diff --git a/analysis/charts.py b/analysis/charts.py index e5d7eab..9e6475f 100644 --- a/analysis/charts.py +++ b/analysis/charts.py @@ -42,7 +42,9 @@ def save(fig, path: Path): def load(dest: Path) -> dict: out = {} - for f in dest.glob("summary-*.json"): + for f in dest.glob(f"summary-*{REP}.json"): + if not REP and "-r" in f.stem.rsplit("-", 1)[-1]: + continue s = json.loads(f.read_text()) out[(s["candidate"]["name"], s["device"])] = s return out @@ -56,6 +58,7 @@ def style(ax, grid_axis="x"): LABEL = "piloto, 50 exemplos de dev" +REP = "" # "-r1" no teste final (coletado com --all-reps) def accuracy_chart(data, dest): @@ -63,8 +66,22 @@ def accuracy_chart(data, dest): key=lambda r: r[1]) fig, ax = plt.subplots(figsize=(7, 2.8)) bars = ax.barh([r[0] for r in rows], [r[1] for r in rows], height=0.55, color=GPU) - for bar, (_, v) in zip(bars, rows): - ax.text(v + 1, bar.get_y() + bar.get_height() / 2, f"{v:.0f}%", va="center", color=INK, fontsize=11) + analysis = dest / "analysis.json" + ci = {} + if analysis.exists(): + inv = {v: k for k, v in NAMES.items()} + a = json.loads(analysis.read_text())["candidates"] + ci = {name: a[inv[name]]["cuda"]["quality"]["accuracy_ci95"] for name, _ in rows} + for bar, (name, v) in zip(bars, rows): + y = bar.get_y() + bar.get_height() / 2 + x_text = v + 1 + if name in ci: + lo, hi = ci[name][0] * 100, ci[name][1] * 100 + ax.plot([lo, hi], [y, y], color=INK, linewidth=1.2) + ax.plot([lo, lo], [y - 0.1, y + 0.1], color=INK, linewidth=1.2) + ax.plot([hi, hi], [y - 0.1, y + 0.1], color=INK, linewidth=1.2) + x_text = hi + 1 + ax.text(x_text, y, f"{v:.1f}%" if ci else f"{v:.0f}%", va="center", color=INK, fontsize=11) ax.set_xlim(0, 105) ax.set_xlabel("Acurácia (%)") ax.set_title(f"Acurácia por candidato — {LABEL}", loc="left", fontsize=12, color=INK) @@ -112,7 +129,9 @@ def tradeoff_chart(data, dest): continue x, y = s["latency_ms"]["p95"], s["quality"]["accuracy"] * 100 ax.scatter(x, y, s=80, color=GPU, edgecolor=SURFACE, linewidth=2, zorder=3) - ax.annotate(NAMES[c], (x, y), xytext=(8, -4), textcoords="offset points", color=INK, fontsize=10) + offset = {"semif": (6, 7), "rizzo_flow": (6, -15), "laya": (-6, 8), "gliner": (6, -15)}[c] + ax.annotate(NAMES[c], (x, y), xytext=offset, textcoords="offset points", color=INK, fontsize=10, + ha="right" if offset[0] < 0 else "left") ax.set_xlim(0, 220) ax.set_ylim(30, 104) ax.set_xlabel("Latência p95 por decisão em GPU A10 (ms)") @@ -127,16 +146,19 @@ def tradeoff_chart(data, dest): def options_chart(dest): """Acurácia por número de opções (GPU), uma linha por candidato com cor fixa e rótulo direto.""" from collections import defaultdict - order = [c for c in ("semif", "rizzo_flow", "laya", "gliner") if (dest / f"predictions-{c}-cuda.jsonl").exists()] + order = [c for c in ("semif", "rizzo_flow", "laya", "gliner") if (dest / f"predictions-{c}-cuda{REP}.jsonl").exists()] if len(order) < 2: return fig, ax = plt.subplots(figsize=(7, 3.8)) ends = [] for c in order: byk = defaultdict(list) - for l in (dest / f"predictions-{c}-cuda.jsonl").open(): + for l in (dest / f"predictions-{c}-cuda{REP}.jsonl").open(): r = json.loads(l) byk[r["n_options"]].append(r["pred"] == r["gold"]) + if sum(len(v) for v in byk.values()) < 200: # amostra pequena demais para cortes + plt.close(fig) + return ks = sorted(byk) ys = [sum(byk[k]) / len(byk[k]) * 100 for k in ks] ax.plot(ks, ys, color=ENTITY[c], linewidth=2, marker="o", markersize=7, @@ -159,6 +181,52 @@ def options_chart(dest): plt.close(fig) +def coverage_chart(dest, cal, order, observed=False): + """Cobertura × risco com probabilidades calibradas; ponto = limiar congelado (observado no próprio conjunto).""" + from analysis.calibrate import apply_temperature + from analysis.metrics import selective + fig, ax = plt.subplots(figsize=(7, 4.2)) + ax.axvline(2, color=INK_2, linewidth=1, linestyle=(0, (4, 3))) + ax.axhline(80, color=INK_2, linewidth=1, linestyle=(0, (1, 3))) + ax.text(2.15, 33, "risco máx. 2%", color=INK_2, fontsize=9) + label_at = {"semif": (0.25, 90), "rizzo_flow": (4.2, 47), "gliner": (4.6, 12), "laya": (4.6, 4)} + ax.text(15.8, 81.5, "meta de cobertura 80%", color=INK_2, fontsize=9, ha="right") + for c in order: + preds = [json.loads(l) for l in (dest / f"predictions-{c}-cuda{REP}.jsonl").open()] + t = cal[c]["cuda"]["temperature"] + rows_c = [] + for r in preds: + if r.get("probabilities"): + p = apply_temperature(r["probabilities"], t) + rows_c.append({**r, "probabilities": p, "pred": max(p, key=p.get)}) + xs, ys = [], [] + for thr in [i / 200 for i in range(0, 201)]: + sres = selective(rows_c, thr) + xs.append(sres["confident_wrong_rate"] * 100) + ys.append(sres["coverage"] * 100) + ax.plot(xs, ys, color=ENTITY[c], linewidth=2) + chosen = cal[c]["cuda"] + if observed: + obs = selective(rows_c, chosen["threshold"]) + chosen = {"coverage": obs["coverage"], "confident_wrong_rate": obs["confident_wrong_rate"]} + ax.scatter(chosen["confident_wrong_rate"] * 100, chosen["coverage"] * 100, s=60, color=ENTITY[c], + edgecolor=SURFACE, linewidth=2, zorder=3) + ax.annotate(f"{NAMES[c]}: {chosen['coverage'] * 100:.0f}% de cobertura", + (chosen["confident_wrong_rate"] * 100, chosen["coverage"] * 100), + xytext=label_at[c], textcoords="data", color=INK, fontsize=10, + arrowprops={"arrowstyle": "-", "color": INK_2, "linewidth": 0.8}) + ax.set_xlim(0, 16) + ax.set_ylim(0, 102) + ax.set_xlabel("Rota errada com confiança alta (% do total)") + ax.set_ylabel("Cobertura (% decidido sem desambiguar)") + ax.set_title(f"Cobertura × risco por limiar de confiança — {LABEL}", loc="left", fontsize=12, color=INK) + style(ax, grid_axis="both") + fig.tight_layout() + save(fig, dest / "chart-cobertura-risco.svg") + plt.close(fig) + + + def calibration_charts(dest): from analysis.calibrate import apply_temperature from analysis.metrics import selective @@ -203,43 +271,7 @@ def calibration_charts(dest): save(fig, dest / "chart-ece.svg") plt.close(fig) - # 3. Cobertura × risco (rota errada com confiança alta), probabilidades calibradas - fig, ax = plt.subplots(figsize=(7, 4.2)) - ax.axvline(2, color=INK_2, linewidth=1, linestyle=(0, (4, 3))) - ax.axhline(80, color=INK_2, linewidth=1, linestyle=(0, (1, 3))) - ax.text(2.15, 33, "risco máx. 2%", color=INK_2, fontsize=9) - label_at = {"semif": (0.25, 90), "rizzo_flow": (4.2, 47), "gliner": (4.6, 12), "laya": (4.6, 4)} - ax.text(15.8, 81.5, "meta de cobertura 80%", color=INK_2, fontsize=9, ha="right") - for c in order: - preds = [json.loads(l) for l in (dest / f"predictions-{c}-cuda.jsonl").open()] - t = cal[c]["cuda"]["temperature"] - rows_c = [] - for r in preds: - if r.get("probabilities"): - p = apply_temperature(r["probabilities"], t) - rows_c.append({**r, "probabilities": p, "pred": max(p, key=p.get)}) - xs, ys = [], [] - for thr in [i / 200 for i in range(0, 201)]: - sres = selective(rows_c, thr) - xs.append(sres["confident_wrong_rate"] * 100) - ys.append(sres["coverage"] * 100) - ax.plot(xs, ys, color=ENTITY[c], linewidth=2) - chosen = cal[c]["cuda"] - ax.scatter(chosen["confident_wrong_rate"] * 100, chosen["coverage"] * 100, s=60, color=ENTITY[c], - edgecolor=SURFACE, linewidth=2, zorder=3) - ax.annotate(f"{NAMES[c]}: {chosen['coverage'] * 100:.0f}% de cobertura", - (chosen["confident_wrong_rate"] * 100, chosen["coverage"] * 100), - xytext=label_at[c], textcoords="data", color=INK, fontsize=10, - arrowprops={"arrowstyle": "-", "color": INK_2, "linewidth": 0.8}) - ax.set_xlim(0, 16) - ax.set_ylim(0, 102) - ax.set_xlabel("Rota errada com confiança alta (% do total)") - ax.set_ylabel("Cobertura (% decidido sem desambiguar)") - ax.set_title("Cobertura × risco ao variar o limiar de confiança (GPU)", loc="left", fontsize=12, color=INK) - style(ax, grid_axis="both") - fig.tight_layout() - save(fig, dest / "chart-cobertura-risco.svg") - plt.close(fig) + coverage_chart(dest, cal, order) def main(): @@ -250,6 +282,17 @@ def main(): LABEL = sys.argv[sys.argv.index("--label") + 1] if kind == "calibration": calibration_charts(dest) + elif kind == "test": + global REP + REP = "-r1" + data = load(dest) + accuracy_chart(data, dest) + latency_chart(data, dest) + tradeoff_chart(data, dest) + options_chart(dest) + cal = json.loads((Path(__file__).resolve().parents[1] / "config" / "calibration.json").read_text())["candidates"] + coverage_chart(dest, cal, [c for c in ("semif", "rizzo_flow", "laya", "gliner") if (c, "cuda") in data], + observed=True) else: data = load(dest) accuracy_chart(data, dest) diff --git a/docs/03-plano-de-tarefas.md b/docs/03-plano-de-tarefas.md index 4afa95c..ca2f2c3 100644 --- a/docs/03-plano-de-tarefas.md +++ b/docs/03-plano-de-tarefas.md @@ -20,7 +20,7 @@ flowchart LR As fases F0–F1 (infra) e F2–F3 (dados) podem andar em paralelo. -**Andamento em 2026-10-07:** 58 de 78 tarefas concluídas (74%), 2 em andamento. +**Andamento em 2026-10-07:** 70 de 78 tarefas concluídas (89%), 2 em andamento. | Fase | Concluídas | Em andamento | Pendentes | |------|-----------|--------------|-----------| @@ -32,10 +32,10 @@ As fases F0–F1 (infra) e F2–F3 (dados) podem andar em paralelo. | F5 — Controle de execução | 3 | 0 | 0 | | F6 — Piloto | 4 | 0 | 0 | | F7 — Desenvolvimento e calibração | 4 | 0 | 0 | -| F8 — Teste final | 0 | 0 | 4 | -| F9 — Métricas e análise | 0 | 0 | 8 | +| F8 — Teste final | 4 | 0 | 0 | +| F9 — Métricas e análise | 8 | 0 | 0 | | F10 — Relatório e encerramento | 0 | 0 | 4 | -| **Total** | **58** | **2** | **18** | +| **Total** | **70** | **2** | **6** | Legenda: `[x]` concluída · `[~]` em andamento ou parcial · `[ ]` pendente. @@ -196,27 +196,32 @@ Legenda: `[x]` concluída · `[~]` em andamento ou parcial · `[ ]` pendente. ## F8 — Teste final -- [ ] **63.** Executar uma rodada de acurácia no teste final com lote 1. -- [ ] **64.** Executar uma rodada de acurácia no teste final com o lote de produção definido. *(Q6)* +- [x] **63.** Executar uma rodada de acurácia no teste final com lote 1. + - ↳ 1.744 exemplos, sem erros: SemIf 87,2%, Rizzo Flow 85,4%, GLiNER 57,0%, Laya 56,8% (GPU). [`reports/test/`](../reports/test/README.md) +- [x] **64.** Executar uma rodada de acurácia no teste final com o lote de produção definido. *(Q6)* - ↳ Lote de produção = 1 (contrato por requisição): coincide com a rodada da tarefa 63. -- [ ] **65.** Executar uma rodada de várias decisões sobre o mesmo texto, quando esse padrão existir no caso de uso. +- [x] **65.** Executar uma rodada de várias decisões sobre o mesmo texto, quando esse padrão existir no caso de uso. - ↳ Corresponde a D4 e a combinações por turno (por exemplo, D2 + D1). Medir a latência somada por turno. - ↳ Não se aplica neste ciclo: só D1 é avaliada; D4 depende de agentes implementados. -- [ ] **66.** Repetir cada medição de desempenho depois do aquecimento, em pelo menos três execuções independentes. +- [x] **66.** Repetir cada medição de desempenho depois do aquecimento, em pelo menos três execuções independentes. + - ↳ Três jobs independentes por candidato e dispositivo: predições idênticas e desvio-padrão do p95 abaixo de 2 ms em GPU. ## F9 — Métricas e análise -- [ ] **67.** Coletar accuracy, macro F1, precision, recall e matriz de confusão. +- [x] **67.** Coletar accuracy, macro F1, precision, recall e matriz de confusão. - ↳ Acrescentar a taxa de rota errada com confiança alta. -- [ ] **68.** Coletar Brier score, ECE, cobertura e acurácia seletiva quando houver probabilidades ou abstenção. -- [ ] **69.** Coletar latência p50, p95 e p99, vazão, uso de GPU, uso de RAM e consumo de armazenamento. +- [x] **68.** Coletar Brier score, ECE, cobertura e acurácia seletiva quando houver probabilidades ou abstenção. +- [x] **69.** Coletar latência p50, p95 e p99, vazão, uso de GPU, uso de RAM e consumo de armazenamento. - ↳ Reportar a latência por decisão e por turno. -- [ ] **70.** Calcular o custo estimado por mil decisões em cada cenário de execução. -- [ ] **71.** Criar cortes dos resultados por domínio, número de opções, comprimento e dificuldade do texto. +- [x] **70.** Calcular o custo estimado por mil decisões em cada cenário de execução. + - ↳ Preços públicos em `config/pricing.yaml`: GPU A10 ≈ US$ 0,07 (modelos de 4B) e US$ 0,012 (encoders) por mil decisões. +- [x] **71.** Criar cortes dos resultados por domínio, número de opções, comprimento e dificuldade do texto. - ↳ Acrescentar os cortes por tarefa de decisão, posição do turno, com ou sem agente ativo e categoria adversarial. -- [ ] **72.** Inspecionar manualmente os erros de alto impacto e as discordâncias entre os modelos. -- [ ] **73.** Classificar os erros em: taxonomia, contexto insuficiente, ambiguidade, linguagem, truncamento, instrução ou desempenho do modelo. -- [ ] **74.** Gerar tabelas comparativas e gráficos a partir dos arquivos de resultados versionados. *(Q9)* +- [x] **72.** Inspecionar manualmente os erros de alto impacto e as discordâncias entre os modelos. + - ↳ A maior classe de rotas erradas com confiança alta é "intenção correta fora das opções elegíveis"; recomendação de aplicar a elegibilidade depois da classificação. +- [x] **73.** Classificar os erros em: taxonomia, contexto insuficiente, ambiguidade, linguagem, truncamento, instrução ou desempenho do modelo. +- [x] **74.** Gerar tabelas comparativas e gráficos a partir dos arquivos de resultados versionados. *(Q9)* + - ↳ `analysis/report.py` e `analysis/charts.py`. O baseline LLM (Q9) não foi executado neste ciclo; H1 usa o critério absoluto. - ↳ Incluir intervalos de confiança (bootstrap) e testes pareados entre candidatos. ## F10 — Relatório e encerramento diff --git a/reports/calibration/chart-acuracia.svg b/reports/calibration/chart-acuracia.svg index 4cb4413..5208e41 100644 --- a/reports/calibration/chart-acuracia.svg +++ b/reports/calibration/chart-acuracia.svg @@ -6,7 +6,7 @@ - 2026-10-07T22:03:02.533983 + 2026-10-07T23:50:49.911019 image/svg+xml @@ -42,16 +42,16 @@ z +" clip-path="url(#p4ec5d252a2)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - - + @@ -62,11 +62,11 @@ L 0 3.5 +" clip-path="url(#p4ec5d252a2)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -77,11 +77,11 @@ L 155.649524 28.32 +" clip-path="url(#p4ec5d252a2)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -92,11 +92,11 @@ L 234.819048 28.32 +" clip-path="url(#p4ec5d252a2)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -107,11 +107,11 @@ L 313.988571 28.32 +" clip-path="url(#p4ec5d252a2)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -122,11 +122,11 @@ L 393.158095 28.32 +" clip-path="url(#p4ec5d252a2)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -141,12 +141,12 @@ L 472.327619 28.32 - - + @@ -156,7 +156,7 @@ L -3.5 0 - + @@ -166,7 +166,7 @@ L -3.5 0 - + @@ -176,7 +176,7 @@ L -3.5 0 - + @@ -190,7 +190,7 @@ L 277.389351 150.921818 L 277.389351 132.831677 L 76.48 132.831677 z -" clip-path="url(#p37b456cabc)" style="fill: #2a78d6"/> +" clip-path="url(#p4ec5d252a2)" style="fill: #2a78d6"/> +" clip-path="url(#p4ec5d252a2)" style="fill: #2a78d6"/> +" clip-path="url(#p4ec5d252a2)" style="fill: #2a78d6"/> +" clip-path="url(#p4ec5d252a2)" style="fill: #2a78d6"/> + diff --git a/reports/calibration/chart-cobertura-risco.svg b/reports/calibration/chart-cobertura-risco.svg index 3d4506b..5f16356 100644 --- a/reports/calibration/chart-cobertura-risco.svg +++ b/reports/calibration/chart-cobertura-risco.svg @@ -6,7 +6,7 @@ - 2026-10-07T22:03:03.016715 + 2026-10-07T23:50:50.323390 image/svg+xml @@ -42,16 +42,16 @@ z +" clip-path="url(#pcb54132955)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - - + @@ -62,11 +62,11 @@ L 0 3.5 +" clip-path="url(#pcb54132955)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -77,11 +77,11 @@ L 108.304375 27.96 +" clip-path="url(#pcb54132955)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -92,11 +92,11 @@ L 162.13875 27.96 +" clip-path="url(#pcb54132955)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -107,11 +107,11 @@ L 215.973125 27.96 +" clip-path="url(#pcb54132955)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -122,11 +122,11 @@ L 269.8075 27.96 +" clip-path="url(#pcb54132955)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -137,11 +137,11 @@ L 323.641875 27.96 +" clip-path="url(#pcb54132955)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -152,11 +152,11 @@ L 377.47625 27.96 +" clip-path="url(#pcb54132955)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -167,11 +167,11 @@ L 431.310625 27.96 +" clip-path="url(#pcb54132955)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -187,16 +187,16 @@ L 485.145 27.96 +" clip-path="url(#pcb54132955)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - - + @@ -207,11 +207,11 @@ L -3.5 0 +" clip-path="url(#pcb54132955)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -222,11 +222,11 @@ L 485.145 212.829804 +" clip-path="url(#pcb54132955)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -237,11 +237,11 @@ L 485.145 167.739608 +" clip-path="url(#pcb54132955)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -252,11 +252,11 @@ L 485.145 122.649412 +" clip-path="url(#pcb54132955)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -267,11 +267,11 @@ L 485.145 77.559216 +" clip-path="url(#pcb54132955)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -285,12 +285,12 @@ L 485.145 32.46902 +" clip-path="url(#pcb54132955)" style="fill: none; stroke-dasharray: 4,3; stroke-dashoffset: 0; stroke: #52514e"/> +" clip-path="url(#pcb54132955)" style="fill: none; stroke-dasharray: 1,3; stroke-dashoffset: 0; stroke: #52514e"/> +" clip-path="url(#pcb54132955)" style="fill: none; stroke: #2a78d6; stroke-width: 2; stroke-linecap: square"/> +" clip-path="url(#pcb54132955)" style="fill: none; stroke: #eb6834; stroke-width: 2; stroke-linecap: square"/> +" clip-path="url(#pcb54132955)" style="fill: none; stroke: #1baf7a; stroke-width: 2; stroke-linecap: square"/> +" clip-path="url(#pcb54132955)" style="fill: none; stroke: #eda100; stroke-width: 2; stroke-linecap: square"/> - - - + + @@ -725,7 +725,7 @@ Q 114.46064 91.393631 107.410606 121.740466 - - - + + @@ -751,7 +751,7 @@ Q 136.241156 150.211192 108.957531 150.473397 - - - + + @@ -777,7 +777,7 @@ Q 126.146776 246.256758 78.004372 246.307179 - - - + + @@ -802,12 +802,12 @@ Q 141.623292 230.509075 108.95979 231.270153 GLiNER: 12% de cobertura - Cobertura × risco ao variar o limiar de confiança (GPU) + Cobertura × risco por limiar de confiança — calibração - + diff --git a/reports/calibration/chart-ece.svg b/reports/calibration/chart-ece.svg index 65efdcf..15530c0 100644 --- a/reports/calibration/chart-ece.svg +++ b/reports/calibration/chart-ece.svg @@ -6,7 +6,7 @@ - 2026-10-07T22:03:02.608079 + 2026-10-07T23:50:49.961406 image/svg+xml @@ -42,16 +42,16 @@ z +" clip-path="url(#p4e31faaf03)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - - + @@ -62,11 +62,11 @@ L 0 3.5 +" clip-path="url(#p4e31faaf03)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -77,11 +77,11 @@ L 151.547907 27.96 +" clip-path="url(#p4e31faaf03)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -92,11 +92,11 @@ L 198.465349 27.96 +" clip-path="url(#p4e31faaf03)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -107,11 +107,11 @@ L 245.382791 27.96 +" clip-path="url(#p4e31faaf03)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -122,11 +122,11 @@ L 292.300233 27.96 +" clip-path="url(#p4e31faaf03)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -137,11 +137,11 @@ L 339.217674 27.96 +" clip-path="url(#p4e31faaf03)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -152,11 +152,11 @@ L 386.135116 27.96 +" clip-path="url(#p4e31faaf03)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -167,11 +167,11 @@ L 433.052558 27.96 +" clip-path="url(#p4e31faaf03)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -186,12 +186,12 @@ L 479.97 27.96 - - + @@ -201,7 +201,7 @@ L -3.5 0 - + @@ -211,7 +211,7 @@ L -3.5 0 - + @@ -221,7 +221,7 @@ L -3.5 0 - + @@ -232,22 +232,22 @@ L -3.5 0 +" clip-path="url(#p4e31faaf03)" style="fill: none; stroke: #e6e5e1; stroke-width: 2; stroke-linecap: square"/> +" clip-path="url(#p4e31faaf03)" style="fill: none; stroke: #e6e5e1; stroke-width: 2; stroke-linecap: square"/> +" clip-path="url(#p4e31faaf03)" style="fill: none; stroke: #e6e5e1; stroke-width: 2; stroke-linecap: square"/> +" clip-path="url(#p4e31faaf03)" style="fill: none; stroke: #e6e5e1; stroke-width: 2; stroke-linecap: square"/> - - - + + - - - + + @@ -302,13 +302,13 @@ z 0.022 - - + + - - + + @@ -318,13 +318,13 @@ z 0.021 - - + + - - + + @@ -334,13 +334,13 @@ z 0.063 - - + + - - + + @@ -355,7 +355,7 @@ z - + @@ -363,7 +363,7 @@ z - + @@ -373,7 +373,7 @@ z - + diff --git a/reports/dev/chart-acuracia-por-opcoes.svg b/reports/dev/chart-acuracia-por-opcoes.svg index e401d91..376cf45 100644 --- a/reports/dev/chart-acuracia-por-opcoes.svg +++ b/reports/dev/chart-acuracia-por-opcoes.svg @@ -6,7 +6,7 @@ - 2026-10-07T23:09:50.392478 + 2026-10-07T23:51:39.913111 image/svg+xml @@ -41,12 +41,12 @@ z - - + @@ -56,7 +56,7 @@ L 0 3.5 - + @@ -66,7 +66,7 @@ L 0 3.5 - + @@ -76,7 +76,7 @@ L 0 3.5 - + @@ -92,16 +92,16 @@ L 0 3.5 +" clip-path="url(#p28e0ce6153)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - - + @@ -112,11 +112,11 @@ L -3.5 0 +" clip-path="url(#p28e0ce6153)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -127,11 +127,11 @@ L 492.12 199.691786 +" clip-path="url(#p28e0ce6153)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -142,11 +142,11 @@ L 492.12 171.129821 +" clip-path="url(#p28e0ce6153)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -157,11 +157,11 @@ L 492.12 142.567857 +" clip-path="url(#p28e0ce6153)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -172,11 +172,11 @@ L 492.12 114.005893 +" clip-path="url(#p28e0ce6153)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -187,11 +187,11 @@ L 492.12 85.443929 +" clip-path="url(#p28e0ce6153)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -202,11 +202,11 @@ L 492.12 56.881964 +" clip-path="url(#p28e0ce6153)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -222,9 +222,9 @@ L 492.12 28.32 L 187.342121 62.300472 L 293.351818 59.592224 L 399.361515 63.251899 -" clip-path="url(#pb28e9ad110)" style="fill: none; stroke: #2a78d6; stroke-width: 2; stroke-linecap: square"/> +" clip-path="url(#p28e0ce6153)" style="fill: none; stroke: #2a78d6; stroke-width: 2; stroke-linecap: square"/> - - - - - - + + + + + @@ -248,9 +248,9 @@ z L 187.342121 75.157948 L 293.351818 70.016298 L 399.361515 74.553395 -" clip-path="url(#pb28e9ad110)" style="fill: none; stroke: #eb6834; stroke-width: 2; stroke-linecap: square"/> +" clip-path="url(#p28e0ce6153)" style="fill: none; stroke: #eb6834; stroke-width: 2; stroke-linecap: square"/> - - - - - - + + + + + @@ -274,9 +274,9 @@ z L 187.342121 159.649932 L 293.351818 185.723526 L 399.361515 186.540953 -" clip-path="url(#pb28e9ad110)" style="fill: none; stroke: #1baf7a; stroke-width: 2; stroke-linecap: square"/> +" clip-path="url(#p28e0ce6153)" style="fill: none; stroke: #1baf7a; stroke-width: 2; stroke-linecap: square"/> - - - - - - + + + + + @@ -300,9 +300,9 @@ z L 187.342121 151.384412 L 293.351818 156.536117 L 399.361515 168.047595 -" clip-path="url(#pb28e9ad110)" style="fill: none; stroke: #eda100; stroke-width: 2; stroke-linecap: square"/> +" clip-path="url(#p28e0ce6153)" style="fill: none; stroke: #eda100; stroke-width: 2; stroke-linecap: square"/> - - - - - - + + + + + @@ -349,7 +349,7 @@ L 492.12 228.25375 - + diff --git a/reports/dev/chart-acuracia.svg b/reports/dev/chart-acuracia.svg index 77ccbd3..96f62f4 100644 --- a/reports/dev/chart-acuracia.svg +++ b/reports/dev/chart-acuracia.svg @@ -6,7 +6,7 @@ - 2026-10-07T23:09:50.146484 + 2026-10-07T23:51:39.670577 image/svg+xml @@ -42,16 +42,16 @@ z +" clip-path="url(#p3637a1e2ad)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - - + @@ -62,11 +62,11 @@ L 0 3.5 +" clip-path="url(#p3637a1e2ad)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -77,11 +77,11 @@ L 155.649524 28.32 +" clip-path="url(#p3637a1e2ad)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -92,11 +92,11 @@ L 234.819048 28.32 +" clip-path="url(#p3637a1e2ad)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -107,11 +107,11 @@ L 313.988571 28.32 +" clip-path="url(#p3637a1e2ad)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -122,11 +122,11 @@ L 393.158095 28.32 +" clip-path="url(#p3637a1e2ad)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -141,12 +141,12 @@ L 472.327619 28.32 - - + @@ -156,7 +156,7 @@ L -3.5 0 - + @@ -166,7 +166,7 @@ L -3.5 0 - + @@ -176,7 +176,7 @@ L -3.5 0 - + @@ -190,7 +190,7 @@ L 290.297945 150.921818 L 290.297945 132.831677 L 76.48 132.831677 z -" clip-path="url(#pbf575aba24)" style="fill: #2a78d6"/> +" clip-path="url(#p3637a1e2ad)" style="fill: #2a78d6"/> +" clip-path="url(#p3637a1e2ad)" style="fill: #2a78d6"/> +" clip-path="url(#p3637a1e2ad)" style="fill: #2a78d6"/> +" clip-path="url(#p3637a1e2ad)" style="fill: #2a78d6"/> + diff --git a/reports/dev/chart-latencia.svg b/reports/dev/chart-latencia.svg index 1c5d22a..ef91965 100644 --- a/reports/dev/chart-latencia.svg +++ b/reports/dev/chart-latencia.svg @@ -6,7 +6,7 @@ - 2026-10-07T23:09:50.243636 + 2026-10-07T23:51:39.765419 image/svg+xml @@ -42,16 +42,16 @@ z +" clip-path="url(#p8ecef08d74)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - - + @@ -69,11 +69,11 @@ L 0 3.5 +" clip-path="url(#p8ecef08d74)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -91,11 +91,11 @@ L 283.950513 28.32 +" clip-path="url(#p8ecef08d74)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -112,159 +112,159 @@ L 443.41687 28.32 - - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + @@ -276,12 +276,12 @@ L 0 2 - - + @@ -291,7 +291,7 @@ L -3.5 0 - + @@ -301,7 +301,7 @@ L -3.5 0 - + @@ -311,7 +311,7 @@ L -3.5 0 - + @@ -322,12 +322,12 @@ L -3.5 0 +" clip-path="url(#p8ecef08d74)" style="fill: none; stroke: #e6e5e1; stroke-width: 2; stroke-linecap: square"/> +" clip-path="url(#p8ecef08d74)" style="fill: none; stroke: #e6e5e1; stroke-width: 2; stroke-linecap: square"/> - - - + + @@ -362,7 +362,7 @@ z - - - + + 18 ms - - + + 182 ms - - + + 21 ms - - + + 112 ms - - + + @@ -419,7 +419,7 @@ z - + @@ -427,7 +427,7 @@ z - + @@ -437,7 +437,7 @@ z - + diff --git a/reports/dev/chart-qualidade-latencia.svg b/reports/dev/chart-qualidade-latencia.svg index e845bcf..d5c7675 100644 --- a/reports/dev/chart-qualidade-latencia.svg +++ b/reports/dev/chart-qualidade-latencia.svg @@ -6,7 +6,7 @@ - 2026-10-07T23:09:50.315066 + 2026-10-07T23:51:39.835512 image/svg+xml @@ -42,16 +42,16 @@ z +" clip-path="url(#p52d2623716)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - - + @@ -62,11 +62,11 @@ L 0 3.5 +" clip-path="url(#p52d2623716)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -77,11 +77,11 @@ L 104.522045 28.32 +" clip-path="url(#p52d2623716)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -92,11 +92,11 @@ L 154.214091 28.32 +" clip-path="url(#p52d2623716)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -107,11 +107,11 @@ L 203.906136 28.32 +" clip-path="url(#p52d2623716)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -122,11 +122,11 @@ L 253.598182 28.32 +" clip-path="url(#p52d2623716)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -137,11 +137,11 @@ L 303.290227 28.32 +" clip-path="url(#p52d2623716)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -152,11 +152,11 @@ L 352.982273 28.32 +" clip-path="url(#p52d2623716)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -167,11 +167,11 @@ L 402.674318 28.32 +" clip-path="url(#p52d2623716)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -187,16 +187,16 @@ L 452.366364 28.32 +" clip-path="url(#p52d2623716)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - - + @@ -207,11 +207,11 @@ L -3.5 0 +" clip-path="url(#p52d2623716)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -222,11 +222,11 @@ L 492.12 188.908108 +" clip-path="url(#p52d2623716)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -237,11 +237,11 @@ L 492.12 163.816216 +" clip-path="url(#p52d2623716)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -252,11 +252,11 @@ L 492.12 138.724324 +" clip-path="url(#p52d2623716)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -267,11 +267,11 @@ L 492.12 113.632432 +" clip-path="url(#p52d2623716)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -282,11 +282,11 @@ L 492.12 88.540541 +" clip-path="url(#p52d2623716)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -297,11 +297,11 @@ L 492.12 63.448649 +" clip-path="url(#p52d2623716)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -315,7 +315,7 @@ L 492.12 38.356757 +" clip-path="url(#p52d2623716)" style="fill: none; stroke-dasharray: 4,3; stroke-dashoffset: 0; stroke: #52514e"/> - - - + + - GLiNER + GLiNER - - + + - Laya + Laya - - + + - Rizzo Flow + Rizzo Flow - - + + - SemIf + SemIf Qualidade × latência em GPU — dev completo, 1.183 exemplos @@ -381,7 +381,7 @@ z - + diff --git a/reports/pilot/chart-acuracia.svg b/reports/pilot/chart-acuracia.svg index 66e1c3d..d23ed34 100644 --- a/reports/pilot/chart-acuracia.svg +++ b/reports/pilot/chart-acuracia.svg @@ -6,7 +6,7 @@ - 2026-10-07T23:09:50.719582 + 2026-10-07T23:51:39.136454 image/svg+xml @@ -42,16 +42,16 @@ z +" clip-path="url(#p6ae3266001)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - - + @@ -62,11 +62,11 @@ L 0 3.5 +" clip-path="url(#p6ae3266001)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -77,11 +77,11 @@ L 155.649524 28.32 +" clip-path="url(#p6ae3266001)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -92,11 +92,11 @@ L 234.819048 28.32 +" clip-path="url(#p6ae3266001)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -107,11 +107,11 @@ L 313.988571 28.32 +" clip-path="url(#p6ae3266001)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -122,11 +122,11 @@ L 393.158095 28.32 +" clip-path="url(#p6ae3266001)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -141,12 +141,12 @@ L 472.327619 28.32 - - + @@ -156,7 +156,7 @@ L -3.5 0 - + @@ -166,7 +166,7 @@ L -3.5 0 - + @@ -176,7 +176,7 @@ L -3.5 0 - + @@ -190,7 +190,7 @@ L 266.486857 150.921818 L 266.486857 132.831677 L 76.48 132.831677 z -" clip-path="url(#p821c3ac97b)" style="fill: #2a78d6"/> +" clip-path="url(#p6ae3266001)" style="fill: #2a78d6"/> +" clip-path="url(#p6ae3266001)" style="fill: #2a78d6"/> +" clip-path="url(#p6ae3266001)" style="fill: #2a78d6"/> +" clip-path="url(#p6ae3266001)" style="fill: #2a78d6"/> + diff --git a/reports/pilot/chart-latencia.svg b/reports/pilot/chart-latencia.svg index c8b9473..d99504a 100644 --- a/reports/pilot/chart-latencia.svg +++ b/reports/pilot/chart-latencia.svg @@ -6,7 +6,7 @@ - 2026-10-07T23:09:50.834405 + 2026-10-07T23:51:39.251619 image/svg+xml @@ -42,16 +42,16 @@ z +" clip-path="url(#p070b5bc981)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - - + @@ -69,11 +69,11 @@ L 0 3.5 +" clip-path="url(#p070b5bc981)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -91,11 +91,11 @@ L 191.772899 28.32 +" clip-path="url(#p070b5bc981)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -113,11 +113,11 @@ L 280.389533 28.32 +" clip-path="url(#p070b5bc981)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -135,11 +135,11 @@ L 369.006166 28.32 +" clip-path="url(#p070b5bc981)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -156,271 +156,271 @@ L 457.6228 28.32 - - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + - + @@ -432,12 +432,12 @@ L 0 2 - - + @@ -447,7 +447,7 @@ L -3.5 0 - + @@ -457,7 +457,7 @@ L -3.5 0 - + @@ -467,7 +467,7 @@ L -3.5 0 - + @@ -478,22 +478,22 @@ L -3.5 0 +" clip-path="url(#p070b5bc981)" style="fill: none; stroke: #e6e5e1; stroke-width: 2; stroke-linecap: square"/> +" clip-path="url(#p070b5bc981)" style="fill: none; stroke: #e6e5e1; stroke-width: 2; stroke-linecap: square"/> +" clip-path="url(#p070b5bc981)" style="fill: none; stroke: #e6e5e1; stroke-width: 2; stroke-linecap: square"/> +" clip-path="url(#p070b5bc981)" style="fill: none; stroke: #e6e5e1; stroke-width: 2; stroke-linecap: square"/> - - - + + @@ -528,7 +528,7 @@ z - - - + + 18 ms - - + + 161 ms - - + + 22 ms - - + + 12.7 s - - + + 108 ms - - + + 30.6 s - - + + @@ -601,7 +601,7 @@ z - + @@ -609,7 +609,7 @@ z - + @@ -619,7 +619,7 @@ z - + diff --git a/reports/pilot/chart-qualidade-latencia.svg b/reports/pilot/chart-qualidade-latencia.svg index 6a80dd8..45883bc 100644 --- a/reports/pilot/chart-qualidade-latencia.svg +++ b/reports/pilot/chart-qualidade-latencia.svg @@ -6,7 +6,7 @@ - 2026-10-07T23:09:50.918766 + 2026-10-07T23:51:39.335480 image/svg+xml @@ -42,16 +42,16 @@ z +" clip-path="url(#p35e59fdf97)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - - + @@ -62,11 +62,11 @@ L 0 3.5 +" clip-path="url(#p35e59fdf97)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -77,11 +77,11 @@ L 104.522045 28.32 +" clip-path="url(#p35e59fdf97)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -92,11 +92,11 @@ L 154.214091 28.32 +" clip-path="url(#p35e59fdf97)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -107,11 +107,11 @@ L 203.906136 28.32 +" clip-path="url(#p35e59fdf97)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -122,11 +122,11 @@ L 253.598182 28.32 +" clip-path="url(#p35e59fdf97)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -137,11 +137,11 @@ L 303.290227 28.32 +" clip-path="url(#p35e59fdf97)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -152,11 +152,11 @@ L 352.982273 28.32 +" clip-path="url(#p35e59fdf97)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -167,11 +167,11 @@ L 402.674318 28.32 +" clip-path="url(#p35e59fdf97)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -187,16 +187,16 @@ L 452.366364 28.32 +" clip-path="url(#p35e59fdf97)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - - + @@ -207,11 +207,11 @@ L -3.5 0 +" clip-path="url(#p35e59fdf97)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -222,11 +222,11 @@ L 492.12 188.908108 +" clip-path="url(#p35e59fdf97)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -237,11 +237,11 @@ L 492.12 163.816216 +" clip-path="url(#p35e59fdf97)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -252,11 +252,11 @@ L 492.12 138.724324 +" clip-path="url(#p35e59fdf97)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -267,11 +267,11 @@ L 492.12 113.632432 +" clip-path="url(#p35e59fdf97)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -282,11 +282,11 @@ L 492.12 88.540541 +" clip-path="url(#p35e59fdf97)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -297,11 +297,11 @@ L 492.12 63.448649 +" clip-path="url(#p35e59fdf97)" style="fill: none; stroke: #e6e5e1; stroke-width: 0.8; stroke-linecap: square"/> - + @@ -315,7 +315,7 @@ L 492.12 38.356757 +" clip-path="url(#p35e59fdf97)" style="fill: none; stroke-dasharray: 4,3; stroke-dashoffset: 0; stroke: #52514e"/> - - - + + - GLiNER + GLiNER - - + + - Laya + Laya - - + + - Rizzo Flow + Rizzo Flow - - + + - SemIf + SemIf Qualidade × latência em GPU — piloto, 50 exemplos de dev @@ -381,7 +381,7 @@ z - + diff --git a/reports/test/README.md b/reports/test/README.md new file mode 100644 index 0000000..f8ef15b --- /dev/null +++ b/reports/test/README.md @@ -0,0 +1,162 @@ +# Teste final — 1.744 exemplos, configuração congelada + +## Sumário executivo + +O teste final mediu os quatro candidatos sobre a partição de teste congelada, com a configuração, a calibração e os limiares fixados antes de qualquer acesso ao teste (tag `congelamento-d1-v1`). Cada medição foi repetida três vezes. + +- **Qualidade:** **SemIf 87,2%** (IC 95%: 85,0–89,4) e **Rizzo Flow 85,4%** (83,2–87,6) **empatam estatisticamente**: a diferença de 1,8 p.p. tem intervalo que inclui zero. Os dois superam **GLiNER (57,0%)** e **Laya (56,8%)** por cerca de 30 p.p., com alta significância. +- **Critério de qualidade (H1, macro F1 ≥ 0,80):** atendido pelo SemIf (0,889) e pelo Rizzo Flow (0,877); não atendido por Laya (0,590) e GLiNER (0,580). +- **Critério de latência (H3, p95 ≤ 150 ms em GPU A10):** atendido por Laya (23 ms) e GLiNER (32 ms); **não atendido** pelo SemIf (187 ms) nem pelo Rizzo Flow (181 ms). +- **Critério de risco (H2, cobertura ≥ 80% com ≤ 2% de rotas erradas com confiança alta):** **nenhum candidato atende**. Com os limiares congelados, o SemIf decide sozinho 62% dos casos com 97,4% de acerto, e o Rizzo Flow 47% com 96,7%. +- **Custo:** em GPU A10, cerca de **US$ 0,07 por mil decisões** para os modelos de 4B e **US$ 0,012** para os encoders. Em CPU, o Laya custa US$ 0,013 por mil decisões. +- **Principal causa de erro grave:** quando a intenção correta não está entre as opções elegíveis, os modelos escolhem a opção mais próxima em vez de `sem_correspondencia`. É a maior classe de rotas erradas com confiança alta e aponta uma mudança de arquitetura (ver Conclusão). +- **Reprodutibilidade:** as predições são idênticas nas três repetições, e o desvio-padrão da latência p95 fica abaixo de 2 ms em GPU. + +## Resultados gerais + +| Candidato | Acurácia (IC 95%) | Macro F1 | `sem_correspondencia` reconhecido | Cobertura no limiar congelado | Acurácia nos casos decididos | Rotas erradas com confiança alta | p50 / p95 GPU | Vazão GPU | Custo GPU por mil decisões | +|---|---|---|---|---|---|---|---|---|---| +| SemIf | **87,2%** (85,0–89,4) | 0,889 | 76,7% | 62,2% | 97,4% | 1,6% | 121 / 187 ms | 7,8/s | US$ 0,071 | +| Rizzo Flow | **85,4%** (83,2–87,6) | 0,877 | 62,4% | 46,8% | 96,7% | 1,5% | 115 / 181 ms | 7,9/s | US$ 0,070 | +| GLiNER | 57,0% (52,6–61,5) | 0,580 | 58,7% | 12,8% | 84,8% | 1,9% | 21 / 32 ms | 46,0/s | US$ 0,012 | +| Laya | 56,8% (52,9–60,5) | 0,590 | 28,6% | 10,3% | 86,6% | 1,4% | 22 / 23 ms | 45,9/s | US$ 0,012 | + +![Acurácia por candidato, com IC 95%](chart-acuracia.svg) + +![Qualidade × latência em GPU](chart-qualidade-latencia.svg) + +![Cobertura × risco por limiar de confiança](chart-cobertura-risco.svg) + +![Acurácia por número de opções](chart-acuracia-por-opcoes.svg) + +![Latência por decisão: GPU × CPU](chart-latencia.svg) + +**Critérios pré-registrados** ([Q5](../../docs/04-decisoes-de-projeto.md#q5--critérios-de-sucesso-pré-registrados)) + +| Candidato | H1 · macro F1 ≥ 0,80 | H2 · cobertura ≥ 80% com risco ≤ 2% | H3 · p95 ≤ 150 ms em GPU | +|---|---|---|---| +| SemIf | ✅ 0,889 | ❌ 62,2% | ❌ 187 ms | +| Rizzo Flow | ✅ 0,877 | ❌ 46,8% | ❌ 181 ms | +| GLiNER | ❌ 0,580 | ❌ 12,8% | ✅ 32 ms | +| Laya | ❌ 0,590 | ❌ 10,3% | ✅ 23 ms | + +*(O baseline LLM previsto na Q9 não foi executado neste ciclo; por isso H1 usa o critério absoluto de macro F1.)* + +**Comparações pareadas contra o SemIf (GPU)** + +| Candidato | Diferença de acurácia (IC 95%, bootstrap por lote) | Acertos só do SemIf / só do candidato | McNemar (p) | +|---|---|---|---| +| Rizzo Flow | +1,8 p.p. (−0,5 a +4,2) | 127 / 96 | 0,044 | +| GLiNER | +30,2 p.p. (+26,1 a +34,3) | 603 / 76 | < 10⁻¹⁰⁰ | +| Laya | +30,5 p.p. (+26,5 a +34,6) | 605 / 74 | < 10⁻¹⁰⁰ | + +O McNemar trata cada exemplo como independente. Com o bootstrap por lote de geração, que respeita o agrupamento, a diferença entre SemIf e Rizzo Flow não é robusta. + +**Classes de erro (GPU, tarefa 73)** + +| Classe | SemIf | Rizzo Flow | GLiNER | Laya | +|---|---|---|---|---| +| Intenção correta fora das opções (escolheu a mais próxima) | 84 | 106 | 88 | 128 | +| Par difícil da taxonomia | 62 | 69 | 100 | 182 | +| Pedido válido marcado como `sem_correspondencia` | 49 | 10 | 329 | 61 | +| Ambiguidade (anotação dividida ou com várias intenções) | 17 | 18 | 46 | 71 | +| Pedido fora de escopo aceito como intenção | 4 | 35 | 66 | 140 | +| Linguagem (erros de digitação, regionalismo, informalidade) | 3 | 8 | 56 | 82 | +| Desempenho do modelo (sem outra causa identificada) | 4 | 8 | 65 | 90 | +| **Total de erros** | **223** | **254** | **750** | **754** | + +**Erros de alto impacto (tarefa 72).** São as rotas erradas acima do limiar de confiança: 28 no SemIf e 27 no Rizzo Flow. A inspeção manual mostra três padrões: +1. **Intenção fora das opções** (12 no SemIf, 20 no Rizzo). O pedido é claro, mas a intenção certa não estava entre as elegíveis, e o modelo escolhe a vizinha com alta confiança. Por exemplo, "Quero fazer portabilidade do meu número para outra operadora", com `portabilidade` fora das opções, vira `troca_numero`; "tem algum pacote de roaming?" vira `roaming_duvida`. +2. **Pares difíceis da taxonomia** (8 no SemIf). Exemplos: cobrança de roaming lida como contestação de fatura; cancelar uma assinatura lido como contestar a cobrança. +3. **Rótulos discutíveis.** Alguns casos têm duas leituras razoáveis, como "Estou sem internet e preciso saber se ainda tenho saldo" (`internet_consumo` ou `recarga_saldo`). Isso reflete o limite de uma referência anotada por modelos. + +Listas completas em `errors-high-impact--.jsonl`; matrizes de confusão em `confusion--.csv`. + +## Resultados detalhados + +**Por execução** (três repetições por candidato e dispositivo; probabilidades brutas; latências sem os 5 exemplos de aquecimento) + + +| Candidato | Disp. | Precisão | n | Acurácia | Macro F1 | ECE (bruto) | p50 ms | p95 ms | p99 ms | Carga s | RAM pico MiB | GPU pico MiB | Erros | Truncados | +|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---| +| gliner | cpu r1 | float32 | 1744 | 57.0% | 57.9% | 0.099 | 265.1 | 468.2 | 520.2 | 19.7 | 3272 | — | 0 | 0 | +| gliner | cpu r2 | float32 | 1744 | 57.0% | 57.9% | 0.099 | 272.9 | 490.7 | 550.1 | 19.7 | 3257 | — | 0 | 0 | +| gliner | cpu r3 | float32 | 1744 | 57.0% | 57.9% | 0.099 | 264.0 | 485.0 | 541.3 | 20.2 | 3276 | — | 0 | 0 | +| gliner | cuda r1 | float32 | 1744 | 57.0% | 57.9% | 0.099 | 20.6 | 31.6 | 33.8 | 21.6 | 3255 | 1807 | 0 | 0 | +| gliner | cuda r2 | float32 | 1744 | 57.0% | 57.9% | 0.099 | 20.6 | 31.7 | 33.7 | 21.6 | 3277 | 1807 | 0 | 0 | +| gliner | cuda r3 | float32 | 1744 | 57.0% | 57.9% | 0.099 | 21.2 | 31.7 | 34.0 | 21.8 | 3254 | 1807 | 0 | 0 | +| laya | cpu r1 | float32 | 1744 | 56.8% | 59.0% | 0.269 | 156.9 | 190.4 | 240.6 | 9.3 | 2682 | — | 0 | 0 | +| laya | cpu r2 | float32 | 1744 | 56.8% | 59.0% | 0.269 | 158.7 | 198.9 | 261.8 | 8.3 | 2682 | — | 0 | 0 | +| laya | cpu r3 | float32 | 1744 | 56.8% | 59.0% | 0.269 | 175.2 | 213.3 | 268.6 | 9.4 | 2689 | — | 0 | 0 | +| laya | cuda r1 | float32 | 1744 | 56.8% | 59.0% | 0.271 | 21.5 | 22.9 | 25.0 | 9.4 | 2794 | 1811 | 0 | 0 | +| laya | cuda r2 | float32 | 1744 | 56.8% | 59.0% | 0.271 | 21.9 | 23.4 | 24.5 | 10.8 | 2795 | 1811 | 0 | 0 | +| laya | cuda r3 | float32 | 1744 | 56.8% | 59.0% | 0.271 | 21.7 | 23.3 | 25.8 | 9.3 | 2791 | 1811 | 0 | 0 | +| rizzo_flow | cuda r1 | gguf-q8_0 | 1744 | 85.4% | 87.7% | 0.037 | 114.6 | 181.1 | 185.6 | 5.3 | 4532 | 5115 | 0 | 0 | +| rizzo_flow | cuda r2 | gguf-q8_0 | 1744 | 85.4% | 87.7% | 0.037 | 114.7 | 181.1 | 185.3 | 5.8 | 4535 | 5115 | 0 | 0 | +| rizzo_flow | cuda r3 | gguf-q8_0 | 1744 | 85.4% | 87.7% | 0.037 | 114.7 | 180.3 | 185.1 | 5.3 | 4533 | 5115 | 0 | 0 | +| semif | cuda r1 | bfloat16 | 1744 | 87.2% | 88.9% | 0.042 | 119.5 | 185.1 | 187.9 | 7.1 | 9029 | 8513 | 0 | 0 | +| semif | cuda r2 | bfloat16 | 1744 | 87.2% | 88.9% | 0.042 | 121.0 | 188.0 | 190.7 | 7.2 | 9029 | 8513 | 0 | 0 | +| semif | cuda r3 | bfloat16 | 1744 | 87.2% | 88.9% | 0.042 | 121.6 | 188.2 | 190.8 | 7.7 | 9028 | 8513 | 0 | 0 | + + +**Desempenho consolidado** (média ± desvio-padrão das três repetições) + +| Candidato | Disp. | p50 ms | p95 ms | Vazão (decisões/s) | Custo por mil decisões | Carga s | RAM pico | GPU pico | Pesos | Ambiente | +|---|---|---|---|---|---|---|---|---|---|---| +| SemIf | GPU | 120,7 ± 1,1 | 187,1 ± 1,8 | 7,8 | US$ 0,071 | 7,3 | 8,8 GiB | 8,3 GiB | 8,7 GiB | 4,0 GiB | +| Rizzo Flow | GPU | 114,7 ± 0,1 | 180,8 ± 0,4 | 7,9 | US$ 0,070 | 5,4 | 4,4 GiB | 5,0 GiB | 4,1 GiB | 0,6 GiB | +| GLiNER | GPU | 20,8 ± 0,4 | 31,7 ± 0,1 | 46,0 | US$ 0,012 | 21,6 | 3,2 GiB | 1,8 GiB | 1,1 GiB | 4,0 GiB | +| GLiNER | CPU | 267,3 ± 4,9 | 481,3 ± 11,7 | 3,6 | US$ 0,023 | 19,9 | 3,2 GiB | — | 1,1 GiB | 4,0 GiB | +| Laya | GPU | 21,7 ± 0,2 | 23,2 ± 0,3 | 45,9 | US$ 0,012 | 9,8 | 2,7 GiB | 1,8 GiB | 0,6 GiB | 4,0 GiB | +| Laya | CPU | 163,6 ± 10,1 | 200,9 ± 11,6 | 6,5 | US$ 0,013 | 9,0 | 2,6 GiB | — | 0,6 GiB | 4,0 GiB | + +Vazão por instância com lote 1 (1 / latência média). Custo = preço público por hora do shape × tempo médio por decisão ([config/pricing.yaml](../../config/pricing.yaml): A10 a US$ 2,00/h; E4 com 8 OCPU e 64 GB a US$ 0,296/h). O ambiente inclui PyTorch com CUDA, exceto no Rizzo Flow, que usa llama.cpp. + +**Acurácia por corte (GPU)** + +| Corte | SemIf | Rizzo Flow | GLiNER | Laya | +|---|---|---|---|---| +| 4 opções (451) | 88,7% | 90,2% | 60,3% | 69,4% | +| 8 opções (431) | 89,1% | 88,9% | 61,0% | 57,8% | +| 12 opções (422) | 85,8% | 83,4% | 55,2% | 51,4% | +| 16 opções (440) | 85,2% | 79,1% | 51,4% | 48,0% | +| Pedido dentro do escopo (1.508) | 85,6% | 85,5% | 54,8% | 59,4% | +| Pedido fora de escopo (236) | 97,5% | 84,8% | 71,2% | 39,8% | +| Intenção correta fora das opções (142) | 40,9% | 24,6% | 38,0% | 9,2% | +| Curto e neutro | 90,4% | 89,2% | 56,2% | 60,2% | +| Informal, com abreviações | 86,6% | 85,2% | 60,7% | 59,3% | +| Erros de digitação | 88,6% | 84,7% | 49,6% | 57,0% | +| Regionalismo | 93,6% | 87,6% | 62,0% | 53,6% | +| Emocional | 85,8% | 85,4% | 60,8% | 58,6% | +| Longo, com contexto | 86,9% | 86,9% | 60,2% | 55,4% | +| Indireto ou com várias intenções | 78,7% | 78,7% | 48,1% | 53,1% | + +Todos os cortes, por candidato e dispositivo, estão em [`analysis.json`](analysis.json). + +## Metodologia + +**Dados.** A partição de teste do conjunto congelado `d1-v1` inteira, sem amostragem: 1.744 exemplos de 146 lotes de geração, com os 43 rótulos. São 236 pedidos fora de escopo, 142 exemplos com a intenção correta fora das opções e opções por pergunta distribuídas entre 4 (451), 8 (431), 12 (422) e 16 (440). A partição é disjunta da de desenvolvimento e da de calibração por lote de geração, e ficou congelada (SHA-256) antes de qualquer ajuste. O tamanho atende à análise de poder pré-registrada (≥ 1.300 decisões, [Q12](../../docs/04-decisoes-de-projeto.md#q12--tamanho-do-conjunto-de-teste-final)). + +**Configuração congelada.** Contrato `jev-compat-v1`, adaptadores, partições, temperatura e limiar de cada candidato ficaram fixos em `config/frozen.json` antes da abertura do teste (tarefa 62). O executor só abre a partição de teste se todos os hashes conferirem. + +**Execução.** Lote 1 (o lote de produção, [Q6](../../docs/04-decisoes-de-projeto.md#q6--lote-de-produção)), precisão nativa de cada candidato e inferência isolada de fontes externas. Três repetições independentes por candidato e dispositivo, cada uma num job novo. GPU `VM.GPU.A10.1` (sa-saopaulo-1) para os quatro; CPU `VM.Standard.E4.Flex` com 8 OCPU e 64 GB (us-chicago-1) para Laya e GLiNER, os viáveis em CPU. + +**Métricas** (`analysis/report.py`, tarefas 67–74): +- **Qualidade:** acurácia, macro F1, precisão e revocação macro, e matriz de confusão, calculadas na repetição 1. As três repetições têm predições idênticas. +- **Incerteza:** IC 95% por bootstrap agrupado por lote de geração (2.000 reamostragens). Comparações pareadas com bootstrap da diferença e McNemar exato. +- **Calibração e abstenção:** probabilidades calibradas com a temperatura congelada; cobertura e rotas erradas com confiança alta medidas no limiar congelado. +- **Desempenho:** latência média ± desvio entre as três repetições, vazão por instância, pico de RAM e de GPU, armazenamento de pesos e ambiente, e custo por mil decisões a preço público. +- **Erros:** classificação automática por regras (par difícil da taxonomia, intenção fora das opções, ambiguidade de anotação, perfil de linguagem etc.) e inspeção manual das rotas erradas acima do limiar. + +## Conclusão + +1. **Qualidade: os modelos de 4B vencem com folga.** SemIf e Rizzo Flow acertam cerca de 86% das decisões e são os únicos que atendem ao critério de qualidade; entre eles, a diferença não é estatisticamente robusta. Os encoders compactos ficam cerca de 30 p.p. abaixo. +2. **Latência: os encoders vencem.** Laya e GLiNER respondem em cerca de 20 ms em GPU e são viáveis em CPU. Os modelos de 4B passam do limite de p95 de 150 ms na A10 (181 a 187 ms). +3. **Nenhum candidato cumpre os três critérios ao mesmo tempo**, e nenhum atinge a meta de abstenção (80% de cobertura com risco ≤ 2%). +4. **Recomendação para o orquestrador:** + - **Modelo de decisão:** **SemIf** como primeira opção, pela maior acurácia, pelo melhor reconhecimento de pedidos sem correspondência (77%) e pela maior cobertura com risco controlado (62%). **Rizzo Flow** é a alternativa equivalente em qualidade, com metade da memória de GPU (5 GiB contra 8,3 GiB) e menos falsas abstenções. + - **Latência:** para cumprir o p95 de 150 ms, avaliar uma GPU mais rápida que a A10 ou otimizações de inferência (quantização, compilação, cache do prefixo da pergunta). Na A10, a mediana já fica em cerca de 120 ms. + - **Elegibilidade depois da classificação:** classificar contra o catálogo completo de intenções e aplicar a elegibilidade depois, de forma determinística, em vez de oferecer ao modelo só as opções elegíveis. Isso remove a maior classe de erros de alto impacto (intenção fora das opções). + - **Abstenção:** usar o limiar calibrado para encaminhar à desambiguação os casos de baixa confiança (cerca de 38% com o SemIf), com 97% de acerto nos casos decididos. + - **Encoders compactos:** Laya e GLiNER não servem como roteador principal neste domínio. Podem atuar como filtro rápido de primeira camada, se combinados com um modelo de 4B nos casos incertos. +5. **Limitações:** os dados são sintéticos e os rótulos vêm do consenso de três modelos generativos; não houve baseline LLM neste ciclo; a latência foi medida em uma única GPU (A10) e com lote 1; o Rizzo Flow roda em Q8_0 enquanto os demais rodam na precisão nativa. diff --git a/reports/test/analysis.json b/reports/test/analysis.json new file mode 100644 index 0000000..d6f13d2 --- /dev/null +++ b/reports/test/analysis.json @@ -0,0 +1,1943 @@ +{ + "split": "test", + "criteria": { + "latency_gpu_batch1": { + "p95_ms_per_decision": 150 + }, + "accuracy": { + "tasks": [ + "D1", + "D2" + ], + "non_inferiority_margin_pp": 3.0, + "ci": 0.95, + "bootstrap_unit": "group_id", + "fallback_macro_f1_min": 0.8 + }, + "risk": { + "max_confident_wrong_route_rate": 0.02, + "min_coverage": 0.8 + } + }, + "candidates": { + "gliner": { + "cpu": { + "device": "cpu", + "precision": "float32", + "repetitions": 3, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.57, + "accuracy_ci95": [ + 0.5263, + 0.6145 + ], + "macro_f1": 0.5795, + "macro_precision": 0.7287, + "macro_recall": 0.5628, + "fallback_recall": 0.5873, + "fallback_precision": 0.4029 + }, + "calibration": { + "temperature": 0.8187, + "raw": { + "brier": 0.5973, + "nll": 1.3014, + "ece": 0.0986 + }, + "calibrated": { + "brier": 0.5893, + "nll": 1.2793, + "ece": 0.0785 + } + }, + "abstention": { + "threshold": 0.856167, + "coverage": 0.1279, + "selective_accuracy": 0.8475, + "confident_wrong_rate": 0.0195 + }, + "latency_ms": { + "p50": { + "mean": 267.31, + "sd": 4.88 + }, + "p95": { + "mean": 481.32, + "sd": 11.69 + }, + "p99": { + "mean": 537.18, + "sd": 15.38 + }, + "mean": { + "mean": 281.08, + "sd": 4.76 + } + }, + "throughput_decisions_per_s": 3.56, + "cost_usd_per_1k_decisions": 0.0231, + "load_seconds": 19.863333333333333, + "rss_peak_mib": 3275.6171875, + "gpu_mem_peak_mib": null, + "storage_mib": { + "weights": 1112, + "environment": 4115 + }, + "prediction_agreement_across_reps": 1.0, + "top_confusions": [ + { + "gold": "sem_correspondencia", + "pred": "internet_pacote_adicional", + "n": 49 + }, + { + "gold": "conta_explicacao", + "pred": "sem_correspondencia", + "n": 30 + }, + { + "gold": "roaming_pacote", + "pred": "internet_pacote_adicional", + "n": 22 + }, + { + "gold": "marketplace_pedido", + "pred": "sem_correspondencia", + "n": 21 + }, + { + "gold": "sem_correspondencia", + "pred": "suporte_sem_sinal", + "n": 20 + }, + { + "gold": "conta_contestacao", + "pred": "sem_correspondencia", + "n": 19 + }, + { + "gold": "negociacao_divida", + "pred": "sem_correspondencia", + "n": 17 + }, + { + "gold": "conta_vencimento", + "pred": "sem_correspondencia", + "n": 16 + }, + { + "gold": "conta_pagamento_confirmacao", + "pred": "sem_correspondencia", + "n": 16 + }, + { + "gold": "recarga_saldo", + "pred": "sem_correspondencia", + "n": 16 + } + ], + "error_classes": { + "abstencao_indevida": 329, + "taxonomia_par_dificil": 100, + "intencao_fora_das_opcoes": 88, + "fora_de_escopo_aceito": 66, + "desempenho_do_modelo": 65, + "linguagem": 56, + "ambiguidade": 46 + }, + "slices": { + "profile": { + "curto_neutro": { + "n": 251, + "accuracy": 0.5618 + }, + "emocional": { + "n": 309, + "accuracy": 0.6084 + }, + "erros_digitacao": { + "n": 228, + "accuracy": 0.4956 + }, + "indireto_multiplo": { + "n": 239, + "accuracy": 0.4812 + }, + "informal_abreviado": { + "n": 216, + "accuracy": 0.6065 + }, + "longo_contexto": { + "n": 251, + "accuracy": 0.6016 + }, + "regionalismo": { + "n": 250, + "accuracy": 0.62 + } + }, + "n_options": { + "12": { + "n": 422, + "accuracy": 0.5521 + }, + "16": { + "n": 440, + "accuracy": 0.5136 + }, + "4": { + "n": 451, + "accuracy": 0.6031 + }, + "8": { + "n": 431, + "accuracy": 0.6102 + } + }, + "kind": { + "intent": { + "n": 1508, + "accuracy": 0.5477 + }, + "oos": { + "n": 236, + "accuracy": 0.7119 + } + }, + "gold_eligible": { + "False": { + "n": 142, + "accuracy": 0.3803 + }, + "True": { + "n": 1602, + "accuracy": 0.5868 + } + }, + "length_bucket": { + "curto": { + "n": 578, + "accuracy": 0.5779 + }, + "longo": { + "n": 109, + "accuracy": 0.5963 + }, + "medio": { + "n": 1057, + "accuracy": 0.5629 + } + }, + "sentiment": { + "ansioso": { + "n": 330, + "accuracy": 0.5727 + }, + "confuso": { + "n": 3, + "accuracy": 0.6667 + }, + "frustrado": { + "n": 340, + "accuracy": 0.5735 + }, + "indignado": { + "n": 122, + "accuracy": 0.5492 + }, + "irritado": { + "n": 243, + "accuracy": 0.5267 + }, + "neutro": { + "n": 640, + "accuracy": 0.5844 + }, + "positivo": { + "n": 66, + "accuracy": 0.5909 + } + }, + "domain": { + "atendimento": { + "n": 72, + "accuracy": 0.4306 + }, + "beneficios_fidelidade": { + "n": 179, + "accuracy": 0.7207 + }, + "contas": { + "n": 219, + "accuracy": 0.4612 + }, + "fora_de_escopo": { + "n": 236, + "accuracy": 0.7119 + }, + "internet": { + "n": 108, + "accuracy": 0.7222 + }, + "linha_cadastro": { + "n": 145, + "accuracy": 0.5586 + }, + "marketplace": { + "n": 107, + "accuracy": 0.3738 + }, + "negociacao": { + "n": 72, + "accuracy": 0.2778 + }, + "plano": { + "n": 108, + "accuracy": 0.6019 + }, + "recarga": { + "n": 108, + "accuracy": 0.4537 + }, + "roaming": { + "n": 108, + "accuracy": 0.3148 + }, + "seguranca": { + "n": 71, + "accuracy": 0.8169 + }, + "servicos_adicionais": { + "n": 104, + "accuracy": 0.5385 + }, + "suporte": { + "n": 107, + "accuracy": 0.785 + } + }, + "annotation": { + "consenso": { + "n": 1723, + "accuracy": 0.5728 + }, + "desempate": { + "n": 21, + "accuracy": 0.3333 + } + } + } + }, + "cuda": { + "device": "cuda", + "precision": "float32", + "repetitions": 3, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.57, + "accuracy_ci95": [ + 0.5263, + 0.6145 + ], + "macro_f1": 0.5795, + "macro_precision": 0.7287, + "macro_recall": 0.5628, + "fallback_recall": 0.5873, + "fallback_precision": 0.4029 + }, + "calibration": { + "temperature": 0.8187, + "raw": { + "brier": 0.5973, + "nll": 1.3014, + "ece": 0.0986 + }, + "calibrated": { + "brier": 0.5893, + "nll": 1.2793, + "ece": 0.0785 + } + }, + "abstention": { + "threshold": 0.857453, + "coverage": 0.1279, + "selective_accuracy": 0.8475, + "confident_wrong_rate": 0.0195 + }, + "latency_ms": { + "p50": { + "mean": 20.8, + "sd": 0.36 + }, + "p95": { + "mean": 31.71, + "sd": 0.06 + }, + "p99": { + "mean": 33.83, + "sd": 0.13 + }, + "mean": { + "mean": 21.76, + "sd": 0.17 + } + }, + "throughput_decisions_per_s": 45.96, + "cost_usd_per_1k_decisions": 0.0121, + "load_seconds": 21.646666666666665, + "rss_peak_mib": 3277.203125, + "gpu_mem_peak_mib": 1807.0, + "storage_mib": { + "weights": 1112, + "environment": 4115 + }, + "prediction_agreement_across_reps": 1.0, + "top_confusions": [ + { + "gold": "sem_correspondencia", + "pred": "internet_pacote_adicional", + "n": 49 + }, + { + "gold": "conta_explicacao", + "pred": "sem_correspondencia", + "n": 30 + }, + { + "gold": "roaming_pacote", + "pred": "internet_pacote_adicional", + "n": 22 + }, + { + "gold": "marketplace_pedido", + "pred": "sem_correspondencia", + "n": 21 + }, + { + "gold": "sem_correspondencia", + "pred": "suporte_sem_sinal", + "n": 20 + }, + { + "gold": "conta_contestacao", + "pred": "sem_correspondencia", + "n": 19 + }, + { + "gold": "negociacao_divida", + "pred": "sem_correspondencia", + "n": 17 + }, + { + "gold": "conta_vencimento", + "pred": "sem_correspondencia", + "n": 16 + }, + { + "gold": "conta_pagamento_confirmacao", + "pred": "sem_correspondencia", + "n": 16 + }, + { + "gold": "recarga_saldo", + "pred": "sem_correspondencia", + "n": 16 + } + ], + "error_classes": { + "abstencao_indevida": 329, + "taxonomia_par_dificil": 100, + "intencao_fora_das_opcoes": 88, + "fora_de_escopo_aceito": 66, + "desempenho_do_modelo": 65, + "linguagem": 56, + "ambiguidade": 46 + }, + "slices": { + "profile": { + "curto_neutro": { + "n": 251, + "accuracy": 0.5618 + }, + "emocional": { + "n": 309, + "accuracy": 0.6084 + }, + "erros_digitacao": { + "n": 228, + "accuracy": 0.4956 + }, + "indireto_multiplo": { + "n": 239, + "accuracy": 0.4812 + }, + "informal_abreviado": { + "n": 216, + "accuracy": 0.6065 + }, + "longo_contexto": { + "n": 251, + "accuracy": 0.6016 + }, + "regionalismo": { + "n": 250, + "accuracy": 0.62 + } + }, + "n_options": { + "12": { + "n": 422, + "accuracy": 0.5521 + }, + "16": { + "n": 440, + "accuracy": 0.5136 + }, + "4": { + "n": 451, + "accuracy": 0.6031 + }, + "8": { + "n": 431, + "accuracy": 0.6102 + } + }, + "kind": { + "intent": { + "n": 1508, + "accuracy": 0.5477 + }, + "oos": { + "n": 236, + "accuracy": 0.7119 + } + }, + "gold_eligible": { + "False": { + "n": 142, + "accuracy": 0.3803 + }, + "True": { + "n": 1602, + "accuracy": 0.5868 + } + }, + "length_bucket": { + "curto": { + "n": 578, + "accuracy": 0.5779 + }, + "longo": { + "n": 109, + "accuracy": 0.5963 + }, + "medio": { + "n": 1057, + "accuracy": 0.5629 + } + }, + "sentiment": { + "ansioso": { + "n": 330, + "accuracy": 0.5727 + }, + "confuso": { + "n": 3, + "accuracy": 0.6667 + }, + "frustrado": { + "n": 340, + "accuracy": 0.5735 + }, + "indignado": { + "n": 122, + "accuracy": 0.5492 + }, + "irritado": { + "n": 243, + "accuracy": 0.5267 + }, + "neutro": { + "n": 640, + "accuracy": 0.5844 + }, + "positivo": { + "n": 66, + "accuracy": 0.5909 + } + }, + "domain": { + "atendimento": { + "n": 72, + "accuracy": 0.4306 + }, + "beneficios_fidelidade": { + "n": 179, + "accuracy": 0.7207 + }, + "contas": { + "n": 219, + "accuracy": 0.4612 + }, + "fora_de_escopo": { + "n": 236, + "accuracy": 0.7119 + }, + "internet": { + "n": 108, + "accuracy": 0.7222 + }, + "linha_cadastro": { + "n": 145, + "accuracy": 0.5586 + }, + "marketplace": { + "n": 107, + "accuracy": 0.3738 + }, + "negociacao": { + "n": 72, + "accuracy": 0.2778 + }, + "plano": { + "n": 108, + "accuracy": 0.6019 + }, + "recarga": { + "n": 108, + "accuracy": 0.4537 + }, + "roaming": { + "n": 108, + "accuracy": 0.3148 + }, + "seguranca": { + "n": 71, + "accuracy": 0.8169 + }, + "servicos_adicionais": { + "n": 104, + "accuracy": 0.5385 + }, + "suporte": { + "n": 107, + "accuracy": 0.785 + } + }, + "annotation": { + "consenso": { + "n": 1723, + "accuracy": 0.5728 + }, + "desempate": { + "n": 21, + "accuracy": 0.3333 + } + } + } + } + }, + "laya": { + "cpu": { + "device": "cpu", + "precision": "float32", + "repetitions": 3, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.5682, + "accuracy_ci95": [ + 0.5301, + 0.6058 + ], + "macro_f1": 0.5902, + "macro_precision": 0.5858, + "macro_recall": 0.6345, + "fallback_recall": 0.2884, + "fallback_precision": 0.645 + }, + "calibration": { + "temperature": 3.5787, + "raw": { + "brier": 0.6841, + "nll": 2.2273, + "ece": 0.2689 + }, + "calibrated": { + "brier": 0.5969, + "nll": 1.3967, + "ece": 0.079 + } + }, + "abstention": { + "threshold": 0.871532, + "coverage": 0.1044, + "selective_accuracy": 0.8681, + "confident_wrong_rate": 0.0138 + }, + "latency_ms": { + "p50": { + "mean": 163.61, + "sd": 10.11 + }, + "p95": { + "mean": 200.86, + "sd": 11.59 + }, + "p99": { + "mean": 256.99, + "sd": 14.62 + }, + "mean": { + "mean": 153.95, + "sd": 9.89 + } + }, + "throughput_decisions_per_s": 6.5, + "cost_usd_per_1k_decisions": 0.0127, + "load_seconds": 8.993333333333334, + "rss_peak_mib": 2689.3359375, + "gpu_mem_peak_mib": null, + "storage_mib": { + "weights": 647, + "environment": 4109 + }, + "prediction_agreement_across_reps": 1.0, + "top_confusions": [ + { + "gold": "sem_correspondencia", + "pred": "cancelamento_linha", + "n": 26 + }, + { + "gold": "suporte_sem_sinal", + "pred": "internet_problema_conexao", + "n": 25 + }, + { + "gold": "sem_correspondencia", + "pred": "internet_problema_conexao", + "n": 23 + }, + { + "gold": "sem_correspondencia", + "pred": "vas_cancelamento", + "n": 14 + }, + { + "gold": "sem_correspondencia", + "pred": "reclamacao_atendimento", + "n": 14 + }, + { + "gold": "sem_correspondencia", + "pred": "internet_consumo", + "n": 13 + }, + { + "gold": "sem_correspondencia", + "pred": "seguranca_fraude", + "n": 13 + }, + { + "gold": "sem_correspondencia", + "pred": "atendimento_humano", + "n": 13 + }, + { + "gold": "seguranca_perda_roubo", + "pred": "seguranca_fraude", + "n": 10 + }, + { + "gold": "portabilidade", + "pred": "troca_numero", + "n": 10 + } + ], + "error_classes": { + "taxonomia_par_dificil": 182, + "fora_de_escopo_aceito": 139, + "intencao_fora_das_opcoes": 128, + "desempenho_do_modelo": 91, + "linguagem": 83, + "ambiguidade": 70, + "abstencao_indevida": 60 + }, + "slices": { + "profile": { + "curto_neutro": { + "n": 251, + "accuracy": 0.6056 + }, + "emocional": { + "n": 309, + "accuracy": 0.5858 + }, + "erros_digitacao": { + "n": 228, + "accuracy": 0.5658 + }, + "indireto_multiplo": { + "n": 239, + "accuracy": 0.5314 + }, + "informal_abreviado": { + "n": 216, + "accuracy": 0.5972 + }, + "longo_contexto": { + "n": 251, + "accuracy": 0.5578 + }, + "regionalismo": { + "n": 250, + "accuracy": 0.532 + } + }, + "n_options": { + "12": { + "n": 422, + "accuracy": 0.5118 + }, + "16": { + "n": 440, + "accuracy": 0.4795 + }, + "4": { + "n": 451, + "accuracy": 0.6918 + }, + "8": { + "n": 431, + "accuracy": 0.5847 + } + }, + "kind": { + "intent": { + "n": 1508, + "accuracy": 0.5942 + }, + "oos": { + "n": 236, + "accuracy": 0.4025 + } + }, + "gold_eligible": { + "False": { + "n": 142, + "accuracy": 0.0915 + }, + "True": { + "n": 1602, + "accuracy": 0.6105 + } + }, + "length_bucket": { + "curto": { + "n": 578, + "accuracy": 0.59 + }, + "longo": { + "n": 109, + "accuracy": 0.5413 + }, + "medio": { + "n": 1057, + "accuracy": 0.5591 + } + }, + "sentiment": { + "ansioso": { + "n": 330, + "accuracy": 0.5485 + }, + "confuso": { + "n": 3, + "accuracy": 0.6667 + }, + "frustrado": { + "n": 340, + "accuracy": 0.5441 + }, + "indignado": { + "n": 122, + "accuracy": 0.5574 + }, + "irritado": { + "n": 243, + "accuracy": 0.5226 + }, + "neutro": { + "n": 640, + "accuracy": 0.6062 + }, + "positivo": { + "n": 66, + "accuracy": 0.6061 + } + }, + "domain": { + "atendimento": { + "n": 72, + "accuracy": 0.5556 + }, + "beneficios_fidelidade": { + "n": 179, + "accuracy": 0.6592 + }, + "contas": { + "n": 219, + "accuracy": 0.5479 + }, + "fora_de_escopo": { + "n": 236, + "accuracy": 0.4068 + }, + "internet": { + "n": 108, + "accuracy": 0.7222 + }, + "linha_cadastro": { + "n": 145, + "accuracy": 0.6966 + }, + "marketplace": { + "n": 107, + "accuracy": 0.5607 + }, + "negociacao": { + "n": 72, + "accuracy": 0.3611 + }, + "plano": { + "n": 108, + "accuracy": 0.6019 + }, + "recarga": { + "n": 108, + "accuracy": 0.7037 + }, + "roaming": { + "n": 108, + "accuracy": 0.6574 + }, + "seguranca": { + "n": 71, + "accuracy": 0.3099 + }, + "servicos_adicionais": { + "n": 104, + "accuracy": 0.5288 + }, + "suporte": { + "n": 107, + "accuracy": 0.5888 + } + }, + "annotation": { + "consenso": { + "n": 1723, + "accuracy": 0.567 + }, + "desempate": { + "n": 21, + "accuracy": 0.6667 + } + } + } + }, + "cuda": { + "device": "cuda", + "precision": "float32", + "repetitions": 3, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.5677, + "accuracy_ci95": [ + 0.529, + 0.6049 + ], + "macro_f1": 0.5902, + "macro_precision": 0.5866, + "macro_recall": 0.6343, + "fallback_recall": 0.2857, + "fallback_precision": 0.6391 + }, + "calibration": { + "temperature": 3.5787, + "raw": { + "brier": 0.6835, + "nll": 2.2246, + "ece": 0.2711 + }, + "calibrated": { + "brier": 0.5976, + "nll": 1.397, + "ece": 0.0824 + } + }, + "abstention": { + "threshold": 0.871532, + "coverage": 0.1026, + "selective_accuracy": 0.8659, + "confident_wrong_rate": 0.0138 + }, + "latency_ms": { + "p50": { + "mean": 21.7, + "sd": 0.18 + }, + "p95": { + "mean": 23.17, + "sd": 0.26 + }, + "p99": { + "mean": 25.11, + "sd": 0.63 + }, + "mean": { + "mean": 21.77, + "sd": 0.17 + } + }, + "throughput_decisions_per_s": 45.93, + "cost_usd_per_1k_decisions": 0.0121, + "load_seconds": 9.836666666666666, + "rss_peak_mib": 2795.09375, + "gpu_mem_peak_mib": 1811.0, + "storage_mib": { + "weights": 647, + "environment": 4109 + }, + "prediction_agreement_across_reps": 1.0, + "top_confusions": [ + { + "gold": "sem_correspondencia", + "pred": "cancelamento_linha", + "n": 26 + }, + { + "gold": "suporte_sem_sinal", + "pred": "internet_problema_conexao", + "n": 25 + }, + { + "gold": "sem_correspondencia", + "pred": "internet_problema_conexao", + "n": 23 + }, + { + "gold": "sem_correspondencia", + "pred": "vas_cancelamento", + "n": 15 + }, + { + "gold": "sem_correspondencia", + "pred": "internet_consumo", + "n": 14 + }, + { + "gold": "sem_correspondencia", + "pred": "reclamacao_atendimento", + "n": 14 + }, + { + "gold": "sem_correspondencia", + "pred": "atendimento_humano", + "n": 14 + }, + { + "gold": "sem_correspondencia", + "pred": "seguranca_fraude", + "n": 13 + }, + { + "gold": "seguranca_perda_roubo", + "pred": "seguranca_fraude", + "n": 10 + }, + { + "gold": "portabilidade", + "pred": "troca_numero", + "n": 10 + } + ], + "error_classes": { + "taxonomia_par_dificil": 182, + "fora_de_escopo_aceito": 140, + "intencao_fora_das_opcoes": 128, + "desempenho_do_modelo": 90, + "linguagem": 82, + "ambiguidade": 71, + "abstencao_indevida": 61 + }, + "slices": { + "profile": { + "curto_neutro": { + "n": 251, + "accuracy": 0.6016 + }, + "emocional": { + "n": 309, + "accuracy": 0.5858 + }, + "erros_digitacao": { + "n": 228, + "accuracy": 0.5702 + }, + "indireto_multiplo": { + "n": 239, + "accuracy": 0.5314 + }, + "informal_abreviado": { + "n": 216, + "accuracy": 0.5926 + }, + "longo_contexto": { + "n": 251, + "accuracy": 0.5538 + }, + "regionalismo": { + "n": 250, + "accuracy": 0.536 + } + }, + "n_options": { + "12": { + "n": 422, + "accuracy": 0.5142 + }, + "16": { + "n": 440, + "accuracy": 0.4795 + }, + "4": { + "n": 451, + "accuracy": 0.694 + }, + "8": { + "n": 431, + "accuracy": 0.5777 + } + }, + "kind": { + "intent": { + "n": 1508, + "accuracy": 0.5942 + }, + "oos": { + "n": 236, + "accuracy": 0.3983 + } + }, + "gold_eligible": { + "False": { + "n": 142, + "accuracy": 0.0915 + }, + "True": { + "n": 1602, + "accuracy": 0.6099 + } + }, + "length_bucket": { + "curto": { + "n": 578, + "accuracy": 0.5882 + }, + "longo": { + "n": 109, + "accuracy": 0.5413 + }, + "medio": { + "n": 1057, + "accuracy": 0.5591 + } + }, + "sentiment": { + "ansioso": { + "n": 330, + "accuracy": 0.5424 + }, + "confuso": { + "n": 3, + "accuracy": 0.6667 + }, + "frustrado": { + "n": 340, + "accuracy": 0.5441 + }, + "indignado": { + "n": 122, + "accuracy": 0.5574 + }, + "irritado": { + "n": 243, + "accuracy": 0.5226 + }, + "neutro": { + "n": 640, + "accuracy": 0.6078 + }, + "positivo": { + "n": 66, + "accuracy": 0.6061 + } + }, + "domain": { + "atendimento": { + "n": 72, + "accuracy": 0.5417 + }, + "beneficios_fidelidade": { + "n": 179, + "accuracy": 0.6536 + }, + "contas": { + "n": 219, + "accuracy": 0.5525 + }, + "fora_de_escopo": { + "n": 236, + "accuracy": 0.4025 + }, + "internet": { + "n": 108, + "accuracy": 0.7222 + }, + "linha_cadastro": { + "n": 145, + "accuracy": 0.6966 + }, + "marketplace": { + "n": 107, + "accuracy": 0.5607 + }, + "negociacao": { + "n": 72, + "accuracy": 0.375 + }, + "plano": { + "n": 108, + "accuracy": 0.6111 + }, + "recarga": { + "n": 108, + "accuracy": 0.7037 + }, + "roaming": { + "n": 108, + "accuracy": 0.6574 + }, + "seguranca": { + "n": 71, + "accuracy": 0.2958 + }, + "servicos_adicionais": { + "n": 104, + "accuracy": 0.5288 + }, + "suporte": { + "n": 107, + "accuracy": 0.5888 + } + }, + "annotation": { + "consenso": { + "n": 1723, + "accuracy": 0.567 + }, + "desempate": { + "n": 21, + "accuracy": 0.619 + } + } + } + } + }, + "rizzo_flow": { + "cuda": { + "device": "cuda", + "precision": "gguf-q8_0", + "repetitions": 3, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.8544, + "accuracy_ci95": [ + 0.8324, + 0.8762 + ], + "macro_f1": 0.8771, + "macro_precision": 0.8584, + "macro_recall": 0.9123, + "fallback_recall": 0.6243, + "fallback_precision": 0.9593 + }, + "calibration": { + "temperature": 1.2523, + "raw": { + "brier": 0.2281, + "nll": 0.5092, + "ece": 0.0371 + }, + "calibrated": { + "brier": 0.2256, + "nll": 0.4926, + "ece": 0.0225 + } + }, + "abstention": { + "threshold": 0.923792, + "coverage": 0.4679, + "selective_accuracy": 0.9669, + "confident_wrong_rate": 0.0155 + }, + "latency_ms": { + "p50": { + "mean": 114.68, + "sd": 0.07 + }, + "p95": { + "mean": 180.82, + "sd": 0.43 + }, + "p99": { + "mean": 185.35, + "sd": 0.23 + }, + "mean": { + "mean": 125.95, + "sd": 0.31 + } + }, + "throughput_decisions_per_s": 7.94, + "cost_usd_per_1k_decisions": 0.07, + "load_seconds": 5.433333333333334, + "rss_peak_mib": 4534.83984375, + "gpu_mem_peak_mib": 5115.0, + "storage_mib": { + "weights": 4172, + "environment": 661 + }, + "prediction_agreement_across_reps": 1.0, + "top_confusions": [ + { + "gold": "sem_correspondencia", + "pred": "conta_contestacao", + "n": 17 + }, + { + "gold": "sem_correspondencia", + "pred": "reclamacao_atendimento", + "n": 14 + }, + { + "gold": "sem_correspondencia", + "pred": "internet_problema_conexao", + "n": 8 + }, + { + "gold": "vas_cancelamento", + "pred": "conta_contestacao", + "n": 8 + }, + { + "gold": "conta_explicacao", + "pred": "conta_contestacao", + "n": 7 + }, + { + "gold": "sem_correspondencia", + "pred": "roaming_duvida", + "n": 6 + }, + { + "gold": "atendimento_humano", + "pred": "reclamacao_atendimento", + "n": 6 + }, + { + "gold": "sem_correspondencia", + "pred": "marketplace_pedido", + "n": 6 + }, + { + "gold": "sem_correspondencia", + "pred": "plano_nova_linha", + "n": 5 + }, + { + "gold": "sem_correspondencia", + "pred": "vas_contratacao", + "n": 5 + } + ], + "error_classes": { + "intencao_fora_das_opcoes": 106, + "taxonomia_par_dificil": 69, + "fora_de_escopo_aceito": 35, + "ambiguidade": 18, + "abstencao_indevida": 10, + "desempenho_do_modelo": 8, + "linguagem": 8 + }, + "slices": { + "profile": { + "curto_neutro": { + "n": 251, + "accuracy": 0.8924 + }, + "emocional": { + "n": 309, + "accuracy": 0.8544 + }, + "erros_digitacao": { + "n": 228, + "accuracy": 0.8465 + }, + "indireto_multiplo": { + "n": 239, + "accuracy": 0.7866 + }, + "informal_abreviado": { + "n": 216, + "accuracy": 0.8519 + }, + "longo_contexto": { + "n": 251, + "accuracy": 0.8685 + }, + "regionalismo": { + "n": 250, + "accuracy": 0.876 + } + }, + "n_options": { + "12": { + "n": 422, + "accuracy": 0.8341 + }, + "16": { + "n": 440, + "accuracy": 0.7909 + }, + "4": { + "n": 451, + "accuracy": 0.9024 + }, + "8": { + "n": 431, + "accuracy": 0.8886 + } + }, + "kind": { + "intent": { + "n": 1508, + "accuracy": 0.8554 + }, + "oos": { + "n": 236, + "accuracy": 0.8475 + } + }, + "gold_eligible": { + "False": { + "n": 142, + "accuracy": 0.2465 + }, + "True": { + "n": 1602, + "accuracy": 0.9082 + } + }, + "length_bucket": { + "curto": { + "n": 578, + "accuracy": 0.8772 + }, + "longo": { + "n": 109, + "accuracy": 0.8899 + }, + "medio": { + "n": 1057, + "accuracy": 0.8382 + } + }, + "sentiment": { + "ansioso": { + "n": 330, + "accuracy": 0.8515 + }, + "confuso": { + "n": 3, + "accuracy": 0.6667 + }, + "frustrado": { + "n": 340, + "accuracy": 0.8294 + }, + "indignado": { + "n": 122, + "accuracy": 0.8361 + }, + "irritado": { + "n": 243, + "accuracy": 0.8189 + }, + "neutro": { + "n": 640, + "accuracy": 0.8828 + }, + "positivo": { + "n": 66, + "accuracy": 0.8939 + } + }, + "domain": { + "atendimento": { + "n": 72, + "accuracy": 0.7222 + }, + "beneficios_fidelidade": { + "n": 179, + "accuracy": 0.8324 + }, + "contas": { + "n": 219, + "accuracy": 0.863 + }, + "fora_de_escopo": { + "n": 236, + "accuracy": 0.8517 + }, + "internet": { + "n": 108, + "accuracy": 0.8796 + }, + "linha_cadastro": { + "n": 145, + "accuracy": 0.8759 + }, + "marketplace": { + "n": 107, + "accuracy": 0.8879 + }, + "negociacao": { + "n": 72, + "accuracy": 0.9028 + }, + "plano": { + "n": 108, + "accuracy": 0.8148 + }, + "recarga": { + "n": 108, + "accuracy": 0.8704 + }, + "roaming": { + "n": 108, + "accuracy": 0.8241 + }, + "seguranca": { + "n": 71, + "accuracy": 0.9014 + }, + "servicos_adicionais": { + "n": 104, + "accuracy": 0.8173 + }, + "suporte": { + "n": 107, + "accuracy": 0.9065 + } + }, + "annotation": { + "consenso": { + "n": 1723, + "accuracy": 0.8561 + }, + "desempate": { + "n": 21, + "accuracy": 0.7143 + } + } + } + } + }, + "semif": { + "cuda": { + "device": "cuda", + "precision": "bfloat16", + "repetitions": 3, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.8721, + "accuracy_ci95": [ + 0.8495, + 0.8941 + ], + "macro_f1": 0.8889, + "macro_precision": 0.893, + "macro_recall": 0.897, + "fallback_recall": 0.7672, + "fallback_precision": 0.8555 + }, + "calibration": { + "temperature": 1.284, + "raw": { + "brier": 0.1921, + "nll": 0.4137, + "ece": 0.0416 + }, + "calibrated": { + "brier": 0.1885, + "nll": 0.3976, + "ece": 0.0154 + } + }, + "abstention": { + "threshold": 0.914887, + "coverage": 0.6216, + "selective_accuracy": 0.9742, + "confident_wrong_rate": 0.0161 + }, + "latency_ms": { + "p50": { + "mean": 120.7, + "sd": 1.05 + }, + "p95": { + "mean": 187.12, + "sd": 1.75 + }, + "p99": { + "mean": 189.8, + "sd": 1.62 + }, + "mean": { + "mean": 128.55, + "sd": 1.09 + } + }, + "throughput_decisions_per_s": 7.78, + "cost_usd_per_1k_decisions": 0.0714, + "load_seconds": 7.34, + "rss_peak_mib": 9028.6875, + "gpu_mem_peak_mib": 8513.0, + "storage_mib": { + "weights": 8910, + "environment": 4113 + }, + "prediction_agreement_across_reps": 1.0, + "top_confusions": [ + { + "gold": "roaming_cobranca", + "pred": "conta_contestacao", + "n": 14 + }, + { + "gold": "sem_correspondencia", + "pred": "conta_contestacao", + "n": 9 + }, + { + "gold": "sem_correspondencia", + "pred": "recarga_saldo", + "n": 7 + }, + { + "gold": "marketplace_compra", + "pred": "sem_correspondencia", + "n": 7 + }, + { + "gold": "sem_correspondencia", + "pred": "roaming_duvida", + "n": 7 + }, + { + "gold": "sem_correspondencia", + "pred": "cadastro_atualizacao", + "n": 7 + }, + { + "gold": "sem_correspondencia", + "pred": "suporte_sem_sinal", + "n": 5 + }, + { + "gold": "vas_cancelamento", + "pred": "conta_contestacao", + "n": 5 + }, + { + "gold": "sem_correspondencia", + "pred": "reclamacao_atendimento", + "n": 5 + }, + { + "gold": "plano_consulta", + "pred": "internet_consumo", + "n": 4 + } + ], + "error_classes": { + "intencao_fora_das_opcoes": 84, + "taxonomia_par_dificil": 62, + "abstencao_indevida": 49, + "ambiguidade": 17, + "desempenho_do_modelo": 4, + "fora_de_escopo_aceito": 4, + "linguagem": 3 + }, + "slices": { + "profile": { + "curto_neutro": { + "n": 251, + "accuracy": 0.9044 + }, + "emocional": { + "n": 309, + "accuracy": 0.8576 + }, + "erros_digitacao": { + "n": 228, + "accuracy": 0.886 + }, + "indireto_multiplo": { + "n": 239, + "accuracy": 0.7866 + }, + "informal_abreviado": { + "n": 216, + "accuracy": 0.8657 + }, + "longo_contexto": { + "n": 251, + "accuracy": 0.8685 + }, + "regionalismo": { + "n": 250, + "accuracy": 0.936 + } + }, + "n_options": { + "12": { + "n": 422, + "accuracy": 0.8578 + }, + "16": { + "n": 440, + "accuracy": 0.8523 + }, + "4": { + "n": 451, + "accuracy": 0.8869 + }, + "8": { + "n": 431, + "accuracy": 0.891 + } + }, + "kind": { + "intent": { + "n": 1508, + "accuracy": 0.8561 + }, + "oos": { + "n": 236, + "accuracy": 0.9746 + } + }, + "gold_eligible": { + "False": { + "n": 142, + "accuracy": 0.4085 + }, + "True": { + "n": 1602, + "accuracy": 0.9132 + } + }, + "length_bucket": { + "curto": { + "n": 578, + "accuracy": 0.91 + }, + "longo": { + "n": 109, + "accuracy": 0.8807 + }, + "medio": { + "n": 1057, + "accuracy": 0.8505 + } + }, + "sentiment": { + "ansioso": { + "n": 330, + "accuracy": 0.8576 + }, + "confuso": { + "n": 3, + "accuracy": 1.0 + }, + "frustrado": { + "n": 340, + "accuracy": 0.8794 + }, + "indignado": { + "n": 122, + "accuracy": 0.877 + }, + "irritado": { + "n": 243, + "accuracy": 0.8519 + }, + "neutro": { + "n": 640, + "accuracy": 0.8797 + }, + "positivo": { + "n": 66, + "accuracy": 0.8939 + } + }, + "domain": { + "atendimento": { + "n": 72, + "accuracy": 0.8194 + }, + "beneficios_fidelidade": { + "n": 179, + "accuracy": 0.838 + }, + "contas": { + "n": 219, + "accuracy": 0.9041 + }, + "fora_de_escopo": { + "n": 236, + "accuracy": 0.9831 + }, + "internet": { + "n": 108, + "accuracy": 0.9074 + }, + "linha_cadastro": { + "n": 145, + "accuracy": 0.8828 + }, + "marketplace": { + "n": 107, + "accuracy": 0.8505 + }, + "negociacao": { + "n": 72, + "accuracy": 0.8611 + }, + "plano": { + "n": 108, + "accuracy": 0.8056 + }, + "recarga": { + "n": 108, + "accuracy": 0.8611 + }, + "roaming": { + "n": 108, + "accuracy": 0.7315 + }, + "seguranca": { + "n": 71, + "accuracy": 0.9014 + }, + "servicos_adicionais": { + "n": 104, + "accuracy": 0.7981 + }, + "suporte": { + "n": 107, + "accuracy": 0.9065 + } + }, + "annotation": { + "consenso": { + "n": 1723, + "accuracy": 0.8752 + }, + "desempate": { + "n": 21, + "accuracy": 0.619 + } + } + } + } + } + }, + "pairwise_vs_best_gpu": { + "best": "semif", + "comparisons": { + "gliner": { + "accuracy_diff": 0.3022, + "ci95": [ + 0.2607, + 0.3427 + ], + "a_only": 603, + "b_only": 76, + "p_value": 1.0283351885027499e-102 + }, + "laya": { + "accuracy_diff": 0.3045, + "ci95": [ + 0.2653, + 0.3464 + ], + "a_only": 605, + "b_only": 74, + "p_value": 1.5972799301464988e-104 + }, + "rizzo_flow": { + "accuracy_diff": 0.0178, + "ci95": [ + -0.0052, + 0.0418 + ], + "a_only": 127, + "b_only": 96, + "p_value": 0.044300169930155384 + } + } + }, + "criteria_check": { + "gliner": { + "H3_latency_p95_gpu": true, + "H1_macro_f1_absolute": false, + "H2_risk": false + }, + "laya": { + "H3_latency_p95_gpu": true, + "H1_macro_f1_absolute": false, + "H2_risk": false + }, + "rizzo_flow": { + "H3_latency_p95_gpu": false, + "H1_macro_f1_absolute": true, + "H2_risk": false + }, + "semif": { + "H3_latency_p95_gpu": false, + "H1_macro_f1_absolute": true, + "H2_risk": false + } + } +} diff --git a/reports/test/chart-acuracia-por-opcoes.svg b/reports/test/chart-acuracia-por-opcoes.svg new file mode 100644 index 0000000..28413d4 --- /dev/null +++ b/reports/test/chart-acuracia-por-opcoes.svg @@ -0,0 +1,356 @@ + + + + + + + + 2026-10-07T23:51:38.119364 + image/svg+xml + + + Matplotlib v3.10.7, https://matplotlib.org/ + + + + + + + + + + + + + + + + + + + + + + + + + + + + 4 + + + + + + + + + + 8 + + + + + + + + + + 12 + + + + + + + + + + 16 + + + + Opções por pergunta (incluindo sem_correspondencia) + + + + + + + + + + + + + + + + + 30 + + + + + + + + + + + + + 40 + + + + + + + + + + + + + 50 + + + + + + + + + + + + + 60 + + + + + + + + + + + + + 70 + + + + + + + + + + + + + 80 + + + + + + + + + + + + + 90 + + + + + + + + + + + + + 100 + + + + Acurácia (%) + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Laya + + + GLiNER + + + Rizzo Flow + + + SemIf + + + Acurácia por número de opções (GPU) — teste final + + + + + + + + + diff --git a/reports/test/chart-acuracia.svg b/reports/test/chart-acuracia.svg new file mode 100644 index 0000000..f7c6692 --- /dev/null +++ b/reports/test/chart-acuracia.svg @@ -0,0 +1,311 @@ + + + + + + + + 2026-10-07T23:51:37.741717 + image/svg+xml + + + Matplotlib v3.10.7, https://matplotlib.org/ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + 0 + + + + + + + + + + + + + 20 + + + + + + + + + + + + + 40 + + + + + + + + + + + + + 60 + + + + + + + + + + + + + 80 + + + + + + + + + + + + + 100 + + + + Acurácia (%) + + + + + + + + + + + + + + Laya + + + + + + + + + + GLiNER + + + + + + + + + + Rizzo Flow + + + + + + + + + + SemIf + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + 56.8% + + + 57.0% + + + 85.4% + + + 87.2% + + + Acurácia por candidato — teste final + + + + + + + + + diff --git a/reports/test/chart-cobertura-risco.svg b/reports/test/chart-cobertura-risco.svg new file mode 100644 index 0000000..b189110 --- /dev/null +++ b/reports/test/chart-cobertura-risco.svg @@ -0,0 +1,851 @@ + + + + + + + + 2026-10-07T23:51:38.737444 + image/svg+xml + + + Matplotlib v3.10.7, https://matplotlib.org/ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + 0 + + + + + + + + + + + + + 2 + + + + + + + + + + + + + 4 + + + + + + + + + + + + + 6 + + + + + + + + + + + + + 8 + + + + + + + + + + + + + 10 + + + + + + + + + + + + + 12 + + + + + + + + + + + + + 14 + + + + + + + + + + + + + 16 + + + + Rota errada com confiança alta (% do total) + + + + + + + + + + + + + + + + + 0 + + + + + + + + + + + + + 20 + + + + + + + + + + + + + 40 + + + + + + + + + + + + + 60 + + + + + + + + + + + + + 80 + + + + + + + + + + + + + 100 + + + + Cobertura (% decidido sem desambiguar) + + + + + + + + + + + + + + + + + + + + + + + + + + + + risco máx. 2% + + + meta de cobertura 80% + + + + + + + + + + + + + + SemIf: 62% de cobertura + + + + + + + + + + + + + + Rizzo Flow: 47% de cobertura + + + + + + + + + + + + + + Laya: 10% de cobertura + + + + + + + + + + + + + + GLiNER: 13% de cobertura + + + Cobertura × risco por limiar de confiança — teste final + + + + + + + + + diff --git a/reports/test/chart-latencia.svg b/reports/test/chart-latencia.svg new file mode 100644 index 0000000..c57cd66 --- /dev/null +++ b/reports/test/chart-latencia.svg @@ -0,0 +1,444 @@ + + + + + + + + 2026-10-07T23:51:37.862437 + image/svg+xml + + + Matplotlib v3.10.7, https://matplotlib.org/ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + 1 + 0 + 1 + + + + + + + + + + + + + + + + + + 1 + 0 + 2 + + + + + + + + + + + + + + + + + + 1 + 0 + 3 + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Latência mediana por decisão (ms, escala log) + + + + + + + + + + + + + + GLiNER + + + + + + + + + + Laya + + + + + + + + + + Rizzo Flow + + + + + + + + + + SemIf + + + + + + + + + + + + + + + + + + + + + + + + + 265 ms + + + + + + + + + + + 21 ms + + + + + + + + 157 ms + + + + + + + + 22 ms + + + + + + + + 115 ms + + + + + + + + 120 ms + + + Latência por decisão: GPU × CPU (lote 1) + + + + + + + + + CPU (8 OCPU) + + + + + + + + GPU (A10) + + + + + + + + + + diff --git a/reports/test/chart-qualidade-latencia.svg b/reports/test/chart-qualidade-latencia.svg new file mode 100644 index 0000000..f9f5fa3 --- /dev/null +++ b/reports/test/chart-qualidade-latencia.svg @@ -0,0 +1,388 @@ + + + + + + + + 2026-10-07T23:51:37.986625 + image/svg+xml + + + Matplotlib v3.10.7, https://matplotlib.org/ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + 0 + + + + + + + + + + + + + 25 + + + + + + + + + + + + + 50 + + + + + + + + + + + + + 75 + + + + + + + + + + + + + 100 + + + + + + + + + + + + + 125 + + + + + + + + + + + + + 150 + + + + + + + + + + + + + 175 + + + + + + + + + + + + + 200 + + + + Latência p95 por decisão em GPU A10 (ms) + + + + + + + + + + + + + + + + + 30 + + + + + + + + + + + + + 40 + + + + + + + + + + + + + 50 + + + + + + + + + + + + + 60 + + + + + + + + + + + + + 70 + + + + + + + + + + + + + 80 + + + + + + + + + + + + + 90 + + + + + + + + + + + + + 100 + + + + Acurácia (%) + + + + + + + + + + + + + limite p95 = 150 ms + + + + + + + + + + + GLiNER + + + + + + + + Laya + + + + + + + + Rizzo Flow + + + + + + + + SemIf + + + Qualidade × latência em GPU — teste final + + + + + + + + + diff --git a/reports/test/confusion-gliner-cpu.csv b/reports/test/confusion-gliner-cpu.csv new file mode 100644 index 0000000..c3dd02d --- /dev/null +++ b/reports/test/confusion-gliner-cpu.csv @@ -0,0 +1,202 @@ +gold,pred,n +sem_correspondencia,internet_pacote_adicional,49 +conta_explicacao,sem_correspondencia,30 +roaming_pacote,internet_pacote_adicional,22 +marketplace_pedido,sem_correspondencia,21 +sem_correspondencia,suporte_sem_sinal,20 +conta_contestacao,sem_correspondencia,19 +negociacao_divida,sem_correspondencia,17 +conta_vencimento,sem_correspondencia,16 +conta_pagamento_confirmacao,sem_correspondencia,16 +recarga_saldo,sem_correspondencia,16 +roaming_cobranca,sem_correspondencia,16 +marketplace_compra,sem_correspondencia,15 +sem_correspondencia,vas_consulta,13 +conta_segunda_via,sem_correspondencia,12 +recarga_realizar,sem_correspondencia,11 +roaming_cobranca,conta_contestacao,11 +cadastro_atualizacao,sem_correspondencia,11 +portabilidade,sem_correspondencia,11 +vas_contratacao,vas_consulta,10 +cancelamento_linha,vas_cancelamento,10 +reclamacao_atendimento,sem_correspondencia,10 +recarga_nao_creditada,sem_correspondencia,9 +fidelidade_resgate,fidelidade_pontos,9 +vas_cancelamento,vas_consulta,8 +negociacao_religacao,sem_correspondencia,7 +recarga_realizar,recarga_nao_creditada,7 +sem_correspondencia,plano_consulta,7 +internet_consumo,sem_correspondencia,7 +vas_consulta,sem_correspondencia,7 +portabilidade,troca_numero,7 +atendimento_humano,sem_correspondencia,7 +plano_troca,plano_consulta,6 +vas_contratacao,sem_correspondencia,6 +beneficios_consulta,plano_consulta,6 +fidelidade_resgate,sem_correspondencia,6 +sem_correspondencia,seguranca_fraude,6 +seguranca_fraude,sem_correspondencia,6 +negociacao_religacao,suporte_sem_sinal,5 +sem_correspondencia,seguranca_perda_roubo,5 +plano_consulta,sem_correspondencia,5 +sem_correspondencia,beneficios_consulta,5 +plano_nova_linha,sem_correspondencia,5 +desconto_retencao,sem_correspondencia,5 +suporte_chip_esim,sem_correspondencia,5 +sem_correspondencia,reclamacao_atendimento,5 +conta_debito_automatico_digital,sem_correspondencia,4 +negociacao_religacao,conta_pagamento_confirmacao,4 +internet_consumo,internet_pacote_adicional,4 +internet_problema_conexao,internet_pacote_adicional,4 +beneficios_consulta,sem_correspondencia,4 +marketplace_pedido,vas_consulta,4 +sem_correspondencia,internet_problema_conexao,4 +roaming_duvida,internet_pacote_adicional,4 +roaming_duvida,sem_correspondencia,4 +roaming_cobranca,roaming_duvida,4 +conta_contestacao,conta_debito_automatico_digital,3 +recarga_realizar,recarga_saldo,3 +recarga_saldo,vas_consulta,3 +sem_correspondencia,bonus_nao_recebido,3 +sem_correspondencia,internet_consumo,3 +plano_troca,sem_correspondencia,3 +sem_correspondencia,cancelamento_linha,3 +sem_correspondencia,fidelidade_pontos,3 +sem_correspondencia,parceiros_ofertas,3 +sem_correspondencia,atendimento_humano,3 +sem_correspondencia,vas_cancelamento,3 +cancelamento_linha,sem_correspondencia,3 +reclamacao_atendimento,atendimento_humano,3 +atendimento_humano,internet_pacote_adicional,3 +negociacao_divida,conta_segunda_via,2 +negociacao_divida,vas_consulta,2 +negociacao_religacao,vas_consulta,2 +sem_correspondencia,recarga_nao_creditada,2 +recarga_nao_creditada,conta_pagamento_confirmacao,2 +plano_consulta,internet_consumo,2 +plano_troca,parceiros_ofertas,2 +plano_nova_linha,plano_consulta,2 +internet_pacote_adicional,plano_consulta,2 +internet_pacote_adicional,sem_correspondencia,2 +internet_consumo,vas_consulta,2 +internet_problema_conexao,sem_correspondencia,2 +vas_cancelamento,sem_correspondencia,2 +vas_consulta,internet_pacote_adicional,2 +desconto_retencao,beneficios_consulta,2 +fidelidade_resgate,desconto_retencao,2 +sem_correspondencia,desconto_retencao,2 +marketplace_compra,internet_pacote_adicional,2 +marketplace_pedido,suporte_sem_sinal,2 +parceiros_ofertas,sem_correspondencia,2 +suporte_configuracao,sem_correspondencia,2 +sem_correspondencia,suporte_chip_esim,2 +sem_correspondencia,conta_contestacao,2 +seguranca_fraude,vas_consulta,2 +cadastro_atualizacao,internet_pacote_adicional,2 +sem_correspondencia,portabilidade,2 +sem_correspondencia,troca_numero,2 +troca_numero,sem_correspondencia,2 +atendimento_humano,beneficios_consulta,2 +conta_contestacao,internet_pacote_adicional,1 +conta_contestacao,vas_cancelamento,1 +conta_explicacao,plano_consulta,1 +conta_vencimento,internet_pacote_adicional,1 +conta_vencimento,conta_segunda_via,1 +conta_debito_automatico_digital,vas_cancelamento,1 +conta_debito_automatico_digital,internet_pacote_adicional,1 +conta_pagamento_confirmacao,conta_segunda_via,1 +sem_correspondencia,conta_segunda_via,1 +conta_pagamento_confirmacao,conta_debito_automatico_digital,1 +negociacao_divida,conta_debito_automatico_digital,1 +negociacao_divida,plano_consulta,1 +negociacao_divida,internet_pacote_adicional,1 +negociacao_divida,suporte_sem_sinal,1 +negociacao_divida,conta_pagamento_confirmacao,1 +negociacao_divida,negociacao_religacao,1 +negociacao_religacao,internet_pacote_adicional,1 +negociacao_religacao,seguranca_perda_roubo,1 +negociacao_religacao,plano_nova_linha,1 +sem_correspondencia,recarga_saldo,1 +recarga_realizar,plano_consulta,1 +recarga_nao_creditada,recarga_saldo,1 +recarga_saldo,vas_cancelamento,1 +recarga_nao_creditada,suporte_sem_sinal,1 +recarga_nao_creditada,internet_pacote_adicional,1 +atendimento_humano,recarga_saldo,1 +plano_consulta,beneficios_consulta,1 +plano_consulta,internet_problema_conexao,1 +plano_consulta,roaming_duvida,1 +plano_consulta,internet_pacote_adicional,1 +plano_troca,internet_pacote_adicional,1 +plano_troca,beneficios_consulta,1 +plano_troca,internet_consumo,1 +plano_troca,recarga_realizar,1 +plano_nova_linha,beneficios_consulta,1 +plano_nova_linha,internet_pacote_adicional,1 +plano_nova_linha,vas_consulta,1 +plano_nova_linha,bonus_nao_recebido,1 +internet_consumo,recarga_saldo,1 +sem_correspondencia,suporte_configuracao,1 +internet_problema_conexao,suporte_sem_sinal,1 +vas_contratacao,internet_pacote_adicional,1 +vas_contratacao,plano_consulta,1 +vas_contratacao,parceiros_ofertas,1 +vas_contratacao,beneficios_consulta,1 +sem_correspondencia,recarga_realizar,1 +conta_explicacao,conta_segunda_via,1 +vas_consulta,plano_consulta,1 +desconto_retencao,cancelamento_linha,1 +fidelidade_pontos,parceiros_ofertas,1 +fidelidade_resgate,internet_pacote_adicional,1 +fidelidade_resgate,marketplace_compra,1 +bonus_nao_recebido,sem_correspondencia,1 +atendimento_humano,parceiros_ofertas,1 +atendimento_humano,conta_contestacao,1 +marketplace_compra,vas_consulta,1 +marketplace_compra,beneficios_consulta,1 +marketplace_compra,suporte_sem_sinal,1 +marketplace_compra,reclamacao_atendimento,1 +sem_correspondencia,marketplace_pedido,1 +marketplace_compra,cadastro_atualizacao,1 +marketplace_compra,plano_nova_linha,1 +marketplace_compra,fidelidade_resgate,1 +marketplace_pedido,seguranca_perda_roubo,1 +marketplace_pedido,plano_consulta,1 +marketplace_pedido,marketplace_compra,1 +marketplace_pedido,internet_pacote_adicional,1 +marketplace_pedido,reclamacao_atendimento,1 +marketplace_pedido,seguranca_fraude,1 +parceiros_ofertas,vas_consulta,1 +suporte_sem_sinal,vas_consulta,1 +suporte_sem_sinal,internet_problema_conexao,1 +suporte_sem_sinal,sem_correspondencia,1 +suporte_configuracao,suporte_sem_sinal,1 +suporte_configuracao,internet_pacote_adicional,1 +suporte_configuracao,internet_problema_conexao,1 +suporte_chip_esim,internet_pacote_adicional,1 +suporte_chip_esim,parceiros_ofertas,1 +suporte_chip_esim,internet_consumo,1 +suporte_chip_esim,recarga_nao_creditada,1 +roaming_pacote,suporte_configuracao,1 +roaming_pacote,sem_correspondencia,1 +roaming_duvida,plano_consulta,1 +roaming_duvida,vas_consulta,1 +roaming_duvida,internet_problema_conexao,1 +sem_correspondencia,roaming_pacote,1 +roaming_cobranca,internet_pacote_adicional,1 +cadastro_atualizacao,cancelamento_linha,1 +portabilidade,internet_pacote_adicional,1 +portabilidade,parceiros_ofertas,1 +portabilidade,fidelidade_pontos,1 +sem_correspondencia,cadastro_atualizacao,1 +sem_correspondencia,plano_troca,1 +reclamacao_atendimento,internet_pacote_adicional,1 +reclamacao_atendimento,cancelamento_linha,1 +reclamacao_atendimento,internet_problema_conexao,1 +conta_explicacao,atendimento_humano,1 +reclamacao_atendimento,suporte_sem_sinal,1 +desconto_retencao,plano_nova_linha,1 +atendimento_humano,suporte_sem_sinal,1 +atendimento_humano,internet_consumo,1 +atendimento_humano,fidelidade_resgate,1 +sem_correspondencia,marketplace_compra,1 diff --git a/reports/test/confusion-gliner-cuda.csv b/reports/test/confusion-gliner-cuda.csv new file mode 100644 index 0000000..c3dd02d --- /dev/null +++ b/reports/test/confusion-gliner-cuda.csv @@ -0,0 +1,202 @@ +gold,pred,n +sem_correspondencia,internet_pacote_adicional,49 +conta_explicacao,sem_correspondencia,30 +roaming_pacote,internet_pacote_adicional,22 +marketplace_pedido,sem_correspondencia,21 +sem_correspondencia,suporte_sem_sinal,20 +conta_contestacao,sem_correspondencia,19 +negociacao_divida,sem_correspondencia,17 +conta_vencimento,sem_correspondencia,16 +conta_pagamento_confirmacao,sem_correspondencia,16 +recarga_saldo,sem_correspondencia,16 +roaming_cobranca,sem_correspondencia,16 +marketplace_compra,sem_correspondencia,15 +sem_correspondencia,vas_consulta,13 +conta_segunda_via,sem_correspondencia,12 +recarga_realizar,sem_correspondencia,11 +roaming_cobranca,conta_contestacao,11 +cadastro_atualizacao,sem_correspondencia,11 +portabilidade,sem_correspondencia,11 +vas_contratacao,vas_consulta,10 +cancelamento_linha,vas_cancelamento,10 +reclamacao_atendimento,sem_correspondencia,10 +recarga_nao_creditada,sem_correspondencia,9 +fidelidade_resgate,fidelidade_pontos,9 +vas_cancelamento,vas_consulta,8 +negociacao_religacao,sem_correspondencia,7 +recarga_realizar,recarga_nao_creditada,7 +sem_correspondencia,plano_consulta,7 +internet_consumo,sem_correspondencia,7 +vas_consulta,sem_correspondencia,7 +portabilidade,troca_numero,7 +atendimento_humano,sem_correspondencia,7 +plano_troca,plano_consulta,6 +vas_contratacao,sem_correspondencia,6 +beneficios_consulta,plano_consulta,6 +fidelidade_resgate,sem_correspondencia,6 +sem_correspondencia,seguranca_fraude,6 +seguranca_fraude,sem_correspondencia,6 +negociacao_religacao,suporte_sem_sinal,5 +sem_correspondencia,seguranca_perda_roubo,5 +plano_consulta,sem_correspondencia,5 +sem_correspondencia,beneficios_consulta,5 +plano_nova_linha,sem_correspondencia,5 +desconto_retencao,sem_correspondencia,5 +suporte_chip_esim,sem_correspondencia,5 +sem_correspondencia,reclamacao_atendimento,5 +conta_debito_automatico_digital,sem_correspondencia,4 +negociacao_religacao,conta_pagamento_confirmacao,4 +internet_consumo,internet_pacote_adicional,4 +internet_problema_conexao,internet_pacote_adicional,4 +beneficios_consulta,sem_correspondencia,4 +marketplace_pedido,vas_consulta,4 +sem_correspondencia,internet_problema_conexao,4 +roaming_duvida,internet_pacote_adicional,4 +roaming_duvida,sem_correspondencia,4 +roaming_cobranca,roaming_duvida,4 +conta_contestacao,conta_debito_automatico_digital,3 +recarga_realizar,recarga_saldo,3 +recarga_saldo,vas_consulta,3 +sem_correspondencia,bonus_nao_recebido,3 +sem_correspondencia,internet_consumo,3 +plano_troca,sem_correspondencia,3 +sem_correspondencia,cancelamento_linha,3 +sem_correspondencia,fidelidade_pontos,3 +sem_correspondencia,parceiros_ofertas,3 +sem_correspondencia,atendimento_humano,3 +sem_correspondencia,vas_cancelamento,3 +cancelamento_linha,sem_correspondencia,3 +reclamacao_atendimento,atendimento_humano,3 +atendimento_humano,internet_pacote_adicional,3 +negociacao_divida,conta_segunda_via,2 +negociacao_divida,vas_consulta,2 +negociacao_religacao,vas_consulta,2 +sem_correspondencia,recarga_nao_creditada,2 +recarga_nao_creditada,conta_pagamento_confirmacao,2 +plano_consulta,internet_consumo,2 +plano_troca,parceiros_ofertas,2 +plano_nova_linha,plano_consulta,2 +internet_pacote_adicional,plano_consulta,2 +internet_pacote_adicional,sem_correspondencia,2 +internet_consumo,vas_consulta,2 +internet_problema_conexao,sem_correspondencia,2 +vas_cancelamento,sem_correspondencia,2 +vas_consulta,internet_pacote_adicional,2 +desconto_retencao,beneficios_consulta,2 +fidelidade_resgate,desconto_retencao,2 +sem_correspondencia,desconto_retencao,2 +marketplace_compra,internet_pacote_adicional,2 +marketplace_pedido,suporte_sem_sinal,2 +parceiros_ofertas,sem_correspondencia,2 +suporte_configuracao,sem_correspondencia,2 +sem_correspondencia,suporte_chip_esim,2 +sem_correspondencia,conta_contestacao,2 +seguranca_fraude,vas_consulta,2 +cadastro_atualizacao,internet_pacote_adicional,2 +sem_correspondencia,portabilidade,2 +sem_correspondencia,troca_numero,2 +troca_numero,sem_correspondencia,2 +atendimento_humano,beneficios_consulta,2 +conta_contestacao,internet_pacote_adicional,1 +conta_contestacao,vas_cancelamento,1 +conta_explicacao,plano_consulta,1 +conta_vencimento,internet_pacote_adicional,1 +conta_vencimento,conta_segunda_via,1 +conta_debito_automatico_digital,vas_cancelamento,1 +conta_debito_automatico_digital,internet_pacote_adicional,1 +conta_pagamento_confirmacao,conta_segunda_via,1 +sem_correspondencia,conta_segunda_via,1 +conta_pagamento_confirmacao,conta_debito_automatico_digital,1 +negociacao_divida,conta_debito_automatico_digital,1 +negociacao_divida,plano_consulta,1 +negociacao_divida,internet_pacote_adicional,1 +negociacao_divida,suporte_sem_sinal,1 +negociacao_divida,conta_pagamento_confirmacao,1 +negociacao_divida,negociacao_religacao,1 +negociacao_religacao,internet_pacote_adicional,1 +negociacao_religacao,seguranca_perda_roubo,1 +negociacao_religacao,plano_nova_linha,1 +sem_correspondencia,recarga_saldo,1 +recarga_realizar,plano_consulta,1 +recarga_nao_creditada,recarga_saldo,1 +recarga_saldo,vas_cancelamento,1 +recarga_nao_creditada,suporte_sem_sinal,1 +recarga_nao_creditada,internet_pacote_adicional,1 +atendimento_humano,recarga_saldo,1 +plano_consulta,beneficios_consulta,1 +plano_consulta,internet_problema_conexao,1 +plano_consulta,roaming_duvida,1 +plano_consulta,internet_pacote_adicional,1 +plano_troca,internet_pacote_adicional,1 +plano_troca,beneficios_consulta,1 +plano_troca,internet_consumo,1 +plano_troca,recarga_realizar,1 +plano_nova_linha,beneficios_consulta,1 +plano_nova_linha,internet_pacote_adicional,1 +plano_nova_linha,vas_consulta,1 +plano_nova_linha,bonus_nao_recebido,1 +internet_consumo,recarga_saldo,1 +sem_correspondencia,suporte_configuracao,1 +internet_problema_conexao,suporte_sem_sinal,1 +vas_contratacao,internet_pacote_adicional,1 +vas_contratacao,plano_consulta,1 +vas_contratacao,parceiros_ofertas,1 +vas_contratacao,beneficios_consulta,1 +sem_correspondencia,recarga_realizar,1 +conta_explicacao,conta_segunda_via,1 +vas_consulta,plano_consulta,1 +desconto_retencao,cancelamento_linha,1 +fidelidade_pontos,parceiros_ofertas,1 +fidelidade_resgate,internet_pacote_adicional,1 +fidelidade_resgate,marketplace_compra,1 +bonus_nao_recebido,sem_correspondencia,1 +atendimento_humano,parceiros_ofertas,1 +atendimento_humano,conta_contestacao,1 +marketplace_compra,vas_consulta,1 +marketplace_compra,beneficios_consulta,1 +marketplace_compra,suporte_sem_sinal,1 +marketplace_compra,reclamacao_atendimento,1 +sem_correspondencia,marketplace_pedido,1 +marketplace_compra,cadastro_atualizacao,1 +marketplace_compra,plano_nova_linha,1 +marketplace_compra,fidelidade_resgate,1 +marketplace_pedido,seguranca_perda_roubo,1 +marketplace_pedido,plano_consulta,1 +marketplace_pedido,marketplace_compra,1 +marketplace_pedido,internet_pacote_adicional,1 +marketplace_pedido,reclamacao_atendimento,1 +marketplace_pedido,seguranca_fraude,1 +parceiros_ofertas,vas_consulta,1 +suporte_sem_sinal,vas_consulta,1 +suporte_sem_sinal,internet_problema_conexao,1 +suporte_sem_sinal,sem_correspondencia,1 +suporte_configuracao,suporte_sem_sinal,1 +suporte_configuracao,internet_pacote_adicional,1 +suporte_configuracao,internet_problema_conexao,1 +suporte_chip_esim,internet_pacote_adicional,1 +suporte_chip_esim,parceiros_ofertas,1 +suporte_chip_esim,internet_consumo,1 +suporte_chip_esim,recarga_nao_creditada,1 +roaming_pacote,suporte_configuracao,1 +roaming_pacote,sem_correspondencia,1 +roaming_duvida,plano_consulta,1 +roaming_duvida,vas_consulta,1 +roaming_duvida,internet_problema_conexao,1 +sem_correspondencia,roaming_pacote,1 +roaming_cobranca,internet_pacote_adicional,1 +cadastro_atualizacao,cancelamento_linha,1 +portabilidade,internet_pacote_adicional,1 +portabilidade,parceiros_ofertas,1 +portabilidade,fidelidade_pontos,1 +sem_correspondencia,cadastro_atualizacao,1 +sem_correspondencia,plano_troca,1 +reclamacao_atendimento,internet_pacote_adicional,1 +reclamacao_atendimento,cancelamento_linha,1 +reclamacao_atendimento,internet_problema_conexao,1 +conta_explicacao,atendimento_humano,1 +reclamacao_atendimento,suporte_sem_sinal,1 +desconto_retencao,plano_nova_linha,1 +atendimento_humano,suporte_sem_sinal,1 +atendimento_humano,internet_consumo,1 +atendimento_humano,fidelidade_resgate,1 +sem_correspondencia,marketplace_compra,1 diff --git a/reports/test/confusion-laya-cpu.csv b/reports/test/confusion-laya-cpu.csv new file mode 100644 index 0000000..b469e78 --- /dev/null +++ b/reports/test/confusion-laya-cpu.csv @@ -0,0 +1,282 @@ +gold,pred,n +sem_correspondencia,cancelamento_linha,26 +suporte_sem_sinal,internet_problema_conexao,25 +sem_correspondencia,internet_problema_conexao,23 +sem_correspondencia,vas_cancelamento,14 +sem_correspondencia,reclamacao_atendimento,14 +sem_correspondencia,internet_consumo,13 +sem_correspondencia,seguranca_fraude,13 +sem_correspondencia,atendimento_humano,13 +seguranca_perda_roubo,seguranca_fraude,10 +portabilidade,troca_numero,10 +sem_correspondencia,plano_nova_linha,9 +sem_correspondencia,troca_numero,9 +conta_segunda_via,sem_correspondencia,8 +plano_troca,plano_nova_linha,8 +sem_correspondencia,vas_contratacao,8 +fidelidade_resgate,fidelidade_pontos,8 +sem_correspondencia,seguranca_perda_roubo,7 +sem_correspondencia,portabilidade,7 +vas_cancelamento,cancelamento_linha,7 +sem_correspondencia,suporte_configuracao,7 +reclamacao_atendimento,atendimento_humano,7 +sem_correspondencia,conta_contestacao,6 +sem_correspondencia,recarga_nao_creditada,6 +sem_correspondencia,marketplace_compra,6 +sem_correspondencia,desconto_retencao,6 +sem_correspondencia,fidelidade_pontos,6 +sem_correspondencia,marketplace_pedido,6 +sem_correspondencia,roaming_duvida,6 +sem_correspondencia,conta_debito_automatico_digital,5 +conta_contestacao,roaming_cobranca,5 +conta_explicacao,conta_segunda_via,5 +negociacao_religacao,cancelamento_linha,5 +sem_correspondencia,recarga_realizar,5 +plano_nova_linha,plano_troca,5 +vas_contratacao,vas_consulta,5 +beneficios_consulta,plano_consulta,5 +sem_correspondencia,fidelidade_resgate,5 +marketplace_compra,plano_nova_linha,5 +seguranca_fraude,sem_correspondencia,5 +roaming_pacote,roaming_duvida,5 +sem_correspondencia,internet_pacote_adicional,5 +cancelamento_linha,vas_cancelamento,5 +sem_correspondencia,conta_pagamento_confirmacao,4 +conta_explicacao,sem_correspondencia,4 +conta_contestacao,conta_explicacao,4 +conta_contestacao,conta_debito_automatico_digital,4 +sem_correspondencia,roaming_cobranca,4 +conta_explicacao,conta_contestacao,4 +conta_pagamento_confirmacao,sem_correspondencia,4 +negociacao_divida,sem_correspondencia,4 +negociacao_divida,negociacao_religacao,4 +negociacao_religacao,suporte_sem_sinal,4 +sem_correspondencia,recarga_saldo,4 +internet_pacote_adicional,sem_correspondencia,4 +internet_pacote_adicional,internet_problema_conexao,4 +internet_consumo,internet_problema_conexao,4 +sem_correspondencia,plano_consulta,4 +beneficios_consulta,vas_contratacao,4 +bonus_nao_recebido,recarga_nao_creditada,4 +marketplace_compra,parceiros_ofertas,4 +roaming_pacote,internet_pacote_adicional,4 +cadastro_atualizacao,troca_numero,4 +conta_segunda_via,conta_debito_automatico_digital,3 +conta_contestacao,sem_correspondencia,3 +conta_contestacao,vas_cancelamento,3 +sem_correspondencia,conta_explicacao,3 +conta_explicacao,conta_debito_automatico_digital,3 +negociacao_religacao,internet_problema_conexao,3 +negociacao_religacao,plano_nova_linha,3 +sem_correspondencia,suporte_sem_sinal,3 +recarga_realizar,recarga_nao_creditada,3 +recarga_saldo,recarga_nao_creditada,3 +recarga_nao_creditada,recarga_realizar,3 +recarga_nao_creditada,recarga_saldo,3 +plano_consulta,sem_correspondencia,3 +plano_consulta,cancelamento_linha,3 +sem_correspondencia,parceiros_ofertas,3 +vas_consulta,plano_consulta,3 +desconto_retencao,sem_correspondencia,3 +sem_correspondencia,negociacao_religacao,3 +suporte_chip_esim,suporte_configuracao,3 +seguranca_perda_roubo,cancelamento_linha,3 +seguranca_fraude,seguranca_perda_roubo,3 +sem_correspondencia,conta_segunda_via,3 +conta_segunda_via,conta_explicacao,2 +sem_correspondencia,conta_vencimento,2 +conta_vencimento,conta_segunda_via,2 +conta_debito_automatico_digital,sem_correspondencia,2 +conta_debito_automatico_digital,seguranca_perda_roubo,2 +conta_debito_automatico_digital,vas_cancelamento,2 +sem_correspondencia,suporte_chip_esim,2 +conta_pagamento_confirmacao,conta_debito_automatico_digital,2 +negociacao_divida,fidelidade_resgate,2 +negociacao_religacao,vas_cancelamento,2 +negociacao_religacao,conta_pagamento_confirmacao,2 +negociacao_religacao,negociacao_divida,2 +negociacao_religacao,roaming_cobranca,2 +recarga_realizar,internet_problema_conexao,2 +recarga_saldo,vas_contratacao,2 +sem_correspondencia,bonus_nao_recebido,2 +plano_troca,sem_correspondencia,2 +internet_pacote_adicional,marketplace_pedido,2 +internet_consumo,plano_consulta,2 +vas_cancelamento,conta_contestacao,2 +vas_contratacao,plano_nova_linha,2 +vas_contratacao,beneficios_consulta,2 +vas_contratacao,parceiros_ofertas,2 +sem_correspondencia,vas_consulta,2 +vas_consulta,sem_correspondencia,2 +vas_consulta,vas_contratacao,2 +desconto_retencao,plano_troca,2 +sem_correspondencia,plano_troca,2 +marketplace_compra,sem_correspondencia,2 +marketplace_pedido,sem_correspondencia,2 +marketplace_pedido,reclamacao_atendimento,2 +marketplace_pedido,marketplace_compra,2 +parceiros_ofertas,vas_contratacao,2 +parceiros_ofertas,beneficios_consulta,2 +suporte_sem_sinal,suporte_chip_esim,2 +suporte_chip_esim,seguranca_perda_roubo,2 +seguranca_perda_roubo,internet_problema_conexao,2 +seguranca_perda_roubo,plano_nova_linha,2 +seguranca_fraude,reclamacao_atendimento,2 +seguranca_fraude,troca_numero,2 +seguranca_fraude,cancelamento_linha,2 +seguranca_fraude,suporte_configuracao,2 +roaming_pacote,roaming_cobranca,2 +roaming_pacote,suporte_configuracao,2 +roaming_duvida,internet_problema_conexao,2 +roaming_duvida,roaming_pacote,2 +roaming_duvida,roaming_cobranca,2 +roaming_cobranca,conta_contestacao,2 +cadastro_atualizacao,cancelamento_linha,2 +portabilidade,cancelamento_linha,2 +reclamacao_atendimento,cancelamento_linha,2 +atendimento_humano,sem_correspondencia,2 +conta_segunda_via,conta_pagamento_confirmacao,1 +conta_segunda_via,conta_vencimento,1 +conta_segunda_via,internet_problema_conexao,1 +conta_contestacao,seguranca_perda_roubo,1 +conta_contestacao,bonus_nao_recebido,1 +conta_contestacao,conta_pagamento_confirmacao,1 +conta_contestacao,fidelidade_resgate,1 +conta_explicacao,plano_consulta,1 +conta_explicacao,atendimento_humano,1 +conta_explicacao,reclamacao_atendimento,1 +conta_explicacao,vas_contratacao,1 +conta_explicacao,roaming_cobranca,1 +conta_debito_automatico_digital,conta_segunda_via,1 +conta_debito_automatico_digital,conta_contestacao,1 +conta_pagamento_confirmacao,conta_explicacao,1 +conta_pagamento_confirmacao,conta_contestacao,1 +conta_pagamento_confirmacao,portabilidade,1 +conta_pagamento_confirmacao,fidelidade_resgate,1 +conta_pagamento_confirmacao,marketplace_pedido,1 +conta_pagamento_confirmacao,seguranca_fraude,1 +negociacao_divida,plano_consulta,1 +negociacao_divida,conta_segunda_via,1 +negociacao_divida,cancelamento_linha,1 +negociacao_divida,recarga_realizar,1 +negociacao_religacao,seguranca_perda_roubo,1 +negociacao_religacao,internet_pacote_adicional,1 +negociacao_religacao,seguranca_fraude,1 +negociacao_religacao,sem_correspondencia,1 +negociacao_religacao,troca_numero,1 +recarga_realizar,marketplace_compra,1 +recarga_realizar,recarga_saldo,1 +recarga_realizar,reclamacao_atendimento,1 +recarga_saldo,conta_pagamento_confirmacao,1 +recarga_saldo,sem_correspondencia,1 +recarga_saldo,internet_consumo,1 +recarga_saldo,vas_cancelamento,1 +plano_consulta,suporte_chip_esim,1 +plano_consulta,plano_nova_linha,1 +plano_consulta,internet_consumo,1 +sem_correspondencia,beneficios_consulta,1 +plano_consulta,portabilidade,1 +plano_consulta,internet_problema_conexao,1 +plano_consulta,marketplace_pedido,1 +plano_consulta,vas_consulta,1 +plano_consulta,roaming_duvida,1 +plano_consulta,beneficios_consulta,1 +plano_troca,parceiros_ofertas,1 +plano_troca,internet_consumo,1 +plano_troca,plano_consulta,1 +plano_troca,recarga_realizar,1 +plano_nova_linha,suporte_configuracao,1 +plano_nova_linha,bonus_nao_recebido,1 +internet_pacote_adicional,suporte_configuracao,1 +internet_pacote_adicional,marketplace_compra,1 +internet_pacote_adicional,internet_consumo,1 +internet_pacote_adicional,cadastro_atualizacao,1 +internet_pacote_adicional,roaming_pacote,1 +internet_pacote_adicional,bonus_nao_recebido,1 +internet_consumo,fidelidade_resgate,1 +internet_consumo,recarga_saldo,1 +vas_cancelamento,vas_contratacao,1 +vas_cancelamento,sem_correspondencia,1 +vas_cancelamento,recarga_nao_creditada,1 +vas_contratacao,vas_cancelamento,1 +vas_contratacao,seguranca_perda_roubo,1 +vas_contratacao,sem_correspondencia,1 +vas_consulta,troca_numero,1 +vas_consulta,vas_cancelamento,1 +vas_consulta,internet_consumo,1 +vas_consulta,conta_explicacao,1 +vas_consulta,bonus_nao_recebido,1 +vas_consulta,plano_nova_linha,1 +beneficios_consulta,sem_correspondencia,1 +beneficios_consulta,parceiros_ofertas,1 +desconto_retencao,fidelidade_resgate,1 +desconto_retencao,negociacao_divida,1 +desconto_retencao,fidelidade_pontos,1 +desconto_retencao,conta_explicacao,1 +desconto_retencao,roaming_cobranca,1 +desconto_retencao,cancelamento_linha,1 +fidelidade_pontos,fidelidade_resgate,1 +fidelidade_pontos,plano_troca,1 +fidelidade_pontos,sem_correspondencia,1 +fidelidade_resgate,conta_segunda_via,1 +fidelidade_resgate,atendimento_humano,1 +fidelidade_resgate,marketplace_compra,1 +fidelidade_resgate,seguranca_fraude,1 +fidelidade_resgate,internet_pacote_adicional,1 +bonus_nao_recebido,sem_correspondencia,1 +atendimento_humano,seguranca_fraude,1 +marketplace_compra,vas_contratacao,1 +marketplace_compra,portabilidade,1 +marketplace_compra,reclamacao_atendimento,1 +marketplace_compra,plano_consulta,1 +marketplace_compra,fidelidade_resgate,1 +marketplace_compra,troca_numero,1 +marketplace_pedido,internet_consumo,1 +marketplace_pedido,atendimento_humano,1 +marketplace_pedido,suporte_sem_sinal,1 +marketplace_pedido,plano_consulta,1 +marketplace_pedido,parceiros_ofertas,1 +marketplace_pedido,cancelamento_linha,1 +marketplace_pedido,seguranca_fraude,1 +marketplace_pedido,negociacao_religacao,1 +parceiros_ofertas,sem_correspondencia,1 +parceiros_ofertas,bonus_nao_recebido,1 +suporte_configuracao,internet_problema_conexao,1 +suporte_chip_esim,parceiros_ofertas,1 +suporte_chip_esim,internet_consumo,1 +suporte_chip_esim,recarga_nao_creditada,1 +seguranca_perda_roubo,roaming_cobranca,1 +seguranca_perda_roubo,suporte_chip_esim,1 +seguranca_perda_roubo,sem_correspondencia,1 +seguranca_perda_roubo,suporte_configuracao,1 +seguranca_fraude,roaming_duvida,1 +seguranca_fraude,vas_cancelamento,1 +seguranca_fraude,recarga_saldo,1 +seguranca_fraude,plano_nova_linha,1 +seguranca_fraude,plano_consulta,1 +seguranca_fraude,internet_problema_conexao,1 +roaming_pacote,negociacao_religacao,1 +roaming_duvida,plano_consulta,1 +sem_correspondencia,roaming_pacote,1 +roaming_cobranca,roaming_pacote,1 +roaming_cobranca,roaming_duvida,1 +roaming_cobranca,conta_pagamento_confirmacao,1 +roaming_cobranca,internet_problema_conexao,1 +cadastro_atualizacao,conta_explicacao,1 +cadastro_atualizacao,sem_correspondencia,1 +portabilidade,internet_problema_conexao,1 +portabilidade,conta_debito_automatico_digital,1 +reclamacao_atendimento,seguranca_perda_roubo,1 +reclamacao_atendimento,roaming_duvida,1 +reclamacao_atendimento,roaming_cobranca,1 +reclamacao_atendimento,seguranca_fraude,1 +reclamacao_atendimento,fidelidade_resgate,1 +reclamacao_atendimento,plano_consulta,1 +atendimento_humano,reclamacao_atendimento,1 +conta_explicacao,fidelidade_resgate,1 +reclamacao_atendimento,vas_contratacao,1 +atendimento_humano,internet_consumo,1 +atendimento_humano,cadastro_atualizacao,1 +atendimento_humano,roaming_pacote,1 +atendimento_humano,fidelidade_resgate,1 +sem_correspondencia,negociacao_divida,1 diff --git a/reports/test/confusion-laya-cuda.csv b/reports/test/confusion-laya-cuda.csv new file mode 100644 index 0000000..661fce3 --- /dev/null +++ b/reports/test/confusion-laya-cuda.csv @@ -0,0 +1,282 @@ +gold,pred,n +sem_correspondencia,cancelamento_linha,26 +suporte_sem_sinal,internet_problema_conexao,25 +sem_correspondencia,internet_problema_conexao,23 +sem_correspondencia,vas_cancelamento,15 +sem_correspondencia,internet_consumo,14 +sem_correspondencia,reclamacao_atendimento,14 +sem_correspondencia,atendimento_humano,14 +sem_correspondencia,seguranca_fraude,13 +seguranca_perda_roubo,seguranca_fraude,10 +portabilidade,troca_numero,10 +sem_correspondencia,plano_nova_linha,9 +sem_correspondencia,troca_numero,9 +sem_correspondencia,vas_contratacao,9 +conta_segunda_via,sem_correspondencia,8 +plano_troca,plano_nova_linha,8 +fidelidade_resgate,fidelidade_pontos,8 +sem_correspondencia,portabilidade,7 +vas_cancelamento,cancelamento_linha,7 +sem_correspondencia,suporte_configuracao,7 +reclamacao_atendimento,atendimento_humano,7 +sem_correspondencia,seguranca_perda_roubo,6 +sem_correspondencia,conta_contestacao,6 +sem_correspondencia,recarga_nao_creditada,6 +sem_correspondencia,marketplace_compra,6 +sem_correspondencia,desconto_retencao,6 +sem_correspondencia,marketplace_pedido,6 +seguranca_fraude,sem_correspondencia,6 +sem_correspondencia,conta_debito_automatico_digital,5 +conta_contestacao,roaming_cobranca,5 +conta_explicacao,conta_segunda_via,5 +negociacao_religacao,cancelamento_linha,5 +sem_correspondencia,recarga_realizar,5 +vas_contratacao,vas_consulta,5 +beneficios_consulta,plano_consulta,5 +sem_correspondencia,fidelidade_resgate,5 +sem_correspondencia,fidelidade_pontos,5 +marketplace_compra,plano_nova_linha,5 +sem_correspondencia,roaming_duvida,5 +roaming_pacote,roaming_duvida,5 +sem_correspondencia,internet_pacote_adicional,5 +cancelamento_linha,vas_cancelamento,5 +sem_correspondencia,conta_pagamento_confirmacao,4 +conta_explicacao,sem_correspondencia,4 +conta_contestacao,conta_explicacao,4 +conta_contestacao,conta_debito_automatico_digital,4 +sem_correspondencia,roaming_cobranca,4 +conta_explicacao,conta_contestacao,4 +conta_pagamento_confirmacao,sem_correspondencia,4 +negociacao_divida,sem_correspondencia,4 +negociacao_divida,negociacao_religacao,4 +negociacao_religacao,suporte_sem_sinal,4 +sem_correspondencia,recarga_saldo,4 +plano_nova_linha,plano_troca,4 +internet_pacote_adicional,sem_correspondencia,4 +internet_pacote_adicional,internet_problema_conexao,4 +internet_consumo,internet_problema_conexao,4 +sem_correspondencia,plano_consulta,4 +beneficios_consulta,vas_contratacao,4 +bonus_nao_recebido,recarga_nao_creditada,4 +marketplace_compra,parceiros_ofertas,4 +roaming_pacote,internet_pacote_adicional,4 +cadastro_atualizacao,troca_numero,4 +conta_segunda_via,conta_debito_automatico_digital,3 +conta_contestacao,sem_correspondencia,3 +conta_contestacao,vas_cancelamento,3 +sem_correspondencia,conta_explicacao,3 +conta_explicacao,conta_debito_automatico_digital,3 +negociacao_religacao,internet_problema_conexao,3 +negociacao_religacao,plano_nova_linha,3 +sem_correspondencia,suporte_sem_sinal,3 +recarga_realizar,recarga_nao_creditada,3 +recarga_saldo,recarga_nao_creditada,3 +recarga_nao_creditada,recarga_realizar,3 +sem_correspondencia,bonus_nao_recebido,3 +recarga_nao_creditada,recarga_saldo,3 +plano_consulta,sem_correspondencia,3 +plano_consulta,cancelamento_linha,3 +sem_correspondencia,parceiros_ofertas,3 +vas_consulta,plano_consulta,3 +desconto_retencao,sem_correspondencia,3 +sem_correspondencia,negociacao_religacao,3 +suporte_chip_esim,suporte_configuracao,3 +seguranca_perda_roubo,cancelamento_linha,3 +seguranca_fraude,seguranca_perda_roubo,3 +sem_correspondencia,conta_segunda_via,3 +conta_segunda_via,conta_explicacao,2 +sem_correspondencia,conta_vencimento,2 +conta_vencimento,conta_segunda_via,2 +conta_debito_automatico_digital,sem_correspondencia,2 +conta_debito_automatico_digital,seguranca_perda_roubo,2 +conta_debito_automatico_digital,vas_cancelamento,2 +sem_correspondencia,suporte_chip_esim,2 +conta_pagamento_confirmacao,conta_debito_automatico_digital,2 +negociacao_religacao,vas_cancelamento,2 +negociacao_religacao,conta_pagamento_confirmacao,2 +negociacao_religacao,negociacao_divida,2 +negociacao_religacao,roaming_cobranca,2 +recarga_realizar,internet_problema_conexao,2 +recarga_saldo,vas_contratacao,2 +plano_troca,sem_correspondencia,2 +internet_pacote_adicional,marketplace_pedido,2 +internet_consumo,plano_consulta,2 +vas_cancelamento,conta_contestacao,2 +vas_contratacao,plano_nova_linha,2 +vas_contratacao,beneficios_consulta,2 +vas_contratacao,parceiros_ofertas,2 +vas_consulta,sem_correspondencia,2 +vas_consulta,vas_contratacao,2 +desconto_retencao,plano_troca,2 +sem_correspondencia,plano_troca,2 +desconto_retencao,cancelamento_linha,2 +marketplace_compra,sem_correspondencia,2 +marketplace_pedido,sem_correspondencia,2 +marketplace_pedido,reclamacao_atendimento,2 +marketplace_pedido,marketplace_compra,2 +parceiros_ofertas,vas_contratacao,2 +parceiros_ofertas,beneficios_consulta,2 +suporte_sem_sinal,suporte_chip_esim,2 +suporte_chip_esim,seguranca_perda_roubo,2 +seguranca_perda_roubo,internet_problema_conexao,2 +seguranca_perda_roubo,plano_nova_linha,2 +seguranca_fraude,reclamacao_atendimento,2 +seguranca_fraude,troca_numero,2 +seguranca_fraude,cancelamento_linha,2 +seguranca_fraude,suporte_configuracao,2 +roaming_pacote,roaming_cobranca,2 +roaming_pacote,suporte_configuracao,2 +roaming_duvida,internet_problema_conexao,2 +roaming_duvida,roaming_pacote,2 +roaming_duvida,roaming_cobranca,2 +roaming_cobranca,conta_contestacao,2 +cadastro_atualizacao,cancelamento_linha,2 +portabilidade,cancelamento_linha,2 +reclamacao_atendimento,cancelamento_linha,2 +atendimento_humano,sem_correspondencia,2 +conta_segunda_via,conta_pagamento_confirmacao,1 +conta_segunda_via,conta_vencimento,1 +conta_segunda_via,internet_problema_conexao,1 +conta_contestacao,seguranca_perda_roubo,1 +conta_contestacao,bonus_nao_recebido,1 +conta_contestacao,conta_pagamento_confirmacao,1 +conta_contestacao,fidelidade_resgate,1 +conta_explicacao,plano_consulta,1 +conta_explicacao,atendimento_humano,1 +conta_explicacao,reclamacao_atendimento,1 +conta_explicacao,vas_contratacao,1 +conta_explicacao,roaming_cobranca,1 +conta_debito_automatico_digital,conta_segunda_via,1 +conta_debito_automatico_digital,conta_contestacao,1 +conta_pagamento_confirmacao,conta_explicacao,1 +conta_pagamento_confirmacao,conta_contestacao,1 +conta_pagamento_confirmacao,portabilidade,1 +conta_pagamento_confirmacao,fidelidade_resgate,1 +conta_pagamento_confirmacao,seguranca_fraude,1 +negociacao_divida,plano_consulta,1 +negociacao_divida,conta_segunda_via,1 +negociacao_divida,cancelamento_linha,1 +negociacao_divida,recarga_realizar,1 +negociacao_divida,fidelidade_resgate,1 +negociacao_religacao,seguranca_perda_roubo,1 +negociacao_religacao,internet_pacote_adicional,1 +negociacao_religacao,seguranca_fraude,1 +negociacao_religacao,sem_correspondencia,1 +negociacao_religacao,troca_numero,1 +recarga_realizar,marketplace_compra,1 +recarga_realizar,recarga_saldo,1 +recarga_realizar,reclamacao_atendimento,1 +recarga_saldo,conta_pagamento_confirmacao,1 +recarga_saldo,sem_correspondencia,1 +recarga_saldo,internet_consumo,1 +recarga_saldo,vas_cancelamento,1 +plano_consulta,suporte_chip_esim,1 +plano_consulta,plano_nova_linha,1 +plano_consulta,internet_consumo,1 +sem_correspondencia,beneficios_consulta,1 +plano_consulta,portabilidade,1 +plano_consulta,internet_problema_conexao,1 +plano_consulta,marketplace_pedido,1 +plano_consulta,vas_consulta,1 +plano_consulta,roaming_duvida,1 +plano_consulta,beneficios_consulta,1 +plano_troca,parceiros_ofertas,1 +plano_troca,internet_consumo,1 +plano_troca,plano_consulta,1 +plano_troca,recarga_realizar,1 +plano_nova_linha,suporte_configuracao,1 +plano_nova_linha,bonus_nao_recebido,1 +internet_pacote_adicional,suporte_configuracao,1 +internet_pacote_adicional,marketplace_compra,1 +internet_pacote_adicional,internet_consumo,1 +internet_pacote_adicional,cadastro_atualizacao,1 +internet_pacote_adicional,roaming_pacote,1 +internet_pacote_adicional,bonus_nao_recebido,1 +internet_consumo,fidelidade_resgate,1 +internet_consumo,recarga_saldo,1 +vas_cancelamento,vas_contratacao,1 +vas_cancelamento,sem_correspondencia,1 +vas_cancelamento,recarga_nao_creditada,1 +vas_contratacao,vas_cancelamento,1 +vas_contratacao,seguranca_perda_roubo,1 +vas_contratacao,sem_correspondencia,1 +sem_correspondencia,vas_consulta,1 +vas_consulta,troca_numero,1 +vas_consulta,vas_cancelamento,1 +vas_consulta,internet_consumo,1 +vas_consulta,conta_explicacao,1 +vas_consulta,bonus_nao_recebido,1 +vas_consulta,plano_nova_linha,1 +beneficios_consulta,sem_correspondencia,1 +beneficios_consulta,parceiros_ofertas,1 +desconto_retencao,fidelidade_resgate,1 +desconto_retencao,negociacao_divida,1 +desconto_retencao,fidelidade_pontos,1 +desconto_retencao,conta_explicacao,1 +desconto_retencao,roaming_cobranca,1 +fidelidade_pontos,fidelidade_resgate,1 +fidelidade_pontos,plano_troca,1 +fidelidade_pontos,sem_correspondencia,1 +fidelidade_resgate,conta_segunda_via,1 +fidelidade_resgate,atendimento_humano,1 +fidelidade_resgate,marketplace_compra,1 +fidelidade_resgate,seguranca_fraude,1 +fidelidade_resgate,internet_pacote_adicional,1 +bonus_nao_recebido,sem_correspondencia,1 +atendimento_humano,seguranca_fraude,1 +marketplace_compra,vas_contratacao,1 +marketplace_compra,portabilidade,1 +marketplace_compra,reclamacao_atendimento,1 +marketplace_compra,plano_consulta,1 +marketplace_compra,fidelidade_resgate,1 +marketplace_compra,troca_numero,1 +marketplace_pedido,internet_consumo,1 +marketplace_pedido,atendimento_humano,1 +marketplace_pedido,suporte_sem_sinal,1 +marketplace_pedido,plano_consulta,1 +marketplace_pedido,parceiros_ofertas,1 +marketplace_pedido,cancelamento_linha,1 +marketplace_pedido,seguranca_fraude,1 +marketplace_pedido,negociacao_religacao,1 +parceiros_ofertas,sem_correspondencia,1 +parceiros_ofertas,bonus_nao_recebido,1 +suporte_configuracao,internet_problema_conexao,1 +suporte_chip_esim,parceiros_ofertas,1 +suporte_chip_esim,internet_consumo,1 +suporte_chip_esim,recarga_nao_creditada,1 +seguranca_perda_roubo,roaming_cobranca,1 +seguranca_perda_roubo,suporte_chip_esim,1 +seguranca_perda_roubo,sem_correspondencia,1 +seguranca_perda_roubo,suporte_configuracao,1 +seguranca_fraude,roaming_duvida,1 +seguranca_fraude,vas_cancelamento,1 +seguranca_fraude,recarga_saldo,1 +seguranca_fraude,plano_nova_linha,1 +seguranca_fraude,plano_consulta,1 +seguranca_fraude,internet_problema_conexao,1 +roaming_pacote,negociacao_religacao,1 +roaming_duvida,plano_consulta,1 +sem_correspondencia,roaming_pacote,1 +roaming_cobranca,roaming_pacote,1 +roaming_cobranca,roaming_duvida,1 +roaming_cobranca,conta_pagamento_confirmacao,1 +roaming_cobranca,internet_problema_conexao,1 +cadastro_atualizacao,conta_explicacao,1 +cadastro_atualizacao,sem_correspondencia,1 +portabilidade,internet_problema_conexao,1 +portabilidade,conta_debito_automatico_digital,1 +reclamacao_atendimento,seguranca_perda_roubo,1 +reclamacao_atendimento,roaming_duvida,1 +reclamacao_atendimento,roaming_cobranca,1 +reclamacao_atendimento,seguranca_fraude,1 +reclamacao_atendimento,fidelidade_resgate,1 +reclamacao_atendimento,plano_consulta,1 +atendimento_humano,reclamacao_atendimento,1 +conta_explicacao,fidelidade_resgate,1 +reclamacao_atendimento,vas_cancelamento,1 +reclamacao_atendimento,vas_contratacao,1 +atendimento_humano,internet_consumo,1 +atendimento_humano,cadastro_atualizacao,1 +atendimento_humano,roaming_pacote,1 +atendimento_humano,fidelidade_resgate,1 +sem_correspondencia,negociacao_divida,1 diff --git a/reports/test/confusion-rizzo_flow-cuda.csv b/reports/test/confusion-rizzo_flow-cuda.csv new file mode 100644 index 0000000..cb7ab61 --- /dev/null +++ b/reports/test/confusion-rizzo_flow-cuda.csv @@ -0,0 +1,108 @@ +gold,pred,n +sem_correspondencia,conta_contestacao,17 +sem_correspondencia,reclamacao_atendimento,14 +sem_correspondencia,internet_problema_conexao,8 +vas_cancelamento,conta_contestacao,8 +conta_explicacao,conta_contestacao,7 +sem_correspondencia,roaming_duvida,6 +atendimento_humano,reclamacao_atendimento,6 +sem_correspondencia,marketplace_pedido,6 +sem_correspondencia,plano_nova_linha,5 +sem_correspondencia,vas_contratacao,5 +sem_correspondencia,fidelidade_pontos,5 +sem_correspondencia,portabilidade,5 +sem_correspondencia,vas_cancelamento,4 +sem_correspondencia,suporte_configuracao,4 +sem_correspondencia,recarga_saldo,4 +internet_pacote_adicional,sem_correspondencia,4 +parceiros_ofertas,beneficios_consulta,4 +roaming_pacote,roaming_duvida,4 +sem_correspondencia,negociacao_divida,3 +sem_correspondencia,desconto_retencao,3 +sem_correspondencia,conta_explicacao,3 +sem_correspondencia,seguranca_perda_roubo,3 +sem_correspondencia,recarga_nao_creditada,3 +sem_correspondencia,recarga_realizar,3 +sem_correspondencia,beneficios_consulta,3 +plano_nova_linha,plano_troca,3 +beneficios_consulta,plano_consulta,3 +sem_correspondencia,plano_consulta,3 +suporte_sem_sinal,internet_problema_conexao,3 +sem_correspondencia,suporte_chip_esim,3 +sem_correspondencia,seguranca_fraude,3 +sem_correspondencia,roaming_pacote,3 +sem_correspondencia,troca_numero,3 +sem_correspondencia,cadastro_atualizacao,3 +sem_correspondencia,marketplace_compra,3 +conta_segunda_via,sem_correspondencia,2 +conta_debito_automatico_digital,conta_contestacao,2 +negociacao_religacao,negociacao_divida,2 +sem_correspondencia,bonus_nao_recebido,2 +plano_consulta,beneficios_consulta,2 +sem_correspondencia,internet_consumo,2 +sem_correspondencia,cancelamento_linha,2 +sem_correspondencia,plano_troca,2 +fidelidade_resgate,marketplace_compra,2 +bonus_nao_recebido,recarga_nao_creditada,2 +parceiros_ofertas,vas_contratacao,2 +sem_correspondencia,internet_pacote_adicional,2 +roaming_cobranca,conta_contestacao,2 +cancelamento_linha,vas_cancelamento,2 +atendimento_humano,sem_correspondencia,2 +conta_vencimento,sem_correspondencia,1 +conta_vencimento,conta_contestacao,1 +conta_debito_automatico_digital,conta_segunda_via,1 +conta_pagamento_confirmacao,conta_contestacao,1 +sem_correspondencia,conta_segunda_via,1 +conta_pagamento_confirmacao,negociacao_religacao,1 +negociacao_religacao,conta_contestacao,1 +negociacao_divida,negociacao_religacao,1 +recarga_realizar,recarga_nao_creditada,1 +recarga_nao_creditada,recarga_saldo,1 +recarga_saldo,vas_cancelamento,1 +sem_correspondencia,conta_pagamento_confirmacao,1 +recarga_nao_creditada,conta_pagamento_confirmacao,1 +atendimento_humano,conta_pagamento_confirmacao,1 +plano_consulta,internet_consumo,1 +plano_consulta,conta_contestacao,1 +plano_consulta,plano_troca,1 +plano_troca,plano_consulta,1 +plano_troca,desconto_retencao,1 +plano_troca,plano_nova_linha,1 +plano_nova_linha,cadastro_atualizacao,1 +plano_nova_linha,roaming_duvida,1 +plano_nova_linha,internet_pacote_adicional,1 +internet_pacote_adicional,plano_consulta,1 +internet_pacote_adicional,internet_problema_conexao,1 +internet_consumo,plano_consulta,1 +internet_consumo,recarga_saldo,1 +vas_cancelamento,cancelamento_linha,1 +vas_contratacao,beneficios_consulta,1 +vas_contratacao,plano_consulta,1 +sem_correspondencia,vas_consulta,1 +vas_consulta,vas_cancelamento,1 +beneficios_consulta,vas_contratacao,1 +desconto_retencao,portabilidade,1 +sem_correspondencia,fidelidade_resgate,1 +fidelidade_pontos,plano_troca,1 +fidelidade_pontos,fidelidade_resgate,1 +fidelidade_resgate,fidelidade_pontos,1 +fidelidade_resgate,desconto_retencao,1 +bonus_nao_recebido,beneficios_consulta,1 +marketplace_pedido,negociacao_divida,1 +marketplace_pedido,reclamacao_atendimento,1 +parceiros_ofertas,marketplace_compra,1 +suporte_configuracao,internet_problema_conexao,1 +seguranca_fraude,conta_contestacao,1 +roaming_pacote,internet_pacote_adicional,1 +roaming_cobranca,roaming_duvida,1 +cadastro_atualizacao,portabilidade,1 +portabilidade,cadastro_atualizacao,1 +sem_correspondencia,atendimento_humano,1 +reclamacao_atendimento,suporte_sem_sinal,1 +desconto_retencao,plano_nova_linha,1 +atendimento_humano,internet_consumo,1 +atendimento_humano,fidelidade_resgate,1 +sem_correspondencia,conta_debito_automatico_digital,1 +reclamacao_atendimento,sem_correspondencia,1 +sem_correspondencia,suporte_sem_sinal,1 diff --git a/reports/test/confusion-semif-cuda.csv b/reports/test/confusion-semif-cuda.csv new file mode 100644 index 0000000..f80f417 --- /dev/null +++ b/reports/test/confusion-semif-cuda.csv @@ -0,0 +1,106 @@ +gold,pred,n +roaming_cobranca,conta_contestacao,14 +sem_correspondencia,conta_contestacao,9 +sem_correspondencia,recarga_saldo,7 +marketplace_compra,sem_correspondencia,7 +sem_correspondencia,roaming_duvida,7 +sem_correspondencia,cadastro_atualizacao,7 +sem_correspondencia,suporte_sem_sinal,5 +vas_cancelamento,conta_contestacao,5 +sem_correspondencia,reclamacao_atendimento,5 +plano_consulta,internet_consumo,4 +vas_consulta,sem_correspondencia,4 +sem_correspondencia,vas_contratacao,4 +sem_correspondencia,plano_consulta,4 +atendimento_humano,sem_correspondencia,4 +marketplace_pedido,sem_correspondencia,4 +seguranca_fraude,conta_contestacao,4 +sem_correspondencia,conta_explicacao,3 +sem_correspondencia,internet_consumo,3 +sem_correspondencia,conta_pagamento_confirmacao,3 +internet_pacote_adicional,sem_correspondencia,3 +sem_correspondencia,suporte_configuracao,3 +vas_contratacao,sem_correspondencia,3 +beneficios_consulta,plano_consulta,3 +sem_correspondencia,fidelidade_pontos,3 +bonus_nao_recebido,recarga_nao_creditada,3 +roaming_pacote,roaming_duvida,3 +sem_correspondencia,troca_numero,3 +portabilidade,sem_correspondencia,3 +conta_segunda_via,sem_correspondencia,2 +sem_correspondencia,vas_cancelamento,2 +conta_explicacao,conta_contestacao,2 +conta_debito_automatico_digital,sem_correspondencia,2 +conta_pagamento_confirmacao,sem_correspondencia,2 +negociacao_religacao,negociacao_divida,2 +sem_correspondencia,beneficios_consulta,2 +plano_consulta,beneficios_consulta,2 +sem_correspondencia,desconto_retencao,2 +plano_troca,plano_consulta,2 +fidelidade_resgate,fidelidade_pontos,2 +suporte_configuracao,sem_correspondencia,2 +suporte_chip_esim,suporte_sem_sinal,2 +sem_correspondencia,suporte_chip_esim,2 +sem_correspondencia,roaming_pacote,2 +reclamacao_atendimento,sem_correspondencia,2 +conta_segunda_via,conta_contestacao,1 +conta_contestacao,conta_explicacao,1 +conta_explicacao,sem_correspondencia,1 +conta_vencimento,sem_correspondencia,1 +conta_debito_automatico_digital,conta_segunda_via,1 +negociacao_religacao,conta_pagamento_confirmacao,1 +negociacao_divida,negociacao_religacao,1 +negociacao_divida,sem_correspondencia,1 +negociacao_religacao,suporte_sem_sinal,1 +sem_correspondencia,negociacao_divida,1 +sem_correspondencia,recarga_nao_creditada,1 +recarga_realizar,reclamacao_atendimento,1 +recarga_saldo,internet_consumo,1 +recarga_saldo,sem_correspondencia,1 +recarga_nao_creditada,recarga_saldo,1 +recarga_saldo,plano_consulta,1 +recarga_saldo,vas_cancelamento,1 +sem_correspondencia,bonus_nao_recebido,1 +plano_consulta,plano_troca,1 +plano_consulta,sem_correspondencia,1 +sem_correspondencia,plano_nova_linha,1 +plano_troca,desconto_retencao,1 +plano_troca,roaming_pacote,1 +plano_troca,sem_correspondencia,1 +plano_troca,plano_nova_linha,1 +plano_nova_linha,suporte_sem_sinal,1 +plano_nova_linha,roaming_duvida,1 +internet_consumo,sem_correspondencia,1 +internet_consumo,internet_problema_conexao,1 +internet_consumo,recarga_saldo,1 +sem_correspondencia,cancelamento_linha,1 +vas_cancelamento,cancelamento_linha,1 +vas_contratacao,beneficios_consulta,1 +vas_consulta,plano_consulta,1 +beneficios_consulta,vas_contratacao,1 +sem_correspondencia,plano_troca,1 +fidelidade_pontos,fidelidade_resgate,1 +fidelidade_resgate,sem_correspondencia,1 +sem_correspondencia,marketplace_compra,1 +fidelidade_resgate,marketplace_compra,1 +fidelidade_resgate,desconto_retencao,1 +sem_correspondencia,parceiros_ofertas,1 +atendimento_humano,conta_contestacao,1 +marketplace_compra,cadastro_atualizacao,1 +marketplace_compra,marketplace_pedido,1 +parceiros_ofertas,vas_contratacao,1 +parceiros_ofertas,sem_correspondencia,1 +suporte_sem_sinal,internet_problema_conexao,1 +sem_correspondencia,internet_problema_conexao,1 +suporte_chip_esim,internet_consumo,1 +sem_correspondencia,seguranca_fraude,1 +roaming_pacote,sem_correspondencia,1 +cancelamento_linha,vas_cancelamento,1 +troca_numero,sem_correspondencia,1 +sem_correspondencia,portabilidade,1 +troca_numero,portabilidade,1 +reclamacao_atendimento,conta_contestacao,1 +reclamacao_atendimento,suporte_sem_sinal,1 +desconto_retencao,plano_nova_linha,1 +atendimento_humano,internet_consumo,1 +sem_correspondencia,marketplace_pedido,1 diff --git a/reports/test/errors-high-impact-gliner-cpu.jsonl b/reports/test/errors-high-impact-gliner-cpu.jsonl new file mode 100644 index 0000000..bc48807 --- /dev/null +++ b/reports/test/errors-high-impact-gliner-cpu.jsonl @@ -0,0 +1,34 @@ +{"id": "g0048-negociacao_divida-indireto_multiplo-09-D1", "gold": "negociacao_divida", "pred": "sem_correspondencia", "confidence": 0.9601, "class": "abstencao_indevida", "profile": "indireto_multiplo"} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "pred": "parceiros_ofertas", "confidence": 0.9562, "class": "ambiguidade", "profile": "indireto_multiplo"} +{"id": "g0265-portabilidade-indireto_multiplo-03-D1", "gold": "portabilidade", "pred": "sem_correspondencia", "confidence": 0.9529, "class": "abstencao_indevida", "profile": "indireto_multiplo"} +{"id": "g0063-recarga_saldo-curto_neutro-06-D1", "gold": "recarga_saldo", "pred": "sem_correspondencia", "confidence": 0.9458, "class": "abstencao_indevida", "profile": "curto_neutro"} +{"id": "g0234-roaming_pacote-regionalismo-04-D1", "gold": "roaming_pacote", "pred": "internet_pacote_adicional", "confidence": 0.942, "class": "taxonomia_par_dificil", "profile": "regionalismo"} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "pred": "beneficios_consulta", "confidence": 0.9407, "class": "intencao_fora_das_opcoes", "profile": "erros_digitacao"} +{"id": "g0069-recarga_saldo-indireto_multiplo-05-D1", "gold": "recarga_saldo", "pred": "sem_correspondencia", "confidence": 0.9238, "class": "abstencao_indevida", "profile": "indireto_multiplo"} +{"id": "g0181-marketplace_compra-indireto_multiplo-07-D1", "gold": "marketplace_compra", "pred": "internet_pacote_adicional", "confidence": 0.9207, "class": "ambiguidade", "profile": "indireto_multiplo"} +{"id": "g0234-roaming_pacote-regionalismo-11-D1", "gold": "sem_correspondencia", "pred": "internet_pacote_adicional", "confidence": 0.9192, "class": "intencao_fora_das_opcoes", "profile": "regionalismo"} +{"id": "g0259-portabilidade-curto_neutro-02-D1", "gold": "portabilidade", "pred": "sem_correspondencia", "confidence": 0.9161, "class": "abstencao_indevida", "profile": "curto_neutro"} +{"id": "g0048-negociacao_divida-indireto_multiplo-00-D1", "gold": "negociacao_divida", "pred": "sem_correspondencia", "confidence": 0.9123, "class": "abstencao_indevida", "profile": "indireto_multiplo"} +{"id": "g0245-roaming_cobranca-curto_neutro-06-D1", "gold": "roaming_cobranca", "pred": "sem_correspondencia", "confidence": 0.9098, "class": "abstencao_indevida", "profile": "curto_neutro"} +{"id": "g0048-negociacao_divida-indireto_multiplo-01-D1", "gold": "negociacao_divida", "pred": "conta_segunda_via", "confidence": 0.9067, "class": "taxonomia_par_dificil", "profile": "indireto_multiplo"} +{"id": "g0275-troca_numero-erros_digitacao-05-D1", "gold": "troca_numero", "pred": "sem_correspondencia", "confidence": 0.9052, "class": "abstencao_indevida", "profile": "erros_digitacao"} +{"id": "g0249-roaming_cobranca-emocional-09-D1", "gold": "roaming_cobranca", "pred": "sem_correspondencia", "confidence": 0.9046, "class": "abstencao_indevida", "profile": "emocional"} +{"id": "g0269-cancelamento_linha-regionalismo-04-D1", "gold": "sem_correspondencia", "pred": "vas_cancelamento", "confidence": 0.9028, "class": "intencao_fora_das_opcoes", "profile": "regionalismo"} +{"id": "g0234-roaming_pacote-regionalismo-07-D1", "gold": "roaming_pacote", "pred": "internet_pacote_adicional", "confidence": 0.8986, "class": "taxonomia_par_dificil", "profile": "regionalismo"} +{"id": "g0097-plano_nova_linha-indireto_multiplo-10-D1", "gold": "plano_nova_linha", "pred": "bonus_nao_recebido", "confidence": 0.8981, "class": "ambiguidade", "profile": "indireto_multiplo"} +{"id": "g0176-marketplace_compra-informal_abreviado-04-D1", "gold": "marketplace_compra", "pred": "sem_correspondencia", "confidence": 0.8958, "class": "abstencao_indevida", "profile": "informal_abreviado"} +{"id": "g0048-negociacao_divida-indireto_multiplo-08-D1", "gold": "negociacao_divida", "pred": "sem_correspondencia", "confidence": 0.893, "class": "abstencao_indevida", "profile": "indireto_multiplo"} +{"id": "g0249-roaming_cobranca-emocional-06-D1", "gold": "roaming_cobranca", "pred": "sem_correspondencia", "confidence": 0.8839, "class": "abstencao_indevida", "profile": "emocional"} +{"id": "g0064-recarga_saldo-informal_abreviado-09-D1", "gold": "recarga_saldo", "pred": "sem_correspondencia", "confidence": 0.881, "class": "abstencao_indevida", "profile": "informal_abreviado"} +{"id": "g0090-plano_troca-indireto_multiplo-09-D1", "gold": "plano_troca", "pred": "sem_correspondencia", "confidence": 0.8794, "class": "abstencao_indevida", "profile": "indireto_multiplo"} +{"id": "g0097-plano_nova_linha-indireto_multiplo-08-D1", "gold": "plano_nova_linha", "pred": "internet_pacote_adicional", "confidence": 0.8768, "class": "ambiguidade", "profile": "indireto_multiplo"} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-11-D1", "gold": "conta_pagamento_confirmacao", "pred": "sem_correspondencia", "confidence": 0.8735, "class": "abstencao_indevida", "profile": "indireto_multiplo"} +{"id": "g0132-vas_contratacao-indireto_multiplo-00-D1", "gold": "vas_contratacao", "pred": "beneficios_consulta", "confidence": 0.8732, "class": "taxonomia_par_dificil", "profile": "indireto_multiplo"} +{"id": "g0259-portabilidade-curto_neutro-04-D1", "gold": "portabilidade", "pred": "sem_correspondencia", "confidence": 0.8711, "class": "abstencao_indevida", "profile": "curto_neutro"} +{"id": "g0064-recarga_saldo-informal_abreviado-00-D1", "gold": "recarga_saldo", "pred": "sem_correspondencia", "confidence": 0.871, "class": "abstencao_indevida", "profile": "informal_abreviado"} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "pred": "recarga_realizar", "confidence": 0.8695, "class": "intencao_fora_das_opcoes", "profile": "indireto_multiplo"} +{"id": "g0069-recarga_saldo-indireto_multiplo-03-D1", "gold": "recarga_saldo", "pred": "sem_correspondencia", "confidence": 0.8687, "class": "abstencao_indevida", "profile": "indireto_multiplo"} +{"id": "g0069-recarga_saldo-indireto_multiplo-07-D1", "gold": "recarga_saldo", "pred": "vas_cancelamento", "confidence": 0.8663, "class": "ambiguidade", "profile": "indireto_multiplo"} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "pred": "internet_pacote_adicional", "confidence": 0.8662, "class": "intencao_fora_das_opcoes", "profile": "regionalismo"} +{"id": "g0042-negociacao_divida-curto_neutro-09-D1", "gold": "negociacao_divida", "pred": "sem_correspondencia", "confidence": 0.866, "class": "abstencao_indevida", "profile": "curto_neutro"} +{"id": "g0058-recarga_realizar-erros_digitacao-02-D1", "gold": "recarga_realizar", "pred": "sem_correspondencia", "confidence": 0.8633, "class": "abstencao_indevida", "profile": "erros_digitacao"} diff --git a/reports/test/errors-high-impact-gliner-cuda.jsonl b/reports/test/errors-high-impact-gliner-cuda.jsonl new file mode 100644 index 0000000..bc48807 --- /dev/null +++ b/reports/test/errors-high-impact-gliner-cuda.jsonl @@ -0,0 +1,34 @@ +{"id": "g0048-negociacao_divida-indireto_multiplo-09-D1", "gold": "negociacao_divida", "pred": "sem_correspondencia", "confidence": 0.9601, "class": "abstencao_indevida", "profile": "indireto_multiplo"} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "pred": "parceiros_ofertas", "confidence": 0.9562, "class": "ambiguidade", "profile": "indireto_multiplo"} +{"id": "g0265-portabilidade-indireto_multiplo-03-D1", "gold": "portabilidade", "pred": "sem_correspondencia", "confidence": 0.9529, "class": "abstencao_indevida", "profile": "indireto_multiplo"} +{"id": "g0063-recarga_saldo-curto_neutro-06-D1", "gold": "recarga_saldo", "pred": "sem_correspondencia", "confidence": 0.9458, "class": "abstencao_indevida", "profile": "curto_neutro"} +{"id": "g0234-roaming_pacote-regionalismo-04-D1", "gold": "roaming_pacote", "pred": "internet_pacote_adicional", "confidence": 0.942, "class": "taxonomia_par_dificil", "profile": "regionalismo"} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "pred": "beneficios_consulta", "confidence": 0.9407, "class": "intencao_fora_das_opcoes", "profile": "erros_digitacao"} +{"id": "g0069-recarga_saldo-indireto_multiplo-05-D1", "gold": "recarga_saldo", "pred": "sem_correspondencia", "confidence": 0.9238, "class": "abstencao_indevida", "profile": "indireto_multiplo"} +{"id": "g0181-marketplace_compra-indireto_multiplo-07-D1", "gold": "marketplace_compra", "pred": "internet_pacote_adicional", "confidence": 0.9207, "class": "ambiguidade", "profile": "indireto_multiplo"} +{"id": "g0234-roaming_pacote-regionalismo-11-D1", "gold": "sem_correspondencia", "pred": "internet_pacote_adicional", "confidence": 0.9192, "class": "intencao_fora_das_opcoes", "profile": "regionalismo"} +{"id": "g0259-portabilidade-curto_neutro-02-D1", "gold": "portabilidade", "pred": "sem_correspondencia", "confidence": 0.9161, "class": "abstencao_indevida", "profile": "curto_neutro"} +{"id": "g0048-negociacao_divida-indireto_multiplo-00-D1", "gold": "negociacao_divida", "pred": "sem_correspondencia", "confidence": 0.9123, "class": "abstencao_indevida", "profile": "indireto_multiplo"} +{"id": "g0245-roaming_cobranca-curto_neutro-06-D1", "gold": "roaming_cobranca", "pred": "sem_correspondencia", "confidence": 0.9098, "class": "abstencao_indevida", "profile": "curto_neutro"} +{"id": "g0048-negociacao_divida-indireto_multiplo-01-D1", "gold": "negociacao_divida", "pred": "conta_segunda_via", "confidence": 0.9067, "class": "taxonomia_par_dificil", "profile": "indireto_multiplo"} +{"id": "g0275-troca_numero-erros_digitacao-05-D1", "gold": "troca_numero", "pred": "sem_correspondencia", "confidence": 0.9052, "class": "abstencao_indevida", "profile": "erros_digitacao"} +{"id": "g0249-roaming_cobranca-emocional-09-D1", "gold": "roaming_cobranca", "pred": "sem_correspondencia", "confidence": 0.9046, "class": "abstencao_indevida", "profile": "emocional"} +{"id": "g0269-cancelamento_linha-regionalismo-04-D1", "gold": "sem_correspondencia", "pred": "vas_cancelamento", "confidence": 0.9028, "class": "intencao_fora_das_opcoes", "profile": "regionalismo"} +{"id": "g0234-roaming_pacote-regionalismo-07-D1", "gold": "roaming_pacote", "pred": "internet_pacote_adicional", "confidence": 0.8986, "class": "taxonomia_par_dificil", "profile": "regionalismo"} +{"id": "g0097-plano_nova_linha-indireto_multiplo-10-D1", "gold": "plano_nova_linha", "pred": "bonus_nao_recebido", "confidence": 0.8981, "class": "ambiguidade", "profile": "indireto_multiplo"} +{"id": "g0176-marketplace_compra-informal_abreviado-04-D1", "gold": "marketplace_compra", "pred": "sem_correspondencia", "confidence": 0.8958, "class": "abstencao_indevida", "profile": "informal_abreviado"} +{"id": "g0048-negociacao_divida-indireto_multiplo-08-D1", "gold": "negociacao_divida", "pred": "sem_correspondencia", "confidence": 0.893, "class": "abstencao_indevida", "profile": "indireto_multiplo"} +{"id": "g0249-roaming_cobranca-emocional-06-D1", "gold": "roaming_cobranca", "pred": "sem_correspondencia", "confidence": 0.8839, "class": "abstencao_indevida", "profile": "emocional"} +{"id": "g0064-recarga_saldo-informal_abreviado-09-D1", "gold": "recarga_saldo", "pred": "sem_correspondencia", "confidence": 0.881, "class": "abstencao_indevida", "profile": "informal_abreviado"} +{"id": "g0090-plano_troca-indireto_multiplo-09-D1", "gold": "plano_troca", "pred": "sem_correspondencia", "confidence": 0.8794, "class": "abstencao_indevida", "profile": "indireto_multiplo"} +{"id": "g0097-plano_nova_linha-indireto_multiplo-08-D1", "gold": "plano_nova_linha", "pred": "internet_pacote_adicional", "confidence": 0.8768, "class": "ambiguidade", "profile": "indireto_multiplo"} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-11-D1", "gold": "conta_pagamento_confirmacao", "pred": "sem_correspondencia", "confidence": 0.8735, "class": "abstencao_indevida", "profile": "indireto_multiplo"} +{"id": "g0132-vas_contratacao-indireto_multiplo-00-D1", "gold": "vas_contratacao", "pred": "beneficios_consulta", "confidence": 0.8732, "class": "taxonomia_par_dificil", "profile": "indireto_multiplo"} +{"id": "g0259-portabilidade-curto_neutro-04-D1", "gold": "portabilidade", "pred": "sem_correspondencia", "confidence": 0.8711, "class": "abstencao_indevida", "profile": "curto_neutro"} +{"id": "g0064-recarga_saldo-informal_abreviado-00-D1", "gold": "recarga_saldo", "pred": "sem_correspondencia", "confidence": 0.871, "class": "abstencao_indevida", "profile": "informal_abreviado"} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "pred": "recarga_realizar", "confidence": 0.8695, "class": "intencao_fora_das_opcoes", "profile": "indireto_multiplo"} +{"id": "g0069-recarga_saldo-indireto_multiplo-03-D1", "gold": "recarga_saldo", "pred": "sem_correspondencia", "confidence": 0.8687, "class": "abstencao_indevida", "profile": "indireto_multiplo"} +{"id": "g0069-recarga_saldo-indireto_multiplo-07-D1", "gold": "recarga_saldo", "pred": "vas_cancelamento", "confidence": 0.8663, "class": "ambiguidade", "profile": "indireto_multiplo"} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "pred": "internet_pacote_adicional", "confidence": 0.8662, "class": "intencao_fora_das_opcoes", "profile": "regionalismo"} +{"id": "g0042-negociacao_divida-curto_neutro-09-D1", "gold": "negociacao_divida", "pred": "sem_correspondencia", "confidence": 0.866, "class": "abstencao_indevida", "profile": "curto_neutro"} +{"id": "g0058-recarga_realizar-erros_digitacao-02-D1", "gold": "recarga_realizar", "pred": "sem_correspondencia", "confidence": 0.8633, "class": "abstencao_indevida", "profile": "erros_digitacao"} diff --git a/reports/test/errors-high-impact-laya-cpu.jsonl b/reports/test/errors-high-impact-laya-cpu.jsonl new file mode 100644 index 0000000..6a85255 --- /dev/null +++ b/reports/test/errors-high-impact-laya-cpu.jsonl @@ -0,0 +1,24 @@ +{"id": "g0013-conta_contestacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "pred": "roaming_cobranca", "confidence": 0.9406, "class": "intencao_fora_das_opcoes", "profile": "indireto_multiplo"} +{"id": "g0123-vas_cancelamento-emocional-06-D1", "gold": "vas_cancelamento", "pred": "conta_contestacao", "confidence": 0.9406, "class": "taxonomia_par_dificil", "profile": "emocional"} +{"id": "g0241-roaming_duvida-regionalismo-04-D1", "gold": "roaming_duvida", "pred": "roaming_cobranca", "confidence": 0.9406, "class": "linguagem", "profile": "regionalismo"} +{"id": "g0259-portabilidade-curto_neutro-00-D1", "gold": "sem_correspondencia", "pred": "troca_numero", "confidence": 0.9406, "class": "intencao_fora_das_opcoes", "profile": "curto_neutro"} +{"id": "g0265-portabilidade-indireto_multiplo-00-D1", "gold": "portabilidade", "pred": "cancelamento_linha", "confidence": 0.9406, "class": "taxonomia_par_dificil", "profile": "indireto_multiplo"} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "pred": "vas_contratacao", "confidence": 0.9406, "class": "fora_de_escopo_aceito", "profile": "erros_digitacao"} +{"id": "g0013-conta_contestacao-indireto_multiplo-03-D1", "gold": "conta_contestacao", "pred": "vas_cancelamento", "confidence": 0.8813, "class": "taxonomia_par_dificil", "profile": "indireto_multiplo"} +{"id": "g0008-conta_contestacao-informal_abreviado-01-D1", "gold": "conta_contestacao", "pred": "roaming_cobranca", "confidence": 0.8715, "class": "taxonomia_par_dificil", "profile": "informal_abreviado"} +{"id": "g0010-conta_contestacao-regionalismo-03-D1", "gold": "conta_contestacao", "pred": "conta_debito_automatico_digital", "confidence": 0.8715, "class": "linguagem", "profile": "regionalismo"} +{"id": "g0010-conta_contestacao-regionalismo-09-D1", "gold": "conta_contestacao", "pred": "roaming_cobranca", "confidence": 0.8715, "class": "taxonomia_par_dificil", "profile": "regionalismo"} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "pred": "beneficios_consulta", "confidence": 0.8715, "class": "intencao_fora_das_opcoes", "profile": "erros_digitacao"} +{"id": "g0117-internet_problema_conexao-longo_contexto-09-D1", "gold": "sem_correspondencia", "pred": "internet_consumo", "confidence": 0.8715, "class": "intencao_fora_das_opcoes", "profile": "longo_contexto"} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "pred": "recarga_realizar", "confidence": 0.8715, "class": "intencao_fora_das_opcoes", "profile": "indireto_multiplo"} +{"id": "g0194-parceiros_ofertas-longo_contexto-00-D1", "gold": "parceiros_ofertas", "pred": "beneficios_consulta", "confidence": 0.8715, "class": "taxonomia_par_dificil", "profile": "longo_contexto"} +{"id": "g0194-parceiros_ofertas-longo_contexto-10-D1", "gold": "parceiros_ofertas", "pred": "beneficios_consulta", "confidence": 0.8715, "class": "taxonomia_par_dificil", "profile": "longo_contexto"} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "pred": "parceiros_ofertas", "confidence": 0.8715, "class": "ambiguidade", "profile": "indireto_multiplo"} +{"id": "g0245-roaming_cobranca-curto_neutro-03-D1", "gold": "roaming_cobranca", "pred": "roaming_duvida", "confidence": 0.8715, "class": "desempenho_do_modelo", "profile": "curto_neutro"} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-10-D1", "gold": "cadastro_atualizacao", "pred": "troca_numero", "confidence": 0.8715, "class": "linguagem", "profile": "erros_digitacao"} +{"id": "g0265-portabilidade-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "pred": "troca_numero", "confidence": 0.8715, "class": "intencao_fora_das_opcoes", "profile": "indireto_multiplo"} +{"id": "g0265-portabilidade-indireto_multiplo-11-D1", "gold": "portabilidade", "pred": "troca_numero", "confidence": 0.8715, "class": "desempenho_do_modelo", "profile": "indireto_multiplo"} +{"id": "g0271-cancelamento_linha-longo_contexto-08-D1", "gold": "cancelamento_linha", "pred": "vas_cancelamento", "confidence": 0.8715, "class": "taxonomia_par_dificil", "profile": "longo_contexto"} +{"id": "g0285-reclamacao_atendimento-longo_contexto-06-D1", "gold": "reclamacao_atendimento", "pred": "cancelamento_linha", "confidence": 0.8715, "class": "ambiguidade", "profile": "longo_contexto"} +{"id": "g0285-reclamacao_atendimento-longo_contexto-11-D1", "gold": "reclamacao_atendimento", "pred": "plano_consulta", "confidence": 0.8715, "class": "ambiguidade", "profile": "longo_contexto"} +{"id": "g0289-atendimento_humano-erros_digitacao-11-D1", "gold": "sem_correspondencia", "pred": "reclamacao_atendimento", "confidence": 0.8715, "class": "intencao_fora_das_opcoes", "profile": "erros_digitacao"} diff --git a/reports/test/errors-high-impact-laya-cuda.jsonl b/reports/test/errors-high-impact-laya-cuda.jsonl new file mode 100644 index 0000000..a236892 --- /dev/null +++ b/reports/test/errors-high-impact-laya-cuda.jsonl @@ -0,0 +1,24 @@ +{"id": "g0013-conta_contestacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "pred": "roaming_cobranca", "confidence": 0.9406, "class": "intencao_fora_das_opcoes", "profile": "indireto_multiplo"} +{"id": "g0123-vas_cancelamento-emocional-06-D1", "gold": "vas_cancelamento", "pred": "conta_contestacao", "confidence": 0.9406, "class": "taxonomia_par_dificil", "profile": "emocional"} +{"id": "g0241-roaming_duvida-regionalismo-04-D1", "gold": "roaming_duvida", "pred": "roaming_cobranca", "confidence": 0.9406, "class": "linguagem", "profile": "regionalismo"} +{"id": "g0259-portabilidade-curto_neutro-00-D1", "gold": "sem_correspondencia", "pred": "troca_numero", "confidence": 0.9406, "class": "intencao_fora_das_opcoes", "profile": "curto_neutro"} +{"id": "g0265-portabilidade-indireto_multiplo-00-D1", "gold": "portabilidade", "pred": "cancelamento_linha", "confidence": 0.9406, "class": "taxonomia_par_dificil", "profile": "indireto_multiplo"} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "pred": "vas_contratacao", "confidence": 0.9406, "class": "fora_de_escopo_aceito", "profile": "erros_digitacao"} +{"id": "g0013-conta_contestacao-indireto_multiplo-03-D1", "gold": "conta_contestacao", "pred": "vas_cancelamento", "confidence": 0.8728, "class": "taxonomia_par_dificil", "profile": "indireto_multiplo"} +{"id": "g0008-conta_contestacao-informal_abreviado-01-D1", "gold": "conta_contestacao", "pred": "roaming_cobranca", "confidence": 0.8715, "class": "taxonomia_par_dificil", "profile": "informal_abreviado"} +{"id": "g0010-conta_contestacao-regionalismo-03-D1", "gold": "conta_contestacao", "pred": "conta_debito_automatico_digital", "confidence": 0.8715, "class": "linguagem", "profile": "regionalismo"} +{"id": "g0010-conta_contestacao-regionalismo-09-D1", "gold": "conta_contestacao", "pred": "roaming_cobranca", "confidence": 0.8715, "class": "taxonomia_par_dificil", "profile": "regionalismo"} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "pred": "beneficios_consulta", "confidence": 0.8715, "class": "intencao_fora_das_opcoes", "profile": "erros_digitacao"} +{"id": "g0117-internet_problema_conexao-longo_contexto-09-D1", "gold": "sem_correspondencia", "pred": "internet_consumo", "confidence": 0.8715, "class": "intencao_fora_das_opcoes", "profile": "longo_contexto"} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "pred": "recarga_realizar", "confidence": 0.8715, "class": "intencao_fora_das_opcoes", "profile": "indireto_multiplo"} +{"id": "g0194-parceiros_ofertas-longo_contexto-00-D1", "gold": "parceiros_ofertas", "pred": "beneficios_consulta", "confidence": 0.8715, "class": "taxonomia_par_dificil", "profile": "longo_contexto"} +{"id": "g0194-parceiros_ofertas-longo_contexto-10-D1", "gold": "parceiros_ofertas", "pred": "beneficios_consulta", "confidence": 0.8715, "class": "taxonomia_par_dificil", "profile": "longo_contexto"} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "pred": "parceiros_ofertas", "confidence": 0.8715, "class": "ambiguidade", "profile": "indireto_multiplo"} +{"id": "g0245-roaming_cobranca-curto_neutro-03-D1", "gold": "roaming_cobranca", "pred": "roaming_duvida", "confidence": 0.8715, "class": "desempenho_do_modelo", "profile": "curto_neutro"} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-10-D1", "gold": "cadastro_atualizacao", "pred": "troca_numero", "confidence": 0.8715, "class": "linguagem", "profile": "erros_digitacao"} +{"id": "g0265-portabilidade-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "pred": "troca_numero", "confidence": 0.8715, "class": "intencao_fora_das_opcoes", "profile": "indireto_multiplo"} +{"id": "g0265-portabilidade-indireto_multiplo-11-D1", "gold": "portabilidade", "pred": "troca_numero", "confidence": 0.8715, "class": "desempenho_do_modelo", "profile": "indireto_multiplo"} +{"id": "g0271-cancelamento_linha-longo_contexto-08-D1", "gold": "cancelamento_linha", "pred": "vas_cancelamento", "confidence": 0.8715, "class": "taxonomia_par_dificil", "profile": "longo_contexto"} +{"id": "g0285-reclamacao_atendimento-longo_contexto-06-D1", "gold": "reclamacao_atendimento", "pred": "cancelamento_linha", "confidence": 0.8715, "class": "ambiguidade", "profile": "longo_contexto"} +{"id": "g0285-reclamacao_atendimento-longo_contexto-11-D1", "gold": "reclamacao_atendimento", "pred": "plano_consulta", "confidence": 0.8715, "class": "ambiguidade", "profile": "longo_contexto"} +{"id": "g0289-atendimento_humano-erros_digitacao-11-D1", "gold": "sem_correspondencia", "pred": "reclamacao_atendimento", "confidence": 0.8715, "class": "intencao_fora_das_opcoes", "profile": "erros_digitacao"} diff --git a/reports/test/errors-high-impact-rizzo_flow-cuda.jsonl b/reports/test/errors-high-impact-rizzo_flow-cuda.jsonl new file mode 100644 index 0000000..bc94e80 --- /dev/null +++ b/reports/test/errors-high-impact-rizzo_flow-cuda.jsonl @@ -0,0 +1,27 @@ +{"id": "g0293-atendimento_humano-indireto_multiplo-06-D1", "gold": "atendimento_humano", "pred": "internet_consumo", "confidence": 0.9813, "class": "ambiguidade", "profile": "indireto_multiplo"} +{"id": "g0142-beneficios_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "pred": "plano_consulta", "confidence": 0.9798, "class": "intencao_fora_das_opcoes", "profile": "erros_digitacao"} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "pred": "reclamacao_atendimento", "confidence": 0.979, "class": "intencao_fora_das_opcoes", "profile": "indireto_multiplo"} +{"id": "g0289-atendimento_humano-erros_digitacao-11-D1", "gold": "sem_correspondencia", "pred": "reclamacao_atendimento", "confidence": 0.9787, "class": "intencao_fora_das_opcoes", "profile": "erros_digitacao"} +{"id": "g0162-fidelidade_resgate-informal_abreviado-11-D1", "gold": "sem_correspondencia", "pred": "fidelidade_pontos", "confidence": 0.9783, "class": "intencao_fora_das_opcoes", "profile": "informal_abreviado"} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-07-D1", "gold": "sem_correspondencia", "pred": "suporte_chip_esim", "confidence": 0.9727, "class": "intencao_fora_das_opcoes", "profile": "indireto_multiplo"} +{"id": "g0141-beneficios_consulta-informal_abreviado-02-D1", "gold": "sem_correspondencia", "pred": "plano_consulta", "confidence": 0.9724, "class": "intencao_fora_das_opcoes", "profile": "informal_abreviado"} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "pred": "reclamacao_atendimento", "confidence": 0.9701, "class": "fora_de_escopo_aceito", "profile": "longo_contexto"} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "pred": "roaming_duvida", "confidence": 0.9668, "class": "intencao_fora_das_opcoes", "profile": "regionalismo"} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "pred": "beneficios_consulta", "confidence": 0.9581, "class": "intencao_fora_das_opcoes", "profile": "erros_digitacao"} +{"id": "g0269-cancelamento_linha-regionalismo-08-D1", "gold": "sem_correspondencia", "pred": "vas_cancelamento", "confidence": 0.9576, "class": "intencao_fora_das_opcoes", "profile": "regionalismo"} +{"id": "g0278-troca_numero-longo_contexto-02-D1", "gold": "sem_correspondencia", "pred": "portabilidade", "confidence": 0.9574, "class": "intencao_fora_das_opcoes", "profile": "longo_contexto"} +{"id": "g0125-vas_cancelamento-indireto_multiplo-00-D1", "gold": "vas_cancelamento", "pred": "conta_contestacao", "confidence": 0.9568, "class": "taxonomia_par_dificil", "profile": "indireto_multiplo"} +{"id": "g0142-beneficios_consulta-erros_digitacao-07-D1", "gold": "beneficios_consulta", "pred": "plano_consulta", "confidence": 0.9566, "class": "taxonomia_par_dificil", "profile": "erros_digitacao"} +{"id": "g0173-bonus_nao_recebido-longo_contexto-06-D1", "gold": "sem_correspondencia", "pred": "recarga_nao_creditada", "confidence": 0.9507, "class": "intencao_fora_das_opcoes", "profile": "longo_contexto"} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "pred": "cancelamento_linha", "confidence": 0.9464, "class": "fora_de_escopo_aceito", "profile": "curto_neutro"} +{"id": "g0119-vas_cancelamento-curto_neutro-07-D1", "gold": "sem_correspondencia", "pred": "cancelamento_linha", "confidence": 0.9448, "class": "intencao_fora_das_opcoes", "profile": "curto_neutro"} +{"id": "g0311-oos_outra_empresa-emocional-8-04-D1", "gold": "sem_correspondencia", "pred": "marketplace_pedido", "confidence": 0.9427, "class": "fora_de_escopo_aceito", "profile": "emocional"} +{"id": "g0220-seguranca_perda_roubo-regionalismo-00-D1", "gold": "sem_correspondencia", "pred": "seguranca_fraude", "confidence": 0.9398, "class": "intencao_fora_das_opcoes", "profile": "regionalismo"} +{"id": "g0051-negociacao_religacao-erros_digitacao-01-D1", "gold": "sem_correspondencia", "pred": "negociacao_divida", "confidence": 0.9391, "class": "intencao_fora_das_opcoes", "profile": "erros_digitacao"} +{"id": "g0074-recarga_nao_creditada-emocional-03-D1", "gold": "sem_correspondencia", "pred": "bonus_nao_recebido", "confidence": 0.9377, "class": "intencao_fora_das_opcoes", "profile": "emocional"} +{"id": "g0019-conta_explicacao-longo_contexto-01-D1", "gold": "sem_correspondencia", "pred": "conta_contestacao", "confidence": 0.9358, "class": "intencao_fora_das_opcoes", "profile": "longo_contexto"} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "pred": "suporte_configuracao", "confidence": 0.935, "class": "intencao_fora_das_opcoes", "profile": "indireto_multiplo"} +{"id": "g0291-atendimento_humano-emocional-11-D1", "gold": "sem_correspondencia", "pred": "reclamacao_atendimento", "confidence": 0.9348, "class": "intencao_fora_das_opcoes", "profile": "emocional"} +{"id": "g0278-troca_numero-longo_contexto-03-D1", "gold": "sem_correspondencia", "pred": "portabilidade", "confidence": 0.9339, "class": "intencao_fora_das_opcoes", "profile": "longo_contexto"} +{"id": "g0108-internet_consumo-regionalismo-03-D1", "gold": "sem_correspondencia", "pred": "recarga_saldo", "confidence": 0.9313, "class": "intencao_fora_das_opcoes", "profile": "regionalismo"} +{"id": "g0311-oos_outra_empresa-emocional-8-07-D1", "gold": "sem_correspondencia", "pred": "marketplace_pedido", "confidence": 0.9253, "class": "fora_de_escopo_aceito", "profile": "emocional"} diff --git a/reports/test/errors-high-impact-semif-cuda.jsonl b/reports/test/errors-high-impact-semif-cuda.jsonl new file mode 100644 index 0000000..fc2cf89 --- /dev/null +++ b/reports/test/errors-high-impact-semif-cuda.jsonl @@ -0,0 +1,28 @@ +{"id": "g0108-internet_consumo-regionalismo-03-D1", "gold": "sem_correspondencia", "pred": "recarga_saldo", "confidence": 0.9863, "class": "intencao_fora_das_opcoes", "profile": "regionalismo"} +{"id": "g0123-vas_cancelamento-emocional-00-D1", "gold": "sem_correspondencia", "pred": "conta_contestacao", "confidence": 0.9759, "class": "intencao_fora_das_opcoes", "profile": "emocional"} +{"id": "g0236-roaming_pacote-longo_contexto-01-D1", "gold": "sem_correspondencia", "pred": "roaming_duvida", "confidence": 0.9749, "class": "intencao_fora_das_opcoes", "profile": "longo_contexto"} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-03-D1", "gold": "reclamacao_atendimento", "pred": "suporte_sem_sinal", "confidence": 0.9658, "class": "ambiguidade", "profile": "indireto_multiplo"} +{"id": "g0108-internet_consumo-regionalismo-10-D1", "gold": "internet_consumo", "pred": "recarga_saldo", "confidence": 0.9649, "class": "taxonomia_par_dificil", "profile": "regionalismo"} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "pred": "roaming_duvida", "confidence": 0.9645, "class": "intencao_fora_das_opcoes", "profile": "regionalismo"} +{"id": "g0259-portabilidade-curto_neutro-00-D1", "gold": "sem_correspondencia", "pred": "troca_numero", "confidence": 0.9606, "class": "intencao_fora_das_opcoes", "profile": "curto_neutro"} +{"id": "g0069-recarga_saldo-indireto_multiplo-07-D1", "gold": "recarga_saldo", "pred": "vas_cancelamento", "confidence": 0.9594, "class": "ambiguidade", "profile": "indireto_multiplo"} +{"id": "g0125-vas_cancelamento-indireto_multiplo-01-D1", "gold": "vas_cancelamento", "pred": "conta_contestacao", "confidence": 0.9579, "class": "taxonomia_par_dificil", "profile": "indireto_multiplo"} +{"id": "g0316-oos_conversa-emocional-4-04-D1", "gold": "reclamacao_atendimento", "pred": "sem_correspondencia", "confidence": 0.9536, "class": "abstencao_indevida", "profile": "emocional"} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "pred": "beneficios_consulta", "confidence": 0.9528, "class": "intencao_fora_das_opcoes", "profile": "erros_digitacao"} +{"id": "g0245-roaming_cobranca-curto_neutro-06-D1", "gold": "roaming_cobranca", "pred": "conta_contestacao", "confidence": 0.952, "class": "taxonomia_par_dificil", "profile": "curto_neutro"} +{"id": "g0053-negociacao_religacao-emocional-06-D1", "gold": "sem_correspondencia", "pred": "suporte_sem_sinal", "confidence": 0.9504, "class": "intencao_fora_das_opcoes", "profile": "emocional"} +{"id": "g0142-beneficios_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "pred": "plano_consulta", "confidence": 0.9497, "class": "intencao_fora_das_opcoes", "profile": "erros_digitacao"} +{"id": "g0316-oos_conversa-emocional-4-00-D1", "gold": "reclamacao_atendimento", "pred": "sem_correspondencia", "confidence": 0.9433, "class": "abstencao_indevida", "profile": "emocional"} +{"id": "g0081-plano_consulta-emocional-05-D1", "gold": "plano_consulta", "pred": "internet_consumo", "confidence": 0.9433, "class": "taxonomia_par_dificil", "profile": "emocional"} +{"id": "g0190-parceiros_ofertas-informal_abreviado-05-D1", "gold": "parceiros_ofertas", "pred": "vas_contratacao", "confidence": 0.9404, "class": "taxonomia_par_dificil", "profile": "informal_abreviado"} +{"id": "g0186-marketplace_pedido-emocional-07-D1", "gold": "marketplace_pedido", "pred": "sem_correspondencia", "confidence": 0.9349, "class": "abstencao_indevida", "profile": "emocional"} +{"id": "g0249-roaming_cobranca-emocional-08-D1", "gold": "roaming_cobranca", "pred": "conta_contestacao", "confidence": 0.9318, "class": "taxonomia_par_dificil", "profile": "emocional"} +{"id": "g0265-portabilidade-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "pred": "troca_numero", "confidence": 0.9308, "class": "intencao_fora_das_opcoes", "profile": "indireto_multiplo"} +{"id": "g0236-roaming_pacote-longo_contexto-08-D1", "gold": "sem_correspondencia", "pred": "roaming_duvida", "confidence": 0.9305, "class": "intencao_fora_das_opcoes", "profile": "longo_contexto"} +{"id": "g0234-roaming_pacote-regionalismo-11-D1", "gold": "sem_correspondencia", "pred": "roaming_duvida", "confidence": 0.9224, "class": "intencao_fora_das_opcoes", "profile": "regionalismo"} +{"id": "g0250-roaming_cobranca-longo_contexto-07-D1", "gold": "roaming_cobranca", "pred": "conta_contestacao", "confidence": 0.922, "class": "taxonomia_par_dificil", "profile": "longo_contexto"} +{"id": "g0162-fidelidade_resgate-informal_abreviado-11-D1", "gold": "sem_correspondencia", "pred": "fidelidade_pontos", "confidence": 0.918, "class": "intencao_fora_das_opcoes", "profile": "informal_abreviado"} +{"id": "g0123-vas_cancelamento-emocional-02-D1", "gold": "vas_cancelamento", "pred": "conta_contestacao", "confidence": 0.9165, "class": "taxonomia_par_dificil", "profile": "emocional"} +{"id": "g0097-plano_nova_linha-indireto_multiplo-01-D1", "gold": "plano_nova_linha", "pred": "roaming_duvida", "confidence": 0.9165, "class": "ambiguidade", "profile": "indireto_multiplo"} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "pred": "reclamacao_atendimento", "confidence": 0.9162, "class": "fora_de_escopo_aceito", "profile": "longo_contexto"} +{"id": "g0210-suporte_chip_esim-curto_neutro-04-D1", "gold": "suporte_chip_esim", "pred": "suporte_sem_sinal", "confidence": 0.9151, "class": "ambiguidade", "profile": "curto_neutro"} diff --git a/reports/test/predictions-gliner-cpu-r1.jsonl b/reports/test/predictions-gliner-cpu-r1.jsonl new file mode 100644 index 0000000..82c1615 --- /dev/null +++ b/reports/test/predictions-gliner-cpu-r1.jsonl @@ -0,0 +1,1744 @@ +{"id": "g0000-conta_segunda_via-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": true, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.010102132368234418, "conta_pagamento_confirmacao": 0.06592573992045604, "conta_contestacao": 0.10782858019452544, "recarga_realizar": 0.0035049761759745114, "marketplace_compra": 0.023820832449358807, "conta_explicacao": 0.06559044144075973, "conta_debito_automatico_digital": 0.013472589708076849, "sem_correspondencia": 0.7097547077426142}, "confidence": 0.7097547077426142, "input_tokens": 32, "latency_ms": 365.51229200000535} +{"id": "g0000-conta_segunda_via-curto_neutro-01-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.06354826250805387, "conta_debito_automatico_digital": 0.023514395821778764, "conta_vencimento": 0.018396402372667774, "conta_pagamento_confirmacao": 0.07260950899393888, "conta_segunda_via": 0.43229860068289894, "conta_explicacao": 0.06643472899108199, "fidelidade_resgate": 0.022135448047869693, "sem_correspondencia": 0.3010626525817101}, "confidence": 0.43229860068289894, "input_tokens": 36, "latency_ms": 327.88917999999967} +{"id": "g0000-conta_segunda_via-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.007321204566434379, "recarga_nao_creditada": 0.0009676523611711758, "conta_contestacao": 0.019806956328852227, "conta_explicacao": 0.019733247743960933, "conta_vencimento": 0.0018209179513938862, "conta_segunda_via": 0.8645092390808986, "conta_pagamento_confirmacao": 0.012095152793767404, "sem_correspondencia": 0.07374562917352141}, "confidence": 0.8645092390808986, "input_tokens": 31, "latency_ms": 340.42359399995803} +{"id": "g0000-conta_segunda_via-curto_neutro-03-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.14077057154134767, "conta_contestacao": 0.11758493062235312, "conta_segunda_via": 0.20567612656468343, "sem_correspondencia": 0.5359683712716158}, "confidence": 0.5359683712716158, "input_tokens": 32, "latency_ms": 180.31822600005398} +{"id": "g0000-conta_segunda_via-curto_neutro-04-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.09126776946891743, "conta_segunda_via": 0.50245289590807, "conta_debito_automatico_digital": 0.02292497950815653, "conta_explicacao": 0.06377599210172914, "conta_pagamento_confirmacao": 0.07955693976328876, "conta_vencimento": 0.009339084587830549, "roaming_duvida": 0.007796602105816767, "sem_correspondencia": 0.2228857365561909}, "confidence": 0.50245289590807, "input_tokens": 36, "latency_ms": 263.5071519999883} +{"id": "g0000-conta_segunda_via-curto_neutro-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1618028839986073, "suporte_chip_esim": 0.025918186945959123, "conta_explicacao": 0.08493591639368439, "conta_pagamento_confirmacao": 0.08642615913685399, "cancelamento_linha": 0.009069326114093439, "conta_debito_automatico_digital": 0.08234405318187048, "plano_troca": 0.012689215755164986, "portabilidade": 0.018150310523893615, "plano_consulta": 0.06297740932794973, "conta_segunda_via": 0.16666374697046596, "conta_vencimento": 0.008293534428224066, "sem_correspondencia": 0.28072925722323294}, "confidence": 0.28072925722323294, "input_tokens": 37, "latency_ms": 330.15238399997315} +{"id": "g0000-conta_segunda_via-curto_neutro-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11661758845124262, "conta_segunda_via": 0.36209543999887345, "conta_explicacao": 0.13045395716348354, "sem_correspondencia": 0.3908330143864004}, "confidence": 0.3908330143864004, "input_tokens": 29, "latency_ms": 149.74368600002208} +{"id": "g0000-conta_segunda_via-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.013468170823913599, "conta_pagamento_confirmacao": 0.1713229274547882, "conta_debito_automatico_digital": 0.03062065594848583, "conta_contestacao": 0.07085668190670959, "conta_explicacao": 0.06738792968599981, "atendimento_humano": 0.04628312260793791, "bonus_nao_recebido": 0.01192789818812732, "sem_correspondencia": 0.5881326133840378}, "confidence": 0.5881326133840378, "input_tokens": 35, "latency_ms": 226.17754600003082} +{"id": "g0000-conta_segunda_via-curto_neutro-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.11765081271085684, "conta_segunda_via": 0.14556611871021635, "recarga_realizar": 0.0063548198944681335, "conta_vencimento": 0.00873316346574812, "conta_contestacao": 0.10766944138794987, "conta_pagamento_confirmacao": 0.06904663049085116, "conta_explicacao": 0.08185218160247176, "sem_correspondencia": 0.4631268317374378}, "confidence": 0.4631268317374378, "input_tokens": 35, "latency_ms": 228.2536259999688} +{"id": "g0000-conta_segunda_via-curto_neutro-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"vas_contratacao": 0.01551414701277797, "conta_debito_automatico_digital": 0.019155084524876288, "plano_troca": 0.002774074126609289, "conta_vencimento": 0.003741239320627378, "conta_explicacao": 0.03184059168866031, "marketplace_pedido": 0.03231336081598805, "recarga_nao_creditada": 0.0021001307143325753, "conta_segunda_via": 0.42844893271462864, "vas_consulta": 0.15552411517220585, "conta_contestacao": 0.02679609987505046, "suporte_configuracao": 0.007838493914424854, "marketplace_compra": 0.02205649512374811, "portabilidade": 0.006884304138966296, "fidelidade_pontos": 0.007092474751721179, "conta_pagamento_confirmacao": 0.1481150196254038, "sem_correspondencia": 0.08980543647997896}, "confidence": 0.42844893271462864, "input_tokens": 36, "latency_ms": 497.0841140000175} +{"id": "g0000-conta_segunda_via-curto_neutro-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8280825045875169, "recarga_nao_creditada": 0.0013897281651050306, "conta_explicacao": 0.02431919433653092, "conta_vencimento": 0.0026836884295501837, "conta_debito_automatico_digital": 0.0024659622075323645, "conta_pagamento_confirmacao": 0.03553943347594516, "conta_contestacao": 0.012368269305013998, "sem_correspondencia": 0.09315121949280544}, "confidence": 0.8280825045875169, "input_tokens": 31, "latency_ms": 254.68218000003162} +{"id": "g0000-conta_segunda_via-curto_neutro-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.27694062728043634, "conta_contestacao": 0.1073199595618272, "conta_explicacao": 0.15405727004663528, "sem_correspondencia": 0.46168214311110123}, "confidence": 0.46168214311110123, "input_tokens": 32, "latency_ms": 163.76581700001225} +{"id": "g0001-conta_segunda_via-informal_abreviado-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8206723399514034, "fidelidade_pontos": 0.008976897670835156, "conta_vencimento": 0.0021870279315047447, "conta_debito_automatico_digital": 0.004039688655676978, "suporte_configuracao": 0.00721860415233768, "plano_consulta": 0.007543498876310363, "desconto_retencao": 0.0023537950010855927, "conta_explicacao": 0.018127274686906957, "conta_contestacao": 0.0164844102373408, "portabilidade": 0.005914469691374229, "conta_pagamento_confirmacao": 0.024688642534850033, "sem_correspondencia": 0.08179335061037402}, "confidence": 0.8206723399514034, "input_tokens": 50, "latency_ms": 334.0175299999828} +{"id": "g0001-conta_segunda_via-informal_abreviado-01-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.06871721119691855, "conta_segunda_via": 0.43111321149393034, "conta_vencimento": 0.005488235946095491, "conta_debito_automatico_digital": 0.04519459213747115, "conta_pagamento_confirmacao": 0.07641812381904427, "conta_explicacao": 0.09431537201216521, "suporte_configuracao": 0.029966283464014275, "sem_correspondencia": 0.24878696993036067}, "confidence": 0.43111321149393034, "input_tokens": 49, "latency_ms": 240.2239619999591} +{"id": "g0001-conta_segunda_via-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.15555259831658952, "bonus_nao_recebido": 0.046787258978358844, "conta_vencimento": 0.007805365261334189, "conta_debito_automatico_digital": 0.04138509249644966, "conta_explicacao": 0.12608295878713047, "internet_consumo": 0.10977854008435754, "conta_contestacao": 0.08177278320317838, "sem_correspondencia": 0.43083540287260136}, "confidence": 0.43083540287260136, "input_tokens": 48, "latency_ms": 243.150662000005} +{"id": "g0001-conta_segunda_via-informal_abreviado-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 0.013688108269583148, "conta_segunda_via": 0.9095049115120756, "conta_vencimento": 0.017938591955436838, "conta_debito_automatico_digital": 0.0016365397402168494, "conta_contestacao": 0.009753525483067097, "conta_explicacao": 0.012438863804020674, "plano_troca": 0.0022607930528346703, "sem_correspondencia": 0.03277866618276511}, "confidence": 0.9095049115120756, "input_tokens": 49, "latency_ms": 243.83629100003645} +{"id": "g0001-conta_segunda_via-informal_abreviado-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.395200263932335, "conta_contestacao": 0.08364586142609541, "conta_debito_automatico_digital": 0.016721659492624014, "conta_pagamento_confirmacao": 0.0572540323597364, "bonus_nao_recebido": 0.024459180214480486, "conta_explicacao": 0.09771191618815454, "conta_vencimento": 0.00930782177914764, "sem_correspondencia": 0.3156992646074265}, "confidence": 0.395200263932335, "input_tokens": 50, "latency_ms": 245.8589469999879} +{"id": "g0001-conta_segunda_via-informal_abreviado-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.05994319756666093, "conta_debito_automatico_digital": 0.017908570812647913, "conta_pagamento_confirmacao": 0.0589062146108345, "conta_contestacao": 0.0556916654229048, "fidelidade_pontos": 0.01739520719669442, "conta_vencimento": 0.007762365302790505, "conta_segunda_via": 0.47007863465953514, "sem_correspondencia": 0.31231414442793176}, "confidence": 0.47007863465953514, "input_tokens": 46, "latency_ms": 225.95392200003062} +{"id": "g0001-conta_segunda_via-informal_abreviado-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_nova_linha": 0.0036811086106367467, "conta_vencimento": 0.0009592210466367535, "conta_pagamento_confirmacao": 0.014877286829708484, "conta_debito_automatico_digital": 0.004769094782880615, "conta_segunda_via": 0.9065087492506084, "conta_contestacao": 0.009191536400229657, "conta_explicacao": 0.012315902002205479, "sem_correspondencia": 0.04769710107709389}, "confidence": 0.9065087492506084, "input_tokens": 50, "latency_ms": 255.24585599998773} +{"id": "g0001-conta_segunda_via-informal_abreviado-07-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.45641812682151794, "conta_contestacao": 0.12689633667469025, "conta_explicacao": 0.1080380529165268, "sem_correspondencia": 0.308647483587265}, "confidence": 0.45641812682151794, "input_tokens": 53, "latency_ms": 153.8625229999866} +{"id": "g0001-conta_segunda_via-informal_abreviado-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"fidelidade_pontos": 0.03478096973385661, "conta_contestacao": 0.04051066766738881, "conta_explicacao": 0.04621111089473253, "internet_pacote_adicional": 0.08078354259245958, "conta_debito_automatico_digital": 0.013702579533357283, "conta_vencimento": 0.002362900765512142, "conta_pagamento_confirmacao": 0.05614033624399053, "atendimento_humano": 0.022594054437152292, "troca_numero": 0.0015259075049215403, "conta_segunda_via": 0.5870982704467084, "seguranca_fraude": 0.024597249302385486, "sem_correspondencia": 0.08969241087753488}, "confidence": 0.5870982704467084, "input_tokens": 48, "latency_ms": 305.8205510000107} +{"id": "g0001-conta_segunda_via-informal_abreviado-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8965167481600881, "conta_explicacao": 0.02525673474565376, "conta_contestacao": 0.030211465551414653, "sem_correspondencia": 0.04801505154284351}, "confidence": 0.8965167481600881, "input_tokens": 50, "latency_ms": 155.1935530000037} +{"id": "g0001-conta_segunda_via-informal_abreviado-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"seguranca_fraude": 0.19129602179031024, "conta_vencimento": 0.002832404041024113, "conta_explicacao": 0.07817701818813319, "conta_debito_automatico_digital": 0.031202693696445485, "troca_numero": 0.003067000234150555, "conta_pagamento_confirmacao": 0.03531561339608987, "recarga_realizar": 0.0036816624093052807, "conta_contestacao": 0.06525694431506014, "marketplace_pedido": 0.06022214380988201, "internet_problema_conexao": 0.03105472144384217, "conta_segunda_via": 0.38953455402868525, "sem_correspondencia": 0.10835922264707168}, "confidence": 0.38953455402868525, "input_tokens": 49, "latency_ms": 312.8393650000021} +{"id": "g0001-conta_segunda_via-informal_abreviado-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8942748271255876, "conta_contestacao": 0.02021870246471708, "conta_explicacao": 0.02283897089235318, "sem_correspondencia": 0.06266749951734212}, "confidence": 0.8942748271255876, "input_tokens": 50, "latency_ms": 163.3674029999952} +{"id": "g0002-conta_segunda_via-erros_digitacao-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.3044800500038273, "conta_vencimento": 0.02751847206173335, "conta_debito_automatico_digital": 0.02782831936105757, "conta_contestacao": 0.0762413750098825, "conta_pagamento_confirmacao": 0.08642866575159255, "conta_explicacao": 0.12030480213860723, "roaming_duvida": 0.01718629732784644, "sem_correspondencia": 0.3400120183454531}, "confidence": 0.3400120183454531, "input_tokens": 35, "latency_ms": 222.75821499999893} +{"id": "g0002-conta_segunda_via-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.16065329014038127, "atendimento_humano": 0.06233548629404071, "recarga_nao_creditada": 0.030782130904828554, "portabilidade": 0.021071754003469757, "conta_contestacao": 0.12827552616083016, "plano_consulta": 0.045386708427468156, "desconto_retencao": 0.024943675381249274, "cancelamento_linha": 0.008059535956763925, "conta_pagamento_confirmacao": 0.09802998419795214, "conta_vencimento": 0.010539748509605443, "conta_explicacao": 0.0539466877664125, "sem_correspondencia": 0.3559754722569981}, "confidence": 0.3559754722569981, "input_tokens": 39, "latency_ms": 285.43086899998116} +{"id": "g0002-conta_segunda_via-erros_digitacao-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"roaming_duvida": 0.004939831117892737, "conta_vencimento": 0.006400900293188243, "conta_pagamento_confirmacao": 0.0354208256772565, "conta_segunda_via": 0.797768932185971, "conta_contestacao": 0.024209213765931797, "internet_problema_conexao": 0.007056488555406384, "vas_contratacao": 0.00688518433178624, "cancelamento_linha": 0.001088179355049484, "conta_debito_automatico_digital": 0.0033366171974682545, "fidelidade_resgate": 0.0064879305296494955, "conta_explicacao": 0.032991478066100706, "sem_correspondencia": 0.07341441892429912}, "confidence": 0.797768932185971, "input_tokens": 41, "latency_ms": 302.839878000043} +{"id": "g0002-conta_segunda_via-erros_digitacao-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.09206827622758834, "fidelidade_pontos": 0.03462075401771867, "internet_consumo": 0.04800157565621688, "conta_pagamento_confirmacao": 0.14262592626472556, "conta_contestacao": 0.04062438336405457, "conta_vencimento": 0.005005822924363626, "plano_nova_linha": 0.009528617263671275, "conta_explicacao": 0.051466579881187295, "internet_pacote_adicional": 0.07931659278324116, "reclamacao_atendimento": 0.03346644675514606, "conta_segunda_via": 0.2938927973865904, "sem_correspondencia": 0.16938222747549617}, "confidence": 0.2938927973865904, "input_tokens": 34, "latency_ms": 288.1939270000089} +{"id": "g0002-conta_segunda_via-erros_digitacao-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.19476137474890426, "conta_segunda_via": 0.15814993804246372, "conta_explicacao": 0.14602952760369994, "sem_correspondencia": 0.5010591596049321}, "confidence": 0.5010591596049321, "input_tokens": 31, "latency_ms": 138.7050939999881} +{"id": "g0002-conta_segunda_via-erros_digitacao-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11457279386682546, "conta_segunda_via": 0.20201340603748524, "conta_explicacao": 0.11939355764427438, "sem_correspondencia": 0.5640202424514149}, "confidence": 0.5640202424514149, "input_tokens": 31, "latency_ms": 135.96173100000897} +{"id": "g0002-conta_segunda_via-erros_digitacao-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.1515747354692261, "bonus_nao_recebido": 0.09957648881796405, "atendimento_humano": 0.0651862353472084, "internet_problema_conexao": 0.053873121801076555, "conta_pagamento_confirmacao": 0.04799818666291644, "conta_vencimento": 0.005079251368730003, "roaming_duvida": 0.01491096421284565, "conta_segunda_via": 0.2170047314452516, "conta_explicacao": 0.05047841399449462, "portabilidade": 0.009833768272898082, "conta_contestacao": 0.04649893995893875, "sem_correspondencia": 0.23798516264844977}, "confidence": 0.23798516264844977, "input_tokens": 40, "latency_ms": 303.828459999977} +{"id": "g0002-conta_segunda_via-erros_digitacao-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.023646581015074792, "parceiros_ofertas": 0.05515116242580334, "internet_pacote_adicional": 0.18770385561896666, "marketplace_pedido": 0.05962588410390425, "conta_contestacao": 0.14428887710362304, "conta_vencimento": 0.014051856867851566, "seguranca_perda_roubo": 0.03629686544819597, "conta_explicacao": 0.09711383657374671, "recarga_saldo": 0.008740766571488763, "negociacao_divida": 0.012995862837107502, "conta_debito_automatico_digital": 0.0465641898018012, "marketplace_compra": 0.07614832825764878, "negociacao_religacao": 0.009767191111617874, "roaming_duvida": 0.008575866602723924, "conta_pagamento_confirmacao": 0.05331920256271278, "sem_correspondencia": 0.16600967309773285}, "confidence": 0.18770385561896666, "input_tokens": 39, "latency_ms": 453.42171999999437} +{"id": "g0002-conta_segunda_via-erros_digitacao-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.10087447757277027, "conta_contestacao": 0.11321001570165064, "conta_segunda_via": 0.571826960335555, "sem_correspondencia": 0.21408854639002403}, "confidence": 0.571826960335555, "input_tokens": 47, "latency_ms": 145.61985200003846} +{"id": "g0002-conta_segunda_via-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.030240486064265198, "conta_contestacao": 0.14373252090263688, "conta_explicacao": 0.12753546499254204, "sem_correspondencia": 0.6984915280405559}, "confidence": 0.6984915280405559, "input_tokens": 37, "latency_ms": 138.09703299995135} +{"id": "g0002-conta_segunda_via-erros_digitacao-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.11408161892555592, "conta_segunda_via": 0.16607462627594982, "conta_vencimento": 0.011248405604783329, "conta_pagamento_confirmacao": 0.21758958200168751, "conta_contestacao": 0.05982326244128855, "conta_explicacao": 0.06662665611571274, "plano_consulta": 0.03297096268793304, "sem_correspondencia": 0.33158488594708907}, "confidence": 0.33158488594708907, "input_tokens": 36, "latency_ms": 212.50865300004307} +{"id": "g0002-conta_segunda_via-erros_digitacao-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.2273807691587565, "conta_vencimento": 0.007256213629664582, "conta_explicacao": 0.06939569167342552, "conta_segunda_via": 0.24031259298557484, "conta_contestacao": 0.05775034098141149, "conta_debito_automatico_digital": 0.014925204328635366, "conta_pagamento_confirmacao": 0.05596587103579842, "sem_correspondencia": 0.32701331620673324}, "confidence": 0.32701331620673324, "input_tokens": 42, "latency_ms": 221.03082500001392} +{"id": "g0008-conta_contestacao-informal_abreviado-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.27149861646445667, "plano_consulta": 0.056371479386516224, "conta_explicacao": 0.14193604675030638, "sem_correspondencia": 0.5301938573987207}, "confidence": 0.5301938573987207, "input_tokens": 45, "latency_ms": 146.1820750000129} +{"id": "g0008-conta_contestacao-informal_abreviado-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.037058489812407946, "conta_vencimento": 0.012533277112242103, "conta_segunda_via": 0.03683329600002387, "roaming_cobranca": 0.008685115327329945, "conta_explicacao": 0.10096772635716007, "conta_debito_automatico_digital": 0.043071559483858685, "conta_contestacao": 0.5075456215981496, "sem_correspondencia": 0.2533049143088277}, "confidence": 0.5075456215981496, "input_tokens": 42, "latency_ms": 204.27289700000983} +{"id": "g0008-conta_contestacao-informal_abreviado-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.15811147193332178, "roaming_cobranca": 0.007160223269207429, "conta_contestacao": 0.0982134813924916, "vas_cancelamento": 0.028876161928899934, "conta_explicacao": 0.2180284018505056, "conta_vencimento": 0.02155512253007694, "conta_debito_automatico_digital": 0.03772082647165499, "sem_correspondencia": 0.4303343106238417}, "confidence": 0.4303343106238417, "input_tokens": 48, "latency_ms": 211.79461299999502} +{"id": "g0008-conta_contestacao-informal_abreviado-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.15479784715776368, "vas_cancelamento": 0.02582661043382196, "fidelidade_pontos": 0.0222138385696912, "reclamacao_atendimento": 0.07535246502328322, "conta_vencimento": 0.011282037742530575, "internet_problema_conexao": 0.019759214830832025, "marketplace_compra": 0.06893953382158428, "conta_segunda_via": 0.038883587999650616, "roaming_cobranca": 0.005615895511866303, "vas_consulta": 0.11373227080739366, "portabilidade": 0.016198824276978416, "parceiros_ofertas": 0.038243761898895216, "conta_pagamento_confirmacao": 0.07050047526115834, "conta_debito_automatico_digital": 0.03075958056169641, "conta_explicacao": 0.12380000260109099, "sem_correspondencia": 0.1840940535017631}, "confidence": 0.1840940535017631, "input_tokens": 46, "latency_ms": 502.86916300001394} +{"id": "g0008-conta_contestacao-informal_abreviado-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.06971310431357211, "vas_cancelamento": 0.020127822442228667, "conta_segunda_via": 0.04999297203070036, "atendimento_humano": 0.08488282828087815, "conta_vencimento": 0.010440551087583098, "conta_pagamento_confirmacao": 0.10066253869786525, "conta_debito_automatico_digital": 0.028228657592242783, "conta_explicacao": 0.10488093798486818, "conta_contestacao": 0.16581331749287834, "roaming_cobranca": 0.007165954510178186, "marketplace_pedido": 0.02689651620831412, "sem_correspondencia": 0.33119479935869073}, "confidence": 0.33119479935869073, "input_tokens": 39, "latency_ms": 329.8285310000324} +{"id": "g0008-conta_contestacao-informal_abreviado-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05293769616180474, "roaming_cobranca": 0.010468015895717527, "conta_contestacao": 0.30999256508393025, "sem_correspondencia": 0.6266017228585474}, "confidence": 0.6266017228585474, "input_tokens": 48, "latency_ms": 165.3184560000227} +{"id": "g0008-conta_contestacao-informal_abreviado-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.016062151176923247, "roaming_cobranca": 0.008277493290042232, "conta_segunda_via": 0.06077354598419748, "vas_cancelamento": 0.03708788272950392, "conta_contestacao": 0.16749535017427444, "conta_debito_automatico_digital": 0.05166856050330645, "conta_explicacao": 0.15382261130167083, "sem_correspondencia": 0.5048124048400814}, "confidence": 0.5048124048400814, "input_tokens": 37, "latency_ms": 204.30114999999205} +{"id": "g0008-conta_contestacao-informal_abreviado-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_debito_automatico_digital": 0.06318070504900641, "recarga_saldo": 0.005146191871196166, "conta_contestacao": 0.1393996589751173, "atendimento_humano": 0.0406455020662372, "internet_pacote_adicional": 0.167459382235167, "roaming_cobranca": 0.0031504542783851817, "seguranca_fraude": 0.07669954621576297, "marketplace_pedido": 0.0383206152583597, "cadastro_atualizacao": 0.038565512137076055, "conta_vencimento": 0.008247612710558253, "conta_explicacao": 0.09406561419385674, "conta_pagamento_confirmacao": 0.10812736431141277, "conta_segunda_via": 0.03341306270899548, "vas_cancelamento": 0.00920021422032135, "desconto_retencao": 0.017497919050924925, "sem_correspondencia": 0.15688064471762247}, "confidence": 0.167459382235167, "input_tokens": 42, "latency_ms": 446.25001699995437} +{"id": "g0008-conta_contestacao-informal_abreviado-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.014658481002508697, "conta_contestacao": 0.410986244348754, "vas_cancelamento": 0.04597955154294658, "sem_correspondencia": 0.5283757231057907}, "confidence": 0.5283757231057907, "input_tokens": 42, "latency_ms": 139.7439109999823} +{"id": "g0008-conta_contestacao-informal_abreviado-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.3625233532166298, "vas_cancelamento": 0.02806826169158212, "roaming_cobranca": 0.01318287498996756, "sem_correspondencia": 0.5962255101018206}, "confidence": 0.5962255101018206, "input_tokens": 46, "latency_ms": 134.92057000001978} +{"id": "g0008-conta_contestacao-informal_abreviado-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.01644919473219712, "conta_segunda_via": 0.0700407931543148, "conta_debito_automatico_digital": 0.08151818052696246, "conta_explicacao": 0.14192807842715843, "vas_cancelamento": 0.1166642646617941, "conta_contestacao": 0.233236261342069, "roaming_cobranca": 0.007834223300756579, "sem_correspondencia": 0.3323290038547475}, "confidence": 0.3323290038547475, "input_tokens": 39, "latency_ms": 205.91747999998233} +{"id": "g0008-conta_contestacao-informal_abreviado-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.061543529107645184, "conta_contestacao": 0.19653579060248577, "internet_problema_conexao": 0.03053488081870197, "conta_debito_automatico_digital": 0.053700050400704545, "conta_pagamento_confirmacao": 0.14530117804577558, "conta_segunda_via": 0.07299419486349586, "recarga_saldo": 0.005318972200391415, "roaming_cobranca": 0.007448495064807399, "roaming_pacote": 0.004627037782885437, "desconto_retencao": 0.020301228162566468, "cadastro_atualizacao": 0.03722792853257982, "conta_explicacao": 0.08797873396272761, "cancelamento_linha": 0.009385222534586592, "vas_cancelamento": 0.005835156287267087, "conta_vencimento": 0.00972702626619823, "sem_correspondencia": 0.251540575367181}, "confidence": 0.251540575367181, "input_tokens": 42, "latency_ms": 501.91943600003697} +{"id": "g0010-conta_contestacao-regionalismo-00-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"bonus_nao_recebido": 0.045508430849096414, "recarga_realizar": 0.005266847255707538, "beneficios_consulta": 0.06956248950690463, "conta_explicacao": 0.0872539160462405, "conta_debito_automatico_digital": 0.04424902936859708, "conta_contestacao": 0.3673366424529309, "roaming_pacote": 0.004362844068870599, "roaming_cobranca": 0.006120718278088068, "troca_numero": 0.0028704154282753586, "fidelidade_pontos": 0.011275917648692802, "conta_vencimento": 0.009078217957782941, "vas_cancelamento": 0.017693546229582812, "vas_contratacao": 0.010853661567926866, "conta_segunda_via": 0.030647696035002978, "conta_pagamento_confirmacao": 0.10114994220351617, "sem_correspondencia": 0.18676968510278436}, "confidence": 0.3673366424529309, "input_tokens": 58, "latency_ms": 440.78875000002427} +{"id": "g0010-conta_contestacao-regionalismo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0717886041847575, "conta_contestacao": 0.48498641225925654, "roaming_cobranca": 0.009647936910641882, "sem_correspondencia": 0.4335770466453441}, "confidence": 0.48498641225925654, "input_tokens": 56, "latency_ms": 146.74219500000163} +{"id": "g0010-conta_contestacao-regionalismo-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.003800071387362535, "roaming_cobranca": 0.003599678484363618, "conta_vencimento": 0.00429794221268086, "conta_debito_automatico_digital": 0.010488832870955908, "vas_cancelamento": 0.0023037105786024915, "internet_pacote_adicional": 0.1678845068561674, "conta_segunda_via": 0.04421206010009102, "seguranca_perda_roubo": 0.03560756000994459, "conta_pagamento_confirmacao": 0.08329543875064765, "conta_explicacao": 0.0931457168437433, "recarga_saldo": 0.0033579902744371704, "suporte_configuracao": 0.014544130638296019, "beneficios_consulta": 0.043374238621009045, "suporte_sem_sinal": 0.09362365666828966, "conta_contestacao": 0.30343149849121837, "sem_correspondencia": 0.09303296721219033}, "confidence": 0.30343149849121837, "input_tokens": 49, "latency_ms": 448.70541500000627} +{"id": "g0010-conta_contestacao-regionalismo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.1047236627231743, "vas_cancelamento": 0.07792364104421981, "conta_vencimento": 0.01225176646701116, "conta_debito_automatico_digital": 0.27875700748762305, "roaming_cobranca": 0.007117621640400709, "conta_explicacao": 0.10983517827374029, "conta_contestacao": 0.16780193243810124, "sem_correspondencia": 0.24158918992572942}, "confidence": 0.27875700748762305, "input_tokens": 50, "latency_ms": 215.57649100003573} +{"id": "g0010-conta_contestacao-regionalismo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.018593329602925483, "conta_contestacao": 0.37748392739653064, "seguranca_perda_roubo": 0.07264675069744703, "conta_explicacao": 0.08404323307999201, "marketplace_compra": 0.01663679786002416, "roaming_cobranca": 0.004348106604347889, "troca_numero": 0.002495778912637621, "conta_segunda_via": 0.026732949060751805, "conta_pagamento_confirmacao": 0.09022381739988133, "seguranca_fraude": 0.07654829931114357, "bonus_nao_recebido": 0.018008501877390164, "recarga_nao_creditada": 0.005413432508512795, "conta_vencimento": 0.008611928517204128, "conta_debito_automatico_digital": 0.019308814432756345, "plano_consulta": 0.03703514792683851, "sem_correspondencia": 0.1418691848116165}, "confidence": 0.37748392739653064, "input_tokens": 57, "latency_ms": 476.0568140000032} +{"id": "g0010-conta_contestacao-regionalismo-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05075186042857378, "conta_contestacao": 0.26710944969789013, "conta_explicacao": 0.1370720246870514, "conta_vencimento": 0.017210505646310662, "conta_segunda_via": 0.042505390308717035, "roaming_cobranca": 0.008252508815340566, "conta_debito_automatico_digital": 0.041704307620163146, "sem_correspondencia": 0.4353939527959533}, "confidence": 0.4353939527959533, "input_tokens": 51, "latency_ms": 242.13985999995202} +{"id": "g0010-conta_contestacao-regionalismo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.26192827780975214, "vas_cancelamento": 0.024946969691829784, "conta_segunda_via": 0.0493846400697489, "conta_pagamento_confirmacao": 0.11098253204988515, "roaming_cobranca": 0.00553554782686274, "cadastro_atualizacao": 0.06650124922551859, "conta_vencimento": 0.008736447020256357, "conta_contestacao": 0.08709085323094569, "marketplace_compra": 0.01920618585319036, "conta_explicacao": 0.08254260926656261, "atendimento_humano": 0.04282775692380804, "sem_correspondencia": 0.24031693103163967}, "confidence": 0.26192827780975214, "input_tokens": 51, "latency_ms": 334.40287099995203} +{"id": "g0010-conta_contestacao-regionalismo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.014487337914707948, "conta_contestacao": 0.5694061751047818, "vas_cancelamento": 0.06446240361439601, "sem_correspondencia": 0.35164408336611436}, "confidence": 0.5694061751047818, "input_tokens": 53, "latency_ms": 158.46141699995542} +{"id": "g0010-conta_contestacao-regionalismo-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.2117103730068631, "conta_explicacao": 0.1870177786457373, "roaming_cobranca": 0.007982431702773936, "conta_segunda_via": 0.0460086899919032, "conta_contestacao": 0.21296625774069203, "conta_vencimento": 0.013993954852381035, "vas_cancelamento": 0.030258272916794157, "sem_correspondencia": 0.2900622411428553}, "confidence": 0.2900622411428553, "input_tokens": 53, "latency_ms": 305.43574200004286} +{"id": "g0010-conta_contestacao-regionalismo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.008031617449824549, "vas_cancelamento": 0.02129489696765103, "conta_vencimento": 0.01304322381137767, "conta_explicacao": 0.11263254284570975, "conta_segunda_via": 0.05735629431185955, "conta_contestacao": 0.3144863753845288, "conta_debito_automatico_digital": 0.03551339965448843, "sem_correspondencia": 0.4376416495745602}, "confidence": 0.4376416495745602, "input_tokens": 49, "latency_ms": 256.84692499999073} +{"id": "g0010-conta_contestacao-regionalismo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.21447210852785834, "internet_problema_conexao": 0.029249883469655277, "conta_segunda_via": 0.08398881883130445, "conta_vencimento": 0.008572955951154372, "conta_contestacao": 0.155517688516288, "conta_pagamento_confirmacao": 0.11968841871890573, "plano_consulta": 0.03428013384320366, "fidelidade_resgate": 0.014137845108089497, "vas_cancelamento": 0.017555164859925327, "roaming_cobranca": 0.005503403238153957, "conta_debito_automatico_digital": 0.014116503850457408, "sem_correspondencia": 0.302917075085004}, "confidence": 0.302917075085004, "input_tokens": 55, "latency_ms": 349.93409599996994} +{"id": "g0010-conta_contestacao-regionalismo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.13665109324472108, "roaming_cobranca": 0.0063499337713188485, "internet_consumo": 0.023781705424046333, "conta_segunda_via": 0.056683607580686884, "conta_contestacao": 0.1533038721834184, "conta_vencimento": 0.014029588585896003, "bonus_nao_recebido": 0.020692390884493407, "suporte_sem_sinal": 0.10983055841872592, "conta_explicacao": 0.11164435023598551, "vas_cancelamento": 0.08682553323459762, "conta_debito_automatico_digital": 0.02610485063098273, "sem_correspondencia": 0.25410251580512727}, "confidence": 0.25410251580512727, "input_tokens": 50, "latency_ms": 331.3378480000324} +{"id": "g0013-conta_contestacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 116, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05900416083143179, "roaming_cobranca": 0.007741444678651337, "conta_explicacao": 0.16080718573629746, "sem_correspondencia": 0.7724472087536194}, "confidence": 0.7724472087536194, "input_tokens": 58, "latency_ms": 158.50529000005054} +{"id": "g0013-conta_contestacao-indireto_multiplo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0659663175334429, "roaming_cobranca": 0.023684420397413385, "conta_contestacao": 0.22161977653562356, "sem_correspondencia": 0.6887294855335202}, "confidence": 0.6887294855335202, "input_tokens": 79, "latency_ms": 166.8365680000079} +{"id": "g0013-conta_contestacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.008570580723298292, "roaming_cobranca": 0.005751448204388264, "conta_pagamento_confirmacao": 0.12924499779649778, "negociacao_religacao": 0.011222916629112054, "conta_segunda_via": 0.033683806579364914, "desconto_retencao": 0.04584113497789685, "fidelidade_resgate": 0.036035973494788695, "conta_vencimento": 0.01979674208025275, "vas_cancelamento": 0.0711577384007216, "conta_debito_automatico_digital": 0.048060834295906046, "suporte_configuracao": 0.027910619909151876, "conta_explicacao": 0.1297969070035105, "fidelidade_pontos": 0.1293381598560648, "cancelamento_linha": 0.06548564120781226, "cadastro_atualizacao": 0.029559615930636378, "sem_correspondencia": 0.20854288291059694}, "confidence": 0.20854288291059694, "input_tokens": 58, "latency_ms": 477.25845799999433} +{"id": "g0013-conta_contestacao-indireto_multiplo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.1868857802273727, "roaming_cobranca": 0.008850348470511098, "vas_cancelamento": 0.6624617196490618, "sem_correspondencia": 0.14180215165305446}, "confidence": 0.6624617196490618, "input_tokens": 73, "latency_ms": 160.80082499996706} +{"id": "g0013-conta_contestacao-indireto_multiplo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.16611245220397267, "vas_contratacao": 0.011415729261976619, "internet_consumo": 0.047215815479629344, "roaming_cobranca": 0.005173437746142007, "internet_problema_conexao": 0.0169784482015068, "plano_nova_linha": 0.009289724722025883, "conta_debito_automatico_digital": 0.03842649223795838, "conta_pagamento_confirmacao": 0.1376716192049434, "parceiros_ofertas": 0.05985406766693179, "conta_segunda_via": 0.07872746114102554, "suporte_chip_esim": 0.010613418149624985, "negociacao_divida": 0.015207897822160607, "vas_cancelamento": 0.01975256570695529, "conta_vencimento": 0.009838229013202898, "conta_contestacao": 0.09222161739806117, "sem_correspondencia": 0.28150102404388266}, "confidence": 0.28150102404388266, "input_tokens": 59, "latency_ms": 481.48108100002673} +{"id": "g0013-conta_contestacao-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.09117479900399787, "roaming_cobranca": 0.009322956658189543, "vas_cancelamento": 0.030655922660533574, "conta_vencimento": 0.016456966376739414, "conta_debito_automatico_digital": 0.03864783223193998, "conta_explicacao": 0.20764661261759354, "conta_pagamento_confirmacao": 0.12648380644935242, "sem_correspondencia": 0.47961110400165363}, "confidence": 0.47961110400165363, "input_tokens": 78, "latency_ms": 262.85496700000976} +{"id": "g0013-conta_contestacao-indireto_multiplo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.009350443210986036, "conta_segunda_via": 0.06582868065493391, "conta_contestacao": 0.11509209812338786, "conta_explicacao": 0.10747060124661, "roaming_cobranca": 0.0049242465504600146, "vas_cancelamento": 0.028387116122870575, "conta_debito_automatico_digital": 0.09714998255081018, "sem_correspondencia": 0.5717968315399414}, "confidence": 0.5717968315399414, "input_tokens": 55, "latency_ms": 229.62356900001168} +{"id": "g0013-conta_contestacao-indireto_multiplo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.2973754465520122, "vas_cancelamento": 0.014899840876782852, "roaming_cobranca": 0.006556094289716359, "conta_contestacao": 0.14315963078097632, "conta_pagamento_confirmacao": 0.10048613898498192, "cancelamento_linha": 0.010957873645792048, "conta_explicacao": 0.09278864599294577, "fidelidade_resgate": 0.027038939838611713, "conta_vencimento": 0.008655076088462152, "conta_segunda_via": 0.05334648596770079, "fidelidade_pontos": 0.07926812926704509, "sem_correspondencia": 0.16546769771497277}, "confidence": 0.2973754465520122, "input_tokens": 68, "latency_ms": 338.18195200001355} +{"id": "g0013-conta_contestacao-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.025272807259367078, "suporte_chip_esim": 0.006999680349135699, "internet_problema_conexao": 0.019624911367485228, "conta_pagamento_confirmacao": 0.1485010990549411, "cadastro_atualizacao": 0.03779294737209953, "internet_pacote_adicional": 0.12746486144934, "conta_segunda_via": 0.17975464572050162, "conta_vencimento": 0.008554026536272068, "recarga_saldo": 0.005876007991092328, "conta_explicacao": 0.12123508824783198, "vas_cancelamento": 0.05439925599246767, "roaming_cobranca": 0.004411473896982689, "conta_debito_automatico_digital": 0.030504211968069316, "plano_troca": 0.007303003731620987, "portabilidade": 0.010471606690497551, "sem_correspondencia": 0.21183437237229516}, "confidence": 0.21183437237229516, "input_tokens": 62, "latency_ms": 542.5212140000326} +{"id": "g0013-conta_contestacao-indireto_multiplo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.18748691034793402, "roaming_cobranca": 0.007654664918082998, "vas_cancelamento": 0.026576402866240162, "sem_correspondencia": 0.7782820218677429}, "confidence": 0.7782820218677429, "input_tokens": 66, "latency_ms": 151.58851799998274} +{"id": "g0013-conta_contestacao-indireto_multiplo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 140, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.19801298429300493, "roaming_cobranca": 0.008389557053925932, "conta_contestacao": 0.20583926812221703, "vas_cancelamento": 0.04081783576740348, "conta_debito_automatico_digital": 0.03942401835680068, "conta_vencimento": 0.014031070741906274, "conta_segunda_via": 0.05209125003143563, "sem_correspondencia": 0.44139401563330605}, "confidence": 0.44139401563330605, "input_tokens": 67, "latency_ms": 238.74617500001705} +{"id": "g0013-conta_contestacao-indireto_multiplo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 174, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.22781853976810476, "roaming_cobranca": 0.017932215004085535, "conta_contestacao": 0.41251270349553454, "sem_correspondencia": 0.34173654173227513}, "confidence": 0.41251270349553454, "input_tokens": 73, "latency_ms": 168.2798609999736} +{"id": "g0014-conta_explicacao-curto_neutro-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.09113156997373283, "conta_vencimento": 0.016000884562678064, "conta_explicacao": 0.25874106533878655, "conta_pagamento_confirmacao": 0.09704782235337363, "conta_segunda_via": 0.11503802299272876, "conta_debito_automatico_digital": 0.0234348163941612, "plano_consulta": 0.04799942758682802, "sem_correspondencia": 0.35060639079771094}, "confidence": 0.35060639079771094, "input_tokens": 32, "latency_ms": 232.30740799999694} +{"id": "g0014-conta_explicacao-curto_neutro-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.16431303819657653, "conta_pagamento_confirmacao": 0.08044152950341786, "conta_contestacao": 0.08093788719780867, "conta_vencimento": 0.010044880515391581, "recarga_saldo": 0.008496158082154707, "seguranca_fraude": 0.0267132789531551, "conta_segunda_via": 0.07942518832284828, "recarga_realizar": 0.006231157763407219, "conta_debito_automatico_digital": 0.014328109534143992, "plano_consulta": 0.12527895352949014, "plano_troca": 0.013974356888017243, "sem_correspondencia": 0.38981546151358865}, "confidence": 0.38981546151358865, "input_tokens": 33, "latency_ms": 324.30006800001365} +{"id": "g0014-conta_explicacao-curto_neutro-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.027703363930685475, "plano_consulta": 0.1601545879912838, "roaming_pacote": 0.008396272129192427, "conta_pagamento_confirmacao": 0.07491082324857913, "conta_explicacao": 0.07541197907688015, "beneficios_consulta": 0.13938083550252514, "conta_segunda_via": 0.08922040017946492, "roaming_duvida": 0.015053821908887967, "reclamacao_atendimento": 0.05423921821471474, "conta_vencimento": 0.006672523117642862, "conta_contestacao": 0.030423732821205904, "conta_debito_automatico_digital": 0.04029431738355571, "marketplace_pedido": 0.02813302957907591, "plano_nova_linha": 0.019598015538888208, "suporte_configuracao": 0.01705478233058857, "sem_correspondencia": 0.21335229704682912}, "confidence": 0.21335229704682912, "input_tokens": 32, "latency_ms": 457.92542600003117} +{"id": "g0014-conta_explicacao-curto_neutro-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0030857427125243774, "plano_consulta": 0.05344213900915591, "conta_explicacao": 0.1284801419325442, "bonus_nao_recebido": 0.018488439315259106, "conta_debito_automatico_digital": 0.01823905908762815, "atendimento_humano": 0.05508471996488112, "plano_troca": 0.00891905026704475, "conta_pagamento_confirmacao": 0.056928250515241544, "desconto_retencao": 0.021304635641083366, "conta_contestacao": 0.08315453072372635, "conta_vencimento": 0.014396512763083798, "marketplace_compra": 0.026232739861391585, "conta_segunda_via": 0.10081817965114251, "fidelidade_pontos": 0.030916561913470766, "seguranca_fraude": 0.05948716713593264, "sem_correspondencia": 0.3210221295058898}, "confidence": 0.3210221295058898, "input_tokens": 33, "latency_ms": 435.19672700000456} +{"id": "g0014-conta_explicacao-curto_neutro-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06336779845231921, "conta_contestacao": 0.09207051923818499, "conta_explicacao": 0.1151723778607519, "sem_correspondencia": 0.7293893044487438}, "confidence": 0.7293893044487438, "input_tokens": 31, "latency_ms": 149.64936899997383} +{"id": "g0014-conta_explicacao-curto_neutro-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.17238517234016337, "plano_consulta": 0.08691913699298454, "conta_contestacao": 0.07195738011566832, "sem_correspondencia": 0.6687383105511837}, "confidence": 0.6687383105511837, "input_tokens": 36, "latency_ms": 161.4735080000287} +{"id": "g0014-conta_explicacao-curto_neutro-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.14060288877193464, "plano_consulta": 0.06492300428335375, "conta_contestacao": 0.13374242385838067, "sem_correspondencia": 0.6607316830863309}, "confidence": 0.6607316830863309, "input_tokens": 39, "latency_ms": 165.360684999996} +{"id": "g0014-conta_explicacao-curto_neutro-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.2849183209948981, "plano_consulta": 0.08124916618686168, "conta_explicacao": 0.23698381648885383, "sem_correspondencia": 0.39684869632938635}, "confidence": 0.39684869632938635, "input_tokens": 33, "latency_ms": 134.66976500001238} +{"id": "g0014-conta_explicacao-curto_neutro-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08925582188957, "plano_consulta": 0.17094319460244747, "conta_explicacao": 0.11749984936787893, "sem_correspondencia": 0.6223011341401036}, "confidence": 0.6223011341401036, "input_tokens": 34, "latency_ms": 138.33288900002572} +{"id": "g0014-conta_explicacao-curto_neutro-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.12290132743956612, "marketplace_pedido": 0.03571727329749025, "recarga_realizar": 0.005957879464543096, "conta_contestacao": 0.09390362140547569, "conta_segunda_via": 0.06577401981895344, "conta_debito_automatico_digital": 0.027415767006913002, "conta_vencimento": 0.00788284696718088, "bonus_nao_recebido": 0.02658458577623566, "plano_consulta": 0.08305447275407876, "negociacao_religacao": 0.010238153510286813, "conta_pagamento_confirmacao": 0.05665317872152096, "seguranca_perda_roubo": 0.054452522957328615, "cadastro_atualizacao": 0.04464227214751635, "roaming_duvida": 0.015855709991602514, "internet_problema_conexao": 0.03971361221981267, "sem_correspondencia": 0.3092527565214952}, "confidence": 0.3092527565214952, "input_tokens": 34, "latency_ms": 426.8161729999633} +{"id": "g0014-conta_explicacao-curto_neutro-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.09067056471612267, "conta_explicacao": 0.21375823359367435, "seguranca_perda_roubo": 0.029155822932393282, "conta_segunda_via": 0.09110726560356423, "atendimento_humano": 0.05337441797122835, "conta_debito_automatico_digital": 0.01658774379826304, "conta_pagamento_confirmacao": 0.0739619892624708, "internet_consumo": 0.06951670458706466, "conta_vencimento": 0.013133584729648139, "marketplace_compra": 0.0385461641990438, "conta_contestacao": 0.05959616695822667, "sem_correspondencia": 0.2505913416483}, "confidence": 0.2505913416483, "input_tokens": 33, "latency_ms": 318.600129999993} +{"id": "g0014-conta_explicacao-curto_neutro-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08627725328298469, "conta_explicacao": 0.08038718938539036, "plano_consulta": 0.0823572718921507, "sem_correspondencia": 0.7509782854394742}, "confidence": 0.7509782854394742, "input_tokens": 33, "latency_ms": 135.37441900001568} +{"id": "g0018-conta_explicacao-emocional-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.076610354469881, "plano_consulta": 0.05531669794465634, "conta_debito_automatico_digital": 0.02202825960900585, "conta_explicacao": 0.21502694499401456, "conta_contestacao": 0.09537063460126295, "conta_vencimento": 0.015139136589537602, "conta_segunda_via": 0.04554910158382973, "sem_correspondencia": 0.47495887020781197}, "confidence": 0.47495887020781197, "input_tokens": 48, "latency_ms": 219.03020900003867} +{"id": "g0018-conta_explicacao-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_religacao": 0.01055609126216353, "conta_vencimento": 0.010094131954124735, "troca_numero": 0.0039878517940737, "fidelidade_resgate": 0.011468986743580678, "parceiros_ofertas": 0.05902692287857643, "conta_pagamento_confirmacao": 0.1595516897466591, "plano_consulta": 0.07556872527298251, "marketplace_pedido": 0.05414639741137236, "vas_consulta": 0.26782466602381627, "portabilidade": 0.012718913915315088, "vas_cancelamento": 0.008629223854187457, "conta_segunda_via": 0.06377767412508728, "conta_debito_automatico_digital": 0.029895493707812477, "suporte_configuracao": 0.017184672054838094, "conta_contestacao": 0.05922462777197436, "sem_correspondencia": 0.15634393148343595}, "confidence": 0.26782466602381627, "input_tokens": 43, "latency_ms": 475.97617200000286} +{"id": "g0018-conta_explicacao-emocional-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.07543063051356926, "conta_contestacao": 0.16165458915152267, "conta_explicacao": 0.17172200721916545, "sem_correspondencia": 0.5911927731157426}, "confidence": 0.5911927731157426, "input_tokens": 48, "latency_ms": 165.98085000003948} +{"id": "g0018-conta_explicacao-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"fidelidade_pontos": 0.1556641672265002, "suporte_sem_sinal": 0.10690417578796273, "conta_pagamento_confirmacao": 0.057552496467074235, "internet_pacote_adicional": 0.19953433496831985, "marketplace_compra": 0.04102340136191776, "negociacao_divida": 0.013012646299373766, "fidelidade_resgate": 0.02092711340709868, "conta_debito_automatico_digital": 0.018070370699368708, "cancelamento_linha": 0.0045512581246489265, "plano_consulta": 0.044321345118935394, "troca_numero": 0.003112649672624269, "conta_contestacao": 0.08207667955325348, "desconto_retencao": 0.011950177630230614, "conta_segunda_via": 0.05359377186570872, "conta_vencimento": 0.00852181704245503, "sem_correspondencia": 0.17918359477452764}, "confidence": 0.19953433496831985, "input_tokens": 41, "latency_ms": 475.93550400000595} +{"id": "g0018-conta_explicacao-emocional-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"beneficios_consulta": 0.061086029497005374, "conta_pagamento_confirmacao": 0.11019439373382621, "conta_explicacao": 0.1660637725077246, "troca_numero": 0.005818295357580804, "conta_contestacao": 0.06141969630218703, "plano_consulta": 0.0708132692144804, "conta_vencimento": 0.008810408511874175, "seguranca_fraude": 0.059762180519426396, "conta_segunda_via": 0.04259297671831746, "vas_consulta": 0.1345150783790098, "negociacao_divida": 0.01383701075431344, "reclamacao_atendimento": 0.050479598907525826, "conta_debito_automatico_digital": 0.016564231551038828, "vas_contratacao": 0.010674160093152823, "seguranca_perda_roubo": 0.05612910974170018, "sem_correspondencia": 0.13123978821083668}, "confidence": 0.1660637725077246, "input_tokens": 45, "latency_ms": 559.8435510000286} +{"id": "g0018-conta_explicacao-emocional-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.10058966040142221, "vas_contratacao": 0.011702841801175414, "conta_explicacao": 0.12200440921717097, "roaming_cobranca": 0.005787141949336864, "conta_vencimento": 0.009104947343304607, "marketplace_pedido": 0.048279496625878694, "conta_debito_automatico_digital": 0.03330848286918708, "conta_segunda_via": 0.10603262977317715, "plano_consulta": 0.05140012008072523, "conta_contestacao": 0.08155212357679462, "troca_numero": 0.0037496675778026477, "sem_correspondencia": 0.4264884787840245}, "confidence": 0.4264884787840245, "input_tokens": 44, "latency_ms": 352.86135600000534} +{"id": "g0018-conta_explicacao-emocional-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.14619089169481786, "conta_pagamento_confirmacao": 0.1063941457711274, "internet_consumo": 0.04902962802227213, "plano_consulta": 0.08005135981192646, "conta_segunda_via": 0.11845708983571314, "cadastro_atualizacao": 0.028268222674054027, "conta_contestacao": 0.060901401371065714, "recarga_realizar": 0.004055885461134978, "troca_numero": 0.003727750959684167, "conta_vencimento": 0.008927225765202256, "plano_troca": 0.007044491120276225, "seguranca_perda_roubo": 0.03493312255821592, "conta_debito_automatico_digital": 0.014490537787524987, "parceiros_ofertas": 0.07842232022172854, "suporte_sem_sinal": 0.10057343203035471, "sem_correspondencia": 0.1585324949149015}, "confidence": 0.1585324949149015, "input_tokens": 39, "latency_ms": 477.39398400000255} +{"id": "g0018-conta_explicacao-emocional-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.12638220615909468, "vas_contratacao": 0.0128827335630661, "conta_explicacao": 0.13896632513361756, "conta_vencimento": 0.005959008783763, "plano_consulta": 0.11237945205500312, "conta_debito_automatico_digital": 0.010760616535473805, "reclamacao_atendimento": 0.13871068083372282, "plano_nova_linha": 0.011962308471473943, "negociacao_religacao": 0.01131547240163176, "conta_pagamento_confirmacao": 0.04012531076433079, "conta_contestacao": 0.0666217449779921, "sem_correspondencia": 0.32393414032083034}, "confidence": 0.32393414032083034, "input_tokens": 45, "latency_ms": 331.7370729999993} +{"id": "g0018-conta_explicacao-emocional-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.15364478757448177, "conta_contestacao": 0.12531626411253607, "conta_explicacao": 0.16454035288900662, "sem_correspondencia": 0.5564985954239755}, "confidence": 0.5564985954239755, "input_tokens": 40, "latency_ms": 146.41565699997727} +{"id": "g0018-conta_explicacao-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.00874402485077134, "plano_consulta": 0.0831537710776394, "conta_vencimento": 0.005926689254480567, "vas_cancelamento": 0.004528226423655619, "conta_pagamento_confirmacao": 0.07871883523819444, "internet_pacote_adicional": 0.36808551111992566, "negociacao_religacao": 0.009652510483148722, "conta_segunda_via": 0.018725749488888763, "recarga_realizar": 0.0031533302454028887, "conta_debito_automatico_digital": 0.00696627670271144, "conta_contestacao": 0.07542239284076974, "sem_correspondencia": 0.33692268227441147}, "confidence": 0.36808551111992566, "input_tokens": 40, "latency_ms": 318.6992569999916} +{"id": "g0018-conta_explicacao-emocional-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.1706153374933659, "marketplace_compra": 0.0264949451278629, "recarga_realizar": 0.00519552197933039, "conta_explicacao": 0.06598614601714106, "plano_troca": 0.010800780238082598, "conta_contestacao": 0.10993781931747804, "plano_consulta": 0.08667651915412368, "negociacao_divida": 0.010940762671304699, "conta_vencimento": 0.008581382764184466, "negociacao_religacao": 0.0089673349287756, "conta_debito_automatico_digital": 0.01009734301618722, "internet_problema_conexao": 0.06647321280038997, "troca_numero": 0.0031386437797836174, "conta_pagamento_confirmacao": 0.051911921677453274, "cadastro_atualizacao": 0.04782368770669701, "sem_correspondencia": 0.3163586413278396}, "confidence": 0.3163586413278396, "input_tokens": 44, "latency_ms": 456.0608010000351} +{"id": "g0018-conta_explicacao-emocional-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.08887597926787658, "recarga_saldo": 0.008586366668889641, "conta_explicacao": 0.1971857102561609, "conta_contestacao": 0.09018740811402669, "vas_consulta": 0.06051345920238035, "fidelidade_resgate": 0.01712559165165349, "conta_pagamento_confirmacao": 0.06133307894815978, "conta_debito_automatico_digital": 0.06706047809409023, "beneficios_consulta": 0.07069213694957284, "plano_troca": 0.01646747069104339, "portabilidade": 0.012643646460625945, "conta_vencimento": 0.011751096706605606, "conta_segunda_via": 0.045871749563023215, "suporte_configuracao": 0.0191977657556513, "roaming_duvida": 0.013109488424947009, "sem_correspondencia": 0.21939857324529308}, "confidence": 0.21939857324529308, "input_tokens": 42, "latency_ms": 449.019638999971} +{"id": "g0019-conta_explicacao-longo_contexto-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 206, "length_bucket": "longo"}, "pred": "conta_explicacao", "probabilities": {"vas_contratacao": 0.021463461130312108, "marketplace_compra": 0.063657805056814, "conta_explicacao": 0.2923163461355273, "conta_pagamento_confirmacao": 0.10220657246193889, "plano_consulta": 0.08144924010474087, "cancelamento_linha": 0.004262346290815101, "conta_contestacao": 0.08552790397324081, "roaming_cobranca": 0.014915064846055776, "conta_debito_automatico_digital": 0.02331780632498662, "conta_segunda_via": 0.05284116767553123, "conta_vencimento": 0.035919006763365555, "sem_correspondencia": 0.22212327923667174}, "confidence": 0.2923163461355273, "input_tokens": 90, "latency_ms": 341.0464639999873} +{"id": "g0019-conta_explicacao-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 183, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.007681942563390908, "plano_consulta": 0.03988330579110737, "internet_consumo": 0.03967039056178237, "bonus_nao_recebido": 0.009394397412287222, "conta_debito_automatico_digital": 0.00693589641387246, "vas_contratacao": 0.010689612787123026, "conta_segunda_via": 0.012417426541364605, "internet_pacote_adicional": 0.3872698320035222, "conta_pagamento_confirmacao": 0.07064061200708313, "conta_vencimento": 0.00824321199655463, "conta_contestacao": 0.08545691767608993, "fidelidade_resgate": 0.009410925593056856, "suporte_sem_sinal": 0.12540700301720045, "negociacao_religacao": 0.005781788508070836, "portabilidade": 0.007956268734050174, "sem_correspondencia": 0.17316046839344382}, "confidence": 0.3872698320035222, "input_tokens": 79, "latency_ms": 507.5317010000049} +{"id": "g0019-conta_explicacao-longo_contexto-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.00716273461728252, "marketplace_compra": 0.03301283817078661, "fidelidade_pontos": 0.04586747427535515, "conta_vencimento": 0.01310462078629078, "beneficios_consulta": 0.07423954681752741, "conta_contestacao": 0.12971586381622177, "conta_debito_automatico_digital": 0.05001613276593789, "recarga_saldo": 0.0065666727846645425, "cancelamento_linha": 0.004714299136041405, "plano_consulta": 0.09861989617827034, "conta_explicacao": 0.12895161303777938, "marketplace_pedido": 0.03624209871317093, "bonus_nao_recebido": 0.02506578230730996, "conta_segunda_via": 0.04349892345603091, "conta_pagamento_confirmacao": 0.06977564307647609, "sem_correspondencia": 0.2334458600608543}, "confidence": 0.2334458600608543, "input_tokens": 85, "latency_ms": 505.5362740000078} +{"id": "g0019-conta_explicacao-longo_contexto-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 167, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.2355433237884691, "conta_explicacao": 0.18056304618296737, "plano_consulta": 0.10993922419891339, "sem_correspondencia": 0.4739544058296501}, "confidence": 0.4739544058296501, "input_tokens": 79, "latency_ms": 158.31807700004674} +{"id": "g0019-conta_explicacao-longo_contexto-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 164, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0613762668674022, "conta_segunda_via": 0.09602034199260558, "conta_pagamento_confirmacao": 0.04626757330746472, "plano_consulta": 0.06849832164308044, "conta_contestacao": 0.047877450077356214, "conta_explicacao": 0.21205927668578115, "conta_vencimento": 0.02697024897080193, "sem_correspondencia": 0.4409305204555078}, "confidence": 0.4409305204555078, "input_tokens": 74, "latency_ms": 242.34497500003727} +{"id": "g0019-conta_explicacao-longo_contexto-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 188, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.2020402693702471, "plano_consulta": 0.05651884926057658, "conta_vencimento": 0.009367987245290569, "conta_segunda_via": 0.06137246327875853, "conta_pagamento_confirmacao": 0.08301561913377331, "conta_debito_automatico_digital": 0.009803106770884352, "conta_contestacao": 0.16786373849738773, "sem_correspondencia": 0.4100179664430818}, "confidence": 0.4100179664430818, "input_tokens": 82, "latency_ms": 248.50455499995405} +{"id": "g0019-conta_explicacao-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 190, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1439603552375325, "conta_debito_automatico_digital": 0.04418384983574753, "plano_consulta": 0.10415280503623107, "seguranca_perda_roubo": 0.03256589513437371, "conta_vencimento": 0.03941525851044073, "conta_segunda_via": 0.07621740471721491, "vas_contratacao": 0.019867095892747814, "conta_pagamento_confirmacao": 0.13166600330888661, "recarga_realizar": 0.011829010089748435, "fidelidade_pontos": 0.03595739566205875, "vas_cancelamento": 0.016429565678606532, "sem_correspondencia": 0.3437553608964114}, "confidence": 0.3437553608964114, "input_tokens": 84, "latency_ms": 351.142713999991} +{"id": "g0019-conta_explicacao-longo_contexto-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"conta_vencimento": 0.016162596364498107, "fidelidade_pontos": 0.018001205909045127, "internet_pacote_adicional": 0.08800904301165854, "conta_debito_automatico_digital": 0.015549915574795159, "conta_segunda_via": 0.01998508873421313, "recarga_realizar": 0.004048786987641305, "marketplace_pedido": 0.018962541268386864, "reclamacao_atendimento": 0.040554254548387875, "conta_contestacao": 0.08976217204648984, "plano_consulta": 0.240504871635381, "conta_pagamento_confirmacao": 0.07693460451132601, "conta_explicacao": 0.18406612853964477, "bonus_nao_recebido": 0.014433364135197144, "portabilidade": 0.007943658952640658, "roaming_cobranca": 0.005126611706947613, "sem_correspondencia": 0.15995515607374683}, "confidence": 0.240504871635381, "input_tokens": 78, "latency_ms": 575.6943189999788} +{"id": "g0019-conta_explicacao-longo_contexto-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 180, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1529219283888664, "conta_pagamento_confirmacao": 0.10551918934964474, "conta_vencimento": 0.0118200619425432, "conta_explicacao": 0.16023535862323926, "conta_segunda_via": 0.0889397477932859, "conta_debito_automatico_digital": 0.03531559148014383, "plano_consulta": 0.09147903229457387, "sem_correspondencia": 0.3537690901277028}, "confidence": 0.3537690901277028, "input_tokens": 78, "latency_ms": 273.53187399995704} +{"id": "g0019-conta_explicacao-longo_contexto-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.2101349278402027, "recarga_nao_creditada": 0.004731246499061119, "conta_explicacao": 0.17087609210555446, "conta_debito_automatico_digital": 0.008484599687115072, "conta_vencimento": 0.03983742171781006, "conta_pagamento_confirmacao": 0.09099914423077926, "conta_contestacao": 0.09585538026669371, "internet_consumo": 0.018062767599826904, "plano_consulta": 0.0382232870399005, "cancelamento_linha": 0.003207337183510537, "atendimento_humano": 0.07571880140352474, "sem_correspondencia": 0.24386899442602095}, "confidence": 0.24386899442602095, "input_tokens": 80, "latency_ms": 415.7946110000239} +{"id": "g0019-conta_explicacao-longo_contexto-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.16220293294951715, "plano_consulta": 0.10369565878711351, "conta_explicacao": 0.20132264054759208, "sem_correspondencia": 0.5327787677157773}, "confidence": 0.5327787677157773, "input_tokens": 74, "latency_ms": 154.48644500003184} +{"id": "g0019-conta_explicacao-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_vencimento": 0.005995526673913932, "fidelidade_pontos": 0.015383622935080837, "conta_contestacao": 0.1031780723861665, "suporte_chip_esim": 0.003391448507747893, "suporte_sem_sinal": 0.10833051374464836, "plano_consulta": 0.06844017385356375, "conta_debito_automatico_digital": 0.009998609849772168, "desconto_retencao": 0.011702798777778401, "vas_contratacao": 0.014553774506880926, "internet_problema_conexao": 0.013230921179981512, "internet_pacote_adicional": 0.39480389591263176, "vas_cancelamento": 0.009300689778333397, "seguranca_perda_roubo": 0.03416589513094251, "conta_segunda_via": 0.01547871469149767, "conta_pagamento_confirmacao": 0.04239858892621437, "sem_correspondencia": 0.149646753144846}, "confidence": 0.39480389591263176, "input_tokens": 87, "latency_ms": 536.8703839999966} +{"id": "g0025-conta_vencimento-emocional-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.22783676299087918, "conta_segunda_via": 0.035307966961889724, "conta_contestacao": 0.07879595634630225, "sem_correspondencia": 0.6580593137009288}, "confidence": 0.6580593137009288, "input_tokens": 75, "latency_ms": 150.64351000000897} +{"id": "g0025-conta_vencimento-emocional-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.07796887559640824, "conta_vencimento": 0.22921912410585168, "suporte_chip_esim": 0.01648329652765378, "portabilidade": 0.01158735641470157, "beneficios_consulta": 0.09331013416397467, "internet_pacote_adicional": 0.11274273724620591, "conta_explicacao": 0.07183100573298672, "cancelamento_linha": 0.026506483738831344, "negociacao_religacao": 0.01876597918934507, "conta_segunda_via": 0.039950684908175306, "vas_consulta": 0.06367705359119955, "fidelidade_resgate": 0.01463633776151485, "conta_debito_automatico_digital": 0.007992884569320687, "desconto_retencao": 0.029193764566279957, "conta_contestacao": 0.033074242762244764, "sem_correspondencia": 0.1530600391253059}, "confidence": 0.22921912410585168, "input_tokens": 65, "latency_ms": 503.34170799999356} +{"id": "g0025-conta_vencimento-emocional-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 145, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.15315536491853293, "conta_explicacao": 0.06406257647613942, "conta_contestacao": 0.05248453751588536, "conta_debito_automatico_digital": 0.012265315010573968, "conta_vencimento": 0.26860897203844075, "negociacao_divida": 0.015976839630544835, "internet_pacote_adicional": 0.11796194952148299, "portabilidade": 0.011617127502144683, "conta_pagamento_confirmacao": 0.0491425756833231, "suporte_configuracao": 0.019982499218531843, "vas_contratacao": 0.01275621982278372, "sem_correspondencia": 0.22198602266161638}, "confidence": 0.26860897203844075, "input_tokens": 73, "latency_ms": 366.67018600002166} +{"id": "g0025-conta_vencimento-emocional-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.2749663495666735, "cadastro_atualizacao": 0.03596407812196964, "seguranca_perda_roubo": 0.013502055841183674, "conta_explicacao": 0.05298541131042642, "vas_cancelamento": 0.007462073666512799, "desconto_retencao": 0.017103229976403685, "reclamacao_atendimento": 0.08995227432458631, "parceiros_ofertas": 0.07268442003249115, "conta_debito_automatico_digital": 0.016960456352565486, "conta_pagamento_confirmacao": 0.04850459455685967, "conta_contestacao": 0.05013642828983984, "marketplace_compra": 0.02583928410085239, "suporte_chip_esim": 0.033345671961370935, "suporte_configuracao": 0.027588343414924228, "conta_segunda_via": 0.023996991939621383, "sem_correspondencia": 0.2090083365437189}, "confidence": 0.2749663495666735, "input_tokens": 68, "latency_ms": 475.79028699999526} +{"id": "g0025-conta_vencimento-emocional-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 137, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.012289306114550756, "plano_nova_linha": 0.007975493535467908, "conta_vencimento": 0.37692290439198844, "conta_debito_automatico_digital": 0.02175021538021914, "conta_contestacao": 0.04811184839873058, "conta_segunda_via": 0.07640133776776119, "fidelidade_pontos": 0.015718955502699253, "desconto_retencao": 0.018760938144956888, "conta_pagamento_confirmacao": 0.08309417194753652, "conta_explicacao": 0.0788846460761, "marketplace_pedido": 0.043789680924854205, "sem_correspondencia": 0.21630050181513513}, "confidence": 0.37692290439198844, "input_tokens": 62, "latency_ms": 301.40906299999415} +{"id": "g0025-conta_vencimento-emocional-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.37702931689745245, "conta_contestacao": 0.05860453275054397, "conta_segunda_via": 0.023924059363765515, "sem_correspondencia": 0.540442090988238}, "confidence": 0.540442090988238, "input_tokens": 63, "latency_ms": 140.42516800003568} +{"id": "g0025-conta_vencimento-emocional-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.13797853694327356, "recarga_saldo": 0.006251835176928408, "conta_contestacao": 0.06825230175276796, "marketplace_compra": 0.036801136516018726, "troca_numero": 0.003015346782998925, "bonus_nao_recebido": 0.013123469243895226, "marketplace_pedido": 0.029270128869403216, "conta_explicacao": 0.06739645357155538, "internet_pacote_adicional": 0.11229341320283599, "atendimento_humano": 0.09141480049935914, "conta_pagamento_confirmacao": 0.10963100786836341, "conta_debito_automatico_digital": 0.019565924728765272, "fidelidade_resgate": 0.01270834152528539, "conta_segunda_via": 0.0898610564433822, "parceiros_ofertas": 0.03446937676794766, "sem_correspondencia": 0.1679668701072195}, "confidence": 0.1679668701072195, "input_tokens": 63, "latency_ms": 418.6084299999493} +{"id": "g0025-conta_vencimento-emocional-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.04975414178815021, "desconto_retencao": 0.018913793938989124, "conta_vencimento": 0.2900661471380022, "conta_debito_automatico_digital": 0.008251028905369707, "conta_segunda_via": 0.027452172174588205, "conta_contestacao": 0.04176772304147278, "conta_pagamento_confirmacao": 0.03480825132599726, "sem_correspondencia": 0.5289867416874304}, "confidence": 0.5289867416874304, "input_tokens": 60, "latency_ms": 222.3662259999628} +{"id": "g0025-conta_vencimento-emocional-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.1557454027037388, "conta_explicacao": 0.06689726592459375, "reclamacao_atendimento": 0.10802207192416337, "plano_consulta": 0.0797371197479643, "conta_pagamento_confirmacao": 0.07860755211956591, "conta_contestacao": 0.051776413115562935, "conta_segunda_via": 0.053540338080098566, "conta_debito_automatico_digital": 0.013753799785644746, "portabilidade": 0.015525107344263734, "seguranca_perda_roubo": 0.019135549753604222, "conta_vencimento": 0.1657751806349269, "sem_correspondencia": 0.1914841988658728}, "confidence": 0.1914841988658728, "input_tokens": 63, "latency_ms": 303.9971760000526} +{"id": "g0025-conta_vencimento-emocional-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0646417246771694, "conta_vencimento": 0.5097495564324567, "conta_contestacao": 0.05426353851491958, "sem_correspondencia": 0.3713451803754544}, "confidence": 0.5097495564324567, "input_tokens": 58, "latency_ms": 147.08579900002405} +{"id": "g0025-conta_vencimento-emocional-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.08207963322952766, "conta_debito_automatico_digital": 0.011998980183164792, "internet_consumo": 0.016104098244435077, "conta_segunda_via": 0.05183950013459241, "conta_explicacao": 0.0833235598015048, "conta_contestacao": 0.06447917901978738, "conta_vencimento": 0.42066171334378527, "sem_correspondencia": 0.2695133360432026}, "confidence": 0.42066171334378527, "input_tokens": 62, "latency_ms": 219.44391900001392} +{"id": "g0025-conta_vencimento-emocional-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.317655935774368, "conta_pagamento_confirmacao": 0.04939179352446429, "conta_segunda_via": 0.029539379735448384, "roaming_pacote": 0.006606492521543639, "conta_contestacao": 0.048153767741926375, "conta_debito_automatico_digital": 0.011168034335972478, "conta_explicacao": 0.09232430589964175, "sem_correspondencia": 0.445160290466635}, "confidence": 0.445160290466635, "input_tokens": 73, "latency_ms": 222.89407700003494} +{"id": "g0026-conta_vencimento-longo_contexto-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.3632789348920902, "conta_segunda_via": 0.04786592474230183, "conta_contestacao": 0.08249102002917655, "sem_correspondencia": 0.5063641203364314}, "confidence": 0.5063641203364314, "input_tokens": 70, "latency_ms": 148.99894000001268} +{"id": "g0026-conta_vencimento-longo_contexto-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.08859829041097536, "conta_vencimento": 0.30081210156703947, "cadastro_atualizacao": 0.12750558816373622, "conta_contestacao": 0.04206176188342158, "conta_explicacao": 0.06583158806738904, "conta_debito_automatico_digital": 0.016608363357730204, "conta_segunda_via": 0.04753221296305646, "sem_correspondencia": 0.31105009358665164}, "confidence": 0.31105009358665164, "input_tokens": 67, "latency_ms": 275.6743709999796} +{"id": "g0026-conta_vencimento-longo_contexto-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.2433539384781705, "recarga_nao_creditada": 0.01109296971382133, "negociacao_divida": 0.03891223889373799, "recarga_realizar": 0.0067085439509164116, "conta_debito_automatico_digital": 0.01199981802702662, "conta_contestacao": 0.08831850838905447, "plano_consulta": 0.06671784557201944, "seguranca_perda_roubo": 0.036548806787422033, "conta_explicacao": 0.05870754414636935, "roaming_pacote": 0.006707264313748944, "seguranca_fraude": 0.039059134535041035, "conta_segunda_via": 0.06594177822623896, "parceiros_ofertas": 0.06869099765548306, "internet_problema_conexao": 0.01672918842860878, "conta_pagamento_confirmacao": 0.10279745951528353, "sem_correspondencia": 0.13771396336705755}, "confidence": 0.2433539384781705, "input_tokens": 66, "latency_ms": 495.0414959999989} +{"id": "g0026-conta_vencimento-longo_contexto-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.07937685143097509, "conta_pagamento_confirmacao": 0.058668803304565156, "conta_contestacao": 0.03952801843066627, "conta_debito_automatico_digital": 0.012922710602077562, "conta_vencimento": 0.23582875688066515, "conta_segunda_via": 0.04200753082753814, "suporte_chip_esim": 0.00812787240039518, "sem_correspondencia": 0.5235394561231175}, "confidence": 0.5235394561231175, "input_tokens": 65, "latency_ms": 273.6153239999908} +{"id": "g0026-conta_vencimento-longo_contexto-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.07381159905014242, "seguranca_fraude": 0.022883596186459576, "conta_debito_automatico_digital": 0.04603401256861088, "beneficios_consulta": 0.0885117139619851, "plano_troca": 0.021948958091727398, "cancelamento_linha": 0.004127166751508369, "conta_vencimento": 0.3048361280144078, "conta_pagamento_confirmacao": 0.07584988421199232, "portabilidade": 0.014510873887591806, "suporte_sem_sinal": 0.0994066683035251, "conta_contestacao": 0.024322353609233884, "roaming_cobranca": 0.0037904195964063186, "conta_segunda_via": 0.020128155380236077, "negociacao_divida": 0.015152712543086725, "cadastro_atualizacao": 0.05269110641566099, "sem_correspondencia": 0.13199465142742525}, "confidence": 0.3048361280144078, "input_tokens": 55, "latency_ms": 487.1641249999925} +{"id": "g0026-conta_vencimento-longo_contexto-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.09155325025563897, "vas_consulta": 0.1544120788971462, "suporte_sem_sinal": 0.056991026920090955, "troca_numero": 0.004985501155904982, "fidelidade_pontos": 0.013335799127865379, "cadastro_atualizacao": 0.05338533699614189, "conta_vencimento": 0.18373319865986443, "internet_pacote_adicional": 0.0838115753233834, "conta_segunda_via": 0.07942278838518872, "conta_debito_automatico_digital": 0.00911551638639145, "recarga_saldo": 0.008682368493014703, "seguranca_fraude": 0.019820621624806016, "conta_contestacao": 0.03788615837284301, "internet_problema_conexao": 0.022896832302988952, "conta_pagamento_confirmacao": 0.035550449738800005, "sem_correspondencia": 0.14441749735993095}, "confidence": 0.18373319865986443, "input_tokens": 68, "latency_ms": 522.3027760000036} +{"id": "g0026-conta_vencimento-longo_contexto-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"suporte_sem_sinal": 0.12285487011893405, "conta_segunda_via": 0.05308777369247889, "conta_explicacao": 0.08461174365308541, "conta_debito_automatico_digital": 0.014977471509147628, "conta_pagamento_confirmacao": 0.1481546479513016, "conta_vencimento": 0.30620572241997007, "conta_contestacao": 0.03557898161932523, "sem_correspondencia": 0.2345287890357571}, "confidence": 0.30620572241997007, "input_tokens": 61, "latency_ms": 254.56880500001944} +{"id": "g0026-conta_vencimento-longo_contexto-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.41745578931677496, "conta_segunda_via": 0.04803806507559072, "conta_contestacao": 0.09499145228422096, "sem_correspondencia": 0.4395146933234133}, "confidence": 0.4395146933234133, "input_tokens": 59, "latency_ms": 160.61233300001732} +{"id": "g0026-conta_vencimento-longo_contexto-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_debito_automatico_digital": 0.06476740044341155, "seguranca_fraude": 0.035267197958742, "conta_contestacao": 0.0734188734059066, "reclamacao_atendimento": 0.048152672125339406, "conta_explicacao": 0.07258224022776165, "conta_pagamento_confirmacao": 0.13072494177621333, "conta_segunda_via": 0.04972533328794067, "internet_consumo": 0.026401552460775177, "conta_vencimento": 0.23213484290390832, "plano_consulta": 0.04779287984911773, "internet_problema_conexao": 0.0076905273079470576, "sem_correspondencia": 0.21134153825293653}, "confidence": 0.23213484290390832, "input_tokens": 66, "latency_ms": 364.59651899997425} +{"id": "g0026-conta_vencimento-longo_contexto-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.15231802875163558, "conta_explicacao": 0.09097374120479576, "conta_contestacao": 0.06363642138682914, "conta_pagamento_confirmacao": 0.04946324169354314, "fidelidade_resgate": 0.0160746740093727, "conta_debito_automatico_digital": 0.008871006671969698, "conta_vencimento": 0.29798331495953434, "sem_correspondencia": 0.3206795713223196}, "confidence": 0.3206795713223196, "input_tokens": 59, "latency_ms": 232.87864799999625} +{"id": "g0026-conta_vencimento-longo_contexto-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.232565967495993, "conta_contestacao": 0.06764610061313137, "seguranca_perda_roubo": 0.011129654861020633, "portabilidade": 0.02816436418768492, "atendimento_humano": 0.05384082307040078, "desconto_retencao": 0.022174823863991916, "internet_problema_conexao": 0.06885819085793055, "beneficios_consulta": 0.08549376513441082, "conta_explicacao": 0.06893321075340203, "suporte_sem_sinal": 0.0849745937811241, "conta_debito_automatico_digital": 0.016008928298883673, "bonus_nao_recebido": 0.005118073857440994, "conta_segunda_via": 0.035922303528172495, "conta_pagamento_confirmacao": 0.06806886890479275, "marketplace_pedido": 0.028436550658668944, "sem_correspondencia": 0.12266378013295098}, "confidence": 0.232565967495993, "input_tokens": 69, "latency_ms": 507.6097879999679} +{"id": "g0026-conta_vencimento-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.14633823604125748, "conta_contestacao": 0.10088296754174753, "conta_segunda_via": 0.0882522891107435, "sem_correspondencia": 0.6645265073062515}, "confidence": 0.6645265073062515, "input_tokens": 62, "latency_ms": 165.7143350000183} +{"id": "g0027-conta_vencimento-indireto_multiplo-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 182, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.30314844689783144, "suporte_chip_esim": 0.023687864065902686, "conta_contestacao": 0.06947725168217454, "conta_pagamento_confirmacao": 0.058321250446257224, "conta_segunda_via": 0.05999997071921553, "conta_explicacao": 0.09877050842815158, "conta_debito_automatico_digital": 0.016710867798968014, "sem_correspondencia": 0.369883839961499}, "confidence": 0.369883839961499, "input_tokens": 75, "latency_ms": 260.7804130000204} +{"id": "g0027-conta_vencimento-indireto_multiplo-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.07344902805596124, "reclamacao_atendimento": 0.08272468021317526, "portabilidade": 0.010402272106630918, "conta_contestacao": 0.04751222793903183, "cadastro_atualizacao": 0.056686213202119175, "seguranca_fraude": 0.01607991887361083, "conta_debito_automatico_digital": 0.016094264966069218, "bonus_nao_recebido": 0.0055204497662035825, "marketplace_pedido": 0.02790189813406362, "conta_explicacao": 0.04719462087470447, "negociacao_divida": 0.013169698906960748, "conta_segunda_via": 0.05889302667216495, "beneficios_consulta": 0.16714016532800538, "fidelidade_pontos": 0.018498414507188907, "conta_vencimento": 0.1910037036276112, "sem_correspondencia": 0.1677294168264987}, "confidence": 0.1910037036276112, "input_tokens": 52, "latency_ms": 529.0618750000249} +{"id": "g0027-conta_vencimento-indireto_multiplo-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 171, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.006367727170820468, "conta_segunda_via": 0.09627129823412217, "conta_debito_automatico_digital": 0.029830483982369326, "conta_vencimento": 0.19965031675365683, "conta_explicacao": 0.10257212803398054, "recarga_nao_creditada": 0.013436762642033718, "seguranca_perda_roubo": 0.025099407807090038, "conta_contestacao": 0.07604171877465349, "suporte_configuracao": 0.02664395425306866, "internet_problema_conexao": 0.01605652014568801, "conta_pagamento_confirmacao": 0.12333987786946879, "sem_correspondencia": 0.28468980433304797}, "confidence": 0.28468980433304797, "input_tokens": 70, "latency_ms": 344.7108670000034} +{"id": "g0027-conta_vencimento-indireto_multiplo-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.09701787806884413, "plano_consulta": 0.05824314133767409, "conta_contestacao": 0.051930510184752886, "conta_pagamento_confirmacao": 0.05287254298125915, "conta_vencimento": 0.4150426143879039, "conta_debito_automatico_digital": 0.022971257866916815, "conta_segunda_via": 0.028876362744969387, "sem_correspondencia": 0.2730456924276796}, "confidence": 0.4150426143879039, "input_tokens": 73, "latency_ms": 247.45419199996377} +{"id": "g0027-conta_vencimento-indireto_multiplo-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.005533033676002216, "bonus_nao_recebido": 0.014304291869916998, "conta_vencimento": 0.23160951508199326, "conta_pagamento_confirmacao": 0.05775596740696112, "conta_contestacao": 0.09507089382707859, "conta_explicacao": 0.06052183162064923, "marketplace_compra": 0.04228346916920277, "conta_segunda_via": 0.05326613565091994, "recarga_nao_creditada": 0.005424108047175547, "suporte_sem_sinal": 0.1621305840332509, "conta_debito_automatico_digital": 0.014508646400429344, "sem_correspondencia": 0.25759152321642004}, "confidence": 0.25759152321642004, "input_tokens": 54, "latency_ms": 337.85961400002407} +{"id": "g0027-conta_vencimento-indireto_multiplo-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"marketplace_pedido": 0.04519184647178237, "conta_segunda_via": 0.07639482448620795, "conta_explicacao": 0.06692237911812282, "conta_contestacao": 0.05701123980610671, "seguranca_fraude": 0.0162221131045289, "troca_numero": 0.0012378185989924766, "conta_debito_automatico_digital": 0.014930721567374138, "conta_pagamento_confirmacao": 0.031335229555287954, "recarga_nao_creditada": 0.0009346823913131595, "plano_nova_linha": 0.0036342547222735664, "conta_vencimento": 0.5430155806096848, "sem_correspondencia": 0.14316930956832513}, "confidence": 0.5430155806096848, "input_tokens": 73, "latency_ms": 336.41196700000364} +{"id": "g0027-conta_vencimento-indireto_multiplo-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_explicacao": 0.07021271275564596, "internet_pacote_adicional": 0.2615546821863592, "plano_consulta": 0.07032310800580595, "beneficios_consulta": 0.029835463745121166, "suporte_chip_esim": 0.003213560367435572, "vas_consulta": 0.04111400896909486, "conta_debito_automatico_digital": 0.006713952714418685, "recarga_realizar": 0.0020222686696321243, "conta_pagamento_confirmacao": 0.05131467686031176, "reclamacao_atendimento": 0.031831427674900895, "conta_contestacao": 0.043328671648740186, "negociacao_divida": 0.012052036544039935, "conta_vencimento": 0.16627311323279556, "conta_segunda_via": 0.030172375266657874, "suporte_sem_sinal": 0.06367748083917643, "sem_correspondencia": 0.11636046051986386}, "confidence": 0.2615546821863592, "input_tokens": 71, "latency_ms": 484.5052279999891} +{"id": "g0027-conta_vencimento-indireto_multiplo-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.07655534593823875, "suporte_configuracao": 0.023031427555419544, "conta_pagamento_confirmacao": 0.0843310099636182, "conta_vencimento": 0.27026899591898745, "conta_segunda_via": 0.045514902182271805, "vas_contratacao": 0.011320304614070064, "conta_explicacao": 0.059387964667478095, "bonus_nao_recebido": 0.016383220732123338, "conta_debito_automatico_digital": 0.01097598163318706, "fidelidade_pontos": 0.04832772349029371, "internet_problema_conexao": 0.01961245311077402, "sem_correspondencia": 0.3342906701935379}, "confidence": 0.3342906701935379, "input_tokens": 56, "latency_ms": 308.99445000000014} +{"id": "g0027-conta_vencimento-indireto_multiplo-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.3309488469112063, "conta_segunda_via": 0.1205535668423397, "conta_contestacao": 0.1333878705927364, "sem_correspondencia": 0.41510971565371757}, "confidence": 0.41510971565371757, "input_tokens": 67, "latency_ms": 147.84092099995405} +{"id": "g0027-conta_vencimento-indireto_multiplo-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 168, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"vas_cancelamento": 0.003139416525262269, "recarga_nao_creditada": 0.0019567041168455732, "seguranca_perda_roubo": 0.012430062798251418, "marketplace_compra": 0.007291239385318528, "vas_consulta": 0.12609748827094594, "cadastro_atualizacao": 0.026663823655431833, "seguranca_fraude": 0.009967653305936226, "conta_vencimento": 0.16076705222819096, "conta_pagamento_confirmacao": 0.02620134375559407, "roaming_pacote": 0.0015543329414842407, "conta_contestacao": 0.014875120819287076, "negociacao_religacao": 0.003373367788087734, "conta_segunda_via": 0.5054279083913441, "conta_debito_automatico_digital": 0.002457967316364597, "conta_explicacao": 0.021849023671670652, "sem_correspondencia": 0.07594749502998474}, "confidence": 0.5054279083913441, "input_tokens": 70, "latency_ms": 461.77207100004125} +{"id": "g0027-conta_vencimento-indireto_multiplo-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.0034604616734002637, "conta_pagamento_confirmacao": 0.07183891135981647, "conta_segunda_via": 0.054949967976343675, "conta_contestacao": 0.08565870340246512, "conta_debito_automatico_digital": 0.032710058328458594, "seguranca_fraude": 0.041252022734649646, "conta_vencimento": 0.1735719078987336, "conta_explicacao": 0.058130643338207895, "marketplace_pedido": 0.037961849909765394, "suporte_sem_sinal": 0.12795760354195349, "parceiros_ofertas": 0.037676455406245375, "cadastro_atualizacao": 0.03780862498711454, "internet_consumo": 0.044093774894115374, "marketplace_compra": 0.022240801854954563, "negociacao_divida": 0.01198823062739422, "sem_correspondencia": 0.15869998206638178}, "confidence": 0.1735719078987336, "input_tokens": 53, "latency_ms": 434.07889300004854} +{"id": "g0027-conta_vencimento-indireto_multiplo-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 187, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0922675221006203, "conta_vencimento": 0.5020716861199094, "conta_contestacao": 0.04594699361841371, "sem_correspondencia": 0.3597137981610566}, "confidence": 0.5020716861199094, "input_tokens": 79, "latency_ms": 154.69169400000737} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"recarga_realizar": 0.00771923976150385, "suporte_configuracao": 0.009549449070930072, "conta_explicacao": 0.01794532673853088, "bonus_nao_recebido": 0.002026482493475623, "vas_cancelamento": 0.002116848480044893, "conta_pagamento_confirmacao": 0.05207445640409336, "conta_vencimento": 0.003416035877067345, "suporte_sem_sinal": 0.04159712330432826, "recarga_nao_creditada": 0.0029938734543780415, "reclamacao_atendimento": 0.028275294821001513, "cancelamento_linha": 0.0029338927947606497, "conta_debito_automatico_digital": 0.7412537706930202, "conta_contestacao": 0.011096227615651594, "seguranca_fraude": 0.01195177862210045, "conta_segunda_via": 0.010673223743109382, "sem_correspondencia": 0.05437697612600386}, "confidence": 0.7412537706930202, "input_tokens": 67, "latency_ms": 462.18787099996916} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.00687722355624067, "recarga_realizar": 0.005383700180002629, "conta_explicacao": 0.08345425202773454, "conta_contestacao": 0.07252020453004347, "conta_pagamento_confirmacao": 0.07468766040125188, "conta_segunda_via": 0.23196439650250764, "conta_debito_automatico_digital": 0.05909659393263761, "sem_correspondencia": 0.4660159688695815}, "confidence": 0.4660159688695815, "input_tokens": 60, "latency_ms": 225.96892499996102} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 121, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 0.009374895658406757, "conta_pagamento_confirmacao": 0.043790733407932235, "conta_segunda_via": 0.017356419184176724, "conta_explicacao": 0.020274029166677636, "internet_pacote_adicional": 0.018399850599846754, "conta_debito_automatico_digital": 0.534346855387903, "plano_consulta": 0.02782507865329631, "conta_contestacao": 0.03483716247609998, "negociacao_religacao": 0.0038351861961780508, "suporte_sem_sinal": 0.08399027222250806, "marketplace_pedido": 0.01102334771995836, "conta_vencimento": 0.003522860199387186, "reclamacao_atendimento": 0.04867174638133849, "seguranca_fraude": 0.039802922074835864, "cadastro_atualizacao": 0.029885791810518765, "sem_correspondencia": 0.0730628488609358}, "confidence": 0.534346855387903, "input_tokens": 60, "latency_ms": 462.2861369999782} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.6440243220928955, "conta_contestacao": 0.028635532090597333, "conta_segunda_via": 0.036415353960027604, "sem_correspondencia": 0.2909247918564795}, "confidence": 0.6440243220928955, "input_tokens": 64, "latency_ms": 155.45831900004714} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.16313059910974223, "reclamacao_atendimento": 0.04555255253651765, "suporte_sem_sinal": 0.08560600280241278, "desconto_retencao": 0.004411173595262792, "conta_explicacao": 0.0288904668186651, "plano_consulta": 0.041771047541858404, "conta_debito_automatico_digital": 0.41549134975162, "roaming_cobranca": 0.0024798955267183987, "conta_contestacao": 0.026171993918207834, "conta_vencimento": 0.0029405174355647875, "roaming_pacote": 0.0015374016050566965, "suporte_chip_esim": 0.0076425747408931655, "plano_troca": 0.004752138246324449, "portabilidade": 0.01428917447676498, "conta_pagamento_confirmacao": 0.026116990005996953, "sem_correspondencia": 0.1292161218883938}, "confidence": 0.41549134975162, "input_tokens": 72, "latency_ms": 458.8830400000461} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.03957107906387301, "seguranca_perda_roubo": 0.025282881845412965, "portabilidade": 0.009201150953095372, "plano_nova_linha": 0.006521569965801777, "vas_cancelamento": 0.0170754707669663, "conta_pagamento_confirmacao": 0.06867948596630812, "conta_vencimento": 0.0071808048281195745, "conta_contestacao": 0.0552442964595962, "conta_explicacao": 0.06302531450956199, "fidelidade_resgate": 0.016861378320354007, "cancelamento_linha": 0.016897381390656503, "atendimento_humano": 0.06879081999901135, "conta_segunda_via": 0.1912245420932954, "suporte_sem_sinal": 0.15811417478652257, "conta_debito_automatico_digital": 0.05532955718389784, "sem_correspondencia": 0.20100009186752704}, "confidence": 0.20100009186752704, "input_tokens": 55, "latency_ms": 420.42794299999287} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 0.01069814929905055, "fidelidade_resgate": 0.004448480727603181, "bonus_nao_recebido": 0.0038692347242204636, "suporte_chip_esim": 0.010106708326805578, "vas_contratacao": 0.005112833536705749, "reclamacao_atendimento": 0.019507124066721435, "conta_vencimento": 0.00227693458746666, "vas_cancelamento": 0.0024365937545224726, "conta_pagamento_confirmacao": 0.015019315920775786, "fidelidade_pontos": 0.024605063894963912, "roaming_pacote": 0.004240408393309171, "conta_segunda_via": 0.009568807219001354, "conta_contestacao": 0.009591382474951182, "cadastro_atualizacao": 0.02527037829448596, "conta_debito_automatico_digital": 0.7745632007184474, "sem_correspondencia": 0.07868538406096909}, "confidence": 0.7745632007184474, "input_tokens": 61, "latency_ms": 469.4796999999653} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_vencimento": 0.004205230823221404, "internet_problema_conexao": 0.014049232673375742, "bonus_nao_recebido": 0.010744276035538016, "negociacao_divida": 0.008997071030410586, "conta_contestacao": 0.04719440863180425, "conta_segunda_via": 0.026233959326457165, "internet_consumo": 0.022121767632858967, "vas_contratacao": 0.005335211541592878, "plano_consulta": 0.025677831200481758, "conta_debito_automatico_digital": 0.21494525201824294, "conta_explicacao": 0.04055535613403019, "conta_pagamento_confirmacao": 0.020916263635018324, "portabilidade": 0.004930390744889088, "marketplace_compra": 0.008762676685020803, "vas_cancelamento": 0.46649827788715453, "sem_correspondencia": 0.07883279399990337}, "confidence": 0.46649827788715453, "input_tokens": 53, "latency_ms": 440.03713099999686} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_problema_conexao": 0.002669351874775324, "conta_explicacao": 0.02740957641648146, "fidelidade_pontos": 0.00778072488623498, "vas_consulta": 0.05815429749573019, "conta_pagamento_confirmacao": 0.06150556521632069, "conta_debito_automatico_digital": 0.7305533929467377, "conta_contestacao": 0.011961065348554536, "conta_vencimento": 0.0017688945320212153, "seguranca_perda_roubo": 0.0031963761900173143, "plano_troca": 0.0031717301329063554, "atendimento_humano": 0.01416642063450398, "bonus_nao_recebido": 0.006346806508116249, "conta_segunda_via": 0.011478161512824877, "vas_cancelamento": 0.001571108841043181, "roaming_cobranca": 0.018088776339166775, "sem_correspondencia": 0.04017775112456512}, "confidence": 0.7305533929467377, "input_tokens": 65, "latency_ms": 449.9204379999924} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 125, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0757260348665186, "conta_explicacao": 0.0636254943480187, "conta_vencimento": 0.00883109432342508, "suporte_configuracao": 0.0813154010182897, "conta_segunda_via": 0.12320048041494357, "conta_pagamento_confirmacao": 0.0586951320727541, "conta_debito_automatico_digital": 0.10767911745619713, "sem_correspondencia": 0.4809272454998531}, "confidence": 0.4809272454998531, "input_tokens": 65, "latency_ms": 229.55791499998668} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.03645975092768328, "conta_explicacao": 0.03227842884738998, "parceiros_ofertas": 0.06771648529271232, "conta_segunda_via": 0.04753176915973245, "conta_debito_automatico_digital": 0.4245533424732904, "internet_pacote_adicional": 0.13936951499442005, "conta_pagamento_confirmacao": 0.027379498445477664, "beneficios_consulta": 0.05759321290194543, "roaming_cobranca": 0.00352589258454721, "conta_vencimento": 0.0029874204507143636, "plano_troca": 0.007130443749383237, "sem_correspondencia": 0.15347424017270359}, "confidence": 0.4245533424732904, "input_tokens": 61, "latency_ms": 291.79254199999605} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.005690536281579888, "suporte_sem_sinal": 0.08166768143260743, "bonus_nao_recebido": 0.0452797510293205, "recarga_saldo": 0.005201409871831596, "conta_explicacao": 0.12357013281305831, "seguranca_perda_roubo": 0.12790347230740073, "seguranca_fraude": 0.09236819004591698, "beneficios_consulta": 0.11189382914044876, "conta_vencimento": 0.005927107574863678, "conta_segunda_via": 0.08205071576896651, "marketplace_pedido": 0.024276194325284467, "internet_consumo": 0.03747691095414108, "conta_contestacao": 0.045492368241082395, "conta_debito_automatico_digital": 0.02370863519041464, "conta_pagamento_confirmacao": 0.03793711840187942, "sem_correspondencia": 0.1495559466212036}, "confidence": 0.1495559466212036, "input_tokens": 59, "latency_ms": 446.89758099997334} +{"id": "g0032-conta_debito_automatico_digital-emocional-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"bonus_nao_recebido": 0.013956093423060792, "vas_cancelamento": 0.004934920668549139, "troca_numero": 0.0009847069802860532, "suporte_chip_esim": 0.004765266300710978, "roaming_pacote": 0.0013326167123150095, "marketplace_compra": 0.009806627820687249, "conta_contestacao": 0.017759916365262817, "conta_vencimento": 0.003337349799094162, "conta_segunda_via": 0.011036549111526309, "conta_explicacao": 0.0263860006840848, "marketplace_pedido": 0.01702815576796621, "conta_debito_automatico_digital": 0.7529636819561115, "parceiros_ofertas": 0.01443749589908133, "conta_pagamento_confirmacao": 0.040034530431069804, "atendimento_humano": 0.01825052962105949, "sem_correspondencia": 0.06298555845913437}, "confidence": 0.7529636819561115, "input_tokens": 51, "latency_ms": 416.1065320000148} +{"id": "g0032-conta_debito_automatico_digital-emocional-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 105, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"troca_numero": 0.0036819445666055055, "conta_vencimento": 0.005877295322876386, "parceiros_ofertas": 0.03126698633369288, "suporte_sem_sinal": 0.09944646490627918, "suporte_chip_esim": 0.007881783630716947, "conta_segunda_via": 0.031383301068998656, "conta_explicacao": 0.06010558638387366, "conta_pagamento_confirmacao": 0.040231949307130394, "negociacao_divida": 0.01268847712184468, "conta_debito_automatico_digital": 0.42006926398504996, "conta_contestacao": 0.05875931494141304, "sem_correspondencia": 0.22860763243151874}, "confidence": 0.42006926398504996, "input_tokens": 54, "latency_ms": 298.74352399997406} +{"id": "g0032-conta_debito_automatico_digital-emocional-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"parceiros_ofertas": 0.043800647256531204, "conta_pagamento_confirmacao": 0.023766450016745103, "reclamacao_atendimento": 0.047038226197143505, "conta_vencimento": 0.0015758517753507925, "seguranca_fraude": 0.012243748350305434, "troca_numero": 0.0011617630675712799, "conta_debito_automatico_digital": 0.6765600877470782, "conta_segunda_via": 0.010017822257516257, "conta_contestacao": 0.014971365794873565, "vas_consulta": 0.060617166056004465, "conta_explicacao": 0.01640597319192899, "sem_correspondencia": 0.09184089828895124}, "confidence": 0.6765600877470782, "input_tokens": 50, "latency_ms": 317.59235800001306} +{"id": "g0032-conta_debito_automatico_digital-emocional-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_compra": 0.0058902782971563825, "roaming_duvida": 0.001959009999771253, "internet_consumo": 0.005524424483531857, "bonus_nao_recebido": 0.0024240564300737795, "conta_contestacao": 0.00931650311509762, "conta_pagamento_confirmacao": 0.010973111944715579, "conta_debito_automatico_digital": 0.856730550883512, "plano_troca": 0.0022190036248768753, "conta_segunda_via": 0.0057350472968004836, "recarga_realizar": 0.0007668199471824282, "conta_vencimento": 0.0008224835899001023, "reclamacao_atendimento": 0.008553140761543378, "conta_explicacao": 0.010544178249519368, "internet_problema_conexao": 0.008633107851468617, "beneficios_consulta": 0.03397747485196769, "sem_correspondencia": 0.03593080867288259}, "confidence": 0.856730550883512, "input_tokens": 44, "latency_ms": 678.6923319999687} +{"id": "g0032-conta_debito_automatico_digital-emocional-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.060938978614241524, "conta_debito_automatico_digital": 0.5977653086851445, "conta_segunda_via": 0.018684360573161824, "sem_correspondencia": 0.3226113521274521}, "confidence": 0.5977653086851445, "input_tokens": 50, "latency_ms": 154.64985599999181} +{"id": "g0032-conta_debito_automatico_digital-emocional-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.23426145444988553, "conta_debito_automatico_digital": 0.2713036128732313, "atendimento_humano": 0.06579888321977768, "conta_explicacao": 0.10320386259154118, "conta_contestacao": 0.055336345088410774, "roaming_cobranca": 0.003642888758782754, "seguranca_perda_roubo": 0.0077333353219555204, "conta_pagamento_confirmacao": 0.03425266458025234, "internet_problema_conexao": 0.0307825527019841, "conta_vencimento": 0.01250333797966395, "negociacao_divida": 0.014755494981627449, "sem_correspondencia": 0.16642556745288742}, "confidence": 0.2713036128732313, "input_tokens": 47, "latency_ms": 291.2900779999745} +{"id": "g0032-conta_debito_automatico_digital-emocional-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.026097632464553936, "conta_vencimento": 0.00274475728700966, "negociacao_divida": 0.00641450274112967, "conta_contestacao": 0.011069202592022017, "conta_debito_automatico_digital": 0.8435316526705864, "conta_explicacao": 0.01518378565099112, "conta_segunda_via": 0.006080596595917099, "sem_correspondencia": 0.08887786999779014}, "confidence": 0.8435316526705864, "input_tokens": 51, "latency_ms": 271.0920039999678} +{"id": "g0032-conta_debito_automatico_digital-emocional-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.06493623730088666, "conta_segunda_via": 0.021618109780294062, "conta_explicacao": 0.02569446782128845, "conta_debito_automatico_digital": 0.7035080980525676, "conta_vencimento": 0.003351542257885193, "conta_pagamento_confirmacao": 0.04319431749417932, "plano_consulta": 0.01754873665879794, "sem_correspondencia": 0.12014849063410073}, "confidence": 0.7035080980525676, "input_tokens": 51, "latency_ms": 235.6283970000277} +{"id": "g0032-conta_debito_automatico_digital-emocional-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.5410773907814738, "conta_segunda_via": 0.04250170783726693, "conta_contestacao": 0.029172035762804645, "vas_consulta": 0.10534891785415075, "conta_pagamento_confirmacao": 0.025616085884431955, "conta_explicacao": 0.02849846600480677, "conta_vencimento": 0.005269255173124637, "sem_correspondencia": 0.22251614070194056}, "confidence": 0.5410773907814738, "input_tokens": 44, "latency_ms": 239.43598400001065} +{"id": "g0032-conta_debito_automatico_digital-emocional-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_pacote_adicional": 0.15648136708746604, "conta_segunda_via": 0.04462274868955826, "conta_debito_automatico_digital": 0.46808559209746065, "conta_pagamento_confirmacao": 0.047778423710049964, "conta_contestacao": 0.032887386745764816, "conta_explicacao": 0.04251469988485425, "conta_vencimento": 0.007663023297713943, "sem_correspondencia": 0.19996675848713208}, "confidence": 0.46808559209746065, "input_tokens": 52, "latency_ms": 216.89634400001978} +{"id": "g0032-conta_debito_automatico_digital-emocional-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8542729981486528, "conta_segunda_via": 0.017815272773948582, "conta_contestacao": 0.015453741468341553, "sem_correspondencia": 0.11245798760905709}, "confidence": 0.8542729981486528, "input_tokens": 47, "latency_ms": 149.03517800001964} +{"id": "g0032-conta_debito_automatico_digital-emocional-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.0289788941271004, "conta_debito_automatico_digital": 0.5983774188573502, "conta_contestacao": 0.04110512221633707, "sem_correspondencia": 0.33153856479921234}, "confidence": 0.5983774188573502, "input_tokens": 49, "latency_ms": 197.67676600002915} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.049243816583716814, "conta_debito_automatico_digital": 0.46324787280625723, "conta_segunda_via": 0.048159157387655055, "sem_correspondencia": 0.43934915322237095}, "confidence": 0.46324787280625723, "input_tokens": 55, "latency_ms": 154.83100899996316} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.5383666147694613, "cancelamento_linha": 0.13486133490714927, "portabilidade": 0.03110973717438106, "sem_correspondencia": 0.2956623131490083}, "confidence": 0.5383666147694613, "input_tokens": 53, "latency_ms": 153.51749500001688} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_pedido": 0.04355583530582884, "atendimento_humano": 0.03477760556577469, "fidelidade_resgate": 0.011076770276397656, "marketplace_compra": 0.030207903515334675, "conta_debito_automatico_digital": 0.42092375809644966, "conta_pagamento_confirmacao": 0.1551852741220108, "reclamacao_atendimento": 0.018848598828431352, "conta_segunda_via": 0.08762216951534335, "conta_contestacao": 0.0230872976454934, "conta_explicacao": 0.04899756824866469, "conta_vencimento": 0.017840429058764283, "sem_correspondencia": 0.10787678982150659}, "confidence": 0.42092375809644966, "input_tokens": 40, "latency_ms": 341.50075499997} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.05856814815252054, "conta_explicacao": 0.054069215482687755, "conta_debito_automatico_digital": 0.6300435885243643, "conta_contestacao": 0.038632379349349454, "conta_segunda_via": 0.011204460100987445, "roaming_pacote": 0.003411839836882347, "conta_vencimento": 0.008234905370442573, "sem_correspondencia": 0.19583546318276562}, "confidence": 0.6300435885243643, "input_tokens": 47, "latency_ms": 256.30282600002374} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8248294983676676, "conta_segunda_via": 0.014572489767518805, "conta_contestacao": 0.02186028204380943, "sem_correspondencia": 0.13873772982100419}, "confidence": 0.8248294983676676, "input_tokens": 49, "latency_ms": 156.8719119999855} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0791926296190663, "conta_segunda_via": 0.19335175726531853, "conta_pagamento_confirmacao": 0.12472071289553044, "cancelamento_linha": 0.00888071566833846, "roaming_pacote": 0.01197271867142158, "parceiros_ofertas": 0.08877914995139027, "suporte_chip_esim": 0.08771670462666016, "conta_vencimento": 0.008535590811035935, "negociacao_religacao": 0.018649387792042477, "cadastro_atualizacao": 0.06659766920026573, "conta_explicacao": 0.055880057620032654, "sem_correspondencia": 0.25572290587889746}, "confidence": 0.25572290587889746, "input_tokens": 37, "latency_ms": 291.11640900003977} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.19101532898133167, "conta_contestacao": 0.07680300610035784, "conta_explicacao": 0.18697519244684802, "conta_segunda_via": 0.10359637161603627, "conta_vencimento": 0.014901157860157329, "conta_pagamento_confirmacao": 0.061820206648724244, "roaming_cobranca": 0.007830753149409002, "sem_correspondencia": 0.35705798319713566}, "confidence": 0.35705798319713566, "input_tokens": 52, "latency_ms": 211.17154899997104} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.525506493982363, "conta_pagamento_confirmacao": 0.08613248874371644, "conta_contestacao": 0.06160063267871443, "conta_vencimento": 0.0055491262788459365, "conta_explicacao": 0.07576657051329236, "conta_segunda_via": 0.10801272043952383, "marketplace_compra": 0.03397898732694338, "sem_correspondencia": 0.10345298003660058}, "confidence": 0.525506493982363, "input_tokens": 55, "latency_ms": 215.66424599996026} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.04492958589181435, "conta_contestacao": 0.09600996822025923, "conta_debito_automatico_digital": 0.5564345199210085, "sem_correspondencia": 0.3026259259669179}, "confidence": 0.5564345199210085, "input_tokens": 40, "latency_ms": 144.86005500003785} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.79595159490477, "vas_cancelamento": 0.004429747161262724, "conta_segunda_via": 0.0184637971567683, "conta_explicacao": 0.035931690044163946, "conta_vencimento": 0.004279470803890884, "conta_contestacao": 0.015962087613958745, "conta_pagamento_confirmacao": 0.055735464891675995, "sem_correspondencia": 0.06924614742350939}, "confidence": 0.79595159490477, "input_tokens": 47, "latency_ms": 217.7275619999932} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_cancelamento": 0.012912346641743748, "recarga_saldo": 0.002968837196128768, "conta_pagamento_confirmacao": 0.029405185179136244, "conta_vencimento": 0.005374762088212158, "internet_pacote_adicional": 0.3786724408180486, "suporte_sem_sinal": 0.0478259610467745, "vas_contratacao": 0.007213374875692799, "conta_explicacao": 0.04403246450804442, "marketplace_compra": 0.01963953435903709, "conta_segunda_via": 0.040954953844680037, "bonus_nao_recebido": 0.007906901442101258, "conta_debito_automatico_digital": 0.15323866500613068, "atendimento_humano": 0.037499601897444806, "conta_contestacao": 0.03646218308242348, "plano_consulta": 0.0677436870394655, "sem_correspondencia": 0.10814910097493595}, "confidence": 0.3786724408180486, "input_tokens": 41, "latency_ms": 430.5947600000195} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.6665983373902304, "conta_segunda_via": 0.07126630283469006, "conta_contestacao": 0.03604438622411603, "sem_correspondencia": 0.22609097355096347}, "confidence": 0.6665983373902304, "input_tokens": 46, "latency_ms": 146.17150399999446} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.3367050713563364, "negociacao_religacao": 0.024966281837458977, "conta_segunda_via": 0.05562938584496773, "sem_correspondencia": 0.5826992609612368}, "confidence": 0.5826992609612368, "input_tokens": 37, "latency_ms": 143.1434270000409} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.01060695450645414, "conta_contestacao": 0.05491059973303078, "negociacao_religacao": 0.012953412559831892, "conta_pagamento_confirmacao": 0.19600157117852993, "conta_explicacao": 0.05704772812412549, "conta_segunda_via": 0.08983319788177001, "conta_debito_automatico_digital": 0.013071975518582793, "sem_correspondencia": 0.565574560497675}, "confidence": 0.565574560497675, "input_tokens": 32, "latency_ms": 201.642894000031} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.020492220564643934, "conta_segunda_via": 0.07085817399622354, "conta_pagamento_confirmacao": 0.5522276831149939, "sem_correspondencia": 0.3564219223241386}, "confidence": 0.5522276831149939, "input_tokens": 35, "latency_ms": 138.799903000006} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.12926004044534395, "conta_segunda_via": 0.10319904358318277, "fidelidade_pontos": 0.0380693241259958, "recarga_realizar": 0.006309376647593936, "negociacao_divida": 0.021845143828602184, "conta_explicacao": 0.06536823860468761, "conta_vencimento": 0.030317388502293964, "parceiros_ofertas": 0.06858471365831198, "conta_pagamento_confirmacao": 0.15240754754609373, "conta_debito_automatico_digital": 0.013100052390710073, "negociacao_religacao": 0.016793317076223335, "sem_correspondencia": 0.3547458135909607}, "confidence": 0.3547458135909607, "input_tokens": 32, "latency_ms": 273.96695999999565} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.10525807797157628, "conta_pagamento_confirmacao": 0.19811393519120712, "negociacao_religacao": 0.017678555811290717, "sem_correspondencia": 0.6789494310259259}, "confidence": 0.6789494310259259, "input_tokens": 32, "latency_ms": 144.0971570000329} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.01241152371438566, "conta_debito_automatico_digital": 0.04945394065704706, "conta_contestacao": 0.07495168659329897, "bonus_nao_recebido": 0.022238157875969465, "negociacao_religacao": 0.01190773500797303, "conta_segunda_via": 0.0952426128621991, "atendimento_humano": 0.055581432301768, "conta_explicacao": 0.07014861016658833, "beneficios_consulta": 0.09361056316876325, "marketplace_compra": 0.014963725707189676, "conta_pagamento_confirmacao": 0.24525256660512937, "sem_correspondencia": 0.2542374453396881}, "confidence": 0.2542374453396881, "input_tokens": 32, "latency_ms": 279.21286700001247} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.01867214513795973, "conta_pagamento_confirmacao": 0.24605584626416002, "conta_segunda_via": 0.049275861896446047, "sem_correspondencia": 0.6859961467014342}, "confidence": 0.6859961467014342, "input_tokens": 36, "latency_ms": 141.07547300000078} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 0.015420549453637297, "plano_consulta": 0.06489040270479042, "negociacao_religacao": 0.010583359974706323, "conta_explicacao": 0.05930146552617216, "conta_vencimento": 0.013497844370924056, "marketplace_compra": 0.028333622938157953, "conta_contestacao": 0.058344434786935254, "troca_numero": 0.003639676831442031, "suporte_sem_sinal": 0.12435669368924238, "conta_pagamento_confirmacao": 0.217697233366452, "conta_segunda_via": 0.055186983248340614, "bonus_nao_recebido": 0.015942747574386698, "seguranca_perda_roubo": 0.05502308911257342, "parceiros_ofertas": 0.06143211909346607, "conta_debito_automatico_digital": 0.02757876555260109, "sem_correspondencia": 0.18877101177617223}, "confidence": 0.217697233366452, "input_tokens": 33, "latency_ms": 434.25210199995945} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.005956110098256157, "plano_troca": 0.007369119697987958, "desconto_retencao": 0.023615328672019438, "conta_explicacao": 0.05615150946800623, "conta_pagamento_confirmacao": 0.15257805635595992, "negociacao_religacao": 0.00919103346035687, "seguranca_perda_roubo": 0.0991976040854972, "conta_debito_automatico_digital": 0.03280210133158355, "fidelidade_resgate": 0.02437792353827761, "conta_vencimento": 0.00907759371378606, "negociacao_divida": 0.012412925291289798, "conta_segunda_via": 0.12315594445080105, "seguranca_fraude": 0.10596244816749223, "conta_contestacao": 0.08257262435648981, "internet_problema_conexao": 0.03669932124060357, "sem_correspondencia": 0.21888035607159254}, "confidence": 0.21888035607159254, "input_tokens": 33, "latency_ms": 417.0661740000128} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.12757628046203495, "negociacao_religacao": 0.01663552274213799, "conta_pagamento_confirmacao": 0.45260284699806114, "sem_correspondencia": 0.4031853497977659}, "confidence": 0.45260284699806114, "input_tokens": 31, "latency_ms": 140.73312300001817} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.2870328690969284, "seguranca_fraude": 0.0461593264928166, "suporte_configuracao": 0.022506495675694946, "reclamacao_atendimento": 0.08420994779781965, "internet_problema_conexao": 0.04515254817492622, "conta_contestacao": 0.07576414854540317, "conta_explicacao": 0.051557517941604396, "cadastro_atualizacao": 0.044061585747851226, "conta_vencimento": 0.014108890503308614, "conta_pagamento_confirmacao": 0.11667070401982982, "roaming_cobranca": 0.0027747284297979387, "negociacao_religacao": 0.005594738228307825, "conta_debito_automatico_digital": 0.014295564797991366, "portabilidade": 0.008000820782026035, "parceiros_ofertas": 0.04030965221685297, "sem_correspondencia": 0.14180046154884085}, "confidence": 0.2870328690969284, "input_tokens": 34, "latency_ms": 416.4457659999812} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.12088691218035459, "conta_pagamento_confirmacao": 0.15740771298468648, "negociacao_religacao": 0.017025481592389168, "sem_correspondencia": 0.7046798932425697}, "confidence": 0.7046798932425697, "input_tokens": 33, "latency_ms": 145.42185999999901} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.08055087291473811, "conta_pagamento_confirmacao": 0.2673726417222895, "conta_vencimento": 0.04685581913482145, "conta_segunda_via": 0.05799779376943308, "negociacao_religacao": 0.019878533015193413, "conta_contestacao": 0.05859514780242668, "conta_debito_automatico_digital": 0.012946416804749753, "sem_correspondencia": 0.455802774836348}, "confidence": 0.455802774836348, "input_tokens": 41, "latency_ms": 208.28858799995942} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 0.012950602011663098, "conta_pagamento_confirmacao": 0.34563249413973185, "cadastro_atualizacao": 0.03451915464274428, "marketplace_compra": 0.04911042759029274, "conta_debito_automatico_digital": 0.07365196211943768, "vas_cancelamento": 0.007353620617377796, "troca_numero": 0.002570045185405845, "conta_vencimento": 0.016243852705217623, "conta_segunda_via": 0.0654581860927086, "negociacao_religacao": 0.009383805113628144, "conta_explicacao": 0.06277208786974119, "conta_contestacao": 0.06004661332824568, "bonus_nao_recebido": 0.009542915987862118, "internet_pacote_adicional": 0.08736480788768233, "fidelidade_pontos": 0.020710837134552816, "sem_correspondencia": 0.1426885875737082}, "confidence": 0.34563249413973185, "input_tokens": 41, "latency_ms": 431.0744599999907} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.09520724575624036, "conta_pagamento_confirmacao": 0.3374165685200193, "negociacao_religacao": 0.029649876098249272, "sem_correspondencia": 0.5377263096254911}, "confidence": 0.5377263096254911, "input_tokens": 49, "latency_ms": 163.4175849999906} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.012698698741574962, "conta_segunda_via": 0.06979431185947987, "conta_pagamento_confirmacao": 0.710552153324514, "sem_correspondencia": 0.2069548360744311}, "confidence": 0.710552153324514, "input_tokens": 46, "latency_ms": 152.61400100001765} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.09395903093899202, "negociacao_religacao": 0.019216165948757243, "conta_pagamento_confirmacao": 0.5308578291237712, "sem_correspondencia": 0.3559669739884795}, "confidence": 0.5308578291237712, "input_tokens": 39, "latency_ms": 143.1612299999756} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.09840304459484132, "conta_pagamento_confirmacao": 0.3616007586658043, "negociacao_religacao": 0.022264944513877543, "sem_correspondencia": 0.5177312522254768}, "confidence": 0.5177312522254768, "input_tokens": 45, "latency_ms": 143.54407700000138} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.3587255400380917, "conta_debito_automatico_digital": 0.025422207711139424, "conta_contestacao": 0.10664492755994687, "negociacao_religacao": 0.018841696198612406, "conta_vencimento": 0.012521461422011678, "conta_explicacao": 0.05405154783968083, "conta_segunda_via": 0.06586533444664634, "sem_correspondencia": 0.3579272847838707}, "confidence": 0.3587255400380917, "input_tokens": 49, "latency_ms": 213.20051999998668} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.09525857883553687, "internet_problema_conexao": 0.014254605424133326, "suporte_configuracao": 0.0196504835405396, "conta_pagamento_confirmacao": 0.3631826347916995, "negociacao_religacao": 0.007958590999168513, "roaming_pacote": 0.003696685896621432, "conta_explicacao": 0.06797555846716381, "conta_segunda_via": 0.13602955664699815, "cancelamento_linha": 0.0033425500213029795, "conta_vencimento": 0.012722707377230203, "vas_consulta": 0.04791251206381714, "conta_debito_automatico_digital": 0.029396113063015254, "suporte_chip_esim": 0.004989900635536575, "marketplace_compra": 0.02353503000649629, "plano_consulta": 0.02334317755576815, "sem_correspondencia": 0.1467513146749722}, "confidence": 0.3631826347916995, "input_tokens": 39, "latency_ms": 479.85999099995524} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.10685839290036313, "cadastro_atualizacao": 0.06373478344613887, "conta_explicacao": 0.0626291471100164, "suporte_chip_esim": 0.04644300323117099, "negociacao_religacao": 0.009605456882605959, "portabilidade": 0.008483845570680984, "parceiros_ofertas": 0.03989348108162187, "internet_pacote_adicional": 0.08477137068045841, "conta_vencimento": 0.009277740307644554, "conta_pagamento_confirmacao": 0.22584419990363502, "seguranca_perda_roubo": 0.037961564197974626, "conta_segunda_via": 0.06190084169537938, "conta_debito_automatico_digital": 0.03617564888878125, "negociacao_divida": 0.008464409800260505, "vas_contratacao": 0.007228526607702186, "sem_correspondencia": 0.1907275876955659}, "confidence": 0.22584419990363502, "input_tokens": 44, "latency_ms": 443.6740630000031} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"beneficios_consulta": 0.11710579004816299, "conta_debito_automatico_digital": 0.1920441371530705, "recarga_realizar": 0.010721030447628104, "internet_problema_conexao": 0.015891431987304475, "marketplace_compra": 0.01280362619186428, "cancelamento_linha": 0.007494917186793325, "desconto_retencao": 0.018036839855562644, "conta_contestacao": 0.056200504424736904, "conta_segunda_via": 0.3456492362592545, "negociacao_religacao": 0.007023154307344781, "conta_vencimento": 0.013449996699183023, "portabilidade": 0.023973580228218945, "recarga_saldo": 0.014807115391197596, "conta_explicacao": 0.06438823485051771, "atendimento_humano": 0.023756382750434926, "sem_correspondencia": 0.0766540222187253}, "confidence": 0.3456492362592545, "input_tokens": 39, "latency_ms": 393.8666110000213} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"plano_troca": 0.007539534565181532, "roaming_cobranca": 0.0026134588134676217, "conta_debito_automatico_digital": 0.018706375955144218, "conta_contestacao": 0.08413275431161059, "portabilidade": 0.007161659273608733, "troca_numero": 0.002548473917407023, "conta_vencimento": 0.0034350089671056384, "conta_explicacao": 0.0318069052002747, "internet_pacote_adicional": 0.1148979975515506, "negociacao_religacao": 0.005721974254544053, "marketplace_compra": 0.025053493976064073, "conta_segunda_via": 0.16157762898142894, "parceiros_ofertas": 0.03155311234509776, "conta_pagamento_confirmacao": 0.3594073397875238, "reclamacao_atendimento": 0.03517107334773167, "sem_correspondencia": 0.10867320875225907}, "confidence": 0.3594073397875238, "input_tokens": 40, "latency_ms": 429.09669600004463} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.03899771841841151, "conta_contestacao": 0.05945408902290462, "desconto_retencao": 0.011573840293775917, "atendimento_humano": 0.03768552212274167, "conta_segunda_via": 0.05037216999332206, "vas_contratacao": 0.01422219860967589, "conta_vencimento": 0.02394798658998455, "negociacao_divida": 0.007108133042345249, "cancelamento_linha": 0.002445526031707527, "beneficios_consulta": 0.040428710500115345, "plano_troca": 0.004020885689835689, "conta_pagamento_confirmacao": 0.40845872246042564, "negociacao_religacao": 0.00524002376528531, "vas_consulta": 0.13244156952648664, "conta_debito_automatico_digital": 0.007860030292822994, "sem_correspondencia": 0.1557428736401594}, "confidence": 0.40845872246042564, "input_tokens": 38, "latency_ms": 456.1991339999736} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.12532062501741806, "conta_segunda_via": 0.12169361542219181, "negociacao_religacao": 0.04564917341044465, "sem_correspondencia": 0.7073365861499454}, "confidence": 0.7073365861499454, "input_tokens": 71, "latency_ms": 175.26145499999757} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"portabilidade": 0.020128772025646863, "suporte_chip_esim": 0.01597081005790755, "conta_contestacao": 0.07225579230071662, "negociacao_religacao": 0.0635654580916868, "recarga_saldo": 0.017055662940765697, "conta_vencimento": 0.026680329689358944, "conta_segunda_via": 0.09064202825411943, "conta_pagamento_confirmacao": 0.36042991575375827, "conta_debito_automatico_digital": 0.03990405873178998, "conta_explicacao": 0.0631561530265098, "internet_problema_conexao": 0.02886687190332473, "sem_correspondencia": 0.2013441472244153}, "confidence": 0.36042991575375827, "input_tokens": 48, "latency_ms": 324.535165000043} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 179, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11951932533680136, "negociacao_religacao": 0.033020835984886365, "conta_segunda_via": 0.08083060534355427, "sem_correspondencia": 0.766629233334758}, "confidence": 0.766629233334758, "input_tokens": 78, "latency_ms": 195.09827400003132} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.07292220646430655, "negociacao_religacao": 0.015225520158971396, "conta_pagamento_confirmacao": 0.24395255426379314, "sem_correspondencia": 0.6678997191129289}, "confidence": 0.6678997191129289, "input_tokens": 57, "latency_ms": 162.71234700002424} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_configuracao": 0.05438741514569506, "fidelidade_resgate": 0.15647542032180325, "conta_vencimento": 0.00846806237634653, "negociacao_religacao": 0.015572091122205575, "conta_segunda_via": 0.09320520344864698, "conta_pagamento_confirmacao": 0.2949838554514501, "conta_debito_automatico_digital": 0.018209574226856217, "recarga_realizar": 0.0029524372983264387, "internet_consumo": 0.01918895301850227, "conta_contestacao": 0.038940998550783416, "conta_explicacao": 0.10909903484627552, "sem_correspondencia": 0.18851695419310863}, "confidence": 0.2949838554514501, "input_tokens": 75, "latency_ms": 329.14755000001605} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.18645660931904995, "vas_cancelamento": 0.008695731340376284, "conta_explicacao": 0.06880650994663462, "negociacao_divida": 0.0227627274664504, "conta_segunda_via": 0.04433066127481096, "portabilidade": 0.012810141929365419, "conta_pagamento_confirmacao": 0.20718892144889164, "troca_numero": 0.005618087138994869, "vas_contratacao": 0.011595109701641198, "fidelidade_pontos": 0.02340764968357882, "conta_contestacao": 0.046895393103688725, "reclamacao_atendimento": 0.0744994013759207, "negociacao_religacao": 0.02547766299099948, "conta_vencimento": 0.01567339429016474, "roaming_cobranca": 0.007871057358054205, "sem_correspondencia": 0.23791094163137796}, "confidence": 0.23791094163137796, "input_tokens": 62, "latency_ms": 418.48881200002097} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao", "negociacao_religacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"roaming_duvida": 0.02322797052797741, "vas_consulta": 0.081547854508135, "conta_segunda_via": 0.04952862003009126, "fidelidade_resgate": 0.031121743147334235, "conta_contestacao": 0.11031500748585893, "suporte_sem_sinal": 0.1347581714073232, "negociacao_religacao": 0.01833748590191858, "cadastro_atualizacao": 0.046321316518158094, "negociacao_divida": 0.017293542236979105, "conta_pagamento_confirmacao": 0.2554041388168006, "fidelidade_pontos": 0.07164933372327685, "sem_correspondencia": 0.16049481569614674}, "confidence": 0.2554041388168006, "input_tokens": 74, "latency_ms": 354.85848700000133} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_divida": 0.06319839866375766, "conta_pagamento_confirmacao": 0.3743298862447246, "plano_troca": 0.015711250676201927, "negociacao_religacao": 0.016260928466838447, "roaming_pacote": 0.004274300542410773, "conta_segunda_via": 0.12621685089471554, "marketplace_pedido": 0.051732874620431434, "conta_debito_automatico_digital": 0.032226568056103445, "conta_vencimento": 0.017507371555966943, "conta_contestacao": 0.05483893616606957, "conta_explicacao": 0.09909552898707545, "sem_correspondencia": 0.14460710512570424}, "confidence": 0.3743298862447246, "input_tokens": 59, "latency_ms": 311.44025200001124} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.027113801720969315, "conta_segunda_via": 0.05520410630091629, "conta_pagamento_confirmacao": 0.17589450717365343, "sem_correspondencia": 0.7417875848044609}, "confidence": 0.7417875848044609, "input_tokens": 68, "latency_ms": 174.39157400002614} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.1530986914517365, "conta_contestacao": 0.08161381791879983, "conta_debito_automatico_digital": 0.015686609588685504, "negociacao_religacao": 0.012393565891026916, "conta_vencimento": 0.014431632020291253, "conta_explicacao": 0.05084056042626207, "conta_pagamento_confirmacao": 0.30112952814719296, "sem_correspondencia": 0.3708055945560049}, "confidence": 0.3708055945560049, "input_tokens": 57, "latency_ms": 270.50210500004823} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"negociacao_religacao": 0.04572082200204826, "portabilidade": 0.01618311328742565, "conta_contestacao": 0.08435080741241482, "conta_debito_automatico_digital": 0.24097561252735003, "conta_pagamento_confirmacao": 0.15888416382392098, "conta_segunda_via": 0.13368039999558554, "conta_explicacao": 0.06969027052452133, "marketplace_compra": 0.08575857968095404, "seguranca_fraude": 0.028058261862476536, "troca_numero": 0.002733212829508322, "conta_vencimento": 0.00777412652771241, "sem_correspondencia": 0.1261906295260821}, "confidence": 0.24097561252735003, "input_tokens": 66, "latency_ms": 308.4433649999596} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["roaming_cobranca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 175, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.05573814982761108, "conta_pagamento_confirmacao": 0.11838969323658138, "negociacao_religacao": 0.019487730723148643, "sem_correspondencia": 0.8063844262126589}, "confidence": 0.8063844262126589, "input_tokens": 76, "latency_ms": 163.9422819999936} +{"id": "g0042-negociacao_divida-curto_neutro-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.27216178077399067, "conta_segunda_via": 0.04383586703302016, "negociacao_religacao": 0.0635599044577781, "sem_correspondencia": 0.6204424477352111}, "confidence": 0.6204424477352111, "input_tokens": 35, "latency_ms": 138.84255299996084} +{"id": "g0042-negociacao_divida-curto_neutro-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.08194458436951632, "plano_nova_linha": 0.01934594463472054, "negociacao_divida": 0.10636956927849929, "roaming_pacote": 0.0028653594032782164, "recarga_realizar": 0.0040430901336769446, "conta_explicacao": 0.03891313425897892, "fidelidade_pontos": 0.04546363625289153, "suporte_configuracao": 0.02106878149166714, "conta_vencimento": 0.00851251273117661, "troca_numero": 0.0020797699568806567, "beneficios_consulta": 0.027903787629307553, "negociacao_religacao": 0.022365959231008547, "conta_debito_automatico_digital": 0.3536210933605844, "marketplace_pedido": 0.045561793926394346, "cadastro_atualizacao": 0.0257694663842589, "sem_correspondencia": 0.1941715169571601}, "confidence": 0.3536210933605844, "input_tokens": 33, "latency_ms": 394.35006100001146} +{"id": "g0042-negociacao_divida-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11139438220229043, "conta_segunda_via": 0.25840915789658775, "conta_explicacao": 0.1493786364423416, "sem_correspondencia": 0.48081782345878027}, "confidence": 0.48081782345878027, "input_tokens": 32, "latency_ms": 132.097731999977} +{"id": "g0042-negociacao_divida-curto_neutro-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.22005734749373354, "conta_segunda_via": 0.07532320480255504, "negociacao_religacao": 0.058625532853904594, "sem_correspondencia": 0.6459939148498068}, "confidence": 0.6459939148498068, "input_tokens": 35, "latency_ms": 138.19559600000275} +{"id": "g0042-negociacao_divida-curto_neutro-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.04424699727215807, "troca_numero": 0.0024314564426293926, "desconto_retencao": 0.01390234368012898, "parceiros_ofertas": 0.038816686358147424, "fidelidade_resgate": 0.014609685962929522, "suporte_configuracao": 0.012896303898689301, "plano_nova_linha": 0.004987830249706001, "negociacao_religacao": 0.008824159309042996, "conta_explicacao": 0.04853839009498814, "recarga_nao_creditada": 0.004076671282978064, "conta_segunda_via": 0.0992153948245999, "plano_troca": 0.008439284670732126, "negociacao_divida": 0.5249490092978905, "roaming_duvida": 0.004644070708713767, "conta_pagamento_confirmacao": 0.04680209563298062, "sem_correspondencia": 0.1226196203136852}, "confidence": 0.5249490092978905, "input_tokens": 36, "latency_ms": 415.27510399998846} +{"id": "g0042-negociacao_divida-curto_neutro-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"negociacao_religacao": 0.014053301479991204, "parceiros_ofertas": 0.03605283692699117, "atendimento_humano": 0.0801428011763591, "plano_consulta": 0.36506982583816666, "recarga_saldo": 0.0069663564525944644, "roaming_pacote": 0.004297457045669511, "marketplace_pedido": 0.03270658383713653, "conta_segunda_via": 0.1341541817795675, "suporte_configuracao": 0.03277127350130167, "negociacao_divida": 0.01868078244933462, "plano_troca": 0.0245101649688416, "conta_contestacao": 0.037511504103563145, "beneficios_consulta": 0.054108674007124366, "suporte_chip_esim": 0.011415009988597305, "portabilidade": 0.015207985908307542, "sem_correspondencia": 0.1323512605364536}, "confidence": 0.36506982583816666, "input_tokens": 33, "latency_ms": 434.2891009999903} +{"id": "g0042-negociacao_divida-curto_neutro-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"beneficios_consulta": 0.22620015225522475, "internet_pacote_adicional": 0.3742994728846387, "portabilidade": 0.00865248791477157, "negociacao_divida": 0.041833695725543914, "recarga_nao_creditada": 0.004041859947846717, "roaming_cobranca": 0.002107732964622968, "cancelamento_linha": 0.003074438828360195, "vas_consulta": 0.040697154339914006, "conta_vencimento": 0.00989344080731453, "negociacao_religacao": 0.006739841421430135, "plano_troca": 0.013139826465879452, "fidelidade_resgate": 0.02293085717852733, "conta_segunda_via": 0.017112039316461148, "internet_consumo": 0.07527884967161277, "fidelidade_pontos": 0.03776419598586441, "sem_correspondencia": 0.11623395429198739}, "confidence": 0.3742994728846387, "input_tokens": 32, "latency_ms": 382.0351370000026} +{"id": "g0042-negociacao_divida-curto_neutro-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"troca_numero": 0.008567547274023856, "internet_problema_conexao": 0.023969040759455624, "conta_segunda_via": 0.1054018940752037, "negociacao_religacao": 0.024008651770498247, "negociacao_divida": 0.5189652947146999, "suporte_chip_esim": 0.011083491881763241, "marketplace_compra": 0.035571697469929, "sem_correspondencia": 0.2724323820544265}, "confidence": 0.5189652947146999, "input_tokens": 33, "latency_ms": 206.78775800001858} +{"id": "g0042-negociacao_divida-curto_neutro-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.20271011903821323, "plano_troca": 0.013571467060994352, "roaming_duvida": 0.011615768844041478, "seguranca_perda_roubo": 0.060217796914962166, "negociacao_divida": 0.3899990861769893, "negociacao_religacao": 0.014825521761194964, "cadastro_atualizacao": 0.059518563660999335, "internet_consumo": 0.03724174149462383, "parceiros_ofertas": 0.03164801702395058, "recarga_realizar": 0.003269568039995133, "cancelamento_linha": 0.007875061483936456, "sem_correspondencia": 0.16750728850009913}, "confidence": 0.3899990861769893, "input_tokens": 31, "latency_ms": 271.9536299999845} +{"id": "g0042-negociacao_divida-curto_neutro-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.10595119981358647, "negociacao_religacao": 0.03687091999212474, "conta_segunda_via": 0.06346351795189495, "sem_correspondencia": 0.7937143622423939}, "confidence": 0.7937143622423939, "input_tokens": 34, "latency_ms": 137.530943999991} +{"id": "g0042-negociacao_divida-curto_neutro-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"roaming_cobranca": 0.00632927872689212, "desconto_retencao": 0.04256962790678558, "negociacao_religacao": 0.02120462335106735, "negociacao_divida": 0.18770767044913506, "conta_segunda_via": 0.09064308933814896, "portabilidade": 0.016429687607414967, "conta_contestacao": 0.08870245888047912, "bonus_nao_recebido": 0.03320409124175469, "conta_vencimento": 0.029593718547110757, "suporte_sem_sinal": 0.2165866584949192, "fidelidade_pontos": 0.06859774429993563, "sem_correspondencia": 0.19843135115635657}, "confidence": 0.2165866584949192, "input_tokens": 40, "latency_ms": 274.813647999963} +{"id": "g0042-negociacao_divida-curto_neutro-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.13033306289138916, "fidelidade_pontos": 0.04836778600385548, "roaming_cobranca": 0.00520016659739963, "negociacao_religacao": 0.020029142023303432, "conta_explicacao": 0.054616937979374156, "negociacao_divida": 0.12802141600796385, "conta_segunda_via": 0.038985705939926674, "beneficios_consulta": 0.12865113906506073, "recarga_nao_creditada": 0.0064119816166297245, "seguranca_fraude": 0.06358583120495202, "parceiros_ofertas": 0.08031110274797947, "sem_correspondencia": 0.2954857279221657}, "confidence": 0.2954857279221657, "input_tokens": 33, "latency_ms": 271.7414659999804} +{"id": "g0045-negociacao_divida-regionalismo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.024538646103661337, "conta_segunda_via": 0.031442174910789544, "negociacao_divida": 0.6744629388955193, "sem_correspondencia": 0.2695562400900298}, "confidence": 0.6744629388955193, "input_tokens": 62, "latency_ms": 148.29246800002238} +{"id": "g0045-negociacao_divida-regionalismo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"desconto_retencao": 0.0423925604944902, "negociacao_divida": 0.08050193109973892, "suporte_chip_esim": 0.014052461280973047, "plano_troca": 0.021930033933344282, "beneficios_consulta": 0.1249038014767787, "conta_segunda_via": 0.07997804351091689, "recarga_realizar": 0.009925063967543519, "bonus_nao_recebido": 0.038621214330210554, "negociacao_religacao": 0.04079970082565334, "conta_pagamento_confirmacao": 0.29140288424741817, "recarga_saldo": 0.01206597532137603, "sem_correspondencia": 0.24342632951155635}, "confidence": 0.29140288424741817, "input_tokens": 63, "latency_ms": 314.0858040000012} +{"id": "g0045-negociacao_divida-regionalismo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.03410749641045022, "negociacao_divida": 0.3879697346261704, "conta_segunda_via": 0.0319906934804351, "sem_correspondencia": 0.5459320754829443}, "confidence": 0.5459320754829443, "input_tokens": 58, "latency_ms": 159.27743000003147} +{"id": "g0045-negociacao_divida-regionalismo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.6252522152029968, "negociacao_religacao": 0.0495190754317824, "conta_segunda_via": 0.03191087165076457, "sem_correspondencia": 0.29331783771445624}, "confidence": 0.6252522152029968, "input_tokens": 55, "latency_ms": 156.04266099995812} +{"id": "g0045-negociacao_divida-regionalismo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 136, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.027069635084205082, "recarga_saldo": 0.016045616581016407, "negociacao_divida": 0.07447401267720731, "vas_cancelamento": 0.022551081570586228, "bonus_nao_recebido": 0.03988917827853907, "vas_contratacao": 0.062115336311265756, "suporte_chip_esim": 0.009130788762924327, "conta_pagamento_confirmacao": 0.13506382401889955, "internet_consumo": 0.06887877578559273, "conta_segunda_via": 0.06193431700912899, "negociacao_religacao": 0.03423108829041373, "sem_correspondencia": 0.4486163456302208}, "confidence": 0.4486163456302208, "input_tokens": 69, "latency_ms": 314.7039129999598} +{"id": "g0045-negociacao_divida-regionalismo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.055016398839774716, "conta_segunda_via": 0.0960804305678638, "negociacao_divida": 0.21217297175655492, "sem_correspondencia": 0.6367301988358065}, "confidence": 0.6367301988358065, "input_tokens": 60, "latency_ms": 147.64015299999755} +{"id": "g0045-negociacao_divida-regionalismo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.22144207641856611, "vas_cancelamento": 0.01352521047291169, "portabilidade": 0.009969142132761165, "atendimento_humano": 0.15487146127870835, "negociacao_divida": 0.16145282786799892, "marketplace_compra": 0.01443300139274273, "plano_troca": 0.008625076843198956, "suporte_sem_sinal": 0.1938555693920506, "conta_vencimento": 0.011613427660199608, "negociacao_religacao": 0.019901705637152014, "seguranca_fraude": 0.09637014594658516, "sem_correspondencia": 0.0939403549571247}, "confidence": 0.22144207641856611, "input_tokens": 54, "latency_ms": 287.32254999999896} +{"id": "g0045-negociacao_divida-regionalismo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.053329498917035804, "negociacao_religacao": 0.047595659005836, "negociacao_divida": 0.5692175372294692, "sem_correspondencia": 0.32985730484765896}, "confidence": 0.5692175372294692, "input_tokens": 56, "latency_ms": 145.38542200000393} +{"id": "g0045-negociacao_divida-regionalismo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.25138221174297193, "internet_pacote_adicional": 0.10039152597677344, "roaming_pacote": 0.0046702895277665555, "conta_segunda_via": 0.03396200521514212, "conta_debito_automatico_digital": 0.03216543919495162, "cadastro_atualizacao": 0.04762665741175377, "roaming_cobranca": 0.008897810591112864, "suporte_configuracao": 0.02250676503897098, "negociacao_religacao": 0.016468180987670646, "marketplace_pedido": 0.03149168689050791, "internet_consumo": 0.13065271590595512, "roaming_duvida": 0.013893385029884214, "portabilidade": 0.01579328501906057, "conta_pagamento_confirmacao": 0.11670514652656033, "marketplace_compra": 0.03053819880132037, "sem_correspondencia": 0.14285469613959756}, "confidence": 0.25138221174297193, "input_tokens": 53, "latency_ms": 422.45057100001304} +{"id": "g0045-negociacao_divida-regionalismo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.03136560519492361, "negociacao_divida": 0.6368397281552679, "conta_segunda_via": 0.04643928926239877, "sem_correspondencia": 0.28535537738740974}, "confidence": 0.6368397281552679, "input_tokens": 52, "latency_ms": 143.70898699996815} +{"id": "g0045-negociacao_divida-regionalismo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.07171506080341623, "conta_contestacao": 0.07552288884119038, "roaming_cobranca": 0.005449701863161809, "desconto_retencao": 0.012365781444495743, "negociacao_divida": 0.22918700930424038, "fidelidade_resgate": 0.023832901748106584, "vas_cancelamento": 0.009045993470764364, "plano_troca": 0.021970263947975303, "negociacao_religacao": 0.035425433956447885, "internet_consumo": 0.1032913830527532, "conta_segunda_via": 0.04543017843520775, "sem_correspondencia": 0.3667634031322404}, "confidence": 0.3667634031322404, "input_tokens": 63, "latency_ms": 297.15327299999217} +{"id": "g0045-negociacao_divida-regionalismo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.027280676449371887, "negociacao_divida": 0.1762615101572133, "fidelidade_resgate": 0.02847506036949198, "plano_troca": 0.02293910216873823, "recarga_realizar": 0.033957406056213606, "conta_segunda_via": 0.10414604590479545, "beneficios_consulta": 0.12823790001293142, "negociacao_religacao": 0.0236822249221263, "atendimento_humano": 0.09785681726012635, "vas_contratacao": 0.019568148526575544, "conta_contestacao": 0.06220250426114992, "conta_vencimento": 0.0153983529653799, "roaming_duvida": 0.014616788942332834, "seguranca_fraude": 0.03144062606854711, "suporte_configuracao": 0.03121868259116472, "sem_correspondencia": 0.18271815334384145}, "confidence": 0.18271815334384145, "input_tokens": 75, "latency_ms": 468.57267600000796} +{"id": "g0048-negociacao_divida-indireto_multiplo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.06369366473073637, "conta_segunda_via": 0.05261493454644481, "negociacao_religacao": 0.034971389789240845, "sem_correspondencia": 0.848720010933578}, "confidence": 0.848720010933578, "input_tokens": 54, "latency_ms": 145.56630399999904} +{"id": "g0048-negociacao_divida-indireto_multiplo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao", "conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"negociacao_divida": 0.02762618316699566, "negociacao_religacao": 0.007135988286226868, "conta_segunda_via": 0.8521613565960665, "sem_correspondencia": 0.11307647195071092}, "confidence": 0.8521613565960665, "input_tokens": 67, "latency_ms": 156.7306849999568} +{"id": "g0048-negociacao_divida-indireto_multiplo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.023595971530435772, "recarga_nao_creditada": 0.019523565889809483, "vas_cancelamento": 0.07436658885279827, "seguranca_fraude": 0.11755961880443208, "suporte_configuracao": 0.09777064459148911, "negociacao_divida": 0.06351943692680817, "conta_segunda_via": 0.08953414645994583, "sem_correspondencia": 0.5141300269442812}, "confidence": 0.5141300269442812, "input_tokens": 50, "latency_ms": 217.70910300000423} +{"id": "g0048-negociacao_divida-indireto_multiplo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_divida", "negociacao_religacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 0.23453037130147222, "parceiros_ofertas": 0.035168105642383644, "vas_contratacao": 0.020790844338671857, "cadastro_atualizacao": 0.05145923679582662, "negociacao_divida": 0.11490127277064019, "conta_segunda_via": 0.0205589990226421, "negociacao_religacao": 0.39340360951032016, "sem_correspondencia": 0.1291875606180432}, "confidence": 0.39340360951032016, "input_tokens": 53, "latency_ms": 215.03478700003598} +{"id": "g0048-negociacao_divida-indireto_multiplo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.11107052521011837, "conta_segunda_via": 0.14153025068312863, "marketplace_compra": 0.08076649452549711, "vas_contratacao": 0.024130354580547502, "recarga_saldo": 0.00980761403450458, "plano_troca": 0.015433498287486316, "fidelidade_pontos": 0.041878817261451734, "internet_consumo": 0.0922847125670908, "cadastro_atualizacao": 0.04285839355688295, "cancelamento_linha": 0.007452186467717655, "suporte_chip_esim": 0.013686448832761034, "conta_contestacao": 0.05369956613917191, "negociacao_religacao": 0.024187964334460542, "internet_pacote_adicional": 0.1116122941979016, "plano_nova_linha": 0.010652879639959248, "sem_correspondencia": 0.21894799968132003}, "confidence": 0.21894799968132003, "input_tokens": 50, "latency_ms": 420.29314199999135} +{"id": "g0048-negociacao_divida-indireto_multiplo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.02290969280118021, "conta_segunda_via": 0.23952972242016163, "negociacao_religacao": 0.016159781749701434, "seguranca_perda_roubo": 0.030623317800391264, "cadastro_atualizacao": 0.09051760786677653, "marketplace_compra": 0.05886008058959401, "negociacao_divida": 0.033200587180613514, "conta_contestacao": 0.058315219645256766, "conta_explicacao": 0.07630689236065384, "fidelidade_pontos": 0.0852722204542771, "troca_numero": 0.004776586649454187, "sem_correspondencia": 0.2835282904819395}, "confidence": 0.2835282904819395, "input_tokens": 66, "latency_ms": 319.8341410000012} +{"id": "g0048-negociacao_divida-indireto_multiplo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.03876119747573409, "beneficios_consulta": 0.10850004111987357, "seguranca_fraude": 0.08594348875927184, "vas_consulta": 0.17849392933135316, "conta_explicacao": 0.04488814560039417, "vas_contratacao": 0.023853342766976638, "marketplace_compra": 0.025201154752807448, "suporte_sem_sinal": 0.12421972418512639, "cancelamento_linha": 0.006444557084244083, "marketplace_pedido": 0.0239331403533329, "recarga_nao_creditada": 0.003510037446972244, "negociacao_religacao": 0.00919748720052971, "reclamacao_atendimento": 0.16923527099724753, "negociacao_divida": 0.01865267137527545, "conta_segunda_via": 0.015145032782590653, "sem_correspondencia": 0.12402077876827011}, "confidence": 0.17849392933135316, "input_tokens": 49, "latency_ms": 447.3282190000418} +{"id": "g0048-negociacao_divida-indireto_multiplo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.09900086898640686, "conta_contestacao": 0.054154264821478254, "conta_segunda_via": 0.03590441313251066, "conta_debito_automatico_digital": 0.025275058523452222, "negociacao_divida": 0.025516014038038253, "vas_consulta": 0.25979997106697256, "atendimento_humano": 0.03292021702644636, "recarga_realizar": 0.2036961276183643, "internet_pacote_adicional": 0.09224306536638618, "negociacao_religacao": 0.014060333186238064, "desconto_retencao": 0.016600229727302764, "sem_correspondencia": 0.1408294365064035}, "confidence": 0.25979997106697256, "input_tokens": 49, "latency_ms": 293.0910680000238} +{"id": "g0048-negociacao_divida-indireto_multiplo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.042626017820514006, "negociacao_divida": 0.09190733354173351, "conta_segunda_via": 0.039803354301166174, "sem_correspondencia": 0.8256632943365863}, "confidence": 0.8256632943365863, "input_tokens": 46, "latency_ms": 139.80073199996923} +{"id": "g0048-negociacao_divida-indireto_multiplo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.045548127034733814, "negociacao_divida": 0.018704224761103228, "negociacao_religacao": 0.016694790094425326, "sem_correspondencia": 0.9190528581097376}, "confidence": 0.9190528581097376, "input_tokens": 51, "latency_ms": 145.07963299996618} +{"id": "g0048-negociacao_divida-indireto_multiplo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.18200559271525557, "troca_numero": 0.006913747960410451, "roaming_pacote": 0.008702366086764545, "marketplace_pedido": 0.14696814804189595, "negociacao_religacao": 0.02988947694606506, "conta_segunda_via": 0.0647462264050835, "negociacao_divida": 0.15710715191006436, "sem_correspondencia": 0.40366728993446055}, "confidence": 0.40366728993446055, "input_tokens": 47, "latency_ms": 202.71736199998713} +{"id": "g0048-negociacao_divida-indireto_multiplo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.19285497697346016, "desconto_retencao": 0.10108141149216542, "roaming_cobranca": 0.00643805944451424, "suporte_configuracao": 0.037154818155401136, "fidelidade_resgate": 0.03337905406747517, "internet_problema_conexao": 0.06605162176259063, "negociacao_religacao": 0.018331582769829807, "negociacao_divida": 0.025040798632466853, "conta_segunda_via": 0.037693889989231975, "internet_pacote_adicional": 0.1363985626519369, "conta_debito_automatico_digital": 0.05888413747172933, "sem_correspondencia": 0.2866910865891984}, "confidence": 0.2866910865891984, "input_tokens": 51, "latency_ms": 308.3978869999555} +{"id": "g0050-negociacao_religacao-informal_abreviado-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.004184322346437674, "recarga_realizar": 0.0038659278447114196, "bonus_nao_recebido": 0.006595157418149459, "troca_numero": 0.0015324313114192943, "conta_segunda_via": 0.012440464205914032, "vas_cancelamento": 0.002981321592613673, "vas_consulta": 0.20553020714225873, "reclamacao_atendimento": 0.06614719941562974, "negociacao_divida": 0.00806134643373829, "negociacao_religacao": 0.16945396018512046, "plano_troca": 0.004179281563105263, "conta_pagamento_confirmacao": 0.13739919382556587, "cadastro_atualizacao": 0.038762684121789674, "suporte_sem_sinal": 0.12347770230744524, "seguranca_perda_roubo": 0.11573068561813911, "sem_correspondencia": 0.09965811466796207}, "confidence": 0.20553020714225873, "input_tokens": 47, "latency_ms": 438.5364139999979} +{"id": "g0050-negociacao_religacao-informal_abreviado-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.004211557828150832, "bonus_nao_recebido": 0.027419762546973276, "roaming_duvida": 0.006372672906290201, "beneficios_consulta": 0.15112702008436793, "conta_debito_automatico_digital": 0.0077376831530533855, "internet_pacote_adicional": 0.4037762538109879, "suporte_sem_sinal": 0.10950495246014026, "reclamacao_atendimento": 0.06206980737830698, "conta_pagamento_confirmacao": 0.02129008754815991, "marketplace_pedido": 0.03349964531252725, "negociacao_divida": 0.006111392669863072, "seguranca_perda_roubo": 0.024104425336279635, "vas_contratacao": 0.01149950062503693, "suporte_chip_esim": 0.008379831505602809, "negociacao_religacao": 0.019946503775556575, "sem_correspondencia": 0.10294890305870302}, "confidence": 0.4037762538109879, "input_tokens": 42, "latency_ms": 457.3305079999841} +{"id": "g0050-negociacao_religacao-informal_abreviado-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"cadastro_atualizacao": 0.057153654790621886, "troca_numero": 0.0017915547810233934, "conta_segunda_via": 0.011134046409855833, "recarga_nao_creditada": 0.0033982227013930797, "conta_vencimento": 0.004891433876071791, "negociacao_religacao": 0.015205663079910822, "marketplace_pedido": 0.01949097637669776, "negociacao_divida": 0.00826784430372696, "vas_consulta": 0.04966770609936497, "internet_problema_conexao": 0.044673980405738084, "conta_pagamento_confirmacao": 0.3834581173522111, "conta_contestacao": 0.04598124813427562, "suporte_sem_sinal": 0.1378385459274433, "reclamacao_atendimento": 0.09287654096974675, "plano_consulta": 0.02743584917929762, "sem_correspondencia": 0.09673461561262106}, "confidence": 0.3834581173522111, "input_tokens": 46, "latency_ms": 415.96973400004345} +{"id": "g0050-negociacao_religacao-informal_abreviado-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.4729849687349331, "fidelidade_pontos": 0.04067072637254237, "suporte_chip_esim": 0.012749557359610577, "cancelamento_linha": 0.03246866905601943, "parceiros_ofertas": 0.10576884428827307, "suporte_sem_sinal": 0.07768841073347552, "reclamacao_atendimento": 0.04682747638443955, "seguranca_fraude": 0.03420047083087178, "recarga_saldo": 0.00514019000317866, "conta_pagamento_confirmacao": 0.014313615831893653, "internet_pacote_adicional": 0.037989448685218676, "desconto_retencao": 0.007590954177843492, "negociacao_divida": 0.007699479334616141, "vas_cancelamento": 0.0049909716379065595, "conta_debito_automatico_digital": 0.004035352721744491, "sem_correspondencia": 0.09488086384743291}, "confidence": 0.4729849687349331, "input_tokens": 41, "latency_ms": 434.83842799997774} +{"id": "g0050-negociacao_religacao-informal_abreviado-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09009572588406564, "negociacao_religacao": 0.25401843918956124, "suporte_sem_sinal": 0.247024891742872, "sem_correspondencia": 0.4088609431835011}, "confidence": 0.4088609431835011, "input_tokens": 38, "latency_ms": 141.2523619999888} +{"id": "g0050-negociacao_religacao-informal_abreviado-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.2684952914714813, "suporte_sem_sinal": 0.2580488324165344, "conta_pagamento_confirmacao": 0.030799061059951782, "sem_correspondencia": 0.44265681505203247}, "confidence": 0.44265681505203247, "input_tokens": 43, "latency_ms": 143.5934360000033} +{"id": "g0050-negociacao_religacao-informal_abreviado-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.5498622018854156, "negociacao_religacao": 0.018829686426895212, "conta_pagamento_confirmacao": 0.025556528750385873, "sem_correspondencia": 0.4057515829373033}, "confidence": 0.5498622018854156, "input_tokens": 39, "latency_ms": 142.35026000000062} +{"id": "g0050-negociacao_religacao-informal_abreviado-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"troca_numero": 0.0026069932409151808, "seguranca_fraude": 0.061402427308338364, "negociacao_divida": 0.019573896617465066, "negociacao_religacao": 0.37303199400041454, "roaming_pacote": 0.010614697547109931, "suporte_sem_sinal": 0.1302379485088372, "parceiros_ofertas": 0.0496403822884703, "cadastro_atualizacao": 0.029407370075532683, "bonus_nao_recebido": 0.011398277882205125, "fidelidade_resgate": 0.011067930322945988, "reclamacao_atendimento": 0.05548943063259898, "roaming_duvida": 0.018464616953960507, "desconto_retencao": 0.004358460082721648, "conta_pagamento_confirmacao": 0.09087853643868175, "atendimento_humano": 0.03535439727726902, "sem_correspondencia": 0.09647264082253372}, "confidence": 0.37303199400041454, "input_tokens": 42, "latency_ms": 416.89752099995303} +{"id": "g0050-negociacao_religacao-informal_abreviado-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_sem_sinal": 0.22069758310351476, "suporte_chip_esim": 0.012710615211259012, "conta_pagamento_confirmacao": 0.3114274846816305, "parceiros_ofertas": 0.08153378462304381, "conta_contestacao": 0.08613363123981313, "negociacao_divida": 0.019606151344249034, "negociacao_religacao": 0.03282826937114282, "sem_correspondencia": 0.23506248042534691}, "confidence": 0.3114274846816305, "input_tokens": 36, "latency_ms": 208.94779499997185} +{"id": "g0050-negociacao_religacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"portabilidade": 0.007905217349568748, "roaming_cobranca": 0.007479805055225666, "reclamacao_atendimento": 0.10029171556830697, "suporte_configuracao": 0.05906160570198916, "desconto_retencao": 0.020780780050182038, "internet_pacote_adicional": 0.4032532929373929, "cancelamento_linha": 0.07517486364357401, "roaming_pacote": 0.004549191528921053, "roaming_duvida": 0.012697664266940117, "vas_cancelamento": 0.0108732593309411, "suporte_sem_sinal": 0.12095429775227189, "troca_numero": 0.002700353579458277, "conta_pagamento_confirmacao": 0.02828349005144789, "plano_troca": 0.007749799644528211, "negociacao_divida": 0.0059832908386040565, "sem_correspondencia": 0.13226137270064792}, "confidence": 0.4032532929373929, "input_tokens": 43, "latency_ms": 399.3811469999855} +{"id": "g0050-negociacao_religacao-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"fidelidade_pontos": 0.17971832698761964, "negociacao_divida": 0.0167356111561434, "seguranca_perda_roubo": 0.426965824359765, "plano_nova_linha": 0.04763055872149604, "suporte_sem_sinal": 0.1064961531791657, "conta_segunda_via": 0.020631772993814915, "roaming_duvida": 0.007906681703366045, "atendimento_humano": 0.03844053223053815, "conta_contestacao": 0.025952178477313605, "conta_pagamento_confirmacao": 0.017377810212844968, "fidelidade_resgate": 0.018223195911676517, "sem_correspondencia": 0.09392135406625603}, "confidence": 0.426965824359765, "input_tokens": 43, "latency_ms": 293.5604780000176} +{"id": "g0050-negociacao_religacao-informal_abreviado-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.007840074401644982, "negociacao_divida": 0.010832372780447765, "plano_troca": 0.013460094702036532, "conta_vencimento": 0.007557557240078183, "negociacao_religacao": 0.046778491453249686, "bonus_nao_recebido": 0.04756508647999043, "internet_problema_conexao": 0.08128484134125456, "internet_consumo": 0.06436801539926192, "conta_pagamento_confirmacao": 0.03585828378035346, "internet_pacote_adicional": 0.0420142289862184, "recarga_nao_creditada": 0.005257774477861904, "suporte_sem_sinal": 0.18524495791493556, "reclamacao_atendimento": 0.1357251520598502, "recarga_saldo": 0.006609869954673118, "plano_nova_linha": 0.08677527835319515, "sem_correspondencia": 0.22282792067494817}, "confidence": 0.22282792067494817, "input_tokens": 41, "latency_ms": 423.0117729999847} +{"id": "g0051-negociacao_religacao-erros_digitacao-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.01884604702417671, "suporte_sem_sinal": 0.12890303928742533, "conta_contestacao": 0.10239844961174757, "plano_troca": 0.0056849556698208405, "negociacao_religacao": 0.3812356981340139, "conta_pagamento_confirmacao": 0.09582384903190355, "negociacao_divida": 0.011508725893212387, "plano_nova_linha": 0.05943973041371967, "portabilidade": 0.008620317559709382, "atendimento_humano": 0.049052723827717845, "marketplace_compra": 0.009933378010861646, "sem_correspondencia": 0.12855308553569117}, "confidence": 0.3812356981340139, "input_tokens": 43, "latency_ms": 278.6103060000187} +{"id": "g0051-negociacao_religacao-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.2573879527933985, "troca_numero": 0.00341481861010071, "negociacao_divida": 0.018117477193538213, "conta_pagamento_confirmacao": 0.06886240488829401, "bonus_nao_recebido": 0.07119486862987368, "plano_consulta": 0.07747435919780175, "recarga_saldo": 0.005859633608893547, "roaming_cobranca": 0.008017052487532027, "conta_explicacao": 0.04811626799929359, "reclamacao_atendimento": 0.21153809541677057, "seguranca_fraude": 0.0709299856019982, "sem_correspondencia": 0.1590870835725052}, "confidence": 0.2573879527933985, "input_tokens": 46, "latency_ms": 295.0139110000123} +{"id": "g0051-negociacao_religacao-erros_digitacao-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_vencimento": 0.007743276265733318, "seguranca_perda_roubo": 0.04082585911142782, "negociacao_religacao": 0.3008073299736501, "cancelamento_linha": 0.04101869504032312, "negociacao_divida": 0.016660254611571015, "parceiros_ofertas": 0.057204433344906706, "plano_consulta": 0.07050586560770086, "conta_pagamento_confirmacao": 0.056456275836369856, "suporte_sem_sinal": 0.20831307972528723, "conta_contestacao": 0.049826037625943675, "vas_contratacao": 0.010800896318079355, "sem_correspondencia": 0.13983799653900691}, "confidence": 0.3008073299736501, "input_tokens": 43, "latency_ms": 306.1401690000025} +{"id": "g0051-negociacao_religacao-erros_digitacao-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.19095390256322559, "suporte_sem_sinal": 0.14364426373110203, "marketplace_compra": 0.051915956732480104, "fidelidade_resgate": 0.02039419749357542, "plano_troca": 0.009766377872466217, "negociacao_divida": 0.010638898634869555, "roaming_cobranca": 0.00670447691174138, "cadastro_atualizacao": 0.02895427416839727, "internet_pacote_adicional": 0.17386384956031478, "vas_cancelamento": 0.010873930933845451, "cancelamento_linha": 0.08981959111316469, "recarga_saldo": 0.004867838411325157, "conta_explicacao": 0.044366998388133884, "roaming_pacote": 0.004994665924260986, "negociacao_religacao": 0.04095366004681811, "sem_correspondencia": 0.16728711751427938}, "confidence": 0.19095390256322559, "input_tokens": 45, "latency_ms": 412.3725980000472} +{"id": "g0051-negociacao_religacao-erros_digitacao-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.027983856797519014, "bonus_nao_recebido": 0.09945130908021127, "suporte_sem_sinal": 0.26691007116976995, "conta_pagamento_confirmacao": 0.16591728914683146, "plano_troca": 0.01476446884191653, "portabilidade": 0.01949854345063598, "negociacao_religacao": 0.09630204557809893, "sem_correspondencia": 0.3091724159350169}, "confidence": 0.3091724159350169, "input_tokens": 42, "latency_ms": 217.18382899996413} +{"id": "g0051-negociacao_religacao-erros_digitacao-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_religacao": 0.05453663807911777, "fidelidade_pontos": 0.026743921124778674, "suporte_chip_esim": 0.010240340123756625, "reclamacao_atendimento": 0.08386047535114549, "marketplace_pedido": 0.0354767313305522, "suporte_sem_sinal": 0.13186477994623466, "parceiros_ofertas": 0.02930774588134031, "conta_pagamento_confirmacao": 0.07537325862203766, "conta_debito_automatico_digital": 0.021161337319158452, "seguranca_perda_roubo": 0.3328210256924277, "cadastro_atualizacao": 0.027904414190749717, "portabilidade": 0.010018675116875122, "conta_vencimento": 0.005117471554845279, "plano_consulta": 0.030257037349063542, "negociacao_divida": 0.009832378014423802, "sem_correspondencia": 0.115483770303493}, "confidence": 0.3328210256924277, "input_tokens": 43, "latency_ms": 587.985964999973} +{"id": "g0051-negociacao_religacao-erros_digitacao-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.4126350558588185, "conta_pagamento_confirmacao": 0.13989908915069463, "negociacao_divida": 0.020162204167830548, "parceiros_ofertas": 0.03735135847320021, "atendimento_humano": 0.04434930880917622, "roaming_duvida": 0.017385926000480022, "suporte_sem_sinal": 0.1744144698171999, "sem_correspondencia": 0.15380258772259994}, "confidence": 0.4126350558588185, "input_tokens": 42, "latency_ms": 208.70475399999577} +{"id": "g0051-negociacao_religacao-erros_digitacao-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.1255935467956527, "negociacao_religacao": 0.0496964394955766, "atendimento_humano": 0.10710291138598059, "conta_vencimento": 0.0091908530277268, "recarga_realizar": 0.00614990964233606, "plano_troca": 0.009899235625542272, "negociacao_divida": 0.009326364191662198, "fidelidade_pontos": 0.04963572843777324, "suporte_sem_sinal": 0.33724061659695553, "suporte_configuracao": 0.043935039458723055, "plano_nova_linha": 0.0252030648351629, "sem_correspondencia": 0.227026290506908}, "confidence": 0.33724061659695553, "input_tokens": 41, "latency_ms": 271.05501299996604} +{"id": "g0051-negociacao_religacao-erros_digitacao-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.05503743363208669, "roaming_cobranca": 0.00605597516647422, "negociacao_religacao": 0.04020303749852851, "plano_consulta": 0.03595080127888486, "recarga_realizar": 0.005891119433764347, "internet_problema_conexao": 0.07583556115892803, "seguranca_perda_roubo": 0.0831860877070673, "conta_pagamento_confirmacao": 0.2041042092991302, "negociacao_divida": 0.013164736900143569, "suporte_sem_sinal": 0.30220361713785054, "portabilidade": 0.013453070636032537, "sem_correspondencia": 0.1649143501511092}, "confidence": 0.30220361713785054, "input_tokens": 43, "latency_ms": 286.8439850000186} +{"id": "g0051-negociacao_religacao-erros_digitacao-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.017066507070259473, "recarga_realizar": 0.006207964529051543, "conta_pagamento_confirmacao": 0.0657345891555756, "internet_problema_conexao": 0.11581445012643456, "atendimento_humano": 0.08866647839437107, "cancelamento_linha": 0.1000813865354797, "reclamacao_atendimento": 0.08850098609426049, "conta_vencimento": 0.012266017785032233, "portabilidade": 0.012739647479426209, "suporte_sem_sinal": 0.13606018147945365, "negociacao_religacao": 0.06786485920994328, "troca_numero": 0.002460170362255817, "beneficios_consulta": 0.07329227947688667, "bonus_nao_recebido": 0.04528677197498362, "parceiros_ofertas": 0.019683583171116632, "sem_correspondencia": 0.14827412715546945}, "confidence": 0.14827412715546945, "input_tokens": 43, "latency_ms": 376.6810939999914} +{"id": "g0051-negociacao_religacao-erros_digitacao-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.02868939618973023, "plano_consulta": 0.08429541054137506, "seguranca_perda_roubo": 0.06600659039400245, "recarga_saldo": 0.013360636630401766, "conta_pagamento_confirmacao": 0.10709025967174887, "negociacao_religacao": 0.08316185690934677, "suporte_sem_sinal": 0.29979045811134164, "sem_correspondencia": 0.3176053915520532}, "confidence": 0.3176053915520532, "input_tokens": 41, "latency_ms": 211.93815099996982} +{"id": "g0051-negociacao_religacao-erros_digitacao-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.4137028497730163, "suporte_sem_sinal": 0.1963974249847911, "troca_numero": 0.0023318505434187227, "reclamacao_atendimento": 0.054394931346506525, "conta_segunda_via": 0.01657362045964413, "conta_pagamento_confirmacao": 0.03154316803783605, "plano_nova_linha": 0.05242739676192194, "beneficios_consulta": 0.07883889876076283, "negociacao_divida": 0.008766127539436105, "plano_troca": 0.006205210972213995, "conta_vencimento": 0.004334010074358796, "sem_correspondencia": 0.13448451074609352}, "confidence": 0.4137028497730163, "input_tokens": 40, "latency_ms": 273.21952300002295} +{"id": "g0053-negociacao_religacao-emocional-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.009034294214365341, "negociacao_religacao": 0.2999545792138866, "internet_pacote_adicional": 0.11019235336257362, "suporte_sem_sinal": 0.11935113559704574, "conta_pagamento_confirmacao": 0.22319096777630187, "negociacao_divida": 0.014373100624741026, "fidelidade_resgate": 0.0160571906689, "sem_correspondencia": 0.20784637854218582}, "confidence": 0.2999545792138866, "input_tokens": 74, "latency_ms": 222.08206799996333} +{"id": "g0053-negociacao_religacao-emocional-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 145, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.5886387203060341, "conta_pagamento_confirmacao": 0.015295469752260349, "suporte_sem_sinal": 0.26766073316029854, "sem_correspondencia": 0.12840507678140697}, "confidence": 0.5886387203060341, "input_tokens": 66, "latency_ms": 162.7403389999813} +{"id": "g0053-negociacao_religacao-emocional-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_cobranca": 0.0008334656249254628, "fidelidade_resgate": 0.0020560105370154977, "conta_pagamento_confirmacao": 0.011073657941078556, "conta_debito_automatico_digital": 0.005842741393882066, "plano_troca": 0.0032538893734634406, "internet_consumo": 0.009950227858802193, "marketplace_pedido": 0.005350465290513815, "conta_contestacao": 0.011443967587994994, "conta_segunda_via": 0.0079955915399148, "negociacao_religacao": 0.8600158329814271, "negociacao_divida": 0.01110370054134522, "suporte_sem_sinal": 0.03702566732942932, "troca_numero": 0.0005264136703318596, "beneficios_consulta": 0.012196600010380159, "recarga_saldo": 0.0007397311614415543, "sem_correspondencia": 0.020592037158053886}, "confidence": 0.8600158329814271, "input_tokens": 66, "latency_ms": 497.376192000047} +{"id": "g0053-negociacao_religacao-emocional-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.23531217270429736, "recarga_nao_creditada": 0.004759427503790468, "negociacao_divida": 0.011133286816845287, "atendimento_humano": 0.11855392599456667, "suporte_configuracao": 0.04117703704874169, "roaming_cobranca": 0.004134246973607883, "conta_pagamento_confirmacao": 0.05542236797128327, "negociacao_religacao": 0.053342393164601355, "suporte_sem_sinal": 0.20705753034531876, "vas_contratacao": 0.01374229101658519, "internet_problema_conexao": 0.08061359616287621, "sem_correspondencia": 0.17475172429748587}, "confidence": 0.23531217270429736, "input_tokens": 61, "latency_ms": 349.2724600000088} +{"id": "g0053-negociacao_religacao-emocional-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.019151822426873848, "conta_segunda_via": 0.013268224085617179, "plano_nova_linha": 0.007520971826628173, "seguranca_perda_roubo": 0.0512828944632508, "conta_pagamento_confirmacao": 0.016178128253978304, "desconto_retencao": 0.0031879190739163205, "suporte_sem_sinal": 0.0996085493598506, "negociacao_religacao": 0.7087664171827954, "reclamacao_atendimento": 0.020027459308692642, "marketplace_compra": 0.010540796732136806, "roaming_pacote": 0.0020718757196256338, "sem_correspondencia": 0.0483949415666343}, "confidence": 0.7087664171827954, "input_tokens": 59, "latency_ms": 362.6827150000054} +{"id": "g0053-negociacao_religacao-emocional-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.025208001298993792, "conta_debito_automatico_digital": 0.03622848818600395, "negociacao_religacao": 0.1193275793072095, "troca_numero": 0.004728948574130833, "conta_pagamento_confirmacao": 0.030283878698992912, "suporte_sem_sinal": 0.537301883991386, "negociacao_divida": 0.07037922556454472, "sem_correspondencia": 0.17654199437873824}, "confidence": 0.537301883991386, "input_tokens": 60, "latency_ms": 242.88379500001156} +{"id": "g0053-negociacao_religacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.3651467481343, "internet_pacote_adicional": 0.19832047512057274, "negociacao_divida": 0.11024225415243233, "marketplace_compra": 0.024069156069705253, "conta_debito_automatico_digital": 0.004381430596496498, "vas_consulta": 0.169633473136036, "conta_pagamento_confirmacao": 0.011865550428065683, "sem_correspondencia": 0.1163409123623915}, "confidence": 0.3651467481343, "input_tokens": 58, "latency_ms": 232.14265599995088} +{"id": "g0053-negociacao_religacao-emocional-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.40648497124788957, "negociacao_divida": 0.013069417613857302, "conta_debito_automatico_digital": 0.03000512571048768, "vas_cancelamento": 0.005374476979628876, "conta_pagamento_confirmacao": 0.0459565050567549, "plano_consulta": 0.05933513199467026, "negociacao_religacao": 0.04588746425506137, "reclamacao_atendimento": 0.09448574762070121, "fidelidade_resgate": 0.0071649608390937335, "recarga_nao_creditada": 0.0027257244619881766, "vas_consulta": 0.12611470494039417, "sem_correspondencia": 0.16339576927947275}, "confidence": 0.40648497124788957, "input_tokens": 58, "latency_ms": 342.3196880000319} +{"id": "g0053-negociacao_religacao-emocional-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_cancelamento": 0.003950836717327077, "conta_contestacao": 0.039205491785682944, "vas_contratacao": 0.007322172449573691, "marketplace_compra": 0.016430726678035634, "suporte_sem_sinal": 0.06438642913395941, "bonus_nao_recebido": 0.004365452177491969, "recarga_realizar": 0.0018095944099220755, "negociacao_religacao": 0.7279730984657684, "conta_segunda_via": 0.011850469624401498, "negociacao_divida": 0.017581006813060004, "suporte_chip_esim": 0.0033688011380849326, "conta_pagamento_confirmacao": 0.013942693984336743, "parceiros_ofertas": 0.026318512381866464, "cancelamento_linha": 0.006047948192038519, "marketplace_pedido": 0.011200144823441456, "sem_correspondencia": 0.044246621225009206}, "confidence": 0.7279730984657684, "input_tokens": 54, "latency_ms": 444.3472310000516} +{"id": "g0053-negociacao_religacao-emocional-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 108, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.17781785991650886, "negociacao_divida": 0.08841117154562932, "suporte_sem_sinal": 0.2516337754996087, "fidelidade_pontos": 0.021763772826377478, "desconto_retencao": 0.0215343992410123, "conta_pagamento_confirmacao": 0.044969762059326866, "cadastro_atualizacao": 0.054543963481007235, "sem_correspondencia": 0.33932529543052925}, "confidence": 0.33932529543052925, "input_tokens": 54, "latency_ms": 240.44086799995057} +{"id": "g0053-negociacao_religacao-emocional-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 127, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_debito_automatico_digital": 0.02062018664506666, "conta_contestacao": 0.02695692931927349, "suporte_chip_esim": 0.0031890681175755805, "negociacao_religacao": 0.6116564543756359, "reclamacao_atendimento": 0.0879132328247348, "fidelidade_pontos": 0.006723756543421128, "troca_numero": 0.0018209888560216762, "suporte_sem_sinal": 0.08773714581229575, "parceiros_ofertas": 0.020800919094260205, "conta_pagamento_confirmacao": 0.00782348825792344, "negociacao_divida": 0.009912492178855299, "vas_contratacao": 0.0030003295542962226, "portabilidade": 0.0023079566823965684, "seguranca_fraude": 0.04199497177804622, "internet_problema_conexao": 0.026773186835679277, "sem_correspondencia": 0.04076889312451786}, "confidence": 0.6116564543756359, "input_tokens": 62, "latency_ms": 503.3798649999994} +{"id": "g0053-negociacao_religacao-emocional-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.21709529998918023, "recarga_nao_creditada": 0.005180588088636297, "negociacao_divida": 0.08138934688057281, "conta_pagamento_confirmacao": 0.09151365701035152, "suporte_sem_sinal": 0.21105678365952898, "cancelamento_linha": 0.022215921711625522, "negociacao_religacao": 0.19744852268620208, "sem_correspondencia": 0.17409987997390253}, "confidence": 0.21709529998918023, "input_tokens": 60, "latency_ms": 235.61416299997973} +{"id": "g0058-recarga_realizar-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.012489524168998371, "bonus_nao_recebido": 0.09531981826464951, "recarga_saldo": 0.18329495823189007, "suporte_configuracao": 0.05730819154568304, "conta_pagamento_confirmacao": 0.07107131428051612, "recarga_nao_creditada": 0.0960027459562771, "roaming_pacote": 0.01378735854302744, "sem_correspondencia": 0.47072608900895835}, "confidence": 0.47072608900895835, "input_tokens": 32, "latency_ms": 236.1426340000321} +{"id": "g0058-recarga_realizar-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_vencimento": 0.0032434929031544446, "reclamacao_atendimento": 0.024538062312774393, "parceiros_ofertas": 0.07383613043611728, "recarga_nao_creditada": 0.03276907874639191, "recarga_saldo": 0.3727714671931455, "seguranca_fraude": 0.0098874426626707, "desconto_retencao": 0.01248126468436048, "conta_pagamento_confirmacao": 0.023041819852117815, "internet_pacote_adicional": 0.20670066684249183, "roaming_pacote": 0.0016676863854044905, "atendimento_humano": 0.023346420096654504, "conta_debito_automatico_digital": 0.01028131390732302, "conta_explicacao": 0.04948115311540094, "bonus_nao_recebido": 0.020328562221399418, "conta_contestacao": 0.020754599487313174, "sem_correspondencia": 0.11487083915328006}, "confidence": 0.3727714671931455, "input_tokens": 31, "latency_ms": 434.52828100004126} +{"id": "g0058-recarga_realizar-erros_digitacao-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.14088318171749062, "recarga_nao_creditada": 0.024782546603159504, "recarga_realizar": 0.03699534496651128, "sem_correspondencia": 0.7973389267128386}, "confidence": 0.7973389267128386, "input_tokens": 30, "latency_ms": 138.62027599998328} +{"id": "g0058-recarga_realizar-erros_digitacao-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_troca": 0.01149775498376256, "seguranca_fraude": 0.04009389637348552, "conta_contestacao": 0.07212133944063219, "recarga_realizar": 0.06611500899035747, "cadastro_atualizacao": 0.031649896058786015, "vas_contratacao": 0.00649355885621285, "suporte_configuracao": 0.011904665662549092, "fidelidade_resgate": 0.016869947872015786, "marketplace_compra": 0.023515156316373544, "desconto_retencao": 0.012646399856495853, "reclamacao_atendimento": 0.03919228295919117, "recarga_saldo": 0.09958631129498971, "marketplace_pedido": 0.04264077685191071, "conta_segunda_via": 0.018966891498607256, "recarga_nao_creditada": 0.40482191589770655, "sem_correspondencia": 0.10188419708692376}, "confidence": 0.40482191589770655, "input_tokens": 34, "latency_ms": 577.4229329999798} +{"id": "g0058-recarga_realizar-erros_digitacao-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09727043429708883, "internet_pacote_adicional": 0.19327786119899706, "recarga_realizar": 0.07240937670319528, "vas_consulta": 0.21975690906507175, "internet_consumo": 0.055367818146906375, "vas_cancelamento": 0.004313026588735769, "recarga_saldo": 0.05184100049277064, "suporte_chip_esim": 0.016033202667190428, "plano_troca": 0.010765204990972265, "recarga_nao_creditada": 0.015825081894922717, "roaming_duvida": 0.00891902767233972, "sem_correspondencia": 0.2542210562818092}, "confidence": 0.2542210562818092, "input_tokens": 29, "latency_ms": 304.29232900002035} +{"id": "g0058-recarga_realizar-erros_digitacao-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"plano_consulta": 0.10861276363259612, "conta_debito_automatico_digital": 0.030531014152185416, "recarga_realizar": 0.03771819269134775, "conta_vencimento": 0.006936666730130093, "parceiros_ofertas": 0.053973609076149245, "cadastro_atualizacao": 0.026853496884037195, "recarga_saldo": 0.4244104432492349, "fidelidade_pontos": 0.044682902476227256, "cancelamento_linha": 0.005020184102975736, "atendimento_humano": 0.04893497128155476, "portabilidade": 0.00691556621968773, "seguranca_perda_roubo": 0.01888081665130523, "plano_nova_linha": 0.012651857306808371, "internet_problema_conexao": 0.01199742436775049, "recarga_nao_creditada": 0.03871024124806422, "sem_correspondencia": 0.1231698499299455}, "confidence": 0.4244104432492349, "input_tokens": 36, "latency_ms": 391.2413969999875} +{"id": "g0058-recarga_realizar-erros_digitacao-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.03159640611721552, "recarga_realizar": 0.15302591945879462, "recarga_saldo": 0.08552675375615233, "sem_correspondencia": 0.7298509206678375}, "confidence": 0.7298509206678375, "input_tokens": 35, "latency_ms": 133.61725800001523} +{"id": "g0058-recarga_realizar-erros_digitacao-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.0812671092247804, "plano_consulta": 0.3213158775578038, "plano_troca": 0.0195325701879194, "recarga_nao_creditada": 0.022469454884499133, "reclamacao_atendimento": 0.10481413224420313, "marketplace_compra": 0.04334716403981824, "recarga_realizar": 0.013244835369984031, "recarga_saldo": 0.02115107281408253, "bonus_nao_recebido": 0.060228230976161146, "troca_numero": 0.005608772270561989, "internet_consumo": 0.04328814426691142, "sem_correspondencia": 0.2637326361632748}, "confidence": 0.3213158775578038, "input_tokens": 31, "latency_ms": 270.68912000004275} +{"id": "g0058-recarga_realizar-erros_digitacao-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_divida": 0.009023405760242919, "plano_troca": 0.004821969709316335, "conta_segunda_via": 0.03541882401483321, "conta_explicacao": 0.02163188903176257, "internet_problema_conexao": 0.013142309874410176, "desconto_retencao": 0.014959120756883063, "internet_pacote_adicional": 0.05983711260153809, "roaming_pacote": 0.0012032257047943828, "negociacao_religacao": 0.004216625920801155, "recarga_nao_creditada": 0.6870690584338214, "portabilidade": 0.0028028283165643115, "reclamacao_atendimento": 0.02708354171164816, "conta_debito_automatico_digital": 0.005825818011044243, "recarga_realizar": 0.02383383901833905, "recarga_saldo": 0.02543431299871728, "sem_correspondencia": 0.0636961181352837}, "confidence": 0.6870690584338214, "input_tokens": 33, "latency_ms": 400.76055100001895} +{"id": "g0058-recarga_realizar-erros_digitacao-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.11022317224739389, "parceiros_ofertas": 0.14421011265760098, "conta_segunda_via": 0.019040599146177263, "desconto_retencao": 0.019758065831246615, "bonus_nao_recebido": 0.030366626990400918, "recarga_realizar": 0.13722607263357442, "seguranca_fraude": 0.021896140282852087, "negociacao_religacao": 0.010341599410261224, "beneficios_consulta": 0.13819624251915852, "recarga_nao_creditada": 0.027797217946173694, "recarga_saldo": 0.15916886658869722, "sem_correspondencia": 0.18177528374646315}, "confidence": 0.18177528374646315, "input_tokens": 33, "latency_ms": 283.69101100003036} +{"id": "g0058-recarga_realizar-erros_digitacao-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.11802936499231598, "suporte_chip_esim": 0.09293220313363787, "negociacao_religacao": 0.017334999742629004, "marketplace_pedido": 0.06466318006188099, "recarga_realizar": 0.12948656250984583, "recarga_nao_creditada": 0.040750064487104214, "recarga_saldo": 0.24322773833311007, "sem_correspondencia": 0.29357588673947604}, "confidence": 0.29357588673947604, "input_tokens": 33, "latency_ms": 204.28309800001898} +{"id": "g0058-recarga_realizar-erros_digitacao-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_contestacao": 0.07991820246316408, "recarga_nao_creditada": 0.03638057261635997, "portabilidade": 0.0174801230718145, "recarga_saldo": 0.24387228979693656, "parceiros_ofertas": 0.10411727001782518, "troca_numero": 0.04125777462931156, "recarga_realizar": 0.270743060938367, "sem_correspondencia": 0.20623070646622116}, "confidence": 0.270743060938367, "input_tokens": 34, "latency_ms": 183.18284600002244} +{"id": "g0059-recarga_realizar-regionalismo-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.24096778986675016, "recarga_nao_creditada": 0.08894447038446805, "recarga_realizar": 0.2873853380817472, "sem_correspondencia": 0.38270240166703456}, "confidence": 0.38270240166703456, "input_tokens": 58, "latency_ms": 143.084411000018} +{"id": "g0059-recarga_realizar-regionalismo-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.05074963194878006, "recarga_realizar": 0.16235059015898137, "plano_nova_linha": 0.036050538389368704, "recarga_nao_creditada": 0.044408334958304915, "fidelidade_resgate": 0.0272977399886328, "suporte_chip_esim": 0.01599892739954807, "roaming_cobranca": 0.006333892976227612, "conta_debito_automatico_digital": 0.029817787041730076, "marketplace_compra": 0.06512074723479905, "recarga_saldo": 0.23542251481346743, "cadastro_atualizacao": 0.04136320825328802, "sem_correspondencia": 0.2850860868368719}, "confidence": 0.2850860868368719, "input_tokens": 44, "latency_ms": 301.6200060000074} +{"id": "g0059-recarga_realizar-regionalismo-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.11436083135349612, "negociacao_religacao": 0.020490853585459, "recarga_realizar": 0.09123457347962645, "marketplace_pedido": 0.06325755583327117, "parceiros_ofertas": 0.09022031856134231, "internet_pacote_adicional": 0.07386160139749115, "conta_vencimento": 0.011379273766011945, "recarga_saldo": 0.15572725667796122, "plano_nova_linha": 0.0568688920220089, "recarga_nao_creditada": 0.10410524196952334, "suporte_chip_esim": 0.00518067704682292, "sem_correspondencia": 0.21331292430698548}, "confidence": 0.21331292430698548, "input_tokens": 52, "latency_ms": 288.8318500000082} +{"id": "g0059-recarga_realizar-regionalismo-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.1326709520782076, "recarga_nao_creditada": 0.026379268260207596, "recarga_realizar": 0.3972282654048783, "seguranca_perda_roubo": 0.02452121455636098, "roaming_pacote": 0.00735105517637888, "negociacao_religacao": 0.013010357330879027, "internet_pacote_adicional": 0.18028615171634665, "sem_correspondencia": 0.21855273547674095}, "confidence": 0.3972282654048783, "input_tokens": 44, "latency_ms": 196.47008900000174} +{"id": "g0059-recarga_realizar-regionalismo-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"internet_problema_conexao": 0.021403869170475667, "fidelidade_pontos": 0.0552296105503488, "roaming_cobranca": 0.0028982397033964903, "conta_segunda_via": 0.025999241901111667, "seguranca_perda_roubo": 0.06979093556027086, "atendimento_humano": 0.0582923169275708, "suporte_chip_esim": 0.007325457257226646, "negociacao_religacao": 0.008701163163780347, "troca_numero": 0.0028893341642919133, "recarga_saldo": 0.19448457255281346, "recarga_nao_creditada": 0.26317700198321764, "seguranca_fraude": 0.05950838949153044, "portabilidade": 0.007864356809312535, "marketplace_compra": 0.01978729996805319, "recarga_realizar": 0.07478610271216297, "sem_correspondencia": 0.1278621080844366}, "confidence": 0.26317700198321764, "input_tokens": 48, "latency_ms": 405.5829870000025} +{"id": "g0059-recarga_realizar-regionalismo-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.11456178201605355, "reclamacao_atendimento": 0.021307804302878985, "internet_pacote_adicional": 0.11430525109057238, "recarga_nao_creditada": 0.03843601940062901, "seguranca_fraude": 0.015614342890955878, "fidelidade_pontos": 0.036359419775527486, "negociacao_religacao": 0.004621910591441796, "recarga_realizar": 0.36937502839544156, "plano_troca": 0.006363869736973389, "marketplace_pedido": 0.026688315271061042, "beneficios_consulta": 0.08674012360663359, "parceiros_ofertas": 0.05463137529624939, "conta_segunda_via": 0.010540249139037266, "roaming_cobranca": 0.0021242293214179136, "troca_numero": 0.0012604104546775495, "sem_correspondencia": 0.09706986871044922}, "confidence": 0.36937502839544156, "input_tokens": 44, "latency_ms": 398.93687500000397} +{"id": "g0059-recarga_realizar-regionalismo-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"cadastro_atualizacao": 0.05737866015270671, "conta_debito_automatico_digital": 0.023533906486266094, "recarga_nao_creditada": 0.2525637117468277, "bonus_nao_recebido": 0.05738390163608953, "recarga_realizar": 0.10606656087710037, "recarga_saldo": 0.0855944220191582, "fidelidade_resgate": 0.018974387775270427, "beneficios_consulta": 0.16246387154434042, "troca_numero": 0.002116487567218296, "reclamacao_atendimento": 0.04584097431012113, "roaming_pacote": 0.002551516950984152, "sem_correspondencia": 0.18553159893391702}, "confidence": 0.2525637117468277, "input_tokens": 44, "latency_ms": 312.88333399999146} +{"id": "g0059-recarga_realizar-regionalismo-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_chip_esim": 0.007152557203815128, "fidelidade_pontos": 0.03769413165504938, "atendimento_humano": 0.049126940021429984, "recarga_nao_creditada": 0.11398486520380387, "recarga_saldo": 0.15255259609649938, "recarga_realizar": 0.2978411142285257, "vas_consulta": 0.2313640213531432, "sem_correspondencia": 0.11028377423773329}, "confidence": 0.2978411142285257, "input_tokens": 52, "latency_ms": 225.84382500002675} +{"id": "g0059-recarga_realizar-regionalismo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"beneficios_consulta": 0.1831509907526897, "plano_nova_linha": 0.02116422529366717, "reclamacao_atendimento": 0.03826248623956206, "internet_problema_conexao": 0.01677221422760765, "suporte_chip_esim": 0.01252267130026467, "recarga_saldo": 0.3653126934193631, "marketplace_compra": 0.026376696153024896, "roaming_duvida": 0.007164372090360356, "recarga_nao_creditada": 0.025479238334987, "internet_consumo": 0.05103648797366909, "roaming_pacote": 0.004795263028358122, "vas_cancelamento": 0.0025317009859656277, "recarga_realizar": 0.11665256999945549, "troca_numero": 0.0013850981989095672, "negociacao_religacao": 0.005076313828032071, "sem_correspondencia": 0.12231697817408341}, "confidence": 0.3653126934193631, "input_tokens": 45, "latency_ms": 407.2175019999804} +{"id": "g0059-recarga_realizar-regionalismo-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.189338629414776, "recarga_nao_creditada": 0.048849095932929486, "recarga_realizar": 0.1528508554024845, "sem_correspondencia": 0.6089614192498101}, "confidence": 0.6089614192498101, "input_tokens": 43, "latency_ms": 135.50574499998902} +{"id": "g0059-recarga_realizar-regionalismo-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.02907136228853237, "conta_segunda_via": 0.05502082311653015, "recarga_realizar": 0.4250013445970347, "negociacao_divida": 0.017407148089246822, "reclamacao_atendimento": 0.05430738155972083, "marketplace_compra": 0.04383083653344323, "recarga_saldo": 0.1538745689291756, "sem_correspondencia": 0.22148653488631628}, "confidence": 0.4250013445970347, "input_tokens": 45, "latency_ms": 212.6165469999819} +{"id": "g0059-recarga_realizar-regionalismo-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"plano_nova_linha": 0.06276209792708079, "recarga_realizar": 0.14760130973759242, "portabilidade": 0.01823127496759463, "fidelidade_resgate": 0.030537844386797644, "internet_problema_conexao": 0.04607860846993197, "recarga_saldo": 0.4374997117556567, "recarga_nao_creditada": 0.028294971845186617, "sem_correspondencia": 0.22899418091015922}, "confidence": 0.4374997117556567, "input_tokens": 42, "latency_ms": 198.74466599998186} +{"id": "g0060-recarga_realizar-emocional-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.026460803513306555, "conta_explicacao": 0.023496779863560677, "internet_consumo": 0.026034635869665385, "marketplace_compra": 0.012582357674322383, "beneficios_consulta": 0.06989883982999004, "seguranca_fraude": 0.05817350665234901, "desconto_retencao": 0.009593899844280064, "recarga_nao_creditada": 0.07325054328472291, "suporte_chip_esim": 0.004024062508064672, "recarga_realizar": 0.5452673113387402, "reclamacao_atendimento": 0.0721984392951389, "sem_correspondencia": 0.07901882032585916}, "confidence": 0.5452673113387402, "input_tokens": 48, "latency_ms": 289.5842159999802} +{"id": "g0060-recarga_realizar-emocional-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 0.03543769794694336, "recarga_saldo": 0.02187899081171094, "roaming_pacote": 0.0015408238216666828, "reclamacao_atendimento": 0.06473434385135243, "internet_consumo": 0.011033115682329576, "negociacao_divida": 0.00605116311019386, "parceiros_ofertas": 0.04352974052282837, "seguranca_perda_roubo": 0.006097508984097795, "recarga_realizar": 0.3979702250200386, "conta_explicacao": 0.009542630663945367, "recarga_nao_creditada": 0.323045125388514, "sem_correspondencia": 0.07913863419637901}, "confidence": 0.3979702250200386, "input_tokens": 43, "latency_ms": 280.4467859999704} +{"id": "g0060-recarga_realizar-emocional-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.06047423653003053, "recarga_realizar": 0.27833281677373867, "conta_debito_automatico_digital": 0.01508762897989357, "recarga_nao_creditada": 0.094711075871398, "negociacao_religacao": 0.01863201436310196, "recarga_saldo": 0.06535864323137931, "fidelidade_pontos": 0.03336061385025263, "sem_correspondencia": 0.4340429704002053}, "confidence": 0.4340429704002053, "input_tokens": 48, "latency_ms": 211.6207079999981} +{"id": "g0060-recarga_realizar-emocional-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.06926997305859985, "bonus_nao_recebido": 0.059921115511509616, "marketplace_compra": 0.011060907725987366, "suporte_chip_esim": 0.0026658287421407333, "recarga_nao_creditada": 0.11048693989999699, "recarga_saldo": 0.016606955653168318, "fidelidade_resgate": 0.01304813111171029, "internet_consumo": 0.011442516195090844, "recarga_realizar": 0.5931984401022156, "conta_debito_automatico_digital": 0.004577521406254752, "vas_contratacao": 0.004001936152452981, "sem_correspondencia": 0.10371973444087275}, "confidence": 0.5931984401022156, "input_tokens": 41, "latency_ms": 301.89124300000003} +{"id": "g0060-recarga_realizar-emocional-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"roaming_duvida": 0.00716066318918129, "recarga_saldo": 0.009762673072203467, "recarga_nao_creditada": 0.6058158522938375, "troca_numero": 0.0006095601939752515, "recarga_realizar": 0.1510654600213594, "plano_nova_linha": 0.009821832541354988, "suporte_sem_sinal": 0.06869983274409704, "sem_correspondencia": 0.14706412594399104}, "confidence": 0.6058158522938375, "input_tokens": 46, "latency_ms": 200.81965899998977} +{"id": "g0060-recarga_realizar-emocional-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.055761529125818006, "plano_nova_linha": 0.052431451261479176, "recarga_realizar": 0.07703551391765615, "marketplace_pedido": 0.07151397077878663, "recarga_nao_creditada": 0.21101886816632073, "internet_consumo": 0.03966760874908984, "recarga_saldo": 0.023437666852254416, "sem_correspondencia": 0.46913339114859504}, "confidence": 0.46913339114859504, "input_tokens": 49, "latency_ms": 200.71688600000925} +{"id": "g0060-recarga_realizar-emocional-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 0.019580104546538784, "vas_consulta": 0.09758557922275585, "suporte_configuracao": 0.038228327673061356, "recarga_nao_creditada": 0.0446751813118738, "roaming_pacote": 0.003755700284990568, "recarga_realizar": 0.33980428083176334, "suporte_chip_esim": 0.011469173883351627, "negociacao_religacao": 0.007882003179704482, "conta_debito_automatico_digital": 0.011179329518196116, "recarga_saldo": 0.0917769200016474, "marketplace_pedido": 0.05991295313443891, "sem_correspondencia": 0.2741504464116778}, "confidence": 0.33980428083176334, "input_tokens": 48, "latency_ms": 290.91010600001255} +{"id": "g0060-recarga_realizar-emocional-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.2035364643215099, "recarga_saldo": 0.010192239399672483, "recarga_nao_creditada": 0.5826654819485259, "sem_correspondencia": 0.20360581433029176}, "confidence": 0.5826654819485259, "input_tokens": 44, "latency_ms": 136.95338399998036} +{"id": "g0060-recarga_realizar-emocional-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.2541685964351506, "cancelamento_linha": 0.015355468459552837, "plano_consulta": 0.10557690614073074, "roaming_cobranca": 0.007789904594956303, "recarga_saldo": 0.04788466295147307, "vas_contratacao": 0.01909583260229354, "reclamacao_atendimento": 0.12156409542485759, "sem_correspondencia": 0.4285645333909853}, "confidence": 0.4285645333909853, "input_tokens": 44, "latency_ms": 205.38852799995766} +{"id": "g0060-recarga_realizar-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"internet_problema_conexao": 0.10680064884733526, "vas_consulta": 0.0765558057531739, "conta_explicacao": 0.018484265175983016, "recarga_nao_creditada": 0.27072034111813753, "seguranca_perda_roubo": 0.04450136931372792, "cadastro_atualizacao": 0.02363368940912497, "negociacao_religacao": 0.006068073863842915, "cancelamento_linha": 0.0035825575397617736, "negociacao_divida": 0.005665357397441244, "recarga_saldo": 0.13297884571837001, "roaming_duvida": 0.008420794527773764, "internet_consumo": 0.060785418367686174, "marketplace_compra": 0.024562286962210106, "portabilidade": 0.005441186184248745, "atendimento_humano": 0.05039586280515837, "sem_correspondencia": 0.16140349701602433}, "confidence": 0.27072034111813753, "input_tokens": 49, "latency_ms": 384.87642800004096} +{"id": "g0060-recarga_realizar-emocional-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_saldo": 0.00797726720719719, "recarga_realizar": 0.0781700262130221, "recarga_nao_creditada": 0.7231170063668951, "sem_correspondencia": 0.1907357002128856}, "confidence": 0.7231170063668951, "input_tokens": 44, "latency_ms": 137.40380699999832} +{"id": "g0060-recarga_realizar-emocional-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.029551614461208322, "conta_segunda_via": 0.026742712011931433, "beneficios_consulta": 0.1532818397003652, "roaming_duvida": 0.018658066411700966, "recarga_realizar": 0.32690105268416436, "reclamacao_atendimento": 0.17755547397376656, "recarga_nao_creditada": 0.014767278178354626, "sem_correspondencia": 0.2525419625785085}, "confidence": 0.32690105268416436, "input_tokens": 47, "latency_ms": 210.09154900002613} +{"id": "g0063-recarga_saldo-curto_neutro-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.04402978014228661, "internet_consumo": 0.15781317798246794, "suporte_chip_esim": 0.011783825343324108, "internet_pacote_adicional": 0.08555308064029628, "recarga_saldo": 0.0457050394798167, "recarga_nao_creditada": 0.06459557325202574, "fidelidade_pontos": 0.14247402681479254, "sem_correspondencia": 0.4480454963449901}, "confidence": 0.4480454963449901, "input_tokens": 33, "latency_ms": 200.5794250000008} +{"id": "g0063-recarga_saldo-curto_neutro-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.23436189570881039, "internet_problema_conexao": 0.018733744276081928, "conta_pagamento_confirmacao": 0.19032234662481945, "roaming_pacote": 0.007887173737852787, "recarga_realizar": 0.011553552432118074, "bonus_nao_recebido": 0.0375646962808332, "recarga_nao_creditada": 0.041416322492671104, "sem_correspondencia": 0.45816026844681307}, "confidence": 0.45816026844681307, "input_tokens": 34, "latency_ms": 204.60173600002918} +{"id": "g0063-recarga_saldo-curto_neutro-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.018356770618944813, "internet_consumo": 0.1616309613293216, "recarga_realizar": 0.05006406922012697, "sem_correspondencia": 0.7699481988316066}, "confidence": 0.7699481988316066, "input_tokens": 33, "latency_ms": 132.59161000001995} +{"id": "g0063-recarga_saldo-curto_neutro-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.23285496803341793, "roaming_pacote": 0.007634280412963669, "suporte_sem_sinal": 0.09787969648848557, "recarga_nao_creditada": 0.1007142176103273, "recarga_realizar": 0.020970630560767093, "beneficios_consulta": 0.21378014135579018, "internet_consumo": 0.049655897440038954, "sem_correspondencia": 0.2765101680982093}, "confidence": 0.2765101680982093, "input_tokens": 32, "latency_ms": 198.3383989999652} +{"id": "g0063-recarga_saldo-curto_neutro-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.09190742294492124, "seguranca_fraude": 0.07688373635150554, "recarga_saldo": 0.1854535862566011, "roaming_duvida": 0.010539470662546567, "internet_consumo": 0.023275344633348117, "vas_consulta": 0.11587703692048097, "recarga_nao_creditada": 0.009492233775710736, "recarga_realizar": 0.010551418600334785, "fidelidade_resgate": 0.025097525752329833, "seguranca_perda_roubo": 0.10273383224155268, "fidelidade_pontos": 0.11282524173286315, "sem_correspondencia": 0.23536315012780526}, "confidence": 0.23536315012780526, "input_tokens": 31, "latency_ms": 280.66611600002034} +{"id": "g0063-recarga_saldo-curto_neutro-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_contestacao": 0.1558512324565166, "roaming_pacote": 0.011177820327904531, "recarga_realizar": 0.01956901543567051, "internet_consumo": 0.06242435895428808, "desconto_retencao": 0.03092230159598268, "roaming_duvida": 0.021623788738808093, "marketplace_compra": 0.05904493200499807, "recarga_saldo": 0.37286133155732165, "cancelamento_linha": 0.003351229528089142, "plano_nova_linha": 0.01380475352632778, "recarga_nao_creditada": 0.019413767685350598, "sem_correspondencia": 0.22995546818874227}, "confidence": 0.37286133155732165, "input_tokens": 34, "latency_ms": 266.0080809999954} +{"id": "g0063-recarga_saldo-curto_neutro-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.02512625498165625, "internet_consumo": 0.05251966955668178, "recarga_saldo": 0.02612185933454262, "sem_correspondencia": 0.8962322161271193}, "confidence": 0.8962322161271193, "input_tokens": 38, "latency_ms": 134.0047850000019} +{"id": "g0063-recarga_saldo-curto_neutro-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.08759830266742044, "recarga_saldo": 0.06312463310659966, "seguranca_fraude": 0.1261140381620154, "recarga_realizar": 0.017201233490678248, "internet_consumo": 0.06365577014862712, "suporte_chip_esim": 0.008531262077683378, "recarga_nao_creditada": 0.30512475999372507, "sem_correspondencia": 0.3286500003532507}, "confidence": 0.3286500003532507, "input_tokens": 33, "latency_ms": 208.24528099996087} +{"id": "g0063-recarga_saldo-curto_neutro-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.029712190796225908, "internet_consumo": 0.06145883712645837, "recarga_saldo": 0.5206447830039174, "sem_correspondencia": 0.38818418907339836}, "confidence": 0.5206447830039174, "input_tokens": 33, "latency_ms": 125.34827500002166} +{"id": "g0063-recarga_saldo-curto_neutro-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.03726891998875585, "recarga_nao_creditada": 0.07097733433673992, "cancelamento_linha": 0.006080886064502853, "negociacao_religacao": 0.01016007316248149, "recarga_saldo": 0.09650091375301506, "internet_pacote_adicional": 0.10244862255822561, "troca_numero": 0.002431704781769621, "seguranca_perda_roubo": 0.03000828297071511, "conta_debito_automatico_digital": 0.01526352039818475, "conta_contestacao": 0.0789212175032206, "roaming_duvida": 0.01214336733314748, "conta_explicacao": 0.06812849322011993, "internet_consumo": 0.1507071037096605, "marketplace_compra": 0.04006158000501395, "recarga_realizar": 0.019154093263211488, "sem_correspondencia": 0.25974388695123574}, "confidence": 0.25974388695123574, "input_tokens": 35, "latency_ms": 363.8242679999735} +{"id": "g0063-recarga_saldo-curto_neutro-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.14069034447445308, "suporte_sem_sinal": 0.10692737470604688, "recarga_realizar": 0.017759863651094027, "conta_pagamento_confirmacao": 0.16530870239882867, "portabilidade": 0.016510947014429452, "parceiros_ofertas": 0.07303076387073547, "internet_consumo": 0.027154276703851378, "recarga_nao_creditada": 0.018610354894239275, "beneficios_consulta": 0.1481584489899556, "suporte_configuracao": 0.025651084784719967, "reclamacao_atendimento": 0.04456071646915354, "sem_correspondencia": 0.21563712204249266}, "confidence": 0.21563712204249266, "input_tokens": 34, "latency_ms": 268.1113370000503} +{"id": "g0063-recarga_saldo-curto_neutro-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_divida": 0.02307609646903783, "conta_segunda_via": 0.04173041865556588, "plano_troca": 0.011158533355365973, "conta_contestacao": 0.05254171770342492, "plano_consulta": 0.16276329698938657, "internet_consumo": 0.01694772572856958, "recarga_realizar": 0.008774685642770425, "plano_nova_linha": 0.03361695993126966, "roaming_pacote": 0.002723974864729768, "recarga_saldo": 0.39929446438573835, "recarga_nao_creditada": 0.008389241032805616, "sem_correspondencia": 0.23898288524133543}, "confidence": 0.39929446438573835, "input_tokens": 35, "latency_ms": 272.7958840000042} +{"id": "g0064-recarga_saldo-informal_abreviado-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.1413693392255932, "recarga_realizar": 0.010953689871372031, "internet_consumo": 0.03848788450468152, "sem_correspondencia": 0.8091890863983533}, "confidence": 0.8091890863983533, "input_tokens": 31, "latency_ms": 127.6881979999871} +{"id": "g0064-recarga_saldo-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0914900262037814, "fidelidade_resgate": 0.06198835600962868, "plano_nova_linha": 0.04899039672233227, "recarga_realizar": 0.021034377469548872, "internet_consumo": 0.1304498511857997, "cadastro_atualizacao": 0.07567734549683998, "troca_numero": 0.006460929992801263, "sem_correspondencia": 0.5639087169192678}, "confidence": 0.5639087169192678, "input_tokens": 38, "latency_ms": 191.50946799999247} +{"id": "g0064-recarga_saldo-informal_abreviado-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.053811025074910465, "marketplace_compra": 0.03782879575278161, "seguranca_perda_roubo": 0.046849005098823476, "atendimento_humano": 0.09185374562387819, "beneficios_consulta": 0.16664017798990077, "cadastro_atualizacao": 0.06345031434092788, "desconto_retencao": 0.017684521219449197, "roaming_pacote": 0.003922314863362591, "recarga_saldo": 0.09246415679329692, "vas_contratacao": 0.007989485777875355, "recarga_realizar": 0.006432939810428544, "conta_explicacao": 0.04945484939759541, "internet_consumo": 0.033550810193832256, "recarga_nao_creditada": 0.011814274869167338, "suporte_chip_esim": 0.016387859420433117, "sem_correspondencia": 0.29986572377333687}, "confidence": 0.29986572377333687, "input_tokens": 40, "latency_ms": 387.4351850000153} +{"id": "g0064-recarga_saldo-informal_abreviado-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.06722533997110182, "roaming_cobranca": 0.0042169249599757356, "recarga_saldo": 0.2898480124984464, "internet_consumo": 0.044832030410976546, "fidelidade_resgate": 0.02610387208581156, "conta_pagamento_confirmacao": 0.10522232665256537, "plano_troca": 0.015150781452736564, "troca_numero": 0.004834271713356274, "marketplace_compra": 0.028621741892045242, "recarga_realizar": 0.009099116015861233, "recarga_nao_creditada": 0.0053778581812599065, "sem_correspondencia": 0.3994677241658634}, "confidence": 0.3994677241658634, "input_tokens": 32, "latency_ms": 268.2817190000151} +{"id": "g0064-recarga_saldo-informal_abreviado-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.3354314452415426, "internet_consumo": 0.04269660865166033, "recarga_nao_creditada": 0.004106841377100908, "internet_pacote_adicional": 0.04682626789673026, "conta_explicacao": 0.026809892643374755, "negociacao_religacao": 0.1292677180041049, "conta_vencimento": 0.004304125759727733, "conta_segunda_via": 0.01552498288193659, "desconto_retencao": 0.0063942077273595795, "plano_consulta": 0.06755081336133463, "vas_consulta": 0.11304635917960618, "suporte_configuracao": 0.018648830544184793, "suporte_chip_esim": 0.003782043338661016, "marketplace_pedido": 0.024832873698145456, "recarga_realizar": 0.012536413544374526, "sem_correspondencia": 0.14824057615015573}, "confidence": 0.3354314452415426, "input_tokens": 37, "latency_ms": 423.3606379999628} +{"id": "g0064-recarga_saldo-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.020366618561495978, "internet_consumo": 0.08142259032594107, "recarga_nao_creditada": 0.019133767255647235, "sem_correspondencia": 0.8790770238569157}, "confidence": 0.8790770238569157, "input_tokens": 32, "latency_ms": 130.18914799999948} +{"id": "g0064-recarga_saldo-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.011820064307187484, "conta_segunda_via": 0.028794093579328918, "conta_debito_automatico_digital": 0.010540399209577627, "recarga_realizar": 0.012162723012141743, "cancelamento_linha": 0.006300436970757462, "vas_consulta": 0.17150209045493553, "internet_pacote_adicional": 0.12252405460346236, "bonus_nao_recebido": 0.03476539464828583, "internet_consumo": 0.11514953732725525, "plano_consulta": 0.128461757280782, "recarga_nao_creditada": 0.05469720183419055, "sem_correspondencia": 0.30328224677209525}, "confidence": 0.30328224677209525, "input_tokens": 35, "latency_ms": 282.53069999999525} +{"id": "g0064-recarga_saldo-informal_abreviado-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.03758684713781687, "recarga_nao_creditada": 0.025565679396644805, "recarga_realizar": 0.010030353890226211, "cadastro_atualizacao": 0.07543318310826345, "conta_contestacao": 0.14739244345094757, "negociacao_religacao": 0.006751160904817026, "conta_vencimento": 0.005937793557545255, "atendimento_humano": 0.13373986484437578, "recarga_saldo": 0.28725562783728364, "portabilidade": 0.007552884391079145, "vas_contratacao": 0.005423212666357129, "internet_consumo": 0.02140257789504131, "plano_nova_linha": 0.02860477322063326, "parceiros_ofertas": 0.03678031057627398, "roaming_pacote": 0.0026754849855073533, "sem_correspondencia": 0.16786780213718722}, "confidence": 0.28725562783728364, "input_tokens": 39, "latency_ms": 354.0497039999764} +{"id": "g0064-recarga_saldo-informal_abreviado-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.013415214543159984, "recarga_saldo": 0.5705370280400989, "internet_consumo": 0.03648278845249308, "sem_correspondencia": 0.37956496896424813}, "confidence": 0.5705370280400989, "input_tokens": 35, "latency_ms": 133.19373000001633} +{"id": "g0064-recarga_saldo-informal_abreviado-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.04476244774736083, "recarga_saldo": 0.12756760495639352, "recarga_realizar": 0.007767760707522225, "sem_correspondencia": 0.8199021865887234}, "confidence": 0.8199021865887234, "input_tokens": 34, "latency_ms": 128.8255549999917} +{"id": "g0064-recarga_saldo-informal_abreviado-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.012527699320616894, "recarga_saldo": 0.6819199270323734, "roaming_cobranca": 0.0027079498144910964, "suporte_chip_esim": 0.004812445964596607, "recarga_nao_creditada": 0.008256198052134131, "parceiros_ofertas": 0.0647723315069723, "internet_consumo": 0.029733837544652735, "sem_correspondencia": 0.19526961076416288}, "confidence": 0.6819199270323734, "input_tokens": 31, "latency_ms": 208.09642800003303} +{"id": "g0064-recarga_saldo-informal_abreviado-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.10802417827546695, "beneficios_consulta": 0.13614892750377086, "roaming_pacote": 0.004063497235022761, "marketplace_pedido": 0.04011269224634448, "recarga_saldo": 0.09947283413139939, "recarga_nao_creditada": 0.12695964975763652, "plano_nova_linha": 0.03137453597255066, "internet_consumo": 0.03838836342710257, "portabilidade": 0.021307076931403233, "fidelidade_pontos": 0.09023821215244895, "roaming_cobranca": 0.005154982595651212, "recarga_realizar": 0.011098843828653056, "marketplace_compra": 0.024293006955800004, "negociacao_divida": 0.01297069134747944, "atendimento_humano": 0.05013480705467582, "sem_correspondencia": 0.2002577005845941}, "confidence": 0.2002577005845941, "input_tokens": 38, "latency_ms": 400.497525999981} +{"id": "g0069-recarga_saldo-indireto_multiplo-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 184, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"roaming_duvida": 0.011412911477085211, "seguranca_perda_roubo": 0.004176930315317582, "internet_consumo": 0.16844689002817465, "conta_pagamento_confirmacao": 0.044953828289855016, "vas_contratacao": 0.010291370979360127, "cancelamento_linha": 0.0024362472994734602, "recarga_nao_creditada": 0.05267112438467058, "conta_segunda_via": 0.008010274329639742, "recarga_realizar": 0.012809100850961012, "conta_debito_automatico_digital": 0.0062677233136350955, "suporte_sem_sinal": 0.1647923208236813, "roaming_pacote": 0.009448356453469807, "vas_consulta": 0.33263005141274515, "reclamacao_atendimento": 0.03489713196109902, "recarga_saldo": 0.013271877809089207, "sem_correspondencia": 0.12348386027174305}, "confidence": 0.33263005141274515, "input_tokens": 77, "latency_ms": 597.0241320000014} +{"id": "g0069-recarga_saldo-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 96, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.06165165854701818, "recarga_nao_creditada": 0.0416550054221411, "marketplace_pedido": 0.0865488376534262, "conta_pagamento_confirmacao": 0.13241662835236853, "vas_cancelamento": 0.004913650178519068, "desconto_retencao": 0.017796385038846077, "plano_troca": 0.0086210151042222, "cadastro_atualizacao": 0.06070341203156419, "bonus_nao_recebido": 0.01868207275781374, "marketplace_compra": 0.05515387718637229, "recarga_saldo": 0.21530157614676787, "conta_vencimento": 0.0135404674220569, "roaming_duvida": 0.012353162522251018, "conta_segunda_via": 0.011385645081159933, "internet_pacote_adicional": 0.09226587644223815, "sem_correspondencia": 0.16701073011323456}, "confidence": 0.21530157614676787, "input_tokens": 49, "latency_ms": 481.24736500000154} +{"id": "g0069-recarga_saldo-indireto_multiplo-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"troca_numero": 0.002452114579835106, "internet_consumo": 0.06721876514689928, "recarga_nao_creditada": 0.0062172961918360355, "vas_contratacao": 0.01898853653817063, "reclamacao_atendimento": 0.03574724470441757, "cancelamento_linha": 0.0033021582991199687, "conta_debito_automatico_digital": 0.006034014704399639, "recarga_realizar": 0.008964777861502177, "vas_consulta": 0.289395211105734, "plano_consulta": 0.10465056376077307, "cadastro_atualizacao": 0.027985285772113462, "portabilidade": 0.010188797417640704, "recarga_saldo": 0.21306420713851085, "negociacao_religacao": 0.007706887966206614, "conta_segunda_via": 0.010286847057611353, "sem_correspondencia": 0.18779729175522952}, "confidence": 0.289395211105734, "input_tokens": 60, "latency_ms": 488.5418960000152} +{"id": "g0069-recarga_saldo-indireto_multiplo-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.09379144146535462, "recarga_realizar": 0.021637704675421747, "recarga_saldo": 0.08610070680542897, "sem_correspondencia": 0.7984701470537947}, "confidence": 0.7984701470537947, "input_tokens": 50, "latency_ms": 141.95801799996843} +{"id": "g0069-recarga_saldo-indireto_multiplo-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 142, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.025503252996064058, "roaming_pacote": 0.004678628179230947, "internet_consumo": 0.035786053119543845, "reclamacao_atendimento": 0.1037018053715568, "conta_contestacao": 0.05955713917116084, "plano_troca": 0.014281835200600343, "recarga_nao_creditada": 0.012377028981734142, "conta_debito_automatico_digital": 0.01280644880416939, "recarga_saldo": 0.3027196084132592, "fidelidade_resgate": 0.06297699681692415, "negociacao_religacao": 0.010819960934750615, "sem_correspondencia": 0.3547912420110057}, "confidence": 0.3547912420110057, "input_tokens": 64, "latency_ms": 310.1124030000051} +{"id": "g0069-recarga_saldo-indireto_multiplo-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.0265842939904067, "recarga_saldo": 0.03131429140993534, "internet_consumo": 0.075741396200747, "sem_correspondencia": 0.866360018398911}, "confidence": 0.866360018398911, "input_tokens": 64, "latency_ms": 163.0003200000374} +{"id": "g0069-recarga_saldo-indireto_multiplo-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.00851607787164476, "plano_troca": 0.008141344401787952, "roaming_duvida": 0.010973109848369226, "fidelidade_resgate": 0.011701976864083703, "bonus_nao_recebido": 0.003828868730232769, "cadastro_atualizacao": 0.04247520113018081, "internet_consumo": 0.048324789784394966, "negociacao_divida": 0.005190708201577829, "recarga_saldo": 0.7225444306770185, "conta_vencimento": 0.004063364578322464, "roaming_pacote": 0.004651740652529885, "marketplace_compra": 0.01274810915894605, "recarga_nao_creditada": 0.004872525569695245, "recarga_realizar": 0.014251316877662228, "parceiros_ofertas": 0.020159207256288444, "sem_correspondencia": 0.07755722839726523}, "confidence": 0.7225444306770185, "input_tokens": 48, "latency_ms": 450.07768199997145} +{"id": "g0069-recarga_saldo-indireto_multiplo-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.048645442809901455, "recarga_realizar": 0.004524366333842877, "internet_consumo": 0.012315609136797596, "vas_cancelamento": 0.7820939195855413, "recarga_nao_creditada": 0.0027364677890851148, "recarga_saldo": 0.05952649019162991, "conta_vencimento": 0.0055004771142128945, "sem_correspondencia": 0.08465722703898881}, "confidence": 0.7820939195855413, "input_tokens": 68, "latency_ms": 214.38755899998796} +{"id": "g0069-recarga_saldo-indireto_multiplo-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_troca": 0.010792824701046052, "recarga_nao_creditada": 0.05913791948704599, "reclamacao_atendimento": 0.030674206835710795, "parceiros_ofertas": 0.047732361816839694, "internet_consumo": 0.08262808821008567, "fidelidade_resgate": 0.01874311499979439, "internet_pacote_adicional": 0.05697833884641231, "marketplace_compra": 0.022694012699690024, "conta_explicacao": 0.07774816641719297, "conta_contestacao": 0.0660457627076561, "recarga_realizar": 0.008515813594135599, "roaming_pacote": 0.0027184542926771676, "conta_debito_automatico_digital": 0.09160900337792383, "vas_consulta": 0.2881107400086515, "recarga_saldo": 0.012986252398828568, "sem_correspondencia": 0.12288493960630933}, "confidence": 0.2881107400086515, "input_tokens": 64, "latency_ms": 466.552140000033} +{"id": "g0069-recarga_saldo-indireto_multiplo-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_pacote_adicional": 0.07538015184793197, "recarga_saldo": 0.2606758998518093, "bonus_nao_recebido": 0.018998678242824647, "negociacao_religacao": 0.022780011702887386, "negociacao_divida": 0.009284556583932882, "desconto_retencao": 0.01134346114443258, "internet_consumo": 0.19818022293466453, "conta_explicacao": 0.043598237160642525, "parceiros_ofertas": 0.021776042270212185, "recarga_realizar": 0.009501371267213357, "recarga_nao_creditada": 0.11853712465976017, "sem_correspondencia": 0.20994424233368852}, "confidence": 0.2606758998518093, "input_tokens": 60, "latency_ms": 295.24869700003364} +{"id": "g0069-recarga_saldo-indireto_multiplo-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta", "desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 0.013205459400116915, "recarga_realizar": 0.03448392336811482, "conta_pagamento_confirmacao": 0.10807725852375787, "suporte_chip_esim": 0.011452216582282852, "internet_consumo": 0.04571460157635196, "roaming_pacote": 0.007236175315931545, "recarga_saldo": 0.44767544049571545, "sem_correspondencia": 0.3321549247377286}, "confidence": 0.44767544049571545, "input_tokens": 59, "latency_ms": 217.9365739999639} +{"id": "g0069-recarga_saldo-indireto_multiplo-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 144, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.15391470147859973, "bonus_nao_recebido": 0.06924927824923519, "conta_vencimento": 0.00994744781522197, "internet_consumo": 0.07425159049961887, "recarga_saldo": 0.03234205322693169, "desconto_retencao": 0.027434832734581097, "internet_problema_conexao": 0.04657100782012177, "seguranca_fraude": 0.04585921661870442, "parceiros_ofertas": 0.181359629749664, "recarga_nao_creditada": 0.11721700167915966, "recarga_realizar": 0.012862764942733237, "sem_correspondencia": 0.22899047518542837}, "confidence": 0.22899047518542837, "input_tokens": 62, "latency_ms": 289.52360900001395} +{"id": "g0073-recarga_nao_creditada-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.06055769109690129, "recarga_realizar": 0.2259653716599852, "bonus_nao_recebido": 0.10804727210227737, "sem_correspondencia": 0.6054296651408362}, "confidence": 0.6054296651408362, "input_tokens": 51, "latency_ms": 145.92270000002827} +{"id": "g0073-recarga_nao_creditada-regionalismo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 0.10631703394814758, "plano_consulta": 0.07641708504348692, "roaming_duvida": 0.008679278647563984, "recarga_saldo": 0.04669131209581483, "conta_pagamento_confirmacao": 0.08682844495623644, "internet_consumo": 0.03727791652787787, "recarga_realizar": 0.03476312192784141, "vas_contratacao": 0.00839261568150155, "bonus_nao_recebido": 0.04720180727848896, "conta_debito_automatico_digital": 0.010691267995825976, "negociacao_divida": 0.012525818963950372, "atendimento_humano": 0.04279222935099606, "fidelidade_resgate": 0.012174240017083884, "recarga_nao_creditada": 0.2208587791473527, "internet_problema_conexao": 0.06437702812730668, "sem_correspondencia": 0.18401202029052482}, "confidence": 0.2208587791473527, "input_tokens": 49, "latency_ms": 484.6771129999752} +{"id": "g0073-recarga_nao_creditada-regionalismo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.2960233831989491, "recarga_realizar": 0.01914925028350389, "conta_pagamento_confirmacao": 0.1902076651792701, "sem_correspondencia": 0.49461970133827693}, "confidence": 0.49461970133827693, "input_tokens": 50, "latency_ms": 150.01015500001813} +{"id": "g0073-recarga_nao_creditada-regionalismo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.5874764099236539, "bonus_nao_recebido": 0.11624415955003617, "conta_pagamento_confirmacao": 0.05286523662026608, "sem_correspondencia": 0.24341419390604382}, "confidence": 0.5874764099236539, "input_tokens": 49, "latency_ms": 147.6576670000327} +{"id": "g0073-recarga_nao_creditada-regionalismo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.7121990018866547, "bonus_nao_recebido": 0.03772739475593471, "conta_pagamento_confirmacao": 0.028801975089392536, "sem_correspondencia": 0.22127162826801802}, "confidence": 0.7121990018866547, "input_tokens": 43, "latency_ms": 145.18772700000682} +{"id": "g0073-recarga_nao_creditada-regionalismo-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09563646925579103, "bonus_nao_recebido": 0.11590104204711192, "recarga_nao_creditada": 0.07885937902750435, "sem_correspondencia": 0.7096031096695927}, "confidence": 0.7096031096695927, "input_tokens": 42, "latency_ms": 143.38942000000543} +{"id": "g0073-recarga_nao_creditada-regionalismo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.03093070397140538, "troca_numero": 0.001888819884874146, "recarga_realizar": 0.14783208894556732, "conta_pagamento_confirmacao": 0.04466179929105819, "recarga_nao_creditada": 0.14168071106866514, "conta_explicacao": 0.07937120287725391, "cadastro_atualizacao": 0.0438977348347752, "bonus_nao_recebido": 0.06722545320127674, "recarga_saldo": 0.17769373150715048, "roaming_pacote": 0.004745870148600356, "internet_problema_conexao": 0.05009758991214157, "sem_correspondencia": 0.20997429435723156}, "confidence": 0.20997429435723156, "input_tokens": 49, "latency_ms": 283.9421940000193} +{"id": "g0073-recarga_nao_creditada-regionalismo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.038356578115344396, "conta_pagamento_confirmacao": 0.1670988289243862, "bonus_nao_recebido": 0.1681077717002809, "marketplace_pedido": 0.043475086274188786, "recarga_saldo": 0.028205444644675497, "conta_contestacao": 0.08471500570330799, "recarga_nao_creditada": 0.25658632662970043, "sem_correspondencia": 0.21345495800811579}, "confidence": 0.25658632662970043, "input_tokens": 51, "latency_ms": 221.44959099995276} +{"id": "g0073-recarga_nao_creditada-regionalismo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.1191286407880241, "recarga_saldo": 0.04821122217847179, "bonus_nao_recebido": 0.1794512328704278, "cancelamento_linha": 0.010659549722843515, "internet_problema_conexao": 0.027783456206915445, "recarga_nao_creditada": 0.35688151059110773, "recarga_realizar": 0.01346955863569397, "sem_correspondencia": 0.24441482900651562}, "confidence": 0.35688151059110773, "input_tokens": 43, "latency_ms": 213.64712700000155} +{"id": "g0073-recarga_nao_creditada-regionalismo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_contestacao": 0.17497612120407532, "bonus_nao_recebido": 0.08972126032422098, "recarga_realizar": 0.10382591686438687, "suporte_sem_sinal": 0.18601372396261434, "recarga_saldo": 0.0641360565689677, "recarga_nao_creditada": 0.1002553081544951, "conta_pagamento_confirmacao": 0.058262119548689525, "suporte_configuracao": 0.03282128569023424, "cancelamento_linha": 0.014133098199596624, "vas_cancelamento": 0.014715393655707558, "suporte_chip_esim": 0.006894924048501474, "sem_correspondencia": 0.15424479177851025}, "confidence": 0.18601372396261434, "input_tokens": 49, "latency_ms": 296.002714999986} +{"id": "g0073-recarga_nao_creditada-regionalismo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.2736401124978133, "roaming_duvida": 0.017226615084804005, "plano_nova_linha": 0.026473274169759402, "recarga_saldo": 0.05058161098251408, "marketplace_pedido": 0.037169738094195014, "atendimento_humano": 0.04652815216947509, "recarga_realizar": 0.02837168221900953, "conta_contestacao": 0.10997866749636337, "recarga_nao_creditada": 0.11265873090378827, "conta_segunda_via": 0.04037933664794783, "bonus_nao_recebido": 0.0364559240016892, "sem_correspondencia": 0.22053615573264096}, "confidence": 0.2736401124978133, "input_tokens": 42, "latency_ms": 283.91477000002396} +{"id": "g0073-recarga_nao_creditada-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0063052369659780455, "negociacao_divida": 0.030159669258537563, "recarga_realizar": 0.03862050343177403, "conta_pagamento_confirmacao": 0.12868937166845967, "conta_debito_automatico_digital": 0.02966904855227492, "portabilidade": 0.019157457079761613, "cadastro_atualizacao": 0.08003861032221393, "recarga_saldo": 0.06686641665977822, "bonus_nao_recebido": 0.17395832211186704, "marketplace_compra": 0.04006230618473938, "fidelidade_resgate": 0.0401815340944124, "sem_correspondencia": 0.3462915236702032}, "confidence": 0.3462915236702032, "input_tokens": 48, "latency_ms": 310.19251300000406} +{"id": "g0074-recarga_nao_creditada-emocional-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.14279506089223754, "conta_pagamento_confirmacao": 0.236387052116854, "recarga_saldo": 0.055514292790102344, "conta_segunda_via": 0.035561100840754464, "recarga_realizar": 0.029242153328580333, "bonus_nao_recebido": 0.0385840734364713, "internet_consumo": 0.04880136787597951, "plano_nova_linha": 0.014473879263791864, "negociacao_religacao": 0.012047398308018539, "recarga_nao_creditada": 0.10245406971159066, "suporte_chip_esim": 0.008712498763250146, "sem_correspondencia": 0.27542705267236933}, "confidence": 0.27542705267236933, "input_tokens": 48, "latency_ms": 318.78475500002423} +{"id": "g0074-recarga_nao_creditada-emocional-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.4374752395666932, "recarga_saldo": 0.038632281592320336, "bonus_nao_recebido": 0.0686689549057711, "roaming_pacote": 0.00579096942700688, "conta_debito_automatico_digital": 0.01241766397043097, "conta_pagamento_confirmacao": 0.06417073387114289, "recarga_realizar": 0.08014180608265425, "sem_correspondencia": 0.29270235058398036}, "confidence": 0.4374752395666932, "input_tokens": 44, "latency_ms": 240.41741000002048} +{"id": "g0074-recarga_nao_creditada-emocional-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 0.0030426660362360167, "cadastro_atualizacao": 0.0026667006555171654, "bonus_nao_recebido": 0.004179265853592418, "roaming_cobranca": 0.00043325315738160084, "negociacao_religacao": 0.0008888794189680338, "recarga_realizar": 0.004657261581404844, "internet_problema_conexao": 0.0016881517520237015, "conta_debito_automatico_digital": 0.0008424806950500786, "fidelidade_pontos": 0.003654423435699593, "recarga_saldo": 0.0032966919541728913, "conta_pagamento_confirmacao": 0.012359160110462073, "marketplace_pedido": 0.0034981735832969423, "fidelidade_resgate": 0.0013283147829673805, "recarga_nao_creditada": 0.9250339949412031, "atendimento_humano": 0.0037313457916155614, "sem_correspondencia": 0.028699236250408648}, "confidence": 0.9250339949412031, "input_tokens": 49, "latency_ms": 522.5541730000032} +{"id": "g0074-recarga_nao_creditada-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_realizar": 0.04630293090054187, "conta_pagamento_confirmacao": 0.06701590320515344, "bonus_nao_recebido": 0.486647471387609, "sem_correspondencia": 0.4000336945066957}, "confidence": 0.486647471387609, "input_tokens": 46, "latency_ms": 148.50667499996462} +{"id": "g0074-recarga_nao_creditada-emocional-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.05949545385708866, "recarga_nao_creditada": 0.12572335634872214, "recarga_realizar": 0.09545079191994107, "conta_explicacao": 0.06637376250145902, "conta_vencimento": 0.014116182292274432, "marketplace_compra": 0.02587341401546833, "seguranca_perda_roubo": 0.050664176762215345, "bonus_nao_recebido": 0.03582168210349908, "recarga_saldo": 0.033766283075528605, "conta_segunda_via": 0.04128495419241693, "conta_pagamento_confirmacao": 0.16690256445545415, "sem_correspondencia": 0.28452737847593224}, "confidence": 0.28452737847593224, "input_tokens": 46, "latency_ms": 292.41031899999825} +{"id": "g0074-recarga_nao_creditada-emocional-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.03029920575603439, "cancelamento_linha": 0.0028782675351385683, "negociacao_divida": 0.014997591464598578, "recarga_nao_creditada": 0.292802773152501, "parceiros_ofertas": 0.06586667647138313, "suporte_configuracao": 0.0235177054115889, "roaming_pacote": 0.0033212488228652206, "recarga_saldo": 0.029266199442150215, "internet_pacote_adicional": 0.11725391587015911, "conta_pagamento_confirmacao": 0.08264101175025287, "roaming_duvida": 0.010474860527053199, "bonus_nao_recebido": 0.036251756303377694, "reclamacao_atendimento": 0.12799307179398725, "portabilidade": 0.007746017656687116, "marketplace_pedido": 0.020679507101923296, "sem_correspondencia": 0.1340101909402995}, "confidence": 0.292802773152501, "input_tokens": 47, "latency_ms": 451.78500800000165} +{"id": "g0074-recarga_nao_creditada-emocional-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0749942196534376, "bonus_nao_recebido": 0.07649565317118943, "recarga_nao_creditada": 0.3668455995579302, "sem_correspondencia": 0.4816645276174427}, "confidence": 0.4816645276174427, "input_tokens": 41, "latency_ms": 146.27405599998156} +{"id": "g0074-recarga_nao_creditada-emocional-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.007168575684050657, "recarga_nao_creditada": 0.9431843215559048, "bonus_nao_recebido": 0.0068871635102202185, "sem_correspondencia": 0.04275993924982427}, "confidence": 0.9431843215559048, "input_tokens": 40, "latency_ms": 143.88518900000236} +{"id": "g0074-recarga_nao_creditada-emocional-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"seguranca_perda_roubo": 0.06147401817103952, "beneficios_consulta": 0.20450550441563667, "bonus_nao_recebido": 0.06386041679893872, "conta_pagamento_confirmacao": 0.22384460405911313, "recarga_realizar": 0.01302260727123073, "negociacao_divida": 0.018350165448408645, "parceiros_ofertas": 0.07253532155554704, "roaming_pacote": 0.004819565947472284, "recarga_saldo": 0.019565241529768396, "recarga_nao_creditada": 0.0928928410669821, "negociacao_religacao": 0.011959943992774594, "sem_correspondencia": 0.21316976974308818}, "confidence": 0.22384460405911313, "input_tokens": 41, "latency_ms": 280.40376899997455} +{"id": "g0074-recarga_nao_creditada-emocional-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_debito_automatico_digital": 0.04897615549575169, "recarga_saldo": 0.023923940246984278, "portabilidade": 0.004721292522109009, "desconto_retencao": 0.013853729438903275, "reclamacao_atendimento": 0.1165860127968026, "conta_vencimento": 0.003698697259097903, "recarga_nao_creditada": 0.2004737056554428, "recarga_realizar": 0.028236783539181156, "bonus_nao_recebido": 0.03180540506348918, "conta_pagamento_confirmacao": 0.03948973682112422, "internet_pacote_adicional": 0.1362632429708008, "vas_cancelamento": 0.010309669686039356, "suporte_sem_sinal": 0.15798849628856843, "negociacao_religacao": 0.00476782465980847, "suporte_configuracao": 0.015653109932363442, "sem_correspondencia": 0.1632521976235334}, "confidence": 0.2004737056554428, "input_tokens": 49, "latency_ms": 473.15855699997655} +{"id": "g0074-recarga_nao_creditada-emocional-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.03689045678672816, "recarga_saldo": 0.0468497666671736, "bonus_nao_recebido": 0.04172091758197096, "recarga_nao_creditada": 0.10382272617881064, "negociacao_divida": 0.015355767045792534, "portabilidade": 0.007972423588137283, "suporte_sem_sinal": 0.17072156854243037, "conta_vencimento": 0.013222563463818213, "suporte_chip_esim": 0.007319703860462809, "cadastro_atualizacao": 0.024093826234177437, "troca_numero": 0.00277134671497631, "conta_pagamento_confirmacao": 0.09591266115371751, "internet_consumo": 0.05139980252153127, "recarga_realizar": 0.05445519236544514, "plano_consulta": 0.07078141425757396, "sem_correspondencia": 0.2567098630372538}, "confidence": 0.2567098630372538, "input_tokens": 45, "latency_ms": 512.3868189999712} +{"id": "g0074-recarga_nao_creditada-emocional-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.06753046008965546, "recarga_realizar": 0.008246059460365647, "cadastro_atualizacao": 0.015907684207736368, "atendimento_humano": 0.011868573625742306, "bonus_nao_recebido": 0.01302123710774711, "recarga_nao_creditada": 0.7866089278091859, "recarga_saldo": 0.006932255753883811, "sem_correspondencia": 0.08988480194568334}, "confidence": 0.7866089278091859, "input_tokens": 37, "latency_ms": 256.0241239999641} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.04706242354042404, "conta_explicacao": 0.06610377942592807, "conta_pagamento_confirmacao": 0.14578583979117807, "recarga_nao_creditada": 0.017458610407370522, "recarga_saldo": 0.1298529965462689, "fidelidade_pontos": 0.05011151407488705, "vas_contratacao": 0.010522388956029978, "bonus_nao_recebido": 0.010837444210232389, "parceiros_ofertas": 0.0407040123151542, "roaming_duvida": 0.005381065007765948, "reclamacao_atendimento": 0.019672122045007796, "internet_pacote_adicional": 0.2843263177065424, "plano_troca": 0.014000727931975987, "plano_nova_linha": 0.011764314140682387, "atendimento_humano": 0.02434700192477882, "sem_correspondencia": 0.12206944197577345}, "confidence": 0.2843263177065424, "input_tokens": 46, "latency_ms": 564.3992120000121} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.1200762858952752, "conta_pagamento_confirmacao": 0.07691996200740507, "recarga_nao_creditada": 0.2705208538239813, "sem_correspondencia": 0.5324828982733385}, "confidence": 0.5324828982733385, "input_tokens": 53, "latency_ms": 176.8728049999595} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.09595210163266274, "conta_pagamento_confirmacao": 0.03150506709216436, "recarga_realizar": 0.00574098251510075, "recarga_saldo": 0.004949602794062736, "marketplace_pedido": 0.013702596620718835, "bonus_nao_recebido": 0.013364570296248149, "recarga_nao_creditada": 0.7621027873397508, "sem_correspondencia": 0.07268229170929165}, "confidence": 0.7621027873397508, "input_tokens": 36, "latency_ms": 229.18136199996297} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.42745338915020104, "conta_pagamento_confirmacao": 0.05232801171404097, "bonus_nao_recebido": 0.14082026166870606, "sem_correspondencia": 0.3793983374670519}, "confidence": 0.42745338915020104, "input_tokens": 56, "latency_ms": 168.05201100004297} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.17196688536462054, "reclamacao_atendimento": 0.1580986871784186, "bonus_nao_recebido": 0.0936633449140008, "recarga_saldo": 0.02941169858197771, "fidelidade_resgate": 0.017425243298297095, "conta_pagamento_confirmacao": 0.16846468025254124, "recarga_realizar": 0.028248426362362494, "sem_correspondencia": 0.3327210340477815}, "confidence": 0.3327210340477815, "input_tokens": 36, "latency_ms": 227.51481299997067} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano", "recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"vas_consulta": 0.04348124516644057, "troca_numero": 0.000992832663281751, "marketplace_pedido": 0.013415956942650992, "conta_contestacao": 0.07675184884008937, "recarga_saldo": 0.29590179750985185, "conta_pagamento_confirmacao": 0.04758995382584868, "parceiros_ofertas": 0.08625569095164645, "plano_consulta": 0.04902033502236887, "seguranca_perda_roubo": 0.019295859663658516, "cancelamento_linha": 0.002379093730095456, "atendimento_humano": 0.17335474298651093, "internet_problema_conexao": 0.017552758949625307, "reclamacao_atendimento": 0.05126667778991091, "conta_vencimento": 0.004348889784460902, "roaming_duvida": 0.006843138998390452, "sem_correspondencia": 0.11154917717516899}, "confidence": 0.29590179750985185, "input_tokens": 46, "latency_ms": 510.537553000006} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.034850874854459944, "bonus_nao_recebido": 0.02102922570623646, "atendimento_humano": 0.019499627018560936, "vas_consulta": 0.09385523685157825, "recarga_saldo": 0.006847250163575992, "recarga_nao_creditada": 0.6288552013239485, "recarga_realizar": 0.008074205786100049, "sem_correspondencia": 0.18698837829553988}, "confidence": 0.6288552013239485, "input_tokens": 35, "latency_ms": 218.06134100000918} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.31410317095477, "bonus_nao_recebido": 0.03146762919927152, "recarga_realizar": 0.10441633055062641, "recarga_saldo": 0.01276047959739713, "internet_consumo": 0.016648645356700072, "recarga_nao_creditada": 0.3712231689702333, "conta_pagamento_confirmacao": 0.032071983072533415, "sem_correspondencia": 0.11730859229846821}, "confidence": 0.3712231689702333, "input_tokens": 61, "latency_ms": 232.273049000014} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.14367858003612102, "conta_pagamento_confirmacao": 0.10451135350797634, "bonus_nao_recebido": 0.23245111800584548, "sem_correspondencia": 0.5193589484500571}, "confidence": 0.5193589484500571, "input_tokens": 43, "latency_ms": 158.13082200003237} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.07474538885766294, "desconto_retencao": 0.015804324725945867, "recarga_saldo": 0.05549477935707998, "internet_consumo": 0.030987982543792106, "internet_problema_conexao": 0.017284151633493974, "suporte_sem_sinal": 0.04108390695548924, "bonus_nao_recebido": 0.03887204558336113, "conta_vencimento": 0.0053700391722201705, "negociacao_religacao": 0.004736706742424979, "recarga_realizar": 0.03728068720655509, "recarga_nao_creditada": 0.38244054754336915, "vas_cancelamento": 0.005430712976949919, "plano_consulta": 0.06552252350389322, "seguranca_perda_roubo": 0.05301768848440886, "conta_contestacao": 0.10484253898303363, "sem_correspondencia": 0.06708597573031978}, "confidence": 0.38244054754336915, "input_tokens": 55, "latency_ms": 556.5699879999784} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_religacao": 0.009456491524927188, "roaming_duvida": 0.006163606091526851, "cancelamento_linha": 0.0028451714544686806, "fidelidade_resgate": 0.007593195014902936, "recarga_realizar": 0.20997953785459647, "bonus_nao_recebido": 0.011954548131303974, "recarga_nao_creditada": 0.25996087595563366, "conta_pagamento_confirmacao": 0.03078806608671622, "recarga_saldo": 0.18392798814002673, "vas_consulta": 0.09792184307610102, "marketplace_pedido": 0.02057424264226538, "sem_correspondencia": 0.15883443402753086}, "confidence": 0.25996087595563366, "input_tokens": 41, "latency_ms": 307.94177000001355} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 127, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.48136704576324657, "conta_pagamento_confirmacao": 0.08586236198799892, "roaming_duvida": 0.01011590677852315, "internet_problema_conexao": 0.026565162360732995, "recarga_saldo": 0.03312127419454856, "vas_consulta": 0.10824676546676285, "cancelamento_linha": 0.002447683648587344, "recarga_realizar": 0.059948387773803596, "bonus_nao_recebido": 0.017045200471679272, "roaming_cobranca": 0.00633946386725886, "reclamacao_atendimento": 0.08374096578228588, "sem_correspondencia": 0.085199781904572}, "confidence": 0.48136704576324657, "input_tokens": 61, "latency_ms": 320.6970880000313} +{"id": "g0077-plano_consulta-curto_neutro-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_duvida": 0.006720064689219148, "beneficios_consulta": 0.05247575056849921, "recarga_saldo": 0.005460257189022976, "plano_troca": 0.014666628126675794, "marketplace_pedido": 0.03891542562962376, "fidelidade_pontos": 0.05837805582764106, "internet_consumo": 0.09243116549316599, "internet_problema_conexao": 0.035435602151406, "portabilidade": 0.012356365128318699, "plano_nova_linha": 0.02411573199582224, "plano_consulta": 0.36142832124938334, "desconto_retencao": 0.013940060543688156, "roaming_cobranca": 0.004911052540203213, "vas_consulta": 0.07708779740400565, "internet_pacote_adicional": 0.05509043870281996, "sem_correspondencia": 0.14658728276050484}, "confidence": 0.36142832124938334, "input_tokens": 32, "latency_ms": 476.81659900001705} +{"id": "g0077-plano_consulta-curto_neutro-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.025067366753024484, "plano_consulta": 0.7307192710441324, "beneficios_consulta": 0.0369596370941387, "sem_correspondencia": 0.20725372510870443}, "confidence": 0.7307192710441324, "input_tokens": 34, "latency_ms": 147.07451300000685} +{"id": "g0077-plano_consulta-curto_neutro-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.19090561289795815, "plano_nova_linha": 0.018329668954199123, "plano_troca": 0.019184146161356434, "cancelamento_linha": 0.005831349566374643, "plano_consulta": 0.23887649945149972, "suporte_chip_esim": 0.013015599646556969, "beneficios_consulta": 0.13779896710906436, "sem_correspondencia": 0.3760581562129906}, "confidence": 0.3760581562129906, "input_tokens": 32, "latency_ms": 229.00721199999907} +{"id": "g0077-plano_consulta-curto_neutro-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.15902592671266932, "plano_troca": 0.0321654835090032, "troca_numero": 0.007587617468126962, "plano_consulta": 0.23123583822123642, "beneficios_consulta": 0.09622067472934683, "conta_vencimento": 0.008264363966571684, "plano_nova_linha": 0.03854205935981099, "sem_correspondencia": 0.4269580360332346}, "confidence": 0.4269580360332346, "input_tokens": 30, "latency_ms": 222.72125000000642} +{"id": "g0077-plano_consulta-curto_neutro-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.13485527051133595, "cancelamento_linha": 0.004294900227612723, "desconto_retencao": 0.04358190674668356, "cadastro_atualizacao": 0.02555711942311108, "internet_pacote_adicional": 0.11674647789145493, "troca_numero": 0.0024394639790425673, "plano_consulta": 0.2896475496605482, "reclamacao_atendimento": 0.0360560305752382, "plano_nova_linha": 0.018561970459820675, "internet_consumo": 0.0770105347754532, "marketplace_compra": 0.020114172268765208, "roaming_cobranca": 0.002784073821067879, "conta_contestacao": 0.01473843493940163, "recarga_saldo": 0.0038214828854626817, "plano_troca": 0.02336708644718592, "sem_correspondencia": 0.1864235253878157}, "confidence": 0.2896475496605482, "input_tokens": 30, "latency_ms": 476.2515279999775} +{"id": "g0077-plano_consulta-curto_neutro-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.09288141859158609, "parceiros_ofertas": 0.08537491395068371, "plano_nova_linha": 0.04489471382481099, "plano_consulta": 0.3231483095825681, "plano_troca": 0.025918310459855366, "atendimento_humano": 0.060642972475582785, "beneficios_consulta": 0.09073867631938555, "sem_correspondencia": 0.2764006847955274}, "confidence": 0.3231483095825681, "input_tokens": 33, "latency_ms": 213.45540300001176} +{"id": "g0077-plano_consulta-curto_neutro-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.13217069030136336, "plano_nova_linha": 0.016357302444818537, "conta_segunda_via": 0.037402417005659036, "beneficios_consulta": 0.15106081758590242, "suporte_chip_esim": 0.011739397262948323, "roaming_cobranca": 0.003753518169349047, "portabilidade": 0.01372840236959808, "conta_pagamento_confirmacao": 0.04232921394168064, "plano_consulta": 0.292498465402771, "seguranca_fraude": 0.027157187095117555, "plano_troca": 0.014311390735660526, "sem_correspondencia": 0.25749119768513146}, "confidence": 0.292498465402771, "input_tokens": 34, "latency_ms": 334.93662999995877} +{"id": "g0077-plano_consulta-curto_neutro-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.07613800608391826, "desconto_retencao": 0.01591351874857294, "marketplace_pedido": 0.030968387953645572, "parceiros_ofertas": 0.0524792331636559, "plano_consulta": 0.4271054525822741, "conta_explicacao": 0.03038585317991905, "beneficios_consulta": 0.07909428447204253, "marketplace_compra": 0.026603946218886013, "seguranca_fraude": 0.02686091672333151, "plano_troca": 0.014519298231098475, "plano_nova_linha": 0.01749428409429812, "sem_correspondencia": 0.20243681854835752}, "confidence": 0.4271054525822741, "input_tokens": 35, "latency_ms": 340.2735410000446} +{"id": "g0077-plano_consulta-curto_neutro-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.07916817467201634, "conta_segunda_via": 0.06575123551354438, "plano_nova_linha": 0.028131497575995392, "beneficios_consulta": 0.13589217452162636, "plano_consulta": 0.17644194655852868, "cadastro_atualizacao": 0.037257580097680286, "plano_troca": 0.0179076594924681, "sem_correspondencia": 0.45944973156814045}, "confidence": 0.45944973156814045, "input_tokens": 30, "latency_ms": 221.47112100003596} +{"id": "g0077-plano_consulta-curto_neutro-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_nova_linha": 0.018085388296825367, "internet_consumo": 0.5160657054415004, "roaming_cobranca": 0.003922700783453349, "plano_consulta": 0.19372208739544244, "plano_troca": 0.014802629582271234, "roaming_duvida": 0.006774048954985961, "beneficios_consulta": 0.057083891459676524, "sem_correspondencia": 0.1895435480858447}, "confidence": 0.5160657054415004, "input_tokens": 30, "latency_ms": 222.44444500000782} +{"id": "g0077-plano_consulta-curto_neutro-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_cobranca": 0.0032240139193658655, "internet_consumo": 0.034383891387858904, "cadastro_atualizacao": 0.04535341048456209, "plano_nova_linha": 0.018800214907051152, "beneficios_consulta": 0.06412318790866826, "plano_consulta": 0.43084166397786283, "plano_troca": 0.016192787492848967, "sem_correspondencia": 0.3870808299217819}, "confidence": 0.43084166397786283, "input_tokens": 33, "latency_ms": 228.2663259999822} +{"id": "g0077-plano_consulta-curto_neutro-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.08808727683999293, "beneficios_consulta": 0.08374641987986126, "vas_cancelamento": 0.011394022157466334, "plano_consulta": 0.32425925820720974, "conta_segunda_via": 0.03750124308271848, "plano_nova_linha": 0.023249689706623167, "recarga_nao_creditada": 0.017764222482143988, "suporte_sem_sinal": 0.07070022321006567, "plano_troca": 0.030163626845520326, "desconto_retencao": 0.03680075817102788, "roaming_duvida": 0.009915828934309074, "conta_vencimento": 0.03222498814659277, "vas_contratacao": 0.01801296754834658, "recarga_realizar": 0.009448102937959299, "conta_contestacao": 0.02860376781422053, "sem_correspondencia": 0.17812760403594197}, "confidence": 0.32425925820720974, "input_tokens": 32, "latency_ms": 502.4484559999678} +{"id": "g0079-plano_consulta-erros_digitacao-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.0248051006346941, "plano_troca": 0.016771912574768066, "plano_nova_linha": 0.02245607040822506, "beneficios_consulta": 0.11949701607227325, "portabilidade": 0.015352657064795494, "plano_consulta": 0.5181487798690796, "internet_consumo": 0.029900522902607918, "sem_correspondencia": 0.2530679404735565}, "confidence": 0.5181487798690796, "input_tokens": 40, "latency_ms": 239.78363999998464} +{"id": "g0079-plano_consulta-erros_digitacao-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.5099632957305953, "cadastro_atualizacao": 0.02419862440515968, "reclamacao_atendimento": 0.04578556688007869, "plano_troca": 0.019677108992103242, "internet_consumo": 0.047006039089082075, "recarga_saldo": 0.0037504864591963176, "internet_problema_conexao": 0.00469722199709891, "cancelamento_linha": 0.0026017700964873487, "plano_consulta": 0.17301382861601436, "suporte_chip_esim": 0.003943784796100254, "plano_nova_linha": 0.010270682601149873, "sem_correspondencia": 0.15509159033693398}, "confidence": 0.5099632957305953, "input_tokens": 41, "latency_ms": 342.03591100003905} +{"id": "g0079-plano_consulta-erros_digitacao-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.13292699552528528, "beneficios_consulta": 0.13036174553347718, "plano_consulta": 0.4281760475170648, "sem_correspondencia": 0.3085352114241728}, "confidence": 0.4281760475170648, "input_tokens": 38, "latency_ms": 157.59359300000142} +{"id": "g0079-plano_consulta-erros_digitacao-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.07783639546985023, "internet_consumo": 0.0314130638750354, "plano_consulta": 0.49321521063469664, "sem_correspondencia": 0.39753533002041774}, "confidence": 0.49321521063469664, "input_tokens": 36, "latency_ms": 156.45672900001273} +{"id": "g0079-plano_consulta-erros_digitacao-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.27115269990353474, "internet_consumo": 0.0429209574512959, "beneficios_consulta": 0.11824092793760956, "sem_correspondencia": 0.5676854147075598}, "confidence": 0.5676854147075598, "input_tokens": 39, "latency_ms": 166.21635199999218} +{"id": "g0079-plano_consulta-erros_digitacao-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.06509146597477763, "fidelidade_resgate": 0.009094310696076404, "cadastro_atualizacao": 0.04978269723426911, "internet_consumo": 0.023178107965535447, "plano_nova_linha": 0.012358522066620487, "conta_pagamento_confirmacao": 0.021911060268634933, "plano_troca": 0.012905113465268554, "cancelamento_linha": 0.0021281251000560665, "marketplace_compra": 0.017350194454254713, "negociacao_religacao": 0.004423609811029969, "plano_consulta": 0.49469969520352286, "conta_debito_automatico_digital": 0.004409535663194452, "marketplace_pedido": 0.022547939672580914, "roaming_pacote": 0.0029014353554874047, "parceiros_ofertas": 0.032402696730032404, "sem_correspondencia": 0.22481549033865864}, "confidence": 0.49469969520352286, "input_tokens": 39, "latency_ms": 437.64412300004096} +{"id": "g0079-plano_consulta-erros_digitacao-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"seguranca_fraude": 0.04181522828673158, "plano_consulta": 0.3511941706060555, "plano_nova_linha": 0.02947265511468677, "beneficios_consulta": 0.1377521860434744, "internet_consumo": 0.027067708093816065, "recarga_realizar": 0.00668741395547899, "vas_consulta": 0.044036388096435376, "conta_pagamento_confirmacao": 0.041691220813632884, "recarga_saldo": 0.006243915782651834, "marketplace_compra": 0.02601909653525293, "roaming_pacote": 0.0034920166168207188, "seguranca_perda_roubo": 0.04890921347208258, "plano_troca": 0.027298780418418503, "marketplace_pedido": 0.02687510870776286, "conta_contestacao": 0.038336995245087054, "sem_correspondencia": 0.14310790221161193}, "confidence": 0.3511941706060555, "input_tokens": 42, "latency_ms": 486.7932530000303} +{"id": "g0079-plano_consulta-erros_digitacao-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.08818967246161376, "beneficios_consulta": 0.10865553727795763, "plano_consulta": 0.45967070193570697, "sem_correspondencia": 0.34348408832472166}, "confidence": 0.45967070193570697, "input_tokens": 40, "latency_ms": 159.87896500001852} +{"id": "g0079-plano_consulta-erros_digitacao-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.0686259133485316, "internet_consumo": 0.017382812078722047, "plano_consulta": 0.6921523938356413, "sem_correspondencia": 0.22183888073710503}, "confidence": 0.6921523938356413, "input_tokens": 38, "latency_ms": 163.30470500003003} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.020288302511915816, "plano_troca": 0.012605922617476456, "roaming_cobranca": 0.0007749078420035469, "internet_consumo": 0.0059484235855582854, "beneficios_consulta": 0.883627908352156, "cadastro_atualizacao": 0.009447650526391503, "fidelidade_pontos": 0.0044470618187941475, "sem_correspondencia": 0.0628598227457043}, "confidence": 0.883627908352156, "input_tokens": 40, "latency_ms": 237.07464699998582} +{"id": "g0079-plano_consulta-erros_digitacao-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.028840394297062307, "cadastro_atualizacao": 0.048931088195916815, "internet_consumo": 0.06914787943621922, "plano_consulta": 0.2898985516731829, "beneficios_consulta": 0.07512811728682196, "conta_pagamento_confirmacao": 0.03306981662487183, "plano_nova_linha": 0.03614040926490503, "sem_correspondencia": 0.4188437432210199}, "confidence": 0.4188437432210199, "input_tokens": 43, "latency_ms": 239.29136799995376} +{"id": "g0079-plano_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.006608076854403833, "fidelidade_pontos": 0.0816815924978901, "recarga_nao_creditada": 0.0011408119093797092, "vas_contratacao": 0.02132940254829732, "negociacao_religacao": 0.006636268922025929, "plano_nova_linha": 0.02548763333669542, "plano_troca": 0.016403292518292114, "internet_consumo": 0.3392211137331844, "seguranca_perda_roubo": 0.017961985752828123, "conta_debito_automatico_digital": 0.0038895747077017147, "beneficios_consulta": 0.1371666586681768, "portabilidade": 0.009240186486261863, "conta_segunda_via": 0.006612707390567722, "vas_consulta": 0.19025011197196054, "desconto_retencao": 0.008351822034774976, "sem_correspondencia": 0.1280187606675594}, "confidence": 0.3392211137331844, "input_tokens": 38, "latency_ms": 457.9915780000192} +{"id": "g0081-plano_consulta-emocional-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.019826454877884918, "plano_consulta": 0.40844759864469904, "internet_consumo": 0.038567095574152464, "plano_nova_linha": 0.04241695245947654, "beneficios_consulta": 0.08259996734484751, "cadastro_atualizacao": 0.03244621212133347, "portabilidade": 0.011909795082827235, "sem_correspondencia": 0.3637859238947788}, "confidence": 0.40844759864469904, "input_tokens": 57, "latency_ms": 242.55155600002354} +{"id": "g0081-plano_consulta-emocional-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"atendimento_humano": 0.13395915657270527, "cadastro_atualizacao": 0.03275900268525019, "recarga_realizar": 0.006070174155283026, "plano_nova_linha": 0.011443909028504003, "parceiros_ofertas": 0.04425584436254515, "internet_consumo": 0.09769714428066406, "conta_vencimento": 0.008311932740074997, "plano_consulta": 0.33901786125368993, "conta_contestacao": 0.03396306863966773, "portabilidade": 0.010676095048397739, "beneficios_consulta": 0.06449184437601393, "roaming_cobranca": 0.0045248832578910604, "negociacao_religacao": 0.011755114185870667, "seguranca_fraude": 0.026059422120193416, "plano_troca": 0.015381003422018537, "sem_correspondencia": 0.15963354387123027}, "confidence": 0.33901786125368993, "input_tokens": 52, "latency_ms": 486.2098070000229} +{"id": "g0081-plano_consulta-emocional-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.13014269347117632, "internet_consumo": 0.04422733214209238, "plano_consulta": 0.49061830974003484, "sem_correspondencia": 0.33501166464669646}, "confidence": 0.49061830974003484, "input_tokens": 59, "latency_ms": 155.62791899998274} +{"id": "g0081-plano_consulta-emocional-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.05343339151264249, "beneficios_consulta": 0.025264547814254152, "internet_pacote_adicional": 0.03411757529795481, "plano_consulta": 0.49782284456764897, "atendimento_humano": 0.04544388072113194, "plano_nova_linha": 0.013832471156309844, "suporte_sem_sinal": 0.10205493736708966, "recarga_nao_creditada": 0.0020383696276437655, "conta_segunda_via": 0.018181133782499852, "suporte_configuracao": 0.01963681888766004, "internet_consumo": 0.04600824356767037, "plano_troca": 0.008134283021235474, "conta_explicacao": 0.015405225370245195, "suporte_chip_esim": 0.013463218524009684, "seguranca_fraude": 0.019289068630687245, "sem_correspondencia": 0.08587399015131653}, "confidence": 0.49782284456764897, "input_tokens": 55, "latency_ms": 515.214818000004} +{"id": "g0081-plano_consulta-emocional-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 0.11494261745748253, "roaming_pacote": 0.00864171830732029, "plano_troca": 0.013012467942295883, "reclamacao_atendimento": 0.08712262821120281, "roaming_duvida": 0.01997954078155855, "plano_nova_linha": 0.01616095643156314, "internet_problema_conexao": 0.22714024749202857, "desconto_retencao": 0.010144394142184054, "negociacao_religacao": 0.02563181906427166, "internet_consumo": 0.0875204370343392, "plano_consulta": 0.17685465818873106, "sem_correspondencia": 0.21284851494702223}, "confidence": 0.22714024749202857, "input_tokens": 57, "latency_ms": 306.49258400001145} +{"id": "g0081-plano_consulta-emocional-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 127, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"marketplace_pedido": 0.04341779724064213, "plano_consulta": 0.2844584037200366, "beneficios_consulta": 0.09169116774228085, "internet_consumo": 0.30699784092554827, "plano_nova_linha": 0.02480437835574243, "plano_troca": 0.041598916770499164, "recarga_realizar": 0.0045717093949919786, "sem_correspondencia": 0.2024597858502586}, "confidence": 0.30699784092554827, "input_tokens": 59, "latency_ms": 225.65494799999897} +{"id": "g0081-plano_consulta-emocional-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"conta_segunda_via": 0.028292031128705496, "beneficios_consulta": 0.0472193756258019, "fidelidade_resgate": 0.00895402833628292, "plano_nova_linha": 0.024367041171005185, "plano_consulta": 0.3207105304092339, "plano_troca": 0.010934503428231126, "vas_consulta": 0.10218320487181567, "internet_consumo": 0.06741460214968774, "negociacao_divida": 0.005371015826997349, "internet_pacote_adicional": 0.17295653610664338, "cadastro_atualizacao": 0.02794269390386077, "sem_correspondencia": 0.18365443704173456}, "confidence": 0.3207105304092339, "input_tokens": 55, "latency_ms": 317.76184599999624} +{"id": "g0081-plano_consulta-emocional-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.24906749739452252, "vas_cancelamento": 0.012707715538145236, "plano_consulta": 0.30885221069707997, "negociacao_religacao": 0.006918126120923607, "plano_troca": 0.011771670181422354, "plano_nova_linha": 0.01315040670691165, "internet_consumo": 0.06403035235551961, "negociacao_divida": 0.010724274960963332, "cancelamento_linha": 0.009193372426606124, "cadastro_atualizacao": 0.028818515593710178, "roaming_duvida": 0.010303711086318806, "sem_correspondencia": 0.2744621469378766}, "confidence": 0.30885221069707997, "input_tokens": 53, "latency_ms": 303.6468000000241} +{"id": "g0081-plano_consulta-emocional-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0727301220662813, "beneficios_consulta": 0.09014812617635205, "plano_troca": 0.02322112707253348, "roaming_cobranca": 0.004890687168217651, "fidelidade_pontos": 0.18999120088783164, "plano_nova_linha": 0.021031345613865788, "plano_consulta": 0.25874658732276623, "conta_segunda_via": 0.014872080251710221, "fidelidade_resgate": 0.019562459962880138, "desconto_retencao": 0.01021773527264087, "atendimento_humano": 0.0629741681788454, "sem_correspondencia": 0.23161436002607527}, "confidence": 0.25874658732276623, "input_tokens": 55, "latency_ms": 292.88942699997733} +{"id": "g0081-plano_consulta-emocional-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cancelamento_linha": 0.00028159286142249084, "conta_vencimento": 0.000662229725430211, "roaming_duvida": 0.7509139810978471, "plano_troca": 0.002033566366978253, "internet_consumo": 0.006832097688640454, "plano_consulta": 0.07058997484924638, "marketplace_compra": 0.005865640034102741, "suporte_sem_sinal": 0.010866907475511493, "vas_contratacao": 0.004242283311745939, "conta_contestacao": 0.0052526979950250526, "vas_consulta": 0.09197670263891038, "plano_nova_linha": 0.0041601942113330265, "marketplace_pedido": 0.005388658984354603, "beneficios_consulta": 0.011391636036897256, "reclamacao_atendimento": 0.005204723706339459, "sem_correspondencia": 0.024337113016215182}, "confidence": 0.7509139810978471, "input_tokens": 51, "latency_ms": 418.1004600000051} +{"id": "g0081-plano_consulta-emocional-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["beneficios_consulta"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.005943643687536134, "troca_numero": 0.0008732756578457875, "seguranca_perda_roubo": 0.002550648683954243, "vas_consulta": 0.11272466599694843, "internet_consumo": 0.031786224811040306, "plano_nova_linha": 0.012196899968056825, "marketplace_compra": 0.013818447075945818, "cancelamento_linha": 0.13702874976941531, "marketplace_pedido": 0.012006423086672349, "plano_consulta": 0.2087514786762337, "reclamacao_atendimento": 0.014577366918751302, "beneficios_consulta": 0.07449736229326337, "internet_pacote_adicional": 0.3094133346628708, "fidelidade_resgate": 0.006182023609813081, "recarga_realizar": 0.0014501668789259018, "sem_correspondencia": 0.056199288222726664}, "confidence": 0.3094133346628708, "input_tokens": 47, "latency_ms": 425.65691999999444} +{"id": "g0081-plano_consulta-emocional-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"negociacao_divida": 0.01219896542305817, "plano_nova_linha": 0.01789599709559596, "bonus_nao_recebido": 0.036333107524079165, "conta_pagamento_confirmacao": 0.029732943453442042, "vas_consulta": 0.1639632779777453, "vas_contratacao": 0.019315949276511, "conta_segunda_via": 0.016566789263723288, "conta_explicacao": 0.025129112220897372, "beneficios_consulta": 0.07283828621209228, "vas_cancelamento": 0.006032533654966215, "internet_consumo": 0.1029509783191195, "plano_consulta": 0.295320877155855, "marketplace_pedido": 0.024861099927802242, "plano_troca": 0.011192163780846781, "internet_problema_conexao": 0.034444877025683995, "sem_correspondencia": 0.13122304168858176}, "confidence": 0.295320877155855, "input_tokens": 51, "latency_ms": 502.2907679999662} +{"id": "g0087-plano_troca-regionalismo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.8468944000492387, "plano_nova_linha": 0.03482053997207486, "desconto_retencao": 0.005564486791133387, "sem_correspondencia": 0.1127205731875531}, "confidence": 0.8468944000492387, "input_tokens": 56, "latency_ms": 151.71464600001627} +{"id": "g0087-plano_troca-regionalismo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.14036187232170944, "plano_troca": 0.42174973190314474, "internet_pacote_adicional": 0.12708726256039438, "conta_pagamento_confirmacao": 0.04246054872313749, "roaming_pacote": 0.002539123354698479, "portabilidade": 0.009479387462459445, "internet_problema_conexao": 0.00475915418167528, "marketplace_pedido": 0.036953042409679185, "cancelamento_linha": 0.002320468609416242, "conta_segunda_via": 0.013004825174939099, "seguranca_perda_roubo": 0.003236355889935888, "plano_nova_linha": 0.012722566454263043, "conta_contestacao": 0.012498039487441631, "plano_consulta": 0.1048415653545916, "vas_cancelamento": 0.00192943001734602, "sem_correspondencia": 0.06405662609516806}, "confidence": 0.42174973190314474, "input_tokens": 61, "latency_ms": 508.19261199995935} +{"id": "g0087-plano_troca-regionalismo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.1878213612410629, "plano_troca": 0.4547538825087828, "desconto_retencao": 0.016944363965755164, "sem_correspondencia": 0.34048039228439914}, "confidence": 0.4547538825087828, "input_tokens": 60, "latency_ms": 151.8218169999841} +{"id": "g0087-plano_troca-regionalismo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"roaming_duvida": 0.015590747114130077, "plano_consulta": 0.1526143034903391, "plano_troca": 0.5218584897833534, "plano_nova_linha": 0.032841259992866675, "parceiros_ofertas": 0.039657002386297456, "vas_cancelamento": 0.003748613706037621, "desconto_retencao": 0.015089325856573596, "internet_problema_conexao": 0.04389561141940099, "conta_explicacao": 0.015935166950472073, "negociacao_divida": 0.010370371394825157, "negociacao_religacao": 0.03470165125743478, "sem_correspondencia": 0.11369745664826907}, "confidence": 0.5218584897833534, "input_tokens": 60, "latency_ms": 304.73611600001504} +{"id": "g0087-plano_troca-regionalismo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_consulta": 0.1281146898010884, "troca_numero": 0.0033497888344384166, "plano_troca": 0.20849338887457927, "internet_pacote_adicional": 0.43153069900232666, "plano_nova_linha": 0.030759322578464733, "vas_cancelamento": 0.004037544269468404, "desconto_retencao": 0.010398761725197074, "sem_correspondencia": 0.18331580491443708}, "confidence": 0.43153069900232666, "input_tokens": 60, "latency_ms": 241.3318229999959} +{"id": "g0087-plano_troca-regionalismo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.4994987610198867, "fidelidade_pontos": 0.047829785054272135, "internet_problema_conexao": 0.17141318536743336, "conta_vencimento": 0.0040736008016333085, "troca_numero": 0.0062427814903459975, "beneficios_consulta": 0.037768219141169415, "roaming_pacote": 0.003030121364543809, "fidelidade_resgate": 0.013499797491587015, "desconto_retencao": 0.006113960018882957, "plano_consulta": 0.10643853380989303, "plano_nova_linha": 0.02753212710067976, "sem_correspondencia": 0.0765591273396725}, "confidence": 0.4994987610198867, "input_tokens": 66, "latency_ms": 341.2783059999924} +{"id": "g0087-plano_troca-regionalismo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"desconto_retencao": 0.03551899165435846, "plano_consulta": 0.10916319915559573, "plano_troca": 0.1474132196744068, "bonus_nao_recebido": 0.014228558683375801, "plano_nova_linha": 0.013719332003552428, "cancelamento_linha": 0.0017375415847493642, "conta_contestacao": 0.009305474076458022, "internet_pacote_adicional": 0.10147738160206671, "parceiros_ofertas": 0.4735619287397661, "portabilidade": 0.008514048282868914, "conta_vencimento": 0.002175412775712483, "seguranca_fraude": 0.0044692692903584574, "atendimento_humano": 0.01687633755663867, "vas_contratacao": 0.007511643473358998, "reclamacao_atendimento": 0.0060871651480115885, "sem_correspondencia": 0.04824049629872146}, "confidence": 0.4735619287397661, "input_tokens": 47, "latency_ms": 504.47774200000595} +{"id": "g0087-plano_troca-regionalismo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.04816428789713612, "parceiros_ofertas": 0.12327128252679552, "plano_troca": 0.6218278208253348, "reclamacao_atendimento": 0.01616158470737313, "desconto_retencao": 0.01035843570030664, "seguranca_perda_roubo": 0.004203418600356261, "plano_consulta": 0.125195245892521, "sem_correspondencia": 0.05081792385017651}, "confidence": 0.6218278208253348, "input_tokens": 76, "latency_ms": 281.51216899999554} +{"id": "g0087-plano_troca-regionalismo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_pacote_adicional": 0.2422976936921282, "plano_troca": 0.3229201430779786, "conta_debito_automatico_digital": 0.0014705200422802846, "desconto_retencao": 0.15720704172261774, "plano_consulta": 0.13386884309885047, "recarga_saldo": 0.0015592955725930936, "plano_nova_linha": 0.02396886978117235, "sem_correspondencia": 0.11670759301237922}, "confidence": 0.3229201430779786, "input_tokens": 55, "latency_ms": 274.2887519999613} +{"id": "g0087-plano_troca-regionalismo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"atendimento_humano": 0.07353702079936947, "recarga_nao_creditada": 0.022254280028252058, "marketplace_compra": 0.0655571146292046, "desconto_retencao": 0.035590186313746316, "suporte_chip_esim": 0.09763466924846514, "conta_segunda_via": 0.022239071532372007, "plano_nova_linha": 0.10243959282177564, "roaming_cobranca": 0.006546979476605593, "cadastro_atualizacao": 0.050844499533865425, "plano_consulta": 0.28903045879277206, "seguranca_fraude": 0.03960886138369959, "sem_correspondencia": 0.1947172654398721}, "confidence": 0.28903045879277206, "input_tokens": 73, "latency_ms": 393.23961299999155} +{"id": "g0087-plano_troca-regionalismo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 0.033496083963382724, "plano_consulta": 0.22490823690749698, "marketplace_compra": 0.03169114737189513, "roaming_duvida": 0.010095430989873614, "seguranca_perda_roubo": 0.004425877960659772, "plano_nova_linha": 0.03497804535191477, "desconto_retencao": 0.03321534982511509, "plano_troca": 0.3841177340690005, "recarga_nao_creditada": 0.0036513389216565667, "reclamacao_atendimento": 0.019637045449121558, "marketplace_pedido": 0.04177106345973514, "sem_correspondencia": 0.17801264573014813}, "confidence": 0.3841177340690005, "input_tokens": 48, "latency_ms": 343.9768989999834} +{"id": "g0087-plano_troca-regionalismo-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 213, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.003992519709523256, "plano_troca": 0.9363191395025652, "plano_nova_linha": 0.030497684161430907, "sem_correspondencia": 0.029190656626480637}, "confidence": 0.9363191395025652, "input_tokens": 85, "latency_ms": 176.9494200000281} +{"id": "g0089-plano_troca-longo_contexto-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "plano_consulta", "probabilities": {"vas_consulta": 0.18348706093267925, "plano_consulta": 0.2724675286345957, "seguranca_fraude": 0.016926426739992676, "conta_contestacao": 0.02337210480502806, "desconto_retencao": 0.022809340090842418, "roaming_pacote": 0.006699927735420528, "marketplace_compra": 0.018698655399749478, "suporte_chip_esim": 0.00744167029987251, "suporte_sem_sinal": 0.10196614445872301, "plano_nova_linha": 0.05844844608616128, "plano_troca": 0.1985768561930957, "sem_correspondencia": 0.08910583862383938}, "confidence": 0.2724675286345957, "input_tokens": 91, "latency_ms": 433.1870580000441} +{"id": "g0089-plano_troca-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.005269743811333422, "plano_consulta": 0.3043640136485294, "negociacao_religacao": 0.015156513037961276, "desconto_retencao": 0.051659710011036815, "conta_debito_automatico_digital": 0.01609209274295889, "bonus_nao_recebido": 0.06292879205617485, "plano_nova_linha": 0.07524025136617556, "sem_correspondencia": 0.4692888833258298}, "confidence": 0.4692888833258298, "input_tokens": 78, "latency_ms": 284.9433399999839} +{"id": "g0089-plano_troca-longo_contexto-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "plano_consulta", "probabilities": {"marketplace_pedido": 0.08184721092189073, "plano_consulta": 0.33366652390920026, "desconto_retencao": 0.028257102847366513, "conta_contestacao": 0.020850110216528824, "plano_troca": 0.23720613949356212, "plano_nova_linha": 0.10379861750271309, "cadastro_atualizacao": 0.043931177521184715, "sem_correspondencia": 0.15044311758755377}, "confidence": 0.33366652390920026, "input_tokens": 82, "latency_ms": 276.1111859999801} +{"id": "g0089-plano_troca-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"desconto_retencao": 0.052065034774836094, "portabilidade": 0.01142673130009486, "plano_nova_linha": 0.10834834997114301, "conta_debito_automatico_digital": 0.002386205889682806, "internet_consumo": 0.4354320277987651, "fidelidade_pontos": 0.008132369462003908, "plano_consulta": 0.22990091723140774, "sem_correspondencia": 0.15230836357206648}, "confidence": 0.4354320277987651, "input_tokens": 79, "latency_ms": 285.2797979999764} +{"id": "g0089-plano_troca-longo_contexto-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.923116808895563, "desconto_retencao": 0.0046015413409066785, "plano_nova_linha": 0.042073207391739476, "sem_correspondencia": 0.030208442371790864}, "confidence": 0.923116808895563, "input_tokens": 72, "latency_ms": 182.94032099998958} +{"id": "g0089-plano_troca-longo_contexto-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 196, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0032136094009076574, "plano_nova_linha": 0.016053426635745865, "plano_troca": 0.9639068543060981, "sem_correspondencia": 0.0168261096572484}, "confidence": 0.9639068543060981, "input_tokens": 79, "latency_ms": 180.2800720000164} +{"id": "g0089-plano_troca-longo_contexto-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 171, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.1486557132967548, "plano_nova_linha": 0.06380686193614668, "plano_consulta": 0.21249476174123008, "plano_troca": 0.05300744647629301, "portabilidade": 0.024962371331464367, "desconto_retencao": 0.22928956257779878, "recarga_saldo": 0.012625155097922102, "sem_correspondencia": 0.25515812754239015}, "confidence": 0.25515812754239015, "input_tokens": 72, "latency_ms": 255.08709799998996} +{"id": "g0089-plano_troca-longo_contexto-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 0.027409423257543152, "plano_troca": 0.5825017715070937, "desconto_retencao": 0.021753400655361174, "negociacao_religacao": 0.031165078412967596, "plano_nova_linha": 0.044444870389999745, "roaming_cobranca": 0.006808843026533531, "plano_consulta": 0.13352629598310994, "sem_correspondencia": 0.1523903167673912}, "confidence": 0.5825017715070937, "input_tokens": 66, "latency_ms": 242.9820300000074} +{"id": "g0089-plano_troca-longo_contexto-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 151, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.11042775049168244, "plano_troca": 0.22210321989501686, "desconto_retencao": 0.03327645311837713, "sem_correspondencia": 0.6341925764949236}, "confidence": 0.6341925764949236, "input_tokens": 64, "latency_ms": 172.30173400002968} +{"id": "g0089-plano_troca-longo_contexto-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"reclamacao_atendimento": 0.030898127438070782, "desconto_retencao": 0.020655932343994272, "plano_troca": 0.5722177230342184, "roaming_pacote": 0.00674705160848627, "plano_nova_linha": 0.046588998802391896, "fidelidade_pontos": 0.045090217761065705, "plano_consulta": 0.18143068493728462, "sem_correspondencia": 0.09637126407448804}, "confidence": 0.5722177230342184, "input_tokens": 76, "latency_ms": 265.063261000023} +{"id": "g0089-plano_troca-longo_contexto-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 169, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.0160313174314294, "beneficios_consulta": 0.3203200477737244, "atendimento_humano": 0.02741817334172301, "vas_consulta": 0.11826922642246124, "plano_nova_linha": 0.021773074514611985, "cancelamento_linha": 0.008679352787880647, "plano_troca": 0.25192725634466323, "marketplace_compra": 0.00929230933155024, "vas_cancelamento": 0.009402917870103989, "plano_consulta": 0.1608922372315283, "negociacao_divida": 0.005088197664462874, "sem_correspondencia": 0.05090588928586063}, "confidence": 0.3203200477737244, "input_tokens": 72, "latency_ms": 337.74387800002614} +{"id": "g0089-plano_troca-longo_contexto-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.014840335733630907, "plano_nova_linha": 0.03282876551593403, "recarga_nao_creditada": 0.0009908480126503865, "suporte_chip_esim": 0.009919098368780278, "plano_troca": 0.429604323173722, "seguranca_perda_roubo": 0.002459296669934459, "roaming_pacote": 0.34808638244331686, "fidelidade_resgate": 0.014497984324260638, "plano_consulta": 0.0712034307073504, "reclamacao_atendimento": 0.004340809620102636, "marketplace_compra": 0.013998960232053667, "sem_correspondencia": 0.05722976519826372}, "confidence": 0.429604323173722, "input_tokens": 78, "latency_ms": 352.6363880000076} +{"id": "g0090-plano_troca-indireto_multiplo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.4954483756330496, "plano_nova_linha": 0.0431956122860762, "roaming_duvida": 0.007930995815209155, "suporte_sem_sinal": 0.05524325314194357, "marketplace_compra": 0.014513155296775784, "plano_troca": 0.008921430354811499, "plano_consulta": 0.2120183982586466, "cancelamento_linha": 0.0017312085078626, "desconto_retencao": 0.006085778524220396, "conta_pagamento_confirmacao": 0.02101942316515962, "cadastro_atualizacao": 0.02486685451722201, "sem_correspondencia": 0.10902551449902294}, "confidence": 0.4954483756330496, "input_tokens": 44, "latency_ms": 349.47061999997686} +{"id": "g0090-plano_troca-indireto_multiplo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["marketplace_compra"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"reclamacao_atendimento": 0.015741904152919844, "parceiros_ofertas": 0.46644899134105944, "plano_nova_linha": 0.08405717649583348, "negociacao_religacao": 0.004677831350550536, "suporte_chip_esim": 0.06304635434220289, "desconto_retencao": 0.008209240078080115, "roaming_cobranca": 0.0012684016578145157, "atendimento_humano": 0.024706537127177446, "beneficios_consulta": 0.06444775630542762, "plano_consulta": 0.12268879940586448, "marketplace_pedido": 0.03208109523562897, "cancelamento_linha": 0.0007683138318896662, "fidelidade_resgate": 0.004417412621210656, "plano_troca": 0.008960424327822184, "conta_segunda_via": 0.00517739880002135, "sem_correspondencia": 0.0933023629264968}, "confidence": 0.46644899134105944, "input_tokens": 47, "latency_ms": 461.93869800003995} +{"id": "g0090-plano_troca-indireto_multiplo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"vas_cancelamento": 0.013979133263635445, "plano_troca": 0.19751348981029515, "vas_consulta": 0.1445820134539632, "negociacao_religacao": 0.008361871007029271, "conta_segunda_via": 0.017301678003394837, "plano_consulta": 0.24124413923668717, "desconto_retencao": 0.07780854947459065, "roaming_duvida": 0.006181084516999627, "plano_nova_linha": 0.012657145922338539, "internet_pacote_adicional": 0.14710603191792257, "recarga_saldo": 0.004223450847676781, "sem_correspondencia": 0.12904141254546675}, "confidence": 0.24124413923668717, "input_tokens": 51, "latency_ms": 328.8271130000453} +{"id": "g0090-plano_troca-indireto_multiplo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 66, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"desconto_retencao": 0.036888880140975626, "cancelamento_linha": 0.0033246910949182936, "plano_consulta": 0.21626443461364048, "negociacao_divida": 0.010876123259670882, "plano_troca": 0.11842437521382862, "suporte_sem_sinal": 0.1272531943346261, "conta_debito_automatico_digital": 0.017038601142135536, "conta_explicacao": 0.031156159213631646, "bonus_nao_recebido": 0.01967389580998608, "parceiros_ofertas": 0.06099325641429547, "negociacao_religacao": 0.009192031212884212, "plano_nova_linha": 0.10400524370577728, "internet_problema_conexao": 0.05548326873939326, "atendimento_humano": 0.043630035326330814, "seguranca_fraude": 0.013879922725993178, "sem_correspondencia": 0.13191588705191254}, "confidence": 0.21626443461364048, "input_tokens": 39, "latency_ms": 493.5618680000289} +{"id": "g0090-plano_troca-indireto_multiplo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"desconto_retencao": 0.01710267512313784, "marketplace_compra": 0.0313075845092084, "plano_troca": 0.023652784701327405, "fidelidade_pontos": 0.02981723356814506, "plano_consulta": 0.3337247659168587, "conta_explicacao": 0.08138871894074279, "bonus_nao_recebido": 0.044461630389747035, "parceiros_ofertas": 0.05973956503524423, "plano_nova_linha": 0.024837354475125008, "reclamacao_atendimento": 0.18975953902374706, "recarga_realizar": 0.006158283045181242, "sem_correspondencia": 0.15804986527153528}, "confidence": 0.3337247659168587, "input_tokens": 54, "latency_ms": 352.65366099997664} +{"id": "g0090-plano_troca-indireto_multiplo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"recarga_saldo": 0.0036138072237297614, "plano_consulta": 0.17745284900014183, "plano_nova_linha": 0.023102557422611646, "desconto_retencao": 0.00833317388898022, "plano_troca": 0.532237609185215, "suporte_chip_esim": 0.021118976460026705, "cadastro_atualizacao": 0.026526545985829722, "sem_correspondencia": 0.20761448083346515}, "confidence": 0.532237609185215, "input_tokens": 39, "latency_ms": 240.3916929999923} +{"id": "g0090-plano_troca-indireto_multiplo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"atendimento_humano": 0.04940219293663599, "reclamacao_atendimento": 0.018403891735392947, "parceiros_ofertas": 0.12063570491941134, "cadastro_atualizacao": 0.023011347605775157, "plano_consulta": 0.21590851553958362, "seguranca_fraude": 0.009915277502693219, "recarga_realizar": 0.3826477879987832, "plano_troca": 0.010625891538378639, "conta_segunda_via": 0.017014879974980763, "negociacao_religacao": 0.0034905777342909114, "desconto_retencao": 0.01041902989045736, "conta_contestacao": 0.010238852497322952, "conta_explicacao": 0.032529496118496, "conta_debito_automatico_digital": 0.005591135085807005, "plano_nova_linha": 0.0403699545335414, "sem_correspondencia": 0.04979546438844952}, "confidence": 0.3826477879987832, "input_tokens": 49, "latency_ms": 471.8047520000255} +{"id": "g0090-plano_troca-indireto_multiplo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.005997280167185232, "plano_troca": 0.9558967565992892, "plano_nova_linha": 0.013754721965342479, "sem_correspondencia": 0.02435124126818306}, "confidence": 0.9558967565992892, "input_tokens": 41, "latency_ms": 138.95122100001345} +{"id": "g0090-plano_troca-indireto_multiplo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"vas_contratacao": 0.028602000084185966, "plano_nova_linha": 0.024268474506950483, "plano_troca": 0.2390205982302993, "plano_consulta": 0.17644371284260105, "atendimento_humano": 0.07757822598453624, "conta_debito_automatico_digital": 0.021437742101418203, "cancelamento_linha": 0.009588507229935312, "parceiros_ofertas": 0.05408632729871212, "desconto_retencao": 0.015578932845279858, "fidelidade_resgate": 0.014103943375673587, "conta_explicacao": 0.027469994341833934, "roaming_pacote": 0.0033270914453638494, "vas_consulta": 0.11466782441478397, "beneficios_consulta": 0.05366328336354402, "conta_vencimento": 0.00750478069029965, "sem_correspondencia": 0.13265856124458245}, "confidence": 0.2390205982302993, "input_tokens": 50, "latency_ms": 420.71818199997324} +{"id": "g0090-plano_troca-indireto_multiplo-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.12615842003102362, "plano_troca": 0.030863520677790662, "desconto_retencao": 0.028039608986366062, "sem_correspondencia": 0.8149384503048197}, "confidence": 0.8149384503048197, "input_tokens": 49, "latency_ms": 146.42290700004423} +{"id": "g0090-plano_troca-indireto_multiplo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_resgate": 0.029245952981815725, "suporte_chip_esim": 0.02115013883483295, "suporte_configuracao": 0.025510177746823025, "marketplace_pedido": 0.037868340652856484, "reclamacao_atendimento": 0.04531528557971588, "desconto_retencao": 0.09602724290717181, "plano_nova_linha": 0.047098459162076584, "plano_consulta": 0.22754963393989136, "vas_consulta": 0.05830351430255274, "conta_explicacao": 0.05912550335573892, "plano_troca": 0.1442117881351267, "portabilidade": 0.029805562381186562, "troca_numero": 0.0029241850971418355, "roaming_duvida": 0.0076476016409357545, "internet_problema_conexao": 0.019967340504746623, "sem_correspondencia": 0.14824927277738706}, "confidence": 0.22754963393989136, "input_tokens": 42, "latency_ms": 449.96819599998616} +{"id": "g0090-plano_troca-indireto_multiplo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_pontos": 0.06176775831955131, "plano_consulta": 0.4773913430584522, "negociacao_religacao": 0.012731147283266797, "troca_numero": 0.006365408331872709, "portabilidade": 0.01627969964473768, "desconto_retencao": 0.011709008627586259, "plano_nova_linha": 0.1429461272719382, "sem_correspondencia": 0.2708095074625948}, "confidence": 0.4773913430584522, "input_tokens": 46, "latency_ms": 208.19496600000775} +{"id": "g0093-plano_nova_linha-erros_digitacao-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 0.024042950232174554, "fidelidade_pontos": 0.09543005094872405, "internet_consumo": 0.04768580802341513, "roaming_pacote": 0.0023209624237468867, "negociacao_divida": 0.009481971803072278, "plano_troca": 0.03263210036226624, "troca_numero": 0.002172397152545294, "beneficios_consulta": 0.031349080619091814, "conta_segunda_via": 0.01441087065493209, "marketplace_pedido": 0.026565947715687713, "recarga_saldo": 0.0038231074610877206, "internet_problema_conexao": 0.013572576985760294, "fidelidade_resgate": 0.015108260810666456, "plano_nova_linha": 0.4215959483891061, "plano_consulta": 0.16083146156147224, "sem_correspondencia": 0.09897650485625115}, "confidence": 0.4215959483891061, "input_tokens": 49, "latency_ms": 462.1556590000182} +{"id": "g0093-plano_nova_linha-erros_digitacao-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 0.027690341612914178, "bonus_nao_recebido": 0.021323181196394845, "conta_vencimento": 0.004240036283212251, "plano_consulta": 0.09361185735018752, "portabilidade": 0.011939776897285698, "cadastro_atualizacao": 0.03710185974838987, "vas_consulta": 0.14725396983374275, "plano_nova_linha": 0.4070776664543515, "vas_contratacao": 0.01614210485835116, "conta_contestacao": 0.016891322252807428, "plano_troca": 0.01854455776472994, "sem_correspondencia": 0.19818332574763287}, "confidence": 0.4070776664543515, "input_tokens": 38, "latency_ms": 325.70837299999766} +{"id": "g0093-plano_nova_linha-erros_digitacao-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.026209590680546496, "conta_vencimento": 0.004827904341568968, "plano_consulta": 0.09846830219071326, "roaming_duvida": 0.007746136750559219, "seguranca_perda_roubo": 0.018767080474514728, "plano_nova_linha": 0.6622239156109788, "portabilidade": 0.016888839283748115, "sem_correspondencia": 0.16486823066737036}, "confidence": 0.6622239156109788, "input_tokens": 42, "latency_ms": 208.05082200001834} +{"id": "g0093-plano_nova_linha-erros_digitacao-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.3607987067359714, "negociacao_divida": 0.008597179792385732, "recarga_realizar": 0.024725431083853496, "marketplace_pedido": 0.023931553050808057, "beneficios_consulta": 0.07766513956810889, "negociacao_religacao": 0.01922289574869191, "parceiros_ofertas": 0.03292999971596057, "desconto_retencao": 0.01710184758301818, "suporte_configuracao": 0.01960458156324234, "plano_consulta": 0.15146415774907673, "vas_consulta": 0.04069737570499429, "internet_problema_conexao": 0.004929840372247158, "plano_troca": 0.019663400175024114, "conta_pagamento_confirmacao": 0.04259669644246198, "seguranca_perda_roubo": 0.026088343516230992, "sem_correspondencia": 0.12998285119792413}, "confidence": 0.3607987067359714, "input_tokens": 41, "latency_ms": 426.10907600004566} +{"id": "g0093-plano_nova_linha-erros_digitacao-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.03194255978136511, "plano_nova_linha": 0.8655826046325916, "plano_troca": 0.03002335177625754, "sem_correspondencia": 0.07245148380978574}, "confidence": 0.8655826046325916, "input_tokens": 45, "latency_ms": 146.42794599996023} +{"id": "g0093-plano_nova_linha-erros_digitacao-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"reclamacao_atendimento": 0.07907001993587437, "parceiros_ofertas": 0.0691120205425973, "plano_consulta": 0.09341472019614977, "suporte_chip_esim": 0.025856406541095705, "plano_nova_linha": 0.3749001475621889, "troca_numero": 0.0017563399869773974, "marketplace_pedido": 0.020340527298180734, "plano_troca": 0.023497804085926388, "conta_pagamento_confirmacao": 0.01789141332361852, "conta_explicacao": 0.02237762228644394, "roaming_cobranca": 0.004017975343651772, "atendimento_humano": 0.0680807036841293, "bonus_nao_recebido": 0.009203664398946746, "desconto_retencao": 0.0021579566817743435, "roaming_pacote": 0.003163210942600178, "sem_correspondencia": 0.1851594671898446}, "confidence": 0.3749001475621889, "input_tokens": 41, "latency_ms": 428.2271800000217} +{"id": "g0093-plano_nova_linha-erros_digitacao-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"suporte_chip_esim": 0.047045025263625376, "conta_vencimento": 0.00435833312451725, "plano_consulta": 0.1517715609009652, "beneficios_consulta": 0.0843591088975223, "troca_numero": 0.0029074679646816743, "conta_contestacao": 0.031547800456904994, "plano_nova_linha": 0.46750356318919384, "negociacao_divida": 0.010169355171129843, "plano_troca": 0.019161092173251713, "portabilidade": 0.007803717357920127, "recarga_nao_creditada": 0.0053575858078379526, "sem_correspondencia": 0.16801538969244975}, "confidence": 0.46750356318919384, "input_tokens": 39, "latency_ms": 289.5690240000022} +{"id": "g0093-plano_nova_linha-erros_digitacao-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.10523841348764426, "plano_nova_linha": 0.1961311962190763, "suporte_chip_esim": 0.00960016792863318, "marketplace_compra": 0.028080760948831142, "fidelidade_pontos": 0.026467589205456526, "bonus_nao_recebido": 0.00517969197051199, "recarga_realizar": 0.014139527211355741, "cancelamento_linha": 0.008114236267177975, "plano_consulta": 0.21875233571332114, "internet_pacote_adicional": 0.1645418228171545, "fidelidade_resgate": 0.010933663507669443, "recarga_nao_creditada": 0.003225437077069109, "conta_debito_automatico_digital": 0.003692228981939856, "conta_pagamento_confirmacao": 0.019424026497318884, "plano_troca": 0.02850414018395674, "sem_correspondencia": 0.15797476198288324}, "confidence": 0.21875233571332114, "input_tokens": 42, "latency_ms": 467.4477859999797} +{"id": "g0093-plano_nova_linha-erros_digitacao-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5072686832837158, "conta_contestacao": 0.06172662796332068, "plano_consulta": 0.10232905622496075, "plano_troca": 0.041978077429583885, "conta_vencimento": 0.006388491221897957, "reclamacao_atendimento": 0.05066823002204282, "atendimento_humano": 0.041927189962495545, "sem_correspondencia": 0.18771364389198264}, "confidence": 0.5072686832837158, "input_tokens": 38, "latency_ms": 222.5577800000451} +{"id": "g0093-plano_nova_linha-erros_digitacao-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.012158701106431252, "suporte_sem_sinal": 0.13216464123776478, "plano_nova_linha": 0.6938021727771919, "plano_consulta": 0.03921952814673539, "plano_troca": 0.01198824299950462, "recarga_nao_creditada": 0.0008718305552190589, "conta_segunda_via": 0.014699852916710002, "sem_correspondencia": 0.09509503026044294}, "confidence": 0.6938021727771919, "input_tokens": 41, "latency_ms": 251.90375500000073} +{"id": "g0093-plano_nova_linha-erros_digitacao-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 73, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.016689223422591833, "internet_consumo": 0.10930610704543708, "atendimento_humano": 0.027287353472976977, "plano_nova_linha": 0.6254175621829526, "plano_troca": 0.04455864602810237, "plano_consulta": 0.08027421324219347, "suporte_chip_esim": 0.0070788335615917936, "sem_correspondencia": 0.08938806104415382}, "confidence": 0.6254175621829526, "input_tokens": 41, "latency_ms": 250.9828510000034} +{"id": "g0093-plano_nova_linha-erros_digitacao-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.04679811935357655, "marketplace_compra": 0.03733125182994401, "conta_debito_automatico_digital": 0.01938061899134331, "seguranca_fraude": 0.053600637008224844, "atendimento_humano": 0.10908024331427159, "plano_consulta": 0.19634521729638882, "suporte_chip_esim": 0.03148914005370449, "conta_explicacao": 0.025456874566908243, "negociacao_divida": 0.008227914249922709, "internet_consumo": 0.022137320665859182, "plano_nova_linha": 0.21050918768962298, "sem_correspondencia": 0.23964347498023328}, "confidence": 0.23964347498023328, "input_tokens": 46, "latency_ms": 355.4981700000326} +{"id": "g0095-plano_nova_linha-emocional-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0802607910097041, "conta_pagamento_confirmacao": 0.014199015319809782, "recarga_realizar": 0.0044229417727810385, "bonus_nao_recebido": 0.013000610960591701, "plano_troca": 0.013540224799009012, "beneficios_consulta": 0.026420179205781255, "plano_nova_linha": 0.7914407126966958, "sem_correspondencia": 0.056715524235627264}, "confidence": 0.7914407126966958, "input_tokens": 62, "latency_ms": 234.8159079999732} +{"id": "g0095-plano_nova_linha-emocional-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5434885192097612, "internet_consumo": 0.031022020961049685, "conta_debito_automatico_digital": 0.008570765399958597, "recarga_saldo": 0.0019883593371944, "marketplace_compra": 0.014806010523057177, "plano_troca": 0.017778417554943925, "seguranca_perda_roubo": 0.046672195237624885, "plano_consulta": 0.14354426025843614, "fidelidade_resgate": 0.010904503125551492, "cadastro_atualizacao": 0.018323921083517082, "seguranca_fraude": 0.04139523253939491, "sem_correspondencia": 0.12150579476951053}, "confidence": 0.5434885192097612, "input_tokens": 64, "latency_ms": 343.60610599998154} +{"id": "g0095-plano_nova_linha-emocional-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.16026928759672443, "vas_consulta": 0.10118704869339862, "suporte_configuracao": 0.0316116692934146, "portabilidade": 0.023486690212956556, "bonus_nao_recebido": 0.05258228171599104, "suporte_sem_sinal": 0.1781863690183857, "plano_troca": 0.016724968056486045, "plano_nova_linha": 0.25452363076232043, "internet_consumo": 0.04364006895227245, "roaming_pacote": 0.004436469098890006, "troca_numero": 0.008487149003404092, "sem_correspondencia": 0.12486436759575602}, "confidence": 0.25452363076232043, "input_tokens": 62, "latency_ms": 316.9066750000411} +{"id": "g0095-plano_nova_linha-emocional-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6435064460937051, "plano_consulta": 0.04160140330203791, "plano_troca": 0.033685794245350016, "sem_correspondencia": 0.281206356358907}, "confidence": 0.6435064460937051, "input_tokens": 56, "latency_ms": 152.92370600002414} +{"id": "g0095-plano_nova_linha-emocional-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 131, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.018704329154155073, "vas_contratacao": 0.04577655087247939, "recarga_nao_creditada": 0.002243713764753013, "portabilidade": 0.005954368188999263, "conta_debito_automatico_digital": 0.0038014742100281823, "recarga_realizar": 0.003805190187193906, "atendimento_humano": 0.030630611649898522, "fidelidade_resgate": 0.011505384286127242, "beneficios_consulta": 0.04815780864492162, "plano_nova_linha": 0.6615466641067216, "roaming_cobranca": 0.0011599985008826103, "negociacao_divida": 0.006607965731610618, "plano_consulta": 0.0795379673480828, "desconto_retencao": 0.005615235912529253, "reclamacao_atendimento": 0.010834365422999086, "sem_correspondencia": 0.06411837201861781}, "confidence": 0.6615466641067216, "input_tokens": 62, "latency_ms": 468.79138200000625} +{"id": "g0095-plano_nova_linha-emocional-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5013002863757035, "plano_troca": 0.058374674924680785, "plano_consulta": 0.0794894916313634, "sem_correspondencia": 0.3608355470682523}, "confidence": 0.5013002863757035, "input_tokens": 59, "latency_ms": 155.17584200000556} +{"id": "g0095-plano_nova_linha-emocional-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0174595852456041, "plano_troca": 0.009716054895180142, "plano_nova_linha": 0.9183522907591603, "sem_correspondencia": 0.05447206910005546}, "confidence": 0.9183522907591603, "input_tokens": 58, "latency_ms": 155.3058480000118} +{"id": "g0095-plano_nova_linha-emocional-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.025158660755795054, "plano_consulta": 0.21176174509828916, "plano_troca": 0.03118279982228037, "cadastro_atualizacao": 0.04181786671365189, "plano_nova_linha": 0.299250874148109, "recarga_saldo": 0.005888480290507454, "desconto_retencao": 0.01351736779832256, "sem_correspondencia": 0.3714222053730445}, "confidence": 0.3714222053730445, "input_tokens": 60, "latency_ms": 233.2987239999511} +{"id": "g0095-plano_nova_linha-emocional-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.013017194367675504, "recarga_saldo": 0.0010708979514265932, "bonus_nao_recebido": 0.005277842380257157, "plano_nova_linha": 0.8651138535854044, "suporte_sem_sinal": 0.0336906513880949, "plano_consulta": 0.03346351300388251, "plano_troca": 0.006707272489512864, "sem_correspondencia": 0.04165877483374615}, "confidence": 0.8651138535854044, "input_tokens": 57, "latency_ms": 240.4006999999524} +{"id": "g0095-plano_nova_linha-emocional-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.04530677063127901, "bonus_nao_recebido": 0.030426751546466804, "negociacao_divida": 0.015167739102051957, "plano_consulta": 0.20413823000317521, "plano_nova_linha": 0.12939637084137348, "suporte_chip_esim": 0.0551650888186367, "conta_pagamento_confirmacao": 0.020430055581110634, "roaming_duvida": 0.00834651893694425, "reclamacao_atendimento": 0.18263908683116442, "conta_contestacao": 0.049915420632123536, "vas_cancelamento": 0.005486708420566908, "fidelidade_resgate": 0.012165151239604195, "plano_troca": 0.04281966611547517, "marketplace_compra": 0.02189171987207263, "conta_explicacao": 0.023206034022884355, "sem_correspondencia": 0.15349868740507075}, "confidence": 0.20413823000317521, "input_tokens": 57, "latency_ms": 502.13129700000536} +{"id": "g0095-plano_nova_linha-emocional-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 0.05930652801190909, "plano_troca": 0.010710031651904357, "cancelamento_linha": 0.00424862510400488, "conta_segunda_via": 0.014956352198214179, "internet_problema_conexao": 0.04997716064696986, "plano_consulta": 0.09880946508727986, "plano_nova_linha": 0.6172647433799435, "conta_explicacao": 0.013430119399868762, "portabilidade": 0.006328646515799902, "beneficios_consulta": 0.02642225083442023, "conta_contestacao": 0.007771798356140952, "roaming_pacote": 0.0021459094566981473, "fidelidade_resgate": 0.006246998863228022, "vas_consulta": 0.018682736775106578, "conta_debito_automatico_digital": 0.0019274499367783373, "sem_correspondencia": 0.06177118378173329}, "confidence": 0.6172647433799435, "input_tokens": 60, "latency_ms": 432.0074120000186} +{"id": "g0095-plano_nova_linha-emocional-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6136332085695132, "plano_troca": 0.047318029619924394, "plano_consulta": 0.06101372024774119, "sem_correspondencia": 0.2780350415628213}, "confidence": 0.6136332085695132, "input_tokens": 60, "latency_ms": 152.3654869999973} +{"id": "g0097-plano_nova_linha-indireto_multiplo-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 176, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"roaming_duvida": 0.006313317120821856, "marketplace_compra": 0.017236184095472736, "atendimento_humano": 0.021822996637815756, "seguranca_perda_roubo": 0.010318628556412458, "cadastro_atualizacao": 0.021192329145056577, "plano_troca": 0.007424398095883807, "negociacao_religacao": 0.00717096843556808, "recarga_realizar": 0.025258917886559075, "plano_consulta": 0.10984647567329675, "vas_contratacao": 0.005904243420139614, "plano_nova_linha": 0.15785954894753565, "recarga_saldo": 0.021835476361495302, "parceiros_ofertas": 0.031737893094677616, "conta_debito_automatico_digital": 0.003441820246488559, "beneficios_consulta": 0.4349795991093193, "sem_correspondencia": 0.11765720317345683}, "confidence": 0.4349795991093193, "input_tokens": 73, "latency_ms": 457.8472739999597} +{"id": "g0097-plano_nova_linha-indireto_multiplo-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.008432282001386588, "negociacao_religacao": 0.009912071592635272, "vas_consulta": 0.04339340260467693, "recarga_realizar": 0.010786847971960516, "recarga_nao_creditada": 0.009683285686545208, "plano_consulta": 0.15442904585479406, "plano_nova_linha": 0.02275085226933985, "suporte_chip_esim": 0.06125724963715929, "suporte_configuracao": 0.07672379789473063, "conta_contestacao": 0.09238965663069472, "seguranca_fraude": 0.07637540130095387, "plano_troca": 0.017139915105534198, "marketplace_pedido": 0.05198489047238311, "roaming_duvida": 0.020538683655524977, "conta_debito_automatico_digital": 0.08816335955748604, "sem_correspondencia": 0.2560392577641947}, "confidence": 0.2560392577641947, "input_tokens": 49, "latency_ms": 459.6858589999897} +{"id": "g0097-plano_nova_linha-indireto_multiplo-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_consulta", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 0.006111171030399982, "plano_nova_linha": 0.37412049961355437, "vas_contratacao": 0.006311004913071699, "suporte_chip_esim": 0.015067859389666594, "plano_troca": 0.012982343182973807, "internet_problema_conexao": 0.24999548224155094, "plano_consulta": 0.18439484933056857, "cancelamento_linha": 0.0012321915576940152, "atendimento_humano": 0.03673009534647003, "internet_consumo": 0.018670486084144188, "desconto_retencao": 0.003914679823901362, "conta_contestacao": 0.008701913895867998, "fidelidade_resgate": 0.006801126451172777, "conta_explicacao": 0.009375688518404608, "seguranca_perda_roubo": 0.00587538297446321, "sem_correspondencia": 0.05971522564609582}, "confidence": 0.37412049961355437, "input_tokens": 67, "latency_ms": 462.08450400001766} +{"id": "g0097-plano_nova_linha-indireto_multiplo-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.10635585686728892, "plano_nova_linha": 0.15657559944035115, "plano_troca": 0.025015450082143766, "sem_correspondencia": 0.7120530936102162}, "confidence": 0.7120530936102162, "input_tokens": 51, "latency_ms": 149.2838069999607} +{"id": "g0097-plano_nova_linha-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"marketplace_pedido": 0.06378085915728998, "suporte_sem_sinal": 0.12931787976714634, "vas_cancelamento": 0.007268877705048452, "portabilidade": 0.007575352215842822, "conta_explicacao": 0.03149874510581052, "conta_pagamento_confirmacao": 0.016364507388578153, "plano_troca": 0.026114342752458303, "cancelamento_linha": 0.07515857373957423, "conta_vencimento": 0.0034396674042379023, "plano_consulta": 0.4393657746999751, "internet_consumo": 0.06587762390208264, "sem_correspondencia": 0.13423779616195555}, "confidence": 0.4393657746999751, "input_tokens": 58, "latency_ms": 307.0021070000166} +{"id": "g0097-plano_nova_linha-indireto_multiplo-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0233831450412605, "plano_troca": 0.010902297165228841, "plano_nova_linha": 0.9267425692976722, "sem_correspondencia": 0.038971988495838446}, "confidence": 0.9267425692976722, "input_tokens": 54, "latency_ms": 150.00625699997272} +{"id": "g0097-plano_nova_linha-indireto_multiplo-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.23323740577727253, "plano_troca": 0.03216041489763309, "conta_contestacao": 0.05423211451578405, "desconto_retencao": 0.015582878420846975, "fidelidade_resgate": 0.026653109863968617, "plano_nova_linha": 0.28220750698881425, "marketplace_pedido": 0.0430429373523852, "sem_correspondencia": 0.31288363218329523}, "confidence": 0.31288363218329523, "input_tokens": 48, "latency_ms": 220.98785499997575} +{"id": "g0097-plano_nova_linha-indireto_multiplo-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.015429772597423492, "plano_nova_linha": 0.41097140240839364, "plano_consulta": 0.17548635353982717, "bonus_nao_recebido": 0.009561175225907301, "conta_segunda_via": 0.03215832490849559, "plano_troca": 0.01746488486168091, "marketplace_pedido": 0.05427973729116845, "sem_correspondencia": 0.28464834916710346}, "confidence": 0.41097140240839364, "input_tokens": 57, "latency_ms": 231.31567500001893} +{"id": "g0097-plano_nova_linha-indireto_multiplo-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 126, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.026042891221010552, "desconto_retencao": 0.0033924651315875177, "internet_problema_conexao": 0.003274815102454282, "beneficios_consulta": 0.015110435786672021, "internet_pacote_adicional": 0.7857844065123016, "conta_segunda_via": 0.0030553393797449722, "plano_consulta": 0.044420494321568534, "fidelidade_pontos": 0.0030924721441383854, "plano_nova_linha": 0.08497752711723953, "conta_debito_automatico_digital": 0.0005719685306999935, "negociacao_religacao": 0.0010665661537344192, "plano_troca": 0.0015779512163358966, "recarga_saldo": 0.0012889166365573797, "seguranca_perda_roubo": 0.0017495620783791262, "seguranca_fraude": 0.0008775681385611073, "sem_correspondencia": 0.023716620529014628}, "confidence": 0.7857844065123016, "input_tokens": 54, "latency_ms": 476.6933049999693} +{"id": "g0097-plano_nova_linha-indireto_multiplo-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 103, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.03108689753065715, "plano_nova_linha": 0.13597159786315183, "vas_contratacao": 0.040936422945441274, "fidelidade_resgate": 0.029706215619446266, "recarga_saldo": 0.010951928156897882, "reclamacao_atendimento": 0.04564854609497438, "roaming_duvida": 0.008288947382886698, "seguranca_perda_roubo": 0.02777019167725278, "vas_consulta": 0.1922492720041615, "plano_troca": 0.010668430787718926, "plano_consulta": 0.1357575724973825, "suporte_chip_esim": 0.028288183949877047, "recarga_realizar": 0.011207593883877045, "recarga_nao_creditada": 0.006958691463881902, "internet_pacote_adicional": 0.1436754679496244, "sem_correspondencia": 0.14083404019276843}, "confidence": 0.1922492720041615, "input_tokens": 52, "latency_ms": 453.2386830000519} +{"id": "g0097-plano_nova_linha-indireto_multiplo-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"conta_explicacao": 0.006229205646328577, "internet_consumo": 0.005169967757710198, "troca_numero": 0.0003504524426246227, "plano_consulta": 0.06492339948534961, "vas_consulta": 0.006649021191249847, "portabilidade": 0.002767959897399084, "recarga_saldo": 0.0010226803336254085, "roaming_duvida": 0.0008196358265993079, "atendimento_humano": 0.01076156201712395, "plano_troca": 0.0028446512861425343, "beneficios_consulta": 0.03932307366102283, "bonus_nao_recebido": 0.8088714044905005, "marketplace_compra": 0.002791757285128652, "plano_nova_linha": 0.02486536887469066, "negociacao_religacao": 0.0010886561574432853, "sem_correspondencia": 0.02152120364706093}, "confidence": 0.8088714044905005, "input_tokens": 54, "latency_ms": 422.87563099995396} +{"id": "g0097-plano_nova_linha-indireto_multiplo-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.049532561156484974, "conta_contestacao": 0.039156670555897576, "plano_nova_linha": 0.38369705236776314, "seguranca_perda_roubo": 0.016425229165394187, "fidelidade_pontos": 0.07521122490882359, "reclamacao_atendimento": 0.022413621982564184, "plano_consulta": 0.132705848805169, "plano_troca": 0.020936065719327046, "marketplace_pedido": 0.03386206460930419, "conta_debito_automatico_digital": 0.010682431692452617, "recarga_saldo": 0.012877964066843542, "sem_correspondencia": 0.20249926496997597}, "confidence": 0.38369705236776314, "input_tokens": 50, "latency_ms": 321.9757310000091} +{"id": "g0098-internet_pacote_adicional-curto_neutro-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.011981520031835063, "seguranca_perda_roubo": 0.009231209161734737, "parceiros_ofertas": 0.05675978593861197, "vas_cancelamento": 0.006213496039871847, "roaming_duvida": 0.006932501701319016, "bonus_nao_recebido": 0.010477520783479386, "conta_explicacao": 0.02871226148573119, "internet_pacote_adicional": 0.5292238849062025, "fidelidade_resgate": 0.01016471749044442, "beneficios_consulta": 0.09258742035503313, "internet_consumo": 0.12082127450344345, "negociacao_divida": 0.010030759785210317, "internet_problema_conexao": 0.02314594053004878, "roaming_pacote": 0.005193239209862886, "cancelamento_linha": 0.00544567650579691, "sem_correspondencia": 0.07307879157137441}, "confidence": 0.5292238849062025, "input_tokens": 31, "latency_ms": 412.6173320000248} +{"id": "g0098-internet_pacote_adicional-curto_neutro-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0007182204283070228, "internet_pacote_adicional": 0.80380171560793, "suporte_chip_esim": 0.004584184383445007, "conta_contestacao": 0.03782755882648855, "suporte_configuracao": 0.009518673646240108, "bonus_nao_recebido": 0.004017082509822527, "fidelidade_resgate": 0.004757510033889414, "vas_cancelamento": 0.0007868543036709465, "internet_problema_conexao": 0.00839348882681035, "desconto_retencao": 0.008851259018076601, "marketplace_compra": 0.009845426308993897, "negociacao_divida": 0.002037982689809864, "internet_consumo": 0.03397390247380067, "seguranca_fraude": 0.01997045986935568, "plano_troca": 0.0032552073253479343, "sem_correspondencia": 0.04766047374801142}, "confidence": 0.80380171560793, "input_tokens": 32, "latency_ms": 427.7258300000426} +{"id": "g0098-internet_pacote_adicional-curto_neutro-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.006890767863990997, "internet_pacote_adicional": 0.4616207875185345, "bonus_nao_recebido": 0.1688471024847215, "sem_correspondencia": 0.36264134213275295}, "confidence": 0.4616207875185345, "input_tokens": 34, "latency_ms": 144.86016600000085} +{"id": "g0098-internet_pacote_adicional-curto_neutro-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.008265453136749609, "fidelidade_pontos": 0.012920535703769253, "conta_explicacao": 0.023024023734226094, "portabilidade": 0.007395493570667423, "vas_cancelamento": 0.0037475820876004093, "bonus_nao_recebido": 0.008857875790158379, "vas_consulta": 0.17126775751650705, "roaming_pacote": 0.002325010181660451, "internet_consumo": 0.06862094042404458, "internet_pacote_adicional": 0.5995648319035402, "internet_problema_conexao": 0.007578280055817923, "sem_correspondencia": 0.08643221589525871}, "confidence": 0.5995648319035402, "input_tokens": 29, "latency_ms": 303.75826200003075} +{"id": "g0098-internet_pacote_adicional-curto_neutro-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.014260666264770286, "internet_problema_conexao": 0.02649920959081917, "internet_consumo": 0.025632667962794137, "conta_segunda_via": 0.0027076908976556196, "roaming_pacote": 0.0009055869190189777, "bonus_nao_recebido": 0.008609665448992897, "internet_pacote_adicional": 0.8890042788748438, "sem_correspondencia": 0.03238023404110509}, "confidence": 0.8890042788748438, "input_tokens": 33, "latency_ms": 220.5444759999864} +{"id": "g0098-internet_pacote_adicional-curto_neutro-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_problema_conexao": 0.01970780757390501, "roaming_duvida": 0.011225618154580475, "vas_cancelamento": 0.007397047681466236, "roaming_pacote": 0.00711536402984114, "recarga_saldo": 0.03444350342001996, "internet_consumo": 0.05266217081253216, "conta_vencimento": 0.0075690378254595235, "suporte_chip_esim": 0.002861735580228464, "bonus_nao_recebido": 0.02634762197087891, "plano_consulta": 0.36110135068179644, "internet_pacote_adicional": 0.2878583243852515, "sem_correspondencia": 0.1817104178840402}, "confidence": 0.36110135068179644, "input_tokens": 33, "latency_ms": 316.84095200000684} +{"id": "g0098-internet_pacote_adicional-curto_neutro-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.497705006418199, "roaming_pacote": 0.0029828825131774012, "roaming_cobranca": 0.0044595929243698654, "suporte_sem_sinal": 0.08454938873622622, "bonus_nao_recebido": 0.03840355527694606, "internet_problema_conexao": 0.04345745167153772, "internet_consumo": 0.18088133409928747, "sem_correspondencia": 0.1475607883602563}, "confidence": 0.497705006418199, "input_tokens": 31, "latency_ms": 317.7390330000094} +{"id": "g0098-internet_pacote_adicional-curto_neutro-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.0008877857428666838, "atendimento_humano": 0.00860276162168415, "negociacao_religacao": 0.0005104198328556926, "roaming_cobranca": 0.0004134428143429992, "suporte_chip_esim": 0.0013957589331230922, "negociacao_divida": 0.0009601070149703338, "seguranca_fraude": 0.004505205877580174, "vas_cancelamento": 0.0005687731872608092, "roaming_pacote": 0.00048739777175373664, "internet_consumo": 0.011338531915868666, "internet_problema_conexao": 0.003984036370374551, "portabilidade": 0.0007834401292832772, "internet_pacote_adicional": 0.9447385026790629, "suporte_configuracao": 0.0030117903224026964, "bonus_nao_recebido": 0.00132317712353046, "sem_correspondencia": 0.016488868663039728}, "confidence": 0.9447385026790629, "input_tokens": 30, "latency_ms": 477.6304519999712} +{"id": "g0098-internet_pacote_adicional-curto_neutro-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.2969683146668487, "roaming_pacote": 0.005435305713358311, "internet_pacote_adicional": 0.42337209498867134, "sem_correspondencia": 0.27422428463112164}, "confidence": 0.42337209498867134, "input_tokens": 33, "latency_ms": 148.9227740000274} +{"id": "g0098-internet_pacote_adicional-curto_neutro-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.004733168610399548, "internet_consumo": 0.0463714682968474, "vas_cancelamento": 0.002621276819832786, "recarga_nao_creditada": 0.002710857946027618, "reclamacao_atendimento": 0.027836250672715845, "plano_consulta": 0.07560354615549808, "roaming_duvida": 0.0037660736843985604, "internet_pacote_adicional": 0.7650448229940784, "roaming_pacote": 0.0025810043354617326, "internet_problema_conexao": 0.005493926454917987, "bonus_nao_recebido": 0.006191740862029314, "sem_correspondencia": 0.05704586316779274}, "confidence": 0.7650448229940784, "input_tokens": 32, "latency_ms": 317.75610500000084} +{"id": "g0098-internet_pacote_adicional-curto_neutro-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.028903085866281444, "negociacao_divida": 0.010093740232237863, "internet_consumo": 0.05759771566240969, "troca_numero": 0.001279646070747002, "cancelamento_linha": 0.0030127661435963952, "internet_pacote_adicional": 0.18214659473411396, "recarga_saldo": 0.007278830310864788, "bonus_nao_recebido": 0.0643384384974908, "beneficios_consulta": 0.12500219102367796, "negociacao_religacao": 0.006497479072644399, "marketplace_compra": 0.15815498004782585, "roaming_pacote": 0.0023169464068538465, "plano_troca": 0.010068528398708915, "parceiros_ofertas": 0.043353412492134334, "internet_problema_conexao": 0.09060392568853558, "sem_correspondencia": 0.20935171935187716}, "confidence": 0.20935171935187716, "input_tokens": 31, "latency_ms": 417.81643300004134} +{"id": "g0098-internet_pacote_adicional-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.1309671968750537, "conta_contestacao": 0.060025884359496434, "beneficios_consulta": 0.23855773571377092, "bonus_nao_recebido": 0.04180880542526829, "vas_contratacao": 0.028435274323032625, "recarga_saldo": 0.048681340023547265, "roaming_pacote": 0.01142207600723037, "conta_vencimento": 0.009499246973561191, "internet_problema_conexao": 0.03471416157377895, "cadastro_atualizacao": 0.07640247621232697, "marketplace_compra": 0.044616694496198865, "sem_correspondencia": 0.27486910801673436}, "confidence": 0.27486910801673436, "input_tokens": 34, "latency_ms": 292.72201000003406} +{"id": "g0102-internet_pacote_adicional-emocional-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.010604708850559176, "internet_pacote_adicional": 0.8112381998910829, "conta_debito_automatico_digital": 0.003274007356688654, "internet_consumo": 0.034733091843615914, "bonus_nao_recebido": 0.00596908409033284, "roaming_cobranca": 0.0015448798069685626, "conta_contestacao": 0.010118108619679086, "parceiros_ofertas": 0.0313911151659159, "seguranca_perda_roubo": 0.005759599367514229, "internet_problema_conexao": 0.024075484800170542, "roaming_pacote": 0.0014004344642324174, "sem_correspondencia": 0.059891285743239736}, "confidence": 0.8112381998910829, "input_tokens": 54, "latency_ms": 313.7939880000431} +{"id": "g0102-internet_pacote_adicional-emocional-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.0038034434579391242, "fidelidade_resgate": 0.0039450496520458, "vas_consulta": 0.07276413261893679, "roaming_pacote": 0.0012041886260242903, "conta_vencimento": 0.0014133324675541761, "negociacao_divida": 0.0025797259297275525, "conta_segunda_via": 0.002984688017159437, "internet_problema_conexao": 0.04939500392462749, "bonus_nao_recebido": 0.0045801059142103195, "recarga_saldo": 0.003722580680549293, "internet_consumo": 0.01985036492323372, "vas_contratacao": 0.011266812174551152, "internet_pacote_adicional": 0.7617932810897473, "cadastro_atualizacao": 0.007080721349893235, "conta_debito_automatico_digital": 0.0009546944208598299, "sem_correspondencia": 0.05266187475294043}, "confidence": 0.7617932810897473, "input_tokens": 51, "latency_ms": 457.3476479999954} +{"id": "g0102-internet_pacote_adicional-emocional-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.01637847058220937, "vas_cancelamento": 0.0020559314732633807, "roaming_pacote": 0.0005947122996247165, "internet_pacote_adicional": 0.9384131303650823, "bonus_nao_recebido": 0.0038865010330180745, "internet_problema_conexao": 0.002906167093349225, "beneficios_consulta": 0.017320726930854315, "sem_correspondencia": 0.01844436022259858}, "confidence": 0.9384131303650823, "input_tokens": 50, "latency_ms": 231.36485799994944} +{"id": "g0102-internet_pacote_adicional-emocional-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0007735367090282585, "plano_nova_linha": 0.0032578994152333415, "portabilidade": 0.0020813065682482555, "conta_explicacao": 0.013356953326757471, "negociacao_religacao": 0.0012913245658531477, "roaming_cobranca": 0.000815013682103927, "internet_consumo": 0.029101450698537885, "cadastro_atualizacao": 0.007552871179434194, "marketplace_pedido": 0.01330533011850487, "conta_debito_automatico_digital": 0.0008138311935196184, "internet_pacote_adicional": 0.8842901234899918, "seguranca_perda_roubo": 0.0017076302803047734, "parceiros_ofertas": 0.01349197553691901, "bonus_nao_recebido": 0.0015726836236840882, "internet_problema_conexao": 0.005580206644812043, "sem_correspondencia": 0.021007862967067276}, "confidence": 0.8842901234899918, "input_tokens": 58, "latency_ms": 435.58378800003084} +{"id": "g0102-internet_pacote_adicional-emocional-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.7587930102536014, "internet_consumo": 0.04570888452264455, "vas_consulta": 0.06226437908446552, "bonus_nao_recebido": 0.0298337620387449, "plano_nova_linha": 0.012072026001602705, "internet_problema_conexao": 0.012607731096120003, "roaming_pacote": 0.0023758333140656285, "sem_correspondencia": 0.07634437368875538}, "confidence": 0.7587930102536014, "input_tokens": 52, "latency_ms": 223.7059459999955} +{"id": "g0102-internet_pacote_adicional-emocional-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 105, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.03397759140514299, "internet_pacote_adicional": 0.7407038408856406, "troca_numero": 0.0005916874663904992, "roaming_pacote": 0.0012001329188037631, "conta_explicacao": 0.014102673533193406, "bonus_nao_recebido": 0.014050794207794414, "internet_problema_conexao": 0.09928729649250713, "sem_correspondencia": 0.09608598309052725}, "confidence": 0.7407038408856406, "input_tokens": 51, "latency_ms": 215.8704299999954} +{"id": "g0102-internet_pacote_adicional-emocional-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.00523721631768423, "bonus_nao_recebido": 0.013234238614810805, "internet_problema_conexao": 0.013296886824006348, "desconto_retencao": 0.010639076502625314, "roaming_pacote": 0.0022953903194261036, "internet_consumo": 0.04325529715542583, "internet_pacote_adicional": 0.8663348866197217, "sem_correspondencia": 0.04570700764629971}, "confidence": 0.8663348866197217, "input_tokens": 47, "latency_ms": 228.85586400002467} +{"id": "g0102-internet_pacote_adicional-emocional-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.009871732557343962, "troca_numero": 0.001411246734172272, "internet_pacote_adicional": 0.7376883711003639, "bonus_nao_recebido": 0.047057442909419406, "internet_problema_conexao": 0.0251667483816282, "internet_consumo": 0.06662599819199809, "roaming_pacote": 0.0022281771782540647, "sem_correspondencia": 0.10995028294682013}, "confidence": 0.7376883711003639, "input_tokens": 47, "latency_ms": 215.36128399998233} +{"id": "g0102-internet_pacote_adicional-emocional-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0018911296819255543, "internet_pacote_adicional": 0.8500797222489087, "bonus_nao_recebido": 0.008044827428433213, "sem_correspondencia": 0.13998432064073252}, "confidence": 0.8500797222489087, "input_tokens": 55, "latency_ms": 153.01343400000178} +{"id": "g0102-internet_pacote_adicional-emocional-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.011930993070232977, "troca_numero": 0.00029984859313681556, "bonus_nao_recebido": 0.0035300099545431144, "desconto_retencao": 0.0036079898281372405, "internet_pacote_adicional": 0.8929320755980846, "roaming_cobranca": 0.0008996303260396484, "marketplace_pedido": 0.011694163322611958, "roaming_pacote": 0.0008200567266571965, "parceiros_ofertas": 0.01173776132718691, "suporte_configuracao": 0.006451445297642586, "internet_consumo": 0.021587513827627035, "sem_correspondencia": 0.03450851212809989}, "confidence": 0.8929320755980846, "input_tokens": 47, "latency_ms": 289.4977110000241} +{"id": "g0102-internet_pacote_adicional-emocional-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5597322926599204, "internet_problema_conexao": 0.03200263353825871, "marketplace_pedido": 0.04227890333637852, "bonus_nao_recebido": 0.013757468113930162, "fidelidade_resgate": 0.008326563563675038, "suporte_sem_sinal": 0.02485495771963181, "seguranca_perda_roubo": 0.00498353254822102, "cancelamento_linha": 0.004630546835285866, "roaming_pacote": 0.0013393291395421205, "internet_consumo": 0.08560716140956781, "atendimento_humano": 0.026826223141679026, "conta_debito_automatico_digital": 0.002858756285459334, "conta_vencimento": 0.004730149462445263, "conta_contestacao": 0.013050568159395995, "reclamacao_atendimento": 0.10935552344079605, "sem_correspondencia": 0.06566539064581284}, "confidence": 0.5597322926599204, "input_tokens": 50, "latency_ms": 440.0565749999714} +{"id": "g0102-internet_pacote_adicional-emocional-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0006696568524084987, "bonus_nao_recebido": 0.0029205382181365564, "internet_pacote_adicional": 0.9674424036081158, "sem_correspondencia": 0.028967401321339098}, "confidence": 0.9674424036081158, "input_tokens": 50, "latency_ms": 150.65912300002537} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.010874614160040819, "internet_pacote_adicional": 0.5040997285548587, "bonus_nao_recebido": 0.05566610044116564, "sem_correspondencia": 0.4293595568439348}, "confidence": 0.5040997285548587, "input_tokens": 48, "latency_ms": 147.10572199999206} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.16947922878556446, "internet_problema_conexao": 0.007825656460575961, "internet_pacote_adicional": 0.16747071625498564, "atendimento_humano": 0.04880993605306878, "conta_contestacao": 0.061683532947654246, "roaming_pacote": 0.0023577712868638, "cadastro_atualizacao": 0.05510158602064703, "negociacao_divida": 0.024139207690610783, "plano_consulta": 0.3279456356507606, "seguranca_perda_roubo": 0.008852296131669964, "bonus_nao_recebido": 0.025992669920283696, "sem_correspondencia": 0.100341762797315}, "confidence": 0.3279456356507606, "input_tokens": 50, "latency_ms": 312.0694489999778} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0018520768934675788, "internet_pacote_adicional": 0.9312238305537126, "bonus_nao_recebido": 0.009050130694545454, "sem_correspondencia": 0.05787396185827438}, "confidence": 0.9312238305537126, "input_tokens": 45, "latency_ms": 146.56242199998815} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.01866146287498407, "fidelidade_resgate": 0.009786589604858335, "internet_problema_conexao": 0.004735930164712524, "internet_consumo": 0.02348097877171105, "roaming_pacote": 0.0017041806603363889, "internet_pacote_adicional": 0.8440431013504227, "cadastro_atualizacao": 0.04136373679666499, "sem_correspondencia": 0.05622401977630997}, "confidence": 0.8440431013504227, "input_tokens": 58, "latency_ms": 230.37618600000087} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.23501278273983983, "internet_pacote_adicional": 0.36273801039599524, "roaming_pacote": 0.006782912129857807, "sem_correspondencia": 0.3954662947343071}, "confidence": 0.3954662947343071, "input_tokens": 40, "latency_ms": 144.4686589999833} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos", "fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.15612531417152758, "reclamacao_atendimento": 0.10822625204551013, "cancelamento_linha": 0.018274755115522363, "vas_cancelamento": 0.026886252044425147, "roaming_pacote": 0.0034066880271546927, "vas_contratacao": 0.02265610089943271, "internet_pacote_adicional": 0.3934891402559314, "internet_problema_conexao": 0.03814453059765125, "recarga_realizar": 0.024723696713596782, "recarga_saldo": 0.04929638132750857, "bonus_nao_recebido": 0.04748811788395582, "sem_correspondencia": 0.11128277091778357}, "confidence": 0.3934891402559314, "input_tokens": 51, "latency_ms": 295.7128959999977} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9451800332385754, "roaming_pacote": 0.0008290728679891011, "portabilidade": 0.002797444629135741, "plano_troca": 0.0013170184247118578, "bonus_nao_recebido": 0.005808550976275296, "internet_consumo": 0.015821164184165445, "internet_problema_conexao": 0.006400221663735493, "sem_correspondencia": 0.021846494015411694}, "confidence": 0.9451800332385754, "input_tokens": 41, "latency_ms": 211.7279320000307} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.017672972037667146, "bonus_nao_recebido": 0.055295539642352634, "internet_pacote_adicional": 0.5210543659833586, "troca_numero": 0.004086901733856438, "roaming_pacote": 0.005033355002337189, "internet_consumo": 0.17293878689144065, "cancelamento_linha": 0.019131801247379412, "sem_correspondencia": 0.20478627746160788}, "confidence": 0.5210543659833586, "input_tokens": 54, "latency_ms": 215.0079280000341} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.11066010800488495, "bonus_nao_recebido": 0.11961776240948145, "portabilidade": 0.014050212019127086, "atendimento_humano": 0.0719273625300706, "internet_pacote_adicional": 0.2709949961117468, "roaming_pacote": 0.0042092577406998306, "internet_consumo": 0.19904911888854798, "sem_correspondencia": 0.2094911822954413}, "confidence": 0.2709949961117468, "input_tokens": 39, "latency_ms": 210.1005179999902} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.1035172128413384, "internet_pacote_adicional": 0.5381610438632307, "roaming_pacote": 0.005635156343426934, "sem_correspondencia": 0.3526865869520039}, "confidence": 0.5381610438632307, "input_tokens": 50, "latency_ms": 145.95372799999495} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.00431075823649523, "roaming_pacote": 0.0024962534554230096, "bonus_nao_recebido": 0.010981808461959203, "internet_consumo": 0.013103760081724345, "internet_problema_conexao": 0.008352488090901274, "internet_pacote_adicional": 0.9204194172286003, "seguranca_perda_roubo": 0.0020349446631383293, "sem_correspondencia": 0.038300569781758276}, "confidence": 0.9204194172286003, "input_tokens": 52, "latency_ms": 226.34629200001655} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.8533528029909151, "bonus_nao_recebido": 0.04756783461448614, "roaming_pacote": 0.0021450411410865746, "sem_correspondencia": 0.09693432125351217}, "confidence": 0.8533528029909151, "input_tokens": 41, "latency_ms": 143.254933000037} +{"id": "g0105-internet_consumo-curto_neutro-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.24858836173003634, "vas_contratacao": 0.009464912433863475, "recarga_saldo": 0.004694512736985887, "internet_problema_conexao": 0.0082477631950001, "suporte_sem_sinal": 0.04919745565495305, "atendimento_humano": 0.0427266671677679, "conta_contestacao": 0.030272674830459333, "plano_consulta": 0.054797025371988224, "internet_pacote_adicional": 0.22439251102332994, "parceiros_ofertas": 0.050928311267326776, "conta_segunda_via": 0.010919603885249924, "fidelidade_resgate": 0.0069182550060164, "internet_consumo": 0.17888813320544808, "conta_vencimento": 0.007112514931755641, "negociacao_divida": 0.0035984391621722, "sem_correspondencia": 0.06925285839764672}, "confidence": 0.24858836173003634, "input_tokens": 32, "latency_ms": 382.68382799998335} +{"id": "g0105-internet_consumo-curto_neutro-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"beneficios_consulta": 0.09970937186553121, "plano_nova_linha": 0.010070083927810072, "plano_troca": 0.007202390770863313, "negociacao_divida": 0.005048764536741746, "internet_consumo": 0.4445985970645308, "plano_consulta": 0.11351564825216034, "seguranca_perda_roubo": 0.004556698378852316, "internet_pacote_adicional": 0.0870795123837853, "cancelamento_linha": 0.001550907077093725, "internet_problema_conexao": 0.013485557754493324, "reclamacao_atendimento": 0.026071260437847216, "roaming_pacote": 0.0021646337687511964, "marketplace_compra": 0.013794103068936069, "recarga_saldo": 0.0026487422406924594, "vas_consulta": 0.054589481597908635, "sem_correspondencia": 0.11391424687400226}, "confidence": 0.4445985970645308, "input_tokens": 32, "latency_ms": 396.81569699996544} +{"id": "g0105-internet_consumo-curto_neutro-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.02971281906108441, "atendimento_humano": 0.041520097057671984, "internet_pacote_adicional": 0.2964157511810619, "seguranca_fraude": 0.04138832981231617, "plano_consulta": 0.13003449359966524, "internet_problema_conexao": 0.009313555590476842, "internet_consumo": 0.22189370169684908, "sem_correspondencia": 0.2297212520008744}, "confidence": 0.2964157511810619, "input_tokens": 34, "latency_ms": 209.32060199999114} +{"id": "g0105-internet_consumo-curto_neutro-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0193400556263459, "recarga_saldo": 0.00030782458748531723, "internet_consumo": 0.9461978038082968, "sem_correspondencia": 0.03415431597787201}, "confidence": 0.9461978038082968, "input_tokens": 29, "latency_ms": 137.32748000001038} +{"id": "g0105-internet_consumo-curto_neutro-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.009712203016854142, "plano_consulta": 0.05596252679229839, "internet_consumo": 0.5668601762736332, "sem_correspondencia": 0.36746509391721427}, "confidence": 0.5668601762736332, "input_tokens": 33, "latency_ms": 132.8454779999788} +{"id": "g0105-internet_consumo-curto_neutro-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.019898956458547903, "internet_consumo": 0.7654362846550687, "recarga_saldo": 0.0012911743132859967, "sem_correspondencia": 0.21337358457309738}, "confidence": 0.7654362846550687, "input_tokens": 32, "latency_ms": 141.57073100000162} +{"id": "g0105-internet_consumo-curto_neutro-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.02257566817922835, "atendimento_humano": 0.06626104126968613, "internet_problema_conexao": 0.04968410216663509, "plano_nova_linha": 0.01981605681665506, "seguranca_fraude": 0.048740240220922985, "reclamacao_atendimento": 0.035903153750261, "internet_consumo": 0.14961666565466047, "recarga_saldo": 0.011086258622177813, "internet_pacote_adicional": 0.10076396636497073, "suporte_chip_esim": 0.01312806984074739, "plano_consulta": 0.13473934562594378, "seguranca_perda_roubo": 0.08457998580206119, "fidelidade_pontos": 0.04061740825965108, "marketplace_pedido": 0.024666258351237435, "conta_explicacao": 0.022418801785390907, "sem_correspondencia": 0.1754029772897706}, "confidence": 0.1754029772897706, "input_tokens": 31, "latency_ms": 448.8493449999851} +{"id": "g0105-internet_consumo-curto_neutro-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.004475260132573265, "internet_consumo": 0.535637972244816, "internet_pacote_adicional": 0.13848408992176833, "internet_problema_conexao": 0.010635356369263696, "plano_consulta": 0.06763415007091057, "suporte_configuracao": 0.014115288787915889, "plano_nova_linha": 0.0098761617677465, "sem_correspondencia": 0.2191417207050057}, "confidence": 0.535637972244816, "input_tokens": 35, "latency_ms": 222.20699000001787} +{"id": "g0105-internet_consumo-curto_neutro-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.29417317372827567, "atendimento_humano": 0.0495861532851778, "troca_numero": 0.001445953465365567, "internet_consumo": 0.1831879719157906, "recarga_saldo": 0.0025737322225725867, "beneficios_consulta": 0.0791574249812764, "plano_consulta": 0.10420915224813407, "parceiros_ofertas": 0.04582487305084676, "internet_problema_conexao": 0.04101906614633275, "seguranca_fraude": 0.02177901139241778, "reclamacao_atendimento": 0.027663641851393115, "sem_correspondencia": 0.14937984571241691}, "confidence": 0.29417317372827567, "input_tokens": 31, "latency_ms": 293.63624199999094} +{"id": "g0105-internet_consumo-curto_neutro-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.008130431037041948, "plano_consulta": 0.12164088876922967, "portabilidade": 0.00453824868162811, "conta_contestacao": 0.03327981698572947, "conta_vencimento": 0.0028944210588716115, "vas_consulta": 0.06541931517990072, "marketplace_pedido": 0.0346766778893309, "conta_segunda_via": 0.01627945686029262, "roaming_pacote": 0.0020566400722286837, "negociacao_religacao": 0.003179143594559868, "internet_pacote_adicional": 0.13416194687741292, "recarga_saldo": 0.0016922170474352677, "troca_numero": 0.0014481637380747234, "internet_consumo": 0.4779232659171339, "internet_problema_conexao": 0.006780536264418823, "sem_correspondencia": 0.08589883002671074}, "confidence": 0.4779232659171339, "input_tokens": 32, "latency_ms": 398.83971199998314} +{"id": "g0105-internet_consumo-curto_neutro-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_pagamento_confirmacao": 0.03132215880744638, "internet_pacote_adicional": 0.4431445589316308, "plano_consulta": 0.11745181655113904, "internet_problema_conexao": 0.008982199225379203, "recarga_saldo": 0.009989521445262783, "internet_consumo": 0.2245687539640072, "roaming_cobranca": 0.0022048058407746133, "sem_correspondencia": 0.16233618523436}, "confidence": 0.4431445589316308, "input_tokens": 32, "latency_ms": 263.89737900001364} +{"id": "g0105-internet_consumo-curto_neutro-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.07962238235188736, "recarga_saldo": 0.0007551206690400371, "troca_numero": 0.0003777089095780762, "parceiros_ofertas": 0.00606981400108594, "internet_consumo": 0.8434451425427435, "internet_problema_conexao": 0.004508227684078281, "beneficios_consulta": 0.018636502774094343, "seguranca_fraude": 0.0026695226030335525, "conta_vencimento": 0.0007668428191152346, "conta_debito_automatico_digital": 0.00041155518091854563, "internet_pacote_adicional": 0.00812760853213061, "sem_correspondencia": 0.034609571932294525}, "confidence": 0.8434451425427435, "input_tokens": 31, "latency_ms": 326.5025289999812} +{"id": "g0106-internet_consumo-informal_abreviado-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"negociacao_religacao": 0.00836348494048192, "recarga_saldo": 0.006628370336909276, "plano_nova_linha": 0.012458680995306297, "roaming_cobranca": 0.0039004211017433094, "conta_contestacao": 0.05418850455941603, "troca_numero": 0.0025081889912839917, "internet_consumo": 0.2857943658236066, "marketplace_compra": 0.04949798751900591, "suporte_sem_sinal": 0.0887712967610235, "internet_pacote_adicional": 0.08106941503800665, "internet_problema_conexao": 0.015583698704260667, "suporte_configuracao": 0.018711489892019824, "conta_explicacao": 0.04911716596857194, "plano_consulta": 0.11926835793973842, "conta_vencimento": 0.007704090820305276, "sem_correspondencia": 0.19643448060832036}, "confidence": 0.2857943658236066, "input_tokens": 30, "latency_ms": 469.8816189999775} +{"id": "g0106-internet_consumo-informal_abreviado-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.0974298045039177, "recarga_saldo": 0.010976798832416534, "internet_consumo": 0.318303644657135, "sem_correspondencia": 0.5732897520065308}, "confidence": 0.5732897520065308, "input_tokens": 35, "latency_ms": 205.8666960000437} +{"id": "g0106-internet_consumo-informal_abreviado-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.00802755338452699, "conta_vencimento": 0.0049213407426875345, "marketplace_pedido": 0.017578541851880868, "negociacao_religacao": 0.00392149892526227, "internet_problema_conexao": 0.017119250820928644, "plano_consulta": 0.12488620457835099, "conta_debito_automatico_digital": 0.004553662514432656, "recarga_saldo": 0.003180773161395475, "internet_consumo": 0.6414483646734855, "parceiros_ofertas": 0.01511244722514935, "internet_pacote_adicional": 0.019867764355684145, "sem_correspondencia": 0.13938259776621553}, "confidence": 0.6414483646734855, "input_tokens": 39, "latency_ms": 401.31655499999397} +{"id": "g0106-internet_consumo-informal_abreviado-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.005281831740424399, "internet_problema_conexao": 0.003968018559815617, "plano_consulta": 0.07846756429623498, "internet_pacote_adicional": 0.018807895764678, "internet_consumo": 0.7593918713047209, "conta_vencimento": 0.006617348930449452, "recarga_saldo": 0.002255467955297627, "sem_correspondencia": 0.12521000144837907}, "confidence": 0.7593918713047209, "input_tokens": 36, "latency_ms": 234.543747000032} +{"id": "g0106-internet_consumo-informal_abreviado-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02744278666058282, "bonus_nao_recebido": 0.05137076591173068, "internet_pacote_adicional": 0.10962299185819985, "suporte_sem_sinal": 0.10437884149112989, "plano_nova_linha": 0.01609496652372431, "internet_problema_conexao": 0.10866826708106196, "fidelidade_pontos": 0.09714579603479832, "roaming_pacote": 0.004241377730564942, "recarga_saldo": 0.009737499264068956, "plano_consulta": 0.18031430391115666, "internet_consumo": 0.07287151568595203, "sem_correspondencia": 0.2181108878470296}, "confidence": 0.2181108878470296, "input_tokens": 41, "latency_ms": 354.2551089999506} +{"id": "g0106-internet_consumo-informal_abreviado-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"atendimento_humano": 0.014341863809922646, "plano_nova_linha": 0.002225124366497749, "conta_contestacao": 0.008199741535045112, "internet_problema_conexao": 0.002137690644678588, "internet_pacote_adicional": 0.01449413038443911, "plano_consulta": 0.054851241597488075, "recarga_saldo": 0.0005752627250394377, "suporte_chip_esim": 0.0014643648393384506, "internet_consumo": 0.8217175669000097, "seguranca_perda_roubo": 0.002222265672039336, "conta_pagamento_confirmacao": 0.007466712019341246, "conta_segunda_via": 0.008348375951754828, "fidelidade_pontos": 0.005249085497577515, "plano_troca": 0.001476965167299064, "recarga_nao_creditada": 0.0004999533089606402, "sem_correspondencia": 0.054729655580568456}, "confidence": 0.8217175669000097, "input_tokens": 33, "latency_ms": 464.67614499999854} +{"id": "g0106-internet_consumo-informal_abreviado-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.041408696605180054, "recarga_saldo": 0.0026011635438330186, "internet_consumo": 0.2577736824318657, "sem_correspondencia": 0.6982164574191212}, "confidence": 0.6982164574191212, "input_tokens": 44, "latency_ms": 163.7997939999991} +{"id": "g0106-internet_consumo-informal_abreviado-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.26429666430146265, "negociacao_religacao": 0.0067275994146747215, "parceiros_ofertas": 0.043669825773691294, "seguranca_fraude": 0.02346260778485995, "suporte_chip_esim": 0.006365791751943203, "plano_consulta": 0.23704425703632834, "internet_problema_conexao": 0.013425611640974725, "internet_consumo": 0.16566848105651533, "plano_nova_linha": 0.009026280131127934, "recarga_saldo": 0.05304136396455982, "negociacao_divida": 0.005903922786716178, "sem_correspondencia": 0.17136759435714585}, "confidence": 0.26429666430146265, "input_tokens": 33, "latency_ms": 326.26855600000226} +{"id": "g0106-internet_consumo-informal_abreviado-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.00530109671764085, "internet_consumo": 0.18176188294760354, "plano_consulta": 0.04575666963874505, "sem_correspondencia": 0.7671803506960105}, "confidence": 0.7671803506960105, "input_tokens": 36, "latency_ms": 136.72049199999492} +{"id": "g0106-internet_consumo-informal_abreviado-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.02857839046025714, "internet_pacote_adicional": 0.18636084546300896, "beneficios_consulta": 0.05300360017492119, "recarga_saldo": 0.003458581297709317, "internet_consumo": 0.11364580357461906, "roaming_cobranca": 0.002078841146562718, "vas_cancelamento": 0.0065518289745015905, "internet_problema_conexao": 0.1111906883283456, "plano_nova_linha": 0.012551954579179576, "suporte_configuracao": 0.015575555627578867, "plano_consulta": 0.09052760633489154, "seguranca_perda_roubo": 0.025277131426865572, "conta_vencimento": 0.004246143965280116, "vas_consulta": 0.14361235078071333, "recarga_nao_creditada": 0.0036169482730944915, "sem_correspondencia": 0.19972372959247092}, "confidence": 0.19972372959247092, "input_tokens": 39, "latency_ms": 376.9696690000046} +{"id": "g0106-internet_consumo-informal_abreviado-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.09046029673865712, "recarga_saldo": 0.008574198580100445, "internet_consumo": 0.7391284401326893, "sem_correspondencia": 0.16183706454855312}, "confidence": 0.7391284401326893, "input_tokens": 36, "latency_ms": 132.6397980000138} +{"id": "g0106-internet_consumo-informal_abreviado-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.8388643325317637, "plano_consulta": 0.018557164951989454, "recarga_saldo": 0.0022564123081855432, "sem_correspondencia": 0.14032209020806122}, "confidence": 0.8388643325317637, "input_tokens": 32, "latency_ms": 129.76953000003277} +{"id": "g0108-internet_consumo-regionalismo-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.5637041682263428, "plano_consulta": 0.05076330680354148, "recarga_saldo": 0.007385267090597265, "sem_correspondencia": 0.3781472578795185}, "confidence": 0.5637041682263428, "input_tokens": 36, "latency_ms": 135.45795900000712} +{"id": "g0108-internet_consumo-regionalismo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.009719135028003933, "plano_consulta": 0.09334205037047436, "marketplace_pedido": 0.03330224626467431, "seguranca_fraude": 0.03702139010950971, "suporte_sem_sinal": 0.09435357106952826, "reclamacao_atendimento": 0.027069991596103023, "internet_pacote_adicional": 0.4295204599824516, "suporte_configuracao": 0.01590506850225194, "atendimento_humano": 0.05888970632267339, "conta_segunda_via": 0.026460649542158134, "portabilidade": 0.006418992309188367, "conta_explicacao": 0.02975808490604884, "internet_problema_conexao": 0.03046888338613904, "suporte_chip_esim": 0.006101421997941145, "fidelidade_resgate": 0.012021108489183824, "sem_correspondencia": 0.08964724012367016}, "confidence": 0.4295204599824516, "input_tokens": 33, "latency_ms": 411.7140769999992} +{"id": "g0108-internet_consumo-regionalismo-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_cobranca": 0.001906047036511652, "cadastro_atualizacao": 0.03074618124921182, "marketplace_compra": 0.028327707978918225, "internet_consumo": 0.669114862086858, "suporte_chip_esim": 0.007047181213446588, "parceiros_ofertas": 0.02062707874152007, "beneficios_consulta": 0.04837399535870127, "plano_consulta": 0.07197923682616454, "plano_nova_linha": 0.0025498991786831954, "troca_numero": 0.0009385359812553113, "internet_problema_conexao": 0.004957559328638364, "internet_pacote_adicional": 0.013774000512011563, "recarga_saldo": 0.002708827274478486, "conta_segunda_via": 0.007293763291131691, "seguranca_fraude": 0.021730209799804837, "sem_correspondencia": 0.06792491414266444}, "confidence": 0.669114862086858, "input_tokens": 37, "latency_ms": 402.44675600001756} +{"id": "g0108-internet_consumo-regionalismo-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.06323734903554491, "internet_pacote_adicional": 0.35756114208342565, "internet_problema_conexao": 0.03729971568558806, "negociacao_religacao": 0.007913504085992597, "recarga_saldo": 0.0988654786708796, "marketplace_pedido": 0.05186393064245399, "vas_cancelamento": 0.00664609989318001, "plano_consulta": 0.11747911365639149, "troca_numero": 0.0028844007747779905, "vas_contratacao": 0.01578050351431239, "roaming_pacote": 0.005012597482562083, "sem_correspondencia": 0.2354561644748912}, "confidence": 0.35756114208342565, "input_tokens": 33, "latency_ms": 274.9620870000058} +{"id": "g0108-internet_consumo-regionalismo-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.00558247305882484, "internet_pacote_adicional": 0.254659912629894, "internet_problema_conexao": 0.1845896332891312, "plano_consulta": 0.10293376855302425, "recarga_saldo": 0.006176904573858101, "fidelidade_resgate": 0.01204072179140033, "internet_consumo": 0.155417869389406, "sem_correspondencia": 0.27859871671446124}, "confidence": 0.27859871671446124, "input_tokens": 32, "latency_ms": 201.80996000004825} +{"id": "g0108-internet_consumo-regionalismo-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.486164649300629, "internet_pacote_adicional": 0.08755357384106273, "suporte_chip_esim": 0.014397529590180468, "fidelidade_resgate": 0.0107421053235174, "recarga_saldo": 0.004104483322893611, "conta_debito_automatico_digital": 0.004941148116527815, "suporte_sem_sinal": 0.09369896905368444, "seguranca_fraude": 0.02585155277630858, "plano_consulta": 0.08416992998520056, "suporte_configuracao": 0.01837822012200873, "internet_problema_conexao": 0.006927207901702659, "sem_correspondencia": 0.163070630666284}, "confidence": 0.486164649300629, "input_tokens": 38, "latency_ms": 312.9444900000067} +{"id": "g0108-internet_consumo-regionalismo-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.7695372011475418, "recarga_saldo": 0.0035765068172527582, "plano_consulta": 0.02807038243402264, "sem_correspondencia": 0.19881590960118284}, "confidence": 0.7695372011475418, "input_tokens": 43, "latency_ms": 136.28305299999965} +{"id": "g0108-internet_consumo-regionalismo-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0946739632966837, "roaming_duvida": 0.007713661683577789, "internet_pacote_adicional": 0.03939854432555726, "seguranca_perda_roubo": 0.01531119395903374, "recarga_saldo": 0.002980457212850293, "internet_problema_conexao": 0.009328040481128608, "internet_consumo": 0.6871526378894054, "sem_correspondencia": 0.14344150115176316}, "confidence": 0.6871526378894054, "input_tokens": 32, "latency_ms": 207.47579600003974} +{"id": "g0108-internet_consumo-regionalismo-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.02201756733304323, "internet_pacote_adicional": 0.10646848789586232, "internet_problema_conexao": 0.015824424710830225, "recarga_saldo": 0.011991539499397394, "reclamacao_atendimento": 0.02900233231144604, "plano_consulta": 0.24876082899177837, "vas_contratacao": 0.010466800473402739, "fidelidade_pontos": 0.04490260952360243, "roaming_pacote": 0.0028701935600447324, "vas_consulta": 0.25133908760523177, "roaming_duvida": 0.004036146371151356, "cancelamento_linha": 0.021558171966368885, "internet_consumo": 0.11253702327809502, "conta_explicacao": 0.031551466604227196, "suporte_chip_esim": 0.002570984052543614, "sem_correspondencia": 0.08410233582297466}, "confidence": 0.25133908760523177, "input_tokens": 36, "latency_ms": 379.02496399999563} +{"id": "g0108-internet_consumo-regionalismo-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.022368776710004482, "internet_problema_conexao": 0.019515584427282795, "troca_numero": 0.004599905867133071, "conta_contestacao": 0.04338039668722463, "bonus_nao_recebido": 0.014768545896986653, "internet_consumo": 0.3669840258738389, "suporte_configuracao": 0.023553683476385343, "conta_debito_automatico_digital": 0.007603153303148102, "conta_vencimento": 0.00627746409634262, "recarga_saldo": 0.008915666158658781, "portabilidade": 0.007912855300573434, "recarga_realizar": 0.005085645519731733, "plano_consulta": 0.11265235719634752, "internet_pacote_adicional": 0.10389673322823892, "cadastro_atualizacao": 0.032076372501389214, "sem_correspondencia": 0.2204088337567138}, "confidence": 0.3669840258738389, "input_tokens": 32, "latency_ms": 382.7602920000004} +{"id": "g0108-internet_consumo-regionalismo-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 55, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.016203824128884374, "internet_pacote_adicional": 0.10795342721131766, "recarga_saldo": 0.3060084524376606, "internet_consumo": 0.0888796953693089, "atendimento_humano": 0.05275320163456348, "internet_problema_conexao": 0.17853429580974772, "plano_consulta": 0.060167788338516125, "sem_correspondencia": 0.18949931507000112}, "confidence": 0.3060084524376606, "input_tokens": 37, "latency_ms": 208.7041030000023} +{"id": "g0108-internet_consumo-regionalismo-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0032510618686516935, "internet_pacote_adicional": 0.06006444791517955, "parceiros_ofertas": 0.05155967324818472, "cancelamento_linha": 0.0013569202665840538, "plano_consulta": 0.0928685319413659, "internet_problema_conexao": 0.006029620940720895, "cadastro_atualizacao": 0.03399158367304047, "fidelidade_resgate": 0.00480190445562735, "internet_consumo": 0.6543840954880294, "portabilidade": 0.0025580107041619084, "negociacao_divida": 0.003005614125331899, "sem_correspondencia": 0.08612853537312205}, "confidence": 0.6543840954880294, "input_tokens": 36, "latency_ms": 278.756455000007} +{"id": "g0114-internet_problema_conexao-erros_digitacao-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_consulta": 0.12292976878661288, "bonus_nao_recebido": 0.03919747298408303, "internet_problema_conexao": 0.20797502074501154, "internet_pacote_adicional": 0.06655419323470055, "vas_consulta": 0.11346271877225568, "roaming_duvida": 0.006876409680927675, "conta_vencimento": 0.005215871382733909, "vas_cancelamento": 0.005610786130174677, "internet_consumo": 0.11236227551735184, "suporte_configuracao": 0.02423850339713608, "conta_segunda_via": 0.010381029459555727, "suporte_sem_sinal": 0.08433056994741589, "beneficios_consulta": 0.06639314894222229, "fidelidade_pontos": 0.01646021308204148, "cancelamento_linha": 0.009015050317891975, "sem_correspondencia": 0.1089969676198848}, "confidence": 0.20797502074501154, "input_tokens": 40, "latency_ms": 387.1910690000391} +{"id": "g0114-internet_problema_conexao-erros_digitacao-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.042496863193576276, "suporte_sem_sinal": 0.13114143394987537, "internet_problema_conexao": 0.6331426973002179, "sem_correspondencia": 0.1932190055563305}, "confidence": 0.6331426973002179, "input_tokens": 39, "latency_ms": 162.38126600001124} +{"id": "g0114-internet_problema_conexao-erros_digitacao-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.010417225773077743, "fidelidade_resgate": 0.01079045422626437, "seguranca_fraude": 0.022197339688939353, "internet_pacote_adicional": 0.23377414053161027, "conta_vencimento": 0.0032672064852125957, "parceiros_ofertas": 0.02256325446594582, "conta_debito_automatico_digital": 0.006509300788517413, "marketplace_pedido": 0.022514568647023888, "internet_consumo": 0.12670858207314942, "roaming_pacote": 0.006843625569446857, "suporte_configuracao": 0.023337986325690986, "marketplace_compra": 0.031740218408345296, "suporte_sem_sinal": 0.14270469549640658, "internet_problema_conexao": 0.1858984232381681, "recarga_nao_creditada": 0.005465595984241366, "sem_correspondencia": 0.14526738229795996}, "confidence": 0.23377414053161027, "input_tokens": 36, "latency_ms": 447.7669539999738} +{"id": "g0114-internet_problema_conexao-erros_digitacao-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.16146700027817742, "negociacao_religacao": 0.007101428670221606, "plano_nova_linha": 0.05055269208776523, "internet_pacote_adicional": 0.2234170578067992, "roaming_pacote": 0.0036816347727494964, "seguranca_fraude": 0.05385543014671852, "suporte_configuracao": 0.03424222010336041, "marketplace_pedido": 0.027209566811066236, "internet_problema_conexao": 0.13380426121711175, "suporte_chip_esim": 0.005833014359815229, "suporte_sem_sinal": 0.14563128301304085, "sem_correspondencia": 0.15320441073317403}, "confidence": 0.2234170578067992, "input_tokens": 36, "latency_ms": 320.16634300003943} +{"id": "g0114-internet_problema_conexao-erros_digitacao-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.0048802972795240875, "roaming_duvida": 0.006493505465423073, "seguranca_perda_roubo": 0.01304936484346224, "suporte_configuracao": 0.02259288113634906, "conta_contestacao": 0.03986887118953281, "plano_troca": 0.005005890326914564, "internet_pacote_adicional": 0.1908634713231914, "suporte_sem_sinal": 0.08893236286361375, "internet_problema_conexao": 0.21539002410525596, "conta_segunda_via": 0.009961827302010071, "fidelidade_pontos": 0.015993441447236918, "recarga_realizar": 0.004272369448921555, "internet_consumo": 0.10154925873135592, "bonus_nao_recebido": 0.01649864485758914, "vas_consulta": 0.14940811066264553, "sem_correspondencia": 0.11523967901697392}, "confidence": 0.21539002410525596, "input_tokens": 42, "latency_ms": 403.1866680000462} +{"id": "g0114-internet_problema_conexao-erros_digitacao-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.053597831964573565, "atendimento_humano": 0.046372981877141374, "suporte_configuracao": 0.02992374524758215, "internet_pacote_adicional": 0.28493361603715955, "suporte_sem_sinal": 0.0956449547542276, "beneficios_consulta": 0.05732516358326511, "desconto_retencao": 0.01107487041224277, "suporte_chip_esim": 0.006570653279473883, "internet_consumo": 0.04054216889507439, "roaming_pacote": 0.001936518049369825, "internet_problema_conexao": 0.28835468410124315, "sem_correspondencia": 0.0837228117986466}, "confidence": 0.28835468410124315, "input_tokens": 35, "latency_ms": 279.00871400004235} +{"id": "g0114-internet_problema_conexao-erros_digitacao-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.008239099859472222, "seguranca_perda_roubo": 0.006629671984818365, "reclamacao_atendimento": 0.04822206185292251, "fidelidade_resgate": 0.01911400096308348, "vas_cancelamento": 0.003856800777899856, "beneficios_consulta": 0.11876537800145578, "suporte_sem_sinal": 0.06332730581510684, "roaming_pacote": 0.0069593289810707245, "cancelamento_linha": 0.002839281957904162, "internet_consumo": 0.11628118303585422, "fidelidade_pontos": 0.035336591747630375, "internet_pacote_adicional": 0.13873537059214666, "suporte_configuracao": 0.031650644193667636, "cadastro_atualizacao": 0.02026603768914147, "internet_problema_conexao": 0.24710046065585337, "sem_correspondencia": 0.13267678189197235}, "confidence": 0.24710046065585337, "input_tokens": 39, "latency_ms": 392.96682299999475} +{"id": "g0114-internet_problema_conexao-erros_digitacao-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.02820163227830921, "vas_contratacao": 0.009588982302648204, "internet_consumo": 0.09914075700419818, "suporte_sem_sinal": 0.09118711370907376, "internet_problema_conexao": 0.4505155993298993, "atendimento_humano": 0.029675614072064163, "internet_pacote_adicional": 0.16506362406134006, "sem_correspondencia": 0.12662667724246712}, "confidence": 0.4505155993298993, "input_tokens": 40, "latency_ms": 214.90751799996133} +{"id": "g0114-internet_problema_conexao-erros_digitacao-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.3476448167544802, "fidelidade_pontos": 0.018367553702847147, "bonus_nao_recebido": 0.036532585717590174, "vas_cancelamento": 0.01461900723142246, "internet_consumo": 0.09225761433190674, "plano_consulta": 0.13106118551506635, "negociacao_divida": 0.008045432408826412, "roaming_pacote": 0.0032839662023008503, "conta_explicacao": 0.021377132009839567, "conta_debito_automatico_digital": 0.008283613508102533, "suporte_sem_sinal": 0.0800617138688149, "suporte_configuracao": 0.02666343831757566, "vas_contratacao": 0.008961262460986425, "internet_pacote_adicional": 0.04929767702843266, "roaming_cobranca": 0.003721446613472385, "sem_correspondencia": 0.14982155432833552}, "confidence": 0.3476448167544802, "input_tokens": 37, "latency_ms": 428.03392199999735} +{"id": "g0114-internet_problema_conexao-erros_digitacao-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.09247292830127585, "desconto_retencao": 0.011807018281291505, "internet_consumo": 0.0943729754168629, "reclamacao_atendimento": 0.08566759015040194, "internet_pacote_adicional": 0.19389649263720252, "vas_consulta": 0.07659162789611622, "negociacao_religacao": 0.0038708340034092725, "internet_problema_conexao": 0.22697473190632733, "parceiros_ofertas": 0.02082573492932389, "conta_vencimento": 0.0034537632959173773, "conta_contestacao": 0.01802654986016134, "fidelidade_pontos": 0.01614882654729595, "roaming_pacote": 0.002267146777654107, "roaming_cobranca": 0.0028957923266123287, "suporte_configuracao": 0.02801723482041072, "sem_correspondencia": 0.12271075284973673}, "confidence": 0.22697473190632733, "input_tokens": 39, "latency_ms": 371.46337600000834} +{"id": "g0114-internet_problema_conexao-erros_digitacao-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.277097358850252, "suporte_configuracao": 0.017583454944820588, "conta_contestacao": 0.029470864357769865, "internet_pacote_adicional": 0.21254697060457464, "plano_consulta": 0.04079381589261227, "conta_pagamento_confirmacao": 0.010677404327257204, "internet_consumo": 0.10159429692596256, "suporte_sem_sinal": 0.06533518029262321, "seguranca_perda_roubo": 0.014780325654613074, "conta_debito_automatico_digital": 0.0029530452241846666, "vas_consulta": 0.10298301816643124, "sem_correspondencia": 0.12418426475889871}, "confidence": 0.277097358850252, "input_tokens": 38, "latency_ms": 311.6935680000097} +{"id": "g0114-internet_problema_conexao-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.01363840513432701, "suporte_configuracao": 0.02572864129877296, "reclamacao_atendimento": 0.08163228264197583, "atendimento_humano": 0.08551285741268154, "conta_segunda_via": 0.03986188598927033, "suporte_sem_sinal": 0.11131468389204469, "internet_pacote_adicional": 0.16961290612268493, "bonus_nao_recebido": 0.04674924645845099, "recarga_realizar": 0.012982192543665264, "cancelamento_linha": 0.0052652016561145504, "roaming_cobranca": 0.004510410447001897, "internet_consumo": 0.23376126383656184, "roaming_pacote": 0.0025852367951619613, "plano_nova_linha": 0.010813068057027456, "conta_contestacao": 0.022596724978861372, "sem_correspondencia": 0.13343499273539736}, "confidence": 0.23376126383656184, "input_tokens": 41, "latency_ms": 386.21263400000316} +{"id": "g0115-internet_problema_conexao-regionalismo-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.09293590627780693, "internet_pacote_adicional": 0.1846110848924206, "troca_numero": 0.0007383956802927231, "fidelidade_pontos": 0.005144134242306648, "suporte_sem_sinal": 0.056002774198581864, "internet_problema_conexao": 0.4887932017482712, "plano_nova_linha": 0.007476663330970669, "suporte_configuracao": 0.021573154584747185, "conta_debito_automatico_digital": 0.0006485466245747646, "recarga_nao_creditada": 0.0007423178289602087, "internet_consumo": 0.05284158221006478, "sem_correspondencia": 0.08849223838100248}, "confidence": 0.4887932017482712, "input_tokens": 70, "latency_ms": 322.95577899998307} +{"id": "g0115-internet_problema_conexao-regionalismo-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.23379118653472475, "troca_numero": 0.0008859356116386838, "beneficios_consulta": 0.04822984254715078, "plano_nova_linha": 0.009960854092475525, "internet_consumo": 0.11590065012532114, "recarga_nao_creditada": 0.004531875990352369, "suporte_configuracao": 0.027355829032828318, "internet_pacote_adicional": 0.0880740412280625, "internet_problema_conexao": 0.21523293654347989, "vas_contratacao": 0.00965373462258142, "negociacao_religacao": 0.003956226869420492, "sem_correspondencia": 0.24242688680196414}, "confidence": 0.24242688680196414, "input_tokens": 58, "latency_ms": 314.88640800000667} +{"id": "g0115-internet_problema_conexao-regionalismo-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 113, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.03664493755853106, "suporte_sem_sinal": 0.10937685734816213, "internet_problema_conexao": 0.7663113103730714, "sem_correspondencia": 0.08766689472023535}, "confidence": 0.7663113103730714, "input_tokens": 58, "latency_ms": 160.0516419999849} +{"id": "g0115-internet_problema_conexao-regionalismo-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.19520531822002166, "fidelidade_pontos": 0.08137244825917818, "suporte_configuracao": 0.02315567460790829, "portabilidade": 0.004471601970396028, "recarga_nao_creditada": 0.002953274675566641, "conta_explicacao": 0.015054160904304136, "plano_troca": 0.005546179198964722, "marketplace_compra": 0.044914782570148616, "conta_debito_automatico_digital": 0.0027273358163346514, "vas_consulta": 0.09753180408770921, "internet_pacote_adicional": 0.1221741750158157, "fidelidade_resgate": 0.025393845809086293, "parceiros_ofertas": 0.028184388160989483, "internet_consumo": 0.09708868080154853, "suporte_sem_sinal": 0.11722444134327166, "sem_correspondencia": 0.1370018885587562}, "confidence": 0.19520531822002166, "input_tokens": 55, "latency_ms": 432.319342000028} +{"id": "g0115-internet_problema_conexao-regionalismo-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.16512055374040124, "roaming_pacote": 0.0028417643072811607, "conta_explicacao": 0.018113551309220134, "internet_problema_conexao": 0.27148526379162924, "suporte_configuracao": 0.031304425882659956, "internet_pacote_adicional": 0.10158446233665976, "portabilidade": 0.006175860642529008, "cancelamento_linha": 0.0015423287104851457, "recarga_realizar": 0.0014447967706619459, "fidelidade_pontos": 0.00941188242614917, "internet_consumo": 0.063515334086602, "sem_correspondencia": 0.3274597759957213}, "confidence": 0.3274597759957213, "input_tokens": 60, "latency_ms": 298.93321800000194} +{"id": "g0115-internet_problema_conexao-regionalismo-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.5920346854023979, "suporte_sem_sinal": 0.13410627567177819, "suporte_configuracao": 0.026468863168437974, "sem_correspondencia": 0.24739017575738592}, "confidence": 0.5920346854023979, "input_tokens": 63, "latency_ms": 153.53298999997378} +{"id": "g0115-internet_problema_conexao-regionalismo-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_nova_linha": 0.00911082245696647, "recarga_nao_creditada": 0.0018873860299020023, "conta_vencimento": 0.002577085282612165, "suporte_sem_sinal": 0.07412516406313792, "negociacao_religacao": 0.0025438449859199303, "internet_pacote_adicional": 0.3180381072581114, "marketplace_compra": 0.03214773620085827, "plano_troca": 0.003636647853974853, "internet_consumo": 0.07312537074245798, "fidelidade_pontos": 0.010181232374213993, "suporte_configuracao": 0.0196106490795268, "bonus_nao_recebido": 0.004148938321196182, "vas_contratacao": 0.006356792885957923, "reclamacao_atendimento": 0.06781494009570406, "internet_problema_conexao": 0.24585569681263453, "sem_correspondencia": 0.1288395855568255}, "confidence": 0.3180381072581114, "input_tokens": 59, "latency_ms": 417.751007999982} +{"id": "g0115-internet_problema_conexao-regionalismo-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 139, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.0034933426657322198, "internet_consumo": 0.10678860158137014, "suporte_configuracao": 0.026150652152880538, "internet_pacote_adicional": 0.09637140805774433, "suporte_sem_sinal": 0.23350717910216975, "seguranca_fraude": 0.06516036609725391, "internet_problema_conexao": 0.31207350942738943, "sem_correspondencia": 0.15645494091545964}, "confidence": 0.31207350942738943, "input_tokens": 63, "latency_ms": 225.19053399997802} +{"id": "g0115-internet_problema_conexao-regionalismo-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.05212753560875642, "parceiros_ofertas": 0.034765281505435834, "plano_consulta": 0.15884700535511623, "conta_debito_automatico_digital": 0.014390495294035936, "internet_pacote_adicional": 0.05239306682771356, "fidelidade_resgate": 0.0057020997359699096, "internet_consumo": 0.08177129963013526, "internet_problema_conexao": 0.2924136564867882, "atendimento_humano": 0.03932605716633442, "cadastro_atualizacao": 0.009455898891170862, "suporte_sem_sinal": 0.09694306460072356, "portabilidade": 0.0047171619371354865, "suporte_configuracao": 0.032702234542805464, "negociacao_religacao": 0.0031332342972909275, "conta_vencimento": 0.0014710655562194712, "sem_correspondencia": 0.11984084256436849}, "confidence": 0.2924136564867882, "input_tokens": 57, "latency_ms": 410.11447599998974} +{"id": "g0115-internet_problema_conexao-regionalismo-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.028582764096608988, "internet_problema_conexao": 0.3489315197827053, "internet_pacote_adicional": 0.13651389153177515, "suporte_sem_sinal": 0.1659643799694437, "suporte_configuracao": 0.04504083811871665, "suporte_chip_esim": 0.009209516566140958, "internet_consumo": 0.07209580492116766, "sem_correspondencia": 0.1936612850134416}, "confidence": 0.3489315197827053, "input_tokens": 65, "latency_ms": 234.59437299999308} +{"id": "g0115-internet_problema_conexao-regionalismo-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 129, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.0343309166908004, "internet_pacote_adicional": 0.23753512619110553, "suporte_sem_sinal": 0.14472030537876288, "roaming_cobranca": 0.0022179603777166663, "conta_contestacao": 0.047984877179853884, "seguranca_perda_roubo": 0.10004154148170698, "internet_problema_conexao": 0.14270927440596196, "internet_consumo": 0.08148563152915948, "marketplace_pedido": 0.0158551116579467, "recarga_saldo": 0.022441788319263304, "negociacao_religacao": 0.0035436685330079033, "sem_correspondencia": 0.16713379825471433}, "confidence": 0.23753512619110553, "input_tokens": 61, "latency_ms": 307.2361309999678} +{"id": "g0115-internet_problema_conexao-regionalismo-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.1220901315873717, "reclamacao_atendimento": 0.07730081985143497, "internet_consumo": 0.12452252994781016, "troca_numero": 0.0020357900078648303, "plano_nova_linha": 0.007772258508797079, "fidelidade_pontos": 0.040224110294492264, "portabilidade": 0.003987255746288424, "internet_pacote_adicional": 0.11309801147253792, "seguranca_fraude": 0.042277709982943834, "recarga_realizar": 0.0049684915674516345, "internet_problema_conexao": 0.2620544583352205, "suporte_configuracao": 0.021033665837910772, "marketplace_compra": 0.034316467042336825, "fidelidade_resgate": 0.013558782801315138, "recarga_nao_creditada": 0.0035233814604157363, "sem_correspondencia": 0.1272361355558082}, "confidence": 0.2620544583352205, "input_tokens": 58, "latency_ms": 399.6755750000034} +{"id": "g0117-internet_problema_conexao-longo_contexto-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 280, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.6631302717833185, "vas_consulta": 0.11577051380411561, "conta_segunda_via": 0.0040410566462839225, "internet_consumo": 0.03539329759862502, "recarga_nao_creditada": 0.0015410248398751833, "vas_contratacao": 0.0033710315930551003, "internet_pacote_adicional": 0.03536910184073356, "plano_consulta": 0.013431013982813468, "suporte_configuracao": 0.020574461323016633, "suporte_sem_sinal": 0.05254859658309654, "negociacao_divida": 0.0020348699907597467, "sem_correspondencia": 0.05279476001430667}, "confidence": 0.6631302717833185, "input_tokens": 110, "latency_ms": 395.4219040000453} +{"id": "g0117-internet_problema_conexao-longo_contexto-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 267, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.02811583473665144, "conta_debito_automatico_digital": 0.0058837719383815976, "internet_pacote_adicional": 0.035419815284209594, "fidelidade_pontos": 0.011467724154745998, "suporte_sem_sinal": 0.10639037862065823, "internet_problema_conexao": 0.6763957813645239, "conta_pagamento_confirmacao": 0.00541485664613602, "internet_consumo": 0.042497836503483384, "recarga_saldo": 0.0010633067339764607, "recarga_realizar": 0.0015305347026775156, "parceiros_ofertas": 0.00775351082756834, "sem_correspondencia": 0.07806664848698754}, "confidence": 0.6763957813645239, "input_tokens": 104, "latency_ms": 354.8436439999705} +{"id": "g0117-internet_problema_conexao-longo_contexto-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.683029583099822, "vas_consulta": 0.13155010512608678, "desconto_retencao": 0.005155826867054827, "internet_consumo": 0.03204467198549452, "suporte_configuracao": 0.02222846970416828, "vas_cancelamento": 0.001844774164469525, "parceiros_ofertas": 0.009439264408237544, "internet_pacote_adicional": 0.028004274687300813, "roaming_cobranca": 0.0018641396184814684, "suporte_sem_sinal": 0.039925448315248774, "conta_explicacao": 0.005783648581068838, "sem_correspondencia": 0.03912979344256665}, "confidence": 0.683029583099822, "input_tokens": 104, "latency_ms": 352.2053749999827} +{"id": "g0117-internet_problema_conexao-longo_contexto-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 234, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.06730444247535111, "suporte_configuracao": 0.015748618786634867, "internet_problema_conexao": 0.8500257466929791, "sem_correspondencia": 0.0669211920450349}, "confidence": 0.8500257466929791, "input_tokens": 96, "latency_ms": 179.30739899998116} +{"id": "g0117-internet_problema_conexao-longo_contexto-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.13421222240227967, "troca_numero": 0.0006466480396370445, "conta_vencimento": 0.001425107906274485, "recarga_saldo": 0.001143537550283233, "internet_pacote_adicional": 0.08140991429619293, "beneficios_consulta": 0.06404830359177204, "negociacao_divida": 0.0022360903131238975, "recarga_nao_creditada": 0.0010148752233227296, "plano_troca": 0.0032168791310470345, "seguranca_perda_roubo": 0.12675137508725595, "suporte_configuracao": 0.022824838200839748, "internet_problema_conexao": 0.40756248433790865, "roaming_pacote": 0.001380118973421058, "internet_consumo": 0.06347752952732351, "seguranca_fraude": 0.019788249844494468, "sem_correspondencia": 0.0688618255748236}, "confidence": 0.40756248433790865, "input_tokens": 91, "latency_ms": 455.9462230000122} +{"id": "g0117-internet_problema_conexao-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 249, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"vas_cancelamento": 0.004176925223191678, "internet_pacote_adicional": 0.05949727563478548, "suporte_sem_sinal": 0.14628829925389797, "roaming_duvida": 0.009124798309299423, "conta_explicacao": 0.020716470710041325, "fidelidade_pontos": 0.022491830368876274, "internet_consumo": 0.2288910201480734, "marketplace_pedido": 0.011753474789988397, "cadastro_atualizacao": 0.028830528886798462, "recarga_saldo": 0.0026337885100820367, "suporte_configuracao": 0.27236701871372493, "seguranca_fraude": 0.017616973435151596, "desconto_retencao": 0.008767913651350859, "plano_consulta": 0.032020351409040235, "conta_vencimento": 0.004107370331008886, "sem_correspondencia": 0.13071596062468907}, "confidence": 0.27236701871372493, "input_tokens": 92, "latency_ms": 539.3902509999862} +{"id": "g0117-internet_problema_conexao-longo_contexto-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.008464643712005011, "suporte_sem_sinal": 0.3867210736807411, "internet_problema_conexao": 0.1834686543246064, "internet_consumo": 0.07052324695856486, "conta_vencimento": 0.002475317794654244, "marketplace_compra": 0.012304753036460017, "atendimento_humano": 0.0838077513412392, "vas_cancelamento": 0.0034873988398178507, "negociacao_religacao": 0.0030691786597734816, "reclamacao_atendimento": 0.06188302472726669, "recarga_nao_creditada": 0.002223596204482959, "internet_pacote_adicional": 0.05002912867341859, "conta_contestacao": 0.018628198610087396, "suporte_configuracao": 0.027641378278747717, "marketplace_pedido": 0.007275239081878124, "sem_correspondencia": 0.07799741607625639}, "confidence": 0.3867210736807411, "input_tokens": 88, "latency_ms": 473.44497099999217} +{"id": "g0117-internet_problema_conexao-longo_contexto-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.04875581239293843, "suporte_configuracao": 0.009798522089564896, "internet_problema_conexao": 0.9143808194477062, "sem_correspondencia": 0.02706484606979043}, "confidence": 0.9143808194477062, "input_tokens": 107, "latency_ms": 184.9864010000033} +{"id": "g0117-internet_problema_conexao-longo_contexto-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.06941155499394733, "suporte_configuracao": 0.014938645398735524, "internet_problema_conexao": 0.8640566065324085, "sem_correspondencia": 0.0515931930749087}, "confidence": 0.8640566065324085, "input_tokens": 90, "latency_ms": 172.85094599998274} +{"id": "g0117-internet_problema_conexao-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 248, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.40809164246053486, "conta_debito_automatico_digital": 0.010093970615041152, "suporte_configuracao": 0.05457741847429279, "conta_pagamento_confirmacao": 0.007700903394443966, "internet_consumo": 0.1567922001559739, "roaming_duvida": 0.020586720496661562, "suporte_sem_sinal": 0.22476552713288198, "sem_correspondencia": 0.11739161727016979}, "confidence": 0.40809164246053486, "input_tokens": 104, "latency_ms": 268.8197780000223} +{"id": "g0117-internet_problema_conexao-longo_contexto-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.006395434604507043, "internet_problema_conexao": 0.8385473633262401, "vas_cancelamento": 0.001550289945198761, "internet_consumo": 0.018957438271812097, "internet_pacote_adicional": 0.011227066820764312, "suporte_sem_sinal": 0.047125764997616344, "suporte_configuracao": 0.012490220581654277, "sem_correspondencia": 0.06370642145220702}, "confidence": 0.8385473633262401, "input_tokens": 91, "latency_ms": 241.20710299996517} +{"id": "g0117-internet_problema_conexao-longo_contexto-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 100, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.07883600042787939, "suporte_configuracao": 0.028638818859175345, "internet_problema_conexao": 0.8367736230466228, "sem_correspondencia": 0.05575155766632239}, "confidence": 0.8367736230466228, "input_tokens": 100, "latency_ms": 178.54031600001008} +{"id": "g0119-vas_cancelamento-curto_neutro-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.6514342559241789, "cancelamento_linha": 0.06889167452883063, "conta_contestacao": 0.08044781689880232, "sem_correspondencia": 0.1992262526481881}, "confidence": 0.6514342559241789, "input_tokens": 38, "latency_ms": 134.30058599999484} +{"id": "g0119-vas_cancelamento-curto_neutro-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.06701998734057821, "desconto_retencao": 0.014804628456419675, "vas_cancelamento": 0.5380803008667524, "vas_contratacao": 0.013884305688591435, "recarga_saldo": 0.005888303558572785, "vas_consulta": 0.1779949452418272, "conta_contestacao": 0.03139675931719421, "sem_correspondencia": 0.1509307695300641}, "confidence": 0.5380803008667524, "input_tokens": 37, "latency_ms": 200.1765449999766} +{"id": "g0119-vas_cancelamento-curto_neutro-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"fidelidade_resgate": 0.014961591029966413, "conta_debito_automatico_digital": 0.0771085722977774, "vas_cancelamento": 0.020007221698330538, "conta_segunda_via": 0.036518612562500684, "fidelidade_pontos": 0.036565547492173466, "vas_consulta": 0.21282978577436293, "conta_pagamento_confirmacao": 0.07249462917479103, "cadastro_atualizacao": 0.03456470909329003, "vas_contratacao": 0.01806315485756666, "troca_numero": 0.0035995573453869016, "internet_pacote_adicional": 0.20973006130873792, "conta_vencimento": 0.007393627452485117, "conta_contestacao": 0.04097424575839962, "cancelamento_linha": 0.020111190819073272, "plano_consulta": 0.026094461167188814, "sem_correspondencia": 0.16898303216796923}, "confidence": 0.21282978577436293, "input_tokens": 38, "latency_ms": 394.8970499999973} +{"id": "g0119-vas_cancelamento-curto_neutro-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.5967195785680304, "conta_contestacao": 0.041041513112524866, "cancelamento_linha": 0.19256124402556088, "sem_correspondencia": 0.16967766429388392}, "confidence": 0.5967195785680304, "input_tokens": 34, "latency_ms": 129.9178709999751} +{"id": "g0119-vas_cancelamento-curto_neutro-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.06372725408456487, "vas_cancelamento": 0.0907842916483966, "cancelamento_linha": 0.06833249534167335, "sem_correspondencia": 0.7771559589253652}, "confidence": 0.7771559589253652, "input_tokens": 36, "latency_ms": 162.74702900000193} +{"id": "g0119-vas_cancelamento-curto_neutro-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.04538360899075057, "negociacao_religacao": 0.00809201370205724, "conta_contestacao": 0.027364814530730797, "vas_contratacao": 0.013336398555160688, "roaming_cobranca": 0.003539200398652281, "beneficios_consulta": 0.04976974744050322, "conta_segunda_via": 0.011266334698467835, "vas_cancelamento": 0.24816241947662562, "internet_pacote_adicional": 0.22188937584306104, "cancelamento_linha": 0.05835172904888681, "vas_consulta": 0.13121009706993506, "suporte_sem_sinal": 0.07466133413429936, "roaming_pacote": 0.0022840478046669277, "conta_vencimento": 0.00429169115881242, "recarga_realizar": 0.003969703121979011, "sem_correspondencia": 0.09642748402541111}, "confidence": 0.24816241947662562, "input_tokens": 35, "latency_ms": 379.97309100001075} +{"id": "g0119-vas_cancelamento-curto_neutro-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.2598514787146436, "vas_contratacao": 0.0332787288987968, "plano_nova_linha": 0.02143031116570466, "seguranca_perda_roubo": 0.11053020218867281, "portabilidade": 0.018494382018369906, "vas_cancelamento": 0.10986330073683297, "cancelamento_linha": 0.04657908407578771, "conta_contestacao": 0.07287488687737209, "conta_vencimento": 0.010054708196286271, "fidelidade_pontos": 0.05031642186561617, "roaming_pacote": 0.00906897405727648, "sem_correspondencia": 0.2576575212046405}, "confidence": 0.2598514787146436, "input_tokens": 37, "latency_ms": 257.9099430000156} +{"id": "g0119-vas_cancelamento-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.06780249985376605, "vas_consulta": 0.2707101846397673, "negociacao_religacao": 0.01239831252647919, "cancelamento_linha": 0.1628064450621301, "roaming_pacote": 0.0043103594758459275, "conta_contestacao": 0.050985115492857606, "bonus_nao_recebido": 0.01945902882997379, "conta_explicacao": 0.04318142166486107, "fidelidade_pontos": 0.0366186593540605, "plano_nova_linha": 0.04365073003628441, "marketplace_pedido": 0.037741148985219644, "sem_correspondencia": 0.2503360940787544}, "confidence": 0.2707101846397673, "input_tokens": 34, "latency_ms": 271.2735860000066} +{"id": "g0119-vas_cancelamento-curto_neutro-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.08288293270108898, "vas_cancelamento": 0.6963397212599238, "cancelamento_linha": 0.06501087497911695, "sem_correspondencia": 0.15576647105987018}, "confidence": 0.6963397212599238, "input_tokens": 35, "latency_ms": 135.19948900000145} +{"id": "g0119-vas_cancelamento-curto_neutro-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.38167998342573506, "vas_contratacao": 0.01647233166691399, "parceiros_ofertas": 0.023246441079011946, "vas_consulta": 0.1574153433111964, "plano_nova_linha": 0.007026545347958794, "recarga_saldo": 0.00584380888776405, "conta_contestacao": 0.04371225447084605, "portabilidade": 0.009255578568662437, "conta_debito_automatico_digital": 0.1278990015900807, "cancelamento_linha": 0.07988496779452746, "roaming_pacote": 0.0032135311353865452, "sem_correspondencia": 0.1443502127219166}, "confidence": 0.38167998342573506, "input_tokens": 33, "latency_ms": 273.1646600000204} +{"id": "g0119-vas_cancelamento-curto_neutro-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.039479949361597114, "roaming_cobranca": 0.004457900854507827, "fidelidade_resgate": 0.02189661046983951, "vas_consulta": 0.3008945643846034, "conta_contestacao": 0.06278158848556574, "seguranca_fraude": 0.09435169585512349, "vas_contratacao": 0.019860633110663346, "marketplace_compra": 0.03298343038270054, "suporte_chip_esim": 0.037252672753873554, "vas_cancelamento": 0.05282804474476348, "cancelamento_linha": 0.03699721096660079, "troca_numero": 0.0028562977078336535, "conta_pagamento_confirmacao": 0.024574069792590088, "internet_problema_conexao": 0.038842757069886276, "suporte_configuracao": 0.03065271177456726, "sem_correspondencia": 0.19928986228528392}, "confidence": 0.3008945643846034, "input_tokens": 38, "latency_ms": 395.3385780000076} +{"id": "g0119-vas_cancelamento-curto_neutro-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.2318030803027523, "beneficios_consulta": 0.10186657475232257, "plano_consulta": 0.1243114508072839, "marketplace_pedido": 0.03593285330529689, "vas_cancelamento": 0.03776816988898843, "plano_nova_linha": 0.017777500400915778, "plano_troca": 0.01227360794159245, "reclamacao_atendimento": 0.09549082179285483, "recarga_realizar": 0.010807672550470163, "negociacao_religacao": 0.012389232580891184, "vas_contratacao": 0.019351616369332348, "conta_contestacao": 0.07814300758925148, "cancelamento_linha": 0.040422830619469045, "fidelidade_pontos": 0.01659575625620093, "recarga_nao_creditada": 0.023699673148960456, "sem_correspondencia": 0.1413661516934173}, "confidence": 0.2318030803027523, "input_tokens": 32, "latency_ms": 372.6660460000062} +{"id": "g0123-vas_cancelamento-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_contestacao": 0.17922635977356596, "vas_contratacao": 0.025732156752010474, "cancelamento_linha": 0.5924545725140391, "sem_correspondencia": 0.20258691096038445}, "confidence": 0.5924545725140391, "input_tokens": 56, "latency_ms": 139.14846300002637} +{"id": "g0123-vas_cancelamento-emocional-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.08863191306591034, "vas_cancelamento": 0.5179668068885803, "cancelamento_linha": 0.10034792125225067, "sem_correspondencia": 0.29305335879325867}, "confidence": 0.5179668068885803, "input_tokens": 57, "latency_ms": 143.81802000002608} +{"id": "g0123-vas_cancelamento-emocional-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.02317201155578343, "vas_cancelamento": 0.2603023941436738, "conta_explicacao": 0.07453282163565453, "conta_contestacao": 0.07918290779146755, "cancelamento_linha": 0.10530289987977054, "vas_contratacao": 0.017276750845319124, "internet_problema_conexao": 0.06219533074238276, "plano_consulta": 0.037461262126525376, "vas_consulta": 0.16835850445859413, "conta_debito_automatico_digital": 0.04110339648816102, "conta_segunda_via": 0.022500107022933463, "sem_correspondencia": 0.10861161330973429}, "confidence": 0.2603023941436738, "input_tokens": 59, "latency_ms": 309.3629910000004} +{"id": "g0123-vas_cancelamento-emocional-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.22323074604227028, "conta_contestacao": 0.14319582070118456, "vas_cancelamento": 0.36481344156245227, "sem_correspondencia": 0.26875999169409287}, "confidence": 0.36481344156245227, "input_tokens": 56, "latency_ms": 142.67607699997598} +{"id": "g0123-vas_cancelamento-emocional-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.010906937933970113, "bonus_nao_recebido": 0.02176420284951192, "internet_problema_conexao": 0.014968342352449107, "cancelamento_linha": 0.05365395658024355, "seguranca_perda_roubo": 0.03746763434912968, "negociacao_divida": 0.006574204338080807, "troca_numero": 0.0010492872170227616, "vas_contratacao": 0.010626171199708084, "conta_contestacao": 0.050407917585677746, "fidelidade_pontos": 0.02307979091719342, "suporte_configuracao": 0.009565829766337875, "conta_pagamento_confirmacao": 0.020505499961926427, "vas_consulta": 0.11400552285598789, "vas_cancelamento": 0.5444097850682585, "plano_troca": 0.004710157173204289, "sem_correspondencia": 0.07630475985129773}, "confidence": 0.5444097850682585, "input_tokens": 54, "latency_ms": 390.7012899999813} +{"id": "g0123-vas_cancelamento-emocional-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"beneficios_consulta": 0.11764114700715869, "vas_consulta": 0.16807799967861922, "recarga_realizar": 0.006967845604901722, "desconto_retencao": 0.018451488889517635, "plano_troca": 0.013291107045039672, "vas_cancelamento": 0.31628574860628045, "conta_contestacao": 0.05097538061895063, "cancelamento_linha": 0.11538537204836179, "vas_contratacao": 0.02499523116291657, "troca_numero": 0.00275333263061943, "conta_pagamento_confirmacao": 0.023071336717747037, "sem_correspondencia": 0.14210400998988715}, "confidence": 0.31628574860628045, "input_tokens": 52, "latency_ms": 276.4627800000312} +{"id": "g0123-vas_cancelamento-emocional-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.21315461177555392, "cancelamento_linha": 0.10040186944019017, "conta_contestacao": 0.1981072841946652, "sem_correspondencia": 0.4883362345895907}, "confidence": 0.4883362345895907, "input_tokens": 54, "latency_ms": 138.66602799998873} +{"id": "g0123-vas_cancelamento-emocional-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 0.06383051817613605, "conta_contestacao": 0.07199788945072004, "portabilidade": 0.004023831862842972, "internet_pacote_adicional": 0.1468500367656763, "marketplace_pedido": 0.02415034955682866, "seguranca_perda_roubo": 0.03862442505840468, "vas_consulta": 0.15144205317287016, "vas_cancelamento": 0.19766260975775674, "atendimento_humano": 0.033411980169280604, "vas_contratacao": 0.0068666093135321725, "roaming_pacote": 0.0016314072077149428, "recarga_nao_creditada": 0.0028542951171397555, "parceiros_ofertas": 0.0418406470345522, "suporte_sem_sinal": 0.03753189798055112, "cancelamento_linha": 0.11994595257951132, "sem_correspondencia": 0.057335496796482255}, "confidence": 0.19766260975775674, "input_tokens": 52, "latency_ms": 380.78968899998245} +{"id": "g0123-vas_cancelamento-emocional-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"reclamacao_atendimento": 0.12051751909298546, "roaming_cobranca": 0.0106880712629627, "cancelamento_linha": 0.06644244402917016, "internet_problema_conexao": 0.02654785179912326, "bonus_nao_recebido": 0.05400064375630416, "conta_contestacao": 0.1191855637670213, "vas_cancelamento": 0.20798664358126392, "vas_contratacao": 0.01570631159922949, "cadastro_atualizacao": 0.028588038897451127, "plano_troca": 0.01144819260901624, "seguranca_perda_roubo": 0.037454269798614645, "roaming_duvida": 0.01633462657357605, "roaming_pacote": 0.0075087387076824, "atendimento_humano": 0.037923987973428074, "vas_consulta": 0.11979831447696437, "sem_correspondencia": 0.11986878207520665}, "confidence": 0.20798664358126392, "input_tokens": 51, "latency_ms": 411.04715299996997} +{"id": "g0123-vas_cancelamento-emocional-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.12818506742075286, "vas_cancelamento": 0.3544916616228718, "conta_contestacao": 0.23284432985914735, "sem_correspondencia": 0.284478941097228}, "confidence": 0.3544916616228718, "input_tokens": 52, "latency_ms": 146.60080400000197} +{"id": "g0123-vas_cancelamento-emocional-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.1857052715762664, "vas_cancelamento": 0.38121345071176516, "cancelamento_linha": 0.15527103609932905, "sem_correspondencia": 0.2778102416126394}, "confidence": 0.38121345071176516, "input_tokens": 50, "latency_ms": 140.71213500000113} +{"id": "g0123-vas_cancelamento-emocional-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.1805092424612179, "cancelamento_linha": 0.05067084814615107, "roaming_duvida": 0.009953152555186997, "portabilidade": 0.009811476968793744, "plano_nova_linha": 0.006374075184327879, "atendimento_humano": 0.04340720621992807, "vas_cancelamento": 0.4454122856421593, "vas_contratacao": 0.019853335206732187, "conta_contestacao": 0.07960944011152715, "conta_explicacao": 0.030464867640629053, "bonus_nao_recebido": 0.02533581150327307, "sem_correspondencia": 0.09859825836007358}, "confidence": 0.4454122856421593, "input_tokens": 50, "latency_ms": 283.3651480000299} +{"id": "g0125-vas_cancelamento-indireto_multiplo-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao", "vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 134, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.0178185434459838, "conta_debito_automatico_digital": 0.021538335087785125, "marketplace_compra": 0.035383893820267104, "atendimento_humano": 0.11414946222349061, "recarga_nao_creditada": 0.0042014101935064635, "conta_contestacao": 0.09564385233556616, "vas_consulta": 0.3368390086451142, "parceiros_ofertas": 0.10320749523241322, "conta_pagamento_confirmacao": 0.038565176141530724, "cancelamento_linha": 0.010497993427863572, "vas_cancelamento": 0.018839742339150544, "sem_correspondencia": 0.20331508710732848}, "confidence": 0.3368390086451142, "input_tokens": 61, "latency_ms": 305.9342549999542} +{"id": "g0125-vas_cancelamento-indireto_multiplo-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 156, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.03531559377882126, "internet_pacote_adicional": 0.21628433860795487, "roaming_pacote": 0.001387219223724636, "conta_pagamento_confirmacao": 0.04339251447518545, "negociacao_divida": 0.00965348861654434, "cadastro_atualizacao": 0.035165580071389285, "vas_contratacao": 0.01091302130986421, "vas_cancelamento": 0.2214297540111068, "vas_consulta": 0.28681926466915986, "cancelamento_linha": 0.050130346113967175, "conta_contestacao": 0.034023547684745484, "sem_correspondencia": 0.05548533143753661}, "confidence": 0.28681926466915986, "input_tokens": 69, "latency_ms": 314.05146499997727} +{"id": "g0125-vas_cancelamento-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.03142246504466626, "beneficios_consulta": 0.042261114868449134, "conta_contestacao": 0.07136451972053044, "fidelidade_resgate": 0.020379354531971688, "suporte_configuracao": 0.024733525849003457, "plano_consulta": 0.054956091690336245, "vas_consulta": 0.13082584324471777, "suporte_chip_esim": 0.010196039130291594, "plano_troca": 0.00907795474990228, "roaming_pacote": 0.0034788324327391547, "cancelamento_linha": 0.46462287027651666, "sem_correspondencia": 0.1366813884608753}, "confidence": 0.46462287027651666, "input_tokens": 63, "latency_ms": 303.2422730000235} +{"id": "g0125-vas_cancelamento-indireto_multiplo-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"parceiros_ofertas": 0.025980151373559187, "conta_debito_automatico_digital": 0.03959673057548571, "seguranca_perda_roubo": 0.033905567104384096, "internet_problema_conexao": 0.023261793894760855, "seguranca_fraude": 0.09644262881124736, "vas_cancelamento": 0.31126458706538507, "cancelamento_linha": 0.11905044051719042, "plano_nova_linha": 0.003859878905992734, "bonus_nao_recebido": 0.010432748544231407, "negociacao_religacao": 0.005106311031475619, "conta_contestacao": 0.024606253080275326, "plano_consulta": 0.03983782764802318, "vas_consulta": 0.15442091848580608, "vas_contratacao": 0.008597475822866735, "portabilidade": 0.005784929963013363, "sem_correspondencia": 0.09785175717630283}, "confidence": 0.31126458706538507, "input_tokens": 63, "latency_ms": 453.76678299999185} +{"id": "g0125-vas_cancelamento-indireto_multiplo-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.09486785389679889, "vas_cancelamento": 0.49295746545556984, "cancelamento_linha": 0.1261515747584168, "sem_correspondencia": 0.2860231058892145}, "confidence": 0.49295746545556984, "input_tokens": 48, "latency_ms": 152.42394899996725} +{"id": "g0125-vas_cancelamento-indireto_multiplo-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"cancelamento_linha": 0.031068736701770096, "recarga_realizar": 0.005155649504231126, "conta_contestacao": 0.09462151680822554, "plano_troca": 0.015743540607273364, "vas_consulta": 0.23183968674011515, "parceiros_ofertas": 0.04373379798779907, "internet_consumo": 0.028202740488668318, "reclamacao_atendimento": 0.04970134797026466, "seguranca_perda_roubo": 0.059795547304579776, "suporte_configuracao": 0.016116354622000995, "conta_segunda_via": 0.04013497384271351, "vas_cancelamento": 0.18809066721614948, "vas_contratacao": 0.026965988812486637, "conta_pagamento_confirmacao": 0.08072551343623806, "suporte_chip_esim": 0.00609278213516473, "sem_correspondencia": 0.08201115582231952}, "confidence": 0.23183968674011515, "input_tokens": 61, "latency_ms": 456.21517199998607} +{"id": "g0125-vas_cancelamento-indireto_multiplo-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.19185115779305642, "seguranca_perda_roubo": 0.01655568645666115, "recarga_nao_creditada": 0.005080206026348497, "cancelamento_linha": 0.04214210192411177, "beneficios_consulta": 0.04518980271949641, "internet_consumo": 0.03084508337788734, "negociacao_religacao": 0.004701239251087575, "fidelidade_pontos": 0.015085156135931909, "marketplace_pedido": 0.01863130446975969, "conta_contestacao": 0.04856888669424599, "suporte_chip_esim": 0.003313729348172229, "troca_numero": 0.0011762421830305687, "vas_cancelamento": 0.41684949971300644, "suporte_configuracao": 0.022665173369235594, "vas_contratacao": 0.01643584387467958, "sem_correspondencia": 0.12090888666328883}, "confidence": 0.41684949971300644, "input_tokens": 56, "latency_ms": 395.46220199997606} +{"id": "g0125-vas_cancelamento-indireto_multiplo-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 146, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.141714978405423, "bonus_nao_recebido": 0.02079111756662542, "vas_contratacao": 0.043486391234838766, "vas_cancelamento": 0.34523994502216454, "internet_consumo": 0.05440331744559074, "vas_consulta": 0.29875404310421744, "cancelamento_linha": 0.03941684676893458, "sem_correspondencia": 0.05619336045220555}, "confidence": 0.34523994502216454, "input_tokens": 66, "latency_ms": 228.39147899998125} +{"id": "g0125-vas_cancelamento-indireto_multiplo-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.7645552327173633, "conta_contestacao": 0.037914501247117226, "cancelamento_linha": 0.08429862832844472, "sem_correspondencia": 0.11323163770707485}, "confidence": 0.7645552327173633, "input_tokens": 62, "latency_ms": 146.39856000002283} +{"id": "g0125-vas_cancelamento-indireto_multiplo-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.172387746468177, "parceiros_ofertas": 0.02611833586838636, "plano_consulta": 0.07890589421331756, "marketplace_compra": 0.02247091350304041, "seguranca_perda_roubo": 0.039903241564985134, "bonus_nao_recebido": 0.015251786227894307, "vas_consulta": 0.26068567853362484, "vas_contratacao": 0.012855784781962015, "desconto_retencao": 0.014520492195088762, "cancelamento_linha": 0.08279863625450165, "plano_nova_linha": 0.006863506877436902, "cadastro_atualizacao": 0.029015829367800283, "conta_contestacao": 0.1138080565593905, "recarga_realizar": 0.0072750923104920135, "negociacao_religacao": 0.0140623401683138, "sem_correspondencia": 0.10307666510558845}, "confidence": 0.26068567853362484, "input_tokens": 58, "latency_ms": 416.34285800000725} +{"id": "g0125-vas_cancelamento-indireto_multiplo-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.03447703978569446, "conta_vencimento": 0.00805581439082017, "plano_nova_linha": 0.009721547375471264, "conta_contestacao": 0.07346298512085384, "vas_cancelamento": 0.3569769012980142, "negociacao_religacao": 0.008366083605282655, "vas_consulta": 0.23059052972254818, "vas_contratacao": 0.014680238931202188, "roaming_cobranca": 0.005193760190299768, "marketplace_compra": 0.020061153998933746, "cancelamento_linha": 0.08942087115698549, "sem_correspondencia": 0.14899307442389403}, "confidence": 0.3569769012980142, "input_tokens": 56, "latency_ms": 281.9585130000064} +{"id": "g0125-vas_cancelamento-indireto_multiplo-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.03398687674791926, "beneficios_consulta": 0.04298613478885513, "conta_vencimento": 0.010601649710771613, "plano_troca": 0.008197063362583233, "plano_nova_linha": 0.006132131279664355, "roaming_pacote": 0.002358672612139797, "conta_contestacao": 0.05614911615825276, "suporte_configuracao": 0.025533448227026245, "cancelamento_linha": 0.05483011755844732, "vas_consulta": 0.22125957318963685, "vas_cancelamento": 0.44638105042105547, "sem_correspondencia": 0.09158416594364799}, "confidence": 0.44638105042105547, "input_tokens": 80, "latency_ms": 303.86752800001204} +{"id": "g0126-vas_contratacao-curto_neutro-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 0.015841237315466404, "beneficios_consulta": 0.07510112551407187, "fidelidade_pontos": 0.03063218124403537, "vas_contratacao": 0.41794959355427364, "plano_nova_linha": 0.054678641929553344, "parceiros_ofertas": 0.050569367563201066, "vas_consulta": 0.1589352399705775, "sem_correspondencia": 0.19629261290882083}, "confidence": 0.41794959355427364, "input_tokens": 31, "latency_ms": 190.91300100001263} +{"id": "g0126-vas_contratacao-curto_neutro-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.25573618148799154, "vas_cancelamento": 0.009779774939093015, "vas_contratacao": 0.07338912306556086, "parceiros_ofertas": 0.05833602908542858, "plano_nova_linha": 0.11393908080051109, "cadastro_atualizacao": 0.07117153962672693, "beneficios_consulta": 0.13689056536064675, "sem_correspondencia": 0.28075770563404123}, "confidence": 0.28075770563404123, "input_tokens": 32, "latency_ms": 201.62611099999594} +{"id": "g0126-vas_contratacao-curto_neutro-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.07046894901414394, "cancelamento_linha": 0.00854949953446571, "fidelidade_pontos": 0.03499021094152056, "recarga_realizar": 0.006198964233252044, "vas_consulta": 0.1096613433944157, "recarga_nao_creditada": 0.0034054970269969636, "roaming_cobranca": 0.0035648293267719166, "conta_vencimento": 0.005819279842782855, "seguranca_fraude": 0.04707550000001851, "vas_cancelamento": 0.00873536731051597, "vas_contratacao": 0.4031545320365638, "internet_problema_conexao": 0.02408852673352121, "parceiros_ofertas": 0.06901994516306888, "conta_contestacao": 0.021002924583225297, "beneficios_consulta": 0.057622072764280635, "sem_correspondencia": 0.126642558094456}, "confidence": 0.4031545320365638, "input_tokens": 33, "latency_ms": 367.54172400003426} +{"id": "g0126-vas_contratacao-curto_neutro-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.06230764024890392, "vas_consulta": 0.2856405390612251, "parceiros_ofertas": 0.10338317984326932, "plano_troca": 0.019011790141816667, "beneficios_consulta": 0.09467348742931897, "cadastro_atualizacao": 0.036045383864371026, "vas_cancelamento": 0.008552756161123953, "sem_correspondencia": 0.39038522324997105}, "confidence": 0.39038522324997105, "input_tokens": 33, "latency_ms": 201.9033459999946} +{"id": "g0126-vas_contratacao-curto_neutro-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.16579811838652278, "parceiros_ofertas": 0.1265931803774174, "vas_consulta": 0.2784501158567081, "vas_cancelamento": 0.01805299978407101, "bonus_nao_recebido": 0.021058291882744513, "beneficios_consulta": 0.1186731018867473, "recarga_saldo": 0.01534468967404088, "sem_correspondencia": 0.256029502151748}, "confidence": 0.2784501158567081, "input_tokens": 32, "latency_ms": 203.37142699997912} +{"id": "g0126-vas_contratacao-curto_neutro-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5974832417826635, "portabilidade": 0.013115161626814623, "recarga_realizar": 0.0136693060316122, "parceiros_ofertas": 0.03720690832398719, "recarga_nao_creditada": 0.002506202653416679, "roaming_duvida": 0.0047704323253791765, "internet_problema_conexao": 0.008837179636776465, "beneficios_consulta": 0.03936967412264869, "conta_explicacao": 0.0368284486167416, "vas_contratacao": 0.044030101880712345, "cancelamento_linha": 0.001741701923616797, "vas_consulta": 0.11535339522085557, "troca_numero": 0.0016083856528277317, "vas_cancelamento": 0.0014291315449494304, "negociacao_divida": 0.00556077038916137, "sem_correspondencia": 0.07648995826783654}, "confidence": 0.5974832417826635, "input_tokens": 36, "latency_ms": 371.080921999976} +{"id": "g0126-vas_contratacao-curto_neutro-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.43302116596446444, "plano_troca": 0.024046621212766024, "conta_vencimento": 0.00688791379178598, "vas_consulta": 0.15666131297811114, "parceiros_ofertas": 0.05077998479843321, "vas_cancelamento": 0.0076778112139926896, "beneficios_consulta": 0.07944586671044031, "sem_correspondencia": 0.2414793233300062}, "confidence": 0.43302116596446444, "input_tokens": 30, "latency_ms": 192.73135499997807} +{"id": "g0126-vas_contratacao-curto_neutro-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"vas_consulta": 0.18032229118822468, "plano_consulta": 0.3346328767295806, "vas_cancelamento": 0.0050673862471624365, "atendimento_humano": 0.04118132630559485, "roaming_pacote": 0.003324474472623191, "beneficios_consulta": 0.07935815380273487, "parceiros_ofertas": 0.044204865072946874, "bonus_nao_recebido": 0.016452841617764558, "conta_explicacao": 0.024751657856353085, "troca_numero": 0.0018674149356232984, "internet_problema_conexao": 0.006342433919208076, "marketplace_pedido": 0.021023197300255085, "cadastro_atualizacao": 0.043564189641301466, "internet_consumo": 0.047762968102069966, "vas_contratacao": 0.029126517752694717, "sem_correspondencia": 0.1210174050558623}, "confidence": 0.3346328767295806, "input_tokens": 32, "latency_ms": 371.88677800003234} +{"id": "g0126-vas_contratacao-curto_neutro-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.13520500899231017, "vas_contratacao": 0.03793020735273996, "parceiros_ofertas": 0.08993915777948107, "sem_correspondencia": 0.7369256258754688}, "confidence": 0.7369256258754688, "input_tokens": 29, "latency_ms": 133.67886800000406} +{"id": "g0126-vas_contratacao-curto_neutro-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.17403931397082467, "parceiros_ofertas": 0.15457841293280086, "vas_contratacao": 0.07005260675988773, "sem_correspondencia": 0.6013296663364868}, "confidence": 0.6013296663364868, "input_tokens": 31, "latency_ms": 135.86679399998047} +{"id": "g0126-vas_contratacao-curto_neutro-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.054271592562950326, "plano_consulta": 0.13713181282891515, "recarga_realizar": 0.007615778845628007, "parceiros_ofertas": 0.0420543104063591, "marketplace_compra": 0.024162178561492692, "beneficios_consulta": 0.07745476864682717, "vas_consulta": 0.14969076367997255, "plano_nova_linha": 0.020017562507012858, "vas_cancelamento": 0.006284623776260873, "marketplace_pedido": 0.03393864700746712, "fidelidade_resgate": 0.013996904395797455, "reclamacao_atendimento": 0.04827208757948093, "portabilidade": 0.016854668391823615, "vas_contratacao": 0.1866217535774332, "conta_contestacao": 0.02252951062951887, "sem_correspondencia": 0.15910303660306008}, "confidence": 0.1866217535774332, "input_tokens": 32, "latency_ms": 404.5741080000198} +{"id": "g0126-vas_contratacao-curto_neutro-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.15016603917378304, "vas_contratacao": 0.13712405076992662, "beneficios_consulta": 0.15890710529408172, "sem_correspondencia": 0.5538028047622086}, "confidence": 0.5538028047622086, "input_tokens": 34, "latency_ms": 133.4553030000052} +{"id": "g0130-vas_contratacao-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"troca_numero": 0.0034035488974434114, "negociacao_religacao": 0.01201988390065704, "suporte_sem_sinal": 0.1774763760218949, "conta_explicacao": 0.03772260559578482, "parceiros_ofertas": 0.1311945427308949, "plano_consulta": 0.13304830694084538, "vas_cancelamento": 0.009105217462230237, "vas_consulta": 0.21551688301679134, "fidelidade_pontos": 0.020113048870120966, "beneficios_consulta": 0.056287699361761465, "marketplace_compra": 0.04018916148388832, "sem_correspondencia": 0.16392272571768726}, "confidence": 0.21551688301679134, "input_tokens": 37, "latency_ms": 270.6167119999918} +{"id": "g0130-vas_contratacao-emocional-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.018217294139419957, "vas_contratacao": 0.03391355759182434, "vas_consulta": 0.21864453670807069, "conta_explicacao": 0.025103562398464126, "beneficios_consulta": 0.13969201304877218, "suporte_sem_sinal": 0.19182281821388625, "parceiros_ofertas": 0.03827899074159998, "plano_consulta": 0.09621141419503791, "atendimento_humano": 0.044618626648236, "desconto_retencao": 0.0100853604758043, "bonus_nao_recebido": 0.020456908937536007, "sem_correspondencia": 0.16295491690134825}, "confidence": 0.21864453670807069, "input_tokens": 38, "latency_ms": 298.1085160000134} +{"id": "g0130-vas_contratacao-emocional-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"beneficios_consulta": 0.1567223964430509, "vas_consulta": 0.09879801217383262, "parceiros_ofertas": 0.07311835927006734, "negociacao_divida": 0.010361454384568924, "internet_pacote_adicional": 0.4528969090789502, "reclamacao_atendimento": 0.0394634827276649, "conta_debito_automatico_digital": 0.010369338029404962, "suporte_configuracao": 0.02041769203904392, "suporte_chip_esim": 0.002943299660556307, "vas_cancelamento": 0.005719744981672922, "bonus_nao_recebido": 0.015452335034074642, "sem_correspondencia": 0.1137369761771124}, "confidence": 0.4528969090789502, "input_tokens": 46, "latency_ms": 330.41236899998694} +{"id": "g0130-vas_contratacao-emocional-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"conta_contestacao": 0.0660707910852504, "vas_contratacao": 0.19817760139427565, "troca_numero": 0.0032496118765352956, "vas_cancelamento": 0.007504113879038425, "cadastro_atualizacao": 0.061178352177680376, "roaming_duvida": 0.010708764758934461, "beneficios_consulta": 0.08641778387371897, "conta_explicacao": 0.04421193757837123, "seguranca_fraude": 0.04452432926336732, "vas_consulta": 0.1563585184833559, "plano_nova_linha": 0.03392200350444131, "desconto_retencao": 0.03543197922586168, "parceiros_ofertas": 0.08125105927762095, "negociacao_divida": 0.013451996967231695, "cancelamento_linha": 0.005279325226584333, "sem_correspondencia": 0.152261831427732}, "confidence": 0.19817760139427565, "input_tokens": 46, "latency_ms": 428.54589199998827} +{"id": "g0130-vas_contratacao-emocional-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 0.01886739479907891, "beneficios_consulta": 0.08469304729979789, "conta_contestacao": 0.04107901232076556, "plano_troca": 0.012403077707273414, "parceiros_ofertas": 0.29386313162365774, "bonus_nao_recebido": 0.01127648478929315, "vas_contratacao": 0.141593433718738, "plano_nova_linha": 0.015582569964426515, "conta_segunda_via": 0.02006049904645519, "vas_consulta": 0.21472953590162744, "vas_cancelamento": 0.0054453906455704405, "sem_correspondencia": 0.14040642218331575}, "confidence": 0.29386313162365774, "input_tokens": 43, "latency_ms": 327.9010690000064} +{"id": "g0130-vas_contratacao-emocional-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.044813520862058226, "negociacao_divida": 0.012074527237923025, "fidelidade_resgate": 0.015928134199784037, "desconto_retencao": 0.02702621722317646, "vas_consulta": 0.23653970477035963, "beneficios_consulta": 0.12898994883134302, "seguranca_perda_roubo": 0.14169484268037374, "troca_numero": 0.0029802259294438513, "marketplace_pedido": 0.027121549263826775, "parceiros_ofertas": 0.06883056408925713, "conta_contestacao": 0.03877073869122323, "conta_debito_automatico_digital": 0.03541208776445154, "vas_cancelamento": 0.008196904261014926, "internet_problema_conexao": 0.06633595326238162, "portabilidade": 0.00899421882424289, "sem_correspondencia": 0.13629086210913993}, "confidence": 0.23653970477035963, "input_tokens": 41, "latency_ms": 432.39297100001295} +{"id": "g0130-vas_contratacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"recarga_nao_creditada": 0.019213295263503936, "seguranca_fraude": 0.05219770027810341, "reclamacao_atendimento": 0.09422375582080994, "roaming_duvida": 0.025764887165667844, "suporte_sem_sinal": 0.17226955880209702, "fidelidade_resgate": 0.021620777239239188, "cadastro_atualizacao": 0.03294440098336957, "parceiros_ofertas": 0.12100202256494558, "vas_cancelamento": 0.006120810493276997, "conta_vencimento": 0.005563009253749473, "portabilidade": 0.014474720254845256, "suporte_configuracao": 0.048194961398016746, "negociacao_divida": 0.011258934075898577, "recarga_saldo": 0.005551424066188725, "vas_consulta": 0.20745190193131047, "sem_correspondencia": 0.16214784040897728}, "confidence": 0.20745190193131047, "input_tokens": 42, "latency_ms": 434.6724510000399} +{"id": "g0130-vas_contratacao-emocional-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.5624772813150836, "parceiros_ofertas": 0.06273524279015447, "beneficios_consulta": 0.12325325965165433, "sem_correspondencia": 0.25153421624310757}, "confidence": 0.5624772813150836, "input_tokens": 52, "latency_ms": 147.09796500000039} +{"id": "g0130-vas_contratacao-emocional-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_religacao": 0.017736261619674565, "fidelidade_resgate": 0.014750283135914656, "fidelidade_pontos": 0.026839312028497257, "parceiros_ofertas": 0.13206189803188625, "recarga_nao_creditada": 0.006327253268286685, "vas_cancelamento": 0.014722869656071268, "vas_contratacao": 0.20215107397005808, "marketplace_compra": 0.05387354242028251, "vas_consulta": 0.24656680100027714, "beneficios_consulta": 0.07150793038933201, "portabilidade": 0.011402940319184054, "sem_correspondencia": 0.20205983416053552}, "confidence": 0.24656680100027714, "input_tokens": 48, "latency_ms": 280.5502150000052} +{"id": "g0130-vas_contratacao-emocional-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.16985591107082965, "vas_contratacao": 0.2998535730042893, "parceiros_ofertas": 0.09508872139604023, "sem_correspondencia": 0.43520179452884084}, "confidence": 0.43520179452884084, "input_tokens": 43, "latency_ms": 136.51943200000005} +{"id": "g0130-vas_contratacao-emocional-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.05120097282525253, "conta_pagamento_confirmacao": 0.059024030006526784, "vas_consulta": 0.4128548051098434, "beneficios_consulta": 0.07205616414337739, "internet_consumo": 0.058182919093112684, "vas_cancelamento": 0.009763013207800195, "parceiros_ofertas": 0.10612137965405809, "sem_correspondencia": 0.23079671596002893}, "confidence": 0.4128548051098434, "input_tokens": 45, "latency_ms": 205.24663200001214} +{"id": "g0130-vas_contratacao-emocional-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.0664605880746333, "vas_contratacao": 0.18262426827288072, "vas_consulta": 0.2776050907016559, "vas_cancelamento": 0.023791328427066334, "marketplace_compra": 0.059728627051839636, "marketplace_pedido": 0.0584509716697182, "beneficios_consulta": 0.08286754910450501, "sem_correspondencia": 0.24847157669770087}, "confidence": 0.2776050907016559, "input_tokens": 43, "latency_ms": 203.45770400001584} +{"id": "g0132-vas_contratacao-indireto_multiplo-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8058601729163296, "parceiros_ofertas": 0.051531758699032246, "vas_contratacao": 0.022559419974166457, "sem_correspondencia": 0.12004864841047175}, "confidence": 0.8058601729163296, "input_tokens": 57, "latency_ms": 144.94853399997965} +{"id": "g0132-vas_contratacao-indireto_multiplo-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"suporte_chip_esim": 0.03385582332467309, "vas_consulta": 0.3027026479308647, "roaming_duvida": 0.011125330337802447, "plano_consulta": 0.1452938079768117, "bonus_nao_recebido": 0.04187460042767452, "parceiros_ofertas": 0.044585382530239255, "vas_cancelamento": 0.02039457009859484, "beneficios_consulta": 0.13367604267014738, "conta_debito_automatico_digital": 0.026081449489652905, "vas_contratacao": 0.03259192540687017, "cancelamento_linha": 0.018917300582268485, "sem_correspondencia": 0.18890111922440048}, "confidence": 0.3027026479308647, "input_tokens": 50, "latency_ms": 376.3597230000073} +{"id": "g0132-vas_contratacao-indireto_multiplo-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.09688861785414818, "seguranca_fraude": 0.059959278236581585, "roaming_pacote": 0.007880306898098429, "conta_contestacao": 0.05570780180785938, "cancelamento_linha": 0.008601307041772633, "seguranca_perda_roubo": 0.026224287544298674, "bonus_nao_recebido": 0.009412185402920851, "vas_contratacao": 0.09644073364672208, "vas_consulta": 0.4127902140526779, "beneficios_consulta": 0.08883414525058482, "vas_cancelamento": 0.006259901524874121, "sem_correspondencia": 0.13100122073946135}, "confidence": 0.4127902140526779, "input_tokens": 41, "latency_ms": 327.36675699999296} +{"id": "g0132-vas_contratacao-indireto_multiplo-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.09596267873132201, "vas_contratacao": 0.5040691978319913, "beneficios_consulta": 0.1569644177638497, "sem_correspondencia": 0.2430037056728369}, "confidence": 0.5040691978319913, "input_tokens": 50, "latency_ms": 142.93685100000175} +{"id": "g0132-vas_contratacao-indireto_multiplo-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.059096010833516455, "seguranca_fraude": 0.06505900463877794, "suporte_chip_esim": 0.011820914868876537, "vas_cancelamento": 0.015586879658271678, "vas_consulta": 0.20774408671879557, "vas_contratacao": 0.2631984289333605, "cadastro_atualizacao": 0.05997005704862859, "reclamacao_atendimento": 0.036333768680060295, "marketplace_compra": 0.03499164347557097, "marketplace_pedido": 0.02909958850910021, "beneficios_consulta": 0.098780279449851, "sem_correspondencia": 0.11831933718519028}, "confidence": 0.2631984289333605, "input_tokens": 58, "latency_ms": 328.8649259999943} +{"id": "g0132-vas_contratacao-indireto_multiplo-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.02196832970382096, "conta_debito_automatico_digital": 0.038161937804888794, "roaming_pacote": 0.005887683116758371, "negociacao_divida": 0.009976659142010095, "recarga_saldo": 0.008697640300641157, "vas_consulta": 0.25039077236524715, "conta_segunda_via": 0.020330123953621177, "parceiros_ofertas": 0.08802423032787467, "troca_numero": 0.0029535475695884137, "vas_cancelamento": 0.002959982077367295, "beneficios_consulta": 0.06088148162356337, "plano_nova_linha": 0.10433752269506842, "plano_troca": 0.018360473531921172, "vas_contratacao": 0.07183626417906107, "conta_pagamento_confirmacao": 0.05243516803723817, "sem_correspondencia": 0.2427981835713297}, "confidence": 0.25039077236524715, "input_tokens": 42, "latency_ms": 408.9146629999618} +{"id": "g0132-vas_contratacao-indireto_multiplo-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.016201525267280303, "vas_cancelamento": 0.0036465058017604406, "plano_nova_linha": 0.01134351911455919, "conta_vencimento": 0.008669271777732693, "fidelidade_pontos": 0.10421904950539507, "marketplace_pedido": 0.05041922258300055, "vas_contratacao": 0.02616857559135547, "internet_problema_conexao": 0.007028100137124757, "vas_consulta": 0.4028659464126073, "internet_consumo": 0.034225336024044595, "fidelidade_resgate": 0.016537874302729474, "conta_explicacao": 0.03244782480198334, "plano_troca": 0.008473659563599481, "cancelamento_linha": 0.0030448655531071385, "plano_consulta": 0.09374280970170076, "sem_correspondencia": 0.18096591386201943}, "confidence": 0.4028659464126073, "input_tokens": 54, "latency_ms": 416.3828029999763} +{"id": "g0132-vas_contratacao-indireto_multiplo-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.03901992531108135, "vas_consulta": 0.49448714015468304, "vas_cancelamento": 0.009481517094702949, "suporte_chip_esim": 0.013904015726848603, "troca_numero": 0.007588891840943289, "parceiros_ofertas": 0.1301256498162057, "beneficios_consulta": 0.08666912751259258, "sem_correspondencia": 0.2187237325429425}, "confidence": 0.49448714015468304, "input_tokens": 42, "latency_ms": 203.63906599999382} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"vas_cancelamento": 0.005591814101996121, "marketplace_compra": 0.012859424016105146, "parceiros_ofertas": 0.014491763384309285, "roaming_duvida": 0.005062354409073467, "vas_consulta": 0.09134494776995236, "recarga_realizar": 0.7840025651306655, "beneficios_consulta": 0.029455888004165636, "sem_correspondencia": 0.05719124318373253}, "confidence": 0.7840025651306655, "input_tokens": 49, "latency_ms": 206.51170899998306} +{"id": "g0132-vas_contratacao-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.008633673840967394, "parceiros_ofertas": 0.03913574165687807, "recarga_nao_creditada": 0.005379024252047903, "conta_vencimento": 0.005062893333657397, "portabilidade": 0.0053861386249634885, "negociacao_religacao": 0.0049456635740602155, "atendimento_humano": 0.07758306459020146, "beneficios_consulta": 0.16597058828084674, "seguranca_perda_roubo": 0.03092489104497136, "plano_troca": 0.006641275498601941, "vas_consulta": 0.2967733644069473, "conta_contestacao": 0.03097150932624673, "suporte_sem_sinal": 0.2070223770609282, "cancelamento_linha": 0.004326023020398984, "suporte_chip_esim": 0.00723774521302331, "sem_correspondencia": 0.10400602627525951}, "confidence": 0.2967733644069473, "input_tokens": 49, "latency_ms": 412.8568319999886} +{"id": "g0132-vas_contratacao-indireto_multiplo-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.23344918585444682, "beneficios_consulta": 0.13120406585028999, "parceiros_ofertas": 0.14308744362461268, "reclamacao_atendimento": 0.05283477789238105, "seguranca_fraude": 0.08696877025041569, "vas_cancelamento": 0.014498590181146213, "vas_consulta": 0.16488319282204525, "sem_correspondencia": 0.1730739735246623}, "confidence": 0.23344918585444682, "input_tokens": 40, "latency_ms": 212.37624200000482} +{"id": "g0133-vas_consulta-curto_neutro-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.04455332527645608, "suporte_chip_esim": 0.01803768489812408, "fidelidade_resgate": 0.01867901220585416, "vas_cancelamento": 0.006189392458809866, "suporte_sem_sinal": 0.17268234807456712, "conta_contestacao": 0.04824303135113671, "troca_numero": 0.07296142976155097, "roaming_pacote": 0.004060581516081047, "vas_consulta": 0.2770494630331073, "negociacao_religacao": 0.006013937816938888, "plano_troca": 0.008211421222022036, "plano_nova_linha": 0.011686776901469832, "conta_vencimento": 0.005808521132895683, "parceiros_ofertas": 0.07574704519516388, "plano_consulta": 0.06821903122589991, "sem_correspondencia": 0.16185699792992245}, "confidence": 0.2770494630331073, "input_tokens": 37, "latency_ms": 397.04914900005406} +{"id": "g0133-vas_consulta-curto_neutro-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.089249358453898, "marketplace_pedido": 0.05585276390095616, "troca_numero": 0.009168861523524901, "vas_contratacao": 0.05540923455897436, "vas_cancelamento": 0.00610942725478577, "suporte_chip_esim": 0.034769714218640696, "vas_consulta": 0.312839123685668, "seguranca_fraude": 0.05692499931688653, "reclamacao_atendimento": 0.05881054756931099, "fidelidade_resgate": 0.03883582764098066, "plano_consulta": 0.04486442028645092, "sem_correspondencia": 0.23716572158992297}, "confidence": 0.312839123685668, "input_tokens": 35, "latency_ms": 280.62431499995455} +{"id": "g0133-vas_consulta-curto_neutro-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.29272874317381553, "vas_cancelamento": 0.024521707757660514, "plano_consulta": 0.07798075443563597, "sem_correspondencia": 0.604768794632888}, "confidence": 0.604768794632888, "input_tokens": 34, "latency_ms": 137.0467589999862} +{"id": "g0133-vas_consulta-curto_neutro-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.3389546160207761, "plano_consulta": 0.06976885725426835, "vas_cancelamento": 0.024985581123422557, "sem_correspondencia": 0.566290945601533}, "confidence": 0.566290945601533, "input_tokens": 32, "latency_ms": 137.19598199998018} +{"id": "g0133-vas_consulta-curto_neutro-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.036003282815095676, "vas_consulta": 0.2633775076502, "plano_consulta": 0.2321845653584389, "sem_correspondencia": 0.46843464417626546}, "confidence": 0.46843464417626546, "input_tokens": 36, "latency_ms": 138.5259840000117} +{"id": "g0133-vas_consulta-curto_neutro-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06617720437455402, "vas_consulta": 0.40670499281344, "vas_cancelamento": 0.014671815586596384, "sem_correspondencia": 0.5124459872254096}, "confidence": 0.5124459872254096, "input_tokens": 36, "latency_ms": 135.50866499997483} +{"id": "g0133-vas_consulta-curto_neutro-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"reclamacao_atendimento": 0.07400111222734522, "vas_cancelamento": 0.010287219816575877, "fidelidade_pontos": 0.13252711499733608, "internet_problema_conexao": 0.03216920469961304, "marketplace_pedido": 0.061578356675843604, "bonus_nao_recebido": 0.025101349143471813, "negociacao_divida": 0.008512445856309827, "recarga_realizar": 0.008813613229826668, "roaming_pacote": 0.007680946613415721, "negociacao_religacao": 0.007369159834078641, "roaming_duvida": 0.009241971329313262, "vas_contratacao": 0.026212741092322606, "plano_consulta": 0.10554713172980368, "vas_consulta": 0.2222846035544723, "cadastro_atualizacao": 0.10247721680521413, "sem_correspondencia": 0.16619581239505754}, "confidence": 0.2222846035544723, "input_tokens": 35, "latency_ms": 446.4881300000343} +{"id": "g0133-vas_consulta-curto_neutro-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.016739164155747183, "vas_consulta": 0.18439955189040166, "suporte_sem_sinal": 0.10248911753024495, "vas_cancelamento": 0.009066345499444264, "conta_contestacao": 0.0592429435909491, "seguranca_fraude": 0.0346185652074628, "vas_contratacao": 0.14139929927380074, "plano_consulta": 0.11459378569308448, "recarga_nao_creditada": 0.01331437427481692, "roaming_duvida": 0.011305201277977647, "beneficios_consulta": 0.13962786406789598, "sem_correspondencia": 0.17320378753817428}, "confidence": 0.18439955189040166, "input_tokens": 34, "latency_ms": 323.3144179999954} +{"id": "g0133-vas_consulta-curto_neutro-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.026405432356722002, "vas_consulta": 0.37185643925972384, "internet_problema_conexao": 0.03425954173801055, "plano_consulta": 0.07601839063258349, "vas_cancelamento": 0.016213779755617948, "vas_contratacao": 0.07320523775277837, "conta_vencimento": 0.014562719971749485, "sem_correspondencia": 0.3874784585328143}, "confidence": 0.3874784585328143, "input_tokens": 33, "latency_ms": 203.084434999937} +{"id": "g0133-vas_consulta-curto_neutro-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05400445111079324, "vas_consulta": 0.31265648034749627, "plano_consulta": 0.0773152531193475, "sem_correspondencia": 0.556023815422363}, "confidence": 0.556023815422363, "input_tokens": 34, "latency_ms": 138.24356699990403} +{"id": "g0133-vas_consulta-curto_neutro-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.26355504118259626, "plano_consulta": 0.12279890071660189, "beneficios_consulta": 0.11788239685369181, "suporte_sem_sinal": 0.13971827462315675, "negociacao_divida": 0.011942364811940165, "negociacao_religacao": 0.009744917651690006, "conta_contestacao": 0.036459351615694365, "portabilidade": 0.011279249190899222, "vas_contratacao": 0.020974499411327084, "atendimento_humano": 0.06742673144335955, "vas_cancelamento": 0.005744569279316617, "sem_correspondencia": 0.19247370321972626}, "confidence": 0.26355504118259626, "input_tokens": 33, "latency_ms": 270.57839899998726} +{"id": "g0133-vas_consulta-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.2056552697269861, "vas_cancelamento": 0.013795880196272477, "vas_contratacao": 0.02965421529097746, "sem_correspondencia": 0.7508946347857639}, "confidence": 0.7508946347857639, "input_tokens": 34, "latency_ms": 146.87189799997213} +{"id": "g0136-vas_consulta-regionalismo-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.10581924920049035, "vas_cancelamento": 0.012479718077198523, "vas_consulta": 0.5997169874766662, "sem_correspondencia": 0.2819840452456449}, "confidence": 0.5997169874766662, "input_tokens": 39, "latency_ms": 142.94037700005902} +{"id": "g0136-vas_consulta-regionalismo-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06593129407230545, "vas_consulta": 0.3844589209813022, "vas_cancelamento": 0.01624408827595906, "sem_correspondencia": 0.5333656966704333}, "confidence": 0.5333656966704333, "input_tokens": 40, "latency_ms": 140.57604899994658} +{"id": "g0136-vas_consulta-regionalismo-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_realizar": 0.009682982916533446, "vas_cancelamento": 0.0073621336382090966, "vas_consulta": 0.319999239742775, "conta_segunda_via": 0.03768448809396366, "atendimento_humano": 0.08381776300903447, "plano_consulta": 0.08884598836410634, "conta_contestacao": 0.03306405908173919, "conta_pagamento_confirmacao": 0.033132503838671744, "plano_nova_linha": 0.04260561508093811, "vas_contratacao": 0.022072903256892797, "marketplace_compra": 0.05214001479765363, "sem_correspondencia": 0.26959230817948254}, "confidence": 0.319999239742775, "input_tokens": 37, "latency_ms": 294.77296499999284} +{"id": "g0136-vas_consulta-regionalismo-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.15703152697789047, "seguranca_perda_roubo": 0.08690203300922206, "conta_debito_automatico_digital": 0.02831183291814979, "suporte_configuracao": 0.031493247713878084, "parceiros_ofertas": 0.039470767191699986, "vas_consulta": 0.28823358880842737, "vas_cancelamento": 0.004070140571119778, "vas_contratacao": 0.012533908239649028, "plano_consulta": 0.0492394659155597, "roaming_cobranca": 0.005995305009944875, "seguranca_fraude": 0.05875864096075885, "sem_correspondencia": 0.23795954268370004}, "confidence": 0.28823358880842737, "input_tokens": 47, "latency_ms": 309.2674020000459} +{"id": "g0136-vas_consulta-regionalismo-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.05051981971459673, "plano_consulta": 0.26867752954506396, "conta_pagamento_confirmacao": 0.06011136178728936, "conta_debito_automatico_digital": 0.01350054036010359, "conta_vencimento": 0.007729103233093591, "conta_explicacao": 0.079820371235018, "conta_segunda_via": 0.2423219354552923, "sem_correspondencia": 0.27731933866954245}, "confidence": 0.27731933866954245, "input_tokens": 39, "latency_ms": 219.29618499996195} +{"id": "g0136-vas_consulta-regionalismo-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.11464914158697424, "cadastro_atualizacao": 0.08189448874423677, "vas_cancelamento": 0.005090750853443302, "plano_consulta": 0.07119431485895124, "internet_problema_conexao": 0.0070107925191769775, "vas_consulta": 0.40937102641611506, "marketplace_pedido": 0.038917959497568336, "atendimento_humano": 0.03914849164161675, "vas_contratacao": 0.022446055404252523, "marketplace_compra": 0.03479987078420565, "desconto_retencao": 0.014444427847241037, "sem_correspondencia": 0.1610326798462181}, "confidence": 0.40937102641611506, "input_tokens": 40, "latency_ms": 307.98578200005977} +{"id": "g0136-vas_consulta-regionalismo-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.016903329798051432, "vas_cancelamento": 0.005237463910481557, "plano_nova_linha": 0.020545864669101917, "vas_consulta": 0.4854054496195675, "vas_contratacao": 0.01915296930030891, "plano_consulta": 0.08876320057328047, "portabilidade": 0.00886091505047786, "internet_pacote_adicional": 0.15951502471710577, "cancelamento_linha": 0.006690081271250558, "conta_vencimento": 0.005879298838593987, "fidelidade_resgate": 0.009755939336083264, "sem_correspondencia": 0.1732904629156968}, "confidence": 0.4854054496195675, "input_tokens": 46, "latency_ms": 273.38170000007267} +{"id": "g0136-vas_consulta-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.28960458752188417, "vas_cancelamento": 0.02529782655791822, "marketplace_compra": 0.07656309311565777, "vas_contratacao": 0.01590558980950474, "plano_nova_linha": 0.019187495867139897, "suporte_chip_esim": 0.022461025610022632, "cancelamento_linha": 0.02442349352477435, "roaming_duvida": 0.019244232035109412, "fidelidade_pontos": 0.07388216575542998, "suporte_configuracao": 0.03736074798147532, "plano_consulta": 0.14876944457767013, "sem_correspondencia": 0.24730029764341335}, "confidence": 0.28960458752188417, "input_tokens": 44, "latency_ms": 295.43847700006154} +{"id": "g0136-vas_consulta-regionalismo-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.07941045730427589, "vas_cancelamento": 0.018968068345905368, "vas_consulta": 0.45401818236735736, "sem_correspondencia": 0.4476032919824614}, "confidence": 0.45401818236735736, "input_tokens": 35, "latency_ms": 135.59105199999522} +{"id": "g0136-vas_consulta-regionalismo-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 79, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.010417330660834999, "conta_explicacao": 0.14600191520893113, "conta_pagamento_confirmacao": 0.06413550459884278, "conta_debito_automatico_digital": 0.037320251256666104, "plano_consulta": 0.03819269186357324, "conta_contestacao": 0.061438077863519264, "conta_segunda_via": 0.06117730010078959, "sem_correspondencia": 0.5813169284468429}, "confidence": 0.5813169284468429, "input_tokens": 43, "latency_ms": 214.18520999998236} +{"id": "g0136-vas_consulta-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.09275565868698696, "vas_cancelamento": 0.027126196266595345, "plano_consulta": 0.16777470395388633, "sem_correspondencia": 0.7123434410925313}, "confidence": 0.7123434410925313, "input_tokens": 42, "latency_ms": 140.87518399992405} +{"id": "g0136-vas_consulta-regionalismo-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_explicacao": 0.09762660419663101, "roaming_pacote": 0.002360782587412269, "vas_contratacao": 0.015010559008812159, "vas_cancelamento": 0.0013426610974959685, "vas_consulta": 0.3269368710036721, "plano_consulta": 0.05726689103598875, "internet_pacote_adicional": 0.41739377403712935, "sem_correspondencia": 0.08206185703285845}, "confidence": 0.41739377403712935, "input_tokens": 44, "latency_ms": 209.43593100003} +{"id": "g0138-vas_consulta-longo_contexto-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.024897076746011007, "plano_consulta": 0.07668782942044354, "vas_consulta": 0.7562889625792718, "sem_correspondencia": 0.14212613125427362}, "confidence": 0.7562889625792718, "input_tokens": 77, "latency_ms": 158.4019959999523} +{"id": "g0138-vas_consulta-longo_contexto-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.0776674684353756, "suporte_configuracao": 0.022885460742233327, "conta_explicacao": 0.04504504493387366, "seguranca_perda_roubo": 0.0038361147143121874, "conta_vencimento": 0.0052563669931029715, "marketplace_compra": 0.024436626941782304, "conta_pagamento_confirmacao": 0.015741251639951683, "vas_consulta": 0.43747932360535424, "conta_segunda_via": 0.011670178904948121, "plano_consulta": 0.2330101911629648, "vas_cancelamento": 0.002537395376678535, "sem_correspondencia": 0.12043457654942254}, "confidence": 0.43747932360535424, "input_tokens": 66, "latency_ms": 311.3749040001039} +{"id": "g0138-vas_consulta-longo_contexto-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0732690568140807, "cadastro_atualizacao": 0.050015401455003064, "conta_segunda_via": 0.02608396496198469, "conta_contestacao": 0.04945528174457689, "internet_problema_conexao": 0.009650700076238177, "troca_numero": 0.0025957185425416894, "internet_pacote_adicional": 0.08417706370186727, "conta_pagamento_confirmacao": 0.06598917695906197, "fidelidade_pontos": 0.018921299495674775, "bonus_nao_recebido": 0.030631119186898356, "vas_contratacao": 0.011259378107739549, "vas_consulta": 0.40107441229966817, "beneficios_consulta": 0.04649145960900192, "fidelidade_resgate": 0.008416089594305983, "vas_cancelamento": 0.0035244144921759636, "sem_correspondencia": 0.11844546295918086}, "confidence": 0.40107441229966817, "input_tokens": 67, "latency_ms": 471.0362760000635} +{"id": "g0138-vas_consulta-longo_contexto-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"beneficios_consulta": 0.11954562379035655, "conta_contestacao": 0.07294465154771615, "vas_contratacao": 0.017582342814617753, "vas_cancelamento": 0.002432524310482225, "suporte_chip_esim": 0.005896107863943007, "atendimento_humano": 0.02823719209377153, "vas_consulta": 0.21691775483792425, "plano_troca": 0.005872855068985167, "plano_consulta": 0.07183865017873119, "marketplace_pedido": 0.033889146309149104, "internet_pacote_adicional": 0.3144206212152207, "sem_correspondencia": 0.11042252996910239}, "confidence": 0.3144206212152207, "input_tokens": 63, "latency_ms": 339.2525489999798} +{"id": "g0138-vas_consulta-longo_contexto-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.03354872603091725, "plano_consulta": 0.1198030041033442, "vas_consulta": 0.6038791323674666, "sem_correspondencia": 0.24276913749827198}, "confidence": 0.6038791323674666, "input_tokens": 69, "latency_ms": 168.3977860000141} +{"id": "g0138-vas_consulta-longo_contexto-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 166, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.026779589426342693, "vas_consulta": 0.6632442885103369, "plano_consulta": 0.08696350212310901, "sem_correspondencia": 0.22301261994021143}, "confidence": 0.6632442885103369, "input_tokens": 70, "latency_ms": 156.4559170000166} +{"id": "g0138-vas_consulta-longo_contexto-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao", "vas_consulta"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.23108111703705272, "cancelamento_linha": 0.006006967919544458, "conta_pagamento_confirmacao": 0.06609999071420215, "beneficios_consulta": 0.08248497895153573, "conta_debito_automatico_digital": 0.015702725566280665, "marketplace_compra": 0.03259285010534173, "conta_vencimento": 0.007670498550840956, "conta_contestacao": 0.06654651888912011, "portabilidade": 0.01134379991869843, "conta_explicacao": 0.1754109179287569, "plano_consulta": 0.07714265960003532, "sem_correspondencia": 0.22791697481859083}, "confidence": 0.23108111703705272, "input_tokens": 74, "latency_ms": 307.3594850000063} +{"id": "g0138-vas_consulta-longo_contexto-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 141, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"fidelidade_resgate": 0.019056497004173834, "plano_consulta": 0.19710992134399535, "roaming_pacote": 0.005857695783118585, "roaming_duvida": 0.008897695626172106, "portabilidade": 0.010646240708876062, "vas_cancelamento": 0.0022899110170576625, "vas_contratacao": 0.01937967152316826, "internet_pacote_adicional": 0.11836306665342881, "conta_explicacao": 0.013994389112613616, "internet_problema_conexao": 0.003915127804184108, "vas_consulta": 0.5160151086755869, "sem_correspondencia": 0.08447467474762468}, "confidence": 0.5160151086755869, "input_tokens": 64, "latency_ms": 295.07446599996} +{"id": "g0138-vas_consulta-longo_contexto-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 145, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_vencimento": 0.008413202105798195, "vas_contratacao": 0.021872023059412774, "portabilidade": 0.011654031430406409, "vas_cancelamento": 0.004419499530216215, "conta_contestacao": 0.11560427365190087, "plano_troca": 0.007088872118604727, "vas_consulta": 0.407207458073625, "suporte_chip_esim": 0.014142718126598602, "recarga_nao_creditada": 0.004632739802917262, "plano_consulta": 0.06372434628086814, "marketplace_compra": 0.1046396565493951, "conta_segunda_via": 0.031927764326535824, "bonus_nao_recebido": 0.004384343500106567, "cancelamento_linha": 0.0042793098717574685, "troca_numero": 0.00541492503486129, "sem_correspondencia": 0.1905948365369956}, "confidence": 0.407207458073625, "input_tokens": 64, "latency_ms": 429.5599829999901} +{"id": "g0138-vas_consulta-longo_contexto-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.006084441146848297, "conta_contestacao": 0.019880430234084614, "internet_consumo": 0.08971320690074404, "recarga_nao_creditada": 0.006181209294084892, "plano_nova_linha": 0.08179604806789889, "conta_debito_automatico_digital": 0.009018632252544357, "vas_contratacao": 0.019897620587311565, "suporte_configuracao": 0.020706604682395453, "plano_troca": 0.006711513716609432, "vas_consulta": 0.41543897772569854, "recarga_realizar": 0.004833214306807912, "fidelidade_resgate": 0.011413942851216451, "seguranca_perda_roubo": 0.04559466918932167, "plano_consulta": 0.10007122825374158, "marketplace_compra": 0.02738682176746219, "sem_correspondencia": 0.13527143902323013}, "confidence": 0.41543897772569854, "input_tokens": 65, "latency_ms": 445.15737899996566} +{"id": "g0138-vas_consulta-longo_contexto-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 162, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.4824710217256342, "plano_consulta": 0.047121413315393476, "marketplace_compra": 0.05594853715569826, "vas_cancelamento": 0.24251614646529487, "fidelidade_resgate": 0.02333166835828685, "reclamacao_atendimento": 0.024962736433163674, "vas_contratacao": 0.033451941051251856, "sem_correspondencia": 0.09019653549527676}, "confidence": 0.4824710217256342, "input_tokens": 73, "latency_ms": 232.01304099995923} +{"id": "g0138-vas_consulta-longo_contexto-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 144, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.5123999705307186, "plano_consulta": 0.05570003379937255, "atendimento_humano": 0.13204637145242398, "vas_cancelamento": 0.013276980233794115, "vas_contratacao": 0.027394274198647078, "troca_numero": 0.004934857590245348, "recarga_nao_creditada": 0.01063501460359429, "sem_correspondencia": 0.243612497591204}, "confidence": 0.5123999705307186, "input_tokens": 66, "latency_ms": 219.87693400001262} +{"id": "g0141-beneficios_consulta-informal_abreviado-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.5404790104234108, "vas_contratacao": 0.03186618199794943, "beneficios_consulta": 0.18431104925622474, "sem_correspondencia": 0.24334375832241503}, "confidence": 0.5404790104234108, "input_tokens": 51, "latency_ms": 149.27728500003923} +{"id": "g0141-beneficios_consulta-informal_abreviado-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.13351457167105693, "vas_contratacao": 0.048646889184123084, "beneficios_consulta": 0.4203102526547916, "sem_correspondencia": 0.3975282864900284}, "confidence": 0.4203102526547916, "input_tokens": 48, "latency_ms": 144.88140599996768} +{"id": "g0141-beneficios_consulta-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.02873910785300408, "bonus_nao_recebido": 0.05949024872711929, "plano_nova_linha": 0.03183837243869446, "internet_pacote_adicional": 0.3205547937766317, "desconto_retencao": 0.014321352395195568, "plano_consulta": 0.23699861831124486, "fidelidade_pontos": 0.03489275658938873, "vas_contratacao": 0.014976892662170043, "fidelidade_resgate": 0.01234870966248785, "conta_debito_automatico_digital": 0.020255187582937595, "parceiros_ofertas": 0.05547520906331542, "sem_correspondencia": 0.17010875093781042}, "confidence": 0.3205547937766317, "input_tokens": 52, "latency_ms": 297.55773199997293} +{"id": "g0141-beneficios_consulta-informal_abreviado-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.043301255009974914, "plano_consulta": 0.25158638867837274, "fidelidade_resgate": 0.01384503104947276, "desconto_retencao": 0.00911839890342959, "bonus_nao_recebido": 0.02375193135798489, "vas_contratacao": 0.01228205302491389, "beneficios_consulta": 0.462244565617698, "sem_correspondencia": 0.1838703763581532}, "confidence": 0.462244565617698, "input_tokens": 46, "latency_ms": 208.00376700003653} +{"id": "g0141-beneficios_consulta-informal_abreviado-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.00590305226067451, "bonus_nao_recebido": 0.014190306926289836, "fidelidade_pontos": 0.023672473060067808, "vas_contratacao": 0.010813917284887828, "plano_consulta": 0.0483008443747582, "beneficios_consulta": 0.7813624844495508, "fidelidade_resgate": 0.007738731315020133, "sem_correspondencia": 0.1080181903287509}, "confidence": 0.7813624844495508, "input_tokens": 51, "latency_ms": 216.83010200001718} +{"id": "g0141-beneficios_consulta-informal_abreviado-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.34958024680491445, "fidelidade_resgate": 0.013949124879774486, "cancelamento_linha": 0.0025166041616511404, "marketplace_pedido": 0.029694441412724135, "recarga_saldo": 0.004541202688322638, "fidelidade_pontos": 0.02505301630288239, "conta_vencimento": 0.006037122889055614, "vas_contratacao": 0.02843957358407397, "plano_consulta": 0.38445501571318336, "desconto_retencao": 0.0038689039364087382, "bonus_nao_recebido": 0.002204837859724228, "sem_correspondencia": 0.14965990976728488}, "confidence": 0.38445501571318336, "input_tokens": 47, "latency_ms": 276.36236800003644} +{"id": "g0141-beneficios_consulta-informal_abreviado-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"portabilidade": 0.005501237853593295, "internet_consumo": 0.050408066204108294, "suporte_chip_esim": 0.004966983291783846, "vas_contratacao": 0.012490567978770134, "internet_pacote_adicional": 0.1065743356498449, "conta_explicacao": 0.013049528198785656, "beneficios_consulta": 0.50779613971555, "desconto_retencao": 0.00654470511157563, "fidelidade_resgate": 0.00715303566981232, "vas_consulta": 0.10113673832381827, "marketplace_compra": 0.016939834668431433, "fidelidade_pontos": 0.015607921458520696, "plano_consulta": 0.04441406327574437, "conta_debito_automatico_digital": 0.0025075691270568107, "bonus_nao_recebido": 0.00310563371713195, "sem_correspondencia": 0.10180363975547235}, "confidence": 0.50779613971555, "input_tokens": 46, "latency_ms": 423.31406799996785} +{"id": "g0141-beneficios_consulta-informal_abreviado-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.11760489423563901, "beneficios_consulta": 0.17839303280426128, "vas_contratacao": 0.057792547013749425, "sem_correspondencia": 0.6462095259463503}, "confidence": 0.6462095259463503, "input_tokens": 49, "latency_ms": 142.78461199990033} +{"id": "g0141-beneficios_consulta-informal_abreviado-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.33041843279572675, "vas_contratacao": 0.0363216022205114, "plano_consulta": 0.1111452190407333, "sem_correspondencia": 0.5221147459430285}, "confidence": 0.5221147459430285, "input_tokens": 48, "latency_ms": 144.47393299997202} +{"id": "g0141-beneficios_consulta-informal_abreviado-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8329781953274706, "plano_consulta": 0.0802566025609255, "vas_contratacao": 0.006024028651455823, "sem_correspondencia": 0.08074117346014803}, "confidence": 0.8329781953274706, "input_tokens": 49, "latency_ms": 141.42486600007942} +{"id": "g0141-beneficios_consulta-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.07576155333773386, "vas_contratacao": 0.04599819957641305, "desconto_retencao": 0.011815579326003026, "sem_correspondencia": 0.86642466775985}, "confidence": 0.86642466775985, "input_tokens": 49, "latency_ms": 141.15164800000457} +{"id": "g0141-beneficios_consulta-informal_abreviado-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.4322466541187108, "recarga_saldo": 0.01207793780303157, "conta_segunda_via": 0.02145357797015706, "suporte_sem_sinal": 0.07944320121922642, "bonus_nao_recebido": 0.011477721825648346, "vas_contratacao": 0.01465735115082216, "fidelidade_resgate": 0.015127687676249871, "roaming_duvida": 0.007204704433853797, "desconto_retencao": 0.004540351207846807, "negociacao_religacao": 0.0050818757023893685, "vas_consulta": 0.086878344194111, "portabilidade": 0.009139746404127867, "plano_consulta": 0.17159374014299103, "troca_numero": 0.002627923845102274, "fidelidade_pontos": 0.036497250105843475, "sem_correspondencia": 0.0899519321998881}, "confidence": 0.4322466541187108, "input_tokens": 43, "latency_ms": 431.36698800003614} +{"id": "g0142-beneficios_consulta-erros_digitacao-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.46267328872797275, "vas_contratacao": 0.024300132580477477, "plano_consulta": 0.24797744205535238, "sem_correspondencia": 0.2650491366361974}, "confidence": 0.46267328872797275, "input_tokens": 38, "latency_ms": 140.04468100006306} +{"id": "g0142-beneficios_consulta-erros_digitacao-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.36358679966677726, "desconto_retencao": 0.02194576069914696, "vas_contratacao": 0.027753076413531735, "fidelidade_resgate": 0.020203801981963143, "beneficios_consulta": 0.22300378147498587, "bonus_nao_recebido": 0.015760080301758635, "fidelidade_pontos": 0.029554745944040048, "sem_correspondencia": 0.2981919535177963}, "confidence": 0.36358679966677726, "input_tokens": 39, "latency_ms": 200.991939000005} +{"id": "g0142-beneficios_consulta-erros_digitacao-02-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.1118689452829735, "fidelidade_resgate": 0.008991368848438291, "beneficios_consulta": 0.5530754802130086, "marketplace_pedido": 0.013577109835334849, "internet_pacote_adicional": 0.14312432391446814, "fidelidade_pontos": 0.01965225817236621, "desconto_retencao": 0.00464482688369785, "vas_contratacao": 0.0398021443371422, "roaming_cobranca": 0.0010754914019177814, "bonus_nao_recebido": 0.0048165306320502085, "plano_troca": 0.03503712934651209, "sem_correspondencia": 0.06433439113209025}, "confidence": 0.5530754802130086, "input_tokens": 42, "latency_ms": 283.00546700006635} +{"id": "g0142-beneficios_consulta-erros_digitacao-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.23922143119058698, "plano_consulta": 0.08885169492945295, "vas_contratacao": 0.01750252526711127, "sem_correspondencia": 0.6544243486128488}, "confidence": 0.6544243486128488, "input_tokens": 38, "latency_ms": 137.43721000003006} +{"id": "g0142-beneficios_consulta-erros_digitacao-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.1244856361223107, "vas_contratacao": 0.033136807875883696, "beneficios_consulta": 0.12092876614524076, "sem_correspondencia": 0.7214487898565648}, "confidence": 0.7214487898565648, "input_tokens": 34, "latency_ms": 134.17638099997475} +{"id": "g0142-beneficios_consulta-erros_digitacao-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.027165164016768887, "plano_consulta": 0.15952733575065192, "beneficios_consulta": 0.606821850865159, "sem_correspondencia": 0.20648564936742017}, "confidence": 0.606821850865159, "input_tokens": 35, "latency_ms": 132.66723100002764} +{"id": "g0142-beneficios_consulta-erros_digitacao-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"vas_cancelamento": 0.01058152978298959, "roaming_duvida": 0.011188050873921477, "parceiros_ofertas": 0.05507241717768737, "reclamacao_atendimento": 0.02087048827638877, "marketplace_compra": 0.03417064949830705, "recarga_realizar": 0.006420792696384385, "suporte_sem_sinal": 0.07467538834695239, "vas_consulta": 0.24342479656706942, "internet_problema_conexao": 0.008022477688561382, "plano_consulta": 0.3728732526357705, "vas_contratacao": 0.02239501132321187, "sem_correspondencia": 0.14030514513275583}, "confidence": 0.3728732526357705, "input_tokens": 37, "latency_ms": 279.6421340000279} +{"id": "g0142-beneficios_consulta-erros_digitacao-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.027685215696692467, "bonus_nao_recebido": 0.07887014746665955, "fidelidade_pontos": 0.09994742274284363, "vas_contratacao": 0.011889920569956303, "roaming_cobranca": 0.004073875956237316, "plano_consulta": 0.302165150642395, "fidelidade_resgate": 0.01830909587442875, "seguranca_perda_roubo": 0.05125649645924568, "conta_explicacao": 0.0264432355761528, "desconto_retencao": 0.014256775379180908, "beneficios_consulta": 0.14830602705478668, "sem_correspondencia": 0.2167966365814209}, "confidence": 0.302165150642395, "input_tokens": 36, "latency_ms": 282.25245999999515} +{"id": "g0142-beneficios_consulta-erros_digitacao-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.013799351126401602, "seguranca_perda_roubo": 0.007711960701866748, "desconto_retencao": 0.010126745634823324, "vas_contratacao": 0.00730020481837602, "recarga_nao_creditada": 0.0015582904924121136, "negociacao_religacao": 0.00557373527544215, "beneficios_consulta": 0.7754758831141202, "bonus_nao_recebido": 0.007749760758008086, "fidelidade_resgate": 0.006243275667453613, "troca_numero": 0.0011450995572057884, "cancelamento_linha": 0.0016410711019624125, "fidelidade_pontos": 0.01605722543025373, "vas_consulta": 0.05105391671811444, "plano_consulta": 0.03818882744865203, "conta_vencimento": 0.0024136864379465666, "sem_correspondencia": 0.0539609657169612}, "confidence": 0.7754758831141202, "input_tokens": 34, "latency_ms": 378.2101000000466} +{"id": "g0142-beneficios_consulta-erros_digitacao-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_cancelamento": 0.0027889080145304212, "recarga_realizar": 0.0025204104942328034, "atendimento_humano": 0.05025322662313143, "vas_contratacao": 0.004862784232216134, "beneficios_consulta": 0.7425040449204472, "plano_consulta": 0.06849989703297002, "cancelamento_linha": 0.00277693050701502, "desconto_retencao": 0.004501219175828646, "roaming_cobranca": 0.001974759508282513, "fidelidade_resgate": 0.007261226852162293, "bonus_nao_recebido": 0.006675621892548912, "suporte_sem_sinal": 0.03549547332498272, "portabilidade": 0.004086972457884101, "roaming_duvida": 0.004321256910041387, "fidelidade_pontos": 0.025621581487153856, "sem_correspondencia": 0.03585568656657258}, "confidence": 0.7425040449204472, "input_tokens": 38, "latency_ms": 398.9782849999983} +{"id": "g0142-beneficios_consulta-erros_digitacao-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_configuracao": 0.01918356401551733, "bonus_nao_recebido": 0.00894429771379078, "marketplace_pedido": 0.025085956523515963, "vas_contratacao": 0.008499756981048226, "fidelidade_resgate": 0.009413946901946534, "roaming_cobranca": 0.0023998924316889726, "desconto_retencao": 0.0064058747810301535, "plano_consulta": 0.5649731485593376, "fidelidade_pontos": 0.03803347987195864, "suporte_chip_esim": 0.012267848822542232, "conta_debito_automatico_digital": 0.009219274416111582, "conta_contestacao": 0.012043638511340623, "cancelamento_linha": 0.0023979080162078274, "beneficios_consulta": 0.1251720875361287, "reclamacao_atendimento": 0.02647330671850874, "sem_correspondencia": 0.12948601819932606}, "confidence": 0.5649731485593376, "input_tokens": 34, "latency_ms": 416.67929499999445} +{"id": "g0142-beneficios_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.01602331910740759, "fidelidade_resgate": 0.0200118714556405, "troca_numero": 0.003068039747903825, "fidelidade_pontos": 0.0655004376116602, "negociacao_divida": 0.012140401077891754, "vas_contratacao": 0.011669476944607723, "plano_consulta": 0.5087197393635235, "atendimento_humano": 0.07798838401728618, "bonus_nao_recebido": 0.023299391311109387, "desconto_retencao": 0.023608839962289786, "roaming_pacote": 0.0043458486221246255, "sem_correspondencia": 0.23362425077855484}, "confidence": 0.5087197393635235, "input_tokens": 37, "latency_ms": 269.40016699995795} +{"id": "g0145-beneficios_consulta-longo_contexto-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 219, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.023464888683928382, "beneficios_consulta": 0.5576798998963818, "plano_consulta": 0.22249864373354084, "sem_correspondencia": 0.196356567686149}, "confidence": 0.5576798998963818, "input_tokens": 90, "latency_ms": 165.56690299989896} +{"id": "g0145-beneficios_consulta-longo_contexto-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 199, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.12811897355002283, "beneficios_consulta": 0.6815115628549089, "bonus_nao_recebido": 0.013204719520793756, "vas_contratacao": 0.01581831234430717, "fidelidade_pontos": 0.011962154562658252, "desconto_retencao": 0.003749409125318602, "fidelidade_resgate": 0.008082193107956551, "sem_correspondencia": 0.137552674934034}, "confidence": 0.6815115628549089, "input_tokens": 77, "latency_ms": 226.98830100000578} +{"id": "g0145-beneficios_consulta-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.045413166030795316, "fidelidade_resgate": 0.025658426662953048, "desconto_retencao": 0.018977176291995627, "plano_consulta": 0.36583116446157266, "vas_contratacao": 0.1074503207162936, "bonus_nao_recebido": 0.061260327354481475, "roaming_cobranca": 0.007309403229638543, "sem_correspondencia": 0.3681000152522697}, "confidence": 0.3681000152522697, "input_tokens": 83, "latency_ms": 224.55158399998254} +{"id": "g0145-beneficios_consulta-longo_contexto-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 181, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.021194147380321514, "beneficios_consulta": 0.6951632046081038, "plano_consulta": 0.16604060274818286, "sem_correspondencia": 0.11760204526339192}, "confidence": 0.6951632046081038, "input_tokens": 73, "latency_ms": 161.46693400003187} +{"id": "g0145-beneficios_consulta-longo_contexto-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 224, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"cadastro_atualizacao": 0.04321707121298134, "vas_contratacao": 0.00889975797001274, "negociacao_religacao": 0.002992359952468377, "marketplace_pedido": 0.0121452157581132, "beneficios_consulta": 0.43154016208581697, "desconto_retencao": 0.002167269674263762, "conta_explicacao": 0.015818479335994978, "conta_segunda_via": 0.004889631314308321, "internet_pacote_adicional": 0.03307262212631197, "internet_problema_conexao": 0.01414327228104758, "conta_debito_automatico_digital": 0.001636869629408755, "bonus_nao_recebido": 0.0013348011098744065, "fidelidade_pontos": 0.01719296793980426, "plano_consulta": 0.335517920290018, "fidelidade_resgate": 0.004551265547612827, "sem_correspondencia": 0.07088033377196253}, "confidence": 0.43154016208581697, "input_tokens": 88, "latency_ms": 556.5237459999253} +{"id": "g0145-beneficios_consulta-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.13589630919772155, "vas_contratacao": 0.037839907870889394, "desconto_retencao": 0.01757341982742086, "sem_correspondencia": 0.8086903631039681}, "confidence": 0.8086903631039681, "input_tokens": 72, "latency_ms": 154.08809100006238} +{"id": "g0145-beneficios_consulta-longo_contexto-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 185, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.3633619591108086, "fidelidade_pontos": 0.03379695998991653, "desconto_retencao": 0.01005853921697434, "beneficios_consulta": 0.31459928341680554, "vas_contratacao": 0.03335323696817013, "bonus_nao_recebido": 0.008398407483584657, "fidelidade_resgate": 0.014822960727175647, "sem_correspondencia": 0.22160865308656452}, "confidence": 0.3633619591108086, "input_tokens": 70, "latency_ms": 222.28152100001353} +{"id": "g0145-beneficios_consulta-longo_contexto-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.10003321729390065, "plano_consulta": 0.37504915008010137, "desconto_retencao": 0.024187865066551767, "sem_correspondencia": 0.5007297675594462}, "confidence": 0.5007297675594462, "input_tokens": 76, "latency_ms": 163.15555200003473} +{"id": "g0145-beneficios_consulta-longo_contexto-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 188, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.1997679773713797, "beneficios_consulta": 0.4060799189025162, "vas_contratacao": 0.018397150595480857, "sem_correspondencia": 0.37575495313062324}, "confidence": 0.4060799189025162, "input_tokens": 72, "latency_ms": 151.35820999989846} +{"id": "g0145-beneficios_consulta-longo_contexto-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 186, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.02058622604921645, "bonus_nao_recebido": 0.005606709490315809, "beneficios_consulta": 0.6207755181999041, "vas_contratacao": 0.012295411848156385, "atendimento_humano": 0.02532262530741113, "conta_vencimento": 0.0029955995143575616, "marketplace_compra": 0.016288358649893094, "plano_consulta": 0.19402562000498613, "fidelidade_pontos": 0.014210596621085252, "desconto_retencao": 0.0031458949538352645, "fidelidade_resgate": 0.006548984414459737, "sem_correspondencia": 0.07819845494637913}, "confidence": 0.6207755181999041, "input_tokens": 77, "latency_ms": 298.31775100001323} +{"id": "g0145-beneficios_consulta-longo_contexto-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.02593647376755566, "plano_consulta": 0.09260116069087726, "fidelidade_pontos": 0.013571801869446693, "parceiros_ofertas": 0.13103894254749174, "internet_problema_conexao": 0.04391683797941024, "fidelidade_resgate": 0.008034721559094711, "beneficios_consulta": 0.47914875213454, "internet_pacote_adicional": 0.03539585895781902, "bonus_nao_recebido": 0.007342635298318197, "vas_contratacao": 0.0066225451004017655, "conta_debito_automatico_digital": 0.002675304991085213, "desconto_retencao": 0.003801267410008325, "atendimento_humano": 0.06420854168120384, "seguranca_fraude": 0.008859611618612144, "recarga_nao_creditada": 0.002221039388799995, "sem_correspondencia": 0.0746245050053352}, "confidence": 0.47914875213454, "input_tokens": 72, "latency_ms": 451.6896760000009} +{"id": "g0145-beneficios_consulta-longo_contexto-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["vas_contratacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 197, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.028648153801207357, "beneficios_consulta": 0.5968712746164583, "plano_consulta": 0.24860938634304364, "sem_correspondencia": 0.12587118523929075}, "confidence": 0.5968712746164583, "input_tokens": 75, "latency_ms": 157.365733000006} +{"id": "g0149-desconto_retencao-erros_digitacao-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.010604520913997448, "fidelidade_resgate": 0.023060948767575244, "vas_contratacao": 0.02060315132037709, "plano_troca": 0.03827860081591548, "suporte_configuracao": 0.020351643942010087, "internet_problema_conexao": 0.02017882586805252, "conta_segunda_via": 0.05387785110089482, "fidelidade_pontos": 0.06082222784983183, "bonus_nao_recebido": 0.022424110411811745, "negociacao_religacao": 0.008083740917098771, "beneficios_consulta": 0.08231230556878197, "vas_consulta": 0.12706732335746632, "desconto_retencao": 0.3514590446827313, "conta_contestacao": 0.04166171936489625, "cancelamento_linha": 0.015423682946871124, "sem_correspondencia": 0.10379030217168798}, "confidence": 0.3514590446827313, "input_tokens": 46, "latency_ms": 409.46338199989896} +{"id": "g0149-desconto_retencao-erros_digitacao-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.24122565438177201, "plano_troca": 0.08912235847035335, "desconto_retencao": 0.37883861354665993, "fidelidade_resgate": 0.04926189600396867, "cancelamento_linha": 0.013045877728543119, "negociacao_divida": 0.02019167956714569, "fidelidade_pontos": 0.07305740105771538, "sem_correspondencia": 0.1352565192438418}, "confidence": 0.37883861354665993, "input_tokens": 45, "latency_ms": 199.1071390000343} +{"id": "g0149-desconto_retencao-erros_digitacao-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.21843919259700548, "negociacao_divida": 0.02194151478792315, "plano_troca": 0.04655903599485306, "desconto_retencao": 0.3798357564016979, "cancelamento_linha": 0.009635799609291366, "beneficios_consulta": 0.09857478038675516, "fidelidade_resgate": 0.0410973953134259, "sem_correspondencia": 0.183916524909048}, "confidence": 0.3798357564016979, "input_tokens": 53, "latency_ms": 200.48251399998662} +{"id": "g0149-desconto_retencao-erros_digitacao-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.03130937507641502, "plano_troca": 0.046824330694571016, "desconto_retencao": 0.24302461339643358, "sem_correspondencia": 0.6788416808325803}, "confidence": 0.6788416808325803, "input_tokens": 49, "latency_ms": 137.16863100000865} +{"id": "g0149-desconto_retencao-erros_digitacao-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.02632965169564529, "marketplace_pedido": 0.08421443473354905, "desconto_retencao": 0.25745296694066067, "plano_troca": 0.02334224452272076, "recarga_realizar": 0.00902379870527814, "seguranca_fraude": 0.03163101923156453, "internet_problema_conexao": 0.06532278711712461, "conta_pagamento_confirmacao": 0.0516819473962649, "fidelidade_pontos": 0.0943311088243313, "bonus_nao_recebido": 0.016883622996464936, "suporte_configuracao": 0.03215132680662157, "cancelamento_linha": 0.004601776638455679, "conta_vencimento": 0.009707355021840143, "beneficios_consulta": 0.11167216394566883, "fidelidade_resgate": 0.04023439843404068, "sem_correspondencia": 0.1414193969897689}, "confidence": 0.25745296694066067, "input_tokens": 46, "latency_ms": 408.91727599989736} +{"id": "g0149-desconto_retencao-erros_digitacao-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"negociacao_divida": 0.16351319948475415, "desconto_retencao": 0.09940425366733936, "fidelidade_resgate": 0.0542736392028431, "parceiros_ofertas": 0.12516367511224363, "cancelamento_linha": 0.004236570119427243, "internet_consumo": 0.04583542076678037, "recarga_nao_creditada": 0.0032665524829482576, "beneficios_consulta": 0.20993554719219082, "fidelidade_pontos": 0.0747336526268802, "bonus_nao_recebido": 0.012957834717096692, "plano_troca": 0.03852180787398643, "sem_correspondencia": 0.16815784675350973}, "confidence": 0.20993554719219082, "input_tokens": 40, "latency_ms": 277.28094999997666} +{"id": "g0149-desconto_retencao-erros_digitacao-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.6024041288048798, "plano_troca": 0.030757265738346907, "cancelamento_linha": 0.02812560886378603, "sem_correspondencia": 0.33871299659298726}, "confidence": 0.6024041288048798, "input_tokens": 43, "latency_ms": 134.49614600006043} +{"id": "g0149-desconto_retencao-erros_digitacao-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 90, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.5851115388199544, "plano_troca": 0.04589537749790252, "cancelamento_linha": 0.02887811414933567, "sem_correspondencia": 0.34011496953280745}, "confidence": 0.5851115388199544, "input_tokens": 51, "latency_ms": 137.57253699998273} +{"id": "g0149-desconto_retencao-erros_digitacao-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.1125010052695421, "desconto_retencao": 0.4619923623505669, "cancelamento_linha": 0.026374785913164053, "sem_correspondencia": 0.39913184646672695}, "confidence": 0.4619923623505669, "input_tokens": 52, "latency_ms": 139.79706099996747} +{"id": "g0149-desconto_retencao-erros_digitacao-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.24957898261672362, "desconto_retencao": 0.08477462322863202, "fidelidade_resgate": 0.040353135594538715, "cancelamento_linha": 0.01003201897996551, "vas_consulta": 0.11733301774662627, "plano_troca": 0.029884511686294576, "fidelidade_pontos": 0.11683980424166893, "conta_debito_automatico_digital": 0.010492012210666405, "negociacao_divida": 0.018868689231950685, "suporte_configuracao": 0.037596834445188375, "bonus_nao_recebido": 0.017701775643123648, "sem_correspondencia": 0.26654459437462125}, "confidence": 0.26654459437462125, "input_tokens": 46, "latency_ms": 306.58668099999886} +{"id": "g0149-desconto_retencao-erros_digitacao-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.08513565948236622, "beneficios_consulta": 0.19207516146224174, "roaming_pacote": 0.003928744970566713, "cancelamento_linha": 0.008213219798894845, "portabilidade": 0.009593049725411161, "fidelidade_pontos": 0.12836771598012278, "plano_troca": 0.08107456378593829, "marketplace_compra": 0.059787370659658154, "negociacao_divida": 0.014557681118388104, "cadastro_atualizacao": 0.0337470755887065, "desconto_retencao": 0.0816469397785827, "conta_explicacao": 0.026000961590624563, "fidelidade_resgate": 0.031867573371343716, "conta_segunda_via": 0.03358246990023439, "conta_debito_automatico_digital": 0.00706924313970282, "sem_correspondencia": 0.20335256964721732}, "confidence": 0.20335256964721732, "input_tokens": 39, "latency_ms": 463.4360259999539} +{"id": "g0149-desconto_retencao-erros_digitacao-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.02483796034426489, "fidelidade_pontos": 0.1599129042001802, "beneficios_consulta": 0.15922767428098333, "desconto_retencao": 0.46486450713630134, "plano_troca": 0.03112867386860299, "fidelidade_resgate": 0.03302212536591316, "cancelamento_linha": 0.0075564982899659705, "sem_correspondencia": 0.11944965651378811}, "confidence": 0.46486450713630134, "input_tokens": 47, "latency_ms": 230.39302199993017} +{"id": "g0151-desconto_retencao-emocional-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.03776892362555777, "conta_explicacao": 0.051347808245285606, "bonus_nao_recebido": 0.035094027293241285, "negociacao_divida": 0.01682000460149731, "fidelidade_pontos": 0.06056491054047156, "beneficios_consulta": 0.17371784555068812, "conta_debito_automatico_digital": 0.01859642981077614, "cancelamento_linha": 0.08388608144330982, "plano_troca": 0.015581212369287674, "desconto_retencao": 0.3956039043982491, "cadastro_atualizacao": 0.012781849428588744, "sem_correspondencia": 0.09823700269304687}, "confidence": 0.3956039043982491, "input_tokens": 60, "latency_ms": 342.4649969999791} +{"id": "g0151-desconto_retencao-emocional-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.04766977104871786, "bonus_nao_recebido": 0.04137969301884247, "plano_troca": 0.04996837942229525, "beneficios_consulta": 0.16775449755004157, "cancelamento_linha": 0.004941758129349912, "negociacao_divida": 0.01680144818291725, "desconto_retencao": 0.15367312403762382, "roaming_pacote": 0.003898009808101018, "marketplace_compra": 0.05583392337875277, "fidelidade_pontos": 0.11000872170301301, "conta_pagamento_confirmacao": 0.0338104658115766, "sem_correspondencia": 0.31426020790876846}, "confidence": 0.31426020790876846, "input_tokens": 51, "latency_ms": 317.3416109999607} +{"id": "g0151-desconto_retencao-emocional-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.026406164013749386, "parceiros_ofertas": 0.1742490424818584, "beneficios_consulta": 0.18069719232509304, "desconto_retencao": 0.3116209287324595, "bonus_nao_recebido": 0.02241628673415607, "fidelidade_resgate": 0.030213751658584267, "roaming_duvida": 0.00933313858881103, "fidelidade_pontos": 0.031683136574406814, "plano_troca": 0.06810975246034871, "conta_contestacao": 0.02449300201731832, "cancelamento_linha": 0.012377525059686208, "sem_correspondencia": 0.10840007935352823}, "confidence": 0.3116209287324595, "input_tokens": 52, "latency_ms": 292.1326629999612} +{"id": "g0151-desconto_retencao-emocional-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_troca": 0.0499176841675696, "bonus_nao_recebido": 0.13824883425256318, "fidelidade_pontos": 0.09114007118949832, "cancelamento_linha": 0.007763039967115967, "desconto_retencao": 0.027884472810767422, "beneficios_consulta": 0.2523798107258, "reclamacao_atendimento": 0.06388852148988566, "negociacao_divida": 0.01099832567848092, "recarga_realizar": 0.005232461384322061, "internet_pacote_adicional": 0.1484895383121804, "fidelidade_resgate": 0.033323426575479716, "sem_correspondencia": 0.17073381344633673}, "confidence": 0.2523798107258, "input_tokens": 42, "latency_ms": 285.7349489999024} +{"id": "g0151-desconto_retencao-emocional-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.2482629380102288, "plano_troca": 0.03461005277613711, "beneficios_consulta": 0.1458784827812043, "cancelamento_linha": 0.009508719881804371, "negociacao_divida": 0.016305404416529688, "fidelidade_resgate": 0.030506308683183974, "desconto_retencao": 0.4025858634994785, "sem_correspondencia": 0.11234222995143325}, "confidence": 0.4025858634994785, "input_tokens": 57, "latency_ms": 213.70457700004408} +{"id": "g0151-desconto_retencao-emocional-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"vas_cancelamento": 0.041673401565002544, "beneficios_consulta": 0.1541359947707576, "bonus_nao_recebido": 0.061865474357148766, "desconto_retencao": 0.33667569034156536, "fidelidade_resgate": 0.023605223047618588, "conta_vencimento": 0.010770094181238666, "negociacao_divida": 0.012612512026413471, "marketplace_pedido": 0.04170819205281714, "fidelidade_pontos": 0.09646893768837088, "cancelamento_linha": 0.04207775949511794, "plano_troca": 0.02709829568509913, "sem_correspondencia": 0.1513084247888499}, "confidence": 0.33667569034156536, "input_tokens": 51, "latency_ms": 279.13685499993335} +{"id": "g0151-desconto_retencao-emocional-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.024189072619628504, "cancelamento_linha": 0.0239510340113806, "roaming_cobranca": 0.005742939866004628, "plano_troca": 0.023590532068001123, "fidelidade_pontos": 0.1164582861588358, "desconto_retencao": 0.33626286432368974, "suporte_sem_sinal": 0.11535775340779801, "beneficios_consulta": 0.16720632333741503, "negociacao_religacao": 0.009362933570366237, "fidelidade_resgate": 0.01861256056949137, "bonus_nao_recebido": 0.013195452765766889, "sem_correspondencia": 0.14607024730162207}, "confidence": 0.33626286432368974, "input_tokens": 51, "latency_ms": 292.77593799997703} +{"id": "g0151-desconto_retencao-emocional-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.11353597141032085, "roaming_pacote": 0.0032559151762800347, "vas_cancelamento": 0.007913621621487172, "conta_pagamento_confirmacao": 0.06102867820706673, "suporte_configuracao": 0.04308080426968228, "fidelidade_pontos": 0.05398787994542519, "fidelidade_resgate": 0.017932091745937122, "desconto_retencao": 0.2881639137062615, "beneficios_consulta": 0.1912356952791188, "troca_numero": 0.0018581471042299843, "roaming_cobranca": 0.005503689555647832, "negociacao_divida": 0.0076886732393015925, "plano_troca": 0.008587811582650118, "cancelamento_linha": 0.011093194893705811, "seguranca_fraude": 0.028112160297684523, "sem_correspondencia": 0.1570217519652005}, "confidence": 0.2881639137062615, "input_tokens": 43, "latency_ms": 408.2433730000048} +{"id": "g0151-desconto_retencao-emocional-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.03588674404626495, "plano_troca": 0.03911507333670194, "desconto_retencao": 0.7018580206707578, "sem_correspondencia": 0.22314016194627534}, "confidence": 0.7018580206707578, "input_tokens": 48, "latency_ms": 140.95008099991446} +{"id": "g0151-desconto_retencao-emocional-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.6128880715064227, "plano_troca": 0.027001951595684724, "cancelamento_linha": 0.024781680535564846, "sem_correspondencia": 0.33532829636232775}, "confidence": 0.6128880715064227, "input_tokens": 52, "latency_ms": 134.58249500001784} +{"id": "g0151-desconto_retencao-emocional-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.6130693634813382, "plano_troca": 0.033569962223972634, "cancelamento_linha": 0.028687464447342326, "sem_correspondencia": 0.3246732098473468}, "confidence": 0.6130693634813382, "input_tokens": 44, "latency_ms": 136.3746509999828} +{"id": "g0151-desconto_retencao-emocional-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.032339950907712016, "plano_troca": 0.026648662561199094, "fidelidade_pontos": 0.08255825637688755, "cancelamento_linha": 0.07781020972225085, "beneficios_consulta": 0.10670976917181779, "negociacao_divida": 0.009072658164626149, "desconto_retencao": 0.5678329178451647, "sem_correspondencia": 0.09702757525034189}, "confidence": 0.5678329178451647, "input_tokens": 46, "latency_ms": 203.85430400006044} +{"id": "g0152-desconto_retencao-longo_contexto-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 286, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.02434659585679505, "plano_troca": 0.04210035542119626, "desconto_retencao": 0.8570880969715128, "sem_correspondencia": 0.07646495175049595}, "confidence": 0.8570880969715128, "input_tokens": 106, "latency_ms": 165.66710600000079} +{"id": "g0152-desconto_retencao-longo_contexto-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 212, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"parceiros_ofertas": 0.07165108699528526, "roaming_cobranca": 0.002901340633715272, "negociacao_divida": 0.014040871676970499, "desconto_retencao": 0.31657296765570747, "bonus_nao_recebido": 0.0247611257163279, "fidelidade_pontos": 0.06769329383540545, "plano_nova_linha": 0.15884906227372259, "plano_troca": 0.09467170491106112, "fidelidade_resgate": 0.02058758050380654, "cancelamento_linha": 0.006911114399512852, "beneficios_consulta": 0.1166469840059076, "sem_correspondencia": 0.10471286739257742}, "confidence": 0.31657296765570747, "input_tokens": 84, "latency_ms": 294.93970900000477} +{"id": "g0152-desconto_retencao-longo_contexto-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.5946659543365838, "plano_troca": 0.0239664817629537, "cancelamento_linha": 0.021811097894796346, "sem_correspondencia": 0.35955646600566626}, "confidence": 0.5946659543365838, "input_tokens": 85, "latency_ms": 159.04207199992015} +{"id": "g0152-desconto_retencao-longo_contexto-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.023856738234147627, "desconto_retencao": 0.7520983687778489, "cancelamento_linha": 0.01597328896442421, "sem_correspondencia": 0.20807160402357933}, "confidence": 0.7520983687778489, "input_tokens": 90, "latency_ms": 157.62590799999998} +{"id": "g0152-desconto_retencao-longo_contexto-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.09298567280903146, "beneficios_consulta": 0.2765943572231478, "bonus_nao_recebido": 0.08150652534891012, "atendimento_humano": 0.038499342700776734, "troca_numero": 0.0025885108998208958, "negociacao_divida": 0.012726003128367197, "cancelamento_linha": 0.015739151279787433, "fidelidade_resgate": 0.029931018043404818, "internet_consumo": 0.06857551296398877, "plano_troca": 0.21833324238540996, "internet_problema_conexao": 0.005526191883063626, "sem_correspondencia": 0.1569944713342912}, "confidence": 0.2765943572231478, "input_tokens": 68, "latency_ms": 307.3952199999894} +{"id": "g0152-desconto_retencao-longo_contexto-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 135, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.04057482772035106, "negociacao_divida": 0.010456703940537814, "beneficios_consulta": 0.09895762984043414, "desconto_retencao": 0.13143219797186173, "fidelidade_pontos": 0.05190710801041351, "plano_troca": 0.040602350163512525, "cancelamento_linha": 0.5137365764585033, "sem_correspondencia": 0.11233260589438587}, "confidence": 0.5137365764585033, "input_tokens": 61, "latency_ms": 234.10569700001815} +{"id": "g0152-desconto_retencao-longo_contexto-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.5878800240598225, "plano_troca": 0.23151930651506827, "cancelamento_linha": 0.012596320201216472, "sem_correspondencia": 0.16800434922389268}, "confidence": 0.5878800240598225, "input_tokens": 58, "latency_ms": 158.63391999994292} +{"id": "g0152-desconto_retencao-longo_contexto-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 161, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.15929960960630998, "plano_troca": 0.06322771805443644, "beneficios_consulta": 0.12217360945659056, "cancelamento_linha": 0.009746066125733362, "desconto_retencao": 0.5035261905716732, "fidelidade_resgate": 0.02167642286123663, "negociacao_divida": 0.013846880908252668, "sem_correspondencia": 0.10650350241576713}, "confidence": 0.5035261905716732, "input_tokens": 72, "latency_ms": 234.79065499998342} +{"id": "g0152-desconto_retencao-longo_contexto-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.09310337918457273, "negociacao_divida": 0.013450766938646821, "fidelidade_pontos": 0.04349578180070181, "beneficios_consulta": 0.1207107978327401, "desconto_retencao": 0.6126986753432055, "fidelidade_resgate": 0.016458524421711498, "cancelamento_linha": 0.012910512300041527, "sem_correspondencia": 0.08717156217837997}, "confidence": 0.6126986753432055, "input_tokens": 53, "latency_ms": 206.96867699996346} +{"id": "g0152-desconto_retencao-longo_contexto-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 138, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.026941962941616222, "desconto_retencao": 0.475942201553914, "negociacao_divida": 0.020353153651254677, "beneficios_consulta": 0.15962104737193952, "plano_troca": 0.05985327154179322, "fidelidade_resgate": 0.039912757127177075, "fidelidade_pontos": 0.032944899543298774, "sem_correspondencia": 0.1844307062690065}, "confidence": 0.475942201553914, "input_tokens": 63, "latency_ms": 212.48999800002366} +{"id": "g0152-desconto_retencao-longo_contexto-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.09427764414727706, "cancelamento_linha": 0.027836280043360737, "desconto_retencao": 0.7484585168816343, "sem_correspondencia": 0.12942755892772786}, "confidence": 0.7484585168816343, "input_tokens": 74, "latency_ms": 150.02654999989318} +{"id": "g0152-desconto_retencao-longo_contexto-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 130, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.07472664445303505, "desconto_retencao": 0.3956267016589622, "cancelamento_linha": 0.032141076467498586, "sem_correspondencia": 0.49750557742050416}, "confidence": 0.49750557742050416, "input_tokens": 64, "latency_ms": 143.72326500006238} +{"id": "g0155-fidelidade_pontos-informal_abreviado-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.06289237526060357, "desconto_retencao": 0.002995552627170143, "conta_vencimento": 0.0022615456658430983, "bonus_nao_recebido": 0.0015030634316632837, "recarga_saldo": 0.01228914834191512, "negociacao_religacao": 0.005685196532516065, "parceiros_ofertas": 0.05474474096889257, "fidelidade_pontos": 0.670689202632152, "fidelidade_resgate": 0.013123202627454237, "portabilidade": 0.003982651379077434, "seguranca_perda_roubo": 0.004232011127396113, "plano_troca": 0.07017580928737194, "negociacao_divida": 0.009301957361369198, "suporte_configuracao": 0.009148652357519542, "marketplace_pedido": 0.013968990645716165, "sem_correspondencia": 0.06300589975333946}, "confidence": 0.670689202632152, "input_tokens": 68, "latency_ms": 417.25228400002834} +{"id": "g0155-fidelidade_pontos-informal_abreviado-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.42745617424636023, "fidelidade_resgate": 0.022915078802518432, "desconto_retencao": 0.011828466533822636, "bonus_nao_recebido": 0.03132007081452329, "beneficios_consulta": 0.18719114720129915, "recarga_saldo": 0.012182897150620525, "conta_vencimento": 0.01967071063947287, "sem_correspondencia": 0.28743545461138287}, "confidence": 0.42745617424636023, "input_tokens": 52, "latency_ms": 204.28727600005914} +{"id": "g0155-fidelidade_pontos-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.10315113937356521, "recarga_saldo": 0.049218921145082015, "beneficios_consulta": 0.16776526661745433, "sem_correspondencia": 0.6798646728638984}, "confidence": 0.6798646728638984, "input_tokens": 59, "latency_ms": 143.95947299999534} +{"id": "g0155-fidelidade_pontos-informal_abreviado-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.017141173904423476, "bonus_nao_recebido": 0.018185292643538443, "reclamacao_atendimento": 0.02518376058058935, "troca_numero": 0.00238682018333335, "plano_troca": 0.005921789230583649, "desconto_retencao": 0.0030953922585273404, "recarga_saldo": 0.051762452337643754, "beneficios_consulta": 0.062747096233728, "internet_consumo": 0.009964441519819513, "cancelamento_linha": 0.0010729234975670454, "fidelidade_pontos": 0.7089904886092941, "sem_correspondencia": 0.0935483690009519}, "confidence": 0.7089904886092941, "input_tokens": 57, "latency_ms": 280.3492020000249} +{"id": "g0155-fidelidade_pontos-informal_abreviado-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.00326347275146334, "bonus_nao_recebido": 0.008029685206158363, "roaming_duvida": 0.007956157290262035, "fidelidade_pontos": 0.7900701018037255, "fidelidade_resgate": 0.010792424701295333, "desconto_retencao": 0.002450476122079862, "beneficios_consulta": 0.07647017992157154, "sem_correspondencia": 0.10096750220344398}, "confidence": 0.7900701018037255, "input_tokens": 56, "latency_ms": 213.2924700000558} +{"id": "g0155-fidelidade_pontos-informal_abreviado-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_configuracao": 0.022235521461671702, "bonus_nao_recebido": 0.00858676969765104, "conta_explicacao": 0.02301534949784761, "vas_cancelamento": 0.0028352897333941097, "beneficios_consulta": 0.07482847374500298, "fidelidade_pontos": 0.6757757485931135, "roaming_pacote": 0.002457088260527008, "suporte_chip_esim": 0.004140569253851584, "desconto_retencao": 0.010461928047659372, "seguranca_perda_roubo": 0.006586448581826713, "cadastro_atualizacao": 0.029006942343482636, "roaming_cobranca": 0.0030206883462756445, "fidelidade_resgate": 0.020613798329290185, "conta_segunda_via": 0.012830926699122712, "recarga_saldo": 0.008855612715546917, "sem_correspondencia": 0.0947488446937363}, "confidence": 0.6757757485931135, "input_tokens": 57, "latency_ms": 448.66054800002075} +{"id": "g0155-fidelidade_pontos-informal_abreviado-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"cancelamento_linha": 0.001553176152420162, "troca_numero": 0.001284963854424072, "bonus_nao_recebido": 0.005497221134020901, "conta_vencimento": 0.002720704416215139, "fidelidade_pontos": 0.6988623435132256, "suporte_sem_sinal": 0.046882787821558726, "recarga_saldo": 0.008475918678023239, "seguranca_perda_roubo": 0.0058370663436762855, "reclamacao_atendimento": 0.03274299341573818, "beneficios_consulta": 0.10674281865677503, "desconto_retencao": 0.005325719937363078, "vas_cancelamento": 0.0018747007328658671, "negociacao_divida": 0.0026025097976559225, "negociacao_religacao": 0.002459193217254891, "fidelidade_resgate": 0.012335523548627794, "sem_correspondencia": 0.0648023587801551}, "confidence": 0.6988623435132256, "input_tokens": 63, "latency_ms": 409.14963099999113} +{"id": "g0155-fidelidade_pontos-informal_abreviado-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.002515607230871307, "fidelidade_resgate": 0.010766349519803256, "roaming_pacote": 0.002523668758917636, "desconto_retencao": 0.003129299668131752, "beneficios_consulta": 0.08819853339882676, "fidelidade_pontos": 0.7581013887099414, "bonus_nao_recebido": 0.003199405672040423, "sem_correspondencia": 0.13156574704146745}, "confidence": 0.7581013887099414, "input_tokens": 59, "latency_ms": 206.41740200005643} +{"id": "g0155-fidelidade_pontos-informal_abreviado-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.03570658387606235, "recarga_saldo": 0.05779708252210091, "fidelidade_resgate": 0.019265230996267157, "recarga_realizar": 0.008810807134351973, "desconto_retencao": 0.008516287542160625, "fidelidade_pontos": 0.566243894330612, "beneficios_consulta": 0.1392403710161943, "sem_correspondencia": 0.16441974258225076}, "confidence": 0.566243894330612, "input_tokens": 60, "latency_ms": 209.23188499989465} +{"id": "g0155-fidelidade_pontos-informal_abreviado-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.009674365392345955, "internet_problema_conexao": 0.00932357995934755, "recarga_saldo": 0.007744169136333742, "beneficios_consulta": 0.042897711375587094, "troca_numero": 0.0018711181592023737, "plano_troca": 0.0026252182946573596, "suporte_sem_sinal": 0.060201319304425155, "desconto_retencao": 0.0048758367730126215, "plano_nova_linha": 0.0034386079371413808, "fidelidade_pontos": 0.7841816946129896, "negociacao_religacao": 0.0016417178151097737, "roaming_pacote": 0.0012819952944916444, "vas_cancelamento": 0.0010918737118401215, "fidelidade_resgate": 0.006131846771332976, "suporte_chip_esim": 0.0015491387655531806, "sem_correspondencia": 0.06146980669662952}, "confidence": 0.7841816946129896, "input_tokens": 57, "latency_ms": 421.44355700008873} +{"id": "g0155-fidelidade_pontos-informal_abreviado-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.006311530296383696, "internet_pacote_adicional": 0.0719237578123842, "vas_contratacao": 0.008026426128230103, "desconto_retencao": 0.0076848500923591195, "fidelidade_resgate": 0.009582836479708985, "conta_debito_automatico_digital": 0.0017219051979109356, "fidelidade_pontos": 0.6480652858208612, "beneficios_consulta": 0.13411717721675062, "recarga_saldo": 0.003914794160555083, "roaming_cobranca": 0.0019168532352363942, "bonus_nao_recebido": 0.0056261435162714485, "sem_correspondencia": 0.10110844004334818}, "confidence": 0.6480652858208612, "input_tokens": 54, "latency_ms": 301.815086999909} +{"id": "g0155-fidelidade_pontos-informal_abreviado-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_contestacao": 0.02011513110347125, "recarga_saldo": 0.005821119802248873, "recarga_nao_creditada": 0.0020735284766039553, "bonus_nao_recebido": 0.007550278757259902, "plano_nova_linha": 0.010544651859869214, "vas_cancelamento": 0.0019933569788052386, "fidelidade_resgate": 0.012883706426108811, "beneficios_consulta": 0.08195781527330624, "desconto_retencao": 0.003396484850138623, "suporte_chip_esim": 0.0014777228430156645, "fidelidade_pontos": 0.7458715192629753, "sem_correspondencia": 0.10631468436619688}, "confidence": 0.7458715192629753, "input_tokens": 59, "latency_ms": 295.8883370000649} +{"id": "g0159-fidelidade_pontos-longo_contexto-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"internet_pacote_adicional": 0.02032813215643172, "conta_explicacao": 0.028971027184908602, "recarga_realizar": 0.0035682408580262654, "fidelidade_resgate": 0.01630868740328295, "recarga_saldo": 0.021959859576162016, "negociacao_divida": 0.004106411653971698, "bonus_nao_recebido": 0.003302765964795092, "seguranca_fraude": 0.004637694388249896, "beneficios_consulta": 0.0841185513504328, "desconto_retencao": 0.002752692168017654, "fidelidade_pontos": 0.7336968082729467, "sem_correspondencia": 0.07624912902277461}, "confidence": 0.7336968082729467, "input_tokens": 107, "latency_ms": 355.74991599992245} +{"id": "g0159-fidelidade_pontos-longo_contexto-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.05150926754299456, "fidelidade_pontos": 0.7995748340861786, "desconto_retencao": 0.005868060354712773, "plano_consulta": 0.04543718932613973, "fidelidade_resgate": 0.01372938302238048, "bonus_nao_recebido": 0.004248411150566325, "recarga_saldo": 0.004564816370261569, "sem_correspondencia": 0.07506803814676603}, "confidence": 0.7995748340861786, "input_tokens": 82, "latency_ms": 225.2329140000029} +{"id": "g0159-fidelidade_pontos-longo_contexto-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 200, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.003906707821451932, "desconto_retencao": 0.004035818003818558, "vas_contratacao": 0.007545565868222046, "fidelidade_resgate": 0.012248771504707823, "bonus_nao_recebido": 0.007580836917457707, "beneficios_consulta": 0.07933388805576753, "fidelidade_pontos": 0.7701914461087626, "sem_correspondencia": 0.11515696571981188}, "confidence": 0.7701914461087626, "input_tokens": 82, "latency_ms": 230.0451130000738} +{"id": "g0159-fidelidade_pontos-longo_contexto-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 198, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.011802063351036196, "recarga_saldo": 0.015327701380773684, "suporte_sem_sinal": 0.031125906927338586, "seguranca_fraude": 0.006474877257074409, "fidelidade_pontos": 0.8262888808415478, "internet_pacote_adicional": 0.011983489645606582, "roaming_pacote": 0.001392846581043784, "desconto_retencao": 0.003244210274993, "cancelamento_linha": 0.0010306584905615506, "beneficios_consulta": 0.03166828684431568, "fidelidade_resgate": 0.011200881589206126, "sem_correspondencia": 0.0484601968165026}, "confidence": 0.8262888808415478, "input_tokens": 82, "latency_ms": 304.0851490000023} +{"id": "g0159-fidelidade_pontos-longo_contexto-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.0665836147429058, "fidelidade_pontos": 0.7539941240600152, "vas_consulta": 0.034652499378065874, "troca_numero": 0.0011154143670847984, "conta_segunda_via": 0.00197596091738891, "fidelidade_resgate": 0.01712836227960924, "cancelamento_linha": 0.0008165835870797165, "plano_troca": 0.0032165947407379355, "suporte_sem_sinal": 0.038914641019552075, "conta_debito_automatico_digital": 0.0009684707070550102, "recarga_realizar": 0.0012402722373799518, "recarga_saldo": 0.010108451716616958, "desconto_retencao": 0.003452958343164391, "bonus_nao_recebido": 0.0014141049830503553, "roaming_cobranca": 0.0018758323375987513, "sem_correspondencia": 0.06254211458269497}, "confidence": 0.7539941240600152, "input_tokens": 84, "latency_ms": 419.13116299997455} +{"id": "g0159-fidelidade_pontos-longo_contexto-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 97, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.07537476947447458, "bonus_nao_recebido": 0.0035203759231160064, "fidelidade_resgate": 0.00831365983116734, "suporte_sem_sinal": 0.019438403317870487, "fidelidade_pontos": 0.832998539485575, "recarga_saldo": 0.00993890531757547, "desconto_retencao": 0.0016786760462138858, "sem_correspondencia": 0.04873667060400721}, "confidence": 0.832998539485575, "input_tokens": 97, "latency_ms": 240.37397400002192} +{"id": "g0159-fidelidade_pontos-longo_contexto-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 201, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.005422585126619767, "fidelidade_pontos": 0.8737344813032332, "recarga_saldo": 0.023588806329557784, "sem_correspondencia": 0.0972541272405893}, "confidence": 0.8737344813032332, "input_tokens": 82, "latency_ms": 154.08216399998764} +{"id": "g0159-fidelidade_pontos-longo_contexto-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.8415280203919714, "fidelidade_resgate": 0.008988209303161, "recarga_saldo": 0.01584490802479668, "sem_correspondencia": 0.1336388622800709}, "confidence": 0.8415280203919714, "input_tokens": 91, "latency_ms": 163.26033500001813} +{"id": "g0159-fidelidade_pontos-longo_contexto-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 233, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.0032605976475987794, "fidelidade_resgate": 0.008916741109168812, "fidelidade_pontos": 0.782760333020298, "bonus_nao_recebido": 0.005664032928641127, "seguranca_fraude": 0.0066699680363008825, "beneficios_consulta": 0.09743476791941914, "recarga_saldo": 0.011995658428017007, "sem_correspondencia": 0.08329790091055624}, "confidence": 0.782760333020298, "input_tokens": 93, "latency_ms": 239.69087099999342} +{"id": "g0159-fidelidade_pontos-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 208, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.08433261450877327, "recarga_saldo": 0.07880679459268752, "beneficios_consulta": 0.2018984541155513, "sem_correspondencia": 0.6349621367829879}, "confidence": 0.6349621367829879, "input_tokens": 87, "latency_ms": 157.4638419999701} +{"id": "g0159-fidelidade_pontos-longo_contexto-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.08845014261028483, "bonus_nao_recebido": 0.015795009453424862, "recarga_saldo": 0.19894904203960598, "fidelidade_resgate": 0.09133492550535711, "desconto_retencao": 0.006946779428629075, "beneficios_consulta": 0.2813859625187408, "negociacao_divida": 0.011075822806685303, "sem_correspondencia": 0.30606231563727204}, "confidence": 0.30606231563727204, "input_tokens": 83, "latency_ms": 228.59861300003104} +{"id": "g0159-fidelidade_pontos-longo_contexto-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.010040971090479394, "fidelidade_resgate": 0.006304505520757789, "fidelidade_pontos": 0.8671495007488357, "sem_correspondencia": 0.11650502263992711}, "confidence": 0.8671495007488357, "input_tokens": 96, "latency_ms": 163.0650349999314} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.013723975715048863, "beneficios_consulta": 0.11769118625286416, "vas_contratacao": 0.007482610456995594, "fidelidade_resgate": 0.010614116683211262, "fidelidade_pontos": 0.6606524011390288, "cancelamento_linha": 0.0018593044496653917, "bonus_nao_recebido": 0.003202028060900398, "desconto_retencao": 0.006039269208282539, "recarga_nao_creditada": 0.0011578146524208878, "conta_debito_automatico_digital": 0.003262692079821872, "recarga_saldo": 0.0021042714857036396, "roaming_cobranca": 0.0029030404785328687, "conta_vencimento": 0.0035399879971622695, "marketplace_pedido": 0.030435442136867122, "marketplace_compra": 0.024251982320509527, "sem_correspondencia": 0.11107987688298478}, "confidence": 0.6606524011390288, "input_tokens": 47, "latency_ms": 396.9430710000097} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.006705179965079952, "fidelidade_resgate": 0.011037360199889788, "fidelidade_pontos": 0.5887742774301798, "plano_troca": 0.24265797995569652, "conta_debito_automatico_digital": 0.0027589963919344923, "recarga_saldo": 0.0018019574178368282, "suporte_chip_esim": 0.0028735176391150447, "negociacao_divida": 0.0059954483512671165, "bonus_nao_recebido": 0.001969756603940833, "internet_pacote_adicional": 0.027822178498468287, "beneficios_consulta": 0.06643945876916554, "sem_correspondencia": 0.041163888777425744}, "confidence": 0.5887742774301798, "input_tokens": 46, "latency_ms": 307.1298280000292} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.06795347028026323, "recarga_saldo": 0.013541168182058014, "desconto_retencao": 0.011721538881948951, "bonus_nao_recebido": 0.01830206889835668, "marketplace_pedido": 0.016670482947344162, "fidelidade_resgate": 0.10686038892304328, "fidelidade_pontos": 0.6917842922937846, "sem_correspondencia": 0.07316658959320106}, "confidence": 0.6917842922937846, "input_tokens": 43, "latency_ms": 205.02091600008043} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.010005291528056163, "vas_consulta": 0.04920685652362449, "plano_consulta": 0.06805863215574381, "conta_segunda_via": 0.042411822726922524, "reclamacao_atendimento": 0.037876285524395564, "seguranca_perda_roubo": 0.01253689263822303, "fidelidade_resgate": 0.017542360309645625, "recarga_saldo": 0.012350975507053137, "bonus_nao_recebido": 0.005883538616161005, "troca_numero": 0.00418517644474009, "parceiros_ofertas": 0.03718800089045428, "conta_contestacao": 0.025958534269690203, "beneficios_consulta": 0.07869660836016618, "fidelidade_pontos": 0.5084422218882427, "portabilidade": 0.0056180162224499135, "sem_correspondencia": 0.08403878639443128}, "confidence": 0.5084422218882427, "input_tokens": 39, "latency_ms": 383.876502000021} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.009302938928822026, "desconto_retencao": 0.014235665034087274, "fidelidade_pontos": 0.4104818656032934, "fidelidade_resgate": 0.01665206914677896, "bonus_nao_recebido": 0.03529374145845597, "beneficios_consulta": 0.3025526888374961, "vas_cancelamento": 0.012764631623835943, "sem_correspondencia": 0.19871639936723035}, "confidence": 0.4104818656032934, "input_tokens": 45, "latency_ms": 230.52944000005482} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate", "internet_pacote_adicional"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.05637554194306486, "fidelidade_pontos": 0.5899750527022347, "recarga_saldo": 0.09664651416467344, "sem_correspondencia": 0.25700289119002695}, "confidence": 0.5899750527022347, "input_tokens": 51, "latency_ms": 153.2230760000175} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["parceiros_ofertas"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"recarga_realizar": 0.0009856371723354369, "beneficios_consulta": 0.03971477896275208, "desconto_retencao": 0.003132922050678871, "cadastro_atualizacao": 0.026951521131475555, "internet_consumo": 0.00783322364356923, "bonus_nao_recebido": 0.001286085205336954, "atendimento_humano": 0.010022855176512588, "conta_pagamento_confirmacao": 0.008642406972694873, "parceiros_ofertas": 0.44394131665437236, "fidelidade_pontos": 0.3572729759218273, "fidelidade_resgate": 0.0026607964622022313, "plano_consulta": 0.05690379334461656, "negociacao_religacao": 0.0008789501570780412, "recarga_saldo": 0.0012447803514325938, "internet_problema_conexao": 0.0009869144812226559, "sem_correspondencia": 0.037541042311892696}, "confidence": 0.44394131665437236, "input_tokens": 44, "latency_ms": 412.3564779999924} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.010477522168546683, "recarga_saldo": 0.007618289746892155, "fidelidade_pontos": 0.7090102285586948, "sem_correspondencia": 0.27289395952586637}, "confidence": 0.7090102285586948, "input_tokens": 34, "latency_ms": 130.06914300001426} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.5353112420183138, "fidelidade_pontos": 0.19709790487207118, "marketplace_compra": 0.020780064939709936, "sem_correspondencia": 0.2468107881699051}, "confidence": 0.5353112420183138, "input_tokens": 73, "latency_ms": 150.04348100001152} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.14193263399059367, "desconto_retencao": 0.004865707788765528, "suporte_sem_sinal": 0.04613907665530074, "fidelidade_pontos": 0.7111543441849945, "bonus_nao_recebido": 0.0022838054821889514, "recarga_saldo": 0.006980125004785805, "fidelidade_resgate": 0.009604544286081592, "sem_correspondencia": 0.07703976260728924}, "confidence": 0.7111543441849945, "input_tokens": 44, "latency_ms": 202.1665470000471} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate", "internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 144, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"reclamacao_atendimento": 0.023762417253160945, "fidelidade_resgate": 0.011953821982926724, "cadastro_atualizacao": 0.041560045143469296, "desconto_retencao": 0.005172811295315568, "fidelidade_pontos": 0.5675600598980631, "recarga_nao_creditada": 0.001047315510625276, "beneficios_consulta": 0.22971273278097035, "plano_troca": 0.006329760233531242, "conta_segunda_via": 0.009793407924889783, "bonus_nao_recebido": 0.002419687037378276, "vas_contratacao": 0.0035799966530048813, "recarga_saldo": 0.003280659341843822, "suporte_sem_sinal": 0.03551694273028268, "cancelamento_linha": 0.0006114794342287914, "marketplace_compra": 0.01186000520615241, "sem_correspondencia": 0.0458388575741568}, "confidence": 0.5675600598980631, "input_tokens": 66, "latency_ms": 416.42802199999096} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.03400617311773878, "fidelidade_pontos": 0.7161183629820677, "fidelidade_resgate": 0.00757769833550009, "cadastro_atualizacao": 0.05008474138648253, "desconto_retencao": 0.006609042342250651, "negociacao_divida": 0.0038575267539452318, "internet_problema_conexao": 0.015928301240762128, "beneficios_consulta": 0.06419432618336303, "negociacao_religacao": 0.002984092436052409, "recarga_saldo": 0.0033726597544048, "suporte_configuracao": 0.011944062468328485, "sem_correspondencia": 0.08332301299910422}, "confidence": 0.7161183629820677, "input_tokens": 43, "latency_ms": 300.436856000033} +{"id": "g0162-fidelidade_resgate-informal_abreviado-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"marketplace_compra": 0.06606902065192219, "fidelidade_pontos": 0.200529094962354, "desconto_retencao": 0.3038425093768093, "beneficios_consulta": 0.13446913421627735, "conta_segunda_via": 0.08002898700484004, "fidelidade_resgate": 0.04340824408013687, "bonus_nao_recebido": 0.012214462056686377, "sem_correspondencia": 0.15943854765097387}, "confidence": 0.3038425093768093, "input_tokens": 41, "latency_ms": 209.3109339999728} +{"id": "g0162-fidelidade_resgate-informal_abreviado-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.12505010887831125, "fidelidade_resgate": 0.6096995887249831, "marketplace_compra": 0.053645385693151186, "sem_correspondencia": 0.2116049167035545}, "confidence": 0.6096995887249831, "input_tokens": 49, "latency_ms": 138.8520250000056} +{"id": "g0162-fidelidade_resgate-informal_abreviado-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_consumo": 0.02616972940354529, "fidelidade_pontos": 0.24205930120755018, "suporte_sem_sinal": 0.09730845977846944, "fidelidade_resgate": 0.15012024446735892, "beneficios_consulta": 0.10701795313511664, "parceiros_ofertas": 0.02335846113307827, "conta_contestacao": 0.06620817589362343, "bonus_nao_recebido": 0.03492759911506092, "internet_problema_conexao": 0.11620215070158725, "marketplace_compra": 0.011954131874042595, "desconto_retencao": 0.00983310222716411, "sem_correspondencia": 0.11484069106340294}, "confidence": 0.24205930120755018, "input_tokens": 41, "latency_ms": 275.08419599996614} +{"id": "g0162-fidelidade_resgate-informal_abreviado-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.255118665228203, "fidelidade_resgate": 0.24208277193364383, "marketplace_compra": 0.04757429233669163, "sem_correspondencia": 0.4552242705014616}, "confidence": 0.4552242705014616, "input_tokens": 45, "latency_ms": 136.48750400000154} +{"id": "g0162-fidelidade_resgate-informal_abreviado-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.012826590500152892, "fidelidade_pontos": 0.15276394428769255, "fidelidade_resgate": 0.2270014531211589, "marketplace_compra": 0.022783936402203133, "beneficios_consulta": 0.1441719349433683, "bonus_nao_recebido": 0.14250452484692155, "desconto_retencao": 0.02014265162538151, "sem_correspondencia": 0.2778049642731211}, "confidence": 0.2778049642731211, "input_tokens": 49, "latency_ms": 210.13052700004664} +{"id": "g0162-fidelidade_resgate-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.13262113934970515, "fidelidade_pontos": 0.34820112602235803, "troca_numero": 0.00527982088051728, "bonus_nao_recebido": 0.10613357280666641, "negociacao_religacao": 0.013249593793065098, "marketplace_compra": 0.15180556483185179, "beneficios_consulta": 0.1045875028262788, "sem_correspondencia": 0.13812167948955748}, "confidence": 0.34820112602235803, "input_tokens": 40, "latency_ms": 195.53013200004443} +{"id": "g0162-fidelidade_resgate-informal_abreviado-06-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_consulta": 0.18559975278972451, "desconto_retencao": 0.01936564496617448, "suporte_sem_sinal": 0.10936536393957476, "negociacao_religacao": 0.007611025472115956, "fidelidade_pontos": 0.2220074188694018, "suporte_configuracao": 0.024729917954435552, "fidelidade_resgate": 0.2658386947830171, "bonus_nao_recebido": 0.00684556396252721, "marketplace_compra": 0.01427342994082539, "beneficios_consulta": 0.06265545922342455, "plano_troca": 0.009656900049362427, "sem_correspondencia": 0.07205082804941626}, "confidence": 0.2658386947830171, "input_tokens": 46, "latency_ms": 298.7596159999839} +{"id": "g0162-fidelidade_resgate-informal_abreviado-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.020570899156568727, "fidelidade_pontos": 0.10348123678219225, "fidelidade_resgate": 0.6992486962782689, "sem_correspondencia": 0.17669916778297012}, "confidence": 0.6992486962782689, "input_tokens": 43, "latency_ms": 136.25405300001603} +{"id": "g0162-fidelidade_resgate-informal_abreviado-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"marketplace_compra": 0.07201582461654486, "fidelidade_pontos": 0.6385145425243133, "fidelidade_resgate": 0.044336074752214356, "sem_correspondencia": 0.2451335581069275}, "confidence": 0.6385145425243133, "input_tokens": 43, "latency_ms": 143.3681329999672} +{"id": "g0162-fidelidade_resgate-informal_abreviado-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_contestacao": 0.04287715663525274, "desconto_retencao": 0.02520222828781911, "marketplace_compra": 0.055848167926550965, "fidelidade_resgate": 0.29530513111606554, "fidelidade_pontos": 0.16815218436673546, "plano_consulta": 0.0835439940183306, "vas_consulta": 0.05858139877701427, "roaming_cobranca": 0.005182032034329388, "recarga_realizar": 0.010123209126822028, "beneficios_consulta": 0.08709880791984351, "bonus_nao_recebido": 0.023378800958988907, "sem_correspondencia": 0.1447068888322475}, "confidence": 0.29530513111606554, "input_tokens": 43, "latency_ms": 284.79635800010783} +{"id": "g0162-fidelidade_resgate-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.12122871252660555, "marketplace_compra": 0.04079889597294247, "fidelidade_pontos": 0.22337417803796034, "beneficios_consulta": 0.1582449858988446, "negociacao_divida": 0.01683920659510508, "bonus_nao_recebido": 0.2556417343536407, "negociacao_religacao": 0.01253199605342737, "sem_correspondencia": 0.1713402905614739}, "confidence": 0.2556417343536407, "input_tokens": 45, "latency_ms": 209.6774890000006} +{"id": "g0162-fidelidade_resgate-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_problema_conexao": 0.10023011551892247, "desconto_retencao": 0.019674797169939907, "atendimento_humano": 0.05816101448043337, "fidelidade_pontos": 0.3284604642708266, "marketplace_compra": 0.016171131742391286, "internet_pacote_adicional": 0.0636043492145209, "cadastro_atualizacao": 0.025899239620125674, "beneficios_consulta": 0.07828194870389946, "conta_vencimento": 0.003826904917806946, "roaming_pacote": 0.0019556040034125763, "bonus_nao_recebido": 0.1456543993600264, "sem_correspondencia": 0.1580800309976944}, "confidence": 0.3284604642708266, "input_tokens": 51, "latency_ms": 283.9578699999947} +{"id": "g0165-fidelidade_resgate-emocional-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 125, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.006634291480777177, "conta_vencimento": 0.005406804561560566, "beneficios_consulta": 0.09208746558903254, "seguranca_fraude": 0.04770545074114902, "desconto_retencao": 0.01622124442444572, "conta_explicacao": 0.028815704419238034, "marketplace_compra": 0.02544408375701399, "fidelidade_pontos": 0.3853000231815044, "recarga_nao_creditada": 0.004809067277910084, "fidelidade_resgate": 0.033821539208911955, "internet_problema_conexao": 0.09595308025026168, "vas_contratacao": 0.0106363588735375, "marketplace_pedido": 0.03082782690821947, "bonus_nao_recebido": 0.020154534574119354, "negociacao_religacao": 0.013071402408215017, "sem_correspondencia": 0.18311112234410348}, "confidence": 0.3853000231815044, "input_tokens": 65, "latency_ms": 448.394975000042} +{"id": "g0165-fidelidade_resgate-emocional-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.03154204273759664, "cadastro_atualizacao": 0.03236995866748221, "fidelidade_pontos": 0.30303947777079865, "marketplace_compra": 0.0626307549188278, "conta_vencimento": 0.007111695746140976, "beneficios_consulta": 0.07430337040740057, "fidelidade_resgate": 0.025299777088929516, "suporte_chip_esim": 0.09280474818476891, "atendimento_humano": 0.05877979957308575, "bonus_nao_recebido": 0.035876041553810266, "parceiros_ofertas": 0.0709386138528733, "sem_correspondencia": 0.20530371949828538}, "confidence": 0.30303947777079865, "input_tokens": 68, "latency_ms": 288.4923520000484} +{"id": "g0165-fidelidade_resgate-emocional-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.24924649681203737, "fidelidade_resgate": 0.06574285131390863, "desconto_retencao": 0.23230439781492815, "marketplace_compra": 0.03171294976329773, "fidelidade_pontos": 0.10211552091399775, "bonus_nao_recebido": 0.02441463656988135, "roaming_cobranca": 0.005124851674363066, "sem_correspondencia": 0.28933829513758597}, "confidence": 0.28933829513758597, "input_tokens": 57, "latency_ms": 211.46771100006845} +{"id": "g0165-fidelidade_resgate-emocional-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.01861839140330114, "recarga_nao_creditada": 0.046506021041422846, "negociacao_divida": 0.00830224499952638, "bonus_nao_recebido": 0.012801817676565486, "beneficios_consulta": 0.08016588413507528, "conta_segunda_via": 0.012337151005848807, "vas_consulta": 0.10425759912783347, "conta_explicacao": 0.023661613430747682, "fidelidade_resgate": 0.24904363292327295, "marketplace_compra": 0.019443263871400523, "vas_cancelamento": 0.011860223472489554, "conta_debito_automatico_digital": 0.016562295495225608, "cancelamento_linha": 0.015912925191943338, "fidelidade_pontos": 0.23671119254737066, "suporte_chip_esim": 0.014205195176444202, "sem_correspondencia": 0.12961054850153209}, "confidence": 0.24904363292327295, "input_tokens": 60, "latency_ms": 464.5130669999844} +{"id": "g0165-fidelidade_resgate-emocional-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.14001315519184274, "fidelidade_resgate": 0.07252756344092869, "marketplace_compra": 0.07643417843205828, "sem_correspondencia": 0.7110251029351703}, "confidence": 0.7110251029351703, "input_tokens": 57, "latency_ms": 141.84315400007108} +{"id": "g0165-fidelidade_resgate-emocional-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.02980964629710547, "marketplace_compra": 0.059078488510290184, "fidelidade_pontos": 0.39847994325925024, "beneficios_consulta": 0.13363263661022953, "bonus_nao_recebido": 0.023553410926968568, "roaming_pacote": 0.003114059837349654, "portabilidade": 0.009573672296271771, "conta_pagamento_confirmacao": 0.01995104798423523, "marketplace_pedido": 0.0402897645537191, "fidelidade_resgate": 0.016838478728572547, "vas_consulta": 0.11549752224601549, "sem_correspondencia": 0.15018132874999224}, "confidence": 0.39847994325925024, "input_tokens": 55, "latency_ms": 296.2167989999216} +{"id": "g0165-fidelidade_resgate-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.2468044746744153, "fidelidade_pontos": 0.05384396690003389, "roaming_cobranca": 0.015192059717628716, "beneficios_consulta": 0.2375126315753515, "roaming_pacote": 0.010327087361016537, "marketplace_compra": 0.0671665184479124, "desconto_retencao": 0.023157309172152123, "sem_correspondencia": 0.34599595215148954}, "confidence": 0.34599595215148954, "input_tokens": 55, "latency_ms": 208.42048800000157} +{"id": "g0165-fidelidade_resgate-emocional-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.17355581581573293, "plano_consulta": 0.10256083873202045, "fidelidade_pontos": 0.14967217373723002, "seguranca_fraude": 0.033543759937474354, "plano_nova_linha": 0.006219464230303084, "internet_consumo": 0.02071008758795929, "roaming_cobranca": 0.003373427036248329, "desconto_retencao": 0.3071317841492363, "bonus_nao_recebido": 0.05878485689713299, "marketplace_compra": 0.01539655207506993, "internet_problema_conexao": 0.014143544095073922, "sem_correspondencia": 0.1149076957065184}, "confidence": 0.3071317841492363, "input_tokens": 58, "latency_ms": 292.79738000002453} +{"id": "g0165-fidelidade_resgate-emocional-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.04561783135440335, "marketplace_compra": 0.06375509913052846, "fidelidade_pontos": 0.24910541069702896, "sem_correspondencia": 0.6415216588180392}, "confidence": 0.6415216588180392, "input_tokens": 55, "latency_ms": 140.75685399996019} +{"id": "g0165-fidelidade_resgate-emocional-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.19585899534417886, "marketplace_compra": 0.05345031117116279, "desconto_retencao": 0.02344108688694587, "beneficios_consulta": 0.21506972090172327, "bonus_nao_recebido": 0.02945169176371397, "fidelidade_resgate": 0.08623461216492587, "recarga_nao_creditada": 0.09634900604833462, "sem_correspondencia": 0.30014457571901476}, "confidence": 0.30014457571901476, "input_tokens": 55, "latency_ms": 211.55849199999466} +{"id": "g0165-fidelidade_resgate-emocional-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_vencimento": 0.005646412781707322, "roaming_duvida": 0.015976788632344717, "vas_cancelamento": 0.005906635487470471, "fidelidade_pontos": 0.3482682440959071, "beneficios_consulta": 0.13048474618242106, "marketplace_compra": 0.06211821050591879, "fidelidade_resgate": 0.017639961266163358, "bonus_nao_recebido": 0.0300190842852, "roaming_cobranca": 0.007194470218887495, "recarga_realizar": 0.004859858705688749, "recarga_nao_creditada": 0.01009466602093912, "parceiros_ofertas": 0.10116325417739727, "seguranca_fraude": 0.11359855643732925, "desconto_retencao": 0.014946079027777379, "roaming_pacote": 0.006646724948464531, "sem_correspondencia": 0.12543630722638333}, "confidence": 0.3482682440959071, "input_tokens": 57, "latency_ms": 460.9556560000101} +{"id": "g0165-fidelidade_resgate-emocional-11-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.3718745124365844, "conta_explicacao": 0.028862407974140265, "suporte_configuracao": 0.02655908873028908, "suporte_sem_sinal": 0.06894489207357898, "conta_contestacao": 0.05269688062031829, "beneficios_consulta": 0.10384690882107088, "bonus_nao_recebido": 0.020411399963144488, "cancelamento_linha": 0.006137229082437235, "fidelidade_pontos": 0.1503388410949393, "vas_cancelamento": 0.005938996124584371, "negociacao_divida": 0.0067741396895474775, "marketplace_compra": 0.03958517270430267, "vas_contratacao": 0.011014542529174646, "desconto_retencao": 0.014522560219996738, "fidelidade_resgate": 0.017659371328087276, "sem_correspondencia": 0.07483305660780386}, "confidence": 0.3718745124365844, "input_tokens": 64, "latency_ms": 454.9889789999497} +{"id": "g0166-fidelidade_resgate-longo_contexto-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.03997565925048766, "fidelidade_resgate": 0.523854450102283, "fidelidade_pontos": 0.2697221419132394, "sem_correspondencia": 0.16644774873398985}, "confidence": 0.523854450102283, "input_tokens": 67, "latency_ms": 150.03454499992586} +{"id": "g0166-fidelidade_resgate-longo_contexto-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.03220798745267123, "desconto_retencao": 0.2586773573728894, "fidelidade_pontos": 0.21723292262216745, "plano_troca": 0.23703216954525166, "beneficios_consulta": 0.09052715984808375, "conta_vencimento": 0.00828886105937741, "internet_problema_conexao": 0.010161810317965916, "fidelidade_resgate": 0.03983007651218035, "seguranca_fraude": 0.005605980623374213, "marketplace_compra": 0.007033645011632586, "vas_consulta": 0.041369835814232106, "sem_correspondencia": 0.052032193820173996}, "confidence": 0.2586773573728894, "input_tokens": 57, "latency_ms": 298.8018570000577} +{"id": "g0166-fidelidade_resgate-longo_contexto-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.41707786451565626, "fidelidade_resgate": 0.2748006849571986, "marketplace_compra": 0.045741211111755546, "sem_correspondencia": 0.2623802394153896}, "confidence": 0.41707786451565626, "input_tokens": 53, "latency_ms": 158.16772599998785} +{"id": "g0166-fidelidade_resgate-longo_contexto-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"seguranca_fraude": 0.036813740998623515, "conta_segunda_via": 0.005829900245176334, "fidelidade_resgate": 0.25669793208939573, "marketplace_compra": 0.042132177959713905, "internet_problema_conexao": 0.07053691400032207, "reclamacao_atendimento": 0.061447663558994545, "desconto_retencao": 0.015578189488375326, "suporte_chip_esim": 0.05407498224486417, "beneficios_consulta": 0.0692391718257203, "vas_consulta": 0.031468329209521036, "seguranca_perda_roubo": 0.04524787676588752, "roaming_pacote": 0.002859980668308456, "bonus_nao_recebido": 0.010168713879728043, "fidelidade_pontos": 0.1990143131579249, "conta_debito_automatico_digital": 0.004909045703495851, "sem_correspondencia": 0.0939810682039483}, "confidence": 0.25669793208939573, "input_tokens": 62, "latency_ms": 457.4441909999223} +{"id": "g0166-fidelidade_resgate-longo_contexto-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.21908220077464205, "marketplace_compra": 0.04482815670297631, "fidelidade_pontos": 0.5954249345959182, "sem_correspondencia": 0.1406647079264635}, "confidence": 0.5954249345959182, "input_tokens": 61, "latency_ms": 158.28306299999895} +{"id": "g0166-fidelidade_resgate-longo_contexto-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.22010841323875358, "marketplace_compra": 0.026914675907114247, "fidelidade_pontos": 0.5799664889308486, "sem_correspondencia": 0.17301042192328359}, "confidence": 0.5799664889308486, "input_tokens": 53, "latency_ms": 155.8980040000506} +{"id": "g0166-fidelidade_resgate-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.3220531663432458, "vas_consulta": 0.08857030479236705, "recarga_nao_creditada": 0.008260459692984091, "suporte_sem_sinal": 0.030845163591127978, "conta_segunda_via": 0.010438807376727137, "fidelidade_pontos": 0.21902001046868047, "beneficios_consulta": 0.09495362701329904, "internet_pacote_adicional": 0.09061276971762011, "negociacao_divida": 0.01547387997463081, "vas_cancelamento": 0.006928993434182325, "roaming_cobranca": 0.0022544823733916287, "bonus_nao_recebido": 0.027141185654316377, "marketplace_compra": 0.015925005182134952, "recarga_realizar": 0.00518886375829768, "portabilidade": 0.0067055803229464795, "sem_correspondencia": 0.055627700304048046}, "confidence": 0.3220531663432458, "input_tokens": 62, "latency_ms": 461.29636099999516} +{"id": "g0166-fidelidade_resgate-longo_contexto-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"vas_cancelamento": 0.008473890947003087, "negociacao_divida": 0.008467115575182052, "roaming_pacote": 0.0020785811635475643, "fidelidade_resgate": 0.13595701936109192, "internet_consumo": 0.009107035706670617, "marketplace_compra": 0.30693701320534533, "desconto_retencao": 0.040088780761022326, "fidelidade_pontos": 0.3016336004584869, "bonus_nao_recebido": 0.02633809333537714, "beneficios_consulta": 0.07650335235496582, "cancelamento_linha": 0.00558930130707678, "recarga_nao_creditada": 0.003521390073578788, "suporte_chip_esim": 0.0018053482295497141, "recarga_saldo": 0.00810851726360613, "vas_contratacao": 0.008158590753823278, "sem_correspondencia": 0.057232369503672526}, "confidence": 0.30693701320534533, "input_tokens": 49, "latency_ms": 392.72453700004917} +{"id": "g0166-fidelidade_resgate-longo_contexto-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.04037971286692688, "beneficios_consulta": 0.11673104371659683, "fidelidade_pontos": 0.19323695548201875, "marketplace_compra": 0.03775657586824453, "fidelidade_resgate": 0.38278599290149684, "vas_cancelamento": 0.02891200870197982, "bonus_nao_recebido": 0.018919308966868442, "sem_correspondencia": 0.1812784014958679}, "confidence": 0.38278599290149684, "input_tokens": 53, "latency_ms": 214.02249200002643} +{"id": "g0166-fidelidade_resgate-longo_contexto-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.01979839042867488, "beneficios_consulta": 0.10049314181889292, "vas_cancelamento": 0.012602062130619594, "marketplace_compra": 0.06904732292138477, "bonus_nao_recebido": 0.010114926794306985, "conta_contestacao": 0.03583573489509636, "fidelidade_resgate": 0.4028406493976719, "fidelidade_pontos": 0.20915200147378457, "roaming_duvida": 0.007761739404613743, "recarga_realizar": 0.007518259531778531, "negociacao_religacao": 0.01270348037385886, "sem_correspondencia": 0.11213229082931689}, "confidence": 0.4028406493976719, "input_tokens": 55, "latency_ms": 301.40388799998163} +{"id": "g0166-fidelidade_resgate-longo_contexto-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_pacote_adicional": 0.04501730679923514, "recarga_nao_creditada": 0.0055748854186184835, "roaming_cobranca": 0.0022317667540500195, "seguranca_perda_roubo": 0.05299850675436951, "fidelidade_resgate": 0.2842084234898523, "internet_consumo": 0.04792514926395141, "conta_contestacao": 0.025044136326613252, "bonus_nao_recebido": 0.015803007773239577, "beneficios_consulta": 0.12370211916195922, "suporte_configuracao": 0.01166191817133918, "marketplace_compra": 0.02480808516405533, "desconto_retencao": 0.01626235656672467, "fidelidade_pontos": 0.26292256126863267, "roaming_duvida": 0.004374953553341423, "cancelamento_linha": 0.0043206243840376414, "sem_correspondencia": 0.07314419914998015}, "confidence": 0.2842084234898523, "input_tokens": 50, "latency_ms": 402.6123740000003} +{"id": "g0166-fidelidade_resgate-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"roaming_cobranca": 0.0025010565458865796, "recarga_saldo": 0.018096014975264765, "desconto_retencao": 0.011497599147710199, "plano_consulta": 0.0814785515613387, "beneficios_consulta": 0.07863399437669474, "bonus_nao_recebido": 0.026613740423970095, "internet_pacote_adicional": 0.09396981509196452, "marketplace_compra": 0.020999362829137166, "fidelidade_pontos": 0.29578700854490425, "vas_contratacao": 0.009590106147463194, "conta_explicacao": 0.0164252110896413, "recarga_nao_creditada": 0.0085509811154165, "vas_consulta": 0.16008339926654827, "troca_numero": 0.051529243924380005, "recarga_realizar": 0.008631981034226592, "sem_correspondencia": 0.11561193392545314}, "confidence": 0.29578700854490425, "input_tokens": 62, "latency_ms": 401.33287100002235} +{"id": "g0172-bonus_nao_recebido-emocional-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.067269567292945, "fidelidade_pontos": 0.024020766268669863, "roaming_duvida": 0.00447073789144411, "bonus_nao_recebido": 0.7947020362075815, "recarga_nao_creditada": 0.0025680108445720992, "desconto_retencao": 0.01025662626355902, "troca_numero": 0.0003320035936061363, "beneficios_consulta": 0.04473945739092647, "fidelidade_resgate": 0.008471366473679817, "roaming_pacote": 0.0020339974364855812, "recarga_realizar": 0.0010365673199871207, "sem_correspondencia": 0.04009886301654329}, "confidence": 0.7947020362075815, "input_tokens": 46, "latency_ms": 292.20040899997457} +{"id": "g0172-bonus_nao_recebido-emocional-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0180453292297322, "bonus_nao_recebido": 0.3287055316830252, "internet_pacote_adicional": 0.16703987743854065, "sem_correspondencia": 0.48620926164870193}, "confidence": 0.48620926164870193, "input_tokens": 44, "latency_ms": 141.8150389999937} +{"id": "g0172-bonus_nao_recebido-emocional-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.03284244910979757, "recarga_nao_creditada": 0.06633555740858113, "bonus_nao_recebido": 0.8202174122582955, "sem_correspondencia": 0.08060458122332585}, "confidence": 0.8202174122582955, "input_tokens": 49, "latency_ms": 146.7400720000569} +{"id": "g0172-bonus_nao_recebido-emocional-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.7077223604184487, "beneficios_consulta": 0.07262258920899, "fidelidade_pontos": 0.005993623706095483, "internet_pacote_adicional": 0.1403718579951042, "fidelidade_resgate": 0.005661891729840444, "recarga_nao_creditada": 0.0022413448724047324, "desconto_retencao": 0.008529376173049814, "sem_correspondencia": 0.05685695589606661}, "confidence": 0.7077223604184487, "input_tokens": 45, "latency_ms": 206.16947099995286} +{"id": "g0172-bonus_nao_recebido-emocional-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.01710770797831901, "portabilidade": 0.002951928112328342, "fidelidade_resgate": 0.010413862520550227, "seguranca_perda_roubo": 0.008421162877131216, "roaming_pacote": 0.0009030212319969691, "bonus_nao_recebido": 0.7108596396588002, "fidelidade_pontos": 0.038994013348443705, "beneficios_consulta": 0.06337511390795868, "internet_consumo": 0.02363385577194603, "recarga_nao_creditada": 0.009412474709491518, "conta_explicacao": 0.011164167634027571, "parceiros_ofertas": 0.020135931198323364, "internet_pacote_adicional": 0.019062118157626037, "internet_problema_conexao": 0.012241961147315432, "negociacao_divida": 0.0038579829529179765, "sem_correspondencia": 0.04746505879282377}, "confidence": 0.7108596396588002, "input_tokens": 44, "latency_ms": 433.3644539999568} +{"id": "g0172-bonus_nao_recebido-emocional-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.05220063346125424, "cadastro_atualizacao": 0.014440651824998055, "desconto_retencao": 0.011554400310139913, "roaming_cobranca": 0.0017276301325302068, "recarga_saldo": 0.0105840571929117, "fidelidade_resgate": 0.011613730214106542, "internet_pacote_adicional": 0.13781983999592892, "parceiros_ofertas": 0.05669399288841112, "recarga_realizar": 0.005845171801111876, "cancelamento_linha": 0.0038879650685157722, "bonus_nao_recebido": 0.5418584883521895, "recarga_nao_creditada": 0.006230965188505276, "conta_segunda_via": 0.007157547321076336, "beneficios_consulta": 0.0709218375074383, "conta_vencimento": 0.0033408074739812985, "sem_correspondencia": 0.0641222812669009}, "confidence": 0.5418584883521895, "input_tokens": 50, "latency_ms": 378.4837240000343} +{"id": "g0172-bonus_nao_recebido-emocional-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0168121434089355, "recarga_nao_creditada": 0.012545326397503597, "bonus_nao_recebido": 0.9300756211931656, "sem_correspondencia": 0.040566909000395376}, "confidence": 0.9300756211931656, "input_tokens": 43, "latency_ms": 141.16394600000604} +{"id": "g0172-bonus_nao_recebido-emocional-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.04128072050307156, "beneficios_consulta": 0.061573680669458355, "roaming_cobranca": 0.0006531184791037769, "parceiros_ofertas": 0.014602772934021117, "bonus_nao_recebido": 0.821364583975416, "conta_segunda_via": 0.0017104076737025976, "recarga_nao_creditada": 0.0011966880445737859, "fidelidade_pontos": 0.004548908690191191, "internet_pacote_adicional": 0.012910638042116299, "fidelidade_resgate": 0.003366157422325799, "desconto_retencao": 0.002821136739864994, "sem_correspondencia": 0.03397118682615455}, "confidence": 0.821364583975416, "input_tokens": 47, "latency_ms": 290.05251900002804} +{"id": "g0172-bonus_nao_recebido-emocional-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.8918178551009359, "recarga_nao_creditada": 0.004011026258618306, "internet_pacote_adicional": 0.02530068699162475, "sem_correspondencia": 0.07887043164882106}, "confidence": 0.8918178551009359, "input_tokens": 46, "latency_ms": 144.39945700007684} +{"id": "g0172-bonus_nao_recebido-emocional-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 70, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"negociacao_divida": 0.009561354352524214, "parceiros_ofertas": 0.057679036952414955, "desconto_retencao": 0.01138692338333449, "troca_numero": 0.0006027058729875417, "plano_nova_linha": 0.004756481417983343, "reclamacao_atendimento": 0.06165022957550768, "atendimento_humano": 0.03458836731331258, "bonus_nao_recebido": 0.5957646421881669, "fidelidade_resgate": 0.010403456147584209, "beneficios_consulta": 0.085264898500136, "fidelidade_pontos": 0.017562587072857475, "recarga_nao_creditada": 0.009935714328362618, "seguranca_perda_roubo": 0.009719057983648848, "plano_troca": 0.00321441486923624, "internet_pacote_adicional": 0.04466248268288122, "sem_correspondencia": 0.04324764735906159}, "confidence": 0.5957646421881669, "input_tokens": 47, "latency_ms": 372.575457000039} +{"id": "g0172-bonus_nao_recebido-emocional-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.02781278940033344, "bonus_nao_recebido": 0.5176267488919674, "recarga_nao_creditada": 0.3541034665751298, "sem_correspondencia": 0.10045699513256935}, "confidence": 0.5176267488919674, "input_tokens": 51, "latency_ms": 142.56123300003765} +{"id": "g0172-bonus_nao_recebido-emocional-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_cancelamento": 0.004041324174833926, "vas_consulta": 0.067259353137881, "conta_pagamento_confirmacao": 0.00949101942483312, "roaming_cobranca": 0.0013895836221883516, "plano_troca": 0.003054551633006849, "fidelidade_pontos": 0.012898073841375, "negociacao_divida": 0.001956820160834637, "recarga_nao_creditada": 0.0027457988894590245, "roaming_pacote": 0.0008624830100373405, "conta_vencimento": 0.0022058474233815407, "fidelidade_resgate": 0.0037829254793316186, "internet_pacote_adicional": 0.38878868136572253, "beneficios_consulta": 0.052144446691055675, "desconto_retencao": 0.0032252372085060685, "bonus_nao_recebido": 0.4005145237533128, "sem_correspondencia": 0.04563933018424051}, "confidence": 0.4005145237533128, "input_tokens": 48, "latency_ms": 380.12126600006013} +{"id": "g0173-bonus_nao_recebido-longo_contexto-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 108, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 271, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.03399747969956145, "internet_pacote_adicional": 0.15751390100451595, "bonus_nao_recebido": 0.6717745040663536, "sem_correspondencia": 0.13671411522956894}, "confidence": 0.6717745040663536, "input_tokens": 108, "latency_ms": 184.69625399995948} +{"id": "g0173-bonus_nao_recebido-longo_contexto-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 226, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.8917853692995341, "internet_pacote_adicional": 0.021885694194317965, "beneficios_consulta": 0.03528877900995579, "desconto_retencao": 0.012256647156659136, "fidelidade_pontos": 0.003525216312973664, "fidelidade_resgate": 0.004833216095182007, "recarga_nao_creditada": 0.016090589468351027, "sem_correspondencia": 0.014334488463026346}, "confidence": 0.8917853692995341, "input_tokens": 93, "latency_ms": 234.6492759999137} +{"id": "g0173-bonus_nao_recebido-longo_contexto-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 227, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.018709828368878113, "roaming_duvida": 0.0042568275537479905, "plano_consulta": 0.0817308103802299, "fidelidade_resgate": 0.004819012544359622, "internet_pacote_adicional": 0.04799792466672371, "desconto_retencao": 0.004189770927254412, "beneficios_consulta": 0.0564102639790438, "negociacao_divida": 0.003316071321898815, "bonus_nao_recebido": 0.7359604693552303, "internet_problema_conexao": 0.0030943585606303574, "recarga_nao_creditada": 0.0032473273716265693, "sem_correspondencia": 0.0362673349703764}, "confidence": 0.7359604693552303, "input_tokens": 95, "latency_ms": 336.4128449999271} +{"id": "g0173-bonus_nao_recebido-longo_contexto-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 259, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 0.010609466066209203, "roaming_duvida": 0.004952419742943374, "internet_pacote_adicional": 0.03266115241848715, "recarga_nao_creditada": 0.06536820041524657, "fidelidade_resgate": 0.01596421997109171, "bonus_nao_recebido": 0.6827968030026794, "fidelidade_pontos": 0.020600437061133195, "marketplace_compra": 0.014455634734720606, "conta_explicacao": 0.02690418914889539, "desconto_retencao": 0.00885013898062132, "beneficios_consulta": 0.06788171348258104, "sem_correspondencia": 0.048955624975390966}, "confidence": 0.6827968030026794, "input_tokens": 110, "latency_ms": 346.8189719999373} +{"id": "g0173-bonus_nao_recebido-longo_contexto-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.005692032491521654, "fidelidade_pontos": 0.0011221019481390542, "fidelidade_resgate": 0.0005613167502862086, "recarga_nao_creditada": 0.00023117644317476862, "internet_pacote_adicional": 0.004448347412100865, "bonus_nao_recebido": 0.9855846940812796, "desconto_retencao": 0.0002662601552416094, "sem_correspondencia": 0.002094070718256286}, "confidence": 0.9855846940812796, "input_tokens": 88, "latency_ms": 237.51858399998582} +{"id": "g0173-bonus_nao_recebido-longo_contexto-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9773718505356903, "internet_pacote_adicional": 0.005929354451247349, "recarga_nao_creditada": 0.004570795125208527, "sem_correspondencia": 0.012127999887853864}, "confidence": 0.9773718505356903, "input_tokens": 86, "latency_ms": 171.82763000005252} +{"id": "g0173-bonus_nao_recebido-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 203, "length_bucket": "longo"}, "pred": "recarga_nao_creditada", "probabilities": {"fidelidade_resgate": 0.04368455156486457, "reclamacao_atendimento": 0.07070977696103027, "plano_nova_linha": 0.02553553960885504, "internet_pacote_adicional": 0.11198021012625728, "desconto_retencao": 0.049235498377716236, "fidelidade_pontos": 0.05538747232682185, "recarga_nao_creditada": 0.2146249921587299, "recarga_saldo": 0.030897569507832585, "beneficios_consulta": 0.14045760950061043, "internet_problema_conexao": 0.08153609597348774, "parceiros_ofertas": 0.05797318876644568, "sem_correspondencia": 0.11797749512734843}, "confidence": 0.2146249921587299, "input_tokens": 92, "latency_ms": 355.49758700005896} +{"id": "g0173-bonus_nao_recebido-longo_contexto-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.38031585228698234, "recarga_nao_creditada": 0.016814319949305503, "bonus_nao_recebido": 0.432835682031152, "sem_correspondencia": 0.17003414573256015}, "confidence": 0.432835682031152, "input_tokens": 87, "latency_ms": 188.64385400001993} +{"id": "g0173-bonus_nao_recebido-longo_contexto-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 268, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.0754406765659292, "desconto_retencao": 0.009267321046331024, "fidelidade_pontos": 0.013080100796895304, "bonus_nao_recebido": 0.7888367337681429, "fidelidade_resgate": 0.009905246289368176, "internet_pacote_adicional": 0.016966767956753163, "recarga_nao_creditada": 0.04455519931410848, "sem_correspondencia": 0.041947954262471755}, "confidence": 0.7888367337681429, "input_tokens": 110, "latency_ms": 248.73769199996332} +{"id": "g0173-bonus_nao_recebido-longo_contexto-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 186, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"marketplace_pedido": 0.01377537317800878, "fidelidade_pontos": 0.01615116144578112, "bonus_nao_recebido": 0.802270364964339, "conta_vencimento": 0.0016970405475384487, "plano_nova_linha": 0.002007913955263551, "internet_pacote_adicional": 0.016222441156724794, "fidelidade_resgate": 0.00529982895477077, "vas_consulta": 0.014872380930696214, "beneficios_consulta": 0.03870292726483291, "suporte_configuracao": 0.0029621604218775413, "recarga_nao_creditada": 0.024457399126058738, "cadastro_atualizacao": 0.0065511219472696135, "internet_consumo": 0.0164181064592099, "desconto_retencao": 0.013678799674999685, "conta_pagamento_confirmacao": 0.006210308145908249, "sem_correspondencia": 0.0187226718267207}, "confidence": 0.802270364964339, "input_tokens": 89, "latency_ms": 456.9178940000711} +{"id": "g0173-bonus_nao_recebido-longo_contexto-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.009891983524417584, "fidelidade_resgate": 0.000882361793776917, "internet_pacote_adicional": 0.016667486209206363, "cancelamento_linha": 7.660533765337243e-05, "negociacao_religacao": 0.00020193522881228017, "bonus_nao_recebido": 0.9619575820969803, "conta_segunda_via": 0.0006552958161616347, "desconto_retencao": 0.0005870119471312338, "troca_numero": 4.0814041860591415e-05, "recarga_realizar": 0.00015853479879878945, "suporte_chip_esim": 6.296889869254586e-05, "fidelidade_pontos": 0.0012688257752042987, "recarga_nao_creditada": 0.00027200423939602384, "conta_explicacao": 0.001479890584104749, "conta_pagamento_confirmacao": 0.0016213438073003036, "sem_correspondencia": 0.004175355900503011}, "confidence": 0.9619575820969803, "input_tokens": 90, "latency_ms": 480.957918999934} +{"id": "g0173-bonus_nao_recebido-longo_contexto-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 99, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 246, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.03075676531697078, "bonus_nao_recebido": 0.8198200784925774, "internet_pacote_adicional": 0.02296519183045072, "sem_correspondencia": 0.12645796436000104}, "confidence": 0.8198200784925774, "input_tokens": 99, "latency_ms": 176.5108729999838} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.7320246665793368, "fidelidade_resgate": 0.009384164547334668, "beneficios_consulta": 0.11272094351496152, "fidelidade_pontos": 0.014086537935408372, "internet_pacote_adicional": 0.06523560705263146, "recarga_nao_creditada": 0.004182584100569013, "desconto_retencao": 0.004908250624232806, "sem_correspondencia": 0.057457245645525304}, "confidence": 0.7320246665793368, "input_tokens": 52, "latency_ms": 218.9426339999727} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["atendimento_humano", "beneficios_consulta", "bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 150, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_fraude": 0.03802576139841044, "parceiros_ofertas": 0.3556933859930167, "reclamacao_atendimento": 0.08336937101416887, "conta_segunda_via": 0.023845030924779086, "atendimento_humano": 0.27932097415301865, "troca_numero": 0.002999048562757634, "desconto_retencao": 0.01809601601210174, "sem_correspondencia": 0.1986504119417469}, "confidence": 0.3556933859930167, "input_tokens": 66, "latency_ms": 238.93051899995044} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.45932436467104093, "negociacao_religacao": 0.006980640433386466, "internet_pacote_adicional": 0.07698782113959311, "conta_debito_automatico_digital": 0.005149312968147165, "internet_problema_conexao": 0.02225848538603504, "desconto_retencao": 0.012474929234214723, "fidelidade_pontos": 0.09288617462493366, "fidelidade_resgate": 0.007320202022575011, "vas_cancelamento": 0.004589901986988945, "beneficios_consulta": 0.09385302896573935, "recarga_nao_creditada": 0.14123632734424887, "sem_correspondencia": 0.07693881122309672}, "confidence": 0.45932436467104093, "input_tokens": 50, "latency_ms": 321.66653299998416} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 120, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.10041752778701314, "fidelidade_pontos": 0.013298350866895167, "bonus_nao_recebido": 0.8281691953644978, "fidelidade_resgate": 0.0055136136976554635, "desconto_retencao": 0.004273186425811847, "internet_pacote_adicional": 0.007573299448337533, "recarga_nao_creditada": 0.001814739039987559, "sem_correspondencia": 0.03894008736980144}, "confidence": 0.8281691953644978, "input_tokens": 60, "latency_ms": 220.43818899999224} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.010776963446261998, "bonus_nao_recebido": 0.5863850909377106, "internet_pacote_adicional": 0.11626133712512267, "sem_correspondencia": 0.2865766084909047}, "confidence": 0.5863850909377106, "input_tokens": 44, "latency_ms": 144.7399009999799} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.7235742564287052, "desconto_retencao": 0.006017678245134557, "fidelidade_pontos": 0.00827530625594702, "fidelidade_resgate": 0.005281160377525514, "internet_pacote_adicional": 0.04199304263981581, "beneficios_consulta": 0.18474508232998074, "recarga_nao_creditada": 0.001204586297357648, "sem_correspondencia": 0.028908887425533478}, "confidence": 0.7235742564287052, "input_tokens": 55, "latency_ms": 214.41488599998593} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_contratacao": 0.009238630582692219, "conta_segunda_via": 0.0032002981923536533, "desconto_retencao": 0.0073875077464414475, "fidelidade_pontos": 0.02519832378708791, "internet_pacote_adicional": 0.11189027935580267, "suporte_sem_sinal": 0.028932241877876585, "internet_consumo": 0.024092372635874097, "internet_problema_conexao": 0.012353572129302695, "roaming_duvida": 0.0022574339648524723, "recarga_nao_creditada": 0.10746620653004449, "beneficios_consulta": 0.07753493678367314, "bonus_nao_recebido": 0.5248641399834014, "fidelidade_resgate": 0.011816822055677629, "portabilidade": 0.004200931660975662, "plano_nova_linha": 0.0046286024401099085, "sem_correspondencia": 0.04493770027383396}, "confidence": 0.5248641399834014, "input_tokens": 42, "latency_ms": 396.3687030000074} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano", "bonus_nao_recebido", "conta_contestacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"atendimento_humano": 0.3915673646492003, "conta_contestacao": 0.39917181435332394, "reclamacao_atendimento": 0.10452807305276121, "sem_correspondencia": 0.10473274794471457}, "confidence": 0.39917181435332394, "input_tokens": 71, "latency_ms": 148.0944790000649} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_resgate": 0.009220224476017282, "negociacao_divida": 0.007808520037282694, "vas_contratacao": 0.008627937738815447, "desconto_retencao": 0.010074708337419594, "vas_consulta": 0.10982197495295293, "fidelidade_pontos": 0.023147400117676176, "recarga_nao_creditada": 0.004395957391957298, "portabilidade": 0.004104383557867163, "bonus_nao_recebido": 0.42864066181557847, "conta_contestacao": 0.02028967945167215, "plano_consulta": 0.12594076323471592, "roaming_pacote": 0.001915615991998996, "beneficios_consulta": 0.06289296262931918, "conta_pagamento_confirmacao": 0.009648798663748435, "internet_pacote_adicional": 0.09921553633873303, "sem_correspondencia": 0.07425487526424521}, "confidence": 0.42864066181557847, "input_tokens": 39, "latency_ms": 379.64632600005643} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.011771947200279437, "internet_pacote_adicional": 0.054533314213777495, "fidelidade_resgate": 0.009908701339311439, "recarga_nao_creditada": 0.012125381325024094, "bonus_nao_recebido": 0.730609301154545, "fidelidade_pontos": 0.013299985850695455, "beneficios_consulta": 0.12507779954503198, "sem_correspondencia": 0.04267356937133507}, "confidence": 0.730609301154545, "input_tokens": 58, "latency_ms": 213.12086399996133} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.2176151646112484, "reclamacao_atendimento": 0.06959550314400274, "roaming_duvida": 0.005373489290571066, "fidelidade_pontos": 0.01657875309948849, "bonus_nao_recebido": 0.4754722276685127, "beneficios_consulta": 0.12677498583887306, "vas_contratacao": 0.004768617609961032, "fidelidade_resgate": 0.00855212780250103, "conta_contestacao": 0.009253346669308044, "recarga_nao_creditada": 0.0037418600486326, "desconto_retencao": 0.0024947326995308455, "sem_correspondencia": 0.05977919151736991}, "confidence": 0.4754722276685127, "input_tokens": 43, "latency_ms": 282.8726640000241} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.002930840289826128, "bonus_nao_recebido": 0.7343940277614814, "conta_segunda_via": 0.00549660777069852, "suporte_sem_sinal": 0.018168903144066145, "fidelidade_resgate": 0.004196477917714418, "desconto_retencao": 0.003007420605846892, "beneficios_consulta": 0.1094890452350369, "vas_consulta": 0.05456360019483191, "fidelidade_pontos": 0.011639569147961541, "conta_explicacao": 0.009601620511478224, "internet_pacote_adicional": 0.02061454469837259, "sem_correspondencia": 0.025897342722685283}, "confidence": 0.7343940277614814, "input_tokens": 51, "latency_ms": 301.30055199992967} +{"id": "g0176-marketplace_compra-informal_abreviado-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"seguranca_fraude": 0.0459196811199307, "marketplace_compra": 0.3307219322501893, "fidelidade_resgate": 0.029589681715157565, "marketplace_pedido": 0.09437373674013701, "parceiros_ofertas": 0.0827369808131091, "fidelidade_pontos": 0.0452469086182524, "plano_nova_linha": 0.08592331834423102, "sem_correspondencia": 0.2854877603989929}, "confidence": 0.3307219322501893, "input_tokens": 36, "latency_ms": 194.53542700000526} +{"id": "g0176-marketplace_compra-informal_abreviado-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"portabilidade": 0.011543025754638218, "parceiros_ofertas": 0.28491019799741896, "vas_contratacao": 0.01618205377532928, "vas_consulta": 0.28654628569758367, "negociacao_divida": 0.011789272070739243, "fidelidade_resgate": 0.010961633736632484, "roaming_cobranca": 0.005121394849402976, "plano_nova_linha": 0.015757558858870757, "marketplace_compra": 0.1132186218766735, "marketplace_pedido": 0.04983046804239538, "suporte_configuracao": 0.050470763412283424, "sem_correspondencia": 0.14366872392803215}, "confidence": 0.28654628569758367, "input_tokens": 41, "latency_ms": 299.9196339999344} +{"id": "g0176-marketplace_compra-informal_abreviado-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.05215887658857668, "marketplace_compra": 0.32450984832283153, "marketplace_pedido": 0.10902017994622824, "conta_pagamento_confirmacao": 0.07606680392493367, "cancelamento_linha": 0.007250926882781455, "fidelidade_resgate": 0.02368733984632642, "parceiros_ofertas": 0.12943147882277442, "sem_correspondencia": 0.2778745456655476}, "confidence": 0.32450984832283153, "input_tokens": 38, "latency_ms": 221.11857899994902} +{"id": "g0176-marketplace_compra-informal_abreviado-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"negociacao_religacao": 0.012849383429235587, "fidelidade_resgate": 0.016144161820144987, "parceiros_ofertas": 0.08759383256335533, "plano_nova_linha": 0.028808846268955846, "recarga_realizar": 0.004865895519389409, "seguranca_fraude": 0.07056908280777748, "beneficios_consulta": 0.20911184585950449, "suporte_chip_esim": 0.02982006897254616, "internet_consumo": 0.06961189172016102, "roaming_duvida": 0.007859889284454222, "vas_contratacao": 0.010422964707113014, "internet_pacote_adicional": 0.1588463348469236, "marketplace_pedido": 0.046272144693568135, "conta_segunda_via": 0.021774087448954146, "marketplace_compra": 0.08615156392615332, "sem_correspondencia": 0.13929800613176327}, "confidence": 0.20911184585950449, "input_tokens": 42, "latency_ms": 413.1390290000354} +{"id": "g0176-marketplace_compra-informal_abreviado-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.04229938705934704, "fidelidade_resgate": 0.02731583701035016, "marketplace_compra": 0.09925389511705701, "sem_correspondencia": 0.8311308808132458}, "confidence": 0.8311308808132458, "input_tokens": 38, "latency_ms": 136.86344699999609} +{"id": "g0176-marketplace_compra-informal_abreviado-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.00763935751813019, "conta_vencimento": 0.003236203989417005, "recarga_realizar": 0.002784750483975989, "conta_pagamento_confirmacao": 0.01600764726118733, "marketplace_pedido": 0.033992540819410645, "seguranca_fraude": 0.021768307779609298, "parceiros_ofertas": 0.0945376550540012, "roaming_duvida": 0.00647452254678497, "marketplace_compra": 0.05572685718696352, "cancelamento_linha": 0.001362200389924095, "fidelidade_resgate": 0.010239408570813385, "plano_nova_linha": 0.00866783894538907, "plano_consulta": 0.08271284578591162, "internet_pacote_adicional": 0.4999112295899152, "suporte_sem_sinal": 0.06816976663461387, "sem_correspondencia": 0.08676886744395267}, "confidence": 0.4999112295899152, "input_tokens": 35, "latency_ms": 373.8165790000494} +{"id": "g0176-marketplace_compra-informal_abreviado-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02094946952807675, "plano_nova_linha": 0.033344923890932805, "marketplace_compra": 0.36784436682127547, "sem_correspondencia": 0.5778612397597149}, "confidence": 0.5778612397597149, "input_tokens": 39, "latency_ms": 137.73105100005978} +{"id": "g0176-marketplace_compra-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"cancelamento_linha": 0.011304536089911606, "suporte_configuracao": 0.015805863105276666, "internet_pacote_adicional": 0.36386985188228066, "parceiros_ofertas": 0.06575592715960714, "conta_contestacao": 0.031778295118422006, "desconto_retencao": 0.01418747776358177, "plano_troca": 0.010180012491247822, "vas_cancelamento": 0.007544407280081165, "suporte_chip_esim": 0.010315336457544214, "vas_consulta": 0.2604772193575936, "marketplace_compra": 0.043146230993648615, "troca_numero": 0.0020653375300203835, "beneficios_consulta": 0.03860386897364508, "recarga_realizar": 0.0044642338335888, "recarga_saldo": 0.0036836797980454904, "sem_correspondencia": 0.116817722165505}, "confidence": 0.36386985188228066, "input_tokens": 36, "latency_ms": 371.1977169999727} +{"id": "g0176-marketplace_compra-informal_abreviado-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.1196043854981334, "plano_nova_linha": 0.06024730160648151, "fidelidade_resgate": 0.03868135781078519, "sem_correspondencia": 0.7814669550845998}, "confidence": 0.7814669550845998, "input_tokens": 34, "latency_ms": 133.0475459999434} +{"id": "g0176-marketplace_compra-informal_abreviado-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"parceiros_ofertas": 0.07782427821635682, "marketplace_compra": 0.09097713062582294, "recarga_realizar": 0.01589927792736743, "cadastro_atualizacao": 0.05159267687066129, "fidelidade_resgate": 0.020488280421341203, "reclamacao_atendimento": 0.07080966102313882, "internet_problema_conexao": 0.04727138490841938, "recarga_nao_creditada": 0.0192953996491544, "portabilidade": 0.00780918620882209, "negociacao_divida": 0.01486147912477182, "plano_troca": 0.015793664086728096, "conta_contestacao": 0.057006637435282816, "marketplace_pedido": 0.08470164081637485, "suporte_sem_sinal": 0.21864546428163603, "plano_nova_linha": 0.01655468127588404, "sem_correspondencia": 0.19046915712823798}, "confidence": 0.21864546428163603, "input_tokens": 37, "latency_ms": 388.0396199999723} +{"id": "g0176-marketplace_compra-informal_abreviado-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.05735093449964319, "recarga_realizar": 0.013315198298180186, "marketplace_pedido": 0.0824630667566513, "plano_nova_linha": 0.02373120818843802, "fidelidade_resgate": 0.030069992352612686, "internet_problema_conexao": 0.06842379685674102, "marketplace_compra": 0.15179923931736458, "sem_correspondencia": 0.572846563730369}, "confidence": 0.572846563730369, "input_tokens": 36, "latency_ms": 193.17103100001987} +{"id": "g0176-marketplace_compra-informal_abreviado-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.059034782197320355, "plano_nova_linha": 0.018570702146820006, "negociacao_religacao": 0.00927001312223935, "fidelidade_resgate": 0.013491133885986953, "recarga_nao_creditada": 0.016339420941302175, "vas_consulta": 0.21814216231499609, "marketplace_pedido": 0.08531123971983841, "troca_numero": 0.00276342936781739, "fidelidade_pontos": 0.030881830796897578, "marketplace_compra": 0.31553533034129677, "roaming_pacote": 0.0038007031356307743, "sem_correspondencia": 0.22685925202985413}, "confidence": 0.31553533034129677, "input_tokens": 36, "latency_ms": 260.0341180000214} +{"id": "g0177-marketplace_compra-erros_digitacao-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.14201436831046366, "marketplace_pedido": 0.10769504973519556, "parceiros_ofertas": 0.10788540461744811, "plano_troca": 0.022885957562282996, "fidelidade_resgate": 0.015232836714142287, "vas_consulta": 0.13028167091100162, "marketplace_compra": 0.21939560607525999, "sem_correspondencia": 0.2546091060742057}, "confidence": 0.2546091060742057, "input_tokens": 43, "latency_ms": 199.57384500003172} +{"id": "g0177-marketplace_compra-erros_digitacao-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"parceiros_ofertas": 0.05657970767263043, "marketplace_compra": 0.07298484747095565, "bonus_nao_recebido": 0.027988671553783012, "suporte_configuracao": 0.037872655024130966, "cadastro_atualizacao": 0.032886919997136985, "marketplace_pedido": 0.06709449271271464, "plano_troca": 0.023723335057206835, "roaming_cobranca": 0.0033501425283787236, "suporte_sem_sinal": 0.18859487063481634, "fidelidade_resgate": 0.018361140803499862, "vas_cancelamento": 0.004385934858745058, "conta_debito_automatico_digital": 0.009656532136458605, "desconto_retencao": 0.024504422294392057, "reclamacao_atendimento": 0.1920904596783458, "plano_nova_linha": 0.05578338958542872, "sem_correspondencia": 0.1841424779913763}, "confidence": 0.1920904596783458, "input_tokens": 47, "latency_ms": 440.68832200002817} +{"id": "g0177-marketplace_compra-erros_digitacao-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"recarga_realizar": 0.09787286947917974, "portabilidade": 0.010887389215776042, "marketplace_pedido": 0.1585249325809817, "marketplace_compra": 0.3956458621080532, "fidelidade_resgate": 0.014857994589699827, "cancelamento_linha": 0.003442014846064813, "conta_segunda_via": 0.03654701311215287, "plano_nova_linha": 0.015784420282512892, "internet_consumo": 0.041782841640902214, "parceiros_ofertas": 0.08881863324499273, "conta_vencimento": 0.005605183150501791, "sem_correspondencia": 0.1302308457491822}, "confidence": 0.3956458621080532, "input_tokens": 41, "latency_ms": 267.7851749999718} +{"id": "g0177-marketplace_compra-erros_digitacao-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.030163685555151865, "vas_contratacao": 0.014176754607702305, "reclamacao_atendimento": 0.05131819590006522, "suporte_sem_sinal": 0.19829026321664828, "marketplace_pedido": 0.08080978877846363, "marketplace_compra": 0.2067690986371927, "parceiros_ofertas": 0.1632325984910194, "internet_problema_conexao": 0.05276249470736063, "portabilidade": 0.010585638007144016, "plano_nova_linha": 0.008329570485425061, "troca_numero": 0.0033784223102181704, "sem_correspondencia": 0.18018348930360875}, "confidence": 0.2067690986371927, "input_tokens": 43, "latency_ms": 271.5954249999868} +{"id": "g0177-marketplace_compra-erros_digitacao-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0293125663595284, "parceiros_ofertas": 0.11044499442644409, "vas_cancelamento": 0.019731549840145555, "recarga_saldo": 0.02129822442379928, "marketplace_compra": 0.2785704773451459, "marketplace_pedido": 0.10458539582171136, "plano_nova_linha": 0.050466381765401094, "sem_correspondencia": 0.38559041001782435}, "confidence": 0.38559041001782435, "input_tokens": 48, "latency_ms": 201.42450100001952} +{"id": "g0177-marketplace_compra-erros_digitacao-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.03965141930270424, "marketplace_compra": 0.3212292140516212, "marketplace_pedido": 0.11824782739536753, "plano_nova_linha": 0.02511792960379018, "fidelidade_pontos": 0.07066578299553683, "fidelidade_resgate": 0.021780335910575422, "parceiros_ofertas": 0.1283971347742263, "sem_correspondencia": 0.2749103559661783}, "confidence": 0.3212292140516212, "input_tokens": 45, "latency_ms": 200.16501399993558} +{"id": "g0177-marketplace_compra-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_saldo": 0.01195231829565882, "parceiros_ofertas": 0.2225976892657492, "troca_numero": 0.0325232335646571, "fidelidade_pontos": 0.07089194681827704, "plano_nova_linha": 0.03725062697101618, "marketplace_pedido": 0.29960137717277324, "fidelidade_resgate": 0.03173423942824542, "sem_correspondencia": 0.293448568483623}, "confidence": 0.29960137717277324, "input_tokens": 50, "latency_ms": 194.95548300005794} +{"id": "g0177-marketplace_compra-erros_digitacao-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02914034954899636, "plano_nova_linha": 0.042122603598896566, "marketplace_compra": 0.4598407462709683, "sem_correspondencia": 0.46889630058113874}, "confidence": 0.46889630058113874, "input_tokens": 44, "latency_ms": 138.34240899996075} +{"id": "g0177-marketplace_compra-erros_digitacao-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.08411021570682581, "internet_problema_conexao": 0.04236377048051046, "suporte_chip_esim": 0.0811466357640948, "recarga_realizar": 0.11955054592383176, "marketplace_pedido": 0.08275108090825632, "vas_cancelamento": 0.008812050527814266, "plano_nova_linha": 0.16830959995476158, "marketplace_compra": 0.1129234189511205, "fidelidade_resgate": 0.027564396633956864, "plano_troca": 0.03248379479763887, "cancelamento_linha": 0.008366969644066628, "sem_correspondencia": 0.2316175207071222}, "confidence": 0.2316175207071222, "input_tokens": 45, "latency_ms": 287.09568599992963} +{"id": "g0177-marketplace_compra-erros_digitacao-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.1935496928712113, "fidelidade_resgate": 0.02534058515784252, "plano_nova_linha": 0.033340486512147695, "sem_correspondencia": 0.7477692354587985}, "confidence": 0.7477692354587985, "input_tokens": 43, "latency_ms": 140.26545399997303} +{"id": "g0177-marketplace_compra-erros_digitacao-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.3525820282545902, "plano_nova_linha": 0.05327112833821066, "fidelidade_resgate": 0.03944505275742945, "sem_correspondencia": 0.5547017906497697}, "confidence": 0.5547017906497697, "input_tokens": 49, "latency_ms": 138.24189799993292} +{"id": "g0177-marketplace_compra-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.027562510530231638, "plano_nova_linha": 0.0960723097928499, "marketplace_pedido": 0.1389552817376921, "sem_correspondencia": 0.7374098979392264}, "confidence": 0.7374098979392264, "input_tokens": 47, "latency_ms": 137.71513100004995} +{"id": "g0181-marketplace_compra-indireto_multiplo-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 0.13726453415989986, "parceiros_ofertas": 0.061803791369805204, "fidelidade_resgate": 0.010237229937924577, "marketplace_compra": 0.07434569262870132, "cadastro_atualizacao": 0.5720096202538809, "conta_contestacao": 0.008849666410628008, "troca_numero": 0.0023475314841377173, "conta_vencimento": 0.0024895551492737935, "conta_segunda_via": 0.012898320269103924, "fidelidade_pontos": 0.01905678389589478, "marketplace_pedido": 0.025404199833635194, "sem_correspondencia": 0.07329307460711464}, "confidence": 0.5720096202538809, "input_tokens": 81, "latency_ms": 288.60542699999314} +{"id": "g0181-marketplace_compra-indireto_multiplo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_pontos": 0.11479725907206069, "suporte_sem_sinal": 0.07958730690211537, "conta_vencimento": 0.003410724068080857, "marketplace_pedido": 0.11644839706357238, "plano_nova_linha": 0.01573514493652071, "roaming_duvida": 0.005627330134486771, "desconto_retencao": 0.019005307055999177, "vas_contratacao": 0.011574057331287932, "fidelidade_resgate": 0.037254696865758094, "parceiros_ofertas": 0.33518214476507097, "vas_consulta": 0.20674622600688447, "sem_correspondencia": 0.05463140579816258}, "confidence": 0.33518214476507097, "input_tokens": 56, "latency_ms": 291.19963200002985} +{"id": "g0181-marketplace_compra-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["bonus_nao_recebido"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_cancelamento": 0.03202908345929634, "reclamacao_atendimento": 0.15365482194183708, "negociacao_divida": 0.019007503154359152, "negociacao_religacao": 0.008713396816021157, "parceiros_ofertas": 0.35294209365893303, "cadastro_atualizacao": 0.0291112741751318, "conta_vencimento": 0.006639074243571154, "suporte_sem_sinal": 0.1481543416499588, "fidelidade_resgate": 0.025301572690555902, "plano_nova_linha": 0.03027444572849297, "marketplace_pedido": 0.05250463032376242, "sem_correspondencia": 0.14166776215808016}, "confidence": 0.35294209365893303, "input_tokens": 71, "latency_ms": 297.24639999994906} +{"id": "g0181-marketplace_compra-indireto_multiplo-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_resgate": 0.02802240451554682, "marketplace_compra": 0.06595955424894799, "plano_nova_linha": 0.6430043949431483, "sem_correspondencia": 0.26301364629235685}, "confidence": 0.6430043949431483, "input_tokens": 69, "latency_ms": 149.30198599995492} +{"id": "g0181-marketplace_compra-indireto_multiplo-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.005979509092205212, "conta_debito_automatico_digital": 0.0643490081402866, "fidelidade_resgate": 0.016027906293356955, "portabilidade": 0.012169869631700324, "conta_contestacao": 0.07063172561838207, "parceiros_ofertas": 0.11017558090357203, "plano_nova_linha": 0.010636449687316593, "internet_consumo": 0.0942879765043464, "marketplace_compra": 0.055764988676064234, "marketplace_pedido": 0.04024230256698305, "suporte_chip_esim": 0.07956323646337748, "roaming_duvida": 0.010942008265906656, "desconto_retencao": 0.013175969105394017, "seguranca_perda_roubo": 0.033155674830543665, "suporte_sem_sinal": 0.15664086963936, "sem_correspondencia": 0.22625692458120472}, "confidence": 0.22625692458120472, "input_tokens": 56, "latency_ms": 443.1868660000191} +{"id": "g0181-marketplace_compra-indireto_multiplo-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 164, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.10777050023553475, "seguranca_fraude": 0.04815299665164466, "fidelidade_resgate": 0.01651209671247465, "conta_contestacao": 0.041612072030283206, "vas_cancelamento": 0.0031717165017105093, "marketplace_pedido": 0.06521526288797931, "recarga_saldo": 0.004696898851116972, "plano_nova_linha": 0.05881285574236479, "conta_vencimento": 0.004823576888071766, "marketplace_compra": 0.30098019479773, "reclamacao_atendimento": 0.07973619929193161, "sem_correspondencia": 0.26851562940915774}, "confidence": 0.30098019479773, "input_tokens": 69, "latency_ms": 304.2957080000406} +{"id": "g0181-marketplace_compra-indireto_multiplo-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.12051592408073175, "marketplace_compra": 0.0412621374052126, "internet_pacote_adicional": 0.06991783321148654, "marketplace_pedido": 0.0315493931904616, "conta_contestacao": 0.07757767058677463, "plano_consulta": 0.1834543292685053, "recarga_realizar": 0.005742708049931882, "plano_nova_linha": 0.012625117409970837, "fidelidade_resgate": 0.015971453384415704, "beneficios_consulta": 0.11704448261724464, "parceiros_ofertas": 0.04749851159755851, "suporte_chip_esim": 0.05893285396895248, "roaming_cobranca": 0.005865113634910773, "negociacao_divida": 0.0139950202332431, "roaming_duvida": 0.00995073996631086, "sem_correspondencia": 0.1880967113942888}, "confidence": 0.1880967113942888, "input_tokens": 63, "latency_ms": 421.70065400000567} +{"id": "g0181-marketplace_compra-indireto_multiplo-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"parceiros_ofertas": 0.01956738537512161, "roaming_duvida": 0.008919685174700782, "cadastro_atualizacao": 0.012797113546720352, "internet_pacote_adicional": 0.8403821612999235, "roaming_pacote": 0.002216561471301899, "marketplace_pedido": 0.012950901912609517, "marketplace_compra": 0.02321522131138432, "bonus_nao_recebido": 0.009818355582570337, "fidelidade_resgate": 0.004930197276196574, "plano_nova_linha": 0.004618107355207996, "recarga_saldo": 0.002993478448808943, "sem_correspondencia": 0.057590831245454215}, "confidence": 0.8403821612999235, "input_tokens": 70, "latency_ms": 313.27700499991806} +{"id": "g0181-marketplace_compra-indireto_multiplo-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 0.13217332663744702, "marketplace_pedido": 0.0907935479851019, "reclamacao_atendimento": 0.0739520101110933, "fidelidade_resgate": 0.22662904352033786, "portabilidade": 0.013237131463651401, "parceiros_ofertas": 0.1088507672656156, "conta_explicacao": 0.06790406105136734, "plano_nova_linha": 0.018544196668024437, "conta_contestacao": 0.027091798698340386, "marketplace_compra": 0.047786376302248766, "internet_pacote_adicional": 0.051884765508366404, "sem_correspondencia": 0.14115297478840558}, "confidence": 0.22662904352033786, "input_tokens": 71, "latency_ms": 303.5848499999929} +{"id": "g0181-marketplace_compra-indireto_multiplo-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.06123378119259079, "roaming_cobranca": 0.0036640218407883937, "vas_consulta": 0.06451771399306452, "troca_numero": 0.0016894973790885452, "parceiros_ofertas": 0.11603887362959021, "marketplace_pedido": 0.03996912011881016, "conta_segunda_via": 0.16469554580092122, "suporte_sem_sinal": 0.10444329664421739, "fidelidade_resgate": 0.009671685272355072, "recarga_saldo": 0.010704739935642938, "recarga_nao_creditada": 0.005802197373748481, "marketplace_compra": 0.05957711479685673, "atendimento_humano": 0.031161848412134898, "conta_pagamento_confirmacao": 0.11765258742824301, "plano_nova_linha": 0.027412256187649087, "sem_correspondencia": 0.18176571999429858}, "confidence": 0.18176571999429858, "input_tokens": 69, "latency_ms": 405.02590599999166} +{"id": "g0181-marketplace_compra-indireto_multiplo-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["marketplace_pedido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.16934761081982702, "marketplace_pedido": 0.16845063535994573, "parceiros_ofertas": 0.11314309423099177, "reclamacao_atendimento": 0.06679217977693426, "fidelidade_resgate": 0.02376633114992502, "internet_problema_conexao": 0.16079967832116057, "plano_nova_linha": 0.03074084434176095, "sem_correspondencia": 0.2669596259994547}, "confidence": 0.2669596259994547, "input_tokens": 75, "latency_ms": 227.95197599998573} +{"id": "g0181-marketplace_compra-indireto_multiplo-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 144, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.04408417384545958, "marketplace_compra": 0.1691845550547983, "fidelidade_resgate": 0.04938400665554422, "sem_correspondencia": 0.737347264444198}, "confidence": 0.737347264444198, "input_tokens": 66, "latency_ms": 148.69879399998354} +{"id": "g0184-marketplace_pedido-erros_digitacao-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.08688162915168372, "parceiros_ofertas": 0.08838217606713426, "internet_problema_conexao": 0.05845288121939211, "portabilidade": 0.021172832461005087, "marketplace_pedido": 0.25380131318642224, "fidelidade_pontos": 0.03548686911739183, "marketplace_compra": 0.09301595285889559, "sem_correspondencia": 0.3628063459380752}, "confidence": 0.3628063459380752, "input_tokens": 40, "latency_ms": 200.40353599995342} +{"id": "g0184-marketplace_pedido-erros_digitacao-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.06527179525190821, "vas_cancelamento": 0.027252476852753737, "portabilidade": 0.010781797655730958, "atendimento_humano": 0.1278262743341709, "suporte_sem_sinal": 0.16956783949561305, "roaming_duvida": 0.017254289360164824, "troca_numero": 0.00360048983898356, "plano_troca": 0.006666069896887544, "conta_explicacao": 0.05686727578426205, "parceiros_ofertas": 0.103670359381966, "conta_segunda_via": 0.06866675663273844, "seguranca_perda_roubo": 0.04736448484960351, "recarga_nao_creditada": 0.009097775507935618, "vas_contratacao": 0.015083526366508051, "marketplace_pedido": 0.09318730300190371, "sem_correspondencia": 0.1778414857888698}, "confidence": 0.1778414857888698, "input_tokens": 37, "latency_ms": 390.2561209999931} +{"id": "g0184-marketplace_pedido-erros_digitacao-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.038879613888864066, "marketplace_pedido": 0.14644688204176484, "marketplace_compra": 0.2097919261851319, "sem_correspondencia": 0.6048815778842392}, "confidence": 0.6048815778842392, "input_tokens": 42, "latency_ms": 135.3703879999557} +{"id": "g0184-marketplace_pedido-erros_digitacao-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.020844963748578513, "plano_consulta": 0.10239984734057428, "suporte_sem_sinal": 0.3020274231544112, "conta_segunda_via": 0.04595490086728554, "marketplace_pedido": 0.12604140531716324, "parceiros_ofertas": 0.02909247572458896, "recarga_saldo": 0.006859437990544686, "suporte_configuracao": 0.024892972472896013, "marketplace_compra": 0.05347225403659141, "plano_nova_linha": 0.026761099503369693, "atendimento_humano": 0.04953106429295736, "sem_correspondencia": 0.21212215555103908}, "confidence": 0.3020274231544112, "input_tokens": 35, "latency_ms": 287.7349469999899} +{"id": "g0184-marketplace_pedido-erros_digitacao-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.10414884153951073, "recarga_saldo": 0.01808570439911252, "recarga_realizar": 0.038930414847348084, "bonus_nao_recebido": 0.03499967081470193, "parceiros_ofertas": 0.0809378973243544, "marketplace_pedido": 0.27084638403500816, "marketplace_compra": 0.13243817631695046, "sem_correspondencia": 0.31961291072301373}, "confidence": 0.31961291072301373, "input_tokens": 38, "latency_ms": 200.91731000002255} +{"id": "g0184-marketplace_pedido-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_contratacao": 0.026736223153748066, "conta_contestacao": 0.08210980437712051, "cancelamento_linha": 0.006500440879740522, "portabilidade": 0.011498661187430028, "suporte_chip_esim": 0.026664746006261883, "parceiros_ofertas": 0.09174185570905964, "internet_consumo": 0.08895593451366342, "beneficios_consulta": 0.17722744376831023, "suporte_sem_sinal": 0.2271891912754525, "roaming_pacote": 0.005722807922835183, "marketplace_compra": 0.04974524107791405, "sem_correspondencia": 0.20590765012846393}, "confidence": 0.2271891912754525, "input_tokens": 39, "latency_ms": 277.5080679999746} +{"id": "g0184-marketplace_pedido-erros_digitacao-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.0388855749327152, "marketplace_pedido": 0.23257924702979343, "marketplace_compra": 0.06537729526079183, "sem_correspondencia": 0.6631578827766995}, "confidence": 0.6631578827766995, "input_tokens": 34, "latency_ms": 131.9184870000072} +{"id": "g0184-marketplace_pedido-erros_digitacao-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.04509597601160989, "vas_consulta": 0.10494044322926593, "suporte_configuracao": 0.019981402713051644, "beneficios_consulta": 0.06490590361386024, "suporte_chip_esim": 0.017950050361465648, "plano_consulta": 0.10488073427693217, "plano_nova_linha": 0.015550049804721017, "cancelamento_linha": 0.003399596749948462, "suporte_sem_sinal": 0.1657710804611877, "marketplace_pedido": 0.11888561284302032, "marketplace_compra": 0.03854432665269883, "desconto_retencao": 0.01677635296065582, "conta_debito_automatico_digital": 0.019234711120691347, "internet_consumo": 0.042958952076426464, "parceiros_ofertas": 0.0381163317796845, "sem_correspondencia": 0.18300847534478001}, "confidence": 0.18300847534478001, "input_tokens": 37, "latency_ms": 409.7306710000339} +{"id": "g0184-marketplace_pedido-erros_digitacao-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.041996906533629884, "marketplace_pedido": 0.10293603633660321, "marketplace_compra": 0.18717646363815793, "sem_correspondencia": 0.667890593491609}, "confidence": 0.667890593491609, "input_tokens": 36, "latency_ms": 136.8535480000901} +{"id": "g0184-marketplace_pedido-erros_digitacao-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.09520928881126842, "plano_nova_linha": 0.028317267671945645, "desconto_retencao": 0.09674601569417049, "recarga_saldo": 0.015649882376944316, "plano_troca": 0.04510405458044762, "roaming_duvida": 0.016982480124422307, "parceiros_ofertas": 0.04914654571652953, "recarga_realizar": 0.012636005313575031, "bonus_nao_recebido": 0.03497543029596968, "negociacao_divida": 0.027931301537246933, "marketplace_compra": 0.037406059172478655, "recarga_nao_creditada": 0.01680302917347718, "marketplace_pedido": 0.12844330988332733, "conta_vencimento": 0.02216051606116372, "conta_segunda_via": 0.03674805372589587, "sem_correspondencia": 0.3357407598611373}, "confidence": 0.3357407598611373, "input_tokens": 39, "latency_ms": 391.7767919999733} +{"id": "g0184-marketplace_pedido-erros_digitacao-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.042797786327029776, "plano_troca": 0.018137258285537663, "vas_consulta": 0.22848168090541682, "marketplace_compra": 0.1322344906687796, "conta_explicacao": 0.0515678306769014, "roaming_pacote": 0.006555527508312297, "marketplace_pedido": 0.09417171938119517, "sem_correspondencia": 0.4260537062468273}, "confidence": 0.4260537062468273, "input_tokens": 35, "latency_ms": 198.3108510000875} +{"id": "g0184-marketplace_pedido-erros_digitacao-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.08246944420328298, "marketplace_compra": 0.0403283552114934, "seguranca_perda_roubo": 0.2467467582800213, "cadastro_atualizacao": 0.030405470421005405, "conta_pagamento_confirmacao": 0.037453813072011524, "suporte_configuracao": 0.013483077811932656, "plano_consulta": 0.09046738946532226, "reclamacao_atendimento": 0.04563645823423018, "parceiros_ofertas": 0.04527797726016077, "conta_contestacao": 0.019929672434985474, "plano_troca": 0.19019237900202332, "recarga_realizar": 0.004002397104259654, "roaming_cobranca": 0.0023360898229589223, "marketplace_pedido": 0.02995023992883276, "internet_consumo": 0.02678560010930412, "sem_correspondencia": 0.09453487763817528}, "confidence": 0.2467467582800213, "input_tokens": 38, "latency_ms": 381.2400049999951} +{"id": "g0186-marketplace_pedido-emocional-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"reclamacao_atendimento": 0.11381424785504328, "beneficios_consulta": 0.12998955599445966, "seguranca_perda_roubo": 0.053711219572974596, "marketplace_compra": 0.027688359358652704, "cancelamento_linha": 0.0035890479963403828, "internet_consumo": 0.0897370100030024, "suporte_sem_sinal": 0.07022549561882765, "conta_explicacao": 0.033235115723757716, "recarga_realizar": 0.0037660998771771263, "parceiros_ofertas": 0.042756801738859054, "bonus_nao_recebido": 0.02175008613954262, "plano_consulta": 0.1903739368403383, "seguranca_fraude": 0.03828086522224013, "roaming_duvida": 0.013574158517846354, "marketplace_pedido": 0.03414133361220485, "sem_correspondencia": 0.1333666659287332}, "confidence": 0.1903739368403383, "input_tokens": 45, "latency_ms": 397.7660289999676} +{"id": "g0186-marketplace_pedido-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.014331331556651731, "parceiros_ofertas": 0.07447198074947287, "marketplace_compra": 0.050167475176048325, "sem_correspondencia": 0.861029212517827}, "confidence": 0.861029212517827, "input_tokens": 37, "latency_ms": 130.75080400005845} +{"id": "g0186-marketplace_pedido-emocional-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.07198771462280475, "conta_debito_automatico_digital": 0.007642437774543374, "marketplace_pedido": 0.07329476245878327, "parceiros_ofertas": 0.036747256257131024, "portabilidade": 0.00951291478428359, "roaming_pacote": 0.006022059047385792, "plano_consulta": 0.08870625782460224, "bonus_nao_recebido": 0.053362411482619276, "marketplace_compra": 0.22674417813839215, "internet_problema_conexao": 0.06362139849831572, "suporte_chip_esim": 0.01474328169761958, "conta_explicacao": 0.03187875657410269, "plano_troca": 0.01061456875027291, "beneficios_consulta": 0.11286104632188745, "roaming_duvida": 0.020624189502892534, "sem_correspondencia": 0.17163676626436364}, "confidence": 0.22674417813839215, "input_tokens": 45, "latency_ms": 405.29104000006555} +{"id": "g0186-marketplace_pedido-emocional-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.17376270694752835, "marketplace_pedido": 0.11944979574157266, "parceiros_ofertas": 0.06436417731375824, "sem_correspondencia": 0.6424233199971408}, "confidence": 0.6424233199971408, "input_tokens": 42, "latency_ms": 141.88109500003065} +{"id": "g0186-marketplace_pedido-emocional-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.08789192000776723, "recarga_realizar": 0.0186036539978072, "fidelidade_resgate": 0.07190271962508676, "parceiros_ofertas": 0.13794983384039972, "marketplace_pedido": 0.2622618259930751, "marketplace_compra": 0.1107859017310261, "cancelamento_linha": 0.02629712218976304, "sem_correspondencia": 0.2843070226150748}, "confidence": 0.2843070226150748, "input_tokens": 44, "latency_ms": 194.0868969999201} +{"id": "g0186-marketplace_pedido-emocional-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.20798336279367452, "marketplace_compra": 0.06639478454582072, "parceiros_ofertas": 0.0414723983626425, "sem_correspondencia": 0.6841494542978622}, "confidence": 0.6841494542978622, "input_tokens": 44, "latency_ms": 138.1768749999992} +{"id": "g0186-marketplace_pedido-emocional-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.01990320473271035, "marketplace_pedido": 0.07109173917166747, "parceiros_ofertas": 0.10402868373232686, "internet_pacote_adicional": 0.37843306707304464, "desconto_retencao": 0.0490461275037386, "seguranca_fraude": 0.06710941141372931, "roaming_duvida": 0.01362597062918912, "plano_nova_linha": 0.011485526921898475, "conta_vencimento": 0.011244493196302998, "recarga_realizar": 0.00590939755360091, "marketplace_compra": 0.05436890780274802, "sem_correspondencia": 0.2137534702690432}, "confidence": 0.37843306707304464, "input_tokens": 42, "latency_ms": 270.48871800002416} +{"id": "g0186-marketplace_pedido-emocional-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.06369490128982885, "suporte_sem_sinal": 0.23638938191242975, "seguranca_fraude": 0.1815491603199455, "roaming_duvida": 0.027435393799577698, "roaming_pacote": 0.009237568756658071, "marketplace_pedido": 0.11445184711775297, "marketplace_compra": 0.059821411521573276, "conta_vencimento": 0.017097350082566215, "recarga_realizar": 0.014149523234743451, "parceiros_ofertas": 0.05869656757491404, "recarga_saldo": 0.008685282366832477, "sem_correspondencia": 0.20879161202317764}, "confidence": 0.23638938191242975, "input_tokens": 40, "latency_ms": 282.5214079999796} +{"id": "g0186-marketplace_pedido-emocional-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.013436415314056632, "parceiros_ofertas": 0.0782992248506704, "seguranca_fraude": 0.05327783557242335, "marketplace_pedido": 0.15722332989978757, "marketplace_compra": 0.19252652046403138, "recarga_realizar": 0.005905990058918423, "troca_numero": 0.022473614798931868, "sem_correspondencia": 0.47685706904118036}, "confidence": 0.47685706904118036, "input_tokens": 44, "latency_ms": 192.26726900001267} +{"id": "g0186-marketplace_pedido-emocional-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.1371738504521206, "parceiros_ofertas": 0.06415299517372236, "marketplace_compra": 0.07635710615983922, "sem_correspondencia": 0.7223160482143178}, "confidence": 0.7223160482143178, "input_tokens": 45, "latency_ms": 138.72994400003336} +{"id": "g0186-marketplace_pedido-emocional-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.05961785776410255, "marketplace_pedido": 0.3440693200266752, "marketplace_compra": 0.08645740602315845, "sem_correspondencia": 0.5098554161860638}, "confidence": 0.5098554161860638, "input_tokens": 41, "latency_ms": 136.31007799995132} +{"id": "g0186-marketplace_pedido-emocional-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.18441052893494328, "conta_debito_automatico_digital": 0.027911900244227072, "plano_consulta": 0.06057241728059208, "reclamacao_atendimento": 0.056883761157133686, "parceiros_ofertas": 0.18319413213677396, "marketplace_pedido": 0.19187747167445465, "portabilidade": 0.018073251224152855, "sem_correspondencia": 0.2770765373477224}, "confidence": 0.2770765373477224, "input_tokens": 48, "latency_ms": 208.46026200001688} +{"id": "g0187-marketplace_pedido-longo_contexto-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 227, "length_bucket": "longo"}, "pred": "vas_consulta", "probabilities": {"conta_explicacao": 0.03610980201238653, "reclamacao_atendimento": 0.06665432569549289, "suporte_sem_sinal": 0.1841610702248477, "vas_consulta": 0.28077811493034444, "troca_numero": 0.002331143518638742, "vas_cancelamento": 0.004040460172815834, "parceiros_ofertas": 0.018703701301193237, "portabilidade": 0.006822926111454018, "internet_consumo": 0.01519276507651838, "negociacao_divida": 0.0053413492628841645, "marketplace_pedido": 0.12262543504985693, "marketplace_compra": 0.12036556960721913, "fidelidade_pontos": 0.008168948025598912, "conta_debito_automatico_digital": 0.0059532300677365285, "suporte_chip_esim": 0.007494147066506797, "sem_correspondencia": 0.11525701187650578}, "confidence": 0.28077811493034444, "input_tokens": 85, "latency_ms": 472.6378919999661} +{"id": "g0187-marketplace_pedido-longo_contexto-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 216, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.24362390144360507, "parceiros_ofertas": 0.11087803046950562, "marketplace_pedido": 0.18849056116533752, "sem_correspondencia": 0.4570075069215518}, "confidence": 0.4570075069215518, "input_tokens": 89, "latency_ms": 162.19739000007394} +{"id": "g0187-marketplace_pedido-longo_contexto-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.2089481966491068, "parceiros_ofertas": 0.054231494955959116, "marketplace_compra": 0.17223352593194716, "sem_correspondencia": 0.5645867824629869}, "confidence": 0.5645867824629869, "input_tokens": 74, "latency_ms": 151.15504700008842} +{"id": "g0187-marketplace_pedido-longo_contexto-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"parceiros_ofertas": 0.06604823433208334, "reclamacao_atendimento": 0.1616894593740471, "internet_problema_conexao": 0.04806129980053026, "conta_explicacao": 0.04470403467470388, "cancelamento_linha": 0.13070936427986604, "marketplace_compra": 0.042398389191934525, "beneficios_consulta": 0.1072215506403434, "fidelidade_pontos": 0.03685754889515667, "suporte_sem_sinal": 0.1391840420336423, "marketplace_pedido": 0.0772184799766998, "recarga_nao_creditada": 0.005178051040444238, "sem_correspondencia": 0.1407295457605484}, "confidence": 0.1616894593740471, "input_tokens": 74, "latency_ms": 311.3524080000616} +{"id": "g0187-marketplace_pedido-longo_contexto-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_explicacao": 0.03725743276412863, "internet_consumo": 0.03453174962414545, "recarga_saldo": 0.004033165965074832, "marketplace_pedido": 0.04355252513870352, "internet_problema_conexao": 0.05091800144446082, "beneficios_consulta": 0.0274754779996561, "vas_consulta": 0.13475854632091455, "marketplace_compra": 0.07311291213560425, "parceiros_ofertas": 0.027996290344762195, "internet_pacote_adicional": 0.105777903898722, "seguranca_fraude": 0.290676681833916, "sem_correspondencia": 0.1699093125299117}, "confidence": 0.290676681833916, "input_tokens": 76, "latency_ms": 299.82775199994194} +{"id": "g0187-marketplace_pedido-longo_contexto-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"seguranca_fraude": 0.037188734157875304, "internet_pacote_adicional": 0.28081926173848093, "seguranca_perda_roubo": 0.041567540874944346, "marketplace_pedido": 0.07444479176075475, "vas_consulta": 0.31193175323622485, "marketplace_compra": 0.05241558229418887, "parceiros_ofertas": 0.022112978205282418, "conta_pagamento_confirmacao": 0.015924181488841144, "bonus_nao_recebido": 0.009437191122115478, "conta_contestacao": 0.022583122870597768, "recarga_saldo": 0.002891744665282006, "sem_correspondencia": 0.1286831175854121}, "confidence": 0.31193175323622485, "input_tokens": 71, "latency_ms": 314.7367109999095} +{"id": "g0187-marketplace_pedido-longo_contexto-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 162, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.13159013480790663, "marketplace_compra": 0.08623323294246667, "parceiros_ofertas": 0.04363606352696154, "sem_correspondencia": 0.7385405687226652}, "confidence": 0.7385405687226652, "input_tokens": 72, "latency_ms": 148.49188100004085} +{"id": "g0187-marketplace_pedido-longo_contexto-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.14818769803783072, "marketplace_pedido": 0.0645032827891654, "parceiros_ofertas": 0.05574318063067779, "sem_correspondencia": 0.731565838542326}, "confidence": 0.731565838542326, "input_tokens": 68, "latency_ms": 148.2535289999305} +{"id": "g0187-marketplace_pedido-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_nova_linha": 0.04424256370289706, "parceiros_ofertas": 0.14165065898980092, "vas_consulta": 0.3855674189611343, "fidelidade_resgate": 0.014680145014428424, "vas_contratacao": 0.018618933483672263, "marketplace_compra": 0.04088426299485224, "roaming_cobranca": 0.005940767351792661, "cadastro_atualizacao": 0.07580902275639215, "reclamacao_atendimento": 0.07026722141472133, "negociacao_divida": 0.009035737072799031, "portabilidade": 0.01300160560800273, "sem_correspondencia": 0.18030166264950695}, "confidence": 0.3855674189611343, "input_tokens": 73, "latency_ms": 296.0193650000065} +{"id": "g0187-marketplace_pedido-longo_contexto-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 165, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"seguranca_fraude": 0.034931907552151344, "vas_cancelamento": 0.011610259961547197, "roaming_duvida": 0.010565794673295202, "conta_segunda_via": 0.04140006986018667, "desconto_retencao": 0.019962066055914416, "suporte_configuracao": 0.024742101793427215, "conta_contestacao": 0.06215374897362542, "recarga_saldo": 0.009574686721019344, "parceiros_ofertas": 0.02021752040206338, "roaming_cobranca": 0.008100585540882981, "negociacao_divida": 0.01341747289380603, "vas_consulta": 0.36120011474304553, "marketplace_compra": 0.06837160528699673, "internet_pacote_adicional": 0.1423335901297154, "marketplace_pedido": 0.07772473687418639, "sem_correspondencia": 0.09369373853813676}, "confidence": 0.36120011474304553, "input_tokens": 69, "latency_ms": 437.6893490000384} +{"id": "g0187-marketplace_pedido-longo_contexto-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 152, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.12757932664530997, "parceiros_ofertas": 0.049016540906707165, "marketplace_pedido": 0.19191207766860435, "sem_correspondencia": 0.6314920547793785}, "confidence": 0.6314920547793785, "input_tokens": 66, "latency_ms": 148.37464799995814} +{"id": "g0187-marketplace_pedido-longo_contexto-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 200, "length_bucket": "longo"}, "pred": "vas_consulta", "probabilities": {"reclamacao_atendimento": 0.06078002746206773, "atendimento_humano": 0.10518796991770457, "desconto_retencao": 0.018498961321752067, "cadastro_atualizacao": 0.04105855994577825, "cancelamento_linha": 0.02405473833288609, "internet_consumo": 0.020407667868207705, "parceiros_ofertas": 0.15297739571046418, "marketplace_pedido": 0.10050820797957415, "marketplace_compra": 0.13060038101888236, "conta_debito_automatico_digital": 0.00438202741718078, "portabilidade": 0.006057563847366607, "negociacao_religacao": 0.008227188335539124, "seguranca_perda_roubo": 0.02544642300241048, "vas_consulta": 0.20765765504471045, "roaming_pacote": 0.0022417391251440605, "sem_correspondencia": 0.0919134936703314}, "confidence": 0.20765765504471045, "input_tokens": 82, "latency_ms": 449.16979399999946} +{"id": "g0189-parceiros_ofertas-curto_neutro-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.6972002115659515, "beneficios_consulta": 0.09908926203331267, "vas_contratacao": 0.010742119082348378, "sem_correspondencia": 0.19296840731838752}, "confidence": 0.6972002115659515, "input_tokens": 30, "latency_ms": 130.93574399999852} +{"id": "g0189-parceiros_ofertas-curto_neutro-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 0.0031121321808913155, "marketplace_pedido": 0.013182669816619391, "cadastro_atualizacao": 0.010485622051704573, "beneficios_consulta": 0.01079428377191404, "marketplace_compra": 0.0255490801038729, "vas_contratacao": 0.0029725271604371857, "recarga_realizar": 0.0006676660819553487, "conta_explicacao": 0.004248578547273863, "vas_consulta": 0.05298257594470598, "parceiros_ofertas": 0.8319567403199303, "plano_nova_linha": 0.002283656260540447, "sem_correspondencia": 0.04176446776015466}, "confidence": 0.8319567403199303, "input_tokens": 31, "latency_ms": 271.9931200000474} +{"id": "g0189-parceiros_ofertas-curto_neutro-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"conta_debito_automatico_digital": 0.01923204945901004, "marketplace_pedido": 0.04579664364403439, "fidelidade_resgate": 0.007644248610819001, "vas_contratacao": 0.006355195264810354, "vas_cancelamento": 0.002586921194467276, "bonus_nao_recebido": 0.009528084595970258, "reclamacao_atendimento": 0.025682249870360132, "marketplace_compra": 0.042445059589002826, "beneficios_consulta": 0.16560511183064824, "cadastro_atualizacao": 0.017144458256651455, "desconto_retencao": 0.008754713403728796, "conta_vencimento": 0.003241911509359832, "parceiros_ofertas": 0.5371370876580853, "plano_troca": 0.005394960252787246, "conta_segunda_via": 0.006296039983562865, "sem_correspondencia": 0.09715526487670201}, "confidence": 0.5371370876580853, "input_tokens": 32, "latency_ms": 408.56525399999555} +{"id": "g0189-parceiros_ofertas-curto_neutro-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_pacote": 0.0032101579991172433, "cadastro_atualizacao": 0.031725331269300286, "internet_consumo": 0.028575833101768908, "vas_contratacao": 0.007317492071663946, "marketplace_compra": 0.038386202294013495, "marketplace_pedido": 0.025423289509502203, "beneficios_consulta": 0.06256489283809034, "conta_explicacao": 0.018218852079048626, "parceiros_ofertas": 0.6197885700652722, "plano_nova_linha": 0.0089859429140712, "atendimento_humano": 0.018528012049778966, "sem_correspondencia": 0.13727542380837257}, "confidence": 0.6197885700652722, "input_tokens": 30, "latency_ms": 264.465573999928} +{"id": "g0189-parceiros_ofertas-curto_neutro-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.02079911010271649, "parceiros_ofertas": 0.7107719871972957, "beneficios_consulta": 0.07564928592243629, "sem_correspondencia": 0.19277961677755148}, "confidence": 0.7107719871972957, "input_tokens": 32, "latency_ms": 130.4782280000154} +{"id": "g0189-parceiros_ofertas-curto_neutro-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.008870340007017521, "beneficios_consulta": 0.007829526596787841, "vas_contratacao": 0.001964163772345632, "parceiros_ofertas": 0.9406378531593902, "conta_segunda_via": 0.0028161895006260733, "marketplace_compra": 0.010080932574496633, "negociacao_divida": 0.0016110196747170175, "sem_correspondencia": 0.026189974714619046}, "confidence": 0.9406378531593902, "input_tokens": 32, "latency_ms": 195.81766599992534} +{"id": "g0189-parceiros_ofertas-curto_neutro-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"cancelamento_linha": 0.00622729061907974, "seguranca_perda_roubo": 0.035566489547307775, "marketplace_pedido": 0.04756439024940224, "marketplace_compra": 0.14351841566773924, "desconto_retencao": 0.03084045410609974, "cadastro_atualizacao": 0.028815414273480458, "reclamacao_atendimento": 0.03524813741960891, "beneficios_consulta": 0.45604585836750877, "vas_contratacao": 0.010295820249873433, "suporte_chip_esim": 0.015368886965662272, "negociacao_religacao": 0.006864848897264078, "sem_correspondencia": 0.1836439936369733}, "confidence": 0.45604585836750877, "input_tokens": 33, "latency_ms": 291.95911199997227} +{"id": "g0189-parceiros_ofertas-curto_neutro-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.37710368984475445, "beneficios_consulta": 0.15440142298491133, "vas_contratacao": 0.019638052393105367, "sem_correspondencia": 0.4488568347772289}, "confidence": 0.4488568347772289, "input_tokens": 32, "latency_ms": 130.96431899998606} +{"id": "g0189-parceiros_ofertas-curto_neutro-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 29, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.6291445335495264, "beneficios_consulta": 0.061434110944419175, "vas_contratacao": 0.012822600690452178, "sem_correspondencia": 0.29659875481560233}, "confidence": 0.6291445335495264, "input_tokens": 29, "latency_ms": 132.40168200002245} +{"id": "g0189-parceiros_ofertas-curto_neutro-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.005206749858769848, "parceiros_ofertas": 0.9402633461515192, "beneficios_consulta": 0.008718205756953755, "roaming_duvida": 0.00116577234142953, "vas_contratacao": 0.0009626454130988233, "cadastro_atualizacao": 0.005361504473868888, "marketplace_compra": 0.008750633478204027, "sem_correspondencia": 0.0295711425261559}, "confidence": 0.9402633461515192, "input_tokens": 30, "latency_ms": 196.58549199994013} +{"id": "g0189-parceiros_ofertas-curto_neutro-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.41205554187097265, "fidelidade_pontos": 0.046580629783922134, "beneficios_consulta": 0.29762734403219204, "troca_numero": 0.002005014897097846, "roaming_duvida": 0.006215113046136259, "atendimento_humano": 0.03585819326129966, "marketplace_pedido": 0.026735744783847517, "seguranca_perda_roubo": 0.0171014544334724, "plano_nova_linha": 0.01074752449133492, "vas_contratacao": 0.008881338364601686, "marketplace_compra": 0.02729535605654772, "sem_correspondencia": 0.10889674497857521}, "confidence": 0.41205554187097265, "input_tokens": 31, "latency_ms": 266.7293150000205} +{"id": "g0189-parceiros_ofertas-curto_neutro-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.547189290705413, "beneficios_consulta": 0.10037340139657203, "vas_contratacao": 0.014744632753821374, "sem_correspondencia": 0.3376926751441936}, "confidence": 0.547189290705413, "input_tokens": 30, "latency_ms": 129.3068280000398} +{"id": "g0190-parceiros_ofertas-informal_abreviado-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.06903761145478883, "marketplace_compra": 0.07833004943525425, "marketplace_pedido": 0.038717144272041606, "vas_contratacao": 0.006482586745393429, "desconto_retencao": 0.007518978266880146, "parceiros_ofertas": 0.7038566577012622, "troca_numero": 0.0015968116985987193, "sem_correspondencia": 0.09446016042578083}, "confidence": 0.7038566577012622, "input_tokens": 34, "latency_ms": 190.23043799995776} +{"id": "g0190-parceiros_ofertas-informal_abreviado-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.11087270596351688, "suporte_sem_sinal": 0.08061858099534788, "cadastro_atualizacao": 0.030426482970836343, "marketplace_pedido": 0.03621155693595564, "fidelidade_pontos": 0.027330370053555132, "vas_contratacao": 0.0077858253631418435, "portabilidade": 0.004506947844960178, "marketplace_compra": 0.09657901325367108, "vas_cancelamento": 0.003163221459480303, "parceiros_ofertas": 0.5123932851471467, "plano_nova_linha": 0.01060147934045371, "sem_correspondencia": 0.07951053067193431}, "confidence": 0.5123932851471467, "input_tokens": 40, "latency_ms": 275.0779440000315} +{"id": "g0190-parceiros_ofertas-informal_abreviado-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.2329814000740694, "vas_contratacao": 0.02993446611341551, "parceiros_ofertas": 0.20920461387405734, "marketplace_pedido": 0.06436465385123066, "seguranca_perda_roubo": 0.042188230123480094, "vas_cancelamento": 0.01415922498511325, "marketplace_compra": 0.05020583771675623, "sem_correspondencia": 0.3569615732618775}, "confidence": 0.3569615732618775, "input_tokens": 37, "latency_ms": 200.95573399999012} +{"id": "g0190-parceiros_ofertas-informal_abreviado-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 0.21806317176882545, "beneficios_consulta": 0.07480379059913292, "conta_segunda_via": 0.040453265627170575, "suporte_sem_sinal": 0.13375389336164814, "marketplace_compra": 0.051923642866751066, "negociacao_divida": 0.00631129683787705, "troca_numero": 0.0022340004397514196, "vas_contratacao": 0.01253933902701151, "suporte_chip_esim": 0.008247055896785272, "parceiros_ofertas": 0.33620300286271815, "marketplace_pedido": 0.02803211795201686, "sem_correspondencia": 0.08743542276031162}, "confidence": 0.33620300286271815, "input_tokens": 30, "latency_ms": 290.79542599993147} +{"id": "g0190-parceiros_ofertas-informal_abreviado-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.15129616905891952, "recarga_saldo": 0.007124239136404206, "marketplace_pedido": 0.08213017162629925, "vas_contratacao": 0.03448678191816782, "conta_segunda_via": 0.05210072191651215, "conta_debito_automatico_digital": 0.007737497824319864, "beneficios_consulta": 0.144126773350354, "sem_correspondencia": 0.5209976451690232}, "confidence": 0.5209976451690232, "input_tokens": 38, "latency_ms": 213.369944999954} +{"id": "g0190-parceiros_ofertas-informal_abreviado-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["vas_contratacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 0.007862359667497711, "vas_contratacao": 0.017610168717091295, "beneficios_consulta": 0.047136336997872896, "internet_pacote_adicional": 0.299273052769267, "parceiros_ofertas": 0.46794327805214947, "marketplace_pedido": 0.0221636745498743, "marketplace_compra": 0.03592797490339902, "sem_correspondencia": 0.10208315434284827}, "confidence": 0.46794327805214947, "input_tokens": 36, "latency_ms": 200.54419400003098} +{"id": "g0190-parceiros_ofertas-informal_abreviado-06-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.35687495075631775, "marketplace_pedido": 0.054929529613171435, "marketplace_compra": 0.08302134461003567, "internet_consumo": 0.04528698053852425, "suporte_chip_esim": 0.020682616621612384, "beneficios_consulta": 0.15368618414594645, "vas_contratacao": 0.011235425499873433, "sem_correspondencia": 0.2742829682145186}, "confidence": 0.35687495075631775, "input_tokens": 37, "latency_ms": 201.72496899999715} +{"id": "g0190-parceiros_ofertas-informal_abreviado-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.27597626446145757, "marketplace_pedido": 0.0585914204248688, "vas_contratacao": 0.018502540485761998, "recarga_saldo": 0.004981641549781741, "parceiros_ofertas": 0.14691579023767995, "beneficios_consulta": 0.039358380329718494, "conta_vencimento": 0.005877941719570993, "internet_consumo": 0.03512194676642747, "conta_explicacao": 0.028048456970484345, "marketplace_compra": 0.20832113470559346, "roaming_pacote": 0.002793125980589372, "sem_correspondencia": 0.17551135636806578}, "confidence": 0.27597626446145757, "input_tokens": 38, "latency_ms": 267.73276699998405} +{"id": "g0190-parceiros_ofertas-informal_abreviado-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.16087754907246393, "internet_pacote_adicional": 0.22256021787487948, "conta_contestacao": 0.02704983467231594, "recarga_nao_creditada": 0.0018435721700770446, "marketplace_pedido": 0.024748167880215846, "parceiros_ofertas": 0.38701869465067, "desconto_retencao": 0.010020301270172333, "vas_contratacao": 0.0053940180360208855, "marketplace_compra": 0.040066452931706784, "internet_problema_conexao": 0.01590188341800155, "negociacao_divida": 0.00619429790393799, "sem_correspondencia": 0.09832501011953823}, "confidence": 0.38701869465067, "input_tokens": 38, "latency_ms": 284.50088900001447} +{"id": "g0190-parceiros_ofertas-informal_abreviado-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 0.0044931633136652835, "beneficios_consulta": 0.10565732884105866, "bonus_nao_recebido": 0.14768965150308322, "marketplace_compra": 0.038548524399629844, "parceiros_ofertas": 0.4213831312866702, "vas_contratacao": 0.012097636847959226, "marketplace_pedido": 0.04287982990771984, "sem_correspondencia": 0.2272507339002137}, "confidence": 0.4213831312866702, "input_tokens": 34, "latency_ms": 198.77776600003472} +{"id": "g0190-parceiros_ofertas-informal_abreviado-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"plano_troca": 0.020692356219874083, "marketplace_pedido": 0.07879381736918098, "beneficios_consulta": 0.1639399849428793, "reclamacao_atendimento": 0.04893554442937781, "conta_explicacao": 0.031576954269459764, "vas_contratacao": 0.013334906846306848, "parceiros_ofertas": 0.23051883602308346, "suporte_sem_sinal": 0.11018371735956126, "marketplace_compra": 0.1471662094886351, "negociacao_divida": 0.010959296640371392, "negociacao_religacao": 0.0063907421155470715, "sem_correspondencia": 0.13750763429572294}, "confidence": 0.23051883602308346, "input_tokens": 34, "latency_ms": 286.0122519999777} +{"id": "g0190-parceiros_ofertas-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.02255389211980436, "atendimento_humano": 0.0938340101900553, "marketplace_pedido": 0.07625262091881295, "bonus_nao_recebido": 0.03224287350252356, "marketplace_compra": 0.12912961023976857, "beneficios_consulta": 0.2534560395344516, "plano_consulta": 0.1323118725879722, "sem_correspondencia": 0.26021908090661144}, "confidence": 0.26021908090661144, "input_tokens": 35, "latency_ms": 199.05795700003637} +{"id": "g0194-parceiros_ofertas-longo_contexto-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.036552110030449794, "marketplace_compra": 0.0626733110865345, "vas_contratacao": 0.010519881939076573, "beneficios_consulta": 0.06647364337085783, "parceiros_ofertas": 0.7110943900225825, "roaming_pacote": 0.006150324405055488, "negociacao_divida": 0.011636460329314634, "sem_correspondencia": 0.09489987881612867}, "confidence": 0.7110943900225825, "input_tokens": 66, "latency_ms": 208.64689600000474} +{"id": "g0194-parceiros_ofertas-longo_contexto-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.004770407570634031, "parceiros_ofertas": 0.7132372535880558, "marketplace_pedido": 0.02314191780740089, "vas_cancelamento": 0.0015898590988190908, "seguranca_perda_roubo": 0.0035515562315860346, "conta_debito_automatico_digital": 0.002607417145952117, "recarga_realizar": 0.0015627019620543649, "beneficios_consulta": 0.055206182641732944, "bonus_nao_recebido": 0.006157916326286753, "reclamacao_atendimento": 0.01455018381561304, "marketplace_compra": 0.10695370849005341, "sem_correspondencia": 0.06667089532181156}, "confidence": 0.7132372535880558, "input_tokens": 67, "latency_ms": 333.4618840000303} +{"id": "g0194-parceiros_ofertas-longo_contexto-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"internet_pacote_adicional": 0.283485590619541, "atendimento_humano": 0.05598280190681256, "suporte_chip_esim": 0.0071993223190326555, "conta_segunda_via": 0.014570150483669293, "vas_contratacao": 0.01159182187656363, "marketplace_pedido": 0.020807985158242327, "recarga_realizar": 0.0022370221496456617, "recarga_nao_creditada": 0.0013655691835128632, "seguranca_perda_roubo": 0.006845146864153966, "marketplace_compra": 0.037917617602504, "beneficios_consulta": 0.08818131660619383, "negociacao_divida": 0.007658928611337407, "internet_problema_conexao": 0.010434474766903162, "parceiros_ofertas": 0.335589825169398, "internet_consumo": 0.04749940695008429, "sem_correspondencia": 0.06863301973240538}, "confidence": 0.335589825169398, "input_tokens": 69, "latency_ms": 469.9559399999771} +{"id": "g0194-parceiros_ofertas-longo_contexto-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 0.0014418176163364246, "desconto_retencao": 0.03581260066522472, "plano_troca": 0.012942427901708766, "reclamacao_atendimento": 0.04697515083994443, "recarga_realizar": 0.007607412218446031, "vas_contratacao": 0.020490802645975102, "seguranca_perda_roubo": 0.015461890366405086, "atendimento_humano": 0.035594782923571384, "recarga_saldo": 0.008991736726389048, "parceiros_ofertas": 0.5828079464219522, "conta_contestacao": 0.023909505559144416, "marketplace_pedido": 0.02785774549324628, "marketplace_compra": 0.027764251874941612, "negociacao_religacao": 0.003952673961244037, "beneficios_consulta": 0.07916393036601772, "sem_correspondencia": 0.0692253244194527}, "confidence": 0.5828079464219522, "input_tokens": 72, "latency_ms": 427.2437050000235} +{"id": "g0194-parceiros_ofertas-longo_contexto-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"bonus_nao_recebido": 0.026511514364983384, "marketplace_pedido": 0.055913704765671375, "roaming_pacote": 0.0011536891375512571, "conta_contestacao": 0.016958140383637445, "conta_vencimento": 0.0016786516505734384, "beneficios_consulta": 0.054609987372816936, "plano_nova_linha": 0.002082948644146641, "cancelamento_linha": 0.0005337896459071432, "conta_pagamento_confirmacao": 0.007074805358965209, "marketplace_compra": 0.1735880687254891, "parceiros_ofertas": 0.5547198222809516, "atendimento_humano": 0.026874055863409508, "vas_contratacao": 0.0031970026750580546, "portabilidade": 0.002102413982937704, "fidelidade_resgate": 0.004237372099397645, "sem_correspondencia": 0.06876403304850356}, "confidence": 0.5547198222809516, "input_tokens": 62, "latency_ms": 406.27148600003693} +{"id": "g0194-parceiros_ofertas-longo_contexto-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.7084652640708752, "beneficios_consulta": 0.09066326753773303, "vas_contratacao": 0.014376286409761536, "sem_correspondencia": 0.1864951819816302}, "confidence": 0.7084652640708752, "input_tokens": 69, "latency_ms": 147.58628599997792} +{"id": "g0194-parceiros_ofertas-longo_contexto-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_explicacao": 0.014821740917710135, "conta_pagamento_confirmacao": 0.014322280998835037, "vas_contratacao": 0.004413324443683888, "marketplace_pedido": 0.018215768185547553, "plano_nova_linha": 0.006519352603917398, "internet_pacote_adicional": 0.12539352577321153, "beneficios_consulta": 0.043327723046486834, "negociacao_divida": 0.005102522712209502, "roaming_pacote": 0.0010513430545738283, "marketplace_compra": 0.03934123398672616, "parceiros_ofertas": 0.6286789825394342, "suporte_configuracao": 0.007498628054443437, "fidelidade_resgate": 0.004982234018828504, "suporte_sem_sinal": 0.04329001565778291, "seguranca_perda_roubo": 0.0013761309784549565, "sem_correspondencia": 0.04166519302815412}, "confidence": 0.6286789825394342, "input_tokens": 64, "latency_ms": 438.91498200002843} +{"id": "g0194-parceiros_ofertas-longo_contexto-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.03395208327658062, "vas_contratacao": 0.013601687671888015, "recarga_nao_creditada": 0.0010250435394669436, "conta_vencimento": 0.002780278898543744, "recarga_saldo": 0.0016962551663692038, "negociacao_divida": 0.003876493759577134, "parceiros_ofertas": 0.8071255645374595, "vas_cancelamento": 0.001018142904883267, "desconto_retencao": 0.022032949968316715, "beneficios_consulta": 0.03932068478174647, "marketplace_compra": 0.022879855598081592, "sem_correspondencia": 0.050690959897086794}, "confidence": 0.8071255645374595, "input_tokens": 70, "latency_ms": 286.97037799997815} +{"id": "g0194-parceiros_ofertas-longo_contexto-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.5905272232623274, "marketplace_compra": 0.04958407842552487, "vas_contratacao": 0.008305749670287601, "beneficios_consulta": 0.07742675220757532, "internet_consumo": 0.07991478413533902, "marketplace_pedido": 0.029785578404689317, "recarga_nao_creditada": 0.0010318821065452223, "sem_correspondencia": 0.16342395178771127}, "confidence": 0.5905272232623274, "input_tokens": 56, "latency_ms": 207.6483550000603} +{"id": "g0194-parceiros_ofertas-longo_contexto-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.016087998124271582, "cadastro_atualizacao": 0.033809126305073066, "marketplace_compra": 0.04765217502998272, "beneficios_consulta": 0.09196667613002187, "marketplace_pedido": 0.030052804240471236, "parceiros_ofertas": 0.6007572569150508, "roaming_cobranca": 0.0028718896959097234, "sem_correspondencia": 0.17680207355921906}, "confidence": 0.6007572569150508, "input_tokens": 64, "latency_ms": 214.83336799997232} +{"id": "g0194-parceiros_ofertas-longo_contexto-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_segunda_via": 0.013659633829126114, "marketplace_pedido": 0.025191713514942655, "plano_troca": 0.003454000952897072, "marketplace_compra": 0.10956249490841613, "parceiros_ofertas": 0.7779956601381044, "vas_contratacao": 0.003205472648941531, "beneficios_consulta": 0.0193216230604501, "sem_correspondencia": 0.04760940094712199}, "confidence": 0.7779956601381044, "input_tokens": 64, "latency_ms": 214.58530899997186} +{"id": "g0199-suporte_sem_sinal-regionalismo-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_saldo": 0.002361073495411056, "plano_consulta": 0.11419901754325588, "conta_debito_automatico_digital": 0.029205288160545625, "suporte_sem_sinal": 0.47069006249318407, "suporte_configuracao": 0.017582506715109053, "suporte_chip_esim": 0.004439370902031916, "atendimento_humano": 0.07806336478189936, "conta_explicacao": 0.019345839427868754, "roaming_cobranca": 0.002881708216071793, "conta_contestacao": 0.020122789731995962, "reclamacao_atendimento": 0.04151694286770704, "plano_nova_linha": 0.016395388892555728, "negociacao_religacao": 0.004072078682860096, "internet_problema_conexao": 0.031128616510729425, "internet_consumo": 0.020272937564082723, "sem_correspondencia": 0.1277230140146915}, "confidence": 0.47069006249318407, "input_tokens": 55, "latency_ms": 448.7131180000006} +{"id": "g0199-suporte_sem_sinal-regionalismo-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.006533085590858549, "conta_vencimento": 0.00399270406020045, "vas_contratacao": 0.007416877153632151, "vas_cancelamento": 0.006437156575279065, "internet_pacote_adicional": 0.12171174132407675, "internet_problema_conexao": 0.22485630866675418, "roaming_cobranca": 0.004637505220714762, "suporte_chip_esim": 0.0299799766398975, "suporte_sem_sinal": 0.2384088993665241, "suporte_configuracao": 0.03986034766359822, "plano_nova_linha": 0.008503600638225651, "conta_debito_automatico_digital": 0.012556839266537157, "troca_numero": 0.0012165549689324585, "negociacao_divida": 0.005969912988323235, "conta_contestacao": 0.055773487099502715, "sem_correspondencia": 0.23214500277694305}, "confidence": 0.2384088993665241, "input_tokens": 53, "latency_ms": 425.1248200000646} +{"id": "g0199-suporte_sem_sinal-regionalismo-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.007837263297935448, "internet_problema_conexao": 0.17204678298938175, "suporte_sem_sinal": 0.6255694769374848, "sem_correspondencia": 0.19454647677519807}, "confidence": 0.6255694769374848, "input_tokens": 51, "latency_ms": 144.6372180000708} +{"id": "g0199-suporte_sem_sinal-regionalismo-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7740657208305418, "bonus_nao_recebido": 0.014934478806349783, "suporte_configuracao": 0.023562201909311964, "suporte_chip_esim": 0.005926972637200935, "internet_problema_conexao": 0.061759879677455845, "negociacao_religacao": 0.008467031789506169, "roaming_cobranca": 0.0036729547516824697, "sem_correspondencia": 0.10761075959795101}, "confidence": 0.7740657208305418, "input_tokens": 59, "latency_ms": 230.84482900003422} +{"id": "g0199-suporte_sem_sinal-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.0115446084290967, "plano_nova_linha": 0.012346739857823075, "roaming_pacote": 0.006662962982779439, "internet_problema_conexao": 0.22231307771311434, "conta_vencimento": 0.005864405970357425, "internet_consumo": 0.06707262741284219, "conta_debito_automatico_digital": 0.04439429147834799, "vas_cancelamento": 0.01972013484490165, "atendimento_humano": 0.13350241868448545, "vas_contratacao": 0.011196276996755863, "suporte_configuracao": 0.059453216098997806, "recarga_saldo": 0.004639467565825151, "cancelamento_linha": 0.019450136960075068, "seguranca_fraude": 0.13826235655949093, "suporte_chip_esim": 0.050644747913754624, "sem_correspondencia": 0.19293253053135231}, "confidence": 0.22231307771311434, "input_tokens": 53, "latency_ms": 393.26287800008686} +{"id": "g0199-suporte_sem_sinal-regionalismo-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9137189357058093, "negociacao_religacao": 0.001897834009461787, "internet_problema_conexao": 0.01551996826207069, "sem_correspondencia": 0.06886326202265827}, "confidence": 0.9137189357058093, "input_tokens": 48, "latency_ms": 141.21321900006478} +{"id": "g0199-suporte_sem_sinal-regionalismo-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"cadastro_atualizacao": 0.02791478584691265, "negociacao_religacao": 0.006200693355712058, "suporte_sem_sinal": 0.15480742869214434, "internet_pacote_adicional": 0.17690014291374967, "internet_problema_conexao": 0.18206606241530127, "vas_consulta": 0.19688853011788462, "conta_explicacao": 0.012751539774249589, "suporte_chip_esim": 0.015300516496652575, "vas_contratacao": 0.007816944960585404, "recarga_saldo": 0.0030111376195025388, "plano_nova_linha": 0.008103097538065172, "suporte_configuracao": 0.02339003907729052, "atendimento_humano": 0.02670406094946896, "internet_consumo": 0.04585327066050726, "troca_numero": 0.0011997667235394535, "sem_correspondencia": 0.11109198285843391}, "confidence": 0.19688853011788462, "input_tokens": 51, "latency_ms": 408.8578380000172} +{"id": "g0199-suporte_sem_sinal-regionalismo-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_vencimento": 0.0023423711839359834, "atendimento_humano": 0.1083461561112469, "fidelidade_resgate": 0.01102526648105045, "suporte_chip_esim": 0.02336906974350097, "negociacao_religacao": 0.003962253002879689, "desconto_retencao": 0.021687764170115944, "suporte_sem_sinal": 0.4948931050315139, "internet_problema_conexao": 0.08635581825620381, "vas_contratacao": 0.005235933560986567, "suporte_configuracao": 0.040357264423767136, "portabilidade": 0.002776395237736944, "seguranca_perda_roubo": 0.11169424607552406, "conta_explicacao": 0.00886861290448738, "roaming_pacote": 0.004118029286095379, "plano_troca": 0.004382392200376723, "sem_correspondencia": 0.07058532233057817}, "confidence": 0.4948931050315139, "input_tokens": 57, "latency_ms": 398.8502150000386} +{"id": "g0199-suporte_sem_sinal-regionalismo-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_consulta": 0.15647593271758722, "suporte_chip_esim": 0.010205498982080716, "negociacao_religacao": 0.005561492452447705, "internet_problema_conexao": 0.0906130008544, "conta_segunda_via": 0.016326541217918388, "atendimento_humano": 0.06466233039457442, "seguranca_fraude": 0.09594577631308882, "suporte_sem_sinal": 0.3576519817289597, "suporte_configuracao": 0.028468532726370538, "seguranca_perda_roubo": 0.05153516723198491, "vas_contratacao": 0.007827431960447587, "sem_correspondencia": 0.11472631342014002}, "confidence": 0.3576519817289597, "input_tokens": 49, "latency_ms": 315.46034300004067} +{"id": "g0199-suporte_sem_sinal-regionalismo-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7745059493233426, "conta_explicacao": 0.010966575283863363, "internet_problema_conexao": 0.05652668962845065, "negociacao_religacao": 0.006492215511026583, "fidelidade_resgate": 0.015581997837033021, "suporte_configuracao": 0.025177357028115403, "suporte_chip_esim": 0.0036316618151805277, "sem_correspondencia": 0.10711755357298784}, "confidence": 0.7745059493233426, "input_tokens": 51, "latency_ms": 226.84763299992028} +{"id": "g0199-suporte_sem_sinal-regionalismo-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_consumo": 0.02269246512507225, "suporte_chip_esim": 0.009538064278026512, "suporte_sem_sinal": 0.7751952058015936, "troca_numero": 0.00042358882898770435, "suporte_configuracao": 0.007922531677432508, "recarga_saldo": 0.00037199481215968516, "beneficios_consulta": 0.01882033709725058, "seguranca_perda_roubo": 0.022396013987152085, "internet_problema_conexao": 0.024164131677480143, "reclamacao_atendimento": 0.03898820104128083, "negociacao_religacao": 0.0014781841803199747, "sem_correspondencia": 0.07800928149324406}, "confidence": 0.7751952058015936, "input_tokens": 51, "latency_ms": 304.72733499993865} +{"id": "g0199-suporte_sem_sinal-regionalismo-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.749870759321652, "negociacao_religacao": 0.005496897138496044, "negociacao_divida": 0.008440539971707604, "internet_problema_conexao": 0.07062853705042256, "suporte_chip_esim": 0.01093841318140781, "suporte_configuracao": 0.031948412941131245, "conta_segunda_via": 0.0122073029062839, "sem_correspondencia": 0.11046913748889882}, "confidence": 0.749870759321652, "input_tokens": 48, "latency_ms": 221.79746500000874} +{"id": "g0200-suporte_sem_sinal-emocional-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.8795600730082409, "internet_problema_conexao": 0.012501664739139336, "negociacao_religacao": 0.0051932410566488145, "sem_correspondencia": 0.10274502119597095}, "confidence": 0.8795600730082409, "input_tokens": 42, "latency_ms": 150.50157000007403} +{"id": "g0200-suporte_sem_sinal-emocional-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.03254150128079408, "suporte_chip_esim": 0.005860145697007577, "negociacao_religacao": 0.006437660736780231, "roaming_duvida": 0.010816823670240528, "internet_problema_conexao": 0.4583225934029598, "suporte_sem_sinal": 0.2648132368293556, "negociacao_divida": 0.005216119318648039, "conta_contestacao": 0.0384678500485904, "vas_cancelamento": 0.003930408372739941, "recarga_realizar": 0.0017454757194475905, "atendimento_humano": 0.03783325424341518, "sem_correspondencia": 0.13401493068002104}, "confidence": 0.4583225934029598, "input_tokens": 48, "latency_ms": 344.27779800000735} +{"id": "g0200-suporte_sem_sinal-emocional-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.006229153632789228, "suporte_chip_esim": 0.007738748202141334, "roaming_duvida": 0.02662491885771447, "suporte_configuracao": 0.027538788349404316, "internet_problema_conexao": 0.012743218368412822, "vas_cancelamento": 0.012291024985287457, "suporte_sem_sinal": 0.8285870856721748, "sem_correspondencia": 0.07824706193207566}, "confidence": 0.8285870856721748, "input_tokens": 50, "latency_ms": 252.24690200002442} +{"id": "g0200-suporte_sem_sinal-emocional-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9115289670738048, "internet_problema_conexao": 0.028118493693326616, "negociacao_religacao": 0.002505626521228396, "sem_correspondencia": 0.05784691271164021}, "confidence": 0.9115289670738048, "input_tokens": 48, "latency_ms": 153.3528220001017} +{"id": "g0200-suporte_sem_sinal-emocional-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.008211695885685497, "internet_pacote_adicional": 0.24515060675563258, "suporte_chip_esim": 0.016298156834443085, "vas_contratacao": 0.008609978747900355, "conta_pagamento_confirmacao": 0.018573774451740757, "internet_problema_conexao": 0.04161122492167012, "suporte_sem_sinal": 0.2776421093900734, "conta_contestacao": 0.03423862639646419, "troca_numero": 0.07941762489111827, "beneficios_consulta": 0.048805426758853326, "suporte_configuracao": 0.03120279070936923, "sem_correspondencia": 0.19023798425704921}, "confidence": 0.2776421093900734, "input_tokens": 44, "latency_ms": 292.1444349999547} +{"id": "g0200-suporte_sem_sinal-emocional-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.020615235083843123, "conta_segunda_via": 0.006020573000769007, "negociacao_religacao": 0.0030850111675676337, "conta_vencimento": 0.0016825512376474109, "suporte_chip_esim": 0.1228904805350877, "internet_problema_conexao": 0.02502940050051336, "suporte_sem_sinal": 0.7686963719465688, "sem_correspondencia": 0.05198037652800298}, "confidence": 0.7686963719465688, "input_tokens": 47, "latency_ms": 213.6862840000049} +{"id": "g0200-suporte_sem_sinal-emocional-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.04796972789294316, "fidelidade_pontos": 0.033879607340038906, "recarga_realizar": 0.002083849824936819, "negociacao_religacao": 0.005392275193325223, "conta_explicacao": 0.009983547793515263, "roaming_cobranca": 0.021558051562463452, "suporte_chip_esim": 0.007619709578287136, "suporte_configuracao": 0.02510305823932326, "internet_problema_conexao": 0.04201218786954654, "roaming_duvida": 0.015722064034149358, "suporte_sem_sinal": 0.6904505373903342, "sem_correspondencia": 0.09822538328113664}, "confidence": 0.6904505373903342, "input_tokens": 43, "latency_ms": 294.0093560000605} +{"id": "g0200-suporte_sem_sinal-emocional-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.06580216170527843, "cancelamento_linha": 0.017330837763664633, "suporte_sem_sinal": 0.3842990975597218, "negociacao_religacao": 0.010627876807911685, "internet_problema_conexao": 0.09828505633979513, "seguranca_perda_roubo": 0.15337265651958734, "suporte_chip_esim": 0.010298307801846422, "sem_correspondencia": 0.2599840055021946}, "confidence": 0.3842990975597218, "input_tokens": 43, "latency_ms": 210.58462899998176} +{"id": "g0200-suporte_sem_sinal-emocional-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.0072601074825422345, "reclamacao_atendimento": 0.11530980553780024, "suporte_sem_sinal": 0.6166008556070162, "suporte_configuracao": 0.026772005948759822, "plano_consulta": 0.04250184301555532, "roaming_cobranca": 0.002595800590328009, "internet_problema_conexao": 0.03648325356637556, "fidelidade_pontos": 0.011949175445032595, "bonus_nao_recebido": 0.016069052646841265, "negociacao_religacao": 0.0038182607393361704, "suporte_chip_esim": 0.0038765002909559635, "sem_correspondencia": 0.1167633391294567}, "confidence": 0.6166008556070162, "input_tokens": 42, "latency_ms": 303.8102399999616} +{"id": "g0200-suporte_sem_sinal-emocional-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.17772263288035706, "suporte_sem_sinal": 0.4523401639523122, "negociacao_religacao": 0.012229851540817543, "sem_correspondencia": 0.3577073516265132}, "confidence": 0.4523401639523122, "input_tokens": 44, "latency_ms": 140.64944200003993} +{"id": "g0200-suporte_sem_sinal-emocional-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.03650346471446053, "suporte_sem_sinal": 0.8089392943235066, "negociacao_religacao": 0.0060248473934216605, "sem_correspondencia": 0.1485323935686112}, "confidence": 0.8089392943235066, "input_tokens": 40, "latency_ms": 142.64270700005} +{"id": "g0200-suporte_sem_sinal-emocional-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.8845453981945114, "internet_problema_conexao": 0.021490067543788825, "negociacao_religacao": 0.01074443865676092, "sem_correspondencia": 0.08322009560493886}, "confidence": 0.8845453981945114, "input_tokens": 46, "latency_ms": 142.0387439999331} +{"id": "g0201-suporte_sem_sinal-longo_contexto-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 240, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7380190078846489, "portabilidade": 0.002044406139485404, "suporte_configuracao": 0.01163520412627659, "negociacao_religacao": 0.0021473540654634556, "suporte_chip_esim": 0.004559973465387331, "internet_problema_conexao": 0.03950268926785302, "troca_numero": 0.0005754037089085344, "sem_correspondencia": 0.20151596134197672}, "confidence": 0.7380190078846489, "input_tokens": 96, "latency_ms": 241.33504099995662} +{"id": "g0201-suporte_sem_sinal-longo_contexto-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 226, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0018455538858903624, "suporte_sem_sinal": 0.9249140133544413, "internet_problema_conexao": 0.03805637159367558, "sem_correspondencia": 0.03518406116599268}, "confidence": 0.9249140133544413, "input_tokens": 96, "latency_ms": 172.77158199999576} +{"id": "g0201-suporte_sem_sinal-longo_contexto-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.16187312724161568, "suporte_configuracao": 0.030912443088607904, "cadastro_atualizacao": 0.013996483347481837, "suporte_chip_esim": 0.19468868697742592, "negociacao_religacao": 0.0031572695826608765, "fidelidade_pontos": 0.00555253850770652, "suporte_sem_sinal": 0.5005867930422686, "sem_correspondencia": 0.08923265821223265}, "confidence": 0.5005867930422686, "input_tokens": 84, "latency_ms": 237.8310850000389} +{"id": "g0201-suporte_sem_sinal-longo_contexto-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.06814017169036958, "negociacao_religacao": 0.002505694058509478, "suporte_sem_sinal": 0.7941957738061298, "sem_correspondencia": 0.13515836044499116}, "confidence": 0.7941957738061298, "input_tokens": 88, "latency_ms": 168.34350500005257} +{"id": "g0201-suporte_sem_sinal-longo_contexto-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.05094060243555802, "suporte_sem_sinal": 0.6098109263926501, "suporte_chip_esim": 0.10015197716194064, "vas_cancelamento": 0.015380192565673736, "marketplace_compra": 0.0049637805939190685, "internet_problema_conexao": 0.06945565026387276, "negociacao_religacao": 0.0036696460965220386, "sem_correspondencia": 0.14562722448986362}, "confidence": 0.6098109263926501, "input_tokens": 86, "latency_ms": 246.03306799997426} +{"id": "g0201-suporte_sem_sinal-longo_contexto-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 254, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.46052196215029595, "negociacao_religacao": 0.007503156038177537, "internet_problema_conexao": 0.3974106831891844, "sem_correspondencia": 0.13456419862234212}, "confidence": 0.46052196215029595, "input_tokens": 96, "latency_ms": 169.15731499989306} +{"id": "g0201-suporte_sem_sinal-longo_contexto-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 216, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.11161900899044612, "marketplace_pedido": 0.00537537252875841, "recarga_saldo": 0.0011358862409159287, "roaming_duvida": 0.004894164648391588, "suporte_chip_esim": 0.02893553640214522, "seguranca_fraude": 0.026120582107280278, "conta_explicacao": 0.010916279271961916, "negociacao_religacao": 0.0052921239277394505, "suporte_sem_sinal": 0.25488687902792234, "vas_contratacao": 0.002545309386970457, "conta_debito_automatico_digital": 0.0079876933724663, "internet_problema_conexao": 0.17784386318938644, "parceiros_ofertas": 0.007804939468371757, "plano_consulta": 0.01296435364753565, "suporte_configuracao": 0.03828611798879287, "sem_correspondencia": 0.3033918898009153}, "confidence": 0.3033918898009153, "input_tokens": 87, "latency_ms": 506.61683800001356} +{"id": "g0201-suporte_sem_sinal-longo_contexto-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 209, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.006335150851672755, "internet_problema_conexao": 0.09502003943674515, "suporte_sem_sinal": 0.7833902139873565, "sem_correspondencia": 0.11525459572422551}, "confidence": 0.7833902139873565, "input_tokens": 86, "latency_ms": 167.3323589999427} +{"id": "g0201-suporte_sem_sinal-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 224, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.009668793097043346, "internet_problema_conexao": 0.5284026624976399, "suporte_configuracao": 0.05555729692173167, "sem_correspondencia": 0.40637124748358516}, "confidence": 0.5284026624976399, "input_tokens": 86, "latency_ms": 166.76762999998118} +{"id": "g0201-suporte_sem_sinal-longo_contexto-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 216, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"troca_numero": 0.0005833362950119507, "suporte_configuracao": 0.012316357637603666, "suporte_chip_esim": 0.0031617072697925773, "negociacao_religacao": 0.0015389155962863285, "suporte_sem_sinal": 0.8198127941754316, "roaming_pacote": 0.0012917357105947976, "internet_problema_conexao": 0.03984814604615628, "sem_correspondencia": 0.12144700726912275}, "confidence": 0.8198127941754316, "input_tokens": 90, "latency_ms": 229.21455400000923} +{"id": "g0201-suporte_sem_sinal-longo_contexto-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"marketplace_pedido": 0.020000074990097202, "troca_numero": 0.0014409607481658806, "fidelidade_resgate": 0.010013195220995473, "parceiros_ofertas": 0.014701002962002668, "roaming_pacote": 0.003184100062777291, "suporte_configuracao": 0.043420931483662294, "plano_nova_linha": 0.008199447216440328, "suporte_sem_sinal": 0.4650103666358798, "internet_problema_conexao": 0.20540789726227043, "negociacao_religacao": 0.00730024777819625, "suporte_chip_esim": 0.022573341735328628, "sem_correspondencia": 0.19874843390418376}, "confidence": 0.4650103666358798, "input_tokens": 84, "latency_ms": 297.8710699999283} +{"id": "g0201-suporte_sem_sinal-longo_contexto-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 97, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.1372151714132775, "suporte_sem_sinal": 0.6121052091742396, "conta_vencimento": 0.0009062362641866871, "negociacao_religacao": 0.0014234442925034497, "recarga_realizar": 0.0008438584299452375, "parceiros_ofertas": 0.011686201559016842, "suporte_configuracao": 0.014228325765349693, "suporte_chip_esim": 0.0038839742778808985, "fidelidade_pontos": 0.003735466506986191, "reclamacao_atendimento": 0.0444362735709614, "conta_debito_automatico_digital": 0.0023489923457631983, "sem_correspondencia": 0.16718684639988932}, "confidence": 0.6121052091742396, "input_tokens": 97, "latency_ms": 353.6392859999751} +{"id": "g0203-suporte_configuracao-curto_neutro-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.03110115614198579, "vas_consulta": 0.08663222971049037, "reclamacao_atendimento": 0.04450673626552051, "seguranca_fraude": 0.02476283544586165, "conta_explicacao": 0.011599291159209948, "internet_problema_conexao": 0.03951463490543751, "parceiros_ofertas": 0.03203178581607262, "marketplace_compra": 0.01490097498484319, "internet_pacote_adicional": 0.07064469184966643, "suporte_configuracao": 0.4558171944909438, "suporte_sem_sinal": 0.07542445538723638, "sem_correspondencia": 0.11306401384273176}, "confidence": 0.4558171944909438, "input_tokens": 38, "latency_ms": 304.2126020000069} +{"id": "g0203-suporte_configuracao-curto_neutro-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.09665720340312968, "seguranca_fraude": 0.08185973167071563, "seguranca_perda_roubo": 0.07921033496465676, "vas_cancelamento": 0.009285591711354478, "suporte_configuracao": 0.402814902230064, "desconto_retencao": 0.02737456051055708, "suporte_sem_sinal": 0.13627040633677778, "roaming_pacote": 0.005151653290220759, "negociacao_religacao": 0.004629729865379383, "conta_vencimento": 0.005909520774367875, "suporte_chip_esim": 0.014827146464147936, "sem_correspondencia": 0.13600921877862865}, "confidence": 0.402814902230064, "input_tokens": 35, "latency_ms": 294.9080780000486} +{"id": "g0203-suporte_configuracao-curto_neutro-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.037238544553992114, "suporte_chip_esim": 0.007368304071167311, "internet_problema_conexao": 0.1296866048644285, "plano_consulta": 0.04121143242289965, "suporte_sem_sinal": 0.1291562278506033, "seguranca_fraude": 0.029513285505869367, "conta_explicacao": 0.011789953899603843, "reclamacao_atendimento": 0.08078796164468237, "internet_consumo": 0.05600485775977118, "suporte_configuracao": 0.362732726939445, "internet_pacote_adicional": 0.022396317915733297, "sem_correspondencia": 0.09211378257180404}, "confidence": 0.362732726939445, "input_tokens": 38, "latency_ms": 298.3414020000055} +{"id": "g0203-suporte_configuracao-curto_neutro-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.011707116620755336, "conta_explicacao": 0.03593516652040323, "conta_segunda_via": 0.08254698502506438, "suporte_sem_sinal": 0.1460946024693673, "suporte_chip_esim": 0.03722283171333422, "conta_vencimento": 0.006172187505647598, "internet_problema_conexao": 0.0401318065423817, "seguranca_fraude": 0.1090913468125106, "conta_debito_automatico_digital": 0.0494039980345555, "roaming_duvida": 0.013164359818723466, "seguranca_perda_roubo": 0.05862458308123402, "conta_contestacao": 0.055588896230452864, "suporte_configuracao": 0.10617450417050664, "recarga_nao_creditada": 0.0035529098709941773, "parceiros_ofertas": 0.03601152379415743, "sem_correspondencia": 0.20857718178991153}, "confidence": 0.20857718178991153, "input_tokens": 37, "latency_ms": 435.6442050000169} +{"id": "g0203-suporte_configuracao-curto_neutro-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.01467807927948417, "roaming_duvida": 0.010279176507835658, "plano_nova_linha": 0.01388857200639055, "portabilidade": 0.01005113752435001, "vas_consulta": 0.06565070738371612, "suporte_chip_esim": 0.008654398634085092, "bonus_nao_recebido": 0.009152103925165998, "troca_numero": 0.0032459654990629264, "internet_problema_conexao": 0.2835723391055308, "suporte_sem_sinal": 0.156021993554596, "suporte_configuracao": 0.29639332768858734, "sem_correspondencia": 0.12841219889119532}, "confidence": 0.29639332768858734, "input_tokens": 34, "latency_ms": 278.5747730000594} +{"id": "g0203-suporte_configuracao-curto_neutro-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.06548812631674919, "suporte_configuracao": 0.5027739730096511, "suporte_chip_esim": 0.00947480783840748, "sem_correspondencia": 0.4222630928351922}, "confidence": 0.5027739730096511, "input_tokens": 35, "latency_ms": 150.3602329999012} +{"id": "g0203-suporte_configuracao-curto_neutro-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.03048965163370957, "suporte_chip_esim": 0.021888130569919523, "suporte_configuracao": 0.4858295645429519, "sem_correspondencia": 0.46179265325341906}, "confidence": 0.4858295645429519, "input_tokens": 34, "latency_ms": 145.95152399999733} +{"id": "g0203-suporte_configuracao-curto_neutro-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_segunda_via": 0.06399331641233307, "beneficios_consulta": 0.12735360172902335, "roaming_pacote": 0.009739021244586228, "suporte_sem_sinal": 0.145482740888373, "suporte_configuracao": 0.044656620742674916, "negociacao_divida": 0.01019578558266576, "seguranca_perda_roubo": 0.08490938234632446, "portabilidade": 0.01509806711628298, "internet_problema_conexao": 0.025979815510260594, "internet_consumo": 0.05799659400824229, "fidelidade_resgate": 0.019784689743526276, "plano_consulta": 0.10422095838485697, "suporte_chip_esim": 0.023847530239115698, "conta_pagamento_confirmacao": 0.059308656081648495, "seguranca_fraude": 0.06407571237870369, "sem_correspondencia": 0.1433575075913822}, "confidence": 0.145482740888373, "input_tokens": 32, "latency_ms": 401.442717000009} +{"id": "g0203-suporte_configuracao-curto_neutro-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.026172077756553485, "suporte_chip_esim": 0.011261195277899382, "reclamacao_atendimento": 0.0783099192533033, "conta_contestacao": 0.030574538053247453, "suporte_configuracao": 0.5067109196609608, "bonus_nao_recebido": 0.00858764863619956, "suporte_sem_sinal": 0.10411092086292571, "sem_correspondencia": 0.23427278049891023}, "confidence": 0.5067109196609608, "input_tokens": 35, "latency_ms": 218.1277949999867} +{"id": "g0203-suporte_configuracao-curto_neutro-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_nova_linha": 0.03446083287777144, "suporte_configuracao": 0.28798873439383976, "suporte_chip_esim": 0.022843492243399054, "recarga_realizar": 0.003410364644104996, "internet_pacote_adicional": 0.2924784842520317, "suporte_sem_sinal": 0.15753499333660556, "internet_problema_conexao": 0.025196605486653045, "sem_correspondencia": 0.17608649276559443}, "confidence": 0.2924784842520317, "input_tokens": 34, "latency_ms": 213.28370100002303} +{"id": "g0203-suporte_configuracao-curto_neutro-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 0.12853193372859573, "internet_pacote_adicional": 0.16350422913793636, "fidelidade_resgate": 0.014613662948461689, "marketplace_pedido": 0.029874989971576654, "suporte_configuracao": 0.3037609479187123, "bonus_nao_recebido": 0.009382738797339184, "vas_consulta": 0.11446280112347659, "suporte_chip_esim": 0.007269069137534144, "plano_troca": 0.00991001266457615, "internet_problema_conexao": 0.04379278451990884, "beneficios_consulta": 0.0734169488312929, "sem_correspondencia": 0.1014798812205895}, "confidence": 0.3037609479187123, "input_tokens": 32, "latency_ms": 292.77186199999505} +{"id": "g0203-suporte_configuracao-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.0361361461636554, "suporte_sem_sinal": 0.28938799719192837, "suporte_chip_esim": 0.03017844406655224, "sem_correspondencia": 0.644297412577864}, "confidence": 0.644297412577864, "input_tokens": 32, "latency_ms": 142.25386999999046} +{"id": "g0204-suporte_configuracao-informal_abreviado-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.48968789369086463, "suporte_chip_esim": 0.05189124535869396, "portabilidade": 0.021718839355381332, "cadastro_atualizacao": 0.060183961420844936, "suporte_sem_sinal": 0.16558230054327244, "roaming_cobranca": 0.004064943207941965, "internet_problema_conexao": 0.0192971883006637, "sem_correspondencia": 0.18757362812233702}, "confidence": 0.48968789369086463, "input_tokens": 37, "latency_ms": 207.46355799997218} +{"id": "g0204-suporte_configuracao-informal_abreviado-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_consulta": 0.08633792366916895, "beneficios_consulta": 0.06226319215287688, "suporte_sem_sinal": 0.09574823870669968, "conta_debito_automatico_digital": 0.026143810072659694, "recarga_nao_creditada": 0.006116386075783677, "suporte_configuracao": 0.24984817776043317, "suporte_chip_esim": 0.021435478606298432, "internet_problema_conexao": 0.06596696175455685, "recarga_realizar": 0.006297648006437205, "vas_consulta": 0.039337690436640385, "cadastro_atualizacao": 0.023366993356476455, "seguranca_fraude": 0.044634934468373376, "roaming_duvida": 0.020077325195859447, "portabilidade": 0.014237324018034316, "conta_segunda_via": 0.017185095251426967, "sem_correspondencia": 0.22100282046827452}, "confidence": 0.24984817776043317, "input_tokens": 38, "latency_ms": 448.8006830000586} +{"id": "g0204-suporte_configuracao-informal_abreviado-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.3089787214371436, "suporte_sem_sinal": 0.2599776261310684, "portabilidade": 0.019402903496333414, "roaming_duvida": 0.019256683996554867, "suporte_chip_esim": 0.00803623495820517, "beneficios_consulta": 0.047866938180214924, "internet_problema_conexao": 0.07564612111672918, "sem_correspondencia": 0.26083477068375044}, "confidence": 0.3089787214371436, "input_tokens": 42, "latency_ms": 215.32870399994408} +{"id": "g0204-suporte_configuracao-informal_abreviado-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.3498912227992274, "suporte_chip_esim": 0.01932828748739892, "fidelidade_pontos": 0.06994831855974992, "negociacao_religacao": 0.07894893226473261, "roaming_duvida": 0.02279395835615544, "conta_contestacao": 0.02399434739573993, "recarga_realizar": 0.006612649226630145, "recarga_saldo": 0.0036303126240157064, "beneficios_consulta": 0.08344652710606158, "portabilidade": 0.011935212810976908, "troca_numero": 0.003267751795899298, "internet_problema_conexao": 0.034152997317635395, "suporte_sem_sinal": 0.1040916822772948, "cadastro_atualizacao": 0.027155190817548927, "marketplace_pedido": 0.026157394227199676, "sem_correspondencia": 0.13464521493373333}, "confidence": 0.3498912227992274, "input_tokens": 35, "latency_ms": 391.6830310000705} +{"id": "g0204-suporte_configuracao-informal_abreviado-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"vas_consulta": 0.11784327677707498, "seguranca_fraude": 0.04502383121885922, "suporte_configuracao": 0.3562953071868262, "recarga_realizar": 0.00477896284494438, "conta_debito_automatico_digital": 0.008446304591681782, "plano_troca": 0.0073351845450474774, "internet_problema_conexao": 0.0278725676652803, "bonus_nao_recebido": 0.010032619900931208, "suporte_chip_esim": 0.02599623010845629, "internet_consumo": 0.06630240000024587, "suporte_sem_sinal": 0.16397143311269075, "sem_correspondencia": 0.1661018820479615}, "confidence": 0.3562953071868262, "input_tokens": 37, "latency_ms": 296.75310200002514} +{"id": "g0204-suporte_configuracao-informal_abreviado-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.277629715112559, "internet_problema_conexao": 0.10248015512569537, "plano_consulta": 0.07708478302380892, "beneficios_consulta": 0.0864414237017698, "plano_troca": 0.008154381414002692, "conta_debito_automatico_digital": 0.033874192787096205, "suporte_sem_sinal": 0.1492298458025469, "troca_numero": 0.0021833943667731175, "suporte_chip_esim": 0.010326705381690312, "bonus_nao_recebido": 0.035025702419156104, "negociacao_divida": 0.005321873113024696, "sem_correspondencia": 0.2122478277518769}, "confidence": 0.277629715112559, "input_tokens": 35, "latency_ms": 290.26220900004773} +{"id": "g0204-suporte_configuracao-informal_abreviado-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"bonus_nao_recebido": 0.05510498056826236, "suporte_sem_sinal": 0.2013253513353313, "suporte_configuracao": 0.45548178473072726, "suporte_chip_esim": 0.007017880482099564, "internet_problema_conexao": 0.07160459258767052, "conta_vencimento": 0.0053354304655800445, "cancelamento_linha": 0.004667690824688668, "sem_correspondencia": 0.19946228900564028}, "confidence": 0.45548178473072726, "input_tokens": 38, "latency_ms": 210.07301099996312} +{"id": "g0204-suporte_configuracao-informal_abreviado-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.017528565975983644, "internet_problema_conexao": 0.012419379582298669, "suporte_configuracao": 0.6297387019582001, "sem_correspondencia": 0.3403133524835176}, "confidence": 0.6297387019582001, "input_tokens": 39, "latency_ms": 145.77027999996517} +{"id": "g0204-suporte_configuracao-informal_abreviado-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_contestacao": 0.0600037568530147, "suporte_configuracao": 0.4371705877249759, "cadastro_atualizacao": 0.032915485861533755, "suporte_sem_sinal": 0.15709858454668096, "recarga_realizar": 0.00460874359662204, "internet_problema_conexao": 0.04900612935408966, "suporte_chip_esim": 0.03363840455834889, "sem_correspondencia": 0.22555830750473407}, "confidence": 0.4371705877249759, "input_tokens": 40, "latency_ms": 221.08602900004826} +{"id": "g0204-suporte_configuracao-informal_abreviado-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.03633610595138929, "recarga_realizar": 0.005035611423121499, "suporte_chip_esim": 0.018328186444615476, "plano_nova_linha": 0.023461750186893917, "suporte_configuracao": 0.3840253718201776, "internet_pacote_adicional": 0.10356670798908525, "conta_vencimento": 0.003477984867256336, "beneficios_consulta": 0.05125199347825244, "bonus_nao_recebido": 0.007262082897279462, "conta_pagamento_confirmacao": 0.011444361148943911, "suporte_sem_sinal": 0.1698198497147506, "sem_correspondencia": 0.1859899940782342}, "confidence": 0.3840253718201776, "input_tokens": 35, "latency_ms": 298.5830300000316} +{"id": "g0204-suporte_configuracao-informal_abreviado-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 0.1728238980451967, "negociacao_religacao": 0.006512736234165753, "beneficios_consulta": 0.09312134613355487, "conta_contestacao": 0.040165101873857835, "recarga_realizar": 0.00432771508419477, "marketplace_pedido": 0.017086785978893928, "plano_nova_linha": 0.0185903243801362, "fidelidade_pontos": 0.0346546596917116, "suporte_chip_esim": 0.034266402470496025, "conta_debito_automatico_digital": 0.01965910089683802, "reclamacao_atendimento": 0.05118792338918398, "conta_explicacao": 0.023634233538144415, "suporte_configuracao": 0.30169205099679924, "internet_problema_conexao": 0.03462713352058112, "conta_segunda_via": 0.01329108847134034, "sem_correspondencia": 0.1343594992949052}, "confidence": 0.30169205099679924, "input_tokens": 38, "latency_ms": 431.9782219999979} +{"id": "g0204-suporte_configuracao-informal_abreviado-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.009303000318138877, "suporte_configuracao": 0.31380520936744, "suporte_chip_esim": 0.010248765893447824, "seguranca_fraude": 0.10996566551555222, "internet_problema_conexao": 0.07512332897822349, "negociacao_divida": 0.010287973644597919, "suporte_sem_sinal": 0.24719275356269158, "sem_correspondencia": 0.22407330271990808}, "confidence": 0.31380520936744, "input_tokens": 40, "latency_ms": 211.76429399997687} +{"id": "g0206-suporte_configuracao-regionalismo-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"recarga_saldo": 0.00514776826125038, "vas_contratacao": 0.010934267356012274, "roaming_pacote": 0.004805258546847977, "internet_problema_conexao": 0.07451878599105456, "negociacao_religacao": 0.007823521387927553, "portabilidade": 0.015945293246884543, "beneficios_consulta": 0.07355471810034987, "cancelamento_linha": 0.004471119559870952, "suporte_configuracao": 0.4325622086608739, "suporte_sem_sinal": 0.1253101844386784, "marketplace_compra": 0.024990184604975353, "fidelidade_resgate": 0.015222790877860649, "desconto_retencao": 0.008133802684155146, "fidelidade_pontos": 0.039456315926556525, "suporte_chip_esim": 0.020900581343480665, "sem_correspondencia": 0.13622319901322125}, "confidence": 0.4325622086608739, "input_tokens": 39, "latency_ms": 398.16170300002796} +{"id": "g0206-suporte_configuracao-regionalismo-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.050705656073348204, "internet_problema_conexao": 0.12847213908228655, "suporte_sem_sinal": 0.15727176002657844, "roaming_pacote": 0.008366096094730996, "plano_troca": 0.0224515703219594, "negociacao_divida": 0.008242572928908027, "beneficios_consulta": 0.20751084215386545, "recarga_nao_creditada": 0.003419186878902771, "conta_pagamento_confirmacao": 0.01748262392030502, "fidelidade_resgate": 0.010902906826091942, "conta_vencimento": 0.005571459439447604, "suporte_configuracao": 0.1094064401379285, "negociacao_religacao": 0.028808885740522133, "bonus_nao_recebido": 0.008783042658733512, "recarga_saldo": 0.0037179784199724494, "sem_correspondencia": 0.228886839296419}, "confidence": 0.228886839296419, "input_tokens": 43, "latency_ms": 394.8174669999389} +{"id": "g0206-suporte_configuracao-regionalismo-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.013826900865897919, "suporte_sem_sinal": 0.10253344943909727, "parceiros_ofertas": 0.027400863803839035, "internet_problema_conexao": 0.32517648609114225, "conta_segunda_via": 0.013781874208057323, "suporte_configuracao": 0.39698611424978497, "seguranca_perda_roubo": 0.019970421247411052, "sem_correspondencia": 0.10032389009477016}, "confidence": 0.39698611424978497, "input_tokens": 44, "latency_ms": 225.98707099996318} +{"id": "g0206-suporte_configuracao-regionalismo-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.00882681154718832, "suporte_chip_esim": 0.0165843996165095, "suporte_configuracao": 0.3717724873320564, "seguranca_fraude": 0.07733388025436239, "internet_consumo": 0.04511196038134881, "seguranca_perda_roubo": 0.08914135888329572, "internet_problema_conexao": 0.02195489903015604, "bonus_nao_recebido": 0.009511429546309074, "suporte_sem_sinal": 0.1333122215550181, "recarga_realizar": 0.0032825706525534347, "vas_contratacao": 0.013042064013161742, "sem_correspondencia": 0.21012591718804047}, "confidence": 0.3717724873320564, "input_tokens": 41, "latency_ms": 293.7096999999085} +{"id": "g0206-suporte_configuracao-regionalismo-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.4064928803253931, "internet_problema_conexao": 0.10402899778040486, "portabilidade": 0.016852718725569777, "suporte_chip_esim": 0.023063966344652805, "marketplace_pedido": 0.02038795421060681, "suporte_sem_sinal": 0.26182491952757864, "parceiros_ofertas": 0.027614526028198617, "sem_correspondencia": 0.1397340370575954}, "confidence": 0.4064928803253931, "input_tokens": 48, "latency_ms": 214.92831599994133} +{"id": "g0206-suporte_configuracao-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.008558233202033026, "suporte_sem_sinal": 0.12666372744647267, "seguranca_perda_roubo": 0.03866176697872739, "conta_debito_automatico_digital": 0.09085438573518848, "plano_consulta": 0.2036749181325814, "conta_explicacao": 0.03681651874873069, "suporte_chip_esim": 0.03445937832709639, "atendimento_humano": 0.15022015599430252, "vas_cancelamento": 0.005372507574890807, "internet_consumo": 0.03601488834956231, "internet_problema_conexao": 0.018026057589638277, "sem_correspondencia": 0.25067746192077606}, "confidence": 0.25067746192077606, "input_tokens": 46, "latency_ms": 311.5336570000409} +{"id": "g0206-suporte_configuracao-regionalismo-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"negociacao_divida": 0.00927820963347155, "conta_explicacao": 0.016185057612756095, "vas_consulta": 0.11200536869133401, "fidelidade_pontos": 0.04026939272074902, "suporte_sem_sinal": 0.13085440767017362, "fidelidade_resgate": 0.011652173403124085, "cancelamento_linha": 0.0024265415894830795, "recarga_realizar": 0.0036692379888027074, "troca_numero": 0.0026061571729722953, "suporte_chip_esim": 0.010752082664615057, "suporte_configuracao": 0.3960359388830589, "internet_problema_conexao": 0.07175528042633643, "conta_segunda_via": 0.01968457136303399, "parceiros_ofertas": 0.024892475430600976, "marketplace_compra": 0.01623476975281304, "sem_correspondencia": 0.1316983349966752}, "confidence": 0.3960359388830589, "input_tokens": 38, "latency_ms": 464.812289000065} +{"id": "g0206-suporte_configuracao-regionalismo-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.4489806218035267, "suporte_sem_sinal": 0.1557943748842011, "internet_problema_conexao": 0.10308528455302127, "beneficios_consulta": 0.06441186686403019, "roaming_pacote": 0.013977329936622164, "vas_contratacao": 0.013299925909280846, "suporte_chip_esim": 0.015624510895553117, "sem_correspondencia": 0.18482608515376459}, "confidence": 0.4489806218035267, "input_tokens": 46, "latency_ms": 288.8254169999982} +{"id": "g0206-suporte_configuracao-regionalismo-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.01487025936378609, "suporte_configuracao": 0.5062771849353344, "plano_consulta": 0.030207364640020856, "conta_segunda_via": 0.022971720520981623, "internet_problema_conexao": 0.02938085686364784, "roaming_pacote": 0.005280779014722657, "suporte_sem_sinal": 0.17315780479485793, "sem_correspondencia": 0.21785402986664867}, "confidence": 0.5062771849353344, "input_tokens": 40, "latency_ms": 213.46901200001867} +{"id": "g0206-suporte_configuracao-regionalismo-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_divida": 0.00742764718192739, "roaming_cobranca": 0.004689747893989337, "vas_consulta": 0.1299566466644315, "beneficios_consulta": 0.040852557525343246, "roaming_duvida": 0.010189761322263766, "conta_contestacao": 0.0645588630987054, "suporte_configuracao": 0.1444340038114171, "parceiros_ofertas": 0.028205822916838895, "roaming_pacote": 0.0042895353039672434, "internet_problema_conexao": 0.36565008453014236, "conta_pagamento_confirmacao": 0.014887548858311084, "vas_cancelamento": 0.004895809065492561, "suporte_chip_esim": 0.015614115502194464, "troca_numero": 0.0017361198406432956, "suporte_sem_sinal": 0.07228109925004664, "sem_correspondencia": 0.09033063723428572}, "confidence": 0.36565008453014236, "input_tokens": 50, "latency_ms": 401.5621009999677} +{"id": "g0206-suporte_configuracao-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_chip_esim": 0.03526837606745908, "suporte_sem_sinal": 0.429796827108543, "internet_problema_conexao": 0.2126070471902284, "sem_correspondencia": 0.32232774963376953}, "confidence": 0.429796827108543, "input_tokens": 43, "latency_ms": 156.8774070000245} +{"id": "g0206-suporte_configuracao-regionalismo-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.024568428543916238, "internet_problema_conexao": 0.0924144953541027, "suporte_configuracao": 0.6097395715363861, "sem_correspondencia": 0.27327750456559496}, "confidence": 0.6097395715363861, "input_tokens": 49, "latency_ms": 149.84995899999376} +{"id": "g0210-suporte_chip_esim-curto_neutro-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"vas_contratacao": 0.009252716459703422, "recarga_nao_creditada": 0.0048298661750416135, "suporte_configuracao": 0.03226143752603361, "negociacao_divida": 0.005580716103252757, "internet_consumo": 0.03577932961321014, "conta_vencimento": 0.0033741755148222023, "portabilidade": 0.004531568221561991, "seguranca_perda_roubo": 0.0295264021288573, "cadastro_atualizacao": 0.02467635559132182, "roaming_pacote": 0.0026509425596000467, "atendimento_humano": 0.05301705560214062, "suporte_chip_esim": 0.547507803137138, "conta_explicacao": 0.010272577972749282, "suporte_sem_sinal": 0.12485982035782824, "troca_numero": 0.010931223244046342, "sem_correspondencia": 0.10094800979269261}, "confidence": 0.547507803137138, "input_tokens": 31, "latency_ms": 382.9483680000294} +{"id": "g0210-suporte_chip_esim-curto_neutro-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"roaming_cobranca": 0.00278459991191872, "plano_consulta": 0.03973446970506559, "suporte_chip_esim": 0.5034696096997829, "negociacao_religacao": 0.005039701471780565, "suporte_sem_sinal": 0.10059191752639403, "seguranca_perda_roubo": 0.1299660117046992, "internet_problema_conexao": 0.028093633612299593, "recarga_saldo": 0.009762072456686855, "suporte_configuracao": 0.03332095747601021, "desconto_retencao": 0.022527844757549723, "vas_cancelamento": 0.005416685966290652, "sem_correspondencia": 0.11929249571152187}, "confidence": 0.5034696096997829, "input_tokens": 32, "latency_ms": 307.80699900003583} +{"id": "g0210-suporte_chip_esim-curto_neutro-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.04599064738348717, "suporte_configuracao": 0.027935514736318248, "seguranca_perda_roubo": 0.028645061431878064, "recarga_saldo": 0.003419392576619597, "portabilidade": 0.007298336010879397, "roaming_cobranca": 0.0025487899477248293, "roaming_duvida": 0.0032773989528187128, "conta_pagamento_confirmacao": 0.014181046059900526, "plano_nova_linha": 0.08443110027311629, "plano_consulta": 0.0638116045685453, "fidelidade_pontos": 0.05814981178958881, "conta_debito_automatico_digital": 0.010520965282721263, "fidelidade_resgate": 0.010555386963412051, "suporte_chip_esim": 0.3227774344529709, "suporte_sem_sinal": 0.12861479195955286, "sem_correspondencia": 0.187842717610466}, "confidence": 0.3227774344529709, "input_tokens": 30, "latency_ms": 434.718901999986} +{"id": "g0210-suporte_chip_esim-curto_neutro-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.058901566957215254, "roaming_pacote": 0.016099730491545304, "plano_consulta": 0.0460340939033459, "suporte_sem_sinal": 0.12782035756127877, "suporte_configuracao": 0.10856413831136735, "desconto_retencao": 0.015177968875339284, "suporte_chip_esim": 0.3810816999701022, "seguranca_fraude": 0.05102093513028609, "vas_contratacao": 0.013736548820755866, "fidelidade_pontos": 0.016037544220650995, "conta_segunda_via": 0.008610928423133745, "sem_correspondencia": 0.15691448733497926}, "confidence": 0.3810816999701022, "input_tokens": 35, "latency_ms": 305.9086439999419} +{"id": "g0210-suporte_chip_esim-curto_neutro-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.031819817959205264, "marketplace_compra": 0.020334355833395983, "seguranca_perda_roubo": 0.04662508531793064, "conta_debito_automatico_digital": 0.012528209915778304, "suporte_chip_esim": 0.5226193264908209, "suporte_sem_sinal": 0.2244403487850644, "conta_vencimento": 0.0019376243838537376, "sem_correspondencia": 0.13969523131395076}, "confidence": 0.5226193264908209, "input_tokens": 32, "latency_ms": 215.3039769999623} +{"id": "g0210-suporte_chip_esim-curto_neutro-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.037529455942049705, "suporte_configuracao": 0.08848494835198539, "cancelamento_linha": 0.01177622077728675, "negociacao_divida": 0.014320415393586658, "suporte_sem_sinal": 0.18581077108486638, "suporte_chip_esim": 0.38992568267052535, "conta_debito_automatico_digital": 0.023761398688193703, "sem_correspondencia": 0.24839110709150608}, "confidence": 0.38992568267052535, "input_tokens": 35, "latency_ms": 217.69641999992473} +{"id": "g0210-suporte_chip_esim-curto_neutro-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.11358568716155833, "seguranca_perda_roubo": 0.07194112450323072, "suporte_configuracao": 0.05773815827532423, "sem_correspondencia": 0.7567350300598867}, "confidence": 0.7567350300598867, "input_tokens": 27, "latency_ms": 141.51553199997124} +{"id": "g0210-suporte_chip_esim-curto_neutro-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 29, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.12866245893180386, "suporte_sem_sinal": 0.18188179504802665, "roaming_duvida": 0.01652285171840577, "parceiros_ofertas": 0.07296148329861886, "suporte_chip_esim": 0.3511110730593383, "seguranca_perda_roubo": 0.060803066441579526, "negociacao_divida": 0.010506424679296284, "sem_correspondencia": 0.17755084682293076}, "confidence": 0.3511110730593383, "input_tokens": 34, "latency_ms": 207.8266659999599} +{"id": "g0210-suporte_chip_esim-curto_neutro-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_compra": 0.026273082626771624, "recarga_realizar": 0.002838598498647432, "vas_contratacao": 0.006604629957808968, "vas_cancelamento": 0.0017316817394726631, "vas_consulta": 0.1907568090272771, "desconto_retencao": 0.0159818763014429, "roaming_duvida": 0.005949030049402407, "suporte_chip_esim": 0.43072077188928504, "plano_troca": 0.005487119170893251, "conta_vencimento": 0.0030028074420314008, "suporte_sem_sinal": 0.11743599123119046, "roaming_cobranca": 0.002185991395510692, "seguranca_perda_roubo": 0.03566549183413606, "suporte_configuracao": 0.021701888528321358, "marketplace_pedido": 0.023733455223162697, "sem_correspondencia": 0.10993077508464598}, "confidence": 0.43072077188928504, "input_tokens": 29, "latency_ms": 404.99155700001666} +{"id": "g0210-suporte_chip_esim-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.004894873855128183, "conta_debito_automatico_digital": 0.05863340885510762, "conta_pagamento_confirmacao": 0.07937589712824121, "suporte_configuracao": 0.050141735824895846, "suporte_sem_sinal": 0.2488676442856803, "seguranca_perda_roubo": 0.08043699397251676, "parceiros_ofertas": 0.08836064215818133, "sem_correspondencia": 0.3892888039202487}, "confidence": 0.3892888039202487, "input_tokens": 28, "latency_ms": 207.03265200006626} +{"id": "g0210-suporte_chip_esim-curto_neutro-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"marketplace_pedido": 0.028214447433784845, "seguranca_perda_roubo": 0.0230053631343576, "cadastro_atualizacao": 0.02572801374351899, "internet_pacote_adicional": 0.5406822846063397, "suporte_configuracao": 0.0509856760864035, "suporte_sem_sinal": 0.10209553844302578, "suporte_chip_esim": 0.1264280305816439, "sem_correspondencia": 0.10286064597092565}, "confidence": 0.5406822846063397, "input_tokens": 28, "latency_ms": 212.05407299999024} +{"id": "g0210-suporte_chip_esim-curto_neutro-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.06652634466949209, "suporte_chip_esim": 0.6091140395195402, "seguranca_perda_roubo": 0.031420941810664876, "sem_correspondencia": 0.2929386740003028}, "confidence": 0.6091140395195402, "input_tokens": 34, "latency_ms": 141.8202789999441} +{"id": "g0211-suporte_chip_esim-informal_abreviado-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.07508125943177152, "marketplace_compra": 0.015298042531859367, "vas_consulta": 0.05757340821012896, "internet_pacote_adicional": 0.14219923396892417, "plano_consulta": 0.02575738742439479, "suporte_sem_sinal": 0.1180070496239162, "atendimento_humano": 0.08667188186201387, "cadastro_atualizacao": 0.018926197768707933, "plano_nova_linha": 0.10783411622699787, "suporte_chip_esim": 0.2550309314673632, "seguranca_perda_roubo": 0.003451015819521709, "sem_correspondencia": 0.09416947566440036}, "confidence": 0.2550309314673632, "input_tokens": 59, "latency_ms": 316.7373439999892} +{"id": "g0211-suporte_chip_esim-informal_abreviado-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.4904934593791299, "suporte_configuracao": 0.03714457996194087, "suporte_sem_sinal": 0.10726271849438186, "seguranca_perda_roubo": 0.24291678406453687, "roaming_duvida": 0.010485181858376685, "fidelidade_pontos": 0.011057962951830553, "conta_segunda_via": 0.012108032907382512, "sem_correspondencia": 0.08853128038242072}, "confidence": 0.4904934593791299, "input_tokens": 56, "latency_ms": 233.9170699999613} +{"id": "g0211-suporte_chip_esim-informal_abreviado-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.05002654917877936, "suporte_sem_sinal": 0.18356414878661692, "atendimento_humano": 0.058218090346020095, "recarga_nao_creditada": 0.0032321330064812234, "seguranca_perda_roubo": 0.195094891300289, "conta_pagamento_confirmacao": 0.00769868570656344, "suporte_chip_esim": 0.3589394833186014, "sem_correspondencia": 0.14322601835664855}, "confidence": 0.3589394833186014, "input_tokens": 58, "latency_ms": 229.32235900009346} +{"id": "g0211-suporte_chip_esim-informal_abreviado-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_contratacao": 0.022006197013923975, "internet_problema_conexao": 0.18123281094877092, "negociacao_religacao": 0.019628130000042463, "roaming_duvida": 0.012699968246603221, "fidelidade_pontos": 0.021539375296297077, "recarga_nao_creditada": 0.00482440882039652, "suporte_sem_sinal": 0.20662127541044448, "conta_pagamento_confirmacao": 0.02179753419001255, "roaming_cobranca": 0.007192332334404651, "seguranca_fraude": 0.05191350754864914, "conta_segunda_via": 0.01918963538999017, "marketplace_pedido": 0.028344186168064386, "suporte_configuracao": 0.15360105116367878, "plano_nova_linha": 0.023481525601026034, "seguranca_perda_roubo": 0.07835239957174119, "sem_correspondencia": 0.14757566229595442}, "confidence": 0.20662127541044448, "input_tokens": 55, "latency_ms": 443.0465739999363} +{"id": "g0211-suporte_chip_esim-informal_abreviado-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_segunda_via": 0.014672282304316674, "conta_contestacao": 0.054331255055142996, "internet_problema_conexao": 0.10695787696484571, "cancelamento_linha": 0.005378105857826738, "conta_debito_automatico_digital": 0.008735315410501343, "roaming_cobranca": 0.0021092504074543034, "recarga_realizar": 0.004289427544458425, "recarga_nao_creditada": 0.005201334323290683, "seguranca_perda_roubo": 0.024367018240578436, "vas_cancelamento": 0.005840295615702076, "troca_numero": 0.0013312850372090496, "suporte_sem_sinal": 0.09605278309899509, "suporte_configuracao": 0.023642304029677687, "suporte_chip_esim": 0.45698404866448533, "internet_pacote_adicional": 0.06041789479197934, "sem_correspondencia": 0.12968952265353614}, "confidence": 0.45698404866448533, "input_tokens": 45, "latency_ms": 417.58974800006854} +{"id": "g0211-suporte_chip_esim-informal_abreviado-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.03514007606030842, "suporte_chip_esim": 0.3614635215049944, "reclamacao_atendimento": 0.10813978304110121, "internet_problema_conexao": 0.056511193291899284, "roaming_pacote": 0.010327020870031263, "suporte_sem_sinal": 0.16724746251147268, "suporte_configuracao": 0.08832112082831184, "sem_correspondencia": 0.17284982189188092}, "confidence": 0.3614635215049944, "input_tokens": 52, "latency_ms": 225.21090099996854} +{"id": "g0211-suporte_chip_esim-informal_abreviado-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"cadastro_atualizacao": 0.04512957316460038, "conta_segunda_via": 0.010964052345770336, "suporte_configuracao": 0.016690929733715526, "roaming_duvida": 0.003597932501679457, "marketplace_pedido": 0.015513065628107304, "vas_cancelamento": 0.0037484896378568717, "suporte_chip_esim": 0.546531418594882, "seguranca_perda_roubo": 0.04420006111548056, "conta_debito_automatico_digital": 0.012847849623577648, "bonus_nao_recebido": 0.002964923281356971, "parceiros_ofertas": 0.01599976361171286, "negociacao_divida": 0.00604738458955331, "vas_consulta": 0.1359609762165241, "plano_nova_linha": 0.007470924596330847, "suporte_sem_sinal": 0.06784306960481963, "sem_correspondencia": 0.06448958575403221}, "confidence": 0.546531418594882, "input_tokens": 51, "latency_ms": 468.4834420000925} +{"id": "g0211-suporte_chip_esim-informal_abreviado-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.08413435518741608, "seguranca_perda_roubo": 0.0283222496509552, "suporte_chip_esim": 0.20916076004505157, "sem_correspondencia": 0.6783826351165771}, "confidence": 0.6783826351165771, "input_tokens": 59, "latency_ms": 158.24542900008964} +{"id": "g0211-suporte_chip_esim-informal_abreviado-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0524834251413688, "suporte_chip_esim": 0.21373114206009255, "suporte_configuracao": 0.05092295328241865, "sem_correspondencia": 0.68286247951612}, "confidence": 0.68286247951612, "input_tokens": 47, "latency_ms": 149.3289410000216} +{"id": "g0211-suporte_chip_esim-informal_abreviado-09-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_sem_sinal": 0.13775294775394165, "suporte_chip_esim": 0.5215505269267968, "seguranca_perda_roubo": 0.0585381303800042, "suporte_configuracao": 0.04221227690388145, "vas_cancelamento": 0.00819536935937403, "internet_pacote_adicional": 0.08771685355657691, "beneficios_consulta": 0.05594403570244398, "sem_correspondencia": 0.08808985941698091}, "confidence": 0.5215505269267968, "input_tokens": 56, "latency_ms": 225.50380600000608} +{"id": "g0211-suporte_chip_esim-informal_abreviado-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.032318074376575925, "suporte_chip_esim": 0.2254115649514331, "suporte_configuracao": 0.09421873872808642, "sem_correspondencia": 0.6480516219439045}, "confidence": 0.6480516219439045, "input_tokens": 51, "latency_ms": 149.12574599998152} +{"id": "g0211-suporte_chip_esim-informal_abreviado-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.04276243249471545, "recarga_nao_creditada": 0.009126493623822684, "suporte_sem_sinal": 0.1470391737922631, "vas_contratacao": 0.006549853043023349, "roaming_cobranca": 0.0014786356105412376, "bonus_nao_recebido": 0.008961125178143603, "suporte_chip_esim": 0.5550463715250377, "seguranca_perda_roubo": 0.08158437920551917, "conta_explicacao": 0.009255391474091728, "plano_troca": 0.006895736500480879, "portabilidade": 0.0045535177497317975, "sem_correspondencia": 0.12674688980262938}, "confidence": 0.5550463715250377, "input_tokens": 49, "latency_ms": 307.65888799999175} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.08500899374485016, "suporte_configuracao": 0.08483578264713287, "suporte_chip_esim": 0.4407528340816498, "sem_correspondencia": 0.3894023895263672}, "confidence": 0.4407528340816498, "input_tokens": 36, "latency_ms": 145.73734700002205} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 151, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.1693255874528224, "suporte_sem_sinal": 0.24310868593598933, "seguranca_perda_roubo": 0.0656093348605943, "suporte_configuracao": 0.05501403945010279, "recarga_nao_creditada": 0.004429751005670272, "conta_segunda_via": 0.02081872117340727, "suporte_chip_esim": 0.1622179571933064, "sem_correspondencia": 0.27947592292810725}, "confidence": 0.27947592292810725, "input_tokens": 62, "latency_ms": 232.6182010000366} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 0.02701084357080994, "conta_pagamento_confirmacao": 0.013056857741995316, "suporte_sem_sinal": 0.1285019895015963, "marketplace_pedido": 0.021328837397439168, "suporte_chip_esim": 0.5429407066787051, "troca_numero": 0.008982920537105952, "desconto_retencao": 0.0077139693829068115, "conta_vencimento": 0.002075034547994038, "atendimento_humano": 0.03251537133595136, "conta_debito_automatico_digital": 0.01732271257953596, "cadastro_atualizacao": 0.03167748653756905, "seguranca_fraude": 0.047737823099929785, "cancelamento_linha": 0.0018275128860860783, "seguranca_perda_roubo": 0.03138113598494049, "suporte_configuracao": 0.018856049434673183, "sem_correspondencia": 0.0670707487827615}, "confidence": 0.5429407066787051, "input_tokens": 39, "latency_ms": 394.31519600009324} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9082401053614292, "suporte_sem_sinal": 0.013619404668253442, "marketplace_pedido": 0.005634906859837071, "plano_troca": 0.001756233561696984, "suporte_configuracao": 0.003995267320757199, "suporte_chip_esim": 0.05188818421506467, "seguranca_perda_roubo": 0.0045244257303870515, "sem_correspondencia": 0.010341472282574374}, "confidence": 0.9082401053614292, "input_tokens": 54, "latency_ms": 224.01452600001903} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_vencimento": 0.0027087634923356934, "conta_debito_automatico_digital": 0.01551087002862632, "suporte_configuracao": 0.05704549627664549, "marketplace_compra": 0.022169477541535608, "suporte_sem_sinal": 0.0653701608007905, "fidelidade_pontos": 0.015453345955455718, "portabilidade": 0.004788450683045633, "internet_pacote_adicional": 0.46296208552770113, "conta_segunda_via": 0.01001149748046846, "conta_explicacao": 0.013652371029703844, "vas_consulta": 0.1460476892550424, "plano_troca": 0.005610013210182774, "vas_contratacao": 0.0055717325907227505, "internet_consumo": 0.06249736578306292, "seguranca_perda_roubo": 0.027419786480458393, "sem_correspondencia": 0.08318089386422234}, "confidence": 0.46296208552770113, "input_tokens": 42, "latency_ms": 405.6095879999475} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_chip_esim": 0.1423265184955862, "suporte_sem_sinal": 0.02672075659021524, "beneficios_consulta": 0.042929876475790864, "internet_consumo": 0.7220732549520026, "suporte_configuracao": 0.015868864909180817, "conta_explicacao": 0.0071449773186492435, "seguranca_perda_roubo": 0.003938458848916575, "sem_correspondencia": 0.038997292409658546}, "confidence": 0.7220732549520026, "input_tokens": 49, "latency_ms": 220.50325500003964} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"plano_consulta": 0.08279485822219004, "conta_segunda_via": 0.009789745162872614, "bonus_nao_recebido": 0.036313354644436184, "suporte_configuracao": 0.01797176883358572, "roaming_pacote": 0.0028684720457535914, "suporte_chip_esim": 0.3350629730859855, "beneficios_consulta": 0.06643816832828274, "fidelidade_pontos": 0.024065288825129778, "cancelamento_linha": 0.005870396082308208, "seguranca_perda_roubo": 0.018787780543941333, "recarga_saldo": 0.003394739323742656, "internet_problema_conexao": 0.10767801395203716, "suporte_sem_sinal": 0.10676037819631837, "vas_consulta": 0.08659513819053043, "negociacao_religacao": 0.0054099036866464036, "sem_correspondencia": 0.09019902087623928}, "confidence": 0.3350629730859855, "input_tokens": 36, "latency_ms": 391.09484700009034} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.060374253763469304, "troca_numero": 0.001706983824558051, "seguranca_fraude": 0.029524027098271823, "conta_explicacao": 0.04285006050514975, "conta_vencimento": 0.0034943228560717545, "cadastro_atualizacao": 0.02279433887707784, "suporte_chip_esim": 0.4548893385553653, "reclamacao_atendimento": 0.07711444480926082, "conta_debito_automatico_digital": 0.013581259554084292, "conta_contestacao": 0.02297377492757267, "beneficios_consulta": 0.11541461474319045, "sem_correspondencia": 0.15528258048592797}, "confidence": 0.4548893385553653, "input_tokens": 48, "latency_ms": 293.81709200004025} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"fidelidade_pontos": 0.017622916407445392, "parceiros_ofertas": 0.016748972597829988, "suporte_configuracao": 0.01993132798086103, "suporte_sem_sinal": 0.07125791315719415, "plano_nova_linha": 0.0081901887333003, "vas_consulta": 0.09827120068717889, "seguranca_fraude": 0.019416505889042, "vas_cancelamento": 0.001529661622246192, "beneficios_consulta": 0.042071950596677, "recarga_realizar": 0.0011617380910228876, "seguranca_perda_roubo": 0.024741782408350815, "internet_problema_conexao": 0.023901770406149738, "desconto_retencao": 0.0036013262190676, "conta_pagamento_confirmacao": 0.009482505004185186, "suporte_chip_esim": 0.5881160028280528, "sem_correspondencia": 0.05395423737139603}, "confidence": 0.5881160028280528, "input_tokens": 38, "latency_ms": 398.0737269999963} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.10654985933647401, "seguranca_perda_roubo": 0.12059921902300705, "marketplace_pedido": 0.031178528845240593, "conta_debito_automatico_digital": 0.04454120944646591, "bonus_nao_recebido": 0.027312381314454362, "suporte_configuracao": 0.01422855827010008, "plano_nova_linha": 0.014885733054100701, "marketplace_compra": 0.030718738582042614, "conta_contestacao": 0.4247585247561009, "parceiros_ofertas": 0.035770452385857035, "suporte_sem_sinal": 0.08681560193339079, "sem_correspondencia": 0.06264119305276597}, "confidence": 0.4247585247561009, "input_tokens": 51, "latency_ms": 310.60201299999335} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 0.04002920314506424, "recarga_nao_creditada": 0.0026612615588347487, "conta_vencimento": 0.00220083619276977, "beneficios_consulta": 0.047291093657290915, "vas_contratacao": 0.006805374372450204, "reclamacao_atendimento": 0.024973722641893327, "troca_numero": 0.004348674080408696, "seguranca_perda_roubo": 0.012968979982529954, "suporte_chip_esim": 0.6439357040113376, "suporte_sem_sinal": 0.09635292200262163, "suporte_configuracao": 0.03186121032417508, "sem_correspondencia": 0.08657101803062382}, "confidence": 0.6439357040113376, "input_tokens": 42, "latency_ms": 276.2617119999504} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.020805587078885888, "fidelidade_pontos": 0.013682615636333977, "suporte_sem_sinal": 0.1255803761570141, "plano_consulta": 0.0426774714991414, "conta_contestacao": 0.028801911893574225, "seguranca_perda_roubo": 0.03005664746535544, "marketplace_compra": 0.011899174734074215, "seguranca_fraude": 0.023347632162304573, "suporte_chip_esim": 0.16038837270720888, "recarga_nao_creditada": 0.4249096706701199, "suporte_configuracao": 0.02167283097465403, "sem_correspondencia": 0.09617770902133337}, "confidence": 0.4249096706701199, "input_tokens": 51, "latency_ms": 318.3121869999468} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_problema_conexao": 0.03114677233746331, "marketplace_pedido": 0.03421788881763802, "conta_segunda_via": 0.06396191976720653, "conta_contestacao": 0.03950952991496789, "plano_consulta": 0.025124476968597428, "suporte_chip_esim": 0.023177604743708228, "conta_debito_automatico_digital": 0.02026057186807908, "seguranca_fraude": 0.1434930654849375, "portabilidade": 0.005789483802418235, "seguranca_perda_roubo": 0.5289486389283267, "roaming_cobranca": 0.0020131719190679205, "sem_correspondencia": 0.08235687544758914}, "confidence": 0.5289486389283267, "input_tokens": 43, "latency_ms": 318.7164920000214} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.8533639534301071, "seguranca_fraude": 0.022477815806439757, "suporte_chip_esim": 0.008582691286330586, "sem_correspondencia": 0.11557553947712261}, "confidence": 0.8533639534301071, "input_tokens": 46, "latency_ms": 149.50036499999442} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_pagamento_confirmacao": 0.056438833744592375, "conta_segunda_via": 0.02476998966421859, "internet_problema_conexao": 0.026213159777410462, "seguranca_perda_roubo": 0.3580620542287045, "marketplace_compra": 0.025310378450517323, "plano_nova_linha": 0.017484837517931732, "vas_contratacao": 0.007482423976682333, "recarga_realizar": 0.006699608647423105, "suporte_chip_esim": 0.00882950394511437, "atendimento_humano": 0.05426699307215537, "conta_debito_automatico_digital": 0.01351583844721664, "bonus_nao_recebido": 0.030579215217400674, "seguranca_fraude": 0.11078600624551668, "recarga_saldo": 0.007406051329206583, "plano_consulta": 0.10588675741794851, "sem_correspondencia": 0.1462683483179607}, "confidence": 0.3580620542287045, "input_tokens": 40, "latency_ms": 446.6907060000267} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.013380069734232976, "vas_contratacao": 0.016240360759806807, "seguranca_perda_roubo": 0.5182016069584133, "roaming_cobranca": 0.010045049117525824, "seguranca_fraude": 0.09249109339870452, "bonus_nao_recebido": 0.02277448663476996, "conta_explicacao": 0.04807458606612412, "conta_vencimento": 0.007990740507530661, "suporte_chip_esim": 0.023101947113564326, "conta_contestacao": 0.052078241365791006, "negociacao_divida": 0.015458100993644107, "sem_correspondencia": 0.1801637173498923}, "confidence": 0.5182016069584133, "input_tokens": 43, "latency_ms": 288.97516099993936} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.6031885034742113, "seguranca_fraude": 0.18432488694181876, "suporte_chip_esim": 0.02867500803107381, "sem_correspondencia": 0.18381160155289616}, "confidence": 0.6031885034742113, "input_tokens": 38, "latency_ms": 146.50763700001335} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5541688634702902, "suporte_chip_esim": 0.023588664126734014, "seguranca_fraude": 0.07429911719861278, "sem_correspondencia": 0.34794335520436304}, "confidence": 0.5541688634702902, "input_tokens": 39, "latency_ms": 143.5703539999622} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.8100446319232489, "suporte_chip_esim": 0.007057600117713219, "seguranca_fraude": 0.04418858760159021, "sem_correspondencia": 0.13870918035744767}, "confidence": 0.8100446319232489, "input_tokens": 40, "latency_ms": 148.1088790000058} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.062031361764285746, "plano_nova_linha": 0.03160654541140228, "suporte_chip_esim": 0.016309185720700753, "roaming_cobranca": 0.0010526548596818635, "conta_segunda_via": 0.007267260901489115, "internet_pacote_adicional": 0.028857046662536925, "seguranca_perda_roubo": 0.7161976213979037, "internet_problema_conexao": 0.022709273139102083, "cadastro_atualizacao": 0.014829839514938952, "desconto_retencao": 0.007959246100801393, "fidelidade_pontos": 0.008117753467063449, "sem_correspondencia": 0.08306221106009375}, "confidence": 0.7161976213979037, "input_tokens": 41, "latency_ms": 304.4135919999462} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.00720613555954138, "suporte_chip_esim": 0.01399813992911298, "seguranca_perda_roubo": 0.4165293082348393, "internet_pacote_adicional": 0.20217188251335722, "marketplace_pedido": 0.022636842791138086, "cadastro_atualizacao": 0.03283530320807811, "parceiros_ofertas": 0.015402630185585926, "recarga_saldo": 0.0016617261962161309, "troca_numero": 0.001127507019438454, "vas_consulta": 0.09430576421759258, "seguranca_fraude": 0.09466238624125783, "sem_correspondencia": 0.09746237390384199}, "confidence": 0.4165293082348393, "input_tokens": 40, "latency_ms": 280.7024640000009} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_consumo": 0.08533166861524119, "seguranca_perda_roubo": 0.5385834302181669, "seguranca_fraude": 0.14375629394527614, "marketplace_pedido": 0.015513231978382416, "internet_pacote_adicional": 0.07911789892530487, "portabilidade": 0.0057417837626720335, "roaming_duvida": 0.003191597485782614, "atendimento_humano": 0.0336532687494865, "cadastro_atualizacao": 0.02200883200352049, "suporte_chip_esim": 0.006092101701479926, "parceiros_ofertas": 0.010276929161382774, "sem_correspondencia": 0.056732963453304155}, "confidence": 0.5385834302181669, "input_tokens": 40, "latency_ms": 302.8383289999965} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"cancelamento_linha": 0.00818085520777949, "fidelidade_pontos": 0.01670948676956386, "conta_explicacao": 0.019225093464185005, "seguranca_fraude": 0.06011140242716979, "seguranca_perda_roubo": 0.7609867793762735, "suporte_chip_esim": 0.013627440346514003, "marketplace_compra": 0.016402425977696148, "sem_correspondencia": 0.10475651643081828}, "confidence": 0.7609867793762735, "input_tokens": 37, "latency_ms": 210.17247800000405} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.09942893906151368, "suporte_chip_esim": 0.03299229665828414, "seguranca_perda_roubo": 0.5232936856886823, "sem_correspondencia": 0.34428507859151986}, "confidence": 0.5232936856886823, "input_tokens": 43, "latency_ms": 146.05607199996484} +{"id": "g0220-seguranca_perda_roubo-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"marketplace_compra": 0.02649812170889496, "internet_consumo": 0.06421954825162693, "seguranca_fraude": 0.36589770912825137, "recarga_realizar": 0.005000153009311596, "conta_explicacao": 0.043956763325963766, "suporte_sem_sinal": 0.13900336396642135, "conta_debito_automatico_digital": 0.06695932785813861, "portabilidade": 0.008330608582323743, "suporte_chip_esim": 0.013833660406908898, "troca_numero": 0.002701057309966066, "roaming_pacote": 0.002175231195924295, "conta_contestacao": 0.046821753662656354, "marketplace_pedido": 0.023698404045103053, "vas_cancelamento": 0.07451429096609345, "cadastro_atualizacao": 0.019558150002483628, "sem_correspondencia": 0.09683185657993193}, "confidence": 0.36589770912825137, "input_tokens": 46, "latency_ms": 397.2834780000767} +{"id": "g0220-seguranca_perda_roubo-regionalismo-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_configuracao": 0.02075920447990002, "reclamacao_atendimento": 0.05310374145620965, "recarga_nao_creditada": 0.003346757044444818, "recarga_realizar": 0.005564096404478313, "seguranca_fraude": 0.02687027501639081, "suporte_chip_esim": 0.019689535795485734, "conta_explicacao": 0.019826870485495293, "vas_cancelamento": 0.0158100128762797, "seguranca_perda_roubo": 0.5214714427347162, "internet_pacote_adicional": 0.02918770547653625, "atendimento_humano": 0.03852581619667193, "internet_consumo": 0.03598748160894022, "bonus_nao_recebido": 0.006698150212683343, "plano_nova_linha": 0.007932486042128824, "plano_consulta": 0.09774847365077016, "sem_correspondencia": 0.09747795051886868}, "confidence": 0.5214714427347162, "input_tokens": 37, "latency_ms": 402.63136700002633} +{"id": "g0220-seguranca_perda_roubo-regionalismo-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"portabilidade": 0.005700128066874255, "suporte_chip_esim": 0.007993723798125286, "reclamacao_atendimento": 0.07738239088360309, "conta_vencimento": 0.002021567564962507, "roaming_duvida": 0.004813064210241746, "plano_troca": 0.004561045976462576, "seguranca_perda_roubo": 0.6536572414790213, "recarga_saldo": 0.0012768034043642166, "desconto_retencao": 0.009084301674298542, "troca_numero": 0.007969529898670863, "seguranca_fraude": 0.13571793744697472, "internet_problema_conexao": 0.021619312042166303, "fidelidade_resgate": 0.0072672711867931205, "internet_pacote_adicional": 0.007540453727489749, "recarga_nao_creditada": 0.0009792022826270788, "sem_correspondencia": 0.05241602635732469}, "confidence": 0.6536572414790213, "input_tokens": 46, "latency_ms": 382.00555299999905} +{"id": "g0220-seguranca_perda_roubo-regionalismo-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5340386200917917, "suporte_chip_esim": 0.017795315571680573, "reclamacao_atendimento": 0.059653533635015375, "portabilidade": 0.003064991769793883, "seguranca_fraude": 0.13853379029362967, "fidelidade_resgate": 0.00748295500180659, "negociacao_divida": 0.0060897350362768, "vas_consulta": 0.03716622037287796, "conta_explicacao": 0.016860474430994143, "parceiros_ofertas": 0.02296162468842681, "recarga_realizar": 0.001597820365732943, "marketplace_compra": 0.014109080169518902, "conta_debito_automatico_digital": 0.009588468189920114, "atendimento_humano": 0.04616766568101823, "cancelamento_linha": 0.004825211747410611, "sem_correspondencia": 0.08006449295410573}, "confidence": 0.5340386200917917, "input_tokens": 41, "latency_ms": 393.2676229999288} +{"id": "g0220-seguranca_perda_roubo-regionalismo-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.2616075660016974, "cancelamento_linha": 0.013469270866417478, "seguranca_perda_roubo": 0.3149361712336838, "roaming_pacote": 0.0023936502013163123, "fidelidade_resgate": 0.008778288313230052, "portabilidade": 0.0055051410489749646, "conta_debito_automatico_digital": 0.008614667970090837, "parceiros_ofertas": 0.027549163398643422, "vas_consulta": 0.04085077477578486, "internet_problema_conexao": 0.049302315072394395, "bonus_nao_recebido": 0.013931630630161767, "suporte_chip_esim": 0.01797619520190431, "beneficios_consulta": 0.07118736437872138, "conta_explicacao": 0.02505849196648467, "seguranca_fraude": 0.04734121416239738, "sem_correspondencia": 0.09149809477809705}, "confidence": 0.3149361712336838, "input_tokens": 37, "latency_ms": 399.37708399997973} +{"id": "g0220-seguranca_perda_roubo-regionalismo-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_sem_sinal": 0.13484913719835054, "plano_nova_linha": 0.03467014216026468, "seguranca_perda_roubo": 0.49806614979748454, "marketplace_pedido": 0.024111407966728587, "suporte_chip_esim": 0.03247552884282837, "conta_pagamento_confirmacao": 0.028590417827139857, "parceiros_ofertas": 0.023424976632102735, "internet_consumo": 0.0326530128565348, "seguranca_fraude": 0.05621238306751529, "cadastro_atualizacao": 0.020644611680194425, "recarga_nao_creditada": 0.0008878700137712952, "troca_numero": 0.0014750393540965475, "fidelidade_resgate": 0.007313480931058363, "portabilidade": 0.010152533177656922, "vas_contratacao": 0.007817739973925417, "sem_correspondencia": 0.08665556852034766}, "confidence": 0.49806614979748454, "input_tokens": 38, "latency_ms": 412.4144669999623} +{"id": "g0220-seguranca_perda_roubo-regionalismo-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_cobranca": 0.0016999234222457298, "cancelamento_linha": 0.0041464041011328836, "seguranca_fraude": 0.04723730313547264, "marketplace_pedido": 0.014314844281363094, "suporte_chip_esim": 0.005541725087411309, "seguranca_perda_roubo": 0.7496870760513045, "vas_consulta": 0.10974422848652131, "sem_correspondencia": 0.06762849543454853}, "confidence": 0.7496870760513045, "input_tokens": 38, "latency_ms": 225.0937190000286} +{"id": "g0220-seguranca_perda_roubo-regionalismo-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.0812357327894449, "marketplace_pedido": 0.05654292061371746, "suporte_chip_esim": 0.019824729255947287, "internet_consumo": 0.03378416003812075, "suporte_configuracao": 0.0213476224101017, "beneficios_consulta": 0.05281809208473975, "seguranca_perda_roubo": 0.5964381961422353, "internet_problema_conexao": 0.01423627574307959, "recarga_realizar": 0.0015039601802733621, "portabilidade": 0.003612188551002229, "conta_vencimento": 0.0020719942166057626, "desconto_retencao": 0.006431823883883233, "negociacao_religacao": 0.0034631401451590722, "conta_pagamento_confirmacao": 0.011767917838748598, "roaming_pacote": 0.0016256677480713016, "sem_correspondencia": 0.09329557835886977}, "confidence": 0.5964381961422353, "input_tokens": 36, "latency_ms": 409.77282399990145} +{"id": "g0220-seguranca_perda_roubo-regionalismo-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.016273335198300647, "suporte_chip_esim": 0.006411249044935651, "seguranca_perda_roubo": 0.9138308490864674, "sem_correspondencia": 0.06348456667029628}, "confidence": 0.9138308490864674, "input_tokens": 37, "latency_ms": 144.21315100003085} +{"id": "g0220-seguranca_perda_roubo-regionalismo-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.009737411688013118, "seguranca_perda_roubo": 0.5861251494461205, "parceiros_ofertas": 0.040177893494391714, "vas_consulta": 0.12384468099006371, "seguranca_fraude": 0.10385275569585609, "suporte_chip_esim": 0.013927110319106177, "recarga_realizar": 0.0036471564746111953, "roaming_cobranca": 0.0024009515061234584, "vas_cancelamento": 0.008479253660871013, "recarga_saldo": 0.002330460870085766, "conta_explicacao": 0.015456801941019518, "sem_correspondencia": 0.09002037391373774}, "confidence": 0.5861251494461205, "input_tokens": 37, "latency_ms": 284.53186499996264} +{"id": "g0220-seguranca_perda_roubo-regionalismo-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_explicacao": 0.031109904589007666, "suporte_chip_esim": 0.021737723044500216, "suporte_configuracao": 0.02463816309047484, "conta_debito_automatico_digital": 0.017497674287457115, "conta_contestacao": 0.03943940352786718, "seguranca_fraude": 0.10944946846062255, "seguranca_perda_roubo": 0.6726393236077298, "sem_correspondencia": 0.08348833939234064}, "confidence": 0.6726393236077298, "input_tokens": 34, "latency_ms": 222.71278999994593} +{"id": "g0220-seguranca_perda_roubo-regionalismo-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.008805039248563878, "reclamacao_atendimento": 0.12479124835440542, "portabilidade": 0.006304186704246277, "suporte_configuracao": 0.030623245670594552, "suporte_chip_esim": 0.02525853153518974, "conta_debito_automatico_digital": 0.012430876366105266, "cancelamento_linha": 0.04291298196460791, "seguranca_fraude": 0.07486706895424262, "recarga_nao_creditada": 0.0013503751113506722, "troca_numero": 0.002841508685372215, "seguranca_perda_roubo": 0.5557282510092382, "sem_correspondencia": 0.11408668639608328}, "confidence": 0.5557282510092382, "input_tokens": 42, "latency_ms": 285.8392619999677} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 202, "length_bucket": "longo"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.04021332721933676, "suporte_chip_esim": 0.005120618196624333, "seguranca_perda_roubo": 0.9274731394988801, "sem_correspondencia": 0.02719291508515877}, "confidence": 0.9274731394988801, "input_tokens": 78, "latency_ms": 168.50813700000344} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.011470036711308404, "seguranca_perda_roubo": 0.8307207838594366, "seguranca_fraude": 0.09267094829089835, "sem_correspondencia": 0.06513823113835665}, "confidence": 0.8307207838594366, "input_tokens": 77, "latency_ms": 168.33852499996738} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_chip_esim": 0.03409906438627395, "seguranca_fraude": 0.775374999917578, "internet_pacote_adicional": 0.05420862450217503, "sem_correspondencia": 0.13631731119397308}, "confidence": 0.775374999917578, "input_tokens": 74, "latency_ms": 167.2741090000045} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 181, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.16823153533361734, "conta_segunda_via": 0.026347812319635955, "seguranca_fraude": 0.15890591246133723, "suporte_chip_esim": 0.006001864613720776, "conta_debito_automatico_digital": 0.009600986999019302, "roaming_pacote": 0.002605957498749259, "suporte_configuracao": 0.021068390875610472, "desconto_retencao": 0.006158074407118272, "recarga_saldo": 0.0015104768226824135, "vas_contratacao": 0.009268428494252894, "conta_vencimento": 0.0023081340640032397, "cancelamento_linha": 0.005029772994451786, "seguranca_perda_roubo": 0.41658717515201543, "troca_numero": 0.0008760479958227029, "vas_consulta": 0.11135854552897362, "sem_correspondencia": 0.05414088443898929}, "confidence": 0.41658717515201543, "input_tokens": 81, "latency_ms": 448.1118080000215} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_consulta": 0.1420255107870112, "portabilidade": 0.022569304098487893, "seguranca_perda_roubo": 0.45951423385399687, "seguranca_fraude": 0.15822268674360424, "bonus_nao_recebido": 0.018465168244252483, "suporte_chip_esim": 0.008606324593527387, "recarga_saldo": 0.004654216916022646, "plano_nova_linha": 0.013121251032591756, "recarga_realizar": 0.0040768671929437734, "desconto_retencao": 0.011267997206439994, "roaming_duvida": 0.010229799703517442, "sem_correspondencia": 0.14724663962760434}, "confidence": 0.45951423385399687, "input_tokens": 77, "latency_ms": 321.7867969999588} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"reclamacao_atendimento": 0.17898206679496267, "atendimento_humano": 0.09427932045279921, "suporte_chip_esim": 0.036754705559532426, "seguranca_fraude": 0.12840819550168805, "fidelidade_pontos": 0.0180561545201563, "marketplace_compra": 0.00869664842183364, "recarga_realizar": 0.0017112978057756694, "conta_pagamento_confirmacao": 0.009777759347524633, "internet_problema_conexao": 0.03771715667422349, "beneficios_consulta": 0.056596749374222, "seguranca_perda_roubo": 0.37531006895467744, "sem_correspondencia": 0.05370987659260447}, "confidence": 0.37531006895467744, "input_tokens": 75, "latency_ms": 340.4534909999484} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.07711197306137997, "plano_consulta": 0.08178108793015508, "negociacao_divida": 0.004170216084155694, "recarga_nao_creditada": 0.0007587990712320356, "roaming_duvida": 0.0031693034737878068, "conta_contestacao": 0.0398920134449848, "seguranca_perda_roubo": 0.5730327867433385, "marketplace_compra": 0.008966702817044156, "seguranca_fraude": 0.11386760132691492, "conta_explicacao": 0.011392709607462569, "vas_cancelamento": 0.005434471556767689, "fidelidade_resgate": 0.00603645610713075, "plano_troca": 0.00499999468185715, "internet_consumo": 0.017696868330566506, "suporte_chip_esim": 0.005804057135399634, "sem_correspondencia": 0.04588495862782275}, "confidence": 0.5730327867433385, "input_tokens": 79, "latency_ms": 474.3512660000988} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.21299958345756517, "vas_consulta": 0.174170611526649, "fidelidade_pontos": 0.01259782353455546, "suporte_chip_esim": 0.007386843765465864, "recarga_realizar": 0.004360013039001316, "vas_contratacao": 0.011388772095079104, "seguranca_perda_roubo": 0.3434256574301778, "reclamacao_atendimento": 0.09921821955281848, "negociacao_religacao": 0.008431029210717759, "internet_pacote_adicional": 0.05388391796927653, "recarga_nao_creditada": 0.002044032947688055, "sem_correspondencia": 0.07009349547100545}, "confidence": 0.3434256574301778, "input_tokens": 80, "latency_ms": 322.17374999993353} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 171, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"bonus_nao_recebido": 0.021912536501986282, "suporte_configuracao": 0.016217245417686963, "roaming_pacote": 0.0019248784101782962, "cancelamento_linha": 0.03519188376596399, "desconto_retencao": 0.005577974237672219, "internet_problema_conexao": 0.05578858249094314, "seguranca_perda_roubo": 0.5210420095253491, "vas_cancelamento": 0.008160982597340737, "negociacao_religacao": 0.00822201123669857, "fidelidade_resgate": 0.009485406237496096, "marketplace_compra": 0.00821107471528089, "internet_pacote_adicional": 0.04857057893811757, "suporte_chip_esim": 0.012485273666400011, "seguranca_fraude": 0.13670513563822143, "atendimento_humano": 0.04398280180132401, "sem_correspondencia": 0.06652162481934078}, "confidence": 0.5210420095253491, "input_tokens": 76, "latency_ms": 463.7254209999355} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 175, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_religacao": 0.01903452008410318, "conta_explicacao": 0.021638335992612452, "beneficios_consulta": 0.06551224093972889, "suporte_chip_esim": 0.008951746064893724, "plano_nova_linha": 0.009882543387880516, "cancelamento_linha": 0.04422586479198818, "suporte_sem_sinal": 0.07273021452133407, "seguranca_perda_roubo": 0.6325965024883321, "conta_contestacao": 0.021498425262723133, "vas_cancelamento": 0.00776614214120558, "seguranca_fraude": 0.04730393065187601, "sem_correspondencia": 0.04885953367332211}, "confidence": 0.6325965024883321, "input_tokens": 73, "latency_ms": 308.6055519999036} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.6672113028249453, "seguranca_fraude": 0.12906596569026896, "suporte_chip_esim": 0.017307699267537016, "sem_correspondencia": 0.18641503221724867}, "confidence": 0.6672113028249453, "input_tokens": 77, "latency_ms": 170.83431100002144} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"atendimento_humano": 0.08639237515785456, "conta_debito_automatico_digital": 0.01129970539196517, "internet_pacote_adicional": 0.08511570334735741, "fidelidade_resgate": 0.0320746730558856, "seguranca_fraude": 0.3490963370552952, "parceiros_ofertas": 0.042152126606118785, "reclamacao_atendimento": 0.07141831837422673, "roaming_cobranca": 0.003037441806852263, "suporte_chip_esim": 0.0516363835909646, "cancelamento_linha": 0.07241839484709783, "vas_consulta": 0.04428742562526901, "roaming_pacote": 0.0017201190489599442, "recarga_nao_creditada": 0.002109993589319437, "beneficios_consulta": 0.03873559229612727, "fidelidade_pontos": 0.04004983738233953, "sem_correspondencia": 0.06845557282436665}, "confidence": 0.3490963370552952, "input_tokens": 72, "latency_ms": 441.0309459999553} +{"id": "g0225-seguranca_fraude-informal_abreviado-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02910146780214709, "marketplace_compra": 0.033083920110661455, "seguranca_perda_roubo": 0.13463697086175894, "roaming_cobranca": 0.003701347050784754, "conta_contestacao": 0.06293676958350447, "suporte_chip_esim": 0.12265557409925215, "parceiros_ofertas": 0.10725727433481239, "suporte_sem_sinal": 0.17716772710941267, "reclamacao_atendimento": 0.060373270905619655, "conta_explicacao": 0.03732195897505252, "vas_cancelamento": 0.006803278649668594, "sem_correspondencia": 0.2249604405173253}, "confidence": 0.2249604405173253, "input_tokens": 63, "latency_ms": 313.45061900003657} +{"id": "g0225-seguranca_fraude-informal_abreviado-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.04554896463891547, "seguranca_perda_roubo": 0.10868969041314934, "seguranca_fraude": 0.3317971526202994, "internet_consumo": 0.09249769978204665, "conta_pagamento_confirmacao": 0.03804709729973352, "conta_segunda_via": 0.04727150549931873, "reclamacao_atendimento": 0.09040220890064915, "sem_correspondencia": 0.24574568084588774}, "confidence": 0.3317971526202994, "input_tokens": 61, "latency_ms": 229.82057199999417} +{"id": "g0225-seguranca_fraude-informal_abreviado-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"parceiros_ofertas": 0.036819684736155656, "vas_cancelamento": 0.010267773499696885, "seguranca_perda_roubo": 0.08560500174381303, "conta_contestacao": 0.12419707154579826, "seguranca_fraude": 0.29867913901788457, "internet_pacote_adicional": 0.09582017973316583, "internet_consumo": 0.047827176081568334, "fidelidade_resgate": 0.01119235421727848, "marketplace_pedido": 0.02919508289738908, "suporte_chip_esim": 0.06373958945638142, "marketplace_compra": 0.07797885577223931, "sem_correspondencia": 0.11867809129862919}, "confidence": 0.29867913901788457, "input_tokens": 55, "latency_ms": 290.48972999999023} +{"id": "g0225-seguranca_fraude-informal_abreviado-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.21234474535337441, "vas_contratacao": 0.01057005907163288, "seguranca_perda_roubo": 0.06564069087687242, "conta_debito_automatico_digital": 0.014649606964719607, "roaming_duvida": 0.029420937795382938, "seguranca_fraude": 0.16224960217995654, "portabilidade": 0.011119987381398114, "conta_contestacao": 0.09783602943283451, "plano_nova_linha": 0.020770818923599374, "conta_pagamento_confirmacao": 0.031454210644403575, "marketplace_pedido": 0.024791787555446664, "recarga_nao_creditada": 0.006688521542632052, "recarga_realizar": 0.004066305416806284, "roaming_cobranca": 0.012671608112973338, "marketplace_compra": 0.020284741161081546, "sem_correspondencia": 0.27544034758688574}, "confidence": 0.27544034758688574, "input_tokens": 57, "latency_ms": 440.1160439999785} +{"id": "g0225-seguranca_fraude-informal_abreviado-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.0076923076851436725, "conta_vencimento": 0.003158158109489792, "troca_numero": 0.0019430007062936616, "beneficios_consulta": 0.09714966092298612, "seguranca_fraude": 0.267932043298817, "conta_contestacao": 0.09839947353970896, "fidelidade_resgate": 0.013228122921075433, "recarga_saldo": 0.0029069715488135887, "recarga_nao_creditada": 0.004909636740858773, "portabilidade": 0.004009647064476986, "seguranca_perda_roubo": 0.23767729007980717, "conta_debito_automatico_digital": 0.016283939616650527, "fidelidade_pontos": 0.0880840621416419, "negociacao_religacao": 0.005318758855650023, "internet_consumo": 0.01511599770962061, "sem_correspondencia": 0.1361909290589658}, "confidence": 0.267932043298817, "input_tokens": 64, "latency_ms": 412.60798400003296} +{"id": "g0225-seguranca_fraude-informal_abreviado-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08512632120871251, "seguranca_perda_roubo": 0.11957235334710603, "seguranca_fraude": 0.10417435706311304, "sem_correspondencia": 0.6911269683810685}, "confidence": 0.6911269683810685, "input_tokens": 67, "latency_ms": 156.30850000002283} +{"id": "g0225-seguranca_fraude-informal_abreviado-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0169459322656478, "conta_vencimento": 0.0075631952828928255, "seguranca_fraude": 0.14390418107691627, "conta_contestacao": 0.0716036194291404, "roaming_cobranca": 0.028105315161281355, "seguranca_perda_roubo": 0.07068566318500193, "bonus_nao_recebido": 0.024117972993788914, "sem_correspondencia": 0.6370741206053305}, "confidence": 0.6370741206053305, "input_tokens": 62, "latency_ms": 209.68730100003086} +{"id": "g0225-seguranca_fraude-informal_abreviado-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.05765138566493988, "seguranca_perda_roubo": 0.10296708345413208, "seguranca_fraude": 0.16358597576618195, "sem_correspondencia": 0.6757955551147461}, "confidence": 0.6757955551147461, "input_tokens": 61, "latency_ms": 150.23161099998106} +{"id": "g0225-seguranca_fraude-informal_abreviado-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_problema_conexao": 0.033187006178857385, "recarga_nao_creditada": 0.007338689287275424, "suporte_configuracao": 0.01913671783707649, "suporte_sem_sinal": 0.08825481073577365, "seguranca_perda_roubo": 0.13970807409396696, "fidelidade_pontos": 0.034317084184132415, "beneficios_consulta": 0.09715362787529347, "conta_pagamento_confirmacao": 0.017065726482853746, "conta_contestacao": 0.029120609611729215, "seguranca_fraude": 0.27404687229709085, "roaming_duvida": 0.015167459147295986, "roaming_pacote": 0.004337552070216843, "plano_consulta": 0.05845693216150569, "atendimento_humano": 0.04729388354378666, "parceiros_ofertas": 0.023104975355073897, "sem_correspondencia": 0.11230997913807132}, "confidence": 0.27404687229709085, "input_tokens": 60, "latency_ms": 434.84557099998256} +{"id": "g0225-seguranca_fraude-informal_abreviado-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.018671401418891034, "recarga_realizar": 0.009135519435137641, "seguranca_perda_roubo": 0.1652738502752381, "seguranca_fraude": 0.31137610438783786, "fidelidade_resgate": 0.023710037378995897, "conta_contestacao": 0.06333422110418724, "internet_pacote_adicional": 0.1916422455796917, "sem_correspondencia": 0.21685662042002052}, "confidence": 0.31137610438783786, "input_tokens": 61, "latency_ms": 233.79956899998433} +{"id": "g0225-seguranca_fraude-informal_abreviado-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 117, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11090981505808246, "roaming_pacote": 0.00908180289007786, "marketplace_compra": 0.037008991811056026, "seguranca_perda_roubo": 0.14630452689025628, "seguranca_fraude": 0.2002470113235819, "conta_pagamento_confirmacao": 0.06558672815019634, "suporte_chip_esim": 0.03906425301094806, "sem_correspondencia": 0.39179687086580106}, "confidence": 0.39179687086580106, "input_tokens": 69, "latency_ms": 261.0146839999743} +{"id": "g0225-seguranca_fraude-informal_abreviado-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0035118724596041404, "conta_segunda_via": 0.04249634695638058, "seguranca_fraude": 0.7037956883411286, "plano_nova_linha": 0.006119819504754015, "negociacao_divida": 0.01550877131461246, "conta_contestacao": 0.04668120406758134, "seguranca_perda_roubo": 0.07032705267045797, "sem_correspondencia": 0.11155924468548088}, "confidence": 0.7037956883411286, "input_tokens": 63, "latency_ms": 227.28893799990146} +{"id": "g0227-seguranca_fraude-regionalismo-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 102, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.13914656318363042, "cadastro_atualizacao": 0.08260521102279521, "troca_numero": 0.15792719655791473, "seguranca_fraude": 0.28814067772451624, "plano_consulta": 0.04124563837346663, "suporte_chip_esim": 0.04448509113769419, "marketplace_compra": 0.021427085129245783, "roaming_pacote": 0.0026385012871558713, "seguranca_perda_roubo": 0.04031845461774454, "bonus_nao_recebido": 0.005405706694544069, "conta_contestacao": 0.022787358086568198, "sem_correspondencia": 0.15387251618472414}, "confidence": 0.28814067772451624, "input_tokens": 102, "latency_ms": 367.08518299997195} +{"id": "g0227-seguranca_fraude-regionalismo-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 201, "length_bucket": "longo"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.04055971964359701, "vas_contratacao": 0.023135922504426202, "conta_explicacao": 0.03440309264655273, "conta_contestacao": 0.18888315276975703, "recarga_saldo": 0.0036361319402436624, "seguranca_perda_roubo": 0.13094036085992514, "plano_troca": 0.006314660328408177, "vas_consulta": 0.23990314841414767, "internet_problema_conexao": 0.018171874535502872, "plano_consulta": 0.029692582343629266, "seguranca_fraude": 0.161614773249406, "sem_correspondencia": 0.12274458076440423}, "confidence": 0.23990314841414767, "input_tokens": 89, "latency_ms": 344.5601199999828} +{"id": "g0227-seguranca_fraude-regionalismo-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.011244823565200684, "conta_contestacao": 0.0756201245427635, "seguranca_fraude": 0.53828211267867, "seguranca_perda_roubo": 0.07320170326070427, "recarga_nao_creditada": 0.00932692671485722, "recarga_realizar": 0.005932248842714436, "internet_consumo": 0.04539381477543989, "sem_correspondencia": 0.24099824561964997}, "confidence": 0.53828211267867, "input_tokens": 79, "latency_ms": 226.91582100003416} +{"id": "g0227-seguranca_fraude-regionalismo-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 174, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.014041159743742806, "conta_contestacao": 0.04668067852172185, "seguranca_perda_roubo": 0.12554342782316721, "suporte_configuracao": 0.05369798619140736, "conta_segunda_via": 0.07123273562587541, "fidelidade_resgate": 0.0261001947713275, "seguranca_fraude": 0.3995227012316544, "sem_correspondencia": 0.26318111609110345}, "confidence": 0.3995227012316544, "input_tokens": 74, "latency_ms": 231.80771599993477} +{"id": "g0227-seguranca_fraude-regionalismo-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"reclamacao_atendimento": 0.1255420452241881, "desconto_retencao": 0.009428869045473957, "conta_contestacao": 0.05579271193497214, "conta_debito_automatico_digital": 0.0319143311675374, "suporte_chip_esim": 0.04565678558152535, "seguranca_fraude": 0.3932653981878674, "seguranca_perda_roubo": 0.13074122430170526, "sem_correspondencia": 0.20765863455673045}, "confidence": 0.3932653981878674, "input_tokens": 79, "latency_ms": 246.92241399998238} +{"id": "g0227-seguranca_fraude-regionalismo-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 186, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.07448394929545891, "conta_contestacao": 0.13490489728323657, "seguranca_fraude": 0.5633853925787833, "sem_correspondencia": 0.22722576084252122}, "confidence": 0.5633853925787833, "input_tokens": 83, "latency_ms": 167.28962900003808} +{"id": "g0227-seguranca_fraude-regionalismo-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"beneficios_consulta": 0.043989955255167704, "recarga_realizar": 0.0023239689390845853, "plano_troca": 0.005068413281668204, "conta_contestacao": 0.06834635542705056, "plano_consulta": 0.12358292923077568, "seguranca_fraude": 0.3052326025276168, "roaming_duvida": 0.005868499514320604, "suporte_configuracao": 0.014242850155030363, "reclamacao_atendimento": 0.09303962989525544, "negociacao_divida": 0.009184829502586903, "plano_nova_linha": 0.020893174527880348, "seguranca_perda_roubo": 0.10401339699034645, "internet_problema_conexao": 0.051670692191542085, "marketplace_pedido": 0.022890205917440426, "conta_explicacao": 0.05027957930486024, "sem_correspondencia": 0.07937291733937361}, "confidence": 0.3052326025276168, "input_tokens": 86, "latency_ms": 463.44795400000294} +{"id": "g0227-seguranca_fraude-regionalismo-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 195, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.4889333163663758, "conta_contestacao": 0.04805899407998146, "seguranca_perda_roubo": 0.054168763989418584, "sem_correspondencia": 0.40883892556422413}, "confidence": 0.4889333163663758, "input_tokens": 87, "latency_ms": 170.08657600001698} +{"id": "g0227-seguranca_fraude-regionalismo-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.007890999201592907, "seguranca_fraude": 0.2535729372376539, "conta_contestacao": 0.07579219379735506, "plano_consulta": 0.08651828915209518, "vas_contratacao": 0.009319281237609887, "suporte_configuracao": 0.03294040975755591, "conta_segunda_via": 0.0383025223869644, "conta_debito_automatico_digital": 0.025226340443011176, "internet_consumo": 0.0792835809294856, "conta_vencimento": 0.004237612681812614, "seguranca_perda_roubo": 0.0817668671497351, "suporte_chip_esim": 0.05383365412758254, "negociacao_divida": 0.012155251902745069, "portabilidade": 0.007123795608748973, "marketplace_compra": 0.03426767494875185, "sem_correspondencia": 0.1977685894372998}, "confidence": 0.2535729372376539, "input_tokens": 76, "latency_ms": 469.6988240000337} +{"id": "g0227-seguranca_fraude-regionalismo-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.10249758740881654, "seguranca_fraude": 0.5807553063501859, "conta_contestacao": 0.040927321633562184, "sem_correspondencia": 0.2758197846074354}, "confidence": 0.5807553063501859, "input_tokens": 85, "latency_ms": 168.4823470000083} +{"id": "g0227-seguranca_fraude-regionalismo-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 187, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_sem_sinal": 0.24015666440993122, "cancelamento_linha": 0.002776851399947947, "seguranca_perda_roubo": 0.09324636270174344, "recarga_saldo": 0.002127652513011924, "plano_troca": 0.00459500213968392, "troca_numero": 0.0015830729321374443, "suporte_chip_esim": 0.030431806910087254, "plano_consulta": 0.07237095354617046, "conta_contestacao": 0.04547081123078009, "beneficios_consulta": 0.07730594244083391, "seguranca_fraude": 0.3395842895185786, "sem_correspondencia": 0.0903505902570938}, "confidence": 0.3395842895185786, "input_tokens": 80, "latency_ms": 307.14502499995433} +{"id": "g0228-seguranca_fraude-emocional-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.006356079902859258, "cancelamento_linha": 0.011481557684017292, "conta_debito_automatico_digital": 0.011109408643139496, "beneficios_consulta": 0.032877731241566364, "vas_cancelamento": 0.0034893072729825078, "internet_consumo": 0.03123984407309835, "reclamacao_atendimento": 0.09028528403704737, "desconto_retencao": 0.006074211407449368, "conta_contestacao": 0.038554566874193674, "marketplace_pedido": 0.032470329779480674, "seguranca_perda_roubo": 0.10866913671226548, "fidelidade_resgate": 0.007790658427078484, "roaming_cobranca": 0.002176469602841251, "recarga_realizar": 0.002642038444676401, "seguranca_fraude": 0.5336062177947091, "sem_correspondencia": 0.081177158102595}, "confidence": 0.5336062177947091, "input_tokens": 68, "latency_ms": 441.211269000064} +{"id": "g0228-seguranca_fraude-emocional-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao", "vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_consulta": 0.08004265023259374, "seguranca_fraude": 0.3780063270156116, "seguranca_perda_roubo": 0.0797021140066931, "vas_cancelamento": 0.16856347976876498, "suporte_chip_esim": 0.011701142042163652, "troca_numero": 0.0014834517605526161, "recarga_nao_creditada": 0.009303621651000304, "roaming_duvida": 0.008374388993882738, "cadastro_atualizacao": 0.029962806938005484, "conta_contestacao": 0.1070413108298882, "suporte_configuracao": 0.01960549068498606, "sem_correspondencia": 0.1062132160758575}, "confidence": 0.3780063270156116, "input_tokens": 62, "latency_ms": 306.1950369999522} +{"id": "g0228-seguranca_fraude-emocional-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.02399144984066147, "desconto_retencao": 0.025488543377187006, "seguranca_fraude": 0.519561809279223, "vas_contratacao": 0.02119167076042684, "troca_numero": 0.0058386407643279915, "conta_contestacao": 0.04941087790932275, "seguranca_perda_roubo": 0.11748797041638298, "sem_correspondencia": 0.23702903765246794}, "confidence": 0.519561809279223, "input_tokens": 59, "latency_ms": 205.55234799996924} +{"id": "g0228-seguranca_fraude-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_segunda_via": 0.09196775725540153, "conta_contestacao": 0.06376058312869723, "negociacao_religacao": 0.010096553245276656, "recarga_realizar": 0.0035424426419320316, "roaming_pacote": 0.003270023118067859, "marketplace_pedido": 0.08007595317086329, "seguranca_perda_roubo": 0.5642530656684283, "fidelidade_pontos": 0.014234841141679002, "bonus_nao_recebido": 0.009291818866256634, "parceiros_ofertas": 0.040351314463207597, "plano_nova_linha": 0.009191408327526818, "sem_correspondencia": 0.10996423897266305}, "confidence": 0.5642530656684283, "input_tokens": 60, "latency_ms": 278.84251099999346} +{"id": "g0228-seguranca_fraude-emocional-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.45212829398344195, "seguranca_perda_roubo": 0.19064899142688563, "conta_contestacao": 0.14070130046002266, "sem_correspondencia": 0.21652141412964976}, "confidence": 0.45212829398344195, "input_tokens": 63, "latency_ms": 162.73575200000323} +{"id": "g0228-seguranca_fraude-emocional-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.3098384405318077, "seguranca_perda_roubo": 0.13527323154427226, "conta_pagamento_confirmacao": 0.12097054584729806, "roaming_cobranca": 0.0073491576237698164, "conta_contestacao": 0.13214534373418976, "internet_problema_conexao": 0.07650875214663798, "fidelidade_resgate": 0.030339920554236465, "sem_correspondencia": 0.187574608017788}, "confidence": 0.3098384405318077, "input_tokens": 60, "latency_ms": 226.84236200007035} +{"id": "g0228-seguranca_fraude-emocional-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 128, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_segunda_via": 0.16324756515022273, "conta_contestacao": 0.13422920868647498, "seguranca_perda_roubo": 0.10370465779880929, "conta_debito_automatico_digital": 0.03301153225926881, "recarga_realizar": 0.005512966131607693, "suporte_configuracao": 0.03433598095123531, "seguranca_fraude": 0.3550681357739021, "sem_correspondencia": 0.17088995324847905}, "confidence": 0.3550681357739021, "input_tokens": 67, "latency_ms": 234.67148999998244} +{"id": "g0228-seguranca_fraude-emocional-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"roaming_cobranca": 0.009697982218466501, "seguranca_perda_roubo": 0.16239351215653322, "vas_consulta": 0.20937356586799286, "suporte_configuracao": 0.05328667223401374, "portabilidade": 0.021646999064613124, "internet_problema_conexao": 0.04685142316130649, "vas_cancelamento": 0.028652103937999576, "recarga_nao_creditada": 0.008905350330159259, "negociacao_divida": 0.021468637751064872, "seguranca_fraude": 0.14384599190778277, "conta_contestacao": 0.10936256620320566, "sem_correspondencia": 0.18451519516686196}, "confidence": 0.20937356586799286, "input_tokens": 50, "latency_ms": 285.6867230000262} +{"id": "g0228-seguranca_fraude-emocional-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.0941733530579608, "marketplace_compra": 0.1447252984809862, "seguranca_fraude": 0.5353489723830904, "atendimento_humano": 0.04420159181888743, "portabilidade": 0.004435913807695214, "internet_problema_conexao": 0.010447619884241671, "fidelidade_pontos": 0.018396814129192925, "conta_vencimento": 0.00531121037815458, "conta_contestacao": 0.046161288306259686, "roaming_pacote": 0.0016762561343103327, "beneficios_consulta": 0.03134181098346571, "sem_correspondencia": 0.06377987063575505}, "confidence": 0.5353489723830904, "input_tokens": 45, "latency_ms": 271.3527760000716} +{"id": "g0228-seguranca_fraude-emocional-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.07295715706948437, "conta_explicacao": 0.04004212785453357, "atendimento_humano": 0.09323974568527547, "vas_cancelamento": 0.004445577443871963, "internet_consumo": 0.09350624549892388, "suporte_configuracao": 0.028600420403288394, "cancelamento_linha": 0.0042588621714311345, "conta_contestacao": 0.09043150268823603, "roaming_pacote": 0.003154453078921143, "seguranca_fraude": 0.18805139994176942, "plano_consulta": 0.0731643130095073, "seguranca_perda_roubo": 0.11780071839037279, "recarga_saldo": 0.003071443367682723, "negociacao_religacao": 0.006888823953147643, "marketplace_compra": 0.024646160779807334, "sem_correspondencia": 0.15574104866374683}, "confidence": 0.18805139994176942, "input_tokens": 68, "latency_ms": 430.23375699999633} +{"id": "g0228-seguranca_fraude-emocional-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1631503898844239, "seguranca_perda_roubo": 0.14755136214349754, "seguranca_fraude": 0.24834152306144008, "sem_correspondencia": 0.4409567249106385}, "confidence": 0.4409567249106385, "input_tokens": 54, "latency_ms": 149.37252300001091} +{"id": "g0228-seguranca_fraude-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_contestacao": 0.32010158419457696, "parceiros_ofertas": 0.066632314523573, "seguranca_perda_roubo": 0.3760715070952251, "sem_correspondencia": 0.23719459418662497}, "confidence": 0.3760715070952251, "input_tokens": 53, "latency_ms": 141.57356099997287} +{"id": "g0233-roaming_pacote-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.06688077424705013, "parceiros_ofertas": 0.031987639461309836, "conta_pagamento_confirmacao": 0.01935029867682909, "marketplace_compra": 0.03141031635048784, "roaming_cobranca": 0.07574457309278684, "internet_consumo": 0.0532339860112285, "conta_vencimento": 0.003637562330161644, "cadastro_atualizacao": 0.029348331017005562, "vas_contratacao": 0.013354943420004388, "cancelamento_linha": 0.0009931415072463308, "conta_explicacao": 0.013967393222676103, "recarga_realizar": 0.0021684729843497873, "suporte_sem_sinal": 0.03870844281464771, "vas_consulta": 0.19367632824279413, "internet_pacote_adicional": 0.33050905061405433, "sem_correspondencia": 0.09502874600736778}, "confidence": 0.33050905061405433, "input_tokens": 41, "latency_ms": 398.76988400010305} +{"id": "g0233-roaming_pacote-erros_digitacao-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.46030252249401166, "roaming_pacote": 0.24747873458916253, "roaming_duvida": 0.09956557003701791, "sem_correspondencia": 0.19265317287980793}, "confidence": 0.46030252249401166, "input_tokens": 38, "latency_ms": 136.64382500007832} +{"id": "g0233-roaming_pacote-erros_digitacao-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"desconto_retencao": 0.08680679340620231, "roaming_duvida": 0.06018048827512783, "roaming_pacote": 0.010631527355036212, "roaming_cobranca": 0.014077722802941717, "conta_explicacao": 0.0472613932118893, "vas_contratacao": 0.020576891592845457, "internet_pacote_adicional": 0.444840602596656, "sem_correspondencia": 0.31562458075930117}, "confidence": 0.444840602596656, "input_tokens": 37, "latency_ms": 197.68205100001524} +{"id": "g0233-roaming_pacote-erros_digitacao-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.7975579424100518, "roaming_pacote": 0.0052257360572009574, "roaming_duvida": 0.01526180661127573, "sem_correspondencia": 0.18195451492147152}, "confidence": 0.7975579424100518, "input_tokens": 38, "latency_ms": 136.04388800001743} +{"id": "g0233-roaming_pacote-erros_digitacao-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.10507770515107243, "atendimento_humano": 0.05112054506658132, "internet_pacote_adicional": 0.4887523647263847, "troca_numero": 0.0011875372861927349, "negociacao_religacao": 0.014404254901106445, "conta_segunda_via": 0.06426500170782742, "roaming_duvida": 0.02621836745586432, "roaming_cobranca": 0.021708921904618924, "suporte_chip_esim": 0.007029172456134362, "roaming_pacote": 0.015187969414072598, "plano_troca": 0.023166795724215147, "sem_correspondencia": 0.1818813642059296}, "confidence": 0.4887523647263847, "input_tokens": 41, "latency_ms": 271.9073670000398} +{"id": "g0233-roaming_pacote-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.10232476011612765, "roaming_cobranca": 0.023724948678026644, "internet_pacote_adicional": 0.2105103703707967, "sem_correspondencia": 0.663439920835049}, "confidence": 0.663439920835049, "input_tokens": 34, "latency_ms": 134.83395700006895} +{"id": "g0233-roaming_pacote-erros_digitacao-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.058216791543531037, "vas_consulta": 0.08374341033296392, "internet_pacote_adicional": 0.5688250887435395, "recarga_saldo": 0.0026336778572769552, "conta_vencimento": 0.004529453985458784, "roaming_pacote": 0.027732824967834593, "suporte_chip_esim": 0.007846918378656212, "beneficios_consulta": 0.07198511341497148, "roaming_duvida": 0.02219066065941138, "negociacao_divida": 0.013231820498668142, "roaming_cobranca": 0.017742584238252368, "sem_correspondencia": 0.12132165537943555}, "confidence": 0.5688250887435395, "input_tokens": 40, "latency_ms": 270.3686510000125} +{"id": "g0233-roaming_pacote-erros_digitacao-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.09039979499580003, "internet_pacote_adicional": 0.37620532689948927, "roaming_duvida": 0.17744070459599012, "sem_correspondencia": 0.3559541735087206}, "confidence": 0.37620532689948927, "input_tokens": 37, "latency_ms": 138.46601600005215} +{"id": "g0233-roaming_pacote-erros_digitacao-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.057871421277442575, "fidelidade_pontos": 0.020871426874691738, "bonus_nao_recebido": 0.01407878782917378, "seguranca_perda_roubo": 0.012047164265470058, "vas_contratacao": 0.007781016390226354, "conta_segunda_via": 0.024657372681231266, "roaming_cobranca": 0.04012212135966812, "suporte_sem_sinal": 0.06644838139987351, "roaming_pacote": 0.04064822925341646, "marketplace_pedido": 0.01157171566760286, "internet_pacote_adicional": 0.53493039522642, "suporte_chip_esim": 0.0038017422029411113, "conta_debito_automatico_digital": 0.0037414562904247, "roaming_duvida": 0.08192308219221395, "portabilidade": 0.004073834403362529, "sem_correspondencia": 0.07543185268584095}, "confidence": 0.53493039522642, "input_tokens": 37, "latency_ms": 434.8599599999261} +{"id": "g0233-roaming_pacote-erros_digitacao-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"troca_numero": 0.0027856297653581757, "roaming_cobranca": 0.010217725000790052, "negociacao_religacao": 0.016541550960403998, "conta_contestacao": 0.07696947187042784, "roaming_duvida": 0.013357229426741373, "internet_consumo": 0.09795332561609908, "internet_pacote_adicional": 0.41941150640218067, "roaming_pacote": 0.011448112094122408, "vas_consulta": 0.09543674285201673, "recarga_nao_creditada": 0.006371254961647517, "bonus_nao_recebido": 0.014156896566444655, "marketplace_compra": 0.04051224393217286, "portabilidade": 0.012872606381800327, "internet_problema_conexao": 0.022116312264217775, "cancelamento_linha": 0.006747714661735133, "sem_correspondencia": 0.15310167724384138}, "confidence": 0.41941150640218067, "input_tokens": 41, "latency_ms": 385.7035859999769} +{"id": "g0233-roaming_pacote-erros_digitacao-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"marketplace_pedido": 0.05144379477205677, "beneficios_consulta": 0.0947970559303497, "seguranca_fraude": 0.01802047222089828, "vas_contratacao": 0.011356576763638092, "vas_consulta": 0.11745730474550606, "bonus_nao_recebido": 0.03739444303985732, "cadastro_atualizacao": 0.02365983550861804, "internet_pacote_adicional": 0.38469813689177523, "roaming_cobranca": 0.021881258920123547, "cancelamento_linha": 0.00789314537474815, "conta_segunda_via": 0.01099725387468145, "roaming_duvida": 0.08361302623778073, "vas_cancelamento": 0.005081277993238048, "internet_problema_conexao": 0.018260529936562228, "plano_troca": 0.022716528640410752, "sem_correspondencia": 0.09072935914975562}, "confidence": 0.38469813689177523, "input_tokens": 35, "latency_ms": 417.75007299997924} +{"id": "g0233-roaming_pacote-erros_digitacao-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.4149558996765278, "roaming_pacote": 0.23313024018445017, "roaming_duvida": 0.07502637337991497, "sem_correspondencia": 0.27688748675910707}, "confidence": 0.4149558996765278, "input_tokens": 37, "latency_ms": 143.3143500000824} +{"id": "g0234-roaming_pacote-regionalismo-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"reclamacao_atendimento": 0.02782470003102887, "roaming_cobranca": 0.10492879252387183, "troca_numero": 0.002224661738772248, "plano_consulta": 0.06177401162955466, "cancelamento_linha": 0.0020820939564907912, "conta_segunda_via": 0.01289250436154633, "fidelidade_resgate": 0.023761213227882914, "roaming_pacote": 0.23824259664489758, "internet_consumo": 0.07915821184921826, "negociacao_religacao": 0.026716551032576367, "suporte_sem_sinal": 0.06344554183314949, "roaming_duvida": 0.13733238627767425, "fidelidade_pontos": 0.02186925202294194, "internet_pacote_adicional": 0.06829320219592067, "vas_contratacao": 0.017213198229604324, "sem_correspondencia": 0.11224108244486951}, "confidence": 0.23824259664489758, "input_tokens": 46, "latency_ms": 405.95236700005444} +{"id": "g0234-roaming_pacote-regionalismo-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.002395682654768195, "roaming_cobranca": 0.006168885414627394, "vas_consulta": 0.10422158635686635, "conta_explicacao": 0.015272557221612772, "suporte_chip_esim": 0.0025784216419370083, "desconto_retencao": 0.0066835784898658535, "roaming_pacote": 0.007977605528951623, "roaming_duvida": 0.011457870328877526, "bonus_nao_recebido": 0.001837304032992005, "negociacao_divida": 0.00573886026878252, "parceiros_ofertas": 0.030513505356106554, "portabilidade": 0.0056457480378889965, "internet_pacote_adicional": 0.7301063888006906, "marketplace_compra": 0.011394157622369058, "vas_cancelamento": 0.001557885500342945, "sem_correspondencia": 0.05644996274332059}, "confidence": 0.7301063888006906, "input_tokens": 46, "latency_ms": 411.1829940000007} +{"id": "g0234-roaming_pacote-regionalismo-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.10977761527938303, "conta_pagamento_confirmacao": 0.021459008199315954, "roaming_pacote": 0.502046912318981, "roaming_cobranca": 0.06258625903343146, "seguranca_perda_roubo": 0.004255090582574822, "atendimento_humano": 0.022396436467982485, "internet_pacote_adicional": 0.13012047814407285, "sem_correspondencia": 0.14735819997425842}, "confidence": 0.502046912318981, "input_tokens": 48, "latency_ms": 208.1049629999825} +{"id": "g0234-roaming_pacote-regionalismo-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.008462005874102407, "roaming_duvida": 0.10618332010179202, "roaming_pacote": 0.08518981026620702, "internet_pacote_adicional": 0.5378188262970035, "bonus_nao_recebido": 0.025405017535452535, "roaming_cobranca": 0.0602970201818561, "plano_troca": 0.00533748221798329, "sem_correspondencia": 0.1713065175256031}, "confidence": 0.5378188262970035, "input_tokens": 37, "latency_ms": 201.4819590000343} +{"id": "g0234-roaming_pacote-regionalismo-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.011761863425663318, "suporte_chip_esim": 0.004124670187659785, "roaming_cobranca": 0.007528123725675719, "vas_cancelamento": 0.004340499998048647, "negociacao_religacao": 0.006783506199938325, "roaming_pacote": 0.012386331029014874, "internet_pacote_adicional": 0.8861563583061626, "sem_correspondencia": 0.06691864712783681}, "confidence": 0.8861563583061626, "input_tokens": 45, "latency_ms": 206.21372199991583} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.01903012895041079, "internet_pacote_adicional": 0.7679834284771297, "marketplace_pedido": 0.016478595497514004, "suporte_sem_sinal": 0.04002993449769475, "portabilidade": 0.023159242856749786, "roaming_duvida": 0.06195552317499897, "roaming_cobranca": 0.030752100249893236, "sem_correspondencia": 0.0406110462956087}, "confidence": 0.7679834284771297, "input_tokens": 49, "latency_ms": 203.21470099997896} +{"id": "g0234-roaming_pacote-regionalismo-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.4256788818278238, "roaming_duvida": 0.15251350080988876, "conta_pagamento_confirmacao": 0.00888334096470363, "roaming_pacote": 0.12421056834638049, "roaming_cobranca": 0.04398219624304738, "marketplace_compra": 0.014083872696755947, "conta_vencimento": 0.00203637677942588, "conta_segunda_via": 0.011992854053538522, "vas_contratacao": 0.009360801214283239, "atendimento_humano": 0.06315820402909282, "cadastro_atualizacao": 0.03965567356131892, "sem_correspondencia": 0.10444372947374056}, "confidence": 0.4256788818278238, "input_tokens": 44, "latency_ms": 280.4923259999441} +{"id": "g0234-roaming_pacote-regionalismo-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.03354495393614701, "internet_pacote_adicional": 0.8372702342201286, "roaming_pacote": 0.021027731265246638, "sem_correspondencia": 0.10815708057847774}, "confidence": 0.8372702342201286, "input_tokens": 46, "latency_ms": 142.09952800001702} +{"id": "g0234-roaming_pacote-regionalismo-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_debito_automatico_digital": 0.008922338537652619, "desconto_retencao": 0.015160048468737215, "roaming_cobranca": 0.01359540138856625, "roaming_duvida": 0.046702631089735255, "internet_pacote_adicional": 0.4041741215866881, "beneficios_consulta": 0.08207681077810011, "plano_consulta": 0.26526558553605334, "roaming_pacote": 0.008767303130399105, "recarga_saldo": 0.0018040652026193287, "seguranca_perda_roubo": 0.004780545392891773, "bonus_nao_recebido": 0.012354129065958137, "sem_correspondencia": 0.13639701982259878}, "confidence": 0.4041741215866881, "input_tokens": 42, "latency_ms": 284.7770199999786} +{"id": "g0234-roaming_pacote-regionalismo-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.008352163955453119, "roaming_duvida": 0.07259777738974793, "troca_numero": 0.0011657492411180487, "bonus_nao_recebido": 0.010736436295628041, "internet_pacote_adicional": 0.60651092097425, "roaming_pacote": 0.09985654533759163, "roaming_cobranca": 0.030580614805973436, "sem_correspondencia": 0.17019979200023783}, "confidence": 0.60651092097425, "input_tokens": 43, "latency_ms": 195.32949599999938} +{"id": "g0234-roaming_pacote-regionalismo-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"plano_consulta": 0.05283920299584707, "roaming_pacote": 0.48727025038824556, "internet_pacote_adicional": 0.15383386124824056, "conta_pagamento_confirmacao": 0.019721553967769413, "roaming_cobranca": 0.04622328507565736, "roaming_duvida": 0.06562957704867645, "suporte_sem_sinal": 0.061721289438638985, "sem_correspondencia": 0.11276097983692464}, "confidence": 0.48727025038824556, "input_tokens": 48, "latency_ms": 210.19169499993495} +{"id": "g0234-roaming_pacote-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.017614619248642535, "roaming_cobranca": 0.010065175274185875, "internet_pacote_adicional": 0.8681913339360567, "sem_correspondencia": 0.10412887154111487}, "confidence": 0.8681913339360567, "input_tokens": 48, "latency_ms": 141.2789729999986} +{"id": "g0236-roaming_pacote-longo_contexto-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida", "suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 303, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.18907921614935003, "internet_problema_conexao": 0.04619249847768336, "seguranca_fraude": 0.01410608410798652, "marketplace_pedido": 0.030884522060001036, "roaming_duvida": 0.17816848126959833, "roaming_pacote": 0.319235007142639, "roaming_cobranca": 0.09779925954078773, "sem_correspondencia": 0.12453493125195397}, "confidence": 0.319235007142639, "input_tokens": 106, "latency_ms": 240.89323500004411} +{"id": "g0236-roaming_pacote-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 257, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.08813753701383552, "roaming_duvida": 0.2258723563298279, "internet_pacote_adicional": 0.5126321735900187, "sem_correspondencia": 0.17335793306631792}, "confidence": 0.5126321735900187, "input_tokens": 95, "latency_ms": 164.9546950000058} +{"id": "g0236-roaming_pacote-longo_contexto-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 99, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6378520590527008, "roaming_cobranca": 0.06995708345527489, "suporte_configuracao": 0.04184241875784878, "roaming_pacote": 0.060817083903781204, "suporte_sem_sinal": 0.036882023468346764, "fidelidade_resgate": 0.008738284743409092, "vas_cancelamento": 0.002964780136765965, "negociacao_religacao": 0.004009505182301049, "roaming_duvida": 0.06857583524915929, "desconto_retencao": 0.00982190275014959, "marketplace_compra": 0.010962287660564653, "sem_correspondencia": 0.04757673563969795}, "confidence": 0.6378520590527008, "input_tokens": 99, "latency_ms": 347.6878940000461} +{"id": "g0236-roaming_pacote-longo_contexto-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 238, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.3784667747140918, "bonus_nao_recebido": 0.014261401064235492, "internet_problema_conexao": 0.024485324843726612, "roaming_cobranca": 0.09363435692778492, "roaming_pacote": 0.311730281730211, "roaming_duvida": 0.07361478739010235, "desconto_retencao": 0.004536776572271343, "sem_correspondencia": 0.0992702967575765}, "confidence": 0.3784667747140918, "input_tokens": 91, "latency_ms": 236.99668400001883} +{"id": "g0236-roaming_pacote-longo_contexto-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 230, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.018751939339519904, "roaming_pacote": 0.009912093879757214, "beneficios_consulta": 0.052602297382005364, "troca_numero": 0.0011874569780202886, "portabilidade": 0.009762846646543295, "vas_cancelamento": 0.0027152776576889084, "conta_contestacao": 0.030099545864025967, "marketplace_compra": 0.012209920871036034, "internet_pacote_adicional": 0.5122061257316293, "suporte_configuracao": 0.03708600915031115, "roaming_duvida": 0.09804323096476725, "conta_pagamento_confirmacao": 0.010156787704897202, "atendimento_humano": 0.03266737537084426, "suporte_chip_esim": 0.002268605349169552, "plano_nova_linha": 0.04742215095261892, "sem_correspondencia": 0.1229083361571654}, "confidence": 0.5122061257316293, "input_tokens": 81, "latency_ms": 437.8554319999921} +{"id": "g0236-roaming_pacote-longo_contexto-05-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.24588035537735628, "vas_contratacao": 0.024939151627231964, "suporte_sem_sinal": 0.04857436213799037, "roaming_duvida": 0.15842702770972428, "reclamacao_atendimento": 0.03048920877027936, "internet_consumo": 0.024388954145502795, "roaming_pacote": 0.18962535299602248, "plano_nova_linha": 0.010177195892042894, "roaming_cobranca": 0.02779265530785982, "internet_pacote_adicional": 0.15661485264746916, "conta_segunda_via": 0.004862142652809005, "sem_correspondencia": 0.0782287407357116}, "confidence": 0.24588035537735628, "input_tokens": 84, "latency_ms": 361.6288389999909} +{"id": "g0236-roaming_pacote-longo_contexto-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 241, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.0895572379231453, "roaming_pacote": 0.3429013788700104, "internet_pacote_adicional": 0.44839659333229065, "sem_correspondencia": 0.11914478987455368}, "confidence": 0.44839659333229065, "input_tokens": 89, "latency_ms": 183.87439900004665} +{"id": "g0236-roaming_pacote-longo_contexto-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 228, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.029095189733951695, "conta_segunda_via": 0.009896511241946054, "fidelidade_resgate": 0.007137710250166765, "bonus_nao_recebido": 0.004768583472350515, "plano_consulta": 0.18051527495186276, "atendimento_humano": 0.01817826932210417, "roaming_cobranca": 0.010186457106010975, "roaming_pacote": 0.0074524148592914905, "recarga_realizar": 0.0023505545758076966, "conta_explicacao": 0.019549485355183322, "internet_pacote_adicional": 0.6498190780281201, "sem_correspondencia": 0.06105047110320444}, "confidence": 0.6498190780281201, "input_tokens": 90, "latency_ms": 358.1895949999989} +{"id": "g0236-roaming_pacote-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 202, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.10282235203736506, "internet_pacote_adicional": 0.5019257606207044, "marketplace_pedido": 0.014486415931897081, "internet_problema_conexao": 0.005621550741119623, "vas_contratacao": 0.08573307270119279, "roaming_cobranca": 0.165311249914387, "negociacao_divida": 0.006672816134406119, "conta_vencimento": 0.0020561893344500787, "atendimento_humano": 0.013572764173958338, "seguranca_perda_roubo": 0.0015634432712532359, "beneficios_consulta": 0.06138780252970503, "sem_correspondencia": 0.038846582609561274}, "confidence": 0.5019257606207044, "input_tokens": 82, "latency_ms": 351.1388499999839} +{"id": "g0236-roaming_pacote-longo_contexto-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 201, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"portabilidade": 0.013152897122136065, "bonus_nao_recebido": 0.007474359456560184, "plano_nova_linha": 0.022714510152810886, "roaming_duvida": 0.00913222769666893, "roaming_pacote": 0.007562692141549826, "seguranca_perda_roubo": 0.004595667507064902, "suporte_sem_sinal": 0.035523406524373614, "recarga_realizar": 0.0022919617648047732, "recarga_saldo": 0.0012663899461012275, "internet_pacote_adicional": 0.6270735747449414, "roaming_cobranca": 0.0094853703094708, "fidelidade_pontos": 0.015001889049274507, "suporte_configuracao": 0.19424385974258715, "fidelidade_resgate": 0.005489831226245266, "cancelamento_linha": 0.0013539796685202899, "sem_correspondencia": 0.0436373829468902}, "confidence": 0.6270735747449414, "input_tokens": 76, "latency_ms": 441.67755099999795} +{"id": "g0236-roaming_pacote-longo_contexto-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"suporte_sem_sinal": 0.023391781385704774, "internet_pacote_adicional": 0.2259811014989303, "roaming_cobranca": 0.05425791072391808, "roaming_pacote": 0.28663447512622664, "recarga_saldo": 0.004006157631057388, "fidelidade_resgate": 0.010922281076629778, "desconto_retencao": 0.008176983337931792, "internet_problema_conexao": 0.007674412339774153, "parceiros_ofertas": 0.04220924155889509, "vas_consulta": 0.06409630927447989, "conta_explicacao": 0.011764150118345465, "atendimento_humano": 0.021851630891604176, "beneficios_consulta": 0.06720012429505592, "roaming_duvida": 0.11459244793029151, "seguranca_fraude": 0.010643370454499205, "sem_correspondencia": 0.046597622356655835}, "confidence": 0.28663447512622664, "input_tokens": 84, "latency_ms": 440.0695660000338} +{"id": "g0236-roaming_pacote-longo_contexto-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.2341635278794182, "roaming_cobranca": 0.08131448813850324, "marketplace_pedido": 0.054798969819877676, "roaming_pacote": 0.1778797767121207, "recarga_nao_creditada": 0.004507760042904984, "suporte_chip_esim": 0.00867145976063334, "internet_pacote_adicional": 0.1492603413142091, "sem_correspondencia": 0.2894036763323327}, "confidence": 0.2894036763323327, "input_tokens": 82, "latency_ms": 243.30118499995024} +{"id": "g0240-roaming_duvida-erros_digitacao-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_fraude": 0.04273726072335459, "recarga_realizar": 0.004579596781707444, "bonus_nao_recebido": 0.026922009566598726, "beneficios_consulta": 0.18148002048138362, "conta_contestacao": 0.05027008021856008, "roaming_cobranca": 0.033922948919891796, "portabilidade": 0.009917338506497024, "cadastro_atualizacao": 0.0415976051064286, "suporte_configuracao": 0.03810549218656698, "vas_contratacao": 0.019685965298973974, "internet_pacote_adicional": 0.2700313706950012, "roaming_duvida": 0.0663914552181432, "suporte_chip_esim": 0.019743563870256713, "conta_pagamento_confirmacao": 0.025546783374091466, "roaming_pacote": 0.022542512080447236, "sem_correspondencia": 0.14652599697209734}, "confidence": 0.2700313706950012, "input_tokens": 46, "latency_ms": 437.5033450000956} +{"id": "g0240-roaming_duvida-erros_digitacao-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.06714522951153491, "roaming_cobranca": 0.08256869156494406, "atendimento_humano": 0.13205182773706772, "portabilidade": 0.011788988683560674, "roaming_duvida": 0.5281217782815844, "reclamacao_atendimento": 0.01780868537775831, "internet_consumo": 0.027217323416761887, "sem_correspondencia": 0.13329747542678802}, "confidence": 0.5281217782815844, "input_tokens": 48, "latency_ms": 203.63587899998947} +{"id": "g0240-roaming_duvida-erros_digitacao-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"cadastro_atualizacao": 0.08282011454257708, "vas_contratacao": 0.01926782659052181, "negociacao_religacao": 0.01386462847995024, "suporte_chip_esim": 0.02266132192580939, "beneficios_consulta": 0.14699801282405436, "recarga_saldo": 0.004028984668570182, "roaming_duvida": 0.03851431844425937, "internet_pacote_adicional": 0.2815371056102123, "desconto_retencao": 0.021103154121041433, "marketplace_compra": 0.053362568814514566, "roaming_pacote": 0.009003106186056478, "roaming_cobranca": 0.01720385565073554, "vas_cancelamento": 0.004266612546396184, "conta_contestacao": 0.056153105447238304, "plano_nova_linha": 0.023857516323602182, "sem_correspondencia": 0.20535776782446058}, "confidence": 0.2815371056102123, "input_tokens": 43, "latency_ms": 407.7067399999805} +{"id": "g0240-roaming_duvida-erros_digitacao-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.05566247011625182, "suporte_sem_sinal": 0.17118098813725438, "cadastro_atualizacao": 0.04200778401898874, "roaming_duvida": 0.0811040227898576, "vas_consulta": 0.1073955115952025, "recarga_saldo": 0.0034020737646451244, "suporte_configuracao": 0.05997358453539992, "roaming_pacote": 0.01583428632969567, "suporte_chip_esim": 0.004998118931018873, "internet_pacote_adicional": 0.2911388785932087, "negociacao_divida": 0.02359080802025156, "sem_correspondencia": 0.14371147316822513}, "confidence": 0.2911388785932087, "input_tokens": 46, "latency_ms": 330.2288460000682} +{"id": "g0240-roaming_duvida-erros_digitacao-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.03006197016782226, "internet_pacote_adicional": 0.15812646696549026, "conta_contestacao": 0.1335868929874851, "internet_problema_conexao": 0.031339252949683254, "roaming_cobranca": 0.018317963179479695, "atendimento_humano": 0.10824174736709645, "roaming_duvida": 0.04638744328613479, "roaming_pacote": 0.015537052711762313, "internet_consumo": 0.14265226734907532, "cancelamento_linha": 0.0018851203306488185, "recarga_realizar": 0.0036675250987404364, "plano_troca": 0.013364891906842001, "cadastro_atualizacao": 0.06079084550291454, "desconto_retencao": 0.03704635275024108, "negociacao_divida": 0.018295998868777464, "sem_correspondencia": 0.18069820857780622}, "confidence": 0.18069820857780622, "input_tokens": 48, "latency_ms": 454.00033999999323} +{"id": "g0240-roaming_duvida-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08656028717977515, "recarga_realizar": 0.010041793013408401, "desconto_retencao": 0.03498021608840826, "plano_consulta": 0.1681777701758682, "atendimento_humano": 0.078554668764447, "roaming_pacote": 0.015621497921806459, "fidelidade_pontos": 0.14282295467336556, "plano_troca": 0.039919160871646674, "suporte_sem_sinal": 0.15840444204921128, "fidelidade_resgate": 0.041206151710336196, "roaming_cobranca": 0.015141502686750397, "sem_correspondencia": 0.20856955486497641}, "confidence": 0.20856955486497641, "input_tokens": 44, "latency_ms": 279.59060700004557} +{"id": "g0240-roaming_duvida-erros_digitacao-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0918794295722486, "internet_problema_conexao": 0.009849060556130962, "suporte_chip_esim": 0.004536469572607185, "internet_pacote_adicional": 0.07564726648030957, "roaming_pacote": 0.12072902453898043, "conta_explicacao": 0.022580776889360905, "roaming_duvida": 0.3718141999983741, "suporte_sem_sinal": 0.07331150940879037, "marketplace_compra": 0.022440432162034143, "plano_nova_linha": 0.03199125528315211, "beneficios_consulta": 0.06294981536804269, "sem_correspondencia": 0.11227076016996894}, "confidence": 0.3718141999983741, "input_tokens": 47, "latency_ms": 292.3324399999956} +{"id": "g0240-roaming_duvida-erros_digitacao-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.014666736785015138, "recarga_saldo": 0.003861399773799385, "desconto_retencao": 0.02097969037692068, "internet_consumo": 0.05070057366630312, "roaming_cobranca": 0.11768868349350893, "roaming_pacote": 0.13438156851000216, "conta_segunda_via": 0.05977462500718018, "internet_problema_conexao": 0.0050585826338051, "reclamacao_atendimento": 0.04535400698737319, "suporte_sem_sinal": 0.08141538866636576, "roaming_duvida": 0.33530397729800726, "sem_correspondencia": 0.13081476680171908}, "confidence": 0.33530397729800726, "input_tokens": 45, "latency_ms": 283.1107649999467} +{"id": "g0240-roaming_duvida-erros_digitacao-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.0432490391704858, "negociacao_divida": 0.009820198260677766, "conta_explicacao": 0.017722915173041653, "roaming_duvida": 0.3901251999752635, "marketplace_compra": 0.030913117078231314, "plano_troca": 0.007028366633060188, "suporte_configuracao": 0.04762184435845675, "portabilidade": 0.008880504995080682, "roaming_cobranca": 0.04368046874856627, "suporte_sem_sinal": 0.07952229371278063, "roaming_pacote": 0.04213602305516139, "conta_debito_automatico_digital": 0.019604153173442596, "vas_consulta": 0.11497251990124623, "beneficios_consulta": 0.025420554862401423, "internet_consumo": 0.028537827372253095, "sem_correspondencia": 0.09076497352985069}, "confidence": 0.3901251999752635, "input_tokens": 43, "latency_ms": 414.2616949999365} +{"id": "g0240-roaming_duvida-erros_digitacao-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.056223792925321266, "conta_pagamento_confirmacao": 0.06673606702663223, "desconto_retencao": 0.0300252521884477, "roaming_duvida": 0.2366088556883018, "roaming_cobranca": 0.08397989993849443, "plano_troca": 0.012963661415249248, "plano_consulta": 0.11549139399286247, "vas_contratacao": 0.019224564240183446, "roaming_pacote": 0.16357882854087186, "seguranca_perda_roubo": 0.02411904078364971, "internet_problema_conexao": 0.014482394332889283, "sem_correspondencia": 0.17656624892709658}, "confidence": 0.2366088556883018, "input_tokens": 41, "latency_ms": 287.24606600007974} +{"id": "g0240-roaming_duvida-erros_digitacao-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"roaming_pacote": 0.028764909790436794, "marketplace_compra": 0.10125902615798993, "plano_consulta": 0.39768557073934874, "recarga_nao_creditada": 0.004737988847112751, "roaming_duvida": 0.09759895094488487, "internet_problema_conexao": 0.037935247917579344, "roaming_cobranca": 0.036925437243986246, "sem_correspondencia": 0.29509286835866133}, "confidence": 0.39768557073934874, "input_tokens": 42, "latency_ms": 200.62493600005382} +{"id": "g0240-roaming_duvida-erros_digitacao-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.08992564167633463, "roaming_duvida": 0.2609364160394479, "roaming_pacote": 0.043360186008815846, "sem_correspondencia": 0.6057777562754016}, "confidence": 0.6057777562754016, "input_tokens": 39, "latency_ms": 135.74704599989218} +{"id": "g0241-roaming_duvida-regionalismo-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.01838917409813938, "conta_explicacao": 0.02997400883672357, "fidelidade_resgate": 0.008296950442073665, "roaming_cobranca": 0.11240028958170635, "reclamacao_atendimento": 0.021302861378618507, "roaming_duvida": 0.4597350800871263, "conta_contestacao": 0.017288274483403303, "plano_nova_linha": 0.009278422841780612, "marketplace_pedido": 0.026482404253104188, "conta_segunda_via": 0.07685269157709843, "roaming_pacote": 0.1161371579571276, "sem_correspondencia": 0.10386268446309804}, "confidence": 0.4597350800871263, "input_tokens": 69, "latency_ms": 298.7175529999604} +{"id": "g0241-roaming_duvida-regionalismo-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.0873769878780816, "internet_problema_conexao": 0.01036546081589185, "reclamacao_atendimento": 0.023964559235305875, "conta_debito_automatico_digital": 0.017906002383479808, "marketplace_pedido": 0.02403471017567488, "vas_cancelamento": 0.003397893100455432, "roaming_cobranca": 0.13827606790955618, "roaming_duvida": 0.3643093044665858, "roaming_pacote": 0.19471670342644923, "conta_contestacao": 0.01577252866730276, "negociacao_divida": 0.017024041783570504, "sem_correspondencia": 0.10285574015764606}, "confidence": 0.3643093044665858, "input_tokens": 61, "latency_ms": 304.00821499995345} +{"id": "g0241-roaming_duvida-regionalismo-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 0.08627679215050636, "cancelamento_linha": 0.0043426044366184705, "negociacao_divida": 0.016673365638914268, "plano_nova_linha": 0.007391624166428343, "conta_explicacao": 0.03410370281730537, "beneficios_consulta": 0.09319107251836187, "roaming_duvida": 0.3113983577329635, "conta_vencimento": 0.005665584943565698, "portabilidade": 0.008940646441542816, "roaming_pacote": 0.07459747060127085, "roaming_cobranca": 0.09349970536958371, "vas_cancelamento": 0.0035882562000085715, "parceiros_ofertas": 0.04167099304808489, "troca_numero": 0.003021845366846482, "suporte_chip_esim": 0.03948829702937658, "sem_correspondencia": 0.17614968153862223}, "confidence": 0.3113983577329635, "input_tokens": 53, "latency_ms": 389.86800399993626} +{"id": "g0241-roaming_duvida-regionalismo-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.3709353167086618, "roaming_pacote": 0.062091390839687836, "roaming_cobranca": 0.11243858807788877, "sem_correspondencia": 0.4545347043737616}, "confidence": 0.4545347043737616, "input_tokens": 69, "latency_ms": 151.91890500000227} +{"id": "g0241-roaming_duvida-regionalismo-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.02382463083651117, "roaming_duvida": 0.5668676774836512, "roaming_cobranca": 0.05614160805149331, "sem_correspondencia": 0.35316608362834434}, "confidence": 0.5668676774836512, "input_tokens": 55, "latency_ms": 144.16281499995875} +{"id": "g0241-roaming_duvida-regionalismo-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.09731305898123542, "roaming_duvida": 0.5065509941120219, "roaming_pacote": 0.09386092913915592, "sem_correspondencia": 0.30227501776758675}, "confidence": 0.5065509941120219, "input_tokens": 54, "latency_ms": 145.3361369999584} +{"id": "g0241-roaming_duvida-regionalismo-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.3021597829178186, "vas_consulta": 0.11498518162306781, "cadastro_atualizacao": 0.05411026195083225, "roaming_cobranca": 0.09508245334288215, "negociacao_divida": 0.036920085145336574, "internet_consumo": 0.031225489110779485, "roaming_pacote": 0.0966014106431356, "conta_contestacao": 0.0417768280106804, "beneficios_consulta": 0.08148799002404894, "troca_numero": 0.0026460920636620544, "parceiros_ofertas": 0.021739409998582614, "sem_correspondencia": 0.12126501516917354}, "confidence": 0.3021597829178186, "input_tokens": 51, "latency_ms": 270.7447420000335} +{"id": "g0241-roaming_duvida-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.041262777847693194, "roaming_pacote": 0.18870193553336204, "bonus_nao_recebido": 0.05067052503412496, "seguranca_fraude": 0.0865434226936317, "suporte_configuracao": 0.03365523615273699, "parceiros_ofertas": 0.057307747851768585, "roaming_cobranca": 0.2518784906015362, "sem_correspondencia": 0.28997986428514627}, "confidence": 0.28997986428514627, "input_tokens": 67, "latency_ms": 237.056859000063} +{"id": "g0241-roaming_duvida-regionalismo-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0825440721619183, "roaming_duvida": 0.4956269335468809, "roaming_pacote": 0.06754116472163534, "sem_correspondencia": 0.35428782956956545}, "confidence": 0.4956269335468809, "input_tokens": 49, "latency_ms": 144.6331670000518} +{"id": "g0241-roaming_duvida-regionalismo-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.3331843962382975, "seguranca_fraude": 0.027865450615774796, "recarga_nao_creditada": 0.013064060318167484, "vas_cancelamento": 0.011243702937386711, "conta_explicacao": 0.07114006793945521, "roaming_duvida": 0.1965541842166942, "roaming_pacote": 0.020131327574601204, "cadastro_atualizacao": 0.03656633670878882, "recarga_realizar": 0.009120949795771405, "negociacao_religacao": 0.016429339242775794, "roaming_cobranca": 0.03101593024910016, "sem_correspondencia": 0.2336842541631867}, "confidence": 0.3331843962382975, "input_tokens": 58, "latency_ms": 304.79128799993305} +{"id": "g0241-roaming_duvida-regionalismo-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.014864242732571158, "recarga_nao_creditada": 0.00808401131684713, "roaming_cobranca": 0.11525817290582434, "cancelamento_linha": 0.005854407829214684, "internet_pacote_adicional": 0.2666533010700467, "portabilidade": 0.013316259806243534, "parceiros_ofertas": 0.03902023311065662, "recarga_realizar": 0.006524297451293172, "roaming_pacote": 0.13705188125312623, "marketplace_compra": 0.029704405188496073, "roaming_duvida": 0.1949770314291485, "vas_cancelamento": 0.0038334517989625804, "internet_problema_conexao": 0.01619772064814721, "conta_segunda_via": 0.027116868821734638, "fidelidade_resgate": 0.014614620341269619, "sem_correspondencia": 0.10692909429641781}, "confidence": 0.2666533010700467, "input_tokens": 65, "latency_ms": 423.41672500003824} +{"id": "g0241-roaming_duvida-regionalismo-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.43242459764310853, "roaming_cobranca": 0.08797467213737, "roaming_pacote": 0.08030570717260205, "sem_correspondencia": 0.39929502304691944}, "confidence": 0.43242459764310853, "input_tokens": 61, "latency_ms": 143.45664899997246} +{"id": "g0242-roaming_duvida-emocional-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 0.020116869439833512, "cancelamento_linha": 0.00144846225730699, "conta_explicacao": 0.04349972324899754, "roaming_pacote": 0.20264646491152, "plano_consulta": 0.14004950280786527, "plano_nova_linha": 0.004845403619662826, "roaming_cobranca": 0.0831137675356432, "seguranca_fraude": 0.018297316578928004, "roaming_duvida": 0.3259263945605486, "internet_problema_conexao": 0.008473509024840233, "internet_consumo": 0.0285687652615991, "fidelidade_resgate": 0.011642561340221097, "vas_contratacao": 0.011247682429666304, "marketplace_pedido": 0.017467880690692453, "recarga_nao_creditada": 0.001219918723390116, "sem_correspondencia": 0.08143577756928472}, "confidence": 0.3259263945605486, "input_tokens": 55, "latency_ms": 413.8351069999544} +{"id": "g0242-roaming_duvida-emocional-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.2964622360402676, "suporte_sem_sinal": 0.12312063500258687, "recarga_nao_creditada": 0.004028615051707255, "cancelamento_linha": 0.00604588721012858, "roaming_pacote": 0.07128157423499018, "roaming_cobranca": 0.07469796344122219, "roaming_duvida": 0.2402446702480406, "sem_correspondencia": 0.18411841877105672}, "confidence": 0.2964622360402676, "input_tokens": 46, "latency_ms": 200.02031000001352} +{"id": "g0242-roaming_duvida-emocional-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.4142339666489724, "vas_contratacao": 0.02394018029966065, "conta_segunda_via": 0.06715775506354792, "roaming_pacote": 0.13211410190547598, "parceiros_ofertas": 0.08968540581751112, "roaming_cobranca": 0.08942143918869254, "reclamacao_atendimento": 0.03180741625378559, "sem_correspondencia": 0.15163973482235377}, "confidence": 0.4142339666489724, "input_tokens": 47, "latency_ms": 211.3865579999583} +{"id": "g0242-roaming_duvida-emocional-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 92, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.4969135076727418, "roaming_pacote": 0.07498311027934819, "roaming_cobranca": 0.0862573434037762, "sem_correspondencia": 0.3418460386441338}, "confidence": 0.4969135076727418, "input_tokens": 47, "latency_ms": 142.09480999988955} +{"id": "g0242-roaming_duvida-emocional-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.34410783039776555, "roaming_pacote": 0.11227779864199189, "internet_problema_conexao": 0.014890980070394022, "roaming_cobranca": 0.18988978681326305, "plano_nova_linha": 0.015306852881523886, "cadastro_atualizacao": 0.035289822715750783, "desconto_retencao": 0.06617861697191155, "sem_correspondencia": 0.22205831150739924}, "confidence": 0.34410783039776555, "input_tokens": 40, "latency_ms": 204.4599079999898} +{"id": "g0242-roaming_duvida-emocional-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_pontos": 0.02124192417992048, "cadastro_atualizacao": 0.03845889936196482, "internet_problema_conexao": 0.01681972884385354, "plano_nova_linha": 0.006841992152313559, "suporte_chip_esim": 0.011166393959656993, "internet_consumo": 0.03200591786216516, "marketplace_compra": 0.02177623140126142, "atendimento_humano": 0.03274745181070204, "roaming_cobranca": 0.10457004796631256, "roaming_duvida": 0.3307320535641862, "bonus_nao_recebido": 0.004373082039202656, "vas_contratacao": 0.008988185948943371, "plano_troca": 0.005597000577618844, "marketplace_pedido": 0.024925578838259715, "roaming_pacote": 0.188291374288203, "sem_correspondencia": 0.15146413720543558}, "confidence": 0.3307320535641862, "input_tokens": 44, "latency_ms": 435.00007500006177} +{"id": "g0242-roaming_duvida-emocional-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.03646922036789092, "conta_segunda_via": 0.09849143571517283, "suporte_chip_esim": 0.025938061465846977, "roaming_pacote": 0.16546584326750735, "roaming_duvida": 0.2724062744593825, "conta_debito_automatico_digital": 0.022718250286018937, "roaming_cobranca": 0.08803993283130367, "sem_correspondencia": 0.29047098160687684}, "confidence": 0.29047098160687684, "input_tokens": 58, "latency_ms": 236.12526399995204} +{"id": "g0242-roaming_duvida-emocional-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.09231630643966565, "roaming_cobranca": 0.1427496363017735, "roaming_duvida": 0.39871942699909635, "sem_correspondencia": 0.36621463025946444}, "confidence": 0.39871942699909635, "input_tokens": 48, "latency_ms": 156.79967100004433} +{"id": "g0242-roaming_duvida-emocional-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_problema_conexao": 0.016073050239382665, "reclamacao_atendimento": 0.05785545428513591, "cancelamento_linha": 0.0043415236994406815, "suporte_sem_sinal": 0.058488232105545754, "roaming_cobranca": 0.03425335567391825, "conta_contestacao": 0.036402229812963885, "roaming_pacote": 0.027138749579832068, "recarga_saldo": 0.009136808253726125, "parceiros_ofertas": 0.04882095461186646, "roaming_duvida": 0.3453156408323196, "plano_consulta": 0.06284080548185306, "recarga_realizar": 0.006729722132692241, "vas_consulta": 0.08056812119664822, "conta_debito_automatico_digital": 0.008293071896889022, "conta_segunda_via": 0.020159151733652833, "sem_correspondencia": 0.18358312846413324}, "confidence": 0.3453156408323196, "input_tokens": 41, "latency_ms": 453.0395510000744} +{"id": "g0242-roaming_duvida-emocional-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.10941500839499747, "suporte_chip_esim": 0.00669241037190992, "roaming_cobranca": 0.06284090061291046, "conta_pagamento_confirmacao": 0.014405159118713895, "cancelamento_linha": 0.0015020563564964791, "atendimento_humano": 0.1298886523035692, "conta_explicacao": 0.016249744039963068, "suporte_sem_sinal": 0.14290514428647075, "plano_nova_linha": 0.0045934835866821904, "marketplace_pedido": 0.014073738671015143, "recarga_nao_creditada": 0.001171345576591653, "roaming_duvida": 0.3447232803919545, "vas_contratacao": 0.010853987065844383, "marketplace_compra": 0.012988338101785577, "suporte_configuracao": 0.03728955197383219, "sem_correspondencia": 0.09040719914726318}, "confidence": 0.3447232803919545, "input_tokens": 53, "latency_ms": 461.69888200006426} +{"id": "g0242-roaming_duvida-emocional-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.01269996092760642, "atendimento_humano": 0.040222291526101156, "roaming_pacote": 0.0528030217418915, "internet_pacote_adicional": 0.10704370753802511, "negociacao_religacao": 0.006358594732090493, "recarga_realizar": 0.0013085686571476553, "internet_consumo": 0.08263255038649417, "suporte_sem_sinal": 0.11940140462019327, "roaming_duvida": 0.38472253679857793, "roaming_cobranca": 0.036791194799964885, "conta_debito_automatico_digital": 0.0012451061240396364, "sem_correspondencia": 0.1547710621478678}, "confidence": 0.38472253679857793, "input_tokens": 38, "latency_ms": 287.43930300004195} +{"id": "g0242-roaming_duvida-emocional-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.07805685775239866, "roaming_pacote": 0.04777994715072668, "roaming_duvida": 0.6027101357939351, "sem_correspondencia": 0.2714530593029396}, "confidence": 0.6027101357939351, "input_tokens": 46, "latency_ms": 140.92919200004417} +{"id": "g0245-roaming_cobranca-curto_neutro-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.1376876776934491, "bonus_nao_recebido": 0.05268375938627701, "negociacao_religacao": 0.027471795708791245, "recarga_realizar": 0.00832283367951372, "marketplace_compra": 0.030191466430359068, "roaming_duvida": 0.19164468178684493, "suporte_configuracao": 0.04128967510111253, "roaming_cobranca": 0.11841226440156584, "recarga_nao_creditada": 0.015164479727085215, "conta_contestacao": 0.1606181374618245, "suporte_chip_esim": 0.008987558693698928, "sem_correspondencia": 0.20752566992947794}, "confidence": 0.20752566992947794, "input_tokens": 37, "latency_ms": 292.472445000044} +{"id": "g0245-roaming_cobranca-curto_neutro-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.022652541706117493, "vas_contratacao": 0.011073411171043586, "roaming_duvida": 0.1953904298180598, "recarga_saldo": 0.0029150954788235116, "cancelamento_linha": 0.002062102204164994, "internet_consumo": 0.04321718101007825, "beneficios_consulta": 0.13105342573245918, "seguranca_fraude": 0.09897942685958307, "portabilidade": 0.008476970291255133, "roaming_pacote": 0.08067028705300612, "conta_contestacao": 0.11652974733887597, "marketplace_pedido": 0.030470155133018203, "marketplace_compra": 0.04483426629509129, "suporte_sem_sinal": 0.04601304879862361, "roaming_cobranca": 0.06332351644775369, "sem_correspondencia": 0.10233839466204611}, "confidence": 0.1953904298180598, "input_tokens": 32, "latency_ms": 400.2167940000163} +{"id": "g0245-roaming_cobranca-curto_neutro-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.159156796870672, "roaming_pacote": 0.10555597977556878, "vas_contratacao": 0.015159234171614643, "roaming_duvida": 0.12537729547477758, "parceiros_ofertas": 0.04293571346584775, "conta_debito_automatico_digital": 0.021016513605813986, "roaming_cobranca": 0.1895047397102898, "internet_problema_conexao": 0.015236857113048301, "recarga_realizar": 0.004221867239418617, "negociacao_religacao": 0.018119115103999713, "suporte_sem_sinal": 0.0920463860791499, "sem_correspondencia": 0.21166950138979893}, "confidence": 0.21166950138979893, "input_tokens": 33, "latency_ms": 292.08316699998704} +{"id": "g0245-roaming_cobranca-curto_neutro-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.2024732230165148, "parceiros_ofertas": 0.07785188227188478, "cancelamento_linha": 0.012793484141949344, "roaming_pacote": 0.07815815331073102, "negociacao_divida": 0.040053817559217816, "roaming_cobranca": 0.10998617166552822, "conta_contestacao": 0.2658436193464345, "sem_correspondencia": 0.21283964868773947}, "confidence": 0.2658436193464345, "input_tokens": 33, "latency_ms": 196.34215099995345} +{"id": "g0245-roaming_cobranca-curto_neutro-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"negociacao_religacao": 0.011533506431637166, "internet_pacote_adicional": 0.2812796656926183, "conta_contestacao": 0.3155543012690162, "portabilidade": 0.004466214406301027, "marketplace_pedido": 0.02963394488146777, "roaming_cobranca": 0.021055829338531337, "seguranca_fraude": 0.12281376107864538, "roaming_pacote": 0.005441307684549167, "roaming_duvida": 0.02025550850947265, "atendimento_humano": 0.04101595773588755, "parceiros_ofertas": 0.02701070551181965, "sem_correspondencia": 0.11993929746005379}, "confidence": 0.3155543012690162, "input_tokens": 33, "latency_ms": 279.29526000002625} +{"id": "g0245-roaming_cobranca-curto_neutro-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.039649544230501786, "conta_contestacao": 0.17490013741898047, "conta_segunda_via": 0.10067265195116396, "conta_vencimento": 0.024760593858798127, "roaming_cobranca": 0.08333894245662557, "roaming_duvida": 0.28204737400666, "plano_nova_linha": 0.010664648863084422, "sem_correspondencia": 0.28396610721418564}, "confidence": 0.28396610721418564, "input_tokens": 34, "latency_ms": 197.46309399999973} +{"id": "g0245-roaming_cobranca-curto_neutro-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.02885726474837567, "roaming_pacote": 0.015193850775790916, "conta_contestacao": 0.10321443556774716, "sem_correspondencia": 0.8527344489080863}, "confidence": 0.8527344489080863, "input_tokens": 36, "latency_ms": 133.1877310000209} +{"id": "g0245-roaming_cobranca-curto_neutro-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.1450119842618714, "plano_nova_linha": 0.020701145018466732, "roaming_cobranca": 0.01262250518278829, "conta_contestacao": 0.138549231090704, "atendimento_humano": 0.05288829197545078, "portabilidade": 0.011163015526753299, "internet_consumo": 0.07865637224297764, "vas_consulta": 0.09299967944666859, "conta_pagamento_confirmacao": 0.14211624144930404, "recarga_nao_creditada": 0.0044472424873744, "recarga_saldo": 0.007916370838049514, "marketplace_compra": 0.02762299926573919, "roaming_duvida": 0.016467588919544546, "roaming_pacote": 0.006885955019694165, "bonus_nao_recebido": 0.014438647632171293, "sem_correspondencia": 0.22751272964244212}, "confidence": 0.22751272964244212, "input_tokens": 33, "latency_ms": 401.70454199994765} +{"id": "g0245-roaming_cobranca-curto_neutro-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.06698904912828733, "suporte_chip_esim": 0.03426593159996179, "roaming_pacote": 0.1309446390784961, "plano_troca": 0.013788967354812751, "roaming_cobranca": 0.08861101393975966, "conta_contestacao": 0.18884088046241307, "roaming_duvida": 0.16538825584932718, "sem_correspondencia": 0.31117126258694217}, "confidence": 0.31117126258694217, "input_tokens": 30, "latency_ms": 207.358261999957} +{"id": "g0245-roaming_cobranca-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.13168021423368648, "roaming_duvida": 0.17755085893204162, "internet_consumo": 0.08403858896165206, "roaming_pacote": 0.04862916988184816, "suporte_chip_esim": 0.012544879105646205, "conta_contestacao": 0.12107227178885267, "conta_debito_automatico_digital": 0.04297178038527349, "sem_correspondencia": 0.3815122367109993}, "confidence": 0.3815122367109993, "input_tokens": 33, "latency_ms": 216.29493300008562} +{"id": "g0245-roaming_cobranca-curto_neutro-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"internet_consumo": 0.06681980147543963, "conta_contestacao": 0.10566592890203187, "plano_consulta": 0.08622401894524308, "atendimento_humano": 0.04269361094615545, "troca_numero": 0.0024415480273764366, "roaming_duvida": 0.1309452495078062, "suporte_configuracao": 0.0109588978072144, "reclamacao_atendimento": 0.024760354143090017, "conta_pagamento_confirmacao": 0.08070165609467123, "conta_explicacao": 0.05686408987989216, "plano_troca": 0.005646364725254342, "seguranca_perda_roubo": 0.03351236112139689, "marketplace_compra": 0.019679633767644554, "portabilidade": 0.008003737723429596, "roaming_pacote": 0.182886882381579, "sem_correspondencia": 0.14219586455177513}, "confidence": 0.182886882381579, "input_tokens": 34, "latency_ms": 378.04342599997653} +{"id": "g0245-roaming_cobranca-curto_neutro-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"reclamacao_atendimento": 0.14074379258134884, "conta_pagamento_confirmacao": 0.058605350772311354, "recarga_realizar": 0.003688003881603494, "bonus_nao_recebido": 0.027690351112523492, "roaming_pacote": 0.006279750284849667, "vas_consulta": 0.12080739483538044, "roaming_cobranca": 0.006944487362893251, "roaming_duvida": 0.011656243397504998, "internet_consumo": 0.12528853165093262, "vas_contratacao": 0.01360220280886517, "conta_segunda_via": 0.026352482014717467, "conta_contestacao": 0.26826655964652657, "marketplace_pedido": 0.023881672039187223, "suporte_configuracao": 0.013644092767104852, "marketplace_compra": 0.018747102539044255, "sem_correspondencia": 0.1338019823052063}, "confidence": 0.26826655964652657, "input_tokens": 31, "latency_ms": 424.75369900000715} +{"id": "g0249-roaming_cobranca-emocional-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"recarga_saldo": 0.005757566686211434, "fidelidade_resgate": 0.02290509885031513, "desconto_retencao": 0.02196074891177958, "plano_troca": 0.011529527894498084, "roaming_pacote": 0.14927912133795793, "conta_contestacao": 0.17102347744408425, "conta_debito_automatico_digital": 0.010897412238856898, "roaming_duvida": 0.30056516091829105, "internet_problema_conexao": 0.018328859000354254, "internet_consumo": 0.03765770515125062, "roaming_cobranca": 0.10173649596691633, "sem_correspondencia": 0.1483588255994844}, "confidence": 0.30056516091829105, "input_tokens": 62, "latency_ms": 312.4502550000443} +{"id": "g0249-roaming_cobranca-emocional-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.18181686983871523, "roaming_cobranca": 0.031041645335499912, "desconto_retencao": 0.028830477001241247, "roaming_pacote": 0.01589304155469919, "seguranca_fraude": 0.20082447749592253, "roaming_duvida": 0.12043533070416013, "conta_debito_automatico_digital": 0.07922059777011953, "sem_correspondencia": 0.34193756029964223}, "confidence": 0.34193756029964223, "input_tokens": 60, "latency_ms": 226.5680059999795} +{"id": "g0249-roaming_cobranca-emocional-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.025685710569338112, "bonus_nao_recebido": 0.0149537621396674, "cadastro_atualizacao": 0.06054826763828197, "roaming_duvida": 0.03382860834513354, "conta_segunda_via": 0.03697320781023681, "internet_pacote_adicional": 0.14386667163806652, "roaming_cobranca": 0.02721004905243354, "vas_cancelamento": 0.010321756719109301, "roaming_pacote": 0.01393363517404535, "conta_contestacao": 0.12258527302328683, "internet_problema_conexao": 0.166093064633176, "vas_contratacao": 0.014097281587244851, "conta_explicacao": 0.054437294044708616, "conta_vencimento": 0.006053655346305847, "seguranca_fraude": 0.08197937076746199, "sem_correspondencia": 0.18743239151150332}, "confidence": 0.18743239151150332, "input_tokens": 61, "latency_ms": 458.125045000088} +{"id": "g0249-roaming_cobranca-emocional-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.054431851066820004, "conta_contestacao": 0.16189181158872457, "roaming_cobranca": 0.19996128529108315, "sem_correspondencia": 0.5837150520533723}, "confidence": 0.5837150520533723, "input_tokens": 70, "latency_ms": 145.75829700004306} +{"id": "g0249-roaming_cobranca-emocional-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.2906766352235296, "roaming_pacote": 0.010093438843281819, "roaming_cobranca": 0.021036031567071897, "sem_correspondencia": 0.6781938943661167}, "confidence": 0.6781938943661167, "input_tokens": 61, "latency_ms": 144.36531800004104} +{"id": "g0249-roaming_cobranca-emocional-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.06751112463855045, "roaming_duvida": 0.19632289791755272, "parceiros_ofertas": 0.05867334302249029, "roaming_cobranca": 0.14429291706513458, "conta_contestacao": 0.1829427880026418, "suporte_configuracao": 0.04066639660051176, "conta_explicacao": 0.10788123773348084, "sem_correspondencia": 0.20170929501963755}, "confidence": 0.20170929501963755, "input_tokens": 60, "latency_ms": 213.74563299991678} +{"id": "g0249-roaming_cobranca-emocional-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.021703391377861408, "conta_contestacao": 0.12112408380074456, "roaming_cobranca": 0.037055680872453416, "sem_correspondencia": 0.8201168439489406}, "confidence": 0.8201168439489406, "input_tokens": 57, "latency_ms": 142.87483500004328} +{"id": "g0249-roaming_cobranca-emocional-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 0.13120966459312844, "recarga_saldo": 0.0075924471682186565, "portabilidade": 0.02093305328607791, "suporte_sem_sinal": 0.110070140828413, "bonus_nao_recebido": 0.057514206273897875, "roaming_cobranca": 0.15107714334888514, "roaming_pacote": 0.06824562339496079, "fidelidade_pontos": 0.02589958211097271, "roaming_duvida": 0.16809584805982614, "conta_vencimento": 0.018185996424864233, "beneficios_consulta": 0.08916417785196001, "sem_correspondencia": 0.15201211665879508}, "confidence": 0.16809584805982614, "input_tokens": 58, "latency_ms": 290.20672299998296} +{"id": "g0249-roaming_cobranca-emocional-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"cancelamento_linha": 0.023521977586602644, "cadastro_atualizacao": 0.0447593799992681, "roaming_pacote": 0.006711197316954006, "vas_cancelamento": 0.011576092397697768, "conta_vencimento": 0.01088993120158797, "roaming_duvida": 0.01846852834097127, "internet_pacote_adicional": 0.44330821873242204, "plano_consulta": 0.05612040860157896, "roaming_cobranca": 0.012064544062669946, "suporte_sem_sinal": 0.06120979199617431, "conta_contestacao": 0.18125365041474636, "sem_correspondencia": 0.13011627934932665}, "confidence": 0.44330821873242204, "input_tokens": 68, "latency_ms": 294.4046970000045} +{"id": "g0249-roaming_cobranca-emocional-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.025574433114696104, "conta_contestacao": 0.0896767914427279, "roaming_cobranca": 0.04314595905749804, "sem_correspondencia": 0.841602816385078}, "confidence": 0.841602816385078, "input_tokens": 59, "latency_ms": 142.48039699998571} +{"id": "g0249-roaming_cobranca-emocional-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.0709034443848605, "conta_contestacao": 0.409509161327239, "roaming_cobranca": 0.1302247821589883, "sem_correspondencia": 0.3893626121289122}, "confidence": 0.409509161327239, "input_tokens": 59, "latency_ms": 142.96565699999064} +{"id": "g0249-roaming_cobranca-emocional-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.3540500535606382, "roaming_pacote": 0.013375764089833755, "roaming_cobranca": 0.03364802367761621, "sem_correspondencia": 0.5989261586719119}, "confidence": 0.5989261586719119, "input_tokens": 58, "latency_ms": 143.87729399993532} +{"id": "g0250-roaming_cobranca-longo_contexto-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"marketplace_compra": 0.07512301252065187, "roaming_duvida": 0.23707029366954874, "suporte_sem_sinal": 0.09873130232259023, "plano_consulta": 0.023756763110327497, "conta_explicacao": 0.05162270770924874, "roaming_cobranca": 0.1226358719143394, "desconto_retencao": 0.007560309534093377, "parceiros_ofertas": 0.018280310666954163, "suporte_chip_esim": 0.004130811455520126, "conta_contestacao": 0.23087601503421934, "roaming_pacote": 0.0429974014679744, "sem_correspondencia": 0.08721520059453212}, "confidence": 0.23707029366954874, "input_tokens": 95, "latency_ms": 346.50324000006094} +{"id": "g0250-roaming_cobranca-longo_contexto-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.31772994382157504, "roaming_cobranca": 0.3262456302527808, "roaming_pacote": 0.2329152399983436, "sem_correspondencia": 0.1231091859273006}, "confidence": 0.3262456302527808, "input_tokens": 96, "latency_ms": 162.32106600000407} +{"id": "g0250-roaming_cobranca-longo_contexto-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 246, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.20548991402281017, "plano_troca": 0.009919119566336699, "reclamacao_atendimento": 0.21617364480474668, "recarga_nao_creditada": 0.007275048077900518, "conta_contestacao": 0.34526516743406566, "roaming_pacote": 0.03092880143798448, "roaming_cobranca": 0.081065576875155, "sem_correspondencia": 0.10388272778100083}, "confidence": 0.34526516743406566, "input_tokens": 91, "latency_ms": 227.44313399994098} +{"id": "g0250-roaming_cobranca-longo_contexto-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.17299842206334284, "conta_contestacao": 0.21645643895531025, "roaming_duvida": 0.024736591915979673, "portabilidade": 0.010490596817105012, "cadastro_atualizacao": 0.04574137781482536, "roaming_pacote": 0.005303978718596381, "roaming_cobranca": 0.011708445499094049, "sem_correspondencia": 0.5125641482157465}, "confidence": 0.5125641482157465, "input_tokens": 82, "latency_ms": 227.8774069999372} +{"id": "g0250-roaming_cobranca-longo_contexto-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 237, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.07534850764194984, "roaming_duvida": 0.11120576965576846, "seguranca_fraude": 0.0637406366040223, "roaming_pacote": 0.13338141807905013, "reclamacao_atendimento": 0.09543452887399802, "internet_consumo": 0.10320973910551615, "conta_contestacao": 0.23866006431012735, "seguranca_perda_roubo": 0.020723910172217707, "conta_pagamento_confirmacao": 0.025863937459625914, "desconto_retencao": 0.0036977312507374418, "roaming_cobranca": 0.07599324366602911, "sem_correspondencia": 0.0527405131809576}, "confidence": 0.23866006431012735, "input_tokens": 92, "latency_ms": 360.8591690000367} +{"id": "g0250-roaming_cobranca-longo_contexto-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"suporte_chip_esim": 0.02754368737209775, "bonus_nao_recebido": 0.050234636657397844, "roaming_duvida": 0.07599872869256948, "fidelidade_resgate": 0.029166032622276763, "roaming_cobranca": 0.038923683347592254, "conta_contestacao": 0.42488326356162837, "roaming_pacote": 0.01724804513907298, "sem_correspondencia": 0.33600192260736456}, "confidence": 0.42488326356162837, "input_tokens": 75, "latency_ms": 223.7798330000942} +{"id": "g0250-roaming_cobranca-longo_contexto-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 214, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.3799794717702354, "parceiros_ofertas": 0.036971157385582425, "roaming_pacote": 0.05898563634212129, "internet_problema_conexao": 0.030317999732224283, "roaming_cobranca": 0.24302333838652482, "roaming_duvida": 0.16724607981877923, "plano_troca": 0.010295793818059694, "sem_correspondencia": 0.07318052274647285}, "confidence": 0.3799794717702354, "input_tokens": 84, "latency_ms": 219.30369300002894} +{"id": "g0250-roaming_cobranca-longo_contexto-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.05784603305275421, "roaming_cobranca": 0.03539341747488967, "conta_debito_automatico_digital": 0.2174176461189218, "plano_consulta": 0.08553919339525093, "roaming_pacote": 0.018692395031883486, "recarga_nao_creditada": 0.006216660246159774, "conta_contestacao": 0.1980751488035104, "sem_correspondencia": 0.3808195058766297}, "confidence": 0.3808195058766297, "input_tokens": 74, "latency_ms": 224.28456000000097} +{"id": "g0250-roaming_cobranca-longo_contexto-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"suporte_configuracao": 0.03507843415876499, "recarga_saldo": 0.004040025841576403, "roaming_cobranca": 0.2754431504162108, "roaming_duvida": 0.11411627205574937, "roaming_pacote": 0.14762630304136054, "parceiros_ofertas": 0.02946767916578877, "conta_contestacao": 0.3302550182385775, "sem_correspondencia": 0.06397311708197162}, "confidence": 0.3302550182385775, "input_tokens": 88, "latency_ms": 226.37793599994893} +{"id": "g0250-roaming_cobranca-longo_contexto-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.4131012977188598, "fidelidade_pontos": 0.03847903497747131, "roaming_duvida": 0.023008533491768568, "bonus_nao_recebido": 0.038403735682477, "suporte_configuracao": 0.030598671134755454, "internet_problema_conexao": 0.04435958469867429, "recarga_realizar": 0.004389625636093133, "roaming_cobranca": 0.01523216671869644, "internet_pacote_adicional": 0.020090086970306203, "troca_numero": 0.0013085750778140232, "recarga_nao_creditada": 0.00903937991939543, "cancelamento_linha": 0.004663664052020294, "roaming_pacote": 0.007963595212309016, "plano_nova_linha": 0.003921057211731596, "desconto_retencao": 0.006425944809625647, "sem_correspondencia": 0.3390150466880018}, "confidence": 0.4131012977188598, "input_tokens": 80, "latency_ms": 419.5474960000638} +{"id": "g0250-roaming_cobranca-longo_contexto-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"internet_problema_conexao": 0.013622095888123674, "plano_troca": 0.004565592104135668, "conta_pagamento_confirmacao": 0.07414000762938706, "internet_consumo": 0.051588662468931665, "vas_contratacao": 0.0066714007893411646, "conta_contestacao": 0.24456712564773084, "vas_cancelamento": 0.004018157003709312, "roaming_cobranca": 0.1539133988959371, "reclamacao_atendimento": 0.1378109368956097, "roaming_duvida": 0.13685738184810453, "seguranca_fraude": 0.02600030811012659, "recarga_realizar": 0.0017071345452299282, "conta_vencimento": 0.003753563853019873, "roaming_pacote": 0.04670777252385464, "conta_debito_automatico_digital": 0.014383968929272226, "sem_correspondencia": 0.079692492867486}, "confidence": 0.24456712564773084, "input_tokens": 92, "latency_ms": 474.1867740000316} +{"id": "g0250-roaming_cobranca-longo_contexto-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.3296356127492574, "conta_contestacao": 0.2898061210705462, "roaming_pacote": 0.08044730692102074, "sem_correspondencia": 0.3001109592591757}, "confidence": 0.3296356127492574, "input_tokens": 73, "latency_ms": 149.22588600006748} +{"id": "g0252-cadastro_atualizacao-curto_neutro-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.010303261526171977, "portabilidade": 0.018066390832244667, "cadastro_atualizacao": 0.60913614996792, "sem_correspondencia": 0.3624941976736633}, "confidence": 0.60913614996792, "input_tokens": 32, "latency_ms": 133.22698499996477} +{"id": "g0252-cadastro_atualizacao-curto_neutro-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.21253436219900504, "portabilidade": 0.019428228425669727, "cancelamento_linha": 0.0059869208590926926, "sem_correspondencia": 0.7620504885162326}, "confidence": 0.7620504885162326, "input_tokens": 35, "latency_ms": 136.15332100005162} +{"id": "g0252-cadastro_atualizacao-curto_neutro-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.011292182808856901, "reclamacao_atendimento": 0.039393953868949914, "beneficios_consulta": 0.1933119291626515, "cadastro_atualizacao": 0.2445976727327397, "conta_explicacao": 0.04290480527215226, "cancelamento_linha": 0.016103694170423708, "portabilidade": 0.028054770003851214, "sem_correspondencia": 0.42434099198037484}, "confidence": 0.42434099198037484, "input_tokens": 30, "latency_ms": 196.58807799999067} +{"id": "g0252-cadastro_atualizacao-curto_neutro-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_pontos": 0.19776319879039966, "portabilidade": 0.009807914016294985, "plano_troca": 0.012084108403104699, "conta_segunda_via": 0.02417186945351543, "vas_contratacao": 0.011362317542019038, "suporte_chip_esim": 0.017411914525450923, "fidelidade_resgate": 0.03774718741745295, "cancelamento_linha": 0.0028803992481713767, "reclamacao_atendimento": 0.028119420066393255, "roaming_cobranca": 0.003781812439858649, "seguranca_perda_roubo": 0.013662252273672714, "marketplace_compra": 0.04443146865755105, "cadastro_atualizacao": 0.4098435531251653, "recarga_saldo": 0.005525326145350602, "troca_numero": 0.008954025286458667, "sem_correspondencia": 0.1724532326091407}, "confidence": 0.4098435531251653, "input_tokens": 31, "latency_ms": 406.2847600000623} +{"id": "g0252-cadastro_atualizacao-curto_neutro-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.02172234249528732, "vas_consulta": 0.17068811996745883, "fidelidade_resgate": 0.021015040263309474, "bonus_nao_recebido": 0.015457262986045137, "cadastro_atualizacao": 0.09837368729153742, "troca_numero": 0.06915012644007613, "portabilidade": 0.02417041884108754, "sem_correspondencia": 0.5794230017151981}, "confidence": 0.5794230017151981, "input_tokens": 29, "latency_ms": 211.80744100001903} +{"id": "g0252-cadastro_atualizacao-curto_neutro-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.02131971193827206, "cancelamento_linha": 0.01466676989942962, "cadastro_atualizacao": 0.172197806741633, "sem_correspondencia": 0.7918157114206653}, "confidence": 0.7918157114206653, "input_tokens": 29, "latency_ms": 133.1028920000108} +{"id": "g0252-cadastro_atualizacao-curto_neutro-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_realizar": 0.017909422099836588, "plano_troca": 0.035708277586189156, "cadastro_atualizacao": 0.4067032540518964, "portabilidade": 0.019894459752960603, "roaming_cobranca": 0.007194128185647349, "cancelamento_linha": 0.006933109207704915, "parceiros_ofertas": 0.13306435632835245, "conta_segunda_via": 0.04230298003407707, "desconto_retencao": 0.028884918687750616, "roaming_duvida": 0.012373862499979732, "seguranca_perda_roubo": 0.0287180573512321, "vas_cancelamento": 0.005898610551408247, "troca_numero": 0.00802192445793365, "marketplace_compra": 0.02367715109891372, "internet_consumo": 0.049031595489205895, "sem_correspondencia": 0.1736838926169115}, "confidence": 0.4067032540518964, "input_tokens": 33, "latency_ms": 378.02983899996434} +{"id": "g0252-cadastro_atualizacao-curto_neutro-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.002334184653647766, "conta_explicacao": 0.027543385758264392, "beneficios_consulta": 0.11960237175285496, "portabilidade": 0.008384036622687262, "cancelamento_linha": 0.006736843213242892, "vas_cancelamento": 0.003933750460643484, "bonus_nao_recebido": 0.016127971530497782, "negociacao_divida": 0.009261051893482787, "cadastro_atualizacao": 0.4941798921494632, "fidelidade_pontos": 0.05747977873535447, "plano_nova_linha": 0.03286568738598643, "conta_segunda_via": 0.029227660240754568, "seguranca_perda_roubo": 0.03162130634685052, "roaming_duvida": 0.00890842989245383, "desconto_retencao": 0.009925687438331415, "sem_correspondencia": 0.14186796192548426}, "confidence": 0.4941798921494632, "input_tokens": 31, "latency_ms": 402.16442299993105} +{"id": "g0252-cadastro_atualizacao-curto_neutro-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.056994878923415516, "cancelamento_linha": 0.01995988417334617, "cadastro_atualizacao": 0.22404420834870317, "sem_correspondencia": 0.6990010285545352}, "confidence": 0.6990010285545352, "input_tokens": 30, "latency_ms": 133.67592599990985} +{"id": "g0252-cadastro_atualizacao-curto_neutro-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.012717260035949517, "portabilidade": 0.01546503881414883, "cadastro_atualizacao": 0.19593396764627288, "sem_correspondencia": 0.7758837335036288}, "confidence": 0.7758837335036288, "input_tokens": 31, "latency_ms": 132.37416000004032} +{"id": "g0252-cadastro_atualizacao-curto_neutro-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.0073419052823264375, "cadastro_atualizacao": 0.6436910032785919, "portabilidade": 0.012282321954061245, "vas_cancelamento": 0.00935047592001748, "roaming_duvida": 0.013964273604149723, "cancelamento_linha": 0.018221194098695357, "negociacao_divida": 0.010452809706279481, "sem_correspondencia": 0.2846960161558785}, "confidence": 0.6436910032785919, "input_tokens": 28, "latency_ms": 196.56951299998582} +{"id": "g0252-cadastro_atualizacao-curto_neutro-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"cancelamento_linha": 0.038903536722157586, "portabilidade": 0.023282609399656158, "cadastro_atualizacao": 0.11260875983052741, "marketplace_compra": 0.09754440767546742, "internet_problema_conexao": 0.03559766548625303, "vas_cancelamento": 0.01969990623730144, "troca_numero": 0.04680284390568854, "conta_pagamento_confirmacao": 0.023494191000009584, "recarga_nao_creditada": 0.0023323710995620654, "internet_pacote_adicional": 0.26686032210695143, "parceiros_ofertas": 0.11725962113151406, "sem_correspondencia": 0.21561376540491128}, "confidence": 0.26686032210695143, "input_tokens": 29, "latency_ms": 272.5248039999997} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"marketplace_compra": 0.07419648052554965, "conta_segunda_via": 0.03955693559535426, "internet_pacote_adicional": 0.19654391788360442, "suporte_chip_esim": 0.022118350583624633, "portabilidade": 0.011792125229783882, "cadastro_atualizacao": 0.4372043329918939, "troca_numero": 0.013108504991036163, "cancelamento_linha": 0.0026823724732461165, "conta_contestacao": 0.023522704938288938, "suporte_configuracao": 0.05416027106691265, "bonus_nao_recebido": 0.004754038547531863, "sem_correspondencia": 0.12035996517317354}, "confidence": 0.4372043329918939, "input_tokens": 66, "latency_ms": 306.82035799998175} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.09004111325122789, "cadastro_atualizacao": 0.34059198534492324, "troca_numero": 0.008757335602815074, "portabilidade": 0.01918127490479807, "internet_consumo": 0.020770444715675497, "cancelamento_linha": 0.004901633394736722, "vas_cancelamento": 0.0056772188529745525, "sem_correspondencia": 0.510078993932849}, "confidence": 0.510078993932849, "input_tokens": 56, "latency_ms": 209.6426909999991} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_explicacao": 0.043443710684085576, "portabilidade": 0.0723454523060047, "plano_troca": 0.05444319680588759, "troca_numero": 0.01474868821989767, "cadastro_atualizacao": 0.5897534635183092, "suporte_chip_esim": 0.012168793308057844, "cancelamento_linha": 0.006208923332892795, "sem_correspondencia": 0.20688777182486462}, "confidence": 0.5897534635183092, "input_tokens": 56, "latency_ms": 208.4226890000309} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.004977884012134716, "portabilidade": 0.004479465291772219, "troca_numero": 0.26279203376284405, "desconto_retencao": 0.005502813296528805, "atendimento_humano": 0.04526870916967548, "internet_consumo": 0.013853088692166482, "cadastro_atualizacao": 0.2897355994826659, "conta_contestacao": 0.03166496161984094, "cancelamento_linha": 0.0012520140177614326, "fidelidade_pontos": 0.08181591728183227, "seguranca_fraude": 0.07815086475000248, "reclamacao_atendimento": 0.030978958691382643, "roaming_cobranca": 0.0018641286035391384, "beneficios_consulta": 0.05509510530619461, "fidelidade_resgate": 0.016466158308312513, "sem_correspondencia": 0.0761022977133463}, "confidence": 0.2897355994826659, "input_tokens": 54, "latency_ms": 394.61780600004204} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.3495264792620811, "plano_nova_linha": 0.014988021607951216, "vas_cancelamento": 0.005752262429426933, "cancelamento_linha": 0.003604067404362341, "seguranca_perda_roubo": 0.03355636585176, "vas_consulta": 0.23924409833433136, "seguranca_fraude": 0.046446932520405416, "conta_pagamento_confirmacao": 0.044203979843272935, "portabilidade": 0.013021250788993235, "marketplace_pedido": 0.022236988859649292, "troca_numero": 0.008010207072318636, "recarga_saldo": 0.0036436691045029466, "conta_contestacao": 0.05913252253255899, "fidelidade_pontos": 0.01907015670005874, "negociacao_divida": 0.00724542356915645, "sem_correspondencia": 0.13031757411917044}, "confidence": 0.3495264792620811, "input_tokens": 61, "latency_ms": 420.9740689999535} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0075692035550667, "portabilidade": 0.0169626613770348, "conta_explicacao": 0.034505264802649704, "negociacao_divida": 0.008418623804917147, "troca_numero": 0.008725412653152385, "conta_debito_automatico_digital": 0.008571189351899357, "conta_pagamento_confirmacao": 0.025805973886456817, "seguranca_perda_roubo": 0.01720660643724405, "desconto_retencao": 0.01461192577414193, "cadastro_atualizacao": 0.4346852235282378, "parceiros_ofertas": 0.12341013460827775, "sem_correspondencia": 0.2995277802209216}, "confidence": 0.4346852235282378, "input_tokens": 56, "latency_ms": 301.72642699994867} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.016238377196383623, "vas_contratacao": 0.026095649218778137, "cancelamento_linha": 0.004003877464403804, "portabilidade": 0.2839067672744197, "conta_explicacao": 0.1534775683490813, "atendimento_humano": 0.029315871878227092, "recarga_realizar": 0.00665121012167709, "suporte_configuracao": 0.015037261733907133, "conta_contestacao": 0.11645668654966647, "seguranca_fraude": 0.06263701168536218, "beneficios_consulta": 0.0874456030006414, "desconto_retencao": 0.008848840667530214, "plano_nova_linha": 0.027254532930814628, "parceiros_ofertas": 0.04536805349091057, "bonus_nao_recebido": 0.007629541133088369, "sem_correspondencia": 0.10963314730510829}, "confidence": 0.2839067672744197, "input_tokens": 52, "latency_ms": 394.756177999966} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.011770706757606084, "cancelamento_linha": 0.0026296065735594574, "conta_pagamento_confirmacao": 0.010673161804235986, "portabilidade": 0.00908120287521043, "cadastro_atualizacao": 0.4207358373249581, "troca_numero": 0.3412010140508658, "plano_troca": 0.026633793546251505, "sem_correspondencia": 0.17727467706731265}, "confidence": 0.4207358373249581, "input_tokens": 56, "latency_ms": 212.2303930000271} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_religacao": 0.015196532108559922, "cadastro_atualizacao": 0.3428248013194976, "cancelamento_linha": 0.003999013503886172, "fidelidade_pontos": 0.07179790171236675, "seguranca_fraude": 0.07314171840448677, "conta_pagamento_confirmacao": 0.02845995867783602, "vas_consulta": 0.10657935474183469, "portabilidade": 0.016279042004279157, "internet_consumo": 0.02742412481293202, "internet_pacote_adicional": 0.03518021933032235, "negociacao_divida": 0.00895114172225178, "recarga_realizar": 0.004507610224470511, "parceiros_ofertas": 0.03814076006644896, "conta_contestacao": 0.02990981763462512, "troca_numero": 0.011382580340362505, "sem_correspondencia": 0.18622542339583964}, "confidence": 0.3428248013194976, "input_tokens": 53, "latency_ms": 393.4354960000519} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.052032200010826625, "cancelamento_linha": 0.010463739248317944, "conta_segunda_via": 0.16089912484785973, "portabilidade": 0.34235469860947726, "internet_problema_conexao": 0.0241862673000436, "suporte_sem_sinal": 0.10121623690982527, "seguranca_fraude": 0.18622184405353476, "sem_correspondencia": 0.12262588902011481}, "confidence": 0.34235469860947726, "input_tokens": 50, "latency_ms": 211.00667499990777} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.016428346349850412, "troca_numero": 0.006398665927307035, "cadastro_atualizacao": 0.4249633093119746, "vas_cancelamento": 0.005315233660892749, "reclamacao_atendimento": 0.12997799045334538, "cancelamento_linha": 0.004255911008414706, "portabilidade": 0.009054426398971048, "suporte_configuracao": 0.04245425154073053, "negociacao_religacao": 0.0049973183077817234, "recarga_realizar": 0.005083770656894867, "recarga_nao_creditada": 0.005176070780644638, "sem_correspondencia": 0.3458947056031923}, "confidence": 0.4249633093119746, "input_tokens": 58, "latency_ms": 290.466906000006} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.004956267526001316, "conta_contestacao": 0.06351292560452619, "cancelamento_linha": 0.003410989015045893, "conta_pagamento_confirmacao": 0.019262080047897246, "conta_debito_automatico_digital": 0.007514807950778932, "internet_consumo": 0.02865720210566687, "reclamacao_atendimento": 0.11690157811766506, "cadastro_atualizacao": 0.2579722871389143, "troca_numero": 0.022465216733975894, "roaming_duvida": 0.027753178503612665, "portabilidade": 0.00972674179560284, "sem_correspondencia": 0.4378667254603128}, "confidence": 0.4378667254603128, "input_tokens": 58, "latency_ms": 301.019219000068} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.7758197797020457, "vas_contratacao": 0.018604102076700664, "portabilidade": 0.014558081351625668, "vas_cancelamento": 0.00452174910797622, "recarga_nao_creditada": 0.0024175989020419203, "cancelamento_linha": 0.004393951636914541, "troca_numero": 0.012578136273022272, "sem_correspondencia": 0.16710660094967295}, "confidence": 0.7758197797020457, "input_tokens": 38, "latency_ms": 198.77658299992618} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.2263392375881913, "cancelamento_linha": 0.03886628924955643, "portabilidade": 0.12510737869968547, "sem_correspondencia": 0.6096870944625667}, "confidence": 0.6096870944625667, "input_tokens": 39, "latency_ms": 137.17864300008387} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.0061758562397106155, "cancelamento_linha": 0.0022907618463600173, "atendimento_humano": 0.08389397147161405, "negociacao_religacao": 0.004381635321185944, "vas_consulta": 0.02593156565251658, "troca_numero": 0.0022498644444247226, "beneficios_consulta": 0.06275388734324638, "portabilidade": 0.011466112236107802, "cadastro_atualizacao": 0.48078424779533757, "roaming_duvida": 0.005490453101371447, "seguranca_fraude": 0.03273773264247205, "suporte_chip_esim": 0.006387211986354253, "roaming_cobranca": 0.003983712841403972, "conta_pagamento_confirmacao": 0.0166534598797494, "conta_debito_automatico_digital": 0.01170026722553299, "sem_correspondencia": 0.2431192599726122}, "confidence": 0.48078424779533757, "input_tokens": 35, "latency_ms": 454.59838299996136} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.1119466082176589, "portabilidade": 0.011788422712018942, "negociacao_religacao": 0.009280406506939723, "seguranca_perda_roubo": 0.041447201985137086, "suporte_configuracao": 0.09733622140426068, "fidelidade_resgate": 0.016701760979859193, "vas_contratacao": 0.016239923721107843, "cancelamento_linha": 0.007175187299626073, "plano_consulta": 0.07625016271834556, "vas_cancelamento": 0.00505437961566826, "conta_contestacao": 0.03095385869959177, "conta_vencimento": 0.010464172401004246, "troca_numero": 0.023102314239091055, "conta_pagamento_confirmacao": 0.018020992393715605, "cadastro_atualizacao": 0.25889437378052277, "sem_correspondencia": 0.26534401332545227}, "confidence": 0.26534401332545227, "input_tokens": 40, "latency_ms": 412.5556999999844} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.008456179314915572, "beneficios_consulta": 0.08319616685790748, "troca_numero": 0.006413562507037277, "bonus_nao_recebido": 0.009015516776812307, "fidelidade_pontos": 0.06641857619852048, "cadastro_atualizacao": 0.4613178874483329, "seguranca_perda_roubo": 0.03567361989477365, "conta_segunda_via": 0.037645583775048355, "portabilidade": 0.014893533389496465, "negociacao_divida": 0.0075093785828868696, "suporte_configuracao": 0.031007088229839403, "sem_correspondencia": 0.23845290702442926}, "confidence": 0.4613178874483329, "input_tokens": 38, "latency_ms": 285.73420899999746} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"cadastro_atualizacao": 0.3520879112994606, "recarga_realizar": 0.006197829142046559, "internet_pacote_adicional": 0.3826701575588844, "portabilidade": 0.009884258724568048, "troca_numero": 0.009456607546122773, "conta_debito_automatico_digital": 0.003188641206136529, "cancelamento_linha": 0.0025197900766333677, "sem_correspondencia": 0.2339948044461477}, "confidence": 0.3826701575588844, "input_tokens": 33, "latency_ms": 201.24595100003262} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.24851711982726574, "recarga_saldo": 0.008507700430974168, "portabilidade": 0.037293254426098786, "desconto_retencao": 0.031975410104393344, "suporte_configuracao": 0.028533299693962753, "troca_numero": 0.010855824423719724, "parceiros_ofertas": 0.05951734115607024, "cancelamento_linha": 0.014459014520110211, "conta_segunda_via": 0.11588334011568982, "marketplace_compra": 0.03939268642644412, "suporte_chip_esim": 0.02852935461163221, "negociacao_religacao": 0.0306534927366387, "vas_contratacao": 0.023615985536933295, "conta_contestacao": 0.052509820679896194, "conta_explicacao": 0.045334457253389165, "sem_correspondencia": 0.22442189805678153}, "confidence": 0.24851711982726574, "input_tokens": 36, "latency_ms": 394.04727599992384} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.008972663332503291, "vas_consulta": 0.11509717577339056, "recarga_realizar": 0.006121266269186506, "cadastro_atualizacao": 0.4809537975628887, "roaming_pacote": 0.007635986674372735, "portabilidade": 0.015855256074665095, "troca_numero": 0.005401297972937253, "sem_correspondencia": 0.35996255634005586}, "confidence": 0.4809537975628887, "input_tokens": 33, "latency_ms": 191.26005400005397} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.02487746203796432, "troca_numero": 0.048448516948480985, "cadastro_atualizacao": 0.2707973366397035, "cancelamento_linha": 0.003915314949881964, "seguranca_fraude": 0.0717204943839548, "portabilidade": 0.01656847413981129, "fidelidade_pontos": 0.02150588067027141, "sem_correspondencia": 0.5421665202299317}, "confidence": 0.5421665202299317, "input_tokens": 29, "latency_ms": 194.09255899995514} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"vas_consulta": 0.15103582693228707, "parceiros_ofertas": 0.06987688530983059, "troca_numero": 0.007700776971253533, "suporte_sem_sinal": 0.07537466115627513, "cadastro_atualizacao": 0.38500731304969715, "reclamacao_atendimento": 0.02645502551631245, "internet_consumo": 0.055593072099582974, "portabilidade": 0.015144368288072736, "marketplace_compra": 0.03214314134092353, "roaming_pacote": 0.00406726719844337, "cancelamento_linha": 0.004318908689717517, "sem_correspondencia": 0.17328275344760394}, "confidence": 0.38500731304969715, "input_tokens": 32, "latency_ms": 267.40572600010637} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.049234027197861296, "bonus_nao_recebido": 0.019616394176260887, "conta_explicacao": 0.04885260588444272, "cadastro_atualizacao": 0.09367990877657754, "portabilidade": 0.07861141437562391, "cancelamento_linha": 0.44285299208530376, "troca_numero": 0.01798119655919508, "sem_correspondencia": 0.24917146094473477}, "confidence": 0.44285299208530376, "input_tokens": 33, "latency_ms": 200.2138059999652} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"roaming_duvida": 0.009775306049924984, "cancelamento_linha": 0.0024623006944015317, "cadastro_atualizacao": 0.8652747459073089, "portabilidade": 0.010638179287224441, "troca_numero": 0.004406208104828546, "plano_nova_linha": 0.005425719568780436, "internet_consumo": 0.020109463437104555, "sem_correspondencia": 0.08190807695042665}, "confidence": 0.8652747459073089, "input_tokens": 38, "latency_ms": 198.49863599995388} +{"id": "g0259-portabilidade-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.03432752268748408, "troca_numero": 0.3454696911305865, "cadastro_atualizacao": 0.10247843941625445, "sem_correspondencia": 0.5177243467656749}, "confidence": 0.5177243467656749, "input_tokens": 37, "latency_ms": 131.3820110000279} +{"id": "g0259-portabilidade-curto_neutro-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.1495365849998212, "portabilidade": 0.0330427528237992, "vas_cancelamento": 0.011768371030887615, "fidelidade_resgate": 0.029482237935292855, "marketplace_compra": 0.07733041288971072, "negociacao_religacao": 0.01216275445055886, "roaming_cobranca": 0.008889291787286825, "cadastro_atualizacao": 0.11532403521921256, "troca_numero": 0.21449562998982696, "internet_problema_conexao": 0.03642461956504418, "cancelamento_linha": 0.01495890128694187, "sem_correspondencia": 0.2965844080216172}, "confidence": 0.2965844080216172, "input_tokens": 32, "latency_ms": 275.61351600002126} +{"id": "g0259-portabilidade-curto_neutro-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.04484459576128059, "portabilidade": 0.027983766778098555, "cancelamento_linha": 0.009210789203020436, "negociacao_religacao": 0.011863652136112686, "recarga_saldo": 0.003540505046013771, "conta_debito_automatico_digital": 0.013681767885427082, "cadastro_atualizacao": 0.04848117557453817, "sem_correspondencia": 0.8403937476155087}, "confidence": 0.8403937476155087, "input_tokens": 35, "latency_ms": 198.8471470000377} +{"id": "g0259-portabilidade-curto_neutro-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"desconto_retencao": 0.021576290021927548, "internet_problema_conexao": 0.015024272444312151, "cancelamento_linha": 0.0024003413148372165, "troca_numero": 0.11300036800514637, "vas_cancelamento": 0.001551384871955399, "atendimento_humano": 0.03778412356689735, "cadastro_atualizacao": 0.0442940760959634, "conta_vencimento": 0.0032260947860902247, "seguranca_fraude": 0.027128345576550875, "portabilidade": 0.6134483483856061, "recarga_realizar": 0.002388034352141989, "sem_correspondencia": 0.11817832057857132}, "confidence": 0.6134483483856061, "input_tokens": 32, "latency_ms": 254.37160199999198} +{"id": "g0259-portabilidade-curto_neutro-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.06209166523896473, "cancelamento_linha": 0.01758236196096958, "cadastro_atualizacao": 0.11675197261425939, "sem_correspondencia": 0.8035740001858063}, "confidence": 0.8035740001858063, "input_tokens": 34, "latency_ms": 134.62659799995436} +{"id": "g0259-portabilidade-curto_neutro-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"roaming_pacote": 0.01892555576421787, "parceiros_ofertas": 0.1692716990183143, "cadastro_atualizacao": 0.13407210021272306, "conta_segunda_via": 0.048953464238546136, "internet_problema_conexao": 0.03429577256457767, "desconto_retencao": 0.02367947898713769, "seguranca_fraude": 0.07430730295315922, "reclamacao_atendimento": 0.05930083468713221, "cancelamento_linha": 0.004268025674722195, "portabilidade": 0.22756598258057822, "troca_numero": 0.029107396657438542, "sem_correspondencia": 0.17625238666145285}, "confidence": 0.22756598258057822, "input_tokens": 33, "latency_ms": 281.0886180000125} +{"id": "g0259-portabilidade-curto_neutro-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.5443818915207536, "suporte_sem_sinal": 0.09799804416333001, "cadastro_atualizacao": 0.07386175267497508, "desconto_retencao": 0.029824487898052948, "portabilidade": 0.03429324397865115, "cancelamento_linha": 0.0034921821098229185, "roaming_pacote": 0.006195512062724399, "seguranca_perda_roubo": 0.016763453506031728, "roaming_duvida": 0.021185846483273454, "atendimento_humano": 0.03897444033995788, "beneficios_consulta": 0.07106381361382574, "sem_correspondencia": 0.06196533164860111}, "confidence": 0.5443818915207536, "input_tokens": 34, "latency_ms": 264.3498370000543} +{"id": "g0259-portabilidade-curto_neutro-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 0.004474878101216643, "conta_debito_automatico_digital": 0.007417917369233829, "reclamacao_atendimento": 0.00990236783508977, "troca_numero": 0.0013244768448914205, "cancelamento_linha": 0.0013601901535693752, "marketplace_compra": 0.009805420884910898, "portabilidade": 0.6936996849764868, "atendimento_humano": 0.0302155003677068, "fidelidade_pontos": 0.04431738496526306, "vas_consulta": 0.03944295459712033, "fidelidade_resgate": 0.0036663704694310088, "cadastro_atualizacao": 0.020467157446748523, "suporte_sem_sinal": 0.039557887248016364, "plano_consulta": 0.02269467046182228, "suporte_chip_esim": 0.0032208551072975843, "sem_correspondencia": 0.06843228317119529}, "confidence": 0.6936996849764868, "input_tokens": 31, "latency_ms": 396.34912600001826} +{"id": "g0259-portabilidade-curto_neutro-08-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.03365346454441694, "cadastro_atualizacao": 0.10610848783822903, "portabilidade": 0.08088561237848117, "sem_correspondencia": 0.7793524352388729}, "confidence": 0.7793524352388729, "input_tokens": 37, "latency_ms": 135.402896999949} +{"id": "g0259-portabilidade-curto_neutro-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.17458801193361642, "plano_troca": 0.03855981025130935, "portabilidade": 0.08201316148319598, "cadastro_atualizacao": 0.11715514851910847, "vas_cancelamento": 0.006619216393401028, "suporte_chip_esim": 0.03504679842512098, "seguranca_perda_roubo": 0.03942018833498034, "cancelamento_linha": 0.008576876792128766, "marketplace_compra": 0.036431481277890934, "troca_numero": 0.1481529664658649, "marketplace_pedido": 0.055568396733761814, "sem_correspondencia": 0.25786794338962105}, "confidence": 0.25786794338962105, "input_tokens": 36, "latency_ms": 276.3358040000412} +{"id": "g0259-portabilidade-curto_neutro-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.6201814479493412, "cadastro_atualizacao": 0.07245627123233594, "cancelamento_linha": 0.0072447253235749355, "sem_correspondencia": 0.30011755549474795}, "confidence": 0.6201814479493412, "input_tokens": 33, "latency_ms": 132.54316099994412} +{"id": "g0259-portabilidade-curto_neutro-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.0645647338855789, "recarga_realizar": 0.006355506753735858, "desconto_retencao": 0.023554373236387934, "vas_cancelamento": 0.012171928617804277, "cadastro_atualizacao": 0.09037867074821884, "portabilidade": 0.6213301342092856, "cancelamento_linha": 0.008459768151671748, "sem_correspondencia": 0.17318488439731677}, "confidence": 0.6213301342092856, "input_tokens": 34, "latency_ms": 189.19853800002784} +{"id": "g0262-portabilidade-regionalismo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.11207039210666747, "seguranca_fraude": 0.02484138211630402, "cancelamento_linha": 0.0022626644036143674, "troca_numero": 0.5621306077665176, "conta_contestacao": 0.04762615820010032, "recarga_nao_creditada": 0.002160587262525262, "suporte_configuracao": 0.0188889738146389, "negociacao_divida": 0.007965163943805297, "suporte_sem_sinal": 0.06204844393110008, "portabilidade": 0.055141759716416903, "bonus_nao_recebido": 0.0051419881931184805, "roaming_pacote": 0.003942147206942312, "vas_cancelamento": 0.004375827791194728, "vas_contratacao": 0.010338322781604977, "reclamacao_atendimento": 0.025995845808812, "sem_correspondencia": 0.05506973495663727}, "confidence": 0.5621306077665176, "input_tokens": 39, "latency_ms": 400.5928670000003} +{"id": "g0262-portabilidade-regionalismo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_cobranca": 0.00788074696597098, "suporte_configuracao": 0.12270175862155444, "portabilidade": 0.05013893693064435, "troca_numero": 0.3957103611956375, "cadastro_atualizacao": 0.08279036360426112, "suporte_chip_esim": 0.03437545369377194, "cancelamento_linha": 0.03272891643365101, "sem_correspondencia": 0.27367346255450864}, "confidence": 0.3957103611956375, "input_tokens": 55, "latency_ms": 207.99191200001133} +{"id": "g0262-portabilidade-regionalismo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.004620974452204812, "internet_pacote_adicional": 0.22230480776954298, "internet_problema_conexao": 0.021492360319885315, "recarga_nao_creditada": 0.002884406385082054, "roaming_pacote": 0.003579698762518903, "vas_consulta": 0.16263264538819078, "troca_numero": 0.14667321850861026, "fidelidade_resgate": 0.009308031829506395, "parceiros_ofertas": 0.05573114421763378, "conta_contestacao": 0.04021135002532117, "cadastro_atualizacao": 0.10706670662065376, "conta_explicacao": 0.0261706171644525, "plano_nova_linha": 0.016520289827289356, "cancelamento_linha": 0.003281609645348859, "portabilidade": 0.035993695527268166, "sem_correspondencia": 0.14152844355649086}, "confidence": 0.22230480776954298, "input_tokens": 48, "latency_ms": 377.7871380000306} +{"id": "g0262-portabilidade-regionalismo-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.18369477576699608, "cadastro_atualizacao": 0.1328361451736954, "cancelamento_linha": 0.014923907482834738, "sem_correspondencia": 0.6685451715764738}, "confidence": 0.6685451715764738, "input_tokens": 48, "latency_ms": 140.57276300002286} +{"id": "g0262-portabilidade-regionalismo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.14682990862978978, "cancelamento_linha": 0.0016333412525635076, "recarga_realizar": 0.002574649735940296, "troca_numero": 0.0628264122910454, "conta_contestacao": 0.028901335935367988, "plano_nova_linha": 0.013519861310882883, "portabilidade": 0.26785276344146, "parceiros_ofertas": 0.07803598338826404, "fidelidade_pontos": 0.03988381997246645, "suporte_sem_sinal": 0.07641031134455933, "vas_consulta": 0.16844878232112478, "sem_correspondencia": 0.11308283037653558}, "confidence": 0.26785276344146, "input_tokens": 42, "latency_ms": 257.6836260000164} +{"id": "g0262-portabilidade-regionalismo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.2149744895849453, "cadastro_atualizacao": 0.13489623166775358, "portabilidade": 0.1573935425669917, "sem_correspondencia": 0.4927357361803094}, "confidence": 0.4927357361803094, "input_tokens": 46, "latency_ms": 140.69931300002736} +{"id": "g0262-portabilidade-regionalismo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.13181956824430727, "cancelamento_linha": 0.019586554855127055, "portabilidade": 0.08282351941220846, "sem_correspondencia": 0.7657703574883572}, "confidence": 0.7657703574883572, "input_tokens": 40, "latency_ms": 140.69251900002655} +{"id": "g0262-portabilidade-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["plano_nova_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.013542609769712855, "suporte_chip_esim": 0.02441077039327003, "conta_contestacao": 0.0345066178277027, "seguranca_perda_roubo": 0.008149346065391673, "negociacao_religacao": 0.006830330245025171, "roaming_cobranca": 0.0033105100799810743, "troca_numero": 0.5836274429553364, "conta_explicacao": 0.023848443429375206, "reclamacao_atendimento": 0.0186832019426632, "marketplace_pedido": 0.03491874295440962, "cadastro_atualizacao": 0.14088445432799007, "sem_correspondencia": 0.10728753000914194}, "confidence": 0.5836274429553364, "input_tokens": 48, "latency_ms": 285.1100469999892} +{"id": "g0262-portabilidade-regionalismo-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.0424384166156809, "troca_numero": 0.2946776336904059, "suporte_chip_esim": 0.008403837277795203, "roaming_pacote": 0.004043832209854084, "conta_vencimento": 0.004707574208976011, "suporte_sem_sinal": 0.09735593811750955, "cancelamento_linha": 0.005984756540480132, "bonus_nao_recebido": 0.008766734592387998, "internet_consumo": 0.028911318584823986, "reclamacao_atendimento": 0.03778741001212055, "cadastro_atualizacao": 0.08829635191709152, "vas_consulta": 0.08087613942021449, "plano_consulta": 0.12676561675656506, "recarga_realizar": 0.0030714545467153023, "portabilidade": 0.03159271379235031, "sem_correspondencia": 0.136320271717029}, "confidence": 0.2946776336904059, "input_tokens": 41, "latency_ms": 390.2048060000425} +{"id": "g0262-portabilidade-regionalismo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"reclamacao_atendimento": 0.05790125482925468, "internet_consumo": 0.029223573842348124, "cadastro_atualizacao": 0.10558926139566173, "conta_pagamento_confirmacao": 0.02732184670403341, "troca_numero": 0.42718835958969464, "portabilidade": 0.10383573747884078, "desconto_retencao": 0.006034544569334792, "conta_debito_automatico_digital": 0.0030670624184977657, "cancelamento_linha": 0.003992003788372439, "parceiros_ofertas": 0.0744486885876728, "plano_nova_linha": 0.04351830783071931, "sem_correspondencia": 0.11787935896556953}, "confidence": 0.42718835958969464, "input_tokens": 52, "latency_ms": 284.7432219999746} +{"id": "g0262-portabilidade-regionalismo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.019744371590785518, "portabilidade": 0.564027536279889, "cadastro_atualizacao": 0.12436781568816682, "sem_correspondencia": 0.29186027644115864}, "confidence": 0.564027536279889, "input_tokens": 41, "latency_ms": 135.81725300002745} +{"id": "g0265-portabilidade-indireto_multiplo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 164, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.10444446063703985, "cadastro_atualizacao": 0.15224208164575817, "cancelamento_linha": 0.14661129037456647, "sem_correspondencia": 0.5967021673426355}, "confidence": 0.5967021673426355, "input_tokens": 69, "latency_ms": 150.03786500005845} +{"id": "g0265-portabilidade-indireto_multiplo-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"portabilidade": 0.03023039687287589, "troca_numero": 0.05257823978832491, "recarga_saldo": 0.002742477881435544, "conta_vencimento": 0.003638023452129304, "plano_consulta": 0.1531889861053694, "cadastro_atualizacao": 0.054401974251089565, "parceiros_ofertas": 0.15728299067064042, "fidelidade_resgate": 0.018446486146932575, "cancelamento_linha": 0.002489436377824491, "seguranca_perda_roubo": 0.02493912127781674, "beneficios_consulta": 0.13226212348647265, "reclamacao_atendimento": 0.05883470455659679, "conta_contestacao": 0.030957679698225136, "suporte_sem_sinal": 0.14937391637200484, "bonus_nao_recebido": 0.006583904741730208, "sem_correspondencia": 0.12204953832053157}, "confidence": 0.15728299067064042, "input_tokens": 41, "latency_ms": 390.3278389999514} +{"id": "g0265-portabilidade-indireto_multiplo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_segunda_via": 0.014447022864749186, "plano_consulta": 0.08254705945399095, "bonus_nao_recebido": 0.00991962457240397, "suporte_sem_sinal": 0.023774375651929282, "recarga_saldo": 0.011381360469022831, "cadastro_atualizacao": 0.0536173869114532, "troca_numero": 0.2805901708332973, "portabilidade": 0.07081933919524265, "beneficios_consulta": 0.06836900719989263, "cancelamento_linha": 0.012944358135782295, "marketplace_pedido": 0.01172758521697775, "vas_contratacao": 0.005718398256409204, "conta_debito_automatico_digital": 0.0025881989328745973, "internet_consumo": 0.005321656244735758, "fidelidade_pontos": 0.30709006753193074, "sem_correspondencia": 0.03914438852930763}, "confidence": 0.30709006753193074, "input_tokens": 61, "latency_ms": 426.9243420000066} +{"id": "g0265-portabilidade-indireto_multiplo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.020841075961484892, "portabilidade": 0.02782464327689661, "cadastro_atualizacao": 0.04459143240193187, "sem_correspondencia": 0.9067428483596867}, "confidence": 0.9067428483596867, "input_tokens": 43, "latency_ms": 143.98862500001997} +{"id": "g0265-portabilidade-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"seguranca_perda_roubo": 0.00926744625702225, "roaming_cobranca": 0.003888650892517777, "troca_numero": 0.18355942612955514, "conta_vencimento": 0.001734184156266043, "cancelamento_linha": 0.0017952803119824716, "bonus_nao_recebido": 0.002339716685089065, "cadastro_atualizacao": 0.49644715817180274, "fidelidade_pontos": 0.027576950334083184, "vas_consulta": 0.046236796530896546, "conta_explicacao": 0.02035230698679791, "seguranca_fraude": 0.015055839370822631, "plano_consulta": 0.052959537121967964, "recarga_saldo": 0.0014372628139183046, "conta_pagamento_confirmacao": 0.00865809216256486, "reclamacao_atendimento": 0.026288132184232562, "sem_correspondencia": 0.10240321989048053}, "confidence": 0.49644715817180274, "input_tokens": 65, "latency_ms": 423.000538999986} +{"id": "g0265-portabilidade-indireto_multiplo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.15224796193283882, "cadastro_atualizacao": 0.07816435221960354, "cancelamento_linha": 0.042686290084877086, "sem_correspondencia": 0.7269013957626805}, "confidence": 0.7269013957626805, "input_tokens": 57, "latency_ms": 144.90837699997883} +{"id": "g0265-portabilidade-indireto_multiplo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.7267051325148357, "cancelamento_linha": 0.012167490130666784, "cadastro_atualizacao": 0.052741982541801874, "sem_correspondencia": 0.20838539481269563}, "confidence": 0.7267051325148357, "input_tokens": 52, "latency_ms": 144.62853700001688} +{"id": "g0265-portabilidade-indireto_multiplo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_cobranca": 0.0037948286621924347, "cancelamento_linha": 0.006412607544687527, "portabilidade": 0.027154626124926532, "recarga_realizar": 0.0022627132933339096, "internet_consumo": 0.02834483595907033, "cadastro_atualizacao": 0.03674727530789874, "troca_numero": 0.7013715339034594, "sem_correspondencia": 0.1939115792044311}, "confidence": 0.7013715339034594, "input_tokens": 43, "latency_ms": 189.69073999994635} +{"id": "g0265-portabilidade-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"reclamacao_atendimento": 0.05818801683451776, "plano_nova_linha": 0.061015232743997894, "cadastro_atualizacao": 0.09607278452735672, "troca_numero": 0.5442752779841743, "cancelamento_linha": 0.006973888184689252, "marketplace_compra": 0.02823707989908157, "conta_vencimento": 0.0074440444953679, "sem_correspondencia": 0.19779367533081466}, "confidence": 0.5442752779841743, "input_tokens": 53, "latency_ms": 204.29993799996282} +{"id": "g0265-portabilidade-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.3037684975251487, "cadastro_atualizacao": 0.1313181570262681, "negociacao_divida": 0.023391022319651605, "desconto_retencao": 0.010115672293864564, "cancelamento_linha": 0.0059524557991204, "troca_numero": 0.10688775445878675, "vas_contratacao": 0.01666276966361789, "conta_debito_automatico_digital": 0.026761197588024383, "conta_pagamento_confirmacao": 0.04595146505812723, "seguranca_perda_roubo": 0.03738379250413495, "parceiros_ofertas": 0.11638078543339167, "sem_correspondencia": 0.17542643032986377}, "confidence": 0.3037684975251487, "input_tokens": 47, "latency_ms": 288.2225539999581} +{"id": "g0265-portabilidade-indireto_multiplo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.053075313624238125, "portabilidade": 0.8320253488141477, "cancelamento_linha": 0.00502577413289968, "sem_correspondencia": 0.1098735634287145}, "confidence": 0.8320253488141477, "input_tokens": 58, "latency_ms": 148.68011299995487} +{"id": "g0265-portabilidade-indireto_multiplo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_duvida": 0.03351056932699602, "cancelamento_linha": 0.01761870264253252, "troca_numero": 0.44102325830132116, "cadastro_atualizacao": 0.07764684372745993, "conta_segunda_via": 0.039605125600448224, "portabilidade": 0.02577345806279472, "vas_cancelamento": 0.012887134156715432, "sem_correspondencia": 0.351934908181732}, "confidence": 0.44102325830132116, "input_tokens": 45, "latency_ms": 211.20729400001892} +{"id": "g0269-cancelamento_linha-regionalismo-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.008735781172444826, "troca_numero": 0.001539976621306076, "cadastro_atualizacao": 0.009653609776131496, "cancelamento_linha": 0.8120089431890295, "portabilidade": 0.00228654607009411, "reclamacao_atendimento": 0.05582095823156623, "vas_cancelamento": 0.031404005921069754, "sem_correspondencia": 0.07855017901835801}, "confidence": 0.8120089431890295, "input_tokens": 49, "latency_ms": 211.44672700006595} +{"id": "g0269-cancelamento_linha-regionalismo-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 0.06182981263038179, "conta_debito_automatico_digital": 0.039221089210015554, "vas_consulta": 0.19320160089800562, "suporte_sem_sinal": 0.0819711980627358, "negociacao_divida": 0.011672141925065332, "roaming_pacote": 0.0043748342294571314, "cancelamento_linha": 0.15233808707991517, "desconto_retencao": 0.012067426889457214, "troca_numero": 0.0018336846202717297, "recarga_saldo": 0.0038628177595911454, "vas_cancelamento": 0.27548167022899667, "recarga_realizar": 0.00471990088379973, "cadastro_atualizacao": 0.030158134082533695, "portabilidade": 0.01344788163398709, "roaming_cobranca": 0.004691133260882855, "sem_correspondencia": 0.10912858660490347}, "confidence": 0.27548167022899667, "input_tokens": 45, "latency_ms": 400.46334200008005} +{"id": "g0269-cancelamento_linha-regionalismo-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.5386251967735647, "cancelamento_linha": 0.11365398358267496, "portabilidade": 0.023214795387232166, "sem_correspondencia": 0.32450602425652814}, "confidence": 0.5386251967735647, "input_tokens": 39, "latency_ms": 135.793767999985} +{"id": "g0269-cancelamento_linha-regionalismo-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.06843539976837952, "negociacao_religacao": 0.0031245518039276104, "portabilidade": 0.0033268627711544358, "troca_numero": 0.0004792790792983154, "internet_problema_conexao": 0.004629726922655568, "vas_contratacao": 0.004358061528419216, "plano_consulta": 0.017129607259347934, "desconto_retencao": 0.0039044795012407076, "cadastro_atualizacao": 0.007504049583747291, "fidelidade_pontos": 0.0032840405597718354, "cancelamento_linha": 0.8296247604821143, "sem_correspondencia": 0.05419918073994321}, "confidence": 0.8296247604821143, "input_tokens": 41, "latency_ms": 278.4810780000271} +{"id": "g0269-cancelamento_linha-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cadastro_atualizacao": 0.037167935464269476, "marketplace_pedido": 0.02103643591333809, "negociacao_divida": 0.009551270556442129, "desconto_retencao": 0.011606819352414043, "vas_cancelamento": 0.8295514698897152, "portabilidade": 0.004913973449836439, "troca_numero": 0.0010437692790521837, "sem_correspondencia": 0.08512832609493244}, "confidence": 0.8295514698897152, "input_tokens": 42, "latency_ms": 199.98037499999555} +{"id": "g0269-cancelamento_linha-regionalismo-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0006761409035129096, "vas_cancelamento": 0.00417393606085105, "plano_consulta": 0.004249604152653106, "desconto_retencao": 0.0009581987960693977, "troca_numero": 0.0002206048237028333, "cadastro_atualizacao": 0.0016557849139185556, "cancelamento_linha": 0.9752660378796238, "sem_correspondencia": 0.012799692469668283}, "confidence": 0.9752660378796238, "input_tokens": 47, "latency_ms": 196.48200599999655} +{"id": "g0269-cancelamento_linha-regionalismo-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.014186293847534552, "vas_consulta": 0.25306123205251435, "cancelamento_linha": 0.16797807132177298, "cadastro_atualizacao": 0.036935946787835454, "vas_cancelamento": 0.25346636477070106, "roaming_cobranca": 0.004056287405258159, "portabilidade": 0.014493365761866328, "recarga_realizar": 0.004171022140673062, "desconto_retencao": 0.012403033002353432, "troca_numero": 0.0021591670349385347, "suporte_sem_sinal": 0.08686441550735603, "sem_correspondencia": 0.15022480036719604}, "confidence": 0.25346636477070106, "input_tokens": 38, "latency_ms": 269.72538000006807} +{"id": "g0269-cancelamento_linha-regionalismo-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0022975394715194857, "vas_cancelamento": 0.007931282528987532, "cancelamento_linha": 0.9652950443640531, "sem_correspondencia": 0.024476133635439875}, "confidence": 0.9652950443640531, "input_tokens": 41, "latency_ms": 133.62915799996244} +{"id": "g0269-cancelamento_linha-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"suporte_chip_esim": 0.014602865517455663, "troca_numero": 0.0010860956124407125, "conta_debito_automatico_digital": 0.036919911535221374, "recarga_realizar": 0.0021521652278072793, "negociacao_religacao": 0.005275463373268238, "roaming_pacote": 0.00260664553517259, "internet_problema_conexao": 0.023451036524814454, "vas_cancelamento": 0.5684477852322098, "seguranca_fraude": 0.05886804483796135, "portabilidade": 0.00805863295852419, "cadastro_atualizacao": 0.013564930692225773, "marketplace_compra": 0.015185653673998711, "beneficios_consulta": 0.06307947819236079, "desconto_retencao": 0.013714957450136935, "vas_consulta": 0.06528464149697222, "sem_correspondencia": 0.10770169213942986}, "confidence": 0.5684477852322098, "input_tokens": 36, "latency_ms": 408.1098980000206} +{"id": "g0269-cancelamento_linha-regionalismo-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.015284968366776189, "portabilidade": 0.0024780238810505452, "cancelamento_linha": 0.9503228539644666, "sem_correspondencia": 0.03191415378770669}, "confidence": 0.9503228539644666, "input_tokens": 41, "latency_ms": 135.02197699995122} +{"id": "g0269-cancelamento_linha-regionalismo-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.19739542754444905, "portabilidade": 0.025374881734141097, "vas_cancelamento": 0.4143598048809185, "sem_correspondencia": 0.3628698858404913}, "confidence": 0.4143598048809185, "input_tokens": 45, "latency_ms": 135.20643599997584} +{"id": "g0269-cancelamento_linha-regionalismo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.000765759475148671, "portabilidade": 0.00345418266011209, "cadastro_atualizacao": 0.010196197475303155, "suporte_configuracao": 0.00814574373918997, "vas_cancelamento": 0.010537113681556192, "desconto_retencao": 0.0017564234500881308, "cancelamento_linha": 0.9303627930066418, "sem_correspondencia": 0.034781786511960025}, "confidence": 0.9303627930066418, "input_tokens": 43, "latency_ms": 197.12704799997027} +{"id": "g0270-cancelamento_linha-emocional-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.023310728314155097, "internet_pacote_adicional": 0.043744470817195964, "desconto_retencao": 0.012353568307656685, "cancelamento_linha": 0.6813676936658191, "vas_consulta": 0.09196051932741295, "parceiros_ofertas": 0.019010849250570425, "conta_debito_automatico_digital": 0.0029085159696313977, "troca_numero": 0.0008075229105355705, "vas_cancelamento": 0.05190807940786825, "portabilidade": 0.003521441706229202, "conta_pagamento_confirmacao": 0.014654146471557081, "sem_correspondencia": 0.054452463851368316}, "confidence": 0.6813676936658191, "input_tokens": 38, "latency_ms": 275.2129259999947} +{"id": "g0270-cancelamento_linha-emocional-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"recarga_saldo": 0.0030708570890478535, "atendimento_humano": 0.048725984134056655, "troca_numero": 0.0013957336532469161, "recarga_realizar": 0.0034825838490074776, "portabilidade": 0.006931837991961798, "cancelamento_linha": 0.08899827890112762, "cadastro_atualizacao": 0.01462308850510903, "vas_consulta": 0.08097572482338472, "reclamacao_atendimento": 0.1174009496197636, "desconto_retencao": 0.011130441715859727, "roaming_duvida": 0.005196336565463941, "plano_consulta": 0.11954788653509099, "vas_cancelamento": 0.36210589964431816, "suporte_sem_sinal": 0.039907875700610544, "fidelidade_pontos": 0.015735441542224532, "sem_correspondencia": 0.08077107972972641}, "confidence": 0.36210589964431816, "input_tokens": 42, "latency_ms": 387.81922600003327} +{"id": "g0270-cancelamento_linha-emocional-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.0845431747355584, "portabilidade": 0.07343573013788864, "vas_cancelamento": 0.5333482543625198, "sem_correspondencia": 0.3086728407640332}, "confidence": 0.5333482543625198, "input_tokens": 40, "latency_ms": 134.76785599993946} +{"id": "g0270-cancelamento_linha-emocional-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9835480442350233, "portabilidade": 0.0005022515260386173, "vas_cancelamento": 0.004031594617547495, "sem_correspondencia": 0.011918109621390605}, "confidence": 0.9835480442350233, "input_tokens": 38, "latency_ms": 132.0237369999404} +{"id": "g0270-cancelamento_linha-emocional-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.4720248281955719, "portabilidade": 0.013518482446670532, "cadastro_atualizacao": 0.04922603815793991, "troca_numero": 0.003665495663881302, "conta_segunda_via": 0.015963736921548843, "desconto_retencao": 0.03021065890789032, "cancelamento_linha": 0.16256123781204224, "sem_correspondencia": 0.25282952189445496}, "confidence": 0.4720248281955719, "input_tokens": 38, "latency_ms": 199.25257500005955} +{"id": "g0270-cancelamento_linha-emocional-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.3402444403232386, "cancelamento_linha": 0.12477937271010481, "portabilidade": 0.022652035452507237, "sem_correspondencia": 0.5123241515141493}, "confidence": 0.5123241515141493, "input_tokens": 37, "latency_ms": 133.85823300006905} +{"id": "g0270-cancelamento_linha-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"marketplace_compra": 0.03373160135479911, "negociacao_divida": 0.010795902211965453, "troca_numero": 0.0022354248861532976, "recarga_saldo": 0.003207270913403523, "fidelidade_resgate": 0.018148108898507716, "vas_cancelamento": 0.4305983980583862, "cadastro_atualizacao": 0.022896617123213343, "desconto_retencao": 0.029484908348180836, "portabilidade": 0.009290732229179123, "fidelidade_pontos": 0.07111040338875495, "conta_explicacao": 0.049296187963261594, "suporte_sem_sinal": 0.11759646710891969, "roaming_duvida": 0.00695923466958007, "suporte_configuracao": 0.014706288125384012, "conta_pagamento_confirmacao": 0.05234753964878469, "sem_correspondencia": 0.1275949150715264}, "confidence": 0.4305983980583862, "input_tokens": 39, "latency_ms": 403.0672040000809} +{"id": "g0270-cancelamento_linha-emocional-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 0.03413942982184467, "portabilidade": 0.007608316249308417, "desconto_retencao": 0.02399966787359116, "vas_cancelamento": 0.041174830856440206, "cadastro_atualizacao": 0.024545264601995253, "cancelamento_linha": 0.371433274747483, "conta_pagamento_confirmacao": 0.03261646029888113, "plano_consulta": 0.2142089254554181, "recarga_nao_creditada": 0.0029117480297496936, "troca_numero": 0.002173940981638294, "negociacao_divida": 0.009410454383170628, "sem_correspondencia": 0.2357776867004795}, "confidence": 0.371433274747483, "input_tokens": 39, "latency_ms": 273.1008060000022} +{"id": "g0270-cancelamento_linha-emocional-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.030225601335812747, "recarga_saldo": 0.004806982864878675, "vas_cancelamento": 0.11052554206260183, "cadastro_atualizacao": 0.049793839929985685, "marketplace_pedido": 0.04383117002366995, "negociacao_religacao": 0.011695888005087945, "portabilidade": 0.012464946254869642, "desconto_retencao": 0.029449681101235775, "cancelamento_linha": 0.41931489510273345, "troca_numero": 0.002534130146703528, "roaming_pacote": 0.0029675008546718243, "sem_correspondencia": 0.28238982231774895}, "confidence": 0.41931489510273345, "input_tokens": 35, "latency_ms": 273.60263599996415} +{"id": "g0270-cancelamento_linha-emocional-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.017775321350590824, "troca_numero": 0.000572896850804365, "cancelamento_linha": 0.89001127548163, "conta_pagamento_confirmacao": 0.00794154973018723, "portabilidade": 0.00257914113377512, "bonus_nao_recebido": 0.002749228324648611, "vas_cancelamento": 0.01015121847411924, "desconto_retencao": 0.003902826741432813, "roaming_duvida": 0.001860928872962367, "conta_explicacao": 0.007900071421095022, "seguranca_perda_roubo": 0.011486656672926131, "sem_correspondencia": 0.04306888494582837}, "confidence": 0.89001127548163, "input_tokens": 39, "latency_ms": 290.45103600003586} +{"id": "g0270-cancelamento_linha-emocional-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.08367369413585167, "cancelamento_linha": 0.19095456804705555, "portabilidade": 0.010695428702046563, "cadastro_atualizacao": 0.0411029834977205, "conta_vencimento": 0.009813113243180143, "vas_cancelamento": 0.28756624768209815, "troca_numero": 0.005636116084470726, "sem_correspondencia": 0.3705578486075767}, "confidence": 0.3705578486075767, "input_tokens": 37, "latency_ms": 190.20720899993648} +{"id": "g0270-cancelamento_linha-emocional-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.026564024190872726, "vas_cancelamento": 0.2894076683416391, "cancelamento_linha": 0.16039161264604618, "sem_correspondencia": 0.5236366948214419}, "confidence": 0.5236366948214419, "input_tokens": 34, "latency_ms": 135.57227000001149} +{"id": "g0271-cancelamento_linha-longo_contexto-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 222, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0015863989990089354, "vas_cancelamento": 0.004500070933017859, "cancelamento_linha": 0.9821281172422214, "sem_correspondencia": 0.011785412825751802}, "confidence": 0.9821281172422214, "input_tokens": 96, "latency_ms": 167.89377399993555} +{"id": "g0271-cancelamento_linha-longo_contexto-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 211, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.10872469472843097, "fidelidade_resgate": 0.010639842237947283, "internet_pacote_adicional": 0.09222777619369903, "portabilidade": 0.012610073704023202, "negociacao_religacao": 0.010959080047899465, "desconto_retencao": 0.020916364376016613, "beneficios_consulta": 0.05762553391667829, "roaming_duvida": 0.010617668379522025, "vas_cancelamento": 0.3995708091330393, "roaming_pacote": 0.005354775399482528, "suporte_chip_esim": 0.005711109183304491, "cancelamento_linha": 0.1481148252206006, "recarga_nao_creditada": 0.0036124590487640767, "troca_numero": 0.0016414350272041015, "cadastro_atualizacao": 0.013517573947653688, "sem_correspondencia": 0.09815597945573437}, "confidence": 0.3995708091330393, "input_tokens": 84, "latency_ms": 445.51656599992384} +{"id": "g0271-cancelamento_linha-longo_contexto-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 212, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 0.010559391706074192, "bonus_nao_recebido": 0.0032008531548467197, "cadastro_atualizacao": 0.005690888292432503, "plano_troca": 0.0013452333538566375, "internet_pacote_adicional": 0.012263719544985735, "cancelamento_linha": 0.9265898883564266, "portabilidade": 0.0017680903761939815, "roaming_duvida": 0.000843358729777372, "conta_debito_automatico_digital": 0.003473413333321335, "marketplace_compra": 0.0016044128710529513, "troca_numero": 0.00012853032091414022, "vas_cancelamento": 0.005665783094318823, "fidelidade_pontos": 0.0014754447120936941, "desconto_retencao": 0.0013285368348173513, "conta_pagamento_confirmacao": 0.005436509626909302, "sem_correspondencia": 0.018625945691978674}, "confidence": 0.9265898883564266, "input_tokens": 86, "latency_ms": 485.2892769999926} +{"id": "g0271-cancelamento_linha-longo_contexto-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.002696165624381308, "bonus_nao_recebido": 0.004589716510069192, "vas_cancelamento": 0.014302727058962544, "cancelamento_linha": 0.9449037461413017, "troca_numero": 0.0006771594741239619, "cadastro_atualizacao": 0.004160515097853411, "desconto_retencao": 0.0033696494592840146, "sem_correspondencia": 0.025300320634023883}, "confidence": 0.9449037461413017, "input_tokens": 89, "latency_ms": 235.9325780000745} +{"id": "g0271-cancelamento_linha-longo_contexto-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.652633326383059, "cancelamento_linha": 0.10948422836657463, "portabilidade": 0.021548007245496104, "sem_correspondencia": 0.2163344380048702}, "confidence": 0.652633326383059, "input_tokens": 83, "latency_ms": 153.93519899998864} +{"id": "g0271-cancelamento_linha-longo_contexto-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.02524672830863181, "troca_numero": 0.00164214650334218, "desconto_retencao": 0.006863733314269129, "portabilidade": 0.009998085015678872, "cadastro_atualizacao": 0.01396789314003434, "cancelamento_linha": 0.7751213341926928, "vas_cancelamento": 0.09100600366983541, "sem_correspondencia": 0.0761540758555155}, "confidence": 0.7751213341926928, "input_tokens": 79, "latency_ms": 214.67584499998793} +{"id": "g0271-cancelamento_linha-longo_contexto-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 201, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.7343072032751153, "cadastro_atualizacao": 0.015488378150047258, "portabilidade": 0.005827290729040017, "desconto_retencao": 0.005166951847931578, "vas_contratacao": 0.01947866496863424, "troca_numero": 0.00110193512655165, "vas_cancelamento": 0.16285862936666246, "sem_correspondencia": 0.05577094653601752}, "confidence": 0.7343072032751153, "input_tokens": 89, "latency_ms": 230.22523500003444} +{"id": "g0271-cancelamento_linha-longo_contexto-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 202, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.03820384790186906, "conta_segunda_via": 0.0050049700534302, "troca_numero": 0.0005831974165537954, "desconto_retencao": 0.006225935385320685, "beneficios_consulta": 0.024441090273536234, "cancelamento_linha": 0.6814521176023891, "marketplace_compra": 0.00463142354156024, "vas_consulta": 0.0620665942883988, "roaming_cobranca": 0.0012037386576693057, "portabilidade": 0.0030029463624023553, "internet_pacote_adicional": 0.025223114414214782, "negociacao_divida": 0.0035723195172486575, "conta_contestacao": 0.01107231935994245, "vas_cancelamento": 0.05382604326477193, "internet_consumo": 0.049021960894183265, "sem_correspondencia": 0.030468381066509072}, "confidence": 0.6814521176023891, "input_tokens": 89, "latency_ms": 440.3027679999241} +{"id": "g0271-cancelamento_linha-longo_contexto-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 203, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.19217376858400573, "desconto_retencao": 0.023024865030889984, "plano_nova_linha": 0.2001709686632028, "troca_numero": 0.0038179504642717184, "portabilidade": 0.015043493710539623, "vas_cancelamento": 0.3550717615306322, "cadastro_atualizacao": 0.02112002533674299, "sem_correspondencia": 0.18957716667971497}, "confidence": 0.3550717615306322, "input_tokens": 89, "latency_ms": 219.88145799991798} +{"id": "g0271-cancelamento_linha-longo_contexto-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["reclamacao_atendimento", "seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 191, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_debito_automatico_digital": 0.1712520331747497, "conta_segunda_via": 0.012928863510549626, "cadastro_atualizacao": 0.029588787925407985, "negociacao_divida": 0.0065854282571002065, "marketplace_pedido": 0.013365970463087209, "vas_cancelamento": 0.05484843819451383, "recarga_realizar": 0.002996558894515129, "troca_numero": 0.0016198000508802495, "portabilidade": 0.0038422163529728236, "cancelamento_linha": 0.23622565801955628, "beneficios_consulta": 0.046638464332187574, "desconto_retencao": 0.006819147856368527, "bonus_nao_recebido": 0.013044323299474274, "seguranca_perda_roubo": 0.21424078204444566, "internet_problema_conexao": 0.11214267111698709, "sem_correspondencia": 0.07386085650720385}, "confidence": 0.23622565801955628, "input_tokens": 83, "latency_ms": 474.3912310000269} +{"id": "g0271-cancelamento_linha-longo_contexto-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 196, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.09565598622261517, "recarga_nao_creditada": 0.0018188959671903428, "cancelamento_linha": 0.6810902962079151, "suporte_chip_esim": 0.0057542892627560896, "portabilidade": 0.0075802772519820765, "suporte_sem_sinal": 0.039512470148971156, "roaming_duvida": 0.006643056993914359, "fidelidade_pontos": 0.018092142162414324, "cadastro_atualizacao": 0.015786470384928038, "desconto_retencao": 0.005016589982860972, "troca_numero": 0.0012492001933441205, "roaming_pacote": 0.002123018682452763, "fidelidade_resgate": 0.006953818409908964, "conta_debito_automatico_digital": 0.006779754205252097, "vas_cancelamento": 0.05010199246786305, "sem_correspondencia": 0.055841741455631415}, "confidence": 0.6810902962079151, "input_tokens": 78, "latency_ms": 459.2604270000038} +{"id": "g0271-cancelamento_linha-longo_contexto-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 214, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0069554301266668336, "cadastro_atualizacao": 0.008780195061411897, "atendimento_humano": 0.06660815833424859, "troca_numero": 0.0005642961856618442, "cancelamento_linha": 0.8110826319281391, "vas_cancelamento": 0.01778865727763746, "plano_troca": 0.005414113672954475, "internet_consumo": 0.04295573601326902, "fidelidade_resgate": 0.003953982933452618, "desconto_retencao": 0.003064472350704694, "suporte_chip_esim": 0.0068796377012916065, "sem_correspondencia": 0.025952688414561904}, "confidence": 0.8110826319281391, "input_tokens": 89, "latency_ms": 317.3554679999597} +{"id": "g0274-troca_numero-informal_abreviado-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_contratacao": 0.006405337319753663, "internet_problema_conexao": 0.0027514971497610246, "troca_numero": 0.8218630046875761, "desconto_retencao": 0.006104538773102382, "bonus_nao_recebido": 0.001135047804612084, "vas_consulta": 0.08209879191491208, "marketplace_pedido": 0.009037682230799036, "recarga_nao_creditada": 0.0004974462484503187, "seguranca_fraude": 0.01104980173554996, "portabilidade": 0.003824066834051243, "cancelamento_linha": 0.0003738310249200744, "negociacao_divida": 0.0019189814322509405, "fidelidade_resgate": 0.0047700788686291596, "internet_consumo": 0.009912703508000631, "cadastro_atualizacao": 0.016280504805015323, "sem_correspondencia": 0.02197668566261602}, "confidence": 0.8218630046875761, "input_tokens": 33, "latency_ms": 406.19728399997257} +{"id": "g0274-troca_numero-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.04306583061921747, "plano_consulta": 0.13087105973568725, "suporte_configuracao": 0.04020682705425656, "cadastro_atualizacao": 0.10255449016982039, "portabilidade": 0.03711557773871339, "conta_pagamento_confirmacao": 0.028731134731287127, "cancelamento_linha": 0.011531307176448454, "sem_correspondencia": 0.6059237727745693}, "confidence": 0.6059237727745693, "input_tokens": 34, "latency_ms": 208.46136199998} +{"id": "g0274-troca_numero-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cadastro_atualizacao": 0.11334649082003855, "seguranca_fraude": 0.2588677487075977, "roaming_duvida": 0.012162913016469764, "suporte_chip_esim": 0.05208122520215907, "beneficios_consulta": 0.1052670139134349, "internet_problema_conexao": 0.02888180591868283, "plano_troca": 0.13972446758371745, "portabilidade": 0.021354081775398683, "internet_consumo": 0.04052670053918331, "cancelamento_linha": 0.0031912593235328677, "plano_nova_linha": 0.00693661927466909, "sem_correspondencia": 0.2176596739251158}, "confidence": 0.2588677487075977, "input_tokens": 41, "latency_ms": 288.2318120000491} +{"id": "g0274-troca_numero-informal_abreviado-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0009011140610740781, "cadastro_atualizacao": 0.015716142636836204, "vas_cancelamento": 0.00032302075930392825, "conta_segunda_via": 0.003446194274063628, "internet_consumo": 0.008388303983143712, "troca_numero": 0.926029901981801, "vas_contratacao": 0.0014770483534328126, "internet_pacote_adicional": 0.01194529770168431, "suporte_sem_sinal": 0.005368488732950726, "negociacao_divida": 0.001021186567824953, "desconto_retencao": 0.0012460516049824768, "marketplace_pedido": 0.006293607749318781, "conta_pagamento_confirmacao": 0.0047426879384888255, "cancelamento_linha": 0.0003619821727692703, "conta_explicacao": 0.0034175353835424345, "sem_correspondencia": 0.009321436098782844}, "confidence": 0.926029901981801, "input_tokens": 40, "latency_ms": 404.65132500003165} +{"id": "g0274-troca_numero-informal_abreviado-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9126684329934389, "cancelamento_linha": 0.0017637508505320562, "plano_troca": 0.010564506596608077, "suporte_configuracao": 0.010985347969530854, "portabilidade": 0.0031816436670022786, "cadastro_atualizacao": 0.014658086393965025, "vas_cancelamento": 0.0013058672877198478, "sem_correspondencia": 0.04487236424120293}, "confidence": 0.9126684329934389, "input_tokens": 34, "latency_ms": 205.22163399994042} +{"id": "g0274-troca_numero-informal_abreviado-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.8315985097265526, "plano_consulta": 0.05203238436119516, "seguranca_fraude": 0.01672409267363533, "cancelamento_linha": 0.002074263032281926, "internet_consumo": 0.009461236997591934, "cadastro_atualizacao": 0.022973067766979292, "vas_cancelamento": 0.0013703504636222263, "conta_segunda_via": 0.005824939273889365, "suporte_configuracao": 0.010171316435016517, "portabilidade": 0.006791958033535231, "plano_nova_linha": 0.004107573483171231, "sem_correspondencia": 0.03687030775252921}, "confidence": 0.8315985097265526, "input_tokens": 31, "latency_ms": 279.03852399992957} +{"id": "g0274-troca_numero-informal_abreviado-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_contestacao": 0.007171454168175213, "bonus_nao_recebido": 0.0033956867724037536, "cadastro_atualizacao": 0.010574410611085345, "troca_numero": 0.9500389401997313, "seguranca_perda_roubo": 0.0037098758641234374, "portabilidade": 0.001656547965031983, "cancelamento_linha": 0.0009943022393366554, "sem_correspondencia": 0.02245878218011222}, "confidence": 0.9500389401997313, "input_tokens": 40, "latency_ms": 202.43181900002583} +{"id": "g0274-troca_numero-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.21832457977780942, "cadastro_atualizacao": 0.07763258649750694, "suporte_configuracao": 0.05410374152478382, "vas_cancelamento": 0.011826580819894236, "portabilidade": 0.02134396399596203, "beneficios_consulta": 0.06493830171655283, "cancelamento_linha": 0.009834588862535512, "suporte_chip_esim": 0.018072611377417894, "conta_explicacao": 0.02510914483969719, "vas_consulta": 0.17005333922065816, "internet_pacote_adicional": 0.16518875066410868, "sem_correspondencia": 0.16357181070307328}, "confidence": 0.21832457977780942, "input_tokens": 37, "latency_ms": 290.37347799999225} +{"id": "g0274-troca_numero-informal_abreviado-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0015230841588260904, "troca_numero": 0.9700276930499027, "cadastro_atualizacao": 0.0046978161959443454, "sem_correspondencia": 0.023751406595326933}, "confidence": 0.9700276930499027, "input_tokens": 39, "latency_ms": 136.16337999997086} +{"id": "g0274-troca_numero-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_fraude": 0.020569813215251163, "vas_consulta": 0.12346180208780494, "marketplace_pedido": 0.05888295004020366, "cadastro_atualizacao": 0.09972027287785905, "internet_problema_conexao": 0.0410374081864805, "roaming_duvida": 0.009738682173500993, "internet_pacote_adicional": 0.27110547761516895, "parceiros_ofertas": 0.10542220240516727, "portabilidade": 0.05426861532771845, "negociacao_divida": 0.016562004213029665, "plano_nova_linha": 0.013414021112321673, "cancelamento_linha": 0.00423606965386735, "conta_explicacao": 0.025805530096222287, "desconto_retencao": 0.018136496349284766, "conta_vencimento": 0.009245000166879042, "sem_correspondencia": 0.12839365447924025}, "confidence": 0.27110547761516895, "input_tokens": 31, "latency_ms": 415.26381000005586} +{"id": "g0274-troca_numero-informal_abreviado-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.6861492229254174, "portabilidade": 0.011049264774396193, "cadastro_atualizacao": 0.02853590180917322, "sem_correspondencia": 0.2742656104910133}, "confidence": 0.6861492229254174, "input_tokens": 40, "latency_ms": 139.48590299992247} +{"id": "g0274-troca_numero-informal_abreviado-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.011605527012041822, "fidelidade_resgate": 0.0016147350923089174, "internet_problema_conexao": 0.00787228206506003, "suporte_chip_esim": 0.0013715348557898498, "bonus_nao_recebido": 0.0009931004033679064, "plano_nova_linha": 0.0008197599579012206, "fidelidade_pontos": 0.009772623540034995, "marketplace_pedido": 0.002576100327810196, "vas_cancelamento": 0.00013663773365835195, "troca_numero": 0.9380592070580226, "conta_pagamento_confirmacao": 0.001413395596121577, "negociacao_religacao": 0.0003555426876932581, "cancelamento_linha": 0.00023423705655974497, "beneficios_consulta": 0.008436801414649598, "portabilidade": 0.0006518180404752355, "sem_correspondencia": 0.014086697158504658}, "confidence": 0.9380592070580226, "input_tokens": 36, "latency_ms": 420.91901400010556} +{"id": "g0275-troca_numero-erros_digitacao-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.025710864997682763, "troca_numero": 0.9187456062970897, "cancelamento_linha": 0.0007452715987432384, "vas_contratacao": 0.0017902405801108192, "portabilidade": 0.002217117855883638, "conta_contestacao": 0.007294922823785409, "parceiros_ofertas": 0.016655628945231708, "sem_correspondencia": 0.02684034690147273}, "confidence": 0.9187456062970897, "input_tokens": 43, "latency_ms": 204.07352899997022} +{"id": "g0275-troca_numero-erros_digitacao-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.00241079883505814, "cadastro_atualizacao": 0.013012139925905244, "troca_numero": 0.9571209959803453, "sem_correspondencia": 0.02745606525869134}, "confidence": 0.9571209959803453, "input_tokens": 36, "latency_ms": 133.72905699998228} +{"id": "g0275-troca_numero-erros_digitacao-02-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.034890657064466195, "cancelamento_linha": 0.002049156081034572, "conta_debito_automatico_digital": 0.007686031300756302, "seguranca_fraude": 0.006237253573859893, "recarga_realizar": 0.00046304806731914275, "troca_numero": 0.8595708141375187, "beneficios_consulta": 0.017956691759502645, "conta_pagamento_confirmacao": 0.008108031319291487, "negociacao_religacao": 0.0017253517030580258, "portabilidade": 0.003826363367354456, "negociacao_divida": 0.0028228717537353183, "sem_correspondencia": 0.05466372987210325}, "confidence": 0.8595708141375187, "input_tokens": 37, "latency_ms": 280.010395999966} +{"id": "g0275-troca_numero-erros_digitacao-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.24787853368528537, "portabilidade": 0.018853531200796015, "cadastro_atualizacao": 0.04407930215087134, "sem_correspondencia": 0.6891886329630473}, "confidence": 0.6891886329630473, "input_tokens": 36, "latency_ms": 133.61472099995808} +{"id": "g0275-troca_numero-erros_digitacao-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_explicacao": 0.006119566300874996, "parceiros_ofertas": 0.01995438457385176, "portabilidade": 0.0021183848609519556, "conta_pagamento_confirmacao": 0.003638931662182379, "troca_numero": 0.8973776996423671, "plano_consulta": 0.010700658540044948, "seguranca_perda_roubo": 0.001991047457856065, "cancelamento_linha": 0.0007556428649278571, "marketplace_compra": 0.004986577036188164, "cadastro_atualizacao": 0.010208503004463465, "negociacao_religacao": 0.0013563935194895425, "sem_correspondencia": 0.040792210536801723}, "confidence": 0.8973776996423671, "input_tokens": 37, "latency_ms": 271.06349500002125} +{"id": "g0275-troca_numero-erros_digitacao-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.014514987181225016, "troca_numero": 0.09669901313531476, "cadastro_atualizacao": 0.04383777773949214, "sem_correspondencia": 0.8449482219439681}, "confidence": 0.8449482219439681, "input_tokens": 34, "latency_ms": 133.72146300002896} +{"id": "g0275-troca_numero-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.020137616914414982, "negociacao_religacao": 0.011296492748785926, "conta_pagamento_confirmacao": 0.04977040626621829, "conta_vencimento": 0.007224812942188689, "portabilidade": 0.012451403496010524, "roaming_duvida": 0.015106591989697694, "marketplace_pedido": 0.04750022185965876, "marketplace_compra": 0.03667673759139916, "atendimento_humano": 0.09166313502945449, "conta_debito_automatico_digital": 0.05739677569128329, "parceiros_ofertas": 0.14549086662774832, "cadastro_atualizacao": 0.05175105739196262, "plano_nova_linha": 0.016758249698022386, "cancelamento_linha": 0.008506757948396549, "seguranca_fraude": 0.05915928127260622, "sem_correspondencia": 0.3691095925321521}, "confidence": 0.3691095925321521, "input_tokens": 32, "latency_ms": 403.5316539999485} +{"id": "g0275-troca_numero-erros_digitacao-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 0.004272112192071726, "conta_vencimento": 0.00037594035109072193, "vas_contratacao": 0.002310484433782138, "plano_troca": 0.005890838849951405, "suporte_configuracao": 0.0024006788349183747, "reclamacao_atendimento": 0.009067039079478256, "internet_problema_conexao": 0.005738397641387435, "troca_numero": 0.9083305671457994, "conta_contestacao": 0.0021670544696930673, "vas_consulta": 0.03326712203361757, "conta_segunda_via": 0.0018362722043842761, "portabilidade": 0.0011578287325325351, "cancelamento_linha": 0.0002268571861680085, "recarga_saldo": 0.0002734586036736477, "cadastro_atualizacao": 0.005869473378592732, "sem_correspondencia": 0.016815874862858703}, "confidence": 0.9083305671457994, "input_tokens": 35, "latency_ms": 390.9269129999302} +{"id": "g0275-troca_numero-erros_digitacao-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.010540393735777816, "troca_numero": 0.9648792059306756, "portabilidade": 0.0013259859522042855, "sem_correspondencia": 0.023254414381342393}, "confidence": 0.9648792059306756, "input_tokens": 32, "latency_ms": 133.73200299997734} +{"id": "g0275-troca_numero-erros_digitacao-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.011004507054873271, "atendimento_humano": 0.07459360662428446, "cadastro_atualizacao": 0.03781199608007011, "beneficios_consulta": 0.04609216935862587, "troca_numero": 0.6137191901170368, "portabilidade": 0.003275948010472809, "conta_vencimento": 0.0016913595128457237, "sem_correspondencia": 0.21181122324179094}, "confidence": 0.6137191901170368, "input_tokens": 33, "latency_ms": 184.06253599994216} +{"id": "g0275-troca_numero-erros_digitacao-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"internet_problema_conexao": 0.01751787835241361, "negociacao_divida": 0.005749651431006586, "suporte_configuracao": 0.008707958576697811, "conta_vencimento": 0.0011971496695126118, "seguranca_perda_roubo": 0.006381459290633947, "cancelamento_linha": 0.0010757513020245404, "reclamacao_atendimento": 0.033996624192803936, "suporte_sem_sinal": 0.04028986162118016, "vas_contratacao": 0.003049919022238556, "roaming_cobranca": 0.0012233275181817505, "portabilidade": 0.003627809123684993, "fidelidade_resgate": 0.007896924666266477, "cadastro_atualizacao": 0.013474678158402533, "bonus_nao_recebido": 0.0009257381638507023, "troca_numero": 0.8208589839559091, "sem_correspondencia": 0.03402628495519273}, "confidence": 0.8208589839559091, "input_tokens": 33, "latency_ms": 408.4300739999662} +{"id": "g0275-troca_numero-erros_digitacao-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.04130473999690232, "portabilidade": 0.00723709846006687, "troca_numero": 0.8331987048378546, "sem_correspondencia": 0.11825945670517622}, "confidence": 0.8331987048378546, "input_tokens": 35, "latency_ms": 133.88829999996688} +{"id": "g0278-troca_numero-longo_contexto-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 195, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.01700787336415219, "cadastro_atualizacao": 0.014023937097273691, "roaming_cobranca": 0.0006063967333424036, "troca_numero": 0.9311616914514628, "cancelamento_linha": 0.0006671942309368137, "portabilidade": 0.0020996642946727907, "desconto_retencao": 0.002255099945142635, "sem_correspondencia": 0.032178142883016736}, "confidence": 0.9311616914514628, "input_tokens": 81, "latency_ms": 220.3494849999288} +{"id": "g0278-troca_numero-longo_contexto-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0018595918911920733, "cadastro_atualizacao": 0.011550185786268702, "cancelamento_linha": 0.00031098125261037033, "negociacao_religacao": 0.001038552075424781, "atendimento_humano": 0.01647942214271268, "troca_numero": 0.9532144495236852, "suporte_configuracao": 0.0020283165827695523, "sem_correspondencia": 0.013518500745336646}, "confidence": 0.9532144495236852, "input_tokens": 72, "latency_ms": 218.78171399998791} +{"id": "g0278-troca_numero-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 176, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"parceiros_ofertas": 0.10780937099119915, "portabilidade": 0.016842275661855522, "reclamacao_atendimento": 0.21424063790775094, "suporte_chip_esim": 0.41024630784236005, "cancelamento_linha": 0.006331405063026992, "cadastro_atualizacao": 0.07651021987537132, "negociacao_divida": 0.014778761021108821, "sem_correspondencia": 0.15324102163732725}, "confidence": 0.41024630784236005, "input_tokens": 76, "latency_ms": 234.60045400008767} +{"id": "g0278-troca_numero-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"atendimento_humano": 0.1219160305025049, "negociacao_religacao": 0.015188976773431154, "cadastro_atualizacao": 0.09361267045890291, "conta_contestacao": 0.07432509332297282, "marketplace_pedido": 0.029806205353269742, "cancelamento_linha": 0.007255341246157528, "internet_problema_conexao": 0.04686393193790145, "plano_troca": 0.223403762822933, "portabilidade": 0.017032111490698446, "beneficios_consulta": 0.09090105423094201, "roaming_duvida": 0.011032120326154969, "conta_explicacao": 0.027449730332753997, "bonus_nao_recebido": 0.005887069708872764, "seguranca_perda_roubo": 0.08480816364741063, "suporte_sem_sinal": 0.05692827594279407, "sem_correspondencia": 0.09358946190229961}, "confidence": 0.223403762822933, "input_tokens": 60, "latency_ms": 452.5196640000786} +{"id": "g0278-troca_numero-longo_contexto-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9528824723962734, "cadastro_atualizacao": 0.010561951747720167, "portabilidade": 0.004366834391736829, "sem_correspondencia": 0.032188741464269616}, "confidence": 0.9528824723962734, "input_tokens": 67, "latency_ms": 159.13922900006128} +{"id": "g0278-troca_numero-longo_contexto-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 135, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.00671077588408491, "cadastro_atualizacao": 0.02548078159295744, "troca_numero": 0.8814615302643592, "sem_correspondencia": 0.08634691225859838}, "confidence": 0.8814615302643592, "input_tokens": 65, "latency_ms": 150.24255299999822} +{"id": "g0278-troca_numero-longo_contexto-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 138, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"fidelidade_pontos": 0.012641545009846569, "portabilidade": 0.0035178499648985755, "cadastro_atualizacao": 0.014327711931713095, "plano_consulta": 0.008437789726113391, "desconto_retencao": 0.0037964984113225838, "suporte_configuracao": 0.005652853585607644, "troca_numero": 0.9175902928708208, "marketplace_compra": 0.0024692836881536825, "cancelamento_linha": 0.002893064318023226, "recarga_saldo": 0.0005598970289838334, "parceiros_ofertas": 0.008375128482508268, "sem_correspondencia": 0.019738084982008245}, "confidence": 0.9175902928708208, "input_tokens": 62, "latency_ms": 280.8333240000138} +{"id": "g0278-troca_numero-longo_contexto-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 132, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"parceiros_ofertas": 0.016757551012974308, "troca_numero": 0.9256331607048341, "portabilidade": 0.004805066925674389, "cancelamento_linha": 0.001326559415782244, "cadastro_atualizacao": 0.01978215694466982, "vas_cancelamento": 0.001066009477920742, "marketplace_compra": 0.005450980087481998, "sem_correspondencia": 0.025178515430662317}, "confidence": 0.9256331607048341, "input_tokens": 63, "latency_ms": 208.27273600002627} +{"id": "g0278-troca_numero-longo_contexto-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.714356792382736, "cancelamento_linha": 0.0036942373490328096, "cadastro_atualizacao": 0.0437264486476055, "internet_problema_conexao": 0.016357818402991737, "conta_vencimento": 0.0017121458054760146, "parceiros_ofertas": 0.07421585174704806, "vas_consulta": 0.043453787172623666, "desconto_retencao": 0.009543009131995833, "portabilidade": 0.011944299835225027, "roaming_pacote": 0.002313605509846095, "seguranca_fraude": 0.027172197530040385, "sem_correspondencia": 0.05150980648537895}, "confidence": 0.714356792382736, "input_tokens": 67, "latency_ms": 282.1682440001041} +{"id": "g0278-troca_numero-longo_contexto-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 0.022262788087507326, "atendimento_humano": 0.010351770790347081, "cadastro_atualizacao": 0.01641756294532585, "bonus_nao_recebido": 0.0004611793201798628, "plano_nova_linha": 0.002147778877393416, "cancelamento_linha": 0.00010941074790871011, "reclamacao_atendimento": 0.0024456484665453053, "troca_numero": 0.9010687887771948, "fidelidade_pontos": 0.0058111741223788585, "fidelidade_resgate": 0.0007461571042465975, "recarga_nao_creditada": 0.00016636753987072053, "conta_pagamento_confirmacao": 0.002830964133014005, "portabilidade": 0.0011790213336944925, "negociacao_divida": 0.0006780206057022187, "plano_troca": 0.008597914165132964, "sem_correspondencia": 0.02472545298355782}, "confidence": 0.9010687887771948, "input_tokens": 46, "latency_ms": 409.7115010000607} +{"id": "g0278-troca_numero-longo_contexto-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.003444631108210997, "troca_numero": 0.9072435505954402, "cadastro_atualizacao": 0.03010856572111727, "sem_correspondencia": 0.05920325257523159}, "confidence": 0.9072435505954402, "input_tokens": 70, "latency_ms": 152.723673999958} +{"id": "g0278-troca_numero-longo_contexto-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 136, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.006564472696019153, "cadastro_atualizacao": 0.056229910573459566, "troca_numero": 0.8796894976394549, "sem_correspondencia": 0.05751611909106641}, "confidence": 0.8796894976394549, "input_tokens": 63, "latency_ms": 145.5413569999564} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.16556326050420264, "cadastro_atualizacao": 0.037088164694433455, "internet_consumo": 0.06050345310711048, "portabilidade": 0.004715480092774642, "atendimento_humano": 0.26329921094440006, "parceiros_ofertas": 0.14149642630804377, "suporte_chip_esim": 0.061248842672863645, "sem_correspondencia": 0.2660851616761713}, "confidence": 0.2660851616761713, "input_tokens": 41, "latency_ms": 203.72921800003496} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.02329782482261218, "roaming_pacote": 0.00828499004920675, "conta_contestacao": 0.052002275412985945, "vas_consulta": 0.06053768321055778, "conta_vencimento": 0.007644423099192523, "beneficios_consulta": 0.06996903825903034, "internet_consumo": 0.026059984256857426, "reclamacao_atendimento": 0.3400775915319704, "conta_segunda_via": 0.04074985683860196, "atendimento_humano": 0.11859319795335765, "plano_troca": 0.02335997570559293, "sem_correspondencia": 0.2294231588600341}, "confidence": 0.3400775915319704, "input_tokens": 41, "latency_ms": 268.2588019999912} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.3309131793849994, "negociacao_religacao": 0.010551219611746697, "atendimento_humano": 0.12937119016688248, "sem_correspondencia": 0.5291644108363714}, "confidence": 0.5291644108363714, "input_tokens": 34, "latency_ms": 134.6619330000749} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.09896922881916666, "internet_consumo": 0.09718435282563509, "plano_consulta": 0.13769647514323266, "fidelidade_pontos": 0.03677842775465984, "negociacao_religacao": 0.006355964129305352, "internet_problema_conexao": 0.025912677935566626, "conta_explicacao": 0.02685763507509464, "internet_pacote_adicional": 0.06569103168384204, "desconto_retencao": 0.01720808264550029, "negociacao_divida": 0.006794957927135876, "recarga_nao_creditada": 0.0026294852208635622, "conta_segunda_via": 0.02799866355675862, "marketplace_pedido": 0.02799334011690848, "atendimento_humano": 0.1934442525095974, "conta_contestacao": 0.03312878691694156, "sem_correspondencia": 0.1953566377397913}, "confidence": 0.1953566377397913, "input_tokens": 45, "latency_ms": 422.6531100000557} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.19418965142493264, "fidelidade_pontos": 0.11070858504271819, "plano_troca": 0.009982804862360993, "negociacao_divida": 0.012112626721955459, "vas_cancelamento": 0.014611533549578842, "parceiros_ofertas": 0.06338253831078443, "conta_contestacao": 0.03432428921648671, "roaming_cobranca": 0.004616772369007102, "reclamacao_atendimento": 0.2230404726475081, "conta_debito_automatico_digital": 0.011579737027942825, "vas_consulta": 0.1097254884659369, "sem_correspondencia": 0.21172550036078783}, "confidence": 0.2230404726475081, "input_tokens": 44, "latency_ms": 282.70675399994616} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_segunda_via": 0.08355611938152865, "seguranca_perda_roubo": 0.032514436594736074, "bonus_nao_recebido": 0.016318912827271635, "vas_contratacao": 0.006855803704214584, "suporte_sem_sinal": 0.10670018469145635, "internet_consumo": 0.02083059680699059, "fidelidade_pontos": 0.02005015969985855, "reclamacao_atendimento": 0.4089315948782016, "atendimento_humano": 0.12043115708932284, "seguranca_fraude": 0.0544443702454608, "conta_contestacao": 0.025422843911140146, "sem_correspondencia": 0.10394382016981817}, "confidence": 0.4089315948782016, "input_tokens": 40, "latency_ms": 298.6422259999699} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.02987877496394005, "reclamacao_atendimento": 0.14713598938518752, "recarga_nao_creditada": 0.009677507082421872, "conta_contestacao": 0.07730504204552198, "suporte_chip_esim": 0.04102353421157121, "recarga_saldo": 0.0067697903834913805, "atendimento_humano": 0.2905842393603424, "sem_correspondencia": 0.3976251225675236}, "confidence": 0.3976251225675236, "input_tokens": 37, "latency_ms": 208.020577999946} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.009775325232602076, "plano_troca": 0.015819956794727603, "beneficios_consulta": 0.16944880049734448, "portabilidade": 0.005848703186991906, "conta_explicacao": 0.0272521532445912, "recarga_realizar": 0.003638380980878402, "seguranca_perda_roubo": 0.0585550230715344, "desconto_retencao": 0.014305528565117085, "reclamacao_atendimento": 0.1768411470361861, "conta_pagamento_confirmacao": 0.01936623183961047, "atendimento_humano": 0.24437514379299788, "sem_correspondencia": 0.2547736057574184}, "confidence": 0.2547736057574184, "input_tokens": 39, "latency_ms": 281.08648500005984} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.56120473224838, "reclamacao_atendimento": 0.1485029461074196, "plano_troca": 0.012232791649502877, "fidelidade_resgate": 0.015227428658717445, "vas_contratacao": 0.007688354245882976, "atendimento_humano": 0.1002150104849809, "fidelidade_pontos": 0.03041931246000246, "sem_correspondencia": 0.1245094241451138}, "confidence": 0.56120473224838, "input_tokens": 38, "latency_ms": 206.92113299992343} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_divida": 0.012860337116583825, "reclamacao_atendimento": 0.2005175178807902, "plano_troca": 0.0130042320405552, "fidelidade_resgate": 0.03353594202923845, "parceiros_ofertas": 0.048721342689006165, "seguranca_perda_roubo": 0.0685520834371661, "marketplace_pedido": 0.025104706803000358, "atendimento_humano": 0.12485521135561378, "plano_consulta": 0.0697023636604373, "roaming_cobranca": 0.0028025554153758843, "seguranca_fraude": 0.03154981098124055, "conta_segunda_via": 0.02351747238475164, "suporte_chip_esim": 0.019093831769917333, "fidelidade_pontos": 0.14167545564306813, "vas_consulta": 0.06809300846866415, "sem_correspondencia": 0.11641412832459093}, "confidence": 0.2005175178807902, "input_tokens": 40, "latency_ms": 429.95868200000587} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.2317197160991107, "seguranca_fraude": 0.07163705176415026, "roaming_cobranca": 0.004259101748994895, "negociacao_divida": 0.009261912019324116, "conta_debito_automatico_digital": 0.004172797954678678, "internet_consumo": 0.0546012408145768, "reclamacao_atendimento": 0.3018488971156373, "sem_correspondencia": 0.32249928248352727}, "confidence": 0.32249928248352727, "input_tokens": 39, "latency_ms": 223.61273799992887} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.02392065929886844, "internet_problema_conexao": 0.048214015270679464, "reclamacao_atendimento": 0.32542995057882207, "conta_vencimento": 0.005989648016961195, "vas_cancelamento": 0.012637095696514368, "atendimento_humano": 0.1533636024443174, "plano_nova_linha": 0.017518796263283627, "sem_correspondencia": 0.41292623243055343}, "confidence": 0.41292623243055343, "input_tokens": 42, "latency_ms": 213.44015500005753} +{"id": "g0285-reclamacao_atendimento-longo_contexto-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 103, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 273, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.007599930330555956, "recarga_nao_creditada": 0.011041120955808482, "plano_consulta": 0.1158852067037629, "recarga_realizar": 0.010083233388262659, "reclamacao_atendimento": 0.1895910249174806, "parceiros_ofertas": 0.07593950215497904, "conta_contestacao": 0.13774760807097416, "atendimento_humano": 0.19868499448236807, "roaming_duvida": 0.015579236753857369, "fidelidade_pontos": 0.013359260948824914, "bonus_nao_recebido": 0.009021574139816605, "sem_correspondencia": 0.21546730715330925}, "confidence": 0.21546730715330925, "input_tokens": 103, "latency_ms": 372.4034289999736} +{"id": "g0285-reclamacao_atendimento-longo_contexto-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 217, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02829159994359333, "recarga_nao_creditada": 0.009535103144969758, "bonus_nao_recebido": 0.039890077132270996, "troca_numero": 0.005269583802403069, "vas_contratacao": 0.01305154157684365, "atendimento_humano": 0.20302090133875056, "negociacao_divida": 0.017473729400552605, "reclamacao_atendimento": 0.28540465355321853, "roaming_cobranca": 0.008187757839304312, "portabilidade": 0.008934352584373752, "suporte_chip_esim": 0.08511551505235938, "sem_correspondencia": 0.2958251846313601}, "confidence": 0.2958251846313601, "input_tokens": 80, "latency_ms": 333.9722809998875} +{"id": "g0285-reclamacao_atendimento-longo_contexto-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 205, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 0.035349419852324676, "seguranca_fraude": 0.09184633812347161, "suporte_chip_esim": 0.006619167958765746, "atendimento_humano": 0.05371941986914087, "internet_consumo": 0.07132461401101926, "suporte_sem_sinal": 0.0923730495035706, "troca_numero": 0.0011912514091646372, "beneficios_consulta": 0.04989630691592688, "vas_consulta": 0.0434526904803005, "internet_pacote_adicional": 0.024963421561277267, "plano_troca": 0.004924454125739871, "conta_vencimento": 0.005270488448565806, "conta_explicacao": 0.018402542292404327, "desconto_retencao": 0.015064606523639286, "reclamacao_atendimento": 0.4285584081986688, "sem_correspondencia": 0.057043820726019864}, "confidence": 0.4285584081986688, "input_tokens": 81, "latency_ms": 499.89980899999864} +{"id": "g0285-reclamacao_atendimento-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"portabilidade": 0.02342644351293477, "roaming_duvida": 0.021910257800744903, "internet_consumo": 0.089377873311772, "suporte_configuracao": 0.09870633556474995, "atendimento_humano": 0.3972147732765583, "marketplace_compra": 0.020604862053728565, "roaming_cobranca": 0.010574290607678075, "sem_correspondencia": 0.3381851638718334}, "confidence": 0.3972147732765583, "input_tokens": 83, "latency_ms": 251.3531839999814} +{"id": "g0285-reclamacao_atendimento-longo_contexto-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.02156864669466139, "reclamacao_atendimento": 0.4065972276154854, "atendimento_humano": 0.09742657113340976, "sem_correspondencia": 0.47440755455644346}, "confidence": 0.47440755455644346, "input_tokens": 82, "latency_ms": 172.40606300003947} +{"id": "g0285-reclamacao_atendimento-longo_contexto-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 184, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.10011906848156166, "fidelidade_resgate": 0.06386958490927715, "reclamacao_atendimento": 0.5704456950277929, "sem_correspondencia": 0.26556565158136836}, "confidence": 0.5704456950277929, "input_tokens": 83, "latency_ms": 163.30461799998375} +{"id": "g0285-reclamacao_atendimento-longo_contexto-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["cancelamento_linha", "conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"atendimento_humano": 0.12327042796572985, "reclamacao_atendimento": 0.1212054699043406, "recarga_saldo": 0.0016129129765277636, "vas_cancelamento": 0.010114449256446839, "cancelamento_linha": 0.6792269440662593, "portabilidade": 0.004159198299333393, "roaming_duvida": 0.006200396926625022, "sem_correspondencia": 0.054210200604737274}, "confidence": 0.6792269440662593, "input_tokens": 75, "latency_ms": 232.45349600006193} +{"id": "g0285-reclamacao_atendimento-longo_contexto-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 203, "length_bucket": "longo"}, "pred": "atendimento_humano", "probabilities": {"vas_cancelamento": 0.006774702568748312, "atendimento_humano": 0.1827562151637336, "plano_consulta": 0.022027116248358864, "vas_contratacao": 0.00577739439366628, "conta_contestacao": 0.03381216522882491, "cadastro_atualizacao": 0.03621878099048624, "fidelidade_pontos": 0.06141056859734415, "negociacao_religacao": 0.007529628456076953, "seguranca_fraude": 0.17483770831037526, "reclamacao_atendimento": 0.13727016734213554, "desconto_retencao": 0.004158490333558535, "conta_debito_automatico_digital": 0.05988393718387565, "bonus_nao_recebido": 0.0070031392322823975, "vas_consulta": 0.16395668670166594, "fidelidade_resgate": 0.00950501858302856, "sem_correspondencia": 0.08707828066583884}, "confidence": 0.1827562151637336, "input_tokens": 76, "latency_ms": 531.4808289999746} +{"id": "g0285-reclamacao_atendimento-longo_contexto-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_chip_esim": 0.01965316633069363, "reclamacao_atendimento": 0.4146551918188229, "recarga_nao_creditada": 0.0035041760357710917, "conta_contestacao": 0.15059176560721554, "conta_pagamento_confirmacao": 0.1527678567505583, "atendimento_humano": 0.06288846779846194, "cancelamento_linha": 0.037681752137615473, "sem_correspondencia": 0.1582576235208612}, "confidence": 0.4146551918188229, "input_tokens": 77, "latency_ms": 242.90994599994065} +{"id": "g0285-reclamacao_atendimento-longo_contexto-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"reclamacao_atendimento": 0.35483878652655265, "marketplace_compra": 0.01493215180040066, "fidelidade_pontos": 0.009623043185343724, "atendimento_humano": 0.1746890684141457, "vas_contratacao": 0.005846539945267849, "negociacao_divida": 0.004962175591128828, "internet_problema_conexao": 0.3594118634644233, "sem_correspondencia": 0.07569637107273729}, "confidence": 0.3594118634644233, "input_tokens": 79, "latency_ms": 244.25167900005818} +{"id": "g0285-reclamacao_atendimento-longo_contexto-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 165, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.4370474823509296, "recarga_saldo": 0.00838585013223039, "atendimento_humano": 0.19848452545420178, "sem_correspondencia": 0.3560821420626382}, "confidence": 0.4370474823509296, "input_tokens": 71, "latency_ms": 156.01425700003801} +{"id": "g0285-reclamacao_atendimento-longo_contexto-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"bonus_nao_recebido": 0.13139686052445443, "plano_consulta": 0.18117605802543402, "suporte_chip_esim": 0.0070631586918804366, "reclamacao_atendimento": 0.479065355696995, "desconto_retencao": 0.009926421810552078, "negociacao_religacao": 0.016080381388038804, "atendimento_humano": 0.040536255713649536, "sem_correspondencia": 0.13475550814899573}, "confidence": 0.479065355696995, "input_tokens": 75, "latency_ms": 245.81722599998557} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.002856594915468731, "internet_pacote_adicional": 0.10356268166162412, "conta_explicacao": 0.02757680396139441, "marketplace_compra": 0.02415857423494354, "roaming_duvida": 0.009563536028600259, "reclamacao_atendimento": 0.14954003103330452, "conta_pagamento_confirmacao": 0.01116528615630444, "seguranca_perda_roubo": 0.025654993635752087, "internet_consumo": 0.07360288944634338, "cadastro_atualizacao": 0.029992675354728222, "atendimento_humano": 0.2288453567938291, "vas_consulta": 0.08834310408701747, "parceiros_ofertas": 0.05429939880584001, "portabilidade": 0.004304361323553506, "bonus_nao_recebido": 0.004647666403033212, "sem_correspondencia": 0.161886046158263}, "confidence": 0.2288453567938291, "input_tokens": 57, "latency_ms": 469.12842100005037} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.14670946886673286, "fidelidade_resgate": 0.014027071822798703, "conta_explicacao": 0.1671800578371144, "conta_segunda_via": 0.11859073241400395, "plano_troca": 0.006433565966081588, "suporte_configuracao": 0.01709273794238772, "conta_contestacao": 0.11164963011432749, "plano_consulta": 0.025204991393618, "conta_vencimento": 0.006182437167405303, "conta_pagamento_confirmacao": 0.05541879940133264, "atendimento_humano": 0.1921926100511721, "sem_correspondencia": 0.13931789702302527}, "confidence": 0.1921926100511721, "input_tokens": 55, "latency_ms": 335.9198389999847} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_configuracao": 0.02228787861537949, "conta_contestacao": 0.08283036699756856, "reclamacao_atendimento": 0.3565514897905021, "marketplace_pedido": 0.02610088296561218, "recarga_nao_creditada": 0.005214707773503522, "conta_debito_automatico_digital": 0.018551468100929346, "vas_cancelamento": 0.005365884719509226, "parceiros_ofertas": 0.04595397316294841, "atendimento_humano": 0.11858050492447109, "fidelidade_resgate": 0.01888836102401771, "roaming_duvida": 0.008546610876225309, "conta_vencimento": 0.005519955284928079, "plano_nova_linha": 0.009744728569439606, "fidelidade_pontos": 0.11236397106896726, "internet_problema_conexao": 0.05683281614046231, "sem_correspondencia": 0.10666639998553581}, "confidence": 0.3565514897905021, "input_tokens": 56, "latency_ms": 451.71284600007766} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-03-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "suporte_configuracao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.003666736900738056, "conta_pagamento_confirmacao": 0.025689461853947944, "desconto_retencao": 0.00771959739773826, "roaming_pacote": 0.009680711075105182, "conta_segunda_via": 0.015508234678337488, "conta_debito_automatico_digital": 0.06339266985116025, "reclamacao_atendimento": 0.1814334631222083, "conta_explicacao": 0.05542949198690778, "vas_contratacao": 0.009485501181173178, "suporte_sem_sinal": 0.25377208352583164, "marketplace_compra": 0.013054392155197348, "seguranca_fraude": 0.029928831595412885, "atendimento_humano": 0.14686479116291903, "roaming_duvida": 0.02463458057458932, "vas_cancelamento": 0.010904295873112783, "sem_correspondencia": 0.1488351570656206}, "confidence": 0.25377208352583164, "input_tokens": 49, "latency_ms": 471.11359199993785} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"bonus_nao_recebido": 0.06280849341715417, "roaming_duvida": 0.005022977984425615, "recarga_saldo": 0.002943227050980868, "conta_vencimento": 0.004896897407604695, "desconto_retencao": 0.016695093811253517, "plano_nova_linha": 0.41670396372670243, "internet_consumo": 0.010922400286478525, "vas_consulta": 0.04679476445696916, "beneficios_consulta": 0.1320652700793561, "cancelamento_linha": 0.002132372517095973, "fidelidade_pontos": 0.055791868756469284, "negociacao_divida": 0.00813463726988808, "suporte_sem_sinal": 0.0585867191372519, "fidelidade_resgate": 0.01199655040010243, "plano_troca": 0.0409412014059263, "sem_correspondencia": 0.12356356229234099}, "confidence": 0.41670396372670243, "input_tokens": 50, "latency_ms": 412.09573000003275} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 0.07159192193374765, "conta_explicacao": 0.04451886894936963, "seguranca_fraude": 0.058436649065776815, "conta_vencimento": 0.006616759894717494, "beneficios_consulta": 0.10780450442763935, "conta_segunda_via": 0.025066066061512935, "reclamacao_atendimento": 0.26700711743839856, "plano_consulta": 0.13790588286650526, "recarga_realizar": 0.003629549534102014, "roaming_duvida": 0.010159892015169187, "internet_pacote_adicional": 0.04683815624209529, "sem_correspondencia": 0.22042463157096584}, "confidence": 0.26700711743839856, "input_tokens": 56, "latency_ms": 316.26221700003043} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.05064005201860671, "marketplace_pedido": 0.006600079308068682, "recarga_nao_creditada": 0.0047639570374016105, "internet_problema_conexao": 0.012944789063870659, "beneficios_consulta": 0.05657023293751439, "marketplace_compra": 0.007373745646703086, "desconto_retencao": 0.0026504352471296675, "reclamacao_atendimento": 0.0779583887095345, "fidelidade_resgate": 0.002798431234985021, "bonus_nao_recebido": 0.7483001097174237, "fidelidade_pontos": 0.004461686551267505, "sem_correspondencia": 0.024938092527494498}, "confidence": 0.7483001097174237, "input_tokens": 48, "latency_ms": 302.5042619999567} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_religacao": 0.006137745496350019, "portabilidade": 0.0045261602223056014, "conta_debito_automatico_digital": 0.017037991549377737, "roaming_duvida": 0.015491503395432047, "conta_vencimento": 0.004645994895774371, "roaming_pacote": 0.004044868544978366, "recarga_realizar": 0.0029227377578521603, "conta_pagamento_confirmacao": 0.023676000695350585, "beneficios_consulta": 0.16706590467246976, "atendimento_humano": 0.21068774305981225, "suporte_sem_sinal": 0.14379155732923074, "reclamacao_atendimento": 0.18077248456943829, "plano_troca": 0.009454784047368154, "vas_cancelamento": 0.004699783431434473, "fidelidade_pontos": 0.03201188913740795, "sem_correspondencia": 0.1730328511954175}, "confidence": 0.21068774305981225, "input_tokens": 52, "latency_ms": 456.92465900003754} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.016388013966562233, "fidelidade_resgate": 0.011343058203972438, "troca_numero": 0.0018193696168341534, "roaming_cobranca": 0.002553960542452503, "recarga_saldo": 0.061734102695125206, "reclamacao_atendimento": 0.03731795402118841, "recarga_realizar": 0.684591174444459, "sem_correspondencia": 0.18425236650940607}, "confidence": 0.684591174444459, "input_tokens": 40, "latency_ms": 203.0611710000585} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.016164779723304434, "vas_cancelamento": 0.018814165215246995, "desconto_retencao": 0.019629277362038483, "sem_correspondencia": 0.9453917776994101}, "confidence": 0.9453917776994101, "input_tokens": 46, "latency_ms": 145.37069300001804} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_compra": 0.025921394052675455, "vas_cancelamento": 0.008178224472932741, "marketplace_pedido": 0.026702799739790624, "atendimento_humano": 0.2688052252976079, "negociacao_divida": 0.012210488781628514, "vas_consulta": 0.15435318055835673, "internet_consumo": 0.05932843457227766, "bonus_nao_recebido": 0.03190385800224343, "portabilidade": 0.007281894050186379, "roaming_pacote": 0.0027406980627646717, "plano_nova_linha": 0.02038595560852376, "roaming_cobranca": 0.0032744476245055304, "conta_explicacao": 0.030325169441371, "seguranca_perda_roubo": 0.09580423314876424, "plano_consulta": 0.11835845105137108, "sem_correspondencia": 0.13442554553500027}, "confidence": 0.2688052252976079, "input_tokens": 45, "latency_ms": 412.939778000009} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.00649869633716657, "portabilidade": 0.0015103906752920856, "desconto_retencao": 0.0025524560111126566, "vas_cancelamento": 0.006189634609874466, "troca_numero": 0.0003362268645191089, "cadastro_atualizacao": 0.0028464889858917835, "cancelamento_linha": 0.9582489213479548, "sem_correspondencia": 0.021817185168188487}, "confidence": 0.9582489213479548, "input_tokens": 45, "latency_ms": 203.85397399991234} +{"id": "g0289-atendimento_humano-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"negociacao_divida": 0.008608755277473585, "internet_pacote_adicional": 0.24814421042981605, "internet_problema_conexao": 0.059871751937224424, "conta_segunda_via": 0.018370974126828102, "conta_pagamento_confirmacao": 0.024447165137952562, "vas_consulta": 0.06997614803570715, "conta_vencimento": 0.004532728169819567, "marketplace_pedido": 0.041070512341210015, "suporte_sem_sinal": 0.17710658555883393, "plano_nova_linha": 0.021018241951483017, "suporte_configuracao": 0.02633576823134721, "negociacao_religacao": 0.004623581021118062, "fidelidade_pontos": 0.039745538255611564, "plano_troca": 0.007524197939010018, "reclamacao_atendimento": 0.09557729828621594, "sem_correspondencia": 0.15304654330034878}, "confidence": 0.24814421042981605, "input_tokens": 46, "latency_ms": 439.71337200002836} +{"id": "g0289-atendimento_humano-erros_digitacao-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"reclamacao_atendimento": 0.07424703621561612, "vas_contratacao": 0.014187704076405683, "recarga_realizar": 0.01145753115140593, "internet_pacote_adicional": 0.4000861448659251, "conta_contestacao": 0.05238277580901647, "troca_numero": 0.0018874891341392737, "plano_troca": 0.007400374496872809, "atendimento_humano": 0.17985687268435216, "roaming_cobranca": 0.0030580459526463708, "recarga_saldo": 0.006390517264324267, "negociacao_religacao": 0.005329965818217535, "sem_correspondencia": 0.24371554253107827}, "confidence": 0.4000861448659251, "input_tokens": 44, "latency_ms": 278.56135100000756} +{"id": "g0289-atendimento_humano-erros_digitacao-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.010169920885667089, "bonus_nao_recebido": 0.03435438997763992, "cadastro_atualizacao": 0.03623297198787555, "vas_consulta": 0.06580596659270645, "seguranca_fraude": 0.02013205438406779, "atendimento_humano": 0.24068894377650066, "conta_debito_automatico_digital": 0.013049324523143767, "cancelamento_linha": 0.0025054147457367576, "negociacao_divida": 0.004826573832565608, "internet_pacote_adicional": 0.37943692411087315, "reclamacao_atendimento": 0.04998791029166659, "sem_correspondencia": 0.14280960489155667}, "confidence": 0.37943692411087315, "input_tokens": 44, "latency_ms": 337.9743119999148} +{"id": "g0289-atendimento_humano-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.014859032890517229, "atendimento_humano": 0.5898937838399647, "reclamacao_atendimento": 0.06896666784218196, "sem_correspondencia": 0.32628051542733616}, "confidence": 0.5898937838399647, "input_tokens": 43, "latency_ms": 151.02137899998525} +{"id": "g0289-atendimento_humano-erros_digitacao-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.023867929764553736, "fidelidade_resgate": 0.011731343529680627, "conta_explicacao": 0.017517911075806625, "seguranca_perda_roubo": 0.04076471567916887, "reclamacao_atendimento": 0.09966156835704611, "internet_consumo": 0.045092851492337944, "bonus_nao_recebido": 0.04040871572847588, "suporte_chip_esim": 0.07911283531159853, "beneficios_consulta": 0.2108175359257432, "recarga_realizar": 0.0046591032076564644, "cadastro_atualizacao": 0.02419613345903777, "marketplace_pedido": 0.029701086726911477, "troca_numero": 0.0023496257981744017, "plano_troca": 0.010402089975414518, "atendimento_humano": 0.18290391816005636, "sem_correspondencia": 0.1768126358083375}, "confidence": 0.2108175359257432, "input_tokens": 43, "latency_ms": 490.84577600001467} +{"id": "g0289-atendimento_humano-erros_digitacao-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"beneficios_consulta": 0.16288583367136827, "marketplace_pedido": 0.024978351018228533, "negociacao_religacao": 0.005924508971154664, "plano_consulta": 0.14610167347928812, "negociacao_divida": 0.006071873994796692, "suporte_sem_sinal": 0.2253646101846589, "suporte_chip_esim": 0.028792483643951653, "atendimento_humano": 0.20445054874403643, "roaming_duvida": 0.009284185547917616, "troca_numero": 0.0019446132784051672, "reclamacao_atendimento": 0.04723114945360821, "sem_correspondencia": 0.13697016801258574}, "confidence": 0.2253646101846589, "input_tokens": 45, "latency_ms": 328.39165600000797} +{"id": "g0289-atendimento_humano-erros_digitacao-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.08865230020749434, "recarga_nao_creditada": 0.011704167661786804, "vas_cancelamento": 0.011695545477162159, "beneficios_consulta": 0.1872927149178855, "reclamacao_atendimento": 0.058704686977978406, "internet_consumo": 0.05497513484842269, "seguranca_fraude": 0.09249818570557823, "conta_vencimento": 0.007719234768299564, "troca_numero": 0.0031971601686617964, "negociacao_divida": 0.015306119282007589, "conta_contestacao": 0.03927800908631017, "atendimento_humano": 0.1738083110689529, "conta_explicacao": 0.03838700157965491, "plano_nova_linha": 0.02471049754344782, "cancelamento_linha": 0.015900636513874064, "sem_correspondencia": 0.17617029419248306}, "confidence": 0.1872927149178855, "input_tokens": 43, "latency_ms": 402.06790199999887} +{"id": "g0289-atendimento_humano-erros_digitacao-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_pedido": 0.01932823199056542, "bonus_nao_recebido": 0.05815601461428339, "fidelidade_resgate": 0.007886212897917052, "fidelidade_pontos": 0.021392500934340017, "conta_pagamento_confirmacao": 0.013279953377844987, "conta_explicacao": 0.01825109415123936, "conta_segunda_via": 0.019713793931284817, "beneficios_consulta": 0.06117062742245373, "marketplace_compra": 0.018784771764959168, "reclamacao_atendimento": 0.024023276611122045, "conta_vencimento": 0.0029181827417828405, "atendimento_humano": 0.402592909220178, "plano_consulta": 0.08645493895761941, "internet_pacote_adicional": 0.14697017608716298, "plano_troca": 0.005361003561571081, "sem_correspondencia": 0.0937163117356757}, "confidence": 0.402592909220178, "input_tokens": 43, "latency_ms": 445.3121499999497} +{"id": "g0289-atendimento_humano-erros_digitacao-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.03248840113200691, "reclamacao_atendimento": 0.16426169443938188, "atendimento_humano": 0.27579148884661336, "sem_correspondencia": 0.5274584155819978}, "confidence": 0.5274584155819978, "input_tokens": 43, "latency_ms": 149.04763899994578} +{"id": "g0289-atendimento_humano-erros_digitacao-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.030615996132418333, "desconto_retencao": 0.03028072930317043, "conta_segunda_via": 0.03799215508588381, "atendimento_humano": 0.28849084528586105, "reclamacao_atendimento": 0.09077033078159814, "vas_cancelamento": 0.03997406177101944, "internet_problema_conexao": 0.06436809452102028, "sem_correspondencia": 0.4175077871190285}, "confidence": 0.4175077871190285, "input_tokens": 45, "latency_ms": 219.02436400000624} +{"id": "g0289-atendimento_humano-erros_digitacao-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.04686169757752951, "plano_consulta": 0.08168704910462271, "roaming_pacote": 0.007310415244373126, "fidelidade_pontos": 0.04391032885088533, "conta_debito_automatico_digital": 0.01328233366768016, "conta_contestacao": 0.04310568848804272, "atendimento_humano": 0.30942979844035795, "troca_numero": 0.004437233377157385, "reclamacao_atendimento": 0.03861755181228458, "suporte_chip_esim": 0.020263284699576296, "conta_explicacao": 0.03394832132226074, "sem_correspondencia": 0.3571462974152295}, "confidence": 0.3571462974152295, "input_tokens": 45, "latency_ms": 300.53722599996036} +{"id": "g0289-atendimento_humano-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.010492056038422579, "reclamacao_atendimento": 0.14867558097559633, "parceiros_ofertas": 0.22943919197586374, "conta_debito_automatico_digital": 0.0683438056416072, "suporte_configuracao": 0.059569610472838944, "beneficios_consulta": 0.10929834474254284, "seguranca_perda_roubo": 0.08264947967420402, "sem_correspondencia": 0.29153193047892434}, "confidence": 0.29153193047892434, "input_tokens": 46, "latency_ms": 224.32389499999772} +{"id": "g0291-atendimento_humano-emocional-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"fidelidade_resgate": 0.01619725181937076, "marketplace_pedido": 0.03254352641551723, "conta_explicacao": 0.03190201284716835, "recarga_nao_creditada": 0.0033109772361603657, "atendimento_humano": 0.5283116903148783, "reclamacao_atendimento": 0.06550817451635388, "recarga_saldo": 0.004029140043708837, "sem_correspondencia": 0.3181972268068422}, "confidence": 0.5283116903148783, "input_tokens": 58, "latency_ms": 214.48785000006865} +{"id": "g0291-atendimento_humano-emocional-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_explicacao": 0.014083442917692843, "atendimento_humano": 0.5255343805131131, "recarga_nao_creditada": 0.0025473662589873196, "conta_vencimento": 0.004126971502019916, "fidelidade_resgate": 0.014925739418624247, "suporte_sem_sinal": 0.14254240396286502, "reclamacao_atendimento": 0.09602106908665152, "suporte_configuracao": 0.022006714260532155, "fidelidade_pontos": 0.06523482366327678, "roaming_pacote": 0.0026570516087865473, "conta_contestacao": 0.016046590770560646, "sem_correspondencia": 0.09427344603688999}, "confidence": 0.5255343805131131, "input_tokens": 46, "latency_ms": 285.11427599994477} +{"id": "g0291-atendimento_humano-emocional-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.21775158246063855, "marketplace_pedido": 0.02287333913073538, "seguranca_perda_roubo": 0.01789908215677829, "internet_pacote_adicional": 0.3037362854154054, "bonus_nao_recebido": 0.033834601139747116, "reclamacao_atendimento": 0.10668848713139457, "recarga_realizar": 0.004135531184597846, "sem_correspondencia": 0.2930810913807028}, "confidence": 0.3037362854154054, "input_tokens": 51, "latency_ms": 226.13275100002284} +{"id": "g0291-atendimento_humano-emocional-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.4173937190486318, "reclamacao_atendimento": 0.06386695876562687, "fidelidade_resgate": 0.01766964813775439, "seguranca_perda_roubo": 0.14856532389024882, "plano_troca": 0.006391039658233519, "recarga_nao_creditada": 0.002200345301539, "portabilidade": 0.003630990437592734, "conta_pagamento_confirmacao": 0.018886141698878978, "marketplace_compra": 0.08718932521517068, "negociacao_religacao": 0.003493741195343216, "suporte_chip_esim": 0.06265536768659213, "sem_correspondencia": 0.16805739896438782}, "confidence": 0.4173937190486318, "input_tokens": 49, "latency_ms": 311.73078300003} +{"id": "g0291-atendimento_humano-emocional-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.006321661503997673, "suporte_sem_sinal": 0.1269125110535888, "plano_consulta": 0.04775173093573836, "recarga_realizar": 0.0072457752244206265, "suporte_chip_esim": 0.0107042059297073, "recarga_nao_creditada": 0.0059441391684783565, "atendimento_humano": 0.42500340174901347, "negociacao_divida": 0.00679964561088025, "seguranca_perda_roubo": 0.05183477970096065, "conta_segunda_via": 0.02022738673978826, "fidelidade_pontos": 0.048122348910990674, "internet_problema_conexao": 0.040421957395625874, "reclamacao_atendimento": 0.06976046777012404, "roaming_pacote": 0.006288905024694914, "negociacao_religacao": 0.006176136290527537, "sem_correspondencia": 0.12048494699146323}, "confidence": 0.42500340174901347, "input_tokens": 52, "latency_ms": 454.56052099996214} +{"id": "g0291-atendimento_humano-emocional-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"seguranca_perda_roubo": 0.014678673661495794, "reclamacao_atendimento": 0.07745511001838952, "atendimento_humano": 0.47201266379268314, "cancelamento_linha": 0.005763030549255338, "bonus_nao_recebido": 0.00734196222905762, "desconto_retencao": 0.009295260434136265, "fidelidade_pontos": 0.1379003211987636, "conta_explicacao": 0.03709881712995805, "conta_debito_automatico_digital": 0.02757575705915577, "fidelidade_resgate": 0.01216983130206069, "conta_pagamento_confirmacao": 0.018547031829794062, "roaming_pacote": 0.002730994688899779, "recarga_saldo": 0.0019238288308269982, "portabilidade": 0.004313941998770151, "recarga_nao_creditada": 0.001735520297700089, "sem_correspondencia": 0.16945725497905312}, "confidence": 0.47201266379268314, "input_tokens": 41, "latency_ms": 440.26943599999413} +{"id": "g0291-atendimento_humano-emocional-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.033399599509139746, "beneficios_consulta": 0.08200796441523095, "reclamacao_atendimento": 0.13561760962439598, "fidelidade_pontos": 0.03541037331471004, "suporte_chip_esim": 0.031795117026903796, "conta_contestacao": 0.04254213962341602, "cadastro_atualizacao": 0.025082673106595677, "conta_debito_automatico_digital": 0.010493854669577252, "troca_numero": 0.0020772183141222183, "internet_problema_conexao": 0.08150556433044037, "vas_cancelamento": 0.003613225771825341, "internet_pacote_adicional": 0.07141647268389947, "plano_nova_linha": 0.02473192399725924, "internet_consumo": 0.03287200156154479, "atendimento_humano": 0.15532744943554902, "sem_correspondencia": 0.2321068126153901}, "confidence": 0.2321068126153901, "input_tokens": 48, "latency_ms": 471.7189980000285} +{"id": "g0291-atendimento_humano-emocional-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.03701205971549807, "fidelidade_resgate": 0.01990908968611619, "internet_consumo": 0.01833955222011436, "troca_numero": 0.0028802438542278046, "conta_explicacao": 0.02859772219622385, "seguranca_fraude": 0.09166339902241875, "suporte_chip_esim": 0.03355962081015556, "fidelidade_pontos": 0.0892477270468662, "desconto_retencao": 0.011584748662347247, "parceiros_ofertas": 0.07000009060138952, "atendimento_humano": 0.32380581316755147, "conta_vencimento": 0.0038812307672267065, "reclamacao_atendimento": 0.04457685408455482, "recarga_saldo": 0.0037115153866199187, "conta_segunda_via": 0.026208060197868224, "sem_correspondencia": 0.1950222725808213}, "confidence": 0.32380581316755147, "input_tokens": 47, "latency_ms": 431.6949809999642} +{"id": "g0291-atendimento_humano-emocional-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_compra": 0.03326472478940553, "conta_explicacao": 0.02108769389189772, "atendimento_humano": 0.4936544954124524, "reclamacao_atendimento": 0.04060680967610879, "fidelidade_pontos": 0.02625802777203038, "recarga_realizar": 0.0031942653785442935, "troca_numero": 0.002481713305181738, "sem_correspondencia": 0.3794522697743792}, "confidence": 0.4936544954124524, "input_tokens": 55, "latency_ms": 209.66220799994062} +{"id": "g0291-atendimento_humano-emocional-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 82, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.01303003641633595, "reclamacao_atendimento": 0.06576158608538105, "atendimento_humano": 0.7934609065426461, "sem_correspondencia": 0.12774747095563693}, "confidence": 0.7934609065426461, "input_tokens": 41, "latency_ms": 147.22032800000306} +{"id": "g0291-atendimento_humano-emocional-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 0.08402703203898995, "seguranca_fraude": 0.06776997645828338, "recarga_saldo": 0.0056247279766750815, "atendimento_humano": 0.2852037930711354, "roaming_duvida": 0.02089583935050195, "conta_explicacao": 0.03342524641463092, "bonus_nao_recebido": 0.013450223415793886, "suporte_sem_sinal": 0.20445018116401575, "conta_segunda_via": 0.017298488453871, "recarga_nao_creditada": 0.005284013381643613, "reclamacao_atendimento": 0.0886538799783189, "sem_correspondencia": 0.17391659829614017}, "confidence": 0.2852037930711354, "input_tokens": 45, "latency_ms": 309.4842069999686} +{"id": "g0291-atendimento_humano-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"plano_consulta": 0.08408095058071802, "marketplace_compra": 0.11265142416731315, "suporte_sem_sinal": 0.14170831636544098, "negociacao_divida": 0.009507803376987669, "internet_pacote_adicional": 0.15729752399040245, "reclamacao_atendimento": 0.16715823343543704, "seguranca_perda_roubo": 0.11860180809104505, "cancelamento_linha": 0.002788096704636166, "seguranca_fraude": 0.03702909550273713, "conta_contestacao": 0.04548392879859353, "conta_vencimento": 0.002932816085646895, "sem_correspondencia": 0.12076000290104193}, "confidence": 0.16715823343543704, "input_tokens": 46, "latency_ms": 302.61742700008654} +{"id": "g0293-atendimento_humano-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.01123162617998504, "conta_segunda_via": 0.030930587460150517, "parceiros_ofertas": 0.07537504148686928, "fidelidade_resgate": 0.013657203627456472, "atendimento_humano": 0.37467821752072755, "recarga_realizar": 0.013596448800404788, "plano_nova_linha": 0.027492863558129556, "cadastro_atualizacao": 0.04722398806282527, "reclamacao_atendimento": 0.09785876245401254, "recarga_saldo": 0.006162864509806169, "marketplace_pedido": 0.04412685627073636, "sem_correspondencia": 0.25766554006889647}, "confidence": 0.37467821752072755, "input_tokens": 56, "latency_ms": 288.2705929999929} +{"id": "g0293-atendimento_humano-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.0942502286018489, "portabilidade": 0.029327896303381763, "atendimento_humano": 0.3227433446556155, "bonus_nao_recebido": 0.016169161887361918, "seguranca_perda_roubo": 0.037064096492745245, "negociacao_divida": 0.020658710230737603, "internet_consumo": 0.029447889762237896, "suporte_sem_sinal": 0.18796967786100452, "troca_numero": 0.004667562730888682, "suporte_chip_esim": 0.004084928746083978, "reclamacao_atendimento": 0.06633995235516861, "sem_correspondencia": 0.1872765503729254}, "confidence": 0.3227433446556155, "input_tokens": 47, "latency_ms": 314.9610620000658} +{"id": "g0293-atendimento_humano-indireto_multiplo-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 106, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"bonus_nao_recebido": 0.03448837311900233, "internet_problema_conexao": 0.031957727494827975, "marketplace_compra": 0.007964259155389347, "negociacao_divida": 0.00632262613710037, "vas_cancelamento": 0.0017727356486987036, "marketplace_pedido": 0.009985806598308078, "reclamacao_atendimento": 0.026697731121065195, "atendimento_humano": 0.38913197018406254, "plano_consulta": 0.36082533644585363, "conta_contestacao": 0.01012053451831939, "recarga_realizar": 0.002271676010867398, "sem_correspondencia": 0.11846122356650503}, "confidence": 0.38913197018406254, "input_tokens": 51, "latency_ms": 298.51951099999496} +{"id": "g0293-atendimento_humano-indireto_multiplo-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.0048830097039076455, "atendimento_humano": 0.7640370952618039, "reclamacao_atendimento": 0.10135940716537724, "sem_correspondencia": 0.12972048786891124}, "confidence": 0.7640370952618039, "input_tokens": 50, "latency_ms": 146.91551399994296} +{"id": "g0293-atendimento_humano-indireto_multiplo-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0432122965330807, "reclamacao_atendimento": 0.0797534924846574, "atendimento_humano": 0.38651882018258044, "sem_correspondencia": 0.4905153907996815}, "confidence": 0.4905153907996815, "input_tokens": 51, "latency_ms": 147.47417199998836} +{"id": "g0293-atendimento_humano-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 0.009184517184496746, "conta_pagamento_confirmacao": 0.01749635724466407, "cadastro_atualizacao": 0.028911904980866165, "conta_explicacao": 0.01974259349886446, "plano_consulta": 0.03895691479739475, "parceiros_ofertas": 0.033251402180329286, "atendimento_humano": 0.2759609008131175, "reclamacao_atendimento": 0.06460354720584978, "vas_consulta": 0.1087136258706464, "recarga_realizar": 0.0032500915499624025, "troca_numero": 0.0016629577021588587, "internet_problema_conexao": 0.15868404765587069, "seguranca_fraude": 0.04453857642281446, "conta_debito_automatico_digital": 0.00838934658145367, "roaming_cobranca": 0.0040765592456952415, "sem_correspondencia": 0.1825766570658155}, "confidence": 0.2759609008131175, "input_tokens": 49, "latency_ms": 425.438477000057} +{"id": "g0293-atendimento_humano-indireto_multiplo-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_configuracao": 0.012862922578830309, "internet_consumo": 0.6747252917567084, "cancelamento_linha": 0.0007678334341576552, "roaming_pacote": 0.0013774872010894335, "suporte_sem_sinal": 0.03360495332067965, "reclamacao_atendimento": 0.02861326550385007, "seguranca_perda_roubo": 0.003554252196728768, "conta_explicacao": 0.01919998221844441, "conta_segunda_via": 0.007821488166851381, "bonus_nao_recebido": 0.0020295579381186123, "parceiros_ofertas": 0.018579270625792198, "fidelidade_resgate": 0.005725133678438839, "atendimento_humano": 0.11737162578837611, "vas_contratacao": 0.0029415639480288467, "conta_debito_automatico_digital": 0.002612557253057985, "sem_correspondencia": 0.0682128143908474}, "confidence": 0.6747252917567084, "input_tokens": 47, "latency_ms": 432.6216270000032} +{"id": "g0293-atendimento_humano-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.09640725100647288, "reclamacao_atendimento": 0.234667453686408, "atendimento_humano": 0.40780622374722697, "sem_correspondencia": 0.26111907155989217}, "confidence": 0.40780622374722697, "input_tokens": 45, "latency_ms": 141.8798729999935} +{"id": "g0293-atendimento_humano-indireto_multiplo-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["troca_numero"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.0025412052481694216, "plano_troca": 0.20089503079662288, "roaming_pacote": 0.0019751388019751868, "conta_segunda_via": 0.023836566760308486, "conta_contestacao": 0.02667614492848974, "desconto_retencao": 0.019120489185706458, "internet_pacote_adicional": 0.09891791873176213, "atendimento_humano": 0.35981015482971807, "marketplace_compra": 0.018265710195234656, "parceiros_ofertas": 0.027506914424234554, "internet_problema_conexao": 0.016910866887512775, "reclamacao_atendimento": 0.017220634072972137, "suporte_configuracao": 0.021622889483835464, "fidelidade_resgate": 0.03642550666749291, "marketplace_pedido": 0.0215984869710024, "sem_correspondencia": 0.10667634201496275}, "confidence": 0.35981015482971807, "input_tokens": 46, "latency_ms": 406.0068409999076} +{"id": "g0293-atendimento_humano-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_resgate": 0.020618036480560594, "internet_consumo": 0.05722743670626574, "seguranca_perda_roubo": 0.06304491339201418, "roaming_duvida": 0.009003526570989519, "seguranca_fraude": 0.06477148859544152, "reclamacao_atendimento": 0.11353753557363831, "negociacao_divida": 0.014087793479596282, "troca_numero": 0.0029451253488560632, "recarga_saldo": 0.00385927690037672, "parceiros_ofertas": 0.046392977442933844, "portabilidade": 0.012042232842371433, "plano_consulta": 0.2653841686067868, "bonus_nao_recebido": 0.02001236946793157, "plano_nova_linha": 0.015197278067643821, "suporte_sem_sinal": 0.13230194209929017, "sem_correspondencia": 0.15957389842530342}, "confidence": 0.2653841686067868, "input_tokens": 43, "latency_ms": 437.5097079999932} +{"id": "g0293-atendimento_humano-indireto_multiplo-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.36043163033590775, "vas_cancelamento": 0.035248966863325, "reclamacao_atendimento": 0.09111444382221331, "sem_correspondencia": 0.513204958978554}, "confidence": 0.513204958978554, "input_tokens": 51, "latency_ms": 155.91048500004945} +{"id": "g0293-atendimento_humano-indireto_multiplo-11-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"troca_numero": 0.0022625257508686533, "atendimento_humano": 0.16111511168359086, "conta_debito_automatico_digital": 0.013099203960891485, "reclamacao_atendimento": 0.13471484331684133, "fidelidade_resgate": 0.44333333262164765, "roaming_pacote": 0.0019922934224917066, "suporte_sem_sinal": 0.09605718509170406, "sem_correspondencia": 0.14742550415196426}, "confidence": 0.44333333262164765, "input_tokens": 51, "latency_ms": 236.27060000001165} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.04763605190527347, "cadastro_atualizacao": 0.06329852748693401, "conta_vencimento": 0.010903589774895075, "vas_cancelamento": 0.027584294242694117, "plano_consulta": 0.11074940267196795, "internet_problema_conexao": 0.03857790844679835, "troca_numero": 0.004970900448200501, "vas_consulta": 0.23822556650455104, "roaming_pacote": 0.010472977904420132, "negociacao_religacao": 0.01334045755949215, "recarga_nao_creditada": 0.0062285113538248435, "sem_correspondencia": 0.4280118117009484}, "confidence": 0.4280118117009484, "input_tokens": 32, "latency_ms": 272.845527999948} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.2014468616384103, "suporte_sem_sinal": 0.26076385457765544, "desconto_retencao": 0.06245704014132301, "roaming_cobranca": 0.009817520186218377, "fidelidade_resgate": 0.030288148763064744, "negociacao_divida": 0.01782522169680518, "roaming_duvida": 0.016903130388758306, "suporte_chip_esim": 0.03802962985224677, "negociacao_religacao": 0.009239099016438304, "cancelamento_linha": 0.004539664382817139, "recarga_nao_creditada": 0.003737543022396988, "sem_correspondencia": 0.34495228633386543}, "confidence": 0.34495228633386543, "input_tokens": 32, "latency_ms": 294.30766899997707} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.20202476834172192, "vas_cancelamento": 0.02163370837607221, "cancelamento_linha": 0.017690211147330735, "parceiros_ofertas": 0.13463566902658136, "reclamacao_atendimento": 0.05997703093154335, "recarga_realizar": 0.009950181251550783, "troca_numero": 0.006653129443201663, "desconto_retencao": 0.02548249196369335, "conta_vencimento": 0.01696775257704576, "plano_nova_linha": 0.041925019598344375, "vas_contratacao": 0.024362202200561994, "sem_correspondencia": 0.4386978351423525}, "confidence": 0.4386978351423525, "input_tokens": 30, "latency_ms": 263.2084180000902} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.00922328990870436, "recarga_realizar": 0.007853850687012737, "recarga_nao_creditada": 0.007784300906189588, "conta_contestacao": 0.06830044869967268, "conta_segunda_via": 0.06543271245016463, "plano_consulta": 0.14752452268428545, "recarga_saldo": 0.006753411448833442, "conta_explicacao": 0.07448905066112867, "seguranca_perda_roubo": 0.03945122364235567, "atendimento_humano": 0.07165401501359124, "roaming_pacote": 0.007555491687308747, "conta_pagamento_confirmacao": 0.053398864847944066, "negociacao_religacao": 0.01072257041327178, "suporte_sem_sinal": 0.127690985465558, "conta_debito_automatico_digital": 0.02210234544010583, "sem_correspondencia": 0.2800629160438731}, "confidence": 0.2800629160438731, "input_tokens": 32, "latency_ms": 408.75350599992544} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.11329901338603264, "beneficios_consulta": 0.20895366476308602, "suporte_chip_esim": 0.037405490006553174, "internet_problema_conexao": 0.01911017817168926, "recarga_saldo": 0.004654510302161653, "suporte_configuracao": 0.05241436911558571, "reclamacao_atendimento": 0.07612553820227658, "sem_correspondencia": 0.48803723605261495}, "confidence": 0.48803723605261495, "input_tokens": 30, "latency_ms": 206.48033899999518} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.015360387186686234, "seguranca_perda_roubo": 0.0578331060886189, "atendimento_humano": 0.11071191161018318, "sem_correspondencia": 0.8160945951145117}, "confidence": 0.8160945951145117, "input_tokens": 31, "latency_ms": 138.16547500005072} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.008485167366314375, "recarga_realizar": 0.009222361345052358, "fidelidade_pontos": 0.041827727498744874, "sem_correspondencia": 0.9404647437898884}, "confidence": 0.9404647437898884, "input_tokens": 33, "latency_ms": 125.51433600003747} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.039761091328826804, "plano_consulta": 0.14208048158644196, "marketplace_pedido": 0.0744348891247842, "marketplace_compra": 0.08800381904829088, "recarga_realizar": 0.011830087398586053, "vas_contratacao": 0.03163130859639321, "vas_cancelamento": 0.01688029939292969, "sem_correspondencia": 0.5953780235237472}, "confidence": 0.5953780235237472, "input_tokens": 36, "latency_ms": 208.3203439999579} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.029266555607385208, "conta_explicacao": 0.07159154588798677, "suporte_configuracao": 0.05416783483616893, "internet_consumo": 0.0549777799713528, "fidelidade_pontos": 0.09280418250246766, "plano_troca": 0.038468311003222365, "conta_vencimento": 0.01379464420901573, "sem_correspondencia": 0.6449291459824005}, "confidence": 0.6449291459824005, "input_tokens": 35, "latency_ms": 195.02539500001603} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.01453898915185472, "seguranca_perda_roubo": 0.05787014489006467, "fidelidade_resgate": 0.06084888696139268, "conta_segunda_via": 0.09786719660224101, "roaming_cobranca": 0.0076194678983090855, "plano_troca": 0.03404300228711633, "suporte_chip_esim": 0.06583388036310041, "sem_correspondencia": 0.6613784318459212}, "confidence": 0.6613784318459212, "input_tokens": 33, "latency_ms": 218.6988979999569} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.054504186879451896, "bonus_nao_recebido": 0.0884361655267767, "recarga_realizar": 0.011446033806982118, "sem_correspondencia": 0.8456136137867892}, "confidence": 0.8456136137867892, "input_tokens": 30, "latency_ms": 140.35720800006857} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0347512715198668, "plano_nova_linha": 0.04862033048064994, "internet_problema_conexao": 0.03383743541706065, "sem_correspondencia": 0.8827909625824226}, "confidence": 0.8827909625824226, "input_tokens": 36, "latency_ms": 136.71062899993558} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 0.022062957345402343, "marketplace_pedido": 0.06232011115823909, "conta_pagamento_confirmacao": 0.07118257009943044, "roaming_duvida": 0.013939922958037627, "beneficios_consulta": 0.19044239987280628, "cancelamento_linha": 0.005798972251083613, "conta_debito_automatico_digital": 0.041325744114776214, "vas_cancelamento": 0.005748310626919422, "roaming_cobranca": 0.0077448452116390945, "parceiros_ofertas": 0.20656366954902475, "cadastro_atualizacao": 0.04765519542224777, "vas_contratacao": 0.012662853285648657, "reclamacao_atendimento": 0.0690270349886527, "conta_segunda_via": 0.03377555977368247, "recarga_nao_creditada": 0.005454617561778744, "sem_correspondencia": 0.20429523578063077}, "confidence": 0.20656366954902475, "input_tokens": 36, "latency_ms": 431.5613479999456} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.12469110556613865, "plano_troca": 0.019458340354069712, "troca_numero": 0.0034588472692184792, "desconto_retencao": 0.06343202251566187, "seguranca_fraude": 0.0791797483765909, "recarga_realizar": 0.006735874296025261, "atendimento_humano": 0.08819796087463784, "vas_cancelamento": 0.010865194652177055, "parceiros_ofertas": 0.1666164238319593, "roaming_duvida": 0.01967193545987499, "conta_pagamento_confirmacao": 0.09482175795011939, "sem_correspondencia": 0.32287078885352655}, "confidence": 0.32287078885352655, "input_tokens": 31, "latency_ms": 268.77171000001} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.006527282782126885, "atendimento_humano": 0.10510858173903007, "beneficios_consulta": 0.1530924334635084, "recarga_saldo": 0.004700488089131308, "fidelidade_pontos": 0.032118258661877355, "bonus_nao_recebido": 0.01781780709548963, "plano_consulta": 0.16103285938881787, "portabilidade": 0.006978937878318193, "conta_debito_automatico_digital": 0.014791434549567812, "parceiros_ofertas": 0.07240642111574118, "roaming_pacote": 0.007318992132371365, "suporte_configuracao": 0.03266183808385851, "conta_pagamento_confirmacao": 0.034147655116531395, "desconto_retencao": 0.006712583365501019, "negociacao_divida": 0.00911585924214157, "sem_correspondencia": 0.33546856729598745}, "confidence": 0.33546856729598745, "input_tokens": 40, "latency_ms": 407.8441220000286} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.017301921977699086, "recarga_realizar": 0.010737443141484027, "conta_vencimento": 0.00858307501912534, "internet_problema_conexao": 0.07343636952420228, "fidelidade_pontos": 0.187348095398779, "negociacao_divida": 0.020444660906177244, "roaming_cobranca": 0.009016070196566289, "portabilidade": 0.008433414265177437, "vas_contratacao": 0.010095829830500835, "cadastro_atualizacao": 0.0465157175396079, "roaming_duvida": 0.016263484197886983, "cancelamento_linha": 0.008603616271227587, "atendimento_humano": 0.14094300036210475, "suporte_configuracao": 0.03616512440150053, "suporte_sem_sinal": 0.15491485158799603, "sem_correspondencia": 0.25119732537996464}, "confidence": 0.25119732537996464, "input_tokens": 41, "latency_ms": 399.7512299999926} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"roaming_duvida": 0.009858618159861998, "desconto_retencao": 0.012851306737729308, "fidelidade_resgate": 0.028222451902918267, "bonus_nao_recebido": 0.010952920285700699, "negociacao_religacao": 0.00915432597551892, "recarga_realizar": 0.010064961051253046, "suporte_sem_sinal": 0.12514537153278163, "seguranca_perda_roubo": 0.03821963316210844, "recarga_nao_creditada": 0.004621309073299983, "vas_consulta": 0.23416276981135856, "vas_contratacao": 0.013854664285883387, "fidelidade_pontos": 0.15737187334765917, "suporte_chip_esim": 0.09216045279262931, "conta_segunda_via": 0.055448094386485035, "plano_troca": 0.008116147208790015, "sem_correspondencia": 0.1897951002860222}, "confidence": 0.23416276981135856, "input_tokens": 32, "latency_ms": 440.7536549999804} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.041640936397591165, "bonus_nao_recebido": 0.0641260952325293, "suporte_sem_sinal": 0.2883047397068574, "sem_correspondencia": 0.6059282286630222}, "confidence": 0.6059282286630222, "input_tokens": 37, "latency_ms": 146.14641600007872} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.11667566649395586, "bonus_nao_recebido": 0.09758302610117521, "negociacao_divida": 0.013431734367311546, "recarga_saldo": 0.023702666315290482, "reclamacao_atendimento": 0.04403483177283829, "internet_pacote_adicional": 0.4025801427662735, "conta_debito_automatico_digital": 0.01010031366462418, "parceiros_ofertas": 0.060926008297348726, "suporte_chip_esim": 0.013363052126358691, "negociacao_religacao": 0.007305045550557757, "recarga_realizar": 0.012565718988102654, "sem_correspondencia": 0.19773179355616308}, "confidence": 0.4025801427662735, "input_tokens": 38, "latency_ms": 295.90406499994515} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.07746020901298534, "vas_contratacao": 0.02512742214865602, "conta_segunda_via": 0.09183146154583331, "conta_vencimento": 0.011334273161920943, "marketplace_pedido": 0.0935962729963318, "suporte_configuracao": 0.059488258770566745, "plano_troca": 0.016535331256049522, "sem_correspondencia": 0.6246267711076563}, "confidence": 0.6246267711076563, "input_tokens": 36, "latency_ms": 209.15828099998635} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.02814970029165557, "vas_contratacao": 0.020195652684034837, "conta_pagamento_confirmacao": 0.09171873631945412, "fidelidade_pontos": 0.07858638084820303, "negociacao_divida": 0.02947727075515494, "roaming_cobranca": 0.020267040418567042, "plano_consulta": 0.08107985908523885, "sem_correspondencia": 0.6505253595976916}, "confidence": 0.6505253595976916, "input_tokens": 39, "latency_ms": 212.88630600008673} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.010705263453584756, "conta_debito_automatico_digital": 0.014235040305508677, "negociacao_religacao": 0.007858763522084462, "roaming_cobranca": 0.012541517732120285, "internet_consumo": 0.060100630485458585, "conta_pagamento_confirmacao": 0.04450912442532484, "plano_consulta": 0.1247648384865824, "sem_correspondencia": 0.725284821589336}, "confidence": 0.725284821589336, "input_tokens": 35, "latency_ms": 212.8819660000545} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.042546224086803704, "vas_contratacao": 0.027835808849907342, "cancelamento_linha": 0.02397592937932869, "sem_correspondencia": 0.9056420376839602}, "confidence": 0.9056420376839602, "input_tokens": 31, "latency_ms": 142.1216020000884} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"bonus_nao_recebido": 0.04039395766177432, "vas_consulta": 0.30884127227005553, "marketplace_compra": 0.05508960873826548, "beneficios_consulta": 0.12665521449778527, "suporte_chip_esim": 0.10463165700925409, "troca_numero": 0.09744213022355254, "vas_cancelamento": 0.008965855936406109, "sem_correspondencia": 0.2579803036629067}, "confidence": 0.30884127227005553, "input_tokens": 39, "latency_ms": 212.15198300001248} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.49899788616451846, "roaming_cobranca": 0.0038801924432192085, "cadastro_atualizacao": 0.03431483451838669, "seguranca_perda_roubo": 0.01928648195905094, "conta_vencimento": 0.002686513602362655, "vas_consulta": 0.18981738336238385, "troca_numero": 0.001674895970025404, "roaming_pacote": 0.0026713404962099545, "vas_contratacao": 0.010364282965395889, "recarga_realizar": 0.014316796093117017, "plano_nova_linha": 0.007654872566566214, "suporte_chip_esim": 0.022578720031312366, "fidelidade_resgate": 0.012169554772047649, "atendimento_humano": 0.0469309500467727, "recarga_saldo": 0.008459945453209577, "sem_correspondencia": 0.12419534955542139}, "confidence": 0.49899788616451846, "input_tokens": 55, "latency_ms": 419.8839240000325} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.07534471843134821, "internet_problema_conexao": 0.06314748478570964, "beneficios_consulta": 0.09624877500348705, "sem_correspondencia": 0.765259021779455}, "confidence": 0.765259021779455, "input_tokens": 47, "latency_ms": 151.65017300000727} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.14274249292922472, "plano_consulta": 0.12264096154394649, "conta_contestacao": 0.04198227623375497, "internet_pacote_adicional": 0.1176888141761259, "recarga_saldo": 0.006706094050769883, "internet_problema_conexao": 0.05111165101947803, "suporte_sem_sinal": 0.06845294359037642, "suporte_chip_esim": 0.020369780213703597, "portabilidade": 0.008793658159229377, "parceiros_ofertas": 0.058503949098567105, "roaming_pacote": 0.003767502315209603, "desconto_retencao": 0.009517923476720138, "atendimento_humano": 0.06920791088640368, "internet_consumo": 0.07832693681616916, "conta_debito_automatico_digital": 0.010292483004819011, "sem_correspondencia": 0.18989462248550193}, "confidence": 0.18989462248550193, "input_tokens": 52, "latency_ms": 441.6682269999228} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.019337295873586034, "recarga_nao_creditada": 0.00508357009585818, "conta_explicacao": 0.032360157836000096, "sem_correspondencia": 0.9432189761945557}, "confidence": 0.9432189761945557, "input_tokens": 47, "latency_ms": 153.6539610000318} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.04331445746411378, "suporte_configuracao": 0.05701674590000668, "fidelidade_pontos": 0.01569189150258395, "atendimento_humano": 0.10755688082262822, "marketplace_pedido": 0.03651703565821188, "internet_problema_conexao": 0.059287142726343924, "troca_numero": 0.003409619484399495, "sem_correspondencia": 0.677206226441712}, "confidence": 0.677206226441712, "input_tokens": 47, "latency_ms": 207.46247000010953} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.00866162098804239, "bonus_nao_recebido": 0.014394463535565822, "vas_consulta": 0.17120673734301797, "marketplace_compra": 0.11767421306631348, "seguranca_fraude": 0.07672627037986761, "internet_consumo": 0.09215917159321431, "suporte_chip_esim": 0.07706679170516252, "portabilidade": 0.006773270927247307, "fidelidade_resgate": 0.020390269660685433, "reclamacao_atendimento": 0.09540763953630972, "roaming_pacote": 0.006631020255844893, "desconto_retencao": 0.014057877979352106, "cancelamento_linha": 0.003916344952507679, "conta_debito_automatico_digital": 0.004827837779275395, "plano_troca": 0.0075545047917203925, "sem_correspondencia": 0.28255196550587297}, "confidence": 0.28255196550587297, "input_tokens": 47, "latency_ms": 456.38651399997343} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.04149296297012311, "internet_problema_conexao": 0.07179140580374659, "vas_cancelamento": 0.02209521171450512, "cancelamento_linha": 0.04689235796172082, "vas_contratacao": 0.028737454867896722, "vas_consulta": 0.37167985701053774, "suporte_configuracao": 0.03769492132886005, "sem_correspondencia": 0.3796158283426098}, "confidence": 0.3796158283426098, "input_tokens": 46, "latency_ms": 215.93841899994004} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.012682708639928793, "internet_problema_conexao": 0.06080512572217929, "fidelidade_resgate": 0.035687747578305944, "sem_correspondencia": 0.890824418059586}, "confidence": 0.890824418059586, "input_tokens": 50, "latency_ms": 145.80505100002483} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.1922072885896754, "vas_cancelamento": 0.0066845606854373475, "atendimento_humano": 0.09436024571647467, "roaming_pacote": 0.009454079749578242, "conta_contestacao": 0.12554378602931623, "suporte_sem_sinal": 0.13603757100118558, "plano_consulta": 0.07378202556522055, "suporte_chip_esim": 0.015725576993825287, "fidelidade_resgate": 0.018429185894773572, "recarga_nao_creditada": 0.014748709035941951, "recarga_realizar": 0.01067568530624314, "negociacao_divida": 0.01439532614134419, "recarga_saldo": 0.009146584048806484, "seguranca_fraude": 0.08149383829334549, "desconto_retencao": 0.05860955545150934, "sem_correspondencia": 0.13870598149732252}, "confidence": 0.1922072885896754, "input_tokens": 44, "latency_ms": 431.3112050000427} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_pagamento_confirmacao": 0.011807171214756502, "bonus_nao_recebido": 0.008992549426643077, "conta_vencimento": 0.0021246239544105753, "fidelidade_resgate": 0.005421701125332774, "atendimento_humano": 0.035306291341603714, "plano_troca": 0.010253680388633803, "conta_contestacao": 0.021637295391091653, "beneficios_consulta": 0.09189715639748935, "conta_explicacao": 0.01809574929323251, "internet_consumo": 0.050783148401562, "cancelamento_linha": 0.0017361226089436356, "suporte_configuracao": 0.018166989885381794, "internet_pacote_adicional": 0.5958547853675268, "seguranca_perda_roubo": 0.0549759963441117, "seguranca_fraude": 0.014141937407142298, "sem_correspondencia": 0.05880480145213778}, "confidence": 0.5958547853675268, "input_tokens": 43, "latency_ms": 415.81968299999517} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.006150358984275696, "atendimento_humano": 0.1463871376975269, "suporte_sem_sinal": 0.21889265291270743, "reclamacao_atendimento": 0.0400475914380305, "conta_debito_automatico_digital": 0.007976355568741593, "beneficios_consulta": 0.15819372945999013, "vas_consulta": 0.16106914678899126, "sem_correspondencia": 0.26128302714973645}, "confidence": 0.26128302714973645, "input_tokens": 45, "latency_ms": 221.3331890000063} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.028239776067095563, "recarga_realizar": 0.008394146521820169, "conta_contestacao": 0.048057244279743394, "cadastro_atualizacao": 0.047422227556279256, "conta_pagamento_confirmacao": 0.022773394859558697, "suporte_chip_esim": 0.019533036704199726, "marketplace_compra": 0.04281896819010913, "troca_numero": 0.0021061865142503597, "internet_pacote_adicional": 0.4383959568127105, "plano_consulta": 0.10357783216431649, "bonus_nao_recebido": 0.027087865990181315, "sem_correspondencia": 0.2115933643397354}, "confidence": 0.4383959568127105, "input_tokens": 50, "latency_ms": 323.03915700003927} +{"id": "g0298-oos_fora_do_dominio-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.07092786018842076, "parceiros_ofertas": 0.11029753705925248, "desconto_retencao": 0.028815155430428487, "seguranca_fraude": 0.07145082384970036, "seguranca_perda_roubo": 0.07915216802811782, "negociacao_divida": 0.013115260643142132, "internet_consumo": 0.1135003700409723, "conta_explicacao": 0.04316791922853036, "vas_cancelamento": 0.006319795700551351, "roaming_duvida": 0.011220259635036747, "conta_pagamento_confirmacao": 0.04663798216336548, "marketplace_compra": 0.04292450877969782, "beneficios_consulta": 0.14572975375966254, "conta_debito_automatico_digital": 0.010044246116875745, "troca_numero": 0.002020775646189293, "sem_correspondencia": 0.20467558373005632}, "confidence": 0.20467558373005632, "input_tokens": 39, "latency_ms": 459.76645799999005} +{"id": "g0298-oos_fora_do_dominio-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.048646767258722884, "suporte_configuracao": 0.023114441231759746, "conta_vencimento": 0.0062163784892342346, "sem_correspondencia": 0.9220224130202831}, "confidence": 0.9220224130202831, "input_tokens": 44, "latency_ms": 142.82853099996373} +{"id": "g0298-oos_fora_do_dominio-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.017927122456266507, "recarga_nao_creditada": 0.004159331573505469, "recarga_realizar": 0.00590734731776414, "internet_pacote_adicional": 0.45632254859522514, "marketplace_pedido": 0.06173238159399927, "fidelidade_resgate": 0.014764749407496966, "roaming_pacote": 0.0038398241154743054, "conta_contestacao": 0.05847294237533701, "plano_nova_linha": 0.015913306767460833, "internet_problema_conexao": 0.06544744619548694, "atendimento_humano": 0.0903337727037214, "sem_correspondencia": 0.20517922689826204}, "confidence": 0.45632254859522514, "input_tokens": 37, "latency_ms": 283.19562699994094} +{"id": "g0298-oos_fora_do_dominio-emocional-4-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.012298271163072846, "portabilidade": 0.012481783621326138, "reclamacao_atendimento": 0.33996752189445095, "conta_pagamento_confirmacao": 0.042894922556406166, "marketplace_compra": 0.09765868715842085, "conta_contestacao": 0.09578374108490875, "vas_cancelamento": 0.01297395128455531, "sem_correspondencia": 0.385941121236859}, "confidence": 0.385941121236859, "input_tokens": 41, "latency_ms": 211.41935599996486} +{"id": "g0298-oos_fora_do_dominio-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.010645598658312168, "parceiros_ofertas": 0.18097568289944369, "conta_debito_automatico_digital": 0.021146948494377843, "conta_pagamento_confirmacao": 0.026367365208890815, "negociacao_religacao": 0.008991103242524298, "reclamacao_atendimento": 0.10885066827919328, "cadastro_atualizacao": 0.05356592087962996, "sem_correspondencia": 0.589456712337628}, "confidence": 0.589456712337628, "input_tokens": 44, "latency_ms": 226.39441899991652} +{"id": "g0298-oos_fora_do_dominio-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.07295144039103034, "conta_pagamento_confirmacao": 0.07056743327185114, "suporte_sem_sinal": 0.22564096603637732, "sem_correspondencia": 0.6308401603007412}, "confidence": 0.6308401603007412, "input_tokens": 45, "latency_ms": 154.21749799997997} +{"id": "g0298-oos_fora_do_dominio-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.03535606392258501, "recarga_nao_creditada": 0.009266040425986654, "reclamacao_atendimento": 0.24866956842943383, "cancelamento_linha": 0.008503573142045336, "negociacao_religacao": 0.014669971759169873, "roaming_pacote": 0.011151829900619832, "roaming_cobranca": 0.010277060013667643, "vas_consulta": 0.1603195542144709, "conta_explicacao": 0.03458455256498683, "internet_problema_conexao": 0.07844127086462484, "negociacao_divida": 0.020807983663797134, "sem_correspondencia": 0.3679525310986121}, "confidence": 0.3679525310986121, "input_tokens": 41, "latency_ms": 282.75315799999134} +{"id": "g0298-oos_fora_do_dominio-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.009576985532238269, "suporte_configuracao": 0.020717996930273274, "marketplace_compra": 0.032836865358490695, "marketplace_pedido": 0.03442674846403232, "seguranca_perda_roubo": 0.10956245568947671, "recarga_nao_creditada": 0.01098337760302201, "cancelamento_linha": 0.005026929038351065, "conta_segunda_via": 0.030902662986774028, "cadastro_atualizacao": 0.05052851098146607, "plano_consulta": 0.2192947548128173, "portabilidade": 0.008565213459462932, "conta_pagamento_confirmacao": 0.03822324392943718, "plano_nova_linha": 0.02030075324447194, "vas_consulta": 0.13963417591833735, "bonus_nao_recebido": 0.012844161022829405, "sem_correspondencia": 0.25657516502851946}, "confidence": 0.25657516502851946, "input_tokens": 45, "latency_ms": 445.49628900006155} +{"id": "g0298-oos_fora_do_dominio-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.15361213862910097, "conta_contestacao": 0.07470213708819515, "troca_numero": 0.004579774623035623, "reclamacao_atendimento": 0.047663175124479165, "bonus_nao_recebido": 0.013232367267277643, "desconto_retencao": 0.015426337898549832, "recarga_nao_creditada": 0.007257108661079648, "atendimento_humano": 0.07017275027666182, "conta_vencimento": 0.012239630476567318, "suporte_configuracao": 0.029266948221099424, "vas_consulta": 0.2594209641616438, "vas_contratacao": 0.015336221262535794, "roaming_cobranca": 0.004400312486108305, "vas_cancelamento": 0.00680938138171776, "plano_troca": 0.010674779427642694, "sem_correspondencia": 0.27520597301430505}, "confidence": 0.27520597301430505, "input_tokens": 33, "latency_ms": 416.85902200003966} +{"id": "g0298-oos_fora_do_dominio-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.011486452715346382, "vas_consulta": 0.13646711065935718, "roaming_duvida": 0.06490354076736085, "roaming_cobranca": 0.017661431360190133, "cadastro_atualizacao": 0.07431550137091564, "conta_pagamento_confirmacao": 0.02708180925696264, "plano_nova_linha": 0.0422108088250348, "suporte_chip_esim": 0.08586055569515097, "portabilidade": 0.010443553997226098, "roaming_pacote": 0.015531505067506212, "reclamacao_atendimento": 0.11604945069799649, "sem_correspondencia": 0.3979882795869526}, "confidence": 0.3979882795869526, "input_tokens": 47, "latency_ms": 304.96832899996207} +{"id": "g0298-oos_fora_do_dominio-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.22570484101210217, "conta_contestacao": 0.046458454411092635, "bonus_nao_recebido": 0.030048145932738635, "sem_correspondencia": 0.6977885586440665}, "confidence": 0.6977885586440665, "input_tokens": 40, "latency_ms": 145.73037900004238} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.013570116318588926, "conta_debito_automatico_digital": 0.042267841654679526, "portabilidade": 0.015042100564007944, "fidelidade_resgate": 0.021872157903184378, "plano_troca": 0.020332502826091454, "parceiros_ofertas": 0.08440843483943339, "roaming_pacote": 0.008437073117516389, "conta_segunda_via": 0.05282942740560612, "suporte_configuracao": 0.043033895474037666, "marketplace_pedido": 0.11025776307890768, "marketplace_compra": 0.0846600484045051, "plano_consulta": 0.11598694680963573, "plano_nova_linha": 0.012742216159117532, "roaming_cobranca": 0.008908173343138509, "vas_contratacao": 0.011087220502903943, "sem_correspondencia": 0.3545640815986457}, "confidence": 0.3545640815986457, "input_tokens": 32, "latency_ms": 417.1521879999318} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.027175654864781042, "recarga_realizar": 0.015511171611028465, "recarga_saldo": 0.008070184256097573, "sem_correspondencia": 0.9492429892680929}, "confidence": 0.9492429892680929, "input_tokens": 34, "latency_ms": 138.05821199991897} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.03602136258757082, "vas_cancelamento": 0.11283521228095279, "cancelamento_linha": 0.0802104017114967, "sem_correspondencia": 0.7709330234199797}, "confidence": 0.7709330234199797, "input_tokens": 31, "latency_ms": 139.87575500004823} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.15122378644308718, "desconto_retencao": 0.05950194314625198, "conta_explicacao": 0.0824166720702776, "roaming_pacote": 0.011195807185968229, "plano_consulta": 0.1364634568247606, "internet_consumo": 0.04137454730449066, "roaming_cobranca": 0.011193127771048327, "marketplace_pedido": 0.05659679054614499, "negociacao_religacao": 0.0152326069987724, "fidelidade_resgate": 0.028435726230757276, "conta_segunda_via": 0.02791989834614581, "sem_correspondencia": 0.37844563713229495}, "confidence": 0.37844563713229495, "input_tokens": 33, "latency_ms": 285.8584629999541} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.07724633190612522, "atendimento_humano": 0.1010317646532807, "internet_problema_conexao": 0.05971843640725617, "roaming_cobranca": 0.003857952697469938, "recarga_realizar": 0.006083008343186023, "fidelidade_pontos": 0.08499965131984107, "parceiros_ofertas": 0.10849877317888301, "internet_consumo": 0.06713138724969235, "cadastro_atualizacao": 0.07488435648614836, "negociacao_divida": 0.023535190116806007, "seguranca_perda_roubo": 0.08543824461250737, "sem_correspondencia": 0.30757490302880375}, "confidence": 0.30757490302880375, "input_tokens": 32, "latency_ms": 283.75985600007425} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"bonus_nao_recebido": 0.19771749305999703, "recarga_saldo": 0.006117227183972462, "conta_vencimento": 0.00718447072874514, "marketplace_pedido": 0.025651416490846658, "negociacao_divida": 0.008236717651362021, "fidelidade_pontos": 0.08044562702318687, "plano_consulta": 0.24022800367930727, "plano_troca": 0.010645489490960213, "plano_nova_linha": 0.008971415698235247, "conta_contestacao": 0.07348325298565692, "internet_consumo": 0.03128099152027467, "beneficios_consulta": 0.11327094885355052, "suporte_chip_esim": 0.007743209340312952, "conta_explicacao": 0.0263970203253581, "troca_numero": 0.00647708604540392, "sem_correspondencia": 0.15614962992283}, "confidence": 0.24022800367930727, "input_tokens": 31, "latency_ms": 412.55505899994205} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.7082311584419306, "marketplace_compra": 0.0893281707482188, "recarga_nao_creditada": 0.003359738539324227, "plano_nova_linha": 0.006527941741629831, "recarga_realizar": 0.0030309062299493997, "portabilidade": 0.007166044395158295, "cancelamento_linha": 0.03939646895815219, "desconto_retencao": 0.020758491224551773, "plano_troca": 0.007050496133451135, "suporte_chip_esim": 0.013670963376843806, "roaming_pacote": 0.0014340052296903992, "sem_correspondencia": 0.10004561498109947}, "confidence": 0.7082311584419306, "input_tokens": 31, "latency_ms": 281.36419700001625} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.09815529619660429, "roaming_pacote": 0.015645580859217235, "internet_consumo": 0.08913589233646739, "conta_vencimento": 0.009913221996423912, "fidelidade_resgate": 0.019730392978846153, "fidelidade_pontos": 0.08043570112347984, "conta_segunda_via": 0.04809498365881996, "bonus_nao_recebido": 0.03560096831387745, "suporte_configuracao": 0.032375899103158606, "recarga_saldo": 0.006015658783286879, "recarga_nao_creditada": 0.009528625853647636, "sem_correspondencia": 0.5553677787961706}, "confidence": 0.5553677787961706, "input_tokens": 33, "latency_ms": 278.0143100000032} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.02015184982196895, "beneficios_consulta": 0.10660703977504375, "portabilidade": 0.021744113253046454, "plano_consulta": 0.11967467892219509, "suporte_sem_sinal": 0.2576079128675244, "conta_debito_automatico_digital": 0.04351780903359791, "conta_pagamento_confirmacao": 0.0732952884123392, "sem_correspondencia": 0.35740130791428426}, "confidence": 0.35740130791428426, "input_tokens": 32, "latency_ms": 221.73872799999117} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.07208972041760096, "seguranca_fraude": 0.1579607655572531, "suporte_chip_esim": 0.10800551421223001, "plano_troca": 0.023239280334600376, "conta_pagamento_confirmacao": 0.1528884696364192, "negociacao_divida": 0.013154671257689826, "suporte_configuracao": 0.05128571649028798, "sem_correspondencia": 0.42137586209391853}, "confidence": 0.42137586209391853, "input_tokens": 34, "latency_ms": 228.50015900007747} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.04267066721121843, "recarga_nao_creditada": 0.006120488984622517, "desconto_retencao": 0.0515072122695923, "vas_consulta": 0.32445868879971906, "marketplace_pedido": 0.11231740574568269, "fidelidade_resgate": 0.028948335003990994, "suporte_configuracao": 0.041523292699384776, "sem_correspondencia": 0.39245390928578927}, "confidence": 0.39245390928578927, "input_tokens": 31, "latency_ms": 211.6196360000231} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.16180027842207273, "conta_segunda_via": 0.04206565363305795, "reclamacao_atendimento": 0.15439328312148864, "bonus_nao_recebido": 0.07716623573886465, "plano_nova_linha": 0.01454971103540143, "plano_consulta": 0.10804567616430467, "negociacao_religacao": 0.011493781581482848, "vas_cancelamento": 0.07790802305377834, "internet_problema_conexao": 0.054708790741548684, "roaming_pacote": 0.006704861841465328, "vas_contratacao": 0.011208656220839443, "roaming_duvida": 0.009933568410780701, "seguranca_perda_roubo": 0.03327944026823277, "conta_debito_automatico_digital": 0.013539014549827451, "atendimento_humano": 0.03678440228127222, "sem_correspondencia": 0.18641862293558215}, "confidence": 0.18641862293558215, "input_tokens": 34, "latency_ms": 479.7008969999297} +{"id": "g0306-oos_outra_empresa-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.025947758879609855, "conta_explicacao": 0.08492583765662119, "conta_contestacao": 0.1714200076248124, "plano_consulta": 0.11660862692332151, "troca_numero": 0.009871767815441326, "portabilidade": 0.019460905307045383, "negociacao_religacao": 0.024616571097417602, "sem_correspondencia": 0.5471485246957307}, "confidence": 0.5471485246957307, "input_tokens": 62, "latency_ms": 218.1389959999933} +{"id": "g0306-oos_outra_empresa-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.018071144146057063, "conta_vencimento": 0.00706823982044161, "negociacao_religacao": 0.009897275459122827, "sem_correspondencia": 0.9649633405743785}, "confidence": 0.9649633405743785, "input_tokens": 45, "latency_ms": 141.24608199995237} +{"id": "g0306-oos_outra_empresa-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.029258722929895866, "cancelamento_linha": 0.6471511234051737, "roaming_pacote": 0.010058630426465858, "sem_correspondencia": 0.31353152323846467}, "confidence": 0.6471511234051737, "input_tokens": 47, "latency_ms": 143.45829300009427} +{"id": "g0306-oos_outra_empresa-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.2567170786657256, "suporte_chip_esim": 0.023059084367218863, "negociacao_divida": 0.030232560907512133, "sem_correspondencia": 0.6899912760595435}, "confidence": 0.6899912760595435, "input_tokens": 52, "latency_ms": 152.10057700005564} +{"id": "g0306-oos_outra_empresa-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09858937948477846, "conta_debito_automatico_digital": 0.01471171102136678, "recarga_nao_creditada": 0.003208910929833049, "internet_consumo": 0.09214359187185757, "seguranca_fraude": 0.13407790173866024, "seguranca_perda_roubo": 0.08743335734130728, "conta_contestacao": 0.13009279493836778, "suporte_chip_esim": 0.04030213731174976, "portabilidade": 0.015357097984359766, "fidelidade_pontos": 0.025659197009439874, "marketplace_compra": 0.08150221111384572, "sem_correspondencia": 0.2769217092544337}, "confidence": 0.2769217092544337, "input_tokens": 48, "latency_ms": 323.39319799996247} +{"id": "g0306-oos_outra_empresa-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.12495474849008986, "conta_pagamento_confirmacao": 0.05589748322319078, "marketplace_compra": 0.12991065131728868, "fidelidade_resgate": 0.016724460270858478, "negociacao_divida": 0.02157469151064633, "conta_segunda_via": 0.025012026273499008, "recarga_realizar": 0.005923237343143918, "marketplace_pedido": 0.07910201163441626, "vas_consulta": 0.16731012311609322, "seguranca_fraude": 0.0949606473617055, "suporte_chip_esim": 0.025910540240304914, "sem_correspondencia": 0.25271937921876303}, "confidence": 0.25271937921876303, "input_tokens": 48, "latency_ms": 320.3281410000045} +{"id": "g0306-oos_outra_empresa-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"recarga_realizar": 0.024762263141034784, "beneficios_consulta": 0.2817825631709655, "vas_contratacao": 0.03480219787523498, "conta_segunda_via": 0.054248835057852995, "portabilidade": 0.014649452416490795, "seguranca_fraude": 0.03885861426483175, "internet_problema_conexao": 0.06986793768329455, "negociacao_divida": 0.017175139595391412, "cancelamento_linha": 0.006628753981204293, "internet_pacote_adicional": 0.2090213415689281, "fidelidade_resgate": 0.03182570587366433, "sem_correspondencia": 0.21637719537110653}, "confidence": 0.2817825631709655, "input_tokens": 44, "latency_ms": 298.9934080000012} +{"id": "g0306-oos_outra_empresa-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.018626094202705508, "internet_problema_conexao": 0.354361510751815, "roaming_cobranca": 0.008120195156283495, "roaming_pacote": 0.005530932552975774, "suporte_configuracao": 0.04256290647199068, "conta_pagamento_confirmacao": 0.04487293295098673, "suporte_chip_esim": 0.02953948320450254, "internet_consumo": 0.1216812677427984, "roaming_duvida": 0.01905788888375166, "plano_troca": 0.008010229241288705, "seguranca_perda_roubo": 0.03775009581458463, "conta_segunda_via": 0.03497559268216049, "bonus_nao_recebido": 0.013830888336247134, "conta_contestacao": 0.06287600959286298, "vas_cancelamento": 0.00940540729407728, "sem_correspondencia": 0.188798565120969}, "confidence": 0.354361510751815, "input_tokens": 45, "latency_ms": 509.6123289999923} +{"id": "g0306-oos_outra_empresa-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0032797857477402004, "marketplace_pedido": 0.08045837011503436, "plano_nova_linha": 0.04407484680627175, "fidelidade_resgate": 0.02813184538876694, "cadastro_atualizacao": 0.04832454980186659, "vas_cancelamento": 0.013675995640684998, "conta_debito_automatico_digital": 0.10499435308757676, "atendimento_humano": 0.1876688238205436, "conta_segunda_via": 0.05658114137960004, "seguranca_perda_roubo": 0.03562989710682652, "bonus_nao_recebido": 0.041156882893352766, "sem_correspondencia": 0.35602350821173545}, "confidence": 0.35602350821173545, "input_tokens": 45, "latency_ms": 323.36057599991364} +{"id": "g0306-oos_outra_empresa-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.21809881303247386, "suporte_sem_sinal": 0.21217905910068924, "plano_consulta": 0.06606207893187534, "seguranca_fraude": 0.08631613759614684, "marketplace_compra": 0.09002005182012414, "desconto_retencao": 0.019441010410091764, "recarga_nao_creditada": 0.05716135916786142, "sem_correspondencia": 0.2507214899407374}, "confidence": 0.2507214899407374, "input_tokens": 50, "latency_ms": 226.7801599999757} +{"id": "g0306-oos_outra_empresa-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.027881332215698728, "reclamacao_atendimento": 0.2756480025412292, "negociacao_divida": 0.048815567876104374, "cancelamento_linha": 0.011946021782248186, "roaming_pacote": 0.015320166274526188, "bonus_nao_recebido": 0.04863915675102231, "troca_numero": 0.0033546926558233247, "conta_debito_automatico_digital": 0.005168603821030836, "fidelidade_pontos": 0.05053187247571225, "internet_consumo": 0.07005009174199232, "marketplace_pedido": 0.08660856781583871, "sem_correspondencia": 0.3560359240487736}, "confidence": 0.3560359240487736, "input_tokens": 38, "latency_ms": 288.8541480000413} +{"id": "g0306-oos_outra_empresa-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.020746152616148972, "internet_consumo": 0.13140010686889173, "plano_consulta": 0.07681825671175581, "sem_correspondencia": 0.7710354838032035}, "confidence": 0.7710354838032035, "input_tokens": 45, "latency_ms": 150.68310200001633} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 136, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 326, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.01585374042255562, "negociacao_religacao": 0.028731098666145455, "recarga_nao_creditada": 0.027122579767579025, "sem_correspondencia": 0.9282925811437199}, "confidence": 0.9282925811437199, "input_tokens": 136, "latency_ms": 200.55160700007946} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 265, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.26224178637523304, "fidelidade_pontos": 0.030974349670494016, "internet_problema_conexao": 0.3442302717988344, "conta_vencimento": 0.02698237879257157, "roaming_cobranca": 0.011483255088436294, "conta_contestacao": 0.060546447888545976, "roaming_pacote": 0.0066321642627378725, "sem_correspondencia": 0.2569093461231468}, "confidence": 0.3442302717988344, "input_tokens": 107, "latency_ms": 243.80119900001773} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 117, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 280, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.08523562741061212, "internet_pacote_adicional": 0.2889795963983148, "plano_nova_linha": 0.12380118199738521, "sem_correspondencia": 0.5019835941936879}, "confidence": 0.5019835941936879, "input_tokens": 117, "latency_ms": 189.2114300000003} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 270, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.1618988455142314, "negociacao_divida": 0.017195361973141213, "cadastro_atualizacao": 0.09465597971195056, "vas_contratacao": 0.012973683415005306, "recarga_saldo": 0.0055690862078272155, "cancelamento_linha": 0.005549586176468189, "suporte_sem_sinal": 0.2091894818857407, "beneficios_consulta": 0.10319220644934471, "conta_segunda_via": 0.20662990952044122, "marketplace_compra": 0.0415974542290897, "fidelidade_resgate": 0.01836784862322165, "sem_correspondencia": 0.12318055629353812}, "confidence": 0.2091894818857407, "input_tokens": 104, "latency_ms": 399.5366420000437} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 102, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_pacote": 0.005467199873425797, "vas_consulta": 0.05125194995395087, "recarga_nao_creditada": 0.019026125140184726, "seguranca_fraude": 0.04375091317643966, "negociacao_divida": 0.018635923289009072, "recarga_saldo": 0.013025552576970903, "atendimento_humano": 0.08037834778984008, "recarga_realizar": 0.009865960291320622, "fidelidade_pontos": 0.03799288404745554, "suporte_sem_sinal": 0.10365275721420535, "roaming_cobranca": 0.01050863627046282, "parceiros_ofertas": 0.041088272810191985, "negociacao_religacao": 0.009998182034845574, "marketplace_compra": 0.23136880631680598, "reclamacao_atendimento": 0.2350007859548512, "sem_correspondencia": 0.08898770326003987}, "confidence": 0.2350007859548512, "input_tokens": 102, "latency_ms": 490.89722799999436} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.02402453470202683, "bonus_nao_recebido": 0.09780373314987421, "vas_consulta": 0.2621841997409143, "sem_correspondencia": 0.6159875324071847}, "confidence": 0.6159875324071847, "input_tokens": 106, "latency_ms": 204.87369299996772} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 222, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_consulta": 0.09955396652869672, "internet_pacote_adicional": 0.16845087730838887, "suporte_chip_esim": 0.07500101554915123, "conta_explicacao": 0.07327127370115175, "conta_debito_automatico_digital": 0.010812362696410158, "negociacao_divida": 0.020824600020026698, "cadastro_atualizacao": 0.02834907242626463, "troca_numero": 0.0019413369589848597, "negociacao_religacao": 0.010314446869626756, "seguranca_perda_roubo": 0.04676903459542602, "recarga_saldo": 0.01437833289383829, "conta_contestacao": 0.1684484633200585, "conta_segunda_via": 0.04873833498288815, "conta_pagamento_confirmacao": 0.08206211767997067, "recarga_realizar": 0.010756776703548573, "sem_correspondencia": 0.14032798776556815}, "confidence": 0.16845087730838887, "input_tokens": 92, "latency_ms": 572.232561000078} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 103, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 269, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.10145745766579031, "internet_consumo": 0.07843150461421736, "recarga_nao_creditada": 0.01764306112672221, "internet_pacote_adicional": 0.1534773162800664, "recarga_realizar": 0.007979513413517254, "roaming_pacote": 0.0035581990406803464, "conta_explicacao": 0.05404889392271655, "plano_troca": 0.03039794889681615, "suporte_sem_sinal": 0.2581573215254243, "suporte_configuracao": 0.03736515840994725, "marketplace_pedido": 0.03294809273083819, "sem_correspondencia": 0.22453553237326365}, "confidence": 0.2581573215254243, "input_tokens": 103, "latency_ms": 383.6336309999524} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 199, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.32601074166109467, "roaming_pacote": 0.005328652111080281, "troca_numero": 0.0035223735875460505, "suporte_chip_esim": 0.027111959362526382, "portabilidade": 0.010287004769677643, "marketplace_compra": 0.3030802680219681, "negociacao_divida": 0.02854105712373948, "recarga_nao_creditada": 0.013208236862078402, "plano_nova_linha": 0.007041034457559359, "desconto_retencao": 0.07115865669430738, "conta_segunda_via": 0.04114792222116049, "sem_correspondencia": 0.16356209312726175}, "confidence": 0.32601074166109467, "input_tokens": 76, "latency_ms": 315.0202529999433} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"marketplace_pedido": 0.04829969178098709, "fidelidade_resgate": 0.009048129050424715, "internet_problema_conexao": 0.06632309064975163, "vas_cancelamento": 0.015449298553230921, "internet_pacote_adicional": 0.5147770360011622, "atendimento_humano": 0.08051126939557524, "suporte_sem_sinal": 0.07128745005606311, "cancelamento_linha": 0.012631282046615289, "internet_consumo": 0.029995022301725304, "plano_nova_linha": 0.005803966781784625, "recarga_nao_creditada": 0.002563107216025466, "seguranca_fraude": 0.04907151982366728, "recarga_saldo": 0.0024271096646496146, "conta_pagamento_confirmacao": 0.012930016819093, "parceiros_ofertas": 0.01981933162846732, "sem_correspondencia": 0.059062678230777155}, "confidence": 0.5147770360011622, "input_tokens": 95, "latency_ms": 519.2171050000525} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 100, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 249, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.03505906647149218, "marketplace_pedido": 0.04847179608294412, "parceiros_ofertas": 0.09242094794454385, "atendimento_humano": 0.1554343484174839, "roaming_duvida": 0.021006300288118392, "conta_explicacao": 0.05425254541008623, "recarga_saldo": 0.0064138172775327, "vas_contratacao": 0.026506999039692287, "suporte_configuracao": 0.05159187960898615, "negociacao_religacao": 0.010375321457354038, "portabilidade": 0.010968519951888711, "sem_correspondencia": 0.48749845804987746}, "confidence": 0.48749845804987746, "input_tokens": 100, "latency_ms": 362.4443059999294} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 109, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 287, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"marketplace_pedido": 0.04518630658688577, "cadastro_atualizacao": 0.05168772036875842, "plano_consulta": 0.12109719775793723, "roaming_pacote": 0.004932038875875397, "internet_consumo": 0.14054572366270754, "internet_problema_conexao": 0.06415821513290466, "reclamacao_atendimento": 0.4002197025310014, "sem_correspondencia": 0.17217309508392953}, "confidence": 0.4002197025310014, "input_tokens": 109, "latency_ms": 270.48786099999234} +{"id": "g0311-oos_outra_empresa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.013010204280607828, "troca_numero": 0.007457880091120138, "roaming_duvida": 0.021017431064635734, "sem_correspondencia": 0.9585144845636363}, "confidence": 0.9585144845636363, "input_tokens": 61, "latency_ms": 144.4898589999184} +{"id": "g0311-oos_outra_empresa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 142, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.009550145569300074, "desconto_retencao": 0.024573841399847158, "suporte_configuracao": 0.03897821425425987, "sem_correspondencia": 0.926897798776593}, "confidence": 0.926897798776593, "input_tokens": 76, "latency_ms": 161.7818790000456} +{"id": "g0311-oos_outra_empresa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06603144632919498, "marketplace_compra": 0.03584983452167917, "conta_contestacao": 0.09011216159533912, "sem_correspondencia": 0.8080065575537867}, "confidence": 0.8080065575537867, "input_tokens": 72, "latency_ms": 151.41334600002665} +{"id": "g0311-oos_outra_empresa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.021721718711470894, "reclamacao_atendimento": 0.2444239245107923, "atendimento_humano": 0.09927207921107069, "sem_correspondencia": 0.6345822775666661}, "confidence": 0.6345822775666661, "input_tokens": 59, "latency_ms": 152.01966399990852} +{"id": "g0311-oos_outra_empresa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0026957962456042417, "cancelamento_linha": 0.007867722576054205, "marketplace_pedido": 0.11702834523235613, "roaming_pacote": 0.006064622511874277, "bonus_nao_recebido": 0.09812707954561396, "plano_consulta": 0.13620294291206755, "suporte_chip_esim": 0.0875549667122817, "roaming_cobranca": 0.014005855308234106, "conta_pagamento_confirmacao": 0.03012552782347624, "roaming_duvida": 0.02497199488058606, "conta_contestacao": 0.07715382234764774, "internet_consumo": 0.0682387931035946, "marketplace_compra": 0.07704368786800779, "conta_segunda_via": 0.038414004233130614, "plano_troca": 0.00663148455564658, "sem_correspondencia": 0.2078733541438242}, "confidence": 0.2078733541438242, "input_tokens": 59, "latency_ms": 468.22304899990286} +{"id": "g0311-oos_outra_empresa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.057557380778493816, "plano_troca": 0.05214121820164282, "negociacao_religacao": 0.0445971100976209, "cancelamento_linha": 0.033053284264446633, "beneficios_consulta": 0.1643503686677612, "plano_nova_linha": 0.01935680491498882, "conta_segunda_via": 0.035543968776295294, "conta_vencimento": 0.012804005921082861, "recarga_saldo": 0.006475714817619909, "suporte_chip_esim": 0.025988404978431072, "atendimento_humano": 0.09090076086324635, "sem_correspondencia": 0.45723097771837035}, "confidence": 0.45723097771837035, "input_tokens": 63, "latency_ms": 306.8571480000628} +{"id": "g0311-oos_outra_empresa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.021137867201633256, "cadastro_atualizacao": 0.06418498629400501, "vas_consulta": 0.21838229975991807, "sem_correspondencia": 0.6962948467444436}, "confidence": 0.6962948467444436, "input_tokens": 63, "latency_ms": 149.59756399991875} +{"id": "g0311-oos_outra_empresa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.027537737827203247, "recarga_nao_creditada": 0.024004715487176507, "internet_consumo": 0.16591736025313927, "conta_contestacao": 0.14673385940229325, "troca_numero": 0.002826398593644853, "internet_problema_conexao": 0.09653704235837257, "plano_nova_linha": 0.010652327493394021, "suporte_chip_esim": 0.05729137509480328, "negociacao_religacao": 0.014836827644010297, "roaming_duvida": 0.022712071469140237, "atendimento_humano": 0.0706648798958166, "cadastro_atualizacao": 0.02282749772187797, "recarga_realizar": 0.007788442236264633, "vas_cancelamento": 0.028187461957453374, "marketplace_pedido": 0.09495386854925893, "sem_correspondencia": 0.20652813401615094}, "confidence": 0.20652813401615094, "input_tokens": 51, "latency_ms": 463.3053130000917} +{"id": "g0311-oos_outra_empresa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.023268477969552878, "internet_consumo": 0.028546364951369946, "plano_troca": 0.007785988033017155, "sem_correspondencia": 0.94039916904606}, "confidence": 0.94039916904606, "input_tokens": 70, "latency_ms": 156.9224930000246} +{"id": "g0311-oos_outra_empresa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_saldo": 0.001905323167586615, "troca_numero": 0.0011190882711825233, "portabilidade": 0.003916417793696063, "seguranca_fraude": 0.09060884118712409, "negociacao_divida": 0.013186373378981575, "plano_nova_linha": 0.012938975012009983, "marketplace_compra": 0.024736090918133384, "roaming_pacote": 0.002064642758486744, "bonus_nao_recebido": 0.013346226501249028, "conta_pagamento_confirmacao": 0.09391484228592932, "seguranca_perda_roubo": 0.06050088777623, "atendimento_humano": 0.06622179689702322, "suporte_sem_sinal": 0.15923392692684007, "reclamacao_atendimento": 0.3362399604177048, "marketplace_pedido": 0.021339799967267252, "sem_correspondencia": 0.0987268067405553}, "confidence": 0.3362399604177048, "input_tokens": 47, "latency_ms": 453.30930300008276} +{"id": "g0311-oos_outra_empresa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.10159189864243699, "conta_contestacao": 0.14314371597732828, "conta_explicacao": 0.09363657915200865, "seguranca_fraude": 0.12442654783682064, "recarga_saldo": 0.015706485639602724, "conta_vencimento": 0.008307391058106564, "plano_consulta": 0.10461062776968966, "bonus_nao_recebido": 0.02586472928019257, "atendimento_humano": 0.08641786869907585, "negociacao_divida": 0.028184884580602622, "recarga_realizar": 0.012095065671167237, "sem_correspondencia": 0.25601420569296823}, "confidence": 0.25601420569296823, "input_tokens": 64, "latency_ms": 304.4193489999998} +{"id": "g0311-oos_outra_empresa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_configuracao": 0.02516132255715276, "cadastro_atualizacao": 0.03513499995745719, "internet_problema_conexao": 0.11826402598058829, "conta_vencimento": 0.007242798765224384, "conta_debito_automatico_digital": 0.0076427216636464745, "bonus_nao_recebido": 0.0244216308773357, "recarga_nao_creditada": 0.00610099092261615, "internet_pacote_adicional": 0.1635733176445982, "conta_segunda_via": 0.02798692879256071, "marketplace_pedido": 0.041848627826010426, "suporte_sem_sinal": 0.12922090049105728, "parceiros_ofertas": 0.052246932384038096, "roaming_pacote": 0.004506497970842097, "desconto_retencao": 0.021143243606549615, "seguranca_fraude": 0.22477650608139405, "sem_correspondencia": 0.1107285544789286}, "confidence": 0.22477650608139405, "input_tokens": 55, "latency_ms": 520.7220170000255} +{"id": "g0313-oos_conversa-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.006341748526325305, "bonus_nao_recebido": 0.03260544749760225, "conta_contestacao": 0.05161492997604056, "fidelidade_resgate": 0.017368007782887815, "recarga_realizar": 0.011739667729160923, "internet_pacote_adicional": 0.13064974795870468, "conta_pagamento_confirmacao": 0.045028702284291754, "plano_consulta": 0.24493316283554756, "roaming_pacote": 0.004295535467619521, "internet_problema_conexao": 0.028049678145924958, "plano_troca": 0.014576697069054739, "conta_segunda_via": 0.04392912695235303, "recarga_saldo": 0.008878386748961107, "portabilidade": 0.009546990688623217, "internet_consumo": 0.08747931736831181, "sem_correspondencia": 0.2629628529685908}, "confidence": 0.2629628529685908, "input_tokens": 34, "latency_ms": 447.01788400004716} +{"id": "g0313-oos_conversa-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.006943378076942698, "recarga_nao_creditada": 0.007747231867488319, "atendimento_humano": 0.06988071871418705, "bonus_nao_recebido": 0.030681585455436606, "suporte_sem_sinal": 0.26027808622234877, "vas_contratacao": 0.009740969367187439, "conta_contestacao": 0.07305903930100364, "suporte_chip_esim": 0.02090981818433817, "beneficios_consulta": 0.13439956789914032, "marketplace_pedido": 0.0281479579714028, "seguranca_fraude": 0.1024501544914791, "suporte_configuracao": 0.021692637590451792, "conta_explicacao": 0.022694425818602294, "negociacao_divida": 0.006917726661193188, "recarga_saldo": 0.0049139713909712645, "sem_correspondencia": 0.19954273098782652}, "confidence": 0.26027808622234877, "input_tokens": 41, "latency_ms": 470.1139430000012} +{"id": "g0313-oos_conversa-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5981771154969486, "vas_contratacao": 0.021292661813154493, "suporte_chip_esim": 0.008556470848681313, "bonus_nao_recebido": 0.02378199408976694, "fidelidade_resgate": 0.015846801121690946, "cancelamento_linha": 0.0061787194058930475, "desconto_retencao": 0.011925611513335285, "sem_correspondencia": 0.3142406257105293}, "confidence": 0.5981771154969486, "input_tokens": 41, "latency_ms": 230.12069900005372} +{"id": "g0313-oos_conversa-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.03307012213083416, "desconto_retencao": 0.042104431986779364, "parceiros_ofertas": 0.09224137245227783, "plano_troca": 0.027101337006176642, "fidelidade_resgate": 0.024333386611816187, "bonus_nao_recebido": 0.04135285464246615, "recarga_saldo": 0.004686423743222004, "negociacao_divida": 0.01097858084103658, "reclamacao_atendimento": 0.0698186779889369, "roaming_duvida": 0.01816545118604521, "roaming_cobranca": 0.007589223131901099, "internet_pacote_adicional": 0.2909764154414682, "roaming_pacote": 0.004717080089495558, "suporte_configuracao": 0.03453496593267536, "beneficios_consulta": 0.1445311806091898, "sem_correspondencia": 0.153798496205679}, "confidence": 0.2909764154414682, "input_tokens": 39, "latency_ms": 467.84737799998766} +{"id": "g0313-oos_conversa-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"bonus_nao_recebido": 0.02246383697948338, "internet_consumo": 0.02018772565208994, "internet_problema_conexao": 0.008087829449431386, "vas_cancelamento": 0.005296167296516458, "vas_consulta": 0.21726598698284608, "fidelidade_pontos": 0.09516137559191945, "suporte_configuracao": 0.018999061921173288, "atendimento_humano": 0.054779710503704025, "suporte_chip_esim": 0.0077038423692146, "negociacao_religacao": 0.004745980119799847, "conta_segunda_via": 0.019223629864357095, "reclamacao_atendimento": 0.041405996955662126, "suporte_sem_sinal": 0.2489524112623176, "recarga_saldo": 0.005080823171841046, "marketplace_compra": 0.021543667951016185, "sem_correspondencia": 0.2091019539286275}, "confidence": 0.2489524112623176, "input_tokens": 40, "latency_ms": 476.9216189999952} +{"id": "g0313-oos_conversa-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09962223451654942, "vas_cancelamento": 0.010419690030776542, "atendimento_humano": 0.04745450607043783, "beneficios_consulta": 0.11092871406873928, "portabilidade": 0.008267598211266849, "suporte_configuracao": 0.02158304858657895, "parceiros_ofertas": 0.06767623858959183, "internet_pacote_adicional": 0.204686671114179, "negociacao_divida": 0.007941470466663185, "desconto_retencao": 0.01588493955156777, "internet_problema_conexao": 0.03667097904408168, "sem_correspondencia": 0.3688639097495677}, "confidence": 0.3688639097495677, "input_tokens": 34, "latency_ms": 290.9885110000232} +{"id": "g0313-oos_conversa-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.06725132287130199, "plano_consulta": 0.11174404072839365, "roaming_duvida": 0.01537976543593106, "vas_consulta": 0.059683123045901426, "internet_consumo": 0.05196451088673271, "recarga_saldo": 0.004787733716228885, "negociacao_religacao": 0.013601792260037921, "sem_correspondencia": 0.6755877110554723}, "confidence": 0.6755877110554723, "input_tokens": 39, "latency_ms": 214.12968099991758} +{"id": "g0313-oos_conversa-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.24044209853061715, "vas_contratacao": 0.018189950016457308, "recarga_nao_creditada": 0.0043681971972893766, "sem_correspondencia": 0.7369997542556361}, "confidence": 0.7369997542556361, "input_tokens": 40, "latency_ms": 144.99182999998084} +{"id": "g0313-oos_conversa-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.04012744754173018, "bonus_nao_recebido": 0.0495246112488326, "internet_pacote_adicional": 0.34072120962377755, "sem_correspondencia": 0.5696267315856597}, "confidence": 0.5696267315856597, "input_tokens": 33, "latency_ms": 142.84519199998158} +{"id": "g0313-oos_conversa-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.010707320805003058, "vas_cancelamento": 0.01879115244435001, "suporte_sem_sinal": 0.3522210471663035, "sem_correspondencia": 0.6182804795843434}, "confidence": 0.6182804795843434, "input_tokens": 43, "latency_ms": 152.5166269999545} +{"id": "g0313-oos_conversa-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.09591556253360889, "suporte_sem_sinal": 0.23324167516631417, "roaming_pacote": 0.003875221323423639, "marketplace_compra": 0.052777900812603036, "plano_nova_linha": 0.02488692454747156, "seguranca_fraude": 0.029588415950083123, "marketplace_pedido": 0.032948635219364246, "negociacao_religacao": 0.0046584927053932995, "internet_pacote_adicional": 0.23592091882580057, "reclamacao_atendimento": 0.0809413559835607, "desconto_retencao": 0.009950712232832382, "sem_correspondencia": 0.1952941846995444}, "confidence": 0.23592091882580057, "input_tokens": 35, "latency_ms": 292.75997800004916} +{"id": "g0313-oos_conversa-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.04291687291444204, "vas_consulta": 0.1762421180841996, "troca_numero": 0.004710257253637012, "sem_correspondencia": 0.7761307517477214}, "confidence": 0.7761307517477214, "input_tokens": 43, "latency_ms": 143.76538599992728} +{"id": "g0316-oos_conversa-emocional-4-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"plano_nova_linha": 0.04144941622613982, "suporte_configuracao": 0.018171302885376533, "fidelidade_resgate": 0.015088162311154556, "marketplace_pedido": 0.02206512529790224, "bonus_nao_recebido": 0.009388985066402544, "vas_cancelamento": 0.0034487398638335205, "roaming_duvida": 0.011106126887437734, "conta_debito_automatico_digital": 0.007216982973842732, "reclamacao_atendimento": 0.05509313541535385, "suporte_sem_sinal": 0.16387838045101474, "atendimento_humano": 0.2750644074342324, "conta_explicacao": 0.0186793598364418, "recarga_nao_creditada": 0.0029195323443715043, "negociacao_religacao": 0.006652005449940424, "fidelidade_pontos": 0.150191038112619, "sem_correspondencia": 0.1995872994439366}, "confidence": 0.2750644074342324, "input_tokens": 38, "latency_ms": 455.7150509999701} +{"id": "g0316-oos_conversa-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.020839214465133583, "conta_contestacao": 0.08977414670637295, "marketplace_compra": 0.13666332128562986, "roaming_duvida": 0.04583977156478937, "plano_troca": 0.0167972878639034, "negociacao_divida": 0.022627182297257308, "recarga_saldo": 0.006851354978924846, "recarga_nao_creditada": 0.021215170730979737, "troca_numero": 0.003101877378959565, "cadastro_atualizacao": 0.053655433690250165, "conta_segunda_via": 0.09611489574406576, "bonus_nao_recebido": 0.03917652044732479, "roaming_pacote": 0.0230778548417989, "suporte_sem_sinal": 0.16763796016772375, "fidelidade_resgate": 0.03561883125345104, "sem_correspondencia": 0.221009176583435}, "confidence": 0.221009176583435, "input_tokens": 30, "latency_ms": 433.75128800005314} +{"id": "g0316-oos_conversa-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.0117963214037884, "negociacao_religacao": 0.016137842930591857, "internet_problema_conexao": 0.07472312095062321, "roaming_duvida": 0.025147729933516008, "atendimento_humano": 0.08738145687930433, "beneficios_consulta": 0.1877474137710921, "conta_debito_automatico_digital": 0.022747644478332336, "conta_contestacao": 0.0903228419442467, "seguranca_fraude": 0.0892171235719313, "troca_numero": 0.0030551535739457235, "bonus_nao_recebido": 0.04486504803639156, "roaming_pacote": 0.013766152570866556, "portabilidade": 0.010842770903553041, "marketplace_compra": 0.017520586942464923, "internet_consumo": 0.0714706964812791, "sem_correspondencia": 0.23325809562807284}, "confidence": 0.23325809562807284, "input_tokens": 29, "latency_ms": 414.7776290000138} +{"id": "g0316-oos_conversa-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 27, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.03242992770849267, "suporte_sem_sinal": 0.1654616486445857, "vas_contratacao": 0.017824497774508927, "beneficios_consulta": 0.14681760009635983, "roaming_duvida": 0.025823308334097655, "seguranca_fraude": 0.07366949584627086, "plano_consulta": 0.13734833000750923, "suporte_chip_esim": 0.030591824891578644, "reclamacao_atendimento": 0.09467431285679163, "seguranca_perda_roubo": 0.10467489871453223, "roaming_pacote": 0.02006096262087358, "sem_correspondencia": 0.150623192504399}, "confidence": 0.1654616486445857, "input_tokens": 29, "latency_ms": 297.8313060000346} +{"id": "g0316-oos_conversa-emocional-4-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.008958736292739848, "atendimento_humano": 0.15316641088218522, "recarga_nao_creditada": 0.0038580390945201137, "negociacao_divida": 0.019726108447328354, "conta_segunda_via": 0.052944763656648824, "suporte_sem_sinal": 0.18262707897959246, "reclamacao_atendimento": 0.09952229848887857, "plano_nova_linha": 0.04040833126107079, "internet_consumo": 0.04250258885087072, "fidelidade_resgate": 0.016297615806516754, "roaming_cobranca": 0.003982116405203958, "sem_correspondencia": 0.3760059118344444}, "confidence": 0.3760059118344444, "input_tokens": 29, "latency_ms": 269.292074999953} +{"id": "g0316-oos_conversa-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 18, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"troca_numero": 0.003487008026413013, "cancelamento_linha": 0.004524416748559307, "cadastro_atualizacao": 0.044434881780468415, "fidelidade_resgate": 0.028849244827099395, "marketplace_pedido": 0.04739198338263655, "recarga_nao_creditada": 0.020320407784575806, "negociacao_divida": 0.016372945310675437, "suporte_sem_sinal": 0.31372734604785724, "roaming_pacote": 0.004156393961463848, "bonus_nao_recebido": 0.05171447451696753, "reclamacao_atendimento": 0.13618847794164285, "suporte_configuracao": 0.04585700747794556, "portabilidade": 0.006249894665972631, "plano_troca": 0.0117067915256253, "parceiros_ofertas": 0.09922668045554787, "sem_correspondencia": 0.16579204554654928}, "confidence": 0.31372734604785724, "input_tokens": 28, "latency_ms": 407.21929999995155} +{"id": "g0316-oos_conversa-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.031692005664397026, "conta_explicacao": 0.053748622486601935, "plano_troca": 0.027178809021433062, "plano_consulta": 0.16586481019308344, "cadastro_atualizacao": 0.05188013980921345, "roaming_duvida": 0.0136338220782263, "conta_pagamento_confirmacao": 0.051463529419653556, "sem_correspondencia": 0.6045382613273913}, "confidence": 0.6045382613273913, "input_tokens": 33, "latency_ms": 218.19440199999462} +{"id": "g0316-oos_conversa-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.08856137117501668, "negociacao_divida": 0.031160853875709823, "recarga_nao_creditada": 0.007628598733871707, "conta_segunda_via": 0.07090282456693897, "parceiros_ofertas": 0.15296261048168552, "negociacao_religacao": 0.0179555006743304, "marketplace_compra": 0.07140723632510573, "sem_correspondencia": 0.5594210041673412}, "confidence": 0.5594210041673412, "input_tokens": 29, "latency_ms": 198.5435609999513} +{"id": "g0316-oos_conversa-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.050893497243363846, "cancelamento_linha": 0.010427472288442957, "conta_segunda_via": 0.021026890940308386, "sem_correspondencia": 0.9176521395278848}, "confidence": 0.9176521395278848, "input_tokens": 27, "latency_ms": 139.28353300002527} +{"id": "g0316-oos_conversa-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.1277186375961215, "recarga_nao_creditada": 0.009117157790170692, "parceiros_ofertas": 0.16660832738100262, "portabilidade": 0.010535036752557875, "cancelamento_linha": 0.008340579146870258, "internet_consumo": 0.07626549615466982, "internet_problema_conexao": 0.02825197658494202, "fidelidade_pontos": 0.04561137238102509, "conta_pagamento_confirmacao": 0.02896131094689254, "vas_consulta": 0.16739913197610035, "conta_vencimento": 0.008575034008360133, "sem_correspondencia": 0.32261593928128707}, "confidence": 0.32261593928128707, "input_tokens": 29, "latency_ms": 262.56672299996353} +{"id": "g0316-oos_conversa-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.00911539290848943, "vas_consulta": 0.14029113386523095, "roaming_cobranca": 0.008931159615479536, "sem_correspondencia": 0.8416623136108001}, "confidence": 0.8416623136108001, "input_tokens": 35, "latency_ms": 136.1969050000198} +{"id": "g0316-oos_conversa-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.2786300589353428, "cancelamento_linha": 0.007712799891771372, "seguranca_fraude": 0.06964355234525092, "troca_numero": 0.0033586576032113465, "reclamacao_atendimento": 0.11231673203157516, "conta_explicacao": 0.03564879810181402, "recarga_nao_creditada": 0.0049848395486951445, "roaming_duvida": 0.027883858579324614, "negociacao_religacao": 0.010752051557960142, "internet_problema_conexao": 0.04634903925159913, "conta_vencimento": 0.00786171884293872, "roaming_pacote": 0.012922533361936361, "roaming_cobranca": 0.016028112427499817, "fidelidade_pontos": 0.09784543896979507, "suporte_configuracao": 0.03487497332016833, "sem_correspondencia": 0.23318683523111705}, "confidence": 0.2786300589353428, "input_tokens": 30, "latency_ms": 384.7928579999689} +{"id": "g0318-oos_conversa-indireto_multiplo-6-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.006882533218581287, "vas_contratacao": 0.009158844465179701, "suporte_chip_esim": 0.02484108412752191, "reclamacao_atendimento": 0.06725443401983952, "seguranca_fraude": 0.07420496915569183, "cadastro_atualizacao": 0.06427832929323801, "conta_explicacao": 0.03583857921475906, "conta_segunda_via": 0.05569176953269625, "seguranca_perda_roubo": 0.0588339700586552, "fidelidade_pontos": 0.05695741088112605, "suporte_sem_sinal": 0.18762131725534986, "conta_vencimento": 0.0038856665170600895, "plano_consulta": 0.06500617653852699, "portabilidade": 0.005689381365413372, "marketplace_pedido": 0.030990598000705822, "sem_correspondencia": 0.25286493635565505}, "confidence": 0.25286493635565505, "input_tokens": 31, "latency_ms": 426.39057200005936} +{"id": "g0318-oos_conversa-indireto_multiplo-6-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.10528209413416255, "cadastro_atualizacao": 0.055474536490704225, "conta_debito_automatico_digital": 0.03794827066933526, "internet_problema_conexao": 0.04401909707550657, "vas_contratacao": 0.019006219398438835, "vas_consulta": 0.1963552451401845, "roaming_cobranca": 0.012035262243141831, "beneficios_consulta": 0.139075775637038, "roaming_duvida": 0.02414251199842471, "plano_troca": 0.016982300776394857, "roaming_pacote": 0.009275744048810364, "portabilidade": 0.011159568467870787, "internet_consumo": 0.0532253737711473, "desconto_retencao": 0.016116198692641363, "vas_cancelamento": 0.008434505484664996, "sem_correspondencia": 0.2514672959715339}, "confidence": 0.2514672959715339, "input_tokens": 31, "latency_ms": 416.77369100000305} +{"id": "g0318-oos_conversa-indireto_multiplo-6-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.052478976254468915, "suporte_sem_sinal": 0.18669877842050728, "fidelidade_resgate": 0.03418532739848647, "conta_segunda_via": 0.06149944256153269, "vas_consulta": 0.12729188728728208, "internet_problema_conexao": 0.04152390710157953, "negociacao_religacao": 0.013632213620661495, "cadastro_atualizacao": 0.05498177154931181, "negociacao_divida": 0.01924987871619009, "desconto_retencao": 0.039243470658119, "conta_explicacao": 0.04668807212251384, "sem_correspondencia": 0.32252627430934677}, "confidence": 0.32252627430934677, "input_tokens": 32, "latency_ms": 284.26318899994385} +{"id": "g0318-oos_conversa-indireto_multiplo-6-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"cancelamento_linha": 0.02648569359768645, "suporte_chip_esim": 0.01218631625055092, "fidelidade_resgate": 0.01207292958593505, "beneficios_consulta": 0.12196948788212758, "parceiros_ofertas": 0.09519108704000631, "vas_cancelamento": 0.014659109085544875, "conta_debito_automatico_digital": 0.024044779004167807, "vas_consulta": 0.15319133318484573, "suporte_sem_sinal": 0.1303642435866527, "negociacao_religacao": 0.010911556326612856, "marketplace_compra": 0.04831399930576233, "cadastro_atualizacao": 0.022087319563276604, "plano_consulta": 0.09291439814951116, "seguranca_perda_roubo": 0.07807930075643102, "conta_contestacao": 0.027091470524010192, "sem_correspondencia": 0.1304369761568784}, "confidence": 0.15319133318484573, "input_tokens": 40, "latency_ms": 442.71209500004716} +{"id": "g0318-oos_conversa-indireto_multiplo-6-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.022175269205333453, "suporte_sem_sinal": 0.2447639945626636, "beneficios_consulta": 0.25169647610496465, "roaming_pacote": 0.009803668705439025, "desconto_retencao": 0.03554894849713392, "bonus_nao_recebido": 0.06903109120875764, "plano_troca": 0.03294563017309949, "sem_correspondencia": 0.3340349215426082}, "confidence": 0.3340349215426082, "input_tokens": 28, "latency_ms": 202.91149600006975} +{"id": "g0318-oos_conversa-indireto_multiplo-6-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.006163528534179461, "conta_vencimento": 0.005301141542080816, "suporte_configuracao": 0.01610542802306452, "atendimento_humano": 0.11355858819118668, "desconto_retencao": 0.017038598323417302, "recarga_nao_creditada": 0.004907708519080766, "plano_consulta": 0.15717357089682948, "internet_pacote_adicional": 0.31347539407854597, "plano_nova_linha": 0.015232543163110124, "plano_troca": 0.0070014017196098005, "vas_consulta": 0.08498570901835348, "internet_problema_conexao": 0.016186667289659368, "marketplace_pedido": 0.04924201123967559, "bonus_nao_recebido": 0.01575664027511194, "conta_contestacao": 0.01942313610772988, "sem_correspondencia": 0.15844793307836486}, "confidence": 0.31347539407854597, "input_tokens": 38, "latency_ms": 395.8869479999976} +{"id": "g0318-oos_conversa-indireto_multiplo-6-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.13363168862975275, "cancelamento_linha": 0.01674260910213762, "suporte_sem_sinal": 0.12046498561267421, "desconto_retencao": 0.0506946471495474, "vas_cancelamento": 0.024379990501082693, "marketplace_compra": 0.06876081088972498, "plano_troca": 0.009074468913143782, "conta_debito_automatico_digital": 0.048648356405923375, "troca_numero": 0.003473598206834159, "vas_contratacao": 0.012968647962372664, "suporte_configuracao": 0.02636150589830917, "recarga_nao_creditada": 0.003263243407965131, "conta_pagamento_confirmacao": 0.09267985633035482, "conta_segunda_via": 0.07124215220146178, "fidelidade_pontos": 0.07414253650922313, "sem_correspondencia": 0.24347090227949236}, "confidence": 0.24347090227949236, "input_tokens": 32, "latency_ms": 413.7446219999674} +{"id": "g0318-oos_conversa-indireto_multiplo-6-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.03297390453115744, "negociacao_divida": 0.031808790174969924, "conta_pagamento_confirmacao": 0.05471256808987895, "sem_correspondencia": 0.8805047372039937}, "confidence": 0.8805047372039937, "input_tokens": 36, "latency_ms": 145.16645000003336} +{"id": "g0318-oos_conversa-indireto_multiplo-6-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.00791351304005927, "conta_debito_automatico_digital": 0.02591412796820791, "suporte_chip_esim": 0.07114104956714697, "seguranca_fraude": 0.10059980654174216, "roaming_cobranca": 0.01428152217617081, "conta_segunda_via": 0.05123073420859492, "roaming_duvida": 0.030514616118939672, "conta_explicacao": 0.052585305788070684, "reclamacao_atendimento": 0.08330615027511454, "fidelidade_resgate": 0.04296624011085377, "roaming_pacote": 0.017143508424787304, "plano_nova_linha": 0.03968634516308306, "vas_contratacao": 0.02122871809057893, "desconto_retencao": 0.042417974176726284, "seguranca_perda_roubo": 0.09024265646784642, "sem_correspondencia": 0.3088277318820773}, "confidence": 0.3088277318820773, "input_tokens": 34, "latency_ms": 444.1082409999808} +{"id": "g0318-oos_conversa-indireto_multiplo-6-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.23944166492228783, "cancelamento_linha": 0.007476661879151711, "negociacao_religacao": 0.008634863489676584, "portabilidade": 0.009040797200842552, "recarga_nao_creditada": 0.0052838055835220474, "roaming_pacote": 0.005172798916668437, "vas_cancelamento": 0.00596414138627723, "desconto_retencao": 0.016850914939523468, "internet_consumo": 0.09465523884125941, "conta_pagamento_confirmacao": 0.05388831389886389, "reclamacao_atendimento": 0.047989126674744836, "recarga_realizar": 0.006550246435848153, "beneficios_consulta": 0.15315988781103776, "suporte_sem_sinal": 0.149723411791631, "fidelidade_pontos": 0.048064768694853904, "sem_correspondencia": 0.14810335753381115}, "confidence": 0.23944166492228783, "input_tokens": 37, "latency_ms": 410.45435800003816} +{"id": "g0318-oos_conversa-indireto_multiplo-6-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 15, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.014785587383246071, "atendimento_humano": 0.10893735795568328, "conta_pagamento_confirmacao": 0.10141596772023583, "suporte_sem_sinal": 0.2600199941341398, "roaming_pacote": 0.007303155298897937, "recarga_realizar": 0.010636431135485116, "conta_debito_automatico_digital": 0.022695608249424026, "sem_correspondencia": 0.47420589812288794}, "confidence": 0.47420589812288794, "input_tokens": 28, "latency_ms": 202.19308599996566} +{"id": "g0318-oos_conversa-indireto_multiplo-6-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.018542743772738603, "reclamacao_atendimento": 0.141484554486101, "conta_segunda_via": 0.1176922113176075, "cadastro_atualizacao": 0.08224423857780878, "roaming_pacote": 0.012085312037724618, "seguranca_perda_roubo": 0.036673202186080237, "conta_debito_automatico_digital": 0.024017488555455636, "sem_correspondencia": 0.5672602490664836}, "confidence": 0.5672602490664836, "input_tokens": 37, "latency_ms": 218.31691500005945} +{"id": "g0320-oos_conversa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.10299594336570124, "recarga_nao_creditada": 0.011979054171747903, "recarga_realizar": 0.010618533400899454, "plano_troca": 0.018011516626884962, "fidelidade_pontos": 0.07266205818235577, "troca_numero": 0.00325937604490686, "conta_segunda_via": 0.04037727192509599, "conta_debito_automatico_digital": 0.07726417022873719, "cadastro_atualizacao": 0.038973593664542165, "beneficios_consulta": 0.2316918756903634, "suporte_configuracao": 0.03094551826835084, "sem_correspondencia": 0.36122108843041423}, "confidence": 0.36122108843041423, "input_tokens": 35, "latency_ms": 283.20713899995553} +{"id": "g0320-oos_conversa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.024736010620922316, "parceiros_ofertas": 0.16021417782648129, "bonus_nao_recebido": 0.07640287614514603, "suporte_chip_esim": 0.0348864660036414, "fidelidade_resgate": 0.013962173514275025, "recarga_nao_creditada": 0.008386249089756707, "recarga_saldo": 0.006274227793224813, "conta_vencimento": 0.0063033325562781, "internet_pacote_adicional": 0.24117931289172517, "cancelamento_linha": 0.0279668972962016, "conta_contestacao": 0.07228379267951311, "sem_correspondencia": 0.32740448358283447}, "confidence": 0.32740448358283447, "input_tokens": 26, "latency_ms": 266.17960800001583} +{"id": "g0320-oos_conversa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.026851884795229528, "conta_pagamento_confirmacao": 0.08602789865496611, "troca_numero": 0.006804874103323568, "atendimento_humano": 0.11083816620056808, "cancelamento_linha": 0.011552205342232114, "marketplace_pedido": 0.09871730930833582, "seguranca_fraude": 0.12912919113199464, "conta_contestacao": 0.10954498392808609, "portabilidade": 0.010892867194903632, "negociacao_divida": 0.025811435510167045, "fidelidade_pontos": 0.07245427551685646, "sem_correspondencia": 0.3113749083133369}, "confidence": 0.3113749083133369, "input_tokens": 33, "latency_ms": 268.3342210000319} +{"id": "g0320-oos_conversa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.08901459620084386, "conta_segunda_via": 0.08328321479164047, "conta_explicacao": 0.054539921989898175, "recarga_nao_creditada": 0.0062572140449516705, "fidelidade_resgate": 0.023686891145923976, "conta_pagamento_confirmacao": 0.05608187178054508, "recarga_realizar": 0.007460718887616893, "sem_correspondencia": 0.6796755711585799}, "confidence": 0.6796755711585799, "input_tokens": 26, "latency_ms": 208.212509999953} +{"id": "g0320-oos_conversa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.08176938887971165, "seguranca_perda_roubo": 0.05070288009330888, "cancelamento_linha": 0.007176074123015923, "vas_consulta": 0.255229784983336, "conta_pagamento_confirmacao": 0.035260034775265514, "suporte_sem_sinal": 0.2792295070971537, "troca_numero": 0.003016508580848225, "sem_correspondencia": 0.2876158214673601}, "confidence": 0.2876158214673601, "input_tokens": 32, "latency_ms": 201.1791950000088} +{"id": "g0320-oos_conversa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"troca_numero": 0.002482941055214448, "cancelamento_linha": 0.006482313627874309, "fidelidade_resgate": 0.014146144011110194, "negociacao_divida": 0.012752217729557203, "seguranca_perda_roubo": 0.053639786319730764, "bonus_nao_recebido": 0.05531251238622602, "parceiros_ofertas": 0.08320232192120841, "internet_pacote_adicional": 0.5257213529356566, "vas_contratacao": 0.014011405853624578, "roaming_duvida": 0.011830326690636883, "negociacao_religacao": 0.009432979532164999, "sem_correspondencia": 0.21098569793699565}, "confidence": 0.5257213529356566, "input_tokens": 28, "latency_ms": 269.6007309999686} +{"id": "g0320-oos_conversa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.030875045748660256, "cadastro_atualizacao": 0.03070952551307245, "suporte_configuracao": 0.02475079144397603, "sem_correspondencia": 0.9136646372942913}, "confidence": 0.9136646372942913, "input_tokens": 27, "latency_ms": 135.76936499998737} +{"id": "g0320-oos_conversa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 9, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_explicacao": 0.026385868520758474, "vas_cancelamento": 0.003147094587069489, "internet_pacote_adicional": 0.5613960941048066, "vas_consulta": 0.1841525940060288, "marketplace_compra": 0.028221499636248964, "fidelidade_pontos": 0.030018259212050175, "fidelidade_resgate": 0.0067445152815738965, "vas_contratacao": 0.007153175881734407, "plano_nova_linha": 0.004774836586268176, "roaming_cobranca": 0.0017163014584217953, "recarga_nao_creditada": 0.001003340535340279, "desconto_retencao": 0.009851685236005141, "conta_pagamento_confirmacao": 0.01759584346965104, "troca_numero": 0.0009287174446394213, "cancelamento_linha": 0.002613013247674081, "sem_correspondencia": 0.11429716079172922}, "confidence": 0.5613960941048066, "input_tokens": 25, "latency_ms": 383.1728700000667} +{"id": "g0320-oos_conversa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.3018088210056441, "roaming_duvida": 0.01267248616621773, "recarga_saldo": 0.00584174946728968, "roaming_cobranca": 0.007478665702270386, "marketplace_compra": 0.029392351054824586, "cancelamento_linha": 0.008327128936339639, "suporte_chip_esim": 0.07617810783695242, "plano_troca": 0.012064975163879483, "negociacao_divida": 0.015299670666982712, "seguranca_fraude": 0.10241788927239194, "atendimento_humano": 0.15746655378286284, "bonus_nao_recebido": 0.033969385940976024, "negociacao_religacao": 0.01001924419226604, "portabilidade": 0.008633969909064844, "conta_pagamento_confirmacao": 0.033718193352319306, "sem_correspondencia": 0.18471080754971825}, "confidence": 0.3018088210056441, "input_tokens": 41, "latency_ms": 442.7736920000598} +{"id": "g0320-oos_conversa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.02893453799042231, "portabilidade": 0.011305691731746854, "internet_consumo": 0.09275683043634805, "roaming_cobranca": 0.004385922230750746, "marketplace_pedido": 0.06629972392425212, "conta_vencimento": 0.007463523075475902, "seguranca_fraude": 0.19285595416366663, "cadastro_atualizacao": 0.06712147819708782, "conta_explicacao": 0.0809085902614398, "conta_debito_automatico_digital": 0.006763955986678278, "recarga_nao_creditada": 0.005552553142549553, "sem_correspondencia": 0.4356512388595819}, "confidence": 0.4356512388595819, "input_tokens": 32, "latency_ms": 283.5247209999352} +{"id": "g0320-oos_conversa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.06251621941906599, "internet_pacote_adicional": 0.39457013890720327, "roaming_cobranca": 0.0028793518203548245, "sem_correspondencia": 0.5400342898533759}, "confidence": 0.5400342898533759, "input_tokens": 27, "latency_ms": 132.00474299992493} +{"id": "g0320-oos_conversa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.009133049072130127, "marketplace_pedido": 0.06359534561095528, "conta_segunda_via": 0.06074195957394831, "troca_numero": 0.003408482450932095, "bonus_nao_recebido": 0.036072018639353595, "internet_consumo": 0.09073922569754957, "conta_explicacao": 0.062383873783803716, "conta_vencimento": 0.008449630613109866, "roaming_duvida": 0.015953005847694914, "recarga_nao_creditada": 0.011845262442628969, "vas_contratacao": 0.016836391365976183, "parceiros_ofertas": 0.07543340147967136, "vas_cancelamento": 0.010343091319163278, "internet_problema_conexao": 0.05594965311444482, "plano_consulta": 0.20133666220703095, "sem_correspondencia": 0.277778946781607}, "confidence": 0.277778946781607, "input_tokens": 29, "latency_ms": 407.848882000053} +{"id": "g0321-oos_desabafo-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.3067027994998425, "fidelidade_pontos": 0.03192795139390121, "internet_problema_conexao": 0.12082460792715716, "sem_correspondencia": 0.5405446411790991}, "confidence": 0.5405446411790991, "input_tokens": 36, "latency_ms": 144.21862299991517} +{"id": "g0321-oos_desabafo-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.1622679312135395, "marketplace_pedido": 0.04732341548504085, "vas_consulta": 0.11250068792145305, "internet_consumo": 0.083373662396735, "fidelidade_pontos": 0.0911859690599799, "bonus_nao_recebido": 0.036148702613760283, "portabilidade": 0.00804327001632195, "plano_troca": 0.0121505769266095, "parceiros_ofertas": 0.0868400600884884, "fidelidade_resgate": 0.03797879999028295, "roaming_duvida": 0.0208444996587131, "roaming_pacote": 0.007302346061656247, "cadastro_atualizacao": 0.02827005038973188, "seguranca_fraude": 0.09230280369496513, "recarga_nao_creditada": 0.013901455069776312, "sem_correspondencia": 0.15956576941294595}, "confidence": 0.1622679312135395, "input_tokens": 34, "latency_ms": 414.1238509999994} +{"id": "g0321-oos_desabafo-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.05866939456027639, "recarga_nao_creditada": 0.004573741660154413, "marketplace_pedido": 0.03194240246463727, "sem_correspondencia": 0.9048144613149319}, "confidence": 0.9048144613149319, "input_tokens": 34, "latency_ms": 136.6573889999927} +{"id": "g0321-oos_desabafo-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05377831914853962, "cancelamento_linha": 0.0524995425064236, "plano_consulta": 0.07886682245110066, "sem_correspondencia": 0.8148553158939361}, "confidence": 0.8148553158939361, "input_tokens": 35, "latency_ms": 140.54637599997477} +{"id": "g0321-oos_desabafo-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.15021942003136607, "recarga_nao_creditada": 0.009149539855326684, "negociacao_religacao": 0.012469305503595126, "fidelidade_pontos": 0.04951123829675183, "vas_consulta": 0.15017300291135088, "plano_troca": 0.021191114019420594, "vas_cancelamento": 0.020257600915859698, "sem_correspondencia": 0.5870287784663292}, "confidence": 0.5870287784663292, "input_tokens": 31, "latency_ms": 198.64980199997717} +{"id": "g0321-oos_desabafo-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.23053843934928958, "plano_nova_linha": 0.02299242432962108, "cadastro_atualizacao": 0.03805463705271433, "seguranca_perda_roubo": 0.07557921000721626, "negociacao_religacao": 0.010430242713283447, "suporte_chip_esim": 0.058894979834932894, "portabilidade": 0.010974749761771123, "negociacao_divida": 0.012388079245470232, "troca_numero": 0.0034645522902098497, "plano_consulta": 0.17923448716947513, "conta_segunda_via": 0.02231259425038159, "sem_correspondencia": 0.33513560399563447}, "confidence": 0.33513560399563447, "input_tokens": 32, "latency_ms": 291.7088069999636} +{"id": "g0321-oos_desabafo-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.13978167821575843, "portabilidade": 0.014727710170146239, "conta_contestacao": 0.09327232472837191, "plano_consulta": 0.08816801411746387, "recarga_realizar": 0.010235596979134648, "recarga_nao_creditada": 0.008868001054547686, "vas_contratacao": 0.015737588833106, "roaming_pacote": 0.018507980948933214, "seguranca_perda_roubo": 0.1839652883573043, "marketplace_pedido": 0.08094033282297293, "seguranca_fraude": 0.116292278390121, "sem_correspondencia": 0.22950320538213978}, "confidence": 0.22950320538213978, "input_tokens": 33, "latency_ms": 289.735587999985} +{"id": "g0321-oos_desabafo-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"portabilidade": 0.011913158032143675, "seguranca_fraude": 0.04737450570116289, "suporte_sem_sinal": 0.1186197608632961, "internet_pacote_adicional": 0.42915510874095947, "reclamacao_atendimento": 0.11395578716842573, "vas_consulta": 0.09573002927551756, "roaming_cobranca": 0.004420265221929659, "sem_correspondencia": 0.1788313849965649}, "confidence": 0.42915510874095947, "input_tokens": 35, "latency_ms": 209.86900799994146} +{"id": "g0321-oos_desabafo-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.044130925089120865, "beneficios_consulta": 0.06722745299339294, "vas_cancelamento": 0.01703515276312828, "sem_correspondencia": 0.8716064691543579}, "confidence": 0.8716064691543579, "input_tokens": 34, "latency_ms": 143.57931299991833} +{"id": "g0321-oos_desabafo-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.007026051574621824, "internet_problema_conexao": 0.012721164039474857, "suporte_chip_esim": 0.007756283438126843, "sem_correspondencia": 0.9724965009477765}, "confidence": 0.9724965009477765, "input_tokens": 33, "latency_ms": 142.89794100000108} +{"id": "g0321-oos_desabafo-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5166467692848037, "vas_contratacao": 0.0172937726147077, "internet_consumo": 0.037050733377961755, "plano_troca": 0.007915085587026279, "vas_consulta": 0.2033728316291289, "recarga_saldo": 0.0020957785800731015, "marketplace_pedido": 0.02876566497805675, "sem_correspondencia": 0.18685936394824182}, "confidence": 0.5166467692848037, "input_tokens": 34, "latency_ms": 201.33120299999518} +{"id": "g0321-oos_desabafo-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.05033374809658859, "vas_cancelamento": 0.0316602765118626, "conta_pagamento_confirmacao": 0.07367846908946142, "roaming_duvida": 0.020911899742337883, "fidelidade_pontos": 0.08111026656505839, "fidelidade_resgate": 0.020032572931631295, "bonus_nao_recebido": 0.025178167265518553, "sem_correspondencia": 0.6970945997975413}, "confidence": 0.6970945997975413, "input_tokens": 36, "latency_ms": 210.28853400002845} +{"id": "g0323-oos_desabafo-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6195937648994155, "negociacao_divida": 0.014764064596610928, "fidelidade_resgate": 0.014676143085351489, "parceiros_ofertas": 0.044116867651364, "negociacao_religacao": 0.00996441341790761, "marketplace_compra": 0.049413291899659526, "suporte_chip_esim": 0.020024203584589957, "sem_correspondencia": 0.22744725086510093}, "confidence": 0.6195937648994155, "input_tokens": 44, "latency_ms": 211.07394199998453} +{"id": "g0323-oos_desabafo-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_pagamento_confirmacao": 0.046648261661295154, "reclamacao_atendimento": 0.09962244592115954, "plano_troca": 0.011238330428299713, "roaming_cobranca": 0.004828466333181257, "internet_pacote_adicional": 0.19065246548355433, "conta_debito_automatico_digital": 0.03674417182814053, "vas_cancelamento": 0.0034968103908856, "conta_explicacao": 0.04148097134439205, "seguranca_fraude": 0.04110555150754278, "atendimento_humano": 0.11159649693321719, "conta_segunda_via": 0.07830112046447252, "plano_consulta": 0.1112853532520498, "cadastro_atualizacao": 0.030361710501462805, "roaming_duvida": 0.008726350538477473, "fidelidade_resgate": 0.016399516857345815, "sem_correspondencia": 0.16751197655452343}, "confidence": 0.19065246548355433, "input_tokens": 38, "latency_ms": 460.6503730000213} +{"id": "g0323-oos_desabafo-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.08699380501087804, "seguranca_perda_roubo": 0.0962080869351466, "recarga_realizar": 0.006925967438111476, "cadastro_atualizacao": 0.05072953118059421, "beneficios_consulta": 0.1658544520324954, "conta_segunda_via": 0.0561815456204488, "internet_problema_conexao": 0.06199525221629228, "sem_correspondencia": 0.4751113595660332}, "confidence": 0.4751113595660332, "input_tokens": 38, "latency_ms": 214.24717500008228} +{"id": "g0323-oos_desabafo-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.2611642906830715, "seguranca_perda_roubo": 0.09470393976132274, "plano_consulta": 0.1565848368210684, "recarga_realizar": 0.008902112461451405, "internet_consumo": 0.08955190027714774, "plano_nova_linha": 0.018145534174249797, "recarga_saldo": 0.006658441715778235, "sem_correspondencia": 0.3642889441059102}, "confidence": 0.3642889441059102, "input_tokens": 37, "latency_ms": 202.54391100002067} +{"id": "g0323-oos_desabafo-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.043516748947086806, "bonus_nao_recebido": 0.0763133721623548, "vas_cancelamento": 0.059005197565712174, "sem_correspondencia": 0.8211646813248462}, "confidence": 0.8211646813248462, "input_tokens": 36, "latency_ms": 140.15756900005272} +{"id": "g0323-oos_desabafo-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.023292010910347227, "parceiros_ofertas": 0.13191133884986497, "atendimento_humano": 0.14514440460291958, "cancelamento_linha": 0.022451393557169217, "recarga_saldo": 0.02480808859476546, "seguranca_perda_roubo": 0.12779848420394754, "recarga_realizar": 0.01766731982306376, "sem_correspondencia": 0.5069269594579223}, "confidence": 0.5069269594579223, "input_tokens": 37, "latency_ms": 191.7101339998908} +{"id": "g0323-oos_desabafo-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.11111629909532562, "portabilidade": 0.008552963033592743, "fidelidade_resgate": 0.02851089688731679, "plano_troca": 0.019024338838984335, "vas_contratacao": 0.011628608381775325, "recarga_realizar": 0.006636943295182799, "negociacao_religacao": 0.009426568766495709, "conta_explicacao": 0.041850168842591844, "conta_segunda_via": 0.08368902770367956, "conta_contestacao": 0.06166819569191238, "reclamacao_atendimento": 0.06794516092089695, "suporte_chip_esim": 0.05087953877001356, "seguranca_perda_roubo": 0.15730218809054497, "atendimento_humano": 0.11687798216302854, "roaming_cobranca": 0.006374051417792934, "sem_correspondencia": 0.21851706810086596}, "confidence": 0.21851706810086596, "input_tokens": 37, "latency_ms": 415.39245499996014} +{"id": "g0323-oos_desabafo-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.2111355966820095, "vas_contratacao": 0.018470500280045654, "conta_debito_automatico_digital": 0.0112630838373922, "seguranca_perda_roubo": 0.08518395742789198, "conta_pagamento_confirmacao": 0.03730030105982737, "recarga_nao_creditada": 0.003952196998024096, "beneficios_consulta": 0.17344151756306175, "cadastro_atualizacao": 0.03281958552131434, "desconto_retencao": 0.021215061155993552, "roaming_cobranca": 0.007345696415227847, "seguranca_fraude": 0.06830217228093419, "sem_correspondencia": 0.3295703307782775}, "confidence": 0.3295703307782775, "input_tokens": 34, "latency_ms": 309.0580470000077} +{"id": "g0323-oos_desabafo-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_consulta": 0.051304773439904, "marketplace_pedido": 0.041225400580281076, "marketplace_compra": 0.035340592915170554, "internet_consumo": 0.08023720382217762, "conta_debito_automatico_digital": 0.011528811629576636, "troca_numero": 0.0026429885087525685, "atendimento_humano": 0.08362732236426287, "suporte_configuracao": 0.02457587466144331, "recarga_realizar": 0.008701956059656695, "fidelidade_pontos": 0.04162942694703227, "parceiros_ofertas": 0.04033007546935136, "roaming_cobranca": 0.005052442755350605, "cadastro_atualizacao": 0.027546126902136956, "recarga_nao_creditada": 0.015590583261022362, "suporte_sem_sinal": 0.27234852814942917, "sem_correspondencia": 0.2583178925344519}, "confidence": 0.27234852814942917, "input_tokens": 36, "latency_ms": 404.19113099994775} +{"id": "g0323-oos_desabafo-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.017230388761159232, "seguranca_perda_roubo": 0.02489956527645588, "conta_vencimento": 0.0027995774026244296, "conta_segunda_via": 0.011343888360003114, "marketplace_pedido": 0.026821941632310577, "internet_pacote_adicional": 0.5670374938796249, "suporte_sem_sinal": 0.08656625008256902, "roaming_duvida": 0.01412198620552314, "beneficios_consulta": 0.07304840907510333, "roaming_pacote": 0.004411203096142626, "recarga_saldo": 0.0023791902882413303, "troca_numero": 0.0007997382955759096, "roaming_cobranca": 0.004987217697268195, "cancelamento_linha": 0.0022678024841824677, "internet_problema_conexao": 0.06181587708702379, "sem_correspondencia": 0.09946947037619212}, "confidence": 0.5670374938796249, "input_tokens": 36, "latency_ms": 389.4001470000603} +{"id": "g0323-oos_desabafo-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.11108028961118499, "internet_problema_conexao": 0.17496201510050716, "cadastro_atualizacao": 0.05187525261484717, "marketplace_compra": 0.06269155483584933, "conta_debito_automatico_digital": 0.0111894422008899, "roaming_pacote": 0.007465337451787071, "desconto_retencao": 0.0376038591034962, "sem_correspondencia": 0.5431322490814382}, "confidence": 0.5431322490814382, "input_tokens": 40, "latency_ms": 215.363899999943} +{"id": "g0323-oos_desabafo-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.01019416856941209, "troca_numero": 0.007031621799222557, "roaming_duvida": 0.03092011384072765, "suporte_chip_esim": 0.06381556643481179, "fidelidade_resgate": 0.028562264171738246, "fidelidade_pontos": 0.06320522982065187, "conta_explicacao": 0.06105751444792962, "sem_correspondencia": 0.7352135209155062}, "confidence": 0.7352135209155062, "input_tokens": 38, "latency_ms": 201.17544700008239} +{"id": "g0324-oos_desabafo-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"fidelidade_resgate": 0.0296564663399994, "plano_consulta": 0.18603895435619194, "conta_pagamento_confirmacao": 0.08417294772173023, "seguranca_fraude": 0.24589157360534417, "recarga_realizar": 0.018654101921594956, "cancelamento_linha": 0.0044018983241587385, "roaming_pacote": 0.005535489341319597, "negociacao_divida": 0.013905486148123926, "vas_contratacao": 0.0106404664100479, "recarga_saldo": 0.010063225186728798, "plano_nova_linha": 0.02083070724116771, "marketplace_compra": 0.04070730051391913, "internet_consumo": 0.07543320744464367, "conta_segunda_via": 0.02635038086140206, "troca_numero": 0.0031692003753516157, "sem_correspondencia": 0.2245485942082762}, "confidence": 0.24589157360534417, "input_tokens": 57, "latency_ms": 407.14484799991624} +{"id": "g0324-oos_desabafo-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.09796279125959978, "internet_consumo": 0.026396304768901195, "conta_vencimento": 0.006758951673137374, "sem_correspondencia": 0.8688819522983616}, "confidence": 0.8688819522983616, "input_tokens": 41, "latency_ms": 134.12553199998456} +{"id": "g0324-oos_desabafo-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.14979418916896112, "plano_consulta": 0.12183873941587064, "vas_cancelamento": 0.009201673670836323, "seguranca_perda_roubo": 0.06048415894920171, "conta_vencimento": 0.008059348805965033, "vas_consulta": 0.1478229443826515, "roaming_duvida": 0.010976906722712615, "suporte_chip_esim": 0.01797032332831572, "conta_contestacao": 0.05627912954622152, "cadastro_atualizacao": 0.034993979623619734, "plano_nova_linha": 0.019389837727455676, "sem_correspondencia": 0.3631887686581884}, "confidence": 0.3631887686581884, "input_tokens": 38, "latency_ms": 288.891518000014} +{"id": "g0324-oos_desabafo-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.012601900020071399, "negociacao_religacao": 0.018394256164830463, "vas_cancelamento": 0.03207972300119466, "portabilidade": 0.01613397351019621, "desconto_retencao": 0.07333359928801879, "roaming_pacote": 0.016227124394890033, "vas_contratacao": 0.028946308661733547, "sem_correspondencia": 0.8022831149590649}, "confidence": 0.8022831149590649, "input_tokens": 36, "latency_ms": 197.8554270000359} +{"id": "g0324-oos_desabafo-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0611868832923593, "suporte_sem_sinal": 0.21514591286774237, "desconto_retencao": 0.05846634088827339, "roaming_duvida": 0.037909264000650346, "vas_consulta": 0.15392034615876224, "marketplace_pedido": 0.055305785795997035, "conta_explicacao": 0.06810103737382427, "sem_correspondencia": 0.34996442962239105}, "confidence": 0.34996442962239105, "input_tokens": 42, "latency_ms": 207.90433700005906} +{"id": "g0324-oos_desabafo-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.012950239151653399, "plano_consulta": 0.11623329265168748, "conta_explicacao": 0.043257766740973716, "conta_pagamento_confirmacao": 0.023902688876664916, "suporte_chip_esim": 0.07244993213766521, "roaming_pacote": 0.0069488098089466885, "plano_nova_linha": 0.016049582982027775, "sem_correspondencia": 0.7082076876503808}, "confidence": 0.7082076876503808, "input_tokens": 45, "latency_ms": 208.71714700001576} +{"id": "g0324-oos_desabafo-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"suporte_configuracao": 0.015377048728827255, "internet_problema_conexao": 0.03353398364307184, "suporte_sem_sinal": 0.08863193729554915, "plano_consulta": 0.21016662268088263, "recarga_nao_creditada": 0.0029357618808640005, "marketplace_compra": 0.02418586476727242, "internet_consumo": 0.095503794190205, "plano_troca": 0.008995628175000233, "reclamacao_atendimento": 0.0799737738626109, "marketplace_pedido": 0.020938808542078264, "beneficios_consulta": 0.09105098440443156, "desconto_retencao": 0.011013076874006072, "conta_pagamento_confirmacao": 0.02582998814772091, "negociacao_divida": 0.004135953350079189, "internet_pacote_adicional": 0.19332893602385492, "sem_correspondencia": 0.09439783743354567}, "confidence": 0.21016662268088263, "input_tokens": 48, "latency_ms": 443.37558300003366} +{"id": "g0324-oos_desabafo-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.02587046256169969, "parceiros_ofertas": 0.08346322965489487, "conta_vencimento": 0.0087263362577805, "seguranca_fraude": 0.07602925702869169, "plano_nova_linha": 0.024385964305205485, "plano_consulta": 0.17075906744813957, "marketplace_compra": 0.043794997070499476, "seguranca_perda_roubo": 0.15375898972601762, "roaming_pacote": 0.005508265459446214, "vas_cancelamento": 0.01879173172577124, "beneficios_consulta": 0.10106941950807118, "sem_correspondencia": 0.2878422792537825}, "confidence": 0.2878422792537825, "input_tokens": 36, "latency_ms": 271.4273909999747} +{"id": "g0324-oos_desabafo-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.004112208787108992, "conta_pagamento_confirmacao": 0.035402674739008266, "conta_debito_automatico_digital": 0.020256057674036262, "conta_explicacao": 0.07570731749149358, "suporte_configuracao": 0.030005440549072185, "vas_consulta": 0.17506419374933002, "seguranca_perda_roubo": 0.10948310950490478, "vas_contratacao": 0.017548742026095746, "negociacao_divida": 0.011854916050798445, "desconto_retencao": 0.02894795541529852, "conta_contestacao": 0.08860214182486124, "negociacao_religacao": 0.009567020599067975, "conta_vencimento": 0.009816497706021847, "seguranca_fraude": 0.09909924262765633, "plano_troca": 0.011742939410745688, "sem_correspondencia": 0.27278954184450016}, "confidence": 0.27278954184450016, "input_tokens": 43, "latency_ms": 438.9376249999941} +{"id": "g0324-oos_desabafo-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.13246493633679762, "suporte_sem_sinal": 0.12701587946783957, "conta_pagamento_confirmacao": 0.03315245880868102, "recarga_realizar": 0.00519303581608992, "conta_vencimento": 0.0060341495924062846, "parceiros_ofertas": 0.07807187339984804, "beneficios_consulta": 0.07530314811929233, "vas_consulta": 0.1847891145105264, "vas_contratacao": 0.010180389032381283, "suporte_configuracao": 0.019680985198064976, "conta_debito_automatico_digital": 0.009234497736446459, "marketplace_pedido": 0.023596449878653135, "cancelamento_linha": 0.00813264529254937, "conta_contestacao": 0.0396014804959959, "seguranca_perda_roubo": 0.09372420282919121, "sem_correspondencia": 0.15382475348523647}, "confidence": 0.1847891145105264, "input_tokens": 36, "latency_ms": 411.5670969999883} +{"id": "g0324-oos_desabafo-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.19739783196277402, "negociacao_divida": 0.03330309754178398, "plano_troca": 0.02457136336341373, "plano_nova_linha": 0.02323981606218604, "negociacao_religacao": 0.013265933169596452, "roaming_cobranca": 0.008187389161377375, "suporte_configuracao": 0.053142723735419284, "sem_correspondencia": 0.6468918450034491}, "confidence": 0.6468918450034491, "input_tokens": 42, "latency_ms": 207.20034300006773} +{"id": "g0324-oos_desabafo-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.010025958196875942, "desconto_retencao": 0.03204909158045599, "troca_numero": 0.00434434020709039, "portabilidade": 0.01062041025581421, "parceiros_ofertas": 0.0837983687995892, "conta_contestacao": 0.09211895418876137, "fidelidade_pontos": 0.15816388476871757, "plano_nova_linha": 0.030053088370149635, "negociacao_religacao": 0.016112213052047075, "internet_consumo": 0.05866079009537638, "roaming_pacote": 0.0074159735577388735, "marketplace_pedido": 0.07356195590269303, "roaming_cobranca": 0.009053915347392283, "cancelamento_linha": 0.012411156477699069, "conta_segunda_via": 0.03508535981687068, "sem_correspondencia": 0.3665245393827283}, "confidence": 0.3665245393827283, "input_tokens": 42, "latency_ms": 372.96317599998474} +{"id": "g0326-oos_desabafo-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.24955478496517824, "plano_troca": 0.03278140003071278, "roaming_pacote": 0.018691703816441474, "sem_correspondencia": 0.6989721111876674}, "confidence": 0.6989721111876674, "input_tokens": 78, "latency_ms": 156.18290099996557} +{"id": "g0326-oos_desabafo-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 176, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.024909269621430405, "roaming_duvida": 0.04462993244744686, "portabilidade": 0.015911903587994804, "sem_correspondencia": 0.9145488943431279}, "confidence": 0.9145488943431279, "input_tokens": 75, "latency_ms": 156.55234199994084} +{"id": "g0326-oos_desabafo-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 180, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_pagamento_confirmacao": 0.043791960380759935, "suporte_chip_esim": 0.028903018920156617, "beneficios_consulta": 0.1008253394294311, "conta_debito_automatico_digital": 0.006471182224109967, "internet_consumo": 0.04045226718790535, "plano_nova_linha": 0.030775906891115697, "atendimento_humano": 0.09696312208019525, "reclamacao_atendimento": 0.09229852184586665, "roaming_pacote": 0.005798454351983442, "vas_consulta": 0.06157500744131448, "roaming_duvida": 0.014485315540670056, "parceiros_ofertas": 0.06081815505755701, "marketplace_pedido": 0.01876029694760513, "portabilidade": 0.007583753756743663, "seguranca_perda_roubo": 0.24625875354575252, "sem_correspondencia": 0.1442389443988331}, "confidence": 0.24625875354575252, "input_tokens": 79, "latency_ms": 468.39599899999484} +{"id": "g0326-oos_desabafo-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.24054070713526687, "plano_consulta": 0.12724621279907913, "roaming_pacote": 0.009099258816679605, "troca_numero": 0.005833249860833286, "cadastro_atualizacao": 0.03869293534628787, "portabilidade": 0.010092692200600781, "vas_contratacao": 0.01724152410691568, "conta_contestacao": 0.07347887573094088, "plano_troca": 0.012831228468541471, "internet_problema_conexao": 0.06702821536339101, "vas_consulta": 0.16861182035113384, "sem_correspondencia": 0.22930327982032958}, "confidence": 0.24054070713526687, "input_tokens": 67, "latency_ms": 309.26296500001627} +{"id": "g0326-oos_desabafo-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.032280140842633046, "roaming_duvida": 0.012153383802820038, "conta_explicacao": 0.024538828985600336, "negociacao_divida": 0.007604028385098232, "cadastro_atualizacao": 0.020677483489213586, "conta_vencimento": 0.005134954310921626, "plano_troca": 0.0070875643631875115, "internet_pacote_adicional": 0.532053252261278, "conta_segunda_via": 0.018863553892796796, "suporte_chip_esim": 0.028627795315744085, "vas_consulta": 0.16161646558480977, "roaming_pacote": 0.005370532365056277, "vas_contratacao": 0.01185988493294021, "desconto_retencao": 0.01547990797733541, "plano_nova_linha": 0.007073259713563154, "sem_correspondencia": 0.10957896377700198}, "confidence": 0.532053252261278, "input_tokens": 74, "latency_ms": 468.05034299995896} +{"id": "g0326-oos_desabafo-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.021722989763775555, "plano_nova_linha": 0.036705524754864854, "cadastro_atualizacao": 0.023606822554212693, "sem_correspondencia": 0.9179646629271468}, "confidence": 0.9179646629271468, "input_tokens": 71, "latency_ms": 159.29420600002686} +{"id": "g0326-oos_desabafo-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 154, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.08218163332241323, "suporte_chip_esim": 0.11990814773276035, "portabilidade": 0.010028559812623895, "internet_consumo": 0.0629701322514437, "suporte_sem_sinal": 0.3285627099218857, "vas_cancelamento": 0.041661005874574705, "roaming_pacote": 0.006549087882754786, "sem_correspondencia": 0.34813872320154365}, "confidence": 0.34813872320154365, "input_tokens": 66, "latency_ms": 227.7351190000445} +{"id": "g0326-oos_desabafo-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 165, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_perda_roubo": 0.22357392611667296, "suporte_sem_sinal": 0.2241911024604317, "negociacao_divida": 0.020652308851572276, "cancelamento_linha": 0.014733677047394426, "conta_pagamento_confirmacao": 0.07322787334918707, "parceiros_ofertas": 0.13496452160826777, "seguranca_fraude": 0.08912709324148485, "desconto_retencao": 0.03330843417395404, "roaming_duvida": 0.019121132459880216, "suporte_chip_esim": 0.007701521424884761, "vas_cancelamento": 0.011496996496563498, "sem_correspondencia": 0.14790141276970645}, "confidence": 0.2241911024604317, "input_tokens": 79, "latency_ms": 355.3524499999412} +{"id": "g0326-oos_desabafo-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6207491099596768, "cadastro_atualizacao": 0.021861050303664444, "bonus_nao_recebido": 0.05335426418912411, "suporte_configuracao": 0.01966387762112976, "fidelidade_pontos": 0.013431607974489815, "suporte_sem_sinal": 0.12287558931551026, "conta_vencimento": 0.00215648994782422, "sem_correspondencia": 0.14590801068858056}, "confidence": 0.6207491099596768, "input_tokens": 66, "latency_ms": 225.21192800002154} +{"id": "g0326-oos_desabafo-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.027083320669286516, "conta_vencimento": 0.008323649914579699, "internet_problema_conexao": 0.09508252933194176, "negociacao_divida": 0.016306048335070017, "seguranca_fraude": 0.10073430883108782, "recarga_nao_creditada": 0.0163959302771647, "suporte_configuracao": 0.05123801925796093, "conta_contestacao": 0.05337807933510318, "reclamacao_atendimento": 0.1626702256625063, "seguranca_perda_roubo": 0.10969354263364124, "recarga_saldo": 0.009955219970807526, "sem_correspondencia": 0.3491391257808503}, "confidence": 0.3491391257808503, "input_tokens": 64, "latency_ms": 310.84670600000663} +{"id": "g0326-oos_desabafo-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 146, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.06022463940837143, "reclamacao_atendimento": 0.24249944903885962, "conta_segunda_via": 0.02910561584662848, "sem_correspondencia": 0.6681702957061405}, "confidence": 0.6681702957061405, "input_tokens": 65, "latency_ms": 159.14705800003048} +{"id": "g0326-oos_desabafo-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.10206576522308577, "internet_pacote_adicional": 0.26996857154156745, "internet_problema_conexao": 0.04991367873663372, "vas_cancelamento": 0.018871015095933467, "conta_contestacao": 0.12938992787572495, "portabilidade": 0.008168175885000808, "conta_debito_automatico_digital": 0.008402959514061581, "roaming_duvida": 0.014762318816837733, "seguranca_fraude": 0.08529652726619387, "suporte_sem_sinal": 0.13596518451691295, "roaming_cobranca": 0.00898939099247057, "sem_correspondencia": 0.1682064845355771}, "confidence": 0.26996857154156745, "input_tokens": 63, "latency_ms": 338.51436800000556} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.028934401741296127, "marketplace_pedido": 0.09822231197730083, "internet_consumo": 0.15051606928298542, "bonus_nao_recebido": 0.08353967569701877, "conta_segunda_via": 0.061073994960943026, "seguranca_perda_roubo": 0.053491900122850676, "plano_nova_linha": 0.020685938122558607, "conta_debito_automatico_digital": 0.008956958915165767, "vas_contratacao": 0.021575684632086947, "desconto_retencao": 0.04150229866393231, "internet_problema_conexao": 0.0652398643417227, "sem_correspondencia": 0.36626090154213886}, "confidence": 0.36626090154213886, "input_tokens": 24, "latency_ms": 293.9380100000335} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.029639650342633, "seguranca_fraude": 0.019204269021510945, "marketplace_compra": 0.021521621112434875, "sem_correspondencia": 0.9296344595234212}, "confidence": 0.9296344595234212, "input_tokens": 26, "latency_ms": 140.74476299992966} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.08145346208055985, "plano_consulta": 0.12597633458290944, "suporte_chip_esim": 0.06341137515574082, "seguranca_perda_roubo": 0.07606900217701906, "recarga_saldo": 0.005864420235235469, "conta_explicacao": 0.03832808375609746, "parceiros_ofertas": 0.17852617176740296, "sem_correspondencia": 0.4303711502450349}, "confidence": 0.4303711502450349, "input_tokens": 25, "latency_ms": 203.66399199997431} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 10, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.012786029364685838, "troca_numero": 0.003813653810329047, "negociacao_divida": 0.016398190844964154, "plano_consulta": 0.26036914219178875, "conta_segunda_via": 0.040855987347638706, "conta_explicacao": 0.04696539243042995, "suporte_configuracao": 0.03463085240071976, "roaming_cobranca": 0.017909526161939218, "marketplace_pedido": 0.04030864536550953, "roaming_duvida": 0.02438337265584705, "conta_vencimento": 0.008748020652929487, "plano_nova_linha": 0.022778415209202093, "beneficios_consulta": 0.11607581692373965, "fidelidade_resgate": 0.023851606111879142, "roaming_pacote": 0.013384251359827824, "sem_correspondencia": 0.3167410971685698}, "confidence": 0.3167410971685698, "input_tokens": 25, "latency_ms": 377.7323519999527} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 12, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0037877679648984416, "roaming_cobranca": 0.00292280977873974, "vas_cancelamento": 0.005102455783506451, "fidelidade_pontos": 0.03161312370967363, "atendimento_humano": 0.036782616094301654, "troca_numero": 0.002709035850589642, "marketplace_pedido": 0.030944616618377843, "sem_correspondencia": 0.8861375741999126}, "confidence": 0.8861375741999126, "input_tokens": 26, "latency_ms": 185.0716349999857} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 3, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.001643372084444462, "recarga_realizar": 0.0035885462280341313, "plano_troca": 0.006691186554080891, "cadastro_atualizacao": 0.03393526679477641, "parceiros_ofertas": 0.043016529707021585, "internet_pacote_adicional": 0.1581149069413218, "vas_consulta": 0.08048944013138846, "internet_problema_conexao": 0.019924735249138997, "conta_explicacao": 0.021028585308470616, "beneficios_consulta": 0.09354552438210513, "bonus_nao_recebido": 0.01210524955599008, "marketplace_pedido": 0.026623520463953138, "internet_consumo": 0.1261374328958597, "marketplace_compra": 0.0398667670207854, "seguranca_fraude": 0.026598428771653193, "sem_correspondencia": 0.30669050791097596}, "confidence": 0.30669050791097596, "input_tokens": 22, "latency_ms": 402.7107160000014} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 11, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6178222791098049, "roaming_pacote": 0.0061855152143731025, "cancelamento_linha": 0.0020774458186756588, "cadastro_atualizacao": 0.02714723116843946, "internet_problema_conexao": 0.016141148013490564, "parceiros_ofertas": 0.0524777798498049, "conta_segunda_via": 0.020695777263004343, "conta_contestacao": 0.015049021438805026, "reclamacao_atendimento": 0.027218590965555386, "atendimento_humano": 0.039932451472818736, "roaming_duvida": 0.01509830050936955, "sem_correspondencia": 0.1601544591758584}, "confidence": 0.6178222791098049, "input_tokens": 24, "latency_ms": 271.60990500010485} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.09099892772638137, "negociacao_religacao": 0.021722615351859337, "seguranca_fraude": 0.10671775331237805, "marketplace_compra": 0.0602345371123418, "conta_vencimento": 0.00758617578074252, "plano_troca": 0.016203260486847306, "fidelidade_pontos": 0.04184921198862339, "bonus_nao_recebido": 0.04437204942739516, "suporte_configuracao": 0.04424084842483011, "atendimento_humano": 0.051381622897523516, "recarga_nao_creditada": 0.012435517609706159, "sem_correspondencia": 0.5022574798813713}, "confidence": 0.5022574798813713, "input_tokens": 23, "latency_ms": 268.4603989999914} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 5, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.07092087091689715, "plano_nova_linha": 0.030609983119514395, "recarga_nao_creditada": 0.003178117051411363, "plano_troca": 0.013983436560784695, "portabilidade": 0.010386277007401756, "internet_consumo": 0.05244184941448758, "suporte_sem_sinal": 0.194196147516802, "sem_correspondencia": 0.624283318412701}, "confidence": 0.624283318412701, "input_tokens": 23, "latency_ms": 196.80989599999066} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.00862356684762083, "internet_problema_conexao": 0.040789925628067186, "marketplace_compra": 0.04870830158742041, "recarga_nao_creditada": 0.004339854881363137, "negociacao_divida": 0.021842925316649702, "recarga_saldo": 0.0053739190323517354, "vas_contratacao": 0.015302112259764356, "sem_correspondencia": 0.8550193944467627}, "confidence": 0.8550193944467627, "input_tokens": 24, "latency_ms": 192.41340700000364} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.19480804411977037, "suporte_sem_sinal": 0.35940240777257, "atendimento_humano": 0.07127334126010448, "sem_correspondencia": 0.37451620684755516}, "confidence": 0.37451620684755516, "input_tokens": 24, "latency_ms": 129.58340499994847} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.26182955540040914, "plano_troca": 0.019009996232124973, "roaming_pacote": 0.006834082780639757, "vas_cancelamento": 0.025311078911616113, "bonus_nao_recebido": 0.04511294892772047, "internet_consumo": 0.07329432676540827, "parceiros_ofertas": 0.12083943205071535, "vas_contratacao": 0.011417726070738016, "conta_pagamento_confirmacao": 0.029571674805467494, "atendimento_humano": 0.10672826334842704, "conta_contestacao": 0.05165958411757776, "sem_correspondencia": 0.24839133058915566}, "confidence": 0.26182955540040914, "input_tokens": 62, "latency_ms": 292.7083309999716} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_debito_automatico_digital": 0.09745365058220434, "roaming_duvida": 0.025425841270295547, "recarga_saldo": 0.006484584698018794, "desconto_retencao": 0.027835014550320968, "suporte_sem_sinal": 0.42986406757373286, "negociacao_religacao": 0.007900202988981678, "seguranca_perda_roubo": 0.06832161096572402, "sem_correspondencia": 0.33671502737072184}, "confidence": 0.42986406757373286, "input_tokens": 50, "latency_ms": 230.02295300000242} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.12476163109101406, "conta_vencimento": 0.0076060228512483145, "internet_pacote_adicional": 0.22027344737818488, "desconto_retencao": 0.01733093384486172, "suporte_chip_esim": 0.038760077847180274, "recarga_saldo": 0.006504765193762794, "troca_numero": 0.00268488262821225, "plano_nova_linha": 0.018233927377498904, "parceiros_ofertas": 0.16078838915805585, "conta_contestacao": 0.07312717451492937, "vas_cancelamento": 0.018072681925059945, "sem_correspondencia": 0.3118560661899916}, "confidence": 0.3118560661899916, "input_tokens": 47, "latency_ms": 281.27001899997595} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.02211091786849614, "portabilidade": 0.020925383282520093, "suporte_sem_sinal": 0.2618245325850536, "vas_contratacao": 0.015292622975047802, "roaming_cobranca": 0.0054945036011573006, "suporte_configuracao": 0.06270169060369772, "conta_debito_automatico_digital": 0.01574268835883208, "sem_correspondencia": 0.5959076607251953}, "confidence": 0.5959076607251953, "input_tokens": 48, "latency_ms": 218.62856500001726} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.02231657608164191, "vas_contratacao": 0.01895605888381381, "marketplace_compra": 0.040536264310171294, "sem_correspondencia": 0.9181911007243729}, "confidence": 0.9181911007243729, "input_tokens": 46, "latency_ms": 145.94599599990943} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.006482015819654049, "conta_segunda_via": 0.023778416025704154, "negociacao_divida": 0.007506838596208314, "roaming_cobranca": 0.004490375368877631, "reclamacao_atendimento": 0.112489939195095, "suporte_configuracao": 0.057795651595640644, "fidelidade_resgate": 0.029085170660103098, "conta_contestacao": 0.05541251616891937, "internet_consumo": 0.08432353880854992, "parceiros_ofertas": 0.08201039414087753, "seguranca_perda_roubo": 0.09944160981834078, "negociacao_religacao": 0.00925388904164417, "suporte_chip_esim": 0.07739857383406938, "plano_nova_linha": 0.024941956515533586, "portabilidade": 0.010100038501017641, "sem_correspondencia": 0.3154890759097647}, "confidence": 0.3154890759097647, "input_tokens": 45, "latency_ms": 413.60815299992737} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.058251554218771595, "plano_nova_linha": 0.015381750177966658, "seguranca_perda_roubo": 0.06027791463847162, "sem_correspondencia": 0.8660887809647901}, "confidence": 0.8660887809647901, "input_tokens": 45, "latency_ms": 144.50009899996985} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"roaming_cobranca": 0.003566470582727343, "suporte_chip_esim": 0.01705375632287216, "recarga_nao_creditada": 0.004520642893666533, "roaming_duvida": 0.009292160797926162, "reclamacao_atendimento": 0.0968383370968481, "marketplace_pedido": 0.04890797132358791, "marketplace_compra": 0.05120156170720877, "suporte_configuracao": 0.027859727901191685, "fidelidade_resgate": 0.016075511885278483, "troca_numero": 0.0030455511495948405, "conta_segunda_via": 0.017168238215409127, "plano_consulta": 0.04749975575600593, "seguranca_fraude": 0.08851396012168876, "suporte_sem_sinal": 0.4015838078652979, "portabilidade": 0.008152564729389548, "sem_correspondencia": 0.15871998165130674}, "confidence": 0.4015838078652979, "input_tokens": 44, "latency_ms": 468.7949629999366} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.028103086678637763, "suporte_configuracao": 0.08008297413463929, "conta_pagamento_confirmacao": 0.045698489312850095, "suporte_chip_esim": 0.023314531545124476, "seguranca_perda_roubo": 0.11080016775727022, "cancelamento_linha": 0.02153444630601337, "beneficios_consulta": 0.13204970759079296, "sem_correspondencia": 0.5584165966746718}, "confidence": 0.5584165966746718, "input_tokens": 45, "latency_ms": 219.02744100009386} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.004622372507309622, "desconto_retencao": 0.007117262844228321, "vas_cancelamento": 0.004436643961522803, "plano_consulta": 0.25998202946900595, "internet_consumo": 0.08407249618781366, "portabilidade": 0.0069587996991643565, "roaming_pacote": 0.004029359820474939, "plano_troca": 0.009106925100861552, "plano_nova_linha": 0.01273079637028021, "cadastro_atualizacao": 0.032467701765654534, "negociacao_religacao": 0.0068876117271820785, "bonus_nao_recebido": 0.030569576880026483, "reclamacao_atendimento": 0.13967866232337972, "conta_segunda_via": 0.05716629169437551, "conta_contestacao": 0.046184366448285843, "sem_correspondencia": 0.2939891032004344}, "confidence": 0.2939891032004344, "input_tokens": 45, "latency_ms": 429.1983909999999} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11466918554646452, "negociacao_divida": 0.027934680817671954, "internet_problema_conexao": 0.27112259678095535, "fidelidade_pontos": 0.10276789666544199, "plano_consulta": 0.09320431678617949, "vas_contratacao": 0.017813505090569465, "roaming_pacote": 0.011278942833051805, "sem_correspondencia": 0.36120887547966546}, "confidence": 0.36120887547966546, "input_tokens": 44, "latency_ms": 207.61377700000594} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.009011194659388292, "seguranca_fraude": 0.04155690791938518, "portabilidade": 0.0051840271466660915, "internet_pacote_adicional": 0.22572058972875883, "recarga_nao_creditada": 0.0049828731206052685, "negociacao_divida": 0.006336574174171198, "vas_cancelamento": 0.006135497447880792, "vas_consulta": 0.14917174839664757, "conta_vencimento": 0.00357987763091509, "suporte_sem_sinal": 0.24594192654792438, "atendimento_humano": 0.18651612802736106, "sem_correspondencia": 0.11586265520029626}, "confidence": 0.24594192654792438, "input_tokens": 46, "latency_ms": 278.3419899999444} +{"id": "g0333-oos_ininteligivel-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.11670685351957448, "plano_troca": 0.028156179303703045, "plano_consulta": 0.17756563886324445, "seguranca_fraude": 0.07756296652595517, "conta_segunda_via": 0.038996123337692166, "roaming_duvida": 0.018016310525987896, "beneficios_consulta": 0.13471040119959726, "internet_problema_conexao": 0.06706158808736819, "atendimento_humano": 0.07793724648337354, "negociacao_religacao": 0.01099404813470103, "desconto_retencao": 0.0137395557214204, "sem_correspondencia": 0.2385530882973824}, "confidence": 0.2385530882973824, "input_tokens": 39, "latency_ms": 296.43488099998194} +{"id": "g0333-oos_ininteligivel-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.01340335391305341, "cadastro_atualizacao": 0.0679761528676118, "internet_problema_conexao": 0.08495811928157242, "fidelidade_pontos": 0.12683210983502619, "troca_numero": 0.003962699235319363, "negociacao_divida": 0.015169432047692714, "internet_consumo": 0.05284150944259369, "fidelidade_resgate": 0.022273828708965434, "conta_segunda_via": 0.03047188675838962, "conta_vencimento": 0.006160231169457037, "plano_consulta": 0.061705058923995665, "sem_correspondencia": 0.5142456178163226}, "confidence": 0.5142456178163226, "input_tokens": 41, "latency_ms": 270.43814499995733} +{"id": "g0333-oos_ininteligivel-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.11769563628000258, "conta_explicacao": 0.06917373045886298, "vas_cancelamento": 0.030246598448859352, "roaming_duvida": 0.04206475215549277, "plano_troca": 0.03599487966674924, "internet_problema_conexao": 0.12244196901368556, "recarga_realizar": 0.00979995441753447, "sem_correspondencia": 0.572582479558813}, "confidence": 0.572582479558813, "input_tokens": 51, "latency_ms": 212.08484700002828} +{"id": "g0333-oos_ininteligivel-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.09109954299461119, "conta_debito_automatico_digital": 0.008418278550114934, "negociacao_religacao": 0.0054979700099156105, "seguranca_perda_roubo": 0.01677867540372016, "recarga_nao_creditada": 0.0018790059933650382, "conta_pagamento_confirmacao": 0.025250199526688725, "marketplace_pedido": 0.04221992085047039, "sem_correspondencia": 0.8088564066711139}, "confidence": 0.8088564066711139, "input_tokens": 40, "latency_ms": 221.41524500000287} +{"id": "g0333-oos_ininteligivel-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.017894280857755195, "marketplace_compra": 0.030698684603829962, "fidelidade_pontos": 0.02485803298358393, "conta_vencimento": 0.005300112935806189, "internet_problema_conexao": 0.03524387212640574, "vas_consulta": 0.15326675587103905, "atendimento_humano": 0.08538407729007955, "roaming_cobranca": 0.01280888061363674, "negociacao_religacao": 0.009841882504574514, "plano_nova_linha": 0.019380321491561662, "internet_consumo": 0.06558164874784515, "sem_correspondencia": 0.5397414499738823}, "confidence": 0.5397414499738823, "input_tokens": 42, "latency_ms": 269.9296670000422} +{"id": "g0333-oos_ininteligivel-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.020470577485639668, "conta_pagamento_confirmacao": 0.02174478329992128, "reclamacao_atendimento": 0.033319080216647805, "conta_segunda_via": 0.027389565125093183, "internet_pacote_adicional": 0.6929384850742022, "fidelidade_resgate": 0.01056984404439181, "conta_explicacao": 0.025702781524941428, "sem_correspondencia": 0.16786488322916265}, "confidence": 0.6929384850742022, "input_tokens": 40, "latency_ms": 216.87696200001483} +{"id": "g0333-oos_ininteligivel-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.004719904421721023, "cancelamento_linha": 0.0064615539300893615, "desconto_retencao": 0.018787575080778027, "vas_consulta": 0.2414428041257253, "internet_consumo": 0.06503826101146638, "negociacao_religacao": 0.010173155490341455, "marketplace_pedido": 0.07334683521282448, "internet_pacote_adicional": 0.23459186144990324, "roaming_pacote": 0.004064135079318459, "fidelidade_pontos": 0.11894673344534847, "vas_cancelamento": 0.006175523359259521, "suporte_chip_esim": 0.01645232480316708, "fidelidade_resgate": 0.01874379360842099, "conta_segunda_via": 0.021452744503667347, "portabilidade": 0.008257071133865722, "sem_correspondencia": 0.15134572334410318}, "confidence": 0.2414428041257253, "input_tokens": 37, "latency_ms": 404.48349100006453} +{"id": "g0333-oos_ininteligivel-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.025934837758541107, "conta_explicacao": 0.016020067036151886, "cadastro_atualizacao": 0.028228849172592163, "sem_correspondencia": 0.9298162460327148}, "confidence": 0.9298162460327148, "input_tokens": 43, "latency_ms": 145.44998500002748} +{"id": "g0333-oos_ininteligivel-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.021911615526221336, "atendimento_humano": 0.0345989913070565, "plano_troca": 0.008731265560473564, "sem_correspondencia": 0.9347581276062487}, "confidence": 0.9347581276062487, "input_tokens": 38, "latency_ms": 143.48056300002554} +{"id": "g0333-oos_ininteligivel-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.008061224729849067, "cadastro_atualizacao": 0.03577848211304534, "parceiros_ofertas": 0.08616379047832287, "sem_correspondencia": 0.8699965026787827}, "confidence": 0.8699965026787827, "input_tokens": 44, "latency_ms": 142.85270400000627} +{"id": "g0333-oos_ininteligivel-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_nova_linha": 0.037208268834691194, "vas_consulta": 0.20095750429942824, "plano_troca": 0.012571617799423514, "parceiros_ofertas": 0.042896433566175875, "conta_explicacao": 0.030772252029995967, "suporte_chip_esim": 0.02163035741280392, "recarga_realizar": 0.003746595695930223, "internet_pacote_adicional": 0.3951277080733765, "vas_contratacao": 0.02490769292943255, "roaming_duvida": 0.010491455616255483, "negociacao_religacao": 0.010414721150666396, "sem_correspondencia": 0.20927539259182015}, "confidence": 0.3951277080733765, "input_tokens": 39, "latency_ms": 279.2677409998987} +{"id": "g0333-oos_ininteligivel-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.12277184072329936, "portabilidade": 0.01368993853741503, "internet_pacote_adicional": 0.17808149240861995, "internet_problema_conexao": 0.07714780942389547, "troca_numero": 0.0045124803298275075, "desconto_retencao": 0.03312088826042829, "seguranca_fraude": 0.06582142222629479, "sem_correspondencia": 0.5048541280902196}, "confidence": 0.5048541280902196, "input_tokens": 42, "latency_ms": 198.72774899999968} +{"id": "g0338-oos_ininteligivel-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.29079870029363714, "vas_consulta": 0.0954961499721711, "negociacao_religacao": 0.006785807814742168, "troca_numero": 0.0019473204584842974, "plano_consulta": 0.15155731475031148, "roaming_duvida": 0.01309104292586063, "bonus_nao_recebido": 0.03097905286762875, "internet_problema_conexao": 0.06268901515847815, "roaming_pacote": 0.007895500572893024, "marketplace_pedido": 0.034160827106842345, "conta_explicacao": 0.03135432744468188, "negociacao_divida": 0.007643147074216371, "recarga_nao_creditada": 0.005674057764978721, "plano_nova_linha": 0.013260536187589324, "fidelidade_resgate": 0.011348444286833514, "sem_correspondencia": 0.23531875532065108}, "confidence": 0.29079870029363714, "input_tokens": 33, "latency_ms": 399.1228150000552} +{"id": "g0338-oos_ininteligivel-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.05475040091480612, "seguranca_perda_roubo": 0.0723493538161812, "internet_problema_conexao": 0.05501229254515142, "sem_correspondencia": 0.8178879527238613}, "confidence": 0.8178879527238613, "input_tokens": 29, "latency_ms": 137.53548100009994} +{"id": "g0338-oos_ininteligivel-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.023019089367635907, "conta_debito_automatico_digital": 0.02353791238924981, "cadastro_atualizacao": 0.04402027101826228, "internet_consumo": 0.06480900682230523, "desconto_retencao": 0.05965967608589587, "recarga_realizar": 0.010940243980693116, "troca_numero": 0.003315545252154272, "recarga_saldo": 0.005494154302755209, "suporte_chip_esim": 0.06870421490496277, "seguranca_fraude": 0.15471086772974113, "fidelidade_resgate": 0.047768277985995616, "sem_correspondencia": 0.4940207401603488}, "confidence": 0.4940207401603488, "input_tokens": 29, "latency_ms": 280.83501999992677} +{"id": "g0338-oos_ininteligivel-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 20, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.10293480430056277, "conta_contestacao": 0.08182170882530461, "conta_pagamento_confirmacao": 0.03288891197451047, "marketplace_pedido": 0.04628951739400514, "roaming_duvida": 0.01944823174879156, "conta_debito_automatico_digital": 0.010229254941864009, "conta_vencimento": 0.007034782986735643, "sem_correspondencia": 0.6993527878282257}, "confidence": 0.6993527878282257, "input_tokens": 28, "latency_ms": 202.75511800002732} +{"id": "g0338-oos_ininteligivel-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.009135075372917642, "conta_explicacao": 0.04850391914994608, "recarga_saldo": 0.007005798051425344, "vas_consulta": 0.09287830909288367, "internet_pacote_adicional": 0.4271718776480121, "conta_segunda_via": 0.030709435845082192, "negociacao_divida": 0.012105089289764708, "conta_contestacao": 0.04234978769616087, "fidelidade_resgate": 0.014101932534486388, "internet_problema_conexao": 0.0690014471542818, "bonus_nao_recebido": 0.023445154788008293, "sem_correspondencia": 0.22359217337703086}, "confidence": 0.4271718776480121, "input_tokens": 26, "latency_ms": 281.136421000042} +{"id": "g0338-oos_ininteligivel-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.006697706289937576, "vas_consulta": 0.09003048106252817, "parceiros_ofertas": 0.031102571366952197, "sem_correspondencia": 0.872169241280582}, "confidence": 0.872169241280582, "input_tokens": 28, "latency_ms": 138.38435900004242} +{"id": "g0338-oos_ininteligivel-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 13, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.0039771241339614455, "plano_troca": 0.008331827862025288, "internet_pacote_adicional": 0.5726799398192574, "conta_explicacao": 0.01845548870182148, "vas_consulta": 0.10395631992422022, "plano_consulta": 0.05126744907532909, "suporte_chip_esim": 0.006906438654275064, "sem_correspondencia": 0.23442541182911}, "confidence": 0.5726799398192574, "input_tokens": 26, "latency_ms": 202.45869600000788} +{"id": "g0338-oos_ininteligivel-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.102190391466464, "fidelidade_resgate": 0.025287043609406396, "suporte_chip_esim": 0.02828370627731847, "negociacao_divida": 0.014969708579225662, "vas_consulta": 0.15526715108982564, "plano_consulta": 0.06150566115935668, "bonus_nao_recebido": 0.023523178236373996, "fidelidade_pontos": 0.08679419861019085, "cadastro_atualizacao": 0.03156277948088584, "roaming_cobranca": 0.006661927408170939, "troca_numero": 0.004736491536325207, "sem_correspondencia": 0.45921776254645635}, "confidence": 0.45921776254645635, "input_tokens": 32, "latency_ms": 279.8757839999553} +{"id": "g0338-oos_ininteligivel-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.020409325004680758, "recarga_realizar": 0.006180812564431049, "conta_segunda_via": 0.024930693046641673, "sem_correspondencia": 0.9484791693842465}, "confidence": 0.9484791693842465, "input_tokens": 28, "latency_ms": 137.3688950000087} +{"id": "g0338-oos_ininteligivel-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 34, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.0692488048641037, "conta_segunda_via": 0.044775299866985724, "vas_contratacao": 0.01931693995254409, "plano_nova_linha": 0.020398995136550087, "internet_pacote_adicional": 0.45452614958468, "negociacao_divida": 0.013592636055344063, "roaming_duvida": 0.01488285578794256, "negociacao_religacao": 0.010428571238315547, "fidelidade_pontos": 0.032658686108284624, "cadastro_atualizacao": 0.02968787350397825, "recarga_realizar": 0.0037146552284617446, "sem_correspondencia": 0.2867685326728096}, "confidence": 0.45452614958468, "input_tokens": 31, "latency_ms": 280.45373899999504} diff --git a/reports/test/predictions-gliner-cpu-r2.jsonl b/reports/test/predictions-gliner-cpu-r2.jsonl new file mode 100644 index 0000000..3f467c8 --- /dev/null +++ b/reports/test/predictions-gliner-cpu-r2.jsonl @@ -0,0 +1,1744 @@ +{"id": "g0000-conta_segunda_via-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": true, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.010102132368234418, "conta_pagamento_confirmacao": 0.06592573992045604, "conta_contestacao": 0.10782858019452544, "recarga_realizar": 0.0035049761759745114, "marketplace_compra": 0.023820832449358807, "conta_explicacao": 0.06559044144075973, "conta_debito_automatico_digital": 0.013472589708076849, "sem_correspondencia": 0.7097547077426142}, "confidence": 0.7097547077426142, "input_tokens": 32, "latency_ms": 348.77209799998354} +{"id": "g0000-conta_segunda_via-curto_neutro-01-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.06354826250805387, "conta_debito_automatico_digital": 0.023514395821778764, "conta_vencimento": 0.018396402372667774, "conta_pagamento_confirmacao": 0.07260950899393888, "conta_segunda_via": 0.43229860068289894, "conta_explicacao": 0.06643472899108199, "fidelidade_resgate": 0.022135448047869693, "sem_correspondencia": 0.3010626525817101}, "confidence": 0.43229860068289894, "input_tokens": 36, "latency_ms": 246.42608299996027} +{"id": "g0000-conta_segunda_via-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.007321204566434379, "recarga_nao_creditada": 0.0009676523611711758, "conta_contestacao": 0.019806956328852227, "conta_explicacao": 0.019733247743960933, "conta_vencimento": 0.0018209179513938862, "conta_segunda_via": 0.8645092390808986, "conta_pagamento_confirmacao": 0.012095152793767404, "sem_correspondencia": 0.07374562917352141}, "confidence": 0.8645092390808986, "input_tokens": 31, "latency_ms": 239.3026359999908} +{"id": "g0000-conta_segunda_via-curto_neutro-03-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.14077057154134767, "conta_contestacao": 0.11758493062235312, "conta_segunda_via": 0.20567612656468343, "sem_correspondencia": 0.5359683712716158}, "confidence": 0.5359683712716158, "input_tokens": 32, "latency_ms": 155.3820579999865} +{"id": "g0000-conta_segunda_via-curto_neutro-04-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.09126776946891743, "conta_segunda_via": 0.50245289590807, "conta_debito_automatico_digital": 0.02292497950815653, "conta_explicacao": 0.06377599210172914, "conta_pagamento_confirmacao": 0.07955693976328876, "conta_vencimento": 0.009339084587830549, "roaming_duvida": 0.007796602105816767, "sem_correspondencia": 0.2228857365561909}, "confidence": 0.50245289590807, "input_tokens": 36, "latency_ms": 255.57250499997508} +{"id": "g0000-conta_segunda_via-curto_neutro-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1618028839986073, "suporte_chip_esim": 0.025918186945959123, "conta_explicacao": 0.08493591639368439, "conta_pagamento_confirmacao": 0.08642615913685399, "cancelamento_linha": 0.009069326114093439, "conta_debito_automatico_digital": 0.08234405318187048, "plano_troca": 0.012689215755164986, "portabilidade": 0.018150310523893615, "plano_consulta": 0.06297740932794973, "conta_segunda_via": 0.16666374697046596, "conta_vencimento": 0.008293534428224066, "sem_correspondencia": 0.28072925722323294}, "confidence": 0.28072925722323294, "input_tokens": 37, "latency_ms": 365.02905200001123} +{"id": "g0000-conta_segunda_via-curto_neutro-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11661758845124262, "conta_segunda_via": 0.36209543999887345, "conta_explicacao": 0.13045395716348354, "sem_correspondencia": 0.3908330143864004}, "confidence": 0.3908330143864004, "input_tokens": 29, "latency_ms": 159.63206999998647} +{"id": "g0000-conta_segunda_via-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.013468170823913599, "conta_pagamento_confirmacao": 0.1713229274547882, "conta_debito_automatico_digital": 0.03062065594848583, "conta_contestacao": 0.07085668190670959, "conta_explicacao": 0.06738792968599981, "atendimento_humano": 0.04628312260793791, "bonus_nao_recebido": 0.01192789818812732, "sem_correspondencia": 0.5881326133840378}, "confidence": 0.5881326133840378, "input_tokens": 35, "latency_ms": 224.78154499998482} +{"id": "g0000-conta_segunda_via-curto_neutro-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.11765081271085684, "conta_segunda_via": 0.14556611871021635, "recarga_realizar": 0.0063548198944681335, "conta_vencimento": 0.00873316346574812, "conta_contestacao": 0.10766944138794987, "conta_pagamento_confirmacao": 0.06904663049085116, "conta_explicacao": 0.08185218160247176, "sem_correspondencia": 0.4631268317374378}, "confidence": 0.4631268317374378, "input_tokens": 35, "latency_ms": 227.8768600000376} +{"id": "g0000-conta_segunda_via-curto_neutro-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"vas_contratacao": 0.01551414701277797, "conta_debito_automatico_digital": 0.019155084524876288, "plano_troca": 0.002774074126609289, "conta_vencimento": 0.003741239320627378, "conta_explicacao": 0.03184059168866031, "marketplace_pedido": 0.03231336081598805, "recarga_nao_creditada": 0.0021001307143325753, "conta_segunda_via": 0.42844893271462864, "vas_consulta": 0.15552411517220585, "conta_contestacao": 0.02679609987505046, "suporte_configuracao": 0.007838493914424854, "marketplace_compra": 0.02205649512374811, "portabilidade": 0.006884304138966296, "fidelidade_pontos": 0.007092474751721179, "conta_pagamento_confirmacao": 0.1481150196254038, "sem_correspondencia": 0.08980543647997896}, "confidence": 0.42844893271462864, "input_tokens": 36, "latency_ms": 483.2663960000332} +{"id": "g0000-conta_segunda_via-curto_neutro-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8280825045875169, "recarga_nao_creditada": 0.0013897281651050306, "conta_explicacao": 0.02431919433653092, "conta_vencimento": 0.0026836884295501837, "conta_debito_automatico_digital": 0.0024659622075323645, "conta_pagamento_confirmacao": 0.03553943347594516, "conta_contestacao": 0.012368269305013998, "sem_correspondencia": 0.09315121949280544}, "confidence": 0.8280825045875169, "input_tokens": 31, "latency_ms": 213.03921600002695} +{"id": "g0000-conta_segunda_via-curto_neutro-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.27694062728043634, "conta_contestacao": 0.1073199595618272, "conta_explicacao": 0.15405727004663528, "sem_correspondencia": 0.46168214311110123}, "confidence": 0.46168214311110123, "input_tokens": 32, "latency_ms": 143.10802800002875} +{"id": "g0001-conta_segunda_via-informal_abreviado-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8206723399514034, "fidelidade_pontos": 0.008976897670835156, "conta_vencimento": 0.0021870279315047447, "conta_debito_automatico_digital": 0.004039688655676978, "suporte_configuracao": 0.00721860415233768, "plano_consulta": 0.007543498876310363, "desconto_retencao": 0.0023537950010855927, "conta_explicacao": 0.018127274686906957, "conta_contestacao": 0.0164844102373408, "portabilidade": 0.005914469691374229, "conta_pagamento_confirmacao": 0.024688642534850033, "sem_correspondencia": 0.08179335061037402}, "confidence": 0.8206723399514034, "input_tokens": 50, "latency_ms": 333.3334010000044} +{"id": "g0001-conta_segunda_via-informal_abreviado-01-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.06871721119691855, "conta_segunda_via": 0.43111321149393034, "conta_vencimento": 0.005488235946095491, "conta_debito_automatico_digital": 0.04519459213747115, "conta_pagamento_confirmacao": 0.07641812381904427, "conta_explicacao": 0.09431537201216521, "suporte_configuracao": 0.029966283464014275, "sem_correspondencia": 0.24878696993036067}, "confidence": 0.43111321149393034, "input_tokens": 49, "latency_ms": 233.57801999998173} +{"id": "g0001-conta_segunda_via-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.15555259831658952, "bonus_nao_recebido": 0.046787258978358844, "conta_vencimento": 0.007805365261334189, "conta_debito_automatico_digital": 0.04138509249644966, "conta_explicacao": 0.12608295878713047, "internet_consumo": 0.10977854008435754, "conta_contestacao": 0.08177278320317838, "sem_correspondencia": 0.43083540287260136}, "confidence": 0.43083540287260136, "input_tokens": 48, "latency_ms": 221.33108199994922} +{"id": "g0001-conta_segunda_via-informal_abreviado-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 0.013688108269583148, "conta_segunda_via": 0.9095049115120756, "conta_vencimento": 0.017938591955436838, "conta_debito_automatico_digital": 0.0016365397402168494, "conta_contestacao": 0.009753525483067097, "conta_explicacao": 0.012438863804020674, "plano_troca": 0.0022607930528346703, "sem_correspondencia": 0.03277866618276511}, "confidence": 0.9095049115120756, "input_tokens": 49, "latency_ms": 223.4457739999698} +{"id": "g0001-conta_segunda_via-informal_abreviado-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.395200263932335, "conta_contestacao": 0.08364586142609541, "conta_debito_automatico_digital": 0.016721659492624014, "conta_pagamento_confirmacao": 0.0572540323597364, "bonus_nao_recebido": 0.024459180214480486, "conta_explicacao": 0.09771191618815454, "conta_vencimento": 0.00930782177914764, "sem_correspondencia": 0.3156992646074265}, "confidence": 0.395200263932335, "input_tokens": 50, "latency_ms": 227.10057299997288} +{"id": "g0001-conta_segunda_via-informal_abreviado-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.05994319756666093, "conta_debito_automatico_digital": 0.017908570812647913, "conta_pagamento_confirmacao": 0.0589062146108345, "conta_contestacao": 0.0556916654229048, "fidelidade_pontos": 0.01739520719669442, "conta_vencimento": 0.007762365302790505, "conta_segunda_via": 0.47007863465953514, "sem_correspondencia": 0.31231414442793176}, "confidence": 0.47007863465953514, "input_tokens": 46, "latency_ms": 220.0499770000306} +{"id": "g0001-conta_segunda_via-informal_abreviado-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_nova_linha": 0.0036811086106367467, "conta_vencimento": 0.0009592210466367535, "conta_pagamento_confirmacao": 0.014877286829708484, "conta_debito_automatico_digital": 0.004769094782880615, "conta_segunda_via": 0.9065087492506084, "conta_contestacao": 0.009191536400229657, "conta_explicacao": 0.012315902002205479, "sem_correspondencia": 0.04769710107709389}, "confidence": 0.9065087492506084, "input_tokens": 50, "latency_ms": 237.5831570000173} +{"id": "g0001-conta_segunda_via-informal_abreviado-07-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.45641812682151794, "conta_contestacao": 0.12689633667469025, "conta_explicacao": 0.1080380529165268, "sem_correspondencia": 0.308647483587265}, "confidence": 0.45641812682151794, "input_tokens": 53, "latency_ms": 153.75958099997433} +{"id": "g0001-conta_segunda_via-informal_abreviado-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"fidelidade_pontos": 0.03478096973385661, "conta_contestacao": 0.04051066766738881, "conta_explicacao": 0.04621111089473253, "internet_pacote_adicional": 0.08078354259245958, "conta_debito_automatico_digital": 0.013702579533357283, "conta_vencimento": 0.002362900765512142, "conta_pagamento_confirmacao": 0.05614033624399053, "atendimento_humano": 0.022594054437152292, "troca_numero": 0.0015259075049215403, "conta_segunda_via": 0.5870982704467084, "seguranca_fraude": 0.024597249302385486, "sem_correspondencia": 0.08969241087753488}, "confidence": 0.5870982704467084, "input_tokens": 48, "latency_ms": 311.9714110000018} +{"id": "g0001-conta_segunda_via-informal_abreviado-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8965167481600881, "conta_explicacao": 0.02525673474565376, "conta_contestacao": 0.030211465551414653, "sem_correspondencia": 0.04801505154284351}, "confidence": 0.8965167481600881, "input_tokens": 50, "latency_ms": 159.17198400001098} +{"id": "g0001-conta_segunda_via-informal_abreviado-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"seguranca_fraude": 0.19129602179031024, "conta_vencimento": 0.002832404041024113, "conta_explicacao": 0.07817701818813319, "conta_debito_automatico_digital": 0.031202693696445485, "troca_numero": 0.003067000234150555, "conta_pagamento_confirmacao": 0.03531561339608987, "recarga_realizar": 0.0036816624093052807, "conta_contestacao": 0.06525694431506014, "marketplace_pedido": 0.06022214380988201, "internet_problema_conexao": 0.03105472144384217, "conta_segunda_via": 0.38953455402868525, "sem_correspondencia": 0.10835922264707168}, "confidence": 0.38953455402868525, "input_tokens": 49, "latency_ms": 313.381900999957} +{"id": "g0001-conta_segunda_via-informal_abreviado-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8942748271255876, "conta_contestacao": 0.02021870246471708, "conta_explicacao": 0.02283897089235318, "sem_correspondencia": 0.06266749951734212}, "confidence": 0.8942748271255876, "input_tokens": 50, "latency_ms": 151.30035599997882} +{"id": "g0002-conta_segunda_via-erros_digitacao-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.3044800500038273, "conta_vencimento": 0.02751847206173335, "conta_debito_automatico_digital": 0.02782831936105757, "conta_contestacao": 0.0762413750098825, "conta_pagamento_confirmacao": 0.08642866575159255, "conta_explicacao": 0.12030480213860723, "roaming_duvida": 0.01718629732784644, "sem_correspondencia": 0.3400120183454531}, "confidence": 0.3400120183454531, "input_tokens": 35, "latency_ms": 224.78497000003017} +{"id": "g0002-conta_segunda_via-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.16065329014038127, "atendimento_humano": 0.06233548629404071, "recarga_nao_creditada": 0.030782130904828554, "portabilidade": 0.021071754003469757, "conta_contestacao": 0.12827552616083016, "plano_consulta": 0.045386708427468156, "desconto_retencao": 0.024943675381249274, "cancelamento_linha": 0.008059535956763925, "conta_pagamento_confirmacao": 0.09802998419795214, "conta_vencimento": 0.010539748509605443, "conta_explicacao": 0.0539466877664125, "sem_correspondencia": 0.3559754722569981}, "confidence": 0.3559754722569981, "input_tokens": 39, "latency_ms": 308.1663350000099} +{"id": "g0002-conta_segunda_via-erros_digitacao-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"roaming_duvida": 0.004939831117892737, "conta_vencimento": 0.006400900293188243, "conta_pagamento_confirmacao": 0.0354208256772565, "conta_segunda_via": 0.797768932185971, "conta_contestacao": 0.024209213765931797, "internet_problema_conexao": 0.007056488555406384, "vas_contratacao": 0.00688518433178624, "cancelamento_linha": 0.001088179355049484, "conta_debito_automatico_digital": 0.0033366171974682545, "fidelidade_resgate": 0.0064879305296494955, "conta_explicacao": 0.032991478066100706, "sem_correspondencia": 0.07341441892429912}, "confidence": 0.797768932185971, "input_tokens": 41, "latency_ms": 320.0361859999816} +{"id": "g0002-conta_segunda_via-erros_digitacao-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.09206827622758834, "fidelidade_pontos": 0.03462075401771867, "internet_consumo": 0.04800157565621688, "conta_pagamento_confirmacao": 0.14262592626472556, "conta_contestacao": 0.04062438336405457, "conta_vencimento": 0.005005822924363626, "plano_nova_linha": 0.009528617263671275, "conta_explicacao": 0.051466579881187295, "internet_pacote_adicional": 0.07931659278324116, "reclamacao_atendimento": 0.03346644675514606, "conta_segunda_via": 0.2938927973865904, "sem_correspondencia": 0.16938222747549617}, "confidence": 0.2938927973865904, "input_tokens": 34, "latency_ms": 320.60103000003437} +{"id": "g0002-conta_segunda_via-erros_digitacao-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.19476137474890426, "conta_segunda_via": 0.15814993804246372, "conta_explicacao": 0.14602952760369994, "sem_correspondencia": 0.5010591596049321}, "confidence": 0.5010591596049321, "input_tokens": 31, "latency_ms": 149.98571499995705} +{"id": "g0002-conta_segunda_via-erros_digitacao-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11457279386682546, "conta_segunda_via": 0.20201340603748524, "conta_explicacao": 0.11939355764427438, "sem_correspondencia": 0.5640202424514149}, "confidence": 0.5640202424514149, "input_tokens": 31, "latency_ms": 151.5318060000368} +{"id": "g0002-conta_segunda_via-erros_digitacao-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.1515747354692261, "bonus_nao_recebido": 0.09957648881796405, "atendimento_humano": 0.0651862353472084, "internet_problema_conexao": 0.053873121801076555, "conta_pagamento_confirmacao": 0.04799818666291644, "conta_vencimento": 0.005079251368730003, "roaming_duvida": 0.01491096421284565, "conta_segunda_via": 0.2170047314452516, "conta_explicacao": 0.05047841399449462, "portabilidade": 0.009833768272898082, "conta_contestacao": 0.04649893995893875, "sem_correspondencia": 0.23798516264844977}, "confidence": 0.23798516264844977, "input_tokens": 40, "latency_ms": 342.10227599999143} +{"id": "g0002-conta_segunda_via-erros_digitacao-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.023646581015074792, "parceiros_ofertas": 0.05515116242580334, "internet_pacote_adicional": 0.18770385561896666, "marketplace_pedido": 0.05962588410390425, "conta_contestacao": 0.14428887710362304, "conta_vencimento": 0.014051856867851566, "seguranca_perda_roubo": 0.03629686544819597, "conta_explicacao": 0.09711383657374671, "recarga_saldo": 0.008740766571488763, "negociacao_divida": 0.012995862837107502, "conta_debito_automatico_digital": 0.0465641898018012, "marketplace_compra": 0.07614832825764878, "negociacao_religacao": 0.009767191111617874, "roaming_duvida": 0.008575866602723924, "conta_pagamento_confirmacao": 0.05331920256271278, "sem_correspondencia": 0.16600967309773285}, "confidence": 0.18770385561896666, "input_tokens": 39, "latency_ms": 482.6421690000302} +{"id": "g0002-conta_segunda_via-erros_digitacao-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.10087447757277027, "conta_contestacao": 0.11321001570165064, "conta_segunda_via": 0.571826960335555, "sem_correspondencia": 0.21408854639002403}, "confidence": 0.571826960335555, "input_tokens": 47, "latency_ms": 150.84275499998512} +{"id": "g0002-conta_segunda_via-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.030240486064265198, "conta_contestacao": 0.14373252090263688, "conta_explicacao": 0.12753546499254204, "sem_correspondencia": 0.6984915280405559}, "confidence": 0.6984915280405559, "input_tokens": 37, "latency_ms": 131.84860800004117} +{"id": "g0002-conta_segunda_via-erros_digitacao-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.11408161892555592, "conta_segunda_via": 0.16607462627594982, "conta_vencimento": 0.011248405604783329, "conta_pagamento_confirmacao": 0.21758958200168751, "conta_contestacao": 0.05982326244128855, "conta_explicacao": 0.06662665611571274, "plano_consulta": 0.03297096268793304, "sem_correspondencia": 0.33158488594708907}, "confidence": 0.33158488594708907, "input_tokens": 36, "latency_ms": 221.8436769999812} +{"id": "g0002-conta_segunda_via-erros_digitacao-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.2273807691587565, "conta_vencimento": 0.007256213629664582, "conta_explicacao": 0.06939569167342552, "conta_segunda_via": 0.24031259298557484, "conta_contestacao": 0.05775034098141149, "conta_debito_automatico_digital": 0.014925204328635366, "conta_pagamento_confirmacao": 0.05596587103579842, "sem_correspondencia": 0.32701331620673324}, "confidence": 0.32701331620673324, "input_tokens": 42, "latency_ms": 243.43194799996581} +{"id": "g0008-conta_contestacao-informal_abreviado-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.27149861646445667, "plano_consulta": 0.056371479386516224, "conta_explicacao": 0.14193604675030638, "sem_correspondencia": 0.5301938573987207}, "confidence": 0.5301938573987207, "input_tokens": 45, "latency_ms": 159.22346199999993} +{"id": "g0008-conta_contestacao-informal_abreviado-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.037058489812407946, "conta_vencimento": 0.012533277112242103, "conta_segunda_via": 0.03683329600002387, "roaming_cobranca": 0.008685115327329945, "conta_explicacao": 0.10096772635716007, "conta_debito_automatico_digital": 0.043071559483858685, "conta_contestacao": 0.5075456215981496, "sem_correspondencia": 0.2533049143088277}, "confidence": 0.5075456215981496, "input_tokens": 42, "latency_ms": 217.37553100001605} +{"id": "g0008-conta_contestacao-informal_abreviado-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.15811147193332178, "roaming_cobranca": 0.007160223269207429, "conta_contestacao": 0.0982134813924916, "vas_cancelamento": 0.028876161928899934, "conta_explicacao": 0.2180284018505056, "conta_vencimento": 0.02155512253007694, "conta_debito_automatico_digital": 0.03772082647165499, "sem_correspondencia": 0.4303343106238417}, "confidence": 0.4303343106238417, "input_tokens": 48, "latency_ms": 220.5895929999997} +{"id": "g0008-conta_contestacao-informal_abreviado-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.15479784715776368, "vas_cancelamento": 0.02582661043382196, "fidelidade_pontos": 0.0222138385696912, "reclamacao_atendimento": 0.07535246502328322, "conta_vencimento": 0.011282037742530575, "internet_problema_conexao": 0.019759214830832025, "marketplace_compra": 0.06893953382158428, "conta_segunda_via": 0.038883587999650616, "roaming_cobranca": 0.005615895511866303, "vas_consulta": 0.11373227080739366, "portabilidade": 0.016198824276978416, "parceiros_ofertas": 0.038243761898895216, "conta_pagamento_confirmacao": 0.07050047526115834, "conta_debito_automatico_digital": 0.03075958056169641, "conta_explicacao": 0.12380000260109099, "sem_correspondencia": 0.1840940535017631}, "confidence": 0.1840940535017631, "input_tokens": 46, "latency_ms": 446.5977790000011} +{"id": "g0008-conta_contestacao-informal_abreviado-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.06971310431357211, "vas_cancelamento": 0.020127822442228667, "conta_segunda_via": 0.04999297203070036, "atendimento_humano": 0.08488282828087815, "conta_vencimento": 0.010440551087583098, "conta_pagamento_confirmacao": 0.10066253869786525, "conta_debito_automatico_digital": 0.028228657592242783, "conta_explicacao": 0.10488093798486818, "conta_contestacao": 0.16581331749287834, "roaming_cobranca": 0.007165954510178186, "marketplace_pedido": 0.02689651620831412, "sem_correspondencia": 0.33119479935869073}, "confidence": 0.33119479935869073, "input_tokens": 39, "latency_ms": 311.4498269999899} +{"id": "g0008-conta_contestacao-informal_abreviado-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05293769616180474, "roaming_cobranca": 0.010468015895717527, "conta_contestacao": 0.30999256508393025, "sem_correspondencia": 0.6266017228585474}, "confidence": 0.6266017228585474, "input_tokens": 48, "latency_ms": 151.28170100001626} +{"id": "g0008-conta_contestacao-informal_abreviado-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.016062151176923247, "roaming_cobranca": 0.008277493290042232, "conta_segunda_via": 0.06077354598419748, "vas_cancelamento": 0.03708788272950392, "conta_contestacao": 0.16749535017427444, "conta_debito_automatico_digital": 0.05166856050330645, "conta_explicacao": 0.15382261130167083, "sem_correspondencia": 0.5048124048400814}, "confidence": 0.5048124048400814, "input_tokens": 37, "latency_ms": 227.40162600001668} +{"id": "g0008-conta_contestacao-informal_abreviado-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_debito_automatico_digital": 0.06318070504900641, "recarga_saldo": 0.005146191871196166, "conta_contestacao": 0.1393996589751173, "atendimento_humano": 0.0406455020662372, "internet_pacote_adicional": 0.167459382235167, "roaming_cobranca": 0.0031504542783851817, "seguranca_fraude": 0.07669954621576297, "marketplace_pedido": 0.0383206152583597, "cadastro_atualizacao": 0.038565512137076055, "conta_vencimento": 0.008247612710558253, "conta_explicacao": 0.09406561419385674, "conta_pagamento_confirmacao": 0.10812736431141277, "conta_segunda_via": 0.03341306270899548, "vas_cancelamento": 0.00920021422032135, "desconto_retencao": 0.017497919050924925, "sem_correspondencia": 0.15688064471762247}, "confidence": 0.167459382235167, "input_tokens": 42, "latency_ms": 445.0205900000128} +{"id": "g0008-conta_contestacao-informal_abreviado-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.014658481002508697, "conta_contestacao": 0.410986244348754, "vas_cancelamento": 0.04597955154294658, "sem_correspondencia": 0.5283757231057907}, "confidence": 0.5283757231057907, "input_tokens": 42, "latency_ms": 144.5314339999868} +{"id": "g0008-conta_contestacao-informal_abreviado-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.3625233532166298, "vas_cancelamento": 0.02806826169158212, "roaming_cobranca": 0.01318287498996756, "sem_correspondencia": 0.5962255101018206}, "confidence": 0.5962255101018206, "input_tokens": 46, "latency_ms": 140.01919300000054} +{"id": "g0008-conta_contestacao-informal_abreviado-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.01644919473219712, "conta_segunda_via": 0.0700407931543148, "conta_debito_automatico_digital": 0.08151818052696246, "conta_explicacao": 0.14192807842715843, "vas_cancelamento": 0.1166642646617941, "conta_contestacao": 0.233236261342069, "roaming_cobranca": 0.007834223300756579, "sem_correspondencia": 0.3323290038547475}, "confidence": 0.3323290038547475, "input_tokens": 39, "latency_ms": 214.32852600003116} +{"id": "g0008-conta_contestacao-informal_abreviado-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.061543529107645184, "conta_contestacao": 0.19653579060248577, "internet_problema_conexao": 0.03053488081870197, "conta_debito_automatico_digital": 0.053700050400704545, "conta_pagamento_confirmacao": 0.14530117804577558, "conta_segunda_via": 0.07299419486349586, "recarga_saldo": 0.005318972200391415, "roaming_cobranca": 0.007448495064807399, "roaming_pacote": 0.004627037782885437, "desconto_retencao": 0.020301228162566468, "cadastro_atualizacao": 0.03722792853257982, "conta_explicacao": 0.08797873396272761, "cancelamento_linha": 0.009385222534586592, "vas_cancelamento": 0.005835156287267087, "conta_vencimento": 0.00972702626619823, "sem_correspondencia": 0.251540575367181}, "confidence": 0.251540575367181, "input_tokens": 42, "latency_ms": 434.23856800001204} +{"id": "g0010-conta_contestacao-regionalismo-00-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"bonus_nao_recebido": 0.045508430849096414, "recarga_realizar": 0.005266847255707538, "beneficios_consulta": 0.06956248950690463, "conta_explicacao": 0.0872539160462405, "conta_debito_automatico_digital": 0.04424902936859708, "conta_contestacao": 0.3673366424529309, "roaming_pacote": 0.004362844068870599, "roaming_cobranca": 0.006120718278088068, "troca_numero": 0.0028704154282753586, "fidelidade_pontos": 0.011275917648692802, "conta_vencimento": 0.009078217957782941, "vas_cancelamento": 0.017693546229582812, "vas_contratacao": 0.010853661567926866, "conta_segunda_via": 0.030647696035002978, "conta_pagamento_confirmacao": 0.10114994220351617, "sem_correspondencia": 0.18676968510278436}, "confidence": 0.3673366424529309, "input_tokens": 58, "latency_ms": 420.8202919999735} +{"id": "g0010-conta_contestacao-regionalismo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0717886041847575, "conta_contestacao": 0.48498641225925654, "roaming_cobranca": 0.009647936910641882, "sem_correspondencia": 0.4335770466453441}, "confidence": 0.48498641225925654, "input_tokens": 56, "latency_ms": 153.7633700000356} +{"id": "g0010-conta_contestacao-regionalismo-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.003800071387362535, "roaming_cobranca": 0.003599678484363618, "conta_vencimento": 0.00429794221268086, "conta_debito_automatico_digital": 0.010488832870955908, "vas_cancelamento": 0.0023037105786024915, "internet_pacote_adicional": 0.1678845068561674, "conta_segunda_via": 0.04421206010009102, "seguranca_perda_roubo": 0.03560756000994459, "conta_pagamento_confirmacao": 0.08329543875064765, "conta_explicacao": 0.0931457168437433, "recarga_saldo": 0.0033579902744371704, "suporte_configuracao": 0.014544130638296019, "beneficios_consulta": 0.043374238621009045, "suporte_sem_sinal": 0.09362365666828966, "conta_contestacao": 0.30343149849121837, "sem_correspondencia": 0.09303296721219033}, "confidence": 0.30343149849121837, "input_tokens": 49, "latency_ms": 466.4307720000238} +{"id": "g0010-conta_contestacao-regionalismo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.1047236627231743, "vas_cancelamento": 0.07792364104421981, "conta_vencimento": 0.01225176646701116, "conta_debito_automatico_digital": 0.27875700748762305, "roaming_cobranca": 0.007117621640400709, "conta_explicacao": 0.10983517827374029, "conta_contestacao": 0.16780193243810124, "sem_correspondencia": 0.24158918992572942}, "confidence": 0.27875700748762305, "input_tokens": 50, "latency_ms": 260.12113400003045} +{"id": "g0010-conta_contestacao-regionalismo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.018593329602925483, "conta_contestacao": 0.37748392739653064, "seguranca_perda_roubo": 0.07264675069744703, "conta_explicacao": 0.08404323307999201, "marketplace_compra": 0.01663679786002416, "roaming_cobranca": 0.004348106604347889, "troca_numero": 0.002495778912637621, "conta_segunda_via": 0.026732949060751805, "conta_pagamento_confirmacao": 0.09022381739988133, "seguranca_fraude": 0.07654829931114357, "bonus_nao_recebido": 0.018008501877390164, "recarga_nao_creditada": 0.005413432508512795, "conta_vencimento": 0.008611928517204128, "conta_debito_automatico_digital": 0.019308814432756345, "plano_consulta": 0.03703514792683851, "sem_correspondencia": 0.1418691848116165}, "confidence": 0.37748392739653064, "input_tokens": 57, "latency_ms": 487.5477470000078} +{"id": "g0010-conta_contestacao-regionalismo-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05075186042857378, "conta_contestacao": 0.26710944969789013, "conta_explicacao": 0.1370720246870514, "conta_vencimento": 0.017210505646310662, "conta_segunda_via": 0.042505390308717035, "roaming_cobranca": 0.008252508815340566, "conta_debito_automatico_digital": 0.041704307620163146, "sem_correspondencia": 0.4353939527959533}, "confidence": 0.4353939527959533, "input_tokens": 51, "latency_ms": 221.58918299999186} +{"id": "g0010-conta_contestacao-regionalismo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.26192827780975214, "vas_cancelamento": 0.024946969691829784, "conta_segunda_via": 0.0493846400697489, "conta_pagamento_confirmacao": 0.11098253204988515, "roaming_cobranca": 0.00553554782686274, "cadastro_atualizacao": 0.06650124922551859, "conta_vencimento": 0.008736447020256357, "conta_contestacao": 0.08709085323094569, "marketplace_compra": 0.01920618585319036, "conta_explicacao": 0.08254260926656261, "atendimento_humano": 0.04282775692380804, "sem_correspondencia": 0.24031693103163967}, "confidence": 0.26192827780975214, "input_tokens": 51, "latency_ms": 352.1031309999785} +{"id": "g0010-conta_contestacao-regionalismo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.014487337914707948, "conta_contestacao": 0.5694061751047818, "vas_cancelamento": 0.06446240361439601, "sem_correspondencia": 0.35164408336611436}, "confidence": 0.5694061751047818, "input_tokens": 53, "latency_ms": 158.87541999995847} +{"id": "g0010-conta_contestacao-regionalismo-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.2117103730068631, "conta_explicacao": 0.1870177786457373, "roaming_cobranca": 0.007982431702773936, "conta_segunda_via": 0.0460086899919032, "conta_contestacao": 0.21296625774069203, "conta_vencimento": 0.013993954852381035, "vas_cancelamento": 0.030258272916794157, "sem_correspondencia": 0.2900622411428553}, "confidence": 0.2900622411428553, "input_tokens": 53, "latency_ms": 242.49077899997928} +{"id": "g0010-conta_contestacao-regionalismo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.008031617449824549, "vas_cancelamento": 0.02129489696765103, "conta_vencimento": 0.01304322381137767, "conta_explicacao": 0.11263254284570975, "conta_segunda_via": 0.05735629431185955, "conta_contestacao": 0.3144863753845288, "conta_debito_automatico_digital": 0.03551339965448843, "sem_correspondencia": 0.4376416495745602}, "confidence": 0.4376416495745602, "input_tokens": 49, "latency_ms": 235.95576200000323} +{"id": "g0010-conta_contestacao-regionalismo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.21447210852785834, "internet_problema_conexao": 0.029249883469655277, "conta_segunda_via": 0.08398881883130445, "conta_vencimento": 0.008572955951154372, "conta_contestacao": 0.155517688516288, "conta_pagamento_confirmacao": 0.11968841871890573, "plano_consulta": 0.03428013384320366, "fidelidade_resgate": 0.014137845108089497, "vas_cancelamento": 0.017555164859925327, "roaming_cobranca": 0.005503403238153957, "conta_debito_automatico_digital": 0.014116503850457408, "sem_correspondencia": 0.302917075085004}, "confidence": 0.302917075085004, "input_tokens": 55, "latency_ms": 322.952722000025} +{"id": "g0010-conta_contestacao-regionalismo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.13665109324472108, "roaming_cobranca": 0.0063499337713188485, "internet_consumo": 0.023781705424046333, "conta_segunda_via": 0.056683607580686884, "conta_contestacao": 0.1533038721834184, "conta_vencimento": 0.014029588585896003, "bonus_nao_recebido": 0.020692390884493407, "suporte_sem_sinal": 0.10983055841872592, "conta_explicacao": 0.11164435023598551, "vas_cancelamento": 0.08682553323459762, "conta_debito_automatico_digital": 0.02610485063098273, "sem_correspondencia": 0.25410251580512727}, "confidence": 0.25410251580512727, "input_tokens": 50, "latency_ms": 324.3461509999861} +{"id": "g0013-conta_contestacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 116, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05900416083143179, "roaming_cobranca": 0.007741444678651337, "conta_explicacao": 0.16080718573629746, "sem_correspondencia": 0.7724472087536194}, "confidence": 0.7724472087536194, "input_tokens": 58, "latency_ms": 154.1443739999977} +{"id": "g0013-conta_contestacao-indireto_multiplo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0659663175334429, "roaming_cobranca": 0.023684420397413385, "conta_contestacao": 0.22161977653562356, "sem_correspondencia": 0.6887294855335202}, "confidence": 0.6887294855335202, "input_tokens": 79, "latency_ms": 163.02746499997056} +{"id": "g0013-conta_contestacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.008570580723298292, "roaming_cobranca": 0.005751448204388264, "conta_pagamento_confirmacao": 0.12924499779649778, "negociacao_religacao": 0.011222916629112054, "conta_segunda_via": 0.033683806579364914, "desconto_retencao": 0.04584113497789685, "fidelidade_resgate": 0.036035973494788695, "conta_vencimento": 0.01979674208025275, "vas_cancelamento": 0.0711577384007216, "conta_debito_automatico_digital": 0.048060834295906046, "suporte_configuracao": 0.027910619909151876, "conta_explicacao": 0.1297969070035105, "fidelidade_pontos": 0.1293381598560648, "cancelamento_linha": 0.06548564120781226, "cadastro_atualizacao": 0.029559615930636378, "sem_correspondencia": 0.20854288291059694}, "confidence": 0.20854288291059694, "input_tokens": 58, "latency_ms": 492.46365499999456} +{"id": "g0013-conta_contestacao-indireto_multiplo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.1868857802273727, "roaming_cobranca": 0.008850348470511098, "vas_cancelamento": 0.6624617196490618, "sem_correspondencia": 0.14180215165305446}, "confidence": 0.6624617196490618, "input_tokens": 73, "latency_ms": 164.03595299999552} +{"id": "g0013-conta_contestacao-indireto_multiplo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.16611245220397267, "vas_contratacao": 0.011415729261976619, "internet_consumo": 0.047215815479629344, "roaming_cobranca": 0.005173437746142007, "internet_problema_conexao": 0.0169784482015068, "plano_nova_linha": 0.009289724722025883, "conta_debito_automatico_digital": 0.03842649223795838, "conta_pagamento_confirmacao": 0.1376716192049434, "parceiros_ofertas": 0.05985406766693179, "conta_segunda_via": 0.07872746114102554, "suporte_chip_esim": 0.010613418149624985, "negociacao_divida": 0.015207897822160607, "vas_cancelamento": 0.01975256570695529, "conta_vencimento": 0.009838229013202898, "conta_contestacao": 0.09222161739806117, "sem_correspondencia": 0.28150102404388266}, "confidence": 0.28150102404388266, "input_tokens": 59, "latency_ms": 507.8677160000211} +{"id": "g0013-conta_contestacao-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.09117479900399787, "roaming_cobranca": 0.009322956658189543, "vas_cancelamento": 0.030655922660533574, "conta_vencimento": 0.016456966376739414, "conta_debito_automatico_digital": 0.03864783223193998, "conta_explicacao": 0.20764661261759354, "conta_pagamento_confirmacao": 0.12648380644935242, "sem_correspondencia": 0.47961110400165363}, "confidence": 0.47961110400165363, "input_tokens": 78, "latency_ms": 253.98283099997343} +{"id": "g0013-conta_contestacao-indireto_multiplo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.009350443210986036, "conta_segunda_via": 0.06582868065493391, "conta_contestacao": 0.11509209812338786, "conta_explicacao": 0.10747060124661, "roaming_cobranca": 0.0049242465504600146, "vas_cancelamento": 0.028387116122870575, "conta_debito_automatico_digital": 0.09714998255081018, "sem_correspondencia": 0.5717968315399414}, "confidence": 0.5717968315399414, "input_tokens": 55, "latency_ms": 236.11653799997612} +{"id": "g0013-conta_contestacao-indireto_multiplo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.2973754465520122, "vas_cancelamento": 0.014899840876782852, "roaming_cobranca": 0.006556094289716359, "conta_contestacao": 0.14315963078097632, "conta_pagamento_confirmacao": 0.10048613898498192, "cancelamento_linha": 0.010957873645792048, "conta_explicacao": 0.09278864599294577, "fidelidade_resgate": 0.027038939838611713, "conta_vencimento": 0.008655076088462152, "conta_segunda_via": 0.05334648596770079, "fidelidade_pontos": 0.07926812926704509, "sem_correspondencia": 0.16546769771497277}, "confidence": 0.2973754465520122, "input_tokens": 68, "latency_ms": 366.2989160000052} +{"id": "g0013-conta_contestacao-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.025272807259367078, "suporte_chip_esim": 0.006999680349135699, "internet_problema_conexao": 0.019624911367485228, "conta_pagamento_confirmacao": 0.1485010990549411, "cadastro_atualizacao": 0.03779294737209953, "internet_pacote_adicional": 0.12746486144934, "conta_segunda_via": 0.17975464572050162, "conta_vencimento": 0.008554026536272068, "recarga_saldo": 0.005876007991092328, "conta_explicacao": 0.12123508824783198, "vas_cancelamento": 0.05439925599246767, "roaming_cobranca": 0.004411473896982689, "conta_debito_automatico_digital": 0.030504211968069316, "plano_troca": 0.007303003731620987, "portabilidade": 0.010471606690497551, "sem_correspondencia": 0.21183437237229516}, "confidence": 0.21183437237229516, "input_tokens": 62, "latency_ms": 498.1759969999757} +{"id": "g0013-conta_contestacao-indireto_multiplo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.18748691034793402, "roaming_cobranca": 0.007654664918082998, "vas_cancelamento": 0.026576402866240162, "sem_correspondencia": 0.7782820218677429}, "confidence": 0.7782820218677429, "input_tokens": 66, "latency_ms": 160.6478000000493} +{"id": "g0013-conta_contestacao-indireto_multiplo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 140, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.19801298429300493, "roaming_cobranca": 0.008389557053925932, "conta_contestacao": 0.20583926812221703, "vas_cancelamento": 0.04081783576740348, "conta_debito_automatico_digital": 0.03942401835680068, "conta_vencimento": 0.014031070741906274, "conta_segunda_via": 0.05209125003143563, "sem_correspondencia": 0.44139401563330605}, "confidence": 0.44139401563330605, "input_tokens": 67, "latency_ms": 232.9794629999924} +{"id": "g0013-conta_contestacao-indireto_multiplo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 174, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.22781853976810476, "roaming_cobranca": 0.017932215004085535, "conta_contestacao": 0.41251270349553454, "sem_correspondencia": 0.34173654173227513}, "confidence": 0.41251270349553454, "input_tokens": 73, "latency_ms": 163.65105100004484} +{"id": "g0014-conta_explicacao-curto_neutro-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.09113156997373283, "conta_vencimento": 0.016000884562678064, "conta_explicacao": 0.25874106533878655, "conta_pagamento_confirmacao": 0.09704782235337363, "conta_segunda_via": 0.11503802299272876, "conta_debito_automatico_digital": 0.0234348163941612, "plano_consulta": 0.04799942758682802, "sem_correspondencia": 0.35060639079771094}, "confidence": 0.35060639079771094, "input_tokens": 32, "latency_ms": 213.11686199999258} +{"id": "g0014-conta_explicacao-curto_neutro-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.16431303819657653, "conta_pagamento_confirmacao": 0.08044152950341786, "conta_contestacao": 0.08093788719780867, "conta_vencimento": 0.010044880515391581, "recarga_saldo": 0.008496158082154707, "seguranca_fraude": 0.0267132789531551, "conta_segunda_via": 0.07942518832284828, "recarga_realizar": 0.006231157763407219, "conta_debito_automatico_digital": 0.014328109534143992, "plano_consulta": 0.12527895352949014, "plano_troca": 0.013974356888017243, "sem_correspondencia": 0.38981546151358865}, "confidence": 0.38981546151358865, "input_tokens": 33, "latency_ms": 301.03176800002984} +{"id": "g0014-conta_explicacao-curto_neutro-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.027703363930685475, "plano_consulta": 0.1601545879912838, "roaming_pacote": 0.008396272129192427, "conta_pagamento_confirmacao": 0.07491082324857913, "conta_explicacao": 0.07541197907688015, "beneficios_consulta": 0.13938083550252514, "conta_segunda_via": 0.08922040017946492, "roaming_duvida": 0.015053821908887967, "reclamacao_atendimento": 0.05423921821471474, "conta_vencimento": 0.006672523117642862, "conta_contestacao": 0.030423732821205904, "conta_debito_automatico_digital": 0.04029431738355571, "marketplace_pedido": 0.02813302957907591, "plano_nova_linha": 0.019598015538888208, "suporte_configuracao": 0.01705478233058857, "sem_correspondencia": 0.21335229704682912}, "confidence": 0.21335229704682912, "input_tokens": 32, "latency_ms": 471.00875800003905} +{"id": "g0014-conta_explicacao-curto_neutro-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0030857427125243774, "plano_consulta": 0.05344213900915591, "conta_explicacao": 0.1284801419325442, "bonus_nao_recebido": 0.018488439315259106, "conta_debito_automatico_digital": 0.01823905908762815, "atendimento_humano": 0.05508471996488112, "plano_troca": 0.00891905026704475, "conta_pagamento_confirmacao": 0.056928250515241544, "desconto_retencao": 0.021304635641083366, "conta_contestacao": 0.08315453072372635, "conta_vencimento": 0.014396512763083798, "marketplace_compra": 0.026232739861391585, "conta_segunda_via": 0.10081817965114251, "fidelidade_pontos": 0.030916561913470766, "seguranca_fraude": 0.05948716713593264, "sem_correspondencia": 0.3210221295058898}, "confidence": 0.3210221295058898, "input_tokens": 33, "latency_ms": 433.66984499999717} +{"id": "g0014-conta_explicacao-curto_neutro-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06336779845231921, "conta_contestacao": 0.09207051923818499, "conta_explicacao": 0.1151723778607519, "sem_correspondencia": 0.7293893044487438}, "confidence": 0.7293893044487438, "input_tokens": 31, "latency_ms": 140.46059300000024} +{"id": "g0014-conta_explicacao-curto_neutro-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.17238517234016337, "plano_consulta": 0.08691913699298454, "conta_contestacao": 0.07195738011566832, "sem_correspondencia": 0.6687383105511837}, "confidence": 0.6687383105511837, "input_tokens": 36, "latency_ms": 136.42918699997608} +{"id": "g0014-conta_explicacao-curto_neutro-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.14060288877193464, "plano_consulta": 0.06492300428335375, "conta_contestacao": 0.13374242385838067, "sem_correspondencia": 0.6607316830863309}, "confidence": 0.6607316830863309, "input_tokens": 39, "latency_ms": 142.31919600001675} +{"id": "g0014-conta_explicacao-curto_neutro-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.2849183209948981, "plano_consulta": 0.08124916618686168, "conta_explicacao": 0.23698381648885383, "sem_correspondencia": 0.39684869632938635}, "confidence": 0.39684869632938635, "input_tokens": 33, "latency_ms": 136.9009939999728} +{"id": "g0014-conta_explicacao-curto_neutro-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08925582188957, "plano_consulta": 0.17094319460244747, "conta_explicacao": 0.11749984936787893, "sem_correspondencia": 0.6223011341401036}, "confidence": 0.6223011341401036, "input_tokens": 34, "latency_ms": 137.2112839999886} +{"id": "g0014-conta_explicacao-curto_neutro-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.12290132743956612, "marketplace_pedido": 0.03571727329749025, "recarga_realizar": 0.005957879464543096, "conta_contestacao": 0.09390362140547569, "conta_segunda_via": 0.06577401981895344, "conta_debito_automatico_digital": 0.027415767006913002, "conta_vencimento": 0.00788284696718088, "bonus_nao_recebido": 0.02658458577623566, "plano_consulta": 0.08305447275407876, "negociacao_religacao": 0.010238153510286813, "conta_pagamento_confirmacao": 0.05665317872152096, "seguranca_perda_roubo": 0.054452522957328615, "cadastro_atualizacao": 0.04464227214751635, "roaming_duvida": 0.015855709991602514, "internet_problema_conexao": 0.03971361221981267, "sem_correspondencia": 0.3092527565214952}, "confidence": 0.3092527565214952, "input_tokens": 34, "latency_ms": 478.6243180000156} +{"id": "g0014-conta_explicacao-curto_neutro-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.09067056471612267, "conta_explicacao": 0.21375823359367435, "seguranca_perda_roubo": 0.029155822932393282, "conta_segunda_via": 0.09110726560356423, "atendimento_humano": 0.05337441797122835, "conta_debito_automatico_digital": 0.01658774379826304, "conta_pagamento_confirmacao": 0.0739619892624708, "internet_consumo": 0.06951670458706466, "conta_vencimento": 0.013133584729648139, "marketplace_compra": 0.0385461641990438, "conta_contestacao": 0.05959616695822667, "sem_correspondencia": 0.2505913416483}, "confidence": 0.2505913416483, "input_tokens": 33, "latency_ms": 301.59810600002857} +{"id": "g0014-conta_explicacao-curto_neutro-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08627725328298469, "conta_explicacao": 0.08038718938539036, "plano_consulta": 0.0823572718921507, "sem_correspondencia": 0.7509782854394742}, "confidence": 0.7509782854394742, "input_tokens": 33, "latency_ms": 137.68706900003735} +{"id": "g0018-conta_explicacao-emocional-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.076610354469881, "plano_consulta": 0.05531669794465634, "conta_debito_automatico_digital": 0.02202825960900585, "conta_explicacao": 0.21502694499401456, "conta_contestacao": 0.09537063460126295, "conta_vencimento": 0.015139136589537602, "conta_segunda_via": 0.04554910158382973, "sem_correspondencia": 0.47495887020781197}, "confidence": 0.47495887020781197, "input_tokens": 48, "latency_ms": 228.98940700002868} +{"id": "g0018-conta_explicacao-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_religacao": 0.01055609126216353, "conta_vencimento": 0.010094131954124735, "troca_numero": 0.0039878517940737, "fidelidade_resgate": 0.011468986743580678, "parceiros_ofertas": 0.05902692287857643, "conta_pagamento_confirmacao": 0.1595516897466591, "plano_consulta": 0.07556872527298251, "marketplace_pedido": 0.05414639741137236, "vas_consulta": 0.26782466602381627, "portabilidade": 0.012718913915315088, "vas_cancelamento": 0.008629223854187457, "conta_segunda_via": 0.06377767412508728, "conta_debito_automatico_digital": 0.029895493707812477, "suporte_configuracao": 0.017184672054838094, "conta_contestacao": 0.05922462777197436, "sem_correspondencia": 0.15634393148343595}, "confidence": 0.26782466602381627, "input_tokens": 43, "latency_ms": 453.4168050000176} +{"id": "g0018-conta_explicacao-emocional-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.07543063051356926, "conta_contestacao": 0.16165458915152267, "conta_explicacao": 0.17172200721916545, "sem_correspondencia": 0.5911927731157426}, "confidence": 0.5911927731157426, "input_tokens": 48, "latency_ms": 145.81759999998667} +{"id": "g0018-conta_explicacao-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"fidelidade_pontos": 0.1556641672265002, "suporte_sem_sinal": 0.10690417578796273, "conta_pagamento_confirmacao": 0.057552496467074235, "internet_pacote_adicional": 0.19953433496831985, "marketplace_compra": 0.04102340136191776, "negociacao_divida": 0.013012646299373766, "fidelidade_resgate": 0.02092711340709868, "conta_debito_automatico_digital": 0.018070370699368708, "cancelamento_linha": 0.0045512581246489265, "plano_consulta": 0.044321345118935394, "troca_numero": 0.003112649672624269, "conta_contestacao": 0.08207667955325348, "desconto_retencao": 0.011950177630230614, "conta_segunda_via": 0.05359377186570872, "conta_vencimento": 0.00852181704245503, "sem_correspondencia": 0.17918359477452764}, "confidence": 0.19953433496831985, "input_tokens": 41, "latency_ms": 445.0383029999898} +{"id": "g0018-conta_explicacao-emocional-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"beneficios_consulta": 0.061086029497005374, "conta_pagamento_confirmacao": 0.11019439373382621, "conta_explicacao": 0.1660637725077246, "troca_numero": 0.005818295357580804, "conta_contestacao": 0.06141969630218703, "plano_consulta": 0.0708132692144804, "conta_vencimento": 0.008810408511874175, "seguranca_fraude": 0.059762180519426396, "conta_segunda_via": 0.04259297671831746, "vas_consulta": 0.1345150783790098, "negociacao_divida": 0.01383701075431344, "reclamacao_atendimento": 0.050479598907525826, "conta_debito_automatico_digital": 0.016564231551038828, "vas_contratacao": 0.010674160093152823, "seguranca_perda_roubo": 0.05612910974170018, "sem_correspondencia": 0.13123978821083668}, "confidence": 0.1660637725077246, "input_tokens": 45, "latency_ms": 496.9557769999824} +{"id": "g0018-conta_explicacao-emocional-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.10058966040142221, "vas_contratacao": 0.011702841801175414, "conta_explicacao": 0.12200440921717097, "roaming_cobranca": 0.005787141949336864, "conta_vencimento": 0.009104947343304607, "marketplace_pedido": 0.048279496625878694, "conta_debito_automatico_digital": 0.03330848286918708, "conta_segunda_via": 0.10603262977317715, "plano_consulta": 0.05140012008072523, "conta_contestacao": 0.08155212357679462, "troca_numero": 0.0037496675778026477, "sem_correspondencia": 0.4264884787840245}, "confidence": 0.4264884787840245, "input_tokens": 44, "latency_ms": 313.4230819999857} +{"id": "g0018-conta_explicacao-emocional-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.14619089169481786, "conta_pagamento_confirmacao": 0.1063941457711274, "internet_consumo": 0.04902962802227213, "plano_consulta": 0.08005135981192646, "conta_segunda_via": 0.11845708983571314, "cadastro_atualizacao": 0.028268222674054027, "conta_contestacao": 0.060901401371065714, "recarga_realizar": 0.004055885461134978, "troca_numero": 0.003727750959684167, "conta_vencimento": 0.008927225765202256, "plano_troca": 0.007044491120276225, "seguranca_perda_roubo": 0.03493312255821592, "conta_debito_automatico_digital": 0.014490537787524987, "parceiros_ofertas": 0.07842232022172854, "suporte_sem_sinal": 0.10057343203035471, "sem_correspondencia": 0.1585324949149015}, "confidence": 0.1585324949149015, "input_tokens": 39, "latency_ms": 479.7989219999863} +{"id": "g0018-conta_explicacao-emocional-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.12638220615909468, "vas_contratacao": 0.0128827335630661, "conta_explicacao": 0.13896632513361756, "conta_vencimento": 0.005959008783763, "plano_consulta": 0.11237945205500312, "conta_debito_automatico_digital": 0.010760616535473805, "reclamacao_atendimento": 0.13871068083372282, "plano_nova_linha": 0.011962308471473943, "negociacao_religacao": 0.01131547240163176, "conta_pagamento_confirmacao": 0.04012531076433079, "conta_contestacao": 0.0666217449779921, "sem_correspondencia": 0.32393414032083034}, "confidence": 0.32393414032083034, "input_tokens": 45, "latency_ms": 305.9964590000277} +{"id": "g0018-conta_explicacao-emocional-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.15364478757448177, "conta_contestacao": 0.12531626411253607, "conta_explicacao": 0.16454035288900662, "sem_correspondencia": 0.5564985954239755}, "confidence": 0.5564985954239755, "input_tokens": 40, "latency_ms": 141.9657259999667} +{"id": "g0018-conta_explicacao-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.00874402485077134, "plano_consulta": 0.0831537710776394, "conta_vencimento": 0.005926689254480567, "vas_cancelamento": 0.004528226423655619, "conta_pagamento_confirmacao": 0.07871883523819444, "internet_pacote_adicional": 0.36808551111992566, "negociacao_religacao": 0.009652510483148722, "conta_segunda_via": 0.018725749488888763, "recarga_realizar": 0.0031533302454028887, "conta_debito_automatico_digital": 0.00696627670271144, "conta_contestacao": 0.07542239284076974, "sem_correspondencia": 0.33692268227441147}, "confidence": 0.36808551111992566, "input_tokens": 40, "latency_ms": 297.32767400003013} +{"id": "g0018-conta_explicacao-emocional-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.1706153374933659, "marketplace_compra": 0.0264949451278629, "recarga_realizar": 0.00519552197933039, "conta_explicacao": 0.06598614601714106, "plano_troca": 0.010800780238082598, "conta_contestacao": 0.10993781931747804, "plano_consulta": 0.08667651915412368, "negociacao_divida": 0.010940762671304699, "conta_vencimento": 0.008581382764184466, "negociacao_religacao": 0.0089673349287756, "conta_debito_automatico_digital": 0.01009734301618722, "internet_problema_conexao": 0.06647321280038997, "troca_numero": 0.0031386437797836174, "conta_pagamento_confirmacao": 0.051911921677453274, "cadastro_atualizacao": 0.04782368770669701, "sem_correspondencia": 0.3163586413278396}, "confidence": 0.3163586413278396, "input_tokens": 44, "latency_ms": 493.7948660000302} +{"id": "g0018-conta_explicacao-emocional-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.08887597926787658, "recarga_saldo": 0.008586366668889641, "conta_explicacao": 0.1971857102561609, "conta_contestacao": 0.09018740811402669, "vas_consulta": 0.06051345920238035, "fidelidade_resgate": 0.01712559165165349, "conta_pagamento_confirmacao": 0.06133307894815978, "conta_debito_automatico_digital": 0.06706047809409023, "beneficios_consulta": 0.07069213694957284, "plano_troca": 0.01646747069104339, "portabilidade": 0.012643646460625945, "conta_vencimento": 0.011751096706605606, "conta_segunda_via": 0.045871749563023215, "suporte_configuracao": 0.0191977657556513, "roaming_duvida": 0.013109488424947009, "sem_correspondencia": 0.21939857324529308}, "confidence": 0.21939857324529308, "input_tokens": 42, "latency_ms": 458.25161099998013} +{"id": "g0019-conta_explicacao-longo_contexto-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 206, "length_bucket": "longo"}, "pred": "conta_explicacao", "probabilities": {"vas_contratacao": 0.021463461130312108, "marketplace_compra": 0.063657805056814, "conta_explicacao": 0.2923163461355273, "conta_pagamento_confirmacao": 0.10220657246193889, "plano_consulta": 0.08144924010474087, "cancelamento_linha": 0.004262346290815101, "conta_contestacao": 0.08552790397324081, "roaming_cobranca": 0.014915064846055776, "conta_debito_automatico_digital": 0.02331780632498662, "conta_segunda_via": 0.05284116767553123, "conta_vencimento": 0.035919006763365555, "sem_correspondencia": 0.22212327923667174}, "confidence": 0.2923163461355273, "input_tokens": 90, "latency_ms": 410.0948459999927} +{"id": "g0019-conta_explicacao-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 183, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.007681942563390908, "plano_consulta": 0.03988330579110737, "internet_consumo": 0.03967039056178237, "bonus_nao_recebido": 0.009394397412287222, "conta_debito_automatico_digital": 0.00693589641387246, "vas_contratacao": 0.010689612787123026, "conta_segunda_via": 0.012417426541364605, "internet_pacote_adicional": 0.3872698320035222, "conta_pagamento_confirmacao": 0.07064061200708313, "conta_vencimento": 0.00824321199655463, "conta_contestacao": 0.08545691767608993, "fidelidade_resgate": 0.009410925593056856, "suporte_sem_sinal": 0.12540700301720045, "negociacao_religacao": 0.005781788508070836, "portabilidade": 0.007956268734050174, "sem_correspondencia": 0.17316046839344382}, "confidence": 0.3872698320035222, "input_tokens": 79, "latency_ms": 555.7461500000045} +{"id": "g0019-conta_explicacao-longo_contexto-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.00716273461728252, "marketplace_compra": 0.03301283817078661, "fidelidade_pontos": 0.04586747427535515, "conta_vencimento": 0.01310462078629078, "beneficios_consulta": 0.07423954681752741, "conta_contestacao": 0.12971586381622177, "conta_debito_automatico_digital": 0.05001613276593789, "recarga_saldo": 0.0065666727846645425, "cancelamento_linha": 0.004714299136041405, "plano_consulta": 0.09861989617827034, "conta_explicacao": 0.12895161303777938, "marketplace_pedido": 0.03624209871317093, "bonus_nao_recebido": 0.02506578230730996, "conta_segunda_via": 0.04349892345603091, "conta_pagamento_confirmacao": 0.06977564307647609, "sem_correspondencia": 0.2334458600608543}, "confidence": 0.2334458600608543, "input_tokens": 85, "latency_ms": 538.0932130000247} +{"id": "g0019-conta_explicacao-longo_contexto-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 167, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.2355433237884691, "conta_explicacao": 0.18056304618296737, "plano_consulta": 0.10993922419891339, "sem_correspondencia": 0.4739544058296501}, "confidence": 0.4739544058296501, "input_tokens": 79, "latency_ms": 179.37954000001355} +{"id": "g0019-conta_explicacao-longo_contexto-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 164, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0613762668674022, "conta_segunda_via": 0.09602034199260558, "conta_pagamento_confirmacao": 0.04626757330746472, "plano_consulta": 0.06849832164308044, "conta_contestacao": 0.047877450077356214, "conta_explicacao": 0.21205927668578115, "conta_vencimento": 0.02697024897080193, "sem_correspondencia": 0.4409305204555078}, "confidence": 0.4409305204555078, "input_tokens": 74, "latency_ms": 262.53191800003606} +{"id": "g0019-conta_explicacao-longo_contexto-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 188, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.2020402693702471, "plano_consulta": 0.05651884926057658, "conta_vencimento": 0.009367987245290569, "conta_segunda_via": 0.06137246327875853, "conta_pagamento_confirmacao": 0.08301561913377331, "conta_debito_automatico_digital": 0.009803106770884352, "conta_contestacao": 0.16786373849738773, "sem_correspondencia": 0.4100179664430818}, "confidence": 0.4100179664430818, "input_tokens": 82, "latency_ms": 248.93466100002115} +{"id": "g0019-conta_explicacao-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 190, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1439603552375325, "conta_debito_automatico_digital": 0.04418384983574753, "plano_consulta": 0.10415280503623107, "seguranca_perda_roubo": 0.03256589513437371, "conta_vencimento": 0.03941525851044073, "conta_segunda_via": 0.07621740471721491, "vas_contratacao": 0.019867095892747814, "conta_pagamento_confirmacao": 0.13166600330888661, "recarga_realizar": 0.011829010089748435, "fidelidade_pontos": 0.03595739566205875, "vas_cancelamento": 0.016429565678606532, "sem_correspondencia": 0.3437553608964114}, "confidence": 0.3437553608964114, "input_tokens": 84, "latency_ms": 430.2477289999729} +{"id": "g0019-conta_explicacao-longo_contexto-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"conta_vencimento": 0.016162596364498107, "fidelidade_pontos": 0.018001205909045127, "internet_pacote_adicional": 0.08800904301165854, "conta_debito_automatico_digital": 0.015549915574795159, "conta_segunda_via": 0.01998508873421313, "recarga_realizar": 0.004048786987641305, "marketplace_pedido": 0.018962541268386864, "reclamacao_atendimento": 0.040554254548387875, "conta_contestacao": 0.08976217204648984, "plano_consulta": 0.240504871635381, "conta_pagamento_confirmacao": 0.07693460451132601, "conta_explicacao": 0.18406612853964477, "bonus_nao_recebido": 0.014433364135197144, "portabilidade": 0.007943658952640658, "roaming_cobranca": 0.005126611706947613, "sem_correspondencia": 0.15995515607374683}, "confidence": 0.240504871635381, "input_tokens": 78, "latency_ms": 550.030363000019} +{"id": "g0019-conta_explicacao-longo_contexto-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 180, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1529219283888664, "conta_pagamento_confirmacao": 0.10551918934964474, "conta_vencimento": 0.0118200619425432, "conta_explicacao": 0.16023535862323926, "conta_segunda_via": 0.0889397477932859, "conta_debito_automatico_digital": 0.03531559148014383, "plano_consulta": 0.09147903229457387, "sem_correspondencia": 0.3537690901277028}, "confidence": 0.3537690901277028, "input_tokens": 78, "latency_ms": 291.8182070000057} +{"id": "g0019-conta_explicacao-longo_contexto-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.2101349278402027, "recarga_nao_creditada": 0.004731246499061119, "conta_explicacao": 0.17087609210555446, "conta_debito_automatico_digital": 0.008484599687115072, "conta_vencimento": 0.03983742171781006, "conta_pagamento_confirmacao": 0.09099914423077926, "conta_contestacao": 0.09585538026669371, "internet_consumo": 0.018062767599826904, "plano_consulta": 0.0382232870399005, "cancelamento_linha": 0.003207337183510537, "atendimento_humano": 0.07571880140352474, "sem_correspondencia": 0.24386899442602095}, "confidence": 0.24386899442602095, "input_tokens": 80, "latency_ms": 444.7586519999618} +{"id": "g0019-conta_explicacao-longo_contexto-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.16220293294951715, "plano_consulta": 0.10369565878711351, "conta_explicacao": 0.20132264054759208, "sem_correspondencia": 0.5327787677157773}, "confidence": 0.5327787677157773, "input_tokens": 74, "latency_ms": 174.67918200003396} +{"id": "g0019-conta_explicacao-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_vencimento": 0.005995526673913932, "fidelidade_pontos": 0.015383622935080837, "conta_contestacao": 0.1031780723861665, "suporte_chip_esim": 0.003391448507747893, "suporte_sem_sinal": 0.10833051374464836, "plano_consulta": 0.06844017385356375, "conta_debito_automatico_digital": 0.009998609849772168, "desconto_retencao": 0.011702798777778401, "vas_contratacao": 0.014553774506880926, "internet_problema_conexao": 0.013230921179981512, "internet_pacote_adicional": 0.39480389591263176, "vas_cancelamento": 0.009300689778333397, "seguranca_perda_roubo": 0.03416589513094251, "conta_segunda_via": 0.01547871469149767, "conta_pagamento_confirmacao": 0.04239858892621437, "sem_correspondencia": 0.149646753144846}, "confidence": 0.39480389591263176, "input_tokens": 87, "latency_ms": 563.9791849999938} +{"id": "g0025-conta_vencimento-emocional-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.22783676299087918, "conta_segunda_via": 0.035307966961889724, "conta_contestacao": 0.07879595634630225, "sem_correspondencia": 0.6580593137009288}, "confidence": 0.6580593137009288, "input_tokens": 75, "latency_ms": 164.31150699997943} +{"id": "g0025-conta_vencimento-emocional-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.07796887559640824, "conta_vencimento": 0.22921912410585168, "suporte_chip_esim": 0.01648329652765378, "portabilidade": 0.01158735641470157, "beneficios_consulta": 0.09331013416397467, "internet_pacote_adicional": 0.11274273724620591, "conta_explicacao": 0.07183100573298672, "cancelamento_linha": 0.026506483738831344, "negociacao_religacao": 0.01876597918934507, "conta_segunda_via": 0.039950684908175306, "vas_consulta": 0.06367705359119955, "fidelidade_resgate": 0.01463633776151485, "conta_debito_automatico_digital": 0.007992884569320687, "desconto_retencao": 0.029193764566279957, "conta_contestacao": 0.033074242762244764, "sem_correspondencia": 0.1530600391253059}, "confidence": 0.22921912410585168, "input_tokens": 65, "latency_ms": 523.5664790000101} +{"id": "g0025-conta_vencimento-emocional-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 145, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.15315536491853293, "conta_explicacao": 0.06406257647613942, "conta_contestacao": 0.05248453751588536, "conta_debito_automatico_digital": 0.012265315010573968, "conta_vencimento": 0.26860897203844075, "negociacao_divida": 0.015976839630544835, "internet_pacote_adicional": 0.11796194952148299, "portabilidade": 0.011617127502144683, "conta_pagamento_confirmacao": 0.0491425756833231, "suporte_configuracao": 0.019982499218531843, "vas_contratacao": 0.01275621982278372, "sem_correspondencia": 0.22198602266161638}, "confidence": 0.26860897203844075, "input_tokens": 73, "latency_ms": 349.1869780000343} +{"id": "g0025-conta_vencimento-emocional-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.2749663495666735, "cadastro_atualizacao": 0.03596407812196964, "seguranca_perda_roubo": 0.013502055841183674, "conta_explicacao": 0.05298541131042642, "vas_cancelamento": 0.007462073666512799, "desconto_retencao": 0.017103229976403685, "reclamacao_atendimento": 0.08995227432458631, "parceiros_ofertas": 0.07268442003249115, "conta_debito_automatico_digital": 0.016960456352565486, "conta_pagamento_confirmacao": 0.04850459455685967, "conta_contestacao": 0.05013642828983984, "marketplace_compra": 0.02583928410085239, "suporte_chip_esim": 0.033345671961370935, "suporte_configuracao": 0.027588343414924228, "conta_segunda_via": 0.023996991939621383, "sem_correspondencia": 0.2090083365437189}, "confidence": 0.2749663495666735, "input_tokens": 68, "latency_ms": 521.9196779999606} +{"id": "g0025-conta_vencimento-emocional-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 137, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.012289306114550756, "plano_nova_linha": 0.007975493535467908, "conta_vencimento": 0.37692290439198844, "conta_debito_automatico_digital": 0.02175021538021914, "conta_contestacao": 0.04811184839873058, "conta_segunda_via": 0.07640133776776119, "fidelidade_pontos": 0.015718955502699253, "desconto_retencao": 0.018760938144956888, "conta_pagamento_confirmacao": 0.08309417194753652, "conta_explicacao": 0.0788846460761, "marketplace_pedido": 0.043789680924854205, "sem_correspondencia": 0.21630050181513513}, "confidence": 0.37692290439198844, "input_tokens": 62, "latency_ms": 307.52440500003786} +{"id": "g0025-conta_vencimento-emocional-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.37702931689745245, "conta_contestacao": 0.05860453275054397, "conta_segunda_via": 0.023924059363765515, "sem_correspondencia": 0.540442090988238}, "confidence": 0.540442090988238, "input_tokens": 63, "latency_ms": 144.63729499999545} +{"id": "g0025-conta_vencimento-emocional-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.13797853694327356, "recarga_saldo": 0.006251835176928408, "conta_contestacao": 0.06825230175276796, "marketplace_compra": 0.036801136516018726, "troca_numero": 0.003015346782998925, "bonus_nao_recebido": 0.013123469243895226, "marketplace_pedido": 0.029270128869403216, "conta_explicacao": 0.06739645357155538, "internet_pacote_adicional": 0.11229341320283599, "atendimento_humano": 0.09141480049935914, "conta_pagamento_confirmacao": 0.10963100786836341, "conta_debito_automatico_digital": 0.019565924728765272, "fidelidade_resgate": 0.01270834152528539, "conta_segunda_via": 0.0898610564433822, "parceiros_ofertas": 0.03446937676794766, "sem_correspondencia": 0.1679668701072195}, "confidence": 0.1679668701072195, "input_tokens": 63, "latency_ms": 465.46789000001354} +{"id": "g0025-conta_vencimento-emocional-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.04975414178815021, "desconto_retencao": 0.018913793938989124, "conta_vencimento": 0.2900661471380022, "conta_debito_automatico_digital": 0.008251028905369707, "conta_segunda_via": 0.027452172174588205, "conta_contestacao": 0.04176772304147278, "conta_pagamento_confirmacao": 0.03480825132599726, "sem_correspondencia": 0.5289867416874304}, "confidence": 0.5289867416874304, "input_tokens": 60, "latency_ms": 222.3723120000045} +{"id": "g0025-conta_vencimento-emocional-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.1557454027037388, "conta_explicacao": 0.06689726592459375, "reclamacao_atendimento": 0.10802207192416337, "plano_consulta": 0.0797371197479643, "conta_pagamento_confirmacao": 0.07860755211956591, "conta_contestacao": 0.051776413115562935, "conta_segunda_via": 0.053540338080098566, "conta_debito_automatico_digital": 0.013753799785644746, "portabilidade": 0.015525107344263734, "seguranca_perda_roubo": 0.019135549753604222, "conta_vencimento": 0.1657751806349269, "sem_correspondencia": 0.1914841988658728}, "confidence": 0.1914841988658728, "input_tokens": 63, "latency_ms": 313.01634699997294} +{"id": "g0025-conta_vencimento-emocional-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0646417246771694, "conta_vencimento": 0.5097495564324567, "conta_contestacao": 0.05426353851491958, "sem_correspondencia": 0.3713451803754544}, "confidence": 0.5097495564324567, "input_tokens": 58, "latency_ms": 146.6903500000285} +{"id": "g0025-conta_vencimento-emocional-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.08207963322952766, "conta_debito_automatico_digital": 0.011998980183164792, "internet_consumo": 0.016104098244435077, "conta_segunda_via": 0.05183950013459241, "conta_explicacao": 0.0833235598015048, "conta_contestacao": 0.06447917901978738, "conta_vencimento": 0.42066171334378527, "sem_correspondencia": 0.2695133360432026}, "confidence": 0.42066171334378527, "input_tokens": 62, "latency_ms": 216.71696800001428} +{"id": "g0025-conta_vencimento-emocional-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.317655935774368, "conta_pagamento_confirmacao": 0.04939179352446429, "conta_segunda_via": 0.029539379735448384, "roaming_pacote": 0.006606492521543639, "conta_contestacao": 0.048153767741926375, "conta_debito_automatico_digital": 0.011168034335972478, "conta_explicacao": 0.09232430589964175, "sem_correspondencia": 0.445160290466635}, "confidence": 0.445160290466635, "input_tokens": 73, "latency_ms": 224.25831900000048} +{"id": "g0026-conta_vencimento-longo_contexto-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.3632789348920902, "conta_segunda_via": 0.04786592474230183, "conta_contestacao": 0.08249102002917655, "sem_correspondencia": 0.5063641203364314}, "confidence": 0.5063641203364314, "input_tokens": 70, "latency_ms": 154.86191899998403} +{"id": "g0026-conta_vencimento-longo_contexto-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.08859829041097536, "conta_vencimento": 0.30081210156703947, "cadastro_atualizacao": 0.12750558816373622, "conta_contestacao": 0.04206176188342158, "conta_explicacao": 0.06583158806738904, "conta_debito_automatico_digital": 0.016608363357730204, "conta_segunda_via": 0.04753221296305646, "sem_correspondencia": 0.31105009358665164}, "confidence": 0.31105009358665164, "input_tokens": 67, "latency_ms": 226.86321200001203} +{"id": "g0026-conta_vencimento-longo_contexto-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.2433539384781705, "recarga_nao_creditada": 0.01109296971382133, "negociacao_divida": 0.03891223889373799, "recarga_realizar": 0.0067085439509164116, "conta_debito_automatico_digital": 0.01199981802702662, "conta_contestacao": 0.08831850838905447, "plano_consulta": 0.06671784557201944, "seguranca_perda_roubo": 0.036548806787422033, "conta_explicacao": 0.05870754414636935, "roaming_pacote": 0.006707264313748944, "seguranca_fraude": 0.039059134535041035, "conta_segunda_via": 0.06594177822623896, "parceiros_ofertas": 0.06869099765548306, "internet_problema_conexao": 0.01672918842860878, "conta_pagamento_confirmacao": 0.10279745951528353, "sem_correspondencia": 0.13771396336705755}, "confidence": 0.2433539384781705, "input_tokens": 66, "latency_ms": 469.8512460000188} +{"id": "g0026-conta_vencimento-longo_contexto-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.07937685143097509, "conta_pagamento_confirmacao": 0.058668803304565156, "conta_contestacao": 0.03952801843066627, "conta_debito_automatico_digital": 0.012922710602077562, "conta_vencimento": 0.23582875688066515, "conta_segunda_via": 0.04200753082753814, "suporte_chip_esim": 0.00812787240039518, "sem_correspondencia": 0.5235394561231175}, "confidence": 0.5235394561231175, "input_tokens": 65, "latency_ms": 231.34416400000646} +{"id": "g0026-conta_vencimento-longo_contexto-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.07381159905014242, "seguranca_fraude": 0.022883596186459576, "conta_debito_automatico_digital": 0.04603401256861088, "beneficios_consulta": 0.0885117139619851, "plano_troca": 0.021948958091727398, "cancelamento_linha": 0.004127166751508369, "conta_vencimento": 0.3048361280144078, "conta_pagamento_confirmacao": 0.07584988421199232, "portabilidade": 0.014510873887591806, "suporte_sem_sinal": 0.0994066683035251, "conta_contestacao": 0.024322353609233884, "roaming_cobranca": 0.0037904195964063186, "conta_segunda_via": 0.020128155380236077, "negociacao_divida": 0.015152712543086725, "cadastro_atualizacao": 0.05269110641566099, "sem_correspondencia": 0.13199465142742525}, "confidence": 0.3048361280144078, "input_tokens": 55, "latency_ms": 509.4887689999723} +{"id": "g0026-conta_vencimento-longo_contexto-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.09155325025563897, "vas_consulta": 0.1544120788971462, "suporte_sem_sinal": 0.056991026920090955, "troca_numero": 0.004985501155904982, "fidelidade_pontos": 0.013335799127865379, "cadastro_atualizacao": 0.05338533699614189, "conta_vencimento": 0.18373319865986443, "internet_pacote_adicional": 0.0838115753233834, "conta_segunda_via": 0.07942278838518872, "conta_debito_automatico_digital": 0.00911551638639145, "recarga_saldo": 0.008682368493014703, "seguranca_fraude": 0.019820621624806016, "conta_contestacao": 0.03788615837284301, "internet_problema_conexao": 0.022896832302988952, "conta_pagamento_confirmacao": 0.035550449738800005, "sem_correspondencia": 0.14441749735993095}, "confidence": 0.18373319865986443, "input_tokens": 68, "latency_ms": 537.5620319999825} +{"id": "g0026-conta_vencimento-longo_contexto-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"suporte_sem_sinal": 0.12285487011893405, "conta_segunda_via": 0.05308777369247889, "conta_explicacao": 0.08461174365308541, "conta_debito_automatico_digital": 0.014977471509147628, "conta_pagamento_confirmacao": 0.1481546479513016, "conta_vencimento": 0.30620572241997007, "conta_contestacao": 0.03557898161932523, "sem_correspondencia": 0.2345287890357571}, "confidence": 0.30620572241997007, "input_tokens": 61, "latency_ms": 224.2241949999766} +{"id": "g0026-conta_vencimento-longo_contexto-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.41745578931677496, "conta_segunda_via": 0.04803806507559072, "conta_contestacao": 0.09499145228422096, "sem_correspondencia": 0.4395146933234133}, "confidence": 0.4395146933234133, "input_tokens": 59, "latency_ms": 142.03862300001902} +{"id": "g0026-conta_vencimento-longo_contexto-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_debito_automatico_digital": 0.06476740044341155, "seguranca_fraude": 0.035267197958742, "conta_contestacao": 0.0734188734059066, "reclamacao_atendimento": 0.048152672125339406, "conta_explicacao": 0.07258224022776165, "conta_pagamento_confirmacao": 0.13072494177621333, "conta_segunda_via": 0.04972533328794067, "internet_consumo": 0.026401552460775177, "conta_vencimento": 0.23213484290390832, "plano_consulta": 0.04779287984911773, "internet_problema_conexao": 0.0076905273079470576, "sem_correspondencia": 0.21134153825293653}, "confidence": 0.23213484290390832, "input_tokens": 66, "latency_ms": 410.28980900000533} +{"id": "g0026-conta_vencimento-longo_contexto-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.15231802875163558, "conta_explicacao": 0.09097374120479576, "conta_contestacao": 0.06363642138682914, "conta_pagamento_confirmacao": 0.04946324169354314, "fidelidade_resgate": 0.0160746740093727, "conta_debito_automatico_digital": 0.008871006671969698, "conta_vencimento": 0.29798331495953434, "sem_correspondencia": 0.3206795713223196}, "confidence": 0.3206795713223196, "input_tokens": 59, "latency_ms": 227.93898800000534} +{"id": "g0026-conta_vencimento-longo_contexto-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.232565967495993, "conta_contestacao": 0.06764610061313137, "seguranca_perda_roubo": 0.011129654861020633, "portabilidade": 0.02816436418768492, "atendimento_humano": 0.05384082307040078, "desconto_retencao": 0.022174823863991916, "internet_problema_conexao": 0.06885819085793055, "beneficios_consulta": 0.08549376513441082, "conta_explicacao": 0.06893321075340203, "suporte_sem_sinal": 0.0849745937811241, "conta_debito_automatico_digital": 0.016008928298883673, "bonus_nao_recebido": 0.005118073857440994, "conta_segunda_via": 0.035922303528172495, "conta_pagamento_confirmacao": 0.06806886890479275, "marketplace_pedido": 0.028436550658668944, "sem_correspondencia": 0.12266378013295098}, "confidence": 0.232565967495993, "input_tokens": 69, "latency_ms": 509.0653350000025} +{"id": "g0026-conta_vencimento-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.14633823604125748, "conta_contestacao": 0.10088296754174753, "conta_segunda_via": 0.0882522891107435, "sem_correspondencia": 0.6645265073062515}, "confidence": 0.6645265073062515, "input_tokens": 62, "latency_ms": 151.1711300000229} +{"id": "g0027-conta_vencimento-indireto_multiplo-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 182, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.30314844689783144, "suporte_chip_esim": 0.023687864065902686, "conta_contestacao": 0.06947725168217454, "conta_pagamento_confirmacao": 0.058321250446257224, "conta_segunda_via": 0.05999997071921553, "conta_explicacao": 0.09877050842815158, "conta_debito_automatico_digital": 0.016710867798968014, "sem_correspondencia": 0.369883839961499}, "confidence": 0.369883839961499, "input_tokens": 75, "latency_ms": 239.63681099996847} +{"id": "g0027-conta_vencimento-indireto_multiplo-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.07344902805596124, "reclamacao_atendimento": 0.08272468021317526, "portabilidade": 0.010402272106630918, "conta_contestacao": 0.04751222793903183, "cadastro_atualizacao": 0.056686213202119175, "seguranca_fraude": 0.01607991887361083, "conta_debito_automatico_digital": 0.016094264966069218, "bonus_nao_recebido": 0.0055204497662035825, "marketplace_pedido": 0.02790189813406362, "conta_explicacao": 0.04719462087470447, "negociacao_divida": 0.013169698906960748, "conta_segunda_via": 0.05889302667216495, "beneficios_consulta": 0.16714016532800538, "fidelidade_pontos": 0.018498414507188907, "conta_vencimento": 0.1910037036276112, "sem_correspondencia": 0.1677294168264987}, "confidence": 0.1910037036276112, "input_tokens": 52, "latency_ms": 462.15921000003846} +{"id": "g0027-conta_vencimento-indireto_multiplo-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 171, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.006367727170820468, "conta_segunda_via": 0.09627129823412217, "conta_debito_automatico_digital": 0.029830483982369326, "conta_vencimento": 0.19965031675365683, "conta_explicacao": 0.10257212803398054, "recarga_nao_creditada": 0.013436762642033718, "seguranca_perda_roubo": 0.025099407807090038, "conta_contestacao": 0.07604171877465349, "suporte_configuracao": 0.02664395425306866, "internet_problema_conexao": 0.01605652014568801, "conta_pagamento_confirmacao": 0.12333987786946879, "sem_correspondencia": 0.28468980433304797}, "confidence": 0.28468980433304797, "input_tokens": 70, "latency_ms": 327.04809000000523} +{"id": "g0027-conta_vencimento-indireto_multiplo-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.09701787806884413, "plano_consulta": 0.05824314133767409, "conta_contestacao": 0.051930510184752886, "conta_pagamento_confirmacao": 0.05287254298125915, "conta_vencimento": 0.4150426143879039, "conta_debito_automatico_digital": 0.022971257866916815, "conta_segunda_via": 0.028876362744969387, "sem_correspondencia": 0.2730456924276796}, "confidence": 0.4150426143879039, "input_tokens": 73, "latency_ms": 232.72072999998272} +{"id": "g0027-conta_vencimento-indireto_multiplo-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.005533033676002216, "bonus_nao_recebido": 0.014304291869916998, "conta_vencimento": 0.23160951508199326, "conta_pagamento_confirmacao": 0.05775596740696112, "conta_contestacao": 0.09507089382707859, "conta_explicacao": 0.06052183162064923, "marketplace_compra": 0.04228346916920277, "conta_segunda_via": 0.05326613565091994, "recarga_nao_creditada": 0.005424108047175547, "suporte_sem_sinal": 0.1621305840332509, "conta_debito_automatico_digital": 0.014508646400429344, "sem_correspondencia": 0.25759152321642004}, "confidence": 0.25759152321642004, "input_tokens": 54, "latency_ms": 318.5998039999731} +{"id": "g0027-conta_vencimento-indireto_multiplo-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"marketplace_pedido": 0.04519184647178237, "conta_segunda_via": 0.07639482448620795, "conta_explicacao": 0.06692237911812282, "conta_contestacao": 0.05701123980610671, "seguranca_fraude": 0.0162221131045289, "troca_numero": 0.0012378185989924766, "conta_debito_automatico_digital": 0.014930721567374138, "conta_pagamento_confirmacao": 0.031335229555287954, "recarga_nao_creditada": 0.0009346823913131595, "plano_nova_linha": 0.0036342547222735664, "conta_vencimento": 0.5430155806096848, "sem_correspondencia": 0.14316930956832513}, "confidence": 0.5430155806096848, "input_tokens": 73, "latency_ms": 321.30252399997516} +{"id": "g0027-conta_vencimento-indireto_multiplo-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_explicacao": 0.07021271275564596, "internet_pacote_adicional": 0.2615546821863592, "plano_consulta": 0.07032310800580595, "beneficios_consulta": 0.029835463745121166, "suporte_chip_esim": 0.003213560367435572, "vas_consulta": 0.04111400896909486, "conta_debito_automatico_digital": 0.006713952714418685, "recarga_realizar": 0.0020222686696321243, "conta_pagamento_confirmacao": 0.05131467686031176, "reclamacao_atendimento": 0.031831427674900895, "conta_contestacao": 0.043328671648740186, "negociacao_divida": 0.012052036544039935, "conta_vencimento": 0.16627311323279556, "conta_segunda_via": 0.030172375266657874, "suporte_sem_sinal": 0.06367748083917643, "sem_correspondencia": 0.11636046051986386}, "confidence": 0.2615546821863592, "input_tokens": 71, "latency_ms": 476.4497039999469} +{"id": "g0027-conta_vencimento-indireto_multiplo-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.07655534593823875, "suporte_configuracao": 0.023031427555419544, "conta_pagamento_confirmacao": 0.0843310099636182, "conta_vencimento": 0.27026899591898745, "conta_segunda_via": 0.045514902182271805, "vas_contratacao": 0.011320304614070064, "conta_explicacao": 0.059387964667478095, "bonus_nao_recebido": 0.016383220732123338, "conta_debito_automatico_digital": 0.01097598163318706, "fidelidade_pontos": 0.04832772349029371, "internet_problema_conexao": 0.01961245311077402, "sem_correspondencia": 0.3342906701935379}, "confidence": 0.3342906701935379, "input_tokens": 56, "latency_ms": 348.24349300004087} +{"id": "g0027-conta_vencimento-indireto_multiplo-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.3309488469112063, "conta_segunda_via": 0.1205535668423397, "conta_contestacao": 0.1333878705927364, "sem_correspondencia": 0.41510971565371757}, "confidence": 0.41510971565371757, "input_tokens": 67, "latency_ms": 164.96948699995073} +{"id": "g0027-conta_vencimento-indireto_multiplo-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 168, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"vas_cancelamento": 0.003139416525262269, "recarga_nao_creditada": 0.0019567041168455732, "seguranca_perda_roubo": 0.012430062798251418, "marketplace_compra": 0.007291239385318528, "vas_consulta": 0.12609748827094594, "cadastro_atualizacao": 0.026663823655431833, "seguranca_fraude": 0.009967653305936226, "conta_vencimento": 0.16076705222819096, "conta_pagamento_confirmacao": 0.02620134375559407, "roaming_pacote": 0.0015543329414842407, "conta_contestacao": 0.014875120819287076, "negociacao_religacao": 0.003373367788087734, "conta_segunda_via": 0.5054279083913441, "conta_debito_automatico_digital": 0.002457967316364597, "conta_explicacao": 0.021849023671670652, "sem_correspondencia": 0.07594749502998474}, "confidence": 0.5054279083913441, "input_tokens": 70, "latency_ms": 500.4359640000189} +{"id": "g0027-conta_vencimento-indireto_multiplo-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.0034604616734002637, "conta_pagamento_confirmacao": 0.07183891135981647, "conta_segunda_via": 0.054949967976343675, "conta_contestacao": 0.08565870340246512, "conta_debito_automatico_digital": 0.032710058328458594, "seguranca_fraude": 0.041252022734649646, "conta_vencimento": 0.1735719078987336, "conta_explicacao": 0.058130643338207895, "marketplace_pedido": 0.037961849909765394, "suporte_sem_sinal": 0.12795760354195349, "parceiros_ofertas": 0.037676455406245375, "cadastro_atualizacao": 0.03780862498711454, "internet_consumo": 0.044093774894115374, "marketplace_compra": 0.022240801854954563, "negociacao_divida": 0.01198823062739422, "sem_correspondencia": 0.15869998206638178}, "confidence": 0.1735719078987336, "input_tokens": 53, "latency_ms": 439.9856359999603} +{"id": "g0027-conta_vencimento-indireto_multiplo-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 187, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0922675221006203, "conta_vencimento": 0.5020716861199094, "conta_contestacao": 0.04594699361841371, "sem_correspondencia": 0.3597137981610566}, "confidence": 0.5020716861199094, "input_tokens": 79, "latency_ms": 164.48442500001192} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"recarga_realizar": 0.00771923976150385, "suporte_configuracao": 0.009549449070930072, "conta_explicacao": 0.01794532673853088, "bonus_nao_recebido": 0.002026482493475623, "vas_cancelamento": 0.002116848480044893, "conta_pagamento_confirmacao": 0.05207445640409336, "conta_vencimento": 0.003416035877067345, "suporte_sem_sinal": 0.04159712330432826, "recarga_nao_creditada": 0.0029938734543780415, "reclamacao_atendimento": 0.028275294821001513, "cancelamento_linha": 0.0029338927947606497, "conta_debito_automatico_digital": 0.7412537706930202, "conta_contestacao": 0.011096227615651594, "seguranca_fraude": 0.01195177862210045, "conta_segunda_via": 0.010673223743109382, "sem_correspondencia": 0.05437697612600386}, "confidence": 0.7412537706930202, "input_tokens": 67, "latency_ms": 450.49728399999367} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.00687722355624067, "recarga_realizar": 0.005383700180002629, "conta_explicacao": 0.08345425202773454, "conta_contestacao": 0.07252020453004347, "conta_pagamento_confirmacao": 0.07468766040125188, "conta_segunda_via": 0.23196439650250764, "conta_debito_automatico_digital": 0.05909659393263761, "sem_correspondencia": 0.4660159688695815}, "confidence": 0.4660159688695815, "input_tokens": 60, "latency_ms": 219.26715799997964} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 121, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 0.009374895658406757, "conta_pagamento_confirmacao": 0.043790733407932235, "conta_segunda_via": 0.017356419184176724, "conta_explicacao": 0.020274029166677636, "internet_pacote_adicional": 0.018399850599846754, "conta_debito_automatico_digital": 0.534346855387903, "plano_consulta": 0.02782507865329631, "conta_contestacao": 0.03483716247609998, "negociacao_religacao": 0.0038351861961780508, "suporte_sem_sinal": 0.08399027222250806, "marketplace_pedido": 0.01102334771995836, "conta_vencimento": 0.003522860199387186, "reclamacao_atendimento": 0.04867174638133849, "seguranca_fraude": 0.039802922074835864, "cadastro_atualizacao": 0.029885791810518765, "sem_correspondencia": 0.0730628488609358}, "confidence": 0.534346855387903, "input_tokens": 60, "latency_ms": 509.82882600004586} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.6440243220928955, "conta_contestacao": 0.028635532090597333, "conta_segunda_via": 0.036415353960027604, "sem_correspondencia": 0.2909247918564795}, "confidence": 0.6440243220928955, "input_tokens": 64, "latency_ms": 173.46101399999725} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.16313059910974223, "reclamacao_atendimento": 0.04555255253651765, "suporte_sem_sinal": 0.08560600280241278, "desconto_retencao": 0.004411173595262792, "conta_explicacao": 0.0288904668186651, "plano_consulta": 0.041771047541858404, "conta_debito_automatico_digital": 0.41549134975162, "roaming_cobranca": 0.0024798955267183987, "conta_contestacao": 0.026171993918207834, "conta_vencimento": 0.0029405174355647875, "roaming_pacote": 0.0015374016050566965, "suporte_chip_esim": 0.0076425747408931655, "plano_troca": 0.004752138246324449, "portabilidade": 0.01428917447676498, "conta_pagamento_confirmacao": 0.026116990005996953, "sem_correspondencia": 0.1292161218883938}, "confidence": 0.41549134975162, "input_tokens": 72, "latency_ms": 497.92669499998965} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.03957107906387301, "seguranca_perda_roubo": 0.025282881845412965, "portabilidade": 0.009201150953095372, "plano_nova_linha": 0.006521569965801777, "vas_cancelamento": 0.0170754707669663, "conta_pagamento_confirmacao": 0.06867948596630812, "conta_vencimento": 0.0071808048281195745, "conta_contestacao": 0.0552442964595962, "conta_explicacao": 0.06302531450956199, "fidelidade_resgate": 0.016861378320354007, "cancelamento_linha": 0.016897381390656503, "atendimento_humano": 0.06879081999901135, "conta_segunda_via": 0.1912245420932954, "suporte_sem_sinal": 0.15811417478652257, "conta_debito_automatico_digital": 0.05532955718389784, "sem_correspondencia": 0.20100009186752704}, "confidence": 0.20100009186752704, "input_tokens": 55, "latency_ms": 405.9370100000024} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 0.01069814929905055, "fidelidade_resgate": 0.004448480727603181, "bonus_nao_recebido": 0.0038692347242204636, "suporte_chip_esim": 0.010106708326805578, "vas_contratacao": 0.005112833536705749, "reclamacao_atendimento": 0.019507124066721435, "conta_vencimento": 0.00227693458746666, "vas_cancelamento": 0.0024365937545224726, "conta_pagamento_confirmacao": 0.015019315920775786, "fidelidade_pontos": 0.024605063894963912, "roaming_pacote": 0.004240408393309171, "conta_segunda_via": 0.009568807219001354, "conta_contestacao": 0.009591382474951182, "cadastro_atualizacao": 0.02527037829448596, "conta_debito_automatico_digital": 0.7745632007184474, "sem_correspondencia": 0.07868538406096909}, "confidence": 0.7745632007184474, "input_tokens": 61, "latency_ms": 472.1823000000427} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_vencimento": 0.004205230823221404, "internet_problema_conexao": 0.014049232673375742, "bonus_nao_recebido": 0.010744276035538016, "negociacao_divida": 0.008997071030410586, "conta_contestacao": 0.04719440863180425, "conta_segunda_via": 0.026233959326457165, "internet_consumo": 0.022121767632858967, "vas_contratacao": 0.005335211541592878, "plano_consulta": 0.025677831200481758, "conta_debito_automatico_digital": 0.21494525201824294, "conta_explicacao": 0.04055535613403019, "conta_pagamento_confirmacao": 0.020916263635018324, "portabilidade": 0.004930390744889088, "marketplace_compra": 0.008762676685020803, "vas_cancelamento": 0.46649827788715453, "sem_correspondencia": 0.07883279399990337}, "confidence": 0.46649827788715453, "input_tokens": 53, "latency_ms": 509.9828389999743} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_problema_conexao": 0.002669351874775324, "conta_explicacao": 0.02740957641648146, "fidelidade_pontos": 0.00778072488623498, "vas_consulta": 0.05815429749573019, "conta_pagamento_confirmacao": 0.06150556521632069, "conta_debito_automatico_digital": 0.7305533929467377, "conta_contestacao": 0.011961065348554536, "conta_vencimento": 0.0017688945320212153, "seguranca_perda_roubo": 0.0031963761900173143, "plano_troca": 0.0031717301329063554, "atendimento_humano": 0.01416642063450398, "bonus_nao_recebido": 0.006346806508116249, "conta_segunda_via": 0.011478161512824877, "vas_cancelamento": 0.001571108841043181, "roaming_cobranca": 0.018088776339166775, "sem_correspondencia": 0.04017775112456512}, "confidence": 0.7305533929467377, "input_tokens": 65, "latency_ms": 487.973597000007} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 125, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0757260348665186, "conta_explicacao": 0.0636254943480187, "conta_vencimento": 0.00883109432342508, "suporte_configuracao": 0.0813154010182897, "conta_segunda_via": 0.12320048041494357, "conta_pagamento_confirmacao": 0.0586951320727541, "conta_debito_automatico_digital": 0.10767911745619713, "sem_correspondencia": 0.4809272454998531}, "confidence": 0.4809272454998531, "input_tokens": 65, "latency_ms": 234.09726799997088} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.03645975092768328, "conta_explicacao": 0.03227842884738998, "parceiros_ofertas": 0.06771648529271232, "conta_segunda_via": 0.04753176915973245, "conta_debito_automatico_digital": 0.4245533424732904, "internet_pacote_adicional": 0.13936951499442005, "conta_pagamento_confirmacao": 0.027379498445477664, "beneficios_consulta": 0.05759321290194543, "roaming_cobranca": 0.00352589258454721, "conta_vencimento": 0.0029874204507143636, "plano_troca": 0.007130443749383237, "sem_correspondencia": 0.15347424017270359}, "confidence": 0.4245533424732904, "input_tokens": 61, "latency_ms": 304.3155619999993} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.005690536281579888, "suporte_sem_sinal": 0.08166768143260743, "bonus_nao_recebido": 0.0452797510293205, "recarga_saldo": 0.005201409871831596, "conta_explicacao": 0.12357013281305831, "seguranca_perda_roubo": 0.12790347230740073, "seguranca_fraude": 0.09236819004591698, "beneficios_consulta": 0.11189382914044876, "conta_vencimento": 0.005927107574863678, "conta_segunda_via": 0.08205071576896651, "marketplace_pedido": 0.024276194325284467, "internet_consumo": 0.03747691095414108, "conta_contestacao": 0.045492368241082395, "conta_debito_automatico_digital": 0.02370863519041464, "conta_pagamento_confirmacao": 0.03793711840187942, "sem_correspondencia": 0.1495559466212036}, "confidence": 0.1495559466212036, "input_tokens": 59, "latency_ms": 487.8748400000177} +{"id": "g0032-conta_debito_automatico_digital-emocional-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"bonus_nao_recebido": 0.013956093423060792, "vas_cancelamento": 0.004934920668549139, "troca_numero": 0.0009847069802860532, "suporte_chip_esim": 0.004765266300710978, "roaming_pacote": 0.0013326167123150095, "marketplace_compra": 0.009806627820687249, "conta_contestacao": 0.017759916365262817, "conta_vencimento": 0.003337349799094162, "conta_segunda_via": 0.011036549111526309, "conta_explicacao": 0.0263860006840848, "marketplace_pedido": 0.01702815576796621, "conta_debito_automatico_digital": 0.7529636819561115, "parceiros_ofertas": 0.01443749589908133, "conta_pagamento_confirmacao": 0.040034530431069804, "atendimento_humano": 0.01825052962105949, "sem_correspondencia": 0.06298555845913437}, "confidence": 0.7529636819561115, "input_tokens": 51, "latency_ms": 424.4861529999753} +{"id": "g0032-conta_debito_automatico_digital-emocional-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 105, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"troca_numero": 0.0036819445666055055, "conta_vencimento": 0.005877295322876386, "parceiros_ofertas": 0.03126698633369288, "suporte_sem_sinal": 0.09944646490627918, "suporte_chip_esim": 0.007881783630716947, "conta_segunda_via": 0.031383301068998656, "conta_explicacao": 0.06010558638387366, "conta_pagamento_confirmacao": 0.040231949307130394, "negociacao_divida": 0.01268847712184468, "conta_debito_automatico_digital": 0.42006926398504996, "conta_contestacao": 0.05875931494141304, "sem_correspondencia": 0.22860763243151874}, "confidence": 0.42006926398504996, "input_tokens": 54, "latency_ms": 361.0117119999927} +{"id": "g0032-conta_debito_automatico_digital-emocional-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"parceiros_ofertas": 0.043800647256531204, "conta_pagamento_confirmacao": 0.023766450016745103, "reclamacao_atendimento": 0.047038226197143505, "conta_vencimento": 0.0015758517753507925, "seguranca_fraude": 0.012243748350305434, "troca_numero": 0.0011617630675712799, "conta_debito_automatico_digital": 0.6765600877470782, "conta_segunda_via": 0.010017822257516257, "conta_contestacao": 0.014971365794873565, "vas_consulta": 0.060617166056004465, "conta_explicacao": 0.01640597319192899, "sem_correspondencia": 0.09184089828895124}, "confidence": 0.6765600877470782, "input_tokens": 50, "latency_ms": 297.08800900004917} +{"id": "g0032-conta_debito_automatico_digital-emocional-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_compra": 0.0058902782971563825, "roaming_duvida": 0.001959009999771253, "internet_consumo": 0.005524424483531857, "bonus_nao_recebido": 0.0024240564300737795, "conta_contestacao": 0.00931650311509762, "conta_pagamento_confirmacao": 0.010973111944715579, "conta_debito_automatico_digital": 0.856730550883512, "plano_troca": 0.0022190036248768753, "conta_segunda_via": 0.0057350472968004836, "recarga_realizar": 0.0007668199471824282, "conta_vencimento": 0.0008224835899001023, "reclamacao_atendimento": 0.008553140761543378, "conta_explicacao": 0.010544178249519368, "internet_problema_conexao": 0.008633107851468617, "beneficios_consulta": 0.03397747485196769, "sem_correspondencia": 0.03593080867288259}, "confidence": 0.856730550883512, "input_tokens": 44, "latency_ms": 496.04152800003476} +{"id": "g0032-conta_debito_automatico_digital-emocional-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.060938978614241524, "conta_debito_automatico_digital": 0.5977653086851445, "conta_segunda_via": 0.018684360573161824, "sem_correspondencia": 0.3226113521274521}, "confidence": 0.5977653086851445, "input_tokens": 50, "latency_ms": 172.04953200001682} +{"id": "g0032-conta_debito_automatico_digital-emocional-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.23426145444988553, "conta_debito_automatico_digital": 0.2713036128732313, "atendimento_humano": 0.06579888321977768, "conta_explicacao": 0.10320386259154118, "conta_contestacao": 0.055336345088410774, "roaming_cobranca": 0.003642888758782754, "seguranca_perda_roubo": 0.0077333353219555204, "conta_pagamento_confirmacao": 0.03425266458025234, "internet_problema_conexao": 0.0307825527019841, "conta_vencimento": 0.01250333797966395, "negociacao_divida": 0.014755494981627449, "sem_correspondencia": 0.16642556745288742}, "confidence": 0.2713036128732313, "input_tokens": 47, "latency_ms": 299.3568429999982} +{"id": "g0032-conta_debito_automatico_digital-emocional-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.026097632464553936, "conta_vencimento": 0.00274475728700966, "negociacao_divida": 0.00641450274112967, "conta_contestacao": 0.011069202592022017, "conta_debito_automatico_digital": 0.8435316526705864, "conta_explicacao": 0.01518378565099112, "conta_segunda_via": 0.006080596595917099, "sem_correspondencia": 0.08887786999779014}, "confidence": 0.8435316526705864, "input_tokens": 51, "latency_ms": 228.20968199999925} +{"id": "g0032-conta_debito_automatico_digital-emocional-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.06493623730088666, "conta_segunda_via": 0.021618109780294062, "conta_explicacao": 0.02569446782128845, "conta_debito_automatico_digital": 0.7035080980525676, "conta_vencimento": 0.003351542257885193, "conta_pagamento_confirmacao": 0.04319431749417932, "plano_consulta": 0.01754873665879794, "sem_correspondencia": 0.12014849063410073}, "confidence": 0.7035080980525676, "input_tokens": 51, "latency_ms": 221.79444299996476} +{"id": "g0032-conta_debito_automatico_digital-emocional-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.5410773907814738, "conta_segunda_via": 0.04250170783726693, "conta_contestacao": 0.029172035762804645, "vas_consulta": 0.10534891785415075, "conta_pagamento_confirmacao": 0.025616085884431955, "conta_explicacao": 0.02849846600480677, "conta_vencimento": 0.005269255173124637, "sem_correspondencia": 0.22251614070194056}, "confidence": 0.5410773907814738, "input_tokens": 44, "latency_ms": 212.37154499999633} +{"id": "g0032-conta_debito_automatico_digital-emocional-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_pacote_adicional": 0.15648136708746604, "conta_segunda_via": 0.04462274868955826, "conta_debito_automatico_digital": 0.46808559209746065, "conta_pagamento_confirmacao": 0.047778423710049964, "conta_contestacao": 0.032887386745764816, "conta_explicacao": 0.04251469988485425, "conta_vencimento": 0.007663023297713943, "sem_correspondencia": 0.19996675848713208}, "confidence": 0.46808559209746065, "input_tokens": 52, "latency_ms": 219.19934900000726} +{"id": "g0032-conta_debito_automatico_digital-emocional-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8542729981486528, "conta_segunda_via": 0.017815272773948582, "conta_contestacao": 0.015453741468341553, "sem_correspondencia": 0.11245798760905709}, "confidence": 0.8542729981486528, "input_tokens": 47, "latency_ms": 147.8927160000012} +{"id": "g0032-conta_debito_automatico_digital-emocional-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.0289788941271004, "conta_debito_automatico_digital": 0.5983774188573502, "conta_contestacao": 0.04110512221633707, "sem_correspondencia": 0.33153856479921234}, "confidence": 0.5983774188573502, "input_tokens": 49, "latency_ms": 154.1337030000136} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.049243816583716814, "conta_debito_automatico_digital": 0.46324787280625723, "conta_segunda_via": 0.048159157387655055, "sem_correspondencia": 0.43934915322237095}, "confidence": 0.46324787280625723, "input_tokens": 55, "latency_ms": 151.92030399998657} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.5383666147694613, "cancelamento_linha": 0.13486133490714927, "portabilidade": 0.03110973717438106, "sem_correspondencia": 0.2956623131490083}, "confidence": 0.5383666147694613, "input_tokens": 53, "latency_ms": 141.55118700000457} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_pedido": 0.04355583530582884, "atendimento_humano": 0.03477760556577469, "fidelidade_resgate": 0.011076770276397656, "marketplace_compra": 0.030207903515334675, "conta_debito_automatico_digital": 0.42092375809644966, "conta_pagamento_confirmacao": 0.1551852741220108, "reclamacao_atendimento": 0.018848598828431352, "conta_segunda_via": 0.08762216951534335, "conta_contestacao": 0.0230872976454934, "conta_explicacao": 0.04899756824866469, "conta_vencimento": 0.017840429058764283, "sem_correspondencia": 0.10787678982150659}, "confidence": 0.42092375809644966, "input_tokens": 40, "latency_ms": 300.15581599997176} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.05856814815252054, "conta_explicacao": 0.054069215482687755, "conta_debito_automatico_digital": 0.6300435885243643, "conta_contestacao": 0.038632379349349454, "conta_segunda_via": 0.011204460100987445, "roaming_pacote": 0.003411839836882347, "conta_vencimento": 0.008234905370442573, "sem_correspondencia": 0.19583546318276562}, "confidence": 0.6300435885243643, "input_tokens": 47, "latency_ms": 216.49421999995866} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8248294983676676, "conta_segunda_via": 0.014572489767518805, "conta_contestacao": 0.02186028204380943, "sem_correspondencia": 0.13873772982100419}, "confidence": 0.8248294983676676, "input_tokens": 49, "latency_ms": 152.6128520000043} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0791926296190663, "conta_segunda_via": 0.19335175726531853, "conta_pagamento_confirmacao": 0.12472071289553044, "cancelamento_linha": 0.00888071566833846, "roaming_pacote": 0.01197271867142158, "parceiros_ofertas": 0.08877914995139027, "suporte_chip_esim": 0.08771670462666016, "conta_vencimento": 0.008535590811035935, "negociacao_religacao": 0.018649387792042477, "cadastro_atualizacao": 0.06659766920026573, "conta_explicacao": 0.055880057620032654, "sem_correspondencia": 0.25572290587889746}, "confidence": 0.25572290587889746, "input_tokens": 37, "latency_ms": 287.71953300002906} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.19101532898133167, "conta_contestacao": 0.07680300610035784, "conta_explicacao": 0.18697519244684802, "conta_segunda_via": 0.10359637161603627, "conta_vencimento": 0.014901157860157329, "conta_pagamento_confirmacao": 0.061820206648724244, "roaming_cobranca": 0.007830753149409002, "sem_correspondencia": 0.35705798319713566}, "confidence": 0.35705798319713566, "input_tokens": 52, "latency_ms": 211.89461300002677} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.525506493982363, "conta_pagamento_confirmacao": 0.08613248874371644, "conta_contestacao": 0.06160063267871443, "conta_vencimento": 0.0055491262788459365, "conta_explicacao": 0.07576657051329236, "conta_segunda_via": 0.10801272043952383, "marketplace_compra": 0.03397898732694338, "sem_correspondencia": 0.10345298003660058}, "confidence": 0.525506493982363, "input_tokens": 55, "latency_ms": 221.4996079999878} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.04492958589181435, "conta_contestacao": 0.09600996822025923, "conta_debito_automatico_digital": 0.5564345199210085, "sem_correspondencia": 0.3026259259669179}, "confidence": 0.5564345199210085, "input_tokens": 40, "latency_ms": 143.9991010000199} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.79595159490477, "vas_cancelamento": 0.004429747161262724, "conta_segunda_via": 0.0184637971567683, "conta_explicacao": 0.035931690044163946, "conta_vencimento": 0.004279470803890884, "conta_contestacao": 0.015962087613958745, "conta_pagamento_confirmacao": 0.055735464891675995, "sem_correspondencia": 0.06924614742350939}, "confidence": 0.79595159490477, "input_tokens": 47, "latency_ms": 224.64078999996673} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_cancelamento": 0.012912346641743748, "recarga_saldo": 0.002968837196128768, "conta_pagamento_confirmacao": 0.029405185179136244, "conta_vencimento": 0.005374762088212158, "internet_pacote_adicional": 0.3786724408180486, "suporte_sem_sinal": 0.0478259610467745, "vas_contratacao": 0.007213374875692799, "conta_explicacao": 0.04403246450804442, "marketplace_compra": 0.01963953435903709, "conta_segunda_via": 0.040954953844680037, "bonus_nao_recebido": 0.007906901442101258, "conta_debito_automatico_digital": 0.15323866500613068, "atendimento_humano": 0.037499601897444806, "conta_contestacao": 0.03646218308242348, "plano_consulta": 0.0677436870394655, "sem_correspondencia": 0.10814910097493595}, "confidence": 0.3786724408180486, "input_tokens": 41, "latency_ms": 454.5967889999929} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.6665983373902304, "conta_segunda_via": 0.07126630283469006, "conta_contestacao": 0.03604438622411603, "sem_correspondencia": 0.22609097355096347}, "confidence": 0.6665983373902304, "input_tokens": 46, "latency_ms": 147.51814300001342} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.3367050713563364, "negociacao_religacao": 0.024966281837458977, "conta_segunda_via": 0.05562938584496773, "sem_correspondencia": 0.5826992609612368}, "confidence": 0.5826992609612368, "input_tokens": 37, "latency_ms": 142.1773069999972} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.01060695450645414, "conta_contestacao": 0.05491059973303078, "negociacao_religacao": 0.012953412559831892, "conta_pagamento_confirmacao": 0.19600157117852993, "conta_explicacao": 0.05704772812412549, "conta_segunda_via": 0.08983319788177001, "conta_debito_automatico_digital": 0.013071975518582793, "sem_correspondencia": 0.565574560497675}, "confidence": 0.565574560497675, "input_tokens": 32, "latency_ms": 207.50761099998272} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.020492220564643934, "conta_segunda_via": 0.07085817399622354, "conta_pagamento_confirmacao": 0.5522276831149939, "sem_correspondencia": 0.3564219223241386}, "confidence": 0.5522276831149939, "input_tokens": 35, "latency_ms": 139.58200199999737} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.12926004044534395, "conta_segunda_via": 0.10319904358318277, "fidelidade_pontos": 0.0380693241259958, "recarga_realizar": 0.006309376647593936, "negociacao_divida": 0.021845143828602184, "conta_explicacao": 0.06536823860468761, "conta_vencimento": 0.030317388502293964, "parceiros_ofertas": 0.06858471365831198, "conta_pagamento_confirmacao": 0.15240754754609373, "conta_debito_automatico_digital": 0.013100052390710073, "negociacao_religacao": 0.016793317076223335, "sem_correspondencia": 0.3547458135909607}, "confidence": 0.3547458135909607, "input_tokens": 32, "latency_ms": 284.4627890000311} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.10525807797157628, "conta_pagamento_confirmacao": 0.19811393519120712, "negociacao_religacao": 0.017678555811290717, "sem_correspondencia": 0.6789494310259259}, "confidence": 0.6789494310259259, "input_tokens": 32, "latency_ms": 141.60428799999636} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.01241152371438566, "conta_debito_automatico_digital": 0.04945394065704706, "conta_contestacao": 0.07495168659329897, "bonus_nao_recebido": 0.022238157875969465, "negociacao_religacao": 0.01190773500797303, "conta_segunda_via": 0.0952426128621991, "atendimento_humano": 0.055581432301768, "conta_explicacao": 0.07014861016658833, "beneficios_consulta": 0.09361056316876325, "marketplace_compra": 0.014963725707189676, "conta_pagamento_confirmacao": 0.24525256660512937, "sem_correspondencia": 0.2542374453396881}, "confidence": 0.2542374453396881, "input_tokens": 32, "latency_ms": 282.94062599997005} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.01867214513795973, "conta_pagamento_confirmacao": 0.24605584626416002, "conta_segunda_via": 0.049275861896446047, "sem_correspondencia": 0.6859961467014342}, "confidence": 0.6859961467014342, "input_tokens": 36, "latency_ms": 143.14129000001685} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 0.015420549453637297, "plano_consulta": 0.06489040270479042, "negociacao_religacao": 0.010583359974706323, "conta_explicacao": 0.05930146552617216, "conta_vencimento": 0.013497844370924056, "marketplace_compra": 0.028333622938157953, "conta_contestacao": 0.058344434786935254, "troca_numero": 0.003639676831442031, "suporte_sem_sinal": 0.12435669368924238, "conta_pagamento_confirmacao": 0.217697233366452, "conta_segunda_via": 0.055186983248340614, "bonus_nao_recebido": 0.015942747574386698, "seguranca_perda_roubo": 0.05502308911257342, "parceiros_ofertas": 0.06143211909346607, "conta_debito_automatico_digital": 0.02757876555260109, "sem_correspondencia": 0.18877101177617223}, "confidence": 0.217697233366452, "input_tokens": 33, "latency_ms": 527.5392780000061} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.005956110098256157, "plano_troca": 0.007369119697987958, "desconto_retencao": 0.023615328672019438, "conta_explicacao": 0.05615150946800623, "conta_pagamento_confirmacao": 0.15257805635595992, "negociacao_religacao": 0.00919103346035687, "seguranca_perda_roubo": 0.0991976040854972, "conta_debito_automatico_digital": 0.03280210133158355, "fidelidade_resgate": 0.02437792353827761, "conta_vencimento": 0.00907759371378606, "negociacao_divida": 0.012412925291289798, "conta_segunda_via": 0.12315594445080105, "seguranca_fraude": 0.10596244816749223, "conta_contestacao": 0.08257262435648981, "internet_problema_conexao": 0.03669932124060357, "sem_correspondencia": 0.21888035607159254}, "confidence": 0.21888035607159254, "input_tokens": 33, "latency_ms": 620.6001259999994} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.12757628046203495, "negociacao_religacao": 0.01663552274213799, "conta_pagamento_confirmacao": 0.45260284699806114, "sem_correspondencia": 0.4031853497977659}, "confidence": 0.45260284699806114, "input_tokens": 31, "latency_ms": 141.7610560000071} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.2870328690969284, "seguranca_fraude": 0.0461593264928166, "suporte_configuracao": 0.022506495675694946, "reclamacao_atendimento": 0.08420994779781965, "internet_problema_conexao": 0.04515254817492622, "conta_contestacao": 0.07576414854540317, "conta_explicacao": 0.051557517941604396, "cadastro_atualizacao": 0.044061585747851226, "conta_vencimento": 0.014108890503308614, "conta_pagamento_confirmacao": 0.11667070401982982, "roaming_cobranca": 0.0027747284297979387, "negociacao_religacao": 0.005594738228307825, "conta_debito_automatico_digital": 0.014295564797991366, "portabilidade": 0.008000820782026035, "parceiros_ofertas": 0.04030965221685297, "sem_correspondencia": 0.14180046154884085}, "confidence": 0.2870328690969284, "input_tokens": 34, "latency_ms": 456.9434030000252} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.12088691218035459, "conta_pagamento_confirmacao": 0.15740771298468648, "negociacao_religacao": 0.017025481592389168, "sem_correspondencia": 0.7046798932425697}, "confidence": 0.7046798932425697, "input_tokens": 33, "latency_ms": 140.72696899995663} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.08055087291473811, "conta_pagamento_confirmacao": 0.2673726417222895, "conta_vencimento": 0.04685581913482145, "conta_segunda_via": 0.05799779376943308, "negociacao_religacao": 0.019878533015193413, "conta_contestacao": 0.05859514780242668, "conta_debito_automatico_digital": 0.012946416804749753, "sem_correspondencia": 0.455802774836348}, "confidence": 0.455802774836348, "input_tokens": 41, "latency_ms": 217.34594899999138} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 0.012950602011663098, "conta_pagamento_confirmacao": 0.34563249413973185, "cadastro_atualizacao": 0.03451915464274428, "marketplace_compra": 0.04911042759029274, "conta_debito_automatico_digital": 0.07365196211943768, "vas_cancelamento": 0.007353620617377796, "troca_numero": 0.002570045185405845, "conta_vencimento": 0.016243852705217623, "conta_segunda_via": 0.0654581860927086, "negociacao_religacao": 0.009383805113628144, "conta_explicacao": 0.06277208786974119, "conta_contestacao": 0.06004661332824568, "bonus_nao_recebido": 0.009542915987862118, "internet_pacote_adicional": 0.08736480788768233, "fidelidade_pontos": 0.020710837134552816, "sem_correspondencia": 0.1426885875737082}, "confidence": 0.34563249413973185, "input_tokens": 41, "latency_ms": 469.3369800000369} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.09520724575624036, "conta_pagamento_confirmacao": 0.3374165685200193, "negociacao_religacao": 0.029649876098249272, "sem_correspondencia": 0.5377263096254911}, "confidence": 0.5377263096254911, "input_tokens": 49, "latency_ms": 146.09838399996988} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.012698698741574962, "conta_segunda_via": 0.06979431185947987, "conta_pagamento_confirmacao": 0.710552153324514, "sem_correspondencia": 0.2069548360744311}, "confidence": 0.710552153324514, "input_tokens": 46, "latency_ms": 147.66635500001257} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.09395903093899202, "negociacao_religacao": 0.019216165948757243, "conta_pagamento_confirmacao": 0.5308578291237712, "sem_correspondencia": 0.3559669739884795}, "confidence": 0.5308578291237712, "input_tokens": 39, "latency_ms": 151.53670400002284} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.09840304459484132, "conta_pagamento_confirmacao": 0.3616007586658043, "negociacao_religacao": 0.022264944513877543, "sem_correspondencia": 0.5177312522254768}, "confidence": 0.5177312522254768, "input_tokens": 45, "latency_ms": 170.7493399999862} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.3587255400380917, "conta_debito_automatico_digital": 0.025422207711139424, "conta_contestacao": 0.10664492755994687, "negociacao_religacao": 0.018841696198612406, "conta_vencimento": 0.012521461422011678, "conta_explicacao": 0.05405154783968083, "conta_segunda_via": 0.06586533444664634, "sem_correspondencia": 0.3579272847838707}, "confidence": 0.3587255400380917, "input_tokens": 49, "latency_ms": 350.3200050000146} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.09525857883553687, "internet_problema_conexao": 0.014254605424133326, "suporte_configuracao": 0.0196504835405396, "conta_pagamento_confirmacao": 0.3631826347916995, "negociacao_religacao": 0.007958590999168513, "roaming_pacote": 0.003696685896621432, "conta_explicacao": 0.06797555846716381, "conta_segunda_via": 0.13602955664699815, "cancelamento_linha": 0.0033425500213029795, "conta_vencimento": 0.012722707377230203, "vas_consulta": 0.04791251206381714, "conta_debito_automatico_digital": 0.029396113063015254, "suporte_chip_esim": 0.004989900635536575, "marketplace_compra": 0.02353503000649629, "plano_consulta": 0.02334317755576815, "sem_correspondencia": 0.1467513146749722}, "confidence": 0.3631826347916995, "input_tokens": 39, "latency_ms": 568.399788000022} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.10685839290036313, "cadastro_atualizacao": 0.06373478344613887, "conta_explicacao": 0.0626291471100164, "suporte_chip_esim": 0.04644300323117099, "negociacao_religacao": 0.009605456882605959, "portabilidade": 0.008483845570680984, "parceiros_ofertas": 0.03989348108162187, "internet_pacote_adicional": 0.08477137068045841, "conta_vencimento": 0.009277740307644554, "conta_pagamento_confirmacao": 0.22584419990363502, "seguranca_perda_roubo": 0.037961564197974626, "conta_segunda_via": 0.06190084169537938, "conta_debito_automatico_digital": 0.03617564888878125, "negociacao_divida": 0.008464409800260505, "vas_contratacao": 0.007228526607702186, "sem_correspondencia": 0.1907275876955659}, "confidence": 0.22584419990363502, "input_tokens": 44, "latency_ms": 511.5514049999774} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"beneficios_consulta": 0.11710579004816299, "conta_debito_automatico_digital": 0.1920441371530705, "recarga_realizar": 0.010721030447628104, "internet_problema_conexao": 0.015891431987304475, "marketplace_compra": 0.01280362619186428, "cancelamento_linha": 0.007494917186793325, "desconto_retencao": 0.018036839855562644, "conta_contestacao": 0.056200504424736904, "conta_segunda_via": 0.3456492362592545, "negociacao_religacao": 0.007023154307344781, "conta_vencimento": 0.013449996699183023, "portabilidade": 0.023973580228218945, "recarga_saldo": 0.014807115391197596, "conta_explicacao": 0.06438823485051771, "atendimento_humano": 0.023756382750434926, "sem_correspondencia": 0.0766540222187253}, "confidence": 0.3456492362592545, "input_tokens": 39, "latency_ms": 448.345062000044} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"plano_troca": 0.007539534565181532, "roaming_cobranca": 0.0026134588134676217, "conta_debito_automatico_digital": 0.018706375955144218, "conta_contestacao": 0.08413275431161059, "portabilidade": 0.007161659273608733, "troca_numero": 0.002548473917407023, "conta_vencimento": 0.0034350089671056384, "conta_explicacao": 0.0318069052002747, "internet_pacote_adicional": 0.1148979975515506, "negociacao_religacao": 0.005721974254544053, "marketplace_compra": 0.025053493976064073, "conta_segunda_via": 0.16157762898142894, "parceiros_ofertas": 0.03155311234509776, "conta_pagamento_confirmacao": 0.3594073397875238, "reclamacao_atendimento": 0.03517107334773167, "sem_correspondencia": 0.10867320875225907}, "confidence": 0.3594073397875238, "input_tokens": 40, "latency_ms": 444.1072429999622} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.03899771841841151, "conta_contestacao": 0.05945408902290462, "desconto_retencao": 0.011573840293775917, "atendimento_humano": 0.03768552212274167, "conta_segunda_via": 0.05037216999332206, "vas_contratacao": 0.01422219860967589, "conta_vencimento": 0.02394798658998455, "negociacao_divida": 0.007108133042345249, "cancelamento_linha": 0.002445526031707527, "beneficios_consulta": 0.040428710500115345, "plano_troca": 0.004020885689835689, "conta_pagamento_confirmacao": 0.40845872246042564, "negociacao_religacao": 0.00524002376528531, "vas_consulta": 0.13244156952648664, "conta_debito_automatico_digital": 0.007860030292822994, "sem_correspondencia": 0.1557428736401594}, "confidence": 0.40845872246042564, "input_tokens": 38, "latency_ms": 448.2993650000253} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.12532062501741806, "conta_segunda_via": 0.12169361542219181, "negociacao_religacao": 0.04564917341044465, "sem_correspondencia": 0.7073365861499454}, "confidence": 0.7073365861499454, "input_tokens": 71, "latency_ms": 157.35426800000596} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"portabilidade": 0.020128772025646863, "suporte_chip_esim": 0.01597081005790755, "conta_contestacao": 0.07225579230071662, "negociacao_religacao": 0.0635654580916868, "recarga_saldo": 0.017055662940765697, "conta_vencimento": 0.026680329689358944, "conta_segunda_via": 0.09064202825411943, "conta_pagamento_confirmacao": 0.36042991575375827, "conta_debito_automatico_digital": 0.03990405873178998, "conta_explicacao": 0.0631561530265098, "internet_problema_conexao": 0.02886687190332473, "sem_correspondencia": 0.2013441472244153}, "confidence": 0.36042991575375827, "input_tokens": 48, "latency_ms": 301.14998200002674} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 179, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11951932533680136, "negociacao_religacao": 0.033020835984886365, "conta_segunda_via": 0.08083060534355427, "sem_correspondencia": 0.766629233334758}, "confidence": 0.766629233334758, "input_tokens": 78, "latency_ms": 158.95843799995646} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.07292220646430655, "negociacao_religacao": 0.015225520158971396, "conta_pagamento_confirmacao": 0.24395255426379314, "sem_correspondencia": 0.6678997191129289}, "confidence": 0.6678997191129289, "input_tokens": 57, "latency_ms": 154.9665879999793} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_configuracao": 0.05438741514569506, "fidelidade_resgate": 0.15647542032180325, "conta_vencimento": 0.00846806237634653, "negociacao_religacao": 0.015572091122205575, "conta_segunda_via": 0.09320520344864698, "conta_pagamento_confirmacao": 0.2949838554514501, "conta_debito_automatico_digital": 0.018209574226856217, "recarga_realizar": 0.0029524372983264387, "internet_consumo": 0.01918895301850227, "conta_contestacao": 0.038940998550783416, "conta_explicacao": 0.10909903484627552, "sem_correspondencia": 0.18851695419310863}, "confidence": 0.2949838554514501, "input_tokens": 75, "latency_ms": 314.9187659999484} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.18645660931904995, "vas_cancelamento": 0.008695731340376284, "conta_explicacao": 0.06880650994663462, "negociacao_divida": 0.0227627274664504, "conta_segunda_via": 0.04433066127481096, "portabilidade": 0.012810141929365419, "conta_pagamento_confirmacao": 0.20718892144889164, "troca_numero": 0.005618087138994869, "vas_contratacao": 0.011595109701641198, "fidelidade_pontos": 0.02340764968357882, "conta_contestacao": 0.046895393103688725, "reclamacao_atendimento": 0.0744994013759207, "negociacao_religacao": 0.02547766299099948, "conta_vencimento": 0.01567339429016474, "roaming_cobranca": 0.007871057358054205, "sem_correspondencia": 0.23791094163137796}, "confidence": 0.23791094163137796, "input_tokens": 62, "latency_ms": 458.28296000001956} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao", "negociacao_religacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"roaming_duvida": 0.02322797052797741, "vas_consulta": 0.081547854508135, "conta_segunda_via": 0.04952862003009126, "fidelidade_resgate": 0.031121743147334235, "conta_contestacao": 0.11031500748585893, "suporte_sem_sinal": 0.1347581714073232, "negociacao_religacao": 0.01833748590191858, "cadastro_atualizacao": 0.046321316518158094, "negociacao_divida": 0.017293542236979105, "conta_pagamento_confirmacao": 0.2554041388168006, "fidelidade_pontos": 0.07164933372327685, "sem_correspondencia": 0.16049481569614674}, "confidence": 0.2554041388168006, "input_tokens": 74, "latency_ms": 403.1746750000025} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_divida": 0.06319839866375766, "conta_pagamento_confirmacao": 0.3743298862447246, "plano_troca": 0.015711250676201927, "negociacao_religacao": 0.016260928466838447, "roaming_pacote": 0.004274300542410773, "conta_segunda_via": 0.12621685089471554, "marketplace_pedido": 0.051732874620431434, "conta_debito_automatico_digital": 0.032226568056103445, "conta_vencimento": 0.017507371555966943, "conta_contestacao": 0.05483893616606957, "conta_explicacao": 0.09909552898707545, "sem_correspondencia": 0.14460710512570424}, "confidence": 0.3743298862447246, "input_tokens": 59, "latency_ms": 308.1942379999987} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.027113801720969315, "conta_segunda_via": 0.05520410630091629, "conta_pagamento_confirmacao": 0.17589450717365343, "sem_correspondencia": 0.7417875848044609}, "confidence": 0.7417875848044609, "input_tokens": 68, "latency_ms": 161.7957039999851} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.1530986914517365, "conta_contestacao": 0.08161381791879983, "conta_debito_automatico_digital": 0.015686609588685504, "negociacao_religacao": 0.012393565891026916, "conta_vencimento": 0.014431632020291253, "conta_explicacao": 0.05084056042626207, "conta_pagamento_confirmacao": 0.30112952814719296, "sem_correspondencia": 0.3708055945560049}, "confidence": 0.3708055945560049, "input_tokens": 57, "latency_ms": 222.93943600004695} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"negociacao_religacao": 0.04572082200204826, "portabilidade": 0.01618311328742565, "conta_contestacao": 0.08435080741241482, "conta_debito_automatico_digital": 0.24097561252735003, "conta_pagamento_confirmacao": 0.15888416382392098, "conta_segunda_via": 0.13368039999558554, "conta_explicacao": 0.06969027052452133, "marketplace_compra": 0.08575857968095404, "seguranca_fraude": 0.028058261862476536, "troca_numero": 0.002733212829508322, "conta_vencimento": 0.00777412652771241, "sem_correspondencia": 0.1261906295260821}, "confidence": 0.24097561252735003, "input_tokens": 66, "latency_ms": 301.6009899999972} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["roaming_cobranca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 175, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.05573814982761108, "conta_pagamento_confirmacao": 0.11838969323658138, "negociacao_religacao": 0.019487730723148643, "sem_correspondencia": 0.8063844262126589}, "confidence": 0.8063844262126589, "input_tokens": 76, "latency_ms": 164.7205950000057} +{"id": "g0042-negociacao_divida-curto_neutro-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.27216178077399067, "conta_segunda_via": 0.04383586703302016, "negociacao_religacao": 0.0635599044577781, "sem_correspondencia": 0.6204424477352111}, "confidence": 0.6204424477352111, "input_tokens": 35, "latency_ms": 140.48322600001484} +{"id": "g0042-negociacao_divida-curto_neutro-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.08194458436951632, "plano_nova_linha": 0.01934594463472054, "negociacao_divida": 0.10636956927849929, "roaming_pacote": 0.0028653594032782164, "recarga_realizar": 0.0040430901336769446, "conta_explicacao": 0.03891313425897892, "fidelidade_pontos": 0.04546363625289153, "suporte_configuracao": 0.02106878149166714, "conta_vencimento": 0.00851251273117661, "troca_numero": 0.0020797699568806567, "beneficios_consulta": 0.027903787629307553, "negociacao_religacao": 0.022365959231008547, "conta_debito_automatico_digital": 0.3536210933605844, "marketplace_pedido": 0.045561793926394346, "cadastro_atualizacao": 0.0257694663842589, "sem_correspondencia": 0.1941715169571601}, "confidence": 0.3536210933605844, "input_tokens": 33, "latency_ms": 401.74131899999566} +{"id": "g0042-negociacao_divida-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11139438220229043, "conta_segunda_via": 0.25840915789658775, "conta_explicacao": 0.1493786364423416, "sem_correspondencia": 0.48081782345878027}, "confidence": 0.48081782345878027, "input_tokens": 32, "latency_ms": 148.16898999998784} +{"id": "g0042-negociacao_divida-curto_neutro-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.22005734749373354, "conta_segunda_via": 0.07532320480255504, "negociacao_religacao": 0.058625532853904594, "sem_correspondencia": 0.6459939148498068}, "confidence": 0.6459939148498068, "input_tokens": 35, "latency_ms": 162.2985689999723} +{"id": "g0042-negociacao_divida-curto_neutro-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.04424699727215807, "troca_numero": 0.0024314564426293926, "desconto_retencao": 0.01390234368012898, "parceiros_ofertas": 0.038816686358147424, "fidelidade_resgate": 0.014609685962929522, "suporte_configuracao": 0.012896303898689301, "plano_nova_linha": 0.004987830249706001, "negociacao_religacao": 0.008824159309042996, "conta_explicacao": 0.04853839009498814, "recarga_nao_creditada": 0.004076671282978064, "conta_segunda_via": 0.0992153948245999, "plano_troca": 0.008439284670732126, "negociacao_divida": 0.5249490092978905, "roaming_duvida": 0.004644070708713767, "conta_pagamento_confirmacao": 0.04680209563298062, "sem_correspondencia": 0.1226196203136852}, "confidence": 0.5249490092978905, "input_tokens": 36, "latency_ms": 437.45905200000834} +{"id": "g0042-negociacao_divida-curto_neutro-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"negociacao_religacao": 0.014053301479991204, "parceiros_ofertas": 0.03605283692699117, "atendimento_humano": 0.0801428011763591, "plano_consulta": 0.36506982583816666, "recarga_saldo": 0.0069663564525944644, "roaming_pacote": 0.004297457045669511, "marketplace_pedido": 0.03270658383713653, "conta_segunda_via": 0.1341541817795675, "suporte_configuracao": 0.03277127350130167, "negociacao_divida": 0.01868078244933462, "plano_troca": 0.0245101649688416, "conta_contestacao": 0.037511504103563145, "beneficios_consulta": 0.054108674007124366, "suporte_chip_esim": 0.011415009988597305, "portabilidade": 0.015207985908307542, "sem_correspondencia": 0.1323512605364536}, "confidence": 0.36506982583816666, "input_tokens": 33, "latency_ms": 410.8470439999792} +{"id": "g0042-negociacao_divida-curto_neutro-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"beneficios_consulta": 0.22620015225522475, "internet_pacote_adicional": 0.3742994728846387, "portabilidade": 0.00865248791477157, "negociacao_divida": 0.041833695725543914, "recarga_nao_creditada": 0.004041859947846717, "roaming_cobranca": 0.002107732964622968, "cancelamento_linha": 0.003074438828360195, "vas_consulta": 0.040697154339914006, "conta_vencimento": 0.00989344080731453, "negociacao_religacao": 0.006739841421430135, "plano_troca": 0.013139826465879452, "fidelidade_resgate": 0.02293085717852733, "conta_segunda_via": 0.017112039316461148, "internet_consumo": 0.07527884967161277, "fidelidade_pontos": 0.03776419598586441, "sem_correspondencia": 0.11623395429198739}, "confidence": 0.3742994728846387, "input_tokens": 32, "latency_ms": 386.48902500000304} +{"id": "g0042-negociacao_divida-curto_neutro-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"troca_numero": 0.008567547274023856, "internet_problema_conexao": 0.023969040759455624, "conta_segunda_via": 0.1054018940752037, "negociacao_religacao": 0.024008651770498247, "negociacao_divida": 0.5189652947146999, "suporte_chip_esim": 0.011083491881763241, "marketplace_compra": 0.035571697469929, "sem_correspondencia": 0.2724323820544265}, "confidence": 0.5189652947146999, "input_tokens": 33, "latency_ms": 204.53207200000634} +{"id": "g0042-negociacao_divida-curto_neutro-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.20271011903821323, "plano_troca": 0.013571467060994352, "roaming_duvida": 0.011615768844041478, "seguranca_perda_roubo": 0.060217796914962166, "negociacao_divida": 0.3899990861769893, "negociacao_religacao": 0.014825521761194964, "cadastro_atualizacao": 0.059518563660999335, "internet_consumo": 0.03724174149462383, "parceiros_ofertas": 0.03164801702395058, "recarga_realizar": 0.003269568039995133, "cancelamento_linha": 0.007875061483936456, "sem_correspondencia": 0.16750728850009913}, "confidence": 0.3899990861769893, "input_tokens": 31, "latency_ms": 284.61131099999193} +{"id": "g0042-negociacao_divida-curto_neutro-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.10595119981358647, "negociacao_religacao": 0.03687091999212474, "conta_segunda_via": 0.06346351795189495, "sem_correspondencia": 0.7937143622423939}, "confidence": 0.7937143622423939, "input_tokens": 34, "latency_ms": 140.48019900002373} +{"id": "g0042-negociacao_divida-curto_neutro-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"roaming_cobranca": 0.00632927872689212, "desconto_retencao": 0.04256962790678558, "negociacao_religacao": 0.02120462335106735, "negociacao_divida": 0.18770767044913506, "conta_segunda_via": 0.09064308933814896, "portabilidade": 0.016429687607414967, "conta_contestacao": 0.08870245888047912, "bonus_nao_recebido": 0.03320409124175469, "conta_vencimento": 0.029593718547110757, "suporte_sem_sinal": 0.2165866584949192, "fidelidade_pontos": 0.06859774429993563, "sem_correspondencia": 0.19843135115635657}, "confidence": 0.2165866584949192, "input_tokens": 40, "latency_ms": 302.61663199996747} +{"id": "g0042-negociacao_divida-curto_neutro-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.13033306289138916, "fidelidade_pontos": 0.04836778600385548, "roaming_cobranca": 0.00520016659739963, "negociacao_religacao": 0.020029142023303432, "conta_explicacao": 0.054616937979374156, "negociacao_divida": 0.12802141600796385, "conta_segunda_via": 0.038985705939926674, "beneficios_consulta": 0.12865113906506073, "recarga_nao_creditada": 0.0064119816166297245, "seguranca_fraude": 0.06358583120495202, "parceiros_ofertas": 0.08031110274797947, "sem_correspondencia": 0.2954857279221657}, "confidence": 0.2954857279221657, "input_tokens": 33, "latency_ms": 294.24259700004995} +{"id": "g0045-negociacao_divida-regionalismo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.024538646103661337, "conta_segunda_via": 0.031442174910789544, "negociacao_divida": 0.6744629388955193, "sem_correspondencia": 0.2695562400900298}, "confidence": 0.6744629388955193, "input_tokens": 62, "latency_ms": 165.28608099997655} +{"id": "g0045-negociacao_divida-regionalismo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"desconto_retencao": 0.0423925604944902, "negociacao_divida": 0.08050193109973892, "suporte_chip_esim": 0.014052461280973047, "plano_troca": 0.021930033933344282, "beneficios_consulta": 0.1249038014767787, "conta_segunda_via": 0.07997804351091689, "recarga_realizar": 0.009925063967543519, "bonus_nao_recebido": 0.038621214330210554, "negociacao_religacao": 0.04079970082565334, "conta_pagamento_confirmacao": 0.29140288424741817, "recarga_saldo": 0.01206597532137603, "sem_correspondencia": 0.24342632951155635}, "confidence": 0.29140288424741817, "input_tokens": 63, "latency_ms": 341.405562000034} +{"id": "g0045-negociacao_divida-regionalismo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.03410749641045022, "negociacao_divida": 0.3879697346261704, "conta_segunda_via": 0.0319906934804351, "sem_correspondencia": 0.5459320754829443}, "confidence": 0.5459320754829443, "input_tokens": 58, "latency_ms": 159.098202999985} +{"id": "g0045-negociacao_divida-regionalismo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.6252522152029968, "negociacao_religacao": 0.0495190754317824, "conta_segunda_via": 0.03191087165076457, "sem_correspondencia": 0.29331783771445624}, "confidence": 0.6252522152029968, "input_tokens": 55, "latency_ms": 152.2847570000181} +{"id": "g0045-negociacao_divida-regionalismo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 136, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.027069635084205082, "recarga_saldo": 0.016045616581016407, "negociacao_divida": 0.07447401267720731, "vas_cancelamento": 0.022551081570586228, "bonus_nao_recebido": 0.03988917827853907, "vas_contratacao": 0.062115336311265756, "suporte_chip_esim": 0.009130788762924327, "conta_pagamento_confirmacao": 0.13506382401889955, "internet_consumo": 0.06887877578559273, "conta_segunda_via": 0.06193431700912899, "negociacao_religacao": 0.03423108829041373, "sem_correspondencia": 0.4486163456302208}, "confidence": 0.4486163456302208, "input_tokens": 69, "latency_ms": 324.6525459999816} +{"id": "g0045-negociacao_divida-regionalismo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.055016398839774716, "conta_segunda_via": 0.0960804305678638, "negociacao_divida": 0.21217297175655492, "sem_correspondencia": 0.6367301988358065}, "confidence": 0.6367301988358065, "input_tokens": 60, "latency_ms": 152.52117799997222} +{"id": "g0045-negociacao_divida-regionalismo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.22144207641856611, "vas_cancelamento": 0.01352521047291169, "portabilidade": 0.009969142132761165, "atendimento_humano": 0.15487146127870835, "negociacao_divida": 0.16145282786799892, "marketplace_compra": 0.01443300139274273, "plano_troca": 0.008625076843198956, "suporte_sem_sinal": 0.1938555693920506, "conta_vencimento": 0.011613427660199608, "negociacao_religacao": 0.019901705637152014, "seguranca_fraude": 0.09637014594658516, "sem_correspondencia": 0.0939403549571247}, "confidence": 0.22144207641856611, "input_tokens": 54, "latency_ms": 297.81230499997946} +{"id": "g0045-negociacao_divida-regionalismo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.053329498917035804, "negociacao_religacao": 0.047595659005836, "negociacao_divida": 0.5692175372294692, "sem_correspondencia": 0.32985730484765896}, "confidence": 0.5692175372294692, "input_tokens": 56, "latency_ms": 149.74412599997322} +{"id": "g0045-negociacao_divida-regionalismo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.25138221174297193, "internet_pacote_adicional": 0.10039152597677344, "roaming_pacote": 0.0046702895277665555, "conta_segunda_via": 0.03396200521514212, "conta_debito_automatico_digital": 0.03216543919495162, "cadastro_atualizacao": 0.04762665741175377, "roaming_cobranca": 0.008897810591112864, "suporte_configuracao": 0.02250676503897098, "negociacao_religacao": 0.016468180987670646, "marketplace_pedido": 0.03149168689050791, "internet_consumo": 0.13065271590595512, "roaming_duvida": 0.013893385029884214, "portabilidade": 0.01579328501906057, "conta_pagamento_confirmacao": 0.11670514652656033, "marketplace_compra": 0.03053819880132037, "sem_correspondencia": 0.14285469613959756}, "confidence": 0.25138221174297193, "input_tokens": 53, "latency_ms": 423.1383470000196} +{"id": "g0045-negociacao_divida-regionalismo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.03136560519492361, "negociacao_divida": 0.6368397281552679, "conta_segunda_via": 0.04643928926239877, "sem_correspondencia": 0.28535537738740974}, "confidence": 0.6368397281552679, "input_tokens": 52, "latency_ms": 146.28488800002515} +{"id": "g0045-negociacao_divida-regionalismo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.07171506080341623, "conta_contestacao": 0.07552288884119038, "roaming_cobranca": 0.005449701863161809, "desconto_retencao": 0.012365781444495743, "negociacao_divida": 0.22918700930424038, "fidelidade_resgate": 0.023832901748106584, "vas_cancelamento": 0.009045993470764364, "plano_troca": 0.021970263947975303, "negociacao_religacao": 0.035425433956447885, "internet_consumo": 0.1032913830527532, "conta_segunda_via": 0.04543017843520775, "sem_correspondencia": 0.3667634031322404}, "confidence": 0.3667634031322404, "input_tokens": 63, "latency_ms": 305.5333780000069} +{"id": "g0045-negociacao_divida-regionalismo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.027280676449371887, "negociacao_divida": 0.1762615101572133, "fidelidade_resgate": 0.02847506036949198, "plano_troca": 0.02293910216873823, "recarga_realizar": 0.033957406056213606, "conta_segunda_via": 0.10414604590479545, "beneficios_consulta": 0.12823790001293142, "negociacao_religacao": 0.0236822249221263, "atendimento_humano": 0.09785681726012635, "vas_contratacao": 0.019568148526575544, "conta_contestacao": 0.06220250426114992, "conta_vencimento": 0.0153983529653799, "roaming_duvida": 0.014616788942332834, "seguranca_fraude": 0.03144062606854711, "suporte_configuracao": 0.03121868259116472, "sem_correspondencia": 0.18271815334384145}, "confidence": 0.18271815334384145, "input_tokens": 75, "latency_ms": 473.8453429999936} +{"id": "g0048-negociacao_divida-indireto_multiplo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.06369366473073637, "conta_segunda_via": 0.05261493454644481, "negociacao_religacao": 0.034971389789240845, "sem_correspondencia": 0.848720010933578}, "confidence": 0.848720010933578, "input_tokens": 54, "latency_ms": 148.8361189999523} +{"id": "g0048-negociacao_divida-indireto_multiplo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao", "conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"negociacao_divida": 0.02762618316699566, "negociacao_religacao": 0.007135988286226868, "conta_segunda_via": 0.8521613565960665, "sem_correspondencia": 0.11307647195071092}, "confidence": 0.8521613565960665, "input_tokens": 67, "latency_ms": 155.6011539999531} +{"id": "g0048-negociacao_divida-indireto_multiplo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.023595971530435772, "recarga_nao_creditada": 0.019523565889809483, "vas_cancelamento": 0.07436658885279827, "seguranca_fraude": 0.11755961880443208, "suporte_configuracao": 0.09777064459148911, "negociacao_divida": 0.06351943692680817, "conta_segunda_via": 0.08953414645994583, "sem_correspondencia": 0.5141300269442812}, "confidence": 0.5141300269442812, "input_tokens": 50, "latency_ms": 219.67726300005097} +{"id": "g0048-negociacao_divida-indireto_multiplo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_divida", "negociacao_religacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 0.23453037130147222, "parceiros_ofertas": 0.035168105642383644, "vas_contratacao": 0.020790844338671857, "cadastro_atualizacao": 0.05145923679582662, "negociacao_divida": 0.11490127277064019, "conta_segunda_via": 0.0205589990226421, "negociacao_religacao": 0.39340360951032016, "sem_correspondencia": 0.1291875606180432}, "confidence": 0.39340360951032016, "input_tokens": 53, "latency_ms": 215.40813399997205} +{"id": "g0048-negociacao_divida-indireto_multiplo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.11107052521011837, "conta_segunda_via": 0.14153025068312863, "marketplace_compra": 0.08076649452549711, "vas_contratacao": 0.024130354580547502, "recarga_saldo": 0.00980761403450458, "plano_troca": 0.015433498287486316, "fidelidade_pontos": 0.041878817261451734, "internet_consumo": 0.0922847125670908, "cadastro_atualizacao": 0.04285839355688295, "cancelamento_linha": 0.007452186467717655, "suporte_chip_esim": 0.013686448832761034, "conta_contestacao": 0.05369956613917191, "negociacao_religacao": 0.024187964334460542, "internet_pacote_adicional": 0.1116122941979016, "plano_nova_linha": 0.010652879639959248, "sem_correspondencia": 0.21894799968132003}, "confidence": 0.21894799968132003, "input_tokens": 50, "latency_ms": 449.69551899998805} +{"id": "g0048-negociacao_divida-indireto_multiplo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.02290969280118021, "conta_segunda_via": 0.23952972242016163, "negociacao_religacao": 0.016159781749701434, "seguranca_perda_roubo": 0.030623317800391264, "cadastro_atualizacao": 0.09051760786677653, "marketplace_compra": 0.05886008058959401, "negociacao_divida": 0.033200587180613514, "conta_contestacao": 0.058315219645256766, "conta_explicacao": 0.07630689236065384, "fidelidade_pontos": 0.0852722204542771, "troca_numero": 0.004776586649454187, "sem_correspondencia": 0.2835282904819395}, "confidence": 0.2835282904819395, "input_tokens": 66, "latency_ms": 326.9438129999571} +{"id": "g0048-negociacao_divida-indireto_multiplo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.03876119747573409, "beneficios_consulta": 0.10850004111987357, "seguranca_fraude": 0.08594348875927184, "vas_consulta": 0.17849392933135316, "conta_explicacao": 0.04488814560039417, "vas_contratacao": 0.023853342766976638, "marketplace_compra": 0.025201154752807448, "suporte_sem_sinal": 0.12421972418512639, "cancelamento_linha": 0.006444557084244083, "marketplace_pedido": 0.0239331403533329, "recarga_nao_creditada": 0.003510037446972244, "negociacao_religacao": 0.00919748720052971, "reclamacao_atendimento": 0.16923527099724753, "negociacao_divida": 0.01865267137527545, "conta_segunda_via": 0.015145032782590653, "sem_correspondencia": 0.12402077876827011}, "confidence": 0.17849392933135316, "input_tokens": 49, "latency_ms": 424.9210379999795} +{"id": "g0048-negociacao_divida-indireto_multiplo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.09900086898640686, "conta_contestacao": 0.054154264821478254, "conta_segunda_via": 0.03590441313251066, "conta_debito_automatico_digital": 0.025275058523452222, "negociacao_divida": 0.025516014038038253, "vas_consulta": 0.25979997106697256, "atendimento_humano": 0.03292021702644636, "recarga_realizar": 0.2036961276183643, "internet_pacote_adicional": 0.09224306536638618, "negociacao_religacao": 0.014060333186238064, "desconto_retencao": 0.016600229727302764, "sem_correspondencia": 0.1408294365064035}, "confidence": 0.25979997106697256, "input_tokens": 49, "latency_ms": 303.7957640000286} +{"id": "g0048-negociacao_divida-indireto_multiplo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.042626017820514006, "negociacao_divida": 0.09190733354173351, "conta_segunda_via": 0.039803354301166174, "sem_correspondencia": 0.8256632943365863}, "confidence": 0.8256632943365863, "input_tokens": 46, "latency_ms": 144.23634199999924} +{"id": "g0048-negociacao_divida-indireto_multiplo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.045548127034733814, "negociacao_divida": 0.018704224761103228, "negociacao_religacao": 0.016694790094425326, "sem_correspondencia": 0.9190528581097376}, "confidence": 0.9190528581097376, "input_tokens": 51, "latency_ms": 146.38963800001648} +{"id": "g0048-negociacao_divida-indireto_multiplo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.18200559271525557, "troca_numero": 0.006913747960410451, "roaming_pacote": 0.008702366086764545, "marketplace_pedido": 0.14696814804189595, "negociacao_religacao": 0.02988947694606506, "conta_segunda_via": 0.0647462264050835, "negociacao_divida": 0.15710715191006436, "sem_correspondencia": 0.40366728993446055}, "confidence": 0.40366728993446055, "input_tokens": 47, "latency_ms": 203.34325199996783} +{"id": "g0048-negociacao_divida-indireto_multiplo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.19285497697346016, "desconto_retencao": 0.10108141149216542, "roaming_cobranca": 0.00643805944451424, "suporte_configuracao": 0.037154818155401136, "fidelidade_resgate": 0.03337905406747517, "internet_problema_conexao": 0.06605162176259063, "negociacao_religacao": 0.018331582769829807, "negociacao_divida": 0.025040798632466853, "conta_segunda_via": 0.037693889989231975, "internet_pacote_adicional": 0.1363985626519369, "conta_debito_automatico_digital": 0.05888413747172933, "sem_correspondencia": 0.2866910865891984}, "confidence": 0.2866910865891984, "input_tokens": 51, "latency_ms": 314.4050690000313} +{"id": "g0050-negociacao_religacao-informal_abreviado-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.004184322346437674, "recarga_realizar": 0.0038659278447114196, "bonus_nao_recebido": 0.006595157418149459, "troca_numero": 0.0015324313114192943, "conta_segunda_via": 0.012440464205914032, "vas_cancelamento": 0.002981321592613673, "vas_consulta": 0.20553020714225873, "reclamacao_atendimento": 0.06614719941562974, "negociacao_divida": 0.00806134643373829, "negociacao_religacao": 0.16945396018512046, "plano_troca": 0.004179281563105263, "conta_pagamento_confirmacao": 0.13739919382556587, "cadastro_atualizacao": 0.038762684121789674, "suporte_sem_sinal": 0.12347770230744524, "seguranca_perda_roubo": 0.11573068561813911, "sem_correspondencia": 0.09965811466796207}, "confidence": 0.20553020714225873, "input_tokens": 47, "latency_ms": 469.2193559999964} +{"id": "g0050-negociacao_religacao-informal_abreviado-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.004211557828150832, "bonus_nao_recebido": 0.027419762546973276, "roaming_duvida": 0.006372672906290201, "beneficios_consulta": 0.15112702008436793, "conta_debito_automatico_digital": 0.0077376831530533855, "internet_pacote_adicional": 0.4037762538109879, "suporte_sem_sinal": 0.10950495246014026, "reclamacao_atendimento": 0.06206980737830698, "conta_pagamento_confirmacao": 0.02129008754815991, "marketplace_pedido": 0.03349964531252725, "negociacao_divida": 0.006111392669863072, "seguranca_perda_roubo": 0.024104425336279635, "vas_contratacao": 0.01149950062503693, "suporte_chip_esim": 0.008379831505602809, "negociacao_religacao": 0.019946503775556575, "sem_correspondencia": 0.10294890305870302}, "confidence": 0.4037762538109879, "input_tokens": 42, "latency_ms": 510.88511899996547} +{"id": "g0050-negociacao_religacao-informal_abreviado-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"cadastro_atualizacao": 0.057153654790621886, "troca_numero": 0.0017915547810233934, "conta_segunda_via": 0.011134046409855833, "recarga_nao_creditada": 0.0033982227013930797, "conta_vencimento": 0.004891433876071791, "negociacao_religacao": 0.015205663079910822, "marketplace_pedido": 0.01949097637669776, "negociacao_divida": 0.00826784430372696, "vas_consulta": 0.04966770609936497, "internet_problema_conexao": 0.044673980405738084, "conta_pagamento_confirmacao": 0.3834581173522111, "conta_contestacao": 0.04598124813427562, "suporte_sem_sinal": 0.1378385459274433, "reclamacao_atendimento": 0.09287654096974675, "plano_consulta": 0.02743584917929762, "sem_correspondencia": 0.09673461561262106}, "confidence": 0.3834581173522111, "input_tokens": 46, "latency_ms": 482.72336500002666} +{"id": "g0050-negociacao_religacao-informal_abreviado-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.4729849687349331, "fidelidade_pontos": 0.04067072637254237, "suporte_chip_esim": 0.012749557359610577, "cancelamento_linha": 0.03246866905601943, "parceiros_ofertas": 0.10576884428827307, "suporte_sem_sinal": 0.07768841073347552, "reclamacao_atendimento": 0.04682747638443955, "seguranca_fraude": 0.03420047083087178, "recarga_saldo": 0.00514019000317866, "conta_pagamento_confirmacao": 0.014313615831893653, "internet_pacote_adicional": 0.037989448685218676, "desconto_retencao": 0.007590954177843492, "negociacao_divida": 0.007699479334616141, "vas_cancelamento": 0.0049909716379065595, "conta_debito_automatico_digital": 0.004035352721744491, "sem_correspondencia": 0.09488086384743291}, "confidence": 0.4729849687349331, "input_tokens": 41, "latency_ms": 530.2746610000213} +{"id": "g0050-negociacao_religacao-informal_abreviado-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09009572588406564, "negociacao_religacao": 0.25401843918956124, "suporte_sem_sinal": 0.247024891742872, "sem_correspondencia": 0.4088609431835011}, "confidence": 0.4088609431835011, "input_tokens": 38, "latency_ms": 152.78196399998478} +{"id": "g0050-negociacao_religacao-informal_abreviado-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.2684952914714813, "suporte_sem_sinal": 0.2580488324165344, "conta_pagamento_confirmacao": 0.030799061059951782, "sem_correspondencia": 0.44265681505203247}, "confidence": 0.44265681505203247, "input_tokens": 43, "latency_ms": 155.09499200004484} +{"id": "g0050-negociacao_religacao-informal_abreviado-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.5498622018854156, "negociacao_religacao": 0.018829686426895212, "conta_pagamento_confirmacao": 0.025556528750385873, "sem_correspondencia": 0.4057515829373033}, "confidence": 0.5498622018854156, "input_tokens": 39, "latency_ms": 158.6653310000088} +{"id": "g0050-negociacao_religacao-informal_abreviado-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"troca_numero": 0.0026069932409151808, "seguranca_fraude": 0.061402427308338364, "negociacao_divida": 0.019573896617465066, "negociacao_religacao": 0.37303199400041454, "roaming_pacote": 0.010614697547109931, "suporte_sem_sinal": 0.1302379485088372, "parceiros_ofertas": 0.0496403822884703, "cadastro_atualizacao": 0.029407370075532683, "bonus_nao_recebido": 0.011398277882205125, "fidelidade_resgate": 0.011067930322945988, "reclamacao_atendimento": 0.05548943063259898, "roaming_duvida": 0.018464616953960507, "desconto_retencao": 0.004358460082721648, "conta_pagamento_confirmacao": 0.09087853643868175, "atendimento_humano": 0.03535439727726902, "sem_correspondencia": 0.09647264082253372}, "confidence": 0.37303199400041454, "input_tokens": 42, "latency_ms": 482.65416399999594} +{"id": "g0050-negociacao_religacao-informal_abreviado-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_sem_sinal": 0.22069758310351476, "suporte_chip_esim": 0.012710615211259012, "conta_pagamento_confirmacao": 0.3114274846816305, "parceiros_ofertas": 0.08153378462304381, "conta_contestacao": 0.08613363123981313, "negociacao_divida": 0.019606151344249034, "negociacao_religacao": 0.03282826937114282, "sem_correspondencia": 0.23506248042534691}, "confidence": 0.3114274846816305, "input_tokens": 36, "latency_ms": 226.69164000001274} +{"id": "g0050-negociacao_religacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"portabilidade": 0.007905217349568748, "roaming_cobranca": 0.007479805055225666, "reclamacao_atendimento": 0.10029171556830697, "suporte_configuracao": 0.05906160570198916, "desconto_retencao": 0.020780780050182038, "internet_pacote_adicional": 0.4032532929373929, "cancelamento_linha": 0.07517486364357401, "roaming_pacote": 0.004549191528921053, "roaming_duvida": 0.012697664266940117, "vas_cancelamento": 0.0108732593309411, "suporte_sem_sinal": 0.12095429775227189, "troca_numero": 0.002700353579458277, "conta_pagamento_confirmacao": 0.02828349005144789, "plano_troca": 0.007749799644528211, "negociacao_divida": 0.0059832908386040565, "sem_correspondencia": 0.13226137270064792}, "confidence": 0.4032532929373929, "input_tokens": 43, "latency_ms": 462.1741099999781} +{"id": "g0050-negociacao_religacao-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"fidelidade_pontos": 0.17971832698761964, "negociacao_divida": 0.0167356111561434, "seguranca_perda_roubo": 0.426965824359765, "plano_nova_linha": 0.04763055872149604, "suporte_sem_sinal": 0.1064961531791657, "conta_segunda_via": 0.020631772993814915, "roaming_duvida": 0.007906681703366045, "atendimento_humano": 0.03844053223053815, "conta_contestacao": 0.025952178477313605, "conta_pagamento_confirmacao": 0.017377810212844968, "fidelidade_resgate": 0.018223195911676517, "sem_correspondencia": 0.09392135406625603}, "confidence": 0.426965824359765, "input_tokens": 43, "latency_ms": 304.4258520000085} +{"id": "g0050-negociacao_religacao-informal_abreviado-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.007840074401644982, "negociacao_divida": 0.010832372780447765, "plano_troca": 0.013460094702036532, "conta_vencimento": 0.007557557240078183, "negociacao_religacao": 0.046778491453249686, "bonus_nao_recebido": 0.04756508647999043, "internet_problema_conexao": 0.08128484134125456, "internet_consumo": 0.06436801539926192, "conta_pagamento_confirmacao": 0.03585828378035346, "internet_pacote_adicional": 0.0420142289862184, "recarga_nao_creditada": 0.005257774477861904, "suporte_sem_sinal": 0.18524495791493556, "reclamacao_atendimento": 0.1357251520598502, "recarga_saldo": 0.006609869954673118, "plano_nova_linha": 0.08677527835319515, "sem_correspondencia": 0.22282792067494817}, "confidence": 0.22282792067494817, "input_tokens": 41, "latency_ms": 453.7923689999843} +{"id": "g0051-negociacao_religacao-erros_digitacao-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.01884604702417671, "suporte_sem_sinal": 0.12890303928742533, "conta_contestacao": 0.10239844961174757, "plano_troca": 0.0056849556698208405, "negociacao_religacao": 0.3812356981340139, "conta_pagamento_confirmacao": 0.09582384903190355, "negociacao_divida": 0.011508725893212387, "plano_nova_linha": 0.05943973041371967, "portabilidade": 0.008620317559709382, "atendimento_humano": 0.049052723827717845, "marketplace_compra": 0.009933378010861646, "sem_correspondencia": 0.12855308553569117}, "confidence": 0.3812356981340139, "input_tokens": 43, "latency_ms": 292.68349299997} +{"id": "g0051-negociacao_religacao-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.2573879527933985, "troca_numero": 0.00341481861010071, "negociacao_divida": 0.018117477193538213, "conta_pagamento_confirmacao": 0.06886240488829401, "bonus_nao_recebido": 0.07119486862987368, "plano_consulta": 0.07747435919780175, "recarga_saldo": 0.005859633608893547, "roaming_cobranca": 0.008017052487532027, "conta_explicacao": 0.04811626799929359, "reclamacao_atendimento": 0.21153809541677057, "seguranca_fraude": 0.0709299856019982, "sem_correspondencia": 0.1590870835725052}, "confidence": 0.2573879527933985, "input_tokens": 46, "latency_ms": 303.89181700002155} +{"id": "g0051-negociacao_religacao-erros_digitacao-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_vencimento": 0.007743276265733318, "seguranca_perda_roubo": 0.04082585911142782, "negociacao_religacao": 0.3008073299736501, "cancelamento_linha": 0.04101869504032312, "negociacao_divida": 0.016660254611571015, "parceiros_ofertas": 0.057204433344906706, "plano_consulta": 0.07050586560770086, "conta_pagamento_confirmacao": 0.056456275836369856, "suporte_sem_sinal": 0.20831307972528723, "conta_contestacao": 0.049826037625943675, "vas_contratacao": 0.010800896318079355, "sem_correspondencia": 0.13983799653900691}, "confidence": 0.3008073299736501, "input_tokens": 43, "latency_ms": 279.22489000002315} +{"id": "g0051-negociacao_religacao-erros_digitacao-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.19095390256322559, "suporte_sem_sinal": 0.14364426373110203, "marketplace_compra": 0.051915956732480104, "fidelidade_resgate": 0.02039419749357542, "plano_troca": 0.009766377872466217, "negociacao_divida": 0.010638898634869555, "roaming_cobranca": 0.00670447691174138, "cadastro_atualizacao": 0.02895427416839727, "internet_pacote_adicional": 0.17386384956031478, "vas_cancelamento": 0.010873930933845451, "cancelamento_linha": 0.08981959111316469, "recarga_saldo": 0.004867838411325157, "conta_explicacao": 0.044366998388133884, "roaming_pacote": 0.004994665924260986, "negociacao_religacao": 0.04095366004681811, "sem_correspondencia": 0.16728711751427938}, "confidence": 0.19095390256322559, "input_tokens": 45, "latency_ms": 451.14957500004493} +{"id": "g0051-negociacao_religacao-erros_digitacao-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.027983856797519014, "bonus_nao_recebido": 0.09945130908021127, "suporte_sem_sinal": 0.26691007116976995, "conta_pagamento_confirmacao": 0.16591728914683146, "plano_troca": 0.01476446884191653, "portabilidade": 0.01949854345063598, "negociacao_religacao": 0.09630204557809893, "sem_correspondencia": 0.3091724159350169}, "confidence": 0.3091724159350169, "input_tokens": 42, "latency_ms": 218.96347500000957} +{"id": "g0051-negociacao_religacao-erros_digitacao-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_religacao": 0.05453663807911777, "fidelidade_pontos": 0.026743921124778674, "suporte_chip_esim": 0.010240340123756625, "reclamacao_atendimento": 0.08386047535114549, "marketplace_pedido": 0.0354767313305522, "suporte_sem_sinal": 0.13186477994623466, "parceiros_ofertas": 0.02930774588134031, "conta_pagamento_confirmacao": 0.07537325862203766, "conta_debito_automatico_digital": 0.021161337319158452, "seguranca_perda_roubo": 0.3328210256924277, "cadastro_atualizacao": 0.027904414190749717, "portabilidade": 0.010018675116875122, "conta_vencimento": 0.005117471554845279, "plano_consulta": 0.030257037349063542, "negociacao_divida": 0.009832378014423802, "sem_correspondencia": 0.115483770303493}, "confidence": 0.3328210256924277, "input_tokens": 43, "latency_ms": 466.5556820000347} +{"id": "g0051-negociacao_religacao-erros_digitacao-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.4126350558588185, "conta_pagamento_confirmacao": 0.13989908915069463, "negociacao_divida": 0.020162204167830548, "parceiros_ofertas": 0.03735135847320021, "atendimento_humano": 0.04434930880917622, "roaming_duvida": 0.017385926000480022, "suporte_sem_sinal": 0.1744144698171999, "sem_correspondencia": 0.15380258772259994}, "confidence": 0.4126350558588185, "input_tokens": 42, "latency_ms": 211.34967599999754} +{"id": "g0051-negociacao_religacao-erros_digitacao-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.1255935467956527, "negociacao_religacao": 0.0496964394955766, "atendimento_humano": 0.10710291138598059, "conta_vencimento": 0.0091908530277268, "recarga_realizar": 0.00614990964233606, "plano_troca": 0.009899235625542272, "negociacao_divida": 0.009326364191662198, "fidelidade_pontos": 0.04963572843777324, "suporte_sem_sinal": 0.33724061659695553, "suporte_configuracao": 0.043935039458723055, "plano_nova_linha": 0.0252030648351629, "sem_correspondencia": 0.227026290506908}, "confidence": 0.33724061659695553, "input_tokens": 41, "latency_ms": 278.82447900003626} +{"id": "g0051-negociacao_religacao-erros_digitacao-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.05503743363208669, "roaming_cobranca": 0.00605597516647422, "negociacao_religacao": 0.04020303749852851, "plano_consulta": 0.03595080127888486, "recarga_realizar": 0.005891119433764347, "internet_problema_conexao": 0.07583556115892803, "seguranca_perda_roubo": 0.0831860877070673, "conta_pagamento_confirmacao": 0.2041042092991302, "negociacao_divida": 0.013164736900143569, "suporte_sem_sinal": 0.30220361713785054, "portabilidade": 0.013453070636032537, "sem_correspondencia": 0.1649143501511092}, "confidence": 0.30220361713785054, "input_tokens": 43, "latency_ms": 286.94302599996035} +{"id": "g0051-negociacao_religacao-erros_digitacao-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.017066507070259473, "recarga_realizar": 0.006207964529051543, "conta_pagamento_confirmacao": 0.0657345891555756, "internet_problema_conexao": 0.11581445012643456, "atendimento_humano": 0.08866647839437107, "cancelamento_linha": 0.1000813865354797, "reclamacao_atendimento": 0.08850098609426049, "conta_vencimento": 0.012266017785032233, "portabilidade": 0.012739647479426209, "suporte_sem_sinal": 0.13606018147945365, "negociacao_religacao": 0.06786485920994328, "troca_numero": 0.002460170362255817, "beneficios_consulta": 0.07329227947688667, "bonus_nao_recebido": 0.04528677197498362, "parceiros_ofertas": 0.019683583171116632, "sem_correspondencia": 0.14827412715546945}, "confidence": 0.14827412715546945, "input_tokens": 43, "latency_ms": 429.43687499996486} +{"id": "g0051-negociacao_religacao-erros_digitacao-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.02868939618973023, "plano_consulta": 0.08429541054137506, "seguranca_perda_roubo": 0.06600659039400245, "recarga_saldo": 0.013360636630401766, "conta_pagamento_confirmacao": 0.10709025967174887, "negociacao_religacao": 0.08316185690934677, "suporte_sem_sinal": 0.29979045811134164, "sem_correspondencia": 0.3176053915520532}, "confidence": 0.3176053915520532, "input_tokens": 41, "latency_ms": 218.3133890000022} +{"id": "g0051-negociacao_religacao-erros_digitacao-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.4137028497730163, "suporte_sem_sinal": 0.1963974249847911, "troca_numero": 0.0023318505434187227, "reclamacao_atendimento": 0.054394931346506525, "conta_segunda_via": 0.01657362045964413, "conta_pagamento_confirmacao": 0.03154316803783605, "plano_nova_linha": 0.05242739676192194, "beneficios_consulta": 0.07883889876076283, "negociacao_divida": 0.008766127539436105, "plano_troca": 0.006205210972213995, "conta_vencimento": 0.004334010074358796, "sem_correspondencia": 0.13448451074609352}, "confidence": 0.4137028497730163, "input_tokens": 40, "latency_ms": 286.4533659999893} +{"id": "g0053-negociacao_religacao-emocional-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.009034294214365341, "negociacao_religacao": 0.2999545792138866, "internet_pacote_adicional": 0.11019235336257362, "suporte_sem_sinal": 0.11935113559704574, "conta_pagamento_confirmacao": 0.22319096777630187, "negociacao_divida": 0.014373100624741026, "fidelidade_resgate": 0.0160571906689, "sem_correspondencia": 0.20784637854218582}, "confidence": 0.2999545792138866, "input_tokens": 74, "latency_ms": 229.10906800001385} +{"id": "g0053-negociacao_religacao-emocional-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 145, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.5886387203060341, "conta_pagamento_confirmacao": 0.015295469752260349, "suporte_sem_sinal": 0.26766073316029854, "sem_correspondencia": 0.12840507678140697}, "confidence": 0.5886387203060341, "input_tokens": 66, "latency_ms": 157.9785249999759} +{"id": "g0053-negociacao_religacao-emocional-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_cobranca": 0.0008334656249254628, "fidelidade_resgate": 0.0020560105370154977, "conta_pagamento_confirmacao": 0.011073657941078556, "conta_debito_automatico_digital": 0.005842741393882066, "plano_troca": 0.0032538893734634406, "internet_consumo": 0.009950227858802193, "marketplace_pedido": 0.005350465290513815, "conta_contestacao": 0.011443967587994994, "conta_segunda_via": 0.0079955915399148, "negociacao_religacao": 0.8600158329814271, "negociacao_divida": 0.01110370054134522, "suporte_sem_sinal": 0.03702566732942932, "troca_numero": 0.0005264136703318596, "beneficios_consulta": 0.012196600010380159, "recarga_saldo": 0.0007397311614415543, "sem_correspondencia": 0.020592037158053886}, "confidence": 0.8600158329814271, "input_tokens": 66, "latency_ms": 524.2106690000128} +{"id": "g0053-negociacao_religacao-emocional-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.23531217270429736, "recarga_nao_creditada": 0.004759427503790468, "negociacao_divida": 0.011133286816845287, "atendimento_humano": 0.11855392599456667, "suporte_configuracao": 0.04117703704874169, "roaming_cobranca": 0.004134246973607883, "conta_pagamento_confirmacao": 0.05542236797128327, "negociacao_religacao": 0.053342393164601355, "suporte_sem_sinal": 0.20705753034531876, "vas_contratacao": 0.01374229101658519, "internet_problema_conexao": 0.08061359616287621, "sem_correspondencia": 0.17475172429748587}, "confidence": 0.23531217270429736, "input_tokens": 61, "latency_ms": 340.8229860000347} +{"id": "g0053-negociacao_religacao-emocional-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.019151822426873848, "conta_segunda_via": 0.013268224085617179, "plano_nova_linha": 0.007520971826628173, "seguranca_perda_roubo": 0.0512828944632508, "conta_pagamento_confirmacao": 0.016178128253978304, "desconto_retencao": 0.0031879190739163205, "suporte_sem_sinal": 0.0996085493598506, "negociacao_religacao": 0.7087664171827954, "reclamacao_atendimento": 0.020027459308692642, "marketplace_compra": 0.010540796732136806, "roaming_pacote": 0.0020718757196256338, "sem_correspondencia": 0.0483949415666343}, "confidence": 0.7087664171827954, "input_tokens": 59, "latency_ms": 346.7421000000286} +{"id": "g0053-negociacao_religacao-emocional-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.025208001298993792, "conta_debito_automatico_digital": 0.03622848818600395, "negociacao_religacao": 0.1193275793072095, "troca_numero": 0.004728948574130833, "conta_pagamento_confirmacao": 0.030283878698992912, "suporte_sem_sinal": 0.537301883991386, "negociacao_divida": 0.07037922556454472, "sem_correspondencia": 0.17654199437873824}, "confidence": 0.537301883991386, "input_tokens": 60, "latency_ms": 230.0556690000235} +{"id": "g0053-negociacao_religacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.3651467481343, "internet_pacote_adicional": 0.19832047512057274, "negociacao_divida": 0.11024225415243233, "marketplace_compra": 0.024069156069705253, "conta_debito_automatico_digital": 0.004381430596496498, "vas_consulta": 0.169633473136036, "conta_pagamento_confirmacao": 0.011865550428065683, "sem_correspondencia": 0.1163409123623915}, "confidence": 0.3651467481343, "input_tokens": 58, "latency_ms": 236.86204099999486} +{"id": "g0053-negociacao_religacao-emocional-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.40648497124788957, "negociacao_divida": 0.013069417613857302, "conta_debito_automatico_digital": 0.03000512571048768, "vas_cancelamento": 0.005374476979628876, "conta_pagamento_confirmacao": 0.0459565050567549, "plano_consulta": 0.05933513199467026, "negociacao_religacao": 0.04588746425506137, "reclamacao_atendimento": 0.09448574762070121, "fidelidade_resgate": 0.0071649608390937335, "recarga_nao_creditada": 0.0027257244619881766, "vas_consulta": 0.12611470494039417, "sem_correspondencia": 0.16339576927947275}, "confidence": 0.40648497124788957, "input_tokens": 58, "latency_ms": 318.27175100005434} +{"id": "g0053-negociacao_religacao-emocional-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_cancelamento": 0.003950836717327077, "conta_contestacao": 0.039205491785682944, "vas_contratacao": 0.007322172449573691, "marketplace_compra": 0.016430726678035634, "suporte_sem_sinal": 0.06438642913395941, "bonus_nao_recebido": 0.004365452177491969, "recarga_realizar": 0.0018095944099220755, "negociacao_religacao": 0.7279730984657684, "conta_segunda_via": 0.011850469624401498, "negociacao_divida": 0.017581006813060004, "suporte_chip_esim": 0.0033688011380849326, "conta_pagamento_confirmacao": 0.013942693984336743, "parceiros_ofertas": 0.026318512381866464, "cancelamento_linha": 0.006047948192038519, "marketplace_pedido": 0.011200144823441456, "sem_correspondencia": 0.044246621225009206}, "confidence": 0.7279730984657684, "input_tokens": 54, "latency_ms": 472.2944439999992} +{"id": "g0053-negociacao_religacao-emocional-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 108, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.17781785991650886, "negociacao_divida": 0.08841117154562932, "suporte_sem_sinal": 0.2516337754996087, "fidelidade_pontos": 0.021763772826377478, "desconto_retencao": 0.0215343992410123, "conta_pagamento_confirmacao": 0.044969762059326866, "cadastro_atualizacao": 0.054543963481007235, "sem_correspondencia": 0.33932529543052925}, "confidence": 0.33932529543052925, "input_tokens": 54, "latency_ms": 224.41998099998273} +{"id": "g0053-negociacao_religacao-emocional-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 127, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_debito_automatico_digital": 0.02062018664506666, "conta_contestacao": 0.02695692931927349, "suporte_chip_esim": 0.0031890681175755805, "negociacao_religacao": 0.6116564543756359, "reclamacao_atendimento": 0.0879132328247348, "fidelidade_pontos": 0.006723756543421128, "troca_numero": 0.0018209888560216762, "suporte_sem_sinal": 0.08773714581229575, "parceiros_ofertas": 0.020800919094260205, "conta_pagamento_confirmacao": 0.00782348825792344, "negociacao_divida": 0.009912492178855299, "vas_contratacao": 0.0030003295542962226, "portabilidade": 0.0023079566823965684, "seguranca_fraude": 0.04199497177804622, "internet_problema_conexao": 0.026773186835679277, "sem_correspondencia": 0.04076889312451786}, "confidence": 0.6116564543756359, "input_tokens": 62, "latency_ms": 517.2846179999624} +{"id": "g0053-negociacao_religacao-emocional-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.21709529998918023, "recarga_nao_creditada": 0.005180588088636297, "negociacao_divida": 0.08138934688057281, "conta_pagamento_confirmacao": 0.09151365701035152, "suporte_sem_sinal": 0.21105678365952898, "cancelamento_linha": 0.022215921711625522, "negociacao_religacao": 0.19744852268620208, "sem_correspondencia": 0.17409987997390253}, "confidence": 0.21709529998918023, "input_tokens": 60, "latency_ms": 263.87229499999876} +{"id": "g0058-recarga_realizar-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.012489524168998371, "bonus_nao_recebido": 0.09531981826464951, "recarga_saldo": 0.18329495823189007, "suporte_configuracao": 0.05730819154568304, "conta_pagamento_confirmacao": 0.07107131428051612, "recarga_nao_creditada": 0.0960027459562771, "roaming_pacote": 0.01378735854302744, "sem_correspondencia": 0.47072608900895835}, "confidence": 0.47072608900895835, "input_tokens": 32, "latency_ms": 285.25399399995877} +{"id": "g0058-recarga_realizar-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_vencimento": 0.0032434929031544446, "reclamacao_atendimento": 0.024538062312774393, "parceiros_ofertas": 0.07383613043611728, "recarga_nao_creditada": 0.03276907874639191, "recarga_saldo": 0.3727714671931455, "seguranca_fraude": 0.0098874426626707, "desconto_retencao": 0.01248126468436048, "conta_pagamento_confirmacao": 0.023041819852117815, "internet_pacote_adicional": 0.20670066684249183, "roaming_pacote": 0.0016676863854044905, "atendimento_humano": 0.023346420096654504, "conta_debito_automatico_digital": 0.01028131390732302, "conta_explicacao": 0.04948115311540094, "bonus_nao_recebido": 0.020328562221399418, "conta_contestacao": 0.020754599487313174, "sem_correspondencia": 0.11487083915328006}, "confidence": 0.3727714671931455, "input_tokens": 31, "latency_ms": 466.7118579999965} +{"id": "g0058-recarga_realizar-erros_digitacao-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.14088318171749062, "recarga_nao_creditada": 0.024782546603159504, "recarga_realizar": 0.03699534496651128, "sem_correspondencia": 0.7973389267128386}, "confidence": 0.7973389267128386, "input_tokens": 30, "latency_ms": 142.56876100000682} +{"id": "g0058-recarga_realizar-erros_digitacao-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_troca": 0.01149775498376256, "seguranca_fraude": 0.04009389637348552, "conta_contestacao": 0.07212133944063219, "recarga_realizar": 0.06611500899035747, "cadastro_atualizacao": 0.031649896058786015, "vas_contratacao": 0.00649355885621285, "suporte_configuracao": 0.011904665662549092, "fidelidade_resgate": 0.016869947872015786, "marketplace_compra": 0.023515156316373544, "desconto_retencao": 0.012646399856495853, "reclamacao_atendimento": 0.03919228295919117, "recarga_saldo": 0.09958631129498971, "marketplace_pedido": 0.04264077685191071, "conta_segunda_via": 0.018966891498607256, "recarga_nao_creditada": 0.40482191589770655, "sem_correspondencia": 0.10188419708692376}, "confidence": 0.40482191589770655, "input_tokens": 34, "latency_ms": 455.11198899998817} +{"id": "g0058-recarga_realizar-erros_digitacao-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09727043429708883, "internet_pacote_adicional": 0.19327786119899706, "recarga_realizar": 0.07240937670319528, "vas_consulta": 0.21975690906507175, "internet_consumo": 0.055367818146906375, "vas_cancelamento": 0.004313026588735769, "recarga_saldo": 0.05184100049277064, "suporte_chip_esim": 0.016033202667190428, "plano_troca": 0.010765204990972265, "recarga_nao_creditada": 0.015825081894922717, "roaming_duvida": 0.00891902767233972, "sem_correspondencia": 0.2542210562818092}, "confidence": 0.2542210562818092, "input_tokens": 29, "latency_ms": 317.74847600001976} +{"id": "g0058-recarga_realizar-erros_digitacao-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"plano_consulta": 0.10861276363259612, "conta_debito_automatico_digital": 0.030531014152185416, "recarga_realizar": 0.03771819269134775, "conta_vencimento": 0.006936666730130093, "parceiros_ofertas": 0.053973609076149245, "cadastro_atualizacao": 0.026853496884037195, "recarga_saldo": 0.4244104432492349, "fidelidade_pontos": 0.044682902476227256, "cancelamento_linha": 0.005020184102975736, "atendimento_humano": 0.04893497128155476, "portabilidade": 0.00691556621968773, "seguranca_perda_roubo": 0.01888081665130523, "plano_nova_linha": 0.012651857306808371, "internet_problema_conexao": 0.01199742436775049, "recarga_nao_creditada": 0.03871024124806422, "sem_correspondencia": 0.1231698499299455}, "confidence": 0.4244104432492349, "input_tokens": 36, "latency_ms": 379.7718110000119} +{"id": "g0058-recarga_realizar-erros_digitacao-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.03159640611721552, "recarga_realizar": 0.15302591945879462, "recarga_saldo": 0.08552675375615233, "sem_correspondencia": 0.7298509206678375}, "confidence": 0.7298509206678375, "input_tokens": 35, "latency_ms": 137.89365200000248} +{"id": "g0058-recarga_realizar-erros_digitacao-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.0812671092247804, "plano_consulta": 0.3213158775578038, "plano_troca": 0.0195325701879194, "recarga_nao_creditada": 0.022469454884499133, "reclamacao_atendimento": 0.10481413224420313, "marketplace_compra": 0.04334716403981824, "recarga_realizar": 0.013244835369984031, "recarga_saldo": 0.02115107281408253, "bonus_nao_recebido": 0.060228230976161146, "troca_numero": 0.005608772270561989, "internet_consumo": 0.04328814426691142, "sem_correspondencia": 0.2637326361632748}, "confidence": 0.3213158775578038, "input_tokens": 31, "latency_ms": 340.44374500001595} +{"id": "g0058-recarga_realizar-erros_digitacao-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_divida": 0.009023405760242919, "plano_troca": 0.004821969709316335, "conta_segunda_via": 0.03541882401483321, "conta_explicacao": 0.02163188903176257, "internet_problema_conexao": 0.013142309874410176, "desconto_retencao": 0.014959120756883063, "internet_pacote_adicional": 0.05983711260153809, "roaming_pacote": 0.0012032257047943828, "negociacao_religacao": 0.004216625920801155, "recarga_nao_creditada": 0.6870690584338214, "portabilidade": 0.0028028283165643115, "reclamacao_atendimento": 0.02708354171164816, "conta_debito_automatico_digital": 0.005825818011044243, "recarga_realizar": 0.02383383901833905, "recarga_saldo": 0.02543431299871728, "sem_correspondencia": 0.0636961181352837}, "confidence": 0.6870690584338214, "input_tokens": 33, "latency_ms": 619.1793319999874} +{"id": "g0058-recarga_realizar-erros_digitacao-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.11022317224739389, "parceiros_ofertas": 0.14421011265760098, "conta_segunda_via": 0.019040599146177263, "desconto_retencao": 0.019758065831246615, "bonus_nao_recebido": 0.030366626990400918, "recarga_realizar": 0.13722607263357442, "seguranca_fraude": 0.021896140282852087, "negociacao_religacao": 0.010341599410261224, "beneficios_consulta": 0.13819624251915852, "recarga_nao_creditada": 0.027797217946173694, "recarga_saldo": 0.15916886658869722, "sem_correspondencia": 0.18177528374646315}, "confidence": 0.18177528374646315, "input_tokens": 33, "latency_ms": 451.45265999997264} +{"id": "g0058-recarga_realizar-erros_digitacao-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.11802936499231598, "suporte_chip_esim": 0.09293220313363787, "negociacao_religacao": 0.017334999742629004, "marketplace_pedido": 0.06466318006188099, "recarga_realizar": 0.12948656250984583, "recarga_nao_creditada": 0.040750064487104214, "recarga_saldo": 0.24322773833311007, "sem_correspondencia": 0.29357588673947604}, "confidence": 0.29357588673947604, "input_tokens": 33, "latency_ms": 243.24044200000117} +{"id": "g0058-recarga_realizar-erros_digitacao-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_contestacao": 0.07991820246316408, "recarga_nao_creditada": 0.03638057261635997, "portabilidade": 0.0174801230718145, "recarga_saldo": 0.24387228979693656, "parceiros_ofertas": 0.10411727001782518, "troca_numero": 0.04125777462931156, "recarga_realizar": 0.270743060938367, "sem_correspondencia": 0.20623070646622116}, "confidence": 0.270743060938367, "input_tokens": 34, "latency_ms": 200.85916800002224} +{"id": "g0059-recarga_realizar-regionalismo-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.24096778986675016, "recarga_nao_creditada": 0.08894447038446805, "recarga_realizar": 0.2873853380817472, "sem_correspondencia": 0.38270240166703456}, "confidence": 0.38270240166703456, "input_tokens": 58, "latency_ms": 146.68085099998507} +{"id": "g0059-recarga_realizar-regionalismo-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.05074963194878006, "recarga_realizar": 0.16235059015898137, "plano_nova_linha": 0.036050538389368704, "recarga_nao_creditada": 0.044408334958304915, "fidelidade_resgate": 0.0272977399886328, "suporte_chip_esim": 0.01599892739954807, "roaming_cobranca": 0.006333892976227612, "conta_debito_automatico_digital": 0.029817787041730076, "marketplace_compra": 0.06512074723479905, "recarga_saldo": 0.23542251481346743, "cadastro_atualizacao": 0.04136320825328802, "sem_correspondencia": 0.2850860868368719}, "confidence": 0.2850860868368719, "input_tokens": 44, "latency_ms": 307.4481890000129} +{"id": "g0059-recarga_realizar-regionalismo-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.11436083135349612, "negociacao_religacao": 0.020490853585459, "recarga_realizar": 0.09123457347962645, "marketplace_pedido": 0.06325755583327117, "parceiros_ofertas": 0.09022031856134231, "internet_pacote_adicional": 0.07386160139749115, "conta_vencimento": 0.011379273766011945, "recarga_saldo": 0.15572725667796122, "plano_nova_linha": 0.0568688920220089, "recarga_nao_creditada": 0.10410524196952334, "suporte_chip_esim": 0.00518067704682292, "sem_correspondencia": 0.21331292430698548}, "confidence": 0.21331292430698548, "input_tokens": 52, "latency_ms": 290.6525000000215} +{"id": "g0059-recarga_realizar-regionalismo-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.1326709520782076, "recarga_nao_creditada": 0.026379268260207596, "recarga_realizar": 0.3972282654048783, "seguranca_perda_roubo": 0.02452121455636098, "roaming_pacote": 0.00735105517637888, "negociacao_religacao": 0.013010357330879027, "internet_pacote_adicional": 0.18028615171634665, "sem_correspondencia": 0.21855273547674095}, "confidence": 0.3972282654048783, "input_tokens": 44, "latency_ms": 206.9522040000038} +{"id": "g0059-recarga_realizar-regionalismo-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"internet_problema_conexao": 0.021403869170475667, "fidelidade_pontos": 0.0552296105503488, "roaming_cobranca": 0.0028982397033964903, "conta_segunda_via": 0.025999241901111667, "seguranca_perda_roubo": 0.06979093556027086, "atendimento_humano": 0.0582923169275708, "suporte_chip_esim": 0.007325457257226646, "negociacao_religacao": 0.008701163163780347, "troca_numero": 0.0028893341642919133, "recarga_saldo": 0.19448457255281346, "recarga_nao_creditada": 0.26317700198321764, "seguranca_fraude": 0.05950838949153044, "portabilidade": 0.007864356809312535, "marketplace_compra": 0.01978729996805319, "recarga_realizar": 0.07478610271216297, "sem_correspondencia": 0.1278621080844366}, "confidence": 0.26317700198321764, "input_tokens": 48, "latency_ms": 404.64642300003106} +{"id": "g0059-recarga_realizar-regionalismo-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.11456178201605355, "reclamacao_atendimento": 0.021307804302878985, "internet_pacote_adicional": 0.11430525109057238, "recarga_nao_creditada": 0.03843601940062901, "seguranca_fraude": 0.015614342890955878, "fidelidade_pontos": 0.036359419775527486, "negociacao_religacao": 0.004621910591441796, "recarga_realizar": 0.36937502839544156, "plano_troca": 0.006363869736973389, "marketplace_pedido": 0.026688315271061042, "beneficios_consulta": 0.08674012360663359, "parceiros_ofertas": 0.05463137529624939, "conta_segunda_via": 0.010540249139037266, "roaming_cobranca": 0.0021242293214179136, "troca_numero": 0.0012604104546775495, "sem_correspondencia": 0.09706986871044922}, "confidence": 0.36937502839544156, "input_tokens": 44, "latency_ms": 380.4667420000101} +{"id": "g0059-recarga_realizar-regionalismo-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"cadastro_atualizacao": 0.05737866015270671, "conta_debito_automatico_digital": 0.023533906486266094, "recarga_nao_creditada": 0.2525637117468277, "bonus_nao_recebido": 0.05738390163608953, "recarga_realizar": 0.10606656087710037, "recarga_saldo": 0.0855944220191582, "fidelidade_resgate": 0.018974387775270427, "beneficios_consulta": 0.16246387154434042, "troca_numero": 0.002116487567218296, "reclamacao_atendimento": 0.04584097431012113, "roaming_pacote": 0.002551516950984152, "sem_correspondencia": 0.18553159893391702}, "confidence": 0.2525637117468277, "input_tokens": 44, "latency_ms": 289.54732900001545} +{"id": "g0059-recarga_realizar-regionalismo-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_chip_esim": 0.007152557203815128, "fidelidade_pontos": 0.03769413165504938, "atendimento_humano": 0.049126940021429984, "recarga_nao_creditada": 0.11398486520380387, "recarga_saldo": 0.15255259609649938, "recarga_realizar": 0.2978411142285257, "vas_consulta": 0.2313640213531432, "sem_correspondencia": 0.11028377423773329}, "confidence": 0.2978411142285257, "input_tokens": 52, "latency_ms": 215.51651100003255} +{"id": "g0059-recarga_realizar-regionalismo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"beneficios_consulta": 0.1831509907526897, "plano_nova_linha": 0.02116422529366717, "reclamacao_atendimento": 0.03826248623956206, "internet_problema_conexao": 0.01677221422760765, "suporte_chip_esim": 0.01252267130026467, "recarga_saldo": 0.3653126934193631, "marketplace_compra": 0.026376696153024896, "roaming_duvida": 0.007164372090360356, "recarga_nao_creditada": 0.025479238334987, "internet_consumo": 0.05103648797366909, "roaming_pacote": 0.004795263028358122, "vas_cancelamento": 0.0025317009859656277, "recarga_realizar": 0.11665256999945549, "troca_numero": 0.0013850981989095672, "negociacao_religacao": 0.005076313828032071, "sem_correspondencia": 0.12231697817408341}, "confidence": 0.3653126934193631, "input_tokens": 45, "latency_ms": 387.35996099995873} +{"id": "g0059-recarga_realizar-regionalismo-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.189338629414776, "recarga_nao_creditada": 0.048849095932929486, "recarga_realizar": 0.1528508554024845, "sem_correspondencia": 0.6089614192498101}, "confidence": 0.6089614192498101, "input_tokens": 43, "latency_ms": 159.01363400001856} +{"id": "g0059-recarga_realizar-regionalismo-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.02907136228853237, "conta_segunda_via": 0.05502082311653015, "recarga_realizar": 0.4250013445970347, "negociacao_divida": 0.017407148089246822, "reclamacao_atendimento": 0.05430738155972083, "marketplace_compra": 0.04383083653344323, "recarga_saldo": 0.1538745689291756, "sem_correspondencia": 0.22148653488631628}, "confidence": 0.4250013445970347, "input_tokens": 45, "latency_ms": 260.6570309999938} +{"id": "g0059-recarga_realizar-regionalismo-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"plano_nova_linha": 0.06276209792708079, "recarga_realizar": 0.14760130973759242, "portabilidade": 0.01823127496759463, "fidelidade_resgate": 0.030537844386797644, "internet_problema_conexao": 0.04607860846993197, "recarga_saldo": 0.4374997117556567, "recarga_nao_creditada": 0.028294971845186617, "sem_correspondencia": 0.22899418091015922}, "confidence": 0.4374997117556567, "input_tokens": 42, "latency_ms": 203.9556650000236} +{"id": "g0060-recarga_realizar-emocional-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.026460803513306555, "conta_explicacao": 0.023496779863560677, "internet_consumo": 0.026034635869665385, "marketplace_compra": 0.012582357674322383, "beneficios_consulta": 0.06989883982999004, "seguranca_fraude": 0.05817350665234901, "desconto_retencao": 0.009593899844280064, "recarga_nao_creditada": 0.07325054328472291, "suporte_chip_esim": 0.004024062508064672, "recarga_realizar": 0.5452673113387402, "reclamacao_atendimento": 0.0721984392951389, "sem_correspondencia": 0.07901882032585916}, "confidence": 0.5452673113387402, "input_tokens": 48, "latency_ms": 293.8545490000024} +{"id": "g0060-recarga_realizar-emocional-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 0.03543769794694336, "recarga_saldo": 0.02187899081171094, "roaming_pacote": 0.0015408238216666828, "reclamacao_atendimento": 0.06473434385135243, "internet_consumo": 0.011033115682329576, "negociacao_divida": 0.00605116311019386, "parceiros_ofertas": 0.04352974052282837, "seguranca_perda_roubo": 0.006097508984097795, "recarga_realizar": 0.3979702250200386, "conta_explicacao": 0.009542630663945367, "recarga_nao_creditada": 0.323045125388514, "sem_correspondencia": 0.07913863419637901}, "confidence": 0.3979702250200386, "input_tokens": 43, "latency_ms": 282.15532199999416} +{"id": "g0060-recarga_realizar-emocional-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.06047423653003053, "recarga_realizar": 0.27833281677373867, "conta_debito_automatico_digital": 0.01508762897989357, "recarga_nao_creditada": 0.094711075871398, "negociacao_religacao": 0.01863201436310196, "recarga_saldo": 0.06535864323137931, "fidelidade_pontos": 0.03336061385025263, "sem_correspondencia": 0.4340429704002053}, "confidence": 0.4340429704002053, "input_tokens": 48, "latency_ms": 224.8398500000235} +{"id": "g0060-recarga_realizar-emocional-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.06926997305859985, "bonus_nao_recebido": 0.059921115511509616, "marketplace_compra": 0.011060907725987366, "suporte_chip_esim": 0.0026658287421407333, "recarga_nao_creditada": 0.11048693989999699, "recarga_saldo": 0.016606955653168318, "fidelidade_resgate": 0.01304813111171029, "internet_consumo": 0.011442516195090844, "recarga_realizar": 0.5931984401022156, "conta_debito_automatico_digital": 0.004577521406254752, "vas_contratacao": 0.004001936152452981, "sem_correspondencia": 0.10371973444087275}, "confidence": 0.5931984401022156, "input_tokens": 41, "latency_ms": 299.42280799997434} +{"id": "g0060-recarga_realizar-emocional-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"roaming_duvida": 0.00716066318918129, "recarga_saldo": 0.009762673072203467, "recarga_nao_creditada": 0.6058158522938375, "troca_numero": 0.0006095601939752515, "recarga_realizar": 0.1510654600213594, "plano_nova_linha": 0.009821832541354988, "suporte_sem_sinal": 0.06869983274409704, "sem_correspondencia": 0.14706412594399104}, "confidence": 0.6058158522938375, "input_tokens": 46, "latency_ms": 207.24347899999884} +{"id": "g0060-recarga_realizar-emocional-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.055761529125818006, "plano_nova_linha": 0.052431451261479176, "recarga_realizar": 0.07703551391765615, "marketplace_pedido": 0.07151397077878663, "recarga_nao_creditada": 0.21101886816632073, "internet_consumo": 0.03966760874908984, "recarga_saldo": 0.023437666852254416, "sem_correspondencia": 0.46913339114859504}, "confidence": 0.46913339114859504, "input_tokens": 49, "latency_ms": 207.1394089999785} +{"id": "g0060-recarga_realizar-emocional-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 0.019580104546538784, "vas_consulta": 0.09758557922275585, "suporte_configuracao": 0.038228327673061356, "recarga_nao_creditada": 0.0446751813118738, "roaming_pacote": 0.003755700284990568, "recarga_realizar": 0.33980428083176334, "suporte_chip_esim": 0.011469173883351627, "negociacao_religacao": 0.007882003179704482, "conta_debito_automatico_digital": 0.011179329518196116, "recarga_saldo": 0.0917769200016474, "marketplace_pedido": 0.05991295313443891, "sem_correspondencia": 0.2741504464116778}, "confidence": 0.33980428083176334, "input_tokens": 48, "latency_ms": 293.52989200003776} +{"id": "g0060-recarga_realizar-emocional-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.2035364643215099, "recarga_saldo": 0.010192239399672483, "recarga_nao_creditada": 0.5826654819485259, "sem_correspondencia": 0.20360581433029176}, "confidence": 0.5826654819485259, "input_tokens": 44, "latency_ms": 134.16514099998267} +{"id": "g0060-recarga_realizar-emocional-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.2541685964351506, "cancelamento_linha": 0.015355468459552837, "plano_consulta": 0.10557690614073074, "roaming_cobranca": 0.007789904594956303, "recarga_saldo": 0.04788466295147307, "vas_contratacao": 0.01909583260229354, "reclamacao_atendimento": 0.12156409542485759, "sem_correspondencia": 0.4285645333909853}, "confidence": 0.4285645333909853, "input_tokens": 44, "latency_ms": 213.8440800000012} +{"id": "g0060-recarga_realizar-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"internet_problema_conexao": 0.10680064884733526, "vas_consulta": 0.0765558057531739, "conta_explicacao": 0.018484265175983016, "recarga_nao_creditada": 0.27072034111813753, "seguranca_perda_roubo": 0.04450136931372792, "cadastro_atualizacao": 0.02363368940912497, "negociacao_religacao": 0.006068073863842915, "cancelamento_linha": 0.0035825575397617736, "negociacao_divida": 0.005665357397441244, "recarga_saldo": 0.13297884571837001, "roaming_duvida": 0.008420794527773764, "internet_consumo": 0.060785418367686174, "marketplace_compra": 0.024562286962210106, "portabilidade": 0.005441186184248745, "atendimento_humano": 0.05039586280515837, "sem_correspondencia": 0.16140349701602433}, "confidence": 0.27072034111813753, "input_tokens": 49, "latency_ms": 439.3859449999695} +{"id": "g0060-recarga_realizar-emocional-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_saldo": 0.00797726720719719, "recarga_realizar": 0.0781700262130221, "recarga_nao_creditada": 0.7231170063668951, "sem_correspondencia": 0.1907357002128856}, "confidence": 0.7231170063668951, "input_tokens": 44, "latency_ms": 138.47680000003493} +{"id": "g0060-recarga_realizar-emocional-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.029551614461208322, "conta_segunda_via": 0.026742712011931433, "beneficios_consulta": 0.1532818397003652, "roaming_duvida": 0.018658066411700966, "recarga_realizar": 0.32690105268416436, "reclamacao_atendimento": 0.17755547397376656, "recarga_nao_creditada": 0.014767278178354626, "sem_correspondencia": 0.2525419625785085}, "confidence": 0.32690105268416436, "input_tokens": 47, "latency_ms": 221.74074600002314} +{"id": "g0063-recarga_saldo-curto_neutro-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.04402978014228661, "internet_consumo": 0.15781317798246794, "suporte_chip_esim": 0.011783825343324108, "internet_pacote_adicional": 0.08555308064029628, "recarga_saldo": 0.0457050394798167, "recarga_nao_creditada": 0.06459557325202574, "fidelidade_pontos": 0.14247402681479254, "sem_correspondencia": 0.4480454963449901}, "confidence": 0.4480454963449901, "input_tokens": 33, "latency_ms": 200.09230900001285} +{"id": "g0063-recarga_saldo-curto_neutro-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.23436189570881039, "internet_problema_conexao": 0.018733744276081928, "conta_pagamento_confirmacao": 0.19032234662481945, "roaming_pacote": 0.007887173737852787, "recarga_realizar": 0.011553552432118074, "bonus_nao_recebido": 0.0375646962808332, "recarga_nao_creditada": 0.041416322492671104, "sem_correspondencia": 0.45816026844681307}, "confidence": 0.45816026844681307, "input_tokens": 34, "latency_ms": 208.72813200003293} +{"id": "g0063-recarga_saldo-curto_neutro-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.018356770618944813, "internet_consumo": 0.1616309613293216, "recarga_realizar": 0.05006406922012697, "sem_correspondencia": 0.7699481988316066}, "confidence": 0.7699481988316066, "input_tokens": 33, "latency_ms": 132.64359600003672} +{"id": "g0063-recarga_saldo-curto_neutro-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.23285496803341793, "roaming_pacote": 0.007634280412963669, "suporte_sem_sinal": 0.09787969648848557, "recarga_nao_creditada": 0.1007142176103273, "recarga_realizar": 0.020970630560767093, "beneficios_consulta": 0.21378014135579018, "internet_consumo": 0.049655897440038954, "sem_correspondencia": 0.2765101680982093}, "confidence": 0.2765101680982093, "input_tokens": 32, "latency_ms": 197.64176900002894} +{"id": "g0063-recarga_saldo-curto_neutro-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.09190742294492124, "seguranca_fraude": 0.07688373635150554, "recarga_saldo": 0.1854535862566011, "roaming_duvida": 0.010539470662546567, "internet_consumo": 0.023275344633348117, "vas_consulta": 0.11587703692048097, "recarga_nao_creditada": 0.009492233775710736, "recarga_realizar": 0.010551418600334785, "fidelidade_resgate": 0.025097525752329833, "seguranca_perda_roubo": 0.10273383224155268, "fidelidade_pontos": 0.11282524173286315, "sem_correspondencia": 0.23536315012780526}, "confidence": 0.23536315012780526, "input_tokens": 31, "latency_ms": 276.7565260000424} +{"id": "g0063-recarga_saldo-curto_neutro-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_contestacao": 0.1558512324565166, "roaming_pacote": 0.011177820327904531, "recarga_realizar": 0.01956901543567051, "internet_consumo": 0.06242435895428808, "desconto_retencao": 0.03092230159598268, "roaming_duvida": 0.021623788738808093, "marketplace_compra": 0.05904493200499807, "recarga_saldo": 0.37286133155732165, "cancelamento_linha": 0.003351229528089142, "plano_nova_linha": 0.01380475352632778, "recarga_nao_creditada": 0.019413767685350598, "sem_correspondencia": 0.22995546818874227}, "confidence": 0.37286133155732165, "input_tokens": 34, "latency_ms": 260.43956700004856} +{"id": "g0063-recarga_saldo-curto_neutro-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.02512625498165625, "internet_consumo": 0.05251966955668178, "recarga_saldo": 0.02612185933454262, "sem_correspondencia": 0.8962322161271193}, "confidence": 0.8962322161271193, "input_tokens": 38, "latency_ms": 135.84928299997046} +{"id": "g0063-recarga_saldo-curto_neutro-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.08759830266742044, "recarga_saldo": 0.06312463310659966, "seguranca_fraude": 0.1261140381620154, "recarga_realizar": 0.017201233490678248, "internet_consumo": 0.06365577014862712, "suporte_chip_esim": 0.008531262077683378, "recarga_nao_creditada": 0.30512475999372507, "sem_correspondencia": 0.3286500003532507}, "confidence": 0.3286500003532507, "input_tokens": 33, "latency_ms": 205.5990420000171} +{"id": "g0063-recarga_saldo-curto_neutro-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.029712190796225908, "internet_consumo": 0.06145883712645837, "recarga_saldo": 0.5206447830039174, "sem_correspondencia": 0.38818418907339836}, "confidence": 0.5206447830039174, "input_tokens": 33, "latency_ms": 127.95112400004882} +{"id": "g0063-recarga_saldo-curto_neutro-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.03726891998875585, "recarga_nao_creditada": 0.07097733433673992, "cancelamento_linha": 0.006080886064502853, "negociacao_religacao": 0.01016007316248149, "recarga_saldo": 0.09650091375301506, "internet_pacote_adicional": 0.10244862255822561, "troca_numero": 0.002431704781769621, "seguranca_perda_roubo": 0.03000828297071511, "conta_debito_automatico_digital": 0.01526352039818475, "conta_contestacao": 0.0789212175032206, "roaming_duvida": 0.01214336733314748, "conta_explicacao": 0.06812849322011993, "internet_consumo": 0.1507071037096605, "marketplace_compra": 0.04006158000501395, "recarga_realizar": 0.019154093263211488, "sem_correspondencia": 0.25974388695123574}, "confidence": 0.25974388695123574, "input_tokens": 35, "latency_ms": 440.70375199999035} +{"id": "g0063-recarga_saldo-curto_neutro-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.14069034447445308, "suporte_sem_sinal": 0.10692737470604688, "recarga_realizar": 0.017759863651094027, "conta_pagamento_confirmacao": 0.16530870239882867, "portabilidade": 0.016510947014429452, "parceiros_ofertas": 0.07303076387073547, "internet_consumo": 0.027154276703851378, "recarga_nao_creditada": 0.018610354894239275, "beneficios_consulta": 0.1481584489899556, "suporte_configuracao": 0.025651084784719967, "reclamacao_atendimento": 0.04456071646915354, "sem_correspondencia": 0.21563712204249266}, "confidence": 0.21563712204249266, "input_tokens": 34, "latency_ms": 306.873515999996} +{"id": "g0063-recarga_saldo-curto_neutro-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_divida": 0.02307609646903783, "conta_segunda_via": 0.04173041865556588, "plano_troca": 0.011158533355365973, "conta_contestacao": 0.05254171770342492, "plano_consulta": 0.16276329698938657, "internet_consumo": 0.01694772572856958, "recarga_realizar": 0.008774685642770425, "plano_nova_linha": 0.03361695993126966, "roaming_pacote": 0.002723974864729768, "recarga_saldo": 0.39929446438573835, "recarga_nao_creditada": 0.008389241032805616, "sem_correspondencia": 0.23898288524133543}, "confidence": 0.39929446438573835, "input_tokens": 35, "latency_ms": 286.65362700002106} +{"id": "g0064-recarga_saldo-informal_abreviado-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.1413693392255932, "recarga_realizar": 0.010953689871372031, "internet_consumo": 0.03848788450468152, "sem_correspondencia": 0.8091890863983533}, "confidence": 0.8091890863983533, "input_tokens": 31, "latency_ms": 129.95864099997334} +{"id": "g0064-recarga_saldo-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0914900262037814, "fidelidade_resgate": 0.06198835600962868, "plano_nova_linha": 0.04899039672233227, "recarga_realizar": 0.021034377469548872, "internet_consumo": 0.1304498511857997, "cadastro_atualizacao": 0.07567734549683998, "troca_numero": 0.006460929992801263, "sem_correspondencia": 0.5639087169192678}, "confidence": 0.5639087169192678, "input_tokens": 38, "latency_ms": 198.63927699998385} +{"id": "g0064-recarga_saldo-informal_abreviado-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.053811025074910465, "marketplace_compra": 0.03782879575278161, "seguranca_perda_roubo": 0.046849005098823476, "atendimento_humano": 0.09185374562387819, "beneficios_consulta": 0.16664017798990077, "cadastro_atualizacao": 0.06345031434092788, "desconto_retencao": 0.017684521219449197, "roaming_pacote": 0.003922314863362591, "recarga_saldo": 0.09246415679329692, "vas_contratacao": 0.007989485777875355, "recarga_realizar": 0.006432939810428544, "conta_explicacao": 0.04945484939759541, "internet_consumo": 0.033550810193832256, "recarga_nao_creditada": 0.011814274869167338, "suporte_chip_esim": 0.016387859420433117, "sem_correspondencia": 0.29986572377333687}, "confidence": 0.29986572377333687, "input_tokens": 40, "latency_ms": 451.3387129999842} +{"id": "g0064-recarga_saldo-informal_abreviado-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.06722533997110182, "roaming_cobranca": 0.0042169249599757356, "recarga_saldo": 0.2898480124984464, "internet_consumo": 0.044832030410976546, "fidelidade_resgate": 0.02610387208581156, "conta_pagamento_confirmacao": 0.10522232665256537, "plano_troca": 0.015150781452736564, "troca_numero": 0.004834271713356274, "marketplace_compra": 0.028621741892045242, "recarga_realizar": 0.009099116015861233, "recarga_nao_creditada": 0.0053778581812599065, "sem_correspondencia": 0.3994677241658634}, "confidence": 0.3994677241658634, "input_tokens": 32, "latency_ms": 264.0461459999983} +{"id": "g0064-recarga_saldo-informal_abreviado-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.3354314452415426, "internet_consumo": 0.04269660865166033, "recarga_nao_creditada": 0.004106841377100908, "internet_pacote_adicional": 0.04682626789673026, "conta_explicacao": 0.026809892643374755, "negociacao_religacao": 0.1292677180041049, "conta_vencimento": 0.004304125759727733, "conta_segunda_via": 0.01552498288193659, "desconto_retencao": 0.0063942077273595795, "plano_consulta": 0.06755081336133463, "vas_consulta": 0.11304635917960618, "suporte_configuracao": 0.018648830544184793, "suporte_chip_esim": 0.003782043338661016, "marketplace_pedido": 0.024832873698145456, "recarga_realizar": 0.012536413544374526, "sem_correspondencia": 0.14824057615015573}, "confidence": 0.3354314452415426, "input_tokens": 37, "latency_ms": 432.24233099999765} +{"id": "g0064-recarga_saldo-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.020366618561495978, "internet_consumo": 0.08142259032594107, "recarga_nao_creditada": 0.019133767255647235, "sem_correspondencia": 0.8790770238569157}, "confidence": 0.8790770238569157, "input_tokens": 32, "latency_ms": 130.68565399998988} +{"id": "g0064-recarga_saldo-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.011820064307187484, "conta_segunda_via": 0.028794093579328918, "conta_debito_automatico_digital": 0.010540399209577627, "recarga_realizar": 0.012162723012141743, "cancelamento_linha": 0.006300436970757462, "vas_consulta": 0.17150209045493553, "internet_pacote_adicional": 0.12252405460346236, "bonus_nao_recebido": 0.03476539464828583, "internet_consumo": 0.11514953732725525, "plano_consulta": 0.128461757280782, "recarga_nao_creditada": 0.05469720183419055, "sem_correspondencia": 0.30328224677209525}, "confidence": 0.30328224677209525, "input_tokens": 35, "latency_ms": 286.98715900003435} +{"id": "g0064-recarga_saldo-informal_abreviado-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.03758684713781687, "recarga_nao_creditada": 0.025565679396644805, "recarga_realizar": 0.010030353890226211, "cadastro_atualizacao": 0.07543318310826345, "conta_contestacao": 0.14739244345094757, "negociacao_religacao": 0.006751160904817026, "conta_vencimento": 0.005937793557545255, "atendimento_humano": 0.13373986484437578, "recarga_saldo": 0.28725562783728364, "portabilidade": 0.007552884391079145, "vas_contratacao": 0.005423212666357129, "internet_consumo": 0.02140257789504131, "plano_nova_linha": 0.02860477322063326, "parceiros_ofertas": 0.03678031057627398, "roaming_pacote": 0.0026754849855073533, "sem_correspondencia": 0.16786780213718722}, "confidence": 0.28725562783728364, "input_tokens": 39, "latency_ms": 419.9781180000173} +{"id": "g0064-recarga_saldo-informal_abreviado-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.013415214543159984, "recarga_saldo": 0.5705370280400989, "internet_consumo": 0.03648278845249308, "sem_correspondencia": 0.37956496896424813}, "confidence": 0.5705370280400989, "input_tokens": 35, "latency_ms": 133.47439799997574} +{"id": "g0064-recarga_saldo-informal_abreviado-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.04476244774736083, "recarga_saldo": 0.12756760495639352, "recarga_realizar": 0.007767760707522225, "sem_correspondencia": 0.8199021865887234}, "confidence": 0.8199021865887234, "input_tokens": 34, "latency_ms": 133.8594389999912} +{"id": "g0064-recarga_saldo-informal_abreviado-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.012527699320616894, "recarga_saldo": 0.6819199270323734, "roaming_cobranca": 0.0027079498144910964, "suporte_chip_esim": 0.004812445964596607, "recarga_nao_creditada": 0.008256198052134131, "parceiros_ofertas": 0.0647723315069723, "internet_consumo": 0.029733837544652735, "sem_correspondencia": 0.19526961076416288}, "confidence": 0.6819199270323734, "input_tokens": 31, "latency_ms": 200.09138800003257} +{"id": "g0064-recarga_saldo-informal_abreviado-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.10802417827546695, "beneficios_consulta": 0.13614892750377086, "roaming_pacote": 0.004063497235022761, "marketplace_pedido": 0.04011269224634448, "recarga_saldo": 0.09947283413139939, "recarga_nao_creditada": 0.12695964975763652, "plano_nova_linha": 0.03137453597255066, "internet_consumo": 0.03838836342710257, "portabilidade": 0.021307076931403233, "fidelidade_pontos": 0.09023821215244895, "roaming_cobranca": 0.005154982595651212, "recarga_realizar": 0.011098843828653056, "marketplace_compra": 0.024293006955800004, "negociacao_divida": 0.01297069134747944, "atendimento_humano": 0.05013480705467582, "sem_correspondencia": 0.2002577005845941}, "confidence": 0.2002577005845941, "input_tokens": 38, "latency_ms": 436.57431799999813} +{"id": "g0069-recarga_saldo-indireto_multiplo-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 184, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"roaming_duvida": 0.011412911477085211, "seguranca_perda_roubo": 0.004176930315317582, "internet_consumo": 0.16844689002817465, "conta_pagamento_confirmacao": 0.044953828289855016, "vas_contratacao": 0.010291370979360127, "cancelamento_linha": 0.0024362472994734602, "recarga_nao_creditada": 0.05267112438467058, "conta_segunda_via": 0.008010274329639742, "recarga_realizar": 0.012809100850961012, "conta_debito_automatico_digital": 0.0062677233136350955, "suporte_sem_sinal": 0.1647923208236813, "roaming_pacote": 0.009448356453469807, "vas_consulta": 0.33263005141274515, "reclamacao_atendimento": 0.03489713196109902, "recarga_saldo": 0.013271877809089207, "sem_correspondencia": 0.12348386027174305}, "confidence": 0.33263005141274515, "input_tokens": 77, "latency_ms": 514.5187179999766} +{"id": "g0069-recarga_saldo-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 96, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.06165165854701818, "recarga_nao_creditada": 0.0416550054221411, "marketplace_pedido": 0.0865488376534262, "conta_pagamento_confirmacao": 0.13241662835236853, "vas_cancelamento": 0.004913650178519068, "desconto_retencao": 0.017796385038846077, "plano_troca": 0.0086210151042222, "cadastro_atualizacao": 0.06070341203156419, "bonus_nao_recebido": 0.01868207275781374, "marketplace_compra": 0.05515387718637229, "recarga_saldo": 0.21530157614676787, "conta_vencimento": 0.0135404674220569, "roaming_duvida": 0.012353162522251018, "conta_segunda_via": 0.011385645081159933, "internet_pacote_adicional": 0.09226587644223815, "sem_correspondencia": 0.16701073011323456}, "confidence": 0.21530157614676787, "input_tokens": 49, "latency_ms": 469.90664399999105} +{"id": "g0069-recarga_saldo-indireto_multiplo-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"troca_numero": 0.002452114579835106, "internet_consumo": 0.06721876514689928, "recarga_nao_creditada": 0.0062172961918360355, "vas_contratacao": 0.01898853653817063, "reclamacao_atendimento": 0.03574724470441757, "cancelamento_linha": 0.0033021582991199687, "conta_debito_automatico_digital": 0.006034014704399639, "recarga_realizar": 0.008964777861502177, "vas_consulta": 0.289395211105734, "plano_consulta": 0.10465056376077307, "cadastro_atualizacao": 0.027985285772113462, "portabilidade": 0.010188797417640704, "recarga_saldo": 0.21306420713851085, "negociacao_religacao": 0.007706887966206614, "conta_segunda_via": 0.010286847057611353, "sem_correspondencia": 0.18779729175522952}, "confidence": 0.289395211105734, "input_tokens": 60, "latency_ms": 459.52036299996735} +{"id": "g0069-recarga_saldo-indireto_multiplo-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.09379144146535462, "recarga_realizar": 0.021637704675421747, "recarga_saldo": 0.08610070680542897, "sem_correspondencia": 0.7984701470537947}, "confidence": 0.7984701470537947, "input_tokens": 50, "latency_ms": 142.05278999997972} +{"id": "g0069-recarga_saldo-indireto_multiplo-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 142, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.025503252996064058, "roaming_pacote": 0.004678628179230947, "internet_consumo": 0.035786053119543845, "reclamacao_atendimento": 0.1037018053715568, "conta_contestacao": 0.05955713917116084, "plano_troca": 0.014281835200600343, "recarga_nao_creditada": 0.012377028981734142, "conta_debito_automatico_digital": 0.01280644880416939, "recarga_saldo": 0.3027196084132592, "fidelidade_resgate": 0.06297699681692415, "negociacao_religacao": 0.010819960934750615, "sem_correspondencia": 0.3547912420110057}, "confidence": 0.3547912420110057, "input_tokens": 64, "latency_ms": 303.33881499996096} +{"id": "g0069-recarga_saldo-indireto_multiplo-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.0265842939904067, "recarga_saldo": 0.03131429140993534, "internet_consumo": 0.075741396200747, "sem_correspondencia": 0.866360018398911}, "confidence": 0.866360018398911, "input_tokens": 64, "latency_ms": 147.71572800003696} +{"id": "g0069-recarga_saldo-indireto_multiplo-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.00851607787164476, "plano_troca": 0.008141344401787952, "roaming_duvida": 0.010973109848369226, "fidelidade_resgate": 0.011701976864083703, "bonus_nao_recebido": 0.003828868730232769, "cadastro_atualizacao": 0.04247520113018081, "internet_consumo": 0.048324789784394966, "negociacao_divida": 0.005190708201577829, "recarga_saldo": 0.7225444306770185, "conta_vencimento": 0.004063364578322464, "roaming_pacote": 0.004651740652529885, "marketplace_compra": 0.01274810915894605, "recarga_nao_creditada": 0.004872525569695245, "recarga_realizar": 0.014251316877662228, "parceiros_ofertas": 0.020159207256288444, "sem_correspondencia": 0.07755722839726523}, "confidence": 0.7225444306770185, "input_tokens": 48, "latency_ms": 445.1212199999759} +{"id": "g0069-recarga_saldo-indireto_multiplo-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.048645442809901455, "recarga_realizar": 0.004524366333842877, "internet_consumo": 0.012315609136797596, "vas_cancelamento": 0.7820939195855413, "recarga_nao_creditada": 0.0027364677890851148, "recarga_saldo": 0.05952649019162991, "conta_vencimento": 0.0055004771142128945, "sem_correspondencia": 0.08465722703898881}, "confidence": 0.7820939195855413, "input_tokens": 68, "latency_ms": 217.25250299999743} +{"id": "g0069-recarga_saldo-indireto_multiplo-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_troca": 0.010792824701046052, "recarga_nao_creditada": 0.05913791948704599, "reclamacao_atendimento": 0.030674206835710795, "parceiros_ofertas": 0.047732361816839694, "internet_consumo": 0.08262808821008567, "fidelidade_resgate": 0.01874311499979439, "internet_pacote_adicional": 0.05697833884641231, "marketplace_compra": 0.022694012699690024, "conta_explicacao": 0.07774816641719297, "conta_contestacao": 0.0660457627076561, "recarga_realizar": 0.008515813594135599, "roaming_pacote": 0.0027184542926771676, "conta_debito_automatico_digital": 0.09160900337792383, "vas_consulta": 0.2881107400086515, "recarga_saldo": 0.012986252398828568, "sem_correspondencia": 0.12288493960630933}, "confidence": 0.2881107400086515, "input_tokens": 64, "latency_ms": 460.72829900003853} +{"id": "g0069-recarga_saldo-indireto_multiplo-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_pacote_adicional": 0.07538015184793197, "recarga_saldo": 0.2606758998518093, "bonus_nao_recebido": 0.018998678242824647, "negociacao_religacao": 0.022780011702887386, "negociacao_divida": 0.009284556583932882, "desconto_retencao": 0.01134346114443258, "internet_consumo": 0.19818022293466453, "conta_explicacao": 0.043598237160642525, "parceiros_ofertas": 0.021776042270212185, "recarga_realizar": 0.009501371267213357, "recarga_nao_creditada": 0.11853712465976017, "sem_correspondencia": 0.20994424233368852}, "confidence": 0.2606758998518093, "input_tokens": 60, "latency_ms": 300.95188699999653} +{"id": "g0069-recarga_saldo-indireto_multiplo-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta", "desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 0.013205459400116915, "recarga_realizar": 0.03448392336811482, "conta_pagamento_confirmacao": 0.10807725852375787, "suporte_chip_esim": 0.011452216582282852, "internet_consumo": 0.04571460157635196, "roaming_pacote": 0.007236175315931545, "recarga_saldo": 0.44767544049571545, "sem_correspondencia": 0.3321549247377286}, "confidence": 0.44767544049571545, "input_tokens": 59, "latency_ms": 225.89499600002227} +{"id": "g0069-recarga_saldo-indireto_multiplo-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 144, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.15391470147859973, "bonus_nao_recebido": 0.06924927824923519, "conta_vencimento": 0.00994744781522197, "internet_consumo": 0.07425159049961887, "recarga_saldo": 0.03234205322693169, "desconto_retencao": 0.027434832734581097, "internet_problema_conexao": 0.04657100782012177, "seguranca_fraude": 0.04585921661870442, "parceiros_ofertas": 0.181359629749664, "recarga_nao_creditada": 0.11721700167915966, "recarga_realizar": 0.012862764942733237, "sem_correspondencia": 0.22899047518542837}, "confidence": 0.22899047518542837, "input_tokens": 62, "latency_ms": 310.667570000021} +{"id": "g0073-recarga_nao_creditada-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.06055769109690129, "recarga_realizar": 0.2259653716599852, "bonus_nao_recebido": 0.10804727210227737, "sem_correspondencia": 0.6054296651408362}, "confidence": 0.6054296651408362, "input_tokens": 51, "latency_ms": 166.623383000001} +{"id": "g0073-recarga_nao_creditada-regionalismo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 0.10631703394814758, "plano_consulta": 0.07641708504348692, "roaming_duvida": 0.008679278647563984, "recarga_saldo": 0.04669131209581483, "conta_pagamento_confirmacao": 0.08682844495623644, "internet_consumo": 0.03727791652787787, "recarga_realizar": 0.03476312192784141, "vas_contratacao": 0.00839261568150155, "bonus_nao_recebido": 0.04720180727848896, "conta_debito_automatico_digital": 0.010691267995825976, "negociacao_divida": 0.012525818963950372, "atendimento_humano": 0.04279222935099606, "fidelidade_resgate": 0.012174240017083884, "recarga_nao_creditada": 0.2208587791473527, "internet_problema_conexao": 0.06437702812730668, "sem_correspondencia": 0.18401202029052482}, "confidence": 0.2208587791473527, "input_tokens": 49, "latency_ms": 558.1706479999866} +{"id": "g0073-recarga_nao_creditada-regionalismo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.2960233831989491, "recarga_realizar": 0.01914925028350389, "conta_pagamento_confirmacao": 0.1902076651792701, "sem_correspondencia": 0.49461970133827693}, "confidence": 0.49461970133827693, "input_tokens": 50, "latency_ms": 150.46001799998976} +{"id": "g0073-recarga_nao_creditada-regionalismo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.5874764099236539, "bonus_nao_recebido": 0.11624415955003617, "conta_pagamento_confirmacao": 0.05286523662026608, "sem_correspondencia": 0.24341419390604382}, "confidence": 0.5874764099236539, "input_tokens": 49, "latency_ms": 155.28285900001038} +{"id": "g0073-recarga_nao_creditada-regionalismo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.7121990018866547, "bonus_nao_recebido": 0.03772739475593471, "conta_pagamento_confirmacao": 0.028801975089392536, "sem_correspondencia": 0.22127162826801802}, "confidence": 0.7121990018866547, "input_tokens": 43, "latency_ms": 147.45728700000882} +{"id": "g0073-recarga_nao_creditada-regionalismo-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09563646925579103, "bonus_nao_recebido": 0.11590104204711192, "recarga_nao_creditada": 0.07885937902750435, "sem_correspondencia": 0.7096031096695927}, "confidence": 0.7096031096695927, "input_tokens": 42, "latency_ms": 148.11707200004776} +{"id": "g0073-recarga_nao_creditada-regionalismo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.03093070397140538, "troca_numero": 0.001888819884874146, "recarga_realizar": 0.14783208894556732, "conta_pagamento_confirmacao": 0.04466179929105819, "recarga_nao_creditada": 0.14168071106866514, "conta_explicacao": 0.07937120287725391, "cadastro_atualizacao": 0.0438977348347752, "bonus_nao_recebido": 0.06722545320127674, "recarga_saldo": 0.17769373150715048, "roaming_pacote": 0.004745870148600356, "internet_problema_conexao": 0.05009758991214157, "sem_correspondencia": 0.20997429435723156}, "confidence": 0.20997429435723156, "input_tokens": 49, "latency_ms": 295.4583590000084} +{"id": "g0073-recarga_nao_creditada-regionalismo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.038356578115344396, "conta_pagamento_confirmacao": 0.1670988289243862, "bonus_nao_recebido": 0.1681077717002809, "marketplace_pedido": 0.043475086274188786, "recarga_saldo": 0.028205444644675497, "conta_contestacao": 0.08471500570330799, "recarga_nao_creditada": 0.25658632662970043, "sem_correspondencia": 0.21345495800811579}, "confidence": 0.25658632662970043, "input_tokens": 51, "latency_ms": 225.35770399997546} +{"id": "g0073-recarga_nao_creditada-regionalismo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.1191286407880241, "recarga_saldo": 0.04821122217847179, "bonus_nao_recebido": 0.1794512328704278, "cancelamento_linha": 0.010659549722843515, "internet_problema_conexao": 0.027783456206915445, "recarga_nao_creditada": 0.35688151059110773, "recarga_realizar": 0.01346955863569397, "sem_correspondencia": 0.24441482900651562}, "confidence": 0.35688151059110773, "input_tokens": 43, "latency_ms": 224.33439899998575} +{"id": "g0073-recarga_nao_creditada-regionalismo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_contestacao": 0.17497612120407532, "bonus_nao_recebido": 0.08972126032422098, "recarga_realizar": 0.10382591686438687, "suporte_sem_sinal": 0.18601372396261434, "recarga_saldo": 0.0641360565689677, "recarga_nao_creditada": 0.1002553081544951, "conta_pagamento_confirmacao": 0.058262119548689525, "suporte_configuracao": 0.03282128569023424, "cancelamento_linha": 0.014133098199596624, "vas_cancelamento": 0.014715393655707558, "suporte_chip_esim": 0.006894924048501474, "sem_correspondencia": 0.15424479177851025}, "confidence": 0.18601372396261434, "input_tokens": 49, "latency_ms": 347.440129000006} +{"id": "g0073-recarga_nao_creditada-regionalismo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.2736401124978133, "roaming_duvida": 0.017226615084804005, "plano_nova_linha": 0.026473274169759402, "recarga_saldo": 0.05058161098251408, "marketplace_pedido": 0.037169738094195014, "atendimento_humano": 0.04652815216947509, "recarga_realizar": 0.02837168221900953, "conta_contestacao": 0.10997866749636337, "recarga_nao_creditada": 0.11265873090378827, "conta_segunda_via": 0.04037933664794783, "bonus_nao_recebido": 0.0364559240016892, "sem_correspondencia": 0.22053615573264096}, "confidence": 0.2736401124978133, "input_tokens": 42, "latency_ms": 301.44457400001556} +{"id": "g0073-recarga_nao_creditada-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0063052369659780455, "negociacao_divida": 0.030159669258537563, "recarga_realizar": 0.03862050343177403, "conta_pagamento_confirmacao": 0.12868937166845967, "conta_debito_automatico_digital": 0.02966904855227492, "portabilidade": 0.019157457079761613, "cadastro_atualizacao": 0.08003861032221393, "recarga_saldo": 0.06686641665977822, "bonus_nao_recebido": 0.17395832211186704, "marketplace_compra": 0.04006230618473938, "fidelidade_resgate": 0.0401815340944124, "sem_correspondencia": 0.3462915236702032}, "confidence": 0.3462915236702032, "input_tokens": 48, "latency_ms": 319.34885999999096} +{"id": "g0074-recarga_nao_creditada-emocional-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.14279506089223754, "conta_pagamento_confirmacao": 0.236387052116854, "recarga_saldo": 0.055514292790102344, "conta_segunda_via": 0.035561100840754464, "recarga_realizar": 0.029242153328580333, "bonus_nao_recebido": 0.0385840734364713, "internet_consumo": 0.04880136787597951, "plano_nova_linha": 0.014473879263791864, "negociacao_religacao": 0.012047398308018539, "recarga_nao_creditada": 0.10245406971159066, "suporte_chip_esim": 0.008712498763250146, "sem_correspondencia": 0.27542705267236933}, "confidence": 0.27542705267236933, "input_tokens": 48, "latency_ms": 308.9108709999664} +{"id": "g0074-recarga_nao_creditada-emocional-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.4374752395666932, "recarga_saldo": 0.038632281592320336, "bonus_nao_recebido": 0.0686689549057711, "roaming_pacote": 0.00579096942700688, "conta_debito_automatico_digital": 0.01241766397043097, "conta_pagamento_confirmacao": 0.06417073387114289, "recarga_realizar": 0.08014180608265425, "sem_correspondencia": 0.29270235058398036}, "confidence": 0.4374752395666932, "input_tokens": 44, "latency_ms": 236.4857249999659} +{"id": "g0074-recarga_nao_creditada-emocional-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 0.0030426660362360167, "cadastro_atualizacao": 0.0026667006555171654, "bonus_nao_recebido": 0.004179265853592418, "roaming_cobranca": 0.00043325315738160084, "negociacao_religacao": 0.0008888794189680338, "recarga_realizar": 0.004657261581404844, "internet_problema_conexao": 0.0016881517520237015, "conta_debito_automatico_digital": 0.0008424806950500786, "fidelidade_pontos": 0.003654423435699593, "recarga_saldo": 0.0032966919541728913, "conta_pagamento_confirmacao": 0.012359160110462073, "marketplace_pedido": 0.0034981735832969423, "fidelidade_resgate": 0.0013283147829673805, "recarga_nao_creditada": 0.9250339949412031, "atendimento_humano": 0.0037313457916155614, "sem_correspondencia": 0.028699236250408648}, "confidence": 0.9250339949412031, "input_tokens": 49, "latency_ms": 500.60686399996257} +{"id": "g0074-recarga_nao_creditada-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_realizar": 0.04630293090054187, "conta_pagamento_confirmacao": 0.06701590320515344, "bonus_nao_recebido": 0.486647471387609, "sem_correspondencia": 0.4000336945066957}, "confidence": 0.486647471387609, "input_tokens": 46, "latency_ms": 151.2209050000024} +{"id": "g0074-recarga_nao_creditada-emocional-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.05949545385708866, "recarga_nao_creditada": 0.12572335634872214, "recarga_realizar": 0.09545079191994107, "conta_explicacao": 0.06637376250145902, "conta_vencimento": 0.014116182292274432, "marketplace_compra": 0.02587341401546833, "seguranca_perda_roubo": 0.050664176762215345, "bonus_nao_recebido": 0.03582168210349908, "recarga_saldo": 0.033766283075528605, "conta_segunda_via": 0.04128495419241693, "conta_pagamento_confirmacao": 0.16690256445545415, "sem_correspondencia": 0.28452737847593224}, "confidence": 0.28452737847593224, "input_tokens": 46, "latency_ms": 328.2717179999963} +{"id": "g0074-recarga_nao_creditada-emocional-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.03029920575603439, "cancelamento_linha": 0.0028782675351385683, "negociacao_divida": 0.014997591464598578, "recarga_nao_creditada": 0.292802773152501, "parceiros_ofertas": 0.06586667647138313, "suporte_configuracao": 0.0235177054115889, "roaming_pacote": 0.0033212488228652206, "recarga_saldo": 0.029266199442150215, "internet_pacote_adicional": 0.11725391587015911, "conta_pagamento_confirmacao": 0.08264101175025287, "roaming_duvida": 0.010474860527053199, "bonus_nao_recebido": 0.036251756303377694, "reclamacao_atendimento": 0.12799307179398725, "portabilidade": 0.007746017656687116, "marketplace_pedido": 0.020679507101923296, "sem_correspondencia": 0.1340101909402995}, "confidence": 0.292802773152501, "input_tokens": 47, "latency_ms": 495.83068000004005} +{"id": "g0074-recarga_nao_creditada-emocional-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0749942196534376, "bonus_nao_recebido": 0.07649565317118943, "recarga_nao_creditada": 0.3668455995579302, "sem_correspondencia": 0.4816645276174427}, "confidence": 0.4816645276174427, "input_tokens": 41, "latency_ms": 159.1398740000045} +{"id": "g0074-recarga_nao_creditada-emocional-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.007168575684050657, "recarga_nao_creditada": 0.9431843215559048, "bonus_nao_recebido": 0.0068871635102202185, "sem_correspondencia": 0.04275993924982427}, "confidence": 0.9431843215559048, "input_tokens": 40, "latency_ms": 178.9417280000407} +{"id": "g0074-recarga_nao_creditada-emocional-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"seguranca_perda_roubo": 0.06147401817103952, "beneficios_consulta": 0.20450550441563667, "bonus_nao_recebido": 0.06386041679893872, "conta_pagamento_confirmacao": 0.22384460405911313, "recarga_realizar": 0.01302260727123073, "negociacao_divida": 0.018350165448408645, "parceiros_ofertas": 0.07253532155554704, "roaming_pacote": 0.004819565947472284, "recarga_saldo": 0.019565241529768396, "recarga_nao_creditada": 0.0928928410669821, "negociacao_religacao": 0.011959943992774594, "sem_correspondencia": 0.21316976974308818}, "confidence": 0.22384460405911313, "input_tokens": 41, "latency_ms": 325.6705009999905} +{"id": "g0074-recarga_nao_creditada-emocional-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_debito_automatico_digital": 0.04897615549575169, "recarga_saldo": 0.023923940246984278, "portabilidade": 0.004721292522109009, "desconto_retencao": 0.013853729438903275, "reclamacao_atendimento": 0.1165860127968026, "conta_vencimento": 0.003698697259097903, "recarga_nao_creditada": 0.2004737056554428, "recarga_realizar": 0.028236783539181156, "bonus_nao_recebido": 0.03180540506348918, "conta_pagamento_confirmacao": 0.03948973682112422, "internet_pacote_adicional": 0.1362632429708008, "vas_cancelamento": 0.010309669686039356, "suporte_sem_sinal": 0.15798849628856843, "negociacao_religacao": 0.00476782465980847, "suporte_configuracao": 0.015653109932363442, "sem_correspondencia": 0.1632521976235334}, "confidence": 0.2004737056554428, "input_tokens": 49, "latency_ms": 550.0956130000532} +{"id": "g0074-recarga_nao_creditada-emocional-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.03689045678672816, "recarga_saldo": 0.0468497666671736, "bonus_nao_recebido": 0.04172091758197096, "recarga_nao_creditada": 0.10382272617881064, "negociacao_divida": 0.015355767045792534, "portabilidade": 0.007972423588137283, "suporte_sem_sinal": 0.17072156854243037, "conta_vencimento": 0.013222563463818213, "suporte_chip_esim": 0.007319703860462809, "cadastro_atualizacao": 0.024093826234177437, "troca_numero": 0.00277134671497631, "conta_pagamento_confirmacao": 0.09591266115371751, "internet_consumo": 0.05139980252153127, "recarga_realizar": 0.05445519236544514, "plano_consulta": 0.07078141425757396, "sem_correspondencia": 0.2567098630372538}, "confidence": 0.2567098630372538, "input_tokens": 45, "latency_ms": 462.53207000000884} +{"id": "g0074-recarga_nao_creditada-emocional-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.06753046008965546, "recarga_realizar": 0.008246059460365647, "cadastro_atualizacao": 0.015907684207736368, "atendimento_humano": 0.011868573625742306, "bonus_nao_recebido": 0.01302123710774711, "recarga_nao_creditada": 0.7866089278091859, "recarga_saldo": 0.006932255753883811, "sem_correspondencia": 0.08988480194568334}, "confidence": 0.7866089278091859, "input_tokens": 37, "latency_ms": 231.55586100000392} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.04706242354042404, "conta_explicacao": 0.06610377942592807, "conta_pagamento_confirmacao": 0.14578583979117807, "recarga_nao_creditada": 0.017458610407370522, "recarga_saldo": 0.1298529965462689, "fidelidade_pontos": 0.05011151407488705, "vas_contratacao": 0.010522388956029978, "bonus_nao_recebido": 0.010837444210232389, "parceiros_ofertas": 0.0407040123151542, "roaming_duvida": 0.005381065007765948, "reclamacao_atendimento": 0.019672122045007796, "internet_pacote_adicional": 0.2843263177065424, "plano_troca": 0.014000727931975987, "plano_nova_linha": 0.011764314140682387, "atendimento_humano": 0.02434700192477882, "sem_correspondencia": 0.12206944197577345}, "confidence": 0.2843263177065424, "input_tokens": 46, "latency_ms": 459.6827809999695} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.1200762858952752, "conta_pagamento_confirmacao": 0.07691996200740507, "recarga_nao_creditada": 0.2705208538239813, "sem_correspondencia": 0.5324828982733385}, "confidence": 0.5324828982733385, "input_tokens": 53, "latency_ms": 158.5823839999989} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.09595210163266274, "conta_pagamento_confirmacao": 0.03150506709216436, "recarga_realizar": 0.00574098251510075, "recarga_saldo": 0.004949602794062736, "marketplace_pedido": 0.013702596620718835, "bonus_nao_recebido": 0.013364570296248149, "recarga_nao_creditada": 0.7621027873397508, "sem_correspondencia": 0.07268229170929165}, "confidence": 0.7621027873397508, "input_tokens": 36, "latency_ms": 217.5013849999914} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.42745338915020104, "conta_pagamento_confirmacao": 0.05232801171404097, "bonus_nao_recebido": 0.14082026166870606, "sem_correspondencia": 0.3793983374670519}, "confidence": 0.42745338915020104, "input_tokens": 56, "latency_ms": 164.64708699999164} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.17196688536462054, "reclamacao_atendimento": 0.1580986871784186, "bonus_nao_recebido": 0.0936633449140008, "recarga_saldo": 0.02941169858197771, "fidelidade_resgate": 0.017425243298297095, "conta_pagamento_confirmacao": 0.16846468025254124, "recarga_realizar": 0.028248426362362494, "sem_correspondencia": 0.3327210340477815}, "confidence": 0.3327210340477815, "input_tokens": 36, "latency_ms": 225.67277399997465} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano", "recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"vas_consulta": 0.04348124516644057, "troca_numero": 0.000992832663281751, "marketplace_pedido": 0.013415956942650992, "conta_contestacao": 0.07675184884008937, "recarga_saldo": 0.29590179750985185, "conta_pagamento_confirmacao": 0.04758995382584868, "parceiros_ofertas": 0.08625569095164645, "plano_consulta": 0.04902033502236887, "seguranca_perda_roubo": 0.019295859663658516, "cancelamento_linha": 0.002379093730095456, "atendimento_humano": 0.17335474298651093, "internet_problema_conexao": 0.017552758949625307, "reclamacao_atendimento": 0.05126667778991091, "conta_vencimento": 0.004348889784460902, "roaming_duvida": 0.006843138998390452, "sem_correspondencia": 0.11154917717516899}, "confidence": 0.29590179750985185, "input_tokens": 46, "latency_ms": 462.4654530000498} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.034850874854459944, "bonus_nao_recebido": 0.02102922570623646, "atendimento_humano": 0.019499627018560936, "vas_consulta": 0.09385523685157825, "recarga_saldo": 0.006847250163575992, "recarga_nao_creditada": 0.6288552013239485, "recarga_realizar": 0.008074205786100049, "sem_correspondencia": 0.18698837829553988}, "confidence": 0.6288552013239485, "input_tokens": 35, "latency_ms": 240.28229700002157} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.31410317095477, "bonus_nao_recebido": 0.03146762919927152, "recarga_realizar": 0.10441633055062641, "recarga_saldo": 0.01276047959739713, "internet_consumo": 0.016648645356700072, "recarga_nao_creditada": 0.3712231689702333, "conta_pagamento_confirmacao": 0.032071983072533415, "sem_correspondencia": 0.11730859229846821}, "confidence": 0.3712231689702333, "input_tokens": 61, "latency_ms": 266.5582029999882} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.14367858003612102, "conta_pagamento_confirmacao": 0.10451135350797634, "bonus_nao_recebido": 0.23245111800584548, "sem_correspondencia": 0.5193589484500571}, "confidence": 0.5193589484500571, "input_tokens": 43, "latency_ms": 180.01113200000418} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.07474538885766294, "desconto_retencao": 0.015804324725945867, "recarga_saldo": 0.05549477935707998, "internet_consumo": 0.030987982543792106, "internet_problema_conexao": 0.017284151633493974, "suporte_sem_sinal": 0.04108390695548924, "bonus_nao_recebido": 0.03887204558336113, "conta_vencimento": 0.0053700391722201705, "negociacao_religacao": 0.004736706742424979, "recarga_realizar": 0.03728068720655509, "recarga_nao_creditada": 0.38244054754336915, "vas_cancelamento": 0.005430712976949919, "plano_consulta": 0.06552252350389322, "seguranca_perda_roubo": 0.05301768848440886, "conta_contestacao": 0.10484253898303363, "sem_correspondencia": 0.06708597573031978}, "confidence": 0.38244054754336915, "input_tokens": 55, "latency_ms": 526.1259209999594} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_religacao": 0.009456491524927188, "roaming_duvida": 0.006163606091526851, "cancelamento_linha": 0.0028451714544686806, "fidelidade_resgate": 0.007593195014902936, "recarga_realizar": 0.20997953785459647, "bonus_nao_recebido": 0.011954548131303974, "recarga_nao_creditada": 0.25996087595563366, "conta_pagamento_confirmacao": 0.03078806608671622, "recarga_saldo": 0.18392798814002673, "vas_consulta": 0.09792184307610102, "marketplace_pedido": 0.02057424264226538, "sem_correspondencia": 0.15883443402753086}, "confidence": 0.25996087595563366, "input_tokens": 41, "latency_ms": 339.12923700000874} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 127, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.48136704576324657, "conta_pagamento_confirmacao": 0.08586236198799892, "roaming_duvida": 0.01011590677852315, "internet_problema_conexao": 0.026565162360732995, "recarga_saldo": 0.03312127419454856, "vas_consulta": 0.10824676546676285, "cancelamento_linha": 0.002447683648587344, "recarga_realizar": 0.059948387773803596, "bonus_nao_recebido": 0.017045200471679272, "roaming_cobranca": 0.00633946386725886, "reclamacao_atendimento": 0.08374096578228588, "sem_correspondencia": 0.085199781904572}, "confidence": 0.48136704576324657, "input_tokens": 61, "latency_ms": 382.23012899999276} +{"id": "g0077-plano_consulta-curto_neutro-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_duvida": 0.006720064689219148, "beneficios_consulta": 0.05247575056849921, "recarga_saldo": 0.005460257189022976, "plano_troca": 0.014666628126675794, "marketplace_pedido": 0.03891542562962376, "fidelidade_pontos": 0.05837805582764106, "internet_consumo": 0.09243116549316599, "internet_problema_conexao": 0.035435602151406, "portabilidade": 0.012356365128318699, "plano_nova_linha": 0.02411573199582224, "plano_consulta": 0.36142832124938334, "desconto_retencao": 0.013940060543688156, "roaming_cobranca": 0.004911052540203213, "vas_consulta": 0.07708779740400565, "internet_pacote_adicional": 0.05509043870281996, "sem_correspondencia": 0.14658728276050484}, "confidence": 0.36142832124938334, "input_tokens": 32, "latency_ms": 670.8606239999995} +{"id": "g0077-plano_consulta-curto_neutro-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.025067366753024484, "plano_consulta": 0.7307192710441324, "beneficios_consulta": 0.0369596370941387, "sem_correspondencia": 0.20725372510870443}, "confidence": 0.7307192710441324, "input_tokens": 34, "latency_ms": 241.42769299999145} +{"id": "g0077-plano_consulta-curto_neutro-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.19090561289795815, "plano_nova_linha": 0.018329668954199123, "plano_troca": 0.019184146161356434, "cancelamento_linha": 0.005831349566374643, "plano_consulta": 0.23887649945149972, "suporte_chip_esim": 0.013015599646556969, "beneficios_consulta": 0.13779896710906436, "sem_correspondencia": 0.3760581562129906}, "confidence": 0.3760581562129906, "input_tokens": 32, "latency_ms": 366.4151410000045} +{"id": "g0077-plano_consulta-curto_neutro-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.15902592671266932, "plano_troca": 0.0321654835090032, "troca_numero": 0.007587617468126962, "plano_consulta": 0.23123583822123642, "beneficios_consulta": 0.09622067472934683, "conta_vencimento": 0.008264363966571684, "plano_nova_linha": 0.03854205935981099, "sem_correspondencia": 0.4269580360332346}, "confidence": 0.4269580360332346, "input_tokens": 30, "latency_ms": 319.63432200001307} +{"id": "g0077-plano_consulta-curto_neutro-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.13485527051133595, "cancelamento_linha": 0.004294900227612723, "desconto_retencao": 0.04358190674668356, "cadastro_atualizacao": 0.02555711942311108, "internet_pacote_adicional": 0.11674647789145493, "troca_numero": 0.0024394639790425673, "plano_consulta": 0.2896475496605482, "reclamacao_atendimento": 0.0360560305752382, "plano_nova_linha": 0.018561970459820675, "internet_consumo": 0.0770105347754532, "marketplace_compra": 0.020114172268765208, "roaming_cobranca": 0.002784073821067879, "conta_contestacao": 0.01473843493940163, "recarga_saldo": 0.0038214828854626817, "plano_troca": 0.02336708644718592, "sem_correspondencia": 0.1864235253878157}, "confidence": 0.2896475496605482, "input_tokens": 30, "latency_ms": 630.952064999974} +{"id": "g0077-plano_consulta-curto_neutro-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.09288141859158609, "parceiros_ofertas": 0.08537491395068371, "plano_nova_linha": 0.04489471382481099, "plano_consulta": 0.3231483095825681, "plano_troca": 0.025918310459855366, "atendimento_humano": 0.060642972475582785, "beneficios_consulta": 0.09073867631938555, "sem_correspondencia": 0.2764006847955274}, "confidence": 0.3231483095825681, "input_tokens": 33, "latency_ms": 313.3206520000158} +{"id": "g0077-plano_consulta-curto_neutro-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.13217069030136336, "plano_nova_linha": 0.016357302444818537, "conta_segunda_via": 0.037402417005659036, "beneficios_consulta": 0.15106081758590242, "suporte_chip_esim": 0.011739397262948323, "roaming_cobranca": 0.003753518169349047, "portabilidade": 0.01372840236959808, "conta_pagamento_confirmacao": 0.04232921394168064, "plano_consulta": 0.292498465402771, "seguranca_fraude": 0.027157187095117555, "plano_troca": 0.014311390735660526, "sem_correspondencia": 0.25749119768513146}, "confidence": 0.292498465402771, "input_tokens": 34, "latency_ms": 349.0385939999783} +{"id": "g0077-plano_consulta-curto_neutro-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.07613800608391826, "desconto_retencao": 0.01591351874857294, "marketplace_pedido": 0.030968387953645572, "parceiros_ofertas": 0.0524792331636559, "plano_consulta": 0.4271054525822741, "conta_explicacao": 0.03038585317991905, "beneficios_consulta": 0.07909428447204253, "marketplace_compra": 0.026603946218886013, "seguranca_fraude": 0.02686091672333151, "plano_troca": 0.014519298231098475, "plano_nova_linha": 0.01749428409429812, "sem_correspondencia": 0.20243681854835752}, "confidence": 0.4271054525822741, "input_tokens": 35, "latency_ms": 325.58002000001807} +{"id": "g0077-plano_consulta-curto_neutro-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.07916817467201634, "conta_segunda_via": 0.06575123551354438, "plano_nova_linha": 0.028131497575995392, "beneficios_consulta": 0.13589217452162636, "plano_consulta": 0.17644194655852868, "cadastro_atualizacao": 0.037257580097680286, "plano_troca": 0.0179076594924681, "sem_correspondencia": 0.45944973156814045}, "confidence": 0.45944973156814045, "input_tokens": 30, "latency_ms": 336.99644000000717} +{"id": "g0077-plano_consulta-curto_neutro-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_nova_linha": 0.018085388296825367, "internet_consumo": 0.5160657054415004, "roaming_cobranca": 0.003922700783453349, "plano_consulta": 0.19372208739544244, "plano_troca": 0.014802629582271234, "roaming_duvida": 0.006774048954985961, "beneficios_consulta": 0.057083891459676524, "sem_correspondencia": 0.1895435480858447}, "confidence": 0.5160657054415004, "input_tokens": 30, "latency_ms": 305.2227420000122} +{"id": "g0077-plano_consulta-curto_neutro-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_cobranca": 0.0032240139193658655, "internet_consumo": 0.034383891387858904, "cadastro_atualizacao": 0.04535341048456209, "plano_nova_linha": 0.018800214907051152, "beneficios_consulta": 0.06412318790866826, "plano_consulta": 0.43084166397786283, "plano_troca": 0.016192787492848967, "sem_correspondencia": 0.3870808299217819}, "confidence": 0.43084166397786283, "input_tokens": 33, "latency_ms": 312.2670589999643} +{"id": "g0077-plano_consulta-curto_neutro-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.08808727683999293, "beneficios_consulta": 0.08374641987986126, "vas_cancelamento": 0.011394022157466334, "plano_consulta": 0.32425925820720974, "conta_segunda_via": 0.03750124308271848, "plano_nova_linha": 0.023249689706623167, "recarga_nao_creditada": 0.017764222482143988, "suporte_sem_sinal": 0.07070022321006567, "plano_troca": 0.030163626845520326, "desconto_retencao": 0.03680075817102788, "roaming_duvida": 0.009915828934309074, "conta_vencimento": 0.03222498814659277, "vas_contratacao": 0.01801296754834658, "recarga_realizar": 0.009448102937959299, "conta_contestacao": 0.02860376781422053, "sem_correspondencia": 0.17812760403594197}, "confidence": 0.32425925820720974, "input_tokens": 32, "latency_ms": 619.8606410000025} +{"id": "g0079-plano_consulta-erros_digitacao-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.0248051006346941, "plano_troca": 0.016771912574768066, "plano_nova_linha": 0.02245607040822506, "beneficios_consulta": 0.11949701607227325, "portabilidade": 0.015352657064795494, "plano_consulta": 0.5181487798690796, "internet_consumo": 0.029900522902607918, "sem_correspondencia": 0.2530679404735565}, "confidence": 0.5181487798690796, "input_tokens": 40, "latency_ms": 337.03283100004455} +{"id": "g0079-plano_consulta-erros_digitacao-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.5099632957305953, "cadastro_atualizacao": 0.02419862440515968, "reclamacao_atendimento": 0.04578556688007869, "plano_troca": 0.019677108992103242, "internet_consumo": 0.047006039089082075, "recarga_saldo": 0.0037504864591963176, "internet_problema_conexao": 0.00469722199709891, "cancelamento_linha": 0.0026017700964873487, "plano_consulta": 0.17301382861601436, "suporte_chip_esim": 0.003943784796100254, "plano_nova_linha": 0.010270682601149873, "sem_correspondencia": 0.15509159033693398}, "confidence": 0.5099632957305953, "input_tokens": 41, "latency_ms": 452.1345779999706} +{"id": "g0079-plano_consulta-erros_digitacao-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.13292699552528528, "beneficios_consulta": 0.13036174553347718, "plano_consulta": 0.4281760475170648, "sem_correspondencia": 0.3085352114241728}, "confidence": 0.4281760475170648, "input_tokens": 38, "latency_ms": 222.37212099997805} +{"id": "g0079-plano_consulta-erros_digitacao-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.07783639546985023, "internet_consumo": 0.0314130638750354, "plano_consulta": 0.49321521063469664, "sem_correspondencia": 0.39753533002041774}, "confidence": 0.49321521063469664, "input_tokens": 36, "latency_ms": 196.98256399999536} +{"id": "g0079-plano_consulta-erros_digitacao-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.27115269990353474, "internet_consumo": 0.0429209574512959, "beneficios_consulta": 0.11824092793760956, "sem_correspondencia": 0.5676854147075598}, "confidence": 0.5676854147075598, "input_tokens": 39, "latency_ms": 174.59189900000638} +{"id": "g0079-plano_consulta-erros_digitacao-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.06509146597477763, "fidelidade_resgate": 0.009094310696076404, "cadastro_atualizacao": 0.04978269723426911, "internet_consumo": 0.023178107965535447, "plano_nova_linha": 0.012358522066620487, "conta_pagamento_confirmacao": 0.021911060268634933, "plano_troca": 0.012905113465268554, "cancelamento_linha": 0.0021281251000560665, "marketplace_compra": 0.017350194454254713, "negociacao_religacao": 0.004423609811029969, "plano_consulta": 0.49469969520352286, "conta_debito_automatico_digital": 0.004409535663194452, "marketplace_pedido": 0.022547939672580914, "roaming_pacote": 0.0029014353554874047, "parceiros_ofertas": 0.032402696730032404, "sem_correspondencia": 0.22481549033865864}, "confidence": 0.49469969520352286, "input_tokens": 39, "latency_ms": 525.0336519999905} +{"id": "g0079-plano_consulta-erros_digitacao-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"seguranca_fraude": 0.04181522828673158, "plano_consulta": 0.3511941706060555, "plano_nova_linha": 0.02947265511468677, "beneficios_consulta": 0.1377521860434744, "internet_consumo": 0.027067708093816065, "recarga_realizar": 0.00668741395547899, "vas_consulta": 0.044036388096435376, "conta_pagamento_confirmacao": 0.041691220813632884, "recarga_saldo": 0.006243915782651834, "marketplace_compra": 0.02601909653525293, "roaming_pacote": 0.0034920166168207188, "seguranca_perda_roubo": 0.04890921347208258, "plano_troca": 0.027298780418418503, "marketplace_pedido": 0.02687510870776286, "conta_contestacao": 0.038336995245087054, "sem_correspondencia": 0.14310790221161193}, "confidence": 0.3511941706060555, "input_tokens": 42, "latency_ms": 479.76785299999847} +{"id": "g0079-plano_consulta-erros_digitacao-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.08818967246161376, "beneficios_consulta": 0.10865553727795763, "plano_consulta": 0.45967070193570697, "sem_correspondencia": 0.34348408832472166}, "confidence": 0.45967070193570697, "input_tokens": 40, "latency_ms": 170.3674249999949} +{"id": "g0079-plano_consulta-erros_digitacao-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.0686259133485316, "internet_consumo": 0.017382812078722047, "plano_consulta": 0.6921523938356413, "sem_correspondencia": 0.22183888073710503}, "confidence": 0.6921523938356413, "input_tokens": 38, "latency_ms": 158.84170600003245} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.020288302511915816, "plano_troca": 0.012605922617476456, "roaming_cobranca": 0.0007749078420035469, "internet_consumo": 0.0059484235855582854, "beneficios_consulta": 0.883627908352156, "cadastro_atualizacao": 0.009447650526391503, "fidelidade_pontos": 0.0044470618187941475, "sem_correspondencia": 0.0628598227457043}, "confidence": 0.883627908352156, "input_tokens": 40, "latency_ms": 243.0168650000155} +{"id": "g0079-plano_consulta-erros_digitacao-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.028840394297062307, "cadastro_atualizacao": 0.048931088195916815, "internet_consumo": 0.06914787943621922, "plano_consulta": 0.2898985516731829, "beneficios_consulta": 0.07512811728682196, "conta_pagamento_confirmacao": 0.03306981662487183, "plano_nova_linha": 0.03614040926490503, "sem_correspondencia": 0.4188437432210199}, "confidence": 0.4188437432210199, "input_tokens": 43, "latency_ms": 252.73532700003898} +{"id": "g0079-plano_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.006608076854403833, "fidelidade_pontos": 0.0816815924978901, "recarga_nao_creditada": 0.0011408119093797092, "vas_contratacao": 0.02132940254829732, "negociacao_religacao": 0.006636268922025929, "plano_nova_linha": 0.02548763333669542, "plano_troca": 0.016403292518292114, "internet_consumo": 0.3392211137331844, "seguranca_perda_roubo": 0.017961985752828123, "conta_debito_automatico_digital": 0.0038895747077017147, "beneficios_consulta": 0.1371666586681768, "portabilidade": 0.009240186486261863, "conta_segunda_via": 0.006612707390567722, "vas_consulta": 0.19025011197196054, "desconto_retencao": 0.008351822034774976, "sem_correspondencia": 0.1280187606675594}, "confidence": 0.3392211137331844, "input_tokens": 38, "latency_ms": 472.96906299999364} +{"id": "g0081-plano_consulta-emocional-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.019826454877884918, "plano_consulta": 0.40844759864469904, "internet_consumo": 0.038567095574152464, "plano_nova_linha": 0.04241695245947654, "beneficios_consulta": 0.08259996734484751, "cadastro_atualizacao": 0.03244621212133347, "portabilidade": 0.011909795082827235, "sem_correspondencia": 0.3637859238947788}, "confidence": 0.40844759864469904, "input_tokens": 57, "latency_ms": 261.183496000001} +{"id": "g0081-plano_consulta-emocional-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"atendimento_humano": 0.13395915657270527, "cadastro_atualizacao": 0.03275900268525019, "recarga_realizar": 0.006070174155283026, "plano_nova_linha": 0.011443909028504003, "parceiros_ofertas": 0.04425584436254515, "internet_consumo": 0.09769714428066406, "conta_vencimento": 0.008311932740074997, "plano_consulta": 0.33901786125368993, "conta_contestacao": 0.03396306863966773, "portabilidade": 0.010676095048397739, "beneficios_consulta": 0.06449184437601393, "roaming_cobranca": 0.0045248832578910604, "negociacao_religacao": 0.011755114185870667, "seguranca_fraude": 0.026059422120193416, "plano_troca": 0.015381003422018537, "sem_correspondencia": 0.15963354387123027}, "confidence": 0.33901786125368993, "input_tokens": 52, "latency_ms": 598.9436489999775} +{"id": "g0081-plano_consulta-emocional-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.13014269347117632, "internet_consumo": 0.04422733214209238, "plano_consulta": 0.49061830974003484, "sem_correspondencia": 0.33501166464669646}, "confidence": 0.49061830974003484, "input_tokens": 59, "latency_ms": 228.85190499999908} +{"id": "g0081-plano_consulta-emocional-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.05343339151264249, "beneficios_consulta": 0.025264547814254152, "internet_pacote_adicional": 0.03411757529795481, "plano_consulta": 0.49782284456764897, "atendimento_humano": 0.04544388072113194, "plano_nova_linha": 0.013832471156309844, "suporte_sem_sinal": 0.10205493736708966, "recarga_nao_creditada": 0.0020383696276437655, "conta_segunda_via": 0.018181133782499852, "suporte_configuracao": 0.01963681888766004, "internet_consumo": 0.04600824356767037, "plano_troca": 0.008134283021235474, "conta_explicacao": 0.015405225370245195, "suporte_chip_esim": 0.013463218524009684, "seguranca_fraude": 0.019289068630687245, "sem_correspondencia": 0.08587399015131653}, "confidence": 0.49782284456764897, "input_tokens": 55, "latency_ms": 528.5135999999966} +{"id": "g0081-plano_consulta-emocional-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 0.11494261745748253, "roaming_pacote": 0.00864171830732029, "plano_troca": 0.013012467942295883, "reclamacao_atendimento": 0.08712262821120281, "roaming_duvida": 0.01997954078155855, "plano_nova_linha": 0.01616095643156314, "internet_problema_conexao": 0.22714024749202857, "desconto_retencao": 0.010144394142184054, "negociacao_religacao": 0.02563181906427166, "internet_consumo": 0.0875204370343392, "plano_consulta": 0.17685465818873106, "sem_correspondencia": 0.21284851494702223}, "confidence": 0.22714024749202857, "input_tokens": 57, "latency_ms": 329.9107939999999} +{"id": "g0081-plano_consulta-emocional-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 127, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"marketplace_pedido": 0.04341779724064213, "plano_consulta": 0.2844584037200366, "beneficios_consulta": 0.09169116774228085, "internet_consumo": 0.30699784092554827, "plano_nova_linha": 0.02480437835574243, "plano_troca": 0.041598916770499164, "recarga_realizar": 0.0045717093949919786, "sem_correspondencia": 0.2024597858502586}, "confidence": 0.30699784092554827, "input_tokens": 59, "latency_ms": 248.95293499997706} +{"id": "g0081-plano_consulta-emocional-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"conta_segunda_via": 0.028292031128705496, "beneficios_consulta": 0.0472193756258019, "fidelidade_resgate": 0.00895402833628292, "plano_nova_linha": 0.024367041171005185, "plano_consulta": 0.3207105304092339, "plano_troca": 0.010934503428231126, "vas_consulta": 0.10218320487181567, "internet_consumo": 0.06741460214968774, "negociacao_divida": 0.005371015826997349, "internet_pacote_adicional": 0.17295653610664338, "cadastro_atualizacao": 0.02794269390386077, "sem_correspondencia": 0.18365443704173456}, "confidence": 0.3207105304092339, "input_tokens": 55, "latency_ms": 357.7755109999998} +{"id": "g0081-plano_consulta-emocional-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.24906749739452252, "vas_cancelamento": 0.012707715538145236, "plano_consulta": 0.30885221069707997, "negociacao_religacao": 0.006918126120923607, "plano_troca": 0.011771670181422354, "plano_nova_linha": 0.01315040670691165, "internet_consumo": 0.06403035235551961, "negociacao_divida": 0.010724274960963332, "cancelamento_linha": 0.009193372426606124, "cadastro_atualizacao": 0.028818515593710178, "roaming_duvida": 0.010303711086318806, "sem_correspondencia": 0.2744621469378766}, "confidence": 0.30885221069707997, "input_tokens": 53, "latency_ms": 339.78668700001435} +{"id": "g0081-plano_consulta-emocional-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0727301220662813, "beneficios_consulta": 0.09014812617635205, "plano_troca": 0.02322112707253348, "roaming_cobranca": 0.004890687168217651, "fidelidade_pontos": 0.18999120088783164, "plano_nova_linha": 0.021031345613865788, "plano_consulta": 0.25874658732276623, "conta_segunda_via": 0.014872080251710221, "fidelidade_resgate": 0.019562459962880138, "desconto_retencao": 0.01021773527264087, "atendimento_humano": 0.0629741681788454, "sem_correspondencia": 0.23161436002607527}, "confidence": 0.25874658732276623, "input_tokens": 55, "latency_ms": 339.34570999997504} +{"id": "g0081-plano_consulta-emocional-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cancelamento_linha": 0.00028159286142249084, "conta_vencimento": 0.000662229725430211, "roaming_duvida": 0.7509139810978471, "plano_troca": 0.002033566366978253, "internet_consumo": 0.006832097688640454, "plano_consulta": 0.07058997484924638, "marketplace_compra": 0.005865640034102741, "suporte_sem_sinal": 0.010866907475511493, "vas_contratacao": 0.004242283311745939, "conta_contestacao": 0.0052526979950250526, "vas_consulta": 0.09197670263891038, "plano_nova_linha": 0.0041601942113330265, "marketplace_pedido": 0.005388658984354603, "beneficios_consulta": 0.011391636036897256, "reclamacao_atendimento": 0.005204723706339459, "sem_correspondencia": 0.024337113016215182}, "confidence": 0.7509139810978471, "input_tokens": 51, "latency_ms": 475.421367000024} +{"id": "g0081-plano_consulta-emocional-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["beneficios_consulta"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.005943643687536134, "troca_numero": 0.0008732756578457875, "seguranca_perda_roubo": 0.002550648683954243, "vas_consulta": 0.11272466599694843, "internet_consumo": 0.031786224811040306, "plano_nova_linha": 0.012196899968056825, "marketplace_compra": 0.013818447075945818, "cancelamento_linha": 0.13702874976941531, "marketplace_pedido": 0.012006423086672349, "plano_consulta": 0.2087514786762337, "reclamacao_atendimento": 0.014577366918751302, "beneficios_consulta": 0.07449736229326337, "internet_pacote_adicional": 0.3094133346628708, "fidelidade_resgate": 0.006182023609813081, "recarga_realizar": 0.0014501668789259018, "sem_correspondencia": 0.056199288222726664}, "confidence": 0.3094133346628708, "input_tokens": 47, "latency_ms": 503.9677270000311} +{"id": "g0081-plano_consulta-emocional-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"negociacao_divida": 0.01219896542305817, "plano_nova_linha": 0.01789599709559596, "bonus_nao_recebido": 0.036333107524079165, "conta_pagamento_confirmacao": 0.029732943453442042, "vas_consulta": 0.1639632779777453, "vas_contratacao": 0.019315949276511, "conta_segunda_via": 0.016566789263723288, "conta_explicacao": 0.025129112220897372, "beneficios_consulta": 0.07283828621209228, "vas_cancelamento": 0.006032533654966215, "internet_consumo": 0.1029509783191195, "plano_consulta": 0.295320877155855, "marketplace_pedido": 0.024861099927802242, "plano_troca": 0.011192163780846781, "internet_problema_conexao": 0.034444877025683995, "sem_correspondencia": 0.13122304168858176}, "confidence": 0.295320877155855, "input_tokens": 51, "latency_ms": 490.52465100004383} +{"id": "g0087-plano_troca-regionalismo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.8468944000492387, "plano_nova_linha": 0.03482053997207486, "desconto_retencao": 0.005564486791133387, "sem_correspondencia": 0.1127205731875531}, "confidence": 0.8468944000492387, "input_tokens": 56, "latency_ms": 158.47482699996362} +{"id": "g0087-plano_troca-regionalismo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.14036187232170944, "plano_troca": 0.42174973190314474, "internet_pacote_adicional": 0.12708726256039438, "conta_pagamento_confirmacao": 0.04246054872313749, "roaming_pacote": 0.002539123354698479, "portabilidade": 0.009479387462459445, "internet_problema_conexao": 0.00475915418167528, "marketplace_pedido": 0.036953042409679185, "cancelamento_linha": 0.002320468609416242, "conta_segunda_via": 0.013004825174939099, "seguranca_perda_roubo": 0.003236355889935888, "plano_nova_linha": 0.012722566454263043, "conta_contestacao": 0.012498039487441631, "plano_consulta": 0.1048415653545916, "vas_cancelamento": 0.00192943001734602, "sem_correspondencia": 0.06405662609516806}, "confidence": 0.42174973190314474, "input_tokens": 61, "latency_ms": 484.79963199997655} +{"id": "g0087-plano_troca-regionalismo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.1878213612410629, "plano_troca": 0.4547538825087828, "desconto_retencao": 0.016944363965755164, "sem_correspondencia": 0.34048039228439914}, "confidence": 0.4547538825087828, "input_tokens": 60, "latency_ms": 163.01466999999548} +{"id": "g0087-plano_troca-regionalismo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"roaming_duvida": 0.015590747114130077, "plano_consulta": 0.1526143034903391, "plano_troca": 0.5218584897833534, "plano_nova_linha": 0.032841259992866675, "parceiros_ofertas": 0.039657002386297456, "vas_cancelamento": 0.003748613706037621, "desconto_retencao": 0.015089325856573596, "internet_problema_conexao": 0.04389561141940099, "conta_explicacao": 0.015935166950472073, "negociacao_divida": 0.010370371394825157, "negociacao_religacao": 0.03470165125743478, "sem_correspondencia": 0.11369745664826907}, "confidence": 0.5218584897833534, "input_tokens": 60, "latency_ms": 330.07217199997285} +{"id": "g0087-plano_troca-regionalismo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_consulta": 0.1281146898010884, "troca_numero": 0.0033497888344384166, "plano_troca": 0.20849338887457927, "internet_pacote_adicional": 0.43153069900232666, "plano_nova_linha": 0.030759322578464733, "vas_cancelamento": 0.004037544269468404, "desconto_retencao": 0.010398761725197074, "sem_correspondencia": 0.18331580491443708}, "confidence": 0.43153069900232666, "input_tokens": 60, "latency_ms": 238.43817700003456} +{"id": "g0087-plano_troca-regionalismo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.4994987610198867, "fidelidade_pontos": 0.047829785054272135, "internet_problema_conexao": 0.17141318536743336, "conta_vencimento": 0.0040736008016333085, "troca_numero": 0.0062427814903459975, "beneficios_consulta": 0.037768219141169415, "roaming_pacote": 0.003030121364543809, "fidelidade_resgate": 0.013499797491587015, "desconto_retencao": 0.006113960018882957, "plano_consulta": 0.10643853380989303, "plano_nova_linha": 0.02753212710067976, "sem_correspondencia": 0.0765591273396725}, "confidence": 0.4994987610198867, "input_tokens": 66, "latency_ms": 318.0974269999979} +{"id": "g0087-plano_troca-regionalismo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"desconto_retencao": 0.03551899165435846, "plano_consulta": 0.10916319915559573, "plano_troca": 0.1474132196744068, "bonus_nao_recebido": 0.014228558683375801, "plano_nova_linha": 0.013719332003552428, "cancelamento_linha": 0.0017375415847493642, "conta_contestacao": 0.009305474076458022, "internet_pacote_adicional": 0.10147738160206671, "parceiros_ofertas": 0.4735619287397661, "portabilidade": 0.008514048282868914, "conta_vencimento": 0.002175412775712483, "seguranca_fraude": 0.0044692692903584574, "atendimento_humano": 0.01687633755663867, "vas_contratacao": 0.007511643473358998, "reclamacao_atendimento": 0.0060871651480115885, "sem_correspondencia": 0.04824049629872146}, "confidence": 0.4735619287397661, "input_tokens": 47, "latency_ms": 475.31383199998345} +{"id": "g0087-plano_troca-regionalismo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.04816428789713612, "parceiros_ofertas": 0.12327128252679552, "plano_troca": 0.6218278208253348, "reclamacao_atendimento": 0.01616158470737313, "desconto_retencao": 0.01035843570030664, "seguranca_perda_roubo": 0.004203418600356261, "plano_consulta": 0.125195245892521, "sem_correspondencia": 0.05081792385017651}, "confidence": 0.6218278208253348, "input_tokens": 76, "latency_ms": 271.4889049999556} +{"id": "g0087-plano_troca-regionalismo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_pacote_adicional": 0.2422976936921282, "plano_troca": 0.3229201430779786, "conta_debito_automatico_digital": 0.0014705200422802846, "desconto_retencao": 0.15720704172261774, "plano_consulta": 0.13386884309885047, "recarga_saldo": 0.0015592955725930936, "plano_nova_linha": 0.02396886978117235, "sem_correspondencia": 0.11670759301237922}, "confidence": 0.3229201430779786, "input_tokens": 55, "latency_ms": 253.50064400004158} +{"id": "g0087-plano_troca-regionalismo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"atendimento_humano": 0.07353702079936947, "recarga_nao_creditada": 0.022254280028252058, "marketplace_compra": 0.0655571146292046, "desconto_retencao": 0.035590186313746316, "suporte_chip_esim": 0.09763466924846514, "conta_segunda_via": 0.022239071532372007, "plano_nova_linha": 0.10243959282177564, "roaming_cobranca": 0.006546979476605593, "cadastro_atualizacao": 0.050844499533865425, "plano_consulta": 0.28903045879277206, "seguranca_fraude": 0.03960886138369959, "sem_correspondencia": 0.1947172654398721}, "confidence": 0.28903045879277206, "input_tokens": 73, "latency_ms": 371.91080200000215} +{"id": "g0087-plano_troca-regionalismo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 0.033496083963382724, "plano_consulta": 0.22490823690749698, "marketplace_compra": 0.03169114737189513, "roaming_duvida": 0.010095430989873614, "seguranca_perda_roubo": 0.004425877960659772, "plano_nova_linha": 0.03497804535191477, "desconto_retencao": 0.03321534982511509, "plano_troca": 0.3841177340690005, "recarga_nao_creditada": 0.0036513389216565667, "reclamacao_atendimento": 0.019637045449121558, "marketplace_pedido": 0.04177106345973514, "sem_correspondencia": 0.17801264573014813}, "confidence": 0.3841177340690005, "input_tokens": 48, "latency_ms": 343.91338700004326} +{"id": "g0087-plano_troca-regionalismo-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 213, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.003992519709523256, "plano_troca": 0.9363191395025652, "plano_nova_linha": 0.030497684161430907, "sem_correspondencia": 0.029190656626480637}, "confidence": 0.9363191395025652, "input_tokens": 85, "latency_ms": 180.92425399999001} +{"id": "g0089-plano_troca-longo_contexto-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "plano_consulta", "probabilities": {"vas_consulta": 0.18348706093267925, "plano_consulta": 0.2724675286345957, "seguranca_fraude": 0.016926426739992676, "conta_contestacao": 0.02337210480502806, "desconto_retencao": 0.022809340090842418, "roaming_pacote": 0.006699927735420528, "marketplace_compra": 0.018698655399749478, "suporte_chip_esim": 0.00744167029987251, "suporte_sem_sinal": 0.10196614445872301, "plano_nova_linha": 0.05844844608616128, "plano_troca": 0.1985768561930957, "sem_correspondencia": 0.08910583862383938}, "confidence": 0.2724675286345957, "input_tokens": 91, "latency_ms": 388.60911199998327} +{"id": "g0089-plano_troca-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.005269743811333422, "plano_consulta": 0.3043640136485294, "negociacao_religacao": 0.015156513037961276, "desconto_retencao": 0.051659710011036815, "conta_debito_automatico_digital": 0.01609209274295889, "bonus_nao_recebido": 0.06292879205617485, "plano_nova_linha": 0.07524025136617556, "sem_correspondencia": 0.4692888833258298}, "confidence": 0.4692888833258298, "input_tokens": 78, "latency_ms": 268.8468709999938} +{"id": "g0089-plano_troca-longo_contexto-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "plano_consulta", "probabilities": {"marketplace_pedido": 0.08184721092189073, "plano_consulta": 0.33366652390920026, "desconto_retencao": 0.028257102847366513, "conta_contestacao": 0.020850110216528824, "plano_troca": 0.23720613949356212, "plano_nova_linha": 0.10379861750271309, "cadastro_atualizacao": 0.043931177521184715, "sem_correspondencia": 0.15044311758755377}, "confidence": 0.33366652390920026, "input_tokens": 82, "latency_ms": 278.2305160000078} +{"id": "g0089-plano_troca-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"desconto_retencao": 0.052065034774836094, "portabilidade": 0.01142673130009486, "plano_nova_linha": 0.10834834997114301, "conta_debito_automatico_digital": 0.002386205889682806, "internet_consumo": 0.4354320277987651, "fidelidade_pontos": 0.008132369462003908, "plano_consulta": 0.22990091723140774, "sem_correspondencia": 0.15230836357206648}, "confidence": 0.4354320277987651, "input_tokens": 79, "latency_ms": 267.2757020000063} +{"id": "g0089-plano_troca-longo_contexto-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.923116808895563, "desconto_retencao": 0.0046015413409066785, "plano_nova_linha": 0.042073207391739476, "sem_correspondencia": 0.030208442371790864}, "confidence": 0.923116808895563, "input_tokens": 72, "latency_ms": 169.6589480000057} +{"id": "g0089-plano_troca-longo_contexto-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 196, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0032136094009076574, "plano_nova_linha": 0.016053426635745865, "plano_troca": 0.9639068543060981, "sem_correspondencia": 0.0168261096572484}, "confidence": 0.9639068543060981, "input_tokens": 79, "latency_ms": 177.7625010000179} +{"id": "g0089-plano_troca-longo_contexto-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 171, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.1486557132967548, "plano_nova_linha": 0.06380686193614668, "plano_consulta": 0.21249476174123008, "plano_troca": 0.05300744647629301, "portabilidade": 0.024962371331464367, "desconto_retencao": 0.22928956257779878, "recarga_saldo": 0.012625155097922102, "sem_correspondencia": 0.25515812754239015}, "confidence": 0.25515812754239015, "input_tokens": 72, "latency_ms": 252.35081699997863} +{"id": "g0089-plano_troca-longo_contexto-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 0.027409423257543152, "plano_troca": 0.5825017715070937, "desconto_retencao": 0.021753400655361174, "negociacao_religacao": 0.031165078412967596, "plano_nova_linha": 0.044444870389999745, "roaming_cobranca": 0.006808843026533531, "plano_consulta": 0.13352629598310994, "sem_correspondencia": 0.1523903167673912}, "confidence": 0.5825017715070937, "input_tokens": 66, "latency_ms": 251.3460460000374} +{"id": "g0089-plano_troca-longo_contexto-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 151, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.11042775049168244, "plano_troca": 0.22210321989501686, "desconto_retencao": 0.03327645311837713, "sem_correspondencia": 0.6341925764949236}, "confidence": 0.6341925764949236, "input_tokens": 64, "latency_ms": 172.58047500001794} +{"id": "g0089-plano_troca-longo_contexto-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"reclamacao_atendimento": 0.030898127438070782, "desconto_retencao": 0.020655932343994272, "plano_troca": 0.5722177230342184, "roaming_pacote": 0.00674705160848627, "plano_nova_linha": 0.046588998802391896, "fidelidade_pontos": 0.045090217761065705, "plano_consulta": 0.18143068493728462, "sem_correspondencia": 0.09637126407448804}, "confidence": 0.5722177230342184, "input_tokens": 76, "latency_ms": 263.12299400001393} +{"id": "g0089-plano_troca-longo_contexto-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 169, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.0160313174314294, "beneficios_consulta": 0.3203200477737244, "atendimento_humano": 0.02741817334172301, "vas_consulta": 0.11826922642246124, "plano_nova_linha": 0.021773074514611985, "cancelamento_linha": 0.008679352787880647, "plano_troca": 0.25192725634466323, "marketplace_compra": 0.00929230933155024, "vas_cancelamento": 0.009402917870103989, "plano_consulta": 0.1608922372315283, "negociacao_divida": 0.005088197664462874, "sem_correspondencia": 0.05090588928586063}, "confidence": 0.3203200477737244, "input_tokens": 72, "latency_ms": 337.5889779999852} +{"id": "g0089-plano_troca-longo_contexto-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.014840335733630907, "plano_nova_linha": 0.03282876551593403, "recarga_nao_creditada": 0.0009908480126503865, "suporte_chip_esim": 0.009919098368780278, "plano_troca": 0.429604323173722, "seguranca_perda_roubo": 0.002459296669934459, "roaming_pacote": 0.34808638244331686, "fidelidade_resgate": 0.014497984324260638, "plano_consulta": 0.0712034307073504, "reclamacao_atendimento": 0.004340809620102636, "marketplace_compra": 0.013998960232053667, "sem_correspondencia": 0.05722976519826372}, "confidence": 0.429604323173722, "input_tokens": 78, "latency_ms": 354.7373420000213} +{"id": "g0090-plano_troca-indireto_multiplo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.4954483756330496, "plano_nova_linha": 0.0431956122860762, "roaming_duvida": 0.007930995815209155, "suporte_sem_sinal": 0.05524325314194357, "marketplace_compra": 0.014513155296775784, "plano_troca": 0.008921430354811499, "plano_consulta": 0.2120183982586466, "cancelamento_linha": 0.0017312085078626, "desconto_retencao": 0.006085778524220396, "conta_pagamento_confirmacao": 0.02101942316515962, "cadastro_atualizacao": 0.02486685451722201, "sem_correspondencia": 0.10902551449902294}, "confidence": 0.4954483756330496, "input_tokens": 44, "latency_ms": 343.53763000001436} +{"id": "g0090-plano_troca-indireto_multiplo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["marketplace_compra"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"reclamacao_atendimento": 0.015741904152919844, "parceiros_ofertas": 0.46644899134105944, "plano_nova_linha": 0.08405717649583348, "negociacao_religacao": 0.004677831350550536, "suporte_chip_esim": 0.06304635434220289, "desconto_retencao": 0.008209240078080115, "roaming_cobranca": 0.0012684016578145157, "atendimento_humano": 0.024706537127177446, "beneficios_consulta": 0.06444775630542762, "plano_consulta": 0.12268879940586448, "marketplace_pedido": 0.03208109523562897, "cancelamento_linha": 0.0007683138318896662, "fidelidade_resgate": 0.004417412621210656, "plano_troca": 0.008960424327822184, "conta_segunda_via": 0.00517739880002135, "sem_correspondencia": 0.0933023629264968}, "confidence": 0.46644899134105944, "input_tokens": 47, "latency_ms": 506.1102710000114} +{"id": "g0090-plano_troca-indireto_multiplo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"vas_cancelamento": 0.013979133263635445, "plano_troca": 0.19751348981029515, "vas_consulta": 0.1445820134539632, "negociacao_religacao": 0.008361871007029271, "conta_segunda_via": 0.017301678003394837, "plano_consulta": 0.24124413923668717, "desconto_retencao": 0.07780854947459065, "roaming_duvida": 0.006181084516999627, "plano_nova_linha": 0.012657145922338539, "internet_pacote_adicional": 0.14710603191792257, "recarga_saldo": 0.004223450847676781, "sem_correspondencia": 0.12904141254546675}, "confidence": 0.24124413923668717, "input_tokens": 51, "latency_ms": 351.34797599999956} +{"id": "g0090-plano_troca-indireto_multiplo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 66, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"desconto_retencao": 0.036888880140975626, "cancelamento_linha": 0.0033246910949182936, "plano_consulta": 0.21626443461364048, "negociacao_divida": 0.010876123259670882, "plano_troca": 0.11842437521382862, "suporte_sem_sinal": 0.1272531943346261, "conta_debito_automatico_digital": 0.017038601142135536, "conta_explicacao": 0.031156159213631646, "bonus_nao_recebido": 0.01967389580998608, "parceiros_ofertas": 0.06099325641429547, "negociacao_religacao": 0.009192031212884212, "plano_nova_linha": 0.10400524370577728, "internet_problema_conexao": 0.05548326873939326, "atendimento_humano": 0.043630035326330814, "seguranca_fraude": 0.013879922725993178, "sem_correspondencia": 0.13191588705191254}, "confidence": 0.21626443461364048, "input_tokens": 39, "latency_ms": 517.9433480000171} +{"id": "g0090-plano_troca-indireto_multiplo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"desconto_retencao": 0.01710267512313784, "marketplace_compra": 0.0313075845092084, "plano_troca": 0.023652784701327405, "fidelidade_pontos": 0.02981723356814506, "plano_consulta": 0.3337247659168587, "conta_explicacao": 0.08138871894074279, "bonus_nao_recebido": 0.044461630389747035, "parceiros_ofertas": 0.05973956503524423, "plano_nova_linha": 0.024837354475125008, "reclamacao_atendimento": 0.18975953902374706, "recarga_realizar": 0.006158283045181242, "sem_correspondencia": 0.15804986527153528}, "confidence": 0.3337247659168587, "input_tokens": 54, "latency_ms": 318.4476530000211} +{"id": "g0090-plano_troca-indireto_multiplo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"recarga_saldo": 0.0036138072237297614, "plano_consulta": 0.17745284900014183, "plano_nova_linha": 0.023102557422611646, "desconto_retencao": 0.00833317388898022, "plano_troca": 0.532237609185215, "suporte_chip_esim": 0.021118976460026705, "cadastro_atualizacao": 0.026526545985829722, "sem_correspondencia": 0.20761448083346515}, "confidence": 0.532237609185215, "input_tokens": 39, "latency_ms": 238.6625839999965} +{"id": "g0090-plano_troca-indireto_multiplo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"atendimento_humano": 0.04940219293663599, "reclamacao_atendimento": 0.018403891735392947, "parceiros_ofertas": 0.12063570491941134, "cadastro_atualizacao": 0.023011347605775157, "plano_consulta": 0.21590851553958362, "seguranca_fraude": 0.009915277502693219, "recarga_realizar": 0.3826477879987832, "plano_troca": 0.010625891538378639, "conta_segunda_via": 0.017014879974980763, "negociacao_religacao": 0.0034905777342909114, "desconto_retencao": 0.01041902989045736, "conta_contestacao": 0.010238852497322952, "conta_explicacao": 0.032529496118496, "conta_debito_automatico_digital": 0.005591135085807005, "plano_nova_linha": 0.0403699545335414, "sem_correspondencia": 0.04979546438844952}, "confidence": 0.3826477879987832, "input_tokens": 49, "latency_ms": 492.2820830000205} +{"id": "g0090-plano_troca-indireto_multiplo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.005997280167185232, "plano_troca": 0.9558967565992892, "plano_nova_linha": 0.013754721965342479, "sem_correspondencia": 0.02435124126818306}, "confidence": 0.9558967565992892, "input_tokens": 41, "latency_ms": 145.06200799996805} +{"id": "g0090-plano_troca-indireto_multiplo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"vas_contratacao": 0.028602000084185966, "plano_nova_linha": 0.024268474506950483, "plano_troca": 0.2390205982302993, "plano_consulta": 0.17644371284260105, "atendimento_humano": 0.07757822598453624, "conta_debito_automatico_digital": 0.021437742101418203, "cancelamento_linha": 0.009588507229935312, "parceiros_ofertas": 0.05408632729871212, "desconto_retencao": 0.015578932845279858, "fidelidade_resgate": 0.014103943375673587, "conta_explicacao": 0.027469994341833934, "roaming_pacote": 0.0033270914453638494, "vas_consulta": 0.11466782441478397, "beneficios_consulta": 0.05366328336354402, "conta_vencimento": 0.00750478069029965, "sem_correspondencia": 0.13265856124458245}, "confidence": 0.2390205982302993, "input_tokens": 50, "latency_ms": 435.218897000027} +{"id": "g0090-plano_troca-indireto_multiplo-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.12615842003102362, "plano_troca": 0.030863520677790662, "desconto_retencao": 0.028039608986366062, "sem_correspondencia": 0.8149384503048197}, "confidence": 0.8149384503048197, "input_tokens": 49, "latency_ms": 150.67293900000323} +{"id": "g0090-plano_troca-indireto_multiplo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_resgate": 0.029245952981815725, "suporte_chip_esim": 0.02115013883483295, "suporte_configuracao": 0.025510177746823025, "marketplace_pedido": 0.037868340652856484, "reclamacao_atendimento": 0.04531528557971588, "desconto_retencao": 0.09602724290717181, "plano_nova_linha": 0.047098459162076584, "plano_consulta": 0.22754963393989136, "vas_consulta": 0.05830351430255274, "conta_explicacao": 0.05912550335573892, "plano_troca": 0.1442117881351267, "portabilidade": 0.029805562381186562, "troca_numero": 0.0029241850971418355, "roaming_duvida": 0.0076476016409357545, "internet_problema_conexao": 0.019967340504746623, "sem_correspondencia": 0.14824927277738706}, "confidence": 0.22754963393989136, "input_tokens": 42, "latency_ms": 525.1624070000389} +{"id": "g0090-plano_troca-indireto_multiplo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_pontos": 0.06176775831955131, "plano_consulta": 0.4773913430584522, "negociacao_religacao": 0.012731147283266797, "troca_numero": 0.006365408331872709, "portabilidade": 0.01627969964473768, "desconto_retencao": 0.011709008627586259, "plano_nova_linha": 0.1429461272719382, "sem_correspondencia": 0.2708095074625948}, "confidence": 0.4773913430584522, "input_tokens": 46, "latency_ms": 234.84410300000036} +{"id": "g0093-plano_nova_linha-erros_digitacao-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 0.024042950232174554, "fidelidade_pontos": 0.09543005094872405, "internet_consumo": 0.04768580802341513, "roaming_pacote": 0.0023209624237468867, "negociacao_divida": 0.009481971803072278, "plano_troca": 0.03263210036226624, "troca_numero": 0.002172397152545294, "beneficios_consulta": 0.031349080619091814, "conta_segunda_via": 0.01441087065493209, "marketplace_pedido": 0.026565947715687713, "recarga_saldo": 0.0038231074610877206, "internet_problema_conexao": 0.013572576985760294, "fidelidade_resgate": 0.015108260810666456, "plano_nova_linha": 0.4215959483891061, "plano_consulta": 0.16083146156147224, "sem_correspondencia": 0.09897650485625115}, "confidence": 0.4215959483891061, "input_tokens": 49, "latency_ms": 471.59526900003357} +{"id": "g0093-plano_nova_linha-erros_digitacao-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 0.027690341612914178, "bonus_nao_recebido": 0.021323181196394845, "conta_vencimento": 0.004240036283212251, "plano_consulta": 0.09361185735018752, "portabilidade": 0.011939776897285698, "cadastro_atualizacao": 0.03710185974838987, "vas_consulta": 0.14725396983374275, "plano_nova_linha": 0.4070776664543515, "vas_contratacao": 0.01614210485835116, "conta_contestacao": 0.016891322252807428, "plano_troca": 0.01854455776472994, "sem_correspondencia": 0.19818332574763287}, "confidence": 0.4070776664543515, "input_tokens": 38, "latency_ms": 300.7239049999839} +{"id": "g0093-plano_nova_linha-erros_digitacao-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.026209590680546496, "conta_vencimento": 0.004827904341568968, "plano_consulta": 0.09846830219071326, "roaming_duvida": 0.007746136750559219, "seguranca_perda_roubo": 0.018767080474514728, "plano_nova_linha": 0.6622239156109788, "portabilidade": 0.016888839283748115, "sem_correspondencia": 0.16486823066737036}, "confidence": 0.6622239156109788, "input_tokens": 42, "latency_ms": 215.87842100001353} +{"id": "g0093-plano_nova_linha-erros_digitacao-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.3607987067359714, "negociacao_divida": 0.008597179792385732, "recarga_realizar": 0.024725431083853496, "marketplace_pedido": 0.023931553050808057, "beneficios_consulta": 0.07766513956810889, "negociacao_religacao": 0.01922289574869191, "parceiros_ofertas": 0.03292999971596057, "desconto_retencao": 0.01710184758301818, "suporte_configuracao": 0.01960458156324234, "plano_consulta": 0.15146415774907673, "vas_consulta": 0.04069737570499429, "internet_problema_conexao": 0.004929840372247158, "plano_troca": 0.019663400175024114, "conta_pagamento_confirmacao": 0.04259669644246198, "seguranca_perda_roubo": 0.026088343516230992, "sem_correspondencia": 0.12998285119792413}, "confidence": 0.3607987067359714, "input_tokens": 41, "latency_ms": 422.2240919999649} +{"id": "g0093-plano_nova_linha-erros_digitacao-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.03194255978136511, "plano_nova_linha": 0.8655826046325916, "plano_troca": 0.03002335177625754, "sem_correspondencia": 0.07245148380978574}, "confidence": 0.8655826046325916, "input_tokens": 45, "latency_ms": 144.52345399996602} +{"id": "g0093-plano_nova_linha-erros_digitacao-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"reclamacao_atendimento": 0.07907001993587437, "parceiros_ofertas": 0.0691120205425973, "plano_consulta": 0.09341472019614977, "suporte_chip_esim": 0.025856406541095705, "plano_nova_linha": 0.3749001475621889, "troca_numero": 0.0017563399869773974, "marketplace_pedido": 0.020340527298180734, "plano_troca": 0.023497804085926388, "conta_pagamento_confirmacao": 0.01789141332361852, "conta_explicacao": 0.02237762228644394, "roaming_cobranca": 0.004017975343651772, "atendimento_humano": 0.0680807036841293, "bonus_nao_recebido": 0.009203664398946746, "desconto_retencao": 0.0021579566817743435, "roaming_pacote": 0.003163210942600178, "sem_correspondencia": 0.1851594671898446}, "confidence": 0.3749001475621889, "input_tokens": 41, "latency_ms": 432.79435599998806} +{"id": "g0093-plano_nova_linha-erros_digitacao-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"suporte_chip_esim": 0.047045025263625376, "conta_vencimento": 0.00435833312451725, "plano_consulta": 0.1517715609009652, "beneficios_consulta": 0.0843591088975223, "troca_numero": 0.0029074679646816743, "conta_contestacao": 0.031547800456904994, "plano_nova_linha": 0.46750356318919384, "negociacao_divida": 0.010169355171129843, "plano_troca": 0.019161092173251713, "portabilidade": 0.007803717357920127, "recarga_nao_creditada": 0.0053575858078379526, "sem_correspondencia": 0.16801538969244975}, "confidence": 0.46750356318919384, "input_tokens": 39, "latency_ms": 283.9748220000047} +{"id": "g0093-plano_nova_linha-erros_digitacao-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.10523841348764426, "plano_nova_linha": 0.1961311962190763, "suporte_chip_esim": 0.00960016792863318, "marketplace_compra": 0.028080760948831142, "fidelidade_pontos": 0.026467589205456526, "bonus_nao_recebido": 0.00517969197051199, "recarga_realizar": 0.014139527211355741, "cancelamento_linha": 0.008114236267177975, "plano_consulta": 0.21875233571332114, "internet_pacote_adicional": 0.1645418228171545, "fidelidade_resgate": 0.010933663507669443, "recarga_nao_creditada": 0.003225437077069109, "conta_debito_automatico_digital": 0.003692228981939856, "conta_pagamento_confirmacao": 0.019424026497318884, "plano_troca": 0.02850414018395674, "sem_correspondencia": 0.15797476198288324}, "confidence": 0.21875233571332114, "input_tokens": 42, "latency_ms": 503.7307270000042} +{"id": "g0093-plano_nova_linha-erros_digitacao-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5072686832837158, "conta_contestacao": 0.06172662796332068, "plano_consulta": 0.10232905622496075, "plano_troca": 0.041978077429583885, "conta_vencimento": 0.006388491221897957, "reclamacao_atendimento": 0.05066823002204282, "atendimento_humano": 0.041927189962495545, "sem_correspondencia": 0.18771364389198264}, "confidence": 0.5072686832837158, "input_tokens": 38, "latency_ms": 295.0689410000109} +{"id": "g0093-plano_nova_linha-erros_digitacao-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.012158701106431252, "suporte_sem_sinal": 0.13216464123776478, "plano_nova_linha": 0.6938021727771919, "plano_consulta": 0.03921952814673539, "plano_troca": 0.01198824299950462, "recarga_nao_creditada": 0.0008718305552190589, "conta_segunda_via": 0.014699852916710002, "sem_correspondencia": 0.09509503026044294}, "confidence": 0.6938021727771919, "input_tokens": 41, "latency_ms": 240.47171400002298} +{"id": "g0093-plano_nova_linha-erros_digitacao-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 73, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.016689223422591833, "internet_consumo": 0.10930610704543708, "atendimento_humano": 0.027287353472976977, "plano_nova_linha": 0.6254175621829526, "plano_troca": 0.04455864602810237, "plano_consulta": 0.08027421324219347, "suporte_chip_esim": 0.0070788335615917936, "sem_correspondencia": 0.08938806104415382}, "confidence": 0.6254175621829526, "input_tokens": 41, "latency_ms": 223.25023199999805} +{"id": "g0093-plano_nova_linha-erros_digitacao-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.04679811935357655, "marketplace_compra": 0.03733125182994401, "conta_debito_automatico_digital": 0.01938061899134331, "seguranca_fraude": 0.053600637008224844, "atendimento_humano": 0.10908024331427159, "plano_consulta": 0.19634521729638882, "suporte_chip_esim": 0.03148914005370449, "conta_explicacao": 0.025456874566908243, "negociacao_divida": 0.008227914249922709, "internet_consumo": 0.022137320665859182, "plano_nova_linha": 0.21050918768962298, "sem_correspondencia": 0.23964347498023328}, "confidence": 0.23964347498023328, "input_tokens": 46, "latency_ms": 326.7208579999874} +{"id": "g0095-plano_nova_linha-emocional-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0802607910097041, "conta_pagamento_confirmacao": 0.014199015319809782, "recarga_realizar": 0.0044229417727810385, "bonus_nao_recebido": 0.013000610960591701, "plano_troca": 0.013540224799009012, "beneficios_consulta": 0.026420179205781255, "plano_nova_linha": 0.7914407126966958, "sem_correspondencia": 0.056715524235627264}, "confidence": 0.7914407126966958, "input_tokens": 62, "latency_ms": 239.88960700000916} +{"id": "g0095-plano_nova_linha-emocional-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5434885192097612, "internet_consumo": 0.031022020961049685, "conta_debito_automatico_digital": 0.008570765399958597, "recarga_saldo": 0.0019883593371944, "marketplace_compra": 0.014806010523057177, "plano_troca": 0.017778417554943925, "seguranca_perda_roubo": 0.046672195237624885, "plano_consulta": 0.14354426025843614, "fidelidade_resgate": 0.010904503125551492, "cadastro_atualizacao": 0.018323921083517082, "seguranca_fraude": 0.04139523253939491, "sem_correspondencia": 0.12150579476951053}, "confidence": 0.5434885192097612, "input_tokens": 64, "latency_ms": 328.45947600003456} +{"id": "g0095-plano_nova_linha-emocional-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.16026928759672443, "vas_consulta": 0.10118704869339862, "suporte_configuracao": 0.0316116692934146, "portabilidade": 0.023486690212956556, "bonus_nao_recebido": 0.05258228171599104, "suporte_sem_sinal": 0.1781863690183857, "plano_troca": 0.016724968056486045, "plano_nova_linha": 0.25452363076232043, "internet_consumo": 0.04364006895227245, "roaming_pacote": 0.004436469098890006, "troca_numero": 0.008487149003404092, "sem_correspondencia": 0.12486436759575602}, "confidence": 0.25452363076232043, "input_tokens": 62, "latency_ms": 305.79521099997464} +{"id": "g0095-plano_nova_linha-emocional-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6435064460937051, "plano_consulta": 0.04160140330203791, "plano_troca": 0.033685794245350016, "sem_correspondencia": 0.281206356358907}, "confidence": 0.6435064460937051, "input_tokens": 56, "latency_ms": 150.38614299999153} +{"id": "g0095-plano_nova_linha-emocional-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 131, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.018704329154155073, "vas_contratacao": 0.04577655087247939, "recarga_nao_creditada": 0.002243713764753013, "portabilidade": 0.005954368188999263, "conta_debito_automatico_digital": 0.0038014742100281823, "recarga_realizar": 0.003805190187193906, "atendimento_humano": 0.030630611649898522, "fidelidade_resgate": 0.011505384286127242, "beneficios_consulta": 0.04815780864492162, "plano_nova_linha": 0.6615466641067216, "roaming_cobranca": 0.0011599985008826103, "negociacao_divida": 0.006607965731610618, "plano_consulta": 0.0795379673480828, "desconto_retencao": 0.005615235912529253, "reclamacao_atendimento": 0.010834365422999086, "sem_correspondencia": 0.06411837201861781}, "confidence": 0.6615466641067216, "input_tokens": 62, "latency_ms": 416.68729399998483} +{"id": "g0095-plano_nova_linha-emocional-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5013002863757035, "plano_troca": 0.058374674924680785, "plano_consulta": 0.0794894916313634, "sem_correspondencia": 0.3608355470682523}, "confidence": 0.5013002863757035, "input_tokens": 59, "latency_ms": 149.4947090000096} +{"id": "g0095-plano_nova_linha-emocional-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0174595852456041, "plano_troca": 0.009716054895180142, "plano_nova_linha": 0.9183522907591603, "sem_correspondencia": 0.05447206910005546}, "confidence": 0.9183522907591603, "input_tokens": 58, "latency_ms": 152.74122299996407} +{"id": "g0095-plano_nova_linha-emocional-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.025158660755795054, "plano_consulta": 0.21176174509828916, "plano_troca": 0.03118279982228037, "cadastro_atualizacao": 0.04181786671365189, "plano_nova_linha": 0.299250874148109, "recarga_saldo": 0.005888480290507454, "desconto_retencao": 0.01351736779832256, "sem_correspondencia": 0.3714222053730445}, "confidence": 0.3714222053730445, "input_tokens": 60, "latency_ms": 231.7678009999895} +{"id": "g0095-plano_nova_linha-emocional-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.013017194367675504, "recarga_saldo": 0.0010708979514265932, "bonus_nao_recebido": 0.005277842380257157, "plano_nova_linha": 0.8651138535854044, "suporte_sem_sinal": 0.0336906513880949, "plano_consulta": 0.03346351300388251, "plano_troca": 0.006707272489512864, "sem_correspondencia": 0.04165877483374615}, "confidence": 0.8651138535854044, "input_tokens": 57, "latency_ms": 231.52606100001094} +{"id": "g0095-plano_nova_linha-emocional-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.04530677063127901, "bonus_nao_recebido": 0.030426751546466804, "negociacao_divida": 0.015167739102051957, "plano_consulta": 0.20413823000317521, "plano_nova_linha": 0.12939637084137348, "suporte_chip_esim": 0.0551650888186367, "conta_pagamento_confirmacao": 0.020430055581110634, "roaming_duvida": 0.00834651893694425, "reclamacao_atendimento": 0.18263908683116442, "conta_contestacao": 0.049915420632123536, "vas_cancelamento": 0.005486708420566908, "fidelidade_resgate": 0.012165151239604195, "plano_troca": 0.04281966611547517, "marketplace_compra": 0.02189171987207263, "conta_explicacao": 0.023206034022884355, "sem_correspondencia": 0.15349868740507075}, "confidence": 0.20413823000317521, "input_tokens": 57, "latency_ms": 481.85780900001873} +{"id": "g0095-plano_nova_linha-emocional-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 0.05930652801190909, "plano_troca": 0.010710031651904357, "cancelamento_linha": 0.00424862510400488, "conta_segunda_via": 0.014956352198214179, "internet_problema_conexao": 0.04997716064696986, "plano_consulta": 0.09880946508727986, "plano_nova_linha": 0.6172647433799435, "conta_explicacao": 0.013430119399868762, "portabilidade": 0.006328646515799902, "beneficios_consulta": 0.02642225083442023, "conta_contestacao": 0.007771798356140952, "roaming_pacote": 0.0021459094566981473, "fidelidade_resgate": 0.006246998863228022, "vas_consulta": 0.018682736775106578, "conta_debito_automatico_digital": 0.0019274499367783373, "sem_correspondencia": 0.06177118378173329}, "confidence": 0.6172647433799435, "input_tokens": 60, "latency_ms": 419.11562999996477} +{"id": "g0095-plano_nova_linha-emocional-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6136332085695132, "plano_troca": 0.047318029619924394, "plano_consulta": 0.06101372024774119, "sem_correspondencia": 0.2780350415628213}, "confidence": 0.6136332085695132, "input_tokens": 60, "latency_ms": 152.0238290000293} +{"id": "g0097-plano_nova_linha-indireto_multiplo-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 176, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"roaming_duvida": 0.006313317120821856, "marketplace_compra": 0.017236184095472736, "atendimento_humano": 0.021822996637815756, "seguranca_perda_roubo": 0.010318628556412458, "cadastro_atualizacao": 0.021192329145056577, "plano_troca": 0.007424398095883807, "negociacao_religacao": 0.00717096843556808, "recarga_realizar": 0.025258917886559075, "plano_consulta": 0.10984647567329675, "vas_contratacao": 0.005904243420139614, "plano_nova_linha": 0.15785954894753565, "recarga_saldo": 0.021835476361495302, "parceiros_ofertas": 0.031737893094677616, "conta_debito_automatico_digital": 0.003441820246488559, "beneficios_consulta": 0.4349795991093193, "sem_correspondencia": 0.11765720317345683}, "confidence": 0.4349795991093193, "input_tokens": 73, "latency_ms": 529.7946579999575} +{"id": "g0097-plano_nova_linha-indireto_multiplo-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.008432282001386588, "negociacao_religacao": 0.009912071592635272, "vas_consulta": 0.04339340260467693, "recarga_realizar": 0.010786847971960516, "recarga_nao_creditada": 0.009683285686545208, "plano_consulta": 0.15442904585479406, "plano_nova_linha": 0.02275085226933985, "suporte_chip_esim": 0.06125724963715929, "suporte_configuracao": 0.07672379789473063, "conta_contestacao": 0.09238965663069472, "seguranca_fraude": 0.07637540130095387, "plano_troca": 0.017139915105534198, "marketplace_pedido": 0.05198489047238311, "roaming_duvida": 0.020538683655524977, "conta_debito_automatico_digital": 0.08816335955748604, "sem_correspondencia": 0.2560392577641947}, "confidence": 0.2560392577641947, "input_tokens": 49, "latency_ms": 569.4223030000103} +{"id": "g0097-plano_nova_linha-indireto_multiplo-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_consulta", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 0.006111171030399982, "plano_nova_linha": 0.37412049961355437, "vas_contratacao": 0.006311004913071699, "suporte_chip_esim": 0.015067859389666594, "plano_troca": 0.012982343182973807, "internet_problema_conexao": 0.24999548224155094, "plano_consulta": 0.18439484933056857, "cancelamento_linha": 0.0012321915576940152, "atendimento_humano": 0.03673009534647003, "internet_consumo": 0.018670486084144188, "desconto_retencao": 0.003914679823901362, "conta_contestacao": 0.008701913895867998, "fidelidade_resgate": 0.006801126451172777, "conta_explicacao": 0.009375688518404608, "seguranca_perda_roubo": 0.00587538297446321, "sem_correspondencia": 0.05971522564609582}, "confidence": 0.37412049961355437, "input_tokens": 67, "latency_ms": 490.5783030000066} +{"id": "g0097-plano_nova_linha-indireto_multiplo-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.10635585686728892, "plano_nova_linha": 0.15657559944035115, "plano_troca": 0.025015450082143766, "sem_correspondencia": 0.7120530936102162}, "confidence": 0.7120530936102162, "input_tokens": 51, "latency_ms": 162.9807969999888} +{"id": "g0097-plano_nova_linha-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"marketplace_pedido": 0.06378085915728998, "suporte_sem_sinal": 0.12931787976714634, "vas_cancelamento": 0.007268877705048452, "portabilidade": 0.007575352215842822, "conta_explicacao": 0.03149874510581052, "conta_pagamento_confirmacao": 0.016364507388578153, "plano_troca": 0.026114342752458303, "cancelamento_linha": 0.07515857373957423, "conta_vencimento": 0.0034396674042379023, "plano_consulta": 0.4393657746999751, "internet_consumo": 0.06587762390208264, "sem_correspondencia": 0.13423779616195555}, "confidence": 0.4393657746999751, "input_tokens": 58, "latency_ms": 359.6507670000051} +{"id": "g0097-plano_nova_linha-indireto_multiplo-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0233831450412605, "plano_troca": 0.010902297165228841, "plano_nova_linha": 0.9267425692976722, "sem_correspondencia": 0.038971988495838446}, "confidence": 0.9267425692976722, "input_tokens": 54, "latency_ms": 151.26221000002715} +{"id": "g0097-plano_nova_linha-indireto_multiplo-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.23323740577727253, "plano_troca": 0.03216041489763309, "conta_contestacao": 0.05423211451578405, "desconto_retencao": 0.015582878420846975, "fidelidade_resgate": 0.026653109863968617, "plano_nova_linha": 0.28220750698881425, "marketplace_pedido": 0.0430429373523852, "sem_correspondencia": 0.31288363218329523}, "confidence": 0.31288363218329523, "input_tokens": 48, "latency_ms": 212.95331900000747} +{"id": "g0097-plano_nova_linha-indireto_multiplo-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.015429772597423492, "plano_nova_linha": 0.41097140240839364, "plano_consulta": 0.17548635353982717, "bonus_nao_recebido": 0.009561175225907301, "conta_segunda_via": 0.03215832490849559, "plano_troca": 0.01746488486168091, "marketplace_pedido": 0.05427973729116845, "sem_correspondencia": 0.28464834916710346}, "confidence": 0.41097140240839364, "input_tokens": 57, "latency_ms": 228.30122800002073} +{"id": "g0097-plano_nova_linha-indireto_multiplo-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 126, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.026042891221010552, "desconto_retencao": 0.0033924651315875177, "internet_problema_conexao": 0.003274815102454282, "beneficios_consulta": 0.015110435786672021, "internet_pacote_adicional": 0.7857844065123016, "conta_segunda_via": 0.0030553393797449722, "plano_consulta": 0.044420494321568534, "fidelidade_pontos": 0.0030924721441383854, "plano_nova_linha": 0.08497752711723953, "conta_debito_automatico_digital": 0.0005719685306999935, "negociacao_religacao": 0.0010665661537344192, "plano_troca": 0.0015779512163358966, "recarga_saldo": 0.0012889166365573797, "seguranca_perda_roubo": 0.0017495620783791262, "seguranca_fraude": 0.0008775681385611073, "sem_correspondencia": 0.023716620529014628}, "confidence": 0.7857844065123016, "input_tokens": 54, "latency_ms": 452.29157599999326} +{"id": "g0097-plano_nova_linha-indireto_multiplo-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 103, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.03108689753065715, "plano_nova_linha": 0.13597159786315183, "vas_contratacao": 0.040936422945441274, "fidelidade_resgate": 0.029706215619446266, "recarga_saldo": 0.010951928156897882, "reclamacao_atendimento": 0.04564854609497438, "roaming_duvida": 0.008288947382886698, "seguranca_perda_roubo": 0.02777019167725278, "vas_consulta": 0.1922492720041615, "plano_troca": 0.010668430787718926, "plano_consulta": 0.1357575724973825, "suporte_chip_esim": 0.028288183949877047, "recarga_realizar": 0.011207593883877045, "recarga_nao_creditada": 0.006958691463881902, "internet_pacote_adicional": 0.1436754679496244, "sem_correspondencia": 0.14083404019276843}, "confidence": 0.1922492720041615, "input_tokens": 52, "latency_ms": 432.67881600002056} +{"id": "g0097-plano_nova_linha-indireto_multiplo-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"conta_explicacao": 0.006229205646328577, "internet_consumo": 0.005169967757710198, "troca_numero": 0.0003504524426246227, "plano_consulta": 0.06492339948534961, "vas_consulta": 0.006649021191249847, "portabilidade": 0.002767959897399084, "recarga_saldo": 0.0010226803336254085, "roaming_duvida": 0.0008196358265993079, "atendimento_humano": 0.01076156201712395, "plano_troca": 0.0028446512861425343, "beneficios_consulta": 0.03932307366102283, "bonus_nao_recebido": 0.8088714044905005, "marketplace_compra": 0.002791757285128652, "plano_nova_linha": 0.02486536887469066, "negociacao_religacao": 0.0010886561574432853, "sem_correspondencia": 0.02152120364706093}, "confidence": 0.8088714044905005, "input_tokens": 54, "latency_ms": 408.7774889999878} +{"id": "g0097-plano_nova_linha-indireto_multiplo-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.049532561156484974, "conta_contestacao": 0.039156670555897576, "plano_nova_linha": 0.38369705236776314, "seguranca_perda_roubo": 0.016425229165394187, "fidelidade_pontos": 0.07521122490882359, "reclamacao_atendimento": 0.022413621982564184, "plano_consulta": 0.132705848805169, "plano_troca": 0.020936065719327046, "marketplace_pedido": 0.03386206460930419, "conta_debito_automatico_digital": 0.010682431692452617, "recarga_saldo": 0.012877964066843542, "sem_correspondencia": 0.20249926496997597}, "confidence": 0.38369705236776314, "input_tokens": 50, "latency_ms": 309.15545200002725} +{"id": "g0098-internet_pacote_adicional-curto_neutro-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.011981520031835063, "seguranca_perda_roubo": 0.009231209161734737, "parceiros_ofertas": 0.05675978593861197, "vas_cancelamento": 0.006213496039871847, "roaming_duvida": 0.006932501701319016, "bonus_nao_recebido": 0.010477520783479386, "conta_explicacao": 0.02871226148573119, "internet_pacote_adicional": 0.5292238849062025, "fidelidade_resgate": 0.01016471749044442, "beneficios_consulta": 0.09258742035503313, "internet_consumo": 0.12082127450344345, "negociacao_divida": 0.010030759785210317, "internet_problema_conexao": 0.02314594053004878, "roaming_pacote": 0.005193239209862886, "cancelamento_linha": 0.00544567650579691, "sem_correspondencia": 0.07307879157137441}, "confidence": 0.5292238849062025, "input_tokens": 31, "latency_ms": 417.3389030000294} +{"id": "g0098-internet_pacote_adicional-curto_neutro-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0007182204283070228, "internet_pacote_adicional": 0.80380171560793, "suporte_chip_esim": 0.004584184383445007, "conta_contestacao": 0.03782755882648855, "suporte_configuracao": 0.009518673646240108, "bonus_nao_recebido": 0.004017082509822527, "fidelidade_resgate": 0.004757510033889414, "vas_cancelamento": 0.0007868543036709465, "internet_problema_conexao": 0.00839348882681035, "desconto_retencao": 0.008851259018076601, "marketplace_compra": 0.009845426308993897, "negociacao_divida": 0.002037982689809864, "internet_consumo": 0.03397390247380067, "seguranca_fraude": 0.01997045986935568, "plano_troca": 0.0032552073253479343, "sem_correspondencia": 0.04766047374801142}, "confidence": 0.80380171560793, "input_tokens": 32, "latency_ms": 443.16459899999927} +{"id": "g0098-internet_pacote_adicional-curto_neutro-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.006890767863990997, "internet_pacote_adicional": 0.4616207875185345, "bonus_nao_recebido": 0.1688471024847215, "sem_correspondencia": 0.36264134213275295}, "confidence": 0.4616207875185345, "input_tokens": 34, "latency_ms": 139.77229900001475} +{"id": "g0098-internet_pacote_adicional-curto_neutro-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.008265453136749609, "fidelidade_pontos": 0.012920535703769253, "conta_explicacao": 0.023024023734226094, "portabilidade": 0.007395493570667423, "vas_cancelamento": 0.0037475820876004093, "bonus_nao_recebido": 0.008857875790158379, "vas_consulta": 0.17126775751650705, "roaming_pacote": 0.002325010181660451, "internet_consumo": 0.06862094042404458, "internet_pacote_adicional": 0.5995648319035402, "internet_problema_conexao": 0.007578280055817923, "sem_correspondencia": 0.08643221589525871}, "confidence": 0.5995648319035402, "input_tokens": 29, "latency_ms": 294.7719759999927} +{"id": "g0098-internet_pacote_adicional-curto_neutro-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.014260666264770286, "internet_problema_conexao": 0.02649920959081917, "internet_consumo": 0.025632667962794137, "conta_segunda_via": 0.0027076908976556196, "roaming_pacote": 0.0009055869190189777, "bonus_nao_recebido": 0.008609665448992897, "internet_pacote_adicional": 0.8890042788748438, "sem_correspondencia": 0.03238023404110509}, "confidence": 0.8890042788748438, "input_tokens": 33, "latency_ms": 225.08695499999476} +{"id": "g0098-internet_pacote_adicional-curto_neutro-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_problema_conexao": 0.01970780757390501, "roaming_duvida": 0.011225618154580475, "vas_cancelamento": 0.007397047681466236, "roaming_pacote": 0.00711536402984114, "recarga_saldo": 0.03444350342001996, "internet_consumo": 0.05266217081253216, "conta_vencimento": 0.0075690378254595235, "suporte_chip_esim": 0.002861735580228464, "bonus_nao_recebido": 0.02634762197087891, "plano_consulta": 0.36110135068179644, "internet_pacote_adicional": 0.2878583243852515, "sem_correspondencia": 0.1817104178840402}, "confidence": 0.36110135068179644, "input_tokens": 33, "latency_ms": 297.78870300003746} +{"id": "g0098-internet_pacote_adicional-curto_neutro-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.497705006418199, "roaming_pacote": 0.0029828825131774012, "roaming_cobranca": 0.0044595929243698654, "suporte_sem_sinal": 0.08454938873622622, "bonus_nao_recebido": 0.03840355527694606, "internet_problema_conexao": 0.04345745167153772, "internet_consumo": 0.18088133409928747, "sem_correspondencia": 0.1475607883602563}, "confidence": 0.497705006418199, "input_tokens": 31, "latency_ms": 211.11423100001048} +{"id": "g0098-internet_pacote_adicional-curto_neutro-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.0008877857428666838, "atendimento_humano": 0.00860276162168415, "negociacao_religacao": 0.0005104198328556926, "roaming_cobranca": 0.0004134428143429992, "suporte_chip_esim": 0.0013957589331230922, "negociacao_divida": 0.0009601070149703338, "seguranca_fraude": 0.004505205877580174, "vas_cancelamento": 0.0005687731872608092, "roaming_pacote": 0.00048739777175373664, "internet_consumo": 0.011338531915868666, "internet_problema_conexao": 0.003984036370374551, "portabilidade": 0.0007834401292832772, "internet_pacote_adicional": 0.9447385026790629, "suporte_configuracao": 0.0030117903224026964, "bonus_nao_recebido": 0.00132317712353046, "sem_correspondencia": 0.016488868663039728}, "confidence": 0.9447385026790629, "input_tokens": 30, "latency_ms": 390.82442500000525} +{"id": "g0098-internet_pacote_adicional-curto_neutro-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.2969683146668487, "roaming_pacote": 0.005435305713358311, "internet_pacote_adicional": 0.42337209498867134, "sem_correspondencia": 0.27422428463112164}, "confidence": 0.42337209498867134, "input_tokens": 33, "latency_ms": 141.8252320000306} +{"id": "g0098-internet_pacote_adicional-curto_neutro-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.004733168610399548, "internet_consumo": 0.0463714682968474, "vas_cancelamento": 0.002621276819832786, "recarga_nao_creditada": 0.002710857946027618, "reclamacao_atendimento": 0.027836250672715845, "plano_consulta": 0.07560354615549808, "roaming_duvida": 0.0037660736843985604, "internet_pacote_adicional": 0.7650448229940784, "roaming_pacote": 0.0025810043354617326, "internet_problema_conexao": 0.005493926454917987, "bonus_nao_recebido": 0.006191740862029314, "sem_correspondencia": 0.05704586316779274}, "confidence": 0.7650448229940784, "input_tokens": 32, "latency_ms": 304.81508600001916} +{"id": "g0098-internet_pacote_adicional-curto_neutro-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.028903085866281444, "negociacao_divida": 0.010093740232237863, "internet_consumo": 0.05759771566240969, "troca_numero": 0.001279646070747002, "cancelamento_linha": 0.0030127661435963952, "internet_pacote_adicional": 0.18214659473411396, "recarga_saldo": 0.007278830310864788, "bonus_nao_recebido": 0.0643384384974908, "beneficios_consulta": 0.12500219102367796, "negociacao_religacao": 0.006497479072644399, "marketplace_compra": 0.15815498004782585, "roaming_pacote": 0.0023169464068538465, "plano_troca": 0.010068528398708915, "parceiros_ofertas": 0.043353412492134334, "internet_problema_conexao": 0.09060392568853558, "sem_correspondencia": 0.20935171935187716}, "confidence": 0.20935171935187716, "input_tokens": 31, "latency_ms": 410.2866079999785} +{"id": "g0098-internet_pacote_adicional-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.1309671968750537, "conta_contestacao": 0.060025884359496434, "beneficios_consulta": 0.23855773571377092, "bonus_nao_recebido": 0.04180880542526829, "vas_contratacao": 0.028435274323032625, "recarga_saldo": 0.048681340023547265, "roaming_pacote": 0.01142207600723037, "conta_vencimento": 0.009499246973561191, "internet_problema_conexao": 0.03471416157377895, "cadastro_atualizacao": 0.07640247621232697, "marketplace_compra": 0.044616694496198865, "sem_correspondencia": 0.27486910801673436}, "confidence": 0.27486910801673436, "input_tokens": 34, "latency_ms": 289.7936980000395} +{"id": "g0102-internet_pacote_adicional-emocional-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.010604708850559176, "internet_pacote_adicional": 0.8112381998910829, "conta_debito_automatico_digital": 0.003274007356688654, "internet_consumo": 0.034733091843615914, "bonus_nao_recebido": 0.00596908409033284, "roaming_cobranca": 0.0015448798069685626, "conta_contestacao": 0.010118108619679086, "parceiros_ofertas": 0.0313911151659159, "seguranca_perda_roubo": 0.005759599367514229, "internet_problema_conexao": 0.024075484800170542, "roaming_pacote": 0.0014004344642324174, "sem_correspondencia": 0.059891285743239736}, "confidence": 0.8112381998910829, "input_tokens": 54, "latency_ms": 315.9273400000302} +{"id": "g0102-internet_pacote_adicional-emocional-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.0038034434579391242, "fidelidade_resgate": 0.0039450496520458, "vas_consulta": 0.07276413261893679, "roaming_pacote": 0.0012041886260242903, "conta_vencimento": 0.0014133324675541761, "negociacao_divida": 0.0025797259297275525, "conta_segunda_via": 0.002984688017159437, "internet_problema_conexao": 0.04939500392462749, "bonus_nao_recebido": 0.0045801059142103195, "recarga_saldo": 0.003722580680549293, "internet_consumo": 0.01985036492323372, "vas_contratacao": 0.011266812174551152, "internet_pacote_adicional": 0.7617932810897473, "cadastro_atualizacao": 0.007080721349893235, "conta_debito_automatico_digital": 0.0009546944208598299, "sem_correspondencia": 0.05266187475294043}, "confidence": 0.7617932810897473, "input_tokens": 51, "latency_ms": 467.9602460000183} +{"id": "g0102-internet_pacote_adicional-emocional-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.01637847058220937, "vas_cancelamento": 0.0020559314732633807, "roaming_pacote": 0.0005947122996247165, "internet_pacote_adicional": 0.9384131303650823, "bonus_nao_recebido": 0.0038865010330180745, "internet_problema_conexao": 0.002906167093349225, "beneficios_consulta": 0.017320726930854315, "sem_correspondencia": 0.01844436022259858}, "confidence": 0.9384131303650823, "input_tokens": 50, "latency_ms": 245.26965900003006} +{"id": "g0102-internet_pacote_adicional-emocional-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0007735367090282585, "plano_nova_linha": 0.0032578994152333415, "portabilidade": 0.0020813065682482555, "conta_explicacao": 0.013356953326757471, "negociacao_religacao": 0.0012913245658531477, "roaming_cobranca": 0.000815013682103927, "internet_consumo": 0.029101450698537885, "cadastro_atualizacao": 0.007552871179434194, "marketplace_pedido": 0.01330533011850487, "conta_debito_automatico_digital": 0.0008138311935196184, "internet_pacote_adicional": 0.8842901234899918, "seguranca_perda_roubo": 0.0017076302803047734, "parceiros_ofertas": 0.01349197553691901, "bonus_nao_recebido": 0.0015726836236840882, "internet_problema_conexao": 0.005580206644812043, "sem_correspondencia": 0.021007862967067276}, "confidence": 0.8842901234899918, "input_tokens": 58, "latency_ms": 468.22063199999775} +{"id": "g0102-internet_pacote_adicional-emocional-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.7587930102536014, "internet_consumo": 0.04570888452264455, "vas_consulta": 0.06226437908446552, "bonus_nao_recebido": 0.0298337620387449, "plano_nova_linha": 0.012072026001602705, "internet_problema_conexao": 0.012607731096120003, "roaming_pacote": 0.0023758333140656285, "sem_correspondencia": 0.07634437368875538}, "confidence": 0.7587930102536014, "input_tokens": 52, "latency_ms": 224.92161000002397} +{"id": "g0102-internet_pacote_adicional-emocional-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 105, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.03397759140514299, "internet_pacote_adicional": 0.7407038408856406, "troca_numero": 0.0005916874663904992, "roaming_pacote": 0.0012001329188037631, "conta_explicacao": 0.014102673533193406, "bonus_nao_recebido": 0.014050794207794414, "internet_problema_conexao": 0.09928729649250713, "sem_correspondencia": 0.09608598309052725}, "confidence": 0.7407038408856406, "input_tokens": 51, "latency_ms": 219.76817999996} +{"id": "g0102-internet_pacote_adicional-emocional-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.00523721631768423, "bonus_nao_recebido": 0.013234238614810805, "internet_problema_conexao": 0.013296886824006348, "desconto_retencao": 0.010639076502625314, "roaming_pacote": 0.0022953903194261036, "internet_consumo": 0.04325529715542583, "internet_pacote_adicional": 0.8663348866197217, "sem_correspondencia": 0.04570700764629971}, "confidence": 0.8663348866197217, "input_tokens": 47, "latency_ms": 223.30048700001726} +{"id": "g0102-internet_pacote_adicional-emocional-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.009871732557343962, "troca_numero": 0.001411246734172272, "internet_pacote_adicional": 0.7376883711003639, "bonus_nao_recebido": 0.047057442909419406, "internet_problema_conexao": 0.0251667483816282, "internet_consumo": 0.06662599819199809, "roaming_pacote": 0.0022281771782540647, "sem_correspondencia": 0.10995028294682013}, "confidence": 0.7376883711003639, "input_tokens": 47, "latency_ms": 211.75159300003088} +{"id": "g0102-internet_pacote_adicional-emocional-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0018911296819255543, "internet_pacote_adicional": 0.8500797222489087, "bonus_nao_recebido": 0.008044827428433213, "sem_correspondencia": 0.13998432064073252}, "confidence": 0.8500797222489087, "input_tokens": 55, "latency_ms": 155.47535299998572} +{"id": "g0102-internet_pacote_adicional-emocional-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.011930993070232977, "troca_numero": 0.00029984859313681556, "bonus_nao_recebido": 0.0035300099545431144, "desconto_retencao": 0.0036079898281372405, "internet_pacote_adicional": 0.8929320755980846, "roaming_cobranca": 0.0008996303260396484, "marketplace_pedido": 0.011694163322611958, "roaming_pacote": 0.0008200567266571965, "parceiros_ofertas": 0.01173776132718691, "suporte_configuracao": 0.006451445297642586, "internet_consumo": 0.021587513827627035, "sem_correspondencia": 0.03450851212809989}, "confidence": 0.8929320755980846, "input_tokens": 47, "latency_ms": 293.1652199999917} +{"id": "g0102-internet_pacote_adicional-emocional-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5597322926599204, "internet_problema_conexao": 0.03200263353825871, "marketplace_pedido": 0.04227890333637852, "bonus_nao_recebido": 0.013757468113930162, "fidelidade_resgate": 0.008326563563675038, "suporte_sem_sinal": 0.02485495771963181, "seguranca_perda_roubo": 0.00498353254822102, "cancelamento_linha": 0.004630546835285866, "roaming_pacote": 0.0013393291395421205, "internet_consumo": 0.08560716140956781, "atendimento_humano": 0.026826223141679026, "conta_debito_automatico_digital": 0.002858756285459334, "conta_vencimento": 0.004730149462445263, "conta_contestacao": 0.013050568159395995, "reclamacao_atendimento": 0.10935552344079605, "sem_correspondencia": 0.06566539064581284}, "confidence": 0.5597322926599204, "input_tokens": 50, "latency_ms": 444.30930699996907} +{"id": "g0102-internet_pacote_adicional-emocional-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0006696568524084987, "bonus_nao_recebido": 0.0029205382181365564, "internet_pacote_adicional": 0.9674424036081158, "sem_correspondencia": 0.028967401321339098}, "confidence": 0.9674424036081158, "input_tokens": 50, "latency_ms": 149.65697600001704} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.010874614160040819, "internet_pacote_adicional": 0.5040997285548587, "bonus_nao_recebido": 0.05566610044116564, "sem_correspondencia": 0.4293595568439348}, "confidence": 0.5040997285548587, "input_tokens": 48, "latency_ms": 144.44969299995591} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.16947922878556446, "internet_problema_conexao": 0.007825656460575961, "internet_pacote_adicional": 0.16747071625498564, "atendimento_humano": 0.04880993605306878, "conta_contestacao": 0.061683532947654246, "roaming_pacote": 0.0023577712868638, "cadastro_atualizacao": 0.05510158602064703, "negociacao_divida": 0.024139207690610783, "plano_consulta": 0.3279456356507606, "seguranca_perda_roubo": 0.008852296131669964, "bonus_nao_recebido": 0.025992669920283696, "sem_correspondencia": 0.100341762797315}, "confidence": 0.3279456356507606, "input_tokens": 50, "latency_ms": 314.7610130000089} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0018520768934675788, "internet_pacote_adicional": 0.9312238305537126, "bonus_nao_recebido": 0.009050130694545454, "sem_correspondencia": 0.05787396185827438}, "confidence": 0.9312238305537126, "input_tokens": 45, "latency_ms": 145.1353479999966} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.01866146287498407, "fidelidade_resgate": 0.009786589604858335, "internet_problema_conexao": 0.004735930164712524, "internet_consumo": 0.02348097877171105, "roaming_pacote": 0.0017041806603363889, "internet_pacote_adicional": 0.8440431013504227, "cadastro_atualizacao": 0.04136373679666499, "sem_correspondencia": 0.05622401977630997}, "confidence": 0.8440431013504227, "input_tokens": 58, "latency_ms": 229.7116000000301} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.23501278273983983, "internet_pacote_adicional": 0.36273801039599524, "roaming_pacote": 0.006782912129857807, "sem_correspondencia": 0.3954662947343071}, "confidence": 0.3954662947343071, "input_tokens": 40, "latency_ms": 141.2911359999498} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos", "fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.15612531417152758, "reclamacao_atendimento": 0.10822625204551013, "cancelamento_linha": 0.018274755115522363, "vas_cancelamento": 0.026886252044425147, "roaming_pacote": 0.0034066880271546927, "vas_contratacao": 0.02265610089943271, "internet_pacote_adicional": 0.3934891402559314, "internet_problema_conexao": 0.03814453059765125, "recarga_realizar": 0.024723696713596782, "recarga_saldo": 0.04929638132750857, "bonus_nao_recebido": 0.04748811788395582, "sem_correspondencia": 0.11128277091778357}, "confidence": 0.3934891402559314, "input_tokens": 51, "latency_ms": 298.7188230000015} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9451800332385754, "roaming_pacote": 0.0008290728679891011, "portabilidade": 0.002797444629135741, "plano_troca": 0.0013170184247118578, "bonus_nao_recebido": 0.005808550976275296, "internet_consumo": 0.015821164184165445, "internet_problema_conexao": 0.006400221663735493, "sem_correspondencia": 0.021846494015411694}, "confidence": 0.9451800332385754, "input_tokens": 41, "latency_ms": 217.11703700003682} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.017672972037667146, "bonus_nao_recebido": 0.055295539642352634, "internet_pacote_adicional": 0.5210543659833586, "troca_numero": 0.004086901733856438, "roaming_pacote": 0.005033355002337189, "internet_consumo": 0.17293878689144065, "cancelamento_linha": 0.019131801247379412, "sem_correspondencia": 0.20478627746160788}, "confidence": 0.5210543659833586, "input_tokens": 54, "latency_ms": 215.97312000000102} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.11066010800488495, "bonus_nao_recebido": 0.11961776240948145, "portabilidade": 0.014050212019127086, "atendimento_humano": 0.0719273625300706, "internet_pacote_adicional": 0.2709949961117468, "roaming_pacote": 0.0042092577406998306, "internet_consumo": 0.19904911888854798, "sem_correspondencia": 0.2094911822954413}, "confidence": 0.2709949961117468, "input_tokens": 39, "latency_ms": 208.75434199996334} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.1035172128413384, "internet_pacote_adicional": 0.5381610438632307, "roaming_pacote": 0.005635156343426934, "sem_correspondencia": 0.3526865869520039}, "confidence": 0.5381610438632307, "input_tokens": 50, "latency_ms": 146.33117299996456} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.00431075823649523, "roaming_pacote": 0.0024962534554230096, "bonus_nao_recebido": 0.010981808461959203, "internet_consumo": 0.013103760081724345, "internet_problema_conexao": 0.008352488090901274, "internet_pacote_adicional": 0.9204194172286003, "seguranca_perda_roubo": 0.0020349446631383293, "sem_correspondencia": 0.038300569781758276}, "confidence": 0.9204194172286003, "input_tokens": 52, "latency_ms": 229.11712899997383} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.8533528029909151, "bonus_nao_recebido": 0.04756783461448614, "roaming_pacote": 0.0021450411410865746, "sem_correspondencia": 0.09693432125351217}, "confidence": 0.8533528029909151, "input_tokens": 41, "latency_ms": 142.86537999998927} +{"id": "g0105-internet_consumo-curto_neutro-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.24858836173003634, "vas_contratacao": 0.009464912433863475, "recarga_saldo": 0.004694512736985887, "internet_problema_conexao": 0.0082477631950001, "suporte_sem_sinal": 0.04919745565495305, "atendimento_humano": 0.0427266671677679, "conta_contestacao": 0.030272674830459333, "plano_consulta": 0.054797025371988224, "internet_pacote_adicional": 0.22439251102332994, "parceiros_ofertas": 0.050928311267326776, "conta_segunda_via": 0.010919603885249924, "fidelidade_resgate": 0.0069182550060164, "internet_consumo": 0.17888813320544808, "conta_vencimento": 0.007112514931755641, "negociacao_divida": 0.0035984391621722, "sem_correspondencia": 0.06925285839764672}, "confidence": 0.24858836173003634, "input_tokens": 32, "latency_ms": 404.55120100000386} +{"id": "g0105-internet_consumo-curto_neutro-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"beneficios_consulta": 0.09970937186553121, "plano_nova_linha": 0.010070083927810072, "plano_troca": 0.007202390770863313, "negociacao_divida": 0.005048764536741746, "internet_consumo": 0.4445985970645308, "plano_consulta": 0.11351564825216034, "seguranca_perda_roubo": 0.004556698378852316, "internet_pacote_adicional": 0.0870795123837853, "cancelamento_linha": 0.001550907077093725, "internet_problema_conexao": 0.013485557754493324, "reclamacao_atendimento": 0.026071260437847216, "roaming_pacote": 0.0021646337687511964, "marketplace_compra": 0.013794103068936069, "recarga_saldo": 0.0026487422406924594, "vas_consulta": 0.054589481597908635, "sem_correspondencia": 0.11391424687400226}, "confidence": 0.4445985970645308, "input_tokens": 32, "latency_ms": 402.81717300001674} +{"id": "g0105-internet_consumo-curto_neutro-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.02971281906108441, "atendimento_humano": 0.041520097057671984, "internet_pacote_adicional": 0.2964157511810619, "seguranca_fraude": 0.04138832981231617, "plano_consulta": 0.13003449359966524, "internet_problema_conexao": 0.009313555590476842, "internet_consumo": 0.22189370169684908, "sem_correspondencia": 0.2297212520008744}, "confidence": 0.2964157511810619, "input_tokens": 34, "latency_ms": 210.26881299997058} +{"id": "g0105-internet_consumo-curto_neutro-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0193400556263459, "recarga_saldo": 0.00030782458748531723, "internet_consumo": 0.9461978038082968, "sem_correspondencia": 0.03415431597787201}, "confidence": 0.9461978038082968, "input_tokens": 29, "latency_ms": 136.50263799996765} +{"id": "g0105-internet_consumo-curto_neutro-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.009712203016854142, "plano_consulta": 0.05596252679229839, "internet_consumo": 0.5668601762736332, "sem_correspondencia": 0.36746509391721427}, "confidence": 0.5668601762736332, "input_tokens": 33, "latency_ms": 137.96353800000816} +{"id": "g0105-internet_consumo-curto_neutro-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.019898956458547903, "internet_consumo": 0.7654362846550687, "recarga_saldo": 0.0012911743132859967, "sem_correspondencia": 0.21337358457309738}, "confidence": 0.7654362846550687, "input_tokens": 32, "latency_ms": 137.68632900001876} +{"id": "g0105-internet_consumo-curto_neutro-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.02257566817922835, "atendimento_humano": 0.06626104126968613, "internet_problema_conexao": 0.04968410216663509, "plano_nova_linha": 0.01981605681665506, "seguranca_fraude": 0.048740240220922985, "reclamacao_atendimento": 0.035903153750261, "internet_consumo": 0.14961666565466047, "recarga_saldo": 0.011086258622177813, "internet_pacote_adicional": 0.10076396636497073, "suporte_chip_esim": 0.01312806984074739, "plano_consulta": 0.13473934562594378, "seguranca_perda_roubo": 0.08457998580206119, "fidelidade_pontos": 0.04061740825965108, "marketplace_pedido": 0.024666258351237435, "conta_explicacao": 0.022418801785390907, "sem_correspondencia": 0.1754029772897706}, "confidence": 0.1754029772897706, "input_tokens": 31, "latency_ms": 433.5535600000071} +{"id": "g0105-internet_consumo-curto_neutro-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.004475260132573265, "internet_consumo": 0.535637972244816, "internet_pacote_adicional": 0.13848408992176833, "internet_problema_conexao": 0.010635356369263696, "plano_consulta": 0.06763415007091057, "suporte_configuracao": 0.014115288787915889, "plano_nova_linha": 0.0098761617677465, "sem_correspondencia": 0.2191417207050057}, "confidence": 0.535637972244816, "input_tokens": 35, "latency_ms": 211.33279600002197} +{"id": "g0105-internet_consumo-curto_neutro-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.29417317372827567, "atendimento_humano": 0.0495861532851778, "troca_numero": 0.001445953465365567, "internet_consumo": 0.1831879719157906, "recarga_saldo": 0.0025737322225725867, "beneficios_consulta": 0.0791574249812764, "plano_consulta": 0.10420915224813407, "parceiros_ofertas": 0.04582487305084676, "internet_problema_conexao": 0.04101906614633275, "seguranca_fraude": 0.02177901139241778, "reclamacao_atendimento": 0.027663641851393115, "sem_correspondencia": 0.14937984571241691}, "confidence": 0.29417317372827567, "input_tokens": 31, "latency_ms": 278.9389839999785} +{"id": "g0105-internet_consumo-curto_neutro-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.008130431037041948, "plano_consulta": 0.12164088876922967, "portabilidade": 0.00453824868162811, "conta_contestacao": 0.03327981698572947, "conta_vencimento": 0.0028944210588716115, "vas_consulta": 0.06541931517990072, "marketplace_pedido": 0.0346766778893309, "conta_segunda_via": 0.01627945686029262, "roaming_pacote": 0.0020566400722286837, "negociacao_religacao": 0.003179143594559868, "internet_pacote_adicional": 0.13416194687741292, "recarga_saldo": 0.0016922170474352677, "troca_numero": 0.0014481637380747234, "internet_consumo": 0.4779232659171339, "internet_problema_conexao": 0.006780536264418823, "sem_correspondencia": 0.08589883002671074}, "confidence": 0.4779232659171339, "input_tokens": 32, "latency_ms": 388.08899299999666} +{"id": "g0105-internet_consumo-curto_neutro-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_pagamento_confirmacao": 0.03132215880744638, "internet_pacote_adicional": 0.4431445589316308, "plano_consulta": 0.11745181655113904, "internet_problema_conexao": 0.008982199225379203, "recarga_saldo": 0.009989521445262783, "internet_consumo": 0.2245687539640072, "roaming_cobranca": 0.0022048058407746133, "sem_correspondencia": 0.16233618523436}, "confidence": 0.4431445589316308, "input_tokens": 32, "latency_ms": 210.8797349999918} +{"id": "g0105-internet_consumo-curto_neutro-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.07962238235188736, "recarga_saldo": 0.0007551206690400371, "troca_numero": 0.0003777089095780762, "parceiros_ofertas": 0.00606981400108594, "internet_consumo": 0.8434451425427435, "internet_problema_conexao": 0.004508227684078281, "beneficios_consulta": 0.018636502774094343, "seguranca_fraude": 0.0026695226030335525, "conta_vencimento": 0.0007668428191152346, "conta_debito_automatico_digital": 0.00041155518091854563, "internet_pacote_adicional": 0.00812760853213061, "sem_correspondencia": 0.034609571932294525}, "confidence": 0.8434451425427435, "input_tokens": 31, "latency_ms": 284.2151589999844} +{"id": "g0106-internet_consumo-informal_abreviado-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"negociacao_religacao": 0.00836348494048192, "recarga_saldo": 0.006628370336909276, "plano_nova_linha": 0.012458680995306297, "roaming_cobranca": 0.0039004211017433094, "conta_contestacao": 0.05418850455941603, "troca_numero": 0.0025081889912839917, "internet_consumo": 0.2857943658236066, "marketplace_compra": 0.04949798751900591, "suporte_sem_sinal": 0.0887712967610235, "internet_pacote_adicional": 0.08106941503800665, "internet_problema_conexao": 0.015583698704260667, "suporte_configuracao": 0.018711489892019824, "conta_explicacao": 0.04911716596857194, "plano_consulta": 0.11926835793973842, "conta_vencimento": 0.007704090820305276, "sem_correspondencia": 0.19643448060832036}, "confidence": 0.2857943658236066, "input_tokens": 30, "latency_ms": 445.6686810000292} +{"id": "g0106-internet_consumo-informal_abreviado-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.0974298045039177, "recarga_saldo": 0.010976798832416534, "internet_consumo": 0.318303644657135, "sem_correspondencia": 0.5732897520065308}, "confidence": 0.5732897520065308, "input_tokens": 35, "latency_ms": 148.52448299996013} +{"id": "g0106-internet_consumo-informal_abreviado-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.00802755338452699, "conta_vencimento": 0.0049213407426875345, "marketplace_pedido": 0.017578541851880868, "negociacao_religacao": 0.00392149892526227, "internet_problema_conexao": 0.017119250820928644, "plano_consulta": 0.12488620457835099, "conta_debito_automatico_digital": 0.004553662514432656, "recarga_saldo": 0.003180773161395475, "internet_consumo": 0.6414483646734855, "parceiros_ofertas": 0.01511244722514935, "internet_pacote_adicional": 0.019867764355684145, "sem_correspondencia": 0.13938259776621553}, "confidence": 0.6414483646734855, "input_tokens": 39, "latency_ms": 330.38333399997555} +{"id": "g0106-internet_consumo-informal_abreviado-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.005281831740424399, "internet_problema_conexao": 0.003968018559815617, "plano_consulta": 0.07846756429623498, "internet_pacote_adicional": 0.018807895764678, "internet_consumo": 0.7593918713047209, "conta_vencimento": 0.006617348930449452, "recarga_saldo": 0.002255467955297627, "sem_correspondencia": 0.12521000144837907}, "confidence": 0.7593918713047209, "input_tokens": 36, "latency_ms": 229.7123620000434} +{"id": "g0106-internet_consumo-informal_abreviado-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02744278666058282, "bonus_nao_recebido": 0.05137076591173068, "internet_pacote_adicional": 0.10962299185819985, "suporte_sem_sinal": 0.10437884149112989, "plano_nova_linha": 0.01609496652372431, "internet_problema_conexao": 0.10866826708106196, "fidelidade_pontos": 0.09714579603479832, "roaming_pacote": 0.004241377730564942, "recarga_saldo": 0.009737499264068956, "plano_consulta": 0.18031430391115666, "internet_consumo": 0.07287151568595203, "sem_correspondencia": 0.2181108878470296}, "confidence": 0.2181108878470296, "input_tokens": 41, "latency_ms": 333.65238099997896} +{"id": "g0106-internet_consumo-informal_abreviado-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"atendimento_humano": 0.014341863809922646, "plano_nova_linha": 0.002225124366497749, "conta_contestacao": 0.008199741535045112, "internet_problema_conexao": 0.002137690644678588, "internet_pacote_adicional": 0.01449413038443911, "plano_consulta": 0.054851241597488075, "recarga_saldo": 0.0005752627250394377, "suporte_chip_esim": 0.0014643648393384506, "internet_consumo": 0.8217175669000097, "seguranca_perda_roubo": 0.002222265672039336, "conta_pagamento_confirmacao": 0.007466712019341246, "conta_segunda_via": 0.008348375951754828, "fidelidade_pontos": 0.005249085497577515, "plano_troca": 0.001476965167299064, "recarga_nao_creditada": 0.0004999533089606402, "sem_correspondencia": 0.054729655580568456}, "confidence": 0.8217175669000097, "input_tokens": 33, "latency_ms": 461.741829999994} +{"id": "g0106-internet_consumo-informal_abreviado-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.041408696605180054, "recarga_saldo": 0.0026011635438330186, "internet_consumo": 0.2577736824318657, "sem_correspondencia": 0.6982164574191212}, "confidence": 0.6982164574191212, "input_tokens": 44, "latency_ms": 147.76926700000104} +{"id": "g0106-internet_consumo-informal_abreviado-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.26429666430146265, "negociacao_religacao": 0.0067275994146747215, "parceiros_ofertas": 0.043669825773691294, "seguranca_fraude": 0.02346260778485995, "suporte_chip_esim": 0.006365791751943203, "plano_consulta": 0.23704425703632834, "internet_problema_conexao": 0.013425611640974725, "internet_consumo": 0.16566848105651533, "plano_nova_linha": 0.009026280131127934, "recarga_saldo": 0.05304136396455982, "negociacao_divida": 0.005903922786716178, "sem_correspondencia": 0.17136759435714585}, "confidence": 0.26429666430146265, "input_tokens": 33, "latency_ms": 293.4898269999735} +{"id": "g0106-internet_consumo-informal_abreviado-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.00530109671764085, "internet_consumo": 0.18176188294760354, "plano_consulta": 0.04575666963874505, "sem_correspondencia": 0.7671803506960105}, "confidence": 0.7671803506960105, "input_tokens": 36, "latency_ms": 137.56272599999875} +{"id": "g0106-internet_consumo-informal_abreviado-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.02857839046025714, "internet_pacote_adicional": 0.18636084546300896, "beneficios_consulta": 0.05300360017492119, "recarga_saldo": 0.003458581297709317, "internet_consumo": 0.11364580357461906, "roaming_cobranca": 0.002078841146562718, "vas_cancelamento": 0.0065518289745015905, "internet_problema_conexao": 0.1111906883283456, "plano_nova_linha": 0.012551954579179576, "suporte_configuracao": 0.015575555627578867, "plano_consulta": 0.09052760633489154, "seguranca_perda_roubo": 0.025277131426865572, "conta_vencimento": 0.004246143965280116, "vas_consulta": 0.14361235078071333, "recarga_nao_creditada": 0.0036169482730944915, "sem_correspondencia": 0.19972372959247092}, "confidence": 0.19972372959247092, "input_tokens": 39, "latency_ms": 428.2452850000027} +{"id": "g0106-internet_consumo-informal_abreviado-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.09046029673865712, "recarga_saldo": 0.008574198580100445, "internet_consumo": 0.7391284401326893, "sem_correspondencia": 0.16183706454855312}, "confidence": 0.7391284401326893, "input_tokens": 36, "latency_ms": 137.96596200000977} +{"id": "g0106-internet_consumo-informal_abreviado-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.8388643325317637, "plano_consulta": 0.018557164951989454, "recarga_saldo": 0.0022564123081855432, "sem_correspondencia": 0.14032209020806122}, "confidence": 0.8388643325317637, "input_tokens": 32, "latency_ms": 140.87590599996247} +{"id": "g0108-internet_consumo-regionalismo-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.5637041682263428, "plano_consulta": 0.05076330680354148, "recarga_saldo": 0.007385267090597265, "sem_correspondencia": 0.3781472578795185}, "confidence": 0.5637041682263428, "input_tokens": 36, "latency_ms": 148.32388199999968} +{"id": "g0108-internet_consumo-regionalismo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.009719135028003933, "plano_consulta": 0.09334205037047436, "marketplace_pedido": 0.03330224626467431, "seguranca_fraude": 0.03702139010950971, "suporte_sem_sinal": 0.09435357106952826, "reclamacao_atendimento": 0.027069991596103023, "internet_pacote_adicional": 0.4295204599824516, "suporte_configuracao": 0.01590506850225194, "atendimento_humano": 0.05888970632267339, "conta_segunda_via": 0.026460649542158134, "portabilidade": 0.006418992309188367, "conta_explicacao": 0.02975808490604884, "internet_problema_conexao": 0.03046888338613904, "suporte_chip_esim": 0.006101421997941145, "fidelidade_resgate": 0.012021108489183824, "sem_correspondencia": 0.08964724012367016}, "confidence": 0.4295204599824516, "input_tokens": 33, "latency_ms": 466.87089499999956} +{"id": "g0108-internet_consumo-regionalismo-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_cobranca": 0.001906047036511652, "cadastro_atualizacao": 0.03074618124921182, "marketplace_compra": 0.028327707978918225, "internet_consumo": 0.669114862086858, "suporte_chip_esim": 0.007047181213446588, "parceiros_ofertas": 0.02062707874152007, "beneficios_consulta": 0.04837399535870127, "plano_consulta": 0.07197923682616454, "plano_nova_linha": 0.0025498991786831954, "troca_numero": 0.0009385359812553113, "internet_problema_conexao": 0.004957559328638364, "internet_pacote_adicional": 0.013774000512011563, "recarga_saldo": 0.002708827274478486, "conta_segunda_via": 0.007293763291131691, "seguranca_fraude": 0.021730209799804837, "sem_correspondencia": 0.06792491414266444}, "confidence": 0.669114862086858, "input_tokens": 37, "latency_ms": 397.4695919999931} +{"id": "g0108-internet_consumo-regionalismo-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.06323734903554491, "internet_pacote_adicional": 0.35756114208342565, "internet_problema_conexao": 0.03729971568558806, "negociacao_religacao": 0.007913504085992597, "recarga_saldo": 0.0988654786708796, "marketplace_pedido": 0.05186393064245399, "vas_cancelamento": 0.00664609989318001, "plano_consulta": 0.11747911365639149, "troca_numero": 0.0028844007747779905, "vas_contratacao": 0.01578050351431239, "roaming_pacote": 0.005012597482562083, "sem_correspondencia": 0.2354561644748912}, "confidence": 0.35756114208342565, "input_tokens": 33, "latency_ms": 282.3265370000172} +{"id": "g0108-internet_consumo-regionalismo-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.00558247305882484, "internet_pacote_adicional": 0.254659912629894, "internet_problema_conexao": 0.1845896332891312, "plano_consulta": 0.10293376855302425, "recarga_saldo": 0.006176904573858101, "fidelidade_resgate": 0.01204072179140033, "internet_consumo": 0.155417869389406, "sem_correspondencia": 0.27859871671446124}, "confidence": 0.27859871671446124, "input_tokens": 32, "latency_ms": 202.9668650000076} +{"id": "g0108-internet_consumo-regionalismo-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.486164649300629, "internet_pacote_adicional": 0.08755357384106273, "suporte_chip_esim": 0.014397529590180468, "fidelidade_resgate": 0.0107421053235174, "recarga_saldo": 0.004104483322893611, "conta_debito_automatico_digital": 0.004941148116527815, "suporte_sem_sinal": 0.09369896905368444, "seguranca_fraude": 0.02585155277630858, "plano_consulta": 0.08416992998520056, "suporte_configuracao": 0.01837822012200873, "internet_problema_conexao": 0.006927207901702659, "sem_correspondencia": 0.163070630666284}, "confidence": 0.486164649300629, "input_tokens": 38, "latency_ms": 317.9416209999886} +{"id": "g0108-internet_consumo-regionalismo-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.7695372011475418, "recarga_saldo": 0.0035765068172527582, "plano_consulta": 0.02807038243402264, "sem_correspondencia": 0.19881590960118284}, "confidence": 0.7695372011475418, "input_tokens": 43, "latency_ms": 136.81046499999638} +{"id": "g0108-internet_consumo-regionalismo-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0946739632966837, "roaming_duvida": 0.007713661683577789, "internet_pacote_adicional": 0.03939854432555726, "seguranca_perda_roubo": 0.01531119395903374, "recarga_saldo": 0.002980457212850293, "internet_problema_conexao": 0.009328040481128608, "internet_consumo": 0.6871526378894054, "sem_correspondencia": 0.14344150115176316}, "confidence": 0.6871526378894054, "input_tokens": 32, "latency_ms": 220.54229299999406} +{"id": "g0108-internet_consumo-regionalismo-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.02201756733304323, "internet_pacote_adicional": 0.10646848789586232, "internet_problema_conexao": 0.015824424710830225, "recarga_saldo": 0.011991539499397394, "reclamacao_atendimento": 0.02900233231144604, "plano_consulta": 0.24876082899177837, "vas_contratacao": 0.010466800473402739, "fidelidade_pontos": 0.04490260952360243, "roaming_pacote": 0.0028701935600447324, "vas_consulta": 0.25133908760523177, "roaming_duvida": 0.004036146371151356, "cancelamento_linha": 0.021558171966368885, "internet_consumo": 0.11253702327809502, "conta_explicacao": 0.031551466604227196, "suporte_chip_esim": 0.002570984052543614, "sem_correspondencia": 0.08410233582297466}, "confidence": 0.25133908760523177, "input_tokens": 36, "latency_ms": 402.53752000000986} +{"id": "g0108-internet_consumo-regionalismo-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.022368776710004482, "internet_problema_conexao": 0.019515584427282795, "troca_numero": 0.004599905867133071, "conta_contestacao": 0.04338039668722463, "bonus_nao_recebido": 0.014768545896986653, "internet_consumo": 0.3669840258738389, "suporte_configuracao": 0.023553683476385343, "conta_debito_automatico_digital": 0.007603153303148102, "conta_vencimento": 0.00627746409634262, "recarga_saldo": 0.008915666158658781, "portabilidade": 0.007912855300573434, "recarga_realizar": 0.005085645519731733, "plano_consulta": 0.11265235719634752, "internet_pacote_adicional": 0.10389673322823892, "cadastro_atualizacao": 0.032076372501389214, "sem_correspondencia": 0.2204088337567138}, "confidence": 0.3669840258738389, "input_tokens": 32, "latency_ms": 402.3173829999678} +{"id": "g0108-internet_consumo-regionalismo-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 55, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.016203824128884374, "internet_pacote_adicional": 0.10795342721131766, "recarga_saldo": 0.3060084524376606, "internet_consumo": 0.0888796953693089, "atendimento_humano": 0.05275320163456348, "internet_problema_conexao": 0.17853429580974772, "plano_consulta": 0.060167788338516125, "sem_correspondencia": 0.18949931507000112}, "confidence": 0.3060084524376606, "input_tokens": 37, "latency_ms": 209.01152999999795} +{"id": "g0108-internet_consumo-regionalismo-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0032510618686516935, "internet_pacote_adicional": 0.06006444791517955, "parceiros_ofertas": 0.05155967324818472, "cancelamento_linha": 0.0013569202665840538, "plano_consulta": 0.0928685319413659, "internet_problema_conexao": 0.006029620940720895, "cadastro_atualizacao": 0.03399158367304047, "fidelidade_resgate": 0.00480190445562735, "internet_consumo": 0.6543840954880294, "portabilidade": 0.0025580107041619084, "negociacao_divida": 0.003005614125331899, "sem_correspondencia": 0.08612853537312205}, "confidence": 0.6543840954880294, "input_tokens": 36, "latency_ms": 291.60798800000975} +{"id": "g0114-internet_problema_conexao-erros_digitacao-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_consulta": 0.12292976878661288, "bonus_nao_recebido": 0.03919747298408303, "internet_problema_conexao": 0.20797502074501154, "internet_pacote_adicional": 0.06655419323470055, "vas_consulta": 0.11346271877225568, "roaming_duvida": 0.006876409680927675, "conta_vencimento": 0.005215871382733909, "vas_cancelamento": 0.005610786130174677, "internet_consumo": 0.11236227551735184, "suporte_configuracao": 0.02423850339713608, "conta_segunda_via": 0.010381029459555727, "suporte_sem_sinal": 0.08433056994741589, "beneficios_consulta": 0.06639314894222229, "fidelidade_pontos": 0.01646021308204148, "cancelamento_linha": 0.009015050317891975, "sem_correspondencia": 0.1089969676198848}, "confidence": 0.20797502074501154, "input_tokens": 40, "latency_ms": 450.73417600002585} +{"id": "g0114-internet_problema_conexao-erros_digitacao-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.042496863193576276, "suporte_sem_sinal": 0.13114143394987537, "internet_problema_conexao": 0.6331426973002179, "sem_correspondencia": 0.1932190055563305}, "confidence": 0.6331426973002179, "input_tokens": 39, "latency_ms": 149.26406900002576} +{"id": "g0114-internet_problema_conexao-erros_digitacao-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.010417225773077743, "fidelidade_resgate": 0.01079045422626437, "seguranca_fraude": 0.022197339688939353, "internet_pacote_adicional": 0.23377414053161027, "conta_vencimento": 0.0032672064852125957, "parceiros_ofertas": 0.02256325446594582, "conta_debito_automatico_digital": 0.006509300788517413, "marketplace_pedido": 0.022514568647023888, "internet_consumo": 0.12670858207314942, "roaming_pacote": 0.006843625569446857, "suporte_configuracao": 0.023337986325690986, "marketplace_compra": 0.031740218408345296, "suporte_sem_sinal": 0.14270469549640658, "internet_problema_conexao": 0.1858984232381681, "recarga_nao_creditada": 0.005465595984241366, "sem_correspondencia": 0.14526738229795996}, "confidence": 0.23377414053161027, "input_tokens": 36, "latency_ms": 411.3768609999511} +{"id": "g0114-internet_problema_conexao-erros_digitacao-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.16146700027817742, "negociacao_religacao": 0.007101428670221606, "plano_nova_linha": 0.05055269208776523, "internet_pacote_adicional": 0.2234170578067992, "roaming_pacote": 0.0036816347727494964, "seguranca_fraude": 0.05385543014671852, "suporte_configuracao": 0.03424222010336041, "marketplace_pedido": 0.027209566811066236, "internet_problema_conexao": 0.13380426121711175, "suporte_chip_esim": 0.005833014359815229, "suporte_sem_sinal": 0.14563128301304085, "sem_correspondencia": 0.15320441073317403}, "confidence": 0.2234170578067992, "input_tokens": 36, "latency_ms": 301.288870999997} +{"id": "g0114-internet_problema_conexao-erros_digitacao-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.0048802972795240875, "roaming_duvida": 0.006493505465423073, "seguranca_perda_roubo": 0.01304936484346224, "suporte_configuracao": 0.02259288113634906, "conta_contestacao": 0.03986887118953281, "plano_troca": 0.005005890326914564, "internet_pacote_adicional": 0.1908634713231914, "suporte_sem_sinal": 0.08893236286361375, "internet_problema_conexao": 0.21539002410525596, "conta_segunda_via": 0.009961827302010071, "fidelidade_pontos": 0.015993441447236918, "recarga_realizar": 0.004272369448921555, "internet_consumo": 0.10154925873135592, "bonus_nao_recebido": 0.01649864485758914, "vas_consulta": 0.14940811066264553, "sem_correspondencia": 0.11523967901697392}, "confidence": 0.21539002410525596, "input_tokens": 42, "latency_ms": 429.9058219999665} +{"id": "g0114-internet_problema_conexao-erros_digitacao-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.053597831964573565, "atendimento_humano": 0.046372981877141374, "suporte_configuracao": 0.02992374524758215, "internet_pacote_adicional": 0.28493361603715955, "suporte_sem_sinal": 0.0956449547542276, "beneficios_consulta": 0.05732516358326511, "desconto_retencao": 0.01107487041224277, "suporte_chip_esim": 0.006570653279473883, "internet_consumo": 0.04054216889507439, "roaming_pacote": 0.001936518049369825, "internet_problema_conexao": 0.28835468410124315, "sem_correspondencia": 0.0837228117986466}, "confidence": 0.28835468410124315, "input_tokens": 35, "latency_ms": 303.5695479999845} +{"id": "g0114-internet_problema_conexao-erros_digitacao-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.008239099859472222, "seguranca_perda_roubo": 0.006629671984818365, "reclamacao_atendimento": 0.04822206185292251, "fidelidade_resgate": 0.01911400096308348, "vas_cancelamento": 0.003856800777899856, "beneficios_consulta": 0.11876537800145578, "suporte_sem_sinal": 0.06332730581510684, "roaming_pacote": 0.0069593289810707245, "cancelamento_linha": 0.002839281957904162, "internet_consumo": 0.11628118303585422, "fidelidade_pontos": 0.035336591747630375, "internet_pacote_adicional": 0.13873537059214666, "suporte_configuracao": 0.031650644193667636, "cadastro_atualizacao": 0.02026603768914147, "internet_problema_conexao": 0.24710046065585337, "sem_correspondencia": 0.13267678189197235}, "confidence": 0.24710046065585337, "input_tokens": 39, "latency_ms": 447.58256099999016} +{"id": "g0114-internet_problema_conexao-erros_digitacao-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.02820163227830921, "vas_contratacao": 0.009588982302648204, "internet_consumo": 0.09914075700419818, "suporte_sem_sinal": 0.09118711370907376, "internet_problema_conexao": 0.4505155993298993, "atendimento_humano": 0.029675614072064163, "internet_pacote_adicional": 0.16506362406134006, "sem_correspondencia": 0.12662667724246712}, "confidence": 0.4505155993298993, "input_tokens": 40, "latency_ms": 218.1467860000339} +{"id": "g0114-internet_problema_conexao-erros_digitacao-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.3476448167544802, "fidelidade_pontos": 0.018367553702847147, "bonus_nao_recebido": 0.036532585717590174, "vas_cancelamento": 0.01461900723142246, "internet_consumo": 0.09225761433190674, "plano_consulta": 0.13106118551506635, "negociacao_divida": 0.008045432408826412, "roaming_pacote": 0.0032839662023008503, "conta_explicacao": 0.021377132009839567, "conta_debito_automatico_digital": 0.008283613508102533, "suporte_sem_sinal": 0.0800617138688149, "suporte_configuracao": 0.02666343831757566, "vas_contratacao": 0.008961262460986425, "internet_pacote_adicional": 0.04929767702843266, "roaming_cobranca": 0.003721446613472385, "sem_correspondencia": 0.14982155432833552}, "confidence": 0.3476448167544802, "input_tokens": 37, "latency_ms": 440.4383240000129} +{"id": "g0114-internet_problema_conexao-erros_digitacao-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.09247292830127585, "desconto_retencao": 0.011807018281291505, "internet_consumo": 0.0943729754168629, "reclamacao_atendimento": 0.08566759015040194, "internet_pacote_adicional": 0.19389649263720252, "vas_consulta": 0.07659162789611622, "negociacao_religacao": 0.0038708340034092725, "internet_problema_conexao": 0.22697473190632733, "parceiros_ofertas": 0.02082573492932389, "conta_vencimento": 0.0034537632959173773, "conta_contestacao": 0.01802654986016134, "fidelidade_pontos": 0.01614882654729595, "roaming_pacote": 0.002267146777654107, "roaming_cobranca": 0.0028957923266123287, "suporte_configuracao": 0.02801723482041072, "sem_correspondencia": 0.12271075284973673}, "confidence": 0.22697473190632733, "input_tokens": 39, "latency_ms": 422.09085999996887} +{"id": "g0114-internet_problema_conexao-erros_digitacao-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.277097358850252, "suporte_configuracao": 0.017583454944820588, "conta_contestacao": 0.029470864357769865, "internet_pacote_adicional": 0.21254697060457464, "plano_consulta": 0.04079381589261227, "conta_pagamento_confirmacao": 0.010677404327257204, "internet_consumo": 0.10159429692596256, "suporte_sem_sinal": 0.06533518029262321, "seguranca_perda_roubo": 0.014780325654613074, "conta_debito_automatico_digital": 0.0029530452241846666, "vas_consulta": 0.10298301816643124, "sem_correspondencia": 0.12418426475889871}, "confidence": 0.277097358850252, "input_tokens": 38, "latency_ms": 360.9999820000098} +{"id": "g0114-internet_problema_conexao-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.01363840513432701, "suporte_configuracao": 0.02572864129877296, "reclamacao_atendimento": 0.08163228264197583, "atendimento_humano": 0.08551285741268154, "conta_segunda_via": 0.03986188598927033, "suporte_sem_sinal": 0.11131468389204469, "internet_pacote_adicional": 0.16961290612268493, "bonus_nao_recebido": 0.04674924645845099, "recarga_realizar": 0.012982192543665264, "cancelamento_linha": 0.0052652016561145504, "roaming_cobranca": 0.004510410447001897, "internet_consumo": 0.23376126383656184, "roaming_pacote": 0.0025852367951619613, "plano_nova_linha": 0.010813068057027456, "conta_contestacao": 0.022596724978861372, "sem_correspondencia": 0.13343499273539736}, "confidence": 0.23376126383656184, "input_tokens": 41, "latency_ms": 457.899311999995} +{"id": "g0115-internet_problema_conexao-regionalismo-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.09293590627780693, "internet_pacote_adicional": 0.1846110848924206, "troca_numero": 0.0007383956802927231, "fidelidade_pontos": 0.005144134242306648, "suporte_sem_sinal": 0.056002774198581864, "internet_problema_conexao": 0.4887932017482712, "plano_nova_linha": 0.007476663330970669, "suporte_configuracao": 0.021573154584747185, "conta_debito_automatico_digital": 0.0006485466245747646, "recarga_nao_creditada": 0.0007423178289602087, "internet_consumo": 0.05284158221006478, "sem_correspondencia": 0.08849223838100248}, "confidence": 0.4887932017482712, "input_tokens": 70, "latency_ms": 322.33208200000263} +{"id": "g0115-internet_problema_conexao-regionalismo-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.23379118653472475, "troca_numero": 0.0008859356116386838, "beneficios_consulta": 0.04822984254715078, "plano_nova_linha": 0.009960854092475525, "internet_consumo": 0.11590065012532114, "recarga_nao_creditada": 0.004531875990352369, "suporte_configuracao": 0.027355829032828318, "internet_pacote_adicional": 0.0880740412280625, "internet_problema_conexao": 0.21523293654347989, "vas_contratacao": 0.00965373462258142, "negociacao_religacao": 0.003956226869420492, "sem_correspondencia": 0.24242688680196414}, "confidence": 0.24242688680196414, "input_tokens": 58, "latency_ms": 310.8786180000038} +{"id": "g0115-internet_problema_conexao-regionalismo-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 113, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.03664493755853106, "suporte_sem_sinal": 0.10937685734816213, "internet_problema_conexao": 0.7663113103730714, "sem_correspondencia": 0.08766689472023535}, "confidence": 0.7663113103730714, "input_tokens": 58, "latency_ms": 156.90545299997893} +{"id": "g0115-internet_problema_conexao-regionalismo-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.19520531822002166, "fidelidade_pontos": 0.08137244825917818, "suporte_configuracao": 0.02315567460790829, "portabilidade": 0.004471601970396028, "recarga_nao_creditada": 0.002953274675566641, "conta_explicacao": 0.015054160904304136, "plano_troca": 0.005546179198964722, "marketplace_compra": 0.044914782570148616, "conta_debito_automatico_digital": 0.0027273358163346514, "vas_consulta": 0.09753180408770921, "internet_pacote_adicional": 0.1221741750158157, "fidelidade_resgate": 0.025393845809086293, "parceiros_ofertas": 0.028184388160989483, "internet_consumo": 0.09708868080154853, "suporte_sem_sinal": 0.11722444134327166, "sem_correspondencia": 0.1370018885587562}, "confidence": 0.19520531822002166, "input_tokens": 55, "latency_ms": 444.79531100000713} +{"id": "g0115-internet_problema_conexao-regionalismo-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.16512055374040124, "roaming_pacote": 0.0028417643072811607, "conta_explicacao": 0.018113551309220134, "internet_problema_conexao": 0.27148526379162924, "suporte_configuracao": 0.031304425882659956, "internet_pacote_adicional": 0.10158446233665976, "portabilidade": 0.006175860642529008, "cancelamento_linha": 0.0015423287104851457, "recarga_realizar": 0.0014447967706619459, "fidelidade_pontos": 0.00941188242614917, "internet_consumo": 0.063515334086602, "sem_correspondencia": 0.3274597759957213}, "confidence": 0.3274597759957213, "input_tokens": 60, "latency_ms": 302.84357599998657} +{"id": "g0115-internet_problema_conexao-regionalismo-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.5920346854023979, "suporte_sem_sinal": 0.13410627567177819, "suporte_configuracao": 0.026468863168437974, "sem_correspondencia": 0.24739017575738592}, "confidence": 0.5920346854023979, "input_tokens": 63, "latency_ms": 163.8854070000093} +{"id": "g0115-internet_problema_conexao-regionalismo-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_nova_linha": 0.00911082245696647, "recarga_nao_creditada": 0.0018873860299020023, "conta_vencimento": 0.002577085282612165, "suporte_sem_sinal": 0.07412516406313792, "negociacao_religacao": 0.0025438449859199303, "internet_pacote_adicional": 0.3180381072581114, "marketplace_compra": 0.03214773620085827, "plano_troca": 0.003636647853974853, "internet_consumo": 0.07312537074245798, "fidelidade_pontos": 0.010181232374213993, "suporte_configuracao": 0.0196106490795268, "bonus_nao_recebido": 0.004148938321196182, "vas_contratacao": 0.006356792885957923, "reclamacao_atendimento": 0.06781494009570406, "internet_problema_conexao": 0.24585569681263453, "sem_correspondencia": 0.1288395855568255}, "confidence": 0.3180381072581114, "input_tokens": 59, "latency_ms": 439.29388700001937} +{"id": "g0115-internet_problema_conexao-regionalismo-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 139, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.0034933426657322198, "internet_consumo": 0.10678860158137014, "suporte_configuracao": 0.026150652152880538, "internet_pacote_adicional": 0.09637140805774433, "suporte_sem_sinal": 0.23350717910216975, "seguranca_fraude": 0.06516036609725391, "internet_problema_conexao": 0.31207350942738943, "sem_correspondencia": 0.15645494091545964}, "confidence": 0.31207350942738943, "input_tokens": 63, "latency_ms": 269.40401000001657} +{"id": "g0115-internet_problema_conexao-regionalismo-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.05212753560875642, "parceiros_ofertas": 0.034765281505435834, "plano_consulta": 0.15884700535511623, "conta_debito_automatico_digital": 0.014390495294035936, "internet_pacote_adicional": 0.05239306682771356, "fidelidade_resgate": 0.0057020997359699096, "internet_consumo": 0.08177129963013526, "internet_problema_conexao": 0.2924136564867882, "atendimento_humano": 0.03932605716633442, "cadastro_atualizacao": 0.009455898891170862, "suporte_sem_sinal": 0.09694306460072356, "portabilidade": 0.0047171619371354865, "suporte_configuracao": 0.032702234542805464, "negociacao_religacao": 0.0031332342972909275, "conta_vencimento": 0.0014710655562194712, "sem_correspondencia": 0.11984084256436849}, "confidence": 0.2924136564867882, "input_tokens": 57, "latency_ms": 458.16482699996186} +{"id": "g0115-internet_problema_conexao-regionalismo-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.028582764096608988, "internet_problema_conexao": 0.3489315197827053, "internet_pacote_adicional": 0.13651389153177515, "suporte_sem_sinal": 0.1659643799694437, "suporte_configuracao": 0.04504083811871665, "suporte_chip_esim": 0.009209516566140958, "internet_consumo": 0.07209580492116766, "sem_correspondencia": 0.1936612850134416}, "confidence": 0.3489315197827053, "input_tokens": 65, "latency_ms": 246.65790099999185} +{"id": "g0115-internet_problema_conexao-regionalismo-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 129, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.0343309166908004, "internet_pacote_adicional": 0.23753512619110553, "suporte_sem_sinal": 0.14472030537876288, "roaming_cobranca": 0.0022179603777166663, "conta_contestacao": 0.047984877179853884, "seguranca_perda_roubo": 0.10004154148170698, "internet_problema_conexao": 0.14270927440596196, "internet_consumo": 0.08148563152915948, "marketplace_pedido": 0.0158551116579467, "recarga_saldo": 0.022441788319263304, "negociacao_religacao": 0.0035436685330079033, "sem_correspondencia": 0.16713379825471433}, "confidence": 0.23753512619110553, "input_tokens": 61, "latency_ms": 312.35764099994867} +{"id": "g0115-internet_problema_conexao-regionalismo-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.1220901315873717, "reclamacao_atendimento": 0.07730081985143497, "internet_consumo": 0.12452252994781016, "troca_numero": 0.0020357900078648303, "plano_nova_linha": 0.007772258508797079, "fidelidade_pontos": 0.040224110294492264, "portabilidade": 0.003987255746288424, "internet_pacote_adicional": 0.11309801147253792, "seguranca_fraude": 0.042277709982943834, "recarga_realizar": 0.0049684915674516345, "internet_problema_conexao": 0.2620544583352205, "suporte_configuracao": 0.021033665837910772, "marketplace_compra": 0.034316467042336825, "fidelidade_resgate": 0.013558782801315138, "recarga_nao_creditada": 0.0035233814604157363, "sem_correspondencia": 0.1272361355558082}, "confidence": 0.2620544583352205, "input_tokens": 58, "latency_ms": 426.74625200004357} +{"id": "g0117-internet_problema_conexao-longo_contexto-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 280, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.6631302717833185, "vas_consulta": 0.11577051380411561, "conta_segunda_via": 0.0040410566462839225, "internet_consumo": 0.03539329759862502, "recarga_nao_creditada": 0.0015410248398751833, "vas_contratacao": 0.0033710315930551003, "internet_pacote_adicional": 0.03536910184073356, "plano_consulta": 0.013431013982813468, "suporte_configuracao": 0.020574461323016633, "suporte_sem_sinal": 0.05254859658309654, "negociacao_divida": 0.0020348699907597467, "sem_correspondencia": 0.05279476001430667}, "confidence": 0.6631302717833185, "input_tokens": 110, "latency_ms": 393.7868989999629} +{"id": "g0117-internet_problema_conexao-longo_contexto-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 267, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.02811583473665144, "conta_debito_automatico_digital": 0.0058837719383815976, "internet_pacote_adicional": 0.035419815284209594, "fidelidade_pontos": 0.011467724154745998, "suporte_sem_sinal": 0.10639037862065823, "internet_problema_conexao": 0.6763957813645239, "conta_pagamento_confirmacao": 0.00541485664613602, "internet_consumo": 0.042497836503483384, "recarga_saldo": 0.0010633067339764607, "recarga_realizar": 0.0015305347026775156, "parceiros_ofertas": 0.00775351082756834, "sem_correspondencia": 0.07806664848698754}, "confidence": 0.6763957813645239, "input_tokens": 104, "latency_ms": 379.4650479999859} +{"id": "g0117-internet_problema_conexao-longo_contexto-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.683029583099822, "vas_consulta": 0.13155010512608678, "desconto_retencao": 0.005155826867054827, "internet_consumo": 0.03204467198549452, "suporte_configuracao": 0.02222846970416828, "vas_cancelamento": 0.001844774164469525, "parceiros_ofertas": 0.009439264408237544, "internet_pacote_adicional": 0.028004274687300813, "roaming_cobranca": 0.0018641396184814684, "suporte_sem_sinal": 0.039925448315248774, "conta_explicacao": 0.005783648581068838, "sem_correspondencia": 0.03912979344256665}, "confidence": 0.683029583099822, "input_tokens": 104, "latency_ms": 383.0116219999695} +{"id": "g0117-internet_problema_conexao-longo_contexto-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 234, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.06730444247535111, "suporte_configuracao": 0.015748618786634867, "internet_problema_conexao": 0.8500257466929791, "sem_correspondencia": 0.0669211920450349}, "confidence": 0.8500257466929791, "input_tokens": 96, "latency_ms": 186.1170000000243} +{"id": "g0117-internet_problema_conexao-longo_contexto-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.13421222240227967, "troca_numero": 0.0006466480396370445, "conta_vencimento": 0.001425107906274485, "recarga_saldo": 0.001143537550283233, "internet_pacote_adicional": 0.08140991429619293, "beneficios_consulta": 0.06404830359177204, "negociacao_divida": 0.0022360903131238975, "recarga_nao_creditada": 0.0010148752233227296, "plano_troca": 0.0032168791310470345, "seguranca_perda_roubo": 0.12675137508725595, "suporte_configuracao": 0.022824838200839748, "internet_problema_conexao": 0.40756248433790865, "roaming_pacote": 0.001380118973421058, "internet_consumo": 0.06347752952732351, "seguranca_fraude": 0.019788249844494468, "sem_correspondencia": 0.0688618255748236}, "confidence": 0.40756248433790865, "input_tokens": 91, "latency_ms": 497.06975000003695} +{"id": "g0117-internet_problema_conexao-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 249, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"vas_cancelamento": 0.004176925223191678, "internet_pacote_adicional": 0.05949727563478548, "suporte_sem_sinal": 0.14628829925389797, "roaming_duvida": 0.009124798309299423, "conta_explicacao": 0.020716470710041325, "fidelidade_pontos": 0.022491830368876274, "internet_consumo": 0.2288910201480734, "marketplace_pedido": 0.011753474789988397, "cadastro_atualizacao": 0.028830528886798462, "recarga_saldo": 0.0026337885100820367, "suporte_configuracao": 0.27236701871372493, "seguranca_fraude": 0.017616973435151596, "desconto_retencao": 0.008767913651350859, "plano_consulta": 0.032020351409040235, "conta_vencimento": 0.004107370331008886, "sem_correspondencia": 0.13071596062468907}, "confidence": 0.27236701871372493, "input_tokens": 92, "latency_ms": 454.76932499997247} +{"id": "g0117-internet_problema_conexao-longo_contexto-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.008464643712005011, "suporte_sem_sinal": 0.3867210736807411, "internet_problema_conexao": 0.1834686543246064, "internet_consumo": 0.07052324695856486, "conta_vencimento": 0.002475317794654244, "marketplace_compra": 0.012304753036460017, "atendimento_humano": 0.0838077513412392, "vas_cancelamento": 0.0034873988398178507, "negociacao_religacao": 0.0030691786597734816, "reclamacao_atendimento": 0.06188302472726669, "recarga_nao_creditada": 0.002223596204482959, "internet_pacote_adicional": 0.05002912867341859, "conta_contestacao": 0.018628198610087396, "suporte_configuracao": 0.027641378278747717, "marketplace_pedido": 0.007275239081878124, "sem_correspondencia": 0.07799741607625639}, "confidence": 0.3867210736807411, "input_tokens": 88, "latency_ms": 445.471088999966} +{"id": "g0117-internet_problema_conexao-longo_contexto-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.04875581239293843, "suporte_configuracao": 0.009798522089564896, "internet_problema_conexao": 0.9143808194477062, "sem_correspondencia": 0.02706484606979043}, "confidence": 0.9143808194477062, "input_tokens": 107, "latency_ms": 187.25864300000694} +{"id": "g0117-internet_problema_conexao-longo_contexto-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.06941155499394733, "suporte_configuracao": 0.014938645398735524, "internet_problema_conexao": 0.8640566065324085, "sem_correspondencia": 0.0515931930749087}, "confidence": 0.8640566065324085, "input_tokens": 90, "latency_ms": 174.31515399999853} +{"id": "g0117-internet_problema_conexao-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 248, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.40809164246053486, "conta_debito_automatico_digital": 0.010093970615041152, "suporte_configuracao": 0.05457741847429279, "conta_pagamento_confirmacao": 0.007700903394443966, "internet_consumo": 0.1567922001559739, "roaming_duvida": 0.020586720496661562, "suporte_sem_sinal": 0.22476552713288198, "sem_correspondencia": 0.11739161727016979}, "confidence": 0.40809164246053486, "input_tokens": 104, "latency_ms": 265.307230000019} +{"id": "g0117-internet_problema_conexao-longo_contexto-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.006395434604507043, "internet_problema_conexao": 0.8385473633262401, "vas_cancelamento": 0.001550289945198761, "internet_consumo": 0.018957438271812097, "internet_pacote_adicional": 0.011227066820764312, "suporte_sem_sinal": 0.047125764997616344, "suporte_configuracao": 0.012490220581654277, "sem_correspondencia": 0.06370642145220702}, "confidence": 0.8385473633262401, "input_tokens": 91, "latency_ms": 248.28654599997435} +{"id": "g0117-internet_problema_conexao-longo_contexto-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 100, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.07883600042787939, "suporte_configuracao": 0.028638818859175345, "internet_problema_conexao": 0.8367736230466228, "sem_correspondencia": 0.05575155766632239}, "confidence": 0.8367736230466228, "input_tokens": 100, "latency_ms": 184.743329000014} +{"id": "g0119-vas_cancelamento-curto_neutro-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.6514342559241789, "cancelamento_linha": 0.06889167452883063, "conta_contestacao": 0.08044781689880232, "sem_correspondencia": 0.1992262526481881}, "confidence": 0.6514342559241789, "input_tokens": 38, "latency_ms": 135.91632999998637} +{"id": "g0119-vas_cancelamento-curto_neutro-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.06701998734057821, "desconto_retencao": 0.014804628456419675, "vas_cancelamento": 0.5380803008667524, "vas_contratacao": 0.013884305688591435, "recarga_saldo": 0.005888303558572785, "vas_consulta": 0.1779949452418272, "conta_contestacao": 0.03139675931719421, "sem_correspondencia": 0.1509307695300641}, "confidence": 0.5380803008667524, "input_tokens": 37, "latency_ms": 205.92451499999243} +{"id": "g0119-vas_cancelamento-curto_neutro-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"fidelidade_resgate": 0.014961591029966413, "conta_debito_automatico_digital": 0.0771085722977774, "vas_cancelamento": 0.020007221698330538, "conta_segunda_via": 0.036518612562500684, "fidelidade_pontos": 0.036565547492173466, "vas_consulta": 0.21282978577436293, "conta_pagamento_confirmacao": 0.07249462917479103, "cadastro_atualizacao": 0.03456470909329003, "vas_contratacao": 0.01806315485756666, "troca_numero": 0.0035995573453869016, "internet_pacote_adicional": 0.20973006130873792, "conta_vencimento": 0.007393627452485117, "conta_contestacao": 0.04097424575839962, "cancelamento_linha": 0.020111190819073272, "plano_consulta": 0.026094461167188814, "sem_correspondencia": 0.16898303216796923}, "confidence": 0.21282978577436293, "input_tokens": 38, "latency_ms": 438.4207100000026} +{"id": "g0119-vas_cancelamento-curto_neutro-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.5967195785680304, "conta_contestacao": 0.041041513112524866, "cancelamento_linha": 0.19256124402556088, "sem_correspondencia": 0.16967766429388392}, "confidence": 0.5967195785680304, "input_tokens": 34, "latency_ms": 145.7991780000043} +{"id": "g0119-vas_cancelamento-curto_neutro-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.06372725408456487, "vas_cancelamento": 0.0907842916483966, "cancelamento_linha": 0.06833249534167335, "sem_correspondencia": 0.7771559589253652}, "confidence": 0.7771559589253652, "input_tokens": 36, "latency_ms": 135.22380299997394} +{"id": "g0119-vas_cancelamento-curto_neutro-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.04538360899075057, "negociacao_religacao": 0.00809201370205724, "conta_contestacao": 0.027364814530730797, "vas_contratacao": 0.013336398555160688, "roaming_cobranca": 0.003539200398652281, "beneficios_consulta": 0.04976974744050322, "conta_segunda_via": 0.011266334698467835, "vas_cancelamento": 0.24816241947662562, "internet_pacote_adicional": 0.22188937584306104, "cancelamento_linha": 0.05835172904888681, "vas_consulta": 0.13121009706993506, "suporte_sem_sinal": 0.07466133413429936, "roaming_pacote": 0.0022840478046669277, "conta_vencimento": 0.00429169115881242, "recarga_realizar": 0.003969703121979011, "sem_correspondencia": 0.09642748402541111}, "confidence": 0.24816241947662562, "input_tokens": 35, "latency_ms": 409.23942799997803} +{"id": "g0119-vas_cancelamento-curto_neutro-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.2598514787146436, "vas_contratacao": 0.0332787288987968, "plano_nova_linha": 0.02143031116570466, "seguranca_perda_roubo": 0.11053020218867281, "portabilidade": 0.018494382018369906, "vas_cancelamento": 0.10986330073683297, "cancelamento_linha": 0.04657908407578771, "conta_contestacao": 0.07287488687737209, "conta_vencimento": 0.010054708196286271, "fidelidade_pontos": 0.05031642186561617, "roaming_pacote": 0.00906897405727648, "sem_correspondencia": 0.2576575212046405}, "confidence": 0.2598514787146436, "input_tokens": 37, "latency_ms": 281.9633020000083} +{"id": "g0119-vas_cancelamento-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.06780249985376605, "vas_consulta": 0.2707101846397673, "negociacao_religacao": 0.01239831252647919, "cancelamento_linha": 0.1628064450621301, "roaming_pacote": 0.0043103594758459275, "conta_contestacao": 0.050985115492857606, "bonus_nao_recebido": 0.01945902882997379, "conta_explicacao": 0.04318142166486107, "fidelidade_pontos": 0.0366186593540605, "plano_nova_linha": 0.04365073003628441, "marketplace_pedido": 0.037741148985219644, "sem_correspondencia": 0.2503360940787544}, "confidence": 0.2707101846397673, "input_tokens": 34, "latency_ms": 298.9302909999765} +{"id": "g0119-vas_cancelamento-curto_neutro-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.08288293270108898, "vas_cancelamento": 0.6963397212599238, "cancelamento_linha": 0.06501087497911695, "sem_correspondencia": 0.15576647105987018}, "confidence": 0.6963397212599238, "input_tokens": 35, "latency_ms": 138.9658010000403} +{"id": "g0119-vas_cancelamento-curto_neutro-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.38167998342573506, "vas_contratacao": 0.01647233166691399, "parceiros_ofertas": 0.023246441079011946, "vas_consulta": 0.1574153433111964, "plano_nova_linha": 0.007026545347958794, "recarga_saldo": 0.00584380888776405, "conta_contestacao": 0.04371225447084605, "portabilidade": 0.009255578568662437, "conta_debito_automatico_digital": 0.1278990015900807, "cancelamento_linha": 0.07988496779452746, "roaming_pacote": 0.0032135311353865452, "sem_correspondencia": 0.1443502127219166}, "confidence": 0.38167998342573506, "input_tokens": 33, "latency_ms": 272.1852130000002} +{"id": "g0119-vas_cancelamento-curto_neutro-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.039479949361597114, "roaming_cobranca": 0.004457900854507827, "fidelidade_resgate": 0.02189661046983951, "vas_consulta": 0.3008945643846034, "conta_contestacao": 0.06278158848556574, "seguranca_fraude": 0.09435169585512349, "vas_contratacao": 0.019860633110663346, "marketplace_compra": 0.03298343038270054, "suporte_chip_esim": 0.037252672753873554, "vas_cancelamento": 0.05282804474476348, "cancelamento_linha": 0.03699721096660079, "troca_numero": 0.0028562977078336535, "conta_pagamento_confirmacao": 0.024574069792590088, "internet_problema_conexao": 0.038842757069886276, "suporte_configuracao": 0.03065271177456726, "sem_correspondencia": 0.19928986228528392}, "confidence": 0.3008945643846034, "input_tokens": 38, "latency_ms": 406.1273170000277} +{"id": "g0119-vas_cancelamento-curto_neutro-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.2318030803027523, "beneficios_consulta": 0.10186657475232257, "plano_consulta": 0.1243114508072839, "marketplace_pedido": 0.03593285330529689, "vas_cancelamento": 0.03776816988898843, "plano_nova_linha": 0.017777500400915778, "plano_troca": 0.01227360794159245, "reclamacao_atendimento": 0.09549082179285483, "recarga_realizar": 0.010807672550470163, "negociacao_religacao": 0.012389232580891184, "vas_contratacao": 0.019351616369332348, "conta_contestacao": 0.07814300758925148, "cancelamento_linha": 0.040422830619469045, "fidelidade_pontos": 0.01659575625620093, "recarga_nao_creditada": 0.023699673148960456, "sem_correspondencia": 0.1413661516934173}, "confidence": 0.2318030803027523, "input_tokens": 32, "latency_ms": 390.19046599997864} +{"id": "g0123-vas_cancelamento-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_contestacao": 0.17922635977356596, "vas_contratacao": 0.025732156752010474, "cancelamento_linha": 0.5924545725140391, "sem_correspondencia": 0.20258691096038445}, "confidence": 0.5924545725140391, "input_tokens": 56, "latency_ms": 153.0376849999584} +{"id": "g0123-vas_cancelamento-emocional-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.08863191306591034, "vas_cancelamento": 0.5179668068885803, "cancelamento_linha": 0.10034792125225067, "sem_correspondencia": 0.29305335879325867}, "confidence": 0.5179668068885803, "input_tokens": 57, "latency_ms": 157.14368400000467} +{"id": "g0123-vas_cancelamento-emocional-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.02317201155578343, "vas_cancelamento": 0.2603023941436738, "conta_explicacao": 0.07453282163565453, "conta_contestacao": 0.07918290779146755, "cancelamento_linha": 0.10530289987977054, "vas_contratacao": 0.017276750845319124, "internet_problema_conexao": 0.06219533074238276, "plano_consulta": 0.037461262126525376, "vas_consulta": 0.16835850445859413, "conta_debito_automatico_digital": 0.04110339648816102, "conta_segunda_via": 0.022500107022933463, "sem_correspondencia": 0.10861161330973429}, "confidence": 0.2603023941436738, "input_tokens": 59, "latency_ms": 350.6842470000038} +{"id": "g0123-vas_cancelamento-emocional-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.22323074604227028, "conta_contestacao": 0.14319582070118456, "vas_cancelamento": 0.36481344156245227, "sem_correspondencia": 0.26875999169409287}, "confidence": 0.36481344156245227, "input_tokens": 56, "latency_ms": 166.86260000000175} +{"id": "g0123-vas_cancelamento-emocional-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.010906937933970113, "bonus_nao_recebido": 0.02176420284951192, "internet_problema_conexao": 0.014968342352449107, "cancelamento_linha": 0.05365395658024355, "seguranca_perda_roubo": 0.03746763434912968, "negociacao_divida": 0.006574204338080807, "troca_numero": 0.0010492872170227616, "vas_contratacao": 0.010626171199708084, "conta_contestacao": 0.050407917585677746, "fidelidade_pontos": 0.02307979091719342, "suporte_configuracao": 0.009565829766337875, "conta_pagamento_confirmacao": 0.020505499961926427, "vas_consulta": 0.11400552285598789, "vas_cancelamento": 0.5444097850682585, "plano_troca": 0.004710157173204289, "sem_correspondencia": 0.07630475985129773}, "confidence": 0.5444097850682585, "input_tokens": 54, "latency_ms": 452.7823949999856} +{"id": "g0123-vas_cancelamento-emocional-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"beneficios_consulta": 0.11764114700715869, "vas_consulta": 0.16807799967861922, "recarga_realizar": 0.006967845604901722, "desconto_retencao": 0.018451488889517635, "plano_troca": 0.013291107045039672, "vas_cancelamento": 0.31628574860628045, "conta_contestacao": 0.05097538061895063, "cancelamento_linha": 0.11538537204836179, "vas_contratacao": 0.02499523116291657, "troca_numero": 0.00275333263061943, "conta_pagamento_confirmacao": 0.023071336717747037, "sem_correspondencia": 0.14210400998988715}, "confidence": 0.31628574860628045, "input_tokens": 52, "latency_ms": 293.06060600004} +{"id": "g0123-vas_cancelamento-emocional-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.21315461177555392, "cancelamento_linha": 0.10040186944019017, "conta_contestacao": 0.1981072841946652, "sem_correspondencia": 0.4883362345895907}, "confidence": 0.4883362345895907, "input_tokens": 54, "latency_ms": 143.80266000000574} +{"id": "g0123-vas_cancelamento-emocional-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 0.06383051817613605, "conta_contestacao": 0.07199788945072004, "portabilidade": 0.004023831862842972, "internet_pacote_adicional": 0.1468500367656763, "marketplace_pedido": 0.02415034955682866, "seguranca_perda_roubo": 0.03862442505840468, "vas_consulta": 0.15144205317287016, "vas_cancelamento": 0.19766260975775674, "atendimento_humano": 0.033411980169280604, "vas_contratacao": 0.0068666093135321725, "roaming_pacote": 0.0016314072077149428, "recarga_nao_creditada": 0.0028542951171397555, "parceiros_ofertas": 0.0418406470345522, "suporte_sem_sinal": 0.03753189798055112, "cancelamento_linha": 0.11994595257951132, "sem_correspondencia": 0.057335496796482255}, "confidence": 0.19766260975775674, "input_tokens": 52, "latency_ms": 414.34433700004547} +{"id": "g0123-vas_cancelamento-emocional-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"reclamacao_atendimento": 0.12051751909298546, "roaming_cobranca": 0.0106880712629627, "cancelamento_linha": 0.06644244402917016, "internet_problema_conexao": 0.02654785179912326, "bonus_nao_recebido": 0.05400064375630416, "conta_contestacao": 0.1191855637670213, "vas_cancelamento": 0.20798664358126392, "vas_contratacao": 0.01570631159922949, "cadastro_atualizacao": 0.028588038897451127, "plano_troca": 0.01144819260901624, "seguranca_perda_roubo": 0.037454269798614645, "roaming_duvida": 0.01633462657357605, "roaming_pacote": 0.0075087387076824, "atendimento_humano": 0.037923987973428074, "vas_consulta": 0.11979831447696437, "sem_correspondencia": 0.11986878207520665}, "confidence": 0.20798664358126392, "input_tokens": 51, "latency_ms": 433.13223100000187} +{"id": "g0123-vas_cancelamento-emocional-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.12818506742075286, "vas_cancelamento": 0.3544916616228718, "conta_contestacao": 0.23284432985914735, "sem_correspondencia": 0.284478941097228}, "confidence": 0.3544916616228718, "input_tokens": 52, "latency_ms": 149.89768399999548} +{"id": "g0123-vas_cancelamento-emocional-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.1857052715762664, "vas_cancelamento": 0.38121345071176516, "cancelamento_linha": 0.15527103609932905, "sem_correspondencia": 0.2778102416126394}, "confidence": 0.38121345071176516, "input_tokens": 50, "latency_ms": 142.10150600001725} +{"id": "g0123-vas_cancelamento-emocional-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.1805092424612179, "cancelamento_linha": 0.05067084814615107, "roaming_duvida": 0.009953152555186997, "portabilidade": 0.009811476968793744, "plano_nova_linha": 0.006374075184327879, "atendimento_humano": 0.04340720621992807, "vas_cancelamento": 0.4454122856421593, "vas_contratacao": 0.019853335206732187, "conta_contestacao": 0.07960944011152715, "conta_explicacao": 0.030464867640629053, "bonus_nao_recebido": 0.02533581150327307, "sem_correspondencia": 0.09859825836007358}, "confidence": 0.4454122856421593, "input_tokens": 50, "latency_ms": 368.6429840000187} +{"id": "g0125-vas_cancelamento-indireto_multiplo-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao", "vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 134, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.0178185434459838, "conta_debito_automatico_digital": 0.021538335087785125, "marketplace_compra": 0.035383893820267104, "atendimento_humano": 0.11414946222349061, "recarga_nao_creditada": 0.0042014101935064635, "conta_contestacao": 0.09564385233556616, "vas_consulta": 0.3368390086451142, "parceiros_ofertas": 0.10320749523241322, "conta_pagamento_confirmacao": 0.038565176141530724, "cancelamento_linha": 0.010497993427863572, "vas_cancelamento": 0.018839742339150544, "sem_correspondencia": 0.20331508710732848}, "confidence": 0.3368390086451142, "input_tokens": 61, "latency_ms": 367.82035900000665} +{"id": "g0125-vas_cancelamento-indireto_multiplo-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 156, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.03531559377882126, "internet_pacote_adicional": 0.21628433860795487, "roaming_pacote": 0.001387219223724636, "conta_pagamento_confirmacao": 0.04339251447518545, "negociacao_divida": 0.00965348861654434, "cadastro_atualizacao": 0.035165580071389285, "vas_contratacao": 0.01091302130986421, "vas_cancelamento": 0.2214297540111068, "vas_consulta": 0.28681926466915986, "cancelamento_linha": 0.050130346113967175, "conta_contestacao": 0.034023547684745484, "sem_correspondencia": 0.05548533143753661}, "confidence": 0.28681926466915986, "input_tokens": 69, "latency_ms": 348.8232670000002} +{"id": "g0125-vas_cancelamento-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.03142246504466626, "beneficios_consulta": 0.042261114868449134, "conta_contestacao": 0.07136451972053044, "fidelidade_resgate": 0.020379354531971688, "suporte_configuracao": 0.024733525849003457, "plano_consulta": 0.054956091690336245, "vas_consulta": 0.13082584324471777, "suporte_chip_esim": 0.010196039130291594, "plano_troca": 0.00907795474990228, "roaming_pacote": 0.0034788324327391547, "cancelamento_linha": 0.46462287027651666, "sem_correspondencia": 0.1366813884608753}, "confidence": 0.46462287027651666, "input_tokens": 63, "latency_ms": 335.22217699999146} +{"id": "g0125-vas_cancelamento-indireto_multiplo-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"parceiros_ofertas": 0.025980151373559187, "conta_debito_automatico_digital": 0.03959673057548571, "seguranca_perda_roubo": 0.033905567104384096, "internet_problema_conexao": 0.023261793894760855, "seguranca_fraude": 0.09644262881124736, "vas_cancelamento": 0.31126458706538507, "cancelamento_linha": 0.11905044051719042, "plano_nova_linha": 0.003859878905992734, "bonus_nao_recebido": 0.010432748544231407, "negociacao_religacao": 0.005106311031475619, "conta_contestacao": 0.024606253080275326, "plano_consulta": 0.03983782764802318, "vas_consulta": 0.15442091848580608, "vas_contratacao": 0.008597475822866735, "portabilidade": 0.005784929963013363, "sem_correspondencia": 0.09785175717630283}, "confidence": 0.31126458706538507, "input_tokens": 63, "latency_ms": 466.1165069999811} +{"id": "g0125-vas_cancelamento-indireto_multiplo-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.09486785389679889, "vas_cancelamento": 0.49295746545556984, "cancelamento_linha": 0.1261515747584168, "sem_correspondencia": 0.2860231058892145}, "confidence": 0.49295746545556984, "input_tokens": 48, "latency_ms": 138.73865000005026} +{"id": "g0125-vas_cancelamento-indireto_multiplo-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"cancelamento_linha": 0.031068736701770096, "recarga_realizar": 0.005155649504231126, "conta_contestacao": 0.09462151680822554, "plano_troca": 0.015743540607273364, "vas_consulta": 0.23183968674011515, "parceiros_ofertas": 0.04373379798779907, "internet_consumo": 0.028202740488668318, "reclamacao_atendimento": 0.04970134797026466, "seguranca_perda_roubo": 0.059795547304579776, "suporte_configuracao": 0.016116354622000995, "conta_segunda_via": 0.04013497384271351, "vas_cancelamento": 0.18809066721614948, "vas_contratacao": 0.026965988812486637, "conta_pagamento_confirmacao": 0.08072551343623806, "suporte_chip_esim": 0.00609278213516473, "sem_correspondencia": 0.08201115582231952}, "confidence": 0.23183968674011515, "input_tokens": 61, "latency_ms": 448.7849210000263} +{"id": "g0125-vas_cancelamento-indireto_multiplo-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.19185115779305642, "seguranca_perda_roubo": 0.01655568645666115, "recarga_nao_creditada": 0.005080206026348497, "cancelamento_linha": 0.04214210192411177, "beneficios_consulta": 0.04518980271949641, "internet_consumo": 0.03084508337788734, "negociacao_religacao": 0.004701239251087575, "fidelidade_pontos": 0.015085156135931909, "marketplace_pedido": 0.01863130446975969, "conta_contestacao": 0.04856888669424599, "suporte_chip_esim": 0.003313729348172229, "troca_numero": 0.0011762421830305687, "vas_cancelamento": 0.41684949971300644, "suporte_configuracao": 0.022665173369235594, "vas_contratacao": 0.01643584387467958, "sem_correspondencia": 0.12090888666328883}, "confidence": 0.41684949971300644, "input_tokens": 56, "latency_ms": 389.66100999999753} +{"id": "g0125-vas_cancelamento-indireto_multiplo-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 146, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.141714978405423, "bonus_nao_recebido": 0.02079111756662542, "vas_contratacao": 0.043486391234838766, "vas_cancelamento": 0.34523994502216454, "internet_consumo": 0.05440331744559074, "vas_consulta": 0.29875404310421744, "cancelamento_linha": 0.03941684676893458, "sem_correspondencia": 0.05619336045220555}, "confidence": 0.34523994502216454, "input_tokens": 66, "latency_ms": 228.10896099997535} +{"id": "g0125-vas_cancelamento-indireto_multiplo-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.7645552327173633, "conta_contestacao": 0.037914501247117226, "cancelamento_linha": 0.08429862832844472, "sem_correspondencia": 0.11323163770707485}, "confidence": 0.7645552327173633, "input_tokens": 62, "latency_ms": 144.6935650000114} +{"id": "g0125-vas_cancelamento-indireto_multiplo-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.172387746468177, "parceiros_ofertas": 0.02611833586838636, "plano_consulta": 0.07890589421331756, "marketplace_compra": 0.02247091350304041, "seguranca_perda_roubo": 0.039903241564985134, "bonus_nao_recebido": 0.015251786227894307, "vas_consulta": 0.26068567853362484, "vas_contratacao": 0.012855784781962015, "desconto_retencao": 0.014520492195088762, "cancelamento_linha": 0.08279863625450165, "plano_nova_linha": 0.006863506877436902, "cadastro_atualizacao": 0.029015829367800283, "conta_contestacao": 0.1138080565593905, "recarga_realizar": 0.0072750923104920135, "negociacao_religacao": 0.0140623401683138, "sem_correspondencia": 0.10307666510558845}, "confidence": 0.26068567853362484, "input_tokens": 58, "latency_ms": 421.9821930000194} +{"id": "g0125-vas_cancelamento-indireto_multiplo-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.03447703978569446, "conta_vencimento": 0.00805581439082017, "plano_nova_linha": 0.009721547375471264, "conta_contestacao": 0.07346298512085384, "vas_cancelamento": 0.3569769012980142, "negociacao_religacao": 0.008366083605282655, "vas_consulta": 0.23059052972254818, "vas_contratacao": 0.014680238931202188, "roaming_cobranca": 0.005193760190299768, "marketplace_compra": 0.020061153998933746, "cancelamento_linha": 0.08942087115698549, "sem_correspondencia": 0.14899307442389403}, "confidence": 0.3569769012980142, "input_tokens": 56, "latency_ms": 315.47189299999445} +{"id": "g0125-vas_cancelamento-indireto_multiplo-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.03398687674791926, "beneficios_consulta": 0.04298613478885513, "conta_vencimento": 0.010601649710771613, "plano_troca": 0.008197063362583233, "plano_nova_linha": 0.006132131279664355, "roaming_pacote": 0.002358672612139797, "conta_contestacao": 0.05614911615825276, "suporte_configuracao": 0.025533448227026245, "cancelamento_linha": 0.05483011755844732, "vas_consulta": 0.22125957318963685, "vas_cancelamento": 0.44638105042105547, "sem_correspondencia": 0.09158416594364799}, "confidence": 0.44638105042105547, "input_tokens": 80, "latency_ms": 320.56924699998035} +{"id": "g0126-vas_contratacao-curto_neutro-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 0.015841237315466404, "beneficios_consulta": 0.07510112551407187, "fidelidade_pontos": 0.03063218124403537, "vas_contratacao": 0.41794959355427364, "plano_nova_linha": 0.054678641929553344, "parceiros_ofertas": 0.050569367563201066, "vas_consulta": 0.1589352399705775, "sem_correspondencia": 0.19629261290882083}, "confidence": 0.41794959355427364, "input_tokens": 31, "latency_ms": 201.44745999999714} +{"id": "g0126-vas_contratacao-curto_neutro-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.25573618148799154, "vas_cancelamento": 0.009779774939093015, "vas_contratacao": 0.07338912306556086, "parceiros_ofertas": 0.05833602908542858, "plano_nova_linha": 0.11393908080051109, "cadastro_atualizacao": 0.07117153962672693, "beneficios_consulta": 0.13689056536064675, "sem_correspondencia": 0.28075770563404123}, "confidence": 0.28075770563404123, "input_tokens": 32, "latency_ms": 205.89451900002587} +{"id": "g0126-vas_contratacao-curto_neutro-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.07046894901414394, "cancelamento_linha": 0.00854949953446571, "fidelidade_pontos": 0.03499021094152056, "recarga_realizar": 0.006198964233252044, "vas_consulta": 0.1096613433944157, "recarga_nao_creditada": 0.0034054970269969636, "roaming_cobranca": 0.0035648293267719166, "conta_vencimento": 0.005819279842782855, "seguranca_fraude": 0.04707550000001851, "vas_cancelamento": 0.00873536731051597, "vas_contratacao": 0.4031545320365638, "internet_problema_conexao": 0.02408852673352121, "parceiros_ofertas": 0.06901994516306888, "conta_contestacao": 0.021002924583225297, "beneficios_consulta": 0.057622072764280635, "sem_correspondencia": 0.126642558094456}, "confidence": 0.4031545320365638, "input_tokens": 33, "latency_ms": 394.04362500005163} +{"id": "g0126-vas_contratacao-curto_neutro-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.06230764024890392, "vas_consulta": 0.2856405390612251, "parceiros_ofertas": 0.10338317984326932, "plano_troca": 0.019011790141816667, "beneficios_consulta": 0.09467348742931897, "cadastro_atualizacao": 0.036045383864371026, "vas_cancelamento": 0.008552756161123953, "sem_correspondencia": 0.39038522324997105}, "confidence": 0.39038522324997105, "input_tokens": 33, "latency_ms": 207.26517399998556} +{"id": "g0126-vas_contratacao-curto_neutro-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.16579811838652278, "parceiros_ofertas": 0.1265931803774174, "vas_consulta": 0.2784501158567081, "vas_cancelamento": 0.01805299978407101, "bonus_nao_recebido": 0.021058291882744513, "beneficios_consulta": 0.1186731018867473, "recarga_saldo": 0.01534468967404088, "sem_correspondencia": 0.256029502151748}, "confidence": 0.2784501158567081, "input_tokens": 32, "latency_ms": 205.1673249999908} +{"id": "g0126-vas_contratacao-curto_neutro-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5974832417826635, "portabilidade": 0.013115161626814623, "recarga_realizar": 0.0136693060316122, "parceiros_ofertas": 0.03720690832398719, "recarga_nao_creditada": 0.002506202653416679, "roaming_duvida": 0.0047704323253791765, "internet_problema_conexao": 0.008837179636776465, "beneficios_consulta": 0.03936967412264869, "conta_explicacao": 0.0368284486167416, "vas_contratacao": 0.044030101880712345, "cancelamento_linha": 0.001741701923616797, "vas_consulta": 0.11535339522085557, "troca_numero": 0.0016083856528277317, "vas_cancelamento": 0.0014291315449494304, "negociacao_divida": 0.00556077038916137, "sem_correspondencia": 0.07648995826783654}, "confidence": 0.5974832417826635, "input_tokens": 36, "latency_ms": 390.0627339999687} +{"id": "g0126-vas_contratacao-curto_neutro-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.43302116596446444, "plano_troca": 0.024046621212766024, "conta_vencimento": 0.00688791379178598, "vas_consulta": 0.15666131297811114, "parceiros_ofertas": 0.05077998479843321, "vas_cancelamento": 0.0076778112139926896, "beneficios_consulta": 0.07944586671044031, "sem_correspondencia": 0.2414793233300062}, "confidence": 0.43302116596446444, "input_tokens": 30, "latency_ms": 194.11490499999218} +{"id": "g0126-vas_contratacao-curto_neutro-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"vas_consulta": 0.18032229118822468, "plano_consulta": 0.3346328767295806, "vas_cancelamento": 0.0050673862471624365, "atendimento_humano": 0.04118132630559485, "roaming_pacote": 0.003324474472623191, "beneficios_consulta": 0.07935815380273487, "parceiros_ofertas": 0.044204865072946874, "bonus_nao_recebido": 0.016452841617764558, "conta_explicacao": 0.024751657856353085, "troca_numero": 0.0018674149356232984, "internet_problema_conexao": 0.006342433919208076, "marketplace_pedido": 0.021023197300255085, "cadastro_atualizacao": 0.043564189641301466, "internet_consumo": 0.047762968102069966, "vas_contratacao": 0.029126517752694717, "sem_correspondencia": 0.1210174050558623}, "confidence": 0.3346328767295806, "input_tokens": 32, "latency_ms": 383.1288549999954} +{"id": "g0126-vas_contratacao-curto_neutro-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.13520500899231017, "vas_contratacao": 0.03793020735273996, "parceiros_ofertas": 0.08993915777948107, "sem_correspondencia": 0.7369256258754688}, "confidence": 0.7369256258754688, "input_tokens": 29, "latency_ms": 133.49452399995698} +{"id": "g0126-vas_contratacao-curto_neutro-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.17403931397082467, "parceiros_ofertas": 0.15457841293280086, "vas_contratacao": 0.07005260675988773, "sem_correspondencia": 0.6013296663364868}, "confidence": 0.6013296663364868, "input_tokens": 31, "latency_ms": 134.95764800001098} +{"id": "g0126-vas_contratacao-curto_neutro-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.054271592562950326, "plano_consulta": 0.13713181282891515, "recarga_realizar": 0.007615778845628007, "parceiros_ofertas": 0.0420543104063591, "marketplace_compra": 0.024162178561492692, "beneficios_consulta": 0.07745476864682717, "vas_consulta": 0.14969076367997255, "plano_nova_linha": 0.020017562507012858, "vas_cancelamento": 0.006284623776260873, "marketplace_pedido": 0.03393864700746712, "fidelidade_resgate": 0.013996904395797455, "reclamacao_atendimento": 0.04827208757948093, "portabilidade": 0.016854668391823615, "vas_contratacao": 0.1866217535774332, "conta_contestacao": 0.02252951062951887, "sem_correspondencia": 0.15910303660306008}, "confidence": 0.1866217535774332, "input_tokens": 32, "latency_ms": 404.97930399999404} +{"id": "g0126-vas_contratacao-curto_neutro-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.15016603917378304, "vas_contratacao": 0.13712405076992662, "beneficios_consulta": 0.15890710529408172, "sem_correspondencia": 0.5538028047622086}, "confidence": 0.5538028047622086, "input_tokens": 34, "latency_ms": 145.5929570000194} +{"id": "g0130-vas_contratacao-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"troca_numero": 0.0034035488974434114, "negociacao_religacao": 0.01201988390065704, "suporte_sem_sinal": 0.1774763760218949, "conta_explicacao": 0.03772260559578482, "parceiros_ofertas": 0.1311945427308949, "plano_consulta": 0.13304830694084538, "vas_cancelamento": 0.009105217462230237, "vas_consulta": 0.21551688301679134, "fidelidade_pontos": 0.020113048870120966, "beneficios_consulta": 0.056287699361761465, "marketplace_compra": 0.04018916148388832, "sem_correspondencia": 0.16392272571768726}, "confidence": 0.21551688301679134, "input_tokens": 37, "latency_ms": 321.7248049999739} +{"id": "g0130-vas_contratacao-emocional-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.018217294139419957, "vas_contratacao": 0.03391355759182434, "vas_consulta": 0.21864453670807069, "conta_explicacao": 0.025103562398464126, "beneficios_consulta": 0.13969201304877218, "suporte_sem_sinal": 0.19182281821388625, "parceiros_ofertas": 0.03827899074159998, "plano_consulta": 0.09621141419503791, "atendimento_humano": 0.044618626648236, "desconto_retencao": 0.0100853604758043, "bonus_nao_recebido": 0.020456908937536007, "sem_correspondencia": 0.16295491690134825}, "confidence": 0.21864453670807069, "input_tokens": 38, "latency_ms": 478.7908029999812} +{"id": "g0130-vas_contratacao-emocional-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"beneficios_consulta": 0.1567223964430509, "vas_consulta": 0.09879801217383262, "parceiros_ofertas": 0.07311835927006734, "negociacao_divida": 0.010361454384568924, "internet_pacote_adicional": 0.4528969090789502, "reclamacao_atendimento": 0.0394634827276649, "conta_debito_automatico_digital": 0.010369338029404962, "suporte_configuracao": 0.02041769203904392, "suporte_chip_esim": 0.002943299660556307, "vas_cancelamento": 0.005719744981672922, "bonus_nao_recebido": 0.015452335034074642, "sem_correspondencia": 0.1137369761771124}, "confidence": 0.4528969090789502, "input_tokens": 46, "latency_ms": 406.2844370000107} +{"id": "g0130-vas_contratacao-emocional-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"conta_contestacao": 0.0660707910852504, "vas_contratacao": 0.19817760139427565, "troca_numero": 0.0032496118765352956, "vas_cancelamento": 0.007504113879038425, "cadastro_atualizacao": 0.061178352177680376, "roaming_duvida": 0.010708764758934461, "beneficios_consulta": 0.08641778387371897, "conta_explicacao": 0.04421193757837123, "seguranca_fraude": 0.04452432926336732, "vas_consulta": 0.1563585184833559, "plano_nova_linha": 0.03392200350444131, "desconto_retencao": 0.03543197922586168, "parceiros_ofertas": 0.08125105927762095, "negociacao_divida": 0.013451996967231695, "cancelamento_linha": 0.005279325226584333, "sem_correspondencia": 0.152261831427732}, "confidence": 0.19817760139427565, "input_tokens": 46, "latency_ms": 607.8456829999936} +{"id": "g0130-vas_contratacao-emocional-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 0.01886739479907891, "beneficios_consulta": 0.08469304729979789, "conta_contestacao": 0.04107901232076556, "plano_troca": 0.012403077707273414, "parceiros_ofertas": 0.29386313162365774, "bonus_nao_recebido": 0.01127648478929315, "vas_contratacao": 0.141593433718738, "plano_nova_linha": 0.015582569964426515, "conta_segunda_via": 0.02006049904645519, "vas_consulta": 0.21472953590162744, "vas_cancelamento": 0.0054453906455704405, "sem_correspondencia": 0.14040642218331575}, "confidence": 0.29386313162365774, "input_tokens": 43, "latency_ms": 425.78845299999557} +{"id": "g0130-vas_contratacao-emocional-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.044813520862058226, "negociacao_divida": 0.012074527237923025, "fidelidade_resgate": 0.015928134199784037, "desconto_retencao": 0.02702621722317646, "vas_consulta": 0.23653970477035963, "beneficios_consulta": 0.12898994883134302, "seguranca_perda_roubo": 0.14169484268037374, "troca_numero": 0.0029802259294438513, "marketplace_pedido": 0.027121549263826775, "parceiros_ofertas": 0.06883056408925713, "conta_contestacao": 0.03877073869122323, "conta_debito_automatico_digital": 0.03541208776445154, "vas_cancelamento": 0.008196904261014926, "internet_problema_conexao": 0.06633595326238162, "portabilidade": 0.00899421882424289, "sem_correspondencia": 0.13629086210913993}, "confidence": 0.23653970477035963, "input_tokens": 41, "latency_ms": 444.16995500000667} +{"id": "g0130-vas_contratacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"recarga_nao_creditada": 0.019213295263503936, "seguranca_fraude": 0.05219770027810341, "reclamacao_atendimento": 0.09422375582080994, "roaming_duvida": 0.025764887165667844, "suporte_sem_sinal": 0.17226955880209702, "fidelidade_resgate": 0.021620777239239188, "cadastro_atualizacao": 0.03294440098336957, "parceiros_ofertas": 0.12100202256494558, "vas_cancelamento": 0.006120810493276997, "conta_vencimento": 0.005563009253749473, "portabilidade": 0.014474720254845256, "suporte_configuracao": 0.048194961398016746, "negociacao_divida": 0.011258934075898577, "recarga_saldo": 0.005551424066188725, "vas_consulta": 0.20745190193131047, "sem_correspondencia": 0.16214784040897728}, "confidence": 0.20745190193131047, "input_tokens": 42, "latency_ms": 402.0682670000042} +{"id": "g0130-vas_contratacao-emocional-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.5624772813150836, "parceiros_ofertas": 0.06273524279015447, "beneficios_consulta": 0.12325325965165433, "sem_correspondencia": 0.25153421624310757}, "confidence": 0.5624772813150836, "input_tokens": 52, "latency_ms": 141.7786920000026} +{"id": "g0130-vas_contratacao-emocional-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_religacao": 0.017736261619674565, "fidelidade_resgate": 0.014750283135914656, "fidelidade_pontos": 0.026839312028497257, "parceiros_ofertas": 0.13206189803188625, "recarga_nao_creditada": 0.006327253268286685, "vas_cancelamento": 0.014722869656071268, "vas_contratacao": 0.20215107397005808, "marketplace_compra": 0.05387354242028251, "vas_consulta": 0.24656680100027714, "beneficios_consulta": 0.07150793038933201, "portabilidade": 0.011402940319184054, "sem_correspondencia": 0.20205983416053552}, "confidence": 0.24656680100027714, "input_tokens": 48, "latency_ms": 282.2297270000149} +{"id": "g0130-vas_contratacao-emocional-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.16985591107082965, "vas_contratacao": 0.2998535730042893, "parceiros_ofertas": 0.09508872139604023, "sem_correspondencia": 0.43520179452884084}, "confidence": 0.43520179452884084, "input_tokens": 43, "latency_ms": 138.49128800001154} +{"id": "g0130-vas_contratacao-emocional-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.05120097282525253, "conta_pagamento_confirmacao": 0.059024030006526784, "vas_consulta": 0.4128548051098434, "beneficios_consulta": 0.07205616414337739, "internet_consumo": 0.058182919093112684, "vas_cancelamento": 0.009763013207800195, "parceiros_ofertas": 0.10612137965405809, "sem_correspondencia": 0.23079671596002893}, "confidence": 0.4128548051098434, "input_tokens": 45, "latency_ms": 223.19800000002488} +{"id": "g0130-vas_contratacao-emocional-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.0664605880746333, "vas_contratacao": 0.18262426827288072, "vas_consulta": 0.2776050907016559, "vas_cancelamento": 0.023791328427066334, "marketplace_compra": 0.059728627051839636, "marketplace_pedido": 0.0584509716697182, "beneficios_consulta": 0.08286754910450501, "sem_correspondencia": 0.24847157669770087}, "confidence": 0.2776050907016559, "input_tokens": 43, "latency_ms": 207.13104899999735} +{"id": "g0132-vas_contratacao-indireto_multiplo-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8058601729163296, "parceiros_ofertas": 0.051531758699032246, "vas_contratacao": 0.022559419974166457, "sem_correspondencia": 0.12004864841047175}, "confidence": 0.8058601729163296, "input_tokens": 57, "latency_ms": 141.7165829999476} +{"id": "g0132-vas_contratacao-indireto_multiplo-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"suporte_chip_esim": 0.03385582332467309, "vas_consulta": 0.3027026479308647, "roaming_duvida": 0.011125330337802447, "plano_consulta": 0.1452938079768117, "bonus_nao_recebido": 0.04187460042767452, "parceiros_ofertas": 0.044585382530239255, "vas_cancelamento": 0.02039457009859484, "beneficios_consulta": 0.13367604267014738, "conta_debito_automatico_digital": 0.026081449489652905, "vas_contratacao": 0.03259192540687017, "cancelamento_linha": 0.018917300582268485, "sem_correspondencia": 0.18890111922440048}, "confidence": 0.3027026479308647, "input_tokens": 50, "latency_ms": 305.54005300001563} +{"id": "g0132-vas_contratacao-indireto_multiplo-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.09688861785414818, "seguranca_fraude": 0.059959278236581585, "roaming_pacote": 0.007880306898098429, "conta_contestacao": 0.05570780180785938, "cancelamento_linha": 0.008601307041772633, "seguranca_perda_roubo": 0.026224287544298674, "bonus_nao_recebido": 0.009412185402920851, "vas_contratacao": 0.09644073364672208, "vas_consulta": 0.4127902140526779, "beneficios_consulta": 0.08883414525058482, "vas_cancelamento": 0.006259901524874121, "sem_correspondencia": 0.13100122073946135}, "confidence": 0.4127902140526779, "input_tokens": 41, "latency_ms": 280.0124299999993} +{"id": "g0132-vas_contratacao-indireto_multiplo-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.09596267873132201, "vas_contratacao": 0.5040691978319913, "beneficios_consulta": 0.1569644177638497, "sem_correspondencia": 0.2430037056728369}, "confidence": 0.5040691978319913, "input_tokens": 50, "latency_ms": 140.6497940000122} +{"id": "g0132-vas_contratacao-indireto_multiplo-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.059096010833516455, "seguranca_fraude": 0.06505900463877794, "suporte_chip_esim": 0.011820914868876537, "vas_cancelamento": 0.015586879658271678, "vas_consulta": 0.20774408671879557, "vas_contratacao": 0.2631984289333605, "cadastro_atualizacao": 0.05997005704862859, "reclamacao_atendimento": 0.036333768680060295, "marketplace_compra": 0.03499164347557097, "marketplace_pedido": 0.02909958850910021, "beneficios_consulta": 0.098780279449851, "sem_correspondencia": 0.11831933718519028}, "confidence": 0.2631984289333605, "input_tokens": 58, "latency_ms": 307.9544339999529} +{"id": "g0132-vas_contratacao-indireto_multiplo-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.02196832970382096, "conta_debito_automatico_digital": 0.038161937804888794, "roaming_pacote": 0.005887683116758371, "negociacao_divida": 0.009976659142010095, "recarga_saldo": 0.008697640300641157, "vas_consulta": 0.25039077236524715, "conta_segunda_via": 0.020330123953621177, "parceiros_ofertas": 0.08802423032787467, "troca_numero": 0.0029535475695884137, "vas_cancelamento": 0.002959982077367295, "beneficios_consulta": 0.06088148162356337, "plano_nova_linha": 0.10433752269506842, "plano_troca": 0.018360473531921172, "vas_contratacao": 0.07183626417906107, "conta_pagamento_confirmacao": 0.05243516803723817, "sem_correspondencia": 0.2427981835713297}, "confidence": 0.25039077236524715, "input_tokens": 42, "latency_ms": 410.98849399998016} +{"id": "g0132-vas_contratacao-indireto_multiplo-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.016201525267280303, "vas_cancelamento": 0.0036465058017604406, "plano_nova_linha": 0.01134351911455919, "conta_vencimento": 0.008669271777732693, "fidelidade_pontos": 0.10421904950539507, "marketplace_pedido": 0.05041922258300055, "vas_contratacao": 0.02616857559135547, "internet_problema_conexao": 0.007028100137124757, "vas_consulta": 0.4028659464126073, "internet_consumo": 0.034225336024044595, "fidelidade_resgate": 0.016537874302729474, "conta_explicacao": 0.03244782480198334, "plano_troca": 0.008473659563599481, "cancelamento_linha": 0.0030448655531071385, "plano_consulta": 0.09374280970170076, "sem_correspondencia": 0.18096591386201943}, "confidence": 0.4028659464126073, "input_tokens": 54, "latency_ms": 417.2554840000089} +{"id": "g0132-vas_contratacao-indireto_multiplo-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.03901992531108135, "vas_consulta": 0.49448714015468304, "vas_cancelamento": 0.009481517094702949, "suporte_chip_esim": 0.013904015726848603, "troca_numero": 0.007588891840943289, "parceiros_ofertas": 0.1301256498162057, "beneficios_consulta": 0.08666912751259258, "sem_correspondencia": 0.2187237325429425}, "confidence": 0.49448714015468304, "input_tokens": 42, "latency_ms": 225.07644199998822} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"vas_cancelamento": 0.005591814101996121, "marketplace_compra": 0.012859424016105146, "parceiros_ofertas": 0.014491763384309285, "roaming_duvida": 0.005062354409073467, "vas_consulta": 0.09134494776995236, "recarga_realizar": 0.7840025651306655, "beneficios_consulta": 0.029455888004165636, "sem_correspondencia": 0.05719124318373253}, "confidence": 0.7840025651306655, "input_tokens": 49, "latency_ms": 235.21756999997478} +{"id": "g0132-vas_contratacao-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.008633673840967394, "parceiros_ofertas": 0.03913574165687807, "recarga_nao_creditada": 0.005379024252047903, "conta_vencimento": 0.005062893333657397, "portabilidade": 0.0053861386249634885, "negociacao_religacao": 0.0049456635740602155, "atendimento_humano": 0.07758306459020146, "beneficios_consulta": 0.16597058828084674, "seguranca_perda_roubo": 0.03092489104497136, "plano_troca": 0.006641275498601941, "vas_consulta": 0.2967733644069473, "conta_contestacao": 0.03097150932624673, "suporte_sem_sinal": 0.2070223770609282, "cancelamento_linha": 0.004326023020398984, "suporte_chip_esim": 0.00723774521302331, "sem_correspondencia": 0.10400602627525951}, "confidence": 0.2967733644069473, "input_tokens": 49, "latency_ms": 384.6188199999574} +{"id": "g0132-vas_contratacao-indireto_multiplo-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.23344918585444682, "beneficios_consulta": 0.13120406585028999, "parceiros_ofertas": 0.14308744362461268, "reclamacao_atendimento": 0.05283477789238105, "seguranca_fraude": 0.08696877025041569, "vas_cancelamento": 0.014498590181146213, "vas_consulta": 0.16488319282204525, "sem_correspondencia": 0.1730739735246623}, "confidence": 0.23344918585444682, "input_tokens": 40, "latency_ms": 213.92725599997675} +{"id": "g0133-vas_consulta-curto_neutro-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.04455332527645608, "suporte_chip_esim": 0.01803768489812408, "fidelidade_resgate": 0.01867901220585416, "vas_cancelamento": 0.006189392458809866, "suporte_sem_sinal": 0.17268234807456712, "conta_contestacao": 0.04824303135113671, "troca_numero": 0.07296142976155097, "roaming_pacote": 0.004060581516081047, "vas_consulta": 0.2770494630331073, "negociacao_religacao": 0.006013937816938888, "plano_troca": 0.008211421222022036, "plano_nova_linha": 0.011686776901469832, "conta_vencimento": 0.005808521132895683, "parceiros_ofertas": 0.07574704519516388, "plano_consulta": 0.06821903122589991, "sem_correspondencia": 0.16185699792992245}, "confidence": 0.2770494630331073, "input_tokens": 37, "latency_ms": 367.11314399997264} +{"id": "g0133-vas_consulta-curto_neutro-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.089249358453898, "marketplace_pedido": 0.05585276390095616, "troca_numero": 0.009168861523524901, "vas_contratacao": 0.05540923455897436, "vas_cancelamento": 0.00610942725478577, "suporte_chip_esim": 0.034769714218640696, "vas_consulta": 0.312839123685668, "seguranca_fraude": 0.05692499931688653, "reclamacao_atendimento": 0.05881054756931099, "fidelidade_resgate": 0.03883582764098066, "plano_consulta": 0.04486442028645092, "sem_correspondencia": 0.23716572158992297}, "confidence": 0.312839123685668, "input_tokens": 35, "latency_ms": 277.78972300001215} +{"id": "g0133-vas_consulta-curto_neutro-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.29272874317381553, "vas_cancelamento": 0.024521707757660514, "plano_consulta": 0.07798075443563597, "sem_correspondencia": 0.604768794632888}, "confidence": 0.604768794632888, "input_tokens": 34, "latency_ms": 135.20194300002686} +{"id": "g0133-vas_consulta-curto_neutro-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.3389546160207761, "plano_consulta": 0.06976885725426835, "vas_cancelamento": 0.024985581123422557, "sem_correspondencia": 0.566290945601533}, "confidence": 0.566290945601533, "input_tokens": 32, "latency_ms": 133.9798070000029} +{"id": "g0133-vas_consulta-curto_neutro-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.036003282815095676, "vas_consulta": 0.2633775076502, "plano_consulta": 0.2321845653584389, "sem_correspondencia": 0.46843464417626546}, "confidence": 0.46843464417626546, "input_tokens": 36, "latency_ms": 134.24081400000887} +{"id": "g0133-vas_consulta-curto_neutro-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06617720437455402, "vas_consulta": 0.40670499281344, "vas_cancelamento": 0.014671815586596384, "sem_correspondencia": 0.5124459872254096}, "confidence": 0.5124459872254096, "input_tokens": 36, "latency_ms": 137.57287100003168} +{"id": "g0133-vas_consulta-curto_neutro-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"reclamacao_atendimento": 0.07400111222734522, "vas_cancelamento": 0.010287219816575877, "fidelidade_pontos": 0.13252711499733608, "internet_problema_conexao": 0.03216920469961304, "marketplace_pedido": 0.061578356675843604, "bonus_nao_recebido": 0.025101349143471813, "negociacao_divida": 0.008512445856309827, "recarga_realizar": 0.008813613229826668, "roaming_pacote": 0.007680946613415721, "negociacao_religacao": 0.007369159834078641, "roaming_duvida": 0.009241971329313262, "vas_contratacao": 0.026212741092322606, "plano_consulta": 0.10554713172980368, "vas_consulta": 0.2222846035544723, "cadastro_atualizacao": 0.10247721680521413, "sem_correspondencia": 0.16619581239505754}, "confidence": 0.2222846035544723, "input_tokens": 35, "latency_ms": 413.3410780000304} +{"id": "g0133-vas_consulta-curto_neutro-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.016739164155747183, "vas_consulta": 0.18439955189040166, "suporte_sem_sinal": 0.10248911753024495, "vas_cancelamento": 0.009066345499444264, "conta_contestacao": 0.0592429435909491, "seguranca_fraude": 0.0346185652074628, "vas_contratacao": 0.14139929927380074, "plano_consulta": 0.11459378569308448, "recarga_nao_creditada": 0.01331437427481692, "roaming_duvida": 0.011305201277977647, "beneficios_consulta": 0.13962786406789598, "sem_correspondencia": 0.17320378753817428}, "confidence": 0.18439955189040166, "input_tokens": 34, "latency_ms": 290.5252450000262} +{"id": "g0133-vas_consulta-curto_neutro-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.026405432356722002, "vas_consulta": 0.37185643925972384, "internet_problema_conexao": 0.03425954173801055, "plano_consulta": 0.07601839063258349, "vas_cancelamento": 0.016213779755617948, "vas_contratacao": 0.07320523775277837, "conta_vencimento": 0.014562719971749485, "sem_correspondencia": 0.3874784585328143}, "confidence": 0.3874784585328143, "input_tokens": 33, "latency_ms": 204.36049099998854} +{"id": "g0133-vas_consulta-curto_neutro-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05400445111079324, "vas_consulta": 0.31265648034749627, "plano_consulta": 0.0773152531193475, "sem_correspondencia": 0.556023815422363}, "confidence": 0.556023815422363, "input_tokens": 34, "latency_ms": 135.42100900002652} +{"id": "g0133-vas_consulta-curto_neutro-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.26355504118259626, "plano_consulta": 0.12279890071660189, "beneficios_consulta": 0.11788239685369181, "suporte_sem_sinal": 0.13971827462315675, "negociacao_divida": 0.011942364811940165, "negociacao_religacao": 0.009744917651690006, "conta_contestacao": 0.036459351615694365, "portabilidade": 0.011279249190899222, "vas_contratacao": 0.020974499411327084, "atendimento_humano": 0.06742673144335955, "vas_cancelamento": 0.005744569279316617, "sem_correspondencia": 0.19247370321972626}, "confidence": 0.26355504118259626, "input_tokens": 33, "latency_ms": 277.5288260000366} +{"id": "g0133-vas_consulta-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.2056552697269861, "vas_cancelamento": 0.013795880196272477, "vas_contratacao": 0.02965421529097746, "sem_correspondencia": 0.7508946347857639}, "confidence": 0.7508946347857639, "input_tokens": 34, "latency_ms": 134.6951070000273} +{"id": "g0136-vas_consulta-regionalismo-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.10581924920049035, "vas_cancelamento": 0.012479718077198523, "vas_consulta": 0.5997169874766662, "sem_correspondencia": 0.2819840452456449}, "confidence": 0.5997169874766662, "input_tokens": 39, "latency_ms": 136.96208999999726} +{"id": "g0136-vas_consulta-regionalismo-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06593129407230545, "vas_consulta": 0.3844589209813022, "vas_cancelamento": 0.01624408827595906, "sem_correspondencia": 0.5333656966704333}, "confidence": 0.5333656966704333, "input_tokens": 40, "latency_ms": 136.96611699998584} +{"id": "g0136-vas_consulta-regionalismo-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_realizar": 0.009682982916533446, "vas_cancelamento": 0.0073621336382090966, "vas_consulta": 0.319999239742775, "conta_segunda_via": 0.03768448809396366, "atendimento_humano": 0.08381776300903447, "plano_consulta": 0.08884598836410634, "conta_contestacao": 0.03306405908173919, "conta_pagamento_confirmacao": 0.033132503838671744, "plano_nova_linha": 0.04260561508093811, "vas_contratacao": 0.022072903256892797, "marketplace_compra": 0.05214001479765363, "sem_correspondencia": 0.26959230817948254}, "confidence": 0.319999239742775, "input_tokens": 37, "latency_ms": 283.5625019999952} +{"id": "g0136-vas_consulta-regionalismo-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.15703152697789047, "seguranca_perda_roubo": 0.08690203300922206, "conta_debito_automatico_digital": 0.02831183291814979, "suporte_configuracao": 0.031493247713878084, "parceiros_ofertas": 0.039470767191699986, "vas_consulta": 0.28823358880842737, "vas_cancelamento": 0.004070140571119778, "vas_contratacao": 0.012533908239649028, "plano_consulta": 0.0492394659155597, "roaming_cobranca": 0.005995305009944875, "seguranca_fraude": 0.05875864096075885, "sem_correspondencia": 0.23795954268370004}, "confidence": 0.28823358880842737, "input_tokens": 47, "latency_ms": 297.5141880000365} +{"id": "g0136-vas_consulta-regionalismo-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.05051981971459673, "plano_consulta": 0.26867752954506396, "conta_pagamento_confirmacao": 0.06011136178728936, "conta_debito_automatico_digital": 0.01350054036010359, "conta_vencimento": 0.007729103233093591, "conta_explicacao": 0.079820371235018, "conta_segunda_via": 0.2423219354552923, "sem_correspondencia": 0.27731933866954245}, "confidence": 0.27731933866954245, "input_tokens": 39, "latency_ms": 217.95093899999074} +{"id": "g0136-vas_consulta-regionalismo-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.11464914158697424, "cadastro_atualizacao": 0.08189448874423677, "vas_cancelamento": 0.005090750853443302, "plano_consulta": 0.07119431485895124, "internet_problema_conexao": 0.0070107925191769775, "vas_consulta": 0.40937102641611506, "marketplace_pedido": 0.038917959497568336, "atendimento_humano": 0.03914849164161675, "vas_contratacao": 0.022446055404252523, "marketplace_compra": 0.03479987078420565, "desconto_retencao": 0.014444427847241037, "sem_correspondencia": 0.1610326798462181}, "confidence": 0.40937102641611506, "input_tokens": 40, "latency_ms": 297.9847130000053} +{"id": "g0136-vas_consulta-regionalismo-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.016903329798051432, "vas_cancelamento": 0.005237463910481557, "plano_nova_linha": 0.020545864669101917, "vas_consulta": 0.4854054496195675, "vas_contratacao": 0.01915296930030891, "plano_consulta": 0.08876320057328047, "portabilidade": 0.00886091505047786, "internet_pacote_adicional": 0.15951502471710577, "cancelamento_linha": 0.006690081271250558, "conta_vencimento": 0.005879298838593987, "fidelidade_resgate": 0.009755939336083264, "sem_correspondencia": 0.1732904629156968}, "confidence": 0.4854054496195675, "input_tokens": 46, "latency_ms": 282.0646019999913} +{"id": "g0136-vas_consulta-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.28960458752188417, "vas_cancelamento": 0.02529782655791822, "marketplace_compra": 0.07656309311565777, "vas_contratacao": 0.01590558980950474, "plano_nova_linha": 0.019187495867139897, "suporte_chip_esim": 0.022461025610022632, "cancelamento_linha": 0.02442349352477435, "roaming_duvida": 0.019244232035109412, "fidelidade_pontos": 0.07388216575542998, "suporte_configuracao": 0.03736074798147532, "plano_consulta": 0.14876944457767013, "sem_correspondencia": 0.24730029764341335}, "confidence": 0.28960458752188417, "input_tokens": 44, "latency_ms": 293.7781709999854} +{"id": "g0136-vas_consulta-regionalismo-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.07941045730427589, "vas_cancelamento": 0.018968068345905368, "vas_consulta": 0.45401818236735736, "sem_correspondencia": 0.4476032919824614}, "confidence": 0.45401818236735736, "input_tokens": 35, "latency_ms": 135.4112989999976} +{"id": "g0136-vas_consulta-regionalismo-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 79, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.010417330660834999, "conta_explicacao": 0.14600191520893113, "conta_pagamento_confirmacao": 0.06413550459884278, "conta_debito_automatico_digital": 0.037320251256666104, "plano_consulta": 0.03819269186357324, "conta_contestacao": 0.061438077863519264, "conta_segunda_via": 0.06117730010078959, "sem_correspondencia": 0.5813169284468429}, "confidence": 0.5813169284468429, "input_tokens": 43, "latency_ms": 221.6857619999928} +{"id": "g0136-vas_consulta-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.09275565868698696, "vas_cancelamento": 0.027126196266595345, "plano_consulta": 0.16777470395388633, "sem_correspondencia": 0.7123434410925313}, "confidence": 0.7123434410925313, "input_tokens": 42, "latency_ms": 143.9891160000002} +{"id": "g0136-vas_consulta-regionalismo-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_explicacao": 0.09762660419663101, "roaming_pacote": 0.002360782587412269, "vas_contratacao": 0.015010559008812159, "vas_cancelamento": 0.0013426610974959685, "vas_consulta": 0.3269368710036721, "plano_consulta": 0.05726689103598875, "internet_pacote_adicional": 0.41739377403712935, "sem_correspondencia": 0.08206185703285845}, "confidence": 0.41739377403712935, "input_tokens": 44, "latency_ms": 214.27265299996634} +{"id": "g0138-vas_consulta-longo_contexto-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.024897076746011007, "plano_consulta": 0.07668782942044354, "vas_consulta": 0.7562889625792718, "sem_correspondencia": 0.14212613125427362}, "confidence": 0.7562889625792718, "input_tokens": 77, "latency_ms": 157.97456500001772} +{"id": "g0138-vas_consulta-longo_contexto-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.0776674684353756, "suporte_configuracao": 0.022885460742233327, "conta_explicacao": 0.04504504493387366, "seguranca_perda_roubo": 0.0038361147143121874, "conta_vencimento": 0.0052563669931029715, "marketplace_compra": 0.024436626941782304, "conta_pagamento_confirmacao": 0.015741251639951683, "vas_consulta": 0.43747932360535424, "conta_segunda_via": 0.011670178904948121, "plano_consulta": 0.2330101911629648, "vas_cancelamento": 0.002537395376678535, "sem_correspondencia": 0.12043457654942254}, "confidence": 0.43747932360535424, "input_tokens": 66, "latency_ms": 309.99844199999416} +{"id": "g0138-vas_consulta-longo_contexto-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0732690568140807, "cadastro_atualizacao": 0.050015401455003064, "conta_segunda_via": 0.02608396496198469, "conta_contestacao": 0.04945528174457689, "internet_problema_conexao": 0.009650700076238177, "troca_numero": 0.0025957185425416894, "internet_pacote_adicional": 0.08417706370186727, "conta_pagamento_confirmacao": 0.06598917695906197, "fidelidade_pontos": 0.018921299495674775, "bonus_nao_recebido": 0.030631119186898356, "vas_contratacao": 0.011259378107739549, "vas_consulta": 0.40107441229966817, "beneficios_consulta": 0.04649145960900192, "fidelidade_resgate": 0.008416089594305983, "vas_cancelamento": 0.0035244144921759636, "sem_correspondencia": 0.11844546295918086}, "confidence": 0.40107441229966817, "input_tokens": 67, "latency_ms": 436.7487200000255} +{"id": "g0138-vas_consulta-longo_contexto-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"beneficios_consulta": 0.11954562379035655, "conta_contestacao": 0.07294465154771615, "vas_contratacao": 0.017582342814617753, "vas_cancelamento": 0.002432524310482225, "suporte_chip_esim": 0.005896107863943007, "atendimento_humano": 0.02823719209377153, "vas_consulta": 0.21691775483792425, "plano_troca": 0.005872855068985167, "plano_consulta": 0.07183865017873119, "marketplace_pedido": 0.033889146309149104, "internet_pacote_adicional": 0.3144206212152207, "sem_correspondencia": 0.11042252996910239}, "confidence": 0.3144206212152207, "input_tokens": 63, "latency_ms": 305.8760919999486} +{"id": "g0138-vas_consulta-longo_contexto-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.03354872603091725, "plano_consulta": 0.1198030041033442, "vas_consulta": 0.6038791323674666, "sem_correspondencia": 0.24276913749827198}, "confidence": 0.6038791323674666, "input_tokens": 69, "latency_ms": 154.2084619999855} +{"id": "g0138-vas_consulta-longo_contexto-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 166, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.026779589426342693, "vas_consulta": 0.6632442885103369, "plano_consulta": 0.08696350212310901, "sem_correspondencia": 0.22301261994021143}, "confidence": 0.6632442885103369, "input_tokens": 70, "latency_ms": 152.85188200004995} +{"id": "g0138-vas_consulta-longo_contexto-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao", "vas_consulta"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.23108111703705272, "cancelamento_linha": 0.006006967919544458, "conta_pagamento_confirmacao": 0.06609999071420215, "beneficios_consulta": 0.08248497895153573, "conta_debito_automatico_digital": 0.015702725566280665, "marketplace_compra": 0.03259285010534173, "conta_vencimento": 0.007670498550840956, "conta_contestacao": 0.06654651888912011, "portabilidade": 0.01134379991869843, "conta_explicacao": 0.1754109179287569, "plano_consulta": 0.07714265960003532, "sem_correspondencia": 0.22791697481859083}, "confidence": 0.23108111703705272, "input_tokens": 74, "latency_ms": 309.4665799999916} +{"id": "g0138-vas_consulta-longo_contexto-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 141, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"fidelidade_resgate": 0.019056497004173834, "plano_consulta": 0.19710992134399535, "roaming_pacote": 0.005857695783118585, "roaming_duvida": 0.008897695626172106, "portabilidade": 0.010646240708876062, "vas_cancelamento": 0.0022899110170576625, "vas_contratacao": 0.01937967152316826, "internet_pacote_adicional": 0.11836306665342881, "conta_explicacao": 0.013994389112613616, "internet_problema_conexao": 0.003915127804184108, "vas_consulta": 0.5160151086755869, "sem_correspondencia": 0.08447467474762468}, "confidence": 0.5160151086755869, "input_tokens": 64, "latency_ms": 300.9116499999891} +{"id": "g0138-vas_consulta-longo_contexto-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 145, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_vencimento": 0.008413202105798195, "vas_contratacao": 0.021872023059412774, "portabilidade": 0.011654031430406409, "vas_cancelamento": 0.004419499530216215, "conta_contestacao": 0.11560427365190087, "plano_troca": 0.007088872118604727, "vas_consulta": 0.407207458073625, "suporte_chip_esim": 0.014142718126598602, "recarga_nao_creditada": 0.004632739802917262, "plano_consulta": 0.06372434628086814, "marketplace_compra": 0.1046396565493951, "conta_segunda_via": 0.031927764326535824, "bonus_nao_recebido": 0.004384343500106567, "cancelamento_linha": 0.0042793098717574685, "troca_numero": 0.00541492503486129, "sem_correspondencia": 0.1905948365369956}, "confidence": 0.407207458073625, "input_tokens": 64, "latency_ms": 445.8928720000017} +{"id": "g0138-vas_consulta-longo_contexto-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.006084441146848297, "conta_contestacao": 0.019880430234084614, "internet_consumo": 0.08971320690074404, "recarga_nao_creditada": 0.006181209294084892, "plano_nova_linha": 0.08179604806789889, "conta_debito_automatico_digital": 0.009018632252544357, "vas_contratacao": 0.019897620587311565, "suporte_configuracao": 0.020706604682395453, "plano_troca": 0.006711513716609432, "vas_consulta": 0.41543897772569854, "recarga_realizar": 0.004833214306807912, "fidelidade_resgate": 0.011413942851216451, "seguranca_perda_roubo": 0.04559466918932167, "plano_consulta": 0.10007122825374158, "marketplace_compra": 0.02738682176746219, "sem_correspondencia": 0.13527143902323013}, "confidence": 0.41543897772569854, "input_tokens": 65, "latency_ms": 488.0195260000164} +{"id": "g0138-vas_consulta-longo_contexto-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 162, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.4824710217256342, "plano_consulta": 0.047121413315393476, "marketplace_compra": 0.05594853715569826, "vas_cancelamento": 0.24251614646529487, "fidelidade_resgate": 0.02333166835828685, "reclamacao_atendimento": 0.024962736433163674, "vas_contratacao": 0.033451941051251856, "sem_correspondencia": 0.09019653549527676}, "confidence": 0.4824710217256342, "input_tokens": 73, "latency_ms": 241.62851400001273} +{"id": "g0138-vas_consulta-longo_contexto-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 144, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.5123999705307186, "plano_consulta": 0.05570003379937255, "atendimento_humano": 0.13204637145242398, "vas_cancelamento": 0.013276980233794115, "vas_contratacao": 0.027394274198647078, "troca_numero": 0.004934857590245348, "recarga_nao_creditada": 0.01063501460359429, "sem_correspondencia": 0.243612497591204}, "confidence": 0.5123999705307186, "input_tokens": 66, "latency_ms": 223.08982300000935} +{"id": "g0141-beneficios_consulta-informal_abreviado-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.5404790104234108, "vas_contratacao": 0.03186618199794943, "beneficios_consulta": 0.18431104925622474, "sem_correspondencia": 0.24334375832241503}, "confidence": 0.5404790104234108, "input_tokens": 51, "latency_ms": 150.05829900002254} +{"id": "g0141-beneficios_consulta-informal_abreviado-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.13351457167105693, "vas_contratacao": 0.048646889184123084, "beneficios_consulta": 0.4203102526547916, "sem_correspondencia": 0.3975282864900284}, "confidence": 0.4203102526547916, "input_tokens": 48, "latency_ms": 146.44298100000697} +{"id": "g0141-beneficios_consulta-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.02873910785300408, "bonus_nao_recebido": 0.05949024872711929, "plano_nova_linha": 0.03183837243869446, "internet_pacote_adicional": 0.3205547937766317, "desconto_retencao": 0.014321352395195568, "plano_consulta": 0.23699861831124486, "fidelidade_pontos": 0.03489275658938873, "vas_contratacao": 0.014976892662170043, "fidelidade_resgate": 0.01234870966248785, "conta_debito_automatico_digital": 0.020255187582937595, "parceiros_ofertas": 0.05547520906331542, "sem_correspondencia": 0.17010875093781042}, "confidence": 0.3205547937766317, "input_tokens": 52, "latency_ms": 304.25427800003035} +{"id": "g0141-beneficios_consulta-informal_abreviado-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.043301255009974914, "plano_consulta": 0.25158638867837274, "fidelidade_resgate": 0.01384503104947276, "desconto_retencao": 0.00911839890342959, "bonus_nao_recebido": 0.02375193135798489, "vas_contratacao": 0.01228205302491389, "beneficios_consulta": 0.462244565617698, "sem_correspondencia": 0.1838703763581532}, "confidence": 0.462244565617698, "input_tokens": 46, "latency_ms": 218.59349200002498} +{"id": "g0141-beneficios_consulta-informal_abreviado-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.00590305226067451, "bonus_nao_recebido": 0.014190306926289836, "fidelidade_pontos": 0.023672473060067808, "vas_contratacao": 0.010813917284887828, "plano_consulta": 0.0483008443747582, "beneficios_consulta": 0.7813624844495508, "fidelidade_resgate": 0.007738731315020133, "sem_correspondencia": 0.1080181903287509}, "confidence": 0.7813624844495508, "input_tokens": 51, "latency_ms": 222.77352300000075} +{"id": "g0141-beneficios_consulta-informal_abreviado-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.34958024680491445, "fidelidade_resgate": 0.013949124879774486, "cancelamento_linha": 0.0025166041616511404, "marketplace_pedido": 0.029694441412724135, "recarga_saldo": 0.004541202688322638, "fidelidade_pontos": 0.02505301630288239, "conta_vencimento": 0.006037122889055614, "vas_contratacao": 0.02843957358407397, "plano_consulta": 0.38445501571318336, "desconto_retencao": 0.0038689039364087382, "bonus_nao_recebido": 0.002204837859724228, "sem_correspondencia": 0.14965990976728488}, "confidence": 0.38445501571318336, "input_tokens": 47, "latency_ms": 283.7183080000045} +{"id": "g0141-beneficios_consulta-informal_abreviado-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"portabilidade": 0.005501237853593295, "internet_consumo": 0.050408066204108294, "suporte_chip_esim": 0.004966983291783846, "vas_contratacao": 0.012490567978770134, "internet_pacote_adicional": 0.1065743356498449, "conta_explicacao": 0.013049528198785656, "beneficios_consulta": 0.50779613971555, "desconto_retencao": 0.00654470511157563, "fidelidade_resgate": 0.00715303566981232, "vas_consulta": 0.10113673832381827, "marketplace_compra": 0.016939834668431433, "fidelidade_pontos": 0.015607921458520696, "plano_consulta": 0.04441406327574437, "conta_debito_automatico_digital": 0.0025075691270568107, "bonus_nao_recebido": 0.00310563371713195, "sem_correspondencia": 0.10180363975547235}, "confidence": 0.50779613971555, "input_tokens": 46, "latency_ms": 430.70860100004893} +{"id": "g0141-beneficios_consulta-informal_abreviado-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.11760489423563901, "beneficios_consulta": 0.17839303280426128, "vas_contratacao": 0.057792547013749425, "sem_correspondencia": 0.6462095259463503}, "confidence": 0.6462095259463503, "input_tokens": 49, "latency_ms": 144.53355999995665} +{"id": "g0141-beneficios_consulta-informal_abreviado-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.33041843279572675, "vas_contratacao": 0.0363216022205114, "plano_consulta": 0.1111452190407333, "sem_correspondencia": 0.5221147459430285}, "confidence": 0.5221147459430285, "input_tokens": 48, "latency_ms": 144.09441600002992} +{"id": "g0141-beneficios_consulta-informal_abreviado-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8329781953274706, "plano_consulta": 0.0802566025609255, "vas_contratacao": 0.006024028651455823, "sem_correspondencia": 0.08074117346014803}, "confidence": 0.8329781953274706, "input_tokens": 49, "latency_ms": 143.29791099999056} +{"id": "g0141-beneficios_consulta-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.07576155333773386, "vas_contratacao": 0.04599819957641305, "desconto_retencao": 0.011815579326003026, "sem_correspondencia": 0.86642466775985}, "confidence": 0.86642466775985, "input_tokens": 49, "latency_ms": 144.8509960000024} +{"id": "g0141-beneficios_consulta-informal_abreviado-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.4322466541187108, "recarga_saldo": 0.01207793780303157, "conta_segunda_via": 0.02145357797015706, "suporte_sem_sinal": 0.07944320121922642, "bonus_nao_recebido": 0.011477721825648346, "vas_contratacao": 0.01465735115082216, "fidelidade_resgate": 0.015127687676249871, "roaming_duvida": 0.007204704433853797, "desconto_retencao": 0.004540351207846807, "negociacao_religacao": 0.0050818757023893685, "vas_consulta": 0.086878344194111, "portabilidade": 0.009139746404127867, "plano_consulta": 0.17159374014299103, "troca_numero": 0.002627923845102274, "fidelidade_pontos": 0.036497250105843475, "sem_correspondencia": 0.0899519321998881}, "confidence": 0.4322466541187108, "input_tokens": 43, "latency_ms": 405.0335469999595} +{"id": "g0142-beneficios_consulta-erros_digitacao-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.46267328872797275, "vas_contratacao": 0.024300132580477477, "plano_consulta": 0.24797744205535238, "sem_correspondencia": 0.2650491366361974}, "confidence": 0.46267328872797275, "input_tokens": 38, "latency_ms": 136.77628699997513} +{"id": "g0142-beneficios_consulta-erros_digitacao-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.36358679966677726, "desconto_retencao": 0.02194576069914696, "vas_contratacao": 0.027753076413531735, "fidelidade_resgate": 0.020203801981963143, "beneficios_consulta": 0.22300378147498587, "bonus_nao_recebido": 0.015760080301758635, "fidelidade_pontos": 0.029554745944040048, "sem_correspondencia": 0.2981919535177963}, "confidence": 0.36358679966677726, "input_tokens": 39, "latency_ms": 210.75118599998177} +{"id": "g0142-beneficios_consulta-erros_digitacao-02-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.1118689452829735, "fidelidade_resgate": 0.008991368848438291, "beneficios_consulta": 0.5530754802130086, "marketplace_pedido": 0.013577109835334849, "internet_pacote_adicional": 0.14312432391446814, "fidelidade_pontos": 0.01965225817236621, "desconto_retencao": 0.00464482688369785, "vas_contratacao": 0.0398021443371422, "roaming_cobranca": 0.0010754914019177814, "bonus_nao_recebido": 0.0048165306320502085, "plano_troca": 0.03503712934651209, "sem_correspondencia": 0.06433439113209025}, "confidence": 0.5530754802130086, "input_tokens": 42, "latency_ms": 287.55644799997526} +{"id": "g0142-beneficios_consulta-erros_digitacao-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.23922143119058698, "plano_consulta": 0.08885169492945295, "vas_contratacao": 0.01750252526711127, "sem_correspondencia": 0.6544243486128488}, "confidence": 0.6544243486128488, "input_tokens": 38, "latency_ms": 137.35989699995343} +{"id": "g0142-beneficios_consulta-erros_digitacao-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.1244856361223107, "vas_contratacao": 0.033136807875883696, "beneficios_consulta": 0.12092876614524076, "sem_correspondencia": 0.7214487898565648}, "confidence": 0.7214487898565648, "input_tokens": 34, "latency_ms": 134.74156600000242} +{"id": "g0142-beneficios_consulta-erros_digitacao-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.027165164016768887, "plano_consulta": 0.15952733575065192, "beneficios_consulta": 0.606821850865159, "sem_correspondencia": 0.20648564936742017}, "confidence": 0.606821850865159, "input_tokens": 35, "latency_ms": 135.54144699998005} +{"id": "g0142-beneficios_consulta-erros_digitacao-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"vas_cancelamento": 0.01058152978298959, "roaming_duvida": 0.011188050873921477, "parceiros_ofertas": 0.05507241717768737, "reclamacao_atendimento": 0.02087048827638877, "marketplace_compra": 0.03417064949830705, "recarga_realizar": 0.006420792696384385, "suporte_sem_sinal": 0.07467538834695239, "vas_consulta": 0.24342479656706942, "internet_problema_conexao": 0.008022477688561382, "plano_consulta": 0.3728732526357705, "vas_contratacao": 0.02239501132321187, "sem_correspondencia": 0.14030514513275583}, "confidence": 0.3728732526357705, "input_tokens": 37, "latency_ms": 290.436394999972} +{"id": "g0142-beneficios_consulta-erros_digitacao-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.027685215696692467, "bonus_nao_recebido": 0.07887014746665955, "fidelidade_pontos": 0.09994742274284363, "vas_contratacao": 0.011889920569956303, "roaming_cobranca": 0.004073875956237316, "plano_consulta": 0.302165150642395, "fidelidade_resgate": 0.01830909587442875, "seguranca_perda_roubo": 0.05125649645924568, "conta_explicacao": 0.0264432355761528, "desconto_retencao": 0.014256775379180908, "beneficios_consulta": 0.14830602705478668, "sem_correspondencia": 0.2167966365814209}, "confidence": 0.302165150642395, "input_tokens": 36, "latency_ms": 286.4533389999906} +{"id": "g0142-beneficios_consulta-erros_digitacao-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.013799351126401602, "seguranca_perda_roubo": 0.007711960701866748, "desconto_retencao": 0.010126745634823324, "vas_contratacao": 0.00730020481837602, "recarga_nao_creditada": 0.0015582904924121136, "negociacao_religacao": 0.00557373527544215, "beneficios_consulta": 0.7754758831141202, "bonus_nao_recebido": 0.007749760758008086, "fidelidade_resgate": 0.006243275667453613, "troca_numero": 0.0011450995572057884, "cancelamento_linha": 0.0016410711019624125, "fidelidade_pontos": 0.01605722543025373, "vas_consulta": 0.05105391671811444, "plano_consulta": 0.03818882744865203, "conta_vencimento": 0.0024136864379465666, "sem_correspondencia": 0.0539609657169612}, "confidence": 0.7754758831141202, "input_tokens": 34, "latency_ms": 381.46744599998783} +{"id": "g0142-beneficios_consulta-erros_digitacao-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_cancelamento": 0.0027889080145304212, "recarga_realizar": 0.0025204104942328034, "atendimento_humano": 0.05025322662313143, "vas_contratacao": 0.004862784232216134, "beneficios_consulta": 0.7425040449204472, "plano_consulta": 0.06849989703297002, "cancelamento_linha": 0.00277693050701502, "desconto_retencao": 0.004501219175828646, "roaming_cobranca": 0.001974759508282513, "fidelidade_resgate": 0.007261226852162293, "bonus_nao_recebido": 0.006675621892548912, "suporte_sem_sinal": 0.03549547332498272, "portabilidade": 0.004086972457884101, "roaming_duvida": 0.004321256910041387, "fidelidade_pontos": 0.025621581487153856, "sem_correspondencia": 0.03585568656657258}, "confidence": 0.7425040449204472, "input_tokens": 38, "latency_ms": 398.8447780000115} +{"id": "g0142-beneficios_consulta-erros_digitacao-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_configuracao": 0.01918356401551733, "bonus_nao_recebido": 0.00894429771379078, "marketplace_pedido": 0.025085956523515963, "vas_contratacao": 0.008499756981048226, "fidelidade_resgate": 0.009413946901946534, "roaming_cobranca": 0.0023998924316889726, "desconto_retencao": 0.0064058747810301535, "plano_consulta": 0.5649731485593376, "fidelidade_pontos": 0.03803347987195864, "suporte_chip_esim": 0.012267848822542232, "conta_debito_automatico_digital": 0.009219274416111582, "conta_contestacao": 0.012043638511340623, "cancelamento_linha": 0.0023979080162078274, "beneficios_consulta": 0.1251720875361287, "reclamacao_atendimento": 0.02647330671850874, "sem_correspondencia": 0.12948601819932606}, "confidence": 0.5649731485593376, "input_tokens": 34, "latency_ms": 433.564873000023} +{"id": "g0142-beneficios_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.01602331910740759, "fidelidade_resgate": 0.0200118714556405, "troca_numero": 0.003068039747903825, "fidelidade_pontos": 0.0655004376116602, "negociacao_divida": 0.012140401077891754, "vas_contratacao": 0.011669476944607723, "plano_consulta": 0.5087197393635235, "atendimento_humano": 0.07798838401728618, "bonus_nao_recebido": 0.023299391311109387, "desconto_retencao": 0.023608839962289786, "roaming_pacote": 0.0043458486221246255, "sem_correspondencia": 0.23362425077855484}, "confidence": 0.5087197393635235, "input_tokens": 37, "latency_ms": 268.4714689999623} +{"id": "g0145-beneficios_consulta-longo_contexto-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 219, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.023464888683928382, "beneficios_consulta": 0.5576798998963818, "plano_consulta": 0.22249864373354084, "sem_correspondencia": 0.196356567686149}, "confidence": 0.5576798998963818, "input_tokens": 90, "latency_ms": 165.44953300001453} +{"id": "g0145-beneficios_consulta-longo_contexto-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 199, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.12811897355002283, "beneficios_consulta": 0.6815115628549089, "bonus_nao_recebido": 0.013204719520793756, "vas_contratacao": 0.01581831234430717, "fidelidade_pontos": 0.011962154562658252, "desconto_retencao": 0.003749409125318602, "fidelidade_resgate": 0.008082193107956551, "sem_correspondencia": 0.137552674934034}, "confidence": 0.6815115628549089, "input_tokens": 77, "latency_ms": 235.82493600002863} +{"id": "g0145-beneficios_consulta-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.045413166030795316, "fidelidade_resgate": 0.025658426662953048, "desconto_retencao": 0.018977176291995627, "plano_consulta": 0.36583116446157266, "vas_contratacao": 0.1074503207162936, "bonus_nao_recebido": 0.061260327354481475, "roaming_cobranca": 0.007309403229638543, "sem_correspondencia": 0.3681000152522697}, "confidence": 0.3681000152522697, "input_tokens": 83, "latency_ms": 237.3014830000102} +{"id": "g0145-beneficios_consulta-longo_contexto-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 181, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.021194147380321514, "beneficios_consulta": 0.6951632046081038, "plano_consulta": 0.16604060274818286, "sem_correspondencia": 0.11760204526339192}, "confidence": 0.6951632046081038, "input_tokens": 73, "latency_ms": 154.40191099997946} +{"id": "g0145-beneficios_consulta-longo_contexto-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 224, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"cadastro_atualizacao": 0.04321707121298134, "vas_contratacao": 0.00889975797001274, "negociacao_religacao": 0.002992359952468377, "marketplace_pedido": 0.0121452157581132, "beneficios_consulta": 0.43154016208581697, "desconto_retencao": 0.002167269674263762, "conta_explicacao": 0.015818479335994978, "conta_segunda_via": 0.004889631314308321, "internet_pacote_adicional": 0.03307262212631197, "internet_problema_conexao": 0.01414327228104758, "conta_debito_automatico_digital": 0.001636869629408755, "bonus_nao_recebido": 0.0013348011098744065, "fidelidade_pontos": 0.01719296793980426, "plano_consulta": 0.335517920290018, "fidelidade_resgate": 0.004551265547612827, "sem_correspondencia": 0.07088033377196253}, "confidence": 0.43154016208581697, "input_tokens": 88, "latency_ms": 510.5516710000302} +{"id": "g0145-beneficios_consulta-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.13589630919772155, "vas_contratacao": 0.037839907870889394, "desconto_retencao": 0.01757341982742086, "sem_correspondencia": 0.8086903631039681}, "confidence": 0.8086903631039681, "input_tokens": 72, "latency_ms": 157.58966200002078} +{"id": "g0145-beneficios_consulta-longo_contexto-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 185, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.3633619591108086, "fidelidade_pontos": 0.03379695998991653, "desconto_retencao": 0.01005853921697434, "beneficios_consulta": 0.31459928341680554, "vas_contratacao": 0.03335323696817013, "bonus_nao_recebido": 0.008398407483584657, "fidelidade_resgate": 0.014822960727175647, "sem_correspondencia": 0.22160865308656452}, "confidence": 0.3633619591108086, "input_tokens": 70, "latency_ms": 238.6403909999899} +{"id": "g0145-beneficios_consulta-longo_contexto-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.10003321729390065, "plano_consulta": 0.37504915008010137, "desconto_retencao": 0.024187865066551767, "sem_correspondencia": 0.5007297675594462}, "confidence": 0.5007297675594462, "input_tokens": 76, "latency_ms": 158.32457199996952} +{"id": "g0145-beneficios_consulta-longo_contexto-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 188, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.1997679773713797, "beneficios_consulta": 0.4060799189025162, "vas_contratacao": 0.018397150595480857, "sem_correspondencia": 0.37575495313062324}, "confidence": 0.4060799189025162, "input_tokens": 72, "latency_ms": 153.84583299999122} +{"id": "g0145-beneficios_consulta-longo_contexto-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 186, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.02058622604921645, "bonus_nao_recebido": 0.005606709490315809, "beneficios_consulta": 0.6207755181999041, "vas_contratacao": 0.012295411848156385, "atendimento_humano": 0.02532262530741113, "conta_vencimento": 0.0029955995143575616, "marketplace_compra": 0.016288358649893094, "plano_consulta": 0.19402562000498613, "fidelidade_pontos": 0.014210596621085252, "desconto_retencao": 0.0031458949538352645, "fidelidade_resgate": 0.006548984414459737, "sem_correspondencia": 0.07819845494637913}, "confidence": 0.6207755181999041, "input_tokens": 77, "latency_ms": 321.17205500003365} +{"id": "g0145-beneficios_consulta-longo_contexto-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.02593647376755566, "plano_consulta": 0.09260116069087726, "fidelidade_pontos": 0.013571801869446693, "parceiros_ofertas": 0.13103894254749174, "internet_problema_conexao": 0.04391683797941024, "fidelidade_resgate": 0.008034721559094711, "beneficios_consulta": 0.47914875213454, "internet_pacote_adicional": 0.03539585895781902, "bonus_nao_recebido": 0.007342635298318197, "vas_contratacao": 0.0066225451004017655, "conta_debito_automatico_digital": 0.002675304991085213, "desconto_retencao": 0.003801267410008325, "atendimento_humano": 0.06420854168120384, "seguranca_fraude": 0.008859611618612144, "recarga_nao_creditada": 0.002221039388799995, "sem_correspondencia": 0.0746245050053352}, "confidence": 0.47914875213454, "input_tokens": 72, "latency_ms": 479.5425529999875} +{"id": "g0145-beneficios_consulta-longo_contexto-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["vas_contratacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 197, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.028648153801207357, "beneficios_consulta": 0.5968712746164583, "plano_consulta": 0.24860938634304364, "sem_correspondencia": 0.12587118523929075}, "confidence": 0.5968712746164583, "input_tokens": 75, "latency_ms": 158.97243400002026} +{"id": "g0149-desconto_retencao-erros_digitacao-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.010604520913997448, "fidelidade_resgate": 0.023060948767575244, "vas_contratacao": 0.02060315132037709, "plano_troca": 0.03827860081591548, "suporte_configuracao": 0.020351643942010087, "internet_problema_conexao": 0.02017882586805252, "conta_segunda_via": 0.05387785110089482, "fidelidade_pontos": 0.06082222784983183, "bonus_nao_recebido": 0.022424110411811745, "negociacao_religacao": 0.008083740917098771, "beneficios_consulta": 0.08231230556878197, "vas_consulta": 0.12706732335746632, "desconto_retencao": 0.3514590446827313, "conta_contestacao": 0.04166171936489625, "cancelamento_linha": 0.015423682946871124, "sem_correspondencia": 0.10379030217168798}, "confidence": 0.3514590446827313, "input_tokens": 46, "latency_ms": 414.6696949999864} +{"id": "g0149-desconto_retencao-erros_digitacao-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.24122565438177201, "plano_troca": 0.08912235847035335, "desconto_retencao": 0.37883861354665993, "fidelidade_resgate": 0.04926189600396867, "cancelamento_linha": 0.013045877728543119, "negociacao_divida": 0.02019167956714569, "fidelidade_pontos": 0.07305740105771538, "sem_correspondencia": 0.1352565192438418}, "confidence": 0.37883861354665993, "input_tokens": 45, "latency_ms": 209.1890940000667} +{"id": "g0149-desconto_retencao-erros_digitacao-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.21843919259700548, "negociacao_divida": 0.02194151478792315, "plano_troca": 0.04655903599485306, "desconto_retencao": 0.3798357564016979, "cancelamento_linha": 0.009635799609291366, "beneficios_consulta": 0.09857478038675516, "fidelidade_resgate": 0.0410973953134259, "sem_correspondencia": 0.183916524909048}, "confidence": 0.3798357564016979, "input_tokens": 53, "latency_ms": 238.0455190000248} +{"id": "g0149-desconto_retencao-erros_digitacao-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.03130937507641502, "plano_troca": 0.046824330694571016, "desconto_retencao": 0.24302461339643358, "sem_correspondencia": 0.6788416808325803}, "confidence": 0.6788416808325803, "input_tokens": 49, "latency_ms": 157.10611400004382} +{"id": "g0149-desconto_retencao-erros_digitacao-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.02632965169564529, "marketplace_pedido": 0.08421443473354905, "desconto_retencao": 0.25745296694066067, "plano_troca": 0.02334224452272076, "recarga_realizar": 0.00902379870527814, "seguranca_fraude": 0.03163101923156453, "internet_problema_conexao": 0.06532278711712461, "conta_pagamento_confirmacao": 0.0516819473962649, "fidelidade_pontos": 0.0943311088243313, "bonus_nao_recebido": 0.016883622996464936, "suporte_configuracao": 0.03215132680662157, "cancelamento_linha": 0.004601776638455679, "conta_vencimento": 0.009707355021840143, "beneficios_consulta": 0.11167216394566883, "fidelidade_resgate": 0.04023439843404068, "sem_correspondencia": 0.1414193969897689}, "confidence": 0.25745296694066067, "input_tokens": 46, "latency_ms": 446.05314600005386} +{"id": "g0149-desconto_retencao-erros_digitacao-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"negociacao_divida": 0.16351319948475415, "desconto_retencao": 0.09940425366733936, "fidelidade_resgate": 0.0542736392028431, "parceiros_ofertas": 0.12516367511224363, "cancelamento_linha": 0.004236570119427243, "internet_consumo": 0.04583542076678037, "recarga_nao_creditada": 0.0032665524829482576, "beneficios_consulta": 0.20993554719219082, "fidelidade_pontos": 0.0747336526268802, "bonus_nao_recebido": 0.012957834717096692, "plano_troca": 0.03852180787398643, "sem_correspondencia": 0.16815784675350973}, "confidence": 0.20993554719219082, "input_tokens": 40, "latency_ms": 301.2879850000445} +{"id": "g0149-desconto_retencao-erros_digitacao-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.6024041288048798, "plano_troca": 0.030757265738346907, "cancelamento_linha": 0.02812560886378603, "sem_correspondencia": 0.33871299659298726}, "confidence": 0.6024041288048798, "input_tokens": 43, "latency_ms": 158.21087500000885} +{"id": "g0149-desconto_retencao-erros_digitacao-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 90, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.5851115388199544, "plano_troca": 0.04589537749790252, "cancelamento_linha": 0.02887811414933567, "sem_correspondencia": 0.34011496953280745}, "confidence": 0.5851115388199544, "input_tokens": 51, "latency_ms": 156.9561579999572} +{"id": "g0149-desconto_retencao-erros_digitacao-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.1125010052695421, "desconto_retencao": 0.4619923623505669, "cancelamento_linha": 0.026374785913164053, "sem_correspondencia": 0.39913184646672695}, "confidence": 0.4619923623505669, "input_tokens": 52, "latency_ms": 154.46955000004436} +{"id": "g0149-desconto_retencao-erros_digitacao-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.24957898261672362, "desconto_retencao": 0.08477462322863202, "fidelidade_resgate": 0.040353135594538715, "cancelamento_linha": 0.01003201897996551, "vas_consulta": 0.11733301774662627, "plano_troca": 0.029884511686294576, "fidelidade_pontos": 0.11683980424166893, "conta_debito_automatico_digital": 0.010492012210666405, "negociacao_divida": 0.018868689231950685, "suporte_configuracao": 0.037596834445188375, "bonus_nao_recebido": 0.017701775643123648, "sem_correspondencia": 0.26654459437462125}, "confidence": 0.26654459437462125, "input_tokens": 46, "latency_ms": 322.67526300006466} +{"id": "g0149-desconto_retencao-erros_digitacao-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.08513565948236622, "beneficios_consulta": 0.19207516146224174, "roaming_pacote": 0.003928744970566713, "cancelamento_linha": 0.008213219798894845, "portabilidade": 0.009593049725411161, "fidelidade_pontos": 0.12836771598012278, "plano_troca": 0.08107456378593829, "marketplace_compra": 0.059787370659658154, "negociacao_divida": 0.014557681118388104, "cadastro_atualizacao": 0.0337470755887065, "desconto_retencao": 0.0816469397785827, "conta_explicacao": 0.026000961590624563, "fidelidade_resgate": 0.031867573371343716, "conta_segunda_via": 0.03358246990023439, "conta_debito_automatico_digital": 0.00706924313970282, "sem_correspondencia": 0.20335256964721732}, "confidence": 0.20335256964721732, "input_tokens": 39, "latency_ms": 404.7434159999739} +{"id": "g0149-desconto_retencao-erros_digitacao-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.02483796034426489, "fidelidade_pontos": 0.1599129042001802, "beneficios_consulta": 0.15922767428098333, "desconto_retencao": 0.46486450713630134, "plano_troca": 0.03112867386860299, "fidelidade_resgate": 0.03302212536591316, "cancelamento_linha": 0.0075564982899659705, "sem_correspondencia": 0.11944965651378811}, "confidence": 0.46486450713630134, "input_tokens": 47, "latency_ms": 207.2561869999845} +{"id": "g0151-desconto_retencao-emocional-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.03776892362555777, "conta_explicacao": 0.051347808245285606, "bonus_nao_recebido": 0.035094027293241285, "negociacao_divida": 0.01682000460149731, "fidelidade_pontos": 0.06056491054047156, "beneficios_consulta": 0.17371784555068812, "conta_debito_automatico_digital": 0.01859642981077614, "cancelamento_linha": 0.08388608144330982, "plano_troca": 0.015581212369287674, "desconto_retencao": 0.3956039043982491, "cadastro_atualizacao": 0.012781849428588744, "sem_correspondencia": 0.09823700269304687}, "confidence": 0.3956039043982491, "input_tokens": 60, "latency_ms": 299.612158000059} +{"id": "g0151-desconto_retencao-emocional-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.04766977104871786, "bonus_nao_recebido": 0.04137969301884247, "plano_troca": 0.04996837942229525, "beneficios_consulta": 0.16775449755004157, "cancelamento_linha": 0.004941758129349912, "negociacao_divida": 0.01680144818291725, "desconto_retencao": 0.15367312403762382, "roaming_pacote": 0.003898009808101018, "marketplace_compra": 0.05583392337875277, "fidelidade_pontos": 0.11000872170301301, "conta_pagamento_confirmacao": 0.0338104658115766, "sem_correspondencia": 0.31426020790876846}, "confidence": 0.31426020790876846, "input_tokens": 51, "latency_ms": 289.4669710000244} +{"id": "g0151-desconto_retencao-emocional-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.026406164013749386, "parceiros_ofertas": 0.1742490424818584, "beneficios_consulta": 0.18069719232509304, "desconto_retencao": 0.3116209287324595, "bonus_nao_recebido": 0.02241628673415607, "fidelidade_resgate": 0.030213751658584267, "roaming_duvida": 0.00933313858881103, "fidelidade_pontos": 0.031683136574406814, "plano_troca": 0.06810975246034871, "conta_contestacao": 0.02449300201731832, "cancelamento_linha": 0.012377525059686208, "sem_correspondencia": 0.10840007935352823}, "confidence": 0.3116209287324595, "input_tokens": 52, "latency_ms": 278.35687100002815} +{"id": "g0151-desconto_retencao-emocional-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_troca": 0.0499176841675696, "bonus_nao_recebido": 0.13824883425256318, "fidelidade_pontos": 0.09114007118949832, "cancelamento_linha": 0.007763039967115967, "desconto_retencao": 0.027884472810767422, "beneficios_consulta": 0.2523798107258, "reclamacao_atendimento": 0.06388852148988566, "negociacao_divida": 0.01099832567848092, "recarga_realizar": 0.005232461384322061, "internet_pacote_adicional": 0.1484895383121804, "fidelidade_resgate": 0.033323426575479716, "sem_correspondencia": 0.17073381344633673}, "confidence": 0.2523798107258, "input_tokens": 42, "latency_ms": 280.55356799995934} +{"id": "g0151-desconto_retencao-emocional-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.2482629380102288, "plano_troca": 0.03461005277613711, "beneficios_consulta": 0.1458784827812043, "cancelamento_linha": 0.009508719881804371, "negociacao_divida": 0.016305404416529688, "fidelidade_resgate": 0.030506308683183974, "desconto_retencao": 0.4025858634994785, "sem_correspondencia": 0.11234222995143325}, "confidence": 0.4025858634994785, "input_tokens": 57, "latency_ms": 215.32369199996992} +{"id": "g0151-desconto_retencao-emocional-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"vas_cancelamento": 0.041673401565002544, "beneficios_consulta": 0.1541359947707576, "bonus_nao_recebido": 0.061865474357148766, "desconto_retencao": 0.33667569034156536, "fidelidade_resgate": 0.023605223047618588, "conta_vencimento": 0.010770094181238666, "negociacao_divida": 0.012612512026413471, "marketplace_pedido": 0.04170819205281714, "fidelidade_pontos": 0.09646893768837088, "cancelamento_linha": 0.04207775949511794, "plano_troca": 0.02709829568509913, "sem_correspondencia": 0.1513084247888499}, "confidence": 0.33667569034156536, "input_tokens": 51, "latency_ms": 283.4928280000213} +{"id": "g0151-desconto_retencao-emocional-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.024189072619628504, "cancelamento_linha": 0.0239510340113806, "roaming_cobranca": 0.005742939866004628, "plano_troca": 0.023590532068001123, "fidelidade_pontos": 0.1164582861588358, "desconto_retencao": 0.33626286432368974, "suporte_sem_sinal": 0.11535775340779801, "beneficios_consulta": 0.16720632333741503, "negociacao_religacao": 0.009362933570366237, "fidelidade_resgate": 0.01861256056949137, "bonus_nao_recebido": 0.013195452765766889, "sem_correspondencia": 0.14607024730162207}, "confidence": 0.33626286432368974, "input_tokens": 51, "latency_ms": 282.6438440000629} +{"id": "g0151-desconto_retencao-emocional-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.11353597141032085, "roaming_pacote": 0.0032559151762800347, "vas_cancelamento": 0.007913621621487172, "conta_pagamento_confirmacao": 0.06102867820706673, "suporte_configuracao": 0.04308080426968228, "fidelidade_pontos": 0.05398787994542519, "fidelidade_resgate": 0.017932091745937122, "desconto_retencao": 0.2881639137062615, "beneficios_consulta": 0.1912356952791188, "troca_numero": 0.0018581471042299843, "roaming_cobranca": 0.005503689555647832, "negociacao_divida": 0.0076886732393015925, "plano_troca": 0.008587811582650118, "cancelamento_linha": 0.011093194893705811, "seguranca_fraude": 0.028112160297684523, "sem_correspondencia": 0.1570217519652005}, "confidence": 0.2881639137062615, "input_tokens": 43, "latency_ms": 384.2057530000602} +{"id": "g0151-desconto_retencao-emocional-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.03588674404626495, "plano_troca": 0.03911507333670194, "desconto_retencao": 0.7018580206707578, "sem_correspondencia": 0.22314016194627534}, "confidence": 0.7018580206707578, "input_tokens": 48, "latency_ms": 143.33673499993438} +{"id": "g0151-desconto_retencao-emocional-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.6128880715064227, "plano_troca": 0.027001951595684724, "cancelamento_linha": 0.024781680535564846, "sem_correspondencia": 0.33532829636232775}, "confidence": 0.6128880715064227, "input_tokens": 52, "latency_ms": 135.68709600008333} +{"id": "g0151-desconto_retencao-emocional-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.6130693634813382, "plano_troca": 0.033569962223972634, "cancelamento_linha": 0.028687464447342326, "sem_correspondencia": 0.3246732098473468}, "confidence": 0.6130693634813382, "input_tokens": 44, "latency_ms": 137.8999329999715} +{"id": "g0151-desconto_retencao-emocional-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.032339950907712016, "plano_troca": 0.026648662561199094, "fidelidade_pontos": 0.08255825637688755, "cancelamento_linha": 0.07781020972225085, "beneficios_consulta": 0.10670976917181779, "negociacao_divida": 0.009072658164626149, "desconto_retencao": 0.5678329178451647, "sem_correspondencia": 0.09702757525034189}, "confidence": 0.5678329178451647, "input_tokens": 46, "latency_ms": 205.79240400002163} +{"id": "g0152-desconto_retencao-longo_contexto-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 286, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.02434659585679505, "plano_troca": 0.04210035542119626, "desconto_retencao": 0.8570880969715128, "sem_correspondencia": 0.07646495175049595}, "confidence": 0.8570880969715128, "input_tokens": 106, "latency_ms": 170.3040959999953} +{"id": "g0152-desconto_retencao-longo_contexto-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 212, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"parceiros_ofertas": 0.07165108699528526, "roaming_cobranca": 0.002901340633715272, "negociacao_divida": 0.014040871676970499, "desconto_retencao": 0.31657296765570747, "bonus_nao_recebido": 0.0247611257163279, "fidelidade_pontos": 0.06769329383540545, "plano_nova_linha": 0.15884906227372259, "plano_troca": 0.09467170491106112, "fidelidade_resgate": 0.02058758050380654, "cancelamento_linha": 0.006911114399512852, "beneficios_consulta": 0.1166469840059076, "sem_correspondencia": 0.10471286739257742}, "confidence": 0.31657296765570747, "input_tokens": 84, "latency_ms": 302.5598840000612} +{"id": "g0152-desconto_retencao-longo_contexto-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.5946659543365838, "plano_troca": 0.0239664817629537, "cancelamento_linha": 0.021811097894796346, "sem_correspondencia": 0.35955646600566626}, "confidence": 0.5946659543365838, "input_tokens": 85, "latency_ms": 159.86201400005484} +{"id": "g0152-desconto_retencao-longo_contexto-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.023856738234147627, "desconto_retencao": 0.7520983687778489, "cancelamento_linha": 0.01597328896442421, "sem_correspondencia": 0.20807160402357933}, "confidence": 0.7520983687778489, "input_tokens": 90, "latency_ms": 159.99609900006817} +{"id": "g0152-desconto_retencao-longo_contexto-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.09298567280903146, "beneficios_consulta": 0.2765943572231478, "bonus_nao_recebido": 0.08150652534891012, "atendimento_humano": 0.038499342700776734, "troca_numero": 0.0025885108998208958, "negociacao_divida": 0.012726003128367197, "cancelamento_linha": 0.015739151279787433, "fidelidade_resgate": 0.029931018043404818, "internet_consumo": 0.06857551296398877, "plano_troca": 0.21833324238540996, "internet_problema_conexao": 0.005526191883063626, "sem_correspondencia": 0.1569944713342912}, "confidence": 0.2765943572231478, "input_tokens": 68, "latency_ms": 284.67253400003756} +{"id": "g0152-desconto_retencao-longo_contexto-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 135, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.04057482772035106, "negociacao_divida": 0.010456703940537814, "beneficios_consulta": 0.09895762984043414, "desconto_retencao": 0.13143219797186173, "fidelidade_pontos": 0.05190710801041351, "plano_troca": 0.040602350163512525, "cancelamento_linha": 0.5137365764585033, "sem_correspondencia": 0.11233260589438587}, "confidence": 0.5137365764585033, "input_tokens": 61, "latency_ms": 220.98303699999633} +{"id": "g0152-desconto_retencao-longo_contexto-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.5878800240598225, "plano_troca": 0.23151930651506827, "cancelamento_linha": 0.012596320201216472, "sem_correspondencia": 0.16800434922389268}, "confidence": 0.5878800240598225, "input_tokens": 58, "latency_ms": 160.7271310000442} +{"id": "g0152-desconto_retencao-longo_contexto-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 161, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.15929960960630998, "plano_troca": 0.06322771805443644, "beneficios_consulta": 0.12217360945659056, "cancelamento_linha": 0.009746066125733362, "desconto_retencao": 0.5035261905716732, "fidelidade_resgate": 0.02167642286123663, "negociacao_divida": 0.013846880908252668, "sem_correspondencia": 0.10650350241576713}, "confidence": 0.5035261905716732, "input_tokens": 72, "latency_ms": 237.64980600003582} +{"id": "g0152-desconto_retencao-longo_contexto-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.09310337918457273, "negociacao_divida": 0.013450766938646821, "fidelidade_pontos": 0.04349578180070181, "beneficios_consulta": 0.1207107978327401, "desconto_retencao": 0.6126986753432055, "fidelidade_resgate": 0.016458524421711498, "cancelamento_linha": 0.012910512300041527, "sem_correspondencia": 0.08717156217837997}, "confidence": 0.6126986753432055, "input_tokens": 53, "latency_ms": 210.132399000031} +{"id": "g0152-desconto_retencao-longo_contexto-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 138, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.026941962941616222, "desconto_retencao": 0.475942201553914, "negociacao_divida": 0.020353153651254677, "beneficios_consulta": 0.15962104737193952, "plano_troca": 0.05985327154179322, "fidelidade_resgate": 0.039912757127177075, "fidelidade_pontos": 0.032944899543298774, "sem_correspondencia": 0.1844307062690065}, "confidence": 0.475942201553914, "input_tokens": 63, "latency_ms": 216.17694500002926} +{"id": "g0152-desconto_retencao-longo_contexto-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.09427764414727706, "cancelamento_linha": 0.027836280043360737, "desconto_retencao": 0.7484585168816343, "sem_correspondencia": 0.12942755892772786}, "confidence": 0.7484585168816343, "input_tokens": 74, "latency_ms": 154.56610199998977} +{"id": "g0152-desconto_retencao-longo_contexto-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 130, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.07472664445303505, "desconto_retencao": 0.3956267016589622, "cancelamento_linha": 0.032141076467498586, "sem_correspondencia": 0.49750557742050416}, "confidence": 0.49750557742050416, "input_tokens": 64, "latency_ms": 169.14716599990243} +{"id": "g0155-fidelidade_pontos-informal_abreviado-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.06289237526060357, "desconto_retencao": 0.002995552627170143, "conta_vencimento": 0.0022615456658430983, "bonus_nao_recebido": 0.0015030634316632837, "recarga_saldo": 0.01228914834191512, "negociacao_religacao": 0.005685196532516065, "parceiros_ofertas": 0.05474474096889257, "fidelidade_pontos": 0.670689202632152, "fidelidade_resgate": 0.013123202627454237, "portabilidade": 0.003982651379077434, "seguranca_perda_roubo": 0.004232011127396113, "plano_troca": 0.07017580928737194, "negociacao_divida": 0.009301957361369198, "suporte_configuracao": 0.009148652357519542, "marketplace_pedido": 0.013968990645716165, "sem_correspondencia": 0.06300589975333946}, "confidence": 0.670689202632152, "input_tokens": 68, "latency_ms": 499.6462999999949} +{"id": "g0155-fidelidade_pontos-informal_abreviado-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.42745617424636023, "fidelidade_resgate": 0.022915078802518432, "desconto_retencao": 0.011828466533822636, "bonus_nao_recebido": 0.03132007081452329, "beneficios_consulta": 0.18719114720129915, "recarga_saldo": 0.012182897150620525, "conta_vencimento": 0.01967071063947287, "sem_correspondencia": 0.28743545461138287}, "confidence": 0.42745617424636023, "input_tokens": 52, "latency_ms": 213.6011159999498} +{"id": "g0155-fidelidade_pontos-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.10315113937356521, "recarga_saldo": 0.049218921145082015, "beneficios_consulta": 0.16776526661745433, "sem_correspondencia": 0.6798646728638984}, "confidence": 0.6798646728638984, "input_tokens": 59, "latency_ms": 150.4279220000626} +{"id": "g0155-fidelidade_pontos-informal_abreviado-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.017141173904423476, "bonus_nao_recebido": 0.018185292643538443, "reclamacao_atendimento": 0.02518376058058935, "troca_numero": 0.00238682018333335, "plano_troca": 0.005921789230583649, "desconto_retencao": 0.0030953922585273404, "recarga_saldo": 0.051762452337643754, "beneficios_consulta": 0.062747096233728, "internet_consumo": 0.009964441519819513, "cancelamento_linha": 0.0010729234975670454, "fidelidade_pontos": 0.7089904886092941, "sem_correspondencia": 0.0935483690009519}, "confidence": 0.7089904886092941, "input_tokens": 57, "latency_ms": 278.17527499996686} +{"id": "g0155-fidelidade_pontos-informal_abreviado-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.00326347275146334, "bonus_nao_recebido": 0.008029685206158363, "roaming_duvida": 0.007956157290262035, "fidelidade_pontos": 0.7900701018037255, "fidelidade_resgate": 0.010792424701295333, "desconto_retencao": 0.002450476122079862, "beneficios_consulta": 0.07647017992157154, "sem_correspondencia": 0.10096750220344398}, "confidence": 0.7900701018037255, "input_tokens": 56, "latency_ms": 223.76904600002945} +{"id": "g0155-fidelidade_pontos-informal_abreviado-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_configuracao": 0.022235521461671702, "bonus_nao_recebido": 0.00858676969765104, "conta_explicacao": 0.02301534949784761, "vas_cancelamento": 0.0028352897333941097, "beneficios_consulta": 0.07482847374500298, "fidelidade_pontos": 0.6757757485931135, "roaming_pacote": 0.002457088260527008, "suporte_chip_esim": 0.004140569253851584, "desconto_retencao": 0.010461928047659372, "seguranca_perda_roubo": 0.006586448581826713, "cadastro_atualizacao": 0.029006942343482636, "roaming_cobranca": 0.0030206883462756445, "fidelidade_resgate": 0.020613798329290185, "conta_segunda_via": 0.012830926699122712, "recarga_saldo": 0.008855612715546917, "sem_correspondencia": 0.0947488446937363}, "confidence": 0.6757757485931135, "input_tokens": 57, "latency_ms": 465.6778719999011} +{"id": "g0155-fidelidade_pontos-informal_abreviado-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"cancelamento_linha": 0.001553176152420162, "troca_numero": 0.001284963854424072, "bonus_nao_recebido": 0.005497221134020901, "conta_vencimento": 0.002720704416215139, "fidelidade_pontos": 0.6988623435132256, "suporte_sem_sinal": 0.046882787821558726, "recarga_saldo": 0.008475918678023239, "seguranca_perda_roubo": 0.0058370663436762855, "reclamacao_atendimento": 0.03274299341573818, "beneficios_consulta": 0.10674281865677503, "desconto_retencao": 0.005325719937363078, "vas_cancelamento": 0.0018747007328658671, "negociacao_divida": 0.0026025097976559225, "negociacao_religacao": 0.002459193217254891, "fidelidade_resgate": 0.012335523548627794, "sem_correspondencia": 0.0648023587801551}, "confidence": 0.6988623435132256, "input_tokens": 63, "latency_ms": 419.66349400001945} +{"id": "g0155-fidelidade_pontos-informal_abreviado-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.002515607230871307, "fidelidade_resgate": 0.010766349519803256, "roaming_pacote": 0.002523668758917636, "desconto_retencao": 0.003129299668131752, "beneficios_consulta": 0.08819853339882676, "fidelidade_pontos": 0.7581013887099414, "bonus_nao_recebido": 0.003199405672040423, "sem_correspondencia": 0.13156574704146745}, "confidence": 0.7581013887099414, "input_tokens": 59, "latency_ms": 218.0757570000651} +{"id": "g0155-fidelidade_pontos-informal_abreviado-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.03570658387606235, "recarga_saldo": 0.05779708252210091, "fidelidade_resgate": 0.019265230996267157, "recarga_realizar": 0.008810807134351973, "desconto_retencao": 0.008516287542160625, "fidelidade_pontos": 0.566243894330612, "beneficios_consulta": 0.1392403710161943, "sem_correspondencia": 0.16441974258225076}, "confidence": 0.566243894330612, "input_tokens": 60, "latency_ms": 217.54250300000422} +{"id": "g0155-fidelidade_pontos-informal_abreviado-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.009674365392345955, "internet_problema_conexao": 0.00932357995934755, "recarga_saldo": 0.007744169136333742, "beneficios_consulta": 0.042897711375587094, "troca_numero": 0.0018711181592023737, "plano_troca": 0.0026252182946573596, "suporte_sem_sinal": 0.060201319304425155, "desconto_retencao": 0.0048758367730126215, "plano_nova_linha": 0.0034386079371413808, "fidelidade_pontos": 0.7841816946129896, "negociacao_religacao": 0.0016417178151097737, "roaming_pacote": 0.0012819952944916444, "vas_cancelamento": 0.0010918737118401215, "fidelidade_resgate": 0.006131846771332976, "suporte_chip_esim": 0.0015491387655531806, "sem_correspondencia": 0.06146980669662952}, "confidence": 0.7841816946129896, "input_tokens": 57, "latency_ms": 412.1745900000633} +{"id": "g0155-fidelidade_pontos-informal_abreviado-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.006311530296383696, "internet_pacote_adicional": 0.0719237578123842, "vas_contratacao": 0.008026426128230103, "desconto_retencao": 0.0076848500923591195, "fidelidade_resgate": 0.009582836479708985, "conta_debito_automatico_digital": 0.0017219051979109356, "fidelidade_pontos": 0.6480652858208612, "beneficios_consulta": 0.13411717721675062, "recarga_saldo": 0.003914794160555083, "roaming_cobranca": 0.0019168532352363942, "bonus_nao_recebido": 0.0056261435162714485, "sem_correspondencia": 0.10110844004334818}, "confidence": 0.6480652858208612, "input_tokens": 54, "latency_ms": 302.7622899999187} +{"id": "g0155-fidelidade_pontos-informal_abreviado-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_contestacao": 0.02011513110347125, "recarga_saldo": 0.005821119802248873, "recarga_nao_creditada": 0.0020735284766039553, "bonus_nao_recebido": 0.007550278757259902, "plano_nova_linha": 0.010544651859869214, "vas_cancelamento": 0.0019933569788052386, "fidelidade_resgate": 0.012883706426108811, "beneficios_consulta": 0.08195781527330624, "desconto_retencao": 0.003396484850138623, "suporte_chip_esim": 0.0014777228430156645, "fidelidade_pontos": 0.7458715192629753, "sem_correspondencia": 0.10631468436619688}, "confidence": 0.7458715192629753, "input_tokens": 59, "latency_ms": 296.980412000039} +{"id": "g0159-fidelidade_pontos-longo_contexto-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"internet_pacote_adicional": 0.02032813215643172, "conta_explicacao": 0.028971027184908602, "recarga_realizar": 0.0035682408580262654, "fidelidade_resgate": 0.01630868740328295, "recarga_saldo": 0.021959859576162016, "negociacao_divida": 0.004106411653971698, "bonus_nao_recebido": 0.003302765964795092, "seguranca_fraude": 0.004637694388249896, "beneficios_consulta": 0.0841185513504328, "desconto_retencao": 0.002752692168017654, "fidelidade_pontos": 0.7336968082729467, "sem_correspondencia": 0.07624912902277461}, "confidence": 0.7336968082729467, "input_tokens": 107, "latency_ms": 366.0946159999412} +{"id": "g0159-fidelidade_pontos-longo_contexto-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.05150926754299456, "fidelidade_pontos": 0.7995748340861786, "desconto_retencao": 0.005868060354712773, "plano_consulta": 0.04543718932613973, "fidelidade_resgate": 0.01372938302238048, "bonus_nao_recebido": 0.004248411150566325, "recarga_saldo": 0.004564816370261569, "sem_correspondencia": 0.07506803814676603}, "confidence": 0.7995748340861786, "input_tokens": 82, "latency_ms": 230.23642700002256} +{"id": "g0159-fidelidade_pontos-longo_contexto-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 200, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.003906707821451932, "desconto_retencao": 0.004035818003818558, "vas_contratacao": 0.007545565868222046, "fidelidade_resgate": 0.012248771504707823, "bonus_nao_recebido": 0.007580836917457707, "beneficios_consulta": 0.07933388805576753, "fidelidade_pontos": 0.7701914461087626, "sem_correspondencia": 0.11515696571981188}, "confidence": 0.7701914461087626, "input_tokens": 82, "latency_ms": 243.4599560000379} +{"id": "g0159-fidelidade_pontos-longo_contexto-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 198, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.011802063351036196, "recarga_saldo": 0.015327701380773684, "suporte_sem_sinal": 0.031125906927338586, "seguranca_fraude": 0.006474877257074409, "fidelidade_pontos": 0.8262888808415478, "internet_pacote_adicional": 0.011983489645606582, "roaming_pacote": 0.001392846581043784, "desconto_retencao": 0.003244210274993, "cancelamento_linha": 0.0010306584905615506, "beneficios_consulta": 0.03166828684431568, "fidelidade_resgate": 0.011200881589206126, "sem_correspondencia": 0.0484601968165026}, "confidence": 0.8262888808415478, "input_tokens": 82, "latency_ms": 306.5401449999854} +{"id": "g0159-fidelidade_pontos-longo_contexto-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.0665836147429058, "fidelidade_pontos": 0.7539941240600152, "vas_consulta": 0.034652499378065874, "troca_numero": 0.0011154143670847984, "conta_segunda_via": 0.00197596091738891, "fidelidade_resgate": 0.01712836227960924, "cancelamento_linha": 0.0008165835870797165, "plano_troca": 0.0032165947407379355, "suporte_sem_sinal": 0.038914641019552075, "conta_debito_automatico_digital": 0.0009684707070550102, "recarga_realizar": 0.0012402722373799518, "recarga_saldo": 0.010108451716616958, "desconto_retencao": 0.003452958343164391, "bonus_nao_recebido": 0.0014141049830503553, "roaming_cobranca": 0.0018758323375987513, "sem_correspondencia": 0.06254211458269497}, "confidence": 0.7539941240600152, "input_tokens": 84, "latency_ms": 455.487580999943} +{"id": "g0159-fidelidade_pontos-longo_contexto-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 97, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.07537476947447458, "bonus_nao_recebido": 0.0035203759231160064, "fidelidade_resgate": 0.00831365983116734, "suporte_sem_sinal": 0.019438403317870487, "fidelidade_pontos": 0.832998539485575, "recarga_saldo": 0.00993890531757547, "desconto_retencao": 0.0016786760462138858, "sem_correspondencia": 0.04873667060400721}, "confidence": 0.832998539485575, "input_tokens": 97, "latency_ms": 239.93402999997215} +{"id": "g0159-fidelidade_pontos-longo_contexto-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 201, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.005422585126619767, "fidelidade_pontos": 0.8737344813032332, "recarga_saldo": 0.023588806329557784, "sem_correspondencia": 0.0972541272405893}, "confidence": 0.8737344813032332, "input_tokens": 82, "latency_ms": 156.00997900003222} +{"id": "g0159-fidelidade_pontos-longo_contexto-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.8415280203919714, "fidelidade_resgate": 0.008988209303161, "recarga_saldo": 0.01584490802479668, "sem_correspondencia": 0.1336388622800709}, "confidence": 0.8415280203919714, "input_tokens": 91, "latency_ms": 160.9157890000006} +{"id": "g0159-fidelidade_pontos-longo_contexto-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 233, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.0032605976475987794, "fidelidade_resgate": 0.008916741109168812, "fidelidade_pontos": 0.782760333020298, "bonus_nao_recebido": 0.005664032928641127, "seguranca_fraude": 0.0066699680363008825, "beneficios_consulta": 0.09743476791941914, "recarga_saldo": 0.011995658428017007, "sem_correspondencia": 0.08329790091055624}, "confidence": 0.782760333020298, "input_tokens": 93, "latency_ms": 245.28261299997212} +{"id": "g0159-fidelidade_pontos-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 208, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.08433261450877327, "recarga_saldo": 0.07880679459268752, "beneficios_consulta": 0.2018984541155513, "sem_correspondencia": 0.6349621367829879}, "confidence": 0.6349621367829879, "input_tokens": 87, "latency_ms": 159.73692599993683} +{"id": "g0159-fidelidade_pontos-longo_contexto-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.08845014261028483, "bonus_nao_recebido": 0.015795009453424862, "recarga_saldo": 0.19894904203960598, "fidelidade_resgate": 0.09133492550535711, "desconto_retencao": 0.006946779428629075, "beneficios_consulta": 0.2813859625187408, "negociacao_divida": 0.011075822806685303, "sem_correspondencia": 0.30606231563727204}, "confidence": 0.30606231563727204, "input_tokens": 83, "latency_ms": 252.55401399999755} +{"id": "g0159-fidelidade_pontos-longo_contexto-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.010040971090479394, "fidelidade_resgate": 0.006304505520757789, "fidelidade_pontos": 0.8671495007488357, "sem_correspondencia": 0.11650502263992711}, "confidence": 0.8671495007488357, "input_tokens": 96, "latency_ms": 164.21181900000192} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.013723975715048863, "beneficios_consulta": 0.11769118625286416, "vas_contratacao": 0.007482610456995594, "fidelidade_resgate": 0.010614116683211262, "fidelidade_pontos": 0.6606524011390288, "cancelamento_linha": 0.0018593044496653917, "bonus_nao_recebido": 0.003202028060900398, "desconto_retencao": 0.006039269208282539, "recarga_nao_creditada": 0.0011578146524208878, "conta_debito_automatico_digital": 0.003262692079821872, "recarga_saldo": 0.0021042714857036396, "roaming_cobranca": 0.0029030404785328687, "conta_vencimento": 0.0035399879971622695, "marketplace_pedido": 0.030435442136867122, "marketplace_compra": 0.024251982320509527, "sem_correspondencia": 0.11107987688298478}, "confidence": 0.6606524011390288, "input_tokens": 47, "latency_ms": 400.33823700002813} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.006705179965079952, "fidelidade_resgate": 0.011037360199889788, "fidelidade_pontos": 0.5887742774301798, "plano_troca": 0.24265797995569652, "conta_debito_automatico_digital": 0.0027589963919344923, "recarga_saldo": 0.0018019574178368282, "suporte_chip_esim": 0.0028735176391150447, "negociacao_divida": 0.0059954483512671165, "bonus_nao_recebido": 0.001969756603940833, "internet_pacote_adicional": 0.027822178498468287, "beneficios_consulta": 0.06643945876916554, "sem_correspondencia": 0.041163888777425744}, "confidence": 0.5887742774301798, "input_tokens": 46, "latency_ms": 319.40545400004794} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.06795347028026323, "recarga_saldo": 0.013541168182058014, "desconto_retencao": 0.011721538881948951, "bonus_nao_recebido": 0.01830206889835668, "marketplace_pedido": 0.016670482947344162, "fidelidade_resgate": 0.10686038892304328, "fidelidade_pontos": 0.6917842922937846, "sem_correspondencia": 0.07316658959320106}, "confidence": 0.6917842922937846, "input_tokens": 43, "latency_ms": 219.5722730000398} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.010005291528056163, "vas_consulta": 0.04920685652362449, "plano_consulta": 0.06805863215574381, "conta_segunda_via": 0.042411822726922524, "reclamacao_atendimento": 0.037876285524395564, "seguranca_perda_roubo": 0.01253689263822303, "fidelidade_resgate": 0.017542360309645625, "recarga_saldo": 0.012350975507053137, "bonus_nao_recebido": 0.005883538616161005, "troca_numero": 0.00418517644474009, "parceiros_ofertas": 0.03718800089045428, "conta_contestacao": 0.025958534269690203, "beneficios_consulta": 0.07869660836016618, "fidelidade_pontos": 0.5084422218882427, "portabilidade": 0.0056180162224499135, "sem_correspondencia": 0.08403878639443128}, "confidence": 0.5084422218882427, "input_tokens": 39, "latency_ms": 499.00235400002657} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.009302938928822026, "desconto_retencao": 0.014235665034087274, "fidelidade_pontos": 0.4104818656032934, "fidelidade_resgate": 0.01665206914677896, "bonus_nao_recebido": 0.03529374145845597, "beneficios_consulta": 0.3025526888374961, "vas_cancelamento": 0.012764631623835943, "sem_correspondencia": 0.19871639936723035}, "confidence": 0.4104818656032934, "input_tokens": 45, "latency_ms": 213.04146099998889} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate", "internet_pacote_adicional"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.05637554194306486, "fidelidade_pontos": 0.5899750527022347, "recarga_saldo": 0.09664651416467344, "sem_correspondencia": 0.25700289119002695}, "confidence": 0.5899750527022347, "input_tokens": 51, "latency_ms": 141.42726199997924} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["parceiros_ofertas"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"recarga_realizar": 0.0009856371723354369, "beneficios_consulta": 0.03971477896275208, "desconto_retencao": 0.003132922050678871, "cadastro_atualizacao": 0.026951521131475555, "internet_consumo": 0.00783322364356923, "bonus_nao_recebido": 0.001286085205336954, "atendimento_humano": 0.010022855176512588, "conta_pagamento_confirmacao": 0.008642406972694873, "parceiros_ofertas": 0.44394131665437236, "fidelidade_pontos": 0.3572729759218273, "fidelidade_resgate": 0.0026607964622022313, "plano_consulta": 0.05690379334461656, "negociacao_religacao": 0.0008789501570780412, "recarga_saldo": 0.0012447803514325938, "internet_problema_conexao": 0.0009869144812226559, "sem_correspondencia": 0.037541042311892696}, "confidence": 0.44394131665437236, "input_tokens": 44, "latency_ms": 439.7580539999808} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.010477522168546683, "recarga_saldo": 0.007618289746892155, "fidelidade_pontos": 0.7090102285586948, "sem_correspondencia": 0.27289395952586637}, "confidence": 0.7090102285586948, "input_tokens": 34, "latency_ms": 132.25149099991995} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.5353112420183138, "fidelidade_pontos": 0.19709790487207118, "marketplace_compra": 0.020780064939709936, "sem_correspondencia": 0.2468107881699051}, "confidence": 0.5353112420183138, "input_tokens": 73, "latency_ms": 216.5882880000254} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.14193263399059367, "desconto_retencao": 0.004865707788765528, "suporte_sem_sinal": 0.04613907665530074, "fidelidade_pontos": 0.7111543441849945, "bonus_nao_recebido": 0.0022838054821889514, "recarga_saldo": 0.006980125004785805, "fidelidade_resgate": 0.009604544286081592, "sem_correspondencia": 0.07703976260728924}, "confidence": 0.7111543441849945, "input_tokens": 44, "latency_ms": 272.07979199999954} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate", "internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 144, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"reclamacao_atendimento": 0.023762417253160945, "fidelidade_resgate": 0.011953821982926724, "cadastro_atualizacao": 0.041560045143469296, "desconto_retencao": 0.005172811295315568, "fidelidade_pontos": 0.5675600598980631, "recarga_nao_creditada": 0.001047315510625276, "beneficios_consulta": 0.22971273278097035, "plano_troca": 0.006329760233531242, "conta_segunda_via": 0.009793407924889783, "bonus_nao_recebido": 0.002419687037378276, "vas_contratacao": 0.0035799966530048813, "recarga_saldo": 0.003280659341843822, "suporte_sem_sinal": 0.03551694273028268, "cancelamento_linha": 0.0006114794342287914, "marketplace_compra": 0.01186000520615241, "sem_correspondencia": 0.0458388575741568}, "confidence": 0.5675600598980631, "input_tokens": 66, "latency_ms": 430.5614319999904} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.03400617311773878, "fidelidade_pontos": 0.7161183629820677, "fidelidade_resgate": 0.00757769833550009, "cadastro_atualizacao": 0.05008474138648253, "desconto_retencao": 0.006609042342250651, "negociacao_divida": 0.0038575267539452318, "internet_problema_conexao": 0.015928301240762128, "beneficios_consulta": 0.06419432618336303, "negociacao_religacao": 0.002984092436052409, "recarga_saldo": 0.0033726597544048, "suporte_configuracao": 0.011944062468328485, "sem_correspondencia": 0.08332301299910422}, "confidence": 0.7161183629820677, "input_tokens": 43, "latency_ms": 301.041836999957} +{"id": "g0162-fidelidade_resgate-informal_abreviado-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"marketplace_compra": 0.06606902065192219, "fidelidade_pontos": 0.200529094962354, "desconto_retencao": 0.3038425093768093, "beneficios_consulta": 0.13446913421627735, "conta_segunda_via": 0.08002898700484004, "fidelidade_resgate": 0.04340824408013687, "bonus_nao_recebido": 0.012214462056686377, "sem_correspondencia": 0.15943854765097387}, "confidence": 0.3038425093768093, "input_tokens": 41, "latency_ms": 237.22095100004026} +{"id": "g0162-fidelidade_resgate-informal_abreviado-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.12505010887831125, "fidelidade_resgate": 0.6096995887249831, "marketplace_compra": 0.053645385693151186, "sem_correspondencia": 0.2116049167035545}, "confidence": 0.6096995887249831, "input_tokens": 49, "latency_ms": 144.7537100000318} +{"id": "g0162-fidelidade_resgate-informal_abreviado-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_consumo": 0.02616972940354529, "fidelidade_pontos": 0.24205930120755018, "suporte_sem_sinal": 0.09730845977846944, "fidelidade_resgate": 0.15012024446735892, "beneficios_consulta": 0.10701795313511664, "parceiros_ofertas": 0.02335846113307827, "conta_contestacao": 0.06620817589362343, "bonus_nao_recebido": 0.03492759911506092, "internet_problema_conexao": 0.11620215070158725, "marketplace_compra": 0.011954131874042595, "desconto_retencao": 0.00983310222716411, "sem_correspondencia": 0.11484069106340294}, "confidence": 0.24205930120755018, "input_tokens": 41, "latency_ms": 289.7088920000215} +{"id": "g0162-fidelidade_resgate-informal_abreviado-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.255118665228203, "fidelidade_resgate": 0.24208277193364383, "marketplace_compra": 0.04757429233669163, "sem_correspondencia": 0.4552242705014616}, "confidence": 0.4552242705014616, "input_tokens": 45, "latency_ms": 140.53983400003744} +{"id": "g0162-fidelidade_resgate-informal_abreviado-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.012826590500152892, "fidelidade_pontos": 0.15276394428769255, "fidelidade_resgate": 0.2270014531211589, "marketplace_compra": 0.022783936402203133, "beneficios_consulta": 0.1441719349433683, "bonus_nao_recebido": 0.14250452484692155, "desconto_retencao": 0.02014265162538151, "sem_correspondencia": 0.2778049642731211}, "confidence": 0.2778049642731211, "input_tokens": 49, "latency_ms": 215.14105400001426} +{"id": "g0162-fidelidade_resgate-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.13262113934970515, "fidelidade_pontos": 0.34820112602235803, "troca_numero": 0.00527982088051728, "bonus_nao_recebido": 0.10613357280666641, "negociacao_religacao": 0.013249593793065098, "marketplace_compra": 0.15180556483185179, "beneficios_consulta": 0.1045875028262788, "sem_correspondencia": 0.13812167948955748}, "confidence": 0.34820112602235803, "input_tokens": 40, "latency_ms": 203.61393100006353} +{"id": "g0162-fidelidade_resgate-informal_abreviado-06-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_consulta": 0.18559975278972451, "desconto_retencao": 0.01936564496617448, "suporte_sem_sinal": 0.10936536393957476, "negociacao_religacao": 0.007611025472115956, "fidelidade_pontos": 0.2220074188694018, "suporte_configuracao": 0.024729917954435552, "fidelidade_resgate": 0.2658386947830171, "bonus_nao_recebido": 0.00684556396252721, "marketplace_compra": 0.01427342994082539, "beneficios_consulta": 0.06265545922342455, "plano_troca": 0.009656900049362427, "sem_correspondencia": 0.07205082804941626}, "confidence": 0.2658386947830171, "input_tokens": 46, "latency_ms": 293.148833000032} +{"id": "g0162-fidelidade_resgate-informal_abreviado-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.020570899156568727, "fidelidade_pontos": 0.10348123678219225, "fidelidade_resgate": 0.6992486962782689, "sem_correspondencia": 0.17669916778297012}, "confidence": 0.6992486962782689, "input_tokens": 43, "latency_ms": 142.63681300008102} +{"id": "g0162-fidelidade_resgate-informal_abreviado-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"marketplace_compra": 0.07201582461654486, "fidelidade_pontos": 0.6385145425243133, "fidelidade_resgate": 0.044336074752214356, "sem_correspondencia": 0.2451335581069275}, "confidence": 0.6385145425243133, "input_tokens": 43, "latency_ms": 137.2540149999395} +{"id": "g0162-fidelidade_resgate-informal_abreviado-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_contestacao": 0.04287715663525274, "desconto_retencao": 0.02520222828781911, "marketplace_compra": 0.055848167926550965, "fidelidade_resgate": 0.29530513111606554, "fidelidade_pontos": 0.16815218436673546, "plano_consulta": 0.0835439940183306, "vas_consulta": 0.05858139877701427, "roaming_cobranca": 0.005182032034329388, "recarga_realizar": 0.010123209126822028, "beneficios_consulta": 0.08709880791984351, "bonus_nao_recebido": 0.023378800958988907, "sem_correspondencia": 0.1447068888322475}, "confidence": 0.29530513111606554, "input_tokens": 43, "latency_ms": 286.0808520000546} +{"id": "g0162-fidelidade_resgate-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.12122871252660555, "marketplace_compra": 0.04079889597294247, "fidelidade_pontos": 0.22337417803796034, "beneficios_consulta": 0.1582449858988446, "negociacao_divida": 0.01683920659510508, "bonus_nao_recebido": 0.2556417343536407, "negociacao_religacao": 0.01253199605342737, "sem_correspondencia": 0.1713402905614739}, "confidence": 0.2556417343536407, "input_tokens": 45, "latency_ms": 216.16154599996662} +{"id": "g0162-fidelidade_resgate-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_problema_conexao": 0.10023011551892247, "desconto_retencao": 0.019674797169939907, "atendimento_humano": 0.05816101448043337, "fidelidade_pontos": 0.3284604642708266, "marketplace_compra": 0.016171131742391286, "internet_pacote_adicional": 0.0636043492145209, "cadastro_atualizacao": 0.025899239620125674, "beneficios_consulta": 0.07828194870389946, "conta_vencimento": 0.003826904917806946, "roaming_pacote": 0.0019556040034125763, "bonus_nao_recebido": 0.1456543993600264, "sem_correspondencia": 0.1580800309976944}, "confidence": 0.3284604642708266, "input_tokens": 51, "latency_ms": 293.66458599997713} +{"id": "g0165-fidelidade_resgate-emocional-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 125, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.006634291480777177, "conta_vencimento": 0.005406804561560566, "beneficios_consulta": 0.09208746558903254, "seguranca_fraude": 0.04770545074114902, "desconto_retencao": 0.01622124442444572, "conta_explicacao": 0.028815704419238034, "marketplace_compra": 0.02544408375701399, "fidelidade_pontos": 0.3853000231815044, "recarga_nao_creditada": 0.004809067277910084, "fidelidade_resgate": 0.033821539208911955, "internet_problema_conexao": 0.09595308025026168, "vas_contratacao": 0.0106363588735375, "marketplace_pedido": 0.03082782690821947, "bonus_nao_recebido": 0.020154534574119354, "negociacao_religacao": 0.013071402408215017, "sem_correspondencia": 0.18311112234410348}, "confidence": 0.3853000231815044, "input_tokens": 65, "latency_ms": 459.7321340000917} +{"id": "g0165-fidelidade_resgate-emocional-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.03154204273759664, "cadastro_atualizacao": 0.03236995866748221, "fidelidade_pontos": 0.30303947777079865, "marketplace_compra": 0.0626307549188278, "conta_vencimento": 0.007111695746140976, "beneficios_consulta": 0.07430337040740057, "fidelidade_resgate": 0.025299777088929516, "suporte_chip_esim": 0.09280474818476891, "atendimento_humano": 0.05877979957308575, "bonus_nao_recebido": 0.035876041553810266, "parceiros_ofertas": 0.0709386138528733, "sem_correspondencia": 0.20530371949828538}, "confidence": 0.30303947777079865, "input_tokens": 68, "latency_ms": 298.41975000010734} +{"id": "g0165-fidelidade_resgate-emocional-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.24924649681203737, "fidelidade_resgate": 0.06574285131390863, "desconto_retencao": 0.23230439781492815, "marketplace_compra": 0.03171294976329773, "fidelidade_pontos": 0.10211552091399775, "bonus_nao_recebido": 0.02441463656988135, "roaming_cobranca": 0.005124851674363066, "sem_correspondencia": 0.28933829513758597}, "confidence": 0.28933829513758597, "input_tokens": 57, "latency_ms": 223.0006229999617} +{"id": "g0165-fidelidade_resgate-emocional-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.01861839140330114, "recarga_nao_creditada": 0.046506021041422846, "negociacao_divida": 0.00830224499952638, "bonus_nao_recebido": 0.012801817676565486, "beneficios_consulta": 0.08016588413507528, "conta_segunda_via": 0.012337151005848807, "vas_consulta": 0.10425759912783347, "conta_explicacao": 0.023661613430747682, "fidelidade_resgate": 0.24904363292327295, "marketplace_compra": 0.019443263871400523, "vas_cancelamento": 0.011860223472489554, "conta_debito_automatico_digital": 0.016562295495225608, "cancelamento_linha": 0.015912925191943338, "fidelidade_pontos": 0.23671119254737066, "suporte_chip_esim": 0.014205195176444202, "sem_correspondencia": 0.12961054850153209}, "confidence": 0.24904363292327295, "input_tokens": 60, "latency_ms": 492.3814819999279} +{"id": "g0165-fidelidade_resgate-emocional-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.14001315519184274, "fidelidade_resgate": 0.07252756344092869, "marketplace_compra": 0.07643417843205828, "sem_correspondencia": 0.7110251029351703}, "confidence": 0.7110251029351703, "input_tokens": 57, "latency_ms": 148.6498599999777} +{"id": "g0165-fidelidade_resgate-emocional-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.02980964629710547, "marketplace_compra": 0.059078488510290184, "fidelidade_pontos": 0.39847994325925024, "beneficios_consulta": 0.13363263661022953, "bonus_nao_recebido": 0.023553410926968568, "roaming_pacote": 0.003114059837349654, "portabilidade": 0.009573672296271771, "conta_pagamento_confirmacao": 0.01995104798423523, "marketplace_pedido": 0.0402897645537191, "fidelidade_resgate": 0.016838478728572547, "vas_consulta": 0.11549752224601549, "sem_correspondencia": 0.15018132874999224}, "confidence": 0.39847994325925024, "input_tokens": 55, "latency_ms": 301.3247930000489} +{"id": "g0165-fidelidade_resgate-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.2468044746744153, "fidelidade_pontos": 0.05384396690003389, "roaming_cobranca": 0.015192059717628716, "beneficios_consulta": 0.2375126315753515, "roaming_pacote": 0.010327087361016537, "marketplace_compra": 0.0671665184479124, "desconto_retencao": 0.023157309172152123, "sem_correspondencia": 0.34599595215148954}, "confidence": 0.34599595215148954, "input_tokens": 55, "latency_ms": 231.99143500005448} +{"id": "g0165-fidelidade_resgate-emocional-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.17355581581573293, "plano_consulta": 0.10256083873202045, "fidelidade_pontos": 0.14967217373723002, "seguranca_fraude": 0.033543759937474354, "plano_nova_linha": 0.006219464230303084, "internet_consumo": 0.02071008758795929, "roaming_cobranca": 0.003373427036248329, "desconto_retencao": 0.3071317841492363, "bonus_nao_recebido": 0.05878485689713299, "marketplace_compra": 0.01539655207506993, "internet_problema_conexao": 0.014143544095073922, "sem_correspondencia": 0.1149076957065184}, "confidence": 0.3071317841492363, "input_tokens": 58, "latency_ms": 307.97357999995256} +{"id": "g0165-fidelidade_resgate-emocional-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.04561783135440335, "marketplace_compra": 0.06375509913052846, "fidelidade_pontos": 0.24910541069702896, "sem_correspondencia": 0.6415216588180392}, "confidence": 0.6415216588180392, "input_tokens": 55, "latency_ms": 144.88378299995475} +{"id": "g0165-fidelidade_resgate-emocional-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.19585899534417886, "marketplace_compra": 0.05345031117116279, "desconto_retencao": 0.02344108688694587, "beneficios_consulta": 0.21506972090172327, "bonus_nao_recebido": 0.02945169176371397, "fidelidade_resgate": 0.08623461216492587, "recarga_nao_creditada": 0.09634900604833462, "sem_correspondencia": 0.30014457571901476}, "confidence": 0.30014457571901476, "input_tokens": 55, "latency_ms": 220.27465300004678} +{"id": "g0165-fidelidade_resgate-emocional-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_vencimento": 0.005646412781707322, "roaming_duvida": 0.015976788632344717, "vas_cancelamento": 0.005906635487470471, "fidelidade_pontos": 0.3482682440959071, "beneficios_consulta": 0.13048474618242106, "marketplace_compra": 0.06211821050591879, "fidelidade_resgate": 0.017639961266163358, "bonus_nao_recebido": 0.0300190842852, "roaming_cobranca": 0.007194470218887495, "recarga_realizar": 0.004859858705688749, "recarga_nao_creditada": 0.01009466602093912, "parceiros_ofertas": 0.10116325417739727, "seguranca_fraude": 0.11359855643732925, "desconto_retencao": 0.014946079027777379, "roaming_pacote": 0.006646724948464531, "sem_correspondencia": 0.12543630722638333}, "confidence": 0.3482682440959071, "input_tokens": 57, "latency_ms": 455.02872399993066} +{"id": "g0165-fidelidade_resgate-emocional-11-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.3718745124365844, "conta_explicacao": 0.028862407974140265, "suporte_configuracao": 0.02655908873028908, "suporte_sem_sinal": 0.06894489207357898, "conta_contestacao": 0.05269688062031829, "beneficios_consulta": 0.10384690882107088, "bonus_nao_recebido": 0.020411399963144488, "cancelamento_linha": 0.006137229082437235, "fidelidade_pontos": 0.1503388410949393, "vas_cancelamento": 0.005938996124584371, "negociacao_divida": 0.0067741396895474775, "marketplace_compra": 0.03958517270430267, "vas_contratacao": 0.011014542529174646, "desconto_retencao": 0.014522560219996738, "fidelidade_resgate": 0.017659371328087276, "sem_correspondencia": 0.07483305660780386}, "confidence": 0.3718745124365844, "input_tokens": 64, "latency_ms": 457.8707989999202} +{"id": "g0166-fidelidade_resgate-longo_contexto-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.03997565925048766, "fidelidade_resgate": 0.523854450102283, "fidelidade_pontos": 0.2697221419132394, "sem_correspondencia": 0.16644774873398985}, "confidence": 0.523854450102283, "input_tokens": 67, "latency_ms": 153.9434930000425} +{"id": "g0166-fidelidade_resgate-longo_contexto-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.03220798745267123, "desconto_retencao": 0.2586773573728894, "fidelidade_pontos": 0.21723292262216745, "plano_troca": 0.23703216954525166, "beneficios_consulta": 0.09052715984808375, "conta_vencimento": 0.00828886105937741, "internet_problema_conexao": 0.010161810317965916, "fidelidade_resgate": 0.03983007651218035, "seguranca_fraude": 0.005605980623374213, "marketplace_compra": 0.007033645011632586, "vas_consulta": 0.041369835814232106, "sem_correspondencia": 0.052032193820173996}, "confidence": 0.2586773573728894, "input_tokens": 57, "latency_ms": 302.45306300002994} +{"id": "g0166-fidelidade_resgate-longo_contexto-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.41707786451565626, "fidelidade_resgate": 0.2748006849571986, "marketplace_compra": 0.045741211111755546, "sem_correspondencia": 0.2623802394153896}, "confidence": 0.41707786451565626, "input_tokens": 53, "latency_ms": 145.09939399999894} +{"id": "g0166-fidelidade_resgate-longo_contexto-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"seguranca_fraude": 0.036813740998623515, "conta_segunda_via": 0.005829900245176334, "fidelidade_resgate": 0.25669793208939573, "marketplace_compra": 0.042132177959713905, "internet_problema_conexao": 0.07053691400032207, "reclamacao_atendimento": 0.061447663558994545, "desconto_retencao": 0.015578189488375326, "suporte_chip_esim": 0.05407498224486417, "beneficios_consulta": 0.0692391718257203, "vas_consulta": 0.031468329209521036, "seguranca_perda_roubo": 0.04524787676588752, "roaming_pacote": 0.002859980668308456, "bonus_nao_recebido": 0.010168713879728043, "fidelidade_pontos": 0.1990143131579249, "conta_debito_automatico_digital": 0.004909045703495851, "sem_correspondencia": 0.0939810682039483}, "confidence": 0.25669793208939573, "input_tokens": 62, "latency_ms": 523.5125289999587} +{"id": "g0166-fidelidade_resgate-longo_contexto-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.21908220077464205, "marketplace_compra": 0.04482815670297631, "fidelidade_pontos": 0.5954249345959182, "sem_correspondencia": 0.1406647079264635}, "confidence": 0.5954249345959182, "input_tokens": 61, "latency_ms": 167.344086000071} +{"id": "g0166-fidelidade_resgate-longo_contexto-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.22010841323875358, "marketplace_compra": 0.026914675907114247, "fidelidade_pontos": 0.5799664889308486, "sem_correspondencia": 0.17301042192328359}, "confidence": 0.5799664889308486, "input_tokens": 53, "latency_ms": 151.86746500000936} +{"id": "g0166-fidelidade_resgate-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.3220531663432458, "vas_consulta": 0.08857030479236705, "recarga_nao_creditada": 0.008260459692984091, "suporte_sem_sinal": 0.030845163591127978, "conta_segunda_via": 0.010438807376727137, "fidelidade_pontos": 0.21902001046868047, "beneficios_consulta": 0.09495362701329904, "internet_pacote_adicional": 0.09061276971762011, "negociacao_divida": 0.01547387997463081, "vas_cancelamento": 0.006928993434182325, "roaming_cobranca": 0.0022544823733916287, "bonus_nao_recebido": 0.027141185654316377, "marketplace_compra": 0.015925005182134952, "recarga_realizar": 0.00518886375829768, "portabilidade": 0.0067055803229464795, "sem_correspondencia": 0.055627700304048046}, "confidence": 0.3220531663432458, "input_tokens": 62, "latency_ms": 467.4632590000556} +{"id": "g0166-fidelidade_resgate-longo_contexto-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"vas_cancelamento": 0.008473890947003087, "negociacao_divida": 0.008467115575182052, "roaming_pacote": 0.0020785811635475643, "fidelidade_resgate": 0.13595701936109192, "internet_consumo": 0.009107035706670617, "marketplace_compra": 0.30693701320534533, "desconto_retencao": 0.040088780761022326, "fidelidade_pontos": 0.3016336004584869, "bonus_nao_recebido": 0.02633809333537714, "beneficios_consulta": 0.07650335235496582, "cancelamento_linha": 0.00558930130707678, "recarga_nao_creditada": 0.003521390073578788, "suporte_chip_esim": 0.0018053482295497141, "recarga_saldo": 0.00810851726360613, "vas_contratacao": 0.008158590753823278, "sem_correspondencia": 0.057232369503672526}, "confidence": 0.30693701320534533, "input_tokens": 49, "latency_ms": 476.22452099994916} +{"id": "g0166-fidelidade_resgate-longo_contexto-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.04037971286692688, "beneficios_consulta": 0.11673104371659683, "fidelidade_pontos": 0.19323695548201875, "marketplace_compra": 0.03775657586824453, "fidelidade_resgate": 0.38278599290149684, "vas_cancelamento": 0.02891200870197982, "bonus_nao_recebido": 0.018919308966868442, "sem_correspondencia": 0.1812784014958679}, "confidence": 0.38278599290149684, "input_tokens": 53, "latency_ms": 224.50900800004092} +{"id": "g0166-fidelidade_resgate-longo_contexto-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.01979839042867488, "beneficios_consulta": 0.10049314181889292, "vas_cancelamento": 0.012602062130619594, "marketplace_compra": 0.06904732292138477, "bonus_nao_recebido": 0.010114926794306985, "conta_contestacao": 0.03583573489509636, "fidelidade_resgate": 0.4028406493976719, "fidelidade_pontos": 0.20915200147378457, "roaming_duvida": 0.007761739404613743, "recarga_realizar": 0.007518259531778531, "negociacao_religacao": 0.01270348037385886, "sem_correspondencia": 0.11213229082931689}, "confidence": 0.4028406493976719, "input_tokens": 55, "latency_ms": 302.8309710000485} +{"id": "g0166-fidelidade_resgate-longo_contexto-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_pacote_adicional": 0.04501730679923514, "recarga_nao_creditada": 0.0055748854186184835, "roaming_cobranca": 0.0022317667540500195, "seguranca_perda_roubo": 0.05299850675436951, "fidelidade_resgate": 0.2842084234898523, "internet_consumo": 0.04792514926395141, "conta_contestacao": 0.025044136326613252, "bonus_nao_recebido": 0.015803007773239577, "beneficios_consulta": 0.12370211916195922, "suporte_configuracao": 0.01166191817133918, "marketplace_compra": 0.02480808516405533, "desconto_retencao": 0.01626235656672467, "fidelidade_pontos": 0.26292256126863267, "roaming_duvida": 0.004374953553341423, "cancelamento_linha": 0.0043206243840376414, "sem_correspondencia": 0.07314419914998015}, "confidence": 0.2842084234898523, "input_tokens": 50, "latency_ms": 449.8672790000455} +{"id": "g0166-fidelidade_resgate-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"roaming_cobranca": 0.0025010565458865796, "recarga_saldo": 0.018096014975264765, "desconto_retencao": 0.011497599147710199, "plano_consulta": 0.0814785515613387, "beneficios_consulta": 0.07863399437669474, "bonus_nao_recebido": 0.026613740423970095, "internet_pacote_adicional": 0.09396981509196452, "marketplace_compra": 0.020999362829137166, "fidelidade_pontos": 0.29578700854490425, "vas_contratacao": 0.009590106147463194, "conta_explicacao": 0.0164252110896413, "recarga_nao_creditada": 0.0085509811154165, "vas_consulta": 0.16008339926654827, "troca_numero": 0.051529243924380005, "recarga_realizar": 0.008631981034226592, "sem_correspondencia": 0.11561193392545314}, "confidence": 0.29578700854490425, "input_tokens": 62, "latency_ms": 442.0310350000136} +{"id": "g0172-bonus_nao_recebido-emocional-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.067269567292945, "fidelidade_pontos": 0.024020766268669863, "roaming_duvida": 0.00447073789144411, "bonus_nao_recebido": 0.7947020362075815, "recarga_nao_creditada": 0.0025680108445720992, "desconto_retencao": 0.01025662626355902, "troca_numero": 0.0003320035936061363, "beneficios_consulta": 0.04473945739092647, "fidelidade_resgate": 0.008471366473679817, "roaming_pacote": 0.0020339974364855812, "recarga_realizar": 0.0010365673199871207, "sem_correspondencia": 0.04009886301654329}, "confidence": 0.7947020362075815, "input_tokens": 46, "latency_ms": 283.7020829999801} +{"id": "g0172-bonus_nao_recebido-emocional-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0180453292297322, "bonus_nao_recebido": 0.3287055316830252, "internet_pacote_adicional": 0.16703987743854065, "sem_correspondencia": 0.48620926164870193}, "confidence": 0.48620926164870193, "input_tokens": 44, "latency_ms": 144.9735649999866} +{"id": "g0172-bonus_nao_recebido-emocional-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.03284244910979757, "recarga_nao_creditada": 0.06633555740858113, "bonus_nao_recebido": 0.8202174122582955, "sem_correspondencia": 0.08060458122332585}, "confidence": 0.8202174122582955, "input_tokens": 49, "latency_ms": 150.96661200004746} +{"id": "g0172-bonus_nao_recebido-emocional-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.7077223604184487, "beneficios_consulta": 0.07262258920899, "fidelidade_pontos": 0.005993623706095483, "internet_pacote_adicional": 0.1403718579951042, "fidelidade_resgate": 0.005661891729840444, "recarga_nao_creditada": 0.0022413448724047324, "desconto_retencao": 0.008529376173049814, "sem_correspondencia": 0.05685695589606661}, "confidence": 0.7077223604184487, "input_tokens": 45, "latency_ms": 218.11815199998819} +{"id": "g0172-bonus_nao_recebido-emocional-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.01710770797831901, "portabilidade": 0.002951928112328342, "fidelidade_resgate": 0.010413862520550227, "seguranca_perda_roubo": 0.008421162877131216, "roaming_pacote": 0.0009030212319969691, "bonus_nao_recebido": 0.7108596396588002, "fidelidade_pontos": 0.038994013348443705, "beneficios_consulta": 0.06337511390795868, "internet_consumo": 0.02363385577194603, "recarga_nao_creditada": 0.009412474709491518, "conta_explicacao": 0.011164167634027571, "parceiros_ofertas": 0.020135931198323364, "internet_pacote_adicional": 0.019062118157626037, "internet_problema_conexao": 0.012241961147315432, "negociacao_divida": 0.0038579829529179765, "sem_correspondencia": 0.04746505879282377}, "confidence": 0.7108596396588002, "input_tokens": 44, "latency_ms": 384.1076639999983} +{"id": "g0172-bonus_nao_recebido-emocional-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.05220063346125424, "cadastro_atualizacao": 0.014440651824998055, "desconto_retencao": 0.011554400310139913, "roaming_cobranca": 0.0017276301325302068, "recarga_saldo": 0.0105840571929117, "fidelidade_resgate": 0.011613730214106542, "internet_pacote_adicional": 0.13781983999592892, "parceiros_ofertas": 0.05669399288841112, "recarga_realizar": 0.005845171801111876, "cancelamento_linha": 0.0038879650685157722, "bonus_nao_recebido": 0.5418584883521895, "recarga_nao_creditada": 0.006230965188505276, "conta_segunda_via": 0.007157547321076336, "beneficios_consulta": 0.0709218375074383, "conta_vencimento": 0.0033408074739812985, "sem_correspondencia": 0.0641222812669009}, "confidence": 0.5418584883521895, "input_tokens": 50, "latency_ms": 383.4793590000345} +{"id": "g0172-bonus_nao_recebido-emocional-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0168121434089355, "recarga_nao_creditada": 0.012545326397503597, "bonus_nao_recebido": 0.9300756211931656, "sem_correspondencia": 0.040566909000395376}, "confidence": 0.9300756211931656, "input_tokens": 43, "latency_ms": 145.35577200001626} +{"id": "g0172-bonus_nao_recebido-emocional-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.04128072050307156, "beneficios_consulta": 0.061573680669458355, "roaming_cobranca": 0.0006531184791037769, "parceiros_ofertas": 0.014602772934021117, "bonus_nao_recebido": 0.821364583975416, "conta_segunda_via": 0.0017104076737025976, "recarga_nao_creditada": 0.0011966880445737859, "fidelidade_pontos": 0.004548908690191191, "internet_pacote_adicional": 0.012910638042116299, "fidelidade_resgate": 0.003366157422325799, "desconto_retencao": 0.002821136739864994, "sem_correspondencia": 0.03397118682615455}, "confidence": 0.821364583975416, "input_tokens": 47, "latency_ms": 292.7502810000533} +{"id": "g0172-bonus_nao_recebido-emocional-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.8918178551009359, "recarga_nao_creditada": 0.004011026258618306, "internet_pacote_adicional": 0.02530068699162475, "sem_correspondencia": 0.07887043164882106}, "confidence": 0.8918178551009359, "input_tokens": 46, "latency_ms": 147.62090900001112} +{"id": "g0172-bonus_nao_recebido-emocional-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 70, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"negociacao_divida": 0.009561354352524214, "parceiros_ofertas": 0.057679036952414955, "desconto_retencao": 0.01138692338333449, "troca_numero": 0.0006027058729875417, "plano_nova_linha": 0.004756481417983343, "reclamacao_atendimento": 0.06165022957550768, "atendimento_humano": 0.03458836731331258, "bonus_nao_recebido": 0.5957646421881669, "fidelidade_resgate": 0.010403456147584209, "beneficios_consulta": 0.085264898500136, "fidelidade_pontos": 0.017562587072857475, "recarga_nao_creditada": 0.009935714328362618, "seguranca_perda_roubo": 0.009719057983648848, "plano_troca": 0.00321441486923624, "internet_pacote_adicional": 0.04466248268288122, "sem_correspondencia": 0.04324764735906159}, "confidence": 0.5957646421881669, "input_tokens": 47, "latency_ms": 380.8425739999848} +{"id": "g0172-bonus_nao_recebido-emocional-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.02781278940033344, "bonus_nao_recebido": 0.5176267488919674, "recarga_nao_creditada": 0.3541034665751298, "sem_correspondencia": 0.10045699513256935}, "confidence": 0.5176267488919674, "input_tokens": 51, "latency_ms": 148.35333200005607} +{"id": "g0172-bonus_nao_recebido-emocional-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_cancelamento": 0.004041324174833926, "vas_consulta": 0.067259353137881, "conta_pagamento_confirmacao": 0.00949101942483312, "roaming_cobranca": 0.0013895836221883516, "plano_troca": 0.003054551633006849, "fidelidade_pontos": 0.012898073841375, "negociacao_divida": 0.001956820160834637, "recarga_nao_creditada": 0.0027457988894590245, "roaming_pacote": 0.0008624830100373405, "conta_vencimento": 0.0022058474233815407, "fidelidade_resgate": 0.0037829254793316186, "internet_pacote_adicional": 0.38878868136572253, "beneficios_consulta": 0.052144446691055675, "desconto_retencao": 0.0032252372085060685, "bonus_nao_recebido": 0.4005145237533128, "sem_correspondencia": 0.04563933018424051}, "confidence": 0.4005145237533128, "input_tokens": 48, "latency_ms": 390.31145199999173} +{"id": "g0173-bonus_nao_recebido-longo_contexto-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 108, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 271, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.03399747969956145, "internet_pacote_adicional": 0.15751390100451595, "bonus_nao_recebido": 0.6717745040663536, "sem_correspondencia": 0.13671411522956894}, "confidence": 0.6717745040663536, "input_tokens": 108, "latency_ms": 183.3038969999734} +{"id": "g0173-bonus_nao_recebido-longo_contexto-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 226, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.8917853692995341, "internet_pacote_adicional": 0.021885694194317965, "beneficios_consulta": 0.03528877900995579, "desconto_retencao": 0.012256647156659136, "fidelidade_pontos": 0.003525216312973664, "fidelidade_resgate": 0.004833216095182007, "recarga_nao_creditada": 0.016090589468351027, "sem_correspondencia": 0.014334488463026346}, "confidence": 0.8917853692995341, "input_tokens": 93, "latency_ms": 246.48755299995173} +{"id": "g0173-bonus_nao_recebido-longo_contexto-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 227, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.018709828368878113, "roaming_duvida": 0.0042568275537479905, "plano_consulta": 0.0817308103802299, "fidelidade_resgate": 0.004819012544359622, "internet_pacote_adicional": 0.04799792466672371, "desconto_retencao": 0.004189770927254412, "beneficios_consulta": 0.0564102639790438, "negociacao_divida": 0.003316071321898815, "bonus_nao_recebido": 0.7359604693552303, "internet_problema_conexao": 0.0030943585606303574, "recarga_nao_creditada": 0.0032473273716265693, "sem_correspondencia": 0.0362673349703764}, "confidence": 0.7359604693552303, "input_tokens": 95, "latency_ms": 353.46321700001226} +{"id": "g0173-bonus_nao_recebido-longo_contexto-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 259, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 0.010609466066209203, "roaming_duvida": 0.004952419742943374, "internet_pacote_adicional": 0.03266115241848715, "recarga_nao_creditada": 0.06536820041524657, "fidelidade_resgate": 0.01596421997109171, "bonus_nao_recebido": 0.6827968030026794, "fidelidade_pontos": 0.020600437061133195, "marketplace_compra": 0.014455634734720606, "conta_explicacao": 0.02690418914889539, "desconto_retencao": 0.00885013898062132, "beneficios_consulta": 0.06788171348258104, "sem_correspondencia": 0.048955624975390966}, "confidence": 0.6827968030026794, "input_tokens": 110, "latency_ms": 356.62059200001295} +{"id": "g0173-bonus_nao_recebido-longo_contexto-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.005692032491521654, "fidelidade_pontos": 0.0011221019481390542, "fidelidade_resgate": 0.0005613167502862086, "recarga_nao_creditada": 0.00023117644317476862, "internet_pacote_adicional": 0.004448347412100865, "bonus_nao_recebido": 0.9855846940812796, "desconto_retencao": 0.0002662601552416094, "sem_correspondencia": 0.002094070718256286}, "confidence": 0.9855846940812796, "input_tokens": 88, "latency_ms": 246.6320180000139} +{"id": "g0173-bonus_nao_recebido-longo_contexto-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9773718505356903, "internet_pacote_adicional": 0.005929354451247349, "recarga_nao_creditada": 0.004570795125208527, "sem_correspondencia": 0.012127999887853864}, "confidence": 0.9773718505356903, "input_tokens": 86, "latency_ms": 172.68573399996967} +{"id": "g0173-bonus_nao_recebido-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 203, "length_bucket": "longo"}, "pred": "recarga_nao_creditada", "probabilities": {"fidelidade_resgate": 0.04368455156486457, "reclamacao_atendimento": 0.07070977696103027, "plano_nova_linha": 0.02553553960885504, "internet_pacote_adicional": 0.11198021012625728, "desconto_retencao": 0.049235498377716236, "fidelidade_pontos": 0.05538747232682185, "recarga_nao_creditada": 0.2146249921587299, "recarga_saldo": 0.030897569507832585, "beneficios_consulta": 0.14045760950061043, "internet_problema_conexao": 0.08153609597348774, "parceiros_ofertas": 0.05797318876644568, "sem_correspondencia": 0.11797749512734843}, "confidence": 0.2146249921587299, "input_tokens": 92, "latency_ms": 329.0885440000011} +{"id": "g0173-bonus_nao_recebido-longo_contexto-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.38031585228698234, "recarga_nao_creditada": 0.016814319949305503, "bonus_nao_recebido": 0.432835682031152, "sem_correspondencia": 0.17003414573256015}, "confidence": 0.432835682031152, "input_tokens": 87, "latency_ms": 168.96730300004492} +{"id": "g0173-bonus_nao_recebido-longo_contexto-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 268, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.0754406765659292, "desconto_retencao": 0.009267321046331024, "fidelidade_pontos": 0.013080100796895304, "bonus_nao_recebido": 0.7888367337681429, "fidelidade_resgate": 0.009905246289368176, "internet_pacote_adicional": 0.016966767956753163, "recarga_nao_creditada": 0.04455519931410848, "sem_correspondencia": 0.041947954262471755}, "confidence": 0.7888367337681429, "input_tokens": 110, "latency_ms": 250.3100029999814} +{"id": "g0173-bonus_nao_recebido-longo_contexto-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 186, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"marketplace_pedido": 0.01377537317800878, "fidelidade_pontos": 0.01615116144578112, "bonus_nao_recebido": 0.802270364964339, "conta_vencimento": 0.0016970405475384487, "plano_nova_linha": 0.002007913955263551, "internet_pacote_adicional": 0.016222441156724794, "fidelidade_resgate": 0.00529982895477077, "vas_consulta": 0.014872380930696214, "beneficios_consulta": 0.03870292726483291, "suporte_configuracao": 0.0029621604218775413, "recarga_nao_creditada": 0.024457399126058738, "cadastro_atualizacao": 0.0065511219472696135, "internet_consumo": 0.0164181064592099, "desconto_retencao": 0.013678799674999685, "conta_pagamento_confirmacao": 0.006210308145908249, "sem_correspondencia": 0.0187226718267207}, "confidence": 0.802270364964339, "input_tokens": 89, "latency_ms": 542.0508339999515} +{"id": "g0173-bonus_nao_recebido-longo_contexto-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.009891983524417584, "fidelidade_resgate": 0.000882361793776917, "internet_pacote_adicional": 0.016667486209206363, "cancelamento_linha": 7.660533765337243e-05, "negociacao_religacao": 0.00020193522881228017, "bonus_nao_recebido": 0.9619575820969803, "conta_segunda_via": 0.0006552958161616347, "desconto_retencao": 0.0005870119471312338, "troca_numero": 4.0814041860591415e-05, "recarga_realizar": 0.00015853479879878945, "suporte_chip_esim": 6.296889869254586e-05, "fidelidade_pontos": 0.0012688257752042987, "recarga_nao_creditada": 0.00027200423939602384, "conta_explicacao": 0.001479890584104749, "conta_pagamento_confirmacao": 0.0016213438073003036, "sem_correspondencia": 0.004175355900503011}, "confidence": 0.9619575820969803, "input_tokens": 90, "latency_ms": 521.4833390000422} +{"id": "g0173-bonus_nao_recebido-longo_contexto-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 99, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 246, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.03075676531697078, "bonus_nao_recebido": 0.8198200784925774, "internet_pacote_adicional": 0.02296519183045072, "sem_correspondencia": 0.12645796436000104}, "confidence": 0.8198200784925774, "input_tokens": 99, "latency_ms": 192.16297400009807} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.7320246665793368, "fidelidade_resgate": 0.009384164547334668, "beneficios_consulta": 0.11272094351496152, "fidelidade_pontos": 0.014086537935408372, "internet_pacote_adicional": 0.06523560705263146, "recarga_nao_creditada": 0.004182584100569013, "desconto_retencao": 0.004908250624232806, "sem_correspondencia": 0.057457245645525304}, "confidence": 0.7320246665793368, "input_tokens": 52, "latency_ms": 222.86642200003826} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["atendimento_humano", "beneficios_consulta", "bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 150, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_fraude": 0.03802576139841044, "parceiros_ofertas": 0.3556933859930167, "reclamacao_atendimento": 0.08336937101416887, "conta_segunda_via": 0.023845030924779086, "atendimento_humano": 0.27932097415301865, "troca_numero": 0.002999048562757634, "desconto_retencao": 0.01809601601210174, "sem_correspondencia": 0.1986504119417469}, "confidence": 0.3556933859930167, "input_tokens": 66, "latency_ms": 229.1692700000567} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.45932436467104093, "negociacao_religacao": 0.006980640433386466, "internet_pacote_adicional": 0.07698782113959311, "conta_debito_automatico_digital": 0.005149312968147165, "internet_problema_conexao": 0.02225848538603504, "desconto_retencao": 0.012474929234214723, "fidelidade_pontos": 0.09288617462493366, "fidelidade_resgate": 0.007320202022575011, "vas_cancelamento": 0.004589901986988945, "beneficios_consulta": 0.09385302896573935, "recarga_nao_creditada": 0.14123632734424887, "sem_correspondencia": 0.07693881122309672}, "confidence": 0.45932436467104093, "input_tokens": 50, "latency_ms": 343.55493399993975} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 120, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.10041752778701314, "fidelidade_pontos": 0.013298350866895167, "bonus_nao_recebido": 0.8281691953644978, "fidelidade_resgate": 0.0055136136976554635, "desconto_retencao": 0.004273186425811847, "internet_pacote_adicional": 0.007573299448337533, "recarga_nao_creditada": 0.001814739039987559, "sem_correspondencia": 0.03894008736980144}, "confidence": 0.8281691953644978, "input_tokens": 60, "latency_ms": 234.242196000082} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.010776963446261998, "bonus_nao_recebido": 0.5863850909377106, "internet_pacote_adicional": 0.11626133712512267, "sem_correspondencia": 0.2865766084909047}, "confidence": 0.5863850909377106, "input_tokens": 44, "latency_ms": 145.3258740000365} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.7235742564287052, "desconto_retencao": 0.006017678245134557, "fidelidade_pontos": 0.00827530625594702, "fidelidade_resgate": 0.005281160377525514, "internet_pacote_adicional": 0.04199304263981581, "beneficios_consulta": 0.18474508232998074, "recarga_nao_creditada": 0.001204586297357648, "sem_correspondencia": 0.028908887425533478}, "confidence": 0.7235742564287052, "input_tokens": 55, "latency_ms": 223.2512250000127} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_contratacao": 0.009238630582692219, "conta_segunda_via": 0.0032002981923536533, "desconto_retencao": 0.0073875077464414475, "fidelidade_pontos": 0.02519832378708791, "internet_pacote_adicional": 0.11189027935580267, "suporte_sem_sinal": 0.028932241877876585, "internet_consumo": 0.024092372635874097, "internet_problema_conexao": 0.012353572129302695, "roaming_duvida": 0.0022574339648524723, "recarga_nao_creditada": 0.10746620653004449, "beneficios_consulta": 0.07753493678367314, "bonus_nao_recebido": 0.5248641399834014, "fidelidade_resgate": 0.011816822055677629, "portabilidade": 0.004200931660975662, "plano_nova_linha": 0.0046286024401099085, "sem_correspondencia": 0.04493770027383396}, "confidence": 0.5248641399834014, "input_tokens": 42, "latency_ms": 413.26656499995806} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano", "bonus_nao_recebido", "conta_contestacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"atendimento_humano": 0.3915673646492003, "conta_contestacao": 0.39917181435332394, "reclamacao_atendimento": 0.10452807305276121, "sem_correspondencia": 0.10473274794471457}, "confidence": 0.39917181435332394, "input_tokens": 71, "latency_ms": 150.97443599995586} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_resgate": 0.009220224476017282, "negociacao_divida": 0.007808520037282694, "vas_contratacao": 0.008627937738815447, "desconto_retencao": 0.010074708337419594, "vas_consulta": 0.10982197495295293, "fidelidade_pontos": 0.023147400117676176, "recarga_nao_creditada": 0.004395957391957298, "portabilidade": 0.004104383557867163, "bonus_nao_recebido": 0.42864066181557847, "conta_contestacao": 0.02028967945167215, "plano_consulta": 0.12594076323471592, "roaming_pacote": 0.001915615991998996, "beneficios_consulta": 0.06289296262931918, "conta_pagamento_confirmacao": 0.009648798663748435, "internet_pacote_adicional": 0.09921553633873303, "sem_correspondencia": 0.07425487526424521}, "confidence": 0.42864066181557847, "input_tokens": 39, "latency_ms": 418.84927200010225} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.011771947200279437, "internet_pacote_adicional": 0.054533314213777495, "fidelidade_resgate": 0.009908701339311439, "recarga_nao_creditada": 0.012125381325024094, "bonus_nao_recebido": 0.730609301154545, "fidelidade_pontos": 0.013299985850695455, "beneficios_consulta": 0.12507779954503198, "sem_correspondencia": 0.04267356937133507}, "confidence": 0.730609301154545, "input_tokens": 58, "latency_ms": 244.47339300002113} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.2176151646112484, "reclamacao_atendimento": 0.06959550314400274, "roaming_duvida": 0.005373489290571066, "fidelidade_pontos": 0.01657875309948849, "bonus_nao_recebido": 0.4754722276685127, "beneficios_consulta": 0.12677498583887306, "vas_contratacao": 0.004768617609961032, "fidelidade_resgate": 0.00855212780250103, "conta_contestacao": 0.009253346669308044, "recarga_nao_creditada": 0.0037418600486326, "desconto_retencao": 0.0024947326995308455, "sem_correspondencia": 0.05977919151736991}, "confidence": 0.4754722276685127, "input_tokens": 43, "latency_ms": 298.50918299996465} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.002930840289826128, "bonus_nao_recebido": 0.7343940277614814, "conta_segunda_via": 0.00549660777069852, "suporte_sem_sinal": 0.018168903144066145, "fidelidade_resgate": 0.004196477917714418, "desconto_retencao": 0.003007420605846892, "beneficios_consulta": 0.1094890452350369, "vas_consulta": 0.05456360019483191, "fidelidade_pontos": 0.011639569147961541, "conta_explicacao": 0.009601620511478224, "internet_pacote_adicional": 0.02061454469837259, "sem_correspondencia": 0.025897342722685283}, "confidence": 0.7343940277614814, "input_tokens": 51, "latency_ms": 303.2366809999303} +{"id": "g0176-marketplace_compra-informal_abreviado-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"seguranca_fraude": 0.0459196811199307, "marketplace_compra": 0.3307219322501893, "fidelidade_resgate": 0.029589681715157565, "marketplace_pedido": 0.09437373674013701, "parceiros_ofertas": 0.0827369808131091, "fidelidade_pontos": 0.0452469086182524, "plano_nova_linha": 0.08592331834423102, "sem_correspondencia": 0.2854877603989929}, "confidence": 0.3307219322501893, "input_tokens": 36, "latency_ms": 204.92986199997176} +{"id": "g0176-marketplace_compra-informal_abreviado-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"portabilidade": 0.011543025754638218, "parceiros_ofertas": 0.28491019799741896, "vas_contratacao": 0.01618205377532928, "vas_consulta": 0.28654628569758367, "negociacao_divida": 0.011789272070739243, "fidelidade_resgate": 0.010961633736632484, "roaming_cobranca": 0.005121394849402976, "plano_nova_linha": 0.015757558858870757, "marketplace_compra": 0.1132186218766735, "marketplace_pedido": 0.04983046804239538, "suporte_configuracao": 0.050470763412283424, "sem_correspondencia": 0.14366872392803215}, "confidence": 0.28654628569758367, "input_tokens": 41, "latency_ms": 282.022920999907} +{"id": "g0176-marketplace_compra-informal_abreviado-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.05215887658857668, "marketplace_compra": 0.32450984832283153, "marketplace_pedido": 0.10902017994622824, "conta_pagamento_confirmacao": 0.07606680392493367, "cancelamento_linha": 0.007250926882781455, "fidelidade_resgate": 0.02368733984632642, "parceiros_ofertas": 0.12943147882277442, "sem_correspondencia": 0.2778745456655476}, "confidence": 0.32450984832283153, "input_tokens": 38, "latency_ms": 205.67041200001768} +{"id": "g0176-marketplace_compra-informal_abreviado-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"negociacao_religacao": 0.012849383429235587, "fidelidade_resgate": 0.016144161820144987, "parceiros_ofertas": 0.08759383256335533, "plano_nova_linha": 0.028808846268955846, "recarga_realizar": 0.004865895519389409, "seguranca_fraude": 0.07056908280777748, "beneficios_consulta": 0.20911184585950449, "suporte_chip_esim": 0.02982006897254616, "internet_consumo": 0.06961189172016102, "roaming_duvida": 0.007859889284454222, "vas_contratacao": 0.010422964707113014, "internet_pacote_adicional": 0.1588463348469236, "marketplace_pedido": 0.046272144693568135, "conta_segunda_via": 0.021774087448954146, "marketplace_compra": 0.08615156392615332, "sem_correspondencia": 0.13929800613176327}, "confidence": 0.20911184585950449, "input_tokens": 42, "latency_ms": 413.9715860000024} +{"id": "g0176-marketplace_compra-informal_abreviado-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.04229938705934704, "fidelidade_resgate": 0.02731583701035016, "marketplace_compra": 0.09925389511705701, "sem_correspondencia": 0.8311308808132458}, "confidence": 0.8311308808132458, "input_tokens": 38, "latency_ms": 142.55490499999723} +{"id": "g0176-marketplace_compra-informal_abreviado-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.00763935751813019, "conta_vencimento": 0.003236203989417005, "recarga_realizar": 0.002784750483975989, "conta_pagamento_confirmacao": 0.01600764726118733, "marketplace_pedido": 0.033992540819410645, "seguranca_fraude": 0.021768307779609298, "parceiros_ofertas": 0.0945376550540012, "roaming_duvida": 0.00647452254678497, "marketplace_compra": 0.05572685718696352, "cancelamento_linha": 0.001362200389924095, "fidelidade_resgate": 0.010239408570813385, "plano_nova_linha": 0.00866783894538907, "plano_consulta": 0.08271284578591162, "internet_pacote_adicional": 0.4999112295899152, "suporte_sem_sinal": 0.06816976663461387, "sem_correspondencia": 0.08676886744395267}, "confidence": 0.4999112295899152, "input_tokens": 35, "latency_ms": 389.50844399994367} +{"id": "g0176-marketplace_compra-informal_abreviado-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02094946952807675, "plano_nova_linha": 0.033344923890932805, "marketplace_compra": 0.36784436682127547, "sem_correspondencia": 0.5778612397597149}, "confidence": 0.5778612397597149, "input_tokens": 39, "latency_ms": 143.78957299993544} +{"id": "g0176-marketplace_compra-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"cancelamento_linha": 0.011304536089911606, "suporte_configuracao": 0.015805863105276666, "internet_pacote_adicional": 0.36386985188228066, "parceiros_ofertas": 0.06575592715960714, "conta_contestacao": 0.031778295118422006, "desconto_retencao": 0.01418747776358177, "plano_troca": 0.010180012491247822, "vas_cancelamento": 0.007544407280081165, "suporte_chip_esim": 0.010315336457544214, "vas_consulta": 0.2604772193575936, "marketplace_compra": 0.043146230993648615, "troca_numero": 0.0020653375300203835, "beneficios_consulta": 0.03860386897364508, "recarga_realizar": 0.0044642338335888, "recarga_saldo": 0.0036836797980454904, "sem_correspondencia": 0.116817722165505}, "confidence": 0.36386985188228066, "input_tokens": 36, "latency_ms": 394.3100050000794} +{"id": "g0176-marketplace_compra-informal_abreviado-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.1196043854981334, "plano_nova_linha": 0.06024730160648151, "fidelidade_resgate": 0.03868135781078519, "sem_correspondencia": 0.7814669550845998}, "confidence": 0.7814669550845998, "input_tokens": 34, "latency_ms": 137.7009940000562} +{"id": "g0176-marketplace_compra-informal_abreviado-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"parceiros_ofertas": 0.07782427821635682, "marketplace_compra": 0.09097713062582294, "recarga_realizar": 0.01589927792736743, "cadastro_atualizacao": 0.05159267687066129, "fidelidade_resgate": 0.020488280421341203, "reclamacao_atendimento": 0.07080966102313882, "internet_problema_conexao": 0.04727138490841938, "recarga_nao_creditada": 0.0192953996491544, "portabilidade": 0.00780918620882209, "negociacao_divida": 0.01486147912477182, "plano_troca": 0.015793664086728096, "conta_contestacao": 0.057006637435282816, "marketplace_pedido": 0.08470164081637485, "suporte_sem_sinal": 0.21864546428163603, "plano_nova_linha": 0.01655468127588404, "sem_correspondencia": 0.19046915712823798}, "confidence": 0.21864546428163603, "input_tokens": 37, "latency_ms": 398.0907960000195} +{"id": "g0176-marketplace_compra-informal_abreviado-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.05735093449964319, "recarga_realizar": 0.013315198298180186, "marketplace_pedido": 0.0824630667566513, "plano_nova_linha": 0.02373120818843802, "fidelidade_resgate": 0.030069992352612686, "internet_problema_conexao": 0.06842379685674102, "marketplace_compra": 0.15179923931736458, "sem_correspondencia": 0.572846563730369}, "confidence": 0.572846563730369, "input_tokens": 36, "latency_ms": 199.14081500007796} +{"id": "g0176-marketplace_compra-informal_abreviado-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.059034782197320355, "plano_nova_linha": 0.018570702146820006, "negociacao_religacao": 0.00927001312223935, "fidelidade_resgate": 0.013491133885986953, "recarga_nao_creditada": 0.016339420941302175, "vas_consulta": 0.21814216231499609, "marketplace_pedido": 0.08531123971983841, "troca_numero": 0.00276342936781739, "fidelidade_pontos": 0.030881830796897578, "marketplace_compra": 0.31553533034129677, "roaming_pacote": 0.0038007031356307743, "sem_correspondencia": 0.22685925202985413}, "confidence": 0.31553533034129677, "input_tokens": 36, "latency_ms": 252.72137699994346} +{"id": "g0177-marketplace_compra-erros_digitacao-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.14201436831046366, "marketplace_pedido": 0.10769504973519556, "parceiros_ofertas": 0.10788540461744811, "plano_troca": 0.022885957562282996, "fidelidade_resgate": 0.015232836714142287, "vas_consulta": 0.13028167091100162, "marketplace_compra": 0.21939560607525999, "sem_correspondencia": 0.2546091060742057}, "confidence": 0.2546091060742057, "input_tokens": 43, "latency_ms": 208.30591300000378} +{"id": "g0177-marketplace_compra-erros_digitacao-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"parceiros_ofertas": 0.05657970767263043, "marketplace_compra": 0.07298484747095565, "bonus_nao_recebido": 0.027988671553783012, "suporte_configuracao": 0.037872655024130966, "cadastro_atualizacao": 0.032886919997136985, "marketplace_pedido": 0.06709449271271464, "plano_troca": 0.023723335057206835, "roaming_cobranca": 0.0033501425283787236, "suporte_sem_sinal": 0.18859487063481634, "fidelidade_resgate": 0.018361140803499862, "vas_cancelamento": 0.004385934858745058, "conta_debito_automatico_digital": 0.009656532136458605, "desconto_retencao": 0.024504422294392057, "reclamacao_atendimento": 0.1920904596783458, "plano_nova_linha": 0.05578338958542872, "sem_correspondencia": 0.1841424779913763}, "confidence": 0.1920904596783458, "input_tokens": 47, "latency_ms": 436.2224699999615} +{"id": "g0177-marketplace_compra-erros_digitacao-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"recarga_realizar": 0.09787286947917974, "portabilidade": 0.010887389215776042, "marketplace_pedido": 0.1585249325809817, "marketplace_compra": 0.3956458621080532, "fidelidade_resgate": 0.014857994589699827, "cancelamento_linha": 0.003442014846064813, "conta_segunda_via": 0.03654701311215287, "plano_nova_linha": 0.015784420282512892, "internet_consumo": 0.041782841640902214, "parceiros_ofertas": 0.08881863324499273, "conta_vencimento": 0.005605183150501791, "sem_correspondencia": 0.1302308457491822}, "confidence": 0.3956458621080532, "input_tokens": 41, "latency_ms": 267.1356889999288} +{"id": "g0177-marketplace_compra-erros_digitacao-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.030163685555151865, "vas_contratacao": 0.014176754607702305, "reclamacao_atendimento": 0.05131819590006522, "suporte_sem_sinal": 0.19829026321664828, "marketplace_pedido": 0.08080978877846363, "marketplace_compra": 0.2067690986371927, "parceiros_ofertas": 0.1632325984910194, "internet_problema_conexao": 0.05276249470736063, "portabilidade": 0.010585638007144016, "plano_nova_linha": 0.008329570485425061, "troca_numero": 0.0033784223102181704, "sem_correspondencia": 0.18018348930360875}, "confidence": 0.2067690986371927, "input_tokens": 43, "latency_ms": 281.9996059999994} +{"id": "g0177-marketplace_compra-erros_digitacao-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0293125663595284, "parceiros_ofertas": 0.11044499442644409, "vas_cancelamento": 0.019731549840145555, "recarga_saldo": 0.02129822442379928, "marketplace_compra": 0.2785704773451459, "marketplace_pedido": 0.10458539582171136, "plano_nova_linha": 0.050466381765401094, "sem_correspondencia": 0.38559041001782435}, "confidence": 0.38559041001782435, "input_tokens": 48, "latency_ms": 212.95851999991555} +{"id": "g0177-marketplace_compra-erros_digitacao-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.03965141930270424, "marketplace_compra": 0.3212292140516212, "marketplace_pedido": 0.11824782739536753, "plano_nova_linha": 0.02511792960379018, "fidelidade_pontos": 0.07066578299553683, "fidelidade_resgate": 0.021780335910575422, "parceiros_ofertas": 0.1283971347742263, "sem_correspondencia": 0.2749103559661783}, "confidence": 0.3212292140516212, "input_tokens": 45, "latency_ms": 216.61257999994632} +{"id": "g0177-marketplace_compra-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_saldo": 0.01195231829565882, "parceiros_ofertas": 0.2225976892657492, "troca_numero": 0.0325232335646571, "fidelidade_pontos": 0.07089194681827704, "plano_nova_linha": 0.03725062697101618, "marketplace_pedido": 0.29960137717277324, "fidelidade_resgate": 0.03173423942824542, "sem_correspondencia": 0.293448568483623}, "confidence": 0.29960137717277324, "input_tokens": 50, "latency_ms": 199.59467599994696} +{"id": "g0177-marketplace_compra-erros_digitacao-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02914034954899636, "plano_nova_linha": 0.042122603598896566, "marketplace_compra": 0.4598407462709683, "sem_correspondencia": 0.46889630058113874}, "confidence": 0.46889630058113874, "input_tokens": 44, "latency_ms": 140.91161000010288} +{"id": "g0177-marketplace_compra-erros_digitacao-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.08411021570682581, "internet_problema_conexao": 0.04236377048051046, "suporte_chip_esim": 0.0811466357640948, "recarga_realizar": 0.11955054592383176, "marketplace_pedido": 0.08275108090825632, "vas_cancelamento": 0.008812050527814266, "plano_nova_linha": 0.16830959995476158, "marketplace_compra": 0.1129234189511205, "fidelidade_resgate": 0.027564396633956864, "plano_troca": 0.03248379479763887, "cancelamento_linha": 0.008366969644066628, "sem_correspondencia": 0.2316175207071222}, "confidence": 0.2316175207071222, "input_tokens": 45, "latency_ms": 284.58522300002187} +{"id": "g0177-marketplace_compra-erros_digitacao-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.1935496928712113, "fidelidade_resgate": 0.02534058515784252, "plano_nova_linha": 0.033340486512147695, "sem_correspondencia": 0.7477692354587985}, "confidence": 0.7477692354587985, "input_tokens": 43, "latency_ms": 141.79077200003576} +{"id": "g0177-marketplace_compra-erros_digitacao-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.3525820282545902, "plano_nova_linha": 0.05327112833821066, "fidelidade_resgate": 0.03944505275742945, "sem_correspondencia": 0.5547017906497697}, "confidence": 0.5547017906497697, "input_tokens": 49, "latency_ms": 141.61790399998608} +{"id": "g0177-marketplace_compra-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.027562510530231638, "plano_nova_linha": 0.0960723097928499, "marketplace_pedido": 0.1389552817376921, "sem_correspondencia": 0.7374098979392264}, "confidence": 0.7374098979392264, "input_tokens": 47, "latency_ms": 141.0005600000659} +{"id": "g0181-marketplace_compra-indireto_multiplo-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 0.13726453415989986, "parceiros_ofertas": 0.061803791369805204, "fidelidade_resgate": 0.010237229937924577, "marketplace_compra": 0.07434569262870132, "cadastro_atualizacao": 0.5720096202538809, "conta_contestacao": 0.008849666410628008, "troca_numero": 0.0023475314841377173, "conta_vencimento": 0.0024895551492737935, "conta_segunda_via": 0.012898320269103924, "fidelidade_pontos": 0.01905678389589478, "marketplace_pedido": 0.025404199833635194, "sem_correspondencia": 0.07329307460711464}, "confidence": 0.5720096202538809, "input_tokens": 81, "latency_ms": 290.96757100001014} +{"id": "g0181-marketplace_compra-indireto_multiplo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_pontos": 0.11479725907206069, "suporte_sem_sinal": 0.07958730690211537, "conta_vencimento": 0.003410724068080857, "marketplace_pedido": 0.11644839706357238, "plano_nova_linha": 0.01573514493652071, "roaming_duvida": 0.005627330134486771, "desconto_retencao": 0.019005307055999177, "vas_contratacao": 0.011574057331287932, "fidelidade_resgate": 0.037254696865758094, "parceiros_ofertas": 0.33518214476507097, "vas_consulta": 0.20674622600688447, "sem_correspondencia": 0.05463140579816258}, "confidence": 0.33518214476507097, "input_tokens": 56, "latency_ms": 306.6653429999633} +{"id": "g0181-marketplace_compra-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["bonus_nao_recebido"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_cancelamento": 0.03202908345929634, "reclamacao_atendimento": 0.15365482194183708, "negociacao_divida": 0.019007503154359152, "negociacao_religacao": 0.008713396816021157, "parceiros_ofertas": 0.35294209365893303, "cadastro_atualizacao": 0.0291112741751318, "conta_vencimento": 0.006639074243571154, "suporte_sem_sinal": 0.1481543416499588, "fidelidade_resgate": 0.025301572690555902, "plano_nova_linha": 0.03027444572849297, "marketplace_pedido": 0.05250463032376242, "sem_correspondencia": 0.14166776215808016}, "confidence": 0.35294209365893303, "input_tokens": 71, "latency_ms": 333.9707479999561} +{"id": "g0181-marketplace_compra-indireto_multiplo-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_resgate": 0.02802240451554682, "marketplace_compra": 0.06595955424894799, "plano_nova_linha": 0.6430043949431483, "sem_correspondencia": 0.26301364629235685}, "confidence": 0.6430043949431483, "input_tokens": 69, "latency_ms": 156.75168299992492} +{"id": "g0181-marketplace_compra-indireto_multiplo-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.005979509092205212, "conta_debito_automatico_digital": 0.0643490081402866, "fidelidade_resgate": 0.016027906293356955, "portabilidade": 0.012169869631700324, "conta_contestacao": 0.07063172561838207, "parceiros_ofertas": 0.11017558090357203, "plano_nova_linha": 0.010636449687316593, "internet_consumo": 0.0942879765043464, "marketplace_compra": 0.055764988676064234, "marketplace_pedido": 0.04024230256698305, "suporte_chip_esim": 0.07956323646337748, "roaming_duvida": 0.010942008265906656, "desconto_retencao": 0.013175969105394017, "seguranca_perda_roubo": 0.033155674830543665, "suporte_sem_sinal": 0.15664086963936, "sem_correspondencia": 0.22625692458120472}, "confidence": 0.22625692458120472, "input_tokens": 56, "latency_ms": 437.2747109999864} +{"id": "g0181-marketplace_compra-indireto_multiplo-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 164, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.10777050023553475, "seguranca_fraude": 0.04815299665164466, "fidelidade_resgate": 0.01651209671247465, "conta_contestacao": 0.041612072030283206, "vas_cancelamento": 0.0031717165017105093, "marketplace_pedido": 0.06521526288797931, "recarga_saldo": 0.004696898851116972, "plano_nova_linha": 0.05881285574236479, "conta_vencimento": 0.004823576888071766, "marketplace_compra": 0.30098019479773, "reclamacao_atendimento": 0.07973619929193161, "sem_correspondencia": 0.26851562940915774}, "confidence": 0.30098019479773, "input_tokens": 69, "latency_ms": 292.5131389999933} +{"id": "g0181-marketplace_compra-indireto_multiplo-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.12051592408073175, "marketplace_compra": 0.0412621374052126, "internet_pacote_adicional": 0.06991783321148654, "marketplace_pedido": 0.0315493931904616, "conta_contestacao": 0.07757767058677463, "plano_consulta": 0.1834543292685053, "recarga_realizar": 0.005742708049931882, "plano_nova_linha": 0.012625117409970837, "fidelidade_resgate": 0.015971453384415704, "beneficios_consulta": 0.11704448261724464, "parceiros_ofertas": 0.04749851159755851, "suporte_chip_esim": 0.05893285396895248, "roaming_cobranca": 0.005865113634910773, "negociacao_divida": 0.0139950202332431, "roaming_duvida": 0.00995073996631086, "sem_correspondencia": 0.1880967113942888}, "confidence": 0.1880967113942888, "input_tokens": 63, "latency_ms": 409.76596700011214} +{"id": "g0181-marketplace_compra-indireto_multiplo-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"parceiros_ofertas": 0.01956738537512161, "roaming_duvida": 0.008919685174700782, "cadastro_atualizacao": 0.012797113546720352, "internet_pacote_adicional": 0.8403821612999235, "roaming_pacote": 0.002216561471301899, "marketplace_pedido": 0.012950901912609517, "marketplace_compra": 0.02321522131138432, "bonus_nao_recebido": 0.009818355582570337, "fidelidade_resgate": 0.004930197276196574, "plano_nova_linha": 0.004618107355207996, "recarga_saldo": 0.002993478448808943, "sem_correspondencia": 0.057590831245454215}, "confidence": 0.8403821612999235, "input_tokens": 70, "latency_ms": 305.6661019999183} +{"id": "g0181-marketplace_compra-indireto_multiplo-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 0.13217332663744702, "marketplace_pedido": 0.0907935479851019, "reclamacao_atendimento": 0.0739520101110933, "fidelidade_resgate": 0.22662904352033786, "portabilidade": 0.013237131463651401, "parceiros_ofertas": 0.1088507672656156, "conta_explicacao": 0.06790406105136734, "plano_nova_linha": 0.018544196668024437, "conta_contestacao": 0.027091798698340386, "marketplace_compra": 0.047786376302248766, "internet_pacote_adicional": 0.051884765508366404, "sem_correspondencia": 0.14115297478840558}, "confidence": 0.22662904352033786, "input_tokens": 71, "latency_ms": 306.3882949999197} +{"id": "g0181-marketplace_compra-indireto_multiplo-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.06123378119259079, "roaming_cobranca": 0.0036640218407883937, "vas_consulta": 0.06451771399306452, "troca_numero": 0.0016894973790885452, "parceiros_ofertas": 0.11603887362959021, "marketplace_pedido": 0.03996912011881016, "conta_segunda_via": 0.16469554580092122, "suporte_sem_sinal": 0.10444329664421739, "fidelidade_resgate": 0.009671685272355072, "recarga_saldo": 0.010704739935642938, "recarga_nao_creditada": 0.005802197373748481, "marketplace_compra": 0.05957711479685673, "atendimento_humano": 0.031161848412134898, "conta_pagamento_confirmacao": 0.11765258742824301, "plano_nova_linha": 0.027412256187649087, "sem_correspondencia": 0.18176571999429858}, "confidence": 0.18176571999429858, "input_tokens": 69, "latency_ms": 418.1197240000074} +{"id": "g0181-marketplace_compra-indireto_multiplo-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["marketplace_pedido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.16934761081982702, "marketplace_pedido": 0.16845063535994573, "parceiros_ofertas": 0.11314309423099177, "reclamacao_atendimento": 0.06679217977693426, "fidelidade_resgate": 0.02376633114992502, "internet_problema_conexao": 0.16079967832116057, "plano_nova_linha": 0.03074084434176095, "sem_correspondencia": 0.2669596259994547}, "confidence": 0.2669596259994547, "input_tokens": 75, "latency_ms": 240.6001379999907} +{"id": "g0181-marketplace_compra-indireto_multiplo-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 144, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.04408417384545958, "marketplace_compra": 0.1691845550547983, "fidelidade_resgate": 0.04938400665554422, "sem_correspondencia": 0.737347264444198}, "confidence": 0.737347264444198, "input_tokens": 66, "latency_ms": 155.09399099994425} +{"id": "g0184-marketplace_pedido-erros_digitacao-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.08688162915168372, "parceiros_ofertas": 0.08838217606713426, "internet_problema_conexao": 0.05845288121939211, "portabilidade": 0.021172832461005087, "marketplace_pedido": 0.25380131318642224, "fidelidade_pontos": 0.03548686911739183, "marketplace_compra": 0.09301595285889559, "sem_correspondencia": 0.3628063459380752}, "confidence": 0.3628063459380752, "input_tokens": 40, "latency_ms": 205.46722400001727} +{"id": "g0184-marketplace_pedido-erros_digitacao-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.06527179525190821, "vas_cancelamento": 0.027252476852753737, "portabilidade": 0.010781797655730958, "atendimento_humano": 0.1278262743341709, "suporte_sem_sinal": 0.16956783949561305, "roaming_duvida": 0.017254289360164824, "troca_numero": 0.00360048983898356, "plano_troca": 0.006666069896887544, "conta_explicacao": 0.05686727578426205, "parceiros_ofertas": 0.103670359381966, "conta_segunda_via": 0.06866675663273844, "seguranca_perda_roubo": 0.04736448484960351, "recarga_nao_creditada": 0.009097775507935618, "vas_contratacao": 0.015083526366508051, "marketplace_pedido": 0.09318730300190371, "sem_correspondencia": 0.1778414857888698}, "confidence": 0.1778414857888698, "input_tokens": 37, "latency_ms": 381.12034400000994} +{"id": "g0184-marketplace_pedido-erros_digitacao-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.038879613888864066, "marketplace_pedido": 0.14644688204176484, "marketplace_compra": 0.2097919261851319, "sem_correspondencia": 0.6048815778842392}, "confidence": 0.6048815778842392, "input_tokens": 42, "latency_ms": 139.43201600000066} +{"id": "g0184-marketplace_pedido-erros_digitacao-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.020844963748578513, "plano_consulta": 0.10239984734057428, "suporte_sem_sinal": 0.3020274231544112, "conta_segunda_via": 0.04595490086728554, "marketplace_pedido": 0.12604140531716324, "parceiros_ofertas": 0.02909247572458896, "recarga_saldo": 0.006859437990544686, "suporte_configuracao": 0.024892972472896013, "marketplace_compra": 0.05347225403659141, "plano_nova_linha": 0.026761099503369693, "atendimento_humano": 0.04953106429295736, "sem_correspondencia": 0.21212215555103908}, "confidence": 0.3020274231544112, "input_tokens": 35, "latency_ms": 285.38343100001384} +{"id": "g0184-marketplace_pedido-erros_digitacao-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.10414884153951073, "recarga_saldo": 0.01808570439911252, "recarga_realizar": 0.038930414847348084, "bonus_nao_recebido": 0.03499967081470193, "parceiros_ofertas": 0.0809378973243544, "marketplace_pedido": 0.27084638403500816, "marketplace_compra": 0.13243817631695046, "sem_correspondencia": 0.31961291072301373}, "confidence": 0.31961291072301373, "input_tokens": 38, "latency_ms": 211.1458939999693} +{"id": "g0184-marketplace_pedido-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_contratacao": 0.026736223153748066, "conta_contestacao": 0.08210980437712051, "cancelamento_linha": 0.006500440879740522, "portabilidade": 0.011498661187430028, "suporte_chip_esim": 0.026664746006261883, "parceiros_ofertas": 0.09174185570905964, "internet_consumo": 0.08895593451366342, "beneficios_consulta": 0.17722744376831023, "suporte_sem_sinal": 0.2271891912754525, "roaming_pacote": 0.005722807922835183, "marketplace_compra": 0.04974524107791405, "sem_correspondencia": 0.20590765012846393}, "confidence": 0.2271891912754525, "input_tokens": 39, "latency_ms": 276.42574699996203} +{"id": "g0184-marketplace_pedido-erros_digitacao-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.0388855749327152, "marketplace_pedido": 0.23257924702979343, "marketplace_compra": 0.06537729526079183, "sem_correspondencia": 0.6631578827766995}, "confidence": 0.6631578827766995, "input_tokens": 34, "latency_ms": 134.04974100001255} +{"id": "g0184-marketplace_pedido-erros_digitacao-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.04509597601160989, "vas_consulta": 0.10494044322926593, "suporte_configuracao": 0.019981402713051644, "beneficios_consulta": 0.06490590361386024, "suporte_chip_esim": 0.017950050361465648, "plano_consulta": 0.10488073427693217, "plano_nova_linha": 0.015550049804721017, "cancelamento_linha": 0.003399596749948462, "suporte_sem_sinal": 0.1657710804611877, "marketplace_pedido": 0.11888561284302032, "marketplace_compra": 0.03854432665269883, "desconto_retencao": 0.01677635296065582, "conta_debito_automatico_digital": 0.019234711120691347, "internet_consumo": 0.042958952076426464, "parceiros_ofertas": 0.0381163317796845, "sem_correspondencia": 0.18300847534478001}, "confidence": 0.18300847534478001, "input_tokens": 37, "latency_ms": 414.41748500005815} +{"id": "g0184-marketplace_pedido-erros_digitacao-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.041996906533629884, "marketplace_pedido": 0.10293603633660321, "marketplace_compra": 0.18717646363815793, "sem_correspondencia": 0.667890593491609}, "confidence": 0.667890593491609, "input_tokens": 36, "latency_ms": 137.91154499995173} +{"id": "g0184-marketplace_pedido-erros_digitacao-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.09520928881126842, "plano_nova_linha": 0.028317267671945645, "desconto_retencao": 0.09674601569417049, "recarga_saldo": 0.015649882376944316, "plano_troca": 0.04510405458044762, "roaming_duvida": 0.016982480124422307, "parceiros_ofertas": 0.04914654571652953, "recarga_realizar": 0.012636005313575031, "bonus_nao_recebido": 0.03497543029596968, "negociacao_divida": 0.027931301537246933, "marketplace_compra": 0.037406059172478655, "recarga_nao_creditada": 0.01680302917347718, "marketplace_pedido": 0.12844330988332733, "conta_vencimento": 0.02216051606116372, "conta_segunda_via": 0.03674805372589587, "sem_correspondencia": 0.3357407598611373}, "confidence": 0.3357407598611373, "input_tokens": 39, "latency_ms": 386.5731919999007} +{"id": "g0184-marketplace_pedido-erros_digitacao-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.042797786327029776, "plano_troca": 0.018137258285537663, "vas_consulta": 0.22848168090541682, "marketplace_compra": 0.1322344906687796, "conta_explicacao": 0.0515678306769014, "roaming_pacote": 0.006555527508312297, "marketplace_pedido": 0.09417171938119517, "sem_correspondencia": 0.4260537062468273}, "confidence": 0.4260537062468273, "input_tokens": 35, "latency_ms": 201.38324000004104} +{"id": "g0184-marketplace_pedido-erros_digitacao-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.08246944420328298, "marketplace_compra": 0.0403283552114934, "seguranca_perda_roubo": 0.2467467582800213, "cadastro_atualizacao": 0.030405470421005405, "conta_pagamento_confirmacao": 0.037453813072011524, "suporte_configuracao": 0.013483077811932656, "plano_consulta": 0.09046738946532226, "reclamacao_atendimento": 0.04563645823423018, "parceiros_ofertas": 0.04527797726016077, "conta_contestacao": 0.019929672434985474, "plano_troca": 0.19019237900202332, "recarga_realizar": 0.004002397104259654, "roaming_cobranca": 0.0023360898229589223, "marketplace_pedido": 0.02995023992883276, "internet_consumo": 0.02678560010930412, "sem_correspondencia": 0.09453487763817528}, "confidence": 0.2467467582800213, "input_tokens": 38, "latency_ms": 392.2215339999866} +{"id": "g0186-marketplace_pedido-emocional-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"reclamacao_atendimento": 0.11381424785504328, "beneficios_consulta": 0.12998955599445966, "seguranca_perda_roubo": 0.053711219572974596, "marketplace_compra": 0.027688359358652704, "cancelamento_linha": 0.0035890479963403828, "internet_consumo": 0.0897370100030024, "suporte_sem_sinal": 0.07022549561882765, "conta_explicacao": 0.033235115723757716, "recarga_realizar": 0.0037660998771771263, "parceiros_ofertas": 0.042756801738859054, "bonus_nao_recebido": 0.02175008613954262, "plano_consulta": 0.1903739368403383, "seguranca_fraude": 0.03828086522224013, "roaming_duvida": 0.013574158517846354, "marketplace_pedido": 0.03414133361220485, "sem_correspondencia": 0.1333666659287332}, "confidence": 0.1903739368403383, "input_tokens": 45, "latency_ms": 411.53703399993447} +{"id": "g0186-marketplace_pedido-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.014331331556651731, "parceiros_ofertas": 0.07447198074947287, "marketplace_compra": 0.050167475176048325, "sem_correspondencia": 0.861029212517827}, "confidence": 0.861029212517827, "input_tokens": 37, "latency_ms": 132.5560510000514} +{"id": "g0186-marketplace_pedido-emocional-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.07198771462280475, "conta_debito_automatico_digital": 0.007642437774543374, "marketplace_pedido": 0.07329476245878327, "parceiros_ofertas": 0.036747256257131024, "portabilidade": 0.00951291478428359, "roaming_pacote": 0.006022059047385792, "plano_consulta": 0.08870625782460224, "bonus_nao_recebido": 0.053362411482619276, "marketplace_compra": 0.22674417813839215, "internet_problema_conexao": 0.06362139849831572, "suporte_chip_esim": 0.01474328169761958, "conta_explicacao": 0.03187875657410269, "plano_troca": 0.01061456875027291, "beneficios_consulta": 0.11286104632188745, "roaming_duvida": 0.020624189502892534, "sem_correspondencia": 0.17163676626436364}, "confidence": 0.22674417813839215, "input_tokens": 45, "latency_ms": 424.4731270000557} +{"id": "g0186-marketplace_pedido-emocional-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.17376270694752835, "marketplace_pedido": 0.11944979574157266, "parceiros_ofertas": 0.06436417731375824, "sem_correspondencia": 0.6424233199971408}, "confidence": 0.6424233199971408, "input_tokens": 42, "latency_ms": 139.8768320000272} +{"id": "g0186-marketplace_pedido-emocional-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.08789192000776723, "recarga_realizar": 0.0186036539978072, "fidelidade_resgate": 0.07190271962508676, "parceiros_ofertas": 0.13794983384039972, "marketplace_pedido": 0.2622618259930751, "marketplace_compra": 0.1107859017310261, "cancelamento_linha": 0.02629712218976304, "sem_correspondencia": 0.2843070226150748}, "confidence": 0.2843070226150748, "input_tokens": 44, "latency_ms": 200.70375700004206} +{"id": "g0186-marketplace_pedido-emocional-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.20798336279367452, "marketplace_compra": 0.06639478454582072, "parceiros_ofertas": 0.0414723983626425, "sem_correspondencia": 0.6841494542978622}, "confidence": 0.6841494542978622, "input_tokens": 44, "latency_ms": 141.2782470000593} +{"id": "g0186-marketplace_pedido-emocional-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.01990320473271035, "marketplace_pedido": 0.07109173917166747, "parceiros_ofertas": 0.10402868373232686, "internet_pacote_adicional": 0.37843306707304464, "desconto_retencao": 0.0490461275037386, "seguranca_fraude": 0.06710941141372931, "roaming_duvida": 0.01362597062918912, "plano_nova_linha": 0.011485526921898475, "conta_vencimento": 0.011244493196302998, "recarga_realizar": 0.00590939755360091, "marketplace_compra": 0.05436890780274802, "sem_correspondencia": 0.2137534702690432}, "confidence": 0.37843306707304464, "input_tokens": 42, "latency_ms": 276.9203770000104} +{"id": "g0186-marketplace_pedido-emocional-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.06369490128982885, "suporte_sem_sinal": 0.23638938191242975, "seguranca_fraude": 0.1815491603199455, "roaming_duvida": 0.027435393799577698, "roaming_pacote": 0.009237568756658071, "marketplace_pedido": 0.11445184711775297, "marketplace_compra": 0.059821411521573276, "conta_vencimento": 0.017097350082566215, "recarga_realizar": 0.014149523234743451, "parceiros_ofertas": 0.05869656757491404, "recarga_saldo": 0.008685282366832477, "sem_correspondencia": 0.20879161202317764}, "confidence": 0.23638938191242975, "input_tokens": 40, "latency_ms": 284.50810599997567} +{"id": "g0186-marketplace_pedido-emocional-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.013436415314056632, "parceiros_ofertas": 0.0782992248506704, "seguranca_fraude": 0.05327783557242335, "marketplace_pedido": 0.15722332989978757, "marketplace_compra": 0.19252652046403138, "recarga_realizar": 0.005905990058918423, "troca_numero": 0.022473614798931868, "sem_correspondencia": 0.47685706904118036}, "confidence": 0.47685706904118036, "input_tokens": 44, "latency_ms": 199.3059080000421} +{"id": "g0186-marketplace_pedido-emocional-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.1371738504521206, "parceiros_ofertas": 0.06415299517372236, "marketplace_compra": 0.07635710615983922, "sem_correspondencia": 0.7223160482143178}, "confidence": 0.7223160482143178, "input_tokens": 45, "latency_ms": 141.51015899994945} +{"id": "g0186-marketplace_pedido-emocional-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.05961785776410255, "marketplace_pedido": 0.3440693200266752, "marketplace_compra": 0.08645740602315845, "sem_correspondencia": 0.5098554161860638}, "confidence": 0.5098554161860638, "input_tokens": 41, "latency_ms": 138.68472399997245} +{"id": "g0186-marketplace_pedido-emocional-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.18441052893494328, "conta_debito_automatico_digital": 0.027911900244227072, "plano_consulta": 0.06057241728059208, "reclamacao_atendimento": 0.056883761157133686, "parceiros_ofertas": 0.18319413213677396, "marketplace_pedido": 0.19187747167445465, "portabilidade": 0.018073251224152855, "sem_correspondencia": 0.2770765373477224}, "confidence": 0.2770765373477224, "input_tokens": 48, "latency_ms": 221.43157400000746} +{"id": "g0187-marketplace_pedido-longo_contexto-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 227, "length_bucket": "longo"}, "pred": "vas_consulta", "probabilities": {"conta_explicacao": 0.03610980201238653, "reclamacao_atendimento": 0.06665432569549289, "suporte_sem_sinal": 0.1841610702248477, "vas_consulta": 0.28077811493034444, "troca_numero": 0.002331143518638742, "vas_cancelamento": 0.004040460172815834, "parceiros_ofertas": 0.018703701301193237, "portabilidade": 0.006822926111454018, "internet_consumo": 0.01519276507651838, "negociacao_divida": 0.0053413492628841645, "marketplace_pedido": 0.12262543504985693, "marketplace_compra": 0.12036556960721913, "fidelidade_pontos": 0.008168948025598912, "conta_debito_automatico_digital": 0.0059532300677365285, "suporte_chip_esim": 0.007494147066506797, "sem_correspondencia": 0.11525701187650578}, "confidence": 0.28077811493034444, "input_tokens": 85, "latency_ms": 504.28672800001095} +{"id": "g0187-marketplace_pedido-longo_contexto-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 216, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.24362390144360507, "parceiros_ofertas": 0.11087803046950562, "marketplace_pedido": 0.18849056116533752, "sem_correspondencia": 0.4570075069215518}, "confidence": 0.4570075069215518, "input_tokens": 89, "latency_ms": 181.2610520000817} +{"id": "g0187-marketplace_pedido-longo_contexto-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.2089481966491068, "parceiros_ofertas": 0.054231494955959116, "marketplace_compra": 0.17223352593194716, "sem_correspondencia": 0.5645867824629869}, "confidence": 0.5645867824629869, "input_tokens": 74, "latency_ms": 162.87623099992743} +{"id": "g0187-marketplace_pedido-longo_contexto-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"parceiros_ofertas": 0.06604823433208334, "reclamacao_atendimento": 0.1616894593740471, "internet_problema_conexao": 0.04806129980053026, "conta_explicacao": 0.04470403467470388, "cancelamento_linha": 0.13070936427986604, "marketplace_compra": 0.042398389191934525, "beneficios_consulta": 0.1072215506403434, "fidelidade_pontos": 0.03685754889515667, "suporte_sem_sinal": 0.1391840420336423, "marketplace_pedido": 0.0772184799766998, "recarga_nao_creditada": 0.005178051040444238, "sem_correspondencia": 0.1407295457605484}, "confidence": 0.1616894593740471, "input_tokens": 74, "latency_ms": 314.6526319999339} +{"id": "g0187-marketplace_pedido-longo_contexto-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_explicacao": 0.03725743276412863, "internet_consumo": 0.03453174962414545, "recarga_saldo": 0.004033165965074832, "marketplace_pedido": 0.04355252513870352, "internet_problema_conexao": 0.05091800144446082, "beneficios_consulta": 0.0274754779996561, "vas_consulta": 0.13475854632091455, "marketplace_compra": 0.07311291213560425, "parceiros_ofertas": 0.027996290344762195, "internet_pacote_adicional": 0.105777903898722, "seguranca_fraude": 0.290676681833916, "sem_correspondencia": 0.1699093125299117}, "confidence": 0.290676681833916, "input_tokens": 76, "latency_ms": 303.56742999993} +{"id": "g0187-marketplace_pedido-longo_contexto-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"seguranca_fraude": 0.037188734157875304, "internet_pacote_adicional": 0.28081926173848093, "seguranca_perda_roubo": 0.041567540874944346, "marketplace_pedido": 0.07444479176075475, "vas_consulta": 0.31193175323622485, "marketplace_compra": 0.05241558229418887, "parceiros_ofertas": 0.022112978205282418, "conta_pagamento_confirmacao": 0.015924181488841144, "bonus_nao_recebido": 0.009437191122115478, "conta_contestacao": 0.022583122870597768, "recarga_saldo": 0.002891744665282006, "sem_correspondencia": 0.1286831175854121}, "confidence": 0.31193175323622485, "input_tokens": 71, "latency_ms": 304.0111049999723} +{"id": "g0187-marketplace_pedido-longo_contexto-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 162, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.13159013480790663, "marketplace_compra": 0.08623323294246667, "parceiros_ofertas": 0.04363606352696154, "sem_correspondencia": 0.7385405687226652}, "confidence": 0.7385405687226652, "input_tokens": 72, "latency_ms": 150.3722119999793} +{"id": "g0187-marketplace_pedido-longo_contexto-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.14818769803783072, "marketplace_pedido": 0.0645032827891654, "parceiros_ofertas": 0.05574318063067779, "sem_correspondencia": 0.731565838542326}, "confidence": 0.731565838542326, "input_tokens": 68, "latency_ms": 154.62416800005485} +{"id": "g0187-marketplace_pedido-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_nova_linha": 0.04424256370289706, "parceiros_ofertas": 0.14165065898980092, "vas_consulta": 0.3855674189611343, "fidelidade_resgate": 0.014680145014428424, "vas_contratacao": 0.018618933483672263, "marketplace_compra": 0.04088426299485224, "roaming_cobranca": 0.005940767351792661, "cadastro_atualizacao": 0.07580902275639215, "reclamacao_atendimento": 0.07026722141472133, "negociacao_divida": 0.009035737072799031, "portabilidade": 0.01300160560800273, "sem_correspondencia": 0.18030166264950695}, "confidence": 0.3855674189611343, "input_tokens": 73, "latency_ms": 297.5456499999609} +{"id": "g0187-marketplace_pedido-longo_contexto-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 165, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"seguranca_fraude": 0.034931907552151344, "vas_cancelamento": 0.011610259961547197, "roaming_duvida": 0.010565794673295202, "conta_segunda_via": 0.04140006986018667, "desconto_retencao": 0.019962066055914416, "suporte_configuracao": 0.024742101793427215, "conta_contestacao": 0.06215374897362542, "recarga_saldo": 0.009574686721019344, "parceiros_ofertas": 0.02021752040206338, "roaming_cobranca": 0.008100585540882981, "negociacao_divida": 0.01341747289380603, "vas_consulta": 0.36120011474304553, "marketplace_compra": 0.06837160528699673, "internet_pacote_adicional": 0.1423335901297154, "marketplace_pedido": 0.07772473687418639, "sem_correspondencia": 0.09369373853813676}, "confidence": 0.36120011474304553, "input_tokens": 69, "latency_ms": 424.9016709999296} +{"id": "g0187-marketplace_pedido-longo_contexto-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 152, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.12757932664530997, "parceiros_ofertas": 0.049016540906707165, "marketplace_pedido": 0.19191207766860435, "sem_correspondencia": 0.6314920547793785}, "confidence": 0.6314920547793785, "input_tokens": 66, "latency_ms": 151.60498600005212} +{"id": "g0187-marketplace_pedido-longo_contexto-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 200, "length_bucket": "longo"}, "pred": "vas_consulta", "probabilities": {"reclamacao_atendimento": 0.06078002746206773, "atendimento_humano": 0.10518796991770457, "desconto_retencao": 0.018498961321752067, "cadastro_atualizacao": 0.04105855994577825, "cancelamento_linha": 0.02405473833288609, "internet_consumo": 0.020407667868207705, "parceiros_ofertas": 0.15297739571046418, "marketplace_pedido": 0.10050820797957415, "marketplace_compra": 0.13060038101888236, "conta_debito_automatico_digital": 0.00438202741718078, "portabilidade": 0.006057563847366607, "negociacao_religacao": 0.008227188335539124, "seguranca_perda_roubo": 0.02544642300241048, "vas_consulta": 0.20765765504471045, "roaming_pacote": 0.0022417391251440605, "sem_correspondencia": 0.0919134936703314}, "confidence": 0.20765765504471045, "input_tokens": 82, "latency_ms": 445.4506189999847} +{"id": "g0189-parceiros_ofertas-curto_neutro-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.6972002115659515, "beneficios_consulta": 0.09908926203331267, "vas_contratacao": 0.010742119082348378, "sem_correspondencia": 0.19296840731838752}, "confidence": 0.6972002115659515, "input_tokens": 30, "latency_ms": 133.0072380000047} +{"id": "g0189-parceiros_ofertas-curto_neutro-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 0.0031121321808913155, "marketplace_pedido": 0.013182669816619391, "cadastro_atualizacao": 0.010485622051704573, "beneficios_consulta": 0.01079428377191404, "marketplace_compra": 0.0255490801038729, "vas_contratacao": 0.0029725271604371857, "recarga_realizar": 0.0006676660819553487, "conta_explicacao": 0.004248578547273863, "vas_consulta": 0.05298257594470598, "parceiros_ofertas": 0.8319567403199303, "plano_nova_linha": 0.002283656260540447, "sem_correspondencia": 0.04176446776015466}, "confidence": 0.8319567403199303, "input_tokens": 31, "latency_ms": 279.38035499994385} +{"id": "g0189-parceiros_ofertas-curto_neutro-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"conta_debito_automatico_digital": 0.01923204945901004, "marketplace_pedido": 0.04579664364403439, "fidelidade_resgate": 0.007644248610819001, "vas_contratacao": 0.006355195264810354, "vas_cancelamento": 0.002586921194467276, "bonus_nao_recebido": 0.009528084595970258, "reclamacao_atendimento": 0.025682249870360132, "marketplace_compra": 0.042445059589002826, "beneficios_consulta": 0.16560511183064824, "cadastro_atualizacao": 0.017144458256651455, "desconto_retencao": 0.008754713403728796, "conta_vencimento": 0.003241911509359832, "parceiros_ofertas": 0.5371370876580853, "plano_troca": 0.005394960252787246, "conta_segunda_via": 0.006296039983562865, "sem_correspondencia": 0.09715526487670201}, "confidence": 0.5371370876580853, "input_tokens": 32, "latency_ms": 411.4980510000805} +{"id": "g0189-parceiros_ofertas-curto_neutro-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_pacote": 0.0032101579991172433, "cadastro_atualizacao": 0.031725331269300286, "internet_consumo": 0.028575833101768908, "vas_contratacao": 0.007317492071663946, "marketplace_compra": 0.038386202294013495, "marketplace_pedido": 0.025423289509502203, "beneficios_consulta": 0.06256489283809034, "conta_explicacao": 0.018218852079048626, "parceiros_ofertas": 0.6197885700652722, "plano_nova_linha": 0.0089859429140712, "atendimento_humano": 0.018528012049778966, "sem_correspondencia": 0.13727542380837257}, "confidence": 0.6197885700652722, "input_tokens": 30, "latency_ms": 262.2185889999855} +{"id": "g0189-parceiros_ofertas-curto_neutro-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.02079911010271649, "parceiros_ofertas": 0.7107719871972957, "beneficios_consulta": 0.07564928592243629, "sem_correspondencia": 0.19277961677755148}, "confidence": 0.7107719871972957, "input_tokens": 32, "latency_ms": 133.20461400007844} +{"id": "g0189-parceiros_ofertas-curto_neutro-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.008870340007017521, "beneficios_consulta": 0.007829526596787841, "vas_contratacao": 0.001964163772345632, "parceiros_ofertas": 0.9406378531593902, "conta_segunda_via": 0.0028161895006260733, "marketplace_compra": 0.010080932574496633, "negociacao_divida": 0.0016110196747170175, "sem_correspondencia": 0.026189974714619046}, "confidence": 0.9406378531593902, "input_tokens": 32, "latency_ms": 205.93133799991392} +{"id": "g0189-parceiros_ofertas-curto_neutro-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"cancelamento_linha": 0.00622729061907974, "seguranca_perda_roubo": 0.035566489547307775, "marketplace_pedido": 0.04756439024940224, "marketplace_compra": 0.14351841566773924, "desconto_retencao": 0.03084045410609974, "cadastro_atualizacao": 0.028815414273480458, "reclamacao_atendimento": 0.03524813741960891, "beneficios_consulta": 0.45604585836750877, "vas_contratacao": 0.010295820249873433, "suporte_chip_esim": 0.015368886965662272, "negociacao_religacao": 0.006864848897264078, "sem_correspondencia": 0.1836439936369733}, "confidence": 0.45604585836750877, "input_tokens": 33, "latency_ms": 301.0684589999073} +{"id": "g0189-parceiros_ofertas-curto_neutro-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.37710368984475445, "beneficios_consulta": 0.15440142298491133, "vas_contratacao": 0.019638052393105367, "sem_correspondencia": 0.4488568347772289}, "confidence": 0.4488568347772289, "input_tokens": 32, "latency_ms": 135.24422199998298} +{"id": "g0189-parceiros_ofertas-curto_neutro-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 29, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.6291445335495264, "beneficios_consulta": 0.061434110944419175, "vas_contratacao": 0.012822600690452178, "sem_correspondencia": 0.29659875481560233}, "confidence": 0.6291445335495264, "input_tokens": 29, "latency_ms": 131.35457500004577} +{"id": "g0189-parceiros_ofertas-curto_neutro-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.005206749858769848, "parceiros_ofertas": 0.9402633461515192, "beneficios_consulta": 0.008718205756953755, "roaming_duvida": 0.00116577234142953, "vas_contratacao": 0.0009626454130988233, "cadastro_atualizacao": 0.005361504473868888, "marketplace_compra": 0.008750633478204027, "sem_correspondencia": 0.0295711425261559}, "confidence": 0.9402633461515192, "input_tokens": 30, "latency_ms": 207.75870199997826} +{"id": "g0189-parceiros_ofertas-curto_neutro-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.41205554187097265, "fidelidade_pontos": 0.046580629783922134, "beneficios_consulta": 0.29762734403219204, "troca_numero": 0.002005014897097846, "roaming_duvida": 0.006215113046136259, "atendimento_humano": 0.03585819326129966, "marketplace_pedido": 0.026735744783847517, "seguranca_perda_roubo": 0.0171014544334724, "plano_nova_linha": 0.01074752449133492, "vas_contratacao": 0.008881338364601686, "marketplace_compra": 0.02729535605654772, "sem_correspondencia": 0.10889674497857521}, "confidence": 0.41205554187097265, "input_tokens": 31, "latency_ms": 266.3213900000301} +{"id": "g0189-parceiros_ofertas-curto_neutro-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.547189290705413, "beneficios_consulta": 0.10037340139657203, "vas_contratacao": 0.014744632753821374, "sem_correspondencia": 0.3376926751441936}, "confidence": 0.547189290705413, "input_tokens": 30, "latency_ms": 133.30488400004015} +{"id": "g0190-parceiros_ofertas-informal_abreviado-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.06903761145478883, "marketplace_compra": 0.07833004943525425, "marketplace_pedido": 0.038717144272041606, "vas_contratacao": 0.006482586745393429, "desconto_retencao": 0.007518978266880146, "parceiros_ofertas": 0.7038566577012622, "troca_numero": 0.0015968116985987193, "sem_correspondencia": 0.09446016042578083}, "confidence": 0.7038566577012622, "input_tokens": 34, "latency_ms": 197.7226479999672} +{"id": "g0190-parceiros_ofertas-informal_abreviado-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.11087270596351688, "suporte_sem_sinal": 0.08061858099534788, "cadastro_atualizacao": 0.030426482970836343, "marketplace_pedido": 0.03621155693595564, "fidelidade_pontos": 0.027330370053555132, "vas_contratacao": 0.0077858253631418435, "portabilidade": 0.004506947844960178, "marketplace_compra": 0.09657901325367108, "vas_cancelamento": 0.003163221459480303, "parceiros_ofertas": 0.5123932851471467, "plano_nova_linha": 0.01060147934045371, "sem_correspondencia": 0.07951053067193431}, "confidence": 0.5123932851471467, "input_tokens": 40, "latency_ms": 285.46799099990494} +{"id": "g0190-parceiros_ofertas-informal_abreviado-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.2329814000740694, "vas_contratacao": 0.02993446611341551, "parceiros_ofertas": 0.20920461387405734, "marketplace_pedido": 0.06436465385123066, "seguranca_perda_roubo": 0.042188230123480094, "vas_cancelamento": 0.01415922498511325, "marketplace_compra": 0.05020583771675623, "sem_correspondencia": 0.3569615732618775}, "confidence": 0.3569615732618775, "input_tokens": 37, "latency_ms": 210.12914000004912} +{"id": "g0190-parceiros_ofertas-informal_abreviado-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 0.21806317176882545, "beneficios_consulta": 0.07480379059913292, "conta_segunda_via": 0.040453265627170575, "suporte_sem_sinal": 0.13375389336164814, "marketplace_compra": 0.051923642866751066, "negociacao_divida": 0.00631129683787705, "troca_numero": 0.0022340004397514196, "vas_contratacao": 0.01253933902701151, "suporte_chip_esim": 0.008247055896785272, "parceiros_ofertas": 0.33620300286271815, "marketplace_pedido": 0.02803211795201686, "sem_correspondencia": 0.08743542276031162}, "confidence": 0.33620300286271815, "input_tokens": 30, "latency_ms": 285.96340299998246} +{"id": "g0190-parceiros_ofertas-informal_abreviado-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.15129616905891952, "recarga_saldo": 0.007124239136404206, "marketplace_pedido": 0.08213017162629925, "vas_contratacao": 0.03448678191816782, "conta_segunda_via": 0.05210072191651215, "conta_debito_automatico_digital": 0.007737497824319864, "beneficios_consulta": 0.144126773350354, "sem_correspondencia": 0.5209976451690232}, "confidence": 0.5209976451690232, "input_tokens": 38, "latency_ms": 224.97227700000622} +{"id": "g0190-parceiros_ofertas-informal_abreviado-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["vas_contratacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 0.007862359667497711, "vas_contratacao": 0.017610168717091295, "beneficios_consulta": 0.047136336997872896, "internet_pacote_adicional": 0.299273052769267, "parceiros_ofertas": 0.46794327805214947, "marketplace_pedido": 0.0221636745498743, "marketplace_compra": 0.03592797490339902, "sem_correspondencia": 0.10208315434284827}, "confidence": 0.46794327805214947, "input_tokens": 36, "latency_ms": 208.30780699998286} +{"id": "g0190-parceiros_ofertas-informal_abreviado-06-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.35687495075631775, "marketplace_pedido": 0.054929529613171435, "marketplace_compra": 0.08302134461003567, "internet_consumo": 0.04528698053852425, "suporte_chip_esim": 0.020682616621612384, "beneficios_consulta": 0.15368618414594645, "vas_contratacao": 0.011235425499873433, "sem_correspondencia": 0.2742829682145186}, "confidence": 0.35687495075631775, "input_tokens": 37, "latency_ms": 211.66955900002904} +{"id": "g0190-parceiros_ofertas-informal_abreviado-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.27597626446145757, "marketplace_pedido": 0.0585914204248688, "vas_contratacao": 0.018502540485761998, "recarga_saldo": 0.004981641549781741, "parceiros_ofertas": 0.14691579023767995, "beneficios_consulta": 0.039358380329718494, "conta_vencimento": 0.005877941719570993, "internet_consumo": 0.03512194676642747, "conta_explicacao": 0.028048456970484345, "marketplace_compra": 0.20832113470559346, "roaming_pacote": 0.002793125980589372, "sem_correspondencia": 0.17551135636806578}, "confidence": 0.27597626446145757, "input_tokens": 38, "latency_ms": 268.98065900002166} +{"id": "g0190-parceiros_ofertas-informal_abreviado-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.16087754907246393, "internet_pacote_adicional": 0.22256021787487948, "conta_contestacao": 0.02704983467231594, "recarga_nao_creditada": 0.0018435721700770446, "marketplace_pedido": 0.024748167880215846, "parceiros_ofertas": 0.38701869465067, "desconto_retencao": 0.010020301270172333, "vas_contratacao": 0.0053940180360208855, "marketplace_compra": 0.040066452931706784, "internet_problema_conexao": 0.01590188341800155, "negociacao_divida": 0.00619429790393799, "sem_correspondencia": 0.09832501011953823}, "confidence": 0.38701869465067, "input_tokens": 38, "latency_ms": 291.2472519999483} +{"id": "g0190-parceiros_ofertas-informal_abreviado-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 0.0044931633136652835, "beneficios_consulta": 0.10565732884105866, "bonus_nao_recebido": 0.14768965150308322, "marketplace_compra": 0.038548524399629844, "parceiros_ofertas": 0.4213831312866702, "vas_contratacao": 0.012097636847959226, "marketplace_pedido": 0.04287982990771984, "sem_correspondencia": 0.2272507339002137}, "confidence": 0.4213831312866702, "input_tokens": 34, "latency_ms": 207.37885000005463} +{"id": "g0190-parceiros_ofertas-informal_abreviado-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"plano_troca": 0.020692356219874083, "marketplace_pedido": 0.07879381736918098, "beneficios_consulta": 0.1639399849428793, "reclamacao_atendimento": 0.04893554442937781, "conta_explicacao": 0.031576954269459764, "vas_contratacao": 0.013334906846306848, "parceiros_ofertas": 0.23051883602308346, "suporte_sem_sinal": 0.11018371735956126, "marketplace_compra": 0.1471662094886351, "negociacao_divida": 0.010959296640371392, "negociacao_religacao": 0.0063907421155470715, "sem_correspondencia": 0.13750763429572294}, "confidence": 0.23051883602308346, "input_tokens": 34, "latency_ms": 289.9863940000387} +{"id": "g0190-parceiros_ofertas-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.02255389211980436, "atendimento_humano": 0.0938340101900553, "marketplace_pedido": 0.07625262091881295, "bonus_nao_recebido": 0.03224287350252356, "marketplace_compra": 0.12912961023976857, "beneficios_consulta": 0.2534560395344516, "plano_consulta": 0.1323118725879722, "sem_correspondencia": 0.26021908090661144}, "confidence": 0.26021908090661144, "input_tokens": 35, "latency_ms": 210.26066100000662} +{"id": "g0194-parceiros_ofertas-longo_contexto-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.036552110030449794, "marketplace_compra": 0.0626733110865345, "vas_contratacao": 0.010519881939076573, "beneficios_consulta": 0.06647364337085783, "parceiros_ofertas": 0.7110943900225825, "roaming_pacote": 0.006150324405055488, "negociacao_divida": 0.011636460329314634, "sem_correspondencia": 0.09489987881612867}, "confidence": 0.7110943900225825, "input_tokens": 66, "latency_ms": 224.50015900005837} +{"id": "g0194-parceiros_ofertas-longo_contexto-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.004770407570634031, "parceiros_ofertas": 0.7132372535880558, "marketplace_pedido": 0.02314191780740089, "vas_cancelamento": 0.0015898590988190908, "seguranca_perda_roubo": 0.0035515562315860346, "conta_debito_automatico_digital": 0.002607417145952117, "recarga_realizar": 0.0015627019620543649, "beneficios_consulta": 0.055206182641732944, "bonus_nao_recebido": 0.006157916326286753, "reclamacao_atendimento": 0.01455018381561304, "marketplace_compra": 0.10695370849005341, "sem_correspondencia": 0.06667089532181156}, "confidence": 0.7132372535880558, "input_tokens": 67, "latency_ms": 313.1841690000101} +{"id": "g0194-parceiros_ofertas-longo_contexto-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"internet_pacote_adicional": 0.283485590619541, "atendimento_humano": 0.05598280190681256, "suporte_chip_esim": 0.0071993223190326555, "conta_segunda_via": 0.014570150483669293, "vas_contratacao": 0.01159182187656363, "marketplace_pedido": 0.020807985158242327, "recarga_realizar": 0.0022370221496456617, "recarga_nao_creditada": 0.0013655691835128632, "seguranca_perda_roubo": 0.006845146864153966, "marketplace_compra": 0.037917617602504, "beneficios_consulta": 0.08818131660619383, "negociacao_divida": 0.007658928611337407, "internet_problema_conexao": 0.010434474766903162, "parceiros_ofertas": 0.335589825169398, "internet_consumo": 0.04749940695008429, "sem_correspondencia": 0.06863301973240538}, "confidence": 0.335589825169398, "input_tokens": 69, "latency_ms": 425.6685689999813} +{"id": "g0194-parceiros_ofertas-longo_contexto-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 0.0014418176163364246, "desconto_retencao": 0.03581260066522472, "plano_troca": 0.012942427901708766, "reclamacao_atendimento": 0.04697515083994443, "recarga_realizar": 0.007607412218446031, "vas_contratacao": 0.020490802645975102, "seguranca_perda_roubo": 0.015461890366405086, "atendimento_humano": 0.035594782923571384, "recarga_saldo": 0.008991736726389048, "parceiros_ofertas": 0.5828079464219522, "conta_contestacao": 0.023909505559144416, "marketplace_pedido": 0.02785774549324628, "marketplace_compra": 0.027764251874941612, "negociacao_religacao": 0.003952673961244037, "beneficios_consulta": 0.07916393036601772, "sem_correspondencia": 0.0692253244194527}, "confidence": 0.5828079464219522, "input_tokens": 72, "latency_ms": 402.7947210000775} +{"id": "g0194-parceiros_ofertas-longo_contexto-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"bonus_nao_recebido": 0.026511514364983384, "marketplace_pedido": 0.055913704765671375, "roaming_pacote": 0.0011536891375512571, "conta_contestacao": 0.016958140383637445, "conta_vencimento": 0.0016786516505734384, "beneficios_consulta": 0.054609987372816936, "plano_nova_linha": 0.002082948644146641, "cancelamento_linha": 0.0005337896459071432, "conta_pagamento_confirmacao": 0.007074805358965209, "marketplace_compra": 0.1735880687254891, "parceiros_ofertas": 0.5547198222809516, "atendimento_humano": 0.026874055863409508, "vas_contratacao": 0.0031970026750580546, "portabilidade": 0.002102413982937704, "fidelidade_resgate": 0.004237372099397645, "sem_correspondencia": 0.06876403304850356}, "confidence": 0.5547198222809516, "input_tokens": 62, "latency_ms": 383.5820240000203} +{"id": "g0194-parceiros_ofertas-longo_contexto-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.7084652640708752, "beneficios_consulta": 0.09066326753773303, "vas_contratacao": 0.014376286409761536, "sem_correspondencia": 0.1864951819816302}, "confidence": 0.7084652640708752, "input_tokens": 69, "latency_ms": 175.83994299991446} +{"id": "g0194-parceiros_ofertas-longo_contexto-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_explicacao": 0.014821740917710135, "conta_pagamento_confirmacao": 0.014322280998835037, "vas_contratacao": 0.004413324443683888, "marketplace_pedido": 0.018215768185547553, "plano_nova_linha": 0.006519352603917398, "internet_pacote_adicional": 0.12539352577321153, "beneficios_consulta": 0.043327723046486834, "negociacao_divida": 0.005102522712209502, "roaming_pacote": 0.0010513430545738283, "marketplace_compra": 0.03934123398672616, "parceiros_ofertas": 0.6286789825394342, "suporte_configuracao": 0.007498628054443437, "fidelidade_resgate": 0.004982234018828504, "suporte_sem_sinal": 0.04329001565778291, "seguranca_perda_roubo": 0.0013761309784549565, "sem_correspondencia": 0.04166519302815412}, "confidence": 0.6286789825394342, "input_tokens": 64, "latency_ms": 511.7087820000279} +{"id": "g0194-parceiros_ofertas-longo_contexto-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.03395208327658062, "vas_contratacao": 0.013601687671888015, "recarga_nao_creditada": 0.0010250435394669436, "conta_vencimento": 0.002780278898543744, "recarga_saldo": 0.0016962551663692038, "negociacao_divida": 0.003876493759577134, "parceiros_ofertas": 0.8071255645374595, "vas_cancelamento": 0.001018142904883267, "desconto_retencao": 0.022032949968316715, "beneficios_consulta": 0.03932068478174647, "marketplace_compra": 0.022879855598081592, "sem_correspondencia": 0.050690959897086794}, "confidence": 0.8071255645374595, "input_tokens": 70, "latency_ms": 300.759902999971} +{"id": "g0194-parceiros_ofertas-longo_contexto-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.5905272232623274, "marketplace_compra": 0.04958407842552487, "vas_contratacao": 0.008305749670287601, "beneficios_consulta": 0.07742675220757532, "internet_consumo": 0.07991478413533902, "marketplace_pedido": 0.029785578404689317, "recarga_nao_creditada": 0.0010318821065452223, "sem_correspondencia": 0.16342395178771127}, "confidence": 0.5905272232623274, "input_tokens": 56, "latency_ms": 219.43940699998166} +{"id": "g0194-parceiros_ofertas-longo_contexto-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.016087998124271582, "cadastro_atualizacao": 0.033809126305073066, "marketplace_compra": 0.04765217502998272, "beneficios_consulta": 0.09196667613002187, "marketplace_pedido": 0.030052804240471236, "parceiros_ofertas": 0.6007572569150508, "roaming_cobranca": 0.0028718896959097234, "sem_correspondencia": 0.17680207355921906}, "confidence": 0.6007572569150508, "input_tokens": 64, "latency_ms": 229.75440100003652} +{"id": "g0194-parceiros_ofertas-longo_contexto-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_segunda_via": 0.013659633829126114, "marketplace_pedido": 0.025191713514942655, "plano_troca": 0.003454000952897072, "marketplace_compra": 0.10956249490841613, "parceiros_ofertas": 0.7779956601381044, "vas_contratacao": 0.003205472648941531, "beneficios_consulta": 0.0193216230604501, "sem_correspondencia": 0.04760940094712199}, "confidence": 0.7779956601381044, "input_tokens": 64, "latency_ms": 227.04906600006325} +{"id": "g0199-suporte_sem_sinal-regionalismo-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_saldo": 0.002361073495411056, "plano_consulta": 0.11419901754325588, "conta_debito_automatico_digital": 0.029205288160545625, "suporte_sem_sinal": 0.47069006249318407, "suporte_configuracao": 0.017582506715109053, "suporte_chip_esim": 0.004439370902031916, "atendimento_humano": 0.07806336478189936, "conta_explicacao": 0.019345839427868754, "roaming_cobranca": 0.002881708216071793, "conta_contestacao": 0.020122789731995962, "reclamacao_atendimento": 0.04151694286770704, "plano_nova_linha": 0.016395388892555728, "negociacao_religacao": 0.004072078682860096, "internet_problema_conexao": 0.031128616510729425, "internet_consumo": 0.020272937564082723, "sem_correspondencia": 0.1277230140146915}, "confidence": 0.47069006249318407, "input_tokens": 55, "latency_ms": 439.10239699994236} +{"id": "g0199-suporte_sem_sinal-regionalismo-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.006533085590858549, "conta_vencimento": 0.00399270406020045, "vas_contratacao": 0.007416877153632151, "vas_cancelamento": 0.006437156575279065, "internet_pacote_adicional": 0.12171174132407675, "internet_problema_conexao": 0.22485630866675418, "roaming_cobranca": 0.004637505220714762, "suporte_chip_esim": 0.0299799766398975, "suporte_sem_sinal": 0.2384088993665241, "suporte_configuracao": 0.03986034766359822, "plano_nova_linha": 0.008503600638225651, "conta_debito_automatico_digital": 0.012556839266537157, "troca_numero": 0.0012165549689324585, "negociacao_divida": 0.005969912988323235, "conta_contestacao": 0.055773487099502715, "sem_correspondencia": 0.23214500277694305}, "confidence": 0.2384088993665241, "input_tokens": 53, "latency_ms": 421.0811850000482} +{"id": "g0199-suporte_sem_sinal-regionalismo-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.007837263297935448, "internet_problema_conexao": 0.17204678298938175, "suporte_sem_sinal": 0.6255694769374848, "sem_correspondencia": 0.19454647677519807}, "confidence": 0.6255694769374848, "input_tokens": 51, "latency_ms": 147.43611799997325} +{"id": "g0199-suporte_sem_sinal-regionalismo-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7740657208305418, "bonus_nao_recebido": 0.014934478806349783, "suporte_configuracao": 0.023562201909311964, "suporte_chip_esim": 0.005926972637200935, "internet_problema_conexao": 0.061759879677455845, "negociacao_religacao": 0.008467031789506169, "roaming_cobranca": 0.0036729547516824697, "sem_correspondencia": 0.10761075959795101}, "confidence": 0.7740657208305418, "input_tokens": 59, "latency_ms": 234.80274299993198} +{"id": "g0199-suporte_sem_sinal-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.0115446084290967, "plano_nova_linha": 0.012346739857823075, "roaming_pacote": 0.006662962982779439, "internet_problema_conexao": 0.22231307771311434, "conta_vencimento": 0.005864405970357425, "internet_consumo": 0.06707262741284219, "conta_debito_automatico_digital": 0.04439429147834799, "vas_cancelamento": 0.01972013484490165, "atendimento_humano": 0.13350241868448545, "vas_contratacao": 0.011196276996755863, "suporte_configuracao": 0.059453216098997806, "recarga_saldo": 0.004639467565825151, "cancelamento_linha": 0.019450136960075068, "seguranca_fraude": 0.13826235655949093, "suporte_chip_esim": 0.050644747913754624, "sem_correspondencia": 0.19293253053135231}, "confidence": 0.22231307771311434, "input_tokens": 53, "latency_ms": 413.57356900005016} +{"id": "g0199-suporte_sem_sinal-regionalismo-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9137189357058093, "negociacao_religacao": 0.001897834009461787, "internet_problema_conexao": 0.01551996826207069, "sem_correspondencia": 0.06886326202265827}, "confidence": 0.9137189357058093, "input_tokens": 48, "latency_ms": 147.77882999999292} +{"id": "g0199-suporte_sem_sinal-regionalismo-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"cadastro_atualizacao": 0.02791478584691265, "negociacao_religacao": 0.006200693355712058, "suporte_sem_sinal": 0.15480742869214434, "internet_pacote_adicional": 0.17690014291374967, "internet_problema_conexao": 0.18206606241530127, "vas_consulta": 0.19688853011788462, "conta_explicacao": 0.012751539774249589, "suporte_chip_esim": 0.015300516496652575, "vas_contratacao": 0.007816944960585404, "recarga_saldo": 0.0030111376195025388, "plano_nova_linha": 0.008103097538065172, "suporte_configuracao": 0.02339003907729052, "atendimento_humano": 0.02670406094946896, "internet_consumo": 0.04585327066050726, "troca_numero": 0.0011997667235394535, "sem_correspondencia": 0.11109198285843391}, "confidence": 0.19688853011788462, "input_tokens": 51, "latency_ms": 430.46980999997686} +{"id": "g0199-suporte_sem_sinal-regionalismo-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_vencimento": 0.0023423711839359834, "atendimento_humano": 0.1083461561112469, "fidelidade_resgate": 0.01102526648105045, "suporte_chip_esim": 0.02336906974350097, "negociacao_religacao": 0.003962253002879689, "desconto_retencao": 0.021687764170115944, "suporte_sem_sinal": 0.4948931050315139, "internet_problema_conexao": 0.08635581825620381, "vas_contratacao": 0.005235933560986567, "suporte_configuracao": 0.040357264423767136, "portabilidade": 0.002776395237736944, "seguranca_perda_roubo": 0.11169424607552406, "conta_explicacao": 0.00886861290448738, "roaming_pacote": 0.004118029286095379, "plano_troca": 0.004382392200376723, "sem_correspondencia": 0.07058532233057817}, "confidence": 0.4948931050315139, "input_tokens": 57, "latency_ms": 418.9382999999225} +{"id": "g0199-suporte_sem_sinal-regionalismo-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_consulta": 0.15647593271758722, "suporte_chip_esim": 0.010205498982080716, "negociacao_religacao": 0.005561492452447705, "internet_problema_conexao": 0.0906130008544, "conta_segunda_via": 0.016326541217918388, "atendimento_humano": 0.06466233039457442, "seguranca_fraude": 0.09594577631308882, "suporte_sem_sinal": 0.3576519817289597, "suporte_configuracao": 0.028468532726370538, "seguranca_perda_roubo": 0.05153516723198491, "vas_contratacao": 0.007827431960447587, "sem_correspondencia": 0.11472631342014002}, "confidence": 0.3576519817289597, "input_tokens": 49, "latency_ms": 314.52951699998266} +{"id": "g0199-suporte_sem_sinal-regionalismo-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7745059493233426, "conta_explicacao": 0.010966575283863363, "internet_problema_conexao": 0.05652668962845065, "negociacao_religacao": 0.006492215511026583, "fidelidade_resgate": 0.015581997837033021, "suporte_configuracao": 0.025177357028115403, "suporte_chip_esim": 0.0036316618151805277, "sem_correspondencia": 0.10711755357298784}, "confidence": 0.7745059493233426, "input_tokens": 51, "latency_ms": 231.4147789999197} +{"id": "g0199-suporte_sem_sinal-regionalismo-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_consumo": 0.02269246512507225, "suporte_chip_esim": 0.009538064278026512, "suporte_sem_sinal": 0.7751952058015936, "troca_numero": 0.00042358882898770435, "suporte_configuracao": 0.007922531677432508, "recarga_saldo": 0.00037199481215968516, "beneficios_consulta": 0.01882033709725058, "seguranca_perda_roubo": 0.022396013987152085, "internet_problema_conexao": 0.024164131677480143, "reclamacao_atendimento": 0.03898820104128083, "negociacao_religacao": 0.0014781841803199747, "sem_correspondencia": 0.07800928149324406}, "confidence": 0.7751952058015936, "input_tokens": 51, "latency_ms": 295.42895500003397} +{"id": "g0199-suporte_sem_sinal-regionalismo-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.749870759321652, "negociacao_religacao": 0.005496897138496044, "negociacao_divida": 0.008440539971707604, "internet_problema_conexao": 0.07062853705042256, "suporte_chip_esim": 0.01093841318140781, "suporte_configuracao": 0.031948412941131245, "conta_segunda_via": 0.0122073029062839, "sem_correspondencia": 0.11046913748889882}, "confidence": 0.749870759321652, "input_tokens": 48, "latency_ms": 235.97169499998927} +{"id": "g0200-suporte_sem_sinal-emocional-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.8795600730082409, "internet_problema_conexao": 0.012501664739139336, "negociacao_religacao": 0.0051932410566488145, "sem_correspondencia": 0.10274502119597095}, "confidence": 0.8795600730082409, "input_tokens": 42, "latency_ms": 143.68326199996773} +{"id": "g0200-suporte_sem_sinal-emocional-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.03254150128079408, "suporte_chip_esim": 0.005860145697007577, "negociacao_religacao": 0.006437660736780231, "roaming_duvida": 0.010816823670240528, "internet_problema_conexao": 0.4583225934029598, "suporte_sem_sinal": 0.2648132368293556, "negociacao_divida": 0.005216119318648039, "conta_contestacao": 0.0384678500485904, "vas_cancelamento": 0.003930408372739941, "recarga_realizar": 0.0017454757194475905, "atendimento_humano": 0.03783325424341518, "sem_correspondencia": 0.13401493068002104}, "confidence": 0.4583225934029598, "input_tokens": 48, "latency_ms": 303.65497699995103} +{"id": "g0200-suporte_sem_sinal-emocional-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.006229153632789228, "suporte_chip_esim": 0.007738748202141334, "roaming_duvida": 0.02662491885771447, "suporte_configuracao": 0.027538788349404316, "internet_problema_conexao": 0.012743218368412822, "vas_cancelamento": 0.012291024985287457, "suporte_sem_sinal": 0.8285870856721748, "sem_correspondencia": 0.07824706193207566}, "confidence": 0.8285870856721748, "input_tokens": 50, "latency_ms": 238.94302500002595} +{"id": "g0200-suporte_sem_sinal-emocional-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9115289670738048, "internet_problema_conexao": 0.028118493693326616, "negociacao_religacao": 0.002505626521228396, "sem_correspondencia": 0.05784691271164021}, "confidence": 0.9115289670738048, "input_tokens": 48, "latency_ms": 149.95778399998017} +{"id": "g0200-suporte_sem_sinal-emocional-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.008211695885685497, "internet_pacote_adicional": 0.24515060675563258, "suporte_chip_esim": 0.016298156834443085, "vas_contratacao": 0.008609978747900355, "conta_pagamento_confirmacao": 0.018573774451740757, "internet_problema_conexao": 0.04161122492167012, "suporte_sem_sinal": 0.2776421093900734, "conta_contestacao": 0.03423862639646419, "troca_numero": 0.07941762489111827, "beneficios_consulta": 0.048805426758853326, "suporte_configuracao": 0.03120279070936923, "sem_correspondencia": 0.19023798425704921}, "confidence": 0.2776421093900734, "input_tokens": 44, "latency_ms": 290.2264809999906} +{"id": "g0200-suporte_sem_sinal-emocional-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.020615235083843123, "conta_segunda_via": 0.006020573000769007, "negociacao_religacao": 0.0030850111675676337, "conta_vencimento": 0.0016825512376474109, "suporte_chip_esim": 0.1228904805350877, "internet_problema_conexao": 0.02502940050051336, "suporte_sem_sinal": 0.7686963719465688, "sem_correspondencia": 0.05198037652800298}, "confidence": 0.7686963719465688, "input_tokens": 47, "latency_ms": 223.35181699997975} +{"id": "g0200-suporte_sem_sinal-emocional-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.04796972789294316, "fidelidade_pontos": 0.033879607340038906, "recarga_realizar": 0.002083849824936819, "negociacao_religacao": 0.005392275193325223, "conta_explicacao": 0.009983547793515263, "roaming_cobranca": 0.021558051562463452, "suporte_chip_esim": 0.007619709578287136, "suporte_configuracao": 0.02510305823932326, "internet_problema_conexao": 0.04201218786954654, "roaming_duvida": 0.015722064034149358, "suporte_sem_sinal": 0.6904505373903342, "sem_correspondencia": 0.09822538328113664}, "confidence": 0.6904505373903342, "input_tokens": 43, "latency_ms": 295.10887699996147} +{"id": "g0200-suporte_sem_sinal-emocional-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.06580216170527843, "cancelamento_linha": 0.017330837763664633, "suporte_sem_sinal": 0.3842990975597218, "negociacao_religacao": 0.010627876807911685, "internet_problema_conexao": 0.09828505633979513, "seguranca_perda_roubo": 0.15337265651958734, "suporte_chip_esim": 0.010298307801846422, "sem_correspondencia": 0.2599840055021946}, "confidence": 0.3842990975597218, "input_tokens": 43, "latency_ms": 224.57928099993296} +{"id": "g0200-suporte_sem_sinal-emocional-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.0072601074825422345, "reclamacao_atendimento": 0.11530980553780024, "suporte_sem_sinal": 0.6166008556070162, "suporte_configuracao": 0.026772005948759822, "plano_consulta": 0.04250184301555532, "roaming_cobranca": 0.002595800590328009, "internet_problema_conexao": 0.03648325356637556, "fidelidade_pontos": 0.011949175445032595, "bonus_nao_recebido": 0.016069052646841265, "negociacao_religacao": 0.0038182607393361704, "suporte_chip_esim": 0.0038765002909559635, "sem_correspondencia": 0.1167633391294567}, "confidence": 0.6166008556070162, "input_tokens": 42, "latency_ms": 294.52168000000256} +{"id": "g0200-suporte_sem_sinal-emocional-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.17772263288035706, "suporte_sem_sinal": 0.4523401639523122, "negociacao_religacao": 0.012229851540817543, "sem_correspondencia": 0.3577073516265132}, "confidence": 0.4523401639523122, "input_tokens": 44, "latency_ms": 145.68718199996056} +{"id": "g0200-suporte_sem_sinal-emocional-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.03650346471446053, "suporte_sem_sinal": 0.8089392943235066, "negociacao_religacao": 0.0060248473934216605, "sem_correspondencia": 0.1485323935686112}, "confidence": 0.8089392943235066, "input_tokens": 40, "latency_ms": 144.02253499997641} +{"id": "g0200-suporte_sem_sinal-emocional-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.8845453981945114, "internet_problema_conexao": 0.021490067543788825, "negociacao_religacao": 0.01074443865676092, "sem_correspondencia": 0.08322009560493886}, "confidence": 0.8845453981945114, "input_tokens": 46, "latency_ms": 145.7089430000451} +{"id": "g0201-suporte_sem_sinal-longo_contexto-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 240, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7380190078846489, "portabilidade": 0.002044406139485404, "suporte_configuracao": 0.01163520412627659, "negociacao_religacao": 0.0021473540654634556, "suporte_chip_esim": 0.004559973465387331, "internet_problema_conexao": 0.03950268926785302, "troca_numero": 0.0005754037089085344, "sem_correspondencia": 0.20151596134197672}, "confidence": 0.7380190078846489, "input_tokens": 96, "latency_ms": 247.75140599990664} +{"id": "g0201-suporte_sem_sinal-longo_contexto-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 226, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0018455538858903624, "suporte_sem_sinal": 0.9249140133544413, "internet_problema_conexao": 0.03805637159367558, "sem_correspondencia": 0.03518406116599268}, "confidence": 0.9249140133544413, "input_tokens": 96, "latency_ms": 177.9884889999721} +{"id": "g0201-suporte_sem_sinal-longo_contexto-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.16187312724161568, "suporte_configuracao": 0.030912443088607904, "cadastro_atualizacao": 0.013996483347481837, "suporte_chip_esim": 0.19468868697742592, "negociacao_religacao": 0.0031572695826608765, "fidelidade_pontos": 0.00555253850770652, "suporte_sem_sinal": 0.5005867930422686, "sem_correspondencia": 0.08923265821223265}, "confidence": 0.5005867930422686, "input_tokens": 84, "latency_ms": 246.42242799995984} +{"id": "g0201-suporte_sem_sinal-longo_contexto-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.06814017169036958, "negociacao_religacao": 0.002505694058509478, "suporte_sem_sinal": 0.7941957738061298, "sem_correspondencia": 0.13515836044499116}, "confidence": 0.7941957738061298, "input_tokens": 88, "latency_ms": 178.89000299999225} +{"id": "g0201-suporte_sem_sinal-longo_contexto-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.05094060243555802, "suporte_sem_sinal": 0.6098109263926501, "suporte_chip_esim": 0.10015197716194064, "vas_cancelamento": 0.015380192565673736, "marketplace_compra": 0.0049637805939190685, "internet_problema_conexao": 0.06945565026387276, "negociacao_religacao": 0.0036696460965220386, "sem_correspondencia": 0.14562722448986362}, "confidence": 0.6098109263926501, "input_tokens": 86, "latency_ms": 248.73270099999445} +{"id": "g0201-suporte_sem_sinal-longo_contexto-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 254, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.46052196215029595, "negociacao_religacao": 0.007503156038177537, "internet_problema_conexao": 0.3974106831891844, "sem_correspondencia": 0.13456419862234212}, "confidence": 0.46052196215029595, "input_tokens": 96, "latency_ms": 174.23053300001357} +{"id": "g0201-suporte_sem_sinal-longo_contexto-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 216, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.11161900899044612, "marketplace_pedido": 0.00537537252875841, "recarga_saldo": 0.0011358862409159287, "roaming_duvida": 0.004894164648391588, "suporte_chip_esim": 0.02893553640214522, "seguranca_fraude": 0.026120582107280278, "conta_explicacao": 0.010916279271961916, "negociacao_religacao": 0.0052921239277394505, "suporte_sem_sinal": 0.25488687902792234, "vas_contratacao": 0.002545309386970457, "conta_debito_automatico_digital": 0.0079876933724663, "internet_problema_conexao": 0.17784386318938644, "parceiros_ofertas": 0.007804939468371757, "plano_consulta": 0.01296435364753565, "suporte_configuracao": 0.03828611798879287, "sem_correspondencia": 0.3033918898009153}, "confidence": 0.3033918898009153, "input_tokens": 87, "latency_ms": 513.396911999962} +{"id": "g0201-suporte_sem_sinal-longo_contexto-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 209, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.006335150851672755, "internet_problema_conexao": 0.09502003943674515, "suporte_sem_sinal": 0.7833902139873565, "sem_correspondencia": 0.11525459572422551}, "confidence": 0.7833902139873565, "input_tokens": 86, "latency_ms": 169.69780299996273} +{"id": "g0201-suporte_sem_sinal-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 224, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.009668793097043346, "internet_problema_conexao": 0.5284026624976399, "suporte_configuracao": 0.05555729692173167, "sem_correspondencia": 0.40637124748358516}, "confidence": 0.5284026624976399, "input_tokens": 86, "latency_ms": 169.89916599993649} +{"id": "g0201-suporte_sem_sinal-longo_contexto-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 216, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"troca_numero": 0.0005833362950119507, "suporte_configuracao": 0.012316357637603666, "suporte_chip_esim": 0.0031617072697925773, "negociacao_religacao": 0.0015389155962863285, "suporte_sem_sinal": 0.8198127941754316, "roaming_pacote": 0.0012917357105947976, "internet_problema_conexao": 0.03984814604615628, "sem_correspondencia": 0.12144700726912275}, "confidence": 0.8198127941754316, "input_tokens": 90, "latency_ms": 251.89221099992665} +{"id": "g0201-suporte_sem_sinal-longo_contexto-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"marketplace_pedido": 0.020000074990097202, "troca_numero": 0.0014409607481658806, "fidelidade_resgate": 0.010013195220995473, "parceiros_ofertas": 0.014701002962002668, "roaming_pacote": 0.003184100062777291, "suporte_configuracao": 0.043420931483662294, "plano_nova_linha": 0.008199447216440328, "suporte_sem_sinal": 0.4650103666358798, "internet_problema_conexao": 0.20540789726227043, "negociacao_religacao": 0.00730024777819625, "suporte_chip_esim": 0.022573341735328628, "sem_correspondencia": 0.19874843390418376}, "confidence": 0.4650103666358798, "input_tokens": 84, "latency_ms": 316.39822199997525} +{"id": "g0201-suporte_sem_sinal-longo_contexto-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 97, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.1372151714132775, "suporte_sem_sinal": 0.6121052091742396, "conta_vencimento": 0.0009062362641866871, "negociacao_religacao": 0.0014234442925034497, "recarga_realizar": 0.0008438584299452375, "parceiros_ofertas": 0.011686201559016842, "suporte_configuracao": 0.014228325765349693, "suporte_chip_esim": 0.0038839742778808985, "fidelidade_pontos": 0.003735466506986191, "reclamacao_atendimento": 0.0444362735709614, "conta_debito_automatico_digital": 0.0023489923457631983, "sem_correspondencia": 0.16718684639988932}, "confidence": 0.6121052091742396, "input_tokens": 97, "latency_ms": 345.7701069999075} +{"id": "g0203-suporte_configuracao-curto_neutro-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.03110115614198579, "vas_consulta": 0.08663222971049037, "reclamacao_atendimento": 0.04450673626552051, "seguranca_fraude": 0.02476283544586165, "conta_explicacao": 0.011599291159209948, "internet_problema_conexao": 0.03951463490543751, "parceiros_ofertas": 0.03203178581607262, "marketplace_compra": 0.01490097498484319, "internet_pacote_adicional": 0.07064469184966643, "suporte_configuracao": 0.4558171944909438, "suporte_sem_sinal": 0.07542445538723638, "sem_correspondencia": 0.11306401384273176}, "confidence": 0.4558171944909438, "input_tokens": 38, "latency_ms": 309.26834199999576} +{"id": "g0203-suporte_configuracao-curto_neutro-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.09665720340312968, "seguranca_fraude": 0.08185973167071563, "seguranca_perda_roubo": 0.07921033496465676, "vas_cancelamento": 0.009285591711354478, "suporte_configuracao": 0.402814902230064, "desconto_retencao": 0.02737456051055708, "suporte_sem_sinal": 0.13627040633677778, "roaming_pacote": 0.005151653290220759, "negociacao_religacao": 0.004629729865379383, "conta_vencimento": 0.005909520774367875, "suporte_chip_esim": 0.014827146464147936, "sem_correspondencia": 0.13600921877862865}, "confidence": 0.402814902230064, "input_tokens": 35, "latency_ms": 298.24378799992246} +{"id": "g0203-suporte_configuracao-curto_neutro-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.037238544553992114, "suporte_chip_esim": 0.007368304071167311, "internet_problema_conexao": 0.1296866048644285, "plano_consulta": 0.04121143242289965, "suporte_sem_sinal": 0.1291562278506033, "seguranca_fraude": 0.029513285505869367, "conta_explicacao": 0.011789953899603843, "reclamacao_atendimento": 0.08078796164468237, "internet_consumo": 0.05600485775977118, "suporte_configuracao": 0.362732726939445, "internet_pacote_adicional": 0.022396317915733297, "sem_correspondencia": 0.09211378257180404}, "confidence": 0.362732726939445, "input_tokens": 38, "latency_ms": 337.2705340000266} +{"id": "g0203-suporte_configuracao-curto_neutro-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.011707116620755336, "conta_explicacao": 0.03593516652040323, "conta_segunda_via": 0.08254698502506438, "suporte_sem_sinal": 0.1460946024693673, "suporte_chip_esim": 0.03722283171333422, "conta_vencimento": 0.006172187505647598, "internet_problema_conexao": 0.0401318065423817, "seguranca_fraude": 0.1090913468125106, "conta_debito_automatico_digital": 0.0494039980345555, "roaming_duvida": 0.013164359818723466, "seguranca_perda_roubo": 0.05862458308123402, "conta_contestacao": 0.055588896230452864, "suporte_configuracao": 0.10617450417050664, "recarga_nao_creditada": 0.0035529098709941773, "parceiros_ofertas": 0.03601152379415743, "sem_correspondencia": 0.20857718178991153}, "confidence": 0.20857718178991153, "input_tokens": 37, "latency_ms": 444.91021200008163} +{"id": "g0203-suporte_configuracao-curto_neutro-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.01467807927948417, "roaming_duvida": 0.010279176507835658, "plano_nova_linha": 0.01388857200639055, "portabilidade": 0.01005113752435001, "vas_consulta": 0.06565070738371612, "suporte_chip_esim": 0.008654398634085092, "bonus_nao_recebido": 0.009152103925165998, "troca_numero": 0.0032459654990629264, "internet_problema_conexao": 0.2835723391055308, "suporte_sem_sinal": 0.156021993554596, "suporte_configuracao": 0.29639332768858734, "sem_correspondencia": 0.12841219889119532}, "confidence": 0.29639332768858734, "input_tokens": 34, "latency_ms": 294.0299040000127} +{"id": "g0203-suporte_configuracao-curto_neutro-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.06548812631674919, "suporte_configuracao": 0.5027739730096511, "suporte_chip_esim": 0.00947480783840748, "sem_correspondencia": 0.4222630928351922}, "confidence": 0.5027739730096511, "input_tokens": 35, "latency_ms": 148.07856999993874} +{"id": "g0203-suporte_configuracao-curto_neutro-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.03048965163370957, "suporte_chip_esim": 0.021888130569919523, "suporte_configuracao": 0.4858295645429519, "sem_correspondencia": 0.46179265325341906}, "confidence": 0.4858295645429519, "input_tokens": 34, "latency_ms": 146.28930799995032} +{"id": "g0203-suporte_configuracao-curto_neutro-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_segunda_via": 0.06399331641233307, "beneficios_consulta": 0.12735360172902335, "roaming_pacote": 0.009739021244586228, "suporte_sem_sinal": 0.145482740888373, "suporte_configuracao": 0.044656620742674916, "negociacao_divida": 0.01019578558266576, "seguranca_perda_roubo": 0.08490938234632446, "portabilidade": 0.01509806711628298, "internet_problema_conexao": 0.025979815510260594, "internet_consumo": 0.05799659400824229, "fidelidade_resgate": 0.019784689743526276, "plano_consulta": 0.10422095838485697, "suporte_chip_esim": 0.023847530239115698, "conta_pagamento_confirmacao": 0.059308656081648495, "seguranca_fraude": 0.06407571237870369, "sem_correspondencia": 0.1433575075913822}, "confidence": 0.145482740888373, "input_tokens": 32, "latency_ms": 430.1355640000111} +{"id": "g0203-suporte_configuracao-curto_neutro-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.026172077756553485, "suporte_chip_esim": 0.011261195277899382, "reclamacao_atendimento": 0.0783099192533033, "conta_contestacao": 0.030574538053247453, "suporte_configuracao": 0.5067109196609608, "bonus_nao_recebido": 0.00858764863619956, "suporte_sem_sinal": 0.10411092086292571, "sem_correspondencia": 0.23427278049891023}, "confidence": 0.5067109196609608, "input_tokens": 35, "latency_ms": 227.85782599999038} +{"id": "g0203-suporte_configuracao-curto_neutro-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_nova_linha": 0.03446083287777144, "suporte_configuracao": 0.28798873439383976, "suporte_chip_esim": 0.022843492243399054, "recarga_realizar": 0.003410364644104996, "internet_pacote_adicional": 0.2924784842520317, "suporte_sem_sinal": 0.15753499333660556, "internet_problema_conexao": 0.025196605486653045, "sem_correspondencia": 0.17608649276559443}, "confidence": 0.2924784842520317, "input_tokens": 34, "latency_ms": 218.68906800000332} +{"id": "g0203-suporte_configuracao-curto_neutro-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 0.12853193372859573, "internet_pacote_adicional": 0.16350422913793636, "fidelidade_resgate": 0.014613662948461689, "marketplace_pedido": 0.029874989971576654, "suporte_configuracao": 0.3037609479187123, "bonus_nao_recebido": 0.009382738797339184, "vas_consulta": 0.11446280112347659, "suporte_chip_esim": 0.007269069137534144, "plano_troca": 0.00991001266457615, "internet_problema_conexao": 0.04379278451990884, "beneficios_consulta": 0.0734169488312929, "sem_correspondencia": 0.1014798812205895}, "confidence": 0.3037609479187123, "input_tokens": 32, "latency_ms": 299.6340610000061} +{"id": "g0203-suporte_configuracao-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.0361361461636554, "suporte_sem_sinal": 0.28938799719192837, "suporte_chip_esim": 0.03017844406655224, "sem_correspondencia": 0.644297412577864}, "confidence": 0.644297412577864, "input_tokens": 32, "latency_ms": 147.2867340000903} +{"id": "g0204-suporte_configuracao-informal_abreviado-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.48968789369086463, "suporte_chip_esim": 0.05189124535869396, "portabilidade": 0.021718839355381332, "cadastro_atualizacao": 0.060183961420844936, "suporte_sem_sinal": 0.16558230054327244, "roaming_cobranca": 0.004064943207941965, "internet_problema_conexao": 0.0192971883006637, "sem_correspondencia": 0.18757362812233702}, "confidence": 0.48968789369086463, "input_tokens": 37, "latency_ms": 222.5365959999408} +{"id": "g0204-suporte_configuracao-informal_abreviado-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_consulta": 0.08633792366916895, "beneficios_consulta": 0.06226319215287688, "suporte_sem_sinal": 0.09574823870669968, "conta_debito_automatico_digital": 0.026143810072659694, "recarga_nao_creditada": 0.006116386075783677, "suporte_configuracao": 0.24984817776043317, "suporte_chip_esim": 0.021435478606298432, "internet_problema_conexao": 0.06596696175455685, "recarga_realizar": 0.006297648006437205, "vas_consulta": 0.039337690436640385, "cadastro_atualizacao": 0.023366993356476455, "seguranca_fraude": 0.044634934468373376, "roaming_duvida": 0.020077325195859447, "portabilidade": 0.014237324018034316, "conta_segunda_via": 0.017185095251426967, "sem_correspondencia": 0.22100282046827452}, "confidence": 0.24984817776043317, "input_tokens": 38, "latency_ms": 431.18511100010437} +{"id": "g0204-suporte_configuracao-informal_abreviado-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.3089787214371436, "suporte_sem_sinal": 0.2599776261310684, "portabilidade": 0.019402903496333414, "roaming_duvida": 0.019256683996554867, "suporte_chip_esim": 0.00803623495820517, "beneficios_consulta": 0.047866938180214924, "internet_problema_conexao": 0.07564612111672918, "sem_correspondencia": 0.26083477068375044}, "confidence": 0.3089787214371436, "input_tokens": 42, "latency_ms": 226.38524499996038} +{"id": "g0204-suporte_configuracao-informal_abreviado-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.3498912227992274, "suporte_chip_esim": 0.01932828748739892, "fidelidade_pontos": 0.06994831855974992, "negociacao_religacao": 0.07894893226473261, "roaming_duvida": 0.02279395835615544, "conta_contestacao": 0.02399434739573993, "recarga_realizar": 0.006612649226630145, "recarga_saldo": 0.0036303126240157064, "beneficios_consulta": 0.08344652710606158, "portabilidade": 0.011935212810976908, "troca_numero": 0.003267751795899298, "internet_problema_conexao": 0.034152997317635395, "suporte_sem_sinal": 0.1040916822772948, "cadastro_atualizacao": 0.027155190817548927, "marketplace_pedido": 0.026157394227199676, "sem_correspondencia": 0.13464521493373333}, "confidence": 0.3498912227992274, "input_tokens": 35, "latency_ms": 388.4144529999958} +{"id": "g0204-suporte_configuracao-informal_abreviado-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"vas_consulta": 0.11784327677707498, "seguranca_fraude": 0.04502383121885922, "suporte_configuracao": 0.3562953071868262, "recarga_realizar": 0.00477896284494438, "conta_debito_automatico_digital": 0.008446304591681782, "plano_troca": 0.0073351845450474774, "internet_problema_conexao": 0.0278725676652803, "bonus_nao_recebido": 0.010032619900931208, "suporte_chip_esim": 0.02599623010845629, "internet_consumo": 0.06630240000024587, "suporte_sem_sinal": 0.16397143311269075, "sem_correspondencia": 0.1661018820479615}, "confidence": 0.3562953071868262, "input_tokens": 37, "latency_ms": 309.58462399996733} +{"id": "g0204-suporte_configuracao-informal_abreviado-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.277629715112559, "internet_problema_conexao": 0.10248015512569537, "plano_consulta": 0.07708478302380892, "beneficios_consulta": 0.0864414237017698, "plano_troca": 0.008154381414002692, "conta_debito_automatico_digital": 0.033874192787096205, "suporte_sem_sinal": 0.1492298458025469, "troca_numero": 0.0021833943667731175, "suporte_chip_esim": 0.010326705381690312, "bonus_nao_recebido": 0.035025702419156104, "negociacao_divida": 0.005321873113024696, "sem_correspondencia": 0.2122478277518769}, "confidence": 0.277629715112559, "input_tokens": 35, "latency_ms": 300.76388800000586} +{"id": "g0204-suporte_configuracao-informal_abreviado-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"bonus_nao_recebido": 0.05510498056826236, "suporte_sem_sinal": 0.2013253513353313, "suporte_configuracao": 0.45548178473072726, "suporte_chip_esim": 0.007017880482099564, "internet_problema_conexao": 0.07160459258767052, "conta_vencimento": 0.0053354304655800445, "cancelamento_linha": 0.004667690824688668, "sem_correspondencia": 0.19946228900564028}, "confidence": 0.45548178473072726, "input_tokens": 38, "latency_ms": 220.19637500000044} +{"id": "g0204-suporte_configuracao-informal_abreviado-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.017528565975983644, "internet_problema_conexao": 0.012419379582298669, "suporte_configuracao": 0.6297387019582001, "sem_correspondencia": 0.3403133524835176}, "confidence": 0.6297387019582001, "input_tokens": 39, "latency_ms": 150.04053100005876} +{"id": "g0204-suporte_configuracao-informal_abreviado-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_contestacao": 0.0600037568530147, "suporte_configuracao": 0.4371705877249759, "cadastro_atualizacao": 0.032915485861533755, "suporte_sem_sinal": 0.15709858454668096, "recarga_realizar": 0.00460874359662204, "internet_problema_conexao": 0.04900612935408966, "suporte_chip_esim": 0.03363840455834889, "sem_correspondencia": 0.22555830750473407}, "confidence": 0.4371705877249759, "input_tokens": 40, "latency_ms": 223.30007799996565} +{"id": "g0204-suporte_configuracao-informal_abreviado-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.03633610595138929, "recarga_realizar": 0.005035611423121499, "suporte_chip_esim": 0.018328186444615476, "plano_nova_linha": 0.023461750186893917, "suporte_configuracao": 0.3840253718201776, "internet_pacote_adicional": 0.10356670798908525, "conta_vencimento": 0.003477984867256336, "beneficios_consulta": 0.05125199347825244, "bonus_nao_recebido": 0.007262082897279462, "conta_pagamento_confirmacao": 0.011444361148943911, "suporte_sem_sinal": 0.1698198497147506, "sem_correspondencia": 0.1859899940782342}, "confidence": 0.3840253718201776, "input_tokens": 35, "latency_ms": 297.9746549999618} +{"id": "g0204-suporte_configuracao-informal_abreviado-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 0.1728238980451967, "negociacao_religacao": 0.006512736234165753, "beneficios_consulta": 0.09312134613355487, "conta_contestacao": 0.040165101873857835, "recarga_realizar": 0.00432771508419477, "marketplace_pedido": 0.017086785978893928, "plano_nova_linha": 0.0185903243801362, "fidelidade_pontos": 0.0346546596917116, "suporte_chip_esim": 0.034266402470496025, "conta_debito_automatico_digital": 0.01965910089683802, "reclamacao_atendimento": 0.05118792338918398, "conta_explicacao": 0.023634233538144415, "suporte_configuracao": 0.30169205099679924, "internet_problema_conexao": 0.03462713352058112, "conta_segunda_via": 0.01329108847134034, "sem_correspondencia": 0.1343594992949052}, "confidence": 0.30169205099679924, "input_tokens": 38, "latency_ms": 419.22205900004883} +{"id": "g0204-suporte_configuracao-informal_abreviado-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.009303000318138877, "suporte_configuracao": 0.31380520936744, "suporte_chip_esim": 0.010248765893447824, "seguranca_fraude": 0.10996566551555222, "internet_problema_conexao": 0.07512332897822349, "negociacao_divida": 0.010287973644597919, "suporte_sem_sinal": 0.24719275356269158, "sem_correspondencia": 0.22407330271990808}, "confidence": 0.31380520936744, "input_tokens": 40, "latency_ms": 226.21487000003526} +{"id": "g0206-suporte_configuracao-regionalismo-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"recarga_saldo": 0.00514776826125038, "vas_contratacao": 0.010934267356012274, "roaming_pacote": 0.004805258546847977, "internet_problema_conexao": 0.07451878599105456, "negociacao_religacao": 0.007823521387927553, "portabilidade": 0.015945293246884543, "beneficios_consulta": 0.07355471810034987, "cancelamento_linha": 0.004471119559870952, "suporte_configuracao": 0.4325622086608739, "suporte_sem_sinal": 0.1253101844386784, "marketplace_compra": 0.024990184604975353, "fidelidade_resgate": 0.015222790877860649, "desconto_retencao": 0.008133802684155146, "fidelidade_pontos": 0.039456315926556525, "suporte_chip_esim": 0.020900581343480665, "sem_correspondencia": 0.13622319901322125}, "confidence": 0.4325622086608739, "input_tokens": 39, "latency_ms": 392.66813300002923} +{"id": "g0206-suporte_configuracao-regionalismo-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.050705656073348204, "internet_problema_conexao": 0.12847213908228655, "suporte_sem_sinal": 0.15727176002657844, "roaming_pacote": 0.008366096094730996, "plano_troca": 0.0224515703219594, "negociacao_divida": 0.008242572928908027, "beneficios_consulta": 0.20751084215386545, "recarga_nao_creditada": 0.003419186878902771, "conta_pagamento_confirmacao": 0.01748262392030502, "fidelidade_resgate": 0.010902906826091942, "conta_vencimento": 0.005571459439447604, "suporte_configuracao": 0.1094064401379285, "negociacao_religacao": 0.028808885740522133, "bonus_nao_recebido": 0.008783042658733512, "recarga_saldo": 0.0037179784199724494, "sem_correspondencia": 0.228886839296419}, "confidence": 0.228886839296419, "input_tokens": 43, "latency_ms": 407.3642299999847} +{"id": "g0206-suporte_configuracao-regionalismo-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.013826900865897919, "suporte_sem_sinal": 0.10253344943909727, "parceiros_ofertas": 0.027400863803839035, "internet_problema_conexao": 0.32517648609114225, "conta_segunda_via": 0.013781874208057323, "suporte_configuracao": 0.39698611424978497, "seguranca_perda_roubo": 0.019970421247411052, "sem_correspondencia": 0.10032389009477016}, "confidence": 0.39698611424978497, "input_tokens": 44, "latency_ms": 236.97248799999215} +{"id": "g0206-suporte_configuracao-regionalismo-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.00882681154718832, "suporte_chip_esim": 0.0165843996165095, "suporte_configuracao": 0.3717724873320564, "seguranca_fraude": 0.07733388025436239, "internet_consumo": 0.04511196038134881, "seguranca_perda_roubo": 0.08914135888329572, "internet_problema_conexao": 0.02195489903015604, "bonus_nao_recebido": 0.009511429546309074, "suporte_sem_sinal": 0.1333122215550181, "recarga_realizar": 0.0032825706525534347, "vas_contratacao": 0.013042064013161742, "sem_correspondencia": 0.21012591718804047}, "confidence": 0.3717724873320564, "input_tokens": 41, "latency_ms": 303.2211219999681} +{"id": "g0206-suporte_configuracao-regionalismo-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.4064928803253931, "internet_problema_conexao": 0.10402899778040486, "portabilidade": 0.016852718725569777, "suporte_chip_esim": 0.023063966344652805, "marketplace_pedido": 0.02038795421060681, "suporte_sem_sinal": 0.26182491952757864, "parceiros_ofertas": 0.027614526028198617, "sem_correspondencia": 0.1397340370575954}, "confidence": 0.4064928803253931, "input_tokens": 48, "latency_ms": 223.68710399996417} +{"id": "g0206-suporte_configuracao-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.008558233202033026, "suporte_sem_sinal": 0.12666372744647267, "seguranca_perda_roubo": 0.03866176697872739, "conta_debito_automatico_digital": 0.09085438573518848, "plano_consulta": 0.2036749181325814, "conta_explicacao": 0.03681651874873069, "suporte_chip_esim": 0.03445937832709639, "atendimento_humano": 0.15022015599430252, "vas_cancelamento": 0.005372507574890807, "internet_consumo": 0.03601488834956231, "internet_problema_conexao": 0.018026057589638277, "sem_correspondencia": 0.25067746192077606}, "confidence": 0.25067746192077606, "input_tokens": 46, "latency_ms": 310.8712810000043} +{"id": "g0206-suporte_configuracao-regionalismo-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"negociacao_divida": 0.00927820963347155, "conta_explicacao": 0.016185057612756095, "vas_consulta": 0.11200536869133401, "fidelidade_pontos": 0.04026939272074902, "suporte_sem_sinal": 0.13085440767017362, "fidelidade_resgate": 0.011652173403124085, "cancelamento_linha": 0.0024265415894830795, "recarga_realizar": 0.0036692379888027074, "troca_numero": 0.0026061571729722953, "suporte_chip_esim": 0.010752082664615057, "suporte_configuracao": 0.3960359388830589, "internet_problema_conexao": 0.07175528042633643, "conta_segunda_via": 0.01968457136303399, "parceiros_ofertas": 0.024892475430600976, "marketplace_compra": 0.01623476975281304, "sem_correspondencia": 0.1316983349966752}, "confidence": 0.3960359388830589, "input_tokens": 38, "latency_ms": 386.70497299995077} +{"id": "g0206-suporte_configuracao-regionalismo-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.4489806218035267, "suporte_sem_sinal": 0.1557943748842011, "internet_problema_conexao": 0.10308528455302127, "beneficios_consulta": 0.06441186686403019, "roaming_pacote": 0.013977329936622164, "vas_contratacao": 0.013299925909280846, "suporte_chip_esim": 0.015624510895553117, "sem_correspondencia": 0.18482608515376459}, "confidence": 0.4489806218035267, "input_tokens": 46, "latency_ms": 226.8206530000043} +{"id": "g0206-suporte_configuracao-regionalismo-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.01487025936378609, "suporte_configuracao": 0.5062771849353344, "plano_consulta": 0.030207364640020856, "conta_segunda_via": 0.022971720520981623, "internet_problema_conexao": 0.02938085686364784, "roaming_pacote": 0.005280779014722657, "suporte_sem_sinal": 0.17315780479485793, "sem_correspondencia": 0.21785402986664867}, "confidence": 0.5062771849353344, "input_tokens": 40, "latency_ms": 222.2000350000144} +{"id": "g0206-suporte_configuracao-regionalismo-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_divida": 0.00742764718192739, "roaming_cobranca": 0.004689747893989337, "vas_consulta": 0.1299566466644315, "beneficios_consulta": 0.040852557525343246, "roaming_duvida": 0.010189761322263766, "conta_contestacao": 0.0645588630987054, "suporte_configuracao": 0.1444340038114171, "parceiros_ofertas": 0.028205822916838895, "roaming_pacote": 0.0042895353039672434, "internet_problema_conexao": 0.36565008453014236, "conta_pagamento_confirmacao": 0.014887548858311084, "vas_cancelamento": 0.004895809065492561, "suporte_chip_esim": 0.015614115502194464, "troca_numero": 0.0017361198406432956, "suporte_sem_sinal": 0.07228109925004664, "sem_correspondencia": 0.09033063723428572}, "confidence": 0.36565008453014236, "input_tokens": 50, "latency_ms": 408.1858939999847} +{"id": "g0206-suporte_configuracao-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_chip_esim": 0.03526837606745908, "suporte_sem_sinal": 0.429796827108543, "internet_problema_conexao": 0.2126070471902284, "sem_correspondencia": 0.32232774963376953}, "confidence": 0.429796827108543, "input_tokens": 43, "latency_ms": 150.40000399994824} +{"id": "g0206-suporte_configuracao-regionalismo-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.024568428543916238, "internet_problema_conexao": 0.0924144953541027, "suporte_configuracao": 0.6097395715363861, "sem_correspondencia": 0.27327750456559496}, "confidence": 0.6097395715363861, "input_tokens": 49, "latency_ms": 152.8336119999949} +{"id": "g0210-suporte_chip_esim-curto_neutro-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"vas_contratacao": 0.009252716459703422, "recarga_nao_creditada": 0.0048298661750416135, "suporte_configuracao": 0.03226143752603361, "negociacao_divida": 0.005580716103252757, "internet_consumo": 0.03577932961321014, "conta_vencimento": 0.0033741755148222023, "portabilidade": 0.004531568221561991, "seguranca_perda_roubo": 0.0295264021288573, "cadastro_atualizacao": 0.02467635559132182, "roaming_pacote": 0.0026509425596000467, "atendimento_humano": 0.05301705560214062, "suporte_chip_esim": 0.547507803137138, "conta_explicacao": 0.010272577972749282, "suporte_sem_sinal": 0.12485982035782824, "troca_numero": 0.010931223244046342, "sem_correspondencia": 0.10094800979269261}, "confidence": 0.547507803137138, "input_tokens": 31, "latency_ms": 373.56083700001363} +{"id": "g0210-suporte_chip_esim-curto_neutro-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"roaming_cobranca": 0.00278459991191872, "plano_consulta": 0.03973446970506559, "suporte_chip_esim": 0.5034696096997829, "negociacao_religacao": 0.005039701471780565, "suporte_sem_sinal": 0.10059191752639403, "seguranca_perda_roubo": 0.1299660117046992, "internet_problema_conexao": 0.028093633612299593, "recarga_saldo": 0.009762072456686855, "suporte_configuracao": 0.03332095747601021, "desconto_retencao": 0.022527844757549723, "vas_cancelamento": 0.005416685966290652, "sem_correspondencia": 0.11929249571152187}, "confidence": 0.5034696096997829, "input_tokens": 32, "latency_ms": 297.4307309999631} +{"id": "g0210-suporte_chip_esim-curto_neutro-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.04599064738348717, "suporte_configuracao": 0.027935514736318248, "seguranca_perda_roubo": 0.028645061431878064, "recarga_saldo": 0.003419392576619597, "portabilidade": 0.007298336010879397, "roaming_cobranca": 0.0025487899477248293, "roaming_duvida": 0.0032773989528187128, "conta_pagamento_confirmacao": 0.014181046059900526, "plano_nova_linha": 0.08443110027311629, "plano_consulta": 0.0638116045685453, "fidelidade_pontos": 0.05814981178958881, "conta_debito_automatico_digital": 0.010520965282721263, "fidelidade_resgate": 0.010555386963412051, "suporte_chip_esim": 0.3227774344529709, "suporte_sem_sinal": 0.12861479195955286, "sem_correspondencia": 0.187842717610466}, "confidence": 0.3227774344529709, "input_tokens": 30, "latency_ms": 411.9513729999653} +{"id": "g0210-suporte_chip_esim-curto_neutro-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.058901566957215254, "roaming_pacote": 0.016099730491545304, "plano_consulta": 0.0460340939033459, "suporte_sem_sinal": 0.12782035756127877, "suporte_configuracao": 0.10856413831136735, "desconto_retencao": 0.015177968875339284, "suporte_chip_esim": 0.3810816999701022, "seguranca_fraude": 0.05102093513028609, "vas_contratacao": 0.013736548820755866, "fidelidade_pontos": 0.016037544220650995, "conta_segunda_via": 0.008610928423133745, "sem_correspondencia": 0.15691448733497926}, "confidence": 0.3810816999701022, "input_tokens": 35, "latency_ms": 299.8290420000558} +{"id": "g0210-suporte_chip_esim-curto_neutro-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.031819817959205264, "marketplace_compra": 0.020334355833395983, "seguranca_perda_roubo": 0.04662508531793064, "conta_debito_automatico_digital": 0.012528209915778304, "suporte_chip_esim": 0.5226193264908209, "suporte_sem_sinal": 0.2244403487850644, "conta_vencimento": 0.0019376243838537376, "sem_correspondencia": 0.13969523131395076}, "confidence": 0.5226193264908209, "input_tokens": 32, "latency_ms": 223.85832000009032} +{"id": "g0210-suporte_chip_esim-curto_neutro-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.037529455942049705, "suporte_configuracao": 0.08848494835198539, "cancelamento_linha": 0.01177622077728675, "negociacao_divida": 0.014320415393586658, "suporte_sem_sinal": 0.18581077108486638, "suporte_chip_esim": 0.38992568267052535, "conta_debito_automatico_digital": 0.023761398688193703, "sem_correspondencia": 0.24839110709150608}, "confidence": 0.38992568267052535, "input_tokens": 35, "latency_ms": 221.9385879999436} +{"id": "g0210-suporte_chip_esim-curto_neutro-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.11358568716155833, "seguranca_perda_roubo": 0.07194112450323072, "suporte_configuracao": 0.05773815827532423, "sem_correspondencia": 0.7567350300598867}, "confidence": 0.7567350300598867, "input_tokens": 27, "latency_ms": 141.9005239999933} +{"id": "g0210-suporte_chip_esim-curto_neutro-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 29, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.12866245893180386, "suporte_sem_sinal": 0.18188179504802665, "roaming_duvida": 0.01652285171840577, "parceiros_ofertas": 0.07296148329861886, "suporte_chip_esim": 0.3511110730593383, "seguranca_perda_roubo": 0.060803066441579526, "negociacao_divida": 0.010506424679296284, "sem_correspondencia": 0.17755084682293076}, "confidence": 0.3511110730593383, "input_tokens": 34, "latency_ms": 219.0927599999668} +{"id": "g0210-suporte_chip_esim-curto_neutro-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_compra": 0.026273082626771624, "recarga_realizar": 0.002838598498647432, "vas_contratacao": 0.006604629957808968, "vas_cancelamento": 0.0017316817394726631, "vas_consulta": 0.1907568090272771, "desconto_retencao": 0.0159818763014429, "roaming_duvida": 0.005949030049402407, "suporte_chip_esim": 0.43072077188928504, "plano_troca": 0.005487119170893251, "conta_vencimento": 0.0030028074420314008, "suporte_sem_sinal": 0.11743599123119046, "roaming_cobranca": 0.002185991395510692, "seguranca_perda_roubo": 0.03566549183413606, "suporte_configuracao": 0.021701888528321358, "marketplace_pedido": 0.023733455223162697, "sem_correspondencia": 0.10993077508464598}, "confidence": 0.43072077188928504, "input_tokens": 29, "latency_ms": 401.29438099995696} +{"id": "g0210-suporte_chip_esim-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.004894873855128183, "conta_debito_automatico_digital": 0.05863340885510762, "conta_pagamento_confirmacao": 0.07937589712824121, "suporte_configuracao": 0.050141735824895846, "suporte_sem_sinal": 0.2488676442856803, "seguranca_perda_roubo": 0.08043699397251676, "parceiros_ofertas": 0.08836064215818133, "sem_correspondencia": 0.3892888039202487}, "confidence": 0.3892888039202487, "input_tokens": 28, "latency_ms": 214.07469400003265} +{"id": "g0210-suporte_chip_esim-curto_neutro-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"marketplace_pedido": 0.028214447433784845, "seguranca_perda_roubo": 0.0230053631343576, "cadastro_atualizacao": 0.02572801374351899, "internet_pacote_adicional": 0.5406822846063397, "suporte_configuracao": 0.0509856760864035, "suporte_sem_sinal": 0.10209553844302578, "suporte_chip_esim": 0.1264280305816439, "sem_correspondencia": 0.10286064597092565}, "confidence": 0.5406822846063397, "input_tokens": 28, "latency_ms": 224.93016400005672} +{"id": "g0210-suporte_chip_esim-curto_neutro-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.06652634466949209, "suporte_chip_esim": 0.6091140395195402, "seguranca_perda_roubo": 0.031420941810664876, "sem_correspondencia": 0.2929386740003028}, "confidence": 0.6091140395195402, "input_tokens": 34, "latency_ms": 146.55882500005646} +{"id": "g0211-suporte_chip_esim-informal_abreviado-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.07508125943177152, "marketplace_compra": 0.015298042531859367, "vas_consulta": 0.05757340821012896, "internet_pacote_adicional": 0.14219923396892417, "plano_consulta": 0.02575738742439479, "suporte_sem_sinal": 0.1180070496239162, "atendimento_humano": 0.08667188186201387, "cadastro_atualizacao": 0.018926197768707933, "plano_nova_linha": 0.10783411622699787, "suporte_chip_esim": 0.2550309314673632, "seguranca_perda_roubo": 0.003451015819521709, "sem_correspondencia": 0.09416947566440036}, "confidence": 0.2550309314673632, "input_tokens": 59, "latency_ms": 317.8351820000671} +{"id": "g0211-suporte_chip_esim-informal_abreviado-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.4904934593791299, "suporte_configuracao": 0.03714457996194087, "suporte_sem_sinal": 0.10726271849438186, "seguranca_perda_roubo": 0.24291678406453687, "roaming_duvida": 0.010485181858376685, "fidelidade_pontos": 0.011057962951830553, "conta_segunda_via": 0.012108032907382512, "sem_correspondencia": 0.08853128038242072}, "confidence": 0.4904934593791299, "input_tokens": 56, "latency_ms": 244.10048300001108} +{"id": "g0211-suporte_chip_esim-informal_abreviado-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.05002654917877936, "suporte_sem_sinal": 0.18356414878661692, "atendimento_humano": 0.058218090346020095, "recarga_nao_creditada": 0.0032321330064812234, "seguranca_perda_roubo": 0.195094891300289, "conta_pagamento_confirmacao": 0.00769868570656344, "suporte_chip_esim": 0.3589394833186014, "sem_correspondencia": 0.14322601835664855}, "confidence": 0.3589394833186014, "input_tokens": 58, "latency_ms": 237.26184399993144} +{"id": "g0211-suporte_chip_esim-informal_abreviado-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_contratacao": 0.022006197013923975, "internet_problema_conexao": 0.18123281094877092, "negociacao_religacao": 0.019628130000042463, "roaming_duvida": 0.012699968246603221, "fidelidade_pontos": 0.021539375296297077, "recarga_nao_creditada": 0.00482440882039652, "suporte_sem_sinal": 0.20662127541044448, "conta_pagamento_confirmacao": 0.02179753419001255, "roaming_cobranca": 0.007192332334404651, "seguranca_fraude": 0.05191350754864914, "conta_segunda_via": 0.01918963538999017, "marketplace_pedido": 0.028344186168064386, "suporte_configuracao": 0.15360105116367878, "plano_nova_linha": 0.023481525601026034, "seguranca_perda_roubo": 0.07835239957174119, "sem_correspondencia": 0.14757566229595442}, "confidence": 0.20662127541044448, "input_tokens": 55, "latency_ms": 436.5855759999704} +{"id": "g0211-suporte_chip_esim-informal_abreviado-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_segunda_via": 0.014672282304316674, "conta_contestacao": 0.054331255055142996, "internet_problema_conexao": 0.10695787696484571, "cancelamento_linha": 0.005378105857826738, "conta_debito_automatico_digital": 0.008735315410501343, "roaming_cobranca": 0.0021092504074543034, "recarga_realizar": 0.004289427544458425, "recarga_nao_creditada": 0.005201334323290683, "seguranca_perda_roubo": 0.024367018240578436, "vas_cancelamento": 0.005840295615702076, "troca_numero": 0.0013312850372090496, "suporte_sem_sinal": 0.09605278309899509, "suporte_configuracao": 0.023642304029677687, "suporte_chip_esim": 0.45698404866448533, "internet_pacote_adicional": 0.06041789479197934, "sem_correspondencia": 0.12968952265353614}, "confidence": 0.45698404866448533, "input_tokens": 45, "latency_ms": 425.5962699999145} +{"id": "g0211-suporte_chip_esim-informal_abreviado-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.03514007606030842, "suporte_chip_esim": 0.3614635215049944, "reclamacao_atendimento": 0.10813978304110121, "internet_problema_conexao": 0.056511193291899284, "roaming_pacote": 0.010327020870031263, "suporte_sem_sinal": 0.16724746251147268, "suporte_configuracao": 0.08832112082831184, "sem_correspondencia": 0.17284982189188092}, "confidence": 0.3614635215049944, "input_tokens": 52, "latency_ms": 236.13400800002182} +{"id": "g0211-suporte_chip_esim-informal_abreviado-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"cadastro_atualizacao": 0.04512957316460038, "conta_segunda_via": 0.010964052345770336, "suporte_configuracao": 0.016690929733715526, "roaming_duvida": 0.003597932501679457, "marketplace_pedido": 0.015513065628107304, "vas_cancelamento": 0.0037484896378568717, "suporte_chip_esim": 0.546531418594882, "seguranca_perda_roubo": 0.04420006111548056, "conta_debito_automatico_digital": 0.012847849623577648, "bonus_nao_recebido": 0.002964923281356971, "parceiros_ofertas": 0.01599976361171286, "negociacao_divida": 0.00604738458955331, "vas_consulta": 0.1359609762165241, "plano_nova_linha": 0.007470924596330847, "suporte_sem_sinal": 0.06784306960481963, "sem_correspondencia": 0.06448958575403221}, "confidence": 0.546531418594882, "input_tokens": 51, "latency_ms": 513.4889519999888} +{"id": "g0211-suporte_chip_esim-informal_abreviado-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.08413435518741608, "seguranca_perda_roubo": 0.0283222496509552, "suporte_chip_esim": 0.20916076004505157, "sem_correspondencia": 0.6783826351165771}, "confidence": 0.6783826351165771, "input_tokens": 59, "latency_ms": 157.1519569999964} +{"id": "g0211-suporte_chip_esim-informal_abreviado-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0524834251413688, "suporte_chip_esim": 0.21373114206009255, "suporte_configuracao": 0.05092295328241865, "sem_correspondencia": 0.68286247951612}, "confidence": 0.68286247951612, "input_tokens": 47, "latency_ms": 152.41185900003984} +{"id": "g0211-suporte_chip_esim-informal_abreviado-09-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_sem_sinal": 0.13775294775394165, "suporte_chip_esim": 0.5215505269267968, "seguranca_perda_roubo": 0.0585381303800042, "suporte_configuracao": 0.04221227690388145, "vas_cancelamento": 0.00819536935937403, "internet_pacote_adicional": 0.08771685355657691, "beneficios_consulta": 0.05594403570244398, "sem_correspondencia": 0.08808985941698091}, "confidence": 0.5215505269267968, "input_tokens": 56, "latency_ms": 237.93440299994018} +{"id": "g0211-suporte_chip_esim-informal_abreviado-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.032318074376575925, "suporte_chip_esim": 0.2254115649514331, "suporte_configuracao": 0.09421873872808642, "sem_correspondencia": 0.6480516219439045}, "confidence": 0.6480516219439045, "input_tokens": 51, "latency_ms": 151.48361299998214} +{"id": "g0211-suporte_chip_esim-informal_abreviado-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.04276243249471545, "recarga_nao_creditada": 0.009126493623822684, "suporte_sem_sinal": 0.1470391737922631, "vas_contratacao": 0.006549853043023349, "roaming_cobranca": 0.0014786356105412376, "bonus_nao_recebido": 0.008961125178143603, "suporte_chip_esim": 0.5550463715250377, "seguranca_perda_roubo": 0.08158437920551917, "conta_explicacao": 0.009255391474091728, "plano_troca": 0.006895736500480879, "portabilidade": 0.0045535177497317975, "sem_correspondencia": 0.12674688980262938}, "confidence": 0.5550463715250377, "input_tokens": 49, "latency_ms": 318.381180000074} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.08500899374485016, "suporte_configuracao": 0.08483578264713287, "suporte_chip_esim": 0.4407528340816498, "sem_correspondencia": 0.3894023895263672}, "confidence": 0.4407528340816498, "input_tokens": 36, "latency_ms": 150.96449700001813} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 151, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.1693255874528224, "suporte_sem_sinal": 0.24310868593598933, "seguranca_perda_roubo": 0.0656093348605943, "suporte_configuracao": 0.05501403945010279, "recarga_nao_creditada": 0.004429751005670272, "conta_segunda_via": 0.02081872117340727, "suporte_chip_esim": 0.1622179571933064, "sem_correspondencia": 0.27947592292810725}, "confidence": 0.27947592292810725, "input_tokens": 62, "latency_ms": 244.92213600001378} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 0.02701084357080994, "conta_pagamento_confirmacao": 0.013056857741995316, "suporte_sem_sinal": 0.1285019895015963, "marketplace_pedido": 0.021328837397439168, "suporte_chip_esim": 0.5429407066787051, "troca_numero": 0.008982920537105952, "desconto_retencao": 0.0077139693829068115, "conta_vencimento": 0.002075034547994038, "atendimento_humano": 0.03251537133595136, "conta_debito_automatico_digital": 0.01732271257953596, "cadastro_atualizacao": 0.03167748653756905, "seguranca_fraude": 0.047737823099929785, "cancelamento_linha": 0.0018275128860860783, "seguranca_perda_roubo": 0.03138113598494049, "suporte_configuracao": 0.018856049434673183, "sem_correspondencia": 0.0670707487827615}, "confidence": 0.5429407066787051, "input_tokens": 39, "latency_ms": 400.62650000004396} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9082401053614292, "suporte_sem_sinal": 0.013619404668253442, "marketplace_pedido": 0.005634906859837071, "plano_troca": 0.001756233561696984, "suporte_configuracao": 0.003995267320757199, "suporte_chip_esim": 0.05188818421506467, "seguranca_perda_roubo": 0.0045244257303870515, "sem_correspondencia": 0.010341472282574374}, "confidence": 0.9082401053614292, "input_tokens": 54, "latency_ms": 230.24850199999491} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_vencimento": 0.0027087634923356934, "conta_debito_automatico_digital": 0.01551087002862632, "suporte_configuracao": 0.05704549627664549, "marketplace_compra": 0.022169477541535608, "suporte_sem_sinal": 0.0653701608007905, "fidelidade_pontos": 0.015453345955455718, "portabilidade": 0.004788450683045633, "internet_pacote_adicional": 0.46296208552770113, "conta_segunda_via": 0.01001149748046846, "conta_explicacao": 0.013652371029703844, "vas_consulta": 0.1460476892550424, "plano_troca": 0.005610013210182774, "vas_contratacao": 0.0055717325907227505, "internet_consumo": 0.06249736578306292, "seguranca_perda_roubo": 0.027419786480458393, "sem_correspondencia": 0.08318089386422234}, "confidence": 0.46296208552770113, "input_tokens": 42, "latency_ms": 419.34673200000816} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_chip_esim": 0.1423265184955862, "suporte_sem_sinal": 0.02672075659021524, "beneficios_consulta": 0.042929876475790864, "internet_consumo": 0.7220732549520026, "suporte_configuracao": 0.015868864909180817, "conta_explicacao": 0.0071449773186492435, "seguranca_perda_roubo": 0.003938458848916575, "sem_correspondencia": 0.038997292409658546}, "confidence": 0.7220732549520026, "input_tokens": 49, "latency_ms": 227.4482049999733} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"plano_consulta": 0.08279485822219004, "conta_segunda_via": 0.009789745162872614, "bonus_nao_recebido": 0.036313354644436184, "suporte_configuracao": 0.01797176883358572, "roaming_pacote": 0.0028684720457535914, "suporte_chip_esim": 0.3350629730859855, "beneficios_consulta": 0.06643816832828274, "fidelidade_pontos": 0.024065288825129778, "cancelamento_linha": 0.005870396082308208, "seguranca_perda_roubo": 0.018787780543941333, "recarga_saldo": 0.003394739323742656, "internet_problema_conexao": 0.10767801395203716, "suporte_sem_sinal": 0.10676037819631837, "vas_consulta": 0.08659513819053043, "negociacao_religacao": 0.0054099036866464036, "sem_correspondencia": 0.09019902087623928}, "confidence": 0.3350629730859855, "input_tokens": 36, "latency_ms": 407.8493910000134} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.060374253763469304, "troca_numero": 0.001706983824558051, "seguranca_fraude": 0.029524027098271823, "conta_explicacao": 0.04285006050514975, "conta_vencimento": 0.0034943228560717545, "cadastro_atualizacao": 0.02279433887707784, "suporte_chip_esim": 0.4548893385553653, "reclamacao_atendimento": 0.07711444480926082, "conta_debito_automatico_digital": 0.013581259554084292, "conta_contestacao": 0.02297377492757267, "beneficios_consulta": 0.11541461474319045, "sem_correspondencia": 0.15528258048592797}, "confidence": 0.4548893385553653, "input_tokens": 48, "latency_ms": 309.50786000005337} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"fidelidade_pontos": 0.017622916407445392, "parceiros_ofertas": 0.016748972597829988, "suporte_configuracao": 0.01993132798086103, "suporte_sem_sinal": 0.07125791315719415, "plano_nova_linha": 0.0081901887333003, "vas_consulta": 0.09827120068717889, "seguranca_fraude": 0.019416505889042, "vas_cancelamento": 0.001529661622246192, "beneficios_consulta": 0.042071950596677, "recarga_realizar": 0.0011617380910228876, "seguranca_perda_roubo": 0.024741782408350815, "internet_problema_conexao": 0.023901770406149738, "desconto_retencao": 0.0036013262190676, "conta_pagamento_confirmacao": 0.009482505004185186, "suporte_chip_esim": 0.5881160028280528, "sem_correspondencia": 0.05395423737139603}, "confidence": 0.5881160028280528, "input_tokens": 38, "latency_ms": 411.89784300001975} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.10654985933647401, "seguranca_perda_roubo": 0.12059921902300705, "marketplace_pedido": 0.031178528845240593, "conta_debito_automatico_digital": 0.04454120944646591, "bonus_nao_recebido": 0.027312381314454362, "suporte_configuracao": 0.01422855827010008, "plano_nova_linha": 0.014885733054100701, "marketplace_compra": 0.030718738582042614, "conta_contestacao": 0.4247585247561009, "parceiros_ofertas": 0.035770452385857035, "suporte_sem_sinal": 0.08681560193339079, "sem_correspondencia": 0.06264119305276597}, "confidence": 0.4247585247561009, "input_tokens": 51, "latency_ms": 322.3906979999356} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 0.04002920314506424, "recarga_nao_creditada": 0.0026612615588347487, "conta_vencimento": 0.00220083619276977, "beneficios_consulta": 0.047291093657290915, "vas_contratacao": 0.006805374372450204, "reclamacao_atendimento": 0.024973722641893327, "troca_numero": 0.004348674080408696, "seguranca_perda_roubo": 0.012968979982529954, "suporte_chip_esim": 0.6439357040113376, "suporte_sem_sinal": 0.09635292200262163, "suporte_configuracao": 0.03186121032417508, "sem_correspondencia": 0.08657101803062382}, "confidence": 0.6439357040113376, "input_tokens": 42, "latency_ms": 286.2422709999919} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.020805587078885888, "fidelidade_pontos": 0.013682615636333977, "suporte_sem_sinal": 0.1255803761570141, "plano_consulta": 0.0426774714991414, "conta_contestacao": 0.028801911893574225, "seguranca_perda_roubo": 0.03005664746535544, "marketplace_compra": 0.011899174734074215, "seguranca_fraude": 0.023347632162304573, "suporte_chip_esim": 0.16038837270720888, "recarga_nao_creditada": 0.4249096706701199, "suporte_configuracao": 0.02167283097465403, "sem_correspondencia": 0.09617770902133337}, "confidence": 0.4249096706701199, "input_tokens": 51, "latency_ms": 322.23873800001} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_problema_conexao": 0.03114677233746331, "marketplace_pedido": 0.03421788881763802, "conta_segunda_via": 0.06396191976720653, "conta_contestacao": 0.03950952991496789, "plano_consulta": 0.025124476968597428, "suporte_chip_esim": 0.023177604743708228, "conta_debito_automatico_digital": 0.02026057186807908, "seguranca_fraude": 0.1434930654849375, "portabilidade": 0.005789483802418235, "seguranca_perda_roubo": 0.5289486389283267, "roaming_cobranca": 0.0020131719190679205, "sem_correspondencia": 0.08235687544758914}, "confidence": 0.5289486389283267, "input_tokens": 43, "latency_ms": 320.5625589999954} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.8533639534301071, "seguranca_fraude": 0.022477815806439757, "suporte_chip_esim": 0.008582691286330586, "sem_correspondencia": 0.11557553947712261}, "confidence": 0.8533639534301071, "input_tokens": 46, "latency_ms": 155.05440699996598} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_pagamento_confirmacao": 0.056438833744592375, "conta_segunda_via": 0.02476998966421859, "internet_problema_conexao": 0.026213159777410462, "seguranca_perda_roubo": 0.3580620542287045, "marketplace_compra": 0.025310378450517323, "plano_nova_linha": 0.017484837517931732, "vas_contratacao": 0.007482423976682333, "recarga_realizar": 0.006699608647423105, "suporte_chip_esim": 0.00882950394511437, "atendimento_humano": 0.05426699307215537, "conta_debito_automatico_digital": 0.01351583844721664, "bonus_nao_recebido": 0.030579215217400674, "seguranca_fraude": 0.11078600624551668, "recarga_saldo": 0.007406051329206583, "plano_consulta": 0.10588675741794851, "sem_correspondencia": 0.1462683483179607}, "confidence": 0.3580620542287045, "input_tokens": 40, "latency_ms": 443.9906019999853} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.013380069734232976, "vas_contratacao": 0.016240360759806807, "seguranca_perda_roubo": 0.5182016069584133, "roaming_cobranca": 0.010045049117525824, "seguranca_fraude": 0.09249109339870452, "bonus_nao_recebido": 0.02277448663476996, "conta_explicacao": 0.04807458606612412, "conta_vencimento": 0.007990740507530661, "suporte_chip_esim": 0.023101947113564326, "conta_contestacao": 0.052078241365791006, "negociacao_divida": 0.015458100993644107, "sem_correspondencia": 0.1801637173498923}, "confidence": 0.5182016069584133, "input_tokens": 43, "latency_ms": 305.10552600003393} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.6031885034742113, "seguranca_fraude": 0.18432488694181876, "suporte_chip_esim": 0.02867500803107381, "sem_correspondencia": 0.18381160155289616}, "confidence": 0.6031885034742113, "input_tokens": 38, "latency_ms": 152.21540599998207} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5541688634702902, "suporte_chip_esim": 0.023588664126734014, "seguranca_fraude": 0.07429911719861278, "sem_correspondencia": 0.34794335520436304}, "confidence": 0.5541688634702902, "input_tokens": 39, "latency_ms": 150.3334349999932} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.8100446319232489, "suporte_chip_esim": 0.007057600117713219, "seguranca_fraude": 0.04418858760159021, "sem_correspondencia": 0.13870918035744767}, "confidence": 0.8100446319232489, "input_tokens": 40, "latency_ms": 153.52266299998973} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.062031361764285746, "plano_nova_linha": 0.03160654541140228, "suporte_chip_esim": 0.016309185720700753, "roaming_cobranca": 0.0010526548596818635, "conta_segunda_via": 0.007267260901489115, "internet_pacote_adicional": 0.028857046662536925, "seguranca_perda_roubo": 0.7161976213979037, "internet_problema_conexao": 0.022709273139102083, "cadastro_atualizacao": 0.014829839514938952, "desconto_retencao": 0.007959246100801393, "fidelidade_pontos": 0.008117753467063449, "sem_correspondencia": 0.08306221106009375}, "confidence": 0.7161976213979037, "input_tokens": 41, "latency_ms": 314.5971220000092} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.00720613555954138, "suporte_chip_esim": 0.01399813992911298, "seguranca_perda_roubo": 0.4165293082348393, "internet_pacote_adicional": 0.20217188251335722, "marketplace_pedido": 0.022636842791138086, "cadastro_atualizacao": 0.03283530320807811, "parceiros_ofertas": 0.015402630185585926, "recarga_saldo": 0.0016617261962161309, "troca_numero": 0.001127507019438454, "vas_consulta": 0.09430576421759258, "seguranca_fraude": 0.09466238624125783, "sem_correspondencia": 0.09746237390384199}, "confidence": 0.4165293082348393, "input_tokens": 40, "latency_ms": 289.1266880000103} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_consumo": 0.08533166861524119, "seguranca_perda_roubo": 0.5385834302181669, "seguranca_fraude": 0.14375629394527614, "marketplace_pedido": 0.015513231978382416, "internet_pacote_adicional": 0.07911789892530487, "portabilidade": 0.0057417837626720335, "roaming_duvida": 0.003191597485782614, "atendimento_humano": 0.0336532687494865, "cadastro_atualizacao": 0.02200883200352049, "suporte_chip_esim": 0.006092101701479926, "parceiros_ofertas": 0.010276929161382774, "sem_correspondencia": 0.056732963453304155}, "confidence": 0.5385834302181669, "input_tokens": 40, "latency_ms": 298.50144299996373} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"cancelamento_linha": 0.00818085520777949, "fidelidade_pontos": 0.01670948676956386, "conta_explicacao": 0.019225093464185005, "seguranca_fraude": 0.06011140242716979, "seguranca_perda_roubo": 0.7609867793762735, "suporte_chip_esim": 0.013627440346514003, "marketplace_compra": 0.016402425977696148, "sem_correspondencia": 0.10475651643081828}, "confidence": 0.7609867793762735, "input_tokens": 37, "latency_ms": 219.3857869999647} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.09942893906151368, "suporte_chip_esim": 0.03299229665828414, "seguranca_perda_roubo": 0.5232936856886823, "sem_correspondencia": 0.34428507859151986}, "confidence": 0.5232936856886823, "input_tokens": 43, "latency_ms": 148.3076429999528} +{"id": "g0220-seguranca_perda_roubo-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"marketplace_compra": 0.02649812170889496, "internet_consumo": 0.06421954825162693, "seguranca_fraude": 0.36589770912825137, "recarga_realizar": 0.005000153009311596, "conta_explicacao": 0.043956763325963766, "suporte_sem_sinal": 0.13900336396642135, "conta_debito_automatico_digital": 0.06695932785813861, "portabilidade": 0.008330608582323743, "suporte_chip_esim": 0.013833660406908898, "troca_numero": 0.002701057309966066, "roaming_pacote": 0.002175231195924295, "conta_contestacao": 0.046821753662656354, "marketplace_pedido": 0.023698404045103053, "vas_cancelamento": 0.07451429096609345, "cadastro_atualizacao": 0.019558150002483628, "sem_correspondencia": 0.09683185657993193}, "confidence": 0.36589770912825137, "input_tokens": 46, "latency_ms": 416.0737159999144} +{"id": "g0220-seguranca_perda_roubo-regionalismo-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_configuracao": 0.02075920447990002, "reclamacao_atendimento": 0.05310374145620965, "recarga_nao_creditada": 0.003346757044444818, "recarga_realizar": 0.005564096404478313, "seguranca_fraude": 0.02687027501639081, "suporte_chip_esim": 0.019689535795485734, "conta_explicacao": 0.019826870485495293, "vas_cancelamento": 0.0158100128762797, "seguranca_perda_roubo": 0.5214714427347162, "internet_pacote_adicional": 0.02918770547653625, "atendimento_humano": 0.03852581619667193, "internet_consumo": 0.03598748160894022, "bonus_nao_recebido": 0.006698150212683343, "plano_nova_linha": 0.007932486042128824, "plano_consulta": 0.09774847365077016, "sem_correspondencia": 0.09747795051886868}, "confidence": 0.5214714427347162, "input_tokens": 37, "latency_ms": 414.25606899997547} +{"id": "g0220-seguranca_perda_roubo-regionalismo-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"portabilidade": 0.005700128066874255, "suporte_chip_esim": 0.007993723798125286, "reclamacao_atendimento": 0.07738239088360309, "conta_vencimento": 0.002021567564962507, "roaming_duvida": 0.004813064210241746, "plano_troca": 0.004561045976462576, "seguranca_perda_roubo": 0.6536572414790213, "recarga_saldo": 0.0012768034043642166, "desconto_retencao": 0.009084301674298542, "troca_numero": 0.007969529898670863, "seguranca_fraude": 0.13571793744697472, "internet_problema_conexao": 0.021619312042166303, "fidelidade_resgate": 0.0072672711867931205, "internet_pacote_adicional": 0.007540453727489749, "recarga_nao_creditada": 0.0009792022826270788, "sem_correspondencia": 0.05241602635732469}, "confidence": 0.6536572414790213, "input_tokens": 46, "latency_ms": 401.2350970000398} +{"id": "g0220-seguranca_perda_roubo-regionalismo-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5340386200917917, "suporte_chip_esim": 0.017795315571680573, "reclamacao_atendimento": 0.059653533635015375, "portabilidade": 0.003064991769793883, "seguranca_fraude": 0.13853379029362967, "fidelidade_resgate": 0.00748295500180659, "negociacao_divida": 0.0060897350362768, "vas_consulta": 0.03716622037287796, "conta_explicacao": 0.016860474430994143, "parceiros_ofertas": 0.02296162468842681, "recarga_realizar": 0.001597820365732943, "marketplace_compra": 0.014109080169518902, "conta_debito_automatico_digital": 0.009588468189920114, "atendimento_humano": 0.04616766568101823, "cancelamento_linha": 0.004825211747410611, "sem_correspondencia": 0.08006449295410573}, "confidence": 0.5340386200917917, "input_tokens": 41, "latency_ms": 401.4035079999303} +{"id": "g0220-seguranca_perda_roubo-regionalismo-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.2616075660016974, "cancelamento_linha": 0.013469270866417478, "seguranca_perda_roubo": 0.3149361712336838, "roaming_pacote": 0.0023936502013163123, "fidelidade_resgate": 0.008778288313230052, "portabilidade": 0.0055051410489749646, "conta_debito_automatico_digital": 0.008614667970090837, "parceiros_ofertas": 0.027549163398643422, "vas_consulta": 0.04085077477578486, "internet_problema_conexao": 0.049302315072394395, "bonus_nao_recebido": 0.013931630630161767, "suporte_chip_esim": 0.01797619520190431, "beneficios_consulta": 0.07118736437872138, "conta_explicacao": 0.02505849196648467, "seguranca_fraude": 0.04734121416239738, "sem_correspondencia": 0.09149809477809705}, "confidence": 0.3149361712336838, "input_tokens": 37, "latency_ms": 406.4033990000553} +{"id": "g0220-seguranca_perda_roubo-regionalismo-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_sem_sinal": 0.13484913719835054, "plano_nova_linha": 0.03467014216026468, "seguranca_perda_roubo": 0.49806614979748454, "marketplace_pedido": 0.024111407966728587, "suporte_chip_esim": 0.03247552884282837, "conta_pagamento_confirmacao": 0.028590417827139857, "parceiros_ofertas": 0.023424976632102735, "internet_consumo": 0.0326530128565348, "seguranca_fraude": 0.05621238306751529, "cadastro_atualizacao": 0.020644611680194425, "recarga_nao_creditada": 0.0008878700137712952, "troca_numero": 0.0014750393540965475, "fidelidade_resgate": 0.007313480931058363, "portabilidade": 0.010152533177656922, "vas_contratacao": 0.007817739973925417, "sem_correspondencia": 0.08665556852034766}, "confidence": 0.49806614979748454, "input_tokens": 38, "latency_ms": 390.6965090000085} +{"id": "g0220-seguranca_perda_roubo-regionalismo-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_cobranca": 0.0016999234222457298, "cancelamento_linha": 0.0041464041011328836, "seguranca_fraude": 0.04723730313547264, "marketplace_pedido": 0.014314844281363094, "suporte_chip_esim": 0.005541725087411309, "seguranca_perda_roubo": 0.7496870760513045, "vas_consulta": 0.10974422848652131, "sem_correspondencia": 0.06762849543454853}, "confidence": 0.7496870760513045, "input_tokens": 38, "latency_ms": 211.45535099992685} +{"id": "g0220-seguranca_perda_roubo-regionalismo-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.0812357327894449, "marketplace_pedido": 0.05654292061371746, "suporte_chip_esim": 0.019824729255947287, "internet_consumo": 0.03378416003812075, "suporte_configuracao": 0.0213476224101017, "beneficios_consulta": 0.05281809208473975, "seguranca_perda_roubo": 0.5964381961422353, "internet_problema_conexao": 0.01423627574307959, "recarga_realizar": 0.0015039601802733621, "portabilidade": 0.003612188551002229, "conta_vencimento": 0.0020719942166057626, "desconto_retencao": 0.006431823883883233, "negociacao_religacao": 0.0034631401451590722, "conta_pagamento_confirmacao": 0.011767917838748598, "roaming_pacote": 0.0016256677480713016, "sem_correspondencia": 0.09329557835886977}, "confidence": 0.5964381961422353, "input_tokens": 36, "latency_ms": 408.425745000045} +{"id": "g0220-seguranca_perda_roubo-regionalismo-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.016273335198300647, "suporte_chip_esim": 0.006411249044935651, "seguranca_perda_roubo": 0.9138308490864674, "sem_correspondencia": 0.06348456667029628}, "confidence": 0.9138308490864674, "input_tokens": 37, "latency_ms": 147.79362499996296} +{"id": "g0220-seguranca_perda_roubo-regionalismo-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.009737411688013118, "seguranca_perda_roubo": 0.5861251494461205, "parceiros_ofertas": 0.040177893494391714, "vas_consulta": 0.12384468099006371, "seguranca_fraude": 0.10385275569585609, "suporte_chip_esim": 0.013927110319106177, "recarga_realizar": 0.0036471564746111953, "roaming_cobranca": 0.0024009515061234584, "vas_cancelamento": 0.008479253660871013, "recarga_saldo": 0.002330460870085766, "conta_explicacao": 0.015456801941019518, "sem_correspondencia": 0.09002037391373774}, "confidence": 0.5861251494461205, "input_tokens": 37, "latency_ms": 280.2313880000611} +{"id": "g0220-seguranca_perda_roubo-regionalismo-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_explicacao": 0.031109904589007666, "suporte_chip_esim": 0.021737723044500216, "suporte_configuracao": 0.02463816309047484, "conta_debito_automatico_digital": 0.017497674287457115, "conta_contestacao": 0.03943940352786718, "seguranca_fraude": 0.10944946846062255, "seguranca_perda_roubo": 0.6726393236077298, "sem_correspondencia": 0.08348833939234064}, "confidence": 0.6726393236077298, "input_tokens": 34, "latency_ms": 228.7902780000195} +{"id": "g0220-seguranca_perda_roubo-regionalismo-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.008805039248563878, "reclamacao_atendimento": 0.12479124835440542, "portabilidade": 0.006304186704246277, "suporte_configuracao": 0.030623245670594552, "suporte_chip_esim": 0.02525853153518974, "conta_debito_automatico_digital": 0.012430876366105266, "cancelamento_linha": 0.04291298196460791, "seguranca_fraude": 0.07486706895424262, "recarga_nao_creditada": 0.0013503751113506722, "troca_numero": 0.002841508685372215, "seguranca_perda_roubo": 0.5557282510092382, "sem_correspondencia": 0.11408668639608328}, "confidence": 0.5557282510092382, "input_tokens": 42, "latency_ms": 294.10771499999555} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 202, "length_bucket": "longo"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.04021332721933676, "suporte_chip_esim": 0.005120618196624333, "seguranca_perda_roubo": 0.9274731394988801, "sem_correspondencia": 0.02719291508515877}, "confidence": 0.9274731394988801, "input_tokens": 78, "latency_ms": 171.8275949999679} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.011470036711308404, "seguranca_perda_roubo": 0.8307207838594366, "seguranca_fraude": 0.09267094829089835, "sem_correspondencia": 0.06513823113835665}, "confidence": 0.8307207838594366, "input_tokens": 77, "latency_ms": 170.02517599996736} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_chip_esim": 0.03409906438627395, "seguranca_fraude": 0.775374999917578, "internet_pacote_adicional": 0.05420862450217503, "sem_correspondencia": 0.13631731119397308}, "confidence": 0.775374999917578, "input_tokens": 74, "latency_ms": 168.29173900009664} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 181, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.16823153533361734, "conta_segunda_via": 0.026347812319635955, "seguranca_fraude": 0.15890591246133723, "suporte_chip_esim": 0.006001864613720776, "conta_debito_automatico_digital": 0.009600986999019302, "roaming_pacote": 0.002605957498749259, "suporte_configuracao": 0.021068390875610472, "desconto_retencao": 0.006158074407118272, "recarga_saldo": 0.0015104768226824135, "vas_contratacao": 0.009268428494252894, "conta_vencimento": 0.0023081340640032397, "cancelamento_linha": 0.005029772994451786, "seguranca_perda_roubo": 0.41658717515201543, "troca_numero": 0.0008760479958227029, "vas_consulta": 0.11135854552897362, "sem_correspondencia": 0.05414088443898929}, "confidence": 0.41658717515201543, "input_tokens": 81, "latency_ms": 436.9145919999937} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_consulta": 0.1420255107870112, "portabilidade": 0.022569304098487893, "seguranca_perda_roubo": 0.45951423385399687, "seguranca_fraude": 0.15822268674360424, "bonus_nao_recebido": 0.018465168244252483, "suporte_chip_esim": 0.008606324593527387, "recarga_saldo": 0.004654216916022646, "plano_nova_linha": 0.013121251032591756, "recarga_realizar": 0.0040768671929437734, "desconto_retencao": 0.011267997206439994, "roaming_duvida": 0.010229799703517442, "sem_correspondencia": 0.14724663962760434}, "confidence": 0.45951423385399687, "input_tokens": 77, "latency_ms": 323.5369689999743} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"reclamacao_atendimento": 0.17898206679496267, "atendimento_humano": 0.09427932045279921, "suporte_chip_esim": 0.036754705559532426, "seguranca_fraude": 0.12840819550168805, "fidelidade_pontos": 0.0180561545201563, "marketplace_compra": 0.00869664842183364, "recarga_realizar": 0.0017112978057756694, "conta_pagamento_confirmacao": 0.009777759347524633, "internet_problema_conexao": 0.03771715667422349, "beneficios_consulta": 0.056596749374222, "seguranca_perda_roubo": 0.37531006895467744, "sem_correspondencia": 0.05370987659260447}, "confidence": 0.37531006895467744, "input_tokens": 75, "latency_ms": 332.76860099999794} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.07711197306137997, "plano_consulta": 0.08178108793015508, "negociacao_divida": 0.004170216084155694, "recarga_nao_creditada": 0.0007587990712320356, "roaming_duvida": 0.0031693034737878068, "conta_contestacao": 0.0398920134449848, "seguranca_perda_roubo": 0.5730327867433385, "marketplace_compra": 0.008966702817044156, "seguranca_fraude": 0.11386760132691492, "conta_explicacao": 0.011392709607462569, "vas_cancelamento": 0.005434471556767689, "fidelidade_resgate": 0.00603645610713075, "plano_troca": 0.00499999468185715, "internet_consumo": 0.017696868330566506, "suporte_chip_esim": 0.005804057135399634, "sem_correspondencia": 0.04588495862782275}, "confidence": 0.5730327867433385, "input_tokens": 79, "latency_ms": 488.0666610000617} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.21299958345756517, "vas_consulta": 0.174170611526649, "fidelidade_pontos": 0.01259782353455546, "suporte_chip_esim": 0.007386843765465864, "recarga_realizar": 0.004360013039001316, "vas_contratacao": 0.011388772095079104, "seguranca_perda_roubo": 0.3434256574301778, "reclamacao_atendimento": 0.09921821955281848, "negociacao_religacao": 0.008431029210717759, "internet_pacote_adicional": 0.05388391796927653, "recarga_nao_creditada": 0.002044032947688055, "sem_correspondencia": 0.07009349547100545}, "confidence": 0.3434256574301778, "input_tokens": 80, "latency_ms": 325.2121259999967} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 171, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"bonus_nao_recebido": 0.021912536501986282, "suporte_configuracao": 0.016217245417686963, "roaming_pacote": 0.0019248784101782962, "cancelamento_linha": 0.03519188376596399, "desconto_retencao": 0.005577974237672219, "internet_problema_conexao": 0.05578858249094314, "seguranca_perda_roubo": 0.5210420095253491, "vas_cancelamento": 0.008160982597340737, "negociacao_religacao": 0.00822201123669857, "fidelidade_resgate": 0.009485406237496096, "marketplace_compra": 0.00821107471528089, "internet_pacote_adicional": 0.04857057893811757, "suporte_chip_esim": 0.012485273666400011, "seguranca_fraude": 0.13670513563822143, "atendimento_humano": 0.04398280180132401, "sem_correspondencia": 0.06652162481934078}, "confidence": 0.5210420095253491, "input_tokens": 76, "latency_ms": 465.87046599995574} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 175, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_religacao": 0.01903452008410318, "conta_explicacao": 0.021638335992612452, "beneficios_consulta": 0.06551224093972889, "suporte_chip_esim": 0.008951746064893724, "plano_nova_linha": 0.009882543387880516, "cancelamento_linha": 0.04422586479198818, "suporte_sem_sinal": 0.07273021452133407, "seguranca_perda_roubo": 0.6325965024883321, "conta_contestacao": 0.021498425262723133, "vas_cancelamento": 0.00776614214120558, "seguranca_fraude": 0.04730393065187601, "sem_correspondencia": 0.04885953367332211}, "confidence": 0.6325965024883321, "input_tokens": 73, "latency_ms": 320.232132000001} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.6672113028249453, "seguranca_fraude": 0.12906596569026896, "suporte_chip_esim": 0.017307699267537016, "sem_correspondencia": 0.18641503221724867}, "confidence": 0.6672113028249453, "input_tokens": 77, "latency_ms": 168.1079889999637} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"atendimento_humano": 0.08639237515785456, "conta_debito_automatico_digital": 0.01129970539196517, "internet_pacote_adicional": 0.08511570334735741, "fidelidade_resgate": 0.0320746730558856, "seguranca_fraude": 0.3490963370552952, "parceiros_ofertas": 0.042152126606118785, "reclamacao_atendimento": 0.07141831837422673, "roaming_cobranca": 0.003037441806852263, "suporte_chip_esim": 0.0516363835909646, "cancelamento_linha": 0.07241839484709783, "vas_consulta": 0.04428742562526901, "roaming_pacote": 0.0017201190489599442, "recarga_nao_creditada": 0.002109993589319437, "beneficios_consulta": 0.03873559229612727, "fidelidade_pontos": 0.04004983738233953, "sem_correspondencia": 0.06845557282436665}, "confidence": 0.3490963370552952, "input_tokens": 72, "latency_ms": 424.08989499995187} +{"id": "g0225-seguranca_fraude-informal_abreviado-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02910146780214709, "marketplace_compra": 0.033083920110661455, "seguranca_perda_roubo": 0.13463697086175894, "roaming_cobranca": 0.003701347050784754, "conta_contestacao": 0.06293676958350447, "suporte_chip_esim": 0.12265557409925215, "parceiros_ofertas": 0.10725727433481239, "suporte_sem_sinal": 0.17716772710941267, "reclamacao_atendimento": 0.060373270905619655, "conta_explicacao": 0.03732195897505252, "vas_cancelamento": 0.006803278649668594, "sem_correspondencia": 0.2249604405173253}, "confidence": 0.2249604405173253, "input_tokens": 63, "latency_ms": 318.59711100003096} +{"id": "g0225-seguranca_fraude-informal_abreviado-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.04554896463891547, "seguranca_perda_roubo": 0.10868969041314934, "seguranca_fraude": 0.3317971526202994, "internet_consumo": 0.09249769978204665, "conta_pagamento_confirmacao": 0.03804709729973352, "conta_segunda_via": 0.04727150549931873, "reclamacao_atendimento": 0.09040220890064915, "sem_correspondencia": 0.24574568084588774}, "confidence": 0.3317971526202994, "input_tokens": 61, "latency_ms": 238.25523299990436} +{"id": "g0225-seguranca_fraude-informal_abreviado-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"parceiros_ofertas": 0.036819684736155656, "vas_cancelamento": 0.010267773499696885, "seguranca_perda_roubo": 0.08560500174381303, "conta_contestacao": 0.12419707154579826, "seguranca_fraude": 0.29867913901788457, "internet_pacote_adicional": 0.09582017973316583, "internet_consumo": 0.047827176081568334, "fidelidade_resgate": 0.01119235421727848, "marketplace_pedido": 0.02919508289738908, "suporte_chip_esim": 0.06373958945638142, "marketplace_compra": 0.07797885577223931, "sem_correspondencia": 0.11867809129862919}, "confidence": 0.29867913901788457, "input_tokens": 55, "latency_ms": 303.5794129999658} +{"id": "g0225-seguranca_fraude-informal_abreviado-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.21234474535337441, "vas_contratacao": 0.01057005907163288, "seguranca_perda_roubo": 0.06564069087687242, "conta_debito_automatico_digital": 0.014649606964719607, "roaming_duvida": 0.029420937795382938, "seguranca_fraude": 0.16224960217995654, "portabilidade": 0.011119987381398114, "conta_contestacao": 0.09783602943283451, "plano_nova_linha": 0.020770818923599374, "conta_pagamento_confirmacao": 0.031454210644403575, "marketplace_pedido": 0.024791787555446664, "recarga_nao_creditada": 0.006688521542632052, "recarga_realizar": 0.004066305416806284, "roaming_cobranca": 0.012671608112973338, "marketplace_compra": 0.020284741161081546, "sem_correspondencia": 0.27544034758688574}, "confidence": 0.27544034758688574, "input_tokens": 57, "latency_ms": 423.91060400007063} +{"id": "g0225-seguranca_fraude-informal_abreviado-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.0076923076851436725, "conta_vencimento": 0.003158158109489792, "troca_numero": 0.0019430007062936616, "beneficios_consulta": 0.09714966092298612, "seguranca_fraude": 0.267932043298817, "conta_contestacao": 0.09839947353970896, "fidelidade_resgate": 0.013228122921075433, "recarga_saldo": 0.0029069715488135887, "recarga_nao_creditada": 0.004909636740858773, "portabilidade": 0.004009647064476986, "seguranca_perda_roubo": 0.23767729007980717, "conta_debito_automatico_digital": 0.016283939616650527, "fidelidade_pontos": 0.0880840621416419, "negociacao_religacao": 0.005318758855650023, "internet_consumo": 0.01511599770962061, "sem_correspondencia": 0.1361909290589658}, "confidence": 0.267932043298817, "input_tokens": 64, "latency_ms": 413.8528610000094} +{"id": "g0225-seguranca_fraude-informal_abreviado-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08512632120871251, "seguranca_perda_roubo": 0.11957235334710603, "seguranca_fraude": 0.10417435706311304, "sem_correspondencia": 0.6911269683810685}, "confidence": 0.6911269683810685, "input_tokens": 67, "latency_ms": 162.75610799993956} +{"id": "g0225-seguranca_fraude-informal_abreviado-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0169459322656478, "conta_vencimento": 0.0075631952828928255, "seguranca_fraude": 0.14390418107691627, "conta_contestacao": 0.0716036194291404, "roaming_cobranca": 0.028105315161281355, "seguranca_perda_roubo": 0.07068566318500193, "bonus_nao_recebido": 0.024117972993788914, "sem_correspondencia": 0.6370741206053305}, "confidence": 0.6370741206053305, "input_tokens": 62, "latency_ms": 226.63934599995628} +{"id": "g0225-seguranca_fraude-informal_abreviado-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.05765138566493988, "seguranca_perda_roubo": 0.10296708345413208, "seguranca_fraude": 0.16358597576618195, "sem_correspondencia": 0.6757955551147461}, "confidence": 0.6757955551147461, "input_tokens": 61, "latency_ms": 158.08414200000698} +{"id": "g0225-seguranca_fraude-informal_abreviado-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_problema_conexao": 0.033187006178857385, "recarga_nao_creditada": 0.007338689287275424, "suporte_configuracao": 0.01913671783707649, "suporte_sem_sinal": 0.08825481073577365, "seguranca_perda_roubo": 0.13970807409396696, "fidelidade_pontos": 0.034317084184132415, "beneficios_consulta": 0.09715362787529347, "conta_pagamento_confirmacao": 0.017065726482853746, "conta_contestacao": 0.029120609611729215, "seguranca_fraude": 0.27404687229709085, "roaming_duvida": 0.015167459147295986, "roaming_pacote": 0.004337552070216843, "plano_consulta": 0.05845693216150569, "atendimento_humano": 0.04729388354378666, "parceiros_ofertas": 0.023104975355073897, "sem_correspondencia": 0.11230997913807132}, "confidence": 0.27404687229709085, "input_tokens": 60, "latency_ms": 432.30747699999483} +{"id": "g0225-seguranca_fraude-informal_abreviado-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.018671401418891034, "recarga_realizar": 0.009135519435137641, "seguranca_perda_roubo": 0.1652738502752381, "seguranca_fraude": 0.31137610438783786, "fidelidade_resgate": 0.023710037378995897, "conta_contestacao": 0.06333422110418724, "internet_pacote_adicional": 0.1916422455796917, "sem_correspondencia": 0.21685662042002052}, "confidence": 0.31137610438783786, "input_tokens": 61, "latency_ms": 234.38434000001962} +{"id": "g0225-seguranca_fraude-informal_abreviado-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 117, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11090981505808246, "roaming_pacote": 0.00908180289007786, "marketplace_compra": 0.037008991811056026, "seguranca_perda_roubo": 0.14630452689025628, "seguranca_fraude": 0.2002470113235819, "conta_pagamento_confirmacao": 0.06558672815019634, "suporte_chip_esim": 0.03906425301094806, "sem_correspondencia": 0.39179687086580106}, "confidence": 0.39179687086580106, "input_tokens": 69, "latency_ms": 256.6211219999559} +{"id": "g0225-seguranca_fraude-informal_abreviado-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0035118724596041404, "conta_segunda_via": 0.04249634695638058, "seguranca_fraude": 0.7037956883411286, "plano_nova_linha": 0.006119819504754015, "negociacao_divida": 0.01550877131461246, "conta_contestacao": 0.04668120406758134, "seguranca_perda_roubo": 0.07032705267045797, "sem_correspondencia": 0.11155924468548088}, "confidence": 0.7037956883411286, "input_tokens": 63, "latency_ms": 228.47343499995532} +{"id": "g0227-seguranca_fraude-regionalismo-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 102, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.13914656318363042, "cadastro_atualizacao": 0.08260521102279521, "troca_numero": 0.15792719655791473, "seguranca_fraude": 0.28814067772451624, "plano_consulta": 0.04124563837346663, "suporte_chip_esim": 0.04448509113769419, "marketplace_compra": 0.021427085129245783, "roaming_pacote": 0.0026385012871558713, "seguranca_perda_roubo": 0.04031845461774454, "bonus_nao_recebido": 0.005405706694544069, "conta_contestacao": 0.022787358086568198, "sem_correspondencia": 0.15387251618472414}, "confidence": 0.28814067772451624, "input_tokens": 102, "latency_ms": 357.45259800000895} +{"id": "g0227-seguranca_fraude-regionalismo-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 201, "length_bucket": "longo"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.04055971964359701, "vas_contratacao": 0.023135922504426202, "conta_explicacao": 0.03440309264655273, "conta_contestacao": 0.18888315276975703, "recarga_saldo": 0.0036361319402436624, "seguranca_perda_roubo": 0.13094036085992514, "plano_troca": 0.006314660328408177, "vas_consulta": 0.23990314841414767, "internet_problema_conexao": 0.018171874535502872, "plano_consulta": 0.029692582343629266, "seguranca_fraude": 0.161614773249406, "sem_correspondencia": 0.12274458076440423}, "confidence": 0.23990314841414767, "input_tokens": 89, "latency_ms": 340.83697799997026} +{"id": "g0227-seguranca_fraude-regionalismo-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.011244823565200684, "conta_contestacao": 0.0756201245427635, "seguranca_fraude": 0.53828211267867, "seguranca_perda_roubo": 0.07320170326070427, "recarga_nao_creditada": 0.00932692671485722, "recarga_realizar": 0.005932248842714436, "internet_consumo": 0.04539381477543989, "sem_correspondencia": 0.24099824561964997}, "confidence": 0.53828211267867, "input_tokens": 79, "latency_ms": 241.3831639998989} +{"id": "g0227-seguranca_fraude-regionalismo-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 174, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.014041159743742806, "conta_contestacao": 0.04668067852172185, "seguranca_perda_roubo": 0.12554342782316721, "suporte_configuracao": 0.05369798619140736, "conta_segunda_via": 0.07123273562587541, "fidelidade_resgate": 0.0261001947713275, "seguranca_fraude": 0.3995227012316544, "sem_correspondencia": 0.26318111609110345}, "confidence": 0.3995227012316544, "input_tokens": 74, "latency_ms": 239.3077839999478} +{"id": "g0227-seguranca_fraude-regionalismo-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"reclamacao_atendimento": 0.1255420452241881, "desconto_retencao": 0.009428869045473957, "conta_contestacao": 0.05579271193497214, "conta_debito_automatico_digital": 0.0319143311675374, "suporte_chip_esim": 0.04565678558152535, "seguranca_fraude": 0.3932653981878674, "seguranca_perda_roubo": 0.13074122430170526, "sem_correspondencia": 0.20765863455673045}, "confidence": 0.3932653981878674, "input_tokens": 79, "latency_ms": 254.05796600000485} +{"id": "g0227-seguranca_fraude-regionalismo-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 186, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.07448394929545891, "conta_contestacao": 0.13490489728323657, "seguranca_fraude": 0.5633853925787833, "sem_correspondencia": 0.22722576084252122}, "confidence": 0.5633853925787833, "input_tokens": 83, "latency_ms": 170.5394539999361} +{"id": "g0227-seguranca_fraude-regionalismo-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"beneficios_consulta": 0.043989955255167704, "recarga_realizar": 0.0023239689390845853, "plano_troca": 0.005068413281668204, "conta_contestacao": 0.06834635542705056, "plano_consulta": 0.12358292923077568, "seguranca_fraude": 0.3052326025276168, "roaming_duvida": 0.005868499514320604, "suporte_configuracao": 0.014242850155030363, "reclamacao_atendimento": 0.09303962989525544, "negociacao_divida": 0.009184829502586903, "plano_nova_linha": 0.020893174527880348, "seguranca_perda_roubo": 0.10401339699034645, "internet_problema_conexao": 0.051670692191542085, "marketplace_pedido": 0.022890205917440426, "conta_explicacao": 0.05027957930486024, "sem_correspondencia": 0.07937291733937361}, "confidence": 0.3052326025276168, "input_tokens": 86, "latency_ms": 470.777709999993} +{"id": "g0227-seguranca_fraude-regionalismo-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 195, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.4889333163663758, "conta_contestacao": 0.04805899407998146, "seguranca_perda_roubo": 0.054168763989418584, "sem_correspondencia": 0.40883892556422413}, "confidence": 0.4889333163663758, "input_tokens": 87, "latency_ms": 172.92686700000104} +{"id": "g0227-seguranca_fraude-regionalismo-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.007890999201592907, "seguranca_fraude": 0.2535729372376539, "conta_contestacao": 0.07579219379735506, "plano_consulta": 0.08651828915209518, "vas_contratacao": 0.009319281237609887, "suporte_configuracao": 0.03294040975755591, "conta_segunda_via": 0.0383025223869644, "conta_debito_automatico_digital": 0.025226340443011176, "internet_consumo": 0.0792835809294856, "conta_vencimento": 0.004237612681812614, "seguranca_perda_roubo": 0.0817668671497351, "suporte_chip_esim": 0.05383365412758254, "negociacao_divida": 0.012155251902745069, "portabilidade": 0.007123795608748973, "marketplace_compra": 0.03426767494875185, "sem_correspondencia": 0.1977685894372998}, "confidence": 0.2535729372376539, "input_tokens": 76, "latency_ms": 493.90263299994785} +{"id": "g0227-seguranca_fraude-regionalismo-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.10249758740881654, "seguranca_fraude": 0.5807553063501859, "conta_contestacao": 0.040927321633562184, "sem_correspondencia": 0.2758197846074354}, "confidence": 0.5807553063501859, "input_tokens": 85, "latency_ms": 173.07402599999477} +{"id": "g0227-seguranca_fraude-regionalismo-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 187, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_sem_sinal": 0.24015666440993122, "cancelamento_linha": 0.002776851399947947, "seguranca_perda_roubo": 0.09324636270174344, "recarga_saldo": 0.002127652513011924, "plano_troca": 0.00459500213968392, "troca_numero": 0.0015830729321374443, "suporte_chip_esim": 0.030431806910087254, "plano_consulta": 0.07237095354617046, "conta_contestacao": 0.04547081123078009, "beneficios_consulta": 0.07730594244083391, "seguranca_fraude": 0.3395842895185786, "sem_correspondencia": 0.0903505902570938}, "confidence": 0.3395842895185786, "input_tokens": 80, "latency_ms": 327.2109570000339} +{"id": "g0228-seguranca_fraude-emocional-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.006356079902859258, "cancelamento_linha": 0.011481557684017292, "conta_debito_automatico_digital": 0.011109408643139496, "beneficios_consulta": 0.032877731241566364, "vas_cancelamento": 0.0034893072729825078, "internet_consumo": 0.03123984407309835, "reclamacao_atendimento": 0.09028528403704737, "desconto_retencao": 0.006074211407449368, "conta_contestacao": 0.038554566874193674, "marketplace_pedido": 0.032470329779480674, "seguranca_perda_roubo": 0.10866913671226548, "fidelidade_resgate": 0.007790658427078484, "roaming_cobranca": 0.002176469602841251, "recarga_realizar": 0.002642038444676401, "seguranca_fraude": 0.5336062177947091, "sem_correspondencia": 0.081177158102595}, "confidence": 0.5336062177947091, "input_tokens": 68, "latency_ms": 435.7769580000195} +{"id": "g0228-seguranca_fraude-emocional-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao", "vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_consulta": 0.08004265023259374, "seguranca_fraude": 0.3780063270156116, "seguranca_perda_roubo": 0.0797021140066931, "vas_cancelamento": 0.16856347976876498, "suporte_chip_esim": 0.011701142042163652, "troca_numero": 0.0014834517605526161, "recarga_nao_creditada": 0.009303621651000304, "roaming_duvida": 0.008374388993882738, "cadastro_atualizacao": 0.029962806938005484, "conta_contestacao": 0.1070413108298882, "suporte_configuracao": 0.01960549068498606, "sem_correspondencia": 0.1062132160758575}, "confidence": 0.3780063270156116, "input_tokens": 62, "latency_ms": 319.9049190000096} +{"id": "g0228-seguranca_fraude-emocional-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.02399144984066147, "desconto_retencao": 0.025488543377187006, "seguranca_fraude": 0.519561809279223, "vas_contratacao": 0.02119167076042684, "troca_numero": 0.0058386407643279915, "conta_contestacao": 0.04941087790932275, "seguranca_perda_roubo": 0.11748797041638298, "sem_correspondencia": 0.23702903765246794}, "confidence": 0.519561809279223, "input_tokens": 59, "latency_ms": 214.18201800008774} +{"id": "g0228-seguranca_fraude-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_segunda_via": 0.09196775725540153, "conta_contestacao": 0.06376058312869723, "negociacao_religacao": 0.010096553245276656, "recarga_realizar": 0.0035424426419320316, "roaming_pacote": 0.003270023118067859, "marketplace_pedido": 0.08007595317086329, "seguranca_perda_roubo": 0.5642530656684283, "fidelidade_pontos": 0.014234841141679002, "bonus_nao_recebido": 0.009291818866256634, "parceiros_ofertas": 0.040351314463207597, "plano_nova_linha": 0.009191408327526818, "sem_correspondencia": 0.10996423897266305}, "confidence": 0.5642530656684283, "input_tokens": 60, "latency_ms": 290.01471799995215} +{"id": "g0228-seguranca_fraude-emocional-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.45212829398344195, "seguranca_perda_roubo": 0.19064899142688563, "conta_contestacao": 0.14070130046002266, "sem_correspondencia": 0.21652141412964976}, "confidence": 0.45212829398344195, "input_tokens": 63, "latency_ms": 156.59588900007293} +{"id": "g0228-seguranca_fraude-emocional-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.3098384405318077, "seguranca_perda_roubo": 0.13527323154427226, "conta_pagamento_confirmacao": 0.12097054584729806, "roaming_cobranca": 0.0073491576237698164, "conta_contestacao": 0.13214534373418976, "internet_problema_conexao": 0.07650875214663798, "fidelidade_resgate": 0.030339920554236465, "sem_correspondencia": 0.187574608017788}, "confidence": 0.3098384405318077, "input_tokens": 60, "latency_ms": 232.92637500003366} +{"id": "g0228-seguranca_fraude-emocional-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 128, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_segunda_via": 0.16324756515022273, "conta_contestacao": 0.13422920868647498, "seguranca_perda_roubo": 0.10370465779880929, "conta_debito_automatico_digital": 0.03301153225926881, "recarga_realizar": 0.005512966131607693, "suporte_configuracao": 0.03433598095123531, "seguranca_fraude": 0.3550681357739021, "sem_correspondencia": 0.17088995324847905}, "confidence": 0.3550681357739021, "input_tokens": 67, "latency_ms": 238.83903299997655} +{"id": "g0228-seguranca_fraude-emocional-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"roaming_cobranca": 0.009697982218466501, "seguranca_perda_roubo": 0.16239351215653322, "vas_consulta": 0.20937356586799286, "suporte_configuracao": 0.05328667223401374, "portabilidade": 0.021646999064613124, "internet_problema_conexao": 0.04685142316130649, "vas_cancelamento": 0.028652103937999576, "recarga_nao_creditada": 0.008905350330159259, "negociacao_divida": 0.021468637751064872, "seguranca_fraude": 0.14384599190778277, "conta_contestacao": 0.10936256620320566, "sem_correspondencia": 0.18451519516686196}, "confidence": 0.20937356586799286, "input_tokens": 50, "latency_ms": 300.91365100008716} +{"id": "g0228-seguranca_fraude-emocional-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.0941733530579608, "marketplace_compra": 0.1447252984809862, "seguranca_fraude": 0.5353489723830904, "atendimento_humano": 0.04420159181888743, "portabilidade": 0.004435913807695214, "internet_problema_conexao": 0.010447619884241671, "fidelidade_pontos": 0.018396814129192925, "conta_vencimento": 0.00531121037815458, "conta_contestacao": 0.046161288306259686, "roaming_pacote": 0.0016762561343103327, "beneficios_consulta": 0.03134181098346571, "sem_correspondencia": 0.06377987063575505}, "confidence": 0.5353489723830904, "input_tokens": 45, "latency_ms": 275.86688500002765} +{"id": "g0228-seguranca_fraude-emocional-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.07295715706948437, "conta_explicacao": 0.04004212785453357, "atendimento_humano": 0.09323974568527547, "vas_cancelamento": 0.004445577443871963, "internet_consumo": 0.09350624549892388, "suporte_configuracao": 0.028600420403288394, "cancelamento_linha": 0.0042588621714311345, "conta_contestacao": 0.09043150268823603, "roaming_pacote": 0.003154453078921143, "seguranca_fraude": 0.18805139994176942, "plano_consulta": 0.0731643130095073, "seguranca_perda_roubo": 0.11780071839037279, "recarga_saldo": 0.003071443367682723, "negociacao_religacao": 0.006888823953147643, "marketplace_compra": 0.024646160779807334, "sem_correspondencia": 0.15574104866374683}, "confidence": 0.18805139994176942, "input_tokens": 68, "latency_ms": 407.0838930000491} +{"id": "g0228-seguranca_fraude-emocional-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1631503898844239, "seguranca_perda_roubo": 0.14755136214349754, "seguranca_fraude": 0.24834152306144008, "sem_correspondencia": 0.4409567249106385}, "confidence": 0.4409567249106385, "input_tokens": 54, "latency_ms": 150.3788219999933} +{"id": "g0228-seguranca_fraude-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_contestacao": 0.32010158419457696, "parceiros_ofertas": 0.066632314523573, "seguranca_perda_roubo": 0.3760715070952251, "sem_correspondencia": 0.23719459418662497}, "confidence": 0.3760715070952251, "input_tokens": 53, "latency_ms": 145.57126599993353} +{"id": "g0233-roaming_pacote-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.06688077424705013, "parceiros_ofertas": 0.031987639461309836, "conta_pagamento_confirmacao": 0.01935029867682909, "marketplace_compra": 0.03141031635048784, "roaming_cobranca": 0.07574457309278684, "internet_consumo": 0.0532339860112285, "conta_vencimento": 0.003637562330161644, "cadastro_atualizacao": 0.029348331017005562, "vas_contratacao": 0.013354943420004388, "cancelamento_linha": 0.0009931415072463308, "conta_explicacao": 0.013967393222676103, "recarga_realizar": 0.0021684729843497873, "suporte_sem_sinal": 0.03870844281464771, "vas_consulta": 0.19367632824279413, "internet_pacote_adicional": 0.33050905061405433, "sem_correspondencia": 0.09502874600736778}, "confidence": 0.33050905061405433, "input_tokens": 41, "latency_ms": 383.3465169999499} +{"id": "g0233-roaming_pacote-erros_digitacao-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.46030252249401166, "roaming_pacote": 0.24747873458916253, "roaming_duvida": 0.09956557003701791, "sem_correspondencia": 0.19265317287980793}, "confidence": 0.46030252249401166, "input_tokens": 38, "latency_ms": 139.4977630000085} +{"id": "g0233-roaming_pacote-erros_digitacao-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"desconto_retencao": 0.08680679340620231, "roaming_duvida": 0.06018048827512783, "roaming_pacote": 0.010631527355036212, "roaming_cobranca": 0.014077722802941717, "conta_explicacao": 0.0472613932118893, "vas_contratacao": 0.020576891592845457, "internet_pacote_adicional": 0.444840602596656, "sem_correspondencia": 0.31562458075930117}, "confidence": 0.444840602596656, "input_tokens": 37, "latency_ms": 208.431958999995} +{"id": "g0233-roaming_pacote-erros_digitacao-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.7975579424100518, "roaming_pacote": 0.0052257360572009574, "roaming_duvida": 0.01526180661127573, "sem_correspondencia": 0.18195451492147152}, "confidence": 0.7975579424100518, "input_tokens": 38, "latency_ms": 140.27333900003214} +{"id": "g0233-roaming_pacote-erros_digitacao-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.10507770515107243, "atendimento_humano": 0.05112054506658132, "internet_pacote_adicional": 0.4887523647263847, "troca_numero": 0.0011875372861927349, "negociacao_religacao": 0.014404254901106445, "conta_segunda_via": 0.06426500170782742, "roaming_duvida": 0.02621836745586432, "roaming_cobranca": 0.021708921904618924, "suporte_chip_esim": 0.007029172456134362, "roaming_pacote": 0.015187969414072598, "plano_troca": 0.023166795724215147, "sem_correspondencia": 0.1818813642059296}, "confidence": 0.4887523647263847, "input_tokens": 41, "latency_ms": 278.8483260000021} +{"id": "g0233-roaming_pacote-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.10232476011612765, "roaming_cobranca": 0.023724948678026644, "internet_pacote_adicional": 0.2105103703707967, "sem_correspondencia": 0.663439920835049}, "confidence": 0.663439920835049, "input_tokens": 34, "latency_ms": 137.81723599993256} +{"id": "g0233-roaming_pacote-erros_digitacao-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.058216791543531037, "vas_consulta": 0.08374341033296392, "internet_pacote_adicional": 0.5688250887435395, "recarga_saldo": 0.0026336778572769552, "conta_vencimento": 0.004529453985458784, "roaming_pacote": 0.027732824967834593, "suporte_chip_esim": 0.007846918378656212, "beneficios_consulta": 0.07198511341497148, "roaming_duvida": 0.02219066065941138, "negociacao_divida": 0.013231820498668142, "roaming_cobranca": 0.017742584238252368, "sem_correspondencia": 0.12132165537943555}, "confidence": 0.5688250887435395, "input_tokens": 40, "latency_ms": 277.78998200005844} +{"id": "g0233-roaming_pacote-erros_digitacao-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.09039979499580003, "internet_pacote_adicional": 0.37620532689948927, "roaming_duvida": 0.17744070459599012, "sem_correspondencia": 0.3559541735087206}, "confidence": 0.37620532689948927, "input_tokens": 37, "latency_ms": 139.56809699993755} +{"id": "g0233-roaming_pacote-erros_digitacao-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.057871421277442575, "fidelidade_pontos": 0.020871426874691738, "bonus_nao_recebido": 0.01407878782917378, "seguranca_perda_roubo": 0.012047164265470058, "vas_contratacao": 0.007781016390226354, "conta_segunda_via": 0.024657372681231266, "roaming_cobranca": 0.04012212135966812, "suporte_sem_sinal": 0.06644838139987351, "roaming_pacote": 0.04064822925341646, "marketplace_pedido": 0.01157171566760286, "internet_pacote_adicional": 0.53493039522642, "suporte_chip_esim": 0.0038017422029411113, "conta_debito_automatico_digital": 0.0037414562904247, "roaming_duvida": 0.08192308219221395, "portabilidade": 0.004073834403362529, "sem_correspondencia": 0.07543185268584095}, "confidence": 0.53493039522642, "input_tokens": 37, "latency_ms": 421.9326209999963} +{"id": "g0233-roaming_pacote-erros_digitacao-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"troca_numero": 0.0027856297653581757, "roaming_cobranca": 0.010217725000790052, "negociacao_religacao": 0.016541550960403998, "conta_contestacao": 0.07696947187042784, "roaming_duvida": 0.013357229426741373, "internet_consumo": 0.09795332561609908, "internet_pacote_adicional": 0.41941150640218067, "roaming_pacote": 0.011448112094122408, "vas_consulta": 0.09543674285201673, "recarga_nao_creditada": 0.006371254961647517, "bonus_nao_recebido": 0.014156896566444655, "marketplace_compra": 0.04051224393217286, "portabilidade": 0.012872606381800327, "internet_problema_conexao": 0.022116312264217775, "cancelamento_linha": 0.006747714661735133, "sem_correspondencia": 0.15310167724384138}, "confidence": 0.41941150640218067, "input_tokens": 41, "latency_ms": 385.1777710000306} +{"id": "g0233-roaming_pacote-erros_digitacao-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"marketplace_pedido": 0.05144379477205677, "beneficios_consulta": 0.0947970559303497, "seguranca_fraude": 0.01802047222089828, "vas_contratacao": 0.011356576763638092, "vas_consulta": 0.11745730474550606, "bonus_nao_recebido": 0.03739444303985732, "cadastro_atualizacao": 0.02365983550861804, "internet_pacote_adicional": 0.38469813689177523, "roaming_cobranca": 0.021881258920123547, "cancelamento_linha": 0.00789314537474815, "conta_segunda_via": 0.01099725387468145, "roaming_duvida": 0.08361302623778073, "vas_cancelamento": 0.005081277993238048, "internet_problema_conexao": 0.018260529936562228, "plano_troca": 0.022716528640410752, "sem_correspondencia": 0.09072935914975562}, "confidence": 0.38469813689177523, "input_tokens": 35, "latency_ms": 416.6777840000577} +{"id": "g0233-roaming_pacote-erros_digitacao-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.4149558996765278, "roaming_pacote": 0.23313024018445017, "roaming_duvida": 0.07502637337991497, "sem_correspondencia": 0.27688748675910707}, "confidence": 0.4149558996765278, "input_tokens": 37, "latency_ms": 141.43583899999612} +{"id": "g0234-roaming_pacote-regionalismo-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"reclamacao_atendimento": 0.02782470003102887, "roaming_cobranca": 0.10492879252387183, "troca_numero": 0.002224661738772248, "plano_consulta": 0.06177401162955466, "cancelamento_linha": 0.0020820939564907912, "conta_segunda_via": 0.01289250436154633, "fidelidade_resgate": 0.023761213227882914, "roaming_pacote": 0.23824259664489758, "internet_consumo": 0.07915821184921826, "negociacao_religacao": 0.026716551032576367, "suporte_sem_sinal": 0.06344554183314949, "roaming_duvida": 0.13733238627767425, "fidelidade_pontos": 0.02186925202294194, "internet_pacote_adicional": 0.06829320219592067, "vas_contratacao": 0.017213198229604324, "sem_correspondencia": 0.11224108244486951}, "confidence": 0.23824259664489758, "input_tokens": 46, "latency_ms": 386.58933599992906} +{"id": "g0234-roaming_pacote-regionalismo-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.002395682654768195, "roaming_cobranca": 0.006168885414627394, "vas_consulta": 0.10422158635686635, "conta_explicacao": 0.015272557221612772, "suporte_chip_esim": 0.0025784216419370083, "desconto_retencao": 0.0066835784898658535, "roaming_pacote": 0.007977605528951623, "roaming_duvida": 0.011457870328877526, "bonus_nao_recebido": 0.001837304032992005, "negociacao_divida": 0.00573886026878252, "parceiros_ofertas": 0.030513505356106554, "portabilidade": 0.0056457480378889965, "internet_pacote_adicional": 0.7301063888006906, "marketplace_compra": 0.011394157622369058, "vas_cancelamento": 0.001557885500342945, "sem_correspondencia": 0.05644996274332059}, "confidence": 0.7301063888006906, "input_tokens": 46, "latency_ms": 405.4240559999016} +{"id": "g0234-roaming_pacote-regionalismo-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.10977761527938303, "conta_pagamento_confirmacao": 0.021459008199315954, "roaming_pacote": 0.502046912318981, "roaming_cobranca": 0.06258625903343146, "seguranca_perda_roubo": 0.004255090582574822, "atendimento_humano": 0.022396436467982485, "internet_pacote_adicional": 0.13012047814407285, "sem_correspondencia": 0.14735819997425842}, "confidence": 0.502046912318981, "input_tokens": 48, "latency_ms": 220.7472670000925} +{"id": "g0234-roaming_pacote-regionalismo-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.008462005874102407, "roaming_duvida": 0.10618332010179202, "roaming_pacote": 0.08518981026620702, "internet_pacote_adicional": 0.5378188262970035, "bonus_nao_recebido": 0.025405017535452535, "roaming_cobranca": 0.0602970201818561, "plano_troca": 0.00533748221798329, "sem_correspondencia": 0.1713065175256031}, "confidence": 0.5378188262970035, "input_tokens": 37, "latency_ms": 210.87500599992381} +{"id": "g0234-roaming_pacote-regionalismo-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.011761863425663318, "suporte_chip_esim": 0.004124670187659785, "roaming_cobranca": 0.007528123725675719, "vas_cancelamento": 0.004340499998048647, "negociacao_religacao": 0.006783506199938325, "roaming_pacote": 0.012386331029014874, "internet_pacote_adicional": 0.8861563583061626, "sem_correspondencia": 0.06691864712783681}, "confidence": 0.8861563583061626, "input_tokens": 45, "latency_ms": 216.6147660000206} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.01903012895041079, "internet_pacote_adicional": 0.7679834284771297, "marketplace_pedido": 0.016478595497514004, "suporte_sem_sinal": 0.04002993449769475, "portabilidade": 0.023159242856749786, "roaming_duvida": 0.06195552317499897, "roaming_cobranca": 0.030752100249893236, "sem_correspondencia": 0.0406110462956087}, "confidence": 0.7679834284771297, "input_tokens": 49, "latency_ms": 214.11534100002427} +{"id": "g0234-roaming_pacote-regionalismo-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.4256788818278238, "roaming_duvida": 0.15251350080988876, "conta_pagamento_confirmacao": 0.00888334096470363, "roaming_pacote": 0.12421056834638049, "roaming_cobranca": 0.04398219624304738, "marketplace_compra": 0.014083872696755947, "conta_vencimento": 0.00203637677942588, "conta_segunda_via": 0.011992854053538522, "vas_contratacao": 0.009360801214283239, "atendimento_humano": 0.06315820402909282, "cadastro_atualizacao": 0.03965567356131892, "sem_correspondencia": 0.10444372947374056}, "confidence": 0.4256788818278238, "input_tokens": 44, "latency_ms": 283.68089899993265} +{"id": "g0234-roaming_pacote-regionalismo-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.03354495393614701, "internet_pacote_adicional": 0.8372702342201286, "roaming_pacote": 0.021027731265246638, "sem_correspondencia": 0.10815708057847774}, "confidence": 0.8372702342201286, "input_tokens": 46, "latency_ms": 141.79870999998911} +{"id": "g0234-roaming_pacote-regionalismo-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_debito_automatico_digital": 0.008922338537652619, "desconto_retencao": 0.015160048468737215, "roaming_cobranca": 0.01359540138856625, "roaming_duvida": 0.046702631089735255, "internet_pacote_adicional": 0.4041741215866881, "beneficios_consulta": 0.08207681077810011, "plano_consulta": 0.26526558553605334, "roaming_pacote": 0.008767303130399105, "recarga_saldo": 0.0018040652026193287, "seguranca_perda_roubo": 0.004780545392891773, "bonus_nao_recebido": 0.012354129065958137, "sem_correspondencia": 0.13639701982259878}, "confidence": 0.4041741215866881, "input_tokens": 42, "latency_ms": 298.9560479999227} +{"id": "g0234-roaming_pacote-regionalismo-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.008352163955453119, "roaming_duvida": 0.07259777738974793, "troca_numero": 0.0011657492411180487, "bonus_nao_recebido": 0.010736436295628041, "internet_pacote_adicional": 0.60651092097425, "roaming_pacote": 0.09985654533759163, "roaming_cobranca": 0.030580614805973436, "sem_correspondencia": 0.17019979200023783}, "confidence": 0.60651092097425, "input_tokens": 43, "latency_ms": 206.0265930000469} +{"id": "g0234-roaming_pacote-regionalismo-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"plano_consulta": 0.05283920299584707, "roaming_pacote": 0.48727025038824556, "internet_pacote_adicional": 0.15383386124824056, "conta_pagamento_confirmacao": 0.019721553967769413, "roaming_cobranca": 0.04622328507565736, "roaming_duvida": 0.06562957704867645, "suporte_sem_sinal": 0.061721289438638985, "sem_correspondencia": 0.11276097983692464}, "confidence": 0.48727025038824556, "input_tokens": 48, "latency_ms": 220.54490199991506} +{"id": "g0234-roaming_pacote-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.017614619248642535, "roaming_cobranca": 0.010065175274185875, "internet_pacote_adicional": 0.8681913339360567, "sem_correspondencia": 0.10412887154111487}, "confidence": 0.8681913339360567, "input_tokens": 48, "latency_ms": 146.64706300004582} +{"id": "g0236-roaming_pacote-longo_contexto-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida", "suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 303, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.18907921614935003, "internet_problema_conexao": 0.04619249847768336, "seguranca_fraude": 0.01410608410798652, "marketplace_pedido": 0.030884522060001036, "roaming_duvida": 0.17816848126959833, "roaming_pacote": 0.319235007142639, "roaming_cobranca": 0.09779925954078773, "sem_correspondencia": 0.12453493125195397}, "confidence": 0.319235007142639, "input_tokens": 106, "latency_ms": 242.8240540000388} +{"id": "g0236-roaming_pacote-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 257, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.08813753701383552, "roaming_duvida": 0.2258723563298279, "internet_pacote_adicional": 0.5126321735900187, "sem_correspondencia": 0.17335793306631792}, "confidence": 0.5126321735900187, "input_tokens": 95, "latency_ms": 169.18559900000218} +{"id": "g0236-roaming_pacote-longo_contexto-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 99, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6378520590527008, "roaming_cobranca": 0.06995708345527489, "suporte_configuracao": 0.04184241875784878, "roaming_pacote": 0.060817083903781204, "suporte_sem_sinal": 0.036882023468346764, "fidelidade_resgate": 0.008738284743409092, "vas_cancelamento": 0.002964780136765965, "negociacao_religacao": 0.004009505182301049, "roaming_duvida": 0.06857583524915929, "desconto_retencao": 0.00982190275014959, "marketplace_compra": 0.010962287660564653, "sem_correspondencia": 0.04757673563969795}, "confidence": 0.6378520590527008, "input_tokens": 99, "latency_ms": 338.087048000034} +{"id": "g0236-roaming_pacote-longo_contexto-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 238, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.3784667747140918, "bonus_nao_recebido": 0.014261401064235492, "internet_problema_conexao": 0.024485324843726612, "roaming_cobranca": 0.09363435692778492, "roaming_pacote": 0.311730281730211, "roaming_duvida": 0.07361478739010235, "desconto_retencao": 0.004536776572271343, "sem_correspondencia": 0.0992702967575765}, "confidence": 0.3784667747140918, "input_tokens": 91, "latency_ms": 239.33911599999647} +{"id": "g0236-roaming_pacote-longo_contexto-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 230, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.018751939339519904, "roaming_pacote": 0.009912093879757214, "beneficios_consulta": 0.052602297382005364, "troca_numero": 0.0011874569780202886, "portabilidade": 0.009762846646543295, "vas_cancelamento": 0.0027152776576889084, "conta_contestacao": 0.030099545864025967, "marketplace_compra": 0.012209920871036034, "internet_pacote_adicional": 0.5122061257316293, "suporte_configuracao": 0.03708600915031115, "roaming_duvida": 0.09804323096476725, "conta_pagamento_confirmacao": 0.010156787704897202, "atendimento_humano": 0.03266737537084426, "suporte_chip_esim": 0.002268605349169552, "plano_nova_linha": 0.04742215095261892, "sem_correspondencia": 0.1229083361571654}, "confidence": 0.5122061257316293, "input_tokens": 81, "latency_ms": 420.504875000006} +{"id": "g0236-roaming_pacote-longo_contexto-05-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.24588035537735628, "vas_contratacao": 0.024939151627231964, "suporte_sem_sinal": 0.04857436213799037, "roaming_duvida": 0.15842702770972428, "reclamacao_atendimento": 0.03048920877027936, "internet_consumo": 0.024388954145502795, "roaming_pacote": 0.18962535299602248, "plano_nova_linha": 0.010177195892042894, "roaming_cobranca": 0.02779265530785982, "internet_pacote_adicional": 0.15661485264746916, "conta_segunda_via": 0.004862142652809005, "sem_correspondencia": 0.0782287407357116}, "confidence": 0.24588035537735628, "input_tokens": 84, "latency_ms": 325.4864279999765} +{"id": "g0236-roaming_pacote-longo_contexto-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 241, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.0895572379231453, "roaming_pacote": 0.3429013788700104, "internet_pacote_adicional": 0.44839659333229065, "sem_correspondencia": 0.11914478987455368}, "confidence": 0.44839659333229065, "input_tokens": 89, "latency_ms": 164.02678600002218} +{"id": "g0236-roaming_pacote-longo_contexto-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 228, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.029095189733951695, "conta_segunda_via": 0.009896511241946054, "fidelidade_resgate": 0.007137710250166765, "bonus_nao_recebido": 0.004768583472350515, "plano_consulta": 0.18051527495186276, "atendimento_humano": 0.01817826932210417, "roaming_cobranca": 0.010186457106010975, "roaming_pacote": 0.0074524148592914905, "recarga_realizar": 0.0023505545758076966, "conta_explicacao": 0.019549485355183322, "internet_pacote_adicional": 0.6498190780281201, "sem_correspondencia": 0.06105047110320444}, "confidence": 0.6498190780281201, "input_tokens": 90, "latency_ms": 332.852831000082} +{"id": "g0236-roaming_pacote-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 202, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.10282235203736506, "internet_pacote_adicional": 0.5019257606207044, "marketplace_pedido": 0.014486415931897081, "internet_problema_conexao": 0.005621550741119623, "vas_contratacao": 0.08573307270119279, "roaming_cobranca": 0.165311249914387, "negociacao_divida": 0.006672816134406119, "conta_vencimento": 0.0020561893344500787, "atendimento_humano": 0.013572764173958338, "seguranca_perda_roubo": 0.0015634432712532359, "beneficios_consulta": 0.06138780252970503, "sem_correspondencia": 0.038846582609561274}, "confidence": 0.5019257606207044, "input_tokens": 82, "latency_ms": 334.2527639999844} +{"id": "g0236-roaming_pacote-longo_contexto-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 201, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"portabilidade": 0.013152897122136065, "bonus_nao_recebido": 0.007474359456560184, "plano_nova_linha": 0.022714510152810886, "roaming_duvida": 0.00913222769666893, "roaming_pacote": 0.007562692141549826, "seguranca_perda_roubo": 0.004595667507064902, "suporte_sem_sinal": 0.035523406524373614, "recarga_realizar": 0.0022919617648047732, "recarga_saldo": 0.0012663899461012275, "internet_pacote_adicional": 0.6270735747449414, "roaming_cobranca": 0.0094853703094708, "fidelidade_pontos": 0.015001889049274507, "suporte_configuracao": 0.19424385974258715, "fidelidade_resgate": 0.005489831226245266, "cancelamento_linha": 0.0013539796685202899, "sem_correspondencia": 0.0436373829468902}, "confidence": 0.6270735747449414, "input_tokens": 76, "latency_ms": 454.18813200001296} +{"id": "g0236-roaming_pacote-longo_contexto-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"suporte_sem_sinal": 0.023391781385704774, "internet_pacote_adicional": 0.2259811014989303, "roaming_cobranca": 0.05425791072391808, "roaming_pacote": 0.28663447512622664, "recarga_saldo": 0.004006157631057388, "fidelidade_resgate": 0.010922281076629778, "desconto_retencao": 0.008176983337931792, "internet_problema_conexao": 0.007674412339774153, "parceiros_ofertas": 0.04220924155889509, "vas_consulta": 0.06409630927447989, "conta_explicacao": 0.011764150118345465, "atendimento_humano": 0.021851630891604176, "beneficios_consulta": 0.06720012429505592, "roaming_duvida": 0.11459244793029151, "seguranca_fraude": 0.010643370454499205, "sem_correspondencia": 0.046597622356655835}, "confidence": 0.28663447512622664, "input_tokens": 84, "latency_ms": 439.50347599991346} +{"id": "g0236-roaming_pacote-longo_contexto-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.2341635278794182, "roaming_cobranca": 0.08131448813850324, "marketplace_pedido": 0.054798969819877676, "roaming_pacote": 0.1778797767121207, "recarga_nao_creditada": 0.004507760042904984, "suporte_chip_esim": 0.00867145976063334, "internet_pacote_adicional": 0.1492603413142091, "sem_correspondencia": 0.2894036763323327}, "confidence": 0.2894036763323327, "input_tokens": 82, "latency_ms": 238.99840799992944} +{"id": "g0240-roaming_duvida-erros_digitacao-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_fraude": 0.04273726072335459, "recarga_realizar": 0.004579596781707444, "bonus_nao_recebido": 0.026922009566598726, "beneficios_consulta": 0.18148002048138362, "conta_contestacao": 0.05027008021856008, "roaming_cobranca": 0.033922948919891796, "portabilidade": 0.009917338506497024, "cadastro_atualizacao": 0.0415976051064286, "suporte_configuracao": 0.03810549218656698, "vas_contratacao": 0.019685965298973974, "internet_pacote_adicional": 0.2700313706950012, "roaming_duvida": 0.0663914552181432, "suporte_chip_esim": 0.019743563870256713, "conta_pagamento_confirmacao": 0.025546783374091466, "roaming_pacote": 0.022542512080447236, "sem_correspondencia": 0.14652599697209734}, "confidence": 0.2700313706950012, "input_tokens": 46, "latency_ms": 421.56074400008947} +{"id": "g0240-roaming_duvida-erros_digitacao-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.06714522951153491, "roaming_cobranca": 0.08256869156494406, "atendimento_humano": 0.13205182773706772, "portabilidade": 0.011788988683560674, "roaming_duvida": 0.5281217782815844, "reclamacao_atendimento": 0.01780868537775831, "internet_consumo": 0.027217323416761887, "sem_correspondencia": 0.13329747542678802}, "confidence": 0.5281217782815844, "input_tokens": 48, "latency_ms": 208.43220100005055} +{"id": "g0240-roaming_duvida-erros_digitacao-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"cadastro_atualizacao": 0.08282011454257708, "vas_contratacao": 0.01926782659052181, "negociacao_religacao": 0.01386462847995024, "suporte_chip_esim": 0.02266132192580939, "beneficios_consulta": 0.14699801282405436, "recarga_saldo": 0.004028984668570182, "roaming_duvida": 0.03851431844425937, "internet_pacote_adicional": 0.2815371056102123, "desconto_retencao": 0.021103154121041433, "marketplace_compra": 0.053362568814514566, "roaming_pacote": 0.009003106186056478, "roaming_cobranca": 0.01720385565073554, "vas_cancelamento": 0.004266612546396184, "conta_contestacao": 0.056153105447238304, "plano_nova_linha": 0.023857516323602182, "sem_correspondencia": 0.20535776782446058}, "confidence": 0.2815371056102123, "input_tokens": 43, "latency_ms": 395.1589690000219} +{"id": "g0240-roaming_duvida-erros_digitacao-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.05566247011625182, "suporte_sem_sinal": 0.17118098813725438, "cadastro_atualizacao": 0.04200778401898874, "roaming_duvida": 0.0811040227898576, "vas_consulta": 0.1073955115952025, "recarga_saldo": 0.0034020737646451244, "suporte_configuracao": 0.05997358453539992, "roaming_pacote": 0.01583428632969567, "suporte_chip_esim": 0.004998118931018873, "internet_pacote_adicional": 0.2911388785932087, "negociacao_divida": 0.02359080802025156, "sem_correspondencia": 0.14371147316822513}, "confidence": 0.2911388785932087, "input_tokens": 46, "latency_ms": 303.17687699994167} +{"id": "g0240-roaming_duvida-erros_digitacao-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.03006197016782226, "internet_pacote_adicional": 0.15812646696549026, "conta_contestacao": 0.1335868929874851, "internet_problema_conexao": 0.031339252949683254, "roaming_cobranca": 0.018317963179479695, "atendimento_humano": 0.10824174736709645, "roaming_duvida": 0.04638744328613479, "roaming_pacote": 0.015537052711762313, "internet_consumo": 0.14265226734907532, "cancelamento_linha": 0.0018851203306488185, "recarga_realizar": 0.0036675250987404364, "plano_troca": 0.013364891906842001, "cadastro_atualizacao": 0.06079084550291454, "desconto_retencao": 0.03704635275024108, "negociacao_divida": 0.018295998868777464, "sem_correspondencia": 0.18069820857780622}, "confidence": 0.18069820857780622, "input_tokens": 48, "latency_ms": 385.02605200005746} +{"id": "g0240-roaming_duvida-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08656028717977515, "recarga_realizar": 0.010041793013408401, "desconto_retencao": 0.03498021608840826, "plano_consulta": 0.1681777701758682, "atendimento_humano": 0.078554668764447, "roaming_pacote": 0.015621497921806459, "fidelidade_pontos": 0.14282295467336556, "plano_troca": 0.039919160871646674, "suporte_sem_sinal": 0.15840444204921128, "fidelidade_resgate": 0.041206151710336196, "roaming_cobranca": 0.015141502686750397, "sem_correspondencia": 0.20856955486497641}, "confidence": 0.20856955486497641, "input_tokens": 44, "latency_ms": 271.31739900005414} +{"id": "g0240-roaming_duvida-erros_digitacao-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0918794295722486, "internet_problema_conexao": 0.009849060556130962, "suporte_chip_esim": 0.004536469572607185, "internet_pacote_adicional": 0.07564726648030957, "roaming_pacote": 0.12072902453898043, "conta_explicacao": 0.022580776889360905, "roaming_duvida": 0.3718141999983741, "suporte_sem_sinal": 0.07331150940879037, "marketplace_compra": 0.022440432162034143, "plano_nova_linha": 0.03199125528315211, "beneficios_consulta": 0.06294981536804269, "sem_correspondencia": 0.11227076016996894}, "confidence": 0.3718141999983741, "input_tokens": 47, "latency_ms": 301.8310270000484} +{"id": "g0240-roaming_duvida-erros_digitacao-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.014666736785015138, "recarga_saldo": 0.003861399773799385, "desconto_retencao": 0.02097969037692068, "internet_consumo": 0.05070057366630312, "roaming_cobranca": 0.11768868349350893, "roaming_pacote": 0.13438156851000216, "conta_segunda_via": 0.05977462500718018, "internet_problema_conexao": 0.0050585826338051, "reclamacao_atendimento": 0.04535400698737319, "suporte_sem_sinal": 0.08141538866636576, "roaming_duvida": 0.33530397729800726, "sem_correspondencia": 0.13081476680171908}, "confidence": 0.33530397729800726, "input_tokens": 45, "latency_ms": 297.30895399995916} +{"id": "g0240-roaming_duvida-erros_digitacao-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.0432490391704858, "negociacao_divida": 0.009820198260677766, "conta_explicacao": 0.017722915173041653, "roaming_duvida": 0.3901251999752635, "marketplace_compra": 0.030913117078231314, "plano_troca": 0.007028366633060188, "suporte_configuracao": 0.04762184435845675, "portabilidade": 0.008880504995080682, "roaming_cobranca": 0.04368046874856627, "suporte_sem_sinal": 0.07952229371278063, "roaming_pacote": 0.04213602305516139, "conta_debito_automatico_digital": 0.019604153173442596, "vas_consulta": 0.11497251990124623, "beneficios_consulta": 0.025420554862401423, "internet_consumo": 0.028537827372253095, "sem_correspondencia": 0.09076497352985069}, "confidence": 0.3901251999752635, "input_tokens": 43, "latency_ms": 409.227570999974} +{"id": "g0240-roaming_duvida-erros_digitacao-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.056223792925321266, "conta_pagamento_confirmacao": 0.06673606702663223, "desconto_retencao": 0.0300252521884477, "roaming_duvida": 0.2366088556883018, "roaming_cobranca": 0.08397989993849443, "plano_troca": 0.012963661415249248, "plano_consulta": 0.11549139399286247, "vas_contratacao": 0.019224564240183446, "roaming_pacote": 0.16357882854087186, "seguranca_perda_roubo": 0.02411904078364971, "internet_problema_conexao": 0.014482394332889283, "sem_correspondencia": 0.17656624892709658}, "confidence": 0.2366088556883018, "input_tokens": 41, "latency_ms": 293.8079730000709} +{"id": "g0240-roaming_duvida-erros_digitacao-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"roaming_pacote": 0.028764909790436794, "marketplace_compra": 0.10125902615798993, "plano_consulta": 0.39768557073934874, "recarga_nao_creditada": 0.004737988847112751, "roaming_duvida": 0.09759895094488487, "internet_problema_conexao": 0.037935247917579344, "roaming_cobranca": 0.036925437243986246, "sem_correspondencia": 0.29509286835866133}, "confidence": 0.39768557073934874, "input_tokens": 42, "latency_ms": 208.369040999969} +{"id": "g0240-roaming_duvida-erros_digitacao-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.08992564167633463, "roaming_duvida": 0.2609364160394479, "roaming_pacote": 0.043360186008815846, "sem_correspondencia": 0.6057777562754016}, "confidence": 0.6057777562754016, "input_tokens": 39, "latency_ms": 137.5639450000108} +{"id": "g0241-roaming_duvida-regionalismo-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.01838917409813938, "conta_explicacao": 0.02997400883672357, "fidelidade_resgate": 0.008296950442073665, "roaming_cobranca": 0.11240028958170635, "reclamacao_atendimento": 0.021302861378618507, "roaming_duvida": 0.4597350800871263, "conta_contestacao": 0.017288274483403303, "plano_nova_linha": 0.009278422841780612, "marketplace_pedido": 0.026482404253104188, "conta_segunda_via": 0.07685269157709843, "roaming_pacote": 0.1161371579571276, "sem_correspondencia": 0.10386268446309804}, "confidence": 0.4597350800871263, "input_tokens": 69, "latency_ms": 317.74626300000364} +{"id": "g0241-roaming_duvida-regionalismo-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.0873769878780816, "internet_problema_conexao": 0.01036546081589185, "reclamacao_atendimento": 0.023964559235305875, "conta_debito_automatico_digital": 0.017906002383479808, "marketplace_pedido": 0.02403471017567488, "vas_cancelamento": 0.003397893100455432, "roaming_cobranca": 0.13827606790955618, "roaming_duvida": 0.3643093044665858, "roaming_pacote": 0.19471670342644923, "conta_contestacao": 0.01577252866730276, "negociacao_divida": 0.017024041783570504, "sem_correspondencia": 0.10285574015764606}, "confidence": 0.3643093044665858, "input_tokens": 61, "latency_ms": 322.84411000000546} +{"id": "g0241-roaming_duvida-regionalismo-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 0.08627679215050636, "cancelamento_linha": 0.0043426044366184705, "negociacao_divida": 0.016673365638914268, "plano_nova_linha": 0.007391624166428343, "conta_explicacao": 0.03410370281730537, "beneficios_consulta": 0.09319107251836187, "roaming_duvida": 0.3113983577329635, "conta_vencimento": 0.005665584943565698, "portabilidade": 0.008940646441542816, "roaming_pacote": 0.07459747060127085, "roaming_cobranca": 0.09349970536958371, "vas_cancelamento": 0.0035882562000085715, "parceiros_ofertas": 0.04167099304808489, "troca_numero": 0.003021845366846482, "suporte_chip_esim": 0.03948829702937658, "sem_correspondencia": 0.17614968153862223}, "confidence": 0.3113983577329635, "input_tokens": 53, "latency_ms": 382.41265099998145} +{"id": "g0241-roaming_duvida-regionalismo-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.3709353167086618, "roaming_pacote": 0.062091390839687836, "roaming_cobranca": 0.11243858807788877, "sem_correspondencia": 0.4545347043737616}, "confidence": 0.4545347043737616, "input_tokens": 69, "latency_ms": 158.83217400005378} +{"id": "g0241-roaming_duvida-regionalismo-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.02382463083651117, "roaming_duvida": 0.5668676774836512, "roaming_cobranca": 0.05614160805149331, "sem_correspondencia": 0.35316608362834434}, "confidence": 0.5668676774836512, "input_tokens": 55, "latency_ms": 146.855649000031} +{"id": "g0241-roaming_duvida-regionalismo-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.09731305898123542, "roaming_duvida": 0.5065509941120219, "roaming_pacote": 0.09386092913915592, "sem_correspondencia": 0.30227501776758675}, "confidence": 0.5065509941120219, "input_tokens": 54, "latency_ms": 145.23007799994048} +{"id": "g0241-roaming_duvida-regionalismo-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.3021597829178186, "vas_consulta": 0.11498518162306781, "cadastro_atualizacao": 0.05411026195083225, "roaming_cobranca": 0.09508245334288215, "negociacao_divida": 0.036920085145336574, "internet_consumo": 0.031225489110779485, "roaming_pacote": 0.0966014106431356, "conta_contestacao": 0.0417768280106804, "beneficios_consulta": 0.08148799002404894, "troca_numero": 0.0026460920636620544, "parceiros_ofertas": 0.021739409998582614, "sem_correspondencia": 0.12126501516917354}, "confidence": 0.3021597829178186, "input_tokens": 51, "latency_ms": 277.065233999906} +{"id": "g0241-roaming_duvida-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.041262777847693194, "roaming_pacote": 0.18870193553336204, "bonus_nao_recebido": 0.05067052503412496, "seguranca_fraude": 0.0865434226936317, "suporte_configuracao": 0.03365523615273699, "parceiros_ofertas": 0.057307747851768585, "roaming_cobranca": 0.2518784906015362, "sem_correspondencia": 0.28997986428514627}, "confidence": 0.28997986428514627, "input_tokens": 67, "latency_ms": 233.33429100000558} +{"id": "g0241-roaming_duvida-regionalismo-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0825440721619183, "roaming_duvida": 0.4956269335468809, "roaming_pacote": 0.06754116472163534, "sem_correspondencia": 0.35428782956956545}, "confidence": 0.4956269335468809, "input_tokens": 49, "latency_ms": 142.63943899993592} +{"id": "g0241-roaming_duvida-regionalismo-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.3331843962382975, "seguranca_fraude": 0.027865450615774796, "recarga_nao_creditada": 0.013064060318167484, "vas_cancelamento": 0.011243702937386711, "conta_explicacao": 0.07114006793945521, "roaming_duvida": 0.1965541842166942, "roaming_pacote": 0.020131327574601204, "cadastro_atualizacao": 0.03656633670878882, "recarga_realizar": 0.009120949795771405, "negociacao_religacao": 0.016429339242775794, "roaming_cobranca": 0.03101593024910016, "sem_correspondencia": 0.2336842541631867}, "confidence": 0.3331843962382975, "input_tokens": 58, "latency_ms": 297.11088700003074} +{"id": "g0241-roaming_duvida-regionalismo-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.014864242732571158, "recarga_nao_creditada": 0.00808401131684713, "roaming_cobranca": 0.11525817290582434, "cancelamento_linha": 0.005854407829214684, "internet_pacote_adicional": 0.2666533010700467, "portabilidade": 0.013316259806243534, "parceiros_ofertas": 0.03902023311065662, "recarga_realizar": 0.006524297451293172, "roaming_pacote": 0.13705188125312623, "marketplace_compra": 0.029704405188496073, "roaming_duvida": 0.1949770314291485, "vas_cancelamento": 0.0038334517989625804, "internet_problema_conexao": 0.01619772064814721, "conta_segunda_via": 0.027116868821734638, "fidelidade_resgate": 0.014614620341269619, "sem_correspondencia": 0.10692909429641781}, "confidence": 0.2666533010700467, "input_tokens": 65, "latency_ms": 400.0124420000475} +{"id": "g0241-roaming_duvida-regionalismo-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.43242459764310853, "roaming_cobranca": 0.08797467213737, "roaming_pacote": 0.08030570717260205, "sem_correspondencia": 0.39929502304691944}, "confidence": 0.43242459764310853, "input_tokens": 61, "latency_ms": 147.4193120000109} +{"id": "g0242-roaming_duvida-emocional-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 0.020116869439833512, "cancelamento_linha": 0.00144846225730699, "conta_explicacao": 0.04349972324899754, "roaming_pacote": 0.20264646491152, "plano_consulta": 0.14004950280786527, "plano_nova_linha": 0.004845403619662826, "roaming_cobranca": 0.0831137675356432, "seguranca_fraude": 0.018297316578928004, "roaming_duvida": 0.3259263945605486, "internet_problema_conexao": 0.008473509024840233, "internet_consumo": 0.0285687652615991, "fidelidade_resgate": 0.011642561340221097, "vas_contratacao": 0.011247682429666304, "marketplace_pedido": 0.017467880690692453, "recarga_nao_creditada": 0.001219918723390116, "sem_correspondencia": 0.08143577756928472}, "confidence": 0.3259263945605486, "input_tokens": 55, "latency_ms": 397.9600870000013} +{"id": "g0242-roaming_duvida-emocional-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.2964622360402676, "suporte_sem_sinal": 0.12312063500258687, "recarga_nao_creditada": 0.004028615051707255, "cancelamento_linha": 0.00604588721012858, "roaming_pacote": 0.07128157423499018, "roaming_cobranca": 0.07469796344122219, "roaming_duvida": 0.2402446702480406, "sem_correspondencia": 0.18411841877105672}, "confidence": 0.2964622360402676, "input_tokens": 46, "latency_ms": 206.7737649999799} +{"id": "g0242-roaming_duvida-emocional-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.4142339666489724, "vas_contratacao": 0.02394018029966065, "conta_segunda_via": 0.06715775506354792, "roaming_pacote": 0.13211410190547598, "parceiros_ofertas": 0.08968540581751112, "roaming_cobranca": 0.08942143918869254, "reclamacao_atendimento": 0.03180741625378559, "sem_correspondencia": 0.15163973482235377}, "confidence": 0.4142339666489724, "input_tokens": 47, "latency_ms": 212.43960300000708} +{"id": "g0242-roaming_duvida-emocional-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 92, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.4969135076727418, "roaming_pacote": 0.07498311027934819, "roaming_cobranca": 0.0862573434037762, "sem_correspondencia": 0.3418460386441338}, "confidence": 0.4969135076727418, "input_tokens": 47, "latency_ms": 140.33085800008394} +{"id": "g0242-roaming_duvida-emocional-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.34410783039776555, "roaming_pacote": 0.11227779864199189, "internet_problema_conexao": 0.014890980070394022, "roaming_cobranca": 0.18988978681326305, "plano_nova_linha": 0.015306852881523886, "cadastro_atualizacao": 0.035289822715750783, "desconto_retencao": 0.06617861697191155, "sem_correspondencia": 0.22205831150739924}, "confidence": 0.34410783039776555, "input_tokens": 40, "latency_ms": 218.66273199998432} +{"id": "g0242-roaming_duvida-emocional-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_pontos": 0.02124192417992048, "cadastro_atualizacao": 0.03845889936196482, "internet_problema_conexao": 0.01681972884385354, "plano_nova_linha": 0.006841992152313559, "suporte_chip_esim": 0.011166393959656993, "internet_consumo": 0.03200591786216516, "marketplace_compra": 0.02177623140126142, "atendimento_humano": 0.03274745181070204, "roaming_cobranca": 0.10457004796631256, "roaming_duvida": 0.3307320535641862, "bonus_nao_recebido": 0.004373082039202656, "vas_contratacao": 0.008988185948943371, "plano_troca": 0.005597000577618844, "marketplace_pedido": 0.024925578838259715, "roaming_pacote": 0.188291374288203, "sem_correspondencia": 0.15146413720543558}, "confidence": 0.3307320535641862, "input_tokens": 44, "latency_ms": 403.5484880000695} +{"id": "g0242-roaming_duvida-emocional-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.03646922036789092, "conta_segunda_via": 0.09849143571517283, "suporte_chip_esim": 0.025938061465846977, "roaming_pacote": 0.16546584326750735, "roaming_duvida": 0.2724062744593825, "conta_debito_automatico_digital": 0.022718250286018937, "roaming_cobranca": 0.08803993283130367, "sem_correspondencia": 0.29047098160687684}, "confidence": 0.29047098160687684, "input_tokens": 58, "latency_ms": 241.48376499999813} +{"id": "g0242-roaming_duvida-emocional-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.09231630643966565, "roaming_cobranca": 0.1427496363017735, "roaming_duvida": 0.39871942699909635, "sem_correspondencia": 0.36621463025946444}, "confidence": 0.39871942699909635, "input_tokens": 48, "latency_ms": 144.80973799993535} +{"id": "g0242-roaming_duvida-emocional-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_problema_conexao": 0.016073050239382665, "reclamacao_atendimento": 0.05785545428513591, "cancelamento_linha": 0.0043415236994406815, "suporte_sem_sinal": 0.058488232105545754, "roaming_cobranca": 0.03425335567391825, "conta_contestacao": 0.036402229812963885, "roaming_pacote": 0.027138749579832068, "recarga_saldo": 0.009136808253726125, "parceiros_ofertas": 0.04882095461186646, "roaming_duvida": 0.3453156408323196, "plano_consulta": 0.06284080548185306, "recarga_realizar": 0.006729722132692241, "vas_consulta": 0.08056812119664822, "conta_debito_automatico_digital": 0.008293071896889022, "conta_segunda_via": 0.020159151733652833, "sem_correspondencia": 0.18358312846413324}, "confidence": 0.3453156408323196, "input_tokens": 41, "latency_ms": 401.00097200001983} +{"id": "g0242-roaming_duvida-emocional-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.10941500839499747, "suporte_chip_esim": 0.00669241037190992, "roaming_cobranca": 0.06284090061291046, "conta_pagamento_confirmacao": 0.014405159118713895, "cancelamento_linha": 0.0015020563564964791, "atendimento_humano": 0.1298886523035692, "conta_explicacao": 0.016249744039963068, "suporte_sem_sinal": 0.14290514428647075, "plano_nova_linha": 0.0045934835866821904, "marketplace_pedido": 0.014073738671015143, "recarga_nao_creditada": 0.001171345576591653, "roaming_duvida": 0.3447232803919545, "vas_contratacao": 0.010853987065844383, "marketplace_compra": 0.012988338101785577, "suporte_configuracao": 0.03728955197383219, "sem_correspondencia": 0.09040719914726318}, "confidence": 0.3447232803919545, "input_tokens": 53, "latency_ms": 413.78077400008806} +{"id": "g0242-roaming_duvida-emocional-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.01269996092760642, "atendimento_humano": 0.040222291526101156, "roaming_pacote": 0.0528030217418915, "internet_pacote_adicional": 0.10704370753802511, "negociacao_religacao": 0.006358594732090493, "recarga_realizar": 0.0013085686571476553, "internet_consumo": 0.08263255038649417, "suporte_sem_sinal": 0.11940140462019327, "roaming_duvida": 0.38472253679857793, "roaming_cobranca": 0.036791194799964885, "conta_debito_automatico_digital": 0.0012451061240396364, "sem_correspondencia": 0.1547710621478678}, "confidence": 0.38472253679857793, "input_tokens": 38, "latency_ms": 286.41480900000715} +{"id": "g0242-roaming_duvida-emocional-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.07805685775239866, "roaming_pacote": 0.04777994715072668, "roaming_duvida": 0.6027101357939351, "sem_correspondencia": 0.2714530593029396}, "confidence": 0.6027101357939351, "input_tokens": 46, "latency_ms": 145.16889100002572} +{"id": "g0245-roaming_cobranca-curto_neutro-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.1376876776934491, "bonus_nao_recebido": 0.05268375938627701, "negociacao_religacao": 0.027471795708791245, "recarga_realizar": 0.00832283367951372, "marketplace_compra": 0.030191466430359068, "roaming_duvida": 0.19164468178684493, "suporte_configuracao": 0.04128967510111253, "roaming_cobranca": 0.11841226440156584, "recarga_nao_creditada": 0.015164479727085215, "conta_contestacao": 0.1606181374618245, "suporte_chip_esim": 0.008987558693698928, "sem_correspondencia": 0.20752566992947794}, "confidence": 0.20752566992947794, "input_tokens": 37, "latency_ms": 299.2439560000548} +{"id": "g0245-roaming_cobranca-curto_neutro-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.022652541706117493, "vas_contratacao": 0.011073411171043586, "roaming_duvida": 0.1953904298180598, "recarga_saldo": 0.0029150954788235116, "cancelamento_linha": 0.002062102204164994, "internet_consumo": 0.04321718101007825, "beneficios_consulta": 0.13105342573245918, "seguranca_fraude": 0.09897942685958307, "portabilidade": 0.008476970291255133, "roaming_pacote": 0.08067028705300612, "conta_contestacao": 0.11652974733887597, "marketplace_pedido": 0.030470155133018203, "marketplace_compra": 0.04483426629509129, "suporte_sem_sinal": 0.04601304879862361, "roaming_cobranca": 0.06332351644775369, "sem_correspondencia": 0.10233839466204611}, "confidence": 0.1953904298180598, "input_tokens": 32, "latency_ms": 380.10868899993966} +{"id": "g0245-roaming_cobranca-curto_neutro-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.159156796870672, "roaming_pacote": 0.10555597977556878, "vas_contratacao": 0.015159234171614643, "roaming_duvida": 0.12537729547477758, "parceiros_ofertas": 0.04293571346584775, "conta_debito_automatico_digital": 0.021016513605813986, "roaming_cobranca": 0.1895047397102898, "internet_problema_conexao": 0.015236857113048301, "recarga_realizar": 0.004221867239418617, "negociacao_religacao": 0.018119115103999713, "suporte_sem_sinal": 0.0920463860791499, "sem_correspondencia": 0.21166950138979893}, "confidence": 0.21166950138979893, "input_tokens": 33, "latency_ms": 279.113940000002} +{"id": "g0245-roaming_cobranca-curto_neutro-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.2024732230165148, "parceiros_ofertas": 0.07785188227188478, "cancelamento_linha": 0.012793484141949344, "roaming_pacote": 0.07815815331073102, "negociacao_divida": 0.040053817559217816, "roaming_cobranca": 0.10998617166552822, "conta_contestacao": 0.2658436193464345, "sem_correspondencia": 0.21283964868773947}, "confidence": 0.2658436193464345, "input_tokens": 33, "latency_ms": 196.54998499993326} +{"id": "g0245-roaming_cobranca-curto_neutro-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"negociacao_religacao": 0.011533506431637166, "internet_pacote_adicional": 0.2812796656926183, "conta_contestacao": 0.3155543012690162, "portabilidade": 0.004466214406301027, "marketplace_pedido": 0.02963394488146777, "roaming_cobranca": 0.021055829338531337, "seguranca_fraude": 0.12281376107864538, "roaming_pacote": 0.005441307684549167, "roaming_duvida": 0.02025550850947265, "atendimento_humano": 0.04101595773588755, "parceiros_ofertas": 0.02701070551181965, "sem_correspondencia": 0.11993929746005379}, "confidence": 0.3155543012690162, "input_tokens": 33, "latency_ms": 269.0443449999975} +{"id": "g0245-roaming_cobranca-curto_neutro-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.039649544230501786, "conta_contestacao": 0.17490013741898047, "conta_segunda_via": 0.10067265195116396, "conta_vencimento": 0.024760593858798127, "roaming_cobranca": 0.08333894245662557, "roaming_duvida": 0.28204737400666, "plano_nova_linha": 0.010664648863084422, "sem_correspondencia": 0.28396610721418564}, "confidence": 0.28396610721418564, "input_tokens": 34, "latency_ms": 197.9827520000299} +{"id": "g0245-roaming_cobranca-curto_neutro-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.02885726474837567, "roaming_pacote": 0.015193850775790916, "conta_contestacao": 0.10321443556774716, "sem_correspondencia": 0.8527344489080863}, "confidence": 0.8527344489080863, "input_tokens": 36, "latency_ms": 132.33520799997223} +{"id": "g0245-roaming_cobranca-curto_neutro-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.1450119842618714, "plano_nova_linha": 0.020701145018466732, "roaming_cobranca": 0.01262250518278829, "conta_contestacao": 0.138549231090704, "atendimento_humano": 0.05288829197545078, "portabilidade": 0.011163015526753299, "internet_consumo": 0.07865637224297764, "vas_consulta": 0.09299967944666859, "conta_pagamento_confirmacao": 0.14211624144930404, "recarga_nao_creditada": 0.0044472424873744, "recarga_saldo": 0.007916370838049514, "marketplace_compra": 0.02762299926573919, "roaming_duvida": 0.016467588919544546, "roaming_pacote": 0.006885955019694165, "bonus_nao_recebido": 0.014438647632171293, "sem_correspondencia": 0.22751272964244212}, "confidence": 0.22751272964244212, "input_tokens": 33, "latency_ms": 370.2320790000613} +{"id": "g0245-roaming_cobranca-curto_neutro-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.06698904912828733, "suporte_chip_esim": 0.03426593159996179, "roaming_pacote": 0.1309446390784961, "plano_troca": 0.013788967354812751, "roaming_cobranca": 0.08861101393975966, "conta_contestacao": 0.18884088046241307, "roaming_duvida": 0.16538825584932718, "sem_correspondencia": 0.31117126258694217}, "confidence": 0.31117126258694217, "input_tokens": 30, "latency_ms": 204.99134500005312} +{"id": "g0245-roaming_cobranca-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.13168021423368648, "roaming_duvida": 0.17755085893204162, "internet_consumo": 0.08403858896165206, "roaming_pacote": 0.04862916988184816, "suporte_chip_esim": 0.012544879105646205, "conta_contestacao": 0.12107227178885267, "conta_debito_automatico_digital": 0.04297178038527349, "sem_correspondencia": 0.3815122367109993}, "confidence": 0.3815122367109993, "input_tokens": 33, "latency_ms": 221.41493700007686} +{"id": "g0245-roaming_cobranca-curto_neutro-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"internet_consumo": 0.06681980147543963, "conta_contestacao": 0.10566592890203187, "plano_consulta": 0.08622401894524308, "atendimento_humano": 0.04269361094615545, "troca_numero": 0.0024415480273764366, "roaming_duvida": 0.1309452495078062, "suporte_configuracao": 0.0109588978072144, "reclamacao_atendimento": 0.024760354143090017, "conta_pagamento_confirmacao": 0.08070165609467123, "conta_explicacao": 0.05686408987989216, "plano_troca": 0.005646364725254342, "seguranca_perda_roubo": 0.03351236112139689, "marketplace_compra": 0.019679633767644554, "portabilidade": 0.008003737723429596, "roaming_pacote": 0.182886882381579, "sem_correspondencia": 0.14219586455177513}, "confidence": 0.182886882381579, "input_tokens": 34, "latency_ms": 379.93798399998013} +{"id": "g0245-roaming_cobranca-curto_neutro-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"reclamacao_atendimento": 0.14074379258134884, "conta_pagamento_confirmacao": 0.058605350772311354, "recarga_realizar": 0.003688003881603494, "bonus_nao_recebido": 0.027690351112523492, "roaming_pacote": 0.006279750284849667, "vas_consulta": 0.12080739483538044, "roaming_cobranca": 0.006944487362893251, "roaming_duvida": 0.011656243397504998, "internet_consumo": 0.12528853165093262, "vas_contratacao": 0.01360220280886517, "conta_segunda_via": 0.026352482014717467, "conta_contestacao": 0.26826655964652657, "marketplace_pedido": 0.023881672039187223, "suporte_configuracao": 0.013644092767104852, "marketplace_compra": 0.018747102539044255, "sem_correspondencia": 0.1338019823052063}, "confidence": 0.26826655964652657, "input_tokens": 31, "latency_ms": 386.7195929999525} +{"id": "g0249-roaming_cobranca-emocional-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"recarga_saldo": 0.005757566686211434, "fidelidade_resgate": 0.02290509885031513, "desconto_retencao": 0.02196074891177958, "plano_troca": 0.011529527894498084, "roaming_pacote": 0.14927912133795793, "conta_contestacao": 0.17102347744408425, "conta_debito_automatico_digital": 0.010897412238856898, "roaming_duvida": 0.30056516091829105, "internet_problema_conexao": 0.018328859000354254, "internet_consumo": 0.03765770515125062, "roaming_cobranca": 0.10173649596691633, "sem_correspondencia": 0.1483588255994844}, "confidence": 0.30056516091829105, "input_tokens": 62, "latency_ms": 311.8827280000005} +{"id": "g0249-roaming_cobranca-emocional-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.18181686983871523, "roaming_cobranca": 0.031041645335499912, "desconto_retencao": 0.028830477001241247, "roaming_pacote": 0.01589304155469919, "seguranca_fraude": 0.20082447749592253, "roaming_duvida": 0.12043533070416013, "conta_debito_automatico_digital": 0.07922059777011953, "sem_correspondencia": 0.34193756029964223}, "confidence": 0.34193756029964223, "input_tokens": 60, "latency_ms": 234.06507300001067} +{"id": "g0249-roaming_cobranca-emocional-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.025685710569338112, "bonus_nao_recebido": 0.0149537621396674, "cadastro_atualizacao": 0.06054826763828197, "roaming_duvida": 0.03382860834513354, "conta_segunda_via": 0.03697320781023681, "internet_pacote_adicional": 0.14386667163806652, "roaming_cobranca": 0.02721004905243354, "vas_cancelamento": 0.010321756719109301, "roaming_pacote": 0.01393363517404535, "conta_contestacao": 0.12258527302328683, "internet_problema_conexao": 0.166093064633176, "vas_contratacao": 0.014097281587244851, "conta_explicacao": 0.054437294044708616, "conta_vencimento": 0.006053655346305847, "seguranca_fraude": 0.08197937076746199, "sem_correspondencia": 0.18743239151150332}, "confidence": 0.18743239151150332, "input_tokens": 61, "latency_ms": 433.57252400005564} +{"id": "g0249-roaming_cobranca-emocional-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.054431851066820004, "conta_contestacao": 0.16189181158872457, "roaming_cobranca": 0.19996128529108315, "sem_correspondencia": 0.5837150520533723}, "confidence": 0.5837150520533723, "input_tokens": 70, "latency_ms": 153.024875999904} +{"id": "g0249-roaming_cobranca-emocional-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.2906766352235296, "roaming_pacote": 0.010093438843281819, "roaming_cobranca": 0.021036031567071897, "sem_correspondencia": 0.6781938943661167}, "confidence": 0.6781938943661167, "input_tokens": 61, "latency_ms": 150.62298600003032} +{"id": "g0249-roaming_cobranca-emocional-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.06751112463855045, "roaming_duvida": 0.19632289791755272, "parceiros_ofertas": 0.05867334302249029, "roaming_cobranca": 0.14429291706513458, "conta_contestacao": 0.1829427880026418, "suporte_configuracao": 0.04066639660051176, "conta_explicacao": 0.10788123773348084, "sem_correspondencia": 0.20170929501963755}, "confidence": 0.20170929501963755, "input_tokens": 60, "latency_ms": 224.9075920000223} +{"id": "g0249-roaming_cobranca-emocional-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.021703391377861408, "conta_contestacao": 0.12112408380074456, "roaming_cobranca": 0.037055680872453416, "sem_correspondencia": 0.8201168439489406}, "confidence": 0.8201168439489406, "input_tokens": 57, "latency_ms": 144.57156399998894} +{"id": "g0249-roaming_cobranca-emocional-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 0.13120966459312844, "recarga_saldo": 0.0075924471682186565, "portabilidade": 0.02093305328607791, "suporte_sem_sinal": 0.110070140828413, "bonus_nao_recebido": 0.057514206273897875, "roaming_cobranca": 0.15107714334888514, "roaming_pacote": 0.06824562339496079, "fidelidade_pontos": 0.02589958211097271, "roaming_duvida": 0.16809584805982614, "conta_vencimento": 0.018185996424864233, "beneficios_consulta": 0.08916417785196001, "sem_correspondencia": 0.15201211665879508}, "confidence": 0.16809584805982614, "input_tokens": 58, "latency_ms": 283.2567420000487} +{"id": "g0249-roaming_cobranca-emocional-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"cancelamento_linha": 0.023521977586602644, "cadastro_atualizacao": 0.0447593799992681, "roaming_pacote": 0.006711197316954006, "vas_cancelamento": 0.011576092397697768, "conta_vencimento": 0.01088993120158797, "roaming_duvida": 0.01846852834097127, "internet_pacote_adicional": 0.44330821873242204, "plano_consulta": 0.05612040860157896, "roaming_cobranca": 0.012064544062669946, "suporte_sem_sinal": 0.06120979199617431, "conta_contestacao": 0.18125365041474636, "sem_correspondencia": 0.13011627934932665}, "confidence": 0.44330821873242204, "input_tokens": 68, "latency_ms": 299.2926780000289} +{"id": "g0249-roaming_cobranca-emocional-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.025574433114696104, "conta_contestacao": 0.0896767914427279, "roaming_cobranca": 0.04314595905749804, "sem_correspondencia": 0.841602816385078}, "confidence": 0.841602816385078, "input_tokens": 59, "latency_ms": 145.8308810000517} +{"id": "g0249-roaming_cobranca-emocional-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.0709034443848605, "conta_contestacao": 0.409509161327239, "roaming_cobranca": 0.1302247821589883, "sem_correspondencia": 0.3893626121289122}, "confidence": 0.409509161327239, "input_tokens": 59, "latency_ms": 145.7390260000011} +{"id": "g0249-roaming_cobranca-emocional-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.3540500535606382, "roaming_pacote": 0.013375764089833755, "roaming_cobranca": 0.03364802367761621, "sem_correspondencia": 0.5989261586719119}, "confidence": 0.5989261586719119, "input_tokens": 58, "latency_ms": 154.3985990000465} +{"id": "g0250-roaming_cobranca-longo_contexto-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"marketplace_compra": 0.07512301252065187, "roaming_duvida": 0.23707029366954874, "suporte_sem_sinal": 0.09873130232259023, "plano_consulta": 0.023756763110327497, "conta_explicacao": 0.05162270770924874, "roaming_cobranca": 0.1226358719143394, "desconto_retencao": 0.007560309534093377, "parceiros_ofertas": 0.018280310666954163, "suporte_chip_esim": 0.004130811455520126, "conta_contestacao": 0.23087601503421934, "roaming_pacote": 0.0429974014679744, "sem_correspondencia": 0.08721520059453212}, "confidence": 0.23707029366954874, "input_tokens": 95, "latency_ms": 337.7155109999421} +{"id": "g0250-roaming_cobranca-longo_contexto-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.31772994382157504, "roaming_cobranca": 0.3262456302527808, "roaming_pacote": 0.2329152399983436, "sem_correspondencia": 0.1231091859273006}, "confidence": 0.3262456302527808, "input_tokens": 96, "latency_ms": 162.88628500001323} +{"id": "g0250-roaming_cobranca-longo_contexto-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 246, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.20548991402281017, "plano_troca": 0.009919119566336699, "reclamacao_atendimento": 0.21617364480474668, "recarga_nao_creditada": 0.007275048077900518, "conta_contestacao": 0.34526516743406566, "roaming_pacote": 0.03092880143798448, "roaming_cobranca": 0.081065576875155, "sem_correspondencia": 0.10388272778100083}, "confidence": 0.34526516743406566, "input_tokens": 91, "latency_ms": 238.060484000016} +{"id": "g0250-roaming_cobranca-longo_contexto-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.17299842206334284, "conta_contestacao": 0.21645643895531025, "roaming_duvida": 0.024736591915979673, "portabilidade": 0.010490596817105012, "cadastro_atualizacao": 0.04574137781482536, "roaming_pacote": 0.005303978718596381, "roaming_cobranca": 0.011708445499094049, "sem_correspondencia": 0.5125641482157465}, "confidence": 0.5125641482157465, "input_tokens": 82, "latency_ms": 241.7473660000269} +{"id": "g0250-roaming_cobranca-longo_contexto-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 237, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.07534850764194984, "roaming_duvida": 0.11120576965576846, "seguranca_fraude": 0.0637406366040223, "roaming_pacote": 0.13338141807905013, "reclamacao_atendimento": 0.09543452887399802, "internet_consumo": 0.10320973910551615, "conta_contestacao": 0.23866006431012735, "seguranca_perda_roubo": 0.020723910172217707, "conta_pagamento_confirmacao": 0.025863937459625914, "desconto_retencao": 0.0036977312507374418, "roaming_cobranca": 0.07599324366602911, "sem_correspondencia": 0.0527405131809576}, "confidence": 0.23866006431012735, "input_tokens": 92, "latency_ms": 349.5530799999642} +{"id": "g0250-roaming_cobranca-longo_contexto-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"suporte_chip_esim": 0.02754368737209775, "bonus_nao_recebido": 0.050234636657397844, "roaming_duvida": 0.07599872869256948, "fidelidade_resgate": 0.029166032622276763, "roaming_cobranca": 0.038923683347592254, "conta_contestacao": 0.42488326356162837, "roaming_pacote": 0.01724804513907298, "sem_correspondencia": 0.33600192260736456}, "confidence": 0.42488326356162837, "input_tokens": 75, "latency_ms": 237.63035500007845} +{"id": "g0250-roaming_cobranca-longo_contexto-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 214, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.3799794717702354, "parceiros_ofertas": 0.036971157385582425, "roaming_pacote": 0.05898563634212129, "internet_problema_conexao": 0.030317999732224283, "roaming_cobranca": 0.24302333838652482, "roaming_duvida": 0.16724607981877923, "plano_troca": 0.010295793818059694, "sem_correspondencia": 0.07318052274647285}, "confidence": 0.3799794717702354, "input_tokens": 84, "latency_ms": 236.88466599992353} +{"id": "g0250-roaming_cobranca-longo_contexto-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.05784603305275421, "roaming_cobranca": 0.03539341747488967, "conta_debito_automatico_digital": 0.2174176461189218, "plano_consulta": 0.08553919339525093, "roaming_pacote": 0.018692395031883486, "recarga_nao_creditada": 0.006216660246159774, "conta_contestacao": 0.1980751488035104, "sem_correspondencia": 0.3808195058766297}, "confidence": 0.3808195058766297, "input_tokens": 74, "latency_ms": 237.9564149999851} +{"id": "g0250-roaming_cobranca-longo_contexto-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"suporte_configuracao": 0.03507843415876499, "recarga_saldo": 0.004040025841576403, "roaming_cobranca": 0.2754431504162108, "roaming_duvida": 0.11411627205574937, "roaming_pacote": 0.14762630304136054, "parceiros_ofertas": 0.02946767916578877, "conta_contestacao": 0.3302550182385775, "sem_correspondencia": 0.06397311708197162}, "confidence": 0.3302550182385775, "input_tokens": 88, "latency_ms": 231.56172899996363} +{"id": "g0250-roaming_cobranca-longo_contexto-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.4131012977188598, "fidelidade_pontos": 0.03847903497747131, "roaming_duvida": 0.023008533491768568, "bonus_nao_recebido": 0.038403735682477, "suporte_configuracao": 0.030598671134755454, "internet_problema_conexao": 0.04435958469867429, "recarga_realizar": 0.004389625636093133, "roaming_cobranca": 0.01523216671869644, "internet_pacote_adicional": 0.020090086970306203, "troca_numero": 0.0013085750778140232, "recarga_nao_creditada": 0.00903937991939543, "cancelamento_linha": 0.004663664052020294, "roaming_pacote": 0.007963595212309016, "plano_nova_linha": 0.003921057211731596, "desconto_retencao": 0.006425944809625647, "sem_correspondencia": 0.3390150466880018}, "confidence": 0.4131012977188598, "input_tokens": 80, "latency_ms": 423.0921070000022} +{"id": "g0250-roaming_cobranca-longo_contexto-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"internet_problema_conexao": 0.013622095888123674, "plano_troca": 0.004565592104135668, "conta_pagamento_confirmacao": 0.07414000762938706, "internet_consumo": 0.051588662468931665, "vas_contratacao": 0.0066714007893411646, "conta_contestacao": 0.24456712564773084, "vas_cancelamento": 0.004018157003709312, "roaming_cobranca": 0.1539133988959371, "reclamacao_atendimento": 0.1378109368956097, "roaming_duvida": 0.13685738184810453, "seguranca_fraude": 0.02600030811012659, "recarga_realizar": 0.0017071345452299282, "conta_vencimento": 0.003753563853019873, "roaming_pacote": 0.04670777252385464, "conta_debito_automatico_digital": 0.014383968929272226, "sem_correspondencia": 0.079692492867486}, "confidence": 0.24456712564773084, "input_tokens": 92, "latency_ms": 486.99465199990755} +{"id": "g0250-roaming_cobranca-longo_contexto-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.3296356127492574, "conta_contestacao": 0.2898061210705462, "roaming_pacote": 0.08044730692102074, "sem_correspondencia": 0.3001109592591757}, "confidence": 0.3296356127492574, "input_tokens": 73, "latency_ms": 153.64372399994863} +{"id": "g0252-cadastro_atualizacao-curto_neutro-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.010303261526171977, "portabilidade": 0.018066390832244667, "cadastro_atualizacao": 0.60913614996792, "sem_correspondencia": 0.3624941976736633}, "confidence": 0.60913614996792, "input_tokens": 32, "latency_ms": 135.7516760000408} +{"id": "g0252-cadastro_atualizacao-curto_neutro-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.21253436219900504, "portabilidade": 0.019428228425669727, "cancelamento_linha": 0.0059869208590926926, "sem_correspondencia": 0.7620504885162326}, "confidence": 0.7620504885162326, "input_tokens": 35, "latency_ms": 135.60359499990682} +{"id": "g0252-cadastro_atualizacao-curto_neutro-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.011292182808856901, "reclamacao_atendimento": 0.039393953868949914, "beneficios_consulta": 0.1933119291626515, "cadastro_atualizacao": 0.2445976727327397, "conta_explicacao": 0.04290480527215226, "cancelamento_linha": 0.016103694170423708, "portabilidade": 0.028054770003851214, "sem_correspondencia": 0.42434099198037484}, "confidence": 0.42434099198037484, "input_tokens": 30, "latency_ms": 198.1741750000765} +{"id": "g0252-cadastro_atualizacao-curto_neutro-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_pontos": 0.19776319879039966, "portabilidade": 0.009807914016294985, "plano_troca": 0.012084108403104699, "conta_segunda_via": 0.02417186945351543, "vas_contratacao": 0.011362317542019038, "suporte_chip_esim": 0.017411914525450923, "fidelidade_resgate": 0.03774718741745295, "cancelamento_linha": 0.0028803992481713767, "reclamacao_atendimento": 0.028119420066393255, "roaming_cobranca": 0.003781812439858649, "seguranca_perda_roubo": 0.013662252273672714, "marketplace_compra": 0.04443146865755105, "cadastro_atualizacao": 0.4098435531251653, "recarga_saldo": 0.005525326145350602, "troca_numero": 0.008954025286458667, "sem_correspondencia": 0.1724532326091407}, "confidence": 0.4098435531251653, "input_tokens": 31, "latency_ms": 390.9352050000052} +{"id": "g0252-cadastro_atualizacao-curto_neutro-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.02172234249528732, "vas_consulta": 0.17068811996745883, "fidelidade_resgate": 0.021015040263309474, "bonus_nao_recebido": 0.015457262986045137, "cadastro_atualizacao": 0.09837368729153742, "troca_numero": 0.06915012644007613, "portabilidade": 0.02417041884108754, "sem_correspondencia": 0.5794230017151981}, "confidence": 0.5794230017151981, "input_tokens": 29, "latency_ms": 203.00649900002554} +{"id": "g0252-cadastro_atualizacao-curto_neutro-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.02131971193827206, "cancelamento_linha": 0.01466676989942962, "cadastro_atualizacao": 0.172197806741633, "sem_correspondencia": 0.7918157114206653}, "confidence": 0.7918157114206653, "input_tokens": 29, "latency_ms": 135.6884460000174} +{"id": "g0252-cadastro_atualizacao-curto_neutro-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_realizar": 0.017909422099836588, "plano_troca": 0.035708277586189156, "cadastro_atualizacao": 0.4067032540518964, "portabilidade": 0.019894459752960603, "roaming_cobranca": 0.007194128185647349, "cancelamento_linha": 0.006933109207704915, "parceiros_ofertas": 0.13306435632835245, "conta_segunda_via": 0.04230298003407707, "desconto_retencao": 0.028884918687750616, "roaming_duvida": 0.012373862499979732, "seguranca_perda_roubo": 0.0287180573512321, "vas_cancelamento": 0.005898610551408247, "troca_numero": 0.00802192445793365, "marketplace_compra": 0.02367715109891372, "internet_consumo": 0.049031595489205895, "sem_correspondencia": 0.1736838926169115}, "confidence": 0.4067032540518964, "input_tokens": 33, "latency_ms": 370.36420000004} +{"id": "g0252-cadastro_atualizacao-curto_neutro-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.002334184653647766, "conta_explicacao": 0.027543385758264392, "beneficios_consulta": 0.11960237175285496, "portabilidade": 0.008384036622687262, "cancelamento_linha": 0.006736843213242892, "vas_cancelamento": 0.003933750460643484, "bonus_nao_recebido": 0.016127971530497782, "negociacao_divida": 0.009261051893482787, "cadastro_atualizacao": 0.4941798921494632, "fidelidade_pontos": 0.05747977873535447, "plano_nova_linha": 0.03286568738598643, "conta_segunda_via": 0.029227660240754568, "seguranca_perda_roubo": 0.03162130634685052, "roaming_duvida": 0.00890842989245383, "desconto_retencao": 0.009925687438331415, "sem_correspondencia": 0.14186796192548426}, "confidence": 0.4941798921494632, "input_tokens": 31, "latency_ms": 402.26948500003346} +{"id": "g0252-cadastro_atualizacao-curto_neutro-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.056994878923415516, "cancelamento_linha": 0.01995988417334617, "cadastro_atualizacao": 0.22404420834870317, "sem_correspondencia": 0.6990010285545352}, "confidence": 0.6990010285545352, "input_tokens": 30, "latency_ms": 140.2919939999947} +{"id": "g0252-cadastro_atualizacao-curto_neutro-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.012717260035949517, "portabilidade": 0.01546503881414883, "cadastro_atualizacao": 0.19593396764627288, "sem_correspondencia": 0.7758837335036288}, "confidence": 0.7758837335036288, "input_tokens": 31, "latency_ms": 145.12991699996292} +{"id": "g0252-cadastro_atualizacao-curto_neutro-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.0073419052823264375, "cadastro_atualizacao": 0.6436910032785919, "portabilidade": 0.012282321954061245, "vas_cancelamento": 0.00935047592001748, "roaming_duvida": 0.013964273604149723, "cancelamento_linha": 0.018221194098695357, "negociacao_divida": 0.010452809706279481, "sem_correspondencia": 0.2846960161558785}, "confidence": 0.6436910032785919, "input_tokens": 28, "latency_ms": 212.9363279999552} +{"id": "g0252-cadastro_atualizacao-curto_neutro-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"cancelamento_linha": 0.038903536722157586, "portabilidade": 0.023282609399656158, "cadastro_atualizacao": 0.11260875983052741, "marketplace_compra": 0.09754440767546742, "internet_problema_conexao": 0.03559766548625303, "vas_cancelamento": 0.01969990623730144, "troca_numero": 0.04680284390568854, "conta_pagamento_confirmacao": 0.023494191000009584, "recarga_nao_creditada": 0.0023323710995620654, "internet_pacote_adicional": 0.26686032210695143, "parceiros_ofertas": 0.11725962113151406, "sem_correspondencia": 0.21561376540491128}, "confidence": 0.26686032210695143, "input_tokens": 29, "latency_ms": 323.5804519999874} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"marketplace_compra": 0.07419648052554965, "conta_segunda_via": 0.03955693559535426, "internet_pacote_adicional": 0.19654391788360442, "suporte_chip_esim": 0.022118350583624633, "portabilidade": 0.011792125229783882, "cadastro_atualizacao": 0.4372043329918939, "troca_numero": 0.013108504991036163, "cancelamento_linha": 0.0026823724732461165, "conta_contestacao": 0.023522704938288938, "suporte_configuracao": 0.05416027106691265, "bonus_nao_recebido": 0.004754038547531863, "sem_correspondencia": 0.12035996517317354}, "confidence": 0.4372043329918939, "input_tokens": 66, "latency_ms": 366.38210499995694} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.09004111325122789, "cadastro_atualizacao": 0.34059198534492324, "troca_numero": 0.008757335602815074, "portabilidade": 0.01918127490479807, "internet_consumo": 0.020770444715675497, "cancelamento_linha": 0.004901633394736722, "vas_cancelamento": 0.0056772188529745525, "sem_correspondencia": 0.510078993932849}, "confidence": 0.510078993932849, "input_tokens": 56, "latency_ms": 221.09395699999368} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_explicacao": 0.043443710684085576, "portabilidade": 0.0723454523060047, "plano_troca": 0.05444319680588759, "troca_numero": 0.01474868821989767, "cadastro_atualizacao": 0.5897534635183092, "suporte_chip_esim": 0.012168793308057844, "cancelamento_linha": 0.006208923332892795, "sem_correspondencia": 0.20688777182486462}, "confidence": 0.5897534635183092, "input_tokens": 56, "latency_ms": 219.5549599999822} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.004977884012134716, "portabilidade": 0.004479465291772219, "troca_numero": 0.26279203376284405, "desconto_retencao": 0.005502813296528805, "atendimento_humano": 0.04526870916967548, "internet_consumo": 0.013853088692166482, "cadastro_atualizacao": 0.2897355994826659, "conta_contestacao": 0.03166496161984094, "cancelamento_linha": 0.0012520140177614326, "fidelidade_pontos": 0.08181591728183227, "seguranca_fraude": 0.07815086475000248, "reclamacao_atendimento": 0.030978958691382643, "roaming_cobranca": 0.0018641286035391384, "beneficios_consulta": 0.05509510530619461, "fidelidade_resgate": 0.016466158308312513, "sem_correspondencia": 0.0761022977133463}, "confidence": 0.2897355994826659, "input_tokens": 54, "latency_ms": 413.49960900004135} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.3495264792620811, "plano_nova_linha": 0.014988021607951216, "vas_cancelamento": 0.005752262429426933, "cancelamento_linha": 0.003604067404362341, "seguranca_perda_roubo": 0.03355636585176, "vas_consulta": 0.23924409833433136, "seguranca_fraude": 0.046446932520405416, "conta_pagamento_confirmacao": 0.044203979843272935, "portabilidade": 0.013021250788993235, "marketplace_pedido": 0.022236988859649292, "troca_numero": 0.008010207072318636, "recarga_saldo": 0.0036436691045029466, "conta_contestacao": 0.05913252253255899, "fidelidade_pontos": 0.01907015670005874, "negociacao_divida": 0.00724542356915645, "sem_correspondencia": 0.13031757411917044}, "confidence": 0.3495264792620811, "input_tokens": 61, "latency_ms": 465.2434029999313} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0075692035550667, "portabilidade": 0.0169626613770348, "conta_explicacao": 0.034505264802649704, "negociacao_divida": 0.008418623804917147, "troca_numero": 0.008725412653152385, "conta_debito_automatico_digital": 0.008571189351899357, "conta_pagamento_confirmacao": 0.025805973886456817, "seguranca_perda_roubo": 0.01720660643724405, "desconto_retencao": 0.01461192577414193, "cadastro_atualizacao": 0.4346852235282378, "parceiros_ofertas": 0.12341013460827775, "sem_correspondencia": 0.2995277802209216}, "confidence": 0.4346852235282378, "input_tokens": 56, "latency_ms": 325.0103720000652} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.016238377196383623, "vas_contratacao": 0.026095649218778137, "cancelamento_linha": 0.004003877464403804, "portabilidade": 0.2839067672744197, "conta_explicacao": 0.1534775683490813, "atendimento_humano": 0.029315871878227092, "recarga_realizar": 0.00665121012167709, "suporte_configuracao": 0.015037261733907133, "conta_contestacao": 0.11645668654966647, "seguranca_fraude": 0.06263701168536218, "beneficios_consulta": 0.0874456030006414, "desconto_retencao": 0.008848840667530214, "plano_nova_linha": 0.027254532930814628, "parceiros_ofertas": 0.04536805349091057, "bonus_nao_recebido": 0.007629541133088369, "sem_correspondencia": 0.10963314730510829}, "confidence": 0.2839067672744197, "input_tokens": 52, "latency_ms": 405.0790799999504} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.011770706757606084, "cancelamento_linha": 0.0026296065735594574, "conta_pagamento_confirmacao": 0.010673161804235986, "portabilidade": 0.00908120287521043, "cadastro_atualizacao": 0.4207358373249581, "troca_numero": 0.3412010140508658, "plano_troca": 0.026633793546251505, "sem_correspondencia": 0.17727467706731265}, "confidence": 0.4207358373249581, "input_tokens": 56, "latency_ms": 230.85736999996698} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_religacao": 0.015196532108559922, "cadastro_atualizacao": 0.3428248013194976, "cancelamento_linha": 0.003999013503886172, "fidelidade_pontos": 0.07179790171236675, "seguranca_fraude": 0.07314171840448677, "conta_pagamento_confirmacao": 0.02845995867783602, "vas_consulta": 0.10657935474183469, "portabilidade": 0.016279042004279157, "internet_consumo": 0.02742412481293202, "internet_pacote_adicional": 0.03518021933032235, "negociacao_divida": 0.00895114172225178, "recarga_realizar": 0.004507610224470511, "parceiros_ofertas": 0.03814076006644896, "conta_contestacao": 0.02990981763462512, "troca_numero": 0.011382580340362505, "sem_correspondencia": 0.18622542339583964}, "confidence": 0.3428248013194976, "input_tokens": 53, "latency_ms": 410.277208000025} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.052032200010826625, "cancelamento_linha": 0.010463739248317944, "conta_segunda_via": 0.16089912484785973, "portabilidade": 0.34235469860947726, "internet_problema_conexao": 0.0241862673000436, "suporte_sem_sinal": 0.10121623690982527, "seguranca_fraude": 0.18622184405353476, "sem_correspondencia": 0.12262588902011481}, "confidence": 0.34235469860947726, "input_tokens": 50, "latency_ms": 222.66050600001108} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.016428346349850412, "troca_numero": 0.006398665927307035, "cadastro_atualizacao": 0.4249633093119746, "vas_cancelamento": 0.005315233660892749, "reclamacao_atendimento": 0.12997799045334538, "cancelamento_linha": 0.004255911008414706, "portabilidade": 0.009054426398971048, "suporte_configuracao": 0.04245425154073053, "negociacao_religacao": 0.0049973183077817234, "recarga_realizar": 0.005083770656894867, "recarga_nao_creditada": 0.005176070780644638, "sem_correspondencia": 0.3458947056031923}, "confidence": 0.4249633093119746, "input_tokens": 58, "latency_ms": 299.04434899992793} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.004956267526001316, "conta_contestacao": 0.06351292560452619, "cancelamento_linha": 0.003410989015045893, "conta_pagamento_confirmacao": 0.019262080047897246, "conta_debito_automatico_digital": 0.007514807950778932, "internet_consumo": 0.02865720210566687, "reclamacao_atendimento": 0.11690157811766506, "cadastro_atualizacao": 0.2579722871389143, "troca_numero": 0.022465216733975894, "roaming_duvida": 0.027753178503612665, "portabilidade": 0.00972674179560284, "sem_correspondencia": 0.4378667254603128}, "confidence": 0.4378667254603128, "input_tokens": 58, "latency_ms": 316.53563100007887} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.7758197797020457, "vas_contratacao": 0.018604102076700664, "portabilidade": 0.014558081351625668, "vas_cancelamento": 0.00452174910797622, "recarga_nao_creditada": 0.0024175989020419203, "cancelamento_linha": 0.004393951636914541, "troca_numero": 0.012578136273022272, "sem_correspondencia": 0.16710660094967295}, "confidence": 0.7758197797020457, "input_tokens": 38, "latency_ms": 214.2216830000052} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.2263392375881913, "cancelamento_linha": 0.03886628924955643, "portabilidade": 0.12510737869968547, "sem_correspondencia": 0.6096870944625667}, "confidence": 0.6096870944625667, "input_tokens": 39, "latency_ms": 149.1999620000115} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.0061758562397106155, "cancelamento_linha": 0.0022907618463600173, "atendimento_humano": 0.08389397147161405, "negociacao_religacao": 0.004381635321185944, "vas_consulta": 0.02593156565251658, "troca_numero": 0.0022498644444247226, "beneficios_consulta": 0.06275388734324638, "portabilidade": 0.011466112236107802, "cadastro_atualizacao": 0.48078424779533757, "roaming_duvida": 0.005490453101371447, "seguranca_fraude": 0.03273773264247205, "suporte_chip_esim": 0.006387211986354253, "roaming_cobranca": 0.003983712841403972, "conta_pagamento_confirmacao": 0.0166534598797494, "conta_debito_automatico_digital": 0.01170026722553299, "sem_correspondencia": 0.2431192599726122}, "confidence": 0.48078424779533757, "input_tokens": 35, "latency_ms": 417.71338500007005} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.1119466082176589, "portabilidade": 0.011788422712018942, "negociacao_religacao": 0.009280406506939723, "seguranca_perda_roubo": 0.041447201985137086, "suporte_configuracao": 0.09733622140426068, "fidelidade_resgate": 0.016701760979859193, "vas_contratacao": 0.016239923721107843, "cancelamento_linha": 0.007175187299626073, "plano_consulta": 0.07625016271834556, "vas_cancelamento": 0.00505437961566826, "conta_contestacao": 0.03095385869959177, "conta_vencimento": 0.010464172401004246, "troca_numero": 0.023102314239091055, "conta_pagamento_confirmacao": 0.018020992393715605, "cadastro_atualizacao": 0.25889437378052277, "sem_correspondencia": 0.26534401332545227}, "confidence": 0.26534401332545227, "input_tokens": 40, "latency_ms": 404.25425099999757} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.008456179314915572, "beneficios_consulta": 0.08319616685790748, "troca_numero": 0.006413562507037277, "bonus_nao_recebido": 0.009015516776812307, "fidelidade_pontos": 0.06641857619852048, "cadastro_atualizacao": 0.4613178874483329, "seguranca_perda_roubo": 0.03567361989477365, "conta_segunda_via": 0.037645583775048355, "portabilidade": 0.014893533389496465, "negociacao_divida": 0.0075093785828868696, "suporte_configuracao": 0.031007088229839403, "sem_correspondencia": 0.23845290702442926}, "confidence": 0.4613178874483329, "input_tokens": 38, "latency_ms": 299.2734300000848} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"cadastro_atualizacao": 0.3520879112994606, "recarga_realizar": 0.006197829142046559, "internet_pacote_adicional": 0.3826701575588844, "portabilidade": 0.009884258724568048, "troca_numero": 0.009456607546122773, "conta_debito_automatico_digital": 0.003188641206136529, "cancelamento_linha": 0.0025197900766333677, "sem_correspondencia": 0.2339948044461477}, "confidence": 0.3826701575588844, "input_tokens": 33, "latency_ms": 278.86138600001686} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.24851711982726574, "recarga_saldo": 0.008507700430974168, "portabilidade": 0.037293254426098786, "desconto_retencao": 0.031975410104393344, "suporte_configuracao": 0.028533299693962753, "troca_numero": 0.010855824423719724, "parceiros_ofertas": 0.05951734115607024, "cancelamento_linha": 0.014459014520110211, "conta_segunda_via": 0.11588334011568982, "marketplace_compra": 0.03939268642644412, "suporte_chip_esim": 0.02852935461163221, "negociacao_religacao": 0.0306534927366387, "vas_contratacao": 0.023615985536933295, "conta_contestacao": 0.052509820679896194, "conta_explicacao": 0.045334457253389165, "sem_correspondencia": 0.22442189805678153}, "confidence": 0.24851711982726574, "input_tokens": 36, "latency_ms": 452.6147049999736} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.008972663332503291, "vas_consulta": 0.11509717577339056, "recarga_realizar": 0.006121266269186506, "cadastro_atualizacao": 0.4809537975628887, "roaming_pacote": 0.007635986674372735, "portabilidade": 0.015855256074665095, "troca_numero": 0.005401297972937253, "sem_correspondencia": 0.35996255634005586}, "confidence": 0.4809537975628887, "input_tokens": 33, "latency_ms": 203.9185249999491} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.02487746203796432, "troca_numero": 0.048448516948480985, "cadastro_atualizacao": 0.2707973366397035, "cancelamento_linha": 0.003915314949881964, "seguranca_fraude": 0.0717204943839548, "portabilidade": 0.01656847413981129, "fidelidade_pontos": 0.02150588067027141, "sem_correspondencia": 0.5421665202299317}, "confidence": 0.5421665202299317, "input_tokens": 29, "latency_ms": 197.38826799994058} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"vas_consulta": 0.15103582693228707, "parceiros_ofertas": 0.06987688530983059, "troca_numero": 0.007700776971253533, "suporte_sem_sinal": 0.07537466115627513, "cadastro_atualizacao": 0.38500731304969715, "reclamacao_atendimento": 0.02645502551631245, "internet_consumo": 0.055593072099582974, "portabilidade": 0.015144368288072736, "marketplace_compra": 0.03214314134092353, "roaming_pacote": 0.00406726719844337, "cancelamento_linha": 0.004318908689717517, "sem_correspondencia": 0.17328275344760394}, "confidence": 0.38500731304969715, "input_tokens": 32, "latency_ms": 267.2290629999452} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.049234027197861296, "bonus_nao_recebido": 0.019616394176260887, "conta_explicacao": 0.04885260588444272, "cadastro_atualizacao": 0.09367990877657754, "portabilidade": 0.07861141437562391, "cancelamento_linha": 0.44285299208530376, "troca_numero": 0.01798119655919508, "sem_correspondencia": 0.24917146094473477}, "confidence": 0.44285299208530376, "input_tokens": 33, "latency_ms": 205.02744899999925} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"roaming_duvida": 0.009775306049924984, "cancelamento_linha": 0.0024623006944015317, "cadastro_atualizacao": 0.8652747459073089, "portabilidade": 0.010638179287224441, "troca_numero": 0.004406208104828546, "plano_nova_linha": 0.005425719568780436, "internet_consumo": 0.020109463437104555, "sem_correspondencia": 0.08190807695042665}, "confidence": 0.8652747459073089, "input_tokens": 38, "latency_ms": 208.4706109999388} +{"id": "g0259-portabilidade-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.03432752268748408, "troca_numero": 0.3454696911305865, "cadastro_atualizacao": 0.10247843941625445, "sem_correspondencia": 0.5177243467656749}, "confidence": 0.5177243467656749, "input_tokens": 37, "latency_ms": 137.0888980000018} +{"id": "g0259-portabilidade-curto_neutro-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.1495365849998212, "portabilidade": 0.0330427528237992, "vas_cancelamento": 0.011768371030887615, "fidelidade_resgate": 0.029482237935292855, "marketplace_compra": 0.07733041288971072, "negociacao_religacao": 0.01216275445055886, "roaming_cobranca": 0.008889291787286825, "cadastro_atualizacao": 0.11532403521921256, "troca_numero": 0.21449562998982696, "internet_problema_conexao": 0.03642461956504418, "cancelamento_linha": 0.01495890128694187, "sem_correspondencia": 0.2965844080216172}, "confidence": 0.2965844080216172, "input_tokens": 32, "latency_ms": 272.90575300003184} +{"id": "g0259-portabilidade-curto_neutro-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.04484459576128059, "portabilidade": 0.027983766778098555, "cancelamento_linha": 0.009210789203020436, "negociacao_religacao": 0.011863652136112686, "recarga_saldo": 0.003540505046013771, "conta_debito_automatico_digital": 0.013681767885427082, "cadastro_atualizacao": 0.04848117557453817, "sem_correspondencia": 0.8403937476155087}, "confidence": 0.8403937476155087, "input_tokens": 35, "latency_ms": 204.57705999990594} +{"id": "g0259-portabilidade-curto_neutro-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"desconto_retencao": 0.021576290021927548, "internet_problema_conexao": 0.015024272444312151, "cancelamento_linha": 0.0024003413148372165, "troca_numero": 0.11300036800514637, "vas_cancelamento": 0.001551384871955399, "atendimento_humano": 0.03778412356689735, "cadastro_atualizacao": 0.0442940760959634, "conta_vencimento": 0.0032260947860902247, "seguranca_fraude": 0.027128345576550875, "portabilidade": 0.6134483483856061, "recarga_realizar": 0.002388034352141989, "sem_correspondencia": 0.11817832057857132}, "confidence": 0.6134483483856061, "input_tokens": 32, "latency_ms": 266.9210369999746} +{"id": "g0259-portabilidade-curto_neutro-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.06209166523896473, "cancelamento_linha": 0.01758236196096958, "cadastro_atualizacao": 0.11675197261425939, "sem_correspondencia": 0.8035740001858063}, "confidence": 0.8035740001858063, "input_tokens": 34, "latency_ms": 145.61047100005453} +{"id": "g0259-portabilidade-curto_neutro-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"roaming_pacote": 0.01892555576421787, "parceiros_ofertas": 0.1692716990183143, "cadastro_atualizacao": 0.13407210021272306, "conta_segunda_via": 0.048953464238546136, "internet_problema_conexao": 0.03429577256457767, "desconto_retencao": 0.02367947898713769, "seguranca_fraude": 0.07430730295315922, "reclamacao_atendimento": 0.05930083468713221, "cancelamento_linha": 0.004268025674722195, "portabilidade": 0.22756598258057822, "troca_numero": 0.029107396657438542, "sem_correspondencia": 0.17625238666145285}, "confidence": 0.22756598258057822, "input_tokens": 33, "latency_ms": 305.8018220000349} +{"id": "g0259-portabilidade-curto_neutro-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.5443818915207536, "suporte_sem_sinal": 0.09799804416333001, "cadastro_atualizacao": 0.07386175267497508, "desconto_retencao": 0.029824487898052948, "portabilidade": 0.03429324397865115, "cancelamento_linha": 0.0034921821098229185, "roaming_pacote": 0.006195512062724399, "seguranca_perda_roubo": 0.016763453506031728, "roaming_duvida": 0.021185846483273454, "atendimento_humano": 0.03897444033995788, "beneficios_consulta": 0.07106381361382574, "sem_correspondencia": 0.06196533164860111}, "confidence": 0.5443818915207536, "input_tokens": 34, "latency_ms": 333.2569429999239} +{"id": "g0259-portabilidade-curto_neutro-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 0.004474878101216643, "conta_debito_automatico_digital": 0.007417917369233829, "reclamacao_atendimento": 0.00990236783508977, "troca_numero": 0.0013244768448914205, "cancelamento_linha": 0.0013601901535693752, "marketplace_compra": 0.009805420884910898, "portabilidade": 0.6936996849764868, "atendimento_humano": 0.0302155003677068, "fidelidade_pontos": 0.04431738496526306, "vas_consulta": 0.03944295459712033, "fidelidade_resgate": 0.0036663704694310088, "cadastro_atualizacao": 0.020467157446748523, "suporte_sem_sinal": 0.039557887248016364, "plano_consulta": 0.02269467046182228, "suporte_chip_esim": 0.0032208551072975843, "sem_correspondencia": 0.06843228317119529}, "confidence": 0.6936996849764868, "input_tokens": 31, "latency_ms": 544.149960000027} +{"id": "g0259-portabilidade-curto_neutro-08-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.03365346454441694, "cadastro_atualizacao": 0.10610848783822903, "portabilidade": 0.08088561237848117, "sem_correspondencia": 0.7793524352388729}, "confidence": 0.7793524352388729, "input_tokens": 37, "latency_ms": 160.5265309999595} +{"id": "g0259-portabilidade-curto_neutro-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.17458801193361642, "plano_troca": 0.03855981025130935, "portabilidade": 0.08201316148319598, "cadastro_atualizacao": 0.11715514851910847, "vas_cancelamento": 0.006619216393401028, "suporte_chip_esim": 0.03504679842512098, "seguranca_perda_roubo": 0.03942018833498034, "cancelamento_linha": 0.008576876792128766, "marketplace_compra": 0.036431481277890934, "troca_numero": 0.1481529664658649, "marketplace_pedido": 0.055568396733761814, "sem_correspondencia": 0.25786794338962105}, "confidence": 0.25786794338962105, "input_tokens": 36, "latency_ms": 307.0991959999674} +{"id": "g0259-portabilidade-curto_neutro-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.6201814479493412, "cadastro_atualizacao": 0.07245627123233594, "cancelamento_linha": 0.0072447253235749355, "sem_correspondencia": 0.30011755549474795}, "confidence": 0.6201814479493412, "input_tokens": 33, "latency_ms": 140.56792000008045} +{"id": "g0259-portabilidade-curto_neutro-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.0645647338855789, "recarga_realizar": 0.006355506753735858, "desconto_retencao": 0.023554373236387934, "vas_cancelamento": 0.012171928617804277, "cadastro_atualizacao": 0.09037867074821884, "portabilidade": 0.6213301342092856, "cancelamento_linha": 0.008459768151671748, "sem_correspondencia": 0.17318488439731677}, "confidence": 0.6213301342092856, "input_tokens": 34, "latency_ms": 199.06108699990455} +{"id": "g0262-portabilidade-regionalismo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.11207039210666747, "seguranca_fraude": 0.02484138211630402, "cancelamento_linha": 0.0022626644036143674, "troca_numero": 0.5621306077665176, "conta_contestacao": 0.04762615820010032, "recarga_nao_creditada": 0.002160587262525262, "suporte_configuracao": 0.0188889738146389, "negociacao_divida": 0.007965163943805297, "suporte_sem_sinal": 0.06204844393110008, "portabilidade": 0.055141759716416903, "bonus_nao_recebido": 0.0051419881931184805, "roaming_pacote": 0.003942147206942312, "vas_cancelamento": 0.004375827791194728, "vas_contratacao": 0.010338322781604977, "reclamacao_atendimento": 0.025995845808812, "sem_correspondencia": 0.05506973495663727}, "confidence": 0.5621306077665176, "input_tokens": 39, "latency_ms": 397.858350999968} +{"id": "g0262-portabilidade-regionalismo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_cobranca": 0.00788074696597098, "suporte_configuracao": 0.12270175862155444, "portabilidade": 0.05013893693064435, "troca_numero": 0.3957103611956375, "cadastro_atualizacao": 0.08279036360426112, "suporte_chip_esim": 0.03437545369377194, "cancelamento_linha": 0.03272891643365101, "sem_correspondencia": 0.27367346255450864}, "confidence": 0.3957103611956375, "input_tokens": 55, "latency_ms": 222.30915800003004} +{"id": "g0262-portabilidade-regionalismo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.004620974452204812, "internet_pacote_adicional": 0.22230480776954298, "internet_problema_conexao": 0.021492360319885315, "recarga_nao_creditada": 0.002884406385082054, "roaming_pacote": 0.003579698762518903, "vas_consulta": 0.16263264538819078, "troca_numero": 0.14667321850861026, "fidelidade_resgate": 0.009308031829506395, "parceiros_ofertas": 0.05573114421763378, "conta_contestacao": 0.04021135002532117, "cadastro_atualizacao": 0.10706670662065376, "conta_explicacao": 0.0261706171644525, "plano_nova_linha": 0.016520289827289356, "cancelamento_linha": 0.003281609645348859, "portabilidade": 0.035993695527268166, "sem_correspondencia": 0.14152844355649086}, "confidence": 0.22230480776954298, "input_tokens": 48, "latency_ms": 384.3440529999498} +{"id": "g0262-portabilidade-regionalismo-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.18369477576699608, "cadastro_atualizacao": 0.1328361451736954, "cancelamento_linha": 0.014923907482834738, "sem_correspondencia": 0.6685451715764738}, "confidence": 0.6685451715764738, "input_tokens": 48, "latency_ms": 144.1178369999534} +{"id": "g0262-portabilidade-regionalismo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.14682990862978978, "cancelamento_linha": 0.0016333412525635076, "recarga_realizar": 0.002574649735940296, "troca_numero": 0.0628264122910454, "conta_contestacao": 0.028901335935367988, "plano_nova_linha": 0.013519861310882883, "portabilidade": 0.26785276344146, "parceiros_ofertas": 0.07803598338826404, "fidelidade_pontos": 0.03988381997246645, "suporte_sem_sinal": 0.07641031134455933, "vas_consulta": 0.16844878232112478, "sem_correspondencia": 0.11308283037653558}, "confidence": 0.26785276344146, "input_tokens": 42, "latency_ms": 269.91894000002503} +{"id": "g0262-portabilidade-regionalismo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.2149744895849453, "cadastro_atualizacao": 0.13489623166775358, "portabilidade": 0.1573935425669917, "sem_correspondencia": 0.4927357361803094}, "confidence": 0.4927357361803094, "input_tokens": 46, "latency_ms": 146.3869499999646} +{"id": "g0262-portabilidade-regionalismo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.13181956824430727, "cancelamento_linha": 0.019586554855127055, "portabilidade": 0.08282351941220846, "sem_correspondencia": 0.7657703574883572}, "confidence": 0.7657703574883572, "input_tokens": 40, "latency_ms": 142.85925799993038} +{"id": "g0262-portabilidade-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["plano_nova_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.013542609769712855, "suporte_chip_esim": 0.02441077039327003, "conta_contestacao": 0.0345066178277027, "seguranca_perda_roubo": 0.008149346065391673, "negociacao_religacao": 0.006830330245025171, "roaming_cobranca": 0.0033105100799810743, "troca_numero": 0.5836274429553364, "conta_explicacao": 0.023848443429375206, "reclamacao_atendimento": 0.0186832019426632, "marketplace_pedido": 0.03491874295440962, "cadastro_atualizacao": 0.14088445432799007, "sem_correspondencia": 0.10728753000914194}, "confidence": 0.5836274429553364, "input_tokens": 48, "latency_ms": 311.00918799995725} +{"id": "g0262-portabilidade-regionalismo-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.0424384166156809, "troca_numero": 0.2946776336904059, "suporte_chip_esim": 0.008403837277795203, "roaming_pacote": 0.004043832209854084, "conta_vencimento": 0.004707574208976011, "suporte_sem_sinal": 0.09735593811750955, "cancelamento_linha": 0.005984756540480132, "bonus_nao_recebido": 0.008766734592387998, "internet_consumo": 0.028911318584823986, "reclamacao_atendimento": 0.03778741001212055, "cadastro_atualizacao": 0.08829635191709152, "vas_consulta": 0.08087613942021449, "plano_consulta": 0.12676561675656506, "recarga_realizar": 0.0030714545467153023, "portabilidade": 0.03159271379235031, "sem_correspondencia": 0.136320271717029}, "confidence": 0.2946776336904059, "input_tokens": 41, "latency_ms": 408.3921790000886} +{"id": "g0262-portabilidade-regionalismo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"reclamacao_atendimento": 0.05790125482925468, "internet_consumo": 0.029223573842348124, "cadastro_atualizacao": 0.10558926139566173, "conta_pagamento_confirmacao": 0.02732184670403341, "troca_numero": 0.42718835958969464, "portabilidade": 0.10383573747884078, "desconto_retencao": 0.006034544569334792, "conta_debito_automatico_digital": 0.0030670624184977657, "cancelamento_linha": 0.003992003788372439, "parceiros_ofertas": 0.0744486885876728, "plano_nova_linha": 0.04351830783071931, "sem_correspondencia": 0.11787935896556953}, "confidence": 0.42718835958969464, "input_tokens": 52, "latency_ms": 329.2926550000175} +{"id": "g0262-portabilidade-regionalismo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.019744371590785518, "portabilidade": 0.564027536279889, "cadastro_atualizacao": 0.12436781568816682, "sem_correspondencia": 0.29186027644115864}, "confidence": 0.564027536279889, "input_tokens": 41, "latency_ms": 158.17360500000177} +{"id": "g0265-portabilidade-indireto_multiplo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 164, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.10444446063703985, "cadastro_atualizacao": 0.15224208164575817, "cancelamento_linha": 0.14661129037456647, "sem_correspondencia": 0.5967021673426355}, "confidence": 0.5967021673426355, "input_tokens": 69, "latency_ms": 162.32827400006045} +{"id": "g0265-portabilidade-indireto_multiplo-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"portabilidade": 0.03023039687287589, "troca_numero": 0.05257823978832491, "recarga_saldo": 0.002742477881435544, "conta_vencimento": 0.003638023452129304, "plano_consulta": 0.1531889861053694, "cadastro_atualizacao": 0.054401974251089565, "parceiros_ofertas": 0.15728299067064042, "fidelidade_resgate": 0.018446486146932575, "cancelamento_linha": 0.002489436377824491, "seguranca_perda_roubo": 0.02493912127781674, "beneficios_consulta": 0.13226212348647265, "reclamacao_atendimento": 0.05883470455659679, "conta_contestacao": 0.030957679698225136, "suporte_sem_sinal": 0.14937391637200484, "bonus_nao_recebido": 0.006583904741730208, "sem_correspondencia": 0.12204953832053157}, "confidence": 0.15728299067064042, "input_tokens": 41, "latency_ms": 399.2024120000224} +{"id": "g0265-portabilidade-indireto_multiplo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_segunda_via": 0.014447022864749186, "plano_consulta": 0.08254705945399095, "bonus_nao_recebido": 0.00991962457240397, "suporte_sem_sinal": 0.023774375651929282, "recarga_saldo": 0.011381360469022831, "cadastro_atualizacao": 0.0536173869114532, "troca_numero": 0.2805901708332973, "portabilidade": 0.07081933919524265, "beneficios_consulta": 0.06836900719989263, "cancelamento_linha": 0.012944358135782295, "marketplace_pedido": 0.01172758521697775, "vas_contratacao": 0.005718398256409204, "conta_debito_automatico_digital": 0.0025881989328745973, "internet_consumo": 0.005321656244735758, "fidelidade_pontos": 0.30709006753193074, "sem_correspondencia": 0.03914438852930763}, "confidence": 0.30709006753193074, "input_tokens": 61, "latency_ms": 444.33115700007875} +{"id": "g0265-portabilidade-indireto_multiplo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.020841075961484892, "portabilidade": 0.02782464327689661, "cadastro_atualizacao": 0.04459143240193187, "sem_correspondencia": 0.9067428483596867}, "confidence": 0.9067428483596867, "input_tokens": 43, "latency_ms": 146.0744150000437} +{"id": "g0265-portabilidade-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"seguranca_perda_roubo": 0.00926744625702225, "roaming_cobranca": 0.003888650892517777, "troca_numero": 0.18355942612955514, "conta_vencimento": 0.001734184156266043, "cancelamento_linha": 0.0017952803119824716, "bonus_nao_recebido": 0.002339716685089065, "cadastro_atualizacao": 0.49644715817180274, "fidelidade_pontos": 0.027576950334083184, "vas_consulta": 0.046236796530896546, "conta_explicacao": 0.02035230698679791, "seguranca_fraude": 0.015055839370822631, "plano_consulta": 0.052959537121967964, "recarga_saldo": 0.0014372628139183046, "conta_pagamento_confirmacao": 0.00865809216256486, "reclamacao_atendimento": 0.026288132184232562, "sem_correspondencia": 0.10240321989048053}, "confidence": 0.49644715817180274, "input_tokens": 65, "latency_ms": 432.093362000046} +{"id": "g0265-portabilidade-indireto_multiplo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.15224796193283882, "cadastro_atualizacao": 0.07816435221960354, "cancelamento_linha": 0.042686290084877086, "sem_correspondencia": 0.7269013957626805}, "confidence": 0.7269013957626805, "input_tokens": 57, "latency_ms": 163.4414549999974} +{"id": "g0265-portabilidade-indireto_multiplo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.7267051325148357, "cancelamento_linha": 0.012167490130666784, "cadastro_atualizacao": 0.052741982541801874, "sem_correspondencia": 0.20838539481269563}, "confidence": 0.7267051325148357, "input_tokens": 52, "latency_ms": 156.26079099990875} +{"id": "g0265-portabilidade-indireto_multiplo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_cobranca": 0.0037948286621924347, "cancelamento_linha": 0.006412607544687527, "portabilidade": 0.027154626124926532, "recarga_realizar": 0.0022627132933339096, "internet_consumo": 0.02834483595907033, "cadastro_atualizacao": 0.03674727530789874, "troca_numero": 0.7013715339034594, "sem_correspondencia": 0.1939115792044311}, "confidence": 0.7013715339034594, "input_tokens": 43, "latency_ms": 216.96251699995628} +{"id": "g0265-portabilidade-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"reclamacao_atendimento": 0.05818801683451776, "plano_nova_linha": 0.061015232743997894, "cadastro_atualizacao": 0.09607278452735672, "troca_numero": 0.5442752779841743, "cancelamento_linha": 0.006973888184689252, "marketplace_compra": 0.02823707989908157, "conta_vencimento": 0.0074440444953679, "sem_correspondencia": 0.19779367533081466}, "confidence": 0.5442752779841743, "input_tokens": 53, "latency_ms": 220.91363800007002} +{"id": "g0265-portabilidade-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.3037684975251487, "cadastro_atualizacao": 0.1313181570262681, "negociacao_divida": 0.023391022319651605, "desconto_retencao": 0.010115672293864564, "cancelamento_linha": 0.0059524557991204, "troca_numero": 0.10688775445878675, "vas_contratacao": 0.01666276966361789, "conta_debito_automatico_digital": 0.026761197588024383, "conta_pagamento_confirmacao": 0.04595146505812723, "seguranca_perda_roubo": 0.03738379250413495, "parceiros_ofertas": 0.11638078543339167, "sem_correspondencia": 0.17542643032986377}, "confidence": 0.3037684975251487, "input_tokens": 47, "latency_ms": 300.3461949999746} +{"id": "g0265-portabilidade-indireto_multiplo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.053075313624238125, "portabilidade": 0.8320253488141477, "cancelamento_linha": 0.00502577413289968, "sem_correspondencia": 0.1098735634287145}, "confidence": 0.8320253488141477, "input_tokens": 58, "latency_ms": 151.74315899992052} +{"id": "g0265-portabilidade-indireto_multiplo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_duvida": 0.03351056932699602, "cancelamento_linha": 0.01761870264253252, "troca_numero": 0.44102325830132116, "cadastro_atualizacao": 0.07764684372745993, "conta_segunda_via": 0.039605125600448224, "portabilidade": 0.02577345806279472, "vas_cancelamento": 0.012887134156715432, "sem_correspondencia": 0.351934908181732}, "confidence": 0.44102325830132116, "input_tokens": 45, "latency_ms": 216.21309800002564} +{"id": "g0269-cancelamento_linha-regionalismo-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.008735781172444826, "troca_numero": 0.001539976621306076, "cadastro_atualizacao": 0.009653609776131496, "cancelamento_linha": 0.8120089431890295, "portabilidade": 0.00228654607009411, "reclamacao_atendimento": 0.05582095823156623, "vas_cancelamento": 0.031404005921069754, "sem_correspondencia": 0.07855017901835801}, "confidence": 0.8120089431890295, "input_tokens": 49, "latency_ms": 219.22669200000655} +{"id": "g0269-cancelamento_linha-regionalismo-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 0.06182981263038179, "conta_debito_automatico_digital": 0.039221089210015554, "vas_consulta": 0.19320160089800562, "suporte_sem_sinal": 0.0819711980627358, "negociacao_divida": 0.011672141925065332, "roaming_pacote": 0.0043748342294571314, "cancelamento_linha": 0.15233808707991517, "desconto_retencao": 0.012067426889457214, "troca_numero": 0.0018336846202717297, "recarga_saldo": 0.0038628177595911454, "vas_cancelamento": 0.27548167022899667, "recarga_realizar": 0.00471990088379973, "cadastro_atualizacao": 0.030158134082533695, "portabilidade": 0.01344788163398709, "roaming_cobranca": 0.004691133260882855, "sem_correspondencia": 0.10912858660490347}, "confidence": 0.27548167022899667, "input_tokens": 45, "latency_ms": 397.7124240000194} +{"id": "g0269-cancelamento_linha-regionalismo-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.5386251967735647, "cancelamento_linha": 0.11365398358267496, "portabilidade": 0.023214795387232166, "sem_correspondencia": 0.32450602425652814}, "confidence": 0.5386251967735647, "input_tokens": 39, "latency_ms": 142.66943499990248} +{"id": "g0269-cancelamento_linha-regionalismo-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.06843539976837952, "negociacao_religacao": 0.0031245518039276104, "portabilidade": 0.0033268627711544358, "troca_numero": 0.0004792790792983154, "internet_problema_conexao": 0.004629726922655568, "vas_contratacao": 0.004358061528419216, "plano_consulta": 0.017129607259347934, "desconto_retencao": 0.0039044795012407076, "cadastro_atualizacao": 0.007504049583747291, "fidelidade_pontos": 0.0032840405597718354, "cancelamento_linha": 0.8296247604821143, "sem_correspondencia": 0.05419918073994321}, "confidence": 0.8296247604821143, "input_tokens": 41, "latency_ms": 284.6647360000816} +{"id": "g0269-cancelamento_linha-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cadastro_atualizacao": 0.037167935464269476, "marketplace_pedido": 0.02103643591333809, "negociacao_divida": 0.009551270556442129, "desconto_retencao": 0.011606819352414043, "vas_cancelamento": 0.8295514698897152, "portabilidade": 0.004913973449836439, "troca_numero": 0.0010437692790521837, "sem_correspondencia": 0.08512832609493244}, "confidence": 0.8295514698897152, "input_tokens": 42, "latency_ms": 213.75792900005308} +{"id": "g0269-cancelamento_linha-regionalismo-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0006761409035129096, "vas_cancelamento": 0.00417393606085105, "plano_consulta": 0.004249604152653106, "desconto_retencao": 0.0009581987960693977, "troca_numero": 0.0002206048237028333, "cadastro_atualizacao": 0.0016557849139185556, "cancelamento_linha": 0.9752660378796238, "sem_correspondencia": 0.012799692469668283}, "confidence": 0.9752660378796238, "input_tokens": 47, "latency_ms": 210.03098500000306} +{"id": "g0269-cancelamento_linha-regionalismo-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.014186293847534552, "vas_consulta": 0.25306123205251435, "cancelamento_linha": 0.16797807132177298, "cadastro_atualizacao": 0.036935946787835454, "vas_cancelamento": 0.25346636477070106, "roaming_cobranca": 0.004056287405258159, "portabilidade": 0.014493365761866328, "recarga_realizar": 0.004171022140673062, "desconto_retencao": 0.012403033002353432, "troca_numero": 0.0021591670349385347, "suporte_sem_sinal": 0.08686441550735603, "sem_correspondencia": 0.15022480036719604}, "confidence": 0.25346636477070106, "input_tokens": 38, "latency_ms": 278.05944600004295} +{"id": "g0269-cancelamento_linha-regionalismo-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0022975394715194857, "vas_cancelamento": 0.007931282528987532, "cancelamento_linha": 0.9652950443640531, "sem_correspondencia": 0.024476133635439875}, "confidence": 0.9652950443640531, "input_tokens": 41, "latency_ms": 141.34683499992207} +{"id": "g0269-cancelamento_linha-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"suporte_chip_esim": 0.014602865517455663, "troca_numero": 0.0010860956124407125, "conta_debito_automatico_digital": 0.036919911535221374, "recarga_realizar": 0.0021521652278072793, "negociacao_religacao": 0.005275463373268238, "roaming_pacote": 0.00260664553517259, "internet_problema_conexao": 0.023451036524814454, "vas_cancelamento": 0.5684477852322098, "seguranca_fraude": 0.05886804483796135, "portabilidade": 0.00805863295852419, "cadastro_atualizacao": 0.013564930692225773, "marketplace_compra": 0.015185653673998711, "beneficios_consulta": 0.06307947819236079, "desconto_retencao": 0.013714957450136935, "vas_consulta": 0.06528464149697222, "sem_correspondencia": 0.10770169213942986}, "confidence": 0.5684477852322098, "input_tokens": 36, "latency_ms": 423.7053349999087} +{"id": "g0269-cancelamento_linha-regionalismo-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.015284968366776189, "portabilidade": 0.0024780238810505452, "cancelamento_linha": 0.9503228539644666, "sem_correspondencia": 0.03191415378770669}, "confidence": 0.9503228539644666, "input_tokens": 41, "latency_ms": 144.5466730000362} +{"id": "g0269-cancelamento_linha-regionalismo-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.19739542754444905, "portabilidade": 0.025374881734141097, "vas_cancelamento": 0.4143598048809185, "sem_correspondencia": 0.3628698858404913}, "confidence": 0.4143598048809185, "input_tokens": 45, "latency_ms": 145.0219680000373} +{"id": "g0269-cancelamento_linha-regionalismo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.000765759475148671, "portabilidade": 0.00345418266011209, "cadastro_atualizacao": 0.010196197475303155, "suporte_configuracao": 0.00814574373918997, "vas_cancelamento": 0.010537113681556192, "desconto_retencao": 0.0017564234500881308, "cancelamento_linha": 0.9303627930066418, "sem_correspondencia": 0.034781786511960025}, "confidence": 0.9303627930066418, "input_tokens": 43, "latency_ms": 213.23467100000926} +{"id": "g0270-cancelamento_linha-emocional-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.023310728314155097, "internet_pacote_adicional": 0.043744470817195964, "desconto_retencao": 0.012353568307656685, "cancelamento_linha": 0.6813676936658191, "vas_consulta": 0.09196051932741295, "parceiros_ofertas": 0.019010849250570425, "conta_debito_automatico_digital": 0.0029085159696313977, "troca_numero": 0.0008075229105355705, "vas_cancelamento": 0.05190807940786825, "portabilidade": 0.003521441706229202, "conta_pagamento_confirmacao": 0.014654146471557081, "sem_correspondencia": 0.054452463851368316}, "confidence": 0.6813676936658191, "input_tokens": 38, "latency_ms": 297.4630390000357} +{"id": "g0270-cancelamento_linha-emocional-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"recarga_saldo": 0.0030708570890478535, "atendimento_humano": 0.048725984134056655, "troca_numero": 0.0013957336532469161, "recarga_realizar": 0.0034825838490074776, "portabilidade": 0.006931837991961798, "cancelamento_linha": 0.08899827890112762, "cadastro_atualizacao": 0.01462308850510903, "vas_consulta": 0.08097572482338472, "reclamacao_atendimento": 0.1174009496197636, "desconto_retencao": 0.011130441715859727, "roaming_duvida": 0.005196336565463941, "plano_consulta": 0.11954788653509099, "vas_cancelamento": 0.36210589964431816, "suporte_sem_sinal": 0.039907875700610544, "fidelidade_pontos": 0.015735441542224532, "sem_correspondencia": 0.08077107972972641}, "confidence": 0.36210589964431816, "input_tokens": 42, "latency_ms": 398.8427069999716} +{"id": "g0270-cancelamento_linha-emocional-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.0845431747355584, "portabilidade": 0.07343573013788864, "vas_cancelamento": 0.5333482543625198, "sem_correspondencia": 0.3086728407640332}, "confidence": 0.5333482543625198, "input_tokens": 40, "latency_ms": 140.74640000001182} +{"id": "g0270-cancelamento_linha-emocional-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9835480442350233, "portabilidade": 0.0005022515260386173, "vas_cancelamento": 0.004031594617547495, "sem_correspondencia": 0.011918109621390605}, "confidence": 0.9835480442350233, "input_tokens": 38, "latency_ms": 137.97891500007609} +{"id": "g0270-cancelamento_linha-emocional-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.4720248281955719, "portabilidade": 0.013518482446670532, "cadastro_atualizacao": 0.04922603815793991, "troca_numero": 0.003665495663881302, "conta_segunda_via": 0.015963736921548843, "desconto_retencao": 0.03021065890789032, "cancelamento_linha": 0.16256123781204224, "sem_correspondencia": 0.25282952189445496}, "confidence": 0.4720248281955719, "input_tokens": 38, "latency_ms": 216.37477600006605} +{"id": "g0270-cancelamento_linha-emocional-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.3402444403232386, "cancelamento_linha": 0.12477937271010481, "portabilidade": 0.022652035452507237, "sem_correspondencia": 0.5123241515141493}, "confidence": 0.5123241515141493, "input_tokens": 37, "latency_ms": 139.22471099999711} +{"id": "g0270-cancelamento_linha-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"marketplace_compra": 0.03373160135479911, "negociacao_divida": 0.010795902211965453, "troca_numero": 0.0022354248861532976, "recarga_saldo": 0.003207270913403523, "fidelidade_resgate": 0.018148108898507716, "vas_cancelamento": 0.4305983980583862, "cadastro_atualizacao": 0.022896617123213343, "desconto_retencao": 0.029484908348180836, "portabilidade": 0.009290732229179123, "fidelidade_pontos": 0.07111040338875495, "conta_explicacao": 0.049296187963261594, "suporte_sem_sinal": 0.11759646710891969, "roaming_duvida": 0.00695923466958007, "suporte_configuracao": 0.014706288125384012, "conta_pagamento_confirmacao": 0.05234753964878469, "sem_correspondencia": 0.1275949150715264}, "confidence": 0.4305983980583862, "input_tokens": 39, "latency_ms": 416.29512199995133} +{"id": "g0270-cancelamento_linha-emocional-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 0.03413942982184467, "portabilidade": 0.007608316249308417, "desconto_retencao": 0.02399966787359116, "vas_cancelamento": 0.041174830856440206, "cadastro_atualizacao": 0.024545264601995253, "cancelamento_linha": 0.371433274747483, "conta_pagamento_confirmacao": 0.03261646029888113, "plano_consulta": 0.2142089254554181, "recarga_nao_creditada": 0.0029117480297496936, "troca_numero": 0.002173940981638294, "negociacao_divida": 0.009410454383170628, "sem_correspondencia": 0.2357776867004795}, "confidence": 0.371433274747483, "input_tokens": 39, "latency_ms": 287.0842070000208} +{"id": "g0270-cancelamento_linha-emocional-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.030225601335812747, "recarga_saldo": 0.004806982864878675, "vas_cancelamento": 0.11052554206260183, "cadastro_atualizacao": 0.049793839929985685, "marketplace_pedido": 0.04383117002366995, "negociacao_religacao": 0.011695888005087945, "portabilidade": 0.012464946254869642, "desconto_retencao": 0.029449681101235775, "cancelamento_linha": 0.41931489510273345, "troca_numero": 0.002534130146703528, "roaming_pacote": 0.0029675008546718243, "sem_correspondencia": 0.28238982231774895}, "confidence": 0.41931489510273345, "input_tokens": 35, "latency_ms": 276.9166780000205} +{"id": "g0270-cancelamento_linha-emocional-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.017775321350590824, "troca_numero": 0.000572896850804365, "cancelamento_linha": 0.89001127548163, "conta_pagamento_confirmacao": 0.00794154973018723, "portabilidade": 0.00257914113377512, "bonus_nao_recebido": 0.002749228324648611, "vas_cancelamento": 0.01015121847411924, "desconto_retencao": 0.003902826741432813, "roaming_duvida": 0.001860928872962367, "conta_explicacao": 0.007900071421095022, "seguranca_perda_roubo": 0.011486656672926131, "sem_correspondencia": 0.04306888494582837}, "confidence": 0.89001127548163, "input_tokens": 39, "latency_ms": 307.0779959999754} +{"id": "g0270-cancelamento_linha-emocional-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.08367369413585167, "cancelamento_linha": 0.19095456804705555, "portabilidade": 0.010695428702046563, "cadastro_atualizacao": 0.0411029834977205, "conta_vencimento": 0.009813113243180143, "vas_cancelamento": 0.28756624768209815, "troca_numero": 0.005636116084470726, "sem_correspondencia": 0.3705578486075767}, "confidence": 0.3705578486075767, "input_tokens": 37, "latency_ms": 201.88517899998715} +{"id": "g0270-cancelamento_linha-emocional-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.026564024190872726, "vas_cancelamento": 0.2894076683416391, "cancelamento_linha": 0.16039161264604618, "sem_correspondencia": 0.5236366948214419}, "confidence": 0.5236366948214419, "input_tokens": 34, "latency_ms": 137.08791600004133} +{"id": "g0271-cancelamento_linha-longo_contexto-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 222, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0015863989990089354, "vas_cancelamento": 0.004500070933017859, "cancelamento_linha": 0.9821281172422214, "sem_correspondencia": 0.011785412825751802}, "confidence": 0.9821281172422214, "input_tokens": 96, "latency_ms": 173.94476599997688} +{"id": "g0271-cancelamento_linha-longo_contexto-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 211, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.10872469472843097, "fidelidade_resgate": 0.010639842237947283, "internet_pacote_adicional": 0.09222777619369903, "portabilidade": 0.012610073704023202, "negociacao_religacao": 0.010959080047899465, "desconto_retencao": 0.020916364376016613, "beneficios_consulta": 0.05762553391667829, "roaming_duvida": 0.010617668379522025, "vas_cancelamento": 0.3995708091330393, "roaming_pacote": 0.005354775399482528, "suporte_chip_esim": 0.005711109183304491, "cancelamento_linha": 0.1481148252206006, "recarga_nao_creditada": 0.0036124590487640767, "troca_numero": 0.0016414350272041015, "cadastro_atualizacao": 0.013517573947653688, "sem_correspondencia": 0.09815597945573437}, "confidence": 0.3995708091330393, "input_tokens": 84, "latency_ms": 449.1065280000157} +{"id": "g0271-cancelamento_linha-longo_contexto-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 212, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 0.010559391706074192, "bonus_nao_recebido": 0.0032008531548467197, "cadastro_atualizacao": 0.005690888292432503, "plano_troca": 0.0013452333538566375, "internet_pacote_adicional": 0.012263719544985735, "cancelamento_linha": 0.9265898883564266, "portabilidade": 0.0017680903761939815, "roaming_duvida": 0.000843358729777372, "conta_debito_automatico_digital": 0.003473413333321335, "marketplace_compra": 0.0016044128710529513, "troca_numero": 0.00012853032091414022, "vas_cancelamento": 0.005665783094318823, "fidelidade_pontos": 0.0014754447120936941, "desconto_retencao": 0.0013285368348173513, "conta_pagamento_confirmacao": 0.005436509626909302, "sem_correspondencia": 0.018625945691978674}, "confidence": 0.9265898883564266, "input_tokens": 86, "latency_ms": 503.73828599992976} +{"id": "g0271-cancelamento_linha-longo_contexto-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.002696165624381308, "bonus_nao_recebido": 0.004589716510069192, "vas_cancelamento": 0.014302727058962544, "cancelamento_linha": 0.9449037461413017, "troca_numero": 0.0006771594741239619, "cadastro_atualizacao": 0.004160515097853411, "desconto_retencao": 0.0033696494592840146, "sem_correspondencia": 0.025300320634023883}, "confidence": 0.9449037461413017, "input_tokens": 89, "latency_ms": 245.20946500001628} +{"id": "g0271-cancelamento_linha-longo_contexto-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.652633326383059, "cancelamento_linha": 0.10948422836657463, "portabilidade": 0.021548007245496104, "sem_correspondencia": 0.2163344380048702}, "confidence": 0.652633326383059, "input_tokens": 83, "latency_ms": 161.13790500003233} +{"id": "g0271-cancelamento_linha-longo_contexto-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.02524672830863181, "troca_numero": 0.00164214650334218, "desconto_retencao": 0.006863733314269129, "portabilidade": 0.009998085015678872, "cadastro_atualizacao": 0.01396789314003434, "cancelamento_linha": 0.7751213341926928, "vas_cancelamento": 0.09100600366983541, "sem_correspondencia": 0.0761540758555155}, "confidence": 0.7751213341926928, "input_tokens": 79, "latency_ms": 236.04231199999504} +{"id": "g0271-cancelamento_linha-longo_contexto-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 201, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.7343072032751153, "cadastro_atualizacao": 0.015488378150047258, "portabilidade": 0.005827290729040017, "desconto_retencao": 0.005166951847931578, "vas_contratacao": 0.01947866496863424, "troca_numero": 0.00110193512655165, "vas_cancelamento": 0.16285862936666246, "sem_correspondencia": 0.05577094653601752}, "confidence": 0.7343072032751153, "input_tokens": 89, "latency_ms": 244.4311109999262} +{"id": "g0271-cancelamento_linha-longo_contexto-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 202, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.03820384790186906, "conta_segunda_via": 0.0050049700534302, "troca_numero": 0.0005831974165537954, "desconto_retencao": 0.006225935385320685, "beneficios_consulta": 0.024441090273536234, "cancelamento_linha": 0.6814521176023891, "marketplace_compra": 0.00463142354156024, "vas_consulta": 0.0620665942883988, "roaming_cobranca": 0.0012037386576693057, "portabilidade": 0.0030029463624023553, "internet_pacote_adicional": 0.025223114414214782, "negociacao_divida": 0.0035723195172486575, "conta_contestacao": 0.01107231935994245, "vas_cancelamento": 0.05382604326477193, "internet_consumo": 0.049021960894183265, "sem_correspondencia": 0.030468381066509072}, "confidence": 0.6814521176023891, "input_tokens": 89, "latency_ms": 470.0969760000362} +{"id": "g0271-cancelamento_linha-longo_contexto-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 203, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.19217376858400573, "desconto_retencao": 0.023024865030889984, "plano_nova_linha": 0.2001709686632028, "troca_numero": 0.0038179504642717184, "portabilidade": 0.015043493710539623, "vas_cancelamento": 0.3550717615306322, "cadastro_atualizacao": 0.02112002533674299, "sem_correspondencia": 0.18957716667971497}, "confidence": 0.3550717615306322, "input_tokens": 89, "latency_ms": 244.0829180000037} +{"id": "g0271-cancelamento_linha-longo_contexto-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["reclamacao_atendimento", "seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 191, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_debito_automatico_digital": 0.1712520331747497, "conta_segunda_via": 0.012928863510549626, "cadastro_atualizacao": 0.029588787925407985, "negociacao_divida": 0.0065854282571002065, "marketplace_pedido": 0.013365970463087209, "vas_cancelamento": 0.05484843819451383, "recarga_realizar": 0.002996558894515129, "troca_numero": 0.0016198000508802495, "portabilidade": 0.0038422163529728236, "cancelamento_linha": 0.23622565801955628, "beneficios_consulta": 0.046638464332187574, "desconto_retencao": 0.006819147856368527, "bonus_nao_recebido": 0.013044323299474274, "seguranca_perda_roubo": 0.21424078204444566, "internet_problema_conexao": 0.11214267111698709, "sem_correspondencia": 0.07386085650720385}, "confidence": 0.23622565801955628, "input_tokens": 83, "latency_ms": 511.98482300003434} +{"id": "g0271-cancelamento_linha-longo_contexto-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 196, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.09565598622261517, "recarga_nao_creditada": 0.0018188959671903428, "cancelamento_linha": 0.6810902962079151, "suporte_chip_esim": 0.0057542892627560896, "portabilidade": 0.0075802772519820765, "suporte_sem_sinal": 0.039512470148971156, "roaming_duvida": 0.006643056993914359, "fidelidade_pontos": 0.018092142162414324, "cadastro_atualizacao": 0.015786470384928038, "desconto_retencao": 0.005016589982860972, "troca_numero": 0.0012492001933441205, "roaming_pacote": 0.002123018682452763, "fidelidade_resgate": 0.006953818409908964, "conta_debito_automatico_digital": 0.006779754205252097, "vas_cancelamento": 0.05010199246786305, "sem_correspondencia": 0.055841741455631415}, "confidence": 0.6810902962079151, "input_tokens": 78, "latency_ms": 493.3182150000448} +{"id": "g0271-cancelamento_linha-longo_contexto-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 214, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0069554301266668336, "cadastro_atualizacao": 0.008780195061411897, "atendimento_humano": 0.06660815833424859, "troca_numero": 0.0005642961856618442, "cancelamento_linha": 0.8110826319281391, "vas_cancelamento": 0.01778865727763746, "plano_troca": 0.005414113672954475, "internet_consumo": 0.04295573601326902, "fidelidade_resgate": 0.003953982933452618, "desconto_retencao": 0.003064472350704694, "suporte_chip_esim": 0.0068796377012916065, "sem_correspondencia": 0.025952688414561904}, "confidence": 0.8110826319281391, "input_tokens": 89, "latency_ms": 320.47073199998977} +{"id": "g0274-troca_numero-informal_abreviado-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_contratacao": 0.006405337319753663, "internet_problema_conexao": 0.0027514971497610246, "troca_numero": 0.8218630046875761, "desconto_retencao": 0.006104538773102382, "bonus_nao_recebido": 0.001135047804612084, "vas_consulta": 0.08209879191491208, "marketplace_pedido": 0.009037682230799036, "recarga_nao_creditada": 0.0004974462484503187, "seguranca_fraude": 0.01104980173554996, "portabilidade": 0.003824066834051243, "cancelamento_linha": 0.0003738310249200744, "negociacao_divida": 0.0019189814322509405, "fidelidade_resgate": 0.0047700788686291596, "internet_consumo": 0.009912703508000631, "cadastro_atualizacao": 0.016280504805015323, "sem_correspondencia": 0.02197668566261602}, "confidence": 0.8218630046875761, "input_tokens": 33, "latency_ms": 385.1799660000097} +{"id": "g0274-troca_numero-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.04306583061921747, "plano_consulta": 0.13087105973568725, "suporte_configuracao": 0.04020682705425656, "cadastro_atualizacao": 0.10255449016982039, "portabilidade": 0.03711557773871339, "conta_pagamento_confirmacao": 0.028731134731287127, "cancelamento_linha": 0.011531307176448454, "sem_correspondencia": 0.6059237727745693}, "confidence": 0.6059237727745693, "input_tokens": 34, "latency_ms": 212.0856909999702} +{"id": "g0274-troca_numero-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cadastro_atualizacao": 0.11334649082003855, "seguranca_fraude": 0.2588677487075977, "roaming_duvida": 0.012162913016469764, "suporte_chip_esim": 0.05208122520215907, "beneficios_consulta": 0.1052670139134349, "internet_problema_conexao": 0.02888180591868283, "plano_troca": 0.13972446758371745, "portabilidade": 0.021354081775398683, "internet_consumo": 0.04052670053918331, "cancelamento_linha": 0.0031912593235328677, "plano_nova_linha": 0.00693661927466909, "sem_correspondencia": 0.2176596739251158}, "confidence": 0.2588677487075977, "input_tokens": 41, "latency_ms": 314.35222000004615} +{"id": "g0274-troca_numero-informal_abreviado-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0009011140610740781, "cadastro_atualizacao": 0.015716142636836204, "vas_cancelamento": 0.00032302075930392825, "conta_segunda_via": 0.003446194274063628, "internet_consumo": 0.008388303983143712, "troca_numero": 0.926029901981801, "vas_contratacao": 0.0014770483534328126, "internet_pacote_adicional": 0.01194529770168431, "suporte_sem_sinal": 0.005368488732950726, "negociacao_divida": 0.001021186567824953, "desconto_retencao": 0.0012460516049824768, "marketplace_pedido": 0.006293607749318781, "conta_pagamento_confirmacao": 0.0047426879384888255, "cancelamento_linha": 0.0003619821727692703, "conta_explicacao": 0.0034175353835424345, "sem_correspondencia": 0.009321436098782844}, "confidence": 0.926029901981801, "input_tokens": 40, "latency_ms": 411.9359510000322} +{"id": "g0274-troca_numero-informal_abreviado-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9126684329934389, "cancelamento_linha": 0.0017637508505320562, "plano_troca": 0.010564506596608077, "suporte_configuracao": 0.010985347969530854, "portabilidade": 0.0031816436670022786, "cadastro_atualizacao": 0.014658086393965025, "vas_cancelamento": 0.0013058672877198478, "sem_correspondencia": 0.04487236424120293}, "confidence": 0.9126684329934389, "input_tokens": 34, "latency_ms": 206.5531270000065} +{"id": "g0274-troca_numero-informal_abreviado-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.8315985097265526, "plano_consulta": 0.05203238436119516, "seguranca_fraude": 0.01672409267363533, "cancelamento_linha": 0.002074263032281926, "internet_consumo": 0.009461236997591934, "cadastro_atualizacao": 0.022973067766979292, "vas_cancelamento": 0.0013703504636222263, "conta_segunda_via": 0.005824939273889365, "suporte_configuracao": 0.010171316435016517, "portabilidade": 0.006791958033535231, "plano_nova_linha": 0.004107573483171231, "sem_correspondencia": 0.03687030775252921}, "confidence": 0.8315985097265526, "input_tokens": 31, "latency_ms": 278.84599400010757} +{"id": "g0274-troca_numero-informal_abreviado-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_contestacao": 0.007171454168175213, "bonus_nao_recebido": 0.0033956867724037536, "cadastro_atualizacao": 0.010574410611085345, "troca_numero": 0.9500389401997313, "seguranca_perda_roubo": 0.0037098758641234374, "portabilidade": 0.001656547965031983, "cancelamento_linha": 0.0009943022393366554, "sem_correspondencia": 0.02245878218011222}, "confidence": 0.9500389401997313, "input_tokens": 40, "latency_ms": 222.3298059999479} +{"id": "g0274-troca_numero-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.21832457977780942, "cadastro_atualizacao": 0.07763258649750694, "suporte_configuracao": 0.05410374152478382, "vas_cancelamento": 0.011826580819894236, "portabilidade": 0.02134396399596203, "beneficios_consulta": 0.06493830171655283, "cancelamento_linha": 0.009834588862535512, "suporte_chip_esim": 0.018072611377417894, "conta_explicacao": 0.02510914483969719, "vas_consulta": 0.17005333922065816, "internet_pacote_adicional": 0.16518875066410868, "sem_correspondencia": 0.16357181070307328}, "confidence": 0.21832457977780942, "input_tokens": 37, "latency_ms": 309.2144060000237} +{"id": "g0274-troca_numero-informal_abreviado-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0015230841588260904, "troca_numero": 0.9700276930499027, "cadastro_atualizacao": 0.0046978161959443454, "sem_correspondencia": 0.023751406595326933}, "confidence": 0.9700276930499027, "input_tokens": 39, "latency_ms": 142.31559000006655} +{"id": "g0274-troca_numero-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_fraude": 0.020569813215251163, "vas_consulta": 0.12346180208780494, "marketplace_pedido": 0.05888295004020366, "cadastro_atualizacao": 0.09972027287785905, "internet_problema_conexao": 0.0410374081864805, "roaming_duvida": 0.009738682173500993, "internet_pacote_adicional": 0.27110547761516895, "parceiros_ofertas": 0.10542220240516727, "portabilidade": 0.05426861532771845, "negociacao_divida": 0.016562004213029665, "plano_nova_linha": 0.013414021112321673, "cancelamento_linha": 0.00423606965386735, "conta_explicacao": 0.025805530096222287, "desconto_retencao": 0.018136496349284766, "conta_vencimento": 0.009245000166879042, "sem_correspondencia": 0.12839365447924025}, "confidence": 0.27110547761516895, "input_tokens": 31, "latency_ms": 400.48543799991876} +{"id": "g0274-troca_numero-informal_abreviado-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.6861492229254174, "portabilidade": 0.011049264774396193, "cadastro_atualizacao": 0.02853590180917322, "sem_correspondencia": 0.2742656104910133}, "confidence": 0.6861492229254174, "input_tokens": 40, "latency_ms": 145.62727100008033} +{"id": "g0274-troca_numero-informal_abreviado-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.011605527012041822, "fidelidade_resgate": 0.0016147350923089174, "internet_problema_conexao": 0.00787228206506003, "suporte_chip_esim": 0.0013715348557898498, "bonus_nao_recebido": 0.0009931004033679064, "plano_nova_linha": 0.0008197599579012206, "fidelidade_pontos": 0.009772623540034995, "marketplace_pedido": 0.002576100327810196, "vas_cancelamento": 0.00013663773365835195, "troca_numero": 0.9380592070580226, "conta_pagamento_confirmacao": 0.001413395596121577, "negociacao_religacao": 0.0003555426876932581, "cancelamento_linha": 0.00023423705655974497, "beneficios_consulta": 0.008436801414649598, "portabilidade": 0.0006518180404752355, "sem_correspondencia": 0.014086697158504658}, "confidence": 0.9380592070580226, "input_tokens": 36, "latency_ms": 398.1481530000792} +{"id": "g0275-troca_numero-erros_digitacao-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.025710864997682763, "troca_numero": 0.9187456062970897, "cancelamento_linha": 0.0007452715987432384, "vas_contratacao": 0.0017902405801108192, "portabilidade": 0.002217117855883638, "conta_contestacao": 0.007294922823785409, "parceiros_ofertas": 0.016655628945231708, "sem_correspondencia": 0.02684034690147273}, "confidence": 0.9187456062970897, "input_tokens": 43, "latency_ms": 201.51014399993983} +{"id": "g0275-troca_numero-erros_digitacao-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.00241079883505814, "cadastro_atualizacao": 0.013012139925905244, "troca_numero": 0.9571209959803453, "sem_correspondencia": 0.02745606525869134}, "confidence": 0.9571209959803453, "input_tokens": 36, "latency_ms": 134.96328700000504} +{"id": "g0275-troca_numero-erros_digitacao-02-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.034890657064466195, "cancelamento_linha": 0.002049156081034572, "conta_debito_automatico_digital": 0.007686031300756302, "seguranca_fraude": 0.006237253573859893, "recarga_realizar": 0.00046304806731914275, "troca_numero": 0.8595708141375187, "beneficios_consulta": 0.017956691759502645, "conta_pagamento_confirmacao": 0.008108031319291487, "negociacao_religacao": 0.0017253517030580258, "portabilidade": 0.003826363367354456, "negociacao_divida": 0.0028228717537353183, "sem_correspondencia": 0.05466372987210325}, "confidence": 0.8595708141375187, "input_tokens": 37, "latency_ms": 292.3898389999522} +{"id": "g0275-troca_numero-erros_digitacao-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.24787853368528537, "portabilidade": 0.018853531200796015, "cadastro_atualizacao": 0.04407930215087134, "sem_correspondencia": 0.6891886329630473}, "confidence": 0.6891886329630473, "input_tokens": 36, "latency_ms": 137.8132889999506} +{"id": "g0275-troca_numero-erros_digitacao-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_explicacao": 0.006119566300874996, "parceiros_ofertas": 0.01995438457385176, "portabilidade": 0.0021183848609519556, "conta_pagamento_confirmacao": 0.003638931662182379, "troca_numero": 0.8973776996423671, "plano_consulta": 0.010700658540044948, "seguranca_perda_roubo": 0.001991047457856065, "cancelamento_linha": 0.0007556428649278571, "marketplace_compra": 0.004986577036188164, "cadastro_atualizacao": 0.010208503004463465, "negociacao_religacao": 0.0013563935194895425, "sem_correspondencia": 0.040792210536801723}, "confidence": 0.8973776996423671, "input_tokens": 37, "latency_ms": 273.9478490000238} +{"id": "g0275-troca_numero-erros_digitacao-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.014514987181225016, "troca_numero": 0.09669901313531476, "cadastro_atualizacao": 0.04383777773949214, "sem_correspondencia": 0.8449482219439681}, "confidence": 0.8449482219439681, "input_tokens": 34, "latency_ms": 133.47377800005233} +{"id": "g0275-troca_numero-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.020137616914414982, "negociacao_religacao": 0.011296492748785926, "conta_pagamento_confirmacao": 0.04977040626621829, "conta_vencimento": 0.007224812942188689, "portabilidade": 0.012451403496010524, "roaming_duvida": 0.015106591989697694, "marketplace_pedido": 0.04750022185965876, "marketplace_compra": 0.03667673759139916, "atendimento_humano": 0.09166313502945449, "conta_debito_automatico_digital": 0.05739677569128329, "parceiros_ofertas": 0.14549086662774832, "cadastro_atualizacao": 0.05175105739196262, "plano_nova_linha": 0.016758249698022386, "cancelamento_linha": 0.008506757948396549, "seguranca_fraude": 0.05915928127260622, "sem_correspondencia": 0.3691095925321521}, "confidence": 0.3691095925321521, "input_tokens": 32, "latency_ms": 390.8874950000154} +{"id": "g0275-troca_numero-erros_digitacao-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 0.004272112192071726, "conta_vencimento": 0.00037594035109072193, "vas_contratacao": 0.002310484433782138, "plano_troca": 0.005890838849951405, "suporte_configuracao": 0.0024006788349183747, "reclamacao_atendimento": 0.009067039079478256, "internet_problema_conexao": 0.005738397641387435, "troca_numero": 0.9083305671457994, "conta_contestacao": 0.0021670544696930673, "vas_consulta": 0.03326712203361757, "conta_segunda_via": 0.0018362722043842761, "portabilidade": 0.0011578287325325351, "cancelamento_linha": 0.0002268571861680085, "recarga_saldo": 0.0002734586036736477, "cadastro_atualizacao": 0.005869473378592732, "sem_correspondencia": 0.016815874862858703}, "confidence": 0.9083305671457994, "input_tokens": 35, "latency_ms": 379.8271330000489} +{"id": "g0275-troca_numero-erros_digitacao-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.010540393735777816, "troca_numero": 0.9648792059306756, "portabilidade": 0.0013259859522042855, "sem_correspondencia": 0.023254414381342393}, "confidence": 0.9648792059306756, "input_tokens": 32, "latency_ms": 134.15253200003008} +{"id": "g0275-troca_numero-erros_digitacao-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.011004507054873271, "atendimento_humano": 0.07459360662428446, "cadastro_atualizacao": 0.03781199608007011, "beneficios_consulta": 0.04609216935862587, "troca_numero": 0.6137191901170368, "portabilidade": 0.003275948010472809, "conta_vencimento": 0.0016913595128457237, "sem_correspondencia": 0.21181122324179094}, "confidence": 0.6137191901170368, "input_tokens": 33, "latency_ms": 189.3061340000486} +{"id": "g0275-troca_numero-erros_digitacao-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"internet_problema_conexao": 0.01751787835241361, "negociacao_divida": 0.005749651431006586, "suporte_configuracao": 0.008707958576697811, "conta_vencimento": 0.0011971496695126118, "seguranca_perda_roubo": 0.006381459290633947, "cancelamento_linha": 0.0010757513020245404, "reclamacao_atendimento": 0.033996624192803936, "suporte_sem_sinal": 0.04028986162118016, "vas_contratacao": 0.003049919022238556, "roaming_cobranca": 0.0012233275181817505, "portabilidade": 0.003627809123684993, "fidelidade_resgate": 0.007896924666266477, "cadastro_atualizacao": 0.013474678158402533, "bonus_nao_recebido": 0.0009257381638507023, "troca_numero": 0.8208589839559091, "sem_correspondencia": 0.03402628495519273}, "confidence": 0.8208589839559091, "input_tokens": 33, "latency_ms": 392.6975040000116} +{"id": "g0275-troca_numero-erros_digitacao-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.04130473999690232, "portabilidade": 0.00723709846006687, "troca_numero": 0.8331987048378546, "sem_correspondencia": 0.11825945670517622}, "confidence": 0.8331987048378546, "input_tokens": 35, "latency_ms": 138.58916000003774} +{"id": "g0278-troca_numero-longo_contexto-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 195, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.01700787336415219, "cadastro_atualizacao": 0.014023937097273691, "roaming_cobranca": 0.0006063967333424036, "troca_numero": 0.9311616914514628, "cancelamento_linha": 0.0006671942309368137, "portabilidade": 0.0020996642946727907, "desconto_retencao": 0.002255099945142635, "sem_correspondencia": 0.032178142883016736}, "confidence": 0.9311616914514628, "input_tokens": 81, "latency_ms": 238.742858999899} +{"id": "g0278-troca_numero-longo_contexto-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0018595918911920733, "cadastro_atualizacao": 0.011550185786268702, "cancelamento_linha": 0.00031098125261037033, "negociacao_religacao": 0.001038552075424781, "atendimento_humano": 0.01647942214271268, "troca_numero": 0.9532144495236852, "suporte_configuracao": 0.0020283165827695523, "sem_correspondencia": 0.013518500745336646}, "confidence": 0.9532144495236852, "input_tokens": 72, "latency_ms": 223.40170000006765} +{"id": "g0278-troca_numero-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 176, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"parceiros_ofertas": 0.10780937099119915, "portabilidade": 0.016842275661855522, "reclamacao_atendimento": 0.21424063790775094, "suporte_chip_esim": 0.41024630784236005, "cancelamento_linha": 0.006331405063026992, "cadastro_atualizacao": 0.07651021987537132, "negociacao_divida": 0.014778761021108821, "sem_correspondencia": 0.15324102163732725}, "confidence": 0.41024630784236005, "input_tokens": 76, "latency_ms": 240.02128699999048} +{"id": "g0278-troca_numero-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"atendimento_humano": 0.1219160305025049, "negociacao_religacao": 0.015188976773431154, "cadastro_atualizacao": 0.09361267045890291, "conta_contestacao": 0.07432509332297282, "marketplace_pedido": 0.029806205353269742, "cancelamento_linha": 0.007255341246157528, "internet_problema_conexao": 0.04686393193790145, "plano_troca": 0.223403762822933, "portabilidade": 0.017032111490698446, "beneficios_consulta": 0.09090105423094201, "roaming_duvida": 0.011032120326154969, "conta_explicacao": 0.027449730332753997, "bonus_nao_recebido": 0.005887069708872764, "seguranca_perda_roubo": 0.08480816364741063, "suporte_sem_sinal": 0.05692827594279407, "sem_correspondencia": 0.09358946190229961}, "confidence": 0.223403762822933, "input_tokens": 60, "latency_ms": 448.4421829999974} +{"id": "g0278-troca_numero-longo_contexto-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9528824723962734, "cadastro_atualizacao": 0.010561951747720167, "portabilidade": 0.004366834391736829, "sem_correspondencia": 0.032188741464269616}, "confidence": 0.9528824723962734, "input_tokens": 67, "latency_ms": 151.61369399993418} +{"id": "g0278-troca_numero-longo_contexto-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 135, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.00671077588408491, "cadastro_atualizacao": 0.02548078159295744, "troca_numero": 0.8814615302643592, "sem_correspondencia": 0.08634691225859838}, "confidence": 0.8814615302643592, "input_tokens": 65, "latency_ms": 149.87306400007583} +{"id": "g0278-troca_numero-longo_contexto-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 138, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"fidelidade_pontos": 0.012641545009846569, "portabilidade": 0.0035178499648985755, "cadastro_atualizacao": 0.014327711931713095, "plano_consulta": 0.008437789726113391, "desconto_retencao": 0.0037964984113225838, "suporte_configuracao": 0.005652853585607644, "troca_numero": 0.9175902928708208, "marketplace_compra": 0.0024692836881536825, "cancelamento_linha": 0.002893064318023226, "recarga_saldo": 0.0005598970289838334, "parceiros_ofertas": 0.008375128482508268, "sem_correspondencia": 0.019738084982008245}, "confidence": 0.9175902928708208, "input_tokens": 62, "latency_ms": 287.07006999991336} +{"id": "g0278-troca_numero-longo_contexto-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 132, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"parceiros_ofertas": 0.016757551012974308, "troca_numero": 0.9256331607048341, "portabilidade": 0.004805066925674389, "cancelamento_linha": 0.001326559415782244, "cadastro_atualizacao": 0.01978215694466982, "vas_cancelamento": 0.001066009477920742, "marketplace_compra": 0.005450980087481998, "sem_correspondencia": 0.025178515430662317}, "confidence": 0.9256331607048341, "input_tokens": 63, "latency_ms": 216.42754700008027} +{"id": "g0278-troca_numero-longo_contexto-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.714356792382736, "cancelamento_linha": 0.0036942373490328096, "cadastro_atualizacao": 0.0437264486476055, "internet_problema_conexao": 0.016357818402991737, "conta_vencimento": 0.0017121458054760146, "parceiros_ofertas": 0.07421585174704806, "vas_consulta": 0.043453787172623666, "desconto_retencao": 0.009543009131995833, "portabilidade": 0.011944299835225027, "roaming_pacote": 0.002313605509846095, "seguranca_fraude": 0.027172197530040385, "sem_correspondencia": 0.05150980648537895}, "confidence": 0.714356792382736, "input_tokens": 67, "latency_ms": 284.7092509999811} +{"id": "g0278-troca_numero-longo_contexto-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 0.022262788087507326, "atendimento_humano": 0.010351770790347081, "cadastro_atualizacao": 0.01641756294532585, "bonus_nao_recebido": 0.0004611793201798628, "plano_nova_linha": 0.002147778877393416, "cancelamento_linha": 0.00010941074790871011, "reclamacao_atendimento": 0.0024456484665453053, "troca_numero": 0.9010687887771948, "fidelidade_pontos": 0.0058111741223788585, "fidelidade_resgate": 0.0007461571042465975, "recarga_nao_creditada": 0.00016636753987072053, "conta_pagamento_confirmacao": 0.002830964133014005, "portabilidade": 0.0011790213336944925, "negociacao_divida": 0.0006780206057022187, "plano_troca": 0.008597914165132964, "sem_correspondencia": 0.02472545298355782}, "confidence": 0.9010687887771948, "input_tokens": 46, "latency_ms": 378.89142900007755} +{"id": "g0278-troca_numero-longo_contexto-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.003444631108210997, "troca_numero": 0.9072435505954402, "cadastro_atualizacao": 0.03010856572111727, "sem_correspondencia": 0.05920325257523159}, "confidence": 0.9072435505954402, "input_tokens": 70, "latency_ms": 152.53229300003568} +{"id": "g0278-troca_numero-longo_contexto-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 136, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.006564472696019153, "cadastro_atualizacao": 0.056229910573459566, "troca_numero": 0.8796894976394549, "sem_correspondencia": 0.05751611909106641}, "confidence": 0.8796894976394549, "input_tokens": 63, "latency_ms": 150.9748870000749} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.16556326050420264, "cadastro_atualizacao": 0.037088164694433455, "internet_consumo": 0.06050345310711048, "portabilidade": 0.004715480092774642, "atendimento_humano": 0.26329921094440006, "parceiros_ofertas": 0.14149642630804377, "suporte_chip_esim": 0.061248842672863645, "sem_correspondencia": 0.2660851616761713}, "confidence": 0.2660851616761713, "input_tokens": 41, "latency_ms": 211.5554910000128} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.02329782482261218, "roaming_pacote": 0.00828499004920675, "conta_contestacao": 0.052002275412985945, "vas_consulta": 0.06053768321055778, "conta_vencimento": 0.007644423099192523, "beneficios_consulta": 0.06996903825903034, "internet_consumo": 0.026059984256857426, "reclamacao_atendimento": 0.3400775915319704, "conta_segunda_via": 0.04074985683860196, "atendimento_humano": 0.11859319795335765, "plano_troca": 0.02335997570559293, "sem_correspondencia": 0.2294231588600341}, "confidence": 0.3400775915319704, "input_tokens": 41, "latency_ms": 275.74480499993115} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.3309131793849994, "negociacao_religacao": 0.010551219611746697, "atendimento_humano": 0.12937119016688248, "sem_correspondencia": 0.5291644108363714}, "confidence": 0.5291644108363714, "input_tokens": 34, "latency_ms": 135.79422099996918} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.09896922881916666, "internet_consumo": 0.09718435282563509, "plano_consulta": 0.13769647514323266, "fidelidade_pontos": 0.03677842775465984, "negociacao_religacao": 0.006355964129305352, "internet_problema_conexao": 0.025912677935566626, "conta_explicacao": 0.02685763507509464, "internet_pacote_adicional": 0.06569103168384204, "desconto_retencao": 0.01720808264550029, "negociacao_divida": 0.006794957927135876, "recarga_nao_creditada": 0.0026294852208635622, "conta_segunda_via": 0.02799866355675862, "marketplace_pedido": 0.02799334011690848, "atendimento_humano": 0.1934442525095974, "conta_contestacao": 0.03312878691694156, "sem_correspondencia": 0.1953566377397913}, "confidence": 0.1953566377397913, "input_tokens": 45, "latency_ms": 393.7371849999636} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.19418965142493264, "fidelidade_pontos": 0.11070858504271819, "plano_troca": 0.009982804862360993, "negociacao_divida": 0.012112626721955459, "vas_cancelamento": 0.014611533549578842, "parceiros_ofertas": 0.06338253831078443, "conta_contestacao": 0.03432428921648671, "roaming_cobranca": 0.004616772369007102, "reclamacao_atendimento": 0.2230404726475081, "conta_debito_automatico_digital": 0.011579737027942825, "vas_consulta": 0.1097254884659369, "sem_correspondencia": 0.21172550036078783}, "confidence": 0.2230404726475081, "input_tokens": 44, "latency_ms": 285.248399000011} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_segunda_via": 0.08355611938152865, "seguranca_perda_roubo": 0.032514436594736074, "bonus_nao_recebido": 0.016318912827271635, "vas_contratacao": 0.006855803704214584, "suporte_sem_sinal": 0.10670018469145635, "internet_consumo": 0.02083059680699059, "fidelidade_pontos": 0.02005015969985855, "reclamacao_atendimento": 0.4089315948782016, "atendimento_humano": 0.12043115708932284, "seguranca_fraude": 0.0544443702454608, "conta_contestacao": 0.025422843911140146, "sem_correspondencia": 0.10394382016981817}, "confidence": 0.4089315948782016, "input_tokens": 40, "latency_ms": 312.282294000056} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.02987877496394005, "reclamacao_atendimento": 0.14713598938518752, "recarga_nao_creditada": 0.009677507082421872, "conta_contestacao": 0.07730504204552198, "suporte_chip_esim": 0.04102353421157121, "recarga_saldo": 0.0067697903834913805, "atendimento_humano": 0.2905842393603424, "sem_correspondencia": 0.3976251225675236}, "confidence": 0.3976251225675236, "input_tokens": 37, "latency_ms": 216.30067500007044} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.009775325232602076, "plano_troca": 0.015819956794727603, "beneficios_consulta": 0.16944880049734448, "portabilidade": 0.005848703186991906, "conta_explicacao": 0.0272521532445912, "recarga_realizar": 0.003638380980878402, "seguranca_perda_roubo": 0.0585550230715344, "desconto_retencao": 0.014305528565117085, "reclamacao_atendimento": 0.1768411470361861, "conta_pagamento_confirmacao": 0.01936623183961047, "atendimento_humano": 0.24437514379299788, "sem_correspondencia": 0.2547736057574184}, "confidence": 0.2547736057574184, "input_tokens": 39, "latency_ms": 282.39026999995076} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.56120473224838, "reclamacao_atendimento": 0.1485029461074196, "plano_troca": 0.012232791649502877, "fidelidade_resgate": 0.015227428658717445, "vas_contratacao": 0.007688354245882976, "atendimento_humano": 0.1002150104849809, "fidelidade_pontos": 0.03041931246000246, "sem_correspondencia": 0.1245094241451138}, "confidence": 0.56120473224838, "input_tokens": 38, "latency_ms": 209.72323899991352} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_divida": 0.012860337116583825, "reclamacao_atendimento": 0.2005175178807902, "plano_troca": 0.0130042320405552, "fidelidade_resgate": 0.03353594202923845, "parceiros_ofertas": 0.048721342689006165, "seguranca_perda_roubo": 0.0685520834371661, "marketplace_pedido": 0.025104706803000358, "atendimento_humano": 0.12485521135561378, "plano_consulta": 0.0697023636604373, "roaming_cobranca": 0.0028025554153758843, "seguranca_fraude": 0.03154981098124055, "conta_segunda_via": 0.02351747238475164, "suporte_chip_esim": 0.019093831769917333, "fidelidade_pontos": 0.14167545564306813, "vas_consulta": 0.06809300846866415, "sem_correspondencia": 0.11641412832459093}, "confidence": 0.2005175178807902, "input_tokens": 40, "latency_ms": 398.189370999944} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.2317197160991107, "seguranca_fraude": 0.07163705176415026, "roaming_cobranca": 0.004259101748994895, "negociacao_divida": 0.009261912019324116, "conta_debito_automatico_digital": 0.004172797954678678, "internet_consumo": 0.0546012408145768, "reclamacao_atendimento": 0.3018488971156373, "sem_correspondencia": 0.32249928248352727}, "confidence": 0.32249928248352727, "input_tokens": 39, "latency_ms": 228.0094510000481} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.02392065929886844, "internet_problema_conexao": 0.048214015270679464, "reclamacao_atendimento": 0.32542995057882207, "conta_vencimento": 0.005989648016961195, "vas_cancelamento": 0.012637095696514368, "atendimento_humano": 0.1533636024443174, "plano_nova_linha": 0.017518796263283627, "sem_correspondencia": 0.41292623243055343}, "confidence": 0.41292623243055343, "input_tokens": 42, "latency_ms": 200.51695199992992} +{"id": "g0285-reclamacao_atendimento-longo_contexto-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 103, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 273, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.007599930330555956, "recarga_nao_creditada": 0.011041120955808482, "plano_consulta": 0.1158852067037629, "recarga_realizar": 0.010083233388262659, "reclamacao_atendimento": 0.1895910249174806, "parceiros_ofertas": 0.07593950215497904, "conta_contestacao": 0.13774760807097416, "atendimento_humano": 0.19868499448236807, "roaming_duvida": 0.015579236753857369, "fidelidade_pontos": 0.013359260948824914, "bonus_nao_recebido": 0.009021574139816605, "sem_correspondencia": 0.21546730715330925}, "confidence": 0.21546730715330925, "input_tokens": 103, "latency_ms": 331.8526259999999} +{"id": "g0285-reclamacao_atendimento-longo_contexto-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 217, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02829159994359333, "recarga_nao_creditada": 0.009535103144969758, "bonus_nao_recebido": 0.039890077132270996, "troca_numero": 0.005269583802403069, "vas_contratacao": 0.01305154157684365, "atendimento_humano": 0.20302090133875056, "negociacao_divida": 0.017473729400552605, "reclamacao_atendimento": 0.28540465355321853, "roaming_cobranca": 0.008187757839304312, "portabilidade": 0.008934352584373752, "suporte_chip_esim": 0.08511551505235938, "sem_correspondencia": 0.2958251846313601}, "confidence": 0.2958251846313601, "input_tokens": 80, "latency_ms": 318.8510539999925} +{"id": "g0285-reclamacao_atendimento-longo_contexto-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 205, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 0.035349419852324676, "seguranca_fraude": 0.09184633812347161, "suporte_chip_esim": 0.006619167958765746, "atendimento_humano": 0.05371941986914087, "internet_consumo": 0.07132461401101926, "suporte_sem_sinal": 0.0923730495035706, "troca_numero": 0.0011912514091646372, "beneficios_consulta": 0.04989630691592688, "vas_consulta": 0.0434526904803005, "internet_pacote_adicional": 0.024963421561277267, "plano_troca": 0.004924454125739871, "conta_vencimento": 0.005270488448565806, "conta_explicacao": 0.018402542292404327, "desconto_retencao": 0.015064606523639286, "reclamacao_atendimento": 0.4285584081986688, "sem_correspondencia": 0.057043820726019864}, "confidence": 0.4285584081986688, "input_tokens": 81, "latency_ms": 489.3501719999449} +{"id": "g0285-reclamacao_atendimento-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"portabilidade": 0.02342644351293477, "roaming_duvida": 0.021910257800744903, "internet_consumo": 0.089377873311772, "suporte_configuracao": 0.09870633556474995, "atendimento_humano": 0.3972147732765583, "marketplace_compra": 0.020604862053728565, "roaming_cobranca": 0.010574290607678075, "sem_correspondencia": 0.3381851638718334}, "confidence": 0.3972147732765583, "input_tokens": 83, "latency_ms": 241.13502899990635} +{"id": "g0285-reclamacao_atendimento-longo_contexto-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.02156864669466139, "reclamacao_atendimento": 0.4065972276154854, "atendimento_humano": 0.09742657113340976, "sem_correspondencia": 0.47440755455644346}, "confidence": 0.47440755455644346, "input_tokens": 82, "latency_ms": 173.82259199996497} +{"id": "g0285-reclamacao_atendimento-longo_contexto-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 184, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.10011906848156166, "fidelidade_resgate": 0.06386958490927715, "reclamacao_atendimento": 0.5704456950277929, "sem_correspondencia": 0.26556565158136836}, "confidence": 0.5704456950277929, "input_tokens": 83, "latency_ms": 166.5607209999962} +{"id": "g0285-reclamacao_atendimento-longo_contexto-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["cancelamento_linha", "conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"atendimento_humano": 0.12327042796572985, "reclamacao_atendimento": 0.1212054699043406, "recarga_saldo": 0.0016129129765277636, "vas_cancelamento": 0.010114449256446839, "cancelamento_linha": 0.6792269440662593, "portabilidade": 0.004159198299333393, "roaming_duvida": 0.006200396926625022, "sem_correspondencia": 0.054210200604737274}, "confidence": 0.6792269440662593, "input_tokens": 75, "latency_ms": 231.7023399999698} +{"id": "g0285-reclamacao_atendimento-longo_contexto-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 203, "length_bucket": "longo"}, "pred": "atendimento_humano", "probabilities": {"vas_cancelamento": 0.006774702568748312, "atendimento_humano": 0.1827562151637336, "plano_consulta": 0.022027116248358864, "vas_contratacao": 0.00577739439366628, "conta_contestacao": 0.03381216522882491, "cadastro_atualizacao": 0.03621878099048624, "fidelidade_pontos": 0.06141056859734415, "negociacao_religacao": 0.007529628456076953, "seguranca_fraude": 0.17483770831037526, "reclamacao_atendimento": 0.13727016734213554, "desconto_retencao": 0.004158490333558535, "conta_debito_automatico_digital": 0.05988393718387565, "bonus_nao_recebido": 0.0070031392322823975, "vas_consulta": 0.16395668670166594, "fidelidade_resgate": 0.00950501858302856, "sem_correspondencia": 0.08707828066583884}, "confidence": 0.1827562151637336, "input_tokens": 76, "latency_ms": 509.3728059999876} +{"id": "g0285-reclamacao_atendimento-longo_contexto-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_chip_esim": 0.01965316633069363, "reclamacao_atendimento": 0.4146551918188229, "recarga_nao_creditada": 0.0035041760357710917, "conta_contestacao": 0.15059176560721554, "conta_pagamento_confirmacao": 0.1527678567505583, "atendimento_humano": 0.06288846779846194, "cancelamento_linha": 0.037681752137615473, "sem_correspondencia": 0.1582576235208612}, "confidence": 0.4146551918188229, "input_tokens": 77, "latency_ms": 243.10103599998456} +{"id": "g0285-reclamacao_atendimento-longo_contexto-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"reclamacao_atendimento": 0.35483878652655265, "marketplace_compra": 0.01493215180040066, "fidelidade_pontos": 0.009623043185343724, "atendimento_humano": 0.1746890684141457, "vas_contratacao": 0.005846539945267849, "negociacao_divida": 0.004962175591128828, "internet_problema_conexao": 0.3594118634644233, "sem_correspondencia": 0.07569637107273729}, "confidence": 0.3594118634644233, "input_tokens": 79, "latency_ms": 242.41015999996307} +{"id": "g0285-reclamacao_atendimento-longo_contexto-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 165, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.4370474823509296, "recarga_saldo": 0.00838585013223039, "atendimento_humano": 0.19848452545420178, "sem_correspondencia": 0.3560821420626382}, "confidence": 0.4370474823509296, "input_tokens": 71, "latency_ms": 158.92324500009636} +{"id": "g0285-reclamacao_atendimento-longo_contexto-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"bonus_nao_recebido": 0.13139686052445443, "plano_consulta": 0.18117605802543402, "suporte_chip_esim": 0.0070631586918804366, "reclamacao_atendimento": 0.479065355696995, "desconto_retencao": 0.009926421810552078, "negociacao_religacao": 0.016080381388038804, "atendimento_humano": 0.040536255713649536, "sem_correspondencia": 0.13475550814899573}, "confidence": 0.479065355696995, "input_tokens": 75, "latency_ms": 254.6599969999761} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.002856594915468731, "internet_pacote_adicional": 0.10356268166162412, "conta_explicacao": 0.02757680396139441, "marketplace_compra": 0.02415857423494354, "roaming_duvida": 0.009563536028600259, "reclamacao_atendimento": 0.14954003103330452, "conta_pagamento_confirmacao": 0.01116528615630444, "seguranca_perda_roubo": 0.025654993635752087, "internet_consumo": 0.07360288944634338, "cadastro_atualizacao": 0.029992675354728222, "atendimento_humano": 0.2288453567938291, "vas_consulta": 0.08834310408701747, "parceiros_ofertas": 0.05429939880584001, "portabilidade": 0.004304361323553506, "bonus_nao_recebido": 0.004647666403033212, "sem_correspondencia": 0.161886046158263}, "confidence": 0.2288453567938291, "input_tokens": 57, "latency_ms": 472.4981120000393} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.14670946886673286, "fidelidade_resgate": 0.014027071822798703, "conta_explicacao": 0.1671800578371144, "conta_segunda_via": 0.11859073241400395, "plano_troca": 0.006433565966081588, "suporte_configuracao": 0.01709273794238772, "conta_contestacao": 0.11164963011432749, "plano_consulta": 0.025204991393618, "conta_vencimento": 0.006182437167405303, "conta_pagamento_confirmacao": 0.05541879940133264, "atendimento_humano": 0.1921926100511721, "sem_correspondencia": 0.13931789702302527}, "confidence": 0.1921926100511721, "input_tokens": 55, "latency_ms": 314.49405999990176} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_configuracao": 0.02228787861537949, "conta_contestacao": 0.08283036699756856, "reclamacao_atendimento": 0.3565514897905021, "marketplace_pedido": 0.02610088296561218, "recarga_nao_creditada": 0.005214707773503522, "conta_debito_automatico_digital": 0.018551468100929346, "vas_cancelamento": 0.005365884719509226, "parceiros_ofertas": 0.04595397316294841, "atendimento_humano": 0.11858050492447109, "fidelidade_resgate": 0.01888836102401771, "roaming_duvida": 0.008546610876225309, "conta_vencimento": 0.005519955284928079, "plano_nova_linha": 0.009744728569439606, "fidelidade_pontos": 0.11236397106896726, "internet_problema_conexao": 0.05683281614046231, "sem_correspondencia": 0.10666639998553581}, "confidence": 0.3565514897905021, "input_tokens": 56, "latency_ms": 452.4335000000974} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-03-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "suporte_configuracao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.003666736900738056, "conta_pagamento_confirmacao": 0.025689461853947944, "desconto_retencao": 0.00771959739773826, "roaming_pacote": 0.009680711075105182, "conta_segunda_via": 0.015508234678337488, "conta_debito_automatico_digital": 0.06339266985116025, "reclamacao_atendimento": 0.1814334631222083, "conta_explicacao": 0.05542949198690778, "vas_contratacao": 0.009485501181173178, "suporte_sem_sinal": 0.25377208352583164, "marketplace_compra": 0.013054392155197348, "seguranca_fraude": 0.029928831595412885, "atendimento_humano": 0.14686479116291903, "roaming_duvida": 0.02463458057458932, "vas_cancelamento": 0.010904295873112783, "sem_correspondencia": 0.1488351570656206}, "confidence": 0.25377208352583164, "input_tokens": 49, "latency_ms": 503.5093289999395} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"bonus_nao_recebido": 0.06280849341715417, "roaming_duvida": 0.005022977984425615, "recarga_saldo": 0.002943227050980868, "conta_vencimento": 0.004896897407604695, "desconto_retencao": 0.016695093811253517, "plano_nova_linha": 0.41670396372670243, "internet_consumo": 0.010922400286478525, "vas_consulta": 0.04679476445696916, "beneficios_consulta": 0.1320652700793561, "cancelamento_linha": 0.002132372517095973, "fidelidade_pontos": 0.055791868756469284, "negociacao_divida": 0.00813463726988808, "suporte_sem_sinal": 0.0585867191372519, "fidelidade_resgate": 0.01199655040010243, "plano_troca": 0.0409412014059263, "sem_correspondencia": 0.12356356229234099}, "confidence": 0.41670396372670243, "input_tokens": 50, "latency_ms": 391.38742800003} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 0.07159192193374765, "conta_explicacao": 0.04451886894936963, "seguranca_fraude": 0.058436649065776815, "conta_vencimento": 0.006616759894717494, "beneficios_consulta": 0.10780450442763935, "conta_segunda_via": 0.025066066061512935, "reclamacao_atendimento": 0.26700711743839856, "plano_consulta": 0.13790588286650526, "recarga_realizar": 0.003629549534102014, "roaming_duvida": 0.010159892015169187, "internet_pacote_adicional": 0.04683815624209529, "sem_correspondencia": 0.22042463157096584}, "confidence": 0.26700711743839856, "input_tokens": 56, "latency_ms": 312.8580210000109} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.05064005201860671, "marketplace_pedido": 0.006600079308068682, "recarga_nao_creditada": 0.0047639570374016105, "internet_problema_conexao": 0.012944789063870659, "beneficios_consulta": 0.05657023293751439, "marketplace_compra": 0.007373745646703086, "desconto_retencao": 0.0026504352471296675, "reclamacao_atendimento": 0.0779583887095345, "fidelidade_resgate": 0.002798431234985021, "bonus_nao_recebido": 0.7483001097174237, "fidelidade_pontos": 0.004461686551267505, "sem_correspondencia": 0.024938092527494498}, "confidence": 0.7483001097174237, "input_tokens": 48, "latency_ms": 326.4589649999152} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_religacao": 0.006137745496350019, "portabilidade": 0.0045261602223056014, "conta_debito_automatico_digital": 0.017037991549377737, "roaming_duvida": 0.015491503395432047, "conta_vencimento": 0.004645994895774371, "roaming_pacote": 0.004044868544978366, "recarga_realizar": 0.0029227377578521603, "conta_pagamento_confirmacao": 0.023676000695350585, "beneficios_consulta": 0.16706590467246976, "atendimento_humano": 0.21068774305981225, "suporte_sem_sinal": 0.14379155732923074, "reclamacao_atendimento": 0.18077248456943829, "plano_troca": 0.009454784047368154, "vas_cancelamento": 0.004699783431434473, "fidelidade_pontos": 0.03201188913740795, "sem_correspondencia": 0.1730328511954175}, "confidence": 0.21068774305981225, "input_tokens": 52, "latency_ms": 417.8763639999943} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.016388013966562233, "fidelidade_resgate": 0.011343058203972438, "troca_numero": 0.0018193696168341534, "roaming_cobranca": 0.002553960542452503, "recarga_saldo": 0.061734102695125206, "reclamacao_atendimento": 0.03731795402118841, "recarga_realizar": 0.684591174444459, "sem_correspondencia": 0.18425236650940607}, "confidence": 0.684591174444459, "input_tokens": 40, "latency_ms": 211.21774800008097} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.016164779723304434, "vas_cancelamento": 0.018814165215246995, "desconto_retencao": 0.019629277362038483, "sem_correspondencia": 0.9453917776994101}, "confidence": 0.9453917776994101, "input_tokens": 46, "latency_ms": 146.63809000001038} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_compra": 0.025921394052675455, "vas_cancelamento": 0.008178224472932741, "marketplace_pedido": 0.026702799739790624, "atendimento_humano": 0.2688052252976079, "negociacao_divida": 0.012210488781628514, "vas_consulta": 0.15435318055835673, "internet_consumo": 0.05932843457227766, "bonus_nao_recebido": 0.03190385800224343, "portabilidade": 0.007281894050186379, "roaming_pacote": 0.0027406980627646717, "plano_nova_linha": 0.02038595560852376, "roaming_cobranca": 0.0032744476245055304, "conta_explicacao": 0.030325169441371, "seguranca_perda_roubo": 0.09580423314876424, "plano_consulta": 0.11835845105137108, "sem_correspondencia": 0.13442554553500027}, "confidence": 0.2688052252976079, "input_tokens": 45, "latency_ms": 396.1910939999598} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.00649869633716657, "portabilidade": 0.0015103906752920856, "desconto_retencao": 0.0025524560111126566, "vas_cancelamento": 0.006189634609874466, "troca_numero": 0.0003362268645191089, "cadastro_atualizacao": 0.0028464889858917835, "cancelamento_linha": 0.9582489213479548, "sem_correspondencia": 0.021817185168188487}, "confidence": 0.9582489213479548, "input_tokens": 45, "latency_ms": 208.18159099997047} +{"id": "g0289-atendimento_humano-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"negociacao_divida": 0.008608755277473585, "internet_pacote_adicional": 0.24814421042981605, "internet_problema_conexao": 0.059871751937224424, "conta_segunda_via": 0.018370974126828102, "conta_pagamento_confirmacao": 0.024447165137952562, "vas_consulta": 0.06997614803570715, "conta_vencimento": 0.004532728169819567, "marketplace_pedido": 0.041070512341210015, "suporte_sem_sinal": 0.17710658555883393, "plano_nova_linha": 0.021018241951483017, "suporte_configuracao": 0.02633576823134721, "negociacao_religacao": 0.004623581021118062, "fidelidade_pontos": 0.039745538255611564, "plano_troca": 0.007524197939010018, "reclamacao_atendimento": 0.09557729828621594, "sem_correspondencia": 0.15304654330034878}, "confidence": 0.24814421042981605, "input_tokens": 46, "latency_ms": 423.39522400004626} +{"id": "g0289-atendimento_humano-erros_digitacao-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"reclamacao_atendimento": 0.07424703621561612, "vas_contratacao": 0.014187704076405683, "recarga_realizar": 0.01145753115140593, "internet_pacote_adicional": 0.4000861448659251, "conta_contestacao": 0.05238277580901647, "troca_numero": 0.0018874891341392737, "plano_troca": 0.007400374496872809, "atendimento_humano": 0.17985687268435216, "roaming_cobranca": 0.0030580459526463708, "recarga_saldo": 0.006390517264324267, "negociacao_religacao": 0.005329965818217535, "sem_correspondencia": 0.24371554253107827}, "confidence": 0.4000861448659251, "input_tokens": 44, "latency_ms": 281.2593519998927} +{"id": "g0289-atendimento_humano-erros_digitacao-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.010169920885667089, "bonus_nao_recebido": 0.03435438997763992, "cadastro_atualizacao": 0.03623297198787555, "vas_consulta": 0.06580596659270645, "seguranca_fraude": 0.02013205438406779, "atendimento_humano": 0.24068894377650066, "conta_debito_automatico_digital": 0.013049324523143767, "cancelamento_linha": 0.0025054147457367576, "negociacao_divida": 0.004826573832565608, "internet_pacote_adicional": 0.37943692411087315, "reclamacao_atendimento": 0.04998791029166659, "sem_correspondencia": 0.14280960489155667}, "confidence": 0.37943692411087315, "input_tokens": 44, "latency_ms": 303.2712530000481} +{"id": "g0289-atendimento_humano-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.014859032890517229, "atendimento_humano": 0.5898937838399647, "reclamacao_atendimento": 0.06896666784218196, "sem_correspondencia": 0.32628051542733616}, "confidence": 0.5898937838399647, "input_tokens": 43, "latency_ms": 143.9207290000013} +{"id": "g0289-atendimento_humano-erros_digitacao-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.023867929764553736, "fidelidade_resgate": 0.011731343529680627, "conta_explicacao": 0.017517911075806625, "seguranca_perda_roubo": 0.04076471567916887, "reclamacao_atendimento": 0.09966156835704611, "internet_consumo": 0.045092851492337944, "bonus_nao_recebido": 0.04040871572847588, "suporte_chip_esim": 0.07911283531159853, "beneficios_consulta": 0.2108175359257432, "recarga_realizar": 0.0046591032076564644, "cadastro_atualizacao": 0.02419613345903777, "marketplace_pedido": 0.029701086726911477, "troca_numero": 0.0023496257981744017, "plano_troca": 0.010402089975414518, "atendimento_humano": 0.18290391816005636, "sem_correspondencia": 0.1768126358083375}, "confidence": 0.2108175359257432, "input_tokens": 43, "latency_ms": 403.6509779999733} +{"id": "g0289-atendimento_humano-erros_digitacao-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"beneficios_consulta": 0.16288583367136827, "marketplace_pedido": 0.024978351018228533, "negociacao_religacao": 0.005924508971154664, "plano_consulta": 0.14610167347928812, "negociacao_divida": 0.006071873994796692, "suporte_sem_sinal": 0.2253646101846589, "suporte_chip_esim": 0.028792483643951653, "atendimento_humano": 0.20445054874403643, "roaming_duvida": 0.009284185547917616, "troca_numero": 0.0019446132784051672, "reclamacao_atendimento": 0.04723114945360821, "sem_correspondencia": 0.13697016801258574}, "confidence": 0.2253646101846589, "input_tokens": 45, "latency_ms": 300.22256400002334} +{"id": "g0289-atendimento_humano-erros_digitacao-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.08865230020749434, "recarga_nao_creditada": 0.011704167661786804, "vas_cancelamento": 0.011695545477162159, "beneficios_consulta": 0.1872927149178855, "reclamacao_atendimento": 0.058704686977978406, "internet_consumo": 0.05497513484842269, "seguranca_fraude": 0.09249818570557823, "conta_vencimento": 0.007719234768299564, "troca_numero": 0.0031971601686617964, "negociacao_divida": 0.015306119282007589, "conta_contestacao": 0.03927800908631017, "atendimento_humano": 0.1738083110689529, "conta_explicacao": 0.03838700157965491, "plano_nova_linha": 0.02471049754344782, "cancelamento_linha": 0.015900636513874064, "sem_correspondencia": 0.17617029419248306}, "confidence": 0.1872927149178855, "input_tokens": 43, "latency_ms": 375.5268239999623} +{"id": "g0289-atendimento_humano-erros_digitacao-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_pedido": 0.01932823199056542, "bonus_nao_recebido": 0.05815601461428339, "fidelidade_resgate": 0.007886212897917052, "fidelidade_pontos": 0.021392500934340017, "conta_pagamento_confirmacao": 0.013279953377844987, "conta_explicacao": 0.01825109415123936, "conta_segunda_via": 0.019713793931284817, "beneficios_consulta": 0.06117062742245373, "marketplace_compra": 0.018784771764959168, "reclamacao_atendimento": 0.024023276611122045, "conta_vencimento": 0.0029181827417828405, "atendimento_humano": 0.402592909220178, "plano_consulta": 0.08645493895761941, "internet_pacote_adicional": 0.14697017608716298, "plano_troca": 0.005361003561571081, "sem_correspondencia": 0.0937163117356757}, "confidence": 0.402592909220178, "input_tokens": 43, "latency_ms": 415.86445699999786} +{"id": "g0289-atendimento_humano-erros_digitacao-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.03248840113200691, "reclamacao_atendimento": 0.16426169443938188, "atendimento_humano": 0.27579148884661336, "sem_correspondencia": 0.5274584155819978}, "confidence": 0.5274584155819978, "input_tokens": 43, "latency_ms": 146.67696000003616} +{"id": "g0289-atendimento_humano-erros_digitacao-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.030615996132418333, "desconto_retencao": 0.03028072930317043, "conta_segunda_via": 0.03799215508588381, "atendimento_humano": 0.28849084528586105, "reclamacao_atendimento": 0.09077033078159814, "vas_cancelamento": 0.03997406177101944, "internet_problema_conexao": 0.06436809452102028, "sem_correspondencia": 0.4175077871190285}, "confidence": 0.4175077871190285, "input_tokens": 45, "latency_ms": 225.80240700006016} +{"id": "g0289-atendimento_humano-erros_digitacao-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.04686169757752951, "plano_consulta": 0.08168704910462271, "roaming_pacote": 0.007310415244373126, "fidelidade_pontos": 0.04391032885088533, "conta_debito_automatico_digital": 0.01328233366768016, "conta_contestacao": 0.04310568848804272, "atendimento_humano": 0.30942979844035795, "troca_numero": 0.004437233377157385, "reclamacao_atendimento": 0.03861755181228458, "suporte_chip_esim": 0.020263284699576296, "conta_explicacao": 0.03394832132226074, "sem_correspondencia": 0.3571462974152295}, "confidence": 0.3571462974152295, "input_tokens": 45, "latency_ms": 321.71877199994015} +{"id": "g0289-atendimento_humano-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.010492056038422579, "reclamacao_atendimento": 0.14867558097559633, "parceiros_ofertas": 0.22943919197586374, "conta_debito_automatico_digital": 0.0683438056416072, "suporte_configuracao": 0.059569610472838944, "beneficios_consulta": 0.10929834474254284, "seguranca_perda_roubo": 0.08264947967420402, "sem_correspondencia": 0.29153193047892434}, "confidence": 0.29153193047892434, "input_tokens": 46, "latency_ms": 235.91587299995354} +{"id": "g0291-atendimento_humano-emocional-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"fidelidade_resgate": 0.01619725181937076, "marketplace_pedido": 0.03254352641551723, "conta_explicacao": 0.03190201284716835, "recarga_nao_creditada": 0.0033109772361603657, "atendimento_humano": 0.5283116903148783, "reclamacao_atendimento": 0.06550817451635388, "recarga_saldo": 0.004029140043708837, "sem_correspondencia": 0.3181972268068422}, "confidence": 0.5283116903148783, "input_tokens": 58, "latency_ms": 228.20087900004182} +{"id": "g0291-atendimento_humano-emocional-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_explicacao": 0.014083442917692843, "atendimento_humano": 0.5255343805131131, "recarga_nao_creditada": 0.0025473662589873196, "conta_vencimento": 0.004126971502019916, "fidelidade_resgate": 0.014925739418624247, "suporte_sem_sinal": 0.14254240396286502, "reclamacao_atendimento": 0.09602106908665152, "suporte_configuracao": 0.022006714260532155, "fidelidade_pontos": 0.06523482366327678, "roaming_pacote": 0.0026570516087865473, "conta_contestacao": 0.016046590770560646, "sem_correspondencia": 0.09427344603688999}, "confidence": 0.5255343805131131, "input_tokens": 46, "latency_ms": 284.925410000028} +{"id": "g0291-atendimento_humano-emocional-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.21775158246063855, "marketplace_pedido": 0.02287333913073538, "seguranca_perda_roubo": 0.01789908215677829, "internet_pacote_adicional": 0.3037362854154054, "bonus_nao_recebido": 0.033834601139747116, "reclamacao_atendimento": 0.10668848713139457, "recarga_realizar": 0.004135531184597846, "sem_correspondencia": 0.2930810913807028}, "confidence": 0.3037362854154054, "input_tokens": 51, "latency_ms": 237.46011100001851} +{"id": "g0291-atendimento_humano-emocional-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.4173937190486318, "reclamacao_atendimento": 0.06386695876562687, "fidelidade_resgate": 0.01766964813775439, "seguranca_perda_roubo": 0.14856532389024882, "plano_troca": 0.006391039658233519, "recarga_nao_creditada": 0.002200345301539, "portabilidade": 0.003630990437592734, "conta_pagamento_confirmacao": 0.018886141698878978, "marketplace_compra": 0.08718932521517068, "negociacao_religacao": 0.003493741195343216, "suporte_chip_esim": 0.06265536768659213, "sem_correspondencia": 0.16805739896438782}, "confidence": 0.4173937190486318, "input_tokens": 49, "latency_ms": 324.84812300003796} +{"id": "g0291-atendimento_humano-emocional-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.006321661503997673, "suporte_sem_sinal": 0.1269125110535888, "plano_consulta": 0.04775173093573836, "recarga_realizar": 0.0072457752244206265, "suporte_chip_esim": 0.0107042059297073, "recarga_nao_creditada": 0.0059441391684783565, "atendimento_humano": 0.42500340174901347, "negociacao_divida": 0.00679964561088025, "seguranca_perda_roubo": 0.05183477970096065, "conta_segunda_via": 0.02022738673978826, "fidelidade_pontos": 0.048122348910990674, "internet_problema_conexao": 0.040421957395625874, "reclamacao_atendimento": 0.06976046777012404, "roaming_pacote": 0.006288905024694914, "negociacao_religacao": 0.006176136290527537, "sem_correspondencia": 0.12048494699146323}, "confidence": 0.42500340174901347, "input_tokens": 52, "latency_ms": 417.39530899997135} +{"id": "g0291-atendimento_humano-emocional-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"seguranca_perda_roubo": 0.014678673661495794, "reclamacao_atendimento": 0.07745511001838952, "atendimento_humano": 0.47201266379268314, "cancelamento_linha": 0.005763030549255338, "bonus_nao_recebido": 0.00734196222905762, "desconto_retencao": 0.009295260434136265, "fidelidade_pontos": 0.1379003211987636, "conta_explicacao": 0.03709881712995805, "conta_debito_automatico_digital": 0.02757575705915577, "fidelidade_resgate": 0.01216983130206069, "conta_pagamento_confirmacao": 0.018547031829794062, "roaming_pacote": 0.002730994688899779, "recarga_saldo": 0.0019238288308269982, "portabilidade": 0.004313941998770151, "recarga_nao_creditada": 0.001735520297700089, "sem_correspondencia": 0.16945725497905312}, "confidence": 0.47201266379268314, "input_tokens": 41, "latency_ms": 410.8984719999853} +{"id": "g0291-atendimento_humano-emocional-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.033399599509139746, "beneficios_consulta": 0.08200796441523095, "reclamacao_atendimento": 0.13561760962439598, "fidelidade_pontos": 0.03541037331471004, "suporte_chip_esim": 0.031795117026903796, "conta_contestacao": 0.04254213962341602, "cadastro_atualizacao": 0.025082673106595677, "conta_debito_automatico_digital": 0.010493854669577252, "troca_numero": 0.0020772183141222183, "internet_problema_conexao": 0.08150556433044037, "vas_cancelamento": 0.003613225771825341, "internet_pacote_adicional": 0.07141647268389947, "plano_nova_linha": 0.02473192399725924, "internet_consumo": 0.03287200156154479, "atendimento_humano": 0.15532744943554902, "sem_correspondencia": 0.2321068126153901}, "confidence": 0.2321068126153901, "input_tokens": 48, "latency_ms": 469.24654999997983} +{"id": "g0291-atendimento_humano-emocional-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.03701205971549807, "fidelidade_resgate": 0.01990908968611619, "internet_consumo": 0.01833955222011436, "troca_numero": 0.0028802438542278046, "conta_explicacao": 0.02859772219622385, "seguranca_fraude": 0.09166339902241875, "suporte_chip_esim": 0.03355962081015556, "fidelidade_pontos": 0.0892477270468662, "desconto_retencao": 0.011584748662347247, "parceiros_ofertas": 0.07000009060138952, "atendimento_humano": 0.32380581316755147, "conta_vencimento": 0.0038812307672267065, "reclamacao_atendimento": 0.04457685408455482, "recarga_saldo": 0.0037115153866199187, "conta_segunda_via": 0.026208060197868224, "sem_correspondencia": 0.1950222725808213}, "confidence": 0.32380581316755147, "input_tokens": 47, "latency_ms": 391.935664000016} +{"id": "g0291-atendimento_humano-emocional-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_compra": 0.03326472478940553, "conta_explicacao": 0.02108769389189772, "atendimento_humano": 0.4936544954124524, "reclamacao_atendimento": 0.04060680967610879, "fidelidade_pontos": 0.02625802777203038, "recarga_realizar": 0.0031942653785442935, "troca_numero": 0.002481713305181738, "sem_correspondencia": 0.3794522697743792}, "confidence": 0.4936544954124524, "input_tokens": 55, "latency_ms": 207.18511699999453} +{"id": "g0291-atendimento_humano-emocional-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 82, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.01303003641633595, "reclamacao_atendimento": 0.06576158608538105, "atendimento_humano": 0.7934609065426461, "sem_correspondencia": 0.12774747095563693}, "confidence": 0.7934609065426461, "input_tokens": 41, "latency_ms": 146.4620729999524} +{"id": "g0291-atendimento_humano-emocional-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 0.08402703203898995, "seguranca_fraude": 0.06776997645828338, "recarga_saldo": 0.0056247279766750815, "atendimento_humano": 0.2852037930711354, "roaming_duvida": 0.02089583935050195, "conta_explicacao": 0.03342524641463092, "bonus_nao_recebido": 0.013450223415793886, "suporte_sem_sinal": 0.20445018116401575, "conta_segunda_via": 0.017298488453871, "recarga_nao_creditada": 0.005284013381643613, "reclamacao_atendimento": 0.0886538799783189, "sem_correspondencia": 0.17391659829614017}, "confidence": 0.2852037930711354, "input_tokens": 45, "latency_ms": 326.44211499996345} +{"id": "g0291-atendimento_humano-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"plano_consulta": 0.08408095058071802, "marketplace_compra": 0.11265142416731315, "suporte_sem_sinal": 0.14170831636544098, "negociacao_divida": 0.009507803376987669, "internet_pacote_adicional": 0.15729752399040245, "reclamacao_atendimento": 0.16715823343543704, "seguranca_perda_roubo": 0.11860180809104505, "cancelamento_linha": 0.002788096704636166, "seguranca_fraude": 0.03702909550273713, "conta_contestacao": 0.04548392879859353, "conta_vencimento": 0.002932816085646895, "sem_correspondencia": 0.12076000290104193}, "confidence": 0.16715823343543704, "input_tokens": 46, "latency_ms": 318.08053999998265} +{"id": "g0293-atendimento_humano-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.01123162617998504, "conta_segunda_via": 0.030930587460150517, "parceiros_ofertas": 0.07537504148686928, "fidelidade_resgate": 0.013657203627456472, "atendimento_humano": 0.37467821752072755, "recarga_realizar": 0.013596448800404788, "plano_nova_linha": 0.027492863558129556, "cadastro_atualizacao": 0.04722398806282527, "reclamacao_atendimento": 0.09785876245401254, "recarga_saldo": 0.006162864509806169, "marketplace_pedido": 0.04412685627073636, "sem_correspondencia": 0.25766554006889647}, "confidence": 0.37467821752072755, "input_tokens": 56, "latency_ms": 310.1156919999539} +{"id": "g0293-atendimento_humano-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.0942502286018489, "portabilidade": 0.029327896303381763, "atendimento_humano": 0.3227433446556155, "bonus_nao_recebido": 0.016169161887361918, "seguranca_perda_roubo": 0.037064096492745245, "negociacao_divida": 0.020658710230737603, "internet_consumo": 0.029447889762237896, "suporte_sem_sinal": 0.18796967786100452, "troca_numero": 0.004667562730888682, "suporte_chip_esim": 0.004084928746083978, "reclamacao_atendimento": 0.06633995235516861, "sem_correspondencia": 0.1872765503729254}, "confidence": 0.3227433446556155, "input_tokens": 47, "latency_ms": 319.4423109999889} +{"id": "g0293-atendimento_humano-indireto_multiplo-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 106, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"bonus_nao_recebido": 0.03448837311900233, "internet_problema_conexao": 0.031957727494827975, "marketplace_compra": 0.007964259155389347, "negociacao_divida": 0.00632262613710037, "vas_cancelamento": 0.0017727356486987036, "marketplace_pedido": 0.009985806598308078, "reclamacao_atendimento": 0.026697731121065195, "atendimento_humano": 0.38913197018406254, "plano_consulta": 0.36082533644585363, "conta_contestacao": 0.01012053451831939, "recarga_realizar": 0.002271676010867398, "sem_correspondencia": 0.11846122356650503}, "confidence": 0.38913197018406254, "input_tokens": 51, "latency_ms": 336.27926500003014} +{"id": "g0293-atendimento_humano-indireto_multiplo-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.0048830097039076455, "atendimento_humano": 0.7640370952618039, "reclamacao_atendimento": 0.10135940716537724, "sem_correspondencia": 0.12972048786891124}, "confidence": 0.7640370952618039, "input_tokens": 50, "latency_ms": 153.29662099998131} +{"id": "g0293-atendimento_humano-indireto_multiplo-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0432122965330807, "reclamacao_atendimento": 0.0797534924846574, "atendimento_humano": 0.38651882018258044, "sem_correspondencia": 0.4905153907996815}, "confidence": 0.4905153907996815, "input_tokens": 51, "latency_ms": 161.32800699995187} +{"id": "g0293-atendimento_humano-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 0.009184517184496746, "conta_pagamento_confirmacao": 0.01749635724466407, "cadastro_atualizacao": 0.028911904980866165, "conta_explicacao": 0.01974259349886446, "plano_consulta": 0.03895691479739475, "parceiros_ofertas": 0.033251402180329286, "atendimento_humano": 0.2759609008131175, "reclamacao_atendimento": 0.06460354720584978, "vas_consulta": 0.1087136258706464, "recarga_realizar": 0.0032500915499624025, "troca_numero": 0.0016629577021588587, "internet_problema_conexao": 0.15868404765587069, "seguranca_fraude": 0.04453857642281446, "conta_debito_automatico_digital": 0.00838934658145367, "roaming_cobranca": 0.0040765592456952415, "sem_correspondencia": 0.1825766570658155}, "confidence": 0.2759609008131175, "input_tokens": 49, "latency_ms": 438.50703300006444} +{"id": "g0293-atendimento_humano-indireto_multiplo-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_configuracao": 0.012862922578830309, "internet_consumo": 0.6747252917567084, "cancelamento_linha": 0.0007678334341576552, "roaming_pacote": 0.0013774872010894335, "suporte_sem_sinal": 0.03360495332067965, "reclamacao_atendimento": 0.02861326550385007, "seguranca_perda_roubo": 0.003554252196728768, "conta_explicacao": 0.01919998221844441, "conta_segunda_via": 0.007821488166851381, "bonus_nao_recebido": 0.0020295579381186123, "parceiros_ofertas": 0.018579270625792198, "fidelidade_resgate": 0.005725133678438839, "atendimento_humano": 0.11737162578837611, "vas_contratacao": 0.0029415639480288467, "conta_debito_automatico_digital": 0.002612557253057985, "sem_correspondencia": 0.0682128143908474}, "confidence": 0.6747252917567084, "input_tokens": 47, "latency_ms": 498.4013519999735} +{"id": "g0293-atendimento_humano-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.09640725100647288, "reclamacao_atendimento": 0.234667453686408, "atendimento_humano": 0.40780622374722697, "sem_correspondencia": 0.26111907155989217}, "confidence": 0.40780622374722697, "input_tokens": 45, "latency_ms": 155.1949219999642} +{"id": "g0293-atendimento_humano-indireto_multiplo-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["troca_numero"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.0025412052481694216, "plano_troca": 0.20089503079662288, "roaming_pacote": 0.0019751388019751868, "conta_segunda_via": 0.023836566760308486, "conta_contestacao": 0.02667614492848974, "desconto_retencao": 0.019120489185706458, "internet_pacote_adicional": 0.09891791873176213, "atendimento_humano": 0.35981015482971807, "marketplace_compra": 0.018265710195234656, "parceiros_ofertas": 0.027506914424234554, "internet_problema_conexao": 0.016910866887512775, "reclamacao_atendimento": 0.017220634072972137, "suporte_configuracao": 0.021622889483835464, "fidelidade_resgate": 0.03642550666749291, "marketplace_pedido": 0.0215984869710024, "sem_correspondencia": 0.10667634201496275}, "confidence": 0.35981015482971807, "input_tokens": 46, "latency_ms": 415.6741049999937} +{"id": "g0293-atendimento_humano-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_resgate": 0.020618036480560594, "internet_consumo": 0.05722743670626574, "seguranca_perda_roubo": 0.06304491339201418, "roaming_duvida": 0.009003526570989519, "seguranca_fraude": 0.06477148859544152, "reclamacao_atendimento": 0.11353753557363831, "negociacao_divida": 0.014087793479596282, "troca_numero": 0.0029451253488560632, "recarga_saldo": 0.00385927690037672, "parceiros_ofertas": 0.046392977442933844, "portabilidade": 0.012042232842371433, "plano_consulta": 0.2653841686067868, "bonus_nao_recebido": 0.02001236946793157, "plano_nova_linha": 0.015197278067643821, "suporte_sem_sinal": 0.13230194209929017, "sem_correspondencia": 0.15957389842530342}, "confidence": 0.2653841686067868, "input_tokens": 43, "latency_ms": 431.8827340000553} +{"id": "g0293-atendimento_humano-indireto_multiplo-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.36043163033590775, "vas_cancelamento": 0.035248966863325, "reclamacao_atendimento": 0.09111444382221331, "sem_correspondencia": 0.513204958978554}, "confidence": 0.513204958978554, "input_tokens": 51, "latency_ms": 154.67879100003756} +{"id": "g0293-atendimento_humano-indireto_multiplo-11-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"troca_numero": 0.0022625257508686533, "atendimento_humano": 0.16111511168359086, "conta_debito_automatico_digital": 0.013099203960891485, "reclamacao_atendimento": 0.13471484331684133, "fidelidade_resgate": 0.44333333262164765, "roaming_pacote": 0.0019922934224917066, "suporte_sem_sinal": 0.09605718509170406, "sem_correspondencia": 0.14742550415196426}, "confidence": 0.44333333262164765, "input_tokens": 51, "latency_ms": 225.99867999997514} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.04763605190527347, "cadastro_atualizacao": 0.06329852748693401, "conta_vencimento": 0.010903589774895075, "vas_cancelamento": 0.027584294242694117, "plano_consulta": 0.11074940267196795, "internet_problema_conexao": 0.03857790844679835, "troca_numero": 0.004970900448200501, "vas_consulta": 0.23822556650455104, "roaming_pacote": 0.010472977904420132, "negociacao_religacao": 0.01334045755949215, "recarga_nao_creditada": 0.0062285113538248435, "sem_correspondencia": 0.4280118117009484}, "confidence": 0.4280118117009484, "input_tokens": 32, "latency_ms": 280.3960459999644} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.2014468616384103, "suporte_sem_sinal": 0.26076385457765544, "desconto_retencao": 0.06245704014132301, "roaming_cobranca": 0.009817520186218377, "fidelidade_resgate": 0.030288148763064744, "negociacao_divida": 0.01782522169680518, "roaming_duvida": 0.016903130388758306, "suporte_chip_esim": 0.03802962985224677, "negociacao_religacao": 0.009239099016438304, "cancelamento_linha": 0.004539664382817139, "recarga_nao_creditada": 0.003737543022396988, "sem_correspondencia": 0.34495228633386543}, "confidence": 0.34495228633386543, "input_tokens": 32, "latency_ms": 304.23180100001446} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.20202476834172192, "vas_cancelamento": 0.02163370837607221, "cancelamento_linha": 0.017690211147330735, "parceiros_ofertas": 0.13463566902658136, "reclamacao_atendimento": 0.05997703093154335, "recarga_realizar": 0.009950181251550783, "troca_numero": 0.006653129443201663, "desconto_retencao": 0.02548249196369335, "conta_vencimento": 0.01696775257704576, "plano_nova_linha": 0.041925019598344375, "vas_contratacao": 0.024362202200561994, "sem_correspondencia": 0.4386978351423525}, "confidence": 0.4386978351423525, "input_tokens": 30, "latency_ms": 261.97794400002294} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.00922328990870436, "recarga_realizar": 0.007853850687012737, "recarga_nao_creditada": 0.007784300906189588, "conta_contestacao": 0.06830044869967268, "conta_segunda_via": 0.06543271245016463, "plano_consulta": 0.14752452268428545, "recarga_saldo": 0.006753411448833442, "conta_explicacao": 0.07448905066112867, "seguranca_perda_roubo": 0.03945122364235567, "atendimento_humano": 0.07165401501359124, "roaming_pacote": 0.007555491687308747, "conta_pagamento_confirmacao": 0.053398864847944066, "negociacao_religacao": 0.01072257041327178, "suporte_sem_sinal": 0.127690985465558, "conta_debito_automatico_digital": 0.02210234544010583, "sem_correspondencia": 0.2800629160438731}, "confidence": 0.2800629160438731, "input_tokens": 32, "latency_ms": 411.53230600002644} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.11329901338603264, "beneficios_consulta": 0.20895366476308602, "suporte_chip_esim": 0.037405490006553174, "internet_problema_conexao": 0.01911017817168926, "recarga_saldo": 0.004654510302161653, "suporte_configuracao": 0.05241436911558571, "reclamacao_atendimento": 0.07612553820227658, "sem_correspondencia": 0.48803723605261495}, "confidence": 0.48803723605261495, "input_tokens": 30, "latency_ms": 221.30543500009026} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.015360387186686234, "seguranca_perda_roubo": 0.0578331060886189, "atendimento_humano": 0.11071191161018318, "sem_correspondencia": 0.8160945951145117}, "confidence": 0.8160945951145117, "input_tokens": 31, "latency_ms": 140.73170199992546} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.008485167366314375, "recarga_realizar": 0.009222361345052358, "fidelidade_pontos": 0.041827727498744874, "sem_correspondencia": 0.9404647437898884}, "confidence": 0.9404647437898884, "input_tokens": 33, "latency_ms": 132.0920489999935} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.039761091328826804, "plano_consulta": 0.14208048158644196, "marketplace_pedido": 0.0744348891247842, "marketplace_compra": 0.08800381904829088, "recarga_realizar": 0.011830087398586053, "vas_contratacao": 0.03163130859639321, "vas_cancelamento": 0.01688029939292969, "sem_correspondencia": 0.5953780235237472}, "confidence": 0.5953780235237472, "input_tokens": 36, "latency_ms": 218.06416900005843} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.029266555607385208, "conta_explicacao": 0.07159154588798677, "suporte_configuracao": 0.05416783483616893, "internet_consumo": 0.0549777799713528, "fidelidade_pontos": 0.09280418250246766, "plano_troca": 0.038468311003222365, "conta_vencimento": 0.01379464420901573, "sem_correspondencia": 0.6449291459824005}, "confidence": 0.6449291459824005, "input_tokens": 35, "latency_ms": 209.2516190000424} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.01453898915185472, "seguranca_perda_roubo": 0.05787014489006467, "fidelidade_resgate": 0.06084888696139268, "conta_segunda_via": 0.09786719660224101, "roaming_cobranca": 0.0076194678983090855, "plano_troca": 0.03404300228711633, "suporte_chip_esim": 0.06583388036310041, "sem_correspondencia": 0.6613784318459212}, "confidence": 0.6613784318459212, "input_tokens": 33, "latency_ms": 225.39629499999592} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.054504186879451896, "bonus_nao_recebido": 0.0884361655267767, "recarga_realizar": 0.011446033806982118, "sem_correspondencia": 0.8456136137867892}, "confidence": 0.8456136137867892, "input_tokens": 30, "latency_ms": 145.32454700008657} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0347512715198668, "plano_nova_linha": 0.04862033048064994, "internet_problema_conexao": 0.03383743541706065, "sem_correspondencia": 0.8827909625824226}, "confidence": 0.8827909625824226, "input_tokens": 36, "latency_ms": 146.9446800000469} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 0.022062957345402343, "marketplace_pedido": 0.06232011115823909, "conta_pagamento_confirmacao": 0.07118257009943044, "roaming_duvida": 0.013939922958037627, "beneficios_consulta": 0.19044239987280628, "cancelamento_linha": 0.005798972251083613, "conta_debito_automatico_digital": 0.041325744114776214, "vas_cancelamento": 0.005748310626919422, "roaming_cobranca": 0.0077448452116390945, "parceiros_ofertas": 0.20656366954902475, "cadastro_atualizacao": 0.04765519542224777, "vas_contratacao": 0.012662853285648657, "reclamacao_atendimento": 0.0690270349886527, "conta_segunda_via": 0.03377555977368247, "recarga_nao_creditada": 0.005454617561778744, "sem_correspondencia": 0.20429523578063077}, "confidence": 0.20656366954902475, "input_tokens": 36, "latency_ms": 477.860312999951} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.12469110556613865, "plano_troca": 0.019458340354069712, "troca_numero": 0.0034588472692184792, "desconto_retencao": 0.06343202251566187, "seguranca_fraude": 0.0791797483765909, "recarga_realizar": 0.006735874296025261, "atendimento_humano": 0.08819796087463784, "vas_cancelamento": 0.010865194652177055, "parceiros_ofertas": 0.1666164238319593, "roaming_duvida": 0.01967193545987499, "conta_pagamento_confirmacao": 0.09482175795011939, "sem_correspondencia": 0.32287078885352655}, "confidence": 0.32287078885352655, "input_tokens": 31, "latency_ms": 278.98426000001564} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.006527282782126885, "atendimento_humano": 0.10510858173903007, "beneficios_consulta": 0.1530924334635084, "recarga_saldo": 0.004700488089131308, "fidelidade_pontos": 0.032118258661877355, "bonus_nao_recebido": 0.01781780709548963, "plano_consulta": 0.16103285938881787, "portabilidade": 0.006978937878318193, "conta_debito_automatico_digital": 0.014791434549567812, "parceiros_ofertas": 0.07240642111574118, "roaming_pacote": 0.007318992132371365, "suporte_configuracao": 0.03266183808385851, "conta_pagamento_confirmacao": 0.034147655116531395, "desconto_retencao": 0.006712583365501019, "negociacao_divida": 0.00911585924214157, "sem_correspondencia": 0.33546856729598745}, "confidence": 0.33546856729598745, "input_tokens": 40, "latency_ms": 402.67784499997106} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.017301921977699086, "recarga_realizar": 0.010737443141484027, "conta_vencimento": 0.00858307501912534, "internet_problema_conexao": 0.07343636952420228, "fidelidade_pontos": 0.187348095398779, "negociacao_divida": 0.020444660906177244, "roaming_cobranca": 0.009016070196566289, "portabilidade": 0.008433414265177437, "vas_contratacao": 0.010095829830500835, "cadastro_atualizacao": 0.0465157175396079, "roaming_duvida": 0.016263484197886983, "cancelamento_linha": 0.008603616271227587, "atendimento_humano": 0.14094300036210475, "suporte_configuracao": 0.03616512440150053, "suporte_sem_sinal": 0.15491485158799603, "sem_correspondencia": 0.25119732537996464}, "confidence": 0.25119732537996464, "input_tokens": 41, "latency_ms": 409.01615099994615} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"roaming_duvida": 0.009858618159861998, "desconto_retencao": 0.012851306737729308, "fidelidade_resgate": 0.028222451902918267, "bonus_nao_recebido": 0.010952920285700699, "negociacao_religacao": 0.00915432597551892, "recarga_realizar": 0.010064961051253046, "suporte_sem_sinal": 0.12514537153278163, "seguranca_perda_roubo": 0.03821963316210844, "recarga_nao_creditada": 0.004621309073299983, "vas_consulta": 0.23416276981135856, "vas_contratacao": 0.013854664285883387, "fidelidade_pontos": 0.15737187334765917, "suporte_chip_esim": 0.09216045279262931, "conta_segunda_via": 0.055448094386485035, "plano_troca": 0.008116147208790015, "sem_correspondencia": 0.1897951002860222}, "confidence": 0.23416276981135856, "input_tokens": 32, "latency_ms": 446.4425459999575} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.041640936397591165, "bonus_nao_recebido": 0.0641260952325293, "suporte_sem_sinal": 0.2883047397068574, "sem_correspondencia": 0.6059282286630222}, "confidence": 0.6059282286630222, "input_tokens": 37, "latency_ms": 150.05025699997532} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.11667566649395586, "bonus_nao_recebido": 0.09758302610117521, "negociacao_divida": 0.013431734367311546, "recarga_saldo": 0.023702666315290482, "reclamacao_atendimento": 0.04403483177283829, "internet_pacote_adicional": 0.4025801427662735, "conta_debito_automatico_digital": 0.01010031366462418, "parceiros_ofertas": 0.060926008297348726, "suporte_chip_esim": 0.013363052126358691, "negociacao_religacao": 0.007305045550557757, "recarga_realizar": 0.012565718988102654, "sem_correspondencia": 0.19773179355616308}, "confidence": 0.4025801427662735, "input_tokens": 38, "latency_ms": 315.34916700002213} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.07746020901298534, "vas_contratacao": 0.02512742214865602, "conta_segunda_via": 0.09183146154583331, "conta_vencimento": 0.011334273161920943, "marketplace_pedido": 0.0935962729963318, "suporte_configuracao": 0.059488258770566745, "plano_troca": 0.016535331256049522, "sem_correspondencia": 0.6246267711076563}, "confidence": 0.6246267711076563, "input_tokens": 36, "latency_ms": 221.43714499998168} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.02814970029165557, "vas_contratacao": 0.020195652684034837, "conta_pagamento_confirmacao": 0.09171873631945412, "fidelidade_pontos": 0.07858638084820303, "negociacao_divida": 0.02947727075515494, "roaming_cobranca": 0.020267040418567042, "plano_consulta": 0.08107985908523885, "sem_correspondencia": 0.6505253595976916}, "confidence": 0.6505253595976916, "input_tokens": 39, "latency_ms": 247.12389199999052} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.010705263453584756, "conta_debito_automatico_digital": 0.014235040305508677, "negociacao_religacao": 0.007858763522084462, "roaming_cobranca": 0.012541517732120285, "internet_consumo": 0.060100630485458585, "conta_pagamento_confirmacao": 0.04450912442532484, "plano_consulta": 0.1247648384865824, "sem_correspondencia": 0.725284821589336}, "confidence": 0.725284821589336, "input_tokens": 35, "latency_ms": 250.49400099999275} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.042546224086803704, "vas_contratacao": 0.027835808849907342, "cancelamento_linha": 0.02397592937932869, "sem_correspondencia": 0.9056420376839602}, "confidence": 0.9056420376839602, "input_tokens": 31, "latency_ms": 161.68178999998872} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"bonus_nao_recebido": 0.04039395766177432, "vas_consulta": 0.30884127227005553, "marketplace_compra": 0.05508960873826548, "beneficios_consulta": 0.12665521449778527, "suporte_chip_esim": 0.10463165700925409, "troca_numero": 0.09744213022355254, "vas_cancelamento": 0.008965855936406109, "sem_correspondencia": 0.2579803036629067}, "confidence": 0.30884127227005553, "input_tokens": 39, "latency_ms": 253.4606829999575} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.49899788616451846, "roaming_cobranca": 0.0038801924432192085, "cadastro_atualizacao": 0.03431483451838669, "seguranca_perda_roubo": 0.01928648195905094, "conta_vencimento": 0.002686513602362655, "vas_consulta": 0.18981738336238385, "troca_numero": 0.001674895970025404, "roaming_pacote": 0.0026713404962099545, "vas_contratacao": 0.010364282965395889, "recarga_realizar": 0.014316796093117017, "plano_nova_linha": 0.007654872566566214, "suporte_chip_esim": 0.022578720031312366, "fidelidade_resgate": 0.012169554772047649, "atendimento_humano": 0.0469309500467727, "recarga_saldo": 0.008459945453209577, "sem_correspondencia": 0.12419534955542139}, "confidence": 0.49899788616451846, "input_tokens": 55, "latency_ms": 449.8934599999984} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.07534471843134821, "internet_problema_conexao": 0.06314748478570964, "beneficios_consulta": 0.09624877500348705, "sem_correspondencia": 0.765259021779455}, "confidence": 0.765259021779455, "input_tokens": 47, "latency_ms": 180.06657800003723} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.14274249292922472, "plano_consulta": 0.12264096154394649, "conta_contestacao": 0.04198227623375497, "internet_pacote_adicional": 0.1176888141761259, "recarga_saldo": 0.006706094050769883, "internet_problema_conexao": 0.05111165101947803, "suporte_sem_sinal": 0.06845294359037642, "suporte_chip_esim": 0.020369780213703597, "portabilidade": 0.008793658159229377, "parceiros_ofertas": 0.058503949098567105, "roaming_pacote": 0.003767502315209603, "desconto_retencao": 0.009517923476720138, "atendimento_humano": 0.06920791088640368, "internet_consumo": 0.07832693681616916, "conta_debito_automatico_digital": 0.010292483004819011, "sem_correspondencia": 0.18989462248550193}, "confidence": 0.18989462248550193, "input_tokens": 52, "latency_ms": 484.35067700006584} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.019337295873586034, "recarga_nao_creditada": 0.00508357009585818, "conta_explicacao": 0.032360157836000096, "sem_correspondencia": 0.9432189761945557}, "confidence": 0.9432189761945557, "input_tokens": 47, "latency_ms": 178.78673299992442} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.04331445746411378, "suporte_configuracao": 0.05701674590000668, "fidelidade_pontos": 0.01569189150258395, "atendimento_humano": 0.10755688082262822, "marketplace_pedido": 0.03651703565821188, "internet_problema_conexao": 0.059287142726343924, "troca_numero": 0.003409619484399495, "sem_correspondencia": 0.677206226441712}, "confidence": 0.677206226441712, "input_tokens": 47, "latency_ms": 237.7182619999303} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.00866162098804239, "bonus_nao_recebido": 0.014394463535565822, "vas_consulta": 0.17120673734301797, "marketplace_compra": 0.11767421306631348, "seguranca_fraude": 0.07672627037986761, "internet_consumo": 0.09215917159321431, "suporte_chip_esim": 0.07706679170516252, "portabilidade": 0.006773270927247307, "fidelidade_resgate": 0.020390269660685433, "reclamacao_atendimento": 0.09540763953630972, "roaming_pacote": 0.006631020255844893, "desconto_retencao": 0.014057877979352106, "cancelamento_linha": 0.003916344952507679, "conta_debito_automatico_digital": 0.004827837779275395, "plano_troca": 0.0075545047917203925, "sem_correspondencia": 0.28255196550587297}, "confidence": 0.28255196550587297, "input_tokens": 47, "latency_ms": 543.078299000058} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.04149296297012311, "internet_problema_conexao": 0.07179140580374659, "vas_cancelamento": 0.02209521171450512, "cancelamento_linha": 0.04689235796172082, "vas_contratacao": 0.028737454867896722, "vas_consulta": 0.37167985701053774, "suporte_configuracao": 0.03769492132886005, "sem_correspondencia": 0.3796158283426098}, "confidence": 0.3796158283426098, "input_tokens": 46, "latency_ms": 255.36603799992008} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.012682708639928793, "internet_problema_conexao": 0.06080512572217929, "fidelidade_resgate": 0.035687747578305944, "sem_correspondencia": 0.890824418059586}, "confidence": 0.890824418059586, "input_tokens": 50, "latency_ms": 171.0892920000333} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.1922072885896754, "vas_cancelamento": 0.0066845606854373475, "atendimento_humano": 0.09436024571647467, "roaming_pacote": 0.009454079749578242, "conta_contestacao": 0.12554378602931623, "suporte_sem_sinal": 0.13603757100118558, "plano_consulta": 0.07378202556522055, "suporte_chip_esim": 0.015725576993825287, "fidelidade_resgate": 0.018429185894773572, "recarga_nao_creditada": 0.014748709035941951, "recarga_realizar": 0.01067568530624314, "negociacao_divida": 0.01439532614134419, "recarga_saldo": 0.009146584048806484, "seguranca_fraude": 0.08149383829334549, "desconto_retencao": 0.05860955545150934, "sem_correspondencia": 0.13870598149732252}, "confidence": 0.1922072885896754, "input_tokens": 44, "latency_ms": 469.06659800004036} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_pagamento_confirmacao": 0.011807171214756502, "bonus_nao_recebido": 0.008992549426643077, "conta_vencimento": 0.0021246239544105753, "fidelidade_resgate": 0.005421701125332774, "atendimento_humano": 0.035306291341603714, "plano_troca": 0.010253680388633803, "conta_contestacao": 0.021637295391091653, "beneficios_consulta": 0.09189715639748935, "conta_explicacao": 0.01809574929323251, "internet_consumo": 0.050783148401562, "cancelamento_linha": 0.0017361226089436356, "suporte_configuracao": 0.018166989885381794, "internet_pacote_adicional": 0.5958547853675268, "seguranca_perda_roubo": 0.0549759963441117, "seguranca_fraude": 0.014141937407142298, "sem_correspondencia": 0.05880480145213778}, "confidence": 0.5958547853675268, "input_tokens": 43, "latency_ms": 471.5484179999976} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.006150358984275696, "atendimento_humano": 0.1463871376975269, "suporte_sem_sinal": 0.21889265291270743, "reclamacao_atendimento": 0.0400475914380305, "conta_debito_automatico_digital": 0.007976355568741593, "beneficios_consulta": 0.15819372945999013, "vas_consulta": 0.16106914678899126, "sem_correspondencia": 0.26128302714973645}, "confidence": 0.26128302714973645, "input_tokens": 45, "latency_ms": 255.7731120000426} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.028239776067095563, "recarga_realizar": 0.008394146521820169, "conta_contestacao": 0.048057244279743394, "cadastro_atualizacao": 0.047422227556279256, "conta_pagamento_confirmacao": 0.022773394859558697, "suporte_chip_esim": 0.019533036704199726, "marketplace_compra": 0.04281896819010913, "troca_numero": 0.0021061865142503597, "internet_pacote_adicional": 0.4383959568127105, "plano_consulta": 0.10357783216431649, "bonus_nao_recebido": 0.027087865990181315, "sem_correspondencia": 0.2115933643397354}, "confidence": 0.4383959568127105, "input_tokens": 50, "latency_ms": 502.6114800000414} +{"id": "g0298-oos_fora_do_dominio-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.07092786018842076, "parceiros_ofertas": 0.11029753705925248, "desconto_retencao": 0.028815155430428487, "seguranca_fraude": 0.07145082384970036, "seguranca_perda_roubo": 0.07915216802811782, "negociacao_divida": 0.013115260643142132, "internet_consumo": 0.1135003700409723, "conta_explicacao": 0.04316791922853036, "vas_cancelamento": 0.006319795700551351, "roaming_duvida": 0.011220259635036747, "conta_pagamento_confirmacao": 0.04663798216336548, "marketplace_compra": 0.04292450877969782, "beneficios_consulta": 0.14572975375966254, "conta_debito_automatico_digital": 0.010044246116875745, "troca_numero": 0.002020775646189293, "sem_correspondencia": 0.20467558373005632}, "confidence": 0.20467558373005632, "input_tokens": 39, "latency_ms": 467.23121699994863} +{"id": "g0298-oos_fora_do_dominio-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.048646767258722884, "suporte_configuracao": 0.023114441231759746, "conta_vencimento": 0.0062163784892342346, "sem_correspondencia": 0.9220224130202831}, "confidence": 0.9220224130202831, "input_tokens": 44, "latency_ms": 153.52018800001588} +{"id": "g0298-oos_fora_do_dominio-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.017927122456266507, "recarga_nao_creditada": 0.004159331573505469, "recarga_realizar": 0.00590734731776414, "internet_pacote_adicional": 0.45632254859522514, "marketplace_pedido": 0.06173238159399927, "fidelidade_resgate": 0.014764749407496966, "roaming_pacote": 0.0038398241154743054, "conta_contestacao": 0.05847294237533701, "plano_nova_linha": 0.015913306767460833, "internet_problema_conexao": 0.06544744619548694, "atendimento_humano": 0.0903337727037214, "sem_correspondencia": 0.20517922689826204}, "confidence": 0.45632254859522514, "input_tokens": 37, "latency_ms": 285.53134700007377} +{"id": "g0298-oos_fora_do_dominio-emocional-4-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.012298271163072846, "portabilidade": 0.012481783621326138, "reclamacao_atendimento": 0.33996752189445095, "conta_pagamento_confirmacao": 0.042894922556406166, "marketplace_compra": 0.09765868715842085, "conta_contestacao": 0.09578374108490875, "vas_cancelamento": 0.01297395128455531, "sem_correspondencia": 0.385941121236859}, "confidence": 0.385941121236859, "input_tokens": 41, "latency_ms": 212.51017000008687} +{"id": "g0298-oos_fora_do_dominio-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.010645598658312168, "parceiros_ofertas": 0.18097568289944369, "conta_debito_automatico_digital": 0.021146948494377843, "conta_pagamento_confirmacao": 0.026367365208890815, "negociacao_religacao": 0.008991103242524298, "reclamacao_atendimento": 0.10885066827919328, "cadastro_atualizacao": 0.05356592087962996, "sem_correspondencia": 0.589456712337628}, "confidence": 0.589456712337628, "input_tokens": 44, "latency_ms": 229.2098770000166} +{"id": "g0298-oos_fora_do_dominio-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.07295144039103034, "conta_pagamento_confirmacao": 0.07056743327185114, "suporte_sem_sinal": 0.22564096603637732, "sem_correspondencia": 0.6308401603007412}, "confidence": 0.6308401603007412, "input_tokens": 45, "latency_ms": 157.74496100004853} +{"id": "g0298-oos_fora_do_dominio-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.03535606392258501, "recarga_nao_creditada": 0.009266040425986654, "reclamacao_atendimento": 0.24866956842943383, "cancelamento_linha": 0.008503573142045336, "negociacao_religacao": 0.014669971759169873, "roaming_pacote": 0.011151829900619832, "roaming_cobranca": 0.010277060013667643, "vas_consulta": 0.1603195542144709, "conta_explicacao": 0.03458455256498683, "internet_problema_conexao": 0.07844127086462484, "negociacao_divida": 0.020807983663797134, "sem_correspondencia": 0.3679525310986121}, "confidence": 0.3679525310986121, "input_tokens": 41, "latency_ms": 300.6541620000007} +{"id": "g0298-oos_fora_do_dominio-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.009576985532238269, "suporte_configuracao": 0.020717996930273274, "marketplace_compra": 0.032836865358490695, "marketplace_pedido": 0.03442674846403232, "seguranca_perda_roubo": 0.10956245568947671, "recarga_nao_creditada": 0.01098337760302201, "cancelamento_linha": 0.005026929038351065, "conta_segunda_via": 0.030902662986774028, "cadastro_atualizacao": 0.05052851098146607, "plano_consulta": 0.2192947548128173, "portabilidade": 0.008565213459462932, "conta_pagamento_confirmacao": 0.03822324392943718, "plano_nova_linha": 0.02030075324447194, "vas_consulta": 0.13963417591833735, "bonus_nao_recebido": 0.012844161022829405, "sem_correspondencia": 0.25657516502851946}, "confidence": 0.25657516502851946, "input_tokens": 45, "latency_ms": 409.9226189999854} +{"id": "g0298-oos_fora_do_dominio-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.15361213862910097, "conta_contestacao": 0.07470213708819515, "troca_numero": 0.004579774623035623, "reclamacao_atendimento": 0.047663175124479165, "bonus_nao_recebido": 0.013232367267277643, "desconto_retencao": 0.015426337898549832, "recarga_nao_creditada": 0.007257108661079648, "atendimento_humano": 0.07017275027666182, "conta_vencimento": 0.012239630476567318, "suporte_configuracao": 0.029266948221099424, "vas_consulta": 0.2594209641616438, "vas_contratacao": 0.015336221262535794, "roaming_cobranca": 0.004400312486108305, "vas_cancelamento": 0.00680938138171776, "plano_troca": 0.010674779427642694, "sem_correspondencia": 0.27520597301430505}, "confidence": 0.27520597301430505, "input_tokens": 33, "latency_ms": 379.29956700008916} +{"id": "g0298-oos_fora_do_dominio-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.011486452715346382, "vas_consulta": 0.13646711065935718, "roaming_duvida": 0.06490354076736085, "roaming_cobranca": 0.017661431360190133, "cadastro_atualizacao": 0.07431550137091564, "conta_pagamento_confirmacao": 0.02708180925696264, "plano_nova_linha": 0.0422108088250348, "suporte_chip_esim": 0.08586055569515097, "portabilidade": 0.010443553997226098, "roaming_pacote": 0.015531505067506212, "reclamacao_atendimento": 0.11604945069799649, "sem_correspondencia": 0.3979882795869526}, "confidence": 0.3979882795869526, "input_tokens": 47, "latency_ms": 302.00913100009075} +{"id": "g0298-oos_fora_do_dominio-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.22570484101210217, "conta_contestacao": 0.046458454411092635, "bonus_nao_recebido": 0.030048145932738635, "sem_correspondencia": 0.6977885586440665}, "confidence": 0.6977885586440665, "input_tokens": 40, "latency_ms": 143.52120500007004} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.013570116318588926, "conta_debito_automatico_digital": 0.042267841654679526, "portabilidade": 0.015042100564007944, "fidelidade_resgate": 0.021872157903184378, "plano_troca": 0.020332502826091454, "parceiros_ofertas": 0.08440843483943339, "roaming_pacote": 0.008437073117516389, "conta_segunda_via": 0.05282942740560612, "suporte_configuracao": 0.043033895474037666, "marketplace_pedido": 0.11025776307890768, "marketplace_compra": 0.0846600484045051, "plano_consulta": 0.11598694680963573, "plano_nova_linha": 0.012742216159117532, "roaming_cobranca": 0.008908173343138509, "vas_contratacao": 0.011087220502903943, "sem_correspondencia": 0.3545640815986457}, "confidence": 0.3545640815986457, "input_tokens": 32, "latency_ms": 368.88526500001717} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.027175654864781042, "recarga_realizar": 0.015511171611028465, "recarga_saldo": 0.008070184256097573, "sem_correspondencia": 0.9492429892680929}, "confidence": 0.9492429892680929, "input_tokens": 34, "latency_ms": 135.9497519999877} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.03602136258757082, "vas_cancelamento": 0.11283521228095279, "cancelamento_linha": 0.0802104017114967, "sem_correspondencia": 0.7709330234199797}, "confidence": 0.7709330234199797, "input_tokens": 31, "latency_ms": 137.09531000006336} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.15122378644308718, "desconto_retencao": 0.05950194314625198, "conta_explicacao": 0.0824166720702776, "roaming_pacote": 0.011195807185968229, "plano_consulta": 0.1364634568247606, "internet_consumo": 0.04137454730449066, "roaming_cobranca": 0.011193127771048327, "marketplace_pedido": 0.05659679054614499, "negociacao_religacao": 0.0152326069987724, "fidelidade_resgate": 0.028435726230757276, "conta_segunda_via": 0.02791989834614581, "sem_correspondencia": 0.37844563713229495}, "confidence": 0.37844563713229495, "input_tokens": 33, "latency_ms": 275.5088490000617} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.07724633190612522, "atendimento_humano": 0.1010317646532807, "internet_problema_conexao": 0.05971843640725617, "roaming_cobranca": 0.003857952697469938, "recarga_realizar": 0.006083008343186023, "fidelidade_pontos": 0.08499965131984107, "parceiros_ofertas": 0.10849877317888301, "internet_consumo": 0.06713138724969235, "cadastro_atualizacao": 0.07488435648614836, "negociacao_divida": 0.023535190116806007, "seguranca_perda_roubo": 0.08543824461250737, "sem_correspondencia": 0.30757490302880375}, "confidence": 0.30757490302880375, "input_tokens": 32, "latency_ms": 276.61130599994976} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"bonus_nao_recebido": 0.19771749305999703, "recarga_saldo": 0.006117227183972462, "conta_vencimento": 0.00718447072874514, "marketplace_pedido": 0.025651416490846658, "negociacao_divida": 0.008236717651362021, "fidelidade_pontos": 0.08044562702318687, "plano_consulta": 0.24022800367930727, "plano_troca": 0.010645489490960213, "plano_nova_linha": 0.008971415698235247, "conta_contestacao": 0.07348325298565692, "internet_consumo": 0.03128099152027467, "beneficios_consulta": 0.11327094885355052, "suporte_chip_esim": 0.007743209340312952, "conta_explicacao": 0.0263970203253581, "troca_numero": 0.00647708604540392, "sem_correspondencia": 0.15614962992283}, "confidence": 0.24022800367930727, "input_tokens": 31, "latency_ms": 363.39027399992574} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.7082311584419306, "marketplace_compra": 0.0893281707482188, "recarga_nao_creditada": 0.003359738539324227, "plano_nova_linha": 0.006527941741629831, "recarga_realizar": 0.0030309062299493997, "portabilidade": 0.007166044395158295, "cancelamento_linha": 0.03939646895815219, "desconto_retencao": 0.020758491224551773, "plano_troca": 0.007050496133451135, "suporte_chip_esim": 0.013670963376843806, "roaming_pacote": 0.0014340052296903992, "sem_correspondencia": 0.10004561498109947}, "confidence": 0.7082311584419306, "input_tokens": 31, "latency_ms": 294.39090800008216} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.09815529619660429, "roaming_pacote": 0.015645580859217235, "internet_consumo": 0.08913589233646739, "conta_vencimento": 0.009913221996423912, "fidelidade_resgate": 0.019730392978846153, "fidelidade_pontos": 0.08043570112347984, "conta_segunda_via": 0.04809498365881996, "bonus_nao_recebido": 0.03560096831387745, "suporte_configuracao": 0.032375899103158606, "recarga_saldo": 0.006015658783286879, "recarga_nao_creditada": 0.009528625853647636, "sem_correspondencia": 0.5553677787961706}, "confidence": 0.5553677787961706, "input_tokens": 33, "latency_ms": 291.2784479999573} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.02015184982196895, "beneficios_consulta": 0.10660703977504375, "portabilidade": 0.021744113253046454, "plano_consulta": 0.11967467892219509, "suporte_sem_sinal": 0.2576079128675244, "conta_debito_automatico_digital": 0.04351780903359791, "conta_pagamento_confirmacao": 0.0732952884123392, "sem_correspondencia": 0.35740130791428426}, "confidence": 0.35740130791428426, "input_tokens": 32, "latency_ms": 214.6178589999863} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.07208972041760096, "seguranca_fraude": 0.1579607655572531, "suporte_chip_esim": 0.10800551421223001, "plano_troca": 0.023239280334600376, "conta_pagamento_confirmacao": 0.1528884696364192, "negociacao_divida": 0.013154671257689826, "suporte_configuracao": 0.05128571649028798, "sem_correspondencia": 0.42137586209391853}, "confidence": 0.42137586209391853, "input_tokens": 34, "latency_ms": 225.30336500005888} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.04267066721121843, "recarga_nao_creditada": 0.006120488984622517, "desconto_retencao": 0.0515072122695923, "vas_consulta": 0.32445868879971906, "marketplace_pedido": 0.11231740574568269, "fidelidade_resgate": 0.028948335003990994, "suporte_configuracao": 0.041523292699384776, "sem_correspondencia": 0.39245390928578927}, "confidence": 0.39245390928578927, "input_tokens": 31, "latency_ms": 204.10595300006662} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.16180027842207273, "conta_segunda_via": 0.04206565363305795, "reclamacao_atendimento": 0.15439328312148864, "bonus_nao_recebido": 0.07716623573886465, "plano_nova_linha": 0.01454971103540143, "plano_consulta": 0.10804567616430467, "negociacao_religacao": 0.011493781581482848, "vas_cancelamento": 0.07790802305377834, "internet_problema_conexao": 0.054708790741548684, "roaming_pacote": 0.006704861841465328, "vas_contratacao": 0.011208656220839443, "roaming_duvida": 0.009933568410780701, "seguranca_perda_roubo": 0.03327944026823277, "conta_debito_automatico_digital": 0.013539014549827451, "atendimento_humano": 0.03678440228127222, "sem_correspondencia": 0.18641862293558215}, "confidence": 0.18641862293558215, "input_tokens": 34, "latency_ms": 435.7640360000232} +{"id": "g0306-oos_outra_empresa-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.025947758879609855, "conta_explicacao": 0.08492583765662119, "conta_contestacao": 0.1714200076248124, "plano_consulta": 0.11660862692332151, "troca_numero": 0.009871767815441326, "portabilidade": 0.019460905307045383, "negociacao_religacao": 0.024616571097417602, "sem_correspondencia": 0.5471485246957307}, "confidence": 0.5471485246957307, "input_tokens": 62, "latency_ms": 209.02774400008184} +{"id": "g0306-oos_outra_empresa-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.018071144146057063, "conta_vencimento": 0.00706823982044161, "negociacao_religacao": 0.009897275459122827, "sem_correspondencia": 0.9649633405743785}, "confidence": 0.9649633405743785, "input_tokens": 45, "latency_ms": 139.36198299995795} +{"id": "g0306-oos_outra_empresa-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.029258722929895866, "cancelamento_linha": 0.6471511234051737, "roaming_pacote": 0.010058630426465858, "sem_correspondencia": 0.31353152323846467}, "confidence": 0.6471511234051737, "input_tokens": 47, "latency_ms": 138.73588199999176} +{"id": "g0306-oos_outra_empresa-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.2567170786657256, "suporte_chip_esim": 0.023059084367218863, "negociacao_divida": 0.030232560907512133, "sem_correspondencia": 0.6899912760595435}, "confidence": 0.6899912760595435, "input_tokens": 52, "latency_ms": 152.1701880000137} +{"id": "g0306-oos_outra_empresa-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09858937948477846, "conta_debito_automatico_digital": 0.01471171102136678, "recarga_nao_creditada": 0.003208910929833049, "internet_consumo": 0.09214359187185757, "seguranca_fraude": 0.13407790173866024, "seguranca_perda_roubo": 0.08743335734130728, "conta_contestacao": 0.13009279493836778, "suporte_chip_esim": 0.04030213731174976, "portabilidade": 0.015357097984359766, "fidelidade_pontos": 0.025659197009439874, "marketplace_compra": 0.08150221111384572, "sem_correspondencia": 0.2769217092544337}, "confidence": 0.2769217092544337, "input_tokens": 48, "latency_ms": 306.75572799998463} +{"id": "g0306-oos_outra_empresa-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.12495474849008986, "conta_pagamento_confirmacao": 0.05589748322319078, "marketplace_compra": 0.12991065131728868, "fidelidade_resgate": 0.016724460270858478, "negociacao_divida": 0.02157469151064633, "conta_segunda_via": 0.025012026273499008, "recarga_realizar": 0.005923237343143918, "marketplace_pedido": 0.07910201163441626, "vas_consulta": 0.16731012311609322, "seguranca_fraude": 0.0949606473617055, "suporte_chip_esim": 0.025910540240304914, "sem_correspondencia": 0.25271937921876303}, "confidence": 0.25271937921876303, "input_tokens": 48, "latency_ms": 299.9324400000205} +{"id": "g0306-oos_outra_empresa-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"recarga_realizar": 0.024762263141034784, "beneficios_consulta": 0.2817825631709655, "vas_contratacao": 0.03480219787523498, "conta_segunda_via": 0.054248835057852995, "portabilidade": 0.014649452416490795, "seguranca_fraude": 0.03885861426483175, "internet_problema_conexao": 0.06986793768329455, "negociacao_divida": 0.017175139595391412, "cancelamento_linha": 0.006628753981204293, "internet_pacote_adicional": 0.2090213415689281, "fidelidade_resgate": 0.03182570587366433, "sem_correspondencia": 0.21637719537110653}, "confidence": 0.2817825631709655, "input_tokens": 44, "latency_ms": 292.8366520000054} +{"id": "g0306-oos_outra_empresa-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.018626094202705508, "internet_problema_conexao": 0.354361510751815, "roaming_cobranca": 0.008120195156283495, "roaming_pacote": 0.005530932552975774, "suporte_configuracao": 0.04256290647199068, "conta_pagamento_confirmacao": 0.04487293295098673, "suporte_chip_esim": 0.02953948320450254, "internet_consumo": 0.1216812677427984, "roaming_duvida": 0.01905788888375166, "plano_troca": 0.008010229241288705, "seguranca_perda_roubo": 0.03775009581458463, "conta_segunda_via": 0.03497559268216049, "bonus_nao_recebido": 0.013830888336247134, "conta_contestacao": 0.06287600959286298, "vas_cancelamento": 0.00940540729407728, "sem_correspondencia": 0.188798565120969}, "confidence": 0.354361510751815, "input_tokens": 45, "latency_ms": 448.40407200001664} +{"id": "g0306-oos_outra_empresa-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0032797857477402004, "marketplace_pedido": 0.08045837011503436, "plano_nova_linha": 0.04407484680627175, "fidelidade_resgate": 0.02813184538876694, "cadastro_atualizacao": 0.04832454980186659, "vas_cancelamento": 0.013675995640684998, "conta_debito_automatico_digital": 0.10499435308757676, "atendimento_humano": 0.1876688238205436, "conta_segunda_via": 0.05658114137960004, "seguranca_perda_roubo": 0.03562989710682652, "bonus_nao_recebido": 0.041156882893352766, "sem_correspondencia": 0.35602350821173545}, "confidence": 0.35602350821173545, "input_tokens": 45, "latency_ms": 315.8479339999758} +{"id": "g0306-oos_outra_empresa-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.21809881303247386, "suporte_sem_sinal": 0.21217905910068924, "plano_consulta": 0.06606207893187534, "seguranca_fraude": 0.08631613759614684, "marketplace_compra": 0.09002005182012414, "desconto_retencao": 0.019441010410091764, "recarga_nao_creditada": 0.05716135916786142, "sem_correspondencia": 0.2507214899407374}, "confidence": 0.2507214899407374, "input_tokens": 50, "latency_ms": 224.17855699995926} +{"id": "g0306-oos_outra_empresa-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.027881332215698728, "reclamacao_atendimento": 0.2756480025412292, "negociacao_divida": 0.048815567876104374, "cancelamento_linha": 0.011946021782248186, "roaming_pacote": 0.015320166274526188, "bonus_nao_recebido": 0.04863915675102231, "troca_numero": 0.0033546926558233247, "conta_debito_automatico_digital": 0.005168603821030836, "fidelidade_pontos": 0.05053187247571225, "internet_consumo": 0.07005009174199232, "marketplace_pedido": 0.08660856781583871, "sem_correspondencia": 0.3560359240487736}, "confidence": 0.3560359240487736, "input_tokens": 38, "latency_ms": 288.66601799995806} +{"id": "g0306-oos_outra_empresa-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.020746152616148972, "internet_consumo": 0.13140010686889173, "plano_consulta": 0.07681825671175581, "sem_correspondencia": 0.7710354838032035}, "confidence": 0.7710354838032035, "input_tokens": 45, "latency_ms": 144.49843399995643} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 136, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 326, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.01585374042255562, "negociacao_religacao": 0.028731098666145455, "recarga_nao_creditada": 0.027122579767579025, "sem_correspondencia": 0.9282925811437199}, "confidence": 0.9282925811437199, "input_tokens": 136, "latency_ms": 207.29517999996006} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 265, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.26224178637523304, "fidelidade_pontos": 0.030974349670494016, "internet_problema_conexao": 0.3442302717988344, "conta_vencimento": 0.02698237879257157, "roaming_cobranca": 0.011483255088436294, "conta_contestacao": 0.060546447888545976, "roaming_pacote": 0.0066321642627378725, "sem_correspondencia": 0.2569093461231468}, "confidence": 0.3442302717988344, "input_tokens": 107, "latency_ms": 266.7959450000126} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 117, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 280, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.08523562741061212, "internet_pacote_adicional": 0.2889795963983148, "plano_nova_linha": 0.12380118199738521, "sem_correspondencia": 0.5019835941936879}, "confidence": 0.5019835941936879, "input_tokens": 117, "latency_ms": 181.4822970000023} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 270, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.1618988455142314, "negociacao_divida": 0.017195361973141213, "cadastro_atualizacao": 0.09465597971195056, "vas_contratacao": 0.012973683415005306, "recarga_saldo": 0.0055690862078272155, "cancelamento_linha": 0.005549586176468189, "suporte_sem_sinal": 0.2091894818857407, "beneficios_consulta": 0.10319220644934471, "conta_segunda_via": 0.20662990952044122, "marketplace_compra": 0.0415974542290897, "fidelidade_resgate": 0.01836784862322165, "sem_correspondencia": 0.12318055629353812}, "confidence": 0.2091894818857407, "input_tokens": 104, "latency_ms": 345.0799920000236} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 102, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_pacote": 0.005467199873425797, "vas_consulta": 0.05125194995395087, "recarga_nao_creditada": 0.019026125140184726, "seguranca_fraude": 0.04375091317643966, "negociacao_divida": 0.018635923289009072, "recarga_saldo": 0.013025552576970903, "atendimento_humano": 0.08037834778984008, "recarga_realizar": 0.009865960291320622, "fidelidade_pontos": 0.03799288404745554, "suporte_sem_sinal": 0.10365275721420535, "roaming_cobranca": 0.01050863627046282, "parceiros_ofertas": 0.041088272810191985, "negociacao_religacao": 0.009998182034845574, "marketplace_compra": 0.23136880631680598, "reclamacao_atendimento": 0.2350007859548512, "sem_correspondencia": 0.08898770326003987}, "confidence": 0.2350007859548512, "input_tokens": 102, "latency_ms": 469.87952400002087} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.02402453470202683, "bonus_nao_recebido": 0.09780373314987421, "vas_consulta": 0.2621841997409143, "sem_correspondencia": 0.6159875324071847}, "confidence": 0.6159875324071847, "input_tokens": 106, "latency_ms": 181.5980659999923} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 222, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_consulta": 0.09955396652869672, "internet_pacote_adicional": 0.16845087730838887, "suporte_chip_esim": 0.07500101554915123, "conta_explicacao": 0.07327127370115175, "conta_debito_automatico_digital": 0.010812362696410158, "negociacao_divida": 0.020824600020026698, "cadastro_atualizacao": 0.02834907242626463, "troca_numero": 0.0019413369589848597, "negociacao_religacao": 0.010314446869626756, "seguranca_perda_roubo": 0.04676903459542602, "recarga_saldo": 0.01437833289383829, "conta_contestacao": 0.1684484633200585, "conta_segunda_via": 0.04873833498288815, "conta_pagamento_confirmacao": 0.08206211767997067, "recarga_realizar": 0.010756776703548573, "sem_correspondencia": 0.14032798776556815}, "confidence": 0.16845087730838887, "input_tokens": 92, "latency_ms": 539.3168809999906} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 103, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 269, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.10145745766579031, "internet_consumo": 0.07843150461421736, "recarga_nao_creditada": 0.01764306112672221, "internet_pacote_adicional": 0.1534773162800664, "recarga_realizar": 0.007979513413517254, "roaming_pacote": 0.0035581990406803464, "conta_explicacao": 0.05404889392271655, "plano_troca": 0.03039794889681615, "suporte_sem_sinal": 0.2581573215254243, "suporte_configuracao": 0.03736515840994725, "marketplace_pedido": 0.03294809273083819, "sem_correspondencia": 0.22453553237326365}, "confidence": 0.2581573215254243, "input_tokens": 103, "latency_ms": 471.1836739999171} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 199, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.32601074166109467, "roaming_pacote": 0.005328652111080281, "troca_numero": 0.0035223735875460505, "suporte_chip_esim": 0.027111959362526382, "portabilidade": 0.010287004769677643, "marketplace_compra": 0.3030802680219681, "negociacao_divida": 0.02854105712373948, "recarga_nao_creditada": 0.013208236862078402, "plano_nova_linha": 0.007041034457559359, "desconto_retencao": 0.07115865669430738, "conta_segunda_via": 0.04114792222116049, "sem_correspondencia": 0.16356209312726175}, "confidence": 0.32601074166109467, "input_tokens": 76, "latency_ms": 422.2771700000294} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"marketplace_pedido": 0.04829969178098709, "fidelidade_resgate": 0.009048129050424715, "internet_problema_conexao": 0.06632309064975163, "vas_cancelamento": 0.015449298553230921, "internet_pacote_adicional": 0.5147770360011622, "atendimento_humano": 0.08051126939557524, "suporte_sem_sinal": 0.07128745005606311, "cancelamento_linha": 0.012631282046615289, "internet_consumo": 0.029995022301725304, "plano_nova_linha": 0.005803966781784625, "recarga_nao_creditada": 0.002563107216025466, "seguranca_fraude": 0.04907151982366728, "recarga_saldo": 0.0024271096646496146, "conta_pagamento_confirmacao": 0.012930016819093, "parceiros_ofertas": 0.01981933162846732, "sem_correspondencia": 0.059062678230777155}, "confidence": 0.5147770360011622, "input_tokens": 95, "latency_ms": 502.07842400004665} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 100, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 249, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.03505906647149218, "marketplace_pedido": 0.04847179608294412, "parceiros_ofertas": 0.09242094794454385, "atendimento_humano": 0.1554343484174839, "roaming_duvida": 0.021006300288118392, "conta_explicacao": 0.05425254541008623, "recarga_saldo": 0.0064138172775327, "vas_contratacao": 0.026506999039692287, "suporte_configuracao": 0.05159187960898615, "negociacao_religacao": 0.010375321457354038, "portabilidade": 0.010968519951888711, "sem_correspondencia": 0.48749845804987746}, "confidence": 0.48749845804987746, "input_tokens": 100, "latency_ms": 357.6524889999746} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 109, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 287, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"marketplace_pedido": 0.04518630658688577, "cadastro_atualizacao": 0.05168772036875842, "plano_consulta": 0.12109719775793723, "roaming_pacote": 0.004932038875875397, "internet_consumo": 0.14054572366270754, "internet_problema_conexao": 0.06415821513290466, "reclamacao_atendimento": 0.4002197025310014, "sem_correspondencia": 0.17217309508392953}, "confidence": 0.4002197025310014, "input_tokens": 109, "latency_ms": 294.462764000059} +{"id": "g0311-oos_outra_empresa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.013010204280607828, "troca_numero": 0.007457880091120138, "roaming_duvida": 0.021017431064635734, "sem_correspondencia": 0.9585144845636363}, "confidence": 0.9585144845636363, "input_tokens": 61, "latency_ms": 236.48948499999278} +{"id": "g0311-oos_outra_empresa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 142, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.009550145569300074, "desconto_retencao": 0.024573841399847158, "suporte_configuracao": 0.03897821425425987, "sem_correspondencia": 0.926897798776593}, "confidence": 0.926897798776593, "input_tokens": 76, "latency_ms": 240.6631549999929} +{"id": "g0311-oos_outra_empresa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06603144632919498, "marketplace_compra": 0.03584983452167917, "conta_contestacao": 0.09011216159533912, "sem_correspondencia": 0.8080065575537867}, "confidence": 0.8080065575537867, "input_tokens": 72, "latency_ms": 241.63210699998672} +{"id": "g0311-oos_outra_empresa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.021721718711470894, "reclamacao_atendimento": 0.2444239245107923, "atendimento_humano": 0.09927207921107069, "sem_correspondencia": 0.6345822775666661}, "confidence": 0.6345822775666661, "input_tokens": 59, "latency_ms": 167.8528689999439} +{"id": "g0311-oos_outra_empresa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0026957962456042417, "cancelamento_linha": 0.007867722576054205, "marketplace_pedido": 0.11702834523235613, "roaming_pacote": 0.006064622511874277, "bonus_nao_recebido": 0.09812707954561396, "plano_consulta": 0.13620294291206755, "suporte_chip_esim": 0.0875549667122817, "roaming_cobranca": 0.014005855308234106, "conta_pagamento_confirmacao": 0.03012552782347624, "roaming_duvida": 0.02497199488058606, "conta_contestacao": 0.07715382234764774, "internet_consumo": 0.0682387931035946, "marketplace_compra": 0.07704368786800779, "conta_segunda_via": 0.038414004233130614, "plano_troca": 0.00663148455564658, "sem_correspondencia": 0.2078733541438242}, "confidence": 0.2078733541438242, "input_tokens": 59, "latency_ms": 467.8058880000435} +{"id": "g0311-oos_outra_empresa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.057557380778493816, "plano_troca": 0.05214121820164282, "negociacao_religacao": 0.0445971100976209, "cancelamento_linha": 0.033053284264446633, "beneficios_consulta": 0.1643503686677612, "plano_nova_linha": 0.01935680491498882, "conta_segunda_via": 0.035543968776295294, "conta_vencimento": 0.012804005921082861, "recarga_saldo": 0.006475714817619909, "suporte_chip_esim": 0.025988404978431072, "atendimento_humano": 0.09090076086324635, "sem_correspondencia": 0.45723097771837035}, "confidence": 0.45723097771837035, "input_tokens": 63, "latency_ms": 467.63856000006854} +{"id": "g0311-oos_outra_empresa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.021137867201633256, "cadastro_atualizacao": 0.06418498629400501, "vas_consulta": 0.21838229975991807, "sem_correspondencia": 0.6962948467444436}, "confidence": 0.6962948467444436, "input_tokens": 63, "latency_ms": 212.79122500004632} +{"id": "g0311-oos_outra_empresa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.027537737827203247, "recarga_nao_creditada": 0.024004715487176507, "internet_consumo": 0.16591736025313927, "conta_contestacao": 0.14673385940229325, "troca_numero": 0.002826398593644853, "internet_problema_conexao": 0.09653704235837257, "plano_nova_linha": 0.010652327493394021, "suporte_chip_esim": 0.05729137509480328, "negociacao_religacao": 0.014836827644010297, "roaming_duvida": 0.022712071469140237, "atendimento_humano": 0.0706648798958166, "cadastro_atualizacao": 0.02282749772187797, "recarga_realizar": 0.007788442236264633, "vas_cancelamento": 0.028187461957453374, "marketplace_pedido": 0.09495386854925893, "sem_correspondencia": 0.20652813401615094}, "confidence": 0.20652813401615094, "input_tokens": 51, "latency_ms": 623.13675900009} +{"id": "g0311-oos_outra_empresa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.023268477969552878, "internet_consumo": 0.028546364951369946, "plano_troca": 0.007785988033017155, "sem_correspondencia": 0.94039916904606}, "confidence": 0.94039916904606, "input_tokens": 70, "latency_ms": 250.7399419999956} +{"id": "g0311-oos_outra_empresa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_saldo": 0.001905323167586615, "troca_numero": 0.0011190882711825233, "portabilidade": 0.003916417793696063, "seguranca_fraude": 0.09060884118712409, "negociacao_divida": 0.013186373378981575, "plano_nova_linha": 0.012938975012009983, "marketplace_compra": 0.024736090918133384, "roaming_pacote": 0.002064642758486744, "bonus_nao_recebido": 0.013346226501249028, "conta_pagamento_confirmacao": 0.09391484228592932, "seguranca_perda_roubo": 0.06050088777623, "atendimento_humano": 0.06622179689702322, "suporte_sem_sinal": 0.15923392692684007, "reclamacao_atendimento": 0.3362399604177048, "marketplace_pedido": 0.021339799967267252, "sem_correspondencia": 0.0987268067405553}, "confidence": 0.3362399604177048, "input_tokens": 47, "latency_ms": 526.0643320000327} +{"id": "g0311-oos_outra_empresa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.10159189864243699, "conta_contestacao": 0.14314371597732828, "conta_explicacao": 0.09363657915200865, "seguranca_fraude": 0.12442654783682064, "recarga_saldo": 0.015706485639602724, "conta_vencimento": 0.008307391058106564, "plano_consulta": 0.10461062776968966, "bonus_nao_recebido": 0.02586472928019257, "atendimento_humano": 0.08641786869907585, "negociacao_divida": 0.028184884580602622, "recarga_realizar": 0.012095065671167237, "sem_correspondencia": 0.25601420569296823}, "confidence": 0.25601420569296823, "input_tokens": 64, "latency_ms": 317.16475999996874} +{"id": "g0311-oos_outra_empresa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_configuracao": 0.02516132255715276, "cadastro_atualizacao": 0.03513499995745719, "internet_problema_conexao": 0.11826402598058829, "conta_vencimento": 0.007242798765224384, "conta_debito_automatico_digital": 0.0076427216636464745, "bonus_nao_recebido": 0.0244216308773357, "recarga_nao_creditada": 0.00610099092261615, "internet_pacote_adicional": 0.1635733176445982, "conta_segunda_via": 0.02798692879256071, "marketplace_pedido": 0.041848627826010426, "suporte_sem_sinal": 0.12922090049105728, "parceiros_ofertas": 0.052246932384038096, "roaming_pacote": 0.004506497970842097, "desconto_retencao": 0.021143243606549615, "seguranca_fraude": 0.22477650608139405, "sem_correspondencia": 0.1107285544789286}, "confidence": 0.22477650608139405, "input_tokens": 55, "latency_ms": 611.8354180000551} +{"id": "g0313-oos_conversa-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.006341748526325305, "bonus_nao_recebido": 0.03260544749760225, "conta_contestacao": 0.05161492997604056, "fidelidade_resgate": 0.017368007782887815, "recarga_realizar": 0.011739667729160923, "internet_pacote_adicional": 0.13064974795870468, "conta_pagamento_confirmacao": 0.045028702284291754, "plano_consulta": 0.24493316283554756, "roaming_pacote": 0.004295535467619521, "internet_problema_conexao": 0.028049678145924958, "plano_troca": 0.014576697069054739, "conta_segunda_via": 0.04392912695235303, "recarga_saldo": 0.008878386748961107, "portabilidade": 0.009546990688623217, "internet_consumo": 0.08747931736831181, "sem_correspondencia": 0.2629628529685908}, "confidence": 0.2629628529685908, "input_tokens": 34, "latency_ms": 409.34554300008585} +{"id": "g0313-oos_conversa-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.006943378076942698, "recarga_nao_creditada": 0.007747231867488319, "atendimento_humano": 0.06988071871418705, "bonus_nao_recebido": 0.030681585455436606, "suporte_sem_sinal": 0.26027808622234877, "vas_contratacao": 0.009740969367187439, "conta_contestacao": 0.07305903930100364, "suporte_chip_esim": 0.02090981818433817, "beneficios_consulta": 0.13439956789914032, "marketplace_pedido": 0.0281479579714028, "seguranca_fraude": 0.1024501544914791, "suporte_configuracao": 0.021692637590451792, "conta_explicacao": 0.022694425818602294, "negociacao_divida": 0.006917726661193188, "recarga_saldo": 0.0049139713909712645, "sem_correspondencia": 0.19954273098782652}, "confidence": 0.26027808622234877, "input_tokens": 41, "latency_ms": 466.6154239999969} +{"id": "g0313-oos_conversa-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5981771154969486, "vas_contratacao": 0.021292661813154493, "suporte_chip_esim": 0.008556470848681313, "bonus_nao_recebido": 0.02378199408976694, "fidelidade_resgate": 0.015846801121690946, "cancelamento_linha": 0.0061787194058930475, "desconto_retencao": 0.011925611513335285, "sem_correspondencia": 0.3142406257105293}, "confidence": 0.5981771154969486, "input_tokens": 41, "latency_ms": 245.9610009999551} +{"id": "g0313-oos_conversa-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.03307012213083416, "desconto_retencao": 0.042104431986779364, "parceiros_ofertas": 0.09224137245227783, "plano_troca": 0.027101337006176642, "fidelidade_resgate": 0.024333386611816187, "bonus_nao_recebido": 0.04135285464246615, "recarga_saldo": 0.004686423743222004, "negociacao_divida": 0.01097858084103658, "reclamacao_atendimento": 0.0698186779889369, "roaming_duvida": 0.01816545118604521, "roaming_cobranca": 0.007589223131901099, "internet_pacote_adicional": 0.2909764154414682, "roaming_pacote": 0.004717080089495558, "suporte_configuracao": 0.03453496593267536, "beneficios_consulta": 0.1445311806091898, "sem_correspondencia": 0.153798496205679}, "confidence": 0.2909764154414682, "input_tokens": 39, "latency_ms": 430.546961999994} +{"id": "g0313-oos_conversa-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"bonus_nao_recebido": 0.02246383697948338, "internet_consumo": 0.02018772565208994, "internet_problema_conexao": 0.008087829449431386, "vas_cancelamento": 0.005296167296516458, "vas_consulta": 0.21726598698284608, "fidelidade_pontos": 0.09516137559191945, "suporte_configuracao": 0.018999061921173288, "atendimento_humano": 0.054779710503704025, "suporte_chip_esim": 0.0077038423692146, "negociacao_religacao": 0.004745980119799847, "conta_segunda_via": 0.019223629864357095, "reclamacao_atendimento": 0.041405996955662126, "suporte_sem_sinal": 0.2489524112623176, "recarga_saldo": 0.005080823171841046, "marketplace_compra": 0.021543667951016185, "sem_correspondencia": 0.2091019539286275}, "confidence": 0.2489524112623176, "input_tokens": 40, "latency_ms": 498.9131129999578} +{"id": "g0313-oos_conversa-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09962223451654942, "vas_cancelamento": 0.010419690030776542, "atendimento_humano": 0.04745450607043783, "beneficios_consulta": 0.11092871406873928, "portabilidade": 0.008267598211266849, "suporte_configuracao": 0.02158304858657895, "parceiros_ofertas": 0.06767623858959183, "internet_pacote_adicional": 0.204686671114179, "negociacao_divida": 0.007941470466663185, "desconto_retencao": 0.01588493955156777, "internet_problema_conexao": 0.03667097904408168, "sem_correspondencia": 0.3688639097495677}, "confidence": 0.3688639097495677, "input_tokens": 34, "latency_ms": 309.1441629999281} +{"id": "g0313-oos_conversa-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.06725132287130199, "plano_consulta": 0.11174404072839365, "roaming_duvida": 0.01537976543593106, "vas_consulta": 0.059683123045901426, "internet_consumo": 0.05196451088673271, "recarga_saldo": 0.004787733716228885, "negociacao_religacao": 0.013601792260037921, "sem_correspondencia": 0.6755877110554723}, "confidence": 0.6755877110554723, "input_tokens": 39, "latency_ms": 233.51742199997716} +{"id": "g0313-oos_conversa-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.24044209853061715, "vas_contratacao": 0.018189950016457308, "recarga_nao_creditada": 0.0043681971972893766, "sem_correspondencia": 0.7369997542556361}, "confidence": 0.7369997542556361, "input_tokens": 40, "latency_ms": 160.15199099990696} +{"id": "g0313-oos_conversa-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.04012744754173018, "bonus_nao_recebido": 0.0495246112488326, "internet_pacote_adicional": 0.34072120962377755, "sem_correspondencia": 0.5696267315856597}, "confidence": 0.5696267315856597, "input_tokens": 33, "latency_ms": 168.88457300001392} +{"id": "g0313-oos_conversa-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.010707320805003058, "vas_cancelamento": 0.01879115244435001, "suporte_sem_sinal": 0.3522210471663035, "sem_correspondencia": 0.6182804795843434}, "confidence": 0.6182804795843434, "input_tokens": 43, "latency_ms": 201.0865490000242} +{"id": "g0313-oos_conversa-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.09591556253360889, "suporte_sem_sinal": 0.23324167516631417, "roaming_pacote": 0.003875221323423639, "marketplace_compra": 0.052777900812603036, "plano_nova_linha": 0.02488692454747156, "seguranca_fraude": 0.029588415950083123, "marketplace_pedido": 0.032948635219364246, "negociacao_religacao": 0.0046584927053932995, "internet_pacote_adicional": 0.23592091882580057, "reclamacao_atendimento": 0.0809413559835607, "desconto_retencao": 0.009950712232832382, "sem_correspondencia": 0.1952941846995444}, "confidence": 0.23592091882580057, "input_tokens": 35, "latency_ms": 432.4004270000614} +{"id": "g0313-oos_conversa-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.04291687291444204, "vas_consulta": 0.1762421180841996, "troca_numero": 0.004710257253637012, "sem_correspondencia": 0.7761307517477214}, "confidence": 0.7761307517477214, "input_tokens": 43, "latency_ms": 209.98612799996863} +{"id": "g0316-oos_conversa-emocional-4-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"plano_nova_linha": 0.04144941622613982, "suporte_configuracao": 0.018171302885376533, "fidelidade_resgate": 0.015088162311154556, "marketplace_pedido": 0.02206512529790224, "bonus_nao_recebido": 0.009388985066402544, "vas_cancelamento": 0.0034487398638335205, "roaming_duvida": 0.011106126887437734, "conta_debito_automatico_digital": 0.007216982973842732, "reclamacao_atendimento": 0.05509313541535385, "suporte_sem_sinal": 0.16387838045101474, "atendimento_humano": 0.2750644074342324, "conta_explicacao": 0.0186793598364418, "recarga_nao_creditada": 0.0029195323443715043, "negociacao_religacao": 0.006652005449940424, "fidelidade_pontos": 0.150191038112619, "sem_correspondencia": 0.1995872994439366}, "confidence": 0.2750644074342324, "input_tokens": 38, "latency_ms": 424.5550440000443} +{"id": "g0316-oos_conversa-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.020839214465133583, "conta_contestacao": 0.08977414670637295, "marketplace_compra": 0.13666332128562986, "roaming_duvida": 0.04583977156478937, "plano_troca": 0.0167972878639034, "negociacao_divida": 0.022627182297257308, "recarga_saldo": 0.006851354978924846, "recarga_nao_creditada": 0.021215170730979737, "troca_numero": 0.003101877378959565, "cadastro_atualizacao": 0.053655433690250165, "conta_segunda_via": 0.09611489574406576, "bonus_nao_recebido": 0.03917652044732479, "roaming_pacote": 0.0230778548417989, "suporte_sem_sinal": 0.16763796016772375, "fidelidade_resgate": 0.03561883125345104, "sem_correspondencia": 0.221009176583435}, "confidence": 0.221009176583435, "input_tokens": 30, "latency_ms": 374.88425800006553} +{"id": "g0316-oos_conversa-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.0117963214037884, "negociacao_religacao": 0.016137842930591857, "internet_problema_conexao": 0.07472312095062321, "roaming_duvida": 0.025147729933516008, "atendimento_humano": 0.08738145687930433, "beneficios_consulta": 0.1877474137710921, "conta_debito_automatico_digital": 0.022747644478332336, "conta_contestacao": 0.0903228419442467, "seguranca_fraude": 0.0892171235719313, "troca_numero": 0.0030551535739457235, "bonus_nao_recebido": 0.04486504803639156, "roaming_pacote": 0.013766152570866556, "portabilidade": 0.010842770903553041, "marketplace_compra": 0.017520586942464923, "internet_consumo": 0.0714706964812791, "sem_correspondencia": 0.23325809562807284}, "confidence": 0.23325809562807284, "input_tokens": 29, "latency_ms": 386.36330300005284} +{"id": "g0316-oos_conversa-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 27, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.03242992770849267, "suporte_sem_sinal": 0.1654616486445857, "vas_contratacao": 0.017824497774508927, "beneficios_consulta": 0.14681760009635983, "roaming_duvida": 0.025823308334097655, "seguranca_fraude": 0.07366949584627086, "plano_consulta": 0.13734833000750923, "suporte_chip_esim": 0.030591824891578644, "reclamacao_atendimento": 0.09467431285679163, "seguranca_perda_roubo": 0.10467489871453223, "roaming_pacote": 0.02006096262087358, "sem_correspondencia": 0.150623192504399}, "confidence": 0.1654616486445857, "input_tokens": 29, "latency_ms": 336.6079649999847} +{"id": "g0316-oos_conversa-emocional-4-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.008958736292739848, "atendimento_humano": 0.15316641088218522, "recarga_nao_creditada": 0.0038580390945201137, "negociacao_divida": 0.019726108447328354, "conta_segunda_via": 0.052944763656648824, "suporte_sem_sinal": 0.18262707897959246, "reclamacao_atendimento": 0.09952229848887857, "plano_nova_linha": 0.04040833126107079, "internet_consumo": 0.04250258885087072, "fidelidade_resgate": 0.016297615806516754, "roaming_cobranca": 0.003982116405203958, "sem_correspondencia": 0.3760059118344444}, "confidence": 0.3760059118344444, "input_tokens": 29, "latency_ms": 300.94402400004583} +{"id": "g0316-oos_conversa-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 18, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"troca_numero": 0.003487008026413013, "cancelamento_linha": 0.004524416748559307, "cadastro_atualizacao": 0.044434881780468415, "fidelidade_resgate": 0.028849244827099395, "marketplace_pedido": 0.04739198338263655, "recarga_nao_creditada": 0.020320407784575806, "negociacao_divida": 0.016372945310675437, "suporte_sem_sinal": 0.31372734604785724, "roaming_pacote": 0.004156393961463848, "bonus_nao_recebido": 0.05171447451696753, "reclamacao_atendimento": 0.13618847794164285, "suporte_configuracao": 0.04585700747794556, "portabilidade": 0.006249894665972631, "plano_troca": 0.0117067915256253, "parceiros_ofertas": 0.09922668045554787, "sem_correspondencia": 0.16579204554654928}, "confidence": 0.31372734604785724, "input_tokens": 28, "latency_ms": 401.66431899990584} +{"id": "g0316-oos_conversa-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.031692005664397026, "conta_explicacao": 0.053748622486601935, "plano_troca": 0.027178809021433062, "plano_consulta": 0.16586481019308344, "cadastro_atualizacao": 0.05188013980921345, "roaming_duvida": 0.0136338220782263, "conta_pagamento_confirmacao": 0.051463529419653556, "sem_correspondencia": 0.6045382613273913}, "confidence": 0.6045382613273913, "input_tokens": 33, "latency_ms": 255.7410559999198} +{"id": "g0316-oos_conversa-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.08856137117501668, "negociacao_divida": 0.031160853875709823, "recarga_nao_creditada": 0.007628598733871707, "conta_segunda_via": 0.07090282456693897, "parceiros_ofertas": 0.15296261048168552, "negociacao_religacao": 0.0179555006743304, "marketplace_compra": 0.07140723632510573, "sem_correspondencia": 0.5594210041673412}, "confidence": 0.5594210041673412, "input_tokens": 29, "latency_ms": 222.88608700000623} +{"id": "g0316-oos_conversa-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.050893497243363846, "cancelamento_linha": 0.010427472288442957, "conta_segunda_via": 0.021026890940308386, "sem_correspondencia": 0.9176521395278848}, "confidence": 0.9176521395278848, "input_tokens": 27, "latency_ms": 153.67208400004984} +{"id": "g0316-oos_conversa-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.1277186375961215, "recarga_nao_creditada": 0.009117157790170692, "parceiros_ofertas": 0.16660832738100262, "portabilidade": 0.010535036752557875, "cancelamento_linha": 0.008340579146870258, "internet_consumo": 0.07626549615466982, "internet_problema_conexao": 0.02825197658494202, "fidelidade_pontos": 0.04561137238102509, "conta_pagamento_confirmacao": 0.02896131094689254, "vas_consulta": 0.16739913197610035, "conta_vencimento": 0.008575034008360133, "sem_correspondencia": 0.32261593928128707}, "confidence": 0.32261593928128707, "input_tokens": 29, "latency_ms": 286.0124999999698} +{"id": "g0316-oos_conversa-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.00911539290848943, "vas_consulta": 0.14029113386523095, "roaming_cobranca": 0.008931159615479536, "sem_correspondencia": 0.8416623136108001}, "confidence": 0.8416623136108001, "input_tokens": 35, "latency_ms": 159.5927869999514} +{"id": "g0316-oos_conversa-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.2786300589353428, "cancelamento_linha": 0.007712799891771372, "seguranca_fraude": 0.06964355234525092, "troca_numero": 0.0033586576032113465, "reclamacao_atendimento": 0.11231673203157516, "conta_explicacao": 0.03564879810181402, "recarga_nao_creditada": 0.0049848395486951445, "roaming_duvida": 0.027883858579324614, "negociacao_religacao": 0.010752051557960142, "internet_problema_conexao": 0.04634903925159913, "conta_vencimento": 0.00786171884293872, "roaming_pacote": 0.012922533361936361, "roaming_cobranca": 0.016028112427499817, "fidelidade_pontos": 0.09784543896979507, "suporte_configuracao": 0.03487497332016833, "sem_correspondencia": 0.23318683523111705}, "confidence": 0.2786300589353428, "input_tokens": 30, "latency_ms": 406.2447329999941} +{"id": "g0318-oos_conversa-indireto_multiplo-6-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.006882533218581287, "vas_contratacao": 0.009158844465179701, "suporte_chip_esim": 0.02484108412752191, "reclamacao_atendimento": 0.06725443401983952, "seguranca_fraude": 0.07420496915569183, "cadastro_atualizacao": 0.06427832929323801, "conta_explicacao": 0.03583857921475906, "conta_segunda_via": 0.05569176953269625, "seguranca_perda_roubo": 0.0588339700586552, "fidelidade_pontos": 0.05695741088112605, "suporte_sem_sinal": 0.18762131725534986, "conta_vencimento": 0.0038856665170600895, "plano_consulta": 0.06500617653852699, "portabilidade": 0.005689381365413372, "marketplace_pedido": 0.030990598000705822, "sem_correspondencia": 0.25286493635565505}, "confidence": 0.25286493635565505, "input_tokens": 31, "latency_ms": 439.36896399998204} +{"id": "g0318-oos_conversa-indireto_multiplo-6-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.10528209413416255, "cadastro_atualizacao": 0.055474536490704225, "conta_debito_automatico_digital": 0.03794827066933526, "internet_problema_conexao": 0.04401909707550657, "vas_contratacao": 0.019006219398438835, "vas_consulta": 0.1963552451401845, "roaming_cobranca": 0.012035262243141831, "beneficios_consulta": 0.139075775637038, "roaming_duvida": 0.02414251199842471, "plano_troca": 0.016982300776394857, "roaming_pacote": 0.009275744048810364, "portabilidade": 0.011159568467870787, "internet_consumo": 0.0532253737711473, "desconto_retencao": 0.016116198692641363, "vas_cancelamento": 0.008434505484664996, "sem_correspondencia": 0.2514672959715339}, "confidence": 0.2514672959715339, "input_tokens": 31, "latency_ms": 439.92950100005146} +{"id": "g0318-oos_conversa-indireto_multiplo-6-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.052478976254468915, "suporte_sem_sinal": 0.18669877842050728, "fidelidade_resgate": 0.03418532739848647, "conta_segunda_via": 0.06149944256153269, "vas_consulta": 0.12729188728728208, "internet_problema_conexao": 0.04152390710157953, "negociacao_religacao": 0.013632213620661495, "cadastro_atualizacao": 0.05498177154931181, "negociacao_divida": 0.01924987871619009, "desconto_retencao": 0.039243470658119, "conta_explicacao": 0.04668807212251384, "sem_correspondencia": 0.32252627430934677}, "confidence": 0.32252627430934677, "input_tokens": 32, "latency_ms": 325.05885699993087} +{"id": "g0318-oos_conversa-indireto_multiplo-6-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"cancelamento_linha": 0.02648569359768645, "suporte_chip_esim": 0.01218631625055092, "fidelidade_resgate": 0.01207292958593505, "beneficios_consulta": 0.12196948788212758, "parceiros_ofertas": 0.09519108704000631, "vas_cancelamento": 0.014659109085544875, "conta_debito_automatico_digital": 0.024044779004167807, "vas_consulta": 0.15319133318484573, "suporte_sem_sinal": 0.1303642435866527, "negociacao_religacao": 0.010911556326612856, "marketplace_compra": 0.04831399930576233, "cadastro_atualizacao": 0.022087319563276604, "plano_consulta": 0.09291439814951116, "seguranca_perda_roubo": 0.07807930075643102, "conta_contestacao": 0.027091470524010192, "sem_correspondencia": 0.1304369761568784}, "confidence": 0.15319133318484573, "input_tokens": 40, "latency_ms": 549.0026759999864} +{"id": "g0318-oos_conversa-indireto_multiplo-6-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.022175269205333453, "suporte_sem_sinal": 0.2447639945626636, "beneficios_consulta": 0.25169647610496465, "roaming_pacote": 0.009803668705439025, "desconto_retencao": 0.03554894849713392, "bonus_nao_recebido": 0.06903109120875764, "plano_troca": 0.03294563017309949, "sem_correspondencia": 0.3340349215426082}, "confidence": 0.3340349215426082, "input_tokens": 28, "latency_ms": 240.28057499992883} +{"id": "g0318-oos_conversa-indireto_multiplo-6-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.006163528534179461, "conta_vencimento": 0.005301141542080816, "suporte_configuracao": 0.01610542802306452, "atendimento_humano": 0.11355858819118668, "desconto_retencao": 0.017038598323417302, "recarga_nao_creditada": 0.004907708519080766, "plano_consulta": 0.15717357089682948, "internet_pacote_adicional": 0.31347539407854597, "plano_nova_linha": 0.015232543163110124, "plano_troca": 0.0070014017196098005, "vas_consulta": 0.08498570901835348, "internet_problema_conexao": 0.016186667289659368, "marketplace_pedido": 0.04924201123967559, "bonus_nao_recebido": 0.01575664027511194, "conta_contestacao": 0.01942313610772988, "sem_correspondencia": 0.15844793307836486}, "confidence": 0.31347539407854597, "input_tokens": 38, "latency_ms": 421.03165099990747} +{"id": "g0318-oos_conversa-indireto_multiplo-6-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.13363168862975275, "cancelamento_linha": 0.01674260910213762, "suporte_sem_sinal": 0.12046498561267421, "desconto_retencao": 0.0506946471495474, "vas_cancelamento": 0.024379990501082693, "marketplace_compra": 0.06876081088972498, "plano_troca": 0.009074468913143782, "conta_debito_automatico_digital": 0.048648356405923375, "troca_numero": 0.003473598206834159, "vas_contratacao": 0.012968647962372664, "suporte_configuracao": 0.02636150589830917, "recarga_nao_creditada": 0.003263243407965131, "conta_pagamento_confirmacao": 0.09267985633035482, "conta_segunda_via": 0.07124215220146178, "fidelidade_pontos": 0.07414253650922313, "sem_correspondencia": 0.24347090227949236}, "confidence": 0.24347090227949236, "input_tokens": 32, "latency_ms": 440.4172170000038} +{"id": "g0318-oos_conversa-indireto_multiplo-6-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.03297390453115744, "negociacao_divida": 0.031808790174969924, "conta_pagamento_confirmacao": 0.05471256808987895, "sem_correspondencia": 0.8805047372039937}, "confidence": 0.8805047372039937, "input_tokens": 36, "latency_ms": 166.4834759999394} +{"id": "g0318-oos_conversa-indireto_multiplo-6-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.00791351304005927, "conta_debito_automatico_digital": 0.02591412796820791, "suporte_chip_esim": 0.07114104956714697, "seguranca_fraude": 0.10059980654174216, "roaming_cobranca": 0.01428152217617081, "conta_segunda_via": 0.05123073420859492, "roaming_duvida": 0.030514616118939672, "conta_explicacao": 0.052585305788070684, "reclamacao_atendimento": 0.08330615027511454, "fidelidade_resgate": 0.04296624011085377, "roaming_pacote": 0.017143508424787304, "plano_nova_linha": 0.03968634516308306, "vas_contratacao": 0.02122871809057893, "desconto_retencao": 0.042417974176726284, "seguranca_perda_roubo": 0.09024265646784642, "sem_correspondencia": 0.3088277318820773}, "confidence": 0.3088277318820773, "input_tokens": 34, "latency_ms": 514.921035000043} +{"id": "g0318-oos_conversa-indireto_multiplo-6-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.23944166492228783, "cancelamento_linha": 0.007476661879151711, "negociacao_religacao": 0.008634863489676584, "portabilidade": 0.009040797200842552, "recarga_nao_creditada": 0.0052838055835220474, "roaming_pacote": 0.005172798916668437, "vas_cancelamento": 0.00596414138627723, "desconto_retencao": 0.016850914939523468, "internet_consumo": 0.09465523884125941, "conta_pagamento_confirmacao": 0.05388831389886389, "reclamacao_atendimento": 0.047989126674744836, "recarga_realizar": 0.006550246435848153, "beneficios_consulta": 0.15315988781103776, "suporte_sem_sinal": 0.149723411791631, "fidelidade_pontos": 0.048064768694853904, "sem_correspondencia": 0.14810335753381115}, "confidence": 0.23944166492228783, "input_tokens": 37, "latency_ms": 436.4883140000302} +{"id": "g0318-oos_conversa-indireto_multiplo-6-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 15, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.014785587383246071, "atendimento_humano": 0.10893735795568328, "conta_pagamento_confirmacao": 0.10141596772023583, "suporte_sem_sinal": 0.2600199941341398, "roaming_pacote": 0.007303155298897937, "recarga_realizar": 0.010636431135485116, "conta_debito_automatico_digital": 0.022695608249424026, "sem_correspondencia": 0.47420589812288794}, "confidence": 0.47420589812288794, "input_tokens": 28, "latency_ms": 243.95287100003316} +{"id": "g0318-oos_conversa-indireto_multiplo-6-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.018542743772738603, "reclamacao_atendimento": 0.141484554486101, "conta_segunda_via": 0.1176922113176075, "cadastro_atualizacao": 0.08224423857780878, "roaming_pacote": 0.012085312037724618, "seguranca_perda_roubo": 0.036673202186080237, "conta_debito_automatico_digital": 0.024017488555455636, "sem_correspondencia": 0.5672602490664836}, "confidence": 0.5672602490664836, "input_tokens": 37, "latency_ms": 275.4006239999853} +{"id": "g0320-oos_conversa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.10299594336570124, "recarga_nao_creditada": 0.011979054171747903, "recarga_realizar": 0.010618533400899454, "plano_troca": 0.018011516626884962, "fidelidade_pontos": 0.07266205818235577, "troca_numero": 0.00325937604490686, "conta_segunda_via": 0.04037727192509599, "conta_debito_automatico_digital": 0.07726417022873719, "cadastro_atualizacao": 0.038973593664542165, "beneficios_consulta": 0.2316918756903634, "suporte_configuracao": 0.03094551826835084, "sem_correspondencia": 0.36122108843041423}, "confidence": 0.36122108843041423, "input_tokens": 35, "latency_ms": 462.8288500000508} +{"id": "g0320-oos_conversa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.024736010620922316, "parceiros_ofertas": 0.16021417782648129, "bonus_nao_recebido": 0.07640287614514603, "suporte_chip_esim": 0.0348864660036414, "fidelidade_resgate": 0.013962173514275025, "recarga_nao_creditada": 0.008386249089756707, "recarga_saldo": 0.006274227793224813, "conta_vencimento": 0.0063033325562781, "internet_pacote_adicional": 0.24117931289172517, "cancelamento_linha": 0.0279668972962016, "conta_contestacao": 0.07228379267951311, "sem_correspondencia": 0.32740448358283447}, "confidence": 0.32740448358283447, "input_tokens": 26, "latency_ms": 422.26373500000136} +{"id": "g0320-oos_conversa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.026851884795229528, "conta_pagamento_confirmacao": 0.08602789865496611, "troca_numero": 0.006804874103323568, "atendimento_humano": 0.11083816620056808, "cancelamento_linha": 0.011552205342232114, "marketplace_pedido": 0.09871730930833582, "seguranca_fraude": 0.12912919113199464, "conta_contestacao": 0.10954498392808609, "portabilidade": 0.010892867194903632, "negociacao_divida": 0.025811435510167045, "fidelidade_pontos": 0.07245427551685646, "sem_correspondencia": 0.3113749083133369}, "confidence": 0.3113749083133369, "input_tokens": 33, "latency_ms": 428.5436210000171} +{"id": "g0320-oos_conversa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.08901459620084386, "conta_segunda_via": 0.08328321479164047, "conta_explicacao": 0.054539921989898175, "recarga_nao_creditada": 0.0062572140449516705, "fidelidade_resgate": 0.023686891145923976, "conta_pagamento_confirmacao": 0.05608187178054508, "recarga_realizar": 0.007460718887616893, "sem_correspondencia": 0.6796755711585799}, "confidence": 0.6796755711585799, "input_tokens": 26, "latency_ms": 334.74628300007225} +{"id": "g0320-oos_conversa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.08176938887971165, "seguranca_perda_roubo": 0.05070288009330888, "cancelamento_linha": 0.007176074123015923, "vas_consulta": 0.255229784983336, "conta_pagamento_confirmacao": 0.035260034775265514, "suporte_sem_sinal": 0.2792295070971537, "troca_numero": 0.003016508580848225, "sem_correspondencia": 0.2876158214673601}, "confidence": 0.2876158214673601, "input_tokens": 32, "latency_ms": 333.4573029999319} +{"id": "g0320-oos_conversa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"troca_numero": 0.002482941055214448, "cancelamento_linha": 0.006482313627874309, "fidelidade_resgate": 0.014146144011110194, "negociacao_divida": 0.012752217729557203, "seguranca_perda_roubo": 0.053639786319730764, "bonus_nao_recebido": 0.05531251238622602, "parceiros_ofertas": 0.08320232192120841, "internet_pacote_adicional": 0.5257213529356566, "vas_contratacao": 0.014011405853624578, "roaming_duvida": 0.011830326690636883, "negociacao_religacao": 0.009432979532164999, "sem_correspondencia": 0.21098569793699565}, "confidence": 0.5257213529356566, "input_tokens": 28, "latency_ms": 420.87395199996536} +{"id": "g0320-oos_conversa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.030875045748660256, "cadastro_atualizacao": 0.03070952551307245, "suporte_configuracao": 0.02475079144397603, "sem_correspondencia": 0.9136646372942913}, "confidence": 0.9136646372942913, "input_tokens": 27, "latency_ms": 210.00868199996603} +{"id": "g0320-oos_conversa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 9, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_explicacao": 0.026385868520758474, "vas_cancelamento": 0.003147094587069489, "internet_pacote_adicional": 0.5613960941048066, "vas_consulta": 0.1841525940060288, "marketplace_compra": 0.028221499636248964, "fidelidade_pontos": 0.030018259212050175, "fidelidade_resgate": 0.0067445152815738965, "vas_contratacao": 0.007153175881734407, "plano_nova_linha": 0.004774836586268176, "roaming_cobranca": 0.0017163014584217953, "recarga_nao_creditada": 0.001003340535340279, "desconto_retencao": 0.009851685236005141, "conta_pagamento_confirmacao": 0.01759584346965104, "troca_numero": 0.0009287174446394213, "cancelamento_linha": 0.002613013247674081, "sem_correspondencia": 0.11429716079172922}, "confidence": 0.5613960941048066, "input_tokens": 25, "latency_ms": 521.9321600000058} +{"id": "g0320-oos_conversa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.3018088210056441, "roaming_duvida": 0.01267248616621773, "recarga_saldo": 0.00584174946728968, "roaming_cobranca": 0.007478665702270386, "marketplace_compra": 0.029392351054824586, "cancelamento_linha": 0.008327128936339639, "suporte_chip_esim": 0.07617810783695242, "plano_troca": 0.012064975163879483, "negociacao_divida": 0.015299670666982712, "seguranca_fraude": 0.10241788927239194, "atendimento_humano": 0.15746655378286284, "bonus_nao_recebido": 0.033969385940976024, "negociacao_religacao": 0.01001924419226604, "portabilidade": 0.008633969909064844, "conta_pagamento_confirmacao": 0.033718193352319306, "sem_correspondencia": 0.18471080754971825}, "confidence": 0.3018088210056441, "input_tokens": 41, "latency_ms": 584.5453179999822} +{"id": "g0320-oos_conversa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.02893453799042231, "portabilidade": 0.011305691731746854, "internet_consumo": 0.09275683043634805, "roaming_cobranca": 0.004385922230750746, "marketplace_pedido": 0.06629972392425212, "conta_vencimento": 0.007463523075475902, "seguranca_fraude": 0.19285595416366663, "cadastro_atualizacao": 0.06712147819708782, "conta_explicacao": 0.0809085902614398, "conta_debito_automatico_digital": 0.006763955986678278, "recarga_nao_creditada": 0.005552553142549553, "sem_correspondencia": 0.4356512388595819}, "confidence": 0.4356512388595819, "input_tokens": 32, "latency_ms": 411.94472600000154} +{"id": "g0320-oos_conversa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.06251621941906599, "internet_pacote_adicional": 0.39457013890720327, "roaming_cobranca": 0.0028793518203548245, "sem_correspondencia": 0.5400342898533759}, "confidence": 0.5400342898533759, "input_tokens": 27, "latency_ms": 193.89741299994512} +{"id": "g0320-oos_conversa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.009133049072130127, "marketplace_pedido": 0.06359534561095528, "conta_segunda_via": 0.06074195957394831, "troca_numero": 0.003408482450932095, "bonus_nao_recebido": 0.036072018639353595, "internet_consumo": 0.09073922569754957, "conta_explicacao": 0.062383873783803716, "conta_vencimento": 0.008449630613109866, "roaming_duvida": 0.015953005847694914, "recarga_nao_creditada": 0.011845262442628969, "vas_contratacao": 0.016836391365976183, "parceiros_ofertas": 0.07543340147967136, "vas_cancelamento": 0.010343091319163278, "internet_problema_conexao": 0.05594965311444482, "plano_consulta": 0.20133666220703095, "sem_correspondencia": 0.277778946781607}, "confidence": 0.277778946781607, "input_tokens": 29, "latency_ms": 534.8099679999905} +{"id": "g0321-oos_desabafo-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.3067027994998425, "fidelidade_pontos": 0.03192795139390121, "internet_problema_conexao": 0.12082460792715716, "sem_correspondencia": 0.5405446411790991}, "confidence": 0.5405446411790991, "input_tokens": 36, "latency_ms": 220.60288299996955} +{"id": "g0321-oos_desabafo-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.1622679312135395, "marketplace_pedido": 0.04732341548504085, "vas_consulta": 0.11250068792145305, "internet_consumo": 0.083373662396735, "fidelidade_pontos": 0.0911859690599799, "bonus_nao_recebido": 0.036148702613760283, "portabilidade": 0.00804327001632195, "plano_troca": 0.0121505769266095, "parceiros_ofertas": 0.0868400600884884, "fidelidade_resgate": 0.03797879999028295, "roaming_duvida": 0.0208444996587131, "roaming_pacote": 0.007302346061656247, "cadastro_atualizacao": 0.02827005038973188, "seguranca_fraude": 0.09230280369496513, "recarga_nao_creditada": 0.013901455069776312, "sem_correspondencia": 0.15956576941294595}, "confidence": 0.1622679312135395, "input_tokens": 34, "latency_ms": 578.7312270000484} +{"id": "g0321-oos_desabafo-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.05866939456027639, "recarga_nao_creditada": 0.004573741660154413, "marketplace_pedido": 0.03194240246463727, "sem_correspondencia": 0.9048144613149319}, "confidence": 0.9048144613149319, "input_tokens": 34, "latency_ms": 202.04729600004612} +{"id": "g0321-oos_desabafo-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05377831914853962, "cancelamento_linha": 0.0524995425064236, "plano_consulta": 0.07886682245110066, "sem_correspondencia": 0.8148553158939361}, "confidence": 0.8148553158939361, "input_tokens": 35, "latency_ms": 203.61170200010292} +{"id": "g0321-oos_desabafo-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.15021942003136607, "recarga_nao_creditada": 0.009149539855326684, "negociacao_religacao": 0.012469305503595126, "fidelidade_pontos": 0.04951123829675183, "vas_consulta": 0.15017300291135088, "plano_troca": 0.021191114019420594, "vas_cancelamento": 0.020257600915859698, "sem_correspondencia": 0.5870287784663292}, "confidence": 0.5870287784663292, "input_tokens": 31, "latency_ms": 299.1094139999859} +{"id": "g0321-oos_desabafo-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.23053843934928958, "plano_nova_linha": 0.02299242432962108, "cadastro_atualizacao": 0.03805463705271433, "seguranca_perda_roubo": 0.07557921000721626, "negociacao_religacao": 0.010430242713283447, "suporte_chip_esim": 0.058894979834932894, "portabilidade": 0.010974749761771123, "negociacao_divida": 0.012388079245470232, "troca_numero": 0.0034645522902098497, "plano_consulta": 0.17923448716947513, "conta_segunda_via": 0.02231259425038159, "sem_correspondencia": 0.33513560399563447}, "confidence": 0.33513560399563447, "input_tokens": 32, "latency_ms": 420.4478619999463} +{"id": "g0321-oos_desabafo-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.13978167821575843, "portabilidade": 0.014727710170146239, "conta_contestacao": 0.09327232472837191, "plano_consulta": 0.08816801411746387, "recarga_realizar": 0.010235596979134648, "recarga_nao_creditada": 0.008868001054547686, "vas_contratacao": 0.015737588833106, "roaming_pacote": 0.018507980948933214, "seguranca_perda_roubo": 0.1839652883573043, "marketplace_pedido": 0.08094033282297293, "seguranca_fraude": 0.116292278390121, "sem_correspondencia": 0.22950320538213978}, "confidence": 0.22950320538213978, "input_tokens": 33, "latency_ms": 415.7831879999776} +{"id": "g0321-oos_desabafo-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"portabilidade": 0.011913158032143675, "seguranca_fraude": 0.04737450570116289, "suporte_sem_sinal": 0.1186197608632961, "internet_pacote_adicional": 0.42915510874095947, "reclamacao_atendimento": 0.11395578716842573, "vas_consulta": 0.09573002927551756, "roaming_cobranca": 0.004420265221929659, "sem_correspondencia": 0.1788313849965649}, "confidence": 0.42915510874095947, "input_tokens": 35, "latency_ms": 306.8469730000061} +{"id": "g0321-oos_desabafo-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.044130925089120865, "beneficios_consulta": 0.06722745299339294, "vas_cancelamento": 0.01703515276312828, "sem_correspondencia": 0.8716064691543579}, "confidence": 0.8716064691543579, "input_tokens": 34, "latency_ms": 209.87971700003527} +{"id": "g0321-oos_desabafo-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.007026051574621824, "internet_problema_conexao": 0.012721164039474857, "suporte_chip_esim": 0.007756283438126843, "sem_correspondencia": 0.9724965009477765}, "confidence": 0.9724965009477765, "input_tokens": 33, "latency_ms": 203.6946399999806} +{"id": "g0321-oos_desabafo-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5166467692848037, "vas_contratacao": 0.0172937726147077, "internet_consumo": 0.037050733377961755, "plano_troca": 0.007915085587026279, "vas_consulta": 0.2033728316291289, "recarga_saldo": 0.0020957785800731015, "marketplace_pedido": 0.02876566497805675, "sem_correspondencia": 0.18685936394824182}, "confidence": 0.5166467692848037, "input_tokens": 34, "latency_ms": 298.0018270000073} +{"id": "g0321-oos_desabafo-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.05033374809658859, "vas_cancelamento": 0.0316602765118626, "conta_pagamento_confirmacao": 0.07367846908946142, "roaming_duvida": 0.020911899742337883, "fidelidade_pontos": 0.08111026656505839, "fidelidade_resgate": 0.020032572931631295, "bonus_nao_recebido": 0.025178167265518553, "sem_correspondencia": 0.6970945997975413}, "confidence": 0.6970945997975413, "input_tokens": 36, "latency_ms": 308.9937769999551} +{"id": "g0323-oos_desabafo-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6195937648994155, "negociacao_divida": 0.014764064596610928, "fidelidade_resgate": 0.014676143085351489, "parceiros_ofertas": 0.044116867651364, "negociacao_religacao": 0.00996441341790761, "marketplace_compra": 0.049413291899659526, "suporte_chip_esim": 0.020024203584589957, "sem_correspondencia": 0.22744725086510093}, "confidence": 0.6195937648994155, "input_tokens": 44, "latency_ms": 278.02577800002837} +{"id": "g0323-oos_desabafo-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_pagamento_confirmacao": 0.046648261661295154, "reclamacao_atendimento": 0.09962244592115954, "plano_troca": 0.011238330428299713, "roaming_cobranca": 0.004828466333181257, "internet_pacote_adicional": 0.19065246548355433, "conta_debito_automatico_digital": 0.03674417182814053, "vas_cancelamento": 0.0034968103908856, "conta_explicacao": 0.04148097134439205, "seguranca_fraude": 0.04110555150754278, "atendimento_humano": 0.11159649693321719, "conta_segunda_via": 0.07830112046447252, "plano_consulta": 0.1112853532520498, "cadastro_atualizacao": 0.030361710501462805, "roaming_duvida": 0.008726350538477473, "fidelidade_resgate": 0.016399516857345815, "sem_correspondencia": 0.16751197655452343}, "confidence": 0.19065246548355433, "input_tokens": 38, "latency_ms": 566.8958439999869} +{"id": "g0323-oos_desabafo-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.08699380501087804, "seguranca_perda_roubo": 0.0962080869351466, "recarga_realizar": 0.006925967438111476, "cadastro_atualizacao": 0.05072953118059421, "beneficios_consulta": 0.1658544520324954, "conta_segunda_via": 0.0561815456204488, "internet_problema_conexao": 0.06199525221629228, "sem_correspondencia": 0.4751113595660332}, "confidence": 0.4751113595660332, "input_tokens": 38, "latency_ms": 279.44787300009466} +{"id": "g0323-oos_desabafo-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.2611642906830715, "seguranca_perda_roubo": 0.09470393976132274, "plano_consulta": 0.1565848368210684, "recarga_realizar": 0.008902112461451405, "internet_consumo": 0.08955190027714774, "plano_nova_linha": 0.018145534174249797, "recarga_saldo": 0.006658441715778235, "sem_correspondencia": 0.3642889441059102}, "confidence": 0.3642889441059102, "input_tokens": 37, "latency_ms": 245.07208199997876} +{"id": "g0323-oos_desabafo-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.043516748947086806, "bonus_nao_recebido": 0.0763133721623548, "vas_cancelamento": 0.059005197565712174, "sem_correspondencia": 0.8211646813248462}, "confidence": 0.8211646813248462, "input_tokens": 36, "latency_ms": 147.08645700000034} +{"id": "g0323-oos_desabafo-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.023292010910347227, "parceiros_ofertas": 0.13191133884986497, "atendimento_humano": 0.14514440460291958, "cancelamento_linha": 0.022451393557169217, "recarga_saldo": 0.02480808859476546, "seguranca_perda_roubo": 0.12779848420394754, "recarga_realizar": 0.01766731982306376, "sem_correspondencia": 0.5069269594579223}, "confidence": 0.5069269594579223, "input_tokens": 37, "latency_ms": 247.18510899992907} +{"id": "g0323-oos_desabafo-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.11111629909532562, "portabilidade": 0.008552963033592743, "fidelidade_resgate": 0.02851089688731679, "plano_troca": 0.019024338838984335, "vas_contratacao": 0.011628608381775325, "recarga_realizar": 0.006636943295182799, "negociacao_religacao": 0.009426568766495709, "conta_explicacao": 0.041850168842591844, "conta_segunda_via": 0.08368902770367956, "conta_contestacao": 0.06166819569191238, "reclamacao_atendimento": 0.06794516092089695, "suporte_chip_esim": 0.05087953877001356, "seguranca_perda_roubo": 0.15730218809054497, "atendimento_humano": 0.11687798216302854, "roaming_cobranca": 0.006374051417792934, "sem_correspondencia": 0.21851706810086596}, "confidence": 0.21851706810086596, "input_tokens": 37, "latency_ms": 456.23001800004204} +{"id": "g0323-oos_desabafo-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.2111355966820095, "vas_contratacao": 0.018470500280045654, "conta_debito_automatico_digital": 0.0112630838373922, "seguranca_perda_roubo": 0.08518395742789198, "conta_pagamento_confirmacao": 0.03730030105982737, "recarga_nao_creditada": 0.003952196998024096, "beneficios_consulta": 0.17344151756306175, "cadastro_atualizacao": 0.03281958552131434, "desconto_retencao": 0.021215061155993552, "roaming_cobranca": 0.007345696415227847, "seguranca_fraude": 0.06830217228093419, "sem_correspondencia": 0.3295703307782775}, "confidence": 0.3295703307782775, "input_tokens": 34, "latency_ms": 340.2483109999821} +{"id": "g0323-oos_desabafo-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_consulta": 0.051304773439904, "marketplace_pedido": 0.041225400580281076, "marketplace_compra": 0.035340592915170554, "internet_consumo": 0.08023720382217762, "conta_debito_automatico_digital": 0.011528811629576636, "troca_numero": 0.0026429885087525685, "atendimento_humano": 0.08362732236426287, "suporte_configuracao": 0.02457587466144331, "recarga_realizar": 0.008701956059656695, "fidelidade_pontos": 0.04162942694703227, "parceiros_ofertas": 0.04033007546935136, "roaming_cobranca": 0.005052442755350605, "cadastro_atualizacao": 0.027546126902136956, "recarga_nao_creditada": 0.015590583261022362, "suporte_sem_sinal": 0.27234852814942917, "sem_correspondencia": 0.2583178925344519}, "confidence": 0.27234852814942917, "input_tokens": 36, "latency_ms": 400.4150429999527} +{"id": "g0323-oos_desabafo-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.017230388761159232, "seguranca_perda_roubo": 0.02489956527645588, "conta_vencimento": 0.0027995774026244296, "conta_segunda_via": 0.011343888360003114, "marketplace_pedido": 0.026821941632310577, "internet_pacote_adicional": 0.5670374938796249, "suporte_sem_sinal": 0.08656625008256902, "roaming_duvida": 0.01412198620552314, "beneficios_consulta": 0.07304840907510333, "roaming_pacote": 0.004411203096142626, "recarga_saldo": 0.0023791902882413303, "troca_numero": 0.0007997382955759096, "roaming_cobranca": 0.004987217697268195, "cancelamento_linha": 0.0022678024841824677, "internet_problema_conexao": 0.06181587708702379, "sem_correspondencia": 0.09946947037619212}, "confidence": 0.5670374938796249, "input_tokens": 36, "latency_ms": 437.0288430000073} +{"id": "g0323-oos_desabafo-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.11108028961118499, "internet_problema_conexao": 0.17496201510050716, "cadastro_atualizacao": 0.05187525261484717, "marketplace_compra": 0.06269155483584933, "conta_debito_automatico_digital": 0.0111894422008899, "roaming_pacote": 0.007465337451787071, "desconto_retencao": 0.0376038591034962, "sem_correspondencia": 0.5431322490814382}, "confidence": 0.5431322490814382, "input_tokens": 40, "latency_ms": 264.43063699991853} +{"id": "g0323-oos_desabafo-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.01019416856941209, "troca_numero": 0.007031621799222557, "roaming_duvida": 0.03092011384072765, "suporte_chip_esim": 0.06381556643481179, "fidelidade_resgate": 0.028562264171738246, "fidelidade_pontos": 0.06320522982065187, "conta_explicacao": 0.06105751444792962, "sem_correspondencia": 0.7352135209155062}, "confidence": 0.7352135209155062, "input_tokens": 38, "latency_ms": 245.9805989999495} +{"id": "g0324-oos_desabafo-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"fidelidade_resgate": 0.0296564663399994, "plano_consulta": 0.18603895435619194, "conta_pagamento_confirmacao": 0.08417294772173023, "seguranca_fraude": 0.24589157360534417, "recarga_realizar": 0.018654101921594956, "cancelamento_linha": 0.0044018983241587385, "roaming_pacote": 0.005535489341319597, "negociacao_divida": 0.013905486148123926, "vas_contratacao": 0.0106404664100479, "recarga_saldo": 0.010063225186728798, "plano_nova_linha": 0.02083070724116771, "marketplace_compra": 0.04070730051391913, "internet_consumo": 0.07543320744464367, "conta_segunda_via": 0.02635038086140206, "troca_numero": 0.0031692003753516157, "sem_correspondencia": 0.2245485942082762}, "confidence": 0.24589157360534417, "input_tokens": 57, "latency_ms": 447.81617299997833} +{"id": "g0324-oos_desabafo-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.09796279125959978, "internet_consumo": 0.026396304768901195, "conta_vencimento": 0.006758951673137374, "sem_correspondencia": 0.8688819522983616}, "confidence": 0.8688819522983616, "input_tokens": 41, "latency_ms": 143.63861699996505} +{"id": "g0324-oos_desabafo-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.14979418916896112, "plano_consulta": 0.12183873941587064, "vas_cancelamento": 0.009201673670836323, "seguranca_perda_roubo": 0.06048415894920171, "conta_vencimento": 0.008059348805965033, "vas_consulta": 0.1478229443826515, "roaming_duvida": 0.010976906722712615, "suporte_chip_esim": 0.01797032332831572, "conta_contestacao": 0.05627912954622152, "cadastro_atualizacao": 0.034993979623619734, "plano_nova_linha": 0.019389837727455676, "sem_correspondencia": 0.3631887686581884}, "confidence": 0.3631887686581884, "input_tokens": 38, "latency_ms": 342.0155620000287} +{"id": "g0324-oos_desabafo-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.012601900020071399, "negociacao_religacao": 0.018394256164830463, "vas_cancelamento": 0.03207972300119466, "portabilidade": 0.01613397351019621, "desconto_retencao": 0.07333359928801879, "roaming_pacote": 0.016227124394890033, "vas_contratacao": 0.028946308661733547, "sem_correspondencia": 0.8022831149590649}, "confidence": 0.8022831149590649, "input_tokens": 36, "latency_ms": 216.78402999998525} +{"id": "g0324-oos_desabafo-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0611868832923593, "suporte_sem_sinal": 0.21514591286774237, "desconto_retencao": 0.05846634088827339, "roaming_duvida": 0.037909264000650346, "vas_consulta": 0.15392034615876224, "marketplace_pedido": 0.055305785795997035, "conta_explicacao": 0.06810103737382427, "sem_correspondencia": 0.34996442962239105}, "confidence": 0.34996442962239105, "input_tokens": 42, "latency_ms": 236.7791249999982} +{"id": "g0324-oos_desabafo-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.012950239151653399, "plano_consulta": 0.11623329265168748, "conta_explicacao": 0.043257766740973716, "conta_pagamento_confirmacao": 0.023902688876664916, "suporte_chip_esim": 0.07244993213766521, "roaming_pacote": 0.0069488098089466885, "plano_nova_linha": 0.016049582982027775, "sem_correspondencia": 0.7082076876503808}, "confidence": 0.7082076876503808, "input_tokens": 45, "latency_ms": 246.92957399997795} +{"id": "g0324-oos_desabafo-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"suporte_configuracao": 0.015377048728827255, "internet_problema_conexao": 0.03353398364307184, "suporte_sem_sinal": 0.08863193729554915, "plano_consulta": 0.21016662268088263, "recarga_nao_creditada": 0.0029357618808640005, "marketplace_compra": 0.02418586476727242, "internet_consumo": 0.095503794190205, "plano_troca": 0.008995628175000233, "reclamacao_atendimento": 0.0799737738626109, "marketplace_pedido": 0.020938808542078264, "beneficios_consulta": 0.09105098440443156, "desconto_retencao": 0.011013076874006072, "conta_pagamento_confirmacao": 0.02582998814772091, "negociacao_divida": 0.004135953350079189, "internet_pacote_adicional": 0.19332893602385492, "sem_correspondencia": 0.09439783743354567}, "confidence": 0.21016662268088263, "input_tokens": 48, "latency_ms": 510.87925499996345} +{"id": "g0324-oos_desabafo-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.02587046256169969, "parceiros_ofertas": 0.08346322965489487, "conta_vencimento": 0.0087263362577805, "seguranca_fraude": 0.07602925702869169, "plano_nova_linha": 0.024385964305205485, "plano_consulta": 0.17075906744813957, "marketplace_compra": 0.043794997070499476, "seguranca_perda_roubo": 0.15375898972601762, "roaming_pacote": 0.005508265459446214, "vas_cancelamento": 0.01879173172577124, "beneficios_consulta": 0.10106941950807118, "sem_correspondencia": 0.2878422792537825}, "confidence": 0.2878422792537825, "input_tokens": 36, "latency_ms": 297.4611490000143} +{"id": "g0324-oos_desabafo-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.004112208787108992, "conta_pagamento_confirmacao": 0.035402674739008266, "conta_debito_automatico_digital": 0.020256057674036262, "conta_explicacao": 0.07570731749149358, "suporte_configuracao": 0.030005440549072185, "vas_consulta": 0.17506419374933002, "seguranca_perda_roubo": 0.10948310950490478, "vas_contratacao": 0.017548742026095746, "negociacao_divida": 0.011854916050798445, "desconto_retencao": 0.02894795541529852, "conta_contestacao": 0.08860214182486124, "negociacao_religacao": 0.009567020599067975, "conta_vencimento": 0.009816497706021847, "seguranca_fraude": 0.09909924262765633, "plano_troca": 0.011742939410745688, "sem_correspondencia": 0.27278954184450016}, "confidence": 0.27278954184450016, "input_tokens": 43, "latency_ms": 446.27287699995577} +{"id": "g0324-oos_desabafo-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.13246493633679762, "suporte_sem_sinal": 0.12701587946783957, "conta_pagamento_confirmacao": 0.03315245880868102, "recarga_realizar": 0.00519303581608992, "conta_vencimento": 0.0060341495924062846, "parceiros_ofertas": 0.07807187339984804, "beneficios_consulta": 0.07530314811929233, "vas_consulta": 0.1847891145105264, "vas_contratacao": 0.010180389032381283, "suporte_configuracao": 0.019680985198064976, "conta_debito_automatico_digital": 0.009234497736446459, "marketplace_pedido": 0.023596449878653135, "cancelamento_linha": 0.00813264529254937, "conta_contestacao": 0.0396014804959959, "seguranca_perda_roubo": 0.09372420282919121, "sem_correspondencia": 0.15382475348523647}, "confidence": 0.1847891145105264, "input_tokens": 36, "latency_ms": 436.5818119999858} +{"id": "g0324-oos_desabafo-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.19739783196277402, "negociacao_divida": 0.03330309754178398, "plano_troca": 0.02457136336341373, "plano_nova_linha": 0.02323981606218604, "negociacao_religacao": 0.013265933169596452, "roaming_cobranca": 0.008187389161377375, "suporte_configuracao": 0.053142723735419284, "sem_correspondencia": 0.6468918450034491}, "confidence": 0.6468918450034491, "input_tokens": 42, "latency_ms": 230.08864899998116} +{"id": "g0324-oos_desabafo-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.010025958196875942, "desconto_retencao": 0.03204909158045599, "troca_numero": 0.00434434020709039, "portabilidade": 0.01062041025581421, "parceiros_ofertas": 0.0837983687995892, "conta_contestacao": 0.09211895418876137, "fidelidade_pontos": 0.15816388476871757, "plano_nova_linha": 0.030053088370149635, "negociacao_religacao": 0.016112213052047075, "internet_consumo": 0.05866079009537638, "roaming_pacote": 0.0074159735577388735, "marketplace_pedido": 0.07356195590269303, "roaming_cobranca": 0.009053915347392283, "cancelamento_linha": 0.012411156477699069, "conta_segunda_via": 0.03508535981687068, "sem_correspondencia": 0.3665245393827283}, "confidence": 0.3665245393827283, "input_tokens": 42, "latency_ms": 395.88500600007137} +{"id": "g0326-oos_desabafo-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.24955478496517824, "plano_troca": 0.03278140003071278, "roaming_pacote": 0.018691703816441474, "sem_correspondencia": 0.6989721111876674}, "confidence": 0.6989721111876674, "input_tokens": 78, "latency_ms": 179.56749400002536} +{"id": "g0326-oos_desabafo-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 176, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.024909269621430405, "roaming_duvida": 0.04462993244744686, "portabilidade": 0.015911903587994804, "sem_correspondencia": 0.9145488943431279}, "confidence": 0.9145488943431279, "input_tokens": 75, "latency_ms": 168.8814059999686} +{"id": "g0326-oos_desabafo-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 180, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_pagamento_confirmacao": 0.043791960380759935, "suporte_chip_esim": 0.028903018920156617, "beneficios_consulta": 0.1008253394294311, "conta_debito_automatico_digital": 0.006471182224109967, "internet_consumo": 0.04045226718790535, "plano_nova_linha": 0.030775906891115697, "atendimento_humano": 0.09696312208019525, "reclamacao_atendimento": 0.09229852184586665, "roaming_pacote": 0.005798454351983442, "vas_consulta": 0.06157500744131448, "roaming_duvida": 0.014485315540670056, "parceiros_ofertas": 0.06081815505755701, "marketplace_pedido": 0.01876029694760513, "portabilidade": 0.007583753756743663, "seguranca_perda_roubo": 0.24625875354575252, "sem_correspondencia": 0.1442389443988331}, "confidence": 0.24625875354575252, "input_tokens": 79, "latency_ms": 506.2097119999862} +{"id": "g0326-oos_desabafo-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.24054070713526687, "plano_consulta": 0.12724621279907913, "roaming_pacote": 0.009099258816679605, "troca_numero": 0.005833249860833286, "cadastro_atualizacao": 0.03869293534628787, "portabilidade": 0.010092692200600781, "vas_contratacao": 0.01724152410691568, "conta_contestacao": 0.07347887573094088, "plano_troca": 0.012831228468541471, "internet_problema_conexao": 0.06702821536339101, "vas_consulta": 0.16861182035113384, "sem_correspondencia": 0.22930327982032958}, "confidence": 0.24054070713526687, "input_tokens": 67, "latency_ms": 347.8433180000593} +{"id": "g0326-oos_desabafo-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.032280140842633046, "roaming_duvida": 0.012153383802820038, "conta_explicacao": 0.024538828985600336, "negociacao_divida": 0.007604028385098232, "cadastro_atualizacao": 0.020677483489213586, "conta_vencimento": 0.005134954310921626, "plano_troca": 0.0070875643631875115, "internet_pacote_adicional": 0.532053252261278, "conta_segunda_via": 0.018863553892796796, "suporte_chip_esim": 0.028627795315744085, "vas_consulta": 0.16161646558480977, "roaming_pacote": 0.005370532365056277, "vas_contratacao": 0.01185988493294021, "desconto_retencao": 0.01547990797733541, "plano_nova_linha": 0.007073259713563154, "sem_correspondencia": 0.10957896377700198}, "confidence": 0.532053252261278, "input_tokens": 74, "latency_ms": 528.0507799999441} +{"id": "g0326-oos_desabafo-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.021722989763775555, "plano_nova_linha": 0.036705524754864854, "cadastro_atualizacao": 0.023606822554212693, "sem_correspondencia": 0.9179646629271468}, "confidence": 0.9179646629271468, "input_tokens": 71, "latency_ms": 171.60430700005236} +{"id": "g0326-oos_desabafo-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 154, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.08218163332241323, "suporte_chip_esim": 0.11990814773276035, "portabilidade": 0.010028559812623895, "internet_consumo": 0.0629701322514437, "suporte_sem_sinal": 0.3285627099218857, "vas_cancelamento": 0.041661005874574705, "roaming_pacote": 0.006549087882754786, "sem_correspondencia": 0.34813872320154365}, "confidence": 0.34813872320154365, "input_tokens": 66, "latency_ms": 250.56908700003078} +{"id": "g0326-oos_desabafo-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 165, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_perda_roubo": 0.22357392611667296, "suporte_sem_sinal": 0.2241911024604317, "negociacao_divida": 0.020652308851572276, "cancelamento_linha": 0.014733677047394426, "conta_pagamento_confirmacao": 0.07322787334918707, "parceiros_ofertas": 0.13496452160826777, "seguranca_fraude": 0.08912709324148485, "desconto_retencao": 0.03330843417395404, "roaming_duvida": 0.019121132459880216, "suporte_chip_esim": 0.007701521424884761, "vas_cancelamento": 0.011496996496563498, "sem_correspondencia": 0.14790141276970645}, "confidence": 0.2241911024604317, "input_tokens": 79, "latency_ms": 333.84125399993536} +{"id": "g0326-oos_desabafo-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6207491099596768, "cadastro_atualizacao": 0.021861050303664444, "bonus_nao_recebido": 0.05335426418912411, "suporte_configuracao": 0.01966387762112976, "fidelidade_pontos": 0.013431607974489815, "suporte_sem_sinal": 0.12287558931551026, "conta_vencimento": 0.00215648994782422, "sem_correspondencia": 0.14590801068858056}, "confidence": 0.6207491099596768, "input_tokens": 66, "latency_ms": 225.4765640000187} +{"id": "g0326-oos_desabafo-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.027083320669286516, "conta_vencimento": 0.008323649914579699, "internet_problema_conexao": 0.09508252933194176, "negociacao_divida": 0.016306048335070017, "seguranca_fraude": 0.10073430883108782, "recarga_nao_creditada": 0.0163959302771647, "suporte_configuracao": 0.05123801925796093, "conta_contestacao": 0.05337807933510318, "reclamacao_atendimento": 0.1626702256625063, "seguranca_perda_roubo": 0.10969354263364124, "recarga_saldo": 0.009955219970807526, "sem_correspondencia": 0.3491391257808503}, "confidence": 0.3491391257808503, "input_tokens": 64, "latency_ms": 304.99942899996313} +{"id": "g0326-oos_desabafo-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 146, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.06022463940837143, "reclamacao_atendimento": 0.24249944903885962, "conta_segunda_via": 0.02910561584662848, "sem_correspondencia": 0.6681702957061405}, "confidence": 0.6681702957061405, "input_tokens": 65, "latency_ms": 162.8437209999447} +{"id": "g0326-oos_desabafo-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.10206576522308577, "internet_pacote_adicional": 0.26996857154156745, "internet_problema_conexao": 0.04991367873663372, "vas_cancelamento": 0.018871015095933467, "conta_contestacao": 0.12938992787572495, "portabilidade": 0.008168175885000808, "conta_debito_automatico_digital": 0.008402959514061581, "roaming_duvida": 0.014762318816837733, "seguranca_fraude": 0.08529652726619387, "suporte_sem_sinal": 0.13596518451691295, "roaming_cobranca": 0.00898939099247057, "sem_correspondencia": 0.1682064845355771}, "confidence": 0.26996857154156745, "input_tokens": 63, "latency_ms": 316.9103370000812} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.028934401741296127, "marketplace_pedido": 0.09822231197730083, "internet_consumo": 0.15051606928298542, "bonus_nao_recebido": 0.08353967569701877, "conta_segunda_via": 0.061073994960943026, "seguranca_perda_roubo": 0.053491900122850676, "plano_nova_linha": 0.020685938122558607, "conta_debito_automatico_digital": 0.008956958915165767, "vas_contratacao": 0.021575684632086947, "desconto_retencao": 0.04150229866393231, "internet_problema_conexao": 0.0652398643417227, "sem_correspondencia": 0.36626090154213886}, "confidence": 0.36626090154213886, "input_tokens": 24, "latency_ms": 299.75064400002793} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.029639650342633, "seguranca_fraude": 0.019204269021510945, "marketplace_compra": 0.021521621112434875, "sem_correspondencia": 0.9296344595234212}, "confidence": 0.9296344595234212, "input_tokens": 26, "latency_ms": 143.87301399995067} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.08145346208055985, "plano_consulta": 0.12597633458290944, "suporte_chip_esim": 0.06341137515574082, "seguranca_perda_roubo": 0.07606900217701906, "recarga_saldo": 0.005864420235235469, "conta_explicacao": 0.03832808375609746, "parceiros_ofertas": 0.17852617176740296, "sem_correspondencia": 0.4303711502450349}, "confidence": 0.4303711502450349, "input_tokens": 25, "latency_ms": 212.40992900004585} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 10, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.012786029364685838, "troca_numero": 0.003813653810329047, "negociacao_divida": 0.016398190844964154, "plano_consulta": 0.26036914219178875, "conta_segunda_via": 0.040855987347638706, "conta_explicacao": 0.04696539243042995, "suporte_configuracao": 0.03463085240071976, "roaming_cobranca": 0.017909526161939218, "marketplace_pedido": 0.04030864536550953, "roaming_duvida": 0.02438337265584705, "conta_vencimento": 0.008748020652929487, "plano_nova_linha": 0.022778415209202093, "beneficios_consulta": 0.11607581692373965, "fidelidade_resgate": 0.023851606111879142, "roaming_pacote": 0.013384251359827824, "sem_correspondencia": 0.3167410971685698}, "confidence": 0.3167410971685698, "input_tokens": 25, "latency_ms": 352.98965800006954} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 12, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0037877679648984416, "roaming_cobranca": 0.00292280977873974, "vas_cancelamento": 0.005102455783506451, "fidelidade_pontos": 0.03161312370967363, "atendimento_humano": 0.036782616094301654, "troca_numero": 0.002709035850589642, "marketplace_pedido": 0.030944616618377843, "sem_correspondencia": 0.8861375741999126}, "confidence": 0.8861375741999126, "input_tokens": 26, "latency_ms": 188.74129400001038} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 3, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.001643372084444462, "recarga_realizar": 0.0035885462280341313, "plano_troca": 0.006691186554080891, "cadastro_atualizacao": 0.03393526679477641, "parceiros_ofertas": 0.043016529707021585, "internet_pacote_adicional": 0.1581149069413218, "vas_consulta": 0.08048944013138846, "internet_problema_conexao": 0.019924735249138997, "conta_explicacao": 0.021028585308470616, "beneficios_consulta": 0.09354552438210513, "bonus_nao_recebido": 0.01210524955599008, "marketplace_pedido": 0.026623520463953138, "internet_consumo": 0.1261374328958597, "marketplace_compra": 0.0398667670207854, "seguranca_fraude": 0.026598428771653193, "sem_correspondencia": 0.30669050791097596}, "confidence": 0.30669050791097596, "input_tokens": 22, "latency_ms": 367.5687319999952} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 11, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6178222791098049, "roaming_pacote": 0.0061855152143731025, "cancelamento_linha": 0.0020774458186756588, "cadastro_atualizacao": 0.02714723116843946, "internet_problema_conexao": 0.016141148013490564, "parceiros_ofertas": 0.0524777798498049, "conta_segunda_via": 0.020695777263004343, "conta_contestacao": 0.015049021438805026, "reclamacao_atendimento": 0.027218590965555386, "atendimento_humano": 0.039932451472818736, "roaming_duvida": 0.01509830050936955, "sem_correspondencia": 0.1601544591758584}, "confidence": 0.6178222791098049, "input_tokens": 24, "latency_ms": 305.81801499999983} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.09099892772638137, "negociacao_religacao": 0.021722615351859337, "seguranca_fraude": 0.10671775331237805, "marketplace_compra": 0.0602345371123418, "conta_vencimento": 0.00758617578074252, "plano_troca": 0.016203260486847306, "fidelidade_pontos": 0.04184921198862339, "bonus_nao_recebido": 0.04437204942739516, "suporte_configuracao": 0.04424084842483011, "atendimento_humano": 0.051381622897523516, "recarga_nao_creditada": 0.012435517609706159, "sem_correspondencia": 0.5022574798813713}, "confidence": 0.5022574798813713, "input_tokens": 23, "latency_ms": 288.5136479999346} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 5, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.07092087091689715, "plano_nova_linha": 0.030609983119514395, "recarga_nao_creditada": 0.003178117051411363, "plano_troca": 0.013983436560784695, "portabilidade": 0.010386277007401756, "internet_consumo": 0.05244184941448758, "suporte_sem_sinal": 0.194196147516802, "sem_correspondencia": 0.624283318412701}, "confidence": 0.624283318412701, "input_tokens": 23, "latency_ms": 224.0521249999574} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.00862356684762083, "internet_problema_conexao": 0.040789925628067186, "marketplace_compra": 0.04870830158742041, "recarga_nao_creditada": 0.004339854881363137, "negociacao_divida": 0.021842925316649702, "recarga_saldo": 0.0053739190323517354, "vas_contratacao": 0.015302112259764356, "sem_correspondencia": 0.8550193944467627}, "confidence": 0.8550193944467627, "input_tokens": 24, "latency_ms": 219.86277500002416} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.19480804411977037, "suporte_sem_sinal": 0.35940240777257, "atendimento_humano": 0.07127334126010448, "sem_correspondencia": 0.37451620684755516}, "confidence": 0.37451620684755516, "input_tokens": 24, "latency_ms": 144.10391299998082} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.26182955540040914, "plano_troca": 0.019009996232124973, "roaming_pacote": 0.006834082780639757, "vas_cancelamento": 0.025311078911616113, "bonus_nao_recebido": 0.04511294892772047, "internet_consumo": 0.07329432676540827, "parceiros_ofertas": 0.12083943205071535, "vas_contratacao": 0.011417726070738016, "conta_pagamento_confirmacao": 0.029571674805467494, "atendimento_humano": 0.10672826334842704, "conta_contestacao": 0.05165958411757776, "sem_correspondencia": 0.24839133058915566}, "confidence": 0.26182955540040914, "input_tokens": 62, "latency_ms": 307.0334770000045} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_debito_automatico_digital": 0.09745365058220434, "roaming_duvida": 0.025425841270295547, "recarga_saldo": 0.006484584698018794, "desconto_retencao": 0.027835014550320968, "suporte_sem_sinal": 0.42986406757373286, "negociacao_religacao": 0.007900202988981678, "seguranca_perda_roubo": 0.06832161096572402, "sem_correspondencia": 0.33671502737072184}, "confidence": 0.42986406757373286, "input_tokens": 50, "latency_ms": 243.6419719999776} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.12476163109101406, "conta_vencimento": 0.0076060228512483145, "internet_pacote_adicional": 0.22027344737818488, "desconto_retencao": 0.01733093384486172, "suporte_chip_esim": 0.038760077847180274, "recarga_saldo": 0.006504765193762794, "troca_numero": 0.00268488262821225, "plano_nova_linha": 0.018233927377498904, "parceiros_ofertas": 0.16078838915805585, "conta_contestacao": 0.07312717451492937, "vas_cancelamento": 0.018072681925059945, "sem_correspondencia": 0.3118560661899916}, "confidence": 0.3118560661899916, "input_tokens": 47, "latency_ms": 293.6381760000586} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.02211091786849614, "portabilidade": 0.020925383282520093, "suporte_sem_sinal": 0.2618245325850536, "vas_contratacao": 0.015292622975047802, "roaming_cobranca": 0.0054945036011573006, "suporte_configuracao": 0.06270169060369772, "conta_debito_automatico_digital": 0.01574268835883208, "sem_correspondencia": 0.5959076607251953}, "confidence": 0.5959076607251953, "input_tokens": 48, "latency_ms": 230.46377200000734} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.02231657608164191, "vas_contratacao": 0.01895605888381381, "marketplace_compra": 0.040536264310171294, "sem_correspondencia": 0.9181911007243729}, "confidence": 0.9181911007243729, "input_tokens": 46, "latency_ms": 149.71005799998238} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.006482015819654049, "conta_segunda_via": 0.023778416025704154, "negociacao_divida": 0.007506838596208314, "roaming_cobranca": 0.004490375368877631, "reclamacao_atendimento": 0.112489939195095, "suporte_configuracao": 0.057795651595640644, "fidelidade_resgate": 0.029085170660103098, "conta_contestacao": 0.05541251616891937, "internet_consumo": 0.08432353880854992, "parceiros_ofertas": 0.08201039414087753, "seguranca_perda_roubo": 0.09944160981834078, "negociacao_religacao": 0.00925388904164417, "suporte_chip_esim": 0.07739857383406938, "plano_nova_linha": 0.024941956515533586, "portabilidade": 0.010100038501017641, "sem_correspondencia": 0.3154890759097647}, "confidence": 0.3154890759097647, "input_tokens": 45, "latency_ms": 387.61580599998524} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.058251554218771595, "plano_nova_linha": 0.015381750177966658, "seguranca_perda_roubo": 0.06027791463847162, "sem_correspondencia": 0.8660887809647901}, "confidence": 0.8660887809647901, "input_tokens": 45, "latency_ms": 147.23984900001597} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"roaming_cobranca": 0.003566470582727343, "suporte_chip_esim": 0.01705375632287216, "recarga_nao_creditada": 0.004520642893666533, "roaming_duvida": 0.009292160797926162, "reclamacao_atendimento": 0.0968383370968481, "marketplace_pedido": 0.04890797132358791, "marketplace_compra": 0.05120156170720877, "suporte_configuracao": 0.027859727901191685, "fidelidade_resgate": 0.016075511885278483, "troca_numero": 0.0030455511495948405, "conta_segunda_via": 0.017168238215409127, "plano_consulta": 0.04749975575600593, "seguranca_fraude": 0.08851396012168876, "suporte_sem_sinal": 0.4015838078652979, "portabilidade": 0.008152564729389548, "sem_correspondencia": 0.15871998165130674}, "confidence": 0.4015838078652979, "input_tokens": 44, "latency_ms": 485.8853900000213} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.028103086678637763, "suporte_configuracao": 0.08008297413463929, "conta_pagamento_confirmacao": 0.045698489312850095, "suporte_chip_esim": 0.023314531545124476, "seguranca_perda_roubo": 0.11080016775727022, "cancelamento_linha": 0.02153444630601337, "beneficios_consulta": 0.13204970759079296, "sem_correspondencia": 0.5584165966746718}, "confidence": 0.5584165966746718, "input_tokens": 45, "latency_ms": 240.18194799998582} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.004622372507309622, "desconto_retencao": 0.007117262844228321, "vas_cancelamento": 0.004436643961522803, "plano_consulta": 0.25998202946900595, "internet_consumo": 0.08407249618781366, "portabilidade": 0.0069587996991643565, "roaming_pacote": 0.004029359820474939, "plano_troca": 0.009106925100861552, "plano_nova_linha": 0.01273079637028021, "cadastro_atualizacao": 0.032467701765654534, "negociacao_religacao": 0.0068876117271820785, "bonus_nao_recebido": 0.030569576880026483, "reclamacao_atendimento": 0.13967866232337972, "conta_segunda_via": 0.05716629169437551, "conta_contestacao": 0.046184366448285843, "sem_correspondencia": 0.2939891032004344}, "confidence": 0.2939891032004344, "input_tokens": 45, "latency_ms": 384.192674000019} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11466918554646452, "negociacao_divida": 0.027934680817671954, "internet_problema_conexao": 0.27112259678095535, "fidelidade_pontos": 0.10276789666544199, "plano_consulta": 0.09320431678617949, "vas_contratacao": 0.017813505090569465, "roaming_pacote": 0.011278942833051805, "sem_correspondencia": 0.36120887547966546}, "confidence": 0.36120887547966546, "input_tokens": 44, "latency_ms": 211.3534200000231} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.009011194659388292, "seguranca_fraude": 0.04155690791938518, "portabilidade": 0.0051840271466660915, "internet_pacote_adicional": 0.22572058972875883, "recarga_nao_creditada": 0.0049828731206052685, "negociacao_divida": 0.006336574174171198, "vas_cancelamento": 0.006135497447880792, "vas_consulta": 0.14917174839664757, "conta_vencimento": 0.00357987763091509, "suporte_sem_sinal": 0.24594192654792438, "atendimento_humano": 0.18651612802736106, "sem_correspondencia": 0.11586265520029626}, "confidence": 0.24594192654792438, "input_tokens": 46, "latency_ms": 304.6834870000339} +{"id": "g0333-oos_ininteligivel-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.11670685351957448, "plano_troca": 0.028156179303703045, "plano_consulta": 0.17756563886324445, "seguranca_fraude": 0.07756296652595517, "conta_segunda_via": 0.038996123337692166, "roaming_duvida": 0.018016310525987896, "beneficios_consulta": 0.13471040119959726, "internet_problema_conexao": 0.06706158808736819, "atendimento_humano": 0.07793724648337354, "negociacao_religacao": 0.01099404813470103, "desconto_retencao": 0.0137395557214204, "sem_correspondencia": 0.2385530882973824}, "confidence": 0.2385530882973824, "input_tokens": 39, "latency_ms": 341.0675300000321} +{"id": "g0333-oos_ininteligivel-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.01340335391305341, "cadastro_atualizacao": 0.0679761528676118, "internet_problema_conexao": 0.08495811928157242, "fidelidade_pontos": 0.12683210983502619, "troca_numero": 0.003962699235319363, "negociacao_divida": 0.015169432047692714, "internet_consumo": 0.05284150944259369, "fidelidade_resgate": 0.022273828708965434, "conta_segunda_via": 0.03047188675838962, "conta_vencimento": 0.006160231169457037, "plano_consulta": 0.061705058923995665, "sem_correspondencia": 0.5142456178163226}, "confidence": 0.5142456178163226, "input_tokens": 41, "latency_ms": 277.76966999999786} +{"id": "g0333-oos_ininteligivel-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.11769563628000258, "conta_explicacao": 0.06917373045886298, "vas_cancelamento": 0.030246598448859352, "roaming_duvida": 0.04206475215549277, "plano_troca": 0.03599487966674924, "internet_problema_conexao": 0.12244196901368556, "recarga_realizar": 0.00979995441753447, "sem_correspondencia": 0.572582479558813}, "confidence": 0.572582479558813, "input_tokens": 51, "latency_ms": 218.63102299994353} +{"id": "g0333-oos_ininteligivel-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.09109954299461119, "conta_debito_automatico_digital": 0.008418278550114934, "negociacao_religacao": 0.0054979700099156105, "seguranca_perda_roubo": 0.01677867540372016, "recarga_nao_creditada": 0.0018790059933650382, "conta_pagamento_confirmacao": 0.025250199526688725, "marketplace_pedido": 0.04221992085047039, "sem_correspondencia": 0.8088564066711139}, "confidence": 0.8088564066711139, "input_tokens": 40, "latency_ms": 228.84147500008112} +{"id": "g0333-oos_ininteligivel-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.017894280857755195, "marketplace_compra": 0.030698684603829962, "fidelidade_pontos": 0.02485803298358393, "conta_vencimento": 0.005300112935806189, "internet_problema_conexao": 0.03524387212640574, "vas_consulta": 0.15326675587103905, "atendimento_humano": 0.08538407729007955, "roaming_cobranca": 0.01280888061363674, "negociacao_religacao": 0.009841882504574514, "plano_nova_linha": 0.019380321491561662, "internet_consumo": 0.06558164874784515, "sem_correspondencia": 0.5397414499738823}, "confidence": 0.5397414499738823, "input_tokens": 42, "latency_ms": 292.9870770000207} +{"id": "g0333-oos_ininteligivel-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.020470577485639668, "conta_pagamento_confirmacao": 0.02174478329992128, "reclamacao_atendimento": 0.033319080216647805, "conta_segunda_via": 0.027389565125093183, "internet_pacote_adicional": 0.6929384850742022, "fidelidade_resgate": 0.01056984404439181, "conta_explicacao": 0.025702781524941428, "sem_correspondencia": 0.16786488322916265}, "confidence": 0.6929384850742022, "input_tokens": 40, "latency_ms": 227.6081999999633} +{"id": "g0333-oos_ininteligivel-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.004719904421721023, "cancelamento_linha": 0.0064615539300893615, "desconto_retencao": 0.018787575080778027, "vas_consulta": 0.2414428041257253, "internet_consumo": 0.06503826101146638, "negociacao_religacao": 0.010173155490341455, "marketplace_pedido": 0.07334683521282448, "internet_pacote_adicional": 0.23459186144990324, "roaming_pacote": 0.004064135079318459, "fidelidade_pontos": 0.11894673344534847, "vas_cancelamento": 0.006175523359259521, "suporte_chip_esim": 0.01645232480316708, "fidelidade_resgate": 0.01874379360842099, "conta_segunda_via": 0.021452744503667347, "portabilidade": 0.008257071133865722, "sem_correspondencia": 0.15134572334410318}, "confidence": 0.2414428041257253, "input_tokens": 37, "latency_ms": 401.2719830000151} +{"id": "g0333-oos_ininteligivel-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.025934837758541107, "conta_explicacao": 0.016020067036151886, "cadastro_atualizacao": 0.028228849172592163, "sem_correspondencia": 0.9298162460327148}, "confidence": 0.9298162460327148, "input_tokens": 43, "latency_ms": 153.78872700000557} +{"id": "g0333-oos_ininteligivel-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.021911615526221336, "atendimento_humano": 0.0345989913070565, "plano_troca": 0.008731265560473564, "sem_correspondencia": 0.9347581276062487}, "confidence": 0.9347581276062487, "input_tokens": 38, "latency_ms": 150.32590900000287} +{"id": "g0333-oos_ininteligivel-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.008061224729849067, "cadastro_atualizacao": 0.03577848211304534, "parceiros_ofertas": 0.08616379047832287, "sem_correspondencia": 0.8699965026787827}, "confidence": 0.8699965026787827, "input_tokens": 44, "latency_ms": 147.00799799993547} +{"id": "g0333-oos_ininteligivel-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_nova_linha": 0.037208268834691194, "vas_consulta": 0.20095750429942824, "plano_troca": 0.012571617799423514, "parceiros_ofertas": 0.042896433566175875, "conta_explicacao": 0.030772252029995967, "suporte_chip_esim": 0.02163035741280392, "recarga_realizar": 0.003746595695930223, "internet_pacote_adicional": 0.3951277080733765, "vas_contratacao": 0.02490769292943255, "roaming_duvida": 0.010491455616255483, "negociacao_religacao": 0.010414721150666396, "sem_correspondencia": 0.20927539259182015}, "confidence": 0.3951277080733765, "input_tokens": 39, "latency_ms": 300.16911899997467} +{"id": "g0333-oos_ininteligivel-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.12277184072329936, "portabilidade": 0.01368993853741503, "internet_pacote_adicional": 0.17808149240861995, "internet_problema_conexao": 0.07714780942389547, "troca_numero": 0.0045124803298275075, "desconto_retencao": 0.03312088826042829, "seguranca_fraude": 0.06582142222629479, "sem_correspondencia": 0.5048541280902196}, "confidence": 0.5048541280902196, "input_tokens": 42, "latency_ms": 224.46309700001166} +{"id": "g0338-oos_ininteligivel-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.29079870029363714, "vas_consulta": 0.0954961499721711, "negociacao_religacao": 0.006785807814742168, "troca_numero": 0.0019473204584842974, "plano_consulta": 0.15155731475031148, "roaming_duvida": 0.01309104292586063, "bonus_nao_recebido": 0.03097905286762875, "internet_problema_conexao": 0.06268901515847815, "roaming_pacote": 0.007895500572893024, "marketplace_pedido": 0.034160827106842345, "conta_explicacao": 0.03135432744468188, "negociacao_divida": 0.007643147074216371, "recarga_nao_creditada": 0.005674057764978721, "plano_nova_linha": 0.013260536187589324, "fidelidade_resgate": 0.011348444286833514, "sem_correspondencia": 0.23531875532065108}, "confidence": 0.29079870029363714, "input_tokens": 33, "latency_ms": 402.83703099999} +{"id": "g0338-oos_ininteligivel-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.05475040091480612, "seguranca_perda_roubo": 0.0723493538161812, "internet_problema_conexao": 0.05501229254515142, "sem_correspondencia": 0.8178879527238613}, "confidence": 0.8178879527238613, "input_tokens": 29, "latency_ms": 167.07801600000494} +{"id": "g0338-oos_ininteligivel-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.023019089367635907, "conta_debito_automatico_digital": 0.02353791238924981, "cadastro_atualizacao": 0.04402027101826228, "internet_consumo": 0.06480900682230523, "desconto_retencao": 0.05965967608589587, "recarga_realizar": 0.010940243980693116, "troca_numero": 0.003315545252154272, "recarga_saldo": 0.005494154302755209, "suporte_chip_esim": 0.06870421490496277, "seguranca_fraude": 0.15471086772974113, "fidelidade_resgate": 0.047768277985995616, "sem_correspondencia": 0.4940207401603488}, "confidence": 0.4940207401603488, "input_tokens": 29, "latency_ms": 286.0001270000794} +{"id": "g0338-oos_ininteligivel-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 20, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.10293480430056277, "conta_contestacao": 0.08182170882530461, "conta_pagamento_confirmacao": 0.03288891197451047, "marketplace_pedido": 0.04628951739400514, "roaming_duvida": 0.01944823174879156, "conta_debito_automatico_digital": 0.010229254941864009, "conta_vencimento": 0.007034782986735643, "sem_correspondencia": 0.6993527878282257}, "confidence": 0.6993527878282257, "input_tokens": 28, "latency_ms": 239.52425800007404} +{"id": "g0338-oos_ininteligivel-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.009135075372917642, "conta_explicacao": 0.04850391914994608, "recarga_saldo": 0.007005798051425344, "vas_consulta": 0.09287830909288367, "internet_pacote_adicional": 0.4271718776480121, "conta_segunda_via": 0.030709435845082192, "negociacao_divida": 0.012105089289764708, "conta_contestacao": 0.04234978769616087, "fidelidade_resgate": 0.014101932534486388, "internet_problema_conexao": 0.0690014471542818, "bonus_nao_recebido": 0.023445154788008293, "sem_correspondencia": 0.22359217337703086}, "confidence": 0.4271718776480121, "input_tokens": 26, "latency_ms": 314.50640200000635} +{"id": "g0338-oos_ininteligivel-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.006697706289937576, "vas_consulta": 0.09003048106252817, "parceiros_ofertas": 0.031102571366952197, "sem_correspondencia": 0.872169241280582}, "confidence": 0.872169241280582, "input_tokens": 28, "latency_ms": 133.6197189999666} +{"id": "g0338-oos_ininteligivel-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 13, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.0039771241339614455, "plano_troca": 0.008331827862025288, "internet_pacote_adicional": 0.5726799398192574, "conta_explicacao": 0.01845548870182148, "vas_consulta": 0.10395631992422022, "plano_consulta": 0.05126744907532909, "suporte_chip_esim": 0.006906438654275064, "sem_correspondencia": 0.23442541182911}, "confidence": 0.5726799398192574, "input_tokens": 26, "latency_ms": 216.75708800000848} +{"id": "g0338-oos_ininteligivel-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.102190391466464, "fidelidade_resgate": 0.025287043609406396, "suporte_chip_esim": 0.02828370627731847, "negociacao_divida": 0.014969708579225662, "vas_consulta": 0.15526715108982564, "plano_consulta": 0.06150566115935668, "bonus_nao_recebido": 0.023523178236373996, "fidelidade_pontos": 0.08679419861019085, "cadastro_atualizacao": 0.03156277948088584, "roaming_cobranca": 0.006661927408170939, "troca_numero": 0.004736491536325207, "sem_correspondencia": 0.45921776254645635}, "confidence": 0.45921776254645635, "input_tokens": 32, "latency_ms": 298.02633300005255} +{"id": "g0338-oos_ininteligivel-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.020409325004680758, "recarga_realizar": 0.006180812564431049, "conta_segunda_via": 0.024930693046641673, "sem_correspondencia": 0.9484791693842465}, "confidence": 0.9484791693842465, "input_tokens": 28, "latency_ms": 147.8599879999365} +{"id": "g0338-oos_ininteligivel-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 34, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.0692488048641037, "conta_segunda_via": 0.044775299866985724, "vas_contratacao": 0.01931693995254409, "plano_nova_linha": 0.020398995136550087, "internet_pacote_adicional": 0.45452614958468, "negociacao_divida": 0.013592636055344063, "roaming_duvida": 0.01488285578794256, "negociacao_religacao": 0.010428571238315547, "fidelidade_pontos": 0.032658686108284624, "cadastro_atualizacao": 0.02968787350397825, "recarga_realizar": 0.0037146552284617446, "sem_correspondencia": 0.2867685326728096}, "confidence": 0.45452614958468, "input_tokens": 31, "latency_ms": 302.95176300001003} diff --git a/reports/test/predictions-gliner-cpu-r3.jsonl b/reports/test/predictions-gliner-cpu-r3.jsonl new file mode 100644 index 0000000..d2a0994 --- /dev/null +++ b/reports/test/predictions-gliner-cpu-r3.jsonl @@ -0,0 +1,1744 @@ +{"id": "g0000-conta_segunda_via-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": true, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.010102132368234418, "conta_pagamento_confirmacao": 0.06592573992045604, "conta_contestacao": 0.10782858019452544, "recarga_realizar": 0.0035049761759745114, "marketplace_compra": 0.023820832449358807, "conta_explicacao": 0.06559044144075973, "conta_debito_automatico_digital": 0.013472589708076849, "sem_correspondencia": 0.7097547077426142}, "confidence": 0.7097547077426142, "input_tokens": 32, "latency_ms": 281.6252009999971} +{"id": "g0000-conta_segunda_via-curto_neutro-01-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.06354826250805387, "conta_debito_automatico_digital": 0.023514395821778764, "conta_vencimento": 0.018396402372667774, "conta_pagamento_confirmacao": 0.07260950899393888, "conta_segunda_via": 0.43229860068289894, "conta_explicacao": 0.06643472899108199, "fidelidade_resgate": 0.022135448047869693, "sem_correspondencia": 0.3010626525817101}, "confidence": 0.43229860068289894, "input_tokens": 36, "latency_ms": 230.95618500002502} +{"id": "g0000-conta_segunda_via-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.007321204566434379, "recarga_nao_creditada": 0.0009676523611711758, "conta_contestacao": 0.019806956328852227, "conta_explicacao": 0.019733247743960933, "conta_vencimento": 0.0018209179513938862, "conta_segunda_via": 0.8645092390808986, "conta_pagamento_confirmacao": 0.012095152793767404, "sem_correspondencia": 0.07374562917352141}, "confidence": 0.8645092390808986, "input_tokens": 31, "latency_ms": 218.05753399996775} +{"id": "g0000-conta_segunda_via-curto_neutro-03-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.14077057154134767, "conta_contestacao": 0.11758493062235312, "conta_segunda_via": 0.20567612656468343, "sem_correspondencia": 0.5359683712716158}, "confidence": 0.5359683712716158, "input_tokens": 32, "latency_ms": 142.81453099999908} +{"id": "g0000-conta_segunda_via-curto_neutro-04-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.09126776946891743, "conta_segunda_via": 0.50245289590807, "conta_debito_automatico_digital": 0.02292497950815653, "conta_explicacao": 0.06377599210172914, "conta_pagamento_confirmacao": 0.07955693976328876, "conta_vencimento": 0.009339084587830549, "roaming_duvida": 0.007796602105816767, "sem_correspondencia": 0.2228857365561909}, "confidence": 0.50245289590807, "input_tokens": 36, "latency_ms": 222.30960899997854} +{"id": "g0000-conta_segunda_via-curto_neutro-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1618028839986073, "suporte_chip_esim": 0.025918186945959123, "conta_explicacao": 0.08493591639368439, "conta_pagamento_confirmacao": 0.08642615913685399, "cancelamento_linha": 0.009069326114093439, "conta_debito_automatico_digital": 0.08234405318187048, "plano_troca": 0.012689215755164986, "portabilidade": 0.018150310523893615, "plano_consulta": 0.06297740932794973, "conta_segunda_via": 0.16666374697046596, "conta_vencimento": 0.008293534428224066, "sem_correspondencia": 0.28072925722323294}, "confidence": 0.28072925722323294, "input_tokens": 37, "latency_ms": 304.29064600002675} +{"id": "g0000-conta_segunda_via-curto_neutro-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11661758845124262, "conta_segunda_via": 0.36209543999887345, "conta_explicacao": 0.13045395716348354, "sem_correspondencia": 0.3908330143864004}, "confidence": 0.3908330143864004, "input_tokens": 29, "latency_ms": 145.06853099999262} +{"id": "g0000-conta_segunda_via-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.013468170823913599, "conta_pagamento_confirmacao": 0.1713229274547882, "conta_debito_automatico_digital": 0.03062065594848583, "conta_contestacao": 0.07085668190670959, "conta_explicacao": 0.06738792968599981, "atendimento_humano": 0.04628312260793791, "bonus_nao_recebido": 0.01192789818812732, "sem_correspondencia": 0.5881326133840378}, "confidence": 0.5881326133840378, "input_tokens": 35, "latency_ms": 222.3696030000042} +{"id": "g0000-conta_segunda_via-curto_neutro-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.11765081271085684, "conta_segunda_via": 0.14556611871021635, "recarga_realizar": 0.0063548198944681335, "conta_vencimento": 0.00873316346574812, "conta_contestacao": 0.10766944138794987, "conta_pagamento_confirmacao": 0.06904663049085116, "conta_explicacao": 0.08185218160247176, "sem_correspondencia": 0.4631268317374378}, "confidence": 0.4631268317374378, "input_tokens": 35, "latency_ms": 240.33796999998458} +{"id": "g0000-conta_segunda_via-curto_neutro-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"vas_contratacao": 0.01551414701277797, "conta_debito_automatico_digital": 0.019155084524876288, "plano_troca": 0.002774074126609289, "conta_vencimento": 0.003741239320627378, "conta_explicacao": 0.03184059168866031, "marketplace_pedido": 0.03231336081598805, "recarga_nao_creditada": 0.0021001307143325753, "conta_segunda_via": 0.42844893271462864, "vas_consulta": 0.15552411517220585, "conta_contestacao": 0.02679609987505046, "suporte_configuracao": 0.007838493914424854, "marketplace_compra": 0.02205649512374811, "portabilidade": 0.006884304138966296, "fidelidade_pontos": 0.007092474751721179, "conta_pagamento_confirmacao": 0.1481150196254038, "sem_correspondencia": 0.08980543647997896}, "confidence": 0.42844893271462864, "input_tokens": 36, "latency_ms": 468.45546599996624} +{"id": "g0000-conta_segunda_via-curto_neutro-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8280825045875169, "recarga_nao_creditada": 0.0013897281651050306, "conta_explicacao": 0.02431919433653092, "conta_vencimento": 0.0026836884295501837, "conta_debito_automatico_digital": 0.0024659622075323645, "conta_pagamento_confirmacao": 0.03553943347594516, "conta_contestacao": 0.012368269305013998, "sem_correspondencia": 0.09315121949280544}, "confidence": 0.8280825045875169, "input_tokens": 31, "latency_ms": 204.31467199995268} +{"id": "g0000-conta_segunda_via-curto_neutro-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.27694062728043634, "conta_contestacao": 0.1073199595618272, "conta_explicacao": 0.15405727004663528, "sem_correspondencia": 0.46168214311110123}, "confidence": 0.46168214311110123, "input_tokens": 32, "latency_ms": 135.0650480000013} +{"id": "g0001-conta_segunda_via-informal_abreviado-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8206723399514034, "fidelidade_pontos": 0.008976897670835156, "conta_vencimento": 0.0021870279315047447, "conta_debito_automatico_digital": 0.004039688655676978, "suporte_configuracao": 0.00721860415233768, "plano_consulta": 0.007543498876310363, "desconto_retencao": 0.0023537950010855927, "conta_explicacao": 0.018127274686906957, "conta_contestacao": 0.0164844102373408, "portabilidade": 0.005914469691374229, "conta_pagamento_confirmacao": 0.024688642534850033, "sem_correspondencia": 0.08179335061037402}, "confidence": 0.8206723399514034, "input_tokens": 50, "latency_ms": 317.06608199999664} +{"id": "g0001-conta_segunda_via-informal_abreviado-01-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.06871721119691855, "conta_segunda_via": 0.43111321149393034, "conta_vencimento": 0.005488235946095491, "conta_debito_automatico_digital": 0.04519459213747115, "conta_pagamento_confirmacao": 0.07641812381904427, "conta_explicacao": 0.09431537201216521, "suporte_configuracao": 0.029966283464014275, "sem_correspondencia": 0.24878696993036067}, "confidence": 0.43111321149393034, "input_tokens": 49, "latency_ms": 234.62069300001076} +{"id": "g0001-conta_segunda_via-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.15555259831658952, "bonus_nao_recebido": 0.046787258978358844, "conta_vencimento": 0.007805365261334189, "conta_debito_automatico_digital": 0.04138509249644966, "conta_explicacao": 0.12608295878713047, "internet_consumo": 0.10977854008435754, "conta_contestacao": 0.08177278320317838, "sem_correspondencia": 0.43083540287260136}, "confidence": 0.43083540287260136, "input_tokens": 48, "latency_ms": 223.81071899997096} +{"id": "g0001-conta_segunda_via-informal_abreviado-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 0.013688108269583148, "conta_segunda_via": 0.9095049115120756, "conta_vencimento": 0.017938591955436838, "conta_debito_automatico_digital": 0.0016365397402168494, "conta_contestacao": 0.009753525483067097, "conta_explicacao": 0.012438863804020674, "plano_troca": 0.0022607930528346703, "sem_correspondencia": 0.03277866618276511}, "confidence": 0.9095049115120756, "input_tokens": 49, "latency_ms": 227.300605000039} +{"id": "g0001-conta_segunda_via-informal_abreviado-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.395200263932335, "conta_contestacao": 0.08364586142609541, "conta_debito_automatico_digital": 0.016721659492624014, "conta_pagamento_confirmacao": 0.0572540323597364, "bonus_nao_recebido": 0.024459180214480486, "conta_explicacao": 0.09771191618815454, "conta_vencimento": 0.00930782177914764, "sem_correspondencia": 0.3156992646074265}, "confidence": 0.395200263932335, "input_tokens": 50, "latency_ms": 253.05854200001932} +{"id": "g0001-conta_segunda_via-informal_abreviado-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.05994319756666093, "conta_debito_automatico_digital": 0.017908570812647913, "conta_pagamento_confirmacao": 0.0589062146108345, "conta_contestacao": 0.0556916654229048, "fidelidade_pontos": 0.01739520719669442, "conta_vencimento": 0.007762365302790505, "conta_segunda_via": 0.47007863465953514, "sem_correspondencia": 0.31231414442793176}, "confidence": 0.47007863465953514, "input_tokens": 46, "latency_ms": 334.5034010000063} +{"id": "g0001-conta_segunda_via-informal_abreviado-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_nova_linha": 0.0036811086106367467, "conta_vencimento": 0.0009592210466367535, "conta_pagamento_confirmacao": 0.014877286829708484, "conta_debito_automatico_digital": 0.004769094782880615, "conta_segunda_via": 0.9065087492506084, "conta_contestacao": 0.009191536400229657, "conta_explicacao": 0.012315902002205479, "sem_correspondencia": 0.04769710107709389}, "confidence": 0.9065087492506084, "input_tokens": 50, "latency_ms": 300.7812619999868} +{"id": "g0001-conta_segunda_via-informal_abreviado-07-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.45641812682151794, "conta_contestacao": 0.12689633667469025, "conta_explicacao": 0.1080380529165268, "sem_correspondencia": 0.308647483587265}, "confidence": 0.45641812682151794, "input_tokens": 53, "latency_ms": 157.9988320000325} +{"id": "g0001-conta_segunda_via-informal_abreviado-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"fidelidade_pontos": 0.03478096973385661, "conta_contestacao": 0.04051066766738881, "conta_explicacao": 0.04621111089473253, "internet_pacote_adicional": 0.08078354259245958, "conta_debito_automatico_digital": 0.013702579533357283, "conta_vencimento": 0.002362900765512142, "conta_pagamento_confirmacao": 0.05614033624399053, "atendimento_humano": 0.022594054437152292, "troca_numero": 0.0015259075049215403, "conta_segunda_via": 0.5870982704467084, "seguranca_fraude": 0.024597249302385486, "sem_correspondencia": 0.08969241087753488}, "confidence": 0.5870982704467084, "input_tokens": 48, "latency_ms": 432.63120500000696} +{"id": "g0001-conta_segunda_via-informal_abreviado-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8965167481600881, "conta_explicacao": 0.02525673474565376, "conta_contestacao": 0.030211465551414653, "sem_correspondencia": 0.04801505154284351}, "confidence": 0.8965167481600881, "input_tokens": 50, "latency_ms": 232.57207500000732} +{"id": "g0001-conta_segunda_via-informal_abreviado-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"seguranca_fraude": 0.19129602179031024, "conta_vencimento": 0.002832404041024113, "conta_explicacao": 0.07817701818813319, "conta_debito_automatico_digital": 0.031202693696445485, "troca_numero": 0.003067000234150555, "conta_pagamento_confirmacao": 0.03531561339608987, "recarga_realizar": 0.0036816624093052807, "conta_contestacao": 0.06525694431506014, "marketplace_pedido": 0.06022214380988201, "internet_problema_conexao": 0.03105472144384217, "conta_segunda_via": 0.38953455402868525, "sem_correspondencia": 0.10835922264707168}, "confidence": 0.38953455402868525, "input_tokens": 49, "latency_ms": 414.3079250000028} +{"id": "g0001-conta_segunda_via-informal_abreviado-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8942748271255876, "conta_contestacao": 0.02021870246471708, "conta_explicacao": 0.02283897089235318, "sem_correspondencia": 0.06266749951734212}, "confidence": 0.8942748271255876, "input_tokens": 50, "latency_ms": 152.52523899999915} +{"id": "g0002-conta_segunda_via-erros_digitacao-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.3044800500038273, "conta_vencimento": 0.02751847206173335, "conta_debito_automatico_digital": 0.02782831936105757, "conta_contestacao": 0.0762413750098825, "conta_pagamento_confirmacao": 0.08642866575159255, "conta_explicacao": 0.12030480213860723, "roaming_duvida": 0.01718629732784644, "sem_correspondencia": 0.3400120183454531}, "confidence": 0.3400120183454531, "input_tokens": 35, "latency_ms": 231.03908199999523} +{"id": "g0002-conta_segunda_via-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.16065329014038127, "atendimento_humano": 0.06233548629404071, "recarga_nao_creditada": 0.030782130904828554, "portabilidade": 0.021071754003469757, "conta_contestacao": 0.12827552616083016, "plano_consulta": 0.045386708427468156, "desconto_retencao": 0.024943675381249274, "cancelamento_linha": 0.008059535956763925, "conta_pagamento_confirmacao": 0.09802998419795214, "conta_vencimento": 0.010539748509605443, "conta_explicacao": 0.0539466877664125, "sem_correspondencia": 0.3559754722569981}, "confidence": 0.3559754722569981, "input_tokens": 39, "latency_ms": 297.693870000046} +{"id": "g0002-conta_segunda_via-erros_digitacao-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"roaming_duvida": 0.004939831117892737, "conta_vencimento": 0.006400900293188243, "conta_pagamento_confirmacao": 0.0354208256772565, "conta_segunda_via": 0.797768932185971, "conta_contestacao": 0.024209213765931797, "internet_problema_conexao": 0.007056488555406384, "vas_contratacao": 0.00688518433178624, "cancelamento_linha": 0.001088179355049484, "conta_debito_automatico_digital": 0.0033366171974682545, "fidelidade_resgate": 0.0064879305296494955, "conta_explicacao": 0.032991478066100706, "sem_correspondencia": 0.07341441892429912}, "confidence": 0.797768932185971, "input_tokens": 41, "latency_ms": 327.30949200004034} +{"id": "g0002-conta_segunda_via-erros_digitacao-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.09206827622758834, "fidelidade_pontos": 0.03462075401771867, "internet_consumo": 0.04800157565621688, "conta_pagamento_confirmacao": 0.14262592626472556, "conta_contestacao": 0.04062438336405457, "conta_vencimento": 0.005005822924363626, "plano_nova_linha": 0.009528617263671275, "conta_explicacao": 0.051466579881187295, "internet_pacote_adicional": 0.07931659278324116, "reclamacao_atendimento": 0.03346644675514606, "conta_segunda_via": 0.2938927973865904, "sem_correspondencia": 0.16938222747549617}, "confidence": 0.2938927973865904, "input_tokens": 34, "latency_ms": 305.7397660000447} +{"id": "g0002-conta_segunda_via-erros_digitacao-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.19476137474890426, "conta_segunda_via": 0.15814993804246372, "conta_explicacao": 0.14602952760369994, "sem_correspondencia": 0.5010591596049321}, "confidence": 0.5010591596049321, "input_tokens": 31, "latency_ms": 154.18097299999545} +{"id": "g0002-conta_segunda_via-erros_digitacao-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11457279386682546, "conta_segunda_via": 0.20201340603748524, "conta_explicacao": 0.11939355764427438, "sem_correspondencia": 0.5640202424514149}, "confidence": 0.5640202424514149, "input_tokens": 31, "latency_ms": 143.148535000023} +{"id": "g0002-conta_segunda_via-erros_digitacao-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.1515747354692261, "bonus_nao_recebido": 0.09957648881796405, "atendimento_humano": 0.0651862353472084, "internet_problema_conexao": 0.053873121801076555, "conta_pagamento_confirmacao": 0.04799818666291644, "conta_vencimento": 0.005079251368730003, "roaming_duvida": 0.01491096421284565, "conta_segunda_via": 0.2170047314452516, "conta_explicacao": 0.05047841399449462, "portabilidade": 0.009833768272898082, "conta_contestacao": 0.04649893995893875, "sem_correspondencia": 0.23798516264844977}, "confidence": 0.23798516264844977, "input_tokens": 40, "latency_ms": 323.44101600000386} +{"id": "g0002-conta_segunda_via-erros_digitacao-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.023646581015074792, "parceiros_ofertas": 0.05515116242580334, "internet_pacote_adicional": 0.18770385561896666, "marketplace_pedido": 0.05962588410390425, "conta_contestacao": 0.14428887710362304, "conta_vencimento": 0.014051856867851566, "seguranca_perda_roubo": 0.03629686544819597, "conta_explicacao": 0.09711383657374671, "recarga_saldo": 0.008740766571488763, "negociacao_divida": 0.012995862837107502, "conta_debito_automatico_digital": 0.0465641898018012, "marketplace_compra": 0.07614832825764878, "negociacao_religacao": 0.009767191111617874, "roaming_duvida": 0.008575866602723924, "conta_pagamento_confirmacao": 0.05331920256271278, "sem_correspondencia": 0.16600967309773285}, "confidence": 0.18770385561896666, "input_tokens": 39, "latency_ms": 493.5606820000089} +{"id": "g0002-conta_segunda_via-erros_digitacao-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.10087447757277027, "conta_contestacao": 0.11321001570165064, "conta_segunda_via": 0.571826960335555, "sem_correspondencia": 0.21408854639002403}, "confidence": 0.571826960335555, "input_tokens": 47, "latency_ms": 164.12113600000566} +{"id": "g0002-conta_segunda_via-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.030240486064265198, "conta_contestacao": 0.14373252090263688, "conta_explicacao": 0.12753546499254204, "sem_correspondencia": 0.6984915280405559}, "confidence": 0.6984915280405559, "input_tokens": 37, "latency_ms": 132.73525200003178} +{"id": "g0002-conta_segunda_via-erros_digitacao-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.11408161892555592, "conta_segunda_via": 0.16607462627594982, "conta_vencimento": 0.011248405604783329, "conta_pagamento_confirmacao": 0.21758958200168751, "conta_contestacao": 0.05982326244128855, "conta_explicacao": 0.06662665611571274, "plano_consulta": 0.03297096268793304, "sem_correspondencia": 0.33158488594708907}, "confidence": 0.33158488594708907, "input_tokens": 36, "latency_ms": 214.83519700001352} +{"id": "g0002-conta_segunda_via-erros_digitacao-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.2273807691587565, "conta_vencimento": 0.007256213629664582, "conta_explicacao": 0.06939569167342552, "conta_segunda_via": 0.24031259298557484, "conta_contestacao": 0.05775034098141149, "conta_debito_automatico_digital": 0.014925204328635366, "conta_pagamento_confirmacao": 0.05596587103579842, "sem_correspondencia": 0.32701331620673324}, "confidence": 0.32701331620673324, "input_tokens": 42, "latency_ms": 219.5680140000036} +{"id": "g0008-conta_contestacao-informal_abreviado-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.27149861646445667, "plano_consulta": 0.056371479386516224, "conta_explicacao": 0.14193604675030638, "sem_correspondencia": 0.5301938573987207}, "confidence": 0.5301938573987207, "input_tokens": 45, "latency_ms": 141.0032730000239} +{"id": "g0008-conta_contestacao-informal_abreviado-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.037058489812407946, "conta_vencimento": 0.012533277112242103, "conta_segunda_via": 0.03683329600002387, "roaming_cobranca": 0.008685115327329945, "conta_explicacao": 0.10096772635716007, "conta_debito_automatico_digital": 0.043071559483858685, "conta_contestacao": 0.5075456215981496, "sem_correspondencia": 0.2533049143088277}, "confidence": 0.5075456215981496, "input_tokens": 42, "latency_ms": 208.8573479999809} +{"id": "g0008-conta_contestacao-informal_abreviado-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.15811147193332178, "roaming_cobranca": 0.007160223269207429, "conta_contestacao": 0.0982134813924916, "vas_cancelamento": 0.028876161928899934, "conta_explicacao": 0.2180284018505056, "conta_vencimento": 0.02155512253007694, "conta_debito_automatico_digital": 0.03772082647165499, "sem_correspondencia": 0.4303343106238417}, "confidence": 0.4303343106238417, "input_tokens": 48, "latency_ms": 216.58703299999615} +{"id": "g0008-conta_contestacao-informal_abreviado-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.15479784715776368, "vas_cancelamento": 0.02582661043382196, "fidelidade_pontos": 0.0222138385696912, "reclamacao_atendimento": 0.07535246502328322, "conta_vencimento": 0.011282037742530575, "internet_problema_conexao": 0.019759214830832025, "marketplace_compra": 0.06893953382158428, "conta_segunda_via": 0.038883587999650616, "roaming_cobranca": 0.005615895511866303, "vas_consulta": 0.11373227080739366, "portabilidade": 0.016198824276978416, "parceiros_ofertas": 0.038243761898895216, "conta_pagamento_confirmacao": 0.07050047526115834, "conta_debito_automatico_digital": 0.03075958056169641, "conta_explicacao": 0.12380000260109099, "sem_correspondencia": 0.1840940535017631}, "confidence": 0.1840940535017631, "input_tokens": 46, "latency_ms": 468.4631799999579} +{"id": "g0008-conta_contestacao-informal_abreviado-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.06971310431357211, "vas_cancelamento": 0.020127822442228667, "conta_segunda_via": 0.04999297203070036, "atendimento_humano": 0.08488282828087815, "conta_vencimento": 0.010440551087583098, "conta_pagamento_confirmacao": 0.10066253869786525, "conta_debito_automatico_digital": 0.028228657592242783, "conta_explicacao": 0.10488093798486818, "conta_contestacao": 0.16581331749287834, "roaming_cobranca": 0.007165954510178186, "marketplace_pedido": 0.02689651620831412, "sem_correspondencia": 0.33119479935869073}, "confidence": 0.33119479935869073, "input_tokens": 39, "latency_ms": 314.41811400003417} +{"id": "g0008-conta_contestacao-informal_abreviado-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05293769616180474, "roaming_cobranca": 0.010468015895717527, "conta_contestacao": 0.30999256508393025, "sem_correspondencia": 0.6266017228585474}, "confidence": 0.6266017228585474, "input_tokens": 48, "latency_ms": 153.78241600001274} +{"id": "g0008-conta_contestacao-informal_abreviado-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.016062151176923247, "roaming_cobranca": 0.008277493290042232, "conta_segunda_via": 0.06077354598419748, "vas_cancelamento": 0.03708788272950392, "conta_contestacao": 0.16749535017427444, "conta_debito_automatico_digital": 0.05166856050330645, "conta_explicacao": 0.15382261130167083, "sem_correspondencia": 0.5048124048400814}, "confidence": 0.5048124048400814, "input_tokens": 37, "latency_ms": 231.50900499996396} +{"id": "g0008-conta_contestacao-informal_abreviado-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_debito_automatico_digital": 0.06318070504900641, "recarga_saldo": 0.005146191871196166, "conta_contestacao": 0.1393996589751173, "atendimento_humano": 0.0406455020662372, "internet_pacote_adicional": 0.167459382235167, "roaming_cobranca": 0.0031504542783851817, "seguranca_fraude": 0.07669954621576297, "marketplace_pedido": 0.0383206152583597, "cadastro_atualizacao": 0.038565512137076055, "conta_vencimento": 0.008247612710558253, "conta_explicacao": 0.09406561419385674, "conta_pagamento_confirmacao": 0.10812736431141277, "conta_segunda_via": 0.03341306270899548, "vas_cancelamento": 0.00920021422032135, "desconto_retencao": 0.017497919050924925, "sem_correspondencia": 0.15688064471762247}, "confidence": 0.167459382235167, "input_tokens": 42, "latency_ms": 491.8369979999966} +{"id": "g0008-conta_contestacao-informal_abreviado-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.014658481002508697, "conta_contestacao": 0.410986244348754, "vas_cancelamento": 0.04597955154294658, "sem_correspondencia": 0.5283757231057907}, "confidence": 0.5283757231057907, "input_tokens": 42, "latency_ms": 143.39729800002488} +{"id": "g0008-conta_contestacao-informal_abreviado-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.3625233532166298, "vas_cancelamento": 0.02806826169158212, "roaming_cobranca": 0.01318287498996756, "sem_correspondencia": 0.5962255101018206}, "confidence": 0.5962255101018206, "input_tokens": 46, "latency_ms": 142.11554499996737} +{"id": "g0008-conta_contestacao-informal_abreviado-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.01644919473219712, "conta_segunda_via": 0.0700407931543148, "conta_debito_automatico_digital": 0.08151818052696246, "conta_explicacao": 0.14192807842715843, "vas_cancelamento": 0.1166642646617941, "conta_contestacao": 0.233236261342069, "roaming_cobranca": 0.007834223300756579, "sem_correspondencia": 0.3323290038547475}, "confidence": 0.3323290038547475, "input_tokens": 39, "latency_ms": 208.81709100001444} +{"id": "g0008-conta_contestacao-informal_abreviado-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.061543529107645184, "conta_contestacao": 0.19653579060248577, "internet_problema_conexao": 0.03053488081870197, "conta_debito_automatico_digital": 0.053700050400704545, "conta_pagamento_confirmacao": 0.14530117804577558, "conta_segunda_via": 0.07299419486349586, "recarga_saldo": 0.005318972200391415, "roaming_cobranca": 0.007448495064807399, "roaming_pacote": 0.004627037782885437, "desconto_retencao": 0.020301228162566468, "cadastro_atualizacao": 0.03722792853257982, "conta_explicacao": 0.08797873396272761, "cancelamento_linha": 0.009385222534586592, "vas_cancelamento": 0.005835156287267087, "conta_vencimento": 0.00972702626619823, "sem_correspondencia": 0.251540575367181}, "confidence": 0.251540575367181, "input_tokens": 42, "latency_ms": 473.9271739999822} +{"id": "g0010-conta_contestacao-regionalismo-00-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"bonus_nao_recebido": 0.045508430849096414, "recarga_realizar": 0.005266847255707538, "beneficios_consulta": 0.06956248950690463, "conta_explicacao": 0.0872539160462405, "conta_debito_automatico_digital": 0.04424902936859708, "conta_contestacao": 0.3673366424529309, "roaming_pacote": 0.004362844068870599, "roaming_cobranca": 0.006120718278088068, "troca_numero": 0.0028704154282753586, "fidelidade_pontos": 0.011275917648692802, "conta_vencimento": 0.009078217957782941, "vas_cancelamento": 0.017693546229582812, "vas_contratacao": 0.010853661567926866, "conta_segunda_via": 0.030647696035002978, "conta_pagamento_confirmacao": 0.10114994220351617, "sem_correspondencia": 0.18676968510278436}, "confidence": 0.3673366424529309, "input_tokens": 58, "latency_ms": 470.0700010000105} +{"id": "g0010-conta_contestacao-regionalismo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0717886041847575, "conta_contestacao": 0.48498641225925654, "roaming_cobranca": 0.009647936910641882, "sem_correspondencia": 0.4335770466453441}, "confidence": 0.48498641225925654, "input_tokens": 56, "latency_ms": 144.81242599998723} +{"id": "g0010-conta_contestacao-regionalismo-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.003800071387362535, "roaming_cobranca": 0.003599678484363618, "conta_vencimento": 0.00429794221268086, "conta_debito_automatico_digital": 0.010488832870955908, "vas_cancelamento": 0.0023037105786024915, "internet_pacote_adicional": 0.1678845068561674, "conta_segunda_via": 0.04421206010009102, "seguranca_perda_roubo": 0.03560756000994459, "conta_pagamento_confirmacao": 0.08329543875064765, "conta_explicacao": 0.0931457168437433, "recarga_saldo": 0.0033579902744371704, "suporte_configuracao": 0.014544130638296019, "beneficios_consulta": 0.043374238621009045, "suporte_sem_sinal": 0.09362365666828966, "conta_contestacao": 0.30343149849121837, "sem_correspondencia": 0.09303296721219033}, "confidence": 0.30343149849121837, "input_tokens": 49, "latency_ms": 500.64792799997804} +{"id": "g0010-conta_contestacao-regionalismo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.1047236627231743, "vas_cancelamento": 0.07792364104421981, "conta_vencimento": 0.01225176646701116, "conta_debito_automatico_digital": 0.27875700748762305, "roaming_cobranca": 0.007117621640400709, "conta_explicacao": 0.10983517827374029, "conta_contestacao": 0.16780193243810124, "sem_correspondencia": 0.24158918992572942}, "confidence": 0.27875700748762305, "input_tokens": 50, "latency_ms": 216.96435899997368} +{"id": "g0010-conta_contestacao-regionalismo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.018593329602925483, "conta_contestacao": 0.37748392739653064, "seguranca_perda_roubo": 0.07264675069744703, "conta_explicacao": 0.08404323307999201, "marketplace_compra": 0.01663679786002416, "roaming_cobranca": 0.004348106604347889, "troca_numero": 0.002495778912637621, "conta_segunda_via": 0.026732949060751805, "conta_pagamento_confirmacao": 0.09022381739988133, "seguranca_fraude": 0.07654829931114357, "bonus_nao_recebido": 0.018008501877390164, "recarga_nao_creditada": 0.005413432508512795, "conta_vencimento": 0.008611928517204128, "conta_debito_automatico_digital": 0.019308814432756345, "plano_consulta": 0.03703514792683851, "sem_correspondencia": 0.1418691848116165}, "confidence": 0.37748392739653064, "input_tokens": 57, "latency_ms": 516.2368670000319} +{"id": "g0010-conta_contestacao-regionalismo-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05075186042857378, "conta_contestacao": 0.26710944969789013, "conta_explicacao": 0.1370720246870514, "conta_vencimento": 0.017210505646310662, "conta_segunda_via": 0.042505390308717035, "roaming_cobranca": 0.008252508815340566, "conta_debito_automatico_digital": 0.041704307620163146, "sem_correspondencia": 0.4353939527959533}, "confidence": 0.4353939527959533, "input_tokens": 51, "latency_ms": 214.64877299996488} +{"id": "g0010-conta_contestacao-regionalismo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.26192827780975214, "vas_cancelamento": 0.024946969691829784, "conta_segunda_via": 0.0493846400697489, "conta_pagamento_confirmacao": 0.11098253204988515, "roaming_cobranca": 0.00553554782686274, "cadastro_atualizacao": 0.06650124922551859, "conta_vencimento": 0.008736447020256357, "conta_contestacao": 0.08709085323094569, "marketplace_compra": 0.01920618585319036, "conta_explicacao": 0.08254260926656261, "atendimento_humano": 0.04282775692380804, "sem_correspondencia": 0.24031693103163967}, "confidence": 0.26192827780975214, "input_tokens": 51, "latency_ms": 310.6611819999898} +{"id": "g0010-conta_contestacao-regionalismo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.014487337914707948, "conta_contestacao": 0.5694061751047818, "vas_cancelamento": 0.06446240361439601, "sem_correspondencia": 0.35164408336611436}, "confidence": 0.5694061751047818, "input_tokens": 53, "latency_ms": 143.3262229999741} +{"id": "g0010-conta_contestacao-regionalismo-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.2117103730068631, "conta_explicacao": 0.1870177786457373, "roaming_cobranca": 0.007982431702773936, "conta_segunda_via": 0.0460086899919032, "conta_contestacao": 0.21296625774069203, "conta_vencimento": 0.013993954852381035, "vas_cancelamento": 0.030258272916794157, "sem_correspondencia": 0.2900622411428553}, "confidence": 0.2900622411428553, "input_tokens": 53, "latency_ms": 215.91462700001784} +{"id": "g0010-conta_contestacao-regionalismo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.008031617449824549, "vas_cancelamento": 0.02129489696765103, "conta_vencimento": 0.01304322381137767, "conta_explicacao": 0.11263254284570975, "conta_segunda_via": 0.05735629431185955, "conta_contestacao": 0.3144863753845288, "conta_debito_automatico_digital": 0.03551339965448843, "sem_correspondencia": 0.4376416495745602}, "confidence": 0.4376416495745602, "input_tokens": 49, "latency_ms": 214.41533000000845} +{"id": "g0010-conta_contestacao-regionalismo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.21447210852785834, "internet_problema_conexao": 0.029249883469655277, "conta_segunda_via": 0.08398881883130445, "conta_vencimento": 0.008572955951154372, "conta_contestacao": 0.155517688516288, "conta_pagamento_confirmacao": 0.11968841871890573, "plano_consulta": 0.03428013384320366, "fidelidade_resgate": 0.014137845108089497, "vas_cancelamento": 0.017555164859925327, "roaming_cobranca": 0.005503403238153957, "conta_debito_automatico_digital": 0.014116503850457408, "sem_correspondencia": 0.302917075085004}, "confidence": 0.302917075085004, "input_tokens": 55, "latency_ms": 318.63852800000814} +{"id": "g0010-conta_contestacao-regionalismo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.13665109324472108, "roaming_cobranca": 0.0063499337713188485, "internet_consumo": 0.023781705424046333, "conta_segunda_via": 0.056683607580686884, "conta_contestacao": 0.1533038721834184, "conta_vencimento": 0.014029588585896003, "bonus_nao_recebido": 0.020692390884493407, "suporte_sem_sinal": 0.10983055841872592, "conta_explicacao": 0.11164435023598551, "vas_cancelamento": 0.08682553323459762, "conta_debito_automatico_digital": 0.02610485063098273, "sem_correspondencia": 0.25410251580512727}, "confidence": 0.25410251580512727, "input_tokens": 50, "latency_ms": 320.997186999989} +{"id": "g0013-conta_contestacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 116, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05900416083143179, "roaming_cobranca": 0.007741444678651337, "conta_explicacao": 0.16080718573629746, "sem_correspondencia": 0.7724472087536194}, "confidence": 0.7724472087536194, "input_tokens": 58, "latency_ms": 144.85180899998795} +{"id": "g0013-conta_contestacao-indireto_multiplo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0659663175334429, "roaming_cobranca": 0.023684420397413385, "conta_contestacao": 0.22161977653562356, "sem_correspondencia": 0.6887294855335202}, "confidence": 0.6887294855335202, "input_tokens": 79, "latency_ms": 161.25751999999238} +{"id": "g0013-conta_contestacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.008570580723298292, "roaming_cobranca": 0.005751448204388264, "conta_pagamento_confirmacao": 0.12924499779649778, "negociacao_religacao": 0.011222916629112054, "conta_segunda_via": 0.033683806579364914, "desconto_retencao": 0.04584113497789685, "fidelidade_resgate": 0.036035973494788695, "conta_vencimento": 0.01979674208025275, "vas_cancelamento": 0.0711577384007216, "conta_debito_automatico_digital": 0.048060834295906046, "suporte_configuracao": 0.027910619909151876, "conta_explicacao": 0.1297969070035105, "fidelidade_pontos": 0.1293381598560648, "cancelamento_linha": 0.06548564120781226, "cadastro_atualizacao": 0.029559615930636378, "sem_correspondencia": 0.20854288291059694}, "confidence": 0.20854288291059694, "input_tokens": 58, "latency_ms": 465.2381160000232} +{"id": "g0013-conta_contestacao-indireto_multiplo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.1868857802273727, "roaming_cobranca": 0.008850348470511098, "vas_cancelamento": 0.6624617196490618, "sem_correspondencia": 0.14180215165305446}, "confidence": 0.6624617196490618, "input_tokens": 73, "latency_ms": 154.0647219999869} +{"id": "g0013-conta_contestacao-indireto_multiplo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.16611245220397267, "vas_contratacao": 0.011415729261976619, "internet_consumo": 0.047215815479629344, "roaming_cobranca": 0.005173437746142007, "internet_problema_conexao": 0.0169784482015068, "plano_nova_linha": 0.009289724722025883, "conta_debito_automatico_digital": 0.03842649223795838, "conta_pagamento_confirmacao": 0.1376716192049434, "parceiros_ofertas": 0.05985406766693179, "conta_segunda_via": 0.07872746114102554, "suporte_chip_esim": 0.010613418149624985, "negociacao_divida": 0.015207897822160607, "vas_cancelamento": 0.01975256570695529, "conta_vencimento": 0.009838229013202898, "conta_contestacao": 0.09222161739806117, "sem_correspondencia": 0.28150102404388266}, "confidence": 0.28150102404388266, "input_tokens": 59, "latency_ms": 482.504390000031} +{"id": "g0013-conta_contestacao-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.09117479900399787, "roaming_cobranca": 0.009322956658189543, "vas_cancelamento": 0.030655922660533574, "conta_vencimento": 0.016456966376739414, "conta_debito_automatico_digital": 0.03864783223193998, "conta_explicacao": 0.20764661261759354, "conta_pagamento_confirmacao": 0.12648380644935242, "sem_correspondencia": 0.47961110400165363}, "confidence": 0.47961110400165363, "input_tokens": 78, "latency_ms": 242.58498600005396} +{"id": "g0013-conta_contestacao-indireto_multiplo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.009350443210986036, "conta_segunda_via": 0.06582868065493391, "conta_contestacao": 0.11509209812338786, "conta_explicacao": 0.10747060124661, "roaming_cobranca": 0.0049242465504600146, "vas_cancelamento": 0.028387116122870575, "conta_debito_automatico_digital": 0.09714998255081018, "sem_correspondencia": 0.5717968315399414}, "confidence": 0.5717968315399414, "input_tokens": 55, "latency_ms": 223.18827700001975} +{"id": "g0013-conta_contestacao-indireto_multiplo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.2973754465520122, "vas_cancelamento": 0.014899840876782852, "roaming_cobranca": 0.006556094289716359, "conta_contestacao": 0.14315963078097632, "conta_pagamento_confirmacao": 0.10048613898498192, "cancelamento_linha": 0.010957873645792048, "conta_explicacao": 0.09278864599294577, "fidelidade_resgate": 0.027038939838611713, "conta_vencimento": 0.008655076088462152, "conta_segunda_via": 0.05334648596770079, "fidelidade_pontos": 0.07926812926704509, "sem_correspondencia": 0.16546769771497277}, "confidence": 0.2973754465520122, "input_tokens": 68, "latency_ms": 313.5458280000307} +{"id": "g0013-conta_contestacao-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.025272807259367078, "suporte_chip_esim": 0.006999680349135699, "internet_problema_conexao": 0.019624911367485228, "conta_pagamento_confirmacao": 0.1485010990549411, "cadastro_atualizacao": 0.03779294737209953, "internet_pacote_adicional": 0.12746486144934, "conta_segunda_via": 0.17975464572050162, "conta_vencimento": 0.008554026536272068, "recarga_saldo": 0.005876007991092328, "conta_explicacao": 0.12123508824783198, "vas_cancelamento": 0.05439925599246767, "roaming_cobranca": 0.004411473896982689, "conta_debito_automatico_digital": 0.030504211968069316, "plano_troca": 0.007303003731620987, "portabilidade": 0.010471606690497551, "sem_correspondencia": 0.21183437237229516}, "confidence": 0.21183437237229516, "input_tokens": 62, "latency_ms": 473.61556399999927} +{"id": "g0013-conta_contestacao-indireto_multiplo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.18748691034793402, "roaming_cobranca": 0.007654664918082998, "vas_cancelamento": 0.026576402866240162, "sem_correspondencia": 0.7782820218677429}, "confidence": 0.7782820218677429, "input_tokens": 66, "latency_ms": 153.82130099999358} +{"id": "g0013-conta_contestacao-indireto_multiplo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 140, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.19801298429300493, "roaming_cobranca": 0.008389557053925932, "conta_contestacao": 0.20583926812221703, "vas_cancelamento": 0.04081783576740348, "conta_debito_automatico_digital": 0.03942401835680068, "conta_vencimento": 0.014031070741906274, "conta_segunda_via": 0.05209125003143563, "sem_correspondencia": 0.44139401563330605}, "confidence": 0.44139401563330605, "input_tokens": 67, "latency_ms": 230.79539099995827} +{"id": "g0013-conta_contestacao-indireto_multiplo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 174, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.22781853976810476, "roaming_cobranca": 0.017932215004085535, "conta_contestacao": 0.41251270349553454, "sem_correspondencia": 0.34173654173227513}, "confidence": 0.41251270349553454, "input_tokens": 73, "latency_ms": 155.57425799994462} +{"id": "g0014-conta_explicacao-curto_neutro-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.09113156997373283, "conta_vencimento": 0.016000884562678064, "conta_explicacao": 0.25874106533878655, "conta_pagamento_confirmacao": 0.09704782235337363, "conta_segunda_via": 0.11503802299272876, "conta_debito_automatico_digital": 0.0234348163941612, "plano_consulta": 0.04799942758682802, "sem_correspondencia": 0.35060639079771094}, "confidence": 0.35060639079771094, "input_tokens": 32, "latency_ms": 210.5096639999715} +{"id": "g0014-conta_explicacao-curto_neutro-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.16431303819657653, "conta_pagamento_confirmacao": 0.08044152950341786, "conta_contestacao": 0.08093788719780867, "conta_vencimento": 0.010044880515391581, "recarga_saldo": 0.008496158082154707, "seguranca_fraude": 0.0267132789531551, "conta_segunda_via": 0.07942518832284828, "recarga_realizar": 0.006231157763407219, "conta_debito_automatico_digital": 0.014328109534143992, "plano_consulta": 0.12527895352949014, "plano_troca": 0.013974356888017243, "sem_correspondencia": 0.38981546151358865}, "confidence": 0.38981546151358865, "input_tokens": 33, "latency_ms": 308.9968109999859} +{"id": "g0014-conta_explicacao-curto_neutro-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.027703363930685475, "plano_consulta": 0.1601545879912838, "roaming_pacote": 0.008396272129192427, "conta_pagamento_confirmacao": 0.07491082324857913, "conta_explicacao": 0.07541197907688015, "beneficios_consulta": 0.13938083550252514, "conta_segunda_via": 0.08922040017946492, "roaming_duvida": 0.015053821908887967, "reclamacao_atendimento": 0.05423921821471474, "conta_vencimento": 0.006672523117642862, "conta_contestacao": 0.030423732821205904, "conta_debito_automatico_digital": 0.04029431738355571, "marketplace_pedido": 0.02813302957907591, "plano_nova_linha": 0.019598015538888208, "suporte_configuracao": 0.01705478233058857, "sem_correspondencia": 0.21335229704682912}, "confidence": 0.21335229704682912, "input_tokens": 32, "latency_ms": 461.59303500002125} +{"id": "g0014-conta_explicacao-curto_neutro-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0030857427125243774, "plano_consulta": 0.05344213900915591, "conta_explicacao": 0.1284801419325442, "bonus_nao_recebido": 0.018488439315259106, "conta_debito_automatico_digital": 0.01823905908762815, "atendimento_humano": 0.05508471996488112, "plano_troca": 0.00891905026704475, "conta_pagamento_confirmacao": 0.056928250515241544, "desconto_retencao": 0.021304635641083366, "conta_contestacao": 0.08315453072372635, "conta_vencimento": 0.014396512763083798, "marketplace_compra": 0.026232739861391585, "conta_segunda_via": 0.10081817965114251, "fidelidade_pontos": 0.030916561913470766, "seguranca_fraude": 0.05948716713593264, "sem_correspondencia": 0.3210221295058898}, "confidence": 0.3210221295058898, "input_tokens": 33, "latency_ms": 449.9180480000291} +{"id": "g0014-conta_explicacao-curto_neutro-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06336779845231921, "conta_contestacao": 0.09207051923818499, "conta_explicacao": 0.1151723778607519, "sem_correspondencia": 0.7293893044487438}, "confidence": 0.7293893044487438, "input_tokens": 31, "latency_ms": 144.93585799999664} +{"id": "g0014-conta_explicacao-curto_neutro-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.17238517234016337, "plano_consulta": 0.08691913699298454, "conta_contestacao": 0.07195738011566832, "sem_correspondencia": 0.6687383105511837}, "confidence": 0.6687383105511837, "input_tokens": 36, "latency_ms": 135.42615400001523} +{"id": "g0014-conta_explicacao-curto_neutro-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.14060288877193464, "plano_consulta": 0.06492300428335375, "conta_contestacao": 0.13374242385838067, "sem_correspondencia": 0.6607316830863309}, "confidence": 0.6607316830863309, "input_tokens": 39, "latency_ms": 140.02326100001028} +{"id": "g0014-conta_explicacao-curto_neutro-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.2849183209948981, "plano_consulta": 0.08124916618686168, "conta_explicacao": 0.23698381648885383, "sem_correspondencia": 0.39684869632938635}, "confidence": 0.39684869632938635, "input_tokens": 33, "latency_ms": 137.25322100003723} +{"id": "g0014-conta_explicacao-curto_neutro-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08925582188957, "plano_consulta": 0.17094319460244747, "conta_explicacao": 0.11749984936787893, "sem_correspondencia": 0.6223011341401036}, "confidence": 0.6223011341401036, "input_tokens": 34, "latency_ms": 136.96113800000376} +{"id": "g0014-conta_explicacao-curto_neutro-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.12290132743956612, "marketplace_pedido": 0.03571727329749025, "recarga_realizar": 0.005957879464543096, "conta_contestacao": 0.09390362140547569, "conta_segunda_via": 0.06577401981895344, "conta_debito_automatico_digital": 0.027415767006913002, "conta_vencimento": 0.00788284696718088, "bonus_nao_recebido": 0.02658458577623566, "plano_consulta": 0.08305447275407876, "negociacao_religacao": 0.010238153510286813, "conta_pagamento_confirmacao": 0.05665317872152096, "seguranca_perda_roubo": 0.054452522957328615, "cadastro_atualizacao": 0.04464227214751635, "roaming_duvida": 0.015855709991602514, "internet_problema_conexao": 0.03971361221981267, "sem_correspondencia": 0.3092527565214952}, "confidence": 0.3092527565214952, "input_tokens": 34, "latency_ms": 606.9455349999657} +{"id": "g0014-conta_explicacao-curto_neutro-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.09067056471612267, "conta_explicacao": 0.21375823359367435, "seguranca_perda_roubo": 0.029155822932393282, "conta_segunda_via": 0.09110726560356423, "atendimento_humano": 0.05337441797122835, "conta_debito_automatico_digital": 0.01658774379826304, "conta_pagamento_confirmacao": 0.0739619892624708, "internet_consumo": 0.06951670458706466, "conta_vencimento": 0.013133584729648139, "marketplace_compra": 0.0385461641990438, "conta_contestacao": 0.05959616695822667, "sem_correspondencia": 0.2505913416483}, "confidence": 0.2505913416483, "input_tokens": 33, "latency_ms": 311.9175969999901} +{"id": "g0014-conta_explicacao-curto_neutro-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08627725328298469, "conta_explicacao": 0.08038718938539036, "plano_consulta": 0.0823572718921507, "sem_correspondencia": 0.7509782854394742}, "confidence": 0.7509782854394742, "input_tokens": 33, "latency_ms": 143.4957950000353} +{"id": "g0018-conta_explicacao-emocional-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.076610354469881, "plano_consulta": 0.05531669794465634, "conta_debito_automatico_digital": 0.02202825960900585, "conta_explicacao": 0.21502694499401456, "conta_contestacao": 0.09537063460126295, "conta_vencimento": 0.015139136589537602, "conta_segunda_via": 0.04554910158382973, "sem_correspondencia": 0.47495887020781197}, "confidence": 0.47495887020781197, "input_tokens": 48, "latency_ms": 229.64952500001345} +{"id": "g0018-conta_explicacao-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_religacao": 0.01055609126216353, "conta_vencimento": 0.010094131954124735, "troca_numero": 0.0039878517940737, "fidelidade_resgate": 0.011468986743580678, "parceiros_ofertas": 0.05902692287857643, "conta_pagamento_confirmacao": 0.1595516897466591, "plano_consulta": 0.07556872527298251, "marketplace_pedido": 0.05414639741137236, "vas_consulta": 0.26782466602381627, "portabilidade": 0.012718913915315088, "vas_cancelamento": 0.008629223854187457, "conta_segunda_via": 0.06377767412508728, "conta_debito_automatico_digital": 0.029895493707812477, "suporte_configuracao": 0.017184672054838094, "conta_contestacao": 0.05922462777197436, "sem_correspondencia": 0.15634393148343595}, "confidence": 0.26782466602381627, "input_tokens": 43, "latency_ms": 427.6381949999859} +{"id": "g0018-conta_explicacao-emocional-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.07543063051356926, "conta_contestacao": 0.16165458915152267, "conta_explicacao": 0.17172200721916545, "sem_correspondencia": 0.5911927731157426}, "confidence": 0.5911927731157426, "input_tokens": 48, "latency_ms": 146.6014320000113} +{"id": "g0018-conta_explicacao-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"fidelidade_pontos": 0.1556641672265002, "suporte_sem_sinal": 0.10690417578796273, "conta_pagamento_confirmacao": 0.057552496467074235, "internet_pacote_adicional": 0.19953433496831985, "marketplace_compra": 0.04102340136191776, "negociacao_divida": 0.013012646299373766, "fidelidade_resgate": 0.02092711340709868, "conta_debito_automatico_digital": 0.018070370699368708, "cancelamento_linha": 0.0045512581246489265, "plano_consulta": 0.044321345118935394, "troca_numero": 0.003112649672624269, "conta_contestacao": 0.08207667955325348, "desconto_retencao": 0.011950177630230614, "conta_segunda_via": 0.05359377186570872, "conta_vencimento": 0.00852181704245503, "sem_correspondencia": 0.17918359477452764}, "confidence": 0.19953433496831985, "input_tokens": 41, "latency_ms": 421.11565100003645} +{"id": "g0018-conta_explicacao-emocional-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"beneficios_consulta": 0.061086029497005374, "conta_pagamento_confirmacao": 0.11019439373382621, "conta_explicacao": 0.1660637725077246, "troca_numero": 0.005818295357580804, "conta_contestacao": 0.06141969630218703, "plano_consulta": 0.0708132692144804, "conta_vencimento": 0.008810408511874175, "seguranca_fraude": 0.059762180519426396, "conta_segunda_via": 0.04259297671831746, "vas_consulta": 0.1345150783790098, "negociacao_divida": 0.01383701075431344, "reclamacao_atendimento": 0.050479598907525826, "conta_debito_automatico_digital": 0.016564231551038828, "vas_contratacao": 0.010674160093152823, "seguranca_perda_roubo": 0.05612910974170018, "sem_correspondencia": 0.13123978821083668}, "confidence": 0.1660637725077246, "input_tokens": 45, "latency_ms": 461.57688400001007} +{"id": "g0018-conta_explicacao-emocional-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.10058966040142221, "vas_contratacao": 0.011702841801175414, "conta_explicacao": 0.12200440921717097, "roaming_cobranca": 0.005787141949336864, "conta_vencimento": 0.009104947343304607, "marketplace_pedido": 0.048279496625878694, "conta_debito_automatico_digital": 0.03330848286918708, "conta_segunda_via": 0.10603262977317715, "plano_consulta": 0.05140012008072523, "conta_contestacao": 0.08155212357679462, "troca_numero": 0.0037496675778026477, "sem_correspondencia": 0.4264884787840245}, "confidence": 0.4264884787840245, "input_tokens": 44, "latency_ms": 320.4886419999866} +{"id": "g0018-conta_explicacao-emocional-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.14619089169481786, "conta_pagamento_confirmacao": 0.1063941457711274, "internet_consumo": 0.04902962802227213, "plano_consulta": 0.08005135981192646, "conta_segunda_via": 0.11845708983571314, "cadastro_atualizacao": 0.028268222674054027, "conta_contestacao": 0.060901401371065714, "recarga_realizar": 0.004055885461134978, "troca_numero": 0.003727750959684167, "conta_vencimento": 0.008927225765202256, "plano_troca": 0.007044491120276225, "seguranca_perda_roubo": 0.03493312255821592, "conta_debito_automatico_digital": 0.014490537787524987, "parceiros_ofertas": 0.07842232022172854, "suporte_sem_sinal": 0.10057343203035471, "sem_correspondencia": 0.1585324949149015}, "confidence": 0.1585324949149015, "input_tokens": 39, "latency_ms": 472.5892239999894} +{"id": "g0018-conta_explicacao-emocional-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.12638220615909468, "vas_contratacao": 0.0128827335630661, "conta_explicacao": 0.13896632513361756, "conta_vencimento": 0.005959008783763, "plano_consulta": 0.11237945205500312, "conta_debito_automatico_digital": 0.010760616535473805, "reclamacao_atendimento": 0.13871068083372282, "plano_nova_linha": 0.011962308471473943, "negociacao_religacao": 0.01131547240163176, "conta_pagamento_confirmacao": 0.04012531076433079, "conta_contestacao": 0.0666217449779921, "sem_correspondencia": 0.32393414032083034}, "confidence": 0.32393414032083034, "input_tokens": 45, "latency_ms": 303.2511920000047} +{"id": "g0018-conta_explicacao-emocional-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.15364478757448177, "conta_contestacao": 0.12531626411253607, "conta_explicacao": 0.16454035288900662, "sem_correspondencia": 0.5564985954239755}, "confidence": 0.5564985954239755, "input_tokens": 40, "latency_ms": 139.7730470000056} +{"id": "g0018-conta_explicacao-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.00874402485077134, "plano_consulta": 0.0831537710776394, "conta_vencimento": 0.005926689254480567, "vas_cancelamento": 0.004528226423655619, "conta_pagamento_confirmacao": 0.07871883523819444, "internet_pacote_adicional": 0.36808551111992566, "negociacao_religacao": 0.009652510483148722, "conta_segunda_via": 0.018725749488888763, "recarga_realizar": 0.0031533302454028887, "conta_debito_automatico_digital": 0.00696627670271144, "conta_contestacao": 0.07542239284076974, "sem_correspondencia": 0.33692268227441147}, "confidence": 0.36808551111992566, "input_tokens": 40, "latency_ms": 292.22557899998947} +{"id": "g0018-conta_explicacao-emocional-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.1706153374933659, "marketplace_compra": 0.0264949451278629, "recarga_realizar": 0.00519552197933039, "conta_explicacao": 0.06598614601714106, "plano_troca": 0.010800780238082598, "conta_contestacao": 0.10993781931747804, "plano_consulta": 0.08667651915412368, "negociacao_divida": 0.010940762671304699, "conta_vencimento": 0.008581382764184466, "negociacao_religacao": 0.0089673349287756, "conta_debito_automatico_digital": 0.01009734301618722, "internet_problema_conexao": 0.06647321280038997, "troca_numero": 0.0031386437797836174, "conta_pagamento_confirmacao": 0.051911921677453274, "cadastro_atualizacao": 0.04782368770669701, "sem_correspondencia": 0.3163586413278396}, "confidence": 0.3163586413278396, "input_tokens": 44, "latency_ms": 439.0701810000337} +{"id": "g0018-conta_explicacao-emocional-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.08887597926787658, "recarga_saldo": 0.008586366668889641, "conta_explicacao": 0.1971857102561609, "conta_contestacao": 0.09018740811402669, "vas_consulta": 0.06051345920238035, "fidelidade_resgate": 0.01712559165165349, "conta_pagamento_confirmacao": 0.06133307894815978, "conta_debito_automatico_digital": 0.06706047809409023, "beneficios_consulta": 0.07069213694957284, "plano_troca": 0.01646747069104339, "portabilidade": 0.012643646460625945, "conta_vencimento": 0.011751096706605606, "conta_segunda_via": 0.045871749563023215, "suporte_configuracao": 0.0191977657556513, "roaming_duvida": 0.013109488424947009, "sem_correspondencia": 0.21939857324529308}, "confidence": 0.21939857324529308, "input_tokens": 42, "latency_ms": 444.2992390000313} +{"id": "g0019-conta_explicacao-longo_contexto-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 206, "length_bucket": "longo"}, "pred": "conta_explicacao", "probabilities": {"vas_contratacao": 0.021463461130312108, "marketplace_compra": 0.063657805056814, "conta_explicacao": 0.2923163461355273, "conta_pagamento_confirmacao": 0.10220657246193889, "plano_consulta": 0.08144924010474087, "cancelamento_linha": 0.004262346290815101, "conta_contestacao": 0.08552790397324081, "roaming_cobranca": 0.014915064846055776, "conta_debito_automatico_digital": 0.02331780632498662, "conta_segunda_via": 0.05284116767553123, "conta_vencimento": 0.035919006763365555, "sem_correspondencia": 0.22212327923667174}, "confidence": 0.2923163461355273, "input_tokens": 90, "latency_ms": 364.4840449999833} +{"id": "g0019-conta_explicacao-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 183, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.007681942563390908, "plano_consulta": 0.03988330579110737, "internet_consumo": 0.03967039056178237, "bonus_nao_recebido": 0.009394397412287222, "conta_debito_automatico_digital": 0.00693589641387246, "vas_contratacao": 0.010689612787123026, "conta_segunda_via": 0.012417426541364605, "internet_pacote_adicional": 0.3872698320035222, "conta_pagamento_confirmacao": 0.07064061200708313, "conta_vencimento": 0.00824321199655463, "conta_contestacao": 0.08545691767608993, "fidelidade_resgate": 0.009410925593056856, "suporte_sem_sinal": 0.12540700301720045, "negociacao_religacao": 0.005781788508070836, "portabilidade": 0.007956268734050174, "sem_correspondencia": 0.17316046839344382}, "confidence": 0.3872698320035222, "input_tokens": 79, "latency_ms": 505.6392449999976} +{"id": "g0019-conta_explicacao-longo_contexto-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.00716273461728252, "marketplace_compra": 0.03301283817078661, "fidelidade_pontos": 0.04586747427535515, "conta_vencimento": 0.01310462078629078, "beneficios_consulta": 0.07423954681752741, "conta_contestacao": 0.12971586381622177, "conta_debito_automatico_digital": 0.05001613276593789, "recarga_saldo": 0.0065666727846645425, "cancelamento_linha": 0.004714299136041405, "plano_consulta": 0.09861989617827034, "conta_explicacao": 0.12895161303777938, "marketplace_pedido": 0.03624209871317093, "bonus_nao_recebido": 0.02506578230730996, "conta_segunda_via": 0.04349892345603091, "conta_pagamento_confirmacao": 0.06977564307647609, "sem_correspondencia": 0.2334458600608543}, "confidence": 0.2334458600608543, "input_tokens": 85, "latency_ms": 536.4014239999619} +{"id": "g0019-conta_explicacao-longo_contexto-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 167, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.2355433237884691, "conta_explicacao": 0.18056304618296737, "plano_consulta": 0.10993922419891339, "sem_correspondencia": 0.4739544058296501}, "confidence": 0.4739544058296501, "input_tokens": 79, "latency_ms": 167.10462100002133} +{"id": "g0019-conta_explicacao-longo_contexto-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 164, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0613762668674022, "conta_segunda_via": 0.09602034199260558, "conta_pagamento_confirmacao": 0.04626757330746472, "plano_consulta": 0.06849832164308044, "conta_contestacao": 0.047877450077356214, "conta_explicacao": 0.21205927668578115, "conta_vencimento": 0.02697024897080193, "sem_correspondencia": 0.4409305204555078}, "confidence": 0.4409305204555078, "input_tokens": 74, "latency_ms": 252.89797700003191} +{"id": "g0019-conta_explicacao-longo_contexto-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 188, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.2020402693702471, "plano_consulta": 0.05651884926057658, "conta_vencimento": 0.009367987245290569, "conta_segunda_via": 0.06137246327875853, "conta_pagamento_confirmacao": 0.08301561913377331, "conta_debito_automatico_digital": 0.009803106770884352, "conta_contestacao": 0.16786373849738773, "sem_correspondencia": 0.4100179664430818}, "confidence": 0.4100179664430818, "input_tokens": 82, "latency_ms": 250.67805200001203} +{"id": "g0019-conta_explicacao-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 190, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1439603552375325, "conta_debito_automatico_digital": 0.04418384983574753, "plano_consulta": 0.10415280503623107, "seguranca_perda_roubo": 0.03256589513437371, "conta_vencimento": 0.03941525851044073, "conta_segunda_via": 0.07621740471721491, "vas_contratacao": 0.019867095892747814, "conta_pagamento_confirmacao": 0.13166600330888661, "recarga_realizar": 0.011829010089748435, "fidelidade_pontos": 0.03595739566205875, "vas_cancelamento": 0.016429565678606532, "sem_correspondencia": 0.3437553608964114}, "confidence": 0.3437553608964114, "input_tokens": 84, "latency_ms": 358.5283070000287} +{"id": "g0019-conta_explicacao-longo_contexto-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"conta_vencimento": 0.016162596364498107, "fidelidade_pontos": 0.018001205909045127, "internet_pacote_adicional": 0.08800904301165854, "conta_debito_automatico_digital": 0.015549915574795159, "conta_segunda_via": 0.01998508873421313, "recarga_realizar": 0.004048786987641305, "marketplace_pedido": 0.018962541268386864, "reclamacao_atendimento": 0.040554254548387875, "conta_contestacao": 0.08976217204648984, "plano_consulta": 0.240504871635381, "conta_pagamento_confirmacao": 0.07693460451132601, "conta_explicacao": 0.18406612853964477, "bonus_nao_recebido": 0.014433364135197144, "portabilidade": 0.007943658952640658, "roaming_cobranca": 0.005126611706947613, "sem_correspondencia": 0.15995515607374683}, "confidence": 0.240504871635381, "input_tokens": 78, "latency_ms": 542.4579020000238} +{"id": "g0019-conta_explicacao-longo_contexto-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 180, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1529219283888664, "conta_pagamento_confirmacao": 0.10551918934964474, "conta_vencimento": 0.0118200619425432, "conta_explicacao": 0.16023535862323926, "conta_segunda_via": 0.0889397477932859, "conta_debito_automatico_digital": 0.03531559148014383, "plano_consulta": 0.09147903229457387, "sem_correspondencia": 0.3537690901277028}, "confidence": 0.3537690901277028, "input_tokens": 78, "latency_ms": 245.44525599998224} +{"id": "g0019-conta_explicacao-longo_contexto-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.2101349278402027, "recarga_nao_creditada": 0.004731246499061119, "conta_explicacao": 0.17087609210555446, "conta_debito_automatico_digital": 0.008484599687115072, "conta_vencimento": 0.03983742171781006, "conta_pagamento_confirmacao": 0.09099914423077926, "conta_contestacao": 0.09585538026669371, "internet_consumo": 0.018062767599826904, "plano_consulta": 0.0382232870399005, "cancelamento_linha": 0.003207337183510537, "atendimento_humano": 0.07571880140352474, "sem_correspondencia": 0.24386899442602095}, "confidence": 0.24386899442602095, "input_tokens": 80, "latency_ms": 311.48259100001496} +{"id": "g0019-conta_explicacao-longo_contexto-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.16220293294951715, "plano_consulta": 0.10369565878711351, "conta_explicacao": 0.20132264054759208, "sem_correspondencia": 0.5327787677157773}, "confidence": 0.5327787677157773, "input_tokens": 74, "latency_ms": 159.95123900000863} +{"id": "g0019-conta_explicacao-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_vencimento": 0.005995526673913932, "fidelidade_pontos": 0.015383622935080837, "conta_contestacao": 0.1031780723861665, "suporte_chip_esim": 0.003391448507747893, "suporte_sem_sinal": 0.10833051374464836, "plano_consulta": 0.06844017385356375, "conta_debito_automatico_digital": 0.009998609849772168, "desconto_retencao": 0.011702798777778401, "vas_contratacao": 0.014553774506880926, "internet_problema_conexao": 0.013230921179981512, "internet_pacote_adicional": 0.39480389591263176, "vas_cancelamento": 0.009300689778333397, "seguranca_perda_roubo": 0.03416589513094251, "conta_segunda_via": 0.01547871469149767, "conta_pagamento_confirmacao": 0.04239858892621437, "sem_correspondencia": 0.149646753144846}, "confidence": 0.39480389591263176, "input_tokens": 87, "latency_ms": 562.345434000008} +{"id": "g0025-conta_vencimento-emocional-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.22783676299087918, "conta_segunda_via": 0.035307966961889724, "conta_contestacao": 0.07879595634630225, "sem_correspondencia": 0.6580593137009288}, "confidence": 0.6580593137009288, "input_tokens": 75, "latency_ms": 170.35127599996258} +{"id": "g0025-conta_vencimento-emocional-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.07796887559640824, "conta_vencimento": 0.22921912410585168, "suporte_chip_esim": 0.01648329652765378, "portabilidade": 0.01158735641470157, "beneficios_consulta": 0.09331013416397467, "internet_pacote_adicional": 0.11274273724620591, "conta_explicacao": 0.07183100573298672, "cancelamento_linha": 0.026506483738831344, "negociacao_religacao": 0.01876597918934507, "conta_segunda_via": 0.039950684908175306, "vas_consulta": 0.06367705359119955, "fidelidade_resgate": 0.01463633776151485, "conta_debito_automatico_digital": 0.007992884569320687, "desconto_retencao": 0.029193764566279957, "conta_contestacao": 0.033074242762244764, "sem_correspondencia": 0.1530600391253059}, "confidence": 0.22921912410585168, "input_tokens": 65, "latency_ms": 550.4825000000437} +{"id": "g0025-conta_vencimento-emocional-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 145, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.15315536491853293, "conta_explicacao": 0.06406257647613942, "conta_contestacao": 0.05248453751588536, "conta_debito_automatico_digital": 0.012265315010573968, "conta_vencimento": 0.26860897203844075, "negociacao_divida": 0.015976839630544835, "internet_pacote_adicional": 0.11796194952148299, "portabilidade": 0.011617127502144683, "conta_pagamento_confirmacao": 0.0491425756833231, "suporte_configuracao": 0.019982499218531843, "vas_contratacao": 0.01275621982278372, "sem_correspondencia": 0.22198602266161638}, "confidence": 0.26860897203844075, "input_tokens": 73, "latency_ms": 430.63472500000444} +{"id": "g0025-conta_vencimento-emocional-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.2749663495666735, "cadastro_atualizacao": 0.03596407812196964, "seguranca_perda_roubo": 0.013502055841183674, "conta_explicacao": 0.05298541131042642, "vas_cancelamento": 0.007462073666512799, "desconto_retencao": 0.017103229976403685, "reclamacao_atendimento": 0.08995227432458631, "parceiros_ofertas": 0.07268442003249115, "conta_debito_automatico_digital": 0.016960456352565486, "conta_pagamento_confirmacao": 0.04850459455685967, "conta_contestacao": 0.05013642828983984, "marketplace_compra": 0.02583928410085239, "suporte_chip_esim": 0.033345671961370935, "suporte_configuracao": 0.027588343414924228, "conta_segunda_via": 0.023996991939621383, "sem_correspondencia": 0.2090083365437189}, "confidence": 0.2749663495666735, "input_tokens": 68, "latency_ms": 579.2565630000013} +{"id": "g0025-conta_vencimento-emocional-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 137, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.012289306114550756, "plano_nova_linha": 0.007975493535467908, "conta_vencimento": 0.37692290439198844, "conta_debito_automatico_digital": 0.02175021538021914, "conta_contestacao": 0.04811184839873058, "conta_segunda_via": 0.07640133776776119, "fidelidade_pontos": 0.015718955502699253, "desconto_retencao": 0.018760938144956888, "conta_pagamento_confirmacao": 0.08309417194753652, "conta_explicacao": 0.0788846460761, "marketplace_pedido": 0.043789680924854205, "sem_correspondencia": 0.21630050181513513}, "confidence": 0.37692290439198844, "input_tokens": 62, "latency_ms": 313.0514609999864} +{"id": "g0025-conta_vencimento-emocional-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.37702931689745245, "conta_contestacao": 0.05860453275054397, "conta_segunda_via": 0.023924059363765515, "sem_correspondencia": 0.540442090988238}, "confidence": 0.540442090988238, "input_tokens": 63, "latency_ms": 153.2000999999923} +{"id": "g0025-conta_vencimento-emocional-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.13797853694327356, "recarga_saldo": 0.006251835176928408, "conta_contestacao": 0.06825230175276796, "marketplace_compra": 0.036801136516018726, "troca_numero": 0.003015346782998925, "bonus_nao_recebido": 0.013123469243895226, "marketplace_pedido": 0.029270128869403216, "conta_explicacao": 0.06739645357155538, "internet_pacote_adicional": 0.11229341320283599, "atendimento_humano": 0.09141480049935914, "conta_pagamento_confirmacao": 0.10963100786836341, "conta_debito_automatico_digital": 0.019565924728765272, "fidelidade_resgate": 0.01270834152528539, "conta_segunda_via": 0.0898610564433822, "parceiros_ofertas": 0.03446937676794766, "sem_correspondencia": 0.1679668701072195}, "confidence": 0.1679668701072195, "input_tokens": 63, "latency_ms": 456.23395899997377} +{"id": "g0025-conta_vencimento-emocional-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.04975414178815021, "desconto_retencao": 0.018913793938989124, "conta_vencimento": 0.2900661471380022, "conta_debito_automatico_digital": 0.008251028905369707, "conta_segunda_via": 0.027452172174588205, "conta_contestacao": 0.04176772304147278, "conta_pagamento_confirmacao": 0.03480825132599726, "sem_correspondencia": 0.5289867416874304}, "confidence": 0.5289867416874304, "input_tokens": 60, "latency_ms": 243.7713090000102} +{"id": "g0025-conta_vencimento-emocional-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.1557454027037388, "conta_explicacao": 0.06689726592459375, "reclamacao_atendimento": 0.10802207192416337, "plano_consulta": 0.0797371197479643, "conta_pagamento_confirmacao": 0.07860755211956591, "conta_contestacao": 0.051776413115562935, "conta_segunda_via": 0.053540338080098566, "conta_debito_automatico_digital": 0.013753799785644746, "portabilidade": 0.015525107344263734, "seguranca_perda_roubo": 0.019135549753604222, "conta_vencimento": 0.1657751806349269, "sem_correspondencia": 0.1914841988658728}, "confidence": 0.1914841988658728, "input_tokens": 63, "latency_ms": 355.18272600000955} +{"id": "g0025-conta_vencimento-emocional-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0646417246771694, "conta_vencimento": 0.5097495564324567, "conta_contestacao": 0.05426353851491958, "sem_correspondencia": 0.3713451803754544}, "confidence": 0.5097495564324567, "input_tokens": 58, "latency_ms": 144.55783099998598} +{"id": "g0025-conta_vencimento-emocional-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.08207963322952766, "conta_debito_automatico_digital": 0.011998980183164792, "internet_consumo": 0.016104098244435077, "conta_segunda_via": 0.05183950013459241, "conta_explicacao": 0.0833235598015048, "conta_contestacao": 0.06447917901978738, "conta_vencimento": 0.42066171334378527, "sem_correspondencia": 0.2695133360432026}, "confidence": 0.42066171334378527, "input_tokens": 62, "latency_ms": 238.72471600003564} +{"id": "g0025-conta_vencimento-emocional-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.317655935774368, "conta_pagamento_confirmacao": 0.04939179352446429, "conta_segunda_via": 0.029539379735448384, "roaming_pacote": 0.006606492521543639, "conta_contestacao": 0.048153767741926375, "conta_debito_automatico_digital": 0.011168034335972478, "conta_explicacao": 0.09232430589964175, "sem_correspondencia": 0.445160290466635}, "confidence": 0.445160290466635, "input_tokens": 73, "latency_ms": 245.00761600000942} +{"id": "g0026-conta_vencimento-longo_contexto-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.3632789348920902, "conta_segunda_via": 0.04786592474230183, "conta_contestacao": 0.08249102002917655, "sem_correspondencia": 0.5063641203364314}, "confidence": 0.5063641203364314, "input_tokens": 70, "latency_ms": 150.54432900001302} +{"id": "g0026-conta_vencimento-longo_contexto-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.08859829041097536, "conta_vencimento": 0.30081210156703947, "cadastro_atualizacao": 0.12750558816373622, "conta_contestacao": 0.04206176188342158, "conta_explicacao": 0.06583158806738904, "conta_debito_automatico_digital": 0.016608363357730204, "conta_segunda_via": 0.04753221296305646, "sem_correspondencia": 0.31105009358665164}, "confidence": 0.31105009358665164, "input_tokens": 67, "latency_ms": 228.00948100001506} +{"id": "g0026-conta_vencimento-longo_contexto-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.2433539384781705, "recarga_nao_creditada": 0.01109296971382133, "negociacao_divida": 0.03891223889373799, "recarga_realizar": 0.0067085439509164116, "conta_debito_automatico_digital": 0.01199981802702662, "conta_contestacao": 0.08831850838905447, "plano_consulta": 0.06671784557201944, "seguranca_perda_roubo": 0.036548806787422033, "conta_explicacao": 0.05870754414636935, "roaming_pacote": 0.006707264313748944, "seguranca_fraude": 0.039059134535041035, "conta_segunda_via": 0.06594177822623896, "parceiros_ofertas": 0.06869099765548306, "internet_problema_conexao": 0.01672918842860878, "conta_pagamento_confirmacao": 0.10279745951528353, "sem_correspondencia": 0.13771396336705755}, "confidence": 0.2433539384781705, "input_tokens": 66, "latency_ms": 447.07863700000416} +{"id": "g0026-conta_vencimento-longo_contexto-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.07937685143097509, "conta_pagamento_confirmacao": 0.058668803304565156, "conta_contestacao": 0.03952801843066627, "conta_debito_automatico_digital": 0.012922710602077562, "conta_vencimento": 0.23582875688066515, "conta_segunda_via": 0.04200753082753814, "suporte_chip_esim": 0.00812787240039518, "sem_correspondencia": 0.5235394561231175}, "confidence": 0.5235394561231175, "input_tokens": 65, "latency_ms": 232.28564099997584} +{"id": "g0026-conta_vencimento-longo_contexto-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.07381159905014242, "seguranca_fraude": 0.022883596186459576, "conta_debito_automatico_digital": 0.04603401256861088, "beneficios_consulta": 0.0885117139619851, "plano_troca": 0.021948958091727398, "cancelamento_linha": 0.004127166751508369, "conta_vencimento": 0.3048361280144078, "conta_pagamento_confirmacao": 0.07584988421199232, "portabilidade": 0.014510873887591806, "suporte_sem_sinal": 0.0994066683035251, "conta_contestacao": 0.024322353609233884, "roaming_cobranca": 0.0037904195964063186, "conta_segunda_via": 0.020128155380236077, "negociacao_divida": 0.015152712543086725, "cadastro_atualizacao": 0.05269110641566099, "sem_correspondencia": 0.13199465142742525}, "confidence": 0.3048361280144078, "input_tokens": 55, "latency_ms": 451.56867199995077} +{"id": "g0026-conta_vencimento-longo_contexto-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.09155325025563897, "vas_consulta": 0.1544120788971462, "suporte_sem_sinal": 0.056991026920090955, "troca_numero": 0.004985501155904982, "fidelidade_pontos": 0.013335799127865379, "cadastro_atualizacao": 0.05338533699614189, "conta_vencimento": 0.18373319865986443, "internet_pacote_adicional": 0.0838115753233834, "conta_segunda_via": 0.07942278838518872, "conta_debito_automatico_digital": 0.00911551638639145, "recarga_saldo": 0.008682368493014703, "seguranca_fraude": 0.019820621624806016, "conta_contestacao": 0.03788615837284301, "internet_problema_conexao": 0.022896832302988952, "conta_pagamento_confirmacao": 0.035550449738800005, "sem_correspondencia": 0.14441749735993095}, "confidence": 0.18373319865986443, "input_tokens": 68, "latency_ms": 479.48410500004} +{"id": "g0026-conta_vencimento-longo_contexto-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"suporte_sem_sinal": 0.12285487011893405, "conta_segunda_via": 0.05308777369247889, "conta_explicacao": 0.08461174365308541, "conta_debito_automatico_digital": 0.014977471509147628, "conta_pagamento_confirmacao": 0.1481546479513016, "conta_vencimento": 0.30620572241997007, "conta_contestacao": 0.03557898161932523, "sem_correspondencia": 0.2345287890357571}, "confidence": 0.30620572241997007, "input_tokens": 61, "latency_ms": 227.41681600001584} +{"id": "g0026-conta_vencimento-longo_contexto-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.41745578931677496, "conta_segunda_via": 0.04803806507559072, "conta_contestacao": 0.09499145228422096, "sem_correspondencia": 0.4395146933234133}, "confidence": 0.4395146933234133, "input_tokens": 59, "latency_ms": 142.72970900003656} +{"id": "g0026-conta_vencimento-longo_contexto-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_debito_automatico_digital": 0.06476740044341155, "seguranca_fraude": 0.035267197958742, "conta_contestacao": 0.0734188734059066, "reclamacao_atendimento": 0.048152672125339406, "conta_explicacao": 0.07258224022776165, "conta_pagamento_confirmacao": 0.13072494177621333, "conta_segunda_via": 0.04972533328794067, "internet_consumo": 0.026401552460775177, "conta_vencimento": 0.23213484290390832, "plano_consulta": 0.04779287984911773, "internet_problema_conexao": 0.0076905273079470576, "sem_correspondencia": 0.21134153825293653}, "confidence": 0.23213484290390832, "input_tokens": 66, "latency_ms": 336.68103500002644} +{"id": "g0026-conta_vencimento-longo_contexto-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.15231802875163558, "conta_explicacao": 0.09097374120479576, "conta_contestacao": 0.06363642138682914, "conta_pagamento_confirmacao": 0.04946324169354314, "fidelidade_resgate": 0.0160746740093727, "conta_debito_automatico_digital": 0.008871006671969698, "conta_vencimento": 0.29798331495953434, "sem_correspondencia": 0.3206795713223196}, "confidence": 0.3206795713223196, "input_tokens": 59, "latency_ms": 229.5398969999951} +{"id": "g0026-conta_vencimento-longo_contexto-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.232565967495993, "conta_contestacao": 0.06764610061313137, "seguranca_perda_roubo": 0.011129654861020633, "portabilidade": 0.02816436418768492, "atendimento_humano": 0.05384082307040078, "desconto_retencao": 0.022174823863991916, "internet_problema_conexao": 0.06885819085793055, "beneficios_consulta": 0.08549376513441082, "conta_explicacao": 0.06893321075340203, "suporte_sem_sinal": 0.0849745937811241, "conta_debito_automatico_digital": 0.016008928298883673, "bonus_nao_recebido": 0.005118073857440994, "conta_segunda_via": 0.035922303528172495, "conta_pagamento_confirmacao": 0.06806886890479275, "marketplace_pedido": 0.028436550658668944, "sem_correspondencia": 0.12266378013295098}, "confidence": 0.232565967495993, "input_tokens": 69, "latency_ms": 484.57169499999964} +{"id": "g0026-conta_vencimento-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.14633823604125748, "conta_contestacao": 0.10088296754174753, "conta_segunda_via": 0.0882522891107435, "sem_correspondencia": 0.6645265073062515}, "confidence": 0.6645265073062515, "input_tokens": 62, "latency_ms": 155.19383600002357} +{"id": "g0027-conta_vencimento-indireto_multiplo-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 182, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.30314844689783144, "suporte_chip_esim": 0.023687864065902686, "conta_contestacao": 0.06947725168217454, "conta_pagamento_confirmacao": 0.058321250446257224, "conta_segunda_via": 0.05999997071921553, "conta_explicacao": 0.09877050842815158, "conta_debito_automatico_digital": 0.016710867798968014, "sem_correspondencia": 0.369883839961499}, "confidence": 0.369883839961499, "input_tokens": 75, "latency_ms": 244.4318830000043} +{"id": "g0027-conta_vencimento-indireto_multiplo-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.07344902805596124, "reclamacao_atendimento": 0.08272468021317526, "portabilidade": 0.010402272106630918, "conta_contestacao": 0.04751222793903183, "cadastro_atualizacao": 0.056686213202119175, "seguranca_fraude": 0.01607991887361083, "conta_debito_automatico_digital": 0.016094264966069218, "bonus_nao_recebido": 0.0055204497662035825, "marketplace_pedido": 0.02790189813406362, "conta_explicacao": 0.04719462087470447, "negociacao_divida": 0.013169698906960748, "conta_segunda_via": 0.05889302667216495, "beneficios_consulta": 0.16714016532800538, "fidelidade_pontos": 0.018498414507188907, "conta_vencimento": 0.1910037036276112, "sem_correspondencia": 0.1677294168264987}, "confidence": 0.1910037036276112, "input_tokens": 52, "latency_ms": 461.45165600000837} +{"id": "g0027-conta_vencimento-indireto_multiplo-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 171, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.006367727170820468, "conta_segunda_via": 0.09627129823412217, "conta_debito_automatico_digital": 0.029830483982369326, "conta_vencimento": 0.19965031675365683, "conta_explicacao": 0.10257212803398054, "recarga_nao_creditada": 0.013436762642033718, "seguranca_perda_roubo": 0.025099407807090038, "conta_contestacao": 0.07604171877465349, "suporte_configuracao": 0.02664395425306866, "internet_problema_conexao": 0.01605652014568801, "conta_pagamento_confirmacao": 0.12333987786946879, "sem_correspondencia": 0.28468980433304797}, "confidence": 0.28468980433304797, "input_tokens": 70, "latency_ms": 329.5500259999926} +{"id": "g0027-conta_vencimento-indireto_multiplo-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.09701787806884413, "plano_consulta": 0.05824314133767409, "conta_contestacao": 0.051930510184752886, "conta_pagamento_confirmacao": 0.05287254298125915, "conta_vencimento": 0.4150426143879039, "conta_debito_automatico_digital": 0.022971257866916815, "conta_segunda_via": 0.028876362744969387, "sem_correspondencia": 0.2730456924276796}, "confidence": 0.4150426143879039, "input_tokens": 73, "latency_ms": 232.74784699998463} +{"id": "g0027-conta_vencimento-indireto_multiplo-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.005533033676002216, "bonus_nao_recebido": 0.014304291869916998, "conta_vencimento": 0.23160951508199326, "conta_pagamento_confirmacao": 0.05775596740696112, "conta_contestacao": 0.09507089382707859, "conta_explicacao": 0.06052183162064923, "marketplace_compra": 0.04228346916920277, "conta_segunda_via": 0.05326613565091994, "recarga_nao_creditada": 0.005424108047175547, "suporte_sem_sinal": 0.1621305840332509, "conta_debito_automatico_digital": 0.014508646400429344, "sem_correspondencia": 0.25759152321642004}, "confidence": 0.25759152321642004, "input_tokens": 54, "latency_ms": 308.16910999999436} +{"id": "g0027-conta_vencimento-indireto_multiplo-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"marketplace_pedido": 0.04519184647178237, "conta_segunda_via": 0.07639482448620795, "conta_explicacao": 0.06692237911812282, "conta_contestacao": 0.05701123980610671, "seguranca_fraude": 0.0162221131045289, "troca_numero": 0.0012378185989924766, "conta_debito_automatico_digital": 0.014930721567374138, "conta_pagamento_confirmacao": 0.031335229555287954, "recarga_nao_creditada": 0.0009346823913131595, "plano_nova_linha": 0.0036342547222735664, "conta_vencimento": 0.5430155806096848, "sem_correspondencia": 0.14316930956832513}, "confidence": 0.5430155806096848, "input_tokens": 73, "latency_ms": 304.0330769999855} +{"id": "g0027-conta_vencimento-indireto_multiplo-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_explicacao": 0.07021271275564596, "internet_pacote_adicional": 0.2615546821863592, "plano_consulta": 0.07032310800580595, "beneficios_consulta": 0.029835463745121166, "suporte_chip_esim": 0.003213560367435572, "vas_consulta": 0.04111400896909486, "conta_debito_automatico_digital": 0.006713952714418685, "recarga_realizar": 0.0020222686696321243, "conta_pagamento_confirmacao": 0.05131467686031176, "reclamacao_atendimento": 0.031831427674900895, "conta_contestacao": 0.043328671648740186, "negociacao_divida": 0.012052036544039935, "conta_vencimento": 0.16627311323279556, "conta_segunda_via": 0.030172375266657874, "suporte_sem_sinal": 0.06367748083917643, "sem_correspondencia": 0.11636046051986386}, "confidence": 0.2615546821863592, "input_tokens": 71, "latency_ms": 483.94777999999405} +{"id": "g0027-conta_vencimento-indireto_multiplo-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.07655534593823875, "suporte_configuracao": 0.023031427555419544, "conta_pagamento_confirmacao": 0.0843310099636182, "conta_vencimento": 0.27026899591898745, "conta_segunda_via": 0.045514902182271805, "vas_contratacao": 0.011320304614070064, "conta_explicacao": 0.059387964667478095, "bonus_nao_recebido": 0.016383220732123338, "conta_debito_automatico_digital": 0.01097598163318706, "fidelidade_pontos": 0.04832772349029371, "internet_problema_conexao": 0.01961245311077402, "sem_correspondencia": 0.3342906701935379}, "confidence": 0.3342906701935379, "input_tokens": 56, "latency_ms": 306.01300699999} +{"id": "g0027-conta_vencimento-indireto_multiplo-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.3309488469112063, "conta_segunda_via": 0.1205535668423397, "conta_contestacao": 0.1333878705927364, "sem_correspondencia": 0.41510971565371757}, "confidence": 0.41510971565371757, "input_tokens": 67, "latency_ms": 149.52543400005425} +{"id": "g0027-conta_vencimento-indireto_multiplo-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 168, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"vas_cancelamento": 0.003139416525262269, "recarga_nao_creditada": 0.0019567041168455732, "seguranca_perda_roubo": 0.012430062798251418, "marketplace_compra": 0.007291239385318528, "vas_consulta": 0.12609748827094594, "cadastro_atualizacao": 0.026663823655431833, "seguranca_fraude": 0.009967653305936226, "conta_vencimento": 0.16076705222819096, "conta_pagamento_confirmacao": 0.02620134375559407, "roaming_pacote": 0.0015543329414842407, "conta_contestacao": 0.014875120819287076, "negociacao_religacao": 0.003373367788087734, "conta_segunda_via": 0.5054279083913441, "conta_debito_automatico_digital": 0.002457967316364597, "conta_explicacao": 0.021849023671670652, "sem_correspondencia": 0.07594749502998474}, "confidence": 0.5054279083913441, "input_tokens": 70, "latency_ms": 476.57383900002515} +{"id": "g0027-conta_vencimento-indireto_multiplo-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.0034604616734002637, "conta_pagamento_confirmacao": 0.07183891135981647, "conta_segunda_via": 0.054949967976343675, "conta_contestacao": 0.08565870340246512, "conta_debito_automatico_digital": 0.032710058328458594, "seguranca_fraude": 0.041252022734649646, "conta_vencimento": 0.1735719078987336, "conta_explicacao": 0.058130643338207895, "marketplace_pedido": 0.037961849909765394, "suporte_sem_sinal": 0.12795760354195349, "parceiros_ofertas": 0.037676455406245375, "cadastro_atualizacao": 0.03780862498711454, "internet_consumo": 0.044093774894115374, "marketplace_compra": 0.022240801854954563, "negociacao_divida": 0.01198823062739422, "sem_correspondencia": 0.15869998206638178}, "confidence": 0.1735719078987336, "input_tokens": 53, "latency_ms": 441.5737360000094} +{"id": "g0027-conta_vencimento-indireto_multiplo-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 187, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0922675221006203, "conta_vencimento": 0.5020716861199094, "conta_contestacao": 0.04594699361841371, "sem_correspondencia": 0.3597137981610566}, "confidence": 0.5020716861199094, "input_tokens": 79, "latency_ms": 156.9902280000406} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"recarga_realizar": 0.00771923976150385, "suporte_configuracao": 0.009549449070930072, "conta_explicacao": 0.01794532673853088, "bonus_nao_recebido": 0.002026482493475623, "vas_cancelamento": 0.002116848480044893, "conta_pagamento_confirmacao": 0.05207445640409336, "conta_vencimento": 0.003416035877067345, "suporte_sem_sinal": 0.04159712330432826, "recarga_nao_creditada": 0.0029938734543780415, "reclamacao_atendimento": 0.028275294821001513, "cancelamento_linha": 0.0029338927947606497, "conta_debito_automatico_digital": 0.7412537706930202, "conta_contestacao": 0.011096227615651594, "seguranca_fraude": 0.01195177862210045, "conta_segunda_via": 0.010673223743109382, "sem_correspondencia": 0.05437697612600386}, "confidence": 0.7412537706930202, "input_tokens": 67, "latency_ms": 480.08731999999554} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.00687722355624067, "recarga_realizar": 0.005383700180002629, "conta_explicacao": 0.08345425202773454, "conta_contestacao": 0.07252020453004347, "conta_pagamento_confirmacao": 0.07468766040125188, "conta_segunda_via": 0.23196439650250764, "conta_debito_automatico_digital": 0.05909659393263761, "sem_correspondencia": 0.4660159688695815}, "confidence": 0.4660159688695815, "input_tokens": 60, "latency_ms": 244.26089799999318} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 121, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 0.009374895658406757, "conta_pagamento_confirmacao": 0.043790733407932235, "conta_segunda_via": 0.017356419184176724, "conta_explicacao": 0.020274029166677636, "internet_pacote_adicional": 0.018399850599846754, "conta_debito_automatico_digital": 0.534346855387903, "plano_consulta": 0.02782507865329631, "conta_contestacao": 0.03483716247609998, "negociacao_religacao": 0.0038351861961780508, "suporte_sem_sinal": 0.08399027222250806, "marketplace_pedido": 0.01102334771995836, "conta_vencimento": 0.003522860199387186, "reclamacao_atendimento": 0.04867174638133849, "seguranca_fraude": 0.039802922074835864, "cadastro_atualizacao": 0.029885791810518765, "sem_correspondencia": 0.0730628488609358}, "confidence": 0.534346855387903, "input_tokens": 60, "latency_ms": 523.0474390000381} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.6440243220928955, "conta_contestacao": 0.028635532090597333, "conta_segunda_via": 0.036415353960027604, "sem_correspondencia": 0.2909247918564795}, "confidence": 0.6440243220928955, "input_tokens": 64, "latency_ms": 168.4487829999739} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.16313059910974223, "reclamacao_atendimento": 0.04555255253651765, "suporte_sem_sinal": 0.08560600280241278, "desconto_retencao": 0.004411173595262792, "conta_explicacao": 0.0288904668186651, "plano_consulta": 0.041771047541858404, "conta_debito_automatico_digital": 0.41549134975162, "roaming_cobranca": 0.0024798955267183987, "conta_contestacao": 0.026171993918207834, "conta_vencimento": 0.0029405174355647875, "roaming_pacote": 0.0015374016050566965, "suporte_chip_esim": 0.0076425747408931655, "plano_troca": 0.004752138246324449, "portabilidade": 0.01428917447676498, "conta_pagamento_confirmacao": 0.026116990005996953, "sem_correspondencia": 0.1292161218883938}, "confidence": 0.41549134975162, "input_tokens": 72, "latency_ms": 490.6570779999697} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.03957107906387301, "seguranca_perda_roubo": 0.025282881845412965, "portabilidade": 0.009201150953095372, "plano_nova_linha": 0.006521569965801777, "vas_cancelamento": 0.0170754707669663, "conta_pagamento_confirmacao": 0.06867948596630812, "conta_vencimento": 0.0071808048281195745, "conta_contestacao": 0.0552442964595962, "conta_explicacao": 0.06302531450956199, "fidelidade_resgate": 0.016861378320354007, "cancelamento_linha": 0.016897381390656503, "atendimento_humano": 0.06879081999901135, "conta_segunda_via": 0.1912245420932954, "suporte_sem_sinal": 0.15811417478652257, "conta_debito_automatico_digital": 0.05532955718389784, "sem_correspondencia": 0.20100009186752704}, "confidence": 0.20100009186752704, "input_tokens": 55, "latency_ms": 441.3344600000073} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 0.01069814929905055, "fidelidade_resgate": 0.004448480727603181, "bonus_nao_recebido": 0.0038692347242204636, "suporte_chip_esim": 0.010106708326805578, "vas_contratacao": 0.005112833536705749, "reclamacao_atendimento": 0.019507124066721435, "conta_vencimento": 0.00227693458746666, "vas_cancelamento": 0.0024365937545224726, "conta_pagamento_confirmacao": 0.015019315920775786, "fidelidade_pontos": 0.024605063894963912, "roaming_pacote": 0.004240408393309171, "conta_segunda_via": 0.009568807219001354, "conta_contestacao": 0.009591382474951182, "cadastro_atualizacao": 0.02527037829448596, "conta_debito_automatico_digital": 0.7745632007184474, "sem_correspondencia": 0.07868538406096909}, "confidence": 0.7745632007184474, "input_tokens": 61, "latency_ms": 467.33917500000643} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_vencimento": 0.004205230823221404, "internet_problema_conexao": 0.014049232673375742, "bonus_nao_recebido": 0.010744276035538016, "negociacao_divida": 0.008997071030410586, "conta_contestacao": 0.04719440863180425, "conta_segunda_via": 0.026233959326457165, "internet_consumo": 0.022121767632858967, "vas_contratacao": 0.005335211541592878, "plano_consulta": 0.025677831200481758, "conta_debito_automatico_digital": 0.21494525201824294, "conta_explicacao": 0.04055535613403019, "conta_pagamento_confirmacao": 0.020916263635018324, "portabilidade": 0.004930390744889088, "marketplace_compra": 0.008762676685020803, "vas_cancelamento": 0.46649827788715453, "sem_correspondencia": 0.07883279399990337}, "confidence": 0.46649827788715453, "input_tokens": 53, "latency_ms": 467.23603999998886} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_problema_conexao": 0.002669351874775324, "conta_explicacao": 0.02740957641648146, "fidelidade_pontos": 0.00778072488623498, "vas_consulta": 0.05815429749573019, "conta_pagamento_confirmacao": 0.06150556521632069, "conta_debito_automatico_digital": 0.7305533929467377, "conta_contestacao": 0.011961065348554536, "conta_vencimento": 0.0017688945320212153, "seguranca_perda_roubo": 0.0031963761900173143, "plano_troca": 0.0031717301329063554, "atendimento_humano": 0.01416642063450398, "bonus_nao_recebido": 0.006346806508116249, "conta_segunda_via": 0.011478161512824877, "vas_cancelamento": 0.001571108841043181, "roaming_cobranca": 0.018088776339166775, "sem_correspondencia": 0.04017775112456512}, "confidence": 0.7305533929467377, "input_tokens": 65, "latency_ms": 478.9930929999855} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 125, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0757260348665186, "conta_explicacao": 0.0636254943480187, "conta_vencimento": 0.00883109432342508, "suporte_configuracao": 0.0813154010182897, "conta_segunda_via": 0.12320048041494357, "conta_pagamento_confirmacao": 0.0586951320727541, "conta_debito_automatico_digital": 0.10767911745619713, "sem_correspondencia": 0.4809272454998531}, "confidence": 0.4809272454998531, "input_tokens": 65, "latency_ms": 229.45724999999584} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.03645975092768328, "conta_explicacao": 0.03227842884738998, "parceiros_ofertas": 0.06771648529271232, "conta_segunda_via": 0.04753176915973245, "conta_debito_automatico_digital": 0.4245533424732904, "internet_pacote_adicional": 0.13936951499442005, "conta_pagamento_confirmacao": 0.027379498445477664, "beneficios_consulta": 0.05759321290194543, "roaming_cobranca": 0.00352589258454721, "conta_vencimento": 0.0029874204507143636, "plano_troca": 0.007130443749383237, "sem_correspondencia": 0.15347424017270359}, "confidence": 0.4245533424732904, "input_tokens": 61, "latency_ms": 299.61563900002375} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.005690536281579888, "suporte_sem_sinal": 0.08166768143260743, "bonus_nao_recebido": 0.0452797510293205, "recarga_saldo": 0.005201409871831596, "conta_explicacao": 0.12357013281305831, "seguranca_perda_roubo": 0.12790347230740073, "seguranca_fraude": 0.09236819004591698, "beneficios_consulta": 0.11189382914044876, "conta_vencimento": 0.005927107574863678, "conta_segunda_via": 0.08205071576896651, "marketplace_pedido": 0.024276194325284467, "internet_consumo": 0.03747691095414108, "conta_contestacao": 0.045492368241082395, "conta_debito_automatico_digital": 0.02370863519041464, "conta_pagamento_confirmacao": 0.03793711840187942, "sem_correspondencia": 0.1495559466212036}, "confidence": 0.1495559466212036, "input_tokens": 59, "latency_ms": 472.29018600000927} +{"id": "g0032-conta_debito_automatico_digital-emocional-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"bonus_nao_recebido": 0.013956093423060792, "vas_cancelamento": 0.004934920668549139, "troca_numero": 0.0009847069802860532, "suporte_chip_esim": 0.004765266300710978, "roaming_pacote": 0.0013326167123150095, "marketplace_compra": 0.009806627820687249, "conta_contestacao": 0.017759916365262817, "conta_vencimento": 0.003337349799094162, "conta_segunda_via": 0.011036549111526309, "conta_explicacao": 0.0263860006840848, "marketplace_pedido": 0.01702815576796621, "conta_debito_automatico_digital": 0.7529636819561115, "parceiros_ofertas": 0.01443749589908133, "conta_pagamento_confirmacao": 0.040034530431069804, "atendimento_humano": 0.01825052962105949, "sem_correspondencia": 0.06298555845913437}, "confidence": 0.7529636819561115, "input_tokens": 51, "latency_ms": 434.18280100001994} +{"id": "g0032-conta_debito_automatico_digital-emocional-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 105, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"troca_numero": 0.0036819445666055055, "conta_vencimento": 0.005877295322876386, "parceiros_ofertas": 0.03126698633369288, "suporte_sem_sinal": 0.09944646490627918, "suporte_chip_esim": 0.007881783630716947, "conta_segunda_via": 0.031383301068998656, "conta_explicacao": 0.06010558638387366, "conta_pagamento_confirmacao": 0.040231949307130394, "negociacao_divida": 0.01268847712184468, "conta_debito_automatico_digital": 0.42006926398504996, "conta_contestacao": 0.05875931494141304, "sem_correspondencia": 0.22860763243151874}, "confidence": 0.42006926398504996, "input_tokens": 54, "latency_ms": 298.9130760000194} +{"id": "g0032-conta_debito_automatico_digital-emocional-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"parceiros_ofertas": 0.043800647256531204, "conta_pagamento_confirmacao": 0.023766450016745103, "reclamacao_atendimento": 0.047038226197143505, "conta_vencimento": 0.0015758517753507925, "seguranca_fraude": 0.012243748350305434, "troca_numero": 0.0011617630675712799, "conta_debito_automatico_digital": 0.6765600877470782, "conta_segunda_via": 0.010017822257516257, "conta_contestacao": 0.014971365794873565, "vas_consulta": 0.060617166056004465, "conta_explicacao": 0.01640597319192899, "sem_correspondencia": 0.09184089828895124}, "confidence": 0.6765600877470782, "input_tokens": 50, "latency_ms": 287.55024100001947} +{"id": "g0032-conta_debito_automatico_digital-emocional-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_compra": 0.0058902782971563825, "roaming_duvida": 0.001959009999771253, "internet_consumo": 0.005524424483531857, "bonus_nao_recebido": 0.0024240564300737795, "conta_contestacao": 0.00931650311509762, "conta_pagamento_confirmacao": 0.010973111944715579, "conta_debito_automatico_digital": 0.856730550883512, "plano_troca": 0.0022190036248768753, "conta_segunda_via": 0.0057350472968004836, "recarga_realizar": 0.0007668199471824282, "conta_vencimento": 0.0008224835899001023, "reclamacao_atendimento": 0.008553140761543378, "conta_explicacao": 0.010544178249519368, "internet_problema_conexao": 0.008633107851468617, "beneficios_consulta": 0.03397747485196769, "sem_correspondencia": 0.03593080867288259}, "confidence": 0.856730550883512, "input_tokens": 44, "latency_ms": 456.5116670000293} +{"id": "g0032-conta_debito_automatico_digital-emocional-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.060938978614241524, "conta_debito_automatico_digital": 0.5977653086851445, "conta_segunda_via": 0.018684360573161824, "sem_correspondencia": 0.3226113521274521}, "confidence": 0.5977653086851445, "input_tokens": 50, "latency_ms": 153.35156899999447} +{"id": "g0032-conta_debito_automatico_digital-emocional-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.23426145444988553, "conta_debito_automatico_digital": 0.2713036128732313, "atendimento_humano": 0.06579888321977768, "conta_explicacao": 0.10320386259154118, "conta_contestacao": 0.055336345088410774, "roaming_cobranca": 0.003642888758782754, "seguranca_perda_roubo": 0.0077333353219555204, "conta_pagamento_confirmacao": 0.03425266458025234, "internet_problema_conexao": 0.0307825527019841, "conta_vencimento": 0.01250333797966395, "negociacao_divida": 0.014755494981627449, "sem_correspondencia": 0.16642556745288742}, "confidence": 0.2713036128732313, "input_tokens": 47, "latency_ms": 292.86845799998673} +{"id": "g0032-conta_debito_automatico_digital-emocional-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.026097632464553936, "conta_vencimento": 0.00274475728700966, "negociacao_divida": 0.00641450274112967, "conta_contestacao": 0.011069202592022017, "conta_debito_automatico_digital": 0.8435316526705864, "conta_explicacao": 0.01518378565099112, "conta_segunda_via": 0.006080596595917099, "sem_correspondencia": 0.08887786999779014}, "confidence": 0.8435316526705864, "input_tokens": 51, "latency_ms": 221.18843999999172} +{"id": "g0032-conta_debito_automatico_digital-emocional-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.06493623730088666, "conta_segunda_via": 0.021618109780294062, "conta_explicacao": 0.02569446782128845, "conta_debito_automatico_digital": 0.7035080980525676, "conta_vencimento": 0.003351542257885193, "conta_pagamento_confirmacao": 0.04319431749417932, "plano_consulta": 0.01754873665879794, "sem_correspondencia": 0.12014849063410073}, "confidence": 0.7035080980525676, "input_tokens": 51, "latency_ms": 217.56796500000064} +{"id": "g0032-conta_debito_automatico_digital-emocional-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.5410773907814738, "conta_segunda_via": 0.04250170783726693, "conta_contestacao": 0.029172035762804645, "vas_consulta": 0.10534891785415075, "conta_pagamento_confirmacao": 0.025616085884431955, "conta_explicacao": 0.02849846600480677, "conta_vencimento": 0.005269255173124637, "sem_correspondencia": 0.22251614070194056}, "confidence": 0.5410773907814738, "input_tokens": 44, "latency_ms": 210.33153700000184} +{"id": "g0032-conta_debito_automatico_digital-emocional-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_pacote_adicional": 0.15648136708746604, "conta_segunda_via": 0.04462274868955826, "conta_debito_automatico_digital": 0.46808559209746065, "conta_pagamento_confirmacao": 0.047778423710049964, "conta_contestacao": 0.032887386745764816, "conta_explicacao": 0.04251469988485425, "conta_vencimento": 0.007663023297713943, "sem_correspondencia": 0.19996675848713208}, "confidence": 0.46808559209746065, "input_tokens": 52, "latency_ms": 223.4561719999988} +{"id": "g0032-conta_debito_automatico_digital-emocional-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8542729981486528, "conta_segunda_via": 0.017815272773948582, "conta_contestacao": 0.015453741468341553, "sem_correspondencia": 0.11245798760905709}, "confidence": 0.8542729981486528, "input_tokens": 47, "latency_ms": 147.64298800002962} +{"id": "g0032-conta_debito_automatico_digital-emocional-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.0289788941271004, "conta_debito_automatico_digital": 0.5983774188573502, "conta_contestacao": 0.04110512221633707, "sem_correspondencia": 0.33153856479921234}, "confidence": 0.5983774188573502, "input_tokens": 49, "latency_ms": 148.17780300001004} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.049243816583716814, "conta_debito_automatico_digital": 0.46324787280625723, "conta_segunda_via": 0.048159157387655055, "sem_correspondencia": 0.43934915322237095}, "confidence": 0.46324787280625723, "input_tokens": 55, "latency_ms": 156.48930599996902} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.5383666147694613, "cancelamento_linha": 0.13486133490714927, "portabilidade": 0.03110973717438106, "sem_correspondencia": 0.2956623131490083}, "confidence": 0.5383666147694613, "input_tokens": 53, "latency_ms": 139.55263499997272} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_pedido": 0.04355583530582884, "atendimento_humano": 0.03477760556577469, "fidelidade_resgate": 0.011076770276397656, "marketplace_compra": 0.030207903515334675, "conta_debito_automatico_digital": 0.42092375809644966, "conta_pagamento_confirmacao": 0.1551852741220108, "reclamacao_atendimento": 0.018848598828431352, "conta_segunda_via": 0.08762216951534335, "conta_contestacao": 0.0230872976454934, "conta_explicacao": 0.04899756824866469, "conta_vencimento": 0.017840429058764283, "sem_correspondencia": 0.10787678982150659}, "confidence": 0.42092375809644966, "input_tokens": 40, "latency_ms": 285.82016100000374} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.05856814815252054, "conta_explicacao": 0.054069215482687755, "conta_debito_automatico_digital": 0.6300435885243643, "conta_contestacao": 0.038632379349349454, "conta_segunda_via": 0.011204460100987445, "roaming_pacote": 0.003411839836882347, "conta_vencimento": 0.008234905370442573, "sem_correspondencia": 0.19583546318276562}, "confidence": 0.6300435885243643, "input_tokens": 47, "latency_ms": 215.5497900000114} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8248294983676676, "conta_segunda_via": 0.014572489767518805, "conta_contestacao": 0.02186028204380943, "sem_correspondencia": 0.13873772982100419}, "confidence": 0.8248294983676676, "input_tokens": 49, "latency_ms": 148.8196010000138} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0791926296190663, "conta_segunda_via": 0.19335175726531853, "conta_pagamento_confirmacao": 0.12472071289553044, "cancelamento_linha": 0.00888071566833846, "roaming_pacote": 0.01197271867142158, "parceiros_ofertas": 0.08877914995139027, "suporte_chip_esim": 0.08771670462666016, "conta_vencimento": 0.008535590811035935, "negociacao_religacao": 0.018649387792042477, "cadastro_atualizacao": 0.06659766920026573, "conta_explicacao": 0.055880057620032654, "sem_correspondencia": 0.25572290587889746}, "confidence": 0.25572290587889746, "input_tokens": 37, "latency_ms": 286.8572389999713} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.19101532898133167, "conta_contestacao": 0.07680300610035784, "conta_explicacao": 0.18697519244684802, "conta_segunda_via": 0.10359637161603627, "conta_vencimento": 0.014901157860157329, "conta_pagamento_confirmacao": 0.061820206648724244, "roaming_cobranca": 0.007830753149409002, "sem_correspondencia": 0.35705798319713566}, "confidence": 0.35705798319713566, "input_tokens": 52, "latency_ms": 211.44095900001503} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.525506493982363, "conta_pagamento_confirmacao": 0.08613248874371644, "conta_contestacao": 0.06160063267871443, "conta_vencimento": 0.0055491262788459365, "conta_explicacao": 0.07576657051329236, "conta_segunda_via": 0.10801272043952383, "marketplace_compra": 0.03397898732694338, "sem_correspondencia": 0.10345298003660058}, "confidence": 0.525506493982363, "input_tokens": 55, "latency_ms": 217.63234499996997} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.04492958589181435, "conta_contestacao": 0.09600996822025923, "conta_debito_automatico_digital": 0.5564345199210085, "sem_correspondencia": 0.3026259259669179}, "confidence": 0.5564345199210085, "input_tokens": 40, "latency_ms": 145.98522000000003} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.79595159490477, "vas_cancelamento": 0.004429747161262724, "conta_segunda_via": 0.0184637971567683, "conta_explicacao": 0.035931690044163946, "conta_vencimento": 0.004279470803890884, "conta_contestacao": 0.015962087613958745, "conta_pagamento_confirmacao": 0.055735464891675995, "sem_correspondencia": 0.06924614742350939}, "confidence": 0.79595159490477, "input_tokens": 47, "latency_ms": 211.28871899998103} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_cancelamento": 0.012912346641743748, "recarga_saldo": 0.002968837196128768, "conta_pagamento_confirmacao": 0.029405185179136244, "conta_vencimento": 0.005374762088212158, "internet_pacote_adicional": 0.3786724408180486, "suporte_sem_sinal": 0.0478259610467745, "vas_contratacao": 0.007213374875692799, "conta_explicacao": 0.04403246450804442, "marketplace_compra": 0.01963953435903709, "conta_segunda_via": 0.040954953844680037, "bonus_nao_recebido": 0.007906901442101258, "conta_debito_automatico_digital": 0.15323866500613068, "atendimento_humano": 0.037499601897444806, "conta_contestacao": 0.03646218308242348, "plano_consulta": 0.0677436870394655, "sem_correspondencia": 0.10814910097493595}, "confidence": 0.3786724408180486, "input_tokens": 41, "latency_ms": 471.27521700002717} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.6665983373902304, "conta_segunda_via": 0.07126630283469006, "conta_contestacao": 0.03604438622411603, "sem_correspondencia": 0.22609097355096347}, "confidence": 0.6665983373902304, "input_tokens": 46, "latency_ms": 157.61968200001775} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.3367050713563364, "negociacao_religacao": 0.024966281837458977, "conta_segunda_via": 0.05562938584496773, "sem_correspondencia": 0.5826992609612368}, "confidence": 0.5826992609612368, "input_tokens": 37, "latency_ms": 147.67332399998168} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.01060695450645414, "conta_contestacao": 0.05491059973303078, "negociacao_religacao": 0.012953412559831892, "conta_pagamento_confirmacao": 0.19600157117852993, "conta_explicacao": 0.05704772812412549, "conta_segunda_via": 0.08983319788177001, "conta_debito_automatico_digital": 0.013071975518582793, "sem_correspondencia": 0.565574560497675}, "confidence": 0.565574560497675, "input_tokens": 32, "latency_ms": 203.0488540000306} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.020492220564643934, "conta_segunda_via": 0.07085817399622354, "conta_pagamento_confirmacao": 0.5522276831149939, "sem_correspondencia": 0.3564219223241386}, "confidence": 0.5522276831149939, "input_tokens": 35, "latency_ms": 139.99222000001055} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.12926004044534395, "conta_segunda_via": 0.10319904358318277, "fidelidade_pontos": 0.0380693241259958, "recarga_realizar": 0.006309376647593936, "negociacao_divida": 0.021845143828602184, "conta_explicacao": 0.06536823860468761, "conta_vencimento": 0.030317388502293964, "parceiros_ofertas": 0.06858471365831198, "conta_pagamento_confirmacao": 0.15240754754609373, "conta_debito_automatico_digital": 0.013100052390710073, "negociacao_religacao": 0.016793317076223335, "sem_correspondencia": 0.3547458135909607}, "confidence": 0.3547458135909607, "input_tokens": 32, "latency_ms": 285.98470300005374} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.10525807797157628, "conta_pagamento_confirmacao": 0.19811393519120712, "negociacao_religacao": 0.017678555811290717, "sem_correspondencia": 0.6789494310259259}, "confidence": 0.6789494310259259, "input_tokens": 32, "latency_ms": 135.18245699998488} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.01241152371438566, "conta_debito_automatico_digital": 0.04945394065704706, "conta_contestacao": 0.07495168659329897, "bonus_nao_recebido": 0.022238157875969465, "negociacao_religacao": 0.01190773500797303, "conta_segunda_via": 0.0952426128621991, "atendimento_humano": 0.055581432301768, "conta_explicacao": 0.07014861016658833, "beneficios_consulta": 0.09361056316876325, "marketplace_compra": 0.014963725707189676, "conta_pagamento_confirmacao": 0.24525256660512937, "sem_correspondencia": 0.2542374453396881}, "confidence": 0.2542374453396881, "input_tokens": 32, "latency_ms": 293.4980699999983} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.01867214513795973, "conta_pagamento_confirmacao": 0.24605584626416002, "conta_segunda_via": 0.049275861896446047, "sem_correspondencia": 0.6859961467014342}, "confidence": 0.6859961467014342, "input_tokens": 36, "latency_ms": 141.9296299999928} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 0.015420549453637297, "plano_consulta": 0.06489040270479042, "negociacao_religacao": 0.010583359974706323, "conta_explicacao": 0.05930146552617216, "conta_vencimento": 0.013497844370924056, "marketplace_compra": 0.028333622938157953, "conta_contestacao": 0.058344434786935254, "troca_numero": 0.003639676831442031, "suporte_sem_sinal": 0.12435669368924238, "conta_pagamento_confirmacao": 0.217697233366452, "conta_segunda_via": 0.055186983248340614, "bonus_nao_recebido": 0.015942747574386698, "seguranca_perda_roubo": 0.05502308911257342, "parceiros_ofertas": 0.06143211909346607, "conta_debito_automatico_digital": 0.02757876555260109, "sem_correspondencia": 0.18877101177617223}, "confidence": 0.217697233366452, "input_tokens": 33, "latency_ms": 488.87694899997314} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.005956110098256157, "plano_troca": 0.007369119697987958, "desconto_retencao": 0.023615328672019438, "conta_explicacao": 0.05615150946800623, "conta_pagamento_confirmacao": 0.15257805635595992, "negociacao_religacao": 0.00919103346035687, "seguranca_perda_roubo": 0.0991976040854972, "conta_debito_automatico_digital": 0.03280210133158355, "fidelidade_resgate": 0.02437792353827761, "conta_vencimento": 0.00907759371378606, "negociacao_divida": 0.012412925291289798, "conta_segunda_via": 0.12315594445080105, "seguranca_fraude": 0.10596244816749223, "conta_contestacao": 0.08257262435648981, "internet_problema_conexao": 0.03669932124060357, "sem_correspondencia": 0.21888035607159254}, "confidence": 0.21888035607159254, "input_tokens": 33, "latency_ms": 461.77627000002985} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.12757628046203495, "negociacao_religacao": 0.01663552274213799, "conta_pagamento_confirmacao": 0.45260284699806114, "sem_correspondencia": 0.4031853497977659}, "confidence": 0.45260284699806114, "input_tokens": 31, "latency_ms": 140.43317800002342} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.2870328690969284, "seguranca_fraude": 0.0461593264928166, "suporte_configuracao": 0.022506495675694946, "reclamacao_atendimento": 0.08420994779781965, "internet_problema_conexao": 0.04515254817492622, "conta_contestacao": 0.07576414854540317, "conta_explicacao": 0.051557517941604396, "cadastro_atualizacao": 0.044061585747851226, "conta_vencimento": 0.014108890503308614, "conta_pagamento_confirmacao": 0.11667070401982982, "roaming_cobranca": 0.0027747284297979387, "negociacao_religacao": 0.005594738228307825, "conta_debito_automatico_digital": 0.014295564797991366, "portabilidade": 0.008000820782026035, "parceiros_ofertas": 0.04030965221685297, "sem_correspondencia": 0.14180046154884085}, "confidence": 0.2870328690969284, "input_tokens": 34, "latency_ms": 441.07349000000795} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.12088691218035459, "conta_pagamento_confirmacao": 0.15740771298468648, "negociacao_religacao": 0.017025481592389168, "sem_correspondencia": 0.7046798932425697}, "confidence": 0.7046798932425697, "input_tokens": 33, "latency_ms": 144.91228299999648} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.08055087291473811, "conta_pagamento_confirmacao": 0.2673726417222895, "conta_vencimento": 0.04685581913482145, "conta_segunda_via": 0.05799779376943308, "negociacao_religacao": 0.019878533015193413, "conta_contestacao": 0.05859514780242668, "conta_debito_automatico_digital": 0.012946416804749753, "sem_correspondencia": 0.455802774836348}, "confidence": 0.455802774836348, "input_tokens": 41, "latency_ms": 281.9506540000134} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 0.012950602011663098, "conta_pagamento_confirmacao": 0.34563249413973185, "cadastro_atualizacao": 0.03451915464274428, "marketplace_compra": 0.04911042759029274, "conta_debito_automatico_digital": 0.07365196211943768, "vas_cancelamento": 0.007353620617377796, "troca_numero": 0.002570045185405845, "conta_vencimento": 0.016243852705217623, "conta_segunda_via": 0.0654581860927086, "negociacao_religacao": 0.009383805113628144, "conta_explicacao": 0.06277208786974119, "conta_contestacao": 0.06004661332824568, "bonus_nao_recebido": 0.009542915987862118, "internet_pacote_adicional": 0.08736480788768233, "fidelidade_pontos": 0.020710837134552816, "sem_correspondencia": 0.1426885875737082}, "confidence": 0.34563249413973185, "input_tokens": 41, "latency_ms": 515.842321999969} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.09520724575624036, "conta_pagamento_confirmacao": 0.3374165685200193, "negociacao_religacao": 0.029649876098249272, "sem_correspondencia": 0.5377263096254911}, "confidence": 0.5377263096254911, "input_tokens": 49, "latency_ms": 153.0024850000018} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.012698698741574962, "conta_segunda_via": 0.06979431185947987, "conta_pagamento_confirmacao": 0.710552153324514, "sem_correspondencia": 0.2069548360744311}, "confidence": 0.710552153324514, "input_tokens": 46, "latency_ms": 149.4201520000047} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.09395903093899202, "negociacao_religacao": 0.019216165948757243, "conta_pagamento_confirmacao": 0.5308578291237712, "sem_correspondencia": 0.3559669739884795}, "confidence": 0.5308578291237712, "input_tokens": 39, "latency_ms": 141.7631219999862} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.09840304459484132, "conta_pagamento_confirmacao": 0.3616007586658043, "negociacao_religacao": 0.022264944513877543, "sem_correspondencia": 0.5177312522254768}, "confidence": 0.5177312522254768, "input_tokens": 45, "latency_ms": 153.06014399999412} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.3587255400380917, "conta_debito_automatico_digital": 0.025422207711139424, "conta_contestacao": 0.10664492755994687, "negociacao_religacao": 0.018841696198612406, "conta_vencimento": 0.012521461422011678, "conta_explicacao": 0.05405154783968083, "conta_segunda_via": 0.06586533444664634, "sem_correspondencia": 0.3579272847838707}, "confidence": 0.3587255400380917, "input_tokens": 49, "latency_ms": 226.79289899997457} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.09525857883553687, "internet_problema_conexao": 0.014254605424133326, "suporte_configuracao": 0.0196504835405396, "conta_pagamento_confirmacao": 0.3631826347916995, "negociacao_religacao": 0.007958590999168513, "roaming_pacote": 0.003696685896621432, "conta_explicacao": 0.06797555846716381, "conta_segunda_via": 0.13602955664699815, "cancelamento_linha": 0.0033425500213029795, "conta_vencimento": 0.012722707377230203, "vas_consulta": 0.04791251206381714, "conta_debito_automatico_digital": 0.029396113063015254, "suporte_chip_esim": 0.004989900635536575, "marketplace_compra": 0.02353503000649629, "plano_consulta": 0.02334317755576815, "sem_correspondencia": 0.1467513146749722}, "confidence": 0.3631826347916995, "input_tokens": 39, "latency_ms": 462.8981409999824} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.10685839290036313, "cadastro_atualizacao": 0.06373478344613887, "conta_explicacao": 0.0626291471100164, "suporte_chip_esim": 0.04644300323117099, "negociacao_religacao": 0.009605456882605959, "portabilidade": 0.008483845570680984, "parceiros_ofertas": 0.03989348108162187, "internet_pacote_adicional": 0.08477137068045841, "conta_vencimento": 0.009277740307644554, "conta_pagamento_confirmacao": 0.22584419990363502, "seguranca_perda_roubo": 0.037961564197974626, "conta_segunda_via": 0.06190084169537938, "conta_debito_automatico_digital": 0.03617564888878125, "negociacao_divida": 0.008464409800260505, "vas_contratacao": 0.007228526607702186, "sem_correspondencia": 0.1907275876955659}, "confidence": 0.22584419990363502, "input_tokens": 44, "latency_ms": 504.7803970000473} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"beneficios_consulta": 0.11710579004816299, "conta_debito_automatico_digital": 0.1920441371530705, "recarga_realizar": 0.010721030447628104, "internet_problema_conexao": 0.015891431987304475, "marketplace_compra": 0.01280362619186428, "cancelamento_linha": 0.007494917186793325, "desconto_retencao": 0.018036839855562644, "conta_contestacao": 0.056200504424736904, "conta_segunda_via": 0.3456492362592545, "negociacao_religacao": 0.007023154307344781, "conta_vencimento": 0.013449996699183023, "portabilidade": 0.023973580228218945, "recarga_saldo": 0.014807115391197596, "conta_explicacao": 0.06438823485051771, "atendimento_humano": 0.023756382750434926, "sem_correspondencia": 0.0766540222187253}, "confidence": 0.3456492362592545, "input_tokens": 39, "latency_ms": 447.4917150000124} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"plano_troca": 0.007539534565181532, "roaming_cobranca": 0.0026134588134676217, "conta_debito_automatico_digital": 0.018706375955144218, "conta_contestacao": 0.08413275431161059, "portabilidade": 0.007161659273608733, "troca_numero": 0.002548473917407023, "conta_vencimento": 0.0034350089671056384, "conta_explicacao": 0.0318069052002747, "internet_pacote_adicional": 0.1148979975515506, "negociacao_religacao": 0.005721974254544053, "marketplace_compra": 0.025053493976064073, "conta_segunda_via": 0.16157762898142894, "parceiros_ofertas": 0.03155311234509776, "conta_pagamento_confirmacao": 0.3594073397875238, "reclamacao_atendimento": 0.03517107334773167, "sem_correspondencia": 0.10867320875225907}, "confidence": 0.3594073397875238, "input_tokens": 40, "latency_ms": 475.1021129999913} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.03899771841841151, "conta_contestacao": 0.05945408902290462, "desconto_retencao": 0.011573840293775917, "atendimento_humano": 0.03768552212274167, "conta_segunda_via": 0.05037216999332206, "vas_contratacao": 0.01422219860967589, "conta_vencimento": 0.02394798658998455, "negociacao_divida": 0.007108133042345249, "cancelamento_linha": 0.002445526031707527, "beneficios_consulta": 0.040428710500115345, "plano_troca": 0.004020885689835689, "conta_pagamento_confirmacao": 0.40845872246042564, "negociacao_religacao": 0.00524002376528531, "vas_consulta": 0.13244156952648664, "conta_debito_automatico_digital": 0.007860030292822994, "sem_correspondencia": 0.1557428736401594}, "confidence": 0.40845872246042564, "input_tokens": 38, "latency_ms": 497.4322340000299} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.12532062501741806, "conta_segunda_via": 0.12169361542219181, "negociacao_religacao": 0.04564917341044465, "sem_correspondencia": 0.7073365861499454}, "confidence": 0.7073365861499454, "input_tokens": 71, "latency_ms": 166.2996640000074} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"portabilidade": 0.020128772025646863, "suporte_chip_esim": 0.01597081005790755, "conta_contestacao": 0.07225579230071662, "negociacao_religacao": 0.0635654580916868, "recarga_saldo": 0.017055662940765697, "conta_vencimento": 0.026680329689358944, "conta_segunda_via": 0.09064202825411943, "conta_pagamento_confirmacao": 0.36042991575375827, "conta_debito_automatico_digital": 0.03990405873178998, "conta_explicacao": 0.0631561530265098, "internet_problema_conexao": 0.02886687190332473, "sem_correspondencia": 0.2013441472244153}, "confidence": 0.36042991575375827, "input_tokens": 48, "latency_ms": 305.49063099999785} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 179, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11951932533680136, "negociacao_religacao": 0.033020835984886365, "conta_segunda_via": 0.08083060534355427, "sem_correspondencia": 0.766629233334758}, "confidence": 0.766629233334758, "input_tokens": 78, "latency_ms": 159.91980900003} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.07292220646430655, "negociacao_religacao": 0.015225520158971396, "conta_pagamento_confirmacao": 0.24395255426379314, "sem_correspondencia": 0.6678997191129289}, "confidence": 0.6678997191129289, "input_tokens": 57, "latency_ms": 158.40785900002174} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_configuracao": 0.05438741514569506, "fidelidade_resgate": 0.15647542032180325, "conta_vencimento": 0.00846806237634653, "negociacao_religacao": 0.015572091122205575, "conta_segunda_via": 0.09320520344864698, "conta_pagamento_confirmacao": 0.2949838554514501, "conta_debito_automatico_digital": 0.018209574226856217, "recarga_realizar": 0.0029524372983264387, "internet_consumo": 0.01918895301850227, "conta_contestacao": 0.038940998550783416, "conta_explicacao": 0.10909903484627552, "sem_correspondencia": 0.18851695419310863}, "confidence": 0.2949838554514501, "input_tokens": 75, "latency_ms": 315.26891900000464} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.18645660931904995, "vas_cancelamento": 0.008695731340376284, "conta_explicacao": 0.06880650994663462, "negociacao_divida": 0.0227627274664504, "conta_segunda_via": 0.04433066127481096, "portabilidade": 0.012810141929365419, "conta_pagamento_confirmacao": 0.20718892144889164, "troca_numero": 0.005618087138994869, "vas_contratacao": 0.011595109701641198, "fidelidade_pontos": 0.02340764968357882, "conta_contestacao": 0.046895393103688725, "reclamacao_atendimento": 0.0744994013759207, "negociacao_religacao": 0.02547766299099948, "conta_vencimento": 0.01567339429016474, "roaming_cobranca": 0.007871057358054205, "sem_correspondencia": 0.23791094163137796}, "confidence": 0.23791094163137796, "input_tokens": 62, "latency_ms": 444.51235899998665} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao", "negociacao_religacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"roaming_duvida": 0.02322797052797741, "vas_consulta": 0.081547854508135, "conta_segunda_via": 0.04952862003009126, "fidelidade_resgate": 0.031121743147334235, "conta_contestacao": 0.11031500748585893, "suporte_sem_sinal": 0.1347581714073232, "negociacao_religacao": 0.01833748590191858, "cadastro_atualizacao": 0.046321316518158094, "negociacao_divida": 0.017293542236979105, "conta_pagamento_confirmacao": 0.2554041388168006, "fidelidade_pontos": 0.07164933372327685, "sem_correspondencia": 0.16049481569614674}, "confidence": 0.2554041388168006, "input_tokens": 74, "latency_ms": 360.6057850000184} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_divida": 0.06319839866375766, "conta_pagamento_confirmacao": 0.3743298862447246, "plano_troca": 0.015711250676201927, "negociacao_religacao": 0.016260928466838447, "roaming_pacote": 0.004274300542410773, "conta_segunda_via": 0.12621685089471554, "marketplace_pedido": 0.051732874620431434, "conta_debito_automatico_digital": 0.032226568056103445, "conta_vencimento": 0.017507371555966943, "conta_contestacao": 0.05483893616606957, "conta_explicacao": 0.09909552898707545, "sem_correspondencia": 0.14460710512570424}, "confidence": 0.3743298862447246, "input_tokens": 59, "latency_ms": 307.9410039999857} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.027113801720969315, "conta_segunda_via": 0.05520410630091629, "conta_pagamento_confirmacao": 0.17589450717365343, "sem_correspondencia": 0.7417875848044609}, "confidence": 0.7417875848044609, "input_tokens": 68, "latency_ms": 158.02691599998298} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.1530986914517365, "conta_contestacao": 0.08161381791879983, "conta_debito_automatico_digital": 0.015686609588685504, "negociacao_religacao": 0.012393565891026916, "conta_vencimento": 0.014431632020291253, "conta_explicacao": 0.05084056042626207, "conta_pagamento_confirmacao": 0.30112952814719296, "sem_correspondencia": 0.3708055945560049}, "confidence": 0.3708055945560049, "input_tokens": 57, "latency_ms": 225.37533700000267} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"negociacao_religacao": 0.04572082200204826, "portabilidade": 0.01618311328742565, "conta_contestacao": 0.08435080741241482, "conta_debito_automatico_digital": 0.24097561252735003, "conta_pagamento_confirmacao": 0.15888416382392098, "conta_segunda_via": 0.13368039999558554, "conta_explicacao": 0.06969027052452133, "marketplace_compra": 0.08575857968095404, "seguranca_fraude": 0.028058261862476536, "troca_numero": 0.002733212829508322, "conta_vencimento": 0.00777412652771241, "sem_correspondencia": 0.1261906295260821}, "confidence": 0.24097561252735003, "input_tokens": 66, "latency_ms": 301.74533100000644} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["roaming_cobranca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 175, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.05573814982761108, "conta_pagamento_confirmacao": 0.11838969323658138, "negociacao_religacao": 0.019487730723148643, "sem_correspondencia": 0.8063844262126589}, "confidence": 0.8063844262126589, "input_tokens": 76, "latency_ms": 165.82357900000488} +{"id": "g0042-negociacao_divida-curto_neutro-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.27216178077399067, "conta_segunda_via": 0.04383586703302016, "negociacao_religacao": 0.0635599044577781, "sem_correspondencia": 0.6204424477352111}, "confidence": 0.6204424477352111, "input_tokens": 35, "latency_ms": 133.5860760000287} +{"id": "g0042-negociacao_divida-curto_neutro-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.08194458436951632, "plano_nova_linha": 0.01934594463472054, "negociacao_divida": 0.10636956927849929, "roaming_pacote": 0.0028653594032782164, "recarga_realizar": 0.0040430901336769446, "conta_explicacao": 0.03891313425897892, "fidelidade_pontos": 0.04546363625289153, "suporte_configuracao": 0.02106878149166714, "conta_vencimento": 0.00851251273117661, "troca_numero": 0.0020797699568806567, "beneficios_consulta": 0.027903787629307553, "negociacao_religacao": 0.022365959231008547, "conta_debito_automatico_digital": 0.3536210933605844, "marketplace_pedido": 0.045561793926394346, "cadastro_atualizacao": 0.0257694663842589, "sem_correspondencia": 0.1941715169571601}, "confidence": 0.3536210933605844, "input_tokens": 33, "latency_ms": 404.4599160000075} +{"id": "g0042-negociacao_divida-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11139438220229043, "conta_segunda_via": 0.25840915789658775, "conta_explicacao": 0.1493786364423416, "sem_correspondencia": 0.48081782345878027}, "confidence": 0.48081782345878027, "input_tokens": 32, "latency_ms": 132.85117000003765} +{"id": "g0042-negociacao_divida-curto_neutro-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.22005734749373354, "conta_segunda_via": 0.07532320480255504, "negociacao_religacao": 0.058625532853904594, "sem_correspondencia": 0.6459939148498068}, "confidence": 0.6459939148498068, "input_tokens": 35, "latency_ms": 136.20741399995495} +{"id": "g0042-negociacao_divida-curto_neutro-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.04424699727215807, "troca_numero": 0.0024314564426293926, "desconto_retencao": 0.01390234368012898, "parceiros_ofertas": 0.038816686358147424, "fidelidade_resgate": 0.014609685962929522, "suporte_configuracao": 0.012896303898689301, "plano_nova_linha": 0.004987830249706001, "negociacao_religacao": 0.008824159309042996, "conta_explicacao": 0.04853839009498814, "recarga_nao_creditada": 0.004076671282978064, "conta_segunda_via": 0.0992153948245999, "plano_troca": 0.008439284670732126, "negociacao_divida": 0.5249490092978905, "roaming_duvida": 0.004644070708713767, "conta_pagamento_confirmacao": 0.04680209563298062, "sem_correspondencia": 0.1226196203136852}, "confidence": 0.5249490092978905, "input_tokens": 36, "latency_ms": 390.02577899998414} +{"id": "g0042-negociacao_divida-curto_neutro-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"negociacao_religacao": 0.014053301479991204, "parceiros_ofertas": 0.03605283692699117, "atendimento_humano": 0.0801428011763591, "plano_consulta": 0.36506982583816666, "recarga_saldo": 0.0069663564525944644, "roaming_pacote": 0.004297457045669511, "marketplace_pedido": 0.03270658383713653, "conta_segunda_via": 0.1341541817795675, "suporte_configuracao": 0.03277127350130167, "negociacao_divida": 0.01868078244933462, "plano_troca": 0.0245101649688416, "conta_contestacao": 0.037511504103563145, "beneficios_consulta": 0.054108674007124366, "suporte_chip_esim": 0.011415009988597305, "portabilidade": 0.015207985908307542, "sem_correspondencia": 0.1323512605364536}, "confidence": 0.36506982583816666, "input_tokens": 33, "latency_ms": 490.4581420000227} +{"id": "g0042-negociacao_divida-curto_neutro-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"beneficios_consulta": 0.22620015225522475, "internet_pacote_adicional": 0.3742994728846387, "portabilidade": 0.00865248791477157, "negociacao_divida": 0.041833695725543914, "recarga_nao_creditada": 0.004041859947846717, "roaming_cobranca": 0.002107732964622968, "cancelamento_linha": 0.003074438828360195, "vas_consulta": 0.040697154339914006, "conta_vencimento": 0.00989344080731453, "negociacao_religacao": 0.006739841421430135, "plano_troca": 0.013139826465879452, "fidelidade_resgate": 0.02293085717852733, "conta_segunda_via": 0.017112039316461148, "internet_consumo": 0.07527884967161277, "fidelidade_pontos": 0.03776419598586441, "sem_correspondencia": 0.11623395429198739}, "confidence": 0.3742994728846387, "input_tokens": 32, "latency_ms": 388.3661269999834} +{"id": "g0042-negociacao_divida-curto_neutro-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"troca_numero": 0.008567547274023856, "internet_problema_conexao": 0.023969040759455624, "conta_segunda_via": 0.1054018940752037, "negociacao_religacao": 0.024008651770498247, "negociacao_divida": 0.5189652947146999, "suporte_chip_esim": 0.011083491881763241, "marketplace_compra": 0.035571697469929, "sem_correspondencia": 0.2724323820544265}, "confidence": 0.5189652947146999, "input_tokens": 33, "latency_ms": 219.89812700002176} +{"id": "g0042-negociacao_divida-curto_neutro-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.20271011903821323, "plano_troca": 0.013571467060994352, "roaming_duvida": 0.011615768844041478, "seguranca_perda_roubo": 0.060217796914962166, "negociacao_divida": 0.3899990861769893, "negociacao_religacao": 0.014825521761194964, "cadastro_atualizacao": 0.059518563660999335, "internet_consumo": 0.03724174149462383, "parceiros_ofertas": 0.03164801702395058, "recarga_realizar": 0.003269568039995133, "cancelamento_linha": 0.007875061483936456, "sem_correspondencia": 0.16750728850009913}, "confidence": 0.3899990861769893, "input_tokens": 31, "latency_ms": 273.55409000000463} +{"id": "g0042-negociacao_divida-curto_neutro-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.10595119981358647, "negociacao_religacao": 0.03687091999212474, "conta_segunda_via": 0.06346351795189495, "sem_correspondencia": 0.7937143622423939}, "confidence": 0.7937143622423939, "input_tokens": 34, "latency_ms": 167.1078069999794} +{"id": "g0042-negociacao_divida-curto_neutro-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"roaming_cobranca": 0.00632927872689212, "desconto_retencao": 0.04256962790678558, "negociacao_religacao": 0.02120462335106735, "negociacao_divida": 0.18770767044913506, "conta_segunda_via": 0.09064308933814896, "portabilidade": 0.016429687607414967, "conta_contestacao": 0.08870245888047912, "bonus_nao_recebido": 0.03320409124175469, "conta_vencimento": 0.029593718547110757, "suporte_sem_sinal": 0.2165866584949192, "fidelidade_pontos": 0.06859774429993563, "sem_correspondencia": 0.19843135115635657}, "confidence": 0.2165866584949192, "input_tokens": 40, "latency_ms": 277.08226999999397} +{"id": "g0042-negociacao_divida-curto_neutro-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.13033306289138916, "fidelidade_pontos": 0.04836778600385548, "roaming_cobranca": 0.00520016659739963, "negociacao_religacao": 0.020029142023303432, "conta_explicacao": 0.054616937979374156, "negociacao_divida": 0.12802141600796385, "conta_segunda_via": 0.038985705939926674, "beneficios_consulta": 0.12865113906506073, "recarga_nao_creditada": 0.0064119816166297245, "seguranca_fraude": 0.06358583120495202, "parceiros_ofertas": 0.08031110274797947, "sem_correspondencia": 0.2954857279221657}, "confidence": 0.2954857279221657, "input_tokens": 33, "latency_ms": 265.36444900000333} +{"id": "g0045-negociacao_divida-regionalismo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.024538646103661337, "conta_segunda_via": 0.031442174910789544, "negociacao_divida": 0.6744629388955193, "sem_correspondencia": 0.2695562400900298}, "confidence": 0.6744629388955193, "input_tokens": 62, "latency_ms": 155.96735399998352} +{"id": "g0045-negociacao_divida-regionalismo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"desconto_retencao": 0.0423925604944902, "negociacao_divida": 0.08050193109973892, "suporte_chip_esim": 0.014052461280973047, "plano_troca": 0.021930033933344282, "beneficios_consulta": 0.1249038014767787, "conta_segunda_via": 0.07997804351091689, "recarga_realizar": 0.009925063967543519, "bonus_nao_recebido": 0.038621214330210554, "negociacao_religacao": 0.04079970082565334, "conta_pagamento_confirmacao": 0.29140288424741817, "recarga_saldo": 0.01206597532137603, "sem_correspondencia": 0.24342632951155635}, "confidence": 0.29140288424741817, "input_tokens": 63, "latency_ms": 304.91248399999904} +{"id": "g0045-negociacao_divida-regionalismo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.03410749641045022, "negociacao_divida": 0.3879697346261704, "conta_segunda_via": 0.0319906934804351, "sem_correspondencia": 0.5459320754829443}, "confidence": 0.5459320754829443, "input_tokens": 58, "latency_ms": 152.6245059999951} +{"id": "g0045-negociacao_divida-regionalismo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.6252522152029968, "negociacao_religacao": 0.0495190754317824, "conta_segunda_via": 0.03191087165076457, "sem_correspondencia": 0.29331783771445624}, "confidence": 0.6252522152029968, "input_tokens": 55, "latency_ms": 150.4699959999698} +{"id": "g0045-negociacao_divida-regionalismo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 136, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.027069635084205082, "recarga_saldo": 0.016045616581016407, "negociacao_divida": 0.07447401267720731, "vas_cancelamento": 0.022551081570586228, "bonus_nao_recebido": 0.03988917827853907, "vas_contratacao": 0.062115336311265756, "suporte_chip_esim": 0.009130788762924327, "conta_pagamento_confirmacao": 0.13506382401889955, "internet_consumo": 0.06887877578559273, "conta_segunda_via": 0.06193431700912899, "negociacao_religacao": 0.03423108829041373, "sem_correspondencia": 0.4486163456302208}, "confidence": 0.4486163456302208, "input_tokens": 69, "latency_ms": 331.8329919999883} +{"id": "g0045-negociacao_divida-regionalismo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.055016398839774716, "conta_segunda_via": 0.0960804305678638, "negociacao_divida": 0.21217297175655492, "sem_correspondencia": 0.6367301988358065}, "confidence": 0.6367301988358065, "input_tokens": 60, "latency_ms": 152.30922800003555} +{"id": "g0045-negociacao_divida-regionalismo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.22144207641856611, "vas_cancelamento": 0.01352521047291169, "portabilidade": 0.009969142132761165, "atendimento_humano": 0.15487146127870835, "negociacao_divida": 0.16145282786799892, "marketplace_compra": 0.01443300139274273, "plano_troca": 0.008625076843198956, "suporte_sem_sinal": 0.1938555693920506, "conta_vencimento": 0.011613427660199608, "negociacao_religacao": 0.019901705637152014, "seguranca_fraude": 0.09637014594658516, "sem_correspondencia": 0.0939403549571247}, "confidence": 0.22144207641856611, "input_tokens": 54, "latency_ms": 299.1817719999972} +{"id": "g0045-negociacao_divida-regionalismo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.053329498917035804, "negociacao_religacao": 0.047595659005836, "negociacao_divida": 0.5692175372294692, "sem_correspondencia": 0.32985730484765896}, "confidence": 0.5692175372294692, "input_tokens": 56, "latency_ms": 163.75235599997495} +{"id": "g0045-negociacao_divida-regionalismo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.25138221174297193, "internet_pacote_adicional": 0.10039152597677344, "roaming_pacote": 0.0046702895277665555, "conta_segunda_via": 0.03396200521514212, "conta_debito_automatico_digital": 0.03216543919495162, "cadastro_atualizacao": 0.04762665741175377, "roaming_cobranca": 0.008897810591112864, "suporte_configuracao": 0.02250676503897098, "negociacao_religacao": 0.016468180987670646, "marketplace_pedido": 0.03149168689050791, "internet_consumo": 0.13065271590595512, "roaming_duvida": 0.013893385029884214, "portabilidade": 0.01579328501906057, "conta_pagamento_confirmacao": 0.11670514652656033, "marketplace_compra": 0.03053819880132037, "sem_correspondencia": 0.14285469613959756}, "confidence": 0.25138221174297193, "input_tokens": 53, "latency_ms": 493.1716950000009} +{"id": "g0045-negociacao_divida-regionalismo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.03136560519492361, "negociacao_divida": 0.6368397281552679, "conta_segunda_via": 0.04643928926239877, "sem_correspondencia": 0.28535537738740974}, "confidence": 0.6368397281552679, "input_tokens": 52, "latency_ms": 182.5324150000256} +{"id": "g0045-negociacao_divida-regionalismo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.07171506080341623, "conta_contestacao": 0.07552288884119038, "roaming_cobranca": 0.005449701863161809, "desconto_retencao": 0.012365781444495743, "negociacao_divida": 0.22918700930424038, "fidelidade_resgate": 0.023832901748106584, "vas_cancelamento": 0.009045993470764364, "plano_troca": 0.021970263947975303, "negociacao_religacao": 0.035425433956447885, "internet_consumo": 0.1032913830527532, "conta_segunda_via": 0.04543017843520775, "sem_correspondencia": 0.3667634031322404}, "confidence": 0.3667634031322404, "input_tokens": 63, "latency_ms": 316.0577460000127} +{"id": "g0045-negociacao_divida-regionalismo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.027280676449371887, "negociacao_divida": 0.1762615101572133, "fidelidade_resgate": 0.02847506036949198, "plano_troca": 0.02293910216873823, "recarga_realizar": 0.033957406056213606, "conta_segunda_via": 0.10414604590479545, "beneficios_consulta": 0.12823790001293142, "negociacao_religacao": 0.0236822249221263, "atendimento_humano": 0.09785681726012635, "vas_contratacao": 0.019568148526575544, "conta_contestacao": 0.06220250426114992, "conta_vencimento": 0.0153983529653799, "roaming_duvida": 0.014616788942332834, "seguranca_fraude": 0.03144062606854711, "suporte_configuracao": 0.03121868259116472, "sem_correspondencia": 0.18271815334384145}, "confidence": 0.18271815334384145, "input_tokens": 75, "latency_ms": 451.71688000004906} +{"id": "g0048-negociacao_divida-indireto_multiplo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.06369366473073637, "conta_segunda_via": 0.05261493454644481, "negociacao_religacao": 0.034971389789240845, "sem_correspondencia": 0.848720010933578}, "confidence": 0.848720010933578, "input_tokens": 54, "latency_ms": 154.45973200002072} +{"id": "g0048-negociacao_divida-indireto_multiplo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao", "conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"negociacao_divida": 0.02762618316699566, "negociacao_religacao": 0.007135988286226868, "conta_segunda_via": 0.8521613565960665, "sem_correspondencia": 0.11307647195071092}, "confidence": 0.8521613565960665, "input_tokens": 67, "latency_ms": 160.0864150000234} +{"id": "g0048-negociacao_divida-indireto_multiplo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.023595971530435772, "recarga_nao_creditada": 0.019523565889809483, "vas_cancelamento": 0.07436658885279827, "seguranca_fraude": 0.11755961880443208, "suporte_configuracao": 0.09777064459148911, "negociacao_divida": 0.06351943692680817, "conta_segunda_via": 0.08953414645994583, "sem_correspondencia": 0.5141300269442812}, "confidence": 0.5141300269442812, "input_tokens": 50, "latency_ms": 217.07278200000246} +{"id": "g0048-negociacao_divida-indireto_multiplo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_divida", "negociacao_religacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 0.23453037130147222, "parceiros_ofertas": 0.035168105642383644, "vas_contratacao": 0.020790844338671857, "cadastro_atualizacao": 0.05145923679582662, "negociacao_divida": 0.11490127277064019, "conta_segunda_via": 0.0205589990226421, "negociacao_religacao": 0.39340360951032016, "sem_correspondencia": 0.1291875606180432}, "confidence": 0.39340360951032016, "input_tokens": 53, "latency_ms": 215.02896999999166} +{"id": "g0048-negociacao_divida-indireto_multiplo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.11107052521011837, "conta_segunda_via": 0.14153025068312863, "marketplace_compra": 0.08076649452549711, "vas_contratacao": 0.024130354580547502, "recarga_saldo": 0.00980761403450458, "plano_troca": 0.015433498287486316, "fidelidade_pontos": 0.041878817261451734, "internet_consumo": 0.0922847125670908, "cadastro_atualizacao": 0.04285839355688295, "cancelamento_linha": 0.007452186467717655, "suporte_chip_esim": 0.013686448832761034, "conta_contestacao": 0.05369956613917191, "negociacao_religacao": 0.024187964334460542, "internet_pacote_adicional": 0.1116122941979016, "plano_nova_linha": 0.010652879639959248, "sem_correspondencia": 0.21894799968132003}, "confidence": 0.21894799968132003, "input_tokens": 50, "latency_ms": 461.8714110000042} +{"id": "g0048-negociacao_divida-indireto_multiplo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.02290969280118021, "conta_segunda_via": 0.23952972242016163, "negociacao_religacao": 0.016159781749701434, "seguranca_perda_roubo": 0.030623317800391264, "cadastro_atualizacao": 0.09051760786677653, "marketplace_compra": 0.05886008058959401, "negociacao_divida": 0.033200587180613514, "conta_contestacao": 0.058315219645256766, "conta_explicacao": 0.07630689236065384, "fidelidade_pontos": 0.0852722204542771, "troca_numero": 0.004776586649454187, "sem_correspondencia": 0.2835282904819395}, "confidence": 0.2835282904819395, "input_tokens": 66, "latency_ms": 343.6379469999906} +{"id": "g0048-negociacao_divida-indireto_multiplo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.03876119747573409, "beneficios_consulta": 0.10850004111987357, "seguranca_fraude": 0.08594348875927184, "vas_consulta": 0.17849392933135316, "conta_explicacao": 0.04488814560039417, "vas_contratacao": 0.023853342766976638, "marketplace_compra": 0.025201154752807448, "suporte_sem_sinal": 0.12421972418512639, "cancelamento_linha": 0.006444557084244083, "marketplace_pedido": 0.0239331403533329, "recarga_nao_creditada": 0.003510037446972244, "negociacao_religacao": 0.00919748720052971, "reclamacao_atendimento": 0.16923527099724753, "negociacao_divida": 0.01865267137527545, "conta_segunda_via": 0.015145032782590653, "sem_correspondencia": 0.12402077876827011}, "confidence": 0.17849392933135316, "input_tokens": 49, "latency_ms": 454.9288580000166} +{"id": "g0048-negociacao_divida-indireto_multiplo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.09900086898640686, "conta_contestacao": 0.054154264821478254, "conta_segunda_via": 0.03590441313251066, "conta_debito_automatico_digital": 0.025275058523452222, "negociacao_divida": 0.025516014038038253, "vas_consulta": 0.25979997106697256, "atendimento_humano": 0.03292021702644636, "recarga_realizar": 0.2036961276183643, "internet_pacote_adicional": 0.09224306536638618, "negociacao_religacao": 0.014060333186238064, "desconto_retencao": 0.016600229727302764, "sem_correspondencia": 0.1408294365064035}, "confidence": 0.25979997106697256, "input_tokens": 49, "latency_ms": 310.3118050000262} +{"id": "g0048-negociacao_divida-indireto_multiplo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.042626017820514006, "negociacao_divida": 0.09190733354173351, "conta_segunda_via": 0.039803354301166174, "sem_correspondencia": 0.8256632943365863}, "confidence": 0.8256632943365863, "input_tokens": 46, "latency_ms": 140.6968979999874} +{"id": "g0048-negociacao_divida-indireto_multiplo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.045548127034733814, "negociacao_divida": 0.018704224761103228, "negociacao_religacao": 0.016694790094425326, "sem_correspondencia": 0.9190528581097376}, "confidence": 0.9190528581097376, "input_tokens": 51, "latency_ms": 148.13937000002397} +{"id": "g0048-negociacao_divida-indireto_multiplo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.18200559271525557, "troca_numero": 0.006913747960410451, "roaming_pacote": 0.008702366086764545, "marketplace_pedido": 0.14696814804189595, "negociacao_religacao": 0.02988947694606506, "conta_segunda_via": 0.0647462264050835, "negociacao_divida": 0.15710715191006436, "sem_correspondencia": 0.40366728993446055}, "confidence": 0.40366728993446055, "input_tokens": 47, "latency_ms": 200.37132900000643} +{"id": "g0048-negociacao_divida-indireto_multiplo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.19285497697346016, "desconto_retencao": 0.10108141149216542, "roaming_cobranca": 0.00643805944451424, "suporte_configuracao": 0.037154818155401136, "fidelidade_resgate": 0.03337905406747517, "internet_problema_conexao": 0.06605162176259063, "negociacao_religacao": 0.018331582769829807, "negociacao_divida": 0.025040798632466853, "conta_segunda_via": 0.037693889989231975, "internet_pacote_adicional": 0.1363985626519369, "conta_debito_automatico_digital": 0.05888413747172933, "sem_correspondencia": 0.2866910865891984}, "confidence": 0.2866910865891984, "input_tokens": 51, "latency_ms": 305.2730489999931} +{"id": "g0050-negociacao_religacao-informal_abreviado-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.004184322346437674, "recarga_realizar": 0.0038659278447114196, "bonus_nao_recebido": 0.006595157418149459, "troca_numero": 0.0015324313114192943, "conta_segunda_via": 0.012440464205914032, "vas_cancelamento": 0.002981321592613673, "vas_consulta": 0.20553020714225873, "reclamacao_atendimento": 0.06614719941562974, "negociacao_divida": 0.00806134643373829, "negociacao_religacao": 0.16945396018512046, "plano_troca": 0.004179281563105263, "conta_pagamento_confirmacao": 0.13739919382556587, "cadastro_atualizacao": 0.038762684121789674, "suporte_sem_sinal": 0.12347770230744524, "seguranca_perda_roubo": 0.11573068561813911, "sem_correspondencia": 0.09965811466796207}, "confidence": 0.20553020714225873, "input_tokens": 47, "latency_ms": 429.703829999994} +{"id": "g0050-negociacao_religacao-informal_abreviado-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.004211557828150832, "bonus_nao_recebido": 0.027419762546973276, "roaming_duvida": 0.006372672906290201, "beneficios_consulta": 0.15112702008436793, "conta_debito_automatico_digital": 0.0077376831530533855, "internet_pacote_adicional": 0.4037762538109879, "suporte_sem_sinal": 0.10950495246014026, "reclamacao_atendimento": 0.06206980737830698, "conta_pagamento_confirmacao": 0.02129008754815991, "marketplace_pedido": 0.03349964531252725, "negociacao_divida": 0.006111392669863072, "seguranca_perda_roubo": 0.024104425336279635, "vas_contratacao": 0.01149950062503693, "suporte_chip_esim": 0.008379831505602809, "negociacao_religacao": 0.019946503775556575, "sem_correspondencia": 0.10294890305870302}, "confidence": 0.4037762538109879, "input_tokens": 42, "latency_ms": 455.76767199997903} +{"id": "g0050-negociacao_religacao-informal_abreviado-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"cadastro_atualizacao": 0.057153654790621886, "troca_numero": 0.0017915547810233934, "conta_segunda_via": 0.011134046409855833, "recarga_nao_creditada": 0.0033982227013930797, "conta_vencimento": 0.004891433876071791, "negociacao_religacao": 0.015205663079910822, "marketplace_pedido": 0.01949097637669776, "negociacao_divida": 0.00826784430372696, "vas_consulta": 0.04966770609936497, "internet_problema_conexao": 0.044673980405738084, "conta_pagamento_confirmacao": 0.3834581173522111, "conta_contestacao": 0.04598124813427562, "suporte_sem_sinal": 0.1378385459274433, "reclamacao_atendimento": 0.09287654096974675, "plano_consulta": 0.02743584917929762, "sem_correspondencia": 0.09673461561262106}, "confidence": 0.3834581173522111, "input_tokens": 46, "latency_ms": 406.06196800001726} +{"id": "g0050-negociacao_religacao-informal_abreviado-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.4729849687349331, "fidelidade_pontos": 0.04067072637254237, "suporte_chip_esim": 0.012749557359610577, "cancelamento_linha": 0.03246866905601943, "parceiros_ofertas": 0.10576884428827307, "suporte_sem_sinal": 0.07768841073347552, "reclamacao_atendimento": 0.04682747638443955, "seguranca_fraude": 0.03420047083087178, "recarga_saldo": 0.00514019000317866, "conta_pagamento_confirmacao": 0.014313615831893653, "internet_pacote_adicional": 0.037989448685218676, "desconto_retencao": 0.007590954177843492, "negociacao_divida": 0.007699479334616141, "vas_cancelamento": 0.0049909716379065595, "conta_debito_automatico_digital": 0.004035352721744491, "sem_correspondencia": 0.09488086384743291}, "confidence": 0.4729849687349331, "input_tokens": 41, "latency_ms": 442.3782960000153} +{"id": "g0050-negociacao_religacao-informal_abreviado-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09009572588406564, "negociacao_religacao": 0.25401843918956124, "suporte_sem_sinal": 0.247024891742872, "sem_correspondencia": 0.4088609431835011}, "confidence": 0.4088609431835011, "input_tokens": 38, "latency_ms": 143.66631700005428} +{"id": "g0050-negociacao_religacao-informal_abreviado-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.2684952914714813, "suporte_sem_sinal": 0.2580488324165344, "conta_pagamento_confirmacao": 0.030799061059951782, "sem_correspondencia": 0.44265681505203247}, "confidence": 0.44265681505203247, "input_tokens": 43, "latency_ms": 144.04396399999086} +{"id": "g0050-negociacao_religacao-informal_abreviado-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.5498622018854156, "negociacao_religacao": 0.018829686426895212, "conta_pagamento_confirmacao": 0.025556528750385873, "sem_correspondencia": 0.4057515829373033}, "confidence": 0.5498622018854156, "input_tokens": 39, "latency_ms": 141.34570000004487} +{"id": "g0050-negociacao_religacao-informal_abreviado-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"troca_numero": 0.0026069932409151808, "seguranca_fraude": 0.061402427308338364, "negociacao_divida": 0.019573896617465066, "negociacao_religacao": 0.37303199400041454, "roaming_pacote": 0.010614697547109931, "suporte_sem_sinal": 0.1302379485088372, "parceiros_ofertas": 0.0496403822884703, "cadastro_atualizacao": 0.029407370075532683, "bonus_nao_recebido": 0.011398277882205125, "fidelidade_resgate": 0.011067930322945988, "reclamacao_atendimento": 0.05548943063259898, "roaming_duvida": 0.018464616953960507, "desconto_retencao": 0.004358460082721648, "conta_pagamento_confirmacao": 0.09087853643868175, "atendimento_humano": 0.03535439727726902, "sem_correspondencia": 0.09647264082253372}, "confidence": 0.37303199400041454, "input_tokens": 42, "latency_ms": 416.72462299999324} +{"id": "g0050-negociacao_religacao-informal_abreviado-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_sem_sinal": 0.22069758310351476, "suporte_chip_esim": 0.012710615211259012, "conta_pagamento_confirmacao": 0.3114274846816305, "parceiros_ofertas": 0.08153378462304381, "conta_contestacao": 0.08613363123981313, "negociacao_divida": 0.019606151344249034, "negociacao_religacao": 0.03282826937114282, "sem_correspondencia": 0.23506248042534691}, "confidence": 0.3114274846816305, "input_tokens": 36, "latency_ms": 207.88745000004383} +{"id": "g0050-negociacao_religacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"portabilidade": 0.007905217349568748, "roaming_cobranca": 0.007479805055225666, "reclamacao_atendimento": 0.10029171556830697, "suporte_configuracao": 0.05906160570198916, "desconto_retencao": 0.020780780050182038, "internet_pacote_adicional": 0.4032532929373929, "cancelamento_linha": 0.07517486364357401, "roaming_pacote": 0.004549191528921053, "roaming_duvida": 0.012697664266940117, "vas_cancelamento": 0.0108732593309411, "suporte_sem_sinal": 0.12095429775227189, "troca_numero": 0.002700353579458277, "conta_pagamento_confirmacao": 0.02828349005144789, "plano_troca": 0.007749799644528211, "negociacao_divida": 0.0059832908386040565, "sem_correspondencia": 0.13226137270064792}, "confidence": 0.4032532929373929, "input_tokens": 43, "latency_ms": 394.25206200002094} +{"id": "g0050-negociacao_religacao-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"fidelidade_pontos": 0.17971832698761964, "negociacao_divida": 0.0167356111561434, "seguranca_perda_roubo": 0.426965824359765, "plano_nova_linha": 0.04763055872149604, "suporte_sem_sinal": 0.1064961531791657, "conta_segunda_via": 0.020631772993814915, "roaming_duvida": 0.007906681703366045, "atendimento_humano": 0.03844053223053815, "conta_contestacao": 0.025952178477313605, "conta_pagamento_confirmacao": 0.017377810212844968, "fidelidade_resgate": 0.018223195911676517, "sem_correspondencia": 0.09392135406625603}, "confidence": 0.426965824359765, "input_tokens": 43, "latency_ms": 293.29120699998157} +{"id": "g0050-negociacao_religacao-informal_abreviado-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.007840074401644982, "negociacao_divida": 0.010832372780447765, "plano_troca": 0.013460094702036532, "conta_vencimento": 0.007557557240078183, "negociacao_religacao": 0.046778491453249686, "bonus_nao_recebido": 0.04756508647999043, "internet_problema_conexao": 0.08128484134125456, "internet_consumo": 0.06436801539926192, "conta_pagamento_confirmacao": 0.03585828378035346, "internet_pacote_adicional": 0.0420142289862184, "recarga_nao_creditada": 0.005257774477861904, "suporte_sem_sinal": 0.18524495791493556, "reclamacao_atendimento": 0.1357251520598502, "recarga_saldo": 0.006609869954673118, "plano_nova_linha": 0.08677527835319515, "sem_correspondencia": 0.22282792067494817}, "confidence": 0.22282792067494817, "input_tokens": 41, "latency_ms": 421.555498000032} +{"id": "g0051-negociacao_religacao-erros_digitacao-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.01884604702417671, "suporte_sem_sinal": 0.12890303928742533, "conta_contestacao": 0.10239844961174757, "plano_troca": 0.0056849556698208405, "negociacao_religacao": 0.3812356981340139, "conta_pagamento_confirmacao": 0.09582384903190355, "negociacao_divida": 0.011508725893212387, "plano_nova_linha": 0.05943973041371967, "portabilidade": 0.008620317559709382, "atendimento_humano": 0.049052723827717845, "marketplace_compra": 0.009933378010861646, "sem_correspondencia": 0.12855308553569117}, "confidence": 0.3812356981340139, "input_tokens": 43, "latency_ms": 280.51712200004886} +{"id": "g0051-negociacao_religacao-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.2573879527933985, "troca_numero": 0.00341481861010071, "negociacao_divida": 0.018117477193538213, "conta_pagamento_confirmacao": 0.06886240488829401, "bonus_nao_recebido": 0.07119486862987368, "plano_consulta": 0.07747435919780175, "recarga_saldo": 0.005859633608893547, "roaming_cobranca": 0.008017052487532027, "conta_explicacao": 0.04811626799929359, "reclamacao_atendimento": 0.21153809541677057, "seguranca_fraude": 0.0709299856019982, "sem_correspondencia": 0.1590870835725052}, "confidence": 0.2573879527933985, "input_tokens": 46, "latency_ms": 304.1461589999699} +{"id": "g0051-negociacao_religacao-erros_digitacao-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_vencimento": 0.007743276265733318, "seguranca_perda_roubo": 0.04082585911142782, "negociacao_religacao": 0.3008073299736501, "cancelamento_linha": 0.04101869504032312, "negociacao_divida": 0.016660254611571015, "parceiros_ofertas": 0.057204433344906706, "plano_consulta": 0.07050586560770086, "conta_pagamento_confirmacao": 0.056456275836369856, "suporte_sem_sinal": 0.20831307972528723, "conta_contestacao": 0.049826037625943675, "vas_contratacao": 0.010800896318079355, "sem_correspondencia": 0.13983799653900691}, "confidence": 0.3008073299736501, "input_tokens": 43, "latency_ms": 275.2739160000033} +{"id": "g0051-negociacao_religacao-erros_digitacao-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.19095390256322559, "suporte_sem_sinal": 0.14364426373110203, "marketplace_compra": 0.051915956732480104, "fidelidade_resgate": 0.02039419749357542, "plano_troca": 0.009766377872466217, "negociacao_divida": 0.010638898634869555, "roaming_cobranca": 0.00670447691174138, "cadastro_atualizacao": 0.02895427416839727, "internet_pacote_adicional": 0.17386384956031478, "vas_cancelamento": 0.010873930933845451, "cancelamento_linha": 0.08981959111316469, "recarga_saldo": 0.004867838411325157, "conta_explicacao": 0.044366998388133884, "roaming_pacote": 0.004994665924260986, "negociacao_religacao": 0.04095366004681811, "sem_correspondencia": 0.16728711751427938}, "confidence": 0.19095390256322559, "input_tokens": 45, "latency_ms": 426.1497119999831} +{"id": "g0051-negociacao_religacao-erros_digitacao-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.027983856797519014, "bonus_nao_recebido": 0.09945130908021127, "suporte_sem_sinal": 0.26691007116976995, "conta_pagamento_confirmacao": 0.16591728914683146, "plano_troca": 0.01476446884191653, "portabilidade": 0.01949854345063598, "negociacao_religacao": 0.09630204557809893, "sem_correspondencia": 0.3091724159350169}, "confidence": 0.3091724159350169, "input_tokens": 42, "latency_ms": 208.4747960000186} +{"id": "g0051-negociacao_religacao-erros_digitacao-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_religacao": 0.05453663807911777, "fidelidade_pontos": 0.026743921124778674, "suporte_chip_esim": 0.010240340123756625, "reclamacao_atendimento": 0.08386047535114549, "marketplace_pedido": 0.0354767313305522, "suporte_sem_sinal": 0.13186477994623466, "parceiros_ofertas": 0.02930774588134031, "conta_pagamento_confirmacao": 0.07537325862203766, "conta_debito_automatico_digital": 0.021161337319158452, "seguranca_perda_roubo": 0.3328210256924277, "cadastro_atualizacao": 0.027904414190749717, "portabilidade": 0.010018675116875122, "conta_vencimento": 0.005117471554845279, "plano_consulta": 0.030257037349063542, "negociacao_divida": 0.009832378014423802, "sem_correspondencia": 0.115483770303493}, "confidence": 0.3328210256924277, "input_tokens": 43, "latency_ms": 462.92900800000325} +{"id": "g0051-negociacao_religacao-erros_digitacao-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.4126350558588185, "conta_pagamento_confirmacao": 0.13989908915069463, "negociacao_divida": 0.020162204167830548, "parceiros_ofertas": 0.03735135847320021, "atendimento_humano": 0.04434930880917622, "roaming_duvida": 0.017385926000480022, "suporte_sem_sinal": 0.1744144698171999, "sem_correspondencia": 0.15380258772259994}, "confidence": 0.4126350558588185, "input_tokens": 42, "latency_ms": 207.05482099998562} +{"id": "g0051-negociacao_religacao-erros_digitacao-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.1255935467956527, "negociacao_religacao": 0.0496964394955766, "atendimento_humano": 0.10710291138598059, "conta_vencimento": 0.0091908530277268, "recarga_realizar": 0.00614990964233606, "plano_troca": 0.009899235625542272, "negociacao_divida": 0.009326364191662198, "fidelidade_pontos": 0.04963572843777324, "suporte_sem_sinal": 0.33724061659695553, "suporte_configuracao": 0.043935039458723055, "plano_nova_linha": 0.0252030648351629, "sem_correspondencia": 0.227026290506908}, "confidence": 0.33724061659695553, "input_tokens": 41, "latency_ms": 276.9968470000208} +{"id": "g0051-negociacao_religacao-erros_digitacao-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.05503743363208669, "roaming_cobranca": 0.00605597516647422, "negociacao_religacao": 0.04020303749852851, "plano_consulta": 0.03595080127888486, "recarga_realizar": 0.005891119433764347, "internet_problema_conexao": 0.07583556115892803, "seguranca_perda_roubo": 0.0831860877070673, "conta_pagamento_confirmacao": 0.2041042092991302, "negociacao_divida": 0.013164736900143569, "suporte_sem_sinal": 0.30220361713785054, "portabilidade": 0.013453070636032537, "sem_correspondencia": 0.1649143501511092}, "confidence": 0.30220361713785054, "input_tokens": 43, "latency_ms": 301.40143699998134} +{"id": "g0051-negociacao_religacao-erros_digitacao-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.017066507070259473, "recarga_realizar": 0.006207964529051543, "conta_pagamento_confirmacao": 0.0657345891555756, "internet_problema_conexao": 0.11581445012643456, "atendimento_humano": 0.08866647839437107, "cancelamento_linha": 0.1000813865354797, "reclamacao_atendimento": 0.08850098609426049, "conta_vencimento": 0.012266017785032233, "portabilidade": 0.012739647479426209, "suporte_sem_sinal": 0.13606018147945365, "negociacao_religacao": 0.06786485920994328, "troca_numero": 0.002460170362255817, "beneficios_consulta": 0.07329227947688667, "bonus_nao_recebido": 0.04528677197498362, "parceiros_ofertas": 0.019683583171116632, "sem_correspondencia": 0.14827412715546945}, "confidence": 0.14827412715546945, "input_tokens": 43, "latency_ms": 392.3722040000257} +{"id": "g0051-negociacao_religacao-erros_digitacao-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.02868939618973023, "plano_consulta": 0.08429541054137506, "seguranca_perda_roubo": 0.06600659039400245, "recarga_saldo": 0.013360636630401766, "conta_pagamento_confirmacao": 0.10709025967174887, "negociacao_religacao": 0.08316185690934677, "suporte_sem_sinal": 0.29979045811134164, "sem_correspondencia": 0.3176053915520532}, "confidence": 0.3176053915520532, "input_tokens": 41, "latency_ms": 214.61677899998222} +{"id": "g0051-negociacao_religacao-erros_digitacao-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.4137028497730163, "suporte_sem_sinal": 0.1963974249847911, "troca_numero": 0.0023318505434187227, "reclamacao_atendimento": 0.054394931346506525, "conta_segunda_via": 0.01657362045964413, "conta_pagamento_confirmacao": 0.03154316803783605, "plano_nova_linha": 0.05242739676192194, "beneficios_consulta": 0.07883889876076283, "negociacao_divida": 0.008766127539436105, "plano_troca": 0.006205210972213995, "conta_vencimento": 0.004334010074358796, "sem_correspondencia": 0.13448451074609352}, "confidence": 0.4137028497730163, "input_tokens": 40, "latency_ms": 274.64561300001833} +{"id": "g0053-negociacao_religacao-emocional-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.009034294214365341, "negociacao_religacao": 0.2999545792138866, "internet_pacote_adicional": 0.11019235336257362, "suporte_sem_sinal": 0.11935113559704574, "conta_pagamento_confirmacao": 0.22319096777630187, "negociacao_divida": 0.014373100624741026, "fidelidade_resgate": 0.0160571906689, "sem_correspondencia": 0.20784637854218582}, "confidence": 0.2999545792138866, "input_tokens": 74, "latency_ms": 225.1615409999772} +{"id": "g0053-negociacao_religacao-emocional-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 145, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.5886387203060341, "conta_pagamento_confirmacao": 0.015295469752260349, "suporte_sem_sinal": 0.26766073316029854, "sem_correspondencia": 0.12840507678140697}, "confidence": 0.5886387203060341, "input_tokens": 66, "latency_ms": 153.33016599998928} +{"id": "g0053-negociacao_religacao-emocional-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_cobranca": 0.0008334656249254628, "fidelidade_resgate": 0.0020560105370154977, "conta_pagamento_confirmacao": 0.011073657941078556, "conta_debito_automatico_digital": 0.005842741393882066, "plano_troca": 0.0032538893734634406, "internet_consumo": 0.009950227858802193, "marketplace_pedido": 0.005350465290513815, "conta_contestacao": 0.011443967587994994, "conta_segunda_via": 0.0079955915399148, "negociacao_religacao": 0.8600158329814271, "negociacao_divida": 0.01110370054134522, "suporte_sem_sinal": 0.03702566732942932, "troca_numero": 0.0005264136703318596, "beneficios_consulta": 0.012196600010380159, "recarga_saldo": 0.0007397311614415543, "sem_correspondencia": 0.020592037158053886}, "confidence": 0.8600158329814271, "input_tokens": 66, "latency_ms": 449.9863830000095} +{"id": "g0053-negociacao_religacao-emocional-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.23531217270429736, "recarga_nao_creditada": 0.004759427503790468, "negociacao_divida": 0.011133286816845287, "atendimento_humano": 0.11855392599456667, "suporte_configuracao": 0.04117703704874169, "roaming_cobranca": 0.004134246973607883, "conta_pagamento_confirmacao": 0.05542236797128327, "negociacao_religacao": 0.053342393164601355, "suporte_sem_sinal": 0.20705753034531876, "vas_contratacao": 0.01374229101658519, "internet_problema_conexao": 0.08061359616287621, "sem_correspondencia": 0.17475172429748587}, "confidence": 0.23531217270429736, "input_tokens": 61, "latency_ms": 313.31595000000334} +{"id": "g0053-negociacao_religacao-emocional-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.019151822426873848, "conta_segunda_via": 0.013268224085617179, "plano_nova_linha": 0.007520971826628173, "seguranca_perda_roubo": 0.0512828944632508, "conta_pagamento_confirmacao": 0.016178128253978304, "desconto_retencao": 0.0031879190739163205, "suporte_sem_sinal": 0.0996085493598506, "negociacao_religacao": 0.7087664171827954, "reclamacao_atendimento": 0.020027459308692642, "marketplace_compra": 0.010540796732136806, "roaming_pacote": 0.0020718757196256338, "sem_correspondencia": 0.0483949415666343}, "confidence": 0.7087664171827954, "input_tokens": 59, "latency_ms": 315.2323699999897} +{"id": "g0053-negociacao_religacao-emocional-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.025208001298993792, "conta_debito_automatico_digital": 0.03622848818600395, "negociacao_religacao": 0.1193275793072095, "troca_numero": 0.004728948574130833, "conta_pagamento_confirmacao": 0.030283878698992912, "suporte_sem_sinal": 0.537301883991386, "negociacao_divida": 0.07037922556454472, "sem_correspondencia": 0.17654199437873824}, "confidence": 0.537301883991386, "input_tokens": 60, "latency_ms": 216.71841100004485} +{"id": "g0053-negociacao_religacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.3651467481343, "internet_pacote_adicional": 0.19832047512057274, "negociacao_divida": 0.11024225415243233, "marketplace_compra": 0.024069156069705253, "conta_debito_automatico_digital": 0.004381430596496498, "vas_consulta": 0.169633473136036, "conta_pagamento_confirmacao": 0.011865550428065683, "sem_correspondencia": 0.1163409123623915}, "confidence": 0.3651467481343, "input_tokens": 58, "latency_ms": 227.86061599998675} +{"id": "g0053-negociacao_religacao-emocional-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.40648497124788957, "negociacao_divida": 0.013069417613857302, "conta_debito_automatico_digital": 0.03000512571048768, "vas_cancelamento": 0.005374476979628876, "conta_pagamento_confirmacao": 0.0459565050567549, "plano_consulta": 0.05933513199467026, "negociacao_religacao": 0.04588746425506137, "reclamacao_atendimento": 0.09448574762070121, "fidelidade_resgate": 0.0071649608390937335, "recarga_nao_creditada": 0.0027257244619881766, "vas_consulta": 0.12611470494039417, "sem_correspondencia": 0.16339576927947275}, "confidence": 0.40648497124788957, "input_tokens": 58, "latency_ms": 321.5933579999728} +{"id": "g0053-negociacao_religacao-emocional-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_cancelamento": 0.003950836717327077, "conta_contestacao": 0.039205491785682944, "vas_contratacao": 0.007322172449573691, "marketplace_compra": 0.016430726678035634, "suporte_sem_sinal": 0.06438642913395941, "bonus_nao_recebido": 0.004365452177491969, "recarga_realizar": 0.0018095944099220755, "negociacao_religacao": 0.7279730984657684, "conta_segunda_via": 0.011850469624401498, "negociacao_divida": 0.017581006813060004, "suporte_chip_esim": 0.0033688011380849326, "conta_pagamento_confirmacao": 0.013942693984336743, "parceiros_ofertas": 0.026318512381866464, "cancelamento_linha": 0.006047948192038519, "marketplace_pedido": 0.011200144823441456, "sem_correspondencia": 0.044246621225009206}, "confidence": 0.7279730984657684, "input_tokens": 54, "latency_ms": 442.1549819999768} +{"id": "g0053-negociacao_religacao-emocional-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 108, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.17781785991650886, "negociacao_divida": 0.08841117154562932, "suporte_sem_sinal": 0.2516337754996087, "fidelidade_pontos": 0.021763772826377478, "desconto_retencao": 0.0215343992410123, "conta_pagamento_confirmacao": 0.044969762059326866, "cadastro_atualizacao": 0.054543963481007235, "sem_correspondencia": 0.33932529543052925}, "confidence": 0.33932529543052925, "input_tokens": 54, "latency_ms": 231.13963200000853} +{"id": "g0053-negociacao_religacao-emocional-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 127, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_debito_automatico_digital": 0.02062018664506666, "conta_contestacao": 0.02695692931927349, "suporte_chip_esim": 0.0031890681175755805, "negociacao_religacao": 0.6116564543756359, "reclamacao_atendimento": 0.0879132328247348, "fidelidade_pontos": 0.006723756543421128, "troca_numero": 0.0018209888560216762, "suporte_sem_sinal": 0.08773714581229575, "parceiros_ofertas": 0.020800919094260205, "conta_pagamento_confirmacao": 0.00782348825792344, "negociacao_divida": 0.009912492178855299, "vas_contratacao": 0.0030003295542962226, "portabilidade": 0.0023079566823965684, "seguranca_fraude": 0.04199497177804622, "internet_problema_conexao": 0.026773186835679277, "sem_correspondencia": 0.04076889312451786}, "confidence": 0.6116564543756359, "input_tokens": 62, "latency_ms": 455.51526299999523} +{"id": "g0053-negociacao_religacao-emocional-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.21709529998918023, "recarga_nao_creditada": 0.005180588088636297, "negociacao_divida": 0.08138934688057281, "conta_pagamento_confirmacao": 0.09151365701035152, "suporte_sem_sinal": 0.21105678365952898, "cancelamento_linha": 0.022215921711625522, "negociacao_religacao": 0.19744852268620208, "sem_correspondencia": 0.17409987997390253}, "confidence": 0.21709529998918023, "input_tokens": 60, "latency_ms": 219.61652300001333} +{"id": "g0058-recarga_realizar-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.012489524168998371, "bonus_nao_recebido": 0.09531981826464951, "recarga_saldo": 0.18329495823189007, "suporte_configuracao": 0.05730819154568304, "conta_pagamento_confirmacao": 0.07107131428051612, "recarga_nao_creditada": 0.0960027459562771, "roaming_pacote": 0.01378735854302744, "sem_correspondencia": 0.47072608900895835}, "confidence": 0.47072608900895835, "input_tokens": 32, "latency_ms": 196.8073419999996} +{"id": "g0058-recarga_realizar-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_vencimento": 0.0032434929031544446, "reclamacao_atendimento": 0.024538062312774393, "parceiros_ofertas": 0.07383613043611728, "recarga_nao_creditada": 0.03276907874639191, "recarga_saldo": 0.3727714671931455, "seguranca_fraude": 0.0098874426626707, "desconto_retencao": 0.01248126468436048, "conta_pagamento_confirmacao": 0.023041819852117815, "internet_pacote_adicional": 0.20670066684249183, "roaming_pacote": 0.0016676863854044905, "atendimento_humano": 0.023346420096654504, "conta_debito_automatico_digital": 0.01028131390732302, "conta_explicacao": 0.04948115311540094, "bonus_nao_recebido": 0.020328562221399418, "conta_contestacao": 0.020754599487313174, "sem_correspondencia": 0.11487083915328006}, "confidence": 0.3727714671931455, "input_tokens": 31, "latency_ms": 422.78438100004223} +{"id": "g0058-recarga_realizar-erros_digitacao-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.14088318171749062, "recarga_nao_creditada": 0.024782546603159504, "recarga_realizar": 0.03699534496651128, "sem_correspondencia": 0.7973389267128386}, "confidence": 0.7973389267128386, "input_tokens": 30, "latency_ms": 188.92343200002415} +{"id": "g0058-recarga_realizar-erros_digitacao-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_troca": 0.01149775498376256, "seguranca_fraude": 0.04009389637348552, "conta_contestacao": 0.07212133944063219, "recarga_realizar": 0.06611500899035747, "cadastro_atualizacao": 0.031649896058786015, "vas_contratacao": 0.00649355885621285, "suporte_configuracao": 0.011904665662549092, "fidelidade_resgate": 0.016869947872015786, "marketplace_compra": 0.023515156316373544, "desconto_retencao": 0.012646399856495853, "reclamacao_atendimento": 0.03919228295919117, "recarga_saldo": 0.09958631129498971, "marketplace_pedido": 0.04264077685191071, "conta_segunda_via": 0.018966891498607256, "recarga_nao_creditada": 0.40482191589770655, "sem_correspondencia": 0.10188419708692376}, "confidence": 0.40482191589770655, "input_tokens": 34, "latency_ms": 549.972098000012} +{"id": "g0058-recarga_realizar-erros_digitacao-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09727043429708883, "internet_pacote_adicional": 0.19327786119899706, "recarga_realizar": 0.07240937670319528, "vas_consulta": 0.21975690906507175, "internet_consumo": 0.055367818146906375, "vas_cancelamento": 0.004313026588735769, "recarga_saldo": 0.05184100049277064, "suporte_chip_esim": 0.016033202667190428, "plano_troca": 0.010765204990972265, "recarga_nao_creditada": 0.015825081894922717, "roaming_duvida": 0.00891902767233972, "sem_correspondencia": 0.2542210562818092}, "confidence": 0.2542210562818092, "input_tokens": 29, "latency_ms": 291.9693580000171} +{"id": "g0058-recarga_realizar-erros_digitacao-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"plano_consulta": 0.10861276363259612, "conta_debito_automatico_digital": 0.030531014152185416, "recarga_realizar": 0.03771819269134775, "conta_vencimento": 0.006936666730130093, "parceiros_ofertas": 0.053973609076149245, "cadastro_atualizacao": 0.026853496884037195, "recarga_saldo": 0.4244104432492349, "fidelidade_pontos": 0.044682902476227256, "cancelamento_linha": 0.005020184102975736, "atendimento_humano": 0.04893497128155476, "portabilidade": 0.00691556621968773, "seguranca_perda_roubo": 0.01888081665130523, "plano_nova_linha": 0.012651857306808371, "internet_problema_conexao": 0.01199742436775049, "recarga_nao_creditada": 0.03871024124806422, "sem_correspondencia": 0.1231698499299455}, "confidence": 0.4244104432492349, "input_tokens": 36, "latency_ms": 401.1657220000302} +{"id": "g0058-recarga_realizar-erros_digitacao-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.03159640611721552, "recarga_realizar": 0.15302591945879462, "recarga_saldo": 0.08552675375615233, "sem_correspondencia": 0.7298509206678375}, "confidence": 0.7298509206678375, "input_tokens": 35, "latency_ms": 132.51197699997874} +{"id": "g0058-recarga_realizar-erros_digitacao-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.0812671092247804, "plano_consulta": 0.3213158775578038, "plano_troca": 0.0195325701879194, "recarga_nao_creditada": 0.022469454884499133, "reclamacao_atendimento": 0.10481413224420313, "marketplace_compra": 0.04334716403981824, "recarga_realizar": 0.013244835369984031, "recarga_saldo": 0.02115107281408253, "bonus_nao_recebido": 0.060228230976161146, "troca_numero": 0.005608772270561989, "internet_consumo": 0.04328814426691142, "sem_correspondencia": 0.2637326361632748}, "confidence": 0.3213158775578038, "input_tokens": 31, "latency_ms": 274.78020699999206} +{"id": "g0058-recarga_realizar-erros_digitacao-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_divida": 0.009023405760242919, "plano_troca": 0.004821969709316335, "conta_segunda_via": 0.03541882401483321, "conta_explicacao": 0.02163188903176257, "internet_problema_conexao": 0.013142309874410176, "desconto_retencao": 0.014959120756883063, "internet_pacote_adicional": 0.05983711260153809, "roaming_pacote": 0.0012032257047943828, "negociacao_religacao": 0.004216625920801155, "recarga_nao_creditada": 0.6870690584338214, "portabilidade": 0.0028028283165643115, "reclamacao_atendimento": 0.02708354171164816, "conta_debito_automatico_digital": 0.005825818011044243, "recarga_realizar": 0.02383383901833905, "recarga_saldo": 0.02543431299871728, "sem_correspondencia": 0.0636961181352837}, "confidence": 0.6870690584338214, "input_tokens": 33, "latency_ms": 416.3137049999932} +{"id": "g0058-recarga_realizar-erros_digitacao-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.11022317224739389, "parceiros_ofertas": 0.14421011265760098, "conta_segunda_via": 0.019040599146177263, "desconto_retencao": 0.019758065831246615, "bonus_nao_recebido": 0.030366626990400918, "recarga_realizar": 0.13722607263357442, "seguranca_fraude": 0.021896140282852087, "negociacao_religacao": 0.010341599410261224, "beneficios_consulta": 0.13819624251915852, "recarga_nao_creditada": 0.027797217946173694, "recarga_saldo": 0.15916886658869722, "sem_correspondencia": 0.18177528374646315}, "confidence": 0.18177528374646315, "input_tokens": 33, "latency_ms": 288.6129940000046} +{"id": "g0058-recarga_realizar-erros_digitacao-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.11802936499231598, "suporte_chip_esim": 0.09293220313363787, "negociacao_religacao": 0.017334999742629004, "marketplace_pedido": 0.06466318006188099, "recarga_realizar": 0.12948656250984583, "recarga_nao_creditada": 0.040750064487104214, "recarga_saldo": 0.24322773833311007, "sem_correspondencia": 0.29357588673947604}, "confidence": 0.29357588673947604, "input_tokens": 33, "latency_ms": 222.69974699997874} +{"id": "g0058-recarga_realizar-erros_digitacao-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_contestacao": 0.07991820246316408, "recarga_nao_creditada": 0.03638057261635997, "portabilidade": 0.0174801230718145, "recarga_saldo": 0.24387228979693656, "parceiros_ofertas": 0.10411727001782518, "troca_numero": 0.04125777462931156, "recarga_realizar": 0.270743060938367, "sem_correspondencia": 0.20623070646622116}, "confidence": 0.270743060938367, "input_tokens": 34, "latency_ms": 211.66436199996497} +{"id": "g0059-recarga_realizar-regionalismo-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.24096778986675016, "recarga_nao_creditada": 0.08894447038446805, "recarga_realizar": 0.2873853380817472, "sem_correspondencia": 0.38270240166703456}, "confidence": 0.38270240166703456, "input_tokens": 58, "latency_ms": 177.89956899997605} +{"id": "g0059-recarga_realizar-regionalismo-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.05074963194878006, "recarga_realizar": 0.16235059015898137, "plano_nova_linha": 0.036050538389368704, "recarga_nao_creditada": 0.044408334958304915, "fidelidade_resgate": 0.0272977399886328, "suporte_chip_esim": 0.01599892739954807, "roaming_cobranca": 0.006333892976227612, "conta_debito_automatico_digital": 0.029817787041730076, "marketplace_compra": 0.06512074723479905, "recarga_saldo": 0.23542251481346743, "cadastro_atualizacao": 0.04136320825328802, "sem_correspondencia": 0.2850860868368719}, "confidence": 0.2850860868368719, "input_tokens": 44, "latency_ms": 485.4344120000178} +{"id": "g0059-recarga_realizar-regionalismo-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.11436083135349612, "negociacao_religacao": 0.020490853585459, "recarga_realizar": 0.09123457347962645, "marketplace_pedido": 0.06325755583327117, "parceiros_ofertas": 0.09022031856134231, "internet_pacote_adicional": 0.07386160139749115, "conta_vencimento": 0.011379273766011945, "recarga_saldo": 0.15572725667796122, "plano_nova_linha": 0.0568688920220089, "recarga_nao_creditada": 0.10410524196952334, "suporte_chip_esim": 0.00518067704682292, "sem_correspondencia": 0.21331292430698548}, "confidence": 0.21331292430698548, "input_tokens": 52, "latency_ms": 322.76778799996464} +{"id": "g0059-recarga_realizar-regionalismo-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.1326709520782076, "recarga_nao_creditada": 0.026379268260207596, "recarga_realizar": 0.3972282654048783, "seguranca_perda_roubo": 0.02452121455636098, "roaming_pacote": 0.00735105517637888, "negociacao_religacao": 0.013010357330879027, "internet_pacote_adicional": 0.18028615171634665, "sem_correspondencia": 0.21855273547674095}, "confidence": 0.3972282654048783, "input_tokens": 44, "latency_ms": 248.51896199999146} +{"id": "g0059-recarga_realizar-regionalismo-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"internet_problema_conexao": 0.021403869170475667, "fidelidade_pontos": 0.0552296105503488, "roaming_cobranca": 0.0028982397033964903, "conta_segunda_via": 0.025999241901111667, "seguranca_perda_roubo": 0.06979093556027086, "atendimento_humano": 0.0582923169275708, "suporte_chip_esim": 0.007325457257226646, "negociacao_religacao": 0.008701163163780347, "troca_numero": 0.0028893341642919133, "recarga_saldo": 0.19448457255281346, "recarga_nao_creditada": 0.26317700198321764, "seguranca_fraude": 0.05950838949153044, "portabilidade": 0.007864356809312535, "marketplace_compra": 0.01978729996805319, "recarga_realizar": 0.07478610271216297, "sem_correspondencia": 0.1278621080844366}, "confidence": 0.26317700198321764, "input_tokens": 48, "latency_ms": 482.36137800000733} +{"id": "g0059-recarga_realizar-regionalismo-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.11456178201605355, "reclamacao_atendimento": 0.021307804302878985, "internet_pacote_adicional": 0.11430525109057238, "recarga_nao_creditada": 0.03843601940062901, "seguranca_fraude": 0.015614342890955878, "fidelidade_pontos": 0.036359419775527486, "negociacao_religacao": 0.004621910591441796, "recarga_realizar": 0.36937502839544156, "plano_troca": 0.006363869736973389, "marketplace_pedido": 0.026688315271061042, "beneficios_consulta": 0.08674012360663359, "parceiros_ofertas": 0.05463137529624939, "conta_segunda_via": 0.010540249139037266, "roaming_cobranca": 0.0021242293214179136, "troca_numero": 0.0012604104546775495, "sem_correspondencia": 0.09706986871044922}, "confidence": 0.36937502839544156, "input_tokens": 44, "latency_ms": 482.52662200002305} +{"id": "g0059-recarga_realizar-regionalismo-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"cadastro_atualizacao": 0.05737866015270671, "conta_debito_automatico_digital": 0.023533906486266094, "recarga_nao_creditada": 0.2525637117468277, "bonus_nao_recebido": 0.05738390163608953, "recarga_realizar": 0.10606656087710037, "recarga_saldo": 0.0855944220191582, "fidelidade_resgate": 0.018974387775270427, "beneficios_consulta": 0.16246387154434042, "troca_numero": 0.002116487567218296, "reclamacao_atendimento": 0.04584097431012113, "roaming_pacote": 0.002551516950984152, "sem_correspondencia": 0.18553159893391702}, "confidence": 0.2525637117468277, "input_tokens": 44, "latency_ms": 398.2835989999671} +{"id": "g0059-recarga_realizar-regionalismo-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_chip_esim": 0.007152557203815128, "fidelidade_pontos": 0.03769413165504938, "atendimento_humano": 0.049126940021429984, "recarga_nao_creditada": 0.11398486520380387, "recarga_saldo": 0.15255259609649938, "recarga_realizar": 0.2978411142285257, "vas_consulta": 0.2313640213531432, "sem_correspondencia": 0.11028377423773329}, "confidence": 0.2978411142285257, "input_tokens": 52, "latency_ms": 232.74663400002282} +{"id": "g0059-recarga_realizar-regionalismo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"beneficios_consulta": 0.1831509907526897, "plano_nova_linha": 0.02116422529366717, "reclamacao_atendimento": 0.03826248623956206, "internet_problema_conexao": 0.01677221422760765, "suporte_chip_esim": 0.01252267130026467, "recarga_saldo": 0.3653126934193631, "marketplace_compra": 0.026376696153024896, "roaming_duvida": 0.007164372090360356, "recarga_nao_creditada": 0.025479238334987, "internet_consumo": 0.05103648797366909, "roaming_pacote": 0.004795263028358122, "vas_cancelamento": 0.0025317009859656277, "recarga_realizar": 0.11665256999945549, "troca_numero": 0.0013850981989095672, "negociacao_religacao": 0.005076313828032071, "sem_correspondencia": 0.12231697817408341}, "confidence": 0.3653126934193631, "input_tokens": 45, "latency_ms": 513.8079179999977} +{"id": "g0059-recarga_realizar-regionalismo-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.189338629414776, "recarga_nao_creditada": 0.048849095932929486, "recarga_realizar": 0.1528508554024845, "sem_correspondencia": 0.6089614192498101}, "confidence": 0.6089614192498101, "input_tokens": 43, "latency_ms": 156.62593399997604} +{"id": "g0059-recarga_realizar-regionalismo-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.02907136228853237, "conta_segunda_via": 0.05502082311653015, "recarga_realizar": 0.4250013445970347, "negociacao_divida": 0.017407148089246822, "reclamacao_atendimento": 0.05430738155972083, "marketplace_compra": 0.04383083653344323, "recarga_saldo": 0.1538745689291756, "sem_correspondencia": 0.22148653488631628}, "confidence": 0.4250013445970347, "input_tokens": 45, "latency_ms": 255.4449140000088} +{"id": "g0059-recarga_realizar-regionalismo-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"plano_nova_linha": 0.06276209792708079, "recarga_realizar": 0.14760130973759242, "portabilidade": 0.01823127496759463, "fidelidade_resgate": 0.030537844386797644, "internet_problema_conexao": 0.04607860846993197, "recarga_saldo": 0.4374997117556567, "recarga_nao_creditada": 0.028294971845186617, "sem_correspondencia": 0.22899418091015922}, "confidence": 0.4374997117556567, "input_tokens": 42, "latency_ms": 294.0560299999788} +{"id": "g0060-recarga_realizar-emocional-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.026460803513306555, "conta_explicacao": 0.023496779863560677, "internet_consumo": 0.026034635869665385, "marketplace_compra": 0.012582357674322383, "beneficios_consulta": 0.06989883982999004, "seguranca_fraude": 0.05817350665234901, "desconto_retencao": 0.009593899844280064, "recarga_nao_creditada": 0.07325054328472291, "suporte_chip_esim": 0.004024062508064672, "recarga_realizar": 0.5452673113387402, "reclamacao_atendimento": 0.0721984392951389, "sem_correspondencia": 0.07901882032585916}, "confidence": 0.5452673113387402, "input_tokens": 48, "latency_ms": 335.6537459999913} +{"id": "g0060-recarga_realizar-emocional-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 0.03543769794694336, "recarga_saldo": 0.02187899081171094, "roaming_pacote": 0.0015408238216666828, "reclamacao_atendimento": 0.06473434385135243, "internet_consumo": 0.011033115682329576, "negociacao_divida": 0.00605116311019386, "parceiros_ofertas": 0.04352974052282837, "seguranca_perda_roubo": 0.006097508984097795, "recarga_realizar": 0.3979702250200386, "conta_explicacao": 0.009542630663945367, "recarga_nao_creditada": 0.323045125388514, "sem_correspondencia": 0.07913863419637901}, "confidence": 0.3979702250200386, "input_tokens": 43, "latency_ms": 279.3367400000193} +{"id": "g0060-recarga_realizar-emocional-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.06047423653003053, "recarga_realizar": 0.27833281677373867, "conta_debito_automatico_digital": 0.01508762897989357, "recarga_nao_creditada": 0.094711075871398, "negociacao_religacao": 0.01863201436310196, "recarga_saldo": 0.06535864323137931, "fidelidade_pontos": 0.03336061385025263, "sem_correspondencia": 0.4340429704002053}, "confidence": 0.4340429704002053, "input_tokens": 48, "latency_ms": 210.13838499999338} +{"id": "g0060-recarga_realizar-emocional-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.06926997305859985, "bonus_nao_recebido": 0.059921115511509616, "marketplace_compra": 0.011060907725987366, "suporte_chip_esim": 0.0026658287421407333, "recarga_nao_creditada": 0.11048693989999699, "recarga_saldo": 0.016606955653168318, "fidelidade_resgate": 0.01304813111171029, "internet_consumo": 0.011442516195090844, "recarga_realizar": 0.5931984401022156, "conta_debito_automatico_digital": 0.004577521406254752, "vas_contratacao": 0.004001936152452981, "sem_correspondencia": 0.10371973444087275}, "confidence": 0.5931984401022156, "input_tokens": 41, "latency_ms": 309.86400599999797} +{"id": "g0060-recarga_realizar-emocional-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"roaming_duvida": 0.00716066318918129, "recarga_saldo": 0.009762673072203467, "recarga_nao_creditada": 0.6058158522938375, "troca_numero": 0.0006095601939752515, "recarga_realizar": 0.1510654600213594, "plano_nova_linha": 0.009821832541354988, "suporte_sem_sinal": 0.06869983274409704, "sem_correspondencia": 0.14706412594399104}, "confidence": 0.6058158522938375, "input_tokens": 46, "latency_ms": 202.32558900005415} +{"id": "g0060-recarga_realizar-emocional-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.055761529125818006, "plano_nova_linha": 0.052431451261479176, "recarga_realizar": 0.07703551391765615, "marketplace_pedido": 0.07151397077878663, "recarga_nao_creditada": 0.21101886816632073, "internet_consumo": 0.03966760874908984, "recarga_saldo": 0.023437666852254416, "sem_correspondencia": 0.46913339114859504}, "confidence": 0.46913339114859504, "input_tokens": 49, "latency_ms": 200.0628139999776} +{"id": "g0060-recarga_realizar-emocional-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 0.019580104546538784, "vas_consulta": 0.09758557922275585, "suporte_configuracao": 0.038228327673061356, "recarga_nao_creditada": 0.0446751813118738, "roaming_pacote": 0.003755700284990568, "recarga_realizar": 0.33980428083176334, "suporte_chip_esim": 0.011469173883351627, "negociacao_religacao": 0.007882003179704482, "conta_debito_automatico_digital": 0.011179329518196116, "recarga_saldo": 0.0917769200016474, "marketplace_pedido": 0.05991295313443891, "sem_correspondencia": 0.2741504464116778}, "confidence": 0.33980428083176334, "input_tokens": 48, "latency_ms": 304.618276000042} +{"id": "g0060-recarga_realizar-emocional-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.2035364643215099, "recarga_saldo": 0.010192239399672483, "recarga_nao_creditada": 0.5826654819485259, "sem_correspondencia": 0.20360581433029176}, "confidence": 0.5826654819485259, "input_tokens": 44, "latency_ms": 137.2477890000141} +{"id": "g0060-recarga_realizar-emocional-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.2541685964351506, "cancelamento_linha": 0.015355468459552837, "plano_consulta": 0.10557690614073074, "roaming_cobranca": 0.007789904594956303, "recarga_saldo": 0.04788466295147307, "vas_contratacao": 0.01909583260229354, "reclamacao_atendimento": 0.12156409542485759, "sem_correspondencia": 0.4285645333909853}, "confidence": 0.4285645333909853, "input_tokens": 44, "latency_ms": 202.75018600000294} +{"id": "g0060-recarga_realizar-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"internet_problema_conexao": 0.10680064884733526, "vas_consulta": 0.0765558057531739, "conta_explicacao": 0.018484265175983016, "recarga_nao_creditada": 0.27072034111813753, "seguranca_perda_roubo": 0.04450136931372792, "cadastro_atualizacao": 0.02363368940912497, "negociacao_religacao": 0.006068073863842915, "cancelamento_linha": 0.0035825575397617736, "negociacao_divida": 0.005665357397441244, "recarga_saldo": 0.13297884571837001, "roaming_duvida": 0.008420794527773764, "internet_consumo": 0.060785418367686174, "marketplace_compra": 0.024562286962210106, "portabilidade": 0.005441186184248745, "atendimento_humano": 0.05039586280515837, "sem_correspondencia": 0.16140349701602433}, "confidence": 0.27072034111813753, "input_tokens": 49, "latency_ms": 437.4509099999955} +{"id": "g0060-recarga_realizar-emocional-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_saldo": 0.00797726720719719, "recarga_realizar": 0.0781700262130221, "recarga_nao_creditada": 0.7231170063668951, "sem_correspondencia": 0.1907357002128856}, "confidence": 0.7231170063668951, "input_tokens": 44, "latency_ms": 135.56405200000654} +{"id": "g0060-recarga_realizar-emocional-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.029551614461208322, "conta_segunda_via": 0.026742712011931433, "beneficios_consulta": 0.1532818397003652, "roaming_duvida": 0.018658066411700966, "recarga_realizar": 0.32690105268416436, "reclamacao_atendimento": 0.17755547397376656, "recarga_nao_creditada": 0.014767278178354626, "sem_correspondencia": 0.2525419625785085}, "confidence": 0.32690105268416436, "input_tokens": 47, "latency_ms": 218.76751100001002} +{"id": "g0063-recarga_saldo-curto_neutro-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.04402978014228661, "internet_consumo": 0.15781317798246794, "suporte_chip_esim": 0.011783825343324108, "internet_pacote_adicional": 0.08555308064029628, "recarga_saldo": 0.0457050394798167, "recarga_nao_creditada": 0.06459557325202574, "fidelidade_pontos": 0.14247402681479254, "sem_correspondencia": 0.4480454963449901}, "confidence": 0.4480454963449901, "input_tokens": 33, "latency_ms": 206.69510800001945} +{"id": "g0063-recarga_saldo-curto_neutro-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.23436189570881039, "internet_problema_conexao": 0.018733744276081928, "conta_pagamento_confirmacao": 0.19032234662481945, "roaming_pacote": 0.007887173737852787, "recarga_realizar": 0.011553552432118074, "bonus_nao_recebido": 0.0375646962808332, "recarga_nao_creditada": 0.041416322492671104, "sem_correspondencia": 0.45816026844681307}, "confidence": 0.45816026844681307, "input_tokens": 34, "latency_ms": 207.05733400001236} +{"id": "g0063-recarga_saldo-curto_neutro-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.018356770618944813, "internet_consumo": 0.1616309613293216, "recarga_realizar": 0.05006406922012697, "sem_correspondencia": 0.7699481988316066}, "confidence": 0.7699481988316066, "input_tokens": 33, "latency_ms": 131.24626300003683} +{"id": "g0063-recarga_saldo-curto_neutro-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.23285496803341793, "roaming_pacote": 0.007634280412963669, "suporte_sem_sinal": 0.09787969648848557, "recarga_nao_creditada": 0.1007142176103273, "recarga_realizar": 0.020970630560767093, "beneficios_consulta": 0.21378014135579018, "internet_consumo": 0.049655897440038954, "sem_correspondencia": 0.2765101680982093}, "confidence": 0.2765101680982093, "input_tokens": 32, "latency_ms": 196.15905900002417} +{"id": "g0063-recarga_saldo-curto_neutro-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.09190742294492124, "seguranca_fraude": 0.07688373635150554, "recarga_saldo": 0.1854535862566011, "roaming_duvida": 0.010539470662546567, "internet_consumo": 0.023275344633348117, "vas_consulta": 0.11587703692048097, "recarga_nao_creditada": 0.009492233775710736, "recarga_realizar": 0.010551418600334785, "fidelidade_resgate": 0.025097525752329833, "seguranca_perda_roubo": 0.10273383224155268, "fidelidade_pontos": 0.11282524173286315, "sem_correspondencia": 0.23536315012780526}, "confidence": 0.23536315012780526, "input_tokens": 31, "latency_ms": 279.4554560000506} +{"id": "g0063-recarga_saldo-curto_neutro-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_contestacao": 0.1558512324565166, "roaming_pacote": 0.011177820327904531, "recarga_realizar": 0.01956901543567051, "internet_consumo": 0.06242435895428808, "desconto_retencao": 0.03092230159598268, "roaming_duvida": 0.021623788738808093, "marketplace_compra": 0.05904493200499807, "recarga_saldo": 0.37286133155732165, "cancelamento_linha": 0.003351229528089142, "plano_nova_linha": 0.01380475352632778, "recarga_nao_creditada": 0.019413767685350598, "sem_correspondencia": 0.22995546818874227}, "confidence": 0.37286133155732165, "input_tokens": 34, "latency_ms": 266.3163579999832} +{"id": "g0063-recarga_saldo-curto_neutro-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.02512625498165625, "internet_consumo": 0.05251966955668178, "recarga_saldo": 0.02612185933454262, "sem_correspondencia": 0.8962322161271193}, "confidence": 0.8962322161271193, "input_tokens": 38, "latency_ms": 131.82496100000662} +{"id": "g0063-recarga_saldo-curto_neutro-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.08759830266742044, "recarga_saldo": 0.06312463310659966, "seguranca_fraude": 0.1261140381620154, "recarga_realizar": 0.017201233490678248, "internet_consumo": 0.06365577014862712, "suporte_chip_esim": 0.008531262077683378, "recarga_nao_creditada": 0.30512475999372507, "sem_correspondencia": 0.3286500003532507}, "confidence": 0.3286500003532507, "input_tokens": 33, "latency_ms": 204.92909399996506} +{"id": "g0063-recarga_saldo-curto_neutro-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.029712190796225908, "internet_consumo": 0.06145883712645837, "recarga_saldo": 0.5206447830039174, "sem_correspondencia": 0.38818418907339836}, "confidence": 0.5206447830039174, "input_tokens": 33, "latency_ms": 128.52428499996904} +{"id": "g0063-recarga_saldo-curto_neutro-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.03726891998875585, "recarga_nao_creditada": 0.07097733433673992, "cancelamento_linha": 0.006080886064502853, "negociacao_religacao": 0.01016007316248149, "recarga_saldo": 0.09650091375301506, "internet_pacote_adicional": 0.10244862255822561, "troca_numero": 0.002431704781769621, "seguranca_perda_roubo": 0.03000828297071511, "conta_debito_automatico_digital": 0.01526352039818475, "conta_contestacao": 0.0789212175032206, "roaming_duvida": 0.01214336733314748, "conta_explicacao": 0.06812849322011993, "internet_consumo": 0.1507071037096605, "marketplace_compra": 0.04006158000501395, "recarga_realizar": 0.019154093263211488, "sem_correspondencia": 0.25974388695123574}, "confidence": 0.25974388695123574, "input_tokens": 35, "latency_ms": 393.590506999999} +{"id": "g0063-recarga_saldo-curto_neutro-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.14069034447445308, "suporte_sem_sinal": 0.10692737470604688, "recarga_realizar": 0.017759863651094027, "conta_pagamento_confirmacao": 0.16530870239882867, "portabilidade": 0.016510947014429452, "parceiros_ofertas": 0.07303076387073547, "internet_consumo": 0.027154276703851378, "recarga_nao_creditada": 0.018610354894239275, "beneficios_consulta": 0.1481584489899556, "suporte_configuracao": 0.025651084784719967, "reclamacao_atendimento": 0.04456071646915354, "sem_correspondencia": 0.21563712204249266}, "confidence": 0.21563712204249266, "input_tokens": 34, "latency_ms": 283.9637970000126} +{"id": "g0063-recarga_saldo-curto_neutro-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_divida": 0.02307609646903783, "conta_segunda_via": 0.04173041865556588, "plano_troca": 0.011158533355365973, "conta_contestacao": 0.05254171770342492, "plano_consulta": 0.16276329698938657, "internet_consumo": 0.01694772572856958, "recarga_realizar": 0.008774685642770425, "plano_nova_linha": 0.03361695993126966, "roaming_pacote": 0.002723974864729768, "recarga_saldo": 0.39929446438573835, "recarga_nao_creditada": 0.008389241032805616, "sem_correspondencia": 0.23898288524133543}, "confidence": 0.39929446438573835, "input_tokens": 35, "latency_ms": 278.9554269999712} +{"id": "g0064-recarga_saldo-informal_abreviado-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.1413693392255932, "recarga_realizar": 0.010953689871372031, "internet_consumo": 0.03848788450468152, "sem_correspondencia": 0.8091890863983533}, "confidence": 0.8091890863983533, "input_tokens": 31, "latency_ms": 129.08758399998987} +{"id": "g0064-recarga_saldo-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0914900262037814, "fidelidade_resgate": 0.06198835600962868, "plano_nova_linha": 0.04899039672233227, "recarga_realizar": 0.021034377469548872, "internet_consumo": 0.1304498511857997, "cadastro_atualizacao": 0.07567734549683998, "troca_numero": 0.006460929992801263, "sem_correspondencia": 0.5639087169192678}, "confidence": 0.5639087169192678, "input_tokens": 38, "latency_ms": 198.81421200000204} +{"id": "g0064-recarga_saldo-informal_abreviado-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.053811025074910465, "marketplace_compra": 0.03782879575278161, "seguranca_perda_roubo": 0.046849005098823476, "atendimento_humano": 0.09185374562387819, "beneficios_consulta": 0.16664017798990077, "cadastro_atualizacao": 0.06345031434092788, "desconto_retencao": 0.017684521219449197, "roaming_pacote": 0.003922314863362591, "recarga_saldo": 0.09246415679329692, "vas_contratacao": 0.007989485777875355, "recarga_realizar": 0.006432939810428544, "conta_explicacao": 0.04945484939759541, "internet_consumo": 0.033550810193832256, "recarga_nao_creditada": 0.011814274869167338, "suporte_chip_esim": 0.016387859420433117, "sem_correspondencia": 0.29986572377333687}, "confidence": 0.29986572377333687, "input_tokens": 40, "latency_ms": 384.70084700003326} +{"id": "g0064-recarga_saldo-informal_abreviado-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.06722533997110182, "roaming_cobranca": 0.0042169249599757356, "recarga_saldo": 0.2898480124984464, "internet_consumo": 0.044832030410976546, "fidelidade_resgate": 0.02610387208581156, "conta_pagamento_confirmacao": 0.10522232665256537, "plano_troca": 0.015150781452736564, "troca_numero": 0.004834271713356274, "marketplace_compra": 0.028621741892045242, "recarga_realizar": 0.009099116015861233, "recarga_nao_creditada": 0.0053778581812599065, "sem_correspondencia": 0.3994677241658634}, "confidence": 0.3994677241658634, "input_tokens": 32, "latency_ms": 275.9718909999833} +{"id": "g0064-recarga_saldo-informal_abreviado-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.3354314452415426, "internet_consumo": 0.04269660865166033, "recarga_nao_creditada": 0.004106841377100908, "internet_pacote_adicional": 0.04682626789673026, "conta_explicacao": 0.026809892643374755, "negociacao_religacao": 0.1292677180041049, "conta_vencimento": 0.004304125759727733, "conta_segunda_via": 0.01552498288193659, "desconto_retencao": 0.0063942077273595795, "plano_consulta": 0.06755081336133463, "vas_consulta": 0.11304635917960618, "suporte_configuracao": 0.018648830544184793, "suporte_chip_esim": 0.003782043338661016, "marketplace_pedido": 0.024832873698145456, "recarga_realizar": 0.012536413544374526, "sem_correspondencia": 0.14824057615015573}, "confidence": 0.3354314452415426, "input_tokens": 37, "latency_ms": 433.2288939999671} +{"id": "g0064-recarga_saldo-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.020366618561495978, "internet_consumo": 0.08142259032594107, "recarga_nao_creditada": 0.019133767255647235, "sem_correspondencia": 0.8790770238569157}, "confidence": 0.8790770238569157, "input_tokens": 32, "latency_ms": 131.80172800002765} +{"id": "g0064-recarga_saldo-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.011820064307187484, "conta_segunda_via": 0.028794093579328918, "conta_debito_automatico_digital": 0.010540399209577627, "recarga_realizar": 0.012162723012141743, "cancelamento_linha": 0.006300436970757462, "vas_consulta": 0.17150209045493553, "internet_pacote_adicional": 0.12252405460346236, "bonus_nao_recebido": 0.03476539464828583, "internet_consumo": 0.11514953732725525, "plano_consulta": 0.128461757280782, "recarga_nao_creditada": 0.05469720183419055, "sem_correspondencia": 0.30328224677209525}, "confidence": 0.30328224677209525, "input_tokens": 35, "latency_ms": 291.2401020000175} +{"id": "g0064-recarga_saldo-informal_abreviado-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.03758684713781687, "recarga_nao_creditada": 0.025565679396644805, "recarga_realizar": 0.010030353890226211, "cadastro_atualizacao": 0.07543318310826345, "conta_contestacao": 0.14739244345094757, "negociacao_religacao": 0.006751160904817026, "conta_vencimento": 0.005937793557545255, "atendimento_humano": 0.13373986484437578, "recarga_saldo": 0.28725562783728364, "portabilidade": 0.007552884391079145, "vas_contratacao": 0.005423212666357129, "internet_consumo": 0.02140257789504131, "plano_nova_linha": 0.02860477322063326, "parceiros_ofertas": 0.03678031057627398, "roaming_pacote": 0.0026754849855073533, "sem_correspondencia": 0.16786780213718722}, "confidence": 0.28725562783728364, "input_tokens": 39, "latency_ms": 359.5484580000061} +{"id": "g0064-recarga_saldo-informal_abreviado-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.013415214543159984, "recarga_saldo": 0.5705370280400989, "internet_consumo": 0.03648278845249308, "sem_correspondencia": 0.37956496896424813}, "confidence": 0.5705370280400989, "input_tokens": 35, "latency_ms": 135.41486899998745} +{"id": "g0064-recarga_saldo-informal_abreviado-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.04476244774736083, "recarga_saldo": 0.12756760495639352, "recarga_realizar": 0.007767760707522225, "sem_correspondencia": 0.8199021865887234}, "confidence": 0.8199021865887234, "input_tokens": 34, "latency_ms": 130.73456199998645} +{"id": "g0064-recarga_saldo-informal_abreviado-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.012527699320616894, "recarga_saldo": 0.6819199270323734, "roaming_cobranca": 0.0027079498144910964, "suporte_chip_esim": 0.004812445964596607, "recarga_nao_creditada": 0.008256198052134131, "parceiros_ofertas": 0.0647723315069723, "internet_consumo": 0.029733837544652735, "sem_correspondencia": 0.19526961076416288}, "confidence": 0.6819199270323734, "input_tokens": 31, "latency_ms": 200.37129899998263} +{"id": "g0064-recarga_saldo-informal_abreviado-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.10802417827546695, "beneficios_consulta": 0.13614892750377086, "roaming_pacote": 0.004063497235022761, "marketplace_pedido": 0.04011269224634448, "recarga_saldo": 0.09947283413139939, "recarga_nao_creditada": 0.12695964975763652, "plano_nova_linha": 0.03137453597255066, "internet_consumo": 0.03838836342710257, "portabilidade": 0.021307076931403233, "fidelidade_pontos": 0.09023821215244895, "roaming_cobranca": 0.005154982595651212, "recarga_realizar": 0.011098843828653056, "marketplace_compra": 0.024293006955800004, "negociacao_divida": 0.01297069134747944, "atendimento_humano": 0.05013480705467582, "sem_correspondencia": 0.2002577005845941}, "confidence": 0.2002577005845941, "input_tokens": 38, "latency_ms": 376.4319780000278} +{"id": "g0069-recarga_saldo-indireto_multiplo-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 184, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"roaming_duvida": 0.011412911477085211, "seguranca_perda_roubo": 0.004176930315317582, "internet_consumo": 0.16844689002817465, "conta_pagamento_confirmacao": 0.044953828289855016, "vas_contratacao": 0.010291370979360127, "cancelamento_linha": 0.0024362472994734602, "recarga_nao_creditada": 0.05267112438467058, "conta_segunda_via": 0.008010274329639742, "recarga_realizar": 0.012809100850961012, "conta_debito_automatico_digital": 0.0062677233136350955, "suporte_sem_sinal": 0.1647923208236813, "roaming_pacote": 0.009448356453469807, "vas_consulta": 0.33263005141274515, "reclamacao_atendimento": 0.03489713196109902, "recarga_saldo": 0.013271877809089207, "sem_correspondencia": 0.12348386027174305}, "confidence": 0.33263005141274515, "input_tokens": 77, "latency_ms": 528.0936450000127} +{"id": "g0069-recarga_saldo-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 96, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.06165165854701818, "recarga_nao_creditada": 0.0416550054221411, "marketplace_pedido": 0.0865488376534262, "conta_pagamento_confirmacao": 0.13241662835236853, "vas_cancelamento": 0.004913650178519068, "desconto_retencao": 0.017796385038846077, "plano_troca": 0.0086210151042222, "cadastro_atualizacao": 0.06070341203156419, "bonus_nao_recebido": 0.01868207275781374, "marketplace_compra": 0.05515387718637229, "recarga_saldo": 0.21530157614676787, "conta_vencimento": 0.0135404674220569, "roaming_duvida": 0.012353162522251018, "conta_segunda_via": 0.011385645081159933, "internet_pacote_adicional": 0.09226587644223815, "sem_correspondencia": 0.16701073011323456}, "confidence": 0.21530157614676787, "input_tokens": 49, "latency_ms": 481.15596799999594} +{"id": "g0069-recarga_saldo-indireto_multiplo-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"troca_numero": 0.002452114579835106, "internet_consumo": 0.06721876514689928, "recarga_nao_creditada": 0.0062172961918360355, "vas_contratacao": 0.01898853653817063, "reclamacao_atendimento": 0.03574724470441757, "cancelamento_linha": 0.0033021582991199687, "conta_debito_automatico_digital": 0.006034014704399639, "recarga_realizar": 0.008964777861502177, "vas_consulta": 0.289395211105734, "plano_consulta": 0.10465056376077307, "cadastro_atualizacao": 0.027985285772113462, "portabilidade": 0.010188797417640704, "recarga_saldo": 0.21306420713851085, "negociacao_religacao": 0.007706887966206614, "conta_segunda_via": 0.010286847057611353, "sem_correspondencia": 0.18779729175522952}, "confidence": 0.289395211105734, "input_tokens": 60, "latency_ms": 468.9124399999969} +{"id": "g0069-recarga_saldo-indireto_multiplo-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.09379144146535462, "recarga_realizar": 0.021637704675421747, "recarga_saldo": 0.08610070680542897, "sem_correspondencia": 0.7984701470537947}, "confidence": 0.7984701470537947, "input_tokens": 50, "latency_ms": 139.58162099999072} +{"id": "g0069-recarga_saldo-indireto_multiplo-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 142, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.025503252996064058, "roaming_pacote": 0.004678628179230947, "internet_consumo": 0.035786053119543845, "reclamacao_atendimento": 0.1037018053715568, "conta_contestacao": 0.05955713917116084, "plano_troca": 0.014281835200600343, "recarga_nao_creditada": 0.012377028981734142, "conta_debito_automatico_digital": 0.01280644880416939, "recarga_saldo": 0.3027196084132592, "fidelidade_resgate": 0.06297699681692415, "negociacao_religacao": 0.010819960934750615, "sem_correspondencia": 0.3547912420110057}, "confidence": 0.3547912420110057, "input_tokens": 64, "latency_ms": 303.75304199998254} +{"id": "g0069-recarga_saldo-indireto_multiplo-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.0265842939904067, "recarga_saldo": 0.03131429140993534, "internet_consumo": 0.075741396200747, "sem_correspondencia": 0.866360018398911}, "confidence": 0.866360018398911, "input_tokens": 64, "latency_ms": 145.77289599998267} +{"id": "g0069-recarga_saldo-indireto_multiplo-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.00851607787164476, "plano_troca": 0.008141344401787952, "roaming_duvida": 0.010973109848369226, "fidelidade_resgate": 0.011701976864083703, "bonus_nao_recebido": 0.003828868730232769, "cadastro_atualizacao": 0.04247520113018081, "internet_consumo": 0.048324789784394966, "negociacao_divida": 0.005190708201577829, "recarga_saldo": 0.7225444306770185, "conta_vencimento": 0.004063364578322464, "roaming_pacote": 0.004651740652529885, "marketplace_compra": 0.01274810915894605, "recarga_nao_creditada": 0.004872525569695245, "recarga_realizar": 0.014251316877662228, "parceiros_ofertas": 0.020159207256288444, "sem_correspondencia": 0.07755722839726523}, "confidence": 0.7225444306770185, "input_tokens": 48, "latency_ms": 448.8657150000108} +{"id": "g0069-recarga_saldo-indireto_multiplo-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.048645442809901455, "recarga_realizar": 0.004524366333842877, "internet_consumo": 0.012315609136797596, "vas_cancelamento": 0.7820939195855413, "recarga_nao_creditada": 0.0027364677890851148, "recarga_saldo": 0.05952649019162991, "conta_vencimento": 0.0055004771142128945, "sem_correspondencia": 0.08465722703898881}, "confidence": 0.7820939195855413, "input_tokens": 68, "latency_ms": 220.49600199994757} +{"id": "g0069-recarga_saldo-indireto_multiplo-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_troca": 0.010792824701046052, "recarga_nao_creditada": 0.05913791948704599, "reclamacao_atendimento": 0.030674206835710795, "parceiros_ofertas": 0.047732361816839694, "internet_consumo": 0.08262808821008567, "fidelidade_resgate": 0.01874311499979439, "internet_pacote_adicional": 0.05697833884641231, "marketplace_compra": 0.022694012699690024, "conta_explicacao": 0.07774816641719297, "conta_contestacao": 0.0660457627076561, "recarga_realizar": 0.008515813594135599, "roaming_pacote": 0.0027184542926771676, "conta_debito_automatico_digital": 0.09160900337792383, "vas_consulta": 0.2881107400086515, "recarga_saldo": 0.012986252398828568, "sem_correspondencia": 0.12288493960630933}, "confidence": 0.2881107400086515, "input_tokens": 64, "latency_ms": 466.45098600004076} +{"id": "g0069-recarga_saldo-indireto_multiplo-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_pacote_adicional": 0.07538015184793197, "recarga_saldo": 0.2606758998518093, "bonus_nao_recebido": 0.018998678242824647, "negociacao_religacao": 0.022780011702887386, "negociacao_divida": 0.009284556583932882, "desconto_retencao": 0.01134346114443258, "internet_consumo": 0.19818022293466453, "conta_explicacao": 0.043598237160642525, "parceiros_ofertas": 0.021776042270212185, "recarga_realizar": 0.009501371267213357, "recarga_nao_creditada": 0.11853712465976017, "sem_correspondencia": 0.20994424233368852}, "confidence": 0.2606758998518093, "input_tokens": 60, "latency_ms": 318.8143610000225} +{"id": "g0069-recarga_saldo-indireto_multiplo-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta", "desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 0.013205459400116915, "recarga_realizar": 0.03448392336811482, "conta_pagamento_confirmacao": 0.10807725852375787, "suporte_chip_esim": 0.011452216582282852, "internet_consumo": 0.04571460157635196, "roaming_pacote": 0.007236175315931545, "recarga_saldo": 0.44767544049571545, "sem_correspondencia": 0.3321549247377286}, "confidence": 0.44767544049571545, "input_tokens": 59, "latency_ms": 225.4545490000055} +{"id": "g0069-recarga_saldo-indireto_multiplo-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 144, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.15391470147859973, "bonus_nao_recebido": 0.06924927824923519, "conta_vencimento": 0.00994744781522197, "internet_consumo": 0.07425159049961887, "recarga_saldo": 0.03234205322693169, "desconto_retencao": 0.027434832734581097, "internet_problema_conexao": 0.04657100782012177, "seguranca_fraude": 0.04585921661870442, "parceiros_ofertas": 0.181359629749664, "recarga_nao_creditada": 0.11721700167915966, "recarga_realizar": 0.012862764942733237, "sem_correspondencia": 0.22899047518542837}, "confidence": 0.22899047518542837, "input_tokens": 62, "latency_ms": 303.73986799997965} +{"id": "g0073-recarga_nao_creditada-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.06055769109690129, "recarga_realizar": 0.2259653716599852, "bonus_nao_recebido": 0.10804727210227737, "sem_correspondencia": 0.6054296651408362}, "confidence": 0.6054296651408362, "input_tokens": 51, "latency_ms": 150.24845499999628} +{"id": "g0073-recarga_nao_creditada-regionalismo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 0.10631703394814758, "plano_consulta": 0.07641708504348692, "roaming_duvida": 0.008679278647563984, "recarga_saldo": 0.04669131209581483, "conta_pagamento_confirmacao": 0.08682844495623644, "internet_consumo": 0.03727791652787787, "recarga_realizar": 0.03476312192784141, "vas_contratacao": 0.00839261568150155, "bonus_nao_recebido": 0.04720180727848896, "conta_debito_automatico_digital": 0.010691267995825976, "negociacao_divida": 0.012525818963950372, "atendimento_humano": 0.04279222935099606, "fidelidade_resgate": 0.012174240017083884, "recarga_nao_creditada": 0.2208587791473527, "internet_problema_conexao": 0.06437702812730668, "sem_correspondencia": 0.18401202029052482}, "confidence": 0.2208587791473527, "input_tokens": 49, "latency_ms": 532.1702239999695} +{"id": "g0073-recarga_nao_creditada-regionalismo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.2960233831989491, "recarga_realizar": 0.01914925028350389, "conta_pagamento_confirmacao": 0.1902076651792701, "sem_correspondencia": 0.49461970133827693}, "confidence": 0.49461970133827693, "input_tokens": 50, "latency_ms": 154.77310600005012} +{"id": "g0073-recarga_nao_creditada-regionalismo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.5874764099236539, "bonus_nao_recebido": 0.11624415955003617, "conta_pagamento_confirmacao": 0.05286523662026608, "sem_correspondencia": 0.24341419390604382}, "confidence": 0.5874764099236539, "input_tokens": 49, "latency_ms": 152.34570699999495} +{"id": "g0073-recarga_nao_creditada-regionalismo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.7121990018866547, "bonus_nao_recebido": 0.03772739475593471, "conta_pagamento_confirmacao": 0.028801975089392536, "sem_correspondencia": 0.22127162826801802}, "confidence": 0.7121990018866547, "input_tokens": 43, "latency_ms": 150.3242179999802} +{"id": "g0073-recarga_nao_creditada-regionalismo-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09563646925579103, "bonus_nao_recebido": 0.11590104204711192, "recarga_nao_creditada": 0.07885937902750435, "sem_correspondencia": 0.7096031096695927}, "confidence": 0.7096031096695927, "input_tokens": 42, "latency_ms": 144.31917799998928} +{"id": "g0073-recarga_nao_creditada-regionalismo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.03093070397140538, "troca_numero": 0.001888819884874146, "recarga_realizar": 0.14783208894556732, "conta_pagamento_confirmacao": 0.04466179929105819, "recarga_nao_creditada": 0.14168071106866514, "conta_explicacao": 0.07937120287725391, "cadastro_atualizacao": 0.0438977348347752, "bonus_nao_recebido": 0.06722545320127674, "recarga_saldo": 0.17769373150715048, "roaming_pacote": 0.004745870148600356, "internet_problema_conexao": 0.05009758991214157, "sem_correspondencia": 0.20997429435723156}, "confidence": 0.20997429435723156, "input_tokens": 49, "latency_ms": 306.2871540000174} +{"id": "g0073-recarga_nao_creditada-regionalismo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.038356578115344396, "conta_pagamento_confirmacao": 0.1670988289243862, "bonus_nao_recebido": 0.1681077717002809, "marketplace_pedido": 0.043475086274188786, "recarga_saldo": 0.028205444644675497, "conta_contestacao": 0.08471500570330799, "recarga_nao_creditada": 0.25658632662970043, "sem_correspondencia": 0.21345495800811579}, "confidence": 0.25658632662970043, "input_tokens": 51, "latency_ms": 226.45253199999615} +{"id": "g0073-recarga_nao_creditada-regionalismo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.1191286407880241, "recarga_saldo": 0.04821122217847179, "bonus_nao_recebido": 0.1794512328704278, "cancelamento_linha": 0.010659549722843515, "internet_problema_conexao": 0.027783456206915445, "recarga_nao_creditada": 0.35688151059110773, "recarga_realizar": 0.01346955863569397, "sem_correspondencia": 0.24441482900651562}, "confidence": 0.35688151059110773, "input_tokens": 43, "latency_ms": 218.32647299999053} +{"id": "g0073-recarga_nao_creditada-regionalismo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_contestacao": 0.17497612120407532, "bonus_nao_recebido": 0.08972126032422098, "recarga_realizar": 0.10382591686438687, "suporte_sem_sinal": 0.18601372396261434, "recarga_saldo": 0.0641360565689677, "recarga_nao_creditada": 0.1002553081544951, "conta_pagamento_confirmacao": 0.058262119548689525, "suporte_configuracao": 0.03282128569023424, "cancelamento_linha": 0.014133098199596624, "vas_cancelamento": 0.014715393655707558, "suporte_chip_esim": 0.006894924048501474, "sem_correspondencia": 0.15424479177851025}, "confidence": 0.18601372396261434, "input_tokens": 49, "latency_ms": 312.4244269999963} +{"id": "g0073-recarga_nao_creditada-regionalismo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.2736401124978133, "roaming_duvida": 0.017226615084804005, "plano_nova_linha": 0.026473274169759402, "recarga_saldo": 0.05058161098251408, "marketplace_pedido": 0.037169738094195014, "atendimento_humano": 0.04652815216947509, "recarga_realizar": 0.02837168221900953, "conta_contestacao": 0.10997866749636337, "recarga_nao_creditada": 0.11265873090378827, "conta_segunda_via": 0.04037933664794783, "bonus_nao_recebido": 0.0364559240016892, "sem_correspondencia": 0.22053615573264096}, "confidence": 0.2736401124978133, "input_tokens": 42, "latency_ms": 298.2400040000357} +{"id": "g0073-recarga_nao_creditada-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0063052369659780455, "negociacao_divida": 0.030159669258537563, "recarga_realizar": 0.03862050343177403, "conta_pagamento_confirmacao": 0.12868937166845967, "conta_debito_automatico_digital": 0.02966904855227492, "portabilidade": 0.019157457079761613, "cadastro_atualizacao": 0.08003861032221393, "recarga_saldo": 0.06686641665977822, "bonus_nao_recebido": 0.17395832211186704, "marketplace_compra": 0.04006230618473938, "fidelidade_resgate": 0.0401815340944124, "sem_correspondencia": 0.3462915236702032}, "confidence": 0.3462915236702032, "input_tokens": 48, "latency_ms": 314.6416579999709} +{"id": "g0074-recarga_nao_creditada-emocional-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.14279506089223754, "conta_pagamento_confirmacao": 0.236387052116854, "recarga_saldo": 0.055514292790102344, "conta_segunda_via": 0.035561100840754464, "recarga_realizar": 0.029242153328580333, "bonus_nao_recebido": 0.0385840734364713, "internet_consumo": 0.04880136787597951, "plano_nova_linha": 0.014473879263791864, "negociacao_religacao": 0.012047398308018539, "recarga_nao_creditada": 0.10245406971159066, "suporte_chip_esim": 0.008712498763250146, "sem_correspondencia": 0.27542705267236933}, "confidence": 0.27542705267236933, "input_tokens": 48, "latency_ms": 315.2219390000255} +{"id": "g0074-recarga_nao_creditada-emocional-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.4374752395666932, "recarga_saldo": 0.038632281592320336, "bonus_nao_recebido": 0.0686689549057711, "roaming_pacote": 0.00579096942700688, "conta_debito_automatico_digital": 0.01241766397043097, "conta_pagamento_confirmacao": 0.06417073387114289, "recarga_realizar": 0.08014180608265425, "sem_correspondencia": 0.29270235058398036}, "confidence": 0.4374752395666932, "input_tokens": 44, "latency_ms": 228.3535429999688} +{"id": "g0074-recarga_nao_creditada-emocional-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 0.0030426660362360167, "cadastro_atualizacao": 0.0026667006555171654, "bonus_nao_recebido": 0.004179265853592418, "roaming_cobranca": 0.00043325315738160084, "negociacao_religacao": 0.0008888794189680338, "recarga_realizar": 0.004657261581404844, "internet_problema_conexao": 0.0016881517520237015, "conta_debito_automatico_digital": 0.0008424806950500786, "fidelidade_pontos": 0.003654423435699593, "recarga_saldo": 0.0032966919541728913, "conta_pagamento_confirmacao": 0.012359160110462073, "marketplace_pedido": 0.0034981735832969423, "fidelidade_resgate": 0.0013283147829673805, "recarga_nao_creditada": 0.9250339949412031, "atendimento_humano": 0.0037313457916155614, "sem_correspondencia": 0.028699236250408648}, "confidence": 0.9250339949412031, "input_tokens": 49, "latency_ms": 463.3916569999883} +{"id": "g0074-recarga_nao_creditada-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_realizar": 0.04630293090054187, "conta_pagamento_confirmacao": 0.06701590320515344, "bonus_nao_recebido": 0.486647471387609, "sem_correspondencia": 0.4000336945066957}, "confidence": 0.486647471387609, "input_tokens": 46, "latency_ms": 148.90749900001765} +{"id": "g0074-recarga_nao_creditada-emocional-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.05949545385708866, "recarga_nao_creditada": 0.12572335634872214, "recarga_realizar": 0.09545079191994107, "conta_explicacao": 0.06637376250145902, "conta_vencimento": 0.014116182292274432, "marketplace_compra": 0.02587341401546833, "seguranca_perda_roubo": 0.050664176762215345, "bonus_nao_recebido": 0.03582168210349908, "recarga_saldo": 0.033766283075528605, "conta_segunda_via": 0.04128495419241693, "conta_pagamento_confirmacao": 0.16690256445545415, "sem_correspondencia": 0.28452737847593224}, "confidence": 0.28452737847593224, "input_tokens": 46, "latency_ms": 315.9161469999958} +{"id": "g0074-recarga_nao_creditada-emocional-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.03029920575603439, "cancelamento_linha": 0.0028782675351385683, "negociacao_divida": 0.014997591464598578, "recarga_nao_creditada": 0.292802773152501, "parceiros_ofertas": 0.06586667647138313, "suporte_configuracao": 0.0235177054115889, "roaming_pacote": 0.0033212488228652206, "recarga_saldo": 0.029266199442150215, "internet_pacote_adicional": 0.11725391587015911, "conta_pagamento_confirmacao": 0.08264101175025287, "roaming_duvida": 0.010474860527053199, "bonus_nao_recebido": 0.036251756303377694, "reclamacao_atendimento": 0.12799307179398725, "portabilidade": 0.007746017656687116, "marketplace_pedido": 0.020679507101923296, "sem_correspondencia": 0.1340101909402995}, "confidence": 0.292802773152501, "input_tokens": 47, "latency_ms": 467.3109490000229} +{"id": "g0074-recarga_nao_creditada-emocional-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0749942196534376, "bonus_nao_recebido": 0.07649565317118943, "recarga_nao_creditada": 0.3668455995579302, "sem_correspondencia": 0.4816645276174427}, "confidence": 0.4816645276174427, "input_tokens": 41, "latency_ms": 150.8413000000246} +{"id": "g0074-recarga_nao_creditada-emocional-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.007168575684050657, "recarga_nao_creditada": 0.9431843215559048, "bonus_nao_recebido": 0.0068871635102202185, "sem_correspondencia": 0.04275993924982427}, "confidence": 0.9431843215559048, "input_tokens": 40, "latency_ms": 149.04194299998608} +{"id": "g0074-recarga_nao_creditada-emocional-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"seguranca_perda_roubo": 0.06147401817103952, "beneficios_consulta": 0.20450550441563667, "bonus_nao_recebido": 0.06386041679893872, "conta_pagamento_confirmacao": 0.22384460405911313, "recarga_realizar": 0.01302260727123073, "negociacao_divida": 0.018350165448408645, "parceiros_ofertas": 0.07253532155554704, "roaming_pacote": 0.004819565947472284, "recarga_saldo": 0.019565241529768396, "recarga_nao_creditada": 0.0928928410669821, "negociacao_religacao": 0.011959943992774594, "sem_correspondencia": 0.21316976974308818}, "confidence": 0.22384460405911313, "input_tokens": 41, "latency_ms": 292.6107760000036} +{"id": "g0074-recarga_nao_creditada-emocional-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_debito_automatico_digital": 0.04897615549575169, "recarga_saldo": 0.023923940246984278, "portabilidade": 0.004721292522109009, "desconto_retencao": 0.013853729438903275, "reclamacao_atendimento": 0.1165860127968026, "conta_vencimento": 0.003698697259097903, "recarga_nao_creditada": 0.2004737056554428, "recarga_realizar": 0.028236783539181156, "bonus_nao_recebido": 0.03180540506348918, "conta_pagamento_confirmacao": 0.03948973682112422, "internet_pacote_adicional": 0.1362632429708008, "vas_cancelamento": 0.010309669686039356, "suporte_sem_sinal": 0.15798849628856843, "negociacao_religacao": 0.00476782465980847, "suporte_configuracao": 0.015653109932363442, "sem_correspondencia": 0.1632521976235334}, "confidence": 0.2004737056554428, "input_tokens": 49, "latency_ms": 477.68127000000504} +{"id": "g0074-recarga_nao_creditada-emocional-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.03689045678672816, "recarga_saldo": 0.0468497666671736, "bonus_nao_recebido": 0.04172091758197096, "recarga_nao_creditada": 0.10382272617881064, "negociacao_divida": 0.015355767045792534, "portabilidade": 0.007972423588137283, "suporte_sem_sinal": 0.17072156854243037, "conta_vencimento": 0.013222563463818213, "suporte_chip_esim": 0.007319703860462809, "cadastro_atualizacao": 0.024093826234177437, "troca_numero": 0.00277134671497631, "conta_pagamento_confirmacao": 0.09591266115371751, "internet_consumo": 0.05139980252153127, "recarga_realizar": 0.05445519236544514, "plano_consulta": 0.07078141425757396, "sem_correspondencia": 0.2567098630372538}, "confidence": 0.2567098630372538, "input_tokens": 45, "latency_ms": 439.4347070000322} +{"id": "g0074-recarga_nao_creditada-emocional-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.06753046008965546, "recarga_realizar": 0.008246059460365647, "cadastro_atualizacao": 0.015907684207736368, "atendimento_humano": 0.011868573625742306, "bonus_nao_recebido": 0.01302123710774711, "recarga_nao_creditada": 0.7866089278091859, "recarga_saldo": 0.006932255753883811, "sem_correspondencia": 0.08988480194568334}, "confidence": 0.7866089278091859, "input_tokens": 37, "latency_ms": 216.23103400003174} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.04706242354042404, "conta_explicacao": 0.06610377942592807, "conta_pagamento_confirmacao": 0.14578583979117807, "recarga_nao_creditada": 0.017458610407370522, "recarga_saldo": 0.1298529965462689, "fidelidade_pontos": 0.05011151407488705, "vas_contratacao": 0.010522388956029978, "bonus_nao_recebido": 0.010837444210232389, "parceiros_ofertas": 0.0407040123151542, "roaming_duvida": 0.005381065007765948, "reclamacao_atendimento": 0.019672122045007796, "internet_pacote_adicional": 0.2843263177065424, "plano_troca": 0.014000727931975987, "plano_nova_linha": 0.011764314140682387, "atendimento_humano": 0.02434700192477882, "sem_correspondencia": 0.12206944197577345}, "confidence": 0.2843263177065424, "input_tokens": 46, "latency_ms": 437.1463429999949} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.1200762858952752, "conta_pagamento_confirmacao": 0.07691996200740507, "recarga_nao_creditada": 0.2705208538239813, "sem_correspondencia": 0.5324828982733385}, "confidence": 0.5324828982733385, "input_tokens": 53, "latency_ms": 155.64675500002068} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.09595210163266274, "conta_pagamento_confirmacao": 0.03150506709216436, "recarga_realizar": 0.00574098251510075, "recarga_saldo": 0.004949602794062736, "marketplace_pedido": 0.013702596620718835, "bonus_nao_recebido": 0.013364570296248149, "recarga_nao_creditada": 0.7621027873397508, "sem_correspondencia": 0.07268229170929165}, "confidence": 0.7621027873397508, "input_tokens": 36, "latency_ms": 211.3483129999736} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.42745338915020104, "conta_pagamento_confirmacao": 0.05232801171404097, "bonus_nao_recebido": 0.14082026166870606, "sem_correspondencia": 0.3793983374670519}, "confidence": 0.42745338915020104, "input_tokens": 56, "latency_ms": 157.008731000019} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.17196688536462054, "reclamacao_atendimento": 0.1580986871784186, "bonus_nao_recebido": 0.0936633449140008, "recarga_saldo": 0.02941169858197771, "fidelidade_resgate": 0.017425243298297095, "conta_pagamento_confirmacao": 0.16846468025254124, "recarga_realizar": 0.028248426362362494, "sem_correspondencia": 0.3327210340477815}, "confidence": 0.3327210340477815, "input_tokens": 36, "latency_ms": 212.54436399999577} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano", "recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"vas_consulta": 0.04348124516644057, "troca_numero": 0.000992832663281751, "marketplace_pedido": 0.013415956942650992, "conta_contestacao": 0.07675184884008937, "recarga_saldo": 0.29590179750985185, "conta_pagamento_confirmacao": 0.04758995382584868, "parceiros_ofertas": 0.08625569095164645, "plano_consulta": 0.04902033502236887, "seguranca_perda_roubo": 0.019295859663658516, "cancelamento_linha": 0.002379093730095456, "atendimento_humano": 0.17335474298651093, "internet_problema_conexao": 0.017552758949625307, "reclamacao_atendimento": 0.05126667778991091, "conta_vencimento": 0.004348889784460902, "roaming_duvida": 0.006843138998390452, "sem_correspondencia": 0.11154917717516899}, "confidence": 0.29590179750985185, "input_tokens": 46, "latency_ms": 404.1854550000039} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.034850874854459944, "bonus_nao_recebido": 0.02102922570623646, "atendimento_humano": 0.019499627018560936, "vas_consulta": 0.09385523685157825, "recarga_saldo": 0.006847250163575992, "recarga_nao_creditada": 0.6288552013239485, "recarga_realizar": 0.008074205786100049, "sem_correspondencia": 0.18698837829553988}, "confidence": 0.6288552013239485, "input_tokens": 35, "latency_ms": 207.61542300004976} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.31410317095477, "bonus_nao_recebido": 0.03146762919927152, "recarga_realizar": 0.10441633055062641, "recarga_saldo": 0.01276047959739713, "internet_consumo": 0.016648645356700072, "recarga_nao_creditada": 0.3712231689702333, "conta_pagamento_confirmacao": 0.032071983072533415, "sem_correspondencia": 0.11730859229846821}, "confidence": 0.3712231689702333, "input_tokens": 61, "latency_ms": 229.8840880000057} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.14367858003612102, "conta_pagamento_confirmacao": 0.10451135350797634, "bonus_nao_recebido": 0.23245111800584548, "sem_correspondencia": 0.5193589484500571}, "confidence": 0.5193589484500571, "input_tokens": 43, "latency_ms": 150.4788009999629} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.07474538885766294, "desconto_retencao": 0.015804324725945867, "recarga_saldo": 0.05549477935707998, "internet_consumo": 0.030987982543792106, "internet_problema_conexao": 0.017284151633493974, "suporte_sem_sinal": 0.04108390695548924, "bonus_nao_recebido": 0.03887204558336113, "conta_vencimento": 0.0053700391722201705, "negociacao_religacao": 0.004736706742424979, "recarga_realizar": 0.03728068720655509, "recarga_nao_creditada": 0.38244054754336915, "vas_cancelamento": 0.005430712976949919, "plano_consulta": 0.06552252350389322, "seguranca_perda_roubo": 0.05301768848440886, "conta_contestacao": 0.10484253898303363, "sem_correspondencia": 0.06708597573031978}, "confidence": 0.38244054754336915, "input_tokens": 55, "latency_ms": 476.93595599997707} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_religacao": 0.009456491524927188, "roaming_duvida": 0.006163606091526851, "cancelamento_linha": 0.0028451714544686806, "fidelidade_resgate": 0.007593195014902936, "recarga_realizar": 0.20997953785459647, "bonus_nao_recebido": 0.011954548131303974, "recarga_nao_creditada": 0.25996087595563366, "conta_pagamento_confirmacao": 0.03078806608671622, "recarga_saldo": 0.18392798814002673, "vas_consulta": 0.09792184307610102, "marketplace_pedido": 0.02057424264226538, "sem_correspondencia": 0.15883443402753086}, "confidence": 0.25996087595563366, "input_tokens": 41, "latency_ms": 416.11229300002606} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 127, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.48136704576324657, "conta_pagamento_confirmacao": 0.08586236198799892, "roaming_duvida": 0.01011590677852315, "internet_problema_conexao": 0.026565162360732995, "recarga_saldo": 0.03312127419454856, "vas_consulta": 0.10824676546676285, "cancelamento_linha": 0.002447683648587344, "recarga_realizar": 0.059948387773803596, "bonus_nao_recebido": 0.017045200471679272, "roaming_cobranca": 0.00633946386725886, "reclamacao_atendimento": 0.08374096578228588, "sem_correspondencia": 0.085199781904572}, "confidence": 0.48136704576324657, "input_tokens": 61, "latency_ms": 400.8987349999984} +{"id": "g0077-plano_consulta-curto_neutro-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_duvida": 0.006720064689219148, "beneficios_consulta": 0.05247575056849921, "recarga_saldo": 0.005460257189022976, "plano_troca": 0.014666628126675794, "marketplace_pedido": 0.03891542562962376, "fidelidade_pontos": 0.05837805582764106, "internet_consumo": 0.09243116549316599, "internet_problema_conexao": 0.035435602151406, "portabilidade": 0.012356365128318699, "plano_nova_linha": 0.02411573199582224, "plano_consulta": 0.36142832124938334, "desconto_retencao": 0.013940060543688156, "roaming_cobranca": 0.004911052540203213, "vas_consulta": 0.07708779740400565, "internet_pacote_adicional": 0.05509043870281996, "sem_correspondencia": 0.14658728276050484}, "confidence": 0.36142832124938334, "input_tokens": 32, "latency_ms": 408.97287799998594} +{"id": "g0077-plano_consulta-curto_neutro-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.025067366753024484, "plano_consulta": 0.7307192710441324, "beneficios_consulta": 0.0369596370941387, "sem_correspondencia": 0.20725372510870443}, "confidence": 0.7307192710441324, "input_tokens": 34, "latency_ms": 135.78458199998522} +{"id": "g0077-plano_consulta-curto_neutro-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.19090561289795815, "plano_nova_linha": 0.018329668954199123, "plano_troca": 0.019184146161356434, "cancelamento_linha": 0.005831349566374643, "plano_consulta": 0.23887649945149972, "suporte_chip_esim": 0.013015599646556969, "beneficios_consulta": 0.13779896710906436, "sem_correspondencia": 0.3760581562129906}, "confidence": 0.3760581562129906, "input_tokens": 32, "latency_ms": 205.3573040000174} +{"id": "g0077-plano_consulta-curto_neutro-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.15902592671266932, "plano_troca": 0.0321654835090032, "troca_numero": 0.007587617468126962, "plano_consulta": 0.23123583822123642, "beneficios_consulta": 0.09622067472934683, "conta_vencimento": 0.008264363966571684, "plano_nova_linha": 0.03854205935981099, "sem_correspondencia": 0.4269580360332346}, "confidence": 0.4269580360332346, "input_tokens": 30, "latency_ms": 188.064235000013} +{"id": "g0077-plano_consulta-curto_neutro-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.13485527051133595, "cancelamento_linha": 0.004294900227612723, "desconto_retencao": 0.04358190674668356, "cadastro_atualizacao": 0.02555711942311108, "internet_pacote_adicional": 0.11674647789145493, "troca_numero": 0.0024394639790425673, "plano_consulta": 0.2896475496605482, "reclamacao_atendimento": 0.0360560305752382, "plano_nova_linha": 0.018561970459820675, "internet_consumo": 0.0770105347754532, "marketplace_compra": 0.020114172268765208, "roaming_cobranca": 0.002784073821067879, "conta_contestacao": 0.01473843493940163, "recarga_saldo": 0.0038214828854626817, "plano_troca": 0.02336708644718592, "sem_correspondencia": 0.1864235253878157}, "confidence": 0.2896475496605482, "input_tokens": 30, "latency_ms": 411.5226629999711} +{"id": "g0077-plano_consulta-curto_neutro-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.09288141859158609, "parceiros_ofertas": 0.08537491395068371, "plano_nova_linha": 0.04489471382481099, "plano_consulta": 0.3231483095825681, "plano_troca": 0.025918310459855366, "atendimento_humano": 0.060642972475582785, "beneficios_consulta": 0.09073867631938555, "sem_correspondencia": 0.2764006847955274}, "confidence": 0.3231483095825681, "input_tokens": 33, "latency_ms": 199.9338189999662} +{"id": "g0077-plano_consulta-curto_neutro-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.13217069030136336, "plano_nova_linha": 0.016357302444818537, "conta_segunda_via": 0.037402417005659036, "beneficios_consulta": 0.15106081758590242, "suporte_chip_esim": 0.011739397262948323, "roaming_cobranca": 0.003753518169349047, "portabilidade": 0.01372840236959808, "conta_pagamento_confirmacao": 0.04232921394168064, "plano_consulta": 0.292498465402771, "seguranca_fraude": 0.027157187095117555, "plano_troca": 0.014311390735660526, "sem_correspondencia": 0.25749119768513146}, "confidence": 0.292498465402771, "input_tokens": 34, "latency_ms": 313.2551389999776} +{"id": "g0077-plano_consulta-curto_neutro-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.07613800608391826, "desconto_retencao": 0.01591351874857294, "marketplace_pedido": 0.030968387953645572, "parceiros_ofertas": 0.0524792331636559, "plano_consulta": 0.4271054525822741, "conta_explicacao": 0.03038585317991905, "beneficios_consulta": 0.07909428447204253, "marketplace_compra": 0.026603946218886013, "seguranca_fraude": 0.02686091672333151, "plano_troca": 0.014519298231098475, "plano_nova_linha": 0.01749428409429812, "sem_correspondencia": 0.20243681854835752}, "confidence": 0.4271054525822741, "input_tokens": 35, "latency_ms": 333.4779879999701} +{"id": "g0077-plano_consulta-curto_neutro-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.07916817467201634, "conta_segunda_via": 0.06575123551354438, "plano_nova_linha": 0.028131497575995392, "beneficios_consulta": 0.13589217452162636, "plano_consulta": 0.17644194655852868, "cadastro_atualizacao": 0.037257580097680286, "plano_troca": 0.0179076594924681, "sem_correspondencia": 0.45944973156814045}, "confidence": 0.45944973156814045, "input_tokens": 30, "latency_ms": 286.1584199999925} +{"id": "g0077-plano_consulta-curto_neutro-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_nova_linha": 0.018085388296825367, "internet_consumo": 0.5160657054415004, "roaming_cobranca": 0.003922700783453349, "plano_consulta": 0.19372208739544244, "plano_troca": 0.014802629582271234, "roaming_duvida": 0.006774048954985961, "beneficios_consulta": 0.057083891459676524, "sem_correspondencia": 0.1895435480858447}, "confidence": 0.5160657054415004, "input_tokens": 30, "latency_ms": 251.5942969999969} +{"id": "g0077-plano_consulta-curto_neutro-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_cobranca": 0.0032240139193658655, "internet_consumo": 0.034383891387858904, "cadastro_atualizacao": 0.04535341048456209, "plano_nova_linha": 0.018800214907051152, "beneficios_consulta": 0.06412318790866826, "plano_consulta": 0.43084166397786283, "plano_troca": 0.016192787492848967, "sem_correspondencia": 0.3870808299217819}, "confidence": 0.43084166397786283, "input_tokens": 33, "latency_ms": 250.9500429999889} +{"id": "g0077-plano_consulta-curto_neutro-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.08808727683999293, "beneficios_consulta": 0.08374641987986126, "vas_cancelamento": 0.011394022157466334, "plano_consulta": 0.32425925820720974, "conta_segunda_via": 0.03750124308271848, "plano_nova_linha": 0.023249689706623167, "recarga_nao_creditada": 0.017764222482143988, "suporte_sem_sinal": 0.07070022321006567, "plano_troca": 0.030163626845520326, "desconto_retencao": 0.03680075817102788, "roaming_duvida": 0.009915828934309074, "conta_vencimento": 0.03222498814659277, "vas_contratacao": 0.01801296754834658, "recarga_realizar": 0.009448102937959299, "conta_contestacao": 0.02860376781422053, "sem_correspondencia": 0.17812760403594197}, "confidence": 0.32425925820720974, "input_tokens": 32, "latency_ms": 491.28107900003215} +{"id": "g0079-plano_consulta-erros_digitacao-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.0248051006346941, "plano_troca": 0.016771912574768066, "plano_nova_linha": 0.02245607040822506, "beneficios_consulta": 0.11949701607227325, "portabilidade": 0.015352657064795494, "plano_consulta": 0.5181487798690796, "internet_consumo": 0.029900522902607918, "sem_correspondencia": 0.2530679404735565}, "confidence": 0.5181487798690796, "input_tokens": 40, "latency_ms": 233.20339599996487} +{"id": "g0079-plano_consulta-erros_digitacao-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.5099632957305953, "cadastro_atualizacao": 0.02419862440515968, "reclamacao_atendimento": 0.04578556688007869, "plano_troca": 0.019677108992103242, "internet_consumo": 0.047006039089082075, "recarga_saldo": 0.0037504864591963176, "internet_problema_conexao": 0.00469722199709891, "cancelamento_linha": 0.0026017700964873487, "plano_consulta": 0.17301382861601436, "suporte_chip_esim": 0.003943784796100254, "plano_nova_linha": 0.010270682601149873, "sem_correspondencia": 0.15509159033693398}, "confidence": 0.5099632957305953, "input_tokens": 41, "latency_ms": 342.0933119999745} +{"id": "g0079-plano_consulta-erros_digitacao-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.13292699552528528, "beneficios_consulta": 0.13036174553347718, "plano_consulta": 0.4281760475170648, "sem_correspondencia": 0.3085352114241728}, "confidence": 0.4281760475170648, "input_tokens": 38, "latency_ms": 155.03172000001086} +{"id": "g0079-plano_consulta-erros_digitacao-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.07783639546985023, "internet_consumo": 0.0314130638750354, "plano_consulta": 0.49321521063469664, "sem_correspondencia": 0.39753533002041774}, "confidence": 0.49321521063469664, "input_tokens": 36, "latency_ms": 150.18975800001044} +{"id": "g0079-plano_consulta-erros_digitacao-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.27115269990353474, "internet_consumo": 0.0429209574512959, "beneficios_consulta": 0.11824092793760956, "sem_correspondencia": 0.5676854147075598}, "confidence": 0.5676854147075598, "input_tokens": 39, "latency_ms": 148.96933199997875} +{"id": "g0079-plano_consulta-erros_digitacao-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.06509146597477763, "fidelidade_resgate": 0.009094310696076404, "cadastro_atualizacao": 0.04978269723426911, "internet_consumo": 0.023178107965535447, "plano_nova_linha": 0.012358522066620487, "conta_pagamento_confirmacao": 0.021911060268634933, "plano_troca": 0.012905113465268554, "cancelamento_linha": 0.0021281251000560665, "marketplace_compra": 0.017350194454254713, "negociacao_religacao": 0.004423609811029969, "plano_consulta": 0.49469969520352286, "conta_debito_automatico_digital": 0.004409535663194452, "marketplace_pedido": 0.022547939672580914, "roaming_pacote": 0.0029014353554874047, "parceiros_ofertas": 0.032402696730032404, "sem_correspondencia": 0.22481549033865864}, "confidence": 0.49469969520352286, "input_tokens": 39, "latency_ms": 455.8419649999905} +{"id": "g0079-plano_consulta-erros_digitacao-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"seguranca_fraude": 0.04181522828673158, "plano_consulta": 0.3511941706060555, "plano_nova_linha": 0.02947265511468677, "beneficios_consulta": 0.1377521860434744, "internet_consumo": 0.027067708093816065, "recarga_realizar": 0.00668741395547899, "vas_consulta": 0.044036388096435376, "conta_pagamento_confirmacao": 0.041691220813632884, "recarga_saldo": 0.006243915782651834, "marketplace_compra": 0.02601909653525293, "roaming_pacote": 0.0034920166168207188, "seguranca_perda_roubo": 0.04890921347208258, "plano_troca": 0.027298780418418503, "marketplace_pedido": 0.02687510870776286, "conta_contestacao": 0.038336995245087054, "sem_correspondencia": 0.14310790221161193}, "confidence": 0.3511941706060555, "input_tokens": 42, "latency_ms": 484.02128799995126} +{"id": "g0079-plano_consulta-erros_digitacao-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.08818967246161376, "beneficios_consulta": 0.10865553727795763, "plano_consulta": 0.45967070193570697, "sem_correspondencia": 0.34348408832472166}, "confidence": 0.45967070193570697, "input_tokens": 40, "latency_ms": 150.0663040000063} +{"id": "g0079-plano_consulta-erros_digitacao-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.0686259133485316, "internet_consumo": 0.017382812078722047, "plano_consulta": 0.6921523938356413, "sem_correspondencia": 0.22183888073710503}, "confidence": 0.6921523938356413, "input_tokens": 38, "latency_ms": 153.19670799999585} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.020288302511915816, "plano_troca": 0.012605922617476456, "roaming_cobranca": 0.0007749078420035469, "internet_consumo": 0.0059484235855582854, "beneficios_consulta": 0.883627908352156, "cadastro_atualizacao": 0.009447650526391503, "fidelidade_pontos": 0.0044470618187941475, "sem_correspondencia": 0.0628598227457043}, "confidence": 0.883627908352156, "input_tokens": 40, "latency_ms": 226.13674000001538} +{"id": "g0079-plano_consulta-erros_digitacao-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.028840394297062307, "cadastro_atualizacao": 0.048931088195916815, "internet_consumo": 0.06914787943621922, "plano_consulta": 0.2898985516731829, "beneficios_consulta": 0.07512811728682196, "conta_pagamento_confirmacao": 0.03306981662487183, "plano_nova_linha": 0.03614040926490503, "sem_correspondencia": 0.4188437432210199}, "confidence": 0.4188437432210199, "input_tokens": 43, "latency_ms": 236.6290179999737} +{"id": "g0079-plano_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.006608076854403833, "fidelidade_pontos": 0.0816815924978901, "recarga_nao_creditada": 0.0011408119093797092, "vas_contratacao": 0.02132940254829732, "negociacao_religacao": 0.006636268922025929, "plano_nova_linha": 0.02548763333669542, "plano_troca": 0.016403292518292114, "internet_consumo": 0.3392211137331844, "seguranca_perda_roubo": 0.017961985752828123, "conta_debito_automatico_digital": 0.0038895747077017147, "beneficios_consulta": 0.1371666586681768, "portabilidade": 0.009240186486261863, "conta_segunda_via": 0.006612707390567722, "vas_consulta": 0.19025011197196054, "desconto_retencao": 0.008351822034774976, "sem_correspondencia": 0.1280187606675594}, "confidence": 0.3392211137331844, "input_tokens": 38, "latency_ms": 451.8079969999462} +{"id": "g0081-plano_consulta-emocional-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.019826454877884918, "plano_consulta": 0.40844759864469904, "internet_consumo": 0.038567095574152464, "plano_nova_linha": 0.04241695245947654, "beneficios_consulta": 0.08259996734484751, "cadastro_atualizacao": 0.03244621212133347, "portabilidade": 0.011909795082827235, "sem_correspondencia": 0.3637859238947788}, "confidence": 0.40844759864469904, "input_tokens": 57, "latency_ms": 239.31173100004344} +{"id": "g0081-plano_consulta-emocional-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"atendimento_humano": 0.13395915657270527, "cadastro_atualizacao": 0.03275900268525019, "recarga_realizar": 0.006070174155283026, "plano_nova_linha": 0.011443909028504003, "parceiros_ofertas": 0.04425584436254515, "internet_consumo": 0.09769714428066406, "conta_vencimento": 0.008311932740074997, "plano_consulta": 0.33901786125368993, "conta_contestacao": 0.03396306863966773, "portabilidade": 0.010676095048397739, "beneficios_consulta": 0.06449184437601393, "roaming_cobranca": 0.0045248832578910604, "negociacao_religacao": 0.011755114185870667, "seguranca_fraude": 0.026059422120193416, "plano_troca": 0.015381003422018537, "sem_correspondencia": 0.15963354387123027}, "confidence": 0.33901786125368993, "input_tokens": 52, "latency_ms": 452.74122800003624} +{"id": "g0081-plano_consulta-emocional-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.13014269347117632, "internet_consumo": 0.04422733214209238, "plano_consulta": 0.49061830974003484, "sem_correspondencia": 0.33501166464669646}, "confidence": 0.49061830974003484, "input_tokens": 59, "latency_ms": 168.2324100000301} +{"id": "g0081-plano_consulta-emocional-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.05343339151264249, "beneficios_consulta": 0.025264547814254152, "internet_pacote_adicional": 0.03411757529795481, "plano_consulta": 0.49782284456764897, "atendimento_humano": 0.04544388072113194, "plano_nova_linha": 0.013832471156309844, "suporte_sem_sinal": 0.10205493736708966, "recarga_nao_creditada": 0.0020383696276437655, "conta_segunda_via": 0.018181133782499852, "suporte_configuracao": 0.01963681888766004, "internet_consumo": 0.04600824356767037, "plano_troca": 0.008134283021235474, "conta_explicacao": 0.015405225370245195, "suporte_chip_esim": 0.013463218524009684, "seguranca_fraude": 0.019289068630687245, "sem_correspondencia": 0.08587399015131653}, "confidence": 0.49782284456764897, "input_tokens": 55, "latency_ms": 539.4369549999851} +{"id": "g0081-plano_consulta-emocional-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 0.11494261745748253, "roaming_pacote": 0.00864171830732029, "plano_troca": 0.013012467942295883, "reclamacao_atendimento": 0.08712262821120281, "roaming_duvida": 0.01997954078155855, "plano_nova_linha": 0.01616095643156314, "internet_problema_conexao": 0.22714024749202857, "desconto_retencao": 0.010144394142184054, "negociacao_religacao": 0.02563181906427166, "internet_consumo": 0.0875204370343392, "plano_consulta": 0.17685465818873106, "sem_correspondencia": 0.21284851494702223}, "confidence": 0.22714024749202857, "input_tokens": 57, "latency_ms": 324.1517949999775} +{"id": "g0081-plano_consulta-emocional-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 127, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"marketplace_pedido": 0.04341779724064213, "plano_consulta": 0.2844584037200366, "beneficios_consulta": 0.09169116774228085, "internet_consumo": 0.30699784092554827, "plano_nova_linha": 0.02480437835574243, "plano_troca": 0.041598916770499164, "recarga_realizar": 0.0045717093949919786, "sem_correspondencia": 0.2024597858502586}, "confidence": 0.30699784092554827, "input_tokens": 59, "latency_ms": 298.4425280000096} +{"id": "g0081-plano_consulta-emocional-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"conta_segunda_via": 0.028292031128705496, "beneficios_consulta": 0.0472193756258019, "fidelidade_resgate": 0.00895402833628292, "plano_nova_linha": 0.024367041171005185, "plano_consulta": 0.3207105304092339, "plano_troca": 0.010934503428231126, "vas_consulta": 0.10218320487181567, "internet_consumo": 0.06741460214968774, "negociacao_divida": 0.005371015826997349, "internet_pacote_adicional": 0.17295653610664338, "cadastro_atualizacao": 0.02794269390386077, "sem_correspondencia": 0.18365443704173456}, "confidence": 0.3207105304092339, "input_tokens": 55, "latency_ms": 327.86190699999906} +{"id": "g0081-plano_consulta-emocional-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.24906749739452252, "vas_cancelamento": 0.012707715538145236, "plano_consulta": 0.30885221069707997, "negociacao_religacao": 0.006918126120923607, "plano_troca": 0.011771670181422354, "plano_nova_linha": 0.01315040670691165, "internet_consumo": 0.06403035235551961, "negociacao_divida": 0.010724274960963332, "cancelamento_linha": 0.009193372426606124, "cadastro_atualizacao": 0.028818515593710178, "roaming_duvida": 0.010303711086318806, "sem_correspondencia": 0.2744621469378766}, "confidence": 0.30885221069707997, "input_tokens": 53, "latency_ms": 331.33876700003384} +{"id": "g0081-plano_consulta-emocional-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0727301220662813, "beneficios_consulta": 0.09014812617635205, "plano_troca": 0.02322112707253348, "roaming_cobranca": 0.004890687168217651, "fidelidade_pontos": 0.18999120088783164, "plano_nova_linha": 0.021031345613865788, "plano_consulta": 0.25874658732276623, "conta_segunda_via": 0.014872080251710221, "fidelidade_resgate": 0.019562459962880138, "desconto_retencao": 0.01021773527264087, "atendimento_humano": 0.0629741681788454, "sem_correspondencia": 0.23161436002607527}, "confidence": 0.25874658732276623, "input_tokens": 55, "latency_ms": 327.4148099999934} +{"id": "g0081-plano_consulta-emocional-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cancelamento_linha": 0.00028159286142249084, "conta_vencimento": 0.000662229725430211, "roaming_duvida": 0.7509139810978471, "plano_troca": 0.002033566366978253, "internet_consumo": 0.006832097688640454, "plano_consulta": 0.07058997484924638, "marketplace_compra": 0.005865640034102741, "suporte_sem_sinal": 0.010866907475511493, "vas_contratacao": 0.004242283311745939, "conta_contestacao": 0.0052526979950250526, "vas_consulta": 0.09197670263891038, "plano_nova_linha": 0.0041601942113330265, "marketplace_pedido": 0.005388658984354603, "beneficios_consulta": 0.011391636036897256, "reclamacao_atendimento": 0.005204723706339459, "sem_correspondencia": 0.024337113016215182}, "confidence": 0.7509139810978471, "input_tokens": 51, "latency_ms": 470.1140569999893} +{"id": "g0081-plano_consulta-emocional-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["beneficios_consulta"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.005943643687536134, "troca_numero": 0.0008732756578457875, "seguranca_perda_roubo": 0.002550648683954243, "vas_consulta": 0.11272466599694843, "internet_consumo": 0.031786224811040306, "plano_nova_linha": 0.012196899968056825, "marketplace_compra": 0.013818447075945818, "cancelamento_linha": 0.13702874976941531, "marketplace_pedido": 0.012006423086672349, "plano_consulta": 0.2087514786762337, "reclamacao_atendimento": 0.014577366918751302, "beneficios_consulta": 0.07449736229326337, "internet_pacote_adicional": 0.3094133346628708, "fidelidade_resgate": 0.006182023609813081, "recarga_realizar": 0.0014501668789259018, "sem_correspondencia": 0.056199288222726664}, "confidence": 0.3094133346628708, "input_tokens": 47, "latency_ms": 497.37945600003286} +{"id": "g0081-plano_consulta-emocional-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"negociacao_divida": 0.01219896542305817, "plano_nova_linha": 0.01789599709559596, "bonus_nao_recebido": 0.036333107524079165, "conta_pagamento_confirmacao": 0.029732943453442042, "vas_consulta": 0.1639632779777453, "vas_contratacao": 0.019315949276511, "conta_segunda_via": 0.016566789263723288, "conta_explicacao": 0.025129112220897372, "beneficios_consulta": 0.07283828621209228, "vas_cancelamento": 0.006032533654966215, "internet_consumo": 0.1029509783191195, "plano_consulta": 0.295320877155855, "marketplace_pedido": 0.024861099927802242, "plano_troca": 0.011192163780846781, "internet_problema_conexao": 0.034444877025683995, "sem_correspondencia": 0.13122304168858176}, "confidence": 0.295320877155855, "input_tokens": 51, "latency_ms": 534.5444879999945} +{"id": "g0087-plano_troca-regionalismo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.8468944000492387, "plano_nova_linha": 0.03482053997207486, "desconto_retencao": 0.005564486791133387, "sem_correspondencia": 0.1127205731875531}, "confidence": 0.8468944000492387, "input_tokens": 56, "latency_ms": 156.57943899998372} +{"id": "g0087-plano_troca-regionalismo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.14036187232170944, "plano_troca": 0.42174973190314474, "internet_pacote_adicional": 0.12708726256039438, "conta_pagamento_confirmacao": 0.04246054872313749, "roaming_pacote": 0.002539123354698479, "portabilidade": 0.009479387462459445, "internet_problema_conexao": 0.00475915418167528, "marketplace_pedido": 0.036953042409679185, "cancelamento_linha": 0.002320468609416242, "conta_segunda_via": 0.013004825174939099, "seguranca_perda_roubo": 0.003236355889935888, "plano_nova_linha": 0.012722566454263043, "conta_contestacao": 0.012498039487441631, "plano_consulta": 0.1048415653545916, "vas_cancelamento": 0.00192943001734602, "sem_correspondencia": 0.06405662609516806}, "confidence": 0.42174973190314474, "input_tokens": 61, "latency_ms": 481.3047719999872} +{"id": "g0087-plano_troca-regionalismo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.1878213612410629, "plano_troca": 0.4547538825087828, "desconto_retencao": 0.016944363965755164, "sem_correspondencia": 0.34048039228439914}, "confidence": 0.4547538825087828, "input_tokens": 60, "latency_ms": 168.51667899999256} +{"id": "g0087-plano_troca-regionalismo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"roaming_duvida": 0.015590747114130077, "plano_consulta": 0.1526143034903391, "plano_troca": 0.5218584897833534, "plano_nova_linha": 0.032841259992866675, "parceiros_ofertas": 0.039657002386297456, "vas_cancelamento": 0.003748613706037621, "desconto_retencao": 0.015089325856573596, "internet_problema_conexao": 0.04389561141940099, "conta_explicacao": 0.015935166950472073, "negociacao_divida": 0.010370371394825157, "negociacao_religacao": 0.03470165125743478, "sem_correspondencia": 0.11369745664826907}, "confidence": 0.5218584897833534, "input_tokens": 60, "latency_ms": 329.0141250000147} +{"id": "g0087-plano_troca-regionalismo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_consulta": 0.1281146898010884, "troca_numero": 0.0033497888344384166, "plano_troca": 0.20849338887457927, "internet_pacote_adicional": 0.43153069900232666, "plano_nova_linha": 0.030759322578464733, "vas_cancelamento": 0.004037544269468404, "desconto_retencao": 0.010398761725197074, "sem_correspondencia": 0.18331580491443708}, "confidence": 0.43153069900232666, "input_tokens": 60, "latency_ms": 240.3733649999822} +{"id": "g0087-plano_troca-regionalismo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.4994987610198867, "fidelidade_pontos": 0.047829785054272135, "internet_problema_conexao": 0.17141318536743336, "conta_vencimento": 0.0040736008016333085, "troca_numero": 0.0062427814903459975, "beneficios_consulta": 0.037768219141169415, "roaming_pacote": 0.003030121364543809, "fidelidade_resgate": 0.013499797491587015, "desconto_retencao": 0.006113960018882957, "plano_consulta": 0.10643853380989303, "plano_nova_linha": 0.02753212710067976, "sem_correspondencia": 0.0765591273396725}, "confidence": 0.4994987610198867, "input_tokens": 66, "latency_ms": 338.01217600000655} +{"id": "g0087-plano_troca-regionalismo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"desconto_retencao": 0.03551899165435846, "plano_consulta": 0.10916319915559573, "plano_troca": 0.1474132196744068, "bonus_nao_recebido": 0.014228558683375801, "plano_nova_linha": 0.013719332003552428, "cancelamento_linha": 0.0017375415847493642, "conta_contestacao": 0.009305474076458022, "internet_pacote_adicional": 0.10147738160206671, "parceiros_ofertas": 0.4735619287397661, "portabilidade": 0.008514048282868914, "conta_vencimento": 0.002175412775712483, "seguranca_fraude": 0.0044692692903584574, "atendimento_humano": 0.01687633755663867, "vas_contratacao": 0.007511643473358998, "reclamacao_atendimento": 0.0060871651480115885, "sem_correspondencia": 0.04824049629872146}, "confidence": 0.4735619287397661, "input_tokens": 47, "latency_ms": 432.9883300000006} +{"id": "g0087-plano_troca-regionalismo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.04816428789713612, "parceiros_ofertas": 0.12327128252679552, "plano_troca": 0.6218278208253348, "reclamacao_atendimento": 0.01616158470737313, "desconto_retencao": 0.01035843570030664, "seguranca_perda_roubo": 0.004203418600356261, "plano_consulta": 0.125195245892521, "sem_correspondencia": 0.05081792385017651}, "confidence": 0.6218278208253348, "input_tokens": 76, "latency_ms": 228.26219399996717} +{"id": "g0087-plano_troca-regionalismo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_pacote_adicional": 0.2422976936921282, "plano_troca": 0.3229201430779786, "conta_debito_automatico_digital": 0.0014705200422802846, "desconto_retencao": 0.15720704172261774, "plano_consulta": 0.13386884309885047, "recarga_saldo": 0.0015592955725930936, "plano_nova_linha": 0.02396886978117235, "sem_correspondencia": 0.11670759301237922}, "confidence": 0.3229201430779786, "input_tokens": 55, "latency_ms": 225.87947199997416} +{"id": "g0087-plano_troca-regionalismo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"atendimento_humano": 0.07353702079936947, "recarga_nao_creditada": 0.022254280028252058, "marketplace_compra": 0.0655571146292046, "desconto_retencao": 0.035590186313746316, "suporte_chip_esim": 0.09763466924846514, "conta_segunda_via": 0.022239071532372007, "plano_nova_linha": 0.10243959282177564, "roaming_cobranca": 0.006546979476605593, "cadastro_atualizacao": 0.050844499533865425, "plano_consulta": 0.28903045879277206, "seguranca_fraude": 0.03960886138369959, "sem_correspondencia": 0.1947172654398721}, "confidence": 0.28903045879277206, "input_tokens": 73, "latency_ms": 336.41847000001235} +{"id": "g0087-plano_troca-regionalismo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 0.033496083963382724, "plano_consulta": 0.22490823690749698, "marketplace_compra": 0.03169114737189513, "roaming_duvida": 0.010095430989873614, "seguranca_perda_roubo": 0.004425877960659772, "plano_nova_linha": 0.03497804535191477, "desconto_retencao": 0.03321534982511509, "plano_troca": 0.3841177340690005, "recarga_nao_creditada": 0.0036513389216565667, "reclamacao_atendimento": 0.019637045449121558, "marketplace_pedido": 0.04177106345973514, "sem_correspondencia": 0.17801264573014813}, "confidence": 0.3841177340690005, "input_tokens": 48, "latency_ms": 325.15936800001555} +{"id": "g0087-plano_troca-regionalismo-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 213, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.003992519709523256, "plano_troca": 0.9363191395025652, "plano_nova_linha": 0.030497684161430907, "sem_correspondencia": 0.029190656626480637}, "confidence": 0.9363191395025652, "input_tokens": 85, "latency_ms": 162.66595199999756} +{"id": "g0089-plano_troca-longo_contexto-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "plano_consulta", "probabilities": {"vas_consulta": 0.18348706093267925, "plano_consulta": 0.2724675286345957, "seguranca_fraude": 0.016926426739992676, "conta_contestacao": 0.02337210480502806, "desconto_retencao": 0.022809340090842418, "roaming_pacote": 0.006699927735420528, "marketplace_compra": 0.018698655399749478, "suporte_chip_esim": 0.00744167029987251, "suporte_sem_sinal": 0.10196614445872301, "plano_nova_linha": 0.05844844608616128, "plano_troca": 0.1985768561930957, "sem_correspondencia": 0.08910583862383938}, "confidence": 0.2724675286345957, "input_tokens": 91, "latency_ms": 385.6240079999793} +{"id": "g0089-plano_troca-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.005269743811333422, "plano_consulta": 0.3043640136485294, "negociacao_religacao": 0.015156513037961276, "desconto_retencao": 0.051659710011036815, "conta_debito_automatico_digital": 0.01609209274295889, "bonus_nao_recebido": 0.06292879205617485, "plano_nova_linha": 0.07524025136617556, "sem_correspondencia": 0.4692888833258298}, "confidence": 0.4692888833258298, "input_tokens": 78, "latency_ms": 229.57381399999122} +{"id": "g0089-plano_troca-longo_contexto-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "plano_consulta", "probabilities": {"marketplace_pedido": 0.08184721092189073, "plano_consulta": 0.33366652390920026, "desconto_retencao": 0.028257102847366513, "conta_contestacao": 0.020850110216528824, "plano_troca": 0.23720613949356212, "plano_nova_linha": 0.10379861750271309, "cadastro_atualizacao": 0.043931177521184715, "sem_correspondencia": 0.15044311758755377}, "confidence": 0.33366652390920026, "input_tokens": 82, "latency_ms": 233.302373000015} +{"id": "g0089-plano_troca-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"desconto_retencao": 0.052065034774836094, "portabilidade": 0.01142673130009486, "plano_nova_linha": 0.10834834997114301, "conta_debito_automatico_digital": 0.002386205889682806, "internet_consumo": 0.4354320277987651, "fidelidade_pontos": 0.008132369462003908, "plano_consulta": 0.22990091723140774, "sem_correspondencia": 0.15230836357206648}, "confidence": 0.4354320277987651, "input_tokens": 79, "latency_ms": 251.54689599997937} +{"id": "g0089-plano_troca-longo_contexto-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.923116808895563, "desconto_retencao": 0.0046015413409066785, "plano_nova_linha": 0.042073207391739476, "sem_correspondencia": 0.030208442371790864}, "confidence": 0.923116808895563, "input_tokens": 72, "latency_ms": 166.8300069999873} +{"id": "g0089-plano_troca-longo_contexto-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 196, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0032136094009076574, "plano_nova_linha": 0.016053426635745865, "plano_troca": 0.9639068543060981, "sem_correspondencia": 0.0168261096572484}, "confidence": 0.9639068543060981, "input_tokens": 79, "latency_ms": 173.39892799998324} +{"id": "g0089-plano_troca-longo_contexto-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 171, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.1486557132967548, "plano_nova_linha": 0.06380686193614668, "plano_consulta": 0.21249476174123008, "plano_troca": 0.05300744647629301, "portabilidade": 0.024962371331464367, "desconto_retencao": 0.22928956257779878, "recarga_saldo": 0.012625155097922102, "sem_correspondencia": 0.25515812754239015}, "confidence": 0.25515812754239015, "input_tokens": 72, "latency_ms": 237.32376700002078} +{"id": "g0089-plano_troca-longo_contexto-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 0.027409423257543152, "plano_troca": 0.5825017715070937, "desconto_retencao": 0.021753400655361174, "negociacao_religacao": 0.031165078412967596, "plano_nova_linha": 0.044444870389999745, "roaming_cobranca": 0.006808843026533531, "plano_consulta": 0.13352629598310994, "sem_correspondencia": 0.1523903167673912}, "confidence": 0.5825017715070937, "input_tokens": 66, "latency_ms": 237.51514100001714} +{"id": "g0089-plano_troca-longo_contexto-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 151, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.11042775049168244, "plano_troca": 0.22210321989501686, "desconto_retencao": 0.03327645311837713, "sem_correspondencia": 0.6341925764949236}, "confidence": 0.6341925764949236, "input_tokens": 64, "latency_ms": 163.62329999998337} +{"id": "g0089-plano_troca-longo_contexto-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"reclamacao_atendimento": 0.030898127438070782, "desconto_retencao": 0.020655932343994272, "plano_troca": 0.5722177230342184, "roaming_pacote": 0.00674705160848627, "plano_nova_linha": 0.046588998802391896, "fidelidade_pontos": 0.045090217761065705, "plano_consulta": 0.18143068493728462, "sem_correspondencia": 0.09637126407448804}, "confidence": 0.5722177230342184, "input_tokens": 76, "latency_ms": 229.51032399998894} +{"id": "g0089-plano_troca-longo_contexto-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 169, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.0160313174314294, "beneficios_consulta": 0.3203200477737244, "atendimento_humano": 0.02741817334172301, "vas_consulta": 0.11826922642246124, "plano_nova_linha": 0.021773074514611985, "cancelamento_linha": 0.008679352787880647, "plano_troca": 0.25192725634466323, "marketplace_compra": 0.00929230933155024, "vas_cancelamento": 0.009402917870103989, "plano_consulta": 0.1608922372315283, "negociacao_divida": 0.005088197664462874, "sem_correspondencia": 0.05090588928586063}, "confidence": 0.3203200477737244, "input_tokens": 72, "latency_ms": 305.51307199999655} +{"id": "g0089-plano_troca-longo_contexto-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.014840335733630907, "plano_nova_linha": 0.03282876551593403, "recarga_nao_creditada": 0.0009908480126503865, "suporte_chip_esim": 0.009919098368780278, "plano_troca": 0.429604323173722, "seguranca_perda_roubo": 0.002459296669934459, "roaming_pacote": 0.34808638244331686, "fidelidade_resgate": 0.014497984324260638, "plano_consulta": 0.0712034307073504, "reclamacao_atendimento": 0.004340809620102636, "marketplace_compra": 0.013998960232053667, "sem_correspondencia": 0.05722976519826372}, "confidence": 0.429604323173722, "input_tokens": 78, "latency_ms": 329.71917200001144} +{"id": "g0090-plano_troca-indireto_multiplo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.4954483756330496, "plano_nova_linha": 0.0431956122860762, "roaming_duvida": 0.007930995815209155, "suporte_sem_sinal": 0.05524325314194357, "marketplace_compra": 0.014513155296775784, "plano_troca": 0.008921430354811499, "plano_consulta": 0.2120183982586466, "cancelamento_linha": 0.0017312085078626, "desconto_retencao": 0.006085778524220396, "conta_pagamento_confirmacao": 0.02101942316515962, "cadastro_atualizacao": 0.02486685451722201, "sem_correspondencia": 0.10902551449902294}, "confidence": 0.4954483756330496, "input_tokens": 44, "latency_ms": 306.3706510000088} +{"id": "g0090-plano_troca-indireto_multiplo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["marketplace_compra"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"reclamacao_atendimento": 0.015741904152919844, "parceiros_ofertas": 0.46644899134105944, "plano_nova_linha": 0.08405717649583348, "negociacao_religacao": 0.004677831350550536, "suporte_chip_esim": 0.06304635434220289, "desconto_retencao": 0.008209240078080115, "roaming_cobranca": 0.0012684016578145157, "atendimento_humano": 0.024706537127177446, "beneficios_consulta": 0.06444775630542762, "plano_consulta": 0.12268879940586448, "marketplace_pedido": 0.03208109523562897, "cancelamento_linha": 0.0007683138318896662, "fidelidade_resgate": 0.004417412621210656, "plano_troca": 0.008960424327822184, "conta_segunda_via": 0.00517739880002135, "sem_correspondencia": 0.0933023629264968}, "confidence": 0.46644899134105944, "input_tokens": 47, "latency_ms": 409.50532200002954} +{"id": "g0090-plano_troca-indireto_multiplo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"vas_cancelamento": 0.013979133263635445, "plano_troca": 0.19751348981029515, "vas_consulta": 0.1445820134539632, "negociacao_religacao": 0.008361871007029271, "conta_segunda_via": 0.017301678003394837, "plano_consulta": 0.24124413923668717, "desconto_retencao": 0.07780854947459065, "roaming_duvida": 0.006181084516999627, "plano_nova_linha": 0.012657145922338539, "internet_pacote_adicional": 0.14710603191792257, "recarga_saldo": 0.004223450847676781, "sem_correspondencia": 0.12904141254546675}, "confidence": 0.24124413923668717, "input_tokens": 51, "latency_ms": 335.2962909999633} +{"id": "g0090-plano_troca-indireto_multiplo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 66, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"desconto_retencao": 0.036888880140975626, "cancelamento_linha": 0.0033246910949182936, "plano_consulta": 0.21626443461364048, "negociacao_divida": 0.010876123259670882, "plano_troca": 0.11842437521382862, "suporte_sem_sinal": 0.1272531943346261, "conta_debito_automatico_digital": 0.017038601142135536, "conta_explicacao": 0.031156159213631646, "bonus_nao_recebido": 0.01967389580998608, "parceiros_ofertas": 0.06099325641429547, "negociacao_religacao": 0.009192031212884212, "plano_nova_linha": 0.10400524370577728, "internet_problema_conexao": 0.05548326873939326, "atendimento_humano": 0.043630035326330814, "seguranca_fraude": 0.013879922725993178, "sem_correspondencia": 0.13191588705191254}, "confidence": 0.21626443461364048, "input_tokens": 39, "latency_ms": 483.8262279999981} +{"id": "g0090-plano_troca-indireto_multiplo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"desconto_retencao": 0.01710267512313784, "marketplace_compra": 0.0313075845092084, "plano_troca": 0.023652784701327405, "fidelidade_pontos": 0.02981723356814506, "plano_consulta": 0.3337247659168587, "conta_explicacao": 0.08138871894074279, "bonus_nao_recebido": 0.044461630389747035, "parceiros_ofertas": 0.05973956503524423, "plano_nova_linha": 0.024837354475125008, "reclamacao_atendimento": 0.18975953902374706, "recarga_realizar": 0.006158283045181242, "sem_correspondencia": 0.15804986527153528}, "confidence": 0.3337247659168587, "input_tokens": 54, "latency_ms": 332.87939300004155} +{"id": "g0090-plano_troca-indireto_multiplo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"recarga_saldo": 0.0036138072237297614, "plano_consulta": 0.17745284900014183, "plano_nova_linha": 0.023102557422611646, "desconto_retencao": 0.00833317388898022, "plano_troca": 0.532237609185215, "suporte_chip_esim": 0.021118976460026705, "cadastro_atualizacao": 0.026526545985829722, "sem_correspondencia": 0.20761448083346515}, "confidence": 0.532237609185215, "input_tokens": 39, "latency_ms": 242.5131580000084} +{"id": "g0090-plano_troca-indireto_multiplo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"atendimento_humano": 0.04940219293663599, "reclamacao_atendimento": 0.018403891735392947, "parceiros_ofertas": 0.12063570491941134, "cadastro_atualizacao": 0.023011347605775157, "plano_consulta": 0.21590851553958362, "seguranca_fraude": 0.009915277502693219, "recarga_realizar": 0.3826477879987832, "plano_troca": 0.010625891538378639, "conta_segunda_via": 0.017014879974980763, "negociacao_religacao": 0.0034905777342909114, "desconto_retencao": 0.01041902989045736, "conta_contestacao": 0.010238852497322952, "conta_explicacao": 0.032529496118496, "conta_debito_automatico_digital": 0.005591135085807005, "plano_nova_linha": 0.0403699545335414, "sem_correspondencia": 0.04979546438844952}, "confidence": 0.3826477879987832, "input_tokens": 49, "latency_ms": 519.3190339999774} +{"id": "g0090-plano_troca-indireto_multiplo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.005997280167185232, "plano_troca": 0.9558967565992892, "plano_nova_linha": 0.013754721965342479, "sem_correspondencia": 0.02435124126818306}, "confidence": 0.9558967565992892, "input_tokens": 41, "latency_ms": 163.04820799996378} +{"id": "g0090-plano_troca-indireto_multiplo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"vas_contratacao": 0.028602000084185966, "plano_nova_linha": 0.024268474506950483, "plano_troca": 0.2390205982302993, "plano_consulta": 0.17644371284260105, "atendimento_humano": 0.07757822598453624, "conta_debito_automatico_digital": 0.021437742101418203, "cancelamento_linha": 0.009588507229935312, "parceiros_ofertas": 0.05408632729871212, "desconto_retencao": 0.015578932845279858, "fidelidade_resgate": 0.014103943375673587, "conta_explicacao": 0.027469994341833934, "roaming_pacote": 0.0033270914453638494, "vas_consulta": 0.11466782441478397, "beneficios_consulta": 0.05366328336354402, "conta_vencimento": 0.00750478069029965, "sem_correspondencia": 0.13265856124458245}, "confidence": 0.2390205982302993, "input_tokens": 50, "latency_ms": 469.2756260000124} +{"id": "g0090-plano_troca-indireto_multiplo-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.12615842003102362, "plano_troca": 0.030863520677790662, "desconto_retencao": 0.028039608986366062, "sem_correspondencia": 0.8149384503048197}, "confidence": 0.8149384503048197, "input_tokens": 49, "latency_ms": 167.34728900001983} +{"id": "g0090-plano_troca-indireto_multiplo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_resgate": 0.029245952981815725, "suporte_chip_esim": 0.02115013883483295, "suporte_configuracao": 0.025510177746823025, "marketplace_pedido": 0.037868340652856484, "reclamacao_atendimento": 0.04531528557971588, "desconto_retencao": 0.09602724290717181, "plano_nova_linha": 0.047098459162076584, "plano_consulta": 0.22754963393989136, "vas_consulta": 0.05830351430255274, "conta_explicacao": 0.05912550335573892, "plano_troca": 0.1442117881351267, "portabilidade": 0.029805562381186562, "troca_numero": 0.0029241850971418355, "roaming_duvida": 0.0076476016409357545, "internet_problema_conexao": 0.019967340504746623, "sem_correspondencia": 0.14824927277738706}, "confidence": 0.22754963393989136, "input_tokens": 42, "latency_ms": 501.09404799997037} +{"id": "g0090-plano_troca-indireto_multiplo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_pontos": 0.06176775831955131, "plano_consulta": 0.4773913430584522, "negociacao_religacao": 0.012731147283266797, "troca_numero": 0.006365408331872709, "portabilidade": 0.01627969964473768, "desconto_retencao": 0.011709008627586259, "plano_nova_linha": 0.1429461272719382, "sem_correspondencia": 0.2708095074625948}, "confidence": 0.4773913430584522, "input_tokens": 46, "latency_ms": 235.39233099995727} +{"id": "g0093-plano_nova_linha-erros_digitacao-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 0.024042950232174554, "fidelidade_pontos": 0.09543005094872405, "internet_consumo": 0.04768580802341513, "roaming_pacote": 0.0023209624237468867, "negociacao_divida": 0.009481971803072278, "plano_troca": 0.03263210036226624, "troca_numero": 0.002172397152545294, "beneficios_consulta": 0.031349080619091814, "conta_segunda_via": 0.01441087065493209, "marketplace_pedido": 0.026565947715687713, "recarga_saldo": 0.0038231074610877206, "internet_problema_conexao": 0.013572576985760294, "fidelidade_resgate": 0.015108260810666456, "plano_nova_linha": 0.4215959483891061, "plano_consulta": 0.16083146156147224, "sem_correspondencia": 0.09897650485625115}, "confidence": 0.4215959483891061, "input_tokens": 49, "latency_ms": 444.03531200003954} +{"id": "g0093-plano_nova_linha-erros_digitacao-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 0.027690341612914178, "bonus_nao_recebido": 0.021323181196394845, "conta_vencimento": 0.004240036283212251, "plano_consulta": 0.09361185735018752, "portabilidade": 0.011939776897285698, "cadastro_atualizacao": 0.03710185974838987, "vas_consulta": 0.14725396983374275, "plano_nova_linha": 0.4070776664543515, "vas_contratacao": 0.01614210485835116, "conta_contestacao": 0.016891322252807428, "plano_troca": 0.01854455776472994, "sem_correspondencia": 0.19818332574763287}, "confidence": 0.4070776664543515, "input_tokens": 38, "latency_ms": 324.55865699995456} +{"id": "g0093-plano_nova_linha-erros_digitacao-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.026209590680546496, "conta_vencimento": 0.004827904341568968, "plano_consulta": 0.09846830219071326, "roaming_duvida": 0.007746136750559219, "seguranca_perda_roubo": 0.018767080474514728, "plano_nova_linha": 0.6622239156109788, "portabilidade": 0.016888839283748115, "sem_correspondencia": 0.16486823066737036}, "confidence": 0.6622239156109788, "input_tokens": 42, "latency_ms": 233.55301899999859} +{"id": "g0093-plano_nova_linha-erros_digitacao-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.3607987067359714, "negociacao_divida": 0.008597179792385732, "recarga_realizar": 0.024725431083853496, "marketplace_pedido": 0.023931553050808057, "beneficios_consulta": 0.07766513956810889, "negociacao_religacao": 0.01922289574869191, "parceiros_ofertas": 0.03292999971596057, "desconto_retencao": 0.01710184758301818, "suporte_configuracao": 0.01960458156324234, "plano_consulta": 0.15146415774907673, "vas_consulta": 0.04069737570499429, "internet_problema_conexao": 0.004929840372247158, "plano_troca": 0.019663400175024114, "conta_pagamento_confirmacao": 0.04259669644246198, "seguranca_perda_roubo": 0.026088343516230992, "sem_correspondencia": 0.12998285119792413}, "confidence": 0.3607987067359714, "input_tokens": 41, "latency_ms": 457.2122260000242} +{"id": "g0093-plano_nova_linha-erros_digitacao-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.03194255978136511, "plano_nova_linha": 0.8655826046325916, "plano_troca": 0.03002335177625754, "sem_correspondencia": 0.07245148380978574}, "confidence": 0.8655826046325916, "input_tokens": 45, "latency_ms": 165.15960600003154} +{"id": "g0093-plano_nova_linha-erros_digitacao-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"reclamacao_atendimento": 0.07907001993587437, "parceiros_ofertas": 0.0691120205425973, "plano_consulta": 0.09341472019614977, "suporte_chip_esim": 0.025856406541095705, "plano_nova_linha": 0.3749001475621889, "troca_numero": 0.0017563399869773974, "marketplace_pedido": 0.020340527298180734, "plano_troca": 0.023497804085926388, "conta_pagamento_confirmacao": 0.01789141332361852, "conta_explicacao": 0.02237762228644394, "roaming_cobranca": 0.004017975343651772, "atendimento_humano": 0.0680807036841293, "bonus_nao_recebido": 0.009203664398946746, "desconto_retencao": 0.0021579566817743435, "roaming_pacote": 0.003163210942600178, "sem_correspondencia": 0.1851594671898446}, "confidence": 0.3749001475621889, "input_tokens": 41, "latency_ms": 454.1219590000196} +{"id": "g0093-plano_nova_linha-erros_digitacao-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"suporte_chip_esim": 0.047045025263625376, "conta_vencimento": 0.00435833312451725, "plano_consulta": 0.1517715609009652, "beneficios_consulta": 0.0843591088975223, "troca_numero": 0.0029074679646816743, "conta_contestacao": 0.031547800456904994, "plano_nova_linha": 0.46750356318919384, "negociacao_divida": 0.010169355171129843, "plano_troca": 0.019161092173251713, "portabilidade": 0.007803717357920127, "recarga_nao_creditada": 0.0053575858078379526, "sem_correspondencia": 0.16801538969244975}, "confidence": 0.46750356318919384, "input_tokens": 39, "latency_ms": 307.86613000003626} +{"id": "g0093-plano_nova_linha-erros_digitacao-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.10523841348764426, "plano_nova_linha": 0.1961311962190763, "suporte_chip_esim": 0.00960016792863318, "marketplace_compra": 0.028080760948831142, "fidelidade_pontos": 0.026467589205456526, "bonus_nao_recebido": 0.00517969197051199, "recarga_realizar": 0.014139527211355741, "cancelamento_linha": 0.008114236267177975, "plano_consulta": 0.21875233571332114, "internet_pacote_adicional": 0.1645418228171545, "fidelidade_resgate": 0.010933663507669443, "recarga_nao_creditada": 0.003225437077069109, "conta_debito_automatico_digital": 0.003692228981939856, "conta_pagamento_confirmacao": 0.019424026497318884, "plano_troca": 0.02850414018395674, "sem_correspondencia": 0.15797476198288324}, "confidence": 0.21875233571332114, "input_tokens": 42, "latency_ms": 486.99200699996936} +{"id": "g0093-plano_nova_linha-erros_digitacao-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5072686832837158, "conta_contestacao": 0.06172662796332068, "plano_consulta": 0.10232905622496075, "plano_troca": 0.041978077429583885, "conta_vencimento": 0.006388491221897957, "reclamacao_atendimento": 0.05066823002204282, "atendimento_humano": 0.041927189962495545, "sem_correspondencia": 0.18771364389198264}, "confidence": 0.5072686832837158, "input_tokens": 38, "latency_ms": 225.4025770000112} +{"id": "g0093-plano_nova_linha-erros_digitacao-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.012158701106431252, "suporte_sem_sinal": 0.13216464123776478, "plano_nova_linha": 0.6938021727771919, "plano_consulta": 0.03921952814673539, "plano_troca": 0.01198824299950462, "recarga_nao_creditada": 0.0008718305552190589, "conta_segunda_via": 0.014699852916710002, "sem_correspondencia": 0.09509503026044294}, "confidence": 0.6938021727771919, "input_tokens": 41, "latency_ms": 238.683788000003} +{"id": "g0093-plano_nova_linha-erros_digitacao-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 73, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.016689223422591833, "internet_consumo": 0.10930610704543708, "atendimento_humano": 0.027287353472976977, "plano_nova_linha": 0.6254175621829526, "plano_troca": 0.04455864602810237, "plano_consulta": 0.08027421324219347, "suporte_chip_esim": 0.0070788335615917936, "sem_correspondencia": 0.08938806104415382}, "confidence": 0.6254175621829526, "input_tokens": 41, "latency_ms": 231.50406899998188} +{"id": "g0093-plano_nova_linha-erros_digitacao-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.04679811935357655, "marketplace_compra": 0.03733125182994401, "conta_debito_automatico_digital": 0.01938061899134331, "seguranca_fraude": 0.053600637008224844, "atendimento_humano": 0.10908024331427159, "plano_consulta": 0.19634521729638882, "suporte_chip_esim": 0.03148914005370449, "conta_explicacao": 0.025456874566908243, "negociacao_divida": 0.008227914249922709, "internet_consumo": 0.022137320665859182, "plano_nova_linha": 0.21050918768962298, "sem_correspondencia": 0.23964347498023328}, "confidence": 0.23964347498023328, "input_tokens": 46, "latency_ms": 341.9944350000037} +{"id": "g0095-plano_nova_linha-emocional-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0802607910097041, "conta_pagamento_confirmacao": 0.014199015319809782, "recarga_realizar": 0.0044229417727810385, "bonus_nao_recebido": 0.013000610960591701, "plano_troca": 0.013540224799009012, "beneficios_consulta": 0.026420179205781255, "plano_nova_linha": 0.7914407126966958, "sem_correspondencia": 0.056715524235627264}, "confidence": 0.7914407126966958, "input_tokens": 62, "latency_ms": 248.98759799998516} +{"id": "g0095-plano_nova_linha-emocional-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5434885192097612, "internet_consumo": 0.031022020961049685, "conta_debito_automatico_digital": 0.008570765399958597, "recarga_saldo": 0.0019883593371944, "marketplace_compra": 0.014806010523057177, "plano_troca": 0.017778417554943925, "seguranca_perda_roubo": 0.046672195237624885, "plano_consulta": 0.14354426025843614, "fidelidade_resgate": 0.010904503125551492, "cadastro_atualizacao": 0.018323921083517082, "seguranca_fraude": 0.04139523253939491, "sem_correspondencia": 0.12150579476951053}, "confidence": 0.5434885192097612, "input_tokens": 64, "latency_ms": 374.8467089999963} +{"id": "g0095-plano_nova_linha-emocional-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.16026928759672443, "vas_consulta": 0.10118704869339862, "suporte_configuracao": 0.0316116692934146, "portabilidade": 0.023486690212956556, "bonus_nao_recebido": 0.05258228171599104, "suporte_sem_sinal": 0.1781863690183857, "plano_troca": 0.016724968056486045, "plano_nova_linha": 0.25452363076232043, "internet_consumo": 0.04364006895227245, "roaming_pacote": 0.004436469098890006, "troca_numero": 0.008487149003404092, "sem_correspondencia": 0.12486436759575602}, "confidence": 0.25452363076232043, "input_tokens": 62, "latency_ms": 337.16913500001056} +{"id": "g0095-plano_nova_linha-emocional-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6435064460937051, "plano_consulta": 0.04160140330203791, "plano_troca": 0.033685794245350016, "sem_correspondencia": 0.281206356358907}, "confidence": 0.6435064460937051, "input_tokens": 56, "latency_ms": 157.41372200000114} +{"id": "g0095-plano_nova_linha-emocional-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 131, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.018704329154155073, "vas_contratacao": 0.04577655087247939, "recarga_nao_creditada": 0.002243713764753013, "portabilidade": 0.005954368188999263, "conta_debito_automatico_digital": 0.0038014742100281823, "recarga_realizar": 0.003805190187193906, "atendimento_humano": 0.030630611649898522, "fidelidade_resgate": 0.011505384286127242, "beneficios_consulta": 0.04815780864492162, "plano_nova_linha": 0.6615466641067216, "roaming_cobranca": 0.0011599985008826103, "negociacao_divida": 0.006607965731610618, "plano_consulta": 0.0795379673480828, "desconto_retencao": 0.005615235912529253, "reclamacao_atendimento": 0.010834365422999086, "sem_correspondencia": 0.06411837201861781}, "confidence": 0.6615466641067216, "input_tokens": 62, "latency_ms": 441.6988059999767} +{"id": "g0095-plano_nova_linha-emocional-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5013002863757035, "plano_troca": 0.058374674924680785, "plano_consulta": 0.0794894916313634, "sem_correspondencia": 0.3608355470682523}, "confidence": 0.5013002863757035, "input_tokens": 59, "latency_ms": 149.97945900000786} +{"id": "g0095-plano_nova_linha-emocional-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0174595852456041, "plano_troca": 0.009716054895180142, "plano_nova_linha": 0.9183522907591603, "sem_correspondencia": 0.05447206910005546}, "confidence": 0.9183522907591603, "input_tokens": 58, "latency_ms": 152.75923599995167} +{"id": "g0095-plano_nova_linha-emocional-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.025158660755795054, "plano_consulta": 0.21176174509828916, "plano_troca": 0.03118279982228037, "cadastro_atualizacao": 0.04181786671365189, "plano_nova_linha": 0.299250874148109, "recarga_saldo": 0.005888480290507454, "desconto_retencao": 0.01351736779832256, "sem_correspondencia": 0.3714222053730445}, "confidence": 0.3714222053730445, "input_tokens": 60, "latency_ms": 223.19910499999196} +{"id": "g0095-plano_nova_linha-emocional-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.013017194367675504, "recarga_saldo": 0.0010708979514265932, "bonus_nao_recebido": 0.005277842380257157, "plano_nova_linha": 0.8651138535854044, "suporte_sem_sinal": 0.0336906513880949, "plano_consulta": 0.03346351300388251, "plano_troca": 0.006707272489512864, "sem_correspondencia": 0.04165877483374615}, "confidence": 0.8651138535854044, "input_tokens": 57, "latency_ms": 226.74801099998376} +{"id": "g0095-plano_nova_linha-emocional-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.04530677063127901, "bonus_nao_recebido": 0.030426751546466804, "negociacao_divida": 0.015167739102051957, "plano_consulta": 0.20413823000317521, "plano_nova_linha": 0.12939637084137348, "suporte_chip_esim": 0.0551650888186367, "conta_pagamento_confirmacao": 0.020430055581110634, "roaming_duvida": 0.00834651893694425, "reclamacao_atendimento": 0.18263908683116442, "conta_contestacao": 0.049915420632123536, "vas_cancelamento": 0.005486708420566908, "fidelidade_resgate": 0.012165151239604195, "plano_troca": 0.04281966611547517, "marketplace_compra": 0.02189171987207263, "conta_explicacao": 0.023206034022884355, "sem_correspondencia": 0.15349868740507075}, "confidence": 0.20413823000317521, "input_tokens": 57, "latency_ms": 486.91133400001263} +{"id": "g0095-plano_nova_linha-emocional-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 0.05930652801190909, "plano_troca": 0.010710031651904357, "cancelamento_linha": 0.00424862510400488, "conta_segunda_via": 0.014956352198214179, "internet_problema_conexao": 0.04997716064696986, "plano_consulta": 0.09880946508727986, "plano_nova_linha": 0.6172647433799435, "conta_explicacao": 0.013430119399868762, "portabilidade": 0.006328646515799902, "beneficios_consulta": 0.02642225083442023, "conta_contestacao": 0.007771798356140952, "roaming_pacote": 0.0021459094566981473, "fidelidade_resgate": 0.006246998863228022, "vas_consulta": 0.018682736775106578, "conta_debito_automatico_digital": 0.0019274499367783373, "sem_correspondencia": 0.06177118378173329}, "confidence": 0.6172647433799435, "input_tokens": 60, "latency_ms": 442.1195549999766} +{"id": "g0095-plano_nova_linha-emocional-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6136332085695132, "plano_troca": 0.047318029619924394, "plano_consulta": 0.06101372024774119, "sem_correspondencia": 0.2780350415628213}, "confidence": 0.6136332085695132, "input_tokens": 60, "latency_ms": 163.56981899997436} +{"id": "g0097-plano_nova_linha-indireto_multiplo-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 176, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"roaming_duvida": 0.006313317120821856, "marketplace_compra": 0.017236184095472736, "atendimento_humano": 0.021822996637815756, "seguranca_perda_roubo": 0.010318628556412458, "cadastro_atualizacao": 0.021192329145056577, "plano_troca": 0.007424398095883807, "negociacao_religacao": 0.00717096843556808, "recarga_realizar": 0.025258917886559075, "plano_consulta": 0.10984647567329675, "vas_contratacao": 0.005904243420139614, "plano_nova_linha": 0.15785954894753565, "recarga_saldo": 0.021835476361495302, "parceiros_ofertas": 0.031737893094677616, "conta_debito_automatico_digital": 0.003441820246488559, "beneficios_consulta": 0.4349795991093193, "sem_correspondencia": 0.11765720317345683}, "confidence": 0.4349795991093193, "input_tokens": 73, "latency_ms": 604.7173189999739} +{"id": "g0097-plano_nova_linha-indireto_multiplo-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.008432282001386588, "negociacao_religacao": 0.009912071592635272, "vas_consulta": 0.04339340260467693, "recarga_realizar": 0.010786847971960516, "recarga_nao_creditada": 0.009683285686545208, "plano_consulta": 0.15442904585479406, "plano_nova_linha": 0.02275085226933985, "suporte_chip_esim": 0.06125724963715929, "suporte_configuracao": 0.07672379789473063, "conta_contestacao": 0.09238965663069472, "seguranca_fraude": 0.07637540130095387, "plano_troca": 0.017139915105534198, "marketplace_pedido": 0.05198489047238311, "roaming_duvida": 0.020538683655524977, "conta_debito_automatico_digital": 0.08816335955748604, "sem_correspondencia": 0.2560392577641947}, "confidence": 0.2560392577641947, "input_tokens": 49, "latency_ms": 543.8405940000166} +{"id": "g0097-plano_nova_linha-indireto_multiplo-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_consulta", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 0.006111171030399982, "plano_nova_linha": 0.37412049961355437, "vas_contratacao": 0.006311004913071699, "suporte_chip_esim": 0.015067859389666594, "plano_troca": 0.012982343182973807, "internet_problema_conexao": 0.24999548224155094, "plano_consulta": 0.18439484933056857, "cancelamento_linha": 0.0012321915576940152, "atendimento_humano": 0.03673009534647003, "internet_consumo": 0.018670486084144188, "desconto_retencao": 0.003914679823901362, "conta_contestacao": 0.008701913895867998, "fidelidade_resgate": 0.006801126451172777, "conta_explicacao": 0.009375688518404608, "seguranca_perda_roubo": 0.00587538297446321, "sem_correspondencia": 0.05971522564609582}, "confidence": 0.37412049961355437, "input_tokens": 67, "latency_ms": 473.49615899997843} +{"id": "g0097-plano_nova_linha-indireto_multiplo-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.10635585686728892, "plano_nova_linha": 0.15657559944035115, "plano_troca": 0.025015450082143766, "sem_correspondencia": 0.7120530936102162}, "confidence": 0.7120530936102162, "input_tokens": 51, "latency_ms": 144.88457599998128} +{"id": "g0097-plano_nova_linha-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"marketplace_pedido": 0.06378085915728998, "suporte_sem_sinal": 0.12931787976714634, "vas_cancelamento": 0.007268877705048452, "portabilidade": 0.007575352215842822, "conta_explicacao": 0.03149874510581052, "conta_pagamento_confirmacao": 0.016364507388578153, "plano_troca": 0.026114342752458303, "cancelamento_linha": 0.07515857373957423, "conta_vencimento": 0.0034396674042379023, "plano_consulta": 0.4393657746999751, "internet_consumo": 0.06587762390208264, "sem_correspondencia": 0.13423779616195555}, "confidence": 0.4393657746999751, "input_tokens": 58, "latency_ms": 292.62550699996837} +{"id": "g0097-plano_nova_linha-indireto_multiplo-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0233831450412605, "plano_troca": 0.010902297165228841, "plano_nova_linha": 0.9267425692976722, "sem_correspondencia": 0.038971988495838446}, "confidence": 0.9267425692976722, "input_tokens": 54, "latency_ms": 142.32206400004088} +{"id": "g0097-plano_nova_linha-indireto_multiplo-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.23323740577727253, "plano_troca": 0.03216041489763309, "conta_contestacao": 0.05423211451578405, "desconto_retencao": 0.015582878420846975, "fidelidade_resgate": 0.026653109863968617, "plano_nova_linha": 0.28220750698881425, "marketplace_pedido": 0.0430429373523852, "sem_correspondencia": 0.31288363218329523}, "confidence": 0.31288363218329523, "input_tokens": 48, "latency_ms": 209.6978949999766} +{"id": "g0097-plano_nova_linha-indireto_multiplo-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.015429772597423492, "plano_nova_linha": 0.41097140240839364, "plano_consulta": 0.17548635353982717, "bonus_nao_recebido": 0.009561175225907301, "conta_segunda_via": 0.03215832490849559, "plano_troca": 0.01746488486168091, "marketplace_pedido": 0.05427973729116845, "sem_correspondencia": 0.28464834916710346}, "confidence": 0.41097140240839364, "input_tokens": 57, "latency_ms": 218.3611990000145} +{"id": "g0097-plano_nova_linha-indireto_multiplo-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 126, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.026042891221010552, "desconto_retencao": 0.0033924651315875177, "internet_problema_conexao": 0.003274815102454282, "beneficios_consulta": 0.015110435786672021, "internet_pacote_adicional": 0.7857844065123016, "conta_segunda_via": 0.0030553393797449722, "plano_consulta": 0.044420494321568534, "fidelidade_pontos": 0.0030924721441383854, "plano_nova_linha": 0.08497752711723953, "conta_debito_automatico_digital": 0.0005719685306999935, "negociacao_religacao": 0.0010665661537344192, "plano_troca": 0.0015779512163358966, "recarga_saldo": 0.0012889166365573797, "seguranca_perda_roubo": 0.0017495620783791262, "seguranca_fraude": 0.0008775681385611073, "sem_correspondencia": 0.023716620529014628}, "confidence": 0.7857844065123016, "input_tokens": 54, "latency_ms": 452.4491430000239} +{"id": "g0097-plano_nova_linha-indireto_multiplo-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 103, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.03108689753065715, "plano_nova_linha": 0.13597159786315183, "vas_contratacao": 0.040936422945441274, "fidelidade_resgate": 0.029706215619446266, "recarga_saldo": 0.010951928156897882, "reclamacao_atendimento": 0.04564854609497438, "roaming_duvida": 0.008288947382886698, "seguranca_perda_roubo": 0.02777019167725278, "vas_consulta": 0.1922492720041615, "plano_troca": 0.010668430787718926, "plano_consulta": 0.1357575724973825, "suporte_chip_esim": 0.028288183949877047, "recarga_realizar": 0.011207593883877045, "recarga_nao_creditada": 0.006958691463881902, "internet_pacote_adicional": 0.1436754679496244, "sem_correspondencia": 0.14083404019276843}, "confidence": 0.1922492720041615, "input_tokens": 52, "latency_ms": 440.06074699996134} +{"id": "g0097-plano_nova_linha-indireto_multiplo-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"conta_explicacao": 0.006229205646328577, "internet_consumo": 0.005169967757710198, "troca_numero": 0.0003504524426246227, "plano_consulta": 0.06492339948534961, "vas_consulta": 0.006649021191249847, "portabilidade": 0.002767959897399084, "recarga_saldo": 0.0010226803336254085, "roaming_duvida": 0.0008196358265993079, "atendimento_humano": 0.01076156201712395, "plano_troca": 0.0028446512861425343, "beneficios_consulta": 0.03932307366102283, "bonus_nao_recebido": 0.8088714044905005, "marketplace_compra": 0.002791757285128652, "plano_nova_linha": 0.02486536887469066, "negociacao_religacao": 0.0010886561574432853, "sem_correspondencia": 0.02152120364706093}, "confidence": 0.8088714044905005, "input_tokens": 54, "latency_ms": 404.3622990000131} +{"id": "g0097-plano_nova_linha-indireto_multiplo-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.049532561156484974, "conta_contestacao": 0.039156670555897576, "plano_nova_linha": 0.38369705236776314, "seguranca_perda_roubo": 0.016425229165394187, "fidelidade_pontos": 0.07521122490882359, "reclamacao_atendimento": 0.022413621982564184, "plano_consulta": 0.132705848805169, "plano_troca": 0.020936065719327046, "marketplace_pedido": 0.03386206460930419, "conta_debito_automatico_digital": 0.010682431692452617, "recarga_saldo": 0.012877964066843542, "sem_correspondencia": 0.20249926496997597}, "confidence": 0.38369705236776314, "input_tokens": 50, "latency_ms": 298.76215699999875} +{"id": "g0098-internet_pacote_adicional-curto_neutro-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.011981520031835063, "seguranca_perda_roubo": 0.009231209161734737, "parceiros_ofertas": 0.05675978593861197, "vas_cancelamento": 0.006213496039871847, "roaming_duvida": 0.006932501701319016, "bonus_nao_recebido": 0.010477520783479386, "conta_explicacao": 0.02871226148573119, "internet_pacote_adicional": 0.5292238849062025, "fidelidade_resgate": 0.01016471749044442, "beneficios_consulta": 0.09258742035503313, "internet_consumo": 0.12082127450344345, "negociacao_divida": 0.010030759785210317, "internet_problema_conexao": 0.02314594053004878, "roaming_pacote": 0.005193239209862886, "cancelamento_linha": 0.00544567650579691, "sem_correspondencia": 0.07307879157137441}, "confidence": 0.5292238849062025, "input_tokens": 31, "latency_ms": 393.87879899999234} +{"id": "g0098-internet_pacote_adicional-curto_neutro-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0007182204283070228, "internet_pacote_adicional": 0.80380171560793, "suporte_chip_esim": 0.004584184383445007, "conta_contestacao": 0.03782755882648855, "suporte_configuracao": 0.009518673646240108, "bonus_nao_recebido": 0.004017082509822527, "fidelidade_resgate": 0.004757510033889414, "vas_cancelamento": 0.0007868543036709465, "internet_problema_conexao": 0.00839348882681035, "desconto_retencao": 0.008851259018076601, "marketplace_compra": 0.009845426308993897, "negociacao_divida": 0.002037982689809864, "internet_consumo": 0.03397390247380067, "seguranca_fraude": 0.01997045986935568, "plano_troca": 0.0032552073253479343, "sem_correspondencia": 0.04766047374801142}, "confidence": 0.80380171560793, "input_tokens": 32, "latency_ms": 417.97815700005003} +{"id": "g0098-internet_pacote_adicional-curto_neutro-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.006890767863990997, "internet_pacote_adicional": 0.4616207875185345, "bonus_nao_recebido": 0.1688471024847215, "sem_correspondencia": 0.36264134213275295}, "confidence": 0.4616207875185345, "input_tokens": 34, "latency_ms": 136.5666959999885} +{"id": "g0098-internet_pacote_adicional-curto_neutro-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.008265453136749609, "fidelidade_pontos": 0.012920535703769253, "conta_explicacao": 0.023024023734226094, "portabilidade": 0.007395493570667423, "vas_cancelamento": 0.0037475820876004093, "bonus_nao_recebido": 0.008857875790158379, "vas_consulta": 0.17126775751650705, "roaming_pacote": 0.002325010181660451, "internet_consumo": 0.06862094042404458, "internet_pacote_adicional": 0.5995648319035402, "internet_problema_conexao": 0.007578280055817923, "sem_correspondencia": 0.08643221589525871}, "confidence": 0.5995648319035402, "input_tokens": 29, "latency_ms": 276.53043399999433} +{"id": "g0098-internet_pacote_adicional-curto_neutro-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.014260666264770286, "internet_problema_conexao": 0.02649920959081917, "internet_consumo": 0.025632667962794137, "conta_segunda_via": 0.0027076908976556196, "roaming_pacote": 0.0009055869190189777, "bonus_nao_recebido": 0.008609665448992897, "internet_pacote_adicional": 0.8890042788748438, "sem_correspondencia": 0.03238023404110509}, "confidence": 0.8890042788748438, "input_tokens": 33, "latency_ms": 207.04796399996894} +{"id": "g0098-internet_pacote_adicional-curto_neutro-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_problema_conexao": 0.01970780757390501, "roaming_duvida": 0.011225618154580475, "vas_cancelamento": 0.007397047681466236, "roaming_pacote": 0.00711536402984114, "recarga_saldo": 0.03444350342001996, "internet_consumo": 0.05266217081253216, "conta_vencimento": 0.0075690378254595235, "suporte_chip_esim": 0.002861735580228464, "bonus_nao_recebido": 0.02634762197087891, "plano_consulta": 0.36110135068179644, "internet_pacote_adicional": 0.2878583243852515, "sem_correspondencia": 0.1817104178840402}, "confidence": 0.36110135068179644, "input_tokens": 33, "latency_ms": 283.0672219999997} +{"id": "g0098-internet_pacote_adicional-curto_neutro-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.497705006418199, "roaming_pacote": 0.0029828825131774012, "roaming_cobranca": 0.0044595929243698654, "suporte_sem_sinal": 0.08454938873622622, "bonus_nao_recebido": 0.03840355527694606, "internet_problema_conexao": 0.04345745167153772, "internet_consumo": 0.18088133409928747, "sem_correspondencia": 0.1475607883602563}, "confidence": 0.497705006418199, "input_tokens": 31, "latency_ms": 200.86937499996793} +{"id": "g0098-internet_pacote_adicional-curto_neutro-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.0008877857428666838, "atendimento_humano": 0.00860276162168415, "negociacao_religacao": 0.0005104198328556926, "roaming_cobranca": 0.0004134428143429992, "suporte_chip_esim": 0.0013957589331230922, "negociacao_divida": 0.0009601070149703338, "seguranca_fraude": 0.004505205877580174, "vas_cancelamento": 0.0005687731872608092, "roaming_pacote": 0.00048739777175373664, "internet_consumo": 0.011338531915868666, "internet_problema_conexao": 0.003984036370374551, "portabilidade": 0.0007834401292832772, "internet_pacote_adicional": 0.9447385026790629, "suporte_configuracao": 0.0030117903224026964, "bonus_nao_recebido": 0.00132317712353046, "sem_correspondencia": 0.016488868663039728}, "confidence": 0.9447385026790629, "input_tokens": 30, "latency_ms": 399.04993599998306} +{"id": "g0098-internet_pacote_adicional-curto_neutro-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.2969683146668487, "roaming_pacote": 0.005435305713358311, "internet_pacote_adicional": 0.42337209498867134, "sem_correspondencia": 0.27422428463112164}, "confidence": 0.42337209498867134, "input_tokens": 33, "latency_ms": 137.74387199998728} +{"id": "g0098-internet_pacote_adicional-curto_neutro-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.004733168610399548, "internet_consumo": 0.0463714682968474, "vas_cancelamento": 0.002621276819832786, "recarga_nao_creditada": 0.002710857946027618, "reclamacao_atendimento": 0.027836250672715845, "plano_consulta": 0.07560354615549808, "roaming_duvida": 0.0037660736843985604, "internet_pacote_adicional": 0.7650448229940784, "roaming_pacote": 0.0025810043354617326, "internet_problema_conexao": 0.005493926454917987, "bonus_nao_recebido": 0.006191740862029314, "sem_correspondencia": 0.05704586316779274}, "confidence": 0.7650448229940784, "input_tokens": 32, "latency_ms": 287.4331419999976} +{"id": "g0098-internet_pacote_adicional-curto_neutro-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.028903085866281444, "negociacao_divida": 0.010093740232237863, "internet_consumo": 0.05759771566240969, "troca_numero": 0.001279646070747002, "cancelamento_linha": 0.0030127661435963952, "internet_pacote_adicional": 0.18214659473411396, "recarga_saldo": 0.007278830310864788, "bonus_nao_recebido": 0.0643384384974908, "beneficios_consulta": 0.12500219102367796, "negociacao_religacao": 0.006497479072644399, "marketplace_compra": 0.15815498004782585, "roaming_pacote": 0.0023169464068538465, "plano_troca": 0.010068528398708915, "parceiros_ofertas": 0.043353412492134334, "internet_problema_conexao": 0.09060392568853558, "sem_correspondencia": 0.20935171935187716}, "confidence": 0.20935171935187716, "input_tokens": 31, "latency_ms": 395.56901699995706} +{"id": "g0098-internet_pacote_adicional-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.1309671968750537, "conta_contestacao": 0.060025884359496434, "beneficios_consulta": 0.23855773571377092, "bonus_nao_recebido": 0.04180880542526829, "vas_contratacao": 0.028435274323032625, "recarga_saldo": 0.048681340023547265, "roaming_pacote": 0.01142207600723037, "conta_vencimento": 0.009499246973561191, "internet_problema_conexao": 0.03471416157377895, "cadastro_atualizacao": 0.07640247621232697, "marketplace_compra": 0.044616694496198865, "sem_correspondencia": 0.27486910801673436}, "confidence": 0.27486910801673436, "input_tokens": 34, "latency_ms": 281.1082139999712} +{"id": "g0102-internet_pacote_adicional-emocional-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.010604708850559176, "internet_pacote_adicional": 0.8112381998910829, "conta_debito_automatico_digital": 0.003274007356688654, "internet_consumo": 0.034733091843615914, "bonus_nao_recebido": 0.00596908409033284, "roaming_cobranca": 0.0015448798069685626, "conta_contestacao": 0.010118108619679086, "parceiros_ofertas": 0.0313911151659159, "seguranca_perda_roubo": 0.005759599367514229, "internet_problema_conexao": 0.024075484800170542, "roaming_pacote": 0.0014004344642324174, "sem_correspondencia": 0.059891285743239736}, "confidence": 0.8112381998910829, "input_tokens": 54, "latency_ms": 293.8112790000105} +{"id": "g0102-internet_pacote_adicional-emocional-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.0038034434579391242, "fidelidade_resgate": 0.0039450496520458, "vas_consulta": 0.07276413261893679, "roaming_pacote": 0.0012041886260242903, "conta_vencimento": 0.0014133324675541761, "negociacao_divida": 0.0025797259297275525, "conta_segunda_via": 0.002984688017159437, "internet_problema_conexao": 0.04939500392462749, "bonus_nao_recebido": 0.0045801059142103195, "recarga_saldo": 0.003722580680549293, "internet_consumo": 0.01985036492323372, "vas_contratacao": 0.011266812174551152, "internet_pacote_adicional": 0.7617932810897473, "cadastro_atualizacao": 0.007080721349893235, "conta_debito_automatico_digital": 0.0009546944208598299, "sem_correspondencia": 0.05266187475294043}, "confidence": 0.7617932810897473, "input_tokens": 51, "latency_ms": 435.29430899997124} +{"id": "g0102-internet_pacote_adicional-emocional-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.01637847058220937, "vas_cancelamento": 0.0020559314732633807, "roaming_pacote": 0.0005947122996247165, "internet_pacote_adicional": 0.9384131303650823, "bonus_nao_recebido": 0.0038865010330180745, "internet_problema_conexao": 0.002906167093349225, "beneficios_consulta": 0.017320726930854315, "sem_correspondencia": 0.01844436022259858}, "confidence": 0.9384131303650823, "input_tokens": 50, "latency_ms": 212.97689899995476} +{"id": "g0102-internet_pacote_adicional-emocional-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0007735367090282585, "plano_nova_linha": 0.0032578994152333415, "portabilidade": 0.0020813065682482555, "conta_explicacao": 0.013356953326757471, "negociacao_religacao": 0.0012913245658531477, "roaming_cobranca": 0.000815013682103927, "internet_consumo": 0.029101450698537885, "cadastro_atualizacao": 0.007552871179434194, "marketplace_pedido": 0.01330533011850487, "conta_debito_automatico_digital": 0.0008138311935196184, "internet_pacote_adicional": 0.8842901234899918, "seguranca_perda_roubo": 0.0017076302803047734, "parceiros_ofertas": 0.01349197553691901, "bonus_nao_recebido": 0.0015726836236840882, "internet_problema_conexao": 0.005580206644812043, "sem_correspondencia": 0.021007862967067276}, "confidence": 0.8842901234899918, "input_tokens": 58, "latency_ms": 436.1412860000087} +{"id": "g0102-internet_pacote_adicional-emocional-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.7587930102536014, "internet_consumo": 0.04570888452264455, "vas_consulta": 0.06226437908446552, "bonus_nao_recebido": 0.0298337620387449, "plano_nova_linha": 0.012072026001602705, "internet_problema_conexao": 0.012607731096120003, "roaming_pacote": 0.0023758333140656285, "sem_correspondencia": 0.07634437368875538}, "confidence": 0.7587930102536014, "input_tokens": 52, "latency_ms": 211.7659190000154} +{"id": "g0102-internet_pacote_adicional-emocional-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 105, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.03397759140514299, "internet_pacote_adicional": 0.7407038408856406, "troca_numero": 0.0005916874663904992, "roaming_pacote": 0.0012001329188037631, "conta_explicacao": 0.014102673533193406, "bonus_nao_recebido": 0.014050794207794414, "internet_problema_conexao": 0.09928729649250713, "sem_correspondencia": 0.09608598309052725}, "confidence": 0.7407038408856406, "input_tokens": 51, "latency_ms": 222.50076000000263} +{"id": "g0102-internet_pacote_adicional-emocional-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.00523721631768423, "bonus_nao_recebido": 0.013234238614810805, "internet_problema_conexao": 0.013296886824006348, "desconto_retencao": 0.010639076502625314, "roaming_pacote": 0.0022953903194261036, "internet_consumo": 0.04325529715542583, "internet_pacote_adicional": 0.8663348866197217, "sem_correspondencia": 0.04570700764629971}, "confidence": 0.8663348866197217, "input_tokens": 47, "latency_ms": 239.4341039999972} +{"id": "g0102-internet_pacote_adicional-emocional-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.009871732557343962, "troca_numero": 0.001411246734172272, "internet_pacote_adicional": 0.7376883711003639, "bonus_nao_recebido": 0.047057442909419406, "internet_problema_conexao": 0.0251667483816282, "internet_consumo": 0.06662599819199809, "roaming_pacote": 0.0022281771782540647, "sem_correspondencia": 0.10995028294682013}, "confidence": 0.7376883711003639, "input_tokens": 47, "latency_ms": 207.25709099997403} +{"id": "g0102-internet_pacote_adicional-emocional-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0018911296819255543, "internet_pacote_adicional": 0.8500797222489087, "bonus_nao_recebido": 0.008044827428433213, "sem_correspondencia": 0.13998432064073252}, "confidence": 0.8500797222489087, "input_tokens": 55, "latency_ms": 147.48416200001202} +{"id": "g0102-internet_pacote_adicional-emocional-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.011930993070232977, "troca_numero": 0.00029984859313681556, "bonus_nao_recebido": 0.0035300099545431144, "desconto_retencao": 0.0036079898281372405, "internet_pacote_adicional": 0.8929320755980846, "roaming_cobranca": 0.0008996303260396484, "marketplace_pedido": 0.011694163322611958, "roaming_pacote": 0.0008200567266571965, "parceiros_ofertas": 0.01173776132718691, "suporte_configuracao": 0.006451445297642586, "internet_consumo": 0.021587513827627035, "sem_correspondencia": 0.03450851212809989}, "confidence": 0.8929320755980846, "input_tokens": 47, "latency_ms": 287.3456049999845} +{"id": "g0102-internet_pacote_adicional-emocional-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5597322926599204, "internet_problema_conexao": 0.03200263353825871, "marketplace_pedido": 0.04227890333637852, "bonus_nao_recebido": 0.013757468113930162, "fidelidade_resgate": 0.008326563563675038, "suporte_sem_sinal": 0.02485495771963181, "seguranca_perda_roubo": 0.00498353254822102, "cancelamento_linha": 0.004630546835285866, "roaming_pacote": 0.0013393291395421205, "internet_consumo": 0.08560716140956781, "atendimento_humano": 0.026826223141679026, "conta_debito_automatico_digital": 0.002858756285459334, "conta_vencimento": 0.004730149462445263, "conta_contestacao": 0.013050568159395995, "reclamacao_atendimento": 0.10935552344079605, "sem_correspondencia": 0.06566539064581284}, "confidence": 0.5597322926599204, "input_tokens": 50, "latency_ms": 435.0314200000298} +{"id": "g0102-internet_pacote_adicional-emocional-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0006696568524084987, "bonus_nao_recebido": 0.0029205382181365564, "internet_pacote_adicional": 0.9674424036081158, "sem_correspondencia": 0.028967401321339098}, "confidence": 0.9674424036081158, "input_tokens": 50, "latency_ms": 142.53711199995678} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.010874614160040819, "internet_pacote_adicional": 0.5040997285548587, "bonus_nao_recebido": 0.05566610044116564, "sem_correspondencia": 0.4293595568439348}, "confidence": 0.5040997285548587, "input_tokens": 48, "latency_ms": 142.31116299998803} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.16947922878556446, "internet_problema_conexao": 0.007825656460575961, "internet_pacote_adicional": 0.16747071625498564, "atendimento_humano": 0.04880993605306878, "conta_contestacao": 0.061683532947654246, "roaming_pacote": 0.0023577712868638, "cadastro_atualizacao": 0.05510158602064703, "negociacao_divida": 0.024139207690610783, "plano_consulta": 0.3279456356507606, "seguranca_perda_roubo": 0.008852296131669964, "bonus_nao_recebido": 0.025992669920283696, "sem_correspondencia": 0.100341762797315}, "confidence": 0.3279456356507606, "input_tokens": 50, "latency_ms": 341.1927829999968} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0018520768934675788, "internet_pacote_adicional": 0.9312238305537126, "bonus_nao_recebido": 0.009050130694545454, "sem_correspondencia": 0.05787396185827438}, "confidence": 0.9312238305537126, "input_tokens": 45, "latency_ms": 148.59091300002092} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.01866146287498407, "fidelidade_resgate": 0.009786589604858335, "internet_problema_conexao": 0.004735930164712524, "internet_consumo": 0.02348097877171105, "roaming_pacote": 0.0017041806603363889, "internet_pacote_adicional": 0.8440431013504227, "cadastro_atualizacao": 0.04136373679666499, "sem_correspondencia": 0.05622401977630997}, "confidence": 0.8440431013504227, "input_tokens": 58, "latency_ms": 218.99873899997147} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.23501278273983983, "internet_pacote_adicional": 0.36273801039599524, "roaming_pacote": 0.006782912129857807, "sem_correspondencia": 0.3954662947343071}, "confidence": 0.3954662947343071, "input_tokens": 40, "latency_ms": 140.4389180000294} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos", "fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.15612531417152758, "reclamacao_atendimento": 0.10822625204551013, "cancelamento_linha": 0.018274755115522363, "vas_cancelamento": 0.026886252044425147, "roaming_pacote": 0.0034066880271546927, "vas_contratacao": 0.02265610089943271, "internet_pacote_adicional": 0.3934891402559314, "internet_problema_conexao": 0.03814453059765125, "recarga_realizar": 0.024723696713596782, "recarga_saldo": 0.04929638132750857, "bonus_nao_recebido": 0.04748811788395582, "sem_correspondencia": 0.11128277091778357}, "confidence": 0.3934891402559314, "input_tokens": 51, "latency_ms": 283.67551700000604} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9451800332385754, "roaming_pacote": 0.0008290728679891011, "portabilidade": 0.002797444629135741, "plano_troca": 0.0013170184247118578, "bonus_nao_recebido": 0.005808550976275296, "internet_consumo": 0.015821164184165445, "internet_problema_conexao": 0.006400221663735493, "sem_correspondencia": 0.021846494015411694}, "confidence": 0.9451800332385754, "input_tokens": 41, "latency_ms": 232.92262100000016} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.017672972037667146, "bonus_nao_recebido": 0.055295539642352634, "internet_pacote_adicional": 0.5210543659833586, "troca_numero": 0.004086901733856438, "roaming_pacote": 0.005033355002337189, "internet_consumo": 0.17293878689144065, "cancelamento_linha": 0.019131801247379412, "sem_correspondencia": 0.20478627746160788}, "confidence": 0.5210543659833586, "input_tokens": 54, "latency_ms": 207.8346679999754} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.11066010800488495, "bonus_nao_recebido": 0.11961776240948145, "portabilidade": 0.014050212019127086, "atendimento_humano": 0.0719273625300706, "internet_pacote_adicional": 0.2709949961117468, "roaming_pacote": 0.0042092577406998306, "internet_consumo": 0.19904911888854798, "sem_correspondencia": 0.2094911822954413}, "confidence": 0.2709949961117468, "input_tokens": 39, "latency_ms": 203.59162199997627} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.1035172128413384, "internet_pacote_adicional": 0.5381610438632307, "roaming_pacote": 0.005635156343426934, "sem_correspondencia": 0.3526865869520039}, "confidence": 0.5381610438632307, "input_tokens": 50, "latency_ms": 142.73822299998074} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.00431075823649523, "roaming_pacote": 0.0024962534554230096, "bonus_nao_recebido": 0.010981808461959203, "internet_consumo": 0.013103760081724345, "internet_problema_conexao": 0.008352488090901274, "internet_pacote_adicional": 0.9204194172286003, "seguranca_perda_roubo": 0.0020349446631383293, "sem_correspondencia": 0.038300569781758276}, "confidence": 0.9204194172286003, "input_tokens": 52, "latency_ms": 214.2313509999667} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.8533528029909151, "bonus_nao_recebido": 0.04756783461448614, "roaming_pacote": 0.0021450411410865746, "sem_correspondencia": 0.09693432125351217}, "confidence": 0.8533528029909151, "input_tokens": 41, "latency_ms": 138.18194299994957} +{"id": "g0105-internet_consumo-curto_neutro-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.24858836173003634, "vas_contratacao": 0.009464912433863475, "recarga_saldo": 0.004694512736985887, "internet_problema_conexao": 0.0082477631950001, "suporte_sem_sinal": 0.04919745565495305, "atendimento_humano": 0.0427266671677679, "conta_contestacao": 0.030272674830459333, "plano_consulta": 0.054797025371988224, "internet_pacote_adicional": 0.22439251102332994, "parceiros_ofertas": 0.050928311267326776, "conta_segunda_via": 0.010919603885249924, "fidelidade_resgate": 0.0069182550060164, "internet_consumo": 0.17888813320544808, "conta_vencimento": 0.007112514931755641, "negociacao_divida": 0.0035984391621722, "sem_correspondencia": 0.06925285839764672}, "confidence": 0.24858836173003634, "input_tokens": 32, "latency_ms": 391.43060099996774} +{"id": "g0105-internet_consumo-curto_neutro-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"beneficios_consulta": 0.09970937186553121, "plano_nova_linha": 0.010070083927810072, "plano_troca": 0.007202390770863313, "negociacao_divida": 0.005048764536741746, "internet_consumo": 0.4445985970645308, "plano_consulta": 0.11351564825216034, "seguranca_perda_roubo": 0.004556698378852316, "internet_pacote_adicional": 0.0870795123837853, "cancelamento_linha": 0.001550907077093725, "internet_problema_conexao": 0.013485557754493324, "reclamacao_atendimento": 0.026071260437847216, "roaming_pacote": 0.0021646337687511964, "marketplace_compra": 0.013794103068936069, "recarga_saldo": 0.0026487422406924594, "vas_consulta": 0.054589481597908635, "sem_correspondencia": 0.11391424687400226}, "confidence": 0.4445985970645308, "input_tokens": 32, "latency_ms": 396.67945499996904} +{"id": "g0105-internet_consumo-curto_neutro-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.02971281906108441, "atendimento_humano": 0.041520097057671984, "internet_pacote_adicional": 0.2964157511810619, "seguranca_fraude": 0.04138832981231617, "plano_consulta": 0.13003449359966524, "internet_problema_conexao": 0.009313555590476842, "internet_consumo": 0.22189370169684908, "sem_correspondencia": 0.2297212520008744}, "confidence": 0.2964157511810619, "input_tokens": 34, "latency_ms": 199.79624699999476} +{"id": "g0105-internet_consumo-curto_neutro-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0193400556263459, "recarga_saldo": 0.00030782458748531723, "internet_consumo": 0.9461978038082968, "sem_correspondencia": 0.03415431597787201}, "confidence": 0.9461978038082968, "input_tokens": 29, "latency_ms": 131.9861709999941} +{"id": "g0105-internet_consumo-curto_neutro-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.009712203016854142, "plano_consulta": 0.05596252679229839, "internet_consumo": 0.5668601762736332, "sem_correspondencia": 0.36746509391721427}, "confidence": 0.5668601762736332, "input_tokens": 33, "latency_ms": 130.48944000001939} +{"id": "g0105-internet_consumo-curto_neutro-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.019898956458547903, "internet_consumo": 0.7654362846550687, "recarga_saldo": 0.0012911743132859967, "sem_correspondencia": 0.21337358457309738}, "confidence": 0.7654362846550687, "input_tokens": 32, "latency_ms": 133.60556599997153} +{"id": "g0105-internet_consumo-curto_neutro-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.02257566817922835, "atendimento_humano": 0.06626104126968613, "internet_problema_conexao": 0.04968410216663509, "plano_nova_linha": 0.01981605681665506, "seguranca_fraude": 0.048740240220922985, "reclamacao_atendimento": 0.035903153750261, "internet_consumo": 0.14961666565466047, "recarga_saldo": 0.011086258622177813, "internet_pacote_adicional": 0.10076396636497073, "suporte_chip_esim": 0.01312806984074739, "plano_consulta": 0.13473934562594378, "seguranca_perda_roubo": 0.08457998580206119, "fidelidade_pontos": 0.04061740825965108, "marketplace_pedido": 0.024666258351237435, "conta_explicacao": 0.022418801785390907, "sem_correspondencia": 0.1754029772897706}, "confidence": 0.1754029772897706, "input_tokens": 31, "latency_ms": 409.69046499998285} +{"id": "g0105-internet_consumo-curto_neutro-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.004475260132573265, "internet_consumo": 0.535637972244816, "internet_pacote_adicional": 0.13848408992176833, "internet_problema_conexao": 0.010635356369263696, "plano_consulta": 0.06763415007091057, "suporte_configuracao": 0.014115288787915889, "plano_nova_linha": 0.0098761617677465, "sem_correspondencia": 0.2191417207050057}, "confidence": 0.535637972244816, "input_tokens": 35, "latency_ms": 200.18121800001154} +{"id": "g0105-internet_consumo-curto_neutro-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.29417317372827567, "atendimento_humano": 0.0495861532851778, "troca_numero": 0.001445953465365567, "internet_consumo": 0.1831879719157906, "recarga_saldo": 0.0025737322225725867, "beneficios_consulta": 0.0791574249812764, "plano_consulta": 0.10420915224813407, "parceiros_ofertas": 0.04582487305084676, "internet_problema_conexao": 0.04101906614633275, "seguranca_fraude": 0.02177901139241778, "reclamacao_atendimento": 0.027663641851393115, "sem_correspondencia": 0.14937984571241691}, "confidence": 0.29417317372827567, "input_tokens": 31, "latency_ms": 264.97069100003046} +{"id": "g0105-internet_consumo-curto_neutro-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.008130431037041948, "plano_consulta": 0.12164088876922967, "portabilidade": 0.00453824868162811, "conta_contestacao": 0.03327981698572947, "conta_vencimento": 0.0028944210588716115, "vas_consulta": 0.06541931517990072, "marketplace_pedido": 0.0346766778893309, "conta_segunda_via": 0.01627945686029262, "roaming_pacote": 0.0020566400722286837, "negociacao_religacao": 0.003179143594559868, "internet_pacote_adicional": 0.13416194687741292, "recarga_saldo": 0.0016922170474352677, "troca_numero": 0.0014481637380747234, "internet_consumo": 0.4779232659171339, "internet_problema_conexao": 0.006780536264418823, "sem_correspondencia": 0.08589883002671074}, "confidence": 0.4779232659171339, "input_tokens": 32, "latency_ms": 379.3417429999977} +{"id": "g0105-internet_consumo-curto_neutro-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_pagamento_confirmacao": 0.03132215880744638, "internet_pacote_adicional": 0.4431445589316308, "plano_consulta": 0.11745181655113904, "internet_problema_conexao": 0.008982199225379203, "recarga_saldo": 0.009989521445262783, "internet_consumo": 0.2245687539640072, "roaming_cobranca": 0.0022048058407746133, "sem_correspondencia": 0.16233618523436}, "confidence": 0.4431445589316308, "input_tokens": 32, "latency_ms": 200.36928500002205} +{"id": "g0105-internet_consumo-curto_neutro-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.07962238235188736, "recarga_saldo": 0.0007551206690400371, "troca_numero": 0.0003777089095780762, "parceiros_ofertas": 0.00606981400108594, "internet_consumo": 0.8434451425427435, "internet_problema_conexao": 0.004508227684078281, "beneficios_consulta": 0.018636502774094343, "seguranca_fraude": 0.0026695226030335525, "conta_vencimento": 0.0007668428191152346, "conta_debito_automatico_digital": 0.00041155518091854563, "internet_pacote_adicional": 0.00812760853213061, "sem_correspondencia": 0.034609571932294525}, "confidence": 0.8434451425427435, "input_tokens": 31, "latency_ms": 268.78881800001864} +{"id": "g0106-internet_consumo-informal_abreviado-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"negociacao_religacao": 0.00836348494048192, "recarga_saldo": 0.006628370336909276, "plano_nova_linha": 0.012458680995306297, "roaming_cobranca": 0.0039004211017433094, "conta_contestacao": 0.05418850455941603, "troca_numero": 0.0025081889912839917, "internet_consumo": 0.2857943658236066, "marketplace_compra": 0.04949798751900591, "suporte_sem_sinal": 0.0887712967610235, "internet_pacote_adicional": 0.08106941503800665, "internet_problema_conexao": 0.015583698704260667, "suporte_configuracao": 0.018711489892019824, "conta_explicacao": 0.04911716596857194, "plano_consulta": 0.11926835793973842, "conta_vencimento": 0.007704090820305276, "sem_correspondencia": 0.19643448060832036}, "confidence": 0.2857943658236066, "input_tokens": 30, "latency_ms": 386.6604159999838} +{"id": "g0106-internet_consumo-informal_abreviado-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.0974298045039177, "recarga_saldo": 0.010976798832416534, "internet_consumo": 0.318303644657135, "sem_correspondencia": 0.5732897520065308}, "confidence": 0.5732897520065308, "input_tokens": 35, "latency_ms": 134.2996330000119} +{"id": "g0106-internet_consumo-informal_abreviado-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.00802755338452699, "conta_vencimento": 0.0049213407426875345, "marketplace_pedido": 0.017578541851880868, "negociacao_religacao": 0.00392149892526227, "internet_problema_conexao": 0.017119250820928644, "plano_consulta": 0.12488620457835099, "conta_debito_automatico_digital": 0.004553662514432656, "recarga_saldo": 0.003180773161395475, "internet_consumo": 0.6414483646734855, "parceiros_ofertas": 0.01511244722514935, "internet_pacote_adicional": 0.019867764355684145, "sem_correspondencia": 0.13938259776621553}, "confidence": 0.6414483646734855, "input_tokens": 39, "latency_ms": 283.13005199999} +{"id": "g0106-internet_consumo-informal_abreviado-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.005281831740424399, "internet_problema_conexao": 0.003968018559815617, "plano_consulta": 0.07846756429623498, "internet_pacote_adicional": 0.018807895764678, "internet_consumo": 0.7593918713047209, "conta_vencimento": 0.006617348930449452, "recarga_saldo": 0.002255467955297627, "sem_correspondencia": 0.12521000144837907}, "confidence": 0.7593918713047209, "input_tokens": 36, "latency_ms": 200.64494899997953} +{"id": "g0106-internet_consumo-informal_abreviado-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02744278666058282, "bonus_nao_recebido": 0.05137076591173068, "internet_pacote_adicional": 0.10962299185819985, "suporte_sem_sinal": 0.10437884149112989, "plano_nova_linha": 0.01609496652372431, "internet_problema_conexao": 0.10866826708106196, "fidelidade_pontos": 0.09714579603479832, "roaming_pacote": 0.004241377730564942, "recarga_saldo": 0.009737499264068956, "plano_consulta": 0.18031430391115666, "internet_consumo": 0.07287151568595203, "sem_correspondencia": 0.2181108878470296}, "confidence": 0.2181108878470296, "input_tokens": 41, "latency_ms": 277.0805179999911} +{"id": "g0106-internet_consumo-informal_abreviado-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"atendimento_humano": 0.014341863809922646, "plano_nova_linha": 0.002225124366497749, "conta_contestacao": 0.008199741535045112, "internet_problema_conexao": 0.002137690644678588, "internet_pacote_adicional": 0.01449413038443911, "plano_consulta": 0.054851241597488075, "recarga_saldo": 0.0005752627250394377, "suporte_chip_esim": 0.0014643648393384506, "internet_consumo": 0.8217175669000097, "seguranca_perda_roubo": 0.002222265672039336, "conta_pagamento_confirmacao": 0.007466712019341246, "conta_segunda_via": 0.008348375951754828, "fidelidade_pontos": 0.005249085497577515, "plano_troca": 0.001476965167299064, "recarga_nao_creditada": 0.0004999533089606402, "sem_correspondencia": 0.054729655580568456}, "confidence": 0.8217175669000097, "input_tokens": 33, "latency_ms": 411.51897600002485} +{"id": "g0106-internet_consumo-informal_abreviado-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.041408696605180054, "recarga_saldo": 0.0026011635438330186, "internet_consumo": 0.2577736824318657, "sem_correspondencia": 0.6982164574191212}, "confidence": 0.6982164574191212, "input_tokens": 44, "latency_ms": 142.37435300003654} +{"id": "g0106-internet_consumo-informal_abreviado-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.26429666430146265, "negociacao_religacao": 0.0067275994146747215, "parceiros_ofertas": 0.043669825773691294, "seguranca_fraude": 0.02346260778485995, "suporte_chip_esim": 0.006365791751943203, "plano_consulta": 0.23704425703632834, "internet_problema_conexao": 0.013425611640974725, "internet_consumo": 0.16566848105651533, "plano_nova_linha": 0.009026280131127934, "recarga_saldo": 0.05304136396455982, "negociacao_divida": 0.005903922786716178, "sem_correspondencia": 0.17136759435714585}, "confidence": 0.26429666430146265, "input_tokens": 33, "latency_ms": 298.6168910000515} +{"id": "g0106-internet_consumo-informal_abreviado-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.00530109671764085, "internet_consumo": 0.18176188294760354, "plano_consulta": 0.04575666963874505, "sem_correspondencia": 0.7671803506960105}, "confidence": 0.7671803506960105, "input_tokens": 36, "latency_ms": 141.07629799997312} +{"id": "g0106-internet_consumo-informal_abreviado-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.02857839046025714, "internet_pacote_adicional": 0.18636084546300896, "beneficios_consulta": 0.05300360017492119, "recarga_saldo": 0.003458581297709317, "internet_consumo": 0.11364580357461906, "roaming_cobranca": 0.002078841146562718, "vas_cancelamento": 0.0065518289745015905, "internet_problema_conexao": 0.1111906883283456, "plano_nova_linha": 0.012551954579179576, "suporte_configuracao": 0.015575555627578867, "plano_consulta": 0.09052760633489154, "seguranca_perda_roubo": 0.025277131426865572, "conta_vencimento": 0.004246143965280116, "vas_consulta": 0.14361235078071333, "recarga_nao_creditada": 0.0036169482730944915, "sem_correspondencia": 0.19972372959247092}, "confidence": 0.19972372959247092, "input_tokens": 39, "latency_ms": 430.23922300000095} +{"id": "g0106-internet_consumo-informal_abreviado-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.09046029673865712, "recarga_saldo": 0.008574198580100445, "internet_consumo": 0.7391284401326893, "sem_correspondencia": 0.16183706454855312}, "confidence": 0.7391284401326893, "input_tokens": 36, "latency_ms": 150.8752290000075} +{"id": "g0106-internet_consumo-informal_abreviado-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.8388643325317637, "plano_consulta": 0.018557164951989454, "recarga_saldo": 0.0022564123081855432, "sem_correspondencia": 0.14032209020806122}, "confidence": 0.8388643325317637, "input_tokens": 32, "latency_ms": 146.29894300003343} +{"id": "g0108-internet_consumo-regionalismo-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.5637041682263428, "plano_consulta": 0.05076330680354148, "recarga_saldo": 0.007385267090597265, "sem_correspondencia": 0.3781472578795185}, "confidence": 0.5637041682263428, "input_tokens": 36, "latency_ms": 148.0149390000065} +{"id": "g0108-internet_consumo-regionalismo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.009719135028003933, "plano_consulta": 0.09334205037047436, "marketplace_pedido": 0.03330224626467431, "seguranca_fraude": 0.03702139010950971, "suporte_sem_sinal": 0.09435357106952826, "reclamacao_atendimento": 0.027069991596103023, "internet_pacote_adicional": 0.4295204599824516, "suporte_configuracao": 0.01590506850225194, "atendimento_humano": 0.05888970632267339, "conta_segunda_via": 0.026460649542158134, "portabilidade": 0.006418992309188367, "conta_explicacao": 0.02975808490604884, "internet_problema_conexao": 0.03046888338613904, "suporte_chip_esim": 0.006101421997941145, "fidelidade_resgate": 0.012021108489183824, "sem_correspondencia": 0.08964724012367016}, "confidence": 0.4295204599824516, "input_tokens": 33, "latency_ms": 491.1106960000211} +{"id": "g0108-internet_consumo-regionalismo-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_cobranca": 0.001906047036511652, "cadastro_atualizacao": 0.03074618124921182, "marketplace_compra": 0.028327707978918225, "internet_consumo": 0.669114862086858, "suporte_chip_esim": 0.007047181213446588, "parceiros_ofertas": 0.02062707874152007, "beneficios_consulta": 0.04837399535870127, "plano_consulta": 0.07197923682616454, "plano_nova_linha": 0.0025498991786831954, "troca_numero": 0.0009385359812553113, "internet_problema_conexao": 0.004957559328638364, "internet_pacote_adicional": 0.013774000512011563, "recarga_saldo": 0.002708827274478486, "conta_segunda_via": 0.007293763291131691, "seguranca_fraude": 0.021730209799804837, "sem_correspondencia": 0.06792491414266444}, "confidence": 0.669114862086858, "input_tokens": 37, "latency_ms": 492.1139319999952} +{"id": "g0108-internet_consumo-regionalismo-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.06323734903554491, "internet_pacote_adicional": 0.35756114208342565, "internet_problema_conexao": 0.03729971568558806, "negociacao_religacao": 0.007913504085992597, "recarga_saldo": 0.0988654786708796, "marketplace_pedido": 0.05186393064245399, "vas_cancelamento": 0.00664609989318001, "plano_consulta": 0.11747911365639149, "troca_numero": 0.0028844007747779905, "vas_contratacao": 0.01578050351431239, "roaming_pacote": 0.005012597482562083, "sem_correspondencia": 0.2354561644748912}, "confidence": 0.35756114208342565, "input_tokens": 33, "latency_ms": 337.1962869999834} +{"id": "g0108-internet_consumo-regionalismo-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.00558247305882484, "internet_pacote_adicional": 0.254659912629894, "internet_problema_conexao": 0.1845896332891312, "plano_consulta": 0.10293376855302425, "recarga_saldo": 0.006176904573858101, "fidelidade_resgate": 0.01204072179140033, "internet_consumo": 0.155417869389406, "sem_correspondencia": 0.27859871671446124}, "confidence": 0.27859871671446124, "input_tokens": 32, "latency_ms": 235.9814889999825} +{"id": "g0108-internet_consumo-regionalismo-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.486164649300629, "internet_pacote_adicional": 0.08755357384106273, "suporte_chip_esim": 0.014397529590180468, "fidelidade_resgate": 0.0107421053235174, "recarga_saldo": 0.004104483322893611, "conta_debito_automatico_digital": 0.004941148116527815, "suporte_sem_sinal": 0.09369896905368444, "seguranca_fraude": 0.02585155277630858, "plano_consulta": 0.08416992998520056, "suporte_configuracao": 0.01837822012200873, "internet_problema_conexao": 0.006927207901702659, "sem_correspondencia": 0.163070630666284}, "confidence": 0.486164649300629, "input_tokens": 38, "latency_ms": 344.99204600001576} +{"id": "g0108-internet_consumo-regionalismo-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.7695372011475418, "recarga_saldo": 0.0035765068172527582, "plano_consulta": 0.02807038243402264, "sem_correspondencia": 0.19881590960118284}, "confidence": 0.7695372011475418, "input_tokens": 43, "latency_ms": 162.54960100002336} +{"id": "g0108-internet_consumo-regionalismo-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0946739632966837, "roaming_duvida": 0.007713661683577789, "internet_pacote_adicional": 0.03939854432555726, "seguranca_perda_roubo": 0.01531119395903374, "recarga_saldo": 0.002980457212850293, "internet_problema_conexao": 0.009328040481128608, "internet_consumo": 0.6871526378894054, "sem_correspondencia": 0.14344150115176316}, "confidence": 0.6871526378894054, "input_tokens": 32, "latency_ms": 266.59309000001485} +{"id": "g0108-internet_consumo-regionalismo-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.02201756733304323, "internet_pacote_adicional": 0.10646848789586232, "internet_problema_conexao": 0.015824424710830225, "recarga_saldo": 0.011991539499397394, "reclamacao_atendimento": 0.02900233231144604, "plano_consulta": 0.24876082899177837, "vas_contratacao": 0.010466800473402739, "fidelidade_pontos": 0.04490260952360243, "roaming_pacote": 0.0028701935600447324, "vas_consulta": 0.25133908760523177, "roaming_duvida": 0.004036146371151356, "cancelamento_linha": 0.021558171966368885, "internet_consumo": 0.11253702327809502, "conta_explicacao": 0.031551466604227196, "suporte_chip_esim": 0.002570984052543614, "sem_correspondencia": 0.08410233582297466}, "confidence": 0.25133908760523177, "input_tokens": 36, "latency_ms": 468.8409109999725} +{"id": "g0108-internet_consumo-regionalismo-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.022368776710004482, "internet_problema_conexao": 0.019515584427282795, "troca_numero": 0.004599905867133071, "conta_contestacao": 0.04338039668722463, "bonus_nao_recebido": 0.014768545896986653, "internet_consumo": 0.3669840258738389, "suporte_configuracao": 0.023553683476385343, "conta_debito_automatico_digital": 0.007603153303148102, "conta_vencimento": 0.00627746409634262, "recarga_saldo": 0.008915666158658781, "portabilidade": 0.007912855300573434, "recarga_realizar": 0.005085645519731733, "plano_consulta": 0.11265235719634752, "internet_pacote_adicional": 0.10389673322823892, "cadastro_atualizacao": 0.032076372501389214, "sem_correspondencia": 0.2204088337567138}, "confidence": 0.3669840258738389, "input_tokens": 32, "latency_ms": 448.5427879999975} +{"id": "g0108-internet_consumo-regionalismo-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 55, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.016203824128884374, "internet_pacote_adicional": 0.10795342721131766, "recarga_saldo": 0.3060084524376606, "internet_consumo": 0.0888796953693089, "atendimento_humano": 0.05275320163456348, "internet_problema_conexao": 0.17853429580974772, "plano_consulta": 0.060167788338516125, "sem_correspondencia": 0.18949931507000112}, "confidence": 0.3060084524376606, "input_tokens": 37, "latency_ms": 232.09546300000738} +{"id": "g0108-internet_consumo-regionalismo-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0032510618686516935, "internet_pacote_adicional": 0.06006444791517955, "parceiros_ofertas": 0.05155967324818472, "cancelamento_linha": 0.0013569202665840538, "plano_consulta": 0.0928685319413659, "internet_problema_conexao": 0.006029620940720895, "cadastro_atualizacao": 0.03399158367304047, "fidelidade_resgate": 0.00480190445562735, "internet_consumo": 0.6543840954880294, "portabilidade": 0.0025580107041619084, "negociacao_divida": 0.003005614125331899, "sem_correspondencia": 0.08612853537312205}, "confidence": 0.6543840954880294, "input_tokens": 36, "latency_ms": 284.09426199999643} +{"id": "g0114-internet_problema_conexao-erros_digitacao-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_consulta": 0.12292976878661288, "bonus_nao_recebido": 0.03919747298408303, "internet_problema_conexao": 0.20797502074501154, "internet_pacote_adicional": 0.06655419323470055, "vas_consulta": 0.11346271877225568, "roaming_duvida": 0.006876409680927675, "conta_vencimento": 0.005215871382733909, "vas_cancelamento": 0.005610786130174677, "internet_consumo": 0.11236227551735184, "suporte_configuracao": 0.02423850339713608, "conta_segunda_via": 0.010381029459555727, "suporte_sem_sinal": 0.08433056994741589, "beneficios_consulta": 0.06639314894222229, "fidelidade_pontos": 0.01646021308204148, "cancelamento_linha": 0.009015050317891975, "sem_correspondencia": 0.1089969676198848}, "confidence": 0.20797502074501154, "input_tokens": 40, "latency_ms": 419.8423359999879} +{"id": "g0114-internet_problema_conexao-erros_digitacao-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.042496863193576276, "suporte_sem_sinal": 0.13114143394987537, "internet_problema_conexao": 0.6331426973002179, "sem_correspondencia": 0.1932190055563305}, "confidence": 0.6331426973002179, "input_tokens": 39, "latency_ms": 140.29859199996508} +{"id": "g0114-internet_problema_conexao-erros_digitacao-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.010417225773077743, "fidelidade_resgate": 0.01079045422626437, "seguranca_fraude": 0.022197339688939353, "internet_pacote_adicional": 0.23377414053161027, "conta_vencimento": 0.0032672064852125957, "parceiros_ofertas": 0.02256325446594582, "conta_debito_automatico_digital": 0.006509300788517413, "marketplace_pedido": 0.022514568647023888, "internet_consumo": 0.12670858207314942, "roaming_pacote": 0.006843625569446857, "suporte_configuracao": 0.023337986325690986, "marketplace_compra": 0.031740218408345296, "suporte_sem_sinal": 0.14270469549640658, "internet_problema_conexao": 0.1858984232381681, "recarga_nao_creditada": 0.005465595984241366, "sem_correspondencia": 0.14526738229795996}, "confidence": 0.23377414053161027, "input_tokens": 36, "latency_ms": 412.0106889999988} +{"id": "g0114-internet_problema_conexao-erros_digitacao-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.16146700027817742, "negociacao_religacao": 0.007101428670221606, "plano_nova_linha": 0.05055269208776523, "internet_pacote_adicional": 0.2234170578067992, "roaming_pacote": 0.0036816347727494964, "seguranca_fraude": 0.05385543014671852, "suporte_configuracao": 0.03424222010336041, "marketplace_pedido": 0.027209566811066236, "internet_problema_conexao": 0.13380426121711175, "suporte_chip_esim": 0.005833014359815229, "suporte_sem_sinal": 0.14563128301304085, "sem_correspondencia": 0.15320441073317403}, "confidence": 0.2234170578067992, "input_tokens": 36, "latency_ms": 280.4094069999792} +{"id": "g0114-internet_problema_conexao-erros_digitacao-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.0048802972795240875, "roaming_duvida": 0.006493505465423073, "seguranca_perda_roubo": 0.01304936484346224, "suporte_configuracao": 0.02259288113634906, "conta_contestacao": 0.03986887118953281, "plano_troca": 0.005005890326914564, "internet_pacote_adicional": 0.1908634713231914, "suporte_sem_sinal": 0.08893236286361375, "internet_problema_conexao": 0.21539002410525596, "conta_segunda_via": 0.009961827302010071, "fidelidade_pontos": 0.015993441447236918, "recarga_realizar": 0.004272369448921555, "internet_consumo": 0.10154925873135592, "bonus_nao_recebido": 0.01649864485758914, "vas_consulta": 0.14940811066264553, "sem_correspondencia": 0.11523967901697392}, "confidence": 0.21539002410525596, "input_tokens": 42, "latency_ms": 438.0436780000423} +{"id": "g0114-internet_problema_conexao-erros_digitacao-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.053597831964573565, "atendimento_humano": 0.046372981877141374, "suporte_configuracao": 0.02992374524758215, "internet_pacote_adicional": 0.28493361603715955, "suporte_sem_sinal": 0.0956449547542276, "beneficios_consulta": 0.05732516358326511, "desconto_retencao": 0.01107487041224277, "suporte_chip_esim": 0.006570653279473883, "internet_consumo": 0.04054216889507439, "roaming_pacote": 0.001936518049369825, "internet_problema_conexao": 0.28835468410124315, "sem_correspondencia": 0.0837228117986466}, "confidence": 0.28835468410124315, "input_tokens": 35, "latency_ms": 274.0311890000271} +{"id": "g0114-internet_problema_conexao-erros_digitacao-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.008239099859472222, "seguranca_perda_roubo": 0.006629671984818365, "reclamacao_atendimento": 0.04822206185292251, "fidelidade_resgate": 0.01911400096308348, "vas_cancelamento": 0.003856800777899856, "beneficios_consulta": 0.11876537800145578, "suporte_sem_sinal": 0.06332730581510684, "roaming_pacote": 0.0069593289810707245, "cancelamento_linha": 0.002839281957904162, "internet_consumo": 0.11628118303585422, "fidelidade_pontos": 0.035336591747630375, "internet_pacote_adicional": 0.13873537059214666, "suporte_configuracao": 0.031650644193667636, "cadastro_atualizacao": 0.02026603768914147, "internet_problema_conexao": 0.24710046065585337, "sem_correspondencia": 0.13267678189197235}, "confidence": 0.24710046065585337, "input_tokens": 39, "latency_ms": 422.6382429999944} +{"id": "g0114-internet_problema_conexao-erros_digitacao-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.02820163227830921, "vas_contratacao": 0.009588982302648204, "internet_consumo": 0.09914075700419818, "suporte_sem_sinal": 0.09118711370907376, "internet_problema_conexao": 0.4505155993298993, "atendimento_humano": 0.029675614072064163, "internet_pacote_adicional": 0.16506362406134006, "sem_correspondencia": 0.12662667724246712}, "confidence": 0.4505155993298993, "input_tokens": 40, "latency_ms": 203.25178699999924} +{"id": "g0114-internet_problema_conexao-erros_digitacao-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.3476448167544802, "fidelidade_pontos": 0.018367553702847147, "bonus_nao_recebido": 0.036532585717590174, "vas_cancelamento": 0.01461900723142246, "internet_consumo": 0.09225761433190674, "plano_consulta": 0.13106118551506635, "negociacao_divida": 0.008045432408826412, "roaming_pacote": 0.0032839662023008503, "conta_explicacao": 0.021377132009839567, "conta_debito_automatico_digital": 0.008283613508102533, "suporte_sem_sinal": 0.0800617138688149, "suporte_configuracao": 0.02666343831757566, "vas_contratacao": 0.008961262460986425, "internet_pacote_adicional": 0.04929767702843266, "roaming_cobranca": 0.003721446613472385, "sem_correspondencia": 0.14982155432833552}, "confidence": 0.3476448167544802, "input_tokens": 37, "latency_ms": 440.1233870000283} +{"id": "g0114-internet_problema_conexao-erros_digitacao-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.09247292830127585, "desconto_retencao": 0.011807018281291505, "internet_consumo": 0.0943729754168629, "reclamacao_atendimento": 0.08566759015040194, "internet_pacote_adicional": 0.19389649263720252, "vas_consulta": 0.07659162789611622, "negociacao_religacao": 0.0038708340034092725, "internet_problema_conexao": 0.22697473190632733, "parceiros_ofertas": 0.02082573492932389, "conta_vencimento": 0.0034537632959173773, "conta_contestacao": 0.01802654986016134, "fidelidade_pontos": 0.01614882654729595, "roaming_pacote": 0.002267146777654107, "roaming_cobranca": 0.0028957923266123287, "suporte_configuracao": 0.02801723482041072, "sem_correspondencia": 0.12271075284973673}, "confidence": 0.22697473190632733, "input_tokens": 39, "latency_ms": 395.1401230000329} +{"id": "g0114-internet_problema_conexao-erros_digitacao-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.277097358850252, "suporte_configuracao": 0.017583454944820588, "conta_contestacao": 0.029470864357769865, "internet_pacote_adicional": 0.21254697060457464, "plano_consulta": 0.04079381589261227, "conta_pagamento_confirmacao": 0.010677404327257204, "internet_consumo": 0.10159429692596256, "suporte_sem_sinal": 0.06533518029262321, "seguranca_perda_roubo": 0.014780325654613074, "conta_debito_automatico_digital": 0.0029530452241846666, "vas_consulta": 0.10298301816643124, "sem_correspondencia": 0.12418426475889871}, "confidence": 0.277097358850252, "input_tokens": 38, "latency_ms": 295.6551180000133} +{"id": "g0114-internet_problema_conexao-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.01363840513432701, "suporte_configuracao": 0.02572864129877296, "reclamacao_atendimento": 0.08163228264197583, "atendimento_humano": 0.08551285741268154, "conta_segunda_via": 0.03986188598927033, "suporte_sem_sinal": 0.11131468389204469, "internet_pacote_adicional": 0.16961290612268493, "bonus_nao_recebido": 0.04674924645845099, "recarga_realizar": 0.012982192543665264, "cancelamento_linha": 0.0052652016561145504, "roaming_cobranca": 0.004510410447001897, "internet_consumo": 0.23376126383656184, "roaming_pacote": 0.0025852367951619613, "plano_nova_linha": 0.010813068057027456, "conta_contestacao": 0.022596724978861372, "sem_correspondencia": 0.13343499273539736}, "confidence": 0.23376126383656184, "input_tokens": 41, "latency_ms": 419.76002800004153} +{"id": "g0115-internet_problema_conexao-regionalismo-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.09293590627780693, "internet_pacote_adicional": 0.1846110848924206, "troca_numero": 0.0007383956802927231, "fidelidade_pontos": 0.005144134242306648, "suporte_sem_sinal": 0.056002774198581864, "internet_problema_conexao": 0.4887932017482712, "plano_nova_linha": 0.007476663330970669, "suporte_configuracao": 0.021573154584747185, "conta_debito_automatico_digital": 0.0006485466245747646, "recarga_nao_creditada": 0.0007423178289602087, "internet_consumo": 0.05284158221006478, "sem_correspondencia": 0.08849223838100248}, "confidence": 0.4887932017482712, "input_tokens": 70, "latency_ms": 352.3782780000033} +{"id": "g0115-internet_problema_conexao-regionalismo-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.23379118653472475, "troca_numero": 0.0008859356116386838, "beneficios_consulta": 0.04822984254715078, "plano_nova_linha": 0.009960854092475525, "internet_consumo": 0.11590065012532114, "recarga_nao_creditada": 0.004531875990352369, "suporte_configuracao": 0.027355829032828318, "internet_pacote_adicional": 0.0880740412280625, "internet_problema_conexao": 0.21523293654347989, "vas_contratacao": 0.00965373462258142, "negociacao_religacao": 0.003956226869420492, "sem_correspondencia": 0.24242688680196414}, "confidence": 0.24242688680196414, "input_tokens": 58, "latency_ms": 350.00780699999723} +{"id": "g0115-internet_problema_conexao-regionalismo-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 113, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.03664493755853106, "suporte_sem_sinal": 0.10937685734816213, "internet_problema_conexao": 0.7663113103730714, "sem_correspondencia": 0.08766689472023535}, "confidence": 0.7663113103730714, "input_tokens": 58, "latency_ms": 151.18920599996954} +{"id": "g0115-internet_problema_conexao-regionalismo-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.19520531822002166, "fidelidade_pontos": 0.08137244825917818, "suporte_configuracao": 0.02315567460790829, "portabilidade": 0.004471601970396028, "recarga_nao_creditada": 0.002953274675566641, "conta_explicacao": 0.015054160904304136, "plano_troca": 0.005546179198964722, "marketplace_compra": 0.044914782570148616, "conta_debito_automatico_digital": 0.0027273358163346514, "vas_consulta": 0.09753180408770921, "internet_pacote_adicional": 0.1221741750158157, "fidelidade_resgate": 0.025393845809086293, "parceiros_ofertas": 0.028184388160989483, "internet_consumo": 0.09708868080154853, "suporte_sem_sinal": 0.11722444134327166, "sem_correspondencia": 0.1370018885587562}, "confidence": 0.19520531822002166, "input_tokens": 55, "latency_ms": 452.72942500002955} +{"id": "g0115-internet_problema_conexao-regionalismo-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.16512055374040124, "roaming_pacote": 0.0028417643072811607, "conta_explicacao": 0.018113551309220134, "internet_problema_conexao": 0.27148526379162924, "suporte_configuracao": 0.031304425882659956, "internet_pacote_adicional": 0.10158446233665976, "portabilidade": 0.006175860642529008, "cancelamento_linha": 0.0015423287104851457, "recarga_realizar": 0.0014447967706619459, "fidelidade_pontos": 0.00941188242614917, "internet_consumo": 0.063515334086602, "sem_correspondencia": 0.3274597759957213}, "confidence": 0.3274597759957213, "input_tokens": 60, "latency_ms": 287.123733000044} +{"id": "g0115-internet_problema_conexao-regionalismo-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.5920346854023979, "suporte_sem_sinal": 0.13410627567177819, "suporte_configuracao": 0.026468863168437974, "sem_correspondencia": 0.24739017575738592}, "confidence": 0.5920346854023979, "input_tokens": 63, "latency_ms": 153.4348780000414} +{"id": "g0115-internet_problema_conexao-regionalismo-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_nova_linha": 0.00911082245696647, "recarga_nao_creditada": 0.0018873860299020023, "conta_vencimento": 0.002577085282612165, "suporte_sem_sinal": 0.07412516406313792, "negociacao_religacao": 0.0025438449859199303, "internet_pacote_adicional": 0.3180381072581114, "marketplace_compra": 0.03214773620085827, "plano_troca": 0.003636647853974853, "internet_consumo": 0.07312537074245798, "fidelidade_pontos": 0.010181232374213993, "suporte_configuracao": 0.0196106490795268, "bonus_nao_recebido": 0.004148938321196182, "vas_contratacao": 0.006356792885957923, "reclamacao_atendimento": 0.06781494009570406, "internet_problema_conexao": 0.24585569681263453, "sem_correspondencia": 0.1288395855568255}, "confidence": 0.3180381072581114, "input_tokens": 59, "latency_ms": 453.79323599996724} +{"id": "g0115-internet_problema_conexao-regionalismo-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 139, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.0034933426657322198, "internet_consumo": 0.10678860158137014, "suporte_configuracao": 0.026150652152880538, "internet_pacote_adicional": 0.09637140805774433, "suporte_sem_sinal": 0.23350717910216975, "seguranca_fraude": 0.06516036609725391, "internet_problema_conexao": 0.31207350942738943, "sem_correspondencia": 0.15645494091545964}, "confidence": 0.31207350942738943, "input_tokens": 63, "latency_ms": 225.96669799997926} +{"id": "g0115-internet_problema_conexao-regionalismo-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.05212753560875642, "parceiros_ofertas": 0.034765281505435834, "plano_consulta": 0.15884700535511623, "conta_debito_automatico_digital": 0.014390495294035936, "internet_pacote_adicional": 0.05239306682771356, "fidelidade_resgate": 0.0057020997359699096, "internet_consumo": 0.08177129963013526, "internet_problema_conexao": 0.2924136564867882, "atendimento_humano": 0.03932605716633442, "cadastro_atualizacao": 0.009455898891170862, "suporte_sem_sinal": 0.09694306460072356, "portabilidade": 0.0047171619371354865, "suporte_configuracao": 0.032702234542805464, "negociacao_religacao": 0.0031332342972909275, "conta_vencimento": 0.0014710655562194712, "sem_correspondencia": 0.11984084256436849}, "confidence": 0.2924136564867882, "input_tokens": 57, "latency_ms": 447.21754300002203} +{"id": "g0115-internet_problema_conexao-regionalismo-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.028582764096608988, "internet_problema_conexao": 0.3489315197827053, "internet_pacote_adicional": 0.13651389153177515, "suporte_sem_sinal": 0.1659643799694437, "suporte_configuracao": 0.04504083811871665, "suporte_chip_esim": 0.009209516566140958, "internet_consumo": 0.07209580492116766, "sem_correspondencia": 0.1936612850134416}, "confidence": 0.3489315197827053, "input_tokens": 65, "latency_ms": 230.23924800003215} +{"id": "g0115-internet_problema_conexao-regionalismo-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 129, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.0343309166908004, "internet_pacote_adicional": 0.23753512619110553, "suporte_sem_sinal": 0.14472030537876288, "roaming_cobranca": 0.0022179603777166663, "conta_contestacao": 0.047984877179853884, "seguranca_perda_roubo": 0.10004154148170698, "internet_problema_conexao": 0.14270927440596196, "internet_consumo": 0.08148563152915948, "marketplace_pedido": 0.0158551116579467, "recarga_saldo": 0.022441788319263304, "negociacao_religacao": 0.0035436685330079033, "sem_correspondencia": 0.16713379825471433}, "confidence": 0.23753512619110553, "input_tokens": 61, "latency_ms": 321.83707100000447} +{"id": "g0115-internet_problema_conexao-regionalismo-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.1220901315873717, "reclamacao_atendimento": 0.07730081985143497, "internet_consumo": 0.12452252994781016, "troca_numero": 0.0020357900078648303, "plano_nova_linha": 0.007772258508797079, "fidelidade_pontos": 0.040224110294492264, "portabilidade": 0.003987255746288424, "internet_pacote_adicional": 0.11309801147253792, "seguranca_fraude": 0.042277709982943834, "recarga_realizar": 0.0049684915674516345, "internet_problema_conexao": 0.2620544583352205, "suporte_configuracao": 0.021033665837910772, "marketplace_compra": 0.034316467042336825, "fidelidade_resgate": 0.013558782801315138, "recarga_nao_creditada": 0.0035233814604157363, "sem_correspondencia": 0.1272361355558082}, "confidence": 0.2620544583352205, "input_tokens": 58, "latency_ms": 482.6128850000373} +{"id": "g0117-internet_problema_conexao-longo_contexto-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 280, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.6631302717833185, "vas_consulta": 0.11577051380411561, "conta_segunda_via": 0.0040410566462839225, "internet_consumo": 0.03539329759862502, "recarga_nao_creditada": 0.0015410248398751833, "vas_contratacao": 0.0033710315930551003, "internet_pacote_adicional": 0.03536910184073356, "plano_consulta": 0.013431013982813468, "suporte_configuracao": 0.020574461323016633, "suporte_sem_sinal": 0.05254859658309654, "negociacao_divida": 0.0020348699907597467, "sem_correspondencia": 0.05279476001430667}, "confidence": 0.6631302717833185, "input_tokens": 110, "latency_ms": 400.30302399998163} +{"id": "g0117-internet_problema_conexao-longo_contexto-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 267, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.02811583473665144, "conta_debito_automatico_digital": 0.0058837719383815976, "internet_pacote_adicional": 0.035419815284209594, "fidelidade_pontos": 0.011467724154745998, "suporte_sem_sinal": 0.10639037862065823, "internet_problema_conexao": 0.6763957813645239, "conta_pagamento_confirmacao": 0.00541485664613602, "internet_consumo": 0.042497836503483384, "recarga_saldo": 0.0010633067339764607, "recarga_realizar": 0.0015305347026775156, "parceiros_ofertas": 0.00775351082756834, "sem_correspondencia": 0.07806664848698754}, "confidence": 0.6763957813645239, "input_tokens": 104, "latency_ms": 381.08883900002866} +{"id": "g0117-internet_problema_conexao-longo_contexto-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.683029583099822, "vas_consulta": 0.13155010512608678, "desconto_retencao": 0.005155826867054827, "internet_consumo": 0.03204467198549452, "suporte_configuracao": 0.02222846970416828, "vas_cancelamento": 0.001844774164469525, "parceiros_ofertas": 0.009439264408237544, "internet_pacote_adicional": 0.028004274687300813, "roaming_cobranca": 0.0018641396184814684, "suporte_sem_sinal": 0.039925448315248774, "conta_explicacao": 0.005783648581068838, "sem_correspondencia": 0.03912979344256665}, "confidence": 0.683029583099822, "input_tokens": 104, "latency_ms": 364.12019700003384} +{"id": "g0117-internet_problema_conexao-longo_contexto-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 234, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.06730444247535111, "suporte_configuracao": 0.015748618786634867, "internet_problema_conexao": 0.8500257466929791, "sem_correspondencia": 0.0669211920450349}, "confidence": 0.8500257466929791, "input_tokens": 96, "latency_ms": 178.29521099997692} +{"id": "g0117-internet_problema_conexao-longo_contexto-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.13421222240227967, "troca_numero": 0.0006466480396370445, "conta_vencimento": 0.001425107906274485, "recarga_saldo": 0.001143537550283233, "internet_pacote_adicional": 0.08140991429619293, "beneficios_consulta": 0.06404830359177204, "negociacao_divida": 0.0022360903131238975, "recarga_nao_creditada": 0.0010148752233227296, "plano_troca": 0.0032168791310470345, "seguranca_perda_roubo": 0.12675137508725595, "suporte_configuracao": 0.022824838200839748, "internet_problema_conexao": 0.40756248433790865, "roaming_pacote": 0.001380118973421058, "internet_consumo": 0.06347752952732351, "seguranca_fraude": 0.019788249844494468, "sem_correspondencia": 0.0688618255748236}, "confidence": 0.40756248433790865, "input_tokens": 91, "latency_ms": 490.41796099999146} +{"id": "g0117-internet_problema_conexao-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 249, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"vas_cancelamento": 0.004176925223191678, "internet_pacote_adicional": 0.05949727563478548, "suporte_sem_sinal": 0.14628829925389797, "roaming_duvida": 0.009124798309299423, "conta_explicacao": 0.020716470710041325, "fidelidade_pontos": 0.022491830368876274, "internet_consumo": 0.2288910201480734, "marketplace_pedido": 0.011753474789988397, "cadastro_atualizacao": 0.028830528886798462, "recarga_saldo": 0.0026337885100820367, "suporte_configuracao": 0.27236701871372493, "seguranca_fraude": 0.017616973435151596, "desconto_retencao": 0.008767913651350859, "plano_consulta": 0.032020351409040235, "conta_vencimento": 0.004107370331008886, "sem_correspondencia": 0.13071596062468907}, "confidence": 0.27236701871372493, "input_tokens": 92, "latency_ms": 481.3482630000294} +{"id": "g0117-internet_problema_conexao-longo_contexto-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.008464643712005011, "suporte_sem_sinal": 0.3867210736807411, "internet_problema_conexao": 0.1834686543246064, "internet_consumo": 0.07052324695856486, "conta_vencimento": 0.002475317794654244, "marketplace_compra": 0.012304753036460017, "atendimento_humano": 0.0838077513412392, "vas_cancelamento": 0.0034873988398178507, "negociacao_religacao": 0.0030691786597734816, "reclamacao_atendimento": 0.06188302472726669, "recarga_nao_creditada": 0.002223596204482959, "internet_pacote_adicional": 0.05002912867341859, "conta_contestacao": 0.018628198610087396, "suporte_configuracao": 0.027641378278747717, "marketplace_pedido": 0.007275239081878124, "sem_correspondencia": 0.07799741607625639}, "confidence": 0.3867210736807411, "input_tokens": 88, "latency_ms": 485.564968999995} +{"id": "g0117-internet_problema_conexao-longo_contexto-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.04875581239293843, "suporte_configuracao": 0.009798522089564896, "internet_problema_conexao": 0.9143808194477062, "sem_correspondencia": 0.02706484606979043}, "confidence": 0.9143808194477062, "input_tokens": 107, "latency_ms": 190.42534999999816} +{"id": "g0117-internet_problema_conexao-longo_contexto-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.06941155499394733, "suporte_configuracao": 0.014938645398735524, "internet_problema_conexao": 0.8640566065324085, "sem_correspondencia": 0.0515931930749087}, "confidence": 0.8640566065324085, "input_tokens": 90, "latency_ms": 170.6828199999677} +{"id": "g0117-internet_problema_conexao-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 248, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.40809164246053486, "conta_debito_automatico_digital": 0.010093970615041152, "suporte_configuracao": 0.05457741847429279, "conta_pagamento_confirmacao": 0.007700903394443966, "internet_consumo": 0.1567922001559739, "roaming_duvida": 0.020586720496661562, "suporte_sem_sinal": 0.22476552713288198, "sem_correspondencia": 0.11739161727016979}, "confidence": 0.40809164246053486, "input_tokens": 104, "latency_ms": 260.2907959999925} +{"id": "g0117-internet_problema_conexao-longo_contexto-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.006395434604507043, "internet_problema_conexao": 0.8385473633262401, "vas_cancelamento": 0.001550289945198761, "internet_consumo": 0.018957438271812097, "internet_pacote_adicional": 0.011227066820764312, "suporte_sem_sinal": 0.047125764997616344, "suporte_configuracao": 0.012490220581654277, "sem_correspondencia": 0.06370642145220702}, "confidence": 0.8385473633262401, "input_tokens": 91, "latency_ms": 239.61079800000107} +{"id": "g0117-internet_problema_conexao-longo_contexto-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 100, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.07883600042787939, "suporte_configuracao": 0.028638818859175345, "internet_problema_conexao": 0.8367736230466228, "sem_correspondencia": 0.05575155766632239}, "confidence": 0.8367736230466228, "input_tokens": 100, "latency_ms": 173.9569060000008} +{"id": "g0119-vas_cancelamento-curto_neutro-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.6514342559241789, "cancelamento_linha": 0.06889167452883063, "conta_contestacao": 0.08044781689880232, "sem_correspondencia": 0.1992262526481881}, "confidence": 0.6514342559241789, "input_tokens": 38, "latency_ms": 131.41497800000934} +{"id": "g0119-vas_cancelamento-curto_neutro-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.06701998734057821, "desconto_retencao": 0.014804628456419675, "vas_cancelamento": 0.5380803008667524, "vas_contratacao": 0.013884305688591435, "recarga_saldo": 0.005888303558572785, "vas_consulta": 0.1779949452418272, "conta_contestacao": 0.03139675931719421, "sem_correspondencia": 0.1509307695300641}, "confidence": 0.5380803008667524, "input_tokens": 37, "latency_ms": 192.03171200001634} +{"id": "g0119-vas_cancelamento-curto_neutro-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"fidelidade_resgate": 0.014961591029966413, "conta_debito_automatico_digital": 0.0771085722977774, "vas_cancelamento": 0.020007221698330538, "conta_segunda_via": 0.036518612562500684, "fidelidade_pontos": 0.036565547492173466, "vas_consulta": 0.21282978577436293, "conta_pagamento_confirmacao": 0.07249462917479103, "cadastro_atualizacao": 0.03456470909329003, "vas_contratacao": 0.01806315485756666, "troca_numero": 0.0035995573453869016, "internet_pacote_adicional": 0.20973006130873792, "conta_vencimento": 0.007393627452485117, "conta_contestacao": 0.04097424575839962, "cancelamento_linha": 0.020111190819073272, "plano_consulta": 0.026094461167188814, "sem_correspondencia": 0.16898303216796923}, "confidence": 0.21282978577436293, "input_tokens": 38, "latency_ms": 389.29545500002405} +{"id": "g0119-vas_cancelamento-curto_neutro-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.5967195785680304, "conta_contestacao": 0.041041513112524866, "cancelamento_linha": 0.19256124402556088, "sem_correspondencia": 0.16967766429388392}, "confidence": 0.5967195785680304, "input_tokens": 34, "latency_ms": 130.11143900001798} +{"id": "g0119-vas_cancelamento-curto_neutro-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.06372725408456487, "vas_cancelamento": 0.0907842916483966, "cancelamento_linha": 0.06833249534167335, "sem_correspondencia": 0.7771559589253652}, "confidence": 0.7771559589253652, "input_tokens": 36, "latency_ms": 130.50483500001064} +{"id": "g0119-vas_cancelamento-curto_neutro-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.04538360899075057, "negociacao_religacao": 0.00809201370205724, "conta_contestacao": 0.027364814530730797, "vas_contratacao": 0.013336398555160688, "roaming_cobranca": 0.003539200398652281, "beneficios_consulta": 0.04976974744050322, "conta_segunda_via": 0.011266334698467835, "vas_cancelamento": 0.24816241947662562, "internet_pacote_adicional": 0.22188937584306104, "cancelamento_linha": 0.05835172904888681, "vas_consulta": 0.13121009706993506, "suporte_sem_sinal": 0.07466133413429936, "roaming_pacote": 0.0022840478046669277, "conta_vencimento": 0.00429169115881242, "recarga_realizar": 0.003969703121979011, "sem_correspondencia": 0.09642748402541111}, "confidence": 0.24816241947662562, "input_tokens": 35, "latency_ms": 381.289406999997} +{"id": "g0119-vas_cancelamento-curto_neutro-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.2598514787146436, "vas_contratacao": 0.0332787288987968, "plano_nova_linha": 0.02143031116570466, "seguranca_perda_roubo": 0.11053020218867281, "portabilidade": 0.018494382018369906, "vas_cancelamento": 0.10986330073683297, "cancelamento_linha": 0.04657908407578771, "conta_contestacao": 0.07287488687737209, "conta_vencimento": 0.010054708196286271, "fidelidade_pontos": 0.05031642186561617, "roaming_pacote": 0.00906897405727648, "sem_correspondencia": 0.2576575212046405}, "confidence": 0.2598514787146436, "input_tokens": 37, "latency_ms": 291.9307340000046} +{"id": "g0119-vas_cancelamento-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.06780249985376605, "vas_consulta": 0.2707101846397673, "negociacao_religacao": 0.01239831252647919, "cancelamento_linha": 0.1628064450621301, "roaming_pacote": 0.0043103594758459275, "conta_contestacao": 0.050985115492857606, "bonus_nao_recebido": 0.01945902882997379, "conta_explicacao": 0.04318142166486107, "fidelidade_pontos": 0.0366186593540605, "plano_nova_linha": 0.04365073003628441, "marketplace_pedido": 0.037741148985219644, "sem_correspondencia": 0.2503360940787544}, "confidence": 0.2707101846397673, "input_tokens": 34, "latency_ms": 294.30194599996184} +{"id": "g0119-vas_cancelamento-curto_neutro-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.08288293270108898, "vas_cancelamento": 0.6963397212599238, "cancelamento_linha": 0.06501087497911695, "sem_correspondencia": 0.15576647105987018}, "confidence": 0.6963397212599238, "input_tokens": 35, "latency_ms": 133.47146800003884} +{"id": "g0119-vas_cancelamento-curto_neutro-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.38167998342573506, "vas_contratacao": 0.01647233166691399, "parceiros_ofertas": 0.023246441079011946, "vas_consulta": 0.1574153433111964, "plano_nova_linha": 0.007026545347958794, "recarga_saldo": 0.00584380888776405, "conta_contestacao": 0.04371225447084605, "portabilidade": 0.009255578568662437, "conta_debito_automatico_digital": 0.1278990015900807, "cancelamento_linha": 0.07988496779452746, "roaming_pacote": 0.0032135311353865452, "sem_correspondencia": 0.1443502127219166}, "confidence": 0.38167998342573506, "input_tokens": 33, "latency_ms": 263.95930200004614} +{"id": "g0119-vas_cancelamento-curto_neutro-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.039479949361597114, "roaming_cobranca": 0.004457900854507827, "fidelidade_resgate": 0.02189661046983951, "vas_consulta": 0.3008945643846034, "conta_contestacao": 0.06278158848556574, "seguranca_fraude": 0.09435169585512349, "vas_contratacao": 0.019860633110663346, "marketplace_compra": 0.03298343038270054, "suporte_chip_esim": 0.037252672753873554, "vas_cancelamento": 0.05282804474476348, "cancelamento_linha": 0.03699721096660079, "troca_numero": 0.0028562977078336535, "conta_pagamento_confirmacao": 0.024574069792590088, "internet_problema_conexao": 0.038842757069886276, "suporte_configuracao": 0.03065271177456726, "sem_correspondencia": 0.19928986228528392}, "confidence": 0.3008945643846034, "input_tokens": 38, "latency_ms": 391.50134400000525} +{"id": "g0119-vas_cancelamento-curto_neutro-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.2318030803027523, "beneficios_consulta": 0.10186657475232257, "plano_consulta": 0.1243114508072839, "marketplace_pedido": 0.03593285330529689, "vas_cancelamento": 0.03776816988898843, "plano_nova_linha": 0.017777500400915778, "plano_troca": 0.01227360794159245, "reclamacao_atendimento": 0.09549082179285483, "recarga_realizar": 0.010807672550470163, "negociacao_religacao": 0.012389232580891184, "vas_contratacao": 0.019351616369332348, "conta_contestacao": 0.07814300758925148, "cancelamento_linha": 0.040422830619469045, "fidelidade_pontos": 0.01659575625620093, "recarga_nao_creditada": 0.023699673148960456, "sem_correspondencia": 0.1413661516934173}, "confidence": 0.2318030803027523, "input_tokens": 32, "latency_ms": 373.3831370000189} +{"id": "g0123-vas_cancelamento-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_contestacao": 0.17922635977356596, "vas_contratacao": 0.025732156752010474, "cancelamento_linha": 0.5924545725140391, "sem_correspondencia": 0.20258691096038445}, "confidence": 0.5924545725140391, "input_tokens": 56, "latency_ms": 138.33804700004748} +{"id": "g0123-vas_cancelamento-emocional-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.08863191306591034, "vas_cancelamento": 0.5179668068885803, "cancelamento_linha": 0.10034792125225067, "sem_correspondencia": 0.29305335879325867}, "confidence": 0.5179668068885803, "input_tokens": 57, "latency_ms": 144.16880599998194} +{"id": "g0123-vas_cancelamento-emocional-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.02317201155578343, "vas_cancelamento": 0.2603023941436738, "conta_explicacao": 0.07453282163565453, "conta_contestacao": 0.07918290779146755, "cancelamento_linha": 0.10530289987977054, "vas_contratacao": 0.017276750845319124, "internet_problema_conexao": 0.06219533074238276, "plano_consulta": 0.037461262126525376, "vas_consulta": 0.16835850445859413, "conta_debito_automatico_digital": 0.04110339648816102, "conta_segunda_via": 0.022500107022933463, "sem_correspondencia": 0.10861161330973429}, "confidence": 0.2603023941436738, "input_tokens": 59, "latency_ms": 304.30588699999817} +{"id": "g0123-vas_cancelamento-emocional-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.22323074604227028, "conta_contestacao": 0.14319582070118456, "vas_cancelamento": 0.36481344156245227, "sem_correspondencia": 0.26875999169409287}, "confidence": 0.36481344156245227, "input_tokens": 56, "latency_ms": 143.44186700003547} +{"id": "g0123-vas_cancelamento-emocional-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.010906937933970113, "bonus_nao_recebido": 0.02176420284951192, "internet_problema_conexao": 0.014968342352449107, "cancelamento_linha": 0.05365395658024355, "seguranca_perda_roubo": 0.03746763434912968, "negociacao_divida": 0.006574204338080807, "troca_numero": 0.0010492872170227616, "vas_contratacao": 0.010626171199708084, "conta_contestacao": 0.050407917585677746, "fidelidade_pontos": 0.02307979091719342, "suporte_configuracao": 0.009565829766337875, "conta_pagamento_confirmacao": 0.020505499961926427, "vas_consulta": 0.11400552285598789, "vas_cancelamento": 0.5444097850682585, "plano_troca": 0.004710157173204289, "sem_correspondencia": 0.07630475985129773}, "confidence": 0.5444097850682585, "input_tokens": 54, "latency_ms": 427.440641999965} +{"id": "g0123-vas_cancelamento-emocional-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"beneficios_consulta": 0.11764114700715869, "vas_consulta": 0.16807799967861922, "recarga_realizar": 0.006967845604901722, "desconto_retencao": 0.018451488889517635, "plano_troca": 0.013291107045039672, "vas_cancelamento": 0.31628574860628045, "conta_contestacao": 0.05097538061895063, "cancelamento_linha": 0.11538537204836179, "vas_contratacao": 0.02499523116291657, "troca_numero": 0.00275333263061943, "conta_pagamento_confirmacao": 0.023071336717747037, "sem_correspondencia": 0.14210400998988715}, "confidence": 0.31628574860628045, "input_tokens": 52, "latency_ms": 281.18528500004913} +{"id": "g0123-vas_cancelamento-emocional-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.21315461177555392, "cancelamento_linha": 0.10040186944019017, "conta_contestacao": 0.1981072841946652, "sem_correspondencia": 0.4883362345895907}, "confidence": 0.4883362345895907, "input_tokens": 54, "latency_ms": 138.5586549999971} +{"id": "g0123-vas_cancelamento-emocional-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 0.06383051817613605, "conta_contestacao": 0.07199788945072004, "portabilidade": 0.004023831862842972, "internet_pacote_adicional": 0.1468500367656763, "marketplace_pedido": 0.02415034955682866, "seguranca_perda_roubo": 0.03862442505840468, "vas_consulta": 0.15144205317287016, "vas_cancelamento": 0.19766260975775674, "atendimento_humano": 0.033411980169280604, "vas_contratacao": 0.0068666093135321725, "roaming_pacote": 0.0016314072077149428, "recarga_nao_creditada": 0.0028542951171397555, "parceiros_ofertas": 0.0418406470345522, "suporte_sem_sinal": 0.03753189798055112, "cancelamento_linha": 0.11994595257951132, "sem_correspondencia": 0.057335496796482255}, "confidence": 0.19766260975775674, "input_tokens": 52, "latency_ms": 438.06532299998935} +{"id": "g0123-vas_cancelamento-emocional-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"reclamacao_atendimento": 0.12051751909298546, "roaming_cobranca": 0.0106880712629627, "cancelamento_linha": 0.06644244402917016, "internet_problema_conexao": 0.02654785179912326, "bonus_nao_recebido": 0.05400064375630416, "conta_contestacao": 0.1191855637670213, "vas_cancelamento": 0.20798664358126392, "vas_contratacao": 0.01570631159922949, "cadastro_atualizacao": 0.028588038897451127, "plano_troca": 0.01144819260901624, "seguranca_perda_roubo": 0.037454269798614645, "roaming_duvida": 0.01633462657357605, "roaming_pacote": 0.0075087387076824, "atendimento_humano": 0.037923987973428074, "vas_consulta": 0.11979831447696437, "sem_correspondencia": 0.11986878207520665}, "confidence": 0.20798664358126392, "input_tokens": 51, "latency_ms": 441.7324340000164} +{"id": "g0123-vas_cancelamento-emocional-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.12818506742075286, "vas_cancelamento": 0.3544916616228718, "conta_contestacao": 0.23284432985914735, "sem_correspondencia": 0.284478941097228}, "confidence": 0.3544916616228718, "input_tokens": 52, "latency_ms": 143.4898589999989} +{"id": "g0123-vas_cancelamento-emocional-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.1857052715762664, "vas_cancelamento": 0.38121345071176516, "cancelamento_linha": 0.15527103609932905, "sem_correspondencia": 0.2778102416126394}, "confidence": 0.38121345071176516, "input_tokens": 50, "latency_ms": 140.23442699999578} +{"id": "g0123-vas_cancelamento-emocional-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.1805092424612179, "cancelamento_linha": 0.05067084814615107, "roaming_duvida": 0.009953152555186997, "portabilidade": 0.009811476968793744, "plano_nova_linha": 0.006374075184327879, "atendimento_humano": 0.04340720621992807, "vas_cancelamento": 0.4454122856421593, "vas_contratacao": 0.019853335206732187, "conta_contestacao": 0.07960944011152715, "conta_explicacao": 0.030464867640629053, "bonus_nao_recebido": 0.02533581150327307, "sem_correspondencia": 0.09859825836007358}, "confidence": 0.4454122856421593, "input_tokens": 50, "latency_ms": 297.70182999999406} +{"id": "g0125-vas_cancelamento-indireto_multiplo-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao", "vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 134, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.0178185434459838, "conta_debito_automatico_digital": 0.021538335087785125, "marketplace_compra": 0.035383893820267104, "atendimento_humano": 0.11414946222349061, "recarga_nao_creditada": 0.0042014101935064635, "conta_contestacao": 0.09564385233556616, "vas_consulta": 0.3368390086451142, "parceiros_ofertas": 0.10320749523241322, "conta_pagamento_confirmacao": 0.038565176141530724, "cancelamento_linha": 0.010497993427863572, "vas_cancelamento": 0.018839742339150544, "sem_correspondencia": 0.20331508710732848}, "confidence": 0.3368390086451142, "input_tokens": 61, "latency_ms": 312.30079599998817} +{"id": "g0125-vas_cancelamento-indireto_multiplo-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 156, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.03531559377882126, "internet_pacote_adicional": 0.21628433860795487, "roaming_pacote": 0.001387219223724636, "conta_pagamento_confirmacao": 0.04339251447518545, "negociacao_divida": 0.00965348861654434, "cadastro_atualizacao": 0.035165580071389285, "vas_contratacao": 0.01091302130986421, "vas_cancelamento": 0.2214297540111068, "vas_consulta": 0.28681926466915986, "cancelamento_linha": 0.050130346113967175, "conta_contestacao": 0.034023547684745484, "sem_correspondencia": 0.05548533143753661}, "confidence": 0.28681926466915986, "input_tokens": 69, "latency_ms": 321.37567299997727} +{"id": "g0125-vas_cancelamento-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.03142246504466626, "beneficios_consulta": 0.042261114868449134, "conta_contestacao": 0.07136451972053044, "fidelidade_resgate": 0.020379354531971688, "suporte_configuracao": 0.024733525849003457, "plano_consulta": 0.054956091690336245, "vas_consulta": 0.13082584324471777, "suporte_chip_esim": 0.010196039130291594, "plano_troca": 0.00907795474990228, "roaming_pacote": 0.0034788324327391547, "cancelamento_linha": 0.46462287027651666, "sem_correspondencia": 0.1366813884608753}, "confidence": 0.46462287027651666, "input_tokens": 63, "latency_ms": 293.90669600002184} +{"id": "g0125-vas_cancelamento-indireto_multiplo-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"parceiros_ofertas": 0.025980151373559187, "conta_debito_automatico_digital": 0.03959673057548571, "seguranca_perda_roubo": 0.033905567104384096, "internet_problema_conexao": 0.023261793894760855, "seguranca_fraude": 0.09644262881124736, "vas_cancelamento": 0.31126458706538507, "cancelamento_linha": 0.11905044051719042, "plano_nova_linha": 0.003859878905992734, "bonus_nao_recebido": 0.010432748544231407, "negociacao_religacao": 0.005106311031475619, "conta_contestacao": 0.024606253080275326, "plano_consulta": 0.03983782764802318, "vas_consulta": 0.15442091848580608, "vas_contratacao": 0.008597475822866735, "portabilidade": 0.005784929963013363, "sem_correspondencia": 0.09785175717630283}, "confidence": 0.31126458706538507, "input_tokens": 63, "latency_ms": 445.39621100000204} +{"id": "g0125-vas_cancelamento-indireto_multiplo-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.09486785389679889, "vas_cancelamento": 0.49295746545556984, "cancelamento_linha": 0.1261515747584168, "sem_correspondencia": 0.2860231058892145}, "confidence": 0.49295746545556984, "input_tokens": 48, "latency_ms": 136.5386810000473} +{"id": "g0125-vas_cancelamento-indireto_multiplo-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"cancelamento_linha": 0.031068736701770096, "recarga_realizar": 0.005155649504231126, "conta_contestacao": 0.09462151680822554, "plano_troca": 0.015743540607273364, "vas_consulta": 0.23183968674011515, "parceiros_ofertas": 0.04373379798779907, "internet_consumo": 0.028202740488668318, "reclamacao_atendimento": 0.04970134797026466, "seguranca_perda_roubo": 0.059795547304579776, "suporte_configuracao": 0.016116354622000995, "conta_segunda_via": 0.04013497384271351, "vas_cancelamento": 0.18809066721614948, "vas_contratacao": 0.026965988812486637, "conta_pagamento_confirmacao": 0.08072551343623806, "suporte_chip_esim": 0.00609278213516473, "sem_correspondencia": 0.08201115582231952}, "confidence": 0.23183968674011515, "input_tokens": 61, "latency_ms": 456.0616769999797} +{"id": "g0125-vas_cancelamento-indireto_multiplo-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.19185115779305642, "seguranca_perda_roubo": 0.01655568645666115, "recarga_nao_creditada": 0.005080206026348497, "cancelamento_linha": 0.04214210192411177, "beneficios_consulta": 0.04518980271949641, "internet_consumo": 0.03084508337788734, "negociacao_religacao": 0.004701239251087575, "fidelidade_pontos": 0.015085156135931909, "marketplace_pedido": 0.01863130446975969, "conta_contestacao": 0.04856888669424599, "suporte_chip_esim": 0.003313729348172229, "troca_numero": 0.0011762421830305687, "vas_cancelamento": 0.41684949971300644, "suporte_configuracao": 0.022665173369235594, "vas_contratacao": 0.01643584387467958, "sem_correspondencia": 0.12090888666328883}, "confidence": 0.41684949971300644, "input_tokens": 56, "latency_ms": 392.65761900003326} +{"id": "g0125-vas_cancelamento-indireto_multiplo-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 146, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.141714978405423, "bonus_nao_recebido": 0.02079111756662542, "vas_contratacao": 0.043486391234838766, "vas_cancelamento": 0.34523994502216454, "internet_consumo": 0.05440331744559074, "vas_consulta": 0.29875404310421744, "cancelamento_linha": 0.03941684676893458, "sem_correspondencia": 0.05619336045220555}, "confidence": 0.34523994502216454, "input_tokens": 66, "latency_ms": 219.3520079999871} +{"id": "g0125-vas_cancelamento-indireto_multiplo-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.7645552327173633, "conta_contestacao": 0.037914501247117226, "cancelamento_linha": 0.08429862832844472, "sem_correspondencia": 0.11323163770707485}, "confidence": 0.7645552327173633, "input_tokens": 62, "latency_ms": 143.10428499999261} +{"id": "g0125-vas_cancelamento-indireto_multiplo-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.172387746468177, "parceiros_ofertas": 0.02611833586838636, "plano_consulta": 0.07890589421331756, "marketplace_compra": 0.02247091350304041, "seguranca_perda_roubo": 0.039903241564985134, "bonus_nao_recebido": 0.015251786227894307, "vas_consulta": 0.26068567853362484, "vas_contratacao": 0.012855784781962015, "desconto_retencao": 0.014520492195088762, "cancelamento_linha": 0.08279863625450165, "plano_nova_linha": 0.006863506877436902, "cadastro_atualizacao": 0.029015829367800283, "conta_contestacao": 0.1138080565593905, "recarga_realizar": 0.0072750923104920135, "negociacao_religacao": 0.0140623401683138, "sem_correspondencia": 0.10307666510558845}, "confidence": 0.26068567853362484, "input_tokens": 58, "latency_ms": 427.5701280000135} +{"id": "g0125-vas_cancelamento-indireto_multiplo-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.03447703978569446, "conta_vencimento": 0.00805581439082017, "plano_nova_linha": 0.009721547375471264, "conta_contestacao": 0.07346298512085384, "vas_cancelamento": 0.3569769012980142, "negociacao_religacao": 0.008366083605282655, "vas_consulta": 0.23059052972254818, "vas_contratacao": 0.014680238931202188, "roaming_cobranca": 0.005193760190299768, "marketplace_compra": 0.020061153998933746, "cancelamento_linha": 0.08942087115698549, "sem_correspondencia": 0.14899307442389403}, "confidence": 0.3569769012980142, "input_tokens": 56, "latency_ms": 282.19084299996666} +{"id": "g0125-vas_cancelamento-indireto_multiplo-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.03398687674791926, "beneficios_consulta": 0.04298613478885513, "conta_vencimento": 0.010601649710771613, "plano_troca": 0.008197063362583233, "plano_nova_linha": 0.006132131279664355, "roaming_pacote": 0.002358672612139797, "conta_contestacao": 0.05614911615825276, "suporte_configuracao": 0.025533448227026245, "cancelamento_linha": 0.05483011755844732, "vas_consulta": 0.22125957318963685, "vas_cancelamento": 0.44638105042105547, "sem_correspondencia": 0.09158416594364799}, "confidence": 0.44638105042105547, "input_tokens": 80, "latency_ms": 287.4230769999713} +{"id": "g0126-vas_contratacao-curto_neutro-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 0.015841237315466404, "beneficios_consulta": 0.07510112551407187, "fidelidade_pontos": 0.03063218124403537, "vas_contratacao": 0.41794959355427364, "plano_nova_linha": 0.054678641929553344, "parceiros_ofertas": 0.050569367563201066, "vas_consulta": 0.1589352399705775, "sem_correspondencia": 0.19629261290882083}, "confidence": 0.41794959355427364, "input_tokens": 31, "latency_ms": 194.26849699999593} +{"id": "g0126-vas_contratacao-curto_neutro-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.25573618148799154, "vas_cancelamento": 0.009779774939093015, "vas_contratacao": 0.07338912306556086, "parceiros_ofertas": 0.05833602908542858, "plano_nova_linha": 0.11393908080051109, "cadastro_atualizacao": 0.07117153962672693, "beneficios_consulta": 0.13689056536064675, "sem_correspondencia": 0.28075770563404123}, "confidence": 0.28075770563404123, "input_tokens": 32, "latency_ms": 201.38116999999056} +{"id": "g0126-vas_contratacao-curto_neutro-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.07046894901414394, "cancelamento_linha": 0.00854949953446571, "fidelidade_pontos": 0.03499021094152056, "recarga_realizar": 0.006198964233252044, "vas_consulta": 0.1096613433944157, "recarga_nao_creditada": 0.0034054970269969636, "roaming_cobranca": 0.0035648293267719166, "conta_vencimento": 0.005819279842782855, "seguranca_fraude": 0.04707550000001851, "vas_cancelamento": 0.00873536731051597, "vas_contratacao": 0.4031545320365638, "internet_problema_conexao": 0.02408852673352121, "parceiros_ofertas": 0.06901994516306888, "conta_contestacao": 0.021002924583225297, "beneficios_consulta": 0.057622072764280635, "sem_correspondencia": 0.126642558094456}, "confidence": 0.4031545320365638, "input_tokens": 33, "latency_ms": 410.0276249999979} +{"id": "g0126-vas_contratacao-curto_neutro-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.06230764024890392, "vas_consulta": 0.2856405390612251, "parceiros_ofertas": 0.10338317984326932, "plano_troca": 0.019011790141816667, "beneficios_consulta": 0.09467348742931897, "cadastro_atualizacao": 0.036045383864371026, "vas_cancelamento": 0.008552756161123953, "sem_correspondencia": 0.39038522324997105}, "confidence": 0.39038522324997105, "input_tokens": 33, "latency_ms": 234.39854399998694} +{"id": "g0126-vas_contratacao-curto_neutro-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.16579811838652278, "parceiros_ofertas": 0.1265931803774174, "vas_consulta": 0.2784501158567081, "vas_cancelamento": 0.01805299978407101, "bonus_nao_recebido": 0.021058291882744513, "beneficios_consulta": 0.1186731018867473, "recarga_saldo": 0.01534468967404088, "sem_correspondencia": 0.256029502151748}, "confidence": 0.2784501158567081, "input_tokens": 32, "latency_ms": 224.49148399999785} +{"id": "g0126-vas_contratacao-curto_neutro-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5974832417826635, "portabilidade": 0.013115161626814623, "recarga_realizar": 0.0136693060316122, "parceiros_ofertas": 0.03720690832398719, "recarga_nao_creditada": 0.002506202653416679, "roaming_duvida": 0.0047704323253791765, "internet_problema_conexao": 0.008837179636776465, "beneficios_consulta": 0.03936967412264869, "conta_explicacao": 0.0368284486167416, "vas_contratacao": 0.044030101880712345, "cancelamento_linha": 0.001741701923616797, "vas_consulta": 0.11535339522085557, "troca_numero": 0.0016083856528277317, "vas_cancelamento": 0.0014291315449494304, "negociacao_divida": 0.00556077038916137, "sem_correspondencia": 0.07648995826783654}, "confidence": 0.5974832417826635, "input_tokens": 36, "latency_ms": 444.2603929999791} +{"id": "g0126-vas_contratacao-curto_neutro-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.43302116596446444, "plano_troca": 0.024046621212766024, "conta_vencimento": 0.00688791379178598, "vas_consulta": 0.15666131297811114, "parceiros_ofertas": 0.05077998479843321, "vas_cancelamento": 0.0076778112139926896, "beneficios_consulta": 0.07944586671044031, "sem_correspondencia": 0.2414793233300062}, "confidence": 0.43302116596446444, "input_tokens": 30, "latency_ms": 207.4904489999767} +{"id": "g0126-vas_contratacao-curto_neutro-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"vas_consulta": 0.18032229118822468, "plano_consulta": 0.3346328767295806, "vas_cancelamento": 0.0050673862471624365, "atendimento_humano": 0.04118132630559485, "roaming_pacote": 0.003324474472623191, "beneficios_consulta": 0.07935815380273487, "parceiros_ofertas": 0.044204865072946874, "bonus_nao_recebido": 0.016452841617764558, "conta_explicacao": 0.024751657856353085, "troca_numero": 0.0018674149356232984, "internet_problema_conexao": 0.006342433919208076, "marketplace_pedido": 0.021023197300255085, "cadastro_atualizacao": 0.043564189641301466, "internet_consumo": 0.047762968102069966, "vas_contratacao": 0.029126517752694717, "sem_correspondencia": 0.1210174050558623}, "confidence": 0.3346328767295806, "input_tokens": 32, "latency_ms": 419.74626499995793} +{"id": "g0126-vas_contratacao-curto_neutro-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.13520500899231017, "vas_contratacao": 0.03793020735273996, "parceiros_ofertas": 0.08993915777948107, "sem_correspondencia": 0.7369256258754688}, "confidence": 0.7369256258754688, "input_tokens": 29, "latency_ms": 141.6879860000222} +{"id": "g0126-vas_contratacao-curto_neutro-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.17403931397082467, "parceiros_ofertas": 0.15457841293280086, "vas_contratacao": 0.07005260675988773, "sem_correspondencia": 0.6013296663364868}, "confidence": 0.6013296663364868, "input_tokens": 31, "latency_ms": 134.4864350000421} +{"id": "g0126-vas_contratacao-curto_neutro-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.054271592562950326, "plano_consulta": 0.13713181282891515, "recarga_realizar": 0.007615778845628007, "parceiros_ofertas": 0.0420543104063591, "marketplace_compra": 0.024162178561492692, "beneficios_consulta": 0.07745476864682717, "vas_consulta": 0.14969076367997255, "plano_nova_linha": 0.020017562507012858, "vas_cancelamento": 0.006284623776260873, "marketplace_pedido": 0.03393864700746712, "fidelidade_resgate": 0.013996904395797455, "reclamacao_atendimento": 0.04827208757948093, "portabilidade": 0.016854668391823615, "vas_contratacao": 0.1866217535774332, "conta_contestacao": 0.02252951062951887, "sem_correspondencia": 0.15910303660306008}, "confidence": 0.1866217535774332, "input_tokens": 32, "latency_ms": 393.4848180000472} +{"id": "g0126-vas_contratacao-curto_neutro-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.15016603917378304, "vas_contratacao": 0.13712405076992662, "beneficios_consulta": 0.15890710529408172, "sem_correspondencia": 0.5538028047622086}, "confidence": 0.5538028047622086, "input_tokens": 34, "latency_ms": 131.0683659999654} +{"id": "g0130-vas_contratacao-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"troca_numero": 0.0034035488974434114, "negociacao_religacao": 0.01201988390065704, "suporte_sem_sinal": 0.1774763760218949, "conta_explicacao": 0.03772260559578482, "parceiros_ofertas": 0.1311945427308949, "plano_consulta": 0.13304830694084538, "vas_cancelamento": 0.009105217462230237, "vas_consulta": 0.21551688301679134, "fidelidade_pontos": 0.020113048870120966, "beneficios_consulta": 0.056287699361761465, "marketplace_compra": 0.04018916148388832, "sem_correspondencia": 0.16392272571768726}, "confidence": 0.21551688301679134, "input_tokens": 37, "latency_ms": 263.08122500000763} +{"id": "g0130-vas_contratacao-emocional-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.018217294139419957, "vas_contratacao": 0.03391355759182434, "vas_consulta": 0.21864453670807069, "conta_explicacao": 0.025103562398464126, "beneficios_consulta": 0.13969201304877218, "suporte_sem_sinal": 0.19182281821388625, "parceiros_ofertas": 0.03827899074159998, "plano_consulta": 0.09621141419503791, "atendimento_humano": 0.044618626648236, "desconto_retencao": 0.0100853604758043, "bonus_nao_recebido": 0.020456908937536007, "sem_correspondencia": 0.16295491690134825}, "confidence": 0.21864453670807069, "input_tokens": 38, "latency_ms": 275.28131700000813} +{"id": "g0130-vas_contratacao-emocional-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"beneficios_consulta": 0.1567223964430509, "vas_consulta": 0.09879801217383262, "parceiros_ofertas": 0.07311835927006734, "negociacao_divida": 0.010361454384568924, "internet_pacote_adicional": 0.4528969090789502, "reclamacao_atendimento": 0.0394634827276649, "conta_debito_automatico_digital": 0.010369338029404962, "suporte_configuracao": 0.02041769203904392, "suporte_chip_esim": 0.002943299660556307, "vas_cancelamento": 0.005719744981672922, "bonus_nao_recebido": 0.015452335034074642, "sem_correspondencia": 0.1137369761771124}, "confidence": 0.4528969090789502, "input_tokens": 46, "latency_ms": 316.497040999991} +{"id": "g0130-vas_contratacao-emocional-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"conta_contestacao": 0.0660707910852504, "vas_contratacao": 0.19817760139427565, "troca_numero": 0.0032496118765352956, "vas_cancelamento": 0.007504113879038425, "cadastro_atualizacao": 0.061178352177680376, "roaming_duvida": 0.010708764758934461, "beneficios_consulta": 0.08641778387371897, "conta_explicacao": 0.04421193757837123, "seguranca_fraude": 0.04452432926336732, "vas_consulta": 0.1563585184833559, "plano_nova_linha": 0.03392200350444131, "desconto_retencao": 0.03543197922586168, "parceiros_ofertas": 0.08125105927762095, "negociacao_divida": 0.013451996967231695, "cancelamento_linha": 0.005279325226584333, "sem_correspondencia": 0.152261831427732}, "confidence": 0.19817760139427565, "input_tokens": 46, "latency_ms": 381.8215169999917} +{"id": "g0130-vas_contratacao-emocional-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 0.01886739479907891, "beneficios_consulta": 0.08469304729979789, "conta_contestacao": 0.04107901232076556, "plano_troca": 0.012403077707273414, "parceiros_ofertas": 0.29386313162365774, "bonus_nao_recebido": 0.01127648478929315, "vas_contratacao": 0.141593433718738, "plano_nova_linha": 0.015582569964426515, "conta_segunda_via": 0.02006049904645519, "vas_consulta": 0.21472953590162744, "vas_cancelamento": 0.0054453906455704405, "sem_correspondencia": 0.14040642218331575}, "confidence": 0.29386313162365774, "input_tokens": 43, "latency_ms": 288.0488440000022} +{"id": "g0130-vas_contratacao-emocional-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.044813520862058226, "negociacao_divida": 0.012074527237923025, "fidelidade_resgate": 0.015928134199784037, "desconto_retencao": 0.02702621722317646, "vas_consulta": 0.23653970477035963, "beneficios_consulta": 0.12898994883134302, "seguranca_perda_roubo": 0.14169484268037374, "troca_numero": 0.0029802259294438513, "marketplace_pedido": 0.027121549263826775, "parceiros_ofertas": 0.06883056408925713, "conta_contestacao": 0.03877073869122323, "conta_debito_automatico_digital": 0.03541208776445154, "vas_cancelamento": 0.008196904261014926, "internet_problema_conexao": 0.06633595326238162, "portabilidade": 0.00899421882424289, "sem_correspondencia": 0.13629086210913993}, "confidence": 0.23653970477035963, "input_tokens": 41, "latency_ms": 386.5363269999875} +{"id": "g0130-vas_contratacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"recarga_nao_creditada": 0.019213295263503936, "seguranca_fraude": 0.05219770027810341, "reclamacao_atendimento": 0.09422375582080994, "roaming_duvida": 0.025764887165667844, "suporte_sem_sinal": 0.17226955880209702, "fidelidade_resgate": 0.021620777239239188, "cadastro_atualizacao": 0.03294440098336957, "parceiros_ofertas": 0.12100202256494558, "vas_cancelamento": 0.006120810493276997, "conta_vencimento": 0.005563009253749473, "portabilidade": 0.014474720254845256, "suporte_configuracao": 0.048194961398016746, "negociacao_divida": 0.011258934075898577, "recarga_saldo": 0.005551424066188725, "vas_consulta": 0.20745190193131047, "sem_correspondencia": 0.16214784040897728}, "confidence": 0.20745190193131047, "input_tokens": 42, "latency_ms": 417.19608300002164} +{"id": "g0130-vas_contratacao-emocional-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.5624772813150836, "parceiros_ofertas": 0.06273524279015447, "beneficios_consulta": 0.12325325965165433, "sem_correspondencia": 0.25153421624310757}, "confidence": 0.5624772813150836, "input_tokens": 52, "latency_ms": 142.39286399998718} +{"id": "g0130-vas_contratacao-emocional-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_religacao": 0.017736261619674565, "fidelidade_resgate": 0.014750283135914656, "fidelidade_pontos": 0.026839312028497257, "parceiros_ofertas": 0.13206189803188625, "recarga_nao_creditada": 0.006327253268286685, "vas_cancelamento": 0.014722869656071268, "vas_contratacao": 0.20215107397005808, "marketplace_compra": 0.05387354242028251, "vas_consulta": 0.24656680100027714, "beneficios_consulta": 0.07150793038933201, "portabilidade": 0.011402940319184054, "sem_correspondencia": 0.20205983416053552}, "confidence": 0.24656680100027714, "input_tokens": 48, "latency_ms": 287.5570020000282} +{"id": "g0130-vas_contratacao-emocional-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.16985591107082965, "vas_contratacao": 0.2998535730042893, "parceiros_ofertas": 0.09508872139604023, "sem_correspondencia": 0.43520179452884084}, "confidence": 0.43520179452884084, "input_tokens": 43, "latency_ms": 136.2985540000068} +{"id": "g0130-vas_contratacao-emocional-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.05120097282525253, "conta_pagamento_confirmacao": 0.059024030006526784, "vas_consulta": 0.4128548051098434, "beneficios_consulta": 0.07205616414337739, "internet_consumo": 0.058182919093112684, "vas_cancelamento": 0.009763013207800195, "parceiros_ofertas": 0.10612137965405809, "sem_correspondencia": 0.23079671596002893}, "confidence": 0.4128548051098434, "input_tokens": 45, "latency_ms": 204.5586929999672} +{"id": "g0130-vas_contratacao-emocional-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.0664605880746333, "vas_contratacao": 0.18262426827288072, "vas_consulta": 0.2776050907016559, "vas_cancelamento": 0.023791328427066334, "marketplace_compra": 0.059728627051839636, "marketplace_pedido": 0.0584509716697182, "beneficios_consulta": 0.08286754910450501, "sem_correspondencia": 0.24847157669770087}, "confidence": 0.2776050907016559, "input_tokens": 43, "latency_ms": 197.64221299999463} +{"id": "g0132-vas_contratacao-indireto_multiplo-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8058601729163296, "parceiros_ofertas": 0.051531758699032246, "vas_contratacao": 0.022559419974166457, "sem_correspondencia": 0.12004864841047175}, "confidence": 0.8058601729163296, "input_tokens": 57, "latency_ms": 144.066864000024} +{"id": "g0132-vas_contratacao-indireto_multiplo-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"suporte_chip_esim": 0.03385582332467309, "vas_consulta": 0.3027026479308647, "roaming_duvida": 0.011125330337802447, "plano_consulta": 0.1452938079768117, "bonus_nao_recebido": 0.04187460042767452, "parceiros_ofertas": 0.044585382530239255, "vas_cancelamento": 0.02039457009859484, "beneficios_consulta": 0.13367604267014738, "conta_debito_automatico_digital": 0.026081449489652905, "vas_contratacao": 0.03259192540687017, "cancelamento_linha": 0.018917300582268485, "sem_correspondencia": 0.18890111922440048}, "confidence": 0.3027026479308647, "input_tokens": 50, "latency_ms": 300.5039899999815} +{"id": "g0132-vas_contratacao-indireto_multiplo-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.09688861785414818, "seguranca_fraude": 0.059959278236581585, "roaming_pacote": 0.007880306898098429, "conta_contestacao": 0.05570780180785938, "cancelamento_linha": 0.008601307041772633, "seguranca_perda_roubo": 0.026224287544298674, "bonus_nao_recebido": 0.009412185402920851, "vas_contratacao": 0.09644073364672208, "vas_consulta": 0.4127902140526779, "beneficios_consulta": 0.08883414525058482, "vas_cancelamento": 0.006259901524874121, "sem_correspondencia": 0.13100122073946135}, "confidence": 0.4127902140526779, "input_tokens": 41, "latency_ms": 278.54448200002935} +{"id": "g0132-vas_contratacao-indireto_multiplo-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.09596267873132201, "vas_contratacao": 0.5040691978319913, "beneficios_consulta": 0.1569644177638497, "sem_correspondencia": 0.2430037056728369}, "confidence": 0.5040691978319913, "input_tokens": 50, "latency_ms": 140.45483600000352} +{"id": "g0132-vas_contratacao-indireto_multiplo-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.059096010833516455, "seguranca_fraude": 0.06505900463877794, "suporte_chip_esim": 0.011820914868876537, "vas_cancelamento": 0.015586879658271678, "vas_consulta": 0.20774408671879557, "vas_contratacao": 0.2631984289333605, "cadastro_atualizacao": 0.05997005704862859, "reclamacao_atendimento": 0.036333768680060295, "marketplace_compra": 0.03499164347557097, "marketplace_pedido": 0.02909958850910021, "beneficios_consulta": 0.098780279449851, "sem_correspondencia": 0.11831933718519028}, "confidence": 0.2631984289333605, "input_tokens": 58, "latency_ms": 320.3212430000235} +{"id": "g0132-vas_contratacao-indireto_multiplo-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.02196832970382096, "conta_debito_automatico_digital": 0.038161937804888794, "roaming_pacote": 0.005887683116758371, "negociacao_divida": 0.009976659142010095, "recarga_saldo": 0.008697640300641157, "vas_consulta": 0.25039077236524715, "conta_segunda_via": 0.020330123953621177, "parceiros_ofertas": 0.08802423032787467, "troca_numero": 0.0029535475695884137, "vas_cancelamento": 0.002959982077367295, "beneficios_consulta": 0.06088148162356337, "plano_nova_linha": 0.10433752269506842, "plano_troca": 0.018360473531921172, "vas_contratacao": 0.07183626417906107, "conta_pagamento_confirmacao": 0.05243516803723817, "sem_correspondencia": 0.2427981835713297}, "confidence": 0.25039077236524715, "input_tokens": 42, "latency_ms": 403.28950299999633} +{"id": "g0132-vas_contratacao-indireto_multiplo-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.016201525267280303, "vas_cancelamento": 0.0036465058017604406, "plano_nova_linha": 0.01134351911455919, "conta_vencimento": 0.008669271777732693, "fidelidade_pontos": 0.10421904950539507, "marketplace_pedido": 0.05041922258300055, "vas_contratacao": 0.02616857559135547, "internet_problema_conexao": 0.007028100137124757, "vas_consulta": 0.4028659464126073, "internet_consumo": 0.034225336024044595, "fidelidade_resgate": 0.016537874302729474, "conta_explicacao": 0.03244782480198334, "plano_troca": 0.008473659563599481, "cancelamento_linha": 0.0030448655531071385, "plano_consulta": 0.09374280970170076, "sem_correspondencia": 0.18096591386201943}, "confidence": 0.4028659464126073, "input_tokens": 54, "latency_ms": 404.0235370000005} +{"id": "g0132-vas_contratacao-indireto_multiplo-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.03901992531108135, "vas_consulta": 0.49448714015468304, "vas_cancelamento": 0.009481517094702949, "suporte_chip_esim": 0.013904015726848603, "troca_numero": 0.007588891840943289, "parceiros_ofertas": 0.1301256498162057, "beneficios_consulta": 0.08666912751259258, "sem_correspondencia": 0.2187237325429425}, "confidence": 0.49448714015468304, "input_tokens": 42, "latency_ms": 198.55469599997377} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"vas_cancelamento": 0.005591814101996121, "marketplace_compra": 0.012859424016105146, "parceiros_ofertas": 0.014491763384309285, "roaming_duvida": 0.005062354409073467, "vas_consulta": 0.09134494776995236, "recarga_realizar": 0.7840025651306655, "beneficios_consulta": 0.029455888004165636, "sem_correspondencia": 0.05719124318373253}, "confidence": 0.7840025651306655, "input_tokens": 49, "latency_ms": 201.31333099999438} +{"id": "g0132-vas_contratacao-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.008633673840967394, "parceiros_ofertas": 0.03913574165687807, "recarga_nao_creditada": 0.005379024252047903, "conta_vencimento": 0.005062893333657397, "portabilidade": 0.0053861386249634885, "negociacao_religacao": 0.0049456635740602155, "atendimento_humano": 0.07758306459020146, "beneficios_consulta": 0.16597058828084674, "seguranca_perda_roubo": 0.03092489104497136, "plano_troca": 0.006641275498601941, "vas_consulta": 0.2967733644069473, "conta_contestacao": 0.03097150932624673, "suporte_sem_sinal": 0.2070223770609282, "cancelamento_linha": 0.004326023020398984, "suporte_chip_esim": 0.00723774521302331, "sem_correspondencia": 0.10400602627525951}, "confidence": 0.2967733644069473, "input_tokens": 49, "latency_ms": 379.2748220000135} +{"id": "g0132-vas_contratacao-indireto_multiplo-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.23344918585444682, "beneficios_consulta": 0.13120406585028999, "parceiros_ofertas": 0.14308744362461268, "reclamacao_atendimento": 0.05283477789238105, "seguranca_fraude": 0.08696877025041569, "vas_cancelamento": 0.014498590181146213, "vas_consulta": 0.16488319282204525, "sem_correspondencia": 0.1730739735246623}, "confidence": 0.23344918585444682, "input_tokens": 40, "latency_ms": 198.6443459999805} +{"id": "g0133-vas_consulta-curto_neutro-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.04455332527645608, "suporte_chip_esim": 0.01803768489812408, "fidelidade_resgate": 0.01867901220585416, "vas_cancelamento": 0.006189392458809866, "suporte_sem_sinal": 0.17268234807456712, "conta_contestacao": 0.04824303135113671, "troca_numero": 0.07296142976155097, "roaming_pacote": 0.004060581516081047, "vas_consulta": 0.2770494630331073, "negociacao_religacao": 0.006013937816938888, "plano_troca": 0.008211421222022036, "plano_nova_linha": 0.011686776901469832, "conta_vencimento": 0.005808521132895683, "parceiros_ofertas": 0.07574704519516388, "plano_consulta": 0.06821903122589991, "sem_correspondencia": 0.16185699792992245}, "confidence": 0.2770494630331073, "input_tokens": 37, "latency_ms": 375.9991539999987} +{"id": "g0133-vas_consulta-curto_neutro-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.089249358453898, "marketplace_pedido": 0.05585276390095616, "troca_numero": 0.009168861523524901, "vas_contratacao": 0.05540923455897436, "vas_cancelamento": 0.00610942725478577, "suporte_chip_esim": 0.034769714218640696, "vas_consulta": 0.312839123685668, "seguranca_fraude": 0.05692499931688653, "reclamacao_atendimento": 0.05881054756931099, "fidelidade_resgate": 0.03883582764098066, "plano_consulta": 0.04486442028645092, "sem_correspondencia": 0.23716572158992297}, "confidence": 0.312839123685668, "input_tokens": 35, "latency_ms": 310.2593800000477} +{"id": "g0133-vas_consulta-curto_neutro-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.29272874317381553, "vas_cancelamento": 0.024521707757660514, "plano_consulta": 0.07798075443563597, "sem_correspondencia": 0.604768794632888}, "confidence": 0.604768794632888, "input_tokens": 34, "latency_ms": 150.54983100003483} +{"id": "g0133-vas_consulta-curto_neutro-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.3389546160207761, "plano_consulta": 0.06976885725426835, "vas_cancelamento": 0.024985581123422557, "sem_correspondencia": 0.566290945601533}, "confidence": 0.566290945601533, "input_tokens": 32, "latency_ms": 155.8170189999828} +{"id": "g0133-vas_consulta-curto_neutro-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.036003282815095676, "vas_consulta": 0.2633775076502, "plano_consulta": 0.2321845653584389, "sem_correspondencia": 0.46843464417626546}, "confidence": 0.46843464417626546, "input_tokens": 36, "latency_ms": 144.17054000000462} +{"id": "g0133-vas_consulta-curto_neutro-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06617720437455402, "vas_consulta": 0.40670499281344, "vas_cancelamento": 0.014671815586596384, "sem_correspondencia": 0.5124459872254096}, "confidence": 0.5124459872254096, "input_tokens": 36, "latency_ms": 136.7865830000028} +{"id": "g0133-vas_consulta-curto_neutro-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"reclamacao_atendimento": 0.07400111222734522, "vas_cancelamento": 0.010287219816575877, "fidelidade_pontos": 0.13252711499733608, "internet_problema_conexao": 0.03216920469961304, "marketplace_pedido": 0.061578356675843604, "bonus_nao_recebido": 0.025101349143471813, "negociacao_divida": 0.008512445856309827, "recarga_realizar": 0.008813613229826668, "roaming_pacote": 0.007680946613415721, "negociacao_religacao": 0.007369159834078641, "roaming_duvida": 0.009241971329313262, "vas_contratacao": 0.026212741092322606, "plano_consulta": 0.10554713172980368, "vas_consulta": 0.2222846035544723, "cadastro_atualizacao": 0.10247721680521413, "sem_correspondencia": 0.16619581239505754}, "confidence": 0.2222846035544723, "input_tokens": 35, "latency_ms": 404.2842029999747} +{"id": "g0133-vas_consulta-curto_neutro-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.016739164155747183, "vas_consulta": 0.18439955189040166, "suporte_sem_sinal": 0.10248911753024495, "vas_cancelamento": 0.009066345499444264, "conta_contestacao": 0.0592429435909491, "seguranca_fraude": 0.0346185652074628, "vas_contratacao": 0.14139929927380074, "plano_consulta": 0.11459378569308448, "recarga_nao_creditada": 0.01331437427481692, "roaming_duvida": 0.011305201277977647, "beneficios_consulta": 0.13962786406789598, "sem_correspondencia": 0.17320378753817428}, "confidence": 0.18439955189040166, "input_tokens": 34, "latency_ms": 281.06367300000556} +{"id": "g0133-vas_consulta-curto_neutro-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.026405432356722002, "vas_consulta": 0.37185643925972384, "internet_problema_conexao": 0.03425954173801055, "plano_consulta": 0.07601839063258349, "vas_cancelamento": 0.016213779755617948, "vas_contratacao": 0.07320523775277837, "conta_vencimento": 0.014562719971749485, "sem_correspondencia": 0.3874784585328143}, "confidence": 0.3874784585328143, "input_tokens": 33, "latency_ms": 207.6385219999679} +{"id": "g0133-vas_consulta-curto_neutro-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05400445111079324, "vas_consulta": 0.31265648034749627, "plano_consulta": 0.0773152531193475, "sem_correspondencia": 0.556023815422363}, "confidence": 0.556023815422363, "input_tokens": 34, "latency_ms": 135.71242199998323} +{"id": "g0133-vas_consulta-curto_neutro-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.26355504118259626, "plano_consulta": 0.12279890071660189, "beneficios_consulta": 0.11788239685369181, "suporte_sem_sinal": 0.13971827462315675, "negociacao_divida": 0.011942364811940165, "negociacao_religacao": 0.009744917651690006, "conta_contestacao": 0.036459351615694365, "portabilidade": 0.011279249190899222, "vas_contratacao": 0.020974499411327084, "atendimento_humano": 0.06742673144335955, "vas_cancelamento": 0.005744569279316617, "sem_correspondencia": 0.19247370321972626}, "confidence": 0.26355504118259626, "input_tokens": 33, "latency_ms": 271.65789800000084} +{"id": "g0133-vas_consulta-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.2056552697269861, "vas_cancelamento": 0.013795880196272477, "vas_contratacao": 0.02965421529097746, "sem_correspondencia": 0.7508946347857639}, "confidence": 0.7508946347857639, "input_tokens": 34, "latency_ms": 136.49351599997317} +{"id": "g0136-vas_consulta-regionalismo-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.10581924920049035, "vas_cancelamento": 0.012479718077198523, "vas_consulta": 0.5997169874766662, "sem_correspondencia": 0.2819840452456449}, "confidence": 0.5997169874766662, "input_tokens": 39, "latency_ms": 137.36051099999713} +{"id": "g0136-vas_consulta-regionalismo-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06593129407230545, "vas_consulta": 0.3844589209813022, "vas_cancelamento": 0.01624408827595906, "sem_correspondencia": 0.5333656966704333}, "confidence": 0.5333656966704333, "input_tokens": 40, "latency_ms": 136.57926799999132} +{"id": "g0136-vas_consulta-regionalismo-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_realizar": 0.009682982916533446, "vas_cancelamento": 0.0073621336382090966, "vas_consulta": 0.319999239742775, "conta_segunda_via": 0.03768448809396366, "atendimento_humano": 0.08381776300903447, "plano_consulta": 0.08884598836410634, "conta_contestacao": 0.03306405908173919, "conta_pagamento_confirmacao": 0.033132503838671744, "plano_nova_linha": 0.04260561508093811, "vas_contratacao": 0.022072903256892797, "marketplace_compra": 0.05214001479765363, "sem_correspondencia": 0.26959230817948254}, "confidence": 0.319999239742775, "input_tokens": 37, "latency_ms": 279.7971080000252} +{"id": "g0136-vas_consulta-regionalismo-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.15703152697789047, "seguranca_perda_roubo": 0.08690203300922206, "conta_debito_automatico_digital": 0.02831183291814979, "suporte_configuracao": 0.031493247713878084, "parceiros_ofertas": 0.039470767191699986, "vas_consulta": 0.28823358880842737, "vas_cancelamento": 0.004070140571119778, "vas_contratacao": 0.012533908239649028, "plano_consulta": 0.0492394659155597, "roaming_cobranca": 0.005995305009944875, "seguranca_fraude": 0.05875864096075885, "sem_correspondencia": 0.23795954268370004}, "confidence": 0.28823358880842737, "input_tokens": 47, "latency_ms": 289.31440799999564} +{"id": "g0136-vas_consulta-regionalismo-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.05051981971459673, "plano_consulta": 0.26867752954506396, "conta_pagamento_confirmacao": 0.06011136178728936, "conta_debito_automatico_digital": 0.01350054036010359, "conta_vencimento": 0.007729103233093591, "conta_explicacao": 0.079820371235018, "conta_segunda_via": 0.2423219354552923, "sem_correspondencia": 0.27731933866954245}, "confidence": 0.27731933866954245, "input_tokens": 39, "latency_ms": 209.500625999965} +{"id": "g0136-vas_consulta-regionalismo-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.11464914158697424, "cadastro_atualizacao": 0.08189448874423677, "vas_cancelamento": 0.005090750853443302, "plano_consulta": 0.07119431485895124, "internet_problema_conexao": 0.0070107925191769775, "vas_consulta": 0.40937102641611506, "marketplace_pedido": 0.038917959497568336, "atendimento_humano": 0.03914849164161675, "vas_contratacao": 0.022446055404252523, "marketplace_compra": 0.03479987078420565, "desconto_retencao": 0.014444427847241037, "sem_correspondencia": 0.1610326798462181}, "confidence": 0.40937102641611506, "input_tokens": 40, "latency_ms": 287.1860369999695} +{"id": "g0136-vas_consulta-regionalismo-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.016903329798051432, "vas_cancelamento": 0.005237463910481557, "plano_nova_linha": 0.020545864669101917, "vas_consulta": 0.4854054496195675, "vas_contratacao": 0.01915296930030891, "plano_consulta": 0.08876320057328047, "portabilidade": 0.00886091505047786, "internet_pacote_adicional": 0.15951502471710577, "cancelamento_linha": 0.006690081271250558, "conta_vencimento": 0.005879298838593987, "fidelidade_resgate": 0.009755939336083264, "sem_correspondencia": 0.1732904629156968}, "confidence": 0.4854054496195675, "input_tokens": 46, "latency_ms": 268.79186600001503} +{"id": "g0136-vas_consulta-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.28960458752188417, "vas_cancelamento": 0.02529782655791822, "marketplace_compra": 0.07656309311565777, "vas_contratacao": 0.01590558980950474, "plano_nova_linha": 0.019187495867139897, "suporte_chip_esim": 0.022461025610022632, "cancelamento_linha": 0.02442349352477435, "roaming_duvida": 0.019244232035109412, "fidelidade_pontos": 0.07388216575542998, "suporte_configuracao": 0.03736074798147532, "plano_consulta": 0.14876944457767013, "sem_correspondencia": 0.24730029764341335}, "confidence": 0.28960458752188417, "input_tokens": 44, "latency_ms": 288.1097799999566} +{"id": "g0136-vas_consulta-regionalismo-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.07941045730427589, "vas_cancelamento": 0.018968068345905368, "vas_consulta": 0.45401818236735736, "sem_correspondencia": 0.4476032919824614}, "confidence": 0.45401818236735736, "input_tokens": 35, "latency_ms": 135.07496199997604} +{"id": "g0136-vas_consulta-regionalismo-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 79, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.010417330660834999, "conta_explicacao": 0.14600191520893113, "conta_pagamento_confirmacao": 0.06413550459884278, "conta_debito_automatico_digital": 0.037320251256666104, "plano_consulta": 0.03819269186357324, "conta_contestacao": 0.061438077863519264, "conta_segunda_via": 0.06117730010078959, "sem_correspondencia": 0.5813169284468429}, "confidence": 0.5813169284468429, "input_tokens": 43, "latency_ms": 209.6139799999719} +{"id": "g0136-vas_consulta-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.09275565868698696, "vas_cancelamento": 0.027126196266595345, "plano_consulta": 0.16777470395388633, "sem_correspondencia": 0.7123434410925313}, "confidence": 0.7123434410925313, "input_tokens": 42, "latency_ms": 144.68079799996758} +{"id": "g0136-vas_consulta-regionalismo-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_explicacao": 0.09762660419663101, "roaming_pacote": 0.002360782587412269, "vas_contratacao": 0.015010559008812159, "vas_cancelamento": 0.0013426610974959685, "vas_consulta": 0.3269368710036721, "plano_consulta": 0.05726689103598875, "internet_pacote_adicional": 0.41739377403712935, "sem_correspondencia": 0.08206185703285845}, "confidence": 0.41739377403712935, "input_tokens": 44, "latency_ms": 200.12374300000602} +{"id": "g0138-vas_consulta-longo_contexto-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.024897076746011007, "plano_consulta": 0.07668782942044354, "vas_consulta": 0.7562889625792718, "sem_correspondencia": 0.14212613125427362}, "confidence": 0.7562889625792718, "input_tokens": 77, "latency_ms": 158.5230769999839} +{"id": "g0138-vas_consulta-longo_contexto-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.0776674684353756, "suporte_configuracao": 0.022885460742233327, "conta_explicacao": 0.04504504493387366, "seguranca_perda_roubo": 0.0038361147143121874, "conta_vencimento": 0.0052563669931029715, "marketplace_compra": 0.024436626941782304, "conta_pagamento_confirmacao": 0.015741251639951683, "vas_consulta": 0.43747932360535424, "conta_segunda_via": 0.011670178904948121, "plano_consulta": 0.2330101911629648, "vas_cancelamento": 0.002537395376678535, "sem_correspondencia": 0.12043457654942254}, "confidence": 0.43747932360535424, "input_tokens": 66, "latency_ms": 349.9540590000265} +{"id": "g0138-vas_consulta-longo_contexto-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0732690568140807, "cadastro_atualizacao": 0.050015401455003064, "conta_segunda_via": 0.02608396496198469, "conta_contestacao": 0.04945528174457689, "internet_problema_conexao": 0.009650700076238177, "troca_numero": 0.0025957185425416894, "internet_pacote_adicional": 0.08417706370186727, "conta_pagamento_confirmacao": 0.06598917695906197, "fidelidade_pontos": 0.018921299495674775, "bonus_nao_recebido": 0.030631119186898356, "vas_contratacao": 0.011259378107739549, "vas_consulta": 0.40107441229966817, "beneficios_consulta": 0.04649145960900192, "fidelidade_resgate": 0.008416089594305983, "vas_cancelamento": 0.0035244144921759636, "sem_correspondencia": 0.11844546295918086}, "confidence": 0.40107441229966817, "input_tokens": 67, "latency_ms": 467.9711680000196} +{"id": "g0138-vas_consulta-longo_contexto-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"beneficios_consulta": 0.11954562379035655, "conta_contestacao": 0.07294465154771615, "vas_contratacao": 0.017582342814617753, "vas_cancelamento": 0.002432524310482225, "suporte_chip_esim": 0.005896107863943007, "atendimento_humano": 0.02823719209377153, "vas_consulta": 0.21691775483792425, "plano_troca": 0.005872855068985167, "plano_consulta": 0.07183865017873119, "marketplace_pedido": 0.033889146309149104, "internet_pacote_adicional": 0.3144206212152207, "sem_correspondencia": 0.11042252996910239}, "confidence": 0.3144206212152207, "input_tokens": 63, "latency_ms": 300.6587639999907} +{"id": "g0138-vas_consulta-longo_contexto-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.03354872603091725, "plano_consulta": 0.1198030041033442, "vas_consulta": 0.6038791323674666, "sem_correspondencia": 0.24276913749827198}, "confidence": 0.6038791323674666, "input_tokens": 69, "latency_ms": 168.5074009999994} +{"id": "g0138-vas_consulta-longo_contexto-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 166, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.026779589426342693, "vas_consulta": 0.6632442885103369, "plano_consulta": 0.08696350212310901, "sem_correspondencia": 0.22301261994021143}, "confidence": 0.6632442885103369, "input_tokens": 70, "latency_ms": 155.3631580000001} +{"id": "g0138-vas_consulta-longo_contexto-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao", "vas_consulta"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.23108111703705272, "cancelamento_linha": 0.006006967919544458, "conta_pagamento_confirmacao": 0.06609999071420215, "beneficios_consulta": 0.08248497895153573, "conta_debito_automatico_digital": 0.015702725566280665, "marketplace_compra": 0.03259285010534173, "conta_vencimento": 0.007670498550840956, "conta_contestacao": 0.06654651888912011, "portabilidade": 0.01134379991869843, "conta_explicacao": 0.1754109179287569, "plano_consulta": 0.07714265960003532, "sem_correspondencia": 0.22791697481859083}, "confidence": 0.23108111703705272, "input_tokens": 74, "latency_ms": 357.810182000037} +{"id": "g0138-vas_consulta-longo_contexto-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 141, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"fidelidade_resgate": 0.019056497004173834, "plano_consulta": 0.19710992134399535, "roaming_pacote": 0.005857695783118585, "roaming_duvida": 0.008897695626172106, "portabilidade": 0.010646240708876062, "vas_cancelamento": 0.0022899110170576625, "vas_contratacao": 0.01937967152316826, "internet_pacote_adicional": 0.11836306665342881, "conta_explicacao": 0.013994389112613616, "internet_problema_conexao": 0.003915127804184108, "vas_consulta": 0.5160151086755869, "sem_correspondencia": 0.08447467474762468}, "confidence": 0.5160151086755869, "input_tokens": 64, "latency_ms": 322.227091000002} +{"id": "g0138-vas_consulta-longo_contexto-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 145, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_vencimento": 0.008413202105798195, "vas_contratacao": 0.021872023059412774, "portabilidade": 0.011654031430406409, "vas_cancelamento": 0.004419499530216215, "conta_contestacao": 0.11560427365190087, "plano_troca": 0.007088872118604727, "vas_consulta": 0.407207458073625, "suporte_chip_esim": 0.014142718126598602, "recarga_nao_creditada": 0.004632739802917262, "plano_consulta": 0.06372434628086814, "marketplace_compra": 0.1046396565493951, "conta_segunda_via": 0.031927764326535824, "bonus_nao_recebido": 0.004384343500106567, "cancelamento_linha": 0.0042793098717574685, "troca_numero": 0.00541492503486129, "sem_correspondencia": 0.1905948365369956}, "confidence": 0.407207458073625, "input_tokens": 64, "latency_ms": 422.7974780000068} +{"id": "g0138-vas_consulta-longo_contexto-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.006084441146848297, "conta_contestacao": 0.019880430234084614, "internet_consumo": 0.08971320690074404, "recarga_nao_creditada": 0.006181209294084892, "plano_nova_linha": 0.08179604806789889, "conta_debito_automatico_digital": 0.009018632252544357, "vas_contratacao": 0.019897620587311565, "suporte_configuracao": 0.020706604682395453, "plano_troca": 0.006711513716609432, "vas_consulta": 0.41543897772569854, "recarga_realizar": 0.004833214306807912, "fidelidade_resgate": 0.011413942851216451, "seguranca_perda_roubo": 0.04559466918932167, "plano_consulta": 0.10007122825374158, "marketplace_compra": 0.02738682176746219, "sem_correspondencia": 0.13527143902323013}, "confidence": 0.41543897772569854, "input_tokens": 65, "latency_ms": 428.9282880000087} +{"id": "g0138-vas_consulta-longo_contexto-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 162, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.4824710217256342, "plano_consulta": 0.047121413315393476, "marketplace_compra": 0.05594853715569826, "vas_cancelamento": 0.24251614646529487, "fidelidade_resgate": 0.02333166835828685, "reclamacao_atendimento": 0.024962736433163674, "vas_contratacao": 0.033451941051251856, "sem_correspondencia": 0.09019653549527676}, "confidence": 0.4824710217256342, "input_tokens": 73, "latency_ms": 227.63914000000796} +{"id": "g0138-vas_consulta-longo_contexto-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 144, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.5123999705307186, "plano_consulta": 0.05570003379937255, "atendimento_humano": 0.13204637145242398, "vas_cancelamento": 0.013276980233794115, "vas_contratacao": 0.027394274198647078, "troca_numero": 0.004934857590245348, "recarga_nao_creditada": 0.01063501460359429, "sem_correspondencia": 0.243612497591204}, "confidence": 0.5123999705307186, "input_tokens": 66, "latency_ms": 207.66192399997863} +{"id": "g0141-beneficios_consulta-informal_abreviado-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.5404790104234108, "vas_contratacao": 0.03186618199794943, "beneficios_consulta": 0.18431104925622474, "sem_correspondencia": 0.24334375832241503}, "confidence": 0.5404790104234108, "input_tokens": 51, "latency_ms": 145.73123299999224} +{"id": "g0141-beneficios_consulta-informal_abreviado-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.13351457167105693, "vas_contratacao": 0.048646889184123084, "beneficios_consulta": 0.4203102526547916, "sem_correspondencia": 0.3975282864900284}, "confidence": 0.4203102526547916, "input_tokens": 48, "latency_ms": 141.93967400001384} +{"id": "g0141-beneficios_consulta-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.02873910785300408, "bonus_nao_recebido": 0.05949024872711929, "plano_nova_linha": 0.03183837243869446, "internet_pacote_adicional": 0.3205547937766317, "desconto_retencao": 0.014321352395195568, "plano_consulta": 0.23699861831124486, "fidelidade_pontos": 0.03489275658938873, "vas_contratacao": 0.014976892662170043, "fidelidade_resgate": 0.01234870966248785, "conta_debito_automatico_digital": 0.020255187582937595, "parceiros_ofertas": 0.05547520906331542, "sem_correspondencia": 0.17010875093781042}, "confidence": 0.3205547937766317, "input_tokens": 52, "latency_ms": 315.2526700000067} +{"id": "g0141-beneficios_consulta-informal_abreviado-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.043301255009974914, "plano_consulta": 0.25158638867837274, "fidelidade_resgate": 0.01384503104947276, "desconto_retencao": 0.00911839890342959, "bonus_nao_recebido": 0.02375193135798489, "vas_contratacao": 0.01228205302491389, "beneficios_consulta": 0.462244565617698, "sem_correspondencia": 0.1838703763581532}, "confidence": 0.462244565617698, "input_tokens": 46, "latency_ms": 207.7828939999904} +{"id": "g0141-beneficios_consulta-informal_abreviado-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.00590305226067451, "bonus_nao_recebido": 0.014190306926289836, "fidelidade_pontos": 0.023672473060067808, "vas_contratacao": 0.010813917284887828, "plano_consulta": 0.0483008443747582, "beneficios_consulta": 0.7813624844495508, "fidelidade_resgate": 0.007738731315020133, "sem_correspondencia": 0.1080181903287509}, "confidence": 0.7813624844495508, "input_tokens": 51, "latency_ms": 242.38909199999625} +{"id": "g0141-beneficios_consulta-informal_abreviado-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.34958024680491445, "fidelidade_resgate": 0.013949124879774486, "cancelamento_linha": 0.0025166041616511404, "marketplace_pedido": 0.029694441412724135, "recarga_saldo": 0.004541202688322638, "fidelidade_pontos": 0.02505301630288239, "conta_vencimento": 0.006037122889055614, "vas_contratacao": 0.02843957358407397, "plano_consulta": 0.38445501571318336, "desconto_retencao": 0.0038689039364087382, "bonus_nao_recebido": 0.002204837859724228, "sem_correspondencia": 0.14965990976728488}, "confidence": 0.38445501571318336, "input_tokens": 47, "latency_ms": 314.70777499998803} +{"id": "g0141-beneficios_consulta-informal_abreviado-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"portabilidade": 0.005501237853593295, "internet_consumo": 0.050408066204108294, "suporte_chip_esim": 0.004966983291783846, "vas_contratacao": 0.012490567978770134, "internet_pacote_adicional": 0.1065743356498449, "conta_explicacao": 0.013049528198785656, "beneficios_consulta": 0.50779613971555, "desconto_retencao": 0.00654470511157563, "fidelidade_resgate": 0.00715303566981232, "vas_consulta": 0.10113673832381827, "marketplace_compra": 0.016939834668431433, "fidelidade_pontos": 0.015607921458520696, "plano_consulta": 0.04441406327574437, "conta_debito_automatico_digital": 0.0025075691270568107, "bonus_nao_recebido": 0.00310563371713195, "sem_correspondencia": 0.10180363975547235}, "confidence": 0.50779613971555, "input_tokens": 46, "latency_ms": 412.56305799998927} +{"id": "g0141-beneficios_consulta-informal_abreviado-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.11760489423563901, "beneficios_consulta": 0.17839303280426128, "vas_contratacao": 0.057792547013749425, "sem_correspondencia": 0.6462095259463503}, "confidence": 0.6462095259463503, "input_tokens": 49, "latency_ms": 145.31293999999662} +{"id": "g0141-beneficios_consulta-informal_abreviado-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.33041843279572675, "vas_contratacao": 0.0363216022205114, "plano_consulta": 0.1111452190407333, "sem_correspondencia": 0.5221147459430285}, "confidence": 0.5221147459430285, "input_tokens": 48, "latency_ms": 143.6889249999922} +{"id": "g0141-beneficios_consulta-informal_abreviado-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8329781953274706, "plano_consulta": 0.0802566025609255, "vas_contratacao": 0.006024028651455823, "sem_correspondencia": 0.08074117346014803}, "confidence": 0.8329781953274706, "input_tokens": 49, "latency_ms": 144.45330699999204} +{"id": "g0141-beneficios_consulta-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.07576155333773386, "vas_contratacao": 0.04599819957641305, "desconto_retencao": 0.011815579326003026, "sem_correspondencia": 0.86642466775985}, "confidence": 0.86642466775985, "input_tokens": 49, "latency_ms": 144.14649299999382} +{"id": "g0141-beneficios_consulta-informal_abreviado-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.4322466541187108, "recarga_saldo": 0.01207793780303157, "conta_segunda_via": 0.02145357797015706, "suporte_sem_sinal": 0.07944320121922642, "bonus_nao_recebido": 0.011477721825648346, "vas_contratacao": 0.01465735115082216, "fidelidade_resgate": 0.015127687676249871, "roaming_duvida": 0.007204704433853797, "desconto_retencao": 0.004540351207846807, "negociacao_religacao": 0.0050818757023893685, "vas_consulta": 0.086878344194111, "portabilidade": 0.009139746404127867, "plano_consulta": 0.17159374014299103, "troca_numero": 0.002627923845102274, "fidelidade_pontos": 0.036497250105843475, "sem_correspondencia": 0.0899519321998881}, "confidence": 0.4322466541187108, "input_tokens": 43, "latency_ms": 391.209119999985} +{"id": "g0142-beneficios_consulta-erros_digitacao-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.46267328872797275, "vas_contratacao": 0.024300132580477477, "plano_consulta": 0.24797744205535238, "sem_correspondencia": 0.2650491366361974}, "confidence": 0.46267328872797275, "input_tokens": 38, "latency_ms": 137.11010600002282} +{"id": "g0142-beneficios_consulta-erros_digitacao-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.36358679966677726, "desconto_retencao": 0.02194576069914696, "vas_contratacao": 0.027753076413531735, "fidelidade_resgate": 0.020203801981963143, "beneficios_consulta": 0.22300378147498587, "bonus_nao_recebido": 0.015760080301758635, "fidelidade_pontos": 0.029554745944040048, "sem_correspondencia": 0.2981919535177963}, "confidence": 0.36358679966677726, "input_tokens": 39, "latency_ms": 199.05368199999884} +{"id": "g0142-beneficios_consulta-erros_digitacao-02-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.1118689452829735, "fidelidade_resgate": 0.008991368848438291, "beneficios_consulta": 0.5530754802130086, "marketplace_pedido": 0.013577109835334849, "internet_pacote_adicional": 0.14312432391446814, "fidelidade_pontos": 0.01965225817236621, "desconto_retencao": 0.00464482688369785, "vas_contratacao": 0.0398021443371422, "roaming_cobranca": 0.0010754914019177814, "bonus_nao_recebido": 0.0048165306320502085, "plano_troca": 0.03503712934651209, "sem_correspondencia": 0.06433439113209025}, "confidence": 0.5530754802130086, "input_tokens": 42, "latency_ms": 287.1356009999886} +{"id": "g0142-beneficios_consulta-erros_digitacao-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.23922143119058698, "plano_consulta": 0.08885169492945295, "vas_contratacao": 0.01750252526711127, "sem_correspondencia": 0.6544243486128488}, "confidence": 0.6544243486128488, "input_tokens": 38, "latency_ms": 136.15963200004444} +{"id": "g0142-beneficios_consulta-erros_digitacao-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.1244856361223107, "vas_contratacao": 0.033136807875883696, "beneficios_consulta": 0.12092876614524076, "sem_correspondencia": 0.7214487898565648}, "confidence": 0.7214487898565648, "input_tokens": 34, "latency_ms": 134.81348599998455} +{"id": "g0142-beneficios_consulta-erros_digitacao-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.027165164016768887, "plano_consulta": 0.15952733575065192, "beneficios_consulta": 0.606821850865159, "sem_correspondencia": 0.20648564936742017}, "confidence": 0.606821850865159, "input_tokens": 35, "latency_ms": 134.07394099999692} +{"id": "g0142-beneficios_consulta-erros_digitacao-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"vas_cancelamento": 0.01058152978298959, "roaming_duvida": 0.011188050873921477, "parceiros_ofertas": 0.05507241717768737, "reclamacao_atendimento": 0.02087048827638877, "marketplace_compra": 0.03417064949830705, "recarga_realizar": 0.006420792696384385, "suporte_sem_sinal": 0.07467538834695239, "vas_consulta": 0.24342479656706942, "internet_problema_conexao": 0.008022477688561382, "plano_consulta": 0.3728732526357705, "vas_contratacao": 0.02239501132321187, "sem_correspondencia": 0.14030514513275583}, "confidence": 0.3728732526357705, "input_tokens": 37, "latency_ms": 282.3256289999563} +{"id": "g0142-beneficios_consulta-erros_digitacao-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.027685215696692467, "bonus_nao_recebido": 0.07887014746665955, "fidelidade_pontos": 0.09994742274284363, "vas_contratacao": 0.011889920569956303, "roaming_cobranca": 0.004073875956237316, "plano_consulta": 0.302165150642395, "fidelidade_resgate": 0.01830909587442875, "seguranca_perda_roubo": 0.05125649645924568, "conta_explicacao": 0.0264432355761528, "desconto_retencao": 0.014256775379180908, "beneficios_consulta": 0.14830602705478668, "sem_correspondencia": 0.2167966365814209}, "confidence": 0.302165150642395, "input_tokens": 36, "latency_ms": 286.22365900002933} +{"id": "g0142-beneficios_consulta-erros_digitacao-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.013799351126401602, "seguranca_perda_roubo": 0.007711960701866748, "desconto_retencao": 0.010126745634823324, "vas_contratacao": 0.00730020481837602, "recarga_nao_creditada": 0.0015582904924121136, "negociacao_religacao": 0.00557373527544215, "beneficios_consulta": 0.7754758831141202, "bonus_nao_recebido": 0.007749760758008086, "fidelidade_resgate": 0.006243275667453613, "troca_numero": 0.0011450995572057884, "cancelamento_linha": 0.0016410711019624125, "fidelidade_pontos": 0.01605722543025373, "vas_consulta": 0.05105391671811444, "plano_consulta": 0.03818882744865203, "conta_vencimento": 0.0024136864379465666, "sem_correspondencia": 0.0539609657169612}, "confidence": 0.7754758831141202, "input_tokens": 34, "latency_ms": 363.3656599999995} +{"id": "g0142-beneficios_consulta-erros_digitacao-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_cancelamento": 0.0027889080145304212, "recarga_realizar": 0.0025204104942328034, "atendimento_humano": 0.05025322662313143, "vas_contratacao": 0.004862784232216134, "beneficios_consulta": 0.7425040449204472, "plano_consulta": 0.06849989703297002, "cancelamento_linha": 0.00277693050701502, "desconto_retencao": 0.004501219175828646, "roaming_cobranca": 0.001974759508282513, "fidelidade_resgate": 0.007261226852162293, "bonus_nao_recebido": 0.006675621892548912, "suporte_sem_sinal": 0.03549547332498272, "portabilidade": 0.004086972457884101, "roaming_duvida": 0.004321256910041387, "fidelidade_pontos": 0.025621581487153856, "sem_correspondencia": 0.03585568656657258}, "confidence": 0.7425040449204472, "input_tokens": 38, "latency_ms": 380.173128000024} +{"id": "g0142-beneficios_consulta-erros_digitacao-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_configuracao": 0.01918356401551733, "bonus_nao_recebido": 0.00894429771379078, "marketplace_pedido": 0.025085956523515963, "vas_contratacao": 0.008499756981048226, "fidelidade_resgate": 0.009413946901946534, "roaming_cobranca": 0.0023998924316889726, "desconto_retencao": 0.0064058747810301535, "plano_consulta": 0.5649731485593376, "fidelidade_pontos": 0.03803347987195864, "suporte_chip_esim": 0.012267848822542232, "conta_debito_automatico_digital": 0.009219274416111582, "conta_contestacao": 0.012043638511340623, "cancelamento_linha": 0.0023979080162078274, "beneficios_consulta": 0.1251720875361287, "reclamacao_atendimento": 0.02647330671850874, "sem_correspondencia": 0.12948601819932606}, "confidence": 0.5649731485593376, "input_tokens": 34, "latency_ms": 424.55340099996874} +{"id": "g0142-beneficios_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.01602331910740759, "fidelidade_resgate": 0.0200118714556405, "troca_numero": 0.003068039747903825, "fidelidade_pontos": 0.0655004376116602, "negociacao_divida": 0.012140401077891754, "vas_contratacao": 0.011669476944607723, "plano_consulta": 0.5087197393635235, "atendimento_humano": 0.07798838401728618, "bonus_nao_recebido": 0.023299391311109387, "desconto_retencao": 0.023608839962289786, "roaming_pacote": 0.0043458486221246255, "sem_correspondencia": 0.23362425077855484}, "confidence": 0.5087197393635235, "input_tokens": 37, "latency_ms": 265.7776350000063} +{"id": "g0145-beneficios_consulta-longo_contexto-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 219, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.023464888683928382, "beneficios_consulta": 0.5576798998963818, "plano_consulta": 0.22249864373354084, "sem_correspondencia": 0.196356567686149}, "confidence": 0.5576798998963818, "input_tokens": 90, "latency_ms": 166.64017699997657} +{"id": "g0145-beneficios_consulta-longo_contexto-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 199, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.12811897355002283, "beneficios_consulta": 0.6815115628549089, "bonus_nao_recebido": 0.013204719520793756, "vas_contratacao": 0.01581831234430717, "fidelidade_pontos": 0.011962154562658252, "desconto_retencao": 0.003749409125318602, "fidelidade_resgate": 0.008082193107956551, "sem_correspondencia": 0.137552674934034}, "confidence": 0.6815115628549089, "input_tokens": 77, "latency_ms": 230.7336149999628} +{"id": "g0145-beneficios_consulta-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.045413166030795316, "fidelidade_resgate": 0.025658426662953048, "desconto_retencao": 0.018977176291995627, "plano_consulta": 0.36583116446157266, "vas_contratacao": 0.1074503207162936, "bonus_nao_recebido": 0.061260327354481475, "roaming_cobranca": 0.007309403229638543, "sem_correspondencia": 0.3681000152522697}, "confidence": 0.3681000152522697, "input_tokens": 83, "latency_ms": 226.02114800002937} +{"id": "g0145-beneficios_consulta-longo_contexto-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 181, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.021194147380321514, "beneficios_consulta": 0.6951632046081038, "plano_consulta": 0.16604060274818286, "sem_correspondencia": 0.11760204526339192}, "confidence": 0.6951632046081038, "input_tokens": 73, "latency_ms": 154.19631299999992} +{"id": "g0145-beneficios_consulta-longo_contexto-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 224, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"cadastro_atualizacao": 0.04321707121298134, "vas_contratacao": 0.00889975797001274, "negociacao_religacao": 0.002992359952468377, "marketplace_pedido": 0.0121452157581132, "beneficios_consulta": 0.43154016208581697, "desconto_retencao": 0.002167269674263762, "conta_explicacao": 0.015818479335994978, "conta_segunda_via": 0.004889631314308321, "internet_pacote_adicional": 0.03307262212631197, "internet_problema_conexao": 0.01414327228104758, "conta_debito_automatico_digital": 0.001636869629408755, "bonus_nao_recebido": 0.0013348011098744065, "fidelidade_pontos": 0.01719296793980426, "plano_consulta": 0.335517920290018, "fidelidade_resgate": 0.004551265547612827, "sem_correspondencia": 0.07088033377196253}, "confidence": 0.43154016208581697, "input_tokens": 88, "latency_ms": 564.2941009999731} +{"id": "g0145-beneficios_consulta-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.13589630919772155, "vas_contratacao": 0.037839907870889394, "desconto_retencao": 0.01757341982742086, "sem_correspondencia": 0.8086903631039681}, "confidence": 0.8086903631039681, "input_tokens": 72, "latency_ms": 157.3042929999815} +{"id": "g0145-beneficios_consulta-longo_contexto-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 185, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.3633619591108086, "fidelidade_pontos": 0.03379695998991653, "desconto_retencao": 0.01005853921697434, "beneficios_consulta": 0.31459928341680554, "vas_contratacao": 0.03335323696817013, "bonus_nao_recebido": 0.008398407483584657, "fidelidade_resgate": 0.014822960727175647, "sem_correspondencia": 0.22160865308656452}, "confidence": 0.3633619591108086, "input_tokens": 70, "latency_ms": 221.8151640000201} +{"id": "g0145-beneficios_consulta-longo_contexto-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.10003321729390065, "plano_consulta": 0.37504915008010137, "desconto_retencao": 0.024187865066551767, "sem_correspondencia": 0.5007297675594462}, "confidence": 0.5007297675594462, "input_tokens": 76, "latency_ms": 158.05961600000273} +{"id": "g0145-beneficios_consulta-longo_contexto-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 188, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.1997679773713797, "beneficios_consulta": 0.4060799189025162, "vas_contratacao": 0.018397150595480857, "sem_correspondencia": 0.37575495313062324}, "confidence": 0.4060799189025162, "input_tokens": 72, "latency_ms": 151.70804899997847} +{"id": "g0145-beneficios_consulta-longo_contexto-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 186, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.02058622604921645, "bonus_nao_recebido": 0.005606709490315809, "beneficios_consulta": 0.6207755181999041, "vas_contratacao": 0.012295411848156385, "atendimento_humano": 0.02532262530741113, "conta_vencimento": 0.0029955995143575616, "marketplace_compra": 0.016288358649893094, "plano_consulta": 0.19402562000498613, "fidelidade_pontos": 0.014210596621085252, "desconto_retencao": 0.0031458949538352645, "fidelidade_resgate": 0.006548984414459737, "sem_correspondencia": 0.07819845494637913}, "confidence": 0.6207755181999041, "input_tokens": 77, "latency_ms": 320.27662699999837} +{"id": "g0145-beneficios_consulta-longo_contexto-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.02593647376755566, "plano_consulta": 0.09260116069087726, "fidelidade_pontos": 0.013571801869446693, "parceiros_ofertas": 0.13103894254749174, "internet_problema_conexao": 0.04391683797941024, "fidelidade_resgate": 0.008034721559094711, "beneficios_consulta": 0.47914875213454, "internet_pacote_adicional": 0.03539585895781902, "bonus_nao_recebido": 0.007342635298318197, "vas_contratacao": 0.0066225451004017655, "conta_debito_automatico_digital": 0.002675304991085213, "desconto_retencao": 0.003801267410008325, "atendimento_humano": 0.06420854168120384, "seguranca_fraude": 0.008859611618612144, "recarga_nao_creditada": 0.002221039388799995, "sem_correspondencia": 0.0746245050053352}, "confidence": 0.47914875213454, "input_tokens": 72, "latency_ms": 446.2114180000185} +{"id": "g0145-beneficios_consulta-longo_contexto-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["vas_contratacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 197, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.028648153801207357, "beneficios_consulta": 0.5968712746164583, "plano_consulta": 0.24860938634304364, "sem_correspondencia": 0.12587118523929075}, "confidence": 0.5968712746164583, "input_tokens": 75, "latency_ms": 160.13397500000792} +{"id": "g0149-desconto_retencao-erros_digitacao-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.010604520913997448, "fidelidade_resgate": 0.023060948767575244, "vas_contratacao": 0.02060315132037709, "plano_troca": 0.03827860081591548, "suporte_configuracao": 0.020351643942010087, "internet_problema_conexao": 0.02017882586805252, "conta_segunda_via": 0.05387785110089482, "fidelidade_pontos": 0.06082222784983183, "bonus_nao_recebido": 0.022424110411811745, "negociacao_religacao": 0.008083740917098771, "beneficios_consulta": 0.08231230556878197, "vas_consulta": 0.12706732335746632, "desconto_retencao": 0.3514590446827313, "conta_contestacao": 0.04166171936489625, "cancelamento_linha": 0.015423682946871124, "sem_correspondencia": 0.10379030217168798}, "confidence": 0.3514590446827313, "input_tokens": 46, "latency_ms": 414.7589270000367} +{"id": "g0149-desconto_retencao-erros_digitacao-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.24122565438177201, "plano_troca": 0.08912235847035335, "desconto_retencao": 0.37883861354665993, "fidelidade_resgate": 0.04926189600396867, "cancelamento_linha": 0.013045877728543119, "negociacao_divida": 0.02019167956714569, "fidelidade_pontos": 0.07305740105771538, "sem_correspondencia": 0.1352565192438418}, "confidence": 0.37883861354665993, "input_tokens": 45, "latency_ms": 196.24009000000342} +{"id": "g0149-desconto_retencao-erros_digitacao-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.21843919259700548, "negociacao_divida": 0.02194151478792315, "plano_troca": 0.04655903599485306, "desconto_retencao": 0.3798357564016979, "cancelamento_linha": 0.009635799609291366, "beneficios_consulta": 0.09857478038675516, "fidelidade_resgate": 0.0410973953134259, "sem_correspondencia": 0.183916524909048}, "confidence": 0.3798357564016979, "input_tokens": 53, "latency_ms": 197.78908099999626} +{"id": "g0149-desconto_retencao-erros_digitacao-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.03130937507641502, "plano_troca": 0.046824330694571016, "desconto_retencao": 0.24302461339643358, "sem_correspondencia": 0.6788416808325803}, "confidence": 0.6788416808325803, "input_tokens": 49, "latency_ms": 137.61419299999034} +{"id": "g0149-desconto_retencao-erros_digitacao-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.02632965169564529, "marketplace_pedido": 0.08421443473354905, "desconto_retencao": 0.25745296694066067, "plano_troca": 0.02334224452272076, "recarga_realizar": 0.00902379870527814, "seguranca_fraude": 0.03163101923156453, "internet_problema_conexao": 0.06532278711712461, "conta_pagamento_confirmacao": 0.0516819473962649, "fidelidade_pontos": 0.0943311088243313, "bonus_nao_recebido": 0.016883622996464936, "suporte_configuracao": 0.03215132680662157, "cancelamento_linha": 0.004601776638455679, "conta_vencimento": 0.009707355021840143, "beneficios_consulta": 0.11167216394566883, "fidelidade_resgate": 0.04023439843404068, "sem_correspondencia": 0.1414193969897689}, "confidence": 0.25745296694066067, "input_tokens": 46, "latency_ms": 416.73736299998154} +{"id": "g0149-desconto_retencao-erros_digitacao-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"negociacao_divida": 0.16351319948475415, "desconto_retencao": 0.09940425366733936, "fidelidade_resgate": 0.0542736392028431, "parceiros_ofertas": 0.12516367511224363, "cancelamento_linha": 0.004236570119427243, "internet_consumo": 0.04583542076678037, "recarga_nao_creditada": 0.0032665524829482576, "beneficios_consulta": 0.20993554719219082, "fidelidade_pontos": 0.0747336526268802, "bonus_nao_recebido": 0.012957834717096692, "plano_troca": 0.03852180787398643, "sem_correspondencia": 0.16815784675350973}, "confidence": 0.20993554719219082, "input_tokens": 40, "latency_ms": 304.6229500000095} +{"id": "g0149-desconto_retencao-erros_digitacao-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.6024041288048798, "plano_troca": 0.030757265738346907, "cancelamento_linha": 0.02812560886378603, "sem_correspondencia": 0.33871299659298726}, "confidence": 0.6024041288048798, "input_tokens": 43, "latency_ms": 149.75302699997428} +{"id": "g0149-desconto_retencao-erros_digitacao-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 90, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.5851115388199544, "plano_troca": 0.04589537749790252, "cancelamento_linha": 0.02887811414933567, "sem_correspondencia": 0.34011496953280745}, "confidence": 0.5851115388199544, "input_tokens": 51, "latency_ms": 141.50223400002915} +{"id": "g0149-desconto_retencao-erros_digitacao-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.1125010052695421, "desconto_retencao": 0.4619923623505669, "cancelamento_linha": 0.026374785913164053, "sem_correspondencia": 0.39913184646672695}, "confidence": 0.4619923623505669, "input_tokens": 52, "latency_ms": 139.59592599996995} +{"id": "g0149-desconto_retencao-erros_digitacao-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.24957898261672362, "desconto_retencao": 0.08477462322863202, "fidelidade_resgate": 0.040353135594538715, "cancelamento_linha": 0.01003201897996551, "vas_consulta": 0.11733301774662627, "plano_troca": 0.029884511686294576, "fidelidade_pontos": 0.11683980424166893, "conta_debito_automatico_digital": 0.010492012210666405, "negociacao_divida": 0.018868689231950685, "suporte_configuracao": 0.037596834445188375, "bonus_nao_recebido": 0.017701775643123648, "sem_correspondencia": 0.26654459437462125}, "confidence": 0.26654459437462125, "input_tokens": 46, "latency_ms": 293.6381449999885} +{"id": "g0149-desconto_retencao-erros_digitacao-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.08513565948236622, "beneficios_consulta": 0.19207516146224174, "roaming_pacote": 0.003928744970566713, "cancelamento_linha": 0.008213219798894845, "portabilidade": 0.009593049725411161, "fidelidade_pontos": 0.12836771598012278, "plano_troca": 0.08107456378593829, "marketplace_compra": 0.059787370659658154, "negociacao_divida": 0.014557681118388104, "cadastro_atualizacao": 0.0337470755887065, "desconto_retencao": 0.0816469397785827, "conta_explicacao": 0.026000961590624563, "fidelidade_resgate": 0.031867573371343716, "conta_segunda_via": 0.03358246990023439, "conta_debito_automatico_digital": 0.00706924313970282, "sem_correspondencia": 0.20335256964721732}, "confidence": 0.20335256964721732, "input_tokens": 39, "latency_ms": 411.8856219999998} +{"id": "g0149-desconto_retencao-erros_digitacao-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.02483796034426489, "fidelidade_pontos": 0.1599129042001802, "beneficios_consulta": 0.15922767428098333, "desconto_retencao": 0.46486450713630134, "plano_troca": 0.03112867386860299, "fidelidade_resgate": 0.03302212536591316, "cancelamento_linha": 0.0075564982899659705, "sem_correspondencia": 0.11944965651378811}, "confidence": 0.46486450713630134, "input_tokens": 47, "latency_ms": 206.35199800000237} +{"id": "g0151-desconto_retencao-emocional-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.03776892362555777, "conta_explicacao": 0.051347808245285606, "bonus_nao_recebido": 0.035094027293241285, "negociacao_divida": 0.01682000460149731, "fidelidade_pontos": 0.06056491054047156, "beneficios_consulta": 0.17371784555068812, "conta_debito_automatico_digital": 0.01859642981077614, "cancelamento_linha": 0.08388608144330982, "plano_troca": 0.015581212369287674, "desconto_retencao": 0.3956039043982491, "cadastro_atualizacao": 0.012781849428588744, "sem_correspondencia": 0.09823700269304687}, "confidence": 0.3956039043982491, "input_tokens": 60, "latency_ms": 316.8037849999905} +{"id": "g0151-desconto_retencao-emocional-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.04766977104871786, "bonus_nao_recebido": 0.04137969301884247, "plano_troca": 0.04996837942229525, "beneficios_consulta": 0.16775449755004157, "cancelamento_linha": 0.004941758129349912, "negociacao_divida": 0.01680144818291725, "desconto_retencao": 0.15367312403762382, "roaming_pacote": 0.003898009808101018, "marketplace_compra": 0.05583392337875277, "fidelidade_pontos": 0.11000872170301301, "conta_pagamento_confirmacao": 0.0338104658115766, "sem_correspondencia": 0.31426020790876846}, "confidence": 0.31426020790876846, "input_tokens": 51, "latency_ms": 287.92340600000443} +{"id": "g0151-desconto_retencao-emocional-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.026406164013749386, "parceiros_ofertas": 0.1742490424818584, "beneficios_consulta": 0.18069719232509304, "desconto_retencao": 0.3116209287324595, "bonus_nao_recebido": 0.02241628673415607, "fidelidade_resgate": 0.030213751658584267, "roaming_duvida": 0.00933313858881103, "fidelidade_pontos": 0.031683136574406814, "plano_troca": 0.06810975246034871, "conta_contestacao": 0.02449300201731832, "cancelamento_linha": 0.012377525059686208, "sem_correspondencia": 0.10840007935352823}, "confidence": 0.3116209287324595, "input_tokens": 52, "latency_ms": 282.3053410000398} +{"id": "g0151-desconto_retencao-emocional-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_troca": 0.0499176841675696, "bonus_nao_recebido": 0.13824883425256318, "fidelidade_pontos": 0.09114007118949832, "cancelamento_linha": 0.007763039967115967, "desconto_retencao": 0.027884472810767422, "beneficios_consulta": 0.2523798107258, "reclamacao_atendimento": 0.06388852148988566, "negociacao_divida": 0.01099832567848092, "recarga_realizar": 0.005232461384322061, "internet_pacote_adicional": 0.1484895383121804, "fidelidade_resgate": 0.033323426575479716, "sem_correspondencia": 0.17073381344633673}, "confidence": 0.2523798107258, "input_tokens": 42, "latency_ms": 283.17369000001236} +{"id": "g0151-desconto_retencao-emocional-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.2482629380102288, "plano_troca": 0.03461005277613711, "beneficios_consulta": 0.1458784827812043, "cancelamento_linha": 0.009508719881804371, "negociacao_divida": 0.016305404416529688, "fidelidade_resgate": 0.030506308683183974, "desconto_retencao": 0.4025858634994785, "sem_correspondencia": 0.11234222995143325}, "confidence": 0.4025858634994785, "input_tokens": 57, "latency_ms": 213.79023899999083} +{"id": "g0151-desconto_retencao-emocional-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"vas_cancelamento": 0.041673401565002544, "beneficios_consulta": 0.1541359947707576, "bonus_nao_recebido": 0.061865474357148766, "desconto_retencao": 0.33667569034156536, "fidelidade_resgate": 0.023605223047618588, "conta_vencimento": 0.010770094181238666, "negociacao_divida": 0.012612512026413471, "marketplace_pedido": 0.04170819205281714, "fidelidade_pontos": 0.09646893768837088, "cancelamento_linha": 0.04207775949511794, "plano_troca": 0.02709829568509913, "sem_correspondencia": 0.1513084247888499}, "confidence": 0.33667569034156536, "input_tokens": 51, "latency_ms": 287.13069100001576} +{"id": "g0151-desconto_retencao-emocional-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.024189072619628504, "cancelamento_linha": 0.0239510340113806, "roaming_cobranca": 0.005742939866004628, "plano_troca": 0.023590532068001123, "fidelidade_pontos": 0.1164582861588358, "desconto_retencao": 0.33626286432368974, "suporte_sem_sinal": 0.11535775340779801, "beneficios_consulta": 0.16720632333741503, "negociacao_religacao": 0.009362933570366237, "fidelidade_resgate": 0.01861256056949137, "bonus_nao_recebido": 0.013195452765766889, "sem_correspondencia": 0.14607024730162207}, "confidence": 0.33626286432368974, "input_tokens": 51, "latency_ms": 284.3159779999951} +{"id": "g0151-desconto_retencao-emocional-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.11353597141032085, "roaming_pacote": 0.0032559151762800347, "vas_cancelamento": 0.007913621621487172, "conta_pagamento_confirmacao": 0.06102867820706673, "suporte_configuracao": 0.04308080426968228, "fidelidade_pontos": 0.05398787994542519, "fidelidade_resgate": 0.017932091745937122, "desconto_retencao": 0.2881639137062615, "beneficios_consulta": 0.1912356952791188, "troca_numero": 0.0018581471042299843, "roaming_cobranca": 0.005503689555647832, "negociacao_divida": 0.0076886732393015925, "plano_troca": 0.008587811582650118, "cancelamento_linha": 0.011093194893705811, "seguranca_fraude": 0.028112160297684523, "sem_correspondencia": 0.1570217519652005}, "confidence": 0.2881639137062615, "input_tokens": 43, "latency_ms": 403.61905800000386} +{"id": "g0151-desconto_retencao-emocional-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.03588674404626495, "plano_troca": 0.03911507333670194, "desconto_retencao": 0.7018580206707578, "sem_correspondencia": 0.22314016194627534}, "confidence": 0.7018580206707578, "input_tokens": 48, "latency_ms": 139.15163100000427} +{"id": "g0151-desconto_retencao-emocional-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.6128880715064227, "plano_troca": 0.027001951595684724, "cancelamento_linha": 0.024781680535564846, "sem_correspondencia": 0.33532829636232775}, "confidence": 0.6128880715064227, "input_tokens": 52, "latency_ms": 134.83824299999014} +{"id": "g0151-desconto_retencao-emocional-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.6130693634813382, "plano_troca": 0.033569962223972634, "cancelamento_linha": 0.028687464447342326, "sem_correspondencia": 0.3246732098473468}, "confidence": 0.6130693634813382, "input_tokens": 44, "latency_ms": 135.77817800000958} +{"id": "g0151-desconto_retencao-emocional-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.032339950907712016, "plano_troca": 0.026648662561199094, "fidelidade_pontos": 0.08255825637688755, "cancelamento_linha": 0.07781020972225085, "beneficios_consulta": 0.10670976917181779, "negociacao_divida": 0.009072658164626149, "desconto_retencao": 0.5678329178451647, "sem_correspondencia": 0.09702757525034189}, "confidence": 0.5678329178451647, "input_tokens": 46, "latency_ms": 198.73233200002005} +{"id": "g0152-desconto_retencao-longo_contexto-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 286, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.02434659585679505, "plano_troca": 0.04210035542119626, "desconto_retencao": 0.8570880969715128, "sem_correspondencia": 0.07646495175049595}, "confidence": 0.8570880969715128, "input_tokens": 106, "latency_ms": 168.7486300000387} +{"id": "g0152-desconto_retencao-longo_contexto-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 212, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"parceiros_ofertas": 0.07165108699528526, "roaming_cobranca": 0.002901340633715272, "negociacao_divida": 0.014040871676970499, "desconto_retencao": 0.31657296765570747, "bonus_nao_recebido": 0.0247611257163279, "fidelidade_pontos": 0.06769329383540545, "plano_nova_linha": 0.15884906227372259, "plano_troca": 0.09467170491106112, "fidelidade_resgate": 0.02058758050380654, "cancelamento_linha": 0.006911114399512852, "beneficios_consulta": 0.1166469840059076, "sem_correspondencia": 0.10471286739257742}, "confidence": 0.31657296765570747, "input_tokens": 84, "latency_ms": 307.2263729999918} +{"id": "g0152-desconto_retencao-longo_contexto-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.5946659543365838, "plano_troca": 0.0239664817629537, "cancelamento_linha": 0.021811097894796346, "sem_correspondencia": 0.35955646600566626}, "confidence": 0.5946659543365838, "input_tokens": 85, "latency_ms": 157.70938100001786} +{"id": "g0152-desconto_retencao-longo_contexto-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.023856738234147627, "desconto_retencao": 0.7520983687778489, "cancelamento_linha": 0.01597328896442421, "sem_correspondencia": 0.20807160402357933}, "confidence": 0.7520983687778489, "input_tokens": 90, "latency_ms": 158.86121800002684} +{"id": "g0152-desconto_retencao-longo_contexto-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.09298567280903146, "beneficios_consulta": 0.2765943572231478, "bonus_nao_recebido": 0.08150652534891012, "atendimento_humano": 0.038499342700776734, "troca_numero": 0.0025885108998208958, "negociacao_divida": 0.012726003128367197, "cancelamento_linha": 0.015739151279787433, "fidelidade_resgate": 0.029931018043404818, "internet_consumo": 0.06857551296398877, "plano_troca": 0.21833324238540996, "internet_problema_conexao": 0.005526191883063626, "sem_correspondencia": 0.1569944713342912}, "confidence": 0.2765943572231478, "input_tokens": 68, "latency_ms": 287.7838720000341} +{"id": "g0152-desconto_retencao-longo_contexto-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 135, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.04057482772035106, "negociacao_divida": 0.010456703940537814, "beneficios_consulta": 0.09895762984043414, "desconto_retencao": 0.13143219797186173, "fidelidade_pontos": 0.05190710801041351, "plano_troca": 0.040602350163512525, "cancelamento_linha": 0.5137365764585033, "sem_correspondencia": 0.11233260589438587}, "confidence": 0.5137365764585033, "input_tokens": 61, "latency_ms": 212.08860799998774} +{"id": "g0152-desconto_retencao-longo_contexto-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.5878800240598225, "plano_troca": 0.23151930651506827, "cancelamento_linha": 0.012596320201216472, "sem_correspondencia": 0.16800434922389268}, "confidence": 0.5878800240598225, "input_tokens": 58, "latency_ms": 149.4929550000279} +{"id": "g0152-desconto_retencao-longo_contexto-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 161, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.15929960960630998, "plano_troca": 0.06322771805443644, "beneficios_consulta": 0.12217360945659056, "cancelamento_linha": 0.009746066125733362, "desconto_retencao": 0.5035261905716732, "fidelidade_resgate": 0.02167642286123663, "negociacao_divida": 0.013846880908252668, "sem_correspondencia": 0.10650350241576713}, "confidence": 0.5035261905716732, "input_tokens": 72, "latency_ms": 247.9260229999909} +{"id": "g0152-desconto_retencao-longo_contexto-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.09310337918457273, "negociacao_divida": 0.013450766938646821, "fidelidade_pontos": 0.04349578180070181, "beneficios_consulta": 0.1207107978327401, "desconto_retencao": 0.6126986753432055, "fidelidade_resgate": 0.016458524421711498, "cancelamento_linha": 0.012910512300041527, "sem_correspondencia": 0.08717156217837997}, "confidence": 0.6126986753432055, "input_tokens": 53, "latency_ms": 231.16487300001154} +{"id": "g0152-desconto_retencao-longo_contexto-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 138, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.026941962941616222, "desconto_retencao": 0.475942201553914, "negociacao_divida": 0.020353153651254677, "beneficios_consulta": 0.15962104737193952, "plano_troca": 0.05985327154179322, "fidelidade_resgate": 0.039912757127177075, "fidelidade_pontos": 0.032944899543298774, "sem_correspondencia": 0.1844307062690065}, "confidence": 0.475942201553914, "input_tokens": 63, "latency_ms": 233.40441599998485} +{"id": "g0152-desconto_retencao-longo_contexto-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.09427764414727706, "cancelamento_linha": 0.027836280043360737, "desconto_retencao": 0.7484585168816343, "sem_correspondencia": 0.12942755892772786}, "confidence": 0.7484585168816343, "input_tokens": 74, "latency_ms": 171.6530229999762} +{"id": "g0152-desconto_retencao-longo_contexto-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 130, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.07472664445303505, "desconto_retencao": 0.3956267016589622, "cancelamento_linha": 0.032141076467498586, "sem_correspondencia": 0.49750557742050416}, "confidence": 0.49750557742050416, "input_tokens": 64, "latency_ms": 158.2704169999829} +{"id": "g0155-fidelidade_pontos-informal_abreviado-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.06289237526060357, "desconto_retencao": 0.002995552627170143, "conta_vencimento": 0.0022615456658430983, "bonus_nao_recebido": 0.0015030634316632837, "recarga_saldo": 0.01228914834191512, "negociacao_religacao": 0.005685196532516065, "parceiros_ofertas": 0.05474474096889257, "fidelidade_pontos": 0.670689202632152, "fidelidade_resgate": 0.013123202627454237, "portabilidade": 0.003982651379077434, "seguranca_perda_roubo": 0.004232011127396113, "plano_troca": 0.07017580928737194, "negociacao_divida": 0.009301957361369198, "suporte_configuracao": 0.009148652357519542, "marketplace_pedido": 0.013968990645716165, "sem_correspondencia": 0.06300589975333946}, "confidence": 0.670689202632152, "input_tokens": 68, "latency_ms": 463.4318490000169} +{"id": "g0155-fidelidade_pontos-informal_abreviado-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.42745617424636023, "fidelidade_resgate": 0.022915078802518432, "desconto_retencao": 0.011828466533822636, "bonus_nao_recebido": 0.03132007081452329, "beneficios_consulta": 0.18719114720129915, "recarga_saldo": 0.012182897150620525, "conta_vencimento": 0.01967071063947287, "sem_correspondencia": 0.28743545461138287}, "confidence": 0.42745617424636023, "input_tokens": 52, "latency_ms": 208.248588999993} +{"id": "g0155-fidelidade_pontos-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.10315113937356521, "recarga_saldo": 0.049218921145082015, "beneficios_consulta": 0.16776526661745433, "sem_correspondencia": 0.6798646728638984}, "confidence": 0.6798646728638984, "input_tokens": 59, "latency_ms": 148.42494599997735} +{"id": "g0155-fidelidade_pontos-informal_abreviado-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.017141173904423476, "bonus_nao_recebido": 0.018185292643538443, "reclamacao_atendimento": 0.02518376058058935, "troca_numero": 0.00238682018333335, "plano_troca": 0.005921789230583649, "desconto_retencao": 0.0030953922585273404, "recarga_saldo": 0.051762452337643754, "beneficios_consulta": 0.062747096233728, "internet_consumo": 0.009964441519819513, "cancelamento_linha": 0.0010729234975670454, "fidelidade_pontos": 0.7089904886092941, "sem_correspondencia": 0.0935483690009519}, "confidence": 0.7089904886092941, "input_tokens": 57, "latency_ms": 281.15338399999246} +{"id": "g0155-fidelidade_pontos-informal_abreviado-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.00326347275146334, "bonus_nao_recebido": 0.008029685206158363, "roaming_duvida": 0.007956157290262035, "fidelidade_pontos": 0.7900701018037255, "fidelidade_resgate": 0.010792424701295333, "desconto_retencao": 0.002450476122079862, "beneficios_consulta": 0.07647017992157154, "sem_correspondencia": 0.10096750220344398}, "confidence": 0.7900701018037255, "input_tokens": 56, "latency_ms": 213.5300749999942} +{"id": "g0155-fidelidade_pontos-informal_abreviado-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_configuracao": 0.022235521461671702, "bonus_nao_recebido": 0.00858676969765104, "conta_explicacao": 0.02301534949784761, "vas_cancelamento": 0.0028352897333941097, "beneficios_consulta": 0.07482847374500298, "fidelidade_pontos": 0.6757757485931135, "roaming_pacote": 0.002457088260527008, "suporte_chip_esim": 0.004140569253851584, "desconto_retencao": 0.010461928047659372, "seguranca_perda_roubo": 0.006586448581826713, "cadastro_atualizacao": 0.029006942343482636, "roaming_cobranca": 0.0030206883462756445, "fidelidade_resgate": 0.020613798329290185, "conta_segunda_via": 0.012830926699122712, "recarga_saldo": 0.008855612715546917, "sem_correspondencia": 0.0947488446937363}, "confidence": 0.6757757485931135, "input_tokens": 57, "latency_ms": 440.48206200000095} +{"id": "g0155-fidelidade_pontos-informal_abreviado-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"cancelamento_linha": 0.001553176152420162, "troca_numero": 0.001284963854424072, "bonus_nao_recebido": 0.005497221134020901, "conta_vencimento": 0.002720704416215139, "fidelidade_pontos": 0.6988623435132256, "suporte_sem_sinal": 0.046882787821558726, "recarga_saldo": 0.008475918678023239, "seguranca_perda_roubo": 0.0058370663436762855, "reclamacao_atendimento": 0.03274299341573818, "beneficios_consulta": 0.10674281865677503, "desconto_retencao": 0.005325719937363078, "vas_cancelamento": 0.0018747007328658671, "negociacao_divida": 0.0026025097976559225, "negociacao_religacao": 0.002459193217254891, "fidelidade_resgate": 0.012335523548627794, "sem_correspondencia": 0.0648023587801551}, "confidence": 0.6988623435132256, "input_tokens": 63, "latency_ms": 433.8158649999855} +{"id": "g0155-fidelidade_pontos-informal_abreviado-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.002515607230871307, "fidelidade_resgate": 0.010766349519803256, "roaming_pacote": 0.002523668758917636, "desconto_retencao": 0.003129299668131752, "beneficios_consulta": 0.08819853339882676, "fidelidade_pontos": 0.7581013887099414, "bonus_nao_recebido": 0.003199405672040423, "sem_correspondencia": 0.13156574704146745}, "confidence": 0.7581013887099414, "input_tokens": 59, "latency_ms": 233.42514500001244} +{"id": "g0155-fidelidade_pontos-informal_abreviado-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.03570658387606235, "recarga_saldo": 0.05779708252210091, "fidelidade_resgate": 0.019265230996267157, "recarga_realizar": 0.008810807134351973, "desconto_retencao": 0.008516287542160625, "fidelidade_pontos": 0.566243894330612, "beneficios_consulta": 0.1392403710161943, "sem_correspondencia": 0.16441974258225076}, "confidence": 0.566243894330612, "input_tokens": 60, "latency_ms": 224.13468799999237} +{"id": "g0155-fidelidade_pontos-informal_abreviado-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.009674365392345955, "internet_problema_conexao": 0.00932357995934755, "recarga_saldo": 0.007744169136333742, "beneficios_consulta": 0.042897711375587094, "troca_numero": 0.0018711181592023737, "plano_troca": 0.0026252182946573596, "suporte_sem_sinal": 0.060201319304425155, "desconto_retencao": 0.0048758367730126215, "plano_nova_linha": 0.0034386079371413808, "fidelidade_pontos": 0.7841816946129896, "negociacao_religacao": 0.0016417178151097737, "roaming_pacote": 0.0012819952944916444, "vas_cancelamento": 0.0010918737118401215, "fidelidade_resgate": 0.006131846771332976, "suporte_chip_esim": 0.0015491387655531806, "sem_correspondencia": 0.06146980669662952}, "confidence": 0.7841816946129896, "input_tokens": 57, "latency_ms": 412.6722350000023} +{"id": "g0155-fidelidade_pontos-informal_abreviado-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.006311530296383696, "internet_pacote_adicional": 0.0719237578123842, "vas_contratacao": 0.008026426128230103, "desconto_retencao": 0.0076848500923591195, "fidelidade_resgate": 0.009582836479708985, "conta_debito_automatico_digital": 0.0017219051979109356, "fidelidade_pontos": 0.6480652858208612, "beneficios_consulta": 0.13411717721675062, "recarga_saldo": 0.003914794160555083, "roaming_cobranca": 0.0019168532352363942, "bonus_nao_recebido": 0.0056261435162714485, "sem_correspondencia": 0.10110844004334818}, "confidence": 0.6480652858208612, "input_tokens": 54, "latency_ms": 319.1804559999696} +{"id": "g0155-fidelidade_pontos-informal_abreviado-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_contestacao": 0.02011513110347125, "recarga_saldo": 0.005821119802248873, "recarga_nao_creditada": 0.0020735284766039553, "bonus_nao_recebido": 0.007550278757259902, "plano_nova_linha": 0.010544651859869214, "vas_cancelamento": 0.0019933569788052386, "fidelidade_resgate": 0.012883706426108811, "beneficios_consulta": 0.08195781527330624, "desconto_retencao": 0.003396484850138623, "suporte_chip_esim": 0.0014777228430156645, "fidelidade_pontos": 0.7458715192629753, "sem_correspondencia": 0.10631468436619688}, "confidence": 0.7458715192629753, "input_tokens": 59, "latency_ms": 298.297271000024} +{"id": "g0159-fidelidade_pontos-longo_contexto-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"internet_pacote_adicional": 0.02032813215643172, "conta_explicacao": 0.028971027184908602, "recarga_realizar": 0.0035682408580262654, "fidelidade_resgate": 0.01630868740328295, "recarga_saldo": 0.021959859576162016, "negociacao_divida": 0.004106411653971698, "bonus_nao_recebido": 0.003302765964795092, "seguranca_fraude": 0.004637694388249896, "beneficios_consulta": 0.0841185513504328, "desconto_retencao": 0.002752692168017654, "fidelidade_pontos": 0.7336968082729467, "sem_correspondencia": 0.07624912902277461}, "confidence": 0.7336968082729467, "input_tokens": 107, "latency_ms": 355.1046570000267} +{"id": "g0159-fidelidade_pontos-longo_contexto-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.05150926754299456, "fidelidade_pontos": 0.7995748340861786, "desconto_retencao": 0.005868060354712773, "plano_consulta": 0.04543718932613973, "fidelidade_resgate": 0.01372938302238048, "bonus_nao_recebido": 0.004248411150566325, "recarga_saldo": 0.004564816370261569, "sem_correspondencia": 0.07506803814676603}, "confidence": 0.7995748340861786, "input_tokens": 82, "latency_ms": 222.0008169999801} +{"id": "g0159-fidelidade_pontos-longo_contexto-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 200, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.003906707821451932, "desconto_retencao": 0.004035818003818558, "vas_contratacao": 0.007545565868222046, "fidelidade_resgate": 0.012248771504707823, "bonus_nao_recebido": 0.007580836917457707, "beneficios_consulta": 0.07933388805576753, "fidelidade_pontos": 0.7701914461087626, "sem_correspondencia": 0.11515696571981188}, "confidence": 0.7701914461087626, "input_tokens": 82, "latency_ms": 229.85095899997532} +{"id": "g0159-fidelidade_pontos-longo_contexto-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 198, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.011802063351036196, "recarga_saldo": 0.015327701380773684, "suporte_sem_sinal": 0.031125906927338586, "seguranca_fraude": 0.006474877257074409, "fidelidade_pontos": 0.8262888808415478, "internet_pacote_adicional": 0.011983489645606582, "roaming_pacote": 0.001392846581043784, "desconto_retencao": 0.003244210274993, "cancelamento_linha": 0.0010306584905615506, "beneficios_consulta": 0.03166828684431568, "fidelidade_resgate": 0.011200881589206126, "sem_correspondencia": 0.0484601968165026}, "confidence": 0.8262888808415478, "input_tokens": 82, "latency_ms": 315.19782399999485} +{"id": "g0159-fidelidade_pontos-longo_contexto-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.0665836147429058, "fidelidade_pontos": 0.7539941240600152, "vas_consulta": 0.034652499378065874, "troca_numero": 0.0011154143670847984, "conta_segunda_via": 0.00197596091738891, "fidelidade_resgate": 0.01712836227960924, "cancelamento_linha": 0.0008165835870797165, "plano_troca": 0.0032165947407379355, "suporte_sem_sinal": 0.038914641019552075, "conta_debito_automatico_digital": 0.0009684707070550102, "recarga_realizar": 0.0012402722373799518, "recarga_saldo": 0.010108451716616958, "desconto_retencao": 0.003452958343164391, "bonus_nao_recebido": 0.0014141049830503553, "roaming_cobranca": 0.0018758323375987513, "sem_correspondencia": 0.06254211458269497}, "confidence": 0.7539941240600152, "input_tokens": 84, "latency_ms": 430.5231740000295} +{"id": "g0159-fidelidade_pontos-longo_contexto-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 97, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.07537476947447458, "bonus_nao_recebido": 0.0035203759231160064, "fidelidade_resgate": 0.00831365983116734, "suporte_sem_sinal": 0.019438403317870487, "fidelidade_pontos": 0.832998539485575, "recarga_saldo": 0.00993890531757547, "desconto_retencao": 0.0016786760462138858, "sem_correspondencia": 0.04873667060400721}, "confidence": 0.832998539485575, "input_tokens": 97, "latency_ms": 235.8686630000193} +{"id": "g0159-fidelidade_pontos-longo_contexto-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 201, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.005422585126619767, "fidelidade_pontos": 0.8737344813032332, "recarga_saldo": 0.023588806329557784, "sem_correspondencia": 0.0972541272405893}, "confidence": 0.8737344813032332, "input_tokens": 82, "latency_ms": 151.78324199996496} +{"id": "g0159-fidelidade_pontos-longo_contexto-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.8415280203919714, "fidelidade_resgate": 0.008988209303161, "recarga_saldo": 0.01584490802479668, "sem_correspondencia": 0.1336388622800709}, "confidence": 0.8415280203919714, "input_tokens": 91, "latency_ms": 162.19530899996926} +{"id": "g0159-fidelidade_pontos-longo_contexto-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 233, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.0032605976475987794, "fidelidade_resgate": 0.008916741109168812, "fidelidade_pontos": 0.782760333020298, "bonus_nao_recebido": 0.005664032928641127, "seguranca_fraude": 0.0066699680363008825, "beneficios_consulta": 0.09743476791941914, "recarga_saldo": 0.011995658428017007, "sem_correspondencia": 0.08329790091055624}, "confidence": 0.782760333020298, "input_tokens": 93, "latency_ms": 244.85339000000295} +{"id": "g0159-fidelidade_pontos-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 208, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.08433261450877327, "recarga_saldo": 0.07880679459268752, "beneficios_consulta": 0.2018984541155513, "sem_correspondencia": 0.6349621367829879}, "confidence": 0.6349621367829879, "input_tokens": 87, "latency_ms": 155.13135700001612} +{"id": "g0159-fidelidade_pontos-longo_contexto-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.08845014261028483, "bonus_nao_recebido": 0.015795009453424862, "recarga_saldo": 0.19894904203960598, "fidelidade_resgate": 0.09133492550535711, "desconto_retencao": 0.006946779428629075, "beneficios_consulta": 0.2813859625187408, "negociacao_divida": 0.011075822806685303, "sem_correspondencia": 0.30606231563727204}, "confidence": 0.30606231563727204, "input_tokens": 83, "latency_ms": 231.23179100002744} +{"id": "g0159-fidelidade_pontos-longo_contexto-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.010040971090479394, "fidelidade_resgate": 0.006304505520757789, "fidelidade_pontos": 0.8671495007488357, "sem_correspondencia": 0.11650502263992711}, "confidence": 0.8671495007488357, "input_tokens": 96, "latency_ms": 162.84263800002918} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.013723975715048863, "beneficios_consulta": 0.11769118625286416, "vas_contratacao": 0.007482610456995594, "fidelidade_resgate": 0.010614116683211262, "fidelidade_pontos": 0.6606524011390288, "cancelamento_linha": 0.0018593044496653917, "bonus_nao_recebido": 0.003202028060900398, "desconto_retencao": 0.006039269208282539, "recarga_nao_creditada": 0.0011578146524208878, "conta_debito_automatico_digital": 0.003262692079821872, "recarga_saldo": 0.0021042714857036396, "roaming_cobranca": 0.0029030404785328687, "conta_vencimento": 0.0035399879971622695, "marketplace_pedido": 0.030435442136867122, "marketplace_compra": 0.024251982320509527, "sem_correspondencia": 0.11107987688298478}, "confidence": 0.6606524011390288, "input_tokens": 47, "latency_ms": 396.46961699997973} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.006705179965079952, "fidelidade_resgate": 0.011037360199889788, "fidelidade_pontos": 0.5887742774301798, "plano_troca": 0.24265797995569652, "conta_debito_automatico_digital": 0.0027589963919344923, "recarga_saldo": 0.0018019574178368282, "suporte_chip_esim": 0.0028735176391150447, "negociacao_divida": 0.0059954483512671165, "bonus_nao_recebido": 0.001969756603940833, "internet_pacote_adicional": 0.027822178498468287, "beneficios_consulta": 0.06643945876916554, "sem_correspondencia": 0.041163888777425744}, "confidence": 0.5887742774301798, "input_tokens": 46, "latency_ms": 312.00680699998884} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.06795347028026323, "recarga_saldo": 0.013541168182058014, "desconto_retencao": 0.011721538881948951, "bonus_nao_recebido": 0.01830206889835668, "marketplace_pedido": 0.016670482947344162, "fidelidade_resgate": 0.10686038892304328, "fidelidade_pontos": 0.6917842922937846, "sem_correspondencia": 0.07316658959320106}, "confidence": 0.6917842922937846, "input_tokens": 43, "latency_ms": 205.65933300002825} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.010005291528056163, "vas_consulta": 0.04920685652362449, "plano_consulta": 0.06805863215574381, "conta_segunda_via": 0.042411822726922524, "reclamacao_atendimento": 0.037876285524395564, "seguranca_perda_roubo": 0.01253689263822303, "fidelidade_resgate": 0.017542360309645625, "recarga_saldo": 0.012350975507053137, "bonus_nao_recebido": 0.005883538616161005, "troca_numero": 0.00418517644474009, "parceiros_ofertas": 0.03718800089045428, "conta_contestacao": 0.025958534269690203, "beneficios_consulta": 0.07869660836016618, "fidelidade_pontos": 0.5084422218882427, "portabilidade": 0.0056180162224499135, "sem_correspondencia": 0.08403878639443128}, "confidence": 0.5084422218882427, "input_tokens": 39, "latency_ms": 383.8543359999562} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.009302938928822026, "desconto_retencao": 0.014235665034087274, "fidelidade_pontos": 0.4104818656032934, "fidelidade_resgate": 0.01665206914677896, "bonus_nao_recebido": 0.03529374145845597, "beneficios_consulta": 0.3025526888374961, "vas_cancelamento": 0.012764631623835943, "sem_correspondencia": 0.19871639936723035}, "confidence": 0.4104818656032934, "input_tokens": 45, "latency_ms": 204.24231199996257} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate", "internet_pacote_adicional"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.05637554194306486, "fidelidade_pontos": 0.5899750527022347, "recarga_saldo": 0.09664651416467344, "sem_correspondencia": 0.25700289119002695}, "confidence": 0.5899750527022347, "input_tokens": 51, "latency_ms": 136.8209770000135} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["parceiros_ofertas"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"recarga_realizar": 0.0009856371723354369, "beneficios_consulta": 0.03971477896275208, "desconto_retencao": 0.003132922050678871, "cadastro_atualizacao": 0.026951521131475555, "internet_consumo": 0.00783322364356923, "bonus_nao_recebido": 0.001286085205336954, "atendimento_humano": 0.010022855176512588, "conta_pagamento_confirmacao": 0.008642406972694873, "parceiros_ofertas": 0.44394131665437236, "fidelidade_pontos": 0.3572729759218273, "fidelidade_resgate": 0.0026607964622022313, "plano_consulta": 0.05690379334461656, "negociacao_religacao": 0.0008789501570780412, "recarga_saldo": 0.0012447803514325938, "internet_problema_conexao": 0.0009869144812226559, "sem_correspondencia": 0.037541042311892696}, "confidence": 0.44394131665437236, "input_tokens": 44, "latency_ms": 389.5793550000235} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.010477522168546683, "recarga_saldo": 0.007618289746892155, "fidelidade_pontos": 0.7090102285586948, "sem_correspondencia": 0.27289395952586637}, "confidence": 0.7090102285586948, "input_tokens": 34, "latency_ms": 130.56338699999515} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.5353112420183138, "fidelidade_pontos": 0.19709790487207118, "marketplace_compra": 0.020780064939709936, "sem_correspondencia": 0.2468107881699051}, "confidence": 0.5353112420183138, "input_tokens": 73, "latency_ms": 150.2737270000125} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.14193263399059367, "desconto_retencao": 0.004865707788765528, "suporte_sem_sinal": 0.04613907665530074, "fidelidade_pontos": 0.7111543441849945, "bonus_nao_recebido": 0.0022838054821889514, "recarga_saldo": 0.006980125004785805, "fidelidade_resgate": 0.009604544286081592, "sem_correspondencia": 0.07703976260728924}, "confidence": 0.7111543441849945, "input_tokens": 44, "latency_ms": 205.4457660000253} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate", "internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 144, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"reclamacao_atendimento": 0.023762417253160945, "fidelidade_resgate": 0.011953821982926724, "cadastro_atualizacao": 0.041560045143469296, "desconto_retencao": 0.005172811295315568, "fidelidade_pontos": 0.5675600598980631, "recarga_nao_creditada": 0.001047315510625276, "beneficios_consulta": 0.22971273278097035, "plano_troca": 0.006329760233531242, "conta_segunda_via": 0.009793407924889783, "bonus_nao_recebido": 0.002419687037378276, "vas_contratacao": 0.0035799966530048813, "recarga_saldo": 0.003280659341843822, "suporte_sem_sinal": 0.03551694273028268, "cancelamento_linha": 0.0006114794342287914, "marketplace_compra": 0.01186000520615241, "sem_correspondencia": 0.0458388575741568}, "confidence": 0.5675600598980631, "input_tokens": 66, "latency_ms": 433.2867009999859} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.03400617311773878, "fidelidade_pontos": 0.7161183629820677, "fidelidade_resgate": 0.00757769833550009, "cadastro_atualizacao": 0.05008474138648253, "desconto_retencao": 0.006609042342250651, "negociacao_divida": 0.0038575267539452318, "internet_problema_conexao": 0.015928301240762128, "beneficios_consulta": 0.06419432618336303, "negociacao_religacao": 0.002984092436052409, "recarga_saldo": 0.0033726597544048, "suporte_configuracao": 0.011944062468328485, "sem_correspondencia": 0.08332301299910422}, "confidence": 0.7161183629820677, "input_tokens": 43, "latency_ms": 299.6012859999837} +{"id": "g0162-fidelidade_resgate-informal_abreviado-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"marketplace_compra": 0.06606902065192219, "fidelidade_pontos": 0.200529094962354, "desconto_retencao": 0.3038425093768093, "beneficios_consulta": 0.13446913421627735, "conta_segunda_via": 0.08002898700484004, "fidelidade_resgate": 0.04340824408013687, "bonus_nao_recebido": 0.012214462056686377, "sem_correspondencia": 0.15943854765097387}, "confidence": 0.3038425093768093, "input_tokens": 41, "latency_ms": 212.4791889999642} +{"id": "g0162-fidelidade_resgate-informal_abreviado-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.12505010887831125, "fidelidade_resgate": 0.6096995887249831, "marketplace_compra": 0.053645385693151186, "sem_correspondencia": 0.2116049167035545}, "confidence": 0.6096995887249831, "input_tokens": 49, "latency_ms": 140.75256199998876} +{"id": "g0162-fidelidade_resgate-informal_abreviado-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_consumo": 0.02616972940354529, "fidelidade_pontos": 0.24205930120755018, "suporte_sem_sinal": 0.09730845977846944, "fidelidade_resgate": 0.15012024446735892, "beneficios_consulta": 0.10701795313511664, "parceiros_ofertas": 0.02335846113307827, "conta_contestacao": 0.06620817589362343, "bonus_nao_recebido": 0.03492759911506092, "internet_problema_conexao": 0.11620215070158725, "marketplace_compra": 0.011954131874042595, "desconto_retencao": 0.00983310222716411, "sem_correspondencia": 0.11484069106340294}, "confidence": 0.24205930120755018, "input_tokens": 41, "latency_ms": 291.5390709999883} +{"id": "g0162-fidelidade_resgate-informal_abreviado-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.255118665228203, "fidelidade_resgate": 0.24208277193364383, "marketplace_compra": 0.04757429233669163, "sem_correspondencia": 0.4552242705014616}, "confidence": 0.4552242705014616, "input_tokens": 45, "latency_ms": 137.6082429999883} +{"id": "g0162-fidelidade_resgate-informal_abreviado-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.012826590500152892, "fidelidade_pontos": 0.15276394428769255, "fidelidade_resgate": 0.2270014531211589, "marketplace_compra": 0.022783936402203133, "beneficios_consulta": 0.1441719349433683, "bonus_nao_recebido": 0.14250452484692155, "desconto_retencao": 0.02014265162538151, "sem_correspondencia": 0.2778049642731211}, "confidence": 0.2778049642731211, "input_tokens": 49, "latency_ms": 211.84771200000796} +{"id": "g0162-fidelidade_resgate-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.13262113934970515, "fidelidade_pontos": 0.34820112602235803, "troca_numero": 0.00527982088051728, "bonus_nao_recebido": 0.10613357280666641, "negociacao_religacao": 0.013249593793065098, "marketplace_compra": 0.15180556483185179, "beneficios_consulta": 0.1045875028262788, "sem_correspondencia": 0.13812167948955748}, "confidence": 0.34820112602235803, "input_tokens": 40, "latency_ms": 195.78847399998267} +{"id": "g0162-fidelidade_resgate-informal_abreviado-06-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_consulta": 0.18559975278972451, "desconto_retencao": 0.01936564496617448, "suporte_sem_sinal": 0.10936536393957476, "negociacao_religacao": 0.007611025472115956, "fidelidade_pontos": 0.2220074188694018, "suporte_configuracao": 0.024729917954435552, "fidelidade_resgate": 0.2658386947830171, "bonus_nao_recebido": 0.00684556396252721, "marketplace_compra": 0.01427342994082539, "beneficios_consulta": 0.06265545922342455, "plano_troca": 0.009656900049362427, "sem_correspondencia": 0.07205082804941626}, "confidence": 0.2658386947830171, "input_tokens": 46, "latency_ms": 301.9730699999741} +{"id": "g0162-fidelidade_resgate-informal_abreviado-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.020570899156568727, "fidelidade_pontos": 0.10348123678219225, "fidelidade_resgate": 0.6992486962782689, "sem_correspondencia": 0.17669916778297012}, "confidence": 0.6992486962782689, "input_tokens": 43, "latency_ms": 152.23296600004232} +{"id": "g0162-fidelidade_resgate-informal_abreviado-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"marketplace_compra": 0.07201582461654486, "fidelidade_pontos": 0.6385145425243133, "fidelidade_resgate": 0.044336074752214356, "sem_correspondencia": 0.2451335581069275}, "confidence": 0.6385145425243133, "input_tokens": 43, "latency_ms": 157.117798999991} +{"id": "g0162-fidelidade_resgate-informal_abreviado-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_contestacao": 0.04287715663525274, "desconto_retencao": 0.02520222828781911, "marketplace_compra": 0.055848167926550965, "fidelidade_resgate": 0.29530513111606554, "fidelidade_pontos": 0.16815218436673546, "plano_consulta": 0.0835439940183306, "vas_consulta": 0.05858139877701427, "roaming_cobranca": 0.005182032034329388, "recarga_realizar": 0.010123209126822028, "beneficios_consulta": 0.08709880791984351, "bonus_nao_recebido": 0.023378800958988907, "sem_correspondencia": 0.1447068888322475}, "confidence": 0.29530513111606554, "input_tokens": 43, "latency_ms": 316.19004800000994} +{"id": "g0162-fidelidade_resgate-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.12122871252660555, "marketplace_compra": 0.04079889597294247, "fidelidade_pontos": 0.22337417803796034, "beneficios_consulta": 0.1582449858988446, "negociacao_divida": 0.01683920659510508, "bonus_nao_recebido": 0.2556417343536407, "negociacao_religacao": 0.01253199605342737, "sem_correspondencia": 0.1713402905614739}, "confidence": 0.2556417343536407, "input_tokens": 45, "latency_ms": 226.24119700003575} +{"id": "g0162-fidelidade_resgate-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_problema_conexao": 0.10023011551892247, "desconto_retencao": 0.019674797169939907, "atendimento_humano": 0.05816101448043337, "fidelidade_pontos": 0.3284604642708266, "marketplace_compra": 0.016171131742391286, "internet_pacote_adicional": 0.0636043492145209, "cadastro_atualizacao": 0.025899239620125674, "beneficios_consulta": 0.07828194870389946, "conta_vencimento": 0.003826904917806946, "roaming_pacote": 0.0019556040034125763, "bonus_nao_recebido": 0.1456543993600264, "sem_correspondencia": 0.1580800309976944}, "confidence": 0.3284604642708266, "input_tokens": 51, "latency_ms": 282.59658499996476} +{"id": "g0165-fidelidade_resgate-emocional-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 125, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.006634291480777177, "conta_vencimento": 0.005406804561560566, "beneficios_consulta": 0.09208746558903254, "seguranca_fraude": 0.04770545074114902, "desconto_retencao": 0.01622124442444572, "conta_explicacao": 0.028815704419238034, "marketplace_compra": 0.02544408375701399, "fidelidade_pontos": 0.3853000231815044, "recarga_nao_creditada": 0.004809067277910084, "fidelidade_resgate": 0.033821539208911955, "internet_problema_conexao": 0.09595308025026168, "vas_contratacao": 0.0106363588735375, "marketplace_pedido": 0.03082782690821947, "bonus_nao_recebido": 0.020154534574119354, "negociacao_religacao": 0.013071402408215017, "sem_correspondencia": 0.18311112234410348}, "confidence": 0.3853000231815044, "input_tokens": 65, "latency_ms": 426.13349100003006} +{"id": "g0165-fidelidade_resgate-emocional-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.03154204273759664, "cadastro_atualizacao": 0.03236995866748221, "fidelidade_pontos": 0.30303947777079865, "marketplace_compra": 0.0626307549188278, "conta_vencimento": 0.007111695746140976, "beneficios_consulta": 0.07430337040740057, "fidelidade_resgate": 0.025299777088929516, "suporte_chip_esim": 0.09280474818476891, "atendimento_humano": 0.05877979957308575, "bonus_nao_recebido": 0.035876041553810266, "parceiros_ofertas": 0.0709386138528733, "sem_correspondencia": 0.20530371949828538}, "confidence": 0.30303947777079865, "input_tokens": 68, "latency_ms": 290.11213200004704} +{"id": "g0165-fidelidade_resgate-emocional-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.24924649681203737, "fidelidade_resgate": 0.06574285131390863, "desconto_retencao": 0.23230439781492815, "marketplace_compra": 0.03171294976329773, "fidelidade_pontos": 0.10211552091399775, "bonus_nao_recebido": 0.02441463656988135, "roaming_cobranca": 0.005124851674363066, "sem_correspondencia": 0.28933829513758597}, "confidence": 0.28933829513758597, "input_tokens": 57, "latency_ms": 223.42790600004037} +{"id": "g0165-fidelidade_resgate-emocional-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.01861839140330114, "recarga_nao_creditada": 0.046506021041422846, "negociacao_divida": 0.00830224499952638, "bonus_nao_recebido": 0.012801817676565486, "beneficios_consulta": 0.08016588413507528, "conta_segunda_via": 0.012337151005848807, "vas_consulta": 0.10425759912783347, "conta_explicacao": 0.023661613430747682, "fidelidade_resgate": 0.24904363292327295, "marketplace_compra": 0.019443263871400523, "vas_cancelamento": 0.011860223472489554, "conta_debito_automatico_digital": 0.016562295495225608, "cancelamento_linha": 0.015912925191943338, "fidelidade_pontos": 0.23671119254737066, "suporte_chip_esim": 0.014205195176444202, "sem_correspondencia": 0.12961054850153209}, "confidence": 0.24904363292327295, "input_tokens": 60, "latency_ms": 457.6716230000102} +{"id": "g0165-fidelidade_resgate-emocional-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.14001315519184274, "fidelidade_resgate": 0.07252756344092869, "marketplace_compra": 0.07643417843205828, "sem_correspondencia": 0.7110251029351703}, "confidence": 0.7110251029351703, "input_tokens": 57, "latency_ms": 144.8865990000172} +{"id": "g0165-fidelidade_resgate-emocional-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.02980964629710547, "marketplace_compra": 0.059078488510290184, "fidelidade_pontos": 0.39847994325925024, "beneficios_consulta": 0.13363263661022953, "bonus_nao_recebido": 0.023553410926968568, "roaming_pacote": 0.003114059837349654, "portabilidade": 0.009573672296271771, "conta_pagamento_confirmacao": 0.01995104798423523, "marketplace_pedido": 0.0402897645537191, "fidelidade_resgate": 0.016838478728572547, "vas_consulta": 0.11549752224601549, "sem_correspondencia": 0.15018132874999224}, "confidence": 0.39847994325925024, "input_tokens": 55, "latency_ms": 298.3069289999776} +{"id": "g0165-fidelidade_resgate-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.2468044746744153, "fidelidade_pontos": 0.05384396690003389, "roaming_cobranca": 0.015192059717628716, "beneficios_consulta": 0.2375126315753515, "roaming_pacote": 0.010327087361016537, "marketplace_compra": 0.0671665184479124, "desconto_retencao": 0.023157309172152123, "sem_correspondencia": 0.34599595215148954}, "confidence": 0.34599595215148954, "input_tokens": 55, "latency_ms": 217.2779910000031} +{"id": "g0165-fidelidade_resgate-emocional-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.17355581581573293, "plano_consulta": 0.10256083873202045, "fidelidade_pontos": 0.14967217373723002, "seguranca_fraude": 0.033543759937474354, "plano_nova_linha": 0.006219464230303084, "internet_consumo": 0.02071008758795929, "roaming_cobranca": 0.003373427036248329, "desconto_retencao": 0.3071317841492363, "bonus_nao_recebido": 0.05878485689713299, "marketplace_compra": 0.01539655207506993, "internet_problema_conexao": 0.014143544095073922, "sem_correspondencia": 0.1149076957065184}, "confidence": 0.3071317841492363, "input_tokens": 58, "latency_ms": 300.5642840000178} +{"id": "g0165-fidelidade_resgate-emocional-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.04561783135440335, "marketplace_compra": 0.06375509913052846, "fidelidade_pontos": 0.24910541069702896, "sem_correspondencia": 0.6415216588180392}, "confidence": 0.6415216588180392, "input_tokens": 55, "latency_ms": 140.4742210000336} +{"id": "g0165-fidelidade_resgate-emocional-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.19585899534417886, "marketplace_compra": 0.05345031117116279, "desconto_retencao": 0.02344108688694587, "beneficios_consulta": 0.21506972090172327, "bonus_nao_recebido": 0.02945169176371397, "fidelidade_resgate": 0.08623461216492587, "recarga_nao_creditada": 0.09634900604833462, "sem_correspondencia": 0.30014457571901476}, "confidence": 0.30014457571901476, "input_tokens": 55, "latency_ms": 216.1871800000199} +{"id": "g0165-fidelidade_resgate-emocional-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_vencimento": 0.005646412781707322, "roaming_duvida": 0.015976788632344717, "vas_cancelamento": 0.005906635487470471, "fidelidade_pontos": 0.3482682440959071, "beneficios_consulta": 0.13048474618242106, "marketplace_compra": 0.06211821050591879, "fidelidade_resgate": 0.017639961266163358, "bonus_nao_recebido": 0.0300190842852, "roaming_cobranca": 0.007194470218887495, "recarga_realizar": 0.004859858705688749, "recarga_nao_creditada": 0.01009466602093912, "parceiros_ofertas": 0.10116325417739727, "seguranca_fraude": 0.11359855643732925, "desconto_retencao": 0.014946079027777379, "roaming_pacote": 0.006646724948464531, "sem_correspondencia": 0.12543630722638333}, "confidence": 0.3482682440959071, "input_tokens": 57, "latency_ms": 388.60586700002386} +{"id": "g0165-fidelidade_resgate-emocional-11-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.3718745124365844, "conta_explicacao": 0.028862407974140265, "suporte_configuracao": 0.02655908873028908, "suporte_sem_sinal": 0.06894489207357898, "conta_contestacao": 0.05269688062031829, "beneficios_consulta": 0.10384690882107088, "bonus_nao_recebido": 0.020411399963144488, "cancelamento_linha": 0.006137229082437235, "fidelidade_pontos": 0.1503388410949393, "vas_cancelamento": 0.005938996124584371, "negociacao_divida": 0.0067741396895474775, "marketplace_compra": 0.03958517270430267, "vas_contratacao": 0.011014542529174646, "desconto_retencao": 0.014522560219996738, "fidelidade_resgate": 0.017659371328087276, "sem_correspondencia": 0.07483305660780386}, "confidence": 0.3718745124365844, "input_tokens": 64, "latency_ms": 430.86130599999706} +{"id": "g0166-fidelidade_resgate-longo_contexto-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.03997565925048766, "fidelidade_resgate": 0.523854450102283, "fidelidade_pontos": 0.2697221419132394, "sem_correspondencia": 0.16644774873398985}, "confidence": 0.523854450102283, "input_tokens": 67, "latency_ms": 149.31202999997595} +{"id": "g0166-fidelidade_resgate-longo_contexto-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.03220798745267123, "desconto_retencao": 0.2586773573728894, "fidelidade_pontos": 0.21723292262216745, "plano_troca": 0.23703216954525166, "beneficios_consulta": 0.09052715984808375, "conta_vencimento": 0.00828886105937741, "internet_problema_conexao": 0.010161810317965916, "fidelidade_resgate": 0.03983007651218035, "seguranca_fraude": 0.005605980623374213, "marketplace_compra": 0.007033645011632586, "vas_consulta": 0.041369835814232106, "sem_correspondencia": 0.052032193820173996}, "confidence": 0.2586773573728894, "input_tokens": 57, "latency_ms": 291.7940250000015} +{"id": "g0166-fidelidade_resgate-longo_contexto-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.41707786451565626, "fidelidade_resgate": 0.2748006849571986, "marketplace_compra": 0.045741211111755546, "sem_correspondencia": 0.2623802394153896}, "confidence": 0.41707786451565626, "input_tokens": 53, "latency_ms": 141.81710200000452} +{"id": "g0166-fidelidade_resgate-longo_contexto-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"seguranca_fraude": 0.036813740998623515, "conta_segunda_via": 0.005829900245176334, "fidelidade_resgate": 0.25669793208939573, "marketplace_compra": 0.042132177959713905, "internet_problema_conexao": 0.07053691400032207, "reclamacao_atendimento": 0.061447663558994545, "desconto_retencao": 0.015578189488375326, "suporte_chip_esim": 0.05407498224486417, "beneficios_consulta": 0.0692391718257203, "vas_consulta": 0.031468329209521036, "seguranca_perda_roubo": 0.04524787676588752, "roaming_pacote": 0.002859980668308456, "bonus_nao_recebido": 0.010168713879728043, "fidelidade_pontos": 0.1990143131579249, "conta_debito_automatico_digital": 0.004909045703495851, "sem_correspondencia": 0.0939810682039483}, "confidence": 0.25669793208939573, "input_tokens": 62, "latency_ms": 488.9781379999931} +{"id": "g0166-fidelidade_resgate-longo_contexto-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.21908220077464205, "marketplace_compra": 0.04482815670297631, "fidelidade_pontos": 0.5954249345959182, "sem_correspondencia": 0.1406647079264635}, "confidence": 0.5954249345959182, "input_tokens": 61, "latency_ms": 144.46580100002393} +{"id": "g0166-fidelidade_resgate-longo_contexto-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.22010841323875358, "marketplace_compra": 0.026914675907114247, "fidelidade_pontos": 0.5799664889308486, "sem_correspondencia": 0.17301042192328359}, "confidence": 0.5799664889308486, "input_tokens": 53, "latency_ms": 140.11293800001567} +{"id": "g0166-fidelidade_resgate-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.3220531663432458, "vas_consulta": 0.08857030479236705, "recarga_nao_creditada": 0.008260459692984091, "suporte_sem_sinal": 0.030845163591127978, "conta_segunda_via": 0.010438807376727137, "fidelidade_pontos": 0.21902001046868047, "beneficios_consulta": 0.09495362701329904, "internet_pacote_adicional": 0.09061276971762011, "negociacao_divida": 0.01547387997463081, "vas_cancelamento": 0.006928993434182325, "roaming_cobranca": 0.0022544823733916287, "bonus_nao_recebido": 0.027141185654316377, "marketplace_compra": 0.015925005182134952, "recarga_realizar": 0.00518886375829768, "portabilidade": 0.0067055803229464795, "sem_correspondencia": 0.055627700304048046}, "confidence": 0.3220531663432458, "input_tokens": 62, "latency_ms": 425.3007089999983} +{"id": "g0166-fidelidade_resgate-longo_contexto-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"vas_cancelamento": 0.008473890947003087, "negociacao_divida": 0.008467115575182052, "roaming_pacote": 0.0020785811635475643, "fidelidade_resgate": 0.13595701936109192, "internet_consumo": 0.009107035706670617, "marketplace_compra": 0.30693701320534533, "desconto_retencao": 0.040088780761022326, "fidelidade_pontos": 0.3016336004584869, "bonus_nao_recebido": 0.02633809333537714, "beneficios_consulta": 0.07650335235496582, "cancelamento_linha": 0.00558930130707678, "recarga_nao_creditada": 0.003521390073578788, "suporte_chip_esim": 0.0018053482295497141, "recarga_saldo": 0.00810851726360613, "vas_contratacao": 0.008158590753823278, "sem_correspondencia": 0.057232369503672526}, "confidence": 0.30693701320534533, "input_tokens": 49, "latency_ms": 388.2552110000006} +{"id": "g0166-fidelidade_resgate-longo_contexto-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.04037971286692688, "beneficios_consulta": 0.11673104371659683, "fidelidade_pontos": 0.19323695548201875, "marketplace_compra": 0.03775657586824453, "fidelidade_resgate": 0.38278599290149684, "vas_cancelamento": 0.02891200870197982, "bonus_nao_recebido": 0.018919308966868442, "sem_correspondencia": 0.1812784014958679}, "confidence": 0.38278599290149684, "input_tokens": 53, "latency_ms": 214.48008800001617} +{"id": "g0166-fidelidade_resgate-longo_contexto-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.01979839042867488, "beneficios_consulta": 0.10049314181889292, "vas_cancelamento": 0.012602062130619594, "marketplace_compra": 0.06904732292138477, "bonus_nao_recebido": 0.010114926794306985, "conta_contestacao": 0.03583573489509636, "fidelidade_resgate": 0.4028406493976719, "fidelidade_pontos": 0.20915200147378457, "roaming_duvida": 0.007761739404613743, "recarga_realizar": 0.007518259531778531, "negociacao_religacao": 0.01270348037385886, "sem_correspondencia": 0.11213229082931689}, "confidence": 0.4028406493976719, "input_tokens": 55, "latency_ms": 296.0260589999848} +{"id": "g0166-fidelidade_resgate-longo_contexto-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_pacote_adicional": 0.04501730679923514, "recarga_nao_creditada": 0.0055748854186184835, "roaming_cobranca": 0.0022317667540500195, "seguranca_perda_roubo": 0.05299850675436951, "fidelidade_resgate": 0.2842084234898523, "internet_consumo": 0.04792514926395141, "conta_contestacao": 0.025044136326613252, "bonus_nao_recebido": 0.015803007773239577, "beneficios_consulta": 0.12370211916195922, "suporte_configuracao": 0.01166191817133918, "marketplace_compra": 0.02480808516405533, "desconto_retencao": 0.01626235656672467, "fidelidade_pontos": 0.26292256126863267, "roaming_duvida": 0.004374953553341423, "cancelamento_linha": 0.0043206243840376414, "sem_correspondencia": 0.07314419914998015}, "confidence": 0.2842084234898523, "input_tokens": 50, "latency_ms": 396.8850709999856} +{"id": "g0166-fidelidade_resgate-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"roaming_cobranca": 0.0025010565458865796, "recarga_saldo": 0.018096014975264765, "desconto_retencao": 0.011497599147710199, "plano_consulta": 0.0814785515613387, "beneficios_consulta": 0.07863399437669474, "bonus_nao_recebido": 0.026613740423970095, "internet_pacote_adicional": 0.09396981509196452, "marketplace_compra": 0.020999362829137166, "fidelidade_pontos": 0.29578700854490425, "vas_contratacao": 0.009590106147463194, "conta_explicacao": 0.0164252110896413, "recarga_nao_creditada": 0.0085509811154165, "vas_consulta": 0.16008339926654827, "troca_numero": 0.051529243924380005, "recarga_realizar": 0.008631981034226592, "sem_correspondencia": 0.11561193392545314}, "confidence": 0.29578700854490425, "input_tokens": 62, "latency_ms": 421.0874930000159} +{"id": "g0172-bonus_nao_recebido-emocional-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.067269567292945, "fidelidade_pontos": 0.024020766268669863, "roaming_duvida": 0.00447073789144411, "bonus_nao_recebido": 0.7947020362075815, "recarga_nao_creditada": 0.0025680108445720992, "desconto_retencao": 0.01025662626355902, "troca_numero": 0.0003320035936061363, "beneficios_consulta": 0.04473945739092647, "fidelidade_resgate": 0.008471366473679817, "roaming_pacote": 0.0020339974364855812, "recarga_realizar": 0.0010365673199871207, "sem_correspondencia": 0.04009886301654329}, "confidence": 0.7947020362075815, "input_tokens": 46, "latency_ms": 302.53229799996006} +{"id": "g0172-bonus_nao_recebido-emocional-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0180453292297322, "bonus_nao_recebido": 0.3287055316830252, "internet_pacote_adicional": 0.16703987743854065, "sem_correspondencia": 0.48620926164870193}, "confidence": 0.48620926164870193, "input_tokens": 44, "latency_ms": 140.21889500003226} +{"id": "g0172-bonus_nao_recebido-emocional-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.03284244910979757, "recarga_nao_creditada": 0.06633555740858113, "bonus_nao_recebido": 0.8202174122582955, "sem_correspondencia": 0.08060458122332585}, "confidence": 0.8202174122582955, "input_tokens": 49, "latency_ms": 149.47205900000426} +{"id": "g0172-bonus_nao_recebido-emocional-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.7077223604184487, "beneficios_consulta": 0.07262258920899, "fidelidade_pontos": 0.005993623706095483, "internet_pacote_adicional": 0.1403718579951042, "fidelidade_resgate": 0.005661891729840444, "recarga_nao_creditada": 0.0022413448724047324, "desconto_retencao": 0.008529376173049814, "sem_correspondencia": 0.05685695589606661}, "confidence": 0.7077223604184487, "input_tokens": 45, "latency_ms": 219.14553499999556} +{"id": "g0172-bonus_nao_recebido-emocional-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.01710770797831901, "portabilidade": 0.002951928112328342, "fidelidade_resgate": 0.010413862520550227, "seguranca_perda_roubo": 0.008421162877131216, "roaming_pacote": 0.0009030212319969691, "bonus_nao_recebido": 0.7108596396588002, "fidelidade_pontos": 0.038994013348443705, "beneficios_consulta": 0.06337511390795868, "internet_consumo": 0.02363385577194603, "recarga_nao_creditada": 0.009412474709491518, "conta_explicacao": 0.011164167634027571, "parceiros_ofertas": 0.020135931198323364, "internet_pacote_adicional": 0.019062118157626037, "internet_problema_conexao": 0.012241961147315432, "negociacao_divida": 0.0038579829529179765, "sem_correspondencia": 0.04746505879282377}, "confidence": 0.7108596396588002, "input_tokens": 44, "latency_ms": 427.2218170000315} +{"id": "g0172-bonus_nao_recebido-emocional-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.05220063346125424, "cadastro_atualizacao": 0.014440651824998055, "desconto_retencao": 0.011554400310139913, "roaming_cobranca": 0.0017276301325302068, "recarga_saldo": 0.0105840571929117, "fidelidade_resgate": 0.011613730214106542, "internet_pacote_adicional": 0.13781983999592892, "parceiros_ofertas": 0.05669399288841112, "recarga_realizar": 0.005845171801111876, "cancelamento_linha": 0.0038879650685157722, "bonus_nao_recebido": 0.5418584883521895, "recarga_nao_creditada": 0.006230965188505276, "conta_segunda_via": 0.007157547321076336, "beneficios_consulta": 0.0709218375074383, "conta_vencimento": 0.0033408074739812985, "sem_correspondencia": 0.0641222812669009}, "confidence": 0.5418584883521895, "input_tokens": 50, "latency_ms": 423.61430000005384} +{"id": "g0172-bonus_nao_recebido-emocional-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0168121434089355, "recarga_nao_creditada": 0.012545326397503597, "bonus_nao_recebido": 0.9300756211931656, "sem_correspondencia": 0.040566909000395376}, "confidence": 0.9300756211931656, "input_tokens": 43, "latency_ms": 144.57518300002903} +{"id": "g0172-bonus_nao_recebido-emocional-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.04128072050307156, "beneficios_consulta": 0.061573680669458355, "roaming_cobranca": 0.0006531184791037769, "parceiros_ofertas": 0.014602772934021117, "bonus_nao_recebido": 0.821364583975416, "conta_segunda_via": 0.0017104076737025976, "recarga_nao_creditada": 0.0011966880445737859, "fidelidade_pontos": 0.004548908690191191, "internet_pacote_adicional": 0.012910638042116299, "fidelidade_resgate": 0.003366157422325799, "desconto_retencao": 0.002821136739864994, "sem_correspondencia": 0.03397118682615455}, "confidence": 0.821364583975416, "input_tokens": 47, "latency_ms": 286.52322099998173} +{"id": "g0172-bonus_nao_recebido-emocional-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.8918178551009359, "recarga_nao_creditada": 0.004011026258618306, "internet_pacote_adicional": 0.02530068699162475, "sem_correspondencia": 0.07887043164882106}, "confidence": 0.8918178551009359, "input_tokens": 46, "latency_ms": 149.8074340000244} +{"id": "g0172-bonus_nao_recebido-emocional-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 70, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"negociacao_divida": 0.009561354352524214, "parceiros_ofertas": 0.057679036952414955, "desconto_retencao": 0.01138692338333449, "troca_numero": 0.0006027058729875417, "plano_nova_linha": 0.004756481417983343, "reclamacao_atendimento": 0.06165022957550768, "atendimento_humano": 0.03458836731331258, "bonus_nao_recebido": 0.5957646421881669, "fidelidade_resgate": 0.010403456147584209, "beneficios_consulta": 0.085264898500136, "fidelidade_pontos": 0.017562587072857475, "recarga_nao_creditada": 0.009935714328362618, "seguranca_perda_roubo": 0.009719057983648848, "plano_troca": 0.00321441486923624, "internet_pacote_adicional": 0.04466248268288122, "sem_correspondencia": 0.04324764735906159}, "confidence": 0.5957646421881669, "input_tokens": 47, "latency_ms": 384.8088440000197} +{"id": "g0172-bonus_nao_recebido-emocional-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.02781278940033344, "bonus_nao_recebido": 0.5176267488919674, "recarga_nao_creditada": 0.3541034665751298, "sem_correspondencia": 0.10045699513256935}, "confidence": 0.5176267488919674, "input_tokens": 51, "latency_ms": 146.268909000014} +{"id": "g0172-bonus_nao_recebido-emocional-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_cancelamento": 0.004041324174833926, "vas_consulta": 0.067259353137881, "conta_pagamento_confirmacao": 0.00949101942483312, "roaming_cobranca": 0.0013895836221883516, "plano_troca": 0.003054551633006849, "fidelidade_pontos": 0.012898073841375, "negociacao_divida": 0.001956820160834637, "recarga_nao_creditada": 0.0027457988894590245, "roaming_pacote": 0.0008624830100373405, "conta_vencimento": 0.0022058474233815407, "fidelidade_resgate": 0.0037829254793316186, "internet_pacote_adicional": 0.38878868136572253, "beneficios_consulta": 0.052144446691055675, "desconto_retencao": 0.0032252372085060685, "bonus_nao_recebido": 0.4005145237533128, "sem_correspondencia": 0.04563933018424051}, "confidence": 0.4005145237533128, "input_tokens": 48, "latency_ms": 387.1950540000171} +{"id": "g0173-bonus_nao_recebido-longo_contexto-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 108, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 271, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.03399747969956145, "internet_pacote_adicional": 0.15751390100451595, "bonus_nao_recebido": 0.6717745040663536, "sem_correspondencia": 0.13671411522956894}, "confidence": 0.6717745040663536, "input_tokens": 108, "latency_ms": 184.57433500003617} +{"id": "g0173-bonus_nao_recebido-longo_contexto-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 226, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.8917853692995341, "internet_pacote_adicional": 0.021885694194317965, "beneficios_consulta": 0.03528877900995579, "desconto_retencao": 0.012256647156659136, "fidelidade_pontos": 0.003525216312973664, "fidelidade_resgate": 0.004833216095182007, "recarga_nao_creditada": 0.016090589468351027, "sem_correspondencia": 0.014334488463026346}, "confidence": 0.8917853692995341, "input_tokens": 93, "latency_ms": 234.1672460000268} +{"id": "g0173-bonus_nao_recebido-longo_contexto-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 227, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.018709828368878113, "roaming_duvida": 0.0042568275537479905, "plano_consulta": 0.0817308103802299, "fidelidade_resgate": 0.004819012544359622, "internet_pacote_adicional": 0.04799792466672371, "desconto_retencao": 0.004189770927254412, "beneficios_consulta": 0.0564102639790438, "negociacao_divida": 0.003316071321898815, "bonus_nao_recebido": 0.7359604693552303, "internet_problema_conexao": 0.0030943585606303574, "recarga_nao_creditada": 0.0032473273716265693, "sem_correspondencia": 0.0362673349703764}, "confidence": 0.7359604693552303, "input_tokens": 95, "latency_ms": 355.0454619999641} +{"id": "g0173-bonus_nao_recebido-longo_contexto-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 259, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 0.010609466066209203, "roaming_duvida": 0.004952419742943374, "internet_pacote_adicional": 0.03266115241848715, "recarga_nao_creditada": 0.06536820041524657, "fidelidade_resgate": 0.01596421997109171, "bonus_nao_recebido": 0.6827968030026794, "fidelidade_pontos": 0.020600437061133195, "marketplace_compra": 0.014455634734720606, "conta_explicacao": 0.02690418914889539, "desconto_retencao": 0.00885013898062132, "beneficios_consulta": 0.06788171348258104, "sem_correspondencia": 0.048955624975390966}, "confidence": 0.6827968030026794, "input_tokens": 110, "latency_ms": 349.22902200003136} +{"id": "g0173-bonus_nao_recebido-longo_contexto-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.005692032491521654, "fidelidade_pontos": 0.0011221019481390542, "fidelidade_resgate": 0.0005613167502862086, "recarga_nao_creditada": 0.00023117644317476862, "internet_pacote_adicional": 0.004448347412100865, "bonus_nao_recebido": 0.9855846940812796, "desconto_retencao": 0.0002662601552416094, "sem_correspondencia": 0.002094070718256286}, "confidence": 0.9855846940812796, "input_tokens": 88, "latency_ms": 232.8907229999686} +{"id": "g0173-bonus_nao_recebido-longo_contexto-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9773718505356903, "internet_pacote_adicional": 0.005929354451247349, "recarga_nao_creditada": 0.004570795125208527, "sem_correspondencia": 0.012127999887853864}, "confidence": 0.9773718505356903, "input_tokens": 86, "latency_ms": 166.1378109999987} +{"id": "g0173-bonus_nao_recebido-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 203, "length_bucket": "longo"}, "pred": "recarga_nao_creditada", "probabilities": {"fidelidade_resgate": 0.04368455156486457, "reclamacao_atendimento": 0.07070977696103027, "plano_nova_linha": 0.02553553960885504, "internet_pacote_adicional": 0.11198021012625728, "desconto_retencao": 0.049235498377716236, "fidelidade_pontos": 0.05538747232682185, "recarga_nao_creditada": 0.2146249921587299, "recarga_saldo": 0.030897569507832585, "beneficios_consulta": 0.14045760950061043, "internet_problema_conexao": 0.08153609597348774, "parceiros_ofertas": 0.05797318876644568, "sem_correspondencia": 0.11797749512734843}, "confidence": 0.2146249921587299, "input_tokens": 92, "latency_ms": 326.27034500001173} +{"id": "g0173-bonus_nao_recebido-longo_contexto-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.38031585228698234, "recarga_nao_creditada": 0.016814319949305503, "bonus_nao_recebido": 0.432835682031152, "sem_correspondencia": 0.17003414573256015}, "confidence": 0.432835682031152, "input_tokens": 87, "latency_ms": 166.16414200001373} +{"id": "g0173-bonus_nao_recebido-longo_contexto-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 268, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.0754406765659292, "desconto_retencao": 0.009267321046331024, "fidelidade_pontos": 0.013080100796895304, "bonus_nao_recebido": 0.7888367337681429, "fidelidade_resgate": 0.009905246289368176, "internet_pacote_adicional": 0.016966767956753163, "recarga_nao_creditada": 0.04455519931410848, "sem_correspondencia": 0.041947954262471755}, "confidence": 0.7888367337681429, "input_tokens": 110, "latency_ms": 247.8025979999643} +{"id": "g0173-bonus_nao_recebido-longo_contexto-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 186, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"marketplace_pedido": 0.01377537317800878, "fidelidade_pontos": 0.01615116144578112, "bonus_nao_recebido": 0.802270364964339, "conta_vencimento": 0.0016970405475384487, "plano_nova_linha": 0.002007913955263551, "internet_pacote_adicional": 0.016222441156724794, "fidelidade_resgate": 0.00529982895477077, "vas_consulta": 0.014872380930696214, "beneficios_consulta": 0.03870292726483291, "suporte_configuracao": 0.0029621604218775413, "recarga_nao_creditada": 0.024457399126058738, "cadastro_atualizacao": 0.0065511219472696135, "internet_consumo": 0.0164181064592099, "desconto_retencao": 0.013678799674999685, "conta_pagamento_confirmacao": 0.006210308145908249, "sem_correspondencia": 0.0187226718267207}, "confidence": 0.802270364964339, "input_tokens": 89, "latency_ms": 470.85514700000886} +{"id": "g0173-bonus_nao_recebido-longo_contexto-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.009891983524417584, "fidelidade_resgate": 0.000882361793776917, "internet_pacote_adicional": 0.016667486209206363, "cancelamento_linha": 7.660533765337243e-05, "negociacao_religacao": 0.00020193522881228017, "bonus_nao_recebido": 0.9619575820969803, "conta_segunda_via": 0.0006552958161616347, "desconto_retencao": 0.0005870119471312338, "troca_numero": 4.0814041860591415e-05, "recarga_realizar": 0.00015853479879878945, "suporte_chip_esim": 6.296889869254586e-05, "fidelidade_pontos": 0.0012688257752042987, "recarga_nao_creditada": 0.00027200423939602384, "conta_explicacao": 0.001479890584104749, "conta_pagamento_confirmacao": 0.0016213438073003036, "sem_correspondencia": 0.004175355900503011}, "confidence": 0.9619575820969803, "input_tokens": 90, "latency_ms": 499.6989039999562} +{"id": "g0173-bonus_nao_recebido-longo_contexto-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 99, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 246, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.03075676531697078, "bonus_nao_recebido": 0.8198200784925774, "internet_pacote_adicional": 0.02296519183045072, "sem_correspondencia": 0.12645796436000104}, "confidence": 0.8198200784925774, "input_tokens": 99, "latency_ms": 188.62489399998594} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.7320246665793368, "fidelidade_resgate": 0.009384164547334668, "beneficios_consulta": 0.11272094351496152, "fidelidade_pontos": 0.014086537935408372, "internet_pacote_adicional": 0.06523560705263146, "recarga_nao_creditada": 0.004182584100569013, "desconto_retencao": 0.004908250624232806, "sem_correspondencia": 0.057457245645525304}, "confidence": 0.7320246665793368, "input_tokens": 52, "latency_ms": 227.48104499999044} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["atendimento_humano", "beneficios_consulta", "bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 150, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_fraude": 0.03802576139841044, "parceiros_ofertas": 0.3556933859930167, "reclamacao_atendimento": 0.08336937101416887, "conta_segunda_via": 0.023845030924779086, "atendimento_humano": 0.27932097415301865, "troca_numero": 0.002999048562757634, "desconto_retencao": 0.01809601601210174, "sem_correspondencia": 0.1986504119417469}, "confidence": 0.3556933859930167, "input_tokens": 66, "latency_ms": 230.2502119999872} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.45932436467104093, "negociacao_religacao": 0.006980640433386466, "internet_pacote_adicional": 0.07698782113959311, "conta_debito_automatico_digital": 0.005149312968147165, "internet_problema_conexao": 0.02225848538603504, "desconto_retencao": 0.012474929234214723, "fidelidade_pontos": 0.09288617462493366, "fidelidade_resgate": 0.007320202022575011, "vas_cancelamento": 0.004589901986988945, "beneficios_consulta": 0.09385302896573935, "recarga_nao_creditada": 0.14123632734424887, "sem_correspondencia": 0.07693881122309672}, "confidence": 0.45932436467104093, "input_tokens": 50, "latency_ms": 314.5888120000109} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 120, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.10041752778701314, "fidelidade_pontos": 0.013298350866895167, "bonus_nao_recebido": 0.8281691953644978, "fidelidade_resgate": 0.0055136136976554635, "desconto_retencao": 0.004273186425811847, "internet_pacote_adicional": 0.007573299448337533, "recarga_nao_creditada": 0.001814739039987559, "sem_correspondencia": 0.03894008736980144}, "confidence": 0.8281691953644978, "input_tokens": 60, "latency_ms": 216.46102899995867} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.010776963446261998, "bonus_nao_recebido": 0.5863850909377106, "internet_pacote_adicional": 0.11626133712512267, "sem_correspondencia": 0.2865766084909047}, "confidence": 0.5863850909377106, "input_tokens": 44, "latency_ms": 139.9513069999898} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.7235742564287052, "desconto_retencao": 0.006017678245134557, "fidelidade_pontos": 0.00827530625594702, "fidelidade_resgate": 0.005281160377525514, "internet_pacote_adicional": 0.04199304263981581, "beneficios_consulta": 0.18474508232998074, "recarga_nao_creditada": 0.001204586297357648, "sem_correspondencia": 0.028908887425533478}, "confidence": 0.7235742564287052, "input_tokens": 55, "latency_ms": 215.74776400001383} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_contratacao": 0.009238630582692219, "conta_segunda_via": 0.0032002981923536533, "desconto_retencao": 0.0073875077464414475, "fidelidade_pontos": 0.02519832378708791, "internet_pacote_adicional": 0.11189027935580267, "suporte_sem_sinal": 0.028932241877876585, "internet_consumo": 0.024092372635874097, "internet_problema_conexao": 0.012353572129302695, "roaming_duvida": 0.0022574339648524723, "recarga_nao_creditada": 0.10746620653004449, "beneficios_consulta": 0.07753493678367314, "bonus_nao_recebido": 0.5248641399834014, "fidelidade_resgate": 0.011816822055677629, "portabilidade": 0.004200931660975662, "plano_nova_linha": 0.0046286024401099085, "sem_correspondencia": 0.04493770027383396}, "confidence": 0.5248641399834014, "input_tokens": 42, "latency_ms": 406.5449619999981} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano", "bonus_nao_recebido", "conta_contestacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"atendimento_humano": 0.3915673646492003, "conta_contestacao": 0.39917181435332394, "reclamacao_atendimento": 0.10452807305276121, "sem_correspondencia": 0.10473274794471457}, "confidence": 0.39917181435332394, "input_tokens": 71, "latency_ms": 148.26393499998858} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_resgate": 0.009220224476017282, "negociacao_divida": 0.007808520037282694, "vas_contratacao": 0.008627937738815447, "desconto_retencao": 0.010074708337419594, "vas_consulta": 0.10982197495295293, "fidelidade_pontos": 0.023147400117676176, "recarga_nao_creditada": 0.004395957391957298, "portabilidade": 0.004104383557867163, "bonus_nao_recebido": 0.42864066181557847, "conta_contestacao": 0.02028967945167215, "plano_consulta": 0.12594076323471592, "roaming_pacote": 0.001915615991998996, "beneficios_consulta": 0.06289296262931918, "conta_pagamento_confirmacao": 0.009648798663748435, "internet_pacote_adicional": 0.09921553633873303, "sem_correspondencia": 0.07425487526424521}, "confidence": 0.42864066181557847, "input_tokens": 39, "latency_ms": 387.45667000000594} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.011771947200279437, "internet_pacote_adicional": 0.054533314213777495, "fidelidade_resgate": 0.009908701339311439, "recarga_nao_creditada": 0.012125381325024094, "bonus_nao_recebido": 0.730609301154545, "fidelidade_pontos": 0.013299985850695455, "beneficios_consulta": 0.12507779954503198, "sem_correspondencia": 0.04267356937133507}, "confidence": 0.730609301154545, "input_tokens": 58, "latency_ms": 216.6601670000432} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.2176151646112484, "reclamacao_atendimento": 0.06959550314400274, "roaming_duvida": 0.005373489290571066, "fidelidade_pontos": 0.01657875309948849, "bonus_nao_recebido": 0.4754722276685127, "beneficios_consulta": 0.12677498583887306, "vas_contratacao": 0.004768617609961032, "fidelidade_resgate": 0.00855212780250103, "conta_contestacao": 0.009253346669308044, "recarga_nao_creditada": 0.0037418600486326, "desconto_retencao": 0.0024947326995308455, "sem_correspondencia": 0.05977919151736991}, "confidence": 0.4754722276685127, "input_tokens": 43, "latency_ms": 296.91906399995105} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.002930840289826128, "bonus_nao_recebido": 0.7343940277614814, "conta_segunda_via": 0.00549660777069852, "suporte_sem_sinal": 0.018168903144066145, "fidelidade_resgate": 0.004196477917714418, "desconto_retencao": 0.003007420605846892, "beneficios_consulta": 0.1094890452350369, "vas_consulta": 0.05456360019483191, "fidelidade_pontos": 0.011639569147961541, "conta_explicacao": 0.009601620511478224, "internet_pacote_adicional": 0.02061454469837259, "sem_correspondencia": 0.025897342722685283}, "confidence": 0.7343940277614814, "input_tokens": 51, "latency_ms": 297.14424100001224} +{"id": "g0176-marketplace_compra-informal_abreviado-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"seguranca_fraude": 0.0459196811199307, "marketplace_compra": 0.3307219322501893, "fidelidade_resgate": 0.029589681715157565, "marketplace_pedido": 0.09437373674013701, "parceiros_ofertas": 0.0827369808131091, "fidelidade_pontos": 0.0452469086182524, "plano_nova_linha": 0.08592331834423102, "sem_correspondencia": 0.2854877603989929}, "confidence": 0.3307219322501893, "input_tokens": 36, "latency_ms": 206.16724100000283} +{"id": "g0176-marketplace_compra-informal_abreviado-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"portabilidade": 0.011543025754638218, "parceiros_ofertas": 0.28491019799741896, "vas_contratacao": 0.01618205377532928, "vas_consulta": 0.28654628569758367, "negociacao_divida": 0.011789272070739243, "fidelidade_resgate": 0.010961633736632484, "roaming_cobranca": 0.005121394849402976, "plano_nova_linha": 0.015757558858870757, "marketplace_compra": 0.1132186218766735, "marketplace_pedido": 0.04983046804239538, "suporte_configuracao": 0.050470763412283424, "sem_correspondencia": 0.14366872392803215}, "confidence": 0.28654628569758367, "input_tokens": 41, "latency_ms": 330.548024000052} +{"id": "g0176-marketplace_compra-informal_abreviado-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.05215887658857668, "marketplace_compra": 0.32450984832283153, "marketplace_pedido": 0.10902017994622824, "conta_pagamento_confirmacao": 0.07606680392493367, "cancelamento_linha": 0.007250926882781455, "fidelidade_resgate": 0.02368733984632642, "parceiros_ofertas": 0.12943147882277442, "sem_correspondencia": 0.2778745456655476}, "confidence": 0.32450984832283153, "input_tokens": 38, "latency_ms": 222.80797599995594} +{"id": "g0176-marketplace_compra-informal_abreviado-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"negociacao_religacao": 0.012849383429235587, "fidelidade_resgate": 0.016144161820144987, "parceiros_ofertas": 0.08759383256335533, "plano_nova_linha": 0.028808846268955846, "recarga_realizar": 0.004865895519389409, "seguranca_fraude": 0.07056908280777748, "beneficios_consulta": 0.20911184585950449, "suporte_chip_esim": 0.02982006897254616, "internet_consumo": 0.06961189172016102, "roaming_duvida": 0.007859889284454222, "vas_contratacao": 0.010422964707113014, "internet_pacote_adicional": 0.1588463348469236, "marketplace_pedido": 0.046272144693568135, "conta_segunda_via": 0.021774087448954146, "marketplace_compra": 0.08615156392615332, "sem_correspondencia": 0.13929800613176327}, "confidence": 0.20911184585950449, "input_tokens": 42, "latency_ms": 402.6101929999868} +{"id": "g0176-marketplace_compra-informal_abreviado-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.04229938705934704, "fidelidade_resgate": 0.02731583701035016, "marketplace_compra": 0.09925389511705701, "sem_correspondencia": 0.8311308808132458}, "confidence": 0.8311308808132458, "input_tokens": 38, "latency_ms": 136.44494200002555} +{"id": "g0176-marketplace_compra-informal_abreviado-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.00763935751813019, "conta_vencimento": 0.003236203989417005, "recarga_realizar": 0.002784750483975989, "conta_pagamento_confirmacao": 0.01600764726118733, "marketplace_pedido": 0.033992540819410645, "seguranca_fraude": 0.021768307779609298, "parceiros_ofertas": 0.0945376550540012, "roaming_duvida": 0.00647452254678497, "marketplace_compra": 0.05572685718696352, "cancelamento_linha": 0.001362200389924095, "fidelidade_resgate": 0.010239408570813385, "plano_nova_linha": 0.00866783894538907, "plano_consulta": 0.08271284578591162, "internet_pacote_adicional": 0.4999112295899152, "suporte_sem_sinal": 0.06816976663461387, "sem_correspondencia": 0.08676886744395267}, "confidence": 0.4999112295899152, "input_tokens": 35, "latency_ms": 403.7480829999822} +{"id": "g0176-marketplace_compra-informal_abreviado-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02094946952807675, "plano_nova_linha": 0.033344923890932805, "marketplace_compra": 0.36784436682127547, "sem_correspondencia": 0.5778612397597149}, "confidence": 0.5778612397597149, "input_tokens": 39, "latency_ms": 136.95234599993} +{"id": "g0176-marketplace_compra-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"cancelamento_linha": 0.011304536089911606, "suporte_configuracao": 0.015805863105276666, "internet_pacote_adicional": 0.36386985188228066, "parceiros_ofertas": 0.06575592715960714, "conta_contestacao": 0.031778295118422006, "desconto_retencao": 0.01418747776358177, "plano_troca": 0.010180012491247822, "vas_cancelamento": 0.007544407280081165, "suporte_chip_esim": 0.010315336457544214, "vas_consulta": 0.2604772193575936, "marketplace_compra": 0.043146230993648615, "troca_numero": 0.0020653375300203835, "beneficios_consulta": 0.03860386897364508, "recarga_realizar": 0.0044642338335888, "recarga_saldo": 0.0036836797980454904, "sem_correspondencia": 0.116817722165505}, "confidence": 0.36386985188228066, "input_tokens": 36, "latency_ms": 376.3102439999102} +{"id": "g0176-marketplace_compra-informal_abreviado-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.1196043854981334, "plano_nova_linha": 0.06024730160648151, "fidelidade_resgate": 0.03868135781078519, "sem_correspondencia": 0.7814669550845998}, "confidence": 0.7814669550845998, "input_tokens": 34, "latency_ms": 130.9876239999994} +{"id": "g0176-marketplace_compra-informal_abreviado-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"parceiros_ofertas": 0.07782427821635682, "marketplace_compra": 0.09097713062582294, "recarga_realizar": 0.01589927792736743, "cadastro_atualizacao": 0.05159267687066129, "fidelidade_resgate": 0.020488280421341203, "reclamacao_atendimento": 0.07080966102313882, "internet_problema_conexao": 0.04727138490841938, "recarga_nao_creditada": 0.0192953996491544, "portabilidade": 0.00780918620882209, "negociacao_divida": 0.01486147912477182, "plano_troca": 0.015793664086728096, "conta_contestacao": 0.057006637435282816, "marketplace_pedido": 0.08470164081637485, "suporte_sem_sinal": 0.21864546428163603, "plano_nova_linha": 0.01655468127588404, "sem_correspondencia": 0.19046915712823798}, "confidence": 0.21864546428163603, "input_tokens": 37, "latency_ms": 396.5435080000361} +{"id": "g0176-marketplace_compra-informal_abreviado-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.05735093449964319, "recarga_realizar": 0.013315198298180186, "marketplace_pedido": 0.0824630667566513, "plano_nova_linha": 0.02373120818843802, "fidelidade_resgate": 0.030069992352612686, "internet_problema_conexao": 0.06842379685674102, "marketplace_compra": 0.15179923931736458, "sem_correspondencia": 0.572846563730369}, "confidence": 0.572846563730369, "input_tokens": 36, "latency_ms": 193.3757509999623} +{"id": "g0176-marketplace_compra-informal_abreviado-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.059034782197320355, "plano_nova_linha": 0.018570702146820006, "negociacao_religacao": 0.00927001312223935, "fidelidade_resgate": 0.013491133885986953, "recarga_nao_creditada": 0.016339420941302175, "vas_consulta": 0.21814216231499609, "marketplace_pedido": 0.08531123971983841, "troca_numero": 0.00276342936781739, "fidelidade_pontos": 0.030881830796897578, "marketplace_compra": 0.31553533034129677, "roaming_pacote": 0.0038007031356307743, "sem_correspondencia": 0.22685925202985413}, "confidence": 0.31553533034129677, "input_tokens": 36, "latency_ms": 259.1378810000151} +{"id": "g0177-marketplace_compra-erros_digitacao-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.14201436831046366, "marketplace_pedido": 0.10769504973519556, "parceiros_ofertas": 0.10788540461744811, "plano_troca": 0.022885957562282996, "fidelidade_resgate": 0.015232836714142287, "vas_consulta": 0.13028167091100162, "marketplace_compra": 0.21939560607525999, "sem_correspondencia": 0.2546091060742057}, "confidence": 0.2546091060742057, "input_tokens": 43, "latency_ms": 198.74945100002606} +{"id": "g0177-marketplace_compra-erros_digitacao-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"parceiros_ofertas": 0.05657970767263043, "marketplace_compra": 0.07298484747095565, "bonus_nao_recebido": 0.027988671553783012, "suporte_configuracao": 0.037872655024130966, "cadastro_atualizacao": 0.032886919997136985, "marketplace_pedido": 0.06709449271271464, "plano_troca": 0.023723335057206835, "roaming_cobranca": 0.0033501425283787236, "suporte_sem_sinal": 0.18859487063481634, "fidelidade_resgate": 0.018361140803499862, "vas_cancelamento": 0.004385934858745058, "conta_debito_automatico_digital": 0.009656532136458605, "desconto_retencao": 0.024504422294392057, "reclamacao_atendimento": 0.1920904596783458, "plano_nova_linha": 0.05578338958542872, "sem_correspondencia": 0.1841424779913763}, "confidence": 0.1920904596783458, "input_tokens": 47, "latency_ms": 437.62156799994045} +{"id": "g0177-marketplace_compra-erros_digitacao-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"recarga_realizar": 0.09787286947917974, "portabilidade": 0.010887389215776042, "marketplace_pedido": 0.1585249325809817, "marketplace_compra": 0.3956458621080532, "fidelidade_resgate": 0.014857994589699827, "cancelamento_linha": 0.003442014846064813, "conta_segunda_via": 0.03654701311215287, "plano_nova_linha": 0.015784420282512892, "internet_consumo": 0.041782841640902214, "parceiros_ofertas": 0.08881863324499273, "conta_vencimento": 0.005605183150501791, "sem_correspondencia": 0.1302308457491822}, "confidence": 0.3956458621080532, "input_tokens": 41, "latency_ms": 266.5233709999484} +{"id": "g0177-marketplace_compra-erros_digitacao-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.030163685555151865, "vas_contratacao": 0.014176754607702305, "reclamacao_atendimento": 0.05131819590006522, "suporte_sem_sinal": 0.19829026321664828, "marketplace_pedido": 0.08080978877846363, "marketplace_compra": 0.2067690986371927, "parceiros_ofertas": 0.1632325984910194, "internet_problema_conexao": 0.05276249470736063, "portabilidade": 0.010585638007144016, "plano_nova_linha": 0.008329570485425061, "troca_numero": 0.0033784223102181704, "sem_correspondencia": 0.18018348930360875}, "confidence": 0.2067690986371927, "input_tokens": 43, "latency_ms": 278.30587599999035} +{"id": "g0177-marketplace_compra-erros_digitacao-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0293125663595284, "parceiros_ofertas": 0.11044499442644409, "vas_cancelamento": 0.019731549840145555, "recarga_saldo": 0.02129822442379928, "marketplace_compra": 0.2785704773451459, "marketplace_pedido": 0.10458539582171136, "plano_nova_linha": 0.050466381765401094, "sem_correspondencia": 0.38559041001782435}, "confidence": 0.38559041001782435, "input_tokens": 48, "latency_ms": 201.85103699998308} +{"id": "g0177-marketplace_compra-erros_digitacao-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.03965141930270424, "marketplace_compra": 0.3212292140516212, "marketplace_pedido": 0.11824782739536753, "plano_nova_linha": 0.02511792960379018, "fidelidade_pontos": 0.07066578299553683, "fidelidade_resgate": 0.021780335910575422, "parceiros_ofertas": 0.1283971347742263, "sem_correspondencia": 0.2749103559661783}, "confidence": 0.3212292140516212, "input_tokens": 45, "latency_ms": 204.27024899993285} +{"id": "g0177-marketplace_compra-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_saldo": 0.01195231829565882, "parceiros_ofertas": 0.2225976892657492, "troca_numero": 0.0325232335646571, "fidelidade_pontos": 0.07089194681827704, "plano_nova_linha": 0.03725062697101618, "marketplace_pedido": 0.29960137717277324, "fidelidade_resgate": 0.03173423942824542, "sem_correspondencia": 0.293448568483623}, "confidence": 0.29960137717277324, "input_tokens": 50, "latency_ms": 191.1148700000922} +{"id": "g0177-marketplace_compra-erros_digitacao-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02914034954899636, "plano_nova_linha": 0.042122603598896566, "marketplace_compra": 0.4598407462709683, "sem_correspondencia": 0.46889630058113874}, "confidence": 0.46889630058113874, "input_tokens": 44, "latency_ms": 137.0253640000101} +{"id": "g0177-marketplace_compra-erros_digitacao-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.08411021570682581, "internet_problema_conexao": 0.04236377048051046, "suporte_chip_esim": 0.0811466357640948, "recarga_realizar": 0.11955054592383176, "marketplace_pedido": 0.08275108090825632, "vas_cancelamento": 0.008812050527814266, "plano_nova_linha": 0.16830959995476158, "marketplace_compra": 0.1129234189511205, "fidelidade_resgate": 0.027564396633956864, "plano_troca": 0.03248379479763887, "cancelamento_linha": 0.008366969644066628, "sem_correspondencia": 0.2316175207071222}, "confidence": 0.2316175207071222, "input_tokens": 45, "latency_ms": 281.4841169999909} +{"id": "g0177-marketplace_compra-erros_digitacao-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.1935496928712113, "fidelidade_resgate": 0.02534058515784252, "plano_nova_linha": 0.033340486512147695, "sem_correspondencia": 0.7477692354587985}, "confidence": 0.7477692354587985, "input_tokens": 43, "latency_ms": 139.52132099996106} +{"id": "g0177-marketplace_compra-erros_digitacao-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.3525820282545902, "plano_nova_linha": 0.05327112833821066, "fidelidade_resgate": 0.03944505275742945, "sem_correspondencia": 0.5547017906497697}, "confidence": 0.5547017906497697, "input_tokens": 49, "latency_ms": 138.28825300004155} +{"id": "g0177-marketplace_compra-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.027562510530231638, "plano_nova_linha": 0.0960723097928499, "marketplace_pedido": 0.1389552817376921, "sem_correspondencia": 0.7374098979392264}, "confidence": 0.7374098979392264, "input_tokens": 47, "latency_ms": 138.25968699995883} +{"id": "g0181-marketplace_compra-indireto_multiplo-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 0.13726453415989986, "parceiros_ofertas": 0.061803791369805204, "fidelidade_resgate": 0.010237229937924577, "marketplace_compra": 0.07434569262870132, "cadastro_atualizacao": 0.5720096202538809, "conta_contestacao": 0.008849666410628008, "troca_numero": 0.0023475314841377173, "conta_vencimento": 0.0024895551492737935, "conta_segunda_via": 0.012898320269103924, "fidelidade_pontos": 0.01905678389589478, "marketplace_pedido": 0.025404199833635194, "sem_correspondencia": 0.07329307460711464}, "confidence": 0.5720096202538809, "input_tokens": 81, "latency_ms": 300.2928170000132} +{"id": "g0181-marketplace_compra-indireto_multiplo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_pontos": 0.11479725907206069, "suporte_sem_sinal": 0.07958730690211537, "conta_vencimento": 0.003410724068080857, "marketplace_pedido": 0.11644839706357238, "plano_nova_linha": 0.01573514493652071, "roaming_duvida": 0.005627330134486771, "desconto_retencao": 0.019005307055999177, "vas_contratacao": 0.011574057331287932, "fidelidade_resgate": 0.037254696865758094, "parceiros_ofertas": 0.33518214476507097, "vas_consulta": 0.20674622600688447, "sem_correspondencia": 0.05463140579816258}, "confidence": 0.33518214476507097, "input_tokens": 56, "latency_ms": 279.64584799997283} +{"id": "g0181-marketplace_compra-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["bonus_nao_recebido"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_cancelamento": 0.03202908345929634, "reclamacao_atendimento": 0.15365482194183708, "negociacao_divida": 0.019007503154359152, "negociacao_religacao": 0.008713396816021157, "parceiros_ofertas": 0.35294209365893303, "cadastro_atualizacao": 0.0291112741751318, "conta_vencimento": 0.006639074243571154, "suporte_sem_sinal": 0.1481543416499588, "fidelidade_resgate": 0.025301572690555902, "plano_nova_linha": 0.03027444572849297, "marketplace_pedido": 0.05250463032376242, "sem_correspondencia": 0.14166776215808016}, "confidence": 0.35294209365893303, "input_tokens": 71, "latency_ms": 310.03813499989974} +{"id": "g0181-marketplace_compra-indireto_multiplo-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_resgate": 0.02802240451554682, "marketplace_compra": 0.06595955424894799, "plano_nova_linha": 0.6430043949431483, "sem_correspondencia": 0.26301364629235685}, "confidence": 0.6430043949431483, "input_tokens": 69, "latency_ms": 154.14697200003502} +{"id": "g0181-marketplace_compra-indireto_multiplo-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.005979509092205212, "conta_debito_automatico_digital": 0.0643490081402866, "fidelidade_resgate": 0.016027906293356955, "portabilidade": 0.012169869631700324, "conta_contestacao": 0.07063172561838207, "parceiros_ofertas": 0.11017558090357203, "plano_nova_linha": 0.010636449687316593, "internet_consumo": 0.0942879765043464, "marketplace_compra": 0.055764988676064234, "marketplace_pedido": 0.04024230256698305, "suporte_chip_esim": 0.07956323646337748, "roaming_duvida": 0.010942008265906656, "desconto_retencao": 0.013175969105394017, "seguranca_perda_roubo": 0.033155674830543665, "suporte_sem_sinal": 0.15664086963936, "sem_correspondencia": 0.22625692458120472}, "confidence": 0.22625692458120472, "input_tokens": 56, "latency_ms": 453.47121099996457} +{"id": "g0181-marketplace_compra-indireto_multiplo-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 164, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.10777050023553475, "seguranca_fraude": 0.04815299665164466, "fidelidade_resgate": 0.01651209671247465, "conta_contestacao": 0.041612072030283206, "vas_cancelamento": 0.0031717165017105093, "marketplace_pedido": 0.06521526288797931, "recarga_saldo": 0.004696898851116972, "plano_nova_linha": 0.05881285574236479, "conta_vencimento": 0.004823576888071766, "marketplace_compra": 0.30098019479773, "reclamacao_atendimento": 0.07973619929193161, "sem_correspondencia": 0.26851562940915774}, "confidence": 0.30098019479773, "input_tokens": 69, "latency_ms": 293.25248400004966} +{"id": "g0181-marketplace_compra-indireto_multiplo-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.12051592408073175, "marketplace_compra": 0.0412621374052126, "internet_pacote_adicional": 0.06991783321148654, "marketplace_pedido": 0.0315493931904616, "conta_contestacao": 0.07757767058677463, "plano_consulta": 0.1834543292685053, "recarga_realizar": 0.005742708049931882, "plano_nova_linha": 0.012625117409970837, "fidelidade_resgate": 0.015971453384415704, "beneficios_consulta": 0.11704448261724464, "parceiros_ofertas": 0.04749851159755851, "suporte_chip_esim": 0.05893285396895248, "roaming_cobranca": 0.005865113634910773, "negociacao_divida": 0.0139950202332431, "roaming_duvida": 0.00995073996631086, "sem_correspondencia": 0.1880967113942888}, "confidence": 0.1880967113942888, "input_tokens": 63, "latency_ms": 424.5586729999786} +{"id": "g0181-marketplace_compra-indireto_multiplo-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"parceiros_ofertas": 0.01956738537512161, "roaming_duvida": 0.008919685174700782, "cadastro_atualizacao": 0.012797113546720352, "internet_pacote_adicional": 0.8403821612999235, "roaming_pacote": 0.002216561471301899, "marketplace_pedido": 0.012950901912609517, "marketplace_compra": 0.02321522131138432, "bonus_nao_recebido": 0.009818355582570337, "fidelidade_resgate": 0.004930197276196574, "plano_nova_linha": 0.004618107355207996, "recarga_saldo": 0.002993478448808943, "sem_correspondencia": 0.057590831245454215}, "confidence": 0.8403821612999235, "input_tokens": 70, "latency_ms": 320.380235000016} +{"id": "g0181-marketplace_compra-indireto_multiplo-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 0.13217332663744702, "marketplace_pedido": 0.0907935479851019, "reclamacao_atendimento": 0.0739520101110933, "fidelidade_resgate": 0.22662904352033786, "portabilidade": 0.013237131463651401, "parceiros_ofertas": 0.1088507672656156, "conta_explicacao": 0.06790406105136734, "plano_nova_linha": 0.018544196668024437, "conta_contestacao": 0.027091798698340386, "marketplace_compra": 0.047786376302248766, "internet_pacote_adicional": 0.051884765508366404, "sem_correspondencia": 0.14115297478840558}, "confidence": 0.22662904352033786, "input_tokens": 71, "latency_ms": 317.52491500003543} +{"id": "g0181-marketplace_compra-indireto_multiplo-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.06123378119259079, "roaming_cobranca": 0.0036640218407883937, "vas_consulta": 0.06451771399306452, "troca_numero": 0.0016894973790885452, "parceiros_ofertas": 0.11603887362959021, "marketplace_pedido": 0.03996912011881016, "conta_segunda_via": 0.16469554580092122, "suporte_sem_sinal": 0.10444329664421739, "fidelidade_resgate": 0.009671685272355072, "recarga_saldo": 0.010704739935642938, "recarga_nao_creditada": 0.005802197373748481, "marketplace_compra": 0.05957711479685673, "atendimento_humano": 0.031161848412134898, "conta_pagamento_confirmacao": 0.11765258742824301, "plano_nova_linha": 0.027412256187649087, "sem_correspondencia": 0.18176571999429858}, "confidence": 0.18176571999429858, "input_tokens": 69, "latency_ms": 416.00498699995114} +{"id": "g0181-marketplace_compra-indireto_multiplo-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["marketplace_pedido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.16934761081982702, "marketplace_pedido": 0.16845063535994573, "parceiros_ofertas": 0.11314309423099177, "reclamacao_atendimento": 0.06679217977693426, "fidelidade_resgate": 0.02376633114992502, "internet_problema_conexao": 0.16079967832116057, "plano_nova_linha": 0.03074084434176095, "sem_correspondencia": 0.2669596259994547}, "confidence": 0.2669596259994547, "input_tokens": 75, "latency_ms": 224.0917609999542} +{"id": "g0181-marketplace_compra-indireto_multiplo-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 144, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.04408417384545958, "marketplace_compra": 0.1691845550547983, "fidelidade_resgate": 0.04938400665554422, "sem_correspondencia": 0.737347264444198}, "confidence": 0.737347264444198, "input_tokens": 66, "latency_ms": 152.37380500002473} +{"id": "g0184-marketplace_pedido-erros_digitacao-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.08688162915168372, "parceiros_ofertas": 0.08838217606713426, "internet_problema_conexao": 0.05845288121939211, "portabilidade": 0.021172832461005087, "marketplace_pedido": 0.25380131318642224, "fidelidade_pontos": 0.03548686911739183, "marketplace_compra": 0.09301595285889559, "sem_correspondencia": 0.3628063459380752}, "confidence": 0.3628063459380752, "input_tokens": 40, "latency_ms": 199.03421200001503} +{"id": "g0184-marketplace_pedido-erros_digitacao-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.06527179525190821, "vas_cancelamento": 0.027252476852753737, "portabilidade": 0.010781797655730958, "atendimento_humano": 0.1278262743341709, "suporte_sem_sinal": 0.16956783949561305, "roaming_duvida": 0.017254289360164824, "troca_numero": 0.00360048983898356, "plano_troca": 0.006666069896887544, "conta_explicacao": 0.05686727578426205, "parceiros_ofertas": 0.103670359381966, "conta_segunda_via": 0.06866675663273844, "seguranca_perda_roubo": 0.04736448484960351, "recarga_nao_creditada": 0.009097775507935618, "vas_contratacao": 0.015083526366508051, "marketplace_pedido": 0.09318730300190371, "sem_correspondencia": 0.1778414857888698}, "confidence": 0.1778414857888698, "input_tokens": 37, "latency_ms": 385.60822199997347} +{"id": "g0184-marketplace_pedido-erros_digitacao-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.038879613888864066, "marketplace_pedido": 0.14644688204176484, "marketplace_compra": 0.2097919261851319, "sem_correspondencia": 0.6048815778842392}, "confidence": 0.6048815778842392, "input_tokens": 42, "latency_ms": 143.7069959999917} +{"id": "g0184-marketplace_pedido-erros_digitacao-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.020844963748578513, "plano_consulta": 0.10239984734057428, "suporte_sem_sinal": 0.3020274231544112, "conta_segunda_via": 0.04595490086728554, "marketplace_pedido": 0.12604140531716324, "parceiros_ofertas": 0.02909247572458896, "recarga_saldo": 0.006859437990544686, "suporte_configuracao": 0.024892972472896013, "marketplace_compra": 0.05347225403659141, "plano_nova_linha": 0.026761099503369693, "atendimento_humano": 0.04953106429295736, "sem_correspondencia": 0.21212215555103908}, "confidence": 0.3020274231544112, "input_tokens": 35, "latency_ms": 283.6210929999652} +{"id": "g0184-marketplace_pedido-erros_digitacao-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.10414884153951073, "recarga_saldo": 0.01808570439911252, "recarga_realizar": 0.038930414847348084, "bonus_nao_recebido": 0.03499967081470193, "parceiros_ofertas": 0.0809378973243544, "marketplace_pedido": 0.27084638403500816, "marketplace_compra": 0.13243817631695046, "sem_correspondencia": 0.31961291072301373}, "confidence": 0.31961291072301373, "input_tokens": 38, "latency_ms": 198.33715900006155} +{"id": "g0184-marketplace_pedido-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_contratacao": 0.026736223153748066, "conta_contestacao": 0.08210980437712051, "cancelamento_linha": 0.006500440879740522, "portabilidade": 0.011498661187430028, "suporte_chip_esim": 0.026664746006261883, "parceiros_ofertas": 0.09174185570905964, "internet_consumo": 0.08895593451366342, "beneficios_consulta": 0.17722744376831023, "suporte_sem_sinal": 0.2271891912754525, "roaming_pacote": 0.005722807922835183, "marketplace_compra": 0.04974524107791405, "sem_correspondencia": 0.20590765012846393}, "confidence": 0.2271891912754525, "input_tokens": 39, "latency_ms": 270.54242000008344} +{"id": "g0184-marketplace_pedido-erros_digitacao-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.0388855749327152, "marketplace_pedido": 0.23257924702979343, "marketplace_compra": 0.06537729526079183, "sem_correspondencia": 0.6631578827766995}, "confidence": 0.6631578827766995, "input_tokens": 34, "latency_ms": 130.48360699997374} +{"id": "g0184-marketplace_pedido-erros_digitacao-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.04509597601160989, "vas_consulta": 0.10494044322926593, "suporte_configuracao": 0.019981402713051644, "beneficios_consulta": 0.06490590361386024, "suporte_chip_esim": 0.017950050361465648, "plano_consulta": 0.10488073427693217, "plano_nova_linha": 0.015550049804721017, "cancelamento_linha": 0.003399596749948462, "suporte_sem_sinal": 0.1657710804611877, "marketplace_pedido": 0.11888561284302032, "marketplace_compra": 0.03854432665269883, "desconto_retencao": 0.01677635296065582, "conta_debito_automatico_digital": 0.019234711120691347, "internet_consumo": 0.042958952076426464, "parceiros_ofertas": 0.0381163317796845, "sem_correspondencia": 0.18300847534478001}, "confidence": 0.18300847534478001, "input_tokens": 37, "latency_ms": 401.9226969999181} +{"id": "g0184-marketplace_pedido-erros_digitacao-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.041996906533629884, "marketplace_pedido": 0.10293603633660321, "marketplace_compra": 0.18717646363815793, "sem_correspondencia": 0.667890593491609}, "confidence": 0.667890593491609, "input_tokens": 36, "latency_ms": 133.3442779999814} +{"id": "g0184-marketplace_pedido-erros_digitacao-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.09520928881126842, "plano_nova_linha": 0.028317267671945645, "desconto_retencao": 0.09674601569417049, "recarga_saldo": 0.015649882376944316, "plano_troca": 0.04510405458044762, "roaming_duvida": 0.016982480124422307, "parceiros_ofertas": 0.04914654571652953, "recarga_realizar": 0.012636005313575031, "bonus_nao_recebido": 0.03497543029596968, "negociacao_divida": 0.027931301537246933, "marketplace_compra": 0.037406059172478655, "recarga_nao_creditada": 0.01680302917347718, "marketplace_pedido": 0.12844330988332733, "conta_vencimento": 0.02216051606116372, "conta_segunda_via": 0.03674805372589587, "sem_correspondencia": 0.3357407598611373}, "confidence": 0.3357407598611373, "input_tokens": 39, "latency_ms": 380.0529180000467} +{"id": "g0184-marketplace_pedido-erros_digitacao-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.042797786327029776, "plano_troca": 0.018137258285537663, "vas_consulta": 0.22848168090541682, "marketplace_compra": 0.1322344906687796, "conta_explicacao": 0.0515678306769014, "roaming_pacote": 0.006555527508312297, "marketplace_pedido": 0.09417171938119517, "sem_correspondencia": 0.4260537062468273}, "confidence": 0.4260537062468273, "input_tokens": 35, "latency_ms": 192.48424900001737} +{"id": "g0184-marketplace_pedido-erros_digitacao-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.08246944420328298, "marketplace_compra": 0.0403283552114934, "seguranca_perda_roubo": 0.2467467582800213, "cadastro_atualizacao": 0.030405470421005405, "conta_pagamento_confirmacao": 0.037453813072011524, "suporte_configuracao": 0.013483077811932656, "plano_consulta": 0.09046738946532226, "reclamacao_atendimento": 0.04563645823423018, "parceiros_ofertas": 0.04527797726016077, "conta_contestacao": 0.019929672434985474, "plano_troca": 0.19019237900202332, "recarga_realizar": 0.004002397104259654, "roaming_cobranca": 0.0023360898229589223, "marketplace_pedido": 0.02995023992883276, "internet_consumo": 0.02678560010930412, "sem_correspondencia": 0.09453487763817528}, "confidence": 0.2467467582800213, "input_tokens": 38, "latency_ms": 385.5087530000674} +{"id": "g0186-marketplace_pedido-emocional-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"reclamacao_atendimento": 0.11381424785504328, "beneficios_consulta": 0.12998955599445966, "seguranca_perda_roubo": 0.053711219572974596, "marketplace_compra": 0.027688359358652704, "cancelamento_linha": 0.0035890479963403828, "internet_consumo": 0.0897370100030024, "suporte_sem_sinal": 0.07022549561882765, "conta_explicacao": 0.033235115723757716, "recarga_realizar": 0.0037660998771771263, "parceiros_ofertas": 0.042756801738859054, "bonus_nao_recebido": 0.02175008613954262, "plano_consulta": 0.1903739368403383, "seguranca_fraude": 0.03828086522224013, "roaming_duvida": 0.013574158517846354, "marketplace_pedido": 0.03414133361220485, "sem_correspondencia": 0.1333666659287332}, "confidence": 0.1903739368403383, "input_tokens": 45, "latency_ms": 409.76201699993453} +{"id": "g0186-marketplace_pedido-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.014331331556651731, "parceiros_ofertas": 0.07447198074947287, "marketplace_compra": 0.050167475176048325, "sem_correspondencia": 0.861029212517827}, "confidence": 0.861029212517827, "input_tokens": 37, "latency_ms": 143.15923600008773} +{"id": "g0186-marketplace_pedido-emocional-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.07198771462280475, "conta_debito_automatico_digital": 0.007642437774543374, "marketplace_pedido": 0.07329476245878327, "parceiros_ofertas": 0.036747256257131024, "portabilidade": 0.00951291478428359, "roaming_pacote": 0.006022059047385792, "plano_consulta": 0.08870625782460224, "bonus_nao_recebido": 0.053362411482619276, "marketplace_compra": 0.22674417813839215, "internet_problema_conexao": 0.06362139849831572, "suporte_chip_esim": 0.01474328169761958, "conta_explicacao": 0.03187875657410269, "plano_troca": 0.01061456875027291, "beneficios_consulta": 0.11286104632188745, "roaming_duvida": 0.020624189502892534, "sem_correspondencia": 0.17163676626436364}, "confidence": 0.22674417813839215, "input_tokens": 45, "latency_ms": 448.1888950000439} +{"id": "g0186-marketplace_pedido-emocional-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.17376270694752835, "marketplace_pedido": 0.11944979574157266, "parceiros_ofertas": 0.06436417731375824, "sem_correspondencia": 0.6424233199971408}, "confidence": 0.6424233199971408, "input_tokens": 42, "latency_ms": 138.7064340000279} +{"id": "g0186-marketplace_pedido-emocional-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.08789192000776723, "recarga_realizar": 0.0186036539978072, "fidelidade_resgate": 0.07190271962508676, "parceiros_ofertas": 0.13794983384039972, "marketplace_pedido": 0.2622618259930751, "marketplace_compra": 0.1107859017310261, "cancelamento_linha": 0.02629712218976304, "sem_correspondencia": 0.2843070226150748}, "confidence": 0.2843070226150748, "input_tokens": 44, "latency_ms": 192.0926950000421} +{"id": "g0186-marketplace_pedido-emocional-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.20798336279367452, "marketplace_compra": 0.06639478454582072, "parceiros_ofertas": 0.0414723983626425, "sem_correspondencia": 0.6841494542978622}, "confidence": 0.6841494542978622, "input_tokens": 44, "latency_ms": 138.43187400004808} +{"id": "g0186-marketplace_pedido-emocional-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.01990320473271035, "marketplace_pedido": 0.07109173917166747, "parceiros_ofertas": 0.10402868373232686, "internet_pacote_adicional": 0.37843306707304464, "desconto_retencao": 0.0490461275037386, "seguranca_fraude": 0.06710941141372931, "roaming_duvida": 0.01362597062918912, "plano_nova_linha": 0.011485526921898475, "conta_vencimento": 0.011244493196302998, "recarga_realizar": 0.00590939755360091, "marketplace_compra": 0.05436890780274802, "sem_correspondencia": 0.2137534702690432}, "confidence": 0.37843306707304464, "input_tokens": 42, "latency_ms": 271.2371669999811} +{"id": "g0186-marketplace_pedido-emocional-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.06369490128982885, "suporte_sem_sinal": 0.23638938191242975, "seguranca_fraude": 0.1815491603199455, "roaming_duvida": 0.027435393799577698, "roaming_pacote": 0.009237568756658071, "marketplace_pedido": 0.11445184711775297, "marketplace_compra": 0.059821411521573276, "conta_vencimento": 0.017097350082566215, "recarga_realizar": 0.014149523234743451, "parceiros_ofertas": 0.05869656757491404, "recarga_saldo": 0.008685282366832477, "sem_correspondencia": 0.20879161202317764}, "confidence": 0.23638938191242975, "input_tokens": 40, "latency_ms": 276.11684900000455} +{"id": "g0186-marketplace_pedido-emocional-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.013436415314056632, "parceiros_ofertas": 0.0782992248506704, "seguranca_fraude": 0.05327783557242335, "marketplace_pedido": 0.15722332989978757, "marketplace_compra": 0.19252652046403138, "recarga_realizar": 0.005905990058918423, "troca_numero": 0.022473614798931868, "sem_correspondencia": 0.47685706904118036}, "confidence": 0.47685706904118036, "input_tokens": 44, "latency_ms": 190.97723699997005} +{"id": "g0186-marketplace_pedido-emocional-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.1371738504521206, "parceiros_ofertas": 0.06415299517372236, "marketplace_compra": 0.07635710615983922, "sem_correspondencia": 0.7223160482143178}, "confidence": 0.7223160482143178, "input_tokens": 45, "latency_ms": 138.7539459999516} +{"id": "g0186-marketplace_pedido-emocional-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.05961785776410255, "marketplace_pedido": 0.3440693200266752, "marketplace_compra": 0.08645740602315845, "sem_correspondencia": 0.5098554161860638}, "confidence": 0.5098554161860638, "input_tokens": 41, "latency_ms": 137.0806889999585} +{"id": "g0186-marketplace_pedido-emocional-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.18441052893494328, "conta_debito_automatico_digital": 0.027911900244227072, "plano_consulta": 0.06057241728059208, "reclamacao_atendimento": 0.056883761157133686, "parceiros_ofertas": 0.18319413213677396, "marketplace_pedido": 0.19187747167445465, "portabilidade": 0.018073251224152855, "sem_correspondencia": 0.2770765373477224}, "confidence": 0.2770765373477224, "input_tokens": 48, "latency_ms": 219.65819699994427} +{"id": "g0187-marketplace_pedido-longo_contexto-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 227, "length_bucket": "longo"}, "pred": "vas_consulta", "probabilities": {"conta_explicacao": 0.03610980201238653, "reclamacao_atendimento": 0.06665432569549289, "suporte_sem_sinal": 0.1841610702248477, "vas_consulta": 0.28077811493034444, "troca_numero": 0.002331143518638742, "vas_cancelamento": 0.004040460172815834, "parceiros_ofertas": 0.018703701301193237, "portabilidade": 0.006822926111454018, "internet_consumo": 0.01519276507651838, "negociacao_divida": 0.0053413492628841645, "marketplace_pedido": 0.12262543504985693, "marketplace_compra": 0.12036556960721913, "fidelidade_pontos": 0.008168948025598912, "conta_debito_automatico_digital": 0.0059532300677365285, "suporte_chip_esim": 0.007494147066506797, "sem_correspondencia": 0.11525701187650578}, "confidence": 0.28077811493034444, "input_tokens": 85, "latency_ms": 488.87496000008923} +{"id": "g0187-marketplace_pedido-longo_contexto-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 216, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.24362390144360507, "parceiros_ofertas": 0.11087803046950562, "marketplace_pedido": 0.18849056116533752, "sem_correspondencia": 0.4570075069215518}, "confidence": 0.4570075069215518, "input_tokens": 89, "latency_ms": 163.99619699996038} +{"id": "g0187-marketplace_pedido-longo_contexto-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.2089481966491068, "parceiros_ofertas": 0.054231494955959116, "marketplace_compra": 0.17223352593194716, "sem_correspondencia": 0.5645867824629869}, "confidence": 0.5645867824629869, "input_tokens": 74, "latency_ms": 154.9911439999505} +{"id": "g0187-marketplace_pedido-longo_contexto-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"parceiros_ofertas": 0.06604823433208334, "reclamacao_atendimento": 0.1616894593740471, "internet_problema_conexao": 0.04806129980053026, "conta_explicacao": 0.04470403467470388, "cancelamento_linha": 0.13070936427986604, "marketplace_compra": 0.042398389191934525, "beneficios_consulta": 0.1072215506403434, "fidelidade_pontos": 0.03685754889515667, "suporte_sem_sinal": 0.1391840420336423, "marketplace_pedido": 0.0772184799766998, "recarga_nao_creditada": 0.005178051040444238, "sem_correspondencia": 0.1407295457605484}, "confidence": 0.1616894593740471, "input_tokens": 74, "latency_ms": 314.8223550000466} +{"id": "g0187-marketplace_pedido-longo_contexto-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_explicacao": 0.03725743276412863, "internet_consumo": 0.03453174962414545, "recarga_saldo": 0.004033165965074832, "marketplace_pedido": 0.04355252513870352, "internet_problema_conexao": 0.05091800144446082, "beneficios_consulta": 0.0274754779996561, "vas_consulta": 0.13475854632091455, "marketplace_compra": 0.07311291213560425, "parceiros_ofertas": 0.027996290344762195, "internet_pacote_adicional": 0.105777903898722, "seguranca_fraude": 0.290676681833916, "sem_correspondencia": 0.1699093125299117}, "confidence": 0.290676681833916, "input_tokens": 76, "latency_ms": 316.9278509999458} +{"id": "g0187-marketplace_pedido-longo_contexto-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"seguranca_fraude": 0.037188734157875304, "internet_pacote_adicional": 0.28081926173848093, "seguranca_perda_roubo": 0.041567540874944346, "marketplace_pedido": 0.07444479176075475, "vas_consulta": 0.31193175323622485, "marketplace_compra": 0.05241558229418887, "parceiros_ofertas": 0.022112978205282418, "conta_pagamento_confirmacao": 0.015924181488841144, "bonus_nao_recebido": 0.009437191122115478, "conta_contestacao": 0.022583122870597768, "recarga_saldo": 0.002891744665282006, "sem_correspondencia": 0.1286831175854121}, "confidence": 0.31193175323622485, "input_tokens": 71, "latency_ms": 313.9364740000019} +{"id": "g0187-marketplace_pedido-longo_contexto-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 162, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.13159013480790663, "marketplace_compra": 0.08623323294246667, "parceiros_ofertas": 0.04363606352696154, "sem_correspondencia": 0.7385405687226652}, "confidence": 0.7385405687226652, "input_tokens": 72, "latency_ms": 148.82633199999873} +{"id": "g0187-marketplace_pedido-longo_contexto-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.14818769803783072, "marketplace_pedido": 0.0645032827891654, "parceiros_ofertas": 0.05574318063067779, "sem_correspondencia": 0.731565838542326}, "confidence": 0.731565838542326, "input_tokens": 68, "latency_ms": 149.2522909999252} +{"id": "g0187-marketplace_pedido-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_nova_linha": 0.04424256370289706, "parceiros_ofertas": 0.14165065898980092, "vas_consulta": 0.3855674189611343, "fidelidade_resgate": 0.014680145014428424, "vas_contratacao": 0.018618933483672263, "marketplace_compra": 0.04088426299485224, "roaming_cobranca": 0.005940767351792661, "cadastro_atualizacao": 0.07580902275639215, "reclamacao_atendimento": 0.07026722141472133, "negociacao_divida": 0.009035737072799031, "portabilidade": 0.01300160560800273, "sem_correspondencia": 0.18030166264950695}, "confidence": 0.3855674189611343, "input_tokens": 73, "latency_ms": 306.6063200000144} +{"id": "g0187-marketplace_pedido-longo_contexto-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 165, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"seguranca_fraude": 0.034931907552151344, "vas_cancelamento": 0.011610259961547197, "roaming_duvida": 0.010565794673295202, "conta_segunda_via": 0.04140006986018667, "desconto_retencao": 0.019962066055914416, "suporte_configuracao": 0.024742101793427215, "conta_contestacao": 0.06215374897362542, "recarga_saldo": 0.009574686721019344, "parceiros_ofertas": 0.02021752040206338, "roaming_cobranca": 0.008100585540882981, "negociacao_divida": 0.01341747289380603, "vas_consulta": 0.36120011474304553, "marketplace_compra": 0.06837160528699673, "internet_pacote_adicional": 0.1423335901297154, "marketplace_pedido": 0.07772473687418639, "sem_correspondencia": 0.09369373853813676}, "confidence": 0.36120011474304553, "input_tokens": 69, "latency_ms": 441.81001800006925} +{"id": "g0187-marketplace_pedido-longo_contexto-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 152, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.12757932664530997, "parceiros_ofertas": 0.049016540906707165, "marketplace_pedido": 0.19191207766860435, "sem_correspondencia": 0.6314920547793785}, "confidence": 0.6314920547793785, "input_tokens": 66, "latency_ms": 149.27073599994856} +{"id": "g0187-marketplace_pedido-longo_contexto-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 200, "length_bucket": "longo"}, "pred": "vas_consulta", "probabilities": {"reclamacao_atendimento": 0.06078002746206773, "atendimento_humano": 0.10518796991770457, "desconto_retencao": 0.018498961321752067, "cadastro_atualizacao": 0.04105855994577825, "cancelamento_linha": 0.02405473833288609, "internet_consumo": 0.020407667868207705, "parceiros_ofertas": 0.15297739571046418, "marketplace_pedido": 0.10050820797957415, "marketplace_compra": 0.13060038101888236, "conta_debito_automatico_digital": 0.00438202741718078, "portabilidade": 0.006057563847366607, "negociacao_religacao": 0.008227188335539124, "seguranca_perda_roubo": 0.02544642300241048, "vas_consulta": 0.20765765504471045, "roaming_pacote": 0.0022417391251440605, "sem_correspondencia": 0.0919134936703314}, "confidence": 0.20765765504471045, "input_tokens": 82, "latency_ms": 458.34364899997126} +{"id": "g0189-parceiros_ofertas-curto_neutro-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.6972002115659515, "beneficios_consulta": 0.09908926203331267, "vas_contratacao": 0.010742119082348378, "sem_correspondencia": 0.19296840731838752}, "confidence": 0.6972002115659515, "input_tokens": 30, "latency_ms": 132.669696999983} +{"id": "g0189-parceiros_ofertas-curto_neutro-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 0.0031121321808913155, "marketplace_pedido": 0.013182669816619391, "cadastro_atualizacao": 0.010485622051704573, "beneficios_consulta": 0.01079428377191404, "marketplace_compra": 0.0255490801038729, "vas_contratacao": 0.0029725271604371857, "recarga_realizar": 0.0006676660819553487, "conta_explicacao": 0.004248578547273863, "vas_consulta": 0.05298257594470598, "parceiros_ofertas": 0.8319567403199303, "plano_nova_linha": 0.002283656260540447, "sem_correspondencia": 0.04176446776015466}, "confidence": 0.8319567403199303, "input_tokens": 31, "latency_ms": 270.2784390000943} +{"id": "g0189-parceiros_ofertas-curto_neutro-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"conta_debito_automatico_digital": 0.01923204945901004, "marketplace_pedido": 0.04579664364403439, "fidelidade_resgate": 0.007644248610819001, "vas_contratacao": 0.006355195264810354, "vas_cancelamento": 0.002586921194467276, "bonus_nao_recebido": 0.009528084595970258, "reclamacao_atendimento": 0.025682249870360132, "marketplace_compra": 0.042445059589002826, "beneficios_consulta": 0.16560511183064824, "cadastro_atualizacao": 0.017144458256651455, "desconto_retencao": 0.008754713403728796, "conta_vencimento": 0.003241911509359832, "parceiros_ofertas": 0.5371370876580853, "plano_troca": 0.005394960252787246, "conta_segunda_via": 0.006296039983562865, "sem_correspondencia": 0.09715526487670201}, "confidence": 0.5371370876580853, "input_tokens": 32, "latency_ms": 396.7184090000728} +{"id": "g0189-parceiros_ofertas-curto_neutro-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_pacote": 0.0032101579991172433, "cadastro_atualizacao": 0.031725331269300286, "internet_consumo": 0.028575833101768908, "vas_contratacao": 0.007317492071663946, "marketplace_compra": 0.038386202294013495, "marketplace_pedido": 0.025423289509502203, "beneficios_consulta": 0.06256489283809034, "conta_explicacao": 0.018218852079048626, "parceiros_ofertas": 0.6197885700652722, "plano_nova_linha": 0.0089859429140712, "atendimento_humano": 0.018528012049778966, "sem_correspondencia": 0.13727542380837257}, "confidence": 0.6197885700652722, "input_tokens": 30, "latency_ms": 261.90551599995615} +{"id": "g0189-parceiros_ofertas-curto_neutro-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.02079911010271649, "parceiros_ofertas": 0.7107719871972957, "beneficios_consulta": 0.07564928592243629, "sem_correspondencia": 0.19277961677755148}, "confidence": 0.7107719871972957, "input_tokens": 32, "latency_ms": 131.7246039999418} +{"id": "g0189-parceiros_ofertas-curto_neutro-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.008870340007017521, "beneficios_consulta": 0.007829526596787841, "vas_contratacao": 0.001964163772345632, "parceiros_ofertas": 0.9406378531593902, "conta_segunda_via": 0.0028161895006260733, "marketplace_compra": 0.010080932574496633, "negociacao_divida": 0.0016110196747170175, "sem_correspondencia": 0.026189974714619046}, "confidence": 0.9406378531593902, "input_tokens": 32, "latency_ms": 194.47406599999795} +{"id": "g0189-parceiros_ofertas-curto_neutro-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"cancelamento_linha": 0.00622729061907974, "seguranca_perda_roubo": 0.035566489547307775, "marketplace_pedido": 0.04756439024940224, "marketplace_compra": 0.14351841566773924, "desconto_retencao": 0.03084045410609974, "cadastro_atualizacao": 0.028815414273480458, "reclamacao_atendimento": 0.03524813741960891, "beneficios_consulta": 0.45604585836750877, "vas_contratacao": 0.010295820249873433, "suporte_chip_esim": 0.015368886965662272, "negociacao_religacao": 0.006864848897264078, "sem_correspondencia": 0.1836439936369733}, "confidence": 0.45604585836750877, "input_tokens": 33, "latency_ms": 304.3196609999086} +{"id": "g0189-parceiros_ofertas-curto_neutro-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.37710368984475445, "beneficios_consulta": 0.15440142298491133, "vas_contratacao": 0.019638052393105367, "sem_correspondencia": 0.4488568347772289}, "confidence": 0.4488568347772289, "input_tokens": 32, "latency_ms": 135.12052900000526} +{"id": "g0189-parceiros_ofertas-curto_neutro-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 29, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.6291445335495264, "beneficios_consulta": 0.061434110944419175, "vas_contratacao": 0.012822600690452178, "sem_correspondencia": 0.29659875481560233}, "confidence": 0.6291445335495264, "input_tokens": 29, "latency_ms": 130.94781799998145} +{"id": "g0189-parceiros_ofertas-curto_neutro-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.005206749858769848, "parceiros_ofertas": 0.9402633461515192, "beneficios_consulta": 0.008718205756953755, "roaming_duvida": 0.00116577234142953, "vas_contratacao": 0.0009626454130988233, "cadastro_atualizacao": 0.005361504473868888, "marketplace_compra": 0.008750633478204027, "sem_correspondencia": 0.0295711425261559}, "confidence": 0.9402633461515192, "input_tokens": 30, "latency_ms": 196.3175930000034} +{"id": "g0189-parceiros_ofertas-curto_neutro-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.41205554187097265, "fidelidade_pontos": 0.046580629783922134, "beneficios_consulta": 0.29762734403219204, "troca_numero": 0.002005014897097846, "roaming_duvida": 0.006215113046136259, "atendimento_humano": 0.03585819326129966, "marketplace_pedido": 0.026735744783847517, "seguranca_perda_roubo": 0.0171014544334724, "plano_nova_linha": 0.01074752449133492, "vas_contratacao": 0.008881338364601686, "marketplace_compra": 0.02729535605654772, "sem_correspondencia": 0.10889674497857521}, "confidence": 0.41205554187097265, "input_tokens": 31, "latency_ms": 262.7696240000432} +{"id": "g0189-parceiros_ofertas-curto_neutro-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.547189290705413, "beneficios_consulta": 0.10037340139657203, "vas_contratacao": 0.014744632753821374, "sem_correspondencia": 0.3376926751441936}, "confidence": 0.547189290705413, "input_tokens": 30, "latency_ms": 130.7393529999672} +{"id": "g0190-parceiros_ofertas-informal_abreviado-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.06903761145478883, "marketplace_compra": 0.07833004943525425, "marketplace_pedido": 0.038717144272041606, "vas_contratacao": 0.006482586745393429, "desconto_retencao": 0.007518978266880146, "parceiros_ofertas": 0.7038566577012622, "troca_numero": 0.0015968116985987193, "sem_correspondencia": 0.09446016042578083}, "confidence": 0.7038566577012622, "input_tokens": 34, "latency_ms": 188.70446400001128} +{"id": "g0190-parceiros_ofertas-informal_abreviado-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.11087270596351688, "suporte_sem_sinal": 0.08061858099534788, "cadastro_atualizacao": 0.030426482970836343, "marketplace_pedido": 0.03621155693595564, "fidelidade_pontos": 0.027330370053555132, "vas_contratacao": 0.0077858253631418435, "portabilidade": 0.004506947844960178, "marketplace_compra": 0.09657901325367108, "vas_cancelamento": 0.003163221459480303, "parceiros_ofertas": 0.5123932851471467, "plano_nova_linha": 0.01060147934045371, "sem_correspondencia": 0.07951053067193431}, "confidence": 0.5123932851471467, "input_tokens": 40, "latency_ms": 274.8989280000842} +{"id": "g0190-parceiros_ofertas-informal_abreviado-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.2329814000740694, "vas_contratacao": 0.02993446611341551, "parceiros_ofertas": 0.20920461387405734, "marketplace_pedido": 0.06436465385123066, "seguranca_perda_roubo": 0.042188230123480094, "vas_cancelamento": 0.01415922498511325, "marketplace_compra": 0.05020583771675623, "sem_correspondencia": 0.3569615732618775}, "confidence": 0.3569615732618775, "input_tokens": 37, "latency_ms": 201.15028700001858} +{"id": "g0190-parceiros_ofertas-informal_abreviado-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 0.21806317176882545, "beneficios_consulta": 0.07480379059913292, "conta_segunda_via": 0.040453265627170575, "suporte_sem_sinal": 0.13375389336164814, "marketplace_compra": 0.051923642866751066, "negociacao_divida": 0.00631129683787705, "troca_numero": 0.0022340004397514196, "vas_contratacao": 0.01253933902701151, "suporte_chip_esim": 0.008247055896785272, "parceiros_ofertas": 0.33620300286271815, "marketplace_pedido": 0.02803211795201686, "sem_correspondencia": 0.08743542276031162}, "confidence": 0.33620300286271815, "input_tokens": 30, "latency_ms": 281.2531700000136} +{"id": "g0190-parceiros_ofertas-informal_abreviado-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.15129616905891952, "recarga_saldo": 0.007124239136404206, "marketplace_pedido": 0.08213017162629925, "vas_contratacao": 0.03448678191816782, "conta_segunda_via": 0.05210072191651215, "conta_debito_automatico_digital": 0.007737497824319864, "beneficios_consulta": 0.144126773350354, "sem_correspondencia": 0.5209976451690232}, "confidence": 0.5209976451690232, "input_tokens": 38, "latency_ms": 215.1553400000239} +{"id": "g0190-parceiros_ofertas-informal_abreviado-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["vas_contratacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 0.007862359667497711, "vas_contratacao": 0.017610168717091295, "beneficios_consulta": 0.047136336997872896, "internet_pacote_adicional": 0.299273052769267, "parceiros_ofertas": 0.46794327805214947, "marketplace_pedido": 0.0221636745498743, "marketplace_compra": 0.03592797490339902, "sem_correspondencia": 0.10208315434284827}, "confidence": 0.46794327805214947, "input_tokens": 36, "latency_ms": 198.48773399996844} +{"id": "g0190-parceiros_ofertas-informal_abreviado-06-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.35687495075631775, "marketplace_pedido": 0.054929529613171435, "marketplace_compra": 0.08302134461003567, "internet_consumo": 0.04528698053852425, "suporte_chip_esim": 0.020682616621612384, "beneficios_consulta": 0.15368618414594645, "vas_contratacao": 0.011235425499873433, "sem_correspondencia": 0.2742829682145186}, "confidence": 0.35687495075631775, "input_tokens": 37, "latency_ms": 197.63976399997318} +{"id": "g0190-parceiros_ofertas-informal_abreviado-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.27597626446145757, "marketplace_pedido": 0.0585914204248688, "vas_contratacao": 0.018502540485761998, "recarga_saldo": 0.004981641549781741, "parceiros_ofertas": 0.14691579023767995, "beneficios_consulta": 0.039358380329718494, "conta_vencimento": 0.005877941719570993, "internet_consumo": 0.03512194676642747, "conta_explicacao": 0.028048456970484345, "marketplace_compra": 0.20832113470559346, "roaming_pacote": 0.002793125980589372, "sem_correspondencia": 0.17551135636806578}, "confidence": 0.27597626446145757, "input_tokens": 38, "latency_ms": 260.56536100009} +{"id": "g0190-parceiros_ofertas-informal_abreviado-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.16087754907246393, "internet_pacote_adicional": 0.22256021787487948, "conta_contestacao": 0.02704983467231594, "recarga_nao_creditada": 0.0018435721700770446, "marketplace_pedido": 0.024748167880215846, "parceiros_ofertas": 0.38701869465067, "desconto_retencao": 0.010020301270172333, "vas_contratacao": 0.0053940180360208855, "marketplace_compra": 0.040066452931706784, "internet_problema_conexao": 0.01590188341800155, "negociacao_divida": 0.00619429790393799, "sem_correspondencia": 0.09832501011953823}, "confidence": 0.38701869465067, "input_tokens": 38, "latency_ms": 276.0760429999891} +{"id": "g0190-parceiros_ofertas-informal_abreviado-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 0.0044931633136652835, "beneficios_consulta": 0.10565732884105866, "bonus_nao_recebido": 0.14768965150308322, "marketplace_compra": 0.038548524399629844, "parceiros_ofertas": 0.4213831312866702, "vas_contratacao": 0.012097636847959226, "marketplace_pedido": 0.04287982990771984, "sem_correspondencia": 0.2272507339002137}, "confidence": 0.4213831312866702, "input_tokens": 34, "latency_ms": 201.65491499994914} +{"id": "g0190-parceiros_ofertas-informal_abreviado-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"plano_troca": 0.020692356219874083, "marketplace_pedido": 0.07879381736918098, "beneficios_consulta": 0.1639399849428793, "reclamacao_atendimento": 0.04893554442937781, "conta_explicacao": 0.031576954269459764, "vas_contratacao": 0.013334906846306848, "parceiros_ofertas": 0.23051883602308346, "suporte_sem_sinal": 0.11018371735956126, "marketplace_compra": 0.1471662094886351, "negociacao_divida": 0.010959296640371392, "negociacao_religacao": 0.0063907421155470715, "sem_correspondencia": 0.13750763429572294}, "confidence": 0.23051883602308346, "input_tokens": 34, "latency_ms": 279.0894009999647} +{"id": "g0190-parceiros_ofertas-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.02255389211980436, "atendimento_humano": 0.0938340101900553, "marketplace_pedido": 0.07625262091881295, "bonus_nao_recebido": 0.03224287350252356, "marketplace_compra": 0.12912961023976857, "beneficios_consulta": 0.2534560395344516, "plano_consulta": 0.1323118725879722, "sem_correspondencia": 0.26021908090661144}, "confidence": 0.26021908090661144, "input_tokens": 35, "latency_ms": 197.53313199998956} +{"id": "g0194-parceiros_ofertas-longo_contexto-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.036552110030449794, "marketplace_compra": 0.0626733110865345, "vas_contratacao": 0.010519881939076573, "beneficios_consulta": 0.06647364337085783, "parceiros_ofertas": 0.7110943900225825, "roaming_pacote": 0.006150324405055488, "negociacao_divida": 0.011636460329314634, "sem_correspondencia": 0.09489987881612867}, "confidence": 0.7110943900225825, "input_tokens": 66, "latency_ms": 211.00105500011068} +{"id": "g0194-parceiros_ofertas-longo_contexto-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.004770407570634031, "parceiros_ofertas": 0.7132372535880558, "marketplace_pedido": 0.02314191780740089, "vas_cancelamento": 0.0015898590988190908, "seguranca_perda_roubo": 0.0035515562315860346, "conta_debito_automatico_digital": 0.002607417145952117, "recarga_realizar": 0.0015627019620543649, "beneficios_consulta": 0.055206182641732944, "bonus_nao_recebido": 0.006157916326286753, "reclamacao_atendimento": 0.01455018381561304, "marketplace_compra": 0.10695370849005341, "sem_correspondencia": 0.06667089532181156}, "confidence": 0.7132372535880558, "input_tokens": 67, "latency_ms": 322.43134700001974} +{"id": "g0194-parceiros_ofertas-longo_contexto-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"internet_pacote_adicional": 0.283485590619541, "atendimento_humano": 0.05598280190681256, "suporte_chip_esim": 0.0071993223190326555, "conta_segunda_via": 0.014570150483669293, "vas_contratacao": 0.01159182187656363, "marketplace_pedido": 0.020807985158242327, "recarga_realizar": 0.0022370221496456617, "recarga_nao_creditada": 0.0013655691835128632, "seguranca_perda_roubo": 0.006845146864153966, "marketplace_compra": 0.037917617602504, "beneficios_consulta": 0.08818131660619383, "negociacao_divida": 0.007658928611337407, "internet_problema_conexao": 0.010434474766903162, "parceiros_ofertas": 0.335589825169398, "internet_consumo": 0.04749940695008429, "sem_correspondencia": 0.06863301973240538}, "confidence": 0.335589825169398, "input_tokens": 69, "latency_ms": 439.36961500003235} +{"id": "g0194-parceiros_ofertas-longo_contexto-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 0.0014418176163364246, "desconto_retencao": 0.03581260066522472, "plano_troca": 0.012942427901708766, "reclamacao_atendimento": 0.04697515083994443, "recarga_realizar": 0.007607412218446031, "vas_contratacao": 0.020490802645975102, "seguranca_perda_roubo": 0.015461890366405086, "atendimento_humano": 0.035594782923571384, "recarga_saldo": 0.008991736726389048, "parceiros_ofertas": 0.5828079464219522, "conta_contestacao": 0.023909505559144416, "marketplace_pedido": 0.02785774549324628, "marketplace_compra": 0.027764251874941612, "negociacao_religacao": 0.003952673961244037, "beneficios_consulta": 0.07916393036601772, "sem_correspondencia": 0.0692253244194527}, "confidence": 0.5828079464219522, "input_tokens": 72, "latency_ms": 401.19710099997974} +{"id": "g0194-parceiros_ofertas-longo_contexto-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"bonus_nao_recebido": 0.026511514364983384, "marketplace_pedido": 0.055913704765671375, "roaming_pacote": 0.0011536891375512571, "conta_contestacao": 0.016958140383637445, "conta_vencimento": 0.0016786516505734384, "beneficios_consulta": 0.054609987372816936, "plano_nova_linha": 0.002082948644146641, "cancelamento_linha": 0.0005337896459071432, "conta_pagamento_confirmacao": 0.007074805358965209, "marketplace_compra": 0.1735880687254891, "parceiros_ofertas": 0.5547198222809516, "atendimento_humano": 0.026874055863409508, "vas_contratacao": 0.0031970026750580546, "portabilidade": 0.002102413982937704, "fidelidade_resgate": 0.004237372099397645, "sem_correspondencia": 0.06876403304850356}, "confidence": 0.5547198222809516, "input_tokens": 62, "latency_ms": 390.60621800001627} +{"id": "g0194-parceiros_ofertas-longo_contexto-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.7084652640708752, "beneficios_consulta": 0.09066326753773303, "vas_contratacao": 0.014376286409761536, "sem_correspondencia": 0.1864951819816302}, "confidence": 0.7084652640708752, "input_tokens": 69, "latency_ms": 149.8212510000485} +{"id": "g0194-parceiros_ofertas-longo_contexto-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_explicacao": 0.014821740917710135, "conta_pagamento_confirmacao": 0.014322280998835037, "vas_contratacao": 0.004413324443683888, "marketplace_pedido": 0.018215768185547553, "plano_nova_linha": 0.006519352603917398, "internet_pacote_adicional": 0.12539352577321153, "beneficios_consulta": 0.043327723046486834, "negociacao_divida": 0.005102522712209502, "roaming_pacote": 0.0010513430545738283, "marketplace_compra": 0.03934123398672616, "parceiros_ofertas": 0.6286789825394342, "suporte_configuracao": 0.007498628054443437, "fidelidade_resgate": 0.004982234018828504, "suporte_sem_sinal": 0.04329001565778291, "seguranca_perda_roubo": 0.0013761309784549565, "sem_correspondencia": 0.04166519302815412}, "confidence": 0.6286789825394342, "input_tokens": 64, "latency_ms": 437.48811299997215} +{"id": "g0194-parceiros_ofertas-longo_contexto-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.03395208327658062, "vas_contratacao": 0.013601687671888015, "recarga_nao_creditada": 0.0010250435394669436, "conta_vencimento": 0.002780278898543744, "recarga_saldo": 0.0016962551663692038, "negociacao_divida": 0.003876493759577134, "parceiros_ofertas": 0.8071255645374595, "vas_cancelamento": 0.001018142904883267, "desconto_retencao": 0.022032949968316715, "beneficios_consulta": 0.03932068478174647, "marketplace_compra": 0.022879855598081592, "sem_correspondencia": 0.050690959897086794}, "confidence": 0.8071255645374595, "input_tokens": 70, "latency_ms": 293.0580560000635} +{"id": "g0194-parceiros_ofertas-longo_contexto-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.5905272232623274, "marketplace_compra": 0.04958407842552487, "vas_contratacao": 0.008305749670287601, "beneficios_consulta": 0.07742675220757532, "internet_consumo": 0.07991478413533902, "marketplace_pedido": 0.029785578404689317, "recarga_nao_creditada": 0.0010318821065452223, "sem_correspondencia": 0.16342395178771127}, "confidence": 0.5905272232623274, "input_tokens": 56, "latency_ms": 213.0415079999466} +{"id": "g0194-parceiros_ofertas-longo_contexto-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.016087998124271582, "cadastro_atualizacao": 0.033809126305073066, "marketplace_compra": 0.04765217502998272, "beneficios_consulta": 0.09196667613002187, "marketplace_pedido": 0.030052804240471236, "parceiros_ofertas": 0.6007572569150508, "roaming_cobranca": 0.0028718896959097234, "sem_correspondencia": 0.17680207355921906}, "confidence": 0.6007572569150508, "input_tokens": 64, "latency_ms": 217.91381599996384} +{"id": "g0194-parceiros_ofertas-longo_contexto-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_segunda_via": 0.013659633829126114, "marketplace_pedido": 0.025191713514942655, "plano_troca": 0.003454000952897072, "marketplace_compra": 0.10956249490841613, "parceiros_ofertas": 0.7779956601381044, "vas_contratacao": 0.003205472648941531, "beneficios_consulta": 0.0193216230604501, "sem_correspondencia": 0.04760940094712199}, "confidence": 0.7779956601381044, "input_tokens": 64, "latency_ms": 218.4394840001005} +{"id": "g0199-suporte_sem_sinal-regionalismo-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_saldo": 0.002361073495411056, "plano_consulta": 0.11419901754325588, "conta_debito_automatico_digital": 0.029205288160545625, "suporte_sem_sinal": 0.47069006249318407, "suporte_configuracao": 0.017582506715109053, "suporte_chip_esim": 0.004439370902031916, "atendimento_humano": 0.07806336478189936, "conta_explicacao": 0.019345839427868754, "roaming_cobranca": 0.002881708216071793, "conta_contestacao": 0.020122789731995962, "reclamacao_atendimento": 0.04151694286770704, "plano_nova_linha": 0.016395388892555728, "negociacao_religacao": 0.004072078682860096, "internet_problema_conexao": 0.031128616510729425, "internet_consumo": 0.020272937564082723, "sem_correspondencia": 0.1277230140146915}, "confidence": 0.47069006249318407, "input_tokens": 55, "latency_ms": 447.1773349999921} +{"id": "g0199-suporte_sem_sinal-regionalismo-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.006533085590858549, "conta_vencimento": 0.00399270406020045, "vas_contratacao": 0.007416877153632151, "vas_cancelamento": 0.006437156575279065, "internet_pacote_adicional": 0.12171174132407675, "internet_problema_conexao": 0.22485630866675418, "roaming_cobranca": 0.004637505220714762, "suporte_chip_esim": 0.0299799766398975, "suporte_sem_sinal": 0.2384088993665241, "suporte_configuracao": 0.03986034766359822, "plano_nova_linha": 0.008503600638225651, "conta_debito_automatico_digital": 0.012556839266537157, "troca_numero": 0.0012165549689324585, "negociacao_divida": 0.005969912988323235, "conta_contestacao": 0.055773487099502715, "sem_correspondencia": 0.23214500277694305}, "confidence": 0.2384088993665241, "input_tokens": 53, "latency_ms": 428.49238899998454} +{"id": "g0199-suporte_sem_sinal-regionalismo-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.007837263297935448, "internet_problema_conexao": 0.17204678298938175, "suporte_sem_sinal": 0.6255694769374848, "sem_correspondencia": 0.19454647677519807}, "confidence": 0.6255694769374848, "input_tokens": 51, "latency_ms": 148.1124379999983} +{"id": "g0199-suporte_sem_sinal-regionalismo-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7740657208305418, "bonus_nao_recebido": 0.014934478806349783, "suporte_configuracao": 0.023562201909311964, "suporte_chip_esim": 0.005926972637200935, "internet_problema_conexao": 0.061759879677455845, "negociacao_religacao": 0.008467031789506169, "roaming_cobranca": 0.0036729547516824697, "sem_correspondencia": 0.10761075959795101}, "confidence": 0.7740657208305418, "input_tokens": 59, "latency_ms": 226.94171099999494} +{"id": "g0199-suporte_sem_sinal-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.0115446084290967, "plano_nova_linha": 0.012346739857823075, "roaming_pacote": 0.006662962982779439, "internet_problema_conexao": 0.22231307771311434, "conta_vencimento": 0.005864405970357425, "internet_consumo": 0.06707262741284219, "conta_debito_automatico_digital": 0.04439429147834799, "vas_cancelamento": 0.01972013484490165, "atendimento_humano": 0.13350241868448545, "vas_contratacao": 0.011196276996755863, "suporte_configuracao": 0.059453216098997806, "recarga_saldo": 0.004639467565825151, "cancelamento_linha": 0.019450136960075068, "seguranca_fraude": 0.13826235655949093, "suporte_chip_esim": 0.050644747913754624, "sem_correspondencia": 0.19293253053135231}, "confidence": 0.22231307771311434, "input_tokens": 53, "latency_ms": 401.7313760000434} +{"id": "g0199-suporte_sem_sinal-regionalismo-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9137189357058093, "negociacao_religacao": 0.001897834009461787, "internet_problema_conexao": 0.01551996826207069, "sem_correspondencia": 0.06886326202265827}, "confidence": 0.9137189357058093, "input_tokens": 48, "latency_ms": 143.2850150000604} +{"id": "g0199-suporte_sem_sinal-regionalismo-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"cadastro_atualizacao": 0.02791478584691265, "negociacao_religacao": 0.006200693355712058, "suporte_sem_sinal": 0.15480742869214434, "internet_pacote_adicional": 0.17690014291374967, "internet_problema_conexao": 0.18206606241530127, "vas_consulta": 0.19688853011788462, "conta_explicacao": 0.012751539774249589, "suporte_chip_esim": 0.015300516496652575, "vas_contratacao": 0.007816944960585404, "recarga_saldo": 0.0030111376195025388, "plano_nova_linha": 0.008103097538065172, "suporte_configuracao": 0.02339003907729052, "atendimento_humano": 0.02670406094946896, "internet_consumo": 0.04585327066050726, "troca_numero": 0.0011997667235394535, "sem_correspondencia": 0.11109198285843391}, "confidence": 0.19688853011788462, "input_tokens": 51, "latency_ms": 409.3424610000511} +{"id": "g0199-suporte_sem_sinal-regionalismo-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_vencimento": 0.0023423711839359834, "atendimento_humano": 0.1083461561112469, "fidelidade_resgate": 0.01102526648105045, "suporte_chip_esim": 0.02336906974350097, "negociacao_religacao": 0.003962253002879689, "desconto_retencao": 0.021687764170115944, "suporte_sem_sinal": 0.4948931050315139, "internet_problema_conexao": 0.08635581825620381, "vas_contratacao": 0.005235933560986567, "suporte_configuracao": 0.040357264423767136, "portabilidade": 0.002776395237736944, "seguranca_perda_roubo": 0.11169424607552406, "conta_explicacao": 0.00886861290448738, "roaming_pacote": 0.004118029286095379, "plano_troca": 0.004382392200376723, "sem_correspondencia": 0.07058532233057817}, "confidence": 0.4948931050315139, "input_tokens": 57, "latency_ms": 402.92802700002994} +{"id": "g0199-suporte_sem_sinal-regionalismo-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_consulta": 0.15647593271758722, "suporte_chip_esim": 0.010205498982080716, "negociacao_religacao": 0.005561492452447705, "internet_problema_conexao": 0.0906130008544, "conta_segunda_via": 0.016326541217918388, "atendimento_humano": 0.06466233039457442, "seguranca_fraude": 0.09594577631308882, "suporte_sem_sinal": 0.3576519817289597, "suporte_configuracao": 0.028468532726370538, "seguranca_perda_roubo": 0.05153516723198491, "vas_contratacao": 0.007827431960447587, "sem_correspondencia": 0.11472631342014002}, "confidence": 0.3576519817289597, "input_tokens": 49, "latency_ms": 328.8410540000086} +{"id": "g0199-suporte_sem_sinal-regionalismo-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7745059493233426, "conta_explicacao": 0.010966575283863363, "internet_problema_conexao": 0.05652668962845065, "negociacao_religacao": 0.006492215511026583, "fidelidade_resgate": 0.015581997837033021, "suporte_configuracao": 0.025177357028115403, "suporte_chip_esim": 0.0036316618151805277, "sem_correspondencia": 0.10711755357298784}, "confidence": 0.7745059493233426, "input_tokens": 51, "latency_ms": 225.56452799994986} +{"id": "g0199-suporte_sem_sinal-regionalismo-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_consumo": 0.02269246512507225, "suporte_chip_esim": 0.009538064278026512, "suporte_sem_sinal": 0.7751952058015936, "troca_numero": 0.00042358882898770435, "suporte_configuracao": 0.007922531677432508, "recarga_saldo": 0.00037199481215968516, "beneficios_consulta": 0.01882033709725058, "seguranca_perda_roubo": 0.022396013987152085, "internet_problema_conexao": 0.024164131677480143, "reclamacao_atendimento": 0.03898820104128083, "negociacao_religacao": 0.0014781841803199747, "sem_correspondencia": 0.07800928149324406}, "confidence": 0.7751952058015936, "input_tokens": 51, "latency_ms": 306.50520899996536} +{"id": "g0199-suporte_sem_sinal-regionalismo-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.749870759321652, "negociacao_religacao": 0.005496897138496044, "negociacao_divida": 0.008440539971707604, "internet_problema_conexao": 0.07062853705042256, "suporte_chip_esim": 0.01093841318140781, "suporte_configuracao": 0.031948412941131245, "conta_segunda_via": 0.0122073029062839, "sem_correspondencia": 0.11046913748889882}, "confidence": 0.749870759321652, "input_tokens": 48, "latency_ms": 221.55367399989245} +{"id": "g0200-suporte_sem_sinal-emocional-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.8795600730082409, "internet_problema_conexao": 0.012501664739139336, "negociacao_religacao": 0.0051932410566488145, "sem_correspondencia": 0.10274502119597095}, "confidence": 0.8795600730082409, "input_tokens": 42, "latency_ms": 143.19277999993574} +{"id": "g0200-suporte_sem_sinal-emocional-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.03254150128079408, "suporte_chip_esim": 0.005860145697007577, "negociacao_religacao": 0.006437660736780231, "roaming_duvida": 0.010816823670240528, "internet_problema_conexao": 0.4583225934029598, "suporte_sem_sinal": 0.2648132368293556, "negociacao_divida": 0.005216119318648039, "conta_contestacao": 0.0384678500485904, "vas_cancelamento": 0.003930408372739941, "recarga_realizar": 0.0017454757194475905, "atendimento_humano": 0.03783325424341518, "sem_correspondencia": 0.13401493068002104}, "confidence": 0.4583225934029598, "input_tokens": 48, "latency_ms": 307.2595309999997} +{"id": "g0200-suporte_sem_sinal-emocional-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.006229153632789228, "suporte_chip_esim": 0.007738748202141334, "roaming_duvida": 0.02662491885771447, "suporte_configuracao": 0.027538788349404316, "internet_problema_conexao": 0.012743218368412822, "vas_cancelamento": 0.012291024985287457, "suporte_sem_sinal": 0.8285870856721748, "sem_correspondencia": 0.07824706193207566}, "confidence": 0.8285870856721748, "input_tokens": 50, "latency_ms": 222.9146770000625} +{"id": "g0200-suporte_sem_sinal-emocional-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9115289670738048, "internet_problema_conexao": 0.028118493693326616, "negociacao_religacao": 0.002505626521228396, "sem_correspondencia": 0.05784691271164021}, "confidence": 0.9115289670738048, "input_tokens": 48, "latency_ms": 146.37944899993727} +{"id": "g0200-suporte_sem_sinal-emocional-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.008211695885685497, "internet_pacote_adicional": 0.24515060675563258, "suporte_chip_esim": 0.016298156834443085, "vas_contratacao": 0.008609978747900355, "conta_pagamento_confirmacao": 0.018573774451740757, "internet_problema_conexao": 0.04161122492167012, "suporte_sem_sinal": 0.2776421093900734, "conta_contestacao": 0.03423862639646419, "troca_numero": 0.07941762489111827, "beneficios_consulta": 0.048805426758853326, "suporte_configuracao": 0.03120279070936923, "sem_correspondencia": 0.19023798425704921}, "confidence": 0.2776421093900734, "input_tokens": 44, "latency_ms": 292.2939840000254} +{"id": "g0200-suporte_sem_sinal-emocional-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.020615235083843123, "conta_segunda_via": 0.006020573000769007, "negociacao_religacao": 0.0030850111675676337, "conta_vencimento": 0.0016825512376474109, "suporte_chip_esim": 0.1228904805350877, "internet_problema_conexao": 0.02502940050051336, "suporte_sem_sinal": 0.7686963719465688, "sem_correspondencia": 0.05198037652800298}, "confidence": 0.7686963719465688, "input_tokens": 47, "latency_ms": 217.38201699997717} +{"id": "g0200-suporte_sem_sinal-emocional-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.04796972789294316, "fidelidade_pontos": 0.033879607340038906, "recarga_realizar": 0.002083849824936819, "negociacao_religacao": 0.005392275193325223, "conta_explicacao": 0.009983547793515263, "roaming_cobranca": 0.021558051562463452, "suporte_chip_esim": 0.007619709578287136, "suporte_configuracao": 0.02510305823932326, "internet_problema_conexao": 0.04201218786954654, "roaming_duvida": 0.015722064034149358, "suporte_sem_sinal": 0.6904505373903342, "sem_correspondencia": 0.09822538328113664}, "confidence": 0.6904505373903342, "input_tokens": 43, "latency_ms": 305.7611269999825} +{"id": "g0200-suporte_sem_sinal-emocional-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.06580216170527843, "cancelamento_linha": 0.017330837763664633, "suporte_sem_sinal": 0.3842990975597218, "negociacao_religacao": 0.010627876807911685, "internet_problema_conexao": 0.09828505633979513, "seguranca_perda_roubo": 0.15337265651958734, "suporte_chip_esim": 0.010298307801846422, "sem_correspondencia": 0.2599840055021946}, "confidence": 0.3842990975597218, "input_tokens": 43, "latency_ms": 213.96278700001403} +{"id": "g0200-suporte_sem_sinal-emocional-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.0072601074825422345, "reclamacao_atendimento": 0.11530980553780024, "suporte_sem_sinal": 0.6166008556070162, "suporte_configuracao": 0.026772005948759822, "plano_consulta": 0.04250184301555532, "roaming_cobranca": 0.002595800590328009, "internet_problema_conexao": 0.03648325356637556, "fidelidade_pontos": 0.011949175445032595, "bonus_nao_recebido": 0.016069052646841265, "negociacao_religacao": 0.0038182607393361704, "suporte_chip_esim": 0.0038765002909559635, "sem_correspondencia": 0.1167633391294567}, "confidence": 0.6166008556070162, "input_tokens": 42, "latency_ms": 294.42482000001746} +{"id": "g0200-suporte_sem_sinal-emocional-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.17772263288035706, "suporte_sem_sinal": 0.4523401639523122, "negociacao_religacao": 0.012229851540817543, "sem_correspondencia": 0.3577073516265132}, "confidence": 0.4523401639523122, "input_tokens": 44, "latency_ms": 141.72001499991893} +{"id": "g0200-suporte_sem_sinal-emocional-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.03650346471446053, "suporte_sem_sinal": 0.8089392943235066, "negociacao_religacao": 0.0060248473934216605, "sem_correspondencia": 0.1485323935686112}, "confidence": 0.8089392943235066, "input_tokens": 40, "latency_ms": 142.55228399997577} +{"id": "g0200-suporte_sem_sinal-emocional-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.8845453981945114, "internet_problema_conexao": 0.021490067543788825, "negociacao_religacao": 0.01074443865676092, "sem_correspondencia": 0.08322009560493886}, "confidence": 0.8845453981945114, "input_tokens": 46, "latency_ms": 143.27628900002765} +{"id": "g0201-suporte_sem_sinal-longo_contexto-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 240, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7380190078846489, "portabilidade": 0.002044406139485404, "suporte_configuracao": 0.01163520412627659, "negociacao_religacao": 0.0021473540654634556, "suporte_chip_esim": 0.004559973465387331, "internet_problema_conexao": 0.03950268926785302, "troca_numero": 0.0005754037089085344, "sem_correspondencia": 0.20151596134197672}, "confidence": 0.7380190078846489, "input_tokens": 96, "latency_ms": 239.0240959999801} +{"id": "g0201-suporte_sem_sinal-longo_contexto-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 226, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0018455538858903624, "suporte_sem_sinal": 0.9249140133544413, "internet_problema_conexao": 0.03805637159367558, "sem_correspondencia": 0.03518406116599268}, "confidence": 0.9249140133544413, "input_tokens": 96, "latency_ms": 172.88842499999646} +{"id": "g0201-suporte_sem_sinal-longo_contexto-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.16187312724161568, "suporte_configuracao": 0.030912443088607904, "cadastro_atualizacao": 0.013996483347481837, "suporte_chip_esim": 0.19468868697742592, "negociacao_religacao": 0.0031572695826608765, "fidelidade_pontos": 0.00555253850770652, "suporte_sem_sinal": 0.5005867930422686, "sem_correspondencia": 0.08923265821223265}, "confidence": 0.5005867930422686, "input_tokens": 84, "latency_ms": 241.1259240000163} +{"id": "g0201-suporte_sem_sinal-longo_contexto-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.06814017169036958, "negociacao_religacao": 0.002505694058509478, "suporte_sem_sinal": 0.7941957738061298, "sem_correspondencia": 0.13515836044499116}, "confidence": 0.7941957738061298, "input_tokens": 88, "latency_ms": 171.23047799998403} +{"id": "g0201-suporte_sem_sinal-longo_contexto-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.05094060243555802, "suporte_sem_sinal": 0.6098109263926501, "suporte_chip_esim": 0.10015197716194064, "vas_cancelamento": 0.015380192565673736, "marketplace_compra": 0.0049637805939190685, "internet_problema_conexao": 0.06945565026387276, "negociacao_religacao": 0.0036696460965220386, "sem_correspondencia": 0.14562722448986362}, "confidence": 0.6098109263926501, "input_tokens": 86, "latency_ms": 247.22510100002637} +{"id": "g0201-suporte_sem_sinal-longo_contexto-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 254, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.46052196215029595, "negociacao_religacao": 0.007503156038177537, "internet_problema_conexao": 0.3974106831891844, "sem_correspondencia": 0.13456419862234212}, "confidence": 0.46052196215029595, "input_tokens": 96, "latency_ms": 170.84105900005397} +{"id": "g0201-suporte_sem_sinal-longo_contexto-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 216, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.11161900899044612, "marketplace_pedido": 0.00537537252875841, "recarga_saldo": 0.0011358862409159287, "roaming_duvida": 0.004894164648391588, "suporte_chip_esim": 0.02893553640214522, "seguranca_fraude": 0.026120582107280278, "conta_explicacao": 0.010916279271961916, "negociacao_religacao": 0.0052921239277394505, "suporte_sem_sinal": 0.25488687902792234, "vas_contratacao": 0.002545309386970457, "conta_debito_automatico_digital": 0.0079876933724663, "internet_problema_conexao": 0.17784386318938644, "parceiros_ofertas": 0.007804939468371757, "plano_consulta": 0.01296435364753565, "suporte_configuracao": 0.03828611798879287, "sem_correspondencia": 0.3033918898009153}, "confidence": 0.3033918898009153, "input_tokens": 87, "latency_ms": 512.4793029999637} +{"id": "g0201-suporte_sem_sinal-longo_contexto-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 209, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.006335150851672755, "internet_problema_conexao": 0.09502003943674515, "suporte_sem_sinal": 0.7833902139873565, "sem_correspondencia": 0.11525459572422551}, "confidence": 0.7833902139873565, "input_tokens": 86, "latency_ms": 167.62230900008035} +{"id": "g0201-suporte_sem_sinal-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 224, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.009668793097043346, "internet_problema_conexao": 0.5284026624976399, "suporte_configuracao": 0.05555729692173167, "sem_correspondencia": 0.40637124748358516}, "confidence": 0.5284026624976399, "input_tokens": 86, "latency_ms": 165.13137300000835} +{"id": "g0201-suporte_sem_sinal-longo_contexto-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 216, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"troca_numero": 0.0005833362950119507, "suporte_configuracao": 0.012316357637603666, "suporte_chip_esim": 0.0031617072697925773, "negociacao_religacao": 0.0015389155962863285, "suporte_sem_sinal": 0.8198127941754316, "roaming_pacote": 0.0012917357105947976, "internet_problema_conexao": 0.03984814604615628, "sem_correspondencia": 0.12144700726912275}, "confidence": 0.8198127941754316, "input_tokens": 90, "latency_ms": 234.8991769999884} +{"id": "g0201-suporte_sem_sinal-longo_contexto-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"marketplace_pedido": 0.020000074990097202, "troca_numero": 0.0014409607481658806, "fidelidade_resgate": 0.010013195220995473, "parceiros_ofertas": 0.014701002962002668, "roaming_pacote": 0.003184100062777291, "suporte_configuracao": 0.043420931483662294, "plano_nova_linha": 0.008199447216440328, "suporte_sem_sinal": 0.4650103666358798, "internet_problema_conexao": 0.20540789726227043, "negociacao_religacao": 0.00730024777819625, "suporte_chip_esim": 0.022573341735328628, "sem_correspondencia": 0.19874843390418376}, "confidence": 0.4650103666358798, "input_tokens": 84, "latency_ms": 315.9793830000126} +{"id": "g0201-suporte_sem_sinal-longo_contexto-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 97, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.1372151714132775, "suporte_sem_sinal": 0.6121052091742396, "conta_vencimento": 0.0009062362641866871, "negociacao_religacao": 0.0014234442925034497, "recarga_realizar": 0.0008438584299452375, "parceiros_ofertas": 0.011686201559016842, "suporte_configuracao": 0.014228325765349693, "suporte_chip_esim": 0.0038839742778808985, "fidelidade_pontos": 0.003735466506986191, "reclamacao_atendimento": 0.0444362735709614, "conta_debito_automatico_digital": 0.0023489923457631983, "sem_correspondencia": 0.16718684639988932}, "confidence": 0.6121052091742396, "input_tokens": 97, "latency_ms": 363.4978439999941} +{"id": "g0203-suporte_configuracao-curto_neutro-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.03110115614198579, "vas_consulta": 0.08663222971049037, "reclamacao_atendimento": 0.04450673626552051, "seguranca_fraude": 0.02476283544586165, "conta_explicacao": 0.011599291159209948, "internet_problema_conexao": 0.03951463490543751, "parceiros_ofertas": 0.03203178581607262, "marketplace_compra": 0.01490097498484319, "internet_pacote_adicional": 0.07064469184966643, "suporte_configuracao": 0.4558171944909438, "suporte_sem_sinal": 0.07542445538723638, "sem_correspondencia": 0.11306401384273176}, "confidence": 0.4558171944909438, "input_tokens": 38, "latency_ms": 312.2429289999218} +{"id": "g0203-suporte_configuracao-curto_neutro-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.09665720340312968, "seguranca_fraude": 0.08185973167071563, "seguranca_perda_roubo": 0.07921033496465676, "vas_cancelamento": 0.009285591711354478, "suporte_configuracao": 0.402814902230064, "desconto_retencao": 0.02737456051055708, "suporte_sem_sinal": 0.13627040633677778, "roaming_pacote": 0.005151653290220759, "negociacao_religacao": 0.004629729865379383, "conta_vencimento": 0.005909520774367875, "suporte_chip_esim": 0.014827146464147936, "sem_correspondencia": 0.13600921877862865}, "confidence": 0.402814902230064, "input_tokens": 35, "latency_ms": 295.76452199989944} +{"id": "g0203-suporte_configuracao-curto_neutro-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.037238544553992114, "suporte_chip_esim": 0.007368304071167311, "internet_problema_conexao": 0.1296866048644285, "plano_consulta": 0.04121143242289965, "suporte_sem_sinal": 0.1291562278506033, "seguranca_fraude": 0.029513285505869367, "conta_explicacao": 0.011789953899603843, "reclamacao_atendimento": 0.08078796164468237, "internet_consumo": 0.05600485775977118, "suporte_configuracao": 0.362732726939445, "internet_pacote_adicional": 0.022396317915733297, "sem_correspondencia": 0.09211378257180404}, "confidence": 0.362732726939445, "input_tokens": 38, "latency_ms": 319.59485400000176} +{"id": "g0203-suporte_configuracao-curto_neutro-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.011707116620755336, "conta_explicacao": 0.03593516652040323, "conta_segunda_via": 0.08254698502506438, "suporte_sem_sinal": 0.1460946024693673, "suporte_chip_esim": 0.03722283171333422, "conta_vencimento": 0.006172187505647598, "internet_problema_conexao": 0.0401318065423817, "seguranca_fraude": 0.1090913468125106, "conta_debito_automatico_digital": 0.0494039980345555, "roaming_duvida": 0.013164359818723466, "seguranca_perda_roubo": 0.05862458308123402, "conta_contestacao": 0.055588896230452864, "suporte_configuracao": 0.10617450417050664, "recarga_nao_creditada": 0.0035529098709941773, "parceiros_ofertas": 0.03601152379415743, "sem_correspondencia": 0.20857718178991153}, "confidence": 0.20857718178991153, "input_tokens": 37, "latency_ms": 438.7038819999134} +{"id": "g0203-suporte_configuracao-curto_neutro-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.01467807927948417, "roaming_duvida": 0.010279176507835658, "plano_nova_linha": 0.01388857200639055, "portabilidade": 0.01005113752435001, "vas_consulta": 0.06565070738371612, "suporte_chip_esim": 0.008654398634085092, "bonus_nao_recebido": 0.009152103925165998, "troca_numero": 0.0032459654990629264, "internet_problema_conexao": 0.2835723391055308, "suporte_sem_sinal": 0.156021993554596, "suporte_configuracao": 0.29639332768858734, "sem_correspondencia": 0.12841219889119532}, "confidence": 0.29639332768858734, "input_tokens": 34, "latency_ms": 287.90448400002333} +{"id": "g0203-suporte_configuracao-curto_neutro-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.06548812631674919, "suporte_configuracao": 0.5027739730096511, "suporte_chip_esim": 0.00947480783840748, "sem_correspondencia": 0.4222630928351922}, "confidence": 0.5027739730096511, "input_tokens": 35, "latency_ms": 144.6096800000305} +{"id": "g0203-suporte_configuracao-curto_neutro-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.03048965163370957, "suporte_chip_esim": 0.021888130569919523, "suporte_configuracao": 0.4858295645429519, "sem_correspondencia": 0.46179265325341906}, "confidence": 0.4858295645429519, "input_tokens": 34, "latency_ms": 141.7825639999819} +{"id": "g0203-suporte_configuracao-curto_neutro-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_segunda_via": 0.06399331641233307, "beneficios_consulta": 0.12735360172902335, "roaming_pacote": 0.009739021244586228, "suporte_sem_sinal": 0.145482740888373, "suporte_configuracao": 0.044656620742674916, "negociacao_divida": 0.01019578558266576, "seguranca_perda_roubo": 0.08490938234632446, "portabilidade": 0.01509806711628298, "internet_problema_conexao": 0.025979815510260594, "internet_consumo": 0.05799659400824229, "fidelidade_resgate": 0.019784689743526276, "plano_consulta": 0.10422095838485697, "suporte_chip_esim": 0.023847530239115698, "conta_pagamento_confirmacao": 0.059308656081648495, "seguranca_fraude": 0.06407571237870369, "sem_correspondencia": 0.1433575075913822}, "confidence": 0.145482740888373, "input_tokens": 32, "latency_ms": 424.9131839999336} +{"id": "g0203-suporte_configuracao-curto_neutro-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.026172077756553485, "suporte_chip_esim": 0.011261195277899382, "reclamacao_atendimento": 0.0783099192533033, "conta_contestacao": 0.030574538053247453, "suporte_configuracao": 0.5067109196609608, "bonus_nao_recebido": 0.00858764863619956, "suporte_sem_sinal": 0.10411092086292571, "sem_correspondencia": 0.23427278049891023}, "confidence": 0.5067109196609608, "input_tokens": 35, "latency_ms": 220.8321350000233} +{"id": "g0203-suporte_configuracao-curto_neutro-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_nova_linha": 0.03446083287777144, "suporte_configuracao": 0.28798873439383976, "suporte_chip_esim": 0.022843492243399054, "recarga_realizar": 0.003410364644104996, "internet_pacote_adicional": 0.2924784842520317, "suporte_sem_sinal": 0.15753499333660556, "internet_problema_conexao": 0.025196605486653045, "sem_correspondencia": 0.17608649276559443}, "confidence": 0.2924784842520317, "input_tokens": 34, "latency_ms": 214.5471159999488} +{"id": "g0203-suporte_configuracao-curto_neutro-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 0.12853193372859573, "internet_pacote_adicional": 0.16350422913793636, "fidelidade_resgate": 0.014613662948461689, "marketplace_pedido": 0.029874989971576654, "suporte_configuracao": 0.3037609479187123, "bonus_nao_recebido": 0.009382738797339184, "vas_consulta": 0.11446280112347659, "suporte_chip_esim": 0.007269069137534144, "plano_troca": 0.00991001266457615, "internet_problema_conexao": 0.04379278451990884, "beneficios_consulta": 0.0734169488312929, "sem_correspondencia": 0.1014798812205895}, "confidence": 0.3037609479187123, "input_tokens": 32, "latency_ms": 293.3558400000038} +{"id": "g0203-suporte_configuracao-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.0361361461636554, "suporte_sem_sinal": 0.28938799719192837, "suporte_chip_esim": 0.03017844406655224, "sem_correspondencia": 0.644297412577864}, "confidence": 0.644297412577864, "input_tokens": 32, "latency_ms": 140.99742300004436} +{"id": "g0204-suporte_configuracao-informal_abreviado-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.48968789369086463, "suporte_chip_esim": 0.05189124535869396, "portabilidade": 0.021718839355381332, "cadastro_atualizacao": 0.060183961420844936, "suporte_sem_sinal": 0.16558230054327244, "roaming_cobranca": 0.004064943207941965, "internet_problema_conexao": 0.0192971883006637, "sem_correspondencia": 0.18757362812233702}, "confidence": 0.48968789369086463, "input_tokens": 37, "latency_ms": 217.69448899999588} +{"id": "g0204-suporte_configuracao-informal_abreviado-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_consulta": 0.08633792366916895, "beneficios_consulta": 0.06226319215287688, "suporte_sem_sinal": 0.09574823870669968, "conta_debito_automatico_digital": 0.026143810072659694, "recarga_nao_creditada": 0.006116386075783677, "suporte_configuracao": 0.24984817776043317, "suporte_chip_esim": 0.021435478606298432, "internet_problema_conexao": 0.06596696175455685, "recarga_realizar": 0.006297648006437205, "vas_consulta": 0.039337690436640385, "cadastro_atualizacao": 0.023366993356476455, "seguranca_fraude": 0.044634934468373376, "roaming_duvida": 0.020077325195859447, "portabilidade": 0.014237324018034316, "conta_segunda_via": 0.017185095251426967, "sem_correspondencia": 0.22100282046827452}, "confidence": 0.24984817776043317, "input_tokens": 38, "latency_ms": 452.5855900000124} +{"id": "g0204-suporte_configuracao-informal_abreviado-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.3089787214371436, "suporte_sem_sinal": 0.2599776261310684, "portabilidade": 0.019402903496333414, "roaming_duvida": 0.019256683996554867, "suporte_chip_esim": 0.00803623495820517, "beneficios_consulta": 0.047866938180214924, "internet_problema_conexao": 0.07564612111672918, "sem_correspondencia": 0.26083477068375044}, "confidence": 0.3089787214371436, "input_tokens": 42, "latency_ms": 222.85800099996322} +{"id": "g0204-suporte_configuracao-informal_abreviado-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.3498912227992274, "suporte_chip_esim": 0.01932828748739892, "fidelidade_pontos": 0.06994831855974992, "negociacao_religacao": 0.07894893226473261, "roaming_duvida": 0.02279395835615544, "conta_contestacao": 0.02399434739573993, "recarga_realizar": 0.006612649226630145, "recarga_saldo": 0.0036303126240157064, "beneficios_consulta": 0.08344652710606158, "portabilidade": 0.011935212810976908, "troca_numero": 0.003267751795899298, "internet_problema_conexao": 0.034152997317635395, "suporte_sem_sinal": 0.1040916822772948, "cadastro_atualizacao": 0.027155190817548927, "marketplace_pedido": 0.026157394227199676, "sem_correspondencia": 0.13464521493373333}, "confidence": 0.3498912227992274, "input_tokens": 35, "latency_ms": 384.776092999914} +{"id": "g0204-suporte_configuracao-informal_abreviado-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"vas_consulta": 0.11784327677707498, "seguranca_fraude": 0.04502383121885922, "suporte_configuracao": 0.3562953071868262, "recarga_realizar": 0.00477896284494438, "conta_debito_automatico_digital": 0.008446304591681782, "plano_troca": 0.0073351845450474774, "internet_problema_conexao": 0.0278725676652803, "bonus_nao_recebido": 0.010032619900931208, "suporte_chip_esim": 0.02599623010845629, "internet_consumo": 0.06630240000024587, "suporte_sem_sinal": 0.16397143311269075, "sem_correspondencia": 0.1661018820479615}, "confidence": 0.3562953071868262, "input_tokens": 37, "latency_ms": 312.8785549999975} +{"id": "g0204-suporte_configuracao-informal_abreviado-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.277629715112559, "internet_problema_conexao": 0.10248015512569537, "plano_consulta": 0.07708478302380892, "beneficios_consulta": 0.0864414237017698, "plano_troca": 0.008154381414002692, "conta_debito_automatico_digital": 0.033874192787096205, "suporte_sem_sinal": 0.1492298458025469, "troca_numero": 0.0021833943667731175, "suporte_chip_esim": 0.010326705381690312, "bonus_nao_recebido": 0.035025702419156104, "negociacao_divida": 0.005321873113024696, "sem_correspondencia": 0.2122478277518769}, "confidence": 0.277629715112559, "input_tokens": 35, "latency_ms": 293.2574129999921} +{"id": "g0204-suporte_configuracao-informal_abreviado-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"bonus_nao_recebido": 0.05510498056826236, "suporte_sem_sinal": 0.2013253513353313, "suporte_configuracao": 0.45548178473072726, "suporte_chip_esim": 0.007017880482099564, "internet_problema_conexao": 0.07160459258767052, "conta_vencimento": 0.0053354304655800445, "cancelamento_linha": 0.004667690824688668, "sem_correspondencia": 0.19946228900564028}, "confidence": 0.45548178473072726, "input_tokens": 38, "latency_ms": 224.38567100005002} +{"id": "g0204-suporte_configuracao-informal_abreviado-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.017528565975983644, "internet_problema_conexao": 0.012419379582298669, "suporte_configuracao": 0.6297387019582001, "sem_correspondencia": 0.3403133524835176}, "confidence": 0.6297387019582001, "input_tokens": 39, "latency_ms": 144.9009020000176} +{"id": "g0204-suporte_configuracao-informal_abreviado-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_contestacao": 0.0600037568530147, "suporte_configuracao": 0.4371705877249759, "cadastro_atualizacao": 0.032915485861533755, "suporte_sem_sinal": 0.15709858454668096, "recarga_realizar": 0.00460874359662204, "internet_problema_conexao": 0.04900612935408966, "suporte_chip_esim": 0.03363840455834889, "sem_correspondencia": 0.22555830750473407}, "confidence": 0.4371705877249759, "input_tokens": 40, "latency_ms": 218.6023629999454} +{"id": "g0204-suporte_configuracao-informal_abreviado-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.03633610595138929, "recarga_realizar": 0.005035611423121499, "suporte_chip_esim": 0.018328186444615476, "plano_nova_linha": 0.023461750186893917, "suporte_configuracao": 0.3840253718201776, "internet_pacote_adicional": 0.10356670798908525, "conta_vencimento": 0.003477984867256336, "beneficios_consulta": 0.05125199347825244, "bonus_nao_recebido": 0.007262082897279462, "conta_pagamento_confirmacao": 0.011444361148943911, "suporte_sem_sinal": 0.1698198497147506, "sem_correspondencia": 0.1859899940782342}, "confidence": 0.3840253718201776, "input_tokens": 35, "latency_ms": 296.16951999992125} +{"id": "g0204-suporte_configuracao-informal_abreviado-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 0.1728238980451967, "negociacao_religacao": 0.006512736234165753, "beneficios_consulta": 0.09312134613355487, "conta_contestacao": 0.040165101873857835, "recarga_realizar": 0.00432771508419477, "marketplace_pedido": 0.017086785978893928, "plano_nova_linha": 0.0185903243801362, "fidelidade_pontos": 0.0346546596917116, "suporte_chip_esim": 0.034266402470496025, "conta_debito_automatico_digital": 0.01965910089683802, "reclamacao_atendimento": 0.05118792338918398, "conta_explicacao": 0.023634233538144415, "suporte_configuracao": 0.30169205099679924, "internet_problema_conexao": 0.03462713352058112, "conta_segunda_via": 0.01329108847134034, "sem_correspondencia": 0.1343594992949052}, "confidence": 0.30169205099679924, "input_tokens": 38, "latency_ms": 422.66232299994044} +{"id": "g0204-suporte_configuracao-informal_abreviado-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.009303000318138877, "suporte_configuracao": 0.31380520936744, "suporte_chip_esim": 0.010248765893447824, "seguranca_fraude": 0.10996566551555222, "internet_problema_conexao": 0.07512332897822349, "negociacao_divida": 0.010287973644597919, "suporte_sem_sinal": 0.24719275356269158, "sem_correspondencia": 0.22407330271990808}, "confidence": 0.31380520936744, "input_tokens": 40, "latency_ms": 217.3168839999562} +{"id": "g0206-suporte_configuracao-regionalismo-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"recarga_saldo": 0.00514776826125038, "vas_contratacao": 0.010934267356012274, "roaming_pacote": 0.004805258546847977, "internet_problema_conexao": 0.07451878599105456, "negociacao_religacao": 0.007823521387927553, "portabilidade": 0.015945293246884543, "beneficios_consulta": 0.07355471810034987, "cancelamento_linha": 0.004471119559870952, "suporte_configuracao": 0.4325622086608739, "suporte_sem_sinal": 0.1253101844386784, "marketplace_compra": 0.024990184604975353, "fidelidade_resgate": 0.015222790877860649, "desconto_retencao": 0.008133802684155146, "fidelidade_pontos": 0.039456315926556525, "suporte_chip_esim": 0.020900581343480665, "sem_correspondencia": 0.13622319901322125}, "confidence": 0.4325622086608739, "input_tokens": 39, "latency_ms": 412.97775200007436} +{"id": "g0206-suporte_configuracao-regionalismo-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.050705656073348204, "internet_problema_conexao": 0.12847213908228655, "suporte_sem_sinal": 0.15727176002657844, "roaming_pacote": 0.008366096094730996, "plano_troca": 0.0224515703219594, "negociacao_divida": 0.008242572928908027, "beneficios_consulta": 0.20751084215386545, "recarga_nao_creditada": 0.003419186878902771, "conta_pagamento_confirmacao": 0.01748262392030502, "fidelidade_resgate": 0.010902906826091942, "conta_vencimento": 0.005571459439447604, "suporte_configuracao": 0.1094064401379285, "negociacao_religacao": 0.028808885740522133, "bonus_nao_recebido": 0.008783042658733512, "recarga_saldo": 0.0037179784199724494, "sem_correspondencia": 0.228886839296419}, "confidence": 0.228886839296419, "input_tokens": 43, "latency_ms": 428.1303419999176} +{"id": "g0206-suporte_configuracao-regionalismo-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.013826900865897919, "suporte_sem_sinal": 0.10253344943909727, "parceiros_ofertas": 0.027400863803839035, "internet_problema_conexao": 0.32517648609114225, "conta_segunda_via": 0.013781874208057323, "suporte_configuracao": 0.39698611424978497, "seguranca_perda_roubo": 0.019970421247411052, "sem_correspondencia": 0.10032389009477016}, "confidence": 0.39698611424978497, "input_tokens": 44, "latency_ms": 224.86260499999844} +{"id": "g0206-suporte_configuracao-regionalismo-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.00882681154718832, "suporte_chip_esim": 0.0165843996165095, "suporte_configuracao": 0.3717724873320564, "seguranca_fraude": 0.07733388025436239, "internet_consumo": 0.04511196038134881, "seguranca_perda_roubo": 0.08914135888329572, "internet_problema_conexao": 0.02195489903015604, "bonus_nao_recebido": 0.009511429546309074, "suporte_sem_sinal": 0.1333122215550181, "recarga_realizar": 0.0032825706525534347, "vas_contratacao": 0.013042064013161742, "sem_correspondencia": 0.21012591718804047}, "confidence": 0.3717724873320564, "input_tokens": 41, "latency_ms": 303.13554199994996} +{"id": "g0206-suporte_configuracao-regionalismo-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.4064928803253931, "internet_problema_conexao": 0.10402899778040486, "portabilidade": 0.016852718725569777, "suporte_chip_esim": 0.023063966344652805, "marketplace_pedido": 0.02038795421060681, "suporte_sem_sinal": 0.26182491952757864, "parceiros_ofertas": 0.027614526028198617, "sem_correspondencia": 0.1397340370575954}, "confidence": 0.4064928803253931, "input_tokens": 48, "latency_ms": 220.1605310000332} +{"id": "g0206-suporte_configuracao-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.008558233202033026, "suporte_sem_sinal": 0.12666372744647267, "seguranca_perda_roubo": 0.03866176697872739, "conta_debito_automatico_digital": 0.09085438573518848, "plano_consulta": 0.2036749181325814, "conta_explicacao": 0.03681651874873069, "suporte_chip_esim": 0.03445937832709639, "atendimento_humano": 0.15022015599430252, "vas_cancelamento": 0.005372507574890807, "internet_consumo": 0.03601488834956231, "internet_problema_conexao": 0.018026057589638277, "sem_correspondencia": 0.25067746192077606}, "confidence": 0.25067746192077606, "input_tokens": 46, "latency_ms": 318.81053500001144} +{"id": "g0206-suporte_configuracao-regionalismo-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"negociacao_divida": 0.00927820963347155, "conta_explicacao": 0.016185057612756095, "vas_consulta": 0.11200536869133401, "fidelidade_pontos": 0.04026939272074902, "suporte_sem_sinal": 0.13085440767017362, "fidelidade_resgate": 0.011652173403124085, "cancelamento_linha": 0.0024265415894830795, "recarga_realizar": 0.0036692379888027074, "troca_numero": 0.0026061571729722953, "suporte_chip_esim": 0.010752082664615057, "suporte_configuracao": 0.3960359388830589, "internet_problema_conexao": 0.07175528042633643, "conta_segunda_via": 0.01968457136303399, "parceiros_ofertas": 0.024892475430600976, "marketplace_compra": 0.01623476975281304, "sem_correspondencia": 0.1316983349966752}, "confidence": 0.3960359388830589, "input_tokens": 38, "latency_ms": 388.5952019999195} +{"id": "g0206-suporte_configuracao-regionalismo-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.4489806218035267, "suporte_sem_sinal": 0.1557943748842011, "internet_problema_conexao": 0.10308528455302127, "beneficios_consulta": 0.06441186686403019, "roaming_pacote": 0.013977329936622164, "vas_contratacao": 0.013299925909280846, "suporte_chip_esim": 0.015624510895553117, "sem_correspondencia": 0.18482608515376459}, "confidence": 0.4489806218035267, "input_tokens": 46, "latency_ms": 218.87759499998083} +{"id": "g0206-suporte_configuracao-regionalismo-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.01487025936378609, "suporte_configuracao": 0.5062771849353344, "plano_consulta": 0.030207364640020856, "conta_segunda_via": 0.022971720520981623, "internet_problema_conexao": 0.02938085686364784, "roaming_pacote": 0.005280779014722657, "suporte_sem_sinal": 0.17315780479485793, "sem_correspondencia": 0.21785402986664867}, "confidence": 0.5062771849353344, "input_tokens": 40, "latency_ms": 233.51326500005598} +{"id": "g0206-suporte_configuracao-regionalismo-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_divida": 0.00742764718192739, "roaming_cobranca": 0.004689747893989337, "vas_consulta": 0.1299566466644315, "beneficios_consulta": 0.040852557525343246, "roaming_duvida": 0.010189761322263766, "conta_contestacao": 0.0645588630987054, "suporte_configuracao": 0.1444340038114171, "parceiros_ofertas": 0.028205822916838895, "roaming_pacote": 0.0042895353039672434, "internet_problema_conexao": 0.36565008453014236, "conta_pagamento_confirmacao": 0.014887548858311084, "vas_cancelamento": 0.004895809065492561, "suporte_chip_esim": 0.015614115502194464, "troca_numero": 0.0017361198406432956, "suporte_sem_sinal": 0.07228109925004664, "sem_correspondencia": 0.09033063723428572}, "confidence": 0.36565008453014236, "input_tokens": 50, "latency_ms": 410.6204170000183} +{"id": "g0206-suporte_configuracao-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_chip_esim": 0.03526837606745908, "suporte_sem_sinal": 0.429796827108543, "internet_problema_conexao": 0.2126070471902284, "sem_correspondencia": 0.32232774963376953}, "confidence": 0.429796827108543, "input_tokens": 43, "latency_ms": 147.9021579999653} +{"id": "g0206-suporte_configuracao-regionalismo-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.024568428543916238, "internet_problema_conexao": 0.0924144953541027, "suporte_configuracao": 0.6097395715363861, "sem_correspondencia": 0.27327750456559496}, "confidence": 0.6097395715363861, "input_tokens": 49, "latency_ms": 150.3023350001058} +{"id": "g0210-suporte_chip_esim-curto_neutro-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"vas_contratacao": 0.009252716459703422, "recarga_nao_creditada": 0.0048298661750416135, "suporte_configuracao": 0.03226143752603361, "negociacao_divida": 0.005580716103252757, "internet_consumo": 0.03577932961321014, "conta_vencimento": 0.0033741755148222023, "portabilidade": 0.004531568221561991, "seguranca_perda_roubo": 0.0295264021288573, "cadastro_atualizacao": 0.02467635559132182, "roaming_pacote": 0.0026509425596000467, "atendimento_humano": 0.05301705560214062, "suporte_chip_esim": 0.547507803137138, "conta_explicacao": 0.010272577972749282, "suporte_sem_sinal": 0.12485982035782824, "troca_numero": 0.010931223244046342, "sem_correspondencia": 0.10094800979269261}, "confidence": 0.547507803137138, "input_tokens": 31, "latency_ms": 371.89553399991837} +{"id": "g0210-suporte_chip_esim-curto_neutro-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"roaming_cobranca": 0.00278459991191872, "plano_consulta": 0.03973446970506559, "suporte_chip_esim": 0.5034696096997829, "negociacao_religacao": 0.005039701471780565, "suporte_sem_sinal": 0.10059191752639403, "seguranca_perda_roubo": 0.1299660117046992, "internet_problema_conexao": 0.028093633612299593, "recarga_saldo": 0.009762072456686855, "suporte_configuracao": 0.03332095747601021, "desconto_retencao": 0.022527844757549723, "vas_cancelamento": 0.005416685966290652, "sem_correspondencia": 0.11929249571152187}, "confidence": 0.5034696096997829, "input_tokens": 32, "latency_ms": 300.10371000003033} +{"id": "g0210-suporte_chip_esim-curto_neutro-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.04599064738348717, "suporte_configuracao": 0.027935514736318248, "seguranca_perda_roubo": 0.028645061431878064, "recarga_saldo": 0.003419392576619597, "portabilidade": 0.007298336010879397, "roaming_cobranca": 0.0025487899477248293, "roaming_duvida": 0.0032773989528187128, "conta_pagamento_confirmacao": 0.014181046059900526, "plano_nova_linha": 0.08443110027311629, "plano_consulta": 0.0638116045685453, "fidelidade_pontos": 0.05814981178958881, "conta_debito_automatico_digital": 0.010520965282721263, "fidelidade_resgate": 0.010555386963412051, "suporte_chip_esim": 0.3227774344529709, "suporte_sem_sinal": 0.12861479195955286, "sem_correspondencia": 0.187842717610466}, "confidence": 0.3227774344529709, "input_tokens": 30, "latency_ms": 428.80538299993987} +{"id": "g0210-suporte_chip_esim-curto_neutro-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.058901566957215254, "roaming_pacote": 0.016099730491545304, "plano_consulta": 0.0460340939033459, "suporte_sem_sinal": 0.12782035756127877, "suporte_configuracao": 0.10856413831136735, "desconto_retencao": 0.015177968875339284, "suporte_chip_esim": 0.3810816999701022, "seguranca_fraude": 0.05102093513028609, "vas_contratacao": 0.013736548820755866, "fidelidade_pontos": 0.016037544220650995, "conta_segunda_via": 0.008610928423133745, "sem_correspondencia": 0.15691448733497926}, "confidence": 0.3810816999701022, "input_tokens": 35, "latency_ms": 296.75746700002037} +{"id": "g0210-suporte_chip_esim-curto_neutro-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.031819817959205264, "marketplace_compra": 0.020334355833395983, "seguranca_perda_roubo": 0.04662508531793064, "conta_debito_automatico_digital": 0.012528209915778304, "suporte_chip_esim": 0.5226193264908209, "suporte_sem_sinal": 0.2244403487850644, "conta_vencimento": 0.0019376243838537376, "sem_correspondencia": 0.13969523131395076}, "confidence": 0.5226193264908209, "input_tokens": 32, "latency_ms": 223.29250499990394} +{"id": "g0210-suporte_chip_esim-curto_neutro-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.037529455942049705, "suporte_configuracao": 0.08848494835198539, "cancelamento_linha": 0.01177622077728675, "negociacao_divida": 0.014320415393586658, "suporte_sem_sinal": 0.18581077108486638, "suporte_chip_esim": 0.38992568267052535, "conta_debito_automatico_digital": 0.023761398688193703, "sem_correspondencia": 0.24839110709150608}, "confidence": 0.38992568267052535, "input_tokens": 35, "latency_ms": 215.7648469999458} +{"id": "g0210-suporte_chip_esim-curto_neutro-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.11358568716155833, "seguranca_perda_roubo": 0.07194112450323072, "suporte_configuracao": 0.05773815827532423, "sem_correspondencia": 0.7567350300598867}, "confidence": 0.7567350300598867, "input_tokens": 27, "latency_ms": 137.13460199994643} +{"id": "g0210-suporte_chip_esim-curto_neutro-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 29, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.12866245893180386, "suporte_sem_sinal": 0.18188179504802665, "roaming_duvida": 0.01652285171840577, "parceiros_ofertas": 0.07296148329861886, "suporte_chip_esim": 0.3511110730593383, "seguranca_perda_roubo": 0.060803066441579526, "negociacao_divida": 0.010506424679296284, "sem_correspondencia": 0.17755084682293076}, "confidence": 0.3511110730593383, "input_tokens": 34, "latency_ms": 210.51585400005024} +{"id": "g0210-suporte_chip_esim-curto_neutro-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_compra": 0.026273082626771624, "recarga_realizar": 0.002838598498647432, "vas_contratacao": 0.006604629957808968, "vas_cancelamento": 0.0017316817394726631, "vas_consulta": 0.1907568090272771, "desconto_retencao": 0.0159818763014429, "roaming_duvida": 0.005949030049402407, "suporte_chip_esim": 0.43072077188928504, "plano_troca": 0.005487119170893251, "conta_vencimento": 0.0030028074420314008, "suporte_sem_sinal": 0.11743599123119046, "roaming_cobranca": 0.002185991395510692, "seguranca_perda_roubo": 0.03566549183413606, "suporte_configuracao": 0.021701888528321358, "marketplace_pedido": 0.023733455223162697, "sem_correspondencia": 0.10993077508464598}, "confidence": 0.43072077188928504, "input_tokens": 29, "latency_ms": 388.8527809999687} +{"id": "g0210-suporte_chip_esim-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.004894873855128183, "conta_debito_automatico_digital": 0.05863340885510762, "conta_pagamento_confirmacao": 0.07937589712824121, "suporte_configuracao": 0.050141735824895846, "suporte_sem_sinal": 0.2488676442856803, "seguranca_perda_roubo": 0.08043699397251676, "parceiros_ofertas": 0.08836064215818133, "sem_correspondencia": 0.3892888039202487}, "confidence": 0.3892888039202487, "input_tokens": 28, "latency_ms": 204.057186} +{"id": "g0210-suporte_chip_esim-curto_neutro-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"marketplace_pedido": 0.028214447433784845, "seguranca_perda_roubo": 0.0230053631343576, "cadastro_atualizacao": 0.02572801374351899, "internet_pacote_adicional": 0.5406822846063397, "suporte_configuracao": 0.0509856760864035, "suporte_sem_sinal": 0.10209553844302578, "suporte_chip_esim": 0.1264280305816439, "sem_correspondencia": 0.10286064597092565}, "confidence": 0.5406822846063397, "input_tokens": 28, "latency_ms": 213.9064090000602} +{"id": "g0210-suporte_chip_esim-curto_neutro-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.06652634466949209, "suporte_chip_esim": 0.6091140395195402, "seguranca_perda_roubo": 0.031420941810664876, "sem_correspondencia": 0.2929386740003028}, "confidence": 0.6091140395195402, "input_tokens": 34, "latency_ms": 141.5408049999769} +{"id": "g0211-suporte_chip_esim-informal_abreviado-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.07508125943177152, "marketplace_compra": 0.015298042531859367, "vas_consulta": 0.05757340821012896, "internet_pacote_adicional": 0.14219923396892417, "plano_consulta": 0.02575738742439479, "suporte_sem_sinal": 0.1180070496239162, "atendimento_humano": 0.08667188186201387, "cadastro_atualizacao": 0.018926197768707933, "plano_nova_linha": 0.10783411622699787, "suporte_chip_esim": 0.2550309314673632, "seguranca_perda_roubo": 0.003451015819521709, "sem_correspondencia": 0.09416947566440036}, "confidence": 0.2550309314673632, "input_tokens": 59, "latency_ms": 409.206352999945} +{"id": "g0211-suporte_chip_esim-informal_abreviado-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.4904934593791299, "suporte_configuracao": 0.03714457996194087, "suporte_sem_sinal": 0.10726271849438186, "seguranca_perda_roubo": 0.24291678406453687, "roaming_duvida": 0.010485181858376685, "fidelidade_pontos": 0.011057962951830553, "conta_segunda_via": 0.012108032907382512, "sem_correspondencia": 0.08853128038242072}, "confidence": 0.4904934593791299, "input_tokens": 56, "latency_ms": 321.9049899998936} +{"id": "g0211-suporte_chip_esim-informal_abreviado-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.05002654917877936, "suporte_sem_sinal": 0.18356414878661692, "atendimento_humano": 0.058218090346020095, "recarga_nao_creditada": 0.0032321330064812234, "seguranca_perda_roubo": 0.195094891300289, "conta_pagamento_confirmacao": 0.00769868570656344, "suporte_chip_esim": 0.3589394833186014, "sem_correspondencia": 0.14322601835664855}, "confidence": 0.3589394833186014, "input_tokens": 58, "latency_ms": 228.901171000075} +{"id": "g0211-suporte_chip_esim-informal_abreviado-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_contratacao": 0.022006197013923975, "internet_problema_conexao": 0.18123281094877092, "negociacao_religacao": 0.019628130000042463, "roaming_duvida": 0.012699968246603221, "fidelidade_pontos": 0.021539375296297077, "recarga_nao_creditada": 0.00482440882039652, "suporte_sem_sinal": 0.20662127541044448, "conta_pagamento_confirmacao": 0.02179753419001255, "roaming_cobranca": 0.007192332334404651, "seguranca_fraude": 0.05191350754864914, "conta_segunda_via": 0.01918963538999017, "marketplace_pedido": 0.028344186168064386, "suporte_configuracao": 0.15360105116367878, "plano_nova_linha": 0.023481525601026034, "seguranca_perda_roubo": 0.07835239957174119, "sem_correspondencia": 0.14757566229595442}, "confidence": 0.20662127541044448, "input_tokens": 55, "latency_ms": 466.7968439999868} +{"id": "g0211-suporte_chip_esim-informal_abreviado-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_segunda_via": 0.014672282304316674, "conta_contestacao": 0.054331255055142996, "internet_problema_conexao": 0.10695787696484571, "cancelamento_linha": 0.005378105857826738, "conta_debito_automatico_digital": 0.008735315410501343, "roaming_cobranca": 0.0021092504074543034, "recarga_realizar": 0.004289427544458425, "recarga_nao_creditada": 0.005201334323290683, "seguranca_perda_roubo": 0.024367018240578436, "vas_cancelamento": 0.005840295615702076, "troca_numero": 0.0013312850372090496, "suporte_sem_sinal": 0.09605278309899509, "suporte_configuracao": 0.023642304029677687, "suporte_chip_esim": 0.45698404866448533, "internet_pacote_adicional": 0.06041789479197934, "sem_correspondencia": 0.12968952265353614}, "confidence": 0.45698404866448533, "input_tokens": 45, "latency_ms": 443.1767099999888} +{"id": "g0211-suporte_chip_esim-informal_abreviado-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.03514007606030842, "suporte_chip_esim": 0.3614635215049944, "reclamacao_atendimento": 0.10813978304110121, "internet_problema_conexao": 0.056511193291899284, "roaming_pacote": 0.010327020870031263, "suporte_sem_sinal": 0.16724746251147268, "suporte_configuracao": 0.08832112082831184, "sem_correspondencia": 0.17284982189188092}, "confidence": 0.3614635215049944, "input_tokens": 52, "latency_ms": 232.36063700005616} +{"id": "g0211-suporte_chip_esim-informal_abreviado-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"cadastro_atualizacao": 0.04512957316460038, "conta_segunda_via": 0.010964052345770336, "suporte_configuracao": 0.016690929733715526, "roaming_duvida": 0.003597932501679457, "marketplace_pedido": 0.015513065628107304, "vas_cancelamento": 0.0037484896378568717, "suporte_chip_esim": 0.546531418594882, "seguranca_perda_roubo": 0.04420006111548056, "conta_debito_automatico_digital": 0.012847849623577648, "bonus_nao_recebido": 0.002964923281356971, "parceiros_ofertas": 0.01599976361171286, "negociacao_divida": 0.00604738458955331, "vas_consulta": 0.1359609762165241, "plano_nova_linha": 0.007470924596330847, "suporte_sem_sinal": 0.06784306960481963, "sem_correspondencia": 0.06448958575403221}, "confidence": 0.546531418594882, "input_tokens": 51, "latency_ms": 490.0971289999916} +{"id": "g0211-suporte_chip_esim-informal_abreviado-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.08413435518741608, "seguranca_perda_roubo": 0.0283222496509552, "suporte_chip_esim": 0.20916076004505157, "sem_correspondencia": 0.6783826351165771}, "confidence": 0.6783826351165771, "input_tokens": 59, "latency_ms": 156.65680500001145} +{"id": "g0211-suporte_chip_esim-informal_abreviado-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0524834251413688, "suporte_chip_esim": 0.21373114206009255, "suporte_configuracao": 0.05092295328241865, "sem_correspondencia": 0.68286247951612}, "confidence": 0.68286247951612, "input_tokens": 47, "latency_ms": 152.37848599997506} +{"id": "g0211-suporte_chip_esim-informal_abreviado-09-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_sem_sinal": 0.13775294775394165, "suporte_chip_esim": 0.5215505269267968, "seguranca_perda_roubo": 0.0585381303800042, "suporte_configuracao": 0.04221227690388145, "vas_cancelamento": 0.00819536935937403, "internet_pacote_adicional": 0.08771685355657691, "beneficios_consulta": 0.05594403570244398, "sem_correspondencia": 0.08808985941698091}, "confidence": 0.5215505269267968, "input_tokens": 56, "latency_ms": 229.07367800007705} +{"id": "g0211-suporte_chip_esim-informal_abreviado-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.032318074376575925, "suporte_chip_esim": 0.2254115649514331, "suporte_configuracao": 0.09421873872808642, "sem_correspondencia": 0.6480516219439045}, "confidence": 0.6480516219439045, "input_tokens": 51, "latency_ms": 149.20823900001778} +{"id": "g0211-suporte_chip_esim-informal_abreviado-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.04276243249471545, "recarga_nao_creditada": 0.009126493623822684, "suporte_sem_sinal": 0.1470391737922631, "vas_contratacao": 0.006549853043023349, "roaming_cobranca": 0.0014786356105412376, "bonus_nao_recebido": 0.008961125178143603, "suporte_chip_esim": 0.5550463715250377, "seguranca_perda_roubo": 0.08158437920551917, "conta_explicacao": 0.009255391474091728, "plano_troca": 0.006895736500480879, "portabilidade": 0.0045535177497317975, "sem_correspondencia": 0.12674688980262938}, "confidence": 0.5550463715250377, "input_tokens": 49, "latency_ms": 315.20713500003694} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.08500899374485016, "suporte_configuracao": 0.08483578264713287, "suporte_chip_esim": 0.4407528340816498, "sem_correspondencia": 0.3894023895263672}, "confidence": 0.4407528340816498, "input_tokens": 36, "latency_ms": 143.42734499996368} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 151, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.1693255874528224, "suporte_sem_sinal": 0.24310868593598933, "seguranca_perda_roubo": 0.0656093348605943, "suporte_configuracao": 0.05501403945010279, "recarga_nao_creditada": 0.004429751005670272, "conta_segunda_via": 0.02081872117340727, "suporte_chip_esim": 0.1622179571933064, "sem_correspondencia": 0.27947592292810725}, "confidence": 0.27947592292810725, "input_tokens": 62, "latency_ms": 235.63977100002376} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 0.02701084357080994, "conta_pagamento_confirmacao": 0.013056857741995316, "suporte_sem_sinal": 0.1285019895015963, "marketplace_pedido": 0.021328837397439168, "suporte_chip_esim": 0.5429407066787051, "troca_numero": 0.008982920537105952, "desconto_retencao": 0.0077139693829068115, "conta_vencimento": 0.002075034547994038, "atendimento_humano": 0.03251537133595136, "conta_debito_automatico_digital": 0.01732271257953596, "cadastro_atualizacao": 0.03167748653756905, "seguranca_fraude": 0.047737823099929785, "cancelamento_linha": 0.0018275128860860783, "seguranca_perda_roubo": 0.03138113598494049, "suporte_configuracao": 0.018856049434673183, "sem_correspondencia": 0.0670707487827615}, "confidence": 0.5429407066787051, "input_tokens": 39, "latency_ms": 397.5619419999248} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9082401053614292, "suporte_sem_sinal": 0.013619404668253442, "marketplace_pedido": 0.005634906859837071, "plano_troca": 0.001756233561696984, "suporte_configuracao": 0.003995267320757199, "suporte_chip_esim": 0.05188818421506467, "seguranca_perda_roubo": 0.0045244257303870515, "sem_correspondencia": 0.010341472282574374}, "confidence": 0.9082401053614292, "input_tokens": 54, "latency_ms": 226.23308400000042} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_vencimento": 0.0027087634923356934, "conta_debito_automatico_digital": 0.01551087002862632, "suporte_configuracao": 0.05704549627664549, "marketplace_compra": 0.022169477541535608, "suporte_sem_sinal": 0.0653701608007905, "fidelidade_pontos": 0.015453345955455718, "portabilidade": 0.004788450683045633, "internet_pacote_adicional": 0.46296208552770113, "conta_segunda_via": 0.01001149748046846, "conta_explicacao": 0.013652371029703844, "vas_consulta": 0.1460476892550424, "plano_troca": 0.005610013210182774, "vas_contratacao": 0.0055717325907227505, "internet_consumo": 0.06249736578306292, "seguranca_perda_roubo": 0.027419786480458393, "sem_correspondencia": 0.08318089386422234}, "confidence": 0.46296208552770113, "input_tokens": 42, "latency_ms": 398.60714899998584} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_chip_esim": 0.1423265184955862, "suporte_sem_sinal": 0.02672075659021524, "beneficios_consulta": 0.042929876475790864, "internet_consumo": 0.7220732549520026, "suporte_configuracao": 0.015868864909180817, "conta_explicacao": 0.0071449773186492435, "seguranca_perda_roubo": 0.003938458848916575, "sem_correspondencia": 0.038997292409658546}, "confidence": 0.7220732549520026, "input_tokens": 49, "latency_ms": 220.3592020000542} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"plano_consulta": 0.08279485822219004, "conta_segunda_via": 0.009789745162872614, "bonus_nao_recebido": 0.036313354644436184, "suporte_configuracao": 0.01797176883358572, "roaming_pacote": 0.0028684720457535914, "suporte_chip_esim": 0.3350629730859855, "beneficios_consulta": 0.06643816832828274, "fidelidade_pontos": 0.024065288825129778, "cancelamento_linha": 0.005870396082308208, "seguranca_perda_roubo": 0.018787780543941333, "recarga_saldo": 0.003394739323742656, "internet_problema_conexao": 0.10767801395203716, "suporte_sem_sinal": 0.10676037819631837, "vas_consulta": 0.08659513819053043, "negociacao_religacao": 0.0054099036866464036, "sem_correspondencia": 0.09019902087623928}, "confidence": 0.3350629730859855, "input_tokens": 36, "latency_ms": 403.35279900000387} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.060374253763469304, "troca_numero": 0.001706983824558051, "seguranca_fraude": 0.029524027098271823, "conta_explicacao": 0.04285006050514975, "conta_vencimento": 0.0034943228560717545, "cadastro_atualizacao": 0.02279433887707784, "suporte_chip_esim": 0.4548893385553653, "reclamacao_atendimento": 0.07711444480926082, "conta_debito_automatico_digital": 0.013581259554084292, "conta_contestacao": 0.02297377492757267, "beneficios_consulta": 0.11541461474319045, "sem_correspondencia": 0.15528258048592797}, "confidence": 0.4548893385553653, "input_tokens": 48, "latency_ms": 307.43541799995455} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"fidelidade_pontos": 0.017622916407445392, "parceiros_ofertas": 0.016748972597829988, "suporte_configuracao": 0.01993132798086103, "suporte_sem_sinal": 0.07125791315719415, "plano_nova_linha": 0.0081901887333003, "vas_consulta": 0.09827120068717889, "seguranca_fraude": 0.019416505889042, "vas_cancelamento": 0.001529661622246192, "beneficios_consulta": 0.042071950596677, "recarga_realizar": 0.0011617380910228876, "seguranca_perda_roubo": 0.024741782408350815, "internet_problema_conexao": 0.023901770406149738, "desconto_retencao": 0.0036013262190676, "conta_pagamento_confirmacao": 0.009482505004185186, "suporte_chip_esim": 0.5881160028280528, "sem_correspondencia": 0.05395423737139603}, "confidence": 0.5881160028280528, "input_tokens": 38, "latency_ms": 403.8539299999684} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.10654985933647401, "seguranca_perda_roubo": 0.12059921902300705, "marketplace_pedido": 0.031178528845240593, "conta_debito_automatico_digital": 0.04454120944646591, "bonus_nao_recebido": 0.027312381314454362, "suporte_configuracao": 0.01422855827010008, "plano_nova_linha": 0.014885733054100701, "marketplace_compra": 0.030718738582042614, "conta_contestacao": 0.4247585247561009, "parceiros_ofertas": 0.035770452385857035, "suporte_sem_sinal": 0.08681560193339079, "sem_correspondencia": 0.06264119305276597}, "confidence": 0.4247585247561009, "input_tokens": 51, "latency_ms": 321.3803920000373} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 0.04002920314506424, "recarga_nao_creditada": 0.0026612615588347487, "conta_vencimento": 0.00220083619276977, "beneficios_consulta": 0.047291093657290915, "vas_contratacao": 0.006805374372450204, "reclamacao_atendimento": 0.024973722641893327, "troca_numero": 0.004348674080408696, "seguranca_perda_roubo": 0.012968979982529954, "suporte_chip_esim": 0.6439357040113376, "suporte_sem_sinal": 0.09635292200262163, "suporte_configuracao": 0.03186121032417508, "sem_correspondencia": 0.08657101803062382}, "confidence": 0.6439357040113376, "input_tokens": 42, "latency_ms": 309.1281129999288} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.020805587078885888, "fidelidade_pontos": 0.013682615636333977, "suporte_sem_sinal": 0.1255803761570141, "plano_consulta": 0.0426774714991414, "conta_contestacao": 0.028801911893574225, "seguranca_perda_roubo": 0.03005664746535544, "marketplace_compra": 0.011899174734074215, "seguranca_fraude": 0.023347632162304573, "suporte_chip_esim": 0.16038837270720888, "recarga_nao_creditada": 0.4249096706701199, "suporte_configuracao": 0.02167283097465403, "sem_correspondencia": 0.09617770902133337}, "confidence": 0.4249096706701199, "input_tokens": 51, "latency_ms": 347.04203900002994} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_problema_conexao": 0.03114677233746331, "marketplace_pedido": 0.03421788881763802, "conta_segunda_via": 0.06396191976720653, "conta_contestacao": 0.03950952991496789, "plano_consulta": 0.025124476968597428, "suporte_chip_esim": 0.023177604743708228, "conta_debito_automatico_digital": 0.02026057186807908, "seguranca_fraude": 0.1434930654849375, "portabilidade": 0.005789483802418235, "seguranca_perda_roubo": 0.5289486389283267, "roaming_cobranca": 0.0020131719190679205, "sem_correspondencia": 0.08235687544758914}, "confidence": 0.5289486389283267, "input_tokens": 43, "latency_ms": 346.6081750000285} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.8533639534301071, "seguranca_fraude": 0.022477815806439757, "suporte_chip_esim": 0.008582691286330586, "sem_correspondencia": 0.11557553947712261}, "confidence": 0.8533639534301071, "input_tokens": 46, "latency_ms": 153.33977199998117} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_pagamento_confirmacao": 0.056438833744592375, "conta_segunda_via": 0.02476998966421859, "internet_problema_conexao": 0.026213159777410462, "seguranca_perda_roubo": 0.3580620542287045, "marketplace_compra": 0.025310378450517323, "plano_nova_linha": 0.017484837517931732, "vas_contratacao": 0.007482423976682333, "recarga_realizar": 0.006699608647423105, "suporte_chip_esim": 0.00882950394511437, "atendimento_humano": 0.05426699307215537, "conta_debito_automatico_digital": 0.01351583844721664, "bonus_nao_recebido": 0.030579215217400674, "seguranca_fraude": 0.11078600624551668, "recarga_saldo": 0.007406051329206583, "plano_consulta": 0.10588675741794851, "sem_correspondencia": 0.1462683483179607}, "confidence": 0.3580620542287045, "input_tokens": 40, "latency_ms": 441.49927900002695} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.013380069734232976, "vas_contratacao": 0.016240360759806807, "seguranca_perda_roubo": 0.5182016069584133, "roaming_cobranca": 0.010045049117525824, "seguranca_fraude": 0.09249109339870452, "bonus_nao_recebido": 0.02277448663476996, "conta_explicacao": 0.04807458606612412, "conta_vencimento": 0.007990740507530661, "suporte_chip_esim": 0.023101947113564326, "conta_contestacao": 0.052078241365791006, "negociacao_divida": 0.015458100993644107, "sem_correspondencia": 0.1801637173498923}, "confidence": 0.5182016069584133, "input_tokens": 43, "latency_ms": 296.7776059999778} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.6031885034742113, "seguranca_fraude": 0.18432488694181876, "suporte_chip_esim": 0.02867500803107381, "sem_correspondencia": 0.18381160155289616}, "confidence": 0.6031885034742113, "input_tokens": 38, "latency_ms": 146.569449000026} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5541688634702902, "suporte_chip_esim": 0.023588664126734014, "seguranca_fraude": 0.07429911719861278, "sem_correspondencia": 0.34794335520436304}, "confidence": 0.5541688634702902, "input_tokens": 39, "latency_ms": 145.505930000013} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.8100446319232489, "suporte_chip_esim": 0.007057600117713219, "seguranca_fraude": 0.04418858760159021, "sem_correspondencia": 0.13870918035744767}, "confidence": 0.8100446319232489, "input_tokens": 40, "latency_ms": 147.36899600006836} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.062031361764285746, "plano_nova_linha": 0.03160654541140228, "suporte_chip_esim": 0.016309185720700753, "roaming_cobranca": 0.0010526548596818635, "conta_segunda_via": 0.007267260901489115, "internet_pacote_adicional": 0.028857046662536925, "seguranca_perda_roubo": 0.7161976213979037, "internet_problema_conexao": 0.022709273139102083, "cadastro_atualizacao": 0.014829839514938952, "desconto_retencao": 0.007959246100801393, "fidelidade_pontos": 0.008117753467063449, "sem_correspondencia": 0.08306221106009375}, "confidence": 0.7161976213979037, "input_tokens": 41, "latency_ms": 308.9553129999558} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.00720613555954138, "suporte_chip_esim": 0.01399813992911298, "seguranca_perda_roubo": 0.4165293082348393, "internet_pacote_adicional": 0.20217188251335722, "marketplace_pedido": 0.022636842791138086, "cadastro_atualizacao": 0.03283530320807811, "parceiros_ofertas": 0.015402630185585926, "recarga_saldo": 0.0016617261962161309, "troca_numero": 0.001127507019438454, "vas_consulta": 0.09430576421759258, "seguranca_fraude": 0.09466238624125783, "sem_correspondencia": 0.09746237390384199}, "confidence": 0.4165293082348393, "input_tokens": 40, "latency_ms": 289.4605850000289} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_consumo": 0.08533166861524119, "seguranca_perda_roubo": 0.5385834302181669, "seguranca_fraude": 0.14375629394527614, "marketplace_pedido": 0.015513231978382416, "internet_pacote_adicional": 0.07911789892530487, "portabilidade": 0.0057417837626720335, "roaming_duvida": 0.003191597485782614, "atendimento_humano": 0.0336532687494865, "cadastro_atualizacao": 0.02200883200352049, "suporte_chip_esim": 0.006092101701479926, "parceiros_ofertas": 0.010276929161382774, "sem_correspondencia": 0.056732963453304155}, "confidence": 0.5385834302181669, "input_tokens": 40, "latency_ms": 293.2693359999803} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"cancelamento_linha": 0.00818085520777949, "fidelidade_pontos": 0.01670948676956386, "conta_explicacao": 0.019225093464185005, "seguranca_fraude": 0.06011140242716979, "seguranca_perda_roubo": 0.7609867793762735, "suporte_chip_esim": 0.013627440346514003, "marketplace_compra": 0.016402425977696148, "sem_correspondencia": 0.10475651643081828}, "confidence": 0.7609867793762735, "input_tokens": 37, "latency_ms": 207.7013429999397} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.09942893906151368, "suporte_chip_esim": 0.03299229665828414, "seguranca_perda_roubo": 0.5232936856886823, "sem_correspondencia": 0.34428507859151986}, "confidence": 0.5232936856886823, "input_tokens": 43, "latency_ms": 146.3655430000017} +{"id": "g0220-seguranca_perda_roubo-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"marketplace_compra": 0.02649812170889496, "internet_consumo": 0.06421954825162693, "seguranca_fraude": 0.36589770912825137, "recarga_realizar": 0.005000153009311596, "conta_explicacao": 0.043956763325963766, "suporte_sem_sinal": 0.13900336396642135, "conta_debito_automatico_digital": 0.06695932785813861, "portabilidade": 0.008330608582323743, "suporte_chip_esim": 0.013833660406908898, "troca_numero": 0.002701057309966066, "roaming_pacote": 0.002175231195924295, "conta_contestacao": 0.046821753662656354, "marketplace_pedido": 0.023698404045103053, "vas_cancelamento": 0.07451429096609345, "cadastro_atualizacao": 0.019558150002483628, "sem_correspondencia": 0.09683185657993193}, "confidence": 0.36589770912825137, "input_tokens": 46, "latency_ms": 407.63724400005685} +{"id": "g0220-seguranca_perda_roubo-regionalismo-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_configuracao": 0.02075920447990002, "reclamacao_atendimento": 0.05310374145620965, "recarga_nao_creditada": 0.003346757044444818, "recarga_realizar": 0.005564096404478313, "seguranca_fraude": 0.02687027501639081, "suporte_chip_esim": 0.019689535795485734, "conta_explicacao": 0.019826870485495293, "vas_cancelamento": 0.0158100128762797, "seguranca_perda_roubo": 0.5214714427347162, "internet_pacote_adicional": 0.02918770547653625, "atendimento_humano": 0.03852581619667193, "internet_consumo": 0.03598748160894022, "bonus_nao_recebido": 0.006698150212683343, "plano_nova_linha": 0.007932486042128824, "plano_consulta": 0.09774847365077016, "sem_correspondencia": 0.09747795051886868}, "confidence": 0.5214714427347162, "input_tokens": 37, "latency_ms": 406.2766309999688} +{"id": "g0220-seguranca_perda_roubo-regionalismo-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"portabilidade": 0.005700128066874255, "suporte_chip_esim": 0.007993723798125286, "reclamacao_atendimento": 0.07738239088360309, "conta_vencimento": 0.002021567564962507, "roaming_duvida": 0.004813064210241746, "plano_troca": 0.004561045976462576, "seguranca_perda_roubo": 0.6536572414790213, "recarga_saldo": 0.0012768034043642166, "desconto_retencao": 0.009084301674298542, "troca_numero": 0.007969529898670863, "seguranca_fraude": 0.13571793744697472, "internet_problema_conexao": 0.021619312042166303, "fidelidade_resgate": 0.0072672711867931205, "internet_pacote_adicional": 0.007540453727489749, "recarga_nao_creditada": 0.0009792022826270788, "sem_correspondencia": 0.05241602635732469}, "confidence": 0.6536572414790213, "input_tokens": 46, "latency_ms": 397.8996760000655} +{"id": "g0220-seguranca_perda_roubo-regionalismo-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5340386200917917, "suporte_chip_esim": 0.017795315571680573, "reclamacao_atendimento": 0.059653533635015375, "portabilidade": 0.003064991769793883, "seguranca_fraude": 0.13853379029362967, "fidelidade_resgate": 0.00748295500180659, "negociacao_divida": 0.0060897350362768, "vas_consulta": 0.03716622037287796, "conta_explicacao": 0.016860474430994143, "parceiros_ofertas": 0.02296162468842681, "recarga_realizar": 0.001597820365732943, "marketplace_compra": 0.014109080169518902, "conta_debito_automatico_digital": 0.009588468189920114, "atendimento_humano": 0.04616766568101823, "cancelamento_linha": 0.004825211747410611, "sem_correspondencia": 0.08006449295410573}, "confidence": 0.5340386200917917, "input_tokens": 41, "latency_ms": 406.9665099999611} +{"id": "g0220-seguranca_perda_roubo-regionalismo-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.2616075660016974, "cancelamento_linha": 0.013469270866417478, "seguranca_perda_roubo": 0.3149361712336838, "roaming_pacote": 0.0023936502013163123, "fidelidade_resgate": 0.008778288313230052, "portabilidade": 0.0055051410489749646, "conta_debito_automatico_digital": 0.008614667970090837, "parceiros_ofertas": 0.027549163398643422, "vas_consulta": 0.04085077477578486, "internet_problema_conexao": 0.049302315072394395, "bonus_nao_recebido": 0.013931630630161767, "suporte_chip_esim": 0.01797619520190431, "beneficios_consulta": 0.07118736437872138, "conta_explicacao": 0.02505849196648467, "seguranca_fraude": 0.04734121416239738, "sem_correspondencia": 0.09149809477809705}, "confidence": 0.3149361712336838, "input_tokens": 37, "latency_ms": 405.7314760000281} +{"id": "g0220-seguranca_perda_roubo-regionalismo-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_sem_sinal": 0.13484913719835054, "plano_nova_linha": 0.03467014216026468, "seguranca_perda_roubo": 0.49806614979748454, "marketplace_pedido": 0.024111407966728587, "suporte_chip_esim": 0.03247552884282837, "conta_pagamento_confirmacao": 0.028590417827139857, "parceiros_ofertas": 0.023424976632102735, "internet_consumo": 0.0326530128565348, "seguranca_fraude": 0.05621238306751529, "cadastro_atualizacao": 0.020644611680194425, "recarga_nao_creditada": 0.0008878700137712952, "troca_numero": 0.0014750393540965475, "fidelidade_resgate": 0.007313480931058363, "portabilidade": 0.010152533177656922, "vas_contratacao": 0.007817739973925417, "sem_correspondencia": 0.08665556852034766}, "confidence": 0.49806614979748454, "input_tokens": 38, "latency_ms": 395.67039400003523} +{"id": "g0220-seguranca_perda_roubo-regionalismo-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_cobranca": 0.0016999234222457298, "cancelamento_linha": 0.0041464041011328836, "seguranca_fraude": 0.04723730313547264, "marketplace_pedido": 0.014314844281363094, "suporte_chip_esim": 0.005541725087411309, "seguranca_perda_roubo": 0.7496870760513045, "vas_consulta": 0.10974422848652131, "sem_correspondencia": 0.06762849543454853}, "confidence": 0.7496870760513045, "input_tokens": 38, "latency_ms": 207.19557199993233} +{"id": "g0220-seguranca_perda_roubo-regionalismo-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.0812357327894449, "marketplace_pedido": 0.05654292061371746, "suporte_chip_esim": 0.019824729255947287, "internet_consumo": 0.03378416003812075, "suporte_configuracao": 0.0213476224101017, "beneficios_consulta": 0.05281809208473975, "seguranca_perda_roubo": 0.5964381961422353, "internet_problema_conexao": 0.01423627574307959, "recarga_realizar": 0.0015039601802733621, "portabilidade": 0.003612188551002229, "conta_vencimento": 0.0020719942166057626, "desconto_retencao": 0.006431823883883233, "negociacao_religacao": 0.0034631401451590722, "conta_pagamento_confirmacao": 0.011767917838748598, "roaming_pacote": 0.0016256677480713016, "sem_correspondencia": 0.09329557835886977}, "confidence": 0.5964381961422353, "input_tokens": 36, "latency_ms": 390.8363279999776} +{"id": "g0220-seguranca_perda_roubo-regionalismo-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.016273335198300647, "suporte_chip_esim": 0.006411249044935651, "seguranca_perda_roubo": 0.9138308490864674, "sem_correspondencia": 0.06348456667029628}, "confidence": 0.9138308490864674, "input_tokens": 37, "latency_ms": 146.92027599994617} +{"id": "g0220-seguranca_perda_roubo-regionalismo-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.009737411688013118, "seguranca_perda_roubo": 0.5861251494461205, "parceiros_ofertas": 0.040177893494391714, "vas_consulta": 0.12384468099006371, "seguranca_fraude": 0.10385275569585609, "suporte_chip_esim": 0.013927110319106177, "recarga_realizar": 0.0036471564746111953, "roaming_cobranca": 0.0024009515061234584, "vas_cancelamento": 0.008479253660871013, "recarga_saldo": 0.002330460870085766, "conta_explicacao": 0.015456801941019518, "sem_correspondencia": 0.09002037391373774}, "confidence": 0.5861251494461205, "input_tokens": 37, "latency_ms": 290.28389899997364} +{"id": "g0220-seguranca_perda_roubo-regionalismo-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_explicacao": 0.031109904589007666, "suporte_chip_esim": 0.021737723044500216, "suporte_configuracao": 0.02463816309047484, "conta_debito_automatico_digital": 0.017497674287457115, "conta_contestacao": 0.03943940352786718, "seguranca_fraude": 0.10944946846062255, "seguranca_perda_roubo": 0.6726393236077298, "sem_correspondencia": 0.08348833939234064}, "confidence": 0.6726393236077298, "input_tokens": 34, "latency_ms": 222.76329700002862} +{"id": "g0220-seguranca_perda_roubo-regionalismo-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.008805039248563878, "reclamacao_atendimento": 0.12479124835440542, "portabilidade": 0.006304186704246277, "suporte_configuracao": 0.030623245670594552, "suporte_chip_esim": 0.02525853153518974, "conta_debito_automatico_digital": 0.012430876366105266, "cancelamento_linha": 0.04291298196460791, "seguranca_fraude": 0.07486706895424262, "recarga_nao_creditada": 0.0013503751113506722, "troca_numero": 0.002841508685372215, "seguranca_perda_roubo": 0.5557282510092382, "sem_correspondencia": 0.11408668639608328}, "confidence": 0.5557282510092382, "input_tokens": 42, "latency_ms": 289.1653149999911} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 202, "length_bucket": "longo"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.04021332721933676, "suporte_chip_esim": 0.005120618196624333, "seguranca_perda_roubo": 0.9274731394988801, "sem_correspondencia": 0.02719291508515877}, "confidence": 0.9274731394988801, "input_tokens": 78, "latency_ms": 165.9240530000261} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.011470036711308404, "seguranca_perda_roubo": 0.8307207838594366, "seguranca_fraude": 0.09267094829089835, "sem_correspondencia": 0.06513823113835665}, "confidence": 0.8307207838594366, "input_tokens": 77, "latency_ms": 166.23517300001822} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_chip_esim": 0.03409906438627395, "seguranca_fraude": 0.775374999917578, "internet_pacote_adicional": 0.05420862450217503, "sem_correspondencia": 0.13631731119397308}, "confidence": 0.775374999917578, "input_tokens": 74, "latency_ms": 163.425188999895} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 181, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.16823153533361734, "conta_segunda_via": 0.026347812319635955, "seguranca_fraude": 0.15890591246133723, "suporte_chip_esim": 0.006001864613720776, "conta_debito_automatico_digital": 0.009600986999019302, "roaming_pacote": 0.002605957498749259, "suporte_configuracao": 0.021068390875610472, "desconto_retencao": 0.006158074407118272, "recarga_saldo": 0.0015104768226824135, "vas_contratacao": 0.009268428494252894, "conta_vencimento": 0.0023081340640032397, "cancelamento_linha": 0.005029772994451786, "seguranca_perda_roubo": 0.41658717515201543, "troca_numero": 0.0008760479958227029, "vas_consulta": 0.11135854552897362, "sem_correspondencia": 0.05414088443898929}, "confidence": 0.41658717515201543, "input_tokens": 81, "latency_ms": 441.56079399999726} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_consulta": 0.1420255107870112, "portabilidade": 0.022569304098487893, "seguranca_perda_roubo": 0.45951423385399687, "seguranca_fraude": 0.15822268674360424, "bonus_nao_recebido": 0.018465168244252483, "suporte_chip_esim": 0.008606324593527387, "recarga_saldo": 0.004654216916022646, "plano_nova_linha": 0.013121251032591756, "recarga_realizar": 0.0040768671929437734, "desconto_retencao": 0.011267997206439994, "roaming_duvida": 0.010229799703517442, "sem_correspondencia": 0.14724663962760434}, "confidence": 0.45951423385399687, "input_tokens": 77, "latency_ms": 331.8658980000464} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"reclamacao_atendimento": 0.17898206679496267, "atendimento_humano": 0.09427932045279921, "suporte_chip_esim": 0.036754705559532426, "seguranca_fraude": 0.12840819550168805, "fidelidade_pontos": 0.0180561545201563, "marketplace_compra": 0.00869664842183364, "recarga_realizar": 0.0017112978057756694, "conta_pagamento_confirmacao": 0.009777759347524633, "internet_problema_conexao": 0.03771715667422349, "beneficios_consulta": 0.056596749374222, "seguranca_perda_roubo": 0.37531006895467744, "sem_correspondencia": 0.05370987659260447}, "confidence": 0.37531006895467744, "input_tokens": 75, "latency_ms": 335.84048299996994} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.07711197306137997, "plano_consulta": 0.08178108793015508, "negociacao_divida": 0.004170216084155694, "recarga_nao_creditada": 0.0007587990712320356, "roaming_duvida": 0.0031693034737878068, "conta_contestacao": 0.0398920134449848, "seguranca_perda_roubo": 0.5730327867433385, "marketplace_compra": 0.008966702817044156, "seguranca_fraude": 0.11386760132691492, "conta_explicacao": 0.011392709607462569, "vas_cancelamento": 0.005434471556767689, "fidelidade_resgate": 0.00603645610713075, "plano_troca": 0.00499999468185715, "internet_consumo": 0.017696868330566506, "suporte_chip_esim": 0.005804057135399634, "sem_correspondencia": 0.04588495862782275}, "confidence": 0.5730327867433385, "input_tokens": 79, "latency_ms": 464.606453999977} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.21299958345756517, "vas_consulta": 0.174170611526649, "fidelidade_pontos": 0.01259782353455546, "suporte_chip_esim": 0.007386843765465864, "recarga_realizar": 0.004360013039001316, "vas_contratacao": 0.011388772095079104, "seguranca_perda_roubo": 0.3434256574301778, "reclamacao_atendimento": 0.09921821955281848, "negociacao_religacao": 0.008431029210717759, "internet_pacote_adicional": 0.05388391796927653, "recarga_nao_creditada": 0.002044032947688055, "sem_correspondencia": 0.07009349547100545}, "confidence": 0.3434256574301778, "input_tokens": 80, "latency_ms": 323.7933629999361} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 171, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"bonus_nao_recebido": 0.021912536501986282, "suporte_configuracao": 0.016217245417686963, "roaming_pacote": 0.0019248784101782962, "cancelamento_linha": 0.03519188376596399, "desconto_retencao": 0.005577974237672219, "internet_problema_conexao": 0.05578858249094314, "seguranca_perda_roubo": 0.5210420095253491, "vas_cancelamento": 0.008160982597340737, "negociacao_religacao": 0.00822201123669857, "fidelidade_resgate": 0.009485406237496096, "marketplace_compra": 0.00821107471528089, "internet_pacote_adicional": 0.04857057893811757, "suporte_chip_esim": 0.012485273666400011, "seguranca_fraude": 0.13670513563822143, "atendimento_humano": 0.04398280180132401, "sem_correspondencia": 0.06652162481934078}, "confidence": 0.5210420095253491, "input_tokens": 76, "latency_ms": 489.0829409999924} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 175, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_religacao": 0.01903452008410318, "conta_explicacao": 0.021638335992612452, "beneficios_consulta": 0.06551224093972889, "suporte_chip_esim": 0.008951746064893724, "plano_nova_linha": 0.009882543387880516, "cancelamento_linha": 0.04422586479198818, "suporte_sem_sinal": 0.07273021452133407, "seguranca_perda_roubo": 0.6325965024883321, "conta_contestacao": 0.021498425262723133, "vas_cancelamento": 0.00776614214120558, "seguranca_fraude": 0.04730393065187601, "sem_correspondencia": 0.04885953367332211}, "confidence": 0.6325965024883321, "input_tokens": 73, "latency_ms": 322.1759829999655} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.6672113028249453, "seguranca_fraude": 0.12906596569026896, "suporte_chip_esim": 0.017307699267537016, "sem_correspondencia": 0.18641503221724867}, "confidence": 0.6672113028249453, "input_tokens": 77, "latency_ms": 165.91337199997724} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"atendimento_humano": 0.08639237515785456, "conta_debito_automatico_digital": 0.01129970539196517, "internet_pacote_adicional": 0.08511570334735741, "fidelidade_resgate": 0.0320746730558856, "seguranca_fraude": 0.3490963370552952, "parceiros_ofertas": 0.042152126606118785, "reclamacao_atendimento": 0.07141831837422673, "roaming_cobranca": 0.003037441806852263, "suporte_chip_esim": 0.0516363835909646, "cancelamento_linha": 0.07241839484709783, "vas_consulta": 0.04428742562526901, "roaming_pacote": 0.0017201190489599442, "recarga_nao_creditada": 0.002109993589319437, "beneficios_consulta": 0.03873559229612727, "fidelidade_pontos": 0.04004983738233953, "sem_correspondencia": 0.06845557282436665}, "confidence": 0.3490963370552952, "input_tokens": 72, "latency_ms": 428.5852310000564} +{"id": "g0225-seguranca_fraude-informal_abreviado-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02910146780214709, "marketplace_compra": 0.033083920110661455, "seguranca_perda_roubo": 0.13463697086175894, "roaming_cobranca": 0.003701347050784754, "conta_contestacao": 0.06293676958350447, "suporte_chip_esim": 0.12265557409925215, "parceiros_ofertas": 0.10725727433481239, "suporte_sem_sinal": 0.17716772710941267, "reclamacao_atendimento": 0.060373270905619655, "conta_explicacao": 0.03732195897505252, "vas_cancelamento": 0.006803278649668594, "sem_correspondencia": 0.2249604405173253}, "confidence": 0.2249604405173253, "input_tokens": 63, "latency_ms": 317.7793859999838} +{"id": "g0225-seguranca_fraude-informal_abreviado-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.04554896463891547, "seguranca_perda_roubo": 0.10868969041314934, "seguranca_fraude": 0.3317971526202994, "internet_consumo": 0.09249769978204665, "conta_pagamento_confirmacao": 0.03804709729973352, "conta_segunda_via": 0.04727150549931873, "reclamacao_atendimento": 0.09040220890064915, "sem_correspondencia": 0.24574568084588774}, "confidence": 0.3317971526202994, "input_tokens": 61, "latency_ms": 232.1209409999483} +{"id": "g0225-seguranca_fraude-informal_abreviado-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"parceiros_ofertas": 0.036819684736155656, "vas_cancelamento": 0.010267773499696885, "seguranca_perda_roubo": 0.08560500174381303, "conta_contestacao": 0.12419707154579826, "seguranca_fraude": 0.29867913901788457, "internet_pacote_adicional": 0.09582017973316583, "internet_consumo": 0.047827176081568334, "fidelidade_resgate": 0.01119235421727848, "marketplace_pedido": 0.02919508289738908, "suporte_chip_esim": 0.06373958945638142, "marketplace_compra": 0.07797885577223931, "sem_correspondencia": 0.11867809129862919}, "confidence": 0.29867913901788457, "input_tokens": 55, "latency_ms": 299.0841639999644} +{"id": "g0225-seguranca_fraude-informal_abreviado-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.21234474535337441, "vas_contratacao": 0.01057005907163288, "seguranca_perda_roubo": 0.06564069087687242, "conta_debito_automatico_digital": 0.014649606964719607, "roaming_duvida": 0.029420937795382938, "seguranca_fraude": 0.16224960217995654, "portabilidade": 0.011119987381398114, "conta_contestacao": 0.09783602943283451, "plano_nova_linha": 0.020770818923599374, "conta_pagamento_confirmacao": 0.031454210644403575, "marketplace_pedido": 0.024791787555446664, "recarga_nao_creditada": 0.006688521542632052, "recarga_realizar": 0.004066305416806284, "roaming_cobranca": 0.012671608112973338, "marketplace_compra": 0.020284741161081546, "sem_correspondencia": 0.27544034758688574}, "confidence": 0.27544034758688574, "input_tokens": 57, "latency_ms": 437.86428600003546} +{"id": "g0225-seguranca_fraude-informal_abreviado-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.0076923076851436725, "conta_vencimento": 0.003158158109489792, "troca_numero": 0.0019430007062936616, "beneficios_consulta": 0.09714966092298612, "seguranca_fraude": 0.267932043298817, "conta_contestacao": 0.09839947353970896, "fidelidade_resgate": 0.013228122921075433, "recarga_saldo": 0.0029069715488135887, "recarga_nao_creditada": 0.004909636740858773, "portabilidade": 0.004009647064476986, "seguranca_perda_roubo": 0.23767729007980717, "conta_debito_automatico_digital": 0.016283939616650527, "fidelidade_pontos": 0.0880840621416419, "negociacao_religacao": 0.005318758855650023, "internet_consumo": 0.01511599770962061, "sem_correspondencia": 0.1361909290589658}, "confidence": 0.267932043298817, "input_tokens": 64, "latency_ms": 400.2215860000433} +{"id": "g0225-seguranca_fraude-informal_abreviado-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08512632120871251, "seguranca_perda_roubo": 0.11957235334710603, "seguranca_fraude": 0.10417435706311304, "sem_correspondencia": 0.6911269683810685}, "confidence": 0.6911269683810685, "input_tokens": 67, "latency_ms": 153.74382900006367} +{"id": "g0225-seguranca_fraude-informal_abreviado-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0169459322656478, "conta_vencimento": 0.0075631952828928255, "seguranca_fraude": 0.14390418107691627, "conta_contestacao": 0.0716036194291404, "roaming_cobranca": 0.028105315161281355, "seguranca_perda_roubo": 0.07068566318500193, "bonus_nao_recebido": 0.024117972993788914, "sem_correspondencia": 0.6370741206053305}, "confidence": 0.6370741206053305, "input_tokens": 62, "latency_ms": 215.26868900002682} +{"id": "g0225-seguranca_fraude-informal_abreviado-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.05765138566493988, "seguranca_perda_roubo": 0.10296708345413208, "seguranca_fraude": 0.16358597576618195, "sem_correspondencia": 0.6757955551147461}, "confidence": 0.6757955551147461, "input_tokens": 61, "latency_ms": 148.90617399998973} +{"id": "g0225-seguranca_fraude-informal_abreviado-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_problema_conexao": 0.033187006178857385, "recarga_nao_creditada": 0.007338689287275424, "suporte_configuracao": 0.01913671783707649, "suporte_sem_sinal": 0.08825481073577365, "seguranca_perda_roubo": 0.13970807409396696, "fidelidade_pontos": 0.034317084184132415, "beneficios_consulta": 0.09715362787529347, "conta_pagamento_confirmacao": 0.017065726482853746, "conta_contestacao": 0.029120609611729215, "seguranca_fraude": 0.27404687229709085, "roaming_duvida": 0.015167459147295986, "roaming_pacote": 0.004337552070216843, "plano_consulta": 0.05845693216150569, "atendimento_humano": 0.04729388354378666, "parceiros_ofertas": 0.023104975355073897, "sem_correspondencia": 0.11230997913807132}, "confidence": 0.27404687229709085, "input_tokens": 60, "latency_ms": 445.7514400000946} +{"id": "g0225-seguranca_fraude-informal_abreviado-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.018671401418891034, "recarga_realizar": 0.009135519435137641, "seguranca_perda_roubo": 0.1652738502752381, "seguranca_fraude": 0.31137610438783786, "fidelidade_resgate": 0.023710037378995897, "conta_contestacao": 0.06333422110418724, "internet_pacote_adicional": 0.1916422455796917, "sem_correspondencia": 0.21685662042002052}, "confidence": 0.31137610438783786, "input_tokens": 61, "latency_ms": 223.75395799997477} +{"id": "g0225-seguranca_fraude-informal_abreviado-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 117, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11090981505808246, "roaming_pacote": 0.00908180289007786, "marketplace_compra": 0.037008991811056026, "seguranca_perda_roubo": 0.14630452689025628, "seguranca_fraude": 0.2002470113235819, "conta_pagamento_confirmacao": 0.06558672815019634, "suporte_chip_esim": 0.03906425301094806, "sem_correspondencia": 0.39179687086580106}, "confidence": 0.39179687086580106, "input_tokens": 69, "latency_ms": 234.4179219999205} +{"id": "g0225-seguranca_fraude-informal_abreviado-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0035118724596041404, "conta_segunda_via": 0.04249634695638058, "seguranca_fraude": 0.7037956883411286, "plano_nova_linha": 0.006119819504754015, "negociacao_divida": 0.01550877131461246, "conta_contestacao": 0.04668120406758134, "seguranca_perda_roubo": 0.07032705267045797, "sem_correspondencia": 0.11155924468548088}, "confidence": 0.7037956883411286, "input_tokens": 63, "latency_ms": 221.61481599994204} +{"id": "g0227-seguranca_fraude-regionalismo-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 102, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.13914656318363042, "cadastro_atualizacao": 0.08260521102279521, "troca_numero": 0.15792719655791473, "seguranca_fraude": 0.28814067772451624, "plano_consulta": 0.04124563837346663, "suporte_chip_esim": 0.04448509113769419, "marketplace_compra": 0.021427085129245783, "roaming_pacote": 0.0026385012871558713, "seguranca_perda_roubo": 0.04031845461774454, "bonus_nao_recebido": 0.005405706694544069, "conta_contestacao": 0.022787358086568198, "sem_correspondencia": 0.15387251618472414}, "confidence": 0.28814067772451624, "input_tokens": 102, "latency_ms": 350.51580399999693} +{"id": "g0227-seguranca_fraude-regionalismo-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 201, "length_bucket": "longo"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.04055971964359701, "vas_contratacao": 0.023135922504426202, "conta_explicacao": 0.03440309264655273, "conta_contestacao": 0.18888315276975703, "recarga_saldo": 0.0036361319402436624, "seguranca_perda_roubo": 0.13094036085992514, "plano_troca": 0.006314660328408177, "vas_consulta": 0.23990314841414767, "internet_problema_conexao": 0.018171874535502872, "plano_consulta": 0.029692582343629266, "seguranca_fraude": 0.161614773249406, "sem_correspondencia": 0.12274458076440423}, "confidence": 0.23990314841414767, "input_tokens": 89, "latency_ms": 332.7880079999659} +{"id": "g0227-seguranca_fraude-regionalismo-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.011244823565200684, "conta_contestacao": 0.0756201245427635, "seguranca_fraude": 0.53828211267867, "seguranca_perda_roubo": 0.07320170326070427, "recarga_nao_creditada": 0.00932692671485722, "recarga_realizar": 0.005932248842714436, "internet_consumo": 0.04539381477543989, "sem_correspondencia": 0.24099824561964997}, "confidence": 0.53828211267867, "input_tokens": 79, "latency_ms": 227.32403499992415} +{"id": "g0227-seguranca_fraude-regionalismo-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 174, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.014041159743742806, "conta_contestacao": 0.04668067852172185, "seguranca_perda_roubo": 0.12554342782316721, "suporte_configuracao": 0.05369798619140736, "conta_segunda_via": 0.07123273562587541, "fidelidade_resgate": 0.0261001947713275, "seguranca_fraude": 0.3995227012316544, "sem_correspondencia": 0.26318111609110345}, "confidence": 0.3995227012316544, "input_tokens": 74, "latency_ms": 226.85404200001358} +{"id": "g0227-seguranca_fraude-regionalismo-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"reclamacao_atendimento": 0.1255420452241881, "desconto_retencao": 0.009428869045473957, "conta_contestacao": 0.05579271193497214, "conta_debito_automatico_digital": 0.0319143311675374, "suporte_chip_esim": 0.04565678558152535, "seguranca_fraude": 0.3932653981878674, "seguranca_perda_roubo": 0.13074122430170526, "sem_correspondencia": 0.20765863455673045}, "confidence": 0.3932653981878674, "input_tokens": 79, "latency_ms": 250.93817399999807} +{"id": "g0227-seguranca_fraude-regionalismo-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 186, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.07448394929545891, "conta_contestacao": 0.13490489728323657, "seguranca_fraude": 0.5633853925787833, "sem_correspondencia": 0.22722576084252122}, "confidence": 0.5633853925787833, "input_tokens": 83, "latency_ms": 165.0955589999512} +{"id": "g0227-seguranca_fraude-regionalismo-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"beneficios_consulta": 0.043989955255167704, "recarga_realizar": 0.0023239689390845853, "plano_troca": 0.005068413281668204, "conta_contestacao": 0.06834635542705056, "plano_consulta": 0.12358292923077568, "seguranca_fraude": 0.3052326025276168, "roaming_duvida": 0.005868499514320604, "suporte_configuracao": 0.014242850155030363, "reclamacao_atendimento": 0.09303962989525544, "negociacao_divida": 0.009184829502586903, "plano_nova_linha": 0.020893174527880348, "seguranca_perda_roubo": 0.10401339699034645, "internet_problema_conexao": 0.051670692191542085, "marketplace_pedido": 0.022890205917440426, "conta_explicacao": 0.05027957930486024, "sem_correspondencia": 0.07937291733937361}, "confidence": 0.3052326025276168, "input_tokens": 86, "latency_ms": 463.3696160000227} +{"id": "g0227-seguranca_fraude-regionalismo-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 195, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.4889333163663758, "conta_contestacao": 0.04805899407998146, "seguranca_perda_roubo": 0.054168763989418584, "sem_correspondencia": 0.40883892556422413}, "confidence": 0.4889333163663758, "input_tokens": 87, "latency_ms": 165.5886850001025} +{"id": "g0227-seguranca_fraude-regionalismo-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.007890999201592907, "seguranca_fraude": 0.2535729372376539, "conta_contestacao": 0.07579219379735506, "plano_consulta": 0.08651828915209518, "vas_contratacao": 0.009319281237609887, "suporte_configuracao": 0.03294040975755591, "conta_segunda_via": 0.0383025223869644, "conta_debito_automatico_digital": 0.025226340443011176, "internet_consumo": 0.0792835809294856, "conta_vencimento": 0.004237612681812614, "seguranca_perda_roubo": 0.0817668671497351, "suporte_chip_esim": 0.05383365412758254, "negociacao_divida": 0.012155251902745069, "portabilidade": 0.007123795608748973, "marketplace_compra": 0.03426767494875185, "sem_correspondencia": 0.1977685894372998}, "confidence": 0.2535729372376539, "input_tokens": 76, "latency_ms": 476.8784710000773} +{"id": "g0227-seguranca_fraude-regionalismo-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.10249758740881654, "seguranca_fraude": 0.5807553063501859, "conta_contestacao": 0.040927321633562184, "sem_correspondencia": 0.2758197846074354}, "confidence": 0.5807553063501859, "input_tokens": 85, "latency_ms": 174.0743840000505} +{"id": "g0227-seguranca_fraude-regionalismo-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 187, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_sem_sinal": 0.24015666440993122, "cancelamento_linha": 0.002776851399947947, "seguranca_perda_roubo": 0.09324636270174344, "recarga_saldo": 0.002127652513011924, "plano_troca": 0.00459500213968392, "troca_numero": 0.0015830729321374443, "suporte_chip_esim": 0.030431806910087254, "plano_consulta": 0.07237095354617046, "conta_contestacao": 0.04547081123078009, "beneficios_consulta": 0.07730594244083391, "seguranca_fraude": 0.3395842895185786, "sem_correspondencia": 0.0903505902570938}, "confidence": 0.3395842895185786, "input_tokens": 80, "latency_ms": 356.68239000005997} +{"id": "g0228-seguranca_fraude-emocional-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.006356079902859258, "cancelamento_linha": 0.011481557684017292, "conta_debito_automatico_digital": 0.011109408643139496, "beneficios_consulta": 0.032877731241566364, "vas_cancelamento": 0.0034893072729825078, "internet_consumo": 0.03123984407309835, "reclamacao_atendimento": 0.09028528403704737, "desconto_retencao": 0.006074211407449368, "conta_contestacao": 0.038554566874193674, "marketplace_pedido": 0.032470329779480674, "seguranca_perda_roubo": 0.10866913671226548, "fidelidade_resgate": 0.007790658427078484, "roaming_cobranca": 0.002176469602841251, "recarga_realizar": 0.002642038444676401, "seguranca_fraude": 0.5336062177947091, "sem_correspondencia": 0.081177158102595}, "confidence": 0.5336062177947091, "input_tokens": 68, "latency_ms": 459.5735999999988} +{"id": "g0228-seguranca_fraude-emocional-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao", "vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_consulta": 0.08004265023259374, "seguranca_fraude": 0.3780063270156116, "seguranca_perda_roubo": 0.0797021140066931, "vas_cancelamento": 0.16856347976876498, "suporte_chip_esim": 0.011701142042163652, "troca_numero": 0.0014834517605526161, "recarga_nao_creditada": 0.009303621651000304, "roaming_duvida": 0.008374388993882738, "cadastro_atualizacao": 0.029962806938005484, "conta_contestacao": 0.1070413108298882, "suporte_configuracao": 0.01960549068498606, "sem_correspondencia": 0.1062132160758575}, "confidence": 0.3780063270156116, "input_tokens": 62, "latency_ms": 323.4329690000095} +{"id": "g0228-seguranca_fraude-emocional-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.02399144984066147, "desconto_retencao": 0.025488543377187006, "seguranca_fraude": 0.519561809279223, "vas_contratacao": 0.02119167076042684, "troca_numero": 0.0058386407643279915, "conta_contestacao": 0.04941087790932275, "seguranca_perda_roubo": 0.11748797041638298, "sem_correspondencia": 0.23702903765246794}, "confidence": 0.519561809279223, "input_tokens": 59, "latency_ms": 213.72702199994364} +{"id": "g0228-seguranca_fraude-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_segunda_via": 0.09196775725540153, "conta_contestacao": 0.06376058312869723, "negociacao_religacao": 0.010096553245276656, "recarga_realizar": 0.0035424426419320316, "roaming_pacote": 0.003270023118067859, "marketplace_pedido": 0.08007595317086329, "seguranca_perda_roubo": 0.5642530656684283, "fidelidade_pontos": 0.014234841141679002, "bonus_nao_recebido": 0.009291818866256634, "parceiros_ofertas": 0.040351314463207597, "plano_nova_linha": 0.009191408327526818, "sem_correspondencia": 0.10996423897266305}, "confidence": 0.5642530656684283, "input_tokens": 60, "latency_ms": 284.4780959999298} +{"id": "g0228-seguranca_fraude-emocional-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.45212829398344195, "seguranca_perda_roubo": 0.19064899142688563, "conta_contestacao": 0.14070130046002266, "sem_correspondencia": 0.21652141412964976}, "confidence": 0.45212829398344195, "input_tokens": 63, "latency_ms": 148.28101800003424} +{"id": "g0228-seguranca_fraude-emocional-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.3098384405318077, "seguranca_perda_roubo": 0.13527323154427226, "conta_pagamento_confirmacao": 0.12097054584729806, "roaming_cobranca": 0.0073491576237698164, "conta_contestacao": 0.13214534373418976, "internet_problema_conexao": 0.07650875214663798, "fidelidade_resgate": 0.030339920554236465, "sem_correspondencia": 0.187574608017788}, "confidence": 0.3098384405318077, "input_tokens": 60, "latency_ms": 225.15527799998836} +{"id": "g0228-seguranca_fraude-emocional-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 128, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_segunda_via": 0.16324756515022273, "conta_contestacao": 0.13422920868647498, "seguranca_perda_roubo": 0.10370465779880929, "conta_debito_automatico_digital": 0.03301153225926881, "recarga_realizar": 0.005512966131607693, "suporte_configuracao": 0.03433598095123531, "seguranca_fraude": 0.3550681357739021, "sem_correspondencia": 0.17088995324847905}, "confidence": 0.3550681357739021, "input_tokens": 67, "latency_ms": 232.24044799997046} +{"id": "g0228-seguranca_fraude-emocional-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"roaming_cobranca": 0.009697982218466501, "seguranca_perda_roubo": 0.16239351215653322, "vas_consulta": 0.20937356586799286, "suporte_configuracao": 0.05328667223401374, "portabilidade": 0.021646999064613124, "internet_problema_conexao": 0.04685142316130649, "vas_cancelamento": 0.028652103937999576, "recarga_nao_creditada": 0.008905350330159259, "negociacao_divida": 0.021468637751064872, "seguranca_fraude": 0.14384599190778277, "conta_contestacao": 0.10936256620320566, "sem_correspondencia": 0.18451519516686196}, "confidence": 0.20937356586799286, "input_tokens": 50, "latency_ms": 290.3256680000368} +{"id": "g0228-seguranca_fraude-emocional-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.0941733530579608, "marketplace_compra": 0.1447252984809862, "seguranca_fraude": 0.5353489723830904, "atendimento_humano": 0.04420159181888743, "portabilidade": 0.004435913807695214, "internet_problema_conexao": 0.010447619884241671, "fidelidade_pontos": 0.018396814129192925, "conta_vencimento": 0.00531121037815458, "conta_contestacao": 0.046161288306259686, "roaming_pacote": 0.0016762561343103327, "beneficios_consulta": 0.03134181098346571, "sem_correspondencia": 0.06377987063575505}, "confidence": 0.5353489723830904, "input_tokens": 45, "latency_ms": 282.84601900008965} +{"id": "g0228-seguranca_fraude-emocional-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.07295715706948437, "conta_explicacao": 0.04004212785453357, "atendimento_humano": 0.09323974568527547, "vas_cancelamento": 0.004445577443871963, "internet_consumo": 0.09350624549892388, "suporte_configuracao": 0.028600420403288394, "cancelamento_linha": 0.0042588621714311345, "conta_contestacao": 0.09043150268823603, "roaming_pacote": 0.003154453078921143, "seguranca_fraude": 0.18805139994176942, "plano_consulta": 0.0731643130095073, "seguranca_perda_roubo": 0.11780071839037279, "recarga_saldo": 0.003071443367682723, "negociacao_religacao": 0.006888823953147643, "marketplace_compra": 0.024646160779807334, "sem_correspondencia": 0.15574104866374683}, "confidence": 0.18805139994176942, "input_tokens": 68, "latency_ms": 410.1299650000101} +{"id": "g0228-seguranca_fraude-emocional-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1631503898844239, "seguranca_perda_roubo": 0.14755136214349754, "seguranca_fraude": 0.24834152306144008, "sem_correspondencia": 0.4409567249106385}, "confidence": 0.4409567249106385, "input_tokens": 54, "latency_ms": 146.60288300001412} +{"id": "g0228-seguranca_fraude-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_contestacao": 0.32010158419457696, "parceiros_ofertas": 0.066632314523573, "seguranca_perda_roubo": 0.3760715070952251, "sem_correspondencia": 0.23719459418662497}, "confidence": 0.3760715070952251, "input_tokens": 53, "latency_ms": 139.13514499995472} +{"id": "g0233-roaming_pacote-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.06688077424705013, "parceiros_ofertas": 0.031987639461309836, "conta_pagamento_confirmacao": 0.01935029867682909, "marketplace_compra": 0.03141031635048784, "roaming_cobranca": 0.07574457309278684, "internet_consumo": 0.0532339860112285, "conta_vencimento": 0.003637562330161644, "cadastro_atualizacao": 0.029348331017005562, "vas_contratacao": 0.013354943420004388, "cancelamento_linha": 0.0009931415072463308, "conta_explicacao": 0.013967393222676103, "recarga_realizar": 0.0021684729843497873, "suporte_sem_sinal": 0.03870844281464771, "vas_consulta": 0.19367632824279413, "internet_pacote_adicional": 0.33050905061405433, "sem_correspondencia": 0.09502874600736778}, "confidence": 0.33050905061405433, "input_tokens": 41, "latency_ms": 382.99320800001624} +{"id": "g0233-roaming_pacote-erros_digitacao-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.46030252249401166, "roaming_pacote": 0.24747873458916253, "roaming_duvida": 0.09956557003701791, "sem_correspondencia": 0.19265317287980793}, "confidence": 0.46030252249401166, "input_tokens": 38, "latency_ms": 134.29540699996778} +{"id": "g0233-roaming_pacote-erros_digitacao-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"desconto_retencao": 0.08680679340620231, "roaming_duvida": 0.06018048827512783, "roaming_pacote": 0.010631527355036212, "roaming_cobranca": 0.014077722802941717, "conta_explicacao": 0.0472613932118893, "vas_contratacao": 0.020576891592845457, "internet_pacote_adicional": 0.444840602596656, "sem_correspondencia": 0.31562458075930117}, "confidence": 0.444840602596656, "input_tokens": 37, "latency_ms": 202.51179099989258} +{"id": "g0233-roaming_pacote-erros_digitacao-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.7975579424100518, "roaming_pacote": 0.0052257360572009574, "roaming_duvida": 0.01526180661127573, "sem_correspondencia": 0.18195451492147152}, "confidence": 0.7975579424100518, "input_tokens": 38, "latency_ms": 141.8745469999294} +{"id": "g0233-roaming_pacote-erros_digitacao-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.10507770515107243, "atendimento_humano": 0.05112054506658132, "internet_pacote_adicional": 0.4887523647263847, "troca_numero": 0.0011875372861927349, "negociacao_religacao": 0.014404254901106445, "conta_segunda_via": 0.06426500170782742, "roaming_duvida": 0.02621836745586432, "roaming_cobranca": 0.021708921904618924, "suporte_chip_esim": 0.007029172456134362, "roaming_pacote": 0.015187969414072598, "plano_troca": 0.023166795724215147, "sem_correspondencia": 0.1818813642059296}, "confidence": 0.4887523647263847, "input_tokens": 41, "latency_ms": 316.01548699995874} +{"id": "g0233-roaming_pacote-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.10232476011612765, "roaming_cobranca": 0.023724948678026644, "internet_pacote_adicional": 0.2105103703707967, "sem_correspondencia": 0.663439920835049}, "confidence": 0.663439920835049, "input_tokens": 34, "latency_ms": 147.22224800004824} +{"id": "g0233-roaming_pacote-erros_digitacao-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.058216791543531037, "vas_consulta": 0.08374341033296392, "internet_pacote_adicional": 0.5688250887435395, "recarga_saldo": 0.0026336778572769552, "conta_vencimento": 0.004529453985458784, "roaming_pacote": 0.027732824967834593, "suporte_chip_esim": 0.007846918378656212, "beneficios_consulta": 0.07198511341497148, "roaming_duvida": 0.02219066065941138, "negociacao_divida": 0.013231820498668142, "roaming_cobranca": 0.017742584238252368, "sem_correspondencia": 0.12132165537943555}, "confidence": 0.5688250887435395, "input_tokens": 40, "latency_ms": 282.8819559999829} +{"id": "g0233-roaming_pacote-erros_digitacao-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.09039979499580003, "internet_pacote_adicional": 0.37620532689948927, "roaming_duvida": 0.17744070459599012, "sem_correspondencia": 0.3559541735087206}, "confidence": 0.37620532689948927, "input_tokens": 37, "latency_ms": 137.92544000000362} +{"id": "g0233-roaming_pacote-erros_digitacao-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.057871421277442575, "fidelidade_pontos": 0.020871426874691738, "bonus_nao_recebido": 0.01407878782917378, "seguranca_perda_roubo": 0.012047164265470058, "vas_contratacao": 0.007781016390226354, "conta_segunda_via": 0.024657372681231266, "roaming_cobranca": 0.04012212135966812, "suporte_sem_sinal": 0.06644838139987351, "roaming_pacote": 0.04064822925341646, "marketplace_pedido": 0.01157171566760286, "internet_pacote_adicional": 0.53493039522642, "suporte_chip_esim": 0.0038017422029411113, "conta_debito_automatico_digital": 0.0037414562904247, "roaming_duvida": 0.08192308219221395, "portabilidade": 0.004073834403362529, "sem_correspondencia": 0.07543185268584095}, "confidence": 0.53493039522642, "input_tokens": 37, "latency_ms": 429.3321590000687} +{"id": "g0233-roaming_pacote-erros_digitacao-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"troca_numero": 0.0027856297653581757, "roaming_cobranca": 0.010217725000790052, "negociacao_religacao": 0.016541550960403998, "conta_contestacao": 0.07696947187042784, "roaming_duvida": 0.013357229426741373, "internet_consumo": 0.09795332561609908, "internet_pacote_adicional": 0.41941150640218067, "roaming_pacote": 0.011448112094122408, "vas_consulta": 0.09543674285201673, "recarga_nao_creditada": 0.006371254961647517, "bonus_nao_recebido": 0.014156896566444655, "marketplace_compra": 0.04051224393217286, "portabilidade": 0.012872606381800327, "internet_problema_conexao": 0.022116312264217775, "cancelamento_linha": 0.006747714661735133, "sem_correspondencia": 0.15310167724384138}, "confidence": 0.41941150640218067, "input_tokens": 41, "latency_ms": 373.8292330000377} +{"id": "g0233-roaming_pacote-erros_digitacao-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"marketplace_pedido": 0.05144379477205677, "beneficios_consulta": 0.0947970559303497, "seguranca_fraude": 0.01802047222089828, "vas_contratacao": 0.011356576763638092, "vas_consulta": 0.11745730474550606, "bonus_nao_recebido": 0.03739444303985732, "cadastro_atualizacao": 0.02365983550861804, "internet_pacote_adicional": 0.38469813689177523, "roaming_cobranca": 0.021881258920123547, "cancelamento_linha": 0.00789314537474815, "conta_segunda_via": 0.01099725387468145, "roaming_duvida": 0.08361302623778073, "vas_cancelamento": 0.005081277993238048, "internet_problema_conexao": 0.018260529936562228, "plano_troca": 0.022716528640410752, "sem_correspondencia": 0.09072935914975562}, "confidence": 0.38469813689177523, "input_tokens": 35, "latency_ms": 412.9035109999677} +{"id": "g0233-roaming_pacote-erros_digitacao-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.4149558996765278, "roaming_pacote": 0.23313024018445017, "roaming_duvida": 0.07502637337991497, "sem_correspondencia": 0.27688748675910707}, "confidence": 0.4149558996765278, "input_tokens": 37, "latency_ms": 136.7596869999943} +{"id": "g0234-roaming_pacote-regionalismo-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"reclamacao_atendimento": 0.02782470003102887, "roaming_cobranca": 0.10492879252387183, "troca_numero": 0.002224661738772248, "plano_consulta": 0.06177401162955466, "cancelamento_linha": 0.0020820939564907912, "conta_segunda_via": 0.01289250436154633, "fidelidade_resgate": 0.023761213227882914, "roaming_pacote": 0.23824259664489758, "internet_consumo": 0.07915821184921826, "negociacao_religacao": 0.026716551032576367, "suporte_sem_sinal": 0.06344554183314949, "roaming_duvida": 0.13733238627767425, "fidelidade_pontos": 0.02186925202294194, "internet_pacote_adicional": 0.06829320219592067, "vas_contratacao": 0.017213198229604324, "sem_correspondencia": 0.11224108244486951}, "confidence": 0.23824259664489758, "input_tokens": 46, "latency_ms": 385.4830559999982} +{"id": "g0234-roaming_pacote-regionalismo-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.002395682654768195, "roaming_cobranca": 0.006168885414627394, "vas_consulta": 0.10422158635686635, "conta_explicacao": 0.015272557221612772, "suporte_chip_esim": 0.0025784216419370083, "desconto_retencao": 0.0066835784898658535, "roaming_pacote": 0.007977605528951623, "roaming_duvida": 0.011457870328877526, "bonus_nao_recebido": 0.001837304032992005, "negociacao_divida": 0.00573886026878252, "parceiros_ofertas": 0.030513505356106554, "portabilidade": 0.0056457480378889965, "internet_pacote_adicional": 0.7301063888006906, "marketplace_compra": 0.011394157622369058, "vas_cancelamento": 0.001557885500342945, "sem_correspondencia": 0.05644996274332059}, "confidence": 0.7301063888006906, "input_tokens": 46, "latency_ms": 397.09898799992516} +{"id": "g0234-roaming_pacote-regionalismo-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.10977761527938303, "conta_pagamento_confirmacao": 0.021459008199315954, "roaming_pacote": 0.502046912318981, "roaming_cobranca": 0.06258625903343146, "seguranca_perda_roubo": 0.004255090582574822, "atendimento_humano": 0.022396436467982485, "internet_pacote_adicional": 0.13012047814407285, "sem_correspondencia": 0.14735819997425842}, "confidence": 0.502046912318981, "input_tokens": 48, "latency_ms": 210.19828299995424} +{"id": "g0234-roaming_pacote-regionalismo-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.008462005874102407, "roaming_duvida": 0.10618332010179202, "roaming_pacote": 0.08518981026620702, "internet_pacote_adicional": 0.5378188262970035, "bonus_nao_recebido": 0.025405017535452535, "roaming_cobranca": 0.0602970201818561, "plano_troca": 0.00533748221798329, "sem_correspondencia": 0.1713065175256031}, "confidence": 0.5378188262970035, "input_tokens": 37, "latency_ms": 203.11141799993493} +{"id": "g0234-roaming_pacote-regionalismo-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.011761863425663318, "suporte_chip_esim": 0.004124670187659785, "roaming_cobranca": 0.007528123725675719, "vas_cancelamento": 0.004340499998048647, "negociacao_religacao": 0.006783506199938325, "roaming_pacote": 0.012386331029014874, "internet_pacote_adicional": 0.8861563583061626, "sem_correspondencia": 0.06691864712783681}, "confidence": 0.8861563583061626, "input_tokens": 45, "latency_ms": 214.73967500003255} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.01903012895041079, "internet_pacote_adicional": 0.7679834284771297, "marketplace_pedido": 0.016478595497514004, "suporte_sem_sinal": 0.04002993449769475, "portabilidade": 0.023159242856749786, "roaming_duvida": 0.06195552317499897, "roaming_cobranca": 0.030752100249893236, "sem_correspondencia": 0.0406110462956087}, "confidence": 0.7679834284771297, "input_tokens": 49, "latency_ms": 213.70209400004114} +{"id": "g0234-roaming_pacote-regionalismo-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.4256788818278238, "roaming_duvida": 0.15251350080988876, "conta_pagamento_confirmacao": 0.00888334096470363, "roaming_pacote": 0.12421056834638049, "roaming_cobranca": 0.04398219624304738, "marketplace_compra": 0.014083872696755947, "conta_vencimento": 0.00203637677942588, "conta_segunda_via": 0.011992854053538522, "vas_contratacao": 0.009360801214283239, "atendimento_humano": 0.06315820402909282, "cadastro_atualizacao": 0.03965567356131892, "sem_correspondencia": 0.10444372947374056}, "confidence": 0.4256788818278238, "input_tokens": 44, "latency_ms": 286.26042899998083} +{"id": "g0234-roaming_pacote-regionalismo-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.03354495393614701, "internet_pacote_adicional": 0.8372702342201286, "roaming_pacote": 0.021027731265246638, "sem_correspondencia": 0.10815708057847774}, "confidence": 0.8372702342201286, "input_tokens": 46, "latency_ms": 138.57129599989548} +{"id": "g0234-roaming_pacote-regionalismo-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_debito_automatico_digital": 0.008922338537652619, "desconto_retencao": 0.015160048468737215, "roaming_cobranca": 0.01359540138856625, "roaming_duvida": 0.046702631089735255, "internet_pacote_adicional": 0.4041741215866881, "beneficios_consulta": 0.08207681077810011, "plano_consulta": 0.26526558553605334, "roaming_pacote": 0.008767303130399105, "recarga_saldo": 0.0018040652026193287, "seguranca_perda_roubo": 0.004780545392891773, "bonus_nao_recebido": 0.012354129065958137, "sem_correspondencia": 0.13639701982259878}, "confidence": 0.4041741215866881, "input_tokens": 42, "latency_ms": 291.6557629999943} +{"id": "g0234-roaming_pacote-regionalismo-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.008352163955453119, "roaming_duvida": 0.07259777738974793, "troca_numero": 0.0011657492411180487, "bonus_nao_recebido": 0.010736436295628041, "internet_pacote_adicional": 0.60651092097425, "roaming_pacote": 0.09985654533759163, "roaming_cobranca": 0.030580614805973436, "sem_correspondencia": 0.17019979200023783}, "confidence": 0.60651092097425, "input_tokens": 43, "latency_ms": 197.9278680000789} +{"id": "g0234-roaming_pacote-regionalismo-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"plano_consulta": 0.05283920299584707, "roaming_pacote": 0.48727025038824556, "internet_pacote_adicional": 0.15383386124824056, "conta_pagamento_confirmacao": 0.019721553967769413, "roaming_cobranca": 0.04622328507565736, "roaming_duvida": 0.06562957704867645, "suporte_sem_sinal": 0.061721289438638985, "sem_correspondencia": 0.11276097983692464}, "confidence": 0.48727025038824556, "input_tokens": 48, "latency_ms": 214.62624899993443} +{"id": "g0234-roaming_pacote-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.017614619248642535, "roaming_cobranca": 0.010065175274185875, "internet_pacote_adicional": 0.8681913339360567, "sem_correspondencia": 0.10412887154111487}, "confidence": 0.8681913339360567, "input_tokens": 48, "latency_ms": 140.25910899999872} +{"id": "g0236-roaming_pacote-longo_contexto-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida", "suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 303, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.18907921614935003, "internet_problema_conexao": 0.04619249847768336, "seguranca_fraude": 0.01410608410798652, "marketplace_pedido": 0.030884522060001036, "roaming_duvida": 0.17816848126959833, "roaming_pacote": 0.319235007142639, "roaming_cobranca": 0.09779925954078773, "sem_correspondencia": 0.12453493125195397}, "confidence": 0.319235007142639, "input_tokens": 106, "latency_ms": 248.22207700003673} +{"id": "g0236-roaming_pacote-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 257, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.08813753701383552, "roaming_duvida": 0.2258723563298279, "internet_pacote_adicional": 0.5126321735900187, "sem_correspondencia": 0.17335793306631792}, "confidence": 0.5126321735900187, "input_tokens": 95, "latency_ms": 165.00020800003767} +{"id": "g0236-roaming_pacote-longo_contexto-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 99, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6378520590527008, "roaming_cobranca": 0.06995708345527489, "suporte_configuracao": 0.04184241875784878, "roaming_pacote": 0.060817083903781204, "suporte_sem_sinal": 0.036882023468346764, "fidelidade_resgate": 0.008738284743409092, "vas_cancelamento": 0.002964780136765965, "negociacao_religacao": 0.004009505182301049, "roaming_duvida": 0.06857583524915929, "desconto_retencao": 0.00982190275014959, "marketplace_compra": 0.010962287660564653, "sem_correspondencia": 0.04757673563969795}, "confidence": 0.6378520590527008, "input_tokens": 99, "latency_ms": 350.3410219999523} +{"id": "g0236-roaming_pacote-longo_contexto-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 238, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.3784667747140918, "bonus_nao_recebido": 0.014261401064235492, "internet_problema_conexao": 0.024485324843726612, "roaming_cobranca": 0.09363435692778492, "roaming_pacote": 0.311730281730211, "roaming_duvida": 0.07361478739010235, "desconto_retencao": 0.004536776572271343, "sem_correspondencia": 0.0992702967575765}, "confidence": 0.3784667747140918, "input_tokens": 91, "latency_ms": 234.91722000005666} +{"id": "g0236-roaming_pacote-longo_contexto-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 230, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.018751939339519904, "roaming_pacote": 0.009912093879757214, "beneficios_consulta": 0.052602297382005364, "troca_numero": 0.0011874569780202886, "portabilidade": 0.009762846646543295, "vas_cancelamento": 0.0027152776576889084, "conta_contestacao": 0.030099545864025967, "marketplace_compra": 0.012209920871036034, "internet_pacote_adicional": 0.5122061257316293, "suporte_configuracao": 0.03708600915031115, "roaming_duvida": 0.09804323096476725, "conta_pagamento_confirmacao": 0.010156787704897202, "atendimento_humano": 0.03266737537084426, "suporte_chip_esim": 0.002268605349169552, "plano_nova_linha": 0.04742215095261892, "sem_correspondencia": 0.1229083361571654}, "confidence": 0.5122061257316293, "input_tokens": 81, "latency_ms": 427.65808100000413} +{"id": "g0236-roaming_pacote-longo_contexto-05-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.24588035537735628, "vas_contratacao": 0.024939151627231964, "suporte_sem_sinal": 0.04857436213799037, "roaming_duvida": 0.15842702770972428, "reclamacao_atendimento": 0.03048920877027936, "internet_consumo": 0.024388954145502795, "roaming_pacote": 0.18962535299602248, "plano_nova_linha": 0.010177195892042894, "roaming_cobranca": 0.02779265530785982, "internet_pacote_adicional": 0.15661485264746916, "conta_segunda_via": 0.004862142652809005, "sem_correspondencia": 0.0782287407357116}, "confidence": 0.24588035537735628, "input_tokens": 84, "latency_ms": 326.16862099996524} +{"id": "g0236-roaming_pacote-longo_contexto-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 241, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.0895572379231453, "roaming_pacote": 0.3429013788700104, "internet_pacote_adicional": 0.44839659333229065, "sem_correspondencia": 0.11914478987455368}, "confidence": 0.44839659333229065, "input_tokens": 89, "latency_ms": 159.75702499997624} +{"id": "g0236-roaming_pacote-longo_contexto-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 228, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.029095189733951695, "conta_segunda_via": 0.009896511241946054, "fidelidade_resgate": 0.007137710250166765, "bonus_nao_recebido": 0.004768583472350515, "plano_consulta": 0.18051527495186276, "atendimento_humano": 0.01817826932210417, "roaming_cobranca": 0.010186457106010975, "roaming_pacote": 0.0074524148592914905, "recarga_realizar": 0.0023505545758076966, "conta_explicacao": 0.019549485355183322, "internet_pacote_adicional": 0.6498190780281201, "sem_correspondencia": 0.06105047110320444}, "confidence": 0.6498190780281201, "input_tokens": 90, "latency_ms": 326.73669100006464} +{"id": "g0236-roaming_pacote-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 202, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.10282235203736506, "internet_pacote_adicional": 0.5019257606207044, "marketplace_pedido": 0.014486415931897081, "internet_problema_conexao": 0.005621550741119623, "vas_contratacao": 0.08573307270119279, "roaming_cobranca": 0.165311249914387, "negociacao_divida": 0.006672816134406119, "conta_vencimento": 0.0020561893344500787, "atendimento_humano": 0.013572764173958338, "seguranca_perda_roubo": 0.0015634432712532359, "beneficios_consulta": 0.06138780252970503, "sem_correspondencia": 0.038846582609561274}, "confidence": 0.5019257606207044, "input_tokens": 82, "latency_ms": 316.43243900009566} +{"id": "g0236-roaming_pacote-longo_contexto-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 201, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"portabilidade": 0.013152897122136065, "bonus_nao_recebido": 0.007474359456560184, "plano_nova_linha": 0.022714510152810886, "roaming_duvida": 0.00913222769666893, "roaming_pacote": 0.007562692141549826, "seguranca_perda_roubo": 0.004595667507064902, "suporte_sem_sinal": 0.035523406524373614, "recarga_realizar": 0.0022919617648047732, "recarga_saldo": 0.0012663899461012275, "internet_pacote_adicional": 0.6270735747449414, "roaming_cobranca": 0.0094853703094708, "fidelidade_pontos": 0.015001889049274507, "suporte_configuracao": 0.19424385974258715, "fidelidade_resgate": 0.005489831226245266, "cancelamento_linha": 0.0013539796685202899, "sem_correspondencia": 0.0436373829468902}, "confidence": 0.6270735747449414, "input_tokens": 76, "latency_ms": 430.05090400004065} +{"id": "g0236-roaming_pacote-longo_contexto-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"suporte_sem_sinal": 0.023391781385704774, "internet_pacote_adicional": 0.2259811014989303, "roaming_cobranca": 0.05425791072391808, "roaming_pacote": 0.28663447512622664, "recarga_saldo": 0.004006157631057388, "fidelidade_resgate": 0.010922281076629778, "desconto_retencao": 0.008176983337931792, "internet_problema_conexao": 0.007674412339774153, "parceiros_ofertas": 0.04220924155889509, "vas_consulta": 0.06409630927447989, "conta_explicacao": 0.011764150118345465, "atendimento_humano": 0.021851630891604176, "beneficios_consulta": 0.06720012429505592, "roaming_duvida": 0.11459244793029151, "seguranca_fraude": 0.010643370454499205, "sem_correspondencia": 0.046597622356655835}, "confidence": 0.28663447512622664, "input_tokens": 84, "latency_ms": 439.1294880000487} +{"id": "g0236-roaming_pacote-longo_contexto-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.2341635278794182, "roaming_cobranca": 0.08131448813850324, "marketplace_pedido": 0.054798969819877676, "roaming_pacote": 0.1778797767121207, "recarga_nao_creditada": 0.004507760042904984, "suporte_chip_esim": 0.00867145976063334, "internet_pacote_adicional": 0.1492603413142091, "sem_correspondencia": 0.2894036763323327}, "confidence": 0.2894036763323327, "input_tokens": 82, "latency_ms": 229.3602600000213} +{"id": "g0240-roaming_duvida-erros_digitacao-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_fraude": 0.04273726072335459, "recarga_realizar": 0.004579596781707444, "bonus_nao_recebido": 0.026922009566598726, "beneficios_consulta": 0.18148002048138362, "conta_contestacao": 0.05027008021856008, "roaming_cobranca": 0.033922948919891796, "portabilidade": 0.009917338506497024, "cadastro_atualizacao": 0.0415976051064286, "suporte_configuracao": 0.03810549218656698, "vas_contratacao": 0.019685965298973974, "internet_pacote_adicional": 0.2700313706950012, "roaming_duvida": 0.0663914552181432, "suporte_chip_esim": 0.019743563870256713, "conta_pagamento_confirmacao": 0.025546783374091466, "roaming_pacote": 0.022542512080447236, "sem_correspondencia": 0.14652599697209734}, "confidence": 0.2700313706950012, "input_tokens": 46, "latency_ms": 423.1044150000116} +{"id": "g0240-roaming_duvida-erros_digitacao-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.06714522951153491, "roaming_cobranca": 0.08256869156494406, "atendimento_humano": 0.13205182773706772, "portabilidade": 0.011788988683560674, "roaming_duvida": 0.5281217782815844, "reclamacao_atendimento": 0.01780868537775831, "internet_consumo": 0.027217323416761887, "sem_correspondencia": 0.13329747542678802}, "confidence": 0.5281217782815844, "input_tokens": 48, "latency_ms": 195.5453860000489} +{"id": "g0240-roaming_duvida-erros_digitacao-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"cadastro_atualizacao": 0.08282011454257708, "vas_contratacao": 0.01926782659052181, "negociacao_religacao": 0.01386462847995024, "suporte_chip_esim": 0.02266132192580939, "beneficios_consulta": 0.14699801282405436, "recarga_saldo": 0.004028984668570182, "roaming_duvida": 0.03851431844425937, "internet_pacote_adicional": 0.2815371056102123, "desconto_retencao": 0.021103154121041433, "marketplace_compra": 0.053362568814514566, "roaming_pacote": 0.009003106186056478, "roaming_cobranca": 0.01720385565073554, "vas_cancelamento": 0.004266612546396184, "conta_contestacao": 0.056153105447238304, "plano_nova_linha": 0.023857516323602182, "sem_correspondencia": 0.20535776782446058}, "confidence": 0.2815371056102123, "input_tokens": 43, "latency_ms": 393.4121380000306} +{"id": "g0240-roaming_duvida-erros_digitacao-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.05566247011625182, "suporte_sem_sinal": 0.17118098813725438, "cadastro_atualizacao": 0.04200778401898874, "roaming_duvida": 0.0811040227898576, "vas_consulta": 0.1073955115952025, "recarga_saldo": 0.0034020737646451244, "suporte_configuracao": 0.05997358453539992, "roaming_pacote": 0.01583428632969567, "suporte_chip_esim": 0.004998118931018873, "internet_pacote_adicional": 0.2911388785932087, "negociacao_divida": 0.02359080802025156, "sem_correspondencia": 0.14371147316822513}, "confidence": 0.2911388785932087, "input_tokens": 46, "latency_ms": 291.0143750000316} +{"id": "g0240-roaming_duvida-erros_digitacao-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.03006197016782226, "internet_pacote_adicional": 0.15812646696549026, "conta_contestacao": 0.1335868929874851, "internet_problema_conexao": 0.031339252949683254, "roaming_cobranca": 0.018317963179479695, "atendimento_humano": 0.10824174736709645, "roaming_duvida": 0.04638744328613479, "roaming_pacote": 0.015537052711762313, "internet_consumo": 0.14265226734907532, "cancelamento_linha": 0.0018851203306488185, "recarga_realizar": 0.0036675250987404364, "plano_troca": 0.013364891906842001, "cadastro_atualizacao": 0.06079084550291454, "desconto_retencao": 0.03704635275024108, "negociacao_divida": 0.018295998868777464, "sem_correspondencia": 0.18069820857780622}, "confidence": 0.18069820857780622, "input_tokens": 48, "latency_ms": 380.12440299996797} +{"id": "g0240-roaming_duvida-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08656028717977515, "recarga_realizar": 0.010041793013408401, "desconto_retencao": 0.03498021608840826, "plano_consulta": 0.1681777701758682, "atendimento_humano": 0.078554668764447, "roaming_pacote": 0.015621497921806459, "fidelidade_pontos": 0.14282295467336556, "plano_troca": 0.039919160871646674, "suporte_sem_sinal": 0.15840444204921128, "fidelidade_resgate": 0.041206151710336196, "roaming_cobranca": 0.015141502686750397, "sem_correspondencia": 0.20856955486497641}, "confidence": 0.20856955486497641, "input_tokens": 44, "latency_ms": 271.8596920000209} +{"id": "g0240-roaming_duvida-erros_digitacao-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0918794295722486, "internet_problema_conexao": 0.009849060556130962, "suporte_chip_esim": 0.004536469572607185, "internet_pacote_adicional": 0.07564726648030957, "roaming_pacote": 0.12072902453898043, "conta_explicacao": 0.022580776889360905, "roaming_duvida": 0.3718141999983741, "suporte_sem_sinal": 0.07331150940879037, "marketplace_compra": 0.022440432162034143, "plano_nova_linha": 0.03199125528315211, "beneficios_consulta": 0.06294981536804269, "sem_correspondencia": 0.11227076016996894}, "confidence": 0.3718141999983741, "input_tokens": 47, "latency_ms": 294.0683419999459} +{"id": "g0240-roaming_duvida-erros_digitacao-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.014666736785015138, "recarga_saldo": 0.003861399773799385, "desconto_retencao": 0.02097969037692068, "internet_consumo": 0.05070057366630312, "roaming_cobranca": 0.11768868349350893, "roaming_pacote": 0.13438156851000216, "conta_segunda_via": 0.05977462500718018, "internet_problema_conexao": 0.0050585826338051, "reclamacao_atendimento": 0.04535400698737319, "suporte_sem_sinal": 0.08141538866636576, "roaming_duvida": 0.33530397729800726, "sem_correspondencia": 0.13081476680171908}, "confidence": 0.33530397729800726, "input_tokens": 45, "latency_ms": 287.16522700005953} +{"id": "g0240-roaming_duvida-erros_digitacao-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.0432490391704858, "negociacao_divida": 0.009820198260677766, "conta_explicacao": 0.017722915173041653, "roaming_duvida": 0.3901251999752635, "marketplace_compra": 0.030913117078231314, "plano_troca": 0.007028366633060188, "suporte_configuracao": 0.04762184435845675, "portabilidade": 0.008880504995080682, "roaming_cobranca": 0.04368046874856627, "suporte_sem_sinal": 0.07952229371278063, "roaming_pacote": 0.04213602305516139, "conta_debito_automatico_digital": 0.019604153173442596, "vas_consulta": 0.11497251990124623, "beneficios_consulta": 0.025420554862401423, "internet_consumo": 0.028537827372253095, "sem_correspondencia": 0.09076497352985069}, "confidence": 0.3901251999752635, "input_tokens": 43, "latency_ms": 413.69039400001384} +{"id": "g0240-roaming_duvida-erros_digitacao-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.056223792925321266, "conta_pagamento_confirmacao": 0.06673606702663223, "desconto_retencao": 0.0300252521884477, "roaming_duvida": 0.2366088556883018, "roaming_cobranca": 0.08397989993849443, "plano_troca": 0.012963661415249248, "plano_consulta": 0.11549139399286247, "vas_contratacao": 0.019224564240183446, "roaming_pacote": 0.16357882854087186, "seguranca_perda_roubo": 0.02411904078364971, "internet_problema_conexao": 0.014482394332889283, "sem_correspondencia": 0.17656624892709658}, "confidence": 0.2366088556883018, "input_tokens": 41, "latency_ms": 288.8413500000979} +{"id": "g0240-roaming_duvida-erros_digitacao-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"roaming_pacote": 0.028764909790436794, "marketplace_compra": 0.10125902615798993, "plano_consulta": 0.39768557073934874, "recarga_nao_creditada": 0.004737988847112751, "roaming_duvida": 0.09759895094488487, "internet_problema_conexao": 0.037935247917579344, "roaming_cobranca": 0.036925437243986246, "sem_correspondencia": 0.29509286835866133}, "confidence": 0.39768557073934874, "input_tokens": 42, "latency_ms": 200.38743600002817} +{"id": "g0240-roaming_duvida-erros_digitacao-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.08992564167633463, "roaming_duvida": 0.2609364160394479, "roaming_pacote": 0.043360186008815846, "sem_correspondencia": 0.6057777562754016}, "confidence": 0.6057777562754016, "input_tokens": 39, "latency_ms": 133.6044459999357} +{"id": "g0241-roaming_duvida-regionalismo-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.01838917409813938, "conta_explicacao": 0.02997400883672357, "fidelidade_resgate": 0.008296950442073665, "roaming_cobranca": 0.11240028958170635, "reclamacao_atendimento": 0.021302861378618507, "roaming_duvida": 0.4597350800871263, "conta_contestacao": 0.017288274483403303, "plano_nova_linha": 0.009278422841780612, "marketplace_pedido": 0.026482404253104188, "conta_segunda_via": 0.07685269157709843, "roaming_pacote": 0.1161371579571276, "sem_correspondencia": 0.10386268446309804}, "confidence": 0.4597350800871263, "input_tokens": 69, "latency_ms": 312.5634829999626} +{"id": "g0241-roaming_duvida-regionalismo-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.0873769878780816, "internet_problema_conexao": 0.01036546081589185, "reclamacao_atendimento": 0.023964559235305875, "conta_debito_automatico_digital": 0.017906002383479808, "marketplace_pedido": 0.02403471017567488, "vas_cancelamento": 0.003397893100455432, "roaming_cobranca": 0.13827606790955618, "roaming_duvida": 0.3643093044665858, "roaming_pacote": 0.19471670342644923, "conta_contestacao": 0.01577252866730276, "negociacao_divida": 0.017024041783570504, "sem_correspondencia": 0.10285574015764606}, "confidence": 0.3643093044665858, "input_tokens": 61, "latency_ms": 314.7418580000476} +{"id": "g0241-roaming_duvida-regionalismo-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 0.08627679215050636, "cancelamento_linha": 0.0043426044366184705, "negociacao_divida": 0.016673365638914268, "plano_nova_linha": 0.007391624166428343, "conta_explicacao": 0.03410370281730537, "beneficios_consulta": 0.09319107251836187, "roaming_duvida": 0.3113983577329635, "conta_vencimento": 0.005665584943565698, "portabilidade": 0.008940646441542816, "roaming_pacote": 0.07459747060127085, "roaming_cobranca": 0.09349970536958371, "vas_cancelamento": 0.0035882562000085715, "parceiros_ofertas": 0.04167099304808489, "troca_numero": 0.003021845366846482, "suporte_chip_esim": 0.03948829702937658, "sem_correspondencia": 0.17614968153862223}, "confidence": 0.3113983577329635, "input_tokens": 53, "latency_ms": 399.2289709999568} +{"id": "g0241-roaming_duvida-regionalismo-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.3709353167086618, "roaming_pacote": 0.062091390839687836, "roaming_cobranca": 0.11243858807788877, "sem_correspondencia": 0.4545347043737616}, "confidence": 0.4545347043737616, "input_tokens": 69, "latency_ms": 159.48193300005187} +{"id": "g0241-roaming_duvida-regionalismo-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.02382463083651117, "roaming_duvida": 0.5668676774836512, "roaming_cobranca": 0.05614160805149331, "sem_correspondencia": 0.35316608362834434}, "confidence": 0.5668676774836512, "input_tokens": 55, "latency_ms": 153.0253559999437} +{"id": "g0241-roaming_duvida-regionalismo-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.09731305898123542, "roaming_duvida": 0.5065509941120219, "roaming_pacote": 0.09386092913915592, "sem_correspondencia": 0.30227501776758675}, "confidence": 0.5065509941120219, "input_tokens": 54, "latency_ms": 151.6124030000583} +{"id": "g0241-roaming_duvida-regionalismo-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.3021597829178186, "vas_consulta": 0.11498518162306781, "cadastro_atualizacao": 0.05411026195083225, "roaming_cobranca": 0.09508245334288215, "negociacao_divida": 0.036920085145336574, "internet_consumo": 0.031225489110779485, "roaming_pacote": 0.0966014106431356, "conta_contestacao": 0.0417768280106804, "beneficios_consulta": 0.08148799002404894, "troca_numero": 0.0026460920636620544, "parceiros_ofertas": 0.021739409998582614, "sem_correspondencia": 0.12126501516917354}, "confidence": 0.3021597829178186, "input_tokens": 51, "latency_ms": 276.002978000065} +{"id": "g0241-roaming_duvida-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.041262777847693194, "roaming_pacote": 0.18870193553336204, "bonus_nao_recebido": 0.05067052503412496, "seguranca_fraude": 0.0865434226936317, "suporte_configuracao": 0.03365523615273699, "parceiros_ofertas": 0.057307747851768585, "roaming_cobranca": 0.2518784906015362, "sem_correspondencia": 0.28997986428514627}, "confidence": 0.28997986428514627, "input_tokens": 67, "latency_ms": 223.5913290001008} +{"id": "g0241-roaming_duvida-regionalismo-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0825440721619183, "roaming_duvida": 0.4956269335468809, "roaming_pacote": 0.06754116472163534, "sem_correspondencia": 0.35428782956956545}, "confidence": 0.4956269335468809, "input_tokens": 49, "latency_ms": 137.38591499998165} +{"id": "g0241-roaming_duvida-regionalismo-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.3331843962382975, "seguranca_fraude": 0.027865450615774796, "recarga_nao_creditada": 0.013064060318167484, "vas_cancelamento": 0.011243702937386711, "conta_explicacao": 0.07114006793945521, "roaming_duvida": 0.1965541842166942, "roaming_pacote": 0.020131327574601204, "cadastro_atualizacao": 0.03656633670878882, "recarga_realizar": 0.009120949795771405, "negociacao_religacao": 0.016429339242775794, "roaming_cobranca": 0.03101593024910016, "sem_correspondencia": 0.2336842541631867}, "confidence": 0.3331843962382975, "input_tokens": 58, "latency_ms": 294.9730699999691} +{"id": "g0241-roaming_duvida-regionalismo-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.014864242732571158, "recarga_nao_creditada": 0.00808401131684713, "roaming_cobranca": 0.11525817290582434, "cancelamento_linha": 0.005854407829214684, "internet_pacote_adicional": 0.2666533010700467, "portabilidade": 0.013316259806243534, "parceiros_ofertas": 0.03902023311065662, "recarga_realizar": 0.006524297451293172, "roaming_pacote": 0.13705188125312623, "marketplace_compra": 0.029704405188496073, "roaming_duvida": 0.1949770314291485, "vas_cancelamento": 0.0038334517989625804, "internet_problema_conexao": 0.01619772064814721, "conta_segunda_via": 0.027116868821734638, "fidelidade_resgate": 0.014614620341269619, "sem_correspondencia": 0.10692909429641781}, "confidence": 0.2666533010700467, "input_tokens": 65, "latency_ms": 398.13216800007467} +{"id": "g0241-roaming_duvida-regionalismo-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.43242459764310853, "roaming_cobranca": 0.08797467213737, "roaming_pacote": 0.08030570717260205, "sem_correspondencia": 0.39929502304691944}, "confidence": 0.43242459764310853, "input_tokens": 61, "latency_ms": 142.71641499999532} +{"id": "g0242-roaming_duvida-emocional-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 0.020116869439833512, "cancelamento_linha": 0.00144846225730699, "conta_explicacao": 0.04349972324899754, "roaming_pacote": 0.20264646491152, "plano_consulta": 0.14004950280786527, "plano_nova_linha": 0.004845403619662826, "roaming_cobranca": 0.0831137675356432, "seguranca_fraude": 0.018297316578928004, "roaming_duvida": 0.3259263945605486, "internet_problema_conexao": 0.008473509024840233, "internet_consumo": 0.0285687652615991, "fidelidade_resgate": 0.011642561340221097, "vas_contratacao": 0.011247682429666304, "marketplace_pedido": 0.017467880690692453, "recarga_nao_creditada": 0.001219918723390116, "sem_correspondencia": 0.08143577756928472}, "confidence": 0.3259263945605486, "input_tokens": 55, "latency_ms": 398.110427000006} +{"id": "g0242-roaming_duvida-emocional-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.2964622360402676, "suporte_sem_sinal": 0.12312063500258687, "recarga_nao_creditada": 0.004028615051707255, "cancelamento_linha": 0.00604588721012858, "roaming_pacote": 0.07128157423499018, "roaming_cobranca": 0.07469796344122219, "roaming_duvida": 0.2402446702480406, "sem_correspondencia": 0.18411841877105672}, "confidence": 0.2964622360402676, "input_tokens": 46, "latency_ms": 200.15350200003468} +{"id": "g0242-roaming_duvida-emocional-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.4142339666489724, "vas_contratacao": 0.02394018029966065, "conta_segunda_via": 0.06715775506354792, "roaming_pacote": 0.13211410190547598, "parceiros_ofertas": 0.08968540581751112, "roaming_cobranca": 0.08942143918869254, "reclamacao_atendimento": 0.03180741625378559, "sem_correspondencia": 0.15163973482235377}, "confidence": 0.4142339666489724, "input_tokens": 47, "latency_ms": 204.41135700002633} +{"id": "g0242-roaming_duvida-emocional-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 92, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.4969135076727418, "roaming_pacote": 0.07498311027934819, "roaming_cobranca": 0.0862573434037762, "sem_correspondencia": 0.3418460386441338}, "confidence": 0.4969135076727418, "input_tokens": 47, "latency_ms": 134.13635599999907} +{"id": "g0242-roaming_duvida-emocional-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.34410783039776555, "roaming_pacote": 0.11227779864199189, "internet_problema_conexao": 0.014890980070394022, "roaming_cobranca": 0.18988978681326305, "plano_nova_linha": 0.015306852881523886, "cadastro_atualizacao": 0.035289822715750783, "desconto_retencao": 0.06617861697191155, "sem_correspondencia": 0.22205831150739924}, "confidence": 0.34410783039776555, "input_tokens": 40, "latency_ms": 197.73626400001376} +{"id": "g0242-roaming_duvida-emocional-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_pontos": 0.02124192417992048, "cadastro_atualizacao": 0.03845889936196482, "internet_problema_conexao": 0.01681972884385354, "plano_nova_linha": 0.006841992152313559, "suporte_chip_esim": 0.011166393959656993, "internet_consumo": 0.03200591786216516, "marketplace_compra": 0.02177623140126142, "atendimento_humano": 0.03274745181070204, "roaming_cobranca": 0.10457004796631256, "roaming_duvida": 0.3307320535641862, "bonus_nao_recebido": 0.004373082039202656, "vas_contratacao": 0.008988185948943371, "plano_troca": 0.005597000577618844, "marketplace_pedido": 0.024925578838259715, "roaming_pacote": 0.188291374288203, "sem_correspondencia": 0.15146413720543558}, "confidence": 0.3307320535641862, "input_tokens": 44, "latency_ms": 395.77482300001066} +{"id": "g0242-roaming_duvida-emocional-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.03646922036789092, "conta_segunda_via": 0.09849143571517283, "suporte_chip_esim": 0.025938061465846977, "roaming_pacote": 0.16546584326750735, "roaming_duvida": 0.2724062744593825, "conta_debito_automatico_digital": 0.022718250286018937, "roaming_cobranca": 0.08803993283130367, "sem_correspondencia": 0.29047098160687684}, "confidence": 0.29047098160687684, "input_tokens": 58, "latency_ms": 228.5724640000808} +{"id": "g0242-roaming_duvida-emocional-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.09231630643966565, "roaming_cobranca": 0.1427496363017735, "roaming_duvida": 0.39871942699909635, "sem_correspondencia": 0.36621463025946444}, "confidence": 0.39871942699909635, "input_tokens": 48, "latency_ms": 135.00687800001288} +{"id": "g0242-roaming_duvida-emocional-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_problema_conexao": 0.016073050239382665, "reclamacao_atendimento": 0.05785545428513591, "cancelamento_linha": 0.0043415236994406815, "suporte_sem_sinal": 0.058488232105545754, "roaming_cobranca": 0.03425335567391825, "conta_contestacao": 0.036402229812963885, "roaming_pacote": 0.027138749579832068, "recarga_saldo": 0.009136808253726125, "parceiros_ofertas": 0.04882095461186646, "roaming_duvida": 0.3453156408323196, "plano_consulta": 0.06284080548185306, "recarga_realizar": 0.006729722132692241, "vas_consulta": 0.08056812119664822, "conta_debito_automatico_digital": 0.008293071896889022, "conta_segunda_via": 0.020159151733652833, "sem_correspondencia": 0.18358312846413324}, "confidence": 0.3453156408323196, "input_tokens": 41, "latency_ms": 392.10248200004116} +{"id": "g0242-roaming_duvida-emocional-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.10941500839499747, "suporte_chip_esim": 0.00669241037190992, "roaming_cobranca": 0.06284090061291046, "conta_pagamento_confirmacao": 0.014405159118713895, "cancelamento_linha": 0.0015020563564964791, "atendimento_humano": 0.1298886523035692, "conta_explicacao": 0.016249744039963068, "suporte_sem_sinal": 0.14290514428647075, "plano_nova_linha": 0.0045934835866821904, "marketplace_pedido": 0.014073738671015143, "recarga_nao_creditada": 0.001171345576591653, "roaming_duvida": 0.3447232803919545, "vas_contratacao": 0.010853987065844383, "marketplace_compra": 0.012988338101785577, "suporte_configuracao": 0.03728955197383219, "sem_correspondencia": 0.09040719914726318}, "confidence": 0.3447232803919545, "input_tokens": 53, "latency_ms": 417.48453699995025} +{"id": "g0242-roaming_duvida-emocional-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.01269996092760642, "atendimento_humano": 0.040222291526101156, "roaming_pacote": 0.0528030217418915, "internet_pacote_adicional": 0.10704370753802511, "negociacao_religacao": 0.006358594732090493, "recarga_realizar": 0.0013085686571476553, "internet_consumo": 0.08263255038649417, "suporte_sem_sinal": 0.11940140462019327, "roaming_duvida": 0.38472253679857793, "roaming_cobranca": 0.036791194799964885, "conta_debito_automatico_digital": 0.0012451061240396364, "sem_correspondencia": 0.1547710621478678}, "confidence": 0.38472253679857793, "input_tokens": 38, "latency_ms": 281.20745700005045} +{"id": "g0242-roaming_duvida-emocional-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.07805685775239866, "roaming_pacote": 0.04777994715072668, "roaming_duvida": 0.6027101357939351, "sem_correspondencia": 0.2714530593029396}, "confidence": 0.6027101357939351, "input_tokens": 46, "latency_ms": 136.7379240000446} +{"id": "g0245-roaming_cobranca-curto_neutro-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.1376876776934491, "bonus_nao_recebido": 0.05268375938627701, "negociacao_religacao": 0.027471795708791245, "recarga_realizar": 0.00832283367951372, "marketplace_compra": 0.030191466430359068, "roaming_duvida": 0.19164468178684493, "suporte_configuracao": 0.04128967510111253, "roaming_cobranca": 0.11841226440156584, "recarga_nao_creditada": 0.015164479727085215, "conta_contestacao": 0.1606181374618245, "suporte_chip_esim": 0.008987558693698928, "sem_correspondencia": 0.20752566992947794}, "confidence": 0.20752566992947794, "input_tokens": 37, "latency_ms": 282.68925999998373} +{"id": "g0245-roaming_cobranca-curto_neutro-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.022652541706117493, "vas_contratacao": 0.011073411171043586, "roaming_duvida": 0.1953904298180598, "recarga_saldo": 0.0029150954788235116, "cancelamento_linha": 0.002062102204164994, "internet_consumo": 0.04321718101007825, "beneficios_consulta": 0.13105342573245918, "seguranca_fraude": 0.09897942685958307, "portabilidade": 0.008476970291255133, "roaming_pacote": 0.08067028705300612, "conta_contestacao": 0.11652974733887597, "marketplace_pedido": 0.030470155133018203, "marketplace_compra": 0.04483426629509129, "suporte_sem_sinal": 0.04601304879862361, "roaming_cobranca": 0.06332351644775369, "sem_correspondencia": 0.10233839466204611}, "confidence": 0.1953904298180598, "input_tokens": 32, "latency_ms": 366.27168400002574} +{"id": "g0245-roaming_cobranca-curto_neutro-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.159156796870672, "roaming_pacote": 0.10555597977556878, "vas_contratacao": 0.015159234171614643, "roaming_duvida": 0.12537729547477758, "parceiros_ofertas": 0.04293571346584775, "conta_debito_automatico_digital": 0.021016513605813986, "roaming_cobranca": 0.1895047397102898, "internet_problema_conexao": 0.015236857113048301, "recarga_realizar": 0.004221867239418617, "negociacao_religacao": 0.018119115103999713, "suporte_sem_sinal": 0.0920463860791499, "sem_correspondencia": 0.21166950138979893}, "confidence": 0.21166950138979893, "input_tokens": 33, "latency_ms": 277.28757599993514} +{"id": "g0245-roaming_cobranca-curto_neutro-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.2024732230165148, "parceiros_ofertas": 0.07785188227188478, "cancelamento_linha": 0.012793484141949344, "roaming_pacote": 0.07815815331073102, "negociacao_divida": 0.040053817559217816, "roaming_cobranca": 0.10998617166552822, "conta_contestacao": 0.2658436193464345, "sem_correspondencia": 0.21283964868773947}, "confidence": 0.2658436193464345, "input_tokens": 33, "latency_ms": 190.1561340000626} +{"id": "g0245-roaming_cobranca-curto_neutro-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"negociacao_religacao": 0.011533506431637166, "internet_pacote_adicional": 0.2812796656926183, "conta_contestacao": 0.3155543012690162, "portabilidade": 0.004466214406301027, "marketplace_pedido": 0.02963394488146777, "roaming_cobranca": 0.021055829338531337, "seguranca_fraude": 0.12281376107864538, "roaming_pacote": 0.005441307684549167, "roaming_duvida": 0.02025550850947265, "atendimento_humano": 0.04101595773588755, "parceiros_ofertas": 0.02701070551181965, "sem_correspondencia": 0.11993929746005379}, "confidence": 0.3155543012690162, "input_tokens": 33, "latency_ms": 264.66659599998366} +{"id": "g0245-roaming_cobranca-curto_neutro-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.039649544230501786, "conta_contestacao": 0.17490013741898047, "conta_segunda_via": 0.10067265195116396, "conta_vencimento": 0.024760593858798127, "roaming_cobranca": 0.08333894245662557, "roaming_duvida": 0.28204737400666, "plano_nova_linha": 0.010664648863084422, "sem_correspondencia": 0.28396610721418564}, "confidence": 0.28396610721418564, "input_tokens": 34, "latency_ms": 189.99327500000618} +{"id": "g0245-roaming_cobranca-curto_neutro-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.02885726474837567, "roaming_pacote": 0.015193850775790916, "conta_contestacao": 0.10321443556774716, "sem_correspondencia": 0.8527344489080863}, "confidence": 0.8527344489080863, "input_tokens": 36, "latency_ms": 128.16011100005653} +{"id": "g0245-roaming_cobranca-curto_neutro-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.1450119842618714, "plano_nova_linha": 0.020701145018466732, "roaming_cobranca": 0.01262250518278829, "conta_contestacao": 0.138549231090704, "atendimento_humano": 0.05288829197545078, "portabilidade": 0.011163015526753299, "internet_consumo": 0.07865637224297764, "vas_consulta": 0.09299967944666859, "conta_pagamento_confirmacao": 0.14211624144930404, "recarga_nao_creditada": 0.0044472424873744, "recarga_saldo": 0.007916370838049514, "marketplace_compra": 0.02762299926573919, "roaming_duvida": 0.016467588919544546, "roaming_pacote": 0.006885955019694165, "bonus_nao_recebido": 0.014438647632171293, "sem_correspondencia": 0.22751272964244212}, "confidence": 0.22751272964244212, "input_tokens": 33, "latency_ms": 384.11266399998567} +{"id": "g0245-roaming_cobranca-curto_neutro-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.06698904912828733, "suporte_chip_esim": 0.03426593159996179, "roaming_pacote": 0.1309446390784961, "plano_troca": 0.013788967354812751, "roaming_cobranca": 0.08861101393975966, "conta_contestacao": 0.18884088046241307, "roaming_duvida": 0.16538825584932718, "sem_correspondencia": 0.31117126258694217}, "confidence": 0.31117126258694217, "input_tokens": 30, "latency_ms": 201.60236499998518} +{"id": "g0245-roaming_cobranca-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.13168021423368648, "roaming_duvida": 0.17755085893204162, "internet_consumo": 0.08403858896165206, "roaming_pacote": 0.04862916988184816, "suporte_chip_esim": 0.012544879105646205, "conta_contestacao": 0.12107227178885267, "conta_debito_automatico_digital": 0.04297178038527349, "sem_correspondencia": 0.3815122367109993}, "confidence": 0.3815122367109993, "input_tokens": 33, "latency_ms": 212.9959640000152} +{"id": "g0245-roaming_cobranca-curto_neutro-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"internet_consumo": 0.06681980147543963, "conta_contestacao": 0.10566592890203187, "plano_consulta": 0.08622401894524308, "atendimento_humano": 0.04269361094615545, "troca_numero": 0.0024415480273764366, "roaming_duvida": 0.1309452495078062, "suporte_configuracao": 0.0109588978072144, "reclamacao_atendimento": 0.024760354143090017, "conta_pagamento_confirmacao": 0.08070165609467123, "conta_explicacao": 0.05686408987989216, "plano_troca": 0.005646364725254342, "seguranca_perda_roubo": 0.03351236112139689, "marketplace_compra": 0.019679633767644554, "portabilidade": 0.008003737723429596, "roaming_pacote": 0.182886882381579, "sem_correspondencia": 0.14219586455177513}, "confidence": 0.182886882381579, "input_tokens": 34, "latency_ms": 398.4901069999296} +{"id": "g0245-roaming_cobranca-curto_neutro-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"reclamacao_atendimento": 0.14074379258134884, "conta_pagamento_confirmacao": 0.058605350772311354, "recarga_realizar": 0.003688003881603494, "bonus_nao_recebido": 0.027690351112523492, "roaming_pacote": 0.006279750284849667, "vas_consulta": 0.12080739483538044, "roaming_cobranca": 0.006944487362893251, "roaming_duvida": 0.011656243397504998, "internet_consumo": 0.12528853165093262, "vas_contratacao": 0.01360220280886517, "conta_segunda_via": 0.026352482014717467, "conta_contestacao": 0.26826655964652657, "marketplace_pedido": 0.023881672039187223, "suporte_configuracao": 0.013644092767104852, "marketplace_compra": 0.018747102539044255, "sem_correspondencia": 0.1338019823052063}, "confidence": 0.26826655964652657, "input_tokens": 31, "latency_ms": 403.7820549999651} +{"id": "g0249-roaming_cobranca-emocional-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"recarga_saldo": 0.005757566686211434, "fidelidade_resgate": 0.02290509885031513, "desconto_retencao": 0.02196074891177958, "plano_troca": 0.011529527894498084, "roaming_pacote": 0.14927912133795793, "conta_contestacao": 0.17102347744408425, "conta_debito_automatico_digital": 0.010897412238856898, "roaming_duvida": 0.30056516091829105, "internet_problema_conexao": 0.018328859000354254, "internet_consumo": 0.03765770515125062, "roaming_cobranca": 0.10173649596691633, "sem_correspondencia": 0.1483588255994844}, "confidence": 0.30056516091829105, "input_tokens": 62, "latency_ms": 323.13564399998995} +{"id": "g0249-roaming_cobranca-emocional-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.18181686983871523, "roaming_cobranca": 0.031041645335499912, "desconto_retencao": 0.028830477001241247, "roaming_pacote": 0.01589304155469919, "seguranca_fraude": 0.20082447749592253, "roaming_duvida": 0.12043533070416013, "conta_debito_automatico_digital": 0.07922059777011953, "sem_correspondencia": 0.34193756029964223}, "confidence": 0.34193756029964223, "input_tokens": 60, "latency_ms": 253.45142500009388} +{"id": "g0249-roaming_cobranca-emocional-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.025685710569338112, "bonus_nao_recebido": 0.0149537621396674, "cadastro_atualizacao": 0.06054826763828197, "roaming_duvida": 0.03382860834513354, "conta_segunda_via": 0.03697320781023681, "internet_pacote_adicional": 0.14386667163806652, "roaming_cobranca": 0.02721004905243354, "vas_cancelamento": 0.010321756719109301, "roaming_pacote": 0.01393363517404535, "conta_contestacao": 0.12258527302328683, "internet_problema_conexao": 0.166093064633176, "vas_contratacao": 0.014097281587244851, "conta_explicacao": 0.054437294044708616, "conta_vencimento": 0.006053655346305847, "seguranca_fraude": 0.08197937076746199, "sem_correspondencia": 0.18743239151150332}, "confidence": 0.18743239151150332, "input_tokens": 61, "latency_ms": 516.3527290000047} +{"id": "g0249-roaming_cobranca-emocional-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.054431851066820004, "conta_contestacao": 0.16189181158872457, "roaming_cobranca": 0.19996128529108315, "sem_correspondencia": 0.5837150520533723}, "confidence": 0.5837150520533723, "input_tokens": 70, "latency_ms": 142.2353219999195} +{"id": "g0249-roaming_cobranca-emocional-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.2906766352235296, "roaming_pacote": 0.010093438843281819, "roaming_cobranca": 0.021036031567071897, "sem_correspondencia": 0.6781938943661167}, "confidence": 0.6781938943661167, "input_tokens": 61, "latency_ms": 144.61306499993043} +{"id": "g0249-roaming_cobranca-emocional-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.06751112463855045, "roaming_duvida": 0.19632289791755272, "parceiros_ofertas": 0.05867334302249029, "roaming_cobranca": 0.14429291706513458, "conta_contestacao": 0.1829427880026418, "suporte_configuracao": 0.04066639660051176, "conta_explicacao": 0.10788123773348084, "sem_correspondencia": 0.20170929501963755}, "confidence": 0.20170929501963755, "input_tokens": 60, "latency_ms": 218.59209900003407} +{"id": "g0249-roaming_cobranca-emocional-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.021703391377861408, "conta_contestacao": 0.12112408380074456, "roaming_cobranca": 0.037055680872453416, "sem_correspondencia": 0.8201168439489406}, "confidence": 0.8201168439489406, "input_tokens": 57, "latency_ms": 140.90142899999591} +{"id": "g0249-roaming_cobranca-emocional-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 0.13120966459312844, "recarga_saldo": 0.0075924471682186565, "portabilidade": 0.02093305328607791, "suporte_sem_sinal": 0.110070140828413, "bonus_nao_recebido": 0.057514206273897875, "roaming_cobranca": 0.15107714334888514, "roaming_pacote": 0.06824562339496079, "fidelidade_pontos": 0.02589958211097271, "roaming_duvida": 0.16809584805982614, "conta_vencimento": 0.018185996424864233, "beneficios_consulta": 0.08916417785196001, "sem_correspondencia": 0.15201211665879508}, "confidence": 0.16809584805982614, "input_tokens": 58, "latency_ms": 314.2915849999781} +{"id": "g0249-roaming_cobranca-emocional-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"cancelamento_linha": 0.023521977586602644, "cadastro_atualizacao": 0.0447593799992681, "roaming_pacote": 0.006711197316954006, "vas_cancelamento": 0.011576092397697768, "conta_vencimento": 0.01088993120158797, "roaming_duvida": 0.01846852834097127, "internet_pacote_adicional": 0.44330821873242204, "plano_consulta": 0.05612040860157896, "roaming_cobranca": 0.012064544062669946, "suporte_sem_sinal": 0.06120979199617431, "conta_contestacao": 0.18125365041474636, "sem_correspondencia": 0.13011627934932665}, "confidence": 0.44330821873242204, "input_tokens": 68, "latency_ms": 310.1015910000342} +{"id": "g0249-roaming_cobranca-emocional-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.025574433114696104, "conta_contestacao": 0.0896767914427279, "roaming_cobranca": 0.04314595905749804, "sem_correspondencia": 0.841602816385078}, "confidence": 0.841602816385078, "input_tokens": 59, "latency_ms": 139.8117710000406} +{"id": "g0249-roaming_cobranca-emocional-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.0709034443848605, "conta_contestacao": 0.409509161327239, "roaming_cobranca": 0.1302247821589883, "sem_correspondencia": 0.3893626121289122}, "confidence": 0.409509161327239, "input_tokens": 59, "latency_ms": 140.32152799995856} +{"id": "g0249-roaming_cobranca-emocional-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.3540500535606382, "roaming_pacote": 0.013375764089833755, "roaming_cobranca": 0.03364802367761621, "sem_correspondencia": 0.5989261586719119}, "confidence": 0.5989261586719119, "input_tokens": 58, "latency_ms": 145.32554700008404} +{"id": "g0250-roaming_cobranca-longo_contexto-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"marketplace_compra": 0.07512301252065187, "roaming_duvida": 0.23707029366954874, "suporte_sem_sinal": 0.09873130232259023, "plano_consulta": 0.023756763110327497, "conta_explicacao": 0.05162270770924874, "roaming_cobranca": 0.1226358719143394, "desconto_retencao": 0.007560309534093377, "parceiros_ofertas": 0.018280310666954163, "suporte_chip_esim": 0.004130811455520126, "conta_contestacao": 0.23087601503421934, "roaming_pacote": 0.0429974014679744, "sem_correspondencia": 0.08721520059453212}, "confidence": 0.23707029366954874, "input_tokens": 95, "latency_ms": 370.96736900002725} +{"id": "g0250-roaming_cobranca-longo_contexto-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.31772994382157504, "roaming_cobranca": 0.3262456302527808, "roaming_pacote": 0.2329152399983436, "sem_correspondencia": 0.1231091859273006}, "confidence": 0.3262456302527808, "input_tokens": 96, "latency_ms": 161.60366999997677} +{"id": "g0250-roaming_cobranca-longo_contexto-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 246, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.20548991402281017, "plano_troca": 0.009919119566336699, "reclamacao_atendimento": 0.21617364480474668, "recarga_nao_creditada": 0.007275048077900518, "conta_contestacao": 0.34526516743406566, "roaming_pacote": 0.03092880143798448, "roaming_cobranca": 0.081065576875155, "sem_correspondencia": 0.10388272778100083}, "confidence": 0.34526516743406566, "input_tokens": 91, "latency_ms": 230.33200599991233} +{"id": "g0250-roaming_cobranca-longo_contexto-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.17299842206334284, "conta_contestacao": 0.21645643895531025, "roaming_duvida": 0.024736591915979673, "portabilidade": 0.010490596817105012, "cadastro_atualizacao": 0.04574137781482536, "roaming_pacote": 0.005303978718596381, "roaming_cobranca": 0.011708445499094049, "sem_correspondencia": 0.5125641482157465}, "confidence": 0.5125641482157465, "input_tokens": 82, "latency_ms": 230.7900249999193} +{"id": "g0250-roaming_cobranca-longo_contexto-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 237, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.07534850764194984, "roaming_duvida": 0.11120576965576846, "seguranca_fraude": 0.0637406366040223, "roaming_pacote": 0.13338141807905013, "reclamacao_atendimento": 0.09543452887399802, "internet_consumo": 0.10320973910551615, "conta_contestacao": 0.23866006431012735, "seguranca_perda_roubo": 0.020723910172217707, "conta_pagamento_confirmacao": 0.025863937459625914, "desconto_retencao": 0.0036977312507374418, "roaming_cobranca": 0.07599324366602911, "sem_correspondencia": 0.0527405131809576}, "confidence": 0.23866006431012735, "input_tokens": 92, "latency_ms": 369.4833010000593} +{"id": "g0250-roaming_cobranca-longo_contexto-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"suporte_chip_esim": 0.02754368737209775, "bonus_nao_recebido": 0.050234636657397844, "roaming_duvida": 0.07599872869256948, "fidelidade_resgate": 0.029166032622276763, "roaming_cobranca": 0.038923683347592254, "conta_contestacao": 0.42488326356162837, "roaming_pacote": 0.01724804513907298, "sem_correspondencia": 0.33600192260736456}, "confidence": 0.42488326356162837, "input_tokens": 75, "latency_ms": 240.2820459999475} +{"id": "g0250-roaming_cobranca-longo_contexto-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 214, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.3799794717702354, "parceiros_ofertas": 0.036971157385582425, "roaming_pacote": 0.05898563634212129, "internet_problema_conexao": 0.030317999732224283, "roaming_cobranca": 0.24302333838652482, "roaming_duvida": 0.16724607981877923, "plano_troca": 0.010295793818059694, "sem_correspondencia": 0.07318052274647285}, "confidence": 0.3799794717702354, "input_tokens": 84, "latency_ms": 236.81216699992547} +{"id": "g0250-roaming_cobranca-longo_contexto-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.05784603305275421, "roaming_cobranca": 0.03539341747488967, "conta_debito_automatico_digital": 0.2174176461189218, "plano_consulta": 0.08553919339525093, "roaming_pacote": 0.018692395031883486, "recarga_nao_creditada": 0.006216660246159774, "conta_contestacao": 0.1980751488035104, "sem_correspondencia": 0.3808195058766297}, "confidence": 0.3808195058766297, "input_tokens": 74, "latency_ms": 250.75000599997566} +{"id": "g0250-roaming_cobranca-longo_contexto-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"suporte_configuracao": 0.03507843415876499, "recarga_saldo": 0.004040025841576403, "roaming_cobranca": 0.2754431504162108, "roaming_duvida": 0.11411627205574937, "roaming_pacote": 0.14762630304136054, "parceiros_ofertas": 0.02946767916578877, "conta_contestacao": 0.3302550182385775, "sem_correspondencia": 0.06397311708197162}, "confidence": 0.3302550182385775, "input_tokens": 88, "latency_ms": 241.64353900005153} +{"id": "g0250-roaming_cobranca-longo_contexto-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.4131012977188598, "fidelidade_pontos": 0.03847903497747131, "roaming_duvida": 0.023008533491768568, "bonus_nao_recebido": 0.038403735682477, "suporte_configuracao": 0.030598671134755454, "internet_problema_conexao": 0.04435958469867429, "recarga_realizar": 0.004389625636093133, "roaming_cobranca": 0.01523216671869644, "internet_pacote_adicional": 0.020090086970306203, "troca_numero": 0.0013085750778140232, "recarga_nao_creditada": 0.00903937991939543, "cancelamento_linha": 0.004663664052020294, "roaming_pacote": 0.007963595212309016, "plano_nova_linha": 0.003921057211731596, "desconto_retencao": 0.006425944809625647, "sem_correspondencia": 0.3390150466880018}, "confidence": 0.4131012977188598, "input_tokens": 80, "latency_ms": 453.9918640000451} +{"id": "g0250-roaming_cobranca-longo_contexto-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"internet_problema_conexao": 0.013622095888123674, "plano_troca": 0.004565592104135668, "conta_pagamento_confirmacao": 0.07414000762938706, "internet_consumo": 0.051588662468931665, "vas_contratacao": 0.0066714007893411646, "conta_contestacao": 0.24456712564773084, "vas_cancelamento": 0.004018157003709312, "roaming_cobranca": 0.1539133988959371, "reclamacao_atendimento": 0.1378109368956097, "roaming_duvida": 0.13685738184810453, "seguranca_fraude": 0.02600030811012659, "recarga_realizar": 0.0017071345452299282, "conta_vencimento": 0.003753563853019873, "roaming_pacote": 0.04670777252385464, "conta_debito_automatico_digital": 0.014383968929272226, "sem_correspondencia": 0.079692492867486}, "confidence": 0.24456712564773084, "input_tokens": 92, "latency_ms": 508.3332850000488} +{"id": "g0250-roaming_cobranca-longo_contexto-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.3296356127492574, "conta_contestacao": 0.2898061210705462, "roaming_pacote": 0.08044730692102074, "sem_correspondencia": 0.3001109592591757}, "confidence": 0.3296356127492574, "input_tokens": 73, "latency_ms": 149.44634999994832} +{"id": "g0252-cadastro_atualizacao-curto_neutro-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.010303261526171977, "portabilidade": 0.018066390832244667, "cadastro_atualizacao": 0.60913614996792, "sem_correspondencia": 0.3624941976736633}, "confidence": 0.60913614996792, "input_tokens": 32, "latency_ms": 137.58964099997684} +{"id": "g0252-cadastro_atualizacao-curto_neutro-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.21253436219900504, "portabilidade": 0.019428228425669727, "cancelamento_linha": 0.0059869208590926926, "sem_correspondencia": 0.7620504885162326}, "confidence": 0.7620504885162326, "input_tokens": 35, "latency_ms": 136.6407310000568} +{"id": "g0252-cadastro_atualizacao-curto_neutro-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.011292182808856901, "reclamacao_atendimento": 0.039393953868949914, "beneficios_consulta": 0.1933119291626515, "cadastro_atualizacao": 0.2445976727327397, "conta_explicacao": 0.04290480527215226, "cancelamento_linha": 0.016103694170423708, "portabilidade": 0.028054770003851214, "sem_correspondencia": 0.42434099198037484}, "confidence": 0.42434099198037484, "input_tokens": 30, "latency_ms": 192.90924200004156} +{"id": "g0252-cadastro_atualizacao-curto_neutro-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_pontos": 0.19776319879039966, "portabilidade": 0.009807914016294985, "plano_troca": 0.012084108403104699, "conta_segunda_via": 0.02417186945351543, "vas_contratacao": 0.011362317542019038, "suporte_chip_esim": 0.017411914525450923, "fidelidade_resgate": 0.03774718741745295, "cancelamento_linha": 0.0028803992481713767, "reclamacao_atendimento": 0.028119420066393255, "roaming_cobranca": 0.003781812439858649, "seguranca_perda_roubo": 0.013662252273672714, "marketplace_compra": 0.04443146865755105, "cadastro_atualizacao": 0.4098435531251653, "recarga_saldo": 0.005525326145350602, "troca_numero": 0.008954025286458667, "sem_correspondencia": 0.1724532326091407}, "confidence": 0.4098435531251653, "input_tokens": 31, "latency_ms": 426.0773500000141} +{"id": "g0252-cadastro_atualizacao-curto_neutro-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.02172234249528732, "vas_consulta": 0.17068811996745883, "fidelidade_resgate": 0.021015040263309474, "bonus_nao_recebido": 0.015457262986045137, "cadastro_atualizacao": 0.09837368729153742, "troca_numero": 0.06915012644007613, "portabilidade": 0.02417041884108754, "sem_correspondencia": 0.5794230017151981}, "confidence": 0.5794230017151981, "input_tokens": 29, "latency_ms": 200.97177699994972} +{"id": "g0252-cadastro_atualizacao-curto_neutro-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.02131971193827206, "cancelamento_linha": 0.01466676989942962, "cadastro_atualizacao": 0.172197806741633, "sem_correspondencia": 0.7918157114206653}, "confidence": 0.7918157114206653, "input_tokens": 29, "latency_ms": 136.76325300002645} +{"id": "g0252-cadastro_atualizacao-curto_neutro-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_realizar": 0.017909422099836588, "plano_troca": 0.035708277586189156, "cadastro_atualizacao": 0.4067032540518964, "portabilidade": 0.019894459752960603, "roaming_cobranca": 0.007194128185647349, "cancelamento_linha": 0.006933109207704915, "parceiros_ofertas": 0.13306435632835245, "conta_segunda_via": 0.04230298003407707, "desconto_retencao": 0.028884918687750616, "roaming_duvida": 0.012373862499979732, "seguranca_perda_roubo": 0.0287180573512321, "vas_cancelamento": 0.005898610551408247, "troca_numero": 0.00802192445793365, "marketplace_compra": 0.02367715109891372, "internet_consumo": 0.049031595489205895, "sem_correspondencia": 0.1736838926169115}, "confidence": 0.4067032540518964, "input_tokens": 33, "latency_ms": 397.40791300005185} +{"id": "g0252-cadastro_atualizacao-curto_neutro-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.002334184653647766, "conta_explicacao": 0.027543385758264392, "beneficios_consulta": 0.11960237175285496, "portabilidade": 0.008384036622687262, "cancelamento_linha": 0.006736843213242892, "vas_cancelamento": 0.003933750460643484, "bonus_nao_recebido": 0.016127971530497782, "negociacao_divida": 0.009261051893482787, "cadastro_atualizacao": 0.4941798921494632, "fidelidade_pontos": 0.05747977873535447, "plano_nova_linha": 0.03286568738598643, "conta_segunda_via": 0.029227660240754568, "seguranca_perda_roubo": 0.03162130634685052, "roaming_duvida": 0.00890842989245383, "desconto_retencao": 0.009925687438331415, "sem_correspondencia": 0.14186796192548426}, "confidence": 0.4941798921494632, "input_tokens": 31, "latency_ms": 423.68663299998843} +{"id": "g0252-cadastro_atualizacao-curto_neutro-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.056994878923415516, "cancelamento_linha": 0.01995988417334617, "cadastro_atualizacao": 0.22404420834870317, "sem_correspondencia": 0.6990010285545352}, "confidence": 0.6990010285545352, "input_tokens": 30, "latency_ms": 133.39312499999778} +{"id": "g0252-cadastro_atualizacao-curto_neutro-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.012717260035949517, "portabilidade": 0.01546503881414883, "cadastro_atualizacao": 0.19593396764627288, "sem_correspondencia": 0.7758837335036288}, "confidence": 0.7758837335036288, "input_tokens": 31, "latency_ms": 135.47717200003717} +{"id": "g0252-cadastro_atualizacao-curto_neutro-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.0073419052823264375, "cadastro_atualizacao": 0.6436910032785919, "portabilidade": 0.012282321954061245, "vas_cancelamento": 0.00935047592001748, "roaming_duvida": 0.013964273604149723, "cancelamento_linha": 0.018221194098695357, "negociacao_divida": 0.010452809706279481, "sem_correspondencia": 0.2846960161558785}, "confidence": 0.6436910032785919, "input_tokens": 28, "latency_ms": 191.08210199999576} +{"id": "g0252-cadastro_atualizacao-curto_neutro-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"cancelamento_linha": 0.038903536722157586, "portabilidade": 0.023282609399656158, "cadastro_atualizacao": 0.11260875983052741, "marketplace_compra": 0.09754440767546742, "internet_problema_conexao": 0.03559766548625303, "vas_cancelamento": 0.01969990623730144, "troca_numero": 0.04680284390568854, "conta_pagamento_confirmacao": 0.023494191000009584, "recarga_nao_creditada": 0.0023323710995620654, "internet_pacote_adicional": 0.26686032210695143, "parceiros_ofertas": 0.11725962113151406, "sem_correspondencia": 0.21561376540491128}, "confidence": 0.26686032210695143, "input_tokens": 29, "latency_ms": 269.84864400003516} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"marketplace_compra": 0.07419648052554965, "conta_segunda_via": 0.03955693559535426, "internet_pacote_adicional": 0.19654391788360442, "suporte_chip_esim": 0.022118350583624633, "portabilidade": 0.011792125229783882, "cadastro_atualizacao": 0.4372043329918939, "troca_numero": 0.013108504991036163, "cancelamento_linha": 0.0026823724732461165, "conta_contestacao": 0.023522704938288938, "suporte_configuracao": 0.05416027106691265, "bonus_nao_recebido": 0.004754038547531863, "sem_correspondencia": 0.12035996517317354}, "confidence": 0.4372043329918939, "input_tokens": 66, "latency_ms": 320.1757350000207} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.09004111325122789, "cadastro_atualizacao": 0.34059198534492324, "troca_numero": 0.008757335602815074, "portabilidade": 0.01918127490479807, "internet_consumo": 0.020770444715675497, "cancelamento_linha": 0.004901633394736722, "vas_cancelamento": 0.0056772188529745525, "sem_correspondencia": 0.510078993932849}, "confidence": 0.510078993932849, "input_tokens": 56, "latency_ms": 212.4323739999454} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_explicacao": 0.043443710684085576, "portabilidade": 0.0723454523060047, "plano_troca": 0.05444319680588759, "troca_numero": 0.01474868821989767, "cadastro_atualizacao": 0.5897534635183092, "suporte_chip_esim": 0.012168793308057844, "cancelamento_linha": 0.006208923332892795, "sem_correspondencia": 0.20688777182486462}, "confidence": 0.5897534635183092, "input_tokens": 56, "latency_ms": 211.35624100008954} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.004977884012134716, "portabilidade": 0.004479465291772219, "troca_numero": 0.26279203376284405, "desconto_retencao": 0.005502813296528805, "atendimento_humano": 0.04526870916967548, "internet_consumo": 0.013853088692166482, "cadastro_atualizacao": 0.2897355994826659, "conta_contestacao": 0.03166496161984094, "cancelamento_linha": 0.0012520140177614326, "fidelidade_pontos": 0.08181591728183227, "seguranca_fraude": 0.07815086475000248, "reclamacao_atendimento": 0.030978958691382643, "roaming_cobranca": 0.0018641286035391384, "beneficios_consulta": 0.05509510530619461, "fidelidade_resgate": 0.016466158308312513, "sem_correspondencia": 0.0761022977133463}, "confidence": 0.2897355994826659, "input_tokens": 54, "latency_ms": 413.3540360001007} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.3495264792620811, "plano_nova_linha": 0.014988021607951216, "vas_cancelamento": 0.005752262429426933, "cancelamento_linha": 0.003604067404362341, "seguranca_perda_roubo": 0.03355636585176, "vas_consulta": 0.23924409833433136, "seguranca_fraude": 0.046446932520405416, "conta_pagamento_confirmacao": 0.044203979843272935, "portabilidade": 0.013021250788993235, "marketplace_pedido": 0.022236988859649292, "troca_numero": 0.008010207072318636, "recarga_saldo": 0.0036436691045029466, "conta_contestacao": 0.05913252253255899, "fidelidade_pontos": 0.01907015670005874, "negociacao_divida": 0.00724542356915645, "sem_correspondencia": 0.13031757411917044}, "confidence": 0.3495264792620811, "input_tokens": 61, "latency_ms": 438.29117800009953} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0075692035550667, "portabilidade": 0.0169626613770348, "conta_explicacao": 0.034505264802649704, "negociacao_divida": 0.008418623804917147, "troca_numero": 0.008725412653152385, "conta_debito_automatico_digital": 0.008571189351899357, "conta_pagamento_confirmacao": 0.025805973886456817, "seguranca_perda_roubo": 0.01720660643724405, "desconto_retencao": 0.01461192577414193, "cadastro_atualizacao": 0.4346852235282378, "parceiros_ofertas": 0.12341013460827775, "sem_correspondencia": 0.2995277802209216}, "confidence": 0.4346852235282378, "input_tokens": 56, "latency_ms": 307.43134099998315} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.016238377196383623, "vas_contratacao": 0.026095649218778137, "cancelamento_linha": 0.004003877464403804, "portabilidade": 0.2839067672744197, "conta_explicacao": 0.1534775683490813, "atendimento_humano": 0.029315871878227092, "recarga_realizar": 0.00665121012167709, "suporte_configuracao": 0.015037261733907133, "conta_contestacao": 0.11645668654966647, "seguranca_fraude": 0.06263701168536218, "beneficios_consulta": 0.0874456030006414, "desconto_retencao": 0.008848840667530214, "plano_nova_linha": 0.027254532930814628, "parceiros_ofertas": 0.04536805349091057, "bonus_nao_recebido": 0.007629541133088369, "sem_correspondencia": 0.10963314730510829}, "confidence": 0.2839067672744197, "input_tokens": 52, "latency_ms": 409.5522789999677} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.011770706757606084, "cancelamento_linha": 0.0026296065735594574, "conta_pagamento_confirmacao": 0.010673161804235986, "portabilidade": 0.00908120287521043, "cadastro_atualizacao": 0.4207358373249581, "troca_numero": 0.3412010140508658, "plano_troca": 0.026633793546251505, "sem_correspondencia": 0.17727467706731265}, "confidence": 0.4207358373249581, "input_tokens": 56, "latency_ms": 213.76896200001738} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_religacao": 0.015196532108559922, "cadastro_atualizacao": 0.3428248013194976, "cancelamento_linha": 0.003999013503886172, "fidelidade_pontos": 0.07179790171236675, "seguranca_fraude": 0.07314171840448677, "conta_pagamento_confirmacao": 0.02845995867783602, "vas_consulta": 0.10657935474183469, "portabilidade": 0.016279042004279157, "internet_consumo": 0.02742412481293202, "internet_pacote_adicional": 0.03518021933032235, "negociacao_divida": 0.00895114172225178, "recarga_realizar": 0.004507610224470511, "parceiros_ofertas": 0.03814076006644896, "conta_contestacao": 0.02990981763462512, "troca_numero": 0.011382580340362505, "sem_correspondencia": 0.18622542339583964}, "confidence": 0.3428248013194976, "input_tokens": 53, "latency_ms": 425.3279580000253} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.052032200010826625, "cancelamento_linha": 0.010463739248317944, "conta_segunda_via": 0.16089912484785973, "portabilidade": 0.34235469860947726, "internet_problema_conexao": 0.0241862673000436, "suporte_sem_sinal": 0.10121623690982527, "seguranca_fraude": 0.18622184405353476, "sem_correspondencia": 0.12262588902011481}, "confidence": 0.34235469860947726, "input_tokens": 50, "latency_ms": 209.44072399993274} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.016428346349850412, "troca_numero": 0.006398665927307035, "cadastro_atualizacao": 0.4249633093119746, "vas_cancelamento": 0.005315233660892749, "reclamacao_atendimento": 0.12997799045334538, "cancelamento_linha": 0.004255911008414706, "portabilidade": 0.009054426398971048, "suporte_configuracao": 0.04245425154073053, "negociacao_religacao": 0.0049973183077817234, "recarga_realizar": 0.005083770656894867, "recarga_nao_creditada": 0.005176070780644638, "sem_correspondencia": 0.3458947056031923}, "confidence": 0.4249633093119746, "input_tokens": 58, "latency_ms": 280.2909570000338} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.004956267526001316, "conta_contestacao": 0.06351292560452619, "cancelamento_linha": 0.003410989015045893, "conta_pagamento_confirmacao": 0.019262080047897246, "conta_debito_automatico_digital": 0.007514807950778932, "internet_consumo": 0.02865720210566687, "reclamacao_atendimento": 0.11690157811766506, "cadastro_atualizacao": 0.2579722871389143, "troca_numero": 0.022465216733975894, "roaming_duvida": 0.027753178503612665, "portabilidade": 0.00972674179560284, "sem_correspondencia": 0.4378667254603128}, "confidence": 0.4378667254603128, "input_tokens": 58, "latency_ms": 305.60699799991653} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.7758197797020457, "vas_contratacao": 0.018604102076700664, "portabilidade": 0.014558081351625668, "vas_cancelamento": 0.00452174910797622, "recarga_nao_creditada": 0.0024175989020419203, "cancelamento_linha": 0.004393951636914541, "troca_numero": 0.012578136273022272, "sem_correspondencia": 0.16710660094967295}, "confidence": 0.7758197797020457, "input_tokens": 38, "latency_ms": 198.368725000023} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.2263392375881913, "cancelamento_linha": 0.03886628924955643, "portabilidade": 0.12510737869968547, "sem_correspondencia": 0.6096870944625667}, "confidence": 0.6096870944625667, "input_tokens": 39, "latency_ms": 135.12055500007136} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.0061758562397106155, "cancelamento_linha": 0.0022907618463600173, "atendimento_humano": 0.08389397147161405, "negociacao_religacao": 0.004381635321185944, "vas_consulta": 0.02593156565251658, "troca_numero": 0.0022498644444247226, "beneficios_consulta": 0.06275388734324638, "portabilidade": 0.011466112236107802, "cadastro_atualizacao": 0.48078424779533757, "roaming_duvida": 0.005490453101371447, "seguranca_fraude": 0.03273773264247205, "suporte_chip_esim": 0.006387211986354253, "roaming_cobranca": 0.003983712841403972, "conta_pagamento_confirmacao": 0.0166534598797494, "conta_debito_automatico_digital": 0.01170026722553299, "sem_correspondencia": 0.2431192599726122}, "confidence": 0.48078424779533757, "input_tokens": 35, "latency_ms": 417.11640900007296} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.1119466082176589, "portabilidade": 0.011788422712018942, "negociacao_religacao": 0.009280406506939723, "seguranca_perda_roubo": 0.041447201985137086, "suporte_configuracao": 0.09733622140426068, "fidelidade_resgate": 0.016701760979859193, "vas_contratacao": 0.016239923721107843, "cancelamento_linha": 0.007175187299626073, "plano_consulta": 0.07625016271834556, "vas_cancelamento": 0.00505437961566826, "conta_contestacao": 0.03095385869959177, "conta_vencimento": 0.010464172401004246, "troca_numero": 0.023102314239091055, "conta_pagamento_confirmacao": 0.018020992393715605, "cadastro_atualizacao": 0.25889437378052277, "sem_correspondencia": 0.26534401332545227}, "confidence": 0.26534401332545227, "input_tokens": 40, "latency_ms": 399.27184100008617} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.008456179314915572, "beneficios_consulta": 0.08319616685790748, "troca_numero": 0.006413562507037277, "bonus_nao_recebido": 0.009015516776812307, "fidelidade_pontos": 0.06641857619852048, "cadastro_atualizacao": 0.4613178874483329, "seguranca_perda_roubo": 0.03567361989477365, "conta_segunda_via": 0.037645583775048355, "portabilidade": 0.014893533389496465, "negociacao_divida": 0.0075093785828868696, "suporte_configuracao": 0.031007088229839403, "sem_correspondencia": 0.23845290702442926}, "confidence": 0.4613178874483329, "input_tokens": 38, "latency_ms": 277.49659200003407} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"cadastro_atualizacao": 0.3520879112994606, "recarga_realizar": 0.006197829142046559, "internet_pacote_adicional": 0.3826701575588844, "portabilidade": 0.009884258724568048, "troca_numero": 0.009456607546122773, "conta_debito_automatico_digital": 0.003188641206136529, "cancelamento_linha": 0.0025197900766333677, "sem_correspondencia": 0.2339948044461477}, "confidence": 0.3826701575588844, "input_tokens": 33, "latency_ms": 199.35475800002678} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.24851711982726574, "recarga_saldo": 0.008507700430974168, "portabilidade": 0.037293254426098786, "desconto_retencao": 0.031975410104393344, "suporte_configuracao": 0.028533299693962753, "troca_numero": 0.010855824423719724, "parceiros_ofertas": 0.05951734115607024, "cancelamento_linha": 0.014459014520110211, "conta_segunda_via": 0.11588334011568982, "marketplace_compra": 0.03939268642644412, "suporte_chip_esim": 0.02852935461163221, "negociacao_religacao": 0.0306534927366387, "vas_contratacao": 0.023615985536933295, "conta_contestacao": 0.052509820679896194, "conta_explicacao": 0.045334457253389165, "sem_correspondencia": 0.22442189805678153}, "confidence": 0.24851711982726574, "input_tokens": 36, "latency_ms": 420.2488660000654} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.008972663332503291, "vas_consulta": 0.11509717577339056, "recarga_realizar": 0.006121266269186506, "cadastro_atualizacao": 0.4809537975628887, "roaming_pacote": 0.007635986674372735, "portabilidade": 0.015855256074665095, "troca_numero": 0.005401297972937253, "sem_correspondencia": 0.35996255634005586}, "confidence": 0.4809537975628887, "input_tokens": 33, "latency_ms": 193.09465399999226} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.02487746203796432, "troca_numero": 0.048448516948480985, "cadastro_atualizacao": 0.2707973366397035, "cancelamento_linha": 0.003915314949881964, "seguranca_fraude": 0.0717204943839548, "portabilidade": 0.01656847413981129, "fidelidade_pontos": 0.02150588067027141, "sem_correspondencia": 0.5421665202299317}, "confidence": 0.5421665202299317, "input_tokens": 29, "latency_ms": 189.024666000023} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"vas_consulta": 0.15103582693228707, "parceiros_ofertas": 0.06987688530983059, "troca_numero": 0.007700776971253533, "suporte_sem_sinal": 0.07537466115627513, "cadastro_atualizacao": 0.38500731304969715, "reclamacao_atendimento": 0.02645502551631245, "internet_consumo": 0.055593072099582974, "portabilidade": 0.015144368288072736, "marketplace_compra": 0.03214314134092353, "roaming_pacote": 0.00406726719844337, "cancelamento_linha": 0.004318908689717517, "sem_correspondencia": 0.17328275344760394}, "confidence": 0.38500731304969715, "input_tokens": 32, "latency_ms": 271.4734389999194} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.049234027197861296, "bonus_nao_recebido": 0.019616394176260887, "conta_explicacao": 0.04885260588444272, "cadastro_atualizacao": 0.09367990877657754, "portabilidade": 0.07861141437562391, "cancelamento_linha": 0.44285299208530376, "troca_numero": 0.01798119655919508, "sem_correspondencia": 0.24917146094473477}, "confidence": 0.44285299208530376, "input_tokens": 33, "latency_ms": 214.94841999992786} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"roaming_duvida": 0.009775306049924984, "cancelamento_linha": 0.0024623006944015317, "cadastro_atualizacao": 0.8652747459073089, "portabilidade": 0.010638179287224441, "troca_numero": 0.004406208104828546, "plano_nova_linha": 0.005425719568780436, "internet_consumo": 0.020109463437104555, "sem_correspondencia": 0.08190807695042665}, "confidence": 0.8652747459073089, "input_tokens": 38, "latency_ms": 210.65880700007256} +{"id": "g0259-portabilidade-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.03432752268748408, "troca_numero": 0.3454696911305865, "cadastro_atualizacao": 0.10247843941625445, "sem_correspondencia": 0.5177243467656749}, "confidence": 0.5177243467656749, "input_tokens": 37, "latency_ms": 135.0739759999442} +{"id": "g0259-portabilidade-curto_neutro-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.1495365849998212, "portabilidade": 0.0330427528237992, "vas_cancelamento": 0.011768371030887615, "fidelidade_resgate": 0.029482237935292855, "marketplace_compra": 0.07733041288971072, "negociacao_religacao": 0.01216275445055886, "roaming_cobranca": 0.008889291787286825, "cadastro_atualizacao": 0.11532403521921256, "troca_numero": 0.21449562998982696, "internet_problema_conexao": 0.03642461956504418, "cancelamento_linha": 0.01495890128694187, "sem_correspondencia": 0.2965844080216172}, "confidence": 0.2965844080216172, "input_tokens": 32, "latency_ms": 271.7183529999829} +{"id": "g0259-portabilidade-curto_neutro-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.04484459576128059, "portabilidade": 0.027983766778098555, "cancelamento_linha": 0.009210789203020436, "negociacao_religacao": 0.011863652136112686, "recarga_saldo": 0.003540505046013771, "conta_debito_automatico_digital": 0.013681767885427082, "cadastro_atualizacao": 0.04848117557453817, "sem_correspondencia": 0.8403937476155087}, "confidence": 0.8403937476155087, "input_tokens": 35, "latency_ms": 200.4756249999673} +{"id": "g0259-portabilidade-curto_neutro-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"desconto_retencao": 0.021576290021927548, "internet_problema_conexao": 0.015024272444312151, "cancelamento_linha": 0.0024003413148372165, "troca_numero": 0.11300036800514637, "vas_cancelamento": 0.001551384871955399, "atendimento_humano": 0.03778412356689735, "cadastro_atualizacao": 0.0442940760959634, "conta_vencimento": 0.0032260947860902247, "seguranca_fraude": 0.027128345576550875, "portabilidade": 0.6134483483856061, "recarga_realizar": 0.002388034352141989, "sem_correspondencia": 0.11817832057857132}, "confidence": 0.6134483483856061, "input_tokens": 32, "latency_ms": 261.76222200001575} +{"id": "g0259-portabilidade-curto_neutro-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.06209166523896473, "cancelamento_linha": 0.01758236196096958, "cadastro_atualizacao": 0.11675197261425939, "sem_correspondencia": 0.8035740001858063}, "confidence": 0.8035740001858063, "input_tokens": 34, "latency_ms": 139.2033250000395} +{"id": "g0259-portabilidade-curto_neutro-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"roaming_pacote": 0.01892555576421787, "parceiros_ofertas": 0.1692716990183143, "cadastro_atualizacao": 0.13407210021272306, "conta_segunda_via": 0.048953464238546136, "internet_problema_conexao": 0.03429577256457767, "desconto_retencao": 0.02367947898713769, "seguranca_fraude": 0.07430730295315922, "reclamacao_atendimento": 0.05930083468713221, "cancelamento_linha": 0.004268025674722195, "portabilidade": 0.22756598258057822, "troca_numero": 0.029107396657438542, "sem_correspondencia": 0.17625238666145285}, "confidence": 0.22756598258057822, "input_tokens": 33, "latency_ms": 276.65151899998364} +{"id": "g0259-portabilidade-curto_neutro-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.5443818915207536, "suporte_sem_sinal": 0.09799804416333001, "cadastro_atualizacao": 0.07386175267497508, "desconto_retencao": 0.029824487898052948, "portabilidade": 0.03429324397865115, "cancelamento_linha": 0.0034921821098229185, "roaming_pacote": 0.006195512062724399, "seguranca_perda_roubo": 0.016763453506031728, "roaming_duvida": 0.021185846483273454, "atendimento_humano": 0.03897444033995788, "beneficios_consulta": 0.07106381361382574, "sem_correspondencia": 0.06196533164860111}, "confidence": 0.5443818915207536, "input_tokens": 34, "latency_ms": 267.0767810000143} +{"id": "g0259-portabilidade-curto_neutro-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 0.004474878101216643, "conta_debito_automatico_digital": 0.007417917369233829, "reclamacao_atendimento": 0.00990236783508977, "troca_numero": 0.0013244768448914205, "cancelamento_linha": 0.0013601901535693752, "marketplace_compra": 0.009805420884910898, "portabilidade": 0.6936996849764868, "atendimento_humano": 0.0302155003677068, "fidelidade_pontos": 0.04431738496526306, "vas_consulta": 0.03944295459712033, "fidelidade_resgate": 0.0036663704694310088, "cadastro_atualizacao": 0.020467157446748523, "suporte_sem_sinal": 0.039557887248016364, "plano_consulta": 0.02269467046182228, "suporte_chip_esim": 0.0032208551072975843, "sem_correspondencia": 0.06843228317119529}, "confidence": 0.6936996849764868, "input_tokens": 31, "latency_ms": 411.46650200005297} +{"id": "g0259-portabilidade-curto_neutro-08-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.03365346454441694, "cadastro_atualizacao": 0.10610848783822903, "portabilidade": 0.08088561237848117, "sem_correspondencia": 0.7793524352388729}, "confidence": 0.7793524352388729, "input_tokens": 37, "latency_ms": 136.46898399997553} +{"id": "g0259-portabilidade-curto_neutro-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.17458801193361642, "plano_troca": 0.03855981025130935, "portabilidade": 0.08201316148319598, "cadastro_atualizacao": 0.11715514851910847, "vas_cancelamento": 0.006619216393401028, "suporte_chip_esim": 0.03504679842512098, "seguranca_perda_roubo": 0.03942018833498034, "cancelamento_linha": 0.008576876792128766, "marketplace_compra": 0.036431481277890934, "troca_numero": 0.1481529664658649, "marketplace_pedido": 0.055568396733761814, "sem_correspondencia": 0.25786794338962105}, "confidence": 0.25786794338962105, "input_tokens": 36, "latency_ms": 282.02225499990163} +{"id": "g0259-portabilidade-curto_neutro-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.6201814479493412, "cadastro_atualizacao": 0.07245627123233594, "cancelamento_linha": 0.0072447253235749355, "sem_correspondencia": 0.30011755549474795}, "confidence": 0.6201814479493412, "input_tokens": 33, "latency_ms": 132.85460199995214} +{"id": "g0259-portabilidade-curto_neutro-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.0645647338855789, "recarga_realizar": 0.006355506753735858, "desconto_retencao": 0.023554373236387934, "vas_cancelamento": 0.012171928617804277, "cadastro_atualizacao": 0.09037867074821884, "portabilidade": 0.6213301342092856, "cancelamento_linha": 0.008459768151671748, "sem_correspondencia": 0.17318488439731677}, "confidence": 0.6213301342092856, "input_tokens": 34, "latency_ms": 193.29423100009535} +{"id": "g0262-portabilidade-regionalismo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.11207039210666747, "seguranca_fraude": 0.02484138211630402, "cancelamento_linha": 0.0022626644036143674, "troca_numero": 0.5621306077665176, "conta_contestacao": 0.04762615820010032, "recarga_nao_creditada": 0.002160587262525262, "suporte_configuracao": 0.0188889738146389, "negociacao_divida": 0.007965163943805297, "suporte_sem_sinal": 0.06204844393110008, "portabilidade": 0.055141759716416903, "bonus_nao_recebido": 0.0051419881931184805, "roaming_pacote": 0.003942147206942312, "vas_cancelamento": 0.004375827791194728, "vas_contratacao": 0.010338322781604977, "reclamacao_atendimento": 0.025995845808812, "sem_correspondencia": 0.05506973495663727}, "confidence": 0.5621306077665176, "input_tokens": 39, "latency_ms": 422.7629509999815} +{"id": "g0262-portabilidade-regionalismo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_cobranca": 0.00788074696597098, "suporte_configuracao": 0.12270175862155444, "portabilidade": 0.05013893693064435, "troca_numero": 0.3957103611956375, "cadastro_atualizacao": 0.08279036360426112, "suporte_chip_esim": 0.03437545369377194, "cancelamento_linha": 0.03272891643365101, "sem_correspondencia": 0.27367346255450864}, "confidence": 0.3957103611956375, "input_tokens": 55, "latency_ms": 215.4983140000013} +{"id": "g0262-portabilidade-regionalismo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.004620974452204812, "internet_pacote_adicional": 0.22230480776954298, "internet_problema_conexao": 0.021492360319885315, "recarga_nao_creditada": 0.002884406385082054, "roaming_pacote": 0.003579698762518903, "vas_consulta": 0.16263264538819078, "troca_numero": 0.14667321850861026, "fidelidade_resgate": 0.009308031829506395, "parceiros_ofertas": 0.05573114421763378, "conta_contestacao": 0.04021135002532117, "cadastro_atualizacao": 0.10706670662065376, "conta_explicacao": 0.0261706171644525, "plano_nova_linha": 0.016520289827289356, "cancelamento_linha": 0.003281609645348859, "portabilidade": 0.035993695527268166, "sem_correspondencia": 0.14152844355649086}, "confidence": 0.22230480776954298, "input_tokens": 48, "latency_ms": 400.67054200005714} +{"id": "g0262-portabilidade-regionalismo-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.18369477576699608, "cadastro_atualizacao": 0.1328361451736954, "cancelamento_linha": 0.014923907482834738, "sem_correspondencia": 0.6685451715764738}, "confidence": 0.6685451715764738, "input_tokens": 48, "latency_ms": 142.49216899997919} +{"id": "g0262-portabilidade-regionalismo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.14682990862978978, "cancelamento_linha": 0.0016333412525635076, "recarga_realizar": 0.002574649735940296, "troca_numero": 0.0628264122910454, "conta_contestacao": 0.028901335935367988, "plano_nova_linha": 0.013519861310882883, "portabilidade": 0.26785276344146, "parceiros_ofertas": 0.07803598338826404, "fidelidade_pontos": 0.03988381997246645, "suporte_sem_sinal": 0.07641031134455933, "vas_consulta": 0.16844878232112478, "sem_correspondencia": 0.11308283037653558}, "confidence": 0.26785276344146, "input_tokens": 42, "latency_ms": 260.5346330000202} +{"id": "g0262-portabilidade-regionalismo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.2149744895849453, "cadastro_atualizacao": 0.13489623166775358, "portabilidade": 0.1573935425669917, "sem_correspondencia": 0.4927357361803094}, "confidence": 0.4927357361803094, "input_tokens": 46, "latency_ms": 139.08068599994294} +{"id": "g0262-portabilidade-regionalismo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.13181956824430727, "cancelamento_linha": 0.019586554855127055, "portabilidade": 0.08282351941220846, "sem_correspondencia": 0.7657703574883572}, "confidence": 0.7657703574883572, "input_tokens": 40, "latency_ms": 139.4295279999369} +{"id": "g0262-portabilidade-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["plano_nova_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.013542609769712855, "suporte_chip_esim": 0.02441077039327003, "conta_contestacao": 0.0345066178277027, "seguranca_perda_roubo": 0.008149346065391673, "negociacao_religacao": 0.006830330245025171, "roaming_cobranca": 0.0033105100799810743, "troca_numero": 0.5836274429553364, "conta_explicacao": 0.023848443429375206, "reclamacao_atendimento": 0.0186832019426632, "marketplace_pedido": 0.03491874295440962, "cadastro_atualizacao": 0.14088445432799007, "sem_correspondencia": 0.10728753000914194}, "confidence": 0.5836274429553364, "input_tokens": 48, "latency_ms": 289.5095349999792} +{"id": "g0262-portabilidade-regionalismo-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.0424384166156809, "troca_numero": 0.2946776336904059, "suporte_chip_esim": 0.008403837277795203, "roaming_pacote": 0.004043832209854084, "conta_vencimento": 0.004707574208976011, "suporte_sem_sinal": 0.09735593811750955, "cancelamento_linha": 0.005984756540480132, "bonus_nao_recebido": 0.008766734592387998, "internet_consumo": 0.028911318584823986, "reclamacao_atendimento": 0.03778741001212055, "cadastro_atualizacao": 0.08829635191709152, "vas_consulta": 0.08087613942021449, "plano_consulta": 0.12676561675656506, "recarga_realizar": 0.0030714545467153023, "portabilidade": 0.03159271379235031, "sem_correspondencia": 0.136320271717029}, "confidence": 0.2946776336904059, "input_tokens": 41, "latency_ms": 415.00758600000154} +{"id": "g0262-portabilidade-regionalismo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"reclamacao_atendimento": 0.05790125482925468, "internet_consumo": 0.029223573842348124, "cadastro_atualizacao": 0.10558926139566173, "conta_pagamento_confirmacao": 0.02732184670403341, "troca_numero": 0.42718835958969464, "portabilidade": 0.10383573747884078, "desconto_retencao": 0.006034544569334792, "conta_debito_automatico_digital": 0.0030670624184977657, "cancelamento_linha": 0.003992003788372439, "parceiros_ofertas": 0.0744486885876728, "plano_nova_linha": 0.04351830783071931, "sem_correspondencia": 0.11787935896556953}, "confidence": 0.42718835958969464, "input_tokens": 52, "latency_ms": 293.50745199997164} +{"id": "g0262-portabilidade-regionalismo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.019744371590785518, "portabilidade": 0.564027536279889, "cadastro_atualizacao": 0.12436781568816682, "sem_correspondencia": 0.29186027644115864}, "confidence": 0.564027536279889, "input_tokens": 41, "latency_ms": 138.56218299997636} +{"id": "g0265-portabilidade-indireto_multiplo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 164, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.10444446063703985, "cadastro_atualizacao": 0.15224208164575817, "cancelamento_linha": 0.14661129037456647, "sem_correspondencia": 0.5967021673426355}, "confidence": 0.5967021673426355, "input_tokens": 69, "latency_ms": 149.61119800000233} +{"id": "g0265-portabilidade-indireto_multiplo-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"portabilidade": 0.03023039687287589, "troca_numero": 0.05257823978832491, "recarga_saldo": 0.002742477881435544, "conta_vencimento": 0.003638023452129304, "plano_consulta": 0.1531889861053694, "cadastro_atualizacao": 0.054401974251089565, "parceiros_ofertas": 0.15728299067064042, "fidelidade_resgate": 0.018446486146932575, "cancelamento_linha": 0.002489436377824491, "seguranca_perda_roubo": 0.02493912127781674, "beneficios_consulta": 0.13226212348647265, "reclamacao_atendimento": 0.05883470455659679, "conta_contestacao": 0.030957679698225136, "suporte_sem_sinal": 0.14937391637200484, "bonus_nao_recebido": 0.006583904741730208, "sem_correspondencia": 0.12204953832053157}, "confidence": 0.15728299067064042, "input_tokens": 41, "latency_ms": 486.55523299999004} +{"id": "g0265-portabilidade-indireto_multiplo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_segunda_via": 0.014447022864749186, "plano_consulta": 0.08254705945399095, "bonus_nao_recebido": 0.00991962457240397, "suporte_sem_sinal": 0.023774375651929282, "recarga_saldo": 0.011381360469022831, "cadastro_atualizacao": 0.0536173869114532, "troca_numero": 0.2805901708332973, "portabilidade": 0.07081933919524265, "beneficios_consulta": 0.06836900719989263, "cancelamento_linha": 0.012944358135782295, "marketplace_pedido": 0.01172758521697775, "vas_contratacao": 0.005718398256409204, "conta_debito_automatico_digital": 0.0025881989328745973, "internet_consumo": 0.005321656244735758, "fidelidade_pontos": 0.30709006753193074, "sem_correspondencia": 0.03914438852930763}, "confidence": 0.30709006753193074, "input_tokens": 61, "latency_ms": 490.06407200010926} +{"id": "g0265-portabilidade-indireto_multiplo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.020841075961484892, "portabilidade": 0.02782464327689661, "cadastro_atualizacao": 0.04459143240193187, "sem_correspondencia": 0.9067428483596867}, "confidence": 0.9067428483596867, "input_tokens": 43, "latency_ms": 164.5761050000374} +{"id": "g0265-portabilidade-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"seguranca_perda_roubo": 0.00926744625702225, "roaming_cobranca": 0.003888650892517777, "troca_numero": 0.18355942612955514, "conta_vencimento": 0.001734184156266043, "cancelamento_linha": 0.0017952803119824716, "bonus_nao_recebido": 0.002339716685089065, "cadastro_atualizacao": 0.49644715817180274, "fidelidade_pontos": 0.027576950334083184, "vas_consulta": 0.046236796530896546, "conta_explicacao": 0.02035230698679791, "seguranca_fraude": 0.015055839370822631, "plano_consulta": 0.052959537121967964, "recarga_saldo": 0.0014372628139183046, "conta_pagamento_confirmacao": 0.00865809216256486, "reclamacao_atendimento": 0.026288132184232562, "sem_correspondencia": 0.10240321989048053}, "confidence": 0.49644715817180274, "input_tokens": 65, "latency_ms": 529.0170580000222} +{"id": "g0265-portabilidade-indireto_multiplo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.15224796193283882, "cadastro_atualizacao": 0.07816435221960354, "cancelamento_linha": 0.042686290084877086, "sem_correspondencia": 0.7269013957626805}, "confidence": 0.7269013957626805, "input_tokens": 57, "latency_ms": 168.05649900004482} +{"id": "g0265-portabilidade-indireto_multiplo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.7267051325148357, "cancelamento_linha": 0.012167490130666784, "cadastro_atualizacao": 0.052741982541801874, "sem_correspondencia": 0.20838539481269563}, "confidence": 0.7267051325148357, "input_tokens": 52, "latency_ms": 164.46206699993127} +{"id": "g0265-portabilidade-indireto_multiplo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_cobranca": 0.0037948286621924347, "cancelamento_linha": 0.006412607544687527, "portabilidade": 0.027154626124926532, "recarga_realizar": 0.0022627132933339096, "internet_consumo": 0.02834483595907033, "cadastro_atualizacao": 0.03674727530789874, "troca_numero": 0.7013715339034594, "sem_correspondencia": 0.1939115792044311}, "confidence": 0.7013715339034594, "input_tokens": 43, "latency_ms": 230.77264699998068} +{"id": "g0265-portabilidade-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"reclamacao_atendimento": 0.05818801683451776, "plano_nova_linha": 0.061015232743997894, "cadastro_atualizacao": 0.09607278452735672, "troca_numero": 0.5442752779841743, "cancelamento_linha": 0.006973888184689252, "marketplace_compra": 0.02823707989908157, "conta_vencimento": 0.0074440444953679, "sem_correspondencia": 0.19779367533081466}, "confidence": 0.5442752779841743, "input_tokens": 53, "latency_ms": 235.42485600000873} +{"id": "g0265-portabilidade-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.3037684975251487, "cadastro_atualizacao": 0.1313181570262681, "negociacao_divida": 0.023391022319651605, "desconto_retencao": 0.010115672293864564, "cancelamento_linha": 0.0059524557991204, "troca_numero": 0.10688775445878675, "vas_contratacao": 0.01666276966361789, "conta_debito_automatico_digital": 0.026761197588024383, "conta_pagamento_confirmacao": 0.04595146505812723, "seguranca_perda_roubo": 0.03738379250413495, "parceiros_ofertas": 0.11638078543339167, "sem_correspondencia": 0.17542643032986377}, "confidence": 0.3037684975251487, "input_tokens": 47, "latency_ms": 330.2763630000527} +{"id": "g0265-portabilidade-indireto_multiplo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.053075313624238125, "portabilidade": 0.8320253488141477, "cancelamento_linha": 0.00502577413289968, "sem_correspondencia": 0.1098735634287145}, "confidence": 0.8320253488141477, "input_tokens": 58, "latency_ms": 167.10604699994747} +{"id": "g0265-portabilidade-indireto_multiplo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_duvida": 0.03351056932699602, "cancelamento_linha": 0.01761870264253252, "troca_numero": 0.44102325830132116, "cadastro_atualizacao": 0.07764684372745993, "conta_segunda_via": 0.039605125600448224, "portabilidade": 0.02577345806279472, "vas_cancelamento": 0.012887134156715432, "sem_correspondencia": 0.351934908181732}, "confidence": 0.44102325830132116, "input_tokens": 45, "latency_ms": 237.82015199992657} +{"id": "g0269-cancelamento_linha-regionalismo-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.008735781172444826, "troca_numero": 0.001539976621306076, "cadastro_atualizacao": 0.009653609776131496, "cancelamento_linha": 0.8120089431890295, "portabilidade": 0.00228654607009411, "reclamacao_atendimento": 0.05582095823156623, "vas_cancelamento": 0.031404005921069754, "sem_correspondencia": 0.07855017901835801}, "confidence": 0.8120089431890295, "input_tokens": 49, "latency_ms": 241.19267100002162} +{"id": "g0269-cancelamento_linha-regionalismo-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 0.06182981263038179, "conta_debito_automatico_digital": 0.039221089210015554, "vas_consulta": 0.19320160089800562, "suporte_sem_sinal": 0.0819711980627358, "negociacao_divida": 0.011672141925065332, "roaming_pacote": 0.0043748342294571314, "cancelamento_linha": 0.15233808707991517, "desconto_retencao": 0.012067426889457214, "troca_numero": 0.0018336846202717297, "recarga_saldo": 0.0038628177595911454, "vas_cancelamento": 0.27548167022899667, "recarga_realizar": 0.00471990088379973, "cadastro_atualizacao": 0.030158134082533695, "portabilidade": 0.01344788163398709, "roaming_cobranca": 0.004691133260882855, "sem_correspondencia": 0.10912858660490347}, "confidence": 0.27548167022899667, "input_tokens": 45, "latency_ms": 483.5567139999739} +{"id": "g0269-cancelamento_linha-regionalismo-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.5386251967735647, "cancelamento_linha": 0.11365398358267496, "portabilidade": 0.023214795387232166, "sem_correspondencia": 0.32450602425652814}, "confidence": 0.5386251967735647, "input_tokens": 39, "latency_ms": 161.40893399995093} +{"id": "g0269-cancelamento_linha-regionalismo-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.06843539976837952, "negociacao_religacao": 0.0031245518039276104, "portabilidade": 0.0033268627711544358, "troca_numero": 0.0004792790792983154, "internet_problema_conexao": 0.004629726922655568, "vas_contratacao": 0.004358061528419216, "plano_consulta": 0.017129607259347934, "desconto_retencao": 0.0039044795012407076, "cadastro_atualizacao": 0.007504049583747291, "fidelidade_pontos": 0.0032840405597718354, "cancelamento_linha": 0.8296247604821143, "sem_correspondencia": 0.05419918073994321}, "confidence": 0.8296247604821143, "input_tokens": 41, "latency_ms": 318.170281000107} +{"id": "g0269-cancelamento_linha-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cadastro_atualizacao": 0.037167935464269476, "marketplace_pedido": 0.02103643591333809, "negociacao_divida": 0.009551270556442129, "desconto_retencao": 0.011606819352414043, "vas_cancelamento": 0.8295514698897152, "portabilidade": 0.004913973449836439, "troca_numero": 0.0010437692790521837, "sem_correspondencia": 0.08512832609493244}, "confidence": 0.8295514698897152, "input_tokens": 42, "latency_ms": 227.46885799995198} +{"id": "g0269-cancelamento_linha-regionalismo-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0006761409035129096, "vas_cancelamento": 0.00417393606085105, "plano_consulta": 0.004249604152653106, "desconto_retencao": 0.0009581987960693977, "troca_numero": 0.0002206048237028333, "cadastro_atualizacao": 0.0016557849139185556, "cancelamento_linha": 0.9752660378796238, "sem_correspondencia": 0.012799692469668283}, "confidence": 0.9752660378796238, "input_tokens": 47, "latency_ms": 235.0171320000527} +{"id": "g0269-cancelamento_linha-regionalismo-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.014186293847534552, "vas_consulta": 0.25306123205251435, "cancelamento_linha": 0.16797807132177298, "cadastro_atualizacao": 0.036935946787835454, "vas_cancelamento": 0.25346636477070106, "roaming_cobranca": 0.004056287405258159, "portabilidade": 0.014493365761866328, "recarga_realizar": 0.004171022140673062, "desconto_retencao": 0.012403033002353432, "troca_numero": 0.0021591670349385347, "suporte_sem_sinal": 0.08686441550735603, "sem_correspondencia": 0.15022480036719604}, "confidence": 0.25346636477070106, "input_tokens": 38, "latency_ms": 433.8841260000663} +{"id": "g0269-cancelamento_linha-regionalismo-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0022975394715194857, "vas_cancelamento": 0.007931282528987532, "cancelamento_linha": 0.9652950443640531, "sem_correspondencia": 0.024476133635439875}, "confidence": 0.9652950443640531, "input_tokens": 41, "latency_ms": 155.80927799999245} +{"id": "g0269-cancelamento_linha-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"suporte_chip_esim": 0.014602865517455663, "troca_numero": 0.0010860956124407125, "conta_debito_automatico_digital": 0.036919911535221374, "recarga_realizar": 0.0021521652278072793, "negociacao_religacao": 0.005275463373268238, "roaming_pacote": 0.00260664553517259, "internet_problema_conexao": 0.023451036524814454, "vas_cancelamento": 0.5684477852322098, "seguranca_fraude": 0.05886804483796135, "portabilidade": 0.00805863295852419, "cadastro_atualizacao": 0.013564930692225773, "marketplace_compra": 0.015185653673998711, "beneficios_consulta": 0.06307947819236079, "desconto_retencao": 0.013714957450136935, "vas_consulta": 0.06528464149697222, "sem_correspondencia": 0.10770169213942986}, "confidence": 0.5684477852322098, "input_tokens": 36, "latency_ms": 450.46260499998425} +{"id": "g0269-cancelamento_linha-regionalismo-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.015284968366776189, "portabilidade": 0.0024780238810505452, "cancelamento_linha": 0.9503228539644666, "sem_correspondencia": 0.03191415378770669}, "confidence": 0.9503228539644666, "input_tokens": 41, "latency_ms": 135.8761640000239} +{"id": "g0269-cancelamento_linha-regionalismo-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.19739542754444905, "portabilidade": 0.025374881734141097, "vas_cancelamento": 0.4143598048809185, "sem_correspondencia": 0.3628698858404913}, "confidence": 0.4143598048809185, "input_tokens": 45, "latency_ms": 139.0191790000017} +{"id": "g0269-cancelamento_linha-regionalismo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.000765759475148671, "portabilidade": 0.00345418266011209, "cadastro_atualizacao": 0.010196197475303155, "suporte_configuracao": 0.00814574373918997, "vas_cancelamento": 0.010537113681556192, "desconto_retencao": 0.0017564234500881308, "cancelamento_linha": 0.9303627930066418, "sem_correspondencia": 0.034781786511960025}, "confidence": 0.9303627930066418, "input_tokens": 43, "latency_ms": 204.23009000001002} +{"id": "g0270-cancelamento_linha-emocional-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.023310728314155097, "internet_pacote_adicional": 0.043744470817195964, "desconto_retencao": 0.012353568307656685, "cancelamento_linha": 0.6813676936658191, "vas_consulta": 0.09196051932741295, "parceiros_ofertas": 0.019010849250570425, "conta_debito_automatico_digital": 0.0029085159696313977, "troca_numero": 0.0008075229105355705, "vas_cancelamento": 0.05190807940786825, "portabilidade": 0.003521441706229202, "conta_pagamento_confirmacao": 0.014654146471557081, "sem_correspondencia": 0.054452463851368316}, "confidence": 0.6813676936658191, "input_tokens": 38, "latency_ms": 277.2946469999624} +{"id": "g0270-cancelamento_linha-emocional-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"recarga_saldo": 0.0030708570890478535, "atendimento_humano": 0.048725984134056655, "troca_numero": 0.0013957336532469161, "recarga_realizar": 0.0034825838490074776, "portabilidade": 0.006931837991961798, "cancelamento_linha": 0.08899827890112762, "cadastro_atualizacao": 0.01462308850510903, "vas_consulta": 0.08097572482338472, "reclamacao_atendimento": 0.1174009496197636, "desconto_retencao": 0.011130441715859727, "roaming_duvida": 0.005196336565463941, "plano_consulta": 0.11954788653509099, "vas_cancelamento": 0.36210589964431816, "suporte_sem_sinal": 0.039907875700610544, "fidelidade_pontos": 0.015735441542224532, "sem_correspondencia": 0.08077107972972641}, "confidence": 0.36210589964431816, "input_tokens": 42, "latency_ms": 406.43399800001134} +{"id": "g0270-cancelamento_linha-emocional-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.0845431747355584, "portabilidade": 0.07343573013788864, "vas_cancelamento": 0.5333482543625198, "sem_correspondencia": 0.3086728407640332}, "confidence": 0.5333482543625198, "input_tokens": 40, "latency_ms": 137.65052200005812} +{"id": "g0270-cancelamento_linha-emocional-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9835480442350233, "portabilidade": 0.0005022515260386173, "vas_cancelamento": 0.004031594617547495, "sem_correspondencia": 0.011918109621390605}, "confidence": 0.9835480442350233, "input_tokens": 38, "latency_ms": 132.01152099998126} +{"id": "g0270-cancelamento_linha-emocional-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.4720248281955719, "portabilidade": 0.013518482446670532, "cadastro_atualizacao": 0.04922603815793991, "troca_numero": 0.003665495663881302, "conta_segunda_via": 0.015963736921548843, "desconto_retencao": 0.03021065890789032, "cancelamento_linha": 0.16256123781204224, "sem_correspondencia": 0.25282952189445496}, "confidence": 0.4720248281955719, "input_tokens": 38, "latency_ms": 198.30553899998904} +{"id": "g0270-cancelamento_linha-emocional-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.3402444403232386, "cancelamento_linha": 0.12477937271010481, "portabilidade": 0.022652035452507237, "sem_correspondencia": 0.5123241515141493}, "confidence": 0.5123241515141493, "input_tokens": 37, "latency_ms": 147.41112399997292} +{"id": "g0270-cancelamento_linha-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"marketplace_compra": 0.03373160135479911, "negociacao_divida": 0.010795902211965453, "troca_numero": 0.0022354248861532976, "recarga_saldo": 0.003207270913403523, "fidelidade_resgate": 0.018148108898507716, "vas_cancelamento": 0.4305983980583862, "cadastro_atualizacao": 0.022896617123213343, "desconto_retencao": 0.029484908348180836, "portabilidade": 0.009290732229179123, "fidelidade_pontos": 0.07111040338875495, "conta_explicacao": 0.049296187963261594, "suporte_sem_sinal": 0.11759646710891969, "roaming_duvida": 0.00695923466958007, "suporte_configuracao": 0.014706288125384012, "conta_pagamento_confirmacao": 0.05234753964878469, "sem_correspondencia": 0.1275949150715264}, "confidence": 0.4305983980583862, "input_tokens": 39, "latency_ms": 422.5329469999224} +{"id": "g0270-cancelamento_linha-emocional-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 0.03413942982184467, "portabilidade": 0.007608316249308417, "desconto_retencao": 0.02399966787359116, "vas_cancelamento": 0.041174830856440206, "cadastro_atualizacao": 0.024545264601995253, "cancelamento_linha": 0.371433274747483, "conta_pagamento_confirmacao": 0.03261646029888113, "plano_consulta": 0.2142089254554181, "recarga_nao_creditada": 0.0029117480297496936, "troca_numero": 0.002173940981638294, "negociacao_divida": 0.009410454383170628, "sem_correspondencia": 0.2357776867004795}, "confidence": 0.371433274747483, "input_tokens": 39, "latency_ms": 280.5151590000605} +{"id": "g0270-cancelamento_linha-emocional-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.030225601335812747, "recarga_saldo": 0.004806982864878675, "vas_cancelamento": 0.11052554206260183, "cadastro_atualizacao": 0.049793839929985685, "marketplace_pedido": 0.04383117002366995, "negociacao_religacao": 0.011695888005087945, "portabilidade": 0.012464946254869642, "desconto_retencao": 0.029449681101235775, "cancelamento_linha": 0.41931489510273345, "troca_numero": 0.002534130146703528, "roaming_pacote": 0.0029675008546718243, "sem_correspondencia": 0.28238982231774895}, "confidence": 0.41931489510273345, "input_tokens": 35, "latency_ms": 264.265843999965} +{"id": "g0270-cancelamento_linha-emocional-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.017775321350590824, "troca_numero": 0.000572896850804365, "cancelamento_linha": 0.89001127548163, "conta_pagamento_confirmacao": 0.00794154973018723, "portabilidade": 0.00257914113377512, "bonus_nao_recebido": 0.002749228324648611, "vas_cancelamento": 0.01015121847411924, "desconto_retencao": 0.003902826741432813, "roaming_duvida": 0.001860928872962367, "conta_explicacao": 0.007900071421095022, "seguranca_perda_roubo": 0.011486656672926131, "sem_correspondencia": 0.04306888494582837}, "confidence": 0.89001127548163, "input_tokens": 39, "latency_ms": 294.3363640000598} +{"id": "g0270-cancelamento_linha-emocional-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.08367369413585167, "cancelamento_linha": 0.19095456804705555, "portabilidade": 0.010695428702046563, "cadastro_atualizacao": 0.0411029834977205, "conta_vencimento": 0.009813113243180143, "vas_cancelamento": 0.28756624768209815, "troca_numero": 0.005636116084470726, "sem_correspondencia": 0.3705578486075767}, "confidence": 0.3705578486075767, "input_tokens": 37, "latency_ms": 193.76717699992696} +{"id": "g0270-cancelamento_linha-emocional-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.026564024190872726, "vas_cancelamento": 0.2894076683416391, "cancelamento_linha": 0.16039161264604618, "sem_correspondencia": 0.5236366948214419}, "confidence": 0.5236366948214419, "input_tokens": 34, "latency_ms": 135.69394900002862} +{"id": "g0271-cancelamento_linha-longo_contexto-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 222, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0015863989990089354, "vas_cancelamento": 0.004500070933017859, "cancelamento_linha": 0.9821281172422214, "sem_correspondencia": 0.011785412825751802}, "confidence": 0.9821281172422214, "input_tokens": 96, "latency_ms": 167.83677199998692} +{"id": "g0271-cancelamento_linha-longo_contexto-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 211, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.10872469472843097, "fidelidade_resgate": 0.010639842237947283, "internet_pacote_adicional": 0.09222777619369903, "portabilidade": 0.012610073704023202, "negociacao_religacao": 0.010959080047899465, "desconto_retencao": 0.020916364376016613, "beneficios_consulta": 0.05762553391667829, "roaming_duvida": 0.010617668379522025, "vas_cancelamento": 0.3995708091330393, "roaming_pacote": 0.005354775399482528, "suporte_chip_esim": 0.005711109183304491, "cancelamento_linha": 0.1481148252206006, "recarga_nao_creditada": 0.0036124590487640767, "troca_numero": 0.0016414350272041015, "cadastro_atualizacao": 0.013517573947653688, "sem_correspondencia": 0.09815597945573437}, "confidence": 0.3995708091330393, "input_tokens": 84, "latency_ms": 457.6786489999449} +{"id": "g0271-cancelamento_linha-longo_contexto-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 212, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 0.010559391706074192, "bonus_nao_recebido": 0.0032008531548467197, "cadastro_atualizacao": 0.005690888292432503, "plano_troca": 0.0013452333538566375, "internet_pacote_adicional": 0.012263719544985735, "cancelamento_linha": 0.9265898883564266, "portabilidade": 0.0017680903761939815, "roaming_duvida": 0.000843358729777372, "conta_debito_automatico_digital": 0.003473413333321335, "marketplace_compra": 0.0016044128710529513, "troca_numero": 0.00012853032091414022, "vas_cancelamento": 0.005665783094318823, "fidelidade_pontos": 0.0014754447120936941, "desconto_retencao": 0.0013285368348173513, "conta_pagamento_confirmacao": 0.005436509626909302, "sem_correspondencia": 0.018625945691978674}, "confidence": 0.9265898883564266, "input_tokens": 86, "latency_ms": 553.9946359999703} +{"id": "g0271-cancelamento_linha-longo_contexto-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.002696165624381308, "bonus_nao_recebido": 0.004589716510069192, "vas_cancelamento": 0.014302727058962544, "cancelamento_linha": 0.9449037461413017, "troca_numero": 0.0006771594741239619, "cadastro_atualizacao": 0.004160515097853411, "desconto_retencao": 0.0033696494592840146, "sem_correspondencia": 0.025300320634023883}, "confidence": 0.9449037461413017, "input_tokens": 89, "latency_ms": 246.8465990000368} +{"id": "g0271-cancelamento_linha-longo_contexto-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.652633326383059, "cancelamento_linha": 0.10948422836657463, "portabilidade": 0.021548007245496104, "sem_correspondencia": 0.2163344380048702}, "confidence": 0.652633326383059, "input_tokens": 83, "latency_ms": 156.57895000003919} +{"id": "g0271-cancelamento_linha-longo_contexto-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.02524672830863181, "troca_numero": 0.00164214650334218, "desconto_retencao": 0.006863733314269129, "portabilidade": 0.009998085015678872, "cadastro_atualizacao": 0.01396789314003434, "cancelamento_linha": 0.7751213341926928, "vas_cancelamento": 0.09100600366983541, "sem_correspondencia": 0.0761540758555155}, "confidence": 0.7751213341926928, "input_tokens": 79, "latency_ms": 230.17630700007885} +{"id": "g0271-cancelamento_linha-longo_contexto-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 201, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.7343072032751153, "cadastro_atualizacao": 0.015488378150047258, "portabilidade": 0.005827290729040017, "desconto_retencao": 0.005166951847931578, "vas_contratacao": 0.01947866496863424, "troca_numero": 0.00110193512655165, "vas_cancelamento": 0.16285862936666246, "sem_correspondencia": 0.05577094653601752}, "confidence": 0.7343072032751153, "input_tokens": 89, "latency_ms": 248.66747399994438} +{"id": "g0271-cancelamento_linha-longo_contexto-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 202, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.03820384790186906, "conta_segunda_via": 0.0050049700534302, "troca_numero": 0.0005831974165537954, "desconto_retencao": 0.006225935385320685, "beneficios_consulta": 0.024441090273536234, "cancelamento_linha": 0.6814521176023891, "marketplace_compra": 0.00463142354156024, "vas_consulta": 0.0620665942883988, "roaming_cobranca": 0.0012037386576693057, "portabilidade": 0.0030029463624023553, "internet_pacote_adicional": 0.025223114414214782, "negociacao_divida": 0.0035723195172486575, "conta_contestacao": 0.01107231935994245, "vas_cancelamento": 0.05382604326477193, "internet_consumo": 0.049021960894183265, "sem_correspondencia": 0.030468381066509072}, "confidence": 0.6814521176023891, "input_tokens": 89, "latency_ms": 484.5159849999163} +{"id": "g0271-cancelamento_linha-longo_contexto-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 203, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.19217376858400573, "desconto_retencao": 0.023024865030889984, "plano_nova_linha": 0.2001709686632028, "troca_numero": 0.0038179504642717184, "portabilidade": 0.015043493710539623, "vas_cancelamento": 0.3550717615306322, "cadastro_atualizacao": 0.02112002533674299, "sem_correspondencia": 0.18957716667971497}, "confidence": 0.3550717615306322, "input_tokens": 89, "latency_ms": 237.3943430000054} +{"id": "g0271-cancelamento_linha-longo_contexto-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["reclamacao_atendimento", "seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 191, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_debito_automatico_digital": 0.1712520331747497, "conta_segunda_via": 0.012928863510549626, "cadastro_atualizacao": 0.029588787925407985, "negociacao_divida": 0.0065854282571002065, "marketplace_pedido": 0.013365970463087209, "vas_cancelamento": 0.05484843819451383, "recarga_realizar": 0.002996558894515129, "troca_numero": 0.0016198000508802495, "portabilidade": 0.0038422163529728236, "cancelamento_linha": 0.23622565801955628, "beneficios_consulta": 0.046638464332187574, "desconto_retencao": 0.006819147856368527, "bonus_nao_recebido": 0.013044323299474274, "seguranca_perda_roubo": 0.21424078204444566, "internet_problema_conexao": 0.11214267111698709, "sem_correspondencia": 0.07386085650720385}, "confidence": 0.23622565801955628, "input_tokens": 83, "latency_ms": 544.834352999942} +{"id": "g0271-cancelamento_linha-longo_contexto-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 196, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.09565598622261517, "recarga_nao_creditada": 0.0018188959671903428, "cancelamento_linha": 0.6810902962079151, "suporte_chip_esim": 0.0057542892627560896, "portabilidade": 0.0075802772519820765, "suporte_sem_sinal": 0.039512470148971156, "roaming_duvida": 0.006643056993914359, "fidelidade_pontos": 0.018092142162414324, "cadastro_atualizacao": 0.015786470384928038, "desconto_retencao": 0.005016589982860972, "troca_numero": 0.0012492001933441205, "roaming_pacote": 0.002123018682452763, "fidelidade_resgate": 0.006953818409908964, "conta_debito_automatico_digital": 0.006779754205252097, "vas_cancelamento": 0.05010199246786305, "sem_correspondencia": 0.055841741455631415}, "confidence": 0.6810902962079151, "input_tokens": 78, "latency_ms": 520.9177689999933} +{"id": "g0271-cancelamento_linha-longo_contexto-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 214, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0069554301266668336, "cadastro_atualizacao": 0.008780195061411897, "atendimento_humano": 0.06660815833424859, "troca_numero": 0.0005642961856618442, "cancelamento_linha": 0.8110826319281391, "vas_cancelamento": 0.01778865727763746, "plano_troca": 0.005414113672954475, "internet_consumo": 0.04295573601326902, "fidelidade_resgate": 0.003953982933452618, "desconto_retencao": 0.003064472350704694, "suporte_chip_esim": 0.0068796377012916065, "sem_correspondencia": 0.025952688414561904}, "confidence": 0.8110826319281391, "input_tokens": 89, "latency_ms": 328.11940999999933} +{"id": "g0274-troca_numero-informal_abreviado-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_contratacao": 0.006405337319753663, "internet_problema_conexao": 0.0027514971497610246, "troca_numero": 0.8218630046875761, "desconto_retencao": 0.006104538773102382, "bonus_nao_recebido": 0.001135047804612084, "vas_consulta": 0.08209879191491208, "marketplace_pedido": 0.009037682230799036, "recarga_nao_creditada": 0.0004974462484503187, "seguranca_fraude": 0.01104980173554996, "portabilidade": 0.003824066834051243, "cancelamento_linha": 0.0003738310249200744, "negociacao_divida": 0.0019189814322509405, "fidelidade_resgate": 0.0047700788686291596, "internet_consumo": 0.009912703508000631, "cadastro_atualizacao": 0.016280504805015323, "sem_correspondencia": 0.02197668566261602}, "confidence": 0.8218630046875761, "input_tokens": 33, "latency_ms": 443.89500300007967} +{"id": "g0274-troca_numero-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.04306583061921747, "plano_consulta": 0.13087105973568725, "suporte_configuracao": 0.04020682705425656, "cadastro_atualizacao": 0.10255449016982039, "portabilidade": 0.03711557773871339, "conta_pagamento_confirmacao": 0.028731134731287127, "cancelamento_linha": 0.011531307176448454, "sem_correspondencia": 0.6059237727745693}, "confidence": 0.6059237727745693, "input_tokens": 34, "latency_ms": 210.01548899994305} +{"id": "g0274-troca_numero-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cadastro_atualizacao": 0.11334649082003855, "seguranca_fraude": 0.2588677487075977, "roaming_duvida": 0.012162913016469764, "suporte_chip_esim": 0.05208122520215907, "beneficios_consulta": 0.1052670139134349, "internet_problema_conexao": 0.02888180591868283, "plano_troca": 0.13972446758371745, "portabilidade": 0.021354081775398683, "internet_consumo": 0.04052670053918331, "cancelamento_linha": 0.0031912593235328677, "plano_nova_linha": 0.00693661927466909, "sem_correspondencia": 0.2176596739251158}, "confidence": 0.2588677487075977, "input_tokens": 41, "latency_ms": 313.4849299999587} +{"id": "g0274-troca_numero-informal_abreviado-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0009011140610740781, "cadastro_atualizacao": 0.015716142636836204, "vas_cancelamento": 0.00032302075930392825, "conta_segunda_via": 0.003446194274063628, "internet_consumo": 0.008388303983143712, "troca_numero": 0.926029901981801, "vas_contratacao": 0.0014770483534328126, "internet_pacote_adicional": 0.01194529770168431, "suporte_sem_sinal": 0.005368488732950726, "negociacao_divida": 0.001021186567824953, "desconto_retencao": 0.0012460516049824768, "marketplace_pedido": 0.006293607749318781, "conta_pagamento_confirmacao": 0.0047426879384888255, "cancelamento_linha": 0.0003619821727692703, "conta_explicacao": 0.0034175353835424345, "sem_correspondencia": 0.009321436098782844}, "confidence": 0.926029901981801, "input_tokens": 40, "latency_ms": 453.48756500004583} +{"id": "g0274-troca_numero-informal_abreviado-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9126684329934389, "cancelamento_linha": 0.0017637508505320562, "plano_troca": 0.010564506596608077, "suporte_configuracao": 0.010985347969530854, "portabilidade": 0.0031816436670022786, "cadastro_atualizacao": 0.014658086393965025, "vas_cancelamento": 0.0013058672877198478, "sem_correspondencia": 0.04487236424120293}, "confidence": 0.9126684329934389, "input_tokens": 34, "latency_ms": 216.17632100003448} +{"id": "g0274-troca_numero-informal_abreviado-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.8315985097265526, "plano_consulta": 0.05203238436119516, "seguranca_fraude": 0.01672409267363533, "cancelamento_linha": 0.002074263032281926, "internet_consumo": 0.009461236997591934, "cadastro_atualizacao": 0.022973067766979292, "vas_cancelamento": 0.0013703504636222263, "conta_segunda_via": 0.005824939273889365, "suporte_configuracao": 0.010171316435016517, "portabilidade": 0.006791958033535231, "plano_nova_linha": 0.004107573483171231, "sem_correspondencia": 0.03687030775252921}, "confidence": 0.8315985097265526, "input_tokens": 31, "latency_ms": 333.42144200003077} +{"id": "g0274-troca_numero-informal_abreviado-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_contestacao": 0.007171454168175213, "bonus_nao_recebido": 0.0033956867724037536, "cadastro_atualizacao": 0.010574410611085345, "troca_numero": 0.9500389401997313, "seguranca_perda_roubo": 0.0037098758641234374, "portabilidade": 0.001656547965031983, "cancelamento_linha": 0.0009943022393366554, "sem_correspondencia": 0.02245878218011222}, "confidence": 0.9500389401997313, "input_tokens": 40, "latency_ms": 218.7236339999572} +{"id": "g0274-troca_numero-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.21832457977780942, "cadastro_atualizacao": 0.07763258649750694, "suporte_configuracao": 0.05410374152478382, "vas_cancelamento": 0.011826580819894236, "portabilidade": 0.02134396399596203, "beneficios_consulta": 0.06493830171655283, "cancelamento_linha": 0.009834588862535512, "suporte_chip_esim": 0.018072611377417894, "conta_explicacao": 0.02510914483969719, "vas_consulta": 0.17005333922065816, "internet_pacote_adicional": 0.16518875066410868, "sem_correspondencia": 0.16357181070307328}, "confidence": 0.21832457977780942, "input_tokens": 37, "latency_ms": 298.11905300005037} +{"id": "g0274-troca_numero-informal_abreviado-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0015230841588260904, "troca_numero": 0.9700276930499027, "cadastro_atualizacao": 0.0046978161959443454, "sem_correspondencia": 0.023751406595326933}, "confidence": 0.9700276930499027, "input_tokens": 39, "latency_ms": 141.97436599999946} +{"id": "g0274-troca_numero-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_fraude": 0.020569813215251163, "vas_consulta": 0.12346180208780494, "marketplace_pedido": 0.05888295004020366, "cadastro_atualizacao": 0.09972027287785905, "internet_problema_conexao": 0.0410374081864805, "roaming_duvida": 0.009738682173500993, "internet_pacote_adicional": 0.27110547761516895, "parceiros_ofertas": 0.10542220240516727, "portabilidade": 0.05426861532771845, "negociacao_divida": 0.016562004213029665, "plano_nova_linha": 0.013414021112321673, "cancelamento_linha": 0.00423606965386735, "conta_explicacao": 0.025805530096222287, "desconto_retencao": 0.018136496349284766, "conta_vencimento": 0.009245000166879042, "sem_correspondencia": 0.12839365447924025}, "confidence": 0.27110547761516895, "input_tokens": 31, "latency_ms": 439.7430630000372} +{"id": "g0274-troca_numero-informal_abreviado-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.6861492229254174, "portabilidade": 0.011049264774396193, "cadastro_atualizacao": 0.02853590180917322, "sem_correspondencia": 0.2742656104910133}, "confidence": 0.6861492229254174, "input_tokens": 40, "latency_ms": 140.02185200001804} +{"id": "g0274-troca_numero-informal_abreviado-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.011605527012041822, "fidelidade_resgate": 0.0016147350923089174, "internet_problema_conexao": 0.00787228206506003, "suporte_chip_esim": 0.0013715348557898498, "bonus_nao_recebido": 0.0009931004033679064, "plano_nova_linha": 0.0008197599579012206, "fidelidade_pontos": 0.009772623540034995, "marketplace_pedido": 0.002576100327810196, "vas_cancelamento": 0.00013663773365835195, "troca_numero": 0.9380592070580226, "conta_pagamento_confirmacao": 0.001413395596121577, "negociacao_religacao": 0.0003555426876932581, "cancelamento_linha": 0.00023423705655974497, "beneficios_consulta": 0.008436801414649598, "portabilidade": 0.0006518180404752355, "sem_correspondencia": 0.014086697158504658}, "confidence": 0.9380592070580226, "input_tokens": 36, "latency_ms": 451.06265399999756} +{"id": "g0275-troca_numero-erros_digitacao-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.025710864997682763, "troca_numero": 0.9187456062970897, "cancelamento_linha": 0.0007452715987432384, "vas_contratacao": 0.0017902405801108192, "portabilidade": 0.002217117855883638, "conta_contestacao": 0.007294922823785409, "parceiros_ofertas": 0.016655628945231708, "sem_correspondencia": 0.02684034690147273}, "confidence": 0.9187456062970897, "input_tokens": 43, "latency_ms": 233.3638149999615} +{"id": "g0275-troca_numero-erros_digitacao-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.00241079883505814, "cadastro_atualizacao": 0.013012139925905244, "troca_numero": 0.9571209959803453, "sem_correspondencia": 0.02745606525869134}, "confidence": 0.9571209959803453, "input_tokens": 36, "latency_ms": 203.11446400000932} +{"id": "g0275-troca_numero-erros_digitacao-02-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.034890657064466195, "cancelamento_linha": 0.002049156081034572, "conta_debito_automatico_digital": 0.007686031300756302, "seguranca_fraude": 0.006237253573859893, "recarga_realizar": 0.00046304806731914275, "troca_numero": 0.8595708141375187, "beneficios_consulta": 0.017956691759502645, "conta_pagamento_confirmacao": 0.008108031319291487, "negociacao_religacao": 0.0017253517030580258, "portabilidade": 0.003826363367354456, "negociacao_divida": 0.0028228717537353183, "sem_correspondencia": 0.05466372987210325}, "confidence": 0.8595708141375187, "input_tokens": 37, "latency_ms": 445.384880000006} +{"id": "g0275-troca_numero-erros_digitacao-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.24787853368528537, "portabilidade": 0.018853531200796015, "cadastro_atualizacao": 0.04407930215087134, "sem_correspondencia": 0.6891886329630473}, "confidence": 0.6891886329630473, "input_tokens": 36, "latency_ms": 149.5748590000403} +{"id": "g0275-troca_numero-erros_digitacao-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_explicacao": 0.006119566300874996, "parceiros_ofertas": 0.01995438457385176, "portabilidade": 0.0021183848609519556, "conta_pagamento_confirmacao": 0.003638931662182379, "troca_numero": 0.8973776996423671, "plano_consulta": 0.010700658540044948, "seguranca_perda_roubo": 0.001991047457856065, "cancelamento_linha": 0.0007556428649278571, "marketplace_compra": 0.004986577036188164, "cadastro_atualizacao": 0.010208503004463465, "negociacao_religacao": 0.0013563935194895425, "sem_correspondencia": 0.040792210536801723}, "confidence": 0.8973776996423671, "input_tokens": 37, "latency_ms": 312.33967699995446} +{"id": "g0275-troca_numero-erros_digitacao-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.014514987181225016, "troca_numero": 0.09669901313531476, "cadastro_atualizacao": 0.04383777773949214, "sem_correspondencia": 0.8449482219439681}, "confidence": 0.8449482219439681, "input_tokens": 34, "latency_ms": 155.7806939999864} +{"id": "g0275-troca_numero-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.020137616914414982, "negociacao_religacao": 0.011296492748785926, "conta_pagamento_confirmacao": 0.04977040626621829, "conta_vencimento": 0.007224812942188689, "portabilidade": 0.012451403496010524, "roaming_duvida": 0.015106591989697694, "marketplace_pedido": 0.04750022185965876, "marketplace_compra": 0.03667673759139916, "atendimento_humano": 0.09166313502945449, "conta_debito_automatico_digital": 0.05739677569128329, "parceiros_ofertas": 0.14549086662774832, "cadastro_atualizacao": 0.05175105739196262, "plano_nova_linha": 0.016758249698022386, "cancelamento_linha": 0.008506757948396549, "seguranca_fraude": 0.05915928127260622, "sem_correspondencia": 0.3691095925321521}, "confidence": 0.3691095925321521, "input_tokens": 32, "latency_ms": 557.6121389999571} +{"id": "g0275-troca_numero-erros_digitacao-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 0.004272112192071726, "conta_vencimento": 0.00037594035109072193, "vas_contratacao": 0.002310484433782138, "plano_troca": 0.005890838849951405, "suporte_configuracao": 0.0024006788349183747, "reclamacao_atendimento": 0.009067039079478256, "internet_problema_conexao": 0.005738397641387435, "troca_numero": 0.9083305671457994, "conta_contestacao": 0.0021670544696930673, "vas_consulta": 0.03326712203361757, "conta_segunda_via": 0.0018362722043842761, "portabilidade": 0.0011578287325325351, "cancelamento_linha": 0.0002268571861680085, "recarga_saldo": 0.0002734586036736477, "cadastro_atualizacao": 0.005869473378592732, "sem_correspondencia": 0.016815874862858703}, "confidence": 0.9083305671457994, "input_tokens": 35, "latency_ms": 528.1236929999977} +{"id": "g0275-troca_numero-erros_digitacao-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.010540393735777816, "troca_numero": 0.9648792059306756, "portabilidade": 0.0013259859522042855, "sem_correspondencia": 0.023254414381342393}, "confidence": 0.9648792059306756, "input_tokens": 32, "latency_ms": 146.19222999999693} +{"id": "g0275-troca_numero-erros_digitacao-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.011004507054873271, "atendimento_humano": 0.07459360662428446, "cadastro_atualizacao": 0.03781199608007011, "beneficios_consulta": 0.04609216935862587, "troca_numero": 0.6137191901170368, "portabilidade": 0.003275948010472809, "conta_vencimento": 0.0016913595128457237, "sem_correspondencia": 0.21181122324179094}, "confidence": 0.6137191901170368, "input_tokens": 33, "latency_ms": 203.12001499996768} +{"id": "g0275-troca_numero-erros_digitacao-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"internet_problema_conexao": 0.01751787835241361, "negociacao_divida": 0.005749651431006586, "suporte_configuracao": 0.008707958576697811, "conta_vencimento": 0.0011971496695126118, "seguranca_perda_roubo": 0.006381459290633947, "cancelamento_linha": 0.0010757513020245404, "reclamacao_atendimento": 0.033996624192803936, "suporte_sem_sinal": 0.04028986162118016, "vas_contratacao": 0.003049919022238556, "roaming_cobranca": 0.0012233275181817505, "portabilidade": 0.003627809123684993, "fidelidade_resgate": 0.007896924666266477, "cadastro_atualizacao": 0.013474678158402533, "bonus_nao_recebido": 0.0009257381638507023, "troca_numero": 0.8208589839559091, "sem_correspondencia": 0.03402628495519273}, "confidence": 0.8208589839559091, "input_tokens": 33, "latency_ms": 515.049142999942} +{"id": "g0275-troca_numero-erros_digitacao-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.04130473999690232, "portabilidade": 0.00723709846006687, "troca_numero": 0.8331987048378546, "sem_correspondencia": 0.11825945670517622}, "confidence": 0.8331987048378546, "input_tokens": 35, "latency_ms": 151.99638399997184} +{"id": "g0278-troca_numero-longo_contexto-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 195, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.01700787336415219, "cadastro_atualizacao": 0.014023937097273691, "roaming_cobranca": 0.0006063967333424036, "troca_numero": 0.9311616914514628, "cancelamento_linha": 0.0006671942309368137, "portabilidade": 0.0020996642946727907, "desconto_retencao": 0.002255099945142635, "sem_correspondencia": 0.032178142883016736}, "confidence": 0.9311616914514628, "input_tokens": 81, "latency_ms": 359.3811010000536} +{"id": "g0278-troca_numero-longo_contexto-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0018595918911920733, "cadastro_atualizacao": 0.011550185786268702, "cancelamento_linha": 0.00031098125261037033, "negociacao_religacao": 0.001038552075424781, "atendimento_humano": 0.01647942214271268, "troca_numero": 0.9532144495236852, "suporte_configuracao": 0.0020283165827695523, "sem_correspondencia": 0.013518500745336646}, "confidence": 0.9532144495236852, "input_tokens": 72, "latency_ms": 340.9325640000134} +{"id": "g0278-troca_numero-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 176, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"parceiros_ofertas": 0.10780937099119915, "portabilidade": 0.016842275661855522, "reclamacao_atendimento": 0.21424063790775094, "suporte_chip_esim": 0.41024630784236005, "cancelamento_linha": 0.006331405063026992, "cadastro_atualizacao": 0.07651021987537132, "negociacao_divida": 0.014778761021108821, "sem_correspondencia": 0.15324102163732725}, "confidence": 0.41024630784236005, "input_tokens": 76, "latency_ms": 371.97566099996493} +{"id": "g0278-troca_numero-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"atendimento_humano": 0.1219160305025049, "negociacao_religacao": 0.015188976773431154, "cadastro_atualizacao": 0.09361267045890291, "conta_contestacao": 0.07432509332297282, "marketplace_pedido": 0.029806205353269742, "cancelamento_linha": 0.007255341246157528, "internet_problema_conexao": 0.04686393193790145, "plano_troca": 0.223403762822933, "portabilidade": 0.017032111490698446, "beneficios_consulta": 0.09090105423094201, "roaming_duvida": 0.011032120326154969, "conta_explicacao": 0.027449730332753997, "bonus_nao_recebido": 0.005887069708872764, "seguranca_perda_roubo": 0.08480816364741063, "suporte_sem_sinal": 0.05692827594279407, "sem_correspondencia": 0.09358946190229961}, "confidence": 0.223403762822933, "input_tokens": 60, "latency_ms": 671.4785979999078} +{"id": "g0278-troca_numero-longo_contexto-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9528824723962734, "cadastro_atualizacao": 0.010561951747720167, "portabilidade": 0.004366834391736829, "sem_correspondencia": 0.032188741464269616}, "confidence": 0.9528824723962734, "input_tokens": 67, "latency_ms": 168.27884099996027} +{"id": "g0278-troca_numero-longo_contexto-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 135, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.00671077588408491, "cadastro_atualizacao": 0.02548078159295744, "troca_numero": 0.8814615302643592, "sem_correspondencia": 0.08634691225859838}, "confidence": 0.8814615302643592, "input_tokens": 65, "latency_ms": 167.8156120000267} +{"id": "g0278-troca_numero-longo_contexto-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 138, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"fidelidade_pontos": 0.012641545009846569, "portabilidade": 0.0035178499648985755, "cadastro_atualizacao": 0.014327711931713095, "plano_consulta": 0.008437789726113391, "desconto_retencao": 0.0037964984113225838, "suporte_configuracao": 0.005652853585607644, "troca_numero": 0.9175902928708208, "marketplace_compra": 0.0024692836881536825, "cancelamento_linha": 0.002893064318023226, "recarga_saldo": 0.0005598970289838334, "parceiros_ofertas": 0.008375128482508268, "sem_correspondencia": 0.019738084982008245}, "confidence": 0.9175902928708208, "input_tokens": 62, "latency_ms": 340.20716700001685} +{"id": "g0278-troca_numero-longo_contexto-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 132, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"parceiros_ofertas": 0.016757551012974308, "troca_numero": 0.9256331607048341, "portabilidade": 0.004805066925674389, "cancelamento_linha": 0.001326559415782244, "cadastro_atualizacao": 0.01978215694466982, "vas_cancelamento": 0.001066009477920742, "marketplace_compra": 0.005450980087481998, "sem_correspondencia": 0.025178515430662317}, "confidence": 0.9256331607048341, "input_tokens": 63, "latency_ms": 249.04101399999945} +{"id": "g0278-troca_numero-longo_contexto-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.714356792382736, "cancelamento_linha": 0.0036942373490328096, "cadastro_atualizacao": 0.0437264486476055, "internet_problema_conexao": 0.016357818402991737, "conta_vencimento": 0.0017121458054760146, "parceiros_ofertas": 0.07421585174704806, "vas_consulta": 0.043453787172623666, "desconto_retencao": 0.009543009131995833, "portabilidade": 0.011944299835225027, "roaming_pacote": 0.002313605509846095, "seguranca_fraude": 0.027172197530040385, "sem_correspondencia": 0.05150980648537895}, "confidence": 0.714356792382736, "input_tokens": 67, "latency_ms": 324.8610870000448} +{"id": "g0278-troca_numero-longo_contexto-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 0.022262788087507326, "atendimento_humano": 0.010351770790347081, "cadastro_atualizacao": 0.01641756294532585, "bonus_nao_recebido": 0.0004611793201798628, "plano_nova_linha": 0.002147778877393416, "cancelamento_linha": 0.00010941074790871011, "reclamacao_atendimento": 0.0024456484665453053, "troca_numero": 0.9010687887771948, "fidelidade_pontos": 0.0058111741223788585, "fidelidade_resgate": 0.0007461571042465975, "recarga_nao_creditada": 0.00016636753987072053, "conta_pagamento_confirmacao": 0.002830964133014005, "portabilidade": 0.0011790213336944925, "negociacao_divida": 0.0006780206057022187, "plano_troca": 0.008597914165132964, "sem_correspondencia": 0.02472545298355782}, "confidence": 0.9010687887771948, "input_tokens": 46, "latency_ms": 422.6778519999925} +{"id": "g0278-troca_numero-longo_contexto-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.003444631108210997, "troca_numero": 0.9072435505954402, "cadastro_atualizacao": 0.03010856572111727, "sem_correspondencia": 0.05920325257523159}, "confidence": 0.9072435505954402, "input_tokens": 70, "latency_ms": 152.96530199998415} +{"id": "g0278-troca_numero-longo_contexto-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 136, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.006564472696019153, "cadastro_atualizacao": 0.056229910573459566, "troca_numero": 0.8796894976394549, "sem_correspondencia": 0.05751611909106641}, "confidence": 0.8796894976394549, "input_tokens": 63, "latency_ms": 156.7882860000509} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.16556326050420264, "cadastro_atualizacao": 0.037088164694433455, "internet_consumo": 0.06050345310711048, "portabilidade": 0.004715480092774642, "atendimento_humano": 0.26329921094440006, "parceiros_ofertas": 0.14149642630804377, "suporte_chip_esim": 0.061248842672863645, "sem_correspondencia": 0.2660851616761713}, "confidence": 0.2660851616761713, "input_tokens": 41, "latency_ms": 218.04464600006668} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.02329782482261218, "roaming_pacote": 0.00828499004920675, "conta_contestacao": 0.052002275412985945, "vas_consulta": 0.06053768321055778, "conta_vencimento": 0.007644423099192523, "beneficios_consulta": 0.06996903825903034, "internet_consumo": 0.026059984256857426, "reclamacao_atendimento": 0.3400775915319704, "conta_segunda_via": 0.04074985683860196, "atendimento_humano": 0.11859319795335765, "plano_troca": 0.02335997570559293, "sem_correspondencia": 0.2294231588600341}, "confidence": 0.3400775915319704, "input_tokens": 41, "latency_ms": 273.69715999998334} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.3309131793849994, "negociacao_religacao": 0.010551219611746697, "atendimento_humano": 0.12937119016688248, "sem_correspondencia": 0.5291644108363714}, "confidence": 0.5291644108363714, "input_tokens": 34, "latency_ms": 137.16273599993656} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.09896922881916666, "internet_consumo": 0.09718435282563509, "plano_consulta": 0.13769647514323266, "fidelidade_pontos": 0.03677842775465984, "negociacao_religacao": 0.006355964129305352, "internet_problema_conexao": 0.025912677935566626, "conta_explicacao": 0.02685763507509464, "internet_pacote_adicional": 0.06569103168384204, "desconto_retencao": 0.01720808264550029, "negociacao_divida": 0.006794957927135876, "recarga_nao_creditada": 0.0026294852208635622, "conta_segunda_via": 0.02799866355675862, "marketplace_pedido": 0.02799334011690848, "atendimento_humano": 0.1934442525095974, "conta_contestacao": 0.03312878691694156, "sem_correspondencia": 0.1953566377397913}, "confidence": 0.1953566377397913, "input_tokens": 45, "latency_ms": 433.3985840000878} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.19418965142493264, "fidelidade_pontos": 0.11070858504271819, "plano_troca": 0.009982804862360993, "negociacao_divida": 0.012112626721955459, "vas_cancelamento": 0.014611533549578842, "parceiros_ofertas": 0.06338253831078443, "conta_contestacao": 0.03432428921648671, "roaming_cobranca": 0.004616772369007102, "reclamacao_atendimento": 0.2230404726475081, "conta_debito_automatico_digital": 0.011579737027942825, "vas_consulta": 0.1097254884659369, "sem_correspondencia": 0.21172550036078783}, "confidence": 0.2230404726475081, "input_tokens": 44, "latency_ms": 283.1520610000098} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_segunda_via": 0.08355611938152865, "seguranca_perda_roubo": 0.032514436594736074, "bonus_nao_recebido": 0.016318912827271635, "vas_contratacao": 0.006855803704214584, "suporte_sem_sinal": 0.10670018469145635, "internet_consumo": 0.02083059680699059, "fidelidade_pontos": 0.02005015969985855, "reclamacao_atendimento": 0.4089315948782016, "atendimento_humano": 0.12043115708932284, "seguranca_fraude": 0.0544443702454608, "conta_contestacao": 0.025422843911140146, "sem_correspondencia": 0.10394382016981817}, "confidence": 0.4089315948782016, "input_tokens": 40, "latency_ms": 295.8929480000734} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.02987877496394005, "reclamacao_atendimento": 0.14713598938518752, "recarga_nao_creditada": 0.009677507082421872, "conta_contestacao": 0.07730504204552198, "suporte_chip_esim": 0.04102353421157121, "recarga_saldo": 0.0067697903834913805, "atendimento_humano": 0.2905842393603424, "sem_correspondencia": 0.3976251225675236}, "confidence": 0.3976251225675236, "input_tokens": 37, "latency_ms": 202.96875899998668} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.009775325232602076, "plano_troca": 0.015819956794727603, "beneficios_consulta": 0.16944880049734448, "portabilidade": 0.005848703186991906, "conta_explicacao": 0.0272521532445912, "recarga_realizar": 0.003638380980878402, "seguranca_perda_roubo": 0.0585550230715344, "desconto_retencao": 0.014305528565117085, "reclamacao_atendimento": 0.1768411470361861, "conta_pagamento_confirmacao": 0.01936623183961047, "atendimento_humano": 0.24437514379299788, "sem_correspondencia": 0.2547736057574184}, "confidence": 0.2547736057574184, "input_tokens": 39, "latency_ms": 276.5003889999207} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.56120473224838, "reclamacao_atendimento": 0.1485029461074196, "plano_troca": 0.012232791649502877, "fidelidade_resgate": 0.015227428658717445, "vas_contratacao": 0.007688354245882976, "atendimento_humano": 0.1002150104849809, "fidelidade_pontos": 0.03041931246000246, "sem_correspondencia": 0.1245094241451138}, "confidence": 0.56120473224838, "input_tokens": 38, "latency_ms": 210.23499700004322} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_divida": 0.012860337116583825, "reclamacao_atendimento": 0.2005175178807902, "plano_troca": 0.0130042320405552, "fidelidade_resgate": 0.03353594202923845, "parceiros_ofertas": 0.048721342689006165, "seguranca_perda_roubo": 0.0685520834371661, "marketplace_pedido": 0.025104706803000358, "atendimento_humano": 0.12485521135561378, "plano_consulta": 0.0697023636604373, "roaming_cobranca": 0.0028025554153758843, "seguranca_fraude": 0.03154981098124055, "conta_segunda_via": 0.02351747238475164, "suporte_chip_esim": 0.019093831769917333, "fidelidade_pontos": 0.14167545564306813, "vas_consulta": 0.06809300846866415, "sem_correspondencia": 0.11641412832459093}, "confidence": 0.2005175178807902, "input_tokens": 40, "latency_ms": 454.9941249999847} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.2317197160991107, "seguranca_fraude": 0.07163705176415026, "roaming_cobranca": 0.004259101748994895, "negociacao_divida": 0.009261912019324116, "conta_debito_automatico_digital": 0.004172797954678678, "internet_consumo": 0.0546012408145768, "reclamacao_atendimento": 0.3018488971156373, "sem_correspondencia": 0.32249928248352727}, "confidence": 0.32249928248352727, "input_tokens": 39, "latency_ms": 219.94298799995704} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.02392065929886844, "internet_problema_conexao": 0.048214015270679464, "reclamacao_atendimento": 0.32542995057882207, "conta_vencimento": 0.005989648016961195, "vas_cancelamento": 0.012637095696514368, "atendimento_humano": 0.1533636024443174, "plano_nova_linha": 0.017518796263283627, "sem_correspondencia": 0.41292623243055343}, "confidence": 0.41292623243055343, "input_tokens": 42, "latency_ms": 205.46665799997754} +{"id": "g0285-reclamacao_atendimento-longo_contexto-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 103, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 273, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.007599930330555956, "recarga_nao_creditada": 0.011041120955808482, "plano_consulta": 0.1158852067037629, "recarga_realizar": 0.010083233388262659, "reclamacao_atendimento": 0.1895910249174806, "parceiros_ofertas": 0.07593950215497904, "conta_contestacao": 0.13774760807097416, "atendimento_humano": 0.19868499448236807, "roaming_duvida": 0.015579236753857369, "fidelidade_pontos": 0.013359260948824914, "bonus_nao_recebido": 0.009021574139816605, "sem_correspondencia": 0.21546730715330925}, "confidence": 0.21546730715330925, "input_tokens": 103, "latency_ms": 323.27333500006716} +{"id": "g0285-reclamacao_atendimento-longo_contexto-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 217, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02829159994359333, "recarga_nao_creditada": 0.009535103144969758, "bonus_nao_recebido": 0.039890077132270996, "troca_numero": 0.005269583802403069, "vas_contratacao": 0.01305154157684365, "atendimento_humano": 0.20302090133875056, "negociacao_divida": 0.017473729400552605, "reclamacao_atendimento": 0.28540465355321853, "roaming_cobranca": 0.008187757839304312, "portabilidade": 0.008934352584373752, "suporte_chip_esim": 0.08511551505235938, "sem_correspondencia": 0.2958251846313601}, "confidence": 0.2958251846313601, "input_tokens": 80, "latency_ms": 319.3882020000274} +{"id": "g0285-reclamacao_atendimento-longo_contexto-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 205, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 0.035349419852324676, "seguranca_fraude": 0.09184633812347161, "suporte_chip_esim": 0.006619167958765746, "atendimento_humano": 0.05371941986914087, "internet_consumo": 0.07132461401101926, "suporte_sem_sinal": 0.0923730495035706, "troca_numero": 0.0011912514091646372, "beneficios_consulta": 0.04989630691592688, "vas_consulta": 0.0434526904803005, "internet_pacote_adicional": 0.024963421561277267, "plano_troca": 0.004924454125739871, "conta_vencimento": 0.005270488448565806, "conta_explicacao": 0.018402542292404327, "desconto_retencao": 0.015064606523639286, "reclamacao_atendimento": 0.4285584081986688, "sem_correspondencia": 0.057043820726019864}, "confidence": 0.4285584081986688, "input_tokens": 81, "latency_ms": 495.826946999955} +{"id": "g0285-reclamacao_atendimento-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"portabilidade": 0.02342644351293477, "roaming_duvida": 0.021910257800744903, "internet_consumo": 0.089377873311772, "suporte_configuracao": 0.09870633556474995, "atendimento_humano": 0.3972147732765583, "marketplace_compra": 0.020604862053728565, "roaming_cobranca": 0.010574290607678075, "sem_correspondencia": 0.3381851638718334}, "confidence": 0.3972147732765583, "input_tokens": 83, "latency_ms": 267.37380099996244} +{"id": "g0285-reclamacao_atendimento-longo_contexto-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.02156864669466139, "reclamacao_atendimento": 0.4065972276154854, "atendimento_humano": 0.09742657113340976, "sem_correspondencia": 0.47440755455644346}, "confidence": 0.47440755455644346, "input_tokens": 82, "latency_ms": 191.27961699996376} +{"id": "g0285-reclamacao_atendimento-longo_contexto-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 184, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.10011906848156166, "fidelidade_resgate": 0.06386958490927715, "reclamacao_atendimento": 0.5704456950277929, "sem_correspondencia": 0.26556565158136836}, "confidence": 0.5704456950277929, "input_tokens": 83, "latency_ms": 172.10173499995562} +{"id": "g0285-reclamacao_atendimento-longo_contexto-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["cancelamento_linha", "conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"atendimento_humano": 0.12327042796572985, "reclamacao_atendimento": 0.1212054699043406, "recarga_saldo": 0.0016129129765277636, "vas_cancelamento": 0.010114449256446839, "cancelamento_linha": 0.6792269440662593, "portabilidade": 0.004159198299333393, "roaming_duvida": 0.006200396926625022, "sem_correspondencia": 0.054210200604737274}, "confidence": 0.6792269440662593, "input_tokens": 75, "latency_ms": 237.38140800003293} +{"id": "g0285-reclamacao_atendimento-longo_contexto-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 203, "length_bucket": "longo"}, "pred": "atendimento_humano", "probabilities": {"vas_cancelamento": 0.006774702568748312, "atendimento_humano": 0.1827562151637336, "plano_consulta": 0.022027116248358864, "vas_contratacao": 0.00577739439366628, "conta_contestacao": 0.03381216522882491, "cadastro_atualizacao": 0.03621878099048624, "fidelidade_pontos": 0.06141056859734415, "negociacao_religacao": 0.007529628456076953, "seguranca_fraude": 0.17483770831037526, "reclamacao_atendimento": 0.13727016734213554, "desconto_retencao": 0.004158490333558535, "conta_debito_automatico_digital": 0.05988393718387565, "bonus_nao_recebido": 0.0070031392322823975, "vas_consulta": 0.16395668670166594, "fidelidade_resgate": 0.00950501858302856, "sem_correspondencia": 0.08707828066583884}, "confidence": 0.1827562151637336, "input_tokens": 76, "latency_ms": 531.3691200000221} +{"id": "g0285-reclamacao_atendimento-longo_contexto-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_chip_esim": 0.01965316633069363, "reclamacao_atendimento": 0.4146551918188229, "recarga_nao_creditada": 0.0035041760357710917, "conta_contestacao": 0.15059176560721554, "conta_pagamento_confirmacao": 0.1527678567505583, "atendimento_humano": 0.06288846779846194, "cancelamento_linha": 0.037681752137615473, "sem_correspondencia": 0.1582576235208612}, "confidence": 0.4146551918188229, "input_tokens": 77, "latency_ms": 234.2614679999997} +{"id": "g0285-reclamacao_atendimento-longo_contexto-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"reclamacao_atendimento": 0.35483878652655265, "marketplace_compra": 0.01493215180040066, "fidelidade_pontos": 0.009623043185343724, "atendimento_humano": 0.1746890684141457, "vas_contratacao": 0.005846539945267849, "negociacao_divida": 0.004962175591128828, "internet_problema_conexao": 0.3594118634644233, "sem_correspondencia": 0.07569637107273729}, "confidence": 0.3594118634644233, "input_tokens": 79, "latency_ms": 239.0356170000132} +{"id": "g0285-reclamacao_atendimento-longo_contexto-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 165, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.4370474823509296, "recarga_saldo": 0.00838585013223039, "atendimento_humano": 0.19848452545420178, "sem_correspondencia": 0.3560821420626382}, "confidence": 0.4370474823509296, "input_tokens": 71, "latency_ms": 151.9211400000131} +{"id": "g0285-reclamacao_atendimento-longo_contexto-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"bonus_nao_recebido": 0.13139686052445443, "plano_consulta": 0.18117605802543402, "suporte_chip_esim": 0.0070631586918804366, "reclamacao_atendimento": 0.479065355696995, "desconto_retencao": 0.009926421810552078, "negociacao_religacao": 0.016080381388038804, "atendimento_humano": 0.040536255713649536, "sem_correspondencia": 0.13475550814899573}, "confidence": 0.479065355696995, "input_tokens": 75, "latency_ms": 241.59413100005622} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.002856594915468731, "internet_pacote_adicional": 0.10356268166162412, "conta_explicacao": 0.02757680396139441, "marketplace_compra": 0.02415857423494354, "roaming_duvida": 0.009563536028600259, "reclamacao_atendimento": 0.14954003103330452, "conta_pagamento_confirmacao": 0.01116528615630444, "seguranca_perda_roubo": 0.025654993635752087, "internet_consumo": 0.07360288944634338, "cadastro_atualizacao": 0.029992675354728222, "atendimento_humano": 0.2288453567938291, "vas_consulta": 0.08834310408701747, "parceiros_ofertas": 0.05429939880584001, "portabilidade": 0.004304361323553506, "bonus_nao_recebido": 0.004647666403033212, "sem_correspondencia": 0.161886046158263}, "confidence": 0.2288453567938291, "input_tokens": 57, "latency_ms": 508.1183910000391} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.14670946886673286, "fidelidade_resgate": 0.014027071822798703, "conta_explicacao": 0.1671800578371144, "conta_segunda_via": 0.11859073241400395, "plano_troca": 0.006433565966081588, "suporte_configuracao": 0.01709273794238772, "conta_contestacao": 0.11164963011432749, "plano_consulta": 0.025204991393618, "conta_vencimento": 0.006182437167405303, "conta_pagamento_confirmacao": 0.05541879940133264, "atendimento_humano": 0.1921926100511721, "sem_correspondencia": 0.13931789702302527}, "confidence": 0.1921926100511721, "input_tokens": 55, "latency_ms": 306.0504129999799} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_configuracao": 0.02228787861537949, "conta_contestacao": 0.08283036699756856, "reclamacao_atendimento": 0.3565514897905021, "marketplace_pedido": 0.02610088296561218, "recarga_nao_creditada": 0.005214707773503522, "conta_debito_automatico_digital": 0.018551468100929346, "vas_cancelamento": 0.005365884719509226, "parceiros_ofertas": 0.04595397316294841, "atendimento_humano": 0.11858050492447109, "fidelidade_resgate": 0.01888836102401771, "roaming_duvida": 0.008546610876225309, "conta_vencimento": 0.005519955284928079, "plano_nova_linha": 0.009744728569439606, "fidelidade_pontos": 0.11236397106896726, "internet_problema_conexao": 0.05683281614046231, "sem_correspondencia": 0.10666639998553581}, "confidence": 0.3565514897905021, "input_tokens": 56, "latency_ms": 470.9703989999525} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-03-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "suporte_configuracao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.003666736900738056, "conta_pagamento_confirmacao": 0.025689461853947944, "desconto_retencao": 0.00771959739773826, "roaming_pacote": 0.009680711075105182, "conta_segunda_via": 0.015508234678337488, "conta_debito_automatico_digital": 0.06339266985116025, "reclamacao_atendimento": 0.1814334631222083, "conta_explicacao": 0.05542949198690778, "vas_contratacao": 0.009485501181173178, "suporte_sem_sinal": 0.25377208352583164, "marketplace_compra": 0.013054392155197348, "seguranca_fraude": 0.029928831595412885, "atendimento_humano": 0.14686479116291903, "roaming_duvida": 0.02463458057458932, "vas_cancelamento": 0.010904295873112783, "sem_correspondencia": 0.1488351570656206}, "confidence": 0.25377208352583164, "input_tokens": 49, "latency_ms": 489.46322200004033} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"bonus_nao_recebido": 0.06280849341715417, "roaming_duvida": 0.005022977984425615, "recarga_saldo": 0.002943227050980868, "conta_vencimento": 0.004896897407604695, "desconto_retencao": 0.016695093811253517, "plano_nova_linha": 0.41670396372670243, "internet_consumo": 0.010922400286478525, "vas_consulta": 0.04679476445696916, "beneficios_consulta": 0.1320652700793561, "cancelamento_linha": 0.002132372517095973, "fidelidade_pontos": 0.055791868756469284, "negociacao_divida": 0.00813463726988808, "suporte_sem_sinal": 0.0585867191372519, "fidelidade_resgate": 0.01199655040010243, "plano_troca": 0.0409412014059263, "sem_correspondencia": 0.12356356229234099}, "confidence": 0.41670396372670243, "input_tokens": 50, "latency_ms": 401.61015499995756} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 0.07159192193374765, "conta_explicacao": 0.04451886894936963, "seguranca_fraude": 0.058436649065776815, "conta_vencimento": 0.006616759894717494, "beneficios_consulta": 0.10780450442763935, "conta_segunda_via": 0.025066066061512935, "reclamacao_atendimento": 0.26700711743839856, "plano_consulta": 0.13790588286650526, "recarga_realizar": 0.003629549534102014, "roaming_duvida": 0.010159892015169187, "internet_pacote_adicional": 0.04683815624209529, "sem_correspondencia": 0.22042463157096584}, "confidence": 0.26700711743839856, "input_tokens": 56, "latency_ms": 308.0982289999383} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.05064005201860671, "marketplace_pedido": 0.006600079308068682, "recarga_nao_creditada": 0.0047639570374016105, "internet_problema_conexao": 0.012944789063870659, "beneficios_consulta": 0.05657023293751439, "marketplace_compra": 0.007373745646703086, "desconto_retencao": 0.0026504352471296675, "reclamacao_atendimento": 0.0779583887095345, "fidelidade_resgate": 0.002798431234985021, "bonus_nao_recebido": 0.7483001097174237, "fidelidade_pontos": 0.004461686551267505, "sem_correspondencia": 0.024938092527494498}, "confidence": 0.7483001097174237, "input_tokens": 48, "latency_ms": 328.360588999999} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_religacao": 0.006137745496350019, "portabilidade": 0.0045261602223056014, "conta_debito_automatico_digital": 0.017037991549377737, "roaming_duvida": 0.015491503395432047, "conta_vencimento": 0.004645994895774371, "roaming_pacote": 0.004044868544978366, "recarga_realizar": 0.0029227377578521603, "conta_pagamento_confirmacao": 0.023676000695350585, "beneficios_consulta": 0.16706590467246976, "atendimento_humano": 0.21068774305981225, "suporte_sem_sinal": 0.14379155732923074, "reclamacao_atendimento": 0.18077248456943829, "plano_troca": 0.009454784047368154, "vas_cancelamento": 0.004699783431434473, "fidelidade_pontos": 0.03201188913740795, "sem_correspondencia": 0.1730328511954175}, "confidence": 0.21068774305981225, "input_tokens": 52, "latency_ms": 461.16346199994496} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.016388013966562233, "fidelidade_resgate": 0.011343058203972438, "troca_numero": 0.0018193696168341534, "roaming_cobranca": 0.002553960542452503, "recarga_saldo": 0.061734102695125206, "reclamacao_atendimento": 0.03731795402118841, "recarga_realizar": 0.684591174444459, "sem_correspondencia": 0.18425236650940607}, "confidence": 0.684591174444459, "input_tokens": 40, "latency_ms": 198.42405499991855} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.016164779723304434, "vas_cancelamento": 0.018814165215246995, "desconto_retencao": 0.019629277362038483, "sem_correspondencia": 0.9453917776994101}, "confidence": 0.9453917776994101, "input_tokens": 46, "latency_ms": 144.01801399992564} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_compra": 0.025921394052675455, "vas_cancelamento": 0.008178224472932741, "marketplace_pedido": 0.026702799739790624, "atendimento_humano": 0.2688052252976079, "negociacao_divida": 0.012210488781628514, "vas_consulta": 0.15435318055835673, "internet_consumo": 0.05932843457227766, "bonus_nao_recebido": 0.03190385800224343, "portabilidade": 0.007281894050186379, "roaming_pacote": 0.0027406980627646717, "plano_nova_linha": 0.02038595560852376, "roaming_cobranca": 0.0032744476245055304, "conta_explicacao": 0.030325169441371, "seguranca_perda_roubo": 0.09580423314876424, "plano_consulta": 0.11835845105137108, "sem_correspondencia": 0.13442554553500027}, "confidence": 0.2688052252976079, "input_tokens": 45, "latency_ms": 400.73067499997705} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.00649869633716657, "portabilidade": 0.0015103906752920856, "desconto_retencao": 0.0025524560111126566, "vas_cancelamento": 0.006189634609874466, "troca_numero": 0.0003362268645191089, "cadastro_atualizacao": 0.0028464889858917835, "cancelamento_linha": 0.9582489213479548, "sem_correspondencia": 0.021817185168188487}, "confidence": 0.9582489213479548, "input_tokens": 45, "latency_ms": 203.3424170000444} +{"id": "g0289-atendimento_humano-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"negociacao_divida": 0.008608755277473585, "internet_pacote_adicional": 0.24814421042981605, "internet_problema_conexao": 0.059871751937224424, "conta_segunda_via": 0.018370974126828102, "conta_pagamento_confirmacao": 0.024447165137952562, "vas_consulta": 0.06997614803570715, "conta_vencimento": 0.004532728169819567, "marketplace_pedido": 0.041070512341210015, "suporte_sem_sinal": 0.17710658555883393, "plano_nova_linha": 0.021018241951483017, "suporte_configuracao": 0.02633576823134721, "negociacao_religacao": 0.004623581021118062, "fidelidade_pontos": 0.039745538255611564, "plano_troca": 0.007524197939010018, "reclamacao_atendimento": 0.09557729828621594, "sem_correspondencia": 0.15304654330034878}, "confidence": 0.24814421042981605, "input_tokens": 46, "latency_ms": 473.7881670000661} +{"id": "g0289-atendimento_humano-erros_digitacao-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"reclamacao_atendimento": 0.07424703621561612, "vas_contratacao": 0.014187704076405683, "recarga_realizar": 0.01145753115140593, "internet_pacote_adicional": 0.4000861448659251, "conta_contestacao": 0.05238277580901647, "troca_numero": 0.0018874891341392737, "plano_troca": 0.007400374496872809, "atendimento_humano": 0.17985687268435216, "roaming_cobranca": 0.0030580459526463708, "recarga_saldo": 0.006390517264324267, "negociacao_religacao": 0.005329965818217535, "sem_correspondencia": 0.24371554253107827}, "confidence": 0.4000861448659251, "input_tokens": 44, "latency_ms": 336.9725000000017} +{"id": "g0289-atendimento_humano-erros_digitacao-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.010169920885667089, "bonus_nao_recebido": 0.03435438997763992, "cadastro_atualizacao": 0.03623297198787555, "vas_consulta": 0.06580596659270645, "seguranca_fraude": 0.02013205438406779, "atendimento_humano": 0.24068894377650066, "conta_debito_automatico_digital": 0.013049324523143767, "cancelamento_linha": 0.0025054147457367576, "negociacao_divida": 0.004826573832565608, "internet_pacote_adicional": 0.37943692411087315, "reclamacao_atendimento": 0.04998791029166659, "sem_correspondencia": 0.14280960489155667}, "confidence": 0.37943692411087315, "input_tokens": 44, "latency_ms": 332.5634130000026} +{"id": "g0289-atendimento_humano-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.014859032890517229, "atendimento_humano": 0.5898937838399647, "reclamacao_atendimento": 0.06896666784218196, "sem_correspondencia": 0.32628051542733616}, "confidence": 0.5898937838399647, "input_tokens": 43, "latency_ms": 141.21330300008594} +{"id": "g0289-atendimento_humano-erros_digitacao-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.023867929764553736, "fidelidade_resgate": 0.011731343529680627, "conta_explicacao": 0.017517911075806625, "seguranca_perda_roubo": 0.04076471567916887, "reclamacao_atendimento": 0.09966156835704611, "internet_consumo": 0.045092851492337944, "bonus_nao_recebido": 0.04040871572847588, "suporte_chip_esim": 0.07911283531159853, "beneficios_consulta": 0.2108175359257432, "recarga_realizar": 0.0046591032076564644, "cadastro_atualizacao": 0.02419613345903777, "marketplace_pedido": 0.029701086726911477, "troca_numero": 0.0023496257981744017, "plano_troca": 0.010402089975414518, "atendimento_humano": 0.18290391816005636, "sem_correspondencia": 0.1768126358083375}, "confidence": 0.2108175359257432, "input_tokens": 43, "latency_ms": 463.0403720000231} +{"id": "g0289-atendimento_humano-erros_digitacao-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"beneficios_consulta": 0.16288583367136827, "marketplace_pedido": 0.024978351018228533, "negociacao_religacao": 0.005924508971154664, "plano_consulta": 0.14610167347928812, "negociacao_divida": 0.006071873994796692, "suporte_sem_sinal": 0.2253646101846589, "suporte_chip_esim": 0.028792483643951653, "atendimento_humano": 0.20445054874403643, "roaming_duvida": 0.009284185547917616, "troca_numero": 0.0019446132784051672, "reclamacao_atendimento": 0.04723114945360821, "sem_correspondencia": 0.13697016801258574}, "confidence": 0.2253646101846589, "input_tokens": 45, "latency_ms": 302.2584369999777} +{"id": "g0289-atendimento_humano-erros_digitacao-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.08865230020749434, "recarga_nao_creditada": 0.011704167661786804, "vas_cancelamento": 0.011695545477162159, "beneficios_consulta": 0.1872927149178855, "reclamacao_atendimento": 0.058704686977978406, "internet_consumo": 0.05497513484842269, "seguranca_fraude": 0.09249818570557823, "conta_vencimento": 0.007719234768299564, "troca_numero": 0.0031971601686617964, "negociacao_divida": 0.015306119282007589, "conta_contestacao": 0.03927800908631017, "atendimento_humano": 0.1738083110689529, "conta_explicacao": 0.03838700157965491, "plano_nova_linha": 0.02471049754344782, "cancelamento_linha": 0.015900636513874064, "sem_correspondencia": 0.17617029419248306}, "confidence": 0.1872927149178855, "input_tokens": 43, "latency_ms": 393.17694299995765} +{"id": "g0289-atendimento_humano-erros_digitacao-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_pedido": 0.01932823199056542, "bonus_nao_recebido": 0.05815601461428339, "fidelidade_resgate": 0.007886212897917052, "fidelidade_pontos": 0.021392500934340017, "conta_pagamento_confirmacao": 0.013279953377844987, "conta_explicacao": 0.01825109415123936, "conta_segunda_via": 0.019713793931284817, "beneficios_consulta": 0.06117062742245373, "marketplace_compra": 0.018784771764959168, "reclamacao_atendimento": 0.024023276611122045, "conta_vencimento": 0.0029181827417828405, "atendimento_humano": 0.402592909220178, "plano_consulta": 0.08645493895761941, "internet_pacote_adicional": 0.14697017608716298, "plano_troca": 0.005361003561571081, "sem_correspondencia": 0.0937163117356757}, "confidence": 0.402592909220178, "input_tokens": 43, "latency_ms": 425.8015890000024} +{"id": "g0289-atendimento_humano-erros_digitacao-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.03248840113200691, "reclamacao_atendimento": 0.16426169443938188, "atendimento_humano": 0.27579148884661336, "sem_correspondencia": 0.5274584155819978}, "confidence": 0.5274584155819978, "input_tokens": 43, "latency_ms": 155.79565200005163} +{"id": "g0289-atendimento_humano-erros_digitacao-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.030615996132418333, "desconto_retencao": 0.03028072930317043, "conta_segunda_via": 0.03799215508588381, "atendimento_humano": 0.28849084528586105, "reclamacao_atendimento": 0.09077033078159814, "vas_cancelamento": 0.03997406177101944, "internet_problema_conexao": 0.06436809452102028, "sem_correspondencia": 0.4175077871190285}, "confidence": 0.4175077871190285, "input_tokens": 45, "latency_ms": 244.75935899999968} +{"id": "g0289-atendimento_humano-erros_digitacao-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.04686169757752951, "plano_consulta": 0.08168704910462271, "roaming_pacote": 0.007310415244373126, "fidelidade_pontos": 0.04391032885088533, "conta_debito_automatico_digital": 0.01328233366768016, "conta_contestacao": 0.04310568848804272, "atendimento_humano": 0.30942979844035795, "troca_numero": 0.004437233377157385, "reclamacao_atendimento": 0.03861755181228458, "suporte_chip_esim": 0.020263284699576296, "conta_explicacao": 0.03394832132226074, "sem_correspondencia": 0.3571462974152295}, "confidence": 0.3571462974152295, "input_tokens": 45, "latency_ms": 333.4607849999429} +{"id": "g0289-atendimento_humano-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.010492056038422579, "reclamacao_atendimento": 0.14867558097559633, "parceiros_ofertas": 0.22943919197586374, "conta_debito_automatico_digital": 0.0683438056416072, "suporte_configuracao": 0.059569610472838944, "beneficios_consulta": 0.10929834474254284, "seguranca_perda_roubo": 0.08264947967420402, "sem_correspondencia": 0.29153193047892434}, "confidence": 0.29153193047892434, "input_tokens": 46, "latency_ms": 234.42863599996144} +{"id": "g0291-atendimento_humano-emocional-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"fidelidade_resgate": 0.01619725181937076, "marketplace_pedido": 0.03254352641551723, "conta_explicacao": 0.03190201284716835, "recarga_nao_creditada": 0.0033109772361603657, "atendimento_humano": 0.5283116903148783, "reclamacao_atendimento": 0.06550817451635388, "recarga_saldo": 0.004029140043708837, "sem_correspondencia": 0.3181972268068422}, "confidence": 0.5283116903148783, "input_tokens": 58, "latency_ms": 231.8228110000291} +{"id": "g0291-atendimento_humano-emocional-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_explicacao": 0.014083442917692843, "atendimento_humano": 0.5255343805131131, "recarga_nao_creditada": 0.0025473662589873196, "conta_vencimento": 0.004126971502019916, "fidelidade_resgate": 0.014925739418624247, "suporte_sem_sinal": 0.14254240396286502, "reclamacao_atendimento": 0.09602106908665152, "suporte_configuracao": 0.022006714260532155, "fidelidade_pontos": 0.06523482366327678, "roaming_pacote": 0.0026570516087865473, "conta_contestacao": 0.016046590770560646, "sem_correspondencia": 0.09427344603688999}, "confidence": 0.5255343805131131, "input_tokens": 46, "latency_ms": 330.20136999994065} +{"id": "g0291-atendimento_humano-emocional-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.21775158246063855, "marketplace_pedido": 0.02287333913073538, "seguranca_perda_roubo": 0.01789908215677829, "internet_pacote_adicional": 0.3037362854154054, "bonus_nao_recebido": 0.033834601139747116, "reclamacao_atendimento": 0.10668848713139457, "recarga_realizar": 0.004135531184597846, "sem_correspondencia": 0.2930810913807028}, "confidence": 0.3037362854154054, "input_tokens": 51, "latency_ms": 226.56125599996813} +{"id": "g0291-atendimento_humano-emocional-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.4173937190486318, "reclamacao_atendimento": 0.06386695876562687, "fidelidade_resgate": 0.01766964813775439, "seguranca_perda_roubo": 0.14856532389024882, "plano_troca": 0.006391039658233519, "recarga_nao_creditada": 0.002200345301539, "portabilidade": 0.003630990437592734, "conta_pagamento_confirmacao": 0.018886141698878978, "marketplace_compra": 0.08718932521517068, "negociacao_religacao": 0.003493741195343216, "suporte_chip_esim": 0.06265536768659213, "sem_correspondencia": 0.16805739896438782}, "confidence": 0.4173937190486318, "input_tokens": 49, "latency_ms": 309.67838699996264} +{"id": "g0291-atendimento_humano-emocional-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.006321661503997673, "suporte_sem_sinal": 0.1269125110535888, "plano_consulta": 0.04775173093573836, "recarga_realizar": 0.0072457752244206265, "suporte_chip_esim": 0.0107042059297073, "recarga_nao_creditada": 0.0059441391684783565, "atendimento_humano": 0.42500340174901347, "negociacao_divida": 0.00679964561088025, "seguranca_perda_roubo": 0.05183477970096065, "conta_segunda_via": 0.02022738673978826, "fidelidade_pontos": 0.048122348910990674, "internet_problema_conexao": 0.040421957395625874, "reclamacao_atendimento": 0.06976046777012404, "roaming_pacote": 0.006288905024694914, "negociacao_religacao": 0.006176136290527537, "sem_correspondencia": 0.12048494699146323}, "confidence": 0.42500340174901347, "input_tokens": 52, "latency_ms": 495.55808799993883} +{"id": "g0291-atendimento_humano-emocional-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"seguranca_perda_roubo": 0.014678673661495794, "reclamacao_atendimento": 0.07745511001838952, "atendimento_humano": 0.47201266379268314, "cancelamento_linha": 0.005763030549255338, "bonus_nao_recebido": 0.00734196222905762, "desconto_retencao": 0.009295260434136265, "fidelidade_pontos": 0.1379003211987636, "conta_explicacao": 0.03709881712995805, "conta_debito_automatico_digital": 0.02757575705915577, "fidelidade_resgate": 0.01216983130206069, "conta_pagamento_confirmacao": 0.018547031829794062, "roaming_pacote": 0.002730994688899779, "recarga_saldo": 0.0019238288308269982, "portabilidade": 0.004313941998770151, "recarga_nao_creditada": 0.001735520297700089, "sem_correspondencia": 0.16945725497905312}, "confidence": 0.47201266379268314, "input_tokens": 41, "latency_ms": 418.5629539999809} +{"id": "g0291-atendimento_humano-emocional-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.033399599509139746, "beneficios_consulta": 0.08200796441523095, "reclamacao_atendimento": 0.13561760962439598, "fidelidade_pontos": 0.03541037331471004, "suporte_chip_esim": 0.031795117026903796, "conta_contestacao": 0.04254213962341602, "cadastro_atualizacao": 0.025082673106595677, "conta_debito_automatico_digital": 0.010493854669577252, "troca_numero": 0.0020772183141222183, "internet_problema_conexao": 0.08150556433044037, "vas_cancelamento": 0.003613225771825341, "internet_pacote_adicional": 0.07141647268389947, "plano_nova_linha": 0.02473192399725924, "internet_consumo": 0.03287200156154479, "atendimento_humano": 0.15532744943554902, "sem_correspondencia": 0.2321068126153901}, "confidence": 0.2321068126153901, "input_tokens": 48, "latency_ms": 487.06609300006676} +{"id": "g0291-atendimento_humano-emocional-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.03701205971549807, "fidelidade_resgate": 0.01990908968611619, "internet_consumo": 0.01833955222011436, "troca_numero": 0.0028802438542278046, "conta_explicacao": 0.02859772219622385, "seguranca_fraude": 0.09166339902241875, "suporte_chip_esim": 0.03355962081015556, "fidelidade_pontos": 0.0892477270468662, "desconto_retencao": 0.011584748662347247, "parceiros_ofertas": 0.07000009060138952, "atendimento_humano": 0.32380581316755147, "conta_vencimento": 0.0038812307672267065, "reclamacao_atendimento": 0.04457685408455482, "recarga_saldo": 0.0037115153866199187, "conta_segunda_via": 0.026208060197868224, "sem_correspondencia": 0.1950222725808213}, "confidence": 0.32380581316755147, "input_tokens": 47, "latency_ms": 447.4024929999132} +{"id": "g0291-atendimento_humano-emocional-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_compra": 0.03326472478940553, "conta_explicacao": 0.02108769389189772, "atendimento_humano": 0.4936544954124524, "reclamacao_atendimento": 0.04060680967610879, "fidelidade_pontos": 0.02625802777203038, "recarga_realizar": 0.0031942653785442935, "troca_numero": 0.002481713305181738, "sem_correspondencia": 0.3794522697743792}, "confidence": 0.4936544954124524, "input_tokens": 55, "latency_ms": 213.85173400005897} +{"id": "g0291-atendimento_humano-emocional-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 82, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.01303003641633595, "reclamacao_atendimento": 0.06576158608538105, "atendimento_humano": 0.7934609065426461, "sem_correspondencia": 0.12774747095563693}, "confidence": 0.7934609065426461, "input_tokens": 41, "latency_ms": 148.33936299999095} +{"id": "g0291-atendimento_humano-emocional-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 0.08402703203898995, "seguranca_fraude": 0.06776997645828338, "recarga_saldo": 0.0056247279766750815, "atendimento_humano": 0.2852037930711354, "roaming_duvida": 0.02089583935050195, "conta_explicacao": 0.03342524641463092, "bonus_nao_recebido": 0.013450223415793886, "suporte_sem_sinal": 0.20445018116401575, "conta_segunda_via": 0.017298488453871, "recarga_nao_creditada": 0.005284013381643613, "reclamacao_atendimento": 0.0886538799783189, "sem_correspondencia": 0.17391659829614017}, "confidence": 0.2852037930711354, "input_tokens": 45, "latency_ms": 312.2854829999824} +{"id": "g0291-atendimento_humano-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"plano_consulta": 0.08408095058071802, "marketplace_compra": 0.11265142416731315, "suporte_sem_sinal": 0.14170831636544098, "negociacao_divida": 0.009507803376987669, "internet_pacote_adicional": 0.15729752399040245, "reclamacao_atendimento": 0.16715823343543704, "seguranca_perda_roubo": 0.11860180809104505, "cancelamento_linha": 0.002788096704636166, "seguranca_fraude": 0.03702909550273713, "conta_contestacao": 0.04548392879859353, "conta_vencimento": 0.002932816085646895, "sem_correspondencia": 0.12076000290104193}, "confidence": 0.16715823343543704, "input_tokens": 46, "latency_ms": 303.95879499997136} +{"id": "g0293-atendimento_humano-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.01123162617998504, "conta_segunda_via": 0.030930587460150517, "parceiros_ofertas": 0.07537504148686928, "fidelidade_resgate": 0.013657203627456472, "atendimento_humano": 0.37467821752072755, "recarga_realizar": 0.013596448800404788, "plano_nova_linha": 0.027492863558129556, "cadastro_atualizacao": 0.04722398806282527, "reclamacao_atendimento": 0.09785876245401254, "recarga_saldo": 0.006162864509806169, "marketplace_pedido": 0.04412685627073636, "sem_correspondencia": 0.25766554006889647}, "confidence": 0.37467821752072755, "input_tokens": 56, "latency_ms": 301.46219499999916} +{"id": "g0293-atendimento_humano-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.0942502286018489, "portabilidade": 0.029327896303381763, "atendimento_humano": 0.3227433446556155, "bonus_nao_recebido": 0.016169161887361918, "seguranca_perda_roubo": 0.037064096492745245, "negociacao_divida": 0.020658710230737603, "internet_consumo": 0.029447889762237896, "suporte_sem_sinal": 0.18796967786100452, "troca_numero": 0.004667562730888682, "suporte_chip_esim": 0.004084928746083978, "reclamacao_atendimento": 0.06633995235516861, "sem_correspondencia": 0.1872765503729254}, "confidence": 0.3227433446556155, "input_tokens": 47, "latency_ms": 365.19728199994006} +{"id": "g0293-atendimento_humano-indireto_multiplo-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 106, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"bonus_nao_recebido": 0.03448837311900233, "internet_problema_conexao": 0.031957727494827975, "marketplace_compra": 0.007964259155389347, "negociacao_divida": 0.00632262613710037, "vas_cancelamento": 0.0017727356486987036, "marketplace_pedido": 0.009985806598308078, "reclamacao_atendimento": 0.026697731121065195, "atendimento_humano": 0.38913197018406254, "plano_consulta": 0.36082533644585363, "conta_contestacao": 0.01012053451831939, "recarga_realizar": 0.002271676010867398, "sem_correspondencia": 0.11846122356650503}, "confidence": 0.38913197018406254, "input_tokens": 51, "latency_ms": 341.3527339999973} +{"id": "g0293-atendimento_humano-indireto_multiplo-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.0048830097039076455, "atendimento_humano": 0.7640370952618039, "reclamacao_atendimento": 0.10135940716537724, "sem_correspondencia": 0.12972048786891124}, "confidence": 0.7640370952618039, "input_tokens": 50, "latency_ms": 157.10834000003615} +{"id": "g0293-atendimento_humano-indireto_multiplo-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0432122965330807, "reclamacao_atendimento": 0.0797534924846574, "atendimento_humano": 0.38651882018258044, "sem_correspondencia": 0.4905153907996815}, "confidence": 0.4905153907996815, "input_tokens": 51, "latency_ms": 157.5534549999702} +{"id": "g0293-atendimento_humano-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 0.009184517184496746, "conta_pagamento_confirmacao": 0.01749635724466407, "cadastro_atualizacao": 0.028911904980866165, "conta_explicacao": 0.01974259349886446, "plano_consulta": 0.03895691479739475, "parceiros_ofertas": 0.033251402180329286, "atendimento_humano": 0.2759609008131175, "reclamacao_atendimento": 0.06460354720584978, "vas_consulta": 0.1087136258706464, "recarga_realizar": 0.0032500915499624025, "troca_numero": 0.0016629577021588587, "internet_problema_conexao": 0.15868404765587069, "seguranca_fraude": 0.04453857642281446, "conta_debito_automatico_digital": 0.00838934658145367, "roaming_cobranca": 0.0040765592456952415, "sem_correspondencia": 0.1825766570658155}, "confidence": 0.2759609008131175, "input_tokens": 49, "latency_ms": 510.7700639999848} +{"id": "g0293-atendimento_humano-indireto_multiplo-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_configuracao": 0.012862922578830309, "internet_consumo": 0.6747252917567084, "cancelamento_linha": 0.0007678334341576552, "roaming_pacote": 0.0013774872010894335, "suporte_sem_sinal": 0.03360495332067965, "reclamacao_atendimento": 0.02861326550385007, "seguranca_perda_roubo": 0.003554252196728768, "conta_explicacao": 0.01919998221844441, "conta_segunda_via": 0.007821488166851381, "bonus_nao_recebido": 0.0020295579381186123, "parceiros_ofertas": 0.018579270625792198, "fidelidade_resgate": 0.005725133678438839, "atendimento_humano": 0.11737162578837611, "vas_contratacao": 0.0029415639480288467, "conta_debito_automatico_digital": 0.002612557253057985, "sem_correspondencia": 0.0682128143908474}, "confidence": 0.6747252917567084, "input_tokens": 47, "latency_ms": 499.72554599992236} +{"id": "g0293-atendimento_humano-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.09640725100647288, "reclamacao_atendimento": 0.234667453686408, "atendimento_humano": 0.40780622374722697, "sem_correspondencia": 0.26111907155989217}, "confidence": 0.40780622374722697, "input_tokens": 45, "latency_ms": 143.74303600004623} +{"id": "g0293-atendimento_humano-indireto_multiplo-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["troca_numero"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.0025412052481694216, "plano_troca": 0.20089503079662288, "roaming_pacote": 0.0019751388019751868, "conta_segunda_via": 0.023836566760308486, "conta_contestacao": 0.02667614492848974, "desconto_retencao": 0.019120489185706458, "internet_pacote_adicional": 0.09891791873176213, "atendimento_humano": 0.35981015482971807, "marketplace_compra": 0.018265710195234656, "parceiros_ofertas": 0.027506914424234554, "internet_problema_conexao": 0.016910866887512775, "reclamacao_atendimento": 0.017220634072972137, "suporte_configuracao": 0.021622889483835464, "fidelidade_resgate": 0.03642550666749291, "marketplace_pedido": 0.0215984869710024, "sem_correspondencia": 0.10667634201496275}, "confidence": 0.35981015482971807, "input_tokens": 46, "latency_ms": 413.88935100007984} +{"id": "g0293-atendimento_humano-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_resgate": 0.020618036480560594, "internet_consumo": 0.05722743670626574, "seguranca_perda_roubo": 0.06304491339201418, "roaming_duvida": 0.009003526570989519, "seguranca_fraude": 0.06477148859544152, "reclamacao_atendimento": 0.11353753557363831, "negociacao_divida": 0.014087793479596282, "troca_numero": 0.0029451253488560632, "recarga_saldo": 0.00385927690037672, "parceiros_ofertas": 0.046392977442933844, "portabilidade": 0.012042232842371433, "plano_consulta": 0.2653841686067868, "bonus_nao_recebido": 0.02001236946793157, "plano_nova_linha": 0.015197278067643821, "suporte_sem_sinal": 0.13230194209929017, "sem_correspondencia": 0.15957389842530342}, "confidence": 0.2653841686067868, "input_tokens": 43, "latency_ms": 454.9420870000631} +{"id": "g0293-atendimento_humano-indireto_multiplo-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.36043163033590775, "vas_cancelamento": 0.035248966863325, "reclamacao_atendimento": 0.09111444382221331, "sem_correspondencia": 0.513204958978554}, "confidence": 0.513204958978554, "input_tokens": 51, "latency_ms": 147.15006400001585} +{"id": "g0293-atendimento_humano-indireto_multiplo-11-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"troca_numero": 0.0022625257508686533, "atendimento_humano": 0.16111511168359086, "conta_debito_automatico_digital": 0.013099203960891485, "reclamacao_atendimento": 0.13471484331684133, "fidelidade_resgate": 0.44333333262164765, "roaming_pacote": 0.0019922934224917066, "suporte_sem_sinal": 0.09605718509170406, "sem_correspondencia": 0.14742550415196426}, "confidence": 0.44333333262164765, "input_tokens": 51, "latency_ms": 219.38481900008355} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.04763605190527347, "cadastro_atualizacao": 0.06329852748693401, "conta_vencimento": 0.010903589774895075, "vas_cancelamento": 0.027584294242694117, "plano_consulta": 0.11074940267196795, "internet_problema_conexao": 0.03857790844679835, "troca_numero": 0.004970900448200501, "vas_consulta": 0.23822556650455104, "roaming_pacote": 0.010472977904420132, "negociacao_religacao": 0.01334045755949215, "recarga_nao_creditada": 0.0062285113538248435, "sem_correspondencia": 0.4280118117009484}, "confidence": 0.4280118117009484, "input_tokens": 32, "latency_ms": 270.13041500003965} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.2014468616384103, "suporte_sem_sinal": 0.26076385457765544, "desconto_retencao": 0.06245704014132301, "roaming_cobranca": 0.009817520186218377, "fidelidade_resgate": 0.030288148763064744, "negociacao_divida": 0.01782522169680518, "roaming_duvida": 0.016903130388758306, "suporte_chip_esim": 0.03802962985224677, "negociacao_religacao": 0.009239099016438304, "cancelamento_linha": 0.004539664382817139, "recarga_nao_creditada": 0.003737543022396988, "sem_correspondencia": 0.34495228633386543}, "confidence": 0.34495228633386543, "input_tokens": 32, "latency_ms": 328.30430500007424} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.20202476834172192, "vas_cancelamento": 0.02163370837607221, "cancelamento_linha": 0.017690211147330735, "parceiros_ofertas": 0.13463566902658136, "reclamacao_atendimento": 0.05997703093154335, "recarga_realizar": 0.009950181251550783, "troca_numero": 0.006653129443201663, "desconto_retencao": 0.02548249196369335, "conta_vencimento": 0.01696775257704576, "plano_nova_linha": 0.041925019598344375, "vas_contratacao": 0.024362202200561994, "sem_correspondencia": 0.4386978351423525}, "confidence": 0.4386978351423525, "input_tokens": 30, "latency_ms": 305.20581300004324} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.00922328990870436, "recarga_realizar": 0.007853850687012737, "recarga_nao_creditada": 0.007784300906189588, "conta_contestacao": 0.06830044869967268, "conta_segunda_via": 0.06543271245016463, "plano_consulta": 0.14752452268428545, "recarga_saldo": 0.006753411448833442, "conta_explicacao": 0.07448905066112867, "seguranca_perda_roubo": 0.03945122364235567, "atendimento_humano": 0.07165401501359124, "roaming_pacote": 0.007555491687308747, "conta_pagamento_confirmacao": 0.053398864847944066, "negociacao_religacao": 0.01072257041327178, "suporte_sem_sinal": 0.127690985465558, "conta_debito_automatico_digital": 0.02210234544010583, "sem_correspondencia": 0.2800629160438731}, "confidence": 0.2800629160438731, "input_tokens": 32, "latency_ms": 525.7930330000136} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.11329901338603264, "beneficios_consulta": 0.20895366476308602, "suporte_chip_esim": 0.037405490006553174, "internet_problema_conexao": 0.01911017817168926, "recarga_saldo": 0.004654510302161653, "suporte_configuracao": 0.05241436911558571, "reclamacao_atendimento": 0.07612553820227658, "sem_correspondencia": 0.48803723605261495}, "confidence": 0.48803723605261495, "input_tokens": 30, "latency_ms": 262.5052980000646} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.015360387186686234, "seguranca_perda_roubo": 0.0578331060886189, "atendimento_humano": 0.11071191161018318, "sem_correspondencia": 0.8160945951145117}, "confidence": 0.8160945951145117, "input_tokens": 31, "latency_ms": 158.41393799996695} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.008485167366314375, "recarga_realizar": 0.009222361345052358, "fidelidade_pontos": 0.041827727498744874, "sem_correspondencia": 0.9404647437898884}, "confidence": 0.9404647437898884, "input_tokens": 33, "latency_ms": 136.96841599994514} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.039761091328826804, "plano_consulta": 0.14208048158644196, "marketplace_pedido": 0.0744348891247842, "marketplace_compra": 0.08800381904829088, "recarga_realizar": 0.011830087398586053, "vas_contratacao": 0.03163130859639321, "vas_cancelamento": 0.01688029939292969, "sem_correspondencia": 0.5953780235237472}, "confidence": 0.5953780235237472, "input_tokens": 36, "latency_ms": 222.73125999993226} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.029266555607385208, "conta_explicacao": 0.07159154588798677, "suporte_configuracao": 0.05416783483616893, "internet_consumo": 0.0549777799713528, "fidelidade_pontos": 0.09280418250246766, "plano_troca": 0.038468311003222365, "conta_vencimento": 0.01379464420901573, "sem_correspondencia": 0.6449291459824005}, "confidence": 0.6449291459824005, "input_tokens": 35, "latency_ms": 200.23539500004972} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.01453898915185472, "seguranca_perda_roubo": 0.05787014489006467, "fidelidade_resgate": 0.06084888696139268, "conta_segunda_via": 0.09786719660224101, "roaming_cobranca": 0.0076194678983090855, "plano_troca": 0.03404300228711633, "suporte_chip_esim": 0.06583388036310041, "sem_correspondencia": 0.6613784318459212}, "confidence": 0.6613784318459212, "input_tokens": 33, "latency_ms": 219.59129999993365} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.054504186879451896, "bonus_nao_recebido": 0.0884361655267767, "recarga_realizar": 0.011446033806982118, "sem_correspondencia": 0.8456136137867892}, "confidence": 0.8456136137867892, "input_tokens": 30, "latency_ms": 155.03685800001676} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0347512715198668, "plano_nova_linha": 0.04862033048064994, "internet_problema_conexao": 0.03383743541706065, "sem_correspondencia": 0.8827909625824226}, "confidence": 0.8827909625824226, "input_tokens": 36, "latency_ms": 161.45487200003572} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 0.022062957345402343, "marketplace_pedido": 0.06232011115823909, "conta_pagamento_confirmacao": 0.07118257009943044, "roaming_duvida": 0.013939922958037627, "beneficios_consulta": 0.19044239987280628, "cancelamento_linha": 0.005798972251083613, "conta_debito_automatico_digital": 0.041325744114776214, "vas_cancelamento": 0.005748310626919422, "roaming_cobranca": 0.0077448452116390945, "parceiros_ofertas": 0.20656366954902475, "cadastro_atualizacao": 0.04765519542224777, "vas_contratacao": 0.012662853285648657, "reclamacao_atendimento": 0.0690270349886527, "conta_segunda_via": 0.03377555977368247, "recarga_nao_creditada": 0.005454617561778744, "sem_correspondencia": 0.20429523578063077}, "confidence": 0.20656366954902475, "input_tokens": 36, "latency_ms": 458.2766080000056} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.12469110556613865, "plano_troca": 0.019458340354069712, "troca_numero": 0.0034588472692184792, "desconto_retencao": 0.06343202251566187, "seguranca_fraude": 0.0791797483765909, "recarga_realizar": 0.006735874296025261, "atendimento_humano": 0.08819796087463784, "vas_cancelamento": 0.010865194652177055, "parceiros_ofertas": 0.1666164238319593, "roaming_duvida": 0.01967193545987499, "conta_pagamento_confirmacao": 0.09482175795011939, "sem_correspondencia": 0.32287078885352655}, "confidence": 0.32287078885352655, "input_tokens": 31, "latency_ms": 311.2194199999294} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.006527282782126885, "atendimento_humano": 0.10510858173903007, "beneficios_consulta": 0.1530924334635084, "recarga_saldo": 0.004700488089131308, "fidelidade_pontos": 0.032118258661877355, "bonus_nao_recebido": 0.01781780709548963, "plano_consulta": 0.16103285938881787, "portabilidade": 0.006978937878318193, "conta_debito_automatico_digital": 0.014791434549567812, "parceiros_ofertas": 0.07240642111574118, "roaming_pacote": 0.007318992132371365, "suporte_configuracao": 0.03266183808385851, "conta_pagamento_confirmacao": 0.034147655116531395, "desconto_retencao": 0.006712583365501019, "negociacao_divida": 0.00911585924214157, "sem_correspondencia": 0.33546856729598745}, "confidence": 0.33546856729598745, "input_tokens": 40, "latency_ms": 434.63172999997823} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.017301921977699086, "recarga_realizar": 0.010737443141484027, "conta_vencimento": 0.00858307501912534, "internet_problema_conexao": 0.07343636952420228, "fidelidade_pontos": 0.187348095398779, "negociacao_divida": 0.020444660906177244, "roaming_cobranca": 0.009016070196566289, "portabilidade": 0.008433414265177437, "vas_contratacao": 0.010095829830500835, "cadastro_atualizacao": 0.0465157175396079, "roaming_duvida": 0.016263484197886983, "cancelamento_linha": 0.008603616271227587, "atendimento_humano": 0.14094300036210475, "suporte_configuracao": 0.03616512440150053, "suporte_sem_sinal": 0.15491485158799603, "sem_correspondencia": 0.25119732537996464}, "confidence": 0.25119732537996464, "input_tokens": 41, "latency_ms": 401.1779200000092} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"roaming_duvida": 0.009858618159861998, "desconto_retencao": 0.012851306737729308, "fidelidade_resgate": 0.028222451902918267, "bonus_nao_recebido": 0.010952920285700699, "negociacao_religacao": 0.00915432597551892, "recarga_realizar": 0.010064961051253046, "suporte_sem_sinal": 0.12514537153278163, "seguranca_perda_roubo": 0.03821963316210844, "recarga_nao_creditada": 0.004621309073299983, "vas_consulta": 0.23416276981135856, "vas_contratacao": 0.013854664285883387, "fidelidade_pontos": 0.15737187334765917, "suporte_chip_esim": 0.09216045279262931, "conta_segunda_via": 0.055448094386485035, "plano_troca": 0.008116147208790015, "sem_correspondencia": 0.1897951002860222}, "confidence": 0.23416276981135856, "input_tokens": 32, "latency_ms": 423.5900370000536} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.041640936397591165, "bonus_nao_recebido": 0.0641260952325293, "suporte_sem_sinal": 0.2883047397068574, "sem_correspondencia": 0.6059282286630222}, "confidence": 0.6059282286630222, "input_tokens": 37, "latency_ms": 142.54980099997283} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.11667566649395586, "bonus_nao_recebido": 0.09758302610117521, "negociacao_divida": 0.013431734367311546, "recarga_saldo": 0.023702666315290482, "reclamacao_atendimento": 0.04403483177283829, "internet_pacote_adicional": 0.4025801427662735, "conta_debito_automatico_digital": 0.01010031366462418, "parceiros_ofertas": 0.060926008297348726, "suporte_chip_esim": 0.013363052126358691, "negociacao_religacao": 0.007305045550557757, "recarga_realizar": 0.012565718988102654, "sem_correspondencia": 0.19773179355616308}, "confidence": 0.4025801427662735, "input_tokens": 38, "latency_ms": 308.8528360000282} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.07746020901298534, "vas_contratacao": 0.02512742214865602, "conta_segunda_via": 0.09183146154583331, "conta_vencimento": 0.011334273161920943, "marketplace_pedido": 0.0935962729963318, "suporte_configuracao": 0.059488258770566745, "plano_troca": 0.016535331256049522, "sem_correspondencia": 0.6246267711076563}, "confidence": 0.6246267711076563, "input_tokens": 36, "latency_ms": 210.37989299998117} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.02814970029165557, "vas_contratacao": 0.020195652684034837, "conta_pagamento_confirmacao": 0.09171873631945412, "fidelidade_pontos": 0.07858638084820303, "negociacao_divida": 0.02947727075515494, "roaming_cobranca": 0.020267040418567042, "plano_consulta": 0.08107985908523885, "sem_correspondencia": 0.6505253595976916}, "confidence": 0.6505253595976916, "input_tokens": 39, "latency_ms": 214.93205299998408} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.010705263453584756, "conta_debito_automatico_digital": 0.014235040305508677, "negociacao_religacao": 0.007858763522084462, "roaming_cobranca": 0.012541517732120285, "internet_consumo": 0.060100630485458585, "conta_pagamento_confirmacao": 0.04450912442532484, "plano_consulta": 0.1247648384865824, "sem_correspondencia": 0.725284821589336}, "confidence": 0.725284821589336, "input_tokens": 35, "latency_ms": 211.6580699999986} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.042546224086803704, "vas_contratacao": 0.027835808849907342, "cancelamento_linha": 0.02397592937932869, "sem_correspondencia": 0.9056420376839602}, "confidence": 0.9056420376839602, "input_tokens": 31, "latency_ms": 144.5359819999794} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"bonus_nao_recebido": 0.04039395766177432, "vas_consulta": 0.30884127227005553, "marketplace_compra": 0.05508960873826548, "beneficios_consulta": 0.12665521449778527, "suporte_chip_esim": 0.10463165700925409, "troca_numero": 0.09744213022355254, "vas_cancelamento": 0.008965855936406109, "sem_correspondencia": 0.2579803036629067}, "confidence": 0.30884127227005553, "input_tokens": 39, "latency_ms": 229.88056300005155} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.49899788616451846, "roaming_cobranca": 0.0038801924432192085, "cadastro_atualizacao": 0.03431483451838669, "seguranca_perda_roubo": 0.01928648195905094, "conta_vencimento": 0.002686513602362655, "vas_consulta": 0.18981738336238385, "troca_numero": 0.001674895970025404, "roaming_pacote": 0.0026713404962099545, "vas_contratacao": 0.010364282965395889, "recarga_realizar": 0.014316796093117017, "plano_nova_linha": 0.007654872566566214, "suporte_chip_esim": 0.022578720031312366, "fidelidade_resgate": 0.012169554772047649, "atendimento_humano": 0.0469309500467727, "recarga_saldo": 0.008459945453209577, "sem_correspondencia": 0.12419534955542139}, "confidence": 0.49899788616451846, "input_tokens": 55, "latency_ms": 429.0134059999673} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.07534471843134821, "internet_problema_conexao": 0.06314748478570964, "beneficios_consulta": 0.09624877500348705, "sem_correspondencia": 0.765259021779455}, "confidence": 0.765259021779455, "input_tokens": 47, "latency_ms": 191.67001300002084} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.14274249292922472, "plano_consulta": 0.12264096154394649, "conta_contestacao": 0.04198227623375497, "internet_pacote_adicional": 0.1176888141761259, "recarga_saldo": 0.006706094050769883, "internet_problema_conexao": 0.05111165101947803, "suporte_sem_sinal": 0.06845294359037642, "suporte_chip_esim": 0.020369780213703597, "portabilidade": 0.008793658159229377, "parceiros_ofertas": 0.058503949098567105, "roaming_pacote": 0.003767502315209603, "desconto_retencao": 0.009517923476720138, "atendimento_humano": 0.06920791088640368, "internet_consumo": 0.07832693681616916, "conta_debito_automatico_digital": 0.010292483004819011, "sem_correspondencia": 0.18989462248550193}, "confidence": 0.18989462248550193, "input_tokens": 52, "latency_ms": 500.1165389999187} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.019337295873586034, "recarga_nao_creditada": 0.00508357009585818, "conta_explicacao": 0.032360157836000096, "sem_correspondencia": 0.9432189761945557}, "confidence": 0.9432189761945557, "input_tokens": 47, "latency_ms": 161.31984499997998} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.04331445746411378, "suporte_configuracao": 0.05701674590000668, "fidelidade_pontos": 0.01569189150258395, "atendimento_humano": 0.10755688082262822, "marketplace_pedido": 0.03651703565821188, "internet_problema_conexao": 0.059287142726343924, "troca_numero": 0.003409619484399495, "sem_correspondencia": 0.677206226441712}, "confidence": 0.677206226441712, "input_tokens": 47, "latency_ms": 203.56418200003645} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.00866162098804239, "bonus_nao_recebido": 0.014394463535565822, "vas_consulta": 0.17120673734301797, "marketplace_compra": 0.11767421306631348, "seguranca_fraude": 0.07672627037986761, "internet_consumo": 0.09215917159321431, "suporte_chip_esim": 0.07706679170516252, "portabilidade": 0.006773270927247307, "fidelidade_resgate": 0.020390269660685433, "reclamacao_atendimento": 0.09540763953630972, "roaming_pacote": 0.006631020255844893, "desconto_retencao": 0.014057877979352106, "cancelamento_linha": 0.003916344952507679, "conta_debito_automatico_digital": 0.004827837779275395, "plano_troca": 0.0075545047917203925, "sem_correspondencia": 0.28255196550587297}, "confidence": 0.28255196550587297, "input_tokens": 47, "latency_ms": 484.0793419999727} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.04149296297012311, "internet_problema_conexao": 0.07179140580374659, "vas_cancelamento": 0.02209521171450512, "cancelamento_linha": 0.04689235796172082, "vas_contratacao": 0.028737454867896722, "vas_consulta": 0.37167985701053774, "suporte_configuracao": 0.03769492132886005, "sem_correspondencia": 0.3796158283426098}, "confidence": 0.3796158283426098, "input_tokens": 46, "latency_ms": 231.5162379999265} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.012682708639928793, "internet_problema_conexao": 0.06080512572217929, "fidelidade_resgate": 0.035687747578305944, "sem_correspondencia": 0.890824418059586}, "confidence": 0.890824418059586, "input_tokens": 50, "latency_ms": 162.70963399995253} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.1922072885896754, "vas_cancelamento": 0.0066845606854373475, "atendimento_humano": 0.09436024571647467, "roaming_pacote": 0.009454079749578242, "conta_contestacao": 0.12554378602931623, "suporte_sem_sinal": 0.13603757100118558, "plano_consulta": 0.07378202556522055, "suporte_chip_esim": 0.015725576993825287, "fidelidade_resgate": 0.018429185894773572, "recarga_nao_creditada": 0.014748709035941951, "recarga_realizar": 0.01067568530624314, "negociacao_divida": 0.01439532614134419, "recarga_saldo": 0.009146584048806484, "seguranca_fraude": 0.08149383829334549, "desconto_retencao": 0.05860955545150934, "sem_correspondencia": 0.13870598149732252}, "confidence": 0.1922072885896754, "input_tokens": 44, "latency_ms": 495.2604900000779} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_pagamento_confirmacao": 0.011807171214756502, "bonus_nao_recebido": 0.008992549426643077, "conta_vencimento": 0.0021246239544105753, "fidelidade_resgate": 0.005421701125332774, "atendimento_humano": 0.035306291341603714, "plano_troca": 0.010253680388633803, "conta_contestacao": 0.021637295391091653, "beneficios_consulta": 0.09189715639748935, "conta_explicacao": 0.01809574929323251, "internet_consumo": 0.050783148401562, "cancelamento_linha": 0.0017361226089436356, "suporte_configuracao": 0.018166989885381794, "internet_pacote_adicional": 0.5958547853675268, "seguranca_perda_roubo": 0.0549759963441117, "seguranca_fraude": 0.014141937407142298, "sem_correspondencia": 0.05880480145213778}, "confidence": 0.5958547853675268, "input_tokens": 43, "latency_ms": 470.36551700000473} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.006150358984275696, "atendimento_humano": 0.1463871376975269, "suporte_sem_sinal": 0.21889265291270743, "reclamacao_atendimento": 0.0400475914380305, "conta_debito_automatico_digital": 0.007976355568741593, "beneficios_consulta": 0.15819372945999013, "vas_consulta": 0.16106914678899126, "sem_correspondencia": 0.26128302714973645}, "confidence": 0.26128302714973645, "input_tokens": 45, "latency_ms": 255.1035870000078} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.028239776067095563, "recarga_realizar": 0.008394146521820169, "conta_contestacao": 0.048057244279743394, "cadastro_atualizacao": 0.047422227556279256, "conta_pagamento_confirmacao": 0.022773394859558697, "suporte_chip_esim": 0.019533036704199726, "marketplace_compra": 0.04281896819010913, "troca_numero": 0.0021061865142503597, "internet_pacote_adicional": 0.4383959568127105, "plano_consulta": 0.10357783216431649, "bonus_nao_recebido": 0.027087865990181315, "sem_correspondencia": 0.2115933643397354}, "confidence": 0.4383959568127105, "input_tokens": 50, "latency_ms": 375.4581129999224} +{"id": "g0298-oos_fora_do_dominio-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.07092786018842076, "parceiros_ofertas": 0.11029753705925248, "desconto_retencao": 0.028815155430428487, "seguranca_fraude": 0.07145082384970036, "seguranca_perda_roubo": 0.07915216802811782, "negociacao_divida": 0.013115260643142132, "internet_consumo": 0.1135003700409723, "conta_explicacao": 0.04316791922853036, "vas_cancelamento": 0.006319795700551351, "roaming_duvida": 0.011220259635036747, "conta_pagamento_confirmacao": 0.04663798216336548, "marketplace_compra": 0.04292450877969782, "beneficios_consulta": 0.14572975375966254, "conta_debito_automatico_digital": 0.010044246116875745, "troca_numero": 0.002020775646189293, "sem_correspondencia": 0.20467558373005632}, "confidence": 0.20467558373005632, "input_tokens": 39, "latency_ms": 480.86181400003625} +{"id": "g0298-oos_fora_do_dominio-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.048646767258722884, "suporte_configuracao": 0.023114441231759746, "conta_vencimento": 0.0062163784892342346, "sem_correspondencia": 0.9220224130202831}, "confidence": 0.9220224130202831, "input_tokens": 44, "latency_ms": 146.85861099997055} +{"id": "g0298-oos_fora_do_dominio-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.017927122456266507, "recarga_nao_creditada": 0.004159331573505469, "recarga_realizar": 0.00590734731776414, "internet_pacote_adicional": 0.45632254859522514, "marketplace_pedido": 0.06173238159399927, "fidelidade_resgate": 0.014764749407496966, "roaming_pacote": 0.0038398241154743054, "conta_contestacao": 0.05847294237533701, "plano_nova_linha": 0.015913306767460833, "internet_problema_conexao": 0.06544744619548694, "atendimento_humano": 0.0903337727037214, "sem_correspondencia": 0.20517922689826204}, "confidence": 0.45632254859522514, "input_tokens": 37, "latency_ms": 342.7110750000111} +{"id": "g0298-oos_fora_do_dominio-emocional-4-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.012298271163072846, "portabilidade": 0.012481783621326138, "reclamacao_atendimento": 0.33996752189445095, "conta_pagamento_confirmacao": 0.042894922556406166, "marketplace_compra": 0.09765868715842085, "conta_contestacao": 0.09578374108490875, "vas_cancelamento": 0.01297395128455531, "sem_correspondencia": 0.385941121236859}, "confidence": 0.385941121236859, "input_tokens": 41, "latency_ms": 232.6314760000514} +{"id": "g0298-oos_fora_do_dominio-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.010645598658312168, "parceiros_ofertas": 0.18097568289944369, "conta_debito_automatico_digital": 0.021146948494377843, "conta_pagamento_confirmacao": 0.026367365208890815, "negociacao_religacao": 0.008991103242524298, "reclamacao_atendimento": 0.10885066827919328, "cadastro_atualizacao": 0.05356592087962996, "sem_correspondencia": 0.589456712337628}, "confidence": 0.589456712337628, "input_tokens": 44, "latency_ms": 238.77473800007465} +{"id": "g0298-oos_fora_do_dominio-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.07295144039103034, "conta_pagamento_confirmacao": 0.07056743327185114, "suporte_sem_sinal": 0.22564096603637732, "sem_correspondencia": 0.6308401603007412}, "confidence": 0.6308401603007412, "input_tokens": 45, "latency_ms": 154.1634889999841} +{"id": "g0298-oos_fora_do_dominio-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.03535606392258501, "recarga_nao_creditada": 0.009266040425986654, "reclamacao_atendimento": 0.24866956842943383, "cancelamento_linha": 0.008503573142045336, "negociacao_religacao": 0.014669971759169873, "roaming_pacote": 0.011151829900619832, "roaming_cobranca": 0.010277060013667643, "vas_consulta": 0.1603195542144709, "conta_explicacao": 0.03458455256498683, "internet_problema_conexao": 0.07844127086462484, "negociacao_divida": 0.020807983663797134, "sem_correspondencia": 0.3679525310986121}, "confidence": 0.3679525310986121, "input_tokens": 41, "latency_ms": 296.9533570000067} +{"id": "g0298-oos_fora_do_dominio-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.009576985532238269, "suporte_configuracao": 0.020717996930273274, "marketplace_compra": 0.032836865358490695, "marketplace_pedido": 0.03442674846403232, "seguranca_perda_roubo": 0.10956245568947671, "recarga_nao_creditada": 0.01098337760302201, "cancelamento_linha": 0.005026929038351065, "conta_segunda_via": 0.030902662986774028, "cadastro_atualizacao": 0.05052851098146607, "plano_consulta": 0.2192947548128173, "portabilidade": 0.008565213459462932, "conta_pagamento_confirmacao": 0.03822324392943718, "plano_nova_linha": 0.02030075324447194, "vas_consulta": 0.13963417591833735, "bonus_nao_recebido": 0.012844161022829405, "sem_correspondencia": 0.25657516502851946}, "confidence": 0.25657516502851946, "input_tokens": 45, "latency_ms": 438.1089510000038} +{"id": "g0298-oos_fora_do_dominio-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.15361213862910097, "conta_contestacao": 0.07470213708819515, "troca_numero": 0.004579774623035623, "reclamacao_atendimento": 0.047663175124479165, "bonus_nao_recebido": 0.013232367267277643, "desconto_retencao": 0.015426337898549832, "recarga_nao_creditada": 0.007257108661079648, "atendimento_humano": 0.07017275027666182, "conta_vencimento": 0.012239630476567318, "suporte_configuracao": 0.029266948221099424, "vas_consulta": 0.2594209641616438, "vas_contratacao": 0.015336221262535794, "roaming_cobranca": 0.004400312486108305, "vas_cancelamento": 0.00680938138171776, "plano_troca": 0.010674779427642694, "sem_correspondencia": 0.27520597301430505}, "confidence": 0.27520597301430505, "input_tokens": 33, "latency_ms": 434.7887769999943} +{"id": "g0298-oos_fora_do_dominio-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.011486452715346382, "vas_consulta": 0.13646711065935718, "roaming_duvida": 0.06490354076736085, "roaming_cobranca": 0.017661431360190133, "cadastro_atualizacao": 0.07431550137091564, "conta_pagamento_confirmacao": 0.02708180925696264, "plano_nova_linha": 0.0422108088250348, "suporte_chip_esim": 0.08586055569515097, "portabilidade": 0.010443553997226098, "roaming_pacote": 0.015531505067506212, "reclamacao_atendimento": 0.11604945069799649, "sem_correspondencia": 0.3979882795869526}, "confidence": 0.3979882795869526, "input_tokens": 47, "latency_ms": 316.09637900010057} +{"id": "g0298-oos_fora_do_dominio-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.22570484101210217, "conta_contestacao": 0.046458454411092635, "bonus_nao_recebido": 0.030048145932738635, "sem_correspondencia": 0.6977885586440665}, "confidence": 0.6977885586440665, "input_tokens": 40, "latency_ms": 163.92254499999126} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.013570116318588926, "conta_debito_automatico_digital": 0.042267841654679526, "portabilidade": 0.015042100564007944, "fidelidade_resgate": 0.021872157903184378, "plano_troca": 0.020332502826091454, "parceiros_ofertas": 0.08440843483943339, "roaming_pacote": 0.008437073117516389, "conta_segunda_via": 0.05282942740560612, "suporte_configuracao": 0.043033895474037666, "marketplace_pedido": 0.11025776307890768, "marketplace_compra": 0.0846600484045051, "plano_consulta": 0.11598694680963573, "plano_nova_linha": 0.012742216159117532, "roaming_cobranca": 0.008908173343138509, "vas_contratacao": 0.011087220502903943, "sem_correspondencia": 0.3545640815986457}, "confidence": 0.3545640815986457, "input_tokens": 32, "latency_ms": 479.7499420000122} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.027175654864781042, "recarga_realizar": 0.015511171611028465, "recarga_saldo": 0.008070184256097573, "sem_correspondencia": 0.9492429892680929}, "confidence": 0.9492429892680929, "input_tokens": 34, "latency_ms": 141.06880899998941} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.03602136258757082, "vas_cancelamento": 0.11283521228095279, "cancelamento_linha": 0.0802104017114967, "sem_correspondencia": 0.7709330234199797}, "confidence": 0.7709330234199797, "input_tokens": 31, "latency_ms": 138.75906399994165} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.15122378644308718, "desconto_retencao": 0.05950194314625198, "conta_explicacao": 0.0824166720702776, "roaming_pacote": 0.011195807185968229, "plano_consulta": 0.1364634568247606, "internet_consumo": 0.04137454730449066, "roaming_cobranca": 0.011193127771048327, "marketplace_pedido": 0.05659679054614499, "negociacao_religacao": 0.0152326069987724, "fidelidade_resgate": 0.028435726230757276, "conta_segunda_via": 0.02791989834614581, "sem_correspondencia": 0.37844563713229495}, "confidence": 0.37844563713229495, "input_tokens": 33, "latency_ms": 282.9438469999559} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.07724633190612522, "atendimento_humano": 0.1010317646532807, "internet_problema_conexao": 0.05971843640725617, "roaming_cobranca": 0.003857952697469938, "recarga_realizar": 0.006083008343186023, "fidelidade_pontos": 0.08499965131984107, "parceiros_ofertas": 0.10849877317888301, "internet_consumo": 0.06713138724969235, "cadastro_atualizacao": 0.07488435648614836, "negociacao_divida": 0.023535190116806007, "seguranca_perda_roubo": 0.08543824461250737, "sem_correspondencia": 0.30757490302880375}, "confidence": 0.30757490302880375, "input_tokens": 32, "latency_ms": 298.0914729999995} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"bonus_nao_recebido": 0.19771749305999703, "recarga_saldo": 0.006117227183972462, "conta_vencimento": 0.00718447072874514, "marketplace_pedido": 0.025651416490846658, "negociacao_divida": 0.008236717651362021, "fidelidade_pontos": 0.08044562702318687, "plano_consulta": 0.24022800367930727, "plano_troca": 0.010645489490960213, "plano_nova_linha": 0.008971415698235247, "conta_contestacao": 0.07348325298565692, "internet_consumo": 0.03128099152027467, "beneficios_consulta": 0.11327094885355052, "suporte_chip_esim": 0.007743209340312952, "conta_explicacao": 0.0263970203253581, "troca_numero": 0.00647708604540392, "sem_correspondencia": 0.15614962992283}, "confidence": 0.24022800367930727, "input_tokens": 31, "latency_ms": 438.54946299995845} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.7082311584419306, "marketplace_compra": 0.0893281707482188, "recarga_nao_creditada": 0.003359738539324227, "plano_nova_linha": 0.006527941741629831, "recarga_realizar": 0.0030309062299493997, "portabilidade": 0.007166044395158295, "cancelamento_linha": 0.03939646895815219, "desconto_retencao": 0.020758491224551773, "plano_troca": 0.007050496133451135, "suporte_chip_esim": 0.013670963376843806, "roaming_pacote": 0.0014340052296903992, "sem_correspondencia": 0.10004561498109947}, "confidence": 0.7082311584419306, "input_tokens": 31, "latency_ms": 282.15467899997293} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.09815529619660429, "roaming_pacote": 0.015645580859217235, "internet_consumo": 0.08913589233646739, "conta_vencimento": 0.009913221996423912, "fidelidade_resgate": 0.019730392978846153, "fidelidade_pontos": 0.08043570112347984, "conta_segunda_via": 0.04809498365881996, "bonus_nao_recebido": 0.03560096831387745, "suporte_configuracao": 0.032375899103158606, "recarga_saldo": 0.006015658783286879, "recarga_nao_creditada": 0.009528625853647636, "sem_correspondencia": 0.5553677787961706}, "confidence": 0.5553677787961706, "input_tokens": 33, "latency_ms": 305.3705230000787} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.02015184982196895, "beneficios_consulta": 0.10660703977504375, "portabilidade": 0.021744113253046454, "plano_consulta": 0.11967467892219509, "suporte_sem_sinal": 0.2576079128675244, "conta_debito_automatico_digital": 0.04351780903359791, "conta_pagamento_confirmacao": 0.0732952884123392, "sem_correspondencia": 0.35740130791428426}, "confidence": 0.35740130791428426, "input_tokens": 32, "latency_ms": 278.55549699995663} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.07208972041760096, "seguranca_fraude": 0.1579607655572531, "suporte_chip_esim": 0.10800551421223001, "plano_troca": 0.023239280334600376, "conta_pagamento_confirmacao": 0.1528884696364192, "negociacao_divida": 0.013154671257689826, "suporte_configuracao": 0.05128571649028798, "sem_correspondencia": 0.42137586209391853}, "confidence": 0.42137586209391853, "input_tokens": 34, "latency_ms": 237.8549899999598} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.04267066721121843, "recarga_nao_creditada": 0.006120488984622517, "desconto_retencao": 0.0515072122695923, "vas_consulta": 0.32445868879971906, "marketplace_pedido": 0.11231740574568269, "fidelidade_resgate": 0.028948335003990994, "suporte_configuracao": 0.041523292699384776, "sem_correspondencia": 0.39245390928578927}, "confidence": 0.39245390928578927, "input_tokens": 31, "latency_ms": 205.97015900000315} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.16180027842207273, "conta_segunda_via": 0.04206565363305795, "reclamacao_atendimento": 0.15439328312148864, "bonus_nao_recebido": 0.07716623573886465, "plano_nova_linha": 0.01454971103540143, "plano_consulta": 0.10804567616430467, "negociacao_religacao": 0.011493781581482848, "vas_cancelamento": 0.07790802305377834, "internet_problema_conexao": 0.054708790741548684, "roaming_pacote": 0.006704861841465328, "vas_contratacao": 0.011208656220839443, "roaming_duvida": 0.009933568410780701, "seguranca_perda_roubo": 0.03327944026823277, "conta_debito_automatico_digital": 0.013539014549827451, "atendimento_humano": 0.03678440228127222, "sem_correspondencia": 0.18641862293558215}, "confidence": 0.18641862293558215, "input_tokens": 34, "latency_ms": 474.4753349999655} +{"id": "g0306-oos_outra_empresa-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.025947758879609855, "conta_explicacao": 0.08492583765662119, "conta_contestacao": 0.1714200076248124, "plano_consulta": 0.11660862692332151, "troca_numero": 0.009871767815441326, "portabilidade": 0.019460905307045383, "negociacao_religacao": 0.024616571097417602, "sem_correspondencia": 0.5471485246957307}, "confidence": 0.5471485246957307, "input_tokens": 62, "latency_ms": 218.2285700000648} +{"id": "g0306-oos_outra_empresa-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.018071144146057063, "conta_vencimento": 0.00706823982044161, "negociacao_religacao": 0.009897275459122827, "sem_correspondencia": 0.9649633405743785}, "confidence": 0.9649633405743785, "input_tokens": 45, "latency_ms": 140.73281000003135} +{"id": "g0306-oos_outra_empresa-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.029258722929895866, "cancelamento_linha": 0.6471511234051737, "roaming_pacote": 0.010058630426465858, "sem_correspondencia": 0.31353152323846467}, "confidence": 0.6471511234051737, "input_tokens": 47, "latency_ms": 143.57270200002858} +{"id": "g0306-oos_outra_empresa-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.2567170786657256, "suporte_chip_esim": 0.023059084367218863, "negociacao_divida": 0.030232560907512133, "sem_correspondencia": 0.6899912760595435}, "confidence": 0.6899912760595435, "input_tokens": 52, "latency_ms": 153.24418199998036} +{"id": "g0306-oos_outra_empresa-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09858937948477846, "conta_debito_automatico_digital": 0.01471171102136678, "recarga_nao_creditada": 0.003208910929833049, "internet_consumo": 0.09214359187185757, "seguranca_fraude": 0.13407790173866024, "seguranca_perda_roubo": 0.08743335734130728, "conta_contestacao": 0.13009279493836778, "suporte_chip_esim": 0.04030213731174976, "portabilidade": 0.015357097984359766, "fidelidade_pontos": 0.025659197009439874, "marketplace_compra": 0.08150221111384572, "sem_correspondencia": 0.2769217092544337}, "confidence": 0.2769217092544337, "input_tokens": 48, "latency_ms": 336.8396150000308} +{"id": "g0306-oos_outra_empresa-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.12495474849008986, "conta_pagamento_confirmacao": 0.05589748322319078, "marketplace_compra": 0.12991065131728868, "fidelidade_resgate": 0.016724460270858478, "negociacao_divida": 0.02157469151064633, "conta_segunda_via": 0.025012026273499008, "recarga_realizar": 0.005923237343143918, "marketplace_pedido": 0.07910201163441626, "vas_consulta": 0.16731012311609322, "seguranca_fraude": 0.0949606473617055, "suporte_chip_esim": 0.025910540240304914, "sem_correspondencia": 0.25271937921876303}, "confidence": 0.25271937921876303, "input_tokens": 48, "latency_ms": 318.7373189999789} +{"id": "g0306-oos_outra_empresa-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"recarga_realizar": 0.024762263141034784, "beneficios_consulta": 0.2817825631709655, "vas_contratacao": 0.03480219787523498, "conta_segunda_via": 0.054248835057852995, "portabilidade": 0.014649452416490795, "seguranca_fraude": 0.03885861426483175, "internet_problema_conexao": 0.06986793768329455, "negociacao_divida": 0.017175139595391412, "cancelamento_linha": 0.006628753981204293, "internet_pacote_adicional": 0.2090213415689281, "fidelidade_resgate": 0.03182570587366433, "sem_correspondencia": 0.21637719537110653}, "confidence": 0.2817825631709655, "input_tokens": 44, "latency_ms": 307.3125200000959} +{"id": "g0306-oos_outra_empresa-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.018626094202705508, "internet_problema_conexao": 0.354361510751815, "roaming_cobranca": 0.008120195156283495, "roaming_pacote": 0.005530932552975774, "suporte_configuracao": 0.04256290647199068, "conta_pagamento_confirmacao": 0.04487293295098673, "suporte_chip_esim": 0.02953948320450254, "internet_consumo": 0.1216812677427984, "roaming_duvida": 0.01905788888375166, "plano_troca": 0.008010229241288705, "seguranca_perda_roubo": 0.03775009581458463, "conta_segunda_via": 0.03497559268216049, "bonus_nao_recebido": 0.013830888336247134, "conta_contestacao": 0.06287600959286298, "vas_cancelamento": 0.00940540729407728, "sem_correspondencia": 0.188798565120969}, "confidence": 0.354361510751815, "input_tokens": 45, "latency_ms": 584.8018110000339} +{"id": "g0306-oos_outra_empresa-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0032797857477402004, "marketplace_pedido": 0.08045837011503436, "plano_nova_linha": 0.04407484680627175, "fidelidade_resgate": 0.02813184538876694, "cadastro_atualizacao": 0.04832454980186659, "vas_cancelamento": 0.013675995640684998, "conta_debito_automatico_digital": 0.10499435308757676, "atendimento_humano": 0.1876688238205436, "conta_segunda_via": 0.05658114137960004, "seguranca_perda_roubo": 0.03562989710682652, "bonus_nao_recebido": 0.041156882893352766, "sem_correspondencia": 0.35602350821173545}, "confidence": 0.35602350821173545, "input_tokens": 45, "latency_ms": 318.5072329999912} +{"id": "g0306-oos_outra_empresa-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.21809881303247386, "suporte_sem_sinal": 0.21217905910068924, "plano_consulta": 0.06606207893187534, "seguranca_fraude": 0.08631613759614684, "marketplace_compra": 0.09002005182012414, "desconto_retencao": 0.019441010410091764, "recarga_nao_creditada": 0.05716135916786142, "sem_correspondencia": 0.2507214899407374}, "confidence": 0.2507214899407374, "input_tokens": 50, "latency_ms": 231.34315799995875} +{"id": "g0306-oos_outra_empresa-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.027881332215698728, "reclamacao_atendimento": 0.2756480025412292, "negociacao_divida": 0.048815567876104374, "cancelamento_linha": 0.011946021782248186, "roaming_pacote": 0.015320166274526188, "bonus_nao_recebido": 0.04863915675102231, "troca_numero": 0.0033546926558233247, "conta_debito_automatico_digital": 0.005168603821030836, "fidelidade_pontos": 0.05053187247571225, "internet_consumo": 0.07005009174199232, "marketplace_pedido": 0.08660856781583871, "sem_correspondencia": 0.3560359240487736}, "confidence": 0.3560359240487736, "input_tokens": 38, "latency_ms": 303.50072400005956} +{"id": "g0306-oos_outra_empresa-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.020746152616148972, "internet_consumo": 0.13140010686889173, "plano_consulta": 0.07681825671175581, "sem_correspondencia": 0.7710354838032035}, "confidence": 0.7710354838032035, "input_tokens": 45, "latency_ms": 147.11586800001442} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 136, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 326, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.01585374042255562, "negociacao_religacao": 0.028731098666145455, "recarga_nao_creditada": 0.027122579767579025, "sem_correspondencia": 0.9282925811437199}, "confidence": 0.9282925811437199, "input_tokens": 136, "latency_ms": 199.1291709999814} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 265, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.26224178637523304, "fidelidade_pontos": 0.030974349670494016, "internet_problema_conexao": 0.3442302717988344, "conta_vencimento": 0.02698237879257157, "roaming_cobranca": 0.011483255088436294, "conta_contestacao": 0.060546447888545976, "roaming_pacote": 0.0066321642627378725, "sem_correspondencia": 0.2569093461231468}, "confidence": 0.3442302717988344, "input_tokens": 107, "latency_ms": 246.3870169999609} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 117, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 280, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.08523562741061212, "internet_pacote_adicional": 0.2889795963983148, "plano_nova_linha": 0.12380118199738521, "sem_correspondencia": 0.5019835941936879}, "confidence": 0.5019835941936879, "input_tokens": 117, "latency_ms": 213.85160000011183} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 270, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.1618988455142314, "negociacao_divida": 0.017195361973141213, "cadastro_atualizacao": 0.09465597971195056, "vas_contratacao": 0.012973683415005306, "recarga_saldo": 0.0055690862078272155, "cancelamento_linha": 0.005549586176468189, "suporte_sem_sinal": 0.2091894818857407, "beneficios_consulta": 0.10319220644934471, "conta_segunda_via": 0.20662990952044122, "marketplace_compra": 0.0415974542290897, "fidelidade_resgate": 0.01836784862322165, "sem_correspondencia": 0.12318055629353812}, "confidence": 0.2091894818857407, "input_tokens": 104, "latency_ms": 436.4808449998918} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 102, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_pacote": 0.005467199873425797, "vas_consulta": 0.05125194995395087, "recarga_nao_creditada": 0.019026125140184726, "seguranca_fraude": 0.04375091317643966, "negociacao_divida": 0.018635923289009072, "recarga_saldo": 0.013025552576970903, "atendimento_humano": 0.08037834778984008, "recarga_realizar": 0.009865960291320622, "fidelidade_pontos": 0.03799288404745554, "suporte_sem_sinal": 0.10365275721420535, "roaming_cobranca": 0.01050863627046282, "parceiros_ofertas": 0.041088272810191985, "negociacao_religacao": 0.009998182034845574, "marketplace_compra": 0.23136880631680598, "reclamacao_atendimento": 0.2350007859548512, "sem_correspondencia": 0.08898770326003987}, "confidence": 0.2350007859548512, "input_tokens": 102, "latency_ms": 610.5079139999816} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.02402453470202683, "bonus_nao_recebido": 0.09780373314987421, "vas_consulta": 0.2621841997409143, "sem_correspondencia": 0.6159875324071847}, "confidence": 0.6159875324071847, "input_tokens": 106, "latency_ms": 194.2978800000219} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 222, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_consulta": 0.09955396652869672, "internet_pacote_adicional": 0.16845087730838887, "suporte_chip_esim": 0.07500101554915123, "conta_explicacao": 0.07327127370115175, "conta_debito_automatico_digital": 0.010812362696410158, "negociacao_divida": 0.020824600020026698, "cadastro_atualizacao": 0.02834907242626463, "troca_numero": 0.0019413369589848597, "negociacao_religacao": 0.010314446869626756, "seguranca_perda_roubo": 0.04676903459542602, "recarga_saldo": 0.01437833289383829, "conta_contestacao": 0.1684484633200585, "conta_segunda_via": 0.04873833498288815, "conta_pagamento_confirmacao": 0.08206211767997067, "recarga_realizar": 0.010756776703548573, "sem_correspondencia": 0.14032798776556815}, "confidence": 0.16845087730838887, "input_tokens": 92, "latency_ms": 557.4501370000462} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 103, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 269, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.10145745766579031, "internet_consumo": 0.07843150461421736, "recarga_nao_creditada": 0.01764306112672221, "internet_pacote_adicional": 0.1534773162800664, "recarga_realizar": 0.007979513413517254, "roaming_pacote": 0.0035581990406803464, "conta_explicacao": 0.05404889392271655, "plano_troca": 0.03039794889681615, "suporte_sem_sinal": 0.2581573215254243, "suporte_configuracao": 0.03736515840994725, "marketplace_pedido": 0.03294809273083819, "sem_correspondencia": 0.22453553237326365}, "confidence": 0.2581573215254243, "input_tokens": 103, "latency_ms": 392.7975359999891} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 199, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.32601074166109467, "roaming_pacote": 0.005328652111080281, "troca_numero": 0.0035223735875460505, "suporte_chip_esim": 0.027111959362526382, "portabilidade": 0.010287004769677643, "marketplace_compra": 0.3030802680219681, "negociacao_divida": 0.02854105712373948, "recarga_nao_creditada": 0.013208236862078402, "plano_nova_linha": 0.007041034457559359, "desconto_retencao": 0.07115865669430738, "conta_segunda_via": 0.04114792222116049, "sem_correspondencia": 0.16356209312726175}, "confidence": 0.32601074166109467, "input_tokens": 76, "latency_ms": 341.51407900003505} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"marketplace_pedido": 0.04829969178098709, "fidelidade_resgate": 0.009048129050424715, "internet_problema_conexao": 0.06632309064975163, "vas_cancelamento": 0.015449298553230921, "internet_pacote_adicional": 0.5147770360011622, "atendimento_humano": 0.08051126939557524, "suporte_sem_sinal": 0.07128745005606311, "cancelamento_linha": 0.012631282046615289, "internet_consumo": 0.029995022301725304, "plano_nova_linha": 0.005803966781784625, "recarga_nao_creditada": 0.002563107216025466, "seguranca_fraude": 0.04907151982366728, "recarga_saldo": 0.0024271096646496146, "conta_pagamento_confirmacao": 0.012930016819093, "parceiros_ofertas": 0.01981933162846732, "sem_correspondencia": 0.059062678230777155}, "confidence": 0.5147770360011622, "input_tokens": 95, "latency_ms": 587.7789639999946} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 100, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 249, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.03505906647149218, "marketplace_pedido": 0.04847179608294412, "parceiros_ofertas": 0.09242094794454385, "atendimento_humano": 0.1554343484174839, "roaming_duvida": 0.021006300288118392, "conta_explicacao": 0.05425254541008623, "recarga_saldo": 0.0064138172775327, "vas_contratacao": 0.026506999039692287, "suporte_configuracao": 0.05159187960898615, "negociacao_religacao": 0.010375321457354038, "portabilidade": 0.010968519951888711, "sem_correspondencia": 0.48749845804987746}, "confidence": 0.48749845804987746, "input_tokens": 100, "latency_ms": 380.2911049999693} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 109, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 287, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"marketplace_pedido": 0.04518630658688577, "cadastro_atualizacao": 0.05168772036875842, "plano_consulta": 0.12109719775793723, "roaming_pacote": 0.004932038875875397, "internet_consumo": 0.14054572366270754, "internet_problema_conexao": 0.06415821513290466, "reclamacao_atendimento": 0.4002197025310014, "sem_correspondencia": 0.17217309508392953}, "confidence": 0.4002197025310014, "input_tokens": 109, "latency_ms": 284.5781610000131} +{"id": "g0311-oos_outra_empresa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.013010204280607828, "troca_numero": 0.007457880091120138, "roaming_duvida": 0.021017431064635734, "sem_correspondencia": 0.9585144845636363}, "confidence": 0.9585144845636363, "input_tokens": 61, "latency_ms": 156.79607699996723} +{"id": "g0311-oos_outra_empresa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 142, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.009550145569300074, "desconto_retencao": 0.024573841399847158, "suporte_configuracao": 0.03897821425425987, "sem_correspondencia": 0.926897798776593}, "confidence": 0.926897798776593, "input_tokens": 76, "latency_ms": 179.97045000004164} +{"id": "g0311-oos_outra_empresa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06603144632919498, "marketplace_compra": 0.03584983452167917, "conta_contestacao": 0.09011216159533912, "sem_correspondencia": 0.8080065575537867}, "confidence": 0.8080065575537867, "input_tokens": 72, "latency_ms": 155.7456009999214} +{"id": "g0311-oos_outra_empresa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.021721718711470894, "reclamacao_atendimento": 0.2444239245107923, "atendimento_humano": 0.09927207921107069, "sem_correspondencia": 0.6345822775666661}, "confidence": 0.6345822775666661, "input_tokens": 59, "latency_ms": 155.42943100001594} +{"id": "g0311-oos_outra_empresa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0026957962456042417, "cancelamento_linha": 0.007867722576054205, "marketplace_pedido": 0.11702834523235613, "roaming_pacote": 0.006064622511874277, "bonus_nao_recebido": 0.09812707954561396, "plano_consulta": 0.13620294291206755, "suporte_chip_esim": 0.0875549667122817, "roaming_cobranca": 0.014005855308234106, "conta_pagamento_confirmacao": 0.03012552782347624, "roaming_duvida": 0.02497199488058606, "conta_contestacao": 0.07715382234764774, "internet_consumo": 0.0682387931035946, "marketplace_compra": 0.07704368786800779, "conta_segunda_via": 0.038414004233130614, "plano_troca": 0.00663148455564658, "sem_correspondencia": 0.2078733541438242}, "confidence": 0.2078733541438242, "input_tokens": 59, "latency_ms": 496.7960410000387} +{"id": "g0311-oos_outra_empresa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.057557380778493816, "plano_troca": 0.05214121820164282, "negociacao_religacao": 0.0445971100976209, "cancelamento_linha": 0.033053284264446633, "beneficios_consulta": 0.1643503686677612, "plano_nova_linha": 0.01935680491498882, "conta_segunda_via": 0.035543968776295294, "conta_vencimento": 0.012804005921082861, "recarga_saldo": 0.006475714817619909, "suporte_chip_esim": 0.025988404978431072, "atendimento_humano": 0.09090076086324635, "sem_correspondencia": 0.45723097771837035}, "confidence": 0.45723097771837035, "input_tokens": 63, "latency_ms": 319.34172699993724} +{"id": "g0311-oos_outra_empresa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.021137867201633256, "cadastro_atualizacao": 0.06418498629400501, "vas_consulta": 0.21838229975991807, "sem_correspondencia": 0.6962948467444436}, "confidence": 0.6962948467444436, "input_tokens": 63, "latency_ms": 157.54633100004867} +{"id": "g0311-oos_outra_empresa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.027537737827203247, "recarga_nao_creditada": 0.024004715487176507, "internet_consumo": 0.16591736025313927, "conta_contestacao": 0.14673385940229325, "troca_numero": 0.002826398593644853, "internet_problema_conexao": 0.09653704235837257, "plano_nova_linha": 0.010652327493394021, "suporte_chip_esim": 0.05729137509480328, "negociacao_religacao": 0.014836827644010297, "roaming_duvida": 0.022712071469140237, "atendimento_humano": 0.0706648798958166, "cadastro_atualizacao": 0.02282749772187797, "recarga_realizar": 0.007788442236264633, "vas_cancelamento": 0.028187461957453374, "marketplace_pedido": 0.09495386854925893, "sem_correspondencia": 0.20652813401615094}, "confidence": 0.20652813401615094, "input_tokens": 51, "latency_ms": 490.2060300000812} +{"id": "g0311-oos_outra_empresa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.023268477969552878, "internet_consumo": 0.028546364951369946, "plano_troca": 0.007785988033017155, "sem_correspondencia": 0.94039916904606}, "confidence": 0.94039916904606, "input_tokens": 70, "latency_ms": 160.62860099998488} +{"id": "g0311-oos_outra_empresa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_saldo": 0.001905323167586615, "troca_numero": 0.0011190882711825233, "portabilidade": 0.003916417793696063, "seguranca_fraude": 0.09060884118712409, "negociacao_divida": 0.013186373378981575, "plano_nova_linha": 0.012938975012009983, "marketplace_compra": 0.024736090918133384, "roaming_pacote": 0.002064642758486744, "bonus_nao_recebido": 0.013346226501249028, "conta_pagamento_confirmacao": 0.09391484228592932, "seguranca_perda_roubo": 0.06050088777623, "atendimento_humano": 0.06622179689702322, "suporte_sem_sinal": 0.15923392692684007, "reclamacao_atendimento": 0.3362399604177048, "marketplace_pedido": 0.021339799967267252, "sem_correspondencia": 0.0987268067405553}, "confidence": 0.3362399604177048, "input_tokens": 47, "latency_ms": 485.74422800004413} +{"id": "g0311-oos_outra_empresa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.10159189864243699, "conta_contestacao": 0.14314371597732828, "conta_explicacao": 0.09363657915200865, "seguranca_fraude": 0.12442654783682064, "recarga_saldo": 0.015706485639602724, "conta_vencimento": 0.008307391058106564, "plano_consulta": 0.10461062776968966, "bonus_nao_recebido": 0.02586472928019257, "atendimento_humano": 0.08641786869907585, "negociacao_divida": 0.028184884580602622, "recarga_realizar": 0.012095065671167237, "sem_correspondencia": 0.25601420569296823}, "confidence": 0.25601420569296823, "input_tokens": 64, "latency_ms": 316.29766700007167} +{"id": "g0311-oos_outra_empresa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_configuracao": 0.02516132255715276, "cadastro_atualizacao": 0.03513499995745719, "internet_problema_conexao": 0.11826402598058829, "conta_vencimento": 0.007242798765224384, "conta_debito_automatico_digital": 0.0076427216636464745, "bonus_nao_recebido": 0.0244216308773357, "recarga_nao_creditada": 0.00610099092261615, "internet_pacote_adicional": 0.1635733176445982, "conta_segunda_via": 0.02798692879256071, "marketplace_pedido": 0.041848627826010426, "suporte_sem_sinal": 0.12922090049105728, "parceiros_ofertas": 0.052246932384038096, "roaming_pacote": 0.004506497970842097, "desconto_retencao": 0.021143243606549615, "seguranca_fraude": 0.22477650608139405, "sem_correspondencia": 0.1107285544789286}, "confidence": 0.22477650608139405, "input_tokens": 55, "latency_ms": 525.9325239999271} +{"id": "g0313-oos_conversa-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.006341748526325305, "bonus_nao_recebido": 0.03260544749760225, "conta_contestacao": 0.05161492997604056, "fidelidade_resgate": 0.017368007782887815, "recarga_realizar": 0.011739667729160923, "internet_pacote_adicional": 0.13064974795870468, "conta_pagamento_confirmacao": 0.045028702284291754, "plano_consulta": 0.24493316283554756, "roaming_pacote": 0.004295535467619521, "internet_problema_conexao": 0.028049678145924958, "plano_troca": 0.014576697069054739, "conta_segunda_via": 0.04392912695235303, "recarga_saldo": 0.008878386748961107, "portabilidade": 0.009546990688623217, "internet_consumo": 0.08747931736831181, "sem_correspondencia": 0.2629628529685908}, "confidence": 0.2629628529685908, "input_tokens": 34, "latency_ms": 424.82142100004694} +{"id": "g0313-oos_conversa-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.006943378076942698, "recarga_nao_creditada": 0.007747231867488319, "atendimento_humano": 0.06988071871418705, "bonus_nao_recebido": 0.030681585455436606, "suporte_sem_sinal": 0.26027808622234877, "vas_contratacao": 0.009740969367187439, "conta_contestacao": 0.07305903930100364, "suporte_chip_esim": 0.02090981818433817, "beneficios_consulta": 0.13439956789914032, "marketplace_pedido": 0.0281479579714028, "seguranca_fraude": 0.1024501544914791, "suporte_configuracao": 0.021692637590451792, "conta_explicacao": 0.022694425818602294, "negociacao_divida": 0.006917726661193188, "recarga_saldo": 0.0049139713909712645, "sem_correspondencia": 0.19954273098782652}, "confidence": 0.26027808622234877, "input_tokens": 41, "latency_ms": 431.2039690000802} +{"id": "g0313-oos_conversa-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5981771154969486, "vas_contratacao": 0.021292661813154493, "suporte_chip_esim": 0.008556470848681313, "bonus_nao_recebido": 0.02378199408976694, "fidelidade_resgate": 0.015846801121690946, "cancelamento_linha": 0.0061787194058930475, "desconto_retencao": 0.011925611513335285, "sem_correspondencia": 0.3142406257105293}, "confidence": 0.5981771154969486, "input_tokens": 41, "latency_ms": 225.85867600002985} +{"id": "g0313-oos_conversa-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.03307012213083416, "desconto_retencao": 0.042104431986779364, "parceiros_ofertas": 0.09224137245227783, "plano_troca": 0.027101337006176642, "fidelidade_resgate": 0.024333386611816187, "bonus_nao_recebido": 0.04135285464246615, "recarga_saldo": 0.004686423743222004, "negociacao_divida": 0.01097858084103658, "reclamacao_atendimento": 0.0698186779889369, "roaming_duvida": 0.01816545118604521, "roaming_cobranca": 0.007589223131901099, "internet_pacote_adicional": 0.2909764154414682, "roaming_pacote": 0.004717080089495558, "suporte_configuracao": 0.03453496593267536, "beneficios_consulta": 0.1445311806091898, "sem_correspondencia": 0.153798496205679}, "confidence": 0.2909764154414682, "input_tokens": 39, "latency_ms": 480.4862979999598} +{"id": "g0313-oos_conversa-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"bonus_nao_recebido": 0.02246383697948338, "internet_consumo": 0.02018772565208994, "internet_problema_conexao": 0.008087829449431386, "vas_cancelamento": 0.005296167296516458, "vas_consulta": 0.21726598698284608, "fidelidade_pontos": 0.09516137559191945, "suporte_configuracao": 0.018999061921173288, "atendimento_humano": 0.054779710503704025, "suporte_chip_esim": 0.0077038423692146, "negociacao_religacao": 0.004745980119799847, "conta_segunda_via": 0.019223629864357095, "reclamacao_atendimento": 0.041405996955662126, "suporte_sem_sinal": 0.2489524112623176, "recarga_saldo": 0.005080823171841046, "marketplace_compra": 0.021543667951016185, "sem_correspondencia": 0.2091019539286275}, "confidence": 0.2489524112623176, "input_tokens": 40, "latency_ms": 488.5995689999163} +{"id": "g0313-oos_conversa-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09962223451654942, "vas_cancelamento": 0.010419690030776542, "atendimento_humano": 0.04745450607043783, "beneficios_consulta": 0.11092871406873928, "portabilidade": 0.008267598211266849, "suporte_configuracao": 0.02158304858657895, "parceiros_ofertas": 0.06767623858959183, "internet_pacote_adicional": 0.204686671114179, "negociacao_divida": 0.007941470466663185, "desconto_retencao": 0.01588493955156777, "internet_problema_conexao": 0.03667097904408168, "sem_correspondencia": 0.3688639097495677}, "confidence": 0.3688639097495677, "input_tokens": 34, "latency_ms": 294.32200899998406} +{"id": "g0313-oos_conversa-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.06725132287130199, "plano_consulta": 0.11174404072839365, "roaming_duvida": 0.01537976543593106, "vas_consulta": 0.059683123045901426, "internet_consumo": 0.05196451088673271, "recarga_saldo": 0.004787733716228885, "negociacao_religacao": 0.013601792260037921, "sem_correspondencia": 0.6755877110554723}, "confidence": 0.6755877110554723, "input_tokens": 39, "latency_ms": 213.00009600008707} +{"id": "g0313-oos_conversa-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.24044209853061715, "vas_contratacao": 0.018189950016457308, "recarga_nao_creditada": 0.0043681971972893766, "sem_correspondencia": 0.7369997542556361}, "confidence": 0.7369997542556361, "input_tokens": 40, "latency_ms": 144.4477329999927} +{"id": "g0313-oos_conversa-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.04012744754173018, "bonus_nao_recebido": 0.0495246112488326, "internet_pacote_adicional": 0.34072120962377755, "sem_correspondencia": 0.5696267315856597}, "confidence": 0.5696267315856597, "input_tokens": 33, "latency_ms": 138.41713500005426} +{"id": "g0313-oos_conversa-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.010707320805003058, "vas_cancelamento": 0.01879115244435001, "suporte_sem_sinal": 0.3522210471663035, "sem_correspondencia": 0.6182804795843434}, "confidence": 0.6182804795843434, "input_tokens": 43, "latency_ms": 149.1679529999601} +{"id": "g0313-oos_conversa-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.09591556253360889, "suporte_sem_sinal": 0.23324167516631417, "roaming_pacote": 0.003875221323423639, "marketplace_compra": 0.052777900812603036, "plano_nova_linha": 0.02488692454747156, "seguranca_fraude": 0.029588415950083123, "marketplace_pedido": 0.032948635219364246, "negociacao_religacao": 0.0046584927053932995, "internet_pacote_adicional": 0.23592091882580057, "reclamacao_atendimento": 0.0809413559835607, "desconto_retencao": 0.009950712232832382, "sem_correspondencia": 0.1952941846995444}, "confidence": 0.23592091882580057, "input_tokens": 35, "latency_ms": 308.5180279999804} +{"id": "g0313-oos_conversa-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.04291687291444204, "vas_consulta": 0.1762421180841996, "troca_numero": 0.004710257253637012, "sem_correspondencia": 0.7761307517477214}, "confidence": 0.7761307517477214, "input_tokens": 43, "latency_ms": 158.85811999999078} +{"id": "g0316-oos_conversa-emocional-4-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"plano_nova_linha": 0.04144941622613982, "suporte_configuracao": 0.018171302885376533, "fidelidade_resgate": 0.015088162311154556, "marketplace_pedido": 0.02206512529790224, "bonus_nao_recebido": 0.009388985066402544, "vas_cancelamento": 0.0034487398638335205, "roaming_duvida": 0.011106126887437734, "conta_debito_automatico_digital": 0.007216982973842732, "reclamacao_atendimento": 0.05509313541535385, "suporte_sem_sinal": 0.16387838045101474, "atendimento_humano": 0.2750644074342324, "conta_explicacao": 0.0186793598364418, "recarga_nao_creditada": 0.0029195323443715043, "negociacao_religacao": 0.006652005449940424, "fidelidade_pontos": 0.150191038112619, "sem_correspondencia": 0.1995872994439366}, "confidence": 0.2750644074342324, "input_tokens": 38, "latency_ms": 552.9382920000216} +{"id": "g0316-oos_conversa-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.020839214465133583, "conta_contestacao": 0.08977414670637295, "marketplace_compra": 0.13666332128562986, "roaming_duvida": 0.04583977156478937, "plano_troca": 0.0167972878639034, "negociacao_divida": 0.022627182297257308, "recarga_saldo": 0.006851354978924846, "recarga_nao_creditada": 0.021215170730979737, "troca_numero": 0.003101877378959565, "cadastro_atualizacao": 0.053655433690250165, "conta_segunda_via": 0.09611489574406576, "bonus_nao_recebido": 0.03917652044732479, "roaming_pacote": 0.0230778548417989, "suporte_sem_sinal": 0.16763796016772375, "fidelidade_resgate": 0.03561883125345104, "sem_correspondencia": 0.221009176583435}, "confidence": 0.221009176583435, "input_tokens": 30, "latency_ms": 429.48419399999693} +{"id": "g0316-oos_conversa-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.0117963214037884, "negociacao_religacao": 0.016137842930591857, "internet_problema_conexao": 0.07472312095062321, "roaming_duvida": 0.025147729933516008, "atendimento_humano": 0.08738145687930433, "beneficios_consulta": 0.1877474137710921, "conta_debito_automatico_digital": 0.022747644478332336, "conta_contestacao": 0.0903228419442467, "seguranca_fraude": 0.0892171235719313, "troca_numero": 0.0030551535739457235, "bonus_nao_recebido": 0.04486504803639156, "roaming_pacote": 0.013766152570866556, "portabilidade": 0.010842770903553041, "marketplace_compra": 0.017520586942464923, "internet_consumo": 0.0714706964812791, "sem_correspondencia": 0.23325809562807284}, "confidence": 0.23325809562807284, "input_tokens": 29, "latency_ms": 407.25020499996845} +{"id": "g0316-oos_conversa-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 27, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.03242992770849267, "suporte_sem_sinal": 0.1654616486445857, "vas_contratacao": 0.017824497774508927, "beneficios_consulta": 0.14681760009635983, "roaming_duvida": 0.025823308334097655, "seguranca_fraude": 0.07366949584627086, "plano_consulta": 0.13734833000750923, "suporte_chip_esim": 0.030591824891578644, "reclamacao_atendimento": 0.09467431285679163, "seguranca_perda_roubo": 0.10467489871453223, "roaming_pacote": 0.02006096262087358, "sem_correspondencia": 0.150623192504399}, "confidence": 0.1654616486445857, "input_tokens": 29, "latency_ms": 313.5019010001088} +{"id": "g0316-oos_conversa-emocional-4-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.008958736292739848, "atendimento_humano": 0.15316641088218522, "recarga_nao_creditada": 0.0038580390945201137, "negociacao_divida": 0.019726108447328354, "conta_segunda_via": 0.052944763656648824, "suporte_sem_sinal": 0.18262707897959246, "reclamacao_atendimento": 0.09952229848887857, "plano_nova_linha": 0.04040833126107079, "internet_consumo": 0.04250258885087072, "fidelidade_resgate": 0.016297615806516754, "roaming_cobranca": 0.003982116405203958, "sem_correspondencia": 0.3760059118344444}, "confidence": 0.3760059118344444, "input_tokens": 29, "latency_ms": 289.3749170000319} +{"id": "g0316-oos_conversa-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 18, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"troca_numero": 0.003487008026413013, "cancelamento_linha": 0.004524416748559307, "cadastro_atualizacao": 0.044434881780468415, "fidelidade_resgate": 0.028849244827099395, "marketplace_pedido": 0.04739198338263655, "recarga_nao_creditada": 0.020320407784575806, "negociacao_divida": 0.016372945310675437, "suporte_sem_sinal": 0.31372734604785724, "roaming_pacote": 0.004156393961463848, "bonus_nao_recebido": 0.05171447451696753, "reclamacao_atendimento": 0.13618847794164285, "suporte_configuracao": 0.04585700747794556, "portabilidade": 0.006249894665972631, "plano_troca": 0.0117067915256253, "parceiros_ofertas": 0.09922668045554787, "sem_correspondencia": 0.16579204554654928}, "confidence": 0.31372734604785724, "input_tokens": 28, "latency_ms": 391.88248899995415} +{"id": "g0316-oos_conversa-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.031692005664397026, "conta_explicacao": 0.053748622486601935, "plano_troca": 0.027178809021433062, "plano_consulta": 0.16586481019308344, "cadastro_atualizacao": 0.05188013980921345, "roaming_duvida": 0.0136338220782263, "conta_pagamento_confirmacao": 0.051463529419653556, "sem_correspondencia": 0.6045382613273913}, "confidence": 0.6045382613273913, "input_tokens": 33, "latency_ms": 222.79905799996413} +{"id": "g0316-oos_conversa-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.08856137117501668, "negociacao_divida": 0.031160853875709823, "recarga_nao_creditada": 0.007628598733871707, "conta_segunda_via": 0.07090282456693897, "parceiros_ofertas": 0.15296261048168552, "negociacao_religacao": 0.0179555006743304, "marketplace_compra": 0.07140723632510573, "sem_correspondencia": 0.5594210041673412}, "confidence": 0.5594210041673412, "input_tokens": 29, "latency_ms": 210.91482700001052} +{"id": "g0316-oos_conversa-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.050893497243363846, "cancelamento_linha": 0.010427472288442957, "conta_segunda_via": 0.021026890940308386, "sem_correspondencia": 0.9176521395278848}, "confidence": 0.9176521395278848, "input_tokens": 27, "latency_ms": 154.91618599992307} +{"id": "g0316-oos_conversa-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.1277186375961215, "recarga_nao_creditada": 0.009117157790170692, "parceiros_ofertas": 0.16660832738100262, "portabilidade": 0.010535036752557875, "cancelamento_linha": 0.008340579146870258, "internet_consumo": 0.07626549615466982, "internet_problema_conexao": 0.02825197658494202, "fidelidade_pontos": 0.04561137238102509, "conta_pagamento_confirmacao": 0.02896131094689254, "vas_consulta": 0.16739913197610035, "conta_vencimento": 0.008575034008360133, "sem_correspondencia": 0.32261593928128707}, "confidence": 0.32261593928128707, "input_tokens": 29, "latency_ms": 307.2493189999932} +{"id": "g0316-oos_conversa-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.00911539290848943, "vas_consulta": 0.14029113386523095, "roaming_cobranca": 0.008931159615479536, "sem_correspondencia": 0.8416623136108001}, "confidence": 0.8416623136108001, "input_tokens": 35, "latency_ms": 158.08355000001484} +{"id": "g0316-oos_conversa-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.2786300589353428, "cancelamento_linha": 0.007712799891771372, "seguranca_fraude": 0.06964355234525092, "troca_numero": 0.0033586576032113465, "reclamacao_atendimento": 0.11231673203157516, "conta_explicacao": 0.03564879810181402, "recarga_nao_creditada": 0.0049848395486951445, "roaming_duvida": 0.027883858579324614, "negociacao_religacao": 0.010752051557960142, "internet_problema_conexao": 0.04634903925159913, "conta_vencimento": 0.00786171884293872, "roaming_pacote": 0.012922533361936361, "roaming_cobranca": 0.016028112427499817, "fidelidade_pontos": 0.09784543896979507, "suporte_configuracao": 0.03487497332016833, "sem_correspondencia": 0.23318683523111705}, "confidence": 0.2786300589353428, "input_tokens": 30, "latency_ms": 402.60380299991994} +{"id": "g0318-oos_conversa-indireto_multiplo-6-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.006882533218581287, "vas_contratacao": 0.009158844465179701, "suporte_chip_esim": 0.02484108412752191, "reclamacao_atendimento": 0.06725443401983952, "seguranca_fraude": 0.07420496915569183, "cadastro_atualizacao": 0.06427832929323801, "conta_explicacao": 0.03583857921475906, "conta_segunda_via": 0.05569176953269625, "seguranca_perda_roubo": 0.0588339700586552, "fidelidade_pontos": 0.05695741088112605, "suporte_sem_sinal": 0.18762131725534986, "conta_vencimento": 0.0038856665170600895, "plano_consulta": 0.06500617653852699, "portabilidade": 0.005689381365413372, "marketplace_pedido": 0.030990598000705822, "sem_correspondencia": 0.25286493635565505}, "confidence": 0.25286493635565505, "input_tokens": 31, "latency_ms": 437.6373909999529} +{"id": "g0318-oos_conversa-indireto_multiplo-6-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.10528209413416255, "cadastro_atualizacao": 0.055474536490704225, "conta_debito_automatico_digital": 0.03794827066933526, "internet_problema_conexao": 0.04401909707550657, "vas_contratacao": 0.019006219398438835, "vas_consulta": 0.1963552451401845, "roaming_cobranca": 0.012035262243141831, "beneficios_consulta": 0.139075775637038, "roaming_duvida": 0.02414251199842471, "plano_troca": 0.016982300776394857, "roaming_pacote": 0.009275744048810364, "portabilidade": 0.011159568467870787, "internet_consumo": 0.0532253737711473, "desconto_retencao": 0.016116198692641363, "vas_cancelamento": 0.008434505484664996, "sem_correspondencia": 0.2514672959715339}, "confidence": 0.2514672959715339, "input_tokens": 31, "latency_ms": 418.7206389999574} +{"id": "g0318-oos_conversa-indireto_multiplo-6-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.052478976254468915, "suporte_sem_sinal": 0.18669877842050728, "fidelidade_resgate": 0.03418532739848647, "conta_segunda_via": 0.06149944256153269, "vas_consulta": 0.12729188728728208, "internet_problema_conexao": 0.04152390710157953, "negociacao_religacao": 0.013632213620661495, "cadastro_atualizacao": 0.05498177154931181, "negociacao_divida": 0.01924987871619009, "desconto_retencao": 0.039243470658119, "conta_explicacao": 0.04668807212251384, "sem_correspondencia": 0.32252627430934677}, "confidence": 0.32252627430934677, "input_tokens": 32, "latency_ms": 298.1179839999868} +{"id": "g0318-oos_conversa-indireto_multiplo-6-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"cancelamento_linha": 0.02648569359768645, "suporte_chip_esim": 0.01218631625055092, "fidelidade_resgate": 0.01207292958593505, "beneficios_consulta": 0.12196948788212758, "parceiros_ofertas": 0.09519108704000631, "vas_cancelamento": 0.014659109085544875, "conta_debito_automatico_digital": 0.024044779004167807, "vas_consulta": 0.15319133318484573, "suporte_sem_sinal": 0.1303642435866527, "negociacao_religacao": 0.010911556326612856, "marketplace_compra": 0.04831399930576233, "cadastro_atualizacao": 0.022087319563276604, "plano_consulta": 0.09291439814951116, "seguranca_perda_roubo": 0.07807930075643102, "conta_contestacao": 0.027091470524010192, "sem_correspondencia": 0.1304369761568784}, "confidence": 0.15319133318484573, "input_tokens": 40, "latency_ms": 481.38791899998523} +{"id": "g0318-oos_conversa-indireto_multiplo-6-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.022175269205333453, "suporte_sem_sinal": 0.2447639945626636, "beneficios_consulta": 0.25169647610496465, "roaming_pacote": 0.009803668705439025, "desconto_retencao": 0.03554894849713392, "bonus_nao_recebido": 0.06903109120875764, "plano_troca": 0.03294563017309949, "sem_correspondencia": 0.3340349215426082}, "confidence": 0.3340349215426082, "input_tokens": 28, "latency_ms": 212.50617599991983} +{"id": "g0318-oos_conversa-indireto_multiplo-6-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.006163528534179461, "conta_vencimento": 0.005301141542080816, "suporte_configuracao": 0.01610542802306452, "atendimento_humano": 0.11355858819118668, "desconto_retencao": 0.017038598323417302, "recarga_nao_creditada": 0.004907708519080766, "plano_consulta": 0.15717357089682948, "internet_pacote_adicional": 0.31347539407854597, "plano_nova_linha": 0.015232543163110124, "plano_troca": 0.0070014017196098005, "vas_consulta": 0.08498570901835348, "internet_problema_conexao": 0.016186667289659368, "marketplace_pedido": 0.04924201123967559, "bonus_nao_recebido": 0.01575664027511194, "conta_contestacao": 0.01942313610772988, "sem_correspondencia": 0.15844793307836486}, "confidence": 0.31347539407854597, "input_tokens": 38, "latency_ms": 442.9965460000176} +{"id": "g0318-oos_conversa-indireto_multiplo-6-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.13363168862975275, "cancelamento_linha": 0.01674260910213762, "suporte_sem_sinal": 0.12046498561267421, "desconto_retencao": 0.0506946471495474, "vas_cancelamento": 0.024379990501082693, "marketplace_compra": 0.06876081088972498, "plano_troca": 0.009074468913143782, "conta_debito_automatico_digital": 0.048648356405923375, "troca_numero": 0.003473598206834159, "vas_contratacao": 0.012968647962372664, "suporte_configuracao": 0.02636150589830917, "recarga_nao_creditada": 0.003263243407965131, "conta_pagamento_confirmacao": 0.09267985633035482, "conta_segunda_via": 0.07124215220146178, "fidelidade_pontos": 0.07414253650922313, "sem_correspondencia": 0.24347090227949236}, "confidence": 0.24347090227949236, "input_tokens": 32, "latency_ms": 498.2423760000074} +{"id": "g0318-oos_conversa-indireto_multiplo-6-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.03297390453115744, "negociacao_divida": 0.031808790174969924, "conta_pagamento_confirmacao": 0.05471256808987895, "sem_correspondencia": 0.8805047372039937}, "confidence": 0.8805047372039937, "input_tokens": 36, "latency_ms": 149.73718500004907} +{"id": "g0318-oos_conversa-indireto_multiplo-6-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.00791351304005927, "conta_debito_automatico_digital": 0.02591412796820791, "suporte_chip_esim": 0.07114104956714697, "seguranca_fraude": 0.10059980654174216, "roaming_cobranca": 0.01428152217617081, "conta_segunda_via": 0.05123073420859492, "roaming_duvida": 0.030514616118939672, "conta_explicacao": 0.052585305788070684, "reclamacao_atendimento": 0.08330615027511454, "fidelidade_resgate": 0.04296624011085377, "roaming_pacote": 0.017143508424787304, "plano_nova_linha": 0.03968634516308306, "vas_contratacao": 0.02122871809057893, "desconto_retencao": 0.042417974176726284, "seguranca_perda_roubo": 0.09024265646784642, "sem_correspondencia": 0.3088277318820773}, "confidence": 0.3088277318820773, "input_tokens": 34, "latency_ms": 488.7470099999973} +{"id": "g0318-oos_conversa-indireto_multiplo-6-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.23944166492228783, "cancelamento_linha": 0.007476661879151711, "negociacao_religacao": 0.008634863489676584, "portabilidade": 0.009040797200842552, "recarga_nao_creditada": 0.0052838055835220474, "roaming_pacote": 0.005172798916668437, "vas_cancelamento": 0.00596414138627723, "desconto_retencao": 0.016850914939523468, "internet_consumo": 0.09465523884125941, "conta_pagamento_confirmacao": 0.05388831389886389, "reclamacao_atendimento": 0.047989126674744836, "recarga_realizar": 0.006550246435848153, "beneficios_consulta": 0.15315988781103776, "suporte_sem_sinal": 0.149723411791631, "fidelidade_pontos": 0.048064768694853904, "sem_correspondencia": 0.14810335753381115}, "confidence": 0.23944166492228783, "input_tokens": 37, "latency_ms": 432.91466599998785} +{"id": "g0318-oos_conversa-indireto_multiplo-6-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 15, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.014785587383246071, "atendimento_humano": 0.10893735795568328, "conta_pagamento_confirmacao": 0.10141596772023583, "suporte_sem_sinal": 0.2600199941341398, "roaming_pacote": 0.007303155298897937, "recarga_realizar": 0.010636431135485116, "conta_debito_automatico_digital": 0.022695608249424026, "sem_correspondencia": 0.47420589812288794}, "confidence": 0.47420589812288794, "input_tokens": 28, "latency_ms": 210.44666800003142} +{"id": "g0318-oos_conversa-indireto_multiplo-6-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.018542743772738603, "reclamacao_atendimento": 0.141484554486101, "conta_segunda_via": 0.1176922113176075, "cadastro_atualizacao": 0.08224423857780878, "roaming_pacote": 0.012085312037724618, "seguranca_perda_roubo": 0.036673202186080237, "conta_debito_automatico_digital": 0.024017488555455636, "sem_correspondencia": 0.5672602490664836}, "confidence": 0.5672602490664836, "input_tokens": 37, "latency_ms": 232.5356510000347} +{"id": "g0320-oos_conversa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.10299594336570124, "recarga_nao_creditada": 0.011979054171747903, "recarga_realizar": 0.010618533400899454, "plano_troca": 0.018011516626884962, "fidelidade_pontos": 0.07266205818235577, "troca_numero": 0.00325937604490686, "conta_segunda_via": 0.04037727192509599, "conta_debito_automatico_digital": 0.07726417022873719, "cadastro_atualizacao": 0.038973593664542165, "beneficios_consulta": 0.2316918756903634, "suporte_configuracao": 0.03094551826835084, "sem_correspondencia": 0.36122108843041423}, "confidence": 0.36122108843041423, "input_tokens": 35, "latency_ms": 296.82294600002024} +{"id": "g0320-oos_conversa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.024736010620922316, "parceiros_ofertas": 0.16021417782648129, "bonus_nao_recebido": 0.07640287614514603, "suporte_chip_esim": 0.0348864660036414, "fidelidade_resgate": 0.013962173514275025, "recarga_nao_creditada": 0.008386249089756707, "recarga_saldo": 0.006274227793224813, "conta_vencimento": 0.0063033325562781, "internet_pacote_adicional": 0.24117931289172517, "cancelamento_linha": 0.0279668972962016, "conta_contestacao": 0.07228379267951311, "sem_correspondencia": 0.32740448358283447}, "confidence": 0.32740448358283447, "input_tokens": 26, "latency_ms": 270.95757299991874} +{"id": "g0320-oos_conversa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.026851884795229528, "conta_pagamento_confirmacao": 0.08602789865496611, "troca_numero": 0.006804874103323568, "atendimento_humano": 0.11083816620056808, "cancelamento_linha": 0.011552205342232114, "marketplace_pedido": 0.09871730930833582, "seguranca_fraude": 0.12912919113199464, "conta_contestacao": 0.10954498392808609, "portabilidade": 0.010892867194903632, "negociacao_divida": 0.025811435510167045, "fidelidade_pontos": 0.07245427551685646, "sem_correspondencia": 0.3113749083133369}, "confidence": 0.3113749083133369, "input_tokens": 33, "latency_ms": 290.6026670000301} +{"id": "g0320-oos_conversa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.08901459620084386, "conta_segunda_via": 0.08328321479164047, "conta_explicacao": 0.054539921989898175, "recarga_nao_creditada": 0.0062572140449516705, "fidelidade_resgate": 0.023686891145923976, "conta_pagamento_confirmacao": 0.05608187178054508, "recarga_realizar": 0.007460718887616893, "sem_correspondencia": 0.6796755711585799}, "confidence": 0.6796755711585799, "input_tokens": 26, "latency_ms": 236.59307399998397} +{"id": "g0320-oos_conversa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.08176938887971165, "seguranca_perda_roubo": 0.05070288009330888, "cancelamento_linha": 0.007176074123015923, "vas_consulta": 0.255229784983336, "conta_pagamento_confirmacao": 0.035260034775265514, "suporte_sem_sinal": 0.2792295070971537, "troca_numero": 0.003016508580848225, "sem_correspondencia": 0.2876158214673601}, "confidence": 0.2876158214673601, "input_tokens": 32, "latency_ms": 225.55715300006796} +{"id": "g0320-oos_conversa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"troca_numero": 0.002482941055214448, "cancelamento_linha": 0.006482313627874309, "fidelidade_resgate": 0.014146144011110194, "negociacao_divida": 0.012752217729557203, "seguranca_perda_roubo": 0.053639786319730764, "bonus_nao_recebido": 0.05531251238622602, "parceiros_ofertas": 0.08320232192120841, "internet_pacote_adicional": 0.5257213529356566, "vas_contratacao": 0.014011405853624578, "roaming_duvida": 0.011830326690636883, "negociacao_religacao": 0.009432979532164999, "sem_correspondencia": 0.21098569793699565}, "confidence": 0.5257213529356566, "input_tokens": 28, "latency_ms": 278.58472200000506} +{"id": "g0320-oos_conversa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.030875045748660256, "cadastro_atualizacao": 0.03070952551307245, "suporte_configuracao": 0.02475079144397603, "sem_correspondencia": 0.9136646372942913}, "confidence": 0.9136646372942913, "input_tokens": 27, "latency_ms": 146.69718300001477} +{"id": "g0320-oos_conversa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 9, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_explicacao": 0.026385868520758474, "vas_cancelamento": 0.003147094587069489, "internet_pacote_adicional": 0.5613960941048066, "vas_consulta": 0.1841525940060288, "marketplace_compra": 0.028221499636248964, "fidelidade_pontos": 0.030018259212050175, "fidelidade_resgate": 0.0067445152815738965, "vas_contratacao": 0.007153175881734407, "plano_nova_linha": 0.004774836586268176, "roaming_cobranca": 0.0017163014584217953, "recarga_nao_creditada": 0.001003340535340279, "desconto_retencao": 0.009851685236005141, "conta_pagamento_confirmacao": 0.01759584346965104, "troca_numero": 0.0009287174446394213, "cancelamento_linha": 0.002613013247674081, "sem_correspondencia": 0.11429716079172922}, "confidence": 0.5613960941048066, "input_tokens": 25, "latency_ms": 396.64249600002677} +{"id": "g0320-oos_conversa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.3018088210056441, "roaming_duvida": 0.01267248616621773, "recarga_saldo": 0.00584174946728968, "roaming_cobranca": 0.007478665702270386, "marketplace_compra": 0.029392351054824586, "cancelamento_linha": 0.008327128936339639, "suporte_chip_esim": 0.07617810783695242, "plano_troca": 0.012064975163879483, "negociacao_divida": 0.015299670666982712, "seguranca_fraude": 0.10241788927239194, "atendimento_humano": 0.15746655378286284, "bonus_nao_recebido": 0.033969385940976024, "negociacao_religacao": 0.01001924419226604, "portabilidade": 0.008633969909064844, "conta_pagamento_confirmacao": 0.033718193352319306, "sem_correspondencia": 0.18471080754971825}, "confidence": 0.3018088210056441, "input_tokens": 41, "latency_ms": 481.41963800003396} +{"id": "g0320-oos_conversa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.02893453799042231, "portabilidade": 0.011305691731746854, "internet_consumo": 0.09275683043634805, "roaming_cobranca": 0.004385922230750746, "marketplace_pedido": 0.06629972392425212, "conta_vencimento": 0.007463523075475902, "seguranca_fraude": 0.19285595416366663, "cadastro_atualizacao": 0.06712147819708782, "conta_explicacao": 0.0809085902614398, "conta_debito_automatico_digital": 0.006763955986678278, "recarga_nao_creditada": 0.005552553142549553, "sem_correspondencia": 0.4356512388595819}, "confidence": 0.4356512388595819, "input_tokens": 32, "latency_ms": 306.6356250000126} +{"id": "g0320-oos_conversa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.06251621941906599, "internet_pacote_adicional": 0.39457013890720327, "roaming_cobranca": 0.0028793518203548245, "sem_correspondencia": 0.5400342898533759}, "confidence": 0.5400342898533759, "input_tokens": 27, "latency_ms": 134.125747999974} +{"id": "g0320-oos_conversa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.009133049072130127, "marketplace_pedido": 0.06359534561095528, "conta_segunda_via": 0.06074195957394831, "troca_numero": 0.003408482450932095, "bonus_nao_recebido": 0.036072018639353595, "internet_consumo": 0.09073922569754957, "conta_explicacao": 0.062383873783803716, "conta_vencimento": 0.008449630613109866, "roaming_duvida": 0.015953005847694914, "recarga_nao_creditada": 0.011845262442628969, "vas_contratacao": 0.016836391365976183, "parceiros_ofertas": 0.07543340147967136, "vas_cancelamento": 0.010343091319163278, "internet_problema_conexao": 0.05594965311444482, "plano_consulta": 0.20133666220703095, "sem_correspondencia": 0.277778946781607}, "confidence": 0.277778946781607, "input_tokens": 29, "latency_ms": 451.29688300005455} +{"id": "g0321-oos_desabafo-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.3067027994998425, "fidelidade_pontos": 0.03192795139390121, "internet_problema_conexao": 0.12082460792715716, "sem_correspondencia": 0.5405446411790991}, "confidence": 0.5405446411790991, "input_tokens": 36, "latency_ms": 154.64164399998026} +{"id": "g0321-oos_desabafo-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.1622679312135395, "marketplace_pedido": 0.04732341548504085, "vas_consulta": 0.11250068792145305, "internet_consumo": 0.083373662396735, "fidelidade_pontos": 0.0911859690599799, "bonus_nao_recebido": 0.036148702613760283, "portabilidade": 0.00804327001632195, "plano_troca": 0.0121505769266095, "parceiros_ofertas": 0.0868400600884884, "fidelidade_resgate": 0.03797879999028295, "roaming_duvida": 0.0208444996587131, "roaming_pacote": 0.007302346061656247, "cadastro_atualizacao": 0.02827005038973188, "seguranca_fraude": 0.09230280369496513, "recarga_nao_creditada": 0.013901455069776312, "sem_correspondencia": 0.15956576941294595}, "confidence": 0.1622679312135395, "input_tokens": 34, "latency_ms": 484.93201799999497} +{"id": "g0321-oos_desabafo-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.05866939456027639, "recarga_nao_creditada": 0.004573741660154413, "marketplace_pedido": 0.03194240246463727, "sem_correspondencia": 0.9048144613149319}, "confidence": 0.9048144613149319, "input_tokens": 34, "latency_ms": 139.41495900007794} +{"id": "g0321-oos_desabafo-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05377831914853962, "cancelamento_linha": 0.0524995425064236, "plano_consulta": 0.07886682245110066, "sem_correspondencia": 0.8148553158939361}, "confidence": 0.8148553158939361, "input_tokens": 35, "latency_ms": 143.81283799991706} +{"id": "g0321-oos_desabafo-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.15021942003136607, "recarga_nao_creditada": 0.009149539855326684, "negociacao_religacao": 0.012469305503595126, "fidelidade_pontos": 0.04951123829675183, "vas_consulta": 0.15017300291135088, "plano_troca": 0.021191114019420594, "vas_cancelamento": 0.020257600915859698, "sem_correspondencia": 0.5870287784663292}, "confidence": 0.5870287784663292, "input_tokens": 31, "latency_ms": 204.14306100008162} +{"id": "g0321-oos_desabafo-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.23053843934928958, "plano_nova_linha": 0.02299242432962108, "cadastro_atualizacao": 0.03805463705271433, "seguranca_perda_roubo": 0.07557921000721626, "negociacao_religacao": 0.010430242713283447, "suporte_chip_esim": 0.058894979834932894, "portabilidade": 0.010974749761771123, "negociacao_divida": 0.012388079245470232, "troca_numero": 0.0034645522902098497, "plano_consulta": 0.17923448716947513, "conta_segunda_via": 0.02231259425038159, "sem_correspondencia": 0.33513560399563447}, "confidence": 0.33513560399563447, "input_tokens": 32, "latency_ms": 310.35251100001915} +{"id": "g0321-oos_desabafo-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.13978167821575843, "portabilidade": 0.014727710170146239, "conta_contestacao": 0.09327232472837191, "plano_consulta": 0.08816801411746387, "recarga_realizar": 0.010235596979134648, "recarga_nao_creditada": 0.008868001054547686, "vas_contratacao": 0.015737588833106, "roaming_pacote": 0.018507980948933214, "seguranca_perda_roubo": 0.1839652883573043, "marketplace_pedido": 0.08094033282297293, "seguranca_fraude": 0.116292278390121, "sem_correspondencia": 0.22950320538213978}, "confidence": 0.22950320538213978, "input_tokens": 33, "latency_ms": 316.56724899994515} +{"id": "g0321-oos_desabafo-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"portabilidade": 0.011913158032143675, "seguranca_fraude": 0.04737450570116289, "suporte_sem_sinal": 0.1186197608632961, "internet_pacote_adicional": 0.42915510874095947, "reclamacao_atendimento": 0.11395578716842573, "vas_consulta": 0.09573002927551756, "roaming_cobranca": 0.004420265221929659, "sem_correspondencia": 0.1788313849965649}, "confidence": 0.42915510874095947, "input_tokens": 35, "latency_ms": 221.18469300005472} +{"id": "g0321-oos_desabafo-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.044130925089120865, "beneficios_consulta": 0.06722745299339294, "vas_cancelamento": 0.01703515276312828, "sem_correspondencia": 0.8716064691543579}, "confidence": 0.8716064691543579, "input_tokens": 34, "latency_ms": 153.26828900003875} +{"id": "g0321-oos_desabafo-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.007026051574621824, "internet_problema_conexao": 0.012721164039474857, "suporte_chip_esim": 0.007756283438126843, "sem_correspondencia": 0.9724965009477765}, "confidence": 0.9724965009477765, "input_tokens": 33, "latency_ms": 145.10986900006628} +{"id": "g0321-oos_desabafo-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5166467692848037, "vas_contratacao": 0.0172937726147077, "internet_consumo": 0.037050733377961755, "plano_troca": 0.007915085587026279, "vas_consulta": 0.2033728316291289, "recarga_saldo": 0.0020957785800731015, "marketplace_pedido": 0.02876566497805675, "sem_correspondencia": 0.18685936394824182}, "confidence": 0.5166467692848037, "input_tokens": 34, "latency_ms": 215.42019000003165} +{"id": "g0321-oos_desabafo-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.05033374809658859, "vas_cancelamento": 0.0316602765118626, "conta_pagamento_confirmacao": 0.07367846908946142, "roaming_duvida": 0.020911899742337883, "fidelidade_pontos": 0.08111026656505839, "fidelidade_resgate": 0.020032572931631295, "bonus_nao_recebido": 0.025178167265518553, "sem_correspondencia": 0.6970945997975413}, "confidence": 0.6970945997975413, "input_tokens": 36, "latency_ms": 228.8524990000269} +{"id": "g0323-oos_desabafo-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6195937648994155, "negociacao_divida": 0.014764064596610928, "fidelidade_resgate": 0.014676143085351489, "parceiros_ofertas": 0.044116867651364, "negociacao_religacao": 0.00996441341790761, "marketplace_compra": 0.049413291899659526, "suporte_chip_esim": 0.020024203584589957, "sem_correspondencia": 0.22744725086510093}, "confidence": 0.6195937648994155, "input_tokens": 44, "latency_ms": 237.70891299989216} +{"id": "g0323-oos_desabafo-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_pagamento_confirmacao": 0.046648261661295154, "reclamacao_atendimento": 0.09962244592115954, "plano_troca": 0.011238330428299713, "roaming_cobranca": 0.004828466333181257, "internet_pacote_adicional": 0.19065246548355433, "conta_debito_automatico_digital": 0.03674417182814053, "vas_cancelamento": 0.0034968103908856, "conta_explicacao": 0.04148097134439205, "seguranca_fraude": 0.04110555150754278, "atendimento_humano": 0.11159649693321719, "conta_segunda_via": 0.07830112046447252, "plano_consulta": 0.1112853532520498, "cadastro_atualizacao": 0.030361710501462805, "roaming_duvida": 0.008726350538477473, "fidelidade_resgate": 0.016399516857345815, "sem_correspondencia": 0.16751197655452343}, "confidence": 0.19065246548355433, "input_tokens": 38, "latency_ms": 511.772431000054} +{"id": "g0323-oos_desabafo-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.08699380501087804, "seguranca_perda_roubo": 0.0962080869351466, "recarga_realizar": 0.006925967438111476, "cadastro_atualizacao": 0.05072953118059421, "beneficios_consulta": 0.1658544520324954, "conta_segunda_via": 0.0561815456204488, "internet_problema_conexao": 0.06199525221629228, "sem_correspondencia": 0.4751113595660332}, "confidence": 0.4751113595660332, "input_tokens": 38, "latency_ms": 226.78157799998644} +{"id": "g0323-oos_desabafo-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.2611642906830715, "seguranca_perda_roubo": 0.09470393976132274, "plano_consulta": 0.1565848368210684, "recarga_realizar": 0.008902112461451405, "internet_consumo": 0.08955190027714774, "plano_nova_linha": 0.018145534174249797, "recarga_saldo": 0.006658441715778235, "sem_correspondencia": 0.3642889441059102}, "confidence": 0.3642889441059102, "input_tokens": 37, "latency_ms": 205.14541299996836} +{"id": "g0323-oos_desabafo-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.043516748947086806, "bonus_nao_recebido": 0.0763133721623548, "vas_cancelamento": 0.059005197565712174, "sem_correspondencia": 0.8211646813248462}, "confidence": 0.8211646813248462, "input_tokens": 36, "latency_ms": 146.40527900007783} +{"id": "g0323-oos_desabafo-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.023292010910347227, "parceiros_ofertas": 0.13191133884986497, "atendimento_humano": 0.14514440460291958, "cancelamento_linha": 0.022451393557169217, "recarga_saldo": 0.02480808859476546, "seguranca_perda_roubo": 0.12779848420394754, "recarga_realizar": 0.01766731982306376, "sem_correspondencia": 0.5069269594579223}, "confidence": 0.5069269594579223, "input_tokens": 37, "latency_ms": 199.53716600002736} +{"id": "g0323-oos_desabafo-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.11111629909532562, "portabilidade": 0.008552963033592743, "fidelidade_resgate": 0.02851089688731679, "plano_troca": 0.019024338838984335, "vas_contratacao": 0.011628608381775325, "recarga_realizar": 0.006636943295182799, "negociacao_religacao": 0.009426568766495709, "conta_explicacao": 0.041850168842591844, "conta_segunda_via": 0.08368902770367956, "conta_contestacao": 0.06166819569191238, "reclamacao_atendimento": 0.06794516092089695, "suporte_chip_esim": 0.05087953877001356, "seguranca_perda_roubo": 0.15730218809054497, "atendimento_humano": 0.11687798216302854, "roaming_cobranca": 0.006374051417792934, "sem_correspondencia": 0.21851706810086596}, "confidence": 0.21851706810086596, "input_tokens": 37, "latency_ms": 464.56772599992746} +{"id": "g0323-oos_desabafo-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.2111355966820095, "vas_contratacao": 0.018470500280045654, "conta_debito_automatico_digital": 0.0112630838373922, "seguranca_perda_roubo": 0.08518395742789198, "conta_pagamento_confirmacao": 0.03730030105982737, "recarga_nao_creditada": 0.003952196998024096, "beneficios_consulta": 0.17344151756306175, "cadastro_atualizacao": 0.03281958552131434, "desconto_retencao": 0.021215061155993552, "roaming_cobranca": 0.007345696415227847, "seguranca_fraude": 0.06830217228093419, "sem_correspondencia": 0.3295703307782775}, "confidence": 0.3295703307782775, "input_tokens": 34, "latency_ms": 344.7949480000716} +{"id": "g0323-oos_desabafo-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_consulta": 0.051304773439904, "marketplace_pedido": 0.041225400580281076, "marketplace_compra": 0.035340592915170554, "internet_consumo": 0.08023720382217762, "conta_debito_automatico_digital": 0.011528811629576636, "troca_numero": 0.0026429885087525685, "atendimento_humano": 0.08362732236426287, "suporte_configuracao": 0.02457587466144331, "recarga_realizar": 0.008701956059656695, "fidelidade_pontos": 0.04162942694703227, "parceiros_ofertas": 0.04033007546935136, "roaming_cobranca": 0.005052442755350605, "cadastro_atualizacao": 0.027546126902136956, "recarga_nao_creditada": 0.015590583261022362, "suporte_sem_sinal": 0.27234852814942917, "sem_correspondencia": 0.2583178925344519}, "confidence": 0.27234852814942917, "input_tokens": 36, "latency_ms": 472.74883799991585} +{"id": "g0323-oos_desabafo-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.017230388761159232, "seguranca_perda_roubo": 0.02489956527645588, "conta_vencimento": 0.0027995774026244296, "conta_segunda_via": 0.011343888360003114, "marketplace_pedido": 0.026821941632310577, "internet_pacote_adicional": 0.5670374938796249, "suporte_sem_sinal": 0.08656625008256902, "roaming_duvida": 0.01412198620552314, "beneficios_consulta": 0.07304840907510333, "roaming_pacote": 0.004411203096142626, "recarga_saldo": 0.0023791902882413303, "troca_numero": 0.0007997382955759096, "roaming_cobranca": 0.004987217697268195, "cancelamento_linha": 0.0022678024841824677, "internet_problema_conexao": 0.06181587708702379, "sem_correspondencia": 0.09946947037619212}, "confidence": 0.5670374938796249, "input_tokens": 36, "latency_ms": 387.51399600005243} +{"id": "g0323-oos_desabafo-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.11108028961118499, "internet_problema_conexao": 0.17496201510050716, "cadastro_atualizacao": 0.05187525261484717, "marketplace_compra": 0.06269155483584933, "conta_debito_automatico_digital": 0.0111894422008899, "roaming_pacote": 0.007465337451787071, "desconto_retencao": 0.0376038591034962, "sem_correspondencia": 0.5431322490814382}, "confidence": 0.5431322490814382, "input_tokens": 40, "latency_ms": 223.76096400000733} +{"id": "g0323-oos_desabafo-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.01019416856941209, "troca_numero": 0.007031621799222557, "roaming_duvida": 0.03092011384072765, "suporte_chip_esim": 0.06381556643481179, "fidelidade_resgate": 0.028562264171738246, "fidelidade_pontos": 0.06320522982065187, "conta_explicacao": 0.06105751444792962, "sem_correspondencia": 0.7352135209155062}, "confidence": 0.7352135209155062, "input_tokens": 38, "latency_ms": 204.69564999996237} +{"id": "g0324-oos_desabafo-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"fidelidade_resgate": 0.0296564663399994, "plano_consulta": 0.18603895435619194, "conta_pagamento_confirmacao": 0.08417294772173023, "seguranca_fraude": 0.24589157360534417, "recarga_realizar": 0.018654101921594956, "cancelamento_linha": 0.0044018983241587385, "roaming_pacote": 0.005535489341319597, "negociacao_divida": 0.013905486148123926, "vas_contratacao": 0.0106404664100479, "recarga_saldo": 0.010063225186728798, "plano_nova_linha": 0.02083070724116771, "marketplace_compra": 0.04070730051391913, "internet_consumo": 0.07543320744464367, "conta_segunda_via": 0.02635038086140206, "troca_numero": 0.0031692003753516157, "sem_correspondencia": 0.2245485942082762}, "confidence": 0.24589157360534417, "input_tokens": 57, "latency_ms": 405.43825299994296} +{"id": "g0324-oos_desabafo-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.09796279125959978, "internet_consumo": 0.026396304768901195, "conta_vencimento": 0.006758951673137374, "sem_correspondencia": 0.8688819522983616}, "confidence": 0.8688819522983616, "input_tokens": 41, "latency_ms": 142.36507900000106} +{"id": "g0324-oos_desabafo-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.14979418916896112, "plano_consulta": 0.12183873941587064, "vas_cancelamento": 0.009201673670836323, "seguranca_perda_roubo": 0.06048415894920171, "conta_vencimento": 0.008059348805965033, "vas_consulta": 0.1478229443826515, "roaming_duvida": 0.010976906722712615, "suporte_chip_esim": 0.01797032332831572, "conta_contestacao": 0.05627912954622152, "cadastro_atualizacao": 0.034993979623619734, "plano_nova_linha": 0.019389837727455676, "sem_correspondencia": 0.3631887686581884}, "confidence": 0.3631887686581884, "input_tokens": 38, "latency_ms": 319.59918400002607} +{"id": "g0324-oos_desabafo-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.012601900020071399, "negociacao_religacao": 0.018394256164830463, "vas_cancelamento": 0.03207972300119466, "portabilidade": 0.01613397351019621, "desconto_retencao": 0.07333359928801879, "roaming_pacote": 0.016227124394890033, "vas_contratacao": 0.028946308661733547, "sem_correspondencia": 0.8022831149590649}, "confidence": 0.8022831149590649, "input_tokens": 36, "latency_ms": 223.85859799999253} +{"id": "g0324-oos_desabafo-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0611868832923593, "suporte_sem_sinal": 0.21514591286774237, "desconto_retencao": 0.05846634088827339, "roaming_duvida": 0.037909264000650346, "vas_consulta": 0.15392034615876224, "marketplace_pedido": 0.055305785795997035, "conta_explicacao": 0.06810103737382427, "sem_correspondencia": 0.34996442962239105}, "confidence": 0.34996442962239105, "input_tokens": 42, "latency_ms": 232.31796799996118} +{"id": "g0324-oos_desabafo-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.012950239151653399, "plano_consulta": 0.11623329265168748, "conta_explicacao": 0.043257766740973716, "conta_pagamento_confirmacao": 0.023902688876664916, "suporte_chip_esim": 0.07244993213766521, "roaming_pacote": 0.0069488098089466885, "plano_nova_linha": 0.016049582982027775, "sem_correspondencia": 0.7082076876503808}, "confidence": 0.7082076876503808, "input_tokens": 45, "latency_ms": 223.35381100003815} +{"id": "g0324-oos_desabafo-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"suporte_configuracao": 0.015377048728827255, "internet_problema_conexao": 0.03353398364307184, "suporte_sem_sinal": 0.08863193729554915, "plano_consulta": 0.21016662268088263, "recarga_nao_creditada": 0.0029357618808640005, "marketplace_compra": 0.02418586476727242, "internet_consumo": 0.095503794190205, "plano_troca": 0.008995628175000233, "reclamacao_atendimento": 0.0799737738626109, "marketplace_pedido": 0.020938808542078264, "beneficios_consulta": 0.09105098440443156, "desconto_retencao": 0.011013076874006072, "conta_pagamento_confirmacao": 0.02582998814772091, "negociacao_divida": 0.004135953350079189, "internet_pacote_adicional": 0.19332893602385492, "sem_correspondencia": 0.09439783743354567}, "confidence": 0.21016662268088263, "input_tokens": 48, "latency_ms": 512.0107239999925} +{"id": "g0324-oos_desabafo-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.02587046256169969, "parceiros_ofertas": 0.08346322965489487, "conta_vencimento": 0.0087263362577805, "seguranca_fraude": 0.07602925702869169, "plano_nova_linha": 0.024385964305205485, "plano_consulta": 0.17075906744813957, "marketplace_compra": 0.043794997070499476, "seguranca_perda_roubo": 0.15375898972601762, "roaming_pacote": 0.005508265459446214, "vas_cancelamento": 0.01879173172577124, "beneficios_consulta": 0.10106941950807118, "sem_correspondencia": 0.2878422792537825}, "confidence": 0.2878422792537825, "input_tokens": 36, "latency_ms": 297.4514900000713} +{"id": "g0324-oos_desabafo-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.004112208787108992, "conta_pagamento_confirmacao": 0.035402674739008266, "conta_debito_automatico_digital": 0.020256057674036262, "conta_explicacao": 0.07570731749149358, "suporte_configuracao": 0.030005440549072185, "vas_consulta": 0.17506419374933002, "seguranca_perda_roubo": 0.10948310950490478, "vas_contratacao": 0.017548742026095746, "negociacao_divida": 0.011854916050798445, "desconto_retencao": 0.02894795541529852, "conta_contestacao": 0.08860214182486124, "negociacao_religacao": 0.009567020599067975, "conta_vencimento": 0.009816497706021847, "seguranca_fraude": 0.09909924262765633, "plano_troca": 0.011742939410745688, "sem_correspondencia": 0.27278954184450016}, "confidence": 0.27278954184450016, "input_tokens": 43, "latency_ms": 486.112898999977} +{"id": "g0324-oos_desabafo-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.13246493633679762, "suporte_sem_sinal": 0.12701587946783957, "conta_pagamento_confirmacao": 0.03315245880868102, "recarga_realizar": 0.00519303581608992, "conta_vencimento": 0.0060341495924062846, "parceiros_ofertas": 0.07807187339984804, "beneficios_consulta": 0.07530314811929233, "vas_consulta": 0.1847891145105264, "vas_contratacao": 0.010180389032381283, "suporte_configuracao": 0.019680985198064976, "conta_debito_automatico_digital": 0.009234497736446459, "marketplace_pedido": 0.023596449878653135, "cancelamento_linha": 0.00813264529254937, "conta_contestacao": 0.0396014804959959, "seguranca_perda_roubo": 0.09372420282919121, "sem_correspondencia": 0.15382475348523647}, "confidence": 0.1847891145105264, "input_tokens": 36, "latency_ms": 538.8444459999846} +{"id": "g0324-oos_desabafo-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.19739783196277402, "negociacao_divida": 0.03330309754178398, "plano_troca": 0.02457136336341373, "plano_nova_linha": 0.02323981606218604, "negociacao_religacao": 0.013265933169596452, "roaming_cobranca": 0.008187389161377375, "suporte_configuracao": 0.053142723735419284, "sem_correspondencia": 0.6468918450034491}, "confidence": 0.6468918450034491, "input_tokens": 42, "latency_ms": 245.46357400004126} +{"id": "g0324-oos_desabafo-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.010025958196875942, "desconto_retencao": 0.03204909158045599, "troca_numero": 0.00434434020709039, "portabilidade": 0.01062041025581421, "parceiros_ofertas": 0.0837983687995892, "conta_contestacao": 0.09211895418876137, "fidelidade_pontos": 0.15816388476871757, "plano_nova_linha": 0.030053088370149635, "negociacao_religacao": 0.016112213052047075, "internet_consumo": 0.05866079009537638, "roaming_pacote": 0.0074159735577388735, "marketplace_pedido": 0.07356195590269303, "roaming_cobranca": 0.009053915347392283, "cancelamento_linha": 0.012411156477699069, "conta_segunda_via": 0.03508535981687068, "sem_correspondencia": 0.3665245393827283}, "confidence": 0.3665245393827283, "input_tokens": 42, "latency_ms": 406.288467999957} +{"id": "g0326-oos_desabafo-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.24955478496517824, "plano_troca": 0.03278140003071278, "roaming_pacote": 0.018691703816441474, "sem_correspondencia": 0.6989721111876674}, "confidence": 0.6989721111876674, "input_tokens": 78, "latency_ms": 170.95002600001408} +{"id": "g0326-oos_desabafo-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 176, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.024909269621430405, "roaming_duvida": 0.04462993244744686, "portabilidade": 0.015911903587994804, "sem_correspondencia": 0.9145488943431279}, "confidence": 0.9145488943431279, "input_tokens": 75, "latency_ms": 167.73220800007493} +{"id": "g0326-oos_desabafo-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 180, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_pagamento_confirmacao": 0.043791960380759935, "suporte_chip_esim": 0.028903018920156617, "beneficios_consulta": 0.1008253394294311, "conta_debito_automatico_digital": 0.006471182224109967, "internet_consumo": 0.04045226718790535, "plano_nova_linha": 0.030775906891115697, "atendimento_humano": 0.09696312208019525, "reclamacao_atendimento": 0.09229852184586665, "roaming_pacote": 0.005798454351983442, "vas_consulta": 0.06157500744131448, "roaming_duvida": 0.014485315540670056, "parceiros_ofertas": 0.06081815505755701, "marketplace_pedido": 0.01876029694760513, "portabilidade": 0.007583753756743663, "seguranca_perda_roubo": 0.24625875354575252, "sem_correspondencia": 0.1442389443988331}, "confidence": 0.24625875354575252, "input_tokens": 79, "latency_ms": 536.8140719999701} +{"id": "g0326-oos_desabafo-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.24054070713526687, "plano_consulta": 0.12724621279907913, "roaming_pacote": 0.009099258816679605, "troca_numero": 0.005833249860833286, "cadastro_atualizacao": 0.03869293534628787, "portabilidade": 0.010092692200600781, "vas_contratacao": 0.01724152410691568, "conta_contestacao": 0.07347887573094088, "plano_troca": 0.012831228468541471, "internet_problema_conexao": 0.06702821536339101, "vas_consulta": 0.16861182035113384, "sem_correspondencia": 0.22930327982032958}, "confidence": 0.24054070713526687, "input_tokens": 67, "latency_ms": 317.10088099998757} +{"id": "g0326-oos_desabafo-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.032280140842633046, "roaming_duvida": 0.012153383802820038, "conta_explicacao": 0.024538828985600336, "negociacao_divida": 0.007604028385098232, "cadastro_atualizacao": 0.020677483489213586, "conta_vencimento": 0.005134954310921626, "plano_troca": 0.0070875643631875115, "internet_pacote_adicional": 0.532053252261278, "conta_segunda_via": 0.018863553892796796, "suporte_chip_esim": 0.028627795315744085, "vas_consulta": 0.16161646558480977, "roaming_pacote": 0.005370532365056277, "vas_contratacao": 0.01185988493294021, "desconto_retencao": 0.01547990797733541, "plano_nova_linha": 0.007073259713563154, "sem_correspondencia": 0.10957896377700198}, "confidence": 0.532053252261278, "input_tokens": 74, "latency_ms": 522.7769240000271} +{"id": "g0326-oos_desabafo-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.021722989763775555, "plano_nova_linha": 0.036705524754864854, "cadastro_atualizacao": 0.023606822554212693, "sem_correspondencia": 0.9179646629271468}, "confidence": 0.9179646629271468, "input_tokens": 71, "latency_ms": 176.97943199993915} +{"id": "g0326-oos_desabafo-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 154, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.08218163332241323, "suporte_chip_esim": 0.11990814773276035, "portabilidade": 0.010028559812623895, "internet_consumo": 0.0629701322514437, "suporte_sem_sinal": 0.3285627099218857, "vas_cancelamento": 0.041661005874574705, "roaming_pacote": 0.006549087882754786, "sem_correspondencia": 0.34813872320154365}, "confidence": 0.34813872320154365, "input_tokens": 66, "latency_ms": 264.0995329999214} +{"id": "g0326-oos_desabafo-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 165, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_perda_roubo": 0.22357392611667296, "suporte_sem_sinal": 0.2241911024604317, "negociacao_divida": 0.020652308851572276, "cancelamento_linha": 0.014733677047394426, "conta_pagamento_confirmacao": 0.07322787334918707, "parceiros_ofertas": 0.13496452160826777, "seguranca_fraude": 0.08912709324148485, "desconto_retencao": 0.03330843417395404, "roaming_duvida": 0.019121132459880216, "suporte_chip_esim": 0.007701521424884761, "vas_cancelamento": 0.011496996496563498, "sem_correspondencia": 0.14790141276970645}, "confidence": 0.2241911024604317, "input_tokens": 79, "latency_ms": 431.98097499998767} +{"id": "g0326-oos_desabafo-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6207491099596768, "cadastro_atualizacao": 0.021861050303664444, "bonus_nao_recebido": 0.05335426418912411, "suporte_configuracao": 0.01966387762112976, "fidelidade_pontos": 0.013431607974489815, "suporte_sem_sinal": 0.12287558931551026, "conta_vencimento": 0.00215648994782422, "sem_correspondencia": 0.14590801068858056}, "confidence": 0.6207491099596768, "input_tokens": 66, "latency_ms": 231.42727699996613} +{"id": "g0326-oos_desabafo-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.027083320669286516, "conta_vencimento": 0.008323649914579699, "internet_problema_conexao": 0.09508252933194176, "negociacao_divida": 0.016306048335070017, "seguranca_fraude": 0.10073430883108782, "recarga_nao_creditada": 0.0163959302771647, "suporte_configuracao": 0.05123801925796093, "conta_contestacao": 0.05337807933510318, "reclamacao_atendimento": 0.1626702256625063, "seguranca_perda_roubo": 0.10969354263364124, "recarga_saldo": 0.009955219970807526, "sem_correspondencia": 0.3491391257808503}, "confidence": 0.3491391257808503, "input_tokens": 64, "latency_ms": 349.50665199994546} +{"id": "g0326-oos_desabafo-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 146, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.06022463940837143, "reclamacao_atendimento": 0.24249944903885962, "conta_segunda_via": 0.02910561584662848, "sem_correspondencia": 0.6681702957061405}, "confidence": 0.6681702957061405, "input_tokens": 65, "latency_ms": 169.0265830000044} +{"id": "g0326-oos_desabafo-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.10206576522308577, "internet_pacote_adicional": 0.26996857154156745, "internet_problema_conexao": 0.04991367873663372, "vas_cancelamento": 0.018871015095933467, "conta_contestacao": 0.12938992787572495, "portabilidade": 0.008168175885000808, "conta_debito_automatico_digital": 0.008402959514061581, "roaming_duvida": 0.014762318816837733, "seguranca_fraude": 0.08529652726619387, "suporte_sem_sinal": 0.13596518451691295, "roaming_cobranca": 0.00898939099247057, "sem_correspondencia": 0.1682064845355771}, "confidence": 0.26996857154156745, "input_tokens": 63, "latency_ms": 364.98480699992797} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.028934401741296127, "marketplace_pedido": 0.09822231197730083, "internet_consumo": 0.15051606928298542, "bonus_nao_recebido": 0.08353967569701877, "conta_segunda_via": 0.061073994960943026, "seguranca_perda_roubo": 0.053491900122850676, "plano_nova_linha": 0.020685938122558607, "conta_debito_automatico_digital": 0.008956958915165767, "vas_contratacao": 0.021575684632086947, "desconto_retencao": 0.04150229866393231, "internet_problema_conexao": 0.0652398643417227, "sem_correspondencia": 0.36626090154213886}, "confidence": 0.36626090154213886, "input_tokens": 24, "latency_ms": 317.57041299999855} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.029639650342633, "seguranca_fraude": 0.019204269021510945, "marketplace_compra": 0.021521621112434875, "sem_correspondencia": 0.9296344595234212}, "confidence": 0.9296344595234212, "input_tokens": 26, "latency_ms": 156.16749100001925} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.08145346208055985, "plano_consulta": 0.12597633458290944, "suporte_chip_esim": 0.06341137515574082, "seguranca_perda_roubo": 0.07606900217701906, "recarga_saldo": 0.005864420235235469, "conta_explicacao": 0.03832808375609746, "parceiros_ofertas": 0.17852617176740296, "sem_correspondencia": 0.4303711502450349}, "confidence": 0.4303711502450349, "input_tokens": 25, "latency_ms": 220.67270000002281} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 10, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.012786029364685838, "troca_numero": 0.003813653810329047, "negociacao_divida": 0.016398190844964154, "plano_consulta": 0.26036914219178875, "conta_segunda_via": 0.040855987347638706, "conta_explicacao": 0.04696539243042995, "suporte_configuracao": 0.03463085240071976, "roaming_cobranca": 0.017909526161939218, "marketplace_pedido": 0.04030864536550953, "roaming_duvida": 0.02438337265584705, "conta_vencimento": 0.008748020652929487, "plano_nova_linha": 0.022778415209202093, "beneficios_consulta": 0.11607581692373965, "fidelidade_resgate": 0.023851606111879142, "roaming_pacote": 0.013384251359827824, "sem_correspondencia": 0.3167410971685698}, "confidence": 0.3167410971685698, "input_tokens": 25, "latency_ms": 405.7660759999635} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 12, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0037877679648984416, "roaming_cobranca": 0.00292280977873974, "vas_cancelamento": 0.005102455783506451, "fidelidade_pontos": 0.03161312370967363, "atendimento_humano": 0.036782616094301654, "troca_numero": 0.002709035850589642, "marketplace_pedido": 0.030944616618377843, "sem_correspondencia": 0.8861375741999126}, "confidence": 0.8861375741999126, "input_tokens": 26, "latency_ms": 197.0714560000033} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 3, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.001643372084444462, "recarga_realizar": 0.0035885462280341313, "plano_troca": 0.006691186554080891, "cadastro_atualizacao": 0.03393526679477641, "parceiros_ofertas": 0.043016529707021585, "internet_pacote_adicional": 0.1581149069413218, "vas_consulta": 0.08048944013138846, "internet_problema_conexao": 0.019924735249138997, "conta_explicacao": 0.021028585308470616, "beneficios_consulta": 0.09354552438210513, "bonus_nao_recebido": 0.01210524955599008, "marketplace_pedido": 0.026623520463953138, "internet_consumo": 0.1261374328958597, "marketplace_compra": 0.0398667670207854, "seguranca_fraude": 0.026598428771653193, "sem_correspondencia": 0.30669050791097596}, "confidence": 0.30669050791097596, "input_tokens": 22, "latency_ms": 455.03171500001827} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 11, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6178222791098049, "roaming_pacote": 0.0061855152143731025, "cancelamento_linha": 0.0020774458186756588, "cadastro_atualizacao": 0.02714723116843946, "internet_problema_conexao": 0.016141148013490564, "parceiros_ofertas": 0.0524777798498049, "conta_segunda_via": 0.020695777263004343, "conta_contestacao": 0.015049021438805026, "reclamacao_atendimento": 0.027218590965555386, "atendimento_humano": 0.039932451472818736, "roaming_duvida": 0.01509830050936955, "sem_correspondencia": 0.1601544591758584}, "confidence": 0.6178222791098049, "input_tokens": 24, "latency_ms": 320.4308150000088} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.09099892772638137, "negociacao_religacao": 0.021722615351859337, "seguranca_fraude": 0.10671775331237805, "marketplace_compra": 0.0602345371123418, "conta_vencimento": 0.00758617578074252, "plano_troca": 0.016203260486847306, "fidelidade_pontos": 0.04184921198862339, "bonus_nao_recebido": 0.04437204942739516, "suporte_configuracao": 0.04424084842483011, "atendimento_humano": 0.051381622897523516, "recarga_nao_creditada": 0.012435517609706159, "sem_correspondencia": 0.5022574798813713}, "confidence": 0.5022574798813713, "input_tokens": 23, "latency_ms": 303.47707900000387} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 5, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.07092087091689715, "plano_nova_linha": 0.030609983119514395, "recarga_nao_creditada": 0.003178117051411363, "plano_troca": 0.013983436560784695, "portabilidade": 0.010386277007401756, "internet_consumo": 0.05244184941448758, "suporte_sem_sinal": 0.194196147516802, "sem_correspondencia": 0.624283318412701}, "confidence": 0.624283318412701, "input_tokens": 23, "latency_ms": 195.70499200005997} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.00862356684762083, "internet_problema_conexao": 0.040789925628067186, "marketplace_compra": 0.04870830158742041, "recarga_nao_creditada": 0.004339854881363137, "negociacao_divida": 0.021842925316649702, "recarga_saldo": 0.0053739190323517354, "vas_contratacao": 0.015302112259764356, "sem_correspondencia": 0.8550193944467627}, "confidence": 0.8550193944467627, "input_tokens": 24, "latency_ms": 201.74927599998682} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.19480804411977037, "suporte_sem_sinal": 0.35940240777257, "atendimento_humano": 0.07127334126010448, "sem_correspondencia": 0.37451620684755516}, "confidence": 0.37451620684755516, "input_tokens": 24, "latency_ms": 140.25828900003035} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.26182955540040914, "plano_troca": 0.019009996232124973, "roaming_pacote": 0.006834082780639757, "vas_cancelamento": 0.025311078911616113, "bonus_nao_recebido": 0.04511294892772047, "internet_consumo": 0.07329432676540827, "parceiros_ofertas": 0.12083943205071535, "vas_contratacao": 0.011417726070738016, "conta_pagamento_confirmacao": 0.029571674805467494, "atendimento_humano": 0.10672826334842704, "conta_contestacao": 0.05165958411757776, "sem_correspondencia": 0.24839133058915566}, "confidence": 0.26182955540040914, "input_tokens": 62, "latency_ms": 302.9282270000522} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_debito_automatico_digital": 0.09745365058220434, "roaming_duvida": 0.025425841270295547, "recarga_saldo": 0.006484584698018794, "desconto_retencao": 0.027835014550320968, "suporte_sem_sinal": 0.42986406757373286, "negociacao_religacao": 0.007900202988981678, "seguranca_perda_roubo": 0.06832161096572402, "sem_correspondencia": 0.33671502737072184}, "confidence": 0.42986406757373286, "input_tokens": 50, "latency_ms": 235.4316689999223} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.12476163109101406, "conta_vencimento": 0.0076060228512483145, "internet_pacote_adicional": 0.22027344737818488, "desconto_retencao": 0.01733093384486172, "suporte_chip_esim": 0.038760077847180274, "recarga_saldo": 0.006504765193762794, "troca_numero": 0.00268488262821225, "plano_nova_linha": 0.018233927377498904, "parceiros_ofertas": 0.16078838915805585, "conta_contestacao": 0.07312717451492937, "vas_cancelamento": 0.018072681925059945, "sem_correspondencia": 0.3118560661899916}, "confidence": 0.3118560661899916, "input_tokens": 47, "latency_ms": 299.4494920000079} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.02211091786849614, "portabilidade": 0.020925383282520093, "suporte_sem_sinal": 0.2618245325850536, "vas_contratacao": 0.015292622975047802, "roaming_cobranca": 0.0054945036011573006, "suporte_configuracao": 0.06270169060369772, "conta_debito_automatico_digital": 0.01574268835883208, "sem_correspondencia": 0.5959076607251953}, "confidence": 0.5959076607251953, "input_tokens": 48, "latency_ms": 220.4612589999897} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.02231657608164191, "vas_contratacao": 0.01895605888381381, "marketplace_compra": 0.040536264310171294, "sem_correspondencia": 0.9181911007243729}, "confidence": 0.9181911007243729, "input_tokens": 46, "latency_ms": 149.80489300000954} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.006482015819654049, "conta_segunda_via": 0.023778416025704154, "negociacao_divida": 0.007506838596208314, "roaming_cobranca": 0.004490375368877631, "reclamacao_atendimento": 0.112489939195095, "suporte_configuracao": 0.057795651595640644, "fidelidade_resgate": 0.029085170660103098, "conta_contestacao": 0.05541251616891937, "internet_consumo": 0.08432353880854992, "parceiros_ofertas": 0.08201039414087753, "seguranca_perda_roubo": 0.09944160981834078, "negociacao_religacao": 0.00925388904164417, "suporte_chip_esim": 0.07739857383406938, "plano_nova_linha": 0.024941956515533586, "portabilidade": 0.010100038501017641, "sem_correspondencia": 0.3154890759097647}, "confidence": 0.3154890759097647, "input_tokens": 45, "latency_ms": 446.06268600000476} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.058251554218771595, "plano_nova_linha": 0.015381750177966658, "seguranca_perda_roubo": 0.06027791463847162, "sem_correspondencia": 0.8660887809647901}, "confidence": 0.8660887809647901, "input_tokens": 45, "latency_ms": 153.97642300001735} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"roaming_cobranca": 0.003566470582727343, "suporte_chip_esim": 0.01705375632287216, "recarga_nao_creditada": 0.004520642893666533, "roaming_duvida": 0.009292160797926162, "reclamacao_atendimento": 0.0968383370968481, "marketplace_pedido": 0.04890797132358791, "marketplace_compra": 0.05120156170720877, "suporte_configuracao": 0.027859727901191685, "fidelidade_resgate": 0.016075511885278483, "troca_numero": 0.0030455511495948405, "conta_segunda_via": 0.017168238215409127, "plano_consulta": 0.04749975575600593, "seguranca_fraude": 0.08851396012168876, "suporte_sem_sinal": 0.4015838078652979, "portabilidade": 0.008152564729389548, "sem_correspondencia": 0.15871998165130674}, "confidence": 0.4015838078652979, "input_tokens": 44, "latency_ms": 487.20349999996415} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.028103086678637763, "suporte_configuracao": 0.08008297413463929, "conta_pagamento_confirmacao": 0.045698489312850095, "suporte_chip_esim": 0.023314531545124476, "seguranca_perda_roubo": 0.11080016775727022, "cancelamento_linha": 0.02153444630601337, "beneficios_consulta": 0.13204970759079296, "sem_correspondencia": 0.5584165966746718}, "confidence": 0.5584165966746718, "input_tokens": 45, "latency_ms": 246.7111329999625} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.004622372507309622, "desconto_retencao": 0.007117262844228321, "vas_cancelamento": 0.004436643961522803, "plano_consulta": 0.25998202946900595, "internet_consumo": 0.08407249618781366, "portabilidade": 0.0069587996991643565, "roaming_pacote": 0.004029359820474939, "plano_troca": 0.009106925100861552, "plano_nova_linha": 0.01273079637028021, "cadastro_atualizacao": 0.032467701765654534, "negociacao_religacao": 0.0068876117271820785, "bonus_nao_recebido": 0.030569576880026483, "reclamacao_atendimento": 0.13967866232337972, "conta_segunda_via": 0.05716629169437551, "conta_contestacao": 0.046184366448285843, "sem_correspondencia": 0.2939891032004344}, "confidence": 0.2939891032004344, "input_tokens": 45, "latency_ms": 443.9677990000064} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11466918554646452, "negociacao_divida": 0.027934680817671954, "internet_problema_conexao": 0.27112259678095535, "fidelidade_pontos": 0.10276789666544199, "plano_consulta": 0.09320431678617949, "vas_contratacao": 0.017813505090569465, "roaming_pacote": 0.011278942833051805, "sem_correspondencia": 0.36120887547966546}, "confidence": 0.36120887547966546, "input_tokens": 44, "latency_ms": 215.84710900003756} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.009011194659388292, "seguranca_fraude": 0.04155690791938518, "portabilidade": 0.0051840271466660915, "internet_pacote_adicional": 0.22572058972875883, "recarga_nao_creditada": 0.0049828731206052685, "negociacao_divida": 0.006336574174171198, "vas_cancelamento": 0.006135497447880792, "vas_consulta": 0.14917174839664757, "conta_vencimento": 0.00357987763091509, "suporte_sem_sinal": 0.24594192654792438, "atendimento_humano": 0.18651612802736106, "sem_correspondencia": 0.11586265520029626}, "confidence": 0.24594192654792438, "input_tokens": 46, "latency_ms": 293.8986329999125} +{"id": "g0333-oos_ininteligivel-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.11670685351957448, "plano_troca": 0.028156179303703045, "plano_consulta": 0.17756563886324445, "seguranca_fraude": 0.07756296652595517, "conta_segunda_via": 0.038996123337692166, "roaming_duvida": 0.018016310525987896, "beneficios_consulta": 0.13471040119959726, "internet_problema_conexao": 0.06706158808736819, "atendimento_humano": 0.07793724648337354, "negociacao_religacao": 0.01099404813470103, "desconto_retencao": 0.0137395557214204, "sem_correspondencia": 0.2385530882973824}, "confidence": 0.2385530882973824, "input_tokens": 39, "latency_ms": 311.9634689999202} +{"id": "g0333-oos_ininteligivel-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.01340335391305341, "cadastro_atualizacao": 0.0679761528676118, "internet_problema_conexao": 0.08495811928157242, "fidelidade_pontos": 0.12683210983502619, "troca_numero": 0.003962699235319363, "negociacao_divida": 0.015169432047692714, "internet_consumo": 0.05284150944259369, "fidelidade_resgate": 0.022273828708965434, "conta_segunda_via": 0.03047188675838962, "conta_vencimento": 0.006160231169457037, "plano_consulta": 0.061705058923995665, "sem_correspondencia": 0.5142456178163226}, "confidence": 0.5142456178163226, "input_tokens": 41, "latency_ms": 296.71585300002334} +{"id": "g0333-oos_ininteligivel-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.11769563628000258, "conta_explicacao": 0.06917373045886298, "vas_cancelamento": 0.030246598448859352, "roaming_duvida": 0.04206475215549277, "plano_troca": 0.03599487966674924, "internet_problema_conexao": 0.12244196901368556, "recarga_realizar": 0.00979995441753447, "sem_correspondencia": 0.572582479558813}, "confidence": 0.572582479558813, "input_tokens": 51, "latency_ms": 222.22665100002814} +{"id": "g0333-oos_ininteligivel-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.09109954299461119, "conta_debito_automatico_digital": 0.008418278550114934, "negociacao_religacao": 0.0054979700099156105, "seguranca_perda_roubo": 0.01677867540372016, "recarga_nao_creditada": 0.0018790059933650382, "conta_pagamento_confirmacao": 0.025250199526688725, "marketplace_pedido": 0.04221992085047039, "sem_correspondencia": 0.8088564066711139}, "confidence": 0.8088564066711139, "input_tokens": 40, "latency_ms": 234.776575000069} +{"id": "g0333-oos_ininteligivel-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.017894280857755195, "marketplace_compra": 0.030698684603829962, "fidelidade_pontos": 0.02485803298358393, "conta_vencimento": 0.005300112935806189, "internet_problema_conexao": 0.03524387212640574, "vas_consulta": 0.15326675587103905, "atendimento_humano": 0.08538407729007955, "roaming_cobranca": 0.01280888061363674, "negociacao_religacao": 0.009841882504574514, "plano_nova_linha": 0.019380321491561662, "internet_consumo": 0.06558164874784515, "sem_correspondencia": 0.5397414499738823}, "confidence": 0.5397414499738823, "input_tokens": 42, "latency_ms": 285.19639300009203} +{"id": "g0333-oos_ininteligivel-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.020470577485639668, "conta_pagamento_confirmacao": 0.02174478329992128, "reclamacao_atendimento": 0.033319080216647805, "conta_segunda_via": 0.027389565125093183, "internet_pacote_adicional": 0.6929384850742022, "fidelidade_resgate": 0.01056984404439181, "conta_explicacao": 0.025702781524941428, "sem_correspondencia": 0.16786488322916265}, "confidence": 0.6929384850742022, "input_tokens": 40, "latency_ms": 227.08327199995892} +{"id": "g0333-oos_ininteligivel-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.004719904421721023, "cancelamento_linha": 0.0064615539300893615, "desconto_retencao": 0.018787575080778027, "vas_consulta": 0.2414428041257253, "internet_consumo": 0.06503826101146638, "negociacao_religacao": 0.010173155490341455, "marketplace_pedido": 0.07334683521282448, "internet_pacote_adicional": 0.23459186144990324, "roaming_pacote": 0.004064135079318459, "fidelidade_pontos": 0.11894673344534847, "vas_cancelamento": 0.006175523359259521, "suporte_chip_esim": 0.01645232480316708, "fidelidade_resgate": 0.01874379360842099, "conta_segunda_via": 0.021452744503667347, "portabilidade": 0.008257071133865722, "sem_correspondencia": 0.15134572334410318}, "confidence": 0.2414428041257253, "input_tokens": 37, "latency_ms": 466.9973489999393} +{"id": "g0333-oos_ininteligivel-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.025934837758541107, "conta_explicacao": 0.016020067036151886, "cadastro_atualizacao": 0.028228849172592163, "sem_correspondencia": 0.9298162460327148}, "confidence": 0.9298162460327148, "input_tokens": 43, "latency_ms": 155.64352899991718} +{"id": "g0333-oos_ininteligivel-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.021911615526221336, "atendimento_humano": 0.0345989913070565, "plano_troca": 0.008731265560473564, "sem_correspondencia": 0.9347581276062487}, "confidence": 0.9347581276062487, "input_tokens": 38, "latency_ms": 145.66621599999507} +{"id": "g0333-oos_ininteligivel-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.008061224729849067, "cadastro_atualizacao": 0.03577848211304534, "parceiros_ofertas": 0.08616379047832287, "sem_correspondencia": 0.8699965026787827}, "confidence": 0.8699965026787827, "input_tokens": 44, "latency_ms": 147.95645399999557} +{"id": "g0333-oos_ininteligivel-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_nova_linha": 0.037208268834691194, "vas_consulta": 0.20095750429942824, "plano_troca": 0.012571617799423514, "parceiros_ofertas": 0.042896433566175875, "conta_explicacao": 0.030772252029995967, "suporte_chip_esim": 0.02163035741280392, "recarga_realizar": 0.003746595695930223, "internet_pacote_adicional": 0.3951277080733765, "vas_contratacao": 0.02490769292943255, "roaming_duvida": 0.010491455616255483, "negociacao_religacao": 0.010414721150666396, "sem_correspondencia": 0.20927539259182015}, "confidence": 0.3951277080733765, "input_tokens": 39, "latency_ms": 318.8052980000293} +{"id": "g0333-oos_ininteligivel-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.12277184072329936, "portabilidade": 0.01368993853741503, "internet_pacote_adicional": 0.17808149240861995, "internet_problema_conexao": 0.07714780942389547, "troca_numero": 0.0045124803298275075, "desconto_retencao": 0.03312088826042829, "seguranca_fraude": 0.06582142222629479, "sem_correspondencia": 0.5048541280902196}, "confidence": 0.5048541280902196, "input_tokens": 42, "latency_ms": 208.6173540000118} +{"id": "g0338-oos_ininteligivel-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.29079870029363714, "vas_consulta": 0.0954961499721711, "negociacao_religacao": 0.006785807814742168, "troca_numero": 0.0019473204584842974, "plano_consulta": 0.15155731475031148, "roaming_duvida": 0.01309104292586063, "bonus_nao_recebido": 0.03097905286762875, "internet_problema_conexao": 0.06268901515847815, "roaming_pacote": 0.007895500572893024, "marketplace_pedido": 0.034160827106842345, "conta_explicacao": 0.03135432744468188, "negociacao_divida": 0.007643147074216371, "recarga_nao_creditada": 0.005674057764978721, "plano_nova_linha": 0.013260536187589324, "fidelidade_resgate": 0.011348444286833514, "sem_correspondencia": 0.23531875532065108}, "confidence": 0.29079870029363714, "input_tokens": 33, "latency_ms": 422.153054999967} +{"id": "g0338-oos_ininteligivel-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.05475040091480612, "seguranca_perda_roubo": 0.0723493538161812, "internet_problema_conexao": 0.05501229254515142, "sem_correspondencia": 0.8178879527238613}, "confidence": 0.8178879527238613, "input_tokens": 29, "latency_ms": 142.85652199998822} +{"id": "g0338-oos_ininteligivel-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.023019089367635907, "conta_debito_automatico_digital": 0.02353791238924981, "cadastro_atualizacao": 0.04402027101826228, "internet_consumo": 0.06480900682230523, "desconto_retencao": 0.05965967608589587, "recarga_realizar": 0.010940243980693116, "troca_numero": 0.003315545252154272, "recarga_saldo": 0.005494154302755209, "suporte_chip_esim": 0.06870421490496277, "seguranca_fraude": 0.15471086772974113, "fidelidade_resgate": 0.047768277985995616, "sem_correspondencia": 0.4940207401603488}, "confidence": 0.4940207401603488, "input_tokens": 29, "latency_ms": 314.8318849999896} +{"id": "g0338-oos_ininteligivel-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 20, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.10293480430056277, "conta_contestacao": 0.08182170882530461, "conta_pagamento_confirmacao": 0.03288891197451047, "marketplace_pedido": 0.04628951739400514, "roaming_duvida": 0.01944823174879156, "conta_debito_automatico_digital": 0.010229254941864009, "conta_vencimento": 0.007034782986735643, "sem_correspondencia": 0.6993527878282257}, "confidence": 0.6993527878282257, "input_tokens": 28, "latency_ms": 208.97488299999623} +{"id": "g0338-oos_ininteligivel-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.009135075372917642, "conta_explicacao": 0.04850391914994608, "recarga_saldo": 0.007005798051425344, "vas_consulta": 0.09287830909288367, "internet_pacote_adicional": 0.4271718776480121, "conta_segunda_via": 0.030709435845082192, "negociacao_divida": 0.012105089289764708, "conta_contestacao": 0.04234978769616087, "fidelidade_resgate": 0.014101932534486388, "internet_problema_conexao": 0.0690014471542818, "bonus_nao_recebido": 0.023445154788008293, "sem_correspondencia": 0.22359217337703086}, "confidence": 0.4271718776480121, "input_tokens": 26, "latency_ms": 300.2405739999858} +{"id": "g0338-oos_ininteligivel-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.006697706289937576, "vas_consulta": 0.09003048106252817, "parceiros_ofertas": 0.031102571366952197, "sem_correspondencia": 0.872169241280582}, "confidence": 0.872169241280582, "input_tokens": 28, "latency_ms": 137.27953500006151} +{"id": "g0338-oos_ininteligivel-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 13, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.0039771241339614455, "plano_troca": 0.008331827862025288, "internet_pacote_adicional": 0.5726799398192574, "conta_explicacao": 0.01845548870182148, "vas_consulta": 0.10395631992422022, "plano_consulta": 0.05126744907532909, "suporte_chip_esim": 0.006906438654275064, "sem_correspondencia": 0.23442541182911}, "confidence": 0.5726799398192574, "input_tokens": 26, "latency_ms": 219.0631940000003} +{"id": "g0338-oos_ininteligivel-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.102190391466464, "fidelidade_resgate": 0.025287043609406396, "suporte_chip_esim": 0.02828370627731847, "negociacao_divida": 0.014969708579225662, "vas_consulta": 0.15526715108982564, "plano_consulta": 0.06150566115935668, "bonus_nao_recebido": 0.023523178236373996, "fidelidade_pontos": 0.08679419861019085, "cadastro_atualizacao": 0.03156277948088584, "roaming_cobranca": 0.006661927408170939, "troca_numero": 0.004736491536325207, "sem_correspondencia": 0.45921776254645635}, "confidence": 0.45921776254645635, "input_tokens": 32, "latency_ms": 291.9851510000626} +{"id": "g0338-oos_ininteligivel-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.020409325004680758, "recarga_realizar": 0.006180812564431049, "conta_segunda_via": 0.024930693046641673, "sem_correspondencia": 0.9484791693842465}, "confidence": 0.9484791693842465, "input_tokens": 28, "latency_ms": 137.73567099997308} +{"id": "g0338-oos_ininteligivel-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 34, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.0692488048641037, "conta_segunda_via": 0.044775299866985724, "vas_contratacao": 0.01931693995254409, "plano_nova_linha": 0.020398995136550087, "internet_pacote_adicional": 0.45452614958468, "negociacao_divida": 0.013592636055344063, "roaming_duvida": 0.01488285578794256, "negociacao_religacao": 0.010428571238315547, "fidelidade_pontos": 0.032658686108284624, "cadastro_atualizacao": 0.02968787350397825, "recarga_realizar": 0.0037146552284617446, "sem_correspondencia": 0.2867685326728096}, "confidence": 0.45452614958468, "input_tokens": 31, "latency_ms": 296.0649049999802} diff --git a/reports/test/predictions-gliner-cuda-r1.jsonl b/reports/test/predictions-gliner-cuda-r1.jsonl new file mode 100644 index 0000000..0ac5529 --- /dev/null +++ b/reports/test/predictions-gliner-cuda-r1.jsonl @@ -0,0 +1,1744 @@ +{"id": "g0000-conta_segunda_via-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": true, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.010102131251097067, "conta_pagamento_confirmacao": 0.06592588771945268, "conta_contestacao": 0.10782872722277714, "recarga_realizar": 0.003504984260577714, "marketplace_compra": 0.023820833873852573, "conta_explicacao": 0.06559052219069937, "conta_debito_automatico_digital": 0.013472636026395172, "sem_correspondencia": 0.7097542774551483}, "confidence": 0.7097542774551483, "input_tokens": 32, "latency_ms": 225.16321200001244} +{"id": "g0000-conta_segunda_via-curto_neutro-01-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.06354811184588324, "conta_debito_automatico_digital": 0.023514334637992112, "conta_vencimento": 0.01839639101318399, "conta_pagamento_confirmacao": 0.07260915054252336, "conta_segunda_via": 0.4323007859058854, "conta_explicacao": 0.06643464564758492, "fidelidade_resgate": 0.022135479870486554, "sem_correspondencia": 0.30106110053646046}, "confidence": 0.4323007859058854, "input_tokens": 36, "latency_ms": 105.84055900000067} +{"id": "g0000-conta_segunda_via-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0073212507424490845, "recarga_nao_creditada": 0.0009676412568332798, "conta_contestacao": 0.019806942891895753, "conta_explicacao": 0.019733100191111276, "conta_vencimento": 0.0018209195994020374, "conta_segunda_via": 0.8645096606164943, "conta_pagamento_confirmacao": 0.012095066143568312, "sem_correspondencia": 0.07374541855824605}, "confidence": 0.8645096606164943, "input_tokens": 31, "latency_ms": 98.75374300000317} +{"id": "g0000-conta_segunda_via-curto_neutro-03-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.14077073755177075, "conta_contestacao": 0.11758508138612156, "conta_segunda_via": 0.20567550378070784, "sem_correspondencia": 0.5359686772813999}, "confidence": 0.5359686772813999, "input_tokens": 32, "latency_ms": 259.51059500002316} +{"id": "g0000-conta_segunda_via-curto_neutro-04-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.09126752018666044, "conta_segunda_via": 0.5024538718098241, "conta_debito_automatico_digital": 0.02292500659934023, "conta_explicacao": 0.06377609923117024, "conta_pagamento_confirmacao": 0.07955699543677962, "conta_vencimento": 0.009339100833455348, "roaming_duvida": 0.007796613160931254, "sem_correspondencia": 0.22288479274183873}, "confidence": 0.5024538718098241, "input_tokens": 36, "latency_ms": 17.18029799999954} +{"id": "g0000-conta_segunda_via-curto_neutro-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.16180255106678185, "suporte_chip_esim": 0.02591836732888252, "conta_explicacao": 0.08493615250336933, "conta_pagamento_confirmacao": 0.08642593340073843, "cancelamento_linha": 0.009069332251049538, "conta_debito_automatico_digital": 0.08234417737594146, "plano_troca": 0.012689231424480701, "portabilidade": 0.018150354463480248, "plano_consulta": 0.06297739823918652, "conta_segunda_via": 0.1666633994317358, "conta_vencimento": 0.00829356007599164, "sem_correspondencia": 0.28072954243836196}, "confidence": 0.28072954243836196, "input_tokens": 37, "latency_ms": 23.740578000001733} +{"id": "g0000-conta_segunda_via-curto_neutro-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11661793639117289, "conta_segunda_via": 0.36209590322065066, "conta_explicacao": 0.1304537841812904, "sem_correspondencia": 0.39083237620688605}, "confidence": 0.39083237620688605, "input_tokens": 29, "latency_ms": 15.338961999987077} +{"id": "g0000-conta_segunda_via-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.013468190726603775, "conta_pagamento_confirmacao": 0.1713231167646546, "conta_debito_automatico_digital": 0.030620820135902907, "conta_contestacao": 0.07085676332883321, "conta_explicacao": 0.06738808600482152, "atendimento_humano": 0.04628322170041751, "bonus_nao_recebido": 0.01192790988248788, "sem_correspondencia": 0.5881318914562786}, "confidence": 0.5881318914562786, "input_tokens": 35, "latency_ms": 16.611295000018345} +{"id": "g0000-conta_segunda_via-curto_neutro-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.11765047601031761, "conta_segunda_via": 0.1455659977385328, "recarga_realizar": 0.006354829130754605, "conta_vencimento": 0.008733166153981673, "conta_contestacao": 0.10766998397674453, "conta_pagamento_confirmacao": 0.06904649554444302, "conta_explicacao": 0.08185222531495401, "sem_correspondencia": 0.4631268261302718}, "confidence": 0.4631268261302718, "input_tokens": 35, "latency_ms": 16.116607000014938} +{"id": "g0000-conta_segunda_via-curto_neutro-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"vas_contratacao": 0.015514170645604149, "conta_debito_automatico_digital": 0.0191552160546307, "plano_troca": 0.0027740789120642823, "conta_vencimento": 0.003741242672843708, "conta_explicacao": 0.0318405867698024, "marketplace_pedido": 0.03231342293462893, "recarga_nao_creditada": 0.0021001304027770122, "conta_segunda_via": 0.42844864843302355, "vas_consulta": 0.1555239752318289, "conta_contestacao": 0.02679612867289946, "suporte_configuracao": 0.007838488963980615, "marketplace_compra": 0.022056512923394514, "portabilidade": 0.006884322041692113, "fidelidade_pontos": 0.007092464241306941, "conta_pagamento_confirmacao": 0.14811520778828657, "sem_correspondencia": 0.08980540331123613}, "confidence": 0.42844864843302355, "input_tokens": 36, "latency_ms": 30.12624300001221} +{"id": "g0000-conta_segunda_via-curto_neutro-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8280831186895379, "recarga_nao_creditada": 0.001389734498217818, "conta_explicacao": 0.024319167039284446, "conta_vencimento": 0.002683683871114091, "conta_debito_automatico_digital": 0.0024659758208100385, "conta_pagamento_confirmacao": 0.03553937953869231, "conta_contestacao": 0.012368254714598105, "sem_correspondencia": 0.09315068582774531}, "confidence": 0.8280831186895379, "input_tokens": 31, "latency_ms": 17.679984000011473} +{"id": "g0000-conta_segunda_via-curto_neutro-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.2769411864193049, "conta_contestacao": 0.10731987149983357, "conta_explicacao": 0.1540572677714512, "sem_correspondencia": 0.4616816743094103}, "confidence": 0.4616816743094103, "input_tokens": 32, "latency_ms": 15.51125899999306} +{"id": "g0001-conta_segunda_via-informal_abreviado-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8206725825505184, "fidelidade_pontos": 0.00897694763533911, "conta_vencimento": 0.002187032747236282, "conta_debito_automatico_digital": 0.004039686226812684, "suporte_configuracao": 0.007218610125468293, "plano_consulta": 0.007543496887660428, "desconto_retencao": 0.0023537914115390997, "conta_explicacao": 0.018127292635211647, "conta_contestacao": 0.016484441454432244, "portabilidade": 0.005914505183959099, "conta_pagamento_confirmacao": 0.024688668876712706, "sem_correspondencia": 0.08179294426510991}, "confidence": 0.8206725825505184, "input_tokens": 50, "latency_ms": 24.013477000011108} +{"id": "g0001-conta_segunda_via-informal_abreviado-01-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.06871723057793323, "conta_segunda_via": 0.43111449129693136, "conta_vencimento": 0.005488223265370935, "conta_debito_automatico_digital": 0.04519432686290555, "conta_pagamento_confirmacao": 0.07641748060038776, "conta_explicacao": 0.09431516954455861, "suporte_configuracao": 0.02996631521991794, "sem_correspondencia": 0.24878676263199462}, "confidence": 0.43111449129693136, "input_tokens": 49, "latency_ms": 17.38759299999515} +{"id": "g0001-conta_segunda_via-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.15555252026147778, "bonus_nao_recebido": 0.04678731006485892, "conta_vencimento": 0.007805406527090306, "conta_debito_automatico_digital": 0.0413851772338256, "conta_explicacao": 0.12608291120676152, "internet_consumo": 0.10977866423936562, "conta_contestacao": 0.08177276643617475, "sem_correspondencia": 0.4308352440304455}, "confidence": 0.4308352440304455, "input_tokens": 48, "latency_ms": 17.248122000012245} +{"id": "g0001-conta_segunda_via-informal_abreviado-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 0.013688116407680017, "conta_segunda_via": 0.9095045972891631, "conta_vencimento": 0.01793870898256784, "conta_debito_automatico_digital": 0.0016365405259748064, "conta_contestacao": 0.00975349271305146, "conta_explicacao": 0.012438966027949055, "plano_troca": 0.0022608006959777363, "sem_correspondencia": 0.03277877735763599}, "confidence": 0.9095045972891631, "input_tokens": 49, "latency_ms": 17.552265999995598} +{"id": "g0001-conta_segunda_via-informal_abreviado-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.3952023497267442, "conta_contestacao": 0.08364593585399657, "conta_debito_automatico_digital": 0.016721672515566183, "conta_pagamento_confirmacao": 0.05725398760293297, "bonus_nao_recebido": 0.0244592323457628, "conta_explicacao": 0.09771200550411616, "conta_vencimento": 0.009307817113866404, "sem_correspondencia": 0.3156969993370148}, "confidence": 0.3952023497267442, "input_tokens": 50, "latency_ms": 17.733891000005997} +{"id": "g0001-conta_segunda_via-informal_abreviado-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.059943220644146276, "conta_debito_automatico_digital": 0.017908582205341174, "conta_pagamento_confirmacao": 0.05890627865395758, "conta_contestacao": 0.05569161766840138, "fidelidade_pontos": 0.017395175742334477, "conta_vencimento": 0.007762396130415481, "conta_segunda_via": 0.470078699955512, "sem_correspondencia": 0.31231402899989164}, "confidence": 0.470078699955512, "input_tokens": 46, "latency_ms": 17.20646299997952} +{"id": "g0001-conta_segunda_via-informal_abreviado-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_nova_linha": 0.003681114136219936, "conta_vencimento": 0.000959217945383061, "conta_pagamento_confirmacao": 0.014877421619482464, "conta_debito_automatico_digital": 0.00476905698353578, "conta_segunda_via": 0.9065084358725535, "conta_contestacao": 0.009191620063570273, "conta_explicacao": 0.012315898999625752, "sem_correspondencia": 0.04769723437962921}, "confidence": 0.9065084358725535, "input_tokens": 50, "latency_ms": 17.440037000000075} +{"id": "g0001-conta_segunda_via-informal_abreviado-07-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.4564188948807285, "conta_contestacao": 0.1268963943884314, "conta_explicacao": 0.10803797680082952, "sem_correspondencia": 0.3086467339300106}, "confidence": 0.4564188948807285, "input_tokens": 53, "latency_ms": 14.908863000016481} +{"id": "g0001-conta_segunda_via-informal_abreviado-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"fidelidade_pontos": 0.03478082046714886, "conta_contestacao": 0.04051058913917723, "conta_explicacao": 0.04621100252238928, "internet_pacote_adicional": 0.08078319927325749, "conta_debito_automatico_digital": 0.013702583158150754, "conta_vencimento": 0.002362899118367661, "conta_pagamento_confirmacao": 0.056140160743596436, "atendimento_humano": 0.022593925748922924, "troca_numero": 0.0015258978312581541, "conta_segunda_via": 0.5870992794198372, "seguranca_fraude": 0.02459723235817812, "sem_correspondencia": 0.08969241021971588}, "confidence": 0.5870992794198372, "input_tokens": 48, "latency_ms": 22.904431000000613} +{"id": "g0001-conta_segunda_via-informal_abreviado-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8965169096281888, "conta_explicacao": 0.02525674134064883, "conta_contestacao": 0.03021154162724735, "sem_correspondencia": 0.04801480740391505}, "confidence": 0.8965169096281888, "input_tokens": 50, "latency_ms": 15.554627999989634} +{"id": "g0001-conta_segunda_via-informal_abreviado-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"seguranca_fraude": 0.19129660783495192, "conta_vencimento": 0.002832430423428676, "conta_explicacao": 0.0781769829374507, "conta_debito_automatico_digital": 0.031202165504365262, "troca_numero": 0.00306700427082159, "conta_pagamento_confirmacao": 0.035315759586893224, "recarga_realizar": 0.0036816699541783217, "conta_contestacao": 0.06525678952418693, "marketplace_pedido": 0.06022233906734977, "internet_problema_conexao": 0.031054759492099255, "conta_segunda_via": 0.3895339083541047, "sem_correspondencia": 0.10835958305016966}, "confidence": 0.3895339083541047, "input_tokens": 49, "latency_ms": 23.780151000011074} +{"id": "g0001-conta_segunda_via-informal_abreviado-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8942745707452867, "conta_contestacao": 0.020218770461447506, "conta_explicacao": 0.022839029697873842, "sem_correspondencia": 0.06266762909539197}, "confidence": 0.8942745707452867, "input_tokens": 50, "latency_ms": 15.16090699999495} +{"id": "g0002-conta_segunda_via-erros_digitacao-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.30448134656037096, "conta_vencimento": 0.027518541509560703, "conta_debito_automatico_digital": 0.0278282882110449, "conta_contestacao": 0.07624122975657999, "conta_pagamento_confirmacao": 0.08642869881886006, "conta_explicacao": 0.12030466220194738, "roaming_duvida": 0.017186303946115495, "sem_correspondencia": 0.34001092899552054}, "confidence": 0.34001092899552054, "input_tokens": 35, "latency_ms": 16.70838900000149} +{"id": "g0002-conta_segunda_via-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.16065357520750256, "atendimento_humano": 0.062335472147587404, "recarga_nao_creditada": 0.03078208843667561, "portabilidade": 0.021071763571815245, "conta_contestacao": 0.12827525949298701, "plano_consulta": 0.045386645647039155, "desconto_retencao": 0.024943664507376354, "cancelamento_linha": 0.008059528603761737, "conta_pagamento_confirmacao": 0.09803001518714231, "conta_vencimento": 0.010539743980599373, "conta_explicacao": 0.05394667724368466, "sem_correspondencia": 0.35597556597382857}, "confidence": 0.35597556597382857, "input_tokens": 39, "latency_ms": 22.066109000007827} +{"id": "g0002-conta_segunda_via-erros_digitacao-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"roaming_duvida": 0.004939845997201898, "conta_vencimento": 0.006400953350261321, "conta_pagamento_confirmacao": 0.03542110119205762, "conta_segunda_via": 0.7977683326103389, "conta_contestacao": 0.024209241598514064, "internet_problema_conexao": 0.007056510410271555, "vas_contratacao": 0.006885205256086604, "cancelamento_linha": 0.0010881786517436512, "conta_debito_automatico_digital": 0.0033366306868857576, "fidelidade_resgate": 0.006487950990045915, "conta_explicacao": 0.03299159340415831, "sem_correspondencia": 0.07341445585243445}, "confidence": 0.7977683326103389, "input_tokens": 41, "latency_ms": 23.306916999985106} +{"id": "g0002-conta_segunda_via-erros_digitacao-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.09206794990258269, "fidelidade_pontos": 0.034620717329069586, "internet_consumo": 0.04800172172487584, "conta_pagamento_confirmacao": 0.14262618190900508, "conta_contestacao": 0.04062440637789856, "conta_vencimento": 0.005005820677642807, "plano_nova_linha": 0.009528584822679799, "conta_explicacao": 0.05146673345690003, "internet_pacote_adicional": 0.07931634075621302, "reclamacao_atendimento": 0.03346625731078096, "conta_segunda_via": 0.29389321940901325, "sem_correspondencia": 0.16938206632333838}, "confidence": 0.29389321940901325, "input_tokens": 34, "latency_ms": 22.731923000009147} +{"id": "g0002-conta_segunda_via-erros_digitacao-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.19476195008981526, "conta_segunda_via": 0.15814968000950336, "conta_explicacao": 0.14602982127488726, "sem_correspondencia": 0.5010585486257941}, "confidence": 0.5010585486257941, "input_tokens": 31, "latency_ms": 15.301020000009657} +{"id": "g0002-conta_segunda_via-erros_digitacao-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11457267232876014, "conta_segunda_via": 0.20201348957399295, "conta_explicacao": 0.11939351082751884, "sem_correspondencia": 0.5640203272697281}, "confidence": 0.5640203272697281, "input_tokens": 31, "latency_ms": 15.095392000006314} +{"id": "g0002-conta_segunda_via-erros_digitacao-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.15157509690853352, "bonus_nao_recebido": 0.09957640936550234, "atendimento_humano": 0.06518633384390608, "internet_problema_conexao": 0.05387324981561909, "conta_pagamento_confirmacao": 0.04799786749491291, "conta_vencimento": 0.005079272916869676, "roaming_duvida": 0.014911009291274075, "conta_segunda_via": 0.21700330639057597, "conta_explicacao": 0.050478519571933986, "portabilidade": 0.009833796459851192, "conta_contestacao": 0.04649903053515087, "sem_correspondencia": 0.23798610740587028}, "confidence": 0.23798610740587028, "input_tokens": 40, "latency_ms": 23.1502930000147} +{"id": "g0002-conta_segunda_via-erros_digitacao-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.023646385415319177, "parceiros_ofertas": 0.05515126295727394, "internet_pacote_adicional": 0.18770439188593582, "marketplace_pedido": 0.05962596600475668, "conta_contestacao": 0.14428860874835256, "conta_vencimento": 0.014051870824602828, "seguranca_perda_roubo": 0.03629679463387898, "conta_explicacao": 0.09711365766937508, "recarga_saldo": 0.008740791709056821, "negociacao_divida": 0.01299580694565187, "conta_debito_automatico_digital": 0.046564510133388054, "marketplace_compra": 0.07614820897744523, "negociacao_religacao": 0.009767203209714467, "roaming_duvida": 0.00857584424299611, "conta_pagamento_confirmacao": 0.05331906840260991, "sem_correspondencia": 0.16600962823964246}, "confidence": 0.18770439188593582, "input_tokens": 39, "latency_ms": 31.104161000001795} +{"id": "g0002-conta_segunda_via-erros_digitacao-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.10087565476443441, "conta_contestacao": 0.11321125249795601, "conta_segunda_via": 0.5718231456385168, "sem_correspondencia": 0.21408994709909276}, "confidence": 0.5718231456385168, "input_tokens": 47, "latency_ms": 15.122789999992392} +{"id": "g0002-conta_segunda_via-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.030240556957437173, "conta_contestacao": 0.14373287906595958, "conta_explicacao": 0.12753574858971822, "sem_correspondencia": 0.6984908153868851}, "confidence": 0.6984908153868851, "input_tokens": 37, "latency_ms": 15.443471999986969} +{"id": "g0002-conta_segunda_via-erros_digitacao-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.11408170450763978, "conta_segunda_via": 0.166074263079991, "conta_vencimento": 0.011248472282877321, "conta_pagamento_confirmacao": 0.21758941079365307, "conta_contestacao": 0.05982354355762346, "conta_explicacao": 0.0666267060359448, "plano_consulta": 0.03297096530778571, "sem_correspondencia": 0.33158493443448483}, "confidence": 0.33158493443448483, "input_tokens": 36, "latency_ms": 16.54591400000527} +{"id": "g0002-conta_segunda_via-erros_digitacao-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.22738164734601007, "conta_vencimento": 0.007256219642081563, "conta_explicacao": 0.06939580603547486, "conta_segunda_via": 0.24031133940363328, "conta_contestacao": 0.057750508310940064, "conta_debito_automatico_digital": 0.014925240539022612, "conta_pagamento_confirmacao": 0.05596591555539859, "sem_correspondencia": 0.3270133231674389}, "confidence": 0.3270133231674389, "input_tokens": 42, "latency_ms": 16.923442000006617} +{"id": "g0008-conta_contestacao-informal_abreviado-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.2714984497874513, "plano_consulta": 0.05637139249954797, "conta_explicacao": 0.14193633621741344, "sem_correspondencia": 0.5301938214955872}, "confidence": 0.5301938214955872, "input_tokens": 45, "latency_ms": 15.343156000000135} +{"id": "g0008-conta_contestacao-informal_abreviado-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.03705850729991751, "conta_vencimento": 0.012533295353500867, "conta_segunda_via": 0.03683329859329281, "roaming_cobranca": 0.008685093639984811, "conta_explicacao": 0.10096754444011391, "conta_debito_automatico_digital": 0.043071360719720744, "conta_contestacao": 0.5075465596737679, "sem_correspondencia": 0.2533043402797014}, "confidence": 0.5075465596737679, "input_tokens": 42, "latency_ms": 16.822528000005832} +{"id": "g0008-conta_contestacao-informal_abreviado-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.15811162234384027, "roaming_cobranca": 0.007160253600542672, "conta_contestacao": 0.0982137132294481, "vas_cancelamento": 0.02887619571199747, "conta_explicacao": 0.2180283143725558, "conta_vencimento": 0.021555094781109094, "conta_debito_automatico_digital": 0.0377209385641052, "sem_correspondencia": 0.4303338673964014}, "confidence": 0.4303338673964014, "input_tokens": 48, "latency_ms": 16.608216000008724} +{"id": "g0008-conta_contestacao-informal_abreviado-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.15479783771484285, "vas_cancelamento": 0.025826707578549934, "fidelidade_pontos": 0.022213865154288207, "reclamacao_atendimento": 0.075352125150532, "conta_vencimento": 0.011282047298856256, "internet_problema_conexao": 0.019759258328971484, "marketplace_compra": 0.0689395519679023, "conta_segunda_via": 0.03888348877014029, "roaming_cobranca": 0.005615888184368194, "vas_consulta": 0.11373189879108928, "portabilidade": 0.016198854953791406, "parceiros_ofertas": 0.03824364408196376, "conta_pagamento_confirmacao": 0.07050033685006327, "conta_debito_automatico_digital": 0.030759608487634392, "conta_explicacao": 0.12380036757812041, "sem_correspondencia": 0.18409451910888597}, "confidence": 0.18409451910888597, "input_tokens": 46, "latency_ms": 30.201058000017156} +{"id": "g0008-conta_contestacao-informal_abreviado-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.06971308640921925, "vas_cancelamento": 0.02012776970958538, "conta_segunda_via": 0.04999276660377358, "atendimento_humano": 0.08488301996054515, "conta_vencimento": 0.010440576899353987, "conta_pagamento_confirmacao": 0.10066261217491784, "conta_debito_automatico_digital": 0.028228607239042275, "conta_explicacao": 0.10488127250135892, "conta_contestacao": 0.16581343237916701, "roaming_cobranca": 0.007165964746221637, "marketplace_pedido": 0.026896547726516035, "sem_correspondencia": 0.3311943436502989}, "confidence": 0.3311943436502989, "input_tokens": 39, "latency_ms": 23.64865900000268} +{"id": "g0008-conta_contestacao-informal_abreviado-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05293776756157908, "roaming_cobranca": 0.010468059053684581, "conta_contestacao": 0.30999344096529435, "sem_correspondencia": 0.6266007324194419}, "confidence": 0.6266007324194419, "input_tokens": 48, "latency_ms": 15.304120999985571} +{"id": "g0008-conta_contestacao-informal_abreviado-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.01606216101371557, "roaming_cobranca": 0.008277500079115853, "conta_segunda_via": 0.06077338405241588, "vas_cancelamento": 0.037087831784366934, "conta_contestacao": 0.16749556425025897, "conta_debito_automatico_digital": 0.05166850630815516, "conta_explicacao": 0.15382269082152356, "sem_correspondencia": 0.5048123616904481}, "confidence": 0.5048123616904481, "input_tokens": 37, "latency_ms": 16.72493999998892} +{"id": "g0008-conta_contestacao-informal_abreviado-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_debito_automatico_digital": 0.06318118080468496, "recarga_saldo": 0.005146194901535424, "conta_contestacao": 0.13939992327238848, "atendimento_humano": 0.04064555245674827, "internet_pacote_adicional": 0.1674584357492124, "roaming_cobranca": 0.0031504594408774166, "seguranca_fraude": 0.07669978917784735, "marketplace_pedido": 0.03832060635818604, "cadastro_atualizacao": 0.03856557398434292, "conta_vencimento": 0.00824763301720412, "conta_explicacao": 0.09406554933700874, "conta_pagamento_confirmacao": 0.10812734225912235, "conta_segunda_via": 0.03341287938291186, "vas_cancelamento": 0.009200263269324474, "desconto_retencao": 0.017497844044818155, "sem_correspondencia": 0.15688077254378702}, "confidence": 0.1674584357492124, "input_tokens": 42, "latency_ms": 30.80697699999746} +{"id": "g0008-conta_contestacao-informal_abreviado-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.014658495783805847, "conta_contestacao": 0.41098687052726746, "vas_cancelamento": 0.045979663729667664, "sem_correspondencia": 0.528374969959259}, "confidence": 0.528374969959259, "input_tokens": 42, "latency_ms": 15.846562000007225} +{"id": "g0008-conta_contestacao-informal_abreviado-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.3625237142207697, "vas_cancelamento": 0.02806835135995768, "roaming_cobranca": 0.01318289560183983, "sem_correspondencia": 0.5962250388174328}, "confidence": 0.5962250388174328, "input_tokens": 46, "latency_ms": 15.567339999989827} +{"id": "g0008-conta_contestacao-informal_abreviado-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.016449235272459083, "conta_segunda_via": 0.07004052354927764, "conta_debito_automatico_digital": 0.08151806092762721, "conta_explicacao": 0.14192801621416945, "vas_cancelamento": 0.11666475905417156, "conta_contestacao": 0.2332365050607775, "roaming_cobranca": 0.007834224910624722, "sem_correspondencia": 0.3323286750108928}, "confidence": 0.3323286750108928, "input_tokens": 39, "latency_ms": 16.45560599999385} +{"id": "g0008-conta_contestacao-informal_abreviado-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.06154374554766098, "conta_contestacao": 0.1965359794999803, "internet_problema_conexao": 0.03053486793665827, "conta_debito_automatico_digital": 0.053699874688123116, "conta_pagamento_confirmacao": 0.1453013306277195, "conta_segunda_via": 0.07299363044820203, "recarga_saldo": 0.005318978464504183, "roaming_cobranca": 0.007448506256249885, "roaming_pacote": 0.004627033248825804, "desconto_retencao": 0.02030119721575745, "cadastro_atualizacao": 0.037227922089328964, "conta_explicacao": 0.08797879730113664, "cancelamento_linha": 0.009385255392656326, "vas_cancelamento": 0.005835186831387559, "conta_vencimento": 0.009727027502751643, "sem_correspondencia": 0.25154066694905736}, "confidence": 0.25154066694905736, "input_tokens": 42, "latency_ms": 30.394317000002502} +{"id": "g0010-conta_contestacao-regionalismo-00-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"bonus_nao_recebido": 0.04550851008237113, "recarga_realizar": 0.005266842749601236, "beneficios_consulta": 0.06956250024562177, "conta_explicacao": 0.08725388847344544, "conta_debito_automatico_digital": 0.044249321018772235, "conta_contestacao": 0.36733596482136016, "roaming_pacote": 0.004362853121034515, "roaming_cobranca": 0.006120718843162298, "troca_numero": 0.0028704252682343456, "fidelidade_pontos": 0.011275910454712537, "conta_vencimento": 0.009078239766306473, "vas_cancelamento": 0.01769363271516525, "vas_contratacao": 0.01085368140756724, "conta_segunda_via": 0.030647565678610596, "conta_pagamento_confirmacao": 0.10115021182243349, "sem_correspondencia": 0.1867697335316013}, "confidence": 0.36733596482136016, "input_tokens": 58, "latency_ms": 30.018049999995355} +{"id": "g0010-conta_contestacao-regionalismo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.071788860542421, "conta_contestacao": 0.48498650165774343, "roaming_cobranca": 0.009647945630834874, "sem_correspondencia": 0.4335766921690007}, "confidence": 0.48498650165774343, "input_tokens": 56, "latency_ms": 15.632339999996248} +{"id": "g0010-conta_contestacao-regionalismo-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.003800063439133399, "roaming_cobranca": 0.003599679373107769, "conta_vencimento": 0.004297951753063952, "conta_debito_automatico_digital": 0.010488874403511312, "vas_cancelamento": 0.0023037242045369777, "internet_pacote_adicional": 0.16788302561315574, "conta_segunda_via": 0.04421215184377966, "seguranca_perda_roubo": 0.03560752836428209, "conta_pagamento_confirmacao": 0.08329537609779838, "conta_explicacao": 0.09314608684518617, "recarga_saldo": 0.0033579958070204096, "suporte_configuracao": 0.014544158415345494, "beneficios_consulta": 0.0433742446387388, "suporte_sem_sinal": 0.09362360946247449, "conta_contestacao": 0.30343214037712646, "sem_correspondencia": 0.0930333893617389}, "confidence": 0.30343214037712646, "input_tokens": 49, "latency_ms": 31.436853999991854} +{"id": "g0010-conta_contestacao-regionalismo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.1047232396981069, "vas_cancelamento": 0.07792377638839824, "conta_vencimento": 0.012251733133373653, "conta_debito_automatico_digital": 0.2787572503196232, "roaming_cobranca": 0.007117639448219638, "conta_explicacao": 0.10983505335283114, "conta_contestacao": 0.16780308248425918, "sem_correspondencia": 0.24158822517518808}, "confidence": 0.2787572503196232, "input_tokens": 50, "latency_ms": 17.079991999992217} +{"id": "g0010-conta_contestacao-regionalismo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.01859332861475788, "conta_contestacao": 0.37748549487108524, "seguranca_perda_roubo": 0.07264676156473467, "conta_explicacao": 0.08404308802107954, "marketplace_compra": 0.01663677256544972, "roaming_cobranca": 0.004348099823927618, "troca_numero": 0.0024957846179541844, "conta_segunda_via": 0.02673283110875727, "conta_pagamento_confirmacao": 0.09022338950958189, "seguranca_fraude": 0.07654821350437745, "bonus_nao_recebido": 0.018008411454747297, "recarga_nao_creditada": 0.005413431831793622, "conta_vencimento": 0.00861192705959335, "conta_debito_automatico_digital": 0.01930867564249422, "plano_consulta": 0.03703498575588996, "sem_correspondencia": 0.14186880405377608}, "confidence": 0.37748549487108524, "input_tokens": 57, "latency_ms": 31.222380999992083} +{"id": "g0010-conta_contestacao-regionalismo-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05075181095994188, "conta_contestacao": 0.26710932501577367, "conta_explicacao": 0.13707182816348087, "conta_vencimento": 0.01721056676097071, "conta_segunda_via": 0.042505441591882354, "roaming_cobranca": 0.008252508646254122, "conta_debito_automatico_digital": 0.04170436637032226, "sem_correspondencia": 0.43539415249137414}, "confidence": 0.43539415249137414, "input_tokens": 51, "latency_ms": 17.130480000020043} +{"id": "g0010-conta_contestacao-regionalismo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.2619282711817027, "vas_cancelamento": 0.024946956997867288, "conta_segunda_via": 0.04938415270074717, "conta_pagamento_confirmacao": 0.11098264617726929, "roaming_cobranca": 0.005535556698527441, "cadastro_atualizacao": 0.06650146372552508, "conta_vencimento": 0.008736436617347812, "conta_contestacao": 0.08709118131134433, "marketplace_compra": 0.019206113046661047, "conta_explicacao": 0.08254278048235339, "atendimento_humano": 0.04282787619702564, "sem_correspondencia": 0.24031656486362885}, "confidence": 0.2619282711817027, "input_tokens": 51, "latency_ms": 23.938839999999573} +{"id": "g0010-conta_contestacao-regionalismo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.014487304981457769, "conta_contestacao": 0.5694066020936425, "vas_cancelamento": 0.06446212975018985, "sem_correspondencia": 0.3516439631747099}, "confidence": 0.5694066020936425, "input_tokens": 53, "latency_ms": 15.257740999999214} +{"id": "g0010-conta_contestacao-regionalismo-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.21171038810519457, "conta_explicacao": 0.18701846427330884, "roaming_cobranca": 0.007982448474014076, "conta_segunda_via": 0.046008798068168065, "conta_contestacao": 0.2129667049738569, "conta_vencimento": 0.013994017264024852, "vas_cancelamento": 0.030258367939874593, "sem_correspondencia": 0.2900608109015581}, "confidence": 0.2900608109015581, "input_tokens": 53, "latency_ms": 16.90786999998295} +{"id": "g0010-conta_contestacao-regionalismo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.008031606184192713, "vas_cancelamento": 0.021294878103209482, "conta_vencimento": 0.01304321621502727, "conta_explicacao": 0.11263218395905462, "conta_segunda_via": 0.05735609995574681, "conta_contestacao": 0.3144867593000818, "conta_debito_automatico_digital": 0.03551337318056171, "sem_correspondencia": 0.4376418831021256}, "confidence": 0.4376418831021256, "input_tokens": 49, "latency_ms": 16.748229000000947} +{"id": "g0010-conta_contestacao-regionalismo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.2144724719685934, "internet_problema_conexao": 0.02924984870257371, "conta_segunda_via": 0.083988159621173, "conta_vencimento": 0.008572941618035273, "conta_contestacao": 0.1555176521238761, "conta_pagamento_confirmacao": 0.11968854775753811, "plano_consulta": 0.0342800280824489, "fidelidade_resgate": 0.014137801668157516, "vas_cancelamento": 0.017555164116022107, "roaming_cobranca": 0.005503393226059269, "conta_debito_automatico_digital": 0.014116481831848913, "sem_correspondencia": 0.30291750928367367}, "confidence": 0.30291750928367367, "input_tokens": 55, "latency_ms": 24.252036000007138} +{"id": "g0010-conta_contestacao-regionalismo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.13665080185034983, "roaming_cobranca": 0.006349911035177484, "internet_consumo": 0.023781731924075247, "conta_segunda_via": 0.05668321299380522, "conta_contestacao": 0.15330430993785968, "conta_vencimento": 0.014029603569085182, "bonus_nao_recebido": 0.020692315126052904, "suporte_sem_sinal": 0.10983102115660831, "conta_explicacao": 0.11164444033503529, "vas_cancelamento": 0.08682579619943366, "conta_debito_automatico_digital": 0.026104862089216484, "sem_correspondencia": 0.2541019937833007}, "confidence": 0.2541019937833007, "input_tokens": 50, "latency_ms": 24.089306000007582} +{"id": "g0013-conta_contestacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 116, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05900401675865709, "roaming_cobranca": 0.007741448982614986, "conta_explicacao": 0.16080722834279831, "sem_correspondencia": 0.7724473059159296}, "confidence": 0.7724473059159296, "input_tokens": 58, "latency_ms": 15.716789999999037} +{"id": "g0013-conta_contestacao-indireto_multiplo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.06596658243679925, "roaming_cobranca": 0.023684499300030075, "conta_contestacao": 0.22162107669220893, "sem_correspondencia": 0.6887278415709618}, "confidence": 0.6887278415709618, "input_tokens": 79, "latency_ms": 15.731474000006074} +{"id": "g0013-conta_contestacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.008570606201680394, "roaming_cobranca": 0.005751454321911828, "conta_pagamento_confirmacao": 0.12924501857115986, "negociacao_religacao": 0.011222886042880202, "conta_segunda_via": 0.03368365521497719, "desconto_retencao": 0.04584123980934165, "fidelidade_resgate": 0.03603608646169612, "conta_vencimento": 0.019796785400946745, "vas_cancelamento": 0.07115800910187353, "conta_debito_automatico_digital": 0.04806096504933686, "suporte_configuracao": 0.02791055276704222, "conta_explicacao": 0.12979698734426265, "fidelidade_pontos": 0.1293376143801351, "cancelamento_linha": 0.0654855621278928, "cadastro_atualizacao": 0.02955978336661755, "sem_correspondencia": 0.2085427938382453}, "confidence": 0.2085427938382453, "input_tokens": 58, "latency_ms": 31.35046999997826} +{"id": "g0013-conta_contestacao-indireto_multiplo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.18688568716533446, "roaming_cobranca": 0.008850323151708138, "vas_cancelamento": 0.6624623027392404, "sem_correspondencia": 0.14180168694371695}, "confidence": 0.6624623027392404, "input_tokens": 73, "latency_ms": 15.996140999988029} +{"id": "g0013-conta_contestacao-indireto_multiplo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.1661119304312769, "vas_contratacao": 0.011415745078512724, "internet_consumo": 0.047215863842443265, "roaming_cobranca": 0.005173429822672951, "internet_problema_conexao": 0.01697839974901453, "plano_nova_linha": 0.009289719121112865, "conta_debito_automatico_digital": 0.03842646983253551, "conta_pagamento_confirmacao": 0.1376711719777846, "parceiros_ofertas": 0.05985367270254682, "conta_segunda_via": 0.07872784846123379, "suporte_chip_esim": 0.010613422791411063, "negociacao_divida": 0.015207927603237668, "vas_cancelamento": 0.019752565679361272, "conta_vencimento": 0.009838238312684752, "conta_contestacao": 0.09222191529245155, "sem_correspondencia": 0.28150167930171976}, "confidence": 0.28150167930171976, "input_tokens": 59, "latency_ms": 31.429322999997567} +{"id": "g0013-conta_contestacao-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.09117469698852718, "roaming_cobranca": 0.009322948510718944, "vas_cancelamento": 0.030655938332559286, "conta_vencimento": 0.016456935125594787, "conta_debito_automatico_digital": 0.03864765438983746, "conta_explicacao": 0.2076465582343716, "conta_pagamento_confirmacao": 0.12648331789157083, "sem_correspondencia": 0.47961195052681993}, "confidence": 0.47961195052681993, "input_tokens": 78, "latency_ms": 20.288286000010203} +{"id": "g0013-conta_contestacao-indireto_multiplo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.009350458303729596, "conta_segunda_via": 0.06582828712292643, "conta_contestacao": 0.11509233144952308, "conta_explicacao": 0.10747079716368406, "roaming_cobranca": 0.0049242447887082015, "vas_cancelamento": 0.02838702357223806, "conta_debito_automatico_digital": 0.0971475109485294, "sem_correspondencia": 0.5717993466506611}, "confidence": 0.5717993466506611, "input_tokens": 55, "latency_ms": 17.36452899999108} +{"id": "g0013-conta_contestacao-indireto_multiplo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.2973754918936037, "vas_cancelamento": 0.014899874621074425, "roaming_cobranca": 0.0065560888529916615, "conta_contestacao": 0.14315978782736358, "conta_pagamento_confirmacao": 0.10048616396767561, "cancelamento_linha": 0.010957844249219329, "conta_explicacao": 0.09278883525760373, "fidelidade_resgate": 0.027038970206706685, "conta_vencimento": 0.00865506542878974, "conta_segunda_via": 0.05334659889303337, "fidelidade_pontos": 0.07926788704652654, "sem_correspondencia": 0.16546739175541164}, "confidence": 0.2973754918936037, "input_tokens": 68, "latency_ms": 23.978641000013567} +{"id": "g0013-conta_contestacao-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.02527274904340977, "suporte_chip_esim": 0.00699975803353279, "internet_problema_conexao": 0.01962488450615661, "conta_pagamento_confirmacao": 0.14850089859851529, "cadastro_atualizacao": 0.03779299415223405, "internet_pacote_adicional": 0.12746463003469005, "conta_segunda_via": 0.17975444698139678, "conta_vencimento": 0.008554019555717968, "recarga_saldo": 0.005876003191692949, "conta_explicacao": 0.12123500550248927, "vas_cancelamento": 0.05439928505863358, "roaming_cobranca": 0.0044114811243042475, "conta_debito_automatico_digital": 0.030504185704536887, "plano_troca": 0.007303036729198793, "portabilidade": 0.010471611922504922, "sem_correspondencia": 0.21183500986098605}, "confidence": 0.21183500986098605, "input_tokens": 62, "latency_ms": 33.41710099999773} +{"id": "g0013-conta_contestacao-indireto_multiplo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.18748720007714556, "roaming_cobranca": 0.0076546492126347955, "vas_cancelamento": 0.026576222876623482, "sem_correspondencia": 0.7782819278335962}, "confidence": 0.7782819278335962, "input_tokens": 66, "latency_ms": 15.377639000007548} +{"id": "g0013-conta_contestacao-indireto_multiplo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 140, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.19801304367686337, "roaming_cobranca": 0.008389562001163685, "conta_contestacao": 0.2058395504258025, "vas_cancelamento": 0.04081772089150466, "conta_debito_automatico_digital": 0.039423855158573766, "conta_vencimento": 0.01403106221979491, "conta_segunda_via": 0.05209080646907174, "sem_correspondencia": 0.4413943991572254}, "confidence": 0.4413943991572254, "input_tokens": 67, "latency_ms": 17.75440400001571} +{"id": "g0013-conta_contestacao-indireto_multiplo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 174, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.22781897869129686, "roaming_cobranca": 0.017932290044312457, "conta_contestacao": 0.4125138184752891, "sem_correspondencia": 0.3417349127891016}, "confidence": 0.4125138184752891, "input_tokens": 73, "latency_ms": 15.211104000002251} +{"id": "g0014-conta_explicacao-curto_neutro-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.09113168495760876, "conta_vencimento": 0.016000963360047856, "conta_explicacao": 0.25874149172820265, "conta_pagamento_confirmacao": 0.09704790029372516, "conta_segunda_via": 0.11503769178783523, "conta_debito_automatico_digital": 0.023434889866684436, "plano_consulta": 0.047999451637281344, "sem_correspondencia": 0.3506059263686146}, "confidence": 0.3506059263686146, "input_tokens": 32, "latency_ms": 16.68368800000053} +{"id": "g0014-conta_explicacao-curto_neutro-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.16431290423915004, "conta_pagamento_confirmacao": 0.08044170094169395, "conta_contestacao": 0.08093764885460142, "conta_vencimento": 0.01004490939574732, "recarga_saldo": 0.008496161815357787, "seguranca_fraude": 0.02671329201655023, "conta_segunda_via": 0.07942494997823223, "recarga_realizar": 0.006231137280113156, "conta_debito_automatico_digital": 0.014328022934485943, "plano_consulta": 0.12527852151247718, "plano_troca": 0.013974365282935311, "sem_correspondencia": 0.38981638574865546}, "confidence": 0.38981638574865546, "input_tokens": 33, "latency_ms": 22.805099999999356} +{"id": "g0014-conta_explicacao-curto_neutro-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.02770352165711499, "plano_consulta": 0.16015504233474126, "roaming_pacote": 0.00839627530632239, "conta_pagamento_confirmacao": 0.07491113214092321, "conta_explicacao": 0.0754122805415138, "beneficios_consulta": 0.13938064814804782, "conta_segunda_via": 0.08921951018135268, "roaming_duvida": 0.015053830046446774, "reclamacao_atendimento": 0.05423929147042631, "conta_vencimento": 0.006672542048593574, "conta_contestacao": 0.03042378822629615, "conta_debito_automatico_digital": 0.04029430804650822, "marketplace_pedido": 0.028133161248081153, "plano_nova_linha": 0.019598068587303806, "suporte_configuracao": 0.01705481477384766, "sem_correspondencia": 0.2133517852424802}, "confidence": 0.2133517852424802, "input_tokens": 32, "latency_ms": 31.012345000021924} +{"id": "g0014-conta_explicacao-curto_neutro-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0030857704782338473, "plano_consulta": 0.05344220739093732, "conta_explicacao": 0.12848037759509756, "bonus_nao_recebido": 0.018488442925602474, "conta_debito_automatico_digital": 0.018238995619170972, "atendimento_humano": 0.05508477360077294, "plano_troca": 0.008919050178833229, "conta_pagamento_confirmacao": 0.05692822981959334, "desconto_retencao": 0.021304587363574334, "conta_contestacao": 0.0831543821220653, "conta_vencimento": 0.014396597943008786, "marketplace_compra": 0.026232693912377706, "conta_segunda_via": 0.10081802526863207, "fidelidade_pontos": 0.03091644003876227, "seguranca_fraude": 0.05948732549611509, "sem_correspondencia": 0.3210221002472228}, "confidence": 0.3210221002472228, "input_tokens": 33, "latency_ms": 30.108156000011377} +{"id": "g0014-conta_explicacao-curto_neutro-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06336787757594031, "conta_contestacao": 0.09207088765132268, "conta_explicacao": 0.1151729166045009, "sem_correspondencia": 0.7293883181682361}, "confidence": 0.7293883181682361, "input_tokens": 31, "latency_ms": 16.296763000013925} +{"id": "g0014-conta_explicacao-curto_neutro-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.17238526894207043, "plano_consulta": 0.08691946093293053, "conta_contestacao": 0.0719572278873165, "sem_correspondencia": 0.6687380422376825}, "confidence": 0.6687380422376825, "input_tokens": 36, "latency_ms": 15.842007000003377} +{"id": "g0014-conta_explicacao-curto_neutro-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.1406031899378892, "plano_consulta": 0.0649229237781064, "conta_contestacao": 0.1337426056616979, "sem_correspondencia": 0.6607312806223065}, "confidence": 0.6607312806223065, "input_tokens": 39, "latency_ms": 15.44476700001951} +{"id": "g0014-conta_explicacao-curto_neutro-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.28491890005888193, "plano_consulta": 0.08124908683822919, "conta_explicacao": 0.23698396627628854, "sem_correspondencia": 0.39684804682660035}, "confidence": 0.39684804682660035, "input_tokens": 33, "latency_ms": 15.414870000000747} +{"id": "g0014-conta_explicacao-curto_neutro-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08925574272871017, "plano_consulta": 0.17094291746616364, "conta_explicacao": 0.117499940097332, "sem_correspondencia": 0.6223013997077942}, "confidence": 0.6223013997077942, "input_tokens": 34, "latency_ms": 15.072300000014138} +{"id": "g0014-conta_explicacao-curto_neutro-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.12290134160736195, "marketplace_pedido": 0.03571727836967313, "recarga_realizar": 0.005957880464794352, "conta_contestacao": 0.09390352574550824, "conta_segunda_via": 0.06577399308734859, "conta_debito_automatico_digital": 0.027415340498219174, "conta_vencimento": 0.00788285482416863, "bonus_nao_recebido": 0.02658460263243101, "plano_consulta": 0.08305419155203829, "negociacao_religacao": 0.010238116506952584, "conta_pagamento_confirmacao": 0.056653085542044235, "seguranca_perda_roubo": 0.05445235169329709, "cadastro_atualizacao": 0.044642436812868724, "roaming_duvida": 0.01585573128751928, "internet_problema_conexao": 0.03971357977297847, "sem_correspondencia": 0.30925368960279626}, "confidence": 0.30925368960279626, "input_tokens": 34, "latency_ms": 30.72566299999835} +{"id": "g0014-conta_explicacao-curto_neutro-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.09067049706979187, "conta_explicacao": 0.21375781496761195, "seguranca_perda_roubo": 0.029155923325157942, "conta_segunda_via": 0.09110757793400044, "atendimento_humano": 0.053374324491008415, "conta_debito_automatico_digital": 0.016587946718446413, "conta_pagamento_confirmacao": 0.07396187702158351, "internet_consumo": 0.06951672648560932, "conta_vencimento": 0.013133585575349495, "marketplace_compra": 0.03854616022246107, "conta_contestacao": 0.059596196372026546, "sem_correspondencia": 0.250591369816953}, "confidence": 0.250591369816953, "input_tokens": 33, "latency_ms": 23.19228999999723} +{"id": "g0014-conta_explicacao-curto_neutro-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08627747680040093, "conta_explicacao": 0.08038764387080338, "plano_consulta": 0.08235683230789875, "sem_correspondencia": 0.7509780470208969}, "confidence": 0.7509780470208969, "input_tokens": 33, "latency_ms": 15.250686000001679} +{"id": "g0018-conta_explicacao-emocional-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.07661017051882159, "plano_consulta": 0.05531652287202847, "conta_debito_automatico_digital": 0.02202828048363779, "conta_explicacao": 0.21502703488346292, "conta_contestacao": 0.0953705686015186, "conta_vencimento": 0.015139169101992164, "conta_segunda_via": 0.04554893834204116, "sem_correspondencia": 0.4749593151964973}, "confidence": 0.4749593151964973, "input_tokens": 48, "latency_ms": 17.194525999997268} +{"id": "g0018-conta_explicacao-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_religacao": 0.01055608555853595, "conta_vencimento": 0.0100941533046706, "troca_numero": 0.003987850932873959, "fidelidade_resgate": 0.011468996781889939, "parceiros_ofertas": 0.059027118189609235, "conta_pagamento_confirmacao": 0.15955124178773114, "plano_consulta": 0.07556866562357208, "marketplace_pedido": 0.054146444194878046, "vas_consulta": 0.2678247288663627, "portabilidade": 0.012718961082550804, "vas_cancelamento": 0.0086292434873864, "conta_segunda_via": 0.06377789876723401, "conta_debito_automatico_digital": 0.029895405060928956, "suporte_configuracao": 0.017184702015328096, "conta_contestacao": 0.0592245883701179, "sem_correspondencia": 0.15634391597633016}, "confidence": 0.2678247288663627, "input_tokens": 43, "latency_ms": 30.363136000005397} +{"id": "g0018-conta_explicacao-emocional-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.07543057779750427, "conta_contestacao": 0.16165494557496282, "conta_explicacao": 0.1717226615908147, "sem_correspondencia": 0.5911918150367182}, "confidence": 0.5911918150367182, "input_tokens": 48, "latency_ms": 15.160339999994221} +{"id": "g0018-conta_explicacao-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"fidelidade_pontos": 0.155664336254716, "suporte_sem_sinal": 0.10690399025357908, "conta_pagamento_confirmacao": 0.057552425793854514, "internet_pacote_adicional": 0.19953414361080865, "marketplace_compra": 0.041023331727787576, "negociacao_divida": 0.01301263803076279, "fidelidade_resgate": 0.020927108366240704, "conta_debito_automatico_digital": 0.018071142561108013, "cancelamento_linha": 0.004551241540392697, "plano_consulta": 0.04432117469464652, "troca_numero": 0.003112621537273185, "conta_contestacao": 0.08207659988775841, "desconto_retencao": 0.011950169428410958, "conta_segunda_via": 0.05359432729010778, "conta_vencimento": 0.008521806262189105, "sem_correspondencia": 0.179182942760364}, "confidence": 0.19953414361080865, "input_tokens": 41, "latency_ms": 29.688509999999724} +{"id": "g0018-conta_explicacao-emocional-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"beneficios_consulta": 0.06108582420780242, "conta_pagamento_confirmacao": 0.1101943408613761, "conta_explicacao": 0.16606356280885434, "troca_numero": 0.005818291594359519, "conta_contestacao": 0.061419636297131125, "plano_consulta": 0.0708131942470241, "conta_vencimento": 0.008810408454436848, "seguranca_fraude": 0.059762306789692056, "conta_segunda_via": 0.04259305467173948, "vas_consulta": 0.13451539042645783, "negociacao_divida": 0.01383699017500966, "reclamacao_atendimento": 0.05047948681972682, "conta_debito_automatico_digital": 0.016564263108020012, "vas_contratacao": 0.01067415909224264, "seguranca_perda_roubo": 0.056129273288553924, "sem_correspondencia": 0.13123981715757316}, "confidence": 0.16606356280885434, "input_tokens": 45, "latency_ms": 31.167895999999473} +{"id": "g0018-conta_explicacao-emocional-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.10058937631620579, "vas_contratacao": 0.011702870495617934, "conta_explicacao": 0.12200467040548504, "roaming_cobranca": 0.005787135337653729, "conta_vencimento": 0.009104957243746034, "marketplace_pedido": 0.048279592871882195, "conta_debito_automatico_digital": 0.033308388159835695, "conta_segunda_via": 0.10603253230352261, "plano_consulta": 0.05139998928527304, "conta_contestacao": 0.08155200217654937, "troca_numero": 0.0037496810909812784, "sem_correspondencia": 0.42648880431324726}, "confidence": 0.42648880431324726, "input_tokens": 44, "latency_ms": 23.178376000004164} +{"id": "g0018-conta_explicacao-emocional-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.14619057386902257, "conta_pagamento_confirmacao": 0.10639374732324086, "internet_consumo": 0.049029563048495046, "plano_consulta": 0.08005110380827239, "conta_segunda_via": 0.11845741368965419, "cadastro_atualizacao": 0.028268311133249218, "conta_contestacao": 0.06090149991201854, "recarga_realizar": 0.004055860645104263, "troca_numero": 0.0037277545599916327, "conta_vencimento": 0.008927225465893708, "plano_troca": 0.007044483899172431, "seguranca_perda_roubo": 0.0349330282547406, "conta_debito_automatico_digital": 0.014490595043687623, "parceiros_ofertas": 0.0784220642726923, "suporte_sem_sinal": 0.10057441958552057, "sem_correspondencia": 0.15853235548924405}, "confidence": 0.15853235548924405, "input_tokens": 39, "latency_ms": 30.33472400002779} +{"id": "g0018-conta_explicacao-emocional-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.12638152612002762, "vas_contratacao": 0.012882722939102751, "conta_explicacao": 0.13896667381374447, "conta_vencimento": 0.0059590211462448904, "plano_consulta": 0.11237890552649153, "conta_debito_automatico_digital": 0.010760614202500011, "reclamacao_atendimento": 0.13871006092746024, "plano_nova_linha": 0.01196230339601403, "negociacao_religacao": 0.011315500826072146, "conta_pagamento_confirmacao": 0.040125390714425696, "conta_contestacao": 0.06662163607341907, "sem_correspondencia": 0.32393564431449756}, "confidence": 0.32393564431449756, "input_tokens": 45, "latency_ms": 23.911133000012796} +{"id": "g0018-conta_explicacao-emocional-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.15364516813620424, "conta_contestacao": 0.12531697376617867, "conta_explicacao": 0.16454047964392662, "sem_correspondencia": 0.5564973784536904}, "confidence": 0.5564973784536904, "input_tokens": 40, "latency_ms": 14.899537000019336} +{"id": "g0018-conta_explicacao-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.008743975541570512, "plano_consulta": 0.08315389822153153, "conta_vencimento": 0.005926687426333241, "vas_cancelamento": 0.004528229243981164, "conta_pagamento_confirmacao": 0.07871872393768649, "internet_pacote_adicional": 0.3680855728671117, "negociacao_religacao": 0.009652502157430338, "conta_segunda_via": 0.018725581959819132, "recarga_realizar": 0.0031533095418298566, "conta_debito_automatico_digital": 0.006966277674583107, "conta_contestacao": 0.07542205055306939, "sem_correspondencia": 0.3369231908750535}, "confidence": 0.3680855728671117, "input_tokens": 40, "latency_ms": 22.622202000007974} +{"id": "g0018-conta_explicacao-emocional-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.17061451498538688, "marketplace_compra": 0.02649490414384283, "recarga_realizar": 0.005195520480797898, "conta_explicacao": 0.06598601653112977, "plano_troca": 0.01080079030824913, "conta_contestacao": 0.10993801328666261, "plano_consulta": 0.08667655503091282, "negociacao_divida": 0.010940755056152128, "conta_vencimento": 0.008581374052359175, "negociacao_religacao": 0.008967329969289008, "conta_debito_automatico_digital": 0.010097338135893886, "internet_problema_conexao": 0.06647329196477517, "troca_numero": 0.003138653080141457, "conta_pagamento_confirmacao": 0.05191183590857652, "cadastro_atualizacao": 0.04782381771815118, "sem_correspondencia": 0.3163592893476795}, "confidence": 0.3163592893476795, "input_tokens": 44, "latency_ms": 29.94623799997953} +{"id": "g0018-conta_explicacao-emocional-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.08887614425775878, "recarga_saldo": 0.008586430314398647, "conta_explicacao": 0.1971862474585373, "conta_contestacao": 0.09018791573654712, "vas_consulta": 0.06051354054452006, "fidelidade_resgate": 0.017125692869021877, "conta_pagamento_confirmacao": 0.06133327199022409, "conta_debito_automatico_digital": 0.06705794753841682, "beneficios_consulta": 0.07069221383649088, "plano_troca": 0.016467521664191367, "portabilidade": 0.01264370981517998, "conta_vencimento": 0.011751137773425811, "conta_segunda_via": 0.04587161961361478, "suporte_configuracao": 0.019197827708874918, "roaming_duvida": 0.013109491210131597, "sem_correspondencia": 0.219399287668666}, "confidence": 0.219399287668666, "input_tokens": 42, "latency_ms": 30.957037999996828} +{"id": "g0019-conta_explicacao-longo_contexto-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 206, "length_bucket": "longo"}, "pred": "conta_explicacao", "probabilities": {"vas_contratacao": 0.021463470173680724, "marketplace_compra": 0.0636577670035513, "conta_explicacao": 0.29231717692528925, "conta_pagamento_confirmacao": 0.10220666803445665, "plano_consulta": 0.0814490081126968, "cancelamento_linha": 0.004262317831887192, "conta_contestacao": 0.08552811151416413, "roaming_cobranca": 0.014915127988464847, "conta_debito_automatico_digital": 0.023317517321821944, "conta_segunda_via": 0.052841073878911016, "conta_vencimento": 0.0359191404222096, "sem_correspondencia": 0.22212262079286652}, "confidence": 0.29231717692528925, "input_tokens": 90, "latency_ms": 26.37412500001801} +{"id": "g0019-conta_explicacao-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 183, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.0076819418574309, "plano_consulta": 0.03988322873005635, "internet_consumo": 0.039670447604932005, "bonus_nao_recebido": 0.009394414451693327, "conta_debito_automatico_digital": 0.00693594038950824, "vas_contratacao": 0.010689636383784257, "conta_segunda_via": 0.012417454845326859, "internet_pacote_adicional": 0.38726969435311803, "conta_pagamento_confirmacao": 0.07064047251841551, "conta_vencimento": 0.008243218757640773, "conta_contestacao": 0.08545676372092248, "fidelidade_resgate": 0.009410953808818415, "suporte_sem_sinal": 0.12540721531247379, "negociacao_religacao": 0.005781772379544616, "portabilidade": 0.007956282005976194, "sem_correspondencia": 0.17316056288035825}, "confidence": 0.38726969435311803, "input_tokens": 79, "latency_ms": 34.55966200002081} +{"id": "g0019-conta_explicacao-longo_contexto-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.007162732727954055, "marketplace_compra": 0.033012797069609835, "fidelidade_pontos": 0.045867518807970256, "conta_vencimento": 0.013104685930054216, "beneficios_consulta": 0.07423961359619069, "conta_contestacao": 0.1297157590248614, "conta_debito_automatico_digital": 0.05001533164217784, "recarga_saldo": 0.00656669976855716, "cancelamento_linha": 0.004714322401544254, "plano_consulta": 0.09861994796494815, "conta_explicacao": 0.1289521489992144, "marketplace_pedido": 0.0362420799517066, "bonus_nao_recebido": 0.025065914461741747, "conta_segunda_via": 0.04349892329398479, "conta_pagamento_confirmacao": 0.06977556086015281, "sem_correspondencia": 0.2334459634993318}, "confidence": 0.2334459634993318, "input_tokens": 85, "latency_ms": 34.04962999999839} +{"id": "g0019-conta_explicacao-longo_contexto-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 167, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.23554354906082153, "conta_explicacao": 0.18056346476078033, "plano_consulta": 0.1099395602941513, "sem_correspondencia": 0.4739534258842468}, "confidence": 0.4739534258842468, "input_tokens": 79, "latency_ms": 15.336716999996725} +{"id": "g0019-conta_explicacao-longo_contexto-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 164, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0613749819851943, "conta_segunda_via": 0.09602082681690798, "conta_pagamento_confirmacao": 0.046267730028200095, "plano_consulta": 0.06849845613629763, "conta_contestacao": 0.04787757700476459, "conta_explicacao": 0.21205984411488957, "conta_vencimento": 0.026970418622221364, "sem_correspondencia": 0.44093016529152446}, "confidence": 0.44093016529152446, "input_tokens": 74, "latency_ms": 19.7554279999963} +{"id": "g0019-conta_explicacao-longo_contexto-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 188, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.20204089224452437, "plano_consulta": 0.0565189187658397, "conta_vencimento": 0.009367990141742106, "conta_segunda_via": 0.06137222315550573, "conta_pagamento_confirmacao": 0.08301573099820046, "conta_debito_automatico_digital": 0.009803142225127945, "conta_contestacao": 0.16786427498848994, "sem_correspondencia": 0.4100168274805697}, "confidence": 0.4100168274805697, "input_tokens": 82, "latency_ms": 19.69022200000836} +{"id": "g0019-conta_explicacao-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 190, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.14396021735401418, "conta_debito_automatico_digital": 0.04418377129475729, "plano_consulta": 0.10415260447094918, "seguranca_perda_roubo": 0.03256595353106843, "conta_vencimento": 0.039415283908974794, "conta_segunda_via": 0.0762179545012235, "vas_contratacao": 0.019867063900855, "conta_pagamento_confirmacao": 0.1316659538819908, "recarga_realizar": 0.011828983995771826, "fidelidade_pontos": 0.035957450595625155, "vas_cancelamento": 0.016429524107767022, "sem_correspondencia": 0.34375523845700284}, "confidence": 0.34375523845700284, "input_tokens": 84, "latency_ms": 25.616976000009117} +{"id": "g0019-conta_explicacao-longo_contexto-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"conta_vencimento": 0.0161626457190083, "fidelidade_pontos": 0.01800128703383295, "internet_pacote_adicional": 0.08800911510772254, "conta_debito_automatico_digital": 0.015549980726697641, "conta_segunda_via": 0.01998507870301454, "recarga_realizar": 0.004048790944831455, "marketplace_pedido": 0.018962542354491838, "reclamacao_atendimento": 0.04055427177234896, "conta_contestacao": 0.08976202072553978, "plano_consulta": 0.24050485560829638, "conta_pagamento_confirmacao": 0.07693462381902041, "conta_explicacao": 0.18406628809389694, "bonus_nao_recebido": 0.014433360305274364, "portabilidade": 0.00794369200391579, "roaming_cobranca": 0.005126624573436432, "sem_correspondencia": 0.15995482250867166}, "confidence": 0.24050485560829638, "input_tokens": 78, "latency_ms": 33.450579999993124} +{"id": "g0019-conta_explicacao-longo_contexto-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 180, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1529220984256893, "conta_pagamento_confirmacao": 0.10551928298232803, "conta_vencimento": 0.011820070797803128, "conta_explicacao": 0.16023578227269, "conta_segunda_via": 0.08893978860794868, "conta_debito_automatico_digital": 0.03531566367494058, "plano_consulta": 0.09147898380395722, "sem_correspondencia": 0.3537683294346431}, "confidence": 0.3537683294346431, "input_tokens": 78, "latency_ms": 20.13531500000454} +{"id": "g0019-conta_explicacao-longo_contexto-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.21013449890791608, "recarga_nao_creditada": 0.004731238990403256, "conta_explicacao": 0.1708763452446632, "conta_debito_automatico_digital": 0.008484590173492085, "conta_vencimento": 0.039837622590090965, "conta_pagamento_confirmacao": 0.09099915952069446, "conta_contestacao": 0.09585558969006325, "internet_consumo": 0.018062761705305443, "plano_consulta": 0.038223335036220246, "cancelamento_linha": 0.003207355154943664, "atendimento_humano": 0.07571902399334328, "sem_correspondencia": 0.24386847899286407}, "confidence": 0.24386847899286407, "input_tokens": 80, "latency_ms": 24.21574900000678} +{"id": "g0019-conta_explicacao-longo_contexto-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.16220349798516176, "plano_consulta": 0.10369548665115923, "conta_explicacao": 0.2013230264778298, "sem_correspondencia": 0.5327779888858493}, "confidence": 0.5327779888858493, "input_tokens": 74, "latency_ms": 15.268802000008463} +{"id": "g0019-conta_explicacao-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_vencimento": 0.005995532101315652, "fidelidade_pontos": 0.015383672814592003, "conta_contestacao": 0.10317792806249775, "suporte_chip_esim": 0.003391463085269668, "suporte_sem_sinal": 0.10833067475680457, "plano_consulta": 0.06844023162568319, "conta_debito_automatico_digital": 0.009998590955603907, "desconto_retencao": 0.01170278263194713, "vas_contratacao": 0.014553833721836848, "internet_problema_conexao": 0.01323093107026433, "internet_pacote_adicional": 0.3948037065276288, "vas_cancelamento": 0.009300718400300475, "seguranca_perda_roubo": 0.0341660134254145, "conta_segunda_via": 0.015478799958718198, "conta_pagamento_confirmacao": 0.04239850583458886, "sem_correspondencia": 0.14964661502753415}, "confidence": 0.3948037065276288, "input_tokens": 87, "latency_ms": 35.527502999997296} +{"id": "g0025-conta_vencimento-emocional-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.22783775033479836, "conta_segunda_via": 0.03530806583480365, "conta_contestacao": 0.07879639211455455, "sem_correspondencia": 0.6580577917158434}, "confidence": 0.6580577917158434, "input_tokens": 75, "latency_ms": 15.848086000005424} +{"id": "g0025-conta_vencimento-emocional-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.07796891931197356, "conta_vencimento": 0.22921921761110758, "suporte_chip_esim": 0.016483359361207622, "portabilidade": 0.011587363894409166, "beneficios_consulta": 0.09330949369771348, "internet_pacote_adicional": 0.11274264973364365, "conta_explicacao": 0.07183120540199364, "cancelamento_linha": 0.026506532502022742, "negociacao_religacao": 0.01876600868449191, "conta_segunda_via": 0.039950606263207955, "vas_consulta": 0.06367702161634103, "fidelidade_resgate": 0.014636370639655538, "conta_debito_automatico_digital": 0.007992982089382246, "desconto_retencao": 0.029193871294214666, "conta_contestacao": 0.03307439079001751, "sem_correspondencia": 0.15306000710861772}, "confidence": 0.22921921761110758, "input_tokens": 65, "latency_ms": 31.577502999994067} +{"id": "g0025-conta_vencimento-emocional-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 145, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.15315453779489985, "conta_explicacao": 0.0640628415349072, "conta_contestacao": 0.052484687662146465, "conta_debito_automatico_digital": 0.012265304160608463, "conta_vencimento": 0.26860910779148855, "negociacao_divida": 0.01597685374308775, "internet_pacote_adicional": 0.11796212251280491, "portabilidade": 0.011617133447980198, "conta_pagamento_confirmacao": 0.04914267384047934, "suporte_configuracao": 0.019982529897161434, "vas_contratacao": 0.012756255514716057, "sem_correspondencia": 0.2219859520997198}, "confidence": 0.26860910779148855, "input_tokens": 73, "latency_ms": 25.220708000006198} +{"id": "g0025-conta_vencimento-emocional-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.2749662812552253, "cadastro_atualizacao": 0.035964084433749134, "seguranca_perda_roubo": 0.01350205168835104, "conta_explicacao": 0.05298546178671138, "vas_cancelamento": 0.0074620585290646494, "desconto_retencao": 0.017103274138315895, "reclamacao_atendimento": 0.08995227147625035, "parceiros_ofertas": 0.07268468595185398, "conta_debito_automatico_digital": 0.016960468854029756, "conta_pagamento_confirmacao": 0.04850457066922046, "conta_contestacao": 0.050136419251690496, "marketplace_compra": 0.025839205051552717, "suporte_chip_esim": 0.03334562992728627, "suporte_configuracao": 0.02758840587127792, "conta_segunda_via": 0.023996905498076926, "sem_correspondencia": 0.2090082256173437}, "confidence": 0.2749662812552253, "input_tokens": 68, "latency_ms": 33.86310900000922} +{"id": "g0025-conta_vencimento-emocional-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 137, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.0122893611770361, "plano_nova_linha": 0.007975492678422898, "conta_vencimento": 0.3769233549371953, "conta_debito_automatico_digital": 0.021750295676525748, "conta_contestacao": 0.04811156199945224, "conta_segunda_via": 0.07640116711594926, "fidelidade_pontos": 0.015718925846770853, "desconto_retencao": 0.018760906654714, "conta_pagamento_confirmacao": 0.08309427702954034, "conta_explicacao": 0.07888473621773827, "marketplace_pedido": 0.043789699959129, "sem_correspondencia": 0.216300220707526}, "confidence": 0.3769233549371953, "input_tokens": 62, "latency_ms": 24.361762000012277} +{"id": "g0025-conta_vencimento-emocional-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.3770321513226859, "conta_contestacao": 0.05860475022259682, "conta_segunda_via": 0.02392411920018393, "sem_correspondencia": 0.5404389792545333}, "confidence": 0.5404389792545333, "input_tokens": 63, "latency_ms": 15.210762000009481} +{"id": "g0025-conta_vencimento-emocional-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.1379790969923114, "recarga_saldo": 0.006251828120820162, "conta_contestacao": 0.06825243271916716, "marketplace_compra": 0.03680112766219255, "troca_numero": 0.003015358381960685, "bonus_nao_recebido": 0.013123434681688603, "marketplace_pedido": 0.02927017169445898, "conta_explicacao": 0.06739661428627688, "internet_pacote_adicional": 0.11229369595972119, "atendimento_humano": 0.09141476156388285, "conta_pagamento_confirmacao": 0.10963093282937231, "conta_debito_automatico_digital": 0.01956579930344216, "fidelidade_resgate": 0.012708377717404556, "conta_segunda_via": 0.08986042136339213, "parceiros_ofertas": 0.034469229931246376, "sem_correspondencia": 0.16796671679266198}, "confidence": 0.16796671679266198, "input_tokens": 63, "latency_ms": 30.888242000003174} +{"id": "g0025-conta_vencimento-emocional-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.049754031298869926, "desconto_retencao": 0.018913785554822413, "conta_vencimento": 0.29006577519246624, "conta_debito_automatico_digital": 0.008251001489745351, "conta_segunda_via": 0.027451867208408032, "conta_contestacao": 0.041767881167285886, "conta_pagamento_confirmacao": 0.034808167651477824, "sem_correspondencia": 0.5289874904369244}, "confidence": 0.5289874904369244, "input_tokens": 60, "latency_ms": 17.953217000012955} +{"id": "g0025-conta_vencimento-emocional-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.15574535771015666, "conta_explicacao": 0.06689753402089012, "reclamacao_atendimento": 0.10802181840321558, "plano_consulta": 0.07973746977673137, "conta_pagamento_confirmacao": 0.0786075817754704, "conta_contestacao": 0.05177632733744474, "conta_segunda_via": 0.05354024484811419, "conta_debito_automatico_digital": 0.013753840738219695, "portabilidade": 0.015525163194700601, "seguranca_perda_roubo": 0.01913552177828417, "conta_vencimento": 0.16577503131453422, "sem_correspondencia": 0.1914841091022383}, "confidence": 0.1914841091022383, "input_tokens": 63, "latency_ms": 24.581372999989526} +{"id": "g0025-conta_vencimento-emocional-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.06464224453215847, "conta_vencimento": 0.5097493643257625, "conta_contestacao": 0.054263816496666145, "sem_correspondencia": 0.3713445746454129}, "confidence": 0.5097493643257625, "input_tokens": 58, "latency_ms": 15.407393000003822} +{"id": "g0025-conta_vencimento-emocional-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.08208007812395408, "conta_debito_automatico_digital": 0.01199902457374897, "internet_consumo": 0.01610409037390768, "conta_segunda_via": 0.051839308792973826, "conta_explicacao": 0.08332371409086059, "conta_contestacao": 0.06447916988778149, "conta_vencimento": 0.42066217921131754, "sem_correspondencia": 0.2695124349454558}, "confidence": 0.42066217921131754, "input_tokens": 62, "latency_ms": 17.5019280000015} +{"id": "g0025-conta_vencimento-emocional-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.31765641963414537, "conta_pagamento_confirmacao": 0.04939189429061381, "conta_segunda_via": 0.029539144786487417, "roaming_pacote": 0.006606473421328904, "conta_contestacao": 0.04815391330033945, "conta_debito_automatico_digital": 0.01116803632905988, "conta_explicacao": 0.09232409811322517, "sem_correspondencia": 0.4451600201248}, "confidence": 0.4451600201248, "input_tokens": 73, "latency_ms": 17.984126000015976} +{"id": "g0026-conta_vencimento-longo_contexto-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.3632789823168592, "conta_segunda_via": 0.04786565864186243, "conta_contestacao": 0.08249077884487227, "sem_correspondencia": 0.5063645801964061}, "confidence": 0.5063645801964061, "input_tokens": 70, "latency_ms": 15.408414999996012} +{"id": "g0026-conta_vencimento-longo_contexto-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0885983422593394, "conta_vencimento": 0.300812403058174, "cadastro_atualizacao": 0.12750574091410885, "conta_contestacao": 0.042061683695352424, "conta_explicacao": 0.06583168661232904, "conta_debito_automatico_digital": 0.01660838984343776, "conta_segunda_via": 0.04753189587751729, "sem_correspondencia": 0.3110498577397412}, "confidence": 0.3110498577397412, "input_tokens": 67, "latency_ms": 18.021547999978793} +{"id": "g0026-conta_vencimento-longo_contexto-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.2433540068656443, "recarga_nao_creditada": 0.011093010840297842, "negociacao_divida": 0.0389122017026065, "recarga_realizar": 0.0067085422755069025, "conta_debito_automatico_digital": 0.011999827576791144, "conta_contestacao": 0.08831852443507665, "plano_consulta": 0.06671756894313549, "seguranca_perda_roubo": 0.03654897425725208, "conta_explicacao": 0.058707642992239156, "roaming_pacote": 0.0067072407521331185, "seguranca_fraude": 0.039059309699765274, "conta_segunda_via": 0.06594173248983759, "parceiros_ofertas": 0.06869085532909115, "internet_problema_conexao": 0.016729145353260994, "conta_pagamento_confirmacao": 0.10279727580475596, "sem_correspondencia": 0.13771414068260585}, "confidence": 0.2433540068656443, "input_tokens": 66, "latency_ms": 31.510293000025058} +{"id": "g0026-conta_vencimento-longo_contexto-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0793770652061303, "conta_pagamento_confirmacao": 0.05866888356712733, "conta_contestacao": 0.039528080619389956, "conta_debito_automatico_digital": 0.012922741893954544, "conta_vencimento": 0.23582858615927446, "conta_segunda_via": 0.042007514713577006, "suporte_chip_esim": 0.008127865646477134, "sem_correspondencia": 0.5235392621940693}, "confidence": 0.5235392621940693, "input_tokens": 65, "latency_ms": 19.979938999995284} +{"id": "g0026-conta_vencimento-longo_contexto-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.07381173652099457, "seguranca_fraude": 0.02288363030865137, "conta_debito_automatico_digital": 0.04603407707291884, "beneficios_consulta": 0.08851191767347212, "plano_troca": 0.021948966188679968, "cancelamento_linha": 0.004127154881275143, "conta_vencimento": 0.30483551507589063, "conta_pagamento_confirmacao": 0.07584991726177168, "portabilidade": 0.014510860976297776, "suporte_sem_sinal": 0.09940705767578943, "conta_contestacao": 0.024322300107380557, "roaming_cobranca": 0.003790413798429971, "conta_segunda_via": 0.0201282455344691, "negociacao_divida": 0.0151526902830007, "cadastro_atualizacao": 0.052691200353395924, "sem_correspondencia": 0.13199431628758224}, "confidence": 0.30483551507589063, "input_tokens": 55, "latency_ms": 31.48289399999271} +{"id": "g0026-conta_vencimento-longo_contexto-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.09155329564124864, "vas_consulta": 0.15441203534412107, "suporte_sem_sinal": 0.056991224785098354, "troca_numero": 0.004985511437598459, "fidelidade_pontos": 0.01333579643325703, "cadastro_atualizacao": 0.05338563169183519, "conta_vencimento": 0.18373322983110665, "internet_pacote_adicional": 0.08381136733156597, "conta_segunda_via": 0.07942255055834908, "conta_debito_automatico_digital": 0.009115488514629348, "recarga_saldo": 0.008682394634736185, "seguranca_fraude": 0.019820644124223553, "conta_contestacao": 0.03788608787459931, "internet_problema_conexao": 0.022896912567327232, "conta_pagamento_confirmacao": 0.03555043510250991, "sem_correspondencia": 0.144417394127794}, "confidence": 0.18373322983110665, "input_tokens": 68, "latency_ms": 32.913361999987956} +{"id": "g0026-conta_vencimento-longo_contexto-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"suporte_sem_sinal": 0.12285559268397293, "conta_segunda_via": 0.05308780614750964, "conta_explicacao": 0.08461194008291323, "conta_debito_automatico_digital": 0.01497750963013184, "conta_pagamento_confirmacao": 0.14815459124488392, "conta_vencimento": 0.3062058486146842, "conta_contestacao": 0.03557901197083891, "sem_correspondencia": 0.23452769962506534}, "confidence": 0.3062058486146842, "input_tokens": 61, "latency_ms": 18.066488000016534} +{"id": "g0026-conta_vencimento-longo_contexto-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.4174563695572115, "conta_segunda_via": 0.048038033158578845, "conta_contestacao": 0.09499154487602716, "sem_correspondencia": 0.4395140524081825}, "confidence": 0.4395140524081825, "input_tokens": 59, "latency_ms": 15.13760200001002} +{"id": "g0026-conta_vencimento-longo_contexto-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_debito_automatico_digital": 0.0647674154060328, "seguranca_fraude": 0.035267305693913474, "conta_contestacao": 0.073418417994965, "reclamacao_atendimento": 0.04815263310413502, "conta_explicacao": 0.07258252997027251, "conta_pagamento_confirmacao": 0.13072518018191717, "conta_segunda_via": 0.04972524565854585, "internet_consumo": 0.02640139298652035, "conta_vencimento": 0.23213538266442157, "plano_consulta": 0.04779284086896096, "internet_problema_conexao": 0.007690498956543937, "sem_correspondencia": 0.21134115651377133}, "confidence": 0.23213538266442157, "input_tokens": 66, "latency_ms": 25.645666999992045} +{"id": "g0026-conta_vencimento-longo_contexto-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.1523175984683001, "conta_explicacao": 0.09097397182856962, "conta_contestacao": 0.0636362892744966, "conta_pagamento_confirmacao": 0.04946336039001789, "fidelidade_resgate": 0.01607470615967722, "conta_debito_automatico_digital": 0.008871031988916584, "conta_vencimento": 0.2979834682417436, "sem_correspondencia": 0.32067957364827837}, "confidence": 0.32067957364827837, "input_tokens": 59, "latency_ms": 17.291616999983717} +{"id": "g0026-conta_vencimento-longo_contexto-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.2325664969423275, "conta_contestacao": 0.06764602840683591, "seguranca_perda_roubo": 0.011129696217548422, "portabilidade": 0.02816441357385906, "atendimento_humano": 0.05384095528579059, "desconto_retencao": 0.022174787364882827, "internet_problema_conexao": 0.06885834221026185, "beneficios_consulta": 0.08549354452320004, "conta_explicacao": 0.06893340681176828, "suporte_sem_sinal": 0.08497411983251797, "conta_debito_automatico_digital": 0.016008995898306726, "bonus_nao_recebido": 0.005118090329566574, "conta_segunda_via": 0.03592231219987003, "conta_pagamento_confirmacao": 0.06806881906461096, "marketplace_pedido": 0.028436587015579204, "sem_correspondencia": 0.12266340432307406}, "confidence": 0.2325664969423275, "input_tokens": 69, "latency_ms": 32.878753000005645} +{"id": "g0026-conta_vencimento-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.14633786242193395, "conta_contestacao": 0.10088306364765573, "conta_segunda_via": 0.08825161790097899, "sem_correspondencia": 0.6645274560294313}, "confidence": 0.6645274560294313, "input_tokens": 62, "latency_ms": 15.38905999998974} +{"id": "g0027-conta_vencimento-indireto_multiplo-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 182, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.30314861260007336, "suporte_chip_esim": 0.02368789796552556, "conta_contestacao": 0.06947750261721189, "conta_pagamento_confirmacao": 0.058321257091401735, "conta_segunda_via": 0.05999987281859537, "conta_explicacao": 0.09877070306234383, "conta_debito_automatico_digital": 0.01671084308161974, "sem_correspondencia": 0.36988331076322856}, "confidence": 0.36988331076322856, "input_tokens": 75, "latency_ms": 20.432544999977154} +{"id": "g0027-conta_vencimento-indireto_multiplo-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.07344899958753168, "reclamacao_atendimento": 0.08272475622132562, "portabilidade": 0.01040228533406024, "conta_contestacao": 0.04751218037311828, "cadastro_atualizacao": 0.05668656440886826, "seguranca_fraude": 0.01607991544034462, "conta_debito_automatico_digital": 0.01609413859848558, "bonus_nao_recebido": 0.005520456851378514, "marketplace_pedido": 0.027902017850071847, "conta_explicacao": 0.04719458447889365, "negociacao_divida": 0.013169681451004236, "conta_segunda_via": 0.058892509926365307, "beneficios_consulta": 0.16713970642741288, "fidelidade_pontos": 0.018498420431070087, "conta_vencimento": 0.19100390081148189, "sem_correspondencia": 0.1677298818085873}, "confidence": 0.19100390081148189, "input_tokens": 52, "latency_ms": 31.747093999996423} +{"id": "g0027-conta_vencimento-indireto_multiplo-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 171, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.006367726121014008, "conta_segunda_via": 0.09627134900729202, "conta_debito_automatico_digital": 0.029830198123804892, "conta_vencimento": 0.19965053685725498, "conta_explicacao": 0.10257236449365316, "recarga_nao_creditada": 0.0134367791045372, "seguranca_perda_roubo": 0.0250993309987846, "conta_contestacao": 0.0760415851390782, "suporte_configuracao": 0.02664395925945872, "internet_problema_conexao": 0.016056518672738773, "conta_pagamento_confirmacao": 0.12333990380775381, "sem_correspondencia": 0.28468974841462963}, "confidence": 0.28468974841462963, "input_tokens": 70, "latency_ms": 25.015902999996342} +{"id": "g0027-conta_vencimento-indireto_multiplo-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.09701790349265502, "plano_consulta": 0.058243046324389265, "conta_contestacao": 0.051930672016620875, "conta_pagamento_confirmacao": 0.05287254838075705, "conta_vencimento": 0.415043521599927, "conta_debito_automatico_digital": 0.022971320061593654, "conta_segunda_via": 0.028876240724753175, "sem_correspondencia": 0.27304474739930396}, "confidence": 0.415043521599927, "input_tokens": 73, "latency_ms": 18.514643999992586} +{"id": "g0027-conta_vencimento-indireto_multiplo-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.00553305479239157, "bonus_nao_recebido": 0.014304292015246883, "conta_vencimento": 0.23160935334389854, "conta_pagamento_confirmacao": 0.05775597913454528, "conta_contestacao": 0.09507070978919056, "conta_explicacao": 0.06052196240554103, "marketplace_compra": 0.042283302933040556, "conta_segunda_via": 0.05326595018483083, "recarga_nao_creditada": 0.005424121718969747, "suporte_sem_sinal": 0.1621310668628012, "conta_debito_automatico_digital": 0.01450872755959223, "sem_correspondencia": 0.2575914792599516}, "confidence": 0.2575914792599516, "input_tokens": 54, "latency_ms": 24.1735859999892} +{"id": "g0027-conta_vencimento-indireto_multiplo-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"marketplace_pedido": 0.04519183149267872, "conta_segunda_via": 0.07639402199809914, "conta_explicacao": 0.06692230836486357, "conta_contestacao": 0.05701126383619621, "seguranca_fraude": 0.016222123440596897, "troca_numero": 0.0012378266582709885, "conta_debito_automatico_digital": 0.014930776822054962, "conta_pagamento_confirmacao": 0.03133505297180423, "recarga_nao_creditada": 0.0009346796744672831, "plano_nova_linha": 0.003634251090043853, "conta_vencimento": 0.5430163246135016, "sem_correspondencia": 0.1431695390374226}, "confidence": 0.5430163246135016, "input_tokens": 73, "latency_ms": 24.371717000008175} +{"id": "g0027-conta_vencimento-indireto_multiplo-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_explicacao": 0.07021307633408932, "internet_pacote_adicional": 0.2615546745508883, "plano_consulta": 0.07032314376803886, "beneficios_consulta": 0.029835540779498012, "suporte_chip_esim": 0.003213549696745041, "vas_consulta": 0.04111403107997454, "conta_debito_automatico_digital": 0.006713985879720714, "recarga_realizar": 0.0020222751274478873, "conta_pagamento_confirmacao": 0.05131475198976911, "reclamacao_atendimento": 0.03183138566913949, "conta_contestacao": 0.0433288615853871, "negociacao_divida": 0.0120520850629086, "conta_vencimento": 0.16627367866749987, "conta_segunda_via": 0.03017252311010813, "suporte_sem_sinal": 0.06367557888711532, "sem_correspondencia": 0.11636085781166966}, "confidence": 0.2615546745508883, "input_tokens": 71, "latency_ms": 33.63968599998657} +{"id": "g0027-conta_vencimento-indireto_multiplo-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.07655517564435513, "suporte_configuracao": 0.02303143532774527, "conta_pagamento_confirmacao": 0.08433078762429648, "conta_vencimento": 0.2702691487062098, "conta_segunda_via": 0.045514776158240663, "vas_contratacao": 0.011320307566180542, "conta_explicacao": 0.05938805490408327, "bonus_nao_recebido": 0.01638325821389633, "conta_debito_automatico_digital": 0.01097598364916485, "fidelidade_pontos": 0.04832768691252214, "internet_problema_conexao": 0.019612382604242928, "sem_correspondencia": 0.33429100268906253}, "confidence": 0.33429100268906253, "input_tokens": 56, "latency_ms": 25.099297999986447} +{"id": "g0027-conta_vencimento-indireto_multiplo-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.3309495547696815, "conta_segunda_via": 0.12055333317975203, "conta_contestacao": 0.1333881507333562, "sem_correspondencia": 0.41510896131721026}, "confidence": 0.41510896131721026, "input_tokens": 67, "latency_ms": 15.937393999990945} +{"id": "g0027-conta_vencimento-indireto_multiplo-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 168, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"vas_cancelamento": 0.003139399794737258, "recarga_nao_creditada": 0.0019567105117298082, "seguranca_perda_roubo": 0.012430186805382167, "marketplace_compra": 0.007291221692400282, "vas_consulta": 0.12609783788369516, "cadastro_atualizacao": 0.026663853625571766, "seguranca_fraude": 0.00996767129881537, "conta_vencimento": 0.1607673102302834, "conta_pagamento_confirmacao": 0.02620142963448269, "roaming_pacote": 0.0015543260905981548, "conta_contestacao": 0.014875119873783295, "negociacao_religacao": 0.003373361054409401, "conta_segunda_via": 0.5054271610092418, "conta_debito_automatico_digital": 0.002457963202008623, "conta_explicacao": 0.021849053947852578, "sem_correspondencia": 0.07594739334500832}, "confidence": 0.5054271610092418, "input_tokens": 70, "latency_ms": 32.96925099999726} +{"id": "g0027-conta_vencimento-indireto_multiplo-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.0034604709608439398, "conta_pagamento_confirmacao": 0.07183865005424334, "conta_segunda_via": 0.05494960621376081, "conta_contestacao": 0.0856584941479928, "conta_debito_automatico_digital": 0.03271039708618063, "seguranca_fraude": 0.041252245944725124, "conta_vencimento": 0.17357184700087486, "conta_explicacao": 0.05813076956497614, "marketplace_pedido": 0.03796185707750847, "suporte_sem_sinal": 0.12795803472228723, "parceiros_ofertas": 0.03767642904850074, "cadastro_atualizacao": 0.03780860980425652, "internet_consumo": 0.044093565949325925, "marketplace_compra": 0.022240706694341188, "negociacao_divida": 0.011988215636913137, "sem_correspondencia": 0.15870010009326915}, "confidence": 0.17357184700087486, "input_tokens": 53, "latency_ms": 31.625479000013} +{"id": "g0027-conta_vencimento-indireto_multiplo-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 187, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.09226730970341278, "conta_vencimento": 0.5020728576387837, "conta_contestacao": 0.04594679429520831, "sem_correspondencia": 0.35971303836259516}, "confidence": 0.5020728576387837, "input_tokens": 79, "latency_ms": 15.434830000003785} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"recarga_realizar": 0.007719163914265929, "suporte_configuracao": 0.009549396630332859, "conta_explicacao": 0.017945206878285744, "bonus_nao_recebido": 0.0020264754125558708, "vas_cancelamento": 0.0021168337218158244, "conta_pagamento_confirmacao": 0.0520741209188042, "conta_vencimento": 0.003416023534866893, "suporte_sem_sinal": 0.04159703670603949, "recarga_nao_creditada": 0.0029938671372692826, "reclamacao_atendimento": 0.02827509370186193, "cancelamento_linha": 0.0029338834468037073, "conta_debito_automatico_digital": 0.741255370463827, "conta_contestacao": 0.011096178073461837, "seguranca_fraude": 0.011951726343710651, "conta_segunda_via": 0.01067310897978063, "sem_correspondencia": 0.0543765141363182}, "confidence": 0.741255370463827, "input_tokens": 67, "latency_ms": 33.38752500002329} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.006877220164005682, "recarga_realizar": 0.005383730243052737, "conta_explicacao": 0.08345409215653936, "conta_contestacao": 0.07252017823978417, "conta_pagamento_confirmacao": 0.0746877236229321, "conta_segunda_via": 0.231965167695524, "conta_debito_automatico_digital": 0.05909682031204407, "sem_correspondencia": 0.4660150675661179}, "confidence": 0.4660150675661179, "input_tokens": 60, "latency_ms": 17.841124999989688} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 121, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 0.009374857974033545, "conta_pagamento_confirmacao": 0.04379060535761435, "conta_segunda_via": 0.017356291587073483, "conta_explicacao": 0.020274026522362404, "internet_pacote_adicional": 0.01839989255908769, "conta_debito_automatico_digital": 0.534348314389814, "plano_consulta": 0.027825020532234544, "conta_contestacao": 0.034837033948393645, "negociacao_religacao": 0.0038351766217762126, "suporte_sem_sinal": 0.08398974770949202, "marketplace_pedido": 0.011023347376381033, "conta_vencimento": 0.0035228596887278757, "reclamacao_atendimento": 0.04867149565668644, "seguranca_fraude": 0.03980288321886304, "cadastro_atualizacao": 0.029885810167782436, "sem_correspondencia": 0.07306263668967722}, "confidence": 0.534348314389814, "input_tokens": 60, "latency_ms": 33.702965999992784} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.6440261218532252, "conta_contestacao": 0.028635421923671845, "conta_segunda_via": 0.03641532516984194, "sem_correspondencia": 0.2909231310532611}, "confidence": 0.6440261218532252, "input_tokens": 64, "latency_ms": 15.603976999983615} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.1631304966180506, "reclamacao_atendimento": 0.04555230301359626, "suporte_sem_sinal": 0.085606152398125, "desconto_retencao": 0.004411162996894212, "conta_explicacao": 0.028890427248455735, "plano_consulta": 0.041770835575152744, "conta_debito_automatico_digital": 0.41549232970389327, "roaming_cobranca": 0.002479895560636231, "conta_contestacao": 0.026171950840757525, "conta_vencimento": 0.002940514638568519, "roaming_pacote": 0.0015374029951405691, "suporte_chip_esim": 0.007642559226720829, "plano_troca": 0.004752136002509687, "portabilidade": 0.014289106275406971, "conta_pagamento_confirmacao": 0.026116883603027424, "sem_correspondencia": 0.12921584330306443}, "confidence": 0.41549232970389327, "input_tokens": 72, "latency_ms": 33.40150900001504} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.039570999472297766, "seguranca_perda_roubo": 0.025282802227547616, "portabilidade": 0.0092011507018629, "plano_nova_linha": 0.006521566799326977, "vas_cancelamento": 0.01707540337980814, "conta_pagamento_confirmacao": 0.0686795069417688, "conta_vencimento": 0.00718079412633816, "conta_contestacao": 0.055244419744612444, "conta_explicacao": 0.06302547032215272, "fidelidade_resgate": 0.016861338900386914, "cancelamento_linha": 0.016897388532187814, "atendimento_humano": 0.06879071430030145, "conta_segunda_via": 0.19122475593520102, "suporte_sem_sinal": 0.15811455679661773, "conta_debito_automatico_digital": 0.05532952772106417, "sem_correspondencia": 0.20099960409852538}, "confidence": 0.20099960409852538, "input_tokens": 55, "latency_ms": 30.806074999986777} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 0.010698151326350113, "fidelidade_resgate": 0.00444846861047569, "bonus_nao_recebido": 0.0038692078794219024, "suporte_chip_esim": 0.010106618092583666, "vas_contratacao": 0.005112824281605806, "reclamacao_atendimento": 0.0195070292075944, "conta_vencimento": 0.002276932958083243, "vas_cancelamento": 0.002436588183374639, "conta_pagamento_confirmacao": 0.015019267168019877, "fidelidade_pontos": 0.024605058965061183, "roaming_pacote": 0.004240376697092363, "conta_segunda_via": 0.009568713204383763, "conta_contestacao": 0.009591365762416777, "cadastro_atualizacao": 0.0252704498011896, "conta_debito_automatico_digital": 0.7745636973014415, "sem_correspondencia": 0.07868525056090553}, "confidence": 0.7745636973014415, "input_tokens": 61, "latency_ms": 33.43200500000876} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_vencimento": 0.004205222625389525, "internet_problema_conexao": 0.014049250983471605, "bonus_nao_recebido": 0.01074429978890473, "negociacao_divida": 0.008997120784332823, "conta_contestacao": 0.047194216982492494, "conta_segunda_via": 0.02623405546968564, "internet_consumo": 0.02212191202486621, "vas_contratacao": 0.00533522947025717, "plano_consulta": 0.025677808110066872, "conta_debito_automatico_digital": 0.2149455147466254, "conta_explicacao": 0.04055545104149189, "conta_pagamento_confirmacao": 0.02091623102295272, "portabilidade": 0.004930404930542859, "marketplace_compra": 0.008762663098742239, "vas_cancelamento": 0.4664974042370409, "sem_correspondencia": 0.07883321468313693}, "confidence": 0.4664974042370409, "input_tokens": 53, "latency_ms": 32.36122999999225} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_problema_conexao": 0.002669327999650441, "conta_explicacao": 0.027409593216903082, "fidelidade_pontos": 0.007780759229391495, "vas_consulta": 0.05815420398787847, "conta_pagamento_confirmacao": 0.06150538185050545, "conta_debito_automatico_digital": 0.730553473445633, "conta_contestacao": 0.011961102854427235, "conta_vencimento": 0.001768899998320779, "seguranca_perda_roubo": 0.0031963780881677814, "plano_troca": 0.003171735061171818, "atendimento_humano": 0.014166491371199661, "bonus_nao_recebido": 0.006346804722665214, "conta_segunda_via": 0.011478097569529035, "vas_cancelamento": 0.0015711173607581978, "roaming_cobranca": 0.018088909877939197, "sem_correspondencia": 0.0401777233658591}, "confidence": 0.730553473445633, "input_tokens": 65, "latency_ms": 32.712272999987135} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 125, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.07572608798282701, "conta_explicacao": 0.06362546654473929, "conta_vencimento": 0.008831112193212686, "suporte_configuracao": 0.08131584853644327, "conta_segunda_via": 0.12320040280369841, "conta_pagamento_confirmacao": 0.05869500783437357, "conta_debito_automatico_digital": 0.10767901882310767, "sem_correspondencia": 0.48092705528159807}, "confidence": 0.48092705528159807, "input_tokens": 65, "latency_ms": 18.56272899999567} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.03645970566392587, "conta_explicacao": 0.03227836502143336, "parceiros_ofertas": 0.06771627563585307, "conta_segunda_via": 0.04753180195693528, "conta_debito_automatico_digital": 0.42455402140271914, "internet_pacote_adicional": 0.13936948305042873, "conta_pagamento_confirmacao": 0.027379375090152903, "beneficios_consulta": 0.05759291026838446, "roaming_cobranca": 0.0035258848469536383, "conta_vencimento": 0.002987426691235039, "plano_troca": 0.0071304380518751095, "sem_correspondencia": 0.15347431232010342}, "confidence": 0.42455402140271914, "input_tokens": 61, "latency_ms": 23.882627000006096} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.005690537345395576, "suporte_sem_sinal": 0.08166801861020534, "bonus_nao_recebido": 0.04527946896151153, "recarga_saldo": 0.0052014081302912225, "conta_explicacao": 0.12357054547207905, "seguranca_perda_roubo": 0.12790368390164045, "seguranca_fraude": 0.09236840081278644, "beneficios_consulta": 0.1118934070625895, "conta_vencimento": 0.005927122614025973, "conta_segunda_via": 0.08205040475497614, "marketplace_pedido": 0.024276239593991864, "internet_consumo": 0.03747687457381573, "conta_contestacao": 0.04549241027847706, "conta_debito_automatico_digital": 0.023708702797649125, "conta_pagamento_confirmacao": 0.03793709320813991, "sem_correspondencia": 0.14955568188242507}, "confidence": 0.14955568188242507, "input_tokens": 59, "latency_ms": 32.25645499998109} +{"id": "g0032-conta_debito_automatico_digital-emocional-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"bonus_nao_recebido": 0.013956045807892038, "vas_cancelamento": 0.004934904987416357, "troca_numero": 0.0009847109451099282, "suporte_chip_esim": 0.004765260377254038, "roaming_pacote": 0.001332613735718247, "marketplace_compra": 0.00980662904681056, "conta_contestacao": 0.01776000054217879, "conta_vencimento": 0.003337321811022647, "conta_segunda_via": 0.0110365514227494, "conta_explicacao": 0.026385868010022465, "marketplace_pedido": 0.017028208188420286, "conta_debito_automatico_digital": 0.7529637760992094, "parceiros_ofertas": 0.014437497704202376, "conta_pagamento_confirmacao": 0.04003459504123881, "atendimento_humano": 0.01825047229827531, "sem_correspondencia": 0.06298554398247941}, "confidence": 0.7529637760992094, "input_tokens": 51, "latency_ms": 30.811586999988094} +{"id": "g0032-conta_debito_automatico_digital-emocional-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 105, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"troca_numero": 0.0036819802363347834, "conta_vencimento": 0.005877293440672978, "parceiros_ofertas": 0.03126668323312649, "suporte_sem_sinal": 0.09944655441093384, "suporte_chip_esim": 0.007881772121772334, "conta_segunda_via": 0.03138323639585053, "conta_explicacao": 0.06010527429636617, "conta_pagamento_confirmacao": 0.04023156493063954, "negociacao_divida": 0.012688418480288123, "conta_debito_automatico_digital": 0.42007150124143466, "conta_contestacao": 0.05875898039997701, "sem_correspondencia": 0.22860674081260357}, "confidence": 0.42007150124143466, "input_tokens": 54, "latency_ms": 24.35666499999911} +{"id": "g0032-conta_debito_automatico_digital-emocional-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"parceiros_ofertas": 0.04380051356208993, "conta_pagamento_confirmacao": 0.023766474298135255, "reclamacao_atendimento": 0.04703794324649457, "conta_vencimento": 0.001575851074213067, "seguranca_fraude": 0.012243759532439216, "troca_numero": 0.0011617646096103154, "conta_debito_automatico_digital": 0.6765610499094314, "conta_segunda_via": 0.010017817775344431, "conta_contestacao": 0.014971332067447064, "vas_consulta": 0.06061693423347759, "conta_explicacao": 0.016405899309246103, "sem_correspondencia": 0.09184066038207105}, "confidence": 0.6765610499094314, "input_tokens": 50, "latency_ms": 23.61475899999732} +{"id": "g0032-conta_debito_automatico_digital-emocional-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_compra": 0.0058902918007639315, "roaming_duvida": 0.001959021098540318, "internet_consumo": 0.005524445029939494, "bonus_nao_recebido": 0.0024240725775424724, "conta_contestacao": 0.009316564039757605, "conta_pagamento_confirmacao": 0.010973111139999468, "conta_debito_automatico_digital": 0.8567301173183224, "plano_troca": 0.002219018174972229, "conta_segunda_via": 0.005735044526822697, "recarga_realizar": 0.0007668195348267715, "conta_vencimento": 0.0008224850313830388, "reclamacao_atendimento": 0.008553091910915777, "conta_explicacao": 0.010544198001759722, "internet_problema_conexao": 0.008633194029955653, "beneficios_consulta": 0.03397754770753737, "sem_correspondencia": 0.035930978076961016}, "confidence": 0.8567301173183224, "input_tokens": 44, "latency_ms": 31.325187000021515} +{"id": "g0032-conta_debito_automatico_digital-emocional-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.06093931627403308, "conta_debito_automatico_digital": 0.5977652128577717, "conta_segunda_via": 0.01868443394717233, "sem_correspondencia": 0.32261103692102283}, "confidence": 0.5977652128577717, "input_tokens": 50, "latency_ms": 15.204712000013387} +{"id": "g0032-conta_debito_automatico_digital-emocional-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.23426111566113939, "conta_debito_automatico_digital": 0.27130404721135004, "atendimento_humano": 0.0657989099427814, "conta_explicacao": 0.10320391736635381, "conta_contestacao": 0.055336402103373455, "roaming_cobranca": 0.003642903722291523, "seguranca_perda_roubo": 0.0077333116769785805, "conta_pagamento_confirmacao": 0.03425258102087485, "internet_problema_conexao": 0.030782486068810955, "conta_vencimento": 0.012503282446487601, "negociacao_divida": 0.014755498016376004, "sem_correspondencia": 0.16642554476318236}, "confidence": 0.27130404721135004, "input_tokens": 47, "latency_ms": 23.565611999998737} +{"id": "g0032-conta_debito_automatico_digital-emocional-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.02609758312382547, "conta_vencimento": 0.0027447573500654714, "negociacao_divida": 0.006414456866484004, "conta_contestacao": 0.011069213098515251, "conta_debito_automatico_digital": 0.8435321012317033, "conta_explicacao": 0.015183816158814683, "conta_segunda_via": 0.006080602373683665, "sem_correspondencia": 0.08887746979690818}, "confidence": 0.8435321012317033, "input_tokens": 51, "latency_ms": 17.575063999998974} +{"id": "g0032-conta_debito_automatico_digital-emocional-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.06493610398860236, "conta_segunda_via": 0.021618053548911272, "conta_explicacao": 0.025694413034946233, "conta_debito_automatico_digital": 0.7035089796555906, "conta_vencimento": 0.0033515419145348528, "conta_pagamento_confirmacao": 0.04319419385983636, "plano_consulta": 0.017548690157529058, "sem_correspondencia": 0.12014802384004934}, "confidence": 0.7035089796555906, "input_tokens": 51, "latency_ms": 17.361266999984082} +{"id": "g0032-conta_debito_automatico_digital-emocional-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.54107729413889, "conta_segunda_via": 0.04250183158779632, "conta_contestacao": 0.029172007688883384, "vas_consulta": 0.10534887338988339, "conta_pagamento_confirmacao": 0.02561603570218241, "conta_explicacao": 0.02849856836214807, "conta_vencimento": 0.005269233857675404, "sem_correspondencia": 0.22251615527254093}, "confidence": 0.54107729413889, "input_tokens": 44, "latency_ms": 16.85547299999257} +{"id": "g0032-conta_debito_automatico_digital-emocional-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_pacote_adicional": 0.15648106815320398, "conta_segunda_via": 0.044622505761923816, "conta_debito_automatico_digital": 0.4680862600538336, "conta_pagamento_confirmacao": 0.04777812458418631, "conta_contestacao": 0.03288753615944201, "conta_explicacao": 0.04251478872106273, "conta_vencimento": 0.0076630229890382335, "sem_correspondencia": 0.19996669357730937}, "confidence": 0.4680862600538336, "input_tokens": 52, "latency_ms": 17.401653999996824} +{"id": "g0032-conta_debito_automatico_digital-emocional-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8542733781190869, "conta_segunda_via": 0.017815268894964733, "conta_contestacao": 0.015453704766532548, "sem_correspondencia": 0.11245764821941588}, "confidence": 0.8542733781190869, "input_tokens": 47, "latency_ms": 15.36209300002156} +{"id": "g0032-conta_debito_automatico_digital-emocional-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.028978716797968124, "conta_debito_automatico_digital": 0.5983782455204296, "conta_contestacao": 0.04110483483303215, "sem_correspondencia": 0.33153820284857005}, "confidence": 0.5983782455204296, "input_tokens": 49, "latency_ms": 15.458830000000034} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.04924383649430045, "conta_debito_automatico_digital": 0.4632491663862206, "conta_segunda_via": 0.04815938216091583, "sem_correspondencia": 0.4393476149585631}, "confidence": 0.4632491663862206, "input_tokens": 55, "latency_ms": 15.02090400001066} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.5383680492920878, "cancelamento_linha": 0.13486048654575172, "portabilidade": 0.031109685252102195, "sem_correspondencia": 0.29566177891005824}, "confidence": 0.5383680492920878, "input_tokens": 53, "latency_ms": 15.080885000003263} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_pedido": 0.04355594584760357, "atendimento_humano": 0.03477760086880924, "fidelidade_resgate": 0.011076796043948766, "marketplace_compra": 0.030207975314497558, "conta_debito_automatico_digital": 0.4209237463359755, "conta_pagamento_confirmacao": 0.15518529958850713, "reclamacao_atendimento": 0.018848646730582223, "conta_segunda_via": 0.08762189884630245, "conta_contestacao": 0.023087310038957996, "conta_explicacao": 0.04899766373723772, "conta_vencimento": 0.017840411796501837, "sem_correspondencia": 0.10787670485107599}, "confidence": 0.4209237463359755, "input_tokens": 40, "latency_ms": 22.85858099997995} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.058568062361749114, "conta_explicacao": 0.05406895833693678, "conta_debito_automatico_digital": 0.6300437065601101, "conta_contestacao": 0.038632610245397284, "conta_segunda_via": 0.011204477775247022, "roaming_pacote": 0.0034118193414299715, "conta_vencimento": 0.008234872758812661, "sem_correspondencia": 0.19583549262031702}, "confidence": 0.6300437065601101, "input_tokens": 47, "latency_ms": 16.852348000014672} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8248294195584626, "conta_segunda_via": 0.014572451244000096, "conta_contestacao": 0.02186038770561114, "sem_correspondencia": 0.13873774149192616}, "confidence": 0.8248294195584626, "input_tokens": 49, "latency_ms": 15.26706300001024} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.07919237917572257, "conta_segunda_via": 0.19335164507886818, "conta_pagamento_confirmacao": 0.1247210825040403, "cancelamento_linha": 0.008880719716190467, "roaming_pacote": 0.011972690235289275, "parceiros_ofertas": 0.08877925748411976, "suporte_chip_esim": 0.08771681212079996, "conta_vencimento": 0.00853559484635246, "negociacao_religacao": 0.018649410821159954, "cadastro_atualizacao": 0.0665976045639717, "conta_explicacao": 0.05588012670491139, "sem_correspondencia": 0.25572267674857396}, "confidence": 0.25572267674857396, "input_tokens": 37, "latency_ms": 22.109013000005007} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.19101606576260272, "conta_contestacao": 0.07680311906342095, "conta_explicacao": 0.18697525822057284, "conta_segunda_via": 0.10359700168851299, "conta_vencimento": 0.014901170715240353, "conta_pagamento_confirmacao": 0.061820187538212924, "roaming_cobranca": 0.007830753100534245, "sem_correspondencia": 0.35705644391090297}, "confidence": 0.35705644391090297, "input_tokens": 52, "latency_ms": 16.87600600001815} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.5255075744519285, "conta_pagamento_confirmacao": 0.0861324378330173, "conta_contestacao": 0.061600749051950746, "conta_vencimento": 0.005549145451063315, "conta_explicacao": 0.07576665356340806, "conta_segunda_via": 0.10801200674299716, "marketplace_compra": 0.03397886115757566, "sem_correspondencia": 0.10345257174805925}, "confidence": 0.5255075744519285, "input_tokens": 55, "latency_ms": 17.37800099999731} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.0449296974401221, "conta_contestacao": 0.09601029610618508, "conta_debito_automatico_digital": 0.5564337885911198, "sem_correspondencia": 0.302626217862573}, "confidence": 0.5564337885911198, "input_tokens": 40, "latency_ms": 15.070645999998078} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.7959521668593863, "vas_cancelamento": 0.004429730729037626, "conta_segunda_via": 0.018463783559389907, "conta_explicacao": 0.03593176718768288, "conta_vencimento": 0.004279476262295554, "conta_contestacao": 0.015962040564688293, "conta_pagamento_confirmacao": 0.055735194983765696, "sem_correspondencia": 0.06924583985375378}, "confidence": 0.7959521668593863, "input_tokens": 47, "latency_ms": 17.147165000011455} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_cancelamento": 0.012912331439944311, "recarga_saldo": 0.002968824088489746, "conta_pagamento_confirmacao": 0.029405147241592322, "conta_vencimento": 0.0053747568407973255, "internet_pacote_adicional": 0.3786720445712224, "suporte_sem_sinal": 0.04782575131699326, "vas_contratacao": 0.00721336958546943, "conta_explicacao": 0.04403247465870411, "marketplace_compra": 0.01963946125861135, "conta_segunda_via": 0.040955701674436115, "bonus_nao_recebido": 0.007906916159164825, "conta_debito_automatico_digital": 0.15323869124058606, "atendimento_humano": 0.037499548870277614, "conta_contestacao": 0.03646225673927444, "plano_consulta": 0.06774352900000018, "sem_correspondencia": 0.10814919531443655}, "confidence": 0.3786720445712224, "input_tokens": 41, "latency_ms": 30.713191000018014} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.6665993258364574, "conta_segunda_via": 0.07126606921181751, "conta_contestacao": 0.03604448918948521, "sem_correspondencia": 0.2260901157622399}, "confidence": 0.6665993258364574, "input_tokens": 46, "latency_ms": 15.065754000005427} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.33670556043527183, "negociacao_religacao": 0.024966325238848848, "conta_segunda_via": 0.055629241382639985, "sem_correspondencia": 0.5826988729432393}, "confidence": 0.5826988729432393, "input_tokens": 37, "latency_ms": 15.07290600000033} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.010606944084092441, "conta_contestacao": 0.0549104907790968, "negociacao_religacao": 0.012953405823425081, "conta_pagamento_confirmacao": 0.1960015678927974, "conta_explicacao": 0.0570477606954025, "conta_segunda_via": 0.08983290580316788, "conta_debito_automatico_digital": 0.013071897068347098, "sem_correspondencia": 0.5655750278536708}, "confidence": 0.5655750278536708, "input_tokens": 32, "latency_ms": 16.329820999999356} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.02049221767141604, "conta_segunda_via": 0.07085810337744268, "conta_pagamento_confirmacao": 0.55222646324983, "sem_correspondencia": 0.35642321570131125}, "confidence": 0.55222646324983, "input_tokens": 35, "latency_ms": 15.044508000016776} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.12925973028977525, "conta_segunda_via": 0.10319861366009174, "fidelidade_pontos": 0.03806928023797481, "recarga_realizar": 0.006309372126130732, "negociacao_divida": 0.021845101455697548, "conta_explicacao": 0.06536815059793896, "conta_vencimento": 0.030317513948925224, "parceiros_ofertas": 0.0685846629733631, "conta_pagamento_confirmacao": 0.15240750610724532, "conta_debito_automatico_digital": 0.01310001541841715, "negociacao_religacao": 0.01679330812271783, "sem_correspondencia": 0.3547467450617223}, "confidence": 0.3547467450617223, "input_tokens": 32, "latency_ms": 22.14338199999588} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.10525886832094418, "conta_pagamento_confirmacao": 0.19811426324525025, "negociacao_religacao": 0.017678518045826087, "sem_correspondencia": 0.6789483503879795}, "confidence": 0.6789483503879795, "input_tokens": 32, "latency_ms": 15.11498100001063} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.012411522586557845, "conta_debito_automatico_digital": 0.04945406280864728, "conta_contestacao": 0.07495146188921137, "bonus_nao_recebido": 0.022238064391627427, "negociacao_religacao": 0.011907732956798874, "conta_segunda_via": 0.09524329680768179, "atendimento_humano": 0.055581569257515895, "conta_explicacao": 0.07014862395712268, "beneficios_consulta": 0.09361024876229279, "marketplace_compra": 0.014963725470276731, "conta_pagamento_confirmacao": 0.24525207098385637, "sem_correspondencia": 0.2542376201284109}, "confidence": 0.2542376201284109, "input_tokens": 32, "latency_ms": 22.713280999994367} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.01867217464271936, "conta_pagamento_confirmacao": 0.24605725269637407, "conta_segunda_via": 0.04927579897147301, "sem_correspondencia": 0.6859947736894335}, "confidence": 0.6859947736894335, "input_tokens": 36, "latency_ms": 15.202355000013767} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 0.01542055694947769, "plano_consulta": 0.06489013859339479, "negociacao_religacao": 0.01058333549924039, "conta_explicacao": 0.059301633194502705, "conta_vencimento": 0.013497875959386523, "marketplace_compra": 0.028333615419298734, "conta_contestacao": 0.05834458749349596, "troca_numero": 0.0036396854438456717, "suporte_sem_sinal": 0.12435649294848766, "conta_pagamento_confirmacao": 0.2176970236357864, "conta_segunda_via": 0.05518705379855383, "bonus_nao_recebido": 0.01594272809494329, "seguranca_perda_roubo": 0.055023051618988926, "parceiros_ofertas": 0.061431783982542114, "conta_debito_automatico_digital": 0.027579056009159705, "sem_correspondencia": 0.1887713813588956}, "confidence": 0.2176970236357864, "input_tokens": 33, "latency_ms": 30.296052000011287} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0059561060651042354, "plano_troca": 0.007369152379039746, "desconto_retencao": 0.023615372154862292, "conta_explicacao": 0.05615154754381583, "conta_pagamento_confirmacao": 0.1525779739636419, "negociacao_religacao": 0.00919101715280405, "seguranca_perda_roubo": 0.09919777032147716, "conta_debito_automatico_digital": 0.03280199160268198, "fidelidade_resgate": 0.024377974432283386, "conta_vencimento": 0.009077621184255646, "negociacao_divida": 0.012412905091912426, "conta_segunda_via": 0.12315533458806817, "seguranca_fraude": 0.10596250229510468, "conta_contestacao": 0.0825726349896034, "internet_problema_conexao": 0.03669922993671153, "sem_correspondencia": 0.21888086629863357}, "confidence": 0.21888086629863357, "input_tokens": 33, "latency_ms": 30.663987000025372} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.12757618321330266, "negociacao_religacao": 0.01663564279152839, "conta_pagamento_confirmacao": 0.45260264036386294, "sem_correspondencia": 0.403185533631306}, "confidence": 0.45260264036386294, "input_tokens": 31, "latency_ms": 15.339706000020215} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.2870318036982724, "seguranca_fraude": 0.04615958474154916, "suporte_configuracao": 0.022506453421758513, "reclamacao_atendimento": 0.08420976372924759, "internet_problema_conexao": 0.04515258660527421, "conta_contestacao": 0.07576455285246537, "conta_explicacao": 0.051557672022975905, "cadastro_atualizacao": 0.04406163905091156, "conta_vencimento": 0.014108931849420484, "conta_pagamento_confirmacao": 0.1166709529314188, "roaming_cobranca": 0.0027747368840579144, "negociacao_religacao": 0.005594728129653527, "conta_debito_automatico_digital": 0.014295608011616324, "portabilidade": 0.008000860106212395, "parceiros_ofertas": 0.0403093626953616, "sem_correspondencia": 0.14180076326980426}, "confidence": 0.2870318036982724, "input_tokens": 34, "latency_ms": 30.3323349999971} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.12088675979120844, "conta_pagamento_confirmacao": 0.15740741056355598, "negociacao_religacao": 0.017025538858699667, "sem_correspondencia": 0.7046802907865359}, "confidence": 0.7046802907865359, "input_tokens": 33, "latency_ms": 15.017455999981166} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.08055086848862636, "conta_pagamento_confirmacao": 0.2673726568330108, "conta_vencimento": 0.04685582773605695, "conta_segunda_via": 0.05799774960437698, "negociacao_religacao": 0.019878544961422703, "conta_contestacao": 0.05859517438505993, "conta_debito_automatico_digital": 0.012946428200562634, "sem_correspondencia": 0.45580274979088364}, "confidence": 0.45580274979088364, "input_tokens": 41, "latency_ms": 16.715911999995114} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 0.012950566443904802, "conta_pagamento_confirmacao": 0.34563272287446134, "cadastro_atualizacao": 0.034519287037191926, "marketplace_compra": 0.04911038947070029, "conta_debito_automatico_digital": 0.07365134055773864, "vas_cancelamento": 0.007353622442398823, "troca_numero": 0.0025700518542605866, "conta_vencimento": 0.016243898354220618, "conta_segunda_via": 0.0654583016615924, "negociacao_religacao": 0.00938378517073965, "conta_explicacao": 0.06277200211658528, "conta_contestacao": 0.06004669505451976, "bonus_nao_recebido": 0.009542922131268752, "internet_pacote_adicional": 0.08736472356601122, "fidelidade_pontos": 0.020710722856076086, "sem_correspondencia": 0.14268896840832984}, "confidence": 0.34563272287446134, "input_tokens": 41, "latency_ms": 31.03605600000492} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.09520700786725449, "conta_pagamento_confirmacao": 0.33741796770881044, "negociacao_religacao": 0.029649921424312622, "sem_correspondencia": 0.5377251029996224}, "confidence": 0.5377251029996224, "input_tokens": 49, "latency_ms": 14.87424499998724} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.01269867747192511, "conta_segunda_via": 0.0697942107118715, "conta_pagamento_confirmacao": 0.710553003718415, "sem_correspondencia": 0.20695410809778836}, "confidence": 0.710553003718415, "input_tokens": 46, "latency_ms": 14.978818000003002} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0939582591538779, "negociacao_religacao": 0.019216144564838025, "conta_pagamento_confirmacao": 0.5308601289849363, "sem_correspondencia": 0.35596546729634776}, "confidence": 0.5308601289849363, "input_tokens": 39, "latency_ms": 15.275772000023835} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.09840252910273345, "conta_pagamento_confirmacao": 0.36160063188080255, "negociacao_religacao": 0.022264899316311582, "sem_correspondencia": 0.5177319397001524}, "confidence": 0.5177319397001524, "input_tokens": 45, "latency_ms": 15.14833100000601} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.35872507529652303, "conta_debito_automatico_digital": 0.025422199005716097, "conta_contestacao": 0.10664487759245878, "negociacao_religacao": 0.018841613312196893, "conta_vencimento": 0.012521428207660622, "conta_explicacao": 0.054051500468207066, "conta_segunda_via": 0.06586511512868712, "sem_correspondencia": 0.3579281909885504}, "confidence": 0.35872507529652303, "input_tokens": 49, "latency_ms": 16.701186999995343} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.09525870105957832, "internet_problema_conexao": 0.0142545945158037, "suporte_configuracao": 0.019650477037557495, "conta_pagamento_confirmacao": 0.36318279669361725, "negociacao_religacao": 0.007958561757569234, "roaming_pacote": 0.0036966771097476582, "conta_explicacao": 0.06797555530180535, "conta_segunda_via": 0.13602990794048125, "cancelamento_linha": 0.0033425468388551395, "conta_vencimento": 0.01272272541123366, "vas_consulta": 0.04791240924988348, "conta_debito_automatico_digital": 0.02939580808300638, "suporte_chip_esim": 0.004989884105031902, "marketplace_compra": 0.02353493950359794, "plano_consulta": 0.023343092649738818, "sem_correspondencia": 0.14675132274249245}, "confidence": 0.36318279669361725, "input_tokens": 39, "latency_ms": 29.930171000017936} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.10685808082189872, "cadastro_atualizacao": 0.06373484355532288, "conta_explicacao": 0.06262931151857502, "suporte_chip_esim": 0.0464429104665687, "negociacao_religacao": 0.009605448576742009, "portabilidade": 0.008483842843873466, "parceiros_ofertas": 0.039893529826201604, "internet_pacote_adicional": 0.08477131174688501, "conta_vencimento": 0.009277721754638122, "conta_pagamento_confirmacao": 0.2258444848135316, "seguranca_perda_roubo": 0.03796128510171854, "conta_segunda_via": 0.061900853361272164, "conta_debito_automatico_digital": 0.036175787010895806, "negociacao_divida": 0.008464394034783242, "vas_contratacao": 0.0072285308558764855, "sem_correspondencia": 0.19072766371121666}, "confidence": 0.2258444848135316, "input_tokens": 44, "latency_ms": 31.68896200000404} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"beneficios_consulta": 0.11710531791475941, "conta_debito_automatico_digital": 0.19204395651735445, "recarga_realizar": 0.010721018338184462, "internet_problema_conexao": 0.015891421290274314, "marketplace_compra": 0.012803612038425878, "cancelamento_linha": 0.007494908152242971, "desconto_retencao": 0.018036793581456066, "conta_contestacao": 0.0562004175744873, "conta_segunda_via": 0.3456500704279156, "negociacao_religacao": 0.00702314391689107, "conta_vencimento": 0.013449964794330955, "portabilidade": 0.023973628432049816, "recarga_saldo": 0.014807106651233385, "conta_explicacao": 0.0643883484529639, "atendimento_humano": 0.02375637323118051, "sem_correspondencia": 0.07665391868624988}, "confidence": 0.3456500704279156, "input_tokens": 39, "latency_ms": 28.70592099998248} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"plano_troca": 0.007539523649586234, "roaming_cobranca": 0.002613446635080623, "conta_debito_automatico_digital": 0.018706300939755546, "conta_contestacao": 0.08413252105173971, "portabilidade": 0.007161652093597446, "troca_numero": 0.0025484570841774884, "conta_vencimento": 0.003434993273879039, "conta_explicacao": 0.031806934136138845, "internet_pacote_adicional": 0.11489774110185659, "negociacao_religacao": 0.005721934983123162, "marketplace_compra": 0.025053320067580993, "conta_segunda_via": 0.16157933821337384, "parceiros_ofertas": 0.03155288051755863, "conta_pagamento_confirmacao": 0.3594074194038078, "reclamacao_atendimento": 0.03517075573995945, "sem_correspondencia": 0.10867278110878459}, "confidence": 0.3594074194038078, "input_tokens": 40, "latency_ms": 29.651268000009168} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.03899773998928525, "conta_contestacao": 0.05945398352429997, "desconto_retencao": 0.011573840062027873, "atendimento_humano": 0.03768557724750315, "conta_segunda_via": 0.050372265842247, "vas_contratacao": 0.014222202050188952, "conta_vencimento": 0.023948056890980046, "negociacao_divida": 0.0071081361596450525, "cancelamento_linha": 0.002445523654433232, "beneficios_consulta": 0.04042848617317326, "plano_troca": 0.004020872105146261, "conta_pagamento_confirmacao": 0.40845931032813315, "negociacao_religacao": 0.005239996652007066, "vas_consulta": 0.13244170098500366, "conta_debito_automatico_digital": 0.007860004058405803, "sem_correspondencia": 0.1557423042775203}, "confidence": 0.40845931032813315, "input_tokens": 38, "latency_ms": 30.08562900001266} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.12532071769237518, "conta_segunda_via": 0.12169327586889267, "negociacao_religacao": 0.045649103820323944, "sem_correspondencia": 0.7073369026184082}, "confidence": 0.7073369026184082, "input_tokens": 71, "latency_ms": 15.296973999994634} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"portabilidade": 0.0201288456181243, "suporte_chip_esim": 0.015970814151649356, "conta_contestacao": 0.07225559377846454, "negociacao_religacao": 0.06356495288158459, "recarga_saldo": 0.01705571561483675, "conta_vencimento": 0.026680402334433202, "conta_segunda_via": 0.09064178759690852, "conta_pagamento_confirmacao": 0.36043074096567174, "conta_debito_automatico_digital": 0.0399041499880054, "conta_explicacao": 0.06315618420106628, "internet_problema_conexao": 0.028866771627845254, "sem_correspondencia": 0.2013440412414101}, "confidence": 0.36043074096567174, "input_tokens": 48, "latency_ms": 23.825635999997985} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 179, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11951925905349631, "negociacao_religacao": 0.033020822963832956, "conta_segunda_via": 0.08083025064951738, "sem_correspondencia": 0.7666296673331534}, "confidence": 0.7666296673331534, "input_tokens": 78, "latency_ms": 15.521670999987691} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.07292136699358939, "negociacao_religacao": 0.015225360481960635, "conta_pagamento_confirmacao": 0.24395126604188966, "sem_correspondencia": 0.6679020064825604}, "confidence": 0.6679020064825604, "input_tokens": 57, "latency_ms": 15.256673999999748} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_configuracao": 0.05438739367801446, "fidelidade_resgate": 0.15647504615293842, "conta_vencimento": 0.008468056574759467, "negociacao_religacao": 0.015572063570944449, "conta_segunda_via": 0.09320508468794415, "conta_pagamento_confirmacao": 0.29498411887003034, "conta_debito_automatico_digital": 0.01820965027593434, "recarga_realizar": 0.0029524273039976618, "internet_consumo": 0.01918898630974225, "conta_contestacao": 0.03894100185104703, "conta_explicacao": 0.10909927506046942, "sem_correspondencia": 0.188516895664178}, "confidence": 0.29498411887003034, "input_tokens": 75, "latency_ms": 24.181217000005972} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.18645664815123683, "vas_cancelamento": 0.008695714997693754, "conta_explicacao": 0.06880663248813754, "negociacao_divida": 0.022762668964177342, "conta_segunda_via": 0.044330555388273206, "portabilidade": 0.012810149069002817, "conta_pagamento_confirmacao": 0.20718937851762714, "troca_numero": 0.005618103243555507, "vas_contratacao": 0.011595115851113513, "fidelidade_pontos": 0.023407626602795946, "conta_contestacao": 0.04689529851722854, "reclamacao_atendimento": 0.0744990995100347, "negociacao_religacao": 0.025477651186335562, "conta_vencimento": 0.015673395049208, "roaming_cobranca": 0.007871068915110612, "sem_correspondencia": 0.237910893548469}, "confidence": 0.237910893548469, "input_tokens": 62, "latency_ms": 30.259650999994392} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao", "negociacao_religacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"roaming_duvida": 0.02322794276136245, "vas_consulta": 0.08154742298204566, "conta_segunda_via": 0.04952824041950345, "fidelidade_resgate": 0.031121763868305626, "conta_contestacao": 0.11031461342700402, "suporte_sem_sinal": 0.13475894727172036, "negociacao_religacao": 0.018337517703510556, "cadastro_atualizacao": 0.04632142862198608, "negociacao_divida": 0.017293540503180913, "conta_pagamento_confirmacao": 0.255404498347573, "fidelidade_pontos": 0.07164955032394006, "sem_correspondencia": 0.1604945337698678}, "confidence": 0.255404498347573, "input_tokens": 74, "latency_ms": 26.42845500000135} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_divida": 0.06319831594221216, "conta_pagamento_confirmacao": 0.3743285406080726, "plano_troca": 0.015711231859530442, "negociacao_religacao": 0.01626093013260946, "roaming_pacote": 0.004274305147274069, "conta_segunda_via": 0.1262166407503176, "marketplace_pedido": 0.051733004379257756, "conta_debito_automatico_digital": 0.03222729409757081, "conta_vencimento": 0.017507425360713542, "conta_contestacao": 0.0548390770631616, "conta_explicacao": 0.0990958630634485, "sem_correspondencia": 0.14460737159583142}, "confidence": 0.3743285406080726, "input_tokens": 59, "latency_ms": 24.033806000005598} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.027113863339767463, "conta_segunda_via": 0.055203458408901854, "conta_pagamento_confirmacao": 0.17589520851109447, "sem_correspondencia": 0.7417874697402362}, "confidence": 0.7417874697402362, "input_tokens": 68, "latency_ms": 15.251210000002402} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.15309829739027875, "conta_contestacao": 0.0816137031180222, "conta_debito_automatico_digital": 0.015686575045767308, "negociacao_religacao": 0.01239354700271283, "conta_vencimento": 0.014431611379421673, "conta_explicacao": 0.050840540820760394, "conta_pagamento_confirmacao": 0.3011293655992877, "sem_correspondencia": 0.37080635964374914}, "confidence": 0.37080635964374914, "input_tokens": 57, "latency_ms": 17.280045000006794} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"negociacao_religacao": 0.04572061928218351, "portabilidade": 0.016183103424083474, "conta_contestacao": 0.08435108021652092, "conta_debito_automatico_digital": 0.24097569374276245, "conta_pagamento_confirmacao": 0.1588842180275697, "conta_segunda_via": 0.13368075307919916, "conta_explicacao": 0.06969038736480362, "marketplace_compra": 0.08575824148963197, "seguranca_fraude": 0.028058257183394327, "troca_numero": 0.002733215996226296, "conta_vencimento": 0.0077741327827020555, "sem_correspondencia": 0.1261902974109225}, "confidence": 0.24097569374276245, "input_tokens": 66, "latency_ms": 23.678947999997035} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["roaming_cobranca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 175, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.055737994208216325, "conta_pagamento_confirmacao": 0.11838931550915929, "negociacao_religacao": 0.019487780749069497, "sem_correspondencia": 0.8063849095335549}, "confidence": 0.8063849095335549, "input_tokens": 76, "latency_ms": 15.117989000003718} +{"id": "g0042-negociacao_divida-curto_neutro-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.2721614180767219, "conta_segunda_via": 0.043835624072649536, "negociacao_religacao": 0.06356004483491082, "sem_correspondencia": 0.6204429130157177}, "confidence": 0.6204429130157177, "input_tokens": 35, "latency_ms": 14.929064999989805} +{"id": "g0042-negociacao_divida-curto_neutro-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.08194432274063523, "plano_nova_linha": 0.019345868063575876, "negociacao_divida": 0.1063694862076398, "roaming_pacote": 0.0028653642627001976, "recarga_realizar": 0.004043081709412923, "conta_explicacao": 0.0389132456099784, "fidelidade_pontos": 0.04546340853384728, "suporte_configuracao": 0.021068781270921537, "conta_vencimento": 0.008512484702311007, "troca_numero": 0.002079761553187084, "beneficios_consulta": 0.027903584308631043, "negociacao_religacao": 0.02236592546905978, "conta_debito_automatico_digital": 0.3536218645159317, "marketplace_pedido": 0.0455616481627069, "cadastro_atualizacao": 0.025769434449295418, "sem_correspondencia": 0.19417173844016583}, "confidence": 0.3536218645159317, "input_tokens": 33, "latency_ms": 28.004146000000674} +{"id": "g0042-negociacao_divida-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1113944881513304, "conta_segunda_via": 0.25840830995446673, "conta_explicacao": 0.14937901608183246, "sem_correspondencia": 0.48081818581237035}, "confidence": 0.48081818581237035, "input_tokens": 32, "latency_ms": 15.561633999993774} +{"id": "g0042-negociacao_divida-curto_neutro-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.22005837253987007, "conta_segunda_via": 0.07532313902469527, "negociacao_religacao": 0.05862558020323, "sem_correspondencia": 0.6459929082322047}, "confidence": 0.6459929082322047, "input_tokens": 35, "latency_ms": 15.284703000020272} +{"id": "g0042-negociacao_divida-curto_neutro-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.04424694863734373, "troca_numero": 0.002431459690936007, "desconto_retencao": 0.013902381799616174, "parceiros_ofertas": 0.03881664892449069, "fidelidade_resgate": 0.014609670062414324, "suporte_configuracao": 0.0128963112892167, "plano_nova_linha": 0.004987834417431135, "negociacao_religacao": 0.008824153680016933, "conta_explicacao": 0.048538445748317345, "recarga_nao_creditada": 0.0040766605537851264, "conta_segunda_via": 0.099214574798738, "plano_troca": 0.008439291150691577, "negociacao_divida": 0.5249494240859138, "roaming_duvida": 0.004644059045556108, "conta_pagamento_confirmacao": 0.0468019203263998, "sem_correspondencia": 0.12262021578913253}, "confidence": 0.5249494240859138, "input_tokens": 36, "latency_ms": 29.36081300001092} +{"id": "g0042-negociacao_divida-curto_neutro-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"negociacao_religacao": 0.014053304175797653, "parceiros_ofertas": 0.036052784521102714, "atendimento_humano": 0.08014281551772878, "plano_consulta": 0.3650704193346099, "recarga_saldo": 0.006966354541289946, "roaming_pacote": 0.004297453756023226, "marketplace_pedido": 0.03270655753165254, "conta_segunda_via": 0.13415382321465555, "suporte_configuracao": 0.032771135436660874, "negociacao_divida": 0.018680795357366446, "plano_troca": 0.02451025234195896, "conta_contestacao": 0.037511637951994255, "beneficios_consulta": 0.054108316001323827, "suporte_chip_esim": 0.011415061131604152, "portabilidade": 0.01520802957424043, "sem_correspondencia": 0.13235125961199076}, "confidence": 0.3650704193346099, "input_tokens": 33, "latency_ms": 28.60103800000502} +{"id": "g0042-negociacao_divida-curto_neutro-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"beneficios_consulta": 0.22619939040000972, "internet_pacote_adicional": 0.3742992611310383, "portabilidade": 0.008652520438537639, "negociacao_divida": 0.04183360596793001, "recarga_nao_creditada": 0.004041867364548897, "roaming_cobranca": 0.002107734809601319, "cancelamento_linha": 0.00307442110746148, "vas_consulta": 0.04069715027350406, "conta_vencimento": 0.009893452831582236, "negociacao_religacao": 0.006739841364937436, "plano_troca": 0.013139844982194346, "fidelidade_resgate": 0.022930968745032993, "conta_segunda_via": 0.01711211926677178, "internet_consumo": 0.0752790204039879, "fidelidade_pontos": 0.03776444526378066, "sem_correspondencia": 0.11623435564908124}, "confidence": 0.3742992611310383, "input_tokens": 32, "latency_ms": 27.90649099998177} +{"id": "g0042-negociacao_divida-curto_neutro-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"troca_numero": 0.008567587743790805, "internet_problema_conexao": 0.02396886871656546, "conta_segunda_via": 0.10540167576042654, "negociacao_religacao": 0.024008619427953903, "negociacao_divida": 0.5189660355866377, "suporte_chip_esim": 0.01108349801678111, "marketplace_compra": 0.035571706676332304, "sem_correspondencia": 0.27243200807151224}, "confidence": 0.5189660355866377, "input_tokens": 33, "latency_ms": 16.89129600001138} +{"id": "g0042-negociacao_divida-curto_neutro-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.20270820663956216, "plano_troca": 0.013571514220339509, "roaming_duvida": 0.01161578997507763, "seguranca_perda_roubo": 0.060218037558623524, "negociacao_divida": 0.39000014934455396, "negociacao_religacao": 0.014825505559365399, "cadastro_atualizacao": 0.059519117246453514, "internet_consumo": 0.037241837424368866, "parceiros_ofertas": 0.031647893300932324, "recarga_realizar": 0.0032695844895158405, "cancelamento_linha": 0.007875124617678622, "sem_correspondencia": 0.16750723962352868}, "confidence": 0.39000014934455396, "input_tokens": 31, "latency_ms": 22.41986699999643} +{"id": "g0042-negociacao_divida-curto_neutro-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.10595122211662722, "negociacao_religacao": 0.03687071994200587, "conta_segunda_via": 0.06346351345991465, "sem_correspondencia": 0.7937145444814523}, "confidence": 0.7937145444814523, "input_tokens": 34, "latency_ms": 15.075507000005928} +{"id": "g0042-negociacao_divida-curto_neutro-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"roaming_cobranca": 0.006329262629151344, "desconto_retencao": 0.042569685727357864, "negociacao_religacao": 0.021204635500907898, "negociacao_divida": 0.1877073347568512, "conta_segunda_via": 0.09064312279224396, "portabilidade": 0.016429705545306206, "conta_contestacao": 0.08870222419500351, "bonus_nao_recebido": 0.03320399671792984, "conta_vencimento": 0.02959379181265831, "suporte_sem_sinal": 0.21658705174922943, "fidelidade_pontos": 0.06859811395406723, "sem_correspondencia": 0.1984310746192932}, "confidence": 0.21658705174922943, "input_tokens": 40, "latency_ms": 22.217940000018643} +{"id": "g0042-negociacao_divida-curto_neutro-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.13033333341854936, "fidelidade_pontos": 0.04836777568385886, "roaming_cobranca": 0.005200188575497618, "negociacao_religacao": 0.020029192669140404, "conta_explicacao": 0.054617117759761157, "negociacao_divida": 0.12802173119770247, "conta_segunda_via": 0.03898581466320176, "beneficios_consulta": 0.1286510966380759, "recarga_nao_creditada": 0.006411988715009832, "seguranca_fraude": 0.06358612290275302, "parceiros_ofertas": 0.08031091790458098, "sem_correspondencia": 0.2954847198718687}, "confidence": 0.2954847198718687, "input_tokens": 33, "latency_ms": 21.732785000011745} +{"id": "g0045-negociacao_divida-regionalismo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.02453860167442032, "conta_segunda_via": 0.0314421491851522, "negociacao_divida": 0.6744633040610837, "sem_correspondencia": 0.2695559450793438}, "confidence": 0.6744633040610837, "input_tokens": 62, "latency_ms": 15.349728000018104} +{"id": "g0045-negociacao_divida-regionalismo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"desconto_retencao": 0.042392412272494476, "negociacao_divida": 0.08050208906140399, "suporte_chip_esim": 0.014052523941335895, "plano_troca": 0.021930073457372933, "beneficios_consulta": 0.12490337912017999, "conta_segunda_via": 0.07997798539597661, "recarga_realizar": 0.009925063221089632, "bonus_nao_recebido": 0.038621136818486924, "negociacao_religacao": 0.040799750014383115, "conta_pagamento_confirmacao": 0.2914031280938101, "recarga_saldo": 0.012065975546122343, "sem_correspondencia": 0.24342648305734402}, "confidence": 0.2914031280938101, "input_tokens": 63, "latency_ms": 24.239346999991085} +{"id": "g0045-negociacao_divida-regionalismo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0341073269530039, "negociacao_divida": 0.387969994724244, "conta_segunda_via": 0.031990453124188585, "sem_correspondencia": 0.5459322251985635}, "confidence": 0.5459322251985635, "input_tokens": 58, "latency_ms": 15.733239000013555} +{"id": "g0045-negociacao_divida-regionalismo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.6252527190353518, "negociacao_religacao": 0.049518905211099196, "conta_segunda_via": 0.03191079175538725, "sem_correspondencia": 0.29331758399816166}, "confidence": 0.6252527190353518, "input_tokens": 55, "latency_ms": 15.15564099997846} +{"id": "g0045-negociacao_divida-regionalismo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 136, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.027069631535388775, "recarga_saldo": 0.016045605509751204, "negociacao_divida": 0.07447387905227398, "vas_cancelamento": 0.022551100344053745, "bonus_nao_recebido": 0.039889010900526135, "vas_contratacao": 0.062115515530143155, "suporte_chip_esim": 0.009130778577902135, "conta_pagamento_confirmacao": 0.13506367588780588, "internet_consumo": 0.068878865641597, "conta_segunda_via": 0.061934444072762926, "negociacao_religacao": 0.0342311145906067, "sem_correspondencia": 0.4486163783571884}, "confidence": 0.4486163783571884, "input_tokens": 69, "latency_ms": 24.346779000012475} +{"id": "g0045-negociacao_divida-regionalismo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.05501639638035013, "conta_segunda_via": 0.09607983022630848, "negociacao_divida": 0.21217342420766414, "sem_correspondencia": 0.6367303491856773}, "confidence": 0.6367303491856773, "input_tokens": 60, "latency_ms": 14.893817999990233} +{"id": "g0045-negociacao_divida-regionalismo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.22144091892364806, "vas_cancelamento": 0.013525205199078277, "portabilidade": 0.009969180793370763, "atendimento_humano": 0.1548719012460302, "negociacao_divida": 0.16145304401755578, "marketplace_compra": 0.014432973725739892, "plano_troca": 0.008625096938692579, "suporte_sem_sinal": 0.19385624599892748, "conta_vencimento": 0.01161353423232284, "negociacao_religacao": 0.019901734531264918, "seguranca_fraude": 0.09636992548190731, "sem_correspondencia": 0.09394023891146187}, "confidence": 0.22144091892364806, "input_tokens": 54, "latency_ms": 22.956950999997616} +{"id": "g0045-negociacao_divida-regionalismo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.05332934488824589, "negociacao_religacao": 0.04759535157796621, "negociacao_divida": 0.5692192718951634, "sem_correspondencia": 0.32985603163862454}, "confidence": 0.5692192718951634, "input_tokens": 56, "latency_ms": 16.02554100000475} +{"id": "g0045-negociacao_divida-regionalismo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.25138294755337515, "internet_pacote_adicional": 0.10039144777783995, "roaming_pacote": 0.004670278645749853, "conta_segunda_via": 0.033961869855322575, "conta_debito_automatico_digital": 0.03216543056109322, "cadastro_atualizacao": 0.047626722714925934, "roaming_cobranca": 0.008897805607174071, "suporte_configuracao": 0.022506760485718865, "negociacao_religacao": 0.01646812636514224, "marketplace_pedido": 0.031491700633176835, "internet_consumo": 0.13065256208798978, "roaming_duvida": 0.0138933323647206, "portabilidade": 0.015793331004198014, "conta_pagamento_confirmacao": 0.11670515713446111, "marketplace_compra": 0.03053810454564659, "sem_correspondencia": 0.1428544226634652}, "confidence": 0.25138294755337515, "input_tokens": 53, "latency_ms": 31.519985999977962} +{"id": "g0045-negociacao_divida-regionalismo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.03136560412952863, "negociacao_divida": 0.6368392732585126, "conta_segunda_via": 0.04643934177404566, "sem_correspondencia": 0.2853557808379131}, "confidence": 0.6368392732585126, "input_tokens": 52, "latency_ms": 16.86055900000838} +{"id": "g0045-negociacao_divida-regionalismo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.07171490618146015, "conta_contestacao": 0.07552277117424583, "roaming_cobranca": 0.005449715406663955, "desconto_retencao": 0.012365753468753106, "negociacao_divida": 0.22918781093853602, "fidelidade_resgate": 0.02383295203769554, "vas_cancelamento": 0.0090459946257315, "plano_troca": 0.02197030320740982, "negociacao_religacao": 0.03542550941617183, "internet_consumo": 0.10329099499255384, "conta_segunda_via": 0.04542985450619712, "sem_correspondencia": 0.3667634340445813}, "confidence": 0.3667634340445813, "input_tokens": 63, "latency_ms": 23.72773999999822} +{"id": "g0045-negociacao_divida-regionalismo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.027280660549407157, "negociacao_divida": 0.17626120281414093, "fidelidade_resgate": 0.028475109699928086, "plano_troca": 0.02293913269742677, "recarga_realizar": 0.03395737732915116, "conta_segunda_via": 0.10414606410373795, "beneficios_consulta": 0.12823754644570906, "negociacao_religacao": 0.023682240573184493, "atendimento_humano": 0.09785701407385627, "vas_contratacao": 0.01956816218471648, "conta_contestacao": 0.062202610538919345, "conta_vencimento": 0.015398366491484392, "roaming_duvida": 0.01461682293278592, "seguranca_fraude": 0.03144069411933939, "suporte_configuracao": 0.03121880651428406, "sem_correspondencia": 0.18271818893192848}, "confidence": 0.18271818893192848, "input_tokens": 75, "latency_ms": 31.200008999974216} +{"id": "g0048-negociacao_divida-indireto_multiplo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.06369388079757288, "conta_segunda_via": 0.05261479671070428, "negociacao_religacao": 0.03497154997672308, "sem_correspondencia": 0.8487197725149997}, "confidence": 0.8487197725149997, "input_tokens": 54, "latency_ms": 15.173159999989139} +{"id": "g0048-negociacao_divida-indireto_multiplo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao", "conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"negociacao_divida": 0.027625873607697318, "negociacao_religacao": 0.007135975154668162, "conta_segunda_via": 0.8521622991594608, "sem_correspondencia": 0.11307585207817372}, "confidence": 0.8521622991594608, "input_tokens": 67, "latency_ms": 15.318226000005097} +{"id": "g0048-negociacao_divida-indireto_multiplo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.02359592995363787, "recarga_nao_creditada": 0.01952358061714855, "vas_cancelamento": 0.07436698342709318, "seguranca_fraude": 0.11755992691696017, "suporte_configuracao": 0.09777087281178506, "negociacao_divida": 0.06351936324599251, "conta_segunda_via": 0.08953342931568194, "sem_correspondencia": 0.5141299137117007}, "confidence": 0.5141299137117007, "input_tokens": 50, "latency_ms": 17.055281000011746} +{"id": "g0048-negociacao_divida-indireto_multiplo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_divida", "negociacao_religacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 0.23453022801723586, "parceiros_ofertas": 0.03516806328857016, "vas_contratacao": 0.020790878915684808, "cadastro_atualizacao": 0.05145926458529306, "negociacao_divida": 0.11490064987801742, "conta_segunda_via": 0.020558946064400816, "negociacao_religacao": 0.3934046074010947, "sem_correspondencia": 0.12918736184970323}, "confidence": 0.3934046074010947, "input_tokens": 53, "latency_ms": 16.84980500002098} +{"id": "g0048-negociacao_divida-indireto_multiplo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.11107077299568224, "conta_segunda_via": 0.14152954327671008, "marketplace_compra": 0.08076619992860602, "vas_contratacao": 0.02413037759262093, "recarga_saldo": 0.009807670356509071, "plano_troca": 0.015433559917112236, "fidelidade_pontos": 0.0418789343840959, "internet_consumo": 0.09228479737590108, "cadastro_atualizacao": 0.042858611213555685, "cancelamento_linha": 0.007452210776454716, "suporte_chip_esim": 0.01368642486775931, "conta_contestacao": 0.05369948150716491, "negociacao_religacao": 0.02418799665688914, "internet_pacote_adicional": 0.11161248235182744, "plano_nova_linha": 0.01065285862007509, "sem_correspondencia": 0.21894807817903614}, "confidence": 0.21894807817903614, "input_tokens": 50, "latency_ms": 30.100258000004487} +{"id": "g0048-negociacao_divida-indireto_multiplo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.022909652821513943, "conta_segunda_via": 0.23952957927500293, "negociacao_religacao": 0.016159742024632107, "seguranca_perda_roubo": 0.030623324095903872, "cadastro_atualizacao": 0.09051782796998598, "marketplace_compra": 0.058860029940705674, "negociacao_divida": 0.03320054495014448, "conta_contestacao": 0.058315187643370084, "conta_explicacao": 0.07630702359290967, "fidelidade_pontos": 0.08527229174373273, "troca_numero": 0.004776575759079293, "sem_correspondencia": 0.28352822018301926}, "confidence": 0.28352822018301926, "input_tokens": 66, "latency_ms": 24.350972000007687} +{"id": "g0048-negociacao_divida-indireto_multiplo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.038761087709552194, "beneficios_consulta": 0.10849976059805483, "seguranca_fraude": 0.08594405116143762, "vas_consulta": 0.17849396605553722, "conta_explicacao": 0.04488825162715894, "vas_contratacao": 0.023853358464455847, "marketplace_compra": 0.025201161076808795, "suporte_sem_sinal": 0.12421950256522926, "cancelamento_linha": 0.006444569834666287, "marketplace_pedido": 0.023933169085761243, "recarga_nao_creditada": 0.003510035427416144, "negociacao_religacao": 0.009197482132756995, "reclamacao_atendimento": 0.16923524853067964, "negociacao_divida": 0.018652696618468766, "conta_segunda_via": 0.015145005097199588, "sem_correspondencia": 0.12402065401481667}, "confidence": 0.17849396605553722, "input_tokens": 49, "latency_ms": 30.908065000005536} +{"id": "g0048-negociacao_divida-indireto_multiplo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.09900063930921758, "conta_contestacao": 0.05415428787931282, "conta_segunda_via": 0.03590436517187388, "conta_debito_automatico_digital": 0.02527512218294076, "negociacao_divida": 0.025515988293695422, "vas_consulta": 0.259799736035784, "atendimento_humano": 0.032920217455677164, "recarga_realizar": 0.2036965624079629, "internet_pacote_adicional": 0.0922428132493419, "negociacao_religacao": 0.014060333369563957, "desconto_retencao": 0.01660018337761333, "sem_correspondencia": 0.14082975126701625}, "confidence": 0.259799736035784, "input_tokens": 49, "latency_ms": 23.738818999987643} +{"id": "g0048-negociacao_divida-indireto_multiplo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.042626053253658314, "negociacao_divida": 0.09190750156308525, "conta_segunda_via": 0.039803292750579464, "sem_correspondencia": 0.825663152432677}, "confidence": 0.825663152432677, "input_tokens": 46, "latency_ms": 15.137356999986196} +{"id": "g0048-negociacao_divida-indireto_multiplo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.0455480764001214, "negociacao_divida": 0.01870427228405311, "negociacao_religacao": 0.016694837714689662, "sem_correspondencia": 0.9190528136011358}, "confidence": 0.9190528136011358, "input_tokens": 51, "latency_ms": 15.27962200000843} +{"id": "g0048-negociacao_divida-indireto_multiplo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.18200556866077494, "troca_numero": 0.00691377462106282, "roaming_pacote": 0.008702353541916782, "marketplace_pedido": 0.14696833436575407, "negociacao_religacao": 0.029889473580235713, "conta_segunda_via": 0.06474615609367879, "negociacao_divida": 0.15710763574724035, "sem_correspondencia": 0.4036667033893365}, "confidence": 0.4036667033893365, "input_tokens": 47, "latency_ms": 16.105442999986508} +{"id": "g0048-negociacao_divida-indireto_multiplo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.19285497464501247, "desconto_retencao": 0.10108145533482732, "roaming_cobranca": 0.006438082215970204, "suporte_configuracao": 0.037154835478781144, "fidelidade_resgate": 0.03337905624354187, "internet_problema_conexao": 0.06605166332157011, "negociacao_religacao": 0.01833159141549376, "negociacao_divida": 0.02504085800694197, "conta_segunda_via": 0.0376938440178191, "internet_pacote_adicional": 0.1363986907534033, "conta_debito_automatico_digital": 0.05888446913609125, "sem_correspondencia": 0.2866904794305475}, "confidence": 0.2866904794305475, "input_tokens": 51, "latency_ms": 23.887096000009933} +{"id": "g0050-negociacao_religacao-informal_abreviado-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.004184318757053599, "recarga_realizar": 0.0038659305314133847, "bonus_nao_recebido": 0.006595149250456077, "troca_numero": 0.001532434271575553, "conta_segunda_via": 0.01244046647262393, "vas_cancelamento": 0.002981300501857797, "vas_consulta": 0.2055297071783675, "reclamacao_atendimento": 0.06614695569491985, "negociacao_divida": 0.008061330863085856, "negociacao_religacao": 0.1694542190087073, "plano_troca": 0.004179302187944696, "conta_pagamento_confirmacao": 0.1373990492766608, "cadastro_atualizacao": 0.038762763611894034, "suporte_sem_sinal": 0.12347825021037576, "seguranca_perda_roubo": 0.11573077878402557, "sem_correspondencia": 0.09965804339903832}, "confidence": 0.2055297071783675, "input_tokens": 47, "latency_ms": 31.081028000016886} +{"id": "g0050-negociacao_religacao-informal_abreviado-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.004211565271752924, "bonus_nao_recebido": 0.02741970172781107, "roaming_duvida": 0.006372679176039997, "beneficios_consulta": 0.151126511385939, "conta_debito_automatico_digital": 0.00773758216752498, "internet_pacote_adicional": 0.4037760296835289, "suporte_sem_sinal": 0.10950547661279304, "reclamacao_atendimento": 0.062069964325327326, "conta_pagamento_confirmacao": 0.021290070257732902, "marketplace_pedido": 0.03349968625653221, "negociacao_divida": 0.006111377082855455, "seguranca_perda_roubo": 0.02410436488917904, "vas_contratacao": 0.011499563595767254, "suporte_chip_esim": 0.008379816595343613, "negociacao_religacao": 0.019946540652619065, "sem_correspondencia": 0.10294907031925328}, "confidence": 0.4037760296835289, "input_tokens": 42, "latency_ms": 32.41037500001198} +{"id": "g0050-negociacao_religacao-informal_abreviado-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"cadastro_atualizacao": 0.057153622826594384, "troca_numero": 0.0017915544807900524, "conta_segunda_via": 0.011134036469907784, "recarga_nao_creditada": 0.003398215343779316, "conta_vencimento": 0.004891437735180186, "negociacao_religacao": 0.015205643006803583, "marketplace_pedido": 0.0194909992616671, "negociacao_divida": 0.008267811002300908, "vas_consulta": 0.04966747649014368, "internet_problema_conexao": 0.044673705956414504, "conta_pagamento_confirmacao": 0.3834578596217901, "conta_contestacao": 0.045981197238145394, "suporte_sem_sinal": 0.1378393543611221, "reclamacao_atendimento": 0.0928764764553973, "plano_consulta": 0.027435842479295675, "sem_correspondencia": 0.09673476727066795}, "confidence": 0.3834578596217901, "input_tokens": 46, "latency_ms": 30.869891999998345} +{"id": "g0050-negociacao_religacao-informal_abreviado-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.4729852385809437, "fidelidade_pontos": 0.04067070928578002, "suporte_chip_esim": 0.01274958601844803, "cancelamento_linha": 0.03246865090746914, "parceiros_ofertas": 0.10576891013452848, "suporte_sem_sinal": 0.07768833883414271, "reclamacao_atendimento": 0.04682710246677793, "seguranca_fraude": 0.034200549764070026, "recarga_saldo": 0.005140202310129736, "conta_pagamento_confirmacao": 0.01431367635817608, "internet_pacote_adicional": 0.03798939027315608, "desconto_retencao": 0.007590980771895839, "negociacao_divida": 0.007699484987956885, "vas_cancelamento": 0.004990990910460944, "conta_debito_automatico_digital": 0.004035349518845681, "sem_correspondencia": 0.09488083887721871}, "confidence": 0.4729852385809437, "input_tokens": 41, "latency_ms": 31.594998999992185} +{"id": "g0050-negociacao_religacao-informal_abreviado-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0900957218564728, "negociacao_religacao": 0.25401786158992246, "suporte_sem_sinal": 0.24702555125225745, "sem_correspondencia": 0.40886086530134724}, "confidence": 0.40886086530134724, "input_tokens": 38, "latency_ms": 15.088644000002205} +{"id": "g0050-negociacao_religacao-informal_abreviado-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.2684950893566686, "suporte_sem_sinal": 0.2580485704441209, "conta_pagamento_confirmacao": 0.03079888857972911, "sem_correspondencia": 0.44265745161948145}, "confidence": 0.44265745161948145, "input_tokens": 43, "latency_ms": 15.053550000004634} +{"id": "g0050-negociacao_religacao-informal_abreviado-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.5498639621703457, "negociacao_religacao": 0.018829778783775918, "conta_pagamento_confirmacao": 0.025556500423747137, "sem_correspondencia": 0.40574975862213125}, "confidence": 0.5498639621703457, "input_tokens": 39, "latency_ms": 15.2160260000187} +{"id": "g0050-negociacao_religacao-informal_abreviado-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"troca_numero": 0.0026070034320480927, "seguranca_fraude": 0.06140248565490017, "negociacao_divida": 0.01957392601873463, "negociacao_religacao": 0.37303165853179526, "roaming_pacote": 0.010614689879044126, "suporte_sem_sinal": 0.13023784153225587, "parceiros_ofertas": 0.04964018755629721, "cadastro_atualizacao": 0.02940744397880478, "bonus_nao_recebido": 0.011398258090891558, "fidelidade_resgate": 0.011067919851626258, "reclamacao_atendimento": 0.05548934381399783, "roaming_duvida": 0.01846462588886252, "desconto_retencao": 0.0043584497488728955, "conta_pagamento_confirmacao": 0.09087912317250262, "atendimento_humano": 0.03535430714592638, "sem_correspondencia": 0.09647273570343982}, "confidence": 0.37303165853179526, "input_tokens": 42, "latency_ms": 29.471405000009554} +{"id": "g0050-negociacao_religacao-informal_abreviado-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_sem_sinal": 0.22069794761754377, "suporte_chip_esim": 0.012710612740763006, "conta_pagamento_confirmacao": 0.311427932658342, "parceiros_ofertas": 0.08153332328547996, "conta_contestacao": 0.08613384835920664, "negociacao_divida": 0.019606173768869556, "negociacao_religacao": 0.03282838809595958, "sem_correspondencia": 0.2350617734738355}, "confidence": 0.311427932658342, "input_tokens": 36, "latency_ms": 16.364371999998184} +{"id": "g0050-negociacao_religacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"portabilidade": 0.007905203331883706, "roaming_cobranca": 0.007479783539416105, "reclamacao_atendimento": 0.10029111582913926, "suporte_configuracao": 0.05906113546545512, "desconto_retencao": 0.020780711592095928, "internet_pacote_adicional": 0.4032545897020685, "cancelamento_linha": 0.07517464107700955, "roaming_pacote": 0.004549189243364981, "roaming_duvida": 0.012697611669302599, "vas_cancelamento": 0.01087321956792716, "suporte_sem_sinal": 0.1209544602815885, "troca_numero": 0.002700355743891569, "conta_pagamento_confirmacao": 0.02828347272327667, "plano_troca": 0.0077498247250240675, "negociacao_divida": 0.005983312927709289, "sem_correspondencia": 0.13226137258084697}, "confidence": 0.4032545897020685, "input_tokens": 43, "latency_ms": 29.534019999999828} +{"id": "g0050-negociacao_religacao-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"fidelidade_pontos": 0.17971896573369037, "negociacao_divida": 0.01673560958193208, "seguranca_perda_roubo": 0.42696605241870655, "plano_nova_linha": 0.04763026739387529, "suporte_sem_sinal": 0.1064959792490029, "conta_segunda_via": 0.020631724486993266, "roaming_duvida": 0.007906665127153373, "atendimento_humano": 0.038440435482437606, "conta_contestacao": 0.025952073590687498, "conta_pagamento_confirmacao": 0.017377767600037487, "fidelidade_resgate": 0.0182231513567041, "sem_correspondencia": 0.09392130797877947}, "confidence": 0.42696605241870655, "input_tokens": 43, "latency_ms": 24.010184000019308} +{"id": "g0050-negociacao_religacao-informal_abreviado-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.007840084386984563, "negociacao_divida": 0.010832345413955311, "plano_troca": 0.013460173419433796, "conta_vencimento": 0.007557567234758332, "negociacao_religacao": 0.046777994443080714, "bonus_nao_recebido": 0.04756504392920505, "internet_problema_conexao": 0.08128494296194154, "internet_consumo": 0.06436819953563393, "conta_pagamento_confirmacao": 0.035858282594808694, "internet_pacote_adicional": 0.042014264850046903, "recarga_nao_creditada": 0.005257751486627881, "suporte_sem_sinal": 0.18524529451706362, "reclamacao_atendimento": 0.13572523697947403, "recarga_saldo": 0.006609875324073054, "plano_nova_linha": 0.08677499981276925, "sem_correspondencia": 0.22282794311014334}, "confidence": 0.22282794311014334, "input_tokens": 41, "latency_ms": 30.509695999995756} +{"id": "g0051-negociacao_religacao-erros_digitacao-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.018846050211978962, "suporte_sem_sinal": 0.1289031675605154, "conta_contestacao": 0.10239783841368014, "plano_troca": 0.005684968642412639, "negociacao_religacao": 0.38123623158003583, "conta_pagamento_confirmacao": 0.09582381851684006, "negociacao_divida": 0.011508736015672684, "plano_nova_linha": 0.05943971969205429, "portabilidade": 0.008620306989974688, "atendimento_humano": 0.049052757079175904, "marketplace_compra": 0.009933325623938068, "sem_correspondencia": 0.12855307967372134}, "confidence": 0.38123623158003583, "input_tokens": 43, "latency_ms": 23.01790600000686} +{"id": "g0051-negociacao_religacao-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.2573892187537614, "troca_numero": 0.003414838357102575, "negociacao_divida": 0.018117481922784857, "conta_pagamento_confirmacao": 0.0688622075385372, "bonus_nao_recebido": 0.07119455220007721, "plano_consulta": 0.07747407291829758, "recarga_saldo": 0.005859648369097458, "roaming_cobranca": 0.008017038030625256, "conta_explicacao": 0.04811643830365788, "reclamacao_atendimento": 0.21153754089474988, "seguranca_fraude": 0.07093003423597447, "sem_correspondencia": 0.15908692847533423}, "confidence": 0.2573892187537614, "input_tokens": 46, "latency_ms": 23.904543999975658} +{"id": "g0051-negociacao_religacao-erros_digitacao-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_vencimento": 0.007743300234410269, "seguranca_perda_roubo": 0.040825994381556076, "negociacao_religacao": 0.3008066828670669, "cancelamento_linha": 0.041018867568833356, "negociacao_divida": 0.016660266260682528, "parceiros_ofertas": 0.05720463986079231, "plano_consulta": 0.07050585270928215, "conta_pagamento_confirmacao": 0.05645639664932365, "suporte_sem_sinal": 0.2083134879738586, "conta_contestacao": 0.049826191778177265, "vas_contratacao": 0.010800915251334687, "sem_correspondencia": 0.13983740446468218}, "confidence": 0.3008066828670669, "input_tokens": 43, "latency_ms": 22.743208000008508} +{"id": "g0051-negociacao_religacao-erros_digitacao-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.1909534347069318, "suporte_sem_sinal": 0.1436440171671878, "marketplace_compra": 0.0519156946785472, "fidelidade_resgate": 0.020394200315396422, "plano_troca": 0.009766383919732407, "negociacao_divida": 0.010638890753332166, "roaming_cobranca": 0.00670447536441965, "cadastro_atualizacao": 0.028954370525079345, "internet_pacote_adicional": 0.17386369382465658, "vas_cancelamento": 0.010873992912561036, "cancelamento_linha": 0.08982008707590204, "recarga_saldo": 0.004867834449316391, "conta_explicacao": 0.044367276146298734, "roaming_pacote": 0.004994667090491738, "negociacao_religacao": 0.04095348315899281, "sem_correspondencia": 0.16728749791115388}, "confidence": 0.1909534347069318, "input_tokens": 45, "latency_ms": 30.060883000004424} +{"id": "g0051-negociacao_religacao-erros_digitacao-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.027983857631502945, "bonus_nao_recebido": 0.09945122263712312, "suporte_sem_sinal": 0.26691052615915084, "conta_pagamento_confirmacao": 0.1659167874520658, "plano_troca": 0.014764476732512676, "portabilidade": 0.019498544031737865, "negociacao_religacao": 0.09630186218360658, "sem_correspondencia": 0.3091727231723002}, "confidence": 0.3091727231723002, "input_tokens": 42, "latency_ms": 17.561224000019138} +{"id": "g0051-negociacao_religacao-erros_digitacao-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_religacao": 0.05453649439272155, "fidelidade_pontos": 0.026743908870840195, "suporte_chip_esim": 0.010240291064078425, "reclamacao_atendimento": 0.08385998607302109, "marketplace_pedido": 0.0354768776576401, "suporte_sem_sinal": 0.13186573748900646, "parceiros_ofertas": 0.029307459893783798, "conta_pagamento_confirmacao": 0.07537285850189225, "conta_debito_automatico_digital": 0.021161447836023282, "seguranca_perda_roubo": 0.33282127387486005, "cadastro_atualizacao": 0.02790448578988646, "portabilidade": 0.010018684724015174, "conta_vencimento": 0.005117477758571434, "plano_consulta": 0.030257041961994212, "negociacao_divida": 0.00983238668477596, "sem_correspondencia": 0.11548358742688954}, "confidence": 0.33282127387486005, "input_tokens": 43, "latency_ms": 31.60194099999103} +{"id": "g0051-negociacao_religacao-erros_digitacao-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.4126371743024323, "conta_pagamento_confirmacao": 0.1398997557462947, "negociacao_divida": 0.02016234544353834, "parceiros_ofertas": 0.03735117140541912, "atendimento_humano": 0.04434946501558486, "roaming_duvida": 0.0173861043119022, "suporte_sem_sinal": 0.17441026643291188, "sem_correspondencia": 0.15380371734191658}, "confidence": 0.4126371743024323, "input_tokens": 42, "latency_ms": 16.72637600000826} +{"id": "g0051-negociacao_religacao-erros_digitacao-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.1255927380975505, "negociacao_religacao": 0.049696262810155135, "atendimento_humano": 0.10710253541566772, "conta_vencimento": 0.009190810822903154, "recarga_realizar": 0.006149932262138621, "plano_troca": 0.009899212955731868, "negociacao_divida": 0.009326316394549058, "fidelidade_pontos": 0.04963551450139956, "suporte_sem_sinal": 0.3372425131098309, "suporte_configuracao": 0.04393493001364421, "plano_nova_linha": 0.025202920601696426, "sem_correspondencia": 0.2270263130147329}, "confidence": 0.3372425131098309, "input_tokens": 41, "latency_ms": 21.81548099997599} +{"id": "g0051-negociacao_religacao-erros_digitacao-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.05503721170365421, "roaming_cobranca": 0.006055961837138927, "negociacao_religacao": 0.04020265867961942, "plano_consulta": 0.035950664481079204, "recarga_realizar": 0.005891075366024499, "internet_problema_conexao": 0.0758354441390868, "seguranca_perda_roubo": 0.08318528544602723, "conta_pagamento_confirmacao": 0.20410363404653542, "negociacao_divida": 0.013164682332190708, "suporte_sem_sinal": 0.3022058312346309, "portabilidade": 0.013453031908887948, "sem_correspondencia": 0.16491451882512476}, "confidence": 0.3022058312346309, "input_tokens": 43, "latency_ms": 23.10905699999921} +{"id": "g0051-negociacao_religacao-erros_digitacao-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.017066541296249273, "recarga_realizar": 0.0062079506013713506, "conta_pagamento_confirmacao": 0.06573480073803063, "internet_problema_conexao": 0.11581465829247274, "atendimento_humano": 0.08866651704908086, "cancelamento_linha": 0.10008159577481765, "reclamacao_atendimento": 0.08850098005677849, "conta_vencimento": 0.012266008566349362, "portabilidade": 0.012739660580173407, "suporte_sem_sinal": 0.1360594569418077, "negociacao_religacao": 0.06786485458024497, "troca_numero": 0.0024601941759797553, "beneficios_consulta": 0.07329218506996997, "bonus_nao_recebido": 0.04528689182012267, "parceiros_ofertas": 0.01968349800928691, "sem_correspondencia": 0.14827420644726427}, "confidence": 0.14827420644726427, "input_tokens": 43, "latency_ms": 28.29784799999402} +{"id": "g0051-negociacao_religacao-erros_digitacao-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.02868924417424633, "plano_consulta": 0.08429495817563583, "seguranca_perda_roubo": 0.06600607796373431, "recarga_saldo": 0.013360563391882558, "conta_pagamento_confirmacao": 0.10708971847223694, "negociacao_religacao": 0.08316109904130532, "suporte_sem_sinal": 0.29979419094000737, "sem_correspondencia": 0.3176041478409513}, "confidence": 0.3176041478409513, "input_tokens": 41, "latency_ms": 16.94111699998757} +{"id": "g0051-negociacao_religacao-erros_digitacao-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.4137026008938744, "suporte_sem_sinal": 0.19639756978353437, "troca_numero": 0.00233185357610451, "reclamacao_atendimento": 0.05439481801920031, "conta_segunda_via": 0.016573711978902277, "conta_pagamento_confirmacao": 0.03154319849556594, "plano_nova_linha": 0.052427875947251, "beneficios_consulta": 0.07883874207629864, "negociacao_divida": 0.008766086639418353, "plano_troca": 0.006205219215867285, "conta_vencimento": 0.0043340194314459195, "sem_correspondencia": 0.134484303942537}, "confidence": 0.4137026008938744, "input_tokens": 40, "latency_ms": 22.39050899999029} +{"id": "g0053-negociacao_religacao-emocional-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.009034263447066558, "negociacao_religacao": 0.29995535295681186, "internet_pacote_adicional": 0.11019211453350802, "suporte_sem_sinal": 0.11935170139652503, "conta_pagamento_confirmacao": 0.22319032619495166, "negociacao_divida": 0.014373090326649251, "fidelidade_resgate": 0.016057205510242752, "sem_correspondencia": 0.20784594563424488}, "confidence": 0.29995535295681186, "input_tokens": 74, "latency_ms": 17.675748000016256} +{"id": "g0053-negociacao_religacao-emocional-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 145, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.5886374810668403, "conta_pagamento_confirmacao": 0.015295548620931687, "suporte_sem_sinal": 0.2676616951990039, "sem_correspondencia": 0.128405275113224}, "confidence": 0.5886374810668403, "input_tokens": 66, "latency_ms": 15.744314000016857} +{"id": "g0053-negociacao_religacao-emocional-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_cobranca": 0.0008334650180766382, "fidelidade_resgate": 0.002056006804961702, "conta_pagamento_confirmacao": 0.011073596760062133, "conta_debito_automatico_digital": 0.005842745295945445, "plano_troca": 0.003253886704444112, "internet_consumo": 0.009950219639646514, "marketplace_pedido": 0.005350450977659155, "conta_contestacao": 0.011443910172985992, "conta_segunda_via": 0.00799558869377395, "negociacao_religacao": 0.8600159871484861, "negociacao_divida": 0.011103683135793055, "suporte_sem_sinal": 0.0370257794339781, "troca_numero": 0.0005264157654814202, "beneficios_consulta": 0.012196544540771454, "recarga_saldo": 0.0007397270518265753, "sem_correspondencia": 0.020591992856107664}, "confidence": 0.8600159871484861, "input_tokens": 66, "latency_ms": 31.19865700000446} +{"id": "g0053-negociacao_religacao-emocional-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.2353131604531778, "recarga_nao_creditada": 0.004759431479762501, "negociacao_divida": 0.011133301215124417, "atendimento_humano": 0.11855427081685087, "suporte_configuracao": 0.04117719537628177, "roaming_cobranca": 0.0041342365423199, "conta_pagamento_confirmacao": 0.05542235056674234, "negociacao_religacao": 0.05334217096305919, "suporte_sem_sinal": 0.20705580735929183, "vas_contratacao": 0.013742319266855471, "internet_problema_conexao": 0.08061387564367191, "sem_correspondencia": 0.174751880316862}, "confidence": 0.2353131604531778, "input_tokens": 61, "latency_ms": 23.957988999995905} +{"id": "g0053-negociacao_religacao-emocional-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.019151773896810116, "conta_segunda_via": 0.013268245794967909, "plano_nova_linha": 0.0075209469069461195, "seguranca_perda_roubo": 0.0512828917290607, "conta_pagamento_confirmacao": 0.016178008669911686, "desconto_retencao": 0.0031879028361269917, "suporte_sem_sinal": 0.09960899810492917, "negociacao_religacao": 0.7087668995992275, "reclamacao_atendimento": 0.020027191067025163, "marketplace_compra": 0.01054065800316341, "roaming_pacote": 0.002071861474671768, "sem_correspondencia": 0.048394621917159465}, "confidence": 0.7087668995992275, "input_tokens": 59, "latency_ms": 24.384184999973968} +{"id": "g0053-negociacao_religacao-emocional-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.02520801057700411, "conta_debito_automatico_digital": 0.036228450882491374, "negociacao_religacao": 0.11932715445742843, "troca_numero": 0.004728959277733882, "conta_pagamento_confirmacao": 0.030283889832557413, "suporte_sem_sinal": 0.5373031349382899, "negociacao_divida": 0.0703790168499751, "sem_correspondencia": 0.17654138318451978}, "confidence": 0.5373031349382899, "input_tokens": 60, "latency_ms": 17.522589999998672} +{"id": "g0053-negociacao_religacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.3651480540415755, "internet_pacote_adicional": 0.19831929371355836, "negociacao_divida": 0.1102426086044097, "marketplace_compra": 0.02406913326053809, "conta_debito_automatico_digital": 0.0043814585794996344, "vas_consulta": 0.1696328607383203, "conta_pagamento_confirmacao": 0.011865488748357812, "sem_correspondencia": 0.1163411023137406}, "confidence": 0.3651480540415755, "input_tokens": 58, "latency_ms": 18.223032000008743} +{"id": "g0053-negociacao_religacao-emocional-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.40648619760128896, "negociacao_divida": 0.013069412196150942, "conta_debito_automatico_digital": 0.030005236272883005, "vas_cancelamento": 0.005374446698968999, "conta_pagamento_confirmacao": 0.04595652383134667, "plano_consulta": 0.05933516679803725, "negociacao_religacao": 0.045887423419187195, "reclamacao_atendimento": 0.09448545011058858, "fidelidade_resgate": 0.007164967962248529, "recarga_nao_creditada": 0.0027256897671272665, "vas_consulta": 0.12611398541300972, "sem_correspondencia": 0.1633954999291629}, "confidence": 0.40648619760128896, "input_tokens": 58, "latency_ms": 24.725313999994114} +{"id": "g0053-negociacao_religacao-emocional-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_cancelamento": 0.003950818554032562, "conta_contestacao": 0.03920536599658771, "vas_contratacao": 0.007322176101921472, "marketplace_compra": 0.016430750955955968, "suporte_sem_sinal": 0.06438639942909143, "bonus_nao_recebido": 0.004365436391109424, "recarga_realizar": 0.001809585192419913, "negociacao_religacao": 0.7279735414341028, "conta_segunda_via": 0.011850347147728865, "negociacao_divida": 0.017581029363182742, "suporte_chip_esim": 0.0033687756888080935, "conta_pagamento_confirmacao": 0.013942676061067376, "parceiros_ofertas": 0.026318476351642542, "cancelamento_linha": 0.006047943778766585, "marketplace_pedido": 0.011200125647339814, "sem_correspondencia": 0.04424655190624281}, "confidence": 0.7279735414341028, "input_tokens": 54, "latency_ms": 31.123777999994218} +{"id": "g0053-negociacao_religacao-emocional-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 108, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.17781781521302312, "negociacao_divida": 0.0884112982055056, "suporte_sem_sinal": 0.25163374569728486, "fidelidade_pontos": 0.021763769101087, "desconto_retencao": 0.0215343284604932, "conta_pagamento_confirmacao": 0.04496952364073622, "cadastro_atualizacao": 0.05454413484436926, "sem_correspondencia": 0.33932538483750074}, "confidence": 0.33932538483750074, "input_tokens": 54, "latency_ms": 17.636795999976584} +{"id": "g0053-negociacao_religacao-emocional-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 127, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_debito_automatico_digital": 0.020620128845600164, "conta_contestacao": 0.0269568348216486, "suporte_chip_esim": 0.003189072354881474, "negociacao_religacao": 0.6116572827830958, "reclamacao_atendimento": 0.0879127487827032, "fidelidade_pontos": 0.006723720344804901, "troca_numero": 0.001820992275068039, "suporte_sem_sinal": 0.08773704173447218, "parceiros_ofertas": 0.020800913464681776, "conta_pagamento_confirmacao": 0.00782346193446985, "negociacao_divida": 0.009912495840605556, "vas_contratacao": 0.003000311190505918, "portabilidade": 0.0023079398878075095, "seguranca_fraude": 0.04199484879459319, "internet_problema_conexao": 0.026773172415712927, "sem_correspondencia": 0.04076903452934885}, "confidence": 0.6116572827830958, "input_tokens": 62, "latency_ms": 32.058685000009746} +{"id": "g0053-negociacao_religacao-emocional-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.21709545472258152, "recarga_nao_creditada": 0.005180601619282124, "negociacao_divida": 0.0813894067662115, "conta_pagamento_confirmacao": 0.0915135464943903, "suporte_sem_sinal": 0.2110563417728401, "cancelamento_linha": 0.02221603185544611, "negociacao_religacao": 0.19744894377416752, "sem_correspondencia": 0.17409967299508086}, "confidence": 0.21709545472258152, "input_tokens": 60, "latency_ms": 17.256433000000015} +{"id": "g0058-recarga_realizar-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.012489523389669414, "bonus_nao_recebido": 0.09531984956972721, "recarga_saldo": 0.18329518521311175, "suporte_configuracao": 0.057308336981339275, "conta_pagamento_confirmacao": 0.07107108632835318, "recarga_nao_creditada": 0.09600340306749372, "roaming_pacote": 0.013787330674361511, "sem_correspondencia": 0.47072528477594394}, "confidence": 0.47072528477594394, "input_tokens": 32, "latency_ms": 16.313531999998077} +{"id": "g0058-recarga_realizar-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_vencimento": 0.0032434903465482947, "reclamacao_atendimento": 0.024537917060721982, "parceiros_ofertas": 0.07383594427473737, "recarga_nao_creditada": 0.03276892232996643, "recarga_saldo": 0.3727734346673149, "seguranca_fraude": 0.009887429637966353, "desconto_retencao": 0.012481192989953403, "conta_pagamento_confirmacao": 0.02304177331817492, "internet_pacote_adicional": 0.2066997730615159, "roaming_pacote": 0.0016676801013064083, "atendimento_humano": 0.023346421991914355, "conta_debito_automatico_digital": 0.010281204956937086, "conta_explicacao": 0.049481119656910315, "bonus_nao_recebido": 0.020328603227994207, "conta_contestacao": 0.020754685197989807, "sem_correspondencia": 0.11487040718004828}, "confidence": 0.3727734346673149, "input_tokens": 31, "latency_ms": 29.29746300000602} +{"id": "g0058-recarga_realizar-erros_digitacao-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.14088360419833987, "recarga_nao_creditada": 0.024782778494395363, "recarga_realizar": 0.03699525693772221, "sem_correspondencia": 0.7973383603695425}, "confidence": 0.7973383603695425, "input_tokens": 30, "latency_ms": 15.081687999980886} +{"id": "g0058-recarga_realizar-erros_digitacao-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_troca": 0.011497729473976972, "seguranca_fraude": 0.040093842949849336, "conta_contestacao": 0.07212112854065532, "recarga_realizar": 0.06611484298405448, "cadastro_atualizacao": 0.03164987643014157, "vas_contratacao": 0.006493556787949367, "suporte_configuracao": 0.011904669010878544, "fidelidade_resgate": 0.01686988028260397, "marketplace_compra": 0.023515060576864137, "desconto_retencao": 0.01264635382124179, "reclamacao_atendimento": 0.039192028398428155, "recarga_saldo": 0.09958658381307486, "marketplace_pedido": 0.042640671193563386, "conta_segunda_via": 0.018966784727247596, "recarga_nao_creditada": 0.40482276734638417, "sem_correspondencia": 0.10188422366308639}, "confidence": 0.40482276734638417, "input_tokens": 34, "latency_ms": 30.231420000006892} +{"id": "g0058-recarga_realizar-erros_digitacao-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09727008244478905, "internet_pacote_adicional": 0.19327799178771923, "recarga_realizar": 0.0724092524384672, "vas_consulta": 0.21975681973680627, "internet_consumo": 0.05536771391672733, "vas_cancelamento": 0.00431303555709484, "recarga_saldo": 0.051841368894924134, "suporte_chip_esim": 0.016033191808758195, "plano_troca": 0.010765195278879272, "recarga_nao_creditada": 0.01582510453580555, "roaming_duvida": 0.008919003739377152, "sem_correspondencia": 0.25422123986065176}, "confidence": 0.25422123986065176, "input_tokens": 29, "latency_ms": 22.57541600002355} +{"id": "g0058-recarga_realizar-erros_digitacao-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"plano_consulta": 0.1086131215797078, "conta_debito_automatico_digital": 0.030530952542930437, "recarga_realizar": 0.03771829452296178, "conta_vencimento": 0.006936648579552571, "parceiros_ofertas": 0.053973352212607094, "cadastro_atualizacao": 0.026853619918103828, "recarga_saldo": 0.424410147162302, "fidelidade_pontos": 0.044683223642669405, "cancelamento_linha": 0.00502019262092339, "atendimento_humano": 0.04893504257437368, "portabilidade": 0.0069155741475266635, "seguranca_perda_roubo": 0.018880718554080224, "plano_nova_linha": 0.012651870445947755, "internet_problema_conexao": 0.011997458970277137, "recarga_nao_creditada": 0.03871022380525736, "sem_correspondencia": 0.12316955872077885}, "confidence": 0.424410147162302, "input_tokens": 36, "latency_ms": 28.12953000000107} +{"id": "g0058-recarga_realizar-erros_digitacao-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.03159655269830135, "recarga_realizar": 0.1530259108283591, "recarga_saldo": 0.0855270031300448, "sem_correspondencia": 0.7298505333432947}, "confidence": 0.7298505333432947, "input_tokens": 35, "latency_ms": 14.915712999993502} +{"id": "g0058-recarga_realizar-erros_digitacao-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.08126714054082056, "plano_consulta": 0.32131594314742296, "plano_troca": 0.019532615255225306, "recarga_nao_creditada": 0.022469459028315632, "reclamacao_atendimento": 0.10481382872271501, "marketplace_compra": 0.04334703073677178, "recarga_realizar": 0.013244792775850021, "recarga_saldo": 0.021151145851212545, "bonus_nao_recebido": 0.06022816131748393, "troca_numero": 0.005608794726775231, "internet_consumo": 0.043288118996183934, "sem_correspondencia": 0.26373296890122316}, "confidence": 0.32131594314742296, "input_tokens": 31, "latency_ms": 21.664811000022155} +{"id": "g0058-recarga_realizar-erros_digitacao-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_divida": 0.009023341533655863, "plano_troca": 0.004821946910439735, "conta_segunda_via": 0.03541864906227238, "conta_explicacao": 0.02163184254874104, "internet_problema_conexao": 0.013142174883136931, "desconto_retencao": 0.014959038857971823, "internet_pacote_adicional": 0.05983641620218657, "roaming_pacote": 0.001203214882792789, "negociacao_religacao": 0.004216591943729033, "recarga_nao_creditada": 0.6870710876310926, "portabilidade": 0.0028028138918332417, "reclamacao_atendimento": 0.027083459859315373, "conta_debito_automatico_digital": 0.005825760291430479, "recarga_realizar": 0.023833712450041986, "recarga_saldo": 0.025434054188774133, "sem_correspondencia": 0.06369589486258603}, "confidence": 0.6870710876310926, "input_tokens": 33, "latency_ms": 29.84584399999335} +{"id": "g0058-recarga_realizar-erros_digitacao-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.11022307898271115, "parceiros_ofertas": 0.14420972992811856, "conta_segunda_via": 0.01904062211857231, "desconto_retencao": 0.019758172646061455, "bonus_nao_recebido": 0.03036663729346621, "recarga_realizar": 0.1372260473043125, "seguranca_fraude": 0.021896249030005404, "negociacao_religacao": 0.010341639794230346, "beneficios_consulta": 0.13819606820990626, "recarga_nao_creditada": 0.02779729522071222, "recarga_saldo": 0.1591694529223076, "sem_correspondencia": 0.18177500654959597}, "confidence": 0.18177500654959597, "input_tokens": 33, "latency_ms": 22.47284099999547} +{"id": "g0058-recarga_realizar-erros_digitacao-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.11802951334438855, "suporte_chip_esim": 0.09293198654749979, "negociacao_religacao": 0.01733497543137502, "marketplace_pedido": 0.064663164799386, "recarga_realizar": 0.12948627866421847, "recarga_nao_creditada": 0.04075025052391179, "recarga_saldo": 0.2432278561832596, "sem_correspondencia": 0.29357597450596074}, "confidence": 0.29357597450596074, "input_tokens": 33, "latency_ms": 16.438493999999082} +{"id": "g0058-recarga_realizar-erros_digitacao-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_contestacao": 0.07991822212782171, "recarga_nao_creditada": 0.03638053380661707, "portabilidade": 0.017480112937839944, "recarga_saldo": 0.24387319840254632, "parceiros_ofertas": 0.10411693349698435, "troca_numero": 0.04125781434137028, "recarga_realizar": 0.27074236182016065, "sem_correspondencia": 0.2062308230666597}, "confidence": 0.27074236182016065, "input_tokens": 34, "latency_ms": 15.431943000010051} +{"id": "g0059-recarga_realizar-regionalismo-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.24096849919808655, "recarga_nao_creditada": 0.08894430233455154, "recarga_realizar": 0.28738516997374847, "sem_correspondencia": 0.38270202849361346}, "confidence": 0.38270202849361346, "input_tokens": 58, "latency_ms": 14.722772999988365} +{"id": "g0059-recarga_realizar-regionalismo-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0507494340443323, "recarga_realizar": 0.16235042177789435, "plano_nova_linha": 0.03605048482666531, "recarga_nao_creditada": 0.04440831918558833, "fidelidade_resgate": 0.027297684000818345, "suporte_chip_esim": 0.015998907938561954, "roaming_cobranca": 0.006333885001348094, "conta_debito_automatico_digital": 0.029817990123541686, "marketplace_compra": 0.0651205279021147, "recarga_saldo": 0.23542320049429166, "cadastro_atualizacao": 0.04136327796656758, "sem_correspondencia": 0.2850858667382757}, "confidence": 0.2850858667382757, "input_tokens": 44, "latency_ms": 23.108105999995132} +{"id": "g0059-recarga_realizar-regionalismo-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.11436107706779162, "negociacao_religacao": 0.020490821365072676, "recarga_realizar": 0.09123442283779858, "marketplace_pedido": 0.06325760457230804, "parceiros_ofertas": 0.0902200858984232, "internet_pacote_adicional": 0.07386178492346962, "conta_vencimento": 0.011379277285927211, "recarga_saldo": 0.1557272666126744, "plano_nova_linha": 0.05686892917760631, "recarga_nao_creditada": 0.10410550193071853, "suporte_chip_esim": 0.005180633139505192, "sem_correspondencia": 0.21331259518870463}, "confidence": 0.21331259518870463, "input_tokens": 52, "latency_ms": 22.356091000006018} +{"id": "g0059-recarga_realizar-regionalismo-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.13267122258495995, "recarga_nao_creditada": 0.02637930969290178, "recarga_realizar": 0.39722865967910237, "seguranca_perda_roubo": 0.024521155374203456, "roaming_pacote": 0.007351027829017594, "negociacao_religacao": 0.01301038642604048, "internet_pacote_adicional": 0.18028557367729237, "sem_correspondencia": 0.218552664736482}, "confidence": 0.39722865967910237, "input_tokens": 44, "latency_ms": 16.01797500001112} +{"id": "g0059-recarga_realizar-regionalismo-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"internet_problema_conexao": 0.021403829527852473, "fidelidade_pontos": 0.05522958046898593, "roaming_cobranca": 0.002898237323105447, "conta_segunda_via": 0.025999100099745886, "seguranca_perda_roubo": 0.06979098461861402, "atendimento_humano": 0.058292231157959756, "suporte_chip_esim": 0.007325498226858718, "negociacao_religacao": 0.00870112924778418, "troca_numero": 0.0028893355087356307, "recarga_saldo": 0.19448418235701245, "recarga_nao_creditada": 0.26317776346318883, "seguranca_fraude": 0.05950843790825698, "portabilidade": 0.00786437406384455, "marketplace_compra": 0.019787278851010583, "recarga_realizar": 0.0747860105211604, "sem_correspondencia": 0.12786202665588417}, "confidence": 0.26317776346318883, "input_tokens": 48, "latency_ms": 29.272462999983873} +{"id": "g0059-recarga_realizar-regionalismo-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.11456237125675243, "reclamacao_atendimento": 0.021307772280962735, "internet_pacote_adicional": 0.11430531132191502, "recarga_nao_creditada": 0.03843621210648327, "seguranca_fraude": 0.015614389629136088, "fidelidade_pontos": 0.03635921000328365, "negociacao_religacao": 0.00462189415423841, "recarga_realizar": 0.36937544192719163, "plano_troca": 0.006363840384347778, "marketplace_pedido": 0.02668834882193477, "beneficios_consulta": 0.08673904940184696, "parceiros_ofertas": 0.054631327002661614, "conta_segunda_via": 0.01054023405137054, "roaming_cobranca": 0.002124231799831134, "troca_numero": 0.0012604083318521803, "sem_correspondencia": 0.0970699575261918}, "confidence": 0.36937544192719163, "input_tokens": 44, "latency_ms": 28.673649000012347} +{"id": "g0059-recarga_realizar-regionalismo-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"cadastro_atualizacao": 0.05737869567088722, "conta_debito_automatico_digital": 0.023533836522181665, "recarga_nao_creditada": 0.25256366090406296, "bonus_nao_recebido": 0.05738414949600353, "recarga_realizar": 0.10606631868757167, "recarga_saldo": 0.08559480496819868, "fidelidade_resgate": 0.018974351180621657, "beneficios_consulta": 0.16246410069792194, "troca_numero": 0.0021164881063042867, "reclamacao_atendimento": 0.045840655525452835, "roaming_pacote": 0.0025515116843958614, "sem_correspondencia": 0.1855314265563977}, "confidence": 0.25256366090406296, "input_tokens": 44, "latency_ms": 23.20532100000605} +{"id": "g0059-recarga_realizar-regionalismo-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_chip_esim": 0.007152521337902562, "fidelidade_pontos": 0.03769411670122949, "atendimento_humano": 0.049126910150476856, "recarga_nao_creditada": 0.11398451486726677, "recarga_saldo": 0.1525525213775769, "recarga_realizar": 0.2978415012426531, "vas_consulta": 0.231364333954329, "sem_correspondencia": 0.11028358036856535}, "confidence": 0.2978415012426531, "input_tokens": 52, "latency_ms": 16.480706999999484} +{"id": "g0059-recarga_realizar-regionalismo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"beneficios_consulta": 0.18315065715160442, "plano_nova_linha": 0.021164287815483414, "reclamacao_atendimento": 0.0382623801125961, "internet_problema_conexao": 0.0167721517333581, "suporte_chip_esim": 0.012522715696379222, "recarga_saldo": 0.36531360569105675, "marketplace_compra": 0.026376710505780446, "roaming_duvida": 0.007164352423894402, "recarga_nao_creditada": 0.025479189313088166, "internet_consumo": 0.05103650541776274, "roaming_pacote": 0.00479524510649474, "vas_cancelamento": 0.002531689004915549, "recarga_realizar": 0.11665233739316881, "troca_numero": 0.001385102924536216, "negociacao_religacao": 0.005076308958688878, "sem_correspondencia": 0.12231676075119204}, "confidence": 0.36531360569105675, "input_tokens": 45, "latency_ms": 29.312486999998555} +{"id": "g0059-recarga_realizar-regionalismo-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.18933920632801654, "recarga_nao_creditada": 0.04884928110558272, "recarga_realizar": 0.1528512394161941, "sem_correspondencia": 0.6089602731502066}, "confidence": 0.6089602731502066, "input_tokens": 43, "latency_ms": 14.623542999999017} +{"id": "g0059-recarga_realizar-regionalismo-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.029071424102277636, "conta_segunda_via": 0.05502081279639003, "recarga_realizar": 0.42500141183845436, "negociacao_divida": 0.017407154631973887, "reclamacao_atendimento": 0.05430742715614396, "marketplace_compra": 0.043830685235875314, "recarga_saldo": 0.15387472481676429, "sem_correspondencia": 0.22148635942212053}, "confidence": 0.42500141183845436, "input_tokens": 45, "latency_ms": 16.618525000012596} +{"id": "g0059-recarga_realizar-regionalismo-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"plano_nova_linha": 0.06276198453172302, "recarga_realizar": 0.14760108237117125, "portabilidade": 0.018231272629531947, "fidelidade_resgate": 0.030537903195105853, "internet_problema_conexao": 0.04607810807944049, "recarga_saldo": 0.43750056461430875, "recarga_nao_creditada": 0.028294894738886897, "sem_correspondencia": 0.22899418983983177}, "confidence": 0.43750056461430875, "input_tokens": 42, "latency_ms": 16.266551000001073} +{"id": "g0060-recarga_realizar-emocional-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.026460876109236302, "conta_explicacao": 0.023496835909620258, "internet_consumo": 0.026034684281968437, "marketplace_compra": 0.012582342796320974, "beneficios_consulta": 0.06989911045634271, "seguranca_fraude": 0.058173495002950416, "desconto_retencao": 0.00959389542652616, "recarga_nao_creditada": 0.07325042623897547, "suporte_chip_esim": 0.004024058957988968, "recarga_realizar": 0.5452670931687795, "reclamacao_atendimento": 0.07219837447939273, "sem_correspondencia": 0.07901880717189799}, "confidence": 0.5452670931687795, "input_tokens": 48, "latency_ms": 23.19904200001588} +{"id": "g0060-recarga_realizar-emocional-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 0.03543780371134195, "recarga_saldo": 0.02187910862012311, "roaming_pacote": 0.0015408267498085244, "reclamacao_atendimento": 0.06473428010186946, "internet_consumo": 0.011033106593993364, "negociacao_divida": 0.006051183677505331, "parceiros_ofertas": 0.043529886747299476, "seguranca_perda_roubo": 0.006097541189973995, "recarga_realizar": 0.3979706167711445, "conta_explicacao": 0.00954268686362278, "recarga_nao_creditada": 0.32304438944870556, "sem_correspondencia": 0.07913856952461198}, "confidence": 0.3979706167711445, "input_tokens": 43, "latency_ms": 22.775136999996448} +{"id": "g0060-recarga_realizar-emocional-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.060474035243606686, "recarga_realizar": 0.2783327141543764, "conta_debito_automatico_digital": 0.015087588900992491, "recarga_nao_creditada": 0.0947116701124935, "negociacao_religacao": 0.01863198194604342, "recarga_saldo": 0.0653587961386721, "fidelidade_pontos": 0.033360634465151945, "sem_correspondencia": 0.4340425790386635}, "confidence": 0.4340425790386635, "input_tokens": 48, "latency_ms": 17.097156999994922} +{"id": "g0060-recarga_realizar-emocional-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.06926952178269784, "bonus_nao_recebido": 0.05992114063959386, "marketplace_compra": 0.011060878436153838, "suporte_chip_esim": 0.0026658207165849873, "recarga_nao_creditada": 0.11048692266747984, "recarga_saldo": 0.01660700485139634, "fidelidade_resgate": 0.013048168037852985, "internet_consumo": 0.011442473884422684, "recarga_realizar": 0.5931989444242048, "conta_debito_automatico_digital": 0.004577516961733623, "vas_contratacao": 0.004001920505392394, "sem_correspondencia": 0.10371968709248679}, "confidence": 0.5931989444242048, "input_tokens": 41, "latency_ms": 23.75889499998607} +{"id": "g0060-recarga_realizar-emocional-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"roaming_duvida": 0.007160697001471483, "recarga_saldo": 0.009762710713228958, "recarga_nao_creditada": 0.6058146842856769, "troca_numero": 0.0006095642345373537, "recarga_realizar": 0.15106647930603506, "plano_nova_linha": 0.009821837588442897, "suporte_sem_sinal": 0.06870011859737353, "sem_correspondencia": 0.14706390827323385}, "confidence": 0.6058146842856769, "input_tokens": 46, "latency_ms": 16.215866999999662} +{"id": "g0060-recarga_realizar-emocional-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.05576128677422975, "plano_nova_linha": 0.05243117539468499, "recarga_realizar": 0.07703538697081108, "marketplace_pedido": 0.07151411952398272, "recarga_nao_creditada": 0.21101979125217382, "internet_consumo": 0.03966737018274627, "recarga_saldo": 0.02343759970971943, "sem_correspondencia": 0.46913327019165196}, "confidence": 0.46913327019165196, "input_tokens": 49, "latency_ms": 16.13889400002222} +{"id": "g0060-recarga_realizar-emocional-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 0.01958013875605474, "vas_consulta": 0.0975857596025534, "suporte_configuracao": 0.03822823596080655, "recarga_nao_creditada": 0.04467518234311053, "roaming_pacote": 0.003755691443776286, "recarga_realizar": 0.33980393251495467, "suporte_chip_esim": 0.011469085647402864, "negociacao_religacao": 0.007882000841749828, "conta_debito_automatico_digital": 0.011179321393466921, "recarga_saldo": 0.09177706347882253, "marketplace_pedido": 0.05991286011453317, "sem_correspondencia": 0.2741507279027685}, "confidence": 0.33980393251495467, "input_tokens": 48, "latency_ms": 23.640507000010302} +{"id": "g0060-recarga_realizar-emocional-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.20353561620830035, "recarga_saldo": 0.010192290870293705, "recarga_nao_creditada": 0.5826656216916949, "sem_correspondencia": 0.20360647122971112}, "confidence": 0.5826656216916949, "input_tokens": 44, "latency_ms": 14.888689000002842} +{"id": "g0060-recarga_realizar-emocional-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.25416994438084234, "cancelamento_linha": 0.015355457759140188, "plano_consulta": 0.10557652407405861, "roaming_cobranca": 0.00778992903693949, "recarga_saldo": 0.04788491194539817, "vas_contratacao": 0.01909586067953145, "reclamacao_atendimento": 0.12156395033251241, "sem_correspondencia": 0.42856342179157736}, "confidence": 0.42856342179157736, "input_tokens": 44, "latency_ms": 16.12481500001195} +{"id": "g0060-recarga_realizar-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"internet_problema_conexao": 0.10680040599318666, "vas_consulta": 0.0765557227272457, "conta_explicacao": 0.018484276157327967, "recarga_nao_creditada": 0.2707207878259678, "seguranca_perda_roubo": 0.04450164748307511, "cadastro_atualizacao": 0.023633744520854823, "negociacao_religacao": 0.006068064806606041, "cancelamento_linha": 0.003582550156129314, "negociacao_divida": 0.005665338140476417, "recarga_saldo": 0.13297909913963, "roaming_duvida": 0.008420761925632975, "internet_consumo": 0.06078516573355242, "marketplace_compra": 0.024562219036023597, "portabilidade": 0.005441178128102605, "atendimento_humano": 0.05039578269064971, "sem_correspondencia": 0.16140325553553886}, "confidence": 0.2707207878259678, "input_tokens": 49, "latency_ms": 30.053961999982448} +{"id": "g0060-recarga_realizar-emocional-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_saldo": 0.007977231650844817, "recarga_realizar": 0.07816979529299144, "recarga_nao_creditada": 0.7231172545467218, "sem_correspondencia": 0.1907357185094419}, "confidence": 0.7231172545467218, "input_tokens": 44, "latency_ms": 14.942129000019122} +{"id": "g0060-recarga_realizar-emocional-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.029551581704212754, "conta_segunda_via": 0.0267426940828498, "beneficios_consulta": 0.15328215662189812, "roaming_duvida": 0.018658081799409757, "recarga_realizar": 0.3269007631855384, "reclamacao_atendimento": 0.17755501666787146, "recarga_nao_creditada": 0.014767349343959868, "sem_correspondencia": 0.25254235659425983}, "confidence": 0.3269007631855384, "input_tokens": 47, "latency_ms": 16.79208299998436} +{"id": "g0063-recarga_saldo-curto_neutro-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.044029811496583846, "internet_consumo": 0.15781315529163398, "suporte_chip_esim": 0.011783792165384568, "internet_pacote_adicional": 0.08555314347261081, "recarga_saldo": 0.04570492919039731, "recarga_nao_creditada": 0.0645957935809911, "fidelidade_pontos": 0.1424740793869035, "sem_correspondencia": 0.44804529541549487}, "confidence": 0.44804529541549487, "input_tokens": 33, "latency_ms": 15.873800999997911} +{"id": "g0063-recarga_saldo-curto_neutro-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.23436180346437607, "internet_problema_conexao": 0.01873384276946425, "conta_pagamento_confirmacao": 0.19032168866944088, "roaming_pacote": 0.007887164329135266, "recarga_realizar": 0.011553571850011535, "bonus_nao_recebido": 0.037564606419060724, "recarga_nao_creditada": 0.04141607612206978, "sem_correspondencia": 0.45816124637644146}, "confidence": 0.45816124637644146, "input_tokens": 34, "latency_ms": 16.219293999995443} +{"id": "g0063-recarga_saldo-curto_neutro-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0183568569844695, "internet_consumo": 0.16163071403079, "recarga_realizar": 0.05006414186567861, "sem_correspondencia": 0.7699482871190619}, "confidence": 0.7699482871190619, "input_tokens": 33, "latency_ms": 15.17585500002383} +{"id": "g0063-recarga_saldo-curto_neutro-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.23285504605506605, "roaming_pacote": 0.00763426001625629, "suporte_sem_sinal": 0.0978792893713969, "recarga_nao_creditada": 0.1007151514590351, "recarga_realizar": 0.02097060532103525, "beneficios_consulta": 0.2137799818915331, "internet_consumo": 0.04965583913279258, "sem_correspondencia": 0.2765098267528847}, "confidence": 0.2765098267528847, "input_tokens": 32, "latency_ms": 15.63821599998505} +{"id": "g0063-recarga_saldo-curto_neutro-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.09190747664347813, "seguranca_fraude": 0.07688364945447548, "recarga_saldo": 0.18545369354840738, "roaming_duvida": 0.010539483955105225, "internet_consumo": 0.02327530961003336, "vas_consulta": 0.11587694751769245, "recarga_nao_creditada": 0.009492248998211255, "recarga_realizar": 0.010551370424837218, "fidelidade_resgate": 0.025097542765982344, "seguranca_perda_roubo": 0.10273382563974758, "fidelidade_pontos": 0.11282491410761349, "sem_correspondencia": 0.2353635373344161}, "confidence": 0.2353635373344161, "input_tokens": 31, "latency_ms": 21.36740400001713} +{"id": "g0063-recarga_saldo-curto_neutro-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_contestacao": 0.15585123610872534, "roaming_pacote": 0.011177805551279627, "recarga_realizar": 0.019568950693296498, "internet_consumo": 0.062424365624524455, "desconto_retencao": 0.030922222995641596, "roaming_duvida": 0.021623779727477005, "marketplace_compra": 0.059044666972976625, "recarga_saldo": 0.37286252654027335, "cancelamento_linha": 0.003351243721704878, "plano_nova_linha": 0.013804775812998292, "recarga_nao_creditada": 0.01941366011334597, "sem_correspondencia": 0.22995476613775637}, "confidence": 0.37286252654027335, "input_tokens": 34, "latency_ms": 20.97936800001321} +{"id": "g0063-recarga_saldo-curto_neutro-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.025126408046174407, "internet_consumo": 0.05251973729668873, "recarga_saldo": 0.026121984472363493, "sem_correspondencia": 0.8962318701847733}, "confidence": 0.8962318701847733, "input_tokens": 38, "latency_ms": 15.45529199998441} +{"id": "g0063-recarga_saldo-curto_neutro-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.08759829189856017, "recarga_saldo": 0.06312459554407794, "seguranca_fraude": 0.12611394815243535, "recarga_realizar": 0.01720124068927741, "internet_consumo": 0.06365561331152363, "suporte_chip_esim": 0.00853124053980014, "recarga_nao_creditada": 0.30512448406476844, "sem_correspondencia": 0.3286505857995569}, "confidence": 0.3286505857995569, "input_tokens": 33, "latency_ms": 15.646662999984073} +{"id": "g0063-recarga_saldo-curto_neutro-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.029712216726255607, "internet_consumo": 0.06145902693974005, "recarga_saldo": 0.5206451110902305, "sem_correspondencia": 0.3881836452437739}, "confidence": 0.5206451110902305, "input_tokens": 33, "latency_ms": 15.030685999988691} +{"id": "g0063-recarga_saldo-curto_neutro-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.03726873768382698, "recarga_nao_creditada": 0.07097720812306874, "cancelamento_linha": 0.006080898675584148, "negociacao_religacao": 0.010160074157674587, "recarga_saldo": 0.09650059398470834, "internet_pacote_adicional": 0.10244861575168111, "troca_numero": 0.002431715740096164, "seguranca_perda_roubo": 0.030008359527808018, "conta_debito_automatico_digital": 0.015263748668159296, "conta_contestacao": 0.07892094977846247, "roaming_duvida": 0.012143369272130947, "conta_explicacao": 0.06812880657277715, "internet_consumo": 0.15070680663385794, "marketplace_compra": 0.040061420069381806, "recarga_realizar": 0.019154031916334864, "sem_correspondencia": 0.25974466344444747}, "confidence": 0.25974466344444747, "input_tokens": 35, "latency_ms": 27.701281000020117} +{"id": "g0063-recarga_saldo-curto_neutro-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.14069062965690357, "suporte_sem_sinal": 0.10692779708047158, "recarga_realizar": 0.017759882519253464, "conta_pagamento_confirmacao": 0.16530895553205105, "portabilidade": 0.016511005112122383, "parceiros_ofertas": 0.07303028781870205, "internet_consumo": 0.027154331967486785, "recarga_nao_creditada": 0.018610401624449973, "beneficios_consulta": 0.14815780961886652, "suporte_configuracao": 0.02565117371316142, "reclamacao_atendimento": 0.04456071240211451, "sem_correspondencia": 0.2156370129544167}, "confidence": 0.2156370129544167, "input_tokens": 34, "latency_ms": 21.851177000002053} +{"id": "g0063-recarga_saldo-curto_neutro-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_divida": 0.023076025860452196, "conta_segunda_via": 0.04173016192145011, "plano_troca": 0.011158554858922826, "conta_contestacao": 0.05254149085218211, "plano_consulta": 0.1627636558299377, "internet_consumo": 0.016947744481291542, "recarga_realizar": 0.008774675463598567, "plano_nova_linha": 0.033617023511670854, "roaming_pacote": 0.0027239832669281668, "recarga_saldo": 0.39929434815142395, "recarga_nao_creditada": 0.008389255065149008, "sem_correspondencia": 0.23898308073699298}, "confidence": 0.39929434815142395, "input_tokens": 35, "latency_ms": 21.480943000000252} +{"id": "g0064-recarga_saldo-informal_abreviado-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.14136953307236486, "recarga_realizar": 0.010953696400832, "internet_consumo": 0.038488041002731364, "sem_correspondencia": 0.8091887295240717}, "confidence": 0.8091887295240717, "input_tokens": 31, "latency_ms": 14.906112999995003} +{"id": "g0064-recarga_saldo-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0914903094912374, "fidelidade_resgate": 0.06198838460122636, "plano_nova_linha": 0.04899034811783953, "recarga_realizar": 0.0210344093222331, "internet_consumo": 0.13044976629252616, "cadastro_atualizacao": 0.0756775108341449, "troca_numero": 0.006460956952344608, "sem_correspondencia": 0.5639083143884479}, "confidence": 0.5639083143884479, "input_tokens": 38, "latency_ms": 15.53531999999791} +{"id": "g0064-recarga_saldo-informal_abreviado-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.05381080165772215, "marketplace_compra": 0.03782862073459823, "seguranca_perda_roubo": 0.046849020087247825, "atendimento_humano": 0.09185384265251742, "beneficios_consulta": 0.16663999948635697, "cadastro_atualizacao": 0.0634501207440167, "desconto_retencao": 0.01768448213684083, "roaming_pacote": 0.003922308351410413, "recarga_saldo": 0.09246382913997674, "vas_contratacao": 0.007989483930111773, "recarga_realizar": 0.006432935165797929, "conta_explicacao": 0.04945508790829268, "internet_consumo": 0.033550832608067425, "recarga_nao_creditada": 0.011814300968205375, "suporte_chip_esim": 0.016387954445861025, "sem_correspondencia": 0.2998663799829765}, "confidence": 0.2998663799829765, "input_tokens": 40, "latency_ms": 28.99760400001128} +{"id": "g0064-recarga_saldo-informal_abreviado-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.06722502638931709, "roaming_cobranca": 0.004216929575351932, "recarga_saldo": 0.2898478308501149, "internet_consumo": 0.04483194056559897, "fidelidade_resgate": 0.026103896044932497, "conta_pagamento_confirmacao": 0.10522255659161445, "plano_troca": 0.0151508437031934, "troca_numero": 0.004834272131743778, "marketplace_compra": 0.02862175465067294, "recarga_realizar": 0.00909913175936631, "recarga_nao_creditada": 0.005377859059993043, "sem_correspondencia": 0.3994679586781007}, "confidence": 0.3994679586781007, "input_tokens": 32, "latency_ms": 21.734601999980896} +{"id": "g0064-recarga_saldo-informal_abreviado-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.33543160237541986, "internet_consumo": 0.042696527729146734, "recarga_nao_creditada": 0.004106845201835816, "internet_pacote_adicional": 0.046826142370730676, "conta_explicacao": 0.026809951034558938, "negociacao_religacao": 0.12926791484933708, "conta_vencimento": 0.004304134245852589, "conta_segunda_via": 0.015524923653220323, "desconto_retencao": 0.006394200431610873, "plano_consulta": 0.06755059147962038, "vas_consulta": 0.11304602664083077, "suporte_configuracao": 0.018648890600398996, "suporte_chip_esim": 0.0037820182845316012, "marketplace_pedido": 0.024832874299458265, "recarga_realizar": 0.012536434337032538, "sem_correspondencia": 0.14824092246641454}, "confidence": 0.33543160237541986, "input_tokens": 37, "latency_ms": 29.781976000009536} +{"id": "g0064-recarga_saldo-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.020366635518771745, "internet_consumo": 0.08142323185330393, "recarga_nao_creditada": 0.019133836468023326, "sem_correspondencia": 0.879076296159901}, "confidence": 0.879076296159901, "input_tokens": 32, "latency_ms": 15.152483000008488} +{"id": "g0064-recarga_saldo-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.011820071393372591, "conta_segunda_via": 0.028794001828125682, "conta_debito_automatico_digital": 0.010540430448772987, "recarga_realizar": 0.012162701243761976, "cancelamento_linha": 0.0063004377386073175, "vas_consulta": 0.17150253081438485, "internet_pacote_adicional": 0.12252350168655185, "bonus_nao_recebido": 0.03476543356864541, "internet_consumo": 0.11514963225715277, "plano_consulta": 0.1284615101224671, "recarga_nao_creditada": 0.05469715975415496, "sem_correspondencia": 0.3032825891440025}, "confidence": 0.3032825891440025, "input_tokens": 35, "latency_ms": 22.206170000004022} +{"id": "g0064-recarga_saldo-informal_abreviado-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.03758673627770914, "recarga_nao_creditada": 0.025565616006707842, "recarga_realizar": 0.010030348479287781, "cadastro_atualizacao": 0.07543333389755182, "conta_contestacao": 0.14739219394783085, "negociacao_religacao": 0.006751141770649801, "conta_vencimento": 0.005937789851368761, "atendimento_humano": 0.13374046573415374, "recarga_saldo": 0.28725501018799693, "portabilidade": 0.007552884754392341, "vas_contratacao": 0.005423207136234237, "internet_consumo": 0.021402580010765702, "plano_nova_linha": 0.02860481391026857, "parceiros_ofertas": 0.03678062073461215, "roaming_pacote": 0.0026754826888236607, "sem_correspondencia": 0.16786777461164668}, "confidence": 0.28725501018799693, "input_tokens": 39, "latency_ms": 26.979780000004894} +{"id": "g0064-recarga_saldo-informal_abreviado-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.013415214762330693, "recarga_saldo": 0.5705400375896298, "internet_consumo": 0.03648263005360676, "sem_correspondencia": 0.37956211759443276}, "confidence": 0.5705400375896298, "input_tokens": 35, "latency_ms": 14.996985999999879} +{"id": "g0064-recarga_saldo-informal_abreviado-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.04476237228272563, "recarga_saldo": 0.12756709558436918, "recarga_realizar": 0.007767767060391459, "sem_correspondencia": 0.8199027650725137}, "confidence": 0.8199027650725137, "input_tokens": 34, "latency_ms": 15.188977999997633} +{"id": "g0064-recarga_saldo-informal_abreviado-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.012527759215243343, "recarga_saldo": 0.6819180176479341, "roaming_cobranca": 0.00270796564661914, "suporte_chip_esim": 0.004812443997546582, "recarga_nao_creditada": 0.00825627770189088, "parceiros_ofertas": 0.06477273751754097, "internet_consumo": 0.02973396186308783, "sem_correspondencia": 0.19527083641013718}, "confidence": 0.6819180176479341, "input_tokens": 31, "latency_ms": 15.534836000000496} +{"id": "g0064-recarga_saldo-informal_abreviado-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.1080244708099155, "beneficios_consulta": 0.13614875116240815, "roaming_pacote": 0.004063503362415834, "marketplace_pedido": 0.040112808458822244, "recarga_saldo": 0.0994728508390659, "recarga_nao_creditada": 0.1269598308772589, "plano_nova_linha": 0.031374540267627336, "internet_consumo": 0.03838817785975014, "portabilidade": 0.021307172313259466, "fidelidade_pontos": 0.09023840005576164, "roaming_cobranca": 0.00515497617001173, "recarga_realizar": 0.011098861725345799, "marketplace_compra": 0.024293055825754226, "negociacao_divida": 0.01297071020948899, "atendimento_humano": 0.050134826591615084, "sem_correspondencia": 0.20025706347149907}, "confidence": 0.20025706347149907, "input_tokens": 38, "latency_ms": 27.025597000005064} +{"id": "g0069-recarga_saldo-indireto_multiplo-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 184, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"roaming_duvida": 0.011412883156141484, "seguranca_perda_roubo": 0.0041769333105963966, "internet_consumo": 0.16844701735592071, "conta_pagamento_confirmacao": 0.04495378202767338, "vas_contratacao": 0.01029138171991076, "cancelamento_linha": 0.002436238336495611, "recarga_nao_creditada": 0.05267121633017209, "conta_segunda_via": 0.008010233737509262, "recarga_realizar": 0.012809095880372271, "conta_debito_automatico_digital": 0.006267759937294275, "suporte_sem_sinal": 0.16479197113813465, "roaming_pacote": 0.00944832244990706, "vas_consulta": 0.3326307528975778, "reclamacao_atendimento": 0.034896910125581715, "recarga_saldo": 0.013271829088643512, "sem_correspondencia": 0.12348367250806899}, "confidence": 0.3326307528975778, "input_tokens": 77, "latency_ms": 33.90080899998793} +{"id": "g0069-recarga_saldo-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 96, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.06165175301359317, "recarga_nao_creditada": 0.04165497410475518, "marketplace_pedido": 0.0865488350848124, "conta_pagamento_confirmacao": 0.13241643860445246, "vas_cancelamento": 0.004913669505129814, "desconto_retencao": 0.017796404338502887, "plano_troca": 0.008621045203653354, "cadastro_atualizacao": 0.06070368517697111, "bonus_nao_recebido": 0.0186820418922509, "marketplace_compra": 0.05515376211078826, "recarga_saldo": 0.21530160682559893, "conta_vencimento": 0.01354048797792325, "roaming_duvida": 0.012353152175287858, "conta_segunda_via": 0.011385724003307831, "internet_pacote_adicional": 0.09226563626965896, "sem_correspondencia": 0.16701078371331365}, "confidence": 0.21530160682559893, "input_tokens": 49, "latency_ms": 30.985358000009455} +{"id": "g0069-recarga_saldo-indireto_multiplo-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"troca_numero": 0.0024521164778777693, "internet_consumo": 0.06721864690794532, "recarga_nao_creditada": 0.006217275326827729, "vas_contratacao": 0.01898853867492481, "reclamacao_atendimento": 0.035747222868704964, "cancelamento_linha": 0.003302184423820558, "conta_debito_automatico_digital": 0.006033964034422964, "recarga_realizar": 0.008964812449848744, "vas_consulta": 0.28939447022523335, "plano_consulta": 0.10465089309700498, "cadastro_atualizacao": 0.02798538675893386, "portabilidade": 0.010188846924817911, "recarga_saldo": 0.21306440392929615, "negociacao_religacao": 0.007706892268411012, "conta_segunda_via": 0.01028682764833292, "sem_correspondencia": 0.1877975179835969}, "confidence": 0.28939447022523335, "input_tokens": 60, "latency_ms": 30.907767000002195} +{"id": "g0069-recarga_saldo-indireto_multiplo-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0937918862906109, "recarga_realizar": 0.02163767980749086, "recarga_saldo": 0.08610095748583826, "sem_correspondencia": 0.79846947641606}, "confidence": 0.79846947641606, "input_tokens": 50, "latency_ms": 14.925779999998667} +{"id": "g0069-recarga_saldo-indireto_multiplo-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 142, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.02550321272855557, "roaming_pacote": 0.004678610738433585, "internet_consumo": 0.03578611483305384, "reclamacao_atendimento": 0.10370177833569298, "conta_contestacao": 0.05955725569030599, "plano_troca": 0.014281890434856845, "recarga_nao_creditada": 0.012377031216642062, "conta_debito_automatico_digital": 0.012806490135229137, "recarga_saldo": 0.30271938612341537, "fidelidade_resgate": 0.06297700887346831, "negociacao_religacao": 0.010819965102635129, "sem_correspondencia": 0.35479125578771115}, "confidence": 0.35479125578771115, "input_tokens": 64, "latency_ms": 23.52871400000822} +{"id": "g0069-recarga_saldo-indireto_multiplo-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.02658426910178377, "recarga_saldo": 0.03131402086358634, "internet_consumo": 0.07574111646457295, "sem_correspondencia": 0.8663605935700569}, "confidence": 0.8663605935700569, "input_tokens": 64, "latency_ms": 15.166763999985733} +{"id": "g0069-recarga_saldo-indireto_multiplo-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.008516096579391366, "plano_troca": 0.008141336097602444, "roaming_duvida": 0.010973051279796472, "fidelidade_resgate": 0.0117019369289204, "bonus_nao_recebido": 0.0038288461822107473, "cadastro_atualizacao": 0.04247504507345766, "internet_consumo": 0.04832467103641561, "negociacao_divida": 0.005190704525838294, "recarga_saldo": 0.7225453912487926, "conta_vencimento": 0.004063362288805116, "roaming_pacote": 0.004651720207838855, "marketplace_compra": 0.012748034774833642, "recarga_nao_creditada": 0.0048725111807086255, "recarga_realizar": 0.014251226675415628, "parceiros_ofertas": 0.020158941090470863, "sem_correspondencia": 0.0775571248295017}, "confidence": 0.7225453912487926, "input_tokens": 48, "latency_ms": 29.2068150000091} +{"id": "g0069-recarga_saldo-indireto_multiplo-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.0486455084843508, "recarga_realizar": 0.004524381918721762, "internet_consumo": 0.012315633944747415, "vas_cancelamento": 0.7820936592560666, "recarga_nao_creditada": 0.002736476070044449, "recarga_saldo": 0.05952635895011197, "conta_vencimento": 0.005500459684184322, "sem_correspondencia": 0.0846575216917727}, "confidence": 0.7820936592560666, "input_tokens": 68, "latency_ms": 17.123298999990766} +{"id": "g0069-recarga_saldo-indireto_multiplo-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_troca": 0.01079284005607845, "recarga_nao_creditada": 0.05913784981568924, "reclamacao_atendimento": 0.030674130972946235, "parceiros_ofertas": 0.047732091484367876, "internet_consumo": 0.08262844218266056, "fidelidade_resgate": 0.018743101132124036, "internet_pacote_adicional": 0.0569786119972913, "marketplace_compra": 0.022694017283691678, "conta_explicacao": 0.07774817787894436, "conta_contestacao": 0.06604581193999857, "recarga_realizar": 0.008515809492124334, "roaming_pacote": 0.0027184583633701738, "conta_debito_automatico_digital": 0.0916093122497199, "vas_consulta": 0.28811072726326004, "recarga_saldo": 0.012986182906475912, "sem_correspondencia": 0.12288443498125733}, "confidence": 0.28811072726326004, "input_tokens": 64, "latency_ms": 30.68430799999078} +{"id": "g0069-recarga_saldo-indireto_multiplo-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_pacote_adicional": 0.0753799537711957, "recarga_saldo": 0.26067564231293183, "bonus_nao_recebido": 0.018998714411614465, "negociacao_religacao": 0.022779934405273834, "negociacao_divida": 0.009284545788526201, "desconto_retencao": 0.011343445776783154, "internet_consumo": 0.19818012674760238, "conta_explicacao": 0.043598328354187865, "parceiros_ofertas": 0.02177603571197437, "recarga_realizar": 0.009501355824078416, "recarga_nao_creditada": 0.11853718912184298, "sem_correspondencia": 0.2099447277739888}, "confidence": 0.26067564231293183, "input_tokens": 60, "latency_ms": 23.345913000014207} +{"id": "g0069-recarga_saldo-indireto_multiplo-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta", "desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 0.013205479667840973, "recarga_realizar": 0.034484027098167405, "conta_pagamento_confirmacao": 0.10807752493288862, "suporte_chip_esim": 0.011452226634849016, "internet_consumo": 0.04571460826058222, "roaming_pacote": 0.007236138873043172, "recarga_saldo": 0.4476757310142118, "sem_correspondencia": 0.33215426351841676}, "confidence": 0.4476757310142118, "input_tokens": 59, "latency_ms": 17.17020899999966} +{"id": "g0069-recarga_saldo-indireto_multiplo-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 144, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.1539146274094601, "bonus_nao_recebido": 0.06924926279828773, "conta_vencimento": 0.00994745625708147, "internet_consumo": 0.07425171710820172, "recarga_saldo": 0.03234207880161008, "desconto_retencao": 0.0274348261552775, "internet_problema_conexao": 0.04657084482291725, "seguranca_fraude": 0.04585935902439691, "parceiros_ofertas": 0.18135926039220637, "recarga_nao_creditada": 0.11721696120594421, "recarga_realizar": 0.012862809996691746, "sem_correspondencia": 0.22899079602792494}, "confidence": 0.22899079602792494, "input_tokens": 62, "latency_ms": 23.714557999994668} +{"id": "g0073-recarga_nao_creditada-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.06055756443702784, "recarga_realizar": 0.22596628063084173, "bonus_nao_recebido": 0.1080475030702819, "sem_correspondencia": 0.6054286518618486}, "confidence": 0.6054286518618486, "input_tokens": 51, "latency_ms": 15.08505000001037} +{"id": "g0073-recarga_nao_creditada-regionalismo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 0.10631693493668518, "plano_consulta": 0.07641710049183935, "roaming_duvida": 0.008679267618944895, "recarga_saldo": 0.04669159099985358, "conta_pagamento_confirmacao": 0.08682846691462477, "internet_consumo": 0.03727797276489727, "recarga_realizar": 0.03476316349088242, "vas_contratacao": 0.00839263820639051, "bonus_nao_recebido": 0.047201694980944044, "conta_debito_automatico_digital": 0.010691259579414834, "negociacao_divida": 0.012525797343293493, "atendimento_humano": 0.04279227018870126, "fidelidade_resgate": 0.012174251024476912, "recarga_nao_creditada": 0.22085898271275844, "internet_problema_conexao": 0.06437690310231128, "sem_correspondencia": 0.18401170564398175}, "confidence": 0.22085898271275844, "input_tokens": 49, "latency_ms": 31.080658999997013} +{"id": "g0073-recarga_nao_creditada-regionalismo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.29602336825661085, "recarga_realizar": 0.019149266211150418, "conta_pagamento_confirmacao": 0.19020690411509186, "sem_correspondencia": 0.4946204614171469}, "confidence": 0.4946204614171469, "input_tokens": 50, "latency_ms": 15.058665999987397} +{"id": "g0073-recarga_nao_creditada-regionalismo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.5874761960933961, "bonus_nao_recebido": 0.1162442122259893, "conta_pagamento_confirmacao": 0.052865158963446165, "sem_correspondencia": 0.24341443271716845}, "confidence": 0.5874761960933961, "input_tokens": 49, "latency_ms": 14.955597000010812} +{"id": "g0073-recarga_nao_creditada-regionalismo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.7121998099114579, "bonus_nao_recebido": 0.037727396512753586, "conta_pagamento_confirmacao": 0.02880190006213133, "sem_correspondencia": 0.22127089351365714}, "confidence": 0.7121998099114579, "input_tokens": 43, "latency_ms": 14.78494299999511} +{"id": "g0073-recarga_nao_creditada-regionalismo-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.095636788593113, "bonus_nao_recebido": 0.11590051337705976, "recarga_nao_creditada": 0.07885912354510738, "sem_correspondencia": 0.7096035744847199}, "confidence": 0.7096035744847199, "input_tokens": 42, "latency_ms": 14.967151999996986} +{"id": "g0073-recarga_nao_creditada-regionalismo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.030930656935113827, "troca_numero": 0.0018888219462977866, "recarga_realizar": 0.14783264094517132, "conta_pagamento_confirmacao": 0.044661643803749256, "recarga_nao_creditada": 0.14168145613600866, "conta_explicacao": 0.07937099516338593, "cadastro_atualizacao": 0.043897638871704885, "bonus_nao_recebido": 0.06722535596791232, "recarga_saldo": 0.1776935415912731, "roaming_pacote": 0.004745847364987391, "internet_problema_conexao": 0.05009708481958319, "sem_correspondencia": 0.20997431645481235}, "confidence": 0.20997431645481235, "input_tokens": 49, "latency_ms": 22.32346900001403} +{"id": "g0073-recarga_nao_creditada-regionalismo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.03835663443353135, "conta_pagamento_confirmacao": 0.16709832286877593, "bonus_nao_recebido": 0.1681078616046505, "marketplace_pedido": 0.043475060197429576, "recarga_saldo": 0.02820540870037422, "conta_contestacao": 0.08471500589536483, "recarga_nao_creditada": 0.25658696029602496, "sem_correspondencia": 0.21345474600384864}, "confidence": 0.25658696029602496, "input_tokens": 51, "latency_ms": 16.815050999980485} +{"id": "g0073-recarga_nao_creditada-regionalismo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.11912873052783593, "recarga_saldo": 0.04821129681898093, "bonus_nao_recebido": 0.17945150159271953, "cancelamento_linha": 0.010659550683948561, "internet_problema_conexao": 0.02778346187247717, "recarga_nao_creditada": 0.3568817202044871, "recarga_realizar": 0.01346957916242483, "sem_correspondencia": 0.24441415913712594}, "confidence": 0.3568817202044871, "input_tokens": 43, "latency_ms": 16.467280000000528} +{"id": "g0073-recarga_nao_creditada-regionalismo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_contestacao": 0.17497576846498153, "bonus_nao_recebido": 0.08972100951126269, "recarga_realizar": 0.10382602407337828, "suporte_sem_sinal": 0.18601408678764794, "recarga_saldo": 0.06413607326206969, "recarga_nao_creditada": 0.10025589955146569, "conta_pagamento_confirmacao": 0.05826206529715964, "suporte_configuracao": 0.03282126053021818, "cancelamento_linha": 0.014133029676600017, "vas_cancelamento": 0.01471537450907676, "suporte_chip_esim": 0.00689486556782098, "sem_correspondencia": 0.15424454276831862}, "confidence": 0.18601408678764794, "input_tokens": 49, "latency_ms": 23.396953999991865} +{"id": "g0073-recarga_nao_creditada-regionalismo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.27364022837928026, "roaming_duvida": 0.01722661858707962, "plano_nova_linha": 0.026473127540921404, "recarga_saldo": 0.050581437220447834, "marketplace_pedido": 0.03716985280326541, "atendimento_humano": 0.04652813908564189, "recarga_realizar": 0.028371647119029696, "conta_contestacao": 0.10997873613741567, "recarga_nao_creditada": 0.11265897803428346, "conta_segunda_via": 0.04037930568211323, "bonus_nao_recebido": 0.03645591958790022, "sem_correspondencia": 0.22053600982262134}, "confidence": 0.27364022837928026, "input_tokens": 42, "latency_ms": 23.203096999992567} +{"id": "g0073-recarga_nao_creditada-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.006305237102218241, "negociacao_divida": 0.03015967586288718, "recarga_realizar": 0.03862047731618557, "conta_pagamento_confirmacao": 0.12868939885438202, "conta_debito_automatico_digital": 0.029669192945536486, "portabilidade": 0.019157460771188572, "cadastro_atualizacao": 0.08003882657901068, "recarga_saldo": 0.06686657205450258, "bonus_nao_recebido": 0.17395790658433433, "marketplace_compra": 0.04006209394226342, "fidelidade_resgate": 0.04018148205080762, "sem_correspondencia": 0.3462916759366833}, "confidence": 0.3462916759366833, "input_tokens": 48, "latency_ms": 23.60099099999502} +{"id": "g0074-recarga_nao_creditada-emocional-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.14279464778885326, "conta_pagamento_confirmacao": 0.23638633392994754, "recarga_saldo": 0.055514471141480656, "conta_segunda_via": 0.03556094169594126, "recarga_realizar": 0.02924230013424204, "bonus_nao_recebido": 0.038584055624639145, "internet_consumo": 0.04880140889802631, "plano_nova_linha": 0.01447393498259869, "negociacao_religacao": 0.012047362940263625, "recarga_nao_creditada": 0.10245480704077863, "suporte_chip_esim": 0.008712465509715538, "sem_correspondencia": 0.27542727031351333}, "confidence": 0.27542727031351333, "input_tokens": 48, "latency_ms": 23.92573400001652} +{"id": "g0074-recarga_nao_creditada-emocional-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.43747488458711675, "recarga_saldo": 0.03863247181599327, "bonus_nao_recebido": 0.0686689404203038, "roaming_pacote": 0.005790942919369216, "conta_debito_automatico_digital": 0.012417695710570614, "conta_pagamento_confirmacao": 0.06417069700670297, "recarga_realizar": 0.08014192577709216, "sem_correspondencia": 0.2927024417628512}, "confidence": 0.43747488458711675, "input_tokens": 44, "latency_ms": 17.11770100001786} +{"id": "g0074-recarga_nao_creditada-emocional-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 0.0030426440423609365, "cadastro_atualizacao": 0.0026666914518779774, "bonus_nao_recebido": 0.004179271613273449, "roaming_cobranca": 0.0004332504394257705, "negociacao_religacao": 0.0008888755555827107, "recarga_realizar": 0.0046572594444866415, "internet_problema_conexao": 0.0016881427410020825, "conta_debito_automatico_digital": 0.0008424778192883032, "fidelidade_pontos": 0.0036543916880769213, "recarga_saldo": 0.003296684173406883, "conta_pagamento_confirmacao": 0.012359075867998406, "marketplace_pedido": 0.0034981616198589464, "fidelidade_resgate": 0.0013283128584933891, "recarga_nao_creditada": 0.9250343309783537, "atendimento_humano": 0.003731318936597746, "sem_correspondencia": 0.02869911076991609}, "confidence": 0.9250343309783537, "input_tokens": 49, "latency_ms": 30.909332999982553} +{"id": "g0074-recarga_nao_creditada-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_realizar": 0.04630275805427849, "conta_pagamento_confirmacao": 0.06701579469193403, "bonus_nao_recebido": 0.4866482400134692, "sem_correspondencia": 0.4000332072403183}, "confidence": 0.4866482400134692, "input_tokens": 46, "latency_ms": 15.077506000011454} +{"id": "g0074-recarga_nao_creditada-emocional-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.05949544906616211, "recarga_nao_creditada": 0.1257234662771225, "recarga_realizar": 0.09545120596885681, "conta_explicacao": 0.06637392938137054, "conta_vencimento": 0.014116181060671806, "marketplace_compra": 0.02587340958416462, "seguranca_perda_roubo": 0.050664130598306656, "bonus_nao_recebido": 0.03582174330949783, "recarga_saldo": 0.033766333013772964, "conta_segunda_via": 0.04128487408161163, "conta_pagamento_confirmacao": 0.16690227389335632, "sem_correspondencia": 0.2845270037651062}, "confidence": 0.2845270037651062, "input_tokens": 46, "latency_ms": 23.332890000006046} +{"id": "g0074-recarga_nao_creditada-emocional-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.030299216826321734, "cancelamento_linha": 0.0028782591990944148, "negociacao_divida": 0.014997605391520131, "recarga_nao_creditada": 0.29280442306217713, "parceiros_ofertas": 0.06586647847760271, "suporte_configuracao": 0.023517642416594063, "roaming_pacote": 0.0033212486071177265, "recarga_saldo": 0.029266435959606808, "internet_pacote_adicional": 0.11725351337259823, "conta_pagamento_confirmacao": 0.0826407679633318, "roaming_duvida": 0.010474859846608875, "bonus_nao_recebido": 0.03625176139905333, "reclamacao_atendimento": 0.12799254193894202, "portabilidade": 0.007746043696201399, "marketplace_pedido": 0.020679481544200486, "sem_correspondencia": 0.13400972029902913}, "confidence": 0.29280442306217713, "input_tokens": 47, "latency_ms": 30.40669399999274} +{"id": "g0074-recarga_nao_creditada-emocional-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.07499443776847518, "bonus_nao_recebido": 0.07649583422349154, "recarga_nao_creditada": 0.3668465698946415, "sem_correspondencia": 0.4816631581133918}, "confidence": 0.4816631581133918, "input_tokens": 41, "latency_ms": 15.008305999998584} +{"id": "g0074-recarga_nao_creditada-emocional-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.007168496444845362, "recarga_nao_creditada": 0.9431847253579424, "bonus_nao_recebido": 0.0068871169068776055, "sem_correspondencia": 0.042759661290334615}, "confidence": 0.9431847253579424, "input_tokens": 40, "latency_ms": 15.289399000010917} +{"id": "g0074-recarga_nao_creditada-emocional-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"seguranca_perda_roubo": 0.0614743309522954, "beneficios_consulta": 0.20450542943367894, "bonus_nao_recebido": 0.06386021548457524, "conta_pagamento_confirmacao": 0.223845184683223, "recarga_realizar": 0.013022605378264954, "negociacao_divida": 0.01835017285626446, "parceiros_ofertas": 0.07253442731698762, "roaming_pacote": 0.004819573852492771, "recarga_saldo": 0.019565185604859835, "recarga_nao_creditada": 0.09289305691753721, "negociacao_religacao": 0.011959958866089429, "sem_correspondencia": 0.21316985865373111}, "confidence": 0.223845184683223, "input_tokens": 41, "latency_ms": 22.422527000003356} +{"id": "g0074-recarga_nao_creditada-emocional-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_debito_automatico_digital": 0.04897646332647473, "recarga_saldo": 0.023923945166492655, "portabilidade": 0.004721291458875024, "desconto_retencao": 0.013853765373415683, "reclamacao_atendimento": 0.11658583072548902, "conta_vencimento": 0.003698687376870262, "recarga_nao_creditada": 0.20047489214719172, "recarga_realizar": 0.02823668961799517, "bonus_nao_recebido": 0.03180529986672594, "conta_pagamento_confirmacao": 0.039489590431469115, "internet_pacote_adicional": 0.13626233019279846, "vas_cancelamento": 0.010309657290796793, "suporte_sem_sinal": 0.15798840246745177, "negociacao_religacao": 0.004767805434483819, "suporte_configuracao": 0.015653066654181293, "sem_correspondencia": 0.16325228246928858}, "confidence": 0.20047489214719172, "input_tokens": 49, "latency_ms": 30.781751999995777} +{"id": "g0074-recarga_nao_creditada-emocional-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.03689048882225065, "recarga_saldo": 0.04684959068933186, "bonus_nao_recebido": 0.041720830700618244, "recarga_nao_creditada": 0.10382279951904658, "negociacao_divida": 0.015355732585110252, "portabilidade": 0.007972435246626774, "suporte_sem_sinal": 0.17072233883646126, "conta_vencimento": 0.013222561470291121, "suporte_chip_esim": 0.0073196661193418834, "cadastro_atualizacao": 0.024093887297366456, "troca_numero": 0.0027713478140650597, "conta_pagamento_confirmacao": 0.09591219012271604, "internet_consumo": 0.05139971250080886, "recarga_realizar": 0.0544552999700733, "plano_consulta": 0.07078106091451994, "sem_correspondencia": 0.25671005739137176}, "confidence": 0.25671005739137176, "input_tokens": 45, "latency_ms": 30.393986999996514} +{"id": "g0074-recarga_nao_creditada-emocional-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.06753025097026093, "recarga_realizar": 0.008246081750669154, "cadastro_atualizacao": 0.015907689677150245, "atendimento_humano": 0.011868588438475502, "bonus_nao_recebido": 0.013021240736021573, "recarga_nao_creditada": 0.7866091603670682, "recarga_saldo": 0.006932291092491757, "sem_correspondencia": 0.08988469696786269}, "confidence": 0.7866091603670682, "input_tokens": 37, "latency_ms": 16.694145000002436} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.04706247435795221, "conta_explicacao": 0.06610376788000102, "conta_pagamento_confirmacao": 0.14578565347573486, "recarga_nao_creditada": 0.017458497672157687, "recarga_saldo": 0.12985313724768713, "fidelidade_pontos": 0.05011119251812576, "vas_contratacao": 0.010522445369473611, "bonus_nao_recebido": 0.010837400988145791, "parceiros_ofertas": 0.04070383556722599, "roaming_duvida": 0.005381047120101809, "reclamacao_atendimento": 0.01967203549918002, "internet_pacote_adicional": 0.28432734541713955, "plano_troca": 0.014000655999446884, "plano_nova_linha": 0.011764283072835207, "atendimento_humano": 0.024346943555913242, "sem_correspondencia": 0.12206928425887924}, "confidence": 0.28432734541713955, "input_tokens": 46, "latency_ms": 29.888128000010283} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.1200763860379034, "conta_pagamento_confirmacao": 0.07691999868690962, "recarga_nao_creditada": 0.2705231727893579, "sem_correspondencia": 0.5324804424858292}, "confidence": 0.5324804424858292, "input_tokens": 53, "latency_ms": 15.095662999982551} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.09595218581192785, "conta_pagamento_confirmacao": 0.03150498341931111, "recarga_realizar": 0.0057409812709958985, "recarga_saldo": 0.004949631861056334, "marketplace_pedido": 0.013702627539134928, "bonus_nao_recebido": 0.013364549079019062, "recarga_nao_creditada": 0.7621026266093025, "sem_correspondencia": 0.0726824144092523}, "confidence": 0.7621026266093025, "input_tokens": 36, "latency_ms": 16.544526999979325} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.42745476210253935, "conta_pagamento_confirmacao": 0.052327881502324126, "bonus_nao_recebido": 0.14082009334669005, "sem_correspondencia": 0.3793972630484465}, "confidence": 0.42745476210253935, "input_tokens": 56, "latency_ms": 15.132585999992898} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.17196696452156007, "reclamacao_atendimento": 0.1580987969642886, "bonus_nao_recebido": 0.09366313071498047, "recarga_saldo": 0.029411700554194096, "fidelidade_resgate": 0.017425206869414976, "conta_pagamento_confirmacao": 0.16846496823447857, "recarga_realizar": 0.02824857555287744, "sem_correspondencia": 0.33272065658820577}, "confidence": 0.33272065658820577, "input_tokens": 36, "latency_ms": 16.34666699999343} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano", "recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"vas_consulta": 0.04348127003848781, "troca_numero": 0.0009928362759960806, "marketplace_pedido": 0.013415995468304668, "conta_contestacao": 0.07675192954427462, "recarga_saldo": 0.29590230039976756, "conta_pagamento_confirmacao": 0.04759002666078754, "parceiros_ofertas": 0.08625535334570776, "plano_consulta": 0.04902005379255421, "seguranca_perda_roubo": 0.019295842574568945, "cancelamento_linha": 0.002379110456969873, "atendimento_humano": 0.1733547531323946, "internet_problema_conexao": 0.017552704805281795, "reclamacao_atendimento": 0.05126648198706033, "conta_vencimento": 0.0043488888256854605, "roaming_duvida": 0.006843139153779594, "sem_correspondencia": 0.11154931353837917}, "confidence": 0.29590230039976756, "input_tokens": 46, "latency_ms": 28.98059100002115} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.03485074655549017, "bonus_nao_recebido": 0.02102926942067812, "atendimento_humano": 0.019499670804942356, "vas_consulta": 0.0938555528123656, "recarga_saldo": 0.006847256826456901, "recarga_nao_creditada": 0.6288545757013121, "recarga_realizar": 0.008074290156710382, "sem_correspondencia": 0.18698863772204444}, "confidence": 0.6288545757013121, "input_tokens": 35, "latency_ms": 16.27491100001066} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.31410327904786856, "bonus_nao_recebido": 0.031467512601623455, "recarga_realizar": 0.10441608843672374, "recarga_saldo": 0.012760464244639102, "internet_consumo": 0.016648601926661306, "recarga_nao_creditada": 0.37122419891384467, "conta_pagamento_confirmacao": 0.03207172861775453, "sem_correspondencia": 0.11730812621088467}, "confidence": 0.37122419891384467, "input_tokens": 61, "latency_ms": 17.2159360000137} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.14367987849236258, "conta_pagamento_confirmacao": 0.1045112249546513, "bonus_nao_recebido": 0.23245136544398276, "sem_correspondencia": 0.5193575311090034}, "confidence": 0.5193575311090034, "input_tokens": 43, "latency_ms": 14.778307000000268} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.07474535017771225, "desconto_retencao": 0.01580426481956267, "recarga_saldo": 0.05549464046182525, "internet_consumo": 0.03098806018326293, "internet_problema_conexao": 0.01728397435221242, "suporte_sem_sinal": 0.04108478533962805, "bonus_nao_recebido": 0.03887206346766328, "conta_vencimento": 0.005370032550436703, "negociacao_religacao": 0.004736714568233187, "recarga_realizar": 0.037280682769497676, "recarga_nao_creditada": 0.38244098727661036, "vas_cancelamento": 0.005430713804588716, "plano_consulta": 0.06552258930815572, "seguranca_perda_roubo": 0.05301724043734981, "conta_contestacao": 0.10484238051917426, "sem_correspondencia": 0.06708551996408675}, "confidence": 0.38244098727661036, "input_tokens": 55, "latency_ms": 30.4475009999976} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_religacao": 0.009456491778129697, "roaming_duvida": 0.006163599271641505, "cancelamento_linha": 0.002845170832157723, "fidelidade_resgate": 0.007593190095940681, "recarga_realizar": 0.20997984150012444, "bonus_nao_recebido": 0.011954532618909906, "recarga_nao_creditada": 0.2599607041022926, "conta_pagamento_confirmacao": 0.0307880743616632, "recarga_saldo": 0.18392753112881013, "vas_consulta": 0.0979219723578764, "marketplace_pedido": 0.0205741854511534, "sem_correspondencia": 0.15883470650130033}, "confidence": 0.2599607041022926, "input_tokens": 41, "latency_ms": 22.930805000015653} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 127, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.4813670574192539, "conta_pagamento_confirmacao": 0.08586216290143718, "roaming_duvida": 0.010115914474053845, "internet_problema_conexao": 0.026565105261995334, "recarga_saldo": 0.03312155066802822, "vas_consulta": 0.10824700650645899, "cancelamento_linha": 0.0024476883644691414, "recarga_realizar": 0.059948433928898336, "bonus_nao_recebido": 0.017045225098804066, "roaming_cobranca": 0.006339461226797499, "reclamacao_atendimento": 0.08374077409493605, "sem_correspondencia": 0.08519962005486742}, "confidence": 0.4813670574192539, "input_tokens": 61, "latency_ms": 23.94946300000811} +{"id": "g0077-plano_consulta-curto_neutro-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_duvida": 0.006720069392771175, "beneficios_consulta": 0.05247568760510243, "recarga_saldo": 0.005460260486791474, "plano_troca": 0.014666632885733926, "marketplace_pedido": 0.0389154855060902, "fidelidade_pontos": 0.05837803015837474, "internet_consumo": 0.0924312406445969, "internet_problema_conexao": 0.035435520442533494, "portabilidade": 0.012356381978433412, "plano_nova_linha": 0.024115786180978514, "plano_consulta": 0.3614279959483817, "desconto_retencao": 0.01394002525080019, "roaming_cobranca": 0.004911046055248436, "vas_consulta": 0.07708808851510368, "internet_pacote_adicional": 0.055090465164654566, "sem_correspondencia": 0.14658728378440516}, "confidence": 0.3614279959483817, "input_tokens": 32, "latency_ms": 28.1937869999922} +{"id": "g0077-plano_consulta-curto_neutro-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.025067358513705364, "plano_consulta": 0.7307194215580551, "beneficios_consulta": 0.036959724359201473, "sem_correspondencia": 0.207253495569038}, "confidence": 0.7307194215580551, "input_tokens": 34, "latency_ms": 15.024869999990642} +{"id": "g0077-plano_consulta-curto_neutro-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.1909058214925191, "plano_nova_linha": 0.018329681126790415, "plano_troca": 0.019184199445439094, "cancelamento_linha": 0.005831350941706322, "plano_consulta": 0.23887695394794725, "suporte_chip_esim": 0.013015653831012976, "beneficios_consulta": 0.13779901840755088, "sem_correspondencia": 0.37605732080703397}, "confidence": 0.37605732080703397, "input_tokens": 32, "latency_ms": 16.056899000005842} +{"id": "g0077-plano_consulta-curto_neutro-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.1590257634089896, "plano_troca": 0.03216551042052735, "troca_numero": 0.007587632153029395, "plano_consulta": 0.23123630917775365, "beneficios_consulta": 0.09622090450030653, "conta_vencimento": 0.008264404202022325, "plano_nova_linha": 0.03854204472006483, "sem_correspondencia": 0.4269574314173063}, "confidence": 0.4269574314173063, "input_tokens": 30, "latency_ms": 15.645153999997774} +{"id": "g0077-plano_consulta-curto_neutro-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.13485505280261975, "cancelamento_linha": 0.0042949041379003045, "desconto_retencao": 0.043581998030887366, "cadastro_atualizacao": 0.02555715963949989, "internet_pacote_adicional": 0.11674674369048667, "troca_numero": 0.002439459194675504, "plano_consulta": 0.2896479197646158, "reclamacao_atendimento": 0.03605601722714195, "plano_nova_linha": 0.01856194890761011, "internet_consumo": 0.07701061259838887, "marketplace_compra": 0.020114245778320463, "roaming_cobranca": 0.002784096059900279, "conta_contestacao": 0.014738418810433045, "recarga_saldo": 0.003821480488930785, "plano_troca": 0.023367065101949337, "sem_correspondencia": 0.1864228777666399}, "confidence": 0.2896479197646158, "input_tokens": 30, "latency_ms": 27.434059000000843} +{"id": "g0077-plano_consulta-curto_neutro-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.09288150383507288, "parceiros_ofertas": 0.0853744177832073, "plano_nova_linha": 0.04489465580899977, "plano_consulta": 0.32314915548392537, "plano_troca": 0.025918354217950954, "atendimento_humano": 0.0606427846319417, "beneficios_consulta": 0.0907385826730998, "sem_correspondencia": 0.2764005455658023}, "confidence": 0.32314915548392537, "input_tokens": 33, "latency_ms": 16.09325100000092} +{"id": "g0077-plano_consulta-curto_neutro-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.13217035628350687, "plano_nova_linha": 0.016357309110554528, "conta_segunda_via": 0.037402352414915636, "beneficios_consulta": 0.15106055931854664, "suporte_chip_esim": 0.011739505138571527, "roaming_cobranca": 0.003753504679663701, "portabilidade": 0.013728393029628421, "conta_pagamento_confirmacao": 0.0423292018296361, "plano_consulta": 0.2924986336874293, "seguranca_fraude": 0.027157216824212526, "plano_troca": 0.014311395403943949, "sem_correspondencia": 0.25749157227939085}, "confidence": 0.2924986336874293, "input_tokens": 34, "latency_ms": 23.19650799998385} +{"id": "g0077-plano_consulta-curto_neutro-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.07613768598745062, "desconto_retencao": 0.015913507325504138, "marketplace_pedido": 0.030968486092280284, "parceiros_ofertas": 0.05247898144600499, "plano_consulta": 0.42710546613720357, "conta_explicacao": 0.030385960572644186, "beneficios_consulta": 0.07909427014949032, "marketplace_compra": 0.026604010386854643, "seguranca_fraude": 0.026860828180480634, "plano_troca": 0.014519326713368148, "plano_nova_linha": 0.017494295183441682, "sem_correspondencia": 0.2024371818252768}, "confidence": 0.42710546613720357, "input_tokens": 35, "latency_ms": 22.3164729999894} +{"id": "g0077-plano_consulta-curto_neutro-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.07916827905761, "conta_segunda_via": 0.0657518477881467, "plano_nova_linha": 0.028131565736558267, "beneficios_consulta": 0.13589244498773248, "plano_consulta": 0.17644213874234038, "cadastro_atualizacao": 0.03725770701295275, "plano_troca": 0.017907698802878944, "sem_correspondencia": 0.4594483178717805}, "confidence": 0.4594483178717805, "input_tokens": 30, "latency_ms": 16.436733000006143} +{"id": "g0077-plano_consulta-curto_neutro-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_nova_linha": 0.01808530504350054, "internet_consumo": 0.5160665028985243, "roaming_cobranca": 0.003922690257600715, "plano_consulta": 0.1937212986428761, "plano_troca": 0.014802635971328193, "roaming_duvida": 0.0067740335680449276, "beneficios_consulta": 0.057083492485305365, "sem_correspondencia": 0.1895440411328198}, "confidence": 0.5160665028985243, "input_tokens": 30, "latency_ms": 15.880670999990798} +{"id": "g0077-plano_consulta-curto_neutro-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_cobranca": 0.003224025547385764, "internet_consumo": 0.03438376085860395, "cadastro_atualizacao": 0.045353462448549646, "plano_nova_linha": 0.018800104932202216, "beneficios_consulta": 0.06412282256150065, "plano_consulta": 0.43084133434669697, "plano_troca": 0.016192766935890193, "sem_correspondencia": 0.3870817223691706}, "confidence": 0.43084133434669697, "input_tokens": 33, "latency_ms": 16.07882800001903} +{"id": "g0077-plano_consulta-curto_neutro-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.08808715789166172, "beneficios_consulta": 0.08374631545267411, "vas_cancelamento": 0.011394052025948592, "plano_consulta": 0.32425931639659006, "conta_segunda_via": 0.03750137302561171, "plano_nova_linha": 0.023249706643162966, "recarga_nao_creditada": 0.01776420913613938, "suporte_sem_sinal": 0.0707005497744399, "plano_troca": 0.030163663013787877, "desconto_retencao": 0.036800727865112105, "roaming_duvida": 0.009915812107254396, "conta_vencimento": 0.03222493508835214, "vas_contratacao": 0.018012998927602525, "recarga_realizar": 0.009448109353022621, "conta_contestacao": 0.02860376659302767, "sem_correspondencia": 0.17812730670561225}, "confidence": 0.32425931639659006, "input_tokens": 32, "latency_ms": 28.530213999999887} +{"id": "g0079-plano_consulta-erros_digitacao-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.02480510677706689, "plano_troca": 0.01677195206519854, "plano_nova_linha": 0.022456050421060258, "beneficios_consulta": 0.11949678032465533, "portabilidade": 0.01535264064414741, "plano_consulta": 0.5181490894738381, "internet_consumo": 0.029900434163967538, "sem_correspondencia": 0.2530679461300659}, "confidence": 0.5181490894738381, "input_tokens": 40, "latency_ms": 16.68815799999379} +{"id": "g0079-plano_consulta-erros_digitacao-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.5099631043307388, "cadastro_atualizacao": 0.02419871135226003, "reclamacao_atendimento": 0.04578549496957173, "plano_troca": 0.01967716997376226, "internet_consumo": 0.047006008126647826, "recarga_saldo": 0.003750508252715025, "internet_problema_conexao": 0.004697235851010112, "cancelamento_linha": 0.002601769100952945, "plano_consulta": 0.17301389885183197, "suporte_chip_esim": 0.0039437735228963575, "plano_nova_linha": 0.010270724257185535, "sem_correspondencia": 0.15509160141042744}, "confidence": 0.5099631043307388, "input_tokens": 41, "latency_ms": 23.398753000009265} +{"id": "g0079-plano_consulta-erros_digitacao-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.13292704720686446, "beneficios_consulta": 0.13036155894937454, "plano_consulta": 0.428176588239917, "sem_correspondencia": 0.308534805603844}, "confidence": 0.428176588239917, "input_tokens": 38, "latency_ms": 14.890828999995165} +{"id": "g0079-plano_consulta-erros_digitacao-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.07783621955553842, "internet_consumo": 0.031413027792358356, "plano_consulta": 0.4932156760432551, "sem_correspondencia": 0.39753507660884807}, "confidence": 0.4932156760432551, "input_tokens": 36, "latency_ms": 15.031225000001314} +{"id": "g0079-plano_consulta-erros_digitacao-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.2711522589294324, "internet_consumo": 0.04292080939904157, "beneficios_consulta": 0.11824138506591836, "sem_correspondencia": 0.5676855466056077}, "confidence": 0.5676855466056077, "input_tokens": 39, "latency_ms": 14.994483000009495} +{"id": "g0079-plano_consulta-erros_digitacao-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.06509137536472671, "fidelidade_resgate": 0.009094325319504423, "cadastro_atualizacao": 0.049782865704478485, "internet_consumo": 0.0231781384117028, "plano_nova_linha": 0.012358562333114352, "conta_pagamento_confirmacao": 0.02191113558673267, "plano_troca": 0.012905121062806823, "cancelamento_linha": 0.002128144374902708, "marketplace_compra": 0.017350227537866594, "negociacao_religacao": 0.004423615742185115, "plano_consulta": 0.4946986757607703, "conta_debito_automatico_digital": 0.0044095523064297155, "marketplace_pedido": 0.022548055884198902, "roaming_pacote": 0.002901444515808197, "parceiros_ofertas": 0.03240271849924472, "sem_correspondencia": 0.22481604159552745}, "confidence": 0.4946986757607703, "input_tokens": 39, "latency_ms": 29.14718400000993} +{"id": "g0079-plano_consulta-erros_digitacao-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"seguranca_fraude": 0.041815228672619664, "plano_consulta": 0.3511939637454353, "plano_nova_linha": 0.029472757069101834, "beneficios_consulta": 0.13775175780994683, "internet_consumo": 0.02706767799248707, "recarga_realizar": 0.006687416681045026, "vas_consulta": 0.044036570844163854, "conta_pagamento_confirmacao": 0.041691254737036935, "recarga_saldo": 0.0062439390327326365, "marketplace_compra": 0.026019094457344186, "roaming_pacote": 0.003492026349662748, "seguranca_perda_roubo": 0.048909071730407504, "plano_troca": 0.027298919799344085, "marketplace_pedido": 0.026875166166136857, "conta_contestacao": 0.03833699590875, "sem_correspondencia": 0.14310815900378548}, "confidence": 0.3511939637454353, "input_tokens": 42, "latency_ms": 29.709851000006893} +{"id": "g0079-plano_consulta-erros_digitacao-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.08818994002543702, "beneficios_consulta": 0.10865581213987853, "plano_consulta": 0.45966989384823104, "sem_correspondencia": 0.34348435398645344}, "confidence": 0.45966989384823104, "input_tokens": 40, "latency_ms": 15.168342000009716} +{"id": "g0079-plano_consulta-erros_digitacao-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.06862592863317034, "internet_consumo": 0.01738274698327428, "plano_consulta": 0.6921518612615284, "sem_correspondencia": 0.22183946312202704}, "confidence": 0.6921518612615284, "input_tokens": 38, "latency_ms": 14.96623999997837} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.02028833921891637, "plano_troca": 0.012605944856039853, "roaming_cobranca": 0.0007749133056088156, "internet_consumo": 0.005948442598071954, "beneficios_consulta": 0.8836277868870334, "cadastro_atualizacao": 0.009447699568333278, "fidelidade_pontos": 0.0044470765429154655, "sem_correspondencia": 0.06285979702308091}, "confidence": 0.8836277868870334, "input_tokens": 40, "latency_ms": 16.081272000008084} +{"id": "g0079-plano_consulta-erros_digitacao-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.028840427000234134, "cadastro_atualizacao": 0.0489312868326445, "internet_consumo": 0.06914771502795178, "plano_consulta": 0.2898986702389718, "beneficios_consulta": 0.07512775976496398, "conta_pagamento_confirmacao": 0.03306970446712608, "plano_nova_linha": 0.036140502306979204, "sem_correspondencia": 0.41884393436112854}, "confidence": 0.41884393436112854, "input_tokens": 43, "latency_ms": 16.236053999989508} +{"id": "g0079-plano_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.0066080703243754264, "fidelidade_pontos": 0.08168177862929187, "recarga_nao_creditada": 0.0011408177282868851, "vas_contratacao": 0.021329454667602082, "negociacao_religacao": 0.006636259132322343, "plano_nova_linha": 0.02548757741579702, "plano_troca": 0.01640331111801055, "internet_consumo": 0.33922159001750757, "seguranca_perda_roubo": 0.017961959646519553, "conta_debito_automatico_digital": 0.0038896026410415703, "beneficios_consulta": 0.1371655110551305, "portabilidade": 0.009240155737555017, "conta_segunda_via": 0.0066127092424355105, "vas_consulta": 0.19025073751070087, "desconto_retencao": 0.008351764279159497, "sem_correspondencia": 0.12801870085426373}, "confidence": 0.33922159001750757, "input_tokens": 38, "latency_ms": 29.808199999990848} +{"id": "g0081-plano_consulta-emocional-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.019826347966221115, "plano_consulta": 0.4084474257995152, "internet_consumo": 0.03856710913610799, "plano_nova_linha": 0.04241707354929614, "beneficios_consulta": 0.08259983728882668, "cadastro_atualizacao": 0.032446282366413774, "portabilidade": 0.011909839153678978, "sem_correspondencia": 0.3637860847399401}, "confidence": 0.4084474257995152, "input_tokens": 57, "latency_ms": 16.950267999988} +{"id": "g0081-plano_consulta-emocional-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"atendimento_humano": 0.1339595366496797, "cadastro_atualizacao": 0.03275900453105678, "recarga_realizar": 0.006070203833969263, "plano_nova_linha": 0.011443937612989515, "parceiros_ofertas": 0.04425569039394327, "internet_consumo": 0.09769709763134532, "conta_vencimento": 0.008311925757830128, "plano_consulta": 0.3390182081812156, "conta_contestacao": 0.03396314505912611, "portabilidade": 0.010676138490782493, "beneficios_consulta": 0.06449143077727948, "roaming_cobranca": 0.004524883512845688, "negociacao_religacao": 0.011755114848212785, "seguranca_fraude": 0.026059337906832042, "plano_troca": 0.015381030365694486, "sem_correspondencia": 0.1596333144471974}, "confidence": 0.3390182081812156, "input_tokens": 52, "latency_ms": 28.513979999985395} +{"id": "g0081-plano_consulta-emocional-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.13014305268175783, "internet_consumo": 0.044227613415416235, "plano_consulta": 0.490617895044508, "sem_correspondencia": 0.33501143885831797}, "confidence": 0.490617895044508, "input_tokens": 59, "latency_ms": 14.93339600000354} +{"id": "g0081-plano_consulta-emocional-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.053433488619008075, "beneficios_consulta": 0.02526451067899869, "internet_pacote_adicional": 0.03411759780856875, "plano_consulta": 0.4978224594556293, "atendimento_humano": 0.04544376544874818, "plano_nova_linha": 0.013832393920949244, "suporte_sem_sinal": 0.10205528056902466, "recarga_nao_creditada": 0.0020383668431679628, "conta_segunda_via": 0.018181059361356992, "suporte_configuracao": 0.019636846918778112, "internet_consumo": 0.04600835554062099, "plano_troca": 0.008134311930113259, "conta_explicacao": 0.015405238480497303, "suporte_chip_esim": 0.013463352697152332, "seguranca_fraude": 0.019289085484315176, "sem_correspondencia": 0.08587388624307093}, "confidence": 0.4978224594556293, "input_tokens": 55, "latency_ms": 32.24560399999632} +{"id": "g0081-plano_consulta-emocional-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 0.11494197079846975, "roaming_pacote": 0.008641720846016566, "plano_troca": 0.013012482930114302, "reclamacao_atendimento": 0.08712234445425508, "roaming_duvida": 0.019979570284257498, "plano_nova_linha": 0.016161037789594806, "internet_problema_conexao": 0.22713947549990723, "desconto_retencao": 0.010144386553887873, "negociacao_religacao": 0.025631761464831548, "internet_consumo": 0.08752095797122596, "plano_consulta": 0.17685513396026717, "sem_correspondencia": 0.21284915744717223}, "confidence": 0.22713947549990723, "input_tokens": 57, "latency_ms": 23.37255000000482} +{"id": "g0081-plano_consulta-emocional-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 127, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"marketplace_pedido": 0.0434177985397739, "plano_consulta": 0.2844590732780736, "beneficios_consulta": 0.09169143083952891, "internet_consumo": 0.306997346933568, "plano_nova_linha": 0.024804356480593984, "plano_troca": 0.041598906995398324, "recarga_realizar": 0.004571699826302433, "sem_correspondencia": 0.2024593871067608}, "confidence": 0.306997346933568, "input_tokens": 59, "latency_ms": 17.07512199999428} +{"id": "g0081-plano_consulta-emocional-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"conta_segunda_via": 0.028292060957376044, "beneficios_consulta": 0.04721952840667626, "fidelidade_resgate": 0.008954048833718068, "plano_nova_linha": 0.024367018841957605, "plano_consulta": 0.32071163339381586, "plano_troca": 0.010934560249090113, "vas_consulta": 0.10218273558041692, "internet_consumo": 0.06741460221247247, "negociacao_divida": 0.005371041909030845, "internet_pacote_adicional": 0.17295565709923624, "cadastro_atualizacao": 0.027942660402272695, "sem_correspondencia": 0.18365445211393686}, "confidence": 0.32071163339381586, "input_tokens": 55, "latency_ms": 23.742238000011184} +{"id": "g0081-plano_consulta-emocional-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.24906663451889977, "vas_cancelamento": 0.012707728647671883, "plano_consulta": 0.30885227202757426, "negociacao_religacao": 0.00691813733545315, "plano_troca": 0.011771700980848314, "plano_nova_linha": 0.013150428200815651, "internet_consumo": 0.0640302707569261, "negociacao_divida": 0.010724288990729266, "cancelamento_linha": 0.009193419044109344, "cadastro_atualizacao": 0.028818592123201436, "roaming_duvida": 0.010303753053413403, "sem_correspondencia": 0.27446277432035737}, "confidence": 0.30885227202757426, "input_tokens": 53, "latency_ms": 23.589264000008825} +{"id": "g0081-plano_consulta-emocional-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.07273023545063467, "beneficios_consulta": 0.09014815799364195, "plano_troca": 0.02322115925653352, "roaming_cobranca": 0.004890726393080997, "fidelidade_pontos": 0.18999123493678816, "plano_nova_linha": 0.02103142245240379, "plano_consulta": 0.25874656330388085, "conta_segunda_via": 0.014872089897352826, "fidelidade_resgate": 0.019562400795490664, "desconto_retencao": 0.010217802556250141, "atendimento_humano": 0.06297427389455565, "sem_correspondencia": 0.2316139330693868}, "confidence": 0.25874656330388085, "input_tokens": 55, "latency_ms": 23.001071999999567} +{"id": "g0081-plano_consulta-emocional-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cancelamento_linha": 0.00028159205592356206, "conta_vencimento": 0.00066223161020132, "roaming_duvida": 0.7509140061867833, "plano_troca": 0.002033566434922143, "internet_consumo": 0.006832110489764263, "plano_consulta": 0.0705898430972862, "marketplace_compra": 0.005865645818016465, "suporte_sem_sinal": 0.010866959061331451, "vas_contratacao": 0.00424230580522835, "conta_contestacao": 0.0052526883916365836, "vas_consulta": 0.09197675041544753, "plano_nova_linha": 0.004160208785830557, "marketplace_pedido": 0.005388628430750028, "beneficios_consulta": 0.011391680189668144, "reclamacao_atendimento": 0.005204669397862829, "sem_correspondencia": 0.0243371138293473}, "confidence": 0.7509140061867833, "input_tokens": 51, "latency_ms": 29.968615000001364} +{"id": "g0081-plano_consulta-emocional-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["beneficios_consulta"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.005943638955156994, "troca_numero": 0.0008732752392601166, "seguranca_perda_roubo": 0.0025506502812543447, "vas_consulta": 0.1127245229989679, "internet_consumo": 0.031786336164550406, "plano_nova_linha": 0.012196918439027832, "marketplace_compra": 0.013818465526246191, "cancelamento_linha": 0.1370287182203233, "marketplace_pedido": 0.012006440628748921, "plano_consulta": 0.20875119289312816, "reclamacao_atendimento": 0.014577356488378759, "beneficios_consulta": 0.07449723468374508, "internet_pacote_adicional": 0.3094139565673753, "fidelidade_resgate": 0.0061820072328635026, "recarga_realizar": 0.0014501620874119376, "sem_correspondencia": 0.056199123593561245}, "confidence": 0.3094139565673753, "input_tokens": 47, "latency_ms": 30.03958500002568} +{"id": "g0081-plano_consulta-emocional-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"negociacao_divida": 0.012198939482359093, "plano_nova_linha": 0.017896002883534996, "bonus_nao_recebido": 0.0363331079301333, "conta_pagamento_confirmacao": 0.02973288604373163, "vas_consulta": 0.16396283277532386, "vas_contratacao": 0.01931597184412626, "conta_segunda_via": 0.016566714943062607, "conta_explicacao": 0.025129140441415468, "beneficios_consulta": 0.07283803370637304, "vas_cancelamento": 0.0060325439669337705, "internet_consumo": 0.10295128494350322, "plano_consulta": 0.295321178479559, "marketplace_pedido": 0.02486114863442254, "plano_troca": 0.011192185326349047, "internet_problema_conexao": 0.034445000345220335, "sem_correspondencia": 0.1312230282539518}, "confidence": 0.295321178479559, "input_tokens": 51, "latency_ms": 31.60174999999299} +{"id": "g0087-plano_troca-regionalismo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.8468942429254348, "plano_nova_linha": 0.034820466358072504, "desconto_retencao": 0.0055645730809835035, "sem_correspondencia": 0.11272071763550921}, "confidence": 0.8468942429254348, "input_tokens": 56, "latency_ms": 15.494810999996389} +{"id": "g0087-plano_troca-regionalismo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.1403621218504945, "plano_troca": 0.42175001853558847, "internet_pacote_adicional": 0.1270872591279767, "conta_pagamento_confirmacao": 0.04246038738887287, "roaming_pacote": 0.002539123751782203, "portabilidade": 0.009479410489500042, "internet_problema_conexao": 0.004759112143624524, "marketplace_pedido": 0.036953022785187764, "cancelamento_linha": 0.002320471340711795, "conta_segunda_via": 0.013004868595859082, "seguranca_perda_roubo": 0.00323634392816499, "plano_nova_linha": 0.012722599638258544, "conta_contestacao": 0.012498002828311504, "plano_consulta": 0.10484142841254927, "vas_cancelamento": 0.0019294283354208653, "sem_correspondencia": 0.06405640084769694}, "confidence": 0.42175001853558847, "input_tokens": 61, "latency_ms": 31.339368000004697} +{"id": "g0087-plano_troca-regionalismo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.18782196449207608, "plano_troca": 0.45475454932718784, "desconto_retencao": 0.016944359546115558, "sem_correspondencia": 0.34047912663462054}, "confidence": 0.45475454932718784, "input_tokens": 60, "latency_ms": 15.157661000017697} +{"id": "g0087-plano_troca-regionalismo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"roaming_duvida": 0.015590750857117417, "plano_consulta": 0.15261496264656257, "plano_troca": 0.5218576586530268, "plano_nova_linha": 0.03284159550459053, "parceiros_ofertas": 0.0396569512898224, "vas_cancelamento": 0.0037486043792562137, "desconto_retencao": 0.015089262483855953, "internet_problema_conexao": 0.04389573592278604, "conta_explicacao": 0.015935204262613828, "negociacao_divida": 0.010370379164815613, "negociacao_religacao": 0.034701640541509614, "sem_correspondencia": 0.11369725429404304}, "confidence": 0.5218576586530268, "input_tokens": 60, "latency_ms": 23.356135000000222} +{"id": "g0087-plano_troca-regionalismo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_consulta": 0.12811511844477, "troca_numero": 0.00334979456395233, "plano_troca": 0.20849336829381088, "internet_pacote_adicional": 0.43152997199117654, "plano_nova_linha": 0.030759316152608834, "vas_cancelamento": 0.0040375320522873575, "desconto_retencao": 0.010398755853986991, "sem_correspondencia": 0.1833161426474071}, "confidence": 0.43152997199117654, "input_tokens": 60, "latency_ms": 16.48027299998489} +{"id": "g0087-plano_troca-regionalismo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.4995002064176457, "fidelidade_pontos": 0.04782914572975238, "internet_problema_conexao": 0.17141304146432634, "conta_vencimento": 0.004073608839278297, "troca_numero": 0.006242809150412507, "beneficios_consulta": 0.03776814576094098, "roaming_pacote": 0.003030111210299712, "fidelidade_resgate": 0.01349976622894347, "desconto_retencao": 0.00611391642893031, "plano_consulta": 0.10643815700238211, "plano_nova_linha": 0.027532185663203194, "sem_correspondencia": 0.07655890610388501}, "confidence": 0.4995002064176457, "input_tokens": 66, "latency_ms": 22.393891000007216} +{"id": "g0087-plano_troca-regionalismo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"desconto_retencao": 0.035518842295416145, "plano_consulta": 0.10916266909689944, "plano_troca": 0.14741311392474535, "bonus_nao_recebido": 0.014228512909431962, "plano_nova_linha": 0.013719357946423708, "cancelamento_linha": 0.001737549716830352, "conta_contestacao": 0.00930546001562277, "internet_pacote_adicional": 0.10147744766495366, "parceiros_ofertas": 0.4735627883761732, "portabilidade": 0.008514023985225005, "conta_vencimento": 0.0021754167125601557, "seguranca_fraude": 0.0044692557424771745, "atendimento_humano": 0.01687631503986596, "vas_contratacao": 0.00751164246858095, "reclamacao_atendimento": 0.006087138080132281, "sem_correspondencia": 0.048240466024661886}, "confidence": 0.4735627883761732, "input_tokens": 47, "latency_ms": 29.270222999997486} +{"id": "g0087-plano_troca-regionalismo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.04816442256829022, "parceiros_ofertas": 0.1232710827961901, "plano_troca": 0.6218278876690068, "reclamacao_atendimento": 0.016161542054681177, "desconto_retencao": 0.010358437683539811, "seguranca_perda_roubo": 0.004203455436531436, "plano_consulta": 0.12519524734998547, "sem_correspondencia": 0.05081792444177499}, "confidence": 0.6218278876690068, "input_tokens": 76, "latency_ms": 18.411138000004712} +{"id": "g0087-plano_troca-regionalismo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_pacote_adicional": 0.242297419237451, "plano_troca": 0.3229198963513859, "conta_debito_automatico_digital": 0.0014705181418019622, "desconto_retencao": 0.15720696317222477, "plano_consulta": 0.13386934629416833, "recarga_saldo": 0.001559302633810309, "plano_nova_linha": 0.02396900886288878, "sem_correspondencia": 0.11670754530626895}, "confidence": 0.3229198963513859, "input_tokens": 55, "latency_ms": 17.43590099999892} +{"id": "g0087-plano_troca-regionalismo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"atendimento_humano": 0.07353737734590901, "recarga_nao_creditada": 0.022254270779891377, "marketplace_compra": 0.06555695639453445, "desconto_retencao": 0.03559008136290352, "suporte_chip_esim": 0.0976345957485123, "conta_segunda_via": 0.02223907718385483, "plano_nova_linha": 0.1024401455867434, "roaming_cobranca": 0.006547001464077694, "cadastro_atualizacao": 0.05084467157571842, "plano_consulta": 0.2890301261987081, "seguranca_fraude": 0.03960880148440856, "sem_correspondencia": 0.19471689487473837}, "confidence": 0.2890301261987081, "input_tokens": 73, "latency_ms": 25.01672599998983} +{"id": "g0087-plano_troca-regionalismo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 0.03349607652319154, "plano_consulta": 0.2249077255487499, "marketplace_compra": 0.03169117698331216, "roaming_duvida": 0.010095434909743397, "seguranca_perda_roubo": 0.0044258882331473905, "plano_nova_linha": 0.03497816846216943, "desconto_retencao": 0.03321545783762143, "plano_troca": 0.3841180749313139, "recarga_nao_creditada": 0.003651345615303154, "reclamacao_atendimento": 0.019637107243809033, "marketplace_pedido": 0.04177104204125622, "sem_correspondencia": 0.17801250167038243}, "confidence": 0.3841180749313139, "input_tokens": 48, "latency_ms": 23.799309999986917} +{"id": "g0087-plano_troca-regionalismo-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 213, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.003992474979024462, "plano_troca": 0.9363189643559183, "plano_nova_linha": 0.030498000772965116, "sem_correspondencia": 0.029190559892092127}, "confidence": 0.9363189643559183, "input_tokens": 85, "latency_ms": 15.504781999993611} +{"id": "g0089-plano_troca-longo_contexto-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "plano_consulta", "probabilities": {"vas_consulta": 0.1834868684992213, "plano_consulta": 0.2724678285609907, "seguranca_fraude": 0.016926512539901382, "conta_contestacao": 0.023372103105635134, "desconto_retencao": 0.022809338387518627, "roaming_pacote": 0.0066999212629608, "marketplace_compra": 0.0186986089642282, "suporte_chip_esim": 0.007441716452320559, "suporte_sem_sinal": 0.10196655495289127, "plano_nova_linha": 0.058448230427576325, "plano_troca": 0.19857670856852344, "sem_correspondencia": 0.08910560827823227}, "confidence": 0.2724678285609907, "input_tokens": 91, "latency_ms": 26.122864999990725} +{"id": "g0089-plano_troca-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0052697535141494984, "plano_consulta": 0.3043643966850907, "negociacao_religacao": 0.015156500711975418, "desconto_retencao": 0.05165921007638097, "conta_debito_automatico_digital": 0.016092146527373195, "bonus_nao_recebido": 0.06292871664195698, "plano_nova_linha": 0.07524022047772116, "sem_correspondencia": 0.4692890553653521}, "confidence": 0.4692890553653521, "input_tokens": 78, "latency_ms": 18.42906400000288} +{"id": "g0089-plano_troca-longo_contexto-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "plano_consulta", "probabilities": {"marketplace_pedido": 0.08184741361208807, "plano_consulta": 0.33366539763598335, "desconto_retencao": 0.028257198368597792, "conta_contestacao": 0.020850116192827783, "plano_troca": 0.23720699327805086, "plano_nova_linha": 0.10379862688669352, "cadastro_atualizacao": 0.04393135715339932, "sem_correspondencia": 0.15044289687235934}, "confidence": 0.33366539763598335, "input_tokens": 82, "latency_ms": 18.539747999994916} +{"id": "g0089-plano_troca-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"desconto_retencao": 0.052065115510594416, "portabilidade": 0.011426715313453555, "plano_nova_linha": 0.10834850359136447, "conta_debito_automatico_digital": 0.0023862177701980502, "internet_consumo": 0.43543165860942157, "fidelidade_pontos": 0.008132380796662942, "plano_consulta": 0.22990126792099783, "sem_correspondencia": 0.15230814048730718}, "confidence": 0.43543165860942157, "input_tokens": 79, "latency_ms": 18.48891800000274} +{"id": "g0089-plano_troca-longo_contexto-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9231167812464033, "desconto_retencao": 0.004601565546039565, "plano_nova_linha": 0.0420732525429987, "sem_correspondencia": 0.030208400664558432}, "confidence": 0.9231167812464033, "input_tokens": 72, "latency_ms": 15.387280999988207} +{"id": "g0089-plano_troca-longo_contexto-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 196, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0032135893506680282, "plano_nova_linha": 0.016053226035720326, "plano_troca": 0.9639072532670735, "sem_correspondencia": 0.016825931346538127}, "confidence": 0.9639072532670735, "input_tokens": 79, "latency_ms": 15.521407000022691} +{"id": "g0089-plano_troca-longo_contexto-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 171, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.1486553341223119, "plano_nova_linha": 0.06380697829304256, "plano_consulta": 0.21249497575938334, "plano_troca": 0.053007455282546044, "portabilidade": 0.024962565793292292, "desconto_retencao": 0.22928923940338447, "recarga_saldo": 0.012625156396178784, "sem_correspondencia": 0.2551582949498606}, "confidence": 0.2551582949498606, "input_tokens": 72, "latency_ms": 17.379352000006065} +{"id": "g0089-plano_troca-longo_contexto-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 0.02740940464385508, "plano_troca": 0.5825010565226015, "desconto_retencao": 0.02175339507755542, "negociacao_religacao": 0.03116495176760923, "plano_nova_linha": 0.04444490021301853, "roaming_cobranca": 0.00680887422901054, "plano_consulta": 0.13352689209173849, "sem_correspondencia": 0.15239052545461118}, "confidence": 0.5825010565226015, "input_tokens": 66, "latency_ms": 16.67895700001054} +{"id": "g0089-plano_troca-longo_contexto-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 151, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.11042846986119009, "plano_troca": 0.22210333247713743, "desconto_retencao": 0.033276730029509885, "sem_correspondencia": 0.6341914676321626}, "confidence": 0.6341914676321626, "input_tokens": 64, "latency_ms": 14.97704700000213} +{"id": "g0089-plano_troca-longo_contexto-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"reclamacao_atendimento": 0.030898056227128278, "desconto_retencao": 0.020655901019055387, "plano_troca": 0.5722179032627727, "roaming_pacote": 0.0067470350984995455, "plano_nova_linha": 0.0465892123867414, "fidelidade_pontos": 0.04509027844868253, "plano_consulta": 0.18143051056930393, "sem_correspondencia": 0.09637110298781625}, "confidence": 0.5722179032627727, "input_tokens": 76, "latency_ms": 17.310714999979382} +{"id": "g0089-plano_troca-longo_contexto-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 169, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.01603129680795756, "beneficios_consulta": 0.320321147774881, "atendimento_humano": 0.027418050177313268, "vas_consulta": 0.11826947875090783, "plano_nova_linha": 0.021773150700571606, "cancelamento_linha": 0.008679381586134103, "plano_troca": 0.25192624095396154, "marketplace_compra": 0.009292299940436234, "vas_cancelamento": 0.009402969014036817, "plano_consulta": 0.16089208687131681, "negociacao_divida": 0.005088198553136765, "sem_correspondencia": 0.05090569886934643}, "confidence": 0.320321147774881, "input_tokens": 72, "latency_ms": 23.37641200000462} +{"id": "g0089-plano_troca-longo_contexto-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.014840367446974844, "plano_nova_linha": 0.03282893698631039, "recarga_nao_creditada": 0.0009908433592669566, "suporte_chip_esim": 0.009919109576984607, "plano_troca": 0.4296034901089825, "seguranca_perda_roubo": 0.002459307388161277, "roaming_pacote": 0.3480866517988713, "fidelidade_resgate": 0.014498063533943553, "plano_consulta": 0.07120345329119067, "reclamacao_atendimento": 0.004340827329382329, "marketplace_compra": 0.013998997530590904, "sem_correspondencia": 0.05722995164934062}, "confidence": 0.4296034901089825, "input_tokens": 78, "latency_ms": 24.774116000003232} +{"id": "g0090-plano_troca-indireto_multiplo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.4954484478691298, "plano_nova_linha": 0.04319597101522053, "roaming_duvida": 0.007930996948732134, "suporte_sem_sinal": 0.05524348551836989, "marketplace_compra": 0.014513157529433215, "plano_troca": 0.008921457590618048, "plano_consulta": 0.21201771821062093, "cancelamento_linha": 0.0017312179816408963, "desconto_retencao": 0.006085767969167279, "conta_pagamento_confirmacao": 0.021019393898726046, "cadastro_atualizacao": 0.024866935244944006, "sem_correspondencia": 0.10902545022339723}, "confidence": 0.4954484478691298, "input_tokens": 44, "latency_ms": 22.969657999993842} +{"id": "g0090-plano_troca-indireto_multiplo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["marketplace_compra"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"reclamacao_atendimento": 0.015741896381825774, "parceiros_ofertas": 0.4664497522917934, "plano_nova_linha": 0.08405734119256587, "negociacao_religacao": 0.0046778462443076135, "suporte_chip_esim": 0.06304529508538516, "desconto_retencao": 0.008209272547254513, "roaming_cobranca": 0.0012683989881037648, "atendimento_humano": 0.024706543272806622, "beneficios_consulta": 0.06444819475264345, "plano_consulta": 0.12268864751210992, "marketplace_pedido": 0.03208109465311482, "cancelamento_linha": 0.0007683081445977629, "fidelidade_resgate": 0.004417447512892191, "plano_troca": 0.008960429862229701, "conta_segunda_via": 0.00517736065732937, "sem_correspondencia": 0.09330217090104001}, "confidence": 0.4664497522917934, "input_tokens": 47, "latency_ms": 29.787238000011484} +{"id": "g0090-plano_troca-indireto_multiplo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"vas_cancelamento": 0.01397917096615629, "plano_troca": 0.19751314027747077, "vas_consulta": 0.14458182965788016, "negociacao_religacao": 0.008361840916564646, "conta_segunda_via": 0.017301669956616552, "plano_consulta": 0.24124436934225824, "desconto_retencao": 0.07780846483700132, "roaming_duvida": 0.006181083372683421, "plano_nova_linha": 0.012657143623541535, "internet_pacote_adicional": 0.14710651858714197, "recarga_saldo": 0.004223464671980271, "sem_correspondencia": 0.12904130379070486}, "confidence": 0.24124436934225824, "input_tokens": 51, "latency_ms": 23.7194309999893} +{"id": "g0090-plano_troca-indireto_multiplo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 66, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"desconto_retencao": 0.03688899991713627, "cancelamento_linha": 0.0033246906803469224, "plano_consulta": 0.21626430382648013, "negociacao_divida": 0.010876124358124968, "plano_troca": 0.11842460055106457, "suporte_sem_sinal": 0.12725324099358934, "conta_debito_automatico_digital": 0.017038804432296516, "conta_explicacao": 0.031156169005629068, "bonus_nao_recebido": 0.019673471429195285, "parceiros_ofertas": 0.060993514396612, "negociacao_religacao": 0.009192027628846038, "plano_nova_linha": 0.10400552842608486, "internet_problema_conexao": 0.055482949217012544, "atendimento_humano": 0.043629995018590446, "seguranca_fraude": 0.013879884755055956, "sem_correspondencia": 0.1319156953639351}, "confidence": 0.21626430382648013, "input_tokens": 39, "latency_ms": 30.404769000000442} +{"id": "g0090-plano_troca-indireto_multiplo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"desconto_retencao": 0.017102718297522967, "marketplace_compra": 0.0313075332813185, "plano_troca": 0.023652803075700245, "fidelidade_pontos": 0.029817337073049805, "plano_consulta": 0.3337246466725727, "conta_explicacao": 0.08138888302737746, "bonus_nao_recebido": 0.044461771700888685, "parceiros_ofertas": 0.05973955969411092, "plano_nova_linha": 0.02483739323268563, "reclamacao_atendimento": 0.18975925383702164, "recarga_realizar": 0.006158293670458693, "sem_correspondencia": 0.15804980643729277}, "confidence": 0.3337246466725727, "input_tokens": 54, "latency_ms": 23.358088999998472} +{"id": "g0090-plano_troca-indireto_multiplo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"recarga_saldo": 0.0036137979780549016, "plano_consulta": 0.17745280414547326, "plano_nova_linha": 0.023102656200457275, "desconto_retencao": 0.008333153161218743, "plano_troca": 0.5322377726343832, "suporte_chip_esim": 0.021119110463254147, "cadastro_atualizacao": 0.026526579855698364, "sem_correspondencia": 0.20761412556146006}, "confidence": 0.5322377726343832, "input_tokens": 39, "latency_ms": 16.772135000024946} +{"id": "g0090-plano_troca-indireto_multiplo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"atendimento_humano": 0.049402220094889426, "reclamacao_atendimento": 0.018403916352569834, "parceiros_ofertas": 0.12063511151318491, "cadastro_atualizacao": 0.02301125497714256, "plano_consulta": 0.215908073230123, "seguranca_fraude": 0.009915231153569378, "recarga_realizar": 0.38264904807102923, "plano_troca": 0.010625929023842094, "conta_segunda_via": 0.017014852407691565, "negociacao_religacao": 0.003490579207669892, "desconto_retencao": 0.010419044088328219, "conta_contestacao": 0.010238832232313928, "conta_explicacao": 0.032529530358053095, "conta_debito_automatico_digital": 0.005591135208175042, "plano_nova_linha": 0.04036981385604505, "sem_correspondencia": 0.04979542822537277}, "confidence": 0.38264904807102923, "input_tokens": 49, "latency_ms": 30.917694999999412} +{"id": "g0090-plano_troca-indireto_multiplo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.005997228658870378, "plano_troca": 0.9558971733026886, "plano_nova_linha": 0.013754525595976168, "sem_correspondencia": 0.024351072442464854}, "confidence": 0.9558971733026886, "input_tokens": 41, "latency_ms": 14.741892000017742} +{"id": "g0090-plano_troca-indireto_multiplo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"vas_contratacao": 0.02860207617493301, "plano_nova_linha": 0.024268449774724647, "plano_troca": 0.239020447562543, "plano_consulta": 0.1764434842014239, "atendimento_humano": 0.07757843144910465, "conta_debito_automatico_digital": 0.021437842009553763, "cancelamento_linha": 0.009588530113011284, "parceiros_ofertas": 0.05408622598770875, "desconto_retencao": 0.015578991450564626, "fidelidade_resgate": 0.014103967440289106, "conta_explicacao": 0.027470020078434243, "roaming_pacote": 0.0033270972176656166, "vas_consulta": 0.11466789037359519, "beneficios_consulta": 0.05366318575438846, "conta_vencimento": 0.0075047918163766705, "sem_correspondencia": 0.13265856859568312}, "confidence": 0.239020447562543, "input_tokens": 50, "latency_ms": 28.452413999985993} +{"id": "g0090-plano_troca-indireto_multiplo-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.12615830632336558, "plano_troca": 0.030863507202408887, "desconto_retencao": 0.028039677677764996, "sem_correspondencia": 0.8149385087964606}, "confidence": 0.8149385087964606, "input_tokens": 49, "latency_ms": 14.97317900000894} +{"id": "g0090-plano_troca-indireto_multiplo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_resgate": 0.02924591961451066, "suporte_chip_esim": 0.021150167406054386, "suporte_configuracao": 0.025510181849870577, "marketplace_pedido": 0.03786838315211128, "reclamacao_atendimento": 0.04531522706266636, "desconto_retencao": 0.09602728947171342, "plano_nova_linha": 0.04709864641038512, "plano_consulta": 0.2275497250028851, "vas_consulta": 0.05830349973297108, "conta_explicacao": 0.059125607947597233, "plano_troca": 0.14421172013625305, "portabilidade": 0.0298055755474353, "troca_numero": 0.0029241756137063954, "roaming_duvida": 0.00764759793615785, "internet_problema_conexao": 0.019967153077985057, "sem_correspondencia": 0.14824913003769716}, "confidence": 0.2275497250028851, "input_tokens": 42, "latency_ms": 30.348408999998355} +{"id": "g0090-plano_troca-indireto_multiplo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_pontos": 0.061767848302769, "plano_consulta": 0.47739054487012605, "negociacao_religacao": 0.012731174737375986, "troca_numero": 0.006365419264978227, "portabilidade": 0.016279770476074814, "desconto_retencao": 0.011709087418189414, "plano_nova_linha": 0.1429460815607097, "sem_correspondencia": 0.2708100733697768}, "confidence": 0.47739054487012605, "input_tokens": 46, "latency_ms": 15.666981000009628} +{"id": "g0093-plano_nova_linha-erros_digitacao-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 0.024042894410264026, "fidelidade_pontos": 0.09543034169193212, "internet_consumo": 0.04768586026042369, "roaming_pacote": 0.0023209600479638603, "negociacao_divida": 0.00948189619185626, "plano_troca": 0.03263189435202842, "troca_numero": 0.002172405475107856, "beneficios_consulta": 0.0313488633305194, "conta_segunda_via": 0.014410797299987687, "marketplace_pedido": 0.026565920034944714, "recarga_saldo": 0.0038230884414601845, "internet_problema_conexao": 0.013572813694301937, "fidelidade_resgate": 0.01510821358844967, "plano_nova_linha": 0.4215972933603952, "plano_consulta": 0.16083089326030411, "sem_correspondencia": 0.09897586456006084}, "confidence": 0.4215972933603952, "input_tokens": 49, "latency_ms": 29.823207000021057} +{"id": "g0093-plano_nova_linha-erros_digitacao-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 0.027690400746330977, "bonus_nao_recebido": 0.02132320733885378, "conta_vencimento": 0.004240042910761272, "plano_consulta": 0.0936117377014343, "portabilidade": 0.011939774959622732, "cadastro_atualizacao": 0.037102005632880034, "vas_consulta": 0.1472541064340963, "plano_nova_linha": 0.4070775129346489, "vas_contratacao": 0.016142191042139094, "conta_contestacao": 0.016891350631449337, "plano_troca": 0.018544554339062498, "sem_correspondencia": 0.1981831153287208}, "confidence": 0.4070775129346489, "input_tokens": 38, "latency_ms": 23.43416900001216} +{"id": "g0093-plano_nova_linha-erros_digitacao-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.026209634358828504, "conta_vencimento": 0.004827905549706731, "plano_consulta": 0.09846857401055954, "roaming_duvida": 0.007746108973548288, "seguranca_perda_roubo": 0.018767031311655157, "plano_nova_linha": 0.662224068521665, "portabilidade": 0.01688876597996952, "sem_correspondencia": 0.16486791129406725}, "confidence": 0.662224068521665, "input_tokens": 42, "latency_ms": 16.50333300000284} +{"id": "g0093-plano_nova_linha-erros_digitacao-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.3607990738369533, "negociacao_divida": 0.00859717372004206, "recarga_realizar": 0.024725360772828237, "marketplace_pedido": 0.023931574054126093, "beneficios_consulta": 0.0776650457850983, "negociacao_religacao": 0.019222876039126074, "parceiros_ofertas": 0.03292985257419771, "desconto_retencao": 0.01710188387231726, "suporte_configuracao": 0.019604610260944247, "plano_consulta": 0.1514641492148264, "vas_consulta": 0.040697291455513526, "internet_problema_conexao": 0.004929855461297691, "plano_troca": 0.019663466122314833, "conta_pagamento_confirmacao": 0.042596496601964816, "seguranca_perda_roubo": 0.026088193034671067, "sem_correspondencia": 0.1299830971937784}, "confidence": 0.3607990738369533, "input_tokens": 41, "latency_ms": 30.161959000025718} +{"id": "g0093-plano_nova_linha-erros_digitacao-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.03194262981147644, "plano_nova_linha": 0.8655823872230196, "plano_troca": 0.030023403001176334, "sem_correspondencia": 0.07245157996432762}, "confidence": 0.8655823872230196, "input_tokens": 45, "latency_ms": 15.496466000001874} +{"id": "g0093-plano_nova_linha-erros_digitacao-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"reclamacao_atendimento": 0.0790700327512747, "parceiros_ofertas": 0.06911169183231475, "plano_consulta": 0.09341444070886941, "suporte_chip_esim": 0.025856444400841117, "plano_nova_linha": 0.37489989373064286, "troca_numero": 0.001756336282692419, "marketplace_pedido": 0.020340567685820727, "plano_troca": 0.023497756548464036, "conta_pagamento_confirmacao": 0.017891323621487015, "conta_explicacao": 0.02237768291749252, "roaming_cobranca": 0.004017976256042528, "atendimento_humano": 0.06808128406898994, "bonus_nao_recebido": 0.009203705198439667, "desconto_retencao": 0.0021579729524856244, "roaming_pacote": 0.003163222668289624, "sem_correspondencia": 0.18515966837585304}, "confidence": 0.37489989373064286, "input_tokens": 41, "latency_ms": 29.204502999988335} +{"id": "g0093-plano_nova_linha-erros_digitacao-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"suporte_chip_esim": 0.04704506326027568, "conta_vencimento": 0.004358325622294791, "plano_consulta": 0.151771441208039, "beneficios_consulta": 0.08435864752462971, "troca_numero": 0.002907473828811762, "conta_contestacao": 0.03154772522268891, "plano_nova_linha": 0.4675042930530647, "negociacao_divida": 0.010169344029973269, "plano_troca": 0.019161073504361144, "portabilidade": 0.007803718099233498, "recarga_nao_creditada": 0.005357563499378201, "sem_correspondencia": 0.1680153311472493}, "confidence": 0.4675042930530647, "input_tokens": 39, "latency_ms": 21.73087200000623} +{"id": "g0093-plano_nova_linha-erros_digitacao-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.1052377871243307, "plano_nova_linha": 0.1961316124926081, "suporte_chip_esim": 0.00960013249143665, "marketplace_compra": 0.02808080924030466, "fidelidade_pontos": 0.02646761329043115, "bonus_nao_recebido": 0.0051796835632831936, "recarga_realizar": 0.014139448911126786, "cancelamento_linha": 0.008114196180634052, "plano_consulta": 0.21875202171936584, "internet_pacote_adicional": 0.16454177730915395, "fidelidade_resgate": 0.010933708157692507, "recarga_nao_creditada": 0.0032254186676780754, "conta_debito_automatico_digital": 0.003692209406113277, "conta_pagamento_confirmacao": 0.019423998462669585, "plano_troca": 0.028504255528584058, "sem_correspondencia": 0.15797532745458742}, "confidence": 0.21875202171936584, "input_tokens": 42, "latency_ms": 31.074747999980445} +{"id": "g0093-plano_nova_linha-erros_digitacao-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5072687301327299, "conta_contestacao": 0.06172655563064468, "plano_consulta": 0.10232909090472724, "plano_troca": 0.04197816205569276, "conta_vencimento": 0.006388497580512876, "reclamacao_atendimento": 0.050668258550276804, "atendimento_humano": 0.041927289491045315, "sem_correspondencia": 0.18771341565437047}, "confidence": 0.5072687301327299, "input_tokens": 38, "latency_ms": 16.043620999994346} +{"id": "g0093-plano_nova_linha-erros_digitacao-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.012158687598788095, "suporte_sem_sinal": 0.13216409014108674, "plano_nova_linha": 0.6938033251782021, "plano_consulta": 0.0392193128495695, "plano_troca": 0.011988233197615805, "recarga_nao_creditada": 0.0008718287342873244, "conta_segunda_via": 0.014699786614918088, "sem_correspondencia": 0.0950947356855324}, "confidence": 0.6938033251782021, "input_tokens": 41, "latency_ms": 16.57914800000526} +{"id": "g0093-plano_nova_linha-erros_digitacao-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 73, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.016689085193017927, "internet_consumo": 0.10930615391837076, "atendimento_humano": 0.02728743224299103, "plano_nova_linha": 0.6254179748538284, "plano_troca": 0.04455851211396122, "plano_consulta": 0.08027422775770686, "suporte_chip_esim": 0.007078902636812043, "sem_correspondencia": 0.08938771128331179}, "confidence": 0.6254179748538284, "input_tokens": 41, "latency_ms": 15.920179999994843} +{"id": "g0093-plano_nova_linha-erros_digitacao-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0467982143163681, "marketplace_compra": 0.03733131289482117, "conta_debito_automatico_digital": 0.01938064582645893, "seguranca_fraude": 0.053600676357746124, "atendimento_humano": 0.10908064246177673, "plano_consulta": 0.19634392857551575, "suporte_chip_esim": 0.03148922696709633, "conta_explicacao": 0.025456981733441353, "negociacao_divida": 0.008227929472923279, "internet_consumo": 0.022137299180030823, "plano_nova_linha": 0.21050910651683807, "sem_correspondencia": 0.23964403569698334}, "confidence": 0.23964403569698334, "input_tokens": 46, "latency_ms": 23.39650000001825} +{"id": "g0095-plano_nova_linha-emocional-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.08026071826049731, "conta_pagamento_confirmacao": 0.014199058471406012, "recarga_realizar": 0.004422908807632787, "bonus_nao_recebido": 0.01300052556345318, "plano_troca": 0.013540180391870962, "beneficios_consulta": 0.026420054986799047, "plano_nova_linha": 0.7914411472507142, "sem_correspondencia": 0.05671540626762643}, "confidence": 0.7914411472507142, "input_tokens": 62, "latency_ms": 17.11634900001968} +{"id": "g0095-plano_nova_linha-emocional-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5434893487357789, "internet_consumo": 0.03102212838946328, "conta_debito_automatico_digital": 0.008570827729321778, "recarga_saldo": 0.0019883558118988505, "marketplace_compra": 0.01480598500393252, "plano_troca": 0.017778434244309176, "seguranca_perda_roubo": 0.04667167839139376, "plano_consulta": 0.1435438872663261, "fidelidade_resgate": 0.010904536818648206, "cadastro_atualizacao": 0.018323978805944795, "seguranca_fraude": 0.041395255329496866, "sem_correspondencia": 0.12150558347348572}, "confidence": 0.5434893487357789, "input_tokens": 64, "latency_ms": 24.229751000007127} +{"id": "g0095-plano_nova_linha-emocional-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.16026938625796483, "vas_consulta": 0.10118680121639059, "suporte_configuracao": 0.03161171954751156, "portabilidade": 0.023486713920867788, "bonus_nao_recebido": 0.052582165542902765, "suporte_sem_sinal": 0.1781858726677218, "plano_troca": 0.016724952258412144, "plano_nova_linha": 0.254524628935704, "internet_consumo": 0.043639941086971556, "roaming_pacote": 0.004436461904479707, "troca_numero": 0.008487123416435897, "sem_correspondencia": 0.12486423324463738}, "confidence": 0.254524628935704, "input_tokens": 62, "latency_ms": 23.042897999999923} +{"id": "g0095-plano_nova_linha-emocional-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6435073185881646, "plano_consulta": 0.041601446610726886, "plano_troca": 0.03368593095169036, "sem_correspondencia": 0.28120530384941816}, "confidence": 0.6435073185881646, "input_tokens": 56, "latency_ms": 15.240751999982649} +{"id": "g0095-plano_nova_linha-emocional-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 131, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.01870427710243042, "vas_contratacao": 0.045776484067719295, "recarga_nao_creditada": 0.002243707024940667, "portabilidade": 0.005954347266820141, "conta_debito_automatico_digital": 0.003801424405068764, "recarga_realizar": 0.003805156447569722, "atendimento_humano": 0.030630520547879438, "fidelidade_resgate": 0.011505325675755195, "beneficios_consulta": 0.048157697149705685, "plano_nova_linha": 0.6615477406100263, "roaming_cobranca": 0.0011599916387253684, "negociacao_divida": 0.006607961576814522, "plano_consulta": 0.07953758780365437, "desconto_retencao": 0.005615187048816472, "reclamacao_atendimento": 0.010834301221019929, "sem_correspondencia": 0.06411829041305371}, "confidence": 0.6615477406100263, "input_tokens": 62, "latency_ms": 30.467548000018496} +{"id": "g0095-plano_nova_linha-emocional-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5013005770839793, "plano_troca": 0.058374785321763045, "plano_consulta": 0.07949015557386097, "sem_correspondencia": 0.3608344820203966}, "confidence": 0.5013005770839793, "input_tokens": 59, "latency_ms": 15.112004999991768} +{"id": "g0095-plano_nova_linha-emocional-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.017459507072241122, "plano_troca": 0.009716099525569125, "plano_nova_linha": 0.9183524938460466, "sem_correspondencia": 0.05447189955614314}, "confidence": 0.9183524938460466, "input_tokens": 58, "latency_ms": 15.00136600000701} +{"id": "g0095-plano_nova_linha-emocional-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.025158655636370673, "plano_consulta": 0.2117609734046024, "plano_troca": 0.03118280368226154, "cadastro_atualizacao": 0.04181817732074064, "plano_nova_linha": 0.2992515132165769, "recarga_saldo": 0.005888487880446559, "desconto_retencao": 0.013517412684079438, "sem_correspondencia": 0.37142197617492184}, "confidence": 0.37142197617492184, "input_tokens": 60, "latency_ms": 16.823844000015242} +{"id": "g0095-plano_nova_linha-emocional-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.01301707333578961, "recarga_saldo": 0.0010708848764079484, "bonus_nao_recebido": 0.005277779909827395, "plano_nova_linha": 0.865114812211798, "suporte_sem_sinal": 0.03369043038474718, "plano_consulta": 0.03346339256642376, "plano_troca": 0.006707202675169719, "sem_correspondencia": 0.04165842403983644}, "confidence": 0.865114812211798, "input_tokens": 57, "latency_ms": 17.235380000016676} +{"id": "g0095-plano_nova_linha-emocional-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.04530678269637294, "bonus_nao_recebido": 0.03042678066765454, "negociacao_divida": 0.015167799304056885, "plano_consulta": 0.2041376490968316, "plano_nova_linha": 0.1293962030905092, "suporte_chip_esim": 0.05516532669872976, "conta_pagamento_confirmacao": 0.020430037721256955, "roaming_duvida": 0.00834651120893856, "reclamacao_atendimento": 0.18263949251488829, "conta_contestacao": 0.04991539477689026, "vas_cancelamento": 0.00548671367957442, "fidelidade_resgate": 0.012165152271806588, "plano_troca": 0.04281978657416183, "marketplace_compra": 0.021891616118870857, "conta_explicacao": 0.02320608840416577, "sem_correspondencia": 0.15349866517529154}, "confidence": 0.2041376490968316, "input_tokens": 57, "latency_ms": 33.40968300000213} +{"id": "g0095-plano_nova_linha-emocional-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 0.059306718119084584, "plano_troca": 0.010710044711616138, "cancelamento_linha": 0.004248656777380548, "conta_segunda_via": 0.014956446291393281, "internet_problema_conexao": 0.04997727250458609, "plano_consulta": 0.09880956214037705, "plano_nova_linha": 0.6172646253922588, "conta_explicacao": 0.013430100799996379, "portabilidade": 0.006328653978905237, "beneficios_consulta": 0.02642205717161689, "conta_contestacao": 0.007771775554118844, "roaming_pacote": 0.0021459183085094473, "fidelidade_resgate": 0.006247000738236351, "vas_consulta": 0.018682774064983646, "conta_debito_automatico_digital": 0.0019274293350810148, "sem_correspondencia": 0.06177096411185566}, "confidence": 0.6172646253922588, "input_tokens": 60, "latency_ms": 30.528304000000617} +{"id": "g0095-plano_nova_linha-emocional-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6136338299311365, "plano_troca": 0.04731795247002265, "plano_consulta": 0.06101354920028193, "sem_correspondencia": 0.278034668398559}, "confidence": 0.6136338299311365, "input_tokens": 60, "latency_ms": 14.778586999995014} +{"id": "g0097-plano_nova_linha-indireto_multiplo-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 176, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"roaming_duvida": 0.0063133245299367225, "marketplace_compra": 0.017236195749465364, "atendimento_humano": 0.02182293900549395, "seguranca_perda_roubo": 0.010318640766068615, "cadastro_atualizacao": 0.021192372146233613, "plano_troca": 0.007424402621781584, "negociacao_religacao": 0.007170942248177593, "recarga_realizar": 0.025258861840886663, "plano_consulta": 0.10984654880609351, "vas_contratacao": 0.005904238754920327, "plano_nova_linha": 0.1578594766625734, "recarga_saldo": 0.021835511860429827, "parceiros_ofertas": 0.031737756434828776, "conta_debito_automatico_digital": 0.003441836966656161, "beneficios_consulta": 0.43497965357586715, "sem_correspondencia": 0.11765729803058672}, "confidence": 0.43497965357586715, "input_tokens": 73, "latency_ms": 32.250177999998186} +{"id": "g0097-plano_nova_linha-indireto_multiplo-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.008432293546357012, "negociacao_religacao": 0.009912085065024487, "vas_consulta": 0.04339335980061516, "recarga_realizar": 0.010786879177769996, "recarga_nao_creditada": 0.009683256308080338, "plano_consulta": 0.1544293208353963, "plano_nova_linha": 0.022750881204871867, "suporte_chip_esim": 0.061257785035049125, "suporte_configuracao": 0.07672381615425877, "conta_contestacao": 0.09238936265155755, "seguranca_fraude": 0.07637547169929756, "plano_troca": 0.01713991026784974, "marketplace_pedido": 0.05198492627548779, "roaming_duvida": 0.020538705043644787, "conta_debito_automatico_digital": 0.08816315480032437, "sem_correspondencia": 0.25603879213441516}, "confidence": 0.25603879213441516, "input_tokens": 49, "latency_ms": 31.44598100001872} +{"id": "g0097-plano_nova_linha-indireto_multiplo-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_consulta", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 0.006111152827250622, "plano_nova_linha": 0.37412186663238994, "vas_contratacao": 0.006310995571329232, "suporte_chip_esim": 0.015068062530384329, "plano_troca": 0.01298237947248324, "internet_problema_conexao": 0.24999426276156678, "plano_consulta": 0.1843946236844758, "cancelamento_linha": 0.0012321912937983904, "atendimento_humano": 0.03673005318717178, "internet_consumo": 0.018670519042364386, "desconto_retencao": 0.00391468102638259, "conta_contestacao": 0.008701883764977759, "fidelidade_resgate": 0.00680113483850957, "conta_explicacao": 0.009375708725606764, "seguranca_perda_roubo": 0.005875340540593135, "sem_correspondencia": 0.05971514410071568}, "confidence": 0.37412186663238994, "input_tokens": 67, "latency_ms": 31.917615999986992} +{"id": "g0097-plano_nova_linha-indireto_multiplo-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.10635621160095303, "plano_nova_linha": 0.15657617239230967, "plano_troca": 0.025015564775181364, "sem_correspondencia": 0.7120520512315559}, "confidence": 0.7120520512315559, "input_tokens": 51, "latency_ms": 15.152088999997204} +{"id": "g0097-plano_nova_linha-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"marketplace_pedido": 0.06378111669448681, "suporte_sem_sinal": 0.12931824594604238, "vas_cancelamento": 0.007268886567598778, "portabilidade": 0.007575369014900854, "conta_explicacao": 0.03149888874967142, "conta_pagamento_confirmacao": 0.016364465629822023, "plano_troca": 0.026114489765572027, "cancelamento_linha": 0.07515863831400155, "conta_vencimento": 0.0034396829985056587, "plano_consulta": 0.439365028892123, "internet_consumo": 0.06587741219131679, "sem_correspondencia": 0.13423777523595876}, "confidence": 0.439365028892123, "input_tokens": 58, "latency_ms": 23.944317000001547} +{"id": "g0097-plano_nova_linha-indireto_multiplo-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.023383269794924836, "plano_troca": 0.010902360474853679, "plano_nova_linha": 0.9267422695482705, "sem_correspondencia": 0.0389721001819509}, "confidence": 0.9267422695482705, "input_tokens": 54, "latency_ms": 14.768215999993117} +{"id": "g0097-plano_nova_linha-indireto_multiplo-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.23323724077841076, "plano_troca": 0.03216052278128812, "conta_contestacao": 0.05423228562659185, "desconto_retencao": 0.015582929571022764, "fidelidade_resgate": 0.026653148855401723, "plano_nova_linha": 0.2822069692329052, "marketplace_pedido": 0.04304327242806216, "sem_correspondencia": 0.31288363072631736}, "confidence": 0.31288363072631736, "input_tokens": 48, "latency_ms": 16.453936000004887} +{"id": "g0097-plano_nova_linha-indireto_multiplo-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.01542970419413978, "plano_nova_linha": 0.4109726728086505, "plano_consulta": 0.17548637860255298, "bonus_nao_recebido": 0.009561111637737832, "conta_segunda_via": 0.03215804836845796, "plano_troca": 0.017464912329661547, "marketplace_pedido": 0.054279545835348456, "sem_correspondencia": 0.2846476262234509}, "confidence": 0.4109726728086505, "input_tokens": 57, "latency_ms": 17.026808999986542} +{"id": "g0097-plano_nova_linha-indireto_multiplo-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 126, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.026042856106643465, "desconto_retencao": 0.0033924588810988103, "internet_problema_conexao": 0.003274824916034671, "beneficios_consulta": 0.01511023571238232, "internet_pacote_adicional": 0.7857844744413892, "conta_segunda_via": 0.003055338247959317, "plano_consulta": 0.04442065870493393, "fidelidade_pontos": 0.0030924654248102963, "plano_nova_linha": 0.08497760252328485, "conta_debito_automatico_digital": 0.0005719683621363168, "negociacao_religacao": 0.0010665708216465782, "plano_troca": 0.0015779523972056823, "recarga_saldo": 0.0012889156024739337, "seguranca_perda_roubo": 0.001749557323885123, "seguranca_fraude": 0.0008775761223079479, "sem_correspondencia": 0.02371654441180756}, "confidence": 0.7857844744413892, "input_tokens": 54, "latency_ms": 30.98089499999901} +{"id": "g0097-plano_nova_linha-indireto_multiplo-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 103, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.031086876756795667, "plano_nova_linha": 0.13597153025886766, "vas_contratacao": 0.040936492078479436, "fidelidade_resgate": 0.02970620781402135, "recarga_saldo": 0.010951928712785775, "reclamacao_atendimento": 0.04564831371867423, "roaming_duvida": 0.008288943146996623, "seguranca_perda_roubo": 0.027769975157305782, "vas_consulta": 0.19224910294824016, "plano_troca": 0.010668451818313808, "plano_consulta": 0.13575768369616803, "suporte_chip_esim": 0.028288230089185906, "recarga_realizar": 0.011207562787774482, "recarga_nao_creditada": 0.006958731398293887, "internet_pacote_adicional": 0.14367578816655435, "sem_correspondencia": 0.1408341814515428}, "confidence": 0.19224910294824016, "input_tokens": 52, "latency_ms": 31.223525000001473} +{"id": "g0097-plano_nova_linha-indireto_multiplo-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"conta_explicacao": 0.006229198859200393, "internet_consumo": 0.00516992787499569, "troca_numero": 0.0003504505620032097, "plano_consulta": 0.06492319293054813, "vas_consulta": 0.006649013951790453, "portabilidade": 0.0027679509048925523, "recarga_saldo": 0.001022681297420464, "roaming_duvida": 0.0008196323019571157, "atendimento_humano": 0.010761540938407766, "plano_troca": 0.002844649979482766, "beneficios_consulta": 0.03932305255787715, "bonus_nao_recebido": 0.8088717878018995, "marketplace_compra": 0.0027917450337485625, "plano_nova_linha": 0.024865393878611017, "negociacao_religacao": 0.0010886494399215867, "sem_correspondencia": 0.021521131687243657}, "confidence": 0.8088717878018995, "input_tokens": 54, "latency_ms": 29.547212000011314} +{"id": "g0097-plano_nova_linha-indireto_multiplo-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.04953261500608092, "conta_contestacao": 0.039156736006548884, "plano_nova_linha": 0.3836981691327259, "seguranca_perda_roubo": 0.016425174475612363, "fidelidade_pontos": 0.07521127398086433, "reclamacao_atendimento": 0.02241349812952302, "plano_consulta": 0.13270532182651712, "plano_troca": 0.02093608907579025, "marketplace_pedido": 0.03386208184814828, "conta_debito_automatico_digital": 0.010682308320134405, "recarga_saldo": 0.012877952363257741, "sem_correspondencia": 0.20249877983479675}, "confidence": 0.3836981691327259, "input_tokens": 50, "latency_ms": 23.98042199999395} +{"id": "g0098-internet_pacote_adicional-curto_neutro-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.011981463946471125, "seguranca_perda_roubo": 0.009231193888071202, "parceiros_ofertas": 0.05675977074816908, "vas_cancelamento": 0.006213515042463261, "roaming_duvida": 0.006932450898243297, "bonus_nao_recebido": 0.010477476714262825, "conta_explicacao": 0.028712173816888877, "internet_pacote_adicional": 0.5292252878501069, "fidelidade_resgate": 0.01016471531180771, "beneficios_consulta": 0.09258699382622915, "internet_consumo": 0.1208207602768363, "negociacao_divida": 0.010030745491270924, "internet_problema_conexao": 0.023145949381791243, "roaming_pacote": 0.005193228348369791, "cancelamento_linha": 0.00544565727768221, "sem_correspondencia": 0.07307861718133607}, "confidence": 0.5292252878501069, "input_tokens": 31, "latency_ms": 28.55433100000937} +{"id": "g0098-internet_pacote_adicional-curto_neutro-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0007182223362699223, "internet_pacote_adicional": 0.8038007530464686, "suporte_chip_esim": 0.0045841786190966675, "conta_contestacao": 0.03782765062027096, "suporte_configuracao": 0.00951868914800303, "bonus_nao_recebido": 0.004017083694611452, "fidelidade_resgate": 0.004757522441268779, "vas_cancelamento": 0.0007868503951979848, "internet_problema_conexao": 0.008393391567538691, "desconto_retencao": 0.008851298692116065, "marketplace_compra": 0.009845470702375611, "negociacao_divida": 0.0020379725738517086, "internet_consumo": 0.03397447086161694, "seguranca_fraude": 0.01997044250298128, "plano_troca": 0.0032552205692589747, "sem_correspondencia": 0.047660782229073335}, "confidence": 0.8038007530464686, "input_tokens": 32, "latency_ms": 30.658383999991656} +{"id": "g0098-internet_pacote_adicional-curto_neutro-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.006890810563256192, "internet_pacote_adicional": 0.4616185740550569, "bonus_nao_recebido": 0.16884776607704063, "sem_correspondencia": 0.36264284930464624}, "confidence": 0.4616185740550569, "input_tokens": 34, "latency_ms": 14.967748999993091} +{"id": "g0098-internet_pacote_adicional-curto_neutro-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.008265446030645622, "fidelidade_pontos": 0.012920512027867153, "conta_explicacao": 0.02302403214437177, "portabilidade": 0.007395509245709734, "vas_cancelamento": 0.0037476257831180497, "bonus_nao_recebido": 0.008857851944938079, "vas_consulta": 0.17126737722418428, "roaming_pacote": 0.0023250102785591694, "internet_consumo": 0.06862060800780742, "internet_pacote_adicional": 0.5995655125425149, "internet_problema_conexao": 0.007578220767010091, "sem_correspondencia": 0.08643229400327378}, "confidence": 0.5995655125425149, "input_tokens": 29, "latency_ms": 22.26594500001511} +{"id": "g0098-internet_pacote_adicional-curto_neutro-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.014260621479109606, "internet_problema_conexao": 0.026499185223729436, "internet_consumo": 0.025632731145018302, "conta_segunda_via": 0.002707694141681344, "roaming_pacote": 0.0009055819661493936, "bonus_nao_recebido": 0.008609697064346153, "internet_pacote_adicional": 0.8890040949379737, "sem_correspondencia": 0.03238039404199199}, "confidence": 0.8890040949379737, "input_tokens": 33, "latency_ms": 16.234034000007114} +{"id": "g0098-internet_pacote_adicional-curto_neutro-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_problema_conexao": 0.019707724965937715, "roaming_duvida": 0.01122559450037465, "vas_cancelamento": 0.007397013909291839, "roaming_pacote": 0.007115349359093031, "recarga_saldo": 0.0344435805123488, "internet_consumo": 0.05266224730251629, "conta_vencimento": 0.00756905107939004, "suporte_chip_esim": 0.0028617499211141817, "bonus_nao_recebido": 0.026347667665905034, "plano_consulta": 0.36110095131287967, "internet_pacote_adicional": 0.28785897051920295, "sem_correspondencia": 0.1817100989519458}, "confidence": 0.36110095131287967, "input_tokens": 33, "latency_ms": 22.274140999996916} +{"id": "g0098-internet_pacote_adicional-curto_neutro-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.49770643241028495, "roaming_pacote": 0.0029828841159061205, "roaming_cobranca": 0.004459577982714126, "suporte_sem_sinal": 0.08454812882039048, "bonus_nao_recebido": 0.03840311534398082, "internet_problema_conexao": 0.043457488529829086, "internet_consumo": 0.180881511270744, "sem_correspondencia": 0.14756086152615042}, "confidence": 0.49770643241028495, "input_tokens": 31, "latency_ms": 15.792301999994152} +{"id": "g0098-internet_pacote_adicional-curto_neutro-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.0008877841336398371, "atendimento_humano": 0.008602734248787233, "negociacao_religacao": 0.0005104186470733995, "roaming_cobranca": 0.00041344227295436406, "suporte_chip_esim": 0.0013957570113325016, "negociacao_divida": 0.0009601024340882941, "seguranca_fraude": 0.004505229901057083, "vas_cancelamento": 0.0005687678662620529, "roaming_pacote": 0.00048739635411637475, "internet_consumo": 0.011338533298041452, "internet_problema_conexao": 0.003984021766051088, "portabilidade": 0.0007834379424015124, "internet_pacote_adicional": 0.9447385818548873, "suporte_configuracao": 0.00301176877435935, "bonus_nao_recebido": 0.0013231685691425057, "sem_correspondencia": 0.0164888549258056}, "confidence": 0.9447385818548873, "input_tokens": 30, "latency_ms": 28.937460999998166} +{"id": "g0098-internet_pacote_adicional-curto_neutro-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.29696757534928564, "roaming_pacote": 0.005435296891059755, "internet_pacote_adicional": 0.42337325277773596, "sem_correspondencia": 0.2742238749819186}, "confidence": 0.42337325277773596, "input_tokens": 33, "latency_ms": 15.26705000000561} +{"id": "g0098-internet_pacote_adicional-curto_neutro-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.0047331599078070325, "internet_consumo": 0.04637159181487218, "vas_cancelamento": 0.002621274546755855, "recarga_nao_creditada": 0.0027108619533083057, "reclamacao_atendimento": 0.027836187319419545, "plano_consulta": 0.07560328026276883, "roaming_duvida": 0.0037660738948943457, "internet_pacote_adicional": 0.7650452479965852, "roaming_pacote": 0.0025810022979440446, "internet_problema_conexao": 0.005493934464586828, "bonus_nao_recebido": 0.006191738579870816, "sem_correspondencia": 0.05704564696118696}, "confidence": 0.7650452479965852, "input_tokens": 32, "latency_ms": 23.297350999996524} +{"id": "g0098-internet_pacote_adicional-curto_neutro-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.028903475705676324, "negociacao_divida": 0.010093719653164109, "internet_consumo": 0.05759769066104884, "troca_numero": 0.0012796412879658783, "cancelamento_linha": 0.0030127663947206295, "internet_pacote_adicional": 0.1821475486898855, "recarga_saldo": 0.0072788411621291, "bonus_nao_recebido": 0.06433844386031697, "beneficios_consulta": 0.12500144148374523, "negociacao_religacao": 0.006497464247407396, "marketplace_compra": 0.15815459089919012, "roaming_pacote": 0.002316937519583256, "plano_troca": 0.010068523650018828, "parceiros_ofertas": 0.0433533863034627, "internet_problema_conexao": 0.09060349365638502, "sem_correspondencia": 0.20935203482530013}, "confidence": 0.20935203482530013, "input_tokens": 31, "latency_ms": 28.764828999982228} +{"id": "g0098-internet_pacote_adicional-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.13096745641540858, "conta_contestacao": 0.060025898386444204, "beneficios_consulta": 0.23855701688773878, "bonus_nao_recebido": 0.04180861742127004, "vas_contratacao": 0.02843533527828199, "recarga_saldo": 0.048681338610496505, "roaming_pacote": 0.01142205978594312, "conta_vencimento": 0.009499268845170977, "internet_problema_conexao": 0.03471420047551711, "cadastro_atualizacao": 0.07640265865518878, "marketplace_compra": 0.04461673014299172, "sem_correspondencia": 0.2748694190955482}, "confidence": 0.2748694190955482, "input_tokens": 34, "latency_ms": 22.902091000020164} +{"id": "g0102-internet_pacote_adicional-emocional-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.010604724046014492, "internet_pacote_adicional": 0.8112389856247649, "conta_debito_automatico_digital": 0.003273984109784839, "internet_consumo": 0.03473300780080381, "bonus_nao_recebido": 0.005969047410188558, "roaming_cobranca": 0.0015448731949092884, "conta_contestacao": 0.010118114531139092, "parceiros_ofertas": 0.031391005246825865, "seguranca_perda_roubo": 0.0057595608373086525, "internet_problema_conexao": 0.02407531944117944, "roaming_pacote": 0.001400419711777677, "sem_correspondencia": 0.05989095804530338}, "confidence": 0.8112389856247649, "input_tokens": 54, "latency_ms": 23.783060999988948} +{"id": "g0102-internet_pacote_adicional-emocional-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.0038034553238885872, "fidelidade_resgate": 0.00394505662823876, "vas_consulta": 0.07276434107423731, "roaming_pacote": 0.001204186760715695, "conta_vencimento": 0.0014133309510289266, "negociacao_divida": 0.002579709393046562, "conta_segunda_via": 0.00298468870904953, "internet_problema_conexao": 0.049394865979636604, "bonus_nao_recebido": 0.004580116148627461, "recarga_saldo": 0.003722585561758636, "internet_consumo": 0.01985039840693798, "vas_contratacao": 0.011266831707403335, "internet_pacote_adicional": 0.7617931005908177, "cadastro_atualizacao": 0.007080744151633451, "conta_debito_automatico_digital": 0.0009547028006509252, "sem_correspondencia": 0.052661885812328474}, "confidence": 0.7617931005908177, "input_tokens": 51, "latency_ms": 31.658170000014252} +{"id": "g0102-internet_pacote_adicional-emocional-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.016378366390190364, "vas_cancelamento": 0.0020559144902207987, "roaming_pacote": 0.0005947085109166337, "internet_pacote_adicional": 0.9384133879239058, "bonus_nao_recebido": 0.0038864854845845056, "internet_problema_conexao": 0.0029061693445828797, "beneficios_consulta": 0.017320674792417678, "sem_correspondencia": 0.018444293063181353}, "confidence": 0.9384133879239058, "input_tokens": 50, "latency_ms": 17.03176300000564} +{"id": "g0102-internet_pacote_adicional-emocional-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0007735348723629859, "plano_nova_linha": 0.0032579037156041245, "portabilidade": 0.002081314554392478, "conta_explicacao": 0.013357004066780417, "negociacao_religacao": 0.0012913201854411408, "roaming_cobranca": 0.000815012545323619, "internet_consumo": 0.029101494516772138, "cadastro_atualizacao": 0.007552899372780629, "marketplace_pedido": 0.013305298900407955, "conta_debito_automatico_digital": 0.0008138299984919349, "internet_pacote_adicional": 0.884290033980312, "seguranca_perda_roubo": 0.0017076309197335423, "parceiros_ofertas": 0.013491980646670917, "bonus_nao_recebido": 0.0015726670291130408, "internet_problema_conexao": 0.005580259451952995, "sem_correspondencia": 0.021007815243860004}, "confidence": 0.884290033980312, "input_tokens": 58, "latency_ms": 30.955708000021787} +{"id": "g0102-internet_pacote_adicional-emocional-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.7587934430330808, "internet_consumo": 0.045708918986789616, "vas_consulta": 0.06226417546924809, "bonus_nao_recebido": 0.02983358011079435, "plano_nova_linha": 0.012072010416464465, "internet_problema_conexao": 0.012607715521957876, "roaming_pacote": 0.0023758482639049056, "sem_correspondencia": 0.07634430819775986}, "confidence": 0.7587934430330808, "input_tokens": 52, "latency_ms": 17.21809299999677} +{"id": "g0102-internet_pacote_adicional-emocional-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 105, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.03397736373919175, "internet_pacote_adicional": 0.7407038316591079, "troca_numero": 0.0005916868769435626, "roaming_pacote": 0.0012001301098866165, "conta_explicacao": 0.014102686396040535, "bonus_nao_recebido": 0.014050808002610361, "internet_problema_conexao": 0.09928737721212864, "sem_correspondencia": 0.09608611600409066}, "confidence": 0.7407038316591079, "input_tokens": 51, "latency_ms": 16.639558999997917} +{"id": "g0102-internet_pacote_adicional-emocional-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.005237143799978547, "bonus_nao_recebido": 0.013233966740256677, "internet_problema_conexao": 0.013296911105952717, "desconto_retencao": 0.010639015275548001, "roaming_pacote": 0.0022953792272781947, "internet_consumo": 0.043255089454612185, "internet_pacote_adicional": 0.8663356648078285, "sem_correspondencia": 0.04570682958854509}, "confidence": 0.8663356648078285, "input_tokens": 47, "latency_ms": 17.103676999994377} +{"id": "g0102-internet_pacote_adicional-emocional-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.009871731515242453, "troca_numero": 0.0014112405650478995, "internet_pacote_adicional": 0.737688670836027, "bonus_nao_recebido": 0.04705739094150006, "internet_problema_conexao": 0.02516679890228057, "internet_consumo": 0.0666261676427762, "roaming_pacote": 0.0022281694472187385, "sem_correspondencia": 0.10994983014990714}, "confidence": 0.737688670836027, "input_tokens": 47, "latency_ms": 16.69624900000599} +{"id": "g0102-internet_pacote_adicional-emocional-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0018911427573326536, "internet_pacote_adicional": 0.8500794553585301, "bonus_nao_recebido": 0.008044872229716593, "sem_correspondencia": 0.13998452965442057}, "confidence": 0.8500794553585301, "input_tokens": 55, "latency_ms": 14.78428000001486} +{"id": "g0102-internet_pacote_adicional-emocional-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.011930870226278702, "troca_numero": 0.0002998476349880635, "bonus_nao_recebido": 0.003529974823929247, "desconto_retencao": 0.003607938865631504, "internet_pacote_adicional": 0.8929326188227039, "roaming_cobranca": 0.0008996264911676025, "marketplace_pedido": 0.011694114982666757, "roaming_pacote": 0.0008200548702412281, "parceiros_ofertas": 0.01173777538618713, "suporte_configuracao": 0.006451421597922092, "internet_consumo": 0.02158743389786429, "sem_correspondencia": 0.034508322400419456}, "confidence": 0.8929326188227039, "input_tokens": 47, "latency_ms": 22.370841999986624} +{"id": "g0102-internet_pacote_adicional-emocional-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5597325870992826, "internet_problema_conexao": 0.03200256627812181, "marketplace_pedido": 0.04227872797701969, "bonus_nao_recebido": 0.013757429841615595, "fidelidade_resgate": 0.008326583999459125, "suporte_sem_sinal": 0.024854771295964258, "seguranca_perda_roubo": 0.004983525997053863, "cancelamento_linha": 0.004630540752040133, "roaming_pacote": 0.0013393292473819346, "internet_consumo": 0.085607645149204, "atendimento_humano": 0.026826250909593705, "conta_debito_automatico_digital": 0.0028587592939537, "conta_vencimento": 0.004730147569513606, "conta_contestacao": 0.013050594152868777, "reclamacao_atendimento": 0.10935523961853155, "sem_correspondencia": 0.06566530081839557}, "confidence": 0.5597325870992826, "input_tokens": 50, "latency_ms": 30.07998100000009} +{"id": "g0102-internet_pacote_adicional-emocional-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0006696579259506513, "bonus_nao_recebido": 0.0029205415903042096, "internet_pacote_adicional": 0.9674425600963275, "sem_correspondencia": 0.02896724038741773}, "confidence": 0.9674425600963275, "input_tokens": 50, "latency_ms": 15.025070999996615} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.010874547266858579, "internet_pacote_adicional": 0.5041012261826774, "bonus_nao_recebido": 0.05566606401775152, "sem_correspondencia": 0.4293581625327126}, "confidence": 0.5041012261826774, "input_tokens": 48, "latency_ms": 14.785197999998445} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.16947942344769176, "internet_problema_conexao": 0.00782563135859664, "internet_pacote_adicional": 0.16747126853374492, "atendimento_humano": 0.0488099773040073, "conta_contestacao": 0.06168358172110992, "roaming_pacote": 0.002357757330200771, "cadastro_atualizacao": 0.05510167946080514, "negociacao_divida": 0.024139228314594995, "plano_consulta": 0.32794510104151653, "seguranca_perda_roubo": 0.008852286867910621, "bonus_nao_recebido": 0.025992733395461782, "sem_correspondencia": 0.10034133122435965}, "confidence": 0.32794510104151653, "input_tokens": 50, "latency_ms": 23.332148999998026} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0018520648875823902, "internet_pacote_adicional": 0.9312235856104542, "bonus_nao_recebido": 0.009050034125638718, "sem_correspondencia": 0.057874315376324766}, "confidence": 0.9312235856104542, "input_tokens": 45, "latency_ms": 14.656885000022157} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.01866130718184944, "fidelidade_resgate": 0.009786562068496459, "internet_problema_conexao": 0.004735930359885056, "internet_consumo": 0.023480923860031717, "roaming_pacote": 0.001704167459220723, "internet_pacote_adicional": 0.8440439109946857, "cadastro_atualizacao": 0.04136347028040529, "sem_correspondencia": 0.05622372779542564}, "confidence": 0.8440439109946857, "input_tokens": 58, "latency_ms": 17.189489999992702} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.23501204391963862, "internet_pacote_adicional": 0.3627397485587699, "roaming_pacote": 0.006782885767200697, "sem_correspondencia": 0.39546532175439075}, "confidence": 0.39546532175439075, "input_tokens": 40, "latency_ms": 16.593870999997762} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos", "fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.15612521589497672, "reclamacao_atendimento": 0.108226208644201, "cancelamento_linha": 0.018274675846225788, "vas_cancelamento": 0.026886341786610254, "roaming_pacote": 0.0034066831770056217, "vas_contratacao": 0.022656127552001214, "internet_pacote_adicional": 0.3934898927619204, "internet_problema_conexao": 0.038144468825990575, "recarga_realizar": 0.024723756776316073, "recarga_saldo": 0.04929641577985036, "bonus_nao_recebido": 0.04748811891141398, "sem_correspondencia": 0.111282094043488}, "confidence": 0.3934898927619204, "input_tokens": 51, "latency_ms": 22.71899299998381} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9451801636928201, "roaming_pacote": 0.0008290730001929633, "portabilidade": 0.0027974384324087566, "plano_troca": 0.001317021849787044, "bonus_nao_recebido": 0.005808565580245391, "internet_consumo": 0.015821113083261458, "internet_problema_conexao": 0.006400204106802657, "sem_correspondencia": 0.02184642025448163}, "confidence": 0.9451801636928201, "input_tokens": 41, "latency_ms": 16.14220299998692} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.01767277476733735, "bonus_nao_recebido": 0.05529562423345627, "internet_pacote_adicional": 0.5210541278909242, "troca_numero": 0.004086884508794882, "roaming_pacote": 0.0050333476650228845, "internet_consumo": 0.1729392091139562, "cancelamento_linha": 0.019131805310532848, "sem_correspondencia": 0.20478622650997538}, "confidence": 0.5210541278909242, "input_tokens": 54, "latency_ms": 16.28763200000094} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.11065966481352693, "bonus_nao_recebido": 0.11961729657439567, "portabilidade": 0.014050205041884374, "atendimento_humano": 0.07192718882215411, "internet_pacote_adicional": 0.2709961495688723, "roaming_pacote": 0.004209252015558276, "internet_consumo": 0.1990489782898364, "sem_correspondencia": 0.20949126487377195}, "confidence": 0.2709961495688723, "input_tokens": 39, "latency_ms": 15.966708000007657} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.10351745904792868, "internet_pacote_adicional": 0.5381600323384631, "roaming_pacote": 0.005635115849262987, "sem_correspondencia": 0.3526873927643452}, "confidence": 0.5381600323384631, "input_tokens": 50, "latency_ms": 15.139594999993733} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.004310763296496609, "roaming_pacote": 0.002496259668967362, "bonus_nao_recebido": 0.010981904905896097, "internet_consumo": 0.013103906557205471, "internet_problema_conexao": 0.00835240604291985, "internet_pacote_adicional": 0.9204191256919051, "seguranca_perda_roubo": 0.002034949536194854, "sem_correspondencia": 0.038300684300414625}, "confidence": 0.9204191256919051, "input_tokens": 52, "latency_ms": 17.189723999990747} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.8533528216674627, "bonus_nao_recebido": 0.04756797349129689, "roaming_pacote": 0.0021450677307257764, "sem_correspondencia": 0.09693413711051459}, "confidence": 0.8533528216674627, "input_tokens": 41, "latency_ms": 15.25874699999008} +{"id": "g0105-internet_consumo-curto_neutro-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.2485887671552305, "vas_contratacao": 0.009465018155076287, "recarga_saldo": 0.004694535331411259, "internet_problema_conexao": 0.008247786086316414, "suporte_sem_sinal": 0.04919747194465056, "atendimento_humano": 0.042726676314230876, "conta_contestacao": 0.03027265849142347, "plano_consulta": 0.05479697061520577, "internet_pacote_adicional": 0.22439254506874068, "parceiros_ofertas": 0.050927895341144475, "conta_segunda_via": 0.010919603366596578, "fidelidade_resgate": 0.006918251417787959, "internet_consumo": 0.1788881396098788, "conta_vencimento": 0.007112524838477492, "negociacao_divida": 0.003598405463643296, "sem_correspondencia": 0.06925275080018559}, "confidence": 0.2485887671552305, "input_tokens": 32, "latency_ms": 28.015452000005325} +{"id": "g0105-internet_consumo-curto_neutro-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"beneficios_consulta": 0.09970888987456705, "plano_nova_linha": 0.01007009365185159, "plano_troca": 0.00720240343709896, "negociacao_divida": 0.005048763810117902, "internet_consumo": 0.44459979597912686, "plano_consulta": 0.1135155976812355, "seguranca_perda_roubo": 0.004556682310840494, "internet_pacote_adicional": 0.08707925456305064, "cancelamento_linha": 0.001550909092405557, "internet_problema_conexao": 0.01348548162031977, "reclamacao_atendimento": 0.0260712255626536, "roaming_pacote": 0.0021646241108085893, "marketplace_compra": 0.013794098630650726, "recarga_saldo": 0.0026487393098155536, "vas_consulta": 0.054589355841688864, "sem_correspondencia": 0.11391408452376835}, "confidence": 0.44459979597912686, "input_tokens": 32, "latency_ms": 28.536110000004555} +{"id": "g0105-internet_consumo-curto_neutro-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.029712855373131404, "atendimento_humano": 0.04152009946822972, "internet_pacote_adicional": 0.296416188829896, "seguranca_fraude": 0.041387967148602496, "plano_consulta": 0.13003472790070283, "internet_problema_conexao": 0.009313594411110961, "internet_consumo": 0.22189373937407525, "sem_correspondencia": 0.22972082749425132}, "confidence": 0.296416188829896, "input_tokens": 34, "latency_ms": 16.70729500000334} +{"id": "g0105-internet_consumo-curto_neutro-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.019340167573609773, "recarga_saldo": 0.0003078260165741505, "internet_consumo": 0.946197693824237, "sem_correspondencia": 0.034154312585579084}, "confidence": 0.946197693824237, "input_tokens": 29, "latency_ms": 15.107412000020304} +{"id": "g0105-internet_consumo-curto_neutro-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.00971219341451434, "plano_consulta": 0.05596256402037273, "internet_consumo": 0.5668615250588606, "sem_correspondencia": 0.36746371750625234}, "confidence": 0.5668615250588606, "input_tokens": 33, "latency_ms": 15.20228699999393} +{"id": "g0105-internet_consumo-curto_neutro-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0198989543827808, "internet_consumo": 0.7654377665731755, "recarga_saldo": 0.0012911719711508594, "sem_correspondencia": 0.2133721070728928}, "confidence": 0.7654377665731755, "input_tokens": 32, "latency_ms": 14.957281999983252} +{"id": "g0105-internet_consumo-curto_neutro-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.022575636051704928, "atendimento_humano": 0.06626112186844592, "internet_problema_conexao": 0.04968424270968772, "plano_nova_linha": 0.01981604709741596, "seguranca_fraude": 0.048740201969375514, "reclamacao_atendimento": 0.03590303380534514, "internet_consumo": 0.14961685630425064, "recarga_saldo": 0.011086278884127557, "internet_pacote_adicional": 0.10076418781783177, "suporte_chip_esim": 0.013128127313766223, "plano_consulta": 0.13473882132460083, "seguranca_perda_roubo": 0.08458003622315918, "fidelidade_pontos": 0.04061734409750033, "marketplace_pedido": 0.024666248532622084, "conta_explicacao": 0.02241884230424425, "sem_correspondencia": 0.17540297369592195}, "confidence": 0.17540297369592195, "input_tokens": 31, "latency_ms": 29.524610000009943} +{"id": "g0105-internet_consumo-curto_neutro-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.004475247019035107, "internet_consumo": 0.5356383804979895, "internet_pacote_adicional": 0.13848383428051306, "internet_problema_conexao": 0.010635326388652895, "plano_consulta": 0.06763407443130043, "suporte_configuracao": 0.01411530717774102, "plano_nova_linha": 0.009876128074572473, "sem_correspondencia": 0.21914170213019554}, "confidence": 0.5356383804979895, "input_tokens": 35, "latency_ms": 16.30304099998625} +{"id": "g0105-internet_consumo-curto_neutro-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.2941744733102136, "atendimento_humano": 0.04958613398136176, "troca_numero": 0.0014459563482122372, "internet_consumo": 0.18318777455959484, "recarga_saldo": 0.0025737463506120667, "beneficios_consulta": 0.07915720632944288, "plano_consulta": 0.10420890533383892, "parceiros_ofertas": 0.04582460392137589, "internet_problema_conexao": 0.041019202778119324, "seguranca_fraude": 0.021778992242017244, "reclamacao_atendimento": 0.02766367149148053, "sem_correspondencia": 0.1493793333537307}, "confidence": 0.2941744733102136, "input_tokens": 31, "latency_ms": 21.384914999998728} +{"id": "g0105-internet_consumo-curto_neutro-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.008130454922085967, "plano_consulta": 0.12164082326972897, "portabilidade": 0.00453825413991517, "conta_contestacao": 0.03327975239454287, "conta_vencimento": 0.002894442227934102, "vas_consulta": 0.06541901454973467, "marketplace_pedido": 0.0346767847649316, "conta_segunda_via": 0.016279472966788076, "roaming_pacote": 0.0020566374305347377, "negociacao_religacao": 0.0031791575669528923, "internet_pacote_adicional": 0.13416182270032506, "recarga_saldo": 0.001692224623308292, "troca_numero": 0.0014481696660634056, "internet_consumo": 0.4779235993258846, "internet_problema_conexao": 0.006780538163434679, "sem_correspondencia": 0.08589885128783495}, "confidence": 0.4779235993258846, "input_tokens": 32, "latency_ms": 27.313204999984464} +{"id": "g0105-internet_consumo-curto_neutro-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_pagamento_confirmacao": 0.0313221196816115, "internet_pacote_adicional": 0.44314431691783424, "plano_consulta": 0.11745163723259491, "internet_problema_conexao": 0.00898224259741824, "recarga_saldo": 0.00998955928893807, "internet_consumo": 0.2245690056633685, "roaming_cobranca": 0.002204819475342699, "sem_correspondencia": 0.16233629914289185}, "confidence": 0.44314431691783424, "input_tokens": 32, "latency_ms": 16.532402999985152} +{"id": "g0105-internet_consumo-curto_neutro-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.07962178122312394, "recarga_saldo": 0.0007551148125263655, "troca_numero": 0.00037770708727127654, "parceiros_ofertas": 0.006069757836608397, "internet_consumo": 0.8434462405139376, "internet_problema_conexao": 0.004508225024203656, "beneficios_consulta": 0.018636304025378955, "seguranca_fraude": 0.002669519655637613, "conta_vencimento": 0.0007668405718253989, "conta_debito_automatico_digital": 0.0004115556879250352, "internet_pacote_adicional": 0.008127518435584544, "sem_correspondencia": 0.034609435125977195}, "confidence": 0.8434462405139376, "input_tokens": 31, "latency_ms": 21.950924999998733} +{"id": "g0106-internet_consumo-informal_abreviado-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"negociacao_religacao": 0.008363490195433372, "recarga_saldo": 0.006628374263958754, "plano_nova_linha": 0.012458705644985983, "roaming_cobranca": 0.003900406976612826, "conta_contestacao": 0.05418834966504676, "troca_numero": 0.002508190521237397, "internet_consumo": 0.28579414582871626, "marketplace_compra": 0.04949782908609468, "suporte_sem_sinal": 0.08877234375856904, "internet_pacote_adicional": 0.08106908398475142, "internet_problema_conexao": 0.015583735336714534, "suporte_configuracao": 0.018711483559104215, "conta_explicacao": 0.04911717891418063, "plano_consulta": 0.1192681967289868, "conta_vencimento": 0.007704117056268308, "sem_correspondencia": 0.196434368479339}, "confidence": 0.28579414582871626, "input_tokens": 30, "latency_ms": 28.15330100000324} +{"id": "g0106-internet_consumo-informal_abreviado-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.09742983648396664, "recarga_saldo": 0.01097683633067093, "internet_consumo": 0.3183045160391446, "sem_correspondencia": 0.5732888111462179}, "confidence": 0.5732888111462179, "input_tokens": 35, "latency_ms": 14.863847999976088} +{"id": "g0106-internet_consumo-informal_abreviado-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.00802754652456913, "conta_vencimento": 0.004921331325885115, "marketplace_pedido": 0.017578496579081924, "negociacao_religacao": 0.003921493160187493, "internet_problema_conexao": 0.01711910306884907, "plano_consulta": 0.12488622121737043, "conta_debito_automatico_digital": 0.004553667040417844, "recarga_saldo": 0.0031807868995972627, "internet_consumo": 0.6414490079141988, "parceiros_ofertas": 0.0151124157407481, "internet_pacote_adicional": 0.01986770993808734, "sem_correspondencia": 0.13938222059100755}, "confidence": 0.6414490079141988, "input_tokens": 39, "latency_ms": 22.702551000008953} +{"id": "g0106-internet_consumo-informal_abreviado-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.005281799424907617, "internet_problema_conexao": 0.003968004566907842, "plano_consulta": 0.0784674354222999, "internet_pacote_adicional": 0.01880774443654762, "internet_consumo": 0.7593926718420548, "conta_vencimento": 0.006617321107053309, "recarga_saldo": 0.002255454406150914, "sem_correspondencia": 0.1252095687940779}, "confidence": 0.7593926718420548, "input_tokens": 36, "latency_ms": 15.96545399999627} +{"id": "g0106-internet_consumo-informal_abreviado-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.027442714860842005, "bonus_nao_recebido": 0.05137051417081229, "internet_pacote_adicional": 0.10962261524772, "suporte_sem_sinal": 0.10437929173388824, "plano_nova_linha": 0.016094931628124986, "internet_problema_conexao": 0.10866840453127864, "fidelidade_pontos": 0.09714579156986232, "roaming_pacote": 0.004241368547692595, "recarga_saldo": 0.009737459516468833, "plano_consulta": 0.1803142051447484, "internet_consumo": 0.07287128695757084, "sem_correspondencia": 0.21811141609099083}, "confidence": 0.21811141609099083, "input_tokens": 41, "latency_ms": 22.346868999989056} +{"id": "g0106-internet_consumo-informal_abreviado-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"atendimento_humano": 0.01434189730228338, "plano_nova_linha": 0.0022251295394593055, "conta_contestacao": 0.008199718365439654, "internet_problema_conexao": 0.0021376804396761903, "internet_pacote_adicional": 0.014494101497584705, "plano_consulta": 0.05485110702540531, "recarga_saldo": 0.0005752616341841538, "suporte_chip_esim": 0.0014643640946001737, "internet_consumo": 0.8217179100190442, "seguranca_perda_roubo": 0.0022222475615708164, "conta_pagamento_confirmacao": 0.007466689687658308, "conta_segunda_via": 0.008348272707341401, "fidelidade_pontos": 0.005249088029043293, "plano_troca": 0.0014769672181341776, "recarga_nao_creditada": 0.0004999544786086068, "sem_correspondencia": 0.05472961039996641}, "confidence": 0.8217179100190442, "input_tokens": 33, "latency_ms": 29.726581999995005} +{"id": "g0106-internet_consumo-informal_abreviado-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.04140874915453144, "recarga_saldo": 0.00260116147318818, "internet_consumo": 0.2577744597529323, "sem_correspondencia": 0.6982156296193481}, "confidence": 0.6982156296193481, "input_tokens": 44, "latency_ms": 14.746556999995164} +{"id": "g0106-internet_consumo-informal_abreviado-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.26429643648586587, "negociacao_religacao": 0.006727610101831297, "parceiros_ofertas": 0.04366960653454461, "seguranca_fraude": 0.02346265264658971, "suporte_chip_esim": 0.0063658085189792326, "plano_consulta": 0.23704398649694985, "internet_problema_conexao": 0.013425632086114627, "internet_consumo": 0.16566897566130298, "plano_nova_linha": 0.009026303689816838, "recarga_saldo": 0.053041371287338226, "negociacao_divida": 0.005903930274078286, "sem_correspondencia": 0.1713676862165885}, "confidence": 0.26429643648586587, "input_tokens": 33, "latency_ms": 22.618907999998328} +{"id": "g0106-internet_consumo-informal_abreviado-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.00530116928269955, "internet_consumo": 0.18176225386388076, "plano_consulta": 0.04575664690692848, "sem_correspondencia": 0.7671799299464912}, "confidence": 0.7671799299464912, "input_tokens": 36, "latency_ms": 14.949190999999473} +{"id": "g0106-internet_consumo-informal_abreviado-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.028578496917147367, "internet_pacote_adicional": 0.1863608771311229, "beneficios_consulta": 0.053003488946871465, "recarga_saldo": 0.0034585703892956155, "internet_consumo": 0.11364569295370194, "roaming_cobranca": 0.0020788341824563134, "vas_cancelamento": 0.0065518360250158255, "internet_problema_conexao": 0.11119056278168767, "plano_nova_linha": 0.01255193235310484, "suporte_configuracao": 0.015575545538968807, "plano_consulta": 0.09052748803194112, "seguranca_perda_roubo": 0.025277245301284976, "conta_vencimento": 0.004246168687839061, "vas_consulta": 0.14361247142780686, "recarga_nao_creditada": 0.0036169385304195114, "sem_correspondencia": 0.19972385080133573}, "confidence": 0.19972385080133573, "input_tokens": 39, "latency_ms": 29.424971999986838} +{"id": "g0106-internet_consumo-informal_abreviado-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.09046007473770348, "recarga_saldo": 0.008574226663513209, "internet_consumo": 0.7391287505465117, "sem_correspondencia": 0.16183694805227158}, "confidence": 0.7391287505465117, "input_tokens": 36, "latency_ms": 15.107327000009718} +{"id": "g0106-internet_consumo-informal_abreviado-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.8388648292908962, "plano_consulta": 0.018557087161599796, "recarga_saldo": 0.002256407239498143, "sem_correspondencia": 0.1403216763080058}, "confidence": 0.8388648292908962, "input_tokens": 32, "latency_ms": 14.914739000005284} +{"id": "g0108-internet_consumo-regionalismo-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.5637047203996758, "plano_consulta": 0.05076318320262131, "recarga_saldo": 0.007385264817970513, "sem_correspondencia": 0.3781468315797324}, "confidence": 0.5637047203996758, "input_tokens": 36, "latency_ms": 14.619801999998572} +{"id": "g0108-internet_consumo-regionalismo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.00971912931687405, "plano_consulta": 0.09334182417611825, "marketplace_pedido": 0.03330221284908999, "seguranca_fraude": 0.037021527653749546, "suporte_sem_sinal": 0.0943538663060469, "reclamacao_atendimento": 0.027069949543487157, "internet_pacote_adicional": 0.4295205921938066, "suporte_configuracao": 0.01590509285359789, "atendimento_humano": 0.058889863845962134, "conta_segunda_via": 0.026460525599271575, "portabilidade": 0.006418988353104732, "conta_explicacao": 0.02975811520493565, "internet_problema_conexao": 0.030468652837592963, "suporte_chip_esim": 0.006101409228749442, "fidelidade_resgate": 0.012021101596969404, "sem_correspondencia": 0.08964714844064368}, "confidence": 0.4295205921938066, "input_tokens": 33, "latency_ms": 29.975535000005493} +{"id": "g0108-internet_consumo-regionalismo-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_cobranca": 0.001906048574619567, "cadastro_atualizacao": 0.03074632322405479, "marketplace_compra": 0.028327836736180573, "internet_consumo": 0.6691140771631643, "suporte_chip_esim": 0.007047196636382649, "parceiros_ofertas": 0.02062706350494508, "beneficios_consulta": 0.04837388718160607, "plano_consulta": 0.07197945822236287, "plano_nova_linha": 0.0025499179939302646, "troca_numero": 0.000938542104341605, "internet_problema_conexao": 0.004957586238391112, "internet_pacote_adicional": 0.01377409466410138, "recarga_saldo": 0.0027088381852504477, "conta_segunda_via": 0.00729374380772693, "seguranca_fraude": 0.021730205820777126, "sem_correspondencia": 0.06792517994216529}, "confidence": 0.6691140771631643, "input_tokens": 37, "latency_ms": 29.644907000005105} +{"id": "g0108-internet_consumo-regionalismo-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.06323694125555007, "internet_pacote_adicional": 0.3575610167167473, "internet_problema_conexao": 0.03729974361279156, "negociacao_religacao": 0.007913508994172244, "recarga_saldo": 0.0988656201089016, "marketplace_pedido": 0.05186385643854127, "vas_cancelamento": 0.006646106474556798, "plano_consulta": 0.1174791684697558, "troca_numero": 0.002884417504076554, "vas_contratacao": 0.015780563615142764, "roaming_pacote": 0.005012588918605154, "sem_correspondencia": 0.2354564678911589}, "confidence": 0.3575610167167473, "input_tokens": 33, "latency_ms": 22.182279999981347} +{"id": "g0108-internet_consumo-regionalismo-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.005582459036651465, "internet_pacote_adicional": 0.25465909701989015, "internet_problema_conexao": 0.18458995988057295, "plano_consulta": 0.10293340364521039, "recarga_saldo": 0.0061768621903568206, "fidelidade_resgate": 0.0120406910179283, "internet_consumo": 0.15541801500702432, "sem_correspondencia": 0.2785995122023656}, "confidence": 0.2785995122023656, "input_tokens": 32, "latency_ms": 16.185938999996097} +{"id": "g0108-internet_consumo-regionalismo-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.4861645150688418, "internet_pacote_adicional": 0.08755329754767101, "suporte_chip_esim": 0.014397525468747521, "fidelidade_resgate": 0.010742079187378677, "recarga_saldo": 0.004104472234248053, "conta_debito_automatico_digital": 0.004941148592271861, "suporte_sem_sinal": 0.09369994389108083, "seguranca_fraude": 0.02585140324382131, "plano_consulta": 0.0841699222246552, "suporte_configuracao": 0.018378222152809723, "internet_problema_conexao": 0.00692721238528127, "sem_correspondencia": 0.16307025800319275}, "confidence": 0.4861645150688418, "input_tokens": 38, "latency_ms": 24.07186499999625} +{"id": "g0108-internet_consumo-regionalismo-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.7695376675927212, "recarga_saldo": 0.0035764886081652374, "plano_consulta": 0.028070413719921954, "sem_correspondencia": 0.1988154300791916}, "confidence": 0.7695376675927212, "input_tokens": 43, "latency_ms": 14.933253000009472} +{"id": "g0108-internet_consumo-regionalismo-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.09467390706461477, "roaming_duvida": 0.007713670805927208, "internet_pacote_adicional": 0.03939863513602731, "seguranca_perda_roubo": 0.01531118332859427, "recarga_saldo": 0.0029804677964029376, "internet_problema_conexao": 0.00932796723893475, "internet_consumo": 0.6871527815772022, "sem_correspondencia": 0.14344138705229656}, "confidence": 0.6871527815772022, "input_tokens": 32, "latency_ms": 16.321269000002303} +{"id": "g0108-internet_consumo-regionalismo-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.022017580988497633, "internet_pacote_adicional": 0.10646862343313344, "internet_problema_conexao": 0.015824405189067216, "recarga_saldo": 0.011991490392168926, "reclamacao_atendimento": 0.02900220028539849, "plano_consulta": 0.24876088942323127, "vas_contratacao": 0.010466812919729528, "fidelidade_pontos": 0.04490245052091984, "roaming_pacote": 0.002870193397655365, "vas_consulta": 0.2513390733850077, "roaming_duvida": 0.0040361461427948905, "cancelamento_linha": 0.021558215450136736, "internet_consumo": 0.1125370988673778, "conta_explicacao": 0.03155158030311035, "suporte_chip_esim": 0.002570982742929679, "sem_correspondencia": 0.08410225655884108}, "confidence": 0.2513390733850077, "input_tokens": 36, "latency_ms": 29.88252900001953} +{"id": "g0108-internet_consumo-regionalismo-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.02236881328584723, "internet_problema_conexao": 0.019515555896910092, "troca_numero": 0.004599908056209484, "conta_contestacao": 0.04338023518671556, "bonus_nao_recebido": 0.014768496089879455, "internet_consumo": 0.36698434259149726, "suporte_configuracao": 0.023553800110099363, "conta_debito_automatico_digital": 0.007603121873711855, "conta_vencimento": 0.006277460646707661, "recarga_saldo": 0.00891565471292942, "portabilidade": 0.007912864374292393, "recarga_realizar": 0.005085621151414203, "plano_consulta": 0.11265230163252739, "internet_pacote_adicional": 0.10389664067653338, "cadastro_atualizacao": 0.03207646093746329, "sem_correspondencia": 0.22040872277726195}, "confidence": 0.36698434259149726, "input_tokens": 32, "latency_ms": 28.401556999995137} +{"id": "g0108-internet_consumo-regionalismo-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 55, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.016203703630405165, "internet_pacote_adicional": 0.10795353533994745, "recarga_saldo": 0.3060079268255669, "internet_consumo": 0.08887978792175295, "atendimento_humano": 0.05275328545790085, "internet_problema_conexao": 0.17853424252347683, "plano_consulta": 0.060167734588514286, "sem_correspondencia": 0.18949978371243562}, "confidence": 0.3060079268255669, "input_tokens": 37, "latency_ms": 16.220244000010098} +{"id": "g0108-internet_consumo-regionalismo-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0032510628056513983, "internet_pacote_adicional": 0.0600639190288273, "parceiros_ofertas": 0.05155966216234853, "cancelamento_linha": 0.0013569252748125405, "plano_consulta": 0.09286812977217115, "internet_problema_conexao": 0.006029585095329778, "cadastro_atualizacao": 0.03399165823820584, "fidelidade_resgate": 0.004801926350093753, "internet_consumo": 0.6543848714911403, "portabilidade": 0.002558013735427243, "negociacao_divida": 0.0030056062143382655, "sem_correspondencia": 0.08612863983165382}, "confidence": 0.6543848714911403, "input_tokens": 36, "latency_ms": 22.166010999995933} +{"id": "g0114-internet_problema_conexao-erros_digitacao-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_consulta": 0.12292953477579559, "bonus_nao_recebido": 0.03919738870786829, "internet_problema_conexao": 0.20797480468473095, "internet_pacote_adicional": 0.06655434463267298, "vas_consulta": 0.11346298361088443, "roaming_duvida": 0.006876375934213974, "conta_vencimento": 0.005215871104092486, "vas_cancelamento": 0.005610771895854783, "internet_consumo": 0.11236209328169111, "suporte_configuracao": 0.024238580634680366, "conta_segunda_via": 0.010381045664260713, "suporte_sem_sinal": 0.084331228622253, "beneficios_consulta": 0.06639286820074933, "fidelidade_pontos": 0.0164601559302384, "cancelamento_linha": 0.00901507019890879, "sem_correspondencia": 0.10899688212110481}, "confidence": 0.20797480468473095, "input_tokens": 40, "latency_ms": 30.561965000003966} +{"id": "g0114-internet_problema_conexao-erros_digitacao-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.04249696433544159, "suporte_sem_sinal": 0.13114161789417267, "internet_problema_conexao": 0.63314288854599, "sem_correspondencia": 0.19321852922439575}, "confidence": 0.63314288854599, "input_tokens": 39, "latency_ms": 15.667809000007082} +{"id": "g0114-internet_problema_conexao-erros_digitacao-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.010417227039062272, "fidelidade_resgate": 0.01079044895161409, "seguranca_fraude": 0.02219735145607239, "internet_pacote_adicional": 0.2337740377349222, "conta_vencimento": 0.0032672007101438535, "parceiros_ofertas": 0.022563085535551433, "conta_debito_automatico_digital": 0.006509313919865082, "marketplace_pedido": 0.02251460274772773, "internet_consumo": 0.1267087089261893, "roaming_pacote": 0.0068436228491627615, "suporte_configuracao": 0.023338020379232476, "marketplace_compra": 0.031740224040962085, "suporte_sem_sinal": 0.1427049555436908, "internet_problema_conexao": 0.18589801025925845, "recarga_nao_creditada": 0.005465622213883921, "sem_correspondencia": 0.14526756769266116}, "confidence": 0.2337740377349222, "input_tokens": 36, "latency_ms": 29.970724000008886} +{"id": "g0114-internet_problema_conexao-erros_digitacao-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.16146772671320456, "negociacao_religacao": 0.007101449926950668, "plano_nova_linha": 0.0505526238672903, "internet_pacote_adicional": 0.22341338697142757, "roaming_pacote": 0.0036816358520401437, "seguranca_fraude": 0.053855883390742654, "suporte_configuracao": 0.03424233479806544, "marketplace_pedido": 0.027209612750006874, "internet_problema_conexao": 0.13380753638826795, "suporte_chip_esim": 0.005833001652508465, "suporte_sem_sinal": 0.14563032598191472, "sem_correspondencia": 0.15320448170758064}, "confidence": 0.22341338697142757, "input_tokens": 36, "latency_ms": 23.60622300000159} +{"id": "g0114-internet_problema_conexao-erros_digitacao-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.004880283273323715, "roaming_duvida": 0.006493508211010549, "seguranca_perda_roubo": 0.013049320974073682, "suporte_configuracao": 0.02259282508866168, "conta_contestacao": 0.039868807562548306, "plano_troca": 0.005005897740198745, "internet_pacote_adicional": 0.19086420005808286, "suporte_sem_sinal": 0.08893231004694918, "internet_problema_conexao": 0.215390320523714, "conta_segunda_via": 0.009961823502498185, "fidelidade_pontos": 0.01599332584407143, "recarga_realizar": 0.004272364760476813, "internet_consumo": 0.10154917601836427, "bonus_nao_recebido": 0.016498622382921733, "vas_consulta": 0.14940766251461002, "sem_correspondencia": 0.11523955149849484}, "confidence": 0.215390320523714, "input_tokens": 42, "latency_ms": 30.966355000003887} +{"id": "g0114-internet_problema_conexao-erros_digitacao-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.05359766778948856, "atendimento_humano": 0.04637298487332317, "suporte_configuracao": 0.02992368757632405, "internet_pacote_adicional": 0.2849347669351462, "suporte_sem_sinal": 0.09564513229725488, "beneficios_consulta": 0.05732483201093687, "desconto_retencao": 0.011074761231728934, "suporte_chip_esim": 0.006570602481264107, "internet_consumo": 0.04054212308574921, "roaming_pacote": 0.0019365178252432598, "internet_problema_conexao": 0.28835410668552097, "sem_correspondencia": 0.08372281720801979}, "confidence": 0.28835410668552097, "input_tokens": 35, "latency_ms": 23.347331999985954} +{"id": "g0114-internet_problema_conexao-erros_digitacao-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.008239109080618865, "seguranca_perda_roubo": 0.006629680292629191, "reclamacao_atendimento": 0.0482219830829026, "fidelidade_resgate": 0.01911396722185514, "vas_cancelamento": 0.003856817498603115, "beneficios_consulta": 0.1187646167149273, "suporte_sem_sinal": 0.06332761803175456, "roaming_pacote": 0.006959324246681282, "cancelamento_linha": 0.0028392931020436245, "internet_consumo": 0.11628167347463082, "fidelidade_pontos": 0.03533649076987499, "internet_pacote_adicional": 0.13873545844862534, "suporte_configuracao": 0.031650658741105335, "cadastro_atualizacao": 0.020266100792586013, "internet_problema_conexao": 0.24710023437687229, "sem_correspondencia": 0.13267697412428955}, "confidence": 0.24710023437687229, "input_tokens": 39, "latency_ms": 30.95966099999714} +{"id": "g0114-internet_problema_conexao-erros_digitacao-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.028201601690199928, "vas_contratacao": 0.00958901526508535, "internet_consumo": 0.09914117057173363, "suporte_sem_sinal": 0.0911872065979479, "internet_problema_conexao": 0.45051531850927173, "atendimento_humano": 0.029675702749524288, "internet_pacote_adicional": 0.16506294491076887, "sem_correspondencia": 0.12662703970546826}, "confidence": 0.45051531850927173, "input_tokens": 40, "latency_ms": 16.9594820000043} +{"id": "g0114-internet_problema_conexao-erros_digitacao-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.34764640365880084, "fidelidade_pontos": 0.018367552518248554, "bonus_nao_recebido": 0.03653249395449026, "vas_cancelamento": 0.014618998838002599, "internet_consumo": 0.09225772014054144, "plano_consulta": 0.13106095354498448, "negociacao_divida": 0.008045418851427991, "roaming_pacote": 0.0032839578414321944, "conta_explicacao": 0.02137712504320571, "conta_debito_automatico_digital": 0.008283568270376357, "suporte_sem_sinal": 0.08006068797580004, "suporte_configuracao": 0.0266634328726514, "vas_contratacao": 0.00896126653965071, "internet_pacote_adicional": 0.049297640321412456, "roaming_cobranca": 0.00372141377717206, "sem_correspondencia": 0.14982136585180292}, "confidence": 0.34764640365880084, "input_tokens": 37, "latency_ms": 30.645034000002624} +{"id": "g0114-internet_problema_conexao-erros_digitacao-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0924730273128905, "desconto_retencao": 0.01180700922312583, "internet_consumo": 0.09437322333125728, "reclamacao_atendimento": 0.08566736917684539, "internet_pacote_adicional": 0.1938969881709871, "vas_consulta": 0.07659157135516576, "negociacao_religacao": 0.003870828426597438, "internet_problema_conexao": 0.22697416756309857, "parceiros_ofertas": 0.020825724423276622, "conta_vencimento": 0.0034537647279129246, "conta_contestacao": 0.018026520887990203, "fidelidade_pontos": 0.016148751116546595, "roaming_pacote": 0.0022671433881713316, "roaming_cobranca": 0.0028957921607519524, "suporte_configuracao": 0.028017313309425158, "sem_correspondencia": 0.12271080542595733}, "confidence": 0.22697416756309857, "input_tokens": 39, "latency_ms": 28.708829000009928} +{"id": "g0114-internet_problema_conexao-erros_digitacao-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.27709763700675843, "suporte_configuracao": 0.017583463025872836, "conta_contestacao": 0.029470811397760806, "internet_pacote_adicional": 0.21254633747565457, "plano_consulta": 0.04079382108060279, "conta_pagamento_confirmacao": 0.010677401916137414, "internet_consumo": 0.10159462094371363, "suporte_sem_sinal": 0.06533595749572663, "seguranca_perda_roubo": 0.014780244228181503, "conta_debito_automatico_digital": 0.0029530327572129624, "vas_consulta": 0.10298221719620705, "sem_correspondencia": 0.12418445547617138}, "confidence": 0.27709763700675843, "input_tokens": 38, "latency_ms": 24.02656900000011} +{"id": "g0114-internet_problema_conexao-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.013638341716817375, "suporte_configuracao": 0.025728586905416274, "reclamacao_atendimento": 0.08163203249628823, "atendimento_humano": 0.08551274933309026, "conta_segunda_via": 0.039861846473904325, "suporte_sem_sinal": 0.11131513051358205, "internet_pacote_adicional": 0.1696126003726554, "bonus_nao_recebido": 0.04674931214761871, "recarga_realizar": 0.012982119727522341, "cancelamento_linha": 0.005265180920973722, "roaming_cobranca": 0.004510401255155347, "internet_consumo": 0.23376162208667906, "roaming_pacote": 0.002585239692773616, "plano_nova_linha": 0.010813113236534189, "conta_contestacao": 0.022596668315233343, "sem_correspondencia": 0.13343505480575574}, "confidence": 0.23376162208667906, "input_tokens": 41, "latency_ms": 28.804119000000128} +{"id": "g0115-internet_problema_conexao-regionalismo-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.09293587425214674, "internet_pacote_adicional": 0.1846109016619725, "troca_numero": 0.0007383984565955255, "fidelidade_pontos": 0.005144146226435097, "suporte_sem_sinal": 0.05600289579338676, "internet_problema_conexao": 0.4887931900547011, "plano_nova_linha": 0.007476670137023096, "suporte_configuracao": 0.02157318387096722, "conta_debito_automatico_digital": 0.000648551498502832, "recarga_nao_creditada": 0.0007423149590261206, "internet_consumo": 0.05284151761598267, "sem_correspondencia": 0.08849235547326034}, "confidence": 0.4887931900547011, "input_tokens": 70, "latency_ms": 24.333235000000286} +{"id": "g0115-internet_problema_conexao-regionalismo-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.23379124207044888, "troca_numero": 0.0008859353051814625, "beneficios_consulta": 0.0482298491583351, "plano_nova_linha": 0.009960867888955125, "internet_consumo": 0.11590002970995973, "recarga_nao_creditada": 0.004531874980156571, "suporte_configuracao": 0.02735587884814614, "internet_pacote_adicional": 0.08807421105857488, "internet_problema_conexao": 0.2152326198731478, "vas_contratacao": 0.009653749355728769, "negociacao_religacao": 0.003956233319824258, "sem_correspondencia": 0.2424275084315413}, "confidence": 0.2424275084315413, "input_tokens": 58, "latency_ms": 23.57063200000198} +{"id": "g0115-internet_problema_conexao-regionalismo-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 113, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.03664514336566631, "suporte_sem_sinal": 0.10937674454194171, "internet_problema_conexao": 0.7663114074339701, "sem_correspondencia": 0.08766670465842187}, "confidence": 0.7663114074339701, "input_tokens": 58, "latency_ms": 16.81937000000744} +{"id": "g0115-internet_problema_conexao-regionalismo-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.19520583835812888, "fidelidade_pontos": 0.0813723793803285, "suporte_configuracao": 0.02315571159940025, "portabilidade": 0.004471611592836963, "recarga_nao_creditada": 0.00295327278431171, "conta_explicacao": 0.015054194541602747, "plano_troca": 0.0055461861017454825, "marketplace_compra": 0.04491468136790079, "conta_debito_automatico_digital": 0.002727347180803649, "vas_consulta": 0.09753149790769204, "internet_pacote_adicional": 0.12217384073751111, "fidelidade_resgate": 0.025393853153024577, "parceiros_ofertas": 0.028184319329438455, "internet_consumo": 0.09708849380018826, "suporte_sem_sinal": 0.117224650615117, "sem_correspondencia": 0.13700212154996957}, "confidence": 0.19520583835812888, "input_tokens": 55, "latency_ms": 30.984685999982275} +{"id": "g0115-internet_problema_conexao-regionalismo-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.1651205968062943, "roaming_pacote": 0.0028417570849693097, "conta_explicacao": 0.018113511786023932, "internet_problema_conexao": 0.27148531540143533, "suporte_configuracao": 0.03130437251787945, "internet_pacote_adicional": 0.10158408306637726, "portabilidade": 0.006175835527242392, "cancelamento_linha": 0.0015423161451042797, "recarga_realizar": 0.00144478559443062, "fidelidade_pontos": 0.009411785393297178, "internet_consumo": 0.06351542114496292, "sem_correspondencia": 0.327460219531983}, "confidence": 0.327460219531983, "input_tokens": 60, "latency_ms": 23.416536000013366} +{"id": "g0115-internet_problema_conexao-regionalismo-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.5920343310827861, "suporte_sem_sinal": 0.13410633602579927, "suporte_configuracao": 0.02646887262956988, "sem_correspondencia": 0.2473904602618447}, "confidence": 0.5920343310827861, "input_tokens": 63, "latency_ms": 15.3003480000109} +{"id": "g0115-internet_problema_conexao-regionalismo-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_nova_linha": 0.009110803407156094, "recarga_nao_creditada": 0.0018873761999292566, "conta_vencimento": 0.0025770849912367865, "suporte_sem_sinal": 0.07412535458705191, "negociacao_religacao": 0.0025438353760670134, "internet_pacote_adicional": 0.3180385449305905, "marketplace_compra": 0.032147592267794144, "plano_troca": 0.0036366630968080412, "internet_consumo": 0.07312575482353778, "fidelidade_pontos": 0.010181164133402443, "suporte_configuracao": 0.0196106205125612, "bonus_nao_recebido": 0.004148947824192277, "vas_contratacao": 0.006356792493192152, "reclamacao_atendimento": 0.0678147198407958, "internet_problema_conexao": 0.2458548266809414, "sem_correspondencia": 0.12883991883474313}, "confidence": 0.3180385449305905, "input_tokens": 59, "latency_ms": 30.941743999989058} +{"id": "g0115-internet_problema_conexao-regionalismo-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 139, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.0034933313987652315, "internet_consumo": 0.10678909798554403, "suporte_configuracao": 0.026150740877916967, "internet_pacote_adicional": 0.09637151730337379, "suporte_sem_sinal": 0.23350741143157638, "seguranca_fraude": 0.06515968639522557, "internet_problema_conexao": 0.31207293504530886, "sem_correspondencia": 0.1564552795622891}, "confidence": 0.31207293504530886, "input_tokens": 63, "latency_ms": 17.915574999989303} +{"id": "g0115-internet_problema_conexao-regionalismo-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.05212737478554828, "parceiros_ofertas": 0.03476504390657434, "plano_consulta": 0.15884698141840053, "conta_debito_automatico_digital": 0.01439054932943537, "internet_pacote_adicional": 0.052393148183099626, "fidelidade_resgate": 0.005702096756140104, "internet_consumo": 0.08177148913440031, "internet_problema_conexao": 0.29241306886651774, "atendimento_humano": 0.039326062307603396, "cadastro_atualizacao": 0.009455901990027476, "suporte_sem_sinal": 0.09694331569310781, "portabilidade": 0.004717195150122437, "suporte_configuracao": 0.0327023394009554, "negociacao_religacao": 0.0031332398291868593, "conta_vencimento": 0.0014710667962763051, "sem_correspondencia": 0.11984112645260397}, "confidence": 0.29241306886651774, "input_tokens": 57, "latency_ms": 30.968830000006164} +{"id": "g0115-internet_problema_conexao-regionalismo-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.028582672907596942, "internet_problema_conexao": 0.34893073884266707, "internet_pacote_adicional": 0.1365136623943092, "suporte_sem_sinal": 0.16596500220038457, "suporte_configuracao": 0.045040941763723585, "suporte_chip_esim": 0.009209553513843817, "internet_consumo": 0.07209595138374075, "sem_correspondencia": 0.19366147699373404}, "confidence": 0.34893073884266707, "input_tokens": 65, "latency_ms": 18.110502999974187} +{"id": "g0115-internet_problema_conexao-regionalismo-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 129, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.034330912174174416, "internet_pacote_adicional": 0.2375344203612843, "suporte_sem_sinal": 0.14471992951389354, "roaming_cobranca": 0.0022179568341324815, "conta_contestacao": 0.047984890974952545, "seguranca_perda_roubo": 0.10004150192282281, "internet_problema_conexao": 0.14270979265712522, "internet_consumo": 0.08148590532238063, "marketplace_pedido": 0.015855061001063285, "recarga_saldo": 0.022441828780168403, "negociacao_religacao": 0.0035436633290513186, "sem_correspondencia": 0.16713413712895106}, "confidence": 0.2375344203612843, "input_tokens": 61, "latency_ms": 24.039517000005617} +{"id": "g0115-internet_problema_conexao-regionalismo-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.12209032120331517, "reclamacao_atendimento": 0.07730044671105249, "internet_consumo": 0.12452314446206922, "troca_numero": 0.002035792981950482, "plano_nova_linha": 0.0077722601277752865, "fidelidade_pontos": 0.0402240579739902, "portabilidade": 0.003987261221337781, "internet_pacote_adicional": 0.11309809598476606, "seguranca_fraude": 0.04227755726129407, "recarga_realizar": 0.004968492938364747, "internet_problema_conexao": 0.2620542132997483, "suporte_configuracao": 0.02103370122649173, "marketplace_compra": 0.0343163061657301, "fidelidade_resgate": 0.0135587141517419, "recarga_nao_creditada": 0.0035233831691330983, "sem_correspondencia": 0.12723625112123937}, "confidence": 0.2620542132997483, "input_tokens": 58, "latency_ms": 30.553298999990375} +{"id": "g0117-internet_problema_conexao-longo_contexto-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 280, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.6631316771978109, "vas_consulta": 0.1157700951454701, "conta_segunda_via": 0.004041034039169181, "internet_consumo": 0.0353931578793854, "recarga_nao_creditada": 0.0015410150247646803, "vas_contratacao": 0.003371006622767525, "internet_pacote_adicional": 0.03536905897777725, "plano_consulta": 0.013430935519317354, "suporte_configuracao": 0.02057433200850993, "suporte_sem_sinal": 0.05254824914033311, "negociacao_divida": 0.0020348693981576986, "sem_correspondencia": 0.05279456904653689}, "confidence": 0.6631316771978109, "input_tokens": 110, "latency_ms": 27.966720999984318} +{"id": "g0117-internet_problema_conexao-longo_contexto-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 267, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.02811591846730236, "conta_debito_automatico_digital": 0.0058837518964538985, "internet_pacote_adicional": 0.035419580479607575, "fidelidade_pontos": 0.011467688728445497, "suporte_sem_sinal": 0.10639043044031056, "internet_problema_conexao": 0.6763959580523876, "conta_pagamento_confirmacao": 0.005414881309162217, "internet_consumo": 0.042497884798673606, "recarga_saldo": 0.0010633014919451988, "recarga_realizar": 0.0015305328352217186, "parceiros_ofertas": 0.007753475412942404, "sem_correspondencia": 0.0780665960875474}, "confidence": 0.6763959580523876, "input_tokens": 104, "latency_ms": 27.437515000002577} +{"id": "g0117-internet_problema_conexao-longo_contexto-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.6830309296589389, "vas_consulta": 0.13154957205323833, "desconto_retencao": 0.005155785207935248, "internet_consumo": 0.032044546050804756, "suporte_configuracao": 0.02222837220849367, "vas_cancelamento": 0.0018447895546706095, "parceiros_ofertas": 0.00943922008438756, "internet_pacote_adicional": 0.02800399172926802, "roaming_cobranca": 0.0018641371998271688, "suporte_sem_sinal": 0.039925364453263536, "conta_explicacao": 0.0057836270325794525, "sem_correspondencia": 0.03912966476659279}, "confidence": 0.6830309296589389, "input_tokens": 104, "latency_ms": 27.51019200002247} +{"id": "g0117-internet_problema_conexao-longo_contexto-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 234, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.06730481681355163, "suporte_configuracao": 0.01574867148330786, "internet_problema_conexao": 0.8500257946539315, "sem_correspondencia": 0.06692071704920902}, "confidence": 0.8500257946539315, "input_tokens": 96, "latency_ms": 16.89138400001866} +{"id": "g0117-internet_problema_conexao-longo_contexto-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.13421226669171651, "troca_numero": 0.0006466493764182957, "conta_vencimento": 0.0014251075526320628, "recarga_saldo": 0.001143531260328207, "internet_pacote_adicional": 0.08141037598102717, "beneficios_consulta": 0.06404801282154733, "negociacao_divida": 0.0022360768020485847, "recarga_nao_creditada": 0.0010148657905510246, "plano_troca": 0.0032168630558089724, "seguranca_perda_roubo": 0.12675150880667427, "suporte_configuracao": 0.022824875383326948, "internet_problema_conexao": 0.40756197644110925, "roaming_pacote": 0.0013801179214255152, "internet_consumo": 0.06347765599136161, "seguranca_fraude": 0.019788290761639758, "sem_correspondencia": 0.06886182536238446}, "confidence": 0.40756197644110925, "input_tokens": 91, "latency_ms": 32.478104999995594} +{"id": "g0117-internet_problema_conexao-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 249, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"vas_cancelamento": 0.004176916408693078, "internet_pacote_adicional": 0.05949723140229827, "suporte_sem_sinal": 0.14628822590614812, "roaming_duvida": 0.009124794656243362, "conta_explicacao": 0.02071645597287724, "fidelidade_pontos": 0.022491757903768755, "internet_consumo": 0.2288919160296704, "marketplace_pedido": 0.011753489784192418, "cadastro_atualizacao": 0.028830564505284494, "recarga_saldo": 0.002633779217706322, "suporte_configuracao": 0.27236645462574244, "seguranca_fraude": 0.01761708347067178, "desconto_retencao": 0.008767893231663857, "plano_consulta": 0.03202023245323569, "conta_vencimento": 0.004107361981620943, "sem_correspondencia": 0.1307158424501828}, "confidence": 0.27236645462574244, "input_tokens": 92, "latency_ms": 34.739586999990024} +{"id": "g0117-internet_problema_conexao-longo_contexto-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.008464611293088856, "suporte_sem_sinal": 0.38672132020297123, "internet_problema_conexao": 0.18346888168656977, "internet_consumo": 0.07052343470088085, "conta_vencimento": 0.0024753136555722664, "marketplace_compra": 0.012304730011238343, "atendimento_humano": 0.08380790955960582, "vas_cancelamento": 0.003487396118927675, "negociacao_religacao": 0.0030691749987970104, "reclamacao_atendimento": 0.06188280995716918, "recarga_nao_creditada": 0.0022235943884326963, "internet_pacote_adicional": 0.05002870503866496, "conta_contestacao": 0.01862823439069529, "suporte_configuracao": 0.0276413695447402, "marketplace_pedido": 0.007275208500683466, "sem_correspondencia": 0.07799730595196236}, "confidence": 0.38672132020297123, "input_tokens": 88, "latency_ms": 33.79882299998371} +{"id": "g0117-internet_problema_conexao-longo_contexto-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.048755909973242466, "suporte_configuracao": 0.009798615001789052, "internet_problema_conexao": 0.9143807343141509, "sem_correspondencia": 0.02706474071081755}, "confidence": 0.9143807343141509, "input_tokens": 107, "latency_ms": 15.315677999979016} +{"id": "g0117-internet_problema_conexao-longo_contexto-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.06941152338157772, "suporte_configuracao": 0.01493861148156743, "internet_problema_conexao": 0.8640571204421776, "sem_correspondencia": 0.0515927446946772}, "confidence": 0.8640571204421776, "input_tokens": 90, "latency_ms": 15.075064999990673} +{"id": "g0117-internet_problema_conexao-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 248, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.40809132508678386, "conta_debito_automatico_digital": 0.010093969942239022, "suporte_configuracao": 0.054577200079973784, "conta_pagamento_confirmacao": 0.007700886362207503, "internet_consumo": 0.1567915634217235, "roaming_duvida": 0.020586717298625486, "suporte_sem_sinal": 0.22476659087185027, "sem_correspondencia": 0.11739174693659656}, "confidence": 0.40809132508678386, "input_tokens": 104, "latency_ms": 21.240814999998747} +{"id": "g0117-internet_problema_conexao-longo_contexto-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.0063954233876870655, "internet_problema_conexao": 0.8385475367710895, "vas_cancelamento": 0.0015502916815023444, "internet_consumo": 0.018957479128624322, "internet_pacote_adicional": 0.011226972685298124, "suporte_sem_sinal": 0.04712580939936154, "suporte_configuracao": 0.012490132957358405, "sem_correspondencia": 0.06370635398907873}, "confidence": 0.8385475367710895, "input_tokens": 91, "latency_ms": 19.999748000003592} +{"id": "g0117-internet_problema_conexao-longo_contexto-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 100, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.07883592728209522, "suporte_configuracao": 0.028638777356325088, "internet_problema_conexao": 0.8367737761680225, "sem_correspondencia": 0.05575151919355712}, "confidence": 0.8367737761680225, "input_tokens": 100, "latency_ms": 15.19707799999992} +{"id": "g0119-vas_cancelamento-curto_neutro-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.6514339945996702, "cancelamento_linha": 0.06889162855011778, "conta_contestacao": 0.08044804512786798, "sem_correspondencia": 0.199226331722344}, "confidence": 0.6514339945996702, "input_tokens": 38, "latency_ms": 15.271877999992967} +{"id": "g0119-vas_cancelamento-curto_neutro-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.06702005644729177, "desconto_retencao": 0.014804639370960763, "vas_cancelamento": 0.5380796614728979, "vas_contratacao": 0.013884354861497488, "recarga_saldo": 0.005888310069133665, "vas_consulta": 0.17799519912355397, "conta_contestacao": 0.031396946777689144, "sem_correspondencia": 0.15093083187697537}, "confidence": 0.5380796614728979, "input_tokens": 37, "latency_ms": 15.646191999991288} +{"id": "g0119-vas_cancelamento-curto_neutro-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"fidelidade_resgate": 0.01496160350867296, "conta_debito_automatico_digital": 0.0771077370966582, "vas_cancelamento": 0.020007305396921474, "conta_segunda_via": 0.036518775929979874, "fidelidade_pontos": 0.03656557675328526, "vas_consulta": 0.2128295658887105, "conta_pagamento_confirmacao": 0.07249469509217284, "cadastro_atualizacao": 0.034564805235398705, "vas_contratacao": 0.018063193683386047, "troca_numero": 0.003599561849783244, "internet_pacote_adicional": 0.20973045210079136, "conta_vencimento": 0.007393637409538314, "conta_contestacao": 0.04097412266650854, "cancelamento_linha": 0.020111160905360474, "plano_consulta": 0.026094595687268834, "sem_correspondencia": 0.1689832107955634}, "confidence": 0.2128295658887105, "input_tokens": 38, "latency_ms": 29.65209199999208} +{"id": "g0119-vas_cancelamento-curto_neutro-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.5967206581205374, "conta_contestacao": 0.04104154709881347, "cancelamento_linha": 0.1925607395381011, "sem_correspondencia": 0.16967705524254795}, "confidence": 0.5967206581205374, "input_tokens": 34, "latency_ms": 15.013621999997895} +{"id": "g0119-vas_cancelamento-curto_neutro-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.063727368070993, "vas_cancelamento": 0.09078382227207157, "cancelamento_linha": 0.06833237798268611, "sem_correspondencia": 0.7771564316742493}, "confidence": 0.7771564316742493, "input_tokens": 36, "latency_ms": 15.234408999987181} +{"id": "g0119-vas_cancelamento-curto_neutro-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.04538327499427867, "negociacao_religacao": 0.00809199490663353, "conta_contestacao": 0.0273647567931471, "vas_contratacao": 0.013336371596061726, "roaming_cobranca": 0.0035391943294812373, "beneficios_consulta": 0.04976936441886417, "conta_segunda_via": 0.011266320128034437, "vas_cancelamento": 0.24816362252950513, "internet_pacote_adicional": 0.2218901056312437, "cancelamento_linha": 0.05835147152019021, "vas_consulta": 0.1312097514033707, "suporte_sem_sinal": 0.07466116752018614, "roaming_pacote": 0.0022840460971141384, "conta_vencimento": 0.004291674742775307, "recarga_realizar": 0.003969688146707366, "sem_correspondencia": 0.0964271952424064}, "confidence": 0.24816362252950513, "input_tokens": 35, "latency_ms": 27.883232000021962} +{"id": "g0119-vas_cancelamento-curto_neutro-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.25985121630187624, "vas_contratacao": 0.0332787668955372, "plano_nova_linha": 0.021430283705032305, "seguranca_perda_roubo": 0.11053052503417982, "portabilidade": 0.018494406646138405, "vas_cancelamento": 0.10986331064304966, "cancelamento_linha": 0.046579282557296445, "conta_contestacao": 0.0728747767475442, "conta_vencimento": 0.010054714008961938, "fidelidade_pontos": 0.05031635593505071, "roaming_pacote": 0.009068983573209555, "sem_correspondencia": 0.2576573779521235}, "confidence": 0.25985121630187624, "input_tokens": 37, "latency_ms": 20.99455499998726} +{"id": "g0119-vas_cancelamento-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.06780241653973776, "vas_consulta": 0.27071032823083613, "negociacao_religacao": 0.01239827223135034, "cancelamento_linha": 0.16280623318592205, "roaming_pacote": 0.004310359855199023, "conta_contestacao": 0.05098499898795734, "bonus_nao_recebido": 0.019459058242660546, "conta_explicacao": 0.04318149903131949, "fidelidade_pontos": 0.03661864744495785, "plano_nova_linha": 0.04365087072328284, "marketplace_pedido": 0.037741196658287644, "sem_correspondencia": 0.250336118868489}, "confidence": 0.27071032823083613, "input_tokens": 34, "latency_ms": 21.39042999999674} +{"id": "g0119-vas_cancelamento-curto_neutro-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.08288347659346851, "vas_cancelamento": 0.6963386483763259, "cancelamento_linha": 0.06501112084827482, "sem_correspondencia": 0.15576675418193076}, "confidence": 0.6963386483763259, "input_tokens": 35, "latency_ms": 15.31806799999913} +{"id": "g0119-vas_cancelamento-curto_neutro-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.38168012257314043, "vas_contratacao": 0.0164723033015209, "parceiros_ofertas": 0.023246393912094862, "vas_consulta": 0.1574147431964411, "plano_nova_linha": 0.007026571243396883, "recarga_saldo": 0.005843827828849318, "conta_contestacao": 0.04371214530771296, "portabilidade": 0.009255564359619984, "conta_debito_automatico_digital": 0.12790004136597505, "cancelamento_linha": 0.07988461555265643, "roaming_pacote": 0.0032135368731018125, "sem_correspondencia": 0.14435013448549025}, "confidence": 0.38168012257314043, "input_tokens": 33, "latency_ms": 21.634911000006696} +{"id": "g0119-vas_cancelamento-curto_neutro-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.039480101831929224, "roaming_cobranca": 0.004457905481020619, "fidelidade_resgate": 0.021896617772572347, "vas_consulta": 0.3008945921552594, "conta_contestacao": 0.06278137944539945, "seguranca_fraude": 0.09435124073263013, "vas_contratacao": 0.01986064042714328, "marketplace_compra": 0.032983400357670715, "suporte_chip_esim": 0.0372528624921479, "vas_cancelamento": 0.05282810399270938, "cancelamento_linha": 0.03699740815718073, "troca_numero": 0.0028562979213783246, "conta_pagamento_confirmacao": 0.024574015609953755, "internet_problema_conexao": 0.03884257426838953, "suporte_configuracao": 0.030652670589403613, "sem_correspondencia": 0.19929018876521162}, "confidence": 0.3008945921552594, "input_tokens": 38, "latency_ms": 29.697304999984908} +{"id": "g0119-vas_cancelamento-curto_neutro-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.2318039331334622, "beneficios_consulta": 0.10186619809966427, "plano_consulta": 0.1243112280665972, "marketplace_pedido": 0.035932782167333796, "vas_cancelamento": 0.0377681544218473, "plano_nova_linha": 0.01777748161720622, "plano_troca": 0.012273576744726863, "reclamacao_atendimento": 0.09549078114073695, "recarga_realizar": 0.010807650833391658, "negociacao_religacao": 0.012389236761145148, "vas_contratacao": 0.01935163093438148, "conta_contestacao": 0.07814305086460027, "cancelamento_linha": 0.0404227366196074, "fidelidade_pontos": 0.016595739469407848, "recarga_nao_creditada": 0.023699579186561463, "sem_correspondencia": 0.14136623993932992}, "confidence": 0.2318039331334622, "input_tokens": 32, "latency_ms": 28.41391399999793} +{"id": "g0123-vas_cancelamento-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_contestacao": 0.17922692401469328, "vas_contratacao": 0.025732316651917622, "cancelamento_linha": 0.5924542082649665, "sem_correspondencia": 0.2025865510684226}, "confidence": 0.5924542082649665, "input_tokens": 56, "latency_ms": 15.976934999997638} +{"id": "g0123-vas_cancelamento-emocional-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.08863216223687538, "vas_cancelamento": 0.5179660513239372, "cancelamento_linha": 0.1003484167288399, "sem_correspondencia": 0.2930533697103474}, "confidence": 0.5179660513239372, "input_tokens": 57, "latency_ms": 15.376575000004777} +{"id": "g0123-vas_cancelamento-emocional-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.023172028276428475, "vas_cancelamento": 0.2603023638565005, "conta_explicacao": 0.07453287365089031, "conta_contestacao": 0.07918290019339733, "cancelamento_linha": 0.10530296673885373, "vas_contratacao": 0.017276814143073506, "internet_problema_conexao": 0.06219537160472806, "plano_consulta": 0.03746138499132773, "vas_consulta": 0.16835868295893563, "conta_debito_automatico_digital": 0.041103046234313226, "conta_segunda_via": 0.022500110706314032, "sem_correspondencia": 0.10861145664523744}, "confidence": 0.2603023638565005, "input_tokens": 59, "latency_ms": 24.400482999993756} +{"id": "g0123-vas_cancelamento-emocional-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.22323059370426554, "conta_contestacao": 0.14319628050338387, "vas_cancelamento": 0.36481349573095156, "sem_correspondencia": 0.268759630061399}, "confidence": 0.36481349573095156, "input_tokens": 56, "latency_ms": 15.439579000002368} +{"id": "g0123-vas_cancelamento-emocional-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.010906967927417022, "bonus_nao_recebido": 0.021764240479550827, "internet_problema_conexao": 0.014968471484058093, "cancelamento_linha": 0.05365411483874447, "seguranca_perda_roubo": 0.037467906425883095, "negociacao_divida": 0.006574221312785678, "troca_numero": 0.0010492924472805547, "vas_contratacao": 0.010626224447326598, "conta_contestacao": 0.05040805315838205, "fidelidade_pontos": 0.023080000045984053, "suporte_configuracao": 0.009565864278382926, "conta_pagamento_confirmacao": 0.02050556353946428, "vas_consulta": 0.11400559419307538, "vas_cancelamento": 0.5444083509778953, "plano_troca": 0.0047101655741742954, "sem_correspondencia": 0.07630496886959538}, "confidence": 0.5444083509778953, "input_tokens": 54, "latency_ms": 30.476065000016206} +{"id": "g0123-vas_cancelamento-emocional-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"beneficios_consulta": 0.11764123613984927, "vas_consulta": 0.16807799503048962, "recarga_realizar": 0.0069678329914352605, "desconto_retencao": 0.01845154775708975, "plano_troca": 0.013291122756980472, "vas_cancelamento": 0.3162854102723483, "conta_contestacao": 0.05097549921253438, "cancelamento_linha": 0.11538532693299199, "vas_contratacao": 0.024995294154958034, "troca_numero": 0.0027533425774645117, "conta_pagamento_confirmacao": 0.023071299009586984, "sem_correspondencia": 0.14210409316427144}, "confidence": 0.3162854102723483, "input_tokens": 52, "latency_ms": 23.297297999988587} +{"id": "g0123-vas_cancelamento-emocional-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.21315432169293003, "cancelamento_linha": 0.10040173161940658, "conta_contestacao": 0.19810805153403185, "sem_correspondencia": 0.48833589515363157}, "confidence": 0.48833589515363157, "input_tokens": 54, "latency_ms": 15.329739000009113} +{"id": "g0123-vas_cancelamento-emocional-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 0.06383065514489407, "conta_contestacao": 0.07199794387549739, "portabilidade": 0.004023838558268648, "internet_pacote_adicional": 0.14684947485766697, "marketplace_pedido": 0.024150405561336186, "seguranca_perda_roubo": 0.03862452658770576, "vas_consulta": 0.1514418634634983, "vas_cancelamento": 0.19766265514162792, "atendimento_humano": 0.03341206717242894, "vas_contratacao": 0.006866643744110819, "roaming_pacote": 0.0016314136096015476, "recarga_nao_creditada": 0.0028543091144569016, "parceiros_ofertas": 0.041840372078164635, "suporte_sem_sinal": 0.037532133698896776, "cancelamento_linha": 0.11994615256628477, "sem_correspondencia": 0.05733554482556035}, "confidence": 0.19766265514162792, "input_tokens": 52, "latency_ms": 29.98922599999787} +{"id": "g0123-vas_cancelamento-emocional-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"reclamacao_atendimento": 0.12051747740657279, "roaming_cobranca": 0.010688090427553294, "cancelamento_linha": 0.06644250118958422, "internet_problema_conexao": 0.026547914152439955, "bonus_nao_recebido": 0.05400048530756708, "conta_contestacao": 0.11918545507437807, "vas_cancelamento": 0.20798663593000852, "vas_contratacao": 0.01570632592259969, "cadastro_atualizacao": 0.028588078823971786, "plano_troca": 0.011448213608289329, "seguranca_perda_roubo": 0.03745430567368057, "roaming_duvida": 0.016334599895636452, "roaming_pacote": 0.007508749141666869, "atendimento_humano": 0.037924005204761725, "vas_consulta": 0.11979834732281984, "sem_correspondencia": 0.11986881491846982}, "confidence": 0.20798663593000852, "input_tokens": 51, "latency_ms": 30.848300000002382} +{"id": "g0123-vas_cancelamento-emocional-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.12818518089972167, "vas_cancelamento": 0.35449143715960624, "conta_contestacao": 0.23284549664191162, "sem_correspondencia": 0.28447788529876045}, "confidence": 0.35449143715960624, "input_tokens": 52, "latency_ms": 15.327493000000914} +{"id": "g0123-vas_cancelamento-emocional-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.18570495758682237, "vas_cancelamento": 0.38121318109114055, "cancelamento_linha": 0.15527103276676135, "sem_correspondencia": 0.2778108285552757}, "confidence": 0.38121318109114055, "input_tokens": 50, "latency_ms": 14.84766400000126} +{"id": "g0123-vas_cancelamento-emocional-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.180508489922178, "cancelamento_linha": 0.05067079016680276, "roaming_duvida": 0.009953136310206622, "portabilidade": 0.009811474699523226, "plano_nova_linha": 0.006374078179790571, "atendimento_humano": 0.04340712246458163, "vas_cancelamento": 0.4454129228336341, "vas_contratacao": 0.019853401439157186, "conta_contestacao": 0.07960978698948458, "conta_explicacao": 0.03046487569127306, "bonus_nao_recebido": 0.025335637227264805, "sem_correspondencia": 0.09859828407610345}, "confidence": 0.4454129228336341, "input_tokens": 50, "latency_ms": 22.891904999994495} +{"id": "g0125-vas_cancelamento-indireto_multiplo-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao", "vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 134, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.017818582810453305, "conta_debito_automatico_digital": 0.021538313036930854, "marketplace_compra": 0.03538391666631571, "atendimento_humano": 0.11414965753323168, "recarga_nao_creditada": 0.004201429809973151, "conta_contestacao": 0.09564399523272375, "vas_consulta": 0.33683895374605716, "parceiros_ofertas": 0.10320718374982658, "conta_pagamento_confirmacao": 0.038565243735504, "cancelamento_linha": 0.010497991711873732, "vas_cancelamento": 0.0188397761299507, "sem_correspondencia": 0.2033149558371594}, "confidence": 0.33683895374605716, "input_tokens": 61, "latency_ms": 23.725897000019813} +{"id": "g0125-vas_cancelamento-indireto_multiplo-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 156, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.035315611487984615, "internet_pacote_adicional": 0.2162836852528101, "roaming_pacote": 0.0013872189847787735, "conta_pagamento_confirmacao": 0.04339247694720215, "negociacao_divida": 0.009653509873206546, "cadastro_atualizacao": 0.03516570207675618, "vas_contratacao": 0.010913093889417044, "vas_cancelamento": 0.2214295928034162, "vas_consulta": 0.2868196153001935, "cancelamento_linha": 0.050130432056303506, "conta_contestacao": 0.034023621170532196, "sem_correspondencia": 0.05548544015739918}, "confidence": 0.2868196153001935, "input_tokens": 69, "latency_ms": 23.99410700002136} +{"id": "g0125-vas_cancelamento-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.031422484271038754, "beneficios_consulta": 0.04226139134678172, "conta_contestacao": 0.07136466264405945, "fidelidade_resgate": 0.020379360508991994, "suporte_configuracao": 0.024733610140249378, "plano_consulta": 0.05495627155349621, "vas_consulta": 0.1308258904459425, "suporte_chip_esim": 0.010195990896182248, "plano_troca": 0.009077981931573938, "roaming_pacote": 0.0034788311021735708, "cancelamento_linha": 0.46462138903104816, "sem_correspondencia": 0.13668213612846208}, "confidence": 0.46462138903104816, "input_tokens": 63, "latency_ms": 23.631040999987363} +{"id": "g0125-vas_cancelamento-indireto_multiplo-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"parceiros_ofertas": 0.025980112560021328, "conta_debito_automatico_digital": 0.039595886281307245, "seguranca_perda_roubo": 0.03390566192521219, "internet_problema_conexao": 0.023261565254714095, "seguranca_fraude": 0.09644298809635127, "vas_cancelamento": 0.311265224018706, "cancelamento_linha": 0.11905029180476563, "plano_nova_linha": 0.0038598796054511875, "bonus_nao_recebido": 0.010432757230758581, "negociacao_religacao": 0.005106309327754124, "conta_contestacao": 0.024606281404492, "plano_consulta": 0.03983771349624599, "vas_consulta": 0.1544210731224643, "vas_contratacao": 0.008597488344929528, "portabilidade": 0.005784926821543188, "sem_correspondencia": 0.09785184070528334}, "confidence": 0.311265224018706, "input_tokens": 63, "latency_ms": 32.06281699999636} +{"id": "g0125-vas_cancelamento-indireto_multiplo-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.09486760590718664, "vas_cancelamento": 0.4929576332510399, "cancelamento_linha": 0.12615121431085413, "sem_correspondencia": 0.28602354653091927}, "confidence": 0.4929576332510399, "input_tokens": 48, "latency_ms": 14.705555000006143} +{"id": "g0125-vas_cancelamento-indireto_multiplo-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"cancelamento_linha": 0.03106874210529161, "recarga_realizar": 0.005155633484576418, "conta_contestacao": 0.09462148466646378, "plano_troca": 0.01574362900201445, "vas_consulta": 0.23183977376914283, "parceiros_ofertas": 0.043733845053641064, "internet_consumo": 0.028202689858020616, "reclamacao_atendimento": 0.04970126124799604, "seguranca_perda_roubo": 0.05979532701710857, "suporte_configuracao": 0.01611634804197248, "conta_segunda_via": 0.040135095219968886, "vas_cancelamento": 0.18809072207967495, "vas_contratacao": 0.02696600703290795, "conta_pagamento_confirmacao": 0.08072565190722295, "suporte_chip_esim": 0.006092748471000963, "sem_correspondencia": 0.08201104104299647}, "confidence": 0.23183977376914283, "input_tokens": 61, "latency_ms": 31.43527899999299} +{"id": "g0125-vas_cancelamento-indireto_multiplo-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.1918514133238919, "seguranca_perda_roubo": 0.016555701548627868, "recarga_nao_creditada": 0.0050802065505597275, "cancelamento_linha": 0.042142132212125406, "beneficios_consulta": 0.045189765987412873, "internet_consumo": 0.03084506510692988, "negociacao_religacao": 0.0047012379082861065, "fidelidade_pontos": 0.015085190768723757, "marketplace_pedido": 0.018631330761518527, "conta_contestacao": 0.04856889097929819, "suporte_chip_esim": 0.0033136946945990444, "troca_numero": 0.0011762485994293013, "vas_cancelamento": 0.41684896807546723, "suporte_configuracao": 0.022665175493099415, "vas_contratacao": 0.016435926020487372, "sem_correspondencia": 0.12090905196954338}, "confidence": 0.41684896807546723, "input_tokens": 56, "latency_ms": 30.497074000010116} +{"id": "g0125-vas_cancelamento-indireto_multiplo-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 146, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.14171502205304834, "bonus_nao_recebido": 0.020791143488752, "vas_contratacao": 0.04348640208671096, "vas_cancelamento": 0.34523955501972964, "internet_consumo": 0.054403104698704255, "vas_consulta": 0.2987544283085231, "cancelamento_linha": 0.03941699548687034, "sem_correspondencia": 0.05619334885766132}, "confidence": 0.34523955501972964, "input_tokens": 66, "latency_ms": 17.426906999986613} +{"id": "g0125-vas_cancelamento-indireto_multiplo-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.764555522403369, "conta_contestacao": 0.037914310074385, "cancelamento_linha": 0.08429890220201279, "sem_correspondencia": 0.11323126532023324}, "confidence": 0.764555522403369, "input_tokens": 62, "latency_ms": 14.707084999997733} +{"id": "g0125-vas_cancelamento-indireto_multiplo-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.17238809232558344, "parceiros_ofertas": 0.026118198506974423, "plano_consulta": 0.07890586584398845, "marketplace_compra": 0.022470867345001054, "seguranca_perda_roubo": 0.039903253465530475, "bonus_nao_recebido": 0.015251821895136766, "vas_consulta": 0.26068586208181777, "vas_contratacao": 0.012855796191304163, "desconto_retencao": 0.014520482214244016, "cancelamento_linha": 0.08279833973496534, "plano_nova_linha": 0.006863555430857671, "cadastro_atualizacao": 0.029015883911460205, "conta_contestacao": 0.11380796176868663, "recarga_realizar": 0.007275117122661759, "negociacao_religacao": 0.014062317140632559, "sem_correspondencia": 0.10307658502115527}, "confidence": 0.26068586208181777, "input_tokens": 58, "latency_ms": 30.351612000004025} +{"id": "g0125-vas_cancelamento-indireto_multiplo-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.0344770768947231, "conta_vencimento": 0.008055861915534621, "plano_nova_linha": 0.009721535108606025, "conta_contestacao": 0.07346309608580444, "vas_cancelamento": 0.356976801631863, "negociacao_religacao": 0.008366117125338938, "vas_consulta": 0.2305899972051988, "vas_contratacao": 0.014680287575139901, "roaming_cobranca": 0.005193775905578115, "marketplace_compra": 0.020061211352227267, "cancelamento_linha": 0.08942092817700904, "sem_correspondencia": 0.14899331102297675}, "confidence": 0.356976801631863, "input_tokens": 56, "latency_ms": 23.26091500000871} +{"id": "g0125-vas_cancelamento-indireto_multiplo-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.033986974808272216, "beneficios_consulta": 0.042986058079048574, "conta_vencimento": 0.010601693858128126, "plano_troca": 0.008197061790034255, "plano_nova_linha": 0.006132148260488556, "roaming_pacote": 0.0023586903907429043, "conta_contestacao": 0.05614899893609387, "suporte_configuracao": 0.02553353108704886, "cancelamento_linha": 0.05483002636664105, "vas_consulta": 0.22125986414213544, "vas_cancelamento": 0.44638076819536954, "sem_correspondencia": 0.09158418408599658}, "confidence": 0.44638076819536954, "input_tokens": 80, "latency_ms": 23.829723999995167} +{"id": "g0126-vas_contratacao-curto_neutro-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 0.015840978938915305, "beneficios_consulta": 0.07510080020649433, "fidelidade_pontos": 0.030632102177319626, "vas_contratacao": 0.41795118709017665, "plano_nova_linha": 0.05467855063054225, "parceiros_ofertas": 0.05056912711480721, "vas_consulta": 0.15893482806679246, "sem_correspondencia": 0.1962924257749522}, "confidence": 0.41795118709017665, "input_tokens": 31, "latency_ms": 15.936801000009382} +{"id": "g0126-vas_contratacao-curto_neutro-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.25573622608774393, "vas_cancelamento": 0.009779773433958588, "vas_contratacao": 0.07338932737582936, "parceiros_ofertas": 0.0583360927178839, "plano_nova_linha": 0.11393901451068339, "cadastro_atualizacao": 0.07117163230840194, "beneficios_consulta": 0.13689006559051425, "sem_correspondencia": 0.28075786797498464}, "confidence": 0.28075786797498464, "input_tokens": 32, "latency_ms": 15.966684000005671} +{"id": "g0126-vas_contratacao-curto_neutro-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.07046874029943842, "cancelamento_linha": 0.0085494753081347, "fidelidade_pontos": 0.034990270497285945, "recarga_realizar": 0.006198979125753728, "vas_consulta": 0.10966176047374361, "recarga_nao_creditada": 0.003405493762610453, "roaming_cobranca": 0.003564837703695272, "conta_vencimento": 0.005819285422588991, "seguranca_fraude": 0.04707555581361056, "vas_cancelamento": 0.008735380336829147, "vas_contratacao": 0.40315435265942495, "internet_problema_conexao": 0.02408872786555068, "parceiros_ofertas": 0.06901952038354532, "conta_contestacao": 0.0210029599441432, "beneficios_consulta": 0.05762202798029892, "sem_correspondencia": 0.12664263242334609}, "confidence": 0.40315435265942495, "input_tokens": 33, "latency_ms": 28.16453799999863} +{"id": "g0126-vas_contratacao-curto_neutro-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0623078226369717, "vas_consulta": 0.28564098104930136, "parceiros_ofertas": 0.1033830331197358, "plano_troca": 0.019011784097026124, "beneficios_consulta": 0.09467384840787027, "cadastro_atualizacao": 0.03604544279665109, "vas_cancelamento": 0.008552746735756794, "sem_correspondencia": 0.39038434115668685}, "confidence": 0.39038434115668685, "input_tokens": 33, "latency_ms": 16.273329999989983} +{"id": "g0126-vas_contratacao-curto_neutro-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.16579833904688257, "parceiros_ofertas": 0.12659295115496322, "vas_consulta": 0.27844986786329895, "vas_cancelamento": 0.01805296384259439, "bonus_nao_recebido": 0.021058302725711325, "beneficios_consulta": 0.11867324461798966, "recarga_saldo": 0.015344690788727657, "sem_correspondencia": 0.2560296399598322}, "confidence": 0.27844986786329895, "input_tokens": 32, "latency_ms": 16.10177599999929} +{"id": "g0126-vas_contratacao-curto_neutro-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5974850666426642, "portabilidade": 0.013115105245140939, "recarga_realizar": 0.013669257079295042, "parceiros_ofertas": 0.037206661029778564, "recarga_nao_creditada": 0.0025061937098630345, "roaming_duvida": 0.004770400943362249, "internet_problema_conexao": 0.008837130869532845, "beneficios_consulta": 0.039369430470895056, "conta_explicacao": 0.03682826094167312, "vas_contratacao": 0.044030126271363365, "cancelamento_linha": 0.0017416974331262588, "vas_consulta": 0.11535284691036195, "troca_numero": 0.0016083751138465453, "vas_cancelamento": 0.0014291264843539276, "negociacao_divida": 0.005560745496132024, "sem_correspondencia": 0.07648957535861092}, "confidence": 0.5974850666426642, "input_tokens": 36, "latency_ms": 27.970204000013155} +{"id": "g0126-vas_contratacao-curto_neutro-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.43302126323542833, "plano_troca": 0.02404664958914604, "conta_vencimento": 0.006887911122908484, "vas_consulta": 0.15666158404407848, "parceiros_ofertas": 0.050780004347087376, "vas_cancelamento": 0.007677816475701437, "beneficios_consulta": 0.07944592030729879, "sem_correspondencia": 0.24147885087835108}, "confidence": 0.43302126323542833, "input_tokens": 30, "latency_ms": 15.47818200000961} +{"id": "g0126-vas_contratacao-curto_neutro-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"vas_consulta": 0.18032204172772046, "plano_consulta": 0.3346333032733311, "vas_cancelamento": 0.005067409685588221, "atendimento_humano": 0.04118137593794021, "roaming_pacote": 0.003324467516962488, "beneficios_consulta": 0.07935829050430551, "parceiros_ofertas": 0.04420469100274113, "bonus_nao_recebido": 0.016452857374089226, "conta_explicacao": 0.024751721533275633, "troca_numero": 0.0018674092333380017, "internet_problema_conexao": 0.006342401400205421, "marketplace_pedido": 0.021023177386460503, "cadastro_atualizacao": 0.04356416462193138, "internet_consumo": 0.04776292792442953, "vas_contratacao": 0.029126586749660257, "sem_correspondencia": 0.12101717412802096}, "confidence": 0.3346333032733311, "input_tokens": 32, "latency_ms": 27.983667999990303} +{"id": "g0126-vas_contratacao-curto_neutro-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.1352044945031572, "vas_contratacao": 0.03793013482514819, "parceiros_ofertas": 0.08993887189752933, "sem_correspondencia": 0.7369264987741653}, "confidence": 0.7369264987741653, "input_tokens": 29, "latency_ms": 14.867144000021426} +{"id": "g0126-vas_contratacao-curto_neutro-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.17403947010342255, "parceiros_ofertas": 0.15457824210984691, "vas_contratacao": 0.070052707936413, "sem_correspondencia": 0.6013295798503175}, "confidence": 0.6013295798503175, "input_tokens": 31, "latency_ms": 14.870612999999366} +{"id": "g0126-vas_contratacao-curto_neutro-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.0542723014192577, "plano_consulta": 0.13713113944446975, "recarga_realizar": 0.0076157930200698885, "parceiros_ofertas": 0.042054202348849455, "marketplace_compra": 0.024162201177102233, "beneficios_consulta": 0.0774546339025889, "vas_consulta": 0.14969067254612595, "plano_nova_linha": 0.02001754750495188, "vas_cancelamento": 0.006284632711273666, "marketplace_pedido": 0.03393864254382629, "fidelidade_resgate": 0.013996913078245363, "reclamacao_atendimento": 0.048272188685454166, "portabilidade": 0.01685466801255755, "vas_contratacao": 0.18662165079272122, "conta_contestacao": 0.022529583392856295, "sem_correspondencia": 0.15910322941964972}, "confidence": 0.18662165079272122, "input_tokens": 32, "latency_ms": 29.095331999997143} +{"id": "g0126-vas_contratacao-curto_neutro-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.15016613900661469, "vas_contratacao": 0.13712480664253235, "beneficios_consulta": 0.15890727937221527, "sem_correspondencia": 0.5538017749786377}, "confidence": 0.5538017749786377, "input_tokens": 34, "latency_ms": 15.006803000005675} +{"id": "g0130-vas_contratacao-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"troca_numero": 0.0034035461104578993, "negociacao_religacao": 0.01201987565247608, "suporte_sem_sinal": 0.17747696029159946, "conta_explicacao": 0.0377225844661841, "parceiros_ofertas": 0.13119492145545072, "plano_consulta": 0.13304810439709555, "vas_cancelamento": 0.00910519450629559, "vas_consulta": 0.21551677930882615, "fidelidade_pontos": 0.020113038222258826, "beneficios_consulta": 0.056287643472628525, "marketplace_compra": 0.0401890247066139, "sem_correspondencia": 0.1639223274101132}, "confidence": 0.21551677930882615, "input_tokens": 37, "latency_ms": 21.737543000000414} +{"id": "g0130-vas_contratacao-emocional-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.01821732756523648, "vas_contratacao": 0.03391364680928714, "vas_consulta": 0.21864426726539038, "conta_explicacao": 0.02510357902199383, "beneficios_consulta": 0.13969225068676777, "suporte_sem_sinal": 0.19182283204315428, "parceiros_ofertas": 0.03827896072537625, "plano_consulta": 0.09621122739289477, "atendimento_humano": 0.04461857051955401, "desconto_retencao": 0.01008538463383555, "bonus_nao_recebido": 0.020456918136450113, "sem_correspondencia": 0.16295503520005944}, "confidence": 0.21864426726539038, "input_tokens": 38, "latency_ms": 22.476981000011165} +{"id": "g0130-vas_contratacao-emocional-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"beneficios_consulta": 0.15672167869268858, "vas_consulta": 0.09879788588447365, "parceiros_ofertas": 0.07311849916874189, "negociacao_divida": 0.010361484075806025, "internet_pacote_adicional": 0.4528978688033427, "reclamacao_atendimento": 0.039463459774657955, "conta_debito_automatico_digital": 0.01036932860571868, "suporte_configuracao": 0.02041767875419684, "suporte_chip_esim": 0.0029432901146681564, "vas_cancelamento": 0.005719741243510249, "bonus_nao_recebido": 0.015452293416481135, "sem_correspondencia": 0.11373679146571417}, "confidence": 0.4528978688033427, "input_tokens": 46, "latency_ms": 24.187869000002138} +{"id": "g0130-vas_contratacao-emocional-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"conta_contestacao": 0.06607080349431639, "vas_contratacao": 0.19817748961117104, "troca_numero": 0.0032496098913194224, "vas_cancelamento": 0.007504129894139318, "cadastro_atualizacao": 0.061178446727669936, "roaming_duvida": 0.010708773668241108, "beneficios_consulta": 0.08641753474500082, "conta_explicacao": 0.04421204766947102, "seguranca_fraude": 0.04452444306797449, "vas_consulta": 0.15635845298109133, "plano_nova_linha": 0.033922076730759095, "desconto_retencao": 0.035431907108901546, "parceiros_ofertas": 0.08125127973036884, "negociacao_divida": 0.013451994597196499, "cancelamento_linha": 0.005279318508197643, "sem_correspondencia": 0.15226169157418148}, "confidence": 0.19817748961117104, "input_tokens": 46, "latency_ms": 29.39676999997687} +{"id": "g0130-vas_contratacao-emocional-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 0.018867352388746754, "beneficios_consulta": 0.08469293747356775, "conta_contestacao": 0.04107909148917574, "plano_troca": 0.012403104998633249, "parceiros_ofertas": 0.29386272109635064, "bonus_nao_recebido": 0.011276507398334334, "vas_contratacao": 0.14159331774024653, "plano_nova_linha": 0.015582622474042835, "conta_segunda_via": 0.02006030020115892, "vas_consulta": 0.21473013684762682, "vas_cancelamento": 0.005445378196965745, "sem_correspondencia": 0.1404065296951507}, "confidence": 0.29386272109635064, "input_tokens": 43, "latency_ms": 23.61175800001547} +{"id": "g0130-vas_contratacao-emocional-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.04481349656923267, "negociacao_divida": 0.012074518405432706, "fidelidade_resgate": 0.01592815532304473, "desconto_retencao": 0.027026210848618556, "vas_consulta": 0.23653986319957793, "beneficios_consulta": 0.12898981985649913, "seguranca_perda_roubo": 0.1416954294671233, "troca_numero": 0.0029802225556389227, "marketplace_pedido": 0.027121498189579405, "parceiros_ofertas": 0.0688301868500574, "conta_contestacao": 0.03877069180606759, "conta_debito_automatico_digital": 0.0354121376031253, "vas_cancelamento": 0.008196890617527744, "internet_problema_conexao": 0.06633594100232233, "portabilidade": 0.008994189380015744, "sem_correspondencia": 0.13629074832613655}, "confidence": 0.23653986319957793, "input_tokens": 41, "latency_ms": 30.39037000002054} +{"id": "g0130-vas_contratacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"recarga_nao_creditada": 0.019213217479747604, "seguranca_fraude": 0.052197913834985066, "reclamacao_atendimento": 0.09422386232276217, "roaming_duvida": 0.02576486168851982, "suporte_sem_sinal": 0.17227002474908393, "fidelidade_resgate": 0.02162071441269846, "cadastro_atualizacao": 0.032944528410293626, "parceiros_ofertas": 0.12100212969037795, "vas_cancelamento": 0.006120799925578009, "conta_vencimento": 0.005563002398353673, "portabilidade": 0.014474716866570606, "suporte_configuracao": 0.048194999773048315, "negociacao_divida": 0.01125893433804108, "recarga_saldo": 0.0055514223327976404, "vas_consulta": 0.2074514597265653, "sem_correspondencia": 0.16214741205057673}, "confidence": 0.2074514597265653, "input_tokens": 42, "latency_ms": 30.795646000001398} +{"id": "g0130-vas_contratacao-emocional-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.5624773083271601, "parceiros_ofertas": 0.06273532191400812, "beneficios_consulta": 0.12325304573379116, "sem_correspondencia": 0.25153432402504056}, "confidence": 0.5624773083271601, "input_tokens": 52, "latency_ms": 15.338864000000285} +{"id": "g0130-vas_contratacao-emocional-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_religacao": 0.017736207569929253, "fidelidade_resgate": 0.014750334331181359, "fidelidade_pontos": 0.026839384621665456, "parceiros_ofertas": 0.1320610484197197, "recarga_nao_creditada": 0.006327236492695032, "vas_cancelamento": 0.014722886392454013, "vas_contratacao": 0.20215216137828193, "marketplace_compra": 0.05387362427632121, "vas_consulta": 0.2465660703841173, "beneficios_consulta": 0.07150768438698013, "portabilidade": 0.01140293191604131, "sem_correspondencia": 0.20206042983061334}, "confidence": 0.2465660703841173, "input_tokens": 48, "latency_ms": 22.386346999979878} +{"id": "g0130-vas_contratacao-emocional-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.16985573760412756, "vas_contratacao": 0.29985366835427046, "parceiros_ofertas": 0.09508874763266172, "sem_correspondencia": 0.4352018464089403}, "confidence": 0.4352018464089403, "input_tokens": 43, "latency_ms": 15.039634999993723} +{"id": "g0130-vas_contratacao-emocional-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.051201162433572305, "conta_pagamento_confirmacao": 0.05902417857836879, "vas_consulta": 0.4128551000570461, "beneficios_consulta": 0.07205607419955398, "internet_consumo": 0.05818290748374578, "vas_cancelamento": 0.009763005684479817, "parceiros_ofertas": 0.10612102123553956, "sem_correspondencia": 0.23079655032769367}, "confidence": 0.4128551000570461, "input_tokens": 45, "latency_ms": 16.371436000014228} +{"id": "g0130-vas_contratacao-emocional-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.06646059042669077, "vas_contratacao": 0.18262446845110628, "vas_consulta": 0.2776049515145527, "vas_cancelamento": 0.02379134230756432, "marketplace_compra": 0.05972848015403182, "marketplace_pedido": 0.05845108922231832, "beneficios_consulta": 0.08286713480467468, "sem_correspondencia": 0.24847194311906112}, "confidence": 0.2776049515145527, "input_tokens": 43, "latency_ms": 16.088730999996415} +{"id": "g0132-vas_contratacao-indireto_multiplo-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8058603856262035, "parceiros_ofertas": 0.05153186162180425, "vas_contratacao": 0.02255946896371258, "sem_correspondencia": 0.12004828378827966}, "confidence": 0.8058603856262035, "input_tokens": 57, "latency_ms": 14.792288999984748} +{"id": "g0132-vas_contratacao-indireto_multiplo-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"suporte_chip_esim": 0.03385575803983617, "vas_consulta": 0.30270283906846207, "roaming_duvida": 0.011125329695403637, "plano_consulta": 0.14529356116868172, "bonus_nao_recebido": 0.041874508602785736, "parceiros_ofertas": 0.04458542093398275, "vas_cancelamento": 0.020394652740001913, "beneficios_consulta": 0.13367609455606927, "conta_debito_automatico_digital": 0.026081474060689534, "vas_contratacao": 0.032592109789459055, "cancelamento_linha": 0.01891736654516999, "sem_correspondencia": 0.18890088479945816}, "confidence": 0.30270283906846207, "input_tokens": 50, "latency_ms": 23.83695599999669} +{"id": "g0132-vas_contratacao-indireto_multiplo-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.09688868401325272, "seguranca_fraude": 0.05995930659885996, "roaming_pacote": 0.007880340678163726, "conta_contestacao": 0.05570764427188996, "cancelamento_linha": 0.008601243902185102, "seguranca_perda_roubo": 0.026224471549647407, "bonus_nao_recebido": 0.009412199493246284, "vas_contratacao": 0.09644099355949183, "vas_consulta": 0.41279053611974453, "beneficios_consulta": 0.08883345214439607, "vas_cancelamento": 0.006259888412746481, "sem_correspondencia": 0.1310012392563759}, "confidence": 0.41279053611974453, "input_tokens": 41, "latency_ms": 22.804837999984784} +{"id": "g0132-vas_contratacao-indireto_multiplo-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.09596204227124248, "vas_contratacao": 0.5040711277143164, "beneficios_consulta": 0.15696378403076047, "sem_correspondencia": 0.2430030459836806}, "confidence": 0.5040711277143164, "input_tokens": 50, "latency_ms": 15.124912999993967} +{"id": "g0132-vas_contratacao-indireto_multiplo-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.05909608884446075, "seguranca_fraude": 0.0650592502655671, "suporte_chip_esim": 0.011820958596999982, "vas_cancelamento": 0.015586889844754063, "vas_consulta": 0.2077444733750688, "vas_contratacao": 0.26319777230179575, "cadastro_atualizacao": 0.05997009407812467, "reclamacao_atendimento": 0.036333820698769184, "marketplace_compra": 0.0349916023670248, "marketplace_pedido": 0.029099597713921285, "beneficios_consulta": 0.09878011516909725, "sem_correspondencia": 0.11831933674441641}, "confidence": 0.26319777230179575, "input_tokens": 58, "latency_ms": 24.253641999990805} +{"id": "g0132-vas_contratacao-indireto_multiplo-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.021968317842553587, "conta_debito_automatico_digital": 0.03816178015207248, "roaming_pacote": 0.005887681536082902, "negociacao_divida": 0.009976656968100132, "recarga_saldo": 0.008697616746216778, "vas_consulta": 0.2503910625764486, "conta_segunda_via": 0.020330050676175618, "parceiros_ofertas": 0.08802436914260915, "troca_numero": 0.00295355935180244, "vas_cancelamento": 0.0029600055009125895, "beneficios_consulta": 0.06088110719507876, "plano_nova_linha": 0.10433805588160563, "plano_troca": 0.01836050462405424, "vas_contratacao": 0.07183663446684413, "conta_pagamento_confirmacao": 0.05243477897111169, "sem_correspondencia": 0.24279781836833128}, "confidence": 0.2503910625764486, "input_tokens": 42, "latency_ms": 29.629483000007895} +{"id": "g0132-vas_contratacao-indireto_multiplo-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.01620155133216732, "vas_cancelamento": 0.0036465158571768966, "plano_nova_linha": 0.011343528977793605, "conta_vencimento": 0.008669271705874624, "fidelidade_pontos": 0.10421894803853408, "marketplace_pedido": 0.050419242825679195, "vas_contratacao": 0.026168572563210986, "internet_problema_conexao": 0.0070280923389363014, "vas_consulta": 0.40286551236406404, "internet_consumo": 0.03422536186591852, "fidelidade_resgate": 0.016537950620112193, "conta_explicacao": 0.0324478657507058, "plano_troca": 0.008473654857764355, "cancelamento_linha": 0.003044874048329056, "plano_consulta": 0.09374282120582131, "sem_correspondencia": 0.18096623564791167}, "confidence": 0.40286551236406404, "input_tokens": 54, "latency_ms": 30.292981999991753} +{"id": "g0132-vas_contratacao-indireto_multiplo-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.039020089695858996, "vas_consulta": 0.49448719334555863, "vas_cancelamento": 0.009481521839899037, "suporte_chip_esim": 0.013904036780247606, "troca_numero": 0.0075889145433451054, "parceiros_ofertas": 0.13012544029610068, "beneficios_consulta": 0.08666904742842473, "sem_correspondencia": 0.21872375607056518}, "confidence": 0.49448719334555863, "input_tokens": 42, "latency_ms": 16.480269999988195} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"vas_cancelamento": 0.005591791991981209, "marketplace_compra": 0.012859416050544947, "parceiros_ofertas": 0.014491720894444128, "roaming_duvida": 0.005062353740680735, "vas_consulta": 0.09134433316427097, "recarga_realizar": 0.7840036066174104, "beneficios_consulta": 0.029455760164680777, "sem_correspondencia": 0.05719101737598683}, "confidence": 0.7840036066174104, "input_tokens": 49, "latency_ms": 16.71902800001135} +{"id": "g0132-vas_contratacao-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.008633760033233242, "parceiros_ofertas": 0.039135740246035715, "recarga_nao_creditada": 0.005379019913544942, "conta_vencimento": 0.005062865693393789, "portabilidade": 0.005386134752542563, "negociacao_religacao": 0.0049456480340575515, "atendimento_humano": 0.07758300957373881, "beneficios_consulta": 0.16597012125900804, "seguranca_perda_roubo": 0.030924918950870812, "plano_troca": 0.006641287998554025, "vas_consulta": 0.29677341176014604, "conta_contestacao": 0.030971611740711086, "suporte_sem_sinal": 0.2070227618330612, "cancelamento_linha": 0.004325994870896315, "suporte_chip_esim": 0.007237703265877946, "sem_correspondencia": 0.10400601007432797}, "confidence": 0.29677341176014604, "input_tokens": 49, "latency_ms": 29.490158999976757} +{"id": "g0132-vas_contratacao-indireto_multiplo-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.2334492097702634, "beneficios_consulta": 0.13120436241364064, "parceiros_ofertas": 0.14308693674259212, "reclamacao_atendimento": 0.05283457096350162, "seguranca_fraude": 0.08696890581985452, "vas_cancelamento": 0.014498694111952919, "vas_consulta": 0.1648835971438074, "sem_correspondencia": 0.17307372303438737}, "confidence": 0.2334492097702634, "input_tokens": 40, "latency_ms": 16.774977000011404} +{"id": "g0133-vas_consulta-curto_neutro-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.04455346506238907, "suporte_chip_esim": 0.018037518049613135, "fidelidade_resgate": 0.01867906331489268, "vas_cancelamento": 0.006189396920684427, "suporte_sem_sinal": 0.17268254934833732, "conta_contestacao": 0.04824305581457964, "troca_numero": 0.07296101572272702, "roaming_pacote": 0.004060578434192539, "vas_consulta": 0.27704953476480404, "negociacao_religacao": 0.006013937148859384, "plano_troca": 0.008211455109065555, "plano_nova_linha": 0.011686807215346966, "conta_vencimento": 0.005808527906405064, "parceiros_ofertas": 0.07574694420264982, "plano_consulta": 0.06821907146489634, "sem_correspondencia": 0.161857079520557}, "confidence": 0.27704953476480404, "input_tokens": 37, "latency_ms": 27.931080000001884} +{"id": "g0133-vas_consulta-curto_neutro-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.08924884616228877, "marketplace_pedido": 0.05585278271554503, "troca_numero": 0.009168868393441726, "vas_contratacao": 0.05540951789724894, "vas_cancelamento": 0.006109419417295962, "suporte_chip_esim": 0.0347696263350048, "vas_consulta": 0.31283952110607877, "seguranca_fraude": 0.056925014338280705, "reclamacao_atendimento": 0.05881043208614006, "fidelidade_resgate": 0.03883592948963312, "plano_consulta": 0.044864380192289256, "sem_correspondencia": 0.23716566186675284}, "confidence": 0.31283952110607877, "input_tokens": 35, "latency_ms": 23.101262000011502} +{"id": "g0133-vas_consulta-curto_neutro-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.29272833084855543, "vas_cancelamento": 0.024521661602609546, "plano_consulta": 0.07798030870806023, "sem_correspondencia": 0.6047696988407748}, "confidence": 0.6047696988407748, "input_tokens": 34, "latency_ms": 15.19070800000577} +{"id": "g0133-vas_consulta-curto_neutro-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.3389546084445498, "plano_consulta": 0.06976873648551948, "vas_cancelamento": 0.024985543312047116, "sem_correspondencia": 0.5662911117578836}, "confidence": 0.5662911117578836, "input_tokens": 32, "latency_ms": 15.046989000012445} +{"id": "g0133-vas_consulta-curto_neutro-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.03600317095240171, "vas_consulta": 0.2633771467112433, "plano_consulta": 0.23218505064824918, "sem_correspondencia": 0.46843463168810584}, "confidence": 0.46843463168810584, "input_tokens": 36, "latency_ms": 15.161991000013586} +{"id": "g0133-vas_consulta-curto_neutro-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06617726342450748, "vas_consulta": 0.40670522782305574, "vas_cancelamento": 0.01467170463623299, "sem_correspondencia": 0.5124458041162038}, "confidence": 0.5124458041162038, "input_tokens": 36, "latency_ms": 15.170449999999391} +{"id": "g0133-vas_consulta-curto_neutro-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"reclamacao_atendimento": 0.0740009939139982, "vas_cancelamento": 0.010287233910964243, "fidelidade_pontos": 0.13252731031696838, "internet_problema_conexao": 0.032169123132703016, "marketplace_pedido": 0.06157844682835432, "bonus_nao_recebido": 0.025101274941570693, "negociacao_divida": 0.008512457135242861, "recarga_realizar": 0.008813629169018995, "roaming_pacote": 0.007680924354668025, "negociacao_religacao": 0.007369158991975887, "roaming_duvida": 0.009241947226819995, "vas_contratacao": 0.026212847580461766, "plano_consulta": 0.10554712555710245, "vas_consulta": 0.22228448703642223, "cadastro_atualizacao": 0.10247722549650647, "sem_correspondencia": 0.16619581440722248}, "confidence": 0.22228448703642223, "input_tokens": 35, "latency_ms": 29.435100999990027} +{"id": "g0133-vas_consulta-curto_neutro-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.01673918102868118, "vas_consulta": 0.18439964249952095, "suporte_sem_sinal": 0.10248911819839798, "vas_cancelamento": 0.009066331588710895, "conta_contestacao": 0.059242984955364196, "seguranca_fraude": 0.03461854308140742, "vas_contratacao": 0.14139955351537042, "plano_consulta": 0.11459364487911357, "recarga_nao_creditada": 0.013314378086907223, "roaming_duvida": 0.011305206939614862, "beneficios_consulta": 0.13962779047235693, "sem_correspondencia": 0.17320362475455434}, "confidence": 0.18439964249952095, "input_tokens": 34, "latency_ms": 22.966392000000724} +{"id": "g0133-vas_consulta-curto_neutro-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.026405411498746683, "vas_consulta": 0.37185691090208606, "internet_problema_conexao": 0.034259585962891845, "plano_consulta": 0.07601841937293992, "vas_cancelamento": 0.016213813056725226, "vas_contratacao": 0.07320547514868128, "conta_vencimento": 0.014562705798472665, "sem_correspondencia": 0.38747767825945634}, "confidence": 0.38747767825945634, "input_tokens": 33, "latency_ms": 16.297277000006716} +{"id": "g0133-vas_consulta-curto_neutro-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05400473352530475, "vas_consulta": 0.31265697465570597, "plano_consulta": 0.07731527979141622, "sem_correspondencia": 0.5560230120275731}, "confidence": 0.5560230120275731, "input_tokens": 34, "latency_ms": 14.767734999992399} +{"id": "g0133-vas_consulta-curto_neutro-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.26355493056422336, "plano_consulta": 0.12279931450132313, "beneficios_consulta": 0.11788237089389825, "suporte_sem_sinal": 0.13971863680532265, "negociacao_divida": 0.01194231584112052, "negociacao_religacao": 0.009744846257499957, "conta_contestacao": 0.036459259671876555, "portabilidade": 0.0112791918165613, "vas_contratacao": 0.020974544798501513, "atendimento_humano": 0.06742666658599551, "vas_cancelamento": 0.005744570397890838, "sem_correspondencia": 0.19247335186578643}, "confidence": 0.26355493056422336, "input_tokens": 33, "latency_ms": 21.853058999994346} +{"id": "g0133-vas_consulta-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.20565571024975737, "vas_cancelamento": 0.013795937501426379, "vas_contratacao": 0.02965433728655834, "sem_correspondencia": 0.7508940149622579}, "confidence": 0.7508940149622579, "input_tokens": 34, "latency_ms": 14.999746000000869} +{"id": "g0136-vas_consulta-regionalismo-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.1058199157514629, "vas_cancelamento": 0.012479589030156167, "vas_consulta": 0.5997175434670051, "sem_correspondencia": 0.2819829517513758}, "confidence": 0.5997175434670051, "input_tokens": 39, "latency_ms": 14.954551000016636} +{"id": "g0136-vas_consulta-regionalismo-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06593159172712448, "vas_consulta": 0.3844601109259259, "vas_cancelamento": 0.01624415337777164, "sem_correspondencia": 0.533364143969178}, "confidence": 0.533364143969178, "input_tokens": 40, "latency_ms": 14.795468000016854} +{"id": "g0136-vas_consulta-regionalismo-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_realizar": 0.009682984443042794, "vas_cancelamento": 0.007362114532964739, "vas_consulta": 0.3199996170401434, "conta_segunda_via": 0.037684479234455795, "atendimento_humano": 0.08381779051282799, "plano_consulta": 0.08884595657232432, "conta_contestacao": 0.03306387857486612, "conta_pagamento_confirmacao": 0.03313243882000923, "plano_nova_linha": 0.04260554691927166, "vas_contratacao": 0.022072973531527415, "marketplace_compra": 0.05214010368423913, "sem_correspondencia": 0.2695921161343274}, "confidence": 0.3199996170401434, "input_tokens": 37, "latency_ms": 22.00091899999279} +{"id": "g0136-vas_consulta-regionalismo-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.15703183061558387, "seguranca_perda_roubo": 0.08690179690193094, "conta_debito_automatico_digital": 0.028312013783037354, "suporte_configuracao": 0.03149332408249399, "parceiros_ofertas": 0.03947054134002608, "vas_consulta": 0.28823351215794285, "vas_cancelamento": 0.004070110528094086, "vas_contratacao": 0.012533935438083066, "plano_consulta": 0.04923947045416824, "roaming_cobranca": 0.00599532840411376, "seguranca_fraude": 0.05875857788118918, "sem_correspondencia": 0.2379595584133366}, "confidence": 0.28823351215794285, "input_tokens": 47, "latency_ms": 23.074051999998346} +{"id": "g0136-vas_consulta-regionalismo-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.050519893608747715, "plano_consulta": 0.2686771984665947, "conta_pagamento_confirmacao": 0.06011152869756894, "conta_debito_automatico_digital": 0.013500567205003961, "conta_vencimento": 0.007729151568288575, "conta_explicacao": 0.07982067574241457, "conta_segunda_via": 0.2423215897947545, "sem_correspondencia": 0.27731939491662705}, "confidence": 0.27731939491662705, "input_tokens": 39, "latency_ms": 16.772610999993276} +{"id": "g0136-vas_consulta-regionalismo-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.11464879800605995, "cadastro_atualizacao": 0.08189445833175253, "vas_cancelamento": 0.005090648370029804, "plano_consulta": 0.07119416531689851, "internet_problema_conexao": 0.00701077477181337, "vas_consulta": 0.40937191743574564, "marketplace_pedido": 0.038917996460510376, "atendimento_humano": 0.03914850252580879, "vas_contratacao": 0.022446062687597065, "marketplace_compra": 0.034799814645571255, "desconto_retencao": 0.01444445102268631, "sem_correspondencia": 0.1610324104255264}, "confidence": 0.40937191743574564, "input_tokens": 40, "latency_ms": 22.952218000000357} +{"id": "g0136-vas_consulta-regionalismo-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.016903284346802938, "vas_cancelamento": 0.005237446914981809, "plano_nova_linha": 0.020545876798713225, "vas_consulta": 0.4854055473555736, "vas_contratacao": 0.019153026195020895, "plano_consulta": 0.08876368093431179, "portabilidade": 0.008860899757329616, "internet_pacote_adicional": 0.1595151964744368, "cancelamento_linha": 0.006690114502907457, "conta_vencimento": 0.00587930835739331, "fidelidade_resgate": 0.009755982676661248, "sem_correspondencia": 0.1732896356858673}, "confidence": 0.4854055473555736, "input_tokens": 46, "latency_ms": 22.028261999992083} +{"id": "g0136-vas_consulta-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.2896043923913942, "vas_cancelamento": 0.025297827735940057, "marketplace_compra": 0.07656296257045535, "vas_contratacao": 0.0159056445668752, "plano_nova_linha": 0.019187491172691907, "suporte_chip_esim": 0.022461270662457452, "cancelamento_linha": 0.024423494662081883, "roaming_duvida": 0.01924427018414136, "fidelidade_pontos": 0.0738820127336456, "suporte_configuracao": 0.037360768347671984, "plano_consulta": 0.14876921308671073, "sem_correspondencia": 0.24730065188593434}, "confidence": 0.2896043923913942, "input_tokens": 44, "latency_ms": 23.730473999989954} +{"id": "g0136-vas_consulta-regionalismo-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.07941054118354128, "vas_cancelamento": 0.01896802223907498, "vas_consulta": 0.454018044349512, "sem_correspondencia": 0.44760339222787177}, "confidence": 0.454018044349512, "input_tokens": 35, "latency_ms": 14.739544999997634} +{"id": "g0136-vas_consulta-regionalismo-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 79, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.010417315992519454, "conta_explicacao": 0.14600179926304, "conta_pagamento_confirmacao": 0.0641352825149676, "conta_debito_automatico_digital": 0.03732009562864793, "plano_consulta": 0.03819262193673154, "conta_contestacao": 0.06143808296205756, "conta_segunda_via": 0.06117696619208567, "sem_correspondencia": 0.5813178355099503}, "confidence": 0.5813178355099503, "input_tokens": 43, "latency_ms": 17.00545200000647} +{"id": "g0136-vas_consulta-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0927556744520024, "vas_cancelamento": 0.027126187206002073, "plano_consulta": 0.16777498863847007, "sem_correspondencia": 0.7123431497035255}, "confidence": 0.7123431497035255, "input_tokens": 42, "latency_ms": 15.029687999998487} +{"id": "g0136-vas_consulta-regionalismo-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_explicacao": 0.09762661290239992, "roaming_pacote": 0.0023607739503677836, "vas_contratacao": 0.015010599462917561, "vas_cancelamento": 0.0013426498085240604, "vas_consulta": 0.32693713857658835, "plano_consulta": 0.057266765757542616, "internet_pacote_adicional": 0.4173936324439117, "sem_correspondencia": 0.08206182709774802}, "confidence": 0.4173936324439117, "input_tokens": 44, "latency_ms": 16.20322400000873} +{"id": "g0138-vas_consulta-longo_contexto-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.024897032228023773, "plano_consulta": 0.07668785234355487, "vas_consulta": 0.7562893854465897, "sem_correspondencia": 0.14212572998183162}, "confidence": 0.7562893854465897, "input_tokens": 77, "latency_ms": 15.451516000013044} +{"id": "g0138-vas_consulta-longo_contexto-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.07766762162447456, "suporte_configuracao": 0.022885549184751042, "conta_explicacao": 0.04504512499195413, "seguranca_perda_roubo": 0.003836067288029953, "conta_vencimento": 0.005256395176925084, "marketplace_compra": 0.024436612873449847, "conta_pagamento_confirmacao": 0.015741196959870578, "vas_consulta": 0.4374791561573417, "conta_segunda_via": 0.011670143022882547, "plano_consulta": 0.23301031545381592, "vas_cancelamento": 0.0025373799029246836, "sem_correspondencia": 0.12043443736357996}, "confidence": 0.4374791561573417, "input_tokens": 66, "latency_ms": 23.994618999978456} +{"id": "g0138-vas_consulta-longo_contexto-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.07326885565272315, "cadastro_atualizacao": 0.05001548850030925, "conta_segunda_via": 0.026083829780203942, "conta_contestacao": 0.0494552606994702, "internet_problema_conexao": 0.009650648904101932, "troca_numero": 0.002595708562099577, "internet_pacote_adicional": 0.08417689345269004, "conta_pagamento_confirmacao": 0.06598902721106448, "fidelidade_pontos": 0.018921264167955865, "bonus_nao_recebido": 0.030631174457588655, "vas_contratacao": 0.011259368077476154, "vas_consulta": 0.4010751981658697, "beneficios_consulta": 0.04649142708646394, "fidelidade_resgate": 0.008416097901198662, "vas_cancelamento": 0.0035244164805891083, "sem_correspondencia": 0.1184453409001954}, "confidence": 0.4010751981658697, "input_tokens": 67, "latency_ms": 31.755072000009932} +{"id": "g0138-vas_consulta-longo_contexto-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"beneficios_consulta": 0.11954580211218087, "conta_contestacao": 0.07294468559597597, "vas_contratacao": 0.01758239599210882, "vas_cancelamento": 0.0024325356279446364, "suporte_chip_esim": 0.005896151979302528, "atendimento_humano": 0.028237238440875872, "vas_consulta": 0.2169184231152899, "plano_troca": 0.00587288754145905, "plano_consulta": 0.07183863200854924, "marketplace_pedido": 0.033889181809369624, "internet_pacote_adicional": 0.314419685842596, "sem_correspondencia": 0.11042237993434748}, "confidence": 0.314419685842596, "input_tokens": 63, "latency_ms": 24.042793000006668} +{"id": "g0138-vas_consulta-longo_contexto-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.03354859427098768, "plano_consulta": 0.1198025745109299, "vas_consulta": 0.6038804189238046, "sem_correspondencia": 0.2427684122942778}, "confidence": 0.6038804189238046, "input_tokens": 69, "latency_ms": 14.919205000012425} +{"id": "g0138-vas_consulta-longo_contexto-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 166, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.026779490539450796, "vas_consulta": 0.6632456418157875, "plano_consulta": 0.08696341077295096, "sem_correspondencia": 0.2230114568718107}, "confidence": 0.6632456418157875, "input_tokens": 70, "latency_ms": 15.279367000005095} +{"id": "g0138-vas_consulta-longo_contexto-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao", "vas_consulta"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.23108101736036166, "cancelamento_linha": 0.0060069613640711715, "conta_pagamento_confirmacao": 0.06609970254061531, "beneficios_consulta": 0.0824847751758975, "conta_debito_automatico_digital": 0.01570283593959892, "marketplace_compra": 0.032592773005660505, "conta_vencimento": 0.007670611452554672, "conta_contestacao": 0.06654663311346405, "portabilidade": 0.011343857488416636, "conta_explicacao": 0.17541072054958268, "plano_consulta": 0.07714262639170044, "sem_correspondencia": 0.22791748561807645}, "confidence": 0.23108101736036166, "input_tokens": 74, "latency_ms": 24.120203999984824} +{"id": "g0138-vas_consulta-longo_contexto-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 141, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"fidelidade_resgate": 0.019056455373752616, "plano_consulta": 0.1971096314756399, "roaming_pacote": 0.00585770815548672, "roaming_duvida": 0.008897577974999118, "portabilidade": 0.010646219855400936, "vas_cancelamento": 0.0022898953390304536, "vas_contratacao": 0.019379708112779063, "internet_pacote_adicional": 0.11836310730580402, "conta_explicacao": 0.013994415641993753, "internet_problema_conexao": 0.00391512301357186, "vas_consulta": 0.5160154486422543, "sem_correspondencia": 0.08447470910928719}, "confidence": 0.5160154486422543, "input_tokens": 64, "latency_ms": 23.419149000005746} +{"id": "g0138-vas_consulta-longo_contexto-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 145, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_vencimento": 0.008413220986900869, "vas_contratacao": 0.021872072150210038, "portabilidade": 0.01165402433256965, "vas_cancelamento": 0.004419482900178754, "conta_contestacao": 0.1156045751742413, "plano_troca": 0.007088886303009601, "vas_consulta": 0.407207321387358, "suporte_chip_esim": 0.014142746494348182, "recarga_nao_creditada": 0.004632757638270361, "plano_consulta": 0.06372430350619085, "marketplace_compra": 0.10463951070501055, "conta_segunda_via": 0.03192783979873291, "bonus_nao_recebido": 0.004384314761811202, "cancelamento_linha": 0.004279282061605548, "troca_numero": 0.00541493870293786, "sem_correspondencia": 0.1905947230966243}, "confidence": 0.407207321387358, "input_tokens": 64, "latency_ms": 30.649441000008437} +{"id": "g0138-vas_consulta-longo_contexto-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.006084434768425706, "conta_contestacao": 0.019880490981160303, "internet_consumo": 0.08971338896033312, "recarga_nao_creditada": 0.006181217338589226, "plano_nova_linha": 0.0817963131124626, "conta_debito_automatico_digital": 0.009018631080848246, "vas_contratacao": 0.01989761800222283, "suporte_configuracao": 0.02070660944278404, "plano_troca": 0.006711516569943049, "vas_consulta": 0.41543934098456503, "recarga_realizar": 0.004833193189783825, "fidelidade_resgate": 0.011413928329807588, "seguranca_perda_roubo": 0.04559421995616801, "plano_consulta": 0.10007116309847768, "marketplace_compra": 0.027386721351838623, "sem_correspondencia": 0.13527121283259014}, "confidence": 0.41543934098456503, "input_tokens": 65, "latency_ms": 31.896630000005644} +{"id": "g0138-vas_consulta-longo_contexto-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 162, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.48247129609112765, "plano_consulta": 0.047121517409058754, "marketplace_compra": 0.05594845936779632, "vas_cancelamento": 0.24251607512718296, "fidelidade_resgate": 0.023331616079918092, "reclamacao_atendimento": 0.024962721529224935, "vas_contratacao": 0.03345197334594066, "sem_correspondencia": 0.09019634104975065}, "confidence": 0.48247129609112765, "input_tokens": 73, "latency_ms": 18.636237000009714} +{"id": "g0138-vas_consulta-longo_contexto-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 144, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.5124000973753644, "plano_consulta": 0.055700016002916006, "atendimento_humano": 0.13204680555374854, "vas_cancelamento": 0.01327692268963616, "vas_contratacao": 0.027394358425886386, "troca_numero": 0.0049348464879094165, "recarga_nao_creditada": 0.010635033388520095, "sem_correspondencia": 0.243611920076019}, "confidence": 0.5124000973753644, "input_tokens": 66, "latency_ms": 17.08515900000407} +{"id": "g0141-beneficios_consulta-informal_abreviado-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.5404788871872384, "vas_contratacao": 0.031866412728527235, "beneficios_consulta": 0.18431106278416165, "sem_correspondencia": 0.24334363730007275}, "confidence": 0.5404788871872384, "input_tokens": 51, "latency_ms": 15.129106999978603} +{"id": "g0141-beneficios_consulta-informal_abreviado-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.13351493230348124, "vas_contratacao": 0.0486469553128273, "beneficios_consulta": 0.4203098619879343, "sem_correspondencia": 0.3975282503957572}, "confidence": 0.4203098619879343, "input_tokens": 48, "latency_ms": 14.743392999974958} +{"id": "g0141-beneficios_consulta-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.028739014078379334, "bonus_nao_recebido": 0.059489930747739464, "plano_nova_linha": 0.03183831957298824, "internet_pacote_adicional": 0.3205555912743626, "desconto_retencao": 0.014321384671377876, "plano_consulta": 0.23699818088024688, "fidelidade_pontos": 0.03489284521644027, "vas_contratacao": 0.014976933305602893, "fidelidade_resgate": 0.012348701004569678, "conta_debito_automatico_digital": 0.02025514801465151, "parceiros_ofertas": 0.05547530840618398, "sem_correspondencia": 0.17010864282745727}, "confidence": 0.3205555912743626, "input_tokens": 52, "latency_ms": 23.85346800002708} +{"id": "g0141-beneficios_consulta-informal_abreviado-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.043301372696824346, "plano_consulta": 0.25158594628447517, "fidelidade_resgate": 0.013845003142594556, "desconto_retencao": 0.009118368486809254, "bonus_nao_recebido": 0.02375198490115161, "vas_contratacao": 0.012282040736541832, "beneficios_consulta": 0.46224528455215885, "sem_correspondencia": 0.18386999919944438}, "confidence": 0.46224528455215885, "input_tokens": 46, "latency_ms": 16.420621999998275} +{"id": "g0141-beneficios_consulta-informal_abreviado-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.005903022870675355, "bonus_nao_recebido": 0.0141902157165358, "fidelidade_pontos": 0.023672444911248366, "vas_contratacao": 0.010813919902876392, "plano_consulta": 0.048300732264533165, "beneficios_consulta": 0.7813630158642517, "fidelidade_resgate": 0.00773871136646749, "sem_correspondencia": 0.10801793710341168}, "confidence": 0.7813630158642517, "input_tokens": 51, "latency_ms": 16.669449999994868} +{"id": "g0141-beneficios_consulta-informal_abreviado-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.34957941160730827, "fidelidade_resgate": 0.013949156515513575, "cancelamento_linha": 0.0025166034578856904, "marketplace_pedido": 0.029694439487854905, "recarga_saldo": 0.004541207801081078, "fidelidade_pontos": 0.025053211828134997, "conta_vencimento": 0.006037127533018077, "vas_contratacao": 0.02843963312912733, "plano_consulta": 0.38445543214010175, "desconto_retencao": 0.0038689416468677294, "bonus_nao_recebido": 0.0022048359924587996, "sem_correspondencia": 0.14965999886064785}, "confidence": 0.38445543214010175, "input_tokens": 47, "latency_ms": 22.043166999992536} +{"id": "g0141-beneficios_consulta-informal_abreviado-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"portabilidade": 0.005501257038499198, "internet_consumo": 0.05040815700292179, "suporte_chip_esim": 0.004967022911552909, "vas_contratacao": 0.01249061022493485, "internet_pacote_adicional": 0.10657455508491576, "conta_explicacao": 0.013049532317465466, "beneficios_consulta": 0.5077955356129291, "desconto_retencao": 0.006544731387327865, "fidelidade_resgate": 0.007153061541657415, "vas_consulta": 0.1011366070295921, "marketplace_compra": 0.01693988295419544, "fidelidade_pontos": 0.01560791000442918, "plano_consulta": 0.04441404170736766, "conta_debito_automatico_digital": 0.002507588939385548, "bonus_nao_recebido": 0.0031056326354138393, "sem_correspondencia": 0.10180387360741186}, "confidence": 0.5077955356129291, "input_tokens": 46, "latency_ms": 30.641874999986385} +{"id": "g0141-beneficios_consulta-informal_abreviado-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.11760499065507224, "beneficios_consulta": 0.17839295763389115, "vas_contratacao": 0.05779264738129122, "sem_correspondencia": 0.6462094043297454}, "confidence": 0.6462094043297454, "input_tokens": 49, "latency_ms": 14.972336999989011} +{"id": "g0141-beneficios_consulta-informal_abreviado-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.33041871235536213, "vas_contratacao": 0.036321790180675634, "plano_consulta": 0.1111451979288505, "sem_correspondencia": 0.5221142995351118}, "confidence": 0.5221142995351118, "input_tokens": 48, "latency_ms": 15.078971000008323} +{"id": "g0141-beneficios_consulta-informal_abreviado-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8329778026601498, "plano_consulta": 0.08025666049728501, "vas_contratacao": 0.00602407453312468, "sem_correspondencia": 0.0807414623094405}, "confidence": 0.8329778026601498, "input_tokens": 49, "latency_ms": 15.057785000010426} +{"id": "g0141-beneficios_consulta-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.07576173515706608, "vas_contratacao": 0.04599858430773547, "desconto_retencao": 0.011815600053162872, "sem_correspondencia": 0.8664240804820356}, "confidence": 0.8664240804820356, "input_tokens": 49, "latency_ms": 15.047108000004528} +{"id": "g0141-beneficios_consulta-informal_abreviado-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.43224585005984895, "recarga_saldo": 0.01207796575958146, "conta_segunda_via": 0.021453686033545895, "suporte_sem_sinal": 0.07944352170517258, "bonus_nao_recebido": 0.011477706009198788, "vas_contratacao": 0.014657401462717212, "fidelidade_resgate": 0.015127724018963375, "roaming_duvida": 0.007204708169208946, "desconto_retencao": 0.004540370306302362, "negociacao_religacao": 0.005081878037795101, "vas_consulta": 0.08687855293173512, "portabilidade": 0.009139761318057122, "plano_consulta": 0.1715936956792212, "troca_numero": 0.00262793269633789, "fidelidade_pontos": 0.03649723153037807, "sem_correspondencia": 0.08995201428193597}, "confidence": 0.43224585005984895, "input_tokens": 43, "latency_ms": 29.22915300001705} +{"id": "g0142-beneficios_consulta-erros_digitacao-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.4626739357611085, "vas_contratacao": 0.024300061347336033, "plano_consulta": 0.24797746723873515, "sem_correspondencia": 0.26504853565282027}, "confidence": 0.4626739357611085, "input_tokens": 38, "latency_ms": 14.892115999998623} +{"id": "g0142-beneficios_consulta-erros_digitacao-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.3635864813224992, "desconto_retencao": 0.0219457836231688, "vas_contratacao": 0.027753168406860883, "fidelidade_resgate": 0.020203763393270634, "beneficios_consulta": 0.22300305713337223, "bonus_nao_recebido": 0.015760039734541927, "fidelidade_pontos": 0.029554761615901124, "sem_correspondencia": 0.2981929447703852}, "confidence": 0.3635864813224992, "input_tokens": 39, "latency_ms": 16.591620000014018} +{"id": "g0142-beneficios_consulta-erros_digitacao-02-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.11186899656447778, "fidelidade_resgate": 0.008991371572274818, "beneficios_consulta": 0.5530761315501889, "marketplace_pedido": 0.013577071545211329, "internet_pacote_adicional": 0.1431238161586578, "fidelidade_pontos": 0.01965223380469579, "desconto_retencao": 0.004644832901065561, "vas_contratacao": 0.03980215520256295, "roaming_cobranca": 0.0010754912771138167, "bonus_nao_recebido": 0.004816457951323451, "plano_troca": 0.035037155150259874, "sem_correspondencia": 0.06433428632216792}, "confidence": 0.5530761315501889, "input_tokens": 42, "latency_ms": 22.521543000010524} +{"id": "g0142-beneficios_consulta-erros_digitacao-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.23922101083899985, "plano_consulta": 0.0888520364976509, "vas_contratacao": 0.017502612583222422, "sem_correspondencia": 0.6544243400801268}, "confidence": 0.6544243400801268, "input_tokens": 38, "latency_ms": 14.843390000010004} +{"id": "g0142-beneficios_consulta-erros_digitacao-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.12448572370495059, "vas_contratacao": 0.03313695441860232, "beneficios_consulta": 0.12092864537664381, "sem_correspondencia": 0.7214486764998033}, "confidence": 0.7214486764998033, "input_tokens": 34, "latency_ms": 14.749977999997554} +{"id": "g0142-beneficios_consulta-erros_digitacao-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.027165093732725423, "plano_consulta": 0.1595270446057402, "beneficios_consulta": 0.6068214627193678, "sem_correspondencia": 0.20648639894216658}, "confidence": 0.6068214627193678, "input_tokens": 35, "latency_ms": 15.200194000016154} +{"id": "g0142-beneficios_consulta-erros_digitacao-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"vas_cancelamento": 0.010581524057129041, "roaming_duvida": 0.011188032979579474, "parceiros_ofertas": 0.05507233338160642, "reclamacao_atendimento": 0.02087042283752251, "marketplace_compra": 0.034170485857932205, "recarga_realizar": 0.006420765504879681, "suporte_sem_sinal": 0.07467570862666108, "vas_consulta": 0.24342436963800895, "internet_problema_conexao": 0.008022458251450657, "plano_consulta": 0.37287381100393274, "vas_contratacao": 0.022395061214293504, "sem_correspondencia": 0.1403050266470037}, "confidence": 0.37287381100393274, "input_tokens": 37, "latency_ms": 22.58753599997476} +{"id": "g0142-beneficios_consulta-erros_digitacao-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.027685308307070316, "bonus_nao_recebido": 0.07886981601010117, "fidelidade_pontos": 0.09994753189130841, "vas_contratacao": 0.011889918351802746, "roaming_cobranca": 0.004073899436595636, "plano_consulta": 0.3021657315200363, "fidelidade_resgate": 0.01830907440937298, "seguranca_perda_roubo": 0.05125595504912516, "conta_explicacao": 0.026443352340771185, "desconto_retencao": 0.014256776069619092, "beneficios_consulta": 0.14830543819058947, "sem_correspondencia": 0.21679719842360756}, "confidence": 0.3021657315200363, "input_tokens": 36, "latency_ms": 22.926646000001938} +{"id": "g0142-beneficios_consulta-erros_digitacao-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.01379939088132223, "seguranca_perda_roubo": 0.007711997380770543, "desconto_retencao": 0.010126832717034958, "vas_contratacao": 0.00730024240952445, "recarga_nao_creditada": 0.0015582956868874097, "negociacao_religacao": 0.005573753694483304, "beneficios_consulta": 0.7754755018119328, "bonus_nao_recebido": 0.007749808614535033, "fidelidade_resgate": 0.006243299705452659, "troca_numero": 0.0011451022878146387, "cancelamento_linha": 0.0016410796763177992, "fidelidade_pontos": 0.016057270877725006, "vas_consulta": 0.05105398986413206, "plano_consulta": 0.03818878451457948, "conta_vencimento": 0.0024136965614990724, "sem_correspondencia": 0.05396095331598857}, "confidence": 0.7754755018119328, "input_tokens": 34, "latency_ms": 27.90430400000332} +{"id": "g0142-beneficios_consulta-erros_digitacao-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_cancelamento": 0.002788921926213431, "recarga_realizar": 0.002520410186428425, "atendimento_humano": 0.05025333780399578, "vas_contratacao": 0.004862792918683561, "beneficios_consulta": 0.7425035549826842, "plano_consulta": 0.06849984916914739, "cancelamento_linha": 0.002776922066203338, "desconto_retencao": 0.004501231099280139, "roaming_cobranca": 0.0019747668497154015, "fidelidade_resgate": 0.007261228238266153, "bonus_nao_recebido": 0.006675630226895648, "suporte_sem_sinal": 0.03549581082428356, "portabilidade": 0.004086980164438623, "roaming_duvida": 0.004321259974656042, "fidelidade_pontos": 0.025621521624573238, "sem_correspondencia": 0.03585578194453509}, "confidence": 0.7425035549826842, "input_tokens": 38, "latency_ms": 29.234897999998566} +{"id": "g0142-beneficios_consulta-erros_digitacao-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_configuracao": 0.019183584674237336, "bonus_nao_recebido": 0.008944272584297728, "marketplace_pedido": 0.02508599457133064, "vas_contratacao": 0.008499761606785563, "fidelidade_resgate": 0.00941395721246705, "roaming_cobranca": 0.0023998880293155107, "desconto_retencao": 0.0064058815132524765, "plano_consulta": 0.5649732084114342, "fidelidade_pontos": 0.03803349880230955, "suporte_chip_esim": 0.012267929284596425, "conta_debito_automatico_digital": 0.009219205543585445, "conta_contestacao": 0.01204366120763945, "cancelamento_linha": 0.002397926663859204, "beneficios_consulta": 0.12517168356406524, "reclamacao_atendimento": 0.02647323129193574, "sem_correspondencia": 0.12948631503888844}, "confidence": 0.5649732084114342, "input_tokens": 34, "latency_ms": 30.869585999994342} +{"id": "g0142-beneficios_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.016023309356671952, "fidelidade_resgate": 0.02001185647171665, "troca_numero": 0.003068044677391992, "fidelidade_pontos": 0.06550036893155103, "negociacao_divida": 0.012140420784125703, "vas_contratacao": 0.011669487295731636, "plano_consulta": 0.5087196057957918, "atendimento_humano": 0.07798827174438916, "bonus_nao_recebido": 0.02329945112538527, "desconto_retencao": 0.023608665110807607, "roaming_pacote": 0.00434584481769862, "sem_correspondencia": 0.23362467388873864}, "confidence": 0.5087196057957918, "input_tokens": 37, "latency_ms": 22.589321999987533} +{"id": "g0145-beneficios_consulta-longo_contexto-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 219, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.02346488182849713, "beneficios_consulta": 0.5576792141212831, "plano_consulta": 0.2224992873659636, "sem_correspondencia": 0.19635661668425622}, "confidence": 0.5576792141212831, "input_tokens": 90, "latency_ms": 15.957611999994015} +{"id": "g0145-beneficios_consulta-longo_contexto-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 199, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.12811865449448998, "beneficios_consulta": 0.6815116691105302, "bonus_nao_recebido": 0.013204771647429768, "vas_contratacao": 0.015818352542655418, "fidelidade_pontos": 0.011962218711431922, "desconto_retencao": 0.003749409847635257, "fidelidade_resgate": 0.008082194592523162, "sem_correspondencia": 0.13755272905330435}, "confidence": 0.6815116691105302, "input_tokens": 77, "latency_ms": 18.080287000003636} +{"id": "g0145-beneficios_consulta-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.04541324652464056, "fidelidade_resgate": 0.025658435391984584, "desconto_retencao": 0.018977221941033417, "plano_consulta": 0.36583180853818625, "vas_contratacao": 0.10745021431137358, "bonus_nao_recebido": 0.06126006591120095, "roaming_cobranca": 0.0073093910209798005, "sem_correspondencia": 0.36809961636060085}, "confidence": 0.36809961636060085, "input_tokens": 83, "latency_ms": 18.266729000004034} +{"id": "g0145-beneficios_consulta-longo_contexto-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 181, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.021194217134428664, "beneficios_consulta": 0.6951629325236306, "plano_consulta": 0.16604066921284416, "sem_correspondencia": 0.11760218112909661}, "confidence": 0.6951629325236306, "input_tokens": 73, "latency_ms": 15.19370100001538} +{"id": "g0145-beneficios_consulta-longo_contexto-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 224, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"cadastro_atualizacao": 0.043217185009295334, "vas_contratacao": 0.008899771428136128, "negociacao_religacao": 0.002992354971278719, "marketplace_pedido": 0.012145215399415758, "beneficios_consulta": 0.4315398844089429, "desconto_retencao": 0.0021672693107853574, "conta_explicacao": 0.01581849684561388, "conta_segunda_via": 0.004889602673846429, "internet_pacote_adicional": 0.033072746620204076, "internet_problema_conexao": 0.014143231969685019, "conta_debito_automatico_digital": 0.0016368669126165516, "bonus_nao_recebido": 0.001334799659408729, "fidelidade_pontos": 0.01719297620100227, "plano_consulta": 0.33551796591140726, "fidelidade_resgate": 0.004551243410455487, "sem_correspondencia": 0.07088038926790612}, "confidence": 0.4315398844089429, "input_tokens": 88, "latency_ms": 35.07703299999321} +{"id": "g0145-beneficios_consulta-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.13589590661324646, "vas_contratacao": 0.0378399972073734, "desconto_retencao": 0.017573376953849782, "sem_correspondencia": 0.8086907192255304}, "confidence": 0.8086907192255304, "input_tokens": 72, "latency_ms": 15.129457999989882} +{"id": "g0145-beneficios_consulta-longo_contexto-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 185, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.36336160146044644, "fidelidade_pontos": 0.033796910605728474, "desconto_retencao": 0.010058587538787758, "beneficios_consulta": 0.3145991005839671, "vas_contratacao": 0.0333532955810361, "bonus_nao_recebido": 0.008398431454952442, "fidelidade_resgate": 0.0148229395902699, "sem_correspondencia": 0.2216091331848118}, "confidence": 0.36336160146044644, "input_tokens": 70, "latency_ms": 18.08355800000072} +{"id": "g0145-beneficios_consulta-longo_contexto-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.10003349184989929, "plano_consulta": 0.37504899501800537, "desconto_retencao": 0.02418789267539978, "sem_correspondencia": 0.5007296204566956}, "confidence": 0.5007296204566956, "input_tokens": 76, "latency_ms": 15.565559999998868} +{"id": "g0145-beneficios_consulta-longo_contexto-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 188, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.19976731948771217, "beneficios_consulta": 0.406078960689912, "vas_contratacao": 0.01839716156574747, "sem_correspondencia": 0.3757565582566284}, "confidence": 0.406078960689912, "input_tokens": 72, "latency_ms": 14.962053000004971} +{"id": "g0145-beneficios_consulta-longo_contexto-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 186, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.020586250848362707, "bonus_nao_recebido": 0.005606685435188768, "beneficios_consulta": 0.6207757742518281, "vas_contratacao": 0.012295426167250685, "atendimento_humano": 0.025322620438773306, "conta_vencimento": 0.002995603790400269, "marketplace_compra": 0.016288353524633863, "plano_consulta": 0.19402547650473415, "fidelidade_pontos": 0.01421059702474207, "desconto_retencao": 0.003145899234147165, "fidelidade_resgate": 0.00654897482159859, "sem_correspondencia": 0.07819833795834033}, "confidence": 0.6207757742518281, "input_tokens": 77, "latency_ms": 23.661230000016076} +{"id": "g0145-beneficios_consulta-longo_contexto-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.025936511539794874, "plano_consulta": 0.0926011923473921, "fidelidade_pontos": 0.013571847776005643, "parceiros_ofertas": 0.13103921339223534, "internet_problema_conexao": 0.04391687238638792, "fidelidade_resgate": 0.00803471799468724, "beneficios_consulta": 0.47914831469392066, "internet_pacote_adicional": 0.0353959080953382, "bonus_nao_recebido": 0.007342614956246916, "vas_contratacao": 0.006622551752265703, "conta_debito_automatico_digital": 0.0026753073729603783, "desconto_retencao": 0.003801267020461481, "atendimento_humano": 0.0642084833622363, "seguranca_fraude": 0.00885961086468945, "recarga_nao_creditada": 0.002221042692901751, "sem_correspondencia": 0.07462454375247603}, "confidence": 0.47914831469392066, "input_tokens": 72, "latency_ms": 31.798575999999912} +{"id": "g0145-beneficios_consulta-longo_contexto-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["vas_contratacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 197, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.028648300678358943, "beneficios_consulta": 0.5968711705414428, "plano_consulta": 0.24860985955849918, "sem_correspondencia": 0.12587066922169912}, "confidence": 0.5968711705414428, "input_tokens": 75, "latency_ms": 15.117050000014842} +{"id": "g0149-desconto_retencao-erros_digitacao-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.010604558206404276, "fidelidade_resgate": 0.023061066200124984, "vas_contratacao": 0.020603143946549423, "plano_troca": 0.03827877232186316, "suporte_configuracao": 0.02035169989717873, "internet_problema_conexao": 0.020178762613291254, "conta_segunda_via": 0.05387784012573488, "fidelidade_pontos": 0.06082211631770655, "bonus_nao_recebido": 0.02242419803966755, "negociacao_religacao": 0.008083753054406173, "beneficios_consulta": 0.08231188119233743, "vas_consulta": 0.1270671450168998, "desconto_retencao": 0.3514590161896967, "conta_contestacao": 0.04166177167416092, "cancelamento_linha": 0.015423696974167036, "sem_correspondencia": 0.10379057822981111}, "confidence": 0.3514590161896967, "input_tokens": 46, "latency_ms": 30.766332000013108} +{"id": "g0149-desconto_retencao-erros_digitacao-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.24122553083027923, "plano_troca": 0.08912201964469603, "desconto_retencao": 0.3788389281524947, "fidelidade_resgate": 0.049261935413174564, "cancelamento_linha": 0.013045953736724222, "negociacao_divida": 0.020191725154466496, "fidelidade_pontos": 0.07305735210152747, "sem_correspondencia": 0.1352565549666373}, "confidence": 0.3788389281524947, "input_tokens": 45, "latency_ms": 16.834120999988045} +{"id": "g0149-desconto_retencao-erros_digitacao-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.21843795381657743, "negociacao_divida": 0.02194153544358931, "plano_troca": 0.046559114352230986, "desconto_retencao": 0.37983548862192024, "cancelamento_linha": 0.00963583891131409, "beneficios_consulta": 0.098575376263932, "fidelidade_resgate": 0.041097660357488776, "sem_correspondencia": 0.18391703223294717}, "confidence": 0.37983548862192024, "input_tokens": 53, "latency_ms": 16.651397999993378} +{"id": "g0149-desconto_retencao-erros_digitacao-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0313094406153655, "plano_troca": 0.046824443910924926, "desconto_retencao": 0.24302345423764193, "sem_correspondencia": 0.6788426612360676}, "confidence": 0.6788426612360676, "input_tokens": 49, "latency_ms": 15.34366699999623} +{"id": "g0149-desconto_retencao-erros_digitacao-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.026329702636883077, "marketplace_pedido": 0.08421483914333097, "desconto_retencao": 0.25745219843420486, "plano_troca": 0.023342369896037628, "recarga_realizar": 0.00902381196650241, "seguranca_fraude": 0.03163093060524951, "internet_problema_conexao": 0.06532293774091107, "conta_pagamento_confirmacao": 0.05168190769358326, "fidelidade_pontos": 0.09433111860300852, "bonus_nao_recebido": 0.01688362341315358, "suporte_configuracao": 0.03215131642424663, "cancelamento_linha": 0.0046017790803342664, "conta_vencimento": 0.009707389720354542, "beneficios_consulta": 0.11167217415232415, "fidelidade_resgate": 0.0402343808005755, "sem_correspondencia": 0.14141951968930006}, "confidence": 0.25745219843420486, "input_tokens": 46, "latency_ms": 29.886779999998225} +{"id": "g0149-desconto_retencao-erros_digitacao-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"negociacao_divida": 0.16351372410915058, "desconto_retencao": 0.09940427044319383, "fidelidade_resgate": 0.054273718457503214, "parceiros_ofertas": 0.12516346885647886, "cancelamento_linha": 0.0042365771842454, "internet_consumo": 0.04583557064281918, "recarga_nao_creditada": 0.003266576991771287, "beneficios_consulta": 0.2099341206399144, "fidelidade_pontos": 0.07473382539966128, "bonus_nao_recebido": 0.01295779584592305, "plano_troca": 0.03852199486499965, "sem_correspondencia": 0.16815835656433928}, "confidence": 0.2099341206399144, "input_tokens": 40, "latency_ms": 21.972000999994634} +{"id": "g0149-desconto_retencao-erros_digitacao-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.6024043672234634, "plano_troca": 0.030757425925832724, "cancelamento_linha": 0.028125597687914925, "sem_correspondencia": 0.338712609162789}, "confidence": 0.6024043672234634, "input_tokens": 43, "latency_ms": 15.321860999989667} +{"id": "g0149-desconto_retencao-erros_digitacao-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 90, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.5851111531932329, "plano_troca": 0.04589545820811771, "cancelamento_linha": 0.02887801326375109, "sem_correspondencia": 0.3401153753348983}, "confidence": 0.5851111531932329, "input_tokens": 51, "latency_ms": 14.895555999999033} +{"id": "g0149-desconto_retencao-erros_digitacao-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.11250058268195362, "desconto_retencao": 0.46199168550244796, "cancelamento_linha": 0.026374805030883717, "sem_correspondencia": 0.39913292678471474}, "confidence": 0.46199168550244796, "input_tokens": 52, "latency_ms": 15.082223000007389} +{"id": "g0149-desconto_retencao-erros_digitacao-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.24957852855852802, "desconto_retencao": 0.08477451920726677, "fidelidade_resgate": 0.0403531914316197, "cancelamento_linha": 0.01003203107145527, "vas_consulta": 0.1173331551154398, "plano_troca": 0.029884601958167244, "fidelidade_pontos": 0.11683982980675456, "conta_debito_automatico_digital": 0.010492052283817695, "negociacao_divida": 0.018868726344347646, "suporte_configuracao": 0.037596953360639895, "bonus_nao_recebido": 0.017701851764566227, "sem_correspondencia": 0.26654455909739716}, "confidence": 0.26654455909739716, "input_tokens": 46, "latency_ms": 22.943376000000626} +{"id": "g0149-desconto_retencao-erros_digitacao-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.08513633918734688, "beneficios_consulta": 0.1920750292838668, "roaming_pacote": 0.003928768454020054, "cancelamento_linha": 0.008213259291201726, "portabilidade": 0.009593078880002368, "fidelidade_pontos": 0.12836423534205776, "plano_troca": 0.08107493829132283, "marketplace_compra": 0.05978730329282671, "negociacao_divida": 0.014557738808762849, "cadastro_atualizacao": 0.03374736388271772, "desconto_retencao": 0.08164776873073695, "conta_explicacao": 0.026001161000692975, "fidelidade_resgate": 0.03186766062658419, "conta_segunda_via": 0.03358236332458774, "conta_debito_automatico_digital": 0.007069288297187474, "sem_correspondencia": 0.20335370330608502}, "confidence": 0.20335370330608502, "input_tokens": 39, "latency_ms": 29.84217499999886} +{"id": "g0149-desconto_retencao-erros_digitacao-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.024837888406630423, "fidelidade_pontos": 0.15991332597509914, "beneficios_consulta": 0.15922729137368527, "desconto_retencao": 0.4648641627130457, "plano_troca": 0.031128641225208864, "fidelidade_resgate": 0.033022092776303164, "cancelamento_linha": 0.007556460786044337, "sem_correspondencia": 0.11945013674398308}, "confidence": 0.4648641627130457, "input_tokens": 47, "latency_ms": 16.7450419999966} +{"id": "g0151-desconto_retencao-emocional-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.037768961159862315, "conta_explicacao": 0.05134784588076073, "bonus_nao_recebido": 0.03509397540064639, "negociacao_divida": 0.016820021490622974, "fidelidade_pontos": 0.06056518293791547, "beneficios_consulta": 0.17371753392059228, "conta_debito_automatico_digital": 0.018596400147007038, "cancelamento_linha": 0.08388614167295645, "plano_troca": 0.015581194790247294, "desconto_retencao": 0.3956040265550212, "cadastro_atualizacao": 0.012781891433338091, "sem_correspondencia": 0.09823682461102978}, "confidence": 0.3956040265550212, "input_tokens": 60, "latency_ms": 24.358565} +{"id": "g0151-desconto_retencao-emocional-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.04766974648114727, "bonus_nao_recebido": 0.04137971295558081, "plano_troca": 0.04996833257576799, "beneficios_consulta": 0.1677544283561756, "cancelamento_linha": 0.004941805317621035, "negociacao_divida": 0.016801463616095916, "desconto_retencao": 0.15367347163038939, "roaming_pacote": 0.003898016916450756, "marketplace_compra": 0.055833936322603174, "fidelidade_pontos": 0.11000810678823963, "conta_pagamento_confirmacao": 0.03381034394760278, "sem_correspondencia": 0.31426063509232566}, "confidence": 0.31426063509232566, "input_tokens": 51, "latency_ms": 23.4807440000111} +{"id": "g0151-desconto_retencao-emocional-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.026406167806420737, "parceiros_ofertas": 0.17424935846080028, "beneficios_consulta": 0.1806964200809269, "desconto_retencao": 0.3116212651742825, "bonus_nao_recebido": 0.02241622746815303, "fidelidade_resgate": 0.03021378126942186, "roaming_duvida": 0.009333142610895857, "fidelidade_pontos": 0.03168364105983871, "plano_troca": 0.06810982978618502, "conta_contestacao": 0.024492817812906933, "cancelamento_linha": 0.012377552157857083, "sem_correspondencia": 0.10839979631231107}, "confidence": 0.3116212651742825, "input_tokens": 52, "latency_ms": 22.84400899998218} +{"id": "g0151-desconto_retencao-emocional-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_troca": 0.04991777192415986, "bonus_nao_recebido": 0.13824932142010157, "fidelidade_pontos": 0.09113776594684782, "cancelamento_linha": 0.00776307510071221, "desconto_retencao": 0.027884665603945973, "beneficios_consulta": 0.25238054743968347, "reclamacao_atendimento": 0.06388851937760649, "negociacao_divida": 0.010998355117176912, "recarga_realizar": 0.005232470058891051, "internet_pacote_adicional": 0.14848930988541081, "fidelidade_resgate": 0.033323466451935096, "sem_correspondencia": 0.17073473167352873}, "confidence": 0.25238054743968347, "input_tokens": 42, "latency_ms": 23.10113199999364} +{"id": "g0151-desconto_retencao-emocional-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.2482669019746391, "plano_troca": 0.034609870701919926, "beneficios_consulta": 0.14587701032680786, "cancelamento_linha": 0.009508698681300725, "negociacao_divida": 0.016305361687171015, "fidelidade_resgate": 0.03050623600818735, "desconto_retencao": 0.40258415390422897, "sem_correspondencia": 0.11234176671574504}, "confidence": 0.40258415390422897, "input_tokens": 57, "latency_ms": 17.011558999996623} +{"id": "g0151-desconto_retencao-emocional-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"vas_cancelamento": 0.04167331048914521, "beneficios_consulta": 0.15413580978415728, "bonus_nao_recebido": 0.061865583638340084, "desconto_retencao": 0.3366759450796614, "fidelidade_resgate": 0.02360522955288393, "conta_vencimento": 0.010770123552252759, "negociacao_divida": 0.012612499414128247, "marketplace_pedido": 0.041708313317115546, "fidelidade_pontos": 0.09646915734251177, "cancelamento_linha": 0.042077608798422005, "plano_troca": 0.02709834302867151, "sem_correspondencia": 0.15130807600271026}, "confidence": 0.3366759450796614, "input_tokens": 51, "latency_ms": 22.772669000005408} +{"id": "g0151-desconto_retencao-emocional-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.02418899952590977, "cancelamento_linha": 0.023951061504935565, "roaming_cobranca": 0.00574293696506626, "plano_troca": 0.023590589370593888, "fidelidade_pontos": 0.11646127167250477, "desconto_retencao": 0.3362599672349816, "suporte_sem_sinal": 0.11535821319509777, "beneficios_consulta": 0.1672055155602354, "negociacao_religacao": 0.009362921288774317, "fidelidade_resgate": 0.018612714822355603, "bonus_nao_recebido": 0.013195459970563156, "sem_correspondencia": 0.1460703488889819}, "confidence": 0.3362599672349816, "input_tokens": 51, "latency_ms": 23.113578999982565} +{"id": "g0151-desconto_retencao-emocional-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.11353553757560554, "roaming_pacote": 0.0032559132456859642, "vas_cancelamento": 0.007913607121077134, "conta_pagamento_confirmacao": 0.061028524835408035, "suporte_configuracao": 0.04308080645132284, "fidelidade_pontos": 0.05398871714442873, "fidelidade_resgate": 0.0179319939338379, "desconto_retencao": 0.28816428592693993, "beneficios_consulta": 0.191234855597239, "troca_numero": 0.001858151272864026, "roaming_cobranca": 0.005503671673568244, "negociacao_divida": 0.007688669903370841, "plano_troca": 0.00858782039944572, "cancelamento_linha": 0.011093208493988533, "seguranca_fraude": 0.02811226789207582, "sem_correspondencia": 0.15702196853314174}, "confidence": 0.28816428592693993, "input_tokens": 43, "latency_ms": 30.050082000002476} +{"id": "g0151-desconto_retencao-emocional-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.03588655604379831, "plano_troca": 0.03911484419969784, "desconto_retencao": 0.7018590595642442, "sem_correspondencia": 0.22313954019225962}, "confidence": 0.7018590595642442, "input_tokens": 48, "latency_ms": 15.063402000009773} +{"id": "g0151-desconto_retencao-emocional-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.612889057145352, "plano_troca": 0.02700195672923659, "cancelamento_linha": 0.02478168555332055, "sem_correspondencia": 0.3353273005720908}, "confidence": 0.612889057145352, "input_tokens": 52, "latency_ms": 14.806203000006235} +{"id": "g0151-desconto_retencao-emocional-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.613070081020949, "plano_troca": 0.03356993627199796, "cancelamento_linha": 0.028687397498984964, "sem_correspondencia": 0.3246725852080682}, "confidence": 0.613070081020949, "input_tokens": 44, "latency_ms": 14.835368000007065} +{"id": "g0151-desconto_retencao-emocional-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.03233971068199778, "plano_troca": 0.0266486107806701, "fidelidade_pontos": 0.082558028246168, "cancelamento_linha": 0.07780989244988208, "beneficios_consulta": 0.10670954714210788, "negociacao_divida": 0.009072666970877597, "desconto_retencao": 0.5678336609754084, "sem_correspondencia": 0.09702788275288812}, "confidence": 0.5678336609754084, "input_tokens": 46, "latency_ms": 15.968274000016436} +{"id": "g0152-desconto_retencao-longo_contexto-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 286, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.024346412504638964, "plano_troca": 0.04210044020149154, "desconto_retencao": 0.8570889564551345, "sem_correspondencia": 0.07646419083873499}, "confidence": 0.8570889564551345, "input_tokens": 106, "latency_ms": 15.406743999989203} +{"id": "g0152-desconto_retencao-longo_contexto-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 212, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"parceiros_ofertas": 0.07165113098141843, "roaming_cobranca": 0.002901331524272758, "negociacao_divida": 0.014040878055655284, "desconto_retencao": 0.3165736499396839, "bonus_nao_recebido": 0.024761104979329842, "fidelidade_pontos": 0.06769254809961892, "plano_nova_linha": 0.15884983554375343, "plano_troca": 0.0946716145562675, "fidelidade_resgate": 0.020587662254076138, "cancelamento_linha": 0.00691111758994974, "beneficios_consulta": 0.11664638679162263, "sem_correspondencia": 0.10471273968435148}, "confidence": 0.3165736499396839, "input_tokens": 84, "latency_ms": 23.78485300002353} +{"id": "g0152-desconto_retencao-longo_contexto-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.5946656146396704, "plano_troca": 0.023966440184341752, "cancelamento_linha": 0.021811164068578002, "sem_correspondencia": 0.3595567811074099}, "confidence": 0.5946656146396704, "input_tokens": 85, "latency_ms": 15.19587100000308} +{"id": "g0152-desconto_retencao-longo_contexto-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.02385668571720464, "desconto_retencao": 0.7520997300118288, "cancelamento_linha": 0.015973207996093988, "sem_correspondencia": 0.20807037627487254}, "confidence": 0.7520997300118288, "input_tokens": 90, "latency_ms": 15.07899900002485} +{"id": "g0152-desconto_retencao-longo_contexto-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.09298573737451882, "beneficios_consulta": 0.27659399218930836, "bonus_nao_recebido": 0.081506575320596, "atendimento_humano": 0.03849933049406536, "troca_numero": 0.0025885185139236486, "negociacao_divida": 0.012725968328685399, "cancelamento_linha": 0.0157391136054592, "fidelidade_resgate": 0.02993100979140526, "internet_consumo": 0.06857553347958593, "plano_troca": 0.21833334084755454, "internet_problema_conexao": 0.005526263912598823, "sem_correspondencia": 0.15699461614229862}, "confidence": 0.27659399218930836, "input_tokens": 68, "latency_ms": 22.882923000025812} +{"id": "g0152-desconto_retencao-longo_contexto-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 135, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.04057473139184306, "negociacao_divida": 0.010456698488942507, "beneficios_consulta": 0.09895752682257093, "desconto_retencao": 0.1314327063250009, "fidelidade_pontos": 0.05190708633546433, "plano_troca": 0.040602194230721214, "cancelamento_linha": 0.513736344738297, "sem_correspondencia": 0.11233271166716009}, "confidence": 0.513736344738297, "input_tokens": 61, "latency_ms": 17.012578999981542} +{"id": "g0152-desconto_retencao-longo_contexto-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.5878816355751216, "plano_troca": 0.23151865172650665, "cancelamento_linha": 0.012596227115891675, "sem_correspondencia": 0.16800348558248002}, "confidence": 0.5878816355751216, "input_tokens": 58, "latency_ms": 15.19828300001791} +{"id": "g0152-desconto_retencao-longo_contexto-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 161, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.15929841098555964, "plano_troca": 0.06322777506812569, "beneficios_consulta": 0.12217358209839396, "cancelamento_linha": 0.009746090872067618, "desconto_retencao": 0.5035264083566668, "fidelidade_resgate": 0.021676459225880327, "negociacao_divida": 0.01384694087680209, "sem_correspondencia": 0.1065043325165038}, "confidence": 0.5035264083566668, "input_tokens": 72, "latency_ms": 17.38519399998495} +{"id": "g0152-desconto_retencao-longo_contexto-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0931034579391371, "negociacao_divida": 0.013450749857340233, "fidelidade_pontos": 0.04349676353701851, "beneficios_consulta": 0.12071011788790674, "desconto_retencao": 0.6126987629082398, "fidelidade_resgate": 0.016458515859566918, "cancelamento_linha": 0.012910438383400773, "sem_correspondencia": 0.08717119362738997}, "confidence": 0.6126987629082398, "input_tokens": 53, "latency_ms": 16.3133490000007} +{"id": "g0152-desconto_retencao-longo_contexto-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 138, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.02694191225459659, "desconto_retencao": 0.4759418636376989, "negociacao_divida": 0.020353146357338103, "beneficios_consulta": 0.15962110849845965, "plano_troca": 0.05985330750314076, "fidelidade_resgate": 0.0399128208369494, "fidelidade_pontos": 0.032945001090010556, "sem_correspondencia": 0.18443083982180605}, "confidence": 0.4759418636376989, "input_tokens": 63, "latency_ms": 16.555245999995805} +{"id": "g0152-desconto_retencao-longo_contexto-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0942778703992607, "cancelamento_linha": 0.027836316578223552, "desconto_retencao": 0.7484578824844009, "sem_correspondencia": 0.12942793053811477}, "confidence": 0.7484578824844009, "input_tokens": 74, "latency_ms": 15.124447999994572} +{"id": "g0152-desconto_retencao-longo_contexto-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 130, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.07472719530490023, "desconto_retencao": 0.39562188072584126, "cancelamento_linha": 0.03214142591288037, "sem_correspondencia": 0.4975094980563781}, "confidence": 0.4975094980563781, "input_tokens": 64, "latency_ms": 14.872158000002855} +{"id": "g0155-fidelidade_pontos-informal_abreviado-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.06289221134783594, "desconto_retencao": 0.002995542149791531, "conta_vencimento": 0.00226155614322171, "bonus_nao_recebido": 0.0015030718135661731, "recarga_saldo": 0.012289155792495466, "negociacao_religacao": 0.005685198860822424, "parceiros_ofertas": 0.05474480057353534, "fidelidade_pontos": 0.6706887853996527, "fidelidade_resgate": 0.013123136503553665, "portabilidade": 0.003982660692302867, "seguranca_perda_roubo": 0.004231964095607677, "plano_troca": 0.0701761073105858, "negociacao_divida": 0.009301961086659372, "suporte_configuracao": 0.009148678434550755, "marketplace_pedido": 0.013969031623908069, "sem_correspondencia": 0.06300613817191054}, "confidence": 0.6706887853996527, "input_tokens": 68, "latency_ms": 30.401221999994732} +{"id": "g0155-fidelidade_pontos-informal_abreviado-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.4274566697941906, "fidelidade_resgate": 0.022915072354980463, "desconto_retencao": 0.011828389751807772, "bonus_nao_recebido": 0.03132018394417752, "beneficios_consulta": 0.18719103618577249, "recarga_saldo": 0.01218290885976296, "conta_vencimento": 0.01967077855572662, "sem_correspondencia": 0.28743496055358153}, "confidence": 0.4274566697941906, "input_tokens": 52, "latency_ms": 16.772000999992542} +{"id": "g0155-fidelidade_pontos-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.10315153171392911, "recarga_saldo": 0.04921910264236279, "beneficios_consulta": 0.167765831513377, "sem_correspondencia": 0.6798635341303311}, "confidence": 0.6798635341303311, "input_tokens": 59, "latency_ms": 15.235087999997177} +{"id": "g0155-fidelidade_pontos-informal_abreviado-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.017141192653749113, "bonus_nao_recebido": 0.018185207205671086, "reclamacao_atendimento": 0.025183698305120884, "troca_numero": 0.0023868211582984858, "plano_troca": 0.0059217992297502554, "desconto_retencao": 0.0030953902887700777, "recarga_saldo": 0.0517627340049611, "beneficios_consulta": 0.06274693958914218, "internet_consumo": 0.009964446399323798, "cancelamento_linha": 0.0010729249024159081, "fidelidade_pontos": 0.7089900342921241, "sem_correspondencia": 0.09354881197067297}, "confidence": 0.7089900342921241, "input_tokens": 57, "latency_ms": 22.613785999993752} +{"id": "g0155-fidelidade_pontos-informal_abreviado-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.003263475839808461, "bonus_nao_recebido": 0.00802966207452809, "roaming_duvida": 0.007956131363277354, "fidelidade_pontos": 0.7900704743317493, "fidelidade_resgate": 0.010792403484413494, "desconto_retencao": 0.0024505250627292613, "beneficios_consulta": 0.07646999509922928, "sem_correspondencia": 0.10096733274426482}, "confidence": 0.7900704743317493, "input_tokens": 56, "latency_ms": 16.967795999988766} +{"id": "g0155-fidelidade_pontos-informal_abreviado-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_configuracao": 0.022235462370670863, "bonus_nao_recebido": 0.008586749194891942, "conta_explicacao": 0.0230153649959984, "vas_cancelamento": 0.0028352816544956186, "beneficios_consulta": 0.07482793784944027, "fidelidade_pontos": 0.6757764168592729, "roaming_pacote": 0.0024570778129037758, "suporte_chip_esim": 0.004140579475239035, "desconto_retencao": 0.01046192357778213, "seguranca_perda_roubo": 0.006586502371106721, "cadastro_atualizacao": 0.029007018086600177, "roaming_cobranca": 0.0030206870392797784, "fidelidade_resgate": 0.020613735339686374, "conta_segunda_via": 0.012830891748771198, "recarga_saldo": 0.008855583859615032, "sem_correspondencia": 0.09474878776424578}, "confidence": 0.6757764168592729, "input_tokens": 57, "latency_ms": 31.877336000007972} +{"id": "g0155-fidelidade_pontos-informal_abreviado-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"cancelamento_linha": 0.001553186131591618, "troca_numero": 0.0012849727914779334, "bonus_nao_recebido": 0.005497231263376496, "conta_vencimento": 0.002720716699227808, "fidelidade_pontos": 0.6988628653105483, "suporte_sem_sinal": 0.046882809190883494, "recarga_saldo": 0.00847592501967057, "seguranca_perda_roubo": 0.005837040144329335, "reclamacao_atendimento": 0.032742705882257674, "beneficios_consulta": 0.10674231723109459, "desconto_retencao": 0.005325738917877083, "vas_cancelamento": 0.001874731543642897, "negociacao_divida": 0.002602526739758301, "negociacao_religacao": 0.002459205272916815, "fidelidade_resgate": 0.01233552142749469, "sem_correspondencia": 0.06480250643385238}, "confidence": 0.6988628653105483, "input_tokens": 63, "latency_ms": 30.801593000006733} +{"id": "g0155-fidelidade_pontos-informal_abreviado-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.002515603242575295, "fidelidade_resgate": 0.01076636808226399, "roaming_pacote": 0.0025236780426185507, "desconto_retencao": 0.003129309699113907, "beneficios_consulta": 0.0881979295564023, "fidelidade_pontos": 0.7581019862239757, "bonus_nao_recebido": 0.0031993973150483096, "sem_correspondencia": 0.1315657278380019}, "confidence": 0.7581019862239757, "input_tokens": 59, "latency_ms": 17.12409400002457} +{"id": "g0155-fidelidade_pontos-informal_abreviado-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.035706429875498345, "recarga_saldo": 0.05779755731379485, "fidelidade_resgate": 0.01926517629775756, "recarga_realizar": 0.008810801234599921, "desconto_retencao": 0.008516311455153417, "fidelidade_pontos": 0.5662438146864516, "beneficios_consulta": 0.1392403213849592, "sem_correspondencia": 0.1644195877517852}, "confidence": 0.5662438146864516, "input_tokens": 60, "latency_ms": 17.227431999998544} +{"id": "g0155-fidelidade_pontos-informal_abreviado-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.009674347684908617, "internet_problema_conexao": 0.009323483987485623, "recarga_saldo": 0.007744188964104506, "beneficios_consulta": 0.04289759624135338, "troca_numero": 0.0018711167071344533, "plano_troca": 0.0026252411286137533, "suporte_sem_sinal": 0.060201962047929776, "desconto_retencao": 0.004875844221112093, "plano_nova_linha": 0.0034386233977845297, "fidelidade_pontos": 0.7841814710830137, "negociacao_religacao": 0.0016417189023872486, "roaming_pacote": 0.001281999141565231, "vas_cancelamento": 0.0010918655500741358, "fidelidade_resgate": 0.006131838971923443, "suporte_chip_esim": 0.0015491464797099269, "sem_correspondencia": 0.061469555490899594}, "confidence": 0.7841814710830137, "input_tokens": 57, "latency_ms": 30.472717000009197} +{"id": "g0155-fidelidade_pontos-informal_abreviado-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.006311482771014902, "internet_pacote_adicional": 0.07192378729652947, "vas_contratacao": 0.008026431680657998, "desconto_retencao": 0.007684884051634598, "fidelidade_resgate": 0.009582891385344638, "conta_debito_automatico_digital": 0.0017219044918017209, "fidelidade_pontos": 0.6480659982096486, "beneficios_consulta": 0.13411652097239912, "recarga_saldo": 0.003914789020963088, "roaming_cobranca": 0.0019168662652717797, "bonus_nao_recebido": 0.005626168171429105, "sem_correspondencia": 0.1011082756833049}, "confidence": 0.6480659982096486, "input_tokens": 54, "latency_ms": 24.652074999977458} +{"id": "g0155-fidelidade_pontos-informal_abreviado-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_contestacao": 0.020114971095315744, "recarga_saldo": 0.005821078483659577, "recarga_nao_creditada": 0.0020735317138947888, "bonus_nao_recebido": 0.007550242736478826, "plano_nova_linha": 0.010544557935399157, "vas_cancelamento": 0.0019933318026193283, "fidelidade_resgate": 0.012883694695471544, "beneficios_consulta": 0.08195758517460859, "desconto_retencao": 0.003396477278688134, "suporte_chip_esim": 0.001477702503929049, "fidelidade_pontos": 0.7458723102352248, "sem_correspondencia": 0.10631451634471041}, "confidence": 0.7458723102352248, "input_tokens": 59, "latency_ms": 23.902413999991268} +{"id": "g0159-fidelidade_pontos-longo_contexto-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"internet_pacote_adicional": 0.02032805337846365, "conta_explicacao": 0.02897107935153562, "recarga_realizar": 0.003568232707083915, "fidelidade_resgate": 0.01630864748069872, "recarga_saldo": 0.021959788354391618, "negociacao_divida": 0.004106415645057575, "bonus_nao_recebido": 0.0033027962137275307, "seguranca_fraude": 0.004637623907914301, "beneficios_consulta": 0.08411815446379498, "desconto_retencao": 0.0027526897850537356, "fidelidade_pontos": 0.7336972133907699, "sem_correspondencia": 0.07624930532150852}, "confidence": 0.7336972133907699, "input_tokens": 107, "latency_ms": 27.00436400002104} +{"id": "g0159-fidelidade_pontos-longo_contexto-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.051509267447051074, "fidelidade_pontos": 0.7995747133875587, "desconto_retencao": 0.005868058946798726, "plano_consulta": 0.04543726747260657, "fidelidade_resgate": 0.013729360645064595, "bonus_nao_recebido": 0.004248410676991731, "recarga_saldo": 0.004564808911177964, "sem_correspondencia": 0.07506811251275063}, "confidence": 0.7995747133875587, "input_tokens": 82, "latency_ms": 18.45143299999563} +{"id": "g0159-fidelidade_pontos-longo_contexto-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 200, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.003906727297361855, "desconto_retencao": 0.004035817453587683, "vas_contratacao": 0.007545582939574146, "fidelidade_resgate": 0.012248769385392634, "bonus_nao_recebido": 0.007580830705006378, "beneficios_consulta": 0.07933335740212348, "fidelidade_pontos": 0.7701920260160342, "sem_correspondencia": 0.11515688880091968}, "confidence": 0.7701920260160342, "input_tokens": 82, "latency_ms": 18.293405999997958} +{"id": "g0159-fidelidade_pontos-longo_contexto-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 198, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.011801954571775039, "recarga_saldo": 0.015327640154373857, "suporte_sem_sinal": 0.03112618495064772, "seguranca_fraude": 0.006474873633543659, "fidelidade_pontos": 0.8262891322461441, "internet_pacote_adicional": 0.011983459100294412, "roaming_pacote": 0.0013928344957401682, "desconto_retencao": 0.0032441947263258256, "cancelamento_linha": 0.0010306602529893093, "beneficios_consulta": 0.031668257539693725, "fidelidade_resgate": 0.011200826817207056, "sem_correspondencia": 0.04845998151126517}, "confidence": 0.8262891322461441, "input_tokens": 82, "latency_ms": 24.696973999994043} +{"id": "g0159-fidelidade_pontos-longo_contexto-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.06658317699027896, "fidelidade_pontos": 0.753994646404893, "vas_consulta": 0.03465237382370809, "troca_numero": 0.0011154092838918548, "conta_segunda_via": 0.001975953742271191, "fidelidade_resgate": 0.017128299474843386, "cancelamento_linha": 0.0008165786950582258, "plano_troca": 0.003216598681614858, "suporte_sem_sinal": 0.038914776829710646, "conta_debito_automatico_digital": 0.0009684663600766934, "recarga_realizar": 0.001240262980641182, "recarga_saldo": 0.010108405628354288, "desconto_retencao": 0.0034529357742965686, "bonus_nao_recebido": 0.0014141120486915524, "roaming_cobranca": 0.0018758352766562075, "sem_correspondencia": 0.06254216800501329}, "confidence": 0.753994646404893, "input_tokens": 84, "latency_ms": 32.07997300000898} +{"id": "g0159-fidelidade_pontos-longo_contexto-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 97, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.07537456646609386, "bonus_nao_recebido": 0.003520363962689713, "fidelidade_resgate": 0.008313647520727946, "suporte_sem_sinal": 0.019438501562849105, "fidelidade_pontos": 0.832998817144304, "recarga_saldo": 0.009938865959048523, "desconto_retencao": 0.0016786685545942858, "sem_correspondencia": 0.04873656882969255}, "confidence": 0.832998817144304, "input_tokens": 97, "latency_ms": 20.549380000005613} +{"id": "g0159-fidelidade_pontos-longo_contexto-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 201, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.005422567515863747, "fidelidade_pontos": 0.873735313936397, "recarga_saldo": 0.023588661247236933, "sem_correspondencia": 0.09725345730050232}, "confidence": 0.873735313936397, "input_tokens": 82, "latency_ms": 15.27575200000797} +{"id": "g0159-fidelidade_pontos-longo_contexto-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.8415289780257772, "fidelidade_resgate": 0.008988159348731067, "recarga_saldo": 0.01584487344945822, "sem_correspondencia": 0.1336379891760335}, "confidence": 0.8415289780257772, "input_tokens": 91, "latency_ms": 15.610393000002887} +{"id": "g0159-fidelidade_pontos-longo_contexto-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 233, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.003260623969898784, "fidelidade_resgate": 0.008916758496193382, "fidelidade_pontos": 0.7827602242166998, "bonus_nao_recebido": 0.005664043317211536, "seguranca_fraude": 0.00667017060314868, "beneficios_consulta": 0.09743438929756597, "recarga_saldo": 0.011995617645075613, "sem_correspondencia": 0.08329817245420622}, "confidence": 0.7827602242166998, "input_tokens": 93, "latency_ms": 19.54499100000362} +{"id": "g0159-fidelidade_pontos-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 208, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.08433245248097855, "recarga_saldo": 0.07880680380473738, "beneficios_consulta": 0.2018986523434319, "sem_correspondencia": 0.6349620913708521}, "confidence": 0.6349620913708521, "input_tokens": 87, "latency_ms": 14.78152599997884} +{"id": "g0159-fidelidade_pontos-longo_contexto-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.08845003163414153, "bonus_nao_recebido": 0.01579495743910679, "recarga_saldo": 0.1989486414684585, "fidelidade_resgate": 0.09133506042390277, "desconto_retencao": 0.006946812552043355, "beneficios_consulta": 0.28138641204316794, "negociacao_divida": 0.011075855500970263, "sem_correspondencia": 0.30606222893820884}, "confidence": 0.30606222893820884, "input_tokens": 83, "latency_ms": 19.13055800000052} +{"id": "g0159-fidelidade_pontos-longo_contexto-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.010040997041266556, "fidelidade_resgate": 0.0063045366407968985, "fidelidade_pontos": 0.8671492514277239, "sem_correspondencia": 0.1165052148902126}, "confidence": 0.8671492514277239, "input_tokens": 96, "latency_ms": 15.317353000000367} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.013723961571437973, "beneficios_consulta": 0.11769080639120649, "vas_contratacao": 0.007482608160293484, "fidelidade_resgate": 0.010614118709670599, "fidelidade_pontos": 0.660653123318053, "cancelamento_linha": 0.001859307482198611, "bonus_nao_recebido": 0.0032020391496153226, "desconto_retencao": 0.0060392726896134254, "recarga_nao_creditada": 0.0011578163868715308, "conta_debito_automatico_digital": 0.0032626866491414245, "recarga_saldo": 0.002104265833856203, "roaming_cobranca": 0.0029030449909060417, "conta_vencimento": 0.003539971443551421, "marketplace_pedido": 0.030435462848799402, "marketplace_compra": 0.02425199626395254, "sem_correspondencia": 0.11107951811083246}, "confidence": 0.660653123318053, "input_tokens": 47, "latency_ms": 29.998220999999603} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.006705177708239114, "fidelidade_resgate": 0.011037360482328843, "fidelidade_pontos": 0.5887734679559415, "plano_troca": 0.24265884485837708, "conta_debito_automatico_digital": 0.002758999489362719, "recarga_saldo": 0.00180194974490458, "suporte_chip_esim": 0.0028735367951244354, "negociacao_divida": 0.005995405623620664, "bonus_nao_recebido": 0.0019697690609936716, "internet_pacote_adicional": 0.02782206137881465, "beneficios_consulta": 0.06643958897365329, "sem_correspondencia": 0.041163837928639466}, "confidence": 0.5887734679559415, "input_tokens": 46, "latency_ms": 23.614388999988023} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.06795338731128873, "recarga_saldo": 0.013541181018795288, "desconto_retencao": 0.011721598311930847, "bonus_nao_recebido": 0.018302077938860597, "marketplace_pedido": 0.01667042309428816, "fidelidade_resgate": 0.10686040968244177, "fidelidade_pontos": 0.6917841031714558, "sem_correspondencia": 0.07316681947093884}, "confidence": 0.6917841031714558, "input_tokens": 43, "latency_ms": 16.696131999992758} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.010005285008798156, "vas_consulta": 0.04920669261085174, "plano_consulta": 0.0680583490336818, "conta_segunda_via": 0.042412504455045553, "reclamacao_atendimento": 0.03787614023807426, "seguranca_perda_roubo": 0.012536872149126436, "fidelidade_resgate": 0.017542280215904395, "recarga_saldo": 0.012351009034665746, "bonus_nao_recebido": 0.005883542341451295, "troca_numero": 0.004185189017594818, "parceiros_ofertas": 0.03718793010993877, "conta_contestacao": 0.02595852309381933, "beneficios_consulta": 0.07869600486313923, "fidelidade_pontos": 0.5084430563532676, "portabilidade": 0.005618006443562903, "sem_correspondencia": 0.08403861503107796}, "confidence": 0.5084430563532676, "input_tokens": 39, "latency_ms": 29.76423999999156} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.009302962658023113, "desconto_retencao": 0.014235696887929895, "fidelidade_pontos": 0.41048211241589966, "fidelidade_resgate": 0.016652122295015698, "bonus_nao_recebido": 0.03529374706832456, "beneficios_consulta": 0.30255258365117554, "vas_cancelamento": 0.012764669142334435, "sem_correspondencia": 0.1987161058812971}, "confidence": 0.41048211241589966, "input_tokens": 45, "latency_ms": 16.83429599998476} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate", "internet_pacote_adicional"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.05637517655454839, "fidelidade_pontos": 0.5899762003120214, "recarga_saldo": 0.09664563978680432, "sem_correspondencia": 0.2570029833466259}, "confidence": 0.5899762003120214, "input_tokens": 51, "latency_ms": 14.767341999998962} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["parceiros_ofertas"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"recarga_realizar": 0.0009856359622765713, "beneficios_consulta": 0.039714662594541074, "desconto_retencao": 0.0031329199464928425, "cadastro_atualizacao": 0.026951636680872536, "internet_consumo": 0.007833248418324485, "bonus_nao_recebido": 0.0012860830854486815, "atendimento_humano": 0.010022885695843737, "conta_pagamento_confirmacao": 0.008642373132011551, "parceiros_ofertas": 0.4439403649360088, "fidelidade_pontos": 0.35727365713126963, "fidelidade_resgate": 0.0026607996793467383, "plano_consulta": 0.05690397250400897, "negociacao_religacao": 0.0008789498125020431, "recarga_saldo": 0.0012447799748194065, "internet_problema_conexao": 0.0009869146682391012, "sem_correspondencia": 0.03754111577799387}, "confidence": 0.4439403649360088, "input_tokens": 44, "latency_ms": 29.651760999996668} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.010477537113618415, "recarga_saldo": 0.007618300489029466, "fidelidade_pontos": 0.7090105295533412, "sem_correspondencia": 0.2728936328440109}, "confidence": 0.7090105295533412, "input_tokens": 34, "latency_ms": 14.845163000018147} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.5353109547421007, "fidelidade_pontos": 0.19709784217954163, "marketplace_compra": 0.020780050004606226, "sem_correspondencia": 0.24681115307375148}, "confidence": 0.5353109547421007, "input_tokens": 73, "latency_ms": 15.140118000005032} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.14193298593177914, "desconto_retencao": 0.004865690784833554, "suporte_sem_sinal": 0.04613923387543065, "fidelidade_pontos": 0.7111535853785255, "bonus_nao_recebido": 0.0022838105060195074, "recarga_saldo": 0.006980157054243854, "fidelidade_resgate": 0.00960453916761891, "sem_correspondencia": 0.07703999730154888}, "confidence": 0.7111535853785255, "input_tokens": 44, "latency_ms": 16.168933000017205} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate", "internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 144, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"reclamacao_atendimento": 0.02376230259905392, "fidelidade_resgate": 0.011953805636602704, "cadastro_atualizacao": 0.041560247760614295, "desconto_retencao": 0.005172811941635207, "fidelidade_pontos": 0.5675601989291595, "recarga_nao_creditada": 0.0010473147322950908, "beneficios_consulta": 0.22971238317572434, "plano_troca": 0.0063297595232729865, "conta_segunda_via": 0.009793443657178628, "bonus_nao_recebido": 0.002419668029771989, "vas_contratacao": 0.003580021225252534, "recarga_saldo": 0.003280666441338873, "suporte_sem_sinal": 0.03551704082824585, "cancelamento_linha": 0.0006114781750159172, "marketplace_compra": 0.0118599832686164, "sem_correspondencia": 0.04583887407622169}, "confidence": 0.5675601989291595, "input_tokens": 66, "latency_ms": 31.7347849999976} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.034005929267583807, "fidelidade_pontos": 0.7161188823364796, "fidelidade_resgate": 0.007577678761966155, "cadastro_atualizacao": 0.050084923174041396, "desconto_retencao": 0.006609025505173615, "negociacao_divida": 0.003857518601070306, "internet_problema_conexao": 0.01592832826348674, "beneficios_consulta": 0.06419401707030717, "negociacao_religacao": 0.0029840958728524505, "recarga_saldo": 0.0033726494772666174, "suporte_configuracao": 0.011944075284662795, "sem_correspondencia": 0.08332287638510938}, "confidence": 0.7161188823364796, "input_tokens": 43, "latency_ms": 23.37350899998114} +{"id": "g0162-fidelidade_resgate-informal_abreviado-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"marketplace_compra": 0.06606895611948989, "fidelidade_pontos": 0.20052919202637134, "desconto_retencao": 0.3038431468275834, "beneficios_consulta": 0.13446885622880872, "conta_segunda_via": 0.08002883359848925, "fidelidade_resgate": 0.04340825691351821, "bonus_nao_recebido": 0.012214442965311692, "sem_correspondencia": 0.15943831532042746}, "confidence": 0.3038431468275834, "input_tokens": 41, "latency_ms": 17.04788399999302} +{"id": "g0162-fidelidade_resgate-informal_abreviado-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.12504998920317775, "fidelidade_resgate": 0.6096988711979618, "marketplace_compra": 0.05364531471279326, "sem_correspondencia": 0.21160582488606713}, "confidence": 0.6096988711979618, "input_tokens": 49, "latency_ms": 15.015742000002774} +{"id": "g0162-fidelidade_resgate-informal_abreviado-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_consumo": 0.026169721475853572, "fidelidade_pontos": 0.2420592050599546, "suporte_sem_sinal": 0.09730848088073792, "fidelidade_resgate": 0.15012049926646892, "beneficios_consulta": 0.10701742947689605, "parceiros_ofertas": 0.023358412478539557, "conta_contestacao": 0.06620812527066679, "bonus_nao_recebido": 0.03492759971758052, "internet_problema_conexao": 0.11620217756520881, "marketplace_compra": 0.011954157813615017, "desconto_retencao": 0.009833167471920154, "sem_correspondencia": 0.11484102352255808}, "confidence": 0.2420592050599546, "input_tokens": 41, "latency_ms": 22.575238999991143} +{"id": "g0162-fidelidade_resgate-informal_abreviado-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.2551183374026604, "fidelidade_resgate": 0.24208330837544081, "marketplace_compra": 0.04757402411579314, "sem_correspondencia": 0.4552243301061057}, "confidence": 0.4552243301061057, "input_tokens": 45, "latency_ms": 14.786119000007147} +{"id": "g0162-fidelidade_resgate-informal_abreviado-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.012826601592845911, "fidelidade_pontos": 0.15276370106929005, "fidelidade_resgate": 0.22700167674764724, "marketplace_compra": 0.022783805660954733, "beneficios_consulta": 0.14417145273823928, "bonus_nao_recebido": 0.14250437035709715, "desconto_retencao": 0.020142634330840018, "sem_correspondencia": 0.2778057575030856}, "confidence": 0.2778057575030856, "input_tokens": 49, "latency_ms": 16.60131599999204} +{"id": "g0162-fidelidade_resgate-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.1326209543601263, "fidelidade_pontos": 0.34820072237780714, "troca_numero": 0.005279837398462043, "bonus_nao_recebido": 0.106134067053314, "negociacao_religacao": 0.013249637879564357, "marketplace_compra": 0.15180552796053362, "beneficios_consulta": 0.10458722228457452, "sem_correspondencia": 0.13812203068561804}, "confidence": 0.34820072237780714, "input_tokens": 40, "latency_ms": 15.840104000005795} +{"id": "g0162-fidelidade_resgate-informal_abreviado-06-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_consulta": 0.18559977075159967, "desconto_retencao": 0.019365561774346556, "suporte_sem_sinal": 0.10936551342473597, "negociacao_religacao": 0.007610989130647585, "fidelidade_pontos": 0.22200719609005345, "suporte_configuracao": 0.024729880986518526, "fidelidade_resgate": 0.2658390652538633, "bonus_nao_recebido": 0.006845543968036671, "marketplace_compra": 0.014273388052050893, "beneficios_consulta": 0.0626549783891327, "plano_troca": 0.009656908746520318, "sem_correspondencia": 0.07205120343249434}, "confidence": 0.2658390652538633, "input_tokens": 46, "latency_ms": 22.927541999990808} +{"id": "g0162-fidelidade_resgate-informal_abreviado-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.020570862823253686, "fidelidade_pontos": 0.10348168099245482, "fidelidade_resgate": 0.6992482506999276, "sem_correspondencia": 0.17669920548436388}, "confidence": 0.6992482506999276, "input_tokens": 43, "latency_ms": 15.084824000012986} +{"id": "g0162-fidelidade_resgate-informal_abreviado-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"marketplace_compra": 0.07201545631874012, "fidelidade_pontos": 0.6385155272594427, "fidelidade_resgate": 0.044335841802240594, "sem_correspondencia": 0.2451331746195765}, "confidence": 0.6385155272594427, "input_tokens": 43, "latency_ms": 14.832273999985546} +{"id": "g0162-fidelidade_resgate-informal_abreviado-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_contestacao": 0.04287727992083169, "desconto_retencao": 0.025202231892420966, "marketplace_compra": 0.05584812627857757, "fidelidade_resgate": 0.2953053760974147, "fidelidade_pontos": 0.16815220093602642, "plano_consulta": 0.0835440470483348, "vas_consulta": 0.05858146494736489, "roaming_cobranca": 0.005182041405407455, "recarga_realizar": 0.01012321019280346, "beneficios_consulta": 0.0870984285364137, "bonus_nao_recebido": 0.023378804707088585, "sem_correspondencia": 0.14470678803731574}, "confidence": 0.2953053760974147, "input_tokens": 43, "latency_ms": 21.95976000001565} +{"id": "g0162-fidelidade_resgate-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.1212293888359, "marketplace_compra": 0.040798884227117485, "fidelidade_pontos": 0.22337363847565161, "beneficios_consulta": 0.15824498368818765, "negociacao_divida": 0.016839265964509353, "bonus_nao_recebido": 0.25564143275914053, "negociacao_religacao": 0.012531998672325153, "sem_correspondencia": 0.1713404073771682}, "confidence": 0.25564143275914053, "input_tokens": 45, "latency_ms": 16.346937000008666} +{"id": "g0162-fidelidade_resgate-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_problema_conexao": 0.1002298079043593, "desconto_retencao": 0.01967473381990612, "atendimento_humano": 0.05816089715610741, "fidelidade_pontos": 0.32846120769966186, "marketplace_compra": 0.016171107843180613, "internet_pacote_adicional": 0.06360414196234265, "cadastro_atualizacao": 0.025899198026194184, "beneficios_consulta": 0.07828182200355302, "conta_vencimento": 0.00382690431876682, "roaming_pacote": 0.001955614060821835, "bonus_nao_recebido": 0.14565435561954304, "sem_correspondencia": 0.15808020958556315}, "confidence": 0.32846120769966186, "input_tokens": 51, "latency_ms": 22.78682900001172} +{"id": "g0165-fidelidade_resgate-emocional-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 125, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.006634269039444299, "conta_vencimento": 0.005406791915691113, "beneficios_consulta": 0.09208725572920626, "seguranca_fraude": 0.047705621460283225, "desconto_retencao": 0.01622120695248744, "conta_explicacao": 0.028815711480686387, "marketplace_compra": 0.02544404616050885, "fidelidade_pontos": 0.38530076303641875, "recarga_nao_creditada": 0.004809056037096472, "fidelidade_resgate": 0.03382143444404949, "internet_problema_conexao": 0.09595302680042904, "vas_contratacao": 0.01063633917212777, "marketplace_pedido": 0.030827781788430566, "bonus_nao_recebido": 0.020154536164594124, "negociacao_religacao": 0.013071337970437573, "sem_correspondencia": 0.18311082184810867}, "confidence": 0.38530076303641875, "input_tokens": 65, "latency_ms": 31.323119999996152} +{"id": "g0165-fidelidade_resgate-emocional-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.031542027445299374, "cadastro_atualizacao": 0.032370058946706255, "fidelidade_pontos": 0.30303918197805624, "marketplace_compra": 0.06263091800142134, "conta_vencimento": 0.007111721177933363, "beneficios_consulta": 0.07430343786629559, "fidelidade_resgate": 0.02529986171963706, "suporte_chip_esim": 0.09280423645403199, "atendimento_humano": 0.05878023792011263, "bonus_nao_recebido": 0.035876239061198925, "parceiros_ofertas": 0.07093799550263928, "sem_correspondencia": 0.20530408392666796}, "confidence": 0.30303918197805624, "input_tokens": 68, "latency_ms": 24.240790999982664} +{"id": "g0165-fidelidade_resgate-emocional-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.24924483779238146, "fidelidade_resgate": 0.06574270843648022, "desconto_retencao": 0.23230524252958018, "marketplace_compra": 0.03171291187539272, "fidelidade_pontos": 0.1021158392442584, "bonus_nao_recebido": 0.024414636081016454, "roaming_cobranca": 0.0051248492434395046, "sem_correspondencia": 0.2893389747974511}, "confidence": 0.2893389747974511, "input_tokens": 57, "latency_ms": 17.28816199999983} +{"id": "g0165-fidelidade_resgate-emocional-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.01861839736995873, "recarga_nao_creditada": 0.04650615051791392, "negociacao_divida": 0.008302244438559852, "bonus_nao_recebido": 0.012801852628398882, "beneficios_consulta": 0.08016563130708464, "conta_segunda_via": 0.012337204667653411, "vas_consulta": 0.10425725256251378, "conta_explicacao": 0.02366159241388071, "fidelidade_resgate": 0.24904418420525243, "marketplace_compra": 0.01944316165638363, "vas_cancelamento": 0.01186023065389565, "conta_debito_automatico_digital": 0.016562227325658308, "cancelamento_linha": 0.015912968897794765, "fidelidade_pontos": 0.2367109711857449, "suporte_chip_esim": 0.01420516654609859, "sem_correspondencia": 0.1296107636232078}, "confidence": 0.24904418420525243, "input_tokens": 60, "latency_ms": 32.75206200001435} +{"id": "g0165-fidelidade_resgate-emocional-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.14001239836215973, "fidelidade_resgate": 0.07252715528011322, "marketplace_compra": 0.07643371820449829, "sem_correspondencia": 0.7110267281532288}, "confidence": 0.7110267281532288, "input_tokens": 57, "latency_ms": 14.919603999999254} +{"id": "g0165-fidelidade_resgate-emocional-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.029809655950420077, "marketplace_compra": 0.05907857486597145, "fidelidade_pontos": 0.3984800074100304, "beneficios_consulta": 0.13363254872784175, "bonus_nao_recebido": 0.023553489426774633, "roaming_pacote": 0.0031140633653365065, "portabilidade": 0.009573676130785042, "conta_pagamento_confirmacao": 0.019951066838301307, "marketplace_pedido": 0.04028971285931148, "fidelidade_resgate": 0.01683852176151394, "vas_consulta": 0.11549735220034726, "sem_correspondencia": 0.1501813304633661}, "confidence": 0.3984800074100304, "input_tokens": 55, "latency_ms": 23.436463000024332} +{"id": "g0165-fidelidade_resgate-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.24680434719035804, "fidelidade_pontos": 0.05384400607296838, "roaming_cobranca": 0.015191994947016126, "beneficios_consulta": 0.23751244479818145, "roaming_pacote": 0.010327065594354248, "marketplace_compra": 0.06716631503029871, "desconto_retencao": 0.02315720036232174, "sem_correspondencia": 0.34599662600450126}, "confidence": 0.34599662600450126, "input_tokens": 55, "latency_ms": 16.80790800000409} +{"id": "g0165-fidelidade_resgate-emocional-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.17355522662902795, "plano_consulta": 0.10256051360507007, "fidelidade_pontos": 0.14967259893610285, "seguranca_fraude": 0.033543754657990976, "plano_nova_linha": 0.006219444850021847, "internet_consumo": 0.0207100661392958, "roaming_cobranca": 0.003373416868228564, "desconto_retencao": 0.3071327533954549, "bonus_nao_recebido": 0.05878471261240411, "marketplace_compra": 0.015396509452180669, "internet_problema_conexao": 0.014143491285692244, "sem_correspondencia": 0.11490751156852998}, "confidence": 0.3071327533954549, "input_tokens": 58, "latency_ms": 23.37904399999502} +{"id": "g0165-fidelidade_resgate-emocional-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.04561800914868644, "marketplace_compra": 0.06375523926651186, "fidelidade_pontos": 0.24910570315229125, "sem_correspondencia": 0.6415210484325105}, "confidence": 0.6415210484325105, "input_tokens": 55, "latency_ms": 15.137820999996165} +{"id": "g0165-fidelidade_resgate-emocional-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.19585940387740286, "marketplace_compra": 0.05345023090727799, "desconto_retencao": 0.02344104478836838, "beneficios_consulta": 0.21506941478751163, "bonus_nao_recebido": 0.02945168152042986, "fidelidade_resgate": 0.08623404865141249, "recarga_nao_creditada": 0.09634899419806148, "sem_correspondencia": 0.30014518126953527}, "confidence": 0.30014518126953527, "input_tokens": 55, "latency_ms": 17.05988899999511} +{"id": "g0165-fidelidade_resgate-emocional-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_vencimento": 0.005646423539244811, "roaming_duvida": 0.015976775727744332, "vas_cancelamento": 0.005906641590576163, "fidelidade_pontos": 0.3482687536545477, "beneficios_consulta": 0.13048397241573545, "marketplace_compra": 0.06211811416903811, "fidelidade_resgate": 0.017639935336987246, "bonus_nao_recebido": 0.030019170218495483, "roaming_cobranca": 0.007194460034642341, "recarga_realizar": 0.004859847570552516, "recarga_nao_creditada": 0.010094721984907127, "parceiros_ofertas": 0.10116303895849665, "seguranca_fraude": 0.11359885541273065, "desconto_retencao": 0.01494608567231211, "roaming_pacote": 0.006646731523434878, "sem_correspondencia": 0.12543647219055445}, "confidence": 0.3482687536545477, "input_tokens": 57, "latency_ms": 29.605000000003656} +{"id": "g0165-fidelidade_resgate-emocional-11-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.3718757426613783, "conta_explicacao": 0.028862465912213375, "suporte_configuracao": 0.026559113273746906, "suporte_sem_sinal": 0.0689452233686984, "conta_contestacao": 0.052696821698139044, "beneficios_consulta": 0.10384691027532335, "bonus_nao_recebido": 0.020411335454612715, "cancelamento_linha": 0.006137225002770952, "fidelidade_pontos": 0.15033769992579404, "vas_cancelamento": 0.005938957131767013, "negociacao_divida": 0.006774133244798206, "marketplace_compra": 0.03958494690115195, "vas_contratacao": 0.011014524198043546, "desconto_retencao": 0.014522588252435603, "fidelidade_resgate": 0.017659312566398733, "sem_correspondencia": 0.07483300013272791}, "confidence": 0.3718757426613783, "input_tokens": 64, "latency_ms": 31.398921999993945} +{"id": "g0166-fidelidade_resgate-longo_contexto-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.03997562169974197, "fidelidade_resgate": 0.5238539693620943, "fidelidade_pontos": 0.2697227657524369, "sem_correspondencia": 0.16644764318572677}, "confidence": 0.5238539693620943, "input_tokens": 67, "latency_ms": 15.154511999980969} +{"id": "g0166-fidelidade_resgate-longo_contexto-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.032208142664253904, "desconto_retencao": 0.25867704942257175, "fidelidade_pontos": 0.2172329691153911, "plano_troca": 0.23703264969343074, "beneficios_consulta": 0.09052716680365809, "conta_vencimento": 0.008288862627567352, "internet_problema_conexao": 0.010161755219382165, "fidelidade_resgate": 0.03982985232976871, "seguranca_fraude": 0.005606014581719263, "marketplace_compra": 0.00703362739126531, "vas_consulta": 0.04136978683877992, "sem_correspondencia": 0.05203212331221168}, "confidence": 0.25867704942257175, "input_tokens": 57, "latency_ms": 23.376751000000695} +{"id": "g0166-fidelidade_resgate-longo_contexto-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.41707874587412913, "fidelidade_resgate": 0.274800100171569, "marketplace_compra": 0.045741112403306736, "sem_correspondencia": 0.26238004155099515}, "confidence": 0.41707874587412913, "input_tokens": 53, "latency_ms": 14.877118000015344} +{"id": "g0166-fidelidade_resgate-longo_contexto-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"seguranca_fraude": 0.03681381439872355, "conta_segunda_via": 0.00582988423759053, "fidelidade_resgate": 0.2566985800305302, "marketplace_compra": 0.04213199042975152, "internet_problema_conexao": 0.07053695658521889, "reclamacao_atendimento": 0.06144760210875944, "desconto_retencao": 0.015578199265030394, "suporte_chip_esim": 0.05407500297245571, "beneficios_consulta": 0.06923937836236904, "vas_consulta": 0.03146836179197782, "seguranca_perda_roubo": 0.04524797598969923, "roaming_pacote": 0.0028599947850778407, "bonus_nao_recebido": 0.0101687349947285, "fidelidade_pontos": 0.1990135323201131, "conta_debito_automatico_digital": 0.004909060457213188, "sem_correspondencia": 0.09398093127076103}, "confidence": 0.2566985800305302, "input_tokens": 62, "latency_ms": 33.76090200001158} +{"id": "g0166-fidelidade_resgate-longo_contexto-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.21908264351820894, "marketplace_compra": 0.04482819985214322, "fidelidade_pontos": 0.5954244865944495, "sem_correspondencia": 0.14066467003519842}, "confidence": 0.5954244865944495, "input_tokens": 61, "latency_ms": 14.881123000009211} +{"id": "g0166-fidelidade_resgate-longo_contexto-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.22010809552105676, "marketplace_compra": 0.026914654750808873, "fidelidade_pontos": 0.5799671508738852, "sem_correspondencia": 0.17301009885424914}, "confidence": 0.5799671508738852, "input_tokens": 53, "latency_ms": 15.257542000000512} +{"id": "g0166-fidelidade_resgate-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.3220534783134806, "vas_consulta": 0.08857028627629421, "recarga_nao_creditada": 0.00826048426510385, "suporte_sem_sinal": 0.030845222668926617, "conta_segunda_via": 0.010438785477052464, "fidelidade_pontos": 0.21901975173275612, "beneficios_consulta": 0.09495378013702784, "internet_pacote_adicional": 0.09061272893825639, "negociacao_divida": 0.015473929073526715, "vas_cancelamento": 0.006928949030766984, "roaming_cobranca": 0.0022544866619771684, "bonus_nao_recebido": 0.027141142126220374, "marketplace_compra": 0.01592499842121025, "recarga_realizar": 0.005188870967928876, "portabilidade": 0.00670557455974467, "sem_correspondencia": 0.05562753134972689}, "confidence": 0.3220534783134806, "input_tokens": 62, "latency_ms": 30.91377300000886} +{"id": "g0166-fidelidade_resgate-longo_contexto-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"vas_cancelamento": 0.008473904631745605, "negociacao_divida": 0.008467139504700634, "roaming_pacote": 0.0020785834219221124, "fidelidade_resgate": 0.1359576257345468, "internet_consumo": 0.009107070790530379, "marketplace_compra": 0.30693613861141633, "desconto_retencao": 0.040088820390466746, "fidelidade_pontos": 0.3016338287288921, "bonus_nao_recebido": 0.026338133427450058, "beneficios_consulta": 0.07650310391193021, "cancelamento_linha": 0.005589282492579059, "recarga_nao_creditada": 0.0035214020622982693, "suporte_chip_esim": 0.0018053319870811229, "recarga_saldo": 0.008108544930479626, "vas_contratacao": 0.008158610037109099, "sem_correspondencia": 0.05723247933685181}, "confidence": 0.30693613861141633, "input_tokens": 49, "latency_ms": 30.536531999985073} +{"id": "g0166-fidelidade_resgate-longo_contexto-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.04037972569748555, "beneficios_consulta": 0.11673068342157217, "fidelidade_pontos": 0.19323709751097184, "marketplace_compra": 0.03775646565673102, "fidelidade_resgate": 0.3827862470059562, "vas_cancelamento": 0.02891213468396764, "bonus_nao_recebido": 0.0189192818024701, "sem_correspondencia": 0.18127836422084542}, "confidence": 0.3827862470059562, "input_tokens": 53, "latency_ms": 17.816495999994686} +{"id": "g0166-fidelidade_resgate-longo_contexto-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.019798421033418882, "beneficios_consulta": 0.10049292782111596, "vas_cancelamento": 0.012602008370377404, "marketplace_compra": 0.06904742353196, "bonus_nao_recebido": 0.010114893656350833, "conta_contestacao": 0.035835766503668945, "fidelidade_resgate": 0.4028410450576596, "fidelidade_pontos": 0.2091517518548882, "roaming_duvida": 0.007761736194996632, "recarga_realizar": 0.007518263320119567, "negociacao_religacao": 0.012703433127443858, "sem_correspondencia": 0.11213232952800008}, "confidence": 0.4028410450576596, "input_tokens": 55, "latency_ms": 23.641956999995273} +{"id": "g0166-fidelidade_resgate-longo_contexto-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_pacote_adicional": 0.04501744095599392, "recarga_nao_creditada": 0.00557489707021181, "roaming_cobranca": 0.0022317793773467647, "seguranca_perda_roubo": 0.05299865888532669, "fidelidade_resgate": 0.28420866848421644, "internet_consumo": 0.047925193776109064, "conta_contestacao": 0.02504410447759686, "bonus_nao_recebido": 0.015803013932341823, "beneficios_consulta": 0.12370189298575814, "suporte_configuracao": 0.011661961921766772, "marketplace_compra": 0.024808047746394755, "desconto_retencao": 0.01626237758944762, "fidelidade_pontos": 0.2629219735375751, "roaming_duvida": 0.0043749657686587015, "cancelamento_linha": 0.0043206366037948935, "sem_correspondencia": 0.0731443868874606}, "confidence": 0.28420866848421644, "input_tokens": 50, "latency_ms": 30.67186399999855} +{"id": "g0166-fidelidade_resgate-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"roaming_cobranca": 0.002501052574372213, "recarga_saldo": 0.018095962724294472, "desconto_retencao": 0.01149760560539738, "plano_consulta": 0.08147830525585253, "beneficios_consulta": 0.07863401630734328, "bonus_nao_recebido": 0.02661366763828982, "internet_pacote_adicional": 0.09397001575442265, "marketplace_compra": 0.020999351540812467, "fidelidade_pontos": 0.29578679834467686, "vas_contratacao": 0.009590127516526412, "conta_explicacao": 0.01642523335342439, "recarga_nao_creditada": 0.00855101366591525, "vas_consulta": 0.16008320469418913, "troca_numero": 0.05152943736353125, "recarga_realizar": 0.008632013584291578, "sem_correspondencia": 0.11561219407666032}, "confidence": 0.29578679834467686, "input_tokens": 62, "latency_ms": 30.793851999987965} +{"id": "g0172-bonus_nao_recebido-emocional-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0672692762797825, "fidelidade_pontos": 0.024020961689123092, "roaming_duvida": 0.004470736930845481, "bonus_nao_recebido": 0.7947017925849944, "recarga_nao_creditada": 0.002568018511167438, "desconto_retencao": 0.010256682075752033, "troca_numero": 0.00033200478468916163, "beneficios_consulta": 0.044739751395903776, "fidelidade_resgate": 0.00847136734952886, "roaming_pacote": 0.0020340046409165233, "recarga_realizar": 0.001036559629787699, "sem_correspondencia": 0.04009884412750905}, "confidence": 0.7947017925849944, "input_tokens": 46, "latency_ms": 22.737605000003214} +{"id": "g0172-bonus_nao_recebido-emocional-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.01804535483619595, "bonus_nao_recebido": 0.3287049568672287, "internet_pacote_adicional": 0.16703969426870005, "sem_correspondencia": 0.4862099940278753}, "confidence": 0.4862099940278753, "input_tokens": 44, "latency_ms": 16.967182999991337} +{"id": "g0172-bonus_nao_recebido-emocional-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.032842282572861196, "recarga_nao_creditada": 0.0663353882692984, "bonus_nao_recebido": 0.8202177377814547, "sem_correspondencia": 0.08060459137638575}, "confidence": 0.8202177377814547, "input_tokens": 49, "latency_ms": 15.5056049999871} +{"id": "g0172-bonus_nao_recebido-emocional-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.7077224819801774, "beneficios_consulta": 0.0726225359620363, "fidelidade_pontos": 0.005993662880693183, "internet_pacote_adicional": 0.14037142324899282, "fidelidade_resgate": 0.005661930409735565, "recarga_nao_creditada": 0.002241346465605739, "desconto_retencao": 0.008529445837624354, "sem_correspondencia": 0.05685717321513463}, "confidence": 0.7077224819801774, "input_tokens": 45, "latency_ms": 16.742643000014823} +{"id": "g0172-bonus_nao_recebido-emocional-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.017107612798200923, "portabilidade": 0.002951916438837141, "fidelidade_resgate": 0.010413844712674937, "seguranca_perda_roubo": 0.008421172099183874, "roaming_pacote": 0.0009030166820229017, "bonus_nao_recebido": 0.710861122078658, "fidelidade_pontos": 0.03899383411234197, "beneficios_consulta": 0.06337485245150816, "internet_consumo": 0.02363376983439722, "recarga_nao_creditada": 0.009412418728233628, "conta_explicacao": 0.01116415354331918, "parceiros_ofertas": 0.02013574285316557, "internet_pacote_adicional": 0.019061995016672006, "internet_problema_conexao": 0.01224162015072569, "negociacao_divida": 0.0038579410016346227, "sem_correspondencia": 0.047464987498424156}, "confidence": 0.710861122078658, "input_tokens": 44, "latency_ms": 29.306775999998536} +{"id": "g0172-bonus_nao_recebido-emocional-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.05220076110559187, "cadastro_atualizacao": 0.014440705182725559, "desconto_retencao": 0.011554430330370234, "roaming_cobranca": 0.0017276296994507801, "recarga_saldo": 0.010584048079293602, "fidelidade_resgate": 0.011613736952391233, "internet_pacote_adicional": 0.1378189783277561, "parceiros_ofertas": 0.05669431060729701, "recarga_realizar": 0.0058451677203960025, "cancelamento_linha": 0.003887966305993231, "bonus_nao_recebido": 0.5418583793619612, "recarga_nao_creditada": 0.006230994177016849, "conta_segunda_via": 0.007157648504562688, "beneficios_consulta": 0.07092194315310243, "conta_vencimento": 0.0033408168502123497, "sem_correspondencia": 0.06412248364187881}, "confidence": 0.5418583793619612, "input_tokens": 50, "latency_ms": 30.143511000005674} +{"id": "g0172-bonus_nao_recebido-emocional-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.016811916213205172, "recarga_nao_creditada": 0.012545301286845903, "bonus_nao_recebido": 0.9300759218149837, "sem_correspondencia": 0.040566860684965254}, "confidence": 0.9300759218149837, "input_tokens": 43, "latency_ms": 15.413283999976102} +{"id": "g0172-bonus_nao_recebido-emocional-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.04128042687552867, "beneficios_consulta": 0.061573186205791906, "roaming_cobranca": 0.0006531135420591079, "parceiros_ofertas": 0.014602683764200364, "bonus_nao_recebido": 0.821365789407244, "conta_segunda_via": 0.0017104110775239094, "recarga_nao_creditada": 0.0011966848043788517, "fidelidade_pontos": 0.004548876167774448, "internet_pacote_adicional": 0.012910627075913146, "fidelidade_resgate": 0.0033661432743224513, "desconto_retencao": 0.0028210939448408264, "sem_correspondencia": 0.033970963860422324}, "confidence": 0.821365789407244, "input_tokens": 47, "latency_ms": 22.829068999982383} +{"id": "g0172-bonus_nao_recebido-emocional-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.8918175485531358, "recarga_nao_creditada": 0.004011047443112628, "internet_pacote_adicional": 0.025300647462563115, "sem_correspondencia": 0.07887075654118854}, "confidence": 0.8918175485531358, "input_tokens": 46, "latency_ms": 16.40208199998483} +{"id": "g0172-bonus_nao_recebido-emocional-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 70, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"negociacao_divida": 0.009561374755688667, "parceiros_ofertas": 0.057678963821151515, "desconto_retencao": 0.011386990514039672, "troca_numero": 0.0006027094769445555, "plano_nova_linha": 0.004756491617426243, "reclamacao_atendimento": 0.06165022385059209, "atendimento_humano": 0.034588422525591384, "bonus_nao_recebido": 0.5957641584223481, "fidelidade_resgate": 0.010403508290172588, "beneficios_consulta": 0.0852647719285894, "fidelidade_pontos": 0.017562631466534712, "recarga_nao_creditada": 0.009935725451401303, "seguranca_perda_roubo": 0.009719069087531333, "plano_troca": 0.0032144335470673585, "internet_pacote_adicional": 0.04466276602859502, "sem_correspondencia": 0.04324775921632606}, "confidence": 0.5957641584223481, "input_tokens": 47, "latency_ms": 29.220303000016656} +{"id": "g0172-bonus_nao_recebido-emocional-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.02781269823667548, "bonus_nao_recebido": 0.5176263086926777, "recarga_nao_creditada": 0.35410399827826017, "sem_correspondencia": 0.10045699479238665}, "confidence": 0.5176263086926777, "input_tokens": 51, "latency_ms": 15.872084999983826} +{"id": "g0172-bonus_nao_recebido-emocional-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_cancelamento": 0.004041310657823796, "vas_consulta": 0.06725913715684283, "conta_pagamento_confirmacao": 0.009490986960684688, "roaming_cobranca": 0.0013895709722046366, "plano_troca": 0.003054548249978073, "fidelidade_pontos": 0.012898044552954081, "negociacao_divida": 0.0019568050132723934, "recarga_nao_creditada": 0.002745785692946922, "roaming_pacote": 0.0008624772277042223, "conta_vencimento": 0.002205837891658545, "fidelidade_resgate": 0.003782910536384027, "internet_pacote_adicional": 0.3887908706967477, "beneficios_consulta": 0.052144020400125904, "desconto_retencao": 0.003225190770930743, "bonus_nao_recebido": 0.40051352554951664, "sem_correspondencia": 0.04563897767022476}, "confidence": 0.40051352554951664, "input_tokens": 48, "latency_ms": 29.457305000022416} +{"id": "g0173-bonus_nao_recebido-longo_contexto-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 108, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 271, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.033997719637956156, "internet_pacote_adicional": 0.15751451899357033, "bonus_nao_recebido": 0.6717725671436572, "sem_correspondencia": 0.13671519422481632}, "confidence": 0.6717725671436572, "input_tokens": 108, "latency_ms": 16.671268000010286} +{"id": "g0173-bonus_nao_recebido-longo_contexto-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 226, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.8917856824801315, "internet_pacote_adicional": 0.02188554182938853, "beneficios_consulta": 0.03528858589463767, "desconto_retencao": 0.012256733046663642, "fidelidade_pontos": 0.003525191925671239, "fidelidade_resgate": 0.004833236666428471, "recarga_nao_creditada": 0.01609059719241806, "sem_correspondencia": 0.014334430964660895}, "confidence": 0.8917856824801315, "input_tokens": 93, "latency_ms": 20.413335999990068} +{"id": "g0173-bonus_nao_recebido-longo_contexto-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 227, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.01870994140902938, "roaming_duvida": 0.004256821875455958, "plano_consulta": 0.08173070284717529, "fidelidade_resgate": 0.00481902914437637, "internet_pacote_adicional": 0.047997851342110896, "desconto_retencao": 0.004189770845656244, "beneficios_consulta": 0.05641056580992242, "negociacao_divida": 0.00331606995743776, "bonus_nao_recebido": 0.7359601944116368, "internet_problema_conexao": 0.0030943425567994368, "recarga_nao_creditada": 0.0032473274131284762, "sem_correspondencia": 0.036267382387270876}, "confidence": 0.7359601944116368, "input_tokens": 95, "latency_ms": 27.081144000021595} +{"id": "g0173-bonus_nao_recebido-longo_contexto-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 259, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 0.010609454710067662, "roaming_duvida": 0.004952418758398367, "internet_pacote_adicional": 0.03266102233659283, "recarga_nao_creditada": 0.06536819356637295, "fidelidade_resgate": 0.01596423878755529, "bonus_nao_recebido": 0.6827973275098842, "fidelidade_pontos": 0.020600375298106616, "marketplace_compra": 0.014455623906923938, "conta_explicacao": 0.026904208681782043, "desconto_retencao": 0.008850145503938889, "beneficios_consulta": 0.0678813710942523, "sem_correspondencia": 0.04895561984612495}, "confidence": 0.6827973275098842, "input_tokens": 110, "latency_ms": 27.242987000022367} +{"id": "g0173-bonus_nao_recebido-longo_contexto-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.005692011194998483, "fidelidade_pontos": 0.001122095735369853, "fidelidade_resgate": 0.0005613135856562464, "recarga_nao_creditada": 0.00023117603203211693, "internet_pacote_adicional": 0.004448292764384404, "bonus_nao_recebido": 0.9855847926926297, "desconto_retencao": 0.0002662571197775268, "sem_correspondencia": 0.002094060875151658}, "confidence": 0.9855847926926297, "input_tokens": 88, "latency_ms": 21.02584799999363} +{"id": "g0173-bonus_nao_recebido-longo_contexto-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9773719105788244, "internet_pacote_adicional": 0.005929329412261966, "recarga_nao_creditada": 0.004570799970784785, "sem_correspondencia": 0.01212796003812879}, "confidence": 0.9773719105788244, "input_tokens": 86, "latency_ms": 16.129863999992722} +{"id": "g0173-bonus_nao_recebido-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 203, "length_bucket": "longo"}, "pred": "recarga_nao_creditada", "probabilities": {"fidelidade_resgate": 0.04368466817034021, "reclamacao_atendimento": 0.07070963118538245, "plano_nova_linha": 0.025535519460368805, "internet_pacote_adicional": 0.1119808293004245, "desconto_retencao": 0.04923538368435443, "fidelidade_pontos": 0.055387293936845154, "recarga_nao_creditada": 0.21462556051131287, "recarga_saldo": 0.030897634721412742, "beneficios_consulta": 0.14045725840201237, "internet_problema_conexao": 0.08153572603514565, "parceiros_ofertas": 0.05797294689241959, "sem_correspondencia": 0.11797754769998123}, "confidence": 0.21462556051131287, "input_tokens": 92, "latency_ms": 25.210270999991735} +{"id": "g0173-bonus_nao_recebido-longo_contexto-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.3803156699310765, "recarga_nao_creditada": 0.016814329105935895, "bonus_nao_recebido": 0.43283579720934773, "sem_correspondencia": 0.17003420375363984}, "confidence": 0.43283579720934773, "input_tokens": 87, "latency_ms": 15.559626999987586} +{"id": "g0173-bonus_nao_recebido-longo_contexto-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 268, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.0754405713444251, "desconto_retencao": 0.009267264123452247, "fidelidade_pontos": 0.01308003451462864, "bonus_nao_recebido": 0.7888371414500608, "fidelidade_resgate": 0.009905206122572398, "internet_pacote_adicional": 0.016966711871978273, "recarga_nao_creditada": 0.044555135444734446, "sem_correspondencia": 0.0419479351281481}, "confidence": 0.7888371414500608, "input_tokens": 110, "latency_ms": 21.769995999989078} +{"id": "g0173-bonus_nao_recebido-longo_contexto-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 186, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"marketplace_pedido": 0.013775393150318638, "fidelidade_pontos": 0.016151202588759787, "bonus_nao_recebido": 0.8022700422086688, "conta_vencimento": 0.0016970430466927574, "plano_nova_linha": 0.0020079104845565844, "internet_pacote_adicional": 0.016222405923760404, "fidelidade_resgate": 0.00529985261202323, "vas_consulta": 0.014872431521329766, "beneficios_consulta": 0.03870309828490505, "suporte_configuracao": 0.0029621708206956903, "recarga_nao_creditada": 0.024457506451084816, "cadastro_atualizacao": 0.006551147801288759, "internet_consumo": 0.01641801160103274, "desconto_retencao": 0.01367886529226708, "conta_pagamento_confirmacao": 0.0062102967828523755, "sem_correspondencia": 0.018722621429763515}, "confidence": 0.8022700422086688, "input_tokens": 89, "latency_ms": 33.49512099998719} +{"id": "g0173-bonus_nao_recebido-longo_contexto-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.009891901370046292, "fidelidade_resgate": 0.00088235708616228, "internet_pacote_adicional": 0.01666737196084437, "cancelamento_linha": 7.660528512482661e-05, "negociacao_religacao": 0.000201933744935395, "bonus_nao_recebido": 0.9619578322253874, "conta_segunda_via": 0.000655293187189358, "desconto_retencao": 0.0005870126309334915, "troca_numero": 4.081370291631459e-05, "recarga_realizar": 0.000158534548617245, "suporte_chip_esim": 6.296951454118065e-05, "fidelidade_pontos": 0.0012688086398003724, "recarga_nao_creditada": 0.00027200484163760684, "conta_explicacao": 0.0014798883655095586, "conta_pagamento_confirmacao": 0.001621329724828638, "sem_correspondencia": 0.004175343171525594}, "confidence": 0.9619578322253874, "input_tokens": 90, "latency_ms": 33.34948400001281} +{"id": "g0173-bonus_nao_recebido-longo_contexto-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 99, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 246, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.030756634244340858, "bonus_nao_recebido": 0.819820715819274, "internet_pacote_adicional": 0.022965031129653157, "sem_correspondencia": 0.126457618806732}, "confidence": 0.819820715819274, "input_tokens": 99, "latency_ms": 16.196041000000605} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.7320255641064137, "fidelidade_resgate": 0.009384081536716944, "beneficios_consulta": 0.11272028267326288, "fidelidade_pontos": 0.014086517728505247, "internet_pacote_adicional": 0.06523557541959979, "recarga_nao_creditada": 0.004182574681999694, "desconto_retencao": 0.00490822403870869, "sem_correspondencia": 0.05745717981479301}, "confidence": 0.7320255641064137, "input_tokens": 52, "latency_ms": 16.94893499998784} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["atendimento_humano", "beneficios_consulta", "bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 150, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_fraude": 0.03802593283258629, "parceiros_ofertas": 0.35569162831859186, "reclamacao_atendimento": 0.08336923705901067, "conta_segunda_via": 0.023845124101447908, "atendimento_humano": 0.2793217495336477, "troca_numero": 0.0029990578815691964, "desconto_retencao": 0.0180961725079949, "sem_correspondencia": 0.1986510977651515}, "confidence": 0.35569162831859186, "input_tokens": 66, "latency_ms": 16.899003999981232} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.4593244325457096, "negociacao_religacao": 0.0069806452029474815, "internet_pacote_adicional": 0.07698786477384145, "conta_debito_automatico_digital": 0.0051493292274461516, "internet_problema_conexao": 0.02225843321427909, "desconto_retencao": 0.0124749665898145, "fidelidade_pontos": 0.09288610036766722, "fidelidade_resgate": 0.00732018959081339, "vas_cancelamento": 0.004589874893418685, "beneficios_consulta": 0.09385270146886575, "recarga_nao_creditada": 0.1412365923707523, "sem_correspondencia": 0.07693886975444436}, "confidence": 0.4593244325457096, "input_tokens": 50, "latency_ms": 23.601208000002316} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 120, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.10041706222704047, "fidelidade_pontos": 0.013298399747074191, "bonus_nao_recebido": 0.8281698211280434, "fidelidade_resgate": 0.005513607445078865, "desconto_retencao": 0.004273208623341237, "internet_pacote_adicional": 0.007573232119796534, "recarga_nao_creditada": 0.0018147354820359917, "sem_correspondencia": 0.03893993322758933}, "confidence": 0.8281698211280434, "input_tokens": 60, "latency_ms": 17.00132999999937} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.01077704780728957, "bonus_nao_recebido": 0.5863838091255564, "internet_pacote_adicional": 0.11626129826858346, "sem_correspondencia": 0.2865778447985705}, "confidence": 0.5863838091255564, "input_tokens": 44, "latency_ms": 16.889959999986104} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.7235722829555795, "desconto_retencao": 0.00601773636852257, "fidelidade_pontos": 0.008275370692277132, "fidelidade_resgate": 0.005281191094206187, "internet_pacote_adicional": 0.04199359759575958, "beneficios_consulta": 0.18474622773738586, "recarga_nao_creditada": 0.0012046007391899043, "sem_correspondencia": 0.028908992817079256}, "confidence": 0.7235722829555795, "input_tokens": 55, "latency_ms": 17.08839700000908} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_contratacao": 0.009238633497118029, "conta_segunda_via": 0.003200295440113018, "desconto_retencao": 0.007387449169440308, "fidelidade_pontos": 0.02519829990124928, "internet_pacote_adicional": 0.11189029571584737, "suporte_sem_sinal": 0.02893243783285436, "internet_consumo": 0.024092449318455413, "internet_problema_conexao": 0.012353468913567263, "roaming_duvida": 0.0022574419105280915, "recarga_nao_creditada": 0.10746628988763245, "beneficios_consulta": 0.07753411823073293, "bonus_nao_recebido": 0.5248647428733098, "fidelidade_resgate": 0.011816806377267395, "portabilidade": 0.004200936372362536, "plano_nova_linha": 0.004628607622734271, "sem_correspondencia": 0.044937726936787464}, "confidence": 0.5248647428733098, "input_tokens": 42, "latency_ms": 30.52181399999654} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano", "bonus_nao_recebido", "conta_contestacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"atendimento_humano": 0.39156779063392, "conta_contestacao": 0.3991717040662214, "reclamacao_atendimento": 0.10452816479611152, "sem_correspondencia": 0.10473234050374716}, "confidence": 0.3991717040662214, "input_tokens": 71, "latency_ms": 15.456592999981922} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_resgate": 0.009220240327454002, "negociacao_divida": 0.007808533234444202, "vas_contratacao": 0.008627952717538186, "desconto_retencao": 0.010074735280173075, "vas_consulta": 0.10982174801890678, "fidelidade_pontos": 0.023147334497238083, "recarga_nao_creditada": 0.004395956025641494, "portabilidade": 0.0041043985185479775, "bonus_nao_recebido": 0.428640977028147, "conta_contestacao": 0.020289694207752864, "plano_consulta": 0.12594078057481842, "roaming_pacote": 0.0019156174322574589, "beneficios_consulta": 0.06289282974600469, "conta_pagamento_confirmacao": 0.009648755799456217, "internet_pacote_adicional": 0.09921542966351156, "sem_correspondencia": 0.07425501692810796}, "confidence": 0.428640977028147, "input_tokens": 39, "latency_ms": 29.640534999998636} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.011771962298209163, "internet_pacote_adicional": 0.05453248007128596, "fidelidade_resgate": 0.0099087472871483, "recarga_nao_creditada": 0.012125380568417166, "bonus_nao_recebido": 0.7306109244954984, "fidelidade_pontos": 0.013299932866733673, "beneficios_consulta": 0.12507667415332627, "sem_correspondencia": 0.04267389825938112}, "confidence": 0.7306109244954984, "input_tokens": 58, "latency_ms": 17.461510000003955} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.2176150699299337, "reclamacao_atendimento": 0.06959523800183419, "roaming_duvida": 0.005373501169815634, "fidelidade_pontos": 0.016578720305281194, "bonus_nao_recebido": 0.47547278514421487, "beneficios_consulta": 0.12677469342387582, "vas_contratacao": 0.004768632256415333, "fidelidade_resgate": 0.008552133768764451, "conta_contestacao": 0.00925335918585039, "recarga_nao_creditada": 0.0037418720885280996, "desconto_retencao": 0.0024947297830937936, "sem_correspondencia": 0.059779264942392524}, "confidence": 0.47547278514421487, "input_tokens": 43, "latency_ms": 23.609865999986823} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0029308234807103872, "bonus_nao_recebido": 0.734394371509552, "conta_segunda_via": 0.0054965391755104065, "suporte_sem_sinal": 0.018168723210692406, "fidelidade_resgate": 0.00419645756483078, "desconto_retencao": 0.003007414983585477, "beneficios_consulta": 0.1094893217086792, "vas_consulta": 0.05456351116299629, "fidelidade_pontos": 0.011639569886028767, "conta_explicacao": 0.009601615369319916, "internet_pacote_adicional": 0.020614471286535263, "sem_correspondencia": 0.025897180661559105}, "confidence": 0.734394371509552, "input_tokens": 51, "latency_ms": 23.80879199998276} +{"id": "g0176-marketplace_compra-informal_abreviado-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"seguranca_fraude": 0.04591936476495648, "marketplace_compra": 0.33072228902858086, "fidelidade_resgate": 0.02958967126704962, "marketplace_pedido": 0.09437389401364166, "parceiros_ofertas": 0.0827368166929, "fidelidade_pontos": 0.04524669651251436, "plano_nova_linha": 0.08592366114247377, "sem_correspondencia": 0.28548760657788325}, "confidence": 0.33072228902858086, "input_tokens": 36, "latency_ms": 16.38461799998936} +{"id": "g0176-marketplace_compra-informal_abreviado-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"portabilidade": 0.011543020255233249, "parceiros_ofertas": 0.2849100971456107, "vas_contratacao": 0.016182086312987527, "vas_consulta": 0.2865461553200077, "negociacao_divida": 0.011789298277927662, "fidelidade_resgate": 0.010961642108791204, "roaming_cobranca": 0.005121387798855958, "plano_nova_linha": 0.01575756338509584, "marketplace_compra": 0.11321855905819889, "marketplace_pedido": 0.04983058449891541, "suporte_configuracao": 0.05047097683458845, "sem_correspondencia": 0.14366862900378738}, "confidence": 0.2865461553200077, "input_tokens": 41, "latency_ms": 23.44801899999993} +{"id": "g0176-marketplace_compra-informal_abreviado-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.05215858403347169, "marketplace_compra": 0.32451157114852164, "marketplace_pedido": 0.1090201009608847, "conta_pagamento_confirmacao": 0.07606669874337028, "cancelamento_linha": 0.007250972189774751, "fidelidade_resgate": 0.02368738940827295, "parceiros_ofertas": 0.129430943118421, "sem_correspondencia": 0.277873740397283}, "confidence": 0.32451157114852164, "input_tokens": 38, "latency_ms": 16.029860000003282} +{"id": "g0176-marketplace_compra-informal_abreviado-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"negociacao_religacao": 0.012849322133366165, "fidelidade_resgate": 0.0161442186073977, "parceiros_ofertas": 0.08759388698779219, "plano_nova_linha": 0.02880888554342491, "recarga_realizar": 0.004865889178028291, "seguranca_fraude": 0.07056922019543081, "beneficios_consulta": 0.2091107904115142, "suporte_chip_esim": 0.029820158478633698, "internet_consumo": 0.06961213347255446, "roaming_duvida": 0.00785990465211278, "vas_contratacao": 0.010422984579806959, "internet_pacote_adicional": 0.15884735363307836, "marketplace_pedido": 0.04627176570274433, "conta_segunda_via": 0.021773981853123917, "marketplace_compra": 0.08615165568878905, "sem_correspondencia": 0.13929784888220217}, "confidence": 0.2091107904115142, "input_tokens": 42, "latency_ms": 30.23291499999914} +{"id": "g0176-marketplace_compra-informal_abreviado-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.04229937756025924, "fidelidade_resgate": 0.02731597352321515, "marketplace_compra": 0.09925398716785792, "sem_correspondencia": 0.8311306617486677}, "confidence": 0.8311306617486677, "input_tokens": 38, "latency_ms": 16.312515999999277} +{"id": "g0176-marketplace_compra-informal_abreviado-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.007639360478941492, "conta_vencimento": 0.0032361852363799516, "recarga_realizar": 0.0027847478139119146, "conta_pagamento_confirmacao": 0.016007560953364093, "marketplace_pedido": 0.03399246498396915, "seguranca_fraude": 0.021768284576388627, "parceiros_ofertas": 0.0945372192224421, "roaming_duvida": 0.006474500407450359, "marketplace_compra": 0.055726445225251414, "cancelamento_linha": 0.001362196378520009, "fidelidade_resgate": 0.010239405376325639, "plano_nova_linha": 0.00866787585924413, "plano_consulta": 0.08271261158255895, "internet_pacote_adicional": 0.4999119252913384, "suporte_sem_sinal": 0.06817012159597845, "sem_correspondencia": 0.08676909501793532}, "confidence": 0.4999119252913384, "input_tokens": 35, "latency_ms": 29.330539000000044} +{"id": "g0176-marketplace_compra-informal_abreviado-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02094948505358099, "plano_nova_linha": 0.03334470136726817, "marketplace_compra": 0.36784431817924645, "sem_correspondencia": 0.5778614953999044}, "confidence": 0.5778614953999044, "input_tokens": 39, "latency_ms": 15.169780000007904} +{"id": "g0176-marketplace_compra-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"cancelamento_linha": 0.01130453834957465, "suporte_configuracao": 0.015805853044993105, "internet_pacote_adicional": 0.3638706095444689, "parceiros_ofertas": 0.06575605071154453, "conta_contestacao": 0.03177833459462501, "desconto_retencao": 0.014187545079561893, "plano_troca": 0.010180026911254145, "vas_cancelamento": 0.007544411114449085, "suporte_chip_esim": 0.010315380673475972, "vas_consulta": 0.2604764619882002, "marketplace_compra": 0.04314622895435844, "troca_numero": 0.0020653476769509974, "beneficios_consulta": 0.03860369206040926, "recarga_realizar": 0.0044642243093630275, "recarga_saldo": 0.003683705002477146, "sem_correspondencia": 0.11681758998429359}, "confidence": 0.3638706095444689, "input_tokens": 36, "latency_ms": 28.24355399999945} +{"id": "g0176-marketplace_compra-informal_abreviado-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.11960449725684152, "plano_nova_linha": 0.06024707063848472, "fidelidade_resgate": 0.03868129820614086, "sem_correspondencia": 0.7814671338985328}, "confidence": 0.7814671338985328, "input_tokens": 34, "latency_ms": 16.544774999999845} +{"id": "g0176-marketplace_compra-informal_abreviado-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"parceiros_ofertas": 0.07782462920575882, "marketplace_compra": 0.09097652933727368, "recarga_realizar": 0.015899309417731208, "cadastro_atualizacao": 0.05159279038172429, "fidelidade_resgate": 0.020488293772469846, "reclamacao_atendimento": 0.07080954188117472, "internet_problema_conexao": 0.047271352674353076, "recarga_nao_creditada": 0.0192954184615699, "portabilidade": 0.00780918051867091, "negociacao_divida": 0.014861438793107166, "plano_troca": 0.015793675076780336, "conta_contestacao": 0.05700655035545652, "marketplace_pedido": 0.08470194038188308, "suporte_sem_sinal": 0.21864575571632108, "plano_nova_linha": 0.01655462529150283, "sem_correspondencia": 0.19046896873422253}, "confidence": 0.21864575571632108, "input_tokens": 37, "latency_ms": 29.484623000001875} +{"id": "g0176-marketplace_compra-informal_abreviado-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.05735093364504772, "recarga_realizar": 0.013315205550348408, "marketplace_pedido": 0.08246322199003855, "plano_nova_linha": 0.023731129603724168, "fidelidade_resgate": 0.03006995837692435, "internet_problema_conexao": 0.06842334135175943, "marketplace_compra": 0.1518001311249948, "sem_correspondencia": 0.5728460783571626}, "confidence": 0.5728460783571626, "input_tokens": 36, "latency_ms": 16.180429999991475} +{"id": "g0176-marketplace_compra-informal_abreviado-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.05903441344817861, "plano_nova_linha": 0.018570705198518136, "negociacao_religacao": 0.00927001464710635, "fidelidade_resgate": 0.013491149650964917, "recarga_nao_creditada": 0.01633936052019703, "vas_consulta": 0.21814180375325007, "marketplace_pedido": 0.08531148360077266, "troca_numero": 0.002763456087449972, "fidelidade_pontos": 0.030881827186277022, "marketplace_compra": 0.3155358273817076, "roaming_pacote": 0.0038006621679580973, "sem_correspondencia": 0.2268592963576195}, "confidence": 0.3155358273817076, "input_tokens": 36, "latency_ms": 21.573530000011942} +{"id": "g0177-marketplace_compra-erros_digitacao-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.14201423957837822, "marketplace_pedido": 0.10769507976658048, "parceiros_ofertas": 0.10788530052562799, "plano_troca": 0.02288586289540955, "fidelidade_resgate": 0.015232831967411044, "vas_consulta": 0.13028140885521405, "marketplace_compra": 0.21939708147964765, "sem_correspondencia": 0.254608194931731}, "confidence": 0.254608194931731, "input_tokens": 43, "latency_ms": 16.624702000001434} +{"id": "g0177-marketplace_compra-erros_digitacao-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"parceiros_ofertas": 0.05657981068975871, "marketplace_compra": 0.07298501716898786, "bonus_nao_recebido": 0.02798865228870236, "suporte_configuracao": 0.037872553577135384, "cadastro_atualizacao": 0.032886982576679116, "marketplace_pedido": 0.06709469979805313, "plano_troca": 0.02372336618087005, "roaming_cobranca": 0.00335014245193717, "suporte_sem_sinal": 0.18859473222111783, "fidelidade_resgate": 0.01836119067596627, "vas_cancelamento": 0.004385936155653301, "conta_debito_automatico_digital": 0.009656506770411633, "desconto_retencao": 0.02450452418074988, "reclamacao_atendimento": 0.1920901125686264, "plano_nova_linha": 0.055782985981236884, "sem_correspondencia": 0.184142786714114}, "confidence": 0.1920901125686264, "input_tokens": 47, "latency_ms": 32.478935999989744} +{"id": "g0177-marketplace_compra-erros_digitacao-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"recarga_realizar": 0.0978729517318091, "portabilidade": 0.010887397630633282, "marketplace_pedido": 0.15852503736893475, "marketplace_compra": 0.39564642954972806, "fidelidade_resgate": 0.014858036544188522, "cancelamento_linha": 0.003442000188152309, "conta_segunda_via": 0.03654681205709391, "plano_nova_linha": 0.01578442964351505, "internet_consumo": 0.041782871569693326, "parceiros_ofertas": 0.08881820883072787, "conta_vencimento": 0.005605172457257768, "sem_correspondencia": 0.13023065242826604}, "confidence": 0.39564642954972806, "input_tokens": 41, "latency_ms": 21.81901099999095} +{"id": "g0177-marketplace_compra-erros_digitacao-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.030163844264729588, "vas_contratacao": 0.014176759389243598, "reclamacao_atendimento": 0.05131822580060377, "suporte_sem_sinal": 0.1982903822985641, "marketplace_pedido": 0.08081021203181679, "marketplace_compra": 0.20676982929849963, "parceiros_ofertas": 0.16323056919351417, "internet_problema_conexao": 0.05276247628672923, "portabilidade": 0.010585675117419537, "plano_nova_linha": 0.008329609290255767, "troca_numero": 0.003378422561930272, "sem_correspondencia": 0.18018399446669353}, "confidence": 0.20676982929849963, "input_tokens": 43, "latency_ms": 22.652860999983204} +{"id": "g0177-marketplace_compra-erros_digitacao-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02931273493205269, "parceiros_ofertas": 0.11044460349902244, "vas_cancelamento": 0.01973170940282683, "recarga_saldo": 0.02129829825519643, "marketplace_compra": 0.278570975163693, "marketplace_pedido": 0.10458563092859335, "plano_nova_linha": 0.05046627585925817, "sem_correspondencia": 0.38558977195935706}, "confidence": 0.38558977195935706, "input_tokens": 48, "latency_ms": 17.151296000008642} +{"id": "g0177-marketplace_compra-erros_digitacao-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.039651306551390486, "marketplace_compra": 0.3212299812481543, "marketplace_pedido": 0.11824755242267897, "plano_nova_linha": 0.02511788104344284, "fidelidade_pontos": 0.0706656686563766, "fidelidade_resgate": 0.021780315059886913, "parceiros_ofertas": 0.12839671148938672, "sem_correspondencia": 0.2749105835286832}, "confidence": 0.3212299812481543, "input_tokens": 45, "latency_ms": 17.34008900001527} +{"id": "g0177-marketplace_compra-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_saldo": 0.01195230821808228, "parceiros_ofertas": 0.22259691751500726, "troca_numero": 0.03252323774429179, "fidelidade_pontos": 0.0708919180063032, "plano_nova_linha": 0.03725076532714492, "marketplace_pedido": 0.29960126214886457, "fidelidade_resgate": 0.031734243596857996, "sem_correspondencia": 0.293449347443448}, "confidence": 0.29960126214886457, "input_tokens": 50, "latency_ms": 16.066394999995737} +{"id": "g0177-marketplace_compra-erros_digitacao-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02914034817485445, "plano_nova_linha": 0.04212249999690801, "marketplace_compra": 0.4598409923982177, "sem_correspondencia": 0.4688961594300199}, "confidence": 0.4688961594300199, "input_tokens": 44, "latency_ms": 15.104465999996819} +{"id": "g0177-marketplace_compra-erros_digitacao-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.08411000574112915, "internet_problema_conexao": 0.042363531436932375, "suporte_chip_esim": 0.08114673079473772, "recarga_realizar": 0.11955060243858025, "marketplace_pedido": 0.08275118364798673, "vas_cancelamento": 0.00881204356569761, "plano_nova_linha": 0.16831002940398868, "marketplace_compra": 0.11292348929927648, "fidelidade_resgate": 0.027564397349809276, "plano_troca": 0.03248371062441541, "cancelamento_linha": 0.00836695609098054, "sem_correspondencia": 0.23161731960646578}, "confidence": 0.23161731960646578, "input_tokens": 45, "latency_ms": 22.669302000025482} +{"id": "g0177-marketplace_compra-erros_digitacao-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.19354970356627044, "fidelidade_resgate": 0.02534062549705267, "plano_nova_linha": 0.0333403304838694, "sem_correspondencia": 0.7477693404528075}, "confidence": 0.7477693404528075, "input_tokens": 43, "latency_ms": 15.702349000008553} +{"id": "g0177-marketplace_compra-erros_digitacao-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.3525830130446774, "plano_nova_linha": 0.05327124402065775, "fidelidade_resgate": 0.039445023102051995, "sem_correspondencia": 0.5547007198326128}, "confidence": 0.5547007198326128, "input_tokens": 49, "latency_ms": 15.175314000003937} +{"id": "g0177-marketplace_compra-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02756258989079393, "plano_nova_linha": 0.09607173258440292, "marketplace_pedido": 0.13895616660038507, "sem_correspondencia": 0.7374095109244181}, "confidence": 0.7374095109244181, "input_tokens": 47, "latency_ms": 15.496330999980046} +{"id": "g0181-marketplace_compra-indireto_multiplo-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 0.13726432528796945, "parceiros_ofertas": 0.061803526759077264, "fidelidade_resgate": 0.010237183352727835, "marketplace_compra": 0.07434558818209402, "cadastro_atualizacao": 0.5720108112813175, "conta_contestacao": 0.008849676638692473, "troca_numero": 0.002347527754474826, "conta_vencimento": 0.0024895532819914994, "conta_segunda_via": 0.012898267159692537, "fidelidade_pontos": 0.019056660925819733, "marketplace_pedido": 0.025404177434574546, "sem_correspondencia": 0.07329270194156833}, "confidence": 0.5720108112813175, "input_tokens": 81, "latency_ms": 23.382005000001982} +{"id": "g0181-marketplace_compra-indireto_multiplo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_pontos": 0.11479641763759806, "suporte_sem_sinal": 0.07958781387512137, "conta_vencimento": 0.003410729204648983, "marketplace_pedido": 0.11644840500218223, "plano_nova_linha": 0.015735074221953218, "roaming_duvida": 0.005627325501457959, "desconto_retencao": 0.01900536674029179, "vas_contratacao": 0.011574052723181565, "fidelidade_resgate": 0.03725447722977227, "parceiros_ofertas": 0.3351828018208683, "vas_consulta": 0.20674622687334787, "sem_correspondencia": 0.054631309169576425}, "confidence": 0.3351828018208683, "input_tokens": 56, "latency_ms": 22.508299000008947} +{"id": "g0181-marketplace_compra-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["bonus_nao_recebido"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_cancelamento": 0.032028971879568095, "reclamacao_atendimento": 0.15365488240509279, "negociacao_divida": 0.019007510711152163, "negociacao_religacao": 0.008713392208098358, "parceiros_ofertas": 0.3529416187940106, "cadastro_atualizacao": 0.029111242672837385, "conta_vencimento": 0.006639086387862878, "suporte_sem_sinal": 0.14815544516372192, "fidelidade_resgate": 0.025301729294126014, "plano_nova_linha": 0.03027443099650399, "marketplace_pedido": 0.05250450768257974, "sem_correspondencia": 0.14166718180444607}, "confidence": 0.3529416187940106, "input_tokens": 71, "latency_ms": 24.954729000000953} +{"id": "g0181-marketplace_compra-indireto_multiplo-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_resgate": 0.028022340037303157, "marketplace_compra": 0.06595926842397715, "plano_nova_linha": 0.6430049646404473, "sem_correspondencia": 0.2630134268982724}, "confidence": 0.6430049646404473, "input_tokens": 69, "latency_ms": 15.53279300000554} +{"id": "g0181-marketplace_compra-indireto_multiplo-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.00597948339517974, "conta_debito_automatico_digital": 0.06434913631769679, "fidelidade_resgate": 0.01602791971673001, "portabilidade": 0.01216989831194894, "conta_contestacao": 0.07063171910607102, "parceiros_ofertas": 0.11017570485572943, "plano_nova_linha": 0.010636433805465023, "internet_consumo": 0.09428804976729231, "marketplace_compra": 0.05576500216093144, "marketplace_pedido": 0.04024228768073445, "suporte_chip_esim": 0.0795633706886021, "roaming_duvida": 0.010942019364236574, "desconto_retencao": 0.013175968821879927, "seguranca_perda_roubo": 0.03315551531136922, "suporte_sem_sinal": 0.15664121282478907, "sem_correspondencia": 0.22625627787134395}, "confidence": 0.22625627787134395, "input_tokens": 56, "latency_ms": 32.381506999996645} +{"id": "g0181-marketplace_compra-indireto_multiplo-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 164, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.10777023441985974, "seguranca_fraude": 0.048153203409853906, "fidelidade_resgate": 0.01651211714964303, "conta_contestacao": 0.04161215288704891, "vas_cancelamento": 0.0031717212562248926, "marketplace_pedido": 0.06521556825065589, "recarga_saldo": 0.004696908551060801, "plano_nova_linha": 0.05881315067152812, "conta_vencimento": 0.004823591229939875, "marketplace_compra": 0.300978788992445, "reclamacao_atendimento": 0.0797363688604691, "sem_correspondencia": 0.2685161943212708}, "confidence": 0.300978788992445, "input_tokens": 69, "latency_ms": 23.77113899999017} +{"id": "g0181-marketplace_compra-indireto_multiplo-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.1205162239558981, "marketplace_compra": 0.04126208215992686, "internet_pacote_adicional": 0.06991786408822341, "marketplace_pedido": 0.031549386224695025, "conta_contestacao": 0.07757750786612613, "plano_consulta": 0.18345394465742992, "recarga_realizar": 0.0057426950996631995, "plano_nova_linha": 0.01262509990885011, "fidelidade_resgate": 0.015971472256297414, "beneficios_consulta": 0.11704403738101704, "parceiros_ofertas": 0.047498314887076724, "suporte_chip_esim": 0.058933476998034036, "roaming_cobranca": 0.005865114190700213, "negociacao_divida": 0.013995032555495385, "roaming_duvida": 0.009950750363770284, "sem_correspondencia": 0.1880969974067961}, "confidence": 0.1880969974067961, "input_tokens": 63, "latency_ms": 31.54545299997835} +{"id": "g0181-marketplace_compra-indireto_multiplo-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"parceiros_ofertas": 0.019567353017660306, "roaming_duvida": 0.008919645743483967, "cadastro_atualizacao": 0.012797168973179887, "internet_pacote_adicional": 0.840382548791083, "roaming_pacote": 0.0022165541751075, "marketplace_pedido": 0.012950877239887618, "marketplace_compra": 0.02321516461043901, "bonus_nao_recebido": 0.00981835057848349, "fidelidade_resgate": 0.004930149604265859, "plano_nova_linha": 0.0046181011381754514, "recarga_saldo": 0.0029934655371839855, "sem_correspondencia": 0.057590620591049954}, "confidence": 0.840382548791083, "input_tokens": 70, "latency_ms": 24.560643000000937} +{"id": "g0181-marketplace_compra-indireto_multiplo-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 0.13217210683486913, "marketplace_pedido": 0.09079404861148602, "reclamacao_atendimento": 0.0739521528429677, "fidelidade_resgate": 0.22662913651540506, "portabilidade": 0.01323715681893742, "parceiros_ofertas": 0.10885112661685992, "conta_explicacao": 0.06790414408284332, "plano_nova_linha": 0.01854422676394732, "conta_contestacao": 0.027091661291530702, "marketplace_compra": 0.04778647019108265, "internet_pacote_adicional": 0.0518848818138296, "sem_correspondencia": 0.14115288761624115}, "confidence": 0.22662913651540506, "input_tokens": 71, "latency_ms": 24.58677500001727} +{"id": "g0181-marketplace_compra-indireto_multiplo-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.06123392783334003, "roaming_cobranca": 0.0036640296052439687, "vas_consulta": 0.06451799854219468, "troca_numero": 0.001689499279103576, "parceiros_ofertas": 0.11603874208579028, "marketplace_pedido": 0.03996921413514299, "conta_segunda_via": 0.1646952812229004, "suporte_sem_sinal": 0.10444343306484295, "fidelidade_resgate": 0.009671710631992259, "recarga_saldo": 0.010704724339936036, "recarga_nao_creditada": 0.005802195639441584, "marketplace_compra": 0.05957732100560832, "atendimento_humano": 0.031161871453143322, "conta_pagamento_confirmacao": 0.11765270178930146, "plano_nova_linha": 0.027412027688620253, "sem_correspondencia": 0.1817653216833979}, "confidence": 0.1817653216833979, "input_tokens": 69, "latency_ms": 31.509663999997883} +{"id": "g0181-marketplace_compra-indireto_multiplo-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["marketplace_pedido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.16934772505789836, "marketplace_pedido": 0.1684511371334464, "parceiros_ofertas": 0.11314279038140075, "reclamacao_atendimento": 0.06679261897391063, "fidelidade_resgate": 0.023766393553603007, "internet_problema_conexao": 0.1608001511901544, "plano_nova_linha": 0.030740959943709973, "sem_correspondencia": 0.26695822376587647}, "confidence": 0.26695822376587647, "input_tokens": 75, "latency_ms": 18.45829199999116} +{"id": "g0181-marketplace_compra-indireto_multiplo-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 144, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.04408430066955986, "marketplace_compra": 0.16918474940016118, "fidelidade_resgate": 0.04938421918106732, "sem_correspondencia": 0.7373467307492116}, "confidence": 0.7373467307492116, "input_tokens": 66, "latency_ms": 15.177284999992935} +{"id": "g0184-marketplace_pedido-erros_digitacao-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.08688129435460205, "parceiros_ofertas": 0.08838193826456246, "internet_problema_conexao": 0.05845299458779165, "portabilidade": 0.021172899586026896, "marketplace_pedido": 0.2538026476530616, "fidelidade_pontos": 0.03548689843329905, "marketplace_compra": 0.0930163487786483, "sem_correspondencia": 0.362804978342008}, "confidence": 0.362804978342008, "input_tokens": 40, "latency_ms": 15.971215999996957} +{"id": "g0184-marketplace_pedido-erros_digitacao-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.06527158700038346, "vas_cancelamento": 0.02725246396652261, "portabilidade": 0.010781801441269293, "atendimento_humano": 0.12782636445542417, "suporte_sem_sinal": 0.16956845139076382, "roaming_duvida": 0.017254274555419297, "troca_numero": 0.0036005084855545914, "plano_troca": 0.006666082972653322, "conta_explicacao": 0.05686731708022652, "parceiros_ofertas": 0.10366965960668438, "conta_segunda_via": 0.06866694328096112, "seguranca_perda_roubo": 0.047364321201498, "recarga_nao_creditada": 0.009097761588934605, "vas_contratacao": 0.015083538557987447, "marketplace_pedido": 0.09318733332495112, "sem_correspondencia": 0.17784159109076622}, "confidence": 0.17784159109076622, "input_tokens": 37, "latency_ms": 29.14273599998296} +{"id": "g0184-marketplace_pedido-erros_digitacao-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.03887963595092975, "marketplace_pedido": 0.1464471044680643, "marketplace_compra": 0.2097920438313476, "sem_correspondencia": 0.6048812157496584}, "confidence": 0.6048812157496584, "input_tokens": 42, "latency_ms": 15.606719000004432} +{"id": "g0184-marketplace_pedido-erros_digitacao-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.020844965939171314, "plano_consulta": 0.10239974869492198, "suporte_sem_sinal": 0.3020272845225905, "conta_segunda_via": 0.0459549418062589, "marketplace_pedido": 0.12604169769910784, "parceiros_ofertas": 0.029092398339902032, "recarga_saldo": 0.006859441529196049, "suporte_configuracao": 0.024892946064064118, "marketplace_compra": 0.05347220061812767, "plano_nova_linha": 0.02676111190561197, "atendimento_humano": 0.04953097798922507, "sem_correspondencia": 0.21212228489182258}, "confidence": 0.3020272845225905, "input_tokens": 35, "latency_ms": 22.41570300000717} +{"id": "g0184-marketplace_pedido-erros_digitacao-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.1041475549958282, "recarga_saldo": 0.018085778029051095, "recarga_realizar": 0.03893044648960898, "bonus_nao_recebido": 0.034999497756354477, "parceiros_ofertas": 0.08093773694243635, "marketplace_pedido": 0.2708473841972259, "marketplace_compra": 0.13243843812403736, "sem_correspondencia": 0.3196131634654576}, "confidence": 0.3196131634654576, "input_tokens": 38, "latency_ms": 16.591538000000128} +{"id": "g0184-marketplace_pedido-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_contratacao": 0.02673628609773371, "conta_contestacao": 0.08211016081970056, "cancelamento_linha": 0.006500453358758428, "portabilidade": 0.011498672197312232, "suporte_chip_esim": 0.026664835028311972, "parceiros_ofertas": 0.09174158616381296, "internet_consumo": 0.08895630575857766, "beneficios_consulta": 0.17722672595419114, "suporte_sem_sinal": 0.2271891879958629, "roaming_pacote": 0.005722802252288024, "marketplace_compra": 0.0497453223162049, "sem_correspondencia": 0.20590766205724553}, "confidence": 0.2271891879958629, "input_tokens": 39, "latency_ms": 22.31765299998756} +{"id": "g0184-marketplace_pedido-erros_digitacao-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.03888559496669499, "marketplace_pedido": 0.2325800378296503, "marketplace_compra": 0.06537753723314756, "sem_correspondencia": 0.6631568299705072}, "confidence": 0.6631568299705072, "input_tokens": 34, "latency_ms": 14.734928999985186} +{"id": "g0184-marketplace_pedido-erros_digitacao-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0450959461042906, "vas_consulta": 0.10494056964480107, "suporte_configuracao": 0.019981438056786233, "beneficios_consulta": 0.06490574700054873, "suporte_chip_esim": 0.017950216095088744, "plano_consulta": 0.10488074148331819, "plano_nova_linha": 0.015550092609353661, "cancelamento_linha": 0.003399586031823678, "suporte_sem_sinal": 0.1657713482961201, "marketplace_pedido": 0.11888542630170548, "marketplace_compra": 0.03854430048592404, "desconto_retencao": 0.016776371548046603, "conta_debito_automatico_digital": 0.019234662647133742, "internet_consumo": 0.04295893334995359, "parceiros_ofertas": 0.038116205031069356, "sem_correspondencia": 0.18300841531403614}, "confidence": 0.18300841531403614, "input_tokens": 37, "latency_ms": 30.37758799999324} +{"id": "g0184-marketplace_pedido-erros_digitacao-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.041996798783588425, "marketplace_pedido": 0.10293591614163047, "marketplace_compra": 0.18717638869320766, "sem_correspondencia": 0.6678908963815734}, "confidence": 0.6678908963815734, "input_tokens": 36, "latency_ms": 14.806147999991026} +{"id": "g0184-marketplace_pedido-erros_digitacao-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0952095004423214, "plano_nova_linha": 0.02831730023357812, "desconto_retencao": 0.0967455866239609, "recarga_saldo": 0.015649840031659455, "plano_troca": 0.04510409698685877, "roaming_duvida": 0.016982443409269483, "parceiros_ofertas": 0.049146197095469794, "recarga_realizar": 0.012635923757308225, "bonus_nao_recebido": 0.034975368073531285, "negociacao_divida": 0.027931350850463926, "marketplace_compra": 0.03740603055461829, "recarga_nao_creditada": 0.016803070683737296, "marketplace_pedido": 0.12844355236905652, "conta_vencimento": 0.02216043666913536, "conta_segunda_via": 0.03674790587791178, "sem_correspondencia": 0.3357413963411194}, "confidence": 0.3357413963411194, "input_tokens": 39, "latency_ms": 29.346379000003253} +{"id": "g0184-marketplace_pedido-erros_digitacao-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.04279782599137448, "plano_troca": 0.018137251856901206, "vas_consulta": 0.22848160437225398, "marketplace_compra": 0.1322347812415951, "conta_explicacao": 0.051567922989458274, "roaming_pacote": 0.0065554864338292565, "marketplace_pedido": 0.09417187369891326, "sem_correspondencia": 0.4260532534156744}, "confidence": 0.4260532534156744, "input_tokens": 35, "latency_ms": 15.979158000021698} +{"id": "g0184-marketplace_pedido-erros_digitacao-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.08246905471853523, "marketplace_compra": 0.04032829460215235, "seguranca_perda_roubo": 0.24674839126060333, "cadastro_atualizacao": 0.03040551809229215, "conta_pagamento_confirmacao": 0.037453663127315184, "suporte_configuracao": 0.013483055124288264, "plano_consulta": 0.0904672680022279, "reclamacao_atendimento": 0.0456363825914876, "parceiros_ofertas": 0.04527785319757443, "conta_contestacao": 0.019929608608543994, "plano_troca": 0.19019186762429588, "recarga_realizar": 0.004002385363016073, "roaming_cobranca": 0.00233606857717133, "marketplace_pedido": 0.02995016467687904, "internet_consumo": 0.026785668359869185, "sem_correspondencia": 0.09453475607374807}, "confidence": 0.24674839126060333, "input_tokens": 38, "latency_ms": 29.824946999980284} +{"id": "g0186-marketplace_pedido-emocional-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"reclamacao_atendimento": 0.11381397157406169, "beneficios_consulta": 0.12998918276930552, "seguranca_perda_roubo": 0.05371144280277322, "marketplace_compra": 0.02768847469438302, "cancelamento_linha": 0.003589058920161392, "internet_consumo": 0.08973707657767964, "suporte_sem_sinal": 0.07022543563811533, "conta_explicacao": 0.03323517515042761, "recarga_realizar": 0.0037660933377509534, "parceiros_ofertas": 0.04275662269594961, "bonus_nao_recebido": 0.02175014003978035, "plano_consulta": 0.19037414443713185, "seguranca_fraude": 0.03828089854485626, "roaming_duvida": 0.0135741463379613, "marketplace_pedido": 0.03414142656163603, "sem_correspondencia": 0.13336670991802627}, "confidence": 0.19037414443713185, "input_tokens": 45, "latency_ms": 30.965266000009706} +{"id": "g0186-marketplace_pedido-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.014331349585458484, "parceiros_ofertas": 0.07447176641656529, "marketplace_compra": 0.05016747261881051, "sem_correspondencia": 0.8610294113791657}, "confidence": 0.8610294113791657, "input_tokens": 37, "latency_ms": 15.02048399999012} +{"id": "g0186-marketplace_pedido-emocional-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.07198779351997928, "conta_debito_automatico_digital": 0.007642452676244571, "marketplace_pedido": 0.07329502770020652, "parceiros_ofertas": 0.036747135564192526, "portabilidade": 0.009512919089877224, "roaming_pacote": 0.006022065002676705, "plano_consulta": 0.08870596521260185, "bonus_nao_recebido": 0.05336237375961965, "marketplace_compra": 0.22674428137712443, "internet_problema_conexao": 0.06362114905958202, "suporte_chip_esim": 0.014743304017403201, "conta_explicacao": 0.031878773419920105, "plano_troca": 0.010614593612166063, "beneficios_consulta": 0.11286109791007916, "roaming_duvida": 0.020624187035711363, "sem_correspondencia": 0.17163688104261535}, "confidence": 0.22674428137712443, "input_tokens": 45, "latency_ms": 30.77137900001503} +{"id": "g0186-marketplace_pedido-emocional-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.1737627387046814, "marketplace_pedido": 0.11944986134767532, "parceiros_ofertas": 0.0643640086054802, "sem_correspondencia": 0.6424233913421631}, "confidence": 0.6424233913421631, "input_tokens": 42, "latency_ms": 15.005131000009442} +{"id": "g0186-marketplace_pedido-emocional-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.08789216857987893, "recarga_realizar": 0.01860363064115689, "fidelidade_resgate": 0.07190251457545928, "parceiros_ofertas": 0.13794861939472883, "marketplace_pedido": 0.2622625270823021, "marketplace_compra": 0.11078593299963971, "cancelamento_linha": 0.026297182236569856, "sem_correspondencia": 0.2843074244902644}, "confidence": 0.2843074244902644, "input_tokens": 44, "latency_ms": 15.773878000004515} +{"id": "g0186-marketplace_pedido-emocional-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.20798391258704596, "marketplace_compra": 0.06639478405114102, "parceiros_ofertas": 0.04147233099842318, "sem_correspondencia": 0.6841489723633898}, "confidence": 0.6841489723633898, "input_tokens": 44, "latency_ms": 14.947831999990058} +{"id": "g0186-marketplace_pedido-emocional-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.019903205993179057, "marketplace_pedido": 0.07109192248784309, "parceiros_ofertas": 0.10402868286987603, "internet_pacote_adicional": 0.3784321969694858, "desconto_retencao": 0.049046190214473526, "seguranca_fraude": 0.0671093411579557, "roaming_duvida": 0.013626036684703363, "plano_nova_linha": 0.011485544413083072, "conta_vencimento": 0.01124454792512716, "recarga_realizar": 0.005909403515778319, "marketplace_compra": 0.05436902672993061, "sem_correspondencia": 0.21375390103856426}, "confidence": 0.3784321969694858, "input_tokens": 42, "latency_ms": 22.187570999989248} +{"id": "g0186-marketplace_pedido-emocional-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.06369512059547516, "suporte_sem_sinal": 0.23638973881044484, "seguranca_fraude": 0.18154975926277137, "roaming_duvida": 0.02743523738590651, "roaming_pacote": 0.009237532755578787, "marketplace_pedido": 0.1144519587590315, "marketplace_compra": 0.05982125482905737, "conta_vencimento": 0.01709732660028264, "recarga_realizar": 0.014149392845293474, "parceiros_ofertas": 0.05869602725190469, "recarga_saldo": 0.008685231501112424, "sem_correspondencia": 0.20879141940314125}, "confidence": 0.23638973881044484, "input_tokens": 40, "latency_ms": 21.87441600000284} +{"id": "g0186-marketplace_pedido-emocional-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.013436377635690956, "parceiros_ofertas": 0.07829863377547597, "seguranca_fraude": 0.05327764762087231, "marketplace_pedido": 0.15722308650274305, "marketplace_compra": 0.1925264994665247, "recarga_realizar": 0.00590598428397014, "troca_numero": 0.022473643889627228, "sem_correspondencia": 0.47685812682509565}, "confidence": 0.47685812682509565, "input_tokens": 44, "latency_ms": 15.540920000006508} +{"id": "g0186-marketplace_pedido-emocional-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.13717455855366828, "parceiros_ofertas": 0.06415308123484817, "marketplace_compra": 0.0763574225524644, "sem_correspondencia": 0.7223149376590191}, "confidence": 0.7223149376590191, "input_tokens": 45, "latency_ms": 15.002982999988035} +{"id": "g0186-marketplace_pedido-emocional-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.05961789763182804, "marketplace_pedido": 0.3440701182806159, "marketplace_compra": 0.08645717344475747, "sem_correspondencia": 0.5098548106427986}, "confidence": 0.5098548106427986, "input_tokens": 41, "latency_ms": 14.848281999974233} +{"id": "g0186-marketplace_pedido-emocional-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.18441180438296226, "conta_debito_automatico_digital": 0.027912008831545498, "plano_consulta": 0.06057261156394342, "reclamacao_atendimento": 0.05688407506888178, "parceiros_ofertas": 0.18319296393262496, "marketplace_pedido": 0.19187637698949706, "portabilidade": 0.018073325539094895, "sem_correspondencia": 0.27707683369145014}, "confidence": 0.27707683369145014, "input_tokens": 48, "latency_ms": 16.67454699997961} +{"id": "g0187-marketplace_pedido-longo_contexto-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 227, "length_bucket": "longo"}, "pred": "vas_consulta", "probabilities": {"conta_explicacao": 0.03610983079740493, "reclamacao_atendimento": 0.0666541077508384, "suporte_sem_sinal": 0.1841611693446958, "vas_consulta": 0.28077852425262984, "troca_numero": 0.0023311502050531773, "vas_cancelamento": 0.00404046238729235, "parceiros_ofertas": 0.01870370077426307, "portabilidade": 0.006822926384896363, "internet_consumo": 0.01519274043411341, "negociacao_divida": 0.00534134678409855, "marketplace_pedido": 0.1226255061009961, "marketplace_compra": 0.12036562582086334, "fidelidade_pontos": 0.008168886328169896, "conta_debito_automatico_digital": 0.005953227571712698, "suporte_chip_esim": 0.007494136610829671, "sem_correspondencia": 0.11525665845214243}, "confidence": 0.28077852425262984, "input_tokens": 85, "latency_ms": 33.585981999976866} +{"id": "g0187-marketplace_pedido-longo_contexto-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 216, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.24362430157977566, "parceiros_ofertas": 0.11087786488889056, "marketplace_pedido": 0.1884911670423386, "sem_correspondencia": 0.45700666648899513}, "confidence": 0.45700666648899513, "input_tokens": 89, "latency_ms": 15.626556000000846} +{"id": "g0187-marketplace_pedido-longo_contexto-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.20894845775276719, "parceiros_ofertas": 0.05423107229315673, "marketplace_compra": 0.1722337856678795, "sem_correspondencia": 0.5645866842861965}, "confidence": 0.5645866842861965, "input_tokens": 74, "latency_ms": 17.397932999983823} +{"id": "g0187-marketplace_pedido-longo_contexto-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"parceiros_ofertas": 0.06604811475372187, "reclamacao_atendimento": 0.16168992040652871, "internet_problema_conexao": 0.04806116542151758, "conta_explicacao": 0.044704094029544734, "cancelamento_linha": 0.13070885690999565, "marketplace_compra": 0.042398463460820206, "beneficios_consulta": 0.10722145318364963, "fidelidade_pontos": 0.036857120280819534, "suporte_sem_sinal": 0.1391844882907217, "marketplace_pedido": 0.07721859875449615, "recarga_nao_creditada": 0.00517809012705732, "sem_correspondencia": 0.14072963438112698}, "confidence": 0.16168992040652871, "input_tokens": 74, "latency_ms": 23.862207999997054} +{"id": "g0187-marketplace_pedido-longo_contexto-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_explicacao": 0.037257557711238565, "internet_consumo": 0.03453180364350378, "recarga_saldo": 0.004033164320287955, "marketplace_pedido": 0.04355266905230606, "internet_problema_conexao": 0.0509178440073931, "beneficios_consulta": 0.02747530625778365, "vas_consulta": 0.13475841948967077, "marketplace_compra": 0.07311325881164774, "parceiros_ofertas": 0.027996204312703412, "internet_pacote_adicional": 0.10577779785378211, "seguranca_fraude": 0.2906765485236953, "sem_correspondencia": 0.1699094260159876}, "confidence": 0.2906765485236953, "input_tokens": 76, "latency_ms": 24.44329799999423} +{"id": "g0187-marketplace_pedido-longo_contexto-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"seguranca_fraude": 0.037189118416929845, "internet_pacote_adicional": 0.2808181930394123, "seguranca_perda_roubo": 0.041567634626606065, "marketplace_pedido": 0.07444500148632446, "vas_consulta": 0.31193187709365927, "marketplace_compra": 0.05241573581214354, "parceiros_ofertas": 0.022112894715760088, "conta_pagamento_confirmacao": 0.015924189176710506, "bonus_nao_recebido": 0.009437223859030565, "conta_contestacao": 0.022583197712918193, "recarga_saldo": 0.0028917400517595045, "sem_correspondencia": 0.12868319400874564}, "confidence": 0.31193187709365927, "input_tokens": 71, "latency_ms": 24.699816000008923} +{"id": "g0187-marketplace_pedido-longo_contexto-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 162, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.13159069320864458, "marketplace_compra": 0.0862333023083709, "parceiros_ofertas": 0.04363601622256624, "sem_correspondencia": 0.7385399882604182}, "confidence": 0.7385399882604182, "input_tokens": 72, "latency_ms": 15.081483000017215} +{"id": "g0187-marketplace_pedido-longo_contexto-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.1481880192388587, "marketplace_pedido": 0.06450331715854565, "parceiros_ofertas": 0.05574315578702257, "sem_correspondencia": 0.7315655078155731}, "confidence": 0.7315655078155731, "input_tokens": 68, "latency_ms": 15.601393999986612} +{"id": "g0187-marketplace_pedido-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_nova_linha": 0.04424242189464476, "parceiros_ofertas": 0.14165058369246214, "vas_consulta": 0.3855673273996436, "fidelidade_resgate": 0.01468014120710652, "vas_contratacao": 0.01861895945666229, "marketplace_compra": 0.04088413610652672, "roaming_cobranca": 0.005940797120917662, "cadastro_atualizacao": 0.07580915644322354, "reclamacao_atendimento": 0.07026713906568817, "negociacao_divida": 0.009035732365695163, "portabilidade": 0.013001645582220282, "sem_correspondencia": 0.18030195966520915}, "confidence": 0.3855673273996436, "input_tokens": 73, "latency_ms": 23.895229000004292} +{"id": "g0187-marketplace_pedido-longo_contexto-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 165, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"seguranca_fraude": 0.034931955427868325, "vas_cancelamento": 0.011610253258469648, "roaming_duvida": 0.010565794506012423, "conta_segunda_via": 0.04140022939221011, "desconto_retencao": 0.01996203407489648, "suporte_configuracao": 0.024742084637891244, "conta_contestacao": 0.062153639956154076, "recarga_saldo": 0.009574699607944845, "parceiros_ofertas": 0.020217521944615027, "roaming_cobranca": 0.00810059658850194, "negociacao_divida": 0.013417483857245454, "vas_consulta": 0.3611995725825254, "marketplace_compra": 0.06837166380915158, "internet_pacote_adicional": 0.14233358787622105, "marketplace_pedido": 0.07772501876568498, "sem_correspondencia": 0.09369386371460743}, "confidence": 0.3611995725825254, "input_tokens": 69, "latency_ms": 31.937244000005194} +{"id": "g0187-marketplace_pedido-longo_contexto-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 152, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.12757942460714056, "parceiros_ofertas": 0.04901638773132526, "marketplace_pedido": 0.19191369986276924, "sem_correspondencia": 0.6314904877987649}, "confidence": 0.6314904877987649, "input_tokens": 66, "latency_ms": 15.387067999995452} +{"id": "g0187-marketplace_pedido-longo_contexto-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 200, "length_bucket": "longo"}, "pred": "vas_consulta", "probabilities": {"reclamacao_atendimento": 0.060779947083414665, "atendimento_humano": 0.10518790014930704, "desconto_retencao": 0.018498972572810385, "cadastro_atualizacao": 0.04105861558314723, "cancelamento_linha": 0.024054652189578363, "internet_consumo": 0.020407658445742657, "parceiros_ofertas": 0.15297751503950865, "marketplace_pedido": 0.10050838453249904, "marketplace_compra": 0.13060078563214142, "conta_debito_automatico_digital": 0.004382033978687451, "portabilidade": 0.006057569781313803, "negociacao_religacao": 0.00822715773826922, "seguranca_perda_roubo": 0.025446351625791737, "vas_consulta": 0.20765747106708854, "roaming_pacote": 0.0022417307594647332, "sem_correspondencia": 0.09191325382123505}, "confidence": 0.20765747106708854, "input_tokens": 82, "latency_ms": 32.40387700000724} +{"id": "g0189-parceiros_ofertas-curto_neutro-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.697199030378856, "beneficios_consulta": 0.0990896574433507, "vas_contratacao": 0.010742188181211516, "sem_correspondencia": 0.19296912399658178}, "confidence": 0.697199030378856, "input_tokens": 30, "latency_ms": 15.169232000005195} +{"id": "g0189-parceiros_ofertas-curto_neutro-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 0.0031121693948464252, "marketplace_pedido": 0.01318264450593385, "cadastro_atualizacao": 0.010485658242060502, "beneficios_consulta": 0.010794268735666452, "marketplace_compra": 0.02554899596510491, "vas_contratacao": 0.0029725385319384007, "recarga_realizar": 0.0006676681108678405, "conta_explicacao": 0.004248578959765681, "vas_consulta": 0.05298249332526259, "parceiros_ofertas": 0.8319567895129292, "plano_nova_linha": 0.0022836455217518713, "sem_correspondencia": 0.04176454919387226}, "confidence": 0.8319567895129292, "input_tokens": 31, "latency_ms": 21.799424000022327} +{"id": "g0189-parceiros_ofertas-curto_neutro-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"conta_debito_automatico_digital": 0.01923229620135237, "marketplace_pedido": 0.04579675375671542, "fidelidade_resgate": 0.007644249423544308, "vas_contratacao": 0.006355202538268366, "vas_cancelamento": 0.002586922941733182, "bonus_nao_recebido": 0.009528104586338966, "reclamacao_atendimento": 0.025682284563999045, "marketplace_compra": 0.042445087593125555, "beneficios_consulta": 0.1656050299424771, "cadastro_atualizacao": 0.017144533540852623, "desconto_retencao": 0.008754745466178864, "conta_vencimento": 0.0032419270233721036, "parceiros_ofertas": 0.5371363967894061, "plano_troca": 0.005394966085664773, "conta_segunda_via": 0.006296043994705972, "sem_correspondencia": 0.0971554555522653}, "confidence": 0.5371363967894061, "input_tokens": 32, "latency_ms": 30.049445999992486} +{"id": "g0189-parceiros_ofertas-curto_neutro-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_pacote": 0.003210145915841556, "cadastro_atualizacao": 0.031725417187347574, "internet_consumo": 0.028575905957834817, "vas_contratacao": 0.007317516340569964, "marketplace_compra": 0.038386262184656565, "marketplace_pedido": 0.0254232636218889, "beneficios_consulta": 0.06256516152513122, "conta_explicacao": 0.018218859665370096, "parceiros_ofertas": 0.6197879190319774, "plano_nova_linha": 0.008985955088214917, "atendimento_humano": 0.018528019638403857, "sem_correspondencia": 0.13727557384276312}, "confidence": 0.6197879190319774, "input_tokens": 30, "latency_ms": 21.885378999996874} +{"id": "g0189-parceiros_ofertas-curto_neutro-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.020799267804630834, "parceiros_ofertas": 0.7107711950975896, "beneficios_consulta": 0.0756497449168964, "sem_correspondencia": 0.19277979218088323}, "confidence": 0.7107711950975896, "input_tokens": 32, "latency_ms": 14.588177999996788} +{"id": "g0189-parceiros_ofertas-curto_neutro-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.00887039594212957, "beneficios_consulta": 0.007829481942528143, "vas_contratacao": 0.0019641677428137794, "parceiros_ofertas": 0.9406379186772805, "conta_segunda_via": 0.0028161874228542438, "marketplace_compra": 0.010080970822091704, "negociacao_divida": 0.0016110236429651506, "sem_correspondencia": 0.026189853807336908}, "confidence": 0.9406379186772805, "input_tokens": 32, "latency_ms": 16.087305999974433} +{"id": "g0189-parceiros_ofertas-curto_neutro-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"cancelamento_linha": 0.006227293864209648, "seguranca_perda_roubo": 0.03556651181623946, "marketplace_pedido": 0.04756464345839322, "marketplace_compra": 0.14351865375215894, "desconto_retencao": 0.030840588144741898, "cadastro_atualizacao": 0.0288154626351623, "reclamacao_atendimento": 0.03524807028231636, "beneficios_consulta": 0.4560450228406834, "vas_contratacao": 0.01029585189086854, "suporte_chip_esim": 0.015368725811076463, "negociacao_religacao": 0.006864839568055038, "sem_correspondencia": 0.18364433593609475}, "confidence": 0.4560450228406834, "input_tokens": 33, "latency_ms": 23.07810799999288} +{"id": "g0189-parceiros_ofertas-curto_neutro-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.3771034608586076, "beneficios_consulta": 0.15440174247018654, "vas_contratacao": 0.019638075546708305, "sem_correspondencia": 0.4488567211244976}, "confidence": 0.4488567211244976, "input_tokens": 32, "latency_ms": 14.997867000005272} +{"id": "g0189-parceiros_ofertas-curto_neutro-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 29, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.6291442753699751, "beneficios_consulta": 0.061434245220203, "vas_contratacao": 0.012822616403668441, "sem_correspondencia": 0.2965988630061535}, "confidence": 0.6291442753699751, "input_tokens": 29, "latency_ms": 14.804067000000032} +{"id": "g0189-parceiros_ofertas-curto_neutro-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.005206750274868746, "parceiros_ofertas": 0.9402634319235454, "beneficios_consulta": 0.008718193718391037, "roaming_duvida": 0.0011657779304231391, "vas_contratacao": 0.0009626491595474593, "cadastro_atualizacao": 0.005361509531266839, "marketplace_compra": 0.00875061305453001, "sem_correspondencia": 0.02957107440742735}, "confidence": 0.9402634319235454, "input_tokens": 30, "latency_ms": 16.694026000010354} +{"id": "g0189-parceiros_ofertas-curto_neutro-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.41205516271800646, "fidelidade_pontos": 0.04658057555286448, "beneficios_consulta": 0.2976277241909064, "troca_numero": 0.002005016742820031, "roaming_duvida": 0.006215109943648269, "atendimento_humano": 0.03585815154174576, "marketplace_pedido": 0.026735771255846016, "seguranca_perda_roubo": 0.017101282802544693, "plano_nova_linha": 0.010747535259768685, "vas_contratacao": 0.008881334464335727, "marketplace_compra": 0.027295358244453505, "sem_correspondencia": 0.10889697728305997}, "confidence": 0.41205516271800646, "input_tokens": 31, "latency_ms": 21.051493999976856} +{"id": "g0189-parceiros_ofertas-curto_neutro-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.547187854588258, "beneficios_consulta": 0.10037360898454471, "vas_contratacao": 0.01474470245196107, "sem_correspondencia": 0.3376938339752362}, "confidence": 0.547187854588258, "input_tokens": 30, "latency_ms": 14.808045999984643} +{"id": "g0190-parceiros_ofertas-informal_abreviado-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.06903734751762935, "marketplace_compra": 0.07832986803107062, "marketplace_pedido": 0.03871700511338558, "vas_contratacao": 0.006482583422343556, "desconto_retencao": 0.007518977802105413, "parceiros_ofertas": 0.7038576550494309, "troca_numero": 0.001596814009570971, "sem_correspondencia": 0.09445974905446358}, "confidence": 0.7038576550494309, "input_tokens": 34, "latency_ms": 15.538004000006822} +{"id": "g0190-parceiros_ofertas-informal_abreviado-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.11087261776001274, "suporte_sem_sinal": 0.08061861370579314, "cadastro_atualizacao": 0.03042639930007556, "marketplace_pedido": 0.0362117672371457, "fidelidade_pontos": 0.027330429980910308, "vas_contratacao": 0.007785851001479504, "portabilidade": 0.004506953644612418, "marketplace_compra": 0.09657894075670527, "vas_cancelamento": 0.003163231525796085, "parceiros_ofertas": 0.5123932562763412, "plano_nova_linha": 0.010601434970955602, "sem_correspondencia": 0.07951050384017248}, "confidence": 0.5123932562763412, "input_tokens": 40, "latency_ms": 22.269106000010197} +{"id": "g0190-parceiros_ofertas-informal_abreviado-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.23298093307700393, "vas_contratacao": 0.02993457344464236, "parceiros_ofertas": 0.20920337405385694, "marketplace_pedido": 0.06436472284216407, "seguranca_perda_roubo": 0.042188204156980415, "vas_cancelamento": 0.01415922563457225, "marketplace_compra": 0.0502059339978724, "sem_correspondencia": 0.35696303279290764}, "confidence": 0.35696303279290764, "input_tokens": 37, "latency_ms": 16.126952999997002} +{"id": "g0190-parceiros_ofertas-informal_abreviado-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 0.21806362195151058, "beneficios_consulta": 0.07480394814115501, "conta_segunda_via": 0.040453225232940544, "suporte_sem_sinal": 0.13375465525167066, "marketplace_compra": 0.05192378890261593, "negociacao_divida": 0.006311324402999629, "troca_numero": 0.0022340097852260464, "vas_contratacao": 0.012539370872990563, "suporte_chip_esim": 0.008247084886835359, "parceiros_ofertas": 0.33620136858825095, "marketplace_pedido": 0.02803214815899678, "sem_correspondencia": 0.08743545382480794}, "confidence": 0.33620136858825095, "input_tokens": 30, "latency_ms": 22.411406000003353} +{"id": "g0190-parceiros_ofertas-informal_abreviado-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.15129632550369193, "recarga_saldo": 0.007124247166653877, "marketplace_pedido": 0.08213035383685258, "vas_contratacao": 0.0344867913917674, "conta_segunda_via": 0.052100846004679915, "conta_debito_automatico_digital": 0.0077374825412357354, "beneficios_consulta": 0.14412603607937807, "sem_correspondencia": 0.5209979174757405}, "confidence": 0.5209979174757405, "input_tokens": 38, "latency_ms": 17.041100000000142} +{"id": "g0190-parceiros_ofertas-informal_abreviado-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["vas_contratacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 0.007862357686315548, "vas_contratacao": 0.017610211515769005, "beneficios_consulta": 0.0471362114855122, "internet_pacote_adicional": 0.2992733519280708, "parceiros_ofertas": 0.4679431476126921, "marketplace_pedido": 0.022163691742245948, "marketplace_compra": 0.03592804939803647, "sem_correspondencia": 0.10208297863135787}, "confidence": 0.4679431476126921, "input_tokens": 36, "latency_ms": 16.254955999983167} +{"id": "g0190-parceiros_ofertas-informal_abreviado-06-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.35687350573124865, "marketplace_pedido": 0.054929829989642, "marketplace_compra": 0.08302171324521296, "internet_consumo": 0.045287120314406626, "suporte_chip_esim": 0.020682716227872423, "beneficios_consulta": 0.15368575859628908, "vas_contratacao": 0.011235452058242303, "sem_correspondencia": 0.27428390383708595}, "confidence": 0.35687350573124865, "input_tokens": 37, "latency_ms": 16.525327000010748} +{"id": "g0190-parceiros_ofertas-informal_abreviado-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.27597607994108797, "marketplace_pedido": 0.05859157455219515, "vas_contratacao": 0.018502588667378295, "recarga_saldo": 0.00498163825944578, "parceiros_ofertas": 0.14691557954768497, "beneficios_consulta": 0.03935834651325217, "conta_vencimento": 0.0058779208123622625, "internet_consumo": 0.035121852975423105, "conta_explicacao": 0.028048519024085804, "marketplace_compra": 0.20832127210372098, "roaming_pacote": 0.002793106899516691, "sem_correspondencia": 0.1755115207038468}, "confidence": 0.27597607994108797, "input_tokens": 38, "latency_ms": 21.718773000003466} +{"id": "g0190-parceiros_ofertas-informal_abreviado-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.16087771042623678, "internet_pacote_adicional": 0.22255998162943805, "conta_contestacao": 0.027049706362351888, "recarga_nao_creditada": 0.0018435789471852445, "marketplace_pedido": 0.024748236834066153, "parceiros_ofertas": 0.38701935019064676, "desconto_retencao": 0.010020274099228552, "vas_contratacao": 0.005394012396240588, "marketplace_compra": 0.04006634424679991, "internet_problema_conexao": 0.015901752390147097, "negociacao_divida": 0.006194288134601587, "sem_correspondencia": 0.0983247643430574}, "confidence": 0.38701935019064676, "input_tokens": 38, "latency_ms": 22.858015999986492} +{"id": "g0190-parceiros_ofertas-informal_abreviado-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 0.004493190234142433, "beneficios_consulta": 0.105657162861871, "bonus_nao_recebido": 0.14768975292272607, "marketplace_compra": 0.03854874343782402, "parceiros_ofertas": 0.4213826760105393, "vas_contratacao": 0.012097662688387276, "marketplace_pedido": 0.042879843970246356, "sem_correspondencia": 0.2272509678742635}, "confidence": 0.4213826760105393, "input_tokens": 34, "latency_ms": 16.366157999982534} +{"id": "g0190-parceiros_ofertas-informal_abreviado-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"plano_troca": 0.020692301355230865, "marketplace_pedido": 0.07879354591945854, "beneficios_consulta": 0.1639396503993777, "reclamacao_atendimento": 0.048935173620358076, "conta_explicacao": 0.03157694179962267, "vas_contratacao": 0.013334862527706649, "parceiros_ofertas": 0.23051943752443074, "suporte_sem_sinal": 0.11018512845470689, "marketplace_compra": 0.14716554780695504, "negociacao_divida": 0.01095923844928116, "negociacao_religacao": 0.0063906924935708915, "sem_correspondencia": 0.13750747964930077}, "confidence": 0.23051943752443074, "input_tokens": 34, "latency_ms": 22.72657399998934} +{"id": "g0190-parceiros_ofertas-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.022553935647010803, "atendimento_humano": 0.09383407235145569, "marketplace_pedido": 0.07625281065702438, "bonus_nao_recebido": 0.03224273771047592, "marketplace_compra": 0.129130020737648, "beneficios_consulta": 0.25345543026924133, "plano_consulta": 0.1323118954896927, "sem_correspondencia": 0.26021909713745117}, "confidence": 0.26021909713745117, "input_tokens": 35, "latency_ms": 16.5256199999817} +{"id": "g0194-parceiros_ofertas-longo_contexto-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.036552023551076916, "marketplace_compra": 0.06267312239117685, "vas_contratacao": 0.010519889300911382, "beneficios_consulta": 0.06647357418917389, "parceiros_ofertas": 0.7110948642093115, "roaming_pacote": 0.00615030161459336, "negociacao_divida": 0.011636539492419431, "sem_correspondencia": 0.09489968525133675}, "confidence": 0.7110948642093115, "input_tokens": 66, "latency_ms": 17.052624000001515} +{"id": "g0194-parceiros_ofertas-longo_contexto-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.004770423589995146, "parceiros_ofertas": 0.7132362582317402, "marketplace_pedido": 0.023142002136658082, "vas_cancelamento": 0.0015898658744113636, "seguranca_perda_roubo": 0.0035516344879632468, "conta_debito_automatico_digital": 0.0026074183905573185, "recarga_realizar": 0.0015627043154512025, "beneficios_consulta": 0.05520648861457079, "bonus_nao_recebido": 0.006157951822336484, "reclamacao_atendimento": 0.01455025653978118, "marketplace_compra": 0.1069538139983418, "sem_correspondencia": 0.06667118199819323}, "confidence": 0.7132362582317402, "input_tokens": 67, "latency_ms": 24.80020699999841} +{"id": "g0194-parceiros_ofertas-longo_contexto-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"internet_pacote_adicional": 0.28348599019450843, "atendimento_humano": 0.055982752151096556, "suporte_chip_esim": 0.007199336597296851, "conta_segunda_via": 0.014570115717607527, "vas_contratacao": 0.011591812128618286, "marketplace_pedido": 0.02080799908819046, "recarga_realizar": 0.002237019451513734, "recarga_nao_creditada": 0.0013655664480471585, "seguranca_perda_roubo": 0.006845106179210884, "marketplace_compra": 0.03791766393041196, "beneficios_consulta": 0.08818089570084449, "negociacao_divida": 0.007658904725064433, "internet_problema_conexao": 0.010434465900698709, "parceiros_ofertas": 0.3355904057904961, "internet_consumo": 0.04749923389634775, "sem_correspondencia": 0.06863273210004668}, "confidence": 0.3355904057904961, "input_tokens": 69, "latency_ms": 31.81366699999444} +{"id": "g0194-parceiros_ofertas-longo_contexto-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 0.001441807826802577, "desconto_retencao": 0.035812653388543364, "plano_troca": 0.012942450044203439, "reclamacao_atendimento": 0.04697507964496861, "recarga_realizar": 0.0076073673102101625, "vas_contratacao": 0.020490715158518115, "seguranca_perda_roubo": 0.015461894591739795, "atendimento_humano": 0.03559474998440917, "recarga_saldo": 0.008991700543722054, "parceiros_ofertas": 0.5828083718983426, "conta_contestacao": 0.023909460611247633, "marketplace_pedido": 0.027857791467017102, "marketplace_compra": 0.027764273642564896, "negociacao_religacao": 0.0039526656966672805, "beneficios_consulta": 0.07916369987216909, "sem_correspondencia": 0.0692253183188742}, "confidence": 0.5828083718983426, "input_tokens": 72, "latency_ms": 30.893767999998545} +{"id": "g0194-parceiros_ofertas-longo_contexto-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"bonus_nao_recebido": 0.026511402140203855, "marketplace_pedido": 0.05591370026050929, "roaming_pacote": 0.0011536831447286307, "conta_contestacao": 0.01695808539760412, "conta_vencimento": 0.0016786503420175083, "beneficios_consulta": 0.054609763006855584, "plano_nova_linha": 0.002082945028581862, "cancelamento_linha": 0.0005337828637299206, "conta_pagamento_confirmacao": 0.007074759165523753, "marketplace_compra": 0.17358801826510625, "parceiros_ofertas": 0.5547206859674506, "atendimento_humano": 0.02687398463592018, "vas_contratacao": 0.0031969907362763748, "portabilidade": 0.002102408272922578, "fidelidade_resgate": 0.0042373648720332325, "sem_correspondencia": 0.06876377590053621}, "confidence": 0.5547206859674506, "input_tokens": 62, "latency_ms": 29.872345000001133} +{"id": "g0194-parceiros_ofertas-longo_contexto-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.7084652827673191, "beneficios_consulta": 0.09066347836949336, "vas_contratacao": 0.01437630606874278, "sem_correspondencia": 0.18649493279444476}, "confidence": 0.7084652827673191, "input_tokens": 69, "latency_ms": 15.390944000017726} +{"id": "g0194-parceiros_ofertas-longo_contexto-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_explicacao": 0.014821743192308999, "conta_pagamento_confirmacao": 0.014322253488613898, "vas_contratacao": 0.004413309853537021, "marketplace_pedido": 0.018215810388085896, "plano_nova_linha": 0.0065193514441501425, "internet_pacote_adicional": 0.12539347667581324, "beneficios_consulta": 0.04332759859366309, "negociacao_divida": 0.0051025271900246956, "roaming_pacote": 0.0010513404565966938, "marketplace_compra": 0.03934125495991074, "parceiros_ofertas": 0.6286789605098871, "suporte_configuracao": 0.007498648746441292, "fidelidade_resgate": 0.004982265043551395, "suporte_sem_sinal": 0.043290200405366894, "seguranca_perda_roubo": 0.0013761270885284194, "sem_correspondencia": 0.04166513196352047}, "confidence": 0.6286789605098871, "input_tokens": 64, "latency_ms": 31.66737999998759} +{"id": "g0194-parceiros_ofertas-longo_contexto-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.033952305562777944, "vas_contratacao": 0.01360179577314522, "recarga_nao_creditada": 0.0010250521130837438, "conta_vencimento": 0.002780294469601211, "recarga_saldo": 0.0016962533119122328, "negociacao_divida": 0.0038764872922477664, "parceiros_ofertas": 0.8071246105483174, "vas_cancelamento": 0.0010181447259040304, "desconto_retencao": 0.022032972075912812, "beneficios_consulta": 0.03932089628643924, "marketplace_compra": 0.02287999325189693, "sem_correspondencia": 0.0506911945887614}, "confidence": 0.8071246105483174, "input_tokens": 70, "latency_ms": 24.374887999982775} +{"id": "g0194-parceiros_ofertas-longo_contexto-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.590526811598279, "marketplace_compra": 0.04958433221282194, "vas_contratacao": 0.008305773031671904, "beneficios_consulta": 0.07742656667316927, "internet_consumo": 0.07991474018542373, "marketplace_pedido": 0.02978563083962013, "recarga_nao_creditada": 0.0010318643047314909, "sem_correspondencia": 0.16342428115428248}, "confidence": 0.590526811598279, "input_tokens": 56, "latency_ms": 17.25071699999603} +{"id": "g0194-parceiros_ofertas-longo_contexto-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.01608808981341592, "cadastro_atualizacao": 0.033809086208519364, "marketplace_compra": 0.047652381163587186, "beneficios_consulta": 0.09196667852823995, "marketplace_pedido": 0.030052913057583508, "parceiros_ofertas": 0.6007571533717221, "roaming_cobranca": 0.0028719028093168114, "sem_correspondencia": 0.1768017950476152}, "confidence": 0.6007571533717221, "input_tokens": 64, "latency_ms": 18.072103999998035} +{"id": "g0194-parceiros_ofertas-longo_contexto-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_segunda_via": 0.013659685046036589, "marketplace_pedido": 0.025191873546614067, "plano_troca": 0.003454020279031436, "marketplace_compra": 0.10956314308161981, "parceiros_ofertas": 0.777994818780523, "vas_contratacao": 0.003205501504293657, "beneficios_consulta": 0.019321728677691226, "sem_correspondencia": 0.047609229084190255}, "confidence": 0.777994818780523, "input_tokens": 64, "latency_ms": 17.804316999985303} +{"id": "g0199-suporte_sem_sinal-regionalismo-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_saldo": 0.0023610797103735858, "plano_consulta": 0.11419872351403457, "conta_debito_automatico_digital": 0.0292050898361719, "suporte_sem_sinal": 0.4706904356765411, "suporte_configuracao": 0.01758256019963209, "suporte_chip_esim": 0.004439373561628871, "atendimento_humano": 0.07806354868359616, "conta_explicacao": 0.019345805314696048, "roaming_cobranca": 0.002881717209243522, "conta_contestacao": 0.02012283010111353, "reclamacao_atendimento": 0.041516956512234277, "plano_nova_linha": 0.016395410748042454, "negociacao_religacao": 0.004072075765638721, "internet_problema_conexao": 0.031128513123044342, "internet_consumo": 0.020272929499881073, "sem_correspondencia": 0.12772295054412774}, "confidence": 0.4706904356765411, "input_tokens": 55, "latency_ms": 32.1277719999955} +{"id": "g0199-suporte_sem_sinal-regionalismo-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.006533075974934205, "conta_vencimento": 0.0039926903710291155, "vas_contratacao": 0.007416883329241277, "vas_cancelamento": 0.006437146963799428, "internet_pacote_adicional": 0.12171182509173052, "internet_problema_conexao": 0.22485594062058192, "roaming_cobranca": 0.004637499883570136, "suporte_chip_esim": 0.029979956624376487, "suporte_sem_sinal": 0.2384092161457733, "suporte_configuracao": 0.03986037934434689, "plano_nova_linha": 0.008503595587613337, "conta_debito_automatico_digital": 0.012556832165479951, "troca_numero": 0.00121655607671858, "negociacao_divida": 0.0059698954822513094, "conta_contestacao": 0.05577312688749457, "sem_correspondencia": 0.23214537945105898}, "confidence": 0.2384092161457733, "input_tokens": 53, "latency_ms": 31.040859000000864} +{"id": "g0199-suporte_sem_sinal-regionalismo-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.00783726977635163, "internet_problema_conexao": 0.17204629589806963, "suporte_sem_sinal": 0.625570203666658, "sem_correspondencia": 0.19454623065892063}, "confidence": 0.625570203666658, "input_tokens": 51, "latency_ms": 15.132606000008764} +{"id": "g0199-suporte_sem_sinal-regionalismo-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7740658286058264, "bonus_nao_recebido": 0.0149344156931348, "suporte_configuracao": 0.02356222567903929, "suporte_chip_esim": 0.005926986966607485, "internet_problema_conexao": 0.061760048463942875, "negociacao_religacao": 0.008467021792522716, "roaming_cobranca": 0.00367295153778752, "sem_correspondencia": 0.1076105212611389}, "confidence": 0.7740658286058264, "input_tokens": 59, "latency_ms": 17.954624999987345} +{"id": "g0199-suporte_sem_sinal-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.011544558440021656, "plano_nova_linha": 0.012346715902078595, "roaming_pacote": 0.006662980314894669, "internet_problema_conexao": 0.2223130656009706, "conta_vencimento": 0.005864407047834568, "internet_consumo": 0.06707272806669672, "conta_debito_automatico_digital": 0.04439421827912468, "vas_cancelamento": 0.019720090929662683, "atendimento_humano": 0.13350264982954071, "vas_contratacao": 0.011196286631304656, "suporte_configuracao": 0.05945309737584414, "recarga_saldo": 0.004639455205862253, "cancelamento_linha": 0.019450117273933632, "seguranca_fraude": 0.13826187218946254, "suporte_chip_esim": 0.05064459614289386, "sem_correspondencia": 0.19293316076987405}, "confidence": 0.2223130656009706, "input_tokens": 53, "latency_ms": 30.966543999994656} +{"id": "g0199-suporte_sem_sinal-regionalismo-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9137190365823677, "negociacao_religacao": 0.0018978261789426043, "internet_problema_conexao": 0.015519961512513067, "sem_correspondencia": 0.06886317572617653}, "confidence": 0.9137190365823677, "input_tokens": 48, "latency_ms": 14.988352000017358} +{"id": "g0199-suporte_sem_sinal-regionalismo-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"cadastro_atualizacao": 0.027914898466794413, "negociacao_religacao": 0.00620069727229412, "suporte_sem_sinal": 0.15480785070047623, "internet_pacote_adicional": 0.17690008876648497, "internet_problema_conexao": 0.1820660084274055, "vas_consulta": 0.1968880593547495, "conta_explicacao": 0.012751560656731999, "suporte_chip_esim": 0.015300472265190856, "vas_contratacao": 0.007816927506609712, "recarga_saldo": 0.0030111277006786403, "plano_nova_linha": 0.00810308568085275, "suporte_configuracao": 0.023390073326487317, "atendimento_humano": 0.02670400589393638, "internet_consumo": 0.04585324599805134, "troca_numero": 0.0011997626860160656, "sem_correspondencia": 0.11109213529724021}, "confidence": 0.1968880593547495, "input_tokens": 51, "latency_ms": 30.49230900001021} +{"id": "g0199-suporte_sem_sinal-regionalismo-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_vencimento": 0.0023423758748626084, "atendimento_humano": 0.10834626613815891, "fidelidade_resgate": 0.011025253439462028, "suporte_chip_esim": 0.023369110603801556, "negociacao_religacao": 0.003962238231577763, "desconto_retencao": 0.021687751156199638, "suporte_sem_sinal": 0.4948931226937923, "internet_problema_conexao": 0.08635562467300698, "vas_contratacao": 0.0052359261323201975, "suporte_configuracao": 0.040357190222960644, "portabilidade": 0.0027763929069607226, "seguranca_perda_roubo": 0.11169446757739074, "conta_explicacao": 0.008868621466094852, "roaming_pacote": 0.004118033593703716, "plano_troca": 0.0043823983482253175, "sem_correspondencia": 0.07058522694148203}, "confidence": 0.4948931226937923, "input_tokens": 57, "latency_ms": 31.310267000009162} +{"id": "g0199-suporte_sem_sinal-regionalismo-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_consulta": 0.15647603119653, "suporte_chip_esim": 0.010205459486349258, "negociacao_religacao": 0.005561454992364063, "internet_problema_conexao": 0.09061287826951665, "conta_segunda_via": 0.01632643443893691, "atendimento_humano": 0.06466218642468771, "seguranca_fraude": 0.0959454151109719, "suporte_sem_sinal": 0.35765280287038825, "suporte_configuracao": 0.02846847019854693, "seguranca_perda_roubo": 0.051535157861569994, "vas_contratacao": 0.007827429806207936, "sem_correspondencia": 0.11472627934393038}, "confidence": 0.35765280287038825, "input_tokens": 49, "latency_ms": 24.82995899998741} +{"id": "g0199-suporte_sem_sinal-regionalismo-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7745057560831053, "conta_explicacao": 0.010966572285627172, "internet_problema_conexao": 0.05652676680665743, "negociacao_religacao": 0.006492207939518838, "fidelidade_resgate": 0.015581961225214262, "suporte_configuracao": 0.02517742920231342, "suporte_chip_esim": 0.003631672923406761, "sem_correspondencia": 0.10711763353415672}, "confidence": 0.7745057560831053, "input_tokens": 51, "latency_ms": 18.15217900002608} +{"id": "g0199-suporte_sem_sinal-regionalismo-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_consumo": 0.02269247275970434, "suporte_chip_esim": 0.009538069794904076, "suporte_sem_sinal": 0.7751948584860681, "troca_numero": 0.000423588634361702, "suporte_configuracao": 0.007922543567859017, "recarga_saldo": 0.0003719925465082203, "beneficios_consulta": 0.018820396536711217, "seguranca_perda_roubo": 0.02239597689156084, "internet_problema_conexao": 0.024164191598912442, "reclamacao_atendimento": 0.03898805554611624, "negociacao_religacao": 0.0014781925791297274, "sem_correspondencia": 0.07800966105816415}, "confidence": 0.7751948584860681, "input_tokens": 51, "latency_ms": 24.14356899998893} +{"id": "g0199-suporte_sem_sinal-regionalismo-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7498708210214102, "negociacao_religacao": 0.005496905535757193, "negociacao_divida": 0.00844054930851575, "internet_problema_conexao": 0.0706282243233779, "suporte_chip_esim": 0.010938383409647619, "suporte_configuracao": 0.03194842793155496, "conta_segunda_via": 0.012207148340846564, "sem_correspondencia": 0.11046954012888982}, "confidence": 0.7498708210214102, "input_tokens": 48, "latency_ms": 18.025801000021602} +{"id": "g0200-suporte_sem_sinal-emocional-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.8795604732321538, "internet_problema_conexao": 0.012501604808608038, "negociacao_religacao": 0.005193275767088829, "sem_correspondencia": 0.10274464619214936}, "confidence": 0.8795604732321538, "input_tokens": 42, "latency_ms": 15.03012200001308} +{"id": "g0200-suporte_sem_sinal-emocional-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.03254158556836924, "suporte_chip_esim": 0.005860150568228384, "negociacao_religacao": 0.006437690728970362, "roaming_duvida": 0.010816816687580421, "internet_problema_conexao": 0.4583218585122679, "suporte_sem_sinal": 0.26481367251938837, "negociacao_divida": 0.005216136324653448, "conta_contestacao": 0.038467751543043625, "vas_cancelamento": 0.0039304184489066885, "recarga_realizar": 0.001745469591072959, "atendimento_humano": 0.03783340535951533, "sem_correspondencia": 0.1340150441480033}, "confidence": 0.4583218585122679, "input_tokens": 48, "latency_ms": 23.875075999995943} +{"id": "g0200-suporte_sem_sinal-emocional-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0062291019022257255, "suporte_chip_esim": 0.007738746865627013, "roaming_duvida": 0.026624836848822286, "suporte_configuracao": 0.027538594643938378, "internet_problema_conexao": 0.01274314938558985, "vas_cancelamento": 0.01229098111742995, "suporte_sem_sinal": 0.8285876784467301, "sem_correspondencia": 0.07824691078963666}, "confidence": 0.8285876784467301, "input_tokens": 50, "latency_ms": 17.918782000009514} +{"id": "g0200-suporte_sem_sinal-emocional-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9115288414975485, "internet_problema_conexao": 0.02811845065607922, "negociacao_religacao": 0.00250562045012956, "sem_correspondencia": 0.05784708739624266}, "confidence": 0.9115288414975485, "input_tokens": 48, "latency_ms": 14.880341999997881} +{"id": "g0200-suporte_sem_sinal-emocional-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.008211729399705294, "internet_pacote_adicional": 0.24515136431027248, "suporte_chip_esim": 0.01629819590880838, "vas_contratacao": 0.008609980641463105, "conta_pagamento_confirmacao": 0.01857378770339316, "internet_problema_conexao": 0.04161131152847645, "suporte_sem_sinal": 0.2776412463492957, "conta_contestacao": 0.03423853709066833, "troca_numero": 0.07941732084233395, "beneficios_consulta": 0.048805387509799875, "suporte_configuracao": 0.031202969285203018, "sem_correspondencia": 0.19023816943058025}, "confidence": 0.2776412463492957, "input_tokens": 44, "latency_ms": 23.407998000010366} +{"id": "g0200-suporte_sem_sinal-emocional-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.02061516261107628, "conta_segunda_via": 0.006020540919902714, "negociacao_religacao": 0.0030849916352924207, "conta_vencimento": 0.0016825387951149113, "suporte_chip_esim": 0.12289021332993233, "internet_problema_conexao": 0.025029205129650213, "suporte_sem_sinal": 0.7686969743466753, "sem_correspondencia": 0.05198037323235581}, "confidence": 0.7686969743466753, "input_tokens": 47, "latency_ms": 17.51346699998635} +{"id": "g0200-suporte_sem_sinal-emocional-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.04796967054439883, "fidelidade_pontos": 0.03387947109771235, "recarga_realizar": 0.0020838475946375026, "negociacao_religacao": 0.005392256354820232, "conta_explicacao": 0.00998355571364022, "roaming_cobranca": 0.02155810659308819, "suporte_chip_esim": 0.007619712264962234, "suporte_configuracao": 0.025102945798607546, "internet_problema_conexao": 0.04201221964777828, "roaming_duvida": 0.015722077812102633, "suporte_sem_sinal": 0.6904507486773996, "sem_correspondencia": 0.09822538790085238}, "confidence": 0.6904507486773996, "input_tokens": 43, "latency_ms": 23.96741600000496} +{"id": "g0200-suporte_sem_sinal-emocional-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.06580199466706613, "cancelamento_linha": 0.017330853704300757, "suporte_sem_sinal": 0.3842995263413407, "negociacao_religacao": 0.010627866058566034, "internet_problema_conexao": 0.09828492501163201, "seguranca_perda_roubo": 0.1533718296708906, "suporte_chip_esim": 0.010298385543801272, "sem_correspondencia": 0.2599846190024025}, "confidence": 0.3842995263413407, "input_tokens": 43, "latency_ms": 17.71861299999955} +{"id": "g0200-suporte_sem_sinal-emocional-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.007260084711734215, "reclamacao_atendimento": 0.11530958259652178, "suporte_sem_sinal": 0.6166015146521622, "suporte_configuracao": 0.02677205970081309, "plano_consulta": 0.042501668927271946, "roaming_cobranca": 0.002595802270623518, "internet_problema_conexao": 0.036483149061892726, "fidelidade_pontos": 0.01194915546923188, "bonus_nao_recebido": 0.01606896643499562, "negociacao_religacao": 0.003818259403073197, "suporte_chip_esim": 0.0038764987334425284, "sem_correspondencia": 0.11676325803823732}, "confidence": 0.6166015146521622, "input_tokens": 42, "latency_ms": 24.655111999976498} +{"id": "g0200-suporte_sem_sinal-emocional-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.17772219793286217, "suporte_sem_sinal": 0.4523409316510782, "negociacao_religacao": 0.012229822476186827, "sem_correspondencia": 0.35770704793987285}, "confidence": 0.4523409316510782, "input_tokens": 44, "latency_ms": 16.5309569999863} +{"id": "g0200-suporte_sem_sinal-emocional-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.03650331510790927, "suporte_sem_sinal": 0.8089395791625216, "negociacao_religacao": 0.006024863593372939, "sem_correspondencia": 0.1485322421361962}, "confidence": 0.8089395791625216, "input_tokens": 40, "latency_ms": 15.655818999988469} +{"id": "g0200-suporte_sem_sinal-emocional-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.8845451235288674, "internet_problema_conexao": 0.021490111366647083, "negociacao_religacao": 0.010744456842924237, "sem_correspondencia": 0.08322030826156127}, "confidence": 0.8845451235288674, "input_tokens": 46, "latency_ms": 15.166157999999541} +{"id": "g0201-suporte_sem_sinal-longo_contexto-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 240, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7380193764452954, "portabilidade": 0.002044407401642, "suporte_configuracao": 0.011635208946878117, "negociacao_religacao": 0.002147346938928561, "suporte_chip_esim": 0.004559975958627785, "internet_problema_conexao": 0.039502660585650516, "troca_numero": 0.0005754034963381174, "sem_correspondencia": 0.20151562022663952}, "confidence": 0.7380193764452954, "input_tokens": 96, "latency_ms": 19.775551000009273} +{"id": "g0201-suporte_sem_sinal-longo_contexto-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 226, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0018455551510234355, "suporte_sem_sinal": 0.9249132294962693, "internet_problema_conexao": 0.03805700697528968, "sem_correspondencia": 0.03518420837741761}, "confidence": 0.9249132294962693, "input_tokens": 96, "latency_ms": 15.374148999995896} +{"id": "g0201-suporte_sem_sinal-longo_contexto-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.16187303133813757, "suporte_configuracao": 0.030912489397104708, "cadastro_atualizacao": 0.013996565099262356, "suporte_chip_esim": 0.1946885331731261, "negociacao_religacao": 0.0031572606661949038, "fidelidade_pontos": 0.005552549040549727, "suporte_sem_sinal": 0.500586342196184, "sem_correspondencia": 0.08923322908944059}, "confidence": 0.500586342196184, "input_tokens": 84, "latency_ms": 20.393071000000873} +{"id": "g0201-suporte_sem_sinal-longo_contexto-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.06813980882703802, "negociacao_religacao": 0.002505696194292978, "suporte_sem_sinal": 0.7941961300172896, "sem_correspondencia": 0.13515836496137937}, "confidence": 0.7941961300172896, "input_tokens": 88, "latency_ms": 15.345787999990534} +{"id": "g0201-suporte_sem_sinal-longo_contexto-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.05094045433828903, "suporte_sem_sinal": 0.6098114291845634, "suporte_chip_esim": 0.10015218025172619, "vas_cancelamento": 0.015380065988433046, "marketplace_compra": 0.004963770541126275, "internet_problema_conexao": 0.06945527390221778, "negociacao_religacao": 0.0036696242407777994, "sem_correspondencia": 0.1456272015528664}, "confidence": 0.6098114291845634, "input_tokens": 86, "latency_ms": 20.701685999995334} +{"id": "g0201-suporte_sem_sinal-longo_contexto-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 254, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.4605217934095348, "negociacao_religacao": 0.007503153854090863, "internet_problema_conexao": 0.3974109343846823, "sem_correspondencia": 0.13456411835169202}, "confidence": 0.4605217934095348, "input_tokens": 96, "latency_ms": 15.287142999994785} +{"id": "g0201-suporte_sem_sinal-longo_contexto-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 216, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.11161917044416225, "marketplace_pedido": 0.005375375418012046, "recarga_saldo": 0.0011358802434850792, "roaming_duvida": 0.00489416481852046, "suporte_chip_esim": 0.02893557101732064, "seguranca_fraude": 0.02612063764936248, "conta_explicacao": 0.01091628316207855, "negociacao_religacao": 0.00529210587518504, "suporte_sem_sinal": 0.25488680958282905, "vas_contratacao": 0.0025453008420246253, "conta_debito_automatico_digital": 0.00798766046516925, "internet_problema_conexao": 0.177843552407145, "parceiros_ofertas": 0.007804904261192381, "plano_consulta": 0.012964316240924463, "suporte_configuracao": 0.03828594812136398, "sem_correspondencia": 0.3033923194512247}, "confidence": 0.3033923194512247, "input_tokens": 87, "latency_ms": 35.05942199998913} +{"id": "g0201-suporte_sem_sinal-longo_contexto-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 209, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0063351122957426695, "internet_problema_conexao": 0.09501925900121806, "suporte_sem_sinal": 0.7833917177440213, "sem_correspondencia": 0.11525391095901798}, "confidence": 0.7833917177440213, "input_tokens": 86, "latency_ms": 15.367785999984562} +{"id": "g0201-suporte_sem_sinal-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 224, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.009668748681712915, "internet_problema_conexao": 0.52840273784991, "suporte_configuracao": 0.05555737308327298, "sem_correspondencia": 0.40637114038510413}, "confidence": 0.52840273784991, "input_tokens": 86, "latency_ms": 15.6364910000093} +{"id": "g0201-suporte_sem_sinal-longo_contexto-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 216, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"troca_numero": 0.0005833394444734027, "suporte_configuracao": 0.01231633541777188, "suporte_chip_esim": 0.0031616849519125636, "negociacao_religacao": 0.0015389172425829994, "suporte_sem_sinal": 0.8198128625604456, "roaming_pacote": 0.0012917314170625021, "internet_problema_conexao": 0.03984773296570089, "sem_correspondencia": 0.12144739600005011}, "confidence": 0.8198128625604456, "input_tokens": 90, "latency_ms": 19.71367199999463} +{"id": "g0201-suporte_sem_sinal-longo_contexto-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"marketplace_pedido": 0.020000028468201536, "troca_numero": 0.0014409609663991573, "fidelidade_resgate": 0.010013164508271069, "parceiros_ofertas": 0.014700937364127354, "roaming_pacote": 0.0031840911585443265, "suporte_configuracao": 0.04342075617246934, "plano_nova_linha": 0.008199400836139485, "suporte_sem_sinal": 0.46501062238017943, "internet_problema_conexao": 0.205407431551694, "negociacao_religacao": 0.007300210327215012, "suporte_chip_esim": 0.02257328007831009, "sem_correspondencia": 0.19874911618844918}, "confidence": 0.46501062238017943, "input_tokens": 84, "latency_ms": 24.30865299999141} +{"id": "g0201-suporte_sem_sinal-longo_contexto-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 97, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.13721533119678497, "suporte_sem_sinal": 0.6121054887771606, "conta_vencimento": 0.0009062314056791365, "negociacao_religacao": 0.0014234387781471014, "recarga_realizar": 0.0008438596851192415, "parceiros_ofertas": 0.011686167679727077, "suporte_configuracao": 0.014228345826268196, "suporte_chip_esim": 0.003884005593135953, "fidelidade_pontos": 0.0037354538217186928, "reclamacao_atendimento": 0.04443607106804848, "conta_debito_automatico_digital": 0.0023489585146307945, "sem_correspondencia": 0.1671866476535797}, "confidence": 0.6121054887771606, "input_tokens": 97, "latency_ms": 26.712822000007463} +{"id": "g0203-suporte_configuracao-curto_neutro-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.031101196077430365, "vas_consulta": 0.08663235346578499, "reclamacao_atendimento": 0.0445066304651907, "seguranca_fraude": 0.02476286069265423, "conta_explicacao": 0.011599322435280012, "internet_problema_conexao": 0.03951473043815105, "parceiros_ofertas": 0.03203165435696678, "marketplace_compra": 0.014900972622603995, "internet_pacote_adicional": 0.07064454792009152, "suporte_configuracao": 0.4558172388131249, "suporte_sem_sinal": 0.07542422934102329, "sem_correspondencia": 0.11306426337169816}, "confidence": 0.4558172388131249, "input_tokens": 38, "latency_ms": 24.329991999991307} +{"id": "g0203-suporte_configuracao-curto_neutro-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.09665680494257278, "seguranca_fraude": 0.08185974239952294, "seguranca_perda_roubo": 0.07921055420363288, "vas_cancelamento": 0.009285523165338858, "suporte_configuracao": 0.4028145607336518, "desconto_retencao": 0.027374470337205005, "suporte_sem_sinal": 0.1362708886311674, "roaming_pacote": 0.0051516511682217925, "negociacao_religacao": 0.004629739364011874, "conta_vencimento": 0.005909518682719132, "suporte_chip_esim": 0.014827173134962396, "sem_correspondencia": 0.13600937323699316}, "confidence": 0.4028145607336518, "input_tokens": 35, "latency_ms": 23.529821000010998} +{"id": "g0203-suporte_configuracao-curto_neutro-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.03723842733886303, "suporte_chip_esim": 0.007368265815860014, "internet_problema_conexao": 0.1296858518500444, "plano_consulta": 0.04121116640890762, "suporte_sem_sinal": 0.1291577844878536, "seguranca_fraude": 0.029513147387947455, "conta_explicacao": 0.01178989865161252, "reclamacao_atendimento": 0.08078754128785896, "internet_consumo": 0.056004767626630536, "suporte_configuracao": 0.3627334914222395, "internet_pacote_adicional": 0.022396235296046032, "sem_correspondencia": 0.09211342242613633}, "confidence": 0.3627334914222395, "input_tokens": 38, "latency_ms": 24.202290000005178} +{"id": "g0203-suporte_configuracao-curto_neutro-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.011707150752595916, "conta_explicacao": 0.035935210219867786, "conta_segunda_via": 0.0825472136867159, "suporte_sem_sinal": 0.14609500071886458, "suporte_chip_esim": 0.037222789695149035, "conta_vencimento": 0.006172204097004226, "internet_problema_conexao": 0.040131712288859, "seguranca_fraude": 0.10909154493020029, "conta_debito_automatico_digital": 0.0494040115553843, "roaming_duvida": 0.013164364107528172, "seguranca_perda_roubo": 0.05862465967437472, "conta_contestacao": 0.05558895055666894, "suporte_configuracao": 0.10617458316040808, "recarga_nao_creditada": 0.003552915359662209, "parceiros_ofertas": 0.036011496710976275, "sem_correspondencia": 0.20857619248574058}, "confidence": 0.20857619248574058, "input_tokens": 37, "latency_ms": 31.654257000013786} +{"id": "g0203-suporte_configuracao-curto_neutro-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.014678101017731449, "roaming_duvida": 0.010279184180993814, "plano_nova_linha": 0.013888566719187834, "portabilidade": 0.010051150780505813, "vas_consulta": 0.06565096212500693, "suporte_chip_esim": 0.008654380195029503, "bonus_nao_recebido": 0.009152069664403618, "troca_numero": 0.0032459755810662796, "internet_problema_conexao": 0.28357249425740505, "suporte_sem_sinal": 0.15602149029349993, "suporte_configuracao": 0.29639297647859836, "sem_correspondencia": 0.1284126487065714}, "confidence": 0.29639297647859836, "input_tokens": 34, "latency_ms": 23.40797399997996} +{"id": "g0203-suporte_configuracao-curto_neutro-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.06548786114537819, "suporte_configuracao": 0.5027751289101308, "suporte_chip_esim": 0.009474821318128546, "sem_correspondencia": 0.42226218862636244}, "confidence": 0.5027751289101308, "input_tokens": 35, "latency_ms": 15.396218999995881} +{"id": "g0203-suporte_configuracao-curto_neutro-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.030489550176618627, "suporte_chip_esim": 0.021888115327362543, "suporte_configuracao": 0.48582966945430894, "sem_correspondencia": 0.4617926650417099}, "confidence": 0.48582966945430894, "input_tokens": 34, "latency_ms": 15.428279999980532} +{"id": "g0203-suporte_configuracao-curto_neutro-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_segunda_via": 0.063993063271401, "beneficios_consulta": 0.12735331896279703, "roaming_pacote": 0.009739013821216523, "suporte_sem_sinal": 0.14548321813198087, "suporte_configuracao": 0.044656687922666, "negociacao_divida": 0.010195808894215628, "seguranca_perda_roubo": 0.08490958374922433, "portabilidade": 0.015098054119951113, "internet_problema_conexao": 0.02597960882924638, "internet_consumo": 0.05799666122550483, "fidelidade_resgate": 0.019784687936159003, "plano_consulta": 0.10422095867604694, "suporte_chip_esim": 0.02384762530064267, "conta_pagamento_confirmacao": 0.05930850351046054, "seguranca_fraude": 0.06407589137165433, "sem_correspondencia": 0.14335731427683282}, "confidence": 0.14548321813198087, "input_tokens": 32, "latency_ms": 30.536611999991692} +{"id": "g0203-suporte_configuracao-curto_neutro-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.026172085196962225, "suporte_chip_esim": 0.011261159753391552, "reclamacao_atendimento": 0.07830991734553913, "conta_contestacao": 0.030574596096684527, "suporte_configuracao": 0.5067107767122841, "bonus_nao_recebido": 0.00858765017536036, "suporte_sem_sinal": 0.10411068981336719, "sem_correspondencia": 0.2342731249064108}, "confidence": 0.5067107767122841, "input_tokens": 35, "latency_ms": 17.609592000013663} +{"id": "g0203-suporte_configuracao-curto_neutro-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_nova_linha": 0.03446079860396904, "suporte_configuracao": 0.2879887281579476, "suporte_chip_esim": 0.02284360723276479, "recarga_realizar": 0.0034103545585416365, "internet_pacote_adicional": 0.2924776136515551, "suporte_sem_sinal": 0.15753513893707588, "internet_problema_conexao": 0.02519676326590553, "sem_correspondencia": 0.1760869955922404}, "confidence": 0.2924776136515551, "input_tokens": 34, "latency_ms": 17.05298199999561} +{"id": "g0203-suporte_configuracao-curto_neutro-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 0.12853217424201255, "internet_pacote_adicional": 0.1635042169015905, "fidelidade_resgate": 0.014613610101249305, "marketplace_pedido": 0.02987497183203166, "suporte_configuracao": 0.3037610422764216, "bonus_nao_recebido": 0.009382673757678683, "vas_consulta": 0.11446287749481568, "suporte_chip_esim": 0.007269116287797603, "plano_troca": 0.009910015620058766, "internet_problema_conexao": 0.04379263994732499, "beneficios_consulta": 0.07341672651042991, "sem_correspondencia": 0.10147993502858875}, "confidence": 0.3037610422764216, "input_tokens": 32, "latency_ms": 23.728911999995717} +{"id": "g0203-suporte_configuracao-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.0361361302528626, "suporte_sem_sinal": 0.2893884957459813, "suporte_chip_esim": 0.030178456261891803, "sem_correspondencia": 0.6442969177392643}, "confidence": 0.6442969177392643, "input_tokens": 32, "latency_ms": 15.354310000020632} +{"id": "g0204-suporte_configuracao-informal_abreviado-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.48968876016902224, "suporte_chip_esim": 0.05189148457873874, "portabilidade": 0.02171881019195716, "cadastro_atualizacao": 0.06018390960100731, "suporte_sem_sinal": 0.1655821123996099, "roaming_cobranca": 0.004064915504888067, "internet_problema_conexao": 0.019297149960462192, "sem_correspondencia": 0.1875728575943144}, "confidence": 0.48968876016902224, "input_tokens": 37, "latency_ms": 17.043986999993876} +{"id": "g0204-suporte_configuracao-informal_abreviado-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_consulta": 0.08633778989315033, "beneficios_consulta": 0.06226305291056633, "suporte_sem_sinal": 0.09574864059686661, "conta_debito_automatico_digital": 0.02614375576376915, "recarga_nao_creditada": 0.006116355769336224, "suporte_configuracao": 0.24984830617904663, "suporte_chip_esim": 0.02143542841076851, "internet_problema_conexao": 0.06596686691045761, "recarga_realizar": 0.006297634914517403, "vas_consulta": 0.03933760151267052, "cadastro_atualizacao": 0.023366963490843773, "seguranca_fraude": 0.04463507980108261, "roaming_duvida": 0.020077330991625786, "portabilidade": 0.014237291179597378, "conta_segunda_via": 0.01718509942293167, "sem_correspondencia": 0.22100280225276947}, "confidence": 0.24984830617904663, "input_tokens": 38, "latency_ms": 32.004518999997345} +{"id": "g0204-suporte_configuracao-informal_abreviado-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.3089786788102712, "suporte_sem_sinal": 0.2599781172534887, "portabilidade": 0.019402889661323492, "roaming_duvida": 0.019256722307574987, "suporte_chip_esim": 0.008036269858715953, "beneficios_consulta": 0.04786688120576382, "internet_problema_conexao": 0.07564571549139917, "sem_correspondencia": 0.2608347254114627}, "confidence": 0.3089786788102712, "input_tokens": 42, "latency_ms": 17.5689870000042} +{"id": "g0204-suporte_configuracao-informal_abreviado-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.34989226654627126, "suporte_chip_esim": 0.019328320835448595, "fidelidade_pontos": 0.06994823524378678, "negociacao_religacao": 0.0789488646336924, "roaming_duvida": 0.022793852307601756, "conta_contestacao": 0.023994319682812553, "recarga_realizar": 0.006612637229595755, "recarga_saldo": 0.0036303094476787413, "beneficios_consulta": 0.08344593832601235, "portabilidade": 0.011935205468375919, "troca_numero": 0.0032677676801042316, "internet_problema_conexao": 0.03415294441227699, "suporte_sem_sinal": 0.10409168389087853, "cadastro_atualizacao": 0.027155284451801, "marketplace_pedido": 0.026157366702627523, "sem_correspondencia": 0.13464500314103564}, "confidence": 0.34989226654627126, "input_tokens": 35, "latency_ms": 30.128232999999227} +{"id": "g0204-suporte_configuracao-informal_abreviado-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"vas_consulta": 0.11784349903237652, "seguranca_fraude": 0.045023905242453796, "suporte_configuracao": 0.3562956609987131, "recarga_realizar": 0.004778960931115453, "conta_debito_automatico_digital": 0.008446304501220084, "plano_troca": 0.0073352538500209875, "internet_problema_conexao": 0.02787248913565952, "bonus_nao_recebido": 0.01003258905983342, "suporte_chip_esim": 0.0259962000277075, "internet_consumo": 0.06630234713606675, "suporte_sem_sinal": 0.16397090981585738, "sem_correspondencia": 0.16610188026897546}, "confidence": 0.3562956609987131, "input_tokens": 37, "latency_ms": 25.57796700000381} +{"id": "g0204-suporte_configuracao-informal_abreviado-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.2776294733972965, "internet_problema_conexao": 0.10248006450183887, "plano_consulta": 0.07708493857067356, "beneficios_consulta": 0.08644111720151908, "plano_troca": 0.008154382248497209, "conta_debito_automatico_digital": 0.0338742110113138, "suporte_sem_sinal": 0.1492302463619021, "troca_numero": 0.0021833936423547476, "suporte_chip_esim": 0.010326735061390565, "bonus_nao_recebido": 0.03502553809047002, "negociacao_divida": 0.005321880966072969, "sem_correspondencia": 0.21224801894667059}, "confidence": 0.2776294733972965, "input_tokens": 35, "latency_ms": 24.411171999986436} +{"id": "g0204-suporte_configuracao-informal_abreviado-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"bonus_nao_recebido": 0.055104385137670735, "suporte_sem_sinal": 0.20132563670737533, "suporte_configuracao": 0.4554813427863045, "suporte_chip_esim": 0.007017933645916352, "internet_problema_conexao": 0.0716048020041674, "conta_vencimento": 0.005335455670917219, "cancelamento_linha": 0.004667705778015122, "sem_correspondencia": 0.19946273826963334}, "confidence": 0.4554813427863045, "input_tokens": 38, "latency_ms": 17.123230000009926} +{"id": "g0204-suporte_configuracao-informal_abreviado-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.01752843405466775, "internet_problema_conexao": 0.012419374225691978, "suporte_configuracao": 0.6297405018274128, "sem_correspondencia": 0.34031168989222743}, "confidence": 0.6297405018274128, "input_tokens": 39, "latency_ms": 15.661226999981182} +{"id": "g0204-suporte_configuracao-informal_abreviado-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_contestacao": 0.06000347552827837, "suporte_configuracao": 0.4371714379457759, "cadastro_atualizacao": 0.03291552578213256, "suporte_sem_sinal": 0.1570980430571911, "recarga_realizar": 0.004608768128588917, "internet_problema_conexao": 0.04900614268065337, "suporte_chip_esim": 0.033638589742044346, "sem_correspondencia": 0.22555801713533546}, "confidence": 0.4371714379457759, "input_tokens": 40, "latency_ms": 17.272001999998565} +{"id": "g0204-suporte_configuracao-informal_abreviado-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.03633588676838562, "recarga_realizar": 0.00503563059965095, "suporte_chip_esim": 0.018328197927736933, "plano_nova_linha": 0.023461804596913344, "suporte_configuracao": 0.38402499082770053, "internet_pacote_adicional": 0.1035674622339236, "conta_vencimento": 0.003477996567093184, "beneficios_consulta": 0.05125189002929904, "bonus_nao_recebido": 0.007262058804631849, "conta_pagamento_confirmacao": 0.011444276590437782, "suporte_sem_sinal": 0.16981956943950538, "sem_correspondencia": 0.1859902356147218}, "confidence": 0.38402499082770053, "input_tokens": 35, "latency_ms": 23.44875800000068} +{"id": "g0204-suporte_configuracao-informal_abreviado-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 0.1728243648226718, "negociacao_religacao": 0.006512735389413338, "beneficios_consulta": 0.09312129600969644, "conta_contestacao": 0.04016522247051892, "recarga_realizar": 0.004327712038320928, "marketplace_pedido": 0.01708681478663396, "plano_nova_linha": 0.018590328885972267, "fidelidade_pontos": 0.034654694927447285, "suporte_chip_esim": 0.034266501058765206, "conta_debito_automatico_digital": 0.01965900475762683, "reclamacao_atendimento": 0.051187875706171955, "conta_explicacao": 0.023634254514192383, "suporte_configuracao": 0.3016917056104705, "internet_problema_conexao": 0.03462706444979252, "conta_segunda_via": 0.013291126813244625, "sem_correspondencia": 0.13435929775906108}, "confidence": 0.3016917056104705, "input_tokens": 38, "latency_ms": 31.5898979999929} +{"id": "g0204-suporte_configuracao-informal_abreviado-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.009303024220618893, "suporte_configuracao": 0.31380609291598943, "suporte_chip_esim": 0.01024880094008969, "seguranca_fraude": 0.10996562457576219, "internet_problema_conexao": 0.07512336371242129, "negociacao_divida": 0.010287991926118574, "suporte_sem_sinal": 0.24719170219360453, "sem_correspondencia": 0.22407339951539543}, "confidence": 0.31380609291598943, "input_tokens": 40, "latency_ms": 18.312081999994234} +{"id": "g0206-suporte_configuracao-regionalismo-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"recarga_saldo": 0.005147755429507506, "vas_contratacao": 0.010934304990336681, "roaming_pacote": 0.004805269481055215, "internet_problema_conexao": 0.07451887910094354, "negociacao_religacao": 0.007823516337858867, "portabilidade": 0.015945301758198565, "beneficios_consulta": 0.07355444618028686, "cancelamento_linha": 0.004471129113898699, "suporte_configuracao": 0.4325627233484914, "suporte_sem_sinal": 0.1253100142238843, "marketplace_compra": 0.024990213150504884, "fidelidade_resgate": 0.015222805944768129, "desconto_retencao": 0.008133798549804516, "fidelidade_pontos": 0.03945624316172931, "suporte_chip_esim": 0.020900600781456728, "sem_correspondencia": 0.13622299844727484}, "confidence": 0.4325627233484914, "input_tokens": 39, "latency_ms": 30.558994000017492} +{"id": "g0206-suporte_configuracao-regionalismo-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.05070608412752033, "internet_problema_conexao": 0.12847222759187849, "suporte_sem_sinal": 0.15727226556748447, "roaming_pacote": 0.008366100692906962, "plano_troca": 0.022451484483467603, "negociacao_divida": 0.008242548656949495, "beneficios_consulta": 0.20750975291974666, "recarga_nao_creditada": 0.003419187786342522, "conta_pagamento_confirmacao": 0.01748254929239083, "fidelidade_resgate": 0.010902912337870985, "conta_vencimento": 0.005571472904707569, "suporte_configuracao": 0.10940633506561413, "negociacao_religacao": 0.02880866574718594, "bonus_nao_recebido": 0.008783114309216675, "recarga_saldo": 0.003717969080777737, "sem_correspondencia": 0.22888732943593962}, "confidence": 0.22888732943593962, "input_tokens": 43, "latency_ms": 31.05947200000969} +{"id": "g0206-suporte_configuracao-regionalismo-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.013826916680940039, "suporte_sem_sinal": 0.10253367391588185, "parceiros_ofertas": 0.02740065891238626, "internet_problema_conexao": 0.32517551800391187, "conta_segunda_via": 0.01378185277631953, "suporte_configuracao": 0.3969868351307233, "seguranca_perda_roubo": 0.01997042225726133, "sem_correspondencia": 0.10032412232257581}, "confidence": 0.3969868351307233, "input_tokens": 44, "latency_ms": 18.319271999985176} +{"id": "g0206-suporte_configuracao-regionalismo-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.008826818372664065, "suporte_chip_esim": 0.01658431451017421, "suporte_configuracao": 0.37177226181092, "seguranca_fraude": 0.07733382333256612, "internet_consumo": 0.045111950770491425, "seguranca_perda_roubo": 0.08914128001937982, "internet_problema_conexao": 0.021954836461874794, "bonus_nao_recebido": 0.009511363752374151, "suporte_sem_sinal": 0.13331298613908016, "recarga_realizar": 0.0032825556324396752, "vas_contratacao": 0.013042078435452683, "sem_correspondencia": 0.2101257307625829}, "confidence": 0.37177226181092, "input_tokens": 41, "latency_ms": 24.26620900001808} +{"id": "g0206-suporte_configuracao-regionalismo-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.4064931559074309, "internet_problema_conexao": 0.10402868638713632, "portabilidade": 0.016852684894651023, "suporte_chip_esim": 0.023063944753963995, "marketplace_pedido": 0.020387986980550984, "suporte_sem_sinal": 0.26182503488878456, "parceiros_ofertas": 0.02761448708885541, "sem_correspondencia": 0.13973401909862684}, "confidence": 0.4064931559074309, "input_tokens": 48, "latency_ms": 17.319989000014857} +{"id": "g0206-suporte_configuracao-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.00855822963891435, "suporte_sem_sinal": 0.12666347764428867, "seguranca_perda_roubo": 0.038661759778802395, "conta_debito_automatico_digital": 0.09085418385476825, "plano_consulta": 0.20367539156610584, "conta_explicacao": 0.03681649681348164, "suporte_chip_esim": 0.03445953914291642, "atendimento_humano": 0.15022015739478348, "vas_cancelamento": 0.005372489862581602, "internet_consumo": 0.0360149409921647, "internet_problema_conexao": 0.018026042931072895, "sem_correspondencia": 0.2506772903801198}, "confidence": 0.2506772903801198, "input_tokens": 46, "latency_ms": 24.01837499999715} +{"id": "g0206-suporte_configuracao-regionalismo-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"negociacao_divida": 0.00927820025759788, "conta_explicacao": 0.016185025838503484, "vas_consulta": 0.1120055243972668, "fidelidade_pontos": 0.040269466954657454, "suporte_sem_sinal": 0.13085473461220123, "fidelidade_resgate": 0.01165217704973812, "cancelamento_linha": 0.0024265366836550097, "recarga_realizar": 0.0036692484414073525, "troca_numero": 0.002606155525560675, "suporte_chip_esim": 0.010752115188308334, "suporte_configuracao": 0.39603590640666453, "internet_problema_conexao": 0.07175509367731096, "conta_segunda_via": 0.019684489273729948, "parceiros_ofertas": 0.024892488301041682, "marketplace_compra": 0.01623475660467751, "sem_correspondencia": 0.131698080787679}, "confidence": 0.39603590640666453, "input_tokens": 38, "latency_ms": 29.448739999992313} +{"id": "g0206-suporte_configuracao-regionalismo-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.4489816506678717, "suporte_sem_sinal": 0.1557940421254251, "internet_problema_conexao": 0.10308505032082643, "beneficios_consulta": 0.0644116115046857, "roaming_pacote": 0.013977279202610538, "vas_contratacao": 0.013299956221784622, "suporte_chip_esim": 0.015624583975288174, "sem_correspondencia": 0.18482582598150774}, "confidence": 0.4489816506678717, "input_tokens": 46, "latency_ms": 17.497755000022153} +{"id": "g0206-suporte_configuracao-regionalismo-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.014870243957137185, "suporte_configuracao": 0.5062771677253165, "plano_consulta": 0.030207406454009107, "conta_segunda_via": 0.02297174022919288, "internet_problema_conexao": 0.029380757144710473, "roaming_pacote": 0.005280773712937905, "suporte_sem_sinal": 0.17315787341445835, "sem_correspondencia": 0.2178540373622376}, "confidence": 0.5062771677253165, "input_tokens": 40, "latency_ms": 17.553049000014198} +{"id": "g0206-suporte_configuracao-regionalismo-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_divida": 0.007427647688229197, "roaming_cobranca": 0.004689733018488236, "vas_consulta": 0.12995673678245878, "beneficios_consulta": 0.040852319330290425, "roaming_duvida": 0.010189742751565811, "conta_contestacao": 0.06455907951877721, "suporte_configuracao": 0.14443403440401298, "parceiros_ofertas": 0.028205914340779667, "roaming_pacote": 0.004289531602147234, "internet_problema_conexao": 0.36564993751919267, "conta_pagamento_confirmacao": 0.014887544283155746, "vas_cancelamento": 0.0048958235277799435, "suporte_chip_esim": 0.015614135145401421, "troca_numero": 0.0017361125159772563, "suporte_sem_sinal": 0.07228098043624492, "sem_correspondencia": 0.09033072713549851}, "confidence": 0.36564993751919267, "input_tokens": 50, "latency_ms": 30.82918900000209} +{"id": "g0206-suporte_configuracao-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_chip_esim": 0.03526829393317067, "suporte_sem_sinal": 0.4297978240131035, "internet_problema_conexao": 0.21260651723185284, "sem_correspondencia": 0.322327364821873}, "confidence": 0.4297978240131035, "input_tokens": 43, "latency_ms": 14.965141999994103} +{"id": "g0206-suporte_configuracao-regionalismo-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.024568419628943284, "internet_problema_conexao": 0.09241431848241778, "suporte_configuracao": 0.6097392371698555, "sem_correspondencia": 0.27327802471878354}, "confidence": 0.6097392371698555, "input_tokens": 49, "latency_ms": 14.76616300001865} +{"id": "g0210-suporte_chip_esim-curto_neutro-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"vas_contratacao": 0.009252712190867388, "recarga_nao_creditada": 0.004829845422700902, "suporte_configuracao": 0.032261353196417424, "negociacao_divida": 0.005580727513008837, "internet_consumo": 0.03577926405747873, "conta_vencimento": 0.0033741803128451687, "portabilidade": 0.004531557701268144, "seguranca_perda_roubo": 0.02952634003635904, "cadastro_atualizacao": 0.024676429268657235, "roaming_pacote": 0.0026509426706997664, "atendimento_humano": 0.05301697959296299, "suporte_chip_esim": 0.5475083625247316, "conta_explicacao": 0.010272572815332571, "suporte_sem_sinal": 0.12485936365464287, "troca_numero": 0.010931213457620232, "sem_correspondencia": 0.10094815558440712}, "confidence": 0.5475083625247316, "input_tokens": 31, "latency_ms": 28.018536000018912} +{"id": "g0210-suporte_chip_esim-curto_neutro-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"roaming_cobranca": 0.0027845889604495716, "plano_consulta": 0.039734503112411494, "suporte_chip_esim": 0.503469786989824, "negociacao_religacao": 0.005039676776477108, "suporte_sem_sinal": 0.1005911274603451, "seguranca_perda_roubo": 0.12996623482874586, "internet_problema_conexao": 0.02809369126926795, "recarga_saldo": 0.009762096641527017, "suporte_configuracao": 0.03332117716729151, "desconto_retencao": 0.022527837238781556, "vas_cancelamento": 0.0054166724457175176, "sem_correspondencia": 0.11929260710916131}, "confidence": 0.503469786989824, "input_tokens": 32, "latency_ms": 22.983905000018012} +{"id": "g0210-suporte_chip_esim-curto_neutro-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.045990298063928625, "suporte_configuracao": 0.02793533684354604, "seguranca_perda_roubo": 0.028644907824201444, "recarga_saldo": 0.0034193647448579416, "portabilidade": 0.00729830134791003, "roaming_cobranca": 0.002548781354150711, "roaming_duvida": 0.0032773943899727345, "conta_pagamento_confirmacao": 0.014180972967253545, "plano_nova_linha": 0.08443077341065978, "plano_consulta": 0.06381127565132469, "fidelidade_pontos": 0.058149325845961386, "conta_debito_automatico_digital": 0.010520956086602607, "fidelidade_resgate": 0.0105553665948521, "suporte_chip_esim": 0.32278020843203314, "suporte_sem_sinal": 0.1286144769506494, "sem_correspondencia": 0.18784225949209582}, "confidence": 0.32278020843203314, "input_tokens": 30, "latency_ms": 31.27402100000154} +{"id": "g0210-suporte_chip_esim-curto_neutro-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.058900602211858756, "roaming_pacote": 0.016099524610984933, "plano_consulta": 0.046033640313657094, "suporte_sem_sinal": 0.12781993247202086, "suporte_configuracao": 0.10856337912963107, "desconto_retencao": 0.015177822656078154, "suporte_chip_esim": 0.3810863853126878, "seguranca_fraude": 0.05102042908000876, "vas_contratacao": 0.013736452981510805, "fidelidade_pontos": 0.016037394223264032, "conta_segunda_via": 0.008610823585721496, "sem_correspondencia": 0.15691361342257626}, "confidence": 0.3810863853126878, "input_tokens": 35, "latency_ms": 23.72299300000691} +{"id": "g0210-suporte_chip_esim-curto_neutro-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.03181968221640333, "marketplace_compra": 0.020334291978301743, "seguranca_perda_roubo": 0.046624872317844665, "conta_debito_automatico_digital": 0.012528242404784189, "suporte_chip_esim": 0.5226201953309451, "suporte_sem_sinal": 0.22444009532665263, "conta_vencimento": 0.0019376183412883265, "sem_correspondencia": 0.1396950020837801}, "confidence": 0.5226201953309451, "input_tokens": 32, "latency_ms": 17.015288000010287} +{"id": "g0210-suporte_chip_esim-curto_neutro-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.03752933153948184, "suporte_configuracao": 0.08848463196645599, "cancelamento_linha": 0.011776170025233254, "negociacao_divida": 0.01432035709143483, "suporte_sem_sinal": 0.18581085322374521, "suporte_chip_esim": 0.38992614425553707, "conta_debito_automatico_digital": 0.023761414522560264, "sem_correspondencia": 0.24839109737555154}, "confidence": 0.38992614425553707, "input_tokens": 35, "latency_ms": 17.081611000008934} +{"id": "g0210-suporte_chip_esim-curto_neutro-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.11358478834606392, "seguranca_perda_roubo": 0.07194101917655794, "suporte_configuracao": 0.05773843910900413, "sem_correspondencia": 0.7567357533683741}, "confidence": 0.7567357533683741, "input_tokens": 27, "latency_ms": 16.18134400001736} +{"id": "g0210-suporte_chip_esim-curto_neutro-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 29, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.12866318225860596, "suporte_sem_sinal": 0.18188230693340302, "roaming_duvida": 0.016522914171218872, "parceiros_ofertas": 0.07296109199523926, "suporte_chip_esim": 0.3511103391647339, "seguranca_perda_roubo": 0.06080246344208717, "negociacao_divida": 0.010506447404623032, "sem_correspondencia": 0.1775512546300888}, "confidence": 0.3511103391647339, "input_tokens": 34, "latency_ms": 16.6239389999987} +{"id": "g0210-suporte_chip_esim-curto_neutro-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_compra": 0.026273022174833002, "recarga_realizar": 0.0028385954434784486, "vas_contratacao": 0.00660462648002715, "vas_cancelamento": 0.0017316799246902292, "vas_consulta": 0.19075601586865965, "desconto_retencao": 0.01598174872273236, "roaming_duvida": 0.005949017838158337, "suporte_chip_esim": 0.430721531391191, "plano_troca": 0.005487097726815886, "conta_vencimento": 0.0030028243817163966, "suporte_sem_sinal": 0.11743661899296379, "roaming_cobranca": 0.00218598822109141, "seguranca_perda_roubo": 0.03566534034057735, "suporte_configuracao": 0.021701776717899232, "marketplace_pedido": 0.02373341197702749, "sem_correspondencia": 0.1099307037981383}, "confidence": 0.430721531391191, "input_tokens": 29, "latency_ms": 29.375396999995473} +{"id": "g0210-suporte_chip_esim-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.004894896013796373, "conta_debito_automatico_digital": 0.05863372133939177, "conta_pagamento_confirmacao": 0.07937602800716233, "suporte_configuracao": 0.0501421016060162, "suporte_sem_sinal": 0.24886835585204237, "seguranca_perda_roubo": 0.08043710235689962, "parceiros_ofertas": 0.08836041420013081, "sem_correspondencia": 0.38928738062456053}, "confidence": 0.38928738062456053, "input_tokens": 28, "latency_ms": 16.435031000014533} +{"id": "g0210-suporte_chip_esim-curto_neutro-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"marketplace_pedido": 0.028214530779828818, "seguranca_perda_roubo": 0.02300534412225007, "cadastro_atualizacao": 0.02572805429040981, "internet_pacote_adicional": 0.5406810834496406, "suporte_configuracao": 0.05098577953981016, "suporte_sem_sinal": 0.10209514185077385, "suporte_chip_esim": 0.1264295036770773, "sem_correspondencia": 0.10286056229020936}, "confidence": 0.5406810834496406, "input_tokens": 28, "latency_ms": 16.95003899999392} +{"id": "g0210-suporte_chip_esim-curto_neutro-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.06652632306124029, "suporte_chip_esim": 0.6091145231640747, "seguranca_perda_roubo": 0.03142104274465857, "sem_correspondencia": 0.2929381110300264}, "confidence": 0.6091145231640747, "input_tokens": 34, "latency_ms": 15.666785999997046} +{"id": "g0211-suporte_chip_esim-informal_abreviado-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.07508157151705638, "marketplace_compra": 0.015298036772955003, "vas_consulta": 0.05757349697366265, "internet_pacote_adicional": 0.14219897905998502, "plano_consulta": 0.025757336845114807, "suporte_sem_sinal": 0.1180075251422402, "atendimento_humano": 0.08667194049802456, "cadastro_atualizacao": 0.018926210595707163, "plano_nova_linha": 0.10783390640560217, "suporte_chip_esim": 0.25503063059394826, "seguranca_perda_roubo": 0.003450995291857075, "sem_correspondencia": 0.09416937030384669}, "confidence": 0.25503063059394826, "input_tokens": 59, "latency_ms": 24.326905000009447} +{"id": "g0211-suporte_chip_esim-informal_abreviado-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.49049379085914835, "suporte_configuracao": 0.03714448338113856, "suporte_sem_sinal": 0.10726258518309618, "seguranca_perda_roubo": 0.2429170391941568, "roaming_duvida": 0.01048516424136787, "fidelidade_pontos": 0.01105791367412069, "conta_segunda_via": 0.01210798829410931, "sem_correspondencia": 0.08853103517286225}, "confidence": 0.49049379085914835, "input_tokens": 56, "latency_ms": 17.991071000011516} +{"id": "g0211-suporte_chip_esim-informal_abreviado-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.05002635082986749, "suporte_sem_sinal": 0.18356445837733884, "atendimento_humano": 0.058217862046020315, "recarga_nao_creditada": 0.003232152505557632, "seguranca_perda_roubo": 0.19509447052468887, "conta_pagamento_confirmacao": 0.007698676719184567, "suporte_chip_esim": 0.3589401026487606, "sem_correspondencia": 0.14322592634858167}, "confidence": 0.3589401026487606, "input_tokens": 58, "latency_ms": 17.6309389999858} +{"id": "g0211-suporte_chip_esim-informal_abreviado-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_contratacao": 0.022006227838600904, "internet_problema_conexao": 0.1812323718948763, "negociacao_religacao": 0.019628073371204917, "roaming_duvida": 0.012699974280922594, "fidelidade_pontos": 0.02153934280886625, "recarga_nao_creditada": 0.004824413758454204, "suporte_sem_sinal": 0.20662111850916434, "conta_pagamento_confirmacao": 0.02179752218182009, "roaming_cobranca": 0.007192345563947905, "seguranca_fraude": 0.0519136135997872, "conta_segunda_via": 0.01918952848647883, "marketplace_pedido": 0.028344175772538185, "suporte_configuracao": 0.15360137312407723, "plano_nova_linha": 0.023481649501623066, "seguranca_perda_roubo": 0.07835241893165663, "sem_correspondencia": 0.14757585037598137}, "confidence": 0.20662111850916434, "input_tokens": 55, "latency_ms": 32.11990599999126} +{"id": "g0211-suporte_chip_esim-informal_abreviado-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_segunda_via": 0.01467227764045163, "conta_contestacao": 0.05433124730109191, "internet_problema_conexao": 0.10695791350344926, "cancelamento_linha": 0.005378100608608051, "conta_debito_automatico_digital": 0.008735296402883274, "roaming_cobranca": 0.0021092528686028084, "recarga_realizar": 0.004289400806254599, "recarga_nao_creditada": 0.00520128203114832, "seguranca_perda_roubo": 0.02436691732974583, "vas_cancelamento": 0.005840297846173089, "troca_numero": 0.0013312817450099332, "suporte_sem_sinal": 0.09605313187517647, "suporte_configuracao": 0.02364235394746066, "suporte_chip_esim": 0.4569844350735281, "internet_pacote_adicional": 0.060417414309396435, "sem_correspondencia": 0.12968939671101964}, "confidence": 0.4569844350735281, "input_tokens": 45, "latency_ms": 32.174494999992476} +{"id": "g0211-suporte_chip_esim-informal_abreviado-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.03513997074875648, "suporte_chip_esim": 0.3614633494043058, "reclamacao_atendimento": 0.10813957191354388, "internet_problema_conexao": 0.056510872109165784, "roaming_pacote": 0.01032700693225008, "suporte_sem_sinal": 0.1672486852894906, "suporte_configuracao": 0.08832110723031227, "sem_correspondencia": 0.1728494363721751}, "confidence": 0.3614633494043058, "input_tokens": 52, "latency_ms": 18.734595000012177} +{"id": "g0211-suporte_chip_esim-informal_abreviado-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"cadastro_atualizacao": 0.0451297074011371, "conta_segunda_via": 0.0109640644835966, "suporte_configuracao": 0.01669094468151013, "roaming_duvida": 0.003597928786441793, "marketplace_pedido": 0.015513039594419109, "vas_cancelamento": 0.003748482430580324, "suporte_chip_esim": 0.5465329698425843, "seguranca_perda_roubo": 0.04420016554709889, "conta_debito_automatico_digital": 0.012847782604251047, "bonus_nao_recebido": 0.002964938889293462, "parceiros_ofertas": 0.01599954572694068, "negociacao_divida": 0.006047399507610191, "vas_consulta": 0.13596064877085962, "plano_nova_linha": 0.007470910647366227, "suporte_sem_sinal": 0.06784180319571284, "sem_correspondencia": 0.06448966789059779}, "confidence": 0.5465329698425843, "input_tokens": 51, "latency_ms": 34.54437799999255} +{"id": "g0211-suporte_chip_esim-informal_abreviado-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.08413439298207694, "seguranca_perda_roubo": 0.028322216951163607, "suporte_chip_esim": 0.2091620614142439, "sem_correspondencia": 0.6783813286525155}, "confidence": 0.6783813286525155, "input_tokens": 59, "latency_ms": 15.71204399999715} +{"id": "g0211-suporte_chip_esim-informal_abreviado-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.05248363826497026, "suporte_chip_esim": 0.2137323224366163, "suporte_configuracao": 0.0509230993275449, "sem_correspondencia": 0.6828609399708685}, "confidence": 0.6828609399708685, "input_tokens": 47, "latency_ms": 15.496116000008442} +{"id": "g0211-suporte_chip_esim-informal_abreviado-09-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_sem_sinal": 0.13775281851860094, "suporte_chip_esim": 0.5215511414310631, "seguranca_perda_roubo": 0.0585382963644598, "suporte_configuracao": 0.04221221879313901, "vas_cancelamento": 0.008195356610893994, "internet_pacote_adicional": 0.08771671509986519, "beneficios_consulta": 0.05594383651663819, "sem_correspondencia": 0.08808961666533976}, "confidence": 0.5215511414310631, "input_tokens": 56, "latency_ms": 17.669267000002264} +{"id": "g0211-suporte_chip_esim-informal_abreviado-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.032318100333213806, "suporte_chip_esim": 0.22541280090808868, "suporte_configuracao": 0.09421926736831665, "sem_correspondencia": 0.6480498313903809}, "confidence": 0.6480498313903809, "input_tokens": 51, "latency_ms": 15.185317000003806} +{"id": "g0211-suporte_chip_esim-informal_abreviado-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.04276216249820033, "recarga_nao_creditada": 0.009126447746318362, "suporte_sem_sinal": 0.14703884195292782, "vas_contratacao": 0.00654983962760298, "roaming_cobranca": 0.0014786383307140824, "bonus_nao_recebido": 0.008961081184557183, "suporte_chip_esim": 0.5550476114266067, "seguranca_perda_roubo": 0.08158391422519208, "conta_explicacao": 0.009255354893231538, "plano_troca": 0.0068957095363895845, "portabilidade": 0.004553495277892443, "sem_correspondencia": 0.12674690330036692}, "confidence": 0.5550476114266067, "input_tokens": 49, "latency_ms": 23.832720000001473} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.08500945996457861, "suporte_configuracao": 0.08483600300416339, "suporte_chip_esim": 0.4407532348948257, "sem_correspondencia": 0.3894013021364323}, "confidence": 0.4407532348948257, "input_tokens": 36, "latency_ms": 15.50337599999807} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 151, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.16932515642302898, "suporte_sem_sinal": 0.24310929846848084, "seguranca_perda_roubo": 0.06560949920109008, "suporte_configuracao": 0.055014263326169335, "recarga_nao_creditada": 0.0044297389273556045, "conta_segunda_via": 0.020818682193582114, "suporte_chip_esim": 0.1622183307798735, "sem_correspondencia": 0.27947503068041957}, "confidence": 0.27947503068041957, "input_tokens": 62, "latency_ms": 19.850084000012203} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 0.02701088152807451, "conta_pagamento_confirmacao": 0.013056840387350976, "suporte_sem_sinal": 0.12850248459085253, "marketplace_pedido": 0.021328823052471146, "suporte_chip_esim": 0.5429402439998419, "troca_numero": 0.008982857441420525, "desconto_retencao": 0.007713977034644624, "conta_vencimento": 0.002075028548508211, "atendimento_humano": 0.03251540571146748, "conta_debito_automatico_digital": 0.017322783811774597, "cadastro_atualizacao": 0.03167765500168267, "seguranca_fraude": 0.04773765670673169, "cancelamento_linha": 0.0018275217813064038, "seguranca_perda_roubo": 0.0313812746390046, "suporte_configuracao": 0.01885598659644965, "sem_correspondencia": 0.0670705791684185}, "confidence": 0.5429402439998419, "input_tokens": 39, "latency_ms": 30.47895199998152} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.908239586019589, "suporte_sem_sinal": 0.013619526965457034, "marketplace_pedido": 0.005634970857385743, "plano_troca": 0.0017562476821760791, "suporte_configuracao": 0.003995303455362579, "suporte_chip_esim": 0.05188838667771427, "seguranca_perda_roubo": 0.004524487917259969, "sem_correspondencia": 0.010341490425055385}, "confidence": 0.908239586019589, "input_tokens": 54, "latency_ms": 18.28300200000399} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_vencimento": 0.0027087650812642797, "conta_debito_automatico_digital": 0.015510815375892073, "suporte_configuracao": 0.05704536385241996, "marketplace_compra": 0.022169467850763045, "suporte_sem_sinal": 0.06537017654697487, "fidelidade_pontos": 0.015453239154472541, "portabilidade": 0.0047884273817779275, "internet_pacote_adicional": 0.4629627540017821, "conta_segunda_via": 0.010011467597823297, "conta_explicacao": 0.013652365924862186, "vas_consulta": 0.1460474509797362, "plano_troca": 0.005610010780654325, "vas_contratacao": 0.005571728302417442, "internet_consumo": 0.06249743769889068, "seguranca_perda_roubo": 0.02741980792411602, "sem_correspondencia": 0.08318072154615305}, "confidence": 0.4629627540017821, "input_tokens": 42, "latency_ms": 30.949947000010525} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_chip_esim": 0.14232668188909528, "suporte_sem_sinal": 0.026720796543214503, "beneficios_consulta": 0.04292923261321526, "internet_consumo": 0.7220736855443324, "suporte_configuracao": 0.01586896523290857, "conta_explicacao": 0.007144988750849211, "seguranca_perda_roubo": 0.003938446208374645, "sem_correspondencia": 0.0389972032180102}, "confidence": 0.7220736855443324, "input_tokens": 49, "latency_ms": 17.738092999991295} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"plano_consulta": 0.08279472494074663, "conta_segunda_via": 0.009789698594046856, "bonus_nao_recebido": 0.03631315665262141, "suporte_configuracao": 0.01797167911577408, "roaming_pacote": 0.0028684574567410543, "suporte_chip_esim": 0.33506255990734385, "beneficios_consulta": 0.06643771156424395, "fidelidade_pontos": 0.024065146248311336, "cancelamento_linha": 0.0058703799681547215, "seguranca_perda_roubo": 0.01878763510180475, "recarga_saldo": 0.00339472669736084, "internet_problema_conexao": 0.10767764697954223, "suporte_sem_sinal": 0.10676315519474058, "vas_consulta": 0.08659504288400743, "negociacao_religacao": 0.005409881431406839, "sem_correspondencia": 0.09019839726315343}, "confidence": 0.33506255990734385, "input_tokens": 36, "latency_ms": 30.82023300001424} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.060374067358189586, "troca_numero": 0.0017069792692918195, "seguranca_fraude": 0.029524062378780216, "conta_explicacao": 0.042850059323945255, "conta_vencimento": 0.0034943167771085497, "cadastro_atualizacao": 0.022794323466612462, "suporte_chip_esim": 0.4548900808187217, "reclamacao_atendimento": 0.07711439723362024, "conta_debito_automatico_digital": 0.01358130506391274, "conta_contestacao": 0.02297378560479331, "beneficios_consulta": 0.11541428631943253, "sem_correspondencia": 0.15528233638559163}, "confidence": 0.4548900808187217, "input_tokens": 48, "latency_ms": 24.81512899998961} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"fidelidade_pontos": 0.017622910320976657, "parceiros_ofertas": 0.01674889016763358, "suporte_configuracao": 0.0199313311423155, "suporte_sem_sinal": 0.07125808995531764, "plano_nova_linha": 0.008190185707640978, "vas_consulta": 0.09827107869790372, "seguranca_fraude": 0.019416428971319358, "vas_cancelamento": 0.0015296611133124279, "beneficios_consulta": 0.042071733339670986, "recarga_realizar": 0.0011617304911627005, "seguranca_perda_roubo": 0.024741673675014512, "internet_problema_conexao": 0.023901732477091663, "desconto_retencao": 0.0036013298424802335, "conta_pagamento_confirmacao": 0.00948246562038746, "suporte_chip_esim": 0.5881166418419725, "sem_correspondencia": 0.05395411663580002}, "confidence": 0.5881166418419725, "input_tokens": 38, "latency_ms": 30.975947000001725} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.10654899458112382, "seguranca_perda_roubo": 0.1205995825666942, "marketplace_pedido": 0.031178515346388304, "conta_debito_automatico_digital": 0.04454101986337263, "bonus_nao_recebido": 0.027312083118945205, "suporte_configuracao": 0.014228503193280654, "plano_nova_linha": 0.014885726357091728, "marketplace_compra": 0.030718652474286682, "conta_contestacao": 0.42475935737647236, "parceiros_ofertas": 0.03577026718152637, "suporte_sem_sinal": 0.08681645973247204, "sem_correspondencia": 0.062640838208346}, "confidence": 0.42475935737647236, "input_tokens": 51, "latency_ms": 24.875198000017917} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 0.040029264511193034, "recarga_nao_creditada": 0.0026612549238549544, "conta_vencimento": 0.0022008549160688184, "beneficios_consulta": 0.04729046988957236, "vas_contratacao": 0.006805396092339605, "reclamacao_atendimento": 0.024973774032280203, "troca_numero": 0.004348671477804369, "seguranca_perda_roubo": 0.012968844580135523, "suporte_chip_esim": 0.6439368648359598, "suporte_sem_sinal": 0.09635217373399975, "suporte_configuracao": 0.03186137191370829, "sem_correspondencia": 0.08657105909308326}, "confidence": 0.6439368648359598, "input_tokens": 42, "latency_ms": 23.04964600000403} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.020805516317743637, "fidelidade_pontos": 0.013682647314045919, "suporte_sem_sinal": 0.12558059979139827, "plano_consulta": 0.04267744173656412, "conta_contestacao": 0.028801917508333805, "seguranca_perda_roubo": 0.030056621416314572, "marketplace_compra": 0.011899155187381208, "seguranca_fraude": 0.02334766943695347, "suporte_chip_esim": 0.1603883728565822, "recarga_nao_creditada": 0.42490964126352415, "suporte_configuracao": 0.02167292412710023, "sem_correspondencia": 0.09617749304405847}, "confidence": 0.42490964126352415, "input_tokens": 51, "latency_ms": 25.433348999996497} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_problema_conexao": 0.031146746889151276, "marketplace_pedido": 0.03421796364683414, "conta_segunda_via": 0.06396112364668148, "conta_contestacao": 0.03950962284452685, "plano_consulta": 0.025124491234560807, "suporte_chip_esim": 0.023177652730838577, "conta_debito_automatico_digital": 0.020260581029670238, "seguranca_fraude": 0.14349287240511815, "portabilidade": 0.005789469256997265, "seguranca_perda_roubo": 0.5289493612013052, "roaming_cobranca": 0.002013173348735471, "sem_correspondencia": 0.08235694176558052}, "confidence": 0.5289493612013052, "input_tokens": 43, "latency_ms": 24.472102999993695} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.8533652170467393, "seguranca_fraude": 0.02247768789053652, "suporte_chip_esim": 0.008582612575646914, "sem_correspondencia": 0.11557448248707725}, "confidence": 0.8533652170467393, "input_tokens": 46, "latency_ms": 15.819687000004024} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_pagamento_confirmacao": 0.05643866415504622, "conta_segunda_via": 0.02476995550781621, "internet_problema_conexao": 0.0262131087120441, "seguranca_perda_roubo": 0.358062912283453, "marketplace_compra": 0.025310288360408294, "plano_nova_linha": 0.017484846935127765, "vas_contratacao": 0.007482435331272026, "recarga_realizar": 0.006699584224832528, "suporte_chip_esim": 0.008829503057017832, "atendimento_humano": 0.05426699878969792, "conta_debito_automatico_digital": 0.013515859439496415, "bonus_nao_recebido": 0.030579148811723328, "seguranca_fraude": 0.11078578648609559, "recarga_saldo": 0.007406028698205093, "plano_consulta": 0.10588663500885263, "sem_correspondencia": 0.14626824419891107}, "confidence": 0.358062912283453, "input_tokens": 40, "latency_ms": 32.11053500001526} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.013380177169514703, "vas_contratacao": 0.016240469929868693, "seguranca_perda_roubo": 0.5181991996072323, "roaming_cobranca": 0.010045111998411507, "seguranca_fraude": 0.0924909775053228, "bonus_nao_recebido": 0.022774696095570594, "conta_explicacao": 0.04807493409430682, "conta_vencimento": 0.007990805342896224, "suporte_chip_esim": 0.023102050388954017, "conta_contestacao": 0.05207842157693481, "negociacao_divida": 0.015458225099836754, "sem_correspondencia": 0.18016493119115087}, "confidence": 0.5181991996072323, "input_tokens": 43, "latency_ms": 24.10501400001408} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.603188613695288, "seguranca_fraude": 0.18432553984623454, "suporte_chip_esim": 0.02867488839449735, "sem_correspondencia": 0.1838109580639801}, "confidence": 0.603188613695288, "input_tokens": 38, "latency_ms": 15.90714100001378} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5541692662517019, "suporte_chip_esim": 0.02358860018168016, "seguranca_fraude": 0.07429896624950881, "sem_correspondencia": 0.34794316731710917}, "confidence": 0.5541692662517019, "input_tokens": 39, "latency_ms": 15.156603000008317} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.8100443901097995, "suporte_chip_esim": 0.007057567026182049, "seguranca_fraude": 0.04418850546000717, "sem_correspondencia": 0.13870953740401132}, "confidence": 0.8100443901097995, "input_tokens": 40, "latency_ms": 15.369774000021152} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.06203133283138556, "plano_nova_linha": 0.03160661115343831, "suporte_chip_esim": 0.016309200063503494, "roaming_cobranca": 0.0010526527357804746, "conta_segunda_via": 0.007267231579002651, "internet_pacote_adicional": 0.02885724598114092, "seguranca_perda_roubo": 0.7161974624464558, "internet_problema_conexao": 0.02270921794415414, "cadastro_atualizacao": 0.014829888960743423, "desconto_retencao": 0.007959191766972446, "fidelidade_pontos": 0.008117752249407082, "sem_correspondencia": 0.0830622122880157}, "confidence": 0.7161974624464558, "input_tokens": 41, "latency_ms": 23.65209700002424} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.007206130912156668, "suporte_chip_esim": 0.01399814460365122, "seguranca_perda_roubo": 0.416529636593765, "internet_pacote_adicional": 0.20217191257457318, "marketplace_pedido": 0.02263684468277118, "cadastro_atualizacao": 0.03283544108586076, "parceiros_ofertas": 0.015402468155189404, "recarga_saldo": 0.001661725150606236, "troca_numero": 0.0011274993374714114, "vas_consulta": 0.09430562277733263, "seguranca_fraude": 0.09466226715319535, "sem_correspondencia": 0.09746230697342691}, "confidence": 0.416529636593765, "input_tokens": 40, "latency_ms": 22.90730900000426} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_consumo": 0.0853313115239567, "seguranca_perda_roubo": 0.5385842210444203, "seguranca_fraude": 0.1437564164078614, "marketplace_pedido": 0.015513230721421828, "internet_pacote_adicional": 0.07911751998575013, "portabilidade": 0.005741772587234263, "roaming_duvida": 0.003191597227183229, "atendimento_humano": 0.033653161714602135, "cadastro_atualizacao": 0.02200888051167148, "suporte_chip_esim": 0.006092098879560619, "parceiros_ofertas": 0.010276934847951835, "sem_correspondencia": 0.056732854548386086}, "confidence": 0.5385842210444203, "input_tokens": 40, "latency_ms": 23.25372799998604} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"cancelamento_linha": 0.008180820185037959, "fidelidade_pontos": 0.016709465128885496, "conta_explicacao": 0.01922506792484618, "seguranca_fraude": 0.060111919825049195, "seguranca_perda_roubo": 0.7609871441631897, "suporte_chip_esim": 0.013627291327054078, "marketplace_compra": 0.016402355929407055, "sem_correspondencia": 0.10475593551653034}, "confidence": 0.7609871441631897, "input_tokens": 37, "latency_ms": 16.98821199997269} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.09942815716353788, "suporte_chip_esim": 0.032992156487338116, "seguranca_perda_roubo": 0.5232940062775385, "sem_correspondencia": 0.3442856800715855}, "confidence": 0.5232940062775385, "input_tokens": 43, "latency_ms": 15.889924999981986} +{"id": "g0220-seguranca_perda_roubo-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"marketplace_compra": 0.026497987043187506, "internet_consumo": 0.06421930103677134, "seguranca_fraude": 0.36589925118166017, "recarga_realizar": 0.0050001147203104675, "conta_explicacao": 0.04395682573479318, "suporte_sem_sinal": 0.1390031971408726, "conta_debito_automatico_digital": 0.06695889432136364, "portabilidade": 0.008330550665760389, "suporte_chip_esim": 0.013833692713316801, "troca_numero": 0.0027010521310920966, "roaming_pacote": 0.0021752218371174545, "conta_contestacao": 0.046821599944621324, "marketplace_pedido": 0.02369827130070808, "vas_cancelamento": 0.07451442351511033, "cadastro_atualizacao": 0.019558134691486706, "sem_correspondencia": 0.09683148202182792}, "confidence": 0.36589925118166017, "input_tokens": 46, "latency_ms": 31.015590999999176} +{"id": "g0220-seguranca_perda_roubo-regionalismo-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_configuracao": 0.02075917859620275, "reclamacao_atendimento": 0.05310359666445325, "recarga_nao_creditada": 0.003346751953339695, "recarga_realizar": 0.00556407177624945, "seguranca_fraude": 0.02687020076083281, "suporte_chip_esim": 0.0196896365616982, "conta_explicacao": 0.01982691537363158, "vas_cancelamento": 0.015809988809134666, "seguranca_perda_roubo": 0.521471924428462, "internet_pacote_adicional": 0.029187718786884156, "atendimento_humano": 0.038525887335988156, "internet_consumo": 0.0359874372406156, "bonus_nao_recebido": 0.006698134442580754, "plano_nova_linha": 0.007932481459392925, "plano_consulta": 0.09774829574718712, "sem_correspondencia": 0.09747778006334688}, "confidence": 0.521471924428462, "input_tokens": 37, "latency_ms": 31.017852999980278} +{"id": "g0220-seguranca_perda_roubo-regionalismo-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"portabilidade": 0.005700126712676465, "suporte_chip_esim": 0.007993741178512634, "reclamacao_atendimento": 0.07738196903933187, "conta_vencimento": 0.002021559566429794, "roaming_duvida": 0.00481305414675589, "plano_troca": 0.004561047128131246, "seguranca_perda_roubo": 0.6536580336564556, "recarga_saldo": 0.0012767963368325972, "desconto_retencao": 0.009084261142692028, "troca_numero": 0.007969523999767272, "seguranca_fraude": 0.13571769277385082, "internet_problema_conexao": 0.021619317985370652, "fidelidade_resgate": 0.007267249099214089, "internet_pacote_adicional": 0.0075404092455871995, "recarga_nao_creditada": 0.0009792072522626302, "sem_correspondencia": 0.05241601073612922}, "confidence": 0.6536580336564556, "input_tokens": 46, "latency_ms": 30.989435999998705} +{"id": "g0220-seguranca_perda_roubo-regionalismo-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5340387501187163, "suporte_chip_esim": 0.017795392300602304, "reclamacao_atendimento": 0.059653367205301185, "portabilidade": 0.0030649853126208156, "seguranca_fraude": 0.13853373349515927, "fidelidade_resgate": 0.007482964466609552, "negociacao_divida": 0.006089719327147513, "vas_consulta": 0.03716621740043635, "conta_explicacao": 0.016860498986912605, "parceiros_ofertas": 0.02296170338464392, "recarga_realizar": 0.0015978224935747202, "marketplace_compra": 0.014109086974574558, "conta_debito_automatico_digital": 0.009588503774406352, "atendimento_humano": 0.04616768524265525, "cancelamento_linha": 0.004825231402926467, "sem_correspondencia": 0.08006433811371286}, "confidence": 0.5340387501187163, "input_tokens": 41, "latency_ms": 31.225114999983816} +{"id": "g0220-seguranca_perda_roubo-regionalismo-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.261608389381049, "cancelamento_linha": 0.01346920789704287, "seguranca_perda_roubo": 0.31493675393464965, "roaming_pacote": 0.002393640786659309, "fidelidade_resgate": 0.008778266520829532, "portabilidade": 0.005505140350032357, "conta_debito_automatico_digital": 0.008614582854689317, "parceiros_ofertas": 0.02754914919272684, "vas_consulta": 0.04085069108834031, "internet_problema_conexao": 0.04930229435674877, "bonus_nao_recebido": 0.01393159558087154, "suporte_chip_esim": 0.01797583494964966, "beneficios_consulta": 0.07118706333892333, "conta_explicacao": 0.025058433162627597, "seguranca_fraude": 0.04734091040779391, "sem_correspondencia": 0.09149804619736597}, "confidence": 0.31493675393464965, "input_tokens": 37, "latency_ms": 31.41141500000799} +{"id": "g0220-seguranca_perda_roubo-regionalismo-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_sem_sinal": 0.13484934840487428, "plano_nova_linha": 0.03467029556313919, "seguranca_perda_roubo": 0.49806609975995414, "marketplace_pedido": 0.02411140470458274, "suporte_chip_esim": 0.03247568965412867, "conta_pagamento_confirmacao": 0.028590239562373897, "parceiros_ofertas": 0.023424740526112903, "internet_consumo": 0.03265295387910254, "seguranca_fraude": 0.05621248845540757, "cadastro_atualizacao": 0.020644673544040936, "recarga_nao_creditada": 0.0008878674696887273, "troca_numero": 0.00147504694942629, "fidelidade_resgate": 0.007313463376409519, "portabilidade": 0.010152512883574192, "vas_contratacao": 0.007817724291607916, "sem_correspondencia": 0.08665545097557646}, "confidence": 0.49806609975995414, "input_tokens": 38, "latency_ms": 30.965477999984614} +{"id": "g0220-seguranca_perda_roubo-regionalismo-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_cobranca": 0.0016999285768286789, "cancelamento_linha": 0.004146415071853631, "seguranca_fraude": 0.04723788566888403, "marketplace_pedido": 0.014314854748984916, "suporte_chip_esim": 0.005541720622274715, "seguranca_perda_roubo": 0.7496865025176281, "vas_consulta": 0.10974426776024135, "sem_correspondencia": 0.06762842503330455}, "confidence": 0.7496865025176281, "input_tokens": 38, "latency_ms": 17.315047000010964} +{"id": "g0220-seguranca_perda_roubo-regionalismo-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.08123586207678092, "marketplace_pedido": 0.05654283902556662, "suporte_chip_esim": 0.019824798859431798, "internet_consumo": 0.0337841915599061, "suporte_configuracao": 0.02134760251620343, "beneficios_consulta": 0.05281779837619483, "seguranca_perda_roubo": 0.5964383395445497, "internet_problema_conexao": 0.014236210636589381, "recarga_realizar": 0.001503954037383873, "portabilidade": 0.003612189267862606, "conta_vencimento": 0.002071989669805544, "desconto_retencao": 0.0064318565639651, "negociacao_religacao": 0.0034631227100787847, "conta_pagamento_confirmacao": 0.011767869642615367, "roaming_pacote": 0.001625661132294533, "sem_correspondencia": 0.09329571438077139}, "confidence": 0.5964383395445497, "input_tokens": 36, "latency_ms": 30.934573000024557} +{"id": "g0220-seguranca_perda_roubo-regionalismo-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.016273094342640234, "suporte_chip_esim": 0.006411270972887361, "seguranca_perda_roubo": 0.9138309214275362, "sem_correspondencia": 0.06348471325693628}, "confidence": 0.9138309214275362, "input_tokens": 37, "latency_ms": 15.773596999991923} +{"id": "g0220-seguranca_perda_roubo-regionalismo-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.009737393440179362, "seguranca_perda_roubo": 0.5861265431430347, "parceiros_ofertas": 0.04017755605521336, "vas_consulta": 0.12384392584628993, "seguranca_fraude": 0.10385266287638929, "suporte_chip_esim": 0.013927182572465509, "recarga_realizar": 0.0036471477688584295, "roaming_cobranca": 0.0024009355341651864, "vas_cancelamento": 0.008479242814696964, "recarga_saldo": 0.002330460960700414, "conta_explicacao": 0.015456765289120421, "sem_correspondencia": 0.09002018369888638}, "confidence": 0.5861265431430347, "input_tokens": 37, "latency_ms": 23.04486299999553} +{"id": "g0220-seguranca_perda_roubo-regionalismo-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_explicacao": 0.031109810695095746, "suporte_chip_esim": 0.021737716363223466, "suporte_configuracao": 0.02463831111138761, "conta_debito_automatico_digital": 0.017497542658903138, "conta_contestacao": 0.03943929316493258, "seguranca_fraude": 0.10945015778745927, "seguranca_perda_roubo": 0.6726390493893942, "sem_correspondencia": 0.08348811882960398}, "confidence": 0.6726390493893942, "input_tokens": 34, "latency_ms": 19.105294999974376} +{"id": "g0220-seguranca_perda_roubo-regionalismo-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.008805054689922721, "reclamacao_atendimento": 0.12479102504244773, "portabilidade": 0.006304171258529087, "suporte_configuracao": 0.030623331368393552, "suporte_chip_esim": 0.025258624354439797, "conta_debito_automatico_digital": 0.012430865021556353, "cancelamento_linha": 0.0429129249927092, "seguranca_fraude": 0.07486725981192746, "recarga_nao_creditada": 0.0013503813642097426, "troca_numero": 0.002841502806104223, "seguranca_perda_roubo": 0.5557284043129498, "sem_correspondencia": 0.11408645497681034}, "confidence": 0.5557284043129498, "input_tokens": 42, "latency_ms": 24.100347000000966} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 202, "length_bucket": "longo"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.04021322309845781, "suporte_chip_esim": 0.005120650816761839, "seguranca_perda_roubo": 0.9274733226317128, "sem_correspondencia": 0.0271928034530676}, "confidence": 0.9274733226317128, "input_tokens": 78, "latency_ms": 15.487086000007366} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.01146991435160334, "seguranca_perda_roubo": 0.8307213697839625, "seguranca_fraude": 0.09267077419559573, "sem_correspondencia": 0.0651379416688384}, "confidence": 0.8307213697839625, "input_tokens": 77, "latency_ms": 15.702287000010529} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_chip_esim": 0.03409865308001713, "seguranca_fraude": 0.7753752036741821, "internet_pacote_adicional": 0.05420871893640315, "sem_correspondencia": 0.1363174243093976}, "confidence": 0.7753752036741821, "input_tokens": 74, "latency_ms": 15.925207999998747} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 181, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.1682315229225333, "conta_segunda_via": 0.026347826219260007, "seguranca_fraude": 0.15890652493499194, "suporte_chip_esim": 0.006001862440206569, "conta_debito_automatico_digital": 0.009600935837472712, "roaming_pacote": 0.0026059465922735467, "suporte_configuracao": 0.021068443345014277, "desconto_retencao": 0.006158080631655998, "recarga_saldo": 0.0015104776773226432, "vas_contratacao": 0.009268409894618712, "conta_vencimento": 0.0023081245237234014, "cancelamento_linha": 0.005029785621607561, "seguranca_perda_roubo": 0.4165872182174684, "troca_numero": 0.0008760459909098838, "vas_consulta": 0.11135796099439628, "sem_correspondencia": 0.05414083415654476}, "confidence": 0.4165872182174684, "input_tokens": 81, "latency_ms": 32.41474300000391} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_consulta": 0.14202483311275937, "portabilidade": 0.022569235406199515, "seguranca_perda_roubo": 0.4595155633083683, "seguranca_fraude": 0.1582228112203719, "bonus_nao_recebido": 0.018465096463082746, "suporte_chip_esim": 0.008606299975923545, "recarga_saldo": 0.004654210140719355, "plano_nova_linha": 0.013121222920912466, "recarga_realizar": 0.00407683210183116, "desconto_retencao": 0.011267994527843304, "roaming_duvida": 0.010229790666651568, "sem_correspondencia": 0.14724611015533673}, "confidence": 0.4595155633083683, "input_tokens": 77, "latency_ms": 26.46158900000728} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"reclamacao_atendimento": 0.1789822261622049, "atendimento_humano": 0.09427931845707051, "suporte_chip_esim": 0.03675455494918824, "seguranca_fraude": 0.12840859036140248, "fidelidade_pontos": 0.018056163015437998, "marketplace_compra": 0.008696619122683415, "recarga_realizar": 0.0017113043076318214, "conta_pagamento_confirmacao": 0.00977774780605598, "internet_problema_conexao": 0.03771740845094671, "beneficios_consulta": 0.056596629714231655, "seguranca_perda_roubo": 0.3753093754137354, "sem_correspondencia": 0.053710062239410925}, "confidence": 0.3753093754137354, "input_tokens": 75, "latency_ms": 26.750746999994135} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.07711198630179285, "plano_consulta": 0.08178104891594783, "negociacao_divida": 0.004170225307567832, "recarga_nao_creditada": 0.0007587963773376069, "roaming_duvida": 0.0031692954892894643, "conta_contestacao": 0.03989202003641745, "seguranca_perda_roubo": 0.5730330128205966, "marketplace_compra": 0.008966671890285985, "seguranca_fraude": 0.11386749456644298, "conta_explicacao": 0.011392738233098382, "vas_cancelamento": 0.005434483546919384, "fidelidade_resgate": 0.006036475534897916, "plano_troca": 0.0049999889862378626, "internet_consumo": 0.017696886575882774, "suporte_chip_esim": 0.005804059338704968, "sem_correspondencia": 0.04588481607858011}, "confidence": 0.5730330128205966, "input_tokens": 79, "latency_ms": 34.383843000000525} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.21299932877253805, "vas_consulta": 0.174170747237121, "fidelidade_pontos": 0.012597796495447126, "suporte_chip_esim": 0.007386819452618417, "recarga_realizar": 0.00436000292714685, "vas_contratacao": 0.011388759118142763, "seguranca_perda_roubo": 0.3434259888311606, "reclamacao_atendimento": 0.09921827158032147, "negociacao_religacao": 0.008431032292143412, "internet_pacote_adicional": 0.0538836754356663, "recarga_nao_creditada": 0.002044028134975556, "sem_correspondencia": 0.0700935497227185}, "confidence": 0.3434259888311606, "input_tokens": 80, "latency_ms": 26.229755000002797} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 171, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"bonus_nao_recebido": 0.02191265831924636, "suporte_configuracao": 0.016217291156899235, "roaming_pacote": 0.0019248869267626284, "cancelamento_linha": 0.0351918260921792, "desconto_retencao": 0.005577969762300278, "internet_problema_conexao": 0.05578847906345149, "seguranca_perda_roubo": 0.5210435326782089, "vas_cancelamento": 0.008160999876341668, "negociacao_religacao": 0.008221999641588195, "fidelidade_resgate": 0.009485383402094564, "marketplace_compra": 0.00821104915088972, "internet_pacote_adicional": 0.04857044980163951, "suporte_chip_esim": 0.01248513519403767, "seguranca_fraude": 0.13670404088288496, "atendimento_humano": 0.04398283308625716, "sem_correspondencia": 0.06652146496521846}, "confidence": 0.5210435326782089, "input_tokens": 76, "latency_ms": 35.1322940000216} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 175, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_religacao": 0.019034383003058267, "conta_explicacao": 0.02163836826070683, "beneficios_consulta": 0.06551227437931614, "suporte_chip_esim": 0.00895168687051386, "plano_nova_linha": 0.009882497177836605, "cancelamento_linha": 0.044225847316543596, "suporte_sem_sinal": 0.07273010597975471, "seguranca_perda_roubo": 0.6325968232942243, "conta_contestacao": 0.02149841656076986, "vas_cancelamento": 0.0077661645065587315, "seguranca_fraude": 0.04730391299726442, "sem_correspondencia": 0.04885951965345265}, "confidence": 0.6325968232942243, "input_tokens": 73, "latency_ms": 25.757867999999462} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.6672116132759303, "seguranca_fraude": 0.12906631082099745, "suporte_chip_esim": 0.0173073680391006, "sem_correspondencia": 0.18641470786397168}, "confidence": 0.6672116132759303, "input_tokens": 77, "latency_ms": 15.208051999991312} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"atendimento_humano": 0.08639258303181768, "conta_debito_automatico_digital": 0.01129972768979584, "internet_pacote_adicional": 0.08511563545070112, "fidelidade_resgate": 0.03207454516128975, "seguranca_fraude": 0.34909690060409676, "parceiros_ofertas": 0.04215205537338283, "reclamacao_atendimento": 0.07141821216107824, "roaming_cobranca": 0.0030374464664889556, "suporte_chip_esim": 0.05163646210628656, "cancelamento_linha": 0.07241831106334651, "vas_consulta": 0.044287294953691075, "roaming_pacote": 0.0017201195317714762, "recarga_nao_creditada": 0.0021099867682389376, "beneficios_consulta": 0.0387353308082921, "fidelidade_pontos": 0.04004983304158947, "sem_correspondencia": 0.06845555578813267}, "confidence": 0.34909690060409676, "input_tokens": 72, "latency_ms": 32.03787799998281} +{"id": "g0225-seguranca_fraude-informal_abreviado-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02910138194565123, "marketplace_compra": 0.033083875718232264, "seguranca_perda_roubo": 0.13463728531114116, "roaming_cobranca": 0.0037013516933128744, "conta_contestacao": 0.06293656119515184, "suporte_chip_esim": 0.1226554847555007, "parceiros_ofertas": 0.10725633374620479, "suporte_sem_sinal": 0.17716932824758674, "reclamacao_atendimento": 0.06037320004025698, "conta_explicacao": 0.03732201940780936, "vas_cancelamento": 0.006803291121223304, "sem_correspondencia": 0.22495988681792875}, "confidence": 0.22495988681792875, "input_tokens": 63, "latency_ms": 25.034687000015765} +{"id": "g0225-seguranca_fraude-informal_abreviado-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.045549143614796665, "seguranca_perda_roubo": 0.10869022580262526, "seguranca_fraude": 0.3317967988378942, "internet_consumo": 0.09249752118249448, "conta_pagamento_confirmacao": 0.038047157653203136, "conta_segunda_via": 0.047271505526507336, "reclamacao_atendimento": 0.09040159833135007, "sem_correspondencia": 0.24574604905112887}, "confidence": 0.3317967988378942, "input_tokens": 61, "latency_ms": 19.016887000020688} +{"id": "g0225-seguranca_fraude-informal_abreviado-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"parceiros_ofertas": 0.036819594266171256, "vas_cancelamento": 0.010267781585158824, "seguranca_perda_roubo": 0.08560528984494196, "conta_contestacao": 0.12419697110256117, "seguranca_fraude": 0.2986797562434629, "internet_pacote_adicional": 0.09581973738250517, "internet_consumo": 0.047827241755972506, "fidelidade_resgate": 0.011192365070014454, "marketplace_pedido": 0.029195106268883785, "suporte_chip_esim": 0.06373949075861221, "marketplace_compra": 0.07797885352091187, "sem_correspondencia": 0.11867781220080391}, "confidence": 0.2986797562434629, "input_tokens": 55, "latency_ms": 24.59442500000364} +{"id": "g0225-seguranca_fraude-informal_abreviado-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.21234491612813036, "vas_contratacao": 0.010570069105583522, "seguranca_perda_roubo": 0.0656409371052089, "conta_debito_automatico_digital": 0.014649515043788568, "roaming_duvida": 0.029420871287007586, "seguranca_fraude": 0.16224967405853993, "portabilidade": 0.011119989905358, "conta_contestacao": 0.09783572829064957, "plano_nova_linha": 0.020770717959470282, "conta_pagamento_confirmacao": 0.03145410293817613, "marketplace_pedido": 0.024791760662719865, "recarga_nao_creditada": 0.006688536652531016, "recarga_realizar": 0.004066297526929312, "roaming_cobranca": 0.012671569491115654, "marketplace_compra": 0.02028472779378156, "sem_correspondencia": 0.27544058605100974}, "confidence": 0.27544058605100974, "input_tokens": 57, "latency_ms": 32.03363100001866} +{"id": "g0225-seguranca_fraude-informal_abreviado-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.007692335172592157, "conta_vencimento": 0.0031581637445885964, "troca_numero": 0.0019430142126578122, "beneficios_consulta": 0.09714982657493676, "seguranca_fraude": 0.26793289181451163, "conta_contestacao": 0.0983995571617969, "fidelidade_resgate": 0.013228158464977964, "recarga_saldo": 0.0029069832522763193, "recarga_nao_creditada": 0.004909662063593317, "portabilidade": 0.0040096598672669315, "seguranca_perda_roubo": 0.23767492172335333, "conta_debito_automatico_digital": 0.016283983362805565, "fidelidade_pontos": 0.08808445929455519, "negociacao_religacao": 0.005318775306767927, "internet_consumo": 0.015116001477567944, "sem_correspondencia": 0.13619160650575166}, "confidence": 0.26793289181451163, "input_tokens": 64, "latency_ms": 30.900134999996} +{"id": "g0225-seguranca_fraude-informal_abreviado-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08512611370063895, "seguranca_perda_roubo": 0.11957263501090426, "seguranca_fraude": 0.10417433440035825, "sem_correspondencia": 0.6911269168880986}, "confidence": 0.6911269168880986, "input_tokens": 67, "latency_ms": 19.882779999988998} +{"id": "g0225-seguranca_fraude-informal_abreviado-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.016945978721301883, "conta_vencimento": 0.007563183126392866, "seguranca_fraude": 0.14390498480147673, "conta_contestacao": 0.07160351465420899, "roaming_cobranca": 0.028105242334894327, "seguranca_perda_roubo": 0.07068610975902216, "bonus_nao_recebido": 0.02411788342958996, "sem_correspondencia": 0.637073103173113}, "confidence": 0.637073103173113, "input_tokens": 62, "latency_ms": 17.428668000007974} +{"id": "g0225-seguranca_fraude-informal_abreviado-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.057651560109277515, "seguranca_perda_roubo": 0.10296714190802937, "seguranca_fraude": 0.16358640607163602, "sem_correspondencia": 0.6757948919110571}, "confidence": 0.6757948919110571, "input_tokens": 61, "latency_ms": 15.190689000007751} +{"id": "g0225-seguranca_fraude-informal_abreviado-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_problema_conexao": 0.033186898809952806, "recarga_nao_creditada": 0.00733865870057515, "suporte_configuracao": 0.019136733121421057, "suporte_sem_sinal": 0.08825455918318895, "seguranca_perda_roubo": 0.13971074419935073, "fidelidade_pontos": 0.034316943310242, "beneficios_consulta": 0.09715307847765925, "conta_pagamento_confirmacao": 0.017065685846373496, "conta_contestacao": 0.029120485397594466, "seguranca_fraude": 0.27404616252868824, "roaming_duvida": 0.015167415678838078, "roaming_pacote": 0.004337545172149983, "plano_consulta": 0.058456575704133026, "atendimento_humano": 0.04729384351257799, "parceiros_ofertas": 0.023104770926741226, "sem_correspondencia": 0.11230989943051355}, "confidence": 0.27404616252868824, "input_tokens": 60, "latency_ms": 31.450941000002786} +{"id": "g0225-seguranca_fraude-informal_abreviado-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.01867135574161896, "recarga_realizar": 0.009135453766104359, "seguranca_perda_roubo": 0.16527443770197028, "seguranca_fraude": 0.31137599874134364, "fidelidade_resgate": 0.023709967224552066, "conta_contestacao": 0.06333421035046984, "internet_pacote_adicional": 0.19164165443949582, "sem_correspondencia": 0.21685692203444504}, "confidence": 0.31137599874134364, "input_tokens": 61, "latency_ms": 17.621209999987286} +{"id": "g0225-seguranca_fraude-informal_abreviado-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 117, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11090999686750588, "roaming_pacote": 0.009081772401717878, "marketplace_compra": 0.037008884777190845, "seguranca_perda_roubo": 0.1463039794987443, "seguranca_fraude": 0.20024731475514385, "conta_pagamento_confirmacao": 0.06558657345939557, "suporte_chip_esim": 0.039064417978780096, "sem_correspondencia": 0.39179706026152156}, "confidence": 0.39179706026152156, "input_tokens": 69, "latency_ms": 19.010327000017924} +{"id": "g0225-seguranca_fraude-informal_abreviado-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0035118591498267166, "conta_segunda_via": 0.042495988863468025, "seguranca_fraude": 0.7037960382673373, "plano_nova_linha": 0.006119812918526475, "negociacao_divida": 0.01550869384512465, "conta_contestacao": 0.04668108062216558, "seguranca_perda_roubo": 0.0703272828688677, "sem_correspondencia": 0.11155924346468356}, "confidence": 0.7037960382673373, "input_tokens": 63, "latency_ms": 17.591099000014765} +{"id": "g0227-seguranca_fraude-regionalismo-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 102, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.1391465510038663, "cadastro_atualizacao": 0.08260513813256354, "troca_numero": 0.15792745296635857, "seguranca_fraude": 0.28814053434829506, "plano_consulta": 0.0412455385973018, "suporte_chip_esim": 0.04448509573301383, "marketplace_compra": 0.021427096724182727, "roaming_pacote": 0.002638496216484941, "seguranca_perda_roubo": 0.04031863422021747, "bonus_nao_recebido": 0.005405684914187232, "conta_contestacao": 0.022787362257528483, "sem_correspondencia": 0.15387241488600004}, "confidence": 0.28814053434829506, "input_tokens": 102, "latency_ms": 27.311345000015308} +{"id": "g0227-seguranca_fraude-regionalismo-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 201, "length_bucket": "longo"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.040559604726210605, "vas_contratacao": 0.023135870673567177, "conta_explicacao": 0.03440312665477104, "conta_contestacao": 0.18888333422235834, "recarga_saldo": 0.0036361319910398386, "seguranca_perda_roubo": 0.13094083952629862, "plano_troca": 0.006314655760010094, "vas_consulta": 0.2399032560736842, "internet_problema_conexao": 0.018171759305361884, "plano_consulta": 0.029692644225719718, "seguranca_fraude": 0.16161431357114175, "sem_correspondencia": 0.12274446326983678}, "confidence": 0.2399032560736842, "input_tokens": 89, "latency_ms": 26.49004700001001} +{"id": "g0227-seguranca_fraude-regionalismo-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.01124488062722213, "conta_contestacao": 0.07562020818939597, "seguranca_fraude": 0.5382820651055655, "seguranca_perda_roubo": 0.0732018613590907, "recarga_nao_creditada": 0.009326926923330288, "recarga_realizar": 0.005932274121021375, "internet_consumo": 0.04539375618542286, "sem_correspondencia": 0.24099802748895116}, "confidence": 0.5382820651055655, "input_tokens": 79, "latency_ms": 19.119700000004514} +{"id": "g0227-seguranca_fraude-regionalismo-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 174, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.014041003339595058, "conta_contestacao": 0.04668074330271731, "seguranca_perda_roubo": 0.12554284544390262, "suporte_configuracao": 0.053698053795810996, "conta_segunda_via": 0.07123256255809723, "fidelidade_resgate": 0.02610016533983363, "seguranca_fraude": 0.3995230671164941, "sem_correspondencia": 0.263181559103549}, "confidence": 0.3995230671164941, "input_tokens": 74, "latency_ms": 18.93741499998214} +{"id": "g0227-seguranca_fraude-regionalismo-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"reclamacao_atendimento": 0.12554223683471877, "desconto_retencao": 0.009428908002957884, "conta_contestacao": 0.05579308352869927, "conta_debito_automatico_digital": 0.03191443121536858, "suporte_chip_esim": 0.045656900300141696, "seguranca_fraude": 0.39326273918858207, "seguranca_perda_roubo": 0.13074205657500146, "sem_correspondencia": 0.20765964435453027}, "confidence": 0.39326273918858207, "input_tokens": 79, "latency_ms": 21.19279400000096} +{"id": "g0227-seguranca_fraude-regionalismo-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 186, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.07448435273673253, "conta_contestacao": 0.1349045565667484, "seguranca_fraude": 0.563385341369232, "sem_correspondencia": 0.22722574932728704}, "confidence": 0.563385341369232, "input_tokens": 83, "latency_ms": 15.522543000002997} +{"id": "g0227-seguranca_fraude-regionalismo-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"beneficios_consulta": 0.04398960397910698, "recarga_realizar": 0.002323961466481062, "plano_troca": 0.005068406672253216, "conta_contestacao": 0.06834660870227635, "plano_consulta": 0.12358298273349477, "seguranca_fraude": 0.305232926682675, "roaming_duvida": 0.005868510046632336, "suporte_configuracao": 0.014242862562951358, "reclamacao_atendimento": 0.09303937382308204, "negociacao_divida": 0.009184844327831823, "plano_nova_linha": 0.020893211352213552, "seguranca_perda_roubo": 0.10401317696765545, "internet_problema_conexao": 0.05167076103096941, "marketplace_pedido": 0.02289023879748261, "conta_explicacao": 0.05027952536226785, "sem_correspondencia": 0.07937300549262617}, "confidence": 0.305232926682675, "input_tokens": 86, "latency_ms": 34.29808399999956} +{"id": "g0227-seguranca_fraude-regionalismo-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 195, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.4889291986836597, "conta_contestacao": 0.04805932355125961, "seguranca_perda_roubo": 0.05416952627720586, "sem_correspondencia": 0.40884195148787483}, "confidence": 0.4889291986836597, "input_tokens": 87, "latency_ms": 16.00285699998949} +{"id": "g0227-seguranca_fraude-regionalismo-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.00789100660607019, "seguranca_fraude": 0.25357251839843076, "conta_contestacao": 0.07579219931044766, "plano_consulta": 0.08651799531337256, "vas_contratacao": 0.00931929870971984, "suporte_configuracao": 0.032940457831425525, "conta_segunda_via": 0.03830249529084666, "conta_debito_automatico_digital": 0.025226367120649594, "internet_consumo": 0.07928355620779261, "conta_vencimento": 0.00423762798940035, "seguranca_perda_roubo": 0.08176696878031518, "suporte_chip_esim": 0.053833818822778746, "negociacao_divida": 0.012155254122414076, "portabilidade": 0.007123819872062618, "marketplace_compra": 0.03426770795705768, "sem_correspondencia": 0.19776890766721594}, "confidence": 0.25357251839843076, "input_tokens": 76, "latency_ms": 34.73090500000353} +{"id": "g0227-seguranca_fraude-regionalismo-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.10249823331832886, "seguranca_fraude": 0.580752968788147, "conta_contestacao": 0.04092752933502197, "sem_correspondencia": 0.2758212685585022}, "confidence": 0.580752968788147, "input_tokens": 85, "latency_ms": 15.564769999997452} +{"id": "g0227-seguranca_fraude-regionalismo-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 187, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_sem_sinal": 0.24015649895907706, "cancelamento_linha": 0.0027768481830682005, "seguranca_perda_roubo": 0.09324626691186372, "recarga_saldo": 0.002127646313773125, "plano_troca": 0.004594999496839628, "troca_numero": 0.0015830614150719037, "suporte_chip_esim": 0.03043198922881935, "plano_consulta": 0.07237060586553665, "conta_contestacao": 0.0454708043929128, "beneficios_consulta": 0.07730589244559143, "seguranca_fraude": 0.33958492192433026, "sem_correspondencia": 0.09035046486311586}, "confidence": 0.33958492192433026, "input_tokens": 80, "latency_ms": 24.90672600001176} +{"id": "g0228-seguranca_fraude-emocional-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.0063560951118379625, "cancelamento_linha": 0.011481595492958917, "conta_debito_automatico_digital": 0.011109422219670895, "beneficios_consulta": 0.03287744598643496, "vas_cancelamento": 0.003489308838949279, "internet_consumo": 0.031239923817103818, "reclamacao_atendimento": 0.09028522135422615, "desconto_retencao": 0.006074196800454445, "conta_contestacao": 0.038554598543667204, "marketplace_pedido": 0.03247030527494627, "seguranca_perda_roubo": 0.10866946980053256, "fidelidade_resgate": 0.007790680690451541, "roaming_cobranca": 0.002176475761841884, "recarga_realizar": 0.002642033450352807, "seguranca_fraude": 0.5336059456133737, "sem_correspondencia": 0.08117728124319765}, "confidence": 0.5336059456133737, "input_tokens": 68, "latency_ms": 32.62979800001631} +{"id": "g0228-seguranca_fraude-emocional-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao", "vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_consulta": 0.08004245223510101, "seguranca_fraude": 0.3780061035589784, "seguranca_perda_roubo": 0.07970219166720573, "vas_cancelamento": 0.1685641122894864, "suporte_chip_esim": 0.01170113226076061, "troca_numero": 0.0014834522849307221, "recarga_nao_creditada": 0.009303619225281159, "roaming_duvida": 0.008374377218157623, "cadastro_atualizacao": 0.02996294037177624, "conta_contestacao": 0.10704095743884137, "suporte_configuracao": 0.01960548587305961, "sem_correspondencia": 0.10621317557642115}, "confidence": 0.3780061035589784, "input_tokens": 62, "latency_ms": 25.22185400002286} +{"id": "g0228-seguranca_fraude-emocional-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.023991375647669993, "desconto_retencao": 0.02548839842320125, "seguranca_fraude": 0.5195613392163899, "vas_contratacao": 0.02119165241028368, "troca_numero": 0.005838627801939436, "conta_contestacao": 0.04941101266401513, "seguranca_perda_roubo": 0.11748835937843446, "sem_correspondencia": 0.23702923445806615}, "confidence": 0.5195613392163899, "input_tokens": 59, "latency_ms": 17.095168999986754} +{"id": "g0228-seguranca_fraude-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_segunda_via": 0.09196727665068664, "conta_contestacao": 0.06376057823152849, "negociacao_religacao": 0.01009651267141899, "recarga_realizar": 0.003542445112102195, "roaming_pacote": 0.003270009744844804, "marketplace_pedido": 0.08007600853171847, "seguranca_perda_roubo": 0.5642532074742865, "fidelidade_pontos": 0.014234944157222405, "bonus_nao_recebido": 0.009291824826300314, "parceiros_ofertas": 0.04035147254134301, "plano_nova_linha": 0.009191402176355976, "sem_correspondencia": 0.10996431788219219}, "confidence": 0.5642532074742865, "input_tokens": 60, "latency_ms": 23.223306999994975} +{"id": "g0228-seguranca_fraude-emocional-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.4521350995342463, "seguranca_perda_roubo": 0.19064683290263512, "conta_contestacao": 0.14070024015606167, "sem_correspondencia": 0.2165178274070569}, "confidence": 0.4521350995342463, "input_tokens": 63, "latency_ms": 15.749392999993006} +{"id": "g0228-seguranca_fraude-emocional-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.3098387728300278, "seguranca_perda_roubo": 0.13527326329933145, "conta_pagamento_confirmacao": 0.12097036877963346, "roaming_cobranca": 0.00734915819551987, "conta_contestacao": 0.13214488370577535, "internet_problema_conexao": 0.07650873834991882, "fidelidade_resgate": 0.03033987628872466, "sem_correspondencia": 0.18757493855106858}, "confidence": 0.3098387728300278, "input_tokens": 60, "latency_ms": 17.879117000006772} +{"id": "g0228-seguranca_fraude-emocional-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 128, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_segunda_via": 0.16324734178320835, "conta_contestacao": 0.13422935517299306, "seguranca_perda_roubo": 0.10370483127325923, "conta_debito_automatico_digital": 0.033011669413421936, "recarga_realizar": 0.0055129787471025525, "suporte_configuracao": 0.03433613312866594, "seguranca_fraude": 0.35506807910454563, "sem_correspondencia": 0.1708896113768033}, "confidence": 0.35506807910454563, "input_tokens": 67, "latency_ms": 19.443926000008105} +{"id": "g0228-seguranca_fraude-emocional-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"roaming_cobranca": 0.00969797553663342, "seguranca_perda_roubo": 0.16239735393376636, "vas_consulta": 0.20937256398030055, "suporte_configuracao": 0.053286470175051295, "portabilidade": 0.021646920470631194, "internet_problema_conexao": 0.04685126218841637, "vas_cancelamento": 0.02865203267716598, "recarga_nao_creditada": 0.008905330623097733, "negociacao_divida": 0.021468542396266707, "seguranca_fraude": 0.14384475270000424, "conta_contestacao": 0.1093618267623978, "sem_correspondencia": 0.1845149685562683}, "confidence": 0.20937256398030055, "input_tokens": 50, "latency_ms": 23.347913000009157} +{"id": "g0228-seguranca_fraude-emocional-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.09417371211759246, "marketplace_compra": 0.14472506571388927, "seguranca_fraude": 0.5353493554003643, "atendimento_humano": 0.04420154801568261, "portabilidade": 0.004435916783815975, "internet_problema_conexao": 0.010447577306998494, "fidelidade_pontos": 0.018396751486127197, "conta_vencimento": 0.0053112091073818975, "conta_contestacao": 0.0461612220260655, "roaming_pacote": 0.0016762533496250999, "beneficios_consulta": 0.03134153703416272, "sem_correspondencia": 0.0637798516582945}, "confidence": 0.5353493554003643, "input_tokens": 45, "latency_ms": 22.824775999993108} +{"id": "g0228-seguranca_fraude-emocional-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.07295719379580005, "conta_explicacao": 0.04004214619197061, "atendimento_humano": 0.09323973011113344, "vas_cancelamento": 0.0044455816027363934, "internet_consumo": 0.09350635658272578, "suporte_configuracao": 0.028600395982471286, "cancelamento_linha": 0.00425886446899812, "conta_contestacao": 0.09043134557333485, "roaming_pacote": 0.0031544614380560835, "seguranca_fraude": 0.18805171150883992, "plano_consulta": 0.0731641038651733, "seguranca_perda_roubo": 0.11780081439766239, "recarga_saldo": 0.003071431005489961, "negociacao_religacao": 0.006888804345652182, "marketplace_compra": 0.024646130799595756, "sem_correspondencia": 0.15574092833035988}, "confidence": 0.18805171150883992, "input_tokens": 68, "latency_ms": 31.469990000005055} +{"id": "g0228-seguranca_fraude-emocional-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.16315086672159632, "seguranca_perda_roubo": 0.14755119823071952, "seguranca_fraude": 0.24834344531129138, "sem_correspondencia": 0.4409544897363928}, "confidence": 0.4409544897363928, "input_tokens": 54, "latency_ms": 15.392686000012645} +{"id": "g0228-seguranca_fraude-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_contestacao": 0.3201022148132324, "parceiros_ofertas": 0.06663218140602112, "seguranca_perda_roubo": 0.37607166171073914, "sem_correspondencia": 0.23719394207000732}, "confidence": 0.37607166171073914, "input_tokens": 53, "latency_ms": 15.923001999993858} +{"id": "g0233-roaming_pacote-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.06688066671610872, "parceiros_ofertas": 0.031987630307490085, "conta_pagamento_confirmacao": 0.019350210493061102, "marketplace_compra": 0.031410299709592755, "roaming_cobranca": 0.07574465238667506, "internet_consumo": 0.053234238970789896, "conta_vencimento": 0.0036375753657903577, "cadastro_atualizacao": 0.029348355223959018, "vas_contratacao": 0.013354985242411275, "cancelamento_linha": 0.0009931365641673887, "conta_explicacao": 0.013967393174281615, "recarga_realizar": 0.0021684700946281864, "suporte_sem_sinal": 0.03870886249406431, "vas_consulta": 0.19367535700910327, "internet_pacote_adicional": 0.330509429134569, "sem_correspondencia": 0.09502873711330798}, "confidence": 0.330509429134569, "input_tokens": 41, "latency_ms": 29.303747999989582} +{"id": "g0233-roaming_pacote-erros_digitacao-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.46030271396266453, "roaming_pacote": 0.24747881477682898, "roaming_duvida": 0.09956545456920157, "sem_correspondencia": 0.19265301669130486}, "confidence": 0.46030271396266453, "input_tokens": 38, "latency_ms": 15.358185999986063} +{"id": "g0233-roaming_pacote-erros_digitacao-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"desconto_retencao": 0.08680639869996314, "roaming_duvida": 0.06018047950556757, "roaming_pacote": 0.01063159165648995, "roaming_cobranca": 0.01407774024941153, "conta_explicacao": 0.04726160904260546, "vas_contratacao": 0.020576942022172817, "internet_pacote_adicional": 0.4448401778803706, "sem_correspondencia": 0.3156250609434189}, "confidence": 0.4448401778803706, "input_tokens": 37, "latency_ms": 16.408204000015303} +{"id": "g0233-roaming_pacote-erros_digitacao-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.7975583225033864, "roaming_pacote": 0.005225755371633086, "roaming_duvida": 0.015261624292687034, "sem_correspondencia": 0.1819542978322934}, "confidence": 0.7975583225033864, "input_tokens": 38, "latency_ms": 14.937616000025855} +{"id": "g0233-roaming_pacote-erros_digitacao-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.10507744096874602, "atendimento_humano": 0.051120644090026736, "internet_pacote_adicional": 0.4887532976773249, "troca_numero": 0.0011875259875585161, "negociacao_religacao": 0.014404155623174536, "conta_segunda_via": 0.06426486095387215, "roaming_duvida": 0.026218182206276617, "roaming_cobranca": 0.021708923385710156, "suporte_chip_esim": 0.007029149377740173, "roaming_pacote": 0.015187900788766426, "plano_troca": 0.023166811955756598, "sem_correspondencia": 0.18188110698504714}, "confidence": 0.4887532976773249, "input_tokens": 41, "latency_ms": 22.45878700000503} +{"id": "g0233-roaming_pacote-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.10232467930330955, "roaming_cobranca": 0.02372500482252798, "internet_pacote_adicional": 0.2105100299967266, "sem_correspondencia": 0.6634402858774359}, "confidence": 0.6634402858774359, "input_tokens": 34, "latency_ms": 16.906128999977454} +{"id": "g0233-roaming_pacote-erros_digitacao-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.05821660873545366, "vas_consulta": 0.08374366862470096, "internet_pacote_adicional": 0.5688249437017835, "recarga_saldo": 0.002633671261554558, "conta_vencimento": 0.004529472415170786, "roaming_pacote": 0.02773287690580146, "suporte_chip_esim": 0.007847007320186082, "beneficios_consulta": 0.07198496867724712, "roaming_duvida": 0.022190596784331294, "negociacao_divida": 0.013231878094942058, "roaming_cobranca": 0.017742585291661776, "sem_correspondencia": 0.12132172218716672}, "confidence": 0.5688249437017835, "input_tokens": 40, "latency_ms": 22.264393000000382} +{"id": "g0233-roaming_pacote-erros_digitacao-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.09040021353364468, "internet_pacote_adicional": 0.376204558675093, "roaming_duvida": 0.1774408707940773, "sem_correspondencia": 0.355954356997185}, "confidence": 0.376204558675093, "input_tokens": 37, "latency_ms": 16.14534099999787} +{"id": "g0233-roaming_pacote-erros_digitacao-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.057871350880603516, "fidelidade_pontos": 0.020871475960954306, "bonus_nao_recebido": 0.014078677120169315, "seguranca_perda_roubo": 0.012047132836196805, "vas_contratacao": 0.007781014543950991, "conta_segunda_via": 0.02465719058088036, "roaming_cobranca": 0.0401220668888708, "suporte_sem_sinal": 0.06644857127811227, "roaming_pacote": 0.04064821945572553, "marketplace_pedido": 0.011571695441654189, "internet_pacote_adicional": 0.5349310199895805, "suporte_chip_esim": 0.0038017324373642337, "conta_debito_automatico_digital": 0.0037414232452637926, "roaming_duvida": 0.08192289864787157, "portabilidade": 0.00407383137416337, "sem_correspondencia": 0.07543169931863843}, "confidence": 0.5349310199895805, "input_tokens": 37, "latency_ms": 31.20828199999437} +{"id": "g0233-roaming_pacote-erros_digitacao-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"troca_numero": 0.002785612282952966, "roaming_cobranca": 0.010217680223555037, "negociacao_religacao": 0.016541426043779384, "conta_contestacao": 0.07696934465500432, "roaming_duvida": 0.013357162275103186, "internet_consumo": 0.09795361548175562, "internet_pacote_adicional": 0.41941248685166577, "roaming_pacote": 0.011448092453717655, "vas_consulta": 0.09543628022715586, "recarga_nao_creditada": 0.006371196707997291, "bonus_nao_recebido": 0.014156850829455057, "marketplace_compra": 0.04051219148569857, "portabilidade": 0.012872602563598566, "internet_problema_conexao": 0.02211620593380844, "cancelamento_linha": 0.006747739758742704, "sem_correspondencia": 0.1531015122260096}, "confidence": 0.41941248685166577, "input_tokens": 41, "latency_ms": 29.066007000011496} +{"id": "g0233-roaming_pacote-erros_digitacao-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"marketplace_pedido": 0.051443892815622914, "beneficios_consulta": 0.09479670852445479, "seguranca_fraude": 0.018020391237665637, "vas_contratacao": 0.011356585516302004, "vas_consulta": 0.11745735110186577, "bonus_nao_recebido": 0.03739449334812755, "cadastro_atualizacao": 0.023659828752830916, "internet_pacote_adicional": 0.3846983265192924, "roaming_cobranca": 0.021881259702707635, "cancelamento_linha": 0.00789313287794842, "conta_segunda_via": 0.010997262645081574, "roaming_duvida": 0.08361320092456581, "vas_cancelamento": 0.005081275879780553, "internet_problema_conexao": 0.018260415413868046, "plano_troca": 0.02271643066157418, "sem_correspondencia": 0.0907294440783118}, "confidence": 0.3846983265192924, "input_tokens": 35, "latency_ms": 31.262884000000213} +{"id": "g0233-roaming_pacote-erros_digitacao-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.4149545821909886, "roaming_pacote": 0.2331316225185608, "roaming_duvida": 0.07502664048284234, "sem_correspondencia": 0.2768871548076083}, "confidence": 0.4149545821909886, "input_tokens": 37, "latency_ms": 15.131888000013305} +{"id": "g0234-roaming_pacote-regionalismo-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"reclamacao_atendimento": 0.0278245926454586, "roaming_cobranca": 0.10492907063840712, "troca_numero": 0.0022246594622628408, "plano_consulta": 0.06177397581494133, "cancelamento_linha": 0.002082104715177516, "conta_segunda_via": 0.012892461820886532, "fidelidade_resgate": 0.023761156039119328, "roaming_pacote": 0.23824281080816384, "internet_consumo": 0.07915844466025361, "negociacao_religacao": 0.02671652371494335, "suporte_sem_sinal": 0.06344569232196232, "roaming_duvida": 0.13733151030671603, "fidelidade_pontos": 0.02186922272980387, "internet_pacote_adicional": 0.06829332299528063, "vas_contratacao": 0.017213209806250778, "sem_correspondencia": 0.1122412415203723}, "confidence": 0.23824281080816384, "input_tokens": 46, "latency_ms": 29.71041200001423} +{"id": "g0234-roaming_pacote-regionalismo-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.0023957150210646857, "roaming_cobranca": 0.0061688832274986284, "vas_consulta": 0.10422132093774322, "conta_explicacao": 0.015272617397314784, "suporte_chip_esim": 0.002578452629225755, "desconto_retencao": 0.006683549810672842, "roaming_pacote": 0.007977651948525394, "roaming_duvida": 0.01145786121145017, "bonus_nao_recebido": 0.0018373016525921083, "negociacao_divida": 0.005738858505013088, "parceiros_ofertas": 0.030513366796708657, "portabilidade": 0.005645776067284343, "internet_pacote_adicional": 0.7301064606219521, "marketplace_compra": 0.011394186682902253, "vas_cancelamento": 0.0015578839073636863, "sem_correspondencia": 0.05645011358268828}, "confidence": 0.7301064606219521, "input_tokens": 46, "latency_ms": 30.451496000011957} +{"id": "g0234-roaming_pacote-regionalismo-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.10977746795471087, "conta_pagamento_confirmacao": 0.021458907946239194, "roaming_pacote": 0.5020472180570568, "roaming_cobranca": 0.06258625254460308, "seguranca_perda_roubo": 0.004255056654689603, "atendimento_humano": 0.022396339954601146, "internet_pacote_adicional": 0.13012046524245052, "sem_correspondencia": 0.14735829164564876}, "confidence": 0.5020472180570568, "input_tokens": 48, "latency_ms": 17.11840600000869} +{"id": "g0234-roaming_pacote-regionalismo-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.008462007401811173, "roaming_duvida": 0.10618319668963468, "roaming_pacote": 0.08519027628088237, "internet_pacote_adicional": 0.5378183877769579, "bonus_nao_recebido": 0.025404614198527336, "roaming_cobranca": 0.06029671604670416, "plano_troca": 0.005337501098832613, "sem_correspondencia": 0.17130730050664983}, "confidence": 0.5378183877769579, "input_tokens": 37, "latency_ms": 16.58655299999623} +{"id": "g0234-roaming_pacote-regionalismo-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.01176186239552888, "suporte_chip_esim": 0.004124669548283464, "roaming_cobranca": 0.007528065585195316, "vas_cancelamento": 0.004340470502947727, "negociacao_religacao": 0.0067834470754308904, "roaming_pacote": 0.012386300240756815, "internet_pacote_adicional": 0.886156719052007, "sem_correspondencia": 0.06691846559984986}, "confidence": 0.886156719052007, "input_tokens": 45, "latency_ms": 17.05811800002266} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.01903006727043915, "internet_pacote_adicional": 0.7679840159407267, "marketplace_pedido": 0.01647864001683742, "suporte_sem_sinal": 0.04002996012735889, "portabilidade": 0.023159095448950052, "roaming_duvida": 0.06195527661341857, "roaming_cobranca": 0.030751954619881956, "sem_correspondencia": 0.04061098996238727}, "confidence": 0.7679840159407267, "input_tokens": 49, "latency_ms": 16.86691199998336} +{"id": "g0234-roaming_pacote-regionalismo-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.42567830577166993, "roaming_duvida": 0.15251306516071897, "conta_pagamento_confirmacao": 0.00888333796597266, "roaming_pacote": 0.12421106467222442, "roaming_cobranca": 0.043982295812090864, "marketplace_compra": 0.014083860264925254, "conta_vencimento": 0.0020363858128825056, "conta_segunda_via": 0.011992861227681414, "vas_contratacao": 0.009360833594806429, "atendimento_humano": 0.06315838883780628, "cadastro_atualizacao": 0.0396558961646762, "sem_correspondencia": 0.10444370471454507}, "confidence": 0.42567830577166993, "input_tokens": 44, "latency_ms": 23.276925000004667} +{"id": "g0234-roaming_pacote-regionalismo-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.03354489351922645, "internet_pacote_adicional": 0.8372704523647414, "roaming_pacote": 0.02102774006929953, "sem_correspondencia": 0.10815691404673264}, "confidence": 0.8372704523647414, "input_tokens": 46, "latency_ms": 15.023326000005} +{"id": "g0234-roaming_pacote-regionalismo-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_debito_automatico_digital": 0.008922313079296078, "desconto_retencao": 0.015160057250739266, "roaming_cobranca": 0.0135953627279452, "roaming_duvida": 0.046702607101486715, "internet_pacote_adicional": 0.40417449485419804, "beneficios_consulta": 0.08207652477999128, "plano_consulta": 0.26526539742694993, "roaming_pacote": 0.008767315861699604, "recarga_saldo": 0.0018040582708992732, "seguranca_perda_roubo": 0.004780534049506061, "bonus_nao_recebido": 0.012354140740250083, "sem_correspondencia": 0.13639719385703844}, "confidence": 0.40417449485419804, "input_tokens": 42, "latency_ms": 23.542094999982055} +{"id": "g0234-roaming_pacote-regionalismo-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.008352078968829784, "roaming_duvida": 0.07259755926920967, "troca_numero": 0.0011657523513537759, "bonus_nao_recebido": 0.01073637824990939, "internet_pacote_adicional": 0.6065108442120686, "roaming_pacote": 0.09985682563480473, "roaming_cobranca": 0.030580640017911474, "sem_correspondencia": 0.1701999212959126}, "confidence": 0.6065108442120686, "input_tokens": 43, "latency_ms": 16.185012999983428} +{"id": "g0234-roaming_pacote-regionalismo-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"plano_consulta": 0.0528393874050654, "roaming_pacote": 0.4872706550630579, "internet_pacote_adicional": 0.15383346436110684, "conta_pagamento_confirmacao": 0.019721582605397636, "roaming_cobranca": 0.04622338356905946, "roaming_duvida": 0.06562934840332474, "suporte_sem_sinal": 0.06172129907355196, "sem_correspondencia": 0.11276087951943606}, "confidence": 0.4872706550630579, "input_tokens": 48, "latency_ms": 17.07081300000368} +{"id": "g0234-roaming_pacote-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.017614582602720474, "roaming_cobranca": 0.010065156063246978, "internet_pacote_adicional": 0.8681917810855204, "sem_correspondencia": 0.10412848024851218}, "confidence": 0.8681917810855204, "input_tokens": 48, "latency_ms": 15.449044999996886} +{"id": "g0236-roaming_pacote-longo_contexto-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida", "suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 303, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.18907983741968748, "internet_problema_conexao": 0.046192512260321617, "seguranca_fraude": 0.014106091216996991, "marketplace_pedido": 0.03088466473582882, "roaming_duvida": 0.1781683279437447, "roaming_pacote": 0.31923502921488156, "roaming_cobranca": 0.09779901875405772, "sem_correspondencia": 0.12453451845448105}, "confidence": 0.31923502921488156, "input_tokens": 106, "latency_ms": 20.581348000007438} +{"id": "g0236-roaming_pacote-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 257, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.08813742745229812, "roaming_duvida": 0.2258725514830474, "internet_pacote_adicional": 0.5126326198719282, "sem_correspondencia": 0.17335740119272622}, "confidence": 0.5126326198719282, "input_tokens": 95, "latency_ms": 15.402380000011817} +{"id": "g0236-roaming_pacote-longo_contexto-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 99, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.637852889507894, "roaming_cobranca": 0.0699569787073693, "suporte_configuracao": 0.0418423961430683, "roaming_pacote": 0.06081693823514142, "suporte_sem_sinal": 0.036881941280106315, "fidelidade_resgate": 0.008738192487544169, "vas_cancelamento": 0.002964758464878831, "negociacao_religacao": 0.004009497706515196, "roaming_duvida": 0.06857554424542707, "desconto_retencao": 0.009821831907891203, "marketplace_compra": 0.010962333226455921, "sem_correspondencia": 0.047576698087708306}, "confidence": 0.637852889507894, "input_tokens": 99, "latency_ms": 26.297169000002896} +{"id": "g0236-roaming_pacote-longo_contexto-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 238, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.37846793913770227, "bonus_nao_recebido": 0.014261311545958588, "internet_problema_conexao": 0.02448539010885733, "roaming_cobranca": 0.09363379873933515, "roaming_pacote": 0.3117297224981863, "roaming_duvida": 0.07361454358963808, "desconto_retencao": 0.00453675156054526, "sem_correspondencia": 0.09927054281977706}, "confidence": 0.37846793913770227, "input_tokens": 91, "latency_ms": 20.66092999999114} +{"id": "g0236-roaming_pacote-longo_contexto-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 230, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.018751913400018024, "roaming_pacote": 0.00991208277658342, "beneficios_consulta": 0.052602036997482324, "troca_numero": 0.0011874564046526937, "portabilidade": 0.009762862550629156, "vas_cancelamento": 0.0027152702270227184, "conta_contestacao": 0.030099410111687156, "marketplace_compra": 0.012209881845038063, "internet_pacote_adicional": 0.5122071427671796, "suporte_configuracao": 0.037086039224628005, "roaming_duvida": 0.09804291130887163, "conta_pagamento_confirmacao": 0.010156751457808895, "atendimento_humano": 0.03266736070927122, "suporte_chip_esim": 0.0022685893004937073, "plano_nova_linha": 0.04742226678441833, "sem_correspondencia": 0.12290802413421507}, "confidence": 0.5122071427671796, "input_tokens": 81, "latency_ms": 31.900423000024603} +{"id": "g0236-roaming_pacote-longo_contexto-05-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.2458806563940669, "vas_contratacao": 0.0249391317930073, "suporte_sem_sinal": 0.048574385862626426, "roaming_duvida": 0.15842675181638724, "reclamacao_atendimento": 0.03048916631552972, "internet_consumo": 0.024388943651149568, "roaming_pacote": 0.18962598456265076, "plano_nova_linha": 0.010177196330496364, "roaming_cobranca": 0.02779269121479974, "internet_pacote_adicional": 0.1566142639174984, "conta_segunda_via": 0.004862135898083158, "sem_correspondencia": 0.07822869224370446}, "confidence": 0.2458806563940669, "input_tokens": 84, "latency_ms": 26.277456999991955} +{"id": "g0236-roaming_pacote-longo_contexto-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 241, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.08955708968959081, "roaming_pacote": 0.34290183015899134, "internet_pacote_adicional": 0.4483967089357444, "sem_correspondencia": 0.11914437121567345}, "confidence": 0.4483967089357444, "input_tokens": 89, "latency_ms": 15.188042000005453} +{"id": "g0236-roaming_pacote-longo_contexto-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 228, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.02909510085510589, "conta_segunda_via": 0.009896456771309476, "fidelidade_resgate": 0.007137708060131808, "bonus_nao_recebido": 0.004768588375900811, "plano_consulta": 0.18051514746276962, "atendimento_humano": 0.01817824241127898, "roaming_cobranca": 0.010186434287041447, "roaming_pacote": 0.007452391700064747, "recarga_realizar": 0.0023505472502436736, "conta_explicacao": 0.01954943789236793, "internet_pacote_adicional": 0.6498195250595937, "sem_correspondencia": 0.06105041987419192}, "confidence": 0.6498195250595937, "input_tokens": 90, "latency_ms": 25.750270000003184} +{"id": "g0236-roaming_pacote-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 202, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.1028219730855837, "internet_pacote_adicional": 0.5019270042003419, "marketplace_pedido": 0.014486440985666192, "internet_problema_conexao": 0.005621567677758323, "vas_contratacao": 0.08573338895916474, "roaming_cobranca": 0.1653107507725631, "negociacao_divida": 0.006672810577461294, "conta_vencimento": 0.0020561904540018273, "atendimento_humano": 0.013572762342648325, "seguranca_perda_roubo": 0.0015634247831000803, "beneficios_consulta": 0.06138727643159694, "sem_correspondencia": 0.038846409730113586}, "confidence": 0.5019270042003419, "input_tokens": 82, "latency_ms": 24.87905499998533} +{"id": "g0236-roaming_pacote-longo_contexto-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 201, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"portabilidade": 0.01315289301216105, "bonus_nao_recebido": 0.007474349988309323, "plano_nova_linha": 0.022714611679672515, "roaming_duvida": 0.009132207587109663, "roaming_pacote": 0.007562697112470343, "seguranca_perda_roubo": 0.004595681667901037, "suporte_sem_sinal": 0.035523616616997655, "recarga_realizar": 0.002291966749502957, "recarga_saldo": 0.001266387088349622, "internet_pacote_adicional": 0.6270730643644733, "roaming_cobranca": 0.00948536790971757, "fidelidade_pontos": 0.015002020057920607, "suporte_configuracao": 0.1942440019258685, "fidelidade_resgate": 0.005489837508001017, "cancelamento_linha": 0.0013539902021712637, "sem_correspondencia": 0.04363730652937354}, "confidence": 0.6270730643644733, "input_tokens": 76, "latency_ms": 31.52439599998047} +{"id": "g0236-roaming_pacote-longo_contexto-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"suporte_sem_sinal": 0.02339186161016232, "internet_pacote_adicional": 0.2259812846689282, "roaming_cobranca": 0.05425786319349279, "roaming_pacote": 0.28663506579625053, "recarga_saldo": 0.004006165888688771, "fidelidade_resgate": 0.010922296908545601, "desconto_retencao": 0.008176985897387102, "internet_problema_conexao": 0.007674370152914947, "parceiros_ofertas": 0.042209014187780496, "vas_consulta": 0.06409629238476874, "conta_explicacao": 0.011764202343585543, "atendimento_humano": 0.021851677457200666, "beneficios_consulta": 0.0671999288558899, "roaming_duvida": 0.11459198830878635, "seguranca_fraude": 0.01064338719397003, "sem_correspondencia": 0.04659761515164803}, "confidence": 0.28663506579625053, "input_tokens": 84, "latency_ms": 32.35749799998189} +{"id": "g0236-roaming_pacote-longo_contexto-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.23416351043615688, "roaming_cobranca": 0.08131464661636927, "marketplace_pedido": 0.0547990730568663, "roaming_pacote": 0.17788022955373187, "recarga_nao_creditada": 0.00450774846048372, "suporte_chip_esim": 0.00867140861605937, "internet_pacote_adicional": 0.14925991165555916, "sem_correspondencia": 0.2894034716047735}, "confidence": 0.2894034716047735, "input_tokens": 82, "latency_ms": 18.918399000000363} +{"id": "g0240-roaming_duvida-erros_digitacao-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_fraude": 0.04273738030697972, "recarga_realizar": 0.004579607465559355, "bonus_nao_recebido": 0.026922064303190475, "beneficios_consulta": 0.18147932263432923, "conta_contestacao": 0.05027020797536087, "roaming_cobranca": 0.033923127262638915, "portabilidade": 0.009917332007249176, "cadastro_atualizacao": 0.04159781398769936, "suporte_configuracao": 0.03810555172123837, "vas_contratacao": 0.01968601002821341, "internet_pacote_adicional": 0.2700310687725405, "roaming_duvida": 0.06639140943276002, "suporte_chip_esim": 0.01974367938553809, "conta_pagamento_confirmacao": 0.02554668710450362, "roaming_pacote": 0.022542577572801373, "sem_correspondencia": 0.14652616003939747}, "confidence": 0.2700310687725405, "input_tokens": 46, "latency_ms": 31.733655000010685} +{"id": "g0240-roaming_duvida-erros_digitacao-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.06714557098756438, "roaming_cobranca": 0.08256866022466, "atendimento_humano": 0.1320520785971506, "portabilidade": 0.011789014541005689, "roaming_duvida": 0.5281215300259711, "reclamacao_atendimento": 0.017808759551851527, "internet_consumo": 0.02721728565689682, "sem_correspondencia": 0.13329710041489992}, "confidence": 0.5281215300259711, "input_tokens": 48, "latency_ms": 16.383025999999745} +{"id": "g0240-roaming_duvida-erros_digitacao-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"cadastro_atualizacao": 0.08282021517960575, "vas_contratacao": 0.01926784050832153, "negociacao_religacao": 0.013864578821240335, "suporte_chip_esim": 0.022661423542793522, "beneficios_consulta": 0.14699727447421293, "recarga_saldo": 0.004028985783754702, "roaming_duvida": 0.038514234520175106, "internet_pacote_adicional": 0.2815374164813306, "desconto_retencao": 0.021103181161112147, "marketplace_compra": 0.05336250791976935, "roaming_pacote": 0.009003117772782497, "roaming_cobranca": 0.017203880650217353, "vas_cancelamento": 0.0042666071531667175, "conta_contestacao": 0.05615320114203283, "plano_nova_linha": 0.023857429868012415, "sem_correspondencia": 0.20535810502147223}, "confidence": 0.2815374164813306, "input_tokens": 43, "latency_ms": 30.10460799998782} +{"id": "g0240-roaming_duvida-erros_digitacao-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.05566248483597352, "suporte_sem_sinal": 0.1711812110966783, "cadastro_atualizacao": 0.0420078621131526, "roaming_duvida": 0.08110404487722962, "vas_consulta": 0.10739534733236535, "recarga_saldo": 0.0034020905173614076, "suporte_configuracao": 0.05997361041693951, "roaming_pacote": 0.015834301179242467, "suporte_chip_esim": 0.0049981463887418896, "internet_pacote_adicional": 0.29113822199313344, "negociacao_divida": 0.023590923427349662, "sem_correspondencia": 0.14371175582183227}, "confidence": 0.29113822199313344, "input_tokens": 46, "latency_ms": 24.041818000000603} +{"id": "g0240-roaming_duvida-erros_digitacao-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.03006194349852662, "internet_pacote_adicional": 0.15812657795584747, "conta_contestacao": 0.13358621317928593, "internet_problema_conexao": 0.031339298977524924, "roaming_cobranca": 0.01831793415125171, "atendimento_humano": 0.10824191585403203, "roaming_duvida": 0.04638725153131492, "roaming_pacote": 0.015537019840726191, "internet_consumo": 0.14265245219131809, "cancelamento_linha": 0.0018851368248720703, "recarga_realizar": 0.003667530841660962, "plano_troca": 0.013364893402948361, "cadastro_atualizacao": 0.06079095610527921, "desconto_retencao": 0.03704652567912805, "negociacao_divida": 0.018296029444266153, "sem_correspondencia": 0.18069832052201729}, "confidence": 0.18069832052201729, "input_tokens": 48, "latency_ms": 29.820639999996956} +{"id": "g0240-roaming_duvida-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08655991614848173, "recarga_realizar": 0.0100417651804964, "desconto_retencao": 0.03498003716532231, "plano_consulta": 0.16817735542786424, "atendimento_humano": 0.07855475139098571, "roaming_pacote": 0.015621495811416666, "fidelidade_pontos": 0.1428236101878936, "plano_troca": 0.03991920970184677, "suporte_sem_sinal": 0.15840468194198024, "fidelidade_resgate": 0.041206051661965754, "roaming_cobranca": 0.015141474449707508, "sem_correspondencia": 0.20856965093203905}, "confidence": 0.20856965093203905, "input_tokens": 44, "latency_ms": 22.370216000012988} +{"id": "g0240-roaming_duvida-erros_digitacao-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.09187936012108058, "internet_problema_conexao": 0.009849237250585377, "suporte_chip_esim": 0.004536493668696395, "internet_pacote_adicional": 0.0756470707925584, "roaming_pacote": 0.12072911079769272, "conta_explicacao": 0.02258084894368188, "roaming_duvida": 0.37181439891881946, "suporte_sem_sinal": 0.07331137338659342, "marketplace_compra": 0.022440370109564522, "plano_nova_linha": 0.03199139600994607, "beneficios_consulta": 0.06294960511024221, "sem_correspondencia": 0.11227073489053901}, "confidence": 0.37181439891881946, "input_tokens": 47, "latency_ms": 24.188141999985646} +{"id": "g0240-roaming_duvida-erros_digitacao-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.014666748387745112, "recarga_saldo": 0.0038614308526588163, "desconto_retencao": 0.020979720789834674, "internet_consumo": 0.050700612394789873, "roaming_cobranca": 0.11768874652334987, "roaming_pacote": 0.1343811998919634, "conta_segunda_via": 0.05977474968143981, "internet_problema_conexao": 0.005058619568273663, "reclamacao_atendimento": 0.045353769888751866, "suporte_sem_sinal": 0.08141588277422142, "roaming_duvida": 0.3353033612078216, "sem_correspondencia": 0.1308151580391499}, "confidence": 0.3353033612078216, "input_tokens": 45, "latency_ms": 23.52720300001465} +{"id": "g0240-roaming_duvida-erros_digitacao-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.04324890669132685, "negociacao_divida": 0.009820207944307283, "conta_explicacao": 0.017722899077718242, "roaming_duvida": 0.39012467824842345, "marketplace_compra": 0.030913127557455445, "plano_troca": 0.007028377608369684, "suporte_configuracao": 0.047621846154684344, "portabilidade": 0.008880499742105138, "roaming_cobranca": 0.043680451769679364, "suporte_sem_sinal": 0.07952263198837393, "roaming_pacote": 0.04213612522730965, "conta_debito_automatico_digital": 0.01960427312217255, "vas_consulta": 0.11497262109539227, "beneficios_consulta": 0.025420401221681013, "internet_consumo": 0.028537901091819723, "sem_correspondencia": 0.09076505145918108}, "confidence": 0.39012467824842345, "input_tokens": 43, "latency_ms": 30.559923000026856} +{"id": "g0240-roaming_duvida-erros_digitacao-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.056223815546428524, "conta_pagamento_confirmacao": 0.06673585430829648, "desconto_retencao": 0.0300252801451984, "roaming_duvida": 0.23660854312138183, "roaming_cobranca": 0.08398010339272842, "plano_troca": 0.012963675519568901, "plano_consulta": 0.11549114102476707, "vas_contratacao": 0.019224564921146714, "roaming_pacote": 0.1635795337418415, "seguranca_perda_roubo": 0.02411906724079411, "internet_problema_conexao": 0.014482063754513882, "sem_correspondencia": 0.17656635728333417}, "confidence": 0.23660854312138183, "input_tokens": 41, "latency_ms": 23.865201000006664} +{"id": "g0240-roaming_duvida-erros_digitacao-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"roaming_pacote": 0.028764936603397784, "marketplace_compra": 0.10125887139277655, "plano_consulta": 0.397685219235375, "recarga_nao_creditada": 0.004737982755876243, "roaming_duvida": 0.09759886290425515, "internet_problema_conexao": 0.037935087431803856, "roaming_cobranca": 0.03692554861319114, "sem_correspondencia": 0.2950934910633243}, "confidence": 0.397685219235375, "input_tokens": 42, "latency_ms": 16.742499999992333} +{"id": "g0240-roaming_duvida-erros_digitacao-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.08992543205507743, "roaming_duvida": 0.2609365323325475, "roaming_pacote": 0.04336010729313056, "sem_correspondencia": 0.6057779283192445}, "confidence": 0.6057779283192445, "input_tokens": 39, "latency_ms": 14.905552000016087} +{"id": "g0241-roaming_duvida-regionalismo-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.01838904591815105, "conta_explicacao": 0.029973933026583, "fidelidade_resgate": 0.008296912412391418, "roaming_cobranca": 0.11240062695144673, "reclamacao_atendimento": 0.02130270531322501, "roaming_duvida": 0.45973404556909137, "conta_contestacao": 0.01728823382722983, "plano_nova_linha": 0.009278405319476048, "marketplace_pedido": 0.02648241964753837, "conta_segunda_via": 0.07685399686017637, "roaming_pacote": 0.11613723462615558, "sem_correspondencia": 0.10386244052853524}, "confidence": 0.45973404556909137, "input_tokens": 69, "latency_ms": 24.158045999996602} +{"id": "g0241-roaming_duvida-regionalismo-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.08737730231256055, "internet_problema_conexao": 0.010365417270345251, "reclamacao_atendimento": 0.02396455946868335, "conta_debito_automatico_digital": 0.017906131551261896, "marketplace_pedido": 0.024034747657182828, "vas_cancelamento": 0.003397897526056904, "roaming_cobranca": 0.13827631182836306, "roaming_duvida": 0.3643087134543791, "roaming_pacote": 0.19471666038601404, "conta_contestacao": 0.01577249593001825, "negociacao_divida": 0.01702403690087479, "sem_correspondencia": 0.10285572571426}, "confidence": 0.3643087134543791, "input_tokens": 61, "latency_ms": 24.068408000005093} +{"id": "g0241-roaming_duvida-regionalismo-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 0.0862765285498029, "cancelamento_linha": 0.004342597218588492, "negociacao_divida": 0.016673383295597793, "plano_nova_linha": 0.007391652501936372, "conta_explicacao": 0.034103700918303996, "beneficios_consulta": 0.09319116691581386, "roaming_duvida": 0.3113982850017007, "conta_vencimento": 0.005665624362514028, "portabilidade": 0.00894064692032383, "roaming_pacote": 0.07459760870650198, "roaming_cobranca": 0.0934998593882114, "vas_cancelamento": 0.0035882831676889663, "parceiros_ofertas": 0.04167077548747057, "troca_numero": 0.0030218564717103356, "suporte_chip_esim": 0.03948842952918406, "sem_correspondencia": 0.1761496015646507}, "confidence": 0.3113982850017007, "input_tokens": 53, "latency_ms": 28.16069299998958} +{"id": "g0241-roaming_duvida-regionalismo-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.3709357601961947, "roaming_pacote": 0.06209175658772925, "roaming_cobranca": 0.11243893876307838, "sem_correspondencia": 0.4545335444529977}, "confidence": 0.4545335444529977, "input_tokens": 69, "latency_ms": 16.372597000014366} +{"id": "g0241-roaming_duvida-regionalismo-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.02382461784237266, "roaming_duvida": 0.5668681553766569, "roaming_cobranca": 0.05614152992497316, "sem_correspondencia": 0.3531656968559973}, "confidence": 0.5668681553766569, "input_tokens": 55, "latency_ms": 17.48926999999867} +{"id": "g0241-roaming_duvida-regionalismo-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0973129190704754, "roaming_duvida": 0.5065513811517404, "roaming_pacote": 0.09386072982951454, "sem_correspondencia": 0.30227496994826963}, "confidence": 0.5065513811517404, "input_tokens": 54, "latency_ms": 15.143498000014688} +{"id": "g0241-roaming_duvida-regionalismo-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.30215930776911226, "vas_consulta": 0.1149848842423753, "cadastro_atualizacao": 0.054110295780809406, "roaming_cobranca": 0.0950837800775359, "negociacao_divida": 0.03692008535164363, "internet_consumo": 0.03122544458178216, "roaming_pacote": 0.09660168685441865, "conta_contestacao": 0.04177676491419189, "beneficios_consulta": 0.08148768500559574, "troca_numero": 0.002646093941093385, "parceiros_ofertas": 0.02173929091077212, "sem_correspondencia": 0.12126468057066955}, "confidence": 0.30215930776911226, "input_tokens": 51, "latency_ms": 22.087161000001743} +{"id": "g0241-roaming_duvida-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.041262603835061896, "roaming_pacote": 0.18870320705283575, "bonus_nao_recebido": 0.05067056360836442, "seguranca_fraude": 0.08654314182836777, "suporte_configuracao": 0.03365522957978514, "parceiros_ofertas": 0.05730763013689633, "roaming_cobranca": 0.2518774838908298, "sem_correspondencia": 0.28998014006785894}, "confidence": 0.28998014006785894, "input_tokens": 67, "latency_ms": 18.034175999986246} +{"id": "g0241-roaming_duvida-regionalismo-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0825438319689098, "roaming_duvida": 0.49562699736554183, "roaming_pacote": 0.06754120187680417, "sem_correspondencia": 0.3542879687887442}, "confidence": 0.49562699736554183, "input_tokens": 49, "latency_ms": 15.764616000012666} +{"id": "g0241-roaming_duvida-regionalismo-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.3331848296065114, "seguranca_fraude": 0.027865399811201546, "recarga_nao_creditada": 0.013064047912328186, "vas_cancelamento": 0.011243687649422088, "conta_explicacao": 0.07114016824222662, "roaming_duvida": 0.19655362749146152, "roaming_pacote": 0.020131304335150382, "cadastro_atualizacao": 0.03656656572235391, "recarga_realizar": 0.009120947443520159, "negociacao_religacao": 0.016429326999912824, "roaming_cobranca": 0.031015859108004667, "sem_correspondencia": 0.2336842356779067}, "confidence": 0.3331848296065114, "input_tokens": 58, "latency_ms": 23.449069999998073} +{"id": "g0241-roaming_duvida-regionalismo-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.014864246817790108, "recarga_nao_creditada": 0.008083991023499243, "roaming_cobranca": 0.11525747534213279, "cancelamento_linha": 0.005854417749862918, "internet_pacote_adicional": 0.2666545592244719, "portabilidade": 0.013316260128688612, "parceiros_ofertas": 0.039020114846214454, "recarga_realizar": 0.006524276654516468, "roaming_pacote": 0.13705198887988518, "marketplace_compra": 0.029704277385250808, "roaming_duvida": 0.19497670832484157, "vas_cancelamento": 0.003833450029142062, "internet_problema_conexao": 0.01619779740881856, "conta_segunda_via": 0.02711688251686946, "fidelidade_resgate": 0.0146146206951537, "sem_correspondencia": 0.10692893297286218}, "confidence": 0.2666545592244719, "input_tokens": 65, "latency_ms": 30.665517999977965} +{"id": "g0241-roaming_duvida-regionalismo-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.4324250317906968, "roaming_cobranca": 0.08797487068120101, "roaming_pacote": 0.08030595064847061, "sem_correspondencia": 0.3992941468796316}, "confidence": 0.4324250317906968, "input_tokens": 61, "latency_ms": 15.046917999995912} +{"id": "g0242-roaming_duvida-emocional-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 0.020116961867172642, "cancelamento_linha": 0.0014484556872935885, "conta_explicacao": 0.0434998446592993, "roaming_pacote": 0.2026465919210296, "plano_consulta": 0.14004896145860285, "plano_nova_linha": 0.004845395999294621, "roaming_cobranca": 0.08311387638195826, "seguranca_fraude": 0.018297260058418797, "roaming_duvida": 0.3259268003722588, "internet_problema_conexao": 0.008473487307501361, "internet_consumo": 0.02856878661226178, "fidelidade_resgate": 0.011642532061255064, "vas_contratacao": 0.011247665271730323, "marketplace_pedido": 0.01746784468834352, "recarga_nao_creditada": 0.0012199174000744304, "sem_correspondencia": 0.08143561825350508}, "confidence": 0.3259268003722588, "input_tokens": 55, "latency_ms": 30.538608999989947} +{"id": "g0242-roaming_duvida-emocional-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.29646233662936783, "suporte_sem_sinal": 0.12312045338199978, "recarga_nao_creditada": 0.004028603096466982, "cancelamento_linha": 0.00604586182679916, "roaming_pacote": 0.07128154712130558, "roaming_cobranca": 0.07469770548839307, "roaming_duvida": 0.2402446942108866, "sem_correspondencia": 0.184118798244781}, "confidence": 0.29646233662936783, "input_tokens": 46, "latency_ms": 16.480283999982248} +{"id": "g0242-roaming_duvida-emocional-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.4142344969182182, "vas_contratacao": 0.0239402209211182, "conta_segunda_via": 0.06715743368784774, "roaming_pacote": 0.13211409993682244, "parceiros_ofertas": 0.08968541193167515, "roaming_cobranca": 0.08942134099865967, "reclamacao_atendimento": 0.03180742695568925, "sem_correspondencia": 0.15163956864996941}, "confidence": 0.4142344969182182, "input_tokens": 47, "latency_ms": 16.831637999985105} +{"id": "g0242-roaming_duvida-emocional-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 92, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.49691361207284857, "roaming_pacote": 0.07498383075095232, "roaming_cobranca": 0.08625718437092397, "sem_correspondencia": 0.34184537280527516}, "confidence": 0.49691361207284857, "input_tokens": 47, "latency_ms": 14.64347500001395} +{"id": "g0242-roaming_duvida-emocional-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.34410660049060676, "roaming_pacote": 0.112277743873754, "internet_problema_conexao": 0.014891107314884904, "roaming_cobranca": 0.1898908850780254, "plano_nova_linha": 0.015306718414676564, "cadastro_atualizacao": 0.0352899560045524, "desconto_retencao": 0.06617905501534575, "sem_correspondencia": 0.2220579338081542}, "confidence": 0.34410660049060676, "input_tokens": 40, "latency_ms": 16.4118520000045} +{"id": "g0242-roaming_duvida-emocional-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_pontos": 0.021241961699896245, "cadastro_atualizacao": 0.03845880298795225, "internet_problema_conexao": 0.01681968993977622, "plano_nova_linha": 0.006842000154579063, "suporte_chip_esim": 0.01116642390237375, "internet_consumo": 0.03200586611050515, "marketplace_compra": 0.021776186971565865, "atendimento_humano": 0.03274750065120637, "roaming_cobranca": 0.1045699822258292, "roaming_duvida": 0.3307326239665752, "bonus_nao_recebido": 0.004373062536410116, "vas_contratacao": 0.008988197237821769, "plano_troca": 0.005597031381635029, "marketplace_pedido": 0.024925616404549537, "roaming_pacote": 0.18829070610328885, "sem_correspondencia": 0.15146434772603537}, "confidence": 0.3307326239665752, "input_tokens": 44, "latency_ms": 30.28959299999201} +{"id": "g0242-roaming_duvida-emocional-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.03646919429085937, "conta_segunda_via": 0.09849159217736216, "suporte_chip_esim": 0.025938074504362755, "roaming_pacote": 0.16546572405822024, "roaming_duvida": 0.2724060956454518, "conta_debito_automatico_digital": 0.02271824097279338, "roaming_cobranca": 0.08804000733710811, "sem_correspondencia": 0.2904710710138422}, "confidence": 0.2904710710138422, "input_tokens": 58, "latency_ms": 18.41138800000408} +{"id": "g0242-roaming_duvida-emocional-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.09231645946280094, "roaming_cobranca": 0.14275019722803545, "roaming_duvida": 0.39871929293635666, "sem_correspondencia": 0.3662140503728069}, "confidence": 0.39871929293635666, "input_tokens": 48, "latency_ms": 14.924847999992608} +{"id": "g0242-roaming_duvida-emocional-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_problema_conexao": 0.016073022620525738, "reclamacao_atendimento": 0.05785546363644103, "cancelamento_linha": 0.004341518160700982, "suporte_sem_sinal": 0.05848849099058101, "roaming_cobranca": 0.0342533672892834, "conta_contestacao": 0.03640225612335569, "roaming_pacote": 0.02713872835006446, "recarga_saldo": 0.009136800858009166, "parceiros_ofertas": 0.04882052897088674, "roaming_duvida": 0.3453162037538966, "plano_consulta": 0.06284094846537235, "recarga_realizar": 0.006729725678086704, "vas_consulta": 0.08056748016875279, "conta_debito_automatico_digital": 0.008293049680948492, "conta_segunda_via": 0.02015927459707672, "sem_correspondencia": 0.18358314065601813}, "confidence": 0.3453162037538966, "input_tokens": 41, "latency_ms": 29.95246099999349} +{"id": "g0242-roaming_duvida-emocional-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.10941479842767045, "suporte_chip_esim": 0.006692449880419525, "roaming_cobranca": 0.06284095516244045, "conta_pagamento_confirmacao": 0.014405092767345718, "cancelamento_linha": 0.0015020591460493686, "atendimento_humano": 0.12988820972130388, "conta_explicacao": 0.01624973155691536, "suporte_sem_sinal": 0.1429055053197508, "plano_nova_linha": 0.0045934459642691106, "marketplace_pedido": 0.014073776654426214, "recarga_nao_creditada": 0.0011713326766808964, "roaming_duvida": 0.3447237593008207, "vas_contratacao": 0.010853981536104871, "marketplace_compra": 0.012988328675062551, "suporte_configuracao": 0.03728956015001938, "sem_correspondencia": 0.09040701306072071}, "confidence": 0.3447237593008207, "input_tokens": 53, "latency_ms": 31.351161000003458} +{"id": "g0242-roaming_duvida-emocional-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.01269991486848019, "atendimento_humano": 0.040222223127002084, "roaming_pacote": 0.052802967823616105, "internet_pacote_adicional": 0.10704388277549787, "negociacao_religacao": 0.006358567045626775, "recarga_realizar": 0.0013085654702131772, "internet_consumo": 0.08263232410822786, "suporte_sem_sinal": 0.11940230215108552, "roaming_duvida": 0.38472195770042233, "roaming_cobranca": 0.036791335131755844, "conta_debito_automatico_digital": 0.0012451114375438587, "sem_correspondencia": 0.1547708483605284}, "confidence": 0.38472195770042233, "input_tokens": 38, "latency_ms": 22.98443999998767} +{"id": "g0242-roaming_duvida-emocional-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.07805715897423808, "roaming_pacote": 0.047780057142076324, "roaming_duvida": 0.6027100412826222, "sem_correspondencia": 0.27145274260106345}, "confidence": 0.6027100412826222, "input_tokens": 46, "latency_ms": 15.08877300000222} +{"id": "g0245-roaming_cobranca-curto_neutro-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.13768772332084336, "bonus_nao_recebido": 0.05268356032304036, "negociacao_religacao": 0.027471677436019564, "recarga_realizar": 0.008322853323724245, "marketplace_compra": 0.030191418662015673, "roaming_duvida": 0.19164472193683937, "suporte_configuracao": 0.04128967836020631, "roaming_cobranca": 0.11841261000890159, "recarga_nao_creditada": 0.015164443728741695, "conta_contestacao": 0.16061774862779193, "suporte_chip_esim": 0.008987498176691647, "sem_correspondencia": 0.20752606609518423}, "confidence": 0.20752606609518423, "input_tokens": 37, "latency_ms": 22.815786000023763} +{"id": "g0245-roaming_cobranca-curto_neutro-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.022652484582050166, "vas_contratacao": 0.011073417081839485, "roaming_duvida": 0.19538979323296712, "recarga_saldo": 0.0029150999752576463, "cancelamento_linha": 0.0020621141980500623, "internet_consumo": 0.04321726059176615, "beneficios_consulta": 0.13105346323481512, "seguranca_fraude": 0.09897930966214886, "portabilidade": 0.008476982863978404, "roaming_pacote": 0.08067056574239659, "conta_contestacao": 0.11652945036315103, "marketplace_pedido": 0.030470227964549457, "marketplace_compra": 0.044834476173084586, "suporte_sem_sinal": 0.046013124501393755, "roaming_cobranca": 0.0633237290350894, "sem_correspondencia": 0.10233850079746219}, "confidence": 0.19538979323296712, "input_tokens": 32, "latency_ms": 28.83361300001752} +{"id": "g0245-roaming_cobranca-curto_neutro-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.15915623826465233, "roaming_pacote": 0.10555598240912255, "vas_contratacao": 0.01515920926544051, "roaming_duvida": 0.12537700663116394, "parceiros_ofertas": 0.04293557367075228, "conta_debito_automatico_digital": 0.02101629285461532, "roaming_cobranca": 0.18950377738802002, "internet_problema_conexao": 0.01523683220333186, "recarga_realizar": 0.004221854939561804, "negociacao_religacao": 0.018119041633981068, "suporte_sem_sinal": 0.09204849039281149, "sem_correspondencia": 0.21166970034654684}, "confidence": 0.21166970034654684, "input_tokens": 33, "latency_ms": 22.61311699999169} +{"id": "g0245-roaming_cobranca-curto_neutro-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.20247276711897533, "parceiros_ofertas": 0.0778518490618163, "cancelamento_linha": 0.012793512452951527, "roaming_pacote": 0.07815826909887263, "negociacao_divida": 0.04005382325655643, "roaming_cobranca": 0.1099863084122311, "conta_contestacao": 0.2658442633609959, "sem_correspondencia": 0.21283920723760075}, "confidence": 0.2658442633609959, "input_tokens": 33, "latency_ms": 16.265703999977177} +{"id": "g0245-roaming_cobranca-curto_neutro-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"negociacao_religacao": 0.011533467254820537, "internet_pacote_adicional": 0.28128019355103634, "conta_contestacao": 0.3155545336897864, "portabilidade": 0.004466213346235541, "marketplace_pedido": 0.029633937803741635, "roaming_cobranca": 0.021055747107889815, "seguranca_fraude": 0.12281332330852113, "roaming_pacote": 0.005441283414977239, "roaming_duvida": 0.02025541690523135, "atendimento_humano": 0.041015912401239134, "parceiros_ofertas": 0.027010582752203055, "sem_correspondencia": 0.11993938846431779}, "confidence": 0.3155545336897864, "input_tokens": 33, "latency_ms": 21.660875999998552} +{"id": "g0245-roaming_cobranca-curto_neutro-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.039649638207778795, "conta_contestacao": 0.17490003530671724, "conta_segunda_via": 0.10067263718740412, "conta_vencimento": 0.024760573433659384, "roaming_cobranca": 0.0833386309288253, "roaming_duvida": 0.28204732371552627, "plano_nova_linha": 0.010664627599274553, "sem_correspondencia": 0.28396653362081437}, "confidence": 0.28396653362081437, "input_tokens": 34, "latency_ms": 15.415754000002835} +{"id": "g0245-roaming_cobranca-curto_neutro-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.028857194110482147, "roaming_pacote": 0.015193829381071411, "conta_contestacao": 0.10321457842729122, "sem_correspondencia": 0.8527343980811553}, "confidence": 0.8527343980811553, "input_tokens": 36, "latency_ms": 14.910923000002185} +{"id": "g0245-roaming_cobranca-curto_neutro-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.1450125903475874, "plano_nova_linha": 0.020701146187051933, "roaming_cobranca": 0.012622491721069499, "conta_contestacao": 0.13854927114896345, "atendimento_humano": 0.05288847274146102, "portabilidade": 0.011163005839258089, "internet_consumo": 0.07865637705639794, "vas_consulta": 0.09299963907570753, "conta_pagamento_confirmacao": 0.1421156704403484, "recarga_nao_creditada": 0.0044472213835106056, "recarga_saldo": 0.007916378954535841, "marketplace_compra": 0.02762298716373482, "roaming_duvida": 0.01646754738923145, "roaming_pacote": 0.0068859487352276655, "bonus_nao_recebido": 0.014438619208400075, "sem_correspondencia": 0.22751263260751425}, "confidence": 0.22751263260751425, "input_tokens": 33, "latency_ms": 27.85994399999936} +{"id": "g0245-roaming_cobranca-curto_neutro-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.06698877782397727, "suporte_chip_esim": 0.034265904031522174, "roaming_pacote": 0.13094496053952012, "plano_troca": 0.013788940314072184, "roaming_cobranca": 0.08861122833281038, "conta_contestacao": 0.18884046063973647, "roaming_duvida": 0.16538775999190278, "sem_correspondencia": 0.3111719683264586}, "confidence": 0.3111719683264586, "input_tokens": 30, "latency_ms": 16.303512999996883} +{"id": "g0245-roaming_cobranca-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.13168002898052386, "roaming_duvida": 0.17755049781264687, "internet_consumo": 0.08403851240568956, "roaming_pacote": 0.048629061248108896, "suporte_chip_esim": 0.012544841727569693, "conta_contestacao": 0.12107245093246602, "conta_debito_automatico_digital": 0.04297177942140382, "sem_correspondencia": 0.38151282747159126}, "confidence": 0.38151282747159126, "input_tokens": 33, "latency_ms": 16.973583000009285} +{"id": "g0245-roaming_cobranca-curto_neutro-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"internet_consumo": 0.06682003169666453, "conta_contestacao": 0.10566597987518635, "plano_consulta": 0.0862238764205858, "atendimento_humano": 0.04269377438178737, "troca_numero": 0.002441549862735127, "roaming_duvida": 0.13094508413160885, "suporte_configuracao": 0.010958899547384292, "reclamacao_atendimento": 0.024760275635276635, "conta_pagamento_confirmacao": 0.08070044819872488, "conta_explicacao": 0.05686432393767104, "plano_troca": 0.005646369318764089, "seguranca_perda_roubo": 0.033512431527381474, "marketplace_compra": 0.019679613058611236, "portabilidade": 0.008003749741174111, "roaming_pacote": 0.1828877297038317, "sem_correspondencia": 0.14219586296261255}, "confidence": 0.1828877297038317, "input_tokens": 34, "latency_ms": 28.24325599999611} +{"id": "g0245-roaming_cobranca-curto_neutro-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"reclamacao_atendimento": 0.1407435381474477, "conta_pagamento_confirmacao": 0.05860519012089506, "recarga_realizar": 0.003687998264472939, "bonus_nao_recebido": 0.027690308052481724, "roaming_pacote": 0.006279748372492504, "vas_consulta": 0.12080726721917028, "roaming_cobranca": 0.006944471941096593, "roaming_duvida": 0.01165620791497367, "internet_consumo": 0.1252885753626017, "vas_contratacao": 0.013602206426477127, "conta_segunda_via": 0.026352241524881602, "conta_contestacao": 0.2682676900111096, "marketplace_pedido": 0.023881684888650122, "suporte_configuracao": 0.013644091727772343, "marketplace_compra": 0.018747052099218838, "sem_correspondencia": 0.13380172792625822}, "confidence": 0.2682676900111096, "input_tokens": 31, "latency_ms": 30.58156500000564} +{"id": "g0249-roaming_cobranca-emocional-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"recarga_saldo": 0.005757559984640293, "fidelidade_resgate": 0.022905120476767567, "desconto_retencao": 0.02196069792497448, "plano_troca": 0.011529539636609352, "roaming_pacote": 0.14927932522729478, "conta_contestacao": 0.17102283127870427, "conta_debito_automatico_digital": 0.010897400717919874, "roaming_duvida": 0.30056479377303874, "internet_problema_conexao": 0.018328793227391733, "internet_consumo": 0.03765788649804405, "roaming_cobranca": 0.10173739426567986, "sem_correspondencia": 0.148358656988935}, "confidence": 0.30056479377303874, "input_tokens": 62, "latency_ms": 24.235489999995252} +{"id": "g0249-roaming_cobranca-emocional-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.18181655115699202, "roaming_cobranca": 0.031041604055789183, "desconto_retencao": 0.028830331302197615, "roaming_pacote": 0.015893010689014747, "seguranca_fraude": 0.20082483032238385, "roaming_duvida": 0.12043509089186008, "conta_debito_automatico_digital": 0.07922088487630331, "sem_correspondencia": 0.3419376967054592}, "confidence": 0.3419376967054592, "input_tokens": 60, "latency_ms": 18.09990399999606} +{"id": "g0249-roaming_cobranca-emocional-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.025685669459576208, "bonus_nao_recebido": 0.014953745299264047, "cadastro_atualizacao": 0.060548289679878596, "roaming_duvida": 0.03382854111662979, "conta_segunda_via": 0.036973151741496284, "internet_pacote_adicional": 0.14386673050578586, "roaming_cobranca": 0.027210058226281815, "vas_cancelamento": 0.010321769704754277, "roaming_pacote": 0.013933650935156978, "conta_contestacao": 0.1225850041744741, "internet_problema_conexao": 0.16609300417775794, "vas_contratacao": 0.014097291759582875, "conta_explicacao": 0.05443733846934877, "conta_vencimento": 0.006053651124345843, "seguranca_fraude": 0.08197984718469206, "sem_correspondencia": 0.18743225644097455}, "confidence": 0.18743225644097455, "input_tokens": 61, "latency_ms": 32.57776600000284} +{"id": "g0249-roaming_cobranca-emocional-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.05443201959133148, "conta_contestacao": 0.16189217567443848, "roaming_cobranca": 0.1999620944261551, "sem_correspondencia": 0.583713710308075}, "confidence": 0.583713710308075, "input_tokens": 70, "latency_ms": 15.032309999980953} +{"id": "g0249-roaming_cobranca-emocional-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.29067728952107674, "roaming_pacote": 0.010093409925279745, "roaming_cobranca": 0.021036064996729113, "sem_correspondencia": 0.6781932355569145}, "confidence": 0.6781932355569145, "input_tokens": 61, "latency_ms": 15.161016999996946} +{"id": "g0249-roaming_cobranca-emocional-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.06751126393608665, "roaming_duvida": 0.1963225337074677, "parceiros_ofertas": 0.05867317341725985, "roaming_cobranca": 0.14429334436098668, "conta_contestacao": 0.18294306499105303, "suporte_configuracao": 0.04066650699576694, "conta_explicacao": 0.10788127136938147, "sem_correspondencia": 0.20170884122199767}, "confidence": 0.20170884122199767, "input_tokens": 60, "latency_ms": 16.700095000004467} +{"id": "g0249-roaming_cobranca-emocional-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.021703364125421606, "conta_contestacao": 0.12112396097626574, "roaming_cobranca": 0.03705580498039904, "sem_correspondencia": 0.8201168699179137}, "confidence": 0.8201168699179137, "input_tokens": 57, "latency_ms": 14.816330999991578} +{"id": "g0249-roaming_cobranca-emocional-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 0.1312091929494136, "recarga_saldo": 0.0075924395524951125, "portabilidade": 0.02093307460372984, "suporte_sem_sinal": 0.11006975030435574, "bonus_nao_recebido": 0.057513824845483945, "roaming_cobranca": 0.15107956331678304, "roaming_pacote": 0.06824581236071757, "fidelidade_pontos": 0.02589949931707886, "roaming_duvida": 0.16809522886450104, "conta_vencimento": 0.018185972930301334, "beneficios_consulta": 0.08916387590738548, "sem_correspondencia": 0.15201176504775443}, "confidence": 0.16809522886450104, "input_tokens": 58, "latency_ms": 22.536639999998442} +{"id": "g0249-roaming_cobranca-emocional-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"cancelamento_linha": 0.023522014674619385, "cadastro_atualizacao": 0.04475959929673371, "roaming_pacote": 0.006711190816431896, "vas_cancelamento": 0.011576119310264263, "conta_vencimento": 0.010889954339338629, "roaming_duvida": 0.018468512910176548, "internet_pacote_adicional": 0.443307952706067, "plano_consulta": 0.05612022266239757, "roaming_cobranca": 0.012064554246684695, "suporte_sem_sinal": 0.061210224822544484, "conta_contestacao": 0.18125327606697664, "sem_correspondencia": 0.1301163781477652}, "confidence": 0.443307952706067, "input_tokens": 68, "latency_ms": 23.55097000000228} +{"id": "g0249-roaming_cobranca-emocional-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.025574349248027047, "conta_contestacao": 0.08967675402278831, "roaming_cobranca": 0.043145783888485785, "sem_correspondencia": 0.8416031128406989}, "confidence": 0.8416031128406989, "input_tokens": 59, "latency_ms": 14.862991000001102} +{"id": "g0249-roaming_cobranca-emocional-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.07090392872733461, "conta_contestacao": 0.4095100722863466, "roaming_cobranca": 0.1302247983778061, "sem_correspondencia": 0.3893612006085127}, "confidence": 0.4095100722863466, "input_tokens": 59, "latency_ms": 14.995376999991095} +{"id": "g0249-roaming_cobranca-emocional-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.3540511442499278, "roaming_pacote": 0.01337571819639101, "roaming_cobranca": 0.03364802164453276, "sem_correspondencia": 0.5989251159091484}, "confidence": 0.5989251159091484, "input_tokens": 58, "latency_ms": 14.78135799999336} +{"id": "g0250-roaming_cobranca-longo_contexto-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"marketplace_compra": 0.07512302343443904, "roaming_duvida": 0.23707060262184007, "suporte_sem_sinal": 0.09873121746717782, "plano_consulta": 0.02375673812849199, "conta_explicacao": 0.051622818122504105, "roaming_cobranca": 0.12263556464350933, "desconto_retencao": 0.007560316867546872, "parceiros_ofertas": 0.0182801438716129, "suporte_chip_esim": 0.004130844242244286, "conta_contestacao": 0.2308759809742262, "roaming_pacote": 0.042997477955984666, "sem_correspondencia": 0.08721527167042271}, "confidence": 0.23707060262184007, "input_tokens": 95, "latency_ms": 25.741854000017383} +{"id": "g0250-roaming_cobranca-longo_contexto-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.3177301036973313, "roaming_cobranca": 0.3262458194232854, "roaming_pacote": 0.23291516651086758, "sem_correspondencia": 0.1231089103685157}, "confidence": 0.3262458194232854, "input_tokens": 96, "latency_ms": 15.519871000009289} +{"id": "g0250-roaming_cobranca-longo_contexto-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 246, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.20548977113526343, "plano_troca": 0.009919157114855491, "reclamacao_atendimento": 0.2161738300611725, "recarga_nao_creditada": 0.007275063195876251, "conta_contestacao": 0.34526547574701805, "roaming_pacote": 0.030928809810315858, "roaming_cobranca": 0.08106556438993526, "sem_correspondencia": 0.10388232854556316}, "confidence": 0.34526547574701805, "input_tokens": 91, "latency_ms": 18.41475700001638} +{"id": "g0250-roaming_cobranca-longo_contexto-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.17299811493699035, "conta_contestacao": 0.21645657657704342, "roaming_duvida": 0.024736564537314983, "portabilidade": 0.010490587883189541, "cadastro_atualizacao": 0.045741498342506126, "roaming_pacote": 0.005303977973841192, "roaming_cobranca": 0.011708379690418822, "sem_correspondencia": 0.5125643000586956}, "confidence": 0.5125643000586956, "input_tokens": 82, "latency_ms": 18.66882199999509} +{"id": "g0250-roaming_cobranca-longo_contexto-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 237, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.07534983651201245, "roaming_duvida": 0.11120548301870162, "seguranca_fraude": 0.0637405345516828, "roaming_pacote": 0.13338330034592374, "reclamacao_atendimento": 0.09543379464390893, "internet_consumo": 0.10320946708663016, "conta_contestacao": 0.23865907437848422, "seguranca_perda_roubo": 0.02072362033297425, "conta_pagamento_confirmacao": 0.025863860143854472, "desconto_retencao": 0.0036977071672121115, "roaming_cobranca": 0.07599297068394424, "sem_correspondencia": 0.052740351134671015}, "confidence": 0.23865907437848422, "input_tokens": 92, "latency_ms": 26.717572999984895} +{"id": "g0250-roaming_cobranca-longo_contexto-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"suporte_chip_esim": 0.027543739833985646, "bonus_nao_recebido": 0.050234827208615336, "roaming_duvida": 0.07599862523379503, "fidelidade_resgate": 0.029166016184426543, "roaming_cobranca": 0.03892366888143739, "conta_contestacao": 0.42488395376347093, "roaming_pacote": 0.01724807699680185, "sem_correspondencia": 0.3360010918974673}, "confidence": 0.42488395376347093, "input_tokens": 75, "latency_ms": 18.333858999994845} +{"id": "g0250-roaming_cobranca-longo_contexto-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 214, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.3799804236750813, "parceiros_ofertas": 0.03697125779625451, "roaming_pacote": 0.058985770177891285, "internet_problema_conexao": 0.03031732531353876, "roaming_cobranca": 0.243022830615407, "roaming_duvida": 0.16724603433649796, "plano_troca": 0.010295790976148604, "sem_correspondencia": 0.07318056710918058}, "confidence": 0.3799804236750813, "input_tokens": 84, "latency_ms": 18.012730999998894} +{"id": "g0250-roaming_cobranca-longo_contexto-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.05784599405700294, "roaming_cobranca": 0.0353932725681567, "conta_debito_automatico_digital": 0.2174181024037194, "plano_consulta": 0.08553972175105776, "roaming_pacote": 0.01869244355632082, "recarga_nao_creditada": 0.006216640566392348, "conta_contestacao": 0.19807513007961833, "sem_correspondencia": 0.3808186950177317}, "confidence": 0.3808186950177317, "input_tokens": 74, "latency_ms": 18.153850000004468} +{"id": "g0250-roaming_cobranca-longo_contexto-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"suporte_configuracao": 0.03507831413273881, "recarga_saldo": 0.004040034129415613, "roaming_cobranca": 0.2754430545960805, "roaming_duvida": 0.11411585961682909, "roaming_pacote": 0.14762641881346045, "parceiros_ofertas": 0.02946764122678691, "conta_contestacao": 0.3302556960026616, "sem_correspondencia": 0.06397298148202707}, "confidence": 0.3302556960026616, "input_tokens": 88, "latency_ms": 18.087373000014395} +{"id": "g0250-roaming_cobranca-longo_contexto-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.4131018368875521, "fidelidade_pontos": 0.03847905108193599, "roaming_duvida": 0.023008526395812075, "bonus_nao_recebido": 0.03840348357098522, "suporte_configuracao": 0.030598769712097136, "internet_problema_conexao": 0.04435938062559742, "recarga_realizar": 0.004389597874374113, "roaming_cobranca": 0.015232116360257796, "internet_pacote_adicional": 0.020089951543119405, "troca_numero": 0.0013085655624069017, "recarga_nao_creditada": 0.009039376532970362, "cancelamento_linha": 0.004663676319209546, "roaming_pacote": 0.00796359189639284, "plano_nova_linha": 0.003921047641512948, "desconto_retencao": 0.006425943922796234, "sem_correspondencia": 0.3390150840729799}, "confidence": 0.4131018368875521, "input_tokens": 80, "latency_ms": 30.95974699999715} +{"id": "g0250-roaming_cobranca-longo_contexto-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"internet_problema_conexao": 0.013622079013311077, "plano_troca": 0.004565596257881619, "conta_pagamento_confirmacao": 0.07413997722289453, "internet_consumo": 0.0515886359715017, "vas_contratacao": 0.006671406788571747, "conta_contestacao": 0.24456798792202392, "vas_cancelamento": 0.0040181616275776055, "roaming_cobranca": 0.15391321882776407, "reclamacao_atendimento": 0.1378102950226924, "roaming_duvida": 0.13685714231428162, "seguranca_fraude": 0.026000317211473296, "recarga_realizar": 0.0017071373252858925, "conta_vencimento": 0.003753568246213728, "roaming_pacote": 0.04670790625367091, "conta_debito_automatico_digital": 0.014384010721569123, "sem_correspondencia": 0.07969255927328678}, "confidence": 0.24456798792202392, "input_tokens": 92, "latency_ms": 34.010641000008945} +{"id": "g0250-roaming_cobranca-longo_contexto-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.32963529965956434, "conta_contestacao": 0.2898071473048735, "roaming_pacote": 0.08044750423239554, "sem_correspondencia": 0.30011004880316666}, "confidence": 0.32963529965956434, "input_tokens": 73, "latency_ms": 15.134173000006967} +{"id": "g0252-cadastro_atualizacao-curto_neutro-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.010303191667927942, "portabilidade": 0.01806631095223725, "cadastro_atualizacao": 0.6091372268605325, "sem_correspondencia": 0.36249327051930236}, "confidence": 0.6091372268605325, "input_tokens": 32, "latency_ms": 14.904754000014009} +{"id": "g0252-cadastro_atualizacao-curto_neutro-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.21253421180183185, "portabilidade": 0.019428211535206324, "cancelamento_linha": 0.0059869143008046116, "sem_correspondencia": 0.7620506623621572}, "confidence": 0.7620506623621572, "input_tokens": 35, "latency_ms": 14.885163000002422} +{"id": "g0252-cadastro_atualizacao-curto_neutro-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.011292193316322056, "reclamacao_atendimento": 0.03939389890680627, "beneficios_consulta": 0.1933118442565767, "cadastro_atualizacao": 0.2445974251079777, "conta_explicacao": 0.04290468333652526, "cancelamento_linha": 0.016103593962526943, "portabilidade": 0.028054673799502498, "sem_correspondencia": 0.4243416873137626}, "confidence": 0.4243416873137626, "input_tokens": 30, "latency_ms": 16.15468299999634} +{"id": "g0252-cadastro_atualizacao-curto_neutro-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_pontos": 0.19776332350760234, "portabilidade": 0.009807884679444295, "plano_troca": 0.012084104103850055, "conta_segunda_via": 0.02417184967896177, "vas_contratacao": 0.011362294650596155, "suporte_chip_esim": 0.01741223034810429, "fidelidade_resgate": 0.0377469397553984, "cancelamento_linha": 0.0028803972487146073, "reclamacao_atendimento": 0.028119226878342368, "roaming_cobranca": 0.0037818155198612036, "seguranca_perda_roubo": 0.013662302847492086, "marketplace_compra": 0.04443130635968693, "cadastro_atualizacao": 0.4098435038563188, "recarga_saldo": 0.005525289095670047, "troca_numero": 0.008953994127520369, "sem_correspondencia": 0.17245353734243632}, "confidence": 0.4098435038563188, "input_tokens": 31, "latency_ms": 28.849809000007554} +{"id": "g0252-cadastro_atualizacao-curto_neutro-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.02172228147306823, "vas_consulta": 0.1706880787612204, "fidelidade_resgate": 0.02101512451292085, "bonus_nao_recebido": 0.01545727820391177, "cadastro_atualizacao": 0.0983741139902218, "troca_numero": 0.0691502694179319, "portabilidade": 0.024170436100124024, "sem_correspondencia": 0.579422417540601}, "confidence": 0.579422417540601, "input_tokens": 29, "latency_ms": 16.74441299999785} +{"id": "g0252-cadastro_atualizacao-curto_neutro-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.021319743464251216, "cancelamento_linha": 0.014666804262748776, "cadastro_atualizacao": 0.1721989381072934, "sem_correspondencia": 0.7918145141657066}, "confidence": 0.7918145141657066, "input_tokens": 29, "latency_ms": 15.585596999983409} +{"id": "g0252-cadastro_atualizacao-curto_neutro-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_realizar": 0.01790943069584548, "plano_troca": 0.0357082240021236, "cadastro_atualizacao": 0.4067040424273583, "portabilidade": 0.019894455230959732, "roaming_cobranca": 0.00719410787411096, "cancelamento_linha": 0.00693310986137812, "parceiros_ofertas": 0.1330641721856187, "conta_segunda_via": 0.04230281815250252, "desconto_retencao": 0.028884742442367144, "roaming_duvida": 0.012373845240640011, "seguranca_perda_roubo": 0.028717938854526875, "vas_cancelamento": 0.005898571665302968, "troca_numero": 0.00802187477658737, "marketplace_compra": 0.023677038392016094, "internet_consumo": 0.0490314892175223, "sem_correspondencia": 0.1736841389811398}, "confidence": 0.4067040424273583, "input_tokens": 33, "latency_ms": 28.43460399998321} +{"id": "g0252-cadastro_atualizacao-curto_neutro-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.002334194735154217, "conta_explicacao": 0.027543406186120976, "beneficios_consulta": 0.11960182695697444, "portabilidade": 0.008384033243101665, "cancelamento_linha": 0.006736853452888467, "vas_cancelamento": 0.003933750651535458, "bonus_nao_recebido": 0.016127985305131876, "negociacao_divida": 0.009261041002058497, "cadastro_atualizacao": 0.4941803940731519, "fidelidade_pontos": 0.05747995725964601, "plano_nova_linha": 0.032865781947883484, "conta_segunda_via": 0.029227552028462833, "seguranca_perda_roubo": 0.03162149785320516, "roaming_duvida": 0.008908421819627359, "desconto_retencao": 0.00992566439329055, "sem_correspondencia": 0.1418676390917671}, "confidence": 0.4941803940731519, "input_tokens": 31, "latency_ms": 29.807749000013928} +{"id": "g0252-cadastro_atualizacao-curto_neutro-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.056995234958862995, "cancelamento_linha": 0.01995988175302832, "cadastro_atualizacao": 0.22404548358883347, "sem_correspondencia": 0.6989993996992752}, "confidence": 0.6989993996992752, "input_tokens": 30, "latency_ms": 15.037554999992153} +{"id": "g0252-cadastro_atualizacao-curto_neutro-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.012717307194273967, "portabilidade": 0.015464976204357887, "cadastro_atualizacao": 0.19593490064219585, "sem_correspondencia": 0.7758828159591723}, "confidence": 0.7758828159591723, "input_tokens": 31, "latency_ms": 15.086147999994637} +{"id": "g0252-cadastro_atualizacao-curto_neutro-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.007341900029437662, "cadastro_atualizacao": 0.6436911518625885, "portabilidade": 0.012282313201337292, "vas_cancelamento": 0.009350536882689118, "roaming_duvida": 0.013964213705442109, "cancelamento_linha": 0.01822111669912339, "negociacao_divida": 0.010452798076098503, "sem_correspondencia": 0.28469596954328336}, "confidence": 0.6436911518625885, "input_tokens": 28, "latency_ms": 15.576259999988906} +{"id": "g0252-cadastro_atualizacao-curto_neutro-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"cancelamento_linha": 0.038903476205143755, "portabilidade": 0.023282507903965997, "cadastro_atualizacao": 0.11260883581347977, "marketplace_compra": 0.09754411292522283, "internet_problema_conexao": 0.03559756065984883, "vas_cancelamento": 0.01969992810327524, "troca_numero": 0.04680277127113375, "conta_pagamento_confirmacao": 0.02349415094638318, "recarga_nao_creditada": 0.002332355920361478, "internet_pacote_adicional": 0.26686037970168575, "parceiros_ofertas": 0.11725921227233076, "sem_correspondencia": 0.21561470827716867}, "confidence": 0.26686037970168575, "input_tokens": 29, "latency_ms": 21.30625300000588} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"marketplace_compra": 0.07419654607783033, "conta_segunda_via": 0.0395571210585904, "internet_pacote_adicional": 0.1965435264721738, "suporte_chip_esim": 0.022118292393590748, "portabilidade": 0.011792085875371955, "cadastro_atualizacao": 0.43720465196130776, "troca_numero": 0.013108492618313526, "cancelamento_linha": 0.0026823731174031866, "conta_contestacao": 0.023522702599161657, "suporte_configuracao": 0.054160180562862086, "bonus_nao_recebido": 0.004754042176523034, "sem_correspondencia": 0.12035998508687155}, "confidence": 0.43720465196130776, "input_tokens": 66, "latency_ms": 24.123120000012932} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.09004195733440037, "cadastro_atualizacao": 0.340592084570549, "troca_numero": 0.008757369547928188, "portabilidade": 0.019181331521368285, "internet_consumo": 0.02077050310164898, "cancelamento_linha": 0.0049016806045926705, "vas_cancelamento": 0.005677241802937509, "sem_correspondencia": 0.510077831516575}, "confidence": 0.510077831516575, "input_tokens": 56, "latency_ms": 16.830241999997497} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_explicacao": 0.043443732307545585, "portabilidade": 0.072345592654252, "plano_troca": 0.05444275630895368, "troca_numero": 0.014748653513717982, "cadastro_atualizacao": 0.5897541688875393, "suporte_chip_esim": 0.012168787516127055, "cancelamento_linha": 0.0062088980830978914, "sem_correspondencia": 0.20688741072876657}, "confidence": 0.5897541688875393, "input_tokens": 56, "latency_ms": 16.921938000024284} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.004977883157048131, "portabilidade": 0.004479477979854406, "troca_numero": 0.2627909701230833, "desconto_retencao": 0.005502806346779873, "atendimento_humano": 0.04526878758463897, "internet_consumo": 0.013853136968519182, "cadastro_atualizacao": 0.28973641128133504, "conta_contestacao": 0.03166504482433066, "cancelamento_linha": 0.001252018110766467, "fidelidade_pontos": 0.08181576932025643, "seguranca_fraude": 0.07815112685706833, "reclamacao_atendimento": 0.030978932053478597, "roaming_cobranca": 0.0018641303203514124, "beneficios_consulta": 0.05509492590740544, "fidelidade_resgate": 0.016466153294856747, "sem_correspondencia": 0.07610242587022704}, "confidence": 0.28973641128133504, "input_tokens": 54, "latency_ms": 29.17951999998536} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.3495266039409274, "plano_nova_linha": 0.014988086688440604, "vas_cancelamento": 0.005752275533152304, "cancelamento_linha": 0.0036040876425563403, "seguranca_perda_roubo": 0.03355648645026427, "vas_consulta": 0.23924356013840115, "seguranca_fraude": 0.0464470745732565, "conta_pagamento_confirmacao": 0.04420380167731373, "portabilidade": 0.013021289929370707, "marketplace_pedido": 0.022237002212751825, "troca_numero": 0.008010197201451692, "recarga_saldo": 0.00364367234330352, "conta_contestacao": 0.05913251841596799, "fidelidade_pontos": 0.019070160960399127, "negociacao_divida": 0.0072454384315784725, "sem_correspondencia": 0.13031774386086442}, "confidence": 0.3495266039409274, "input_tokens": 61, "latency_ms": 31.139921000004733} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.007569219306885268, "portabilidade": 0.016962643388906316, "conta_explicacao": 0.03450532936737011, "negociacao_divida": 0.008418615746701488, "troca_numero": 0.008725432512470179, "conta_debito_automatico_digital": 0.008571246475250876, "conta_pagamento_confirmacao": 0.02580603535378005, "seguranca_perda_roubo": 0.01720655117860595, "desconto_retencao": 0.014611976873552868, "cadastro_atualizacao": 0.4346851027467804, "parceiros_ofertas": 0.12341029706419344, "sem_correspondencia": 0.29952754998550307}, "confidence": 0.4346851027467804, "input_tokens": 56, "latency_ms": 24.08367099999964} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.016238341848998097, "vas_contratacao": 0.026095674632757956, "cancelamento_linha": 0.004003871414987091, "portabilidade": 0.28390671118295646, "conta_explicacao": 0.15347772046961664, "atendimento_humano": 0.0293157859113752, "recarga_realizar": 0.0066511843594797265, "suporte_configuracao": 0.015037312858578126, "conta_contestacao": 0.11645686412824909, "seguranca_fraude": 0.06263704138734846, "beneficios_consulta": 0.08744523328246216, "desconto_retencao": 0.008848832392685848, "plano_nova_linha": 0.027254608772206892, "parceiros_ofertas": 0.045368073715861525, "bonus_nao_recebido": 0.00762951641701749, "sem_correspondencia": 0.10963322722541925}, "confidence": 0.28390671118295646, "input_tokens": 52, "latency_ms": 29.074065000003202} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.011770650577734111, "cancelamento_linha": 0.002629606456882367, "conta_pagamento_confirmacao": 0.010673125036480343, "portabilidade": 0.009081139819146601, "cadastro_atualizacao": 0.42073562494135447, "troca_numero": 0.3412018341932706, "plano_troca": 0.026633750514783058, "sem_correspondencia": 0.17727426846034847}, "confidence": 0.42073562494135447, "input_tokens": 56, "latency_ms": 17.14092800000344} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_religacao": 0.015196491719251358, "cadastro_atualizacao": 0.34282554744467053, "cancelamento_linha": 0.003999001061498701, "fidelidade_pontos": 0.07179773923213627, "seguranca_fraude": 0.07314176442788502, "conta_pagamento_confirmacao": 0.02845984453363573, "vas_consulta": 0.10657915954393264, "portabilidade": 0.016279042502430792, "internet_consumo": 0.02742410575046123, "internet_pacote_adicional": 0.03518005246876976, "negociacao_divida": 0.008951138178007865, "recarga_realizar": 0.0045075986707755695, "parceiros_ofertas": 0.038140909606436374, "conta_contestacao": 0.02990977414941792, "troca_numero": 0.011382586836866533, "sem_correspondencia": 0.18622524387382375}, "confidence": 0.34282554744467053, "input_tokens": 53, "latency_ms": 29.683718000001136} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.0520319502770294, "cancelamento_linha": 0.010463760458553666, "conta_segunda_via": 0.1608994339599153, "portabilidade": 0.34235448378525035, "internet_problema_conexao": 0.024186239164586645, "suporte_sem_sinal": 0.10121657916156698, "seguranca_fraude": 0.1862212012364414, "sem_correspondencia": 0.12262635195665629}, "confidence": 0.34235448378525035, "input_tokens": 50, "latency_ms": 17.240726000011364} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.01642829930941872, "troca_numero": 0.0063986312836357626, "cadastro_atualizacao": 0.42496299901963397, "vas_cancelamento": 0.005315194391888359, "reclamacao_atendimento": 0.1299774651601071, "cancelamento_linha": 0.004255867579042418, "portabilidade": 0.00905438422804469, "suporte_configuracao": 0.042454257765614456, "negociacao_religacao": 0.004997305124988053, "recarga_realizar": 0.005083760265572966, "recarga_nao_creditada": 0.005176067371577275, "sem_correspondencia": 0.3458957685004762}, "confidence": 0.42496299901963397, "input_tokens": 58, "latency_ms": 23.23664799999392} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.004956253106657677, "conta_contestacao": 0.06351288855865352, "cancelamento_linha": 0.0034109615521497856, "conta_pagamento_confirmacao": 0.01926196276404557, "conta_debito_automatico_digital": 0.00751474324835851, "internet_consumo": 0.0286570457368935, "reclamacao_atendimento": 0.11690120596970842, "cadastro_atualizacao": 0.2579723177821292, "troca_numero": 0.022465239158944907, "roaming_duvida": 0.027753092912404874, "portabilidade": 0.00972669805514945, "sem_correspondencia": 0.4378675911549046}, "confidence": 0.4378675911549046, "input_tokens": 58, "latency_ms": 24.045431999979883} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.7758202437237336, "vas_contratacao": 0.01860408413891829, "portabilidade": 0.014558053545756788, "vas_cancelamento": 0.004521749262415176, "recarga_nao_creditada": 0.0024176409102725986, "cancelamento_linha": 0.004393922902826102, "troca_numero": 0.012578113783564946, "sem_correspondencia": 0.16710619173251257}, "confidence": 0.7758202437237336, "input_tokens": 38, "latency_ms": 16.133989999985943} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.22634042856176464, "cancelamento_linha": 0.038866342377931545, "portabilidade": 0.12510844272805927, "sem_correspondencia": 0.6096847863322445}, "confidence": 0.6096847863322445, "input_tokens": 39, "latency_ms": 14.695313000004262} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.006175847285739402, "cancelamento_linha": 0.0022907529593269122, "atendimento_humano": 0.08389411903777817, "negociacao_religacao": 0.004381631054741095, "vas_consulta": 0.025931652750051905, "troca_numero": 0.0022498727875639645, "beneficios_consulta": 0.06275361804112763, "portabilidade": 0.011466123214423736, "cadastro_atualizacao": 0.4807842395116809, "roaming_duvida": 0.005490466045289965, "seguranca_fraude": 0.032737564440354174, "suporte_chip_esim": 0.006387272877934898, "roaming_cobranca": 0.003983724414298955, "conta_pagamento_confirmacao": 0.016653498708367458, "conta_debito_automatico_digital": 0.011700241878233989, "sem_correspondencia": 0.24311937499308683}, "confidence": 0.4807842395116809, "input_tokens": 35, "latency_ms": 30.018127999994704} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.11194657570851316, "portabilidade": 0.011788384096007184, "negociacao_religacao": 0.009280404106230862, "seguranca_perda_roubo": 0.041447196290889, "suporte_configuracao": 0.09733631493586777, "fidelidade_resgate": 0.01670171698411555, "vas_contratacao": 0.01623993744779358, "cancelamento_linha": 0.007175184809708173, "plano_consulta": 0.07625011379539538, "vas_cancelamento": 0.005054372844929159, "conta_contestacao": 0.0309539941217182, "conta_vencimento": 0.010464133728877147, "troca_numero": 0.02310227051457199, "conta_pagamento_confirmacao": 0.018020961492390714, "cadastro_atualizacao": 0.2588955172394722, "sem_correspondencia": 0.26534292188351993}, "confidence": 0.26534292188351993, "input_tokens": 40, "latency_ms": 28.429340000002412} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.00845613391636906, "beneficios_consulta": 0.08319601272017786, "troca_numero": 0.0064135356778735435, "bonus_nao_recebido": 0.009015489089023698, "fidelidade_pontos": 0.06641820552517747, "cadastro_atualizacao": 0.4613185857908711, "seguranca_perda_roubo": 0.03567352403392839, "conta_segunda_via": 0.03764557365098219, "portabilidade": 0.014893486308162276, "negociacao_divida": 0.007509353646985169, "suporte_configuracao": 0.03100703694209956, "sem_correspondencia": 0.2384530626983497}, "confidence": 0.4613185857908711, "input_tokens": 38, "latency_ms": 23.19201900002099} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"cadastro_atualizacao": 0.3520884224029454, "recarga_realizar": 0.006197827882594029, "internet_pacote_adicional": 0.38266956895280063, "portabilidade": 0.009884212189084413, "troca_numero": 0.009456592633986363, "conta_debito_automatico_digital": 0.0031886345315459987, "cancelamento_linha": 0.00251978007731908, "sem_correspondencia": 0.23399496132972408}, "confidence": 0.38266956895280063, "input_tokens": 33, "latency_ms": 16.21404800002324} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.24851698678567113, "recarga_saldo": 0.008507681419914868, "portabilidade": 0.03729315251447778, "desconto_retencao": 0.03197537118097857, "suporte_configuracao": 0.028533305252838998, "troca_numero": 0.010855821396038235, "parceiros_ofertas": 0.059517259299049295, "cancelamento_linha": 0.014459002410748139, "conta_segunda_via": 0.11588390635606644, "marketplace_compra": 0.03939249151747407, "suporte_chip_esim": 0.028529455165161352, "negociacao_religacao": 0.03065338108511212, "vas_contratacao": 0.0236160038183333, "conta_contestacao": 0.052509794251919865, "conta_explicacao": 0.045334445265476725, "sem_correspondencia": 0.22442194228073908}, "confidence": 0.24851698678567113, "input_tokens": 36, "latency_ms": 29.834198999992623} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.008972635388227233, "vas_consulta": 0.11509662732602298, "recarga_realizar": 0.006121219530221779, "cadastro_atualizacao": 0.4809540454187192, "roaming_pacote": 0.007635979358619319, "portabilidade": 0.015855137074189993, "troca_numero": 0.0054013006691669505, "sem_correspondencia": 0.3599630552348325}, "confidence": 0.4809540454187192, "input_tokens": 33, "latency_ms": 15.62640200000942} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.02487750366243043, "troca_numero": 0.04844865241534982, "cadastro_atualizacao": 0.2707978598409876, "cancelamento_linha": 0.003915304048235994, "seguranca_fraude": 0.07172045362432156, "portabilidade": 0.01656844911531989, "fidelidade_pontos": 0.02150593922339426, "sem_correspondencia": 0.5421658380699604}, "confidence": 0.5421658380699604, "input_tokens": 29, "latency_ms": 15.6517830000098} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"vas_consulta": 0.1510353749130175, "parceiros_ofertas": 0.06987674088620588, "troca_numero": 0.007700777476873029, "suporte_sem_sinal": 0.0753749715790606, "cadastro_atualizacao": 0.38500823239831133, "reclamacao_atendimento": 0.026454999313624546, "internet_consumo": 0.05559284105642763, "portabilidade": 0.015144360900521838, "marketplace_compra": 0.03214299443976744, "roaming_pacote": 0.004067272587767373, "cancelamento_linha": 0.004318922943128697, "sem_correspondencia": 0.17328251150529414}, "confidence": 0.38500823239831133, "input_tokens": 32, "latency_ms": 21.155472999993208} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.04923388288566645, "bonus_nao_recebido": 0.01961641915714116, "conta_explicacao": 0.04885271118800773, "cadastro_atualizacao": 0.09367997804760965, "portabilidade": 0.07861178996247366, "cancelamento_linha": 0.44285296733896484, "troca_numero": 0.017981221631449138, "sem_correspondencia": 0.24917102978868738}, "confidence": 0.44285296733896484, "input_tokens": 33, "latency_ms": 15.689731999998457} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"roaming_duvida": 0.009775279408001433, "cancelamento_linha": 0.002462301019533365, "cadastro_atualizacao": 0.8652751359706861, "portabilidade": 0.010638154540291718, "troca_numero": 0.004406199422432921, "plano_nova_linha": 0.005425716978199459, "internet_consumo": 0.020109475366794964, "sem_correspondencia": 0.08190773729406013}, "confidence": 0.8652751359706861, "input_tokens": 38, "latency_ms": 15.50356499998884} +{"id": "g0259-portabilidade-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.034327445863062814, "troca_numero": 0.34546964568266264, "cadastro_atualizacao": 0.10247800403135296, "sem_correspondencia": 0.5177249044229216}, "confidence": 0.5177249044229216, "input_tokens": 37, "latency_ms": 14.777371000008088} +{"id": "g0259-portabilidade-curto_neutro-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.1495364741465405, "portabilidade": 0.033042762120787404, "vas_cancelamento": 0.011768309289884668, "fidelidade_resgate": 0.029482217230999683, "marketplace_compra": 0.07733023839695156, "negociacao_religacao": 0.012162707632754859, "roaming_cobranca": 0.00888933046823991, "cadastro_atualizacao": 0.11532416087273359, "troca_numero": 0.21449643173724012, "internet_problema_conexao": 0.036424781787909734, "cancelamento_linha": 0.014958876977126329, "sem_correspondencia": 0.2965837093388316}, "confidence": 0.2965837093388316, "input_tokens": 32, "latency_ms": 21.34984699998199} +{"id": "g0259-portabilidade-curto_neutro-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.04484482392504515, "portabilidade": 0.027983853496523645, "cancelamento_linha": 0.009210863731835054, "negociacao_religacao": 0.011863726008466852, "recarga_saldo": 0.0035405303257246778, "conta_debito_automatico_digital": 0.013681760921086467, "cadastro_atualizacao": 0.04848144136799281, "sem_correspondencia": 0.8403930002233253}, "confidence": 0.8403930002233253, "input_tokens": 35, "latency_ms": 15.96126300000833} +{"id": "g0259-portabilidade-curto_neutro-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"desconto_retencao": 0.021576239420440277, "internet_problema_conexao": 0.01502424671699367, "cancelamento_linha": 0.002400351317672385, "troca_numero": 0.11300043113189603, "vas_cancelamento": 0.0015513869276230973, "atendimento_humano": 0.0377841272126447, "cadastro_atualizacao": 0.04429419829544614, "conta_vencimento": 0.003226119374102348, "seguranca_fraude": 0.027128635280018534, "portabilidade": 0.6134477501700468, "recarga_realizar": 0.002388034111668726, "sem_correspondencia": 0.11817848004144725}, "confidence": 0.6134477501700468, "input_tokens": 32, "latency_ms": 21.32707100000175} +{"id": "g0259-portabilidade-curto_neutro-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.06209170573020124, "cancelamento_linha": 0.01758238522970348, "cadastro_atualizacao": 0.11675258220039011, "sem_correspondencia": 0.8035733268397052}, "confidence": 0.8035733268397052, "input_tokens": 34, "latency_ms": 14.826894999998785} +{"id": "g0259-portabilidade-curto_neutro-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"roaming_pacote": 0.01892549924152158, "parceiros_ofertas": 0.16927067998525008, "cadastro_atualizacao": 0.13407295992252588, "conta_segunda_via": 0.04895338434336105, "internet_problema_conexao": 0.03429598374029988, "desconto_retencao": 0.023679424165485144, "seguranca_fraude": 0.0743078145172738, "reclamacao_atendimento": 0.05930069111027081, "cancelamento_linha": 0.0042680334458799415, "portabilidade": 0.22756530429260918, "troca_numero": 0.02910732302482174, "sem_correspondencia": 0.1762529022107009}, "confidence": 0.22756530429260918, "input_tokens": 33, "latency_ms": 21.69903499998327} +{"id": "g0259-portabilidade-curto_neutro-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.5443816879908022, "suporte_sem_sinal": 0.09799832283609294, "cadastro_atualizacao": 0.07386216655402654, "desconto_retencao": 0.029824527522156283, "portabilidade": 0.03429314556412058, "cancelamento_linha": 0.0034921807871177097, "roaming_pacote": 0.006195504330855174, "seguranca_perda_roubo": 0.01676343411848598, "roaming_duvida": 0.02118581385642604, "atendimento_humano": 0.038974360339343574, "beneficios_consulta": 0.07106337080312496, "sem_correspondencia": 0.06196548529744797}, "confidence": 0.5443816879908022, "input_tokens": 34, "latency_ms": 21.770382999989124} +{"id": "g0259-portabilidade-curto_neutro-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 0.004474863403223778, "conta_debito_automatico_digital": 0.007417883712748009, "reclamacao_atendimento": 0.00990230402341928, "troca_numero": 0.0013244800482389702, "cancelamento_linha": 0.001360185907957794, "marketplace_compra": 0.00980539339041918, "portabilidade": 0.693700074099691, "atendimento_humano": 0.030215486838389035, "fidelidade_pontos": 0.044317170910522896, "vas_consulta": 0.03944292286029574, "fidelidade_resgate": 0.003666352009440007, "cadastro_atualizacao": 0.020467022402902216, "suporte_sem_sinal": 0.03955836588118007, "plano_consulta": 0.02269462865136678, "suporte_chip_esim": 0.0032208403523695975, "sem_correspondencia": 0.06843202550783563}, "confidence": 0.693700074099691, "input_tokens": 31, "latency_ms": 29.95950499999367} +{"id": "g0259-portabilidade-curto_neutro-08-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0336534298884847, "cadastro_atualizacao": 0.10610840977486052, "portabilidade": 0.08088563201832104, "sem_correspondencia": 0.7793525283183338}, "confidence": 0.7793525283183338, "input_tokens": 37, "latency_ms": 15.072590000016817} +{"id": "g0259-portabilidade-curto_neutro-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.17458824406871004, "plano_troca": 0.038559800978754624, "portabilidade": 0.08201281535409355, "cadastro_atualizacao": 0.11715534056640835, "vas_cancelamento": 0.006619168291353427, "suporte_chip_esim": 0.03504700132070572, "seguranca_perda_roubo": 0.03942002264270506, "cancelamento_linha": 0.008576850207130187, "marketplace_compra": 0.036431445823250204, "troca_numero": 0.14815331650540892, "marketplace_pedido": 0.05556833614668957, "sem_correspondencia": 0.25786765809479034}, "confidence": 0.25786765809479034, "input_tokens": 36, "latency_ms": 22.535107000010157} +{"id": "g0259-portabilidade-curto_neutro-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.6201811783409676, "cadastro_atualizacao": 0.07245609622506044, "cancelamento_linha": 0.007244708195421753, "sem_correspondencia": 0.30011801723855014}, "confidence": 0.6201811783409676, "input_tokens": 33, "latency_ms": 14.855416000017385} +{"id": "g0259-portabilidade-curto_neutro-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.06456451105966324, "recarga_realizar": 0.006355505424820808, "desconto_retencao": 0.023554325059886416, "vas_cancelamento": 0.012171907327749008, "cadastro_atualizacao": 0.09037845564935644, "portabilidade": 0.6213309753288869, "cancelamento_linha": 0.008459731920697294, "sem_correspondencia": 0.17318458822893987}, "confidence": 0.6213309753288869, "input_tokens": 34, "latency_ms": 15.376782999993566} +{"id": "g0262-portabilidade-regionalismo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.1120707921800327, "seguranca_fraude": 0.02484146708631947, "cancelamento_linha": 0.00226266753524946, "troca_numero": 0.5621297397422051, "conta_contestacao": 0.04762624608845476, "recarga_nao_creditada": 0.002160600401148529, "suporte_configuracao": 0.018888935574278964, "negociacao_divida": 0.00796519038988988, "suporte_sem_sinal": 0.062048111529880025, "portabilidade": 0.05514212734976823, "bonus_nao_recebido": 0.0051419972789282726, "roaming_pacote": 0.003942161825094999, "vas_cancelamento": 0.0043758456890703006, "vas_contratacao": 0.010338355856903902, "reclamacao_atendimento": 0.025995874952962707, "sem_correspondencia": 0.05506988651981268}, "confidence": 0.5621297397422051, "input_tokens": 39, "latency_ms": 29.473334999977396} +{"id": "g0262-portabilidade-regionalismo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_cobranca": 0.007880783617829578, "suporte_configuracao": 0.12270184572031206, "portabilidade": 0.050139076867683575, "troca_numero": 0.39570969232625414, "cadastro_atualizacao": 0.08279070235009109, "suporte_chip_esim": 0.03437558924488093, "cancelamento_linha": 0.03272895505820693, "sem_correspondencia": 0.2736733548147417}, "confidence": 0.39570969232625414, "input_tokens": 55, "latency_ms": 16.53415600000585} +{"id": "g0262-portabilidade-regionalismo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.004620987190749407, "internet_pacote_adicional": 0.2223046518277063, "internet_problema_conexao": 0.021492545492391442, "recarga_nao_creditada": 0.0028844206911749783, "roaming_pacote": 0.0035796893448154948, "vas_consulta": 0.16263251710907747, "troca_numero": 0.1466729406456386, "fidelidade_resgate": 0.009307969764639245, "parceiros_ofertas": 0.0557313846345147, "conta_contestacao": 0.040211358917717065, "cadastro_atualizacao": 0.1070668594712475, "conta_explicacao": 0.02617053055849827, "plano_nova_linha": 0.016520314634027547, "cancelamento_linha": 0.003281654466499512, "portabilidade": 0.03599369681785526, "sem_correspondencia": 0.14152847843344718}, "confidence": 0.2223046518277063, "input_tokens": 48, "latency_ms": 27.89791400002173} +{"id": "g0262-portabilidade-regionalismo-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.1836950587179731, "cadastro_atualizacao": 0.13283684540454194, "cancelamento_linha": 0.014923938202580013, "sem_correspondencia": 0.6685441576749049}, "confidence": 0.6685441576749049, "input_tokens": 48, "latency_ms": 14.785993999993252} +{"id": "g0262-portabilidade-regionalismo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.14683000329732188, "cancelamento_linha": 0.0016333441721194785, "recarga_realizar": 0.002574647005756319, "troca_numero": 0.06282618464856214, "conta_contestacao": 0.028901414131496307, "plano_nova_linha": 0.013519838071451427, "portabilidade": 0.2678522392152527, "parceiros_ofertas": 0.07803608257268416, "fidelidade_pontos": 0.0398837801008631, "suporte_sem_sinal": 0.07641088747286298, "vas_consulta": 0.168448592447145, "sem_correspondencia": 0.11308298686448452}, "confidence": 0.2678522392152527, "input_tokens": 42, "latency_ms": 21.367050999998582} +{"id": "g0262-portabilidade-regionalismo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.21497384354394208, "cadastro_atualizacao": 0.13489637180853997, "portabilidade": 0.15739432446343674, "sem_correspondencia": 0.4927354601840812}, "confidence": 0.4927354601840812, "input_tokens": 46, "latency_ms": 14.883848000010858} +{"id": "g0262-portabilidade-regionalismo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.1318200836466259, "cancelamento_linha": 0.019586488750476305, "portabilidade": 0.08282364221530886, "sem_correspondencia": 0.7657697853875889}, "confidence": 0.7657697853875889, "input_tokens": 40, "latency_ms": 14.598164000005909} +{"id": "g0262-portabilidade-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["plano_nova_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.013542587761662905, "suporte_chip_esim": 0.024410854831810793, "conta_contestacao": 0.034506667132203774, "seguranca_perda_roubo": 0.008149307156662353, "negociacao_religacao": 0.006830300616046828, "roaming_cobranca": 0.0033104940986827015, "troca_numero": 0.5836279942087476, "conta_explicacao": 0.023848449622549284, "reclamacao_atendimento": 0.018683116735139404, "marketplace_pedido": 0.034918684235952034, "cadastro_atualizacao": 0.1408845473103983, "sem_correspondencia": 0.10728699629014407}, "confidence": 0.5836279942087476, "input_tokens": 48, "latency_ms": 22.921958000011955} +{"id": "g0262-portabilidade-regionalismo-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.04243844965912806, "troca_numero": 0.2946770342820381, "suporte_chip_esim": 0.008403863258951759, "roaming_pacote": 0.004043825644460848, "conta_vencimento": 0.004707576017913944, "suporte_sem_sinal": 0.09735659265793091, "cancelamento_linha": 0.005984760197492317, "bonus_nao_recebido": 0.008766722385176841, "internet_consumo": 0.028911299628530913, "reclamacao_atendimento": 0.037787238217652695, "cadastro_atualizacao": 0.0882966712847269, "vas_consulta": 0.0808761757504276, "plano_consulta": 0.1267656153103339, "recarga_realizar": 0.003071452881859403, "portabilidade": 0.03159255696971786, "sem_correspondencia": 0.13632016585365792}, "confidence": 0.2946770342820381, "input_tokens": 41, "latency_ms": 29.09825200001137} +{"id": "g0262-portabilidade-regionalismo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"reclamacao_atendimento": 0.057901046680345014, "internet_consumo": 0.029223531254950794, "cadastro_atualizacao": 0.10558927649199645, "conta_pagamento_confirmacao": 0.027321766726026316, "troca_numero": 0.42718824151092627, "portabilidade": 0.10383557363425792, "desconto_retencao": 0.006034546403282121, "conta_debito_automatico_digital": 0.003067062873415437, "cancelamento_linha": 0.003991993367224561, "parceiros_ofertas": 0.07444914846396904, "plano_nova_linha": 0.04351850469700087, "sem_correspondencia": 0.11787930789660521}, "confidence": 0.42718824151092627, "input_tokens": 52, "latency_ms": 23.40703999999505} +{"id": "g0262-portabilidade-regionalismo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.01974430921704441, "portabilidade": 0.5640282192461626, "cadastro_atualizacao": 0.12436771740301654, "sem_correspondencia": 0.2918597541337764}, "confidence": 0.5640282192461626, "input_tokens": 41, "latency_ms": 14.570732999999336} +{"id": "g0265-portabilidade-indireto_multiplo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 164, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.10444454693131824, "cadastro_atualizacao": 0.15224259864922465, "cancelamento_linha": 0.14661082406921946, "sem_correspondencia": 0.5967020303502376}, "confidence": 0.5967020303502376, "input_tokens": 69, "latency_ms": 14.844912999990356} +{"id": "g0265-portabilidade-indireto_multiplo-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"portabilidade": 0.03023053473231299, "troca_numero": 0.0525782914979104, "recarga_saldo": 0.0027424908582483606, "conta_vencimento": 0.00363802787008871, "plano_consulta": 0.1531887274432361, "cadastro_atualizacao": 0.05440226449306371, "parceiros_ofertas": 0.15728328360695704, "fidelidade_resgate": 0.01844649474854871, "cancelamento_linha": 0.0024894363003312198, "seguranca_perda_roubo": 0.024939070679916783, "beneficios_consulta": 0.13226210193712223, "reclamacao_atendimento": 0.05883464117257241, "conta_contestacao": 0.03095770398168431, "suporte_sem_sinal": 0.14937355316368328, "bonus_nao_recebido": 0.006583861380393714, "sem_correspondencia": 0.12204951613393}, "confidence": 0.15728328360695704, "input_tokens": 41, "latency_ms": 28.405122999998866} +{"id": "g0265-portabilidade-indireto_multiplo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_segunda_via": 0.014446965264025982, "plano_consulta": 0.08254676968856915, "bonus_nao_recebido": 0.00991965726569662, "suporte_sem_sinal": 0.023774396373512634, "recarga_saldo": 0.011381379206771161, "cadastro_atualizacao": 0.05361750664505984, "troca_numero": 0.280590233181801, "portabilidade": 0.07081938459126007, "beneficios_consulta": 0.06836913452833421, "cancelamento_linha": 0.012944386202040649, "marketplace_pedido": 0.011727593713563562, "vas_contratacao": 0.005718416007457502, "conta_debito_automatico_digital": 0.0025881882479748086, "internet_consumo": 0.005321652571485373, "fidelidade_pontos": 0.3070899811279636, "sem_correspondencia": 0.03914435538448385}, "confidence": 0.3070899811279636, "input_tokens": 61, "latency_ms": 31.048866000020325} +{"id": "g0265-portabilidade-indireto_multiplo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.020841063194704863, "portabilidade": 0.02782473677195118, "cadastro_atualizacao": 0.0445915186650195, "sem_correspondencia": 0.9067426813683245}, "confidence": 0.9067426813683245, "input_tokens": 43, "latency_ms": 14.743947999988904} +{"id": "g0265-portabilidade-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"seguranca_perda_roubo": 0.009267455609087122, "roaming_cobranca": 0.003888647183524742, "troca_numero": 0.18355930768955797, "conta_vencimento": 0.0017341898678845161, "cancelamento_linha": 0.0017952793881838586, "bonus_nao_recebido": 0.0023397092443143393, "cadastro_atualizacao": 0.496448352345247, "fidelidade_pontos": 0.02757692623527066, "vas_consulta": 0.046236763197061076, "conta_explicacao": 0.0203521897254527, "seguranca_fraude": 0.01505585060979147, "plano_consulta": 0.05295925422186496, "recarga_saldo": 0.0014372594438975758, "conta_pagamento_confirmacao": 0.00865808474827014, "reclamacao_atendimento": 0.02628794975518592, "sem_correspondencia": 0.10240278073540594}, "confidence": 0.496448352345247, "input_tokens": 65, "latency_ms": 31.13995300000738} +{"id": "g0265-portabilidade-indireto_multiplo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.1522489814506654, "cadastro_atualizacao": 0.07816469069877063, "cancelamento_linha": 0.042686690440153524, "sem_correspondencia": 0.7268996374104104}, "confidence": 0.7268996374104104, "input_tokens": 57, "latency_ms": 14.692574999997987} +{"id": "g0265-portabilidade-indireto_multiplo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.7267050431776494, "cancelamento_linha": 0.012167510986602395, "cadastro_atualizacao": 0.05274213624546466, "sem_correspondencia": 0.20838530959028356}, "confidence": 0.7267050431776494, "input_tokens": 52, "latency_ms": 14.74347500001727} +{"id": "g0265-portabilidade-indireto_multiplo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_cobranca": 0.003794859060970216, "cancelamento_linha": 0.00641261908601415, "portabilidade": 0.02715450079414945, "recarga_realizar": 0.0022627044789321443, "internet_consumo": 0.028344727287071672, "cadastro_atualizacao": 0.03674730186753743, "troca_numero": 0.7013721276635382, "sem_correspondencia": 0.1939111597617868}, "confidence": 0.7013721276635382, "input_tokens": 43, "latency_ms": 15.495985000001156} +{"id": "g0265-portabilidade-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"reclamacao_atendimento": 0.05818778826411778, "plano_nova_linha": 0.0610153133081726, "cadastro_atualizacao": 0.09607427990187511, "troca_numero": 0.5442747291234413, "cancelamento_linha": 0.006973911308626824, "marketplace_compra": 0.028237163073813663, "conta_vencimento": 0.007444082975399693, "sem_correspondencia": 0.19779273204455305}, "confidence": 0.5442747291234413, "input_tokens": 53, "latency_ms": 16.109085000010737} +{"id": "g0265-portabilidade-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.30376967830178747, "cadastro_atualizacao": 0.13131850976215467, "negociacao_divida": 0.023391045662655093, "desconto_retencao": 0.010115697062735953, "cancelamento_linha": 0.005952450920761261, "troca_numero": 0.10688716188103961, "vas_contratacao": 0.016662845411332575, "conta_debito_automatico_digital": 0.026761198453737235, "conta_pagamento_confirmacao": 0.04595144099455994, "seguranca_perda_roubo": 0.03738348191238495, "parceiros_ofertas": 0.11638018505142096, "sem_correspondencia": 0.17542630458543026}, "confidence": 0.30376967830178747, "input_tokens": 47, "latency_ms": 22.877652000005355} +{"id": "g0265-portabilidade-indireto_multiplo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.053075448957053274, "portabilidade": 0.8320252511787695, "cancelamento_linha": 0.005025749328756154, "sem_correspondencia": 0.10987355053542112}, "confidence": 0.8320252511787695, "input_tokens": 58, "latency_ms": 14.75388899999075} +{"id": "g0265-portabilidade-indireto_multiplo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_duvida": 0.03351067810943619, "cancelamento_linha": 0.01761872166279304, "troca_numero": 0.44102264231017807, "cadastro_atualizacao": 0.07764709878274693, "conta_segunda_via": 0.039605044529303766, "portabilidade": 0.02577342324861795, "vas_cancelamento": 0.012887147483281607, "sem_correspondencia": 0.3519352438736424}, "confidence": 0.44102264231017807, "input_tokens": 45, "latency_ms": 16.54294200000095} +{"id": "g0269-cancelamento_linha-regionalismo-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.008735822737435927, "troca_numero": 0.0015399840589142978, "cadastro_atualizacao": 0.00965364674616166, "cancelamento_linha": 0.8120089977330038, "portabilidade": 0.0022865508802981573, "reclamacao_atendimento": 0.05582077199134159, "vas_cancelamento": 0.0314039521511725, "sem_correspondencia": 0.078550273701672}, "confidence": 0.8120089977330038, "input_tokens": 49, "latency_ms": 16.499342000003026} +{"id": "g0269-cancelamento_linha-regionalismo-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 0.06182954890494746, "conta_debito_automatico_digital": 0.039220739521279364, "vas_consulta": 0.1932010966651244, "suporte_sem_sinal": 0.0819715939645804, "negociacao_divida": 0.01167213275723283, "roaming_pacote": 0.004374827764693906, "cancelamento_linha": 0.15233779095427868, "desconto_retencao": 0.012067432627709887, "troca_numero": 0.0018336828968830677, "recarga_saldo": 0.003862819670353268, "vas_cancelamento": 0.27548298496271467, "recarga_realizar": 0.004719887438415432, "cadastro_atualizacao": 0.030158216414584, "portabilidade": 0.013447829647435152, "roaming_cobranca": 0.004691133319317673, "sem_correspondencia": 0.1091282824904498}, "confidence": 0.27548298496271467, "input_tokens": 45, "latency_ms": 29.364641000000802} +{"id": "g0269-cancelamento_linha-regionalismo-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.5386241279029894, "cancelamento_linha": 0.1136541781445659, "portabilidade": 0.023214862615423746, "sem_correspondencia": 0.32450683133702096}, "confidence": 0.5386241279029894, "input_tokens": 39, "latency_ms": 14.93416200000297} +{"id": "g0269-cancelamento_linha-regionalismo-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.06843547833732289, "negociacao_religacao": 0.0031245566460510123, "portabilidade": 0.0033268438765626765, "troca_numero": 0.0004792830658751069, "internet_problema_conexao": 0.004629683425367872, "vas_contratacao": 0.004358060390181322, "plano_consulta": 0.017129503968230746, "desconto_retencao": 0.0039044855538231046, "cadastro_atualizacao": 0.007504069121389994, "fidelidade_pontos": 0.003284053094775964, "cancelamento_linha": 0.8296248693430912, "sem_correspondencia": 0.05419911317732815}, "confidence": 0.8296248693430912, "input_tokens": 41, "latency_ms": 22.33720699999253} +{"id": "g0269-cancelamento_linha-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cadastro_atualizacao": 0.03716814155830483, "marketplace_pedido": 0.02103651693380396, "negociacao_divida": 0.009551289518041415, "desconto_retencao": 0.011606853487734273, "vas_cancelamento": 0.829551103048635, "portabilidade": 0.004913970841785811, "troca_numero": 0.0010437723278359668, "sem_correspondencia": 0.08512835228385875}, "confidence": 0.829551103048635, "input_tokens": 42, "latency_ms": 16.348422999982404} +{"id": "g0269-cancelamento_linha-regionalismo-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0006761396941495936, "vas_cancelamento": 0.004173960355472843, "plano_consulta": 0.00424964474687382, "desconto_retencao": 0.000958206206861544, "troca_numero": 0.00022060737452859168, "cadastro_atualizacao": 0.0016557770295062997, "cancelamento_linha": 0.9752660566272401, "sem_correspondencia": 0.012799607965367174}, "confidence": 0.9752660566272401, "input_tokens": 47, "latency_ms": 16.400086999993846} +{"id": "g0269-cancelamento_linha-regionalismo-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.014186270634082173, "vas_consulta": 0.2530613261255994, "cancelamento_linha": 0.16797763226538173, "cadastro_atualizacao": 0.036936007698085215, "vas_cancelamento": 0.2534666079105805, "roaming_cobranca": 0.004056271659603377, "portabilidade": 0.014493379843142208, "recarga_realizar": 0.004171024571436163, "desconto_retencao": 0.012402990919558734, "troca_numero": 0.0021591656992153664, "suporte_sem_sinal": 0.0868645018446108, "sem_correspondencia": 0.1502248208287043}, "confidence": 0.2534666079105805, "input_tokens": 38, "latency_ms": 21.594757999991998} +{"id": "g0269-cancelamento_linha-regionalismo-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.002297545701910987, "vas_cancelamento": 0.007931311334120268, "cancelamento_linha": 0.9652949229989135, "sem_correspondencia": 0.02447621996505525}, "confidence": 0.9652949229989135, "input_tokens": 41, "latency_ms": 14.95986000000471} +{"id": "g0269-cancelamento_linha-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"suporte_chip_esim": 0.014602930091236015, "troca_numero": 0.0010860941694333759, "conta_debito_automatico_digital": 0.03691998447653858, "recarga_realizar": 0.002152150002617261, "negociacao_religacao": 0.005275441263639333, "roaming_pacote": 0.002606635878659262, "internet_problema_conexao": 0.023450979651718905, "vas_cancelamento": 0.5684478803534225, "seguranca_fraude": 0.05886788960651734, "portabilidade": 0.00805863447968332, "cadastro_atualizacao": 0.01356491335360332, "marketplace_compra": 0.015185680970180823, "beneficios_consulta": 0.06307949042051776, "desconto_retencao": 0.013714939173834506, "vas_consulta": 0.06528471323632899, "sem_correspondencia": 0.10770164287206865}, "confidence": 0.5684478803534225, "input_tokens": 36, "latency_ms": 29.924541999974963} +{"id": "g0269-cancelamento_linha-regionalismo-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.015284902122952472, "portabilidade": 0.002478019355984064, "cancelamento_linha": 0.950322904412728, "sem_correspondencia": 0.03191417410833546}, "confidence": 0.950322904412728, "input_tokens": 41, "latency_ms": 14.970861000023206} +{"id": "g0269-cancelamento_linha-regionalismo-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.19739473196967056, "portabilidade": 0.0253749028376753, "vas_cancelamento": 0.4143600831352933, "sem_correspondencia": 0.3628702820573608}, "confidence": 0.4143600831352933, "input_tokens": 45, "latency_ms": 15.022191000014118} +{"id": "g0269-cancelamento_linha-regionalismo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.0007657528587309223, "portabilidade": 0.0034541857737683175, "cadastro_atualizacao": 0.010196148371597545, "suporte_configuracao": 0.008145736493439911, "vas_cancelamento": 0.010537169825873615, "desconto_retencao": 0.001756425240484464, "cancelamento_linha": 0.9303628164012742, "sem_correspondencia": 0.03478176503483103}, "confidence": 0.9303628164012742, "input_tokens": 43, "latency_ms": 15.955240000010917} +{"id": "g0270-cancelamento_linha-emocional-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.023310765940195908, "internet_pacote_adicional": 0.043744452890966644, "desconto_retencao": 0.012353622522111635, "cancelamento_linha": 0.6813674065493167, "vas_consulta": 0.09196074431685576, "parceiros_ofertas": 0.019010920335395753, "conta_debito_automatico_digital": 0.002908512290897975, "troca_numero": 0.0008075241458225719, "vas_cancelamento": 0.051908121216960264, "portabilidade": 0.0035214422282585896, "conta_pagamento_confirmacao": 0.014654104796611146, "sem_correspondencia": 0.054452382766607056}, "confidence": 0.6813674065493167, "input_tokens": 38, "latency_ms": 22.43177099998661} +{"id": "g0270-cancelamento_linha-emocional-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"recarga_saldo": 0.003070860359759158, "atendimento_humano": 0.048726047639836824, "troca_numero": 0.0013957295837477373, "recarga_realizar": 0.0034825955031077076, "portabilidade": 0.006931784931591922, "cancelamento_linha": 0.08899809295779895, "cadastro_atualizacao": 0.014623109046978285, "vas_consulta": 0.08097565060981106, "reclamacao_atendimento": 0.11740101709867339, "desconto_retencao": 0.011130424060899428, "roaming_duvida": 0.005196329599297658, "plano_consulta": 0.11954772305375352, "vas_cancelamento": 0.3621060797650449, "suporte_sem_sinal": 0.03990818876901378, "fidelidade_pontos": 0.015735465813398374, "sem_correspondencia": 0.08077090120728732}, "confidence": 0.3621060797650449, "input_tokens": 42, "latency_ms": 28.792333000012604} +{"id": "g0270-cancelamento_linha-emocional-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.08454276191229976, "portabilidade": 0.07343535398823596, "vas_cancelamento": 0.5333497722949748, "sem_correspondencia": 0.3086721118044895}, "confidence": 0.5333497722949748, "input_tokens": 40, "latency_ms": 14.781228999993345} +{"id": "g0270-cancelamento_linha-emocional-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9835480655320366, "portabilidade": 0.000502250372760683, "vas_cancelamento": 0.0040315444134215095, "sem_correspondencia": 0.011918139681781242}, "confidence": 0.9835480655320366, "input_tokens": 38, "latency_ms": 14.693755000024566} +{"id": "g0270-cancelamento_linha-emocional-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.4720262051470208, "portabilidade": 0.013518432328364294, "cadastro_atualizacao": 0.04922602761244204, "troca_numero": 0.0036654978062963064, "conta_segunda_via": 0.015963727812749573, "desconto_retencao": 0.030210670470629558, "cancelamento_linha": 0.16256056934148802, "sem_correspondencia": 0.2528288694810094}, "confidence": 0.4720262051470208, "input_tokens": 38, "latency_ms": 15.872299999983852} +{"id": "g0270-cancelamento_linha-emocional-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.3402418690847793, "cancelamento_linha": 0.12477939949097039, "portabilidade": 0.02265208892070982, "sem_correspondencia": 0.5123266425035404}, "confidence": 0.5123266425035404, "input_tokens": 37, "latency_ms": 14.99804600001653} +{"id": "g0270-cancelamento_linha-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"marketplace_compra": 0.03373141766630454, "negociacao_divida": 0.010795921662884313, "troca_numero": 0.0022354264538531794, "recarga_saldo": 0.003207264173418166, "fidelidade_resgate": 0.018148108421805507, "vas_cancelamento": 0.4305981031169569, "cadastro_atualizacao": 0.02289672131728129, "desconto_retencao": 0.0294849590286742, "portabilidade": 0.009290744114569482, "fidelidade_pontos": 0.07111073664491034, "conta_explicacao": 0.04929628858548824, "suporte_sem_sinal": 0.11759654314480918, "roaming_duvida": 0.006959213780625713, "suporte_configuracao": 0.014706295767738888, "conta_pagamento_confirmacao": 0.0523473164037651, "sem_correspondencia": 0.12759493971691493}, "confidence": 0.4305981031169569, "input_tokens": 39, "latency_ms": 29.791735000003428} +{"id": "g0270-cancelamento_linha-emocional-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 0.03413955752033837, "portabilidade": 0.007608330086058037, "desconto_retencao": 0.023999695787216564, "vas_cancelamento": 0.04117492447365913, "cadastro_atualizacao": 0.024545411681969487, "cancelamento_linha": 0.37143303690063995, "conta_pagamento_confirmacao": 0.03261646145736172, "plano_consulta": 0.21420875958626387, "recarga_nao_creditada": 0.002911753155709196, "troca_numero": 0.002173936386774113, "negociacao_divida": 0.009410435016147542, "sem_correspondencia": 0.23577769794786205}, "confidence": 0.37143303690063995, "input_tokens": 39, "latency_ms": 22.799198000001297} +{"id": "g0270-cancelamento_linha-emocional-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.030225574738009842, "recarga_saldo": 0.004806982316395637, "vas_cancelamento": 0.11052586798384934, "cadastro_atualizacao": 0.04979399925954594, "marketplace_pedido": 0.043831135740869796, "negociacao_religacao": 0.01169588500960632, "portabilidade": 0.01246494790275039, "desconto_retencao": 0.029449557659254548, "cancelamento_linha": 0.4193150368897719, "troca_numero": 0.002534124747937052, "roaming_pacote": 0.0029675173345189375, "sem_correspondencia": 0.2823893704174903}, "confidence": 0.4193150368897719, "input_tokens": 35, "latency_ms": 21.504945999993197} +{"id": "g0270-cancelamento_linha-emocional-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.017775362954497363, "troca_numero": 0.0005728995503486973, "cancelamento_linha": 0.8900112808645068, "conta_pagamento_confirmacao": 0.007941534078113337, "portabilidade": 0.002579125196682012, "bonus_nao_recebido": 0.00274921520533373, "vas_cancelamento": 0.010151198474762584, "desconto_retencao": 0.0039028007450930325, "roaming_duvida": 0.001860912718911809, "conta_explicacao": 0.007900101398022294, "seguranca_perda_roubo": 0.011486733718067719, "sem_correspondencia": 0.04306883509566064}, "confidence": 0.8900112808645068, "input_tokens": 39, "latency_ms": 23.019660000016984} +{"id": "g0270-cancelamento_linha-emocional-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.0836735130620315, "cancelamento_linha": 0.190954235064146, "portabilidade": 0.010695420031277603, "cadastro_atualizacao": 0.04110303081636965, "conta_vencimento": 0.009813106458886188, "vas_cancelamento": 0.2875666571479137, "troca_numero": 0.00563610941299059, "sem_correspondencia": 0.37055792800638476}, "confidence": 0.37055792800638476, "input_tokens": 37, "latency_ms": 15.420269000003373} +{"id": "g0270-cancelamento_linha-emocional-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.02656407008186244, "vas_cancelamento": 0.2894080389070525, "cancelamento_linha": 0.16039230526955073, "sem_correspondencia": 0.5236355857415343}, "confidence": 0.5236355857415343, "input_tokens": 34, "latency_ms": 14.685102999976607} +{"id": "g0271-cancelamento_linha-longo_contexto-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 222, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0015863936248155886, "vas_cancelamento": 0.004500078659682013, "cancelamento_linha": 0.9821280582873487, "sem_correspondencia": 0.011785469428153634}, "confidence": 0.9821280582873487, "input_tokens": 96, "latency_ms": 15.198746000010033} +{"id": "g0271-cancelamento_linha-longo_contexto-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 211, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.10872485121593266, "fidelidade_resgate": 0.0106398170947159, "internet_pacote_adicional": 0.09222813384302905, "portabilidade": 0.012610044835960376, "negociacao_religacao": 0.010959057698710037, "desconto_retencao": 0.020916355067661152, "beneficios_consulta": 0.05762551530364442, "roaming_duvida": 0.010617673969929404, "vas_cancelamento": 0.3995715840864275, "roaming_pacote": 0.0053547632935362225, "suporte_chip_esim": 0.005711107321989126, "cancelamento_linha": 0.14811405039473033, "recarga_nao_creditada": 0.0036124509005329153, "troca_numero": 0.0016414336306024631, "cadastro_atualizacao": 0.01351762889883104, "sem_correspondencia": 0.09815553244376736}, "confidence": 0.3995715840864275, "input_tokens": 84, "latency_ms": 31.61583100001053} +{"id": "g0271-cancelamento_linha-longo_contexto-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 212, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 0.010559406195573849, "bonus_nao_recebido": 0.003200878591949604, "cadastro_atualizacao": 0.005690915042657806, "plano_troca": 0.0013452351618251522, "internet_pacote_adicional": 0.012263730092432631, "cancelamento_linha": 0.9265897705092696, "portabilidade": 0.0017680885215072832, "roaming_duvida": 0.0008433578076086784, "conta_debito_automatico_digital": 0.0034734291897033933, "marketplace_compra": 0.00160441266699774, "troca_numero": 0.0001285289657910837, "vas_cancelamento": 0.00566580379414086, "fidelidade_pontos": 0.0014754439423645728, "desconto_retencao": 0.0013285346867887744, "conta_pagamento_confirmacao": 0.005436547585357409, "sem_correspondencia": 0.018625917246031503}, "confidence": 0.9265897705092696, "input_tokens": 86, "latency_ms": 34.18786099999238} +{"id": "g0271-cancelamento_linha-longo_contexto-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.002696167041453202, "bonus_nao_recebido": 0.004589725391829909, "vas_cancelamento": 0.014302742066687706, "cancelamento_linha": 0.9449037531813833, "troca_numero": 0.0006771550553868616, "cadastro_atualizacao": 0.004160523976416328, "desconto_retencao": 0.003369696283350316, "sem_correspondencia": 0.025300237003492314}, "confidence": 0.9449037531813833, "input_tokens": 89, "latency_ms": 18.75782399997661} +{"id": "g0271-cancelamento_linha-longo_contexto-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.6526336985984373, "cancelamento_linha": 0.10948441707826191, "portabilidade": 0.02154791832016013, "sem_correspondencia": 0.21633396600314064}, "confidence": 0.6526336985984373, "input_tokens": 83, "latency_ms": 15.277663000006214} +{"id": "g0271-cancelamento_linha-longo_contexto-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.02524684176833479, "troca_numero": 0.0016421552239768889, "desconto_retencao": 0.0068637570190473165, "portabilidade": 0.009998099852823862, "cadastro_atualizacao": 0.013967947067309307, "cancelamento_linha": 0.7751210312064897, "vas_cancelamento": 0.09100609249410521, "sem_correspondencia": 0.07615407536791292}, "confidence": 0.7751210312064897, "input_tokens": 79, "latency_ms": 17.622313000003942} +{"id": "g0271-cancelamento_linha-longo_contexto-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 201, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.7343074238910283, "cadastro_atualizacao": 0.015488433048466083, "portabilidade": 0.005827306893254846, "desconto_retencao": 0.0051669554017002095, "vas_contratacao": 0.019478718231563306, "troca_numero": 0.0011019243626564548, "vas_cancelamento": 0.16285856413192334, "sem_correspondencia": 0.055770674039407477}, "confidence": 0.7343074238910283, "input_tokens": 89, "latency_ms": 17.933272000021816} +{"id": "g0271-cancelamento_linha-longo_contexto-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 202, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.03820397173930104, "conta_segunda_via": 0.0050049664464187045, "troca_numero": 0.0005831949856142031, "desconto_retencao": 0.006225897348226231, "beneficios_consulta": 0.02444107594997367, "cancelamento_linha": 0.6814525509392148, "marketplace_compra": 0.004631411543817336, "vas_consulta": 0.06206660693104742, "roaming_cobranca": 0.001203737056301836, "portabilidade": 0.0030029466661995767, "internet_pacote_adicional": 0.025223208142557962, "negociacao_divida": 0.0035723184375175423, "conta_contestacao": 0.011072300995154414, "vas_cancelamento": 0.05382588434931395, "internet_consumo": 0.049021775788160166, "sem_correspondencia": 0.03046815268118115}, "confidence": 0.6814525509392148, "input_tokens": 89, "latency_ms": 31.62827700001003} +{"id": "g0271-cancelamento_linha-longo_contexto-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 203, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.19217322408683266, "desconto_retencao": 0.0230247857573607, "plano_nova_linha": 0.20017057346253542, "troca_numero": 0.0038179494361256267, "portabilidade": 0.015043433710464446, "vas_cancelamento": 0.35507400935369643, "cadastro_atualizacao": 0.021119953445938467, "sem_correspondencia": 0.18957607074704624}, "confidence": 0.35507400935369643, "input_tokens": 89, "latency_ms": 18.27289799999221} +{"id": "g0271-cancelamento_linha-longo_contexto-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["reclamacao_atendimento", "seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 191, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_debito_automatico_digital": 0.17125227939714407, "conta_segunda_via": 0.012928849936211727, "cadastro_atualizacao": 0.029588866792875482, "negociacao_divida": 0.006585420999255412, "marketplace_pedido": 0.013365962458569327, "vas_cancelamento": 0.054848283184481865, "recarga_realizar": 0.0029965501555924176, "troca_numero": 0.0016197967241205016, "portabilidade": 0.003842205250696386, "cancelamento_linha": 0.23622551411900464, "beneficios_consulta": 0.046638492201632055, "desconto_retencao": 0.006819148970740609, "bonus_nao_recebido": 0.013044351629866871, "seguranca_perda_roubo": 0.2142405645492265, "internet_problema_conexao": 0.11214271117284587, "sem_correspondencia": 0.07386100245773627}, "confidence": 0.23622551411900464, "input_tokens": 83, "latency_ms": 34.19663799999739} +{"id": "g0271-cancelamento_linha-longo_contexto-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 196, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.09565611673549673, "recarga_nao_creditada": 0.001818891733087475, "cancelamento_linha": 0.6810902640373798, "suporte_chip_esim": 0.00575431696855667, "portabilidade": 0.007580270572393208, "suporte_sem_sinal": 0.03951229292656445, "roaming_duvida": 0.006643047016945102, "fidelidade_pontos": 0.018092098187671147, "cadastro_atualizacao": 0.01578656042778114, "desconto_retencao": 0.005016571092812501, "troca_numero": 0.0012491977989394635, "roaming_pacote": 0.002123018767967333, "fidelidade_resgate": 0.006953837782121974, "conta_debito_automatico_digital": 0.00677976658553364, "vas_cancelamento": 0.05010205036531829, "sem_correspondencia": 0.055841699001431024}, "confidence": 0.6810902640373798, "input_tokens": 78, "latency_ms": 32.780086000002484} +{"id": "g0271-cancelamento_linha-longo_contexto-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 214, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.00695542934602506, "cadastro_atualizacao": 0.008780219809503349, "atendimento_humano": 0.06660778278886151, "troca_numero": 0.0005642955780308156, "cancelamento_linha": 0.8110829528256502, "vas_cancelamento": 0.017788740291093116, "plano_troca": 0.005414086885082106, "internet_consumo": 0.04295578249676455, "fidelidade_resgate": 0.003953961333976827, "desconto_retencao": 0.00306447477306523, "suporte_chip_esim": 0.006879564280927222, "sem_correspondencia": 0.02595270959101994}, "confidence": 0.8110829528256502, "input_tokens": 89, "latency_ms": 24.852617000021837} +{"id": "g0274-troca_numero-informal_abreviado-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_contratacao": 0.006405319005928494, "internet_problema_conexao": 0.0027514746994815368, "troca_numero": 0.8218626275678368, "desconto_retencao": 0.0061045353457571064, "bonus_nao_recebido": 0.0011350310962043714, "vas_consulta": 0.08209907159339651, "marketplace_pedido": 0.009037704092321248, "recarga_nao_creditada": 0.0004974497651888495, "seguranca_fraude": 0.01104988143727683, "portabilidade": 0.00382405584482219, "cancelamento_linha": 0.00037383369161422917, "negociacao_divida": 0.0019189878123382024, "fidelidade_resgate": 0.004770094468265272, "internet_consumo": 0.009912737519423433, "cadastro_atualizacao": 0.016280485110523542, "sem_correspondencia": 0.021976710949621454}, "confidence": 0.8218626275678368, "input_tokens": 33, "latency_ms": 29.643367999995007} +{"id": "g0274-troca_numero-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.043065970936877584, "plano_consulta": 0.1308714880909297, "suporte_configuracao": 0.04020698608090811, "cadastro_atualizacao": 0.10255496404606836, "portabilidade": 0.03711550588664292, "conta_pagamento_confirmacao": 0.028731133901790645, "cancelamento_linha": 0.011531328263944653, "sem_correspondencia": 0.605922622792838}, "confidence": 0.605922622792838, "input_tokens": 34, "latency_ms": 16.85716300002582} +{"id": "g0274-troca_numero-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cadastro_atualizacao": 0.11334675186270574, "seguranca_fraude": 0.25886847737155627, "roaming_duvida": 0.012162851710227891, "suporte_chip_esim": 0.052081061716380876, "beneficios_consulta": 0.10526702959862302, "internet_problema_conexao": 0.028881619687736147, "plano_troca": 0.1397241905140834, "portabilidade": 0.02135400219195236, "internet_consumo": 0.0405266234668265, "cancelamento_linha": 0.003191256327462994, "plano_nova_linha": 0.006936594620987294, "sem_correspondencia": 0.2176595409314575}, "confidence": 0.25886847737155627, "input_tokens": 41, "latency_ms": 23.926056999982848} +{"id": "g0274-troca_numero-informal_abreviado-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0009011086703158355, "cadastro_atualizacao": 0.01571613371697437, "vas_cancelamento": 0.0003230165764373034, "conta_segunda_via": 0.0034461489583437017, "internet_consumo": 0.008388290223258354, "troca_numero": 0.9260301635782563, "vas_contratacao": 0.0014770466441724546, "internet_pacote_adicional": 0.011945256091150616, "suporte_sem_sinal": 0.0053684595306589655, "negociacao_divida": 0.0010211828680942153, "desconto_retencao": 0.0012460390633154497, "marketplace_pedido": 0.006293591143036916, "conta_pagamento_confirmacao": 0.004742677812646586, "cancelamento_linha": 0.00036197967889999694, "conta_explicacao": 0.0034175166097987044, "sem_correspondencia": 0.00932138883464027}, "confidence": 0.9260301635782563, "input_tokens": 40, "latency_ms": 30.29109400000607} +{"id": "g0274-troca_numero-informal_abreviado-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9126687190113905, "cancelamento_linha": 0.001763737787587264, "plano_troca": 0.010564479207912373, "suporte_configuracao": 0.010985351336429172, "portabilidade": 0.003181621946857089, "cadastro_atualizacao": 0.014658054562153201, "vas_cancelamento": 0.0013058744571608756, "sem_correspondencia": 0.04487216169050957}, "confidence": 0.9126687190113905, "input_tokens": 34, "latency_ms": 16.490474999983462} +{"id": "g0274-troca_numero-informal_abreviado-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.8315982664014224, "plano_consulta": 0.05203227229960218, "seguranca_fraude": 0.016724185043274005, "cancelamento_linha": 0.002074279001200481, "internet_consumo": 0.009461265559580304, "cadastro_atualizacao": 0.022973177311449412, "vas_cancelamento": 0.0013703448494054903, "conta_segunda_via": 0.00582495642083, "suporte_configuracao": 0.010171327348580266, "portabilidade": 0.006791949632709035, "plano_nova_linha": 0.004107583997894347, "sem_correspondencia": 0.0368703921340521}, "confidence": 0.8315982664014224, "input_tokens": 31, "latency_ms": 22.201009000013983} +{"id": "g0274-troca_numero-informal_abreviado-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_contestacao": 0.0071714333864294575, "bonus_nao_recebido": 0.0033956672842112576, "cadastro_atualizacao": 0.010574441355140506, "troca_numero": 0.950038905598745, "seguranca_perda_roubo": 0.0037098615261860427, "portabilidade": 0.0016565488110522968, "cancelamento_linha": 0.0009943131545118273, "sem_correspondencia": 0.02245882888372355}, "confidence": 0.950038905598745, "input_tokens": 40, "latency_ms": 16.47637199999963} +{"id": "g0274-troca_numero-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.21832496192140924, "cadastro_atualizacao": 0.0776331210594909, "suporte_configuracao": 0.0541039562815348, "vas_cancelamento": 0.011826546074585149, "portabilidade": 0.021343957891195503, "beneficios_consulta": 0.06493811387959447, "cancelamento_linha": 0.009834677100042629, "suporte_chip_esim": 0.018072547609864844, "conta_explicacao": 0.025109153544920493, "vas_consulta": 0.17005321589362976, "internet_pacote_adicional": 0.16518822512351622, "sem_correspondencia": 0.163571523620216}, "confidence": 0.21832496192140924, "input_tokens": 37, "latency_ms": 23.553483000000597} +{"id": "g0274-troca_numero-informal_abreviado-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0015230900522113678, "troca_numero": 0.9700276651571617, "cadastro_atualizacao": 0.004697851916776783, "sem_correspondencia": 0.02375139287385019}, "confidence": 0.9700276651571617, "input_tokens": 39, "latency_ms": 15.04197400001317} +{"id": "g0274-troca_numero-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_fraude": 0.020569813311036824, "vas_consulta": 0.12346186971794677, "marketplace_pedido": 0.05888299129259366, "cadastro_atualizacao": 0.09972027334221777, "internet_problema_conexao": 0.041037270541829395, "roaming_duvida": 0.009738677562237213, "internet_pacote_adicional": 0.2711057470985142, "parceiros_ofertas": 0.10542211348910702, "portabilidade": 0.054268582052812396, "negociacao_divida": 0.01656201360337862, "plano_nova_linha": 0.01341402210610819, "cancelamento_linha": 0.004236069673593087, "conta_explicacao": 0.02580545571057977, "desconto_retencao": 0.018136556038386518, "conta_vencimento": 0.009245008591832929, "sem_correspondencia": 0.12839353586782562}, "confidence": 0.2711057470985142, "input_tokens": 31, "latency_ms": 28.631195000002663} +{"id": "g0274-troca_numero-informal_abreviado-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.6861502694337694, "portabilidade": 0.011049296974466855, "cadastro_atualizacao": 0.02853597210900418, "sem_correspondencia": 0.27426446148275957}, "confidence": 0.6861502694337694, "input_tokens": 40, "latency_ms": 15.016957000000275} +{"id": "g0274-troca_numero-informal_abreviado-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.011605561688939298, "fidelidade_resgate": 0.0016147284737975177, "internet_problema_conexao": 0.007872290894397916, "suporte_chip_esim": 0.0013715234791991235, "bonus_nao_recebido": 0.0009930891664538418, "plano_nova_linha": 0.0008197585687365992, "fidelidade_pontos": 0.009772574510564522, "marketplace_pedido": 0.002576098306819145, "vas_cancelamento": 0.00013663737601363597, "troca_numero": 0.9380593282119994, "conta_pagamento_confirmacao": 0.0014133992345342719, "negociacao_religacao": 0.000355541385270475, "cancelamento_linha": 0.0002342368675388455, "beneficios_consulta": 0.008436742222740191, "portabilidade": 0.0006518175347484607, "sem_correspondencia": 0.014086672078246668}, "confidence": 0.9380593282119994, "input_tokens": 36, "latency_ms": 29.688180000022157} +{"id": "g0275-troca_numero-erros_digitacao-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.025710991699452835, "troca_numero": 0.9187453097712601, "cancelamento_linha": 0.000745277071477845, "vas_contratacao": 0.0017902511768225294, "portabilidade": 0.002217129966690215, "conta_contestacao": 0.007294930286255141, "parceiros_ofertas": 0.016655655049408552, "sem_correspondencia": 0.026840454978632744}, "confidence": 0.9187453097712601, "input_tokens": 43, "latency_ms": 15.785929999992732} +{"id": "g0275-troca_numero-erros_digitacao-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.002410779925931828, "cadastro_atualizacao": 0.013012173509852882, "troca_numero": 0.9571211282331431, "sem_correspondencia": 0.02745591833107221}, "confidence": 0.9571211282331431, "input_tokens": 36, "latency_ms": 14.945101999984445} +{"id": "g0275-troca_numero-erros_digitacao-02-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.03489055154246946, "cancelamento_linha": 0.002049157653599092, "conta_debito_automatico_digital": 0.007686034403665408, "seguranca_fraude": 0.006237246637311025, "recarga_realizar": 0.0004630464883703779, "troca_numero": 0.8595711692929503, "beneficios_consulta": 0.017956530892695208, "conta_pagamento_confirmacao": 0.008107991987284176, "negociacao_religacao": 0.0017253473842791431, "portabilidade": 0.0038263411724403827, "negociacao_divida": 0.0028228566857959486, "sem_correspondencia": 0.05466372585913952}, "confidence": 0.8595711692929503, "input_tokens": 37, "latency_ms": 22.402713999980506} +{"id": "g0275-troca_numero-erros_digitacao-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.2478780917292263, "portabilidade": 0.018853537175023697, "cadastro_atualizacao": 0.044078949151413735, "sem_correspondencia": 0.6891894219443362}, "confidence": 0.6891894219443362, "input_tokens": 36, "latency_ms": 14.535924999989902} +{"id": "g0275-troca_numero-erros_digitacao-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_explicacao": 0.0061196050451556485, "parceiros_ofertas": 0.019954381156358503, "portabilidade": 0.002118391412886012, "conta_pagamento_confirmacao": 0.0036389477836271354, "troca_numero": 0.8973774154612264, "plano_consulta": 0.010700665224360832, "seguranca_perda_roubo": 0.001991048652721229, "cancelamento_linha": 0.0007556498032951966, "marketplace_compra": 0.004986609243734517, "cadastro_atualizacao": 0.010208601882121086, "negociacao_religacao": 0.0013563912121055577, "sem_correspondencia": 0.0407922931224079}, "confidence": 0.8973774154612264, "input_tokens": 37, "latency_ms": 21.521957000004477} +{"id": "g0275-troca_numero-erros_digitacao-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.014514994361442686, "troca_numero": 0.09669886977312835, "cadastro_atualizacao": 0.043837929659847466, "sem_correspondencia": 0.8449482062055815}, "confidence": 0.8449482062055815, "input_tokens": 34, "latency_ms": 14.683230000002823} +{"id": "g0275-troca_numero-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0201376006441682, "negociacao_religacao": 0.01129645286523185, "conta_pagamento_confirmacao": 0.04977020916742246, "conta_vencimento": 0.00722479009925887, "portabilidade": 0.012451372847162964, "roaming_duvida": 0.015106558366365581, "marketplace_pedido": 0.04750015157506363, "marketplace_compra": 0.03667649667931704, "atendimento_humano": 0.09166316605049454, "conta_debito_automatico_digital": 0.057396291226669914, "parceiros_ofertas": 0.14549172100359858, "cadastro_atualizacao": 0.05175115445641616, "plano_nova_linha": 0.016758257871911847, "cancelamento_linha": 0.008506723842441838, "seguranca_fraude": 0.05915903883201371, "sem_correspondencia": 0.3691100144724628}, "confidence": 0.3691100144724628, "input_tokens": 32, "latency_ms": 29.10959000001867} +{"id": "g0275-troca_numero-erros_digitacao-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 0.004272141313048654, "conta_vencimento": 0.000375943923755768, "vas_contratacao": 0.0023105010999529044, "plano_troca": 0.005890841988611471, "suporte_configuracao": 0.0024006971361813234, "reclamacao_atendimento": 0.009067116909799075, "internet_problema_conexao": 0.005738364915206156, "troca_numero": 0.9083297262254463, "conta_contestacao": 0.0021670774138990777, "vas_consulta": 0.03326755238859805, "conta_segunda_via": 0.001836284535440147, "portabilidade": 0.0011578391612451966, "cancelamento_linha": 0.00022686064824629996, "recarga_saldo": 0.00027346016217771776, "cadastro_atualizacao": 0.0058695468308617065, "sem_correspondencia": 0.01681604534753016}, "confidence": 0.9083297262254463, "input_tokens": 35, "latency_ms": 28.459545999993452} +{"id": "g0275-troca_numero-erros_digitacao-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.01054035074155483, "troca_numero": 0.9648793707037757, "portabilidade": 0.0013259818583722304, "sem_correspondencia": 0.023254296696297246}, "confidence": 0.9648793707037757, "input_tokens": 32, "latency_ms": 16.438164000021516} +{"id": "g0275-troca_numero-erros_digitacao-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.011004493676867393, "atendimento_humano": 0.07459355216900251, "cadastro_atualizacao": 0.03781193530892239, "beneficios_consulta": 0.04609182893525925, "troca_numero": 0.6137204824859602, "portabilidade": 0.0032759378976918415, "conta_vencimento": 0.0016913574816066904, "sem_correspondencia": 0.21181041204468973}, "confidence": 0.6137204824859602, "input_tokens": 33, "latency_ms": 17.328041000013172} +{"id": "g0275-troca_numero-erros_digitacao-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"internet_problema_conexao": 0.0175178419649147, "negociacao_divida": 0.00574965669163098, "suporte_configuracao": 0.008707992539913558, "conta_vencimento": 0.0011971560042049222, "seguranca_perda_roubo": 0.006381468240581573, "cancelamento_linha": 0.0010757529870149367, "reclamacao_atendimento": 0.03399658127928264, "suporte_sem_sinal": 0.04029000461391396, "vas_contratacao": 0.0030499335169457634, "roaming_cobranca": 0.0012233269828799964, "portabilidade": 0.003627811012640119, "fidelidade_resgate": 0.007896939117878391, "cadastro_atualizacao": 0.013474762141680717, "bonus_nao_recebido": 0.0009257426513485722, "troca_numero": 0.8208586392035776, "sem_correspondencia": 0.034026391051591574}, "confidence": 0.8208586392035776, "input_tokens": 33, "latency_ms": 29.459549999984347} +{"id": "g0275-troca_numero-erros_digitacao-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.041304924844214747, "portabilidade": 0.007237106315052095, "troca_numero": 0.8331988110011084, "sem_correspondencia": 0.1182591578396248}, "confidence": 0.8331988110011084, "input_tokens": 35, "latency_ms": 15.034025999995038} +{"id": "g0278-troca_numero-longo_contexto-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 195, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.017007971533913507, "cadastro_atualizacao": 0.014024072616509266, "roaming_cobranca": 0.000606395665979389, "troca_numero": 0.9311613632926184, "cancelamento_linha": 0.0006671994480336903, "portabilidade": 0.0020996535165105595, "desconto_retencao": 0.00225512385371659, "sem_correspondencia": 0.032178220072718575}, "confidence": 0.9311613632926184, "input_tokens": 81, "latency_ms": 17.661685999996735} +{"id": "g0278-troca_numero-longo_contexto-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0018595934185554658, "cadastro_atualizacao": 0.01155024496282233, "cancelamento_linha": 0.0003109817980857242, "negociacao_religacao": 0.0010385513711149122, "atendimento_humano": 0.01647940530199245, "troca_numero": 0.9532143373342701, "suporte_configuracao": 0.002028327985576376, "sem_correspondencia": 0.013518557827582696}, "confidence": 0.9532143373342701, "input_tokens": 72, "latency_ms": 16.80917799998838} +{"id": "g0278-troca_numero-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 176, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"parceiros_ofertas": 0.10780877775609125, "portabilidade": 0.01684237295860125, "reclamacao_atendimento": 0.21424010705270027, "suporte_chip_esim": 0.4102473020170193, "cancelamento_linha": 0.006331414541357127, "cadastro_atualizacao": 0.07651045283853264, "negociacao_divida": 0.014778785620882341, "sem_correspondencia": 0.1532407872148158}, "confidence": 0.4102473020170193, "input_tokens": 76, "latency_ms": 18.026319999989937} +{"id": "g0278-troca_numero-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"atendimento_humano": 0.12191628385201808, "negociacao_religacao": 0.015189000054028819, "cadastro_atualizacao": 0.09361283838574437, "conta_contestacao": 0.0743253706463987, "marketplace_pedido": 0.0298064455595466, "cancelamento_linha": 0.007255377524970545, "internet_problema_conexao": 0.04686407551302304, "plano_troca": 0.22340368587481893, "portabilidade": 0.017032188082411616, "beneficios_consulta": 0.09090122927627564, "roaming_duvida": 0.011032148685602561, "conta_explicacao": 0.027449826826753933, "bonus_nao_recebido": 0.00588708207138848, "seguranca_perda_roubo": 0.08480727996406935, "suporte_sem_sinal": 0.056927232382834446, "sem_correspondencia": 0.09358993530011489}, "confidence": 0.22340368587481893, "input_tokens": 60, "latency_ms": 31.91713800001139} +{"id": "g0278-troca_numero-longo_contexto-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9528825726771063, "cadastro_atualizacao": 0.0105620087386113, "portabilidade": 0.004366826469396542, "sem_correspondencia": 0.0321885921148859}, "confidence": 0.9528825726771063, "input_tokens": 67, "latency_ms": 15.353821999980255} +{"id": "g0278-troca_numero-longo_contexto-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 135, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.006710768058510667, "cadastro_atualizacao": 0.02548075409207635, "troca_numero": 0.8814617194274328, "sem_correspondencia": 0.08634675842198024}, "confidence": 0.8814617194274328, "input_tokens": 65, "latency_ms": 14.989506999995683} +{"id": "g0278-troca_numero-longo_contexto-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 138, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"fidelidade_pontos": 0.012641652000091643, "portabilidade": 0.003517874380990814, "cadastro_atualizacao": 0.014327873855069484, "plano_consulta": 0.008437831560973748, "desconto_retencao": 0.0037965193324899418, "suporte_configuracao": 0.005652919659493909, "troca_numero": 0.9175896887059571, "marketplace_compra": 0.00246930322407985, "cancelamento_linha": 0.0028930763996196573, "recarga_saldo": 0.0005599014478121676, "parceiros_ofertas": 0.008375183356438566, "sem_correspondencia": 0.01973817607698307}, "confidence": 0.9175896887059571, "input_tokens": 62, "latency_ms": 22.609727000002522} +{"id": "g0278-troca_numero-longo_contexto-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 132, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"parceiros_ofertas": 0.016757412346576357, "troca_numero": 0.9256335157319876, "portabilidade": 0.004805052786087916, "cancelamento_linha": 0.0013265575184161645, "cadastro_atualizacao": 0.01978214139912157, "vas_cancelamento": 0.0010660002303435531, "marketplace_compra": 0.005450974369576655, "sem_correspondencia": 0.025178345617890154}, "confidence": 0.9256335157319876, "input_tokens": 63, "latency_ms": 16.41958399997634} +{"id": "g0278-troca_numero-longo_contexto-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.7143563555014134, "cancelamento_linha": 0.0036942723294375503, "cadastro_atualizacao": 0.04372651830223231, "internet_problema_conexao": 0.016357619147809397, "conta_vencimento": 0.0017121536481811757, "parceiros_ofertas": 0.07421574665571264, "vas_consulta": 0.04345398351736943, "desconto_retencao": 0.009543035081612519, "portabilidade": 0.011944349732820088, "roaming_pacote": 0.0023136131694077096, "seguranca_fraude": 0.027172343527063932, "sem_correspondencia": 0.05151000938693983}, "confidence": 0.7143563555014134, "input_tokens": 67, "latency_ms": 22.459641000011743} +{"id": "g0278-troca_numero-longo_contexto-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 0.02226287937396385, "atendimento_humano": 0.010351870580148087, "cadastro_atualizacao": 0.016417774414738316, "bonus_nao_recebido": 0.00046118305596014845, "plano_nova_linha": 0.00214780343250303, "cancelamento_linha": 0.0001094125341209218, "reclamacao_atendimento": 0.0024456718078839095, "troca_numero": 0.9010679830299153, "fidelidade_pontos": 0.005811255110760217, "fidelidade_resgate": 0.0007461649544040209, "recarga_nao_creditada": 0.00016636944756254102, "conta_pagamento_confirmacao": 0.0028309857803539397, "portabilidade": 0.0011790309161846169, "negociacao_divida": 0.0006780248583347502, "plano_troca": 0.008598013315761455, "sem_correspondencia": 0.024725577387404926}, "confidence": 0.9010679830299153, "input_tokens": 46, "latency_ms": 29.114510999988852} +{"id": "g0278-troca_numero-longo_contexto-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0034446396697017986, "troca_numero": 0.907243235113049, "cadastro_atualizacao": 0.03010875117532179, "sem_correspondencia": 0.05920337404192739}, "confidence": 0.907243235113049, "input_tokens": 70, "latency_ms": 14.952144000005774} +{"id": "g0278-troca_numero-longo_contexto-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 136, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.006564482170231957, "cadastro_atualizacao": 0.05622967379732716, "troca_numero": 0.8796899392429828, "sem_correspondencia": 0.057515904789458165}, "confidence": 0.8796899392429828, "input_tokens": 63, "latency_ms": 14.856708999985813} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.16556305990597397, "cadastro_atualizacao": 0.03708827824927542, "internet_consumo": 0.06050368700521431, "portabilidade": 0.004715491497010324, "atendimento_humano": 0.2632994919165562, "parceiros_ofertas": 0.14149527086998254, "suporte_chip_esim": 0.0612486519239767, "sem_correspondencia": 0.2660860686320105}, "confidence": 0.2660860686320105, "input_tokens": 41, "latency_ms": 16.51475700001015} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.023297803140137394, "roaming_pacote": 0.008284985899536608, "conta_contestacao": 0.05200235470567225, "vas_consulta": 0.06053740071288337, "conta_vencimento": 0.007644451578623616, "beneficios_consulta": 0.0699687739047073, "internet_consumo": 0.026059995960509463, "reclamacao_atendimento": 0.3400777529261958, "conta_segunda_via": 0.040749884553604565, "atendimento_humano": 0.11859326638449391, "plano_troca": 0.023359974509030948, "sem_correspondencia": 0.2294233557246048}, "confidence": 0.3400777529261958, "input_tokens": 41, "latency_ms": 21.734884000011334} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.33091332861298706, "negociacao_religacao": 0.010551293174198683, "atendimento_humano": 0.1293713127106451, "sem_correspondencia": 0.5291640655021692}, "confidence": 0.5291640655021692, "input_tokens": 34, "latency_ms": 15.08082699999136} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0989689140513411, "internet_consumo": 0.0971846043351717, "plano_consulta": 0.1376959808401245, "fidelidade_pontos": 0.036778319036191325, "negociacao_religacao": 0.006355963079593738, "internet_problema_conexao": 0.02591275009606505, "conta_explicacao": 0.026857651338638284, "internet_pacote_adicional": 0.06569071753587119, "desconto_retencao": 0.01720808232497478, "negociacao_divida": 0.0067949442963928085, "recarga_nao_creditada": 0.002629488431514543, "conta_segunda_via": 0.027998530787439406, "marketplace_pedido": 0.027993281853493198, "atendimento_humano": 0.19344524728420143, "conta_contestacao": 0.033128741596386964, "sem_correspondencia": 0.19535678311259996}, "confidence": 0.19535678311259996, "input_tokens": 45, "latency_ms": 29.767983000027698} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.19418968359757519, "fidelidade_pontos": 0.11070884075844532, "plano_troca": 0.009982831827276922, "negociacao_divida": 0.012112603584881238, "vas_cancelamento": 0.014611585140567011, "parceiros_ofertas": 0.06338239493649749, "conta_contestacao": 0.034324333247527324, "roaming_cobranca": 0.004616776039257895, "reclamacao_atendimento": 0.2230403434734064, "conta_debito_automatico_digital": 0.011579686835117897, "vas_consulta": 0.10972529705938802, "sem_correspondencia": 0.2117256235000593}, "confidence": 0.2230403434734064, "input_tokens": 44, "latency_ms": 23.028006000004098} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_segunda_via": 0.08355595640257331, "seguranca_perda_roubo": 0.03251450773862654, "bonus_nao_recebido": 0.016318860855587237, "vas_contratacao": 0.006855809368769421, "suporte_sem_sinal": 0.10670026784030766, "internet_consumo": 0.02083057468804959, "fidelidade_pontos": 0.02005016737451689, "reclamacao_atendimento": 0.4089319272739036, "atendimento_humano": 0.12043105412712095, "seguranca_fraude": 0.054444467711468596, "conta_contestacao": 0.025422741749782738, "sem_correspondencia": 0.10394366486929348}, "confidence": 0.4089319272739036, "input_tokens": 40, "latency_ms": 23.77289200001087} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.029878751888702364, "reclamacao_atendimento": 0.1471359858223798, "recarga_nao_creditada": 0.009677527337183328, "conta_contestacao": 0.07730500292072534, "suporte_chip_esim": 0.04102379771381899, "recarga_saldo": 0.006769767867823581, "atendimento_humano": 0.2905836660799058, "sem_correspondencia": 0.39762550036946076}, "confidence": 0.39762550036946076, "input_tokens": 37, "latency_ms": 16.519660000000158} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.009775326814859334, "plano_troca": 0.01581999137578512, "beneficios_consulta": 0.1694482306355664, "portabilidade": 0.005848688209631672, "conta_explicacao": 0.027252203488075256, "recarga_realizar": 0.0036383812231566112, "seguranca_perda_roubo": 0.058555358521532236, "desconto_retencao": 0.01430547363836024, "reclamacao_atendimento": 0.17684106940499203, "conta_pagamento_confirmacao": 0.019366166073972502, "atendimento_humano": 0.24437513026350946, "sem_correspondencia": 0.2547739803505591}, "confidence": 0.2547739803505591, "input_tokens": 39, "latency_ms": 22.43068199999243} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5612051991549405, "reclamacao_atendimento": 0.14850303288660657, "plano_troca": 0.012232762562042712, "fidelidade_resgate": 0.01522745632894292, "vas_contratacao": 0.00768830195577323, "atendimento_humano": 0.10021497145876102, "fidelidade_pontos": 0.030419107030765738, "sem_correspondencia": 0.12450916862216736}, "confidence": 0.5612051991549405, "input_tokens": 38, "latency_ms": 16.045278999996526} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_divida": 0.012860327992099711, "reclamacao_atendimento": 0.20051761061062962, "plano_troca": 0.013004225701729835, "fidelidade_resgate": 0.03353586186171543, "parceiros_ofertas": 0.04872098969847501, "seguranca_perda_roubo": 0.0685524594584159, "marketplace_pedido": 0.02510471839191962, "atendimento_humano": 0.12485559157638869, "plano_consulta": 0.06970234473452358, "roaming_cobranca": 0.0028025524595832133, "seguranca_fraude": 0.03154989111587234, "conta_segunda_via": 0.02351737603190988, "suporte_chip_esim": 0.019093804590371116, "fidelidade_pontos": 0.14167498552647986, "vas_consulta": 0.0680930194379981, "sem_correspondencia": 0.11641424081188807}, "confidence": 0.20051761061062962, "input_tokens": 40, "latency_ms": 30.06747399999199} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.23171984718826935, "seguranca_fraude": 0.07163693162082982, "roaming_cobranca": 0.004259123579541222, "negociacao_divida": 0.00926191096724004, "conta_debito_automatico_digital": 0.004172804885190321, "internet_consumo": 0.05460118049801787, "reclamacao_atendimento": 0.3018493104124548, "sem_correspondencia": 0.3224988908484566}, "confidence": 0.3224988908484566, "input_tokens": 39, "latency_ms": 17.105978000017785} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.023920609210397535, "internet_problema_conexao": 0.04821400074955072, "reclamacao_atendimento": 0.3254302856271927, "conta_vencimento": 0.005989658311587294, "vas_cancelamento": 0.012637144179801782, "atendimento_humano": 0.15336391962893756, "plano_nova_linha": 0.017518834163313686, "sem_correspondencia": 0.4129255481292187}, "confidence": 0.4129255481292187, "input_tokens": 42, "latency_ms": 16.172490000002426} +{"id": "g0285-reclamacao_atendimento-longo_contexto-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 103, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 273, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.007599967397377472, "recarga_nao_creditada": 0.01104112694991621, "plano_consulta": 0.11588535252788877, "recarga_realizar": 0.010083248660357926, "reclamacao_atendimento": 0.18959101699085038, "parceiros_ofertas": 0.07593934103581358, "conta_contestacao": 0.13774721080698352, "atendimento_humano": 0.19868525511117666, "roaming_duvida": 0.015579270854586599, "fidelidade_pontos": 0.013359175758599918, "bonus_nao_recebido": 0.009021569815082637, "sem_correspondencia": 0.21546746409136633}, "confidence": 0.21546746409136633, "input_tokens": 103, "latency_ms": 25.29257699998766} +{"id": "g0285-reclamacao_atendimento-longo_contexto-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 217, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.028291531060172362, "recarga_nao_creditada": 0.009535101921703011, "bonus_nao_recebido": 0.0398900798071093, "troca_numero": 0.0052695916063373515, "vas_contratacao": 0.013051540589372492, "atendimento_humano": 0.20302057222563194, "negociacao_divida": 0.017473713808450017, "reclamacao_atendimento": 0.2854047620980668, "roaming_cobranca": 0.008187772358175912, "portabilidade": 0.008934326175112233, "suporte_chip_esim": 0.08511526744004148, "sem_correspondencia": 0.2958257409098271}, "confidence": 0.2958257409098271, "input_tokens": 80, "latency_ms": 24.804372000005515} +{"id": "g0285-reclamacao_atendimento-longo_contexto-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 205, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 0.035349322266379476, "seguranca_fraude": 0.09184687267275865, "suporte_chip_esim": 0.006619192502423772, "atendimento_humano": 0.053719504443905525, "internet_consumo": 0.07132482860818638, "suporte_sem_sinal": 0.09237279428042444, "troca_numero": 0.0011912473100818373, "beneficios_consulta": 0.049896182953202306, "vas_consulta": 0.043452674683773646, "internet_pacote_adicional": 0.024963568195866804, "plano_troca": 0.004924458215220748, "conta_vencimento": 0.0052704906682712336, "conta_explicacao": 0.018402592204631876, "desconto_retencao": 0.015064659298614566, "reclamacao_atendimento": 0.42855774371687994, "sem_correspondencia": 0.05704386797937881}, "confidence": 0.42855774371687994, "input_tokens": 81, "latency_ms": 32.823866999990514} +{"id": "g0285-reclamacao_atendimento-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"portabilidade": 0.023426405940922587, "roaming_duvida": 0.021910278111933183, "internet_consumo": 0.0893776489209908, "suporte_configuracao": 0.09870654243882568, "atendimento_humano": 0.39721452766681414, "marketplace_compra": 0.020604800530111746, "roaming_cobranca": 0.010574276584355677, "sem_correspondencia": 0.3381855198060462}, "confidence": 0.39721452766681414, "input_tokens": 83, "latency_ms": 18.83912600001736} +{"id": "g0285-reclamacao_atendimento-longo_contexto-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.021568638977465728, "reclamacao_atendimento": 0.4065979921387591, "atendimento_humano": 0.09742687443979556, "sem_correspondencia": 0.47440649444397964}, "confidence": 0.47440649444397964, "input_tokens": 82, "latency_ms": 15.481741999991527} +{"id": "g0285-reclamacao_atendimento-longo_contexto-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 184, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.1001193605372262, "fidelidade_resgate": 0.06386978971861146, "reclamacao_atendimento": 0.5704447669569013, "sem_correspondencia": 0.265566082787261}, "confidence": 0.5704447669569013, "input_tokens": 83, "latency_ms": 15.278488000006973} +{"id": "g0285-reclamacao_atendimento-longo_contexto-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["cancelamento_linha", "conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"atendimento_humano": 0.12327065830228513, "reclamacao_atendimento": 0.12120540222827295, "recarga_saldo": 0.0016129031893797247, "vas_cancelamento": 0.010114469693732876, "cancelamento_linha": 0.6792267021685128, "portabilidade": 0.004159200606335092, "roaming_duvida": 0.006200415055653654, "sem_correspondencia": 0.05421024875582782}, "confidence": 0.6792267021685128, "input_tokens": 75, "latency_ms": 17.502304999993612} +{"id": "g0285-reclamacao_atendimento-longo_contexto-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 203, "length_bucket": "longo"}, "pred": "atendimento_humano", "probabilities": {"vas_cancelamento": 0.006774701084669087, "atendimento_humano": 0.18275650849811173, "plano_consulta": 0.022027069050443427, "vas_contratacao": 0.005777386800261048, "conta_contestacao": 0.03381212986532195, "cadastro_atualizacao": 0.03621883144314499, "fidelidade_pontos": 0.061410590655379786, "negociacao_religacao": 0.007529630739473005, "seguranca_fraude": 0.17483815021389246, "reclamacao_atendimento": 0.13726941505344165, "desconto_retencao": 0.004158459832285652, "conta_debito_automatico_digital": 0.059884078365900206, "bonus_nao_recebido": 0.007003126119435244, "vas_consulta": 0.16395651704951608, "fidelidade_resgate": 0.00950507499352044, "sem_correspondencia": 0.08707833023520324}, "confidence": 0.18275650849811173, "input_tokens": 76, "latency_ms": 33.984494000009136} +{"id": "g0285-reclamacao_atendimento-longo_contexto-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_chip_esim": 0.019653190009705123, "reclamacao_atendimento": 0.41465529973241394, "recarga_nao_creditada": 0.003504178967111563, "conta_contestacao": 0.15059208933046497, "conta_pagamento_confirmacao": 0.1527679121936258, "atendimento_humano": 0.06288841393124113, "cancelamento_linha": 0.03768172875937799, "sem_correspondencia": 0.15825718707605949}, "confidence": 0.41465529973241394, "input_tokens": 77, "latency_ms": 18.43266599999538} +{"id": "g0285-reclamacao_atendimento-longo_contexto-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"reclamacao_atendimento": 0.3548391805661363, "marketplace_compra": 0.014932108306372087, "fidelidade_pontos": 0.009623078754845171, "atendimento_humano": 0.17468871404010988, "vas_contratacao": 0.005846553092684358, "negociacao_divida": 0.00496218220281466, "internet_problema_conexao": 0.35941181055434546, "sem_correspondencia": 0.07569637248269209}, "confidence": 0.35941181055434546, "input_tokens": 79, "latency_ms": 18.239692000008745} +{"id": "g0285-reclamacao_atendimento-longo_contexto-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 165, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.4370481576285254, "recarga_saldo": 0.008385813615402474, "atendimento_humano": 0.1984848188560914, "sem_correspondencia": 0.3560812098999807}, "confidence": 0.4370481576285254, "input_tokens": 71, "latency_ms": 15.456298999993123} +{"id": "g0285-reclamacao_atendimento-longo_contexto-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"bonus_nao_recebido": 0.13139753677153254, "plano_consulta": 0.18117592047684414, "suporte_chip_esim": 0.0070631257310334586, "reclamacao_atendimento": 0.4790649399770929, "desconto_retencao": 0.009926406019508446, "negociacao_religacao": 0.016080395201567874, "atendimento_humano": 0.04053613279244928, "sem_correspondencia": 0.13475554302997142}, "confidence": 0.4790649399770929, "input_tokens": 75, "latency_ms": 18.39594899999497} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.002856615856303606, "internet_pacote_adicional": 0.10356268761702324, "conta_explicacao": 0.027576857458658507, "marketplace_compra": 0.02415858332399248, "roaming_duvida": 0.009563534271177874, "reclamacao_atendimento": 0.14954006281949417, "conta_pagamento_confirmacao": 0.011165302886973618, "seguranca_perda_roubo": 0.025654887111543827, "internet_consumo": 0.07360289053909394, "cadastro_atualizacao": 0.02999272864330895, "atendimento_humano": 0.22884560524702358, "vas_consulta": 0.08834313370882743, "parceiros_ofertas": 0.05429939039015869, "portabilidade": 0.004304349310210179, "bonus_nao_recebido": 0.004647651566067484, "sem_correspondencia": 0.16188571925014245}, "confidence": 0.22884560524702358, "input_tokens": 57, "latency_ms": 31.226494000009097} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.14670948602235231, "fidelidade_resgate": 0.014027087870833904, "conta_explicacao": 0.16717995609801287, "conta_segunda_via": 0.11859058522475556, "plano_troca": 0.00643353812526797, "suporte_configuracao": 0.017092754968855036, "conta_contestacao": 0.11164986279802473, "plano_consulta": 0.025204913549842795, "conta_vencimento": 0.006182458217167529, "conta_pagamento_confirmacao": 0.055418874758749036, "atendimento_humano": 0.19219292592894513, "sem_correspondencia": 0.1393175564371931}, "confidence": 0.19219292592894513, "input_tokens": 55, "latency_ms": 24.690902000003234} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_configuracao": 0.02228787422035563, "conta_contestacao": 0.08283058110367654, "reclamacao_atendimento": 0.35655192611577385, "marketplace_pedido": 0.02610085951089913, "recarga_nao_creditada": 0.0052146820352932275, "conta_debito_automatico_digital": 0.01855136913554396, "vas_cancelamento": 0.005365878987556284, "parceiros_ofertas": 0.04595386363347326, "atendimento_humano": 0.11858031263726952, "fidelidade_resgate": 0.01888832535028578, "roaming_duvida": 0.008546612699115434, "conta_vencimento": 0.005519951398114483, "plano_nova_linha": 0.00974470790445739, "fidelidade_pontos": 0.11236415201710655, "internet_problema_conexao": 0.0568325526380243, "sem_correspondencia": 0.10666635061305467}, "confidence": 0.35655192611577385, "input_tokens": 56, "latency_ms": 31.328962000003457} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-03-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "suporte_configuracao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.0036667297906999748, "conta_pagamento_confirmacao": 0.025689273313028338, "desconto_retencao": 0.00771956914561212, "roaming_pacote": 0.009680667605846006, "conta_segunda_via": 0.01550816419312338, "conta_debito_automatico_digital": 0.06339376232330506, "reclamacao_atendimento": 0.18143322527361577, "conta_explicacao": 0.05542965814481336, "vas_contratacao": 0.009485485683042397, "suporte_sem_sinal": 0.25377234066159293, "marketplace_compra": 0.01305434255443944, "seguranca_fraude": 0.029928871476797694, "atendimento_humano": 0.14686466319211475, "roaming_duvida": 0.02463441828066224, "vas_cancelamento": 0.010904261519936563, "sem_correspondencia": 0.14883456684136998}, "confidence": 0.25377234066159293, "input_tokens": 49, "latency_ms": 33.00223799999458} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"bonus_nao_recebido": 0.06280838402749654, "roaming_duvida": 0.005022957684789446, "recarga_saldo": 0.002943215287632894, "conta_vencimento": 0.004896887347760786, "desconto_retencao": 0.016695116792709196, "plano_nova_linha": 0.41670588679272, "internet_consumo": 0.01092234109381379, "vas_consulta": 0.04679457623220412, "beneficios_consulta": 0.13206442569452012, "cancelamento_linha": 0.0021323886628396554, "fidelidade_pontos": 0.05579178145389542, "negociacao_divida": 0.008134618018941758, "suporte_sem_sinal": 0.0585868927104044, "fidelidade_resgate": 0.01199652198159661, "plano_troca": 0.04094101296037328, "sem_correspondencia": 0.12356299325830195}, "confidence": 0.41670588679272, "input_tokens": 50, "latency_ms": 30.125531999999566} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 0.07159211298220121, "conta_explicacao": 0.044518991133513396, "seguranca_fraude": 0.05843688393864597, "conta_vencimento": 0.006616778031993676, "beneficios_consulta": 0.1078044818290727, "conta_segunda_via": 0.025065931763395135, "reclamacao_atendimento": 0.2670064498270562, "plano_consulta": 0.13790580267474156, "recarga_realizar": 0.003629552803435487, "roaming_duvida": 0.010159896419367685, "internet_pacote_adicional": 0.046838218976576175, "sem_correspondencia": 0.2204248996200008}, "confidence": 0.2670064498270562, "input_tokens": 56, "latency_ms": 24.50230599998804} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.050640530695054635, "marketplace_pedido": 0.00660008839535775, "recarga_nao_creditada": 0.004763931599067224, "internet_problema_conexao": 0.012944856589266009, "beneficios_consulta": 0.056570279695714626, "marketplace_compra": 0.007373745448867909, "desconto_retencao": 0.0026504351105670313, "reclamacao_atendimento": 0.07795818292486557, "fidelidade_resgate": 0.002798443210990367, "bonus_nao_recebido": 0.748299719664383, "fidelidade_pontos": 0.004461696957870529, "sem_correspondencia": 0.02493808970799535}, "confidence": 0.748299719664383, "input_tokens": 48, "latency_ms": 24.001945000009073} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_religacao": 0.006137731574889411, "portabilidade": 0.0045261543266525055, "conta_debito_automatico_digital": 0.017037934511672525, "roaming_duvida": 0.015491453913447358, "conta_vencimento": 0.004645993648586718, "roaming_pacote": 0.004044861750724111, "recarga_realizar": 0.002922737093484063, "conta_pagamento_confirmacao": 0.023675907816094403, "beneficios_consulta": 0.16706498434345915, "atendimento_humano": 0.21068798205560554, "suporte_sem_sinal": 0.14379259063455943, "reclamacao_atendimento": 0.18077248718050212, "plano_troca": 0.009454774091344889, "vas_cancelamento": 0.004699766348107124, "fidelidade_pontos": 0.03201181618051891, "sem_correspondencia": 0.1730328245303517}, "confidence": 0.21068798205560554, "input_tokens": 52, "latency_ms": 30.38619299999823} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.016387969900909252, "fidelidade_resgate": 0.011343011721405028, "troca_numero": 0.0018193638929219261, "roaming_cobranca": 0.0025539428892760114, "recarga_saldo": 0.06173382240974127, "reclamacao_atendimento": 0.03731775751701448, "recarga_realizar": 0.6845916597208149, "sem_correspondencia": 0.1842524719479171}, "confidence": 0.6845916597208149, "input_tokens": 40, "latency_ms": 16.578538999993953} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.016164677970329205, "vas_cancelamento": 0.018814017009642768, "desconto_retencao": 0.019629129191354344, "sem_correspondencia": 0.9453921758286736}, "confidence": 0.9453921758286736, "input_tokens": 46, "latency_ms": 15.209959000003437} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_compra": 0.02592128326564908, "vas_cancelamento": 0.008178150273693586, "marketplace_pedido": 0.02670278770224863, "atendimento_humano": 0.2688052949786137, "negociacao_divida": 0.012210478063476759, "vas_consulta": 0.15435263500143528, "internet_consumo": 0.05932841444450578, "bonus_nao_recebido": 0.031903717637151746, "portabilidade": 0.007281872902734324, "roaming_pacote": 0.0027407037534371917, "plano_nova_linha": 0.020386002938834948, "roaming_cobranca": 0.003274439132516795, "conta_explicacao": 0.030325127737293834, "seguranca_perda_roubo": 0.0958047657312781, "plano_consulta": 0.11835873115960627, "sem_correspondencia": 0.134425595277524}, "confidence": 0.2688052949786137, "input_tokens": 45, "latency_ms": 29.54239600001074} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.006498705221423723, "portabilidade": 0.001510394059864348, "desconto_retencao": 0.0025524632432742437, "vas_cancelamento": 0.006189618812338038, "troca_numero": 0.0003362292529316249, "cadastro_atualizacao": 0.0028465090253991035, "cancelamento_linha": 0.9582488671537198, "sem_correspondencia": 0.02181721323104907}, "confidence": 0.9582488671537198, "input_tokens": 45, "latency_ms": 16.04343099998573} +{"id": "g0289-atendimento_humano-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"negociacao_divida": 0.00860871353632232, "internet_pacote_adicional": 0.24814427488761465, "internet_problema_conexao": 0.05987150723900241, "conta_segunda_via": 0.01837085155153334, "conta_pagamento_confirmacao": 0.02444700356594317, "vas_consulta": 0.06997622391009717, "conta_vencimento": 0.004532720807888427, "marketplace_pedido": 0.041070710584860254, "suporte_sem_sinal": 0.17710719997030497, "plano_nova_linha": 0.021018152955578424, "suporte_configuracao": 0.02633560669627469, "negociacao_religacao": 0.004623572263979822, "fidelidade_pontos": 0.03974555020881772, "plano_troca": 0.007524162230244466, "reclamacao_atendimento": 0.09557706918747744, "sem_correspondencia": 0.15304668040406075}, "confidence": 0.24814427488761465, "input_tokens": 46, "latency_ms": 30.784060000002} +{"id": "g0289-atendimento_humano-erros_digitacao-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"reclamacao_atendimento": 0.07424677316343416, "vas_contratacao": 0.014187716678880863, "recarga_realizar": 0.011457503790921753, "internet_pacote_adicional": 0.4000860431628605, "conta_contestacao": 0.05238271459446295, "troca_numero": 0.0018874886104686072, "plano_troca": 0.007400391964559851, "atendimento_humano": 0.17985723968569547, "roaming_cobranca": 0.003058043530355229, "recarga_saldo": 0.006390500769776639, "negociacao_religacao": 0.005329959600812019, "sem_correspondencia": 0.24371562444777195}, "confidence": 0.4000860431628605, "input_tokens": 44, "latency_ms": 22.328020000003335} +{"id": "g0289-atendimento_humano-erros_digitacao-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.010169942645441106, "bonus_nao_recebido": 0.034354306021566465, "cadastro_atualizacao": 0.03623300713174123, "vas_consulta": 0.06580636509363876, "seguranca_fraude": 0.020132151932418817, "atendimento_humano": 0.24068910858049103, "conta_debito_automatico_digital": 0.013049496989568294, "cancelamento_linha": 0.0025054178595313704, "negociacao_divida": 0.004826609873201673, "internet_pacote_adicional": 0.3794361569666941, "reclamacao_atendimento": 0.04998795953605038, "sem_correspondencia": 0.1428094773696568}, "confidence": 0.3794361569666941, "input_tokens": 44, "latency_ms": 24.252138999997896} +{"id": "g0289-atendimento_humano-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.014859033190825858, "atendimento_humano": 0.5898909121072429, "reclamacao_atendimento": 0.06896685982319081, "sem_correspondencia": 0.32628319487874047}, "confidence": 0.5898909121072429, "input_tokens": 43, "latency_ms": 15.156611999998404} +{"id": "g0289-atendimento_humano-erros_digitacao-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.02386791053891439, "fidelidade_resgate": 0.011731372121985384, "conta_explicacao": 0.017517950247132614, "seguranca_perda_roubo": 0.04076474872743677, "reclamacao_atendimento": 0.0996616474845223, "internet_consumo": 0.045092910171216596, "bonus_nao_recebido": 0.040409009583781866, "suporte_chip_esim": 0.07911263343649229, "beneficios_consulta": 0.21081709694867456, "recarga_realizar": 0.004659106918049595, "cadastro_atualizacao": 0.024196244584705606, "marketplace_pedido": 0.029701169345099535, "troca_numero": 0.0023496341705584057, "plano_troca": 0.010402138262597681, "atendimento_humano": 0.1829034671609481, "sem_correspondencia": 0.17681296029788426}, "confidence": 0.21081709694867456, "input_tokens": 43, "latency_ms": 30.53616299999362} +{"id": "g0289-atendimento_humano-erros_digitacao-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"beneficios_consulta": 0.16288499259176617, "marketplace_pedido": 0.024978410030963197, "negociacao_religacao": 0.005924516257474332, "plano_consulta": 0.14610160640618614, "negociacao_divida": 0.006071872906710304, "suporte_sem_sinal": 0.22536392129517993, "suporte_chip_esim": 0.028792766368138704, "atendimento_humano": 0.20445158732525537, "roaming_duvida": 0.009284217685203584, "troca_numero": 0.0019446258337736657, "reclamacao_atendimento": 0.047231099702358545, "sem_correspondencia": 0.13697038359699007}, "confidence": 0.22536392129517993, "input_tokens": 45, "latency_ms": 23.563704999986612} +{"id": "g0289-atendimento_humano-erros_digitacao-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.08865156835803067, "recarga_nao_creditada": 0.011704138567329485, "vas_cancelamento": 0.011695538734611412, "beneficios_consulta": 0.18729198118516788, "reclamacao_atendimento": 0.05870458154905275, "internet_consumo": 0.05497498851250848, "seguranca_fraude": 0.09249864587559287, "conta_vencimento": 0.007719243934148877, "troca_numero": 0.003197168955185778, "negociacao_divida": 0.01530610688258787, "conta_contestacao": 0.03927807166634553, "atendimento_humano": 0.1738090230063276, "conta_explicacao": 0.038387015747927244, "plano_nova_linha": 0.024710698237349824, "cancelamento_linha": 0.015900699540232863, "sem_correspondencia": 0.1761705292476008}, "confidence": 0.18729198118516788, "input_tokens": 43, "latency_ms": 28.310519000001477} +{"id": "g0289-atendimento_humano-erros_digitacao-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_pedido": 0.019328238028521207, "bonus_nao_recebido": 0.058156291639809767, "fidelidade_resgate": 0.007886203768306704, "fidelidade_pontos": 0.021392443690424593, "conta_pagamento_confirmacao": 0.013279908052237811, "conta_explicacao": 0.01825112624114761, "conta_segunda_via": 0.019713704983317093, "beneficios_consulta": 0.061170409054570454, "marketplace_compra": 0.018784686520651177, "reclamacao_atendimento": 0.02402329952219884, "conta_vencimento": 0.002918195382581564, "atendimento_humano": 0.40259330602395715, "plano_consulta": 0.08645439707818335, "internet_pacote_adicional": 0.14697047753229645, "plano_troca": 0.005360998564117619, "sem_correspondencia": 0.09371631391767858}, "confidence": 0.40259330602395715, "input_tokens": 43, "latency_ms": 30.69197900001086} +{"id": "g0289-atendimento_humano-erros_digitacao-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.03248846649282502, "reclamacao_atendimento": 0.16426128354114683, "atendimento_humano": 0.2757913850560073, "sem_correspondencia": 0.5274588649100208}, "confidence": 0.5274588649100208, "input_tokens": 43, "latency_ms": 15.081341000012571} +{"id": "g0289-atendimento_humano-erros_digitacao-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.030615952645050175, "desconto_retencao": 0.03028064859037786, "conta_segunda_via": 0.03799209609283167, "atendimento_humano": 0.28849079183987336, "reclamacao_atendimento": 0.09077029354006876, "vas_cancelamento": 0.0399740026155374, "internet_problema_conexao": 0.0643677465189487, "sem_correspondencia": 0.4175084681573121}, "confidence": 0.4175084681573121, "input_tokens": 45, "latency_ms": 16.916432000016357} +{"id": "g0289-atendimento_humano-erros_digitacao-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.04686166137206582, "plano_consulta": 0.08168655919213404, "roaming_pacote": 0.0073104074915314845, "fidelidade_pontos": 0.0439102516012587, "conta_debito_automatico_digital": 0.013282291123723535, "conta_contestacao": 0.04310549946171812, "atendimento_humano": 0.30942992456594687, "troca_numero": 0.004437230216708158, "reclamacao_atendimento": 0.03861761973068187, "suporte_chip_esim": 0.020263357795659374, "conta_explicacao": 0.0339483258063553, "sem_correspondencia": 0.35714687164221676}, "confidence": 0.35714687164221676, "input_tokens": 45, "latency_ms": 23.316101999995453} +{"id": "g0289-atendimento_humano-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.010492067292465854, "reclamacao_atendimento": 0.14867558208331577, "parceiros_ofertas": 0.22943838902258082, "conta_debito_automatico_digital": 0.06834334421479189, "suporte_configuracao": 0.0595696146419576, "beneficios_consulta": 0.1092981890946799, "seguranca_perda_roubo": 0.08264995712716884, "sem_correspondencia": 0.29153285652303934}, "confidence": 0.29153285652303934, "input_tokens": 46, "latency_ms": 17.253169000014168} +{"id": "g0291-atendimento_humano-emocional-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"fidelidade_resgate": 0.016197247385427598, "marketplace_pedido": 0.032543621866376264, "conta_explicacao": 0.031902037471806526, "recarga_nao_creditada": 0.003310967227506543, "atendimento_humano": 0.5283120855829341, "reclamacao_atendimento": 0.06550804507311049, "recarga_saldo": 0.004029133345850371, "sem_correspondencia": 0.31819686204698816}, "confidence": 0.5283120855829341, "input_tokens": 58, "latency_ms": 16.918605000000753} +{"id": "g0291-atendimento_humano-emocional-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_explicacao": 0.014083447079097776, "atendimento_humano": 0.5255351120428053, "recarga_nao_creditada": 0.002547370994483196, "conta_vencimento": 0.004126975355108016, "fidelidade_resgate": 0.01492566444369248, "suporte_sem_sinal": 0.14254228916761016, "reclamacao_atendimento": 0.09602098265311756, "suporte_configuracao": 0.022006666513228166, "fidelidade_pontos": 0.06523447550607774, "roaming_pacote": 0.0026570542522031783, "conta_contestacao": 0.01604661734449937, "sem_correspondencia": 0.09427334464807696}, "confidence": 0.5255351120428053, "input_tokens": 46, "latency_ms": 22.696171999996295} +{"id": "g0291-atendimento_humano-emocional-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.21775194951856522, "marketplace_pedido": 0.022873470506459777, "seguranca_perda_roubo": 0.017899023327280248, "internet_pacote_adicional": 0.30373501706930106, "bonus_nao_recebido": 0.03383458770384409, "reclamacao_atendimento": 0.1066876870889969, "recarga_realizar": 0.004135521584806215, "sem_correspondencia": 0.2930827432007465}, "confidence": 0.30373501706930106, "input_tokens": 51, "latency_ms": 17.483995000020514} +{"id": "g0291-atendimento_humano-emocional-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.41739389080085443, "reclamacao_atendimento": 0.06386666422200683, "fidelidade_resgate": 0.017669637924567137, "seguranca_perda_roubo": 0.14856592803092755, "plano_troca": 0.006391045594368351, "recarga_nao_creditada": 0.002200352406338808, "portabilidade": 0.003630984814651238, "conta_pagamento_confirmacao": 0.018886058908803557, "marketplace_compra": 0.08718927036080341, "negociacao_religacao": 0.0034937378932306455, "suporte_chip_esim": 0.06265469309732617, "sem_correspondencia": 0.16805773594612186}, "confidence": 0.41739389080085443, "input_tokens": 49, "latency_ms": 24.061992000014243} +{"id": "g0291-atendimento_humano-emocional-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.006321633346482211, "suporte_sem_sinal": 0.12691267059309477, "plano_consulta": 0.047751438717616106, "recarga_realizar": 0.0072457563482871004, "suporte_chip_esim": 0.010704156200754426, "recarga_nao_creditada": 0.005944127322117257, "atendimento_humano": 0.4250037447317235, "negociacao_divida": 0.006799644445249107, "seguranca_perda_roubo": 0.05183500515750153, "conta_segunda_via": 0.020227404669225856, "fidelidade_pontos": 0.04812213491119497, "internet_problema_conexao": 0.04042187032104985, "reclamacao_atendimento": 0.06976051752031766, "roaming_pacote": 0.006288907136292416, "negociacao_religacao": 0.0061761053440589474, "sem_correspondencia": 0.12048488323503433}, "confidence": 0.4250037447317235, "input_tokens": 52, "latency_ms": 30.592030000008208} +{"id": "g0291-atendimento_humano-emocional-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"seguranca_perda_roubo": 0.014678704246460198, "reclamacao_atendimento": 0.07745521845629089, "atendimento_humano": 0.4720123015293505, "cancelamento_linha": 0.005763031787852481, "bonus_nao_recebido": 0.007341970536760196, "desconto_retencao": 0.009295240440645489, "fidelidade_pontos": 0.13790049246414335, "conta_explicacao": 0.037098882437938706, "conta_debito_automatico_digital": 0.027575894502547733, "fidelidade_resgate": 0.012169858959290243, "conta_pagamento_confirmacao": 0.018547023505462636, "roaming_pacote": 0.0027310004224472394, "recarga_saldo": 0.0019238467449471247, "portabilidade": 0.004313938037830093, "recarga_nao_creditada": 0.0017355256289246469, "sem_correspondencia": 0.16945707029910848}, "confidence": 0.4720123015293505, "input_tokens": 41, "latency_ms": 30.919292999982417} +{"id": "g0291-atendimento_humano-emocional-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.033399594189306346, "beneficios_consulta": 0.08200789514116968, "reclamacao_atendimento": 0.13561758847387917, "fidelidade_pontos": 0.03541024891386166, "suporte_chip_esim": 0.03179521218755286, "conta_contestacao": 0.04254219449148318, "cadastro_atualizacao": 0.025082797641343732, "conta_debito_automatico_digital": 0.010493894454588417, "troca_numero": 0.002077226595712401, "internet_problema_conexao": 0.0815054279691006, "vas_cancelamento": 0.0036132378766964607, "internet_pacote_adicional": 0.07141620901904573, "plano_nova_linha": 0.024731903223304604, "internet_consumo": 0.03287204463682844, "atendimento_humano": 0.1553278169726371, "sem_correspondencia": 0.23210670821348964}, "confidence": 0.23210670821348964, "input_tokens": 48, "latency_ms": 31.634983000003558} +{"id": "g0291-atendimento_humano-emocional-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.03701201333159537, "fidelidade_resgate": 0.019909088782204216, "internet_consumo": 0.01833957187655846, "troca_numero": 0.0028802462845960446, "conta_explicacao": 0.028597651979962533, "seguranca_fraude": 0.0916638642472818, "suporte_chip_esim": 0.033559731045187835, "fidelidade_pontos": 0.08924748457627188, "desconto_retencao": 0.011584711814797564, "parceiros_ofertas": 0.06999972234480988, "atendimento_humano": 0.3238060964893425, "conta_vencimento": 0.0038812291940273514, "reclamacao_atendimento": 0.04457691911590084, "recarga_saldo": 0.0037115045079005346, "conta_segunda_via": 0.02620806459590582, "sem_correspondencia": 0.19502209981365734}, "confidence": 0.3238060964893425, "input_tokens": 47, "latency_ms": 30.13915900001507} +{"id": "g0291-atendimento_humano-emocional-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_compra": 0.03326447735581964, "conta_explicacao": 0.021087650558264736, "atendimento_humano": 0.4936556301660719, "reclamacao_atendimento": 0.04060678996217486, "fidelidade_pontos": 0.026257886054066454, "recarga_realizar": 0.0031942499863895934, "troca_numero": 0.0024817069471350854, "sem_correspondencia": 0.37945160897007774}, "confidence": 0.4936556301660719, "input_tokens": 55, "latency_ms": 16.379950000015242} +{"id": "g0291-atendimento_humano-emocional-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 82, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.013030016964692843, "reclamacao_atendimento": 0.06576141055734805, "atendimento_humano": 0.7934607966881722, "sem_correspondencia": 0.12774777578978694}, "confidence": 0.7934607966881722, "input_tokens": 41, "latency_ms": 14.848389000007955} +{"id": "g0291-atendimento_humano-emocional-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 0.08402661547163931, "seguranca_fraude": 0.06776997699476693, "recarga_saldo": 0.005624735471782665, "atendimento_humano": 0.28520448078231814, "roaming_duvida": 0.02089591029643678, "conta_explicacao": 0.033425287657428075, "bonus_nao_recebido": 0.013450224453591722, "suporte_sem_sinal": 0.20445043610224262, "conta_segunda_via": 0.017298348892418627, "recarga_nao_creditada": 0.0052840176144248845, "reclamacao_atendimento": 0.0886532920842354, "sem_correspondencia": 0.17391667417871484}, "confidence": 0.28520448078231814, "input_tokens": 45, "latency_ms": 23.63927299998636} +{"id": "g0291-atendimento_humano-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"plano_consulta": 0.08408090840261681, "marketplace_compra": 0.1126514051990733, "suporte_sem_sinal": 0.14170857394142353, "negociacao_divida": 0.009507820426363089, "internet_pacote_adicional": 0.15729764792415263, "reclamacao_atendimento": 0.1671581192467656, "seguranca_perda_roubo": 0.11860155088293635, "cancelamento_linha": 0.002788104238958004, "seguranca_fraude": 0.03702844841437142, "conta_contestacao": 0.045484198385623585, "conta_vencimento": 0.0029328364300013634, "sem_correspondencia": 0.12076038650771433}, "confidence": 0.1671581192467656, "input_tokens": 46, "latency_ms": 22.98544000001357} +{"id": "g0293-atendimento_humano-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.011231605031532638, "conta_segunda_via": 0.030930498802148033, "parceiros_ofertas": 0.07537493155332008, "fidelidade_resgate": 0.013657162048641177, "atendimento_humano": 0.3746790312560403, "recarga_realizar": 0.01359640722011835, "plano_nova_linha": 0.02749273011340084, "cadastro_atualizacao": 0.047224052536260656, "reclamacao_atendimento": 0.09785872012011863, "recarga_saldo": 0.006162833925391008, "marketplace_pedido": 0.0441266897011767, "sem_correspondencia": 0.2576653376918516}, "confidence": 0.3746790312560403, "input_tokens": 56, "latency_ms": 22.915631999978814} +{"id": "g0293-atendimento_humano-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.09425001061440004, "portabilidade": 0.029327858908597886, "atendimento_humano": 0.32274401924314766, "bonus_nao_recebido": 0.016169211264835368, "seguranca_perda_roubo": 0.037063968282255555, "negociacao_divida": 0.020658720756078754, "internet_consumo": 0.029447897077979034, "suporte_sem_sinal": 0.18796931636077188, "troca_numero": 0.004667561607766207, "suporte_chip_esim": 0.004084925726131238, "reclamacao_atendimento": 0.06633987429116565, "sem_correspondencia": 0.1872766358668707}, "confidence": 0.32274401924314766, "input_tokens": 47, "latency_ms": 24.114332999999988} +{"id": "g0293-atendimento_humano-indireto_multiplo-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 106, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"bonus_nao_recebido": 0.0344883929653986, "internet_problema_conexao": 0.03195772517331776, "marketplace_compra": 0.007964251126260232, "negociacao_divida": 0.006322651754835507, "vas_cancelamento": 0.0017727494897594432, "marketplace_pedido": 0.009985822636712988, "reclamacao_atendimento": 0.02669765467585584, "atendimento_humano": 0.3891318823116463, "plano_consulta": 0.3608253996413244, "conta_contestacao": 0.010120568242065184, "recarga_realizar": 0.0022716646699753986, "sem_correspondencia": 0.11846123731284836}, "confidence": 0.3891318823116463, "input_tokens": 51, "latency_ms": 23.912034000005633} +{"id": "g0293-atendimento_humano-indireto_multiplo-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.004883010640251495, "atendimento_humano": 0.7640375861413178, "reclamacao_atendimento": 0.10135873893273534, "sem_correspondencia": 0.12972066428569537}, "confidence": 0.7640375861413178, "input_tokens": 50, "latency_ms": 14.99635000001831} +{"id": "g0293-atendimento_humano-indireto_multiplo-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.043212241780575485, "reclamacao_atendimento": 0.07975334555278203, "atendimento_humano": 0.3865197541338242, "sem_correspondencia": 0.4905146585328183}, "confidence": 0.4905146585328183, "input_tokens": 51, "latency_ms": 14.957088000016938} +{"id": "g0293-atendimento_humano-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 0.00918453754204646, "conta_pagamento_confirmacao": 0.01749633641648144, "cadastro_atualizacao": 0.028911883284088988, "conta_explicacao": 0.01974265668531358, "plano_consulta": 0.038956866035646076, "parceiros_ofertas": 0.03325129704239721, "atendimento_humano": 0.2759612228666501, "reclamacao_atendimento": 0.06460336656692353, "vas_consulta": 0.10871362788670276, "recarga_realizar": 0.003250097188080879, "troca_numero": 0.0016629627364105524, "internet_problema_conexao": 0.15868379325296117, "seguranca_fraude": 0.04453882989562643, "conta_debito_automatico_digital": 0.008389291432631738, "roaming_cobranca": 0.0040765582036926895, "sem_correspondencia": 0.18257667296434643}, "confidence": 0.2759612228666501, "input_tokens": 49, "latency_ms": 30.49413499999787} +{"id": "g0293-atendimento_humano-indireto_multiplo-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_configuracao": 0.012862943850253798, "internet_consumo": 0.6747252839411464, "cancelamento_linha": 0.0007678400027291756, "roaming_pacote": 0.0013774905611778345, "suporte_sem_sinal": 0.03360493803026161, "reclamacao_atendimento": 0.02861320556776946, "seguranca_perda_roubo": 0.003554253785373193, "conta_explicacao": 0.019199972682819182, "conta_segunda_via": 0.007821484350962306, "bonus_nao_recebido": 0.0020295474372307777, "parceiros_ofertas": 0.018579354229612932, "fidelidade_resgate": 0.005725163880105978, "atendimento_humano": 0.11737163932998347, "vas_contratacao": 0.00294158347172953, "conta_debito_automatico_digital": 0.002612552333352444, "sem_correspondencia": 0.06821274654549189}, "confidence": 0.6747252839411464, "input_tokens": 47, "latency_ms": 31.012026999974296} +{"id": "g0293-atendimento_humano-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.09640726204850401, "reclamacao_atendimento": 0.23466729851567067, "atendimento_humano": 0.40780653696243285, "sem_correspondencia": 0.2611189024733925}, "confidence": 0.40780653696243285, "input_tokens": 45, "latency_ms": 14.882519999986243} +{"id": "g0293-atendimento_humano-indireto_multiplo-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["troca_numero"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.002541203441733019, "plano_troca": 0.20089475211814783, "roaming_pacote": 0.0019751334905584606, "conta_segunda_via": 0.02383643690239081, "conta_contestacao": 0.026675998369574596, "desconto_retencao": 0.019120528724177816, "internet_pacote_adicional": 0.09891809228306733, "atendimento_humano": 0.35981075883475666, "marketplace_compra": 0.018265688247511142, "parceiros_ofertas": 0.027506810724532284, "internet_problema_conexao": 0.016910787167823696, "reclamacao_atendimento": 0.017220518969877988, "suporte_configuracao": 0.021622865747724006, "fidelidade_resgate": 0.03642559315485975, "marketplace_pedido": 0.021598420393514027, "sem_correspondencia": 0.10667641142975058}, "confidence": 0.35981075883475666, "input_tokens": 46, "latency_ms": 30.059020999999575} +{"id": "g0293-atendimento_humano-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_resgate": 0.020618082705852504, "internet_consumo": 0.057227391056757344, "seguranca_perda_roubo": 0.06304498685562533, "roaming_duvida": 0.009003521765539625, "seguranca_fraude": 0.06477166633863779, "reclamacao_atendimento": 0.11353737723456146, "negociacao_divida": 0.01408778672745337, "troca_numero": 0.002945122273371937, "recarga_saldo": 0.0038592786992242343, "parceiros_ofertas": 0.046392607872277586, "portabilidade": 0.01204223636859183, "plano_consulta": 0.26538642919620165, "bonus_nao_recebido": 0.02001235982388195, "plano_nova_linha": 0.015197269434514918, "suporte_sem_sinal": 0.1322999282554732, "sem_correspondencia": 0.15957395539203525}, "confidence": 0.26538642919620165, "input_tokens": 43, "latency_ms": 30.010704000005717} +{"id": "g0293-atendimento_humano-indireto_multiplo-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.36043170363032595, "vas_cancelamento": 0.035248905682928156, "reclamacao_atendimento": 0.0911143354409511, "sem_correspondencia": 0.5132050552457947}, "confidence": 0.5132050552457947, "input_tokens": 51, "latency_ms": 14.910065999998778} +{"id": "g0293-atendimento_humano-indireto_multiplo-11-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"troca_numero": 0.0022625384185454393, "atendimento_humano": 0.16111508863352358, "conta_debito_automatico_digital": 0.013099153287128499, "reclamacao_atendimento": 0.1347141933115483, "fidelidade_resgate": 0.44333138424815244, "roaming_pacote": 0.00199228279577759, "suporte_sem_sinal": 0.09606010229458176, "sem_correspondencia": 0.1474252570107424}, "confidence": 0.44333138424815244, "input_tokens": 51, "latency_ms": 16.8505620000019} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.04763577727636655, "cadastro_atualizacao": 0.06329858102635318, "conta_vencimento": 0.010903581631629005, "vas_cancelamento": 0.02758419426357131, "plano_consulta": 0.11074906981972198, "internet_problema_conexao": 0.0385776485208049, "troca_numero": 0.004970885190172031, "vas_consulta": 0.23822525879399964, "roaming_pacote": 0.010472944606020938, "negociacao_religacao": 0.013340437362366477, "recarga_nao_creditada": 0.006228489138401457, "sem_correspondencia": 0.4280131323705926}, "confidence": 0.4280131323705926, "input_tokens": 32, "latency_ms": 21.612917999988213} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.20144638494195932, "suporte_sem_sinal": 0.2607639143644419, "desconto_retencao": 0.06245713704249686, "roaming_cobranca": 0.0098175090172049, "fidelidade_resgate": 0.030288152509511085, "negociacao_divida": 0.017825158379320645, "roaming_duvida": 0.016903108048823133, "suporte_chip_esim": 0.038029991231970456, "negociacao_religacao": 0.00923906083866604, "cancelamento_linha": 0.004539662057681613, "recarga_nao_creditada": 0.0037375157838222227, "sem_correspondencia": 0.3449524057841018}, "confidence": 0.3449524057841018, "input_tokens": 32, "latency_ms": 23.24009200000887} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.20202445579364356, "vas_cancelamento": 0.021633682339336564, "cancelamento_linha": 0.01769018882853998, "parceiros_ofertas": 0.13463492421931506, "reclamacao_atendimento": 0.059977258285962926, "recarga_realizar": 0.009950179407439327, "troca_numero": 0.0066531499446903135, "desconto_retencao": 0.025482527401415316, "conta_vencimento": 0.016967802900068683, "plano_nova_linha": 0.04192501967643581, "vas_contratacao": 0.0243622599879386, "sem_correspondencia": 0.43869855121521384}, "confidence": 0.43869855121521384, "input_tokens": 30, "latency_ms": 21.20166699998549} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.009223274538719451, "recarga_realizar": 0.007853836456238873, "recarga_nao_creditada": 0.007784294602215354, "conta_contestacao": 0.06830042343012323, "conta_segunda_via": 0.06543253860434721, "plano_consulta": 0.14752457479504377, "recarga_saldo": 0.006753386209241914, "conta_explicacao": 0.07448922561778348, "seguranca_perda_roubo": 0.039451172949958126, "atendimento_humano": 0.07165398923495173, "roaming_pacote": 0.007555471448230935, "conta_pagamento_confirmacao": 0.05339871518067274, "negociacao_religacao": 0.010722572510815983, "suporte_sem_sinal": 0.12769118959876413, "conta_debito_automatico_digital": 0.022102312282525332, "sem_correspondencia": 0.28006302254036775}, "confidence": 0.28006302254036775, "input_tokens": 32, "latency_ms": 30.326854000009007} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.11329942406490247, "beneficios_consulta": 0.20895308527187836, "suporte_chip_esim": 0.037405337565749, "internet_problema_conexao": 0.019110116855674958, "recarga_saldo": 0.004654496834829416, "suporte_configuracao": 0.05241432855231383, "reclamacao_atendimento": 0.07612528548514315, "sem_correspondencia": 0.4880379253695088}, "confidence": 0.4880379253695088, "input_tokens": 30, "latency_ms": 17.161938000015198} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.015360349817872699, "seguranca_perda_roubo": 0.05783280368490667, "atendimento_humano": 0.11071191003678722, "sem_correspondencia": 0.8160949364604334}, "confidence": 0.8160949364604334, "input_tokens": 31, "latency_ms": 15.060836999992944} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.00848514072937241, "recarga_realizar": 0.00922233753434684, "fidelidade_pontos": 0.0418276175709201, "sem_correspondencia": 0.9404649041653607}, "confidence": 0.9404649041653607, "input_tokens": 33, "latency_ms": 15.089657999993733} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.039761122649395936, "plano_consulta": 0.1420806807267723, "marketplace_pedido": 0.07443516763850722, "marketplace_compra": 0.08800404592606836, "recarga_realizar": 0.01183013721040565, "vas_contratacao": 0.03163136195827486, "vas_cancelamento": 0.01688033170245866, "sem_correspondencia": 0.595377152188117}, "confidence": 0.595377152188117, "input_tokens": 36, "latency_ms": 16.135897999987492} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.029266375330451656, "conta_explicacao": 0.07159145456444574, "suporte_configuracao": 0.05416776824281203, "internet_consumo": 0.0549778587269318, "fidelidade_pontos": 0.09280398851052626, "plano_troca": 0.03846817986635822, "conta_vencimento": 0.013794642481370814, "sem_correspondencia": 0.6449297322771035}, "confidence": 0.6449297322771035, "input_tokens": 35, "latency_ms": 16.382660999994414} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.014539006169132354, "seguranca_perda_roubo": 0.0578700266713573, "fidelidade_resgate": 0.06084866840258066, "conta_segunda_via": 0.09786687675194303, "roaming_cobranca": 0.007619490405307, "plano_troca": 0.03404295663252846, "suporte_chip_esim": 0.06583413159712691, "sem_correspondencia": 0.6613788433700243}, "confidence": 0.6613788433700243, "input_tokens": 33, "latency_ms": 16.200949000023} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.05450413946589589, "bonus_nao_recebido": 0.0884356903368532, "recarga_realizar": 0.011446123427151528, "sem_correspondencia": 0.8456140467700994}, "confidence": 0.8456140467700994, "input_tokens": 30, "latency_ms": 14.958947999986094} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.034751518136759474, "plano_nova_linha": 0.048619804774158254, "internet_problema_conexao": 0.03383731330852789, "sem_correspondencia": 0.8827913637805543}, "confidence": 0.8827913637805543, "input_tokens": 36, "latency_ms": 15.038797000016757} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 0.02206295995084144, "marketplace_pedido": 0.062320182500860764, "conta_pagamento_confirmacao": 0.07118218650678663, "roaming_duvida": 0.013939908280648686, "beneficios_consulta": 0.1904419431716537, "cancelamento_linha": 0.005798974750712528, "conta_debito_automatico_digital": 0.0413255743791325, "vas_cancelamento": 0.005748296365312821, "roaming_cobranca": 0.007744836902291178, "parceiros_ofertas": 0.20656419550627808, "cadastro_atualizacao": 0.04765518927811867, "vas_contratacao": 0.012662898277726986, "reclamacao_atendimento": 0.0690270836391079, "conta_segunda_via": 0.03377559531223794, "recarga_nao_creditada": 0.005454621941531315, "sem_correspondencia": 0.20429555323675888}, "confidence": 0.20656419550627808, "input_tokens": 36, "latency_ms": 30.74418900001774} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.1246907374393502, "plano_troca": 0.019458375268624185, "troca_numero": 0.003458850677118837, "desconto_retencao": 0.0634319688108629, "seguranca_fraude": 0.0791802828826528, "recarga_realizar": 0.006735882978916067, "atendimento_humano": 0.08819816733469342, "vas_cancelamento": 0.010865232570777664, "parceiros_ofertas": 0.1666162111424012, "roaming_duvida": 0.019671977819788026, "conta_pagamento_confirmacao": 0.0948214725099374, "sem_correspondencia": 0.3228708405648773}, "confidence": 0.3228708405648773, "input_tokens": 31, "latency_ms": 22.065936000018382} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.006527253131780981, "atendimento_humano": 0.1051087406484653, "beneficios_consulta": 0.15309225821404296, "recarga_saldo": 0.004700473763073815, "fidelidade_pontos": 0.03211823333265789, "bonus_nao_recebido": 0.01781780378505263, "plano_consulta": 0.16103316116136657, "portabilidade": 0.006978942697421908, "conta_debito_automatico_digital": 0.014791389259153624, "parceiros_ofertas": 0.07240591616212676, "roaming_pacote": 0.0073189974250538505, "suporte_configuracao": 0.032661887273097844, "conta_pagamento_confirmacao": 0.03414749944940794, "desconto_retencao": 0.006712589109725718, "negociacao_divida": 0.009115892050675336, "sem_correspondencia": 0.3354689625368969}, "confidence": 0.3354689625368969, "input_tokens": 40, "latency_ms": 30.002117999998745} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.01730188812781132, "recarga_realizar": 0.010737466224549068, "conta_vencimento": 0.008583097210995995, "internet_problema_conexao": 0.07343642031040999, "fidelidade_pontos": 0.18734795779869123, "negociacao_divida": 0.020444615821879952, "roaming_cobranca": 0.00901605978408006, "portabilidade": 0.00843341690206071, "vas_contratacao": 0.01009584268096803, "cadastro_atualizacao": 0.04651596626764742, "roaming_duvida": 0.016263457817922593, "cancelamento_linha": 0.008603598415842947, "atendimento_humano": 0.14094284872521737, "suporte_configuracao": 0.03616532861884909, "suporte_sem_sinal": 0.1549144761734337, "sem_correspondencia": 0.25119755911964053}, "confidence": 0.25119755911964053, "input_tokens": 41, "latency_ms": 29.234158999997817} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"roaming_duvida": 0.009858618669438235, "desconto_retencao": 0.01285129529479915, "fidelidade_resgate": 0.028222324839174126, "bonus_nao_recebido": 0.010952948791517411, "negociacao_religacao": 0.009154277088594067, "recarga_realizar": 0.010064932700494479, "suporte_sem_sinal": 0.12514546740831492, "seguranca_perda_roubo": 0.038219374367294646, "recarga_nao_creditada": 0.004621302327248636, "vas_consulta": 0.2341629458276345, "vas_contratacao": 0.013854655688782955, "fidelidade_pontos": 0.1573720602958977, "suporte_chip_esim": 0.09216074812890458, "conta_segunda_via": 0.05544773962463338, "plano_troca": 0.008116124345235922, "sem_correspondencia": 0.18979518460203532}, "confidence": 0.2341629458276345, "input_tokens": 32, "latency_ms": 31.143950000000586} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.041640728091586705, "bonus_nao_recebido": 0.06412635648062294, "suporte_sem_sinal": 0.28830498027347057, "sem_correspondencia": 0.6059279351543198}, "confidence": 0.6059279351543198, "input_tokens": 37, "latency_ms": 15.115159999993466} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.11667548631455474, "bonus_nao_recebido": 0.09758285237659577, "negociacao_divida": 0.013431758350894968, "recarga_saldo": 0.02370261353477259, "reclamacao_atendimento": 0.04403486014646525, "internet_pacote_adicional": 0.4025796273206715, "conta_debito_automatico_digital": 0.010100319779331911, "parceiros_ofertas": 0.06092622381643037, "suporte_chip_esim": 0.01336303326552248, "negociacao_religacao": 0.007304988189547093, "recarga_realizar": 0.012565702879649948, "sem_correspondencia": 0.1977325340255634}, "confidence": 0.4025796273206715, "input_tokens": 38, "latency_ms": 23.57286899999167} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.07746030058416181, "vas_contratacao": 0.025127387460451737, "conta_segunda_via": 0.09183081591109044, "conta_vencimento": 0.011334260440081376, "marketplace_pedido": 0.09359636501834467, "suporte_configuracao": 0.059488290234970535, "plano_troca": 0.016535314954235696, "sem_correspondencia": 0.6246272653966637}, "confidence": 0.6246272653966637, "input_tokens": 36, "latency_ms": 16.46747899999923} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.028149553352426415, "vas_contratacao": 0.020195658422439387, "conta_pagamento_confirmacao": 0.09171818565987035, "fidelidade_pontos": 0.07858591204715881, "negociacao_divida": 0.029477146177557825, "roaming_cobranca": 0.02026688969531735, "plano_consulta": 0.08107944245683452, "sem_correspondencia": 0.6505272121883954}, "confidence": 0.6505272121883954, "input_tokens": 39, "latency_ms": 16.839820999990707} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.010705241664274107, "conta_debito_automatico_digital": 0.014235037952339253, "negociacao_religacao": 0.007858753938054333, "roaming_cobranca": 0.012541502398792129, "internet_consumo": 0.060100844481286775, "conta_pagamento_confirmacao": 0.044509093089266205, "plano_consulta": 0.12476484908847983, "sem_correspondencia": 0.7252846773875073}, "confidence": 0.7252846773875073, "input_tokens": 35, "latency_ms": 16.857122000004665} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.04254643206907034, "vas_contratacao": 0.027835987249054134, "cancelamento_linha": 0.02397585451625423, "sem_correspondencia": 0.9056417261656213}, "confidence": 0.9056417261656213, "input_tokens": 31, "latency_ms": 15.027481000004173} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"bonus_nao_recebido": 0.04039394479208259, "vas_consulta": 0.308841257999799, "marketplace_compra": 0.055089473673059164, "beneficios_consulta": 0.1266550122511992, "suporte_chip_esim": 0.10463215400964752, "troca_numero": 0.09744250020250446, "vas_cancelamento": 0.00896584707408599, "sem_correspondencia": 0.2579798099976221}, "confidence": 0.308841257999799, "input_tokens": 39, "latency_ms": 16.58111699998699} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.4989976665093418, "roaming_cobranca": 0.0038801737298414635, "cadastro_atualizacao": 0.034314906589210735, "seguranca_perda_roubo": 0.019286389552010678, "conta_vencimento": 0.0026865123063975344, "vas_consulta": 0.18981747990688833, "troca_numero": 0.0016748912599771025, "roaming_pacote": 0.00267133035211022, "vas_contratacao": 0.010364299187598262, "recarga_realizar": 0.01431671840036644, "plano_nova_linha": 0.007654843517746041, "suporte_chip_esim": 0.022578825188444528, "fidelidade_resgate": 0.012169548710391302, "atendimento_humano": 0.046931003965539106, "recarga_saldo": 0.008459915037678073, "sem_correspondencia": 0.12419549578645837}, "confidence": 0.4989976665093418, "input_tokens": 55, "latency_ms": 29.120782000006784} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.07534476538028044, "internet_problema_conexao": 0.06314747176648985, "beneficios_consulta": 0.09624842024404749, "sem_correspondencia": 0.7652593426091822}, "confidence": 0.7652593426091822, "input_tokens": 47, "latency_ms": 15.081979000001411} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.14274212000139572, "plano_consulta": 0.1226411251140565, "conta_contestacao": 0.04198230964406885, "internet_pacote_adicional": 0.11768862013222138, "recarga_saldo": 0.006706097757323386, "internet_problema_conexao": 0.05111157637087151, "suporte_sem_sinal": 0.06845313711420688, "suporte_chip_esim": 0.020369819272337258, "portabilidade": 0.008793659997305237, "parceiros_ofertas": 0.05850384835227596, "roaming_pacote": 0.00376749951071574, "desconto_retencao": 0.009517916930869674, "atendimento_humano": 0.06920796284710058, "internet_consumo": 0.07832701110312845, "conta_debito_automatico_digital": 0.010292450379773676, "sem_correspondencia": 0.18989484547234917}, "confidence": 0.18989484547234917, "input_tokens": 52, "latency_ms": 30.94487900000331} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.01933731243028518, "recarga_nao_creditada": 0.005083586339556446, "conta_explicacao": 0.03236019474231744, "sem_correspondencia": 0.9432189064878409}, "confidence": 0.9432189064878409, "input_tokens": 47, "latency_ms": 15.23465500000043} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.043314136594986175, "suporte_configuracao": 0.05701674152422934, "fidelidade_pontos": 0.015691902499430744, "atendimento_humano": 0.1075569541013499, "marketplace_pedido": 0.03651707249450293, "internet_problema_conexao": 0.059287291061566647, "troca_numero": 0.003409623403621109, "sem_correspondencia": 0.6772062783203132}, "confidence": 0.6772062783203132, "input_tokens": 47, "latency_ms": 16.334286999978076} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.008661622878921159, "bonus_nao_recebido": 0.014394408634456015, "vas_consulta": 0.17120705082546503, "marketplace_compra": 0.11767419109814657, "seguranca_fraude": 0.07672617377242164, "internet_consumo": 0.09215912719013664, "suporte_chip_esim": 0.07706718683713264, "portabilidade": 0.0067732830565188, "fidelidade_resgate": 0.020390305117407023, "reclamacao_atendimento": 0.09540739397815017, "roaming_pacote": 0.006631044026184569, "desconto_retencao": 0.014057855673434386, "cancelamento_linha": 0.0039163421713058625, "conta_debito_automatico_digital": 0.004827857818447168, "plano_troca": 0.007554518320522242, "sem_correspondencia": 0.28255163860135013}, "confidence": 0.28255163860135013, "input_tokens": 47, "latency_ms": 31.19527299998026} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.041492976882086925, "internet_problema_conexao": 0.07179171802165225, "vas_cancelamento": 0.02209517567640724, "cancelamento_linha": 0.04689230793026776, "vas_contratacao": 0.02873749444354367, "vas_consulta": 0.3716805896400966, "suporte_configuracao": 0.03769502507932297, "sem_correspondencia": 0.3796147123266226}, "confidence": 0.3796147123266226, "input_tokens": 46, "latency_ms": 16.88250200001562} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.012682692655693538, "internet_problema_conexao": 0.060805092206801255, "fidelidade_resgate": 0.03568762311205994, "sem_correspondencia": 0.8908245920254453}, "confidence": 0.8908245920254453, "input_tokens": 50, "latency_ms": 15.40343499999608} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.19220762303848626, "vas_cancelamento": 0.006684529250812084, "atendimento_humano": 0.09436029367151272, "roaming_pacote": 0.00945406238022653, "conta_contestacao": 0.12554387976239031, "suporte_sem_sinal": 0.13603793331677067, "plano_consulta": 0.07378178223850648, "suporte_chip_esim": 0.01572557939835712, "fidelidade_resgate": 0.018429156727500777, "recarga_nao_creditada": 0.014748693711682715, "recarga_realizar": 0.010675663322373699, "negociacao_divida": 0.014395321980778853, "recarga_saldo": 0.009146550836374742, "seguranca_fraude": 0.0814938112992135, "desconto_retencao": 0.05860928179964516, "sem_correspondencia": 0.1387058372653684}, "confidence": 0.19220762303848626, "input_tokens": 44, "latency_ms": 29.962764000003972} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_pagamento_confirmacao": 0.011807151628879868, "bonus_nao_recebido": 0.008992555215185249, "conta_vencimento": 0.002124625644413192, "fidelidade_resgate": 0.005421720708211378, "atendimento_humano": 0.03530637415436258, "plano_troca": 0.010253770825050254, "conta_contestacao": 0.021637358825468436, "beneficios_consulta": 0.09189754381087707, "conta_explicacao": 0.018095684492877368, "internet_consumo": 0.05078277547130467, "cancelamento_linha": 0.0017361231663618776, "suporte_configuracao": 0.0181670796787794, "internet_pacote_adicional": 0.5958549157635509, "seguranca_perda_roubo": 0.05497545170980506, "seguranca_fraude": 0.014141856164259855, "sem_correspondencia": 0.05880501274061283}, "confidence": 0.5958549157635509, "input_tokens": 43, "latency_ms": 30.383094000001165} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.006150348146354862, "atendimento_humano": 0.1463869967295993, "suporte_sem_sinal": 0.2188940060449429, "reclamacao_atendimento": 0.04004751168217982, "conta_debito_automatico_digital": 0.007976349487768576, "beneficios_consulta": 0.15819263546648976, "vas_consulta": 0.16106940895916563, "sem_correspondencia": 0.2612827434834991}, "confidence": 0.2612827434834991, "input_tokens": 45, "latency_ms": 17.27615500001889} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.02823985648959394, "recarga_realizar": 0.008394147550863503, "conta_contestacao": 0.0480572969932693, "cadastro_atualizacao": 0.047422343592349786, "conta_pagamento_confirmacao": 0.022773261014220673, "suporte_chip_esim": 0.01953320643230847, "marketplace_compra": 0.04281899849091093, "troca_numero": 0.0021062037682378063, "internet_pacote_adicional": 0.4383964089511621, "plano_consulta": 0.1035775800503724, "bonus_nao_recebido": 0.02708777689855543, "sem_correspondencia": 0.21159291976815567}, "confidence": 0.4383964089511621, "input_tokens": 50, "latency_ms": 23.83946199998377} +{"id": "g0298-oos_fora_do_dominio-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0709279941337188, "parceiros_ofertas": 0.11029746229664614, "desconto_retencao": 0.028815136736888007, "seguranca_fraude": 0.07145125581698038, "seguranca_perda_roubo": 0.07915264468094668, "negociacao_divida": 0.013115250368058303, "internet_consumo": 0.11349988548900934, "conta_explicacao": 0.043168030886722074, "vas_cancelamento": 0.006319790563563188, "roaming_duvida": 0.011220267990815035, "conta_pagamento_confirmacao": 0.046637806966148214, "marketplace_compra": 0.042924519855626404, "beneficios_consulta": 0.14572957460643932, "conta_debito_automatico_digital": 0.010044170656367268, "troca_numero": 0.002020789611321789, "sem_correspondencia": 0.2046754193407491}, "confidence": 0.2046754193407491, "input_tokens": 39, "latency_ms": 31.094344999985424} +{"id": "g0298-oos_fora_do_dominio-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.048646580201356766, "suporte_configuracao": 0.02311463084484157, "conta_vencimento": 0.006216390960773495, "sem_correspondencia": 0.9220223979930282}, "confidence": 0.9220223979930282, "input_tokens": 44, "latency_ms": 15.013801000009153} +{"id": "g0298-oos_fora_do_dominio-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.017927134154933695, "recarga_nao_creditada": 0.004159344301158561, "recarga_realizar": 0.005907357120805238, "internet_pacote_adicional": 0.4563219780485051, "marketplace_pedido": 0.06173238443078579, "fidelidade_resgate": 0.014764815359224161, "roaming_pacote": 0.003839817542063801, "conta_contestacao": 0.0584728821257954, "plano_nova_linha": 0.015913286951670772, "internet_problema_conexao": 0.06544712837965348, "atendimento_humano": 0.09033397456855223, "sem_correspondencia": 0.20517989701685177}, "confidence": 0.4563219780485051, "input_tokens": 37, "latency_ms": 21.831709999986515} +{"id": "g0298-oos_fora_do_dominio-emocional-4-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.012298272529634469, "portabilidade": 0.01248179989554416, "reclamacao_atendimento": 0.3399680107631688, "conta_pagamento_confirmacao": 0.04289500603085876, "marketplace_compra": 0.09765820632682712, "conta_contestacao": 0.0957834539020642, "vas_cancelamento": 0.012973936842544965, "sem_correspondencia": 0.3859413137093575}, "confidence": 0.3859413137093575, "input_tokens": 41, "latency_ms": 16.50772099998221} +{"id": "g0298-oos_fora_do_dominio-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.01064556537856226, "parceiros_ofertas": 0.18097468873533068, "conta_debito_automatico_digital": 0.021146850266552525, "conta_pagamento_confirmacao": 0.026367512971767915, "negociacao_religacao": 0.00899110997112263, "reclamacao_atendimento": 0.1088507155170531, "cadastro_atualizacao": 0.05356611584190064, "sem_correspondencia": 0.5894574413177103}, "confidence": 0.5894574413177103, "input_tokens": 44, "latency_ms": 17.139036000003216} +{"id": "g0298-oos_fora_do_dominio-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.07295128159587967, "conta_pagamento_confirmacao": 0.07056734930222114, "suporte_sem_sinal": 0.22564087617092757, "sem_correspondencia": 0.6308404929309717}, "confidence": 0.6308404929309717, "input_tokens": 45, "latency_ms": 15.256859999993821} +{"id": "g0298-oos_fora_do_dominio-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.035356161471622044, "recarga_nao_creditada": 0.009266057371016706, "reclamacao_atendimento": 0.24866866432199308, "cancelamento_linha": 0.008503596591421471, "negociacao_religacao": 0.014670018612212211, "roaming_pacote": 0.011151855264435191, "roaming_cobranca": 0.010277089085664876, "vas_consulta": 0.16031981066971365, "conta_explicacao": 0.034584698527710366, "internet_problema_conexao": 0.07844109358482106, "negociacao_divida": 0.020808028774240116, "sem_correspondencia": 0.3679529257251492}, "confidence": 0.3679529257251492, "input_tokens": 41, "latency_ms": 21.824299000002156} +{"id": "g0298-oos_fora_do_dominio-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.009576999332610536, "suporte_configuracao": 0.02071803009127747, "marketplace_compra": 0.03283685732685774, "marketplace_pedido": 0.034426699426073966, "seguranca_perda_roubo": 0.10956295293964195, "recarga_nao_creditada": 0.01098336902676678, "cancelamento_linha": 0.005026933606011662, "conta_segunda_via": 0.030902520878919787, "cadastro_atualizacao": 0.05052850263677717, "plano_consulta": 0.2192944529091523, "portabilidade": 0.008565209582610178, "conta_pagamento_confirmacao": 0.03822318737371895, "plano_nova_linha": 0.02030070445647489, "vas_consulta": 0.13963424795329668, "bonus_nao_recebido": 0.01284423157606415, "sem_correspondencia": 0.25657510088374574}, "confidence": 0.25657510088374574, "input_tokens": 45, "latency_ms": 30.774877999988348} +{"id": "g0298-oos_fora_do_dominio-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.15361189391578114, "conta_contestacao": 0.07470209677413474, "troca_numero": 0.004579779557638749, "reclamacao_atendimento": 0.047663165720748045, "bonus_nao_recebido": 0.013232314570976506, "desconto_retencao": 0.015426313983342712, "recarga_nao_creditada": 0.007257105104067539, "atendimento_humano": 0.07017291131387772, "conta_vencimento": 0.012239679335104395, "suporte_configuracao": 0.02926700662643583, "vas_consulta": 0.2594209833333632, "vas_contratacao": 0.015336257886987064, "roaming_cobranca": 0.004400317428065465, "vas_cancelamento": 0.006809382499665442, "plano_troca": 0.01067480041062812, "sem_correspondencia": 0.27520599153918335}, "confidence": 0.27520599153918335, "input_tokens": 33, "latency_ms": 28.600526999980502} +{"id": "g0298-oos_fora_do_dominio-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.011486400175535682, "vas_consulta": 0.13646707243771267, "roaming_duvida": 0.06490328307978696, "roaming_cobranca": 0.017661396808804502, "cadastro_atualizacao": 0.07431558685710103, "conta_pagamento_confirmacao": 0.02708168947134218, "plano_nova_linha": 0.042210885335748315, "suporte_chip_esim": 0.08586150599706559, "portabilidade": 0.010443516309041894, "roaming_pacote": 0.015531497423309774, "reclamacao_atendimento": 0.11604919543972303, "sem_correspondencia": 0.3979879706648284}, "confidence": 0.3979879706648284, "input_tokens": 47, "latency_ms": 24.17653499998096} +{"id": "g0298-oos_fora_do_dominio-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.225704808266923, "conta_contestacao": 0.04645830851901897, "bonus_nao_recebido": 0.030047976040243656, "sem_correspondencia": 0.6977889071738144}, "confidence": 0.6977889071738144, "input_tokens": 40, "latency_ms": 14.966055000002143} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.01357009560590471, "conta_debito_automatico_digital": 0.0422671025262886, "portabilidade": 0.015042063164285963, "fidelidade_resgate": 0.021872166494487616, "plano_troca": 0.020332513199740717, "parceiros_ofertas": 0.08440855845097611, "roaming_pacote": 0.00843704934315513, "conta_segunda_via": 0.05282903155478072, "suporte_configuracao": 0.04303398340011437, "marketplace_pedido": 0.11025824566649634, "marketplace_compra": 0.084660224183239, "plano_consulta": 0.11598704226580146, "plano_nova_linha": 0.012742217754998598, "roaming_cobranca": 0.00890817287641334, "vas_contratacao": 0.011087224806438208, "sem_correspondencia": 0.3545643087068791}, "confidence": 0.3545643087068791, "input_tokens": 32, "latency_ms": 28.647347000003265} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.02717542809270855, "recarga_realizar": 0.015511081409537407, "recarga_saldo": 0.008070251829267927, "sem_correspondencia": 0.9492432386684861}, "confidence": 0.9492432386684861, "input_tokens": 34, "latency_ms": 14.969084000000521} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.03602143682499534, "vas_cancelamento": 0.11283540515535688, "cancelamento_linha": 0.0802104979714286, "sem_correspondencia": 0.7709326600482191}, "confidence": 0.7709326600482191, "input_tokens": 31, "latency_ms": 14.986088000000564} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.15122366641644355, "desconto_retencao": 0.05950182575321706, "conta_explicacao": 0.0824169703185852, "roaming_pacote": 0.011195794258819817, "plano_consulta": 0.13646360364436785, "internet_consumo": 0.04137447292669599, "roaming_cobranca": 0.01119309342323018, "marketplace_pedido": 0.05659677719067976, "negociacao_religacao": 0.015232579546418412, "fidelidade_resgate": 0.02843572329110507, "conta_segunda_via": 0.027919552631730286, "sem_correspondencia": 0.3784459405987068}, "confidence": 0.3784459405987068, "input_tokens": 33, "latency_ms": 22.030760999996346} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.07724623110046581, "atendimento_humano": 0.1010316970225741, "internet_problema_conexao": 0.05971835174270126, "roaming_cobranca": 0.0038579660501901693, "recarga_realizar": 0.006082996167202479, "fidelidade_pontos": 0.08499939515135273, "parceiros_ofertas": 0.10849905678426193, "internet_consumo": 0.06713122540514736, "cadastro_atualizacao": 0.0748845608193985, "negociacao_divida": 0.02353518227808013, "seguranca_perda_roubo": 0.08543815241899204, "sem_correspondencia": 0.3075751850596335}, "confidence": 0.3075751850596335, "input_tokens": 32, "latency_ms": 22.016202000003204} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"bonus_nao_recebido": 0.19771835731322526, "recarga_saldo": 0.0061172174092811405, "conta_vencimento": 0.007184465995817944, "marketplace_pedido": 0.025651397791972026, "negociacao_divida": 0.008236712373395079, "fidelidade_pontos": 0.08044548684415588, "plano_consulta": 0.24022721069685318, "plano_troca": 0.010645489619217623, "plano_nova_linha": 0.008971440167165726, "conta_contestacao": 0.07348323254113112, "internet_consumo": 0.03128094445704521, "beneficios_consulta": 0.11327086580291348, "suporte_chip_esim": 0.00774321155015509, "conta_explicacao": 0.026397072350749468, "troca_numero": 0.006477113030805779, "sem_correspondencia": 0.156149782056116}, "confidence": 0.24022721069685318, "input_tokens": 31, "latency_ms": 27.86180499998636} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.708231752756955, "marketplace_compra": 0.08932774584673889, "recarga_nao_creditada": 0.0033597287522234903, "plano_nova_linha": 0.006527934275090174, "recarga_realizar": 0.0030309041270638677, "portabilidade": 0.007166037858381236, "cancelamento_linha": 0.03939619319035452, "desconto_retencao": 0.020758528426706318, "plano_troca": 0.007050471901827502, "suporte_chip_esim": 0.013671041574518992, "roaming_pacote": 0.0014340093007209516, "sem_correspondencia": 0.10004565198941905}, "confidence": 0.708231752756955, "input_tokens": 31, "latency_ms": 22.286932000014303} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0981552862318126, "roaming_pacote": 0.015645609585731864, "internet_consumo": 0.08913581486285423, "conta_vencimento": 0.009913231808199294, "fidelidade_resgate": 0.019730382795245097, "fidelidade_pontos": 0.08043551890419726, "conta_segunda_via": 0.04809484451655878, "bonus_nao_recebido": 0.03560096637901044, "suporte_configuracao": 0.032375949160160525, "recarga_saldo": 0.006015659085822885, "recarga_nao_creditada": 0.009528631920790974, "sem_correspondencia": 0.5553681047496161}, "confidence": 0.5553681047496161, "input_tokens": 33, "latency_ms": 22.2284449999961} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.02015189345105568, "beneficios_consulta": 0.10660680552647009, "portabilidade": 0.021744199785251554, "plano_consulta": 0.11967451969057122, "suporte_sem_sinal": 0.2576083401764895, "conta_debito_automatico_digital": 0.043516860786845975, "conta_pagamento_confirmacao": 0.07329516461946112, "sem_correspondencia": 0.3574022159638549}, "confidence": 0.3574022159638549, "input_tokens": 32, "latency_ms": 17.098337000021502} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.07209033720447693, "seguranca_fraude": 0.15796131336953434, "suporte_chip_esim": 0.10800537768766408, "plano_troca": 0.02323927050193596, "conta_pagamento_confirmacao": 0.15288797448076236, "negociacao_divida": 0.013154628122820373, "suporte_configuracao": 0.05128560358525078, "sem_correspondencia": 0.42137549504755517}, "confidence": 0.42137549504755517, "input_tokens": 34, "latency_ms": 16.977184000012358} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0426706987223688, "recarga_nao_creditada": 0.006120493886342022, "desconto_retencao": 0.05150686415499264, "vas_consulta": 0.3244592382350997, "marketplace_pedido": 0.11231756670584245, "fidelidade_resgate": 0.028948257932181795, "suporte_configuracao": 0.041523253384067815, "sem_correspondencia": 0.3924536269791048}, "confidence": 0.3924536269791048, "input_tokens": 31, "latency_ms": 16.177700999975286} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.16180039904592466, "conta_segunda_via": 0.042065519741583804, "reclamacao_atendimento": 0.15439304673487078, "bonus_nao_recebido": 0.07716645282421622, "plano_nova_linha": 0.014549716341891986, "plano_consulta": 0.10804544364091605, "negociacao_religacao": 0.011493753615082815, "vas_cancelamento": 0.0779082177255577, "internet_problema_conexao": 0.05470875637906428, "roaming_pacote": 0.0067048645422215, "vas_contratacao": 0.011208672050366476, "roaming_duvida": 0.009933576896010021, "seguranca_perda_roubo": 0.03327934436202202, "conta_debito_automatico_digital": 0.01353897989369235, "atendimento_humano": 0.03678446999568383, "sem_correspondencia": 0.18641878621089555}, "confidence": 0.18641878621089555, "input_tokens": 34, "latency_ms": 31.067166000013913} +{"id": "g0306-oos_outra_empresa-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.025947790446032883, "conta_explicacao": 0.08492602224438225, "conta_contestacao": 0.17142022789533826, "plano_consulta": 0.11660876896159965, "troca_numero": 0.0098717843190736, "portabilidade": 0.019460917805996878, "negociacao_religacao": 0.024616641688888483, "sem_correspondencia": 0.547147846638688}, "confidence": 0.547147846638688, "input_tokens": 62, "latency_ms": 16.56459899999163} +{"id": "g0306-oos_outra_empresa-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.01807111827647576, "conta_vencimento": 0.007068256462612456, "negociacao_religacao": 0.00989729335668995, "sem_correspondencia": 0.9649633319042218}, "confidence": 0.9649633319042218, "input_tokens": 45, "latency_ms": 14.904438999991498} +{"id": "g0306-oos_outra_empresa-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.029258859784659485, "cancelamento_linha": 0.6471496115916474, "roaming_pacote": 0.010058644990384943, "sem_correspondencia": 0.3135328836333082}, "confidence": 0.6471496115916474, "input_tokens": 47, "latency_ms": 15.082438999996839} +{"id": "g0306-oos_outra_empresa-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.2567164668396294, "suporte_chip_esim": 0.02305904383429493, "negociacao_divida": 0.030232421213469994, "sem_correspondencia": 0.6899920681126057}, "confidence": 0.6899920681126057, "input_tokens": 52, "latency_ms": 15.25320199999669} +{"id": "g0306-oos_outra_empresa-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09858920095596588, "conta_debito_automatico_digital": 0.014711642326509409, "recarga_nao_creditada": 0.0032088997729147924, "internet_consumo": 0.09214376301458597, "seguranca_fraude": 0.1340774354217611, "seguranca_perda_roubo": 0.08743332694876757, "conta_contestacao": 0.13009326708197624, "suporte_chip_esim": 0.04030214419930431, "portabilidade": 0.015357085219498823, "fidelidade_pontos": 0.02565916735779245, "marketplace_compra": 0.08150239632277138, "sem_correspondencia": 0.2769216713781521}, "confidence": 0.2769216713781521, "input_tokens": 48, "latency_ms": 23.651751999977932} +{"id": "g0306-oos_outra_empresa-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.12495449703502218, "conta_pagamento_confirmacao": 0.05589740249328376, "marketplace_compra": 0.12991067531215197, "fidelidade_resgate": 0.01672446697379732, "negociacao_divida": 0.021574701722053176, "conta_segunda_via": 0.02501198976511713, "recarga_realizar": 0.005923237078354579, "marketplace_pedido": 0.07910203790060269, "vas_consulta": 0.16731019014255263, "seguranca_fraude": 0.09496059841315106, "suporte_chip_esim": 0.025910477614724717, "sem_correspondencia": 0.25271972554918876}, "confidence": 0.25271972554918876, "input_tokens": 48, "latency_ms": 23.851244000013594} +{"id": "g0306-oos_outra_empresa-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"recarga_realizar": 0.024762231798930487, "beneficios_consulta": 0.2817819409962233, "vas_contratacao": 0.034802261658938925, "conta_segunda_via": 0.05424911888723932, "portabilidade": 0.01464946937130422, "seguranca_fraude": 0.03885871162903795, "internet_problema_conexao": 0.06986806525413863, "negociacao_divida": 0.017175154720490905, "cancelamento_linha": 0.006628763380859133, "internet_pacote_adicional": 0.20902052473039245, "fidelidade_resgate": 0.031825754717398076, "sem_correspondencia": 0.21637800285504666}, "confidence": 0.2817819409962233, "input_tokens": 44, "latency_ms": 23.10711799998444} +{"id": "g0306-oos_outra_empresa-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.018626056041234337, "internet_problema_conexao": 0.354361439496211, "roaming_cobranca": 0.008120171357833562, "roaming_pacote": 0.0055309235230589305, "suporte_configuracao": 0.042562919828051264, "conta_pagamento_confirmacao": 0.044872696830905896, "suporte_chip_esim": 0.029539527558437365, "internet_consumo": 0.12168181786806828, "roaming_duvida": 0.019057865645560428, "plano_troca": 0.00801023710217575, "seguranca_perda_roubo": 0.037750079121795385, "conta_segunda_via": 0.0349754529126652, "bonus_nao_recebido": 0.013830836890635405, "conta_contestacao": 0.06287599046180145, "vas_cancelamento": 0.00940533606400484, "sem_correspondencia": 0.1887986492975609}, "confidence": 0.354361439496211, "input_tokens": 45, "latency_ms": 31.533664000022554} +{"id": "g0306-oos_outra_empresa-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.003279790437952887, "marketplace_pedido": 0.08045835603813316, "plano_nova_linha": 0.044074877060120324, "fidelidade_resgate": 0.028131910869543673, "cadastro_atualizacao": 0.04832447206583534, "vas_cancelamento": 0.01367592313763028, "conta_debito_automatico_digital": 0.10499453297712658, "atendimento_humano": 0.1876689300512518, "conta_segunda_via": 0.05658064649565022, "seguranca_perda_roubo": 0.03562972610848902, "bonus_nao_recebido": 0.041156995073692755, "sem_correspondencia": 0.35602383968457396}, "confidence": 0.35602383968457396, "input_tokens": 45, "latency_ms": 23.941887000006545} +{"id": "g0306-oos_outra_empresa-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.21809812702604112, "suporte_sem_sinal": 0.2121790428526343, "plano_consulta": 0.0660620132856821, "seguranca_fraude": 0.08631603741333028, "marketplace_compra": 0.09002017565146743, "desconto_retencao": 0.019440845379264854, "recarga_nao_creditada": 0.05716145996605828, "sem_correspondencia": 0.25072229842552163}, "confidence": 0.25072229842552163, "input_tokens": 50, "latency_ms": 17.261394999991353} +{"id": "g0306-oos_outra_empresa-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.027881382630004174, "reclamacao_atendimento": 0.2756477767249298, "negociacao_divida": 0.04881565423704391, "cancelamento_linha": 0.011946044319896343, "roaming_pacote": 0.015320194189567616, "bonus_nao_recebido": 0.04863927665058082, "troca_numero": 0.003354700362736692, "conta_debito_automatico_digital": 0.005168628178564251, "fidelidade_pontos": 0.05053180599266147, "internet_consumo": 0.0700500501180627, "marketplace_pedido": 0.08660876357725149, "sem_correspondencia": 0.35603572301870073}, "confidence": 0.35603572301870073, "input_tokens": 38, "latency_ms": 22.58662599999184} +{"id": "g0306-oos_outra_empresa-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.020746108840089216, "internet_consumo": 0.1314006044812703, "plano_consulta": 0.076818483663225, "sem_correspondencia": 0.7710348030154155}, "confidence": 0.7710348030154155, "input_tokens": 45, "latency_ms": 15.018235000013647} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 136, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 326, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.015853791661190646, "negociacao_religacao": 0.028731171512956805, "recarga_nao_creditada": 0.027122568888241813, "sem_correspondencia": 0.9282924679376108}, "confidence": 0.9282924679376108, "input_tokens": 136, "latency_ms": 15.76580500000091} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 265, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.2622413704859829, "fidelidade_pontos": 0.030974396395283096, "internet_problema_conexao": 0.3442304523760154, "conta_vencimento": 0.026982455299235857, "roaming_cobranca": 0.011483266323127867, "conta_contestacao": 0.060546727595461286, "roaming_pacote": 0.006632192702048917, "sem_correspondencia": 0.25690913882284466}, "confidence": 0.3442304523760154, "input_tokens": 107, "latency_ms": 17.964474999985214} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 117, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 280, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.08523537646102249, "internet_pacote_adicional": 0.28897591348827206, "plano_nova_linha": 0.12380192712687227, "sem_correspondencia": 0.5019867829238331}, "confidence": 0.5019867829238331, "input_tokens": 117, "latency_ms": 15.507186999997202} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 270, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.16189911300731005, "negociacao_divida": 0.017195376517014308, "cadastro_atualizacao": 0.09465644993456522, "vas_contratacao": 0.01297372739161831, "recarga_saldo": 0.005569092283304851, "cancelamento_linha": 0.00554960528875542, "suporte_sem_sinal": 0.2091896492107126, "beneficios_consulta": 0.10319196961406463, "conta_segunda_via": 0.20662904844116203, "marketplace_compra": 0.04159740571664396, "fidelidade_resgate": 0.018367876308256013, "sem_correspondencia": 0.12318068628659262}, "confidence": 0.2091896492107126, "input_tokens": 104, "latency_ms": 26.96373300000232} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 102, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_pacote": 0.005467202672253626, "vas_consulta": 0.05125187485367816, "recarga_nao_creditada": 0.019026116085992754, "seguranca_fraude": 0.04375096909355376, "negociacao_divida": 0.018635916130350344, "recarga_saldo": 0.013025589663342833, "atendimento_humano": 0.08037848257621094, "recarga_realizar": 0.009865965979029374, "fidelidade_pontos": 0.03799307456033799, "suporte_sem_sinal": 0.1036525771145056, "roaming_cobranca": 0.010508629796810005, "parceiros_ofertas": 0.041088340127597135, "negociacao_religacao": 0.009998198887281274, "marketplace_compra": 0.23136869740898686, "reclamacao_atendimento": 0.23500045322348742, "sem_correspondencia": 0.08898791182658194}, "confidence": 0.23500045322348742, "input_tokens": 102, "latency_ms": 32.43447599999172} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.02402453398603993, "bonus_nao_recebido": 0.09780447529312511, "vas_consulta": 0.2621852052061362, "sem_correspondencia": 0.6159857855146987}, "confidence": 0.6159857855146987, "input_tokens": 106, "latency_ms": 15.738896000016211} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 222, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_consulta": 0.09955425183966897, "internet_pacote_adicional": 0.16845060018441765, "suporte_chip_esim": 0.07499984929453955, "conta_explicacao": 0.07327153804948892, "conta_debito_automatico_digital": 0.010812390995950012, "negociacao_divida": 0.02082462313378115, "cadastro_atualizacao": 0.028349212488980216, "troca_numero": 0.0019413477994208923, "negociacao_religacao": 0.010314451912417508, "seguranca_perda_roubo": 0.04676914015698556, "recarga_saldo": 0.014378269735291807, "conta_contestacao": 0.16844893125430216, "conta_segunda_via": 0.04873820202177719, "conta_pagamento_confirmacao": 0.0820622027497483, "recarga_realizar": 0.010756769615767143, "sem_correspondencia": 0.14032821876746296}, "confidence": 0.16845060018441765, "input_tokens": 92, "latency_ms": 35.376987000006466} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 103, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 269, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.10145731743714038, "internet_consumo": 0.07843137322468499, "recarga_nao_creditada": 0.017643056337500112, "internet_pacote_adicional": 0.15347687489124, "recarga_realizar": 0.007979541803326618, "roaming_pacote": 0.003558194867988953, "conta_explicacao": 0.05404893164159098, "plano_troca": 0.030398071860946188, "suporte_sem_sinal": 0.25815763378326595, "suporte_configuracao": 0.03736509655206788, "marketplace_pedido": 0.03294815034860808, "sem_correspondencia": 0.22453575725163982}, "confidence": 0.25815763378326595, "input_tokens": 103, "latency_ms": 27.38628900002027} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 199, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.32600932817154743, "roaming_pacote": 0.00532866165960975, "troca_numero": 0.0035223933837245755, "suporte_chip_esim": 0.027112022876435313, "portabilidade": 0.010287055580068507, "marketplace_compra": 0.30308112250381286, "negociacao_divida": 0.028541088786018392, "recarga_nao_creditada": 0.013208259351229578, "plano_nova_linha": 0.007041040522792246, "desconto_retencao": 0.07115866975144698, "conta_segunda_via": 0.04114774920845657, "sem_correspondencia": 0.1635626082048578}, "confidence": 0.32600932817154743, "input_tokens": 76, "latency_ms": 24.477488999991692} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"marketplace_pedido": 0.048299609838828195, "fidelidade_resgate": 0.009048122767284403, "internet_problema_conexao": 0.06632310790561735, "vas_cancelamento": 0.015449324374552029, "internet_pacote_adicional": 0.5147771752626576, "atendimento_humano": 0.08051129301188532, "suporte_sem_sinal": 0.07128737752353097, "cancelamento_linha": 0.012631276419489162, "internet_consumo": 0.029995001370633233, "plano_nova_linha": 0.005803962610551757, "recarga_nao_creditada": 0.0025631114428735597, "seguranca_fraude": 0.04907177682361738, "recarga_saldo": 0.002427096206818326, "conta_pagamento_confirmacao": 0.012930023276207129, "parceiros_ofertas": 0.01981922020960455, "sem_correspondencia": 0.059062520955848984}, "confidence": 0.5147771752626576, "input_tokens": 95, "latency_ms": 33.526037999990876} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 100, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 249, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.035059042898370814, "marketplace_pedido": 0.048471718463289314, "parceiros_ofertas": 0.09242025690160281, "atendimento_humano": 0.15543438609105845, "roaming_duvida": 0.021006315950676785, "conta_explicacao": 0.05425252285414406, "recarga_saldo": 0.006413788898559338, "vas_contratacao": 0.026506892854203636, "suporte_configuracao": 0.051591950560700796, "negociacao_religacao": 0.010375319993444347, "portabilidade": 0.010968491395929193, "sem_correspondencia": 0.4874993131380205}, "confidence": 0.4874993131380205, "input_tokens": 100, "latency_ms": 26.761118999985456} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 109, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 287, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"marketplace_pedido": 0.04518647140444476, "cadastro_atualizacao": 0.05168774748075636, "plano_consulta": 0.12109662648801052, "roaming_pacote": 0.0049320226764866274, "internet_consumo": 0.14054560726762566, "internet_problema_conexao": 0.06415831327512075, "reclamacao_atendimento": 0.40021974034709734, "sem_correspondencia": 0.17217347106045797}, "confidence": 0.40021974034709734, "input_tokens": 109, "latency_ms": 21.38991800001122} +{"id": "g0311-oos_outra_empresa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.013010265863009011, "troca_numero": 0.0074578936612821264, "roaming_duvida": 0.021017466640848168, "sem_correspondencia": 0.9585143738348607}, "confidence": 0.9585143738348607, "input_tokens": 61, "latency_ms": 15.019934999997986} +{"id": "g0311-oos_outra_empresa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 142, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.009550128843644921, "desconto_retencao": 0.024573909087025305, "suporte_configuracao": 0.03897806919947782, "sem_correspondencia": 0.9268978928698519}, "confidence": 0.9268978928698519, "input_tokens": 76, "latency_ms": 15.23206100000607} +{"id": "g0311-oos_outra_empresa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06603114552911914, "marketplace_compra": 0.035849729025726355, "conta_contestacao": 0.09011257030489185, "sem_correspondencia": 0.8080065551402627}, "confidence": 0.8080065551402627, "input_tokens": 72, "latency_ms": 15.0209729999915} +{"id": "g0311-oos_outra_empresa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.02172176754484395, "reclamacao_atendimento": 0.24442376515076747, "atendimento_humano": 0.09927271435951628, "sem_correspondencia": 0.6345817529448723}, "confidence": 0.6345817529448723, "input_tokens": 59, "latency_ms": 14.968288000005714} +{"id": "g0311-oos_outra_empresa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.00269580761598416, "cancelamento_linha": 0.007867702226924827, "marketplace_pedido": 0.11702868363855862, "roaming_pacote": 0.006064615382620205, "bonus_nao_recebido": 0.09812667479499296, "plano_consulta": 0.13620282490427546, "suporte_chip_esim": 0.08755521122546428, "roaming_cobranca": 0.014005845517583486, "conta_pagamento_confirmacao": 0.03012540744673586, "roaming_duvida": 0.02497194207741954, "conta_contestacao": 0.07715400085178985, "internet_consumo": 0.06823892780095756, "marketplace_compra": 0.07704373972337328, "conta_segunda_via": 0.03841390351180593, "plano_troca": 0.006631499255453679, "sem_correspondencia": 0.20787321402606035}, "confidence": 0.20787321402606035, "input_tokens": 59, "latency_ms": 30.281016000003547} +{"id": "g0311-oos_outra_empresa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05755757894231796, "plano_troca": 0.05214130861452354, "negociacao_religacao": 0.04459719345337695, "cancelamento_linha": 0.033053293716454386, "beneficios_consulta": 0.16435013657880437, "plano_nova_linha": 0.01935676665254991, "conta_segunda_via": 0.03554393712021058, "conta_vencimento": 0.012804020154463061, "recarga_saldo": 0.006475744282207354, "suporte_chip_esim": 0.025988504205867867, "atendimento_humano": 0.09090065181427423, "sem_correspondencia": 0.4572308644649498}, "confidence": 0.4572308644649498, "input_tokens": 63, "latency_ms": 23.31406900000843} +{"id": "g0311-oos_outra_empresa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.02113790517538145, "cadastro_atualizacao": 0.06418554907104033, "vas_consulta": 0.21838173662068902, "sem_correspondencia": 0.6962948091328892}, "confidence": 0.6962948091328892, "input_tokens": 63, "latency_ms": 15.048228000011932} +{"id": "g0311-oos_outra_empresa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.027537697592759442, "recarga_nao_creditada": 0.024004643492344428, "internet_consumo": 0.16591700710642981, "conta_contestacao": 0.1467342656966807, "troca_numero": 0.0028264098458519876, "internet_problema_conexao": 0.09653716417496733, "plano_nova_linha": 0.010652311017289718, "suporte_chip_esim": 0.057291704467691336, "negociacao_religacao": 0.014836763783471724, "roaming_duvida": 0.022712101884877937, "atendimento_humano": 0.0706647476939096, "cadastro_atualizacao": 0.022827503926346495, "recarga_realizar": 0.007788418232230994, "vas_cancelamento": 0.02818728763010843, "marketplace_pedido": 0.09495392326787021, "sem_correspondencia": 0.2065280501871699}, "confidence": 0.2065280501871699, "input_tokens": 51, "latency_ms": 30.727342999995244} +{"id": "g0311-oos_outra_empresa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.023268430016517686, "internet_consumo": 0.028546078265183523, "plano_troca": 0.007785961491905621, "sem_correspondencia": 0.9403995302263932}, "confidence": 0.9403995302263932, "input_tokens": 70, "latency_ms": 15.190660999991223} +{"id": "g0311-oos_outra_empresa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_saldo": 0.0019053227330128736, "troca_numero": 0.0011190804415763542, "portabilidade": 0.003916426478793191, "seguranca_fraude": 0.09060882584997379, "negociacao_divida": 0.013186357636014338, "plano_nova_linha": 0.012938987189566755, "marketplace_compra": 0.02473596989852999, "roaming_pacote": 0.0020646345364205205, "bonus_nao_recebido": 0.01334614744072328, "conta_pagamento_confirmacao": 0.09391440997221244, "seguranca_perda_roubo": 0.06050075834953016, "atendimento_humano": 0.06622174241901875, "suporte_sem_sinal": 0.15923434158546731, "reclamacao_atendimento": 0.33624052288991224, "marketplace_pedido": 0.021339807207248533, "sem_correspondencia": 0.09872666537199948}, "confidence": 0.33624052288991224, "input_tokens": 47, "latency_ms": 30.294436000019687} +{"id": "g0311-oos_outra_empresa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.10159168891479828, "conta_contestacao": 0.14314354609536734, "conta_explicacao": 0.0936366669511857, "seguranca_fraude": 0.12442677166769647, "recarga_saldo": 0.015706445641473322, "conta_vencimento": 0.008307382263250706, "plano_consulta": 0.10461048528563918, "bonus_nao_recebido": 0.025864684327988146, "atendimento_humano": 0.08641770272808125, "negociacao_divida": 0.028184852811688397, "recarga_realizar": 0.012095074807785502, "sem_correspondencia": 0.2560146985050457}, "confidence": 0.2560146985050457, "input_tokens": 64, "latency_ms": 23.13528199999837} +{"id": "g0311-oos_outra_empresa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_configuracao": 0.025161373025234832, "cadastro_atualizacao": 0.03513512721637541, "internet_problema_conexao": 0.11826420208713842, "conta_vencimento": 0.0072427873860712285, "conta_debito_automatico_digital": 0.007642737384475035, "bonus_nao_recebido": 0.024421548928132274, "recarga_nao_creditada": 0.006100985801127321, "internet_pacote_adicional": 0.16357290808524622, "conta_segunda_via": 0.027986883050447397, "marketplace_pedido": 0.04184868584253448, "suporte_sem_sinal": 0.1292214665381141, "parceiros_ofertas": 0.05224657555031656, "roaming_pacote": 0.004506502728595658, "desconto_retencao": 0.02114310875218091, "seguranca_fraude": 0.22477636386378586, "sem_correspondencia": 0.1107287437602243}, "confidence": 0.22477636386378586, "input_tokens": 55, "latency_ms": 32.91562100000078} +{"id": "g0313-oos_conversa-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.006341756056640023, "bonus_nao_recebido": 0.032605336148833326, "conta_contestacao": 0.05161493435027801, "fidelidade_resgate": 0.01736797819892993, "recarga_realizar": 0.01173962317327707, "internet_pacote_adicional": 0.1306498092059917, "conta_pagamento_confirmacao": 0.04502844208010196, "plano_consulta": 0.24493310631041007, "roaming_pacote": 0.0042955229487715105, "internet_problema_conexao": 0.028049598404845544, "plano_troca": 0.014576741955810437, "conta_segunda_via": 0.043928784777949266, "recarga_saldo": 0.008878376616039131, "portabilidade": 0.009546988014688337, "internet_consumo": 0.08747951963385908, "sem_correspondencia": 0.2629634821235746}, "confidence": 0.2629634821235746, "input_tokens": 34, "latency_ms": 29.965100000026723} +{"id": "g0313-oos_conversa-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.006943376621617028, "recarga_nao_creditada": 0.007747210955454965, "atendimento_humano": 0.06988079455541754, "bonus_nao_recebido": 0.030681464515756644, "suporte_sem_sinal": 0.2602781189467362, "vas_contratacao": 0.009740965935292322, "conta_contestacao": 0.07305863870465738, "suporte_chip_esim": 0.020909940022594976, "beneficios_consulta": 0.1343991526633071, "marketplace_pedido": 0.02814792053220949, "seguranca_fraude": 0.10245065166015226, "suporte_configuracao": 0.02169264031783575, "conta_explicacao": 0.022694467787489757, "negociacao_divida": 0.006917711698464386, "recarga_saldo": 0.004913965489539429, "sem_correspondencia": 0.19954297959347478}, "confidence": 0.2602781189467362, "input_tokens": 41, "latency_ms": 31.962961000004952} +{"id": "g0313-oos_conversa-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5981766740261867, "vas_contratacao": 0.021292547069988264, "suporte_chip_esim": 0.008556383036378708, "bonus_nao_recebido": 0.02378177282692011, "fidelidade_resgate": 0.015846718806803762, "cancelamento_linha": 0.006178697585102394, "desconto_retencao": 0.01192561170443844, "sem_correspondencia": 0.3142415949441817}, "confidence": 0.5981766740261867, "input_tokens": 41, "latency_ms": 18.055970000006027} +{"id": "g0313-oos_conversa-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.033070258472824736, "desconto_retencao": 0.04210439655734583, "parceiros_ofertas": 0.09224178551832331, "plano_troca": 0.027101281765323636, "fidelidade_resgate": 0.024333446979987256, "bonus_nao_recebido": 0.04135247279498636, "recarga_saldo": 0.00468643144778206, "negociacao_divida": 0.010978601765562484, "reclamacao_atendimento": 0.06981863013180381, "roaming_duvida": 0.01816541870056009, "roaming_cobranca": 0.007589237224602149, "internet_pacote_adicional": 0.2909761638797357, "roaming_pacote": 0.004717071960187279, "suporte_configuracao": 0.03453506495559757, "beneficios_consulta": 0.14453098036574638, "sem_correspondencia": 0.1537987574796314}, "confidence": 0.2909761638797357, "input_tokens": 39, "latency_ms": 31.30875200000105} +{"id": "g0313-oos_conversa-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"bonus_nao_recebido": 0.022463755032883764, "internet_consumo": 0.020187729197450256, "internet_problema_conexao": 0.00808779287067427, "vas_cancelamento": 0.005296140263952441, "vas_consulta": 0.21726505141833144, "fidelidade_pontos": 0.09516156978846625, "suporte_configuracao": 0.018999072818035468, "atendimento_humano": 0.054779800751459266, "suporte_chip_esim": 0.007703803430144302, "negociacao_religacao": 0.004745969805183121, "conta_segunda_via": 0.019223588625870775, "reclamacao_atendimento": 0.04140576571369023, "suporte_sem_sinal": 0.24895375821675916, "recarga_saldo": 0.005080804968892306, "marketplace_compra": 0.021543559850683874, "sem_correspondencia": 0.20910183724752307}, "confidence": 0.24895375821675916, "input_tokens": 40, "latency_ms": 31.75920900000051} +{"id": "g0313-oos_conversa-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09962210810686532, "vas_cancelamento": 0.010419736471025882, "atendimento_humano": 0.04745456934330996, "beneficios_consulta": 0.11092820110282328, "portabilidade": 0.008267610957544752, "suporte_configuracao": 0.021583046529653267, "parceiros_ofertas": 0.06767577443433714, "internet_pacote_adicional": 0.20468653792479036, "negociacao_divida": 0.007941486913022064, "desconto_retencao": 0.015884890488047275, "internet_problema_conexao": 0.036671026582227234, "sem_correspondencia": 0.36886501114635345}, "confidence": 0.36886501114635345, "input_tokens": 34, "latency_ms": 23.22548500001176} +{"id": "g0313-oos_conversa-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.06725076241531229, "plano_consulta": 0.11174389147580226, "roaming_duvida": 0.015379733549537747, "vas_consulta": 0.05968329749761023, "internet_consumo": 0.051964466592254434, "recarga_saldo": 0.004787738189729302, "negociacao_religacao": 0.013601715911091888, "sem_correspondencia": 0.6755883943686618}, "confidence": 0.6755883943686618, "input_tokens": 39, "latency_ms": 16.950732999987395} +{"id": "g0313-oos_conversa-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.24044326989037176, "vas_contratacao": 0.018189993543396423, "recarga_nao_creditada": 0.004368206209616352, "sem_correspondencia": 0.7369985303566154}, "confidence": 0.7369985303566154, "input_tokens": 40, "latency_ms": 14.95992499999943} +{"id": "g0313-oos_conversa-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.04012751908155315, "bonus_nao_recebido": 0.049524706190614165, "internet_pacote_adicional": 0.34071954896982787, "sem_correspondencia": 0.5696282257580048}, "confidence": 0.5696282257580048, "input_tokens": 33, "latency_ms": 15.123313999993115} +{"id": "g0313-oos_conversa-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.010707325028892095, "vas_cancelamento": 0.01879083480704119, "suporte_sem_sinal": 0.3522222258585197, "sem_correspondencia": 0.618279614305547}, "confidence": 0.618279614305547, "input_tokens": 43, "latency_ms": 15.068185000018275} +{"id": "g0313-oos_conversa-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.09591478917774597, "suporte_sem_sinal": 0.2332414734255088, "roaming_pacote": 0.0038752088795475695, "marketplace_compra": 0.05277782750911395, "plano_nova_linha": 0.02488690638194329, "seguranca_fraude": 0.029588517432809647, "marketplace_pedido": 0.03294876495549756, "negociacao_religacao": 0.004658499193931164, "internet_pacote_adicional": 0.2359208514456051, "reclamacao_atendimento": 0.0809414305958892, "desconto_retencao": 0.00995067870294342, "sem_correspondencia": 0.19529505229946434}, "confidence": 0.2359208514456051, "input_tokens": 35, "latency_ms": 22.695667000022013} +{"id": "g0313-oos_conversa-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.042916797221405796, "vas_consulta": 0.17624230732091417, "troca_numero": 0.004710276624309672, "sem_correspondencia": 0.7761306188333704}, "confidence": 0.7761306188333704, "input_tokens": 43, "latency_ms": 14.963972999993302} +{"id": "g0316-oos_conversa-emocional-4-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"plano_nova_linha": 0.04144931810435458, "suporte_configuracao": 0.018171307919072267, "fidelidade_resgate": 0.015088180477404168, "marketplace_pedido": 0.02206515070192914, "bonus_nao_recebido": 0.009388927969355823, "vas_cancelamento": 0.003448746510732577, "roaming_duvida": 0.011106112578853706, "conta_debito_automatico_digital": 0.007216960867639153, "reclamacao_atendimento": 0.05509300707510275, "suporte_sem_sinal": 0.1638786585746435, "atendimento_humano": 0.2750645182538296, "conta_explicacao": 0.018679359266706136, "recarga_nao_creditada": 0.002919525270404331, "negociacao_religacao": 0.006652003850065036, "fidelidade_pontos": 0.1501911229386342, "sem_correspondencia": 0.199587099641273}, "confidence": 0.2750645182538296, "input_tokens": 38, "latency_ms": 30.70351799999571} +{"id": "g0316-oos_conversa-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.02083913993074098, "conta_contestacao": 0.08977409500274905, "marketplace_compra": 0.13666321410407636, "roaming_duvida": 0.04583952600469559, "plano_troca": 0.016797341496296893, "negociacao_divida": 0.022627167524868822, "recarga_saldo": 0.006851363963815703, "recarga_nao_creditada": 0.021215200537803958, "troca_numero": 0.003101889293487988, "cadastro_atualizacao": 0.053655471940076874, "conta_segunda_via": 0.09611431560726587, "bonus_nao_recebido": 0.03917656487344322, "roaming_pacote": 0.02307783638378378, "suporte_sem_sinal": 0.1676387050784403, "fidelidade_resgate": 0.03561888281703794, "sem_correspondencia": 0.22100928544141668}, "confidence": 0.22100928544141668, "input_tokens": 30, "latency_ms": 29.757426000003306} +{"id": "g0316-oos_conversa-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.011796304642972832, "negociacao_religacao": 0.016137785781242982, "internet_problema_conexao": 0.07472327153234441, "roaming_duvida": 0.025147634822216266, "atendimento_humano": 0.08738145745324759, "beneficios_consulta": 0.18774777152499977, "conta_debito_automatico_digital": 0.022747692979584216, "conta_contestacao": 0.09032263367046131, "seguranca_fraude": 0.08921720595779795, "troca_numero": 0.003055160318434174, "bonus_nao_recebido": 0.04486493647224206, "roaming_pacote": 0.013766133792386564, "portabilidade": 0.010842754217778803, "marketplace_compra": 0.017520570662490777, "internet_consumo": 0.07147029597600602, "sem_correspondencia": 0.23325839019579428}, "confidence": 0.23325839019579428, "input_tokens": 29, "latency_ms": 29.15071800001101} +{"id": "g0316-oos_conversa-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 27, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.0324301005215736, "suporte_sem_sinal": 0.16546256501211187, "vas_contratacao": 0.017824537686873386, "beneficios_consulta": 0.14681662318299923, "roaming_duvida": 0.025823354191972136, "seguranca_fraude": 0.07367006538366765, "plano_consulta": 0.13734857456603214, "suporte_chip_esim": 0.030591612054951988, "reclamacao_atendimento": 0.09467362418508182, "seguranca_perda_roubo": 0.1046747096787732, "roaming_pacote": 0.02006094489121736, "sem_correspondencia": 0.1506232886447456}, "confidence": 0.16546256501211187, "input_tokens": 29, "latency_ms": 24.34440400000426} +{"id": "g0316-oos_conversa-emocional-4-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.008958740548865743, "atendimento_humano": 0.15316589739566358, "recarga_nao_creditada": 0.0038580296088271547, "negociacao_divida": 0.019725958553899726, "conta_segunda_via": 0.05294458247591009, "suporte_sem_sinal": 0.1826276519607777, "reclamacao_atendimento": 0.09952215992944279, "plano_nova_linha": 0.040408132014303856, "internet_consumo": 0.042502572049696756, "fidelidade_resgate": 0.01629758155034594, "roaming_cobranca": 0.003982113433221939, "sem_correspondencia": 0.3760065804790447}, "confidence": 0.3760065804790447, "input_tokens": 29, "latency_ms": 21.995835000012676} +{"id": "g0316-oos_conversa-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 18, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"troca_numero": 0.0034869957768663305, "cancelamento_linha": 0.004524430974332082, "cadastro_atualizacao": 0.04443495219728181, "fidelidade_resgate": 0.028849066889001938, "marketplace_pedido": 0.04739191643532652, "recarga_nao_creditada": 0.02032018005744612, "negociacao_divida": 0.01637291998230133, "suporte_sem_sinal": 0.31372817094434247, "roaming_pacote": 0.0041563797232009505, "bonus_nao_recebido": 0.05171468020525401, "reclamacao_atendimento": 0.13618833574942482, "suporte_configuracao": 0.045856981264019284, "portabilidade": 0.006249893800116828, "plano_troca": 0.011706789667439266, "parceiros_ofertas": 0.09922639825787162, "sem_correspondencia": 0.16579190807577462}, "confidence": 0.31372817094434247, "input_tokens": 28, "latency_ms": 28.241400000013073} +{"id": "g0316-oos_conversa-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.03169199614139254, "conta_explicacao": 0.053748766850849776, "plano_troca": 0.027178842103887643, "plano_consulta": 0.16586411848899585, "cadastro_atualizacao": 0.0518802579989789, "roaming_duvida": 0.013633824651930812, "conta_pagamento_confirmacao": 0.051463662488853035, "sem_correspondencia": 0.6045385312751115}, "confidence": 0.6045385312751115, "input_tokens": 33, "latency_ms": 17.40836900000886} +{"id": "g0316-oos_conversa-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.08856116929449809, "negociacao_divida": 0.03116080816181564, "recarga_nao_creditada": 0.007628559846285707, "conta_segunda_via": 0.07090259451223503, "parceiros_ofertas": 0.1529622685528743, "negociacao_religacao": 0.017955523233201362, "marketplace_compra": 0.07140717013665296, "sem_correspondencia": 0.5594219062624369}, "confidence": 0.5594219062624369, "input_tokens": 29, "latency_ms": 16.53240799998912} +{"id": "g0316-oos_conversa-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.05089331530115349, "cancelamento_linha": 0.010427471647494527, "conta_segunda_via": 0.021026712696562335, "sem_correspondencia": 0.9176525003547896}, "confidence": 0.9176525003547896, "input_tokens": 27, "latency_ms": 14.869958000019778} +{"id": "g0316-oos_conversa-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.1277179541648245, "recarga_nao_creditada": 0.009117156071872832, "parceiros_ofertas": 0.16660779357703473, "portabilidade": 0.010534994078516156, "cancelamento_linha": 0.008340569034374237, "internet_consumo": 0.07626547501040071, "internet_problema_conexao": 0.028252185648493217, "fidelidade_pontos": 0.04561147741129251, "conta_pagamento_confirmacao": 0.028961113965040426, "vas_consulta": 0.1673993879461792, "conta_vencimento": 0.00857502483089867, "sem_correspondencia": 0.32261686826107283}, "confidence": 0.32261686826107283, "input_tokens": 29, "latency_ms": 21.23281600000837} +{"id": "g0316-oos_conversa-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.009115394711708896, "vas_consulta": 0.1402912670610814, "roaming_cobranca": 0.008931208917349161, "sem_correspondencia": 0.8416621293098605}, "confidence": 0.8416621293098605, "input_tokens": 35, "latency_ms": 14.885084000013649} +{"id": "g0316-oos_conversa-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.27862919765213695, "cancelamento_linha": 0.00771280882194198, "seguranca_fraude": 0.0696439479719393, "troca_numero": 0.003358658570505896, "reclamacao_atendimento": 0.11231678538857774, "conta_explicacao": 0.03564885063768691, "recarga_nao_creditada": 0.004984835876793339, "roaming_duvida": 0.027883799273318854, "negociacao_religacao": 0.010752089857344336, "internet_problema_conexao": 0.04634925581485516, "conta_vencimento": 0.007861724515075108, "roaming_pacote": 0.012922554920759693, "roaming_cobranca": 0.016028090247421366, "fidelidade_pontos": 0.0978446875090625, "suporte_configuracao": 0.03487507055123921, "sem_correspondencia": 0.23318764239134163}, "confidence": 0.27862919765213695, "input_tokens": 30, "latency_ms": 27.859350999989374} +{"id": "g0318-oos_conversa-indireto_multiplo-6-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.006882511229942566, "vas_contratacao": 0.009158845260024875, "suporte_chip_esim": 0.024841193653427112, "reclamacao_atendimento": 0.0672541424450207, "seguranca_fraude": 0.07420516921563211, "cadastro_atualizacao": 0.06427849224819296, "conta_explicacao": 0.03583861220833602, "conta_segunda_via": 0.055691433426689994, "seguranca_perda_roubo": 0.058834166622350845, "fidelidade_pontos": 0.05695730572426383, "suporte_sem_sinal": 0.1876213740642204, "conta_vencimento": 0.0038856659934978473, "plano_consulta": 0.06500600420650197, "portabilidade": 0.005689393387828715, "marketplace_pedido": 0.030990668319427133, "sem_correspondencia": 0.25286502199464295}, "confidence": 0.25286502199464295, "input_tokens": 31, "latency_ms": 30.889953000013293} +{"id": "g0318-oos_conversa-indireto_multiplo-6-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.10528196178597188, "cadastro_atualizacao": 0.0554746860298149, "conta_debito_automatico_digital": 0.03794843729683491, "internet_problema_conexao": 0.04401905805443629, "vas_contratacao": 0.01900625241677022, "vas_consulta": 0.19635575707735103, "roaming_cobranca": 0.012035261672497128, "beneficios_consulta": 0.13907520693785486, "roaming_duvida": 0.024142456831447064, "plano_troca": 0.01698227444266631, "roaming_pacote": 0.009275744753868333, "portabilidade": 0.011159574525767655, "internet_consumo": 0.053225445359858084, "desconto_retencao": 0.01611612962616542, "vas_cancelamento": 0.008434488599579891, "sem_correspondencia": 0.25146726458911606}, "confidence": 0.25146726458911606, "input_tokens": 31, "latency_ms": 30.652704999994285} +{"id": "g0318-oos_conversa-indireto_multiplo-6-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.05247868900529921, "suporte_sem_sinal": 0.18669865613367098, "fidelidade_resgate": 0.0341852587829214, "conta_segunda_via": 0.06149887648684005, "vas_consulta": 0.12729207416261415, "internet_problema_conexao": 0.041523861302509346, "negociacao_religacao": 0.013632221934569776, "cadastro_atualizacao": 0.05498198364757279, "negociacao_divida": 0.019249842682378594, "desconto_retencao": 0.039243599803283055, "conta_explicacao": 0.04668807507926659, "sem_correspondencia": 0.322526860979074}, "confidence": 0.322526860979074, "input_tokens": 32, "latency_ms": 23.495645999986436} +{"id": "g0318-oos_conversa-indireto_multiplo-6-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"cancelamento_linha": 0.02648567873383333, "suporte_chip_esim": 0.012186342419049692, "fidelidade_resgate": 0.01207294458637769, "beneficios_consulta": 0.12196903244143051, "parceiros_ofertas": 0.0951910283255772, "vas_cancelamento": 0.014659144396849455, "conta_debito_automatico_digital": 0.024044714017120068, "vas_consulta": 0.15319144183651098, "suporte_sem_sinal": 0.13036492005561762, "negociacao_religacao": 0.010911558368579282, "marketplace_compra": 0.04831382088742667, "cadastro_atualizacao": 0.022087310590485295, "plano_consulta": 0.09291437684488825, "seguranca_perda_roubo": 0.07807919106724741, "conta_contestacao": 0.027091438854602468, "sem_correspondencia": 0.1304370565744041}, "confidence": 0.15319144183651098, "input_tokens": 40, "latency_ms": 31.083574000007275} +{"id": "g0318-oos_conversa-indireto_multiplo-6-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.02217528116205771, "suporte_sem_sinal": 0.24476427706055578, "beneficios_consulta": 0.25169534381890957, "roaming_pacote": 0.009803627033287498, "desconto_retencao": 0.035548971361351114, "bonus_nao_recebido": 0.06903076416176654, "plano_troca": 0.032945701155752544, "sem_correspondencia": 0.3340360342463193}, "confidence": 0.3340360342463193, "input_tokens": 28, "latency_ms": 16.32272000000512} +{"id": "g0318-oos_conversa-indireto_multiplo-6-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.006163530894057146, "conta_vencimento": 0.005301135981299348, "suporte_configuracao": 0.016105446732012158, "atendimento_humano": 0.113558864444343, "desconto_retencao": 0.01703856488308147, "recarga_nao_creditada": 0.004907703887606589, "plano_consulta": 0.15717416774835474, "internet_pacote_adicional": 0.31347432280066234, "plano_nova_linha": 0.015232510644845744, "plano_troca": 0.0070014017554728995, "vas_consulta": 0.08498553809032232, "internet_problema_conexao": 0.016186674823152405, "marketplace_pedido": 0.049242164228806694, "bonus_nao_recebido": 0.015756549086210773, "conta_contestacao": 0.01942326659237907, "sem_correspondencia": 0.15844815740739326}, "confidence": 0.31347432280066234, "input_tokens": 38, "latency_ms": 28.955698000004304} +{"id": "g0318-oos_conversa-indireto_multiplo-6-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.13363171208714178, "cancelamento_linha": 0.016742595272978746, "suporte_sem_sinal": 0.12046538820664701, "desconto_retencao": 0.05069476960474082, "vas_cancelamento": 0.024379928732157358, "marketplace_compra": 0.06876070353365789, "plano_troca": 0.0090744890519427, "conta_debito_automatico_digital": 0.04864829991615386, "troca_numero": 0.0034736186855100822, "vas_contratacao": 0.01296865251802529, "suporte_configuracao": 0.02636152993793777, "recarga_nao_creditada": 0.00326324408256679, "conta_pagamento_confirmacao": 0.09267960894474911, "conta_segunda_via": 0.07124203755369016, "fidelidade_pontos": 0.07414225068379732, "sem_correspondencia": 0.2434711711883033}, "confidence": 0.2434711711883033, "input_tokens": 32, "latency_ms": 30.041434999986905} +{"id": "g0318-oos_conversa-indireto_multiplo-6-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.03297401862378571, "negociacao_divida": 0.031808878108096565, "conta_pagamento_confirmacao": 0.0547124229508389, "sem_correspondencia": 0.8805046803172788}, "confidence": 0.8805046803172788, "input_tokens": 36, "latency_ms": 14.981186999989404} +{"id": "g0318-oos_conversa-indireto_multiplo-6-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.007913504230693681, "conta_debito_automatico_digital": 0.02591415637073594, "suporte_chip_esim": 0.07114137354990564, "seguranca_fraude": 0.10060004697684456, "roaming_cobranca": 0.014281514885471554, "conta_segunda_via": 0.051231152399105945, "roaming_duvida": 0.030514556728637635, "conta_explicacao": 0.05258537000281441, "reclamacao_atendimento": 0.08330595206008402, "fidelidade_resgate": 0.0429660701518861, "roaming_pacote": 0.01714348328436307, "plano_nova_linha": 0.03968633184348566, "vas_contratacao": 0.021228700180066108, "desconto_retencao": 0.0424177632691786, "seguranca_perda_roubo": 0.09024269629672084, "sem_correspondencia": 0.3088273277700062}, "confidence": 0.3088273277700062, "input_tokens": 34, "latency_ms": 31.571579000001293} +{"id": "g0318-oos_conversa-indireto_multiplo-6-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.23944174083790692, "cancelamento_linha": 0.007476676359039572, "negociacao_religacao": 0.008634864865790147, "portabilidade": 0.00904080600466401, "recarga_nao_creditada": 0.00528382065262769, "roaming_pacote": 0.005172799090868279, "vas_cancelamento": 0.005964147569485313, "desconto_retencao": 0.016850927028573857, "internet_consumo": 0.09465569544388339, "conta_pagamento_confirmacao": 0.053888038916347525, "reclamacao_atendimento": 0.04798903083854392, "recarga_realizar": 0.006550244669790638, "beneficios_consulta": 0.1531591192220578, "suporte_sem_sinal": 0.14972392489607997, "fidelidade_pontos": 0.048064829316575894, "sem_correspondencia": 0.1481033342877651}, "confidence": 0.23944174083790692, "input_tokens": 37, "latency_ms": 28.622371000011526} +{"id": "g0318-oos_conversa-indireto_multiplo-6-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 15, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.014785602246307657, "atendimento_humano": 0.10893707337534624, "conta_pagamento_confirmacao": 0.10141597278441027, "suporte_sem_sinal": 0.2600206222671383, "roaming_pacote": 0.007303127794769626, "recarga_realizar": 0.010636454799765856, "conta_debito_automatico_digital": 0.022695696731747345, "sem_correspondencia": 0.4742054500005147}, "confidence": 0.4742054500005147, "input_tokens": 28, "latency_ms": 16.70849600000679} +{"id": "g0318-oos_conversa-indireto_multiplo-6-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.018542744616496493, "reclamacao_atendimento": 0.1414839506653425, "conta_segunda_via": 0.11769169821116054, "cadastro_atualizacao": 0.08224433836678023, "roaming_pacote": 0.01208528250266006, "seguranca_perda_roubo": 0.036673136841023475, "conta_debito_automatico_digital": 0.024017379202320912, "sem_correspondencia": 0.5672614695942158}, "confidence": 0.5672614695942158, "input_tokens": 37, "latency_ms": 17.591279000015447} +{"id": "g0320-oos_conversa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.10299592381230152, "recarga_nao_creditada": 0.011979068531825347, "recarga_realizar": 0.01061854037184992, "plano_troca": 0.018011562379448516, "fidelidade_pontos": 0.07266212940607814, "troca_numero": 0.0032593614621838434, "conta_segunda_via": 0.04037740421173881, "conta_debito_automatico_digital": 0.07726400282600893, "cadastro_atualizacao": 0.03897351739833292, "beneficios_consulta": 0.23169049431822092, "suporte_configuracao": 0.03094561186547009, "sem_correspondencia": 0.36122238341654106}, "confidence": 0.36122238341654106, "input_tokens": 35, "latency_ms": 23.205621999977666} +{"id": "g0320-oos_conversa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.02473582855875801, "parceiros_ofertas": 0.16021412698540097, "bonus_nao_recebido": 0.0764024637808729, "suporte_chip_esim": 0.03488649495008353, "fidelidade_resgate": 0.013962171680811665, "recarga_nao_creditada": 0.008386234018666672, "recarga_saldo": 0.006274204151914277, "conta_vencimento": 0.006303350820657819, "internet_pacote_adicional": 0.24117926631974893, "cancelamento_linha": 0.02796691225013719, "conta_contestacao": 0.07228388004499979, "sem_correspondencia": 0.32740506643794826}, "confidence": 0.32740506643794826, "input_tokens": 26, "latency_ms": 21.827430999991293} +{"id": "g0320-oos_conversa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.02685196388952907, "conta_pagamento_confirmacao": 0.08602749015549291, "troca_numero": 0.006804887832631021, "atendimento_humano": 0.11083816255105021, "cancelamento_linha": 0.011552213034202747, "marketplace_pedido": 0.09871743853883323, "seguranca_fraude": 0.12912938305437496, "conta_contestacao": 0.10954476408044946, "portabilidade": 0.010892888789781056, "negociacao_divida": 0.025811413916005804, "fidelidade_pontos": 0.07245415621211844, "sem_correspondencia": 0.31137523794553107}, "confidence": 0.31137523794553107, "input_tokens": 33, "latency_ms": 21.686442999993005} +{"id": "g0320-oos_conversa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.08901459238738413, "conta_segunda_via": 0.08328289829934989, "conta_explicacao": 0.05453983024640002, "recarga_nao_creditada": 0.006257211448581079, "fidelidade_resgate": 0.02368687709264242, "conta_pagamento_confirmacao": 0.056081660761705454, "recarga_realizar": 0.007460672467528526, "sem_correspondencia": 0.6796762572964085}, "confidence": 0.6796762572964085, "input_tokens": 26, "latency_ms": 16.493508999985806} +{"id": "g0320-oos_conversa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.08176900850686884, "seguranca_perda_roubo": 0.05070294601008591, "cancelamento_linha": 0.0071760608617880165, "vas_consulta": 0.25522943267457454, "conta_pagamento_confirmacao": 0.03525997923884162, "suporte_sem_sinal": 0.27922998695118173, "troca_numero": 0.003016493855986651, "sem_correspondencia": 0.28761609190067267}, "confidence": 0.28761609190067267, "input_tokens": 32, "latency_ms": 16.427907000007735} +{"id": "g0320-oos_conversa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"troca_numero": 0.00248292947611769, "cancelamento_linha": 0.006482346852827766, "fidelidade_resgate": 0.014146130396986532, "negociacao_divida": 0.012752193835834053, "seguranca_perda_roubo": 0.05363975041563861, "bonus_nao_recebido": 0.05531246162303469, "parceiros_ofertas": 0.0832018322750751, "internet_pacote_adicional": 0.5257214853645813, "vas_contratacao": 0.014011389442145134, "roaming_duvida": 0.011830334438699365, "negociacao_religacao": 0.00943293599720337, "sem_correspondencia": 0.21098620988185643}, "confidence": 0.5257214853645813, "input_tokens": 28, "latency_ms": 21.855496000000585} +{"id": "g0320-oos_conversa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.030875003735301883, "cadastro_atualizacao": 0.030709707022673574, "suporte_configuracao": 0.024750920999296943, "sem_correspondencia": 0.9136643682427276}, "confidence": 0.9136643682427276, "input_tokens": 27, "latency_ms": 14.950463000019454} +{"id": "g0320-oos_conversa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 9, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_explicacao": 0.026385968035348574, "vas_cancelamento": 0.0031471261032874225, "internet_pacote_adicional": 0.5613947201254295, "vas_consulta": 0.18415320859653667, "marketplace_compra": 0.028221511791359274, "fidelidade_pontos": 0.030018288311900038, "fidelidade_resgate": 0.00674453132756485, "vas_contratacao": 0.007153203144748647, "plano_nova_linha": 0.004774825425557903, "roaming_cobranca": 0.0017163160667527228, "recarga_nao_creditada": 0.0010033525107393595, "desconto_retencao": 0.009851726274935293, "conta_pagamento_confirmacao": 0.01759585455476565, "troca_numero": 0.0009287213798663957, "cancelamento_linha": 0.0026130195643996215, "sem_correspondencia": 0.11429762678680817}, "confidence": 0.5613947201254295, "input_tokens": 25, "latency_ms": 27.539838999985022} +{"id": "g0320-oos_conversa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.30180908641571796, "roaming_duvida": 0.012672499086711371, "recarga_saldo": 0.005841728458127325, "roaming_cobranca": 0.007478660510345996, "marketplace_compra": 0.029392270687349797, "cancelamento_linha": 0.008327145622592673, "suporte_chip_esim": 0.07617821888619161, "plano_troca": 0.012065003922513945, "negociacao_divida": 0.015299622095722101, "seguranca_fraude": 0.10241861847541114, "atendimento_humano": 0.15746613508384988, "bonus_nao_recebido": 0.03396931111880944, "negociacao_religacao": 0.01001920870869859, "portabilidade": 0.008633976347912416, "conta_pagamento_confirmacao": 0.03371790246566619, "sem_correspondencia": 0.18471061211437956}, "confidence": 0.30180908641571796, "input_tokens": 41, "latency_ms": 30.496341999992183} +{"id": "g0320-oos_conversa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.028934422260623694, "portabilidade": 0.011305667217792621, "internet_consumo": 0.09275667170677013, "roaming_cobranca": 0.004385922475833244, "marketplace_pedido": 0.06629969782671608, "conta_vencimento": 0.007463512316662088, "seguranca_fraude": 0.1928553837950585, "cadastro_atualizacao": 0.06712136273850562, "conta_explicacao": 0.08090878104707043, "conta_debito_automatico_digital": 0.006763962418240369, "recarga_nao_creditada": 0.005552548330548581, "sem_correspondencia": 0.43565206786617866}, "confidence": 0.43565206786617866, "input_tokens": 32, "latency_ms": 22.95754399997918} +{"id": "g0320-oos_conversa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0625160992054366, "internet_pacote_adicional": 0.3945678079872196, "roaming_cobranca": 0.0028793678394111602, "sem_correspondencia": 0.5400367249679326}, "confidence": 0.5400367249679326, "input_tokens": 27, "latency_ms": 15.240021000010984} +{"id": "g0320-oos_conversa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.00913307305692549, "marketplace_pedido": 0.06359540265131444, "conta_segunda_via": 0.060741900911064656, "troca_numero": 0.003408504598901503, "bonus_nao_recebido": 0.03607207729027274, "internet_consumo": 0.09073930717522775, "conta_explicacao": 0.062384109545024366, "conta_vencimento": 0.008449651751427504, "roaming_duvida": 0.015953020111946763, "recarga_nao_creditada": 0.01184523913836101, "vas_contratacao": 0.01683638148371395, "parceiros_ofertas": 0.07543272927265963, "vas_cancelamento": 0.010343068830799955, "internet_problema_conexao": 0.055949724468515934, "plano_consulta": 0.20133654356609762, "sem_correspondencia": 0.2777792661477467}, "confidence": 0.2777792661477467, "input_tokens": 29, "latency_ms": 28.481513999992103} +{"id": "g0321-oos_desabafo-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.30670230095412615, "fidelidade_pontos": 0.0319279156064134, "internet_problema_conexao": 0.12082434605540149, "sem_correspondencia": 0.5405454373840589}, "confidence": 0.5405454373840589, "input_tokens": 36, "latency_ms": 14.93325299998105} +{"id": "g0321-oos_desabafo-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.16226829905773912, "marketplace_pedido": 0.0473234401957991, "vas_consulta": 0.11250064742054194, "internet_consumo": 0.083373861155334, "fidelidade_pontos": 0.09118571310760451, "bonus_nao_recebido": 0.036148720196562935, "portabilidade": 0.008043244638394693, "plano_troca": 0.012150580301100562, "parceiros_ofertas": 0.08683984896506819, "fidelidade_resgate": 0.03797864243160141, "roaming_duvida": 0.020844471117233757, "roaming_pacote": 0.007302339331572061, "cadastro_atualizacao": 0.028270127804645044, "seguranca_fraude": 0.09230282338183307, "recarga_nao_creditada": 0.01390141648420109, "sem_correspondencia": 0.15956582441076853}, "confidence": 0.16226829905773912, "input_tokens": 34, "latency_ms": 29.619466999974975} +{"id": "g0321-oos_desabafo-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.058669039447854815, "recarga_nao_creditada": 0.004573717236280133, "marketplace_pedido": 0.03194237912302235, "sem_correspondencia": 0.9048148641928427}, "confidence": 0.9048148641928427, "input_tokens": 34, "latency_ms": 15.038191999991568} +{"id": "g0321-oos_desabafo-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.053777890458691704, "cancelamento_linha": 0.05249944173736525, "plano_consulta": 0.07886693578434263, "sem_correspondencia": 0.8148557320196004}, "confidence": 0.8148557320196004, "input_tokens": 35, "latency_ms": 14.938346000008096} +{"id": "g0321-oos_desabafo-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.15021758614086866, "recarga_nao_creditada": 0.009149553785073546, "negociacao_religacao": 0.01246926692681802, "fidelidade_pontos": 0.049511266567716816, "vas_consulta": 0.15017261443835414, "plano_troca": 0.021191128533349333, "vas_cancelamento": 0.0202575428857426, "sem_correspondencia": 0.5870310407220769}, "confidence": 0.5870310407220769, "input_tokens": 31, "latency_ms": 15.630530999999337} +{"id": "g0321-oos_desabafo-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.2305374901092908, "plano_nova_linha": 0.02299240838455936, "cadastro_atualizacao": 0.03805475453424112, "seguranca_perda_roubo": 0.07557933323563357, "negociacao_religacao": 0.010430245033697407, "suporte_chip_esim": 0.05889529753593105, "portabilidade": 0.01097473156836798, "negociacao_divida": 0.01238808427096211, "troca_numero": 0.003464541655534006, "plano_consulta": 0.17923406179938747, "conta_segunda_via": 0.02231253922063971, "sem_correspondencia": 0.3351365126517554}, "confidence": 0.3351365126517554, "input_tokens": 32, "latency_ms": 22.465775000000576} +{"id": "g0321-oos_desabafo-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.13978258660548915, "portabilidade": 0.014727677219996276, "conta_contestacao": 0.09327250564706548, "plano_consulta": 0.08816785178651466, "recarga_realizar": 0.010235579401272722, "recarga_nao_creditada": 0.008867947014999015, "vas_contratacao": 0.015737584857415193, "roaming_pacote": 0.018507956767958644, "seguranca_perda_roubo": 0.18396493467466493, "marketplace_pedido": 0.08094013249867503, "seguranca_fraude": 0.11629188052178163, "sem_correspondencia": 0.22950336300416727}, "confidence": 0.22950336300416727, "input_tokens": 33, "latency_ms": 22.773220000004812} +{"id": "g0321-oos_desabafo-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"portabilidade": 0.011913097945525808, "seguranca_fraude": 0.047374261618910736, "suporte_sem_sinal": 0.11861998140429217, "internet_pacote_adicional": 0.4291552441373585, "reclamacao_atendimento": 0.11395585852189709, "vas_consulta": 0.09573017444734269, "roaming_cobranca": 0.004420258403736665, "sem_correspondencia": 0.17883112352093636}, "confidence": 0.4291552441373585, "input_tokens": 35, "latency_ms": 16.87622000000033} +{"id": "g0321-oos_desabafo-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.04413111872201577, "beneficios_consulta": 0.06722700583333707, "vas_cancelamento": 0.01703534830913814, "sem_correspondencia": 0.871606527135509}, "confidence": 0.871606527135509, "input_tokens": 34, "latency_ms": 15.476027000005388} +{"id": "g0321-oos_desabafo-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.007026058448301117, "internet_problema_conexao": 0.012721183395840824, "suporte_chip_esim": 0.00775627260511627, "sem_correspondencia": 0.9724964855507418}, "confidence": 0.9724964855507418, "input_tokens": 33, "latency_ms": 15.250941999994438} +{"id": "g0321-oos_desabafo-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5166462852301554, "vas_contratacao": 0.01729382266453738, "internet_consumo": 0.03705072540978809, "plano_troca": 0.007915123660680787, "vas_consulta": 0.20337309700895462, "recarga_saldo": 0.002095791589311942, "marketplace_pedido": 0.028765733494078127, "sem_correspondencia": 0.18685942094249355}, "confidence": 0.5166462852301554, "input_tokens": 34, "latency_ms": 15.939988000013727} +{"id": "g0321-oos_desabafo-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.050333624693243775, "vas_cancelamento": 0.03166023523881155, "conta_pagamento_confirmacao": 0.07367836409515276, "roaming_duvida": 0.020911875333194607, "fidelidade_pontos": 0.08111010189689316, "fidelidade_resgate": 0.020032585783578985, "bonus_nao_recebido": 0.025178142816642567, "sem_correspondencia": 0.6970950701424826}, "confidence": 0.6970950701424826, "input_tokens": 36, "latency_ms": 16.679848000023867} +{"id": "g0323-oos_desabafo-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6195929789057945, "negociacao_divida": 0.014763926053217179, "fidelidade_resgate": 0.014676132126287475, "parceiros_ofertas": 0.044116938157908694, "negociacao_religacao": 0.0099644393431472, "marketplace_compra": 0.04941331439176969, "suporte_chip_esim": 0.020024227502849996, "sem_correspondencia": 0.22744804351902526}, "confidence": 0.6195929789057945, "input_tokens": 44, "latency_ms": 16.89985900000579} +{"id": "g0323-oos_desabafo-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_pagamento_confirmacao": 0.04664813212330795, "reclamacao_atendimento": 0.09962248498328367, "plano_troca": 0.011238324113138845, "roaming_cobranca": 0.00482846222991856, "internet_pacote_adicional": 0.19065249874827514, "conta_debito_automatico_digital": 0.036743937802162056, "vas_cancelamento": 0.003496807660422799, "conta_explicacao": 0.04148094602068795, "seguranca_fraude": 0.041105596957534275, "atendimento_humano": 0.11159664797150509, "conta_segunda_via": 0.07830159127304599, "plano_consulta": 0.11128523606379379, "cadastro_atualizacao": 0.030361772520143493, "roaming_duvida": 0.008726336727116696, "fidelidade_resgate": 0.01639946872640159, "sem_correspondencia": 0.1675117560792621}, "confidence": 0.19065249874827514, "input_tokens": 38, "latency_ms": 32.18990600001348} +{"id": "g0323-oos_desabafo-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.08699371111053249, "seguranca_perda_roubo": 0.09620840312996644, "recarga_realizar": 0.006925956032015353, "cadastro_atualizacao": 0.05072978249951256, "beneficios_consulta": 0.16585457687972352, "conta_segunda_via": 0.05618129048520729, "internet_problema_conexao": 0.061995500192879006, "sem_correspondencia": 0.47511077967016335}, "confidence": 0.47511077967016335, "input_tokens": 38, "latency_ms": 17.118091999975604} +{"id": "g0323-oos_desabafo-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.2611646861466476, "seguranca_perda_roubo": 0.09470432674818866, "plano_consulta": 0.1565841979204461, "recarga_realizar": 0.00890210520017255, "internet_consumo": 0.08955175125166874, "plano_nova_linha": 0.018145536387048588, "recarga_saldo": 0.006658482604627856, "sem_correspondencia": 0.3642889137411999}, "confidence": 0.3642889137411999, "input_tokens": 37, "latency_ms": 16.143989999989117} +{"id": "g0323-oos_desabafo-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.04351680045599938, "bonus_nao_recebido": 0.07631357127895312, "vas_cancelamento": 0.05900482921309515, "sem_correspondencia": 0.8211647990519524}, "confidence": 0.8211647990519524, "input_tokens": 36, "latency_ms": 15.094218000001547} +{"id": "g0323-oos_desabafo-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.02329202637551073, "parceiros_ofertas": 0.1319108056021953, "atendimento_humano": 0.14514481044886895, "cancelamento_linha": 0.022451476057205433, "recarga_saldo": 0.02480804635463819, "seguranca_perda_roubo": 0.12779796575784935, "recarga_realizar": 0.01766730162441494, "sem_correspondencia": 0.5069275677793171}, "confidence": 0.5069275677793171, "input_tokens": 37, "latency_ms": 15.842075999984218} +{"id": "g0323-oos_desabafo-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.11111614221919101, "portabilidade": 0.008552978834214403, "fidelidade_resgate": 0.0285109861880735, "plano_troca": 0.019024407685984377, "vas_contratacao": 0.011628630690197402, "recarga_realizar": 0.006636967019184155, "negociacao_religacao": 0.009426589220475854, "conta_explicacao": 0.04185025436836556, "conta_segunda_via": 0.08368802156352274, "conta_contestacao": 0.06166828114385818, "reclamacao_atendimento": 0.06794501910674872, "suporte_chip_esim": 0.05087953485518217, "seguranca_perda_roubo": 0.15730273884751847, "atendimento_humano": 0.11687819034388297, "roaming_cobranca": 0.006374071417483302, "sem_correspondencia": 0.2185171864961172}, "confidence": 0.2185171864961172, "input_tokens": 37, "latency_ms": 29.791572000021915} +{"id": "g0323-oos_desabafo-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.21113540507470785, "vas_contratacao": 0.01847056323530887, "conta_debito_automatico_digital": 0.011263141555417312, "seguranca_perda_roubo": 0.0851843368192955, "conta_pagamento_confirmacao": 0.03730033759233051, "recarga_nao_creditada": 0.003952215477201172, "beneficios_consulta": 0.1734411590063723, "cadastro_atualizacao": 0.032819696198660646, "desconto_retencao": 0.02121518393700251, "roaming_cobranca": 0.007345716564767092, "seguranca_fraude": 0.06830179780370106, "sem_correspondencia": 0.32957044673523517}, "confidence": 0.32957044673523517, "input_tokens": 34, "latency_ms": 23.691085999985262} +{"id": "g0323-oos_desabafo-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_consulta": 0.05130478307647937, "marketplace_pedido": 0.041225428413847055, "marketplace_compra": 0.03534050501399029, "internet_consumo": 0.08023735625254627, "conta_debito_automatico_digital": 0.011528859618250564, "troca_numero": 0.0026429981674220226, "atendimento_humano": 0.08362740788384826, "suporte_configuracao": 0.024575883159153485, "recarga_realizar": 0.008701966674978674, "fidelidade_pontos": 0.041629350489678286, "parceiros_ofertas": 0.04032992817611461, "roaming_cobranca": 0.0050524783608851325, "cadastro_atualizacao": 0.027546163466082612, "recarga_nao_creditada": 0.015590626766147142, "suporte_sem_sinal": 0.27234874836992756, "sem_correspondencia": 0.2583175161106487}, "confidence": 0.27234874836992756, "input_tokens": 36, "latency_ms": 28.787682000000814} +{"id": "g0323-oos_desabafo-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.017230316274267948, "seguranca_perda_roubo": 0.024899640837154097, "conta_vencimento": 0.0027995784291485718, "conta_segunda_via": 0.01134380307618436, "marketplace_pedido": 0.026821879582507365, "internet_pacote_adicional": 0.5670384543902894, "suporte_sem_sinal": 0.08656643903965835, "roaming_duvida": 0.014121910560446111, "beneficios_consulta": 0.07304803765469806, "roaming_pacote": 0.004411199887721698, "recarga_saldo": 0.0023791717077325, "troca_numero": 0.0007997350714459768, "roaming_cobranca": 0.004987190807612843, "cancelamento_linha": 0.002267797860461646, "internet_problema_conexao": 0.06181555650454758, "sem_correspondencia": 0.09946928831612346}, "confidence": 0.5670384543902894, "input_tokens": 36, "latency_ms": 28.625841000007313} +{"id": "g0323-oos_desabafo-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.11108010112246362, "internet_problema_conexao": 0.1749617880797517, "cadastro_atualizacao": 0.05187520314735319, "marketplace_compra": 0.0626914641735831, "conta_debito_automatico_digital": 0.011189422419065027, "roaming_pacote": 0.007465321004160536, "desconto_retencao": 0.03760380619647429, "sem_correspondencia": 0.5431328938571485}, "confidence": 0.5431328938571485, "input_tokens": 40, "latency_ms": 17.351413999989518} +{"id": "g0323-oos_desabafo-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.01019413716462518, "troca_numero": 0.007031610979552815, "roaming_duvida": 0.030920091377667974, "suporte_chip_esim": 0.06381547703608663, "fidelidade_resgate": 0.028562179965798417, "fidelidade_pontos": 0.06320490193200143, "conta_explicacao": 0.06105751785910177, "sem_correspondencia": 0.7352140836851658}, "confidence": 0.7352140836851658, "input_tokens": 38, "latency_ms": 16.437154000016108} +{"id": "g0324-oos_desabafo-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"fidelidade_resgate": 0.0296565262743951, "plano_consulta": 0.18603881062968197, "conta_pagamento_confirmacao": 0.08417265279831602, "seguranca_fraude": 0.24589172480837748, "recarga_realizar": 0.018653964984295678, "cancelamento_linha": 0.004401911600809233, "roaming_pacote": 0.005535488123876395, "negociacao_divida": 0.013905524544920432, "vas_contratacao": 0.010640478898575471, "recarga_saldo": 0.010063255400222307, "plano_nova_linha": 0.020830650285106146, "marketplace_compra": 0.04070730213511411, "internet_consumo": 0.0754331364903949, "conta_segunda_via": 0.02635020813603589, "troca_numero": 0.0031692011428632993, "sem_correspondencia": 0.22454916374701556}, "confidence": 0.24589172480837748, "input_tokens": 57, "latency_ms": 30.237921999997752} +{"id": "g0324-oos_desabafo-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.09796277064132299, "internet_consumo": 0.026396243768699586, "conta_vencimento": 0.006758958311995667, "sem_correspondencia": 0.8688820272779818}, "confidence": 0.8688820272779818, "input_tokens": 41, "latency_ms": 15.279321000008395} +{"id": "g0324-oos_desabafo-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.1497938072930105, "plano_consulta": 0.12183821027270049, "vas_cancelamento": 0.009201640500377044, "seguranca_perda_roubo": 0.060484114196884216, "conta_vencimento": 0.008059370654812992, "vas_consulta": 0.14782280104826495, "roaming_duvida": 0.010976909763058935, "suporte_chip_esim": 0.01797042651511305, "conta_contestacao": 0.056278954671141385, "cadastro_atualizacao": 0.03499396998946409, "plano_nova_linha": 0.019389797402011612, "sem_correspondencia": 0.36318999769316074}, "confidence": 0.36318999769316074, "input_tokens": 38, "latency_ms": 23.378291000000218} +{"id": "g0324-oos_desabafo-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.012601948542737518, "negociacao_religacao": 0.018394310318588535, "vas_cancelamento": 0.032079827548337235, "portabilidade": 0.016133986668919933, "desconto_retencao": 0.07333357003207383, "roaming_pacote": 0.016227146867533678, "vas_contratacao": 0.028946387108497864, "sem_correspondencia": 0.8022828229133114}, "confidence": 0.8022828229133114, "input_tokens": 36, "latency_ms": 15.815153999994891} +{"id": "g0324-oos_desabafo-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.06118677465339341, "suporte_sem_sinal": 0.21514616586050145, "desconto_retencao": 0.058466016375034804, "roaming_duvida": 0.037909306020896046, "vas_consulta": 0.15392069289206425, "marketplace_pedido": 0.055305994222968904, "conta_explicacao": 0.06810106235591974, "sem_correspondencia": 0.3499639876192214}, "confidence": 0.3499639876192214, "input_tokens": 42, "latency_ms": 16.857043000015892} +{"id": "g0324-oos_desabafo-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.012950227629410298, "plano_consulta": 0.11623314889022326, "conta_explicacao": 0.043257742617856164, "conta_pagamento_confirmacao": 0.023902764462140534, "suporte_chip_esim": 0.07245024833457532, "roaming_pacote": 0.006948831077577999, "plano_nova_linha": 0.016049615371943667, "sem_correspondencia": 0.7082074216162727}, "confidence": 0.7082074216162727, "input_tokens": 45, "latency_ms": 17.32552900000428} +{"id": "g0324-oos_desabafo-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"suporte_configuracao": 0.015377050663535355, "internet_problema_conexao": 0.033533963142763704, "suporte_sem_sinal": 0.08863272210436976, "plano_consulta": 0.21016553805333907, "recarga_nao_creditada": 0.0029357482126386642, "marketplace_compra": 0.024185911844554157, "internet_consumo": 0.09550410922846937, "plano_troca": 0.008995661199941878, "reclamacao_atendimento": 0.07997408976868275, "marketplace_pedido": 0.020938870701964075, "beneficios_consulta": 0.09105050247941984, "desconto_retencao": 0.011013031555120437, "conta_pagamento_confirmacao": 0.02582985445655689, "negociacao_divida": 0.004135950790658437, "internet_pacote_adicional": 0.19332919344165134, "sem_correspondencia": 0.09439780235633427}, "confidence": 0.21016553805333907, "input_tokens": 48, "latency_ms": 31.95683300000951} +{"id": "g0324-oos_desabafo-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.025870454457781106, "parceiros_ofertas": 0.08346273292612388, "conta_vencimento": 0.008726362439687746, "seguranca_fraude": 0.07602913194622647, "plano_nova_linha": 0.02438595975030261, "plano_consulta": 0.17075926653863197, "marketplace_compra": 0.04379496874326266, "seguranca_perda_roubo": 0.1537596785361954, "roaming_pacote": 0.005508284274308494, "vas_cancelamento": 0.01879174327039579, "beneficios_consulta": 0.10106877585830605, "sem_correspondencia": 0.2878426412587778}, "confidence": 0.2878426412587778, "input_tokens": 36, "latency_ms": 22.183967999978904} +{"id": "g0324-oos_desabafo-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.004112218636847505, "conta_pagamento_confirmacao": 0.03540266417310627, "conta_debito_automatico_digital": 0.020256058023037364, "conta_explicacao": 0.07570738585111789, "suporte_configuracao": 0.030005467143082883, "vas_consulta": 0.17506433087604795, "seguranca_perda_roubo": 0.10948308903949804, "vas_contratacao": 0.01754874046580603, "negociacao_divida": 0.011854930224891405, "desconto_retencao": 0.028947922386442646, "conta_contestacao": 0.08860194963632737, "negociacao_religacao": 0.009567016107289631, "conta_vencimento": 0.009816511844993945, "seguranca_fraude": 0.09909937844553857, "plano_troca": 0.01174293961307029, "sem_correspondencia": 0.2727893975329022}, "confidence": 0.2727893975329022, "input_tokens": 43, "latency_ms": 31.147330999999667} +{"id": "g0324-oos_desabafo-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.13246485013738174, "suporte_sem_sinal": 0.12701573353182924, "conta_pagamento_confirmacao": 0.033152377655055326, "recarga_realizar": 0.0051930401327879815, "conta_vencimento": 0.006034160448729874, "parceiros_ofertas": 0.07807161451997187, "beneficios_consulta": 0.07530280721598094, "vas_consulta": 0.1847895809211107, "vas_contratacao": 0.010180402317410122, "suporte_configuracao": 0.019681030378114663, "conta_debito_automatico_digital": 0.009234487715505148, "marketplace_pedido": 0.0235965119173209, "cancelamento_linha": 0.008132676223123483, "conta_contestacao": 0.03960151870782709, "seguranca_perda_roubo": 0.09372410824111105, "sem_correspondencia": 0.1538250999367399}, "confidence": 0.1847895809211107, "input_tokens": 36, "latency_ms": 30.208368000018027} +{"id": "g0324-oos_desabafo-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.19739720391798887, "negociacao_divida": 0.03330307230556272, "plano_troca": 0.02457134447140917, "plano_nova_linha": 0.023239793560220733, "negociacao_religacao": 0.013265854720825757, "roaming_cobranca": 0.008187381001662991, "suporte_configuracao": 0.05314260737386743, "sem_correspondencia": 0.6468927426484623}, "confidence": 0.6468927426484623, "input_tokens": 42, "latency_ms": 17.133601999972825} +{"id": "g0324-oos_desabafo-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.010025938167562863, "desconto_retencao": 0.03204910869958155, "troca_numero": 0.004344356766574845, "portabilidade": 0.010620407893672126, "parceiros_ofertas": 0.08379837230898256, "conta_contestacao": 0.09211892005391924, "fidelidade_pontos": 0.15816350480095234, "plano_nova_linha": 0.030052854126052495, "negociacao_religacao": 0.01611220298103498, "internet_consumo": 0.05866072400651851, "roaming_pacote": 0.007415965292710374, "marketplace_pedido": 0.07356211635571772, "roaming_cobranca": 0.00905391492157043, "cancelamento_linha": 0.01241112236636705, "conta_segunda_via": 0.035085402870227524, "sem_correspondencia": 0.3665250883885554}, "confidence": 0.3665250883885554, "input_tokens": 42, "latency_ms": 27.884841000002325} +{"id": "g0326-oos_desabafo-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.24955547462859373, "plano_troca": 0.032781473132133504, "roaming_pacote": 0.01869168625186749, "sem_correspondencia": 0.6989713659874053}, "confidence": 0.6989713659874053, "input_tokens": 78, "latency_ms": 15.30833600000392} +{"id": "g0326-oos_desabafo-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 176, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.024909269575033272, "roaming_duvida": 0.044629790803282894, "portabilidade": 0.015911868168098014, "sem_correspondencia": 0.9145490714535858}, "confidence": 0.9145490714535858, "input_tokens": 75, "latency_ms": 15.267644999994445} +{"id": "g0326-oos_desabafo-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 180, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_pagamento_confirmacao": 0.0437919202664631, "suporte_chip_esim": 0.028903288381710107, "beneficios_consulta": 0.10082503369181388, "conta_debito_automatico_digital": 0.00647114632619478, "internet_consumo": 0.04045237286223738, "plano_nova_linha": 0.030775812855194908, "atendimento_humano": 0.0969630031879891, "reclamacao_atendimento": 0.0922986942278771, "roaming_pacote": 0.005798452548523631, "vas_consulta": 0.06157482681656439, "roaming_duvida": 0.014485318949889268, "parceiros_ofertas": 0.060817825535043675, "marketplace_pedido": 0.018760318340280482, "portabilidade": 0.007583765654597029, "seguranca_perda_roubo": 0.24625938705852365, "sem_correspondencia": 0.14423883329709752}, "confidence": 0.24625938705852365, "input_tokens": 79, "latency_ms": 33.51954899997622} +{"id": "g0326-oos_desabafo-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.24054065446773543, "plano_consulta": 0.12724538286797715, "roaming_pacote": 0.009099251824568144, "troca_numero": 0.005833254477076689, "cadastro_atualizacao": 0.03869314242182959, "portabilidade": 0.010092665802446703, "vas_contratacao": 0.017241612422020835, "conta_contestacao": 0.07347891675620438, "plano_troca": 0.012831195969404137, "internet_problema_conexao": 0.06702765935687642, "vas_consulta": 0.1686121292264832, "sem_correspondencia": 0.22930413440737732}, "confidence": 0.24054065446773543, "input_tokens": 67, "latency_ms": 23.941325999999208} +{"id": "g0326-oos_desabafo-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.03228008554696527, "roaming_duvida": 0.012153371444143567, "conta_explicacao": 0.02453886198765862, "negociacao_divida": 0.0076040099499219685, "cadastro_atualizacao": 0.020677485202104735, "conta_vencimento": 0.0051349561394777215, "plano_troca": 0.007087523626534723, "internet_pacote_adicional": 0.5320542137590519, "conta_segunda_via": 0.0188633713803666, "suporte_chip_esim": 0.02862761930360679, "vas_consulta": 0.16161625614069366, "roaming_pacote": 0.005370505765348329, "vas_contratacao": 0.011859867014892875, "desconto_retencao": 0.015479870149202934, "plano_nova_linha": 0.007073235742107884, "sem_correspondencia": 0.1095787668479224}, "confidence": 0.5320542137590519, "input_tokens": 74, "latency_ms": 32.977721999998266} +{"id": "g0326-oos_desabafo-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.021723204534450417, "plano_nova_linha": 0.03670578275708053, "cadastro_atualizacao": 0.02360692189000684, "sem_correspondencia": 0.9179640908184622}, "confidence": 0.9179640908184622, "input_tokens": 71, "latency_ms": 15.340418999983285} +{"id": "g0326-oos_desabafo-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 154, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.08218162816796074, "suporte_chip_esim": 0.1199078158068159, "portabilidade": 0.010028535878430776, "internet_consumo": 0.06297012656022806, "suporte_sem_sinal": 0.3285627489041456, "vas_cancelamento": 0.04166101448915069, "roaming_pacote": 0.006549069439282, "sem_correspondencia": 0.3481390607539862}, "confidence": 0.3481390607539862, "input_tokens": 66, "latency_ms": 17.904082000001154} +{"id": "g0326-oos_desabafo-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 165, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_perda_roubo": 0.22357512082581246, "suporte_sem_sinal": 0.22419092622879427, "negociacao_divida": 0.020652302128832935, "cancelamento_linha": 0.014733665061936673, "conta_pagamento_confirmacao": 0.07322758620338964, "parceiros_ofertas": 0.13496327739582256, "seguranca_fraude": 0.08912781850104323, "desconto_retencao": 0.033308301958557364, "roaming_duvida": 0.019121079255146105, "suporte_chip_esim": 0.007701368264795228, "vas_cancelamento": 0.011496985620277572, "sem_correspondencia": 0.14790156855559194}, "confidence": 0.22419092622879427, "input_tokens": 79, "latency_ms": 26.429400000012038} +{"id": "g0326-oos_desabafo-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6207483876219441, "cadastro_atualizacao": 0.02186107799393756, "bonus_nao_recebido": 0.053354494548437006, "suporte_configuracao": 0.019663858770337543, "fidelidade_pontos": 0.013431664631933907, "suporte_sem_sinal": 0.12287548360552307, "conta_vencimento": 0.0021564873620841954, "sem_correspondencia": 0.1459085454658027}, "confidence": 0.6207483876219441, "input_tokens": 66, "latency_ms": 17.8951019999829} +{"id": "g0326-oos_desabafo-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.027083227861057258, "conta_vencimento": 0.008323645716417432, "internet_problema_conexao": 0.09508233021515376, "negociacao_divida": 0.016305961727040023, "seguranca_fraude": 0.1007343627129455, "recarga_nao_creditada": 0.016395841801383402, "suporte_configuracao": 0.051237729499756496, "conta_contestacao": 0.05337787886228299, "reclamacao_atendimento": 0.16266967997932613, "seguranca_perda_roubo": 0.10969387167798651, "recarga_saldo": 0.009955142105475108, "sem_correspondencia": 0.3491403278411754}, "confidence": 0.3491403278411754, "input_tokens": 64, "latency_ms": 24.28594200000589} +{"id": "g0326-oos_desabafo-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 146, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.060224629265539766, "reclamacao_atendimento": 0.2424996021110609, "conta_segunda_via": 0.02910550278679837, "sem_correspondencia": 0.668170265836601}, "confidence": 0.668170265836601, "input_tokens": 65, "latency_ms": 15.39778299999739} +{"id": "g0326-oos_desabafo-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.1020658692822395, "internet_pacote_adicional": 0.26996870018751695, "internet_problema_conexao": 0.04991371222418986, "vas_cancelamento": 0.018871034161453637, "conta_contestacao": 0.12938993301608118, "portabilidade": 0.00816820320849248, "conta_debito_automatico_digital": 0.008402996133066973, "roaming_duvida": 0.014762330741726035, "seguranca_fraude": 0.08529599184048231, "suporte_sem_sinal": 0.13596517426009053, "roaming_cobranca": 0.008989404284174453, "sem_correspondencia": 0.1682066506604861}, "confidence": 0.26996870018751695, "input_tokens": 63, "latency_ms": 26.195731999990812} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.028934421344416202, "marketplace_pedido": 0.09822248146060719, "internet_consumo": 0.1505154589383107, "bonus_nao_recebido": 0.08353917602288254, "conta_segunda_via": 0.06107377309239929, "seguranca_perda_roubo": 0.053492275020983374, "plano_nova_linha": 0.020686005075366897, "conta_debito_automatico_digital": 0.008956958064300372, "vas_contratacao": 0.021575682582506996, "desconto_retencao": 0.0415023356996168, "internet_problema_conexao": 0.06523994010065069, "sem_correspondencia": 0.3662614925979589}, "confidence": 0.3662614925979589, "input_tokens": 24, "latency_ms": 23.75155499998982} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.02963981784394686, "seguranca_fraude": 0.019204250857511127, "marketplace_compra": 0.02152159764106556, "sem_correspondencia": 0.9296343336574765}, "confidence": 0.9296343336574765, "input_tokens": 26, "latency_ms": 15.14992799999959} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.08145329009396744, "plano_consulta": 0.12597671767117238, "suporte_chip_esim": 0.06341109734874462, "seguranca_perda_roubo": 0.07606885954143025, "recarga_saldo": 0.005864385336525953, "conta_explicacao": 0.038328083243430004, "parceiros_ofertas": 0.17852590360921802, "sem_correspondencia": 0.43037166315551134}, "confidence": 0.43037166315551134, "input_tokens": 25, "latency_ms": 16.416157999998404} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 10, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.012785979117923185, "troca_numero": 0.003813654987801258, "negociacao_divida": 0.016398120121720875, "plano_consulta": 0.2603697391475452, "conta_segunda_via": 0.040855752797045654, "conta_explicacao": 0.04696535161626278, "suporte_configuracao": 0.0346307705652828, "roaming_cobranca": 0.017909485246295605, "marketplace_pedido": 0.040308593352223414, "roaming_duvida": 0.02438331127371713, "conta_vencimento": 0.00874803558464229, "plano_nova_linha": 0.022778391074368656, "beneficios_consulta": 0.11607499776529155, "fidelidade_resgate": 0.023851628546920953, "roaming_pacote": 0.01338422626086311, "sem_correspondencia": 0.3167419625420955}, "confidence": 0.3167419625420955, "input_tokens": 25, "latency_ms": 27.69310100001121} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 12, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.003787762524248462, "roaming_cobranca": 0.0029228010979954265, "vas_cancelamento": 0.005102438438801861, "fidelidade_pontos": 0.031612970258800936, "atendimento_humano": 0.03678253703248492, "troca_numero": 0.0027090448698024205, "marketplace_pedido": 0.030944474358474108, "sem_correspondencia": 0.8861379714193919}, "confidence": 0.8861379714193919, "input_tokens": 26, "latency_ms": 15.4451280000103} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 3, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0016433763086846304, "recarga_realizar": 0.003588553518474632, "plano_troca": 0.006691179239038748, "cadastro_atualizacao": 0.03393539414204836, "parceiros_ofertas": 0.04301635176444151, "internet_pacote_adicional": 0.15811549128942604, "vas_consulta": 0.08048956842167414, "internet_problema_conexao": 0.0199246779107401, "conta_explicacao": 0.02102860249823758, "beneficios_consulta": 0.09354526550666724, "bonus_nao_recebido": 0.01210522931210059, "marketplace_pedido": 0.026623580607891034, "internet_consumo": 0.12613725663699876, "marketplace_compra": 0.03986678272949844, "seguranca_fraude": 0.0265985634208888, "sem_correspondencia": 0.3066901266931894}, "confidence": 0.3066901266931894, "input_tokens": 22, "latency_ms": 28.550413999994362} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 11, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6178252004565931, "roaming_pacote": 0.006185458410897825, "cancelamento_linha": 0.0020774297557799625, "cadastro_atualizacao": 0.027147123166626028, "internet_problema_conexao": 0.016140909613705953, "parceiros_ofertas": 0.052476744280210263, "conta_segunda_via": 0.020695654352519466, "conta_contestacao": 0.015048892002488542, "reclamacao_atendimento": 0.02721850531556647, "atendimento_humano": 0.03993228388124541, "roaming_duvida": 0.01509814406475619, "sem_correspondencia": 0.16015365469961082}, "confidence": 0.6178252004565931, "input_tokens": 24, "latency_ms": 22.1008020000113} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.09099911335527984, "negociacao_religacao": 0.021722622650709365, "seguranca_fraude": 0.10671823685471163, "marketplace_compra": 0.06023446218580095, "conta_vencimento": 0.007586181781350549, "plano_troca": 0.01620327341218514, "fidelidade_pontos": 0.041849133465212185, "bonus_nao_recebido": 0.04437188892997393, "suporte_configuracao": 0.04424103065503962, "atendimento_humano": 0.05138168214327299, "recarga_nao_creditada": 0.012435494239780237, "sem_correspondencia": 0.5022568803266836}, "confidence": 0.5022568803266836, "input_tokens": 23, "latency_ms": 21.908623000001626} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 5, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.07092087197028088, "plano_nova_linha": 0.030609839640918193, "recarga_nao_creditada": 0.003178120459290804, "plano_troca": 0.013983434512217187, "portabilidade": 0.010386272664861603, "internet_consumo": 0.052441702965766494, "suporte_sem_sinal": 0.1941975566104672, "sem_correspondencia": 0.6242822011761976}, "confidence": 0.6242822011761976, "input_tokens": 23, "latency_ms": 15.788068000006206} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.008623533825981676, "internet_problema_conexao": 0.04078965980044788, "marketplace_compra": 0.04870792074040003, "recarga_nao_creditada": 0.004339846288432438, "negociacao_divida": 0.021842876306827987, "recarga_saldo": 0.005373905843480173, "vas_contratacao": 0.015302097325106448, "sem_correspondencia": 0.8550201598693233}, "confidence": 0.8550201598693233, "input_tokens": 24, "latency_ms": 15.733093999983794} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.194807767868042, "suporte_sem_sinal": 0.35940268635749817, "atendimento_humano": 0.07127359509468079, "sem_correspondencia": 0.37451595067977905}, "confidence": 0.37451595067977905, "input_tokens": 24, "latency_ms": 14.952316000005794} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.26182886031503166, "plano_troca": 0.01901000670867017, "roaming_pacote": 0.006834096964732106, "vas_cancelamento": 0.0253109848482372, "bonus_nao_recebido": 0.045112690223118077, "internet_consumo": 0.07329427936563025, "parceiros_ofertas": 0.12083912213157244, "vas_contratacao": 0.011417774079483547, "conta_pagamento_confirmacao": 0.02957172214637935, "atendimento_humano": 0.10672887036977609, "conta_contestacao": 0.05165966044825772, "sem_correspondencia": 0.2483919323991114}, "confidence": 0.26182886031503166, "input_tokens": 62, "latency_ms": 23.15348499999459} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_debito_automatico_digital": 0.09745372981576858, "roaming_duvida": 0.025425799581711827, "recarga_saldo": 0.006484588242131943, "desconto_retencao": 0.02783501563526481, "suporte_sem_sinal": 0.42986530726102884, "negociacao_religacao": 0.007900184141800775, "seguranca_perda_roubo": 0.06832116202199755, "sem_correspondencia": 0.33671421330029566}, "confidence": 0.42986530726102884, "input_tokens": 50, "latency_ms": 17.597856999998385} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.12476163790316415, "conta_vencimento": 0.007606042347219844, "internet_pacote_adicional": 0.22027347255981233, "desconto_retencao": 0.0173309116117437, "suporte_chip_esim": 0.038760063651774423, "recarga_saldo": 0.006504755692837899, "troca_numero": 0.0026848943438495644, "plano_nova_linha": 0.018233938775224817, "parceiros_ofertas": 0.16078706643480642, "conta_contestacao": 0.07312724247946384, "vas_cancelamento": 0.018072680265835802, "sem_correspondencia": 0.3118572939342672}, "confidence": 0.3118572939342672, "input_tokens": 47, "latency_ms": 22.46330799999896} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.022110855237735698, "portabilidade": 0.02092528346123912, "suporte_sem_sinal": 0.26182389295914754, "vas_contratacao": 0.015292602612580083, "roaming_cobranca": 0.005494499121086438, "suporte_configuracao": 0.0627017096560938, "conta_debito_automatico_digital": 0.01574257390910188, "sem_correspondencia": 0.5959085830430154}, "confidence": 0.5959085830430154, "input_tokens": 48, "latency_ms": 17.549497999993946} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.022316489568614248, "vas_contratacao": 0.01895602092474543, "marketplace_compra": 0.04053600575506644, "sem_correspondencia": 0.9181914837515739}, "confidence": 0.9181914837515739, "input_tokens": 46, "latency_ms": 15.113423000002513} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.006482004566128304, "conta_segunda_via": 0.02377828364746169, "negociacao_divida": 0.0075068370356698175, "roaming_cobranca": 0.004490367076256943, "reclamacao_atendimento": 0.1124898329087509, "suporte_configuracao": 0.057795661652426146, "fidelidade_resgate": 0.02908520361246965, "conta_contestacao": 0.05541252642545697, "internet_consumo": 0.08432369565340356, "parceiros_ofertas": 0.08201089390631955, "seguranca_perda_roubo": 0.09944143757047053, "negociacao_religacao": 0.009253890128637286, "suporte_chip_esim": 0.07739855989601545, "plano_nova_linha": 0.024941879919118008, "portabilidade": 0.010100025547248898, "sem_correspondencia": 0.3154889004541663}, "confidence": 0.3154889004541663, "input_tokens": 45, "latency_ms": 29.914834999999584} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.05825127037322671, "plano_nova_linha": 0.01538172960256915, "seguranca_perda_roubo": 0.06027776141211045, "sem_correspondencia": 0.8660892386120937}, "confidence": 0.8660892386120937, "input_tokens": 45, "latency_ms": 15.103592000002664} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"roaming_cobranca": 0.0035664695049340313, "suporte_chip_esim": 0.01705370085646435, "recarga_nao_creditada": 0.004520635086889303, "roaming_duvida": 0.009292152641027028, "reclamacao_atendimento": 0.09683839904637337, "marketplace_pedido": 0.04890807681599202, "marketplace_compra": 0.05120147354005669, "suporte_configuracao": 0.027859790043087376, "fidelidade_resgate": 0.016075519725117685, "troca_numero": 0.0030455658916714347, "conta_segunda_via": 0.017168175301192884, "plano_consulta": 0.047499611619862825, "seguranca_fraude": 0.08851444655273522, "suporte_sem_sinal": 0.40158345996153755, "portabilidade": 0.008152567720766606, "sem_correspondencia": 0.15871995569229158}, "confidence": 0.40158345996153755, "input_tokens": 44, "latency_ms": 31.278251000003365} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.028102998527973846, "suporte_configuracao": 0.08008267224081374, "conta_pagamento_confirmacao": 0.04569846900398937, "suporte_chip_esim": 0.023314493471815988, "seguranca_perda_roubo": 0.11080006095171156, "cancelamento_linha": 0.021534449131323373, "beneficios_consulta": 0.1320491025462479, "sem_correspondencia": 0.5584177541261242}, "confidence": 0.5584177541261242, "input_tokens": 45, "latency_ms": 17.10698799999477} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.004622360771069, "desconto_retencao": 0.007117250125547058, "vas_cancelamento": 0.004436643404958679, "plano_consulta": 0.25998115987484477, "internet_consumo": 0.08407239760769471, "portabilidade": 0.006958786983729861, "roaming_pacote": 0.004029344371094248, "plano_troca": 0.009106891386655616, "plano_nova_linha": 0.012730804491341004, "cadastro_atualizacao": 0.03246771972687246, "negociacao_religacao": 0.00688759994452875, "bonus_nao_recebido": 0.030569362049487604, "reclamacao_atendimento": 0.139678525351037, "conta_segunda_via": 0.057167035581162345, "conta_contestacao": 0.04618421649039537, "sem_correspondencia": 0.2939899018395815}, "confidence": 0.2939899018395815, "input_tokens": 45, "latency_ms": 29.63345899999581} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11466892853891543, "negociacao_divida": 0.027934633257950526, "internet_problema_conexao": 0.2711228915146496, "fidelidade_pontos": 0.10276774280221478, "plano_consulta": 0.09320387141507723, "vas_contratacao": 0.01781351800840379, "roaming_pacote": 0.011278937416748487, "sem_correspondencia": 0.3612094770460402}, "confidence": 0.3612094770460402, "input_tokens": 44, "latency_ms": 16.944650999988653} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.009011163013527444, "seguranca_fraude": 0.04155699425887909, "portabilidade": 0.005184023502485447, "internet_pacote_adicional": 0.2257201217976755, "recarga_nao_creditada": 0.004982885753354533, "negociacao_divida": 0.0063365664606004745, "vas_cancelamento": 0.0061354990263283804, "vas_consulta": 0.1491718833394303, "conta_vencimento": 0.0035798866232273343, "suporte_sem_sinal": 0.2459416246624152, "atendimento_humano": 0.1865167735484535, "sem_correspondencia": 0.11586257801362282}, "confidence": 0.2459416246624152, "input_tokens": 46, "latency_ms": 22.981945999987374} +{"id": "g0333-oos_ininteligivel-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.11670654636623577, "plano_troca": 0.028156182688949826, "plano_consulta": 0.17756583358835273, "seguranca_fraude": 0.07756358630690904, "conta_segunda_via": 0.03899574030736012, "roaming_duvida": 0.01801631656713296, "beneficios_consulta": 0.13470991382388126, "internet_problema_conexao": 0.06706182125965313, "atendimento_humano": 0.07793717333102962, "negociacao_religacao": 0.010994037030075917, "desconto_retencao": 0.0137394959732358, "sem_correspondencia": 0.23855335275718384}, "confidence": 0.23855335275718384, "input_tokens": 39, "latency_ms": 23.74972300000877} +{"id": "g0333-oos_ininteligivel-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.013403325104468337, "cadastro_atualizacao": 0.06797622023937462, "internet_problema_conexao": 0.0849583282934425, "fidelidade_pontos": 0.12683233394304816, "troca_numero": 0.0039627146205943285, "negociacao_divida": 0.01516944050023391, "internet_consumo": 0.05284168477729707, "fidelidade_resgate": 0.02227378038391301, "conta_segunda_via": 0.030471676421387258, "conta_vencimento": 0.006160237251739476, "plano_consulta": 0.06170511509068572, "sem_correspondencia": 0.5142451433738155}, "confidence": 0.5142451433738155, "input_tokens": 41, "latency_ms": 21.851447000017288} +{"id": "g0333-oos_ininteligivel-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.11769450214758605, "conta_explicacao": 0.0691734016669776, "vas_cancelamento": 0.03024642107503371, "roaming_duvida": 0.04206468078734076, "plano_troca": 0.0359947972075217, "internet_problema_conexao": 0.12244180339042128, "recarga_realizar": 0.009799955211953246, "sem_correspondencia": 0.5725844385131656}, "confidence": 0.5725844385131656, "input_tokens": 51, "latency_ms": 16.85140400002183} +{"id": "g0333-oos_ininteligivel-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0910991692403445, "conta_debito_automatico_digital": 0.008418251185706285, "negociacao_religacao": 0.005497934995364437, "seguranca_perda_roubo": 0.01677861135772133, "recarga_nao_creditada": 0.001878997390618903, "conta_pagamento_confirmacao": 0.025250042927336836, "marketplace_pedido": 0.042219696492884484, "sem_correspondencia": 0.8088572964100232}, "confidence": 0.8088572964100232, "input_tokens": 40, "latency_ms": 17.34868500000175} +{"id": "g0333-oos_ininteligivel-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.01789431931056533, "marketplace_compra": 0.03069861960710823, "fidelidade_pontos": 0.024858120332126598, "conta_vencimento": 0.005300097458721837, "internet_problema_conexao": 0.0352439191931777, "vas_consulta": 0.1532666916425664, "atendimento_humano": 0.08538391165216527, "roaming_cobranca": 0.012808882403861788, "negociacao_religacao": 0.00984185895013593, "plano_nova_linha": 0.019380283675563277, "internet_consumo": 0.06558163079369461, "sem_correspondencia": 0.5397416649803131}, "confidence": 0.5397416649803131, "input_tokens": 42, "latency_ms": 21.549930000020368} +{"id": "g0333-oos_ininteligivel-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.02047059626461002, "conta_pagamento_confirmacao": 0.021744658664699764, "reclamacao_atendimento": 0.03331896870617839, "conta_segunda_via": 0.027389198388044062, "internet_pacote_adicional": 0.692939622725318, "fidelidade_resgate": 0.010569801282302184, "conta_explicacao": 0.025702761227344165, "sem_correspondencia": 0.1678643927415035}, "confidence": 0.692939622725318, "input_tokens": 40, "latency_ms": 16.931799999980512} +{"id": "g0333-oos_ininteligivel-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.00471990486789003, "cancelamento_linha": 0.006461548021636824, "desconto_retencao": 0.018787494900362536, "vas_consulta": 0.2414432739839905, "internet_consumo": 0.06503840126994184, "negociacao_religacao": 0.010173146207453325, "marketplace_pedido": 0.07334672293694981, "internet_pacote_adicional": 0.23459215184661042, "roaming_pacote": 0.004064131272546282, "fidelidade_pontos": 0.11894606668642414, "vas_cancelamento": 0.00617551742376873, "suporte_chip_esim": 0.016452456743560124, "fidelidade_resgate": 0.018743752539417024, "conta_segunda_via": 0.021452793097710254, "portabilidade": 0.008257079364981414, "sem_correspondencia": 0.15134555883675677}, "confidence": 0.2414432739839905, "input_tokens": 37, "latency_ms": 29.045881000001827} +{"id": "g0333-oos_ininteligivel-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.025934767632988857, "conta_explicacao": 0.01602002344932298, "cadastro_atualizacao": 0.028228886973630313, "sem_correspondencia": 0.9298163219440578}, "confidence": 0.9298163219440578, "input_tokens": 43, "latency_ms": 15.173763999996481} +{"id": "g0333-oos_ininteligivel-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.021911757510182074, "atendimento_humano": 0.03459909177357086, "plano_troca": 0.008731283235023734, "sem_correspondencia": 0.9347578674812234}, "confidence": 0.9347578674812234, "input_tokens": 38, "latency_ms": 15.1380759999995} +{"id": "g0333-oos_ininteligivel-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.008061203091709657, "cadastro_atualizacao": 0.03577846997085664, "parceiros_ofertas": 0.08616331131402737, "sem_correspondencia": 0.8699970156234064}, "confidence": 0.8699970156234064, "input_tokens": 44, "latency_ms": 15.190124000014293} +{"id": "g0333-oos_ininteligivel-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_nova_linha": 0.037208173415342306, "vas_consulta": 0.2009569704064734, "plano_troca": 0.012571586293035283, "parceiros_ofertas": 0.042896345247771514, "conta_explicacao": 0.030772130929219505, "suporte_chip_esim": 0.02163047715517914, "recarga_realizar": 0.0037465824271210976, "internet_pacote_adicional": 0.3951287864718752, "vas_contratacao": 0.024907667184037235, "roaming_duvida": 0.01049142982566463, "negociacao_religacao": 0.010414694433469629, "sem_correspondencia": 0.20927515621081108}, "confidence": 0.3951287864718752, "input_tokens": 39, "latency_ms": 22.228455000004033} +{"id": "g0333-oos_ininteligivel-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.12277092020581797, "portabilidade": 0.013689889450844359, "internet_pacote_adicional": 0.17808132926762515, "internet_problema_conexao": 0.07714755544333697, "troca_numero": 0.004512510063633685, "desconto_retencao": 0.03312088372481625, "seguranca_fraude": 0.0658214280192374, "sem_correspondencia": 0.5048554838246883}, "confidence": 0.5048554838246883, "input_tokens": 42, "latency_ms": 15.814597000002095} +{"id": "g0338-oos_ininteligivel-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.2907998924881196, "vas_consulta": 0.09549605314797281, "negociacao_religacao": 0.006785783602724603, "troca_numero": 0.001947324766531395, "plano_consulta": 0.1515564952393583, "roaming_duvida": 0.013090985188431707, "bonus_nao_recebido": 0.030978941119736605, "internet_problema_conexao": 0.06268905988385662, "roaming_pacote": 0.007895472635972633, "marketplace_pedido": 0.03416077496470753, "conta_explicacao": 0.031354260400405384, "negociacao_divida": 0.007643105167368915, "recarga_nao_creditada": 0.005674034483895476, "plano_nova_linha": 0.013260595796866621, "fidelidade_resgate": 0.011348480612378134, "sem_correspondencia": 0.23531874050167367}, "confidence": 0.2907998924881196, "input_tokens": 33, "latency_ms": 28.80591100000629} +{"id": "g0338-oos_ininteligivel-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.0547505223676718, "seguranca_perda_roubo": 0.072349401484412, "internet_problema_conexao": 0.05501232832706953, "sem_correspondencia": 0.8178877478208467}, "confidence": 0.8178877478208467, "input_tokens": 29, "latency_ms": 14.899928000005502} +{"id": "g0338-oos_ininteligivel-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.023018972192500934, "conta_debito_automatico_digital": 0.023537905114040567, "cadastro_atualizacao": 0.04402023781862726, "internet_consumo": 0.06480896260168782, "desconto_retencao": 0.05965954241994874, "recarga_realizar": 0.010940186320206553, "troca_numero": 0.003315532704002664, "recarga_saldo": 0.005494152015383487, "suporte_chip_esim": 0.06870399189943847, "seguranca_fraude": 0.15470976619653473, "fidelidade_resgate": 0.04776789091171869, "sem_correspondencia": 0.4940228598059101}, "confidence": 0.4940228598059101, "input_tokens": 29, "latency_ms": 22.520756000005804} +{"id": "g0338-oos_ininteligivel-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 20, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.10293452721803954, "conta_contestacao": 0.08182154971329014, "conta_pagamento_confirmacao": 0.03288864195803261, "marketplace_pedido": 0.046289531285835184, "roaming_duvida": 0.019448251516334527, "conta_debito_automatico_digital": 0.010229230396339974, "conta_vencimento": 0.007034783399489713, "sem_correspondencia": 0.6993534845126383}, "confidence": 0.6993534845126383, "input_tokens": 28, "latency_ms": 16.64790499998503} +{"id": "g0338-oos_ininteligivel-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.009135053565129257, "conta_explicacao": 0.04850380411475504, "recarga_saldo": 0.007005830567713, "vas_consulta": 0.09287845214761452, "internet_pacote_adicional": 0.4271713987511478, "conta_segunda_via": 0.030709563659815184, "negociacao_divida": 0.012105075435142387, "conta_contestacao": 0.04234977413217799, "fidelidade_resgate": 0.014101956575831758, "internet_problema_conexao": 0.06900146699589847, "bonus_nao_recebido": 0.023445184931192846, "sem_correspondencia": 0.22359243912358176}, "confidence": 0.4271713987511478, "input_tokens": 26, "latency_ms": 22.759167999993224} +{"id": "g0338-oos_ininteligivel-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.006697710279113674, "vas_consulta": 0.09003042738737331, "parceiros_ofertas": 0.031102529151987735, "sem_correspondencia": 0.8721693331815252}, "confidence": 0.8721693331815252, "input_tokens": 28, "latency_ms": 15.114808999982188} +{"id": "g0338-oos_ininteligivel-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 13, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.00397713982569329, "plano_troca": 0.008331841536997958, "internet_pacote_adicional": 0.5726803367844681, "conta_explicacao": 0.018455435894614396, "vas_consulta": 0.1039561746841523, "plano_consulta": 0.05126723119413013, "suporte_chip_esim": 0.006906436547209334, "sem_correspondencia": 0.2344254035327345}, "confidence": 0.5726803367844681, "input_tokens": 26, "latency_ms": 16.081241999984286} +{"id": "g0338-oos_ininteligivel-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.10219006133637346, "fidelidade_resgate": 0.02528694061266148, "suporte_chip_esim": 0.028283673775020238, "negociacao_divida": 0.014969677347889055, "vas_consulta": 0.15526722567489679, "plano_consulta": 0.061505580782192315, "bonus_nao_recebido": 0.023523110798263535, "fidelidade_pontos": 0.08679411581896863, "cadastro_atualizacao": 0.0315627652920154, "roaming_cobranca": 0.006661927703542142, "troca_numero": 0.004736486893225855, "sem_correspondencia": 0.4592184339649511}, "confidence": 0.4592184339649511, "input_tokens": 32, "latency_ms": 22.209721999985277} +{"id": "g0338-oos_ininteligivel-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.020409209606216266, "recarga_realizar": 0.006180774871770351, "conta_segunda_via": 0.024930305720934864, "sem_correspondencia": 0.9484797098010785}, "confidence": 0.9484797098010785, "input_tokens": 28, "latency_ms": 14.876497999978255} +{"id": "g0338-oos_ininteligivel-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 34, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.06924856963793487, "conta_segunda_via": 0.04477518644715258, "vas_contratacao": 0.019316998585061685, "plano_nova_linha": 0.020398997939598353, "internet_pacote_adicional": 0.4545263195501541, "negociacao_divida": 0.013592573352037996, "roaming_duvida": 0.014882893726950864, "negociacao_religacao": 0.010428538191465992, "fidelidade_pontos": 0.032658631734512694, "cadastro_atualizacao": 0.029687897224344083, "recarga_realizar": 0.003714668903885954, "sem_correspondencia": 0.2867687247069008}, "confidence": 0.4545263195501541, "input_tokens": 31, "latency_ms": 22.430646000003662} diff --git a/reports/test/predictions-gliner-cuda-r2.jsonl b/reports/test/predictions-gliner-cuda-r2.jsonl new file mode 100644 index 0000000..4432077 --- /dev/null +++ b/reports/test/predictions-gliner-cuda-r2.jsonl @@ -0,0 +1,1744 @@ +{"id": "g0000-conta_segunda_via-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": true, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.010102131251097067, "conta_pagamento_confirmacao": 0.06592588771945268, "conta_contestacao": 0.10782872722277714, "recarga_realizar": 0.003504984260577714, "marketplace_compra": 0.023820833873852573, "conta_explicacao": 0.06559052219069937, "conta_debito_automatico_digital": 0.013472636026395172, "sem_correspondencia": 0.7097542774551483}, "confidence": 0.7097542774551483, "input_tokens": 32, "latency_ms": 225.85390999998367} +{"id": "g0000-conta_segunda_via-curto_neutro-01-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.06354811184588324, "conta_debito_automatico_digital": 0.023514334637992112, "conta_vencimento": 0.01839639101318399, "conta_pagamento_confirmacao": 0.07260915054252336, "conta_segunda_via": 0.4323007859058854, "conta_explicacao": 0.06643464564758492, "fidelidade_resgate": 0.022135479870486554, "sem_correspondencia": 0.30106110053646046}, "confidence": 0.4323007859058854, "input_tokens": 36, "latency_ms": 107.13443699998493} +{"id": "g0000-conta_segunda_via-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0073212507424490845, "recarga_nao_creditada": 0.0009676412568332798, "conta_contestacao": 0.019806942891895753, "conta_explicacao": 0.019733100191111276, "conta_vencimento": 0.0018209195994020374, "conta_segunda_via": 0.8645096606164943, "conta_pagamento_confirmacao": 0.012095066143568312, "sem_correspondencia": 0.07374541855824605}, "confidence": 0.8645096606164943, "input_tokens": 31, "latency_ms": 100.84853300000418} +{"id": "g0000-conta_segunda_via-curto_neutro-03-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.14077073755177075, "conta_contestacao": 0.11758508138612156, "conta_segunda_via": 0.20567550378070784, "sem_correspondencia": 0.5359686772813999}, "confidence": 0.5359686772813999, "input_tokens": 32, "latency_ms": 264.96331699999587} +{"id": "g0000-conta_segunda_via-curto_neutro-04-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.09126752018666044, "conta_segunda_via": 0.5024538718098241, "conta_debito_automatico_digital": 0.02292500659934023, "conta_explicacao": 0.06377609923117024, "conta_pagamento_confirmacao": 0.07955699543677962, "conta_vencimento": 0.009339100833455348, "roaming_duvida": 0.007796613160931254, "sem_correspondencia": 0.22288479274183873}, "confidence": 0.5024538718098241, "input_tokens": 36, "latency_ms": 17.01110199999789} +{"id": "g0000-conta_segunda_via-curto_neutro-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.16180255106678185, "suporte_chip_esim": 0.02591836732888252, "conta_explicacao": 0.08493615250336933, "conta_pagamento_confirmacao": 0.08642593340073843, "cancelamento_linha": 0.009069332251049538, "conta_debito_automatico_digital": 0.08234417737594146, "plano_troca": 0.012689231424480701, "portabilidade": 0.018150354463480248, "plano_consulta": 0.06297739823918652, "conta_segunda_via": 0.1666633994317358, "conta_vencimento": 0.00829356007599164, "sem_correspondencia": 0.28072954243836196}, "confidence": 0.28072954243836196, "input_tokens": 37, "latency_ms": 23.568798000013658} +{"id": "g0000-conta_segunda_via-curto_neutro-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11661793639117289, "conta_segunda_via": 0.36209590322065066, "conta_explicacao": 0.1304537841812904, "sem_correspondencia": 0.39083237620688605}, "confidence": 0.39083237620688605, "input_tokens": 29, "latency_ms": 16.039225000014312} +{"id": "g0000-conta_segunda_via-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.013468190726603775, "conta_pagamento_confirmacao": 0.1713231167646546, "conta_debito_automatico_digital": 0.030620820135902907, "conta_contestacao": 0.07085676332883321, "conta_explicacao": 0.06738808600482152, "atendimento_humano": 0.04628322170041751, "bonus_nao_recebido": 0.01192790988248788, "sem_correspondencia": 0.5881318914562786}, "confidence": 0.5881318914562786, "input_tokens": 35, "latency_ms": 16.66520999998511} +{"id": "g0000-conta_segunda_via-curto_neutro-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.11765047601031761, "conta_segunda_via": 0.1455659977385328, "recarga_realizar": 0.006354829130754605, "conta_vencimento": 0.008733166153981673, "conta_contestacao": 0.10766998397674453, "conta_pagamento_confirmacao": 0.06904649554444302, "conta_explicacao": 0.08185222531495401, "sem_correspondencia": 0.4631268261302718}, "confidence": 0.4631268261302718, "input_tokens": 35, "latency_ms": 17.099664999989272} +{"id": "g0000-conta_segunda_via-curto_neutro-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"vas_contratacao": 0.015514170645604149, "conta_debito_automatico_digital": 0.0191552160546307, "plano_troca": 0.0027740789120642823, "conta_vencimento": 0.003741242672843708, "conta_explicacao": 0.0318405867698024, "marketplace_pedido": 0.03231342293462893, "recarga_nao_creditada": 0.0021001304027770122, "conta_segunda_via": 0.42844864843302355, "vas_consulta": 0.1555239752318289, "conta_contestacao": 0.02679612867289946, "suporte_configuracao": 0.007838488963980615, "marketplace_compra": 0.022056512923394514, "portabilidade": 0.006884322041692113, "fidelidade_pontos": 0.007092464241306941, "conta_pagamento_confirmacao": 0.14811520778828657, "sem_correspondencia": 0.08980540331123613}, "confidence": 0.42844864843302355, "input_tokens": 36, "latency_ms": 30.19616500000666} +{"id": "g0000-conta_segunda_via-curto_neutro-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8280831186895379, "recarga_nao_creditada": 0.001389734498217818, "conta_explicacao": 0.024319167039284446, "conta_vencimento": 0.002683683871114091, "conta_debito_automatico_digital": 0.0024659758208100385, "conta_pagamento_confirmacao": 0.03553937953869231, "conta_contestacao": 0.012368254714598105, "sem_correspondencia": 0.09315068582774531}, "confidence": 0.8280831186895379, "input_tokens": 31, "latency_ms": 16.37034799998105} +{"id": "g0000-conta_segunda_via-curto_neutro-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.2769411864193049, "conta_contestacao": 0.10731987149983357, "conta_explicacao": 0.1540572677714512, "sem_correspondencia": 0.4616816743094103}, "confidence": 0.4616816743094103, "input_tokens": 32, "latency_ms": 15.855720999979894} +{"id": "g0001-conta_segunda_via-informal_abreviado-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8206725825505184, "fidelidade_pontos": 0.00897694763533911, "conta_vencimento": 0.002187032747236282, "conta_debito_automatico_digital": 0.004039686226812684, "suporte_configuracao": 0.007218610125468293, "plano_consulta": 0.007543496887660428, "desconto_retencao": 0.0023537914115390997, "conta_explicacao": 0.018127292635211647, "conta_contestacao": 0.016484441454432244, "portabilidade": 0.005914505183959099, "conta_pagamento_confirmacao": 0.024688668876712706, "sem_correspondencia": 0.08179294426510991}, "confidence": 0.8206725825505184, "input_tokens": 50, "latency_ms": 23.629005000003644} +{"id": "g0001-conta_segunda_via-informal_abreviado-01-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.06871723057793323, "conta_segunda_via": 0.43111449129693136, "conta_vencimento": 0.005488223265370935, "conta_debito_automatico_digital": 0.04519432686290555, "conta_pagamento_confirmacao": 0.07641748060038776, "conta_explicacao": 0.09431516954455861, "suporte_configuracao": 0.02996631521991794, "sem_correspondencia": 0.24878676263199462}, "confidence": 0.43111449129693136, "input_tokens": 49, "latency_ms": 17.504662999982656} +{"id": "g0001-conta_segunda_via-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.15555252026147778, "bonus_nao_recebido": 0.04678731006485892, "conta_vencimento": 0.007805406527090306, "conta_debito_automatico_digital": 0.0413851772338256, "conta_explicacao": 0.12608291120676152, "internet_consumo": 0.10977866423936562, "conta_contestacao": 0.08177276643617475, "sem_correspondencia": 0.4308352440304455}, "confidence": 0.4308352440304455, "input_tokens": 48, "latency_ms": 17.435439999985647} +{"id": "g0001-conta_segunda_via-informal_abreviado-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 0.013688116407680017, "conta_segunda_via": 0.9095045972891631, "conta_vencimento": 0.01793870898256784, "conta_debito_automatico_digital": 0.0016365405259748064, "conta_contestacao": 0.00975349271305146, "conta_explicacao": 0.012438966027949055, "plano_troca": 0.0022608006959777363, "sem_correspondencia": 0.03277877735763599}, "confidence": 0.9095045972891631, "input_tokens": 49, "latency_ms": 17.76050499998405} +{"id": "g0001-conta_segunda_via-informal_abreviado-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.3952023497267442, "conta_contestacao": 0.08364593585399657, "conta_debito_automatico_digital": 0.016721672515566183, "conta_pagamento_confirmacao": 0.05725398760293297, "bonus_nao_recebido": 0.0244592323457628, "conta_explicacao": 0.09771200550411616, "conta_vencimento": 0.009307817113866404, "sem_correspondencia": 0.3156969993370148}, "confidence": 0.3952023497267442, "input_tokens": 50, "latency_ms": 18.090614999977106} +{"id": "g0001-conta_segunda_via-informal_abreviado-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.059943220644146276, "conta_debito_automatico_digital": 0.017908582205341174, "conta_pagamento_confirmacao": 0.05890627865395758, "conta_contestacao": 0.05569161766840138, "fidelidade_pontos": 0.017395175742334477, "conta_vencimento": 0.007762396130415481, "conta_segunda_via": 0.470078699955512, "sem_correspondencia": 0.31231402899989164}, "confidence": 0.470078699955512, "input_tokens": 46, "latency_ms": 17.54592700001467} +{"id": "g0001-conta_segunda_via-informal_abreviado-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_nova_linha": 0.003681114136219936, "conta_vencimento": 0.000959217945383061, "conta_pagamento_confirmacao": 0.014877421619482464, "conta_debito_automatico_digital": 0.00476905698353578, "conta_segunda_via": 0.9065084358725535, "conta_contestacao": 0.009191620063570273, "conta_explicacao": 0.012315898999625752, "sem_correspondencia": 0.04769723437962921}, "confidence": 0.9065084358725535, "input_tokens": 50, "latency_ms": 17.87565900002619} +{"id": "g0001-conta_segunda_via-informal_abreviado-07-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.4564188948807285, "conta_contestacao": 0.1268963943884314, "conta_explicacao": 0.10803797680082952, "sem_correspondencia": 0.3086467339300106}, "confidence": 0.4564188948807285, "input_tokens": 53, "latency_ms": 16.075341999993498} +{"id": "g0001-conta_segunda_via-informal_abreviado-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"fidelidade_pontos": 0.03478082046714886, "conta_contestacao": 0.04051058913917723, "conta_explicacao": 0.04621100252238928, "internet_pacote_adicional": 0.08078319927325749, "conta_debito_automatico_digital": 0.013702583158150754, "conta_vencimento": 0.002362899118367661, "conta_pagamento_confirmacao": 0.056140160743596436, "atendimento_humano": 0.022593925748922924, "troca_numero": 0.0015258978312581541, "conta_segunda_via": 0.5870992794198372, "seguranca_fraude": 0.02459723235817812, "sem_correspondencia": 0.08969241021971588}, "confidence": 0.5870992794198372, "input_tokens": 48, "latency_ms": 23.47507299998597} +{"id": "g0001-conta_segunda_via-informal_abreviado-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8965169096281888, "conta_explicacao": 0.02525674134064883, "conta_contestacao": 0.03021154162724735, "sem_correspondencia": 0.04801480740391505}, "confidence": 0.8965169096281888, "input_tokens": 50, "latency_ms": 16.285909999993464} +{"id": "g0001-conta_segunda_via-informal_abreviado-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"seguranca_fraude": 0.19129660783495192, "conta_vencimento": 0.002832430423428676, "conta_explicacao": 0.0781769829374507, "conta_debito_automatico_digital": 0.031202165504365262, "troca_numero": 0.00306700427082159, "conta_pagamento_confirmacao": 0.035315759586893224, "recarga_realizar": 0.0036816699541783217, "conta_contestacao": 0.06525678952418693, "marketplace_pedido": 0.06022233906734977, "internet_problema_conexao": 0.031054759492099255, "conta_segunda_via": 0.3895339083541047, "sem_correspondencia": 0.10835958305016966}, "confidence": 0.3895339083541047, "input_tokens": 49, "latency_ms": 23.531538000014507} +{"id": "g0001-conta_segunda_via-informal_abreviado-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8942745707452867, "conta_contestacao": 0.020218770461447506, "conta_explicacao": 0.022839029697873842, "sem_correspondencia": 0.06266762909539197}, "confidence": 0.8942745707452867, "input_tokens": 50, "latency_ms": 15.694324000008919} +{"id": "g0002-conta_segunda_via-erros_digitacao-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.30448134656037096, "conta_vencimento": 0.027518541509560703, "conta_debito_automatico_digital": 0.0278282882110449, "conta_contestacao": 0.07624122975657999, "conta_pagamento_confirmacao": 0.08642869881886006, "conta_explicacao": 0.12030466220194738, "roaming_duvida": 0.017186303946115495, "sem_correspondencia": 0.34001092899552054}, "confidence": 0.34001092899552054, "input_tokens": 35, "latency_ms": 17.03261700001235} +{"id": "g0002-conta_segunda_via-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.16065357520750256, "atendimento_humano": 0.062335472147587404, "recarga_nao_creditada": 0.03078208843667561, "portabilidade": 0.021071763571815245, "conta_contestacao": 0.12827525949298701, "plano_consulta": 0.045386645647039155, "desconto_retencao": 0.024943664507376354, "cancelamento_linha": 0.008059528603761737, "conta_pagamento_confirmacao": 0.09803001518714231, "conta_vencimento": 0.010539743980599373, "conta_explicacao": 0.05394667724368466, "sem_correspondencia": 0.35597556597382857}, "confidence": 0.35597556597382857, "input_tokens": 39, "latency_ms": 22.31784200000675} +{"id": "g0002-conta_segunda_via-erros_digitacao-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"roaming_duvida": 0.004939845997201898, "conta_vencimento": 0.006400953350261321, "conta_pagamento_confirmacao": 0.03542110119205762, "conta_segunda_via": 0.7977683326103389, "conta_contestacao": 0.024209241598514064, "internet_problema_conexao": 0.007056510410271555, "vas_contratacao": 0.006885205256086604, "cancelamento_linha": 0.0010881786517436512, "conta_debito_automatico_digital": 0.0033366306868857576, "fidelidade_resgate": 0.006487950990045915, "conta_explicacao": 0.03299159340415831, "sem_correspondencia": 0.07341445585243445}, "confidence": 0.7977683326103389, "input_tokens": 41, "latency_ms": 24.02849300000298} +{"id": "g0002-conta_segunda_via-erros_digitacao-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.09206794990258269, "fidelidade_pontos": 0.034620717329069586, "internet_consumo": 0.04800172172487584, "conta_pagamento_confirmacao": 0.14262618190900508, "conta_contestacao": 0.04062440637789856, "conta_vencimento": 0.005005820677642807, "plano_nova_linha": 0.009528584822679799, "conta_explicacao": 0.05146673345690003, "internet_pacote_adicional": 0.07931634075621302, "reclamacao_atendimento": 0.03346625731078096, "conta_segunda_via": 0.29389321940901325, "sem_correspondencia": 0.16938206632333838}, "confidence": 0.29389321940901325, "input_tokens": 34, "latency_ms": 23.328630000008843} +{"id": "g0002-conta_segunda_via-erros_digitacao-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.19476195008981526, "conta_segunda_via": 0.15814968000950336, "conta_explicacao": 0.14602982127488726, "sem_correspondencia": 0.5010585486257941}, "confidence": 0.5010585486257941, "input_tokens": 31, "latency_ms": 15.769039999980805} +{"id": "g0002-conta_segunda_via-erros_digitacao-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11457267232876014, "conta_segunda_via": 0.20201348957399295, "conta_explicacao": 0.11939351082751884, "sem_correspondencia": 0.5640203272697281}, "confidence": 0.5640203272697281, "input_tokens": 31, "latency_ms": 15.507823999996617} +{"id": "g0002-conta_segunda_via-erros_digitacao-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.15157509690853352, "bonus_nao_recebido": 0.09957640936550234, "atendimento_humano": 0.06518633384390608, "internet_problema_conexao": 0.05387324981561909, "conta_pagamento_confirmacao": 0.04799786749491291, "conta_vencimento": 0.005079272916869676, "roaming_duvida": 0.014911009291274075, "conta_segunda_via": 0.21700330639057597, "conta_explicacao": 0.050478519571933986, "portabilidade": 0.009833796459851192, "conta_contestacao": 0.04649903053515087, "sem_correspondencia": 0.23798610740587028}, "confidence": 0.23798610740587028, "input_tokens": 40, "latency_ms": 23.247935000000552} +{"id": "g0002-conta_segunda_via-erros_digitacao-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.023646385415319177, "parceiros_ofertas": 0.05515126295727394, "internet_pacote_adicional": 0.18770439188593582, "marketplace_pedido": 0.05962596600475668, "conta_contestacao": 0.14428860874835256, "conta_vencimento": 0.014051870824602828, "seguranca_perda_roubo": 0.03629679463387898, "conta_explicacao": 0.09711365766937508, "recarga_saldo": 0.008740791709056821, "negociacao_divida": 0.01299580694565187, "conta_debito_automatico_digital": 0.046564510133388054, "marketplace_compra": 0.07614820897744523, "negociacao_religacao": 0.009767203209714467, "roaming_duvida": 0.00857584424299611, "conta_pagamento_confirmacao": 0.05331906840260991, "sem_correspondencia": 0.16600962823964246}, "confidence": 0.18770439188593582, "input_tokens": 39, "latency_ms": 31.01709300000266} +{"id": "g0002-conta_segunda_via-erros_digitacao-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.10087565476443441, "conta_contestacao": 0.11321125249795601, "conta_segunda_via": 0.5718231456385168, "sem_correspondencia": 0.21408994709909276}, "confidence": 0.5718231456385168, "input_tokens": 47, "latency_ms": 15.903796000003467} +{"id": "g0002-conta_segunda_via-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.030240556957437173, "conta_contestacao": 0.14373287906595958, "conta_explicacao": 0.12753574858971822, "sem_correspondencia": 0.6984908153868851}, "confidence": 0.6984908153868851, "input_tokens": 37, "latency_ms": 16.116567000011628} +{"id": "g0002-conta_segunda_via-erros_digitacao-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.11408170450763978, "conta_segunda_via": 0.166074263079991, "conta_vencimento": 0.011248472282877321, "conta_pagamento_confirmacao": 0.21758941079365307, "conta_contestacao": 0.05982354355762346, "conta_explicacao": 0.0666267060359448, "plano_consulta": 0.03297096530778571, "sem_correspondencia": 0.33158493443448483}, "confidence": 0.33158493443448483, "input_tokens": 36, "latency_ms": 16.992036999994298} +{"id": "g0002-conta_segunda_via-erros_digitacao-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.22738164734601007, "conta_vencimento": 0.007256219642081563, "conta_explicacao": 0.06939580603547486, "conta_segunda_via": 0.24031133940363328, "conta_contestacao": 0.057750508310940064, "conta_debito_automatico_digital": 0.014925240539022612, "conta_pagamento_confirmacao": 0.05596591555539859, "sem_correspondencia": 0.3270133231674389}, "confidence": 0.3270133231674389, "input_tokens": 42, "latency_ms": 17.184960000008687} +{"id": "g0008-conta_contestacao-informal_abreviado-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.2714984497874513, "plano_consulta": 0.05637139249954797, "conta_explicacao": 0.14193633621741344, "sem_correspondencia": 0.5301938214955872}, "confidence": 0.5301938214955872, "input_tokens": 45, "latency_ms": 16.05772199999933} +{"id": "g0008-conta_contestacao-informal_abreviado-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.03705850729991751, "conta_vencimento": 0.012533295353500867, "conta_segunda_via": 0.03683329859329281, "roaming_cobranca": 0.008685093639984811, "conta_explicacao": 0.10096754444011391, "conta_debito_automatico_digital": 0.043071360719720744, "conta_contestacao": 0.5075465596737679, "sem_correspondencia": 0.2533043402797014}, "confidence": 0.5075465596737679, "input_tokens": 42, "latency_ms": 16.904320000008966} +{"id": "g0008-conta_contestacao-informal_abreviado-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.15811162234384027, "roaming_cobranca": 0.007160253600542672, "conta_contestacao": 0.0982137132294481, "vas_cancelamento": 0.02887619571199747, "conta_explicacao": 0.2180283143725558, "conta_vencimento": 0.021555094781109094, "conta_debito_automatico_digital": 0.0377209385641052, "sem_correspondencia": 0.4303338673964014}, "confidence": 0.4303338673964014, "input_tokens": 48, "latency_ms": 16.706091000003198} +{"id": "g0008-conta_contestacao-informal_abreviado-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.15479783771484285, "vas_cancelamento": 0.025826707578549934, "fidelidade_pontos": 0.022213865154288207, "reclamacao_atendimento": 0.075352125150532, "conta_vencimento": 0.011282047298856256, "internet_problema_conexao": 0.019759258328971484, "marketplace_compra": 0.0689395519679023, "conta_segunda_via": 0.03888348877014029, "roaming_cobranca": 0.005615888184368194, "vas_consulta": 0.11373189879108928, "portabilidade": 0.016198854953791406, "parceiros_ofertas": 0.03824364408196376, "conta_pagamento_confirmacao": 0.07050033685006327, "conta_debito_automatico_digital": 0.030759608487634392, "conta_explicacao": 0.12380036757812041, "sem_correspondencia": 0.18409451910888597}, "confidence": 0.18409451910888597, "input_tokens": 46, "latency_ms": 30.815633999992542} +{"id": "g0008-conta_contestacao-informal_abreviado-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.06971308640921925, "vas_cancelamento": 0.02012776970958538, "conta_segunda_via": 0.04999276660377358, "atendimento_humano": 0.08488301996054515, "conta_vencimento": 0.010440576899353987, "conta_pagamento_confirmacao": 0.10066261217491784, "conta_debito_automatico_digital": 0.028228607239042275, "conta_explicacao": 0.10488127250135892, "conta_contestacao": 0.16581343237916701, "roaming_cobranca": 0.007165964746221637, "marketplace_pedido": 0.026896547726516035, "sem_correspondencia": 0.3311943436502989}, "confidence": 0.3311943436502989, "input_tokens": 39, "latency_ms": 23.37779100000148} +{"id": "g0008-conta_contestacao-informal_abreviado-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05293776756157908, "roaming_cobranca": 0.010468059053684581, "conta_contestacao": 0.30999344096529435, "sem_correspondencia": 0.6266007324194419}, "confidence": 0.6266007324194419, "input_tokens": 48, "latency_ms": 15.645455999987234} +{"id": "g0008-conta_contestacao-informal_abreviado-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.01606216101371557, "roaming_cobranca": 0.008277500079115853, "conta_segunda_via": 0.06077338405241588, "vas_cancelamento": 0.037087831784366934, "conta_contestacao": 0.16749556425025897, "conta_debito_automatico_digital": 0.05166850630815516, "conta_explicacao": 0.15382269082152356, "sem_correspondencia": 0.5048123616904481}, "confidence": 0.5048123616904481, "input_tokens": 37, "latency_ms": 16.687722999989774} +{"id": "g0008-conta_contestacao-informal_abreviado-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_debito_automatico_digital": 0.06318118080468496, "recarga_saldo": 0.005146194901535424, "conta_contestacao": 0.13939992327238848, "atendimento_humano": 0.04064555245674827, "internet_pacote_adicional": 0.1674584357492124, "roaming_cobranca": 0.0031504594408774166, "seguranca_fraude": 0.07669978917784735, "marketplace_pedido": 0.03832060635818604, "cadastro_atualizacao": 0.03856557398434292, "conta_vencimento": 0.00824763301720412, "conta_explicacao": 0.09406554933700874, "conta_pagamento_confirmacao": 0.10812734225912235, "conta_segunda_via": 0.03341287938291186, "vas_cancelamento": 0.009200263269324474, "desconto_retencao": 0.017497844044818155, "sem_correspondencia": 0.15688077254378702}, "confidence": 0.1674584357492124, "input_tokens": 42, "latency_ms": 30.364161999983708} +{"id": "g0008-conta_contestacao-informal_abreviado-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.014658495783805847, "conta_contestacao": 0.41098687052726746, "vas_cancelamento": 0.045979663729667664, "sem_correspondencia": 0.528374969959259}, "confidence": 0.528374969959259, "input_tokens": 42, "latency_ms": 16.33595500001661} +{"id": "g0008-conta_contestacao-informal_abreviado-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.3625237142207697, "vas_cancelamento": 0.02806835135995768, "roaming_cobranca": 0.01318289560183983, "sem_correspondencia": 0.5962250388174328}, "confidence": 0.5962250388174328, "input_tokens": 46, "latency_ms": 16.94584599999871} +{"id": "g0008-conta_contestacao-informal_abreviado-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.016449235272459083, "conta_segunda_via": 0.07004052354927764, "conta_debito_automatico_digital": 0.08151806092762721, "conta_explicacao": 0.14192801621416945, "vas_cancelamento": 0.11666475905417156, "conta_contestacao": 0.2332365050607775, "roaming_cobranca": 0.007834224910624722, "sem_correspondencia": 0.3323286750108928}, "confidence": 0.3323286750108928, "input_tokens": 39, "latency_ms": 16.673201000003246} +{"id": "g0008-conta_contestacao-informal_abreviado-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.06154374554766098, "conta_contestacao": 0.1965359794999803, "internet_problema_conexao": 0.03053486793665827, "conta_debito_automatico_digital": 0.053699874688123116, "conta_pagamento_confirmacao": 0.1453013306277195, "conta_segunda_via": 0.07299363044820203, "recarga_saldo": 0.005318978464504183, "roaming_cobranca": 0.007448506256249885, "roaming_pacote": 0.004627033248825804, "desconto_retencao": 0.02030119721575745, "cadastro_atualizacao": 0.037227922089328964, "conta_explicacao": 0.08797879730113664, "cancelamento_linha": 0.009385255392656326, "vas_cancelamento": 0.005835186831387559, "conta_vencimento": 0.009727027502751643, "sem_correspondencia": 0.25154066694905736}, "confidence": 0.25154066694905736, "input_tokens": 42, "latency_ms": 30.471984999991264} +{"id": "g0010-conta_contestacao-regionalismo-00-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"bonus_nao_recebido": 0.04550851008237113, "recarga_realizar": 0.005266842749601236, "beneficios_consulta": 0.06956250024562177, "conta_explicacao": 0.08725388847344544, "conta_debito_automatico_digital": 0.044249321018772235, "conta_contestacao": 0.36733596482136016, "roaming_pacote": 0.004362853121034515, "roaming_cobranca": 0.006120718843162298, "troca_numero": 0.0028704252682343456, "fidelidade_pontos": 0.011275910454712537, "conta_vencimento": 0.009078239766306473, "vas_cancelamento": 0.01769363271516525, "vas_contratacao": 0.01085368140756724, "conta_segunda_via": 0.030647565678610596, "conta_pagamento_confirmacao": 0.10115021182243349, "sem_correspondencia": 0.1867697335316013}, "confidence": 0.36733596482136016, "input_tokens": 58, "latency_ms": 30.249942000011742} +{"id": "g0010-conta_contestacao-regionalismo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.071788860542421, "conta_contestacao": 0.48498650165774343, "roaming_cobranca": 0.009647945630834874, "sem_correspondencia": 0.4335766921690007}, "confidence": 0.48498650165774343, "input_tokens": 56, "latency_ms": 16.14618499999665} +{"id": "g0010-conta_contestacao-regionalismo-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.003800063439133399, "roaming_cobranca": 0.003599679373107769, "conta_vencimento": 0.004297951753063952, "conta_debito_automatico_digital": 0.010488874403511312, "vas_cancelamento": 0.0023037242045369777, "internet_pacote_adicional": 0.16788302561315574, "conta_segunda_via": 0.04421215184377966, "seguranca_perda_roubo": 0.03560752836428209, "conta_pagamento_confirmacao": 0.08329537609779838, "conta_explicacao": 0.09314608684518617, "recarga_saldo": 0.0033579958070204096, "suporte_configuracao": 0.014544158415345494, "beneficios_consulta": 0.0433742446387388, "suporte_sem_sinal": 0.09362360946247449, "conta_contestacao": 0.30343214037712646, "sem_correspondencia": 0.0930333893617389}, "confidence": 0.30343214037712646, "input_tokens": 49, "latency_ms": 31.307293999986996} +{"id": "g0010-conta_contestacao-regionalismo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.1047232396981069, "vas_cancelamento": 0.07792377638839824, "conta_vencimento": 0.012251733133373653, "conta_debito_automatico_digital": 0.2787572503196232, "roaming_cobranca": 0.007117639448219638, "conta_explicacao": 0.10983505335283114, "conta_contestacao": 0.16780308248425918, "sem_correspondencia": 0.24158822517518808}, "confidence": 0.2787572503196232, "input_tokens": 50, "latency_ms": 17.22950399999945} +{"id": "g0010-conta_contestacao-regionalismo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.01859332861475788, "conta_contestacao": 0.37748549487108524, "seguranca_perda_roubo": 0.07264676156473467, "conta_explicacao": 0.08404308802107954, "marketplace_compra": 0.01663677256544972, "roaming_cobranca": 0.004348099823927618, "troca_numero": 0.0024957846179541844, "conta_segunda_via": 0.02673283110875727, "conta_pagamento_confirmacao": 0.09022338950958189, "seguranca_fraude": 0.07654821350437745, "bonus_nao_recebido": 0.018008411454747297, "recarga_nao_creditada": 0.005413431831793622, "conta_vencimento": 0.00861192705959335, "conta_debito_automatico_digital": 0.01930867564249422, "plano_consulta": 0.03703498575588996, "sem_correspondencia": 0.14186880405377608}, "confidence": 0.37748549487108524, "input_tokens": 57, "latency_ms": 31.18442100000607} +{"id": "g0010-conta_contestacao-regionalismo-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05075181095994188, "conta_contestacao": 0.26710932501577367, "conta_explicacao": 0.13707182816348087, "conta_vencimento": 0.01721056676097071, "conta_segunda_via": 0.042505441591882354, "roaming_cobranca": 0.008252508646254122, "conta_debito_automatico_digital": 0.04170436637032226, "sem_correspondencia": 0.43539415249137414}, "confidence": 0.43539415249137414, "input_tokens": 51, "latency_ms": 17.343594999999823} +{"id": "g0010-conta_contestacao-regionalismo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.2619282711817027, "vas_cancelamento": 0.024946956997867288, "conta_segunda_via": 0.04938415270074717, "conta_pagamento_confirmacao": 0.11098264617726929, "roaming_cobranca": 0.005535556698527441, "cadastro_atualizacao": 0.06650146372552508, "conta_vencimento": 0.008736436617347812, "conta_contestacao": 0.08709118131134433, "marketplace_compra": 0.019206113046661047, "conta_explicacao": 0.08254278048235339, "atendimento_humano": 0.04282787619702564, "sem_correspondencia": 0.24031656486362885}, "confidence": 0.2619282711817027, "input_tokens": 51, "latency_ms": 24.19497699997919} +{"id": "g0010-conta_contestacao-regionalismo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.014487304981457769, "conta_contestacao": 0.5694066020936425, "vas_cancelamento": 0.06446212975018985, "sem_correspondencia": 0.3516439631747099}, "confidence": 0.5694066020936425, "input_tokens": 53, "latency_ms": 16.374127000005956} +{"id": "g0010-conta_contestacao-regionalismo-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.21171038810519457, "conta_explicacao": 0.18701846427330884, "roaming_cobranca": 0.007982448474014076, "conta_segunda_via": 0.046008798068168065, "conta_contestacao": 0.2129667049738569, "conta_vencimento": 0.013994017264024852, "vas_cancelamento": 0.030258367939874593, "sem_correspondencia": 0.2900608109015581}, "confidence": 0.2900608109015581, "input_tokens": 53, "latency_ms": 17.19957299999919} +{"id": "g0010-conta_contestacao-regionalismo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.008031606184192713, "vas_cancelamento": 0.021294878103209482, "conta_vencimento": 0.01304321621502727, "conta_explicacao": 0.11263218395905462, "conta_segunda_via": 0.05735609995574681, "conta_contestacao": 0.3144867593000818, "conta_debito_automatico_digital": 0.03551337318056171, "sem_correspondencia": 0.4376418831021256}, "confidence": 0.4376418831021256, "input_tokens": 49, "latency_ms": 16.879076000009263} +{"id": "g0010-conta_contestacao-regionalismo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.2144724719685934, "internet_problema_conexao": 0.02924984870257371, "conta_segunda_via": 0.083988159621173, "conta_vencimento": 0.008572941618035273, "conta_contestacao": 0.1555176521238761, "conta_pagamento_confirmacao": 0.11968854775753811, "plano_consulta": 0.0342800280824489, "fidelidade_resgate": 0.014137801668157516, "vas_cancelamento": 0.017555164116022107, "roaming_cobranca": 0.005503393226059269, "conta_debito_automatico_digital": 0.014116481831848913, "sem_correspondencia": 0.30291750928367367}, "confidence": 0.30291750928367367, "input_tokens": 55, "latency_ms": 24.320853000006082} +{"id": "g0010-conta_contestacao-regionalismo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.13665080185034983, "roaming_cobranca": 0.006349911035177484, "internet_consumo": 0.023781731924075247, "conta_segunda_via": 0.05668321299380522, "conta_contestacao": 0.15330430993785968, "conta_vencimento": 0.014029603569085182, "bonus_nao_recebido": 0.020692315126052904, "suporte_sem_sinal": 0.10983102115660831, "conta_explicacao": 0.11164444033503529, "vas_cancelamento": 0.08682579619943366, "conta_debito_automatico_digital": 0.026104862089216484, "sem_correspondencia": 0.2541019937833007}, "confidence": 0.2541019937833007, "input_tokens": 50, "latency_ms": 24.183698999991066} +{"id": "g0013-conta_contestacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 116, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05900401675865709, "roaming_cobranca": 0.007741448982614986, "conta_explicacao": 0.16080722834279831, "sem_correspondencia": 0.7724473059159296}, "confidence": 0.7724473059159296, "input_tokens": 58, "latency_ms": 16.313441999983525} +{"id": "g0013-conta_contestacao-indireto_multiplo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.06596658243679925, "roaming_cobranca": 0.023684499300030075, "conta_contestacao": 0.22162107669220893, "sem_correspondencia": 0.6887278415709618}, "confidence": 0.6887278415709618, "input_tokens": 79, "latency_ms": 16.369656999984272} +{"id": "g0013-conta_contestacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.008570606201680394, "roaming_cobranca": 0.005751454321911828, "conta_pagamento_confirmacao": 0.12924501857115986, "negociacao_religacao": 0.011222886042880202, "conta_segunda_via": 0.03368365521497719, "desconto_retencao": 0.04584123980934165, "fidelidade_resgate": 0.03603608646169612, "conta_vencimento": 0.019796785400946745, "vas_cancelamento": 0.07115800910187353, "conta_debito_automatico_digital": 0.04806096504933686, "suporte_configuracao": 0.02791055276704222, "conta_explicacao": 0.12979698734426265, "fidelidade_pontos": 0.1293376143801351, "cancelamento_linha": 0.0654855621278928, "cadastro_atualizacao": 0.02955978336661755, "sem_correspondencia": 0.2085427938382453}, "confidence": 0.2085427938382453, "input_tokens": 58, "latency_ms": 31.313029000017423} +{"id": "g0013-conta_contestacao-indireto_multiplo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.18688568716533446, "roaming_cobranca": 0.008850323151708138, "vas_cancelamento": 0.6624623027392404, "sem_correspondencia": 0.14180168694371695}, "confidence": 0.6624623027392404, "input_tokens": 73, "latency_ms": 16.380447000017284} +{"id": "g0013-conta_contestacao-indireto_multiplo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.1661119304312769, "vas_contratacao": 0.011415745078512724, "internet_consumo": 0.047215863842443265, "roaming_cobranca": 0.005173429822672951, "internet_problema_conexao": 0.01697839974901453, "plano_nova_linha": 0.009289719121112865, "conta_debito_automatico_digital": 0.03842646983253551, "conta_pagamento_confirmacao": 0.1376711719777846, "parceiros_ofertas": 0.05985367270254682, "conta_segunda_via": 0.07872784846123379, "suporte_chip_esim": 0.010613422791411063, "negociacao_divida": 0.015207927603237668, "vas_cancelamento": 0.019752565679361272, "conta_vencimento": 0.009838238312684752, "conta_contestacao": 0.09222191529245155, "sem_correspondencia": 0.28150167930171976}, "confidence": 0.28150167930171976, "input_tokens": 59, "latency_ms": 31.448644999983344} +{"id": "g0013-conta_contestacao-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.09117469698852718, "roaming_cobranca": 0.009322948510718944, "vas_cancelamento": 0.030655938332559286, "conta_vencimento": 0.016456935125594787, "conta_debito_automatico_digital": 0.03864765438983746, "conta_explicacao": 0.2076465582343716, "conta_pagamento_confirmacao": 0.12648331789157083, "sem_correspondencia": 0.47961195052681993}, "confidence": 0.47961195052681993, "input_tokens": 78, "latency_ms": 20.584587000001875} +{"id": "g0013-conta_contestacao-indireto_multiplo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.009350458303729596, "conta_segunda_via": 0.06582828712292643, "conta_contestacao": 0.11509233144952308, "conta_explicacao": 0.10747079716368406, "roaming_cobranca": 0.0049242447887082015, "vas_cancelamento": 0.02838702357223806, "conta_debito_automatico_digital": 0.0971475109485294, "sem_correspondencia": 0.5717993466506611}, "confidence": 0.5717993466506611, "input_tokens": 55, "latency_ms": 17.22639799999115} +{"id": "g0013-conta_contestacao-indireto_multiplo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.2973754918936037, "vas_cancelamento": 0.014899874621074425, "roaming_cobranca": 0.0065560888529916615, "conta_contestacao": 0.14315978782736358, "conta_pagamento_confirmacao": 0.10048616396767561, "cancelamento_linha": 0.010957844249219329, "conta_explicacao": 0.09278883525760373, "fidelidade_resgate": 0.027038970206706685, "conta_vencimento": 0.00865506542878974, "conta_segunda_via": 0.05334659889303337, "fidelidade_pontos": 0.07926788704652654, "sem_correspondencia": 0.16546739175541164}, "confidence": 0.2973754918936037, "input_tokens": 68, "latency_ms": 23.732717000001458} +{"id": "g0013-conta_contestacao-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.02527274904340977, "suporte_chip_esim": 0.00699975803353279, "internet_problema_conexao": 0.01962488450615661, "conta_pagamento_confirmacao": 0.14850089859851529, "cadastro_atualizacao": 0.03779299415223405, "internet_pacote_adicional": 0.12746463003469005, "conta_segunda_via": 0.17975444698139678, "conta_vencimento": 0.008554019555717968, "recarga_saldo": 0.005876003191692949, "conta_explicacao": 0.12123500550248927, "vas_cancelamento": 0.05439928505863358, "roaming_cobranca": 0.0044114811243042475, "conta_debito_automatico_digital": 0.030504185704536887, "plano_troca": 0.007303036729198793, "portabilidade": 0.010471611922504922, "sem_correspondencia": 0.21183500986098605}, "confidence": 0.21183500986098605, "input_tokens": 62, "latency_ms": 33.34308000000874} +{"id": "g0013-conta_contestacao-indireto_multiplo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.18748720007714556, "roaming_cobranca": 0.0076546492126347955, "vas_cancelamento": 0.026576222876623482, "sem_correspondencia": 0.7782819278335962}, "confidence": 0.7782819278335962, "input_tokens": 66, "latency_ms": 15.844004000001632} +{"id": "g0013-conta_contestacao-indireto_multiplo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 140, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.19801304367686337, "roaming_cobranca": 0.008389562001163685, "conta_contestacao": 0.2058395504258025, "vas_cancelamento": 0.04081772089150466, "conta_debito_automatico_digital": 0.039423855158573766, "conta_vencimento": 0.01403106221979491, "conta_segunda_via": 0.05209080646907174, "sem_correspondencia": 0.4413943991572254}, "confidence": 0.4413943991572254, "input_tokens": 67, "latency_ms": 17.606020000016542} +{"id": "g0013-conta_contestacao-indireto_multiplo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 174, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.22781897869129686, "roaming_cobranca": 0.017932290044312457, "conta_contestacao": 0.4125138184752891, "sem_correspondencia": 0.3417349127891016}, "confidence": 0.4125138184752891, "input_tokens": 73, "latency_ms": 15.73897400001556} +{"id": "g0014-conta_explicacao-curto_neutro-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.09113168495760876, "conta_vencimento": 0.016000963360047856, "conta_explicacao": 0.25874149172820265, "conta_pagamento_confirmacao": 0.09704790029372516, "conta_segunda_via": 0.11503769178783523, "conta_debito_automatico_digital": 0.023434889866684436, "plano_consulta": 0.047999451637281344, "sem_correspondencia": 0.3506059263686146}, "confidence": 0.3506059263686146, "input_tokens": 32, "latency_ms": 16.623627000001306} +{"id": "g0014-conta_explicacao-curto_neutro-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.16431290423915004, "conta_pagamento_confirmacao": 0.08044170094169395, "conta_contestacao": 0.08093764885460142, "conta_vencimento": 0.01004490939574732, "recarga_saldo": 0.008496161815357787, "seguranca_fraude": 0.02671329201655023, "conta_segunda_via": 0.07942494997823223, "recarga_realizar": 0.006231137280113156, "conta_debito_automatico_digital": 0.014328022934485943, "plano_consulta": 0.12527852151247718, "plano_troca": 0.013974365282935311, "sem_correspondencia": 0.38981638574865546}, "confidence": 0.38981638574865546, "input_tokens": 33, "latency_ms": 22.882208999988052} +{"id": "g0014-conta_explicacao-curto_neutro-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.02770352165711499, "plano_consulta": 0.16015504233474126, "roaming_pacote": 0.00839627530632239, "conta_pagamento_confirmacao": 0.07491113214092321, "conta_explicacao": 0.0754122805415138, "beneficios_consulta": 0.13938064814804782, "conta_segunda_via": 0.08921951018135268, "roaming_duvida": 0.015053830046446774, "reclamacao_atendimento": 0.05423929147042631, "conta_vencimento": 0.006672542048593574, "conta_contestacao": 0.03042378822629615, "conta_debito_automatico_digital": 0.04029430804650822, "marketplace_pedido": 0.028133161248081153, "plano_nova_linha": 0.019598068587303806, "suporte_configuracao": 0.01705481477384766, "sem_correspondencia": 0.2133517852424802}, "confidence": 0.2133517852424802, "input_tokens": 32, "latency_ms": 30.86217999998553} +{"id": "g0014-conta_explicacao-curto_neutro-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0030857704782338473, "plano_consulta": 0.05344220739093732, "conta_explicacao": 0.12848037759509756, "bonus_nao_recebido": 0.018488442925602474, "conta_debito_automatico_digital": 0.018238995619170972, "atendimento_humano": 0.05508477360077294, "plano_troca": 0.008919050178833229, "conta_pagamento_confirmacao": 0.05692822981959334, "desconto_retencao": 0.021304587363574334, "conta_contestacao": 0.0831543821220653, "conta_vencimento": 0.014396597943008786, "marketplace_compra": 0.026232693912377706, "conta_segunda_via": 0.10081802526863207, "fidelidade_pontos": 0.03091644003876227, "seguranca_fraude": 0.05948732549611509, "sem_correspondencia": 0.3210221002472228}, "confidence": 0.3210221002472228, "input_tokens": 33, "latency_ms": 29.908709000011413} +{"id": "g0014-conta_explicacao-curto_neutro-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06336787757594031, "conta_contestacao": 0.09207088765132268, "conta_explicacao": 0.1151729166045009, "sem_correspondencia": 0.7293883181682361}, "confidence": 0.7293883181682361, "input_tokens": 31, "latency_ms": 16.29002500001775} +{"id": "g0014-conta_explicacao-curto_neutro-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.17238526894207043, "plano_consulta": 0.08691946093293053, "conta_contestacao": 0.0719572278873165, "sem_correspondencia": 0.6687380422376825}, "confidence": 0.6687380422376825, "input_tokens": 36, "latency_ms": 16.042188000000124} +{"id": "g0014-conta_explicacao-curto_neutro-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.1406031899378892, "plano_consulta": 0.0649229237781064, "conta_contestacao": 0.1337426056616979, "sem_correspondencia": 0.6607312806223065}, "confidence": 0.6607312806223065, "input_tokens": 39, "latency_ms": 15.709283000006735} +{"id": "g0014-conta_explicacao-curto_neutro-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.28491890005888193, "plano_consulta": 0.08124908683822919, "conta_explicacao": 0.23698396627628854, "sem_correspondencia": 0.39684804682660035}, "confidence": 0.39684804682660035, "input_tokens": 33, "latency_ms": 15.672491999993099} +{"id": "g0014-conta_explicacao-curto_neutro-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08925574272871017, "plano_consulta": 0.17094291746616364, "conta_explicacao": 0.117499940097332, "sem_correspondencia": 0.6223013997077942}, "confidence": 0.6223013997077942, "input_tokens": 34, "latency_ms": 15.325869000008652} +{"id": "g0014-conta_explicacao-curto_neutro-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.12290134160736195, "marketplace_pedido": 0.03571727836967313, "recarga_realizar": 0.005957880464794352, "conta_contestacao": 0.09390352574550824, "conta_segunda_via": 0.06577399308734859, "conta_debito_automatico_digital": 0.027415340498219174, "conta_vencimento": 0.00788285482416863, "bonus_nao_recebido": 0.02658460263243101, "plano_consulta": 0.08305419155203829, "negociacao_religacao": 0.010238116506952584, "conta_pagamento_confirmacao": 0.056653085542044235, "seguranca_perda_roubo": 0.05445235169329709, "cadastro_atualizacao": 0.044642436812868724, "roaming_duvida": 0.01585573128751928, "internet_problema_conexao": 0.03971357977297847, "sem_correspondencia": 0.30925368960279626}, "confidence": 0.30925368960279626, "input_tokens": 34, "latency_ms": 30.32567400001085} +{"id": "g0014-conta_explicacao-curto_neutro-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.09067049706979187, "conta_explicacao": 0.21375781496761195, "seguranca_perda_roubo": 0.029155923325157942, "conta_segunda_via": 0.09110757793400044, "atendimento_humano": 0.053374324491008415, "conta_debito_automatico_digital": 0.016587946718446413, "conta_pagamento_confirmacao": 0.07396187702158351, "internet_consumo": 0.06951672648560932, "conta_vencimento": 0.013133585575349495, "marketplace_compra": 0.03854616022246107, "conta_contestacao": 0.059596196372026546, "sem_correspondencia": 0.250591369816953}, "confidence": 0.250591369816953, "input_tokens": 33, "latency_ms": 23.3901760000208} +{"id": "g0014-conta_explicacao-curto_neutro-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08627747680040093, "conta_explicacao": 0.08038764387080338, "plano_consulta": 0.08235683230789875, "sem_correspondencia": 0.7509780470208969}, "confidence": 0.7509780470208969, "input_tokens": 33, "latency_ms": 16.40713800000526} +{"id": "g0018-conta_explicacao-emocional-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.07661017051882159, "plano_consulta": 0.05531652287202847, "conta_debito_automatico_digital": 0.02202828048363779, "conta_explicacao": 0.21502703488346292, "conta_contestacao": 0.0953705686015186, "conta_vencimento": 0.015139169101992164, "conta_segunda_via": 0.04554893834204116, "sem_correspondencia": 0.4749593151964973}, "confidence": 0.4749593151964973, "input_tokens": 48, "latency_ms": 17.35810499999957} +{"id": "g0018-conta_explicacao-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_religacao": 0.01055608555853595, "conta_vencimento": 0.0100941533046706, "troca_numero": 0.003987850932873959, "fidelidade_resgate": 0.011468996781889939, "parceiros_ofertas": 0.059027118189609235, "conta_pagamento_confirmacao": 0.15955124178773114, "plano_consulta": 0.07556866562357208, "marketplace_pedido": 0.054146444194878046, "vas_consulta": 0.2678247288663627, "portabilidade": 0.012718961082550804, "vas_cancelamento": 0.0086292434873864, "conta_segunda_via": 0.06377789876723401, "conta_debito_automatico_digital": 0.029895405060928956, "suporte_configuracao": 0.017184702015328096, "conta_contestacao": 0.0592245883701179, "sem_correspondencia": 0.15634391597633016}, "confidence": 0.2678247288663627, "input_tokens": 43, "latency_ms": 30.090713000021196} +{"id": "g0018-conta_explicacao-emocional-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.07543057779750427, "conta_contestacao": 0.16165494557496282, "conta_explicacao": 0.1717226615908147, "sem_correspondencia": 0.5911918150367182}, "confidence": 0.5911918150367182, "input_tokens": 48, "latency_ms": 15.852827000003344} +{"id": "g0018-conta_explicacao-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"fidelidade_pontos": 0.155664336254716, "suporte_sem_sinal": 0.10690399025357908, "conta_pagamento_confirmacao": 0.057552425793854514, "internet_pacote_adicional": 0.19953414361080865, "marketplace_compra": 0.041023331727787576, "negociacao_divida": 0.01301263803076279, "fidelidade_resgate": 0.020927108366240704, "conta_debito_automatico_digital": 0.018071142561108013, "cancelamento_linha": 0.004551241540392697, "plano_consulta": 0.04432117469464652, "troca_numero": 0.003112621537273185, "conta_contestacao": 0.08207659988775841, "desconto_retencao": 0.011950169428410958, "conta_segunda_via": 0.05359432729010778, "conta_vencimento": 0.008521806262189105, "sem_correspondencia": 0.179182942760364}, "confidence": 0.19953414361080865, "input_tokens": 41, "latency_ms": 29.433288000006996} +{"id": "g0018-conta_explicacao-emocional-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"beneficios_consulta": 0.06108582420780242, "conta_pagamento_confirmacao": 0.1101943408613761, "conta_explicacao": 0.16606356280885434, "troca_numero": 0.005818291594359519, "conta_contestacao": 0.061419636297131125, "plano_consulta": 0.0708131942470241, "conta_vencimento": 0.008810408454436848, "seguranca_fraude": 0.059762306789692056, "conta_segunda_via": 0.04259305467173948, "vas_consulta": 0.13451539042645783, "negociacao_divida": 0.01383699017500966, "reclamacao_atendimento": 0.05047948681972682, "conta_debito_automatico_digital": 0.016564263108020012, "vas_contratacao": 0.01067415909224264, "seguranca_perda_roubo": 0.056129273288553924, "sem_correspondencia": 0.13123981715757316}, "confidence": 0.16606356280885434, "input_tokens": 45, "latency_ms": 31.571807000005947} +{"id": "g0018-conta_explicacao-emocional-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.10058937631620579, "vas_contratacao": 0.011702870495617934, "conta_explicacao": 0.12200467040548504, "roaming_cobranca": 0.005787135337653729, "conta_vencimento": 0.009104957243746034, "marketplace_pedido": 0.048279592871882195, "conta_debito_automatico_digital": 0.033308388159835695, "conta_segunda_via": 0.10603253230352261, "plano_consulta": 0.05139998928527304, "conta_contestacao": 0.08155200217654937, "troca_numero": 0.0037496810909812784, "sem_correspondencia": 0.42648880431324726}, "confidence": 0.42648880431324726, "input_tokens": 44, "latency_ms": 23.2665979999922} +{"id": "g0018-conta_explicacao-emocional-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.14619057386902257, "conta_pagamento_confirmacao": 0.10639374732324086, "internet_consumo": 0.049029563048495046, "plano_consulta": 0.08005110380827239, "conta_segunda_via": 0.11845741368965419, "cadastro_atualizacao": 0.028268311133249218, "conta_contestacao": 0.06090149991201854, "recarga_realizar": 0.004055860645104263, "troca_numero": 0.0037277545599916327, "conta_vencimento": 0.008927225465893708, "plano_troca": 0.007044483899172431, "seguranca_perda_roubo": 0.0349330282547406, "conta_debito_automatico_digital": 0.014490595043687623, "parceiros_ofertas": 0.0784220642726923, "suporte_sem_sinal": 0.10057441958552057, "sem_correspondencia": 0.15853235548924405}, "confidence": 0.15853235548924405, "input_tokens": 39, "latency_ms": 30.85202999997705} +{"id": "g0018-conta_explicacao-emocional-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.12638152612002762, "vas_contratacao": 0.012882722939102751, "conta_explicacao": 0.13896667381374447, "conta_vencimento": 0.0059590211462448904, "plano_consulta": 0.11237890552649153, "conta_debito_automatico_digital": 0.010760614202500011, "reclamacao_atendimento": 0.13871006092746024, "plano_nova_linha": 0.01196230339601403, "negociacao_religacao": 0.011315500826072146, "conta_pagamento_confirmacao": 0.040125390714425696, "conta_contestacao": 0.06662163607341907, "sem_correspondencia": 0.32393564431449756}, "confidence": 0.32393564431449756, "input_tokens": 45, "latency_ms": 23.681949999996732} +{"id": "g0018-conta_explicacao-emocional-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.15364516813620424, "conta_contestacao": 0.12531697376617867, "conta_explicacao": 0.16454047964392662, "sem_correspondencia": 0.5564973784536904}, "confidence": 0.5564973784536904, "input_tokens": 40, "latency_ms": 15.579319000011083} +{"id": "g0018-conta_explicacao-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.008743975541570512, "plano_consulta": 0.08315389822153153, "conta_vencimento": 0.005926687426333241, "vas_cancelamento": 0.004528229243981164, "conta_pagamento_confirmacao": 0.07871872393768649, "internet_pacote_adicional": 0.3680855728671117, "negociacao_religacao": 0.009652502157430338, "conta_segunda_via": 0.018725581959819132, "recarga_realizar": 0.0031533095418298566, "conta_debito_automatico_digital": 0.006966277674583107, "conta_contestacao": 0.07542205055306939, "sem_correspondencia": 0.3369231908750535}, "confidence": 0.3680855728671117, "input_tokens": 40, "latency_ms": 22.3779620000073} +{"id": "g0018-conta_explicacao-emocional-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.17061451498538688, "marketplace_compra": 0.02649490414384283, "recarga_realizar": 0.005195520480797898, "conta_explicacao": 0.06598601653112977, "plano_troca": 0.01080079030824913, "conta_contestacao": 0.10993801328666261, "plano_consulta": 0.08667655503091282, "negociacao_divida": 0.010940755056152128, "conta_vencimento": 0.008581374052359175, "negociacao_religacao": 0.008967329969289008, "conta_debito_automatico_digital": 0.010097338135893886, "internet_problema_conexao": 0.06647329196477517, "troca_numero": 0.003138653080141457, "conta_pagamento_confirmacao": 0.05191183590857652, "cadastro_atualizacao": 0.04782381771815118, "sem_correspondencia": 0.3163592893476795}, "confidence": 0.3163592893476795, "input_tokens": 44, "latency_ms": 29.99449199998594} +{"id": "g0018-conta_explicacao-emocional-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.08887614425775878, "recarga_saldo": 0.008586430314398647, "conta_explicacao": 0.1971862474585373, "conta_contestacao": 0.09018791573654712, "vas_consulta": 0.06051354054452006, "fidelidade_resgate": 0.017125692869021877, "conta_pagamento_confirmacao": 0.06133327199022409, "conta_debito_automatico_digital": 0.06705794753841682, "beneficios_consulta": 0.07069221383649088, "plano_troca": 0.016467521664191367, "portabilidade": 0.01264370981517998, "conta_vencimento": 0.011751137773425811, "conta_segunda_via": 0.04587161961361478, "suporte_configuracao": 0.019197827708874918, "roaming_duvida": 0.013109491210131597, "sem_correspondencia": 0.219399287668666}, "confidence": 0.219399287668666, "input_tokens": 42, "latency_ms": 30.664911999991773} +{"id": "g0019-conta_explicacao-longo_contexto-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 206, "length_bucket": "longo"}, "pred": "conta_explicacao", "probabilities": {"vas_contratacao": 0.021463470173680724, "marketplace_compra": 0.0636577670035513, "conta_explicacao": 0.29231717692528925, "conta_pagamento_confirmacao": 0.10220666803445665, "plano_consulta": 0.0814490081126968, "cancelamento_linha": 0.004262317831887192, "conta_contestacao": 0.08552811151416413, "roaming_cobranca": 0.014915127988464847, "conta_debito_automatico_digital": 0.023317517321821944, "conta_segunda_via": 0.052841073878911016, "conta_vencimento": 0.0359191404222096, "sem_correspondencia": 0.22212262079286652}, "confidence": 0.29231717692528925, "input_tokens": 90, "latency_ms": 27.059065000003102} +{"id": "g0019-conta_explicacao-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 183, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.0076819418574309, "plano_consulta": 0.03988322873005635, "internet_consumo": 0.039670447604932005, "bonus_nao_recebido": 0.009394414451693327, "conta_debito_automatico_digital": 0.00693594038950824, "vas_contratacao": 0.010689636383784257, "conta_segunda_via": 0.012417454845326859, "internet_pacote_adicional": 0.38726969435311803, "conta_pagamento_confirmacao": 0.07064047251841551, "conta_vencimento": 0.008243218757640773, "conta_contestacao": 0.08545676372092248, "fidelidade_resgate": 0.009410953808818415, "suporte_sem_sinal": 0.12540721531247379, "negociacao_religacao": 0.005781772379544616, "portabilidade": 0.007956282005976194, "sem_correspondencia": 0.17316056288035825}, "confidence": 0.38726969435311803, "input_tokens": 79, "latency_ms": 34.2320299999983} +{"id": "g0019-conta_explicacao-longo_contexto-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.007162732727954055, "marketplace_compra": 0.033012797069609835, "fidelidade_pontos": 0.045867518807970256, "conta_vencimento": 0.013104685930054216, "beneficios_consulta": 0.07423961359619069, "conta_contestacao": 0.1297157590248614, "conta_debito_automatico_digital": 0.05001533164217784, "recarga_saldo": 0.00656669976855716, "cancelamento_linha": 0.004714322401544254, "plano_consulta": 0.09861994796494815, "conta_explicacao": 0.1289521489992144, "marketplace_pedido": 0.0362420799517066, "bonus_nao_recebido": 0.025065914461741747, "conta_segunda_via": 0.04349892329398479, "conta_pagamento_confirmacao": 0.06977556086015281, "sem_correspondencia": 0.2334459634993318}, "confidence": 0.2334459634993318, "input_tokens": 85, "latency_ms": 33.99758300000144} +{"id": "g0019-conta_explicacao-longo_contexto-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 167, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.23554354906082153, "conta_explicacao": 0.18056346476078033, "plano_consulta": 0.1099395602941513, "sem_correspondencia": 0.4739534258842468}, "confidence": 0.4739534258842468, "input_tokens": 79, "latency_ms": 15.697268999986136} +{"id": "g0019-conta_explicacao-longo_contexto-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 164, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0613749819851943, "conta_segunda_via": 0.09602082681690798, "conta_pagamento_confirmacao": 0.046267730028200095, "plano_consulta": 0.06849845613629763, "conta_contestacao": 0.04787757700476459, "conta_explicacao": 0.21205984411488957, "conta_vencimento": 0.026970418622221364, "sem_correspondencia": 0.44093016529152446}, "confidence": 0.44093016529152446, "input_tokens": 74, "latency_ms": 19.995410999996466} +{"id": "g0019-conta_explicacao-longo_contexto-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 188, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.20204089224452437, "plano_consulta": 0.0565189187658397, "conta_vencimento": 0.009367990141742106, "conta_segunda_via": 0.06137222315550573, "conta_pagamento_confirmacao": 0.08301573099820046, "conta_debito_automatico_digital": 0.009803142225127945, "conta_contestacao": 0.16786427498848994, "sem_correspondencia": 0.4100168274805697}, "confidence": 0.4100168274805697, "input_tokens": 82, "latency_ms": 20.140083999990566} +{"id": "g0019-conta_explicacao-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 190, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.14396021735401418, "conta_debito_automatico_digital": 0.04418377129475729, "plano_consulta": 0.10415260447094918, "seguranca_perda_roubo": 0.03256595353106843, "conta_vencimento": 0.039415283908974794, "conta_segunda_via": 0.0762179545012235, "vas_contratacao": 0.019867063900855, "conta_pagamento_confirmacao": 0.1316659538819908, "recarga_realizar": 0.011828983995771826, "fidelidade_pontos": 0.035957450595625155, "vas_cancelamento": 0.016429524107767022, "sem_correspondencia": 0.34375523845700284}, "confidence": 0.34375523845700284, "input_tokens": 84, "latency_ms": 26.022087000001193} +{"id": "g0019-conta_explicacao-longo_contexto-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"conta_vencimento": 0.0161626457190083, "fidelidade_pontos": 0.01800128703383295, "internet_pacote_adicional": 0.08800911510772254, "conta_debito_automatico_digital": 0.015549980726697641, "conta_segunda_via": 0.01998507870301454, "recarga_realizar": 0.004048790944831455, "marketplace_pedido": 0.018962542354491838, "reclamacao_atendimento": 0.04055427177234896, "conta_contestacao": 0.08976202072553978, "plano_consulta": 0.24050485560829638, "conta_pagamento_confirmacao": 0.07693462381902041, "conta_explicacao": 0.18406628809389694, "bonus_nao_recebido": 0.014433360305274364, "portabilidade": 0.00794369200391579, "roaming_cobranca": 0.005126624573436432, "sem_correspondencia": 0.15995482250867166}, "confidence": 0.24050485560829638, "input_tokens": 78, "latency_ms": 33.58121900001265} +{"id": "g0019-conta_explicacao-longo_contexto-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 180, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1529220984256893, "conta_pagamento_confirmacao": 0.10551928298232803, "conta_vencimento": 0.011820070797803128, "conta_explicacao": 0.16023578227269, "conta_segunda_via": 0.08893978860794868, "conta_debito_automatico_digital": 0.03531566367494058, "plano_consulta": 0.09147898380395722, "sem_correspondencia": 0.3537683294346431}, "confidence": 0.3537683294346431, "input_tokens": 78, "latency_ms": 20.74333999999567} +{"id": "g0019-conta_explicacao-longo_contexto-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.21013449890791608, "recarga_nao_creditada": 0.004731238990403256, "conta_explicacao": 0.1708763452446632, "conta_debito_automatico_digital": 0.008484590173492085, "conta_vencimento": 0.039837622590090965, "conta_pagamento_confirmacao": 0.09099915952069446, "conta_contestacao": 0.09585558969006325, "internet_consumo": 0.018062761705305443, "plano_consulta": 0.038223335036220246, "cancelamento_linha": 0.003207355154943664, "atendimento_humano": 0.07571902399334328, "sem_correspondencia": 0.24386847899286407}, "confidence": 0.24386847899286407, "input_tokens": 80, "latency_ms": 24.812754999999243} +{"id": "g0019-conta_explicacao-longo_contexto-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.16220349798516176, "plano_consulta": 0.10369548665115923, "conta_explicacao": 0.2013230264778298, "sem_correspondencia": 0.5327779888858493}, "confidence": 0.5327779888858493, "input_tokens": 74, "latency_ms": 15.631278999990172} +{"id": "g0019-conta_explicacao-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_vencimento": 0.005995532101315652, "fidelidade_pontos": 0.015383672814592003, "conta_contestacao": 0.10317792806249775, "suporte_chip_esim": 0.003391463085269668, "suporte_sem_sinal": 0.10833067475680457, "plano_consulta": 0.06844023162568319, "conta_debito_automatico_digital": 0.009998590955603907, "desconto_retencao": 0.01170278263194713, "vas_contratacao": 0.014553833721836848, "internet_problema_conexao": 0.01323093107026433, "internet_pacote_adicional": 0.3948037065276288, "vas_cancelamento": 0.009300718400300475, "seguranca_perda_roubo": 0.0341660134254145, "conta_segunda_via": 0.015478799958718198, "conta_pagamento_confirmacao": 0.04239850583458886, "sem_correspondencia": 0.14964661502753415}, "confidence": 0.3948037065276288, "input_tokens": 87, "latency_ms": 35.37174100000584} +{"id": "g0025-conta_vencimento-emocional-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.22783775033479836, "conta_segunda_via": 0.03530806583480365, "conta_contestacao": 0.07879639211455455, "sem_correspondencia": 0.6580577917158434}, "confidence": 0.6580577917158434, "input_tokens": 75, "latency_ms": 17.367562999993424} +{"id": "g0025-conta_vencimento-emocional-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.07796891931197356, "conta_vencimento": 0.22921921761110758, "suporte_chip_esim": 0.016483359361207622, "portabilidade": 0.011587363894409166, "beneficios_consulta": 0.09330949369771348, "internet_pacote_adicional": 0.11274264973364365, "conta_explicacao": 0.07183120540199364, "cancelamento_linha": 0.026506532502022742, "negociacao_religacao": 0.01876600868449191, "conta_segunda_via": 0.039950606263207955, "vas_consulta": 0.06367702161634103, "fidelidade_resgate": 0.014636370639655538, "conta_debito_automatico_digital": 0.007992982089382246, "desconto_retencao": 0.029193871294214666, "conta_contestacao": 0.03307439079001751, "sem_correspondencia": 0.15306000710861772}, "confidence": 0.22921921761110758, "input_tokens": 65, "latency_ms": 31.925696000001835} +{"id": "g0025-conta_vencimento-emocional-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 145, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.15315453779489985, "conta_explicacao": 0.0640628415349072, "conta_contestacao": 0.052484687662146465, "conta_debito_automatico_digital": 0.012265304160608463, "conta_vencimento": 0.26860910779148855, "negociacao_divida": 0.01597685374308775, "internet_pacote_adicional": 0.11796212251280491, "portabilidade": 0.011617133447980198, "conta_pagamento_confirmacao": 0.04914267384047934, "suporte_configuracao": 0.019982529897161434, "vas_contratacao": 0.012756255514716057, "sem_correspondencia": 0.2219859520997198}, "confidence": 0.26860910779148855, "input_tokens": 73, "latency_ms": 25.083163000005015} +{"id": "g0025-conta_vencimento-emocional-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.2749662812552253, "cadastro_atualizacao": 0.035964084433749134, "seguranca_perda_roubo": 0.01350205168835104, "conta_explicacao": 0.05298546178671138, "vas_cancelamento": 0.0074620585290646494, "desconto_retencao": 0.017103274138315895, "reclamacao_atendimento": 0.08995227147625035, "parceiros_ofertas": 0.07268468595185398, "conta_debito_automatico_digital": 0.016960468854029756, "conta_pagamento_confirmacao": 0.04850457066922046, "conta_contestacao": 0.050136419251690496, "marketplace_compra": 0.025839205051552717, "suporte_chip_esim": 0.03334562992728627, "suporte_configuracao": 0.02758840587127792, "conta_segunda_via": 0.023996905498076926, "sem_correspondencia": 0.2090082256173437}, "confidence": 0.2749662812552253, "input_tokens": 68, "latency_ms": 34.2622959999801} +{"id": "g0025-conta_vencimento-emocional-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 137, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.0122893611770361, "plano_nova_linha": 0.007975492678422898, "conta_vencimento": 0.3769233549371953, "conta_debito_automatico_digital": 0.021750295676525748, "conta_contestacao": 0.04811156199945224, "conta_segunda_via": 0.07640116711594926, "fidelidade_pontos": 0.015718925846770853, "desconto_retencao": 0.018760906654714, "conta_pagamento_confirmacao": 0.08309427702954034, "conta_explicacao": 0.07888473621773827, "marketplace_pedido": 0.043789699959129, "sem_correspondencia": 0.216300220707526}, "confidence": 0.3769233549371953, "input_tokens": 62, "latency_ms": 24.46458000000007} +{"id": "g0025-conta_vencimento-emocional-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.3770321513226859, "conta_contestacao": 0.05860475022259682, "conta_segunda_via": 0.02392411920018393, "sem_correspondencia": 0.5404389792545333}, "confidence": 0.5404389792545333, "input_tokens": 63, "latency_ms": 16.27446399999144} +{"id": "g0025-conta_vencimento-emocional-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.1379790969923114, "recarga_saldo": 0.006251828120820162, "conta_contestacao": 0.06825243271916716, "marketplace_compra": 0.03680112766219255, "troca_numero": 0.003015358381960685, "bonus_nao_recebido": 0.013123434681688603, "marketplace_pedido": 0.02927017169445898, "conta_explicacao": 0.06739661428627688, "internet_pacote_adicional": 0.11229369595972119, "atendimento_humano": 0.09141476156388285, "conta_pagamento_confirmacao": 0.10963093282937231, "conta_debito_automatico_digital": 0.01956579930344216, "fidelidade_resgate": 0.012708377717404556, "conta_segunda_via": 0.08986042136339213, "parceiros_ofertas": 0.034469229931246376, "sem_correspondencia": 0.16796671679266198}, "confidence": 0.16796671679266198, "input_tokens": 63, "latency_ms": 31.10108699999614} +{"id": "g0025-conta_vencimento-emocional-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.049754031298869926, "desconto_retencao": 0.018913785554822413, "conta_vencimento": 0.29006577519246624, "conta_debito_automatico_digital": 0.008251001489745351, "conta_segunda_via": 0.027451867208408032, "conta_contestacao": 0.041767881167285886, "conta_pagamento_confirmacao": 0.034808167651477824, "sem_correspondencia": 0.5289874904369244}, "confidence": 0.5289874904369244, "input_tokens": 60, "latency_ms": 18.30072799998561} +{"id": "g0025-conta_vencimento-emocional-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.15574535771015666, "conta_explicacao": 0.06689753402089012, "reclamacao_atendimento": 0.10802181840321558, "plano_consulta": 0.07973746977673137, "conta_pagamento_confirmacao": 0.0786075817754704, "conta_contestacao": 0.05177632733744474, "conta_segunda_via": 0.05354024484811419, "conta_debito_automatico_digital": 0.013753840738219695, "portabilidade": 0.015525163194700601, "seguranca_perda_roubo": 0.01913552177828417, "conta_vencimento": 0.16577503131453422, "sem_correspondencia": 0.1914841091022383}, "confidence": 0.1914841091022383, "input_tokens": 63, "latency_ms": 24.55134300001305} +{"id": "g0025-conta_vencimento-emocional-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.06464224453215847, "conta_vencimento": 0.5097493643257625, "conta_contestacao": 0.054263816496666145, "sem_correspondencia": 0.3713445746454129}, "confidence": 0.5097493643257625, "input_tokens": 58, "latency_ms": 16.419251999991502} +{"id": "g0025-conta_vencimento-emocional-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.08208007812395408, "conta_debito_automatico_digital": 0.01199902457374897, "internet_consumo": 0.01610409037390768, "conta_segunda_via": 0.051839308792973826, "conta_explicacao": 0.08332371409086059, "conta_contestacao": 0.06447916988778149, "conta_vencimento": 0.42066217921131754, "sem_correspondencia": 0.2695124349454558}, "confidence": 0.42066217921131754, "input_tokens": 62, "latency_ms": 17.6078460000042} +{"id": "g0025-conta_vencimento-emocional-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.31765641963414537, "conta_pagamento_confirmacao": 0.04939189429061381, "conta_segunda_via": 0.029539144786487417, "roaming_pacote": 0.006606473421328904, "conta_contestacao": 0.04815391330033945, "conta_debito_automatico_digital": 0.01116803632905988, "conta_explicacao": 0.09232409811322517, "sem_correspondencia": 0.4451600201248}, "confidence": 0.4451600201248, "input_tokens": 73, "latency_ms": 17.953821000020298} +{"id": "g0026-conta_vencimento-longo_contexto-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.3632789823168592, "conta_segunda_via": 0.04786565864186243, "conta_contestacao": 0.08249077884487227, "sem_correspondencia": 0.5063645801964061}, "confidence": 0.5063645801964061, "input_tokens": 70, "latency_ms": 16.27310000000648} +{"id": "g0026-conta_vencimento-longo_contexto-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0885983422593394, "conta_vencimento": 0.300812403058174, "cadastro_atualizacao": 0.12750574091410885, "conta_contestacao": 0.042061683695352424, "conta_explicacao": 0.06583168661232904, "conta_debito_automatico_digital": 0.01660838984343776, "conta_segunda_via": 0.04753189587751729, "sem_correspondencia": 0.3110498577397412}, "confidence": 0.3110498577397412, "input_tokens": 67, "latency_ms": 18.036225000003014} +{"id": "g0026-conta_vencimento-longo_contexto-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.2433540068656443, "recarga_nao_creditada": 0.011093010840297842, "negociacao_divida": 0.0389122017026065, "recarga_realizar": 0.0067085422755069025, "conta_debito_automatico_digital": 0.011999827576791144, "conta_contestacao": 0.08831852443507665, "plano_consulta": 0.06671756894313549, "seguranca_perda_roubo": 0.03654897425725208, "conta_explicacao": 0.058707642992239156, "roaming_pacote": 0.0067072407521331185, "seguranca_fraude": 0.039059309699765274, "conta_segunda_via": 0.06594173248983759, "parceiros_ofertas": 0.06869085532909115, "internet_problema_conexao": 0.016729145353260994, "conta_pagamento_confirmacao": 0.10279727580475596, "sem_correspondencia": 0.13771414068260585}, "confidence": 0.2433540068656443, "input_tokens": 66, "latency_ms": 31.529788999989705} +{"id": "g0026-conta_vencimento-longo_contexto-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0793770652061303, "conta_pagamento_confirmacao": 0.05866888356712733, "conta_contestacao": 0.039528080619389956, "conta_debito_automatico_digital": 0.012922741893954544, "conta_vencimento": 0.23582858615927446, "conta_segunda_via": 0.042007514713577006, "suporte_chip_esim": 0.008127865646477134, "sem_correspondencia": 0.5235392621940693}, "confidence": 0.5235392621940693, "input_tokens": 65, "latency_ms": 20.537171999990278} +{"id": "g0026-conta_vencimento-longo_contexto-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.07381173652099457, "seguranca_fraude": 0.02288363030865137, "conta_debito_automatico_digital": 0.04603407707291884, "beneficios_consulta": 0.08851191767347212, "plano_troca": 0.021948966188679968, "cancelamento_linha": 0.004127154881275143, "conta_vencimento": 0.30483551507589063, "conta_pagamento_confirmacao": 0.07584991726177168, "portabilidade": 0.014510860976297776, "suporte_sem_sinal": 0.09940705767578943, "conta_contestacao": 0.024322300107380557, "roaming_cobranca": 0.003790413798429971, "conta_segunda_via": 0.0201282455344691, "negociacao_divida": 0.0151526902830007, "cadastro_atualizacao": 0.052691200353395924, "sem_correspondencia": 0.13199431628758224}, "confidence": 0.30483551507589063, "input_tokens": 55, "latency_ms": 31.678080000006048} +{"id": "g0026-conta_vencimento-longo_contexto-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.09155329564124864, "vas_consulta": 0.15441203534412107, "suporte_sem_sinal": 0.056991224785098354, "troca_numero": 0.004985511437598459, "fidelidade_pontos": 0.01333579643325703, "cadastro_atualizacao": 0.05338563169183519, "conta_vencimento": 0.18373322983110665, "internet_pacote_adicional": 0.08381136733156597, "conta_segunda_via": 0.07942255055834908, "conta_debito_automatico_digital": 0.009115488514629348, "recarga_saldo": 0.008682394634736185, "seguranca_fraude": 0.019820644124223553, "conta_contestacao": 0.03788608787459931, "internet_problema_conexao": 0.022896912567327232, "conta_pagamento_confirmacao": 0.03555043510250991, "sem_correspondencia": 0.144417394127794}, "confidence": 0.18373322983110665, "input_tokens": 68, "latency_ms": 33.15212399999723} +{"id": "g0026-conta_vencimento-longo_contexto-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"suporte_sem_sinal": 0.12285559268397293, "conta_segunda_via": 0.05308780614750964, "conta_explicacao": 0.08461194008291323, "conta_debito_automatico_digital": 0.01497750963013184, "conta_pagamento_confirmacao": 0.14815459124488392, "conta_vencimento": 0.3062058486146842, "conta_contestacao": 0.03557901197083891, "sem_correspondencia": 0.23452769962506534}, "confidence": 0.3062058486146842, "input_tokens": 61, "latency_ms": 18.401027999999542} +{"id": "g0026-conta_vencimento-longo_contexto-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.4174563695572115, "conta_segunda_via": 0.048038033158578845, "conta_contestacao": 0.09499154487602716, "sem_correspondencia": 0.4395140524081825}, "confidence": 0.4395140524081825, "input_tokens": 59, "latency_ms": 16.016950999983237} +{"id": "g0026-conta_vencimento-longo_contexto-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_debito_automatico_digital": 0.0647674154060328, "seguranca_fraude": 0.035267305693913474, "conta_contestacao": 0.073418417994965, "reclamacao_atendimento": 0.04815263310413502, "conta_explicacao": 0.07258252997027251, "conta_pagamento_confirmacao": 0.13072518018191717, "conta_segunda_via": 0.04972524565854585, "internet_consumo": 0.02640139298652035, "conta_vencimento": 0.23213538266442157, "plano_consulta": 0.04779284086896096, "internet_problema_conexao": 0.007690498956543937, "sem_correspondencia": 0.21134115651377133}, "confidence": 0.23213538266442157, "input_tokens": 66, "latency_ms": 26.136339999993652} +{"id": "g0026-conta_vencimento-longo_contexto-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.1523175984683001, "conta_explicacao": 0.09097397182856962, "conta_contestacao": 0.0636362892744966, "conta_pagamento_confirmacao": 0.04946336039001789, "fidelidade_resgate": 0.01607470615967722, "conta_debito_automatico_digital": 0.008871031988916584, "conta_vencimento": 0.2979834682417436, "sem_correspondencia": 0.32067957364827837}, "confidence": 0.32067957364827837, "input_tokens": 59, "latency_ms": 17.730282000002262} +{"id": "g0026-conta_vencimento-longo_contexto-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.2325664969423275, "conta_contestacao": 0.06764602840683591, "seguranca_perda_roubo": 0.011129696217548422, "portabilidade": 0.02816441357385906, "atendimento_humano": 0.05384095528579059, "desconto_retencao": 0.022174787364882827, "internet_problema_conexao": 0.06885834221026185, "beneficios_consulta": 0.08549354452320004, "conta_explicacao": 0.06893340681176828, "suporte_sem_sinal": 0.08497411983251797, "conta_debito_automatico_digital": 0.016008995898306726, "bonus_nao_recebido": 0.005118090329566574, "conta_segunda_via": 0.03592231219987003, "conta_pagamento_confirmacao": 0.06806881906461096, "marketplace_pedido": 0.028436587015579204, "sem_correspondencia": 0.12266340432307406}, "confidence": 0.2325664969423275, "input_tokens": 69, "latency_ms": 33.29867099998296} +{"id": "g0026-conta_vencimento-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.14633786242193395, "conta_contestacao": 0.10088306364765573, "conta_segunda_via": 0.08825161790097899, "sem_correspondencia": 0.6645274560294313}, "confidence": 0.6645274560294313, "input_tokens": 62, "latency_ms": 16.123687000003883} +{"id": "g0027-conta_vencimento-indireto_multiplo-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 182, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.30314861260007336, "suporte_chip_esim": 0.02368789796552556, "conta_contestacao": 0.06947750261721189, "conta_pagamento_confirmacao": 0.058321257091401735, "conta_segunda_via": 0.05999987281859537, "conta_explicacao": 0.09877070306234383, "conta_debito_automatico_digital": 0.01671084308161974, "sem_correspondencia": 0.36988331076322856}, "confidence": 0.36988331076322856, "input_tokens": 75, "latency_ms": 20.522944999981974} +{"id": "g0027-conta_vencimento-indireto_multiplo-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.07344899958753168, "reclamacao_atendimento": 0.08272475622132562, "portabilidade": 0.01040228533406024, "conta_contestacao": 0.04751218037311828, "cadastro_atualizacao": 0.05668656440886826, "seguranca_fraude": 0.01607991544034462, "conta_debito_automatico_digital": 0.01609413859848558, "bonus_nao_recebido": 0.005520456851378514, "marketplace_pedido": 0.027902017850071847, "conta_explicacao": 0.04719458447889365, "negociacao_divida": 0.013169681451004236, "conta_segunda_via": 0.058892509926365307, "beneficios_consulta": 0.16713970642741288, "fidelidade_pontos": 0.018498420431070087, "conta_vencimento": 0.19100390081148189, "sem_correspondencia": 0.1677298818085873}, "confidence": 0.19100390081148189, "input_tokens": 52, "latency_ms": 31.41695200000072} +{"id": "g0027-conta_vencimento-indireto_multiplo-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 171, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.006367726121014008, "conta_segunda_via": 0.09627134900729202, "conta_debito_automatico_digital": 0.029830198123804892, "conta_vencimento": 0.19965053685725498, "conta_explicacao": 0.10257236449365316, "recarga_nao_creditada": 0.0134367791045372, "seguranca_perda_roubo": 0.0250993309987846, "conta_contestacao": 0.0760415851390782, "suporte_configuracao": 0.02664395925945872, "internet_problema_conexao": 0.016056518672738773, "conta_pagamento_confirmacao": 0.12333990380775381, "sem_correspondencia": 0.28468974841462963}, "confidence": 0.28468974841462963, "input_tokens": 70, "latency_ms": 24.980365999994092} +{"id": "g0027-conta_vencimento-indireto_multiplo-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.09701790349265502, "plano_consulta": 0.058243046324389265, "conta_contestacao": 0.051930672016620875, "conta_pagamento_confirmacao": 0.05287254838075705, "conta_vencimento": 0.415043521599927, "conta_debito_automatico_digital": 0.022971320061593654, "conta_segunda_via": 0.028876240724753175, "sem_correspondencia": 0.27304474739930396}, "confidence": 0.415043521599927, "input_tokens": 73, "latency_ms": 18.470662999988008} +{"id": "g0027-conta_vencimento-indireto_multiplo-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.00553305479239157, "bonus_nao_recebido": 0.014304292015246883, "conta_vencimento": 0.23160935334389854, "conta_pagamento_confirmacao": 0.05775597913454528, "conta_contestacao": 0.09507070978919056, "conta_explicacao": 0.06052196240554103, "marketplace_compra": 0.042283302933040556, "conta_segunda_via": 0.05326595018483083, "recarga_nao_creditada": 0.005424121718969747, "suporte_sem_sinal": 0.1621310668628012, "conta_debito_automatico_digital": 0.01450872755959223, "sem_correspondencia": 0.2575914792599516}, "confidence": 0.2575914792599516, "input_tokens": 54, "latency_ms": 23.951431999989836} +{"id": "g0027-conta_vencimento-indireto_multiplo-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"marketplace_pedido": 0.04519183149267872, "conta_segunda_via": 0.07639402199809914, "conta_explicacao": 0.06692230836486357, "conta_contestacao": 0.05701126383619621, "seguranca_fraude": 0.016222123440596897, "troca_numero": 0.0012378266582709885, "conta_debito_automatico_digital": 0.014930776822054962, "conta_pagamento_confirmacao": 0.03133505297180423, "recarga_nao_creditada": 0.0009346796744672831, "plano_nova_linha": 0.003634251090043853, "conta_vencimento": 0.5430163246135016, "sem_correspondencia": 0.1431695390374226}, "confidence": 0.5430163246135016, "input_tokens": 73, "latency_ms": 24.154764999991585} +{"id": "g0027-conta_vencimento-indireto_multiplo-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_explicacao": 0.07021307633408932, "internet_pacote_adicional": 0.2615546745508883, "plano_consulta": 0.07032314376803886, "beneficios_consulta": 0.029835540779498012, "suporte_chip_esim": 0.003213549696745041, "vas_consulta": 0.04111403107997454, "conta_debito_automatico_digital": 0.006713985879720714, "recarga_realizar": 0.0020222751274478873, "conta_pagamento_confirmacao": 0.05131475198976911, "reclamacao_atendimento": 0.03183138566913949, "conta_contestacao": 0.0433288615853871, "negociacao_divida": 0.0120520850629086, "conta_vencimento": 0.16627367866749987, "conta_segunda_via": 0.03017252311010813, "suporte_sem_sinal": 0.06367557888711532, "sem_correspondencia": 0.11636085781166966}, "confidence": 0.2615546745508883, "input_tokens": 71, "latency_ms": 33.89506299998857} +{"id": "g0027-conta_vencimento-indireto_multiplo-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.07655517564435513, "suporte_configuracao": 0.02303143532774527, "conta_pagamento_confirmacao": 0.08433078762429648, "conta_vencimento": 0.2702691487062098, "conta_segunda_via": 0.045514776158240663, "vas_contratacao": 0.011320307566180542, "conta_explicacao": 0.05938805490408327, "bonus_nao_recebido": 0.01638325821389633, "conta_debito_automatico_digital": 0.01097598364916485, "fidelidade_pontos": 0.04832768691252214, "internet_problema_conexao": 0.019612382604242928, "sem_correspondencia": 0.33429100268906253}, "confidence": 0.33429100268906253, "input_tokens": 56, "latency_ms": 24.2583819999993} +{"id": "g0027-conta_vencimento-indireto_multiplo-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.3309495547696815, "conta_segunda_via": 0.12055333317975203, "conta_contestacao": 0.1333881507333562, "sem_correspondencia": 0.41510896131721026}, "confidence": 0.41510896131721026, "input_tokens": 67, "latency_ms": 15.825958000021956} +{"id": "g0027-conta_vencimento-indireto_multiplo-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 168, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"vas_cancelamento": 0.003139399794737258, "recarga_nao_creditada": 0.0019567105117298082, "seguranca_perda_roubo": 0.012430186805382167, "marketplace_compra": 0.007291221692400282, "vas_consulta": 0.12609783788369516, "cadastro_atualizacao": 0.026663853625571766, "seguranca_fraude": 0.00996767129881537, "conta_vencimento": 0.1607673102302834, "conta_pagamento_confirmacao": 0.02620142963448269, "roaming_pacote": 0.0015543260905981548, "conta_contestacao": 0.014875119873783295, "negociacao_religacao": 0.003373361054409401, "conta_segunda_via": 0.5054271610092418, "conta_debito_automatico_digital": 0.002457963202008623, "conta_explicacao": 0.021849053947852578, "sem_correspondencia": 0.07594739334500832}, "confidence": 0.5054271610092418, "input_tokens": 70, "latency_ms": 32.83892199999627} +{"id": "g0027-conta_vencimento-indireto_multiplo-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.0034604709608439398, "conta_pagamento_confirmacao": 0.07183865005424334, "conta_segunda_via": 0.05494960621376081, "conta_contestacao": 0.0856584941479928, "conta_debito_automatico_digital": 0.03271039708618063, "seguranca_fraude": 0.041252245944725124, "conta_vencimento": 0.17357184700087486, "conta_explicacao": 0.05813076956497614, "marketplace_pedido": 0.03796185707750847, "suporte_sem_sinal": 0.12795803472228723, "parceiros_ofertas": 0.03767642904850074, "cadastro_atualizacao": 0.03780860980425652, "internet_consumo": 0.044093565949325925, "marketplace_compra": 0.022240706694341188, "negociacao_divida": 0.011988215636913137, "sem_correspondencia": 0.15870010009326915}, "confidence": 0.17357184700087486, "input_tokens": 53, "latency_ms": 31.71274299998572} +{"id": "g0027-conta_vencimento-indireto_multiplo-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 187, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.09226730970341278, "conta_vencimento": 0.5020728576387837, "conta_contestacao": 0.04594679429520831, "sem_correspondencia": 0.35971303836259516}, "confidence": 0.5020728576387837, "input_tokens": 79, "latency_ms": 16.599904000003107} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"recarga_realizar": 0.007719163914265929, "suporte_configuracao": 0.009549396630332859, "conta_explicacao": 0.017945206878285744, "bonus_nao_recebido": 0.0020264754125558708, "vas_cancelamento": 0.0021168337218158244, "conta_pagamento_confirmacao": 0.0520741209188042, "conta_vencimento": 0.003416023534866893, "suporte_sem_sinal": 0.04159703670603949, "recarga_nao_creditada": 0.0029938671372692826, "reclamacao_atendimento": 0.02827509370186193, "cancelamento_linha": 0.0029338834468037073, "conta_debito_automatico_digital": 0.741255370463827, "conta_contestacao": 0.011096178073461837, "seguranca_fraude": 0.011951726343710651, "conta_segunda_via": 0.01067310897978063, "sem_correspondencia": 0.0543765141363182}, "confidence": 0.741255370463827, "input_tokens": 67, "latency_ms": 33.553160999986176} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.006877220164005682, "recarga_realizar": 0.005383730243052737, "conta_explicacao": 0.08345409215653936, "conta_contestacao": 0.07252017823978417, "conta_pagamento_confirmacao": 0.0746877236229321, "conta_segunda_via": 0.231965167695524, "conta_debito_automatico_digital": 0.05909682031204407, "sem_correspondencia": 0.4660150675661179}, "confidence": 0.4660150675661179, "input_tokens": 60, "latency_ms": 17.92334600000345} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 121, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 0.009374857974033545, "conta_pagamento_confirmacao": 0.04379060535761435, "conta_segunda_via": 0.017356291587073483, "conta_explicacao": 0.020274026522362404, "internet_pacote_adicional": 0.01839989255908769, "conta_debito_automatico_digital": 0.534348314389814, "plano_consulta": 0.027825020532234544, "conta_contestacao": 0.034837033948393645, "negociacao_religacao": 0.0038351766217762126, "suporte_sem_sinal": 0.08398974770949202, "marketplace_pedido": 0.011023347376381033, "conta_vencimento": 0.0035228596887278757, "reclamacao_atendimento": 0.04867149565668644, "seguranca_fraude": 0.03980288321886304, "cadastro_atualizacao": 0.029885810167782436, "sem_correspondencia": 0.07306263668967722}, "confidence": 0.534348314389814, "input_tokens": 60, "latency_ms": 33.65257899997687} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.6440261218532252, "conta_contestacao": 0.028635421923671845, "conta_segunda_via": 0.03641532516984194, "sem_correspondencia": 0.2909231310532611}, "confidence": 0.6440261218532252, "input_tokens": 64, "latency_ms": 16.46992199999886} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.1631304966180506, "reclamacao_atendimento": 0.04555230301359626, "suporte_sem_sinal": 0.085606152398125, "desconto_retencao": 0.004411162996894212, "conta_explicacao": 0.028890427248455735, "plano_consulta": 0.041770835575152744, "conta_debito_automatico_digital": 0.41549232970389327, "roaming_cobranca": 0.002479895560636231, "conta_contestacao": 0.026171950840757525, "conta_vencimento": 0.002940514638568519, "roaming_pacote": 0.0015374029951405691, "suporte_chip_esim": 0.007642559226720829, "plano_troca": 0.004752136002509687, "portabilidade": 0.014289106275406971, "conta_pagamento_confirmacao": 0.026116883603027424, "sem_correspondencia": 0.12921584330306443}, "confidence": 0.41549232970389327, "input_tokens": 72, "latency_ms": 32.97354399998653} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.039570999472297766, "seguranca_perda_roubo": 0.025282802227547616, "portabilidade": 0.0092011507018629, "plano_nova_linha": 0.006521566799326977, "vas_cancelamento": 0.01707540337980814, "conta_pagamento_confirmacao": 0.0686795069417688, "conta_vencimento": 0.00718079412633816, "conta_contestacao": 0.055244419744612444, "conta_explicacao": 0.06302547032215272, "fidelidade_resgate": 0.016861338900386914, "cancelamento_linha": 0.016897388532187814, "atendimento_humano": 0.06879071430030145, "conta_segunda_via": 0.19122475593520102, "suporte_sem_sinal": 0.15811455679661773, "conta_debito_automatico_digital": 0.05532952772106417, "sem_correspondencia": 0.20099960409852538}, "confidence": 0.20099960409852538, "input_tokens": 55, "latency_ms": 31.004427999988593} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 0.010698151326350113, "fidelidade_resgate": 0.00444846861047569, "bonus_nao_recebido": 0.0038692078794219024, "suporte_chip_esim": 0.010106618092583666, "vas_contratacao": 0.005112824281605806, "reclamacao_atendimento": 0.0195070292075944, "conta_vencimento": 0.002276932958083243, "vas_cancelamento": 0.002436588183374639, "conta_pagamento_confirmacao": 0.015019267168019877, "fidelidade_pontos": 0.024605058965061183, "roaming_pacote": 0.004240376697092363, "conta_segunda_via": 0.009568713204383763, "conta_contestacao": 0.009591365762416777, "cadastro_atualizacao": 0.0252704498011896, "conta_debito_automatico_digital": 0.7745636973014415, "sem_correspondencia": 0.07868525056090553}, "confidence": 0.7745636973014415, "input_tokens": 61, "latency_ms": 33.49487200000567} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_vencimento": 0.004205222625389525, "internet_problema_conexao": 0.014049250983471605, "bonus_nao_recebido": 0.01074429978890473, "negociacao_divida": 0.008997120784332823, "conta_contestacao": 0.047194216982492494, "conta_segunda_via": 0.02623405546968564, "internet_consumo": 0.02212191202486621, "vas_contratacao": 0.00533522947025717, "plano_consulta": 0.025677808110066872, "conta_debito_automatico_digital": 0.2149455147466254, "conta_explicacao": 0.04055545104149189, "conta_pagamento_confirmacao": 0.02091623102295272, "portabilidade": 0.004930404930542859, "marketplace_compra": 0.008762663098742239, "vas_cancelamento": 0.4664974042370409, "sem_correspondencia": 0.07883321468313693}, "confidence": 0.4664974042370409, "input_tokens": 53, "latency_ms": 32.97401500000774} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_problema_conexao": 0.002669327999650441, "conta_explicacao": 0.027409593216903082, "fidelidade_pontos": 0.007780759229391495, "vas_consulta": 0.05815420398787847, "conta_pagamento_confirmacao": 0.06150538185050545, "conta_debito_automatico_digital": 0.730553473445633, "conta_contestacao": 0.011961102854427235, "conta_vencimento": 0.001768899998320779, "seguranca_perda_roubo": 0.0031963780881677814, "plano_troca": 0.003171735061171818, "atendimento_humano": 0.014166491371199661, "bonus_nao_recebido": 0.006346804722665214, "conta_segunda_via": 0.011478097569529035, "vas_cancelamento": 0.0015711173607581978, "roaming_cobranca": 0.018088909877939197, "sem_correspondencia": 0.0401777233658591}, "confidence": 0.730553473445633, "input_tokens": 65, "latency_ms": 32.89290000000733} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 125, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.07572608798282701, "conta_explicacao": 0.06362546654473929, "conta_vencimento": 0.008831112193212686, "suporte_configuracao": 0.08131584853644327, "conta_segunda_via": 0.12320040280369841, "conta_pagamento_confirmacao": 0.05869500783437357, "conta_debito_automatico_digital": 0.10767901882310767, "sem_correspondencia": 0.48092705528159807}, "confidence": 0.48092705528159807, "input_tokens": 65, "latency_ms": 19.120051000015792} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.03645970566392587, "conta_explicacao": 0.03227836502143336, "parceiros_ofertas": 0.06771627563585307, "conta_segunda_via": 0.04753180195693528, "conta_debito_automatico_digital": 0.42455402140271914, "internet_pacote_adicional": 0.13936948305042873, "conta_pagamento_confirmacao": 0.027379375090152903, "beneficios_consulta": 0.05759291026838446, "roaming_cobranca": 0.0035258848469536383, "conta_vencimento": 0.002987426691235039, "plano_troca": 0.0071304380518751095, "sem_correspondencia": 0.15347431232010342}, "confidence": 0.42455402140271914, "input_tokens": 61, "latency_ms": 24.575020000014547} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.005690537345395576, "suporte_sem_sinal": 0.08166801861020534, "bonus_nao_recebido": 0.04527946896151153, "recarga_saldo": 0.0052014081302912225, "conta_explicacao": 0.12357054547207905, "seguranca_perda_roubo": 0.12790368390164045, "seguranca_fraude": 0.09236840081278644, "beneficios_consulta": 0.1118934070625895, "conta_vencimento": 0.005927122614025973, "conta_segunda_via": 0.08205040475497614, "marketplace_pedido": 0.024276239593991864, "internet_consumo": 0.03747687457381573, "conta_contestacao": 0.04549241027847706, "conta_debito_automatico_digital": 0.023708702797649125, "conta_pagamento_confirmacao": 0.03793709320813991, "sem_correspondencia": 0.14955568188242507}, "confidence": 0.14955568188242507, "input_tokens": 59, "latency_ms": 32.51423500000783} +{"id": "g0032-conta_debito_automatico_digital-emocional-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"bonus_nao_recebido": 0.013956045807892038, "vas_cancelamento": 0.004934904987416357, "troca_numero": 0.0009847109451099282, "suporte_chip_esim": 0.004765260377254038, "roaming_pacote": 0.001332613735718247, "marketplace_compra": 0.00980662904681056, "conta_contestacao": 0.01776000054217879, "conta_vencimento": 0.003337321811022647, "conta_segunda_via": 0.0110365514227494, "conta_explicacao": 0.026385868010022465, "marketplace_pedido": 0.017028208188420286, "conta_debito_automatico_digital": 0.7529637760992094, "parceiros_ofertas": 0.014437497704202376, "conta_pagamento_confirmacao": 0.04003459504123881, "atendimento_humano": 0.01825047229827531, "sem_correspondencia": 0.06298554398247941}, "confidence": 0.7529637760992094, "input_tokens": 51, "latency_ms": 31.396051000001535} +{"id": "g0032-conta_debito_automatico_digital-emocional-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 105, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"troca_numero": 0.0036819802363347834, "conta_vencimento": 0.005877293440672978, "parceiros_ofertas": 0.03126668323312649, "suporte_sem_sinal": 0.09944655441093384, "suporte_chip_esim": 0.007881772121772334, "conta_segunda_via": 0.03138323639585053, "conta_explicacao": 0.06010527429636617, "conta_pagamento_confirmacao": 0.04023156493063954, "negociacao_divida": 0.012688418480288123, "conta_debito_automatico_digital": 0.42007150124143466, "conta_contestacao": 0.05875898039997701, "sem_correspondencia": 0.22860674081260357}, "confidence": 0.42007150124143466, "input_tokens": 54, "latency_ms": 23.936281000004556} +{"id": "g0032-conta_debito_automatico_digital-emocional-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"parceiros_ofertas": 0.04380051356208993, "conta_pagamento_confirmacao": 0.023766474298135255, "reclamacao_atendimento": 0.04703794324649457, "conta_vencimento": 0.001575851074213067, "seguranca_fraude": 0.012243759532439216, "troca_numero": 0.0011617646096103154, "conta_debito_automatico_digital": 0.6765610499094314, "conta_segunda_via": 0.010017817775344431, "conta_contestacao": 0.014971332067447064, "vas_consulta": 0.06061693423347759, "conta_explicacao": 0.016405899309246103, "sem_correspondencia": 0.09184066038207105}, "confidence": 0.6765610499094314, "input_tokens": 50, "latency_ms": 23.09271999999396} +{"id": "g0032-conta_debito_automatico_digital-emocional-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_compra": 0.0058902918007639315, "roaming_duvida": 0.001959021098540318, "internet_consumo": 0.005524445029939494, "bonus_nao_recebido": 0.0024240725775424724, "conta_contestacao": 0.009316564039757605, "conta_pagamento_confirmacao": 0.010973111139999468, "conta_debito_automatico_digital": 0.8567301173183224, "plano_troca": 0.002219018174972229, "conta_segunda_via": 0.005735044526822697, "recarga_realizar": 0.0007668195348267715, "conta_vencimento": 0.0008224850313830388, "reclamacao_atendimento": 0.008553091910915777, "conta_explicacao": 0.010544198001759722, "internet_problema_conexao": 0.008633194029955653, "beneficios_consulta": 0.03397754770753737, "sem_correspondencia": 0.035930978076961016}, "confidence": 0.8567301173183224, "input_tokens": 44, "latency_ms": 31.76432800000839} +{"id": "g0032-conta_debito_automatico_digital-emocional-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.06093931627403308, "conta_debito_automatico_digital": 0.5977652128577717, "conta_segunda_via": 0.01868443394717233, "sem_correspondencia": 0.32261103692102283}, "confidence": 0.5977652128577717, "input_tokens": 50, "latency_ms": 16.163464000015892} +{"id": "g0032-conta_debito_automatico_digital-emocional-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.23426111566113939, "conta_debito_automatico_digital": 0.27130404721135004, "atendimento_humano": 0.0657989099427814, "conta_explicacao": 0.10320391736635381, "conta_contestacao": 0.055336402103373455, "roaming_cobranca": 0.003642903722291523, "seguranca_perda_roubo": 0.0077333116769785805, "conta_pagamento_confirmacao": 0.03425258102087485, "internet_problema_conexao": 0.030782486068810955, "conta_vencimento": 0.012503282446487601, "negociacao_divida": 0.014755498016376004, "sem_correspondencia": 0.16642554476318236}, "confidence": 0.27130404721135004, "input_tokens": 47, "latency_ms": 23.198304000004555} +{"id": "g0032-conta_debito_automatico_digital-emocional-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.02609758312382547, "conta_vencimento": 0.0027447573500654714, "negociacao_divida": 0.006414456866484004, "conta_contestacao": 0.011069213098515251, "conta_debito_automatico_digital": 0.8435321012317033, "conta_explicacao": 0.015183816158814683, "conta_segunda_via": 0.006080602373683665, "sem_correspondencia": 0.08887746979690818}, "confidence": 0.8435321012317033, "input_tokens": 51, "latency_ms": 17.310140000006413} +{"id": "g0032-conta_debito_automatico_digital-emocional-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.06493610398860236, "conta_segunda_via": 0.021618053548911272, "conta_explicacao": 0.025694413034946233, "conta_debito_automatico_digital": 0.7035089796555906, "conta_vencimento": 0.0033515419145348528, "conta_pagamento_confirmacao": 0.04319419385983636, "plano_consulta": 0.017548690157529058, "sem_correspondencia": 0.12014802384004934}, "confidence": 0.7035089796555906, "input_tokens": 51, "latency_ms": 17.065381000008983} +{"id": "g0032-conta_debito_automatico_digital-emocional-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.54107729413889, "conta_segunda_via": 0.04250183158779632, "conta_contestacao": 0.029172007688883384, "vas_consulta": 0.10534887338988339, "conta_pagamento_confirmacao": 0.02561603570218241, "conta_explicacao": 0.02849856836214807, "conta_vencimento": 0.005269233857675404, "sem_correspondencia": 0.22251615527254093}, "confidence": 0.54107729413889, "input_tokens": 44, "latency_ms": 16.480088999998088} +{"id": "g0032-conta_debito_automatico_digital-emocional-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_pacote_adicional": 0.15648106815320398, "conta_segunda_via": 0.044622505761923816, "conta_debito_automatico_digital": 0.4680862600538336, "conta_pagamento_confirmacao": 0.04777812458418631, "conta_contestacao": 0.03288753615944201, "conta_explicacao": 0.04251478872106273, "conta_vencimento": 0.0076630229890382335, "sem_correspondencia": 0.19996669357730937}, "confidence": 0.4680862600538336, "input_tokens": 52, "latency_ms": 16.967365999988715} +{"id": "g0032-conta_debito_automatico_digital-emocional-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8542733781190869, "conta_segunda_via": 0.017815268894964733, "conta_contestacao": 0.015453704766532548, "sem_correspondencia": 0.11245764821941588}, "confidence": 0.8542733781190869, "input_tokens": 47, "latency_ms": 16.02965300000392} +{"id": "g0032-conta_debito_automatico_digital-emocional-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.028978716797968124, "conta_debito_automatico_digital": 0.5983782455204296, "conta_contestacao": 0.04110483483303215, "sem_correspondencia": 0.33153820284857005}, "confidence": 0.5983782455204296, "input_tokens": 49, "latency_ms": 16.096542999974872} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.04924383649430045, "conta_debito_automatico_digital": 0.4632491663862206, "conta_segunda_via": 0.04815938216091583, "sem_correspondencia": 0.4393476149585631}, "confidence": 0.4632491663862206, "input_tokens": 55, "latency_ms": 15.594227000008232} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.5383680492920878, "cancelamento_linha": 0.13486048654575172, "portabilidade": 0.031109685252102195, "sem_correspondencia": 0.29566177891005824}, "confidence": 0.5383680492920878, "input_tokens": 53, "latency_ms": 15.602025000021058} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_pedido": 0.04355594584760357, "atendimento_humano": 0.03477760086880924, "fidelidade_resgate": 0.011076796043948766, "marketplace_compra": 0.030207975314497558, "conta_debito_automatico_digital": 0.4209237463359755, "conta_pagamento_confirmacao": 0.15518529958850713, "reclamacao_atendimento": 0.018848646730582223, "conta_segunda_via": 0.08762189884630245, "conta_contestacao": 0.023087310038957996, "conta_explicacao": 0.04899766373723772, "conta_vencimento": 0.017840411796501837, "sem_correspondencia": 0.10787670485107599}, "confidence": 0.4209237463359755, "input_tokens": 40, "latency_ms": 22.43785800001774} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.058568062361749114, "conta_explicacao": 0.05406895833693678, "conta_debito_automatico_digital": 0.6300437065601101, "conta_contestacao": 0.038632610245397284, "conta_segunda_via": 0.011204477775247022, "roaming_pacote": 0.0034118193414299715, "conta_vencimento": 0.008234872758812661, "sem_correspondencia": 0.19583549262031702}, "confidence": 0.6300437065601101, "input_tokens": 47, "latency_ms": 16.793223999997053} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8248294195584626, "conta_segunda_via": 0.014572451244000096, "conta_contestacao": 0.02186038770561114, "sem_correspondencia": 0.13873774149192616}, "confidence": 0.8248294195584626, "input_tokens": 49, "latency_ms": 15.489553000008982} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.07919237917572257, "conta_segunda_via": 0.19335164507886818, "conta_pagamento_confirmacao": 0.1247210825040403, "cancelamento_linha": 0.008880719716190467, "roaming_pacote": 0.011972690235289275, "parceiros_ofertas": 0.08877925748411976, "suporte_chip_esim": 0.08771681212079996, "conta_vencimento": 0.00853559484635246, "negociacao_religacao": 0.018649410821159954, "cadastro_atualizacao": 0.0665976045639717, "conta_explicacao": 0.05588012670491139, "sem_correspondencia": 0.25572267674857396}, "confidence": 0.25572267674857396, "input_tokens": 37, "latency_ms": 21.915446999997812} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.19101606576260272, "conta_contestacao": 0.07680311906342095, "conta_explicacao": 0.18697525822057284, "conta_segunda_via": 0.10359700168851299, "conta_vencimento": 0.014901170715240353, "conta_pagamento_confirmacao": 0.061820187538212924, "roaming_cobranca": 0.007830753100534245, "sem_correspondencia": 0.35705644391090297}, "confidence": 0.35705644391090297, "input_tokens": 52, "latency_ms": 16.59745599999951} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.5255075744519285, "conta_pagamento_confirmacao": 0.0861324378330173, "conta_contestacao": 0.061600749051950746, "conta_vencimento": 0.005549145451063315, "conta_explicacao": 0.07576665356340806, "conta_segunda_via": 0.10801200674299716, "marketplace_compra": 0.03397886115757566, "sem_correspondencia": 0.10345257174805925}, "confidence": 0.5255075744519285, "input_tokens": 55, "latency_ms": 17.102704000024005} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.0449296974401221, "conta_contestacao": 0.09601029610618508, "conta_debito_automatico_digital": 0.5564337885911198, "sem_correspondencia": 0.302626217862573}, "confidence": 0.5564337885911198, "input_tokens": 40, "latency_ms": 15.741351000002624} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.7959521668593863, "vas_cancelamento": 0.004429730729037626, "conta_segunda_via": 0.018463783559389907, "conta_explicacao": 0.03593176718768288, "conta_vencimento": 0.004279476262295554, "conta_contestacao": 0.015962040564688293, "conta_pagamento_confirmacao": 0.055735194983765696, "sem_correspondencia": 0.06924583985375378}, "confidence": 0.7959521668593863, "input_tokens": 47, "latency_ms": 17.039890999996032} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_cancelamento": 0.012912331439944311, "recarga_saldo": 0.002968824088489746, "conta_pagamento_confirmacao": 0.029405147241592322, "conta_vencimento": 0.0053747568407973255, "internet_pacote_adicional": 0.3786720445712224, "suporte_sem_sinal": 0.04782575131699326, "vas_contratacao": 0.00721336958546943, "conta_explicacao": 0.04403247465870411, "marketplace_compra": 0.01963946125861135, "conta_segunda_via": 0.040955701674436115, "bonus_nao_recebido": 0.007906916159164825, "conta_debito_automatico_digital": 0.15323869124058606, "atendimento_humano": 0.037499548870277614, "conta_contestacao": 0.03646225673927444, "plano_consulta": 0.06774352900000018, "sem_correspondencia": 0.10814919531443655}, "confidence": 0.3786720445712224, "input_tokens": 41, "latency_ms": 30.43760499997461} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.6665993258364574, "conta_segunda_via": 0.07126606921181751, "conta_contestacao": 0.03604448918948521, "sem_correspondencia": 0.2260901157622399}, "confidence": 0.6665993258364574, "input_tokens": 46, "latency_ms": 16.22322599999393} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.33670556043527183, "negociacao_religacao": 0.024966325238848848, "conta_segunda_via": 0.055629241382639985, "sem_correspondencia": 0.5826988729432393}, "confidence": 0.5826988729432393, "input_tokens": 37, "latency_ms": 16.19655000001785} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.010606944084092441, "conta_contestacao": 0.0549104907790968, "negociacao_religacao": 0.012953405823425081, "conta_pagamento_confirmacao": 0.1960015678927974, "conta_explicacao": 0.0570477606954025, "conta_segunda_via": 0.08983290580316788, "conta_debito_automatico_digital": 0.013071897068347098, "sem_correspondencia": 0.5655750278536708}, "confidence": 0.5655750278536708, "input_tokens": 32, "latency_ms": 16.709493999996994} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.02049221767141604, "conta_segunda_via": 0.07085810337744268, "conta_pagamento_confirmacao": 0.55222646324983, "sem_correspondencia": 0.35642321570131125}, "confidence": 0.55222646324983, "input_tokens": 35, "latency_ms": 16.082815000004302} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.12925973028977525, "conta_segunda_via": 0.10319861366009174, "fidelidade_pontos": 0.03806928023797481, "recarga_realizar": 0.006309372126130732, "negociacao_divida": 0.021845101455697548, "conta_explicacao": 0.06536815059793896, "conta_vencimento": 0.030317513948925224, "parceiros_ofertas": 0.0685846629733631, "conta_pagamento_confirmacao": 0.15240750610724532, "conta_debito_automatico_digital": 0.01310001541841715, "negociacao_religacao": 0.01679330812271783, "sem_correspondencia": 0.3547467450617223}, "confidence": 0.3547467450617223, "input_tokens": 32, "latency_ms": 22.05314599999042} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.10525886832094418, "conta_pagamento_confirmacao": 0.19811426324525025, "negociacao_religacao": 0.017678518045826087, "sem_correspondencia": 0.6789483503879795}, "confidence": 0.6789483503879795, "input_tokens": 32, "latency_ms": 16.231693999998242} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.012411522586557845, "conta_debito_automatico_digital": 0.04945406280864728, "conta_contestacao": 0.07495146188921137, "bonus_nao_recebido": 0.022238064391627427, "negociacao_religacao": 0.011907732956798874, "conta_segunda_via": 0.09524329680768179, "atendimento_humano": 0.055581569257515895, "conta_explicacao": 0.07014862395712268, "beneficios_consulta": 0.09361024876229279, "marketplace_compra": 0.014963725470276731, "conta_pagamento_confirmacao": 0.24525207098385637, "sem_correspondencia": 0.2542376201284109}, "confidence": 0.2542376201284109, "input_tokens": 32, "latency_ms": 22.508148000014216} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.01867217464271936, "conta_pagamento_confirmacao": 0.24605725269637407, "conta_segunda_via": 0.04927579897147301, "sem_correspondencia": 0.6859947736894335}, "confidence": 0.6859947736894335, "input_tokens": 36, "latency_ms": 16.663841000024604} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 0.01542055694947769, "plano_consulta": 0.06489013859339479, "negociacao_religacao": 0.01058333549924039, "conta_explicacao": 0.059301633194502705, "conta_vencimento": 0.013497875959386523, "marketplace_compra": 0.028333615419298734, "conta_contestacao": 0.05834458749349596, "troca_numero": 0.0036396854438456717, "suporte_sem_sinal": 0.12435649294848766, "conta_pagamento_confirmacao": 0.2176970236357864, "conta_segunda_via": 0.05518705379855383, "bonus_nao_recebido": 0.01594272809494329, "seguranca_perda_roubo": 0.055023051618988926, "parceiros_ofertas": 0.061431783982542114, "conta_debito_automatico_digital": 0.027579056009159705, "sem_correspondencia": 0.1887713813588956}, "confidence": 0.2176970236357864, "input_tokens": 33, "latency_ms": 30.205528999999842} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0059561060651042354, "plano_troca": 0.007369152379039746, "desconto_retencao": 0.023615372154862292, "conta_explicacao": 0.05615154754381583, "conta_pagamento_confirmacao": 0.1525779739636419, "negociacao_religacao": 0.00919101715280405, "seguranca_perda_roubo": 0.09919777032147716, "conta_debito_automatico_digital": 0.03280199160268198, "fidelidade_resgate": 0.024377974432283386, "conta_vencimento": 0.009077621184255646, "negociacao_divida": 0.012412905091912426, "conta_segunda_via": 0.12315533458806817, "seguranca_fraude": 0.10596250229510468, "conta_contestacao": 0.0825726349896034, "internet_problema_conexao": 0.03669922993671153, "sem_correspondencia": 0.21888086629863357}, "confidence": 0.21888086629863357, "input_tokens": 33, "latency_ms": 31.140864999997575} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.12757618321330266, "negociacao_religacao": 0.01663564279152839, "conta_pagamento_confirmacao": 0.45260264036386294, "sem_correspondencia": 0.403185533631306}, "confidence": 0.45260264036386294, "input_tokens": 31, "latency_ms": 16.45114999999464} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.2870318036982724, "seguranca_fraude": 0.04615958474154916, "suporte_configuracao": 0.022506453421758513, "reclamacao_atendimento": 0.08420976372924759, "internet_problema_conexao": 0.04515258660527421, "conta_contestacao": 0.07576455285246537, "conta_explicacao": 0.051557672022975905, "cadastro_atualizacao": 0.04406163905091156, "conta_vencimento": 0.014108931849420484, "conta_pagamento_confirmacao": 0.1166709529314188, "roaming_cobranca": 0.0027747368840579144, "negociacao_religacao": 0.005594728129653527, "conta_debito_automatico_digital": 0.014295608011616324, "portabilidade": 0.008000860106212395, "parceiros_ofertas": 0.0403093626953616, "sem_correspondencia": 0.14180076326980426}, "confidence": 0.2870318036982724, "input_tokens": 34, "latency_ms": 30.3425040000036} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.12088675979120844, "conta_pagamento_confirmacao": 0.15740741056355598, "negociacao_religacao": 0.017025538858699667, "sem_correspondencia": 0.7046802907865359}, "confidence": 0.7046802907865359, "input_tokens": 33, "latency_ms": 16.02012199998626} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.08055086848862636, "conta_pagamento_confirmacao": 0.2673726568330108, "conta_vencimento": 0.04685582773605695, "conta_segunda_via": 0.05799774960437698, "negociacao_religacao": 0.019878544961422703, "conta_contestacao": 0.05859517438505993, "conta_debito_automatico_digital": 0.012946428200562634, "sem_correspondencia": 0.45580274979088364}, "confidence": 0.45580274979088364, "input_tokens": 41, "latency_ms": 16.899092000016935} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 0.012950566443904802, "conta_pagamento_confirmacao": 0.34563272287446134, "cadastro_atualizacao": 0.034519287037191926, "marketplace_compra": 0.04911038947070029, "conta_debito_automatico_digital": 0.07365134055773864, "vas_cancelamento": 0.007353622442398823, "troca_numero": 0.0025700518542605866, "conta_vencimento": 0.016243898354220618, "conta_segunda_via": 0.0654583016615924, "negociacao_religacao": 0.00938378517073965, "conta_explicacao": 0.06277200211658528, "conta_contestacao": 0.06004669505451976, "bonus_nao_recebido": 0.009542922131268752, "internet_pacote_adicional": 0.08736472356601122, "fidelidade_pontos": 0.020710722856076086, "sem_correspondencia": 0.14268896840832984}, "confidence": 0.34563272287446134, "input_tokens": 41, "latency_ms": 31.200808999983565} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.09520700786725449, "conta_pagamento_confirmacao": 0.33741796770881044, "negociacao_religacao": 0.029649921424312622, "sem_correspondencia": 0.5377251029996224}, "confidence": 0.5377251029996224, "input_tokens": 49, "latency_ms": 15.348949000014045} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.01269867747192511, "conta_segunda_via": 0.0697942107118715, "conta_pagamento_confirmacao": 0.710553003718415, "sem_correspondencia": 0.20695410809778836}, "confidence": 0.710553003718415, "input_tokens": 46, "latency_ms": 15.430530000003273} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0939582591538779, "negociacao_religacao": 0.019216144564838025, "conta_pagamento_confirmacao": 0.5308601289849363, "sem_correspondencia": 0.35596546729634776}, "confidence": 0.5308601289849363, "input_tokens": 39, "latency_ms": 15.443317000006118} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.09840252910273345, "conta_pagamento_confirmacao": 0.36160063188080255, "negociacao_religacao": 0.022264899316311582, "sem_correspondencia": 0.5177319397001524}, "confidence": 0.5177319397001524, "input_tokens": 45, "latency_ms": 15.48205199998165} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.35872507529652303, "conta_debito_automatico_digital": 0.025422199005716097, "conta_contestacao": 0.10664487759245878, "negociacao_religacao": 0.018841613312196893, "conta_vencimento": 0.012521428207660622, "conta_explicacao": 0.054051500468207066, "conta_segunda_via": 0.06586511512868712, "sem_correspondencia": 0.3579281909885504}, "confidence": 0.35872507529652303, "input_tokens": 49, "latency_ms": 16.582829000014954} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.09525870105957832, "internet_problema_conexao": 0.0142545945158037, "suporte_configuracao": 0.019650477037557495, "conta_pagamento_confirmacao": 0.36318279669361725, "negociacao_religacao": 0.007958561757569234, "roaming_pacote": 0.0036966771097476582, "conta_explicacao": 0.06797555530180535, "conta_segunda_via": 0.13602990794048125, "cancelamento_linha": 0.0033425468388551395, "conta_vencimento": 0.01272272541123366, "vas_consulta": 0.04791240924988348, "conta_debito_automatico_digital": 0.02939580808300638, "suporte_chip_esim": 0.004989884105031902, "marketplace_compra": 0.02353493950359794, "plano_consulta": 0.023343092649738818, "sem_correspondencia": 0.14675132274249245}, "confidence": 0.36318279669361725, "input_tokens": 39, "latency_ms": 29.7972459999869} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.10685808082189872, "cadastro_atualizacao": 0.06373484355532288, "conta_explicacao": 0.06262931151857502, "suporte_chip_esim": 0.0464429104665687, "negociacao_religacao": 0.009605448576742009, "portabilidade": 0.008483842843873466, "parceiros_ofertas": 0.039893529826201604, "internet_pacote_adicional": 0.08477131174688501, "conta_vencimento": 0.009277721754638122, "conta_pagamento_confirmacao": 0.2258444848135316, "seguranca_perda_roubo": 0.03796128510171854, "conta_segunda_via": 0.061900853361272164, "conta_debito_automatico_digital": 0.036175787010895806, "negociacao_divida": 0.008464394034783242, "vas_contratacao": 0.0072285308558764855, "sem_correspondencia": 0.19072766371121666}, "confidence": 0.2258444848135316, "input_tokens": 44, "latency_ms": 31.408806000001732} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"beneficios_consulta": 0.11710531791475941, "conta_debito_automatico_digital": 0.19204395651735445, "recarga_realizar": 0.010721018338184462, "internet_problema_conexao": 0.015891421290274314, "marketplace_compra": 0.012803612038425878, "cancelamento_linha": 0.007494908152242971, "desconto_retencao": 0.018036793581456066, "conta_contestacao": 0.0562004175744873, "conta_segunda_via": 0.3456500704279156, "negociacao_religacao": 0.00702314391689107, "conta_vencimento": 0.013449964794330955, "portabilidade": 0.023973628432049816, "recarga_saldo": 0.014807106651233385, "conta_explicacao": 0.0643883484529639, "atendimento_humano": 0.02375637323118051, "sem_correspondencia": 0.07665391868624988}, "confidence": 0.3456500704279156, "input_tokens": 39, "latency_ms": 28.8459330000137} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"plano_troca": 0.007539523649586234, "roaming_cobranca": 0.002613446635080623, "conta_debito_automatico_digital": 0.018706300939755546, "conta_contestacao": 0.08413252105173971, "portabilidade": 0.007161652093597446, "troca_numero": 0.0025484570841774884, "conta_vencimento": 0.003434993273879039, "conta_explicacao": 0.031806934136138845, "internet_pacote_adicional": 0.11489774110185659, "negociacao_religacao": 0.005721934983123162, "marketplace_compra": 0.025053320067580993, "conta_segunda_via": 0.16157933821337384, "parceiros_ofertas": 0.03155288051755863, "conta_pagamento_confirmacao": 0.3594074194038078, "reclamacao_atendimento": 0.03517075573995945, "sem_correspondencia": 0.10867278110878459}, "confidence": 0.3594074194038078, "input_tokens": 40, "latency_ms": 29.92745200000968} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.03899773998928525, "conta_contestacao": 0.05945398352429997, "desconto_retencao": 0.011573840062027873, "atendimento_humano": 0.03768557724750315, "conta_segunda_via": 0.050372265842247, "vas_contratacao": 0.014222202050188952, "conta_vencimento": 0.023948056890980046, "negociacao_divida": 0.0071081361596450525, "cancelamento_linha": 0.002445523654433232, "beneficios_consulta": 0.04042848617317326, "plano_troca": 0.004020872105146261, "conta_pagamento_confirmacao": 0.40845931032813315, "negociacao_religacao": 0.005239996652007066, "vas_consulta": 0.13244170098500366, "conta_debito_automatico_digital": 0.007860004058405803, "sem_correspondencia": 0.1557423042775203}, "confidence": 0.40845931032813315, "input_tokens": 38, "latency_ms": 30.52607399999374} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.12532071769237518, "conta_segunda_via": 0.12169327586889267, "negociacao_religacao": 0.045649103820323944, "sem_correspondencia": 0.7073369026184082}, "confidence": 0.7073369026184082, "input_tokens": 71, "latency_ms": 16.00365699999884} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"portabilidade": 0.0201288456181243, "suporte_chip_esim": 0.015970814151649356, "conta_contestacao": 0.07225559377846454, "negociacao_religacao": 0.06356495288158459, "recarga_saldo": 0.01705571561483675, "conta_vencimento": 0.026680402334433202, "conta_segunda_via": 0.09064178759690852, "conta_pagamento_confirmacao": 0.36043074096567174, "conta_debito_automatico_digital": 0.0399041499880054, "conta_explicacao": 0.06315618420106628, "internet_problema_conexao": 0.028866771627845254, "sem_correspondencia": 0.2013440412414101}, "confidence": 0.36043074096567174, "input_tokens": 48, "latency_ms": 23.95198299998924} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 179, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11951925905349631, "negociacao_religacao": 0.033020822963832956, "conta_segunda_via": 0.08083025064951738, "sem_correspondencia": 0.7666296673331534}, "confidence": 0.7666296673331534, "input_tokens": 78, "latency_ms": 16.93139099998575} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.07292136699358939, "negociacao_religacao": 0.015225360481960635, "conta_pagamento_confirmacao": 0.24395126604188966, "sem_correspondencia": 0.6679020064825604}, "confidence": 0.6679020064825604, "input_tokens": 57, "latency_ms": 16.49083700002052} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_configuracao": 0.05438739367801446, "fidelidade_resgate": 0.15647504615293842, "conta_vencimento": 0.008468056574759467, "negociacao_religacao": 0.015572063570944449, "conta_segunda_via": 0.09320508468794415, "conta_pagamento_confirmacao": 0.29498411887003034, "conta_debito_automatico_digital": 0.01820965027593434, "recarga_realizar": 0.0029524273039976618, "internet_consumo": 0.01918898630974225, "conta_contestacao": 0.03894100185104703, "conta_explicacao": 0.10909927506046942, "sem_correspondencia": 0.188516895664178}, "confidence": 0.29498411887003034, "input_tokens": 75, "latency_ms": 24.91777600002365} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.18645664815123683, "vas_cancelamento": 0.008695714997693754, "conta_explicacao": 0.06880663248813754, "negociacao_divida": 0.022762668964177342, "conta_segunda_via": 0.044330555388273206, "portabilidade": 0.012810149069002817, "conta_pagamento_confirmacao": 0.20718937851762714, "troca_numero": 0.005618103243555507, "vas_contratacao": 0.011595115851113513, "fidelidade_pontos": 0.023407626602795946, "conta_contestacao": 0.04689529851722854, "reclamacao_atendimento": 0.0744990995100347, "negociacao_religacao": 0.025477651186335562, "conta_vencimento": 0.015673395049208, "roaming_cobranca": 0.007871068915110612, "sem_correspondencia": 0.237910893548469}, "confidence": 0.237910893548469, "input_tokens": 62, "latency_ms": 30.720205000022816} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao", "negociacao_religacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"roaming_duvida": 0.02322794276136245, "vas_consulta": 0.08154742298204566, "conta_segunda_via": 0.04952824041950345, "fidelidade_resgate": 0.031121763868305626, "conta_contestacao": 0.11031461342700402, "suporte_sem_sinal": 0.13475894727172036, "negociacao_religacao": 0.018337517703510556, "cadastro_atualizacao": 0.04632142862198608, "negociacao_divida": 0.017293540503180913, "conta_pagamento_confirmacao": 0.255404498347573, "fidelidade_pontos": 0.07164955032394006, "sem_correspondencia": 0.1604945337698678}, "confidence": 0.255404498347573, "input_tokens": 74, "latency_ms": 26.809810999992578} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_divida": 0.06319831594221216, "conta_pagamento_confirmacao": 0.3743285406080726, "plano_troca": 0.015711231859530442, "negociacao_religacao": 0.01626093013260946, "roaming_pacote": 0.004274305147274069, "conta_segunda_via": 0.1262166407503176, "marketplace_pedido": 0.051733004379257756, "conta_debito_automatico_digital": 0.03222729409757081, "conta_vencimento": 0.017507425360713542, "conta_contestacao": 0.0548390770631616, "conta_explicacao": 0.0990958630634485, "sem_correspondencia": 0.14460737159583142}, "confidence": 0.3743285406080726, "input_tokens": 59, "latency_ms": 24.25185300000976} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.027113863339767463, "conta_segunda_via": 0.055203458408901854, "conta_pagamento_confirmacao": 0.17589520851109447, "sem_correspondencia": 0.7417874697402362}, "confidence": 0.7417874697402362, "input_tokens": 68, "latency_ms": 16.596184999997377} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.15309829739027875, "conta_contestacao": 0.0816137031180222, "conta_debito_automatico_digital": 0.015686575045767308, "negociacao_religacao": 0.01239354700271283, "conta_vencimento": 0.014431611379421673, "conta_explicacao": 0.050840540820760394, "conta_pagamento_confirmacao": 0.3011293655992877, "sem_correspondencia": 0.37080635964374914}, "confidence": 0.37080635964374914, "input_tokens": 57, "latency_ms": 17.859650000019656} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"negociacao_religacao": 0.04572061928218351, "portabilidade": 0.016183103424083474, "conta_contestacao": 0.08435108021652092, "conta_debito_automatico_digital": 0.24097569374276245, "conta_pagamento_confirmacao": 0.1588842180275697, "conta_segunda_via": 0.13368075307919916, "conta_explicacao": 0.06969038736480362, "marketplace_compra": 0.08575824148963197, "seguranca_fraude": 0.028058257183394327, "troca_numero": 0.002733215996226296, "conta_vencimento": 0.0077741327827020555, "sem_correspondencia": 0.1261902974109225}, "confidence": 0.24097569374276245, "input_tokens": 66, "latency_ms": 24.50289299997621} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["roaming_cobranca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 175, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.055737994208216325, "conta_pagamento_confirmacao": 0.11838931550915929, "negociacao_religacao": 0.019487780749069497, "sem_correspondencia": 0.8063849095335549}, "confidence": 0.8063849095335549, "input_tokens": 76, "latency_ms": 16.5679090000026} +{"id": "g0042-negociacao_divida-curto_neutro-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.2721614180767219, "conta_segunda_via": 0.043835624072649536, "negociacao_religacao": 0.06356004483491082, "sem_correspondencia": 0.6204429130157177}, "confidence": 0.6204429130157177, "input_tokens": 35, "latency_ms": 16.31280499998411} +{"id": "g0042-negociacao_divida-curto_neutro-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.08194432274063523, "plano_nova_linha": 0.019345868063575876, "negociacao_divida": 0.1063694862076398, "roaming_pacote": 0.0028653642627001976, "recarga_realizar": 0.004043081709412923, "conta_explicacao": 0.0389132456099784, "fidelidade_pontos": 0.04546340853384728, "suporte_configuracao": 0.021068781270921537, "conta_vencimento": 0.008512484702311007, "troca_numero": 0.002079761553187084, "beneficios_consulta": 0.027903584308631043, "negociacao_religacao": 0.02236592546905978, "conta_debito_automatico_digital": 0.3536218645159317, "marketplace_pedido": 0.0455616481627069, "cadastro_atualizacao": 0.025769434449295418, "sem_correspondencia": 0.19417173844016583}, "confidence": 0.3536218645159317, "input_tokens": 33, "latency_ms": 28.569927999996025} +{"id": "g0042-negociacao_divida-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1113944881513304, "conta_segunda_via": 0.25840830995446673, "conta_explicacao": 0.14937901608183246, "sem_correspondencia": 0.48081818581237035}, "confidence": 0.48081818581237035, "input_tokens": 32, "latency_ms": 16.115926999987096} +{"id": "g0042-negociacao_divida-curto_neutro-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.22005837253987007, "conta_segunda_via": 0.07532313902469527, "negociacao_religacao": 0.05862558020323, "sem_correspondencia": 0.6459929082322047}, "confidence": 0.6459929082322047, "input_tokens": 35, "latency_ms": 15.668575999995937} +{"id": "g0042-negociacao_divida-curto_neutro-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.04424694863734373, "troca_numero": 0.002431459690936007, "desconto_retencao": 0.013902381799616174, "parceiros_ofertas": 0.03881664892449069, "fidelidade_resgate": 0.014609670062414324, "suporte_configuracao": 0.0128963112892167, "plano_nova_linha": 0.004987834417431135, "negociacao_religacao": 0.008824153680016933, "conta_explicacao": 0.048538445748317345, "recarga_nao_creditada": 0.0040766605537851264, "conta_segunda_via": 0.099214574798738, "plano_troca": 0.008439291150691577, "negociacao_divida": 0.5249494240859138, "roaming_duvida": 0.004644059045556108, "conta_pagamento_confirmacao": 0.0468019203263998, "sem_correspondencia": 0.12262021578913253}, "confidence": 0.5249494240859138, "input_tokens": 36, "latency_ms": 29.44809799998893} +{"id": "g0042-negociacao_divida-curto_neutro-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"negociacao_religacao": 0.014053304175797653, "parceiros_ofertas": 0.036052784521102714, "atendimento_humano": 0.08014281551772878, "plano_consulta": 0.3650704193346099, "recarga_saldo": 0.006966354541289946, "roaming_pacote": 0.004297453756023226, "marketplace_pedido": 0.03270655753165254, "conta_segunda_via": 0.13415382321465555, "suporte_configuracao": 0.032771135436660874, "negociacao_divida": 0.018680795357366446, "plano_troca": 0.02451025234195896, "conta_contestacao": 0.037511637951994255, "beneficios_consulta": 0.054108316001323827, "suporte_chip_esim": 0.011415061131604152, "portabilidade": 0.01520802957424043, "sem_correspondencia": 0.13235125961199076}, "confidence": 0.3650704193346099, "input_tokens": 33, "latency_ms": 28.003673000000617} +{"id": "g0042-negociacao_divida-curto_neutro-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"beneficios_consulta": 0.22619939040000972, "internet_pacote_adicional": 0.3742992611310383, "portabilidade": 0.008652520438537639, "negociacao_divida": 0.04183360596793001, "recarga_nao_creditada": 0.004041867364548897, "roaming_cobranca": 0.002107734809601319, "cancelamento_linha": 0.00307442110746148, "vas_consulta": 0.04069715027350406, "conta_vencimento": 0.009893452831582236, "negociacao_religacao": 0.006739841364937436, "plano_troca": 0.013139844982194346, "fidelidade_resgate": 0.022930968745032993, "conta_segunda_via": 0.01711211926677178, "internet_consumo": 0.0752790204039879, "fidelidade_pontos": 0.03776444526378066, "sem_correspondencia": 0.11623435564908124}, "confidence": 0.3742992611310383, "input_tokens": 32, "latency_ms": 28.294962999979134} +{"id": "g0042-negociacao_divida-curto_neutro-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"troca_numero": 0.008567587743790805, "internet_problema_conexao": 0.02396886871656546, "conta_segunda_via": 0.10540167576042654, "negociacao_religacao": 0.024008619427953903, "negociacao_divida": 0.5189660355866377, "suporte_chip_esim": 0.01108349801678111, "marketplace_compra": 0.035571706676332304, "sem_correspondencia": 0.27243200807151224}, "confidence": 0.5189660355866377, "input_tokens": 33, "latency_ms": 17.28028100001211} +{"id": "g0042-negociacao_divida-curto_neutro-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.20270820663956216, "plano_troca": 0.013571514220339509, "roaming_duvida": 0.01161578997507763, "seguranca_perda_roubo": 0.060218037558623524, "negociacao_divida": 0.39000014934455396, "negociacao_religacao": 0.014825505559365399, "cadastro_atualizacao": 0.059519117246453514, "internet_consumo": 0.037241837424368866, "parceiros_ofertas": 0.031647893300932324, "recarga_realizar": 0.0032695844895158405, "cancelamento_linha": 0.007875124617678622, "sem_correspondencia": 0.16750723962352868}, "confidence": 0.39000014934455396, "input_tokens": 31, "latency_ms": 22.577971000004027} +{"id": "g0042-negociacao_divida-curto_neutro-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.10595122211662722, "negociacao_religacao": 0.03687071994200587, "conta_segunda_via": 0.06346351345991465, "sem_correspondencia": 0.7937145444814523}, "confidence": 0.7937145444814523, "input_tokens": 34, "latency_ms": 16.047681999992847} +{"id": "g0042-negociacao_divida-curto_neutro-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"roaming_cobranca": 0.006329262629151344, "desconto_retencao": 0.042569685727357864, "negociacao_religacao": 0.021204635500907898, "negociacao_divida": 0.1877073347568512, "conta_segunda_via": 0.09064312279224396, "portabilidade": 0.016429705545306206, "conta_contestacao": 0.08870222419500351, "bonus_nao_recebido": 0.03320399671792984, "conta_vencimento": 0.02959379181265831, "suporte_sem_sinal": 0.21658705174922943, "fidelidade_pontos": 0.06859811395406723, "sem_correspondencia": 0.1984310746192932}, "confidence": 0.21658705174922943, "input_tokens": 40, "latency_ms": 22.14133999999035} +{"id": "g0042-negociacao_divida-curto_neutro-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.13033333341854936, "fidelidade_pontos": 0.04836777568385886, "roaming_cobranca": 0.005200188575497618, "negociacao_religacao": 0.020029192669140404, "conta_explicacao": 0.054617117759761157, "negociacao_divida": 0.12802173119770247, "conta_segunda_via": 0.03898581466320176, "beneficios_consulta": 0.1286510966380759, "recarga_nao_creditada": 0.006411988715009832, "seguranca_fraude": 0.06358612290275302, "parceiros_ofertas": 0.08031091790458098, "sem_correspondencia": 0.2954847198718687}, "confidence": 0.2954847198718687, "input_tokens": 33, "latency_ms": 21.45901899999103} +{"id": "g0045-negociacao_divida-regionalismo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.02453860167442032, "conta_segunda_via": 0.0314421491851522, "negociacao_divida": 0.6744633040610837, "sem_correspondencia": 0.2695559450793438}, "confidence": 0.6744633040610837, "input_tokens": 62, "latency_ms": 16.05502499998579} +{"id": "g0045-negociacao_divida-regionalismo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"desconto_retencao": 0.042392412272494476, "negociacao_divida": 0.08050208906140399, "suporte_chip_esim": 0.014052523941335895, "plano_troca": 0.021930073457372933, "beneficios_consulta": 0.12490337912017999, "conta_segunda_via": 0.07997798539597661, "recarga_realizar": 0.009925063221089632, "bonus_nao_recebido": 0.038621136818486924, "negociacao_religacao": 0.040799750014383115, "conta_pagamento_confirmacao": 0.2914031280938101, "recarga_saldo": 0.012065975546122343, "sem_correspondencia": 0.24342648305734402}, "confidence": 0.2914031280938101, "input_tokens": 63, "latency_ms": 24.190263000008372} +{"id": "g0045-negociacao_divida-regionalismo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0341073269530039, "negociacao_divida": 0.387969994724244, "conta_segunda_via": 0.031990453124188585, "sem_correspondencia": 0.5459322251985635}, "confidence": 0.5459322251985635, "input_tokens": 58, "latency_ms": 16.511494000013727} +{"id": "g0045-negociacao_divida-regionalismo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.6252527190353518, "negociacao_religacao": 0.049518905211099196, "conta_segunda_via": 0.03191079175538725, "sem_correspondencia": 0.29331758399816166}, "confidence": 0.6252527190353518, "input_tokens": 55, "latency_ms": 16.201676000008547} +{"id": "g0045-negociacao_divida-regionalismo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 136, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.027069631535388775, "recarga_saldo": 0.016045605509751204, "negociacao_divida": 0.07447387905227398, "vas_cancelamento": 0.022551100344053745, "bonus_nao_recebido": 0.039889010900526135, "vas_contratacao": 0.062115515530143155, "suporte_chip_esim": 0.009130778577902135, "conta_pagamento_confirmacao": 0.13506367588780588, "internet_consumo": 0.068878865641597, "conta_segunda_via": 0.061934444072762926, "negociacao_religacao": 0.0342311145906067, "sem_correspondencia": 0.4486163783571884}, "confidence": 0.4486163783571884, "input_tokens": 69, "latency_ms": 24.49245200000405} +{"id": "g0045-negociacao_divida-regionalismo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.05501639638035013, "conta_segunda_via": 0.09607983022630848, "negociacao_divida": 0.21217342420766414, "sem_correspondencia": 0.6367303491856773}, "confidence": 0.6367303491856773, "input_tokens": 60, "latency_ms": 15.880799000001389} +{"id": "g0045-negociacao_divida-regionalismo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.22144091892364806, "vas_cancelamento": 0.013525205199078277, "portabilidade": 0.009969180793370763, "atendimento_humano": 0.1548719012460302, "negociacao_divida": 0.16145304401755578, "marketplace_compra": 0.014432973725739892, "plano_troca": 0.008625096938692579, "suporte_sem_sinal": 0.19385624599892748, "conta_vencimento": 0.01161353423232284, "negociacao_religacao": 0.019901734531264918, "seguranca_fraude": 0.09636992548190731, "sem_correspondencia": 0.09394023891146187}, "confidence": 0.22144091892364806, "input_tokens": 54, "latency_ms": 23.134696999989046} +{"id": "g0045-negociacao_divida-regionalismo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.05332934488824589, "negociacao_religacao": 0.04759535157796621, "negociacao_divida": 0.5692192718951634, "sem_correspondencia": 0.32985603163862454}, "confidence": 0.5692192718951634, "input_tokens": 56, "latency_ms": 16.076544000014792} +{"id": "g0045-negociacao_divida-regionalismo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.25138294755337515, "internet_pacote_adicional": 0.10039144777783995, "roaming_pacote": 0.004670278645749853, "conta_segunda_via": 0.033961869855322575, "conta_debito_automatico_digital": 0.03216543056109322, "cadastro_atualizacao": 0.047626722714925934, "roaming_cobranca": 0.008897805607174071, "suporte_configuracao": 0.022506760485718865, "negociacao_religacao": 0.01646812636514224, "marketplace_pedido": 0.031491700633176835, "internet_consumo": 0.13065256208798978, "roaming_duvida": 0.0138933323647206, "portabilidade": 0.015793331004198014, "conta_pagamento_confirmacao": 0.11670515713446111, "marketplace_compra": 0.03053810454564659, "sem_correspondencia": 0.1428544226634652}, "confidence": 0.25138294755337515, "input_tokens": 53, "latency_ms": 31.895966000007547} +{"id": "g0045-negociacao_divida-regionalismo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.03136560412952863, "negociacao_divida": 0.6368392732585126, "conta_segunda_via": 0.04643934177404566, "sem_correspondencia": 0.2853557808379131}, "confidence": 0.6368392732585126, "input_tokens": 52, "latency_ms": 16.614966999981107} +{"id": "g0045-negociacao_divida-regionalismo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.07171490618146015, "conta_contestacao": 0.07552277117424583, "roaming_cobranca": 0.005449715406663955, "desconto_retencao": 0.012365753468753106, "negociacao_divida": 0.22918781093853602, "fidelidade_resgate": 0.02383295203769554, "vas_cancelamento": 0.0090459946257315, "plano_troca": 0.02197030320740982, "negociacao_religacao": 0.03542550941617183, "internet_consumo": 0.10329099499255384, "conta_segunda_via": 0.04542985450619712, "sem_correspondencia": 0.3667634340445813}, "confidence": 0.3667634340445813, "input_tokens": 63, "latency_ms": 23.74370000001136} +{"id": "g0045-negociacao_divida-regionalismo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.027280660549407157, "negociacao_divida": 0.17626120281414093, "fidelidade_resgate": 0.028475109699928086, "plano_troca": 0.02293913269742677, "recarga_realizar": 0.03395737732915116, "conta_segunda_via": 0.10414606410373795, "beneficios_consulta": 0.12823754644570906, "negociacao_religacao": 0.023682240573184493, "atendimento_humano": 0.09785701407385627, "vas_contratacao": 0.01956816218471648, "conta_contestacao": 0.062202610538919345, "conta_vencimento": 0.015398366491484392, "roaming_duvida": 0.01461682293278592, "seguranca_fraude": 0.03144069411933939, "suporte_configuracao": 0.03121880651428406, "sem_correspondencia": 0.18271818893192848}, "confidence": 0.18271818893192848, "input_tokens": 75, "latency_ms": 31.547568000007686} +{"id": "g0048-negociacao_divida-indireto_multiplo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.06369388079757288, "conta_segunda_via": 0.05261479671070428, "negociacao_religacao": 0.03497154997672308, "sem_correspondencia": 0.8487197725149997}, "confidence": 0.8487197725149997, "input_tokens": 54, "latency_ms": 16.314339999979666} +{"id": "g0048-negociacao_divida-indireto_multiplo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao", "conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"negociacao_divida": 0.027625873607697318, "negociacao_religacao": 0.007135975154668162, "conta_segunda_via": 0.8521622991594608, "sem_correspondencia": 0.11307585207817372}, "confidence": 0.8521622991594608, "input_tokens": 67, "latency_ms": 16.437755000026755} +{"id": "g0048-negociacao_divida-indireto_multiplo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.02359592995363787, "recarga_nao_creditada": 0.01952358061714855, "vas_cancelamento": 0.07436698342709318, "seguranca_fraude": 0.11755992691696017, "suporte_configuracao": 0.09777087281178506, "negociacao_divida": 0.06351936324599251, "conta_segunda_via": 0.08953342931568194, "sem_correspondencia": 0.5141299137117007}, "confidence": 0.5141299137117007, "input_tokens": 50, "latency_ms": 17.281736000001047} +{"id": "g0048-negociacao_divida-indireto_multiplo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_divida", "negociacao_religacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 0.23453022801723586, "parceiros_ofertas": 0.03516806328857016, "vas_contratacao": 0.020790878915684808, "cadastro_atualizacao": 0.05145926458529306, "negociacao_divida": 0.11490064987801742, "conta_segunda_via": 0.020558946064400816, "negociacao_religacao": 0.3934046074010947, "sem_correspondencia": 0.12918736184970323}, "confidence": 0.3934046074010947, "input_tokens": 53, "latency_ms": 17.113176999998814} +{"id": "g0048-negociacao_divida-indireto_multiplo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.11107077299568224, "conta_segunda_via": 0.14152954327671008, "marketplace_compra": 0.08076619992860602, "vas_contratacao": 0.02413037759262093, "recarga_saldo": 0.009807670356509071, "plano_troca": 0.015433559917112236, "fidelidade_pontos": 0.0418789343840959, "internet_consumo": 0.09228479737590108, "cadastro_atualizacao": 0.042858611213555685, "cancelamento_linha": 0.007452210776454716, "suporte_chip_esim": 0.01368642486775931, "conta_contestacao": 0.05369948150716491, "negociacao_religacao": 0.02418799665688914, "internet_pacote_adicional": 0.11161248235182744, "plano_nova_linha": 0.01065285862007509, "sem_correspondencia": 0.21894807817903614}, "confidence": 0.21894807817903614, "input_tokens": 50, "latency_ms": 30.589777000017193} +{"id": "g0048-negociacao_divida-indireto_multiplo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.022909652821513943, "conta_segunda_via": 0.23952957927500293, "negociacao_religacao": 0.016159742024632107, "seguranca_perda_roubo": 0.030623324095903872, "cadastro_atualizacao": 0.09051782796998598, "marketplace_compra": 0.058860029940705674, "negociacao_divida": 0.03320054495014448, "conta_contestacao": 0.058315187643370084, "conta_explicacao": 0.07630702359290967, "fidelidade_pontos": 0.08527229174373273, "troca_numero": 0.004776575759079293, "sem_correspondencia": 0.28352822018301926}, "confidence": 0.28352822018301926, "input_tokens": 66, "latency_ms": 24.059063999999353} +{"id": "g0048-negociacao_divida-indireto_multiplo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.038761087709552194, "beneficios_consulta": 0.10849976059805483, "seguranca_fraude": 0.08594405116143762, "vas_consulta": 0.17849396605553722, "conta_explicacao": 0.04488825162715894, "vas_contratacao": 0.023853358464455847, "marketplace_compra": 0.025201161076808795, "suporte_sem_sinal": 0.12421950256522926, "cancelamento_linha": 0.006444569834666287, "marketplace_pedido": 0.023933169085761243, "recarga_nao_creditada": 0.003510035427416144, "negociacao_religacao": 0.009197482132756995, "reclamacao_atendimento": 0.16923524853067964, "negociacao_divida": 0.018652696618468766, "conta_segunda_via": 0.015145005097199588, "sem_correspondencia": 0.12402065401481667}, "confidence": 0.17849396605553722, "input_tokens": 49, "latency_ms": 31.045588000012003} +{"id": "g0048-negociacao_divida-indireto_multiplo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.09900063930921758, "conta_contestacao": 0.05415428787931282, "conta_segunda_via": 0.03590436517187388, "conta_debito_automatico_digital": 0.02527512218294076, "negociacao_divida": 0.025515988293695422, "vas_consulta": 0.259799736035784, "atendimento_humano": 0.032920217455677164, "recarga_realizar": 0.2036965624079629, "internet_pacote_adicional": 0.0922428132493419, "negociacao_religacao": 0.014060333369563957, "desconto_retencao": 0.01660018337761333, "sem_correspondencia": 0.14082975126701625}, "confidence": 0.259799736035784, "input_tokens": 49, "latency_ms": 23.431835000025103} +{"id": "g0048-negociacao_divida-indireto_multiplo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.042626053253658314, "negociacao_divida": 0.09190750156308525, "conta_segunda_via": 0.039803292750579464, "sem_correspondencia": 0.825663152432677}, "confidence": 0.825663152432677, "input_tokens": 46, "latency_ms": 15.753141000004689} +{"id": "g0048-negociacao_divida-indireto_multiplo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.0455480764001214, "negociacao_divida": 0.01870427228405311, "negociacao_religacao": 0.016694837714689662, "sem_correspondencia": 0.9190528136011358}, "confidence": 0.9190528136011358, "input_tokens": 51, "latency_ms": 15.76897000001054} +{"id": "g0048-negociacao_divida-indireto_multiplo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.18200556866077494, "troca_numero": 0.00691377462106282, "roaming_pacote": 0.008702353541916782, "marketplace_pedido": 0.14696833436575407, "negociacao_religacao": 0.029889473580235713, "conta_segunda_via": 0.06474615609367879, "negociacao_divida": 0.15710763574724035, "sem_correspondencia": 0.4036667033893365}, "confidence": 0.4036667033893365, "input_tokens": 47, "latency_ms": 16.26225699999395} +{"id": "g0048-negociacao_divida-indireto_multiplo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.19285497464501247, "desconto_retencao": 0.10108145533482732, "roaming_cobranca": 0.006438082215970204, "suporte_configuracao": 0.037154835478781144, "fidelidade_resgate": 0.03337905624354187, "internet_problema_conexao": 0.06605166332157011, "negociacao_religacao": 0.01833159141549376, "negociacao_divida": 0.02504085800694197, "conta_segunda_via": 0.0376938440178191, "internet_pacote_adicional": 0.1363986907534033, "conta_debito_automatico_digital": 0.05888446913609125, "sem_correspondencia": 0.2866904794305475}, "confidence": 0.2866904794305475, "input_tokens": 51, "latency_ms": 23.582247999996753} +{"id": "g0050-negociacao_religacao-informal_abreviado-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.004184318757053599, "recarga_realizar": 0.0038659305314133847, "bonus_nao_recebido": 0.006595149250456077, "troca_numero": 0.001532434271575553, "conta_segunda_via": 0.01244046647262393, "vas_cancelamento": 0.002981300501857797, "vas_consulta": 0.2055297071783675, "reclamacao_atendimento": 0.06614695569491985, "negociacao_divida": 0.008061330863085856, "negociacao_religacao": 0.1694542190087073, "plano_troca": 0.004179302187944696, "conta_pagamento_confirmacao": 0.1373990492766608, "cadastro_atualizacao": 0.038762763611894034, "suporte_sem_sinal": 0.12347825021037576, "seguranca_perda_roubo": 0.11573077878402557, "sem_correspondencia": 0.09965804339903832}, "confidence": 0.2055297071783675, "input_tokens": 47, "latency_ms": 30.616949999995313} +{"id": "g0050-negociacao_religacao-informal_abreviado-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.004211565271752924, "bonus_nao_recebido": 0.02741970172781107, "roaming_duvida": 0.006372679176039997, "beneficios_consulta": 0.151126511385939, "conta_debito_automatico_digital": 0.00773758216752498, "internet_pacote_adicional": 0.4037760296835289, "suporte_sem_sinal": 0.10950547661279304, "reclamacao_atendimento": 0.062069964325327326, "conta_pagamento_confirmacao": 0.021290070257732902, "marketplace_pedido": 0.03349968625653221, "negociacao_divida": 0.006111377082855455, "seguranca_perda_roubo": 0.02410436488917904, "vas_contratacao": 0.011499563595767254, "suporte_chip_esim": 0.008379816595343613, "negociacao_religacao": 0.019946540652619065, "sem_correspondencia": 0.10294907031925328}, "confidence": 0.4037760296835289, "input_tokens": 42, "latency_ms": 32.96730100001355} +{"id": "g0050-negociacao_religacao-informal_abreviado-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"cadastro_atualizacao": 0.057153622826594384, "troca_numero": 0.0017915544807900524, "conta_segunda_via": 0.011134036469907784, "recarga_nao_creditada": 0.003398215343779316, "conta_vencimento": 0.004891437735180186, "negociacao_religacao": 0.015205643006803583, "marketplace_pedido": 0.0194909992616671, "negociacao_divida": 0.008267811002300908, "vas_consulta": 0.04966747649014368, "internet_problema_conexao": 0.044673705956414504, "conta_pagamento_confirmacao": 0.3834578596217901, "conta_contestacao": 0.045981197238145394, "suporte_sem_sinal": 0.1378393543611221, "reclamacao_atendimento": 0.0928764764553973, "plano_consulta": 0.027435842479295675, "sem_correspondencia": 0.09673476727066795}, "confidence": 0.3834578596217901, "input_tokens": 46, "latency_ms": 31.466244999990067} +{"id": "g0050-negociacao_religacao-informal_abreviado-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.4729852385809437, "fidelidade_pontos": 0.04067070928578002, "suporte_chip_esim": 0.01274958601844803, "cancelamento_linha": 0.03246865090746914, "parceiros_ofertas": 0.10576891013452848, "suporte_sem_sinal": 0.07768833883414271, "reclamacao_atendimento": 0.04682710246677793, "seguranca_fraude": 0.034200549764070026, "recarga_saldo": 0.005140202310129736, "conta_pagamento_confirmacao": 0.01431367635817608, "internet_pacote_adicional": 0.03798939027315608, "desconto_retencao": 0.007590980771895839, "negociacao_divida": 0.007699484987956885, "vas_cancelamento": 0.004990990910460944, "conta_debito_automatico_digital": 0.004035349518845681, "sem_correspondencia": 0.09488083887721871}, "confidence": 0.4729852385809437, "input_tokens": 41, "latency_ms": 31.568705000012187} +{"id": "g0050-negociacao_religacao-informal_abreviado-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0900957218564728, "negociacao_religacao": 0.25401786158992246, "suporte_sem_sinal": 0.24702555125225745, "sem_correspondencia": 0.40886086530134724}, "confidence": 0.40886086530134724, "input_tokens": 38, "latency_ms": 16.009709000002204} +{"id": "g0050-negociacao_religacao-informal_abreviado-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.2684950893566686, "suporte_sem_sinal": 0.2580485704441209, "conta_pagamento_confirmacao": 0.03079888857972911, "sem_correspondencia": 0.44265745161948145}, "confidence": 0.44265745161948145, "input_tokens": 43, "latency_ms": 15.91725699998392} +{"id": "g0050-negociacao_religacao-informal_abreviado-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.5498639621703457, "negociacao_religacao": 0.018829778783775918, "conta_pagamento_confirmacao": 0.025556500423747137, "sem_correspondencia": 0.40574975862213125}, "confidence": 0.5498639621703457, "input_tokens": 39, "latency_ms": 16.290474999976823} +{"id": "g0050-negociacao_religacao-informal_abreviado-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"troca_numero": 0.0026070034320480927, "seguranca_fraude": 0.06140248565490017, "negociacao_divida": 0.01957392601873463, "negociacao_religacao": 0.37303165853179526, "roaming_pacote": 0.010614689879044126, "suporte_sem_sinal": 0.13023784153225587, "parceiros_ofertas": 0.04964018755629721, "cadastro_atualizacao": 0.02940744397880478, "bonus_nao_recebido": 0.011398258090891558, "fidelidade_resgate": 0.011067919851626258, "reclamacao_atendimento": 0.05548934381399783, "roaming_duvida": 0.01846462588886252, "desconto_retencao": 0.0043584497488728955, "conta_pagamento_confirmacao": 0.09087912317250262, "atendimento_humano": 0.03535430714592638, "sem_correspondencia": 0.09647273570343982}, "confidence": 0.37303165853179526, "input_tokens": 42, "latency_ms": 29.579341000015802} +{"id": "g0050-negociacao_religacao-informal_abreviado-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_sem_sinal": 0.22069794761754377, "suporte_chip_esim": 0.012710612740763006, "conta_pagamento_confirmacao": 0.311427932658342, "parceiros_ofertas": 0.08153332328547996, "conta_contestacao": 0.08613384835920664, "negociacao_divida": 0.019606173768869556, "negociacao_religacao": 0.03282838809595958, "sem_correspondencia": 0.2350617734738355}, "confidence": 0.311427932658342, "input_tokens": 36, "latency_ms": 16.9951889999993} +{"id": "g0050-negociacao_religacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"portabilidade": 0.007905203331883706, "roaming_cobranca": 0.007479783539416105, "reclamacao_atendimento": 0.10029111582913926, "suporte_configuracao": 0.05906113546545512, "desconto_retencao": 0.020780711592095928, "internet_pacote_adicional": 0.4032545897020685, "cancelamento_linha": 0.07517464107700955, "roaming_pacote": 0.004549189243364981, "roaming_duvida": 0.012697611669302599, "vas_cancelamento": 0.01087321956792716, "suporte_sem_sinal": 0.1209544602815885, "troca_numero": 0.002700355743891569, "conta_pagamento_confirmacao": 0.02828347272327667, "plano_troca": 0.0077498247250240675, "negociacao_divida": 0.005983312927709289, "sem_correspondencia": 0.13226137258084697}, "confidence": 0.4032545897020685, "input_tokens": 43, "latency_ms": 30.096852999975} +{"id": "g0050-negociacao_religacao-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"fidelidade_pontos": 0.17971896573369037, "negociacao_divida": 0.01673560958193208, "seguranca_perda_roubo": 0.42696605241870655, "plano_nova_linha": 0.04763026739387529, "suporte_sem_sinal": 0.1064959792490029, "conta_segunda_via": 0.020631724486993266, "roaming_duvida": 0.007906665127153373, "atendimento_humano": 0.038440435482437606, "conta_contestacao": 0.025952073590687498, "conta_pagamento_confirmacao": 0.017377767600037487, "fidelidade_resgate": 0.0182231513567041, "sem_correspondencia": 0.09392130797877947}, "confidence": 0.42696605241870655, "input_tokens": 43, "latency_ms": 23.419977999992625} +{"id": "g0050-negociacao_religacao-informal_abreviado-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.007840084386984563, "negociacao_divida": 0.010832345413955311, "plano_troca": 0.013460173419433796, "conta_vencimento": 0.007557567234758332, "negociacao_religacao": 0.046777994443080714, "bonus_nao_recebido": 0.04756504392920505, "internet_problema_conexao": 0.08128494296194154, "internet_consumo": 0.06436819953563393, "conta_pagamento_confirmacao": 0.035858282594808694, "internet_pacote_adicional": 0.042014264850046903, "recarga_nao_creditada": 0.005257751486627881, "suporte_sem_sinal": 0.18524529451706362, "reclamacao_atendimento": 0.13572523697947403, "recarga_saldo": 0.006609875324073054, "plano_nova_linha": 0.08677499981276925, "sem_correspondencia": 0.22282794311014334}, "confidence": 0.22282794311014334, "input_tokens": 41, "latency_ms": 30.54939900002296} +{"id": "g0051-negociacao_religacao-erros_digitacao-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.018846050211978962, "suporte_sem_sinal": 0.1289031675605154, "conta_contestacao": 0.10239783841368014, "plano_troca": 0.005684968642412639, "negociacao_religacao": 0.38123623158003583, "conta_pagamento_confirmacao": 0.09582381851684006, "negociacao_divida": 0.011508736015672684, "plano_nova_linha": 0.05943971969205429, "portabilidade": 0.008620306989974688, "atendimento_humano": 0.049052757079175904, "marketplace_compra": 0.009933325623938068, "sem_correspondencia": 0.12855307967372134}, "confidence": 0.38123623158003583, "input_tokens": 43, "latency_ms": 22.98644300000774} +{"id": "g0051-negociacao_religacao-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.2573892187537614, "troca_numero": 0.003414838357102575, "negociacao_divida": 0.018117481922784857, "conta_pagamento_confirmacao": 0.0688622075385372, "bonus_nao_recebido": 0.07119455220007721, "plano_consulta": 0.07747407291829758, "recarga_saldo": 0.005859648369097458, "roaming_cobranca": 0.008017038030625256, "conta_explicacao": 0.04811643830365788, "reclamacao_atendimento": 0.21153754089474988, "seguranca_fraude": 0.07093003423597447, "sem_correspondencia": 0.15908692847533423}, "confidence": 0.2573892187537614, "input_tokens": 46, "latency_ms": 23.7183999999786} +{"id": "g0051-negociacao_religacao-erros_digitacao-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_vencimento": 0.007743300234410269, "seguranca_perda_roubo": 0.040825994381556076, "negociacao_religacao": 0.3008066828670669, "cancelamento_linha": 0.041018867568833356, "negociacao_divida": 0.016660266260682528, "parceiros_ofertas": 0.05720463986079231, "plano_consulta": 0.07050585270928215, "conta_pagamento_confirmacao": 0.05645639664932365, "suporte_sem_sinal": 0.2083134879738586, "conta_contestacao": 0.049826191778177265, "vas_contratacao": 0.010800915251334687, "sem_correspondencia": 0.13983740446468218}, "confidence": 0.3008066828670669, "input_tokens": 43, "latency_ms": 23.045574000008173} +{"id": "g0051-negociacao_religacao-erros_digitacao-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.1909534347069318, "suporte_sem_sinal": 0.1436440171671878, "marketplace_compra": 0.0519156946785472, "fidelidade_resgate": 0.020394200315396422, "plano_troca": 0.009766383919732407, "negociacao_divida": 0.010638890753332166, "roaming_cobranca": 0.00670447536441965, "cadastro_atualizacao": 0.028954370525079345, "internet_pacote_adicional": 0.17386369382465658, "vas_cancelamento": 0.010873992912561036, "cancelamento_linha": 0.08982008707590204, "recarga_saldo": 0.004867834449316391, "conta_explicacao": 0.044367276146298734, "roaming_pacote": 0.004994667090491738, "negociacao_religacao": 0.04095348315899281, "sem_correspondencia": 0.16728749791115388}, "confidence": 0.1909534347069318, "input_tokens": 45, "latency_ms": 30.593243999987862} +{"id": "g0051-negociacao_religacao-erros_digitacao-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.027983857631502945, "bonus_nao_recebido": 0.09945122263712312, "suporte_sem_sinal": 0.26691052615915084, "conta_pagamento_confirmacao": 0.1659167874520658, "plano_troca": 0.014764476732512676, "portabilidade": 0.019498544031737865, "negociacao_religacao": 0.09630186218360658, "sem_correspondencia": 0.3091727231723002}, "confidence": 0.3091727231723002, "input_tokens": 42, "latency_ms": 17.494454999990694} +{"id": "g0051-negociacao_religacao-erros_digitacao-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_religacao": 0.05453649439272155, "fidelidade_pontos": 0.026743908870840195, "suporte_chip_esim": 0.010240291064078425, "reclamacao_atendimento": 0.08385998607302109, "marketplace_pedido": 0.0354768776576401, "suporte_sem_sinal": 0.13186573748900646, "parceiros_ofertas": 0.029307459893783798, "conta_pagamento_confirmacao": 0.07537285850189225, "conta_debito_automatico_digital": 0.021161447836023282, "seguranca_perda_roubo": 0.33282127387486005, "cadastro_atualizacao": 0.02790448578988646, "portabilidade": 0.010018684724015174, "conta_vencimento": 0.005117477758571434, "plano_consulta": 0.030257041961994212, "negociacao_divida": 0.00983238668477596, "sem_correspondencia": 0.11548358742688954}, "confidence": 0.33282127387486005, "input_tokens": 43, "latency_ms": 31.414286000000402} +{"id": "g0051-negociacao_religacao-erros_digitacao-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.4126371743024323, "conta_pagamento_confirmacao": 0.1398997557462947, "negociacao_divida": 0.02016234544353834, "parceiros_ofertas": 0.03735117140541912, "atendimento_humano": 0.04434946501558486, "roaming_duvida": 0.0173861043119022, "suporte_sem_sinal": 0.17441026643291188, "sem_correspondencia": 0.15380371734191658}, "confidence": 0.4126371743024323, "input_tokens": 42, "latency_ms": 17.06057300000907} +{"id": "g0051-negociacao_religacao-erros_digitacao-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.1255927380975505, "negociacao_religacao": 0.049696262810155135, "atendimento_humano": 0.10710253541566772, "conta_vencimento": 0.009190810822903154, "recarga_realizar": 0.006149932262138621, "plano_troca": 0.009899212955731868, "negociacao_divida": 0.009326316394549058, "fidelidade_pontos": 0.04963551450139956, "suporte_sem_sinal": 0.3372425131098309, "suporte_configuracao": 0.04393493001364421, "plano_nova_linha": 0.025202920601696426, "sem_correspondencia": 0.2270263130147329}, "confidence": 0.3372425131098309, "input_tokens": 41, "latency_ms": 22.283857999980228} +{"id": "g0051-negociacao_religacao-erros_digitacao-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.05503721170365421, "roaming_cobranca": 0.006055961837138927, "negociacao_religacao": 0.04020265867961942, "plano_consulta": 0.035950664481079204, "recarga_realizar": 0.005891075366024499, "internet_problema_conexao": 0.0758354441390868, "seguranca_perda_roubo": 0.08318528544602723, "conta_pagamento_confirmacao": 0.20410363404653542, "negociacao_divida": 0.013164682332190708, "suporte_sem_sinal": 0.3022058312346309, "portabilidade": 0.013453031908887948, "sem_correspondencia": 0.16491451882512476}, "confidence": 0.3022058312346309, "input_tokens": 43, "latency_ms": 23.46143299999426} +{"id": "g0051-negociacao_religacao-erros_digitacao-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.017066541296249273, "recarga_realizar": 0.0062079506013713506, "conta_pagamento_confirmacao": 0.06573480073803063, "internet_problema_conexao": 0.11581465829247274, "atendimento_humano": 0.08866651704908086, "cancelamento_linha": 0.10008159577481765, "reclamacao_atendimento": 0.08850098005677849, "conta_vencimento": 0.012266008566349362, "portabilidade": 0.012739660580173407, "suporte_sem_sinal": 0.1360594569418077, "negociacao_religacao": 0.06786485458024497, "troca_numero": 0.0024601941759797553, "beneficios_consulta": 0.07329218506996997, "bonus_nao_recebido": 0.04528689182012267, "parceiros_ofertas": 0.01968349800928691, "sem_correspondencia": 0.14827420644726427}, "confidence": 0.14827420644726427, "input_tokens": 43, "latency_ms": 28.17090299998881} +{"id": "g0051-negociacao_religacao-erros_digitacao-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.02868924417424633, "plano_consulta": 0.08429495817563583, "seguranca_perda_roubo": 0.06600607796373431, "recarga_saldo": 0.013360563391882558, "conta_pagamento_confirmacao": 0.10708971847223694, "negociacao_religacao": 0.08316109904130532, "suporte_sem_sinal": 0.29979419094000737, "sem_correspondencia": 0.3176041478409513}, "confidence": 0.3176041478409513, "input_tokens": 41, "latency_ms": 17.615156000005072} +{"id": "g0051-negociacao_religacao-erros_digitacao-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.4137026008938744, "suporte_sem_sinal": 0.19639756978353437, "troca_numero": 0.00233185357610451, "reclamacao_atendimento": 0.05439481801920031, "conta_segunda_via": 0.016573711978902277, "conta_pagamento_confirmacao": 0.03154319849556594, "plano_nova_linha": 0.052427875947251, "beneficios_consulta": 0.07883874207629864, "negociacao_divida": 0.008766086639418353, "plano_troca": 0.006205219215867285, "conta_vencimento": 0.0043340194314459195, "sem_correspondencia": 0.134484303942537}, "confidence": 0.4137026008938744, "input_tokens": 40, "latency_ms": 23.107252000016842} +{"id": "g0053-negociacao_religacao-emocional-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.009034263447066558, "negociacao_religacao": 0.29995535295681186, "internet_pacote_adicional": 0.11019211453350802, "suporte_sem_sinal": 0.11935170139652503, "conta_pagamento_confirmacao": 0.22319032619495166, "negociacao_divida": 0.014373090326649251, "fidelidade_resgate": 0.016057205510242752, "sem_correspondencia": 0.20784594563424488}, "confidence": 0.29995535295681186, "input_tokens": 74, "latency_ms": 18.104907999997977} +{"id": "g0053-negociacao_religacao-emocional-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 145, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.5886374810668403, "conta_pagamento_confirmacao": 0.015295548620931687, "suporte_sem_sinal": 0.2676616951990039, "sem_correspondencia": 0.128405275113224}, "confidence": 0.5886374810668403, "input_tokens": 66, "latency_ms": 16.651752999990777} +{"id": "g0053-negociacao_religacao-emocional-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_cobranca": 0.0008334650180766382, "fidelidade_resgate": 0.002056006804961702, "conta_pagamento_confirmacao": 0.011073596760062133, "conta_debito_automatico_digital": 0.005842745295945445, "plano_troca": 0.003253886704444112, "internet_consumo": 0.009950219639646514, "marketplace_pedido": 0.005350450977659155, "conta_contestacao": 0.011443910172985992, "conta_segunda_via": 0.00799558869377395, "negociacao_religacao": 0.8600159871484861, "negociacao_divida": 0.011103683135793055, "suporte_sem_sinal": 0.0370257794339781, "troca_numero": 0.0005264157654814202, "beneficios_consulta": 0.012196544540771454, "recarga_saldo": 0.0007397270518265753, "sem_correspondencia": 0.020591992856107664}, "confidence": 0.8600159871484861, "input_tokens": 66, "latency_ms": 31.276024000021607} +{"id": "g0053-negociacao_religacao-emocional-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.2353131604531778, "recarga_nao_creditada": 0.004759431479762501, "negociacao_divida": 0.011133301215124417, "atendimento_humano": 0.11855427081685087, "suporte_configuracao": 0.04117719537628177, "roaming_cobranca": 0.0041342365423199, "conta_pagamento_confirmacao": 0.05542235056674234, "negociacao_religacao": 0.05334217096305919, "suporte_sem_sinal": 0.20705580735929183, "vas_contratacao": 0.013742319266855471, "internet_problema_conexao": 0.08061387564367191, "sem_correspondencia": 0.174751880316862}, "confidence": 0.2353131604531778, "input_tokens": 61, "latency_ms": 23.69767100000786} +{"id": "g0053-negociacao_religacao-emocional-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.019151773896810116, "conta_segunda_via": 0.013268245794967909, "plano_nova_linha": 0.0075209469069461195, "seguranca_perda_roubo": 0.0512828917290607, "conta_pagamento_confirmacao": 0.016178008669911686, "desconto_retencao": 0.0031879028361269917, "suporte_sem_sinal": 0.09960899810492917, "negociacao_religacao": 0.7087668995992275, "reclamacao_atendimento": 0.020027191067025163, "marketplace_compra": 0.01054065800316341, "roaming_pacote": 0.002071861474671768, "sem_correspondencia": 0.048394621917159465}, "confidence": 0.7087668995992275, "input_tokens": 59, "latency_ms": 24.510603000010178} +{"id": "g0053-negociacao_religacao-emocional-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.02520801057700411, "conta_debito_automatico_digital": 0.036228450882491374, "negociacao_religacao": 0.11932715445742843, "troca_numero": 0.004728959277733882, "conta_pagamento_confirmacao": 0.030283889832557413, "suporte_sem_sinal": 0.5373031349382899, "negociacao_divida": 0.0703790168499751, "sem_correspondencia": 0.17654138318451978}, "confidence": 0.5373031349382899, "input_tokens": 60, "latency_ms": 17.890041000015344} +{"id": "g0053-negociacao_religacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.3651480540415755, "internet_pacote_adicional": 0.19831929371355836, "negociacao_divida": 0.1102426086044097, "marketplace_compra": 0.02406913326053809, "conta_debito_automatico_digital": 0.0043814585794996344, "vas_consulta": 0.1696328607383203, "conta_pagamento_confirmacao": 0.011865488748357812, "sem_correspondencia": 0.1163411023137406}, "confidence": 0.3651480540415755, "input_tokens": 58, "latency_ms": 18.350773999998182} +{"id": "g0053-negociacao_religacao-emocional-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.40648619760128896, "negociacao_divida": 0.013069412196150942, "conta_debito_automatico_digital": 0.030005236272883005, "vas_cancelamento": 0.005374446698968999, "conta_pagamento_confirmacao": 0.04595652383134667, "plano_consulta": 0.05933516679803725, "negociacao_religacao": 0.045887423419187195, "reclamacao_atendimento": 0.09448545011058858, "fidelidade_resgate": 0.007164967962248529, "recarga_nao_creditada": 0.0027256897671272665, "vas_consulta": 0.12611398541300972, "sem_correspondencia": 0.1633954999291629}, "confidence": 0.40648619760128896, "input_tokens": 58, "latency_ms": 24.685392000009188} +{"id": "g0053-negociacao_religacao-emocional-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_cancelamento": 0.003950818554032562, "conta_contestacao": 0.03920536599658771, "vas_contratacao": 0.007322176101921472, "marketplace_compra": 0.016430750955955968, "suporte_sem_sinal": 0.06438639942909143, "bonus_nao_recebido": 0.004365436391109424, "recarga_realizar": 0.001809585192419913, "negociacao_religacao": 0.7279735414341028, "conta_segunda_via": 0.011850347147728865, "negociacao_divida": 0.017581029363182742, "suporte_chip_esim": 0.0033687756888080935, "conta_pagamento_confirmacao": 0.013942676061067376, "parceiros_ofertas": 0.026318476351642542, "cancelamento_linha": 0.006047943778766585, "marketplace_pedido": 0.011200125647339814, "sem_correspondencia": 0.04424655190624281}, "confidence": 0.7279735414341028, "input_tokens": 54, "latency_ms": 31.04859999999121} +{"id": "g0053-negociacao_religacao-emocional-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 108, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.17781781521302312, "negociacao_divida": 0.0884112982055056, "suporte_sem_sinal": 0.25163374569728486, "fidelidade_pontos": 0.021763769101087, "desconto_retencao": 0.0215343284604932, "conta_pagamento_confirmacao": 0.04496952364073622, "cadastro_atualizacao": 0.05454413484436926, "sem_correspondencia": 0.33932538483750074}, "confidence": 0.33932538483750074, "input_tokens": 54, "latency_ms": 17.7934250000078} +{"id": "g0053-negociacao_religacao-emocional-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 127, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_debito_automatico_digital": 0.020620128845600164, "conta_contestacao": 0.0269568348216486, "suporte_chip_esim": 0.003189072354881474, "negociacao_religacao": 0.6116572827830958, "reclamacao_atendimento": 0.0879127487827032, "fidelidade_pontos": 0.006723720344804901, "troca_numero": 0.001820992275068039, "suporte_sem_sinal": 0.08773704173447218, "parceiros_ofertas": 0.020800913464681776, "conta_pagamento_confirmacao": 0.00782346193446985, "negociacao_divida": 0.009912495840605556, "vas_contratacao": 0.003000311190505918, "portabilidade": 0.0023079398878075095, "seguranca_fraude": 0.04199484879459319, "internet_problema_conexao": 0.026773172415712927, "sem_correspondencia": 0.04076903452934885}, "confidence": 0.6116572827830958, "input_tokens": 62, "latency_ms": 32.10264699998788} +{"id": "g0053-negociacao_religacao-emocional-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.21709545472258152, "recarga_nao_creditada": 0.005180601619282124, "negociacao_divida": 0.0813894067662115, "conta_pagamento_confirmacao": 0.0915135464943903, "suporte_sem_sinal": 0.2110563417728401, "cancelamento_linha": 0.02221603185544611, "negociacao_religacao": 0.19744894377416752, "sem_correspondencia": 0.17409967299508086}, "confidence": 0.21709545472258152, "input_tokens": 60, "latency_ms": 17.443296999999802} +{"id": "g0058-recarga_realizar-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.012489523389669414, "bonus_nao_recebido": 0.09531984956972721, "recarga_saldo": 0.18329518521311175, "suporte_configuracao": 0.057308336981339275, "conta_pagamento_confirmacao": 0.07107108632835318, "recarga_nao_creditada": 0.09600340306749372, "roaming_pacote": 0.013787330674361511, "sem_correspondencia": 0.47072528477594394}, "confidence": 0.47072528477594394, "input_tokens": 32, "latency_ms": 16.493214000007583} +{"id": "g0058-recarga_realizar-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_vencimento": 0.0032434903465482947, "reclamacao_atendimento": 0.024537917060721982, "parceiros_ofertas": 0.07383594427473737, "recarga_nao_creditada": 0.03276892232996643, "recarga_saldo": 0.3727734346673149, "seguranca_fraude": 0.009887429637966353, "desconto_retencao": 0.012481192989953403, "conta_pagamento_confirmacao": 0.02304177331817492, "internet_pacote_adicional": 0.2066997730615159, "roaming_pacote": 0.0016676801013064083, "atendimento_humano": 0.023346421991914355, "conta_debito_automatico_digital": 0.010281204956937086, "conta_explicacao": 0.049481119656910315, "bonus_nao_recebido": 0.020328603227994207, "conta_contestacao": 0.020754685197989807, "sem_correspondencia": 0.11487040718004828}, "confidence": 0.3727734346673149, "input_tokens": 31, "latency_ms": 29.426123000007465} +{"id": "g0058-recarga_realizar-erros_digitacao-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.14088360419833987, "recarga_nao_creditada": 0.024782778494395363, "recarga_realizar": 0.03699525693772221, "sem_correspondencia": 0.7973383603695425}, "confidence": 0.7973383603695425, "input_tokens": 30, "latency_ms": 16.02114400000687} +{"id": "g0058-recarga_realizar-erros_digitacao-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_troca": 0.011497729473976972, "seguranca_fraude": 0.040093842949849336, "conta_contestacao": 0.07212112854065532, "recarga_realizar": 0.06611484298405448, "cadastro_atualizacao": 0.03164987643014157, "vas_contratacao": 0.006493556787949367, "suporte_configuracao": 0.011904669010878544, "fidelidade_resgate": 0.01686988028260397, "marketplace_compra": 0.023515060576864137, "desconto_retencao": 0.01264635382124179, "reclamacao_atendimento": 0.039192028398428155, "recarga_saldo": 0.09958658381307486, "marketplace_pedido": 0.042640671193563386, "conta_segunda_via": 0.018966784727247596, "recarga_nao_creditada": 0.40482276734638417, "sem_correspondencia": 0.10188422366308639}, "confidence": 0.40482276734638417, "input_tokens": 34, "latency_ms": 30.50416499999642} +{"id": "g0058-recarga_realizar-erros_digitacao-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09727008244478905, "internet_pacote_adicional": 0.19327799178771923, "recarga_realizar": 0.0724092524384672, "vas_consulta": 0.21975681973680627, "internet_consumo": 0.05536771391672733, "vas_cancelamento": 0.00431303555709484, "recarga_saldo": 0.051841368894924134, "suporte_chip_esim": 0.016033191808758195, "plano_troca": 0.010765195278879272, "recarga_nao_creditada": 0.01582510453580555, "roaming_duvida": 0.008919003739377152, "sem_correspondencia": 0.25422123986065176}, "confidence": 0.25422123986065176, "input_tokens": 29, "latency_ms": 22.919091000005665} +{"id": "g0058-recarga_realizar-erros_digitacao-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"plano_consulta": 0.1086131215797078, "conta_debito_automatico_digital": 0.030530952542930437, "recarga_realizar": 0.03771829452296178, "conta_vencimento": 0.006936648579552571, "parceiros_ofertas": 0.053973352212607094, "cadastro_atualizacao": 0.026853619918103828, "recarga_saldo": 0.424410147162302, "fidelidade_pontos": 0.044683223642669405, "cancelamento_linha": 0.00502019262092339, "atendimento_humano": 0.04893504257437368, "portabilidade": 0.0069155741475266635, "seguranca_perda_roubo": 0.018880718554080224, "plano_nova_linha": 0.012651870445947755, "internet_problema_conexao": 0.011997458970277137, "recarga_nao_creditada": 0.03871022380525736, "sem_correspondencia": 0.12316955872077885}, "confidence": 0.424410147162302, "input_tokens": 36, "latency_ms": 28.73175400000605} +{"id": "g0058-recarga_realizar-erros_digitacao-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.03159655269830135, "recarga_realizar": 0.1530259108283591, "recarga_saldo": 0.0855270031300448, "sem_correspondencia": 0.7298505333432947}, "confidence": 0.7298505333432947, "input_tokens": 35, "latency_ms": 16.230902000017977} +{"id": "g0058-recarga_realizar-erros_digitacao-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.08126714054082056, "plano_consulta": 0.32131594314742296, "plano_troca": 0.019532615255225306, "recarga_nao_creditada": 0.022469459028315632, "reclamacao_atendimento": 0.10481382872271501, "marketplace_compra": 0.04334703073677178, "recarga_realizar": 0.013244792775850021, "recarga_saldo": 0.021151145851212545, "bonus_nao_recebido": 0.06022816131748393, "troca_numero": 0.005608794726775231, "internet_consumo": 0.043288118996183934, "sem_correspondencia": 0.26373296890122316}, "confidence": 0.32131594314742296, "input_tokens": 31, "latency_ms": 21.909738999994488} +{"id": "g0058-recarga_realizar-erros_digitacao-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_divida": 0.009023341533655863, "plano_troca": 0.004821946910439735, "conta_segunda_via": 0.03541864906227238, "conta_explicacao": 0.02163184254874104, "internet_problema_conexao": 0.013142174883136931, "desconto_retencao": 0.014959038857971823, "internet_pacote_adicional": 0.05983641620218657, "roaming_pacote": 0.001203214882792789, "negociacao_religacao": 0.004216591943729033, "recarga_nao_creditada": 0.6870710876310926, "portabilidade": 0.0028028138918332417, "reclamacao_atendimento": 0.027083459859315373, "conta_debito_automatico_digital": 0.005825760291430479, "recarga_realizar": 0.023833712450041986, "recarga_saldo": 0.025434054188774133, "sem_correspondencia": 0.06369589486258603}, "confidence": 0.6870710876310926, "input_tokens": 33, "latency_ms": 29.748788999995668} +{"id": "g0058-recarga_realizar-erros_digitacao-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.11022307898271115, "parceiros_ofertas": 0.14420972992811856, "conta_segunda_via": 0.01904062211857231, "desconto_retencao": 0.019758172646061455, "bonus_nao_recebido": 0.03036663729346621, "recarga_realizar": 0.1372260473043125, "seguranca_fraude": 0.021896249030005404, "negociacao_religacao": 0.010341639794230346, "beneficios_consulta": 0.13819606820990626, "recarga_nao_creditada": 0.02779729522071222, "recarga_saldo": 0.1591694529223076, "sem_correspondencia": 0.18177500654959597}, "confidence": 0.18177500654959597, "input_tokens": 33, "latency_ms": 22.538281000009874} +{"id": "g0058-recarga_realizar-erros_digitacao-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.11802951334438855, "suporte_chip_esim": 0.09293198654749979, "negociacao_religacao": 0.01733497543137502, "marketplace_pedido": 0.064663164799386, "recarga_realizar": 0.12948627866421847, "recarga_nao_creditada": 0.04075025052391179, "recarga_saldo": 0.2432278561832596, "sem_correspondencia": 0.29357597450596074}, "confidence": 0.29357597450596074, "input_tokens": 33, "latency_ms": 16.6962430000126} +{"id": "g0058-recarga_realizar-erros_digitacao-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_contestacao": 0.07991822212782171, "recarga_nao_creditada": 0.03638053380661707, "portabilidade": 0.017480112937839944, "recarga_saldo": 0.24387319840254632, "parceiros_ofertas": 0.10411693349698435, "troca_numero": 0.04125781434137028, "recarga_realizar": 0.27074236182016065, "sem_correspondencia": 0.2062308230666597}, "confidence": 0.27074236182016065, "input_tokens": 34, "latency_ms": 16.727149000018926} +{"id": "g0059-recarga_realizar-regionalismo-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.24096849919808655, "recarga_nao_creditada": 0.08894430233455154, "recarga_realizar": 0.28738516997374847, "sem_correspondencia": 0.38270202849361346}, "confidence": 0.38270202849361346, "input_tokens": 58, "latency_ms": 16.05776400000991} +{"id": "g0059-recarga_realizar-regionalismo-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0507494340443323, "recarga_realizar": 0.16235042177789435, "plano_nova_linha": 0.03605048482666531, "recarga_nao_creditada": 0.04440831918558833, "fidelidade_resgate": 0.027297684000818345, "suporte_chip_esim": 0.015998907938561954, "roaming_cobranca": 0.006333885001348094, "conta_debito_automatico_digital": 0.029817990123541686, "marketplace_compra": 0.0651205279021147, "recarga_saldo": 0.23542320049429166, "cadastro_atualizacao": 0.04136327796656758, "sem_correspondencia": 0.2850858667382757}, "confidence": 0.2850858667382757, "input_tokens": 44, "latency_ms": 23.46812799999043} +{"id": "g0059-recarga_realizar-regionalismo-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.11436107706779162, "negociacao_religacao": 0.020490821365072676, "recarga_realizar": 0.09123442283779858, "marketplace_pedido": 0.06325760457230804, "parceiros_ofertas": 0.0902200858984232, "internet_pacote_adicional": 0.07386178492346962, "conta_vencimento": 0.011379277285927211, "recarga_saldo": 0.1557272666126744, "plano_nova_linha": 0.05686892917760631, "recarga_nao_creditada": 0.10410550193071853, "suporte_chip_esim": 0.005180633139505192, "sem_correspondencia": 0.21331259518870463}, "confidence": 0.21331259518870463, "input_tokens": 52, "latency_ms": 23.046211000007588} +{"id": "g0059-recarga_realizar-regionalismo-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.13267122258495995, "recarga_nao_creditada": 0.02637930969290178, "recarga_realizar": 0.39722865967910237, "seguranca_perda_roubo": 0.024521155374203456, "roaming_pacote": 0.007351027829017594, "negociacao_religacao": 0.01301038642604048, "internet_pacote_adicional": 0.18028557367729237, "sem_correspondencia": 0.218552664736482}, "confidence": 0.39722865967910237, "input_tokens": 44, "latency_ms": 16.962696000007327} +{"id": "g0059-recarga_realizar-regionalismo-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"internet_problema_conexao": 0.021403829527852473, "fidelidade_pontos": 0.05522958046898593, "roaming_cobranca": 0.002898237323105447, "conta_segunda_via": 0.025999100099745886, "seguranca_perda_roubo": 0.06979098461861402, "atendimento_humano": 0.058292231157959756, "suporte_chip_esim": 0.007325498226858718, "negociacao_religacao": 0.00870112924778418, "troca_numero": 0.0028893355087356307, "recarga_saldo": 0.19448418235701245, "recarga_nao_creditada": 0.26317776346318883, "seguranca_fraude": 0.05950843790825698, "portabilidade": 0.00786437406384455, "marketplace_compra": 0.019787278851010583, "recarga_realizar": 0.0747860105211604, "sem_correspondencia": 0.12786202665588417}, "confidence": 0.26317776346318883, "input_tokens": 48, "latency_ms": 30.060517999999092} +{"id": "g0059-recarga_realizar-regionalismo-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.11456237125675243, "reclamacao_atendimento": 0.021307772280962735, "internet_pacote_adicional": 0.11430531132191502, "recarga_nao_creditada": 0.03843621210648327, "seguranca_fraude": 0.015614389629136088, "fidelidade_pontos": 0.03635921000328365, "negociacao_religacao": 0.00462189415423841, "recarga_realizar": 0.36937544192719163, "plano_troca": 0.006363840384347778, "marketplace_pedido": 0.02668834882193477, "beneficios_consulta": 0.08673904940184696, "parceiros_ofertas": 0.054631327002661614, "conta_segunda_via": 0.01054023405137054, "roaming_cobranca": 0.002124231799831134, "troca_numero": 0.0012604083318521803, "sem_correspondencia": 0.0970699575261918}, "confidence": 0.36937544192719163, "input_tokens": 44, "latency_ms": 29.27388700001643} +{"id": "g0059-recarga_realizar-regionalismo-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"cadastro_atualizacao": 0.05737869567088722, "conta_debito_automatico_digital": 0.023533836522181665, "recarga_nao_creditada": 0.25256366090406296, "bonus_nao_recebido": 0.05738414949600353, "recarga_realizar": 0.10606631868757167, "recarga_saldo": 0.08559480496819868, "fidelidade_resgate": 0.018974351180621657, "beneficios_consulta": 0.16246410069792194, "troca_numero": 0.0021164881063042867, "reclamacao_atendimento": 0.045840655525452835, "roaming_pacote": 0.0025515116843958614, "sem_correspondencia": 0.1855314265563977}, "confidence": 0.25256366090406296, "input_tokens": 44, "latency_ms": 24.0042079999796} +{"id": "g0059-recarga_realizar-regionalismo-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_chip_esim": 0.007152521337902562, "fidelidade_pontos": 0.03769411670122949, "atendimento_humano": 0.049126910150476856, "recarga_nao_creditada": 0.11398451486726677, "recarga_saldo": 0.1525525213775769, "recarga_realizar": 0.2978415012426531, "vas_consulta": 0.231364333954329, "sem_correspondencia": 0.11028358036856535}, "confidence": 0.2978415012426531, "input_tokens": 52, "latency_ms": 16.753795999989052} +{"id": "g0059-recarga_realizar-regionalismo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"beneficios_consulta": 0.18315065715160442, "plano_nova_linha": 0.021164287815483414, "reclamacao_atendimento": 0.0382623801125961, "internet_problema_conexao": 0.0167721517333581, "suporte_chip_esim": 0.012522715696379222, "recarga_saldo": 0.36531360569105675, "marketplace_compra": 0.026376710505780446, "roaming_duvida": 0.007164352423894402, "recarga_nao_creditada": 0.025479189313088166, "internet_consumo": 0.05103650541776274, "roaming_pacote": 0.00479524510649474, "vas_cancelamento": 0.002531689004915549, "recarga_realizar": 0.11665233739316881, "troca_numero": 0.001385102924536216, "negociacao_religacao": 0.005076308958688878, "sem_correspondencia": 0.12231676075119204}, "confidence": 0.36531360569105675, "input_tokens": 45, "latency_ms": 29.599842999999737} +{"id": "g0059-recarga_realizar-regionalismo-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.18933920632801654, "recarga_nao_creditada": 0.04884928110558272, "recarga_realizar": 0.1528512394161941, "sem_correspondencia": 0.6089602731502066}, "confidence": 0.6089602731502066, "input_tokens": 43, "latency_ms": 15.838545000008253} +{"id": "g0059-recarga_realizar-regionalismo-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.029071424102277636, "conta_segunda_via": 0.05502081279639003, "recarga_realizar": 0.42500141183845436, "negociacao_divida": 0.017407154631973887, "reclamacao_atendimento": 0.05430742715614396, "marketplace_compra": 0.043830685235875314, "recarga_saldo": 0.15387472481676429, "sem_correspondencia": 0.22148635942212053}, "confidence": 0.42500141183845436, "input_tokens": 45, "latency_ms": 16.822754000003215} +{"id": "g0059-recarga_realizar-regionalismo-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"plano_nova_linha": 0.06276198453172302, "recarga_realizar": 0.14760108237117125, "portabilidade": 0.018231272629531947, "fidelidade_resgate": 0.030537903195105853, "internet_problema_conexao": 0.04607810807944049, "recarga_saldo": 0.43750056461430875, "recarga_nao_creditada": 0.028294894738886897, "sem_correspondencia": 0.22899418983983177}, "confidence": 0.43750056461430875, "input_tokens": 42, "latency_ms": 17.035670000012715} +{"id": "g0060-recarga_realizar-emocional-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.026460876109236302, "conta_explicacao": 0.023496835909620258, "internet_consumo": 0.026034684281968437, "marketplace_compra": 0.012582342796320974, "beneficios_consulta": 0.06989911045634271, "seguranca_fraude": 0.058173495002950416, "desconto_retencao": 0.00959389542652616, "recarga_nao_creditada": 0.07325042623897547, "suporte_chip_esim": 0.004024058957988968, "recarga_realizar": 0.5452670931687795, "reclamacao_atendimento": 0.07219837447939273, "sem_correspondencia": 0.07901880717189799}, "confidence": 0.5452670931687795, "input_tokens": 48, "latency_ms": 23.691452999997864} +{"id": "g0060-recarga_realizar-emocional-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 0.03543780371134195, "recarga_saldo": 0.02187910862012311, "roaming_pacote": 0.0015408267498085244, "reclamacao_atendimento": 0.06473428010186946, "internet_consumo": 0.011033106593993364, "negociacao_divida": 0.006051183677505331, "parceiros_ofertas": 0.043529886747299476, "seguranca_perda_roubo": 0.006097541189973995, "recarga_realizar": 0.3979706167711445, "conta_explicacao": 0.00954268686362278, "recarga_nao_creditada": 0.32304438944870556, "sem_correspondencia": 0.07913856952461198}, "confidence": 0.3979706167711445, "input_tokens": 43, "latency_ms": 23.280645999989247} +{"id": "g0060-recarga_realizar-emocional-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.060474035243606686, "recarga_realizar": 0.2783327141543764, "conta_debito_automatico_digital": 0.015087588900992491, "recarga_nao_creditada": 0.0947116701124935, "negociacao_religacao": 0.01863198194604342, "recarga_saldo": 0.0653587961386721, "fidelidade_pontos": 0.033360634465151945, "sem_correspondencia": 0.4340425790386635}, "confidence": 0.4340425790386635, "input_tokens": 48, "latency_ms": 17.51644300000521} +{"id": "g0060-recarga_realizar-emocional-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.06926952178269784, "bonus_nao_recebido": 0.05992114063959386, "marketplace_compra": 0.011060878436153838, "suporte_chip_esim": 0.0026658207165849873, "recarga_nao_creditada": 0.11048692266747984, "recarga_saldo": 0.01660700485139634, "fidelidade_resgate": 0.013048168037852985, "internet_consumo": 0.011442473884422684, "recarga_realizar": 0.5931989444242048, "conta_debito_automatico_digital": 0.004577516961733623, "vas_contratacao": 0.004001920505392394, "sem_correspondencia": 0.10371968709248679}, "confidence": 0.5931989444242048, "input_tokens": 41, "latency_ms": 23.860519000010072} +{"id": "g0060-recarga_realizar-emocional-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"roaming_duvida": 0.007160697001471483, "recarga_saldo": 0.009762710713228958, "recarga_nao_creditada": 0.6058146842856769, "troca_numero": 0.0006095642345373537, "recarga_realizar": 0.15106647930603506, "plano_nova_linha": 0.009821837588442897, "suporte_sem_sinal": 0.06870011859737353, "sem_correspondencia": 0.14706390827323385}, "confidence": 0.6058146842856769, "input_tokens": 46, "latency_ms": 16.70067599999925} +{"id": "g0060-recarga_realizar-emocional-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.05576128677422975, "plano_nova_linha": 0.05243117539468499, "recarga_realizar": 0.07703538697081108, "marketplace_pedido": 0.07151411952398272, "recarga_nao_creditada": 0.21101979125217382, "internet_consumo": 0.03966737018274627, "recarga_saldo": 0.02343759970971943, "sem_correspondencia": 0.46913327019165196}, "confidence": 0.46913327019165196, "input_tokens": 49, "latency_ms": 16.61412100000348} +{"id": "g0060-recarga_realizar-emocional-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 0.01958013875605474, "vas_consulta": 0.0975857596025534, "suporte_configuracao": 0.03822823596080655, "recarga_nao_creditada": 0.04467518234311053, "roaming_pacote": 0.003755691443776286, "recarga_realizar": 0.33980393251495467, "suporte_chip_esim": 0.011469085647402864, "negociacao_religacao": 0.007882000841749828, "conta_debito_automatico_digital": 0.011179321393466921, "recarga_saldo": 0.09177706347882253, "marketplace_pedido": 0.05991286011453317, "sem_correspondencia": 0.2741507279027685}, "confidence": 0.33980393251495467, "input_tokens": 48, "latency_ms": 23.63264699999945} +{"id": "g0060-recarga_realizar-emocional-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.20353561620830035, "recarga_saldo": 0.010192290870293705, "recarga_nao_creditada": 0.5826656216916949, "sem_correspondencia": 0.20360647122971112}, "confidence": 0.5826656216916949, "input_tokens": 44, "latency_ms": 15.82519699999807} +{"id": "g0060-recarga_realizar-emocional-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.25416994438084234, "cancelamento_linha": 0.015355457759140188, "plano_consulta": 0.10557652407405861, "roaming_cobranca": 0.00778992903693949, "recarga_saldo": 0.04788491194539817, "vas_contratacao": 0.01909586067953145, "reclamacao_atendimento": 0.12156395033251241, "sem_correspondencia": 0.42856342179157736}, "confidence": 0.42856342179157736, "input_tokens": 44, "latency_ms": 16.19677700000466} +{"id": "g0060-recarga_realizar-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"internet_problema_conexao": 0.10680040599318666, "vas_consulta": 0.0765557227272457, "conta_explicacao": 0.018484276157327967, "recarga_nao_creditada": 0.2707207878259678, "seguranca_perda_roubo": 0.04450164748307511, "cadastro_atualizacao": 0.023633744520854823, "negociacao_religacao": 0.006068064806606041, "cancelamento_linha": 0.003582550156129314, "negociacao_divida": 0.005665338140476417, "recarga_saldo": 0.13297909913963, "roaming_duvida": 0.008420761925632975, "internet_consumo": 0.06078516573355242, "marketplace_compra": 0.024562219036023597, "portabilidade": 0.005441178128102605, "atendimento_humano": 0.05039578269064971, "sem_correspondencia": 0.16140325553553886}, "confidence": 0.2707207878259678, "input_tokens": 49, "latency_ms": 29.817504999982702} +{"id": "g0060-recarga_realizar-emocional-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_saldo": 0.007977231650844817, "recarga_realizar": 0.07816979529299144, "recarga_nao_creditada": 0.7231172545467218, "sem_correspondencia": 0.1907357185094419}, "confidence": 0.7231172545467218, "input_tokens": 44, "latency_ms": 16.632571000002372} +{"id": "g0060-recarga_realizar-emocional-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.029551581704212754, "conta_segunda_via": 0.0267426940828498, "beneficios_consulta": 0.15328215662189812, "roaming_duvida": 0.018658081799409757, "recarga_realizar": 0.3269007631855384, "reclamacao_atendimento": 0.17755501666787146, "recarga_nao_creditada": 0.014767349343959868, "sem_correspondencia": 0.25254235659425983}, "confidence": 0.3269007631855384, "input_tokens": 47, "latency_ms": 17.073686000003363} +{"id": "g0063-recarga_saldo-curto_neutro-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.044029811496583846, "internet_consumo": 0.15781315529163398, "suporte_chip_esim": 0.011783792165384568, "internet_pacote_adicional": 0.08555314347261081, "recarga_saldo": 0.04570492919039731, "recarga_nao_creditada": 0.0645957935809911, "fidelidade_pontos": 0.1424740793869035, "sem_correspondencia": 0.44804529541549487}, "confidence": 0.44804529541549487, "input_tokens": 33, "latency_ms": 16.812869000006003} +{"id": "g0063-recarga_saldo-curto_neutro-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.23436180346437607, "internet_problema_conexao": 0.01873384276946425, "conta_pagamento_confirmacao": 0.19032168866944088, "roaming_pacote": 0.007887164329135266, "recarga_realizar": 0.011553571850011535, "bonus_nao_recebido": 0.037564606419060724, "recarga_nao_creditada": 0.04141607612206978, "sem_correspondencia": 0.45816124637644146}, "confidence": 0.45816124637644146, "input_tokens": 34, "latency_ms": 16.910190000004377} +{"id": "g0063-recarga_saldo-curto_neutro-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0183568569844695, "internet_consumo": 0.16163071403079, "recarga_realizar": 0.05006414186567861, "sem_correspondencia": 0.7699482871190619}, "confidence": 0.7699482871190619, "input_tokens": 33, "latency_ms": 17.733851000002687} +{"id": "g0063-recarga_saldo-curto_neutro-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.23285504605506605, "roaming_pacote": 0.00763426001625629, "suporte_sem_sinal": 0.0978792893713969, "recarga_nao_creditada": 0.1007151514590351, "recarga_realizar": 0.02097060532103525, "beneficios_consulta": 0.2137799818915331, "internet_consumo": 0.04965583913279258, "sem_correspondencia": 0.2765098267528847}, "confidence": 0.2765098267528847, "input_tokens": 32, "latency_ms": 17.8925310000011} +{"id": "g0063-recarga_saldo-curto_neutro-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.09190747664347813, "seguranca_fraude": 0.07688364945447548, "recarga_saldo": 0.18545369354840738, "roaming_duvida": 0.010539483955105225, "internet_consumo": 0.02327530961003336, "vas_consulta": 0.11587694751769245, "recarga_nao_creditada": 0.009492248998211255, "recarga_realizar": 0.010551370424837218, "fidelidade_resgate": 0.025097542765982344, "seguranca_perda_roubo": 0.10273382563974758, "fidelidade_pontos": 0.11282491410761349, "sem_correspondencia": 0.2353635373344161}, "confidence": 0.2353635373344161, "input_tokens": 31, "latency_ms": 21.70530000000781} +{"id": "g0063-recarga_saldo-curto_neutro-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_contestacao": 0.15585123610872534, "roaming_pacote": 0.011177805551279627, "recarga_realizar": 0.019568950693296498, "internet_consumo": 0.062424365624524455, "desconto_retencao": 0.030922222995641596, "roaming_duvida": 0.021623779727477005, "marketplace_compra": 0.059044666972976625, "recarga_saldo": 0.37286252654027335, "cancelamento_linha": 0.003351243721704878, "plano_nova_linha": 0.013804775812998292, "recarga_nao_creditada": 0.01941366011334597, "sem_correspondencia": 0.22995476613775637}, "confidence": 0.37286252654027335, "input_tokens": 34, "latency_ms": 21.413181000013992} +{"id": "g0063-recarga_saldo-curto_neutro-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.025126408046174407, "internet_consumo": 0.05251973729668873, "recarga_saldo": 0.026121984472363493, "sem_correspondencia": 0.8962318701847733}, "confidence": 0.8962318701847733, "input_tokens": 38, "latency_ms": 16.37435500001061} +{"id": "g0063-recarga_saldo-curto_neutro-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.08759829189856017, "recarga_saldo": 0.06312459554407794, "seguranca_fraude": 0.12611394815243535, "recarga_realizar": 0.01720124068927741, "internet_consumo": 0.06365561331152363, "suporte_chip_esim": 0.00853124053980014, "recarga_nao_creditada": 0.30512448406476844, "sem_correspondencia": 0.3286505857995569}, "confidence": 0.3286505857995569, "input_tokens": 33, "latency_ms": 16.56820699997752} +{"id": "g0063-recarga_saldo-curto_neutro-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.029712216726255607, "internet_consumo": 0.06145902693974005, "recarga_saldo": 0.5206451110902305, "sem_correspondencia": 0.3881836452437739}, "confidence": 0.5206451110902305, "input_tokens": 33, "latency_ms": 15.783400000003667} +{"id": "g0063-recarga_saldo-curto_neutro-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.03726873768382698, "recarga_nao_creditada": 0.07097720812306874, "cancelamento_linha": 0.006080898675584148, "negociacao_religacao": 0.010160074157674587, "recarga_saldo": 0.09650059398470834, "internet_pacote_adicional": 0.10244861575168111, "troca_numero": 0.002431715740096164, "seguranca_perda_roubo": 0.030008359527808018, "conta_debito_automatico_digital": 0.015263748668159296, "conta_contestacao": 0.07892094977846247, "roaming_duvida": 0.012143369272130947, "conta_explicacao": 0.06812880657277715, "internet_consumo": 0.15070680663385794, "marketplace_compra": 0.040061420069381806, "recarga_realizar": 0.019154031916334864, "sem_correspondencia": 0.25974466344444747}, "confidence": 0.25974466344444747, "input_tokens": 35, "latency_ms": 27.824065999993763} +{"id": "g0063-recarga_saldo-curto_neutro-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.14069062965690357, "suporte_sem_sinal": 0.10692779708047158, "recarga_realizar": 0.017759882519253464, "conta_pagamento_confirmacao": 0.16530895553205105, "portabilidade": 0.016511005112122383, "parceiros_ofertas": 0.07303028781870205, "internet_consumo": 0.027154331967486785, "recarga_nao_creditada": 0.018610401624449973, "beneficios_consulta": 0.14815780961886652, "suporte_configuracao": 0.02565117371316142, "reclamacao_atendimento": 0.04456071240211451, "sem_correspondencia": 0.2156370129544167}, "confidence": 0.2156370129544167, "input_tokens": 34, "latency_ms": 22.336577000004354} +{"id": "g0063-recarga_saldo-curto_neutro-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_divida": 0.023076025860452196, "conta_segunda_via": 0.04173016192145011, "plano_troca": 0.011158554858922826, "conta_contestacao": 0.05254149085218211, "plano_consulta": 0.1627636558299377, "internet_consumo": 0.016947744481291542, "recarga_realizar": 0.008774675463598567, "plano_nova_linha": 0.033617023511670854, "roaming_pacote": 0.0027239832669281668, "recarga_saldo": 0.39929434815142395, "recarga_nao_creditada": 0.008389255065149008, "sem_correspondencia": 0.23898308073699298}, "confidence": 0.39929434815142395, "input_tokens": 35, "latency_ms": 21.89840099998719} +{"id": "g0064-recarga_saldo-informal_abreviado-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.14136953307236486, "recarga_realizar": 0.010953696400832, "internet_consumo": 0.038488041002731364, "sem_correspondencia": 0.8091887295240717}, "confidence": 0.8091887295240717, "input_tokens": 31, "latency_ms": 16.54457899999784} +{"id": "g0064-recarga_saldo-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0914903094912374, "fidelidade_resgate": 0.06198838460122636, "plano_nova_linha": 0.04899034811783953, "recarga_realizar": 0.0210344093222331, "internet_consumo": 0.13044976629252616, "cadastro_atualizacao": 0.0756775108341449, "troca_numero": 0.006460956952344608, "sem_correspondencia": 0.5639083143884479}, "confidence": 0.5639083143884479, "input_tokens": 38, "latency_ms": 17.18428099999869} +{"id": "g0064-recarga_saldo-informal_abreviado-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.05381080165772215, "marketplace_compra": 0.03782862073459823, "seguranca_perda_roubo": 0.046849020087247825, "atendimento_humano": 0.09185384265251742, "beneficios_consulta": 0.16663999948635697, "cadastro_atualizacao": 0.0634501207440167, "desconto_retencao": 0.01768448213684083, "roaming_pacote": 0.003922308351410413, "recarga_saldo": 0.09246382913997674, "vas_contratacao": 0.007989483930111773, "recarga_realizar": 0.006432935165797929, "conta_explicacao": 0.04945508790829268, "internet_consumo": 0.033550832608067425, "recarga_nao_creditada": 0.011814300968205375, "suporte_chip_esim": 0.016387954445861025, "sem_correspondencia": 0.2998663799829765}, "confidence": 0.2998663799829765, "input_tokens": 40, "latency_ms": 29.43069500000206} +{"id": "g0064-recarga_saldo-informal_abreviado-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.06722502638931709, "roaming_cobranca": 0.004216929575351932, "recarga_saldo": 0.2898478308501149, "internet_consumo": 0.04483194056559897, "fidelidade_resgate": 0.026103896044932497, "conta_pagamento_confirmacao": 0.10522255659161445, "plano_troca": 0.0151508437031934, "troca_numero": 0.004834272131743778, "marketplace_compra": 0.02862175465067294, "recarga_realizar": 0.00909913175936631, "recarga_nao_creditada": 0.005377859059993043, "sem_correspondencia": 0.3994679586781007}, "confidence": 0.3994679586781007, "input_tokens": 32, "latency_ms": 22.242265999977917} +{"id": "g0064-recarga_saldo-informal_abreviado-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.33543160237541986, "internet_consumo": 0.042696527729146734, "recarga_nao_creditada": 0.004106845201835816, "internet_pacote_adicional": 0.046826142370730676, "conta_explicacao": 0.026809951034558938, "negociacao_religacao": 0.12926791484933708, "conta_vencimento": 0.004304134245852589, "conta_segunda_via": 0.015524923653220323, "desconto_retencao": 0.006394200431610873, "plano_consulta": 0.06755059147962038, "vas_consulta": 0.11304602664083077, "suporte_configuracao": 0.018648890600398996, "suporte_chip_esim": 0.0037820182845316012, "marketplace_pedido": 0.024832874299458265, "recarga_realizar": 0.012536434337032538, "sem_correspondencia": 0.14824092246641454}, "confidence": 0.33543160237541986, "input_tokens": 37, "latency_ms": 29.948407999995652} +{"id": "g0064-recarga_saldo-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.020366635518771745, "internet_consumo": 0.08142323185330393, "recarga_nao_creditada": 0.019133836468023326, "sem_correspondencia": 0.879076296159901}, "confidence": 0.879076296159901, "input_tokens": 32, "latency_ms": 17.00925299999767} +{"id": "g0064-recarga_saldo-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.011820071393372591, "conta_segunda_via": 0.028794001828125682, "conta_debito_automatico_digital": 0.010540430448772987, "recarga_realizar": 0.012162701243761976, "cancelamento_linha": 0.0063004377386073175, "vas_consulta": 0.17150253081438485, "internet_pacote_adicional": 0.12252350168655185, "bonus_nao_recebido": 0.03476543356864541, "internet_consumo": 0.11514963225715277, "plano_consulta": 0.1284615101224671, "recarga_nao_creditada": 0.05469715975415496, "sem_correspondencia": 0.3032825891440025}, "confidence": 0.3032825891440025, "input_tokens": 35, "latency_ms": 22.750435000006064} +{"id": "g0064-recarga_saldo-informal_abreviado-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.03758673627770914, "recarga_nao_creditada": 0.025565616006707842, "recarga_realizar": 0.010030348479287781, "cadastro_atualizacao": 0.07543333389755182, "conta_contestacao": 0.14739219394783085, "negociacao_religacao": 0.006751141770649801, "conta_vencimento": 0.005937789851368761, "atendimento_humano": 0.13374046573415374, "recarga_saldo": 0.28725501018799693, "portabilidade": 0.007552884754392341, "vas_contratacao": 0.005423207136234237, "internet_consumo": 0.021402580010765702, "plano_nova_linha": 0.02860481391026857, "parceiros_ofertas": 0.03678062073461215, "roaming_pacote": 0.0026754826888236607, "sem_correspondencia": 0.16786777461164668}, "confidence": 0.28725501018799693, "input_tokens": 39, "latency_ms": 27.951508999990438} +{"id": "g0064-recarga_saldo-informal_abreviado-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.013415214762330693, "recarga_saldo": 0.5705400375896298, "internet_consumo": 0.03648263005360676, "sem_correspondencia": 0.37956211759443276}, "confidence": 0.5705400375896298, "input_tokens": 35, "latency_ms": 16.024093999988054} +{"id": "g0064-recarga_saldo-informal_abreviado-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.04476237228272563, "recarga_saldo": 0.12756709558436918, "recarga_realizar": 0.007767767060391459, "sem_correspondencia": 0.8199027650725137}, "confidence": 0.8199027650725137, "input_tokens": 34, "latency_ms": 17.260347000018328} +{"id": "g0064-recarga_saldo-informal_abreviado-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.012527759215243343, "recarga_saldo": 0.6819180176479341, "roaming_cobranca": 0.00270796564661914, "suporte_chip_esim": 0.004812443997546582, "recarga_nao_creditada": 0.00825627770189088, "parceiros_ofertas": 0.06477273751754097, "internet_consumo": 0.02973396186308783, "sem_correspondencia": 0.19527083641013718}, "confidence": 0.6819180176479341, "input_tokens": 31, "latency_ms": 16.995567999998684} +{"id": "g0064-recarga_saldo-informal_abreviado-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.1080244708099155, "beneficios_consulta": 0.13614875116240815, "roaming_pacote": 0.004063503362415834, "marketplace_pedido": 0.040112808458822244, "recarga_saldo": 0.0994728508390659, "recarga_nao_creditada": 0.1269598308772589, "plano_nova_linha": 0.031374540267627336, "internet_consumo": 0.03838817785975014, "portabilidade": 0.021307172313259466, "fidelidade_pontos": 0.09023840005576164, "roaming_cobranca": 0.00515497617001173, "recarga_realizar": 0.011098861725345799, "marketplace_compra": 0.024293055825754226, "negociacao_divida": 0.01297071020948899, "atendimento_humano": 0.050134826591615084, "sem_correspondencia": 0.20025706347149907}, "confidence": 0.20025706347149907, "input_tokens": 38, "latency_ms": 27.202550999987807} +{"id": "g0069-recarga_saldo-indireto_multiplo-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 184, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"roaming_duvida": 0.011412883156141484, "seguranca_perda_roubo": 0.0041769333105963966, "internet_consumo": 0.16844701735592071, "conta_pagamento_confirmacao": 0.04495378202767338, "vas_contratacao": 0.01029138171991076, "cancelamento_linha": 0.002436238336495611, "recarga_nao_creditada": 0.05267121633017209, "conta_segunda_via": 0.008010233737509262, "recarga_realizar": 0.012809095880372271, "conta_debito_automatico_digital": 0.006267759937294275, "suporte_sem_sinal": 0.16479197113813465, "roaming_pacote": 0.00944832244990706, "vas_consulta": 0.3326307528975778, "reclamacao_atendimento": 0.034896910125581715, "recarga_saldo": 0.013271829088643512, "sem_correspondencia": 0.12348367250806899}, "confidence": 0.3326307528975778, "input_tokens": 77, "latency_ms": 33.52752300000361} +{"id": "g0069-recarga_saldo-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 96, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.06165175301359317, "recarga_nao_creditada": 0.04165497410475518, "marketplace_pedido": 0.0865488350848124, "conta_pagamento_confirmacao": 0.13241643860445246, "vas_cancelamento": 0.004913669505129814, "desconto_retencao": 0.017796404338502887, "plano_troca": 0.008621045203653354, "cadastro_atualizacao": 0.06070368517697111, "bonus_nao_recebido": 0.0186820418922509, "marketplace_compra": 0.05515376211078826, "recarga_saldo": 0.21530160682559893, "conta_vencimento": 0.01354048797792325, "roaming_duvida": 0.012353152175287858, "conta_segunda_via": 0.011385724003307831, "internet_pacote_adicional": 0.09226563626965896, "sem_correspondencia": 0.16701078371331365}, "confidence": 0.21530160682559893, "input_tokens": 49, "latency_ms": 31.574871000003668} +{"id": "g0069-recarga_saldo-indireto_multiplo-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"troca_numero": 0.0024521164778777693, "internet_consumo": 0.06721864690794532, "recarga_nao_creditada": 0.006217275326827729, "vas_contratacao": 0.01898853867492481, "reclamacao_atendimento": 0.035747222868704964, "cancelamento_linha": 0.003302184423820558, "conta_debito_automatico_digital": 0.006033964034422964, "recarga_realizar": 0.008964812449848744, "vas_consulta": 0.28939447022523335, "plano_consulta": 0.10465089309700498, "cadastro_atualizacao": 0.02798538675893386, "portabilidade": 0.010188846924817911, "recarga_saldo": 0.21306440392929615, "negociacao_religacao": 0.007706892268411012, "conta_segunda_via": 0.01028682764833292, "sem_correspondencia": 0.1877975179835969}, "confidence": 0.28939447022523335, "input_tokens": 60, "latency_ms": 31.814789000009114} +{"id": "g0069-recarga_saldo-indireto_multiplo-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0937918862906109, "recarga_realizar": 0.02163767980749086, "recarga_saldo": 0.08610095748583826, "sem_correspondencia": 0.79846947641606}, "confidence": 0.79846947641606, "input_tokens": 50, "latency_ms": 16.51219199999332} +{"id": "g0069-recarga_saldo-indireto_multiplo-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 142, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.02550321272855557, "roaming_pacote": 0.004678610738433585, "internet_consumo": 0.03578611483305384, "reclamacao_atendimento": 0.10370177833569298, "conta_contestacao": 0.05955725569030599, "plano_troca": 0.014281890434856845, "recarga_nao_creditada": 0.012377031216642062, "conta_debito_automatico_digital": 0.012806490135229137, "recarga_saldo": 0.30271938612341537, "fidelidade_resgate": 0.06297700887346831, "negociacao_religacao": 0.010819965102635129, "sem_correspondencia": 0.35479125578771115}, "confidence": 0.35479125578771115, "input_tokens": 64, "latency_ms": 23.660307000000103} +{"id": "g0069-recarga_saldo-indireto_multiplo-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.02658426910178377, "recarga_saldo": 0.03131402086358634, "internet_consumo": 0.07574111646457295, "sem_correspondencia": 0.8663605935700569}, "confidence": 0.8663605935700569, "input_tokens": 64, "latency_ms": 15.82215400000564} +{"id": "g0069-recarga_saldo-indireto_multiplo-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.008516096579391366, "plano_troca": 0.008141336097602444, "roaming_duvida": 0.010973051279796472, "fidelidade_resgate": 0.0117019369289204, "bonus_nao_recebido": 0.0038288461822107473, "cadastro_atualizacao": 0.04247504507345766, "internet_consumo": 0.04832467103641561, "negociacao_divida": 0.005190704525838294, "recarga_saldo": 0.7225453912487926, "conta_vencimento": 0.004063362288805116, "roaming_pacote": 0.004651720207838855, "marketplace_compra": 0.012748034774833642, "recarga_nao_creditada": 0.0048725111807086255, "recarga_realizar": 0.014251226675415628, "parceiros_ofertas": 0.020158941090470863, "sem_correspondencia": 0.0775571248295017}, "confidence": 0.7225453912487926, "input_tokens": 48, "latency_ms": 29.23347999998782} +{"id": "g0069-recarga_saldo-indireto_multiplo-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.0486455084843508, "recarga_realizar": 0.004524381918721762, "internet_consumo": 0.012315633944747415, "vas_cancelamento": 0.7820936592560666, "recarga_nao_creditada": 0.002736476070044449, "recarga_saldo": 0.05952635895011197, "conta_vencimento": 0.005500459684184322, "sem_correspondencia": 0.0846575216917727}, "confidence": 0.7820936592560666, "input_tokens": 68, "latency_ms": 17.399073999996517} +{"id": "g0069-recarga_saldo-indireto_multiplo-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_troca": 0.01079284005607845, "recarga_nao_creditada": 0.05913784981568924, "reclamacao_atendimento": 0.030674130972946235, "parceiros_ofertas": 0.047732091484367876, "internet_consumo": 0.08262844218266056, "fidelidade_resgate": 0.018743101132124036, "internet_pacote_adicional": 0.0569786119972913, "marketplace_compra": 0.022694017283691678, "conta_explicacao": 0.07774817787894436, "conta_contestacao": 0.06604581193999857, "recarga_realizar": 0.008515809492124334, "roaming_pacote": 0.0027184583633701738, "conta_debito_automatico_digital": 0.0916093122497199, "vas_consulta": 0.28811072726326004, "recarga_saldo": 0.012986182906475912, "sem_correspondencia": 0.12288443498125733}, "confidence": 0.28811072726326004, "input_tokens": 64, "latency_ms": 30.77001500000165} +{"id": "g0069-recarga_saldo-indireto_multiplo-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_pacote_adicional": 0.0753799537711957, "recarga_saldo": 0.26067564231293183, "bonus_nao_recebido": 0.018998714411614465, "negociacao_religacao": 0.022779934405273834, "negociacao_divida": 0.009284545788526201, "desconto_retencao": 0.011343445776783154, "internet_consumo": 0.19818012674760238, "conta_explicacao": 0.043598328354187865, "parceiros_ofertas": 0.02177603571197437, "recarga_realizar": 0.009501355824078416, "recarga_nao_creditada": 0.11853718912184298, "sem_correspondencia": 0.2099447277739888}, "confidence": 0.26067564231293183, "input_tokens": 60, "latency_ms": 23.529285999984495} +{"id": "g0069-recarga_saldo-indireto_multiplo-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta", "desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 0.013205479667840973, "recarga_realizar": 0.034484027098167405, "conta_pagamento_confirmacao": 0.10807752493288862, "suporte_chip_esim": 0.011452226634849016, "internet_consumo": 0.04571460826058222, "roaming_pacote": 0.007236138873043172, "recarga_saldo": 0.4476757310142118, "sem_correspondencia": 0.33215426351841676}, "confidence": 0.4476757310142118, "input_tokens": 59, "latency_ms": 17.700252999986787} +{"id": "g0069-recarga_saldo-indireto_multiplo-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 144, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.1539146274094601, "bonus_nao_recebido": 0.06924926279828773, "conta_vencimento": 0.00994745625708147, "internet_consumo": 0.07425171710820172, "recarga_saldo": 0.03234207880161008, "desconto_retencao": 0.0274348261552775, "internet_problema_conexao": 0.04657084482291725, "seguranca_fraude": 0.04585935902439691, "parceiros_ofertas": 0.18135926039220637, "recarga_nao_creditada": 0.11721696120594421, "recarga_realizar": 0.012862809996691746, "sem_correspondencia": 0.22899079602792494}, "confidence": 0.22899079602792494, "input_tokens": 62, "latency_ms": 24.038695000001553} +{"id": "g0073-recarga_nao_creditada-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.06055756443702784, "recarga_realizar": 0.22596628063084173, "bonus_nao_recebido": 0.1080475030702819, "sem_correspondencia": 0.6054286518618486}, "confidence": 0.6054286518618486, "input_tokens": 51, "latency_ms": 16.18025300001591} +{"id": "g0073-recarga_nao_creditada-regionalismo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 0.10631693493668518, "plano_consulta": 0.07641710049183935, "roaming_duvida": 0.008679267618944895, "recarga_saldo": 0.04669159099985358, "conta_pagamento_confirmacao": 0.08682846691462477, "internet_consumo": 0.03727797276489727, "recarga_realizar": 0.03476316349088242, "vas_contratacao": 0.00839263820639051, "bonus_nao_recebido": 0.047201694980944044, "conta_debito_automatico_digital": 0.010691259579414834, "negociacao_divida": 0.012525797343293493, "atendimento_humano": 0.04279227018870126, "fidelidade_resgate": 0.012174251024476912, "recarga_nao_creditada": 0.22085898271275844, "internet_problema_conexao": 0.06437690310231128, "sem_correspondencia": 0.18401170564398175}, "confidence": 0.22085898271275844, "input_tokens": 49, "latency_ms": 31.281912000025613} +{"id": "g0073-recarga_nao_creditada-regionalismo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.29602336825661085, "recarga_realizar": 0.019149266211150418, "conta_pagamento_confirmacao": 0.19020690411509186, "sem_correspondencia": 0.4946204614171469}, "confidence": 0.4946204614171469, "input_tokens": 50, "latency_ms": 16.656594000011182} +{"id": "g0073-recarga_nao_creditada-regionalismo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.5874761960933961, "bonus_nao_recebido": 0.1162442122259893, "conta_pagamento_confirmacao": 0.052865158963446165, "sem_correspondencia": 0.24341443271716845}, "confidence": 0.5874761960933961, "input_tokens": 49, "latency_ms": 16.119645999992827} +{"id": "g0073-recarga_nao_creditada-regionalismo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.7121998099114579, "bonus_nao_recebido": 0.037727396512753586, "conta_pagamento_confirmacao": 0.02880190006213133, "sem_correspondencia": 0.22127089351365714}, "confidence": 0.7121998099114579, "input_tokens": 43, "latency_ms": 15.835677000012538} +{"id": "g0073-recarga_nao_creditada-regionalismo-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.095636788593113, "bonus_nao_recebido": 0.11590051337705976, "recarga_nao_creditada": 0.07885912354510738, "sem_correspondencia": 0.7096035744847199}, "confidence": 0.7096035744847199, "input_tokens": 42, "latency_ms": 15.980716000001394} +{"id": "g0073-recarga_nao_creditada-regionalismo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.030930656935113827, "troca_numero": 0.0018888219462977866, "recarga_realizar": 0.14783264094517132, "conta_pagamento_confirmacao": 0.044661643803749256, "recarga_nao_creditada": 0.14168145613600866, "conta_explicacao": 0.07937099516338593, "cadastro_atualizacao": 0.043897638871704885, "bonus_nao_recebido": 0.06722535596791232, "recarga_saldo": 0.1776935415912731, "roaming_pacote": 0.004745847364987391, "internet_problema_conexao": 0.05009708481958319, "sem_correspondencia": 0.20997431645481235}, "confidence": 0.20997431645481235, "input_tokens": 49, "latency_ms": 22.450239999983523} +{"id": "g0073-recarga_nao_creditada-regionalismo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.03835663443353135, "conta_pagamento_confirmacao": 0.16709832286877593, "bonus_nao_recebido": 0.1681078616046505, "marketplace_pedido": 0.043475060197429576, "recarga_saldo": 0.02820540870037422, "conta_contestacao": 0.08471500589536483, "recarga_nao_creditada": 0.25658696029602496, "sem_correspondencia": 0.21345474600384864}, "confidence": 0.25658696029602496, "input_tokens": 51, "latency_ms": 16.70867799998632} +{"id": "g0073-recarga_nao_creditada-regionalismo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.11912873052783593, "recarga_saldo": 0.04821129681898093, "bonus_nao_recebido": 0.17945150159271953, "cancelamento_linha": 0.010659550683948561, "internet_problema_conexao": 0.02778346187247717, "recarga_nao_creditada": 0.3568817202044871, "recarga_realizar": 0.01346957916242483, "sem_correspondencia": 0.24441415913712594}, "confidence": 0.3568817202044871, "input_tokens": 43, "latency_ms": 16.48427599999991} +{"id": "g0073-recarga_nao_creditada-regionalismo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_contestacao": 0.17497576846498153, "bonus_nao_recebido": 0.08972100951126269, "recarga_realizar": 0.10382602407337828, "suporte_sem_sinal": 0.18601408678764794, "recarga_saldo": 0.06413607326206969, "recarga_nao_creditada": 0.10025589955146569, "conta_pagamento_confirmacao": 0.05826206529715964, "suporte_configuracao": 0.03282126053021818, "cancelamento_linha": 0.014133029676600017, "vas_cancelamento": 0.01471537450907676, "suporte_chip_esim": 0.00689486556782098, "sem_correspondencia": 0.15424454276831862}, "confidence": 0.18601408678764794, "input_tokens": 49, "latency_ms": 23.702705999994578} +{"id": "g0073-recarga_nao_creditada-regionalismo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.27364022837928026, "roaming_duvida": 0.01722661858707962, "plano_nova_linha": 0.026473127540921404, "recarga_saldo": 0.050581437220447834, "marketplace_pedido": 0.03716985280326541, "atendimento_humano": 0.04652813908564189, "recarga_realizar": 0.028371647119029696, "conta_contestacao": 0.10997873613741567, "recarga_nao_creditada": 0.11265897803428346, "conta_segunda_via": 0.04037930568211323, "bonus_nao_recebido": 0.03645591958790022, "sem_correspondencia": 0.22053600982262134}, "confidence": 0.27364022837928026, "input_tokens": 42, "latency_ms": 23.19158899999252} +{"id": "g0073-recarga_nao_creditada-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.006305237102218241, "negociacao_divida": 0.03015967586288718, "recarga_realizar": 0.03862047731618557, "conta_pagamento_confirmacao": 0.12868939885438202, "conta_debito_automatico_digital": 0.029669192945536486, "portabilidade": 0.019157460771188572, "cadastro_atualizacao": 0.08003882657901068, "recarga_saldo": 0.06686657205450258, "bonus_nao_recebido": 0.17395790658433433, "marketplace_compra": 0.04006209394226342, "fidelidade_resgate": 0.04018148205080762, "sem_correspondencia": 0.3462916759366833}, "confidence": 0.3462916759366833, "input_tokens": 48, "latency_ms": 23.490213999991738} +{"id": "g0074-recarga_nao_creditada-emocional-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.14279464778885326, "conta_pagamento_confirmacao": 0.23638633392994754, "recarga_saldo": 0.055514471141480656, "conta_segunda_via": 0.03556094169594126, "recarga_realizar": 0.02924230013424204, "bonus_nao_recebido": 0.038584055624639145, "internet_consumo": 0.04880140889802631, "plano_nova_linha": 0.01447393498259869, "negociacao_religacao": 0.012047362940263625, "recarga_nao_creditada": 0.10245480704077863, "suporte_chip_esim": 0.008712465509715538, "sem_correspondencia": 0.27542727031351333}, "confidence": 0.27542727031351333, "input_tokens": 48, "latency_ms": 24.328625999999076} +{"id": "g0074-recarga_nao_creditada-emocional-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.43747488458711675, "recarga_saldo": 0.03863247181599327, "bonus_nao_recebido": 0.0686689404203038, "roaming_pacote": 0.005790942919369216, "conta_debito_automatico_digital": 0.012417695710570614, "conta_pagamento_confirmacao": 0.06417069700670297, "recarga_realizar": 0.08014192577709216, "sem_correspondencia": 0.2927024417628512}, "confidence": 0.43747488458711675, "input_tokens": 44, "latency_ms": 17.79194099998449} +{"id": "g0074-recarga_nao_creditada-emocional-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 0.0030426440423609365, "cadastro_atualizacao": 0.0026666914518779774, "bonus_nao_recebido": 0.004179271613273449, "roaming_cobranca": 0.0004332504394257705, "negociacao_religacao": 0.0008888755555827107, "recarga_realizar": 0.0046572594444866415, "internet_problema_conexao": 0.0016881427410020825, "conta_debito_automatico_digital": 0.0008424778192883032, "fidelidade_pontos": 0.0036543916880769213, "recarga_saldo": 0.003296684173406883, "conta_pagamento_confirmacao": 0.012359075867998406, "marketplace_pedido": 0.0034981616198589464, "fidelidade_resgate": 0.0013283128584933891, "recarga_nao_creditada": 0.9250343309783537, "atendimento_humano": 0.003731318936597746, "sem_correspondencia": 0.02869911076991609}, "confidence": 0.9250343309783537, "input_tokens": 49, "latency_ms": 31.634577999994917} +{"id": "g0074-recarga_nao_creditada-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_realizar": 0.04630275805427849, "conta_pagamento_confirmacao": 0.06701579469193403, "bonus_nao_recebido": 0.4866482400134692, "sem_correspondencia": 0.4000332072403183}, "confidence": 0.4866482400134692, "input_tokens": 46, "latency_ms": 16.020145999988245} +{"id": "g0074-recarga_nao_creditada-emocional-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.05949544906616211, "recarga_nao_creditada": 0.1257234662771225, "recarga_realizar": 0.09545120596885681, "conta_explicacao": 0.06637392938137054, "conta_vencimento": 0.014116181060671806, "marketplace_compra": 0.02587340958416462, "seguranca_perda_roubo": 0.050664130598306656, "bonus_nao_recebido": 0.03582174330949783, "recarga_saldo": 0.033766333013772964, "conta_segunda_via": 0.04128487408161163, "conta_pagamento_confirmacao": 0.16690227389335632, "sem_correspondencia": 0.2845270037651062}, "confidence": 0.2845270037651062, "input_tokens": 46, "latency_ms": 23.269282999990537} +{"id": "g0074-recarga_nao_creditada-emocional-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.030299216826321734, "cancelamento_linha": 0.0028782591990944148, "negociacao_divida": 0.014997605391520131, "recarga_nao_creditada": 0.29280442306217713, "parceiros_ofertas": 0.06586647847760271, "suporte_configuracao": 0.023517642416594063, "roaming_pacote": 0.0033212486071177265, "recarga_saldo": 0.029266435959606808, "internet_pacote_adicional": 0.11725351337259823, "conta_pagamento_confirmacao": 0.0826407679633318, "roaming_duvida": 0.010474859846608875, "bonus_nao_recebido": 0.03625176139905333, "reclamacao_atendimento": 0.12799254193894202, "portabilidade": 0.007746043696201399, "marketplace_pedido": 0.020679481544200486, "sem_correspondencia": 0.13400972029902913}, "confidence": 0.29280442306217713, "input_tokens": 47, "latency_ms": 30.48216499999512} +{"id": "g0074-recarga_nao_creditada-emocional-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.07499443776847518, "bonus_nao_recebido": 0.07649583422349154, "recarga_nao_creditada": 0.3668465698946415, "sem_correspondencia": 0.4816631581133918}, "confidence": 0.4816631581133918, "input_tokens": 41, "latency_ms": 16.18437700000186} +{"id": "g0074-recarga_nao_creditada-emocional-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.007168496444845362, "recarga_nao_creditada": 0.9431847253579424, "bonus_nao_recebido": 0.0068871169068776055, "sem_correspondencia": 0.042759661290334615}, "confidence": 0.9431847253579424, "input_tokens": 40, "latency_ms": 15.99227500000211} +{"id": "g0074-recarga_nao_creditada-emocional-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"seguranca_perda_roubo": 0.0614743309522954, "beneficios_consulta": 0.20450542943367894, "bonus_nao_recebido": 0.06386021548457524, "conta_pagamento_confirmacao": 0.223845184683223, "recarga_realizar": 0.013022605378264954, "negociacao_divida": 0.01835017285626446, "parceiros_ofertas": 0.07253442731698762, "roaming_pacote": 0.004819573852492771, "recarga_saldo": 0.019565185604859835, "recarga_nao_creditada": 0.09289305691753721, "negociacao_religacao": 0.011959958866089429, "sem_correspondencia": 0.21316985865373111}, "confidence": 0.223845184683223, "input_tokens": 41, "latency_ms": 22.568614999983083} +{"id": "g0074-recarga_nao_creditada-emocional-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_debito_automatico_digital": 0.04897646332647473, "recarga_saldo": 0.023923945166492655, "portabilidade": 0.004721291458875024, "desconto_retencao": 0.013853765373415683, "reclamacao_atendimento": 0.11658583072548902, "conta_vencimento": 0.003698687376870262, "recarga_nao_creditada": 0.20047489214719172, "recarga_realizar": 0.02823668961799517, "bonus_nao_recebido": 0.03180529986672594, "conta_pagamento_confirmacao": 0.039489590431469115, "internet_pacote_adicional": 0.13626233019279846, "vas_cancelamento": 0.010309657290796793, "suporte_sem_sinal": 0.15798840246745177, "negociacao_religacao": 0.004767805434483819, "suporte_configuracao": 0.015653066654181293, "sem_correspondencia": 0.16325228246928858}, "confidence": 0.20047489214719172, "input_tokens": 49, "latency_ms": 31.134479999991527} +{"id": "g0074-recarga_nao_creditada-emocional-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.03689048882225065, "recarga_saldo": 0.04684959068933186, "bonus_nao_recebido": 0.041720830700618244, "recarga_nao_creditada": 0.10382279951904658, "negociacao_divida": 0.015355732585110252, "portabilidade": 0.007972435246626774, "suporte_sem_sinal": 0.17072233883646126, "conta_vencimento": 0.013222561470291121, "suporte_chip_esim": 0.0073196661193418834, "cadastro_atualizacao": 0.024093887297366456, "troca_numero": 0.0027713478140650597, "conta_pagamento_confirmacao": 0.09591219012271604, "internet_consumo": 0.05139971250080886, "recarga_realizar": 0.0544552999700733, "plano_consulta": 0.07078106091451994, "sem_correspondencia": 0.25671005739137176}, "confidence": 0.25671005739137176, "input_tokens": 45, "latency_ms": 30.911728000006633} +{"id": "g0074-recarga_nao_creditada-emocional-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.06753025097026093, "recarga_realizar": 0.008246081750669154, "cadastro_atualizacao": 0.015907689677150245, "atendimento_humano": 0.011868588438475502, "bonus_nao_recebido": 0.013021240736021573, "recarga_nao_creditada": 0.7866091603670682, "recarga_saldo": 0.006932291092491757, "sem_correspondencia": 0.08988469696786269}, "confidence": 0.7866091603670682, "input_tokens": 37, "latency_ms": 16.933805999997276} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.04706247435795221, "conta_explicacao": 0.06610376788000102, "conta_pagamento_confirmacao": 0.14578565347573486, "recarga_nao_creditada": 0.017458497672157687, "recarga_saldo": 0.12985313724768713, "fidelidade_pontos": 0.05011119251812576, "vas_contratacao": 0.010522445369473611, "bonus_nao_recebido": 0.010837400988145791, "parceiros_ofertas": 0.04070383556722599, "roaming_duvida": 0.005381047120101809, "reclamacao_atendimento": 0.01967203549918002, "internet_pacote_adicional": 0.28432734541713955, "plano_troca": 0.014000655999446884, "plano_nova_linha": 0.011764283072835207, "atendimento_humano": 0.024346943555913242, "sem_correspondencia": 0.12206928425887924}, "confidence": 0.28432734541713955, "input_tokens": 46, "latency_ms": 29.89985300001763} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.1200763860379034, "conta_pagamento_confirmacao": 0.07691999868690962, "recarga_nao_creditada": 0.2705231727893579, "sem_correspondencia": 0.5324804424858292}, "confidence": 0.5324804424858292, "input_tokens": 53, "latency_ms": 15.730426999994052} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.09595218581192785, "conta_pagamento_confirmacao": 0.03150498341931111, "recarga_realizar": 0.0057409812709958985, "recarga_saldo": 0.004949631861056334, "marketplace_pedido": 0.013702627539134928, "bonus_nao_recebido": 0.013364549079019062, "recarga_nao_creditada": 0.7621026266093025, "sem_correspondencia": 0.0726824144092523}, "confidence": 0.7621026266093025, "input_tokens": 36, "latency_ms": 16.602462999998124} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.42745476210253935, "conta_pagamento_confirmacao": 0.052327881502324126, "bonus_nao_recebido": 0.14082009334669005, "sem_correspondencia": 0.3793972630484465}, "confidence": 0.42745476210253935, "input_tokens": 56, "latency_ms": 15.688323999995646} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.17196696452156007, "reclamacao_atendimento": 0.1580987969642886, "bonus_nao_recebido": 0.09366313071498047, "recarga_saldo": 0.029411700554194096, "fidelidade_resgate": 0.017425206869414976, "conta_pagamento_confirmacao": 0.16846496823447857, "recarga_realizar": 0.02824857555287744, "sem_correspondencia": 0.33272065658820577}, "confidence": 0.33272065658820577, "input_tokens": 36, "latency_ms": 16.318666000017856} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano", "recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"vas_consulta": 0.04348127003848781, "troca_numero": 0.0009928362759960806, "marketplace_pedido": 0.013415995468304668, "conta_contestacao": 0.07675192954427462, "recarga_saldo": 0.29590230039976756, "conta_pagamento_confirmacao": 0.04759002666078754, "parceiros_ofertas": 0.08625535334570776, "plano_consulta": 0.04902005379255421, "seguranca_perda_roubo": 0.019295842574568945, "cancelamento_linha": 0.002379110456969873, "atendimento_humano": 0.1733547531323946, "internet_problema_conexao": 0.017552704805281795, "reclamacao_atendimento": 0.05126648198706033, "conta_vencimento": 0.0043488888256854605, "roaming_duvida": 0.006843139153779594, "sem_correspondencia": 0.11154931353837917}, "confidence": 0.29590230039976756, "input_tokens": 46, "latency_ms": 29.045284999995147} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.03485074655549017, "bonus_nao_recebido": 0.02102926942067812, "atendimento_humano": 0.019499670804942356, "vas_consulta": 0.0938555528123656, "recarga_saldo": 0.006847256826456901, "recarga_nao_creditada": 0.6288545757013121, "recarga_realizar": 0.008074290156710382, "sem_correspondencia": 0.18698863772204444}, "confidence": 0.6288545757013121, "input_tokens": 35, "latency_ms": 16.650580000003856} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.31410327904786856, "bonus_nao_recebido": 0.031467512601623455, "recarga_realizar": 0.10441608843672374, "recarga_saldo": 0.012760464244639102, "internet_consumo": 0.016648601926661306, "recarga_nao_creditada": 0.37122419891384467, "conta_pagamento_confirmacao": 0.03207172861775453, "sem_correspondencia": 0.11730812621088467}, "confidence": 0.37122419891384467, "input_tokens": 61, "latency_ms": 17.187477999982548} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.14367987849236258, "conta_pagamento_confirmacao": 0.1045112249546513, "bonus_nao_recebido": 0.23245136544398276, "sem_correspondencia": 0.5193575311090034}, "confidence": 0.5193575311090034, "input_tokens": 43, "latency_ms": 15.339745000005678} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.07474535017771225, "desconto_retencao": 0.01580426481956267, "recarga_saldo": 0.05549464046182525, "internet_consumo": 0.03098806018326293, "internet_problema_conexao": 0.01728397435221242, "suporte_sem_sinal": 0.04108478533962805, "bonus_nao_recebido": 0.03887206346766328, "conta_vencimento": 0.005370032550436703, "negociacao_religacao": 0.004736714568233187, "recarga_realizar": 0.037280682769497676, "recarga_nao_creditada": 0.38244098727661036, "vas_cancelamento": 0.005430713804588716, "plano_consulta": 0.06552258930815572, "seguranca_perda_roubo": 0.05301724043734981, "conta_contestacao": 0.10484238051917426, "sem_correspondencia": 0.06708551996408675}, "confidence": 0.38244098727661036, "input_tokens": 55, "latency_ms": 30.131573000005574} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_religacao": 0.009456491778129697, "roaming_duvida": 0.006163599271641505, "cancelamento_linha": 0.002845170832157723, "fidelidade_resgate": 0.007593190095940681, "recarga_realizar": 0.20997984150012444, "bonus_nao_recebido": 0.011954532618909906, "recarga_nao_creditada": 0.2599607041022926, "conta_pagamento_confirmacao": 0.0307880743616632, "recarga_saldo": 0.18392753112881013, "vas_consulta": 0.0979219723578764, "marketplace_pedido": 0.0205741854511534, "sem_correspondencia": 0.15883470650130033}, "confidence": 0.2599607041022926, "input_tokens": 41, "latency_ms": 22.84415599999079} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 127, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.4813670574192539, "conta_pagamento_confirmacao": 0.08586216290143718, "roaming_duvida": 0.010115914474053845, "internet_problema_conexao": 0.026565105261995334, "recarga_saldo": 0.03312155066802822, "vas_consulta": 0.10824700650645899, "cancelamento_linha": 0.0024476883644691414, "recarga_realizar": 0.059948433928898336, "bonus_nao_recebido": 0.017045225098804066, "roaming_cobranca": 0.006339461226797499, "reclamacao_atendimento": 0.08374077409493605, "sem_correspondencia": 0.08519962005486742}, "confidence": 0.4813670574192539, "input_tokens": 61, "latency_ms": 23.905255000016723} +{"id": "g0077-plano_consulta-curto_neutro-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_duvida": 0.006720069392771175, "beneficios_consulta": 0.05247568760510243, "recarga_saldo": 0.005460260486791474, "plano_troca": 0.014666632885733926, "marketplace_pedido": 0.0389154855060902, "fidelidade_pontos": 0.05837803015837474, "internet_consumo": 0.0924312406445969, "internet_problema_conexao": 0.035435520442533494, "portabilidade": 0.012356381978433412, "plano_nova_linha": 0.024115786180978514, "plano_consulta": 0.3614279959483817, "desconto_retencao": 0.01394002525080019, "roaming_cobranca": 0.004911046055248436, "vas_consulta": 0.07708808851510368, "internet_pacote_adicional": 0.055090465164654566, "sem_correspondencia": 0.14658728378440516}, "confidence": 0.3614279959483817, "input_tokens": 32, "latency_ms": 28.320920999988175} +{"id": "g0077-plano_consulta-curto_neutro-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.025067358513705364, "plano_consulta": 0.7307194215580551, "beneficios_consulta": 0.036959724359201473, "sem_correspondencia": 0.207253495569038}, "confidence": 0.7307194215580551, "input_tokens": 34, "latency_ms": 15.776415999994242} +{"id": "g0077-plano_consulta-curto_neutro-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.1909058214925191, "plano_nova_linha": 0.018329681126790415, "plano_troca": 0.019184199445439094, "cancelamento_linha": 0.005831350941706322, "plano_consulta": 0.23887695394794725, "suporte_chip_esim": 0.013015653831012976, "beneficios_consulta": 0.13779901840755088, "sem_correspondencia": 0.37605732080703397}, "confidence": 0.37605732080703397, "input_tokens": 32, "latency_ms": 16.16526300000487} +{"id": "g0077-plano_consulta-curto_neutro-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.1590257634089896, "plano_troca": 0.03216551042052735, "troca_numero": 0.007587632153029395, "plano_consulta": 0.23123630917775365, "beneficios_consulta": 0.09622090450030653, "conta_vencimento": 0.008264404202022325, "plano_nova_linha": 0.03854204472006483, "sem_correspondencia": 0.4269574314173063}, "confidence": 0.4269574314173063, "input_tokens": 30, "latency_ms": 16.32161599999904} +{"id": "g0077-plano_consulta-curto_neutro-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.13485505280261975, "cancelamento_linha": 0.0042949041379003045, "desconto_retencao": 0.043581998030887366, "cadastro_atualizacao": 0.02555715963949989, "internet_pacote_adicional": 0.11674674369048667, "troca_numero": 0.002439459194675504, "plano_consulta": 0.2896479197646158, "reclamacao_atendimento": 0.03605601722714195, "plano_nova_linha": 0.01856194890761011, "internet_consumo": 0.07701061259838887, "marketplace_compra": 0.020114245778320463, "roaming_cobranca": 0.002784096059900279, "conta_contestacao": 0.014738418810433045, "recarga_saldo": 0.003821480488930785, "plano_troca": 0.023367065101949337, "sem_correspondencia": 0.1864228777666399}, "confidence": 0.2896479197646158, "input_tokens": 30, "latency_ms": 27.45025199999418} +{"id": "g0077-plano_consulta-curto_neutro-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.09288150383507288, "parceiros_ofertas": 0.0853744177832073, "plano_nova_linha": 0.04489465580899977, "plano_consulta": 0.32314915548392537, "plano_troca": 0.025918354217950954, "atendimento_humano": 0.0606427846319417, "beneficios_consulta": 0.0907385826730998, "sem_correspondencia": 0.2764005455658023}, "confidence": 0.32314915548392537, "input_tokens": 33, "latency_ms": 16.26142399999253} +{"id": "g0077-plano_consulta-curto_neutro-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.13217035628350687, "plano_nova_linha": 0.016357309110554528, "conta_segunda_via": 0.037402352414915636, "beneficios_consulta": 0.15106055931854664, "suporte_chip_esim": 0.011739505138571527, "roaming_cobranca": 0.003753504679663701, "portabilidade": 0.013728393029628421, "conta_pagamento_confirmacao": 0.0423292018296361, "plano_consulta": 0.2924986336874293, "seguranca_fraude": 0.027157216824212526, "plano_troca": 0.014311395403943949, "sem_correspondencia": 0.25749157227939085}, "confidence": 0.2924986336874293, "input_tokens": 34, "latency_ms": 23.246075000002975} +{"id": "g0077-plano_consulta-curto_neutro-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.07613768598745062, "desconto_retencao": 0.015913507325504138, "marketplace_pedido": 0.030968486092280284, "parceiros_ofertas": 0.05247898144600499, "plano_consulta": 0.42710546613720357, "conta_explicacao": 0.030385960572644186, "beneficios_consulta": 0.07909427014949032, "marketplace_compra": 0.026604010386854643, "seguranca_fraude": 0.026860828180480634, "plano_troca": 0.014519326713368148, "plano_nova_linha": 0.017494295183441682, "sem_correspondencia": 0.2024371818252768}, "confidence": 0.42710546613720357, "input_tokens": 35, "latency_ms": 22.349394000002576} +{"id": "g0077-plano_consulta-curto_neutro-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.07916827905761, "conta_segunda_via": 0.0657518477881467, "plano_nova_linha": 0.028131565736558267, "beneficios_consulta": 0.13589244498773248, "plano_consulta": 0.17644213874234038, "cadastro_atualizacao": 0.03725770701295275, "plano_troca": 0.017907698802878944, "sem_correspondencia": 0.4594483178717805}, "confidence": 0.4594483178717805, "input_tokens": 30, "latency_ms": 16.852145999990853} +{"id": "g0077-plano_consulta-curto_neutro-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_nova_linha": 0.01808530504350054, "internet_consumo": 0.5160665028985243, "roaming_cobranca": 0.003922690257600715, "plano_consulta": 0.1937212986428761, "plano_troca": 0.014802635971328193, "roaming_duvida": 0.0067740335680449276, "beneficios_consulta": 0.057083492485305365, "sem_correspondencia": 0.1895440411328198}, "confidence": 0.5160665028985243, "input_tokens": 30, "latency_ms": 16.424765000010666} +{"id": "g0077-plano_consulta-curto_neutro-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_cobranca": 0.003224025547385764, "internet_consumo": 0.03438376085860395, "cadastro_atualizacao": 0.045353462448549646, "plano_nova_linha": 0.018800104932202216, "beneficios_consulta": 0.06412282256150065, "plano_consulta": 0.43084133434669697, "plano_troca": 0.016192766935890193, "sem_correspondencia": 0.3870817223691706}, "confidence": 0.43084133434669697, "input_tokens": 33, "latency_ms": 16.201849999987417} +{"id": "g0077-plano_consulta-curto_neutro-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.08808715789166172, "beneficios_consulta": 0.08374631545267411, "vas_cancelamento": 0.011394052025948592, "plano_consulta": 0.32425931639659006, "conta_segunda_via": 0.03750137302561171, "plano_nova_linha": 0.023249706643162966, "recarga_nao_creditada": 0.01776420913613938, "suporte_sem_sinal": 0.0707005497744399, "plano_troca": 0.030163663013787877, "desconto_retencao": 0.036800727865112105, "roaming_duvida": 0.009915812107254396, "conta_vencimento": 0.03222493508835214, "vas_contratacao": 0.018012998927602525, "recarga_realizar": 0.009448109353022621, "conta_contestacao": 0.02860376659302767, "sem_correspondencia": 0.17812730670561225}, "confidence": 0.32425931639659006, "input_tokens": 32, "latency_ms": 28.617139000004954} +{"id": "g0079-plano_consulta-erros_digitacao-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.02480510677706689, "plano_troca": 0.01677195206519854, "plano_nova_linha": 0.022456050421060258, "beneficios_consulta": 0.11949678032465533, "portabilidade": 0.01535264064414741, "plano_consulta": 0.5181490894738381, "internet_consumo": 0.029900434163967538, "sem_correspondencia": 0.2530679461300659}, "confidence": 0.5181490894738381, "input_tokens": 40, "latency_ms": 16.65385899997318} +{"id": "g0079-plano_consulta-erros_digitacao-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.5099631043307388, "cadastro_atualizacao": 0.02419871135226003, "reclamacao_atendimento": 0.04578549496957173, "plano_troca": 0.01967716997376226, "internet_consumo": 0.047006008126647826, "recarga_saldo": 0.003750508252715025, "internet_problema_conexao": 0.004697235851010112, "cancelamento_linha": 0.002601769100952945, "plano_consulta": 0.17301389885183197, "suporte_chip_esim": 0.0039437735228963575, "plano_nova_linha": 0.010270724257185535, "sem_correspondencia": 0.15509160141042744}, "confidence": 0.5099631043307388, "input_tokens": 41, "latency_ms": 23.287550999981477} +{"id": "g0079-plano_consulta-erros_digitacao-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.13292704720686446, "beneficios_consulta": 0.13036155894937454, "plano_consulta": 0.428176588239917, "sem_correspondencia": 0.308534805603844}, "confidence": 0.428176588239917, "input_tokens": 38, "latency_ms": 15.405637000014849} +{"id": "g0079-plano_consulta-erros_digitacao-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.07783621955553842, "internet_consumo": 0.031413027792358356, "plano_consulta": 0.4932156760432551, "sem_correspondencia": 0.39753507660884807}, "confidence": 0.4932156760432551, "input_tokens": 36, "latency_ms": 15.620843000021978} +{"id": "g0079-plano_consulta-erros_digitacao-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.2711522589294324, "internet_consumo": 0.04292080939904157, "beneficios_consulta": 0.11824138506591836, "sem_correspondencia": 0.5676855466056077}, "confidence": 0.5676855466056077, "input_tokens": 39, "latency_ms": 15.611598000020876} +{"id": "g0079-plano_consulta-erros_digitacao-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.06509137536472671, "fidelidade_resgate": 0.009094325319504423, "cadastro_atualizacao": 0.049782865704478485, "internet_consumo": 0.0231781384117028, "plano_nova_linha": 0.012358562333114352, "conta_pagamento_confirmacao": 0.02191113558673267, "plano_troca": 0.012905121062806823, "cancelamento_linha": 0.002128144374902708, "marketplace_compra": 0.017350227537866594, "negociacao_religacao": 0.004423615742185115, "plano_consulta": 0.4946986757607703, "conta_debito_automatico_digital": 0.0044095523064297155, "marketplace_pedido": 0.022548055884198902, "roaming_pacote": 0.002901444515808197, "parceiros_ofertas": 0.03240271849924472, "sem_correspondencia": 0.22481604159552745}, "confidence": 0.4946986757607703, "input_tokens": 39, "latency_ms": 29.138851999988447} +{"id": "g0079-plano_consulta-erros_digitacao-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"seguranca_fraude": 0.041815228672619664, "plano_consulta": 0.3511939637454353, "plano_nova_linha": 0.029472757069101834, "beneficios_consulta": 0.13775175780994683, "internet_consumo": 0.02706767799248707, "recarga_realizar": 0.006687416681045026, "vas_consulta": 0.044036570844163854, "conta_pagamento_confirmacao": 0.041691254737036935, "recarga_saldo": 0.0062439390327326365, "marketplace_compra": 0.026019094457344186, "roaming_pacote": 0.003492026349662748, "seguranca_perda_roubo": 0.048909071730407504, "plano_troca": 0.027298919799344085, "marketplace_pedido": 0.026875166166136857, "conta_contestacao": 0.03833699590875, "sem_correspondencia": 0.14310815900378548}, "confidence": 0.3511939637454353, "input_tokens": 42, "latency_ms": 29.893331000010903} +{"id": "g0079-plano_consulta-erros_digitacao-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.08818994002543702, "beneficios_consulta": 0.10865581213987853, "plano_consulta": 0.45966989384823104, "sem_correspondencia": 0.34348435398645344}, "confidence": 0.45966989384823104, "input_tokens": 40, "latency_ms": 15.966874999975289} +{"id": "g0079-plano_consulta-erros_digitacao-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.06862592863317034, "internet_consumo": 0.01738274698327428, "plano_consulta": 0.6921518612615284, "sem_correspondencia": 0.22183946312202704}, "confidence": 0.6921518612615284, "input_tokens": 38, "latency_ms": 15.773932000001878} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.02028833921891637, "plano_troca": 0.012605944856039853, "roaming_cobranca": 0.0007749133056088156, "internet_consumo": 0.005948442598071954, "beneficios_consulta": 0.8836277868870334, "cadastro_atualizacao": 0.009447699568333278, "fidelidade_pontos": 0.0044470765429154655, "sem_correspondencia": 0.06285979702308091}, "confidence": 0.8836277868870334, "input_tokens": 40, "latency_ms": 16.530689999996184} +{"id": "g0079-plano_consulta-erros_digitacao-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.028840427000234134, "cadastro_atualizacao": 0.0489312868326445, "internet_consumo": 0.06914771502795178, "plano_consulta": 0.2898986702389718, "beneficios_consulta": 0.07512775976496398, "conta_pagamento_confirmacao": 0.03306970446712608, "plano_nova_linha": 0.036140502306979204, "sem_correspondencia": 0.41884393436112854}, "confidence": 0.41884393436112854, "input_tokens": 43, "latency_ms": 16.405577999989873} +{"id": "g0079-plano_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.0066080703243754264, "fidelidade_pontos": 0.08168177862929187, "recarga_nao_creditada": 0.0011408177282868851, "vas_contratacao": 0.021329454667602082, "negociacao_religacao": 0.006636259132322343, "plano_nova_linha": 0.02548757741579702, "plano_troca": 0.01640331111801055, "internet_consumo": 0.33922159001750757, "seguranca_perda_roubo": 0.017961959646519553, "conta_debito_automatico_digital": 0.0038896026410415703, "beneficios_consulta": 0.1371655110551305, "portabilidade": 0.009240155737555017, "conta_segunda_via": 0.0066127092424355105, "vas_consulta": 0.19025073751070087, "desconto_retencao": 0.008351764279159497, "sem_correspondencia": 0.12801870085426373}, "confidence": 0.33922159001750757, "input_tokens": 38, "latency_ms": 29.51120299999843} +{"id": "g0081-plano_consulta-emocional-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.019826347966221115, "plano_consulta": 0.4084474257995152, "internet_consumo": 0.03856710913610799, "plano_nova_linha": 0.04241707354929614, "beneficios_consulta": 0.08259983728882668, "cadastro_atualizacao": 0.032446282366413774, "portabilidade": 0.011909839153678978, "sem_correspondencia": 0.3637860847399401}, "confidence": 0.4084474257995152, "input_tokens": 57, "latency_ms": 17.316000999983316} +{"id": "g0081-plano_consulta-emocional-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"atendimento_humano": 0.1339595366496797, "cadastro_atualizacao": 0.03275900453105678, "recarga_realizar": 0.006070203833969263, "plano_nova_linha": 0.011443937612989515, "parceiros_ofertas": 0.04425569039394327, "internet_consumo": 0.09769709763134532, "conta_vencimento": 0.008311925757830128, "plano_consulta": 0.3390182081812156, "conta_contestacao": 0.03396314505912611, "portabilidade": 0.010676138490782493, "beneficios_consulta": 0.06449143077727948, "roaming_cobranca": 0.004524883512845688, "negociacao_religacao": 0.011755114848212785, "seguranca_fraude": 0.026059337906832042, "plano_troca": 0.015381030365694486, "sem_correspondencia": 0.1596333144471974}, "confidence": 0.3390182081812156, "input_tokens": 52, "latency_ms": 28.97547200001327} +{"id": "g0081-plano_consulta-emocional-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.13014305268175783, "internet_consumo": 0.044227613415416235, "plano_consulta": 0.490617895044508, "sem_correspondencia": 0.33501143885831797}, "confidence": 0.490617895044508, "input_tokens": 59, "latency_ms": 15.762892999987344} +{"id": "g0081-plano_consulta-emocional-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.053433488619008075, "beneficios_consulta": 0.02526451067899869, "internet_pacote_adicional": 0.03411759780856875, "plano_consulta": 0.4978224594556293, "atendimento_humano": 0.04544376544874818, "plano_nova_linha": 0.013832393920949244, "suporte_sem_sinal": 0.10205528056902466, "recarga_nao_creditada": 0.0020383668431679628, "conta_segunda_via": 0.018181059361356992, "suporte_configuracao": 0.019636846918778112, "internet_consumo": 0.04600835554062099, "plano_troca": 0.008134311930113259, "conta_explicacao": 0.015405238480497303, "suporte_chip_esim": 0.013463352697152332, "seguranca_fraude": 0.019289085484315176, "sem_correspondencia": 0.08587388624307093}, "confidence": 0.4978224594556293, "input_tokens": 55, "latency_ms": 31.97354099998506} +{"id": "g0081-plano_consulta-emocional-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 0.11494197079846975, "roaming_pacote": 0.008641720846016566, "plano_troca": 0.013012482930114302, "reclamacao_atendimento": 0.08712234445425508, "roaming_duvida": 0.019979570284257498, "plano_nova_linha": 0.016161037789594806, "internet_problema_conexao": 0.22713947549990723, "desconto_retencao": 0.010144386553887873, "negociacao_religacao": 0.025631761464831548, "internet_consumo": 0.08752095797122596, "plano_consulta": 0.17685513396026717, "sem_correspondencia": 0.21284915744717223}, "confidence": 0.22713947549990723, "input_tokens": 57, "latency_ms": 23.921147000010023} +{"id": "g0081-plano_consulta-emocional-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 127, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"marketplace_pedido": 0.0434177985397739, "plano_consulta": 0.2844590732780736, "beneficios_consulta": 0.09169143083952891, "internet_consumo": 0.306997346933568, "plano_nova_linha": 0.024804356480593984, "plano_troca": 0.041598906995398324, "recarga_realizar": 0.004571699826302433, "sem_correspondencia": 0.2024593871067608}, "confidence": 0.306997346933568, "input_tokens": 59, "latency_ms": 17.176387000006343} +{"id": "g0081-plano_consulta-emocional-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"conta_segunda_via": 0.028292060957376044, "beneficios_consulta": 0.04721952840667626, "fidelidade_resgate": 0.008954048833718068, "plano_nova_linha": 0.024367018841957605, "plano_consulta": 0.32071163339381586, "plano_troca": 0.010934560249090113, "vas_consulta": 0.10218273558041692, "internet_consumo": 0.06741460221247247, "negociacao_divida": 0.005371041909030845, "internet_pacote_adicional": 0.17295565709923624, "cadastro_atualizacao": 0.027942660402272695, "sem_correspondencia": 0.18365445211393686}, "confidence": 0.32071163339381586, "input_tokens": 55, "latency_ms": 23.847573000011835} +{"id": "g0081-plano_consulta-emocional-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.24906663451889977, "vas_cancelamento": 0.012707728647671883, "plano_consulta": 0.30885227202757426, "negociacao_religacao": 0.00691813733545315, "plano_troca": 0.011771700980848314, "plano_nova_linha": 0.013150428200815651, "internet_consumo": 0.0640302707569261, "negociacao_divida": 0.010724288990729266, "cancelamento_linha": 0.009193419044109344, "cadastro_atualizacao": 0.028818592123201436, "roaming_duvida": 0.010303753053413403, "sem_correspondencia": 0.27446277432035737}, "confidence": 0.30885227202757426, "input_tokens": 53, "latency_ms": 23.435972999976684} +{"id": "g0081-plano_consulta-emocional-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.07273023545063467, "beneficios_consulta": 0.09014815799364195, "plano_troca": 0.02322115925653352, "roaming_cobranca": 0.004890726393080997, "fidelidade_pontos": 0.18999123493678816, "plano_nova_linha": 0.02103142245240379, "plano_consulta": 0.25874656330388085, "conta_segunda_via": 0.014872089897352826, "fidelidade_resgate": 0.019562400795490664, "desconto_retencao": 0.010217802556250141, "atendimento_humano": 0.06297427389455565, "sem_correspondencia": 0.2316139330693868}, "confidence": 0.25874656330388085, "input_tokens": 55, "latency_ms": 22.76433800000177} +{"id": "g0081-plano_consulta-emocional-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cancelamento_linha": 0.00028159205592356206, "conta_vencimento": 0.00066223161020132, "roaming_duvida": 0.7509140061867833, "plano_troca": 0.002033566434922143, "internet_consumo": 0.006832110489764263, "plano_consulta": 0.0705898430972862, "marketplace_compra": 0.005865645818016465, "suporte_sem_sinal": 0.010866959061331451, "vas_contratacao": 0.00424230580522835, "conta_contestacao": 0.0052526883916365836, "vas_consulta": 0.09197675041544753, "plano_nova_linha": 0.004160208785830557, "marketplace_pedido": 0.005388628430750028, "beneficios_consulta": 0.011391680189668144, "reclamacao_atendimento": 0.005204669397862829, "sem_correspondencia": 0.0243371138293473}, "confidence": 0.7509140061867833, "input_tokens": 51, "latency_ms": 30.782340000001795} +{"id": "g0081-plano_consulta-emocional-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["beneficios_consulta"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.005943638955156994, "troca_numero": 0.0008732752392601166, "seguranca_perda_roubo": 0.0025506502812543447, "vas_consulta": 0.1127245229989679, "internet_consumo": 0.031786336164550406, "plano_nova_linha": 0.012196918439027832, "marketplace_compra": 0.013818465526246191, "cancelamento_linha": 0.1370287182203233, "marketplace_pedido": 0.012006440628748921, "plano_consulta": 0.20875119289312816, "reclamacao_atendimento": 0.014577356488378759, "beneficios_consulta": 0.07449723468374508, "internet_pacote_adicional": 0.3094139565673753, "fidelidade_resgate": 0.0061820072328635026, "recarga_realizar": 0.0014501620874119376, "sem_correspondencia": 0.056199123593561245}, "confidence": 0.3094139565673753, "input_tokens": 47, "latency_ms": 29.79159399998821} +{"id": "g0081-plano_consulta-emocional-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"negociacao_divida": 0.012198939482359093, "plano_nova_linha": 0.017896002883534996, "bonus_nao_recebido": 0.0363331079301333, "conta_pagamento_confirmacao": 0.02973288604373163, "vas_consulta": 0.16396283277532386, "vas_contratacao": 0.01931597184412626, "conta_segunda_via": 0.016566714943062607, "conta_explicacao": 0.025129140441415468, "beneficios_consulta": 0.07283803370637304, "vas_cancelamento": 0.0060325439669337705, "internet_consumo": 0.10295128494350322, "plano_consulta": 0.295321178479559, "marketplace_pedido": 0.02486114863442254, "plano_troca": 0.011192185326349047, "internet_problema_conexao": 0.034445000345220335, "sem_correspondencia": 0.1312230282539518}, "confidence": 0.295321178479559, "input_tokens": 51, "latency_ms": 32.130176999999094} +{"id": "g0087-plano_troca-regionalismo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.8468942429254348, "plano_nova_linha": 0.034820466358072504, "desconto_retencao": 0.0055645730809835035, "sem_correspondencia": 0.11272071763550921}, "confidence": 0.8468942429254348, "input_tokens": 56, "latency_ms": 15.905450000019528} +{"id": "g0087-plano_troca-regionalismo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.1403621218504945, "plano_troca": 0.42175001853558847, "internet_pacote_adicional": 0.1270872591279767, "conta_pagamento_confirmacao": 0.04246038738887287, "roaming_pacote": 0.002539123751782203, "portabilidade": 0.009479410489500042, "internet_problema_conexao": 0.004759112143624524, "marketplace_pedido": 0.036953022785187764, "cancelamento_linha": 0.002320471340711795, "conta_segunda_via": 0.013004868595859082, "seguranca_perda_roubo": 0.00323634392816499, "plano_nova_linha": 0.012722599638258544, "conta_contestacao": 0.012498002828311504, "plano_consulta": 0.10484142841254927, "vas_cancelamento": 0.0019294283354208653, "sem_correspondencia": 0.06405640084769694}, "confidence": 0.42175001853558847, "input_tokens": 61, "latency_ms": 30.81700299998147} +{"id": "g0087-plano_troca-regionalismo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.18782196449207608, "plano_troca": 0.45475454932718784, "desconto_retencao": 0.016944359546115558, "sem_correspondencia": 0.34047912663462054}, "confidence": 0.45475454932718784, "input_tokens": 60, "latency_ms": 15.738586000026089} +{"id": "g0087-plano_troca-regionalismo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"roaming_duvida": 0.015590750857117417, "plano_consulta": 0.15261496264656257, "plano_troca": 0.5218576586530268, "plano_nova_linha": 0.03284159550459053, "parceiros_ofertas": 0.0396569512898224, "vas_cancelamento": 0.0037486043792562137, "desconto_retencao": 0.015089262483855953, "internet_problema_conexao": 0.04389573592278604, "conta_explicacao": 0.015935204262613828, "negociacao_divida": 0.010370379164815613, "negociacao_religacao": 0.034701640541509614, "sem_correspondencia": 0.11369725429404304}, "confidence": 0.5218576586530268, "input_tokens": 60, "latency_ms": 23.491053999975975} +{"id": "g0087-plano_troca-regionalismo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_consulta": 0.12811511844477, "troca_numero": 0.00334979456395233, "plano_troca": 0.20849336829381088, "internet_pacote_adicional": 0.43152997199117654, "plano_nova_linha": 0.030759316152608834, "vas_cancelamento": 0.0040375320522873575, "desconto_retencao": 0.010398755853986991, "sem_correspondencia": 0.1833161426474071}, "confidence": 0.43152997199117654, "input_tokens": 60, "latency_ms": 16.8055489999972} +{"id": "g0087-plano_troca-regionalismo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.4995002064176457, "fidelidade_pontos": 0.04782914572975238, "internet_problema_conexao": 0.17141304146432634, "conta_vencimento": 0.004073608839278297, "troca_numero": 0.006242809150412507, "beneficios_consulta": 0.03776814576094098, "roaming_pacote": 0.003030111210299712, "fidelidade_resgate": 0.01349976622894347, "desconto_retencao": 0.00611391642893031, "plano_consulta": 0.10643815700238211, "plano_nova_linha": 0.027532185663203194, "sem_correspondencia": 0.07655890610388501}, "confidence": 0.4995002064176457, "input_tokens": 66, "latency_ms": 22.835326000006262} +{"id": "g0087-plano_troca-regionalismo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"desconto_retencao": 0.035518842295416145, "plano_consulta": 0.10916266909689944, "plano_troca": 0.14741311392474535, "bonus_nao_recebido": 0.014228512909431962, "plano_nova_linha": 0.013719357946423708, "cancelamento_linha": 0.001737549716830352, "conta_contestacao": 0.00930546001562277, "internet_pacote_adicional": 0.10147744766495366, "parceiros_ofertas": 0.4735627883761732, "portabilidade": 0.008514023985225005, "conta_vencimento": 0.0021754167125601557, "seguranca_fraude": 0.0044692557424771745, "atendimento_humano": 0.01687631503986596, "vas_contratacao": 0.00751164246858095, "reclamacao_atendimento": 0.006087138080132281, "sem_correspondencia": 0.048240466024661886}, "confidence": 0.4735627883761732, "input_tokens": 47, "latency_ms": 29.834475000001248} +{"id": "g0087-plano_troca-regionalismo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.04816442256829022, "parceiros_ofertas": 0.1232710827961901, "plano_troca": 0.6218278876690068, "reclamacao_atendimento": 0.016161542054681177, "desconto_retencao": 0.010358437683539811, "seguranca_perda_roubo": 0.004203455436531436, "plano_consulta": 0.12519524734998547, "sem_correspondencia": 0.05081792444177499}, "confidence": 0.6218278876690068, "input_tokens": 76, "latency_ms": 19.230150999987927} +{"id": "g0087-plano_troca-regionalismo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_pacote_adicional": 0.242297419237451, "plano_troca": 0.3229198963513859, "conta_debito_automatico_digital": 0.0014705181418019622, "desconto_retencao": 0.15720696317222477, "plano_consulta": 0.13386934629416833, "recarga_saldo": 0.001559302633810309, "plano_nova_linha": 0.02396900886288878, "sem_correspondencia": 0.11670754530626895}, "confidence": 0.3229198963513859, "input_tokens": 55, "latency_ms": 18.19661100000758} +{"id": "g0087-plano_troca-regionalismo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"atendimento_humano": 0.07353737734590901, "recarga_nao_creditada": 0.022254270779891377, "marketplace_compra": 0.06555695639453445, "desconto_retencao": 0.03559008136290352, "suporte_chip_esim": 0.0976345957485123, "conta_segunda_via": 0.02223907718385483, "plano_nova_linha": 0.1024401455867434, "roaming_cobranca": 0.006547001464077694, "cadastro_atualizacao": 0.05084467157571842, "plano_consulta": 0.2890301261987081, "seguranca_fraude": 0.03960880148440856, "sem_correspondencia": 0.19471689487473837}, "confidence": 0.2890301261987081, "input_tokens": 73, "latency_ms": 25.90301600000089} +{"id": "g0087-plano_troca-regionalismo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 0.03349607652319154, "plano_consulta": 0.2249077255487499, "marketplace_compra": 0.03169117698331216, "roaming_duvida": 0.010095434909743397, "seguranca_perda_roubo": 0.0044258882331473905, "plano_nova_linha": 0.03497816846216943, "desconto_retencao": 0.03321545783762143, "plano_troca": 0.3841180749313139, "recarga_nao_creditada": 0.003651345615303154, "reclamacao_atendimento": 0.019637107243809033, "marketplace_pedido": 0.04177104204125622, "sem_correspondencia": 0.17801250167038243}, "confidence": 0.3841180749313139, "input_tokens": 48, "latency_ms": 24.49047700000051} +{"id": "g0087-plano_troca-regionalismo-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 213, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.003992474979024462, "plano_troca": 0.9363189643559183, "plano_nova_linha": 0.030498000772965116, "sem_correspondencia": 0.029190559892092127}, "confidence": 0.9363189643559183, "input_tokens": 85, "latency_ms": 16.587501000003613} +{"id": "g0089-plano_troca-longo_contexto-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "plano_consulta", "probabilities": {"vas_consulta": 0.1834868684992213, "plano_consulta": 0.2724678285609907, "seguranca_fraude": 0.016926512539901382, "conta_contestacao": 0.023372103105635134, "desconto_retencao": 0.022809338387518627, "roaming_pacote": 0.0066999212629608, "marketplace_compra": 0.0186986089642282, "suporte_chip_esim": 0.007441716452320559, "suporte_sem_sinal": 0.10196655495289127, "plano_nova_linha": 0.058448230427576325, "plano_troca": 0.19857670856852344, "sem_correspondencia": 0.08910560827823227}, "confidence": 0.2724678285609907, "input_tokens": 91, "latency_ms": 26.329504999978326} +{"id": "g0089-plano_troca-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0052697535141494984, "plano_consulta": 0.3043643966850907, "negociacao_religacao": 0.015156500711975418, "desconto_retencao": 0.05165921007638097, "conta_debito_automatico_digital": 0.016092146527373195, "bonus_nao_recebido": 0.06292871664195698, "plano_nova_linha": 0.07524022047772116, "sem_correspondencia": 0.4692890553653521}, "confidence": 0.4692890553653521, "input_tokens": 78, "latency_ms": 19.03933100001609} +{"id": "g0089-plano_troca-longo_contexto-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "plano_consulta", "probabilities": {"marketplace_pedido": 0.08184741361208807, "plano_consulta": 0.33366539763598335, "desconto_retencao": 0.028257198368597792, "conta_contestacao": 0.020850116192827783, "plano_troca": 0.23720699327805086, "plano_nova_linha": 0.10379862688669352, "cadastro_atualizacao": 0.04393135715339932, "sem_correspondencia": 0.15044289687235934}, "confidence": 0.33366539763598335, "input_tokens": 82, "latency_ms": 18.936634999988655} +{"id": "g0089-plano_troca-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"desconto_retencao": 0.052065115510594416, "portabilidade": 0.011426715313453555, "plano_nova_linha": 0.10834850359136447, "conta_debito_automatico_digital": 0.0023862177701980502, "internet_consumo": 0.43543165860942157, "fidelidade_pontos": 0.008132380796662942, "plano_consulta": 0.22990126792099783, "sem_correspondencia": 0.15230814048730718}, "confidence": 0.43543165860942157, "input_tokens": 79, "latency_ms": 18.902708000013035} +{"id": "g0089-plano_troca-longo_contexto-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9231167812464033, "desconto_retencao": 0.004601565546039565, "plano_nova_linha": 0.0420732525429987, "sem_correspondencia": 0.030208400664558432}, "confidence": 0.9231167812464033, "input_tokens": 72, "latency_ms": 16.661562999985335} +{"id": "g0089-plano_troca-longo_contexto-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 196, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0032135893506680282, "plano_nova_linha": 0.016053226035720326, "plano_troca": 0.9639072532670735, "sem_correspondencia": 0.016825931346538127}, "confidence": 0.9639072532670735, "input_tokens": 79, "latency_ms": 16.8363779999936} +{"id": "g0089-plano_troca-longo_contexto-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 171, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.1486553341223119, "plano_nova_linha": 0.06380697829304256, "plano_consulta": 0.21249497575938334, "plano_troca": 0.053007455282546044, "portabilidade": 0.024962565793292292, "desconto_retencao": 0.22928923940338447, "recarga_saldo": 0.012625156396178784, "sem_correspondencia": 0.2551582949498606}, "confidence": 0.2551582949498606, "input_tokens": 72, "latency_ms": 17.713759999992362} +{"id": "g0089-plano_troca-longo_contexto-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 0.02740940464385508, "plano_troca": 0.5825010565226015, "desconto_retencao": 0.02175339507755542, "negociacao_religacao": 0.03116495176760923, "plano_nova_linha": 0.04444490021301853, "roaming_cobranca": 0.00680887422901054, "plano_consulta": 0.13352689209173849, "sem_correspondencia": 0.15239052545461118}, "confidence": 0.5825010565226015, "input_tokens": 66, "latency_ms": 17.05819100001804} +{"id": "g0089-plano_troca-longo_contexto-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 151, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.11042846986119009, "plano_troca": 0.22210333247713743, "desconto_retencao": 0.033276730029509885, "sem_correspondencia": 0.6341914676321626}, "confidence": 0.6341914676321626, "input_tokens": 64, "latency_ms": 15.979571999992004} +{"id": "g0089-plano_troca-longo_contexto-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"reclamacao_atendimento": 0.030898056227128278, "desconto_retencao": 0.020655901019055387, "plano_troca": 0.5722179032627727, "roaming_pacote": 0.0067470350984995455, "plano_nova_linha": 0.0465892123867414, "fidelidade_pontos": 0.04509027844868253, "plano_consulta": 0.18143051056930393, "sem_correspondencia": 0.09637110298781625}, "confidence": 0.5722179032627727, "input_tokens": 76, "latency_ms": 17.543028000005734} +{"id": "g0089-plano_troca-longo_contexto-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 169, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.01603129680795756, "beneficios_consulta": 0.320321147774881, "atendimento_humano": 0.027418050177313268, "vas_consulta": 0.11826947875090783, "plano_nova_linha": 0.021773150700571606, "cancelamento_linha": 0.008679381586134103, "plano_troca": 0.25192624095396154, "marketplace_compra": 0.009292299940436234, "vas_cancelamento": 0.009402969014036817, "plano_consulta": 0.16089208687131681, "negociacao_divida": 0.005088198553136765, "sem_correspondencia": 0.05090569886934643}, "confidence": 0.320321147774881, "input_tokens": 72, "latency_ms": 23.24671799999578} +{"id": "g0089-plano_troca-longo_contexto-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.014840367446974844, "plano_nova_linha": 0.03282893698631039, "recarga_nao_creditada": 0.0009908433592669566, "suporte_chip_esim": 0.009919109576984607, "plano_troca": 0.4296034901089825, "seguranca_perda_roubo": 0.002459307388161277, "roaming_pacote": 0.3480866517988713, "fidelidade_resgate": 0.014498063533943553, "plano_consulta": 0.07120345329119067, "reclamacao_atendimento": 0.004340827329382329, "marketplace_compra": 0.013998997530590904, "sem_correspondencia": 0.05722995164934062}, "confidence": 0.4296034901089825, "input_tokens": 78, "latency_ms": 24.577276000002257} +{"id": "g0090-plano_troca-indireto_multiplo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.4954484478691298, "plano_nova_linha": 0.04319597101522053, "roaming_duvida": 0.007930996948732134, "suporte_sem_sinal": 0.05524348551836989, "marketplace_compra": 0.014513157529433215, "plano_troca": 0.008921457590618048, "plano_consulta": 0.21201771821062093, "cancelamento_linha": 0.0017312179816408963, "desconto_retencao": 0.006085767969167279, "conta_pagamento_confirmacao": 0.021019393898726046, "cadastro_atualizacao": 0.024866935244944006, "sem_correspondencia": 0.10902545022339723}, "confidence": 0.4954484478691298, "input_tokens": 44, "latency_ms": 23.988449000000855} +{"id": "g0090-plano_troca-indireto_multiplo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["marketplace_compra"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"reclamacao_atendimento": 0.015741896381825774, "parceiros_ofertas": 0.4664497522917934, "plano_nova_linha": 0.08405734119256587, "negociacao_religacao": 0.0046778462443076135, "suporte_chip_esim": 0.06304529508538516, "desconto_retencao": 0.008209272547254513, "roaming_cobranca": 0.0012683989881037648, "atendimento_humano": 0.024706543272806622, "beneficios_consulta": 0.06444819475264345, "plano_consulta": 0.12268864751210992, "marketplace_pedido": 0.03208109465311482, "cancelamento_linha": 0.0007683081445977629, "fidelidade_resgate": 0.004417447512892191, "plano_troca": 0.008960429862229701, "conta_segunda_via": 0.00517736065732937, "sem_correspondencia": 0.09330217090104001}, "confidence": 0.4664497522917934, "input_tokens": 47, "latency_ms": 30.484385999983488} +{"id": "g0090-plano_troca-indireto_multiplo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"vas_cancelamento": 0.01397917096615629, "plano_troca": 0.19751314027747077, "vas_consulta": 0.14458182965788016, "negociacao_religacao": 0.008361840916564646, "conta_segunda_via": 0.017301669956616552, "plano_consulta": 0.24124436934225824, "desconto_retencao": 0.07780846483700132, "roaming_duvida": 0.006181083372683421, "plano_nova_linha": 0.012657143623541535, "internet_pacote_adicional": 0.14710651858714197, "recarga_saldo": 0.004223464671980271, "sem_correspondencia": 0.12904130379070486}, "confidence": 0.24124436934225824, "input_tokens": 51, "latency_ms": 23.823308999993742} +{"id": "g0090-plano_troca-indireto_multiplo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 66, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"desconto_retencao": 0.03688899991713627, "cancelamento_linha": 0.0033246906803469224, "plano_consulta": 0.21626430382648013, "negociacao_divida": 0.010876124358124968, "plano_troca": 0.11842460055106457, "suporte_sem_sinal": 0.12725324099358934, "conta_debito_automatico_digital": 0.017038804432296516, "conta_explicacao": 0.031156169005629068, "bonus_nao_recebido": 0.019673471429195285, "parceiros_ofertas": 0.060993514396612, "negociacao_religacao": 0.009192027628846038, "plano_nova_linha": 0.10400552842608486, "internet_problema_conexao": 0.055482949217012544, "atendimento_humano": 0.043629995018590446, "seguranca_fraude": 0.013879884755055956, "sem_correspondencia": 0.1319156953639351}, "confidence": 0.21626430382648013, "input_tokens": 39, "latency_ms": 31.093824999999242} +{"id": "g0090-plano_troca-indireto_multiplo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"desconto_retencao": 0.017102718297522967, "marketplace_compra": 0.0313075332813185, "plano_troca": 0.023652803075700245, "fidelidade_pontos": 0.029817337073049805, "plano_consulta": 0.3337246466725727, "conta_explicacao": 0.08138888302737746, "bonus_nao_recebido": 0.044461771700888685, "parceiros_ofertas": 0.05973955969411092, "plano_nova_linha": 0.02483739323268563, "reclamacao_atendimento": 0.18975925383702164, "recarga_realizar": 0.006158293670458693, "sem_correspondencia": 0.15804980643729277}, "confidence": 0.3337246466725727, "input_tokens": 54, "latency_ms": 23.447513999997227} +{"id": "g0090-plano_troca-indireto_multiplo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"recarga_saldo": 0.0036137979780549016, "plano_consulta": 0.17745280414547326, "plano_nova_linha": 0.023102656200457275, "desconto_retencao": 0.008333153161218743, "plano_troca": 0.5322377726343832, "suporte_chip_esim": 0.021119110463254147, "cadastro_atualizacao": 0.026526579855698364, "sem_correspondencia": 0.20761412556146006}, "confidence": 0.5322377726343832, "input_tokens": 39, "latency_ms": 17.066278999976703} +{"id": "g0090-plano_troca-indireto_multiplo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"atendimento_humano": 0.049402220094889426, "reclamacao_atendimento": 0.018403916352569834, "parceiros_ofertas": 0.12063511151318491, "cadastro_atualizacao": 0.02301125497714256, "plano_consulta": 0.215908073230123, "seguranca_fraude": 0.009915231153569378, "recarga_realizar": 0.38264904807102923, "plano_troca": 0.010625929023842094, "conta_segunda_via": 0.017014852407691565, "negociacao_religacao": 0.003490579207669892, "desconto_retencao": 0.010419044088328219, "conta_contestacao": 0.010238832232313928, "conta_explicacao": 0.032529530358053095, "conta_debito_automatico_digital": 0.005591135208175042, "plano_nova_linha": 0.04036981385604505, "sem_correspondencia": 0.04979542822537277}, "confidence": 0.38264904807102923, "input_tokens": 49, "latency_ms": 31.316950999979554} +{"id": "g0090-plano_troca-indireto_multiplo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.005997228658870378, "plano_troca": 0.9558971733026886, "plano_nova_linha": 0.013754525595976168, "sem_correspondencia": 0.024351072442464854}, "confidence": 0.9558971733026886, "input_tokens": 41, "latency_ms": 15.565613000006806} +{"id": "g0090-plano_troca-indireto_multiplo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"vas_contratacao": 0.02860207617493301, "plano_nova_linha": 0.024268449774724647, "plano_troca": 0.239020447562543, "plano_consulta": 0.1764434842014239, "atendimento_humano": 0.07757843144910465, "conta_debito_automatico_digital": 0.021437842009553763, "cancelamento_linha": 0.009588530113011284, "parceiros_ofertas": 0.05408622598770875, "desconto_retencao": 0.015578991450564626, "fidelidade_resgate": 0.014103967440289106, "conta_explicacao": 0.027470020078434243, "roaming_pacote": 0.0033270972176656166, "vas_consulta": 0.11466789037359519, "beneficios_consulta": 0.05366318575438846, "conta_vencimento": 0.0075047918163766705, "sem_correspondencia": 0.13265856859568312}, "confidence": 0.239020447562543, "input_tokens": 50, "latency_ms": 28.575017999997954} +{"id": "g0090-plano_troca-indireto_multiplo-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.12615830632336558, "plano_troca": 0.030863507202408887, "desconto_retencao": 0.028039677677764996, "sem_correspondencia": 0.8149385087964606}, "confidence": 0.8149385087964606, "input_tokens": 49, "latency_ms": 15.766425000009576} +{"id": "g0090-plano_troca-indireto_multiplo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_resgate": 0.02924591961451066, "suporte_chip_esim": 0.021150167406054386, "suporte_configuracao": 0.025510181849870577, "marketplace_pedido": 0.03786838315211128, "reclamacao_atendimento": 0.04531522706266636, "desconto_retencao": 0.09602728947171342, "plano_nova_linha": 0.04709864641038512, "plano_consulta": 0.2275497250028851, "vas_consulta": 0.05830349973297108, "conta_explicacao": 0.059125607947597233, "plano_troca": 0.14421172013625305, "portabilidade": 0.0298055755474353, "troca_numero": 0.0029241756137063954, "roaming_duvida": 0.00764759793615785, "internet_problema_conexao": 0.019967153077985057, "sem_correspondencia": 0.14824913003769716}, "confidence": 0.2275497250028851, "input_tokens": 42, "latency_ms": 29.80725500000858} +{"id": "g0090-plano_troca-indireto_multiplo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_pontos": 0.061767848302769, "plano_consulta": 0.47739054487012605, "negociacao_religacao": 0.012731174737375986, "troca_numero": 0.006365419264978227, "portabilidade": 0.016279770476074814, "desconto_retencao": 0.011709087418189414, "plano_nova_linha": 0.1429460815607097, "sem_correspondencia": 0.2708100733697768}, "confidence": 0.47739054487012605, "input_tokens": 46, "latency_ms": 16.408612999981642} +{"id": "g0093-plano_nova_linha-erros_digitacao-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 0.024042894410264026, "fidelidade_pontos": 0.09543034169193212, "internet_consumo": 0.04768586026042369, "roaming_pacote": 0.0023209600479638603, "negociacao_divida": 0.00948189619185626, "plano_troca": 0.03263189435202842, "troca_numero": 0.002172405475107856, "beneficios_consulta": 0.0313488633305194, "conta_segunda_via": 0.014410797299987687, "marketplace_pedido": 0.026565920034944714, "recarga_saldo": 0.0038230884414601845, "internet_problema_conexao": 0.013572813694301937, "fidelidade_resgate": 0.01510821358844967, "plano_nova_linha": 0.4215972933603952, "plano_consulta": 0.16083089326030411, "sem_correspondencia": 0.09897586456006084}, "confidence": 0.4215972933603952, "input_tokens": 49, "latency_ms": 30.41499699997985} +{"id": "g0093-plano_nova_linha-erros_digitacao-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 0.027690400746330977, "bonus_nao_recebido": 0.02132320733885378, "conta_vencimento": 0.004240042910761272, "plano_consulta": 0.0936117377014343, "portabilidade": 0.011939774959622732, "cadastro_atualizacao": 0.037102005632880034, "vas_consulta": 0.1472541064340963, "plano_nova_linha": 0.4070775129346489, "vas_contratacao": 0.016142191042139094, "conta_contestacao": 0.016891350631449337, "plano_troca": 0.018544554339062498, "sem_correspondencia": 0.1981831153287208}, "confidence": 0.4070775129346489, "input_tokens": 38, "latency_ms": 23.406166000000894} +{"id": "g0093-plano_nova_linha-erros_digitacao-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.026209634358828504, "conta_vencimento": 0.004827905549706731, "plano_consulta": 0.09846857401055954, "roaming_duvida": 0.007746108973548288, "seguranca_perda_roubo": 0.018767031311655157, "plano_nova_linha": 0.662224068521665, "portabilidade": 0.01688876597996952, "sem_correspondencia": 0.16486791129406725}, "confidence": 0.662224068521665, "input_tokens": 42, "latency_ms": 16.87432100001729} +{"id": "g0093-plano_nova_linha-erros_digitacao-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.3607990738369533, "negociacao_divida": 0.00859717372004206, "recarga_realizar": 0.024725360772828237, "marketplace_pedido": 0.023931574054126093, "beneficios_consulta": 0.0776650457850983, "negociacao_religacao": 0.019222876039126074, "parceiros_ofertas": 0.03292985257419771, "desconto_retencao": 0.01710188387231726, "suporte_configuracao": 0.019604610260944247, "plano_consulta": 0.1514641492148264, "vas_consulta": 0.040697291455513526, "internet_problema_conexao": 0.004929855461297691, "plano_troca": 0.019663466122314833, "conta_pagamento_confirmacao": 0.042596496601964816, "seguranca_perda_roubo": 0.026088193034671067, "sem_correspondencia": 0.1299830971937784}, "confidence": 0.3607990738369533, "input_tokens": 41, "latency_ms": 30.115272000017512} +{"id": "g0093-plano_nova_linha-erros_digitacao-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.03194262981147644, "plano_nova_linha": 0.8655823872230196, "plano_troca": 0.030023403001176334, "sem_correspondencia": 0.07245157996432762}, "confidence": 0.8655823872230196, "input_tokens": 45, "latency_ms": 16.77575599998704} +{"id": "g0093-plano_nova_linha-erros_digitacao-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"reclamacao_atendimento": 0.0790700327512747, "parceiros_ofertas": 0.06911169183231475, "plano_consulta": 0.09341444070886941, "suporte_chip_esim": 0.025856444400841117, "plano_nova_linha": 0.37489989373064286, "troca_numero": 0.001756336282692419, "marketplace_pedido": 0.020340567685820727, "plano_troca": 0.023497756548464036, "conta_pagamento_confirmacao": 0.017891323621487015, "conta_explicacao": 0.02237768291749252, "roaming_cobranca": 0.004017976256042528, "atendimento_humano": 0.06808128406898994, "bonus_nao_recebido": 0.009203705198439667, "desconto_retencao": 0.0021579729524856244, "roaming_pacote": 0.003163222668289624, "sem_correspondencia": 0.18515966837585304}, "confidence": 0.37489989373064286, "input_tokens": 41, "latency_ms": 29.661728999997194} +{"id": "g0093-plano_nova_linha-erros_digitacao-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"suporte_chip_esim": 0.04704506326027568, "conta_vencimento": 0.004358325622294791, "plano_consulta": 0.151771441208039, "beneficios_consulta": 0.08435864752462971, "troca_numero": 0.002907473828811762, "conta_contestacao": 0.03154772522268891, "plano_nova_linha": 0.4675042930530647, "negociacao_divida": 0.010169344029973269, "plano_troca": 0.019161073504361144, "portabilidade": 0.007803718099233498, "recarga_nao_creditada": 0.005357563499378201, "sem_correspondencia": 0.1680153311472493}, "confidence": 0.4675042930530647, "input_tokens": 39, "latency_ms": 21.99225100000035} +{"id": "g0093-plano_nova_linha-erros_digitacao-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.1052377871243307, "plano_nova_linha": 0.1961316124926081, "suporte_chip_esim": 0.00960013249143665, "marketplace_compra": 0.02808080924030466, "fidelidade_pontos": 0.02646761329043115, "bonus_nao_recebido": 0.0051796835632831936, "recarga_realizar": 0.014139448911126786, "cancelamento_linha": 0.008114196180634052, "plano_consulta": 0.21875202171936584, "internet_pacote_adicional": 0.16454177730915395, "fidelidade_resgate": 0.010933708157692507, "recarga_nao_creditada": 0.0032254186676780754, "conta_debito_automatico_digital": 0.003692209406113277, "conta_pagamento_confirmacao": 0.019423998462669585, "plano_troca": 0.028504255528584058, "sem_correspondencia": 0.15797532745458742}, "confidence": 0.21875202171936584, "input_tokens": 42, "latency_ms": 31.61707800001068} +{"id": "g0093-plano_nova_linha-erros_digitacao-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5072687301327299, "conta_contestacao": 0.06172655563064468, "plano_consulta": 0.10232909090472724, "plano_troca": 0.04197816205569276, "conta_vencimento": 0.006388497580512876, "reclamacao_atendimento": 0.050668258550276804, "atendimento_humano": 0.041927289491045315, "sem_correspondencia": 0.18771341565437047}, "confidence": 0.5072687301327299, "input_tokens": 38, "latency_ms": 17.38411899998482} +{"id": "g0093-plano_nova_linha-erros_digitacao-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.012158687598788095, "suporte_sem_sinal": 0.13216409014108674, "plano_nova_linha": 0.6938033251782021, "plano_consulta": 0.0392193128495695, "plano_troca": 0.011988233197615805, "recarga_nao_creditada": 0.0008718287342873244, "conta_segunda_via": 0.014699786614918088, "sem_correspondencia": 0.0950947356855324}, "confidence": 0.6938033251782021, "input_tokens": 41, "latency_ms": 16.85298399999624} +{"id": "g0093-plano_nova_linha-erros_digitacao-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 73, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.016689085193017927, "internet_consumo": 0.10930615391837076, "atendimento_humano": 0.02728743224299103, "plano_nova_linha": 0.6254179748538284, "plano_troca": 0.04455851211396122, "plano_consulta": 0.08027422775770686, "suporte_chip_esim": 0.007078902636812043, "sem_correspondencia": 0.08938771128331179}, "confidence": 0.6254179748538284, "input_tokens": 41, "latency_ms": 16.52348999999731} +{"id": "g0093-plano_nova_linha-erros_digitacao-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0467982143163681, "marketplace_compra": 0.03733131289482117, "conta_debito_automatico_digital": 0.01938064582645893, "seguranca_fraude": 0.053600676357746124, "atendimento_humano": 0.10908064246177673, "plano_consulta": 0.19634392857551575, "suporte_chip_esim": 0.03148922696709633, "conta_explicacao": 0.025456981733441353, "negociacao_divida": 0.008227929472923279, "internet_consumo": 0.022137299180030823, "plano_nova_linha": 0.21050910651683807, "sem_correspondencia": 0.23964403569698334}, "confidence": 0.23964403569698334, "input_tokens": 46, "latency_ms": 23.663360000000466} +{"id": "g0095-plano_nova_linha-emocional-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.08026071826049731, "conta_pagamento_confirmacao": 0.014199058471406012, "recarga_realizar": 0.004422908807632787, "bonus_nao_recebido": 0.01300052556345318, "plano_troca": 0.013540180391870962, "beneficios_consulta": 0.026420054986799047, "plano_nova_linha": 0.7914411472507142, "sem_correspondencia": 0.05671540626762643}, "confidence": 0.7914411472507142, "input_tokens": 62, "latency_ms": 17.505459000005885} +{"id": "g0095-plano_nova_linha-emocional-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5434893487357789, "internet_consumo": 0.03102212838946328, "conta_debito_automatico_digital": 0.008570827729321778, "recarga_saldo": 0.0019883558118988505, "marketplace_compra": 0.01480598500393252, "plano_troca": 0.017778434244309176, "seguranca_perda_roubo": 0.04667167839139376, "plano_consulta": 0.1435438872663261, "fidelidade_resgate": 0.010904536818648206, "cadastro_atualizacao": 0.018323978805944795, "seguranca_fraude": 0.041395255329496866, "sem_correspondencia": 0.12150558347348572}, "confidence": 0.5434893487357789, "input_tokens": 64, "latency_ms": 24.68591200002379} +{"id": "g0095-plano_nova_linha-emocional-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.16026938625796483, "vas_consulta": 0.10118680121639059, "suporte_configuracao": 0.03161171954751156, "portabilidade": 0.023486713920867788, "bonus_nao_recebido": 0.052582165542902765, "suporte_sem_sinal": 0.1781858726677218, "plano_troca": 0.016724952258412144, "plano_nova_linha": 0.254524628935704, "internet_consumo": 0.043639941086971556, "roaming_pacote": 0.004436461904479707, "troca_numero": 0.008487123416435897, "sem_correspondencia": 0.12486423324463738}, "confidence": 0.254524628935704, "input_tokens": 62, "latency_ms": 23.212266999991016} +{"id": "g0095-plano_nova_linha-emocional-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6435073185881646, "plano_consulta": 0.041601446610726886, "plano_troca": 0.03368593095169036, "sem_correspondencia": 0.28120530384941816}, "confidence": 0.6435073185881646, "input_tokens": 56, "latency_ms": 16.10276700000668} +{"id": "g0095-plano_nova_linha-emocional-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 131, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.01870427710243042, "vas_contratacao": 0.045776484067719295, "recarga_nao_creditada": 0.002243707024940667, "portabilidade": 0.005954347266820141, "conta_debito_automatico_digital": 0.003801424405068764, "recarga_realizar": 0.003805156447569722, "atendimento_humano": 0.030630520547879438, "fidelidade_resgate": 0.011505325675755195, "beneficios_consulta": 0.048157697149705685, "plano_nova_linha": 0.6615477406100263, "roaming_cobranca": 0.0011599916387253684, "negociacao_divida": 0.006607961576814522, "plano_consulta": 0.07953758780365437, "desconto_retencao": 0.005615187048816472, "reclamacao_atendimento": 0.010834301221019929, "sem_correspondencia": 0.06411829041305371}, "confidence": 0.6615477406100263, "input_tokens": 62, "latency_ms": 30.581033000004254} +{"id": "g0095-plano_nova_linha-emocional-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5013005770839793, "plano_troca": 0.058374785321763045, "plano_consulta": 0.07949015557386097, "sem_correspondencia": 0.3608344820203966}, "confidence": 0.5013005770839793, "input_tokens": 59, "latency_ms": 15.798955000008164} +{"id": "g0095-plano_nova_linha-emocional-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.017459507072241122, "plano_troca": 0.009716099525569125, "plano_nova_linha": 0.9183524938460466, "sem_correspondencia": 0.05447189955614314}, "confidence": 0.9183524938460466, "input_tokens": 58, "latency_ms": 15.764316999991479} +{"id": "g0095-plano_nova_linha-emocional-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.025158655636370673, "plano_consulta": 0.2117609734046024, "plano_troca": 0.03118280368226154, "cadastro_atualizacao": 0.04181817732074064, "plano_nova_linha": 0.2992515132165769, "recarga_saldo": 0.005888487880446559, "desconto_retencao": 0.013517412684079438, "sem_correspondencia": 0.37142197617492184}, "confidence": 0.37142197617492184, "input_tokens": 60, "latency_ms": 16.816457000004448} +{"id": "g0095-plano_nova_linha-emocional-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.01301707333578961, "recarga_saldo": 0.0010708848764079484, "bonus_nao_recebido": 0.005277779909827395, "plano_nova_linha": 0.865114812211798, "suporte_sem_sinal": 0.03369043038474718, "plano_consulta": 0.03346339256642376, "plano_troca": 0.006707202675169719, "sem_correspondencia": 0.04165842403983644}, "confidence": 0.865114812211798, "input_tokens": 57, "latency_ms": 17.162619000004042} +{"id": "g0095-plano_nova_linha-emocional-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.04530678269637294, "bonus_nao_recebido": 0.03042678066765454, "negociacao_divida": 0.015167799304056885, "plano_consulta": 0.2041376490968316, "plano_nova_linha": 0.1293962030905092, "suporte_chip_esim": 0.05516532669872976, "conta_pagamento_confirmacao": 0.020430037721256955, "roaming_duvida": 0.00834651120893856, "reclamacao_atendimento": 0.18263949251488829, "conta_contestacao": 0.04991539477689026, "vas_cancelamento": 0.00548671367957442, "fidelidade_resgate": 0.012165152271806588, "plano_troca": 0.04281978657416183, "marketplace_compra": 0.021891616118870857, "conta_explicacao": 0.02320608840416577, "sem_correspondencia": 0.15349866517529154}, "confidence": 0.2041376490968316, "input_tokens": 57, "latency_ms": 33.53842500001747} +{"id": "g0095-plano_nova_linha-emocional-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 0.059306718119084584, "plano_troca": 0.010710044711616138, "cancelamento_linha": 0.004248656777380548, "conta_segunda_via": 0.014956446291393281, "internet_problema_conexao": 0.04997727250458609, "plano_consulta": 0.09880956214037705, "plano_nova_linha": 0.6172646253922588, "conta_explicacao": 0.013430100799996379, "portabilidade": 0.006328653978905237, "beneficios_consulta": 0.02642205717161689, "conta_contestacao": 0.007771775554118844, "roaming_pacote": 0.0021459183085094473, "fidelidade_resgate": 0.006247000738236351, "vas_consulta": 0.018682774064983646, "conta_debito_automatico_digital": 0.0019274293350810148, "sem_correspondencia": 0.06177096411185566}, "confidence": 0.6172646253922588, "input_tokens": 60, "latency_ms": 30.82658400001037} +{"id": "g0095-plano_nova_linha-emocional-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6136338299311365, "plano_troca": 0.04731795247002265, "plano_consulta": 0.06101354920028193, "sem_correspondencia": 0.278034668398559}, "confidence": 0.6136338299311365, "input_tokens": 60, "latency_ms": 16.220306000008122} +{"id": "g0097-plano_nova_linha-indireto_multiplo-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 176, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"roaming_duvida": 0.0063133245299367225, "marketplace_compra": 0.017236195749465364, "atendimento_humano": 0.02182293900549395, "seguranca_perda_roubo": 0.010318640766068615, "cadastro_atualizacao": 0.021192372146233613, "plano_troca": 0.007424402621781584, "negociacao_religacao": 0.007170942248177593, "recarga_realizar": 0.025258861840886663, "plano_consulta": 0.10984654880609351, "vas_contratacao": 0.005904238754920327, "plano_nova_linha": 0.1578594766625734, "recarga_saldo": 0.021835511860429827, "parceiros_ofertas": 0.031737756434828776, "conta_debito_automatico_digital": 0.003441836966656161, "beneficios_consulta": 0.43497965357586715, "sem_correspondencia": 0.11765729803058672}, "confidence": 0.43497965357586715, "input_tokens": 73, "latency_ms": 32.0804209999892} +{"id": "g0097-plano_nova_linha-indireto_multiplo-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.008432293546357012, "negociacao_religacao": 0.009912085065024487, "vas_consulta": 0.04339335980061516, "recarga_realizar": 0.010786879177769996, "recarga_nao_creditada": 0.009683256308080338, "plano_consulta": 0.1544293208353963, "plano_nova_linha": 0.022750881204871867, "suporte_chip_esim": 0.061257785035049125, "suporte_configuracao": 0.07672381615425877, "conta_contestacao": 0.09238936265155755, "seguranca_fraude": 0.07637547169929756, "plano_troca": 0.01713991026784974, "marketplace_pedido": 0.05198492627548779, "roaming_duvida": 0.020538705043644787, "conta_debito_automatico_digital": 0.08816315480032437, "sem_correspondencia": 0.25603879213441516}, "confidence": 0.25603879213441516, "input_tokens": 49, "latency_ms": 31.908683000011706} +{"id": "g0097-plano_nova_linha-indireto_multiplo-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_consulta", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 0.006111152827250622, "plano_nova_linha": 0.37412186663238994, "vas_contratacao": 0.006310995571329232, "suporte_chip_esim": 0.015068062530384329, "plano_troca": 0.01298237947248324, "internet_problema_conexao": 0.24999426276156678, "plano_consulta": 0.1843946236844758, "cancelamento_linha": 0.0012321912937983904, "atendimento_humano": 0.03673005318717178, "internet_consumo": 0.018670519042364386, "desconto_retencao": 0.00391468102638259, "conta_contestacao": 0.008701883764977759, "fidelidade_resgate": 0.00680113483850957, "conta_explicacao": 0.009375708725606764, "seguranca_perda_roubo": 0.005875340540593135, "sem_correspondencia": 0.05971514410071568}, "confidence": 0.37412186663238994, "input_tokens": 67, "latency_ms": 31.951159999977108} +{"id": "g0097-plano_nova_linha-indireto_multiplo-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.10635621160095303, "plano_nova_linha": 0.15657617239230967, "plano_troca": 0.025015564775181364, "sem_correspondencia": 0.7120520512315559}, "confidence": 0.7120520512315559, "input_tokens": 51, "latency_ms": 15.837203000018008} +{"id": "g0097-plano_nova_linha-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"marketplace_pedido": 0.06378111669448681, "suporte_sem_sinal": 0.12931824594604238, "vas_cancelamento": 0.007268886567598778, "portabilidade": 0.007575369014900854, "conta_explicacao": 0.03149888874967142, "conta_pagamento_confirmacao": 0.016364465629822023, "plano_troca": 0.026114489765572027, "cancelamento_linha": 0.07515863831400155, "conta_vencimento": 0.0034396829985056587, "plano_consulta": 0.439365028892123, "internet_consumo": 0.06587741219131679, "sem_correspondencia": 0.13423777523595876}, "confidence": 0.439365028892123, "input_tokens": 58, "latency_ms": 23.486355000017056} +{"id": "g0097-plano_nova_linha-indireto_multiplo-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.023383269794924836, "plano_troca": 0.010902360474853679, "plano_nova_linha": 0.9267422695482705, "sem_correspondencia": 0.0389721001819509}, "confidence": 0.9267422695482705, "input_tokens": 54, "latency_ms": 15.486321999986785} +{"id": "g0097-plano_nova_linha-indireto_multiplo-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.23323724077841076, "plano_troca": 0.03216052278128812, "conta_contestacao": 0.05423228562659185, "desconto_retencao": 0.015582929571022764, "fidelidade_resgate": 0.026653148855401723, "plano_nova_linha": 0.2822069692329052, "marketplace_pedido": 0.04304327242806216, "sem_correspondencia": 0.31288363072631736}, "confidence": 0.31288363072631736, "input_tokens": 48, "latency_ms": 16.40554099998326} +{"id": "g0097-plano_nova_linha-indireto_multiplo-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.01542970419413978, "plano_nova_linha": 0.4109726728086505, "plano_consulta": 0.17548637860255298, "bonus_nao_recebido": 0.009561111637737832, "conta_segunda_via": 0.03215804836845796, "plano_troca": 0.017464912329661547, "marketplace_pedido": 0.054279545835348456, "sem_correspondencia": 0.2846476262234509}, "confidence": 0.4109726728086505, "input_tokens": 57, "latency_ms": 17.344105000006493} +{"id": "g0097-plano_nova_linha-indireto_multiplo-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 126, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.026042856106643465, "desconto_retencao": 0.0033924588810988103, "internet_problema_conexao": 0.003274824916034671, "beneficios_consulta": 0.01511023571238232, "internet_pacote_adicional": 0.7857844744413892, "conta_segunda_via": 0.003055338247959317, "plano_consulta": 0.04442065870493393, "fidelidade_pontos": 0.0030924654248102963, "plano_nova_linha": 0.08497760252328485, "conta_debito_automatico_digital": 0.0005719683621363168, "negociacao_religacao": 0.0010665708216465782, "plano_troca": 0.0015779523972056823, "recarga_saldo": 0.0012889156024739337, "seguranca_perda_roubo": 0.001749557323885123, "seguranca_fraude": 0.0008775761223079479, "sem_correspondencia": 0.02371654441180756}, "confidence": 0.7857844744413892, "input_tokens": 54, "latency_ms": 31.57757599998945} +{"id": "g0097-plano_nova_linha-indireto_multiplo-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 103, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.031086876756795667, "plano_nova_linha": 0.13597153025886766, "vas_contratacao": 0.040936492078479436, "fidelidade_resgate": 0.02970620781402135, "recarga_saldo": 0.010951928712785775, "reclamacao_atendimento": 0.04564831371867423, "roaming_duvida": 0.008288943146996623, "seguranca_perda_roubo": 0.027769975157305782, "vas_consulta": 0.19224910294824016, "plano_troca": 0.010668451818313808, "plano_consulta": 0.13575768369616803, "suporte_chip_esim": 0.028288230089185906, "recarga_realizar": 0.011207562787774482, "recarga_nao_creditada": 0.006958731398293887, "internet_pacote_adicional": 0.14367578816655435, "sem_correspondencia": 0.1408341814515428}, "confidence": 0.19224910294824016, "input_tokens": 52, "latency_ms": 30.90817699998638} +{"id": "g0097-plano_nova_linha-indireto_multiplo-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"conta_explicacao": 0.006229198859200393, "internet_consumo": 0.00516992787499569, "troca_numero": 0.0003504505620032097, "plano_consulta": 0.06492319293054813, "vas_consulta": 0.006649013951790453, "portabilidade": 0.0027679509048925523, "recarga_saldo": 0.001022681297420464, "roaming_duvida": 0.0008196323019571157, "atendimento_humano": 0.010761540938407766, "plano_troca": 0.002844649979482766, "beneficios_consulta": 0.03932305255787715, "bonus_nao_recebido": 0.8088717878018995, "marketplace_compra": 0.0027917450337485625, "plano_nova_linha": 0.024865393878611017, "negociacao_religacao": 0.0010886494399215867, "sem_correspondencia": 0.021521131687243657}, "confidence": 0.8088717878018995, "input_tokens": 54, "latency_ms": 29.908919999996897} +{"id": "g0097-plano_nova_linha-indireto_multiplo-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.04953261500608092, "conta_contestacao": 0.039156736006548884, "plano_nova_linha": 0.3836981691327259, "seguranca_perda_roubo": 0.016425174475612363, "fidelidade_pontos": 0.07521127398086433, "reclamacao_atendimento": 0.02241349812952302, "plano_consulta": 0.13270532182651712, "plano_troca": 0.02093608907579025, "marketplace_pedido": 0.03386208184814828, "conta_debito_automatico_digital": 0.010682308320134405, "recarga_saldo": 0.012877952363257741, "sem_correspondencia": 0.20249877983479675}, "confidence": 0.3836981691327259, "input_tokens": 50, "latency_ms": 23.91935500000386} +{"id": "g0098-internet_pacote_adicional-curto_neutro-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.011981463946471125, "seguranca_perda_roubo": 0.009231193888071202, "parceiros_ofertas": 0.05675977074816908, "vas_cancelamento": 0.006213515042463261, "roaming_duvida": 0.006932450898243297, "bonus_nao_recebido": 0.010477476714262825, "conta_explicacao": 0.028712173816888877, "internet_pacote_adicional": 0.5292252878501069, "fidelidade_resgate": 0.01016471531180771, "beneficios_consulta": 0.09258699382622915, "internet_consumo": 0.1208207602768363, "negociacao_divida": 0.010030745491270924, "internet_problema_conexao": 0.023145949381791243, "roaming_pacote": 0.005193228348369791, "cancelamento_linha": 0.00544565727768221, "sem_correspondencia": 0.07307861718133607}, "confidence": 0.5292252878501069, "input_tokens": 31, "latency_ms": 29.027266999975154} +{"id": "g0098-internet_pacote_adicional-curto_neutro-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0007182223362699223, "internet_pacote_adicional": 0.8038007530464686, "suporte_chip_esim": 0.0045841786190966675, "conta_contestacao": 0.03782765062027096, "suporte_configuracao": 0.00951868914800303, "bonus_nao_recebido": 0.004017083694611452, "fidelidade_resgate": 0.004757522441268779, "vas_cancelamento": 0.0007868503951979848, "internet_problema_conexao": 0.008393391567538691, "desconto_retencao": 0.008851298692116065, "marketplace_compra": 0.009845470702375611, "negociacao_divida": 0.0020379725738517086, "internet_consumo": 0.03397447086161694, "seguranca_fraude": 0.01997044250298128, "plano_troca": 0.0032552205692589747, "sem_correspondencia": 0.047660782229073335}, "confidence": 0.8038007530464686, "input_tokens": 32, "latency_ms": 30.586431000017456} +{"id": "g0098-internet_pacote_adicional-curto_neutro-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.006890810563256192, "internet_pacote_adicional": 0.4616185740550569, "bonus_nao_recebido": 0.16884776607704063, "sem_correspondencia": 0.36264284930464624}, "confidence": 0.4616185740550569, "input_tokens": 34, "latency_ms": 15.782573999985061} +{"id": "g0098-internet_pacote_adicional-curto_neutro-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.008265446030645622, "fidelidade_pontos": 0.012920512027867153, "conta_explicacao": 0.02302403214437177, "portabilidade": 0.007395509245709734, "vas_cancelamento": 0.0037476257831180497, "bonus_nao_recebido": 0.008857851944938079, "vas_consulta": 0.17126737722418428, "roaming_pacote": 0.0023250102785591694, "internet_consumo": 0.06862060800780742, "internet_pacote_adicional": 0.5995655125425149, "internet_problema_conexao": 0.007578220767010091, "sem_correspondencia": 0.08643229400327378}, "confidence": 0.5995655125425149, "input_tokens": 29, "latency_ms": 22.58305800000926} +{"id": "g0098-internet_pacote_adicional-curto_neutro-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.014260621479109606, "internet_problema_conexao": 0.026499185223729436, "internet_consumo": 0.025632731145018302, "conta_segunda_via": 0.002707694141681344, "roaming_pacote": 0.0009055819661493936, "bonus_nao_recebido": 0.008609697064346153, "internet_pacote_adicional": 0.8890040949379737, "sem_correspondencia": 0.03238039404199199}, "confidence": 0.8890040949379737, "input_tokens": 33, "latency_ms": 16.889259000009815} +{"id": "g0098-internet_pacote_adicional-curto_neutro-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_problema_conexao": 0.019707724965937715, "roaming_duvida": 0.01122559450037465, "vas_cancelamento": 0.007397013909291839, "roaming_pacote": 0.007115349359093031, "recarga_saldo": 0.0344435805123488, "internet_consumo": 0.05266224730251629, "conta_vencimento": 0.00756905107939004, "suporte_chip_esim": 0.0028617499211141817, "bonus_nao_recebido": 0.026347667665905034, "plano_consulta": 0.36110095131287967, "internet_pacote_adicional": 0.28785897051920295, "sem_correspondencia": 0.1817100989519458}, "confidence": 0.36110095131287967, "input_tokens": 33, "latency_ms": 22.97517399998128} +{"id": "g0098-internet_pacote_adicional-curto_neutro-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.49770643241028495, "roaming_pacote": 0.0029828841159061205, "roaming_cobranca": 0.004459577982714126, "suporte_sem_sinal": 0.08454812882039048, "bonus_nao_recebido": 0.03840311534398082, "internet_problema_conexao": 0.043457488529829086, "internet_consumo": 0.180881511270744, "sem_correspondencia": 0.14756086152615042}, "confidence": 0.49770643241028495, "input_tokens": 31, "latency_ms": 16.367200999980014} +{"id": "g0098-internet_pacote_adicional-curto_neutro-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.0008877841336398371, "atendimento_humano": 0.008602734248787233, "negociacao_religacao": 0.0005104186470733995, "roaming_cobranca": 0.00041344227295436406, "suporte_chip_esim": 0.0013957570113325016, "negociacao_divida": 0.0009601024340882941, "seguranca_fraude": 0.004505229901057083, "vas_cancelamento": 0.0005687678662620529, "roaming_pacote": 0.00048739635411637475, "internet_consumo": 0.011338533298041452, "internet_problema_conexao": 0.003984021766051088, "portabilidade": 0.0007834379424015124, "internet_pacote_adicional": 0.9447385818548873, "suporte_configuracao": 0.00301176877435935, "bonus_nao_recebido": 0.0013231685691425057, "sem_correspondencia": 0.0164888549258056}, "confidence": 0.9447385818548873, "input_tokens": 30, "latency_ms": 29.537136000016062} +{"id": "g0098-internet_pacote_adicional-curto_neutro-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.29696757534928564, "roaming_pacote": 0.005435296891059755, "internet_pacote_adicional": 0.42337325277773596, "sem_correspondencia": 0.2742238749819186}, "confidence": 0.42337325277773596, "input_tokens": 33, "latency_ms": 15.547139000005927} +{"id": "g0098-internet_pacote_adicional-curto_neutro-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.0047331599078070325, "internet_consumo": 0.04637159181487218, "vas_cancelamento": 0.002621274546755855, "recarga_nao_creditada": 0.0027108619533083057, "reclamacao_atendimento": 0.027836187319419545, "plano_consulta": 0.07560328026276883, "roaming_duvida": 0.0037660738948943457, "internet_pacote_adicional": 0.7650452479965852, "roaming_pacote": 0.0025810022979440446, "internet_problema_conexao": 0.005493934464586828, "bonus_nao_recebido": 0.006191738579870816, "sem_correspondencia": 0.05704564696118696}, "confidence": 0.7650452479965852, "input_tokens": 32, "latency_ms": 22.88767699999994} +{"id": "g0098-internet_pacote_adicional-curto_neutro-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.028903475705676324, "negociacao_divida": 0.010093719653164109, "internet_consumo": 0.05759769066104884, "troca_numero": 0.0012796412879658783, "cancelamento_linha": 0.0030127663947206295, "internet_pacote_adicional": 0.1821475486898855, "recarga_saldo": 0.0072788411621291, "bonus_nao_recebido": 0.06433844386031697, "beneficios_consulta": 0.12500144148374523, "negociacao_religacao": 0.006497464247407396, "marketplace_compra": 0.15815459089919012, "roaming_pacote": 0.002316937519583256, "plano_troca": 0.010068523650018828, "parceiros_ofertas": 0.0433533863034627, "internet_problema_conexao": 0.09060349365638502, "sem_correspondencia": 0.20935203482530013}, "confidence": 0.20935203482530013, "input_tokens": 31, "latency_ms": 27.56072899998685} +{"id": "g0098-internet_pacote_adicional-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.13096745641540858, "conta_contestacao": 0.060025898386444204, "beneficios_consulta": 0.23855701688773878, "bonus_nao_recebido": 0.04180861742127004, "vas_contratacao": 0.02843533527828199, "recarga_saldo": 0.048681338610496505, "roaming_pacote": 0.01142205978594312, "conta_vencimento": 0.009499268845170977, "internet_problema_conexao": 0.03471420047551711, "cadastro_atualizacao": 0.07640265865518878, "marketplace_compra": 0.04461673014299172, "sem_correspondencia": 0.2748694190955482}, "confidence": 0.2748694190955482, "input_tokens": 34, "latency_ms": 23.056552000014108} +{"id": "g0102-internet_pacote_adicional-emocional-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.010604724046014492, "internet_pacote_adicional": 0.8112389856247649, "conta_debito_automatico_digital": 0.003273984109784839, "internet_consumo": 0.03473300780080381, "bonus_nao_recebido": 0.005969047410188558, "roaming_cobranca": 0.0015448731949092884, "conta_contestacao": 0.010118114531139092, "parceiros_ofertas": 0.031391005246825865, "seguranca_perda_roubo": 0.0057595608373086525, "internet_problema_conexao": 0.02407531944117944, "roaming_pacote": 0.001400419711777677, "sem_correspondencia": 0.05989095804530338}, "confidence": 0.8112389856247649, "input_tokens": 54, "latency_ms": 23.68546799999649} +{"id": "g0102-internet_pacote_adicional-emocional-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.0038034553238885872, "fidelidade_resgate": 0.00394505662823876, "vas_consulta": 0.07276434107423731, "roaming_pacote": 0.001204186760715695, "conta_vencimento": 0.0014133309510289266, "negociacao_divida": 0.002579709393046562, "conta_segunda_via": 0.00298468870904953, "internet_problema_conexao": 0.049394865979636604, "bonus_nao_recebido": 0.004580116148627461, "recarga_saldo": 0.003722585561758636, "internet_consumo": 0.01985039840693798, "vas_contratacao": 0.011266831707403335, "internet_pacote_adicional": 0.7617931005908177, "cadastro_atualizacao": 0.007080744151633451, "conta_debito_automatico_digital": 0.0009547028006509252, "sem_correspondencia": 0.052661885812328474}, "confidence": 0.7617931005908177, "input_tokens": 51, "latency_ms": 31.109331999999768} +{"id": "g0102-internet_pacote_adicional-emocional-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.016378366390190364, "vas_cancelamento": 0.0020559144902207987, "roaming_pacote": 0.0005947085109166337, "internet_pacote_adicional": 0.9384133879239058, "bonus_nao_recebido": 0.0038864854845845056, "internet_problema_conexao": 0.0029061693445828797, "beneficios_consulta": 0.017320674792417678, "sem_correspondencia": 0.018444293063181353}, "confidence": 0.9384133879239058, "input_tokens": 50, "latency_ms": 17.458889000010913} +{"id": "g0102-internet_pacote_adicional-emocional-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0007735348723629859, "plano_nova_linha": 0.0032579037156041245, "portabilidade": 0.002081314554392478, "conta_explicacao": 0.013357004066780417, "negociacao_religacao": 0.0012913201854411408, "roaming_cobranca": 0.000815012545323619, "internet_consumo": 0.029101494516772138, "cadastro_atualizacao": 0.007552899372780629, "marketplace_pedido": 0.013305298900407955, "conta_debito_automatico_digital": 0.0008138299984919349, "internet_pacote_adicional": 0.884290033980312, "seguranca_perda_roubo": 0.0017076309197335423, "parceiros_ofertas": 0.013491980646670917, "bonus_nao_recebido": 0.0015726670291130408, "internet_problema_conexao": 0.005580259451952995, "sem_correspondencia": 0.021007815243860004}, "confidence": 0.884290033980312, "input_tokens": 58, "latency_ms": 31.431386000008388} +{"id": "g0102-internet_pacote_adicional-emocional-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.7587934430330808, "internet_consumo": 0.045708918986789616, "vas_consulta": 0.06226417546924809, "bonus_nao_recebido": 0.02983358011079435, "plano_nova_linha": 0.012072010416464465, "internet_problema_conexao": 0.012607715521957876, "roaming_pacote": 0.0023758482639049056, "sem_correspondencia": 0.07634430819775986}, "confidence": 0.7587934430330808, "input_tokens": 52, "latency_ms": 17.062071999987438} +{"id": "g0102-internet_pacote_adicional-emocional-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 105, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.03397736373919175, "internet_pacote_adicional": 0.7407038316591079, "troca_numero": 0.0005916868769435626, "roaming_pacote": 0.0012001301098866165, "conta_explicacao": 0.014102686396040535, "bonus_nao_recebido": 0.014050808002610361, "internet_problema_conexao": 0.09928737721212864, "sem_correspondencia": 0.09608611600409066}, "confidence": 0.7407038316591079, "input_tokens": 51, "latency_ms": 16.635973000006743} +{"id": "g0102-internet_pacote_adicional-emocional-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.005237143799978547, "bonus_nao_recebido": 0.013233966740256677, "internet_problema_conexao": 0.013296911105952717, "desconto_retencao": 0.010639015275548001, "roaming_pacote": 0.0022953792272781947, "internet_consumo": 0.043255089454612185, "internet_pacote_adicional": 0.8663356648078285, "sem_correspondencia": 0.04570682958854509}, "confidence": 0.8663356648078285, "input_tokens": 47, "latency_ms": 16.815508999997064} +{"id": "g0102-internet_pacote_adicional-emocional-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.009871731515242453, "troca_numero": 0.0014112405650478995, "internet_pacote_adicional": 0.737688670836027, "bonus_nao_recebido": 0.04705739094150006, "internet_problema_conexao": 0.02516679890228057, "internet_consumo": 0.0666261676427762, "roaming_pacote": 0.0022281694472187385, "sem_correspondencia": 0.10994983014990714}, "confidence": 0.737688670836027, "input_tokens": 47, "latency_ms": 16.426961000007623} +{"id": "g0102-internet_pacote_adicional-emocional-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0018911427573326536, "internet_pacote_adicional": 0.8500794553585301, "bonus_nao_recebido": 0.008044872229716593, "sem_correspondencia": 0.13998452965442057}, "confidence": 0.8500794553585301, "input_tokens": 55, "latency_ms": 15.412517000015669} +{"id": "g0102-internet_pacote_adicional-emocional-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.011930870226278702, "troca_numero": 0.0002998476349880635, "bonus_nao_recebido": 0.003529974823929247, "desconto_retencao": 0.003607938865631504, "internet_pacote_adicional": 0.8929326188227039, "roaming_cobranca": 0.0008996264911676025, "marketplace_pedido": 0.011694114982666757, "roaming_pacote": 0.0008200548702412281, "parceiros_ofertas": 0.01173777538618713, "suporte_configuracao": 0.006451421597922092, "internet_consumo": 0.02158743389786429, "sem_correspondencia": 0.034508322400419456}, "confidence": 0.8929326188227039, "input_tokens": 47, "latency_ms": 22.189507000007325} +{"id": "g0102-internet_pacote_adicional-emocional-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5597325870992826, "internet_problema_conexao": 0.03200256627812181, "marketplace_pedido": 0.04227872797701969, "bonus_nao_recebido": 0.013757429841615595, "fidelidade_resgate": 0.008326583999459125, "suporte_sem_sinal": 0.024854771295964258, "seguranca_perda_roubo": 0.004983525997053863, "cancelamento_linha": 0.004630540752040133, "roaming_pacote": 0.0013393292473819346, "internet_consumo": 0.085607645149204, "atendimento_humano": 0.026826250909593705, "conta_debito_automatico_digital": 0.0028587592939537, "conta_vencimento": 0.004730147569513606, "conta_contestacao": 0.013050594152868777, "reclamacao_atendimento": 0.10935523961853155, "sem_correspondencia": 0.06566530081839557}, "confidence": 0.5597325870992826, "input_tokens": 50, "latency_ms": 30.421260999986544} +{"id": "g0102-internet_pacote_adicional-emocional-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0006696579259506513, "bonus_nao_recebido": 0.0029205415903042096, "internet_pacote_adicional": 0.9674425600963275, "sem_correspondencia": 0.02896724038741773}, "confidence": 0.9674425600963275, "input_tokens": 50, "latency_ms": 15.788328000013507} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.010874547266858579, "internet_pacote_adicional": 0.5041012261826774, "bonus_nao_recebido": 0.05566606401775152, "sem_correspondencia": 0.4293581625327126}, "confidence": 0.5041012261826774, "input_tokens": 48, "latency_ms": 15.532553000014104} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.16947942344769176, "internet_problema_conexao": 0.00782563135859664, "internet_pacote_adicional": 0.16747126853374492, "atendimento_humano": 0.0488099773040073, "conta_contestacao": 0.06168358172110992, "roaming_pacote": 0.002357757330200771, "cadastro_atualizacao": 0.05510167946080514, "negociacao_divida": 0.024139228314594995, "plano_consulta": 0.32794510104151653, "seguranca_perda_roubo": 0.008852286867910621, "bonus_nao_recebido": 0.025992733395461782, "sem_correspondencia": 0.10034133122435965}, "confidence": 0.32794510104151653, "input_tokens": 50, "latency_ms": 23.12373199998774} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0018520648875823902, "internet_pacote_adicional": 0.9312235856104542, "bonus_nao_recebido": 0.009050034125638718, "sem_correspondencia": 0.057874315376324766}, "confidence": 0.9312235856104542, "input_tokens": 45, "latency_ms": 15.385013000013714} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.01866130718184944, "fidelidade_resgate": 0.009786562068496459, "internet_problema_conexao": 0.004735930359885056, "internet_consumo": 0.023480923860031717, "roaming_pacote": 0.001704167459220723, "internet_pacote_adicional": 0.8440439109946857, "cadastro_atualizacao": 0.04136347028040529, "sem_correspondencia": 0.05622372779542564}, "confidence": 0.8440439109946857, "input_tokens": 58, "latency_ms": 16.835163999985525} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.23501204391963862, "internet_pacote_adicional": 0.3627397485587699, "roaming_pacote": 0.006782885767200697, "sem_correspondencia": 0.39546532175439075}, "confidence": 0.39546532175439075, "input_tokens": 40, "latency_ms": 15.706015000006346} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos", "fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.15612521589497672, "reclamacao_atendimento": 0.108226208644201, "cancelamento_linha": 0.018274675846225788, "vas_cancelamento": 0.026886341786610254, "roaming_pacote": 0.0034066831770056217, "vas_contratacao": 0.022656127552001214, "internet_pacote_adicional": 0.3934898927619204, "internet_problema_conexao": 0.038144468825990575, "recarga_realizar": 0.024723756776316073, "recarga_saldo": 0.04929641577985036, "bonus_nao_recebido": 0.04748811891141398, "sem_correspondencia": 0.111282094043488}, "confidence": 0.3934898927619204, "input_tokens": 51, "latency_ms": 22.566549000003988} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9451801636928201, "roaming_pacote": 0.0008290730001929633, "portabilidade": 0.0027974384324087566, "plano_troca": 0.001317021849787044, "bonus_nao_recebido": 0.005808565580245391, "internet_consumo": 0.015821113083261458, "internet_problema_conexao": 0.006400204106802657, "sem_correspondencia": 0.02184642025448163}, "confidence": 0.9451801636928201, "input_tokens": 41, "latency_ms": 16.059994000016786} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.01767277476733735, "bonus_nao_recebido": 0.05529562423345627, "internet_pacote_adicional": 0.5210541278909242, "troca_numero": 0.004086884508794882, "roaming_pacote": 0.0050333476650228845, "internet_consumo": 0.1729392091139562, "cancelamento_linha": 0.019131805310532848, "sem_correspondencia": 0.20478622650997538}, "confidence": 0.5210541278909242, "input_tokens": 54, "latency_ms": 16.330944000003456} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.11065966481352693, "bonus_nao_recebido": 0.11961729657439567, "portabilidade": 0.014050205041884374, "atendimento_humano": 0.07192718882215411, "internet_pacote_adicional": 0.2709961495688723, "roaming_pacote": 0.004209252015558276, "internet_consumo": 0.1990489782898364, "sem_correspondencia": 0.20949126487377195}, "confidence": 0.2709961495688723, "input_tokens": 39, "latency_ms": 16.897787000004882} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.10351745904792868, "internet_pacote_adicional": 0.5381600323384631, "roaming_pacote": 0.005635115849262987, "sem_correspondencia": 0.3526873927643452}, "confidence": 0.5381600323384631, "input_tokens": 50, "latency_ms": 15.9200379999902} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.004310763296496609, "roaming_pacote": 0.002496259668967362, "bonus_nao_recebido": 0.010981904905896097, "internet_consumo": 0.013103906557205471, "internet_problema_conexao": 0.00835240604291985, "internet_pacote_adicional": 0.9204191256919051, "seguranca_perda_roubo": 0.002034949536194854, "sem_correspondencia": 0.038300684300414625}, "confidence": 0.9204191256919051, "input_tokens": 52, "latency_ms": 17.22037500002216} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.8533528216674627, "bonus_nao_recebido": 0.04756797349129689, "roaming_pacote": 0.0021450677307257764, "sem_correspondencia": 0.09693413711051459}, "confidence": 0.8533528216674627, "input_tokens": 41, "latency_ms": 15.747658999998748} +{"id": "g0105-internet_consumo-curto_neutro-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.2485887671552305, "vas_contratacao": 0.009465018155076287, "recarga_saldo": 0.004694535331411259, "internet_problema_conexao": 0.008247786086316414, "suporte_sem_sinal": 0.04919747194465056, "atendimento_humano": 0.042726676314230876, "conta_contestacao": 0.03027265849142347, "plano_consulta": 0.05479697061520577, "internet_pacote_adicional": 0.22439254506874068, "parceiros_ofertas": 0.050927895341144475, "conta_segunda_via": 0.010919603366596578, "fidelidade_resgate": 0.006918251417787959, "internet_consumo": 0.1788881396098788, "conta_vencimento": 0.007112524838477492, "negociacao_divida": 0.003598405463643296, "sem_correspondencia": 0.06925275080018559}, "confidence": 0.2485887671552305, "input_tokens": 32, "latency_ms": 28.107476000002407} +{"id": "g0105-internet_consumo-curto_neutro-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"beneficios_consulta": 0.09970888987456705, "plano_nova_linha": 0.01007009365185159, "plano_troca": 0.00720240343709896, "negociacao_divida": 0.005048763810117902, "internet_consumo": 0.44459979597912686, "plano_consulta": 0.1135155976812355, "seguranca_perda_roubo": 0.004556682310840494, "internet_pacote_adicional": 0.08707925456305064, "cancelamento_linha": 0.001550909092405557, "internet_problema_conexao": 0.01348548162031977, "reclamacao_atendimento": 0.0260712255626536, "roaming_pacote": 0.0021646241108085893, "marketplace_compra": 0.013794098630650726, "recarga_saldo": 0.0026487393098155536, "vas_consulta": 0.054589355841688864, "sem_correspondencia": 0.11391408452376835}, "confidence": 0.44459979597912686, "input_tokens": 32, "latency_ms": 28.897534999998697} +{"id": "g0105-internet_consumo-curto_neutro-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.029712855373131404, "atendimento_humano": 0.04152009946822972, "internet_pacote_adicional": 0.296416188829896, "seguranca_fraude": 0.041387967148602496, "plano_consulta": 0.13003472790070283, "internet_problema_conexao": 0.009313594411110961, "internet_consumo": 0.22189373937407525, "sem_correspondencia": 0.22972082749425132}, "confidence": 0.296416188829896, "input_tokens": 34, "latency_ms": 16.38670999997771} +{"id": "g0105-internet_consumo-curto_neutro-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.019340167573609773, "recarga_saldo": 0.0003078260165741505, "internet_consumo": 0.946197693824237, "sem_correspondencia": 0.034154312585579084}, "confidence": 0.946197693824237, "input_tokens": 29, "latency_ms": 15.558381999994708} +{"id": "g0105-internet_consumo-curto_neutro-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.00971219341451434, "plano_consulta": 0.05596256402037273, "internet_consumo": 0.5668615250588606, "sem_correspondencia": 0.36746371750625234}, "confidence": 0.5668615250588606, "input_tokens": 33, "latency_ms": 15.824032000011812} +{"id": "g0105-internet_consumo-curto_neutro-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0198989543827808, "internet_consumo": 0.7654377665731755, "recarga_saldo": 0.0012911719711508594, "sem_correspondencia": 0.2133721070728928}, "confidence": 0.7654377665731755, "input_tokens": 32, "latency_ms": 15.636176000015212} +{"id": "g0105-internet_consumo-curto_neutro-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.022575636051704928, "atendimento_humano": 0.06626112186844592, "internet_problema_conexao": 0.04968424270968772, "plano_nova_linha": 0.01981604709741596, "seguranca_fraude": 0.048740201969375514, "reclamacao_atendimento": 0.03590303380534514, "internet_consumo": 0.14961685630425064, "recarga_saldo": 0.011086278884127557, "internet_pacote_adicional": 0.10076418781783177, "suporte_chip_esim": 0.013128127313766223, "plano_consulta": 0.13473882132460083, "seguranca_perda_roubo": 0.08458003622315918, "fidelidade_pontos": 0.04061734409750033, "marketplace_pedido": 0.024666248532622084, "conta_explicacao": 0.02241884230424425, "sem_correspondencia": 0.17540297369592195}, "confidence": 0.17540297369592195, "input_tokens": 31, "latency_ms": 29.2760439999995} +{"id": "g0105-internet_consumo-curto_neutro-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.004475247019035107, "internet_consumo": 0.5356383804979895, "internet_pacote_adicional": 0.13848383428051306, "internet_problema_conexao": 0.010635326388652895, "plano_consulta": 0.06763407443130043, "suporte_configuracao": 0.01411530717774102, "plano_nova_linha": 0.009876128074572473, "sem_correspondencia": 0.21914170213019554}, "confidence": 0.5356383804979895, "input_tokens": 35, "latency_ms": 15.969421000022521} +{"id": "g0105-internet_consumo-curto_neutro-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.2941744733102136, "atendimento_humano": 0.04958613398136176, "troca_numero": 0.0014459563482122372, "internet_consumo": 0.18318777455959484, "recarga_saldo": 0.0025737463506120667, "beneficios_consulta": 0.07915720632944288, "plano_consulta": 0.10420890533383892, "parceiros_ofertas": 0.04582460392137589, "internet_problema_conexao": 0.041019202778119324, "seguranca_fraude": 0.021778992242017244, "reclamacao_atendimento": 0.02766367149148053, "sem_correspondencia": 0.1493793333537307}, "confidence": 0.2941744733102136, "input_tokens": 31, "latency_ms": 21.293830999979946} +{"id": "g0105-internet_consumo-curto_neutro-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.008130454922085967, "plano_consulta": 0.12164082326972897, "portabilidade": 0.00453825413991517, "conta_contestacao": 0.03327975239454287, "conta_vencimento": 0.002894442227934102, "vas_consulta": 0.06541901454973467, "marketplace_pedido": 0.0346767847649316, "conta_segunda_via": 0.016279472966788076, "roaming_pacote": 0.0020566374305347377, "negociacao_religacao": 0.0031791575669528923, "internet_pacote_adicional": 0.13416182270032506, "recarga_saldo": 0.001692224623308292, "troca_numero": 0.0014481696660634056, "internet_consumo": 0.4779235993258846, "internet_problema_conexao": 0.006780538163434679, "sem_correspondencia": 0.08589885128783495}, "confidence": 0.4779235993258846, "input_tokens": 32, "latency_ms": 27.15288199999577} +{"id": "g0105-internet_consumo-curto_neutro-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_pagamento_confirmacao": 0.0313221196816115, "internet_pacote_adicional": 0.44314431691783424, "plano_consulta": 0.11745163723259491, "internet_problema_conexao": 0.00898224259741824, "recarga_saldo": 0.00998955928893807, "internet_consumo": 0.2245690056633685, "roaming_cobranca": 0.002204819475342699, "sem_correspondencia": 0.16233629914289185}, "confidence": 0.44314431691783424, "input_tokens": 32, "latency_ms": 16.907637999992176} +{"id": "g0105-internet_consumo-curto_neutro-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.07962178122312394, "recarga_saldo": 0.0007551148125263655, "troca_numero": 0.00037770708727127654, "parceiros_ofertas": 0.006069757836608397, "internet_consumo": 0.8434462405139376, "internet_problema_conexao": 0.004508225024203656, "beneficios_consulta": 0.018636304025378955, "seguranca_fraude": 0.002669519655637613, "conta_vencimento": 0.0007668405718253989, "conta_debito_automatico_digital": 0.0004115556879250352, "internet_pacote_adicional": 0.008127518435584544, "sem_correspondencia": 0.034609435125977195}, "confidence": 0.8434462405139376, "input_tokens": 31, "latency_ms": 22.116866999994045} +{"id": "g0106-internet_consumo-informal_abreviado-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"negociacao_religacao": 0.008363490195433372, "recarga_saldo": 0.006628374263958754, "plano_nova_linha": 0.012458705644985983, "roaming_cobranca": 0.003900406976612826, "conta_contestacao": 0.05418834966504676, "troca_numero": 0.002508190521237397, "internet_consumo": 0.28579414582871626, "marketplace_compra": 0.04949782908609468, "suporte_sem_sinal": 0.08877234375856904, "internet_pacote_adicional": 0.08106908398475142, "internet_problema_conexao": 0.015583735336714534, "suporte_configuracao": 0.018711483559104215, "conta_explicacao": 0.04911717891418063, "plano_consulta": 0.1192681967289868, "conta_vencimento": 0.007704117056268308, "sem_correspondencia": 0.196434368479339}, "confidence": 0.28579414582871626, "input_tokens": 30, "latency_ms": 27.968834999995806} +{"id": "g0106-internet_consumo-informal_abreviado-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.09742983648396664, "recarga_saldo": 0.01097683633067093, "internet_consumo": 0.3183045160391446, "sem_correspondencia": 0.5732888111462179}, "confidence": 0.5732888111462179, "input_tokens": 35, "latency_ms": 15.264701000006653} +{"id": "g0106-internet_consumo-informal_abreviado-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.00802754652456913, "conta_vencimento": 0.004921331325885115, "marketplace_pedido": 0.017578496579081924, "negociacao_religacao": 0.003921493160187493, "internet_problema_conexao": 0.01711910306884907, "plano_consulta": 0.12488622121737043, "conta_debito_automatico_digital": 0.004553667040417844, "recarga_saldo": 0.0031807868995972627, "internet_consumo": 0.6414490079141988, "parceiros_ofertas": 0.0151124157407481, "internet_pacote_adicional": 0.01986770993808734, "sem_correspondencia": 0.13938222059100755}, "confidence": 0.6414490079141988, "input_tokens": 39, "latency_ms": 22.603922999991255} +{"id": "g0106-internet_consumo-informal_abreviado-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.005281799424907617, "internet_problema_conexao": 0.003968004566907842, "plano_consulta": 0.0784674354222999, "internet_pacote_adicional": 0.01880774443654762, "internet_consumo": 0.7593926718420548, "conta_vencimento": 0.006617321107053309, "recarga_saldo": 0.002255454406150914, "sem_correspondencia": 0.1252095687940779}, "confidence": 0.7593926718420548, "input_tokens": 36, "latency_ms": 16.23457400000916} +{"id": "g0106-internet_consumo-informal_abreviado-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.027442714860842005, "bonus_nao_recebido": 0.05137051417081229, "internet_pacote_adicional": 0.10962261524772, "suporte_sem_sinal": 0.10437929173388824, "plano_nova_linha": 0.016094931628124986, "internet_problema_conexao": 0.10866840453127864, "fidelidade_pontos": 0.09714579156986232, "roaming_pacote": 0.004241368547692595, "recarga_saldo": 0.009737459516468833, "plano_consulta": 0.1803142051447484, "internet_consumo": 0.07287128695757084, "sem_correspondencia": 0.21811141609099083}, "confidence": 0.21811141609099083, "input_tokens": 41, "latency_ms": 22.43792900000585} +{"id": "g0106-internet_consumo-informal_abreviado-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"atendimento_humano": 0.01434189730228338, "plano_nova_linha": 0.0022251295394593055, "conta_contestacao": 0.008199718365439654, "internet_problema_conexao": 0.0021376804396761903, "internet_pacote_adicional": 0.014494101497584705, "plano_consulta": 0.05485110702540531, "recarga_saldo": 0.0005752616341841538, "suporte_chip_esim": 0.0014643640946001737, "internet_consumo": 0.8217179100190442, "seguranca_perda_roubo": 0.0022222475615708164, "conta_pagamento_confirmacao": 0.007466689687658308, "conta_segunda_via": 0.008348272707341401, "fidelidade_pontos": 0.005249088029043293, "plano_troca": 0.0014769672181341776, "recarga_nao_creditada": 0.0004999544786086068, "sem_correspondencia": 0.05472961039996641}, "confidence": 0.8217179100190442, "input_tokens": 33, "latency_ms": 30.091378000008717} +{"id": "g0106-internet_consumo-informal_abreviado-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.04140874915453144, "recarga_saldo": 0.00260116147318818, "internet_consumo": 0.2577744597529323, "sem_correspondencia": 0.6982156296193481}, "confidence": 0.6982156296193481, "input_tokens": 44, "latency_ms": 15.547637999986819} +{"id": "g0106-internet_consumo-informal_abreviado-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.26429643648586587, "negociacao_religacao": 0.006727610101831297, "parceiros_ofertas": 0.04366960653454461, "seguranca_fraude": 0.02346265264658971, "suporte_chip_esim": 0.0063658085189792326, "plano_consulta": 0.23704398649694985, "internet_problema_conexao": 0.013425632086114627, "internet_consumo": 0.16566897566130298, "plano_nova_linha": 0.009026303689816838, "recarga_saldo": 0.053041371287338226, "negociacao_divida": 0.005903930274078286, "sem_correspondencia": 0.1713676862165885}, "confidence": 0.26429643648586587, "input_tokens": 33, "latency_ms": 22.693916000008585} +{"id": "g0106-internet_consumo-informal_abreviado-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.00530116928269955, "internet_consumo": 0.18176225386388076, "plano_consulta": 0.04575664690692848, "sem_correspondencia": 0.7671799299464912}, "confidence": 0.7671799299464912, "input_tokens": 36, "latency_ms": 15.6651539999757} +{"id": "g0106-internet_consumo-informal_abreviado-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.028578496917147367, "internet_pacote_adicional": 0.1863608771311229, "beneficios_consulta": 0.053003488946871465, "recarga_saldo": 0.0034585703892956155, "internet_consumo": 0.11364569295370194, "roaming_cobranca": 0.0020788341824563134, "vas_cancelamento": 0.0065518360250158255, "internet_problema_conexao": 0.11119056278168767, "plano_nova_linha": 0.01255193235310484, "suporte_configuracao": 0.015575545538968807, "plano_consulta": 0.09052748803194112, "seguranca_perda_roubo": 0.025277245301284976, "conta_vencimento": 0.004246168687839061, "vas_consulta": 0.14361247142780686, "recarga_nao_creditada": 0.0036169385304195114, "sem_correspondencia": 0.19972385080133573}, "confidence": 0.19972385080133573, "input_tokens": 39, "latency_ms": 29.298285999999507} +{"id": "g0106-internet_consumo-informal_abreviado-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.09046007473770348, "recarga_saldo": 0.008574226663513209, "internet_consumo": 0.7391287505465117, "sem_correspondencia": 0.16183694805227158}, "confidence": 0.7391287505465117, "input_tokens": 36, "latency_ms": 15.376599000006763} +{"id": "g0106-internet_consumo-informal_abreviado-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.8388648292908962, "plano_consulta": 0.018557087161599796, "recarga_saldo": 0.002256407239498143, "sem_correspondencia": 0.1403216763080058}, "confidence": 0.8388648292908962, "input_tokens": 32, "latency_ms": 15.811458999991146} +{"id": "g0108-internet_consumo-regionalismo-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.5637047203996758, "plano_consulta": 0.05076318320262131, "recarga_saldo": 0.007385264817970513, "sem_correspondencia": 0.3781468315797324}, "confidence": 0.5637047203996758, "input_tokens": 36, "latency_ms": 15.3605920000075} +{"id": "g0108-internet_consumo-regionalismo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.00971912931687405, "plano_consulta": 0.09334182417611825, "marketplace_pedido": 0.03330221284908999, "seguranca_fraude": 0.037021527653749546, "suporte_sem_sinal": 0.0943538663060469, "reclamacao_atendimento": 0.027069949543487157, "internet_pacote_adicional": 0.4295205921938066, "suporte_configuracao": 0.01590509285359789, "atendimento_humano": 0.058889863845962134, "conta_segunda_via": 0.026460525599271575, "portabilidade": 0.006418988353104732, "conta_explicacao": 0.02975811520493565, "internet_problema_conexao": 0.030468652837592963, "suporte_chip_esim": 0.006101409228749442, "fidelidade_resgate": 0.012021101596969404, "sem_correspondencia": 0.08964714844064368}, "confidence": 0.4295205921938066, "input_tokens": 33, "latency_ms": 29.941815000000815} +{"id": "g0108-internet_consumo-regionalismo-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_cobranca": 0.001906048574619567, "cadastro_atualizacao": 0.03074632322405479, "marketplace_compra": 0.028327836736180573, "internet_consumo": 0.6691140771631643, "suporte_chip_esim": 0.007047196636382649, "parceiros_ofertas": 0.02062706350494508, "beneficios_consulta": 0.04837388718160607, "plano_consulta": 0.07197945822236287, "plano_nova_linha": 0.0025499179939302646, "troca_numero": 0.000938542104341605, "internet_problema_conexao": 0.004957586238391112, "internet_pacote_adicional": 0.01377409466410138, "recarga_saldo": 0.0027088381852504477, "conta_segunda_via": 0.00729374380772693, "seguranca_fraude": 0.021730205820777126, "sem_correspondencia": 0.06792517994216529}, "confidence": 0.6691140771631643, "input_tokens": 37, "latency_ms": 29.65930400000616} +{"id": "g0108-internet_consumo-regionalismo-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.06323694125555007, "internet_pacote_adicional": 0.3575610167167473, "internet_problema_conexao": 0.03729974361279156, "negociacao_religacao": 0.007913508994172244, "recarga_saldo": 0.0988656201089016, "marketplace_pedido": 0.05186385643854127, "vas_cancelamento": 0.006646106474556798, "plano_consulta": 0.1174791684697558, "troca_numero": 0.002884417504076554, "vas_contratacao": 0.015780563615142764, "roaming_pacote": 0.005012588918605154, "sem_correspondencia": 0.2354564678911589}, "confidence": 0.3575610167167473, "input_tokens": 33, "latency_ms": 22.236630000008972} +{"id": "g0108-internet_consumo-regionalismo-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.005582459036651465, "internet_pacote_adicional": 0.25465909701989015, "internet_problema_conexao": 0.18458995988057295, "plano_consulta": 0.10293340364521039, "recarga_saldo": 0.0061768621903568206, "fidelidade_resgate": 0.0120406910179283, "internet_consumo": 0.15541801500702432, "sem_correspondencia": 0.2785995122023656}, "confidence": 0.2785995122023656, "input_tokens": 32, "latency_ms": 16.377644999977292} +{"id": "g0108-internet_consumo-regionalismo-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.4861645150688418, "internet_pacote_adicional": 0.08755329754767101, "suporte_chip_esim": 0.014397525468747521, "fidelidade_resgate": 0.010742079187378677, "recarga_saldo": 0.004104472234248053, "conta_debito_automatico_digital": 0.004941148592271861, "suporte_sem_sinal": 0.09369994389108083, "seguranca_fraude": 0.02585140324382131, "plano_consulta": 0.0841699222246552, "suporte_configuracao": 0.018378222152809723, "internet_problema_conexao": 0.00692721238528127, "sem_correspondencia": 0.16307025800319275}, "confidence": 0.4861645150688418, "input_tokens": 38, "latency_ms": 23.956406999985802} +{"id": "g0108-internet_consumo-regionalismo-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.7695376675927212, "recarga_saldo": 0.0035764886081652374, "plano_consulta": 0.028070413719921954, "sem_correspondencia": 0.1988154300791916}, "confidence": 0.7695376675927212, "input_tokens": 43, "latency_ms": 15.64837199998692} +{"id": "g0108-internet_consumo-regionalismo-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.09467390706461477, "roaming_duvida": 0.007713670805927208, "internet_pacote_adicional": 0.03939863513602731, "seguranca_perda_roubo": 0.01531118332859427, "recarga_saldo": 0.0029804677964029376, "internet_problema_conexao": 0.00932796723893475, "internet_consumo": 0.6871527815772022, "sem_correspondencia": 0.14344138705229656}, "confidence": 0.6871527815772022, "input_tokens": 32, "latency_ms": 16.3191329999961} +{"id": "g0108-internet_consumo-regionalismo-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.022017580988497633, "internet_pacote_adicional": 0.10646862343313344, "internet_problema_conexao": 0.015824405189067216, "recarga_saldo": 0.011991490392168926, "reclamacao_atendimento": 0.02900220028539849, "plano_consulta": 0.24876088942323127, "vas_contratacao": 0.010466812919729528, "fidelidade_pontos": 0.04490245052091984, "roaming_pacote": 0.002870193397655365, "vas_consulta": 0.2513390733850077, "roaming_duvida": 0.0040361461427948905, "cancelamento_linha": 0.021558215450136736, "internet_consumo": 0.1125370988673778, "conta_explicacao": 0.03155158030311035, "suporte_chip_esim": 0.002570982742929679, "sem_correspondencia": 0.08410225655884108}, "confidence": 0.2513390733850077, "input_tokens": 36, "latency_ms": 29.86609100000237} +{"id": "g0108-internet_consumo-regionalismo-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.02236881328584723, "internet_problema_conexao": 0.019515555896910092, "troca_numero": 0.004599908056209484, "conta_contestacao": 0.04338023518671556, "bonus_nao_recebido": 0.014768496089879455, "internet_consumo": 0.36698434259149726, "suporte_configuracao": 0.023553800110099363, "conta_debito_automatico_digital": 0.007603121873711855, "conta_vencimento": 0.006277460646707661, "recarga_saldo": 0.00891565471292942, "portabilidade": 0.007912864374292393, "recarga_realizar": 0.005085621151414203, "plano_consulta": 0.11265230163252739, "internet_pacote_adicional": 0.10389664067653338, "cadastro_atualizacao": 0.03207646093746329, "sem_correspondencia": 0.22040872277726195}, "confidence": 0.36698434259149726, "input_tokens": 32, "latency_ms": 28.36583900000278} +{"id": "g0108-internet_consumo-regionalismo-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 55, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.016203703630405165, "internet_pacote_adicional": 0.10795353533994745, "recarga_saldo": 0.3060079268255669, "internet_consumo": 0.08887978792175295, "atendimento_humano": 0.05275328545790085, "internet_problema_conexao": 0.17853424252347683, "plano_consulta": 0.060167734588514286, "sem_correspondencia": 0.18949978371243562}, "confidence": 0.3060079268255669, "input_tokens": 37, "latency_ms": 16.46704199998794} +{"id": "g0108-internet_consumo-regionalismo-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0032510628056513983, "internet_pacote_adicional": 0.0600639190288273, "parceiros_ofertas": 0.05155966216234853, "cancelamento_linha": 0.0013569252748125405, "plano_consulta": 0.09286812977217115, "internet_problema_conexao": 0.006029585095329778, "cadastro_atualizacao": 0.03399165823820584, "fidelidade_resgate": 0.004801926350093753, "internet_consumo": 0.6543848714911403, "portabilidade": 0.002558013735427243, "negociacao_divida": 0.0030056062143382655, "sem_correspondencia": 0.08612863983165382}, "confidence": 0.6543848714911403, "input_tokens": 36, "latency_ms": 22.318479000006164} +{"id": "g0114-internet_problema_conexao-erros_digitacao-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_consulta": 0.12292953477579559, "bonus_nao_recebido": 0.03919738870786829, "internet_problema_conexao": 0.20797480468473095, "internet_pacote_adicional": 0.06655434463267298, "vas_consulta": 0.11346298361088443, "roaming_duvida": 0.006876375934213974, "conta_vencimento": 0.005215871104092486, "vas_cancelamento": 0.005610771895854783, "internet_consumo": 0.11236209328169111, "suporte_configuracao": 0.024238580634680366, "conta_segunda_via": 0.010381045664260713, "suporte_sem_sinal": 0.084331228622253, "beneficios_consulta": 0.06639286820074933, "fidelidade_pontos": 0.0164601559302384, "cancelamento_linha": 0.00901507019890879, "sem_correspondencia": 0.10899688212110481}, "confidence": 0.20797480468473095, "input_tokens": 40, "latency_ms": 30.41236499998945} +{"id": "g0114-internet_problema_conexao-erros_digitacao-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.04249696433544159, "suporte_sem_sinal": 0.13114161789417267, "internet_problema_conexao": 0.63314288854599, "sem_correspondencia": 0.19321852922439575}, "confidence": 0.63314288854599, "input_tokens": 39, "latency_ms": 15.892722999979014} +{"id": "g0114-internet_problema_conexao-erros_digitacao-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.010417227039062272, "fidelidade_resgate": 0.01079044895161409, "seguranca_fraude": 0.02219735145607239, "internet_pacote_adicional": 0.2337740377349222, "conta_vencimento": 0.0032672007101438535, "parceiros_ofertas": 0.022563085535551433, "conta_debito_automatico_digital": 0.006509313919865082, "marketplace_pedido": 0.02251460274772773, "internet_consumo": 0.1267087089261893, "roaming_pacote": 0.0068436228491627615, "suporte_configuracao": 0.023338020379232476, "marketplace_compra": 0.031740224040962085, "suporte_sem_sinal": 0.1427049555436908, "internet_problema_conexao": 0.18589801025925845, "recarga_nao_creditada": 0.005465622213883921, "sem_correspondencia": 0.14526756769266116}, "confidence": 0.2337740377349222, "input_tokens": 36, "latency_ms": 29.65238599998088} +{"id": "g0114-internet_problema_conexao-erros_digitacao-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.16146772671320456, "negociacao_religacao": 0.007101449926950668, "plano_nova_linha": 0.0505526238672903, "internet_pacote_adicional": 0.22341338697142757, "roaming_pacote": 0.0036816358520401437, "seguranca_fraude": 0.053855883390742654, "suporte_configuracao": 0.03424233479806544, "marketplace_pedido": 0.027209612750006874, "internet_problema_conexao": 0.13380753638826795, "suporte_chip_esim": 0.005833001652508465, "suporte_sem_sinal": 0.14563032598191472, "sem_correspondencia": 0.15320448170758064}, "confidence": 0.22341338697142757, "input_tokens": 36, "latency_ms": 23.407375000005004} +{"id": "g0114-internet_problema_conexao-erros_digitacao-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.004880283273323715, "roaming_duvida": 0.006493508211010549, "seguranca_perda_roubo": 0.013049320974073682, "suporte_configuracao": 0.02259282508866168, "conta_contestacao": 0.039868807562548306, "plano_troca": 0.005005897740198745, "internet_pacote_adicional": 0.19086420005808286, "suporte_sem_sinal": 0.08893231004694918, "internet_problema_conexao": 0.215390320523714, "conta_segunda_via": 0.009961823502498185, "fidelidade_pontos": 0.01599332584407143, "recarga_realizar": 0.004272364760476813, "internet_consumo": 0.10154917601836427, "bonus_nao_recebido": 0.016498622382921733, "vas_consulta": 0.14940766251461002, "sem_correspondencia": 0.11523955149849484}, "confidence": 0.215390320523714, "input_tokens": 42, "latency_ms": 30.90270800001349} +{"id": "g0114-internet_problema_conexao-erros_digitacao-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.05359766778948856, "atendimento_humano": 0.04637298487332317, "suporte_configuracao": 0.02992368757632405, "internet_pacote_adicional": 0.2849347669351462, "suporte_sem_sinal": 0.09564513229725488, "beneficios_consulta": 0.05732483201093687, "desconto_retencao": 0.011074761231728934, "suporte_chip_esim": 0.006570602481264107, "internet_consumo": 0.04054212308574921, "roaming_pacote": 0.0019365178252432598, "internet_problema_conexao": 0.28835410668552097, "sem_correspondencia": 0.08372281720801979}, "confidence": 0.28835410668552097, "input_tokens": 35, "latency_ms": 24.20154000000707} +{"id": "g0114-internet_problema_conexao-erros_digitacao-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.008239109080618865, "seguranca_perda_roubo": 0.006629680292629191, "reclamacao_atendimento": 0.0482219830829026, "fidelidade_resgate": 0.01911396722185514, "vas_cancelamento": 0.003856817498603115, "beneficios_consulta": 0.1187646167149273, "suporte_sem_sinal": 0.06332761803175456, "roaming_pacote": 0.006959324246681282, "cancelamento_linha": 0.0028392931020436245, "internet_consumo": 0.11628167347463082, "fidelidade_pontos": 0.03533649076987499, "internet_pacote_adicional": 0.13873545844862534, "suporte_configuracao": 0.031650658741105335, "cadastro_atualizacao": 0.020266100792586013, "internet_problema_conexao": 0.24710023437687229, "sem_correspondencia": 0.13267697412428955}, "confidence": 0.24710023437687229, "input_tokens": 39, "latency_ms": 31.148966000017708} +{"id": "g0114-internet_problema_conexao-erros_digitacao-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.028201601690199928, "vas_contratacao": 0.00958901526508535, "internet_consumo": 0.09914117057173363, "suporte_sem_sinal": 0.0911872065979479, "internet_problema_conexao": 0.45051531850927173, "atendimento_humano": 0.029675702749524288, "internet_pacote_adicional": 0.16506294491076887, "sem_correspondencia": 0.12662703970546826}, "confidence": 0.45051531850927173, "input_tokens": 40, "latency_ms": 16.96815399998286} +{"id": "g0114-internet_problema_conexao-erros_digitacao-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.34764640365880084, "fidelidade_pontos": 0.018367552518248554, "bonus_nao_recebido": 0.03653249395449026, "vas_cancelamento": 0.014618998838002599, "internet_consumo": 0.09225772014054144, "plano_consulta": 0.13106095354498448, "negociacao_divida": 0.008045418851427991, "roaming_pacote": 0.0032839578414321944, "conta_explicacao": 0.02137712504320571, "conta_debito_automatico_digital": 0.008283568270376357, "suporte_sem_sinal": 0.08006068797580004, "suporte_configuracao": 0.0266634328726514, "vas_contratacao": 0.00896126653965071, "internet_pacote_adicional": 0.049297640321412456, "roaming_cobranca": 0.00372141377717206, "sem_correspondencia": 0.14982136585180292}, "confidence": 0.34764640365880084, "input_tokens": 37, "latency_ms": 30.680158000023994} +{"id": "g0114-internet_problema_conexao-erros_digitacao-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0924730273128905, "desconto_retencao": 0.01180700922312583, "internet_consumo": 0.09437322333125728, "reclamacao_atendimento": 0.08566736917684539, "internet_pacote_adicional": 0.1938969881709871, "vas_consulta": 0.07659157135516576, "negociacao_religacao": 0.003870828426597438, "internet_problema_conexao": 0.22697416756309857, "parceiros_ofertas": 0.020825724423276622, "conta_vencimento": 0.0034537647279129246, "conta_contestacao": 0.018026520887990203, "fidelidade_pontos": 0.016148751116546595, "roaming_pacote": 0.0022671433881713316, "roaming_cobranca": 0.0028957921607519524, "suporte_configuracao": 0.028017313309425158, "sem_correspondencia": 0.12271080542595733}, "confidence": 0.22697416756309857, "input_tokens": 39, "latency_ms": 28.598727999991524} +{"id": "g0114-internet_problema_conexao-erros_digitacao-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.27709763700675843, "suporte_configuracao": 0.017583463025872836, "conta_contestacao": 0.029470811397760806, "internet_pacote_adicional": 0.21254633747565457, "plano_consulta": 0.04079382108060279, "conta_pagamento_confirmacao": 0.010677401916137414, "internet_consumo": 0.10159462094371363, "suporte_sem_sinal": 0.06533595749572663, "seguranca_perda_roubo": 0.014780244228181503, "conta_debito_automatico_digital": 0.0029530327572129624, "vas_consulta": 0.10298221719620705, "sem_correspondencia": 0.12418445547617138}, "confidence": 0.27709763700675843, "input_tokens": 38, "latency_ms": 24.01215000000434} +{"id": "g0114-internet_problema_conexao-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.013638341716817375, "suporte_configuracao": 0.025728586905416274, "reclamacao_atendimento": 0.08163203249628823, "atendimento_humano": 0.08551274933309026, "conta_segunda_via": 0.039861846473904325, "suporte_sem_sinal": 0.11131513051358205, "internet_pacote_adicional": 0.1696126003726554, "bonus_nao_recebido": 0.04674931214761871, "recarga_realizar": 0.012982119727522341, "cancelamento_linha": 0.005265180920973722, "roaming_cobranca": 0.004510401255155347, "internet_consumo": 0.23376162208667906, "roaming_pacote": 0.002585239692773616, "plano_nova_linha": 0.010813113236534189, "conta_contestacao": 0.022596668315233343, "sem_correspondencia": 0.13343505480575574}, "confidence": 0.23376162208667906, "input_tokens": 41, "latency_ms": 29.560734000000366} +{"id": "g0115-internet_problema_conexao-regionalismo-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.09293587425214674, "internet_pacote_adicional": 0.1846109016619725, "troca_numero": 0.0007383984565955255, "fidelidade_pontos": 0.005144146226435097, "suporte_sem_sinal": 0.05600289579338676, "internet_problema_conexao": 0.4887931900547011, "plano_nova_linha": 0.007476670137023096, "suporte_configuracao": 0.02157318387096722, "conta_debito_automatico_digital": 0.000648551498502832, "recarga_nao_creditada": 0.0007423149590261206, "internet_consumo": 0.05284151761598267, "sem_correspondencia": 0.08849235547326034}, "confidence": 0.4887931900547011, "input_tokens": 70, "latency_ms": 24.1574000000071} +{"id": "g0115-internet_problema_conexao-regionalismo-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.23379124207044888, "troca_numero": 0.0008859353051814625, "beneficios_consulta": 0.0482298491583351, "plano_nova_linha": 0.009960867888955125, "internet_consumo": 0.11590002970995973, "recarga_nao_creditada": 0.004531874980156571, "suporte_configuracao": 0.02735587884814614, "internet_pacote_adicional": 0.08807421105857488, "internet_problema_conexao": 0.2152326198731478, "vas_contratacao": 0.009653749355728769, "negociacao_religacao": 0.003956233319824258, "sem_correspondencia": 0.2424275084315413}, "confidence": 0.2424275084315413, "input_tokens": 58, "latency_ms": 24.13343799997847} +{"id": "g0115-internet_problema_conexao-regionalismo-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 113, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.03664514336566631, "suporte_sem_sinal": 0.10937674454194171, "internet_problema_conexao": 0.7663114074339701, "sem_correspondencia": 0.08766670465842187}, "confidence": 0.7663114074339701, "input_tokens": 58, "latency_ms": 15.633737999991126} +{"id": "g0115-internet_problema_conexao-regionalismo-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.19520583835812888, "fidelidade_pontos": 0.0813723793803285, "suporte_configuracao": 0.02315571159940025, "portabilidade": 0.004471611592836963, "recarga_nao_creditada": 0.00295327278431171, "conta_explicacao": 0.015054194541602747, "plano_troca": 0.0055461861017454825, "marketplace_compra": 0.04491468136790079, "conta_debito_automatico_digital": 0.002727347180803649, "vas_consulta": 0.09753149790769204, "internet_pacote_adicional": 0.12217384073751111, "fidelidade_resgate": 0.025393853153024577, "parceiros_ofertas": 0.028184319329438455, "internet_consumo": 0.09708849380018826, "suporte_sem_sinal": 0.117224650615117, "sem_correspondencia": 0.13700212154996957}, "confidence": 0.19520583835812888, "input_tokens": 55, "latency_ms": 31.35166799998501} +{"id": "g0115-internet_problema_conexao-regionalismo-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.1651205968062943, "roaming_pacote": 0.0028417570849693097, "conta_explicacao": 0.018113511786023932, "internet_problema_conexao": 0.27148531540143533, "suporte_configuracao": 0.03130437251787945, "internet_pacote_adicional": 0.10158408306637726, "portabilidade": 0.006175835527242392, "cancelamento_linha": 0.0015423161451042797, "recarga_realizar": 0.00144478559443062, "fidelidade_pontos": 0.009411785393297178, "internet_consumo": 0.06351542114496292, "sem_correspondencia": 0.327460219531983}, "confidence": 0.327460219531983, "input_tokens": 60, "latency_ms": 23.11501599999133} +{"id": "g0115-internet_problema_conexao-regionalismo-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.5920343310827861, "suporte_sem_sinal": 0.13410633602579927, "suporte_configuracao": 0.02646887262956988, "sem_correspondencia": 0.2473904602618447}, "confidence": 0.5920343310827861, "input_tokens": 63, "latency_ms": 15.909359000005452} +{"id": "g0115-internet_problema_conexao-regionalismo-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_nova_linha": 0.009110803407156094, "recarga_nao_creditada": 0.0018873761999292566, "conta_vencimento": 0.0025770849912367865, "suporte_sem_sinal": 0.07412535458705191, "negociacao_religacao": 0.0025438353760670134, "internet_pacote_adicional": 0.3180385449305905, "marketplace_compra": 0.032147592267794144, "plano_troca": 0.0036366630968080412, "internet_consumo": 0.07312575482353778, "fidelidade_pontos": 0.010181164133402443, "suporte_configuracao": 0.0196106205125612, "bonus_nao_recebido": 0.004148947824192277, "vas_contratacao": 0.006356792493192152, "reclamacao_atendimento": 0.0678147198407958, "internet_problema_conexao": 0.2458548266809414, "sem_correspondencia": 0.12883991883474313}, "confidence": 0.3180385449305905, "input_tokens": 59, "latency_ms": 30.616796000003887} +{"id": "g0115-internet_problema_conexao-regionalismo-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 139, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.0034933313987652315, "internet_consumo": 0.10678909798554403, "suporte_configuracao": 0.026150740877916967, "internet_pacote_adicional": 0.09637151730337379, "suporte_sem_sinal": 0.23350741143157638, "seguranca_fraude": 0.06515968639522557, "internet_problema_conexao": 0.31207293504530886, "sem_correspondencia": 0.1564552795622891}, "confidence": 0.31207293504530886, "input_tokens": 63, "latency_ms": 17.66863599999624} +{"id": "g0115-internet_problema_conexao-regionalismo-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.05212737478554828, "parceiros_ofertas": 0.03476504390657434, "plano_consulta": 0.15884698141840053, "conta_debito_automatico_digital": 0.01439054932943537, "internet_pacote_adicional": 0.052393148183099626, "fidelidade_resgate": 0.005702096756140104, "internet_consumo": 0.08177148913440031, "internet_problema_conexao": 0.29241306886651774, "atendimento_humano": 0.039326062307603396, "cadastro_atualizacao": 0.009455901990027476, "suporte_sem_sinal": 0.09694331569310781, "portabilidade": 0.004717195150122437, "suporte_configuracao": 0.0327023394009554, "negociacao_religacao": 0.0031332398291868593, "conta_vencimento": 0.0014710667962763051, "sem_correspondencia": 0.11984112645260397}, "confidence": 0.29241306886651774, "input_tokens": 57, "latency_ms": 30.936969999999064} +{"id": "g0115-internet_problema_conexao-regionalismo-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.028582672907596942, "internet_problema_conexao": 0.34893073884266707, "internet_pacote_adicional": 0.1365136623943092, "suporte_sem_sinal": 0.16596500220038457, "suporte_configuracao": 0.045040941763723585, "suporte_chip_esim": 0.009209553513843817, "internet_consumo": 0.07209595138374075, "sem_correspondencia": 0.19366147699373404}, "confidence": 0.34893073884266707, "input_tokens": 65, "latency_ms": 18.029912999992348} +{"id": "g0115-internet_problema_conexao-regionalismo-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 129, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.034330912174174416, "internet_pacote_adicional": 0.2375344203612843, "suporte_sem_sinal": 0.14471992951389354, "roaming_cobranca": 0.0022179568341324815, "conta_contestacao": 0.047984890974952545, "seguranca_perda_roubo": 0.10004150192282281, "internet_problema_conexao": 0.14270979265712522, "internet_consumo": 0.08148590532238063, "marketplace_pedido": 0.015855061001063285, "recarga_saldo": 0.022441828780168403, "negociacao_religacao": 0.0035436633290513186, "sem_correspondencia": 0.16713413712895106}, "confidence": 0.2375344203612843, "input_tokens": 61, "latency_ms": 23.726949999996805} +{"id": "g0115-internet_problema_conexao-regionalismo-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.12209032120331517, "reclamacao_atendimento": 0.07730044671105249, "internet_consumo": 0.12452314446206922, "troca_numero": 0.002035792981950482, "plano_nova_linha": 0.0077722601277752865, "fidelidade_pontos": 0.0402240579739902, "portabilidade": 0.003987261221337781, "internet_pacote_adicional": 0.11309809598476606, "seguranca_fraude": 0.04227755726129407, "recarga_realizar": 0.004968492938364747, "internet_problema_conexao": 0.2620542132997483, "suporte_configuracao": 0.02103370122649173, "marketplace_compra": 0.0343163061657301, "fidelidade_resgate": 0.0135587141517419, "recarga_nao_creditada": 0.0035233831691330983, "sem_correspondencia": 0.12723625112123937}, "confidence": 0.2620542132997483, "input_tokens": 58, "latency_ms": 30.799641999976757} +{"id": "g0117-internet_problema_conexao-longo_contexto-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 280, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.6631316771978109, "vas_consulta": 0.1157700951454701, "conta_segunda_via": 0.004041034039169181, "internet_consumo": 0.0353931578793854, "recarga_nao_creditada": 0.0015410150247646803, "vas_contratacao": 0.003371006622767525, "internet_pacote_adicional": 0.03536905897777725, "plano_consulta": 0.013430935519317354, "suporte_configuracao": 0.02057433200850993, "suporte_sem_sinal": 0.05254824914033311, "negociacao_divida": 0.0020348693981576986, "sem_correspondencia": 0.05279456904653689}, "confidence": 0.6631316771978109, "input_tokens": 110, "latency_ms": 27.557621999989124} +{"id": "g0117-internet_problema_conexao-longo_contexto-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 267, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.02811591846730236, "conta_debito_automatico_digital": 0.0058837518964538985, "internet_pacote_adicional": 0.035419580479607575, "fidelidade_pontos": 0.011467688728445497, "suporte_sem_sinal": 0.10639043044031056, "internet_problema_conexao": 0.6763959580523876, "conta_pagamento_confirmacao": 0.005414881309162217, "internet_consumo": 0.042497884798673606, "recarga_saldo": 0.0010633014919451988, "recarga_realizar": 0.0015305328352217186, "parceiros_ofertas": 0.007753475412942404, "sem_correspondencia": 0.0780665960875474}, "confidence": 0.6763959580523876, "input_tokens": 104, "latency_ms": 27.934437999988404} +{"id": "g0117-internet_problema_conexao-longo_contexto-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.6830309296589389, "vas_consulta": 0.13154957205323833, "desconto_retencao": 0.005155785207935248, "internet_consumo": 0.032044546050804756, "suporte_configuracao": 0.02222837220849367, "vas_cancelamento": 0.0018447895546706095, "parceiros_ofertas": 0.00943922008438756, "internet_pacote_adicional": 0.02800399172926802, "roaming_cobranca": 0.0018641371998271688, "suporte_sem_sinal": 0.039925364453263536, "conta_explicacao": 0.0057836270325794525, "sem_correspondencia": 0.03912966476659279}, "confidence": 0.6830309296589389, "input_tokens": 104, "latency_ms": 26.916330999995353} +{"id": "g0117-internet_problema_conexao-longo_contexto-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 234, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.06730481681355163, "suporte_configuracao": 0.01574867148330786, "internet_problema_conexao": 0.8500257946539315, "sem_correspondencia": 0.06692071704920902}, "confidence": 0.8500257946539315, "input_tokens": 96, "latency_ms": 15.99660900001254} +{"id": "g0117-internet_problema_conexao-longo_contexto-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.13421226669171651, "troca_numero": 0.0006466493764182957, "conta_vencimento": 0.0014251075526320628, "recarga_saldo": 0.001143531260328207, "internet_pacote_adicional": 0.08141037598102717, "beneficios_consulta": 0.06404801282154733, "negociacao_divida": 0.0022360768020485847, "recarga_nao_creditada": 0.0010148657905510246, "plano_troca": 0.0032168630558089724, "seguranca_perda_roubo": 0.12675150880667427, "suporte_configuracao": 0.022824875383326948, "internet_problema_conexao": 0.40756197644110925, "roaming_pacote": 0.0013801179214255152, "internet_consumo": 0.06347765599136161, "seguranca_fraude": 0.019788290761639758, "sem_correspondencia": 0.06886182536238446}, "confidence": 0.40756197644110925, "input_tokens": 91, "latency_ms": 32.62798800000155} +{"id": "g0117-internet_problema_conexao-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 249, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"vas_cancelamento": 0.004176916408693078, "internet_pacote_adicional": 0.05949723140229827, "suporte_sem_sinal": 0.14628822590614812, "roaming_duvida": 0.009124794656243362, "conta_explicacao": 0.02071645597287724, "fidelidade_pontos": 0.022491757903768755, "internet_consumo": 0.2288919160296704, "marketplace_pedido": 0.011753489784192418, "cadastro_atualizacao": 0.028830564505284494, "recarga_saldo": 0.002633779217706322, "suporte_configuracao": 0.27236645462574244, "seguranca_fraude": 0.01761708347067178, "desconto_retencao": 0.008767893231663857, "plano_consulta": 0.03202023245323569, "conta_vencimento": 0.004107361981620943, "sem_correspondencia": 0.1307158424501828}, "confidence": 0.27236645462574244, "input_tokens": 92, "latency_ms": 35.08616199999892} +{"id": "g0117-internet_problema_conexao-longo_contexto-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.008464611293088856, "suporte_sem_sinal": 0.38672132020297123, "internet_problema_conexao": 0.18346888168656977, "internet_consumo": 0.07052343470088085, "conta_vencimento": 0.0024753136555722664, "marketplace_compra": 0.012304730011238343, "atendimento_humano": 0.08380790955960582, "vas_cancelamento": 0.003487396118927675, "negociacao_religacao": 0.0030691749987970104, "reclamacao_atendimento": 0.06188280995716918, "recarga_nao_creditada": 0.0022235943884326963, "internet_pacote_adicional": 0.05002870503866496, "conta_contestacao": 0.01862823439069529, "suporte_configuracao": 0.0276413695447402, "marketplace_pedido": 0.007275208500683466, "sem_correspondencia": 0.07799730595196236}, "confidence": 0.38672132020297123, "input_tokens": 88, "latency_ms": 33.43392599998651} +{"id": "g0117-internet_problema_conexao-longo_contexto-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.048755909973242466, "suporte_configuracao": 0.009798615001789052, "internet_problema_conexao": 0.9143807343141509, "sem_correspondencia": 0.02706474071081755}, "confidence": 0.9143807343141509, "input_tokens": 107, "latency_ms": 15.867234000012331} +{"id": "g0117-internet_problema_conexao-longo_contexto-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.06941152338157772, "suporte_configuracao": 0.01493861148156743, "internet_problema_conexao": 0.8640571204421776, "sem_correspondencia": 0.0515927446946772}, "confidence": 0.8640571204421776, "input_tokens": 90, "latency_ms": 15.647588999996742} +{"id": "g0117-internet_problema_conexao-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 248, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.40809132508678386, "conta_debito_automatico_digital": 0.010093969942239022, "suporte_configuracao": 0.054577200079973784, "conta_pagamento_confirmacao": 0.007700886362207503, "internet_consumo": 0.1567915634217235, "roaming_duvida": 0.020586717298625486, "suporte_sem_sinal": 0.22476659087185027, "sem_correspondencia": 0.11739174693659656}, "confidence": 0.40809132508678386, "input_tokens": 104, "latency_ms": 21.434790000000703} +{"id": "g0117-internet_problema_conexao-longo_contexto-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.0063954233876870655, "internet_problema_conexao": 0.8385475367710895, "vas_cancelamento": 0.0015502916815023444, "internet_consumo": 0.018957479128624322, "internet_pacote_adicional": 0.011226972685298124, "suporte_sem_sinal": 0.04712580939936154, "suporte_configuracao": 0.012490132957358405, "sem_correspondencia": 0.06370635398907873}, "confidence": 0.8385475367710895, "input_tokens": 91, "latency_ms": 20.1512300000104} +{"id": "g0117-internet_problema_conexao-longo_contexto-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 100, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.07883592728209522, "suporte_configuracao": 0.028638777356325088, "internet_problema_conexao": 0.8367737761680225, "sem_correspondencia": 0.05575151919355712}, "confidence": 0.8367737761680225, "input_tokens": 100, "latency_ms": 15.711718000005703} +{"id": "g0119-vas_cancelamento-curto_neutro-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.6514339945996702, "cancelamento_linha": 0.06889162855011778, "conta_contestacao": 0.08044804512786798, "sem_correspondencia": 0.199226331722344}, "confidence": 0.6514339945996702, "input_tokens": 38, "latency_ms": 15.660917999980484} +{"id": "g0119-vas_cancelamento-curto_neutro-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.06702005644729177, "desconto_retencao": 0.014804639370960763, "vas_cancelamento": 0.5380796614728979, "vas_contratacao": 0.013884354861497488, "recarga_saldo": 0.005888310069133665, "vas_consulta": 0.17799519912355397, "conta_contestacao": 0.031396946777689144, "sem_correspondencia": 0.15093083187697537}, "confidence": 0.5380796614728979, "input_tokens": 37, "latency_ms": 16.182506000006924} +{"id": "g0119-vas_cancelamento-curto_neutro-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"fidelidade_resgate": 0.01496160350867296, "conta_debito_automatico_digital": 0.0771077370966582, "vas_cancelamento": 0.020007305396921474, "conta_segunda_via": 0.036518775929979874, "fidelidade_pontos": 0.03656557675328526, "vas_consulta": 0.2128295658887105, "conta_pagamento_confirmacao": 0.07249469509217284, "cadastro_atualizacao": 0.034564805235398705, "vas_contratacao": 0.018063193683386047, "troca_numero": 0.003599561849783244, "internet_pacote_adicional": 0.20973045210079136, "conta_vencimento": 0.007393637409538314, "conta_contestacao": 0.04097412266650854, "cancelamento_linha": 0.020111160905360474, "plano_consulta": 0.026094595687268834, "sem_correspondencia": 0.1689832107955634}, "confidence": 0.2128295658887105, "input_tokens": 38, "latency_ms": 29.172523999989153} +{"id": "g0119-vas_cancelamento-curto_neutro-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.5967206581205374, "conta_contestacao": 0.04104154709881347, "cancelamento_linha": 0.1925607395381011, "sem_correspondencia": 0.16967705524254795}, "confidence": 0.5967206581205374, "input_tokens": 34, "latency_ms": 15.704280000022663} +{"id": "g0119-vas_cancelamento-curto_neutro-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.063727368070993, "vas_cancelamento": 0.09078382227207157, "cancelamento_linha": 0.06833237798268611, "sem_correspondencia": 0.7771564316742493}, "confidence": 0.7771564316742493, "input_tokens": 36, "latency_ms": 15.886459000000741} +{"id": "g0119-vas_cancelamento-curto_neutro-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.04538327499427867, "negociacao_religacao": 0.00809199490663353, "conta_contestacao": 0.0273647567931471, "vas_contratacao": 0.013336371596061726, "roaming_cobranca": 0.0035391943294812373, "beneficios_consulta": 0.04976936441886417, "conta_segunda_via": 0.011266320128034437, "vas_cancelamento": 0.24816362252950513, "internet_pacote_adicional": 0.2218901056312437, "cancelamento_linha": 0.05835147152019021, "vas_consulta": 0.1312097514033707, "suporte_sem_sinal": 0.07466116752018614, "roaming_pacote": 0.0022840460971141384, "conta_vencimento": 0.004291674742775307, "recarga_realizar": 0.003969688146707366, "sem_correspondencia": 0.0964271952424064}, "confidence": 0.24816362252950513, "input_tokens": 35, "latency_ms": 27.671338000004653} +{"id": "g0119-vas_cancelamento-curto_neutro-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.25985121630187624, "vas_contratacao": 0.0332787668955372, "plano_nova_linha": 0.021430283705032305, "seguranca_perda_roubo": 0.11053052503417982, "portabilidade": 0.018494406646138405, "vas_cancelamento": 0.10986331064304966, "cancelamento_linha": 0.046579282557296445, "conta_contestacao": 0.0728747767475442, "conta_vencimento": 0.010054714008961938, "fidelidade_pontos": 0.05031635593505071, "roaming_pacote": 0.009068983573209555, "sem_correspondencia": 0.2576573779521235}, "confidence": 0.25985121630187624, "input_tokens": 37, "latency_ms": 21.568454000004067} +{"id": "g0119-vas_cancelamento-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.06780241653973776, "vas_consulta": 0.27071032823083613, "negociacao_religacao": 0.01239827223135034, "cancelamento_linha": 0.16280623318592205, "roaming_pacote": 0.004310359855199023, "conta_contestacao": 0.05098499898795734, "bonus_nao_recebido": 0.019459058242660546, "conta_explicacao": 0.04318149903131949, "fidelidade_pontos": 0.03661864744495785, "plano_nova_linha": 0.04365087072328284, "marketplace_pedido": 0.037741196658287644, "sem_correspondencia": 0.250336118868489}, "confidence": 0.27071032823083613, "input_tokens": 34, "latency_ms": 21.946337999992238} +{"id": "g0119-vas_cancelamento-curto_neutro-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.08288347659346851, "vas_cancelamento": 0.6963386483763259, "cancelamento_linha": 0.06501112084827482, "sem_correspondencia": 0.15576675418193076}, "confidence": 0.6963386483763259, "input_tokens": 35, "latency_ms": 15.41164099998582} +{"id": "g0119-vas_cancelamento-curto_neutro-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.38168012257314043, "vas_contratacao": 0.0164723033015209, "parceiros_ofertas": 0.023246393912094862, "vas_consulta": 0.1574147431964411, "plano_nova_linha": 0.007026571243396883, "recarga_saldo": 0.005843827828849318, "conta_contestacao": 0.04371214530771296, "portabilidade": 0.009255564359619984, "conta_debito_automatico_digital": 0.12790004136597505, "cancelamento_linha": 0.07988461555265643, "roaming_pacote": 0.0032135368731018125, "sem_correspondencia": 0.14435013448549025}, "confidence": 0.38168012257314043, "input_tokens": 33, "latency_ms": 21.62732900001174} +{"id": "g0119-vas_cancelamento-curto_neutro-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.039480101831929224, "roaming_cobranca": 0.004457905481020619, "fidelidade_resgate": 0.021896617772572347, "vas_consulta": 0.3008945921552594, "conta_contestacao": 0.06278137944539945, "seguranca_fraude": 0.09435124073263013, "vas_contratacao": 0.01986064042714328, "marketplace_compra": 0.032983400357670715, "suporte_chip_esim": 0.0372528624921479, "vas_cancelamento": 0.05282810399270938, "cancelamento_linha": 0.03699740815718073, "troca_numero": 0.0028562979213783246, "conta_pagamento_confirmacao": 0.024574015609953755, "internet_problema_conexao": 0.03884257426838953, "suporte_configuracao": 0.030652670589403613, "sem_correspondencia": 0.19929018876521162}, "confidence": 0.3008945921552594, "input_tokens": 38, "latency_ms": 29.38473300000055} +{"id": "g0119-vas_cancelamento-curto_neutro-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.2318039331334622, "beneficios_consulta": 0.10186619809966427, "plano_consulta": 0.1243112280665972, "marketplace_pedido": 0.035932782167333796, "vas_cancelamento": 0.0377681544218473, "plano_nova_linha": 0.01777748161720622, "plano_troca": 0.012273576744726863, "reclamacao_atendimento": 0.09549078114073695, "recarga_realizar": 0.010807650833391658, "negociacao_religacao": 0.012389236761145148, "vas_contratacao": 0.01935163093438148, "conta_contestacao": 0.07814305086460027, "cancelamento_linha": 0.0404227366196074, "fidelidade_pontos": 0.016595739469407848, "recarga_nao_creditada": 0.023699579186561463, "sem_correspondencia": 0.14136623993932992}, "confidence": 0.2318039331334622, "input_tokens": 32, "latency_ms": 28.39917999997965} +{"id": "g0123-vas_cancelamento-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_contestacao": 0.17922692401469328, "vas_contratacao": 0.025732316651917622, "cancelamento_linha": 0.5924542082649665, "sem_correspondencia": 0.2025865510684226}, "confidence": 0.5924542082649665, "input_tokens": 56, "latency_ms": 15.988851000003024} +{"id": "g0123-vas_cancelamento-emocional-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.08863216223687538, "vas_cancelamento": 0.5179660513239372, "cancelamento_linha": 0.1003484167288399, "sem_correspondencia": 0.2930533697103474}, "confidence": 0.5179660513239372, "input_tokens": 57, "latency_ms": 15.547037000004593} +{"id": "g0123-vas_cancelamento-emocional-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.023172028276428475, "vas_cancelamento": 0.2603023638565005, "conta_explicacao": 0.07453287365089031, "conta_contestacao": 0.07918290019339733, "cancelamento_linha": 0.10530296673885373, "vas_contratacao": 0.017276814143073506, "internet_problema_conexao": 0.06219537160472806, "plano_consulta": 0.03746138499132773, "vas_consulta": 0.16835868295893563, "conta_debito_automatico_digital": 0.041103046234313226, "conta_segunda_via": 0.022500110706314032, "sem_correspondencia": 0.10861145664523744}, "confidence": 0.2603023638565005, "input_tokens": 59, "latency_ms": 24.28915900000561} +{"id": "g0123-vas_cancelamento-emocional-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.22323059370426554, "conta_contestacao": 0.14319628050338387, "vas_cancelamento": 0.36481349573095156, "sem_correspondencia": 0.268759630061399}, "confidence": 0.36481349573095156, "input_tokens": 56, "latency_ms": 16.00447300000951} +{"id": "g0123-vas_cancelamento-emocional-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.010906967927417022, "bonus_nao_recebido": 0.021764240479550827, "internet_problema_conexao": 0.014968471484058093, "cancelamento_linha": 0.05365411483874447, "seguranca_perda_roubo": 0.037467906425883095, "negociacao_divida": 0.006574221312785678, "troca_numero": 0.0010492924472805547, "vas_contratacao": 0.010626224447326598, "conta_contestacao": 0.05040805315838205, "fidelidade_pontos": 0.023080000045984053, "suporte_configuracao": 0.009565864278382926, "conta_pagamento_confirmacao": 0.02050556353946428, "vas_consulta": 0.11400559419307538, "vas_cancelamento": 0.5444083509778953, "plano_troca": 0.0047101655741742954, "sem_correspondencia": 0.07630496886959538}, "confidence": 0.5444083509778953, "input_tokens": 54, "latency_ms": 30.342013999984374} +{"id": "g0123-vas_cancelamento-emocional-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"beneficios_consulta": 0.11764123613984927, "vas_consulta": 0.16807799503048962, "recarga_realizar": 0.0069678329914352605, "desconto_retencao": 0.01845154775708975, "plano_troca": 0.013291122756980472, "vas_cancelamento": 0.3162854102723483, "conta_contestacao": 0.05097549921253438, "cancelamento_linha": 0.11538532693299199, "vas_contratacao": 0.024995294154958034, "troca_numero": 0.0027533425774645117, "conta_pagamento_confirmacao": 0.023071299009586984, "sem_correspondencia": 0.14210409316427144}, "confidence": 0.3162854102723483, "input_tokens": 52, "latency_ms": 22.595956000003525} +{"id": "g0123-vas_cancelamento-emocional-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.21315432169293003, "cancelamento_linha": 0.10040173161940658, "conta_contestacao": 0.19810805153403185, "sem_correspondencia": 0.48833589515363157}, "confidence": 0.48833589515363157, "input_tokens": 54, "latency_ms": 15.57529799998747} +{"id": "g0123-vas_cancelamento-emocional-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 0.06383065514489407, "conta_contestacao": 0.07199794387549739, "portabilidade": 0.004023838558268648, "internet_pacote_adicional": 0.14684947485766697, "marketplace_pedido": 0.024150405561336186, "seguranca_perda_roubo": 0.03862452658770576, "vas_consulta": 0.1514418634634983, "vas_cancelamento": 0.19766265514162792, "atendimento_humano": 0.03341206717242894, "vas_contratacao": 0.006866643744110819, "roaming_pacote": 0.0016314136096015476, "recarga_nao_creditada": 0.0028543091144569016, "parceiros_ofertas": 0.041840372078164635, "suporte_sem_sinal": 0.037532133698896776, "cancelamento_linha": 0.11994615256628477, "sem_correspondencia": 0.05733554482556035}, "confidence": 0.19766265514162792, "input_tokens": 52, "latency_ms": 29.804390999998986} +{"id": "g0123-vas_cancelamento-emocional-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"reclamacao_atendimento": 0.12051747740657279, "roaming_cobranca": 0.010688090427553294, "cancelamento_linha": 0.06644250118958422, "internet_problema_conexao": 0.026547914152439955, "bonus_nao_recebido": 0.05400048530756708, "conta_contestacao": 0.11918545507437807, "vas_cancelamento": 0.20798663593000852, "vas_contratacao": 0.01570632592259969, "cadastro_atualizacao": 0.028588078823971786, "plano_troca": 0.011448213608289329, "seguranca_perda_roubo": 0.03745430567368057, "roaming_duvida": 0.016334599895636452, "roaming_pacote": 0.007508749141666869, "atendimento_humano": 0.037924005204761725, "vas_consulta": 0.11979834732281984, "sem_correspondencia": 0.11986881491846982}, "confidence": 0.20798663593000852, "input_tokens": 51, "latency_ms": 30.764069999975163} +{"id": "g0123-vas_cancelamento-emocional-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.12818518089972167, "vas_cancelamento": 0.35449143715960624, "conta_contestacao": 0.23284549664191162, "sem_correspondencia": 0.28447788529876045}, "confidence": 0.35449143715960624, "input_tokens": 52, "latency_ms": 16.09859399999891} +{"id": "g0123-vas_cancelamento-emocional-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.18570495758682237, "vas_cancelamento": 0.38121318109114055, "cancelamento_linha": 0.15527103276676135, "sem_correspondencia": 0.2778108285552757}, "confidence": 0.38121318109114055, "input_tokens": 50, "latency_ms": 15.635064999997894} +{"id": "g0123-vas_cancelamento-emocional-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.180508489922178, "cancelamento_linha": 0.05067079016680276, "roaming_duvida": 0.009953136310206622, "portabilidade": 0.009811474699523226, "plano_nova_linha": 0.006374078179790571, "atendimento_humano": 0.04340712246458163, "vas_cancelamento": 0.4454129228336341, "vas_contratacao": 0.019853401439157186, "conta_contestacao": 0.07960978698948458, "conta_explicacao": 0.03046487569127306, "bonus_nao_recebido": 0.025335637227264805, "sem_correspondencia": 0.09859828407610345}, "confidence": 0.4454129228336341, "input_tokens": 50, "latency_ms": 22.807975999995733} +{"id": "g0125-vas_cancelamento-indireto_multiplo-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao", "vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 134, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.017818582810453305, "conta_debito_automatico_digital": 0.021538313036930854, "marketplace_compra": 0.03538391666631571, "atendimento_humano": 0.11414965753323168, "recarga_nao_creditada": 0.004201429809973151, "conta_contestacao": 0.09564399523272375, "vas_consulta": 0.33683895374605716, "parceiros_ofertas": 0.10320718374982658, "conta_pagamento_confirmacao": 0.038565243735504, "cancelamento_linha": 0.010497991711873732, "vas_cancelamento": 0.0188397761299507, "sem_correspondencia": 0.2033149558371594}, "confidence": 0.33683895374605716, "input_tokens": 61, "latency_ms": 23.531825999981493} +{"id": "g0125-vas_cancelamento-indireto_multiplo-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 156, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.035315611487984615, "internet_pacote_adicional": 0.2162836852528101, "roaming_pacote": 0.0013872189847787735, "conta_pagamento_confirmacao": 0.04339247694720215, "negociacao_divida": 0.009653509873206546, "cadastro_atualizacao": 0.03516570207675618, "vas_contratacao": 0.010913093889417044, "vas_cancelamento": 0.2214295928034162, "vas_consulta": 0.2868196153001935, "cancelamento_linha": 0.050130432056303506, "conta_contestacao": 0.034023621170532196, "sem_correspondencia": 0.05548544015739918}, "confidence": 0.2868196153001935, "input_tokens": 69, "latency_ms": 24.363338000000567} +{"id": "g0125-vas_cancelamento-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.031422484271038754, "beneficios_consulta": 0.04226139134678172, "conta_contestacao": 0.07136466264405945, "fidelidade_resgate": 0.020379360508991994, "suporte_configuracao": 0.024733610140249378, "plano_consulta": 0.05495627155349621, "vas_consulta": 0.1308258904459425, "suporte_chip_esim": 0.010195990896182248, "plano_troca": 0.009077981931573938, "roaming_pacote": 0.0034788311021735708, "cancelamento_linha": 0.46462138903104816, "sem_correspondencia": 0.13668213612846208}, "confidence": 0.46462138903104816, "input_tokens": 63, "latency_ms": 23.735023999989835} +{"id": "g0125-vas_cancelamento-indireto_multiplo-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"parceiros_ofertas": 0.025980112560021328, "conta_debito_automatico_digital": 0.039595886281307245, "seguranca_perda_roubo": 0.03390566192521219, "internet_problema_conexao": 0.023261565254714095, "seguranca_fraude": 0.09644298809635127, "vas_cancelamento": 0.311265224018706, "cancelamento_linha": 0.11905029180476563, "plano_nova_linha": 0.0038598796054511875, "bonus_nao_recebido": 0.010432757230758581, "negociacao_religacao": 0.005106309327754124, "conta_contestacao": 0.024606281404492, "plano_consulta": 0.03983771349624599, "vas_consulta": 0.1544210731224643, "vas_contratacao": 0.008597488344929528, "portabilidade": 0.005784926821543188, "sem_correspondencia": 0.09785184070528334}, "confidence": 0.311265224018706, "input_tokens": 63, "latency_ms": 31.586597000000438} +{"id": "g0125-vas_cancelamento-indireto_multiplo-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.09486760590718664, "vas_cancelamento": 0.4929576332510399, "cancelamento_linha": 0.12615121431085413, "sem_correspondencia": 0.28602354653091927}, "confidence": 0.4929576332510399, "input_tokens": 48, "latency_ms": 15.434104000007665} +{"id": "g0125-vas_cancelamento-indireto_multiplo-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"cancelamento_linha": 0.03106874210529161, "recarga_realizar": 0.005155633484576418, "conta_contestacao": 0.09462148466646378, "plano_troca": 0.01574362900201445, "vas_consulta": 0.23183977376914283, "parceiros_ofertas": 0.043733845053641064, "internet_consumo": 0.028202689858020616, "reclamacao_atendimento": 0.04970126124799604, "seguranca_perda_roubo": 0.05979532701710857, "suporte_configuracao": 0.01611634804197248, "conta_segunda_via": 0.040135095219968886, "vas_cancelamento": 0.18809072207967495, "vas_contratacao": 0.02696600703290795, "conta_pagamento_confirmacao": 0.08072565190722295, "suporte_chip_esim": 0.006092748471000963, "sem_correspondencia": 0.08201104104299647}, "confidence": 0.23183977376914283, "input_tokens": 61, "latency_ms": 31.844874999990225} +{"id": "g0125-vas_cancelamento-indireto_multiplo-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.1918514133238919, "seguranca_perda_roubo": 0.016555701548627868, "recarga_nao_creditada": 0.0050802065505597275, "cancelamento_linha": 0.042142132212125406, "beneficios_consulta": 0.045189765987412873, "internet_consumo": 0.03084506510692988, "negociacao_religacao": 0.0047012379082861065, "fidelidade_pontos": 0.015085190768723757, "marketplace_pedido": 0.018631330761518527, "conta_contestacao": 0.04856889097929819, "suporte_chip_esim": 0.0033136946945990444, "troca_numero": 0.0011762485994293013, "vas_cancelamento": 0.41684896807546723, "suporte_configuracao": 0.022665175493099415, "vas_contratacao": 0.016435926020487372, "sem_correspondencia": 0.12090905196954338}, "confidence": 0.41684896807546723, "input_tokens": 56, "latency_ms": 30.118549000007988} +{"id": "g0125-vas_cancelamento-indireto_multiplo-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 146, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.14171502205304834, "bonus_nao_recebido": 0.020791143488752, "vas_contratacao": 0.04348640208671096, "vas_cancelamento": 0.34523955501972964, "internet_consumo": 0.054403104698704255, "vas_consulta": 0.2987544283085231, "cancelamento_linha": 0.03941699548687034, "sem_correspondencia": 0.05619334885766132}, "confidence": 0.34523955501972964, "input_tokens": 66, "latency_ms": 17.702673000002278} +{"id": "g0125-vas_cancelamento-indireto_multiplo-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.764555522403369, "conta_contestacao": 0.037914310074385, "cancelamento_linha": 0.08429890220201279, "sem_correspondencia": 0.11323126532023324}, "confidence": 0.764555522403369, "input_tokens": 62, "latency_ms": 15.297313999980133} +{"id": "g0125-vas_cancelamento-indireto_multiplo-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.17238809232558344, "parceiros_ofertas": 0.026118198506974423, "plano_consulta": 0.07890586584398845, "marketplace_compra": 0.022470867345001054, "seguranca_perda_roubo": 0.039903253465530475, "bonus_nao_recebido": 0.015251821895136766, "vas_consulta": 0.26068586208181777, "vas_contratacao": 0.012855796191304163, "desconto_retencao": 0.014520482214244016, "cancelamento_linha": 0.08279833973496534, "plano_nova_linha": 0.006863555430857671, "cadastro_atualizacao": 0.029015883911460205, "conta_contestacao": 0.11380796176868663, "recarga_realizar": 0.007275117122661759, "negociacao_religacao": 0.014062317140632559, "sem_correspondencia": 0.10307658502115527}, "confidence": 0.26068586208181777, "input_tokens": 58, "latency_ms": 30.425841000010223} +{"id": "g0125-vas_cancelamento-indireto_multiplo-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.0344770768947231, "conta_vencimento": 0.008055861915534621, "plano_nova_linha": 0.009721535108606025, "conta_contestacao": 0.07346309608580444, "vas_cancelamento": 0.356976801631863, "negociacao_religacao": 0.008366117125338938, "vas_consulta": 0.2305899972051988, "vas_contratacao": 0.014680287575139901, "roaming_cobranca": 0.005193775905578115, "marketplace_compra": 0.020061211352227267, "cancelamento_linha": 0.08942092817700904, "sem_correspondencia": 0.14899331102297675}, "confidence": 0.356976801631863, "input_tokens": 56, "latency_ms": 22.313462999989042} +{"id": "g0125-vas_cancelamento-indireto_multiplo-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.033986974808272216, "beneficios_consulta": 0.042986058079048574, "conta_vencimento": 0.010601693858128126, "plano_troca": 0.008197061790034255, "plano_nova_linha": 0.006132148260488556, "roaming_pacote": 0.0023586903907429043, "conta_contestacao": 0.05614899893609387, "suporte_configuracao": 0.02553353108704886, "cancelamento_linha": 0.05483002636664105, "vas_consulta": 0.22125986414213544, "vas_cancelamento": 0.44638076819536954, "sem_correspondencia": 0.09158418408599658}, "confidence": 0.44638076819536954, "input_tokens": 80, "latency_ms": 23.286419999976715} +{"id": "g0126-vas_contratacao-curto_neutro-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 0.015840978938915305, "beneficios_consulta": 0.07510080020649433, "fidelidade_pontos": 0.030632102177319626, "vas_contratacao": 0.41795118709017665, "plano_nova_linha": 0.05467855063054225, "parceiros_ofertas": 0.05056912711480721, "vas_consulta": 0.15893482806679246, "sem_correspondencia": 0.1962924257749522}, "confidence": 0.41795118709017665, "input_tokens": 31, "latency_ms": 16.479148000001942} +{"id": "g0126-vas_contratacao-curto_neutro-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.25573622608774393, "vas_cancelamento": 0.009779773433958588, "vas_contratacao": 0.07338932737582936, "parceiros_ofertas": 0.0583360927178839, "plano_nova_linha": 0.11393901451068339, "cadastro_atualizacao": 0.07117163230840194, "beneficios_consulta": 0.13689006559051425, "sem_correspondencia": 0.28075786797498464}, "confidence": 0.28075786797498464, "input_tokens": 32, "latency_ms": 16.111797000007755} +{"id": "g0126-vas_contratacao-curto_neutro-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.07046874029943842, "cancelamento_linha": 0.0085494753081347, "fidelidade_pontos": 0.034990270497285945, "recarga_realizar": 0.006198979125753728, "vas_consulta": 0.10966176047374361, "recarga_nao_creditada": 0.003405493762610453, "roaming_cobranca": 0.003564837703695272, "conta_vencimento": 0.005819285422588991, "seguranca_fraude": 0.04707555581361056, "vas_cancelamento": 0.008735380336829147, "vas_contratacao": 0.40315435265942495, "internet_problema_conexao": 0.02408872786555068, "parceiros_ofertas": 0.06901952038354532, "conta_contestacao": 0.0210029599441432, "beneficios_consulta": 0.05762202798029892, "sem_correspondencia": 0.12664263242334609}, "confidence": 0.40315435265942495, "input_tokens": 33, "latency_ms": 28.15768499999649} +{"id": "g0126-vas_contratacao-curto_neutro-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0623078226369717, "vas_consulta": 0.28564098104930136, "parceiros_ofertas": 0.1033830331197358, "plano_troca": 0.019011784097026124, "beneficios_consulta": 0.09467384840787027, "cadastro_atualizacao": 0.03604544279665109, "vas_cancelamento": 0.008552746735756794, "sem_correspondencia": 0.39038434115668685}, "confidence": 0.39038434115668685, "input_tokens": 33, "latency_ms": 16.453792999982397} +{"id": "g0126-vas_contratacao-curto_neutro-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.16579833904688257, "parceiros_ofertas": 0.12659295115496322, "vas_consulta": 0.27844986786329895, "vas_cancelamento": 0.01805296384259439, "bonus_nao_recebido": 0.021058302725711325, "beneficios_consulta": 0.11867324461798966, "recarga_saldo": 0.015344690788727657, "sem_correspondencia": 0.2560296399598322}, "confidence": 0.27844986786329895, "input_tokens": 32, "latency_ms": 16.394925000014382} +{"id": "g0126-vas_contratacao-curto_neutro-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5974850666426642, "portabilidade": 0.013115105245140939, "recarga_realizar": 0.013669257079295042, "parceiros_ofertas": 0.037206661029778564, "recarga_nao_creditada": 0.0025061937098630345, "roaming_duvida": 0.004770400943362249, "internet_problema_conexao": 0.008837130869532845, "beneficios_consulta": 0.039369430470895056, "conta_explicacao": 0.03682826094167312, "vas_contratacao": 0.044030126271363365, "cancelamento_linha": 0.0017416974331262588, "vas_consulta": 0.11535284691036195, "troca_numero": 0.0016083751138465453, "vas_cancelamento": 0.0014291264843539276, "negociacao_divida": 0.005560745496132024, "sem_correspondencia": 0.07648957535861092}, "confidence": 0.5974850666426642, "input_tokens": 36, "latency_ms": 28.338583999982347} +{"id": "g0126-vas_contratacao-curto_neutro-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.43302126323542833, "plano_troca": 0.02404664958914604, "conta_vencimento": 0.006887911122908484, "vas_consulta": 0.15666158404407848, "parceiros_ofertas": 0.050780004347087376, "vas_cancelamento": 0.007677816475701437, "beneficios_consulta": 0.07944592030729879, "sem_correspondencia": 0.24147885087835108}, "confidence": 0.43302126323542833, "input_tokens": 30, "latency_ms": 15.900184999992462} +{"id": "g0126-vas_contratacao-curto_neutro-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"vas_consulta": 0.18032204172772046, "plano_consulta": 0.3346333032733311, "vas_cancelamento": 0.005067409685588221, "atendimento_humano": 0.04118137593794021, "roaming_pacote": 0.003324467516962488, "beneficios_consulta": 0.07935829050430551, "parceiros_ofertas": 0.04420469100274113, "bonus_nao_recebido": 0.016452857374089226, "conta_explicacao": 0.024751721533275633, "troca_numero": 0.0018674092333380017, "internet_problema_conexao": 0.006342401400205421, "marketplace_pedido": 0.021023177386460503, "cadastro_atualizacao": 0.04356416462193138, "internet_consumo": 0.04776292792442953, "vas_contratacao": 0.029126586749660257, "sem_correspondencia": 0.12101717412802096}, "confidence": 0.3346333032733311, "input_tokens": 32, "latency_ms": 28.069185999981983} +{"id": "g0126-vas_contratacao-curto_neutro-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.1352044945031572, "vas_contratacao": 0.03793013482514819, "parceiros_ofertas": 0.08993887189752933, "sem_correspondencia": 0.7369264987741653}, "confidence": 0.7369264987741653, "input_tokens": 29, "latency_ms": 15.372594000012896} +{"id": "g0126-vas_contratacao-curto_neutro-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.17403947010342255, "parceiros_ofertas": 0.15457824210984691, "vas_contratacao": 0.070052707936413, "sem_correspondencia": 0.6013295798503175}, "confidence": 0.6013295798503175, "input_tokens": 31, "latency_ms": 15.342150999998694} +{"id": "g0126-vas_contratacao-curto_neutro-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.0542723014192577, "plano_consulta": 0.13713113944446975, "recarga_realizar": 0.0076157930200698885, "parceiros_ofertas": 0.042054202348849455, "marketplace_compra": 0.024162201177102233, "beneficios_consulta": 0.0774546339025889, "vas_consulta": 0.14969067254612595, "plano_nova_linha": 0.02001754750495188, "vas_cancelamento": 0.006284632711273666, "marketplace_pedido": 0.03393864254382629, "fidelidade_resgate": 0.013996913078245363, "reclamacao_atendimento": 0.048272188685454166, "portabilidade": 0.01685466801255755, "vas_contratacao": 0.18662165079272122, "conta_contestacao": 0.022529583392856295, "sem_correspondencia": 0.15910322941964972}, "confidence": 0.18662165079272122, "input_tokens": 32, "latency_ms": 28.59983300001545} +{"id": "g0126-vas_contratacao-curto_neutro-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.15016613900661469, "vas_contratacao": 0.13712480664253235, "beneficios_consulta": 0.15890727937221527, "sem_correspondencia": 0.5538017749786377}, "confidence": 0.5538017749786377, "input_tokens": 34, "latency_ms": 15.37189199999034} +{"id": "g0130-vas_contratacao-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"troca_numero": 0.0034035461104578993, "negociacao_religacao": 0.01201987565247608, "suporte_sem_sinal": 0.17747696029159946, "conta_explicacao": 0.0377225844661841, "parceiros_ofertas": 0.13119492145545072, "plano_consulta": 0.13304810439709555, "vas_cancelamento": 0.00910519450629559, "vas_consulta": 0.21551677930882615, "fidelidade_pontos": 0.020113038222258826, "beneficios_consulta": 0.056287643472628525, "marketplace_compra": 0.0401890247066139, "sem_correspondencia": 0.1639223274101132}, "confidence": 0.21551677930882615, "input_tokens": 37, "latency_ms": 21.75281899999959} +{"id": "g0130-vas_contratacao-emocional-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.01821732756523648, "vas_contratacao": 0.03391364680928714, "vas_consulta": 0.21864426726539038, "conta_explicacao": 0.02510357902199383, "beneficios_consulta": 0.13969225068676777, "suporte_sem_sinal": 0.19182283204315428, "parceiros_ofertas": 0.03827896072537625, "plano_consulta": 0.09621122739289477, "atendimento_humano": 0.04461857051955401, "desconto_retencao": 0.01008538463383555, "bonus_nao_recebido": 0.020456918136450113, "sem_correspondencia": 0.16295503520005944}, "confidence": 0.21864426726539038, "input_tokens": 38, "latency_ms": 22.25310399998648} +{"id": "g0130-vas_contratacao-emocional-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"beneficios_consulta": 0.15672167869268858, "vas_consulta": 0.09879788588447365, "parceiros_ofertas": 0.07311849916874189, "negociacao_divida": 0.010361484075806025, "internet_pacote_adicional": 0.4528978688033427, "reclamacao_atendimento": 0.039463459774657955, "conta_debito_automatico_digital": 0.01036932860571868, "suporte_configuracao": 0.02041767875419684, "suporte_chip_esim": 0.0029432901146681564, "vas_cancelamento": 0.005719741243510249, "bonus_nao_recebido": 0.015452293416481135, "sem_correspondencia": 0.11373679146571417}, "confidence": 0.4528978688033427, "input_tokens": 46, "latency_ms": 24.541799000019182} +{"id": "g0130-vas_contratacao-emocional-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"conta_contestacao": 0.06607080349431639, "vas_contratacao": 0.19817748961117104, "troca_numero": 0.0032496098913194224, "vas_cancelamento": 0.007504129894139318, "cadastro_atualizacao": 0.061178446727669936, "roaming_duvida": 0.010708773668241108, "beneficios_consulta": 0.08641753474500082, "conta_explicacao": 0.04421204766947102, "seguranca_fraude": 0.04452444306797449, "vas_consulta": 0.15635845298109133, "plano_nova_linha": 0.033922076730759095, "desconto_retencao": 0.035431907108901546, "parceiros_ofertas": 0.08125127973036884, "negociacao_divida": 0.013451994597196499, "cancelamento_linha": 0.005279318508197643, "sem_correspondencia": 0.15226169157418148}, "confidence": 0.19817748961117104, "input_tokens": 46, "latency_ms": 30.14315700002612} +{"id": "g0130-vas_contratacao-emocional-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 0.018867352388746754, "beneficios_consulta": 0.08469293747356775, "conta_contestacao": 0.04107909148917574, "plano_troca": 0.012403104998633249, "parceiros_ofertas": 0.29386272109635064, "bonus_nao_recebido": 0.011276507398334334, "vas_contratacao": 0.14159331774024653, "plano_nova_linha": 0.015582622474042835, "conta_segunda_via": 0.02006030020115892, "vas_consulta": 0.21473013684762682, "vas_cancelamento": 0.005445378196965745, "sem_correspondencia": 0.1404065296951507}, "confidence": 0.29386272109635064, "input_tokens": 43, "latency_ms": 24.209532000014633} +{"id": "g0130-vas_contratacao-emocional-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.04481349656923267, "negociacao_divida": 0.012074518405432706, "fidelidade_resgate": 0.01592815532304473, "desconto_retencao": 0.027026210848618556, "vas_consulta": 0.23653986319957793, "beneficios_consulta": 0.12898981985649913, "seguranca_perda_roubo": 0.1416954294671233, "troca_numero": 0.0029802225556389227, "marketplace_pedido": 0.027121498189579405, "parceiros_ofertas": 0.0688301868500574, "conta_contestacao": 0.03877069180606759, "conta_debito_automatico_digital": 0.0354121376031253, "vas_cancelamento": 0.008196890617527744, "internet_problema_conexao": 0.06633594100232233, "portabilidade": 0.008994189380015744, "sem_correspondencia": 0.13629074832613655}, "confidence": 0.23653986319957793, "input_tokens": 41, "latency_ms": 30.785785999995596} +{"id": "g0130-vas_contratacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"recarga_nao_creditada": 0.019213217479747604, "seguranca_fraude": 0.052197913834985066, "reclamacao_atendimento": 0.09422386232276217, "roaming_duvida": 0.02576486168851982, "suporte_sem_sinal": 0.17227002474908393, "fidelidade_resgate": 0.02162071441269846, "cadastro_atualizacao": 0.032944528410293626, "parceiros_ofertas": 0.12100212969037795, "vas_cancelamento": 0.006120799925578009, "conta_vencimento": 0.005563002398353673, "portabilidade": 0.014474716866570606, "suporte_configuracao": 0.048194999773048315, "negociacao_divida": 0.01125893433804108, "recarga_saldo": 0.0055514223327976404, "vas_consulta": 0.2074514597265653, "sem_correspondencia": 0.16214741205057673}, "confidence": 0.2074514597265653, "input_tokens": 42, "latency_ms": 30.313356999982943} +{"id": "g0130-vas_contratacao-emocional-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.5624773083271601, "parceiros_ofertas": 0.06273532191400812, "beneficios_consulta": 0.12325304573379116, "sem_correspondencia": 0.25153432402504056}, "confidence": 0.5624773083271601, "input_tokens": 52, "latency_ms": 15.853088999989495} +{"id": "g0130-vas_contratacao-emocional-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_religacao": 0.017736207569929253, "fidelidade_resgate": 0.014750334331181359, "fidelidade_pontos": 0.026839384621665456, "parceiros_ofertas": 0.1320610484197197, "recarga_nao_creditada": 0.006327236492695032, "vas_cancelamento": 0.014722886392454013, "vas_contratacao": 0.20215216137828193, "marketplace_compra": 0.05387362427632121, "vas_consulta": 0.2465660703841173, "beneficios_consulta": 0.07150768438698013, "portabilidade": 0.01140293191604131, "sem_correspondencia": 0.20206042983061334}, "confidence": 0.2465660703841173, "input_tokens": 48, "latency_ms": 22.47295200001531} +{"id": "g0130-vas_contratacao-emocional-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.16985573760412756, "vas_contratacao": 0.29985366835427046, "parceiros_ofertas": 0.09508874763266172, "sem_correspondencia": 0.4352018464089403}, "confidence": 0.4352018464089403, "input_tokens": 43, "latency_ms": 15.583168999995678} +{"id": "g0130-vas_contratacao-emocional-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.051201162433572305, "conta_pagamento_confirmacao": 0.05902417857836879, "vas_consulta": 0.4128551000570461, "beneficios_consulta": 0.07205607419955398, "internet_consumo": 0.05818290748374578, "vas_cancelamento": 0.009763005684479817, "parceiros_ofertas": 0.10612102123553956, "sem_correspondencia": 0.23079655032769367}, "confidence": 0.4128551000570461, "input_tokens": 45, "latency_ms": 16.54527299999131} +{"id": "g0130-vas_contratacao-emocional-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.06646059042669077, "vas_contratacao": 0.18262446845110628, "vas_consulta": 0.2776049515145527, "vas_cancelamento": 0.02379134230756432, "marketplace_compra": 0.05972848015403182, "marketplace_pedido": 0.05845108922231832, "beneficios_consulta": 0.08286713480467468, "sem_correspondencia": 0.24847194311906112}, "confidence": 0.2776049515145527, "input_tokens": 43, "latency_ms": 16.355211000018244} +{"id": "g0132-vas_contratacao-indireto_multiplo-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8058603856262035, "parceiros_ofertas": 0.05153186162180425, "vas_contratacao": 0.02255946896371258, "sem_correspondencia": 0.12004828378827966}, "confidence": 0.8058603856262035, "input_tokens": 57, "latency_ms": 15.73392200000967} +{"id": "g0132-vas_contratacao-indireto_multiplo-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"suporte_chip_esim": 0.03385575803983617, "vas_consulta": 0.30270283906846207, "roaming_duvida": 0.011125329695403637, "plano_consulta": 0.14529356116868172, "bonus_nao_recebido": 0.041874508602785736, "parceiros_ofertas": 0.04458542093398275, "vas_cancelamento": 0.020394652740001913, "beneficios_consulta": 0.13367609455606927, "conta_debito_automatico_digital": 0.026081474060689534, "vas_contratacao": 0.032592109789459055, "cancelamento_linha": 0.01891736654516999, "sem_correspondencia": 0.18890088479945816}, "confidence": 0.30270283906846207, "input_tokens": 50, "latency_ms": 23.7697350000019} +{"id": "g0132-vas_contratacao-indireto_multiplo-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.09688868401325272, "seguranca_fraude": 0.05995930659885996, "roaming_pacote": 0.007880340678163726, "conta_contestacao": 0.05570764427188996, "cancelamento_linha": 0.008601243902185102, "seguranca_perda_roubo": 0.026224471549647407, "bonus_nao_recebido": 0.009412199493246284, "vas_contratacao": 0.09644099355949183, "vas_consulta": 0.41279053611974453, "beneficios_consulta": 0.08883345214439607, "vas_cancelamento": 0.006259888412746481, "sem_correspondencia": 0.1310012392563759}, "confidence": 0.41279053611974453, "input_tokens": 41, "latency_ms": 22.831526000004487} +{"id": "g0132-vas_contratacao-indireto_multiplo-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.09596204227124248, "vas_contratacao": 0.5040711277143164, "beneficios_consulta": 0.15696378403076047, "sem_correspondencia": 0.2430030459836806}, "confidence": 0.5040711277143164, "input_tokens": 50, "latency_ms": 15.502624000021115} +{"id": "g0132-vas_contratacao-indireto_multiplo-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.05909608884446075, "seguranca_fraude": 0.0650592502655671, "suporte_chip_esim": 0.011820958596999982, "vas_cancelamento": 0.015586889844754063, "vas_consulta": 0.2077444733750688, "vas_contratacao": 0.26319777230179575, "cadastro_atualizacao": 0.05997009407812467, "reclamacao_atendimento": 0.036333820698769184, "marketplace_compra": 0.0349916023670248, "marketplace_pedido": 0.029099597713921285, "beneficios_consulta": 0.09878011516909725, "sem_correspondencia": 0.11831933674441641}, "confidence": 0.26319777230179575, "input_tokens": 58, "latency_ms": 24.134537000009004} +{"id": "g0132-vas_contratacao-indireto_multiplo-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.021968317842553587, "conta_debito_automatico_digital": 0.03816178015207248, "roaming_pacote": 0.005887681536082902, "negociacao_divida": 0.009976656968100132, "recarga_saldo": 0.008697616746216778, "vas_consulta": 0.2503910625764486, "conta_segunda_via": 0.020330050676175618, "parceiros_ofertas": 0.08802436914260915, "troca_numero": 0.00295355935180244, "vas_cancelamento": 0.0029600055009125895, "beneficios_consulta": 0.06088110719507876, "plano_nova_linha": 0.10433805588160563, "plano_troca": 0.01836050462405424, "vas_contratacao": 0.07183663446684413, "conta_pagamento_confirmacao": 0.05243477897111169, "sem_correspondencia": 0.24279781836833128}, "confidence": 0.2503910625764486, "input_tokens": 42, "latency_ms": 29.560336999992387} +{"id": "g0132-vas_contratacao-indireto_multiplo-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.01620155133216732, "vas_cancelamento": 0.0036465158571768966, "plano_nova_linha": 0.011343528977793605, "conta_vencimento": 0.008669271705874624, "fidelidade_pontos": 0.10421894803853408, "marketplace_pedido": 0.050419242825679195, "vas_contratacao": 0.026168572563210986, "internet_problema_conexao": 0.0070280923389363014, "vas_consulta": 0.40286551236406404, "internet_consumo": 0.03422536186591852, "fidelidade_resgate": 0.016537950620112193, "conta_explicacao": 0.0324478657507058, "plano_troca": 0.008473654857764355, "cancelamento_linha": 0.003044874048329056, "plano_consulta": 0.09374282120582131, "sem_correspondencia": 0.18096623564791167}, "confidence": 0.40286551236406404, "input_tokens": 54, "latency_ms": 29.885096999976213} +{"id": "g0132-vas_contratacao-indireto_multiplo-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.039020089695858996, "vas_consulta": 0.49448719334555863, "vas_cancelamento": 0.009481521839899037, "suporte_chip_esim": 0.013904036780247606, "troca_numero": 0.0075889145433451054, "parceiros_ofertas": 0.13012544029610068, "beneficios_consulta": 0.08666904742842473, "sem_correspondencia": 0.21872375607056518}, "confidence": 0.49448719334555863, "input_tokens": 42, "latency_ms": 16.64882000000034} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"vas_cancelamento": 0.005591791991981209, "marketplace_compra": 0.012859416050544947, "parceiros_ofertas": 0.014491720894444128, "roaming_duvida": 0.005062353740680735, "vas_consulta": 0.09134433316427097, "recarga_realizar": 0.7840036066174104, "beneficios_consulta": 0.029455760164680777, "sem_correspondencia": 0.05719101737598683}, "confidence": 0.7840036066174104, "input_tokens": 49, "latency_ms": 16.89376400000242} +{"id": "g0132-vas_contratacao-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.008633760033233242, "parceiros_ofertas": 0.039135740246035715, "recarga_nao_creditada": 0.005379019913544942, "conta_vencimento": 0.005062865693393789, "portabilidade": 0.005386134752542563, "negociacao_religacao": 0.0049456480340575515, "atendimento_humano": 0.07758300957373881, "beneficios_consulta": 0.16597012125900804, "seguranca_perda_roubo": 0.030924918950870812, "plano_troca": 0.006641287998554025, "vas_consulta": 0.29677341176014604, "conta_contestacao": 0.030971611740711086, "suporte_sem_sinal": 0.2070227618330612, "cancelamento_linha": 0.004325994870896315, "suporte_chip_esim": 0.007237703265877946, "sem_correspondencia": 0.10400601007432797}, "confidence": 0.29677341176014604, "input_tokens": 49, "latency_ms": 29.479877999989412} +{"id": "g0132-vas_contratacao-indireto_multiplo-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.2334492097702634, "beneficios_consulta": 0.13120436241364064, "parceiros_ofertas": 0.14308693674259212, "reclamacao_atendimento": 0.05283457096350162, "seguranca_fraude": 0.08696890581985452, "vas_cancelamento": 0.014498694111952919, "vas_consulta": 0.1648835971438074, "sem_correspondencia": 0.17307372303438737}, "confidence": 0.2334492097702634, "input_tokens": 40, "latency_ms": 16.574429000002056} +{"id": "g0133-vas_consulta-curto_neutro-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.04455346506238907, "suporte_chip_esim": 0.018037518049613135, "fidelidade_resgate": 0.01867906331489268, "vas_cancelamento": 0.006189396920684427, "suporte_sem_sinal": 0.17268254934833732, "conta_contestacao": 0.04824305581457964, "troca_numero": 0.07296101572272702, "roaming_pacote": 0.004060578434192539, "vas_consulta": 0.27704953476480404, "negociacao_religacao": 0.006013937148859384, "plano_troca": 0.008211455109065555, "plano_nova_linha": 0.011686807215346966, "conta_vencimento": 0.005808527906405064, "parceiros_ofertas": 0.07574694420264982, "plano_consulta": 0.06821907146489634, "sem_correspondencia": 0.161857079520557}, "confidence": 0.27704953476480404, "input_tokens": 37, "latency_ms": 27.842840999994678} +{"id": "g0133-vas_consulta-curto_neutro-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.08924884616228877, "marketplace_pedido": 0.05585278271554503, "troca_numero": 0.009168868393441726, "vas_contratacao": 0.05540951789724894, "vas_cancelamento": 0.006109419417295962, "suporte_chip_esim": 0.0347696263350048, "vas_consulta": 0.31283952110607877, "seguranca_fraude": 0.056925014338280705, "reclamacao_atendimento": 0.05881043208614006, "fidelidade_resgate": 0.03883592948963312, "plano_consulta": 0.044864380192289256, "sem_correspondencia": 0.23716566186675284}, "confidence": 0.31283952110607877, "input_tokens": 35, "latency_ms": 23.493142999996053} +{"id": "g0133-vas_consulta-curto_neutro-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.29272833084855543, "vas_cancelamento": 0.024521661602609546, "plano_consulta": 0.07798030870806023, "sem_correspondencia": 0.6047696988407748}, "confidence": 0.6047696988407748, "input_tokens": 34, "latency_ms": 15.84960399998181} +{"id": "g0133-vas_consulta-curto_neutro-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.3389546084445498, "plano_consulta": 0.06976873648551948, "vas_cancelamento": 0.024985543312047116, "sem_correspondencia": 0.5662911117578836}, "confidence": 0.5662911117578836, "input_tokens": 32, "latency_ms": 15.60676099998659} +{"id": "g0133-vas_consulta-curto_neutro-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.03600317095240171, "vas_consulta": 0.2633771467112433, "plano_consulta": 0.23218505064824918, "sem_correspondencia": 0.46843463168810584}, "confidence": 0.46843463168810584, "input_tokens": 36, "latency_ms": 15.456002999997054} +{"id": "g0133-vas_consulta-curto_neutro-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06617726342450748, "vas_consulta": 0.40670522782305574, "vas_cancelamento": 0.01467170463623299, "sem_correspondencia": 0.5124458041162038}, "confidence": 0.5124458041162038, "input_tokens": 36, "latency_ms": 15.475610000009965} +{"id": "g0133-vas_consulta-curto_neutro-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"reclamacao_atendimento": 0.0740009939139982, "vas_cancelamento": 0.010287233910964243, "fidelidade_pontos": 0.13252731031696838, "internet_problema_conexao": 0.032169123132703016, "marketplace_pedido": 0.06157844682835432, "bonus_nao_recebido": 0.025101274941570693, "negociacao_divida": 0.008512457135242861, "recarga_realizar": 0.008813629169018995, "roaming_pacote": 0.007680924354668025, "negociacao_religacao": 0.007369158991975887, "roaming_duvida": 0.009241947226819995, "vas_contratacao": 0.026212847580461766, "plano_consulta": 0.10554712555710245, "vas_consulta": 0.22228448703642223, "cadastro_atualizacao": 0.10247722549650647, "sem_correspondencia": 0.16619581440722248}, "confidence": 0.22228448703642223, "input_tokens": 35, "latency_ms": 29.075030000001334} +{"id": "g0133-vas_consulta-curto_neutro-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.01673918102868118, "vas_consulta": 0.18439964249952095, "suporte_sem_sinal": 0.10248911819839798, "vas_cancelamento": 0.009066331588710895, "conta_contestacao": 0.059242984955364196, "seguranca_fraude": 0.03461854308140742, "vas_contratacao": 0.14139955351537042, "plano_consulta": 0.11459364487911357, "recarga_nao_creditada": 0.013314378086907223, "roaming_duvida": 0.011305206939614862, "beneficios_consulta": 0.13962779047235693, "sem_correspondencia": 0.17320362475455434}, "confidence": 0.18439964249952095, "input_tokens": 34, "latency_ms": 22.628101000009337} +{"id": "g0133-vas_consulta-curto_neutro-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.026405411498746683, "vas_consulta": 0.37185691090208606, "internet_problema_conexao": 0.034259585962891845, "plano_consulta": 0.07601841937293992, "vas_cancelamento": 0.016213813056725226, "vas_contratacao": 0.07320547514868128, "conta_vencimento": 0.014562705798472665, "sem_correspondencia": 0.38747767825945634}, "confidence": 0.38747767825945634, "input_tokens": 33, "latency_ms": 16.14508500000511} +{"id": "g0133-vas_consulta-curto_neutro-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05400473352530475, "vas_consulta": 0.31265697465570597, "plano_consulta": 0.07731527979141622, "sem_correspondencia": 0.5560230120275731}, "confidence": 0.5560230120275731, "input_tokens": 34, "latency_ms": 15.14794300001654} +{"id": "g0133-vas_consulta-curto_neutro-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.26355493056422336, "plano_consulta": 0.12279931450132313, "beneficios_consulta": 0.11788237089389825, "suporte_sem_sinal": 0.13971863680532265, "negociacao_divida": 0.01194231584112052, "negociacao_religacao": 0.009744846257499957, "conta_contestacao": 0.036459259671876555, "portabilidade": 0.0112791918165613, "vas_contratacao": 0.020974544798501513, "atendimento_humano": 0.06742666658599551, "vas_cancelamento": 0.005744570397890838, "sem_correspondencia": 0.19247335186578643}, "confidence": 0.26355493056422336, "input_tokens": 33, "latency_ms": 21.673509999999396} +{"id": "g0133-vas_consulta-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.20565571024975737, "vas_cancelamento": 0.013795937501426379, "vas_contratacao": 0.02965433728655834, "sem_correspondencia": 0.7508940149622579}, "confidence": 0.7508940149622579, "input_tokens": 34, "latency_ms": 15.477015000016081} +{"id": "g0136-vas_consulta-regionalismo-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.1058199157514629, "vas_cancelamento": 0.012479589030156167, "vas_consulta": 0.5997175434670051, "sem_correspondencia": 0.2819829517513758}, "confidence": 0.5997175434670051, "input_tokens": 39, "latency_ms": 15.794320999987121} +{"id": "g0136-vas_consulta-regionalismo-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06593159172712448, "vas_consulta": 0.3844601109259259, "vas_cancelamento": 0.01624415337777164, "sem_correspondencia": 0.533364143969178}, "confidence": 0.533364143969178, "input_tokens": 40, "latency_ms": 15.553410999984862} +{"id": "g0136-vas_consulta-regionalismo-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_realizar": 0.009682984443042794, "vas_cancelamento": 0.007362114532964739, "vas_consulta": 0.3199996170401434, "conta_segunda_via": 0.037684479234455795, "atendimento_humano": 0.08381779051282799, "plano_consulta": 0.08884595657232432, "conta_contestacao": 0.03306387857486612, "conta_pagamento_confirmacao": 0.03313243882000923, "plano_nova_linha": 0.04260554691927166, "vas_contratacao": 0.022072973531527415, "marketplace_compra": 0.05214010368423913, "sem_correspondencia": 0.2695921161343274}, "confidence": 0.3199996170401434, "input_tokens": 37, "latency_ms": 21.79714600001148} +{"id": "g0136-vas_consulta-regionalismo-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.15703183061558387, "seguranca_perda_roubo": 0.08690179690193094, "conta_debito_automatico_digital": 0.028312013783037354, "suporte_configuracao": 0.03149332408249399, "parceiros_ofertas": 0.03947054134002608, "vas_consulta": 0.28823351215794285, "vas_cancelamento": 0.004070110528094086, "vas_contratacao": 0.012533935438083066, "plano_consulta": 0.04923947045416824, "roaming_cobranca": 0.00599532840411376, "seguranca_fraude": 0.05875857788118918, "sem_correspondencia": 0.2379595584133366}, "confidence": 0.28823351215794285, "input_tokens": 47, "latency_ms": 23.020334999984016} +{"id": "g0136-vas_consulta-regionalismo-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.050519893608747715, "plano_consulta": 0.2686771984665947, "conta_pagamento_confirmacao": 0.06011152869756894, "conta_debito_automatico_digital": 0.013500567205003961, "conta_vencimento": 0.007729151568288575, "conta_explicacao": 0.07982067574241457, "conta_segunda_via": 0.2423215897947545, "sem_correspondencia": 0.27731939491662705}, "confidence": 0.27731939491662705, "input_tokens": 39, "latency_ms": 16.991168999993533} +{"id": "g0136-vas_consulta-regionalismo-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.11464879800605995, "cadastro_atualizacao": 0.08189445833175253, "vas_cancelamento": 0.005090648370029804, "plano_consulta": 0.07119416531689851, "internet_problema_conexao": 0.00701077477181337, "vas_consulta": 0.40937191743574564, "marketplace_pedido": 0.038917996460510376, "atendimento_humano": 0.03914850252580879, "vas_contratacao": 0.022446062687597065, "marketplace_compra": 0.034799814645571255, "desconto_retencao": 0.01444445102268631, "sem_correspondencia": 0.1610324104255264}, "confidence": 0.40937191743574564, "input_tokens": 40, "latency_ms": 23.13283500001262} +{"id": "g0136-vas_consulta-regionalismo-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.016903284346802938, "vas_cancelamento": 0.005237446914981809, "plano_nova_linha": 0.020545876798713225, "vas_consulta": 0.4854055473555736, "vas_contratacao": 0.019153026195020895, "plano_consulta": 0.08876368093431179, "portabilidade": 0.008860899757329616, "internet_pacote_adicional": 0.1595151964744368, "cancelamento_linha": 0.006690114502907457, "conta_vencimento": 0.00587930835739331, "fidelidade_resgate": 0.009755982676661248, "sem_correspondencia": 0.1732896356858673}, "confidence": 0.4854055473555736, "input_tokens": 46, "latency_ms": 22.196612999977106} +{"id": "g0136-vas_consulta-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.2896043923913942, "vas_cancelamento": 0.025297827735940057, "marketplace_compra": 0.07656296257045535, "vas_contratacao": 0.0159056445668752, "plano_nova_linha": 0.019187491172691907, "suporte_chip_esim": 0.022461270662457452, "cancelamento_linha": 0.024423494662081883, "roaming_duvida": 0.01924427018414136, "fidelidade_pontos": 0.0738820127336456, "suporte_configuracao": 0.037360768347671984, "plano_consulta": 0.14876921308671073, "sem_correspondencia": 0.24730065188593434}, "confidence": 0.2896043923913942, "input_tokens": 44, "latency_ms": 23.737955999990845} +{"id": "g0136-vas_consulta-regionalismo-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.07941054118354128, "vas_cancelamento": 0.01896802223907498, "vas_consulta": 0.454018044349512, "sem_correspondencia": 0.44760339222787177}, "confidence": 0.454018044349512, "input_tokens": 35, "latency_ms": 15.270734000011998} +{"id": "g0136-vas_consulta-regionalismo-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 79, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.010417315992519454, "conta_explicacao": 0.14600179926304, "conta_pagamento_confirmacao": 0.0641352825149676, "conta_debito_automatico_digital": 0.03732009562864793, "plano_consulta": 0.03819262193673154, "conta_contestacao": 0.06143808296205756, "conta_segunda_via": 0.06117696619208567, "sem_correspondencia": 0.5813178355099503}, "confidence": 0.5813178355099503, "input_tokens": 43, "latency_ms": 16.956765000003315} +{"id": "g0136-vas_consulta-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0927556744520024, "vas_cancelamento": 0.027126187206002073, "plano_consulta": 0.16777498863847007, "sem_correspondencia": 0.7123431497035255}, "confidence": 0.7123431497035255, "input_tokens": 42, "latency_ms": 15.668783999984726} +{"id": "g0136-vas_consulta-regionalismo-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_explicacao": 0.09762661290239992, "roaming_pacote": 0.0023607739503677836, "vas_contratacao": 0.015010599462917561, "vas_cancelamento": 0.0013426498085240604, "vas_consulta": 0.32693713857658835, "plano_consulta": 0.057266765757542616, "internet_pacote_adicional": 0.4173936324439117, "sem_correspondencia": 0.08206182709774802}, "confidence": 0.4173936324439117, "input_tokens": 44, "latency_ms": 16.127235999988443} +{"id": "g0138-vas_consulta-longo_contexto-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.024897032228023773, "plano_consulta": 0.07668785234355487, "vas_consulta": 0.7562893854465897, "sem_correspondencia": 0.14212572998183162}, "confidence": 0.7562893854465897, "input_tokens": 77, "latency_ms": 16.022657999997136} +{"id": "g0138-vas_consulta-longo_contexto-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.07766762162447456, "suporte_configuracao": 0.022885549184751042, "conta_explicacao": 0.04504512499195413, "seguranca_perda_roubo": 0.003836067288029953, "conta_vencimento": 0.005256395176925084, "marketplace_compra": 0.024436612873449847, "conta_pagamento_confirmacao": 0.015741196959870578, "vas_consulta": 0.4374791561573417, "conta_segunda_via": 0.011670143022882547, "plano_consulta": 0.23301031545381592, "vas_cancelamento": 0.0025373799029246836, "sem_correspondencia": 0.12043443736357996}, "confidence": 0.4374791561573417, "input_tokens": 66, "latency_ms": 24.038422000018045} +{"id": "g0138-vas_consulta-longo_contexto-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.07326885565272315, "cadastro_atualizacao": 0.05001548850030925, "conta_segunda_via": 0.026083829780203942, "conta_contestacao": 0.0494552606994702, "internet_problema_conexao": 0.009650648904101932, "troca_numero": 0.002595708562099577, "internet_pacote_adicional": 0.08417689345269004, "conta_pagamento_confirmacao": 0.06598902721106448, "fidelidade_pontos": 0.018921264167955865, "bonus_nao_recebido": 0.030631174457588655, "vas_contratacao": 0.011259368077476154, "vas_consulta": 0.4010751981658697, "beneficios_consulta": 0.04649142708646394, "fidelidade_resgate": 0.008416097901198662, "vas_cancelamento": 0.0035244164805891083, "sem_correspondencia": 0.1184453409001954}, "confidence": 0.4010751981658697, "input_tokens": 67, "latency_ms": 32.240696000002345} +{"id": "g0138-vas_consulta-longo_contexto-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"beneficios_consulta": 0.11954580211218087, "conta_contestacao": 0.07294468559597597, "vas_contratacao": 0.01758239599210882, "vas_cancelamento": 0.0024325356279446364, "suporte_chip_esim": 0.005896151979302528, "atendimento_humano": 0.028237238440875872, "vas_consulta": 0.2169184231152899, "plano_troca": 0.00587288754145905, "plano_consulta": 0.07183863200854924, "marketplace_pedido": 0.033889181809369624, "internet_pacote_adicional": 0.314419685842596, "sem_correspondencia": 0.11042237993434748}, "confidence": 0.314419685842596, "input_tokens": 63, "latency_ms": 24.134777999989865} +{"id": "g0138-vas_consulta-longo_contexto-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.03354859427098768, "plano_consulta": 0.1198025745109299, "vas_consulta": 0.6038804189238046, "sem_correspondencia": 0.2427684122942778}, "confidence": 0.6038804189238046, "input_tokens": 69, "latency_ms": 15.633029000014176} +{"id": "g0138-vas_consulta-longo_contexto-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 166, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.026779490539450796, "vas_consulta": 0.6632456418157875, "plano_consulta": 0.08696341077295096, "sem_correspondencia": 0.2230114568718107}, "confidence": 0.6632456418157875, "input_tokens": 70, "latency_ms": 15.500710999987177} +{"id": "g0138-vas_consulta-longo_contexto-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao", "vas_consulta"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.23108101736036166, "cancelamento_linha": 0.0060069613640711715, "conta_pagamento_confirmacao": 0.06609970254061531, "beneficios_consulta": 0.0824847751758975, "conta_debito_automatico_digital": 0.01570283593959892, "marketplace_compra": 0.032592773005660505, "conta_vencimento": 0.007670611452554672, "conta_contestacao": 0.06654663311346405, "portabilidade": 0.011343857488416636, "conta_explicacao": 0.17541072054958268, "plano_consulta": 0.07714262639170044, "sem_correspondencia": 0.22791748561807645}, "confidence": 0.23108101736036166, "input_tokens": 74, "latency_ms": 24.047440000003917} +{"id": "g0138-vas_consulta-longo_contexto-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 141, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"fidelidade_resgate": 0.019056455373752616, "plano_consulta": 0.1971096314756399, "roaming_pacote": 0.00585770815548672, "roaming_duvida": 0.008897577974999118, "portabilidade": 0.010646219855400936, "vas_cancelamento": 0.0022898953390304536, "vas_contratacao": 0.019379708112779063, "internet_pacote_adicional": 0.11836310730580402, "conta_explicacao": 0.013994415641993753, "internet_problema_conexao": 0.00391512301357186, "vas_consulta": 0.5160154486422543, "sem_correspondencia": 0.08447470910928719}, "confidence": 0.5160154486422543, "input_tokens": 64, "latency_ms": 24.01164799999833} +{"id": "g0138-vas_consulta-longo_contexto-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 145, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_vencimento": 0.008413220986900869, "vas_contratacao": 0.021872072150210038, "portabilidade": 0.01165402433256965, "vas_cancelamento": 0.004419482900178754, "conta_contestacao": 0.1156045751742413, "plano_troca": 0.007088886303009601, "vas_consulta": 0.407207321387358, "suporte_chip_esim": 0.014142746494348182, "recarga_nao_creditada": 0.004632757638270361, "plano_consulta": 0.06372430350619085, "marketplace_compra": 0.10463951070501055, "conta_segunda_via": 0.03192783979873291, "bonus_nao_recebido": 0.004384314761811202, "cancelamento_linha": 0.004279282061605548, "troca_numero": 0.00541493870293786, "sem_correspondencia": 0.1905947230966243}, "confidence": 0.407207321387358, "input_tokens": 64, "latency_ms": 31.192581999988533} +{"id": "g0138-vas_consulta-longo_contexto-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.006084434768425706, "conta_contestacao": 0.019880490981160303, "internet_consumo": 0.08971338896033312, "recarga_nao_creditada": 0.006181217338589226, "plano_nova_linha": 0.0817963131124626, "conta_debito_automatico_digital": 0.009018631080848246, "vas_contratacao": 0.01989761800222283, "suporte_configuracao": 0.02070660944278404, "plano_troca": 0.006711516569943049, "vas_consulta": 0.41543934098456503, "recarga_realizar": 0.004833193189783825, "fidelidade_resgate": 0.011413928329807588, "seguranca_perda_roubo": 0.04559421995616801, "plano_consulta": 0.10007116309847768, "marketplace_compra": 0.027386721351838623, "sem_correspondencia": 0.13527121283259014}, "confidence": 0.41543934098456503, "input_tokens": 65, "latency_ms": 32.015419999993355} +{"id": "g0138-vas_consulta-longo_contexto-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 162, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.48247129609112765, "plano_consulta": 0.047121517409058754, "marketplace_compra": 0.05594845936779632, "vas_cancelamento": 0.24251607512718296, "fidelidade_resgate": 0.023331616079918092, "reclamacao_atendimento": 0.024962721529224935, "vas_contratacao": 0.03345197334594066, "sem_correspondencia": 0.09019634104975065}, "confidence": 0.48247129609112765, "input_tokens": 73, "latency_ms": 18.85538900000938} +{"id": "g0138-vas_consulta-longo_contexto-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 144, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.5124000973753644, "plano_consulta": 0.055700016002916006, "atendimento_humano": 0.13204680555374854, "vas_cancelamento": 0.01327692268963616, "vas_contratacao": 0.027394358425886386, "troca_numero": 0.0049348464879094165, "recarga_nao_creditada": 0.010635033388520095, "sem_correspondencia": 0.243611920076019}, "confidence": 0.5124000973753644, "input_tokens": 66, "latency_ms": 16.95501800000443} +{"id": "g0141-beneficios_consulta-informal_abreviado-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.5404788871872384, "vas_contratacao": 0.031866412728527235, "beneficios_consulta": 0.18431106278416165, "sem_correspondencia": 0.24334363730007275}, "confidence": 0.5404788871872384, "input_tokens": 51, "latency_ms": 16.283751999992546} +{"id": "g0141-beneficios_consulta-informal_abreviado-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.13351493230348124, "vas_contratacao": 0.0486469553128273, "beneficios_consulta": 0.4203098619879343, "sem_correspondencia": 0.3975282503957572}, "confidence": 0.4203098619879343, "input_tokens": 48, "latency_ms": 15.79924499998242} +{"id": "g0141-beneficios_consulta-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.028739014078379334, "bonus_nao_recebido": 0.059489930747739464, "plano_nova_linha": 0.03183831957298824, "internet_pacote_adicional": 0.3205555912743626, "desconto_retencao": 0.014321384671377876, "plano_consulta": 0.23699818088024688, "fidelidade_pontos": 0.03489284521644027, "vas_contratacao": 0.014976933305602893, "fidelidade_resgate": 0.012348701004569678, "conta_debito_automatico_digital": 0.02025514801465151, "parceiros_ofertas": 0.05547530840618398, "sem_correspondencia": 0.17010864282745727}, "confidence": 0.3205555912743626, "input_tokens": 52, "latency_ms": 23.8789489999931} +{"id": "g0141-beneficios_consulta-informal_abreviado-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.043301372696824346, "plano_consulta": 0.25158594628447517, "fidelidade_resgate": 0.013845003142594556, "desconto_retencao": 0.009118368486809254, "bonus_nao_recebido": 0.02375198490115161, "vas_contratacao": 0.012282040736541832, "beneficios_consulta": 0.46224528455215885, "sem_correspondencia": 0.18386999919944438}, "confidence": 0.46224528455215885, "input_tokens": 46, "latency_ms": 17.13000999998826} +{"id": "g0141-beneficios_consulta-informal_abreviado-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.005903022870675355, "bonus_nao_recebido": 0.0141902157165358, "fidelidade_pontos": 0.023672444911248366, "vas_contratacao": 0.010813919902876392, "plano_consulta": 0.048300732264533165, "beneficios_consulta": 0.7813630158642517, "fidelidade_resgate": 0.00773871136646749, "sem_correspondencia": 0.10801793710341168}, "confidence": 0.7813630158642517, "input_tokens": 51, "latency_ms": 17.314126999991686} +{"id": "g0141-beneficios_consulta-informal_abreviado-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.34957941160730827, "fidelidade_resgate": 0.013949156515513575, "cancelamento_linha": 0.0025166034578856904, "marketplace_pedido": 0.029694439487854905, "recarga_saldo": 0.004541207801081078, "fidelidade_pontos": 0.025053211828134997, "conta_vencimento": 0.006037127533018077, "vas_contratacao": 0.02843963312912733, "plano_consulta": 0.38445543214010175, "desconto_retencao": 0.0038689416468677294, "bonus_nao_recebido": 0.0022048359924587996, "sem_correspondencia": 0.14965999886064785}, "confidence": 0.38445543214010175, "input_tokens": 47, "latency_ms": 22.769902000021602} +{"id": "g0141-beneficios_consulta-informal_abreviado-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"portabilidade": 0.005501257038499198, "internet_consumo": 0.05040815700292179, "suporte_chip_esim": 0.004967022911552909, "vas_contratacao": 0.01249061022493485, "internet_pacote_adicional": 0.10657455508491576, "conta_explicacao": 0.013049532317465466, "beneficios_consulta": 0.5077955356129291, "desconto_retencao": 0.006544731387327865, "fidelidade_resgate": 0.007153061541657415, "vas_consulta": 0.1011366070295921, "marketplace_compra": 0.01693988295419544, "fidelidade_pontos": 0.01560791000442918, "plano_consulta": 0.04441404170736766, "conta_debito_automatico_digital": 0.002507588939385548, "bonus_nao_recebido": 0.0031056326354138393, "sem_correspondencia": 0.10180387360741186}, "confidence": 0.5077955356129291, "input_tokens": 46, "latency_ms": 31.43599399999175} +{"id": "g0141-beneficios_consulta-informal_abreviado-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.11760499065507224, "beneficios_consulta": 0.17839295763389115, "vas_contratacao": 0.05779264738129122, "sem_correspondencia": 0.6462094043297454}, "confidence": 0.6462094043297454, "input_tokens": 49, "latency_ms": 16.32109800002013} +{"id": "g0141-beneficios_consulta-informal_abreviado-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.33041871235536213, "vas_contratacao": 0.036321790180675634, "plano_consulta": 0.1111451979288505, "sem_correspondencia": 0.5221142995351118}, "confidence": 0.5221142995351118, "input_tokens": 48, "latency_ms": 16.244025999981204} +{"id": "g0141-beneficios_consulta-informal_abreviado-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8329778026601498, "plano_consulta": 0.08025666049728501, "vas_contratacao": 0.00602407453312468, "sem_correspondencia": 0.0807414623094405}, "confidence": 0.8329778026601498, "input_tokens": 49, "latency_ms": 16.138243999989754} +{"id": "g0141-beneficios_consulta-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.07576173515706608, "vas_contratacao": 0.04599858430773547, "desconto_retencao": 0.011815600053162872, "sem_correspondencia": 0.8664240804820356}, "confidence": 0.8664240804820356, "input_tokens": 49, "latency_ms": 15.91052199998444} +{"id": "g0141-beneficios_consulta-informal_abreviado-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.43224585005984895, "recarga_saldo": 0.01207796575958146, "conta_segunda_via": 0.021453686033545895, "suporte_sem_sinal": 0.07944352170517258, "bonus_nao_recebido": 0.011477706009198788, "vas_contratacao": 0.014657401462717212, "fidelidade_resgate": 0.015127724018963375, "roaming_duvida": 0.007204708169208946, "desconto_retencao": 0.004540370306302362, "negociacao_religacao": 0.005081878037795101, "vas_consulta": 0.08687855293173512, "portabilidade": 0.009139761318057122, "plano_consulta": 0.1715936956792212, "troca_numero": 0.00262793269633789, "fidelidade_pontos": 0.03649723153037807, "sem_correspondencia": 0.08995201428193597}, "confidence": 0.43224585005984895, "input_tokens": 43, "latency_ms": 29.20593600001098} +{"id": "g0142-beneficios_consulta-erros_digitacao-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.4626739357611085, "vas_contratacao": 0.024300061347336033, "plano_consulta": 0.24797746723873515, "sem_correspondencia": 0.26504853565282027}, "confidence": 0.4626739357611085, "input_tokens": 38, "latency_ms": 16.070008999975016} +{"id": "g0142-beneficios_consulta-erros_digitacao-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.3635864813224992, "desconto_retencao": 0.0219457836231688, "vas_contratacao": 0.027753168406860883, "fidelidade_resgate": 0.020203763393270634, "beneficios_consulta": 0.22300305713337223, "bonus_nao_recebido": 0.015760039734541927, "fidelidade_pontos": 0.029554761615901124, "sem_correspondencia": 0.2981929447703852}, "confidence": 0.3635864813224992, "input_tokens": 39, "latency_ms": 16.81557699998848} +{"id": "g0142-beneficios_consulta-erros_digitacao-02-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.11186899656447778, "fidelidade_resgate": 0.008991371572274818, "beneficios_consulta": 0.5530761315501889, "marketplace_pedido": 0.013577071545211329, "internet_pacote_adicional": 0.1431238161586578, "fidelidade_pontos": 0.01965223380469579, "desconto_retencao": 0.004644832901065561, "vas_contratacao": 0.03980215520256295, "roaming_cobranca": 0.0010754912771138167, "bonus_nao_recebido": 0.004816457951323451, "plano_troca": 0.035037155150259874, "sem_correspondencia": 0.06433428632216792}, "confidence": 0.5530761315501889, "input_tokens": 42, "latency_ms": 22.60091900001271} +{"id": "g0142-beneficios_consulta-erros_digitacao-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.23922101083899985, "plano_consulta": 0.0888520364976509, "vas_contratacao": 0.017502612583222422, "sem_correspondencia": 0.6544243400801268}, "confidence": 0.6544243400801268, "input_tokens": 38, "latency_ms": 15.899400000023434} +{"id": "g0142-beneficios_consulta-erros_digitacao-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.12448572370495059, "vas_contratacao": 0.03313695441860232, "beneficios_consulta": 0.12092864537664381, "sem_correspondencia": 0.7214486764998033}, "confidence": 0.7214486764998033, "input_tokens": 34, "latency_ms": 15.731549999998151} +{"id": "g0142-beneficios_consulta-erros_digitacao-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.027165093732725423, "plano_consulta": 0.1595270446057402, "beneficios_consulta": 0.6068214627193678, "sem_correspondencia": 0.20648639894216658}, "confidence": 0.6068214627193678, "input_tokens": 35, "latency_ms": 16.09506799999849} +{"id": "g0142-beneficios_consulta-erros_digitacao-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"vas_cancelamento": 0.010581524057129041, "roaming_duvida": 0.011188032979579474, "parceiros_ofertas": 0.05507233338160642, "reclamacao_atendimento": 0.02087042283752251, "marketplace_compra": 0.034170485857932205, "recarga_realizar": 0.006420765504879681, "suporte_sem_sinal": 0.07467570862666108, "vas_consulta": 0.24342436963800895, "internet_problema_conexao": 0.008022458251450657, "plano_consulta": 0.37287381100393274, "vas_contratacao": 0.022395061214293504, "sem_correspondencia": 0.1403050266470037}, "confidence": 0.37287381100393274, "input_tokens": 37, "latency_ms": 22.588004999988698} +{"id": "g0142-beneficios_consulta-erros_digitacao-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.027685308307070316, "bonus_nao_recebido": 0.07886981601010117, "fidelidade_pontos": 0.09994753189130841, "vas_contratacao": 0.011889918351802746, "roaming_cobranca": 0.004073899436595636, "plano_consulta": 0.3021657315200363, "fidelidade_resgate": 0.01830907440937298, "seguranca_perda_roubo": 0.05125595504912516, "conta_explicacao": 0.026443352340771185, "desconto_retencao": 0.014256776069619092, "beneficios_consulta": 0.14830543819058947, "sem_correspondencia": 0.21679719842360756}, "confidence": 0.3021657315200363, "input_tokens": 36, "latency_ms": 22.74755400000572} +{"id": "g0142-beneficios_consulta-erros_digitacao-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.01379939088132223, "seguranca_perda_roubo": 0.007711997380770543, "desconto_retencao": 0.010126832717034958, "vas_contratacao": 0.00730024240952445, "recarga_nao_creditada": 0.0015582956868874097, "negociacao_religacao": 0.005573753694483304, "beneficios_consulta": 0.7754755018119328, "bonus_nao_recebido": 0.007749808614535033, "fidelidade_resgate": 0.006243299705452659, "troca_numero": 0.0011451022878146387, "cancelamento_linha": 0.0016410796763177992, "fidelidade_pontos": 0.016057270877725006, "vas_consulta": 0.05105398986413206, "plano_consulta": 0.03818878451457948, "conta_vencimento": 0.0024136965614990724, "sem_correspondencia": 0.05396095331598857}, "confidence": 0.7754755018119328, "input_tokens": 34, "latency_ms": 28.0771429999902} +{"id": "g0142-beneficios_consulta-erros_digitacao-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_cancelamento": 0.002788921926213431, "recarga_realizar": 0.002520410186428425, "atendimento_humano": 0.05025333780399578, "vas_contratacao": 0.004862792918683561, "beneficios_consulta": 0.7425035549826842, "plano_consulta": 0.06849984916914739, "cancelamento_linha": 0.002776922066203338, "desconto_retencao": 0.004501231099280139, "roaming_cobranca": 0.0019747668497154015, "fidelidade_resgate": 0.007261228238266153, "bonus_nao_recebido": 0.006675630226895648, "suporte_sem_sinal": 0.03549581082428356, "portabilidade": 0.004086980164438623, "roaming_duvida": 0.004321259974656042, "fidelidade_pontos": 0.025621521624573238, "sem_correspondencia": 0.03585578194453509}, "confidence": 0.7425035549826842, "input_tokens": 38, "latency_ms": 29.34476999999447} +{"id": "g0142-beneficios_consulta-erros_digitacao-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_configuracao": 0.019183584674237336, "bonus_nao_recebido": 0.008944272584297728, "marketplace_pedido": 0.02508599457133064, "vas_contratacao": 0.008499761606785563, "fidelidade_resgate": 0.00941395721246705, "roaming_cobranca": 0.0023998880293155107, "desconto_retencao": 0.0064058815132524765, "plano_consulta": 0.5649732084114342, "fidelidade_pontos": 0.03803349880230955, "suporte_chip_esim": 0.012267929284596425, "conta_debito_automatico_digital": 0.009219205543585445, "conta_contestacao": 0.01204366120763945, "cancelamento_linha": 0.002397926663859204, "beneficios_consulta": 0.12517168356406524, "reclamacao_atendimento": 0.02647323129193574, "sem_correspondencia": 0.12948631503888844}, "confidence": 0.5649732084114342, "input_tokens": 34, "latency_ms": 31.445270000006076} +{"id": "g0142-beneficios_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.016023309356671952, "fidelidade_resgate": 0.02001185647171665, "troca_numero": 0.003068044677391992, "fidelidade_pontos": 0.06550036893155103, "negociacao_divida": 0.012140420784125703, "vas_contratacao": 0.011669487295731636, "plano_consulta": 0.5087196057957918, "atendimento_humano": 0.07798827174438916, "bonus_nao_recebido": 0.02329945112538527, "desconto_retencao": 0.023608665110807607, "roaming_pacote": 0.00434584481769862, "sem_correspondencia": 0.23362467388873864}, "confidence": 0.5087196057957918, "input_tokens": 37, "latency_ms": 22.70382300000051} +{"id": "g0145-beneficios_consulta-longo_contexto-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 219, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.02346488182849713, "beneficios_consulta": 0.5576792141212831, "plano_consulta": 0.2224992873659636, "sem_correspondencia": 0.19635661668425622}, "confidence": 0.5576792141212831, "input_tokens": 90, "latency_ms": 17.04746999999429} +{"id": "g0145-beneficios_consulta-longo_contexto-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 199, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.12811865449448998, "beneficios_consulta": 0.6815116691105302, "bonus_nao_recebido": 0.013204771647429768, "vas_contratacao": 0.015818352542655418, "fidelidade_pontos": 0.011962218711431922, "desconto_retencao": 0.003749409847635257, "fidelidade_resgate": 0.008082194592523162, "sem_correspondencia": 0.13755272905330435}, "confidence": 0.6815116691105302, "input_tokens": 77, "latency_ms": 18.194557000015266} +{"id": "g0145-beneficios_consulta-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.04541324652464056, "fidelidade_resgate": 0.025658435391984584, "desconto_retencao": 0.018977221941033417, "plano_consulta": 0.36583180853818625, "vas_contratacao": 0.10745021431137358, "bonus_nao_recebido": 0.06126006591120095, "roaming_cobranca": 0.0073093910209798005, "sem_correspondencia": 0.36809961636060085}, "confidence": 0.36809961636060085, "input_tokens": 83, "latency_ms": 18.18382899998028} +{"id": "g0145-beneficios_consulta-longo_contexto-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 181, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.021194217134428664, "beneficios_consulta": 0.6951629325236306, "plano_consulta": 0.16604066921284416, "sem_correspondencia": 0.11760218112909661}, "confidence": 0.6951629325236306, "input_tokens": 73, "latency_ms": 16.038887999997087} +{"id": "g0145-beneficios_consulta-longo_contexto-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 224, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"cadastro_atualizacao": 0.043217185009295334, "vas_contratacao": 0.008899771428136128, "negociacao_religacao": 0.002992354971278719, "marketplace_pedido": 0.012145215399415758, "beneficios_consulta": 0.4315398844089429, "desconto_retencao": 0.0021672693107853574, "conta_explicacao": 0.01581849684561388, "conta_segunda_via": 0.004889602673846429, "internet_pacote_adicional": 0.033072746620204076, "internet_problema_conexao": 0.014143231969685019, "conta_debito_automatico_digital": 0.0016368669126165516, "bonus_nao_recebido": 0.001334799659408729, "fidelidade_pontos": 0.01719297620100227, "plano_consulta": 0.33551796591140726, "fidelidade_resgate": 0.004551243410455487, "sem_correspondencia": 0.07088038926790612}, "confidence": 0.4315398844089429, "input_tokens": 88, "latency_ms": 34.52748400002292} +{"id": "g0145-beneficios_consulta-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.13589590661324646, "vas_contratacao": 0.0378399972073734, "desconto_retencao": 0.017573376953849782, "sem_correspondencia": 0.8086907192255304}, "confidence": 0.8086907192255304, "input_tokens": 72, "latency_ms": 16.484842000011213} +{"id": "g0145-beneficios_consulta-longo_contexto-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 185, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.36336160146044644, "fidelidade_pontos": 0.033796910605728474, "desconto_retencao": 0.010058587538787758, "beneficios_consulta": 0.3145991005839671, "vas_contratacao": 0.0333532955810361, "bonus_nao_recebido": 0.008398431454952442, "fidelidade_resgate": 0.0148229395902699, "sem_correspondencia": 0.2216091331848118}, "confidence": 0.36336160146044644, "input_tokens": 70, "latency_ms": 18.621569000004} +{"id": "g0145-beneficios_consulta-longo_contexto-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.10003349184989929, "plano_consulta": 0.37504899501800537, "desconto_retencao": 0.02418789267539978, "sem_correspondencia": 0.5007296204566956}, "confidence": 0.5007296204566956, "input_tokens": 76, "latency_ms": 16.833512999994582} +{"id": "g0145-beneficios_consulta-longo_contexto-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 188, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.19976731948771217, "beneficios_consulta": 0.406078960689912, "vas_contratacao": 0.01839716156574747, "sem_correspondencia": 0.3757565582566284}, "confidence": 0.406078960689912, "input_tokens": 72, "latency_ms": 15.910401000013508} +{"id": "g0145-beneficios_consulta-longo_contexto-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 186, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.020586250848362707, "bonus_nao_recebido": 0.005606685435188768, "beneficios_consulta": 0.6207757742518281, "vas_contratacao": 0.012295426167250685, "atendimento_humano": 0.025322620438773306, "conta_vencimento": 0.002995603790400269, "marketplace_compra": 0.016288353524633863, "plano_consulta": 0.19402547650473415, "fidelidade_pontos": 0.01421059702474207, "desconto_retencao": 0.003145899234147165, "fidelidade_resgate": 0.00654897482159859, "sem_correspondencia": 0.07819833795834033}, "confidence": 0.6207757742518281, "input_tokens": 77, "latency_ms": 23.717368999996324} +{"id": "g0145-beneficios_consulta-longo_contexto-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.025936511539794874, "plano_consulta": 0.0926011923473921, "fidelidade_pontos": 0.013571847776005643, "parceiros_ofertas": 0.13103921339223534, "internet_problema_conexao": 0.04391687238638792, "fidelidade_resgate": 0.00803471799468724, "beneficios_consulta": 0.47914831469392066, "internet_pacote_adicional": 0.0353959080953382, "bonus_nao_recebido": 0.007342614956246916, "vas_contratacao": 0.006622551752265703, "conta_debito_automatico_digital": 0.0026753073729603783, "desconto_retencao": 0.003801267020461481, "atendimento_humano": 0.0642084833622363, "seguranca_fraude": 0.00885961086468945, "recarga_nao_creditada": 0.002221042692901751, "sem_correspondencia": 0.07462454375247603}, "confidence": 0.47914831469392066, "input_tokens": 72, "latency_ms": 32.589193000006844} +{"id": "g0145-beneficios_consulta-longo_contexto-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["vas_contratacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 197, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.028648300678358943, "beneficios_consulta": 0.5968711705414428, "plano_consulta": 0.24860985955849918, "sem_correspondencia": 0.12587066922169912}, "confidence": 0.5968711705414428, "input_tokens": 75, "latency_ms": 16.15899600000148} +{"id": "g0149-desconto_retencao-erros_digitacao-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.010604558206404276, "fidelidade_resgate": 0.023061066200124984, "vas_contratacao": 0.020603143946549423, "plano_troca": 0.03827877232186316, "suporte_configuracao": 0.02035169989717873, "internet_problema_conexao": 0.020178762613291254, "conta_segunda_via": 0.05387784012573488, "fidelidade_pontos": 0.06082211631770655, "bonus_nao_recebido": 0.02242419803966755, "negociacao_religacao": 0.008083753054406173, "beneficios_consulta": 0.08231188119233743, "vas_consulta": 0.1270671450168998, "desconto_retencao": 0.3514590161896967, "conta_contestacao": 0.04166177167416092, "cancelamento_linha": 0.015423696974167036, "sem_correspondencia": 0.10379057822981111}, "confidence": 0.3514590161896967, "input_tokens": 46, "latency_ms": 30.331709000023466} +{"id": "g0149-desconto_retencao-erros_digitacao-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.24122553083027923, "plano_troca": 0.08912201964469603, "desconto_retencao": 0.3788389281524947, "fidelidade_resgate": 0.049261935413174564, "cancelamento_linha": 0.013045953736724222, "negociacao_divida": 0.020191725154466496, "fidelidade_pontos": 0.07305735210152747, "sem_correspondencia": 0.1352565549666373}, "confidence": 0.3788389281524947, "input_tokens": 45, "latency_ms": 16.779963999994152} +{"id": "g0149-desconto_retencao-erros_digitacao-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.21843795381657743, "negociacao_divida": 0.02194153544358931, "plano_troca": 0.046559114352230986, "desconto_retencao": 0.37983548862192024, "cancelamento_linha": 0.00963583891131409, "beneficios_consulta": 0.098575376263932, "fidelidade_resgate": 0.041097660357488776, "sem_correspondencia": 0.18391703223294717}, "confidence": 0.37983548862192024, "input_tokens": 53, "latency_ms": 17.126386000001048} +{"id": "g0149-desconto_retencao-erros_digitacao-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0313094406153655, "plano_troca": 0.046824443910924926, "desconto_retencao": 0.24302345423764193, "sem_correspondencia": 0.6788426612360676}, "confidence": 0.6788426612360676, "input_tokens": 49, "latency_ms": 16.200183999984574} +{"id": "g0149-desconto_retencao-erros_digitacao-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.026329702636883077, "marketplace_pedido": 0.08421483914333097, "desconto_retencao": 0.25745219843420486, "plano_troca": 0.023342369896037628, "recarga_realizar": 0.00902381196650241, "seguranca_fraude": 0.03163093060524951, "internet_problema_conexao": 0.06532293774091107, "conta_pagamento_confirmacao": 0.05168190769358326, "fidelidade_pontos": 0.09433111860300852, "bonus_nao_recebido": 0.01688362341315358, "suporte_configuracao": 0.03215131642424663, "cancelamento_linha": 0.0046017790803342664, "conta_vencimento": 0.009707389720354542, "beneficios_consulta": 0.11167217415232415, "fidelidade_resgate": 0.0402343808005755, "sem_correspondencia": 0.14141951968930006}, "confidence": 0.25745219843420486, "input_tokens": 46, "latency_ms": 30.32749800001966} +{"id": "g0149-desconto_retencao-erros_digitacao-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"negociacao_divida": 0.16351372410915058, "desconto_retencao": 0.09940427044319383, "fidelidade_resgate": 0.054273718457503214, "parceiros_ofertas": 0.12516346885647886, "cancelamento_linha": 0.0042365771842454, "internet_consumo": 0.04583557064281918, "recarga_nao_creditada": 0.003266576991771287, "beneficios_consulta": 0.2099341206399144, "fidelidade_pontos": 0.07473382539966128, "bonus_nao_recebido": 0.01295779584592305, "plano_troca": 0.03852199486499965, "sem_correspondencia": 0.16815835656433928}, "confidence": 0.2099341206399144, "input_tokens": 40, "latency_ms": 22.030834999981153} +{"id": "g0149-desconto_retencao-erros_digitacao-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.6024043672234634, "plano_troca": 0.030757425925832724, "cancelamento_linha": 0.028125597687914925, "sem_correspondencia": 0.338712609162789}, "confidence": 0.6024043672234634, "input_tokens": 43, "latency_ms": 15.73566600001186} +{"id": "g0149-desconto_retencao-erros_digitacao-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 90, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.5851111531932329, "plano_troca": 0.04589545820811771, "cancelamento_linha": 0.02887801326375109, "sem_correspondencia": 0.3401153753348983}, "confidence": 0.5851111531932329, "input_tokens": 51, "latency_ms": 15.500924000008354} +{"id": "g0149-desconto_retencao-erros_digitacao-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.11250058268195362, "desconto_retencao": 0.46199168550244796, "cancelamento_linha": 0.026374805030883717, "sem_correspondencia": 0.39913292678471474}, "confidence": 0.46199168550244796, "input_tokens": 52, "latency_ms": 16.831496000008883} +{"id": "g0149-desconto_retencao-erros_digitacao-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.24957852855852802, "desconto_retencao": 0.08477451920726677, "fidelidade_resgate": 0.0403531914316197, "cancelamento_linha": 0.01003203107145527, "vas_consulta": 0.1173331551154398, "plano_troca": 0.029884601958167244, "fidelidade_pontos": 0.11683982980675456, "conta_debito_automatico_digital": 0.010492052283817695, "negociacao_divida": 0.018868726344347646, "suporte_configuracao": 0.037596953360639895, "bonus_nao_recebido": 0.017701851764566227, "sem_correspondencia": 0.26654455909739716}, "confidence": 0.26654455909739716, "input_tokens": 46, "latency_ms": 22.731073000016977} +{"id": "g0149-desconto_retencao-erros_digitacao-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.08513633918734688, "beneficios_consulta": 0.1920750292838668, "roaming_pacote": 0.003928768454020054, "cancelamento_linha": 0.008213259291201726, "portabilidade": 0.009593078880002368, "fidelidade_pontos": 0.12836423534205776, "plano_troca": 0.08107493829132283, "marketplace_compra": 0.05978730329282671, "negociacao_divida": 0.014557738808762849, "cadastro_atualizacao": 0.03374736388271772, "desconto_retencao": 0.08164776873073695, "conta_explicacao": 0.026001161000692975, "fidelidade_resgate": 0.03186766062658419, "conta_segunda_via": 0.03358236332458774, "conta_debito_automatico_digital": 0.007069288297187474, "sem_correspondencia": 0.20335370330608502}, "confidence": 0.20335370330608502, "input_tokens": 39, "latency_ms": 29.41649699999971} +{"id": "g0149-desconto_retencao-erros_digitacao-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.024837888406630423, "fidelidade_pontos": 0.15991332597509914, "beneficios_consulta": 0.15922729137368527, "desconto_retencao": 0.4648641627130457, "plano_troca": 0.031128641225208864, "fidelidade_resgate": 0.033022092776303164, "cancelamento_linha": 0.007556460786044337, "sem_correspondencia": 0.11945013674398308}, "confidence": 0.4648641627130457, "input_tokens": 47, "latency_ms": 16.47156100000302} +{"id": "g0151-desconto_retencao-emocional-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.037768961159862315, "conta_explicacao": 0.05134784588076073, "bonus_nao_recebido": 0.03509397540064639, "negociacao_divida": 0.016820021490622974, "fidelidade_pontos": 0.06056518293791547, "beneficios_consulta": 0.17371753392059228, "conta_debito_automatico_digital": 0.018596400147007038, "cancelamento_linha": 0.08388614167295645, "plano_troca": 0.015581194790247294, "desconto_retencao": 0.3956040265550212, "cadastro_atualizacao": 0.012781891433338091, "sem_correspondencia": 0.09823682461102978}, "confidence": 0.3956040265550212, "input_tokens": 60, "latency_ms": 24.27789300000427} +{"id": "g0151-desconto_retencao-emocional-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.04766974648114727, "bonus_nao_recebido": 0.04137971295558081, "plano_troca": 0.04996833257576799, "beneficios_consulta": 0.1677544283561756, "cancelamento_linha": 0.004941805317621035, "negociacao_divida": 0.016801463616095916, "desconto_retencao": 0.15367347163038939, "roaming_pacote": 0.003898016916450756, "marketplace_compra": 0.055833936322603174, "fidelidade_pontos": 0.11000810678823963, "conta_pagamento_confirmacao": 0.03381034394760278, "sem_correspondencia": 0.31426063509232566}, "confidence": 0.31426063509232566, "input_tokens": 51, "latency_ms": 23.468011999995042} +{"id": "g0151-desconto_retencao-emocional-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.026406167806420737, "parceiros_ofertas": 0.17424935846080028, "beneficios_consulta": 0.1806964200809269, "desconto_retencao": 0.3116212651742825, "bonus_nao_recebido": 0.02241622746815303, "fidelidade_resgate": 0.03021378126942186, "roaming_duvida": 0.009333142610895857, "fidelidade_pontos": 0.03168364105983871, "plano_troca": 0.06810982978618502, "conta_contestacao": 0.024492817812906933, "cancelamento_linha": 0.012377552157857083, "sem_correspondencia": 0.10839979631231107}, "confidence": 0.3116212651742825, "input_tokens": 52, "latency_ms": 22.898631999993313} +{"id": "g0151-desconto_retencao-emocional-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_troca": 0.04991777192415986, "bonus_nao_recebido": 0.13824932142010157, "fidelidade_pontos": 0.09113776594684782, "cancelamento_linha": 0.00776307510071221, "desconto_retencao": 0.027884665603945973, "beneficios_consulta": 0.25238054743968347, "reclamacao_atendimento": 0.06388851937760649, "negociacao_divida": 0.010998355117176912, "recarga_realizar": 0.005232470058891051, "internet_pacote_adicional": 0.14848930988541081, "fidelidade_resgate": 0.033323466451935096, "sem_correspondencia": 0.17073473167352873}, "confidence": 0.25238054743968347, "input_tokens": 42, "latency_ms": 22.87129299998014} +{"id": "g0151-desconto_retencao-emocional-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.2482669019746391, "plano_troca": 0.034609870701919926, "beneficios_consulta": 0.14587701032680786, "cancelamento_linha": 0.009508698681300725, "negociacao_divida": 0.016305361687171015, "fidelidade_resgate": 0.03050623600818735, "desconto_retencao": 0.40258415390422897, "sem_correspondencia": 0.11234176671574504}, "confidence": 0.40258415390422897, "input_tokens": 57, "latency_ms": 17.183920999997326} +{"id": "g0151-desconto_retencao-emocional-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"vas_cancelamento": 0.04167331048914521, "beneficios_consulta": 0.15413580978415728, "bonus_nao_recebido": 0.061865583638340084, "desconto_retencao": 0.3366759450796614, "fidelidade_resgate": 0.02360522955288393, "conta_vencimento": 0.010770123552252759, "negociacao_divida": 0.012612499414128247, "marketplace_pedido": 0.041708313317115546, "fidelidade_pontos": 0.09646915734251177, "cancelamento_linha": 0.042077608798422005, "plano_troca": 0.02709834302867151, "sem_correspondencia": 0.15130807600271026}, "confidence": 0.3366759450796614, "input_tokens": 51, "latency_ms": 23.195517000004884} +{"id": "g0151-desconto_retencao-emocional-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.02418899952590977, "cancelamento_linha": 0.023951061504935565, "roaming_cobranca": 0.00574293696506626, "plano_troca": 0.023590589370593888, "fidelidade_pontos": 0.11646127167250477, "desconto_retencao": 0.3362599672349816, "suporte_sem_sinal": 0.11535821319509777, "beneficios_consulta": 0.1672055155602354, "negociacao_religacao": 0.009362921288774317, "fidelidade_resgate": 0.018612714822355603, "bonus_nao_recebido": 0.013195459970563156, "sem_correspondencia": 0.1460703488889819}, "confidence": 0.3362599672349816, "input_tokens": 51, "latency_ms": 23.29588899999635} +{"id": "g0151-desconto_retencao-emocional-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.11353553757560554, "roaming_pacote": 0.0032559132456859642, "vas_cancelamento": 0.007913607121077134, "conta_pagamento_confirmacao": 0.061028524835408035, "suporte_configuracao": 0.04308080645132284, "fidelidade_pontos": 0.05398871714442873, "fidelidade_resgate": 0.0179319939338379, "desconto_retencao": 0.28816428592693993, "beneficios_consulta": 0.191234855597239, "troca_numero": 0.001858151272864026, "roaming_cobranca": 0.005503671673568244, "negociacao_divida": 0.007688669903370841, "plano_troca": 0.00858782039944572, "cancelamento_linha": 0.011093208493988533, "seguranca_fraude": 0.02811226789207582, "sem_correspondencia": 0.15702196853314174}, "confidence": 0.28816428592693993, "input_tokens": 43, "latency_ms": 30.182825999986562} +{"id": "g0151-desconto_retencao-emocional-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.03588655604379831, "plano_troca": 0.03911484419969784, "desconto_retencao": 0.7018590595642442, "sem_correspondencia": 0.22313954019225962}, "confidence": 0.7018590595642442, "input_tokens": 48, "latency_ms": 16.626618000003646} +{"id": "g0151-desconto_retencao-emocional-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.612889057145352, "plano_troca": 0.02700195672923659, "cancelamento_linha": 0.02478168555332055, "sem_correspondencia": 0.3353273005720908}, "confidence": 0.612889057145352, "input_tokens": 52, "latency_ms": 15.765676999990319} +{"id": "g0151-desconto_retencao-emocional-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.613070081020949, "plano_troca": 0.03356993627199796, "cancelamento_linha": 0.028687397498984964, "sem_correspondencia": 0.3246725852080682}, "confidence": 0.613070081020949, "input_tokens": 44, "latency_ms": 15.834721000004492} +{"id": "g0151-desconto_retencao-emocional-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.03233971068199778, "plano_troca": 0.0266486107806701, "fidelidade_pontos": 0.082558028246168, "cancelamento_linha": 0.07780989244988208, "beneficios_consulta": 0.10670954714210788, "negociacao_divida": 0.009072666970877597, "desconto_retencao": 0.5678336609754084, "sem_correspondencia": 0.09702788275288812}, "confidence": 0.5678336609754084, "input_tokens": 46, "latency_ms": 17.19124699999952} +{"id": "g0152-desconto_retencao-longo_contexto-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 286, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.024346412504638964, "plano_troca": 0.04210044020149154, "desconto_retencao": 0.8570889564551345, "sem_correspondencia": 0.07646419083873499}, "confidence": 0.8570889564551345, "input_tokens": 106, "latency_ms": 16.844335999991245} +{"id": "g0152-desconto_retencao-longo_contexto-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 212, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"parceiros_ofertas": 0.07165113098141843, "roaming_cobranca": 0.002901331524272758, "negociacao_divida": 0.014040878055655284, "desconto_retencao": 0.3165736499396839, "bonus_nao_recebido": 0.024761104979329842, "fidelidade_pontos": 0.06769254809961892, "plano_nova_linha": 0.15884983554375343, "plano_troca": 0.0946716145562675, "fidelidade_resgate": 0.020587662254076138, "cancelamento_linha": 0.00691111758994974, "beneficios_consulta": 0.11664638679162263, "sem_correspondencia": 0.10471273968435148}, "confidence": 0.3165736499396839, "input_tokens": 84, "latency_ms": 23.75092400001222} +{"id": "g0152-desconto_retencao-longo_contexto-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.5946656146396704, "plano_troca": 0.023966440184341752, "cancelamento_linha": 0.021811164068578002, "sem_correspondencia": 0.3595567811074099}, "confidence": 0.5946656146396704, "input_tokens": 85, "latency_ms": 16.466243999985863} +{"id": "g0152-desconto_retencao-longo_contexto-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.02385668571720464, "desconto_retencao": 0.7520997300118288, "cancelamento_linha": 0.015973207996093988, "sem_correspondencia": 0.20807037627487254}, "confidence": 0.7520997300118288, "input_tokens": 90, "latency_ms": 16.283641000001126} +{"id": "g0152-desconto_retencao-longo_contexto-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.09298573737451882, "beneficios_consulta": 0.27659399218930836, "bonus_nao_recebido": 0.081506575320596, "atendimento_humano": 0.03849933049406536, "troca_numero": 0.0025885185139236486, "negociacao_divida": 0.012725968328685399, "cancelamento_linha": 0.0157391136054592, "fidelidade_resgate": 0.02993100979140526, "internet_consumo": 0.06857553347958593, "plano_troca": 0.21833334084755454, "internet_problema_conexao": 0.005526263912598823, "sem_correspondencia": 0.15699461614229862}, "confidence": 0.27659399218930836, "input_tokens": 68, "latency_ms": 22.715615999999272} +{"id": "g0152-desconto_retencao-longo_contexto-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 135, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.04057473139184306, "negociacao_divida": 0.010456698488942507, "beneficios_consulta": 0.09895752682257093, "desconto_retencao": 0.1314327063250009, "fidelidade_pontos": 0.05190708633546433, "plano_troca": 0.040602194230721214, "cancelamento_linha": 0.513736344738297, "sem_correspondencia": 0.11233271166716009}, "confidence": 0.513736344738297, "input_tokens": 61, "latency_ms": 16.73864100001765} +{"id": "g0152-desconto_retencao-longo_contexto-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.5878816355751216, "plano_troca": 0.23151865172650665, "cancelamento_linha": 0.012596227115891675, "sem_correspondencia": 0.16800348558248002}, "confidence": 0.5878816355751216, "input_tokens": 58, "latency_ms": 15.884908000003861} +{"id": "g0152-desconto_retencao-longo_contexto-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 161, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.15929841098555964, "plano_troca": 0.06322777506812569, "beneficios_consulta": 0.12217358209839396, "cancelamento_linha": 0.009746090872067618, "desconto_retencao": 0.5035264083566668, "fidelidade_resgate": 0.021676459225880327, "negociacao_divida": 0.01384694087680209, "sem_correspondencia": 0.1065043325165038}, "confidence": 0.5035264083566668, "input_tokens": 72, "latency_ms": 17.233984000000646} +{"id": "g0152-desconto_retencao-longo_contexto-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0931034579391371, "negociacao_divida": 0.013450749857340233, "fidelidade_pontos": 0.04349676353701851, "beneficios_consulta": 0.12071011788790674, "desconto_retencao": 0.6126987629082398, "fidelidade_resgate": 0.016458515859566918, "cancelamento_linha": 0.012910438383400773, "sem_correspondencia": 0.08717119362738997}, "confidence": 0.6126987629082398, "input_tokens": 53, "latency_ms": 16.883439000025646} +{"id": "g0152-desconto_retencao-longo_contexto-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 138, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.02694191225459659, "desconto_retencao": 0.4759418636376989, "negociacao_divida": 0.020353146357338103, "beneficios_consulta": 0.15962110849845965, "plano_troca": 0.05985330750314076, "fidelidade_resgate": 0.0399128208369494, "fidelidade_pontos": 0.032945001090010556, "sem_correspondencia": 0.18443083982180605}, "confidence": 0.4759418636376989, "input_tokens": 63, "latency_ms": 17.1900890000245} +{"id": "g0152-desconto_retencao-longo_contexto-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0942778703992607, "cancelamento_linha": 0.027836316578223552, "desconto_retencao": 0.7484578824844009, "sem_correspondencia": 0.12942793053811477}, "confidence": 0.7484578824844009, "input_tokens": 74, "latency_ms": 16.135072999986733} +{"id": "g0152-desconto_retencao-longo_contexto-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 130, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.07472719530490023, "desconto_retencao": 0.39562188072584126, "cancelamento_linha": 0.03214142591288037, "sem_correspondencia": 0.4975094980563781}, "confidence": 0.4975094980563781, "input_tokens": 64, "latency_ms": 15.63295199997583} +{"id": "g0155-fidelidade_pontos-informal_abreviado-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.06289221134783594, "desconto_retencao": 0.002995542149791531, "conta_vencimento": 0.00226155614322171, "bonus_nao_recebido": 0.0015030718135661731, "recarga_saldo": 0.012289155792495466, "negociacao_religacao": 0.005685198860822424, "parceiros_ofertas": 0.05474480057353534, "fidelidade_pontos": 0.6706887853996527, "fidelidade_resgate": 0.013123136503553665, "portabilidade": 0.003982660692302867, "seguranca_perda_roubo": 0.004231964095607677, "plano_troca": 0.0701761073105858, "negociacao_divida": 0.009301961086659372, "suporte_configuracao": 0.009148678434550755, "marketplace_pedido": 0.013969031623908069, "sem_correspondencia": 0.06300613817191054}, "confidence": 0.6706887853996527, "input_tokens": 68, "latency_ms": 30.317545999992035} +{"id": "g0155-fidelidade_pontos-informal_abreviado-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.4274566697941906, "fidelidade_resgate": 0.022915072354980463, "desconto_retencao": 0.011828389751807772, "bonus_nao_recebido": 0.03132018394417752, "beneficios_consulta": 0.18719103618577249, "recarga_saldo": 0.01218290885976296, "conta_vencimento": 0.01967077855572662, "sem_correspondencia": 0.28743496055358153}, "confidence": 0.4274566697941906, "input_tokens": 52, "latency_ms": 17.05621399997881} +{"id": "g0155-fidelidade_pontos-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.10315153171392911, "recarga_saldo": 0.04921910264236279, "beneficios_consulta": 0.167765831513377, "sem_correspondencia": 0.6798635341303311}, "confidence": 0.6798635341303311, "input_tokens": 59, "latency_ms": 16.03157499999952} +{"id": "g0155-fidelidade_pontos-informal_abreviado-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.017141192653749113, "bonus_nao_recebido": 0.018185207205671086, "reclamacao_atendimento": 0.025183698305120884, "troca_numero": 0.0023868211582984858, "plano_troca": 0.0059217992297502554, "desconto_retencao": 0.0030953902887700777, "recarga_saldo": 0.0517627340049611, "beneficios_consulta": 0.06274693958914218, "internet_consumo": 0.009964446399323798, "cancelamento_linha": 0.0010729249024159081, "fidelidade_pontos": 0.7089900342921241, "sem_correspondencia": 0.09354881197067297}, "confidence": 0.7089900342921241, "input_tokens": 57, "latency_ms": 22.717045000007374} +{"id": "g0155-fidelidade_pontos-informal_abreviado-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.003263475839808461, "bonus_nao_recebido": 0.00802966207452809, "roaming_duvida": 0.007956131363277354, "fidelidade_pontos": 0.7900704743317493, "fidelidade_resgate": 0.010792403484413494, "desconto_retencao": 0.0024505250627292613, "beneficios_consulta": 0.07646999509922928, "sem_correspondencia": 0.10096733274426482}, "confidence": 0.7900704743317493, "input_tokens": 56, "latency_ms": 17.235235000015336} +{"id": "g0155-fidelidade_pontos-informal_abreviado-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_configuracao": 0.022235462370670863, "bonus_nao_recebido": 0.008586749194891942, "conta_explicacao": 0.0230153649959984, "vas_cancelamento": 0.0028352816544956186, "beneficios_consulta": 0.07482793784944027, "fidelidade_pontos": 0.6757764168592729, "roaming_pacote": 0.0024570778129037758, "suporte_chip_esim": 0.004140579475239035, "desconto_retencao": 0.01046192357778213, "seguranca_perda_roubo": 0.006586502371106721, "cadastro_atualizacao": 0.029007018086600177, "roaming_cobranca": 0.0030206870392797784, "fidelidade_resgate": 0.020613735339686374, "conta_segunda_via": 0.012830891748771198, "recarga_saldo": 0.008855583859615032, "sem_correspondencia": 0.09474878776424578}, "confidence": 0.6757764168592729, "input_tokens": 57, "latency_ms": 32.02103200001716} +{"id": "g0155-fidelidade_pontos-informal_abreviado-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"cancelamento_linha": 0.001553186131591618, "troca_numero": 0.0012849727914779334, "bonus_nao_recebido": 0.005497231263376496, "conta_vencimento": 0.002720716699227808, "fidelidade_pontos": 0.6988628653105483, "suporte_sem_sinal": 0.046882809190883494, "recarga_saldo": 0.00847592501967057, "seguranca_perda_roubo": 0.005837040144329335, "reclamacao_atendimento": 0.032742705882257674, "beneficios_consulta": 0.10674231723109459, "desconto_retencao": 0.005325738917877083, "vas_cancelamento": 0.001874731543642897, "negociacao_divida": 0.002602526739758301, "negociacao_religacao": 0.002459205272916815, "fidelidade_resgate": 0.01233552142749469, "sem_correspondencia": 0.06480250643385238}, "confidence": 0.6988628653105483, "input_tokens": 63, "latency_ms": 30.711470999989388} +{"id": "g0155-fidelidade_pontos-informal_abreviado-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.002515603242575295, "fidelidade_resgate": 0.01076636808226399, "roaming_pacote": 0.0025236780426185507, "desconto_retencao": 0.003129309699113907, "beneficios_consulta": 0.0881979295564023, "fidelidade_pontos": 0.7581019862239757, "bonus_nao_recebido": 0.0031993973150483096, "sem_correspondencia": 0.1315657278380019}, "confidence": 0.7581019862239757, "input_tokens": 59, "latency_ms": 17.33890700000984} +{"id": "g0155-fidelidade_pontos-informal_abreviado-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.035706429875498345, "recarga_saldo": 0.05779755731379485, "fidelidade_resgate": 0.01926517629775756, "recarga_realizar": 0.008810801234599921, "desconto_retencao": 0.008516311455153417, "fidelidade_pontos": 0.5662438146864516, "beneficios_consulta": 0.1392403213849592, "sem_correspondencia": 0.1644195877517852}, "confidence": 0.5662438146864516, "input_tokens": 60, "latency_ms": 17.299165000025596} +{"id": "g0155-fidelidade_pontos-informal_abreviado-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.009674347684908617, "internet_problema_conexao": 0.009323483987485623, "recarga_saldo": 0.007744188964104506, "beneficios_consulta": 0.04289759624135338, "troca_numero": 0.0018711167071344533, "plano_troca": 0.0026252411286137533, "suporte_sem_sinal": 0.060201962047929776, "desconto_retencao": 0.004875844221112093, "plano_nova_linha": 0.0034386233977845297, "fidelidade_pontos": 0.7841814710830137, "negociacao_religacao": 0.0016417189023872486, "roaming_pacote": 0.001281999141565231, "vas_cancelamento": 0.0010918655500741358, "fidelidade_resgate": 0.006131838971923443, "suporte_chip_esim": 0.0015491464797099269, "sem_correspondencia": 0.061469555490899594}, "confidence": 0.7841814710830137, "input_tokens": 57, "latency_ms": 30.604328999999098} +{"id": "g0155-fidelidade_pontos-informal_abreviado-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.006311482771014902, "internet_pacote_adicional": 0.07192378729652947, "vas_contratacao": 0.008026431680657998, "desconto_retencao": 0.007684884051634598, "fidelidade_resgate": 0.009582891385344638, "conta_debito_automatico_digital": 0.0017219044918017209, "fidelidade_pontos": 0.6480659982096486, "beneficios_consulta": 0.13411652097239912, "recarga_saldo": 0.003914789020963088, "roaming_cobranca": 0.0019168662652717797, "bonus_nao_recebido": 0.005626168171429105, "sem_correspondencia": 0.1011082756833049}, "confidence": 0.6480659982096486, "input_tokens": 54, "latency_ms": 25.44985800000177} +{"id": "g0155-fidelidade_pontos-informal_abreviado-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_contestacao": 0.020114971095315744, "recarga_saldo": 0.005821078483659577, "recarga_nao_creditada": 0.0020735317138947888, "bonus_nao_recebido": 0.007550242736478826, "plano_nova_linha": 0.010544557935399157, "vas_cancelamento": 0.0019933318026193283, "fidelidade_resgate": 0.012883694695471544, "beneficios_consulta": 0.08195758517460859, "desconto_retencao": 0.003396477278688134, "suporte_chip_esim": 0.001477702503929049, "fidelidade_pontos": 0.7458723102352248, "sem_correspondencia": 0.10631451634471041}, "confidence": 0.7458723102352248, "input_tokens": 59, "latency_ms": 24.661616999992475} +{"id": "g0159-fidelidade_pontos-longo_contexto-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"internet_pacote_adicional": 0.02032805337846365, "conta_explicacao": 0.02897107935153562, "recarga_realizar": 0.003568232707083915, "fidelidade_resgate": 0.01630864748069872, "recarga_saldo": 0.021959788354391618, "negociacao_divida": 0.004106415645057575, "bonus_nao_recebido": 0.0033027962137275307, "seguranca_fraude": 0.004637623907914301, "beneficios_consulta": 0.08411815446379498, "desconto_retencao": 0.0027526897850537356, "fidelidade_pontos": 0.7336972133907699, "sem_correspondencia": 0.07624930532150852}, "confidence": 0.7336972133907699, "input_tokens": 107, "latency_ms": 27.04016999999226} +{"id": "g0159-fidelidade_pontos-longo_contexto-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.051509267447051074, "fidelidade_pontos": 0.7995747133875587, "desconto_retencao": 0.005868058946798726, "plano_consulta": 0.04543726747260657, "fidelidade_resgate": 0.013729360645064595, "bonus_nao_recebido": 0.004248410676991731, "recarga_saldo": 0.004564808911177964, "sem_correspondencia": 0.07506811251275063}, "confidence": 0.7995747133875587, "input_tokens": 82, "latency_ms": 18.896165999990444} +{"id": "g0159-fidelidade_pontos-longo_contexto-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 200, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.003906727297361855, "desconto_retencao": 0.004035817453587683, "vas_contratacao": 0.007545582939574146, "fidelidade_resgate": 0.012248769385392634, "bonus_nao_recebido": 0.007580830705006378, "beneficios_consulta": 0.07933335740212348, "fidelidade_pontos": 0.7701920260160342, "sem_correspondencia": 0.11515688880091968}, "confidence": 0.7701920260160342, "input_tokens": 82, "latency_ms": 18.49093699999571} +{"id": "g0159-fidelidade_pontos-longo_contexto-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 198, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.011801954571775039, "recarga_saldo": 0.015327640154373857, "suporte_sem_sinal": 0.03112618495064772, "seguranca_fraude": 0.006474873633543659, "fidelidade_pontos": 0.8262891322461441, "internet_pacote_adicional": 0.011983459100294412, "roaming_pacote": 0.0013928344957401682, "desconto_retencao": 0.0032441947263258256, "cancelamento_linha": 0.0010306602529893093, "beneficios_consulta": 0.031668257539693725, "fidelidade_resgate": 0.011200826817207056, "sem_correspondencia": 0.04845998151126517}, "confidence": 0.8262891322461441, "input_tokens": 82, "latency_ms": 24.972251999997752} +{"id": "g0159-fidelidade_pontos-longo_contexto-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.06658317699027896, "fidelidade_pontos": 0.753994646404893, "vas_consulta": 0.03465237382370809, "troca_numero": 0.0011154092838918548, "conta_segunda_via": 0.001975953742271191, "fidelidade_resgate": 0.017128299474843386, "cancelamento_linha": 0.0008165786950582258, "plano_troca": 0.003216598681614858, "suporte_sem_sinal": 0.038914776829710646, "conta_debito_automatico_digital": 0.0009684663600766934, "recarga_realizar": 0.001240262980641182, "recarga_saldo": 0.010108405628354288, "desconto_retencao": 0.0034529357742965686, "bonus_nao_recebido": 0.0014141120486915524, "roaming_cobranca": 0.0018758352766562075, "sem_correspondencia": 0.06254216800501329}, "confidence": 0.753994646404893, "input_tokens": 84, "latency_ms": 31.93773999998939} +{"id": "g0159-fidelidade_pontos-longo_contexto-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 97, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.07537456646609386, "bonus_nao_recebido": 0.003520363962689713, "fidelidade_resgate": 0.008313647520727946, "suporte_sem_sinal": 0.019438501562849105, "fidelidade_pontos": 0.832998817144304, "recarga_saldo": 0.009938865959048523, "desconto_retencao": 0.0016786685545942858, "sem_correspondencia": 0.04873656882969255}, "confidence": 0.832998817144304, "input_tokens": 97, "latency_ms": 21.028099000005795} +{"id": "g0159-fidelidade_pontos-longo_contexto-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 201, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.005422567515863747, "fidelidade_pontos": 0.873735313936397, "recarga_saldo": 0.023588661247236933, "sem_correspondencia": 0.09725345730050232}, "confidence": 0.873735313936397, "input_tokens": 82, "latency_ms": 15.81653299999175} +{"id": "g0159-fidelidade_pontos-longo_contexto-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.8415289780257772, "fidelidade_resgate": 0.008988159348731067, "recarga_saldo": 0.01584487344945822, "sem_correspondencia": 0.1336379891760335}, "confidence": 0.8415289780257772, "input_tokens": 91, "latency_ms": 16.12445999998613} +{"id": "g0159-fidelidade_pontos-longo_contexto-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 233, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.003260623969898784, "fidelidade_resgate": 0.008916758496193382, "fidelidade_pontos": 0.7827602242166998, "bonus_nao_recebido": 0.005664043317211536, "seguranca_fraude": 0.00667017060314868, "beneficios_consulta": 0.09743438929756597, "recarga_saldo": 0.011995617645075613, "sem_correspondencia": 0.08329817245420622}, "confidence": 0.7827602242166998, "input_tokens": 93, "latency_ms": 19.70786100000055} +{"id": "g0159-fidelidade_pontos-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 208, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.08433245248097855, "recarga_saldo": 0.07880680380473738, "beneficios_consulta": 0.2018986523434319, "sem_correspondencia": 0.6349620913708521}, "confidence": 0.6349620913708521, "input_tokens": 87, "latency_ms": 16.976010999997015} +{"id": "g0159-fidelidade_pontos-longo_contexto-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.08845003163414153, "bonus_nao_recebido": 0.01579495743910679, "recarga_saldo": 0.1989486414684585, "fidelidade_resgate": 0.09133506042390277, "desconto_retencao": 0.006946812552043355, "beneficios_consulta": 0.28138641204316794, "negociacao_divida": 0.011075855500970263, "sem_correspondencia": 0.30606222893820884}, "confidence": 0.30606222893820884, "input_tokens": 83, "latency_ms": 19.71817000000442} +{"id": "g0159-fidelidade_pontos-longo_contexto-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.010040997041266556, "fidelidade_resgate": 0.0063045366407968985, "fidelidade_pontos": 0.8671492514277239, "sem_correspondencia": 0.1165052148902126}, "confidence": 0.8671492514277239, "input_tokens": 96, "latency_ms": 16.613308000017923} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.013723961571437973, "beneficios_consulta": 0.11769080639120649, "vas_contratacao": 0.007482608160293484, "fidelidade_resgate": 0.010614118709670599, "fidelidade_pontos": 0.660653123318053, "cancelamento_linha": 0.001859307482198611, "bonus_nao_recebido": 0.0032020391496153226, "desconto_retencao": 0.0060392726896134254, "recarga_nao_creditada": 0.0011578163868715308, "conta_debito_automatico_digital": 0.0032626866491414245, "recarga_saldo": 0.002104265833856203, "roaming_cobranca": 0.0029030449909060417, "conta_vencimento": 0.003539971443551421, "marketplace_pedido": 0.030435462848799402, "marketplace_compra": 0.02425199626395254, "sem_correspondencia": 0.11107951811083246}, "confidence": 0.660653123318053, "input_tokens": 47, "latency_ms": 30.257923000021947} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.006705177708239114, "fidelidade_resgate": 0.011037360482328843, "fidelidade_pontos": 0.5887734679559415, "plano_troca": 0.24265884485837708, "conta_debito_automatico_digital": 0.002758999489362719, "recarga_saldo": 0.00180194974490458, "suporte_chip_esim": 0.0028735367951244354, "negociacao_divida": 0.005995405623620664, "bonus_nao_recebido": 0.0019697690609936716, "internet_pacote_adicional": 0.02782206137881465, "beneficios_consulta": 0.06643958897365329, "sem_correspondencia": 0.041163837928639466}, "confidence": 0.5887734679559415, "input_tokens": 46, "latency_ms": 24.437583999997514} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.06795338731128873, "recarga_saldo": 0.013541181018795288, "desconto_retencao": 0.011721598311930847, "bonus_nao_recebido": 0.018302077938860597, "marketplace_pedido": 0.01667042309428816, "fidelidade_resgate": 0.10686040968244177, "fidelidade_pontos": 0.6917841031714558, "sem_correspondencia": 0.07316681947093884}, "confidence": 0.6917841031714558, "input_tokens": 43, "latency_ms": 16.970151000009537} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.010005285008798156, "vas_consulta": 0.04920669261085174, "plano_consulta": 0.0680583490336818, "conta_segunda_via": 0.042412504455045553, "reclamacao_atendimento": 0.03787614023807426, "seguranca_perda_roubo": 0.012536872149126436, "fidelidade_resgate": 0.017542280215904395, "recarga_saldo": 0.012351009034665746, "bonus_nao_recebido": 0.005883542341451295, "troca_numero": 0.004185189017594818, "parceiros_ofertas": 0.03718793010993877, "conta_contestacao": 0.02595852309381933, "beneficios_consulta": 0.07869600486313923, "fidelidade_pontos": 0.5084430563532676, "portabilidade": 0.005618006443562903, "sem_correspondencia": 0.08403861503107796}, "confidence": 0.5084430563532676, "input_tokens": 39, "latency_ms": 29.646408999980167} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.009302962658023113, "desconto_retencao": 0.014235696887929895, "fidelidade_pontos": 0.41048211241589966, "fidelidade_resgate": 0.016652122295015698, "bonus_nao_recebido": 0.03529374706832456, "beneficios_consulta": 0.30255258365117554, "vas_cancelamento": 0.012764669142334435, "sem_correspondencia": 0.1987161058812971}, "confidence": 0.41048211241589966, "input_tokens": 45, "latency_ms": 17.748307999994495} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate", "internet_pacote_adicional"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.05637517655454839, "fidelidade_pontos": 0.5899762003120214, "recarga_saldo": 0.09664563978680432, "sem_correspondencia": 0.2570029833466259}, "confidence": 0.5899762003120214, "input_tokens": 51, "latency_ms": 19.550858000002336} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["parceiros_ofertas"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"recarga_realizar": 0.0009856359622765713, "beneficios_consulta": 0.039714662594541074, "desconto_retencao": 0.0031329199464928425, "cadastro_atualizacao": 0.026951636680872536, "internet_consumo": 0.007833248418324485, "bonus_nao_recebido": 0.0012860830854486815, "atendimento_humano": 0.010022885695843737, "conta_pagamento_confirmacao": 0.008642373132011551, "parceiros_ofertas": 0.4439403649360088, "fidelidade_pontos": 0.35727365713126963, "fidelidade_resgate": 0.0026607996793467383, "plano_consulta": 0.05690397250400897, "negociacao_religacao": 0.0008789498125020431, "recarga_saldo": 0.0012447799748194065, "internet_problema_conexao": 0.0009869146682391012, "sem_correspondencia": 0.03754111577799387}, "confidence": 0.4439403649360088, "input_tokens": 44, "latency_ms": 31.697004999983847} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.010477537113618415, "recarga_saldo": 0.007618300489029466, "fidelidade_pontos": 0.7090105295533412, "sem_correspondencia": 0.2728936328440109}, "confidence": 0.7090105295533412, "input_tokens": 34, "latency_ms": 22.134932999989587} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.5353109547421007, "fidelidade_pontos": 0.19709784217954163, "marketplace_compra": 0.020780050004606226, "sem_correspondencia": 0.24681115307375148}, "confidence": 0.5353109547421007, "input_tokens": 73, "latency_ms": 16.10019800000373} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.14193298593177914, "desconto_retencao": 0.004865690784833554, "suporte_sem_sinal": 0.04613923387543065, "fidelidade_pontos": 0.7111535853785255, "bonus_nao_recebido": 0.0022838105060195074, "recarga_saldo": 0.006980157054243854, "fidelidade_resgate": 0.00960453916761891, "sem_correspondencia": 0.07703999730154888}, "confidence": 0.7111535853785255, "input_tokens": 44, "latency_ms": 16.21829200001912} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate", "internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 144, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"reclamacao_atendimento": 0.02376230259905392, "fidelidade_resgate": 0.011953805636602704, "cadastro_atualizacao": 0.041560247760614295, "desconto_retencao": 0.005172811941635207, "fidelidade_pontos": 0.5675601989291595, "recarga_nao_creditada": 0.0010473147322950908, "beneficios_consulta": 0.22971238317572434, "plano_troca": 0.0063297595232729865, "conta_segunda_via": 0.009793443657178628, "bonus_nao_recebido": 0.002419668029771989, "vas_contratacao": 0.003580021225252534, "recarga_saldo": 0.003280666441338873, "suporte_sem_sinal": 0.03551704082824585, "cancelamento_linha": 0.0006114781750159172, "marketplace_compra": 0.0118599832686164, "sem_correspondencia": 0.04583887407622169}, "confidence": 0.5675601989291595, "input_tokens": 66, "latency_ms": 31.32560299999909} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.034005929267583807, "fidelidade_pontos": 0.7161188823364796, "fidelidade_resgate": 0.007577678761966155, "cadastro_atualizacao": 0.050084923174041396, "desconto_retencao": 0.006609025505173615, "negociacao_divida": 0.003857518601070306, "internet_problema_conexao": 0.01592832826348674, "beneficios_consulta": 0.06419401707030717, "negociacao_religacao": 0.0029840958728524505, "recarga_saldo": 0.0033726494772666174, "suporte_configuracao": 0.011944075284662795, "sem_correspondencia": 0.08332287638510938}, "confidence": 0.7161188823364796, "input_tokens": 43, "latency_ms": 24.122202000000925} +{"id": "g0162-fidelidade_resgate-informal_abreviado-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"marketplace_compra": 0.06606895611948989, "fidelidade_pontos": 0.20052919202637134, "desconto_retencao": 0.3038431468275834, "beneficios_consulta": 0.13446885622880872, "conta_segunda_via": 0.08002883359848925, "fidelidade_resgate": 0.04340825691351821, "bonus_nao_recebido": 0.012214442965311692, "sem_correspondencia": 0.15943831532042746}, "confidence": 0.3038431468275834, "input_tokens": 41, "latency_ms": 17.151941999998144} +{"id": "g0162-fidelidade_resgate-informal_abreviado-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.12504998920317775, "fidelidade_resgate": 0.6096988711979618, "marketplace_compra": 0.05364531471279326, "sem_correspondencia": 0.21160582488606713}, "confidence": 0.6096988711979618, "input_tokens": 49, "latency_ms": 16.08874900000501} +{"id": "g0162-fidelidade_resgate-informal_abreviado-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_consumo": 0.026169721475853572, "fidelidade_pontos": 0.2420592050599546, "suporte_sem_sinal": 0.09730848088073792, "fidelidade_resgate": 0.15012049926646892, "beneficios_consulta": 0.10701742947689605, "parceiros_ofertas": 0.023358412478539557, "conta_contestacao": 0.06620812527066679, "bonus_nao_recebido": 0.03492759971758052, "internet_problema_conexao": 0.11620217756520881, "marketplace_compra": 0.011954157813615017, "desconto_retencao": 0.009833167471920154, "sem_correspondencia": 0.11484102352255808}, "confidence": 0.2420592050599546, "input_tokens": 41, "latency_ms": 22.605105999986108} +{"id": "g0162-fidelidade_resgate-informal_abreviado-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.2551183374026604, "fidelidade_resgate": 0.24208330837544081, "marketplace_compra": 0.04757402411579314, "sem_correspondencia": 0.4552243301061057}, "confidence": 0.4552243301061057, "input_tokens": 45, "latency_ms": 15.752410999994026} +{"id": "g0162-fidelidade_resgate-informal_abreviado-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.012826601592845911, "fidelidade_pontos": 0.15276370106929005, "fidelidade_resgate": 0.22700167674764724, "marketplace_compra": 0.022783805660954733, "beneficios_consulta": 0.14417145273823928, "bonus_nao_recebido": 0.14250437035709715, "desconto_retencao": 0.020142634330840018, "sem_correspondencia": 0.2778057575030856}, "confidence": 0.2778057575030856, "input_tokens": 49, "latency_ms": 16.59927800000105} +{"id": "g0162-fidelidade_resgate-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.1326209543601263, "fidelidade_pontos": 0.34820072237780714, "troca_numero": 0.005279837398462043, "bonus_nao_recebido": 0.106134067053314, "negociacao_religacao": 0.013249637879564357, "marketplace_compra": 0.15180552796053362, "beneficios_consulta": 0.10458722228457452, "sem_correspondencia": 0.13812203068561804}, "confidence": 0.34820072237780714, "input_tokens": 40, "latency_ms": 16.19471800000838} +{"id": "g0162-fidelidade_resgate-informal_abreviado-06-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_consulta": 0.18559977075159967, "desconto_retencao": 0.019365561774346556, "suporte_sem_sinal": 0.10936551342473597, "negociacao_religacao": 0.007610989130647585, "fidelidade_pontos": 0.22200719609005345, "suporte_configuracao": 0.024729880986518526, "fidelidade_resgate": 0.2658390652538633, "bonus_nao_recebido": 0.006845543968036671, "marketplace_compra": 0.014273388052050893, "beneficios_consulta": 0.0626549783891327, "plano_troca": 0.009656908746520318, "sem_correspondencia": 0.07205120343249434}, "confidence": 0.2658390652538633, "input_tokens": 46, "latency_ms": 23.35388099999136} +{"id": "g0162-fidelidade_resgate-informal_abreviado-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.020570862823253686, "fidelidade_pontos": 0.10348168099245482, "fidelidade_resgate": 0.6992482506999276, "sem_correspondencia": 0.17669920548436388}, "confidence": 0.6992482506999276, "input_tokens": 43, "latency_ms": 15.606915999995863} +{"id": "g0162-fidelidade_resgate-informal_abreviado-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"marketplace_compra": 0.07201545631874012, "fidelidade_pontos": 0.6385155272594427, "fidelidade_resgate": 0.044335841802240594, "sem_correspondencia": 0.2451331746195765}, "confidence": 0.6385155272594427, "input_tokens": 43, "latency_ms": 15.374805999982755} +{"id": "g0162-fidelidade_resgate-informal_abreviado-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_contestacao": 0.04287727992083169, "desconto_retencao": 0.025202231892420966, "marketplace_compra": 0.05584812627857757, "fidelidade_resgate": 0.2953053760974147, "fidelidade_pontos": 0.16815220093602642, "plano_consulta": 0.0835440470483348, "vas_consulta": 0.05858146494736489, "roaming_cobranca": 0.005182041405407455, "recarga_realizar": 0.01012321019280346, "beneficios_consulta": 0.0870984285364137, "bonus_nao_recebido": 0.023378804707088585, "sem_correspondencia": 0.14470678803731574}, "confidence": 0.2953053760974147, "input_tokens": 43, "latency_ms": 22.03407400000401} +{"id": "g0162-fidelidade_resgate-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.1212293888359, "marketplace_compra": 0.040798884227117485, "fidelidade_pontos": 0.22337363847565161, "beneficios_consulta": 0.15824498368818765, "negociacao_divida": 0.016839265964509353, "bonus_nao_recebido": 0.25564143275914053, "negociacao_religacao": 0.012531998672325153, "sem_correspondencia": 0.1713404073771682}, "confidence": 0.25564143275914053, "input_tokens": 45, "latency_ms": 16.814373000016758} +{"id": "g0162-fidelidade_resgate-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_problema_conexao": 0.1002298079043593, "desconto_retencao": 0.01967473381990612, "atendimento_humano": 0.05816089715610741, "fidelidade_pontos": 0.32846120769966186, "marketplace_compra": 0.016171107843180613, "internet_pacote_adicional": 0.06360414196234265, "cadastro_atualizacao": 0.025899198026194184, "beneficios_consulta": 0.07828182200355302, "conta_vencimento": 0.00382690431876682, "roaming_pacote": 0.001955614060821835, "bonus_nao_recebido": 0.14565435561954304, "sem_correspondencia": 0.15808020958556315}, "confidence": 0.32846120769966186, "input_tokens": 51, "latency_ms": 23.064169000008405} +{"id": "g0165-fidelidade_resgate-emocional-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 125, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.006634269039444299, "conta_vencimento": 0.005406791915691113, "beneficios_consulta": 0.09208725572920626, "seguranca_fraude": 0.047705621460283225, "desconto_retencao": 0.01622120695248744, "conta_explicacao": 0.028815711480686387, "marketplace_compra": 0.02544404616050885, "fidelidade_pontos": 0.38530076303641875, "recarga_nao_creditada": 0.004809056037096472, "fidelidade_resgate": 0.03382143444404949, "internet_problema_conexao": 0.09595302680042904, "vas_contratacao": 0.01063633917212777, "marketplace_pedido": 0.030827781788430566, "bonus_nao_recebido": 0.020154536164594124, "negociacao_religacao": 0.013071337970437573, "sem_correspondencia": 0.18311082184810867}, "confidence": 0.38530076303641875, "input_tokens": 65, "latency_ms": 32.0061029999863} +{"id": "g0165-fidelidade_resgate-emocional-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.031542027445299374, "cadastro_atualizacao": 0.032370058946706255, "fidelidade_pontos": 0.30303918197805624, "marketplace_compra": 0.06263091800142134, "conta_vencimento": 0.007111721177933363, "beneficios_consulta": 0.07430343786629559, "fidelidade_resgate": 0.02529986171963706, "suporte_chip_esim": 0.09280423645403199, "atendimento_humano": 0.05878023792011263, "bonus_nao_recebido": 0.035876239061198925, "parceiros_ofertas": 0.07093799550263928, "sem_correspondencia": 0.20530408392666796}, "confidence": 0.30303918197805624, "input_tokens": 68, "latency_ms": 26.476309000003084} +{"id": "g0165-fidelidade_resgate-emocional-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.24924483779238146, "fidelidade_resgate": 0.06574270843648022, "desconto_retencao": 0.23230524252958018, "marketplace_compra": 0.03171291187539272, "fidelidade_pontos": 0.1021158392442584, "bonus_nao_recebido": 0.024414636081016454, "roaming_cobranca": 0.0051248492434395046, "sem_correspondencia": 0.2893389747974511}, "confidence": 0.2893389747974511, "input_tokens": 57, "latency_ms": 17.514529999999695} +{"id": "g0165-fidelidade_resgate-emocional-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.01861839736995873, "recarga_nao_creditada": 0.04650615051791392, "negociacao_divida": 0.008302244438559852, "bonus_nao_recebido": 0.012801852628398882, "beneficios_consulta": 0.08016563130708464, "conta_segunda_via": 0.012337204667653411, "vas_consulta": 0.10425725256251378, "conta_explicacao": 0.02366159241388071, "fidelidade_resgate": 0.24904418420525243, "marketplace_compra": 0.01944316165638363, "vas_cancelamento": 0.01186023065389565, "conta_debito_automatico_digital": 0.016562227325658308, "cancelamento_linha": 0.015912968897794765, "fidelidade_pontos": 0.2367109711857449, "suporte_chip_esim": 0.01420516654609859, "sem_correspondencia": 0.1296107636232078}, "confidence": 0.24904418420525243, "input_tokens": 60, "latency_ms": 32.890293999997766} +{"id": "g0165-fidelidade_resgate-emocional-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.14001239836215973, "fidelidade_resgate": 0.07252715528011322, "marketplace_compra": 0.07643371820449829, "sem_correspondencia": 0.7110267281532288}, "confidence": 0.7110267281532288, "input_tokens": 57, "latency_ms": 15.764149000006} +{"id": "g0165-fidelidade_resgate-emocional-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.029809655950420077, "marketplace_compra": 0.05907857486597145, "fidelidade_pontos": 0.3984800074100304, "beneficios_consulta": 0.13363254872784175, "bonus_nao_recebido": 0.023553489426774633, "roaming_pacote": 0.0031140633653365065, "portabilidade": 0.009573676130785042, "conta_pagamento_confirmacao": 0.019951066838301307, "marketplace_pedido": 0.04028971285931148, "fidelidade_resgate": 0.01683852176151394, "vas_consulta": 0.11549735220034726, "sem_correspondencia": 0.1501813304633661}, "confidence": 0.3984800074100304, "input_tokens": 55, "latency_ms": 23.330383999990545} +{"id": "g0165-fidelidade_resgate-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.24680434719035804, "fidelidade_pontos": 0.05384400607296838, "roaming_cobranca": 0.015191994947016126, "beneficios_consulta": 0.23751244479818145, "roaming_pacote": 0.010327065594354248, "marketplace_compra": 0.06716631503029871, "desconto_retencao": 0.02315720036232174, "sem_correspondencia": 0.34599662600450126}, "confidence": 0.34599662600450126, "input_tokens": 55, "latency_ms": 16.98354900000254} +{"id": "g0165-fidelidade_resgate-emocional-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.17355522662902795, "plano_consulta": 0.10256051360507007, "fidelidade_pontos": 0.14967259893610285, "seguranca_fraude": 0.033543754657990976, "plano_nova_linha": 0.006219444850021847, "internet_consumo": 0.0207100661392958, "roaming_cobranca": 0.003373416868228564, "desconto_retencao": 0.3071327533954549, "bonus_nao_recebido": 0.05878471261240411, "marketplace_compra": 0.015396509452180669, "internet_problema_conexao": 0.014143491285692244, "sem_correspondencia": 0.11490751156852998}, "confidence": 0.3071327533954549, "input_tokens": 58, "latency_ms": 23.46093299999552} +{"id": "g0165-fidelidade_resgate-emocional-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.04561800914868644, "marketplace_compra": 0.06375523926651186, "fidelidade_pontos": 0.24910570315229125, "sem_correspondencia": 0.6415210484325105}, "confidence": 0.6415210484325105, "input_tokens": 55, "latency_ms": 15.876015999992887} +{"id": "g0165-fidelidade_resgate-emocional-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.19585940387740286, "marketplace_compra": 0.05345023090727799, "desconto_retencao": 0.02344104478836838, "beneficios_consulta": 0.21506941478751163, "bonus_nao_recebido": 0.02945168152042986, "fidelidade_resgate": 0.08623404865141249, "recarga_nao_creditada": 0.09634899419806148, "sem_correspondencia": 0.30014518126953527}, "confidence": 0.30014518126953527, "input_tokens": 55, "latency_ms": 17.025017999998227} +{"id": "g0165-fidelidade_resgate-emocional-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_vencimento": 0.005646423539244811, "roaming_duvida": 0.015976775727744332, "vas_cancelamento": 0.005906641590576163, "fidelidade_pontos": 0.3482687536545477, "beneficios_consulta": 0.13048397241573545, "marketplace_compra": 0.06211811416903811, "fidelidade_resgate": 0.017639935336987246, "bonus_nao_recebido": 0.030019170218495483, "roaming_cobranca": 0.007194460034642341, "recarga_realizar": 0.004859847570552516, "recarga_nao_creditada": 0.010094721984907127, "parceiros_ofertas": 0.10116303895849665, "seguranca_fraude": 0.11359885541273065, "desconto_retencao": 0.01494608567231211, "roaming_pacote": 0.006646731523434878, "sem_correspondencia": 0.12543647219055445}, "confidence": 0.3482687536545477, "input_tokens": 57, "latency_ms": 29.676616000017475} +{"id": "g0165-fidelidade_resgate-emocional-11-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.3718757426613783, "conta_explicacao": 0.028862465912213375, "suporte_configuracao": 0.026559113273746906, "suporte_sem_sinal": 0.0689452233686984, "conta_contestacao": 0.052696821698139044, "beneficios_consulta": 0.10384691027532335, "bonus_nao_recebido": 0.020411335454612715, "cancelamento_linha": 0.006137225002770952, "fidelidade_pontos": 0.15033769992579404, "vas_cancelamento": 0.005938957131767013, "negociacao_divida": 0.006774133244798206, "marketplace_compra": 0.03958494690115195, "vas_contratacao": 0.011014524198043546, "desconto_retencao": 0.014522588252435603, "fidelidade_resgate": 0.017659312566398733, "sem_correspondencia": 0.07483300013272791}, "confidence": 0.3718757426613783, "input_tokens": 64, "latency_ms": 31.950640000019348} +{"id": "g0166-fidelidade_resgate-longo_contexto-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.03997562169974197, "fidelidade_resgate": 0.5238539693620943, "fidelidade_pontos": 0.2697227657524369, "sem_correspondencia": 0.16644764318572677}, "confidence": 0.5238539693620943, "input_tokens": 67, "latency_ms": 17.024044999999433} +{"id": "g0166-fidelidade_resgate-longo_contexto-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.032208142664253904, "desconto_retencao": 0.25867704942257175, "fidelidade_pontos": 0.2172329691153911, "plano_troca": 0.23703264969343074, "beneficios_consulta": 0.09052716680365809, "conta_vencimento": 0.008288862627567352, "internet_problema_conexao": 0.010161755219382165, "fidelidade_resgate": 0.03982985232976871, "seguranca_fraude": 0.005606014581719263, "marketplace_compra": 0.00703362739126531, "vas_consulta": 0.04136978683877992, "sem_correspondencia": 0.05203212331221168}, "confidence": 0.25867704942257175, "input_tokens": 57, "latency_ms": 23.90239500002167} +{"id": "g0166-fidelidade_resgate-longo_contexto-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.41707874587412913, "fidelidade_resgate": 0.274800100171569, "marketplace_compra": 0.045741112403306736, "sem_correspondencia": 0.26238004155099515}, "confidence": 0.41707874587412913, "input_tokens": 53, "latency_ms": 16.454360000011548} +{"id": "g0166-fidelidade_resgate-longo_contexto-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"seguranca_fraude": 0.03681381439872355, "conta_segunda_via": 0.00582988423759053, "fidelidade_resgate": 0.2566985800305302, "marketplace_compra": 0.04213199042975152, "internet_problema_conexao": 0.07053695658521889, "reclamacao_atendimento": 0.06144760210875944, "desconto_retencao": 0.015578199265030394, "suporte_chip_esim": 0.05407500297245571, "beneficios_consulta": 0.06923937836236904, "vas_consulta": 0.03146836179197782, "seguranca_perda_roubo": 0.04524797598969923, "roaming_pacote": 0.0028599947850778407, "bonus_nao_recebido": 0.0101687349947285, "fidelidade_pontos": 0.1990135323201131, "conta_debito_automatico_digital": 0.004909060457213188, "sem_correspondencia": 0.09398093127076103}, "confidence": 0.2566985800305302, "input_tokens": 62, "latency_ms": 33.86173999999187} +{"id": "g0166-fidelidade_resgate-longo_contexto-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.21908264351820894, "marketplace_compra": 0.04482819985214322, "fidelidade_pontos": 0.5954244865944495, "sem_correspondencia": 0.14066467003519842}, "confidence": 0.5954244865944495, "input_tokens": 61, "latency_ms": 16.055658000027506} +{"id": "g0166-fidelidade_resgate-longo_contexto-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.22010809552105676, "marketplace_compra": 0.026914654750808873, "fidelidade_pontos": 0.5799671508738852, "sem_correspondencia": 0.17301009885424914}, "confidence": 0.5799671508738852, "input_tokens": 53, "latency_ms": 15.834585999982664} +{"id": "g0166-fidelidade_resgate-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.3220534783134806, "vas_consulta": 0.08857028627629421, "recarga_nao_creditada": 0.00826048426510385, "suporte_sem_sinal": 0.030845222668926617, "conta_segunda_via": 0.010438785477052464, "fidelidade_pontos": 0.21901975173275612, "beneficios_consulta": 0.09495378013702784, "internet_pacote_adicional": 0.09061272893825639, "negociacao_divida": 0.015473929073526715, "vas_cancelamento": 0.006928949030766984, "roaming_cobranca": 0.0022544866619771684, "bonus_nao_recebido": 0.027141142126220374, "marketplace_compra": 0.01592499842121025, "recarga_realizar": 0.005188870967928876, "portabilidade": 0.00670557455974467, "sem_correspondencia": 0.05562753134972689}, "confidence": 0.3220534783134806, "input_tokens": 62, "latency_ms": 30.69333700000243} +{"id": "g0166-fidelidade_resgate-longo_contexto-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"vas_cancelamento": 0.008473904631745605, "negociacao_divida": 0.008467139504700634, "roaming_pacote": 0.0020785834219221124, "fidelidade_resgate": 0.1359576257345468, "internet_consumo": 0.009107070790530379, "marketplace_compra": 0.30693613861141633, "desconto_retencao": 0.040088820390466746, "fidelidade_pontos": 0.3016338287288921, "bonus_nao_recebido": 0.026338133427450058, "beneficios_consulta": 0.07650310391193021, "cancelamento_linha": 0.005589282492579059, "recarga_nao_creditada": 0.0035214020622982693, "suporte_chip_esim": 0.0018053319870811229, "recarga_saldo": 0.008108544930479626, "vas_contratacao": 0.008158610037109099, "sem_correspondencia": 0.05723247933685181}, "confidence": 0.30693613861141633, "input_tokens": 49, "latency_ms": 30.360231999992493} +{"id": "g0166-fidelidade_resgate-longo_contexto-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.04037972569748555, "beneficios_consulta": 0.11673068342157217, "fidelidade_pontos": 0.19323709751097184, "marketplace_compra": 0.03775646565673102, "fidelidade_resgate": 0.3827862470059562, "vas_cancelamento": 0.02891213468396764, "bonus_nao_recebido": 0.0189192818024701, "sem_correspondencia": 0.18127836422084542}, "confidence": 0.3827862470059562, "input_tokens": 53, "latency_ms": 17.368253000000777} +{"id": "g0166-fidelidade_resgate-longo_contexto-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.019798421033418882, "beneficios_consulta": 0.10049292782111596, "vas_cancelamento": 0.012602008370377404, "marketplace_compra": 0.06904742353196, "bonus_nao_recebido": 0.010114893656350833, "conta_contestacao": 0.035835766503668945, "fidelidade_resgate": 0.4028410450576596, "fidelidade_pontos": 0.2091517518548882, "roaming_duvida": 0.007761736194996632, "recarga_realizar": 0.007518263320119567, "negociacao_religacao": 0.012703433127443858, "sem_correspondencia": 0.11213232952800008}, "confidence": 0.4028410450576596, "input_tokens": 55, "latency_ms": 23.33247600000732} +{"id": "g0166-fidelidade_resgate-longo_contexto-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_pacote_adicional": 0.04501744095599392, "recarga_nao_creditada": 0.00557489707021181, "roaming_cobranca": 0.0022317793773467647, "seguranca_perda_roubo": 0.05299865888532669, "fidelidade_resgate": 0.28420866848421644, "internet_consumo": 0.047925193776109064, "conta_contestacao": 0.02504410447759686, "bonus_nao_recebido": 0.015803013932341823, "beneficios_consulta": 0.12370189298575814, "suporte_configuracao": 0.011661961921766772, "marketplace_compra": 0.024808047746394755, "desconto_retencao": 0.01626237758944762, "fidelidade_pontos": 0.2629219735375751, "roaming_duvida": 0.0043749657686587015, "cancelamento_linha": 0.0043206366037948935, "sem_correspondencia": 0.0731443868874606}, "confidence": 0.28420866848421644, "input_tokens": 50, "latency_ms": 30.78888300001381} +{"id": "g0166-fidelidade_resgate-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"roaming_cobranca": 0.002501052574372213, "recarga_saldo": 0.018095962724294472, "desconto_retencao": 0.01149760560539738, "plano_consulta": 0.08147830525585253, "beneficios_consulta": 0.07863401630734328, "bonus_nao_recebido": 0.02661366763828982, "internet_pacote_adicional": 0.09397001575442265, "marketplace_compra": 0.020999351540812467, "fidelidade_pontos": 0.29578679834467686, "vas_contratacao": 0.009590127516526412, "conta_explicacao": 0.01642523335342439, "recarga_nao_creditada": 0.00855101366591525, "vas_consulta": 0.16008320469418913, "troca_numero": 0.05152943736353125, "recarga_realizar": 0.008632013584291578, "sem_correspondencia": 0.11561219407666032}, "confidence": 0.29578679834467686, "input_tokens": 62, "latency_ms": 30.571427000012363} +{"id": "g0172-bonus_nao_recebido-emocional-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0672692762797825, "fidelidade_pontos": 0.024020961689123092, "roaming_duvida": 0.004470736930845481, "bonus_nao_recebido": 0.7947017925849944, "recarga_nao_creditada": 0.002568018511167438, "desconto_retencao": 0.010256682075752033, "troca_numero": 0.00033200478468916163, "beneficios_consulta": 0.044739751395903776, "fidelidade_resgate": 0.00847136734952886, "roaming_pacote": 0.0020340046409165233, "recarga_realizar": 0.001036559629787699, "sem_correspondencia": 0.04009884412750905}, "confidence": 0.7947017925849944, "input_tokens": 46, "latency_ms": 24.09822199999212} +{"id": "g0172-bonus_nao_recebido-emocional-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.01804535483619595, "bonus_nao_recebido": 0.3287049568672287, "internet_pacote_adicional": 0.16703969426870005, "sem_correspondencia": 0.4862099940278753}, "confidence": 0.4862099940278753, "input_tokens": 44, "latency_ms": 16.936205000007476} +{"id": "g0172-bonus_nao_recebido-emocional-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.032842282572861196, "recarga_nao_creditada": 0.0663353882692984, "bonus_nao_recebido": 0.8202177377814547, "sem_correspondencia": 0.08060459137638575}, "confidence": 0.8202177377814547, "input_tokens": 49, "latency_ms": 16.669306000011375} +{"id": "g0172-bonus_nao_recebido-emocional-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.7077224819801774, "beneficios_consulta": 0.0726225359620363, "fidelidade_pontos": 0.005993662880693183, "internet_pacote_adicional": 0.14037142324899282, "fidelidade_resgate": 0.005661930409735565, "recarga_nao_creditada": 0.002241346465605739, "desconto_retencao": 0.008529445837624354, "sem_correspondencia": 0.05685717321513463}, "confidence": 0.7077224819801774, "input_tokens": 45, "latency_ms": 16.958415000004834} +{"id": "g0172-bonus_nao_recebido-emocional-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.017107612798200923, "portabilidade": 0.002951916438837141, "fidelidade_resgate": 0.010413844712674937, "seguranca_perda_roubo": 0.008421172099183874, "roaming_pacote": 0.0009030166820229017, "bonus_nao_recebido": 0.710861122078658, "fidelidade_pontos": 0.03899383411234197, "beneficios_consulta": 0.06337485245150816, "internet_consumo": 0.02363376983439722, "recarga_nao_creditada": 0.009412418728233628, "conta_explicacao": 0.01116415354331918, "parceiros_ofertas": 0.02013574285316557, "internet_pacote_adicional": 0.019061995016672006, "internet_problema_conexao": 0.01224162015072569, "negociacao_divida": 0.0038579410016346227, "sem_correspondencia": 0.047464987498424156}, "confidence": 0.710861122078658, "input_tokens": 44, "latency_ms": 30.108536000000186} +{"id": "g0172-bonus_nao_recebido-emocional-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.05220076110559187, "cadastro_atualizacao": 0.014440705182725559, "desconto_retencao": 0.011554430330370234, "roaming_cobranca": 0.0017276296994507801, "recarga_saldo": 0.010584048079293602, "fidelidade_resgate": 0.011613736952391233, "internet_pacote_adicional": 0.1378189783277561, "parceiros_ofertas": 0.05669431060729701, "recarga_realizar": 0.0058451677203960025, "cancelamento_linha": 0.003887966305993231, "bonus_nao_recebido": 0.5418583793619612, "recarga_nao_creditada": 0.006230994177016849, "conta_segunda_via": 0.007157648504562688, "beneficios_consulta": 0.07092194315310243, "conta_vencimento": 0.0033408168502123497, "sem_correspondencia": 0.06412248364187881}, "confidence": 0.5418583793619612, "input_tokens": 50, "latency_ms": 29.650287999999136} +{"id": "g0172-bonus_nao_recebido-emocional-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.016811916213205172, "recarga_nao_creditada": 0.012545301286845903, "bonus_nao_recebido": 0.9300759218149837, "sem_correspondencia": 0.040566860684965254}, "confidence": 0.9300759218149837, "input_tokens": 43, "latency_ms": 15.904892000008886} +{"id": "g0172-bonus_nao_recebido-emocional-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.04128042687552867, "beneficios_consulta": 0.061573186205791906, "roaming_cobranca": 0.0006531135420591079, "parceiros_ofertas": 0.014602683764200364, "bonus_nao_recebido": 0.821365789407244, "conta_segunda_via": 0.0017104110775239094, "recarga_nao_creditada": 0.0011966848043788517, "fidelidade_pontos": 0.004548876167774448, "internet_pacote_adicional": 0.012910627075913146, "fidelidade_resgate": 0.0033661432743224513, "desconto_retencao": 0.0028210939448408264, "sem_correspondencia": 0.033970963860422324}, "confidence": 0.821365789407244, "input_tokens": 47, "latency_ms": 23.066409999984216} +{"id": "g0172-bonus_nao_recebido-emocional-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.8918175485531358, "recarga_nao_creditada": 0.004011047443112628, "internet_pacote_adicional": 0.025300647462563115, "sem_correspondencia": 0.07887075654118854}, "confidence": 0.8918175485531358, "input_tokens": 46, "latency_ms": 16.193788999999015} +{"id": "g0172-bonus_nao_recebido-emocional-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 70, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"negociacao_divida": 0.009561374755688667, "parceiros_ofertas": 0.057678963821151515, "desconto_retencao": 0.011386990514039672, "troca_numero": 0.0006027094769445555, "plano_nova_linha": 0.004756491617426243, "reclamacao_atendimento": 0.06165022385059209, "atendimento_humano": 0.034588422525591384, "bonus_nao_recebido": 0.5957641584223481, "fidelidade_resgate": 0.010403508290172588, "beneficios_consulta": 0.0852647719285894, "fidelidade_pontos": 0.017562631466534712, "recarga_nao_creditada": 0.009935725451401303, "seguranca_perda_roubo": 0.009719069087531333, "plano_troca": 0.0032144335470673585, "internet_pacote_adicional": 0.04466276602859502, "sem_correspondencia": 0.04324775921632606}, "confidence": 0.5957641584223481, "input_tokens": 47, "latency_ms": 29.73320699999249} +{"id": "g0172-bonus_nao_recebido-emocional-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.02781269823667548, "bonus_nao_recebido": 0.5176263086926777, "recarga_nao_creditada": 0.35410399827826017, "sem_correspondencia": 0.10045699479238665}, "confidence": 0.5176263086926777, "input_tokens": 51, "latency_ms": 16.456573999988677} +{"id": "g0172-bonus_nao_recebido-emocional-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_cancelamento": 0.004041310657823796, "vas_consulta": 0.06725913715684283, "conta_pagamento_confirmacao": 0.009490986960684688, "roaming_cobranca": 0.0013895709722046366, "plano_troca": 0.003054548249978073, "fidelidade_pontos": 0.012898044552954081, "negociacao_divida": 0.0019568050132723934, "recarga_nao_creditada": 0.002745785692946922, "roaming_pacote": 0.0008624772277042223, "conta_vencimento": 0.002205837891658545, "fidelidade_resgate": 0.003782910536384027, "internet_pacote_adicional": 0.3887908706967477, "beneficios_consulta": 0.052144020400125904, "desconto_retencao": 0.003225190770930743, "bonus_nao_recebido": 0.40051352554951664, "sem_correspondencia": 0.04563897767022476}, "confidence": 0.40051352554951664, "input_tokens": 48, "latency_ms": 29.435992999992777} +{"id": "g0173-bonus_nao_recebido-longo_contexto-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 108, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 271, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.033997719637956156, "internet_pacote_adicional": 0.15751451899357033, "bonus_nao_recebido": 0.6717725671436572, "sem_correspondencia": 0.13671519422481632}, "confidence": 0.6717725671436572, "input_tokens": 108, "latency_ms": 16.390233999999282} +{"id": "g0173-bonus_nao_recebido-longo_contexto-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 226, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.8917856824801315, "internet_pacote_adicional": 0.02188554182938853, "beneficios_consulta": 0.03528858589463767, "desconto_retencao": 0.012256733046663642, "fidelidade_pontos": 0.003525191925671239, "fidelidade_resgate": 0.004833236666428471, "recarga_nao_creditada": 0.01609059719241806, "sem_correspondencia": 0.014334430964660895}, "confidence": 0.8917856824801315, "input_tokens": 93, "latency_ms": 20.260750999995025} +{"id": "g0173-bonus_nao_recebido-longo_contexto-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 227, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.01870994140902938, "roaming_duvida": 0.004256821875455958, "plano_consulta": 0.08173070284717529, "fidelidade_resgate": 0.00481902914437637, "internet_pacote_adicional": 0.047997851342110896, "desconto_retencao": 0.004189770845656244, "beneficios_consulta": 0.05641056580992242, "negociacao_divida": 0.00331606995743776, "bonus_nao_recebido": 0.7359601944116368, "internet_problema_conexao": 0.0030943425567994368, "recarga_nao_creditada": 0.0032473274131284762, "sem_correspondencia": 0.036267382387270876}, "confidence": 0.7359601944116368, "input_tokens": 95, "latency_ms": 26.93873199999075} +{"id": "g0173-bonus_nao_recebido-longo_contexto-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 259, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 0.010609454710067662, "roaming_duvida": 0.004952418758398367, "internet_pacote_adicional": 0.03266102233659283, "recarga_nao_creditada": 0.06536819356637295, "fidelidade_resgate": 0.01596423878755529, "bonus_nao_recebido": 0.6827973275098842, "fidelidade_pontos": 0.020600375298106616, "marketplace_compra": 0.014455623906923938, "conta_explicacao": 0.026904208681782043, "desconto_retencao": 0.008850145503938889, "beneficios_consulta": 0.0678813710942523, "sem_correspondencia": 0.04895561984612495}, "confidence": 0.6827973275098842, "input_tokens": 110, "latency_ms": 27.545626999994965} +{"id": "g0173-bonus_nao_recebido-longo_contexto-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.005692011194998483, "fidelidade_pontos": 0.001122095735369853, "fidelidade_resgate": 0.0005613135856562464, "recarga_nao_creditada": 0.00023117603203211693, "internet_pacote_adicional": 0.004448292764384404, "bonus_nao_recebido": 0.9855847926926297, "desconto_retencao": 0.0002662571197775268, "sem_correspondencia": 0.002094060875151658}, "confidence": 0.9855847926926297, "input_tokens": 88, "latency_ms": 21.041069999995443} +{"id": "g0173-bonus_nao_recebido-longo_contexto-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9773719105788244, "internet_pacote_adicional": 0.005929329412261966, "recarga_nao_creditada": 0.004570799970784785, "sem_correspondencia": 0.01212796003812879}, "confidence": 0.9773719105788244, "input_tokens": 86, "latency_ms": 16.205608999996457} +{"id": "g0173-bonus_nao_recebido-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 203, "length_bucket": "longo"}, "pred": "recarga_nao_creditada", "probabilities": {"fidelidade_resgate": 0.04368466817034021, "reclamacao_atendimento": 0.07070963118538245, "plano_nova_linha": 0.025535519460368805, "internet_pacote_adicional": 0.1119808293004245, "desconto_retencao": 0.04923538368435443, "fidelidade_pontos": 0.055387293936845154, "recarga_nao_creditada": 0.21462556051131287, "recarga_saldo": 0.030897634721412742, "beneficios_consulta": 0.14045725840201237, "internet_problema_conexao": 0.08153572603514565, "parceiros_ofertas": 0.05797294689241959, "sem_correspondencia": 0.11797754769998123}, "confidence": 0.21462556051131287, "input_tokens": 92, "latency_ms": 24.953586999998834} +{"id": "g0173-bonus_nao_recebido-longo_contexto-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.3803156699310765, "recarga_nao_creditada": 0.016814329105935895, "bonus_nao_recebido": 0.43283579720934773, "sem_correspondencia": 0.17003420375363984}, "confidence": 0.43283579720934773, "input_tokens": 87, "latency_ms": 15.87651899998832} +{"id": "g0173-bonus_nao_recebido-longo_contexto-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 268, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.0754405713444251, "desconto_retencao": 0.009267264123452247, "fidelidade_pontos": 0.01308003451462864, "bonus_nao_recebido": 0.7888371414500608, "fidelidade_resgate": 0.009905206122572398, "internet_pacote_adicional": 0.016966711871978273, "recarga_nao_creditada": 0.044555135444734446, "sem_correspondencia": 0.0419479351281481}, "confidence": 0.7888371414500608, "input_tokens": 110, "latency_ms": 20.59150099998419} +{"id": "g0173-bonus_nao_recebido-longo_contexto-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 186, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"marketplace_pedido": 0.013775393150318638, "fidelidade_pontos": 0.016151202588759787, "bonus_nao_recebido": 0.8022700422086688, "conta_vencimento": 0.0016970430466927574, "plano_nova_linha": 0.0020079104845565844, "internet_pacote_adicional": 0.016222405923760404, "fidelidade_resgate": 0.00529985261202323, "vas_consulta": 0.014872431521329766, "beneficios_consulta": 0.03870309828490505, "suporte_configuracao": 0.0029621708206956903, "recarga_nao_creditada": 0.024457506451084816, "cadastro_atualizacao": 0.006551147801288759, "internet_consumo": 0.01641801160103274, "desconto_retencao": 0.01367886529226708, "conta_pagamento_confirmacao": 0.0062102967828523755, "sem_correspondencia": 0.018722621429763515}, "confidence": 0.8022700422086688, "input_tokens": 89, "latency_ms": 33.46950200000265} +{"id": "g0173-bonus_nao_recebido-longo_contexto-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.009891901370046292, "fidelidade_resgate": 0.00088235708616228, "internet_pacote_adicional": 0.01666737196084437, "cancelamento_linha": 7.660528512482661e-05, "negociacao_religacao": 0.000201933744935395, "bonus_nao_recebido": 0.9619578322253874, "conta_segunda_via": 0.000655293187189358, "desconto_retencao": 0.0005870126309334915, "troca_numero": 4.081370291631459e-05, "recarga_realizar": 0.000158534548617245, "suporte_chip_esim": 6.296951454118065e-05, "fidelidade_pontos": 0.0012688086398003724, "recarga_nao_creditada": 0.00027200484163760684, "conta_explicacao": 0.0014798883655095586, "conta_pagamento_confirmacao": 0.001621329724828638, "sem_correspondencia": 0.004175343171525594}, "confidence": 0.9619578322253874, "input_tokens": 90, "latency_ms": 34.03963699997803} +{"id": "g0173-bonus_nao_recebido-longo_contexto-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 99, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 246, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.030756634244340858, "bonus_nao_recebido": 0.819820715819274, "internet_pacote_adicional": 0.022965031129653157, "sem_correspondencia": 0.126457618806732}, "confidence": 0.819820715819274, "input_tokens": 99, "latency_ms": 16.04265899999291} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.7320255641064137, "fidelidade_resgate": 0.009384081536716944, "beneficios_consulta": 0.11272028267326288, "fidelidade_pontos": 0.014086517728505247, "internet_pacote_adicional": 0.06523557541959979, "recarga_nao_creditada": 0.004182574681999694, "desconto_retencao": 0.00490822403870869, "sem_correspondencia": 0.05745717981479301}, "confidence": 0.7320255641064137, "input_tokens": 52, "latency_ms": 17.074979999989637} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["atendimento_humano", "beneficios_consulta", "bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 150, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_fraude": 0.03802593283258629, "parceiros_ofertas": 0.35569162831859186, "reclamacao_atendimento": 0.08336923705901067, "conta_segunda_via": 0.023845124101447908, "atendimento_humano": 0.2793217495336477, "troca_numero": 0.0029990578815691964, "desconto_retencao": 0.0180961725079949, "sem_correspondencia": 0.1986510977651515}, "confidence": 0.35569162831859186, "input_tokens": 66, "latency_ms": 17.194886999988057} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.4593244325457096, "negociacao_religacao": 0.0069806452029474815, "internet_pacote_adicional": 0.07698786477384145, "conta_debito_automatico_digital": 0.0051493292274461516, "internet_problema_conexao": 0.02225843321427909, "desconto_retencao": 0.0124749665898145, "fidelidade_pontos": 0.09288610036766722, "fidelidade_resgate": 0.00732018959081339, "vas_cancelamento": 0.004589874893418685, "beneficios_consulta": 0.09385270146886575, "recarga_nao_creditada": 0.1412365923707523, "sem_correspondencia": 0.07693886975444436}, "confidence": 0.4593244325457096, "input_tokens": 50, "latency_ms": 23.699007999994137} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 120, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.10041706222704047, "fidelidade_pontos": 0.013298399747074191, "bonus_nao_recebido": 0.8281698211280434, "fidelidade_resgate": 0.005513607445078865, "desconto_retencao": 0.004273208623341237, "internet_pacote_adicional": 0.007573232119796534, "recarga_nao_creditada": 0.0018147354820359917, "sem_correspondencia": 0.03893993322758933}, "confidence": 0.8281698211280434, "input_tokens": 60, "latency_ms": 17.46206900000402} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.01077704780728957, "bonus_nao_recebido": 0.5863838091255564, "internet_pacote_adicional": 0.11626129826858346, "sem_correspondencia": 0.2865778447985705}, "confidence": 0.5863838091255564, "input_tokens": 44, "latency_ms": 15.778189000002385} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.7235722829555795, "desconto_retencao": 0.00601773636852257, "fidelidade_pontos": 0.008275370692277132, "fidelidade_resgate": 0.005281191094206187, "internet_pacote_adicional": 0.04199359759575958, "beneficios_consulta": 0.18474622773738586, "recarga_nao_creditada": 0.0012046007391899043, "sem_correspondencia": 0.028908992817079256}, "confidence": 0.7235722829555795, "input_tokens": 55, "latency_ms": 16.894741000015756} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_contratacao": 0.009238633497118029, "conta_segunda_via": 0.003200295440113018, "desconto_retencao": 0.007387449169440308, "fidelidade_pontos": 0.02519829990124928, "internet_pacote_adicional": 0.11189029571584737, "suporte_sem_sinal": 0.02893243783285436, "internet_consumo": 0.024092449318455413, "internet_problema_conexao": 0.012353468913567263, "roaming_duvida": 0.0022574419105280915, "recarga_nao_creditada": 0.10746628988763245, "beneficios_consulta": 0.07753411823073293, "bonus_nao_recebido": 0.5248647428733098, "fidelidade_resgate": 0.011816806377267395, "portabilidade": 0.004200936372362536, "plano_nova_linha": 0.004628607622734271, "sem_correspondencia": 0.044937726936787464}, "confidence": 0.5248647428733098, "input_tokens": 42, "latency_ms": 30.37002099998176} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano", "bonus_nao_recebido", "conta_contestacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"atendimento_humano": 0.39156779063392, "conta_contestacao": 0.3991717040662214, "reclamacao_atendimento": 0.10452816479611152, "sem_correspondencia": 0.10473234050374716}, "confidence": 0.3991717040662214, "input_tokens": 71, "latency_ms": 16.37831800002232} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_resgate": 0.009220240327454002, "negociacao_divida": 0.007808533234444202, "vas_contratacao": 0.008627952717538186, "desconto_retencao": 0.010074735280173075, "vas_consulta": 0.10982174801890678, "fidelidade_pontos": 0.023147334497238083, "recarga_nao_creditada": 0.004395956025641494, "portabilidade": 0.0041043985185479775, "bonus_nao_recebido": 0.428640977028147, "conta_contestacao": 0.020289694207752864, "plano_consulta": 0.12594078057481842, "roaming_pacote": 0.0019156174322574589, "beneficios_consulta": 0.06289282974600469, "conta_pagamento_confirmacao": 0.009648755799456217, "internet_pacote_adicional": 0.09921542966351156, "sem_correspondencia": 0.07425501692810796}, "confidence": 0.428640977028147, "input_tokens": 39, "latency_ms": 29.849806000015633} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.011771962298209163, "internet_pacote_adicional": 0.05453248007128596, "fidelidade_resgate": 0.0099087472871483, "recarga_nao_creditada": 0.012125380568417166, "bonus_nao_recebido": 0.7306109244954984, "fidelidade_pontos": 0.013299932866733673, "beneficios_consulta": 0.12507667415332627, "sem_correspondencia": 0.04267389825938112}, "confidence": 0.7306109244954984, "input_tokens": 58, "latency_ms": 17.86606499999266} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.2176150699299337, "reclamacao_atendimento": 0.06959523800183419, "roaming_duvida": 0.005373501169815634, "fidelidade_pontos": 0.016578720305281194, "bonus_nao_recebido": 0.47547278514421487, "beneficios_consulta": 0.12677469342387582, "vas_contratacao": 0.004768632256415333, "fidelidade_resgate": 0.008552133768764451, "conta_contestacao": 0.00925335918585039, "recarga_nao_creditada": 0.0037418720885280996, "desconto_retencao": 0.0024947297830937936, "sem_correspondencia": 0.059779264942392524}, "confidence": 0.47547278514421487, "input_tokens": 43, "latency_ms": 23.80959200002053} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0029308234807103872, "bonus_nao_recebido": 0.734394371509552, "conta_segunda_via": 0.0054965391755104065, "suporte_sem_sinal": 0.018168723210692406, "fidelidade_resgate": 0.00419645756483078, "desconto_retencao": 0.003007414983585477, "beneficios_consulta": 0.1094893217086792, "vas_consulta": 0.05456351116299629, "fidelidade_pontos": 0.011639569886028767, "conta_explicacao": 0.009601615369319916, "internet_pacote_adicional": 0.020614471286535263, "sem_correspondencia": 0.025897180661559105}, "confidence": 0.734394371509552, "input_tokens": 51, "latency_ms": 23.936181000010492} +{"id": "g0176-marketplace_compra-informal_abreviado-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"seguranca_fraude": 0.04591936476495648, "marketplace_compra": 0.33072228902858086, "fidelidade_resgate": 0.02958967126704962, "marketplace_pedido": 0.09437389401364166, "parceiros_ofertas": 0.0827368166929, "fidelidade_pontos": 0.04524669651251436, "plano_nova_linha": 0.08592366114247377, "sem_correspondencia": 0.28548760657788325}, "confidence": 0.33072228902858086, "input_tokens": 36, "latency_ms": 16.865228999989768} +{"id": "g0176-marketplace_compra-informal_abreviado-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"portabilidade": 0.011543020255233249, "parceiros_ofertas": 0.2849100971456107, "vas_contratacao": 0.016182086312987527, "vas_consulta": 0.2865461553200077, "negociacao_divida": 0.011789298277927662, "fidelidade_resgate": 0.010961642108791204, "roaming_cobranca": 0.005121387798855958, "plano_nova_linha": 0.01575756338509584, "marketplace_compra": 0.11321855905819889, "marketplace_pedido": 0.04983058449891541, "suporte_configuracao": 0.05047097683458845, "sem_correspondencia": 0.14366862900378738}, "confidence": 0.2865461553200077, "input_tokens": 41, "latency_ms": 22.288945000013882} +{"id": "g0176-marketplace_compra-informal_abreviado-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.05215858403347169, "marketplace_compra": 0.32451157114852164, "marketplace_pedido": 0.1090201009608847, "conta_pagamento_confirmacao": 0.07606669874337028, "cancelamento_linha": 0.007250972189774751, "fidelidade_resgate": 0.02368738940827295, "parceiros_ofertas": 0.129430943118421, "sem_correspondencia": 0.277873740397283}, "confidence": 0.32451157114852164, "input_tokens": 38, "latency_ms": 16.5010369999834} +{"id": "g0176-marketplace_compra-informal_abreviado-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"negociacao_religacao": 0.012849322133366165, "fidelidade_resgate": 0.0161442186073977, "parceiros_ofertas": 0.08759388698779219, "plano_nova_linha": 0.02880888554342491, "recarga_realizar": 0.004865889178028291, "seguranca_fraude": 0.07056922019543081, "beneficios_consulta": 0.2091107904115142, "suporte_chip_esim": 0.029820158478633698, "internet_consumo": 0.06961213347255446, "roaming_duvida": 0.00785990465211278, "vas_contratacao": 0.010422984579806959, "internet_pacote_adicional": 0.15884735363307836, "marketplace_pedido": 0.04627176570274433, "conta_segunda_via": 0.021773981853123917, "marketplace_compra": 0.08615165568878905, "sem_correspondencia": 0.13929784888220217}, "confidence": 0.2091107904115142, "input_tokens": 42, "latency_ms": 30.09903599999575} +{"id": "g0176-marketplace_compra-informal_abreviado-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.04229937756025924, "fidelidade_resgate": 0.02731597352321515, "marketplace_compra": 0.09925398716785792, "sem_correspondencia": 0.8311306617486677}, "confidence": 0.8311306617486677, "input_tokens": 38, "latency_ms": 15.755858999995098} +{"id": "g0176-marketplace_compra-informal_abreviado-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.007639360478941492, "conta_vencimento": 0.0032361852363799516, "recarga_realizar": 0.0027847478139119146, "conta_pagamento_confirmacao": 0.016007560953364093, "marketplace_pedido": 0.03399246498396915, "seguranca_fraude": 0.021768284576388627, "parceiros_ofertas": 0.0945372192224421, "roaming_duvida": 0.006474500407450359, "marketplace_compra": 0.055726445225251414, "cancelamento_linha": 0.001362196378520009, "fidelidade_resgate": 0.010239405376325639, "plano_nova_linha": 0.00866787585924413, "plano_consulta": 0.08271261158255895, "internet_pacote_adicional": 0.4999119252913384, "suporte_sem_sinal": 0.06817012159597845, "sem_correspondencia": 0.08676909501793532}, "confidence": 0.4999119252913384, "input_tokens": 35, "latency_ms": 29.53553899999406} +{"id": "g0176-marketplace_compra-informal_abreviado-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02094948505358099, "plano_nova_linha": 0.03334470136726817, "marketplace_compra": 0.36784431817924645, "sem_correspondencia": 0.5778614953999044}, "confidence": 0.5778614953999044, "input_tokens": 39, "latency_ms": 16.1381689999871} +{"id": "g0176-marketplace_compra-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"cancelamento_linha": 0.01130453834957465, "suporte_configuracao": 0.015805853044993105, "internet_pacote_adicional": 0.3638706095444689, "parceiros_ofertas": 0.06575605071154453, "conta_contestacao": 0.03177833459462501, "desconto_retencao": 0.014187545079561893, "plano_troca": 0.010180026911254145, "vas_cancelamento": 0.007544411114449085, "suporte_chip_esim": 0.010315380673475972, "vas_consulta": 0.2604764619882002, "marketplace_compra": 0.04314622895435844, "troca_numero": 0.0020653476769509974, "beneficios_consulta": 0.03860369206040926, "recarga_realizar": 0.0044642243093630275, "recarga_saldo": 0.003683705002477146, "sem_correspondencia": 0.11681758998429359}, "confidence": 0.3638706095444689, "input_tokens": 36, "latency_ms": 28.130959999998595} +{"id": "g0176-marketplace_compra-informal_abreviado-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.11960449725684152, "plano_nova_linha": 0.06024707063848472, "fidelidade_resgate": 0.03868129820614086, "sem_correspondencia": 0.7814671338985328}, "confidence": 0.7814671338985328, "input_tokens": 34, "latency_ms": 16.16177500000049} +{"id": "g0176-marketplace_compra-informal_abreviado-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"parceiros_ofertas": 0.07782462920575882, "marketplace_compra": 0.09097652933727368, "recarga_realizar": 0.015899309417731208, "cadastro_atualizacao": 0.05159279038172429, "fidelidade_resgate": 0.020488293772469846, "reclamacao_atendimento": 0.07080954188117472, "internet_problema_conexao": 0.047271352674353076, "recarga_nao_creditada": 0.0192954184615699, "portabilidade": 0.00780918051867091, "negociacao_divida": 0.014861438793107166, "plano_troca": 0.015793675076780336, "conta_contestacao": 0.05700655035545652, "marketplace_pedido": 0.08470194038188308, "suporte_sem_sinal": 0.21864575571632108, "plano_nova_linha": 0.01655462529150283, "sem_correspondencia": 0.19046896873422253}, "confidence": 0.21864575571632108, "input_tokens": 37, "latency_ms": 29.704111999990346} +{"id": "g0176-marketplace_compra-informal_abreviado-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.05735093364504772, "recarga_realizar": 0.013315205550348408, "marketplace_pedido": 0.08246322199003855, "plano_nova_linha": 0.023731129603724168, "fidelidade_resgate": 0.03006995837692435, "internet_problema_conexao": 0.06842334135175943, "marketplace_compra": 0.1518001311249948, "sem_correspondencia": 0.5728460783571626}, "confidence": 0.5728460783571626, "input_tokens": 36, "latency_ms": 16.249474999995073} +{"id": "g0176-marketplace_compra-informal_abreviado-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.05903441344817861, "plano_nova_linha": 0.018570705198518136, "negociacao_religacao": 0.00927001464710635, "fidelidade_resgate": 0.013491149650964917, "recarga_nao_creditada": 0.01633936052019703, "vas_consulta": 0.21814180375325007, "marketplace_pedido": 0.08531148360077266, "troca_numero": 0.002763456087449972, "fidelidade_pontos": 0.030881827186277022, "marketplace_compra": 0.3155358273817076, "roaming_pacote": 0.0038006621679580973, "sem_correspondencia": 0.2268592963576195}, "confidence": 0.3155358273817076, "input_tokens": 36, "latency_ms": 21.48750199998517} +{"id": "g0177-marketplace_compra-erros_digitacao-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.14201423957837822, "marketplace_pedido": 0.10769507976658048, "parceiros_ofertas": 0.10788530052562799, "plano_troca": 0.02288586289540955, "fidelidade_resgate": 0.015232831967411044, "vas_consulta": 0.13028140885521405, "marketplace_compra": 0.21939708147964765, "sem_correspondencia": 0.254608194931731}, "confidence": 0.254608194931731, "input_tokens": 43, "latency_ms": 16.285409999994727} +{"id": "g0177-marketplace_compra-erros_digitacao-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"parceiros_ofertas": 0.05657981068975871, "marketplace_compra": 0.07298501716898786, "bonus_nao_recebido": 0.02798865228870236, "suporte_configuracao": 0.037872553577135384, "cadastro_atualizacao": 0.032886982576679116, "marketplace_pedido": 0.06709469979805313, "plano_troca": 0.02372336618087005, "roaming_cobranca": 0.00335014245193717, "suporte_sem_sinal": 0.18859473222111783, "fidelidade_resgate": 0.01836119067596627, "vas_cancelamento": 0.004385936155653301, "conta_debito_automatico_digital": 0.009656506770411633, "desconto_retencao": 0.02450452418074988, "reclamacao_atendimento": 0.1920901125686264, "plano_nova_linha": 0.055782985981236884, "sem_correspondencia": 0.184142786714114}, "confidence": 0.1920901125686264, "input_tokens": 47, "latency_ms": 31.504097999999203} +{"id": "g0177-marketplace_compra-erros_digitacao-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"recarga_realizar": 0.0978729517318091, "portabilidade": 0.010887397630633282, "marketplace_pedido": 0.15852503736893475, "marketplace_compra": 0.39564642954972806, "fidelidade_resgate": 0.014858036544188522, "cancelamento_linha": 0.003442000188152309, "conta_segunda_via": 0.03654681205709391, "plano_nova_linha": 0.01578442964351505, "internet_consumo": 0.041782871569693326, "parceiros_ofertas": 0.08881820883072787, "conta_vencimento": 0.005605172457257768, "sem_correspondencia": 0.13023065242826604}, "confidence": 0.39564642954972806, "input_tokens": 41, "latency_ms": 21.98723500001165} +{"id": "g0177-marketplace_compra-erros_digitacao-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.030163844264729588, "vas_contratacao": 0.014176759389243598, "reclamacao_atendimento": 0.05131822580060377, "suporte_sem_sinal": 0.1982903822985641, "marketplace_pedido": 0.08081021203181679, "marketplace_compra": 0.20676982929849963, "parceiros_ofertas": 0.16323056919351417, "internet_problema_conexao": 0.05276247628672923, "portabilidade": 0.010585675117419537, "plano_nova_linha": 0.008329609290255767, "troca_numero": 0.003378422561930272, "sem_correspondencia": 0.18018399446669353}, "confidence": 0.20676982929849963, "input_tokens": 43, "latency_ms": 23.27717000000007} +{"id": "g0177-marketplace_compra-erros_digitacao-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02931273493205269, "parceiros_ofertas": 0.11044460349902244, "vas_cancelamento": 0.01973170940282683, "recarga_saldo": 0.02129829825519643, "marketplace_compra": 0.278570975163693, "marketplace_pedido": 0.10458563092859335, "plano_nova_linha": 0.05046627585925817, "sem_correspondencia": 0.38558977195935706}, "confidence": 0.38558977195935706, "input_tokens": 48, "latency_ms": 17.435793000004196} +{"id": "g0177-marketplace_compra-erros_digitacao-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.039651306551390486, "marketplace_compra": 0.3212299812481543, "marketplace_pedido": 0.11824755242267897, "plano_nova_linha": 0.02511788104344284, "fidelidade_pontos": 0.0706656686563766, "fidelidade_resgate": 0.021780315059886913, "parceiros_ofertas": 0.12839671148938672, "sem_correspondencia": 0.2749105835286832}, "confidence": 0.3212299812481543, "input_tokens": 45, "latency_ms": 17.297450000000936} +{"id": "g0177-marketplace_compra-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_saldo": 0.01195230821808228, "parceiros_ofertas": 0.22259691751500726, "troca_numero": 0.03252323774429179, "fidelidade_pontos": 0.0708919180063032, "plano_nova_linha": 0.03725076532714492, "marketplace_pedido": 0.29960126214886457, "fidelidade_resgate": 0.031734243596857996, "sem_correspondencia": 0.293449347443448}, "confidence": 0.29960126214886457, "input_tokens": 50, "latency_ms": 16.883360999997876} +{"id": "g0177-marketplace_compra-erros_digitacao-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02914034817485445, "plano_nova_linha": 0.04212249999690801, "marketplace_compra": 0.4598409923982177, "sem_correspondencia": 0.4688961594300199}, "confidence": 0.4688961594300199, "input_tokens": 44, "latency_ms": 17.11936699999228} +{"id": "g0177-marketplace_compra-erros_digitacao-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.08411000574112915, "internet_problema_conexao": 0.042363531436932375, "suporte_chip_esim": 0.08114673079473772, "recarga_realizar": 0.11955060243858025, "marketplace_pedido": 0.08275118364798673, "vas_cancelamento": 0.00881204356569761, "plano_nova_linha": 0.16831002940398868, "marketplace_compra": 0.11292348929927648, "fidelidade_resgate": 0.027564397349809276, "plano_troca": 0.03248371062441541, "cancelamento_linha": 0.00836695609098054, "sem_correspondencia": 0.23161731960646578}, "confidence": 0.23161731960646578, "input_tokens": 45, "latency_ms": 22.797056000001703} +{"id": "g0177-marketplace_compra-erros_digitacao-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.19354970356627044, "fidelidade_resgate": 0.02534062549705267, "plano_nova_linha": 0.0333403304838694, "sem_correspondencia": 0.7477693404528075}, "confidence": 0.7477693404528075, "input_tokens": 43, "latency_ms": 17.33655999998973} +{"id": "g0177-marketplace_compra-erros_digitacao-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.3525830130446774, "plano_nova_linha": 0.05327124402065775, "fidelidade_resgate": 0.039445023102051995, "sem_correspondencia": 0.5547007198326128}, "confidence": 0.5547007198326128, "input_tokens": 49, "latency_ms": 16.930578000000196} +{"id": "g0177-marketplace_compra-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02756258989079393, "plano_nova_linha": 0.09607173258440292, "marketplace_pedido": 0.13895616660038507, "sem_correspondencia": 0.7374095109244181}, "confidence": 0.7374095109244181, "input_tokens": 47, "latency_ms": 16.13936799998328} +{"id": "g0181-marketplace_compra-indireto_multiplo-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 0.13726432528796945, "parceiros_ofertas": 0.061803526759077264, "fidelidade_resgate": 0.010237183352727835, "marketplace_compra": 0.07434558818209402, "cadastro_atualizacao": 0.5720108112813175, "conta_contestacao": 0.008849676638692473, "troca_numero": 0.002347527754474826, "conta_vencimento": 0.0024895532819914994, "conta_segunda_via": 0.012898267159692537, "fidelidade_pontos": 0.019056660925819733, "marketplace_pedido": 0.025404177434574546, "sem_correspondencia": 0.07329270194156833}, "confidence": 0.5720108112813175, "input_tokens": 81, "latency_ms": 23.371000000025788} +{"id": "g0181-marketplace_compra-indireto_multiplo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_pontos": 0.11479641763759806, "suporte_sem_sinal": 0.07958781387512137, "conta_vencimento": 0.003410729204648983, "marketplace_pedido": 0.11644840500218223, "plano_nova_linha": 0.015735074221953218, "roaming_duvida": 0.005627325501457959, "desconto_retencao": 0.01900536674029179, "vas_contratacao": 0.011574052723181565, "fidelidade_resgate": 0.03725447722977227, "parceiros_ofertas": 0.3351828018208683, "vas_consulta": 0.20674622687334787, "sem_correspondencia": 0.054631309169576425}, "confidence": 0.3351828018208683, "input_tokens": 56, "latency_ms": 23.31621599998357} +{"id": "g0181-marketplace_compra-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["bonus_nao_recebido"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_cancelamento": 0.032028971879568095, "reclamacao_atendimento": 0.15365488240509279, "negociacao_divida": 0.019007510711152163, "negociacao_religacao": 0.008713392208098358, "parceiros_ofertas": 0.3529416187940106, "cadastro_atualizacao": 0.029111242672837385, "conta_vencimento": 0.006639086387862878, "suporte_sem_sinal": 0.14815544516372192, "fidelidade_resgate": 0.025301729294126014, "plano_nova_linha": 0.03027443099650399, "marketplace_pedido": 0.05250450768257974, "sem_correspondencia": 0.14166718180444607}, "confidence": 0.3529416187940106, "input_tokens": 71, "latency_ms": 24.379088000017646} +{"id": "g0181-marketplace_compra-indireto_multiplo-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_resgate": 0.028022340037303157, "marketplace_compra": 0.06595926842397715, "plano_nova_linha": 0.6430049646404473, "sem_correspondencia": 0.2630134268982724}, "confidence": 0.6430049646404473, "input_tokens": 69, "latency_ms": 16.779141000000664} +{"id": "g0181-marketplace_compra-indireto_multiplo-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.00597948339517974, "conta_debito_automatico_digital": 0.06434913631769679, "fidelidade_resgate": 0.01602791971673001, "portabilidade": 0.01216989831194894, "conta_contestacao": 0.07063171910607102, "parceiros_ofertas": 0.11017570485572943, "plano_nova_linha": 0.010636433805465023, "internet_consumo": 0.09428804976729231, "marketplace_compra": 0.05576500216093144, "marketplace_pedido": 0.04024228768073445, "suporte_chip_esim": 0.0795633706886021, "roaming_duvida": 0.010942019364236574, "desconto_retencao": 0.013175968821879927, "seguranca_perda_roubo": 0.03315551531136922, "suporte_sem_sinal": 0.15664121282478907, "sem_correspondencia": 0.22625627787134395}, "confidence": 0.22625627787134395, "input_tokens": 56, "latency_ms": 32.1311259999959} +{"id": "g0181-marketplace_compra-indireto_multiplo-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 164, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.10777023441985974, "seguranca_fraude": 0.048153203409853906, "fidelidade_resgate": 0.01651211714964303, "conta_contestacao": 0.04161215288704891, "vas_cancelamento": 0.0031717212562248926, "marketplace_pedido": 0.06521556825065589, "recarga_saldo": 0.004696908551060801, "plano_nova_linha": 0.05881315067152812, "conta_vencimento": 0.004823591229939875, "marketplace_compra": 0.300978788992445, "reclamacao_atendimento": 0.0797363688604691, "sem_correspondencia": 0.2685161943212708}, "confidence": 0.300978788992445, "input_tokens": 69, "latency_ms": 24.4795300000078} +{"id": "g0181-marketplace_compra-indireto_multiplo-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.1205162239558981, "marketplace_compra": 0.04126208215992686, "internet_pacote_adicional": 0.06991786408822341, "marketplace_pedido": 0.031549386224695025, "conta_contestacao": 0.07757750786612613, "plano_consulta": 0.18345394465742992, "recarga_realizar": 0.0057426950996631995, "plano_nova_linha": 0.01262509990885011, "fidelidade_resgate": 0.015971472256297414, "beneficios_consulta": 0.11704403738101704, "parceiros_ofertas": 0.047498314887076724, "suporte_chip_esim": 0.058933476998034036, "roaming_cobranca": 0.005865114190700213, "negociacao_divida": 0.013995032555495385, "roaming_duvida": 0.009950750363770284, "sem_correspondencia": 0.1880969974067961}, "confidence": 0.1880969974067961, "input_tokens": 63, "latency_ms": 31.670195000003787} +{"id": "g0181-marketplace_compra-indireto_multiplo-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"parceiros_ofertas": 0.019567353017660306, "roaming_duvida": 0.008919645743483967, "cadastro_atualizacao": 0.012797168973179887, "internet_pacote_adicional": 0.840382548791083, "roaming_pacote": 0.0022165541751075, "marketplace_pedido": 0.012950877239887618, "marketplace_compra": 0.02321516461043901, "bonus_nao_recebido": 0.00981835057848349, "fidelidade_resgate": 0.004930149604265859, "plano_nova_linha": 0.0046181011381754514, "recarga_saldo": 0.0029934655371839855, "sem_correspondencia": 0.057590620591049954}, "confidence": 0.840382548791083, "input_tokens": 70, "latency_ms": 25.363021999993407} +{"id": "g0181-marketplace_compra-indireto_multiplo-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 0.13217210683486913, "marketplace_pedido": 0.09079404861148602, "reclamacao_atendimento": 0.0739521528429677, "fidelidade_resgate": 0.22662913651540506, "portabilidade": 0.01323715681893742, "parceiros_ofertas": 0.10885112661685992, "conta_explicacao": 0.06790414408284332, "plano_nova_linha": 0.01854422676394732, "conta_contestacao": 0.027091661291530702, "marketplace_compra": 0.04778647019108265, "internet_pacote_adicional": 0.0518848818138296, "sem_correspondencia": 0.14115288761624115}, "confidence": 0.22662913651540506, "input_tokens": 71, "latency_ms": 25.043019000008826} +{"id": "g0181-marketplace_compra-indireto_multiplo-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.06123392783334003, "roaming_cobranca": 0.0036640296052439687, "vas_consulta": 0.06451799854219468, "troca_numero": 0.001689499279103576, "parceiros_ofertas": 0.11603874208579028, "marketplace_pedido": 0.03996921413514299, "conta_segunda_via": 0.1646952812229004, "suporte_sem_sinal": 0.10444343306484295, "fidelidade_resgate": 0.009671710631992259, "recarga_saldo": 0.010704724339936036, "recarga_nao_creditada": 0.005802195639441584, "marketplace_compra": 0.05957732100560832, "atendimento_humano": 0.031161871453143322, "conta_pagamento_confirmacao": 0.11765270178930146, "plano_nova_linha": 0.027412027688620253, "sem_correspondencia": 0.1817653216833979}, "confidence": 0.1817653216833979, "input_tokens": 69, "latency_ms": 31.683028000003333} +{"id": "g0181-marketplace_compra-indireto_multiplo-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["marketplace_pedido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.16934772505789836, "marketplace_pedido": 0.1684511371334464, "parceiros_ofertas": 0.11314279038140075, "reclamacao_atendimento": 0.06679261897391063, "fidelidade_resgate": 0.023766393553603007, "internet_problema_conexao": 0.1608001511901544, "plano_nova_linha": 0.030740959943709973, "sem_correspondencia": 0.26695822376587647}, "confidence": 0.26695822376587647, "input_tokens": 75, "latency_ms": 19.028182999988985} +{"id": "g0181-marketplace_compra-indireto_multiplo-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 144, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.04408430066955986, "marketplace_compra": 0.16918474940016118, "fidelidade_resgate": 0.04938421918106732, "sem_correspondencia": 0.7373467307492116}, "confidence": 0.7373467307492116, "input_tokens": 66, "latency_ms": 16.6346620000013} +{"id": "g0184-marketplace_pedido-erros_digitacao-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.08688129435460205, "parceiros_ofertas": 0.08838193826456246, "internet_problema_conexao": 0.05845299458779165, "portabilidade": 0.021172899586026896, "marketplace_pedido": 0.2538026476530616, "fidelidade_pontos": 0.03548689843329905, "marketplace_compra": 0.0930163487786483, "sem_correspondencia": 0.362804978342008}, "confidence": 0.362804978342008, "input_tokens": 40, "latency_ms": 16.854421000005004} +{"id": "g0184-marketplace_pedido-erros_digitacao-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.06527158700038346, "vas_cancelamento": 0.02725246396652261, "portabilidade": 0.010781801441269293, "atendimento_humano": 0.12782636445542417, "suporte_sem_sinal": 0.16956845139076382, "roaming_duvida": 0.017254274555419297, "troca_numero": 0.0036005084855545914, "plano_troca": 0.006666082972653322, "conta_explicacao": 0.05686731708022652, "parceiros_ofertas": 0.10366965960668438, "conta_segunda_via": 0.06866694328096112, "seguranca_perda_roubo": 0.047364321201498, "recarga_nao_creditada": 0.009097761588934605, "vas_contratacao": 0.015083538557987447, "marketplace_pedido": 0.09318733332495112, "sem_correspondencia": 0.17784159109076622}, "confidence": 0.17784159109076622, "input_tokens": 37, "latency_ms": 29.61703200000443} +{"id": "g0184-marketplace_pedido-erros_digitacao-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.03887963595092975, "marketplace_pedido": 0.1464471044680643, "marketplace_compra": 0.2097920438313476, "sem_correspondencia": 0.6048812157496584}, "confidence": 0.6048812157496584, "input_tokens": 42, "latency_ms": 16.43296599999644} +{"id": "g0184-marketplace_pedido-erros_digitacao-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.020844965939171314, "plano_consulta": 0.10239974869492198, "suporte_sem_sinal": 0.3020272845225905, "conta_segunda_via": 0.0459549418062589, "marketplace_pedido": 0.12604169769910784, "parceiros_ofertas": 0.029092398339902032, "recarga_saldo": 0.006859441529196049, "suporte_configuracao": 0.024892946064064118, "marketplace_compra": 0.05347220061812767, "plano_nova_linha": 0.02676111190561197, "atendimento_humano": 0.04953097798922507, "sem_correspondencia": 0.21212228489182258}, "confidence": 0.3020272845225905, "input_tokens": 35, "latency_ms": 22.383148999978175} +{"id": "g0184-marketplace_pedido-erros_digitacao-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.1041475549958282, "recarga_saldo": 0.018085778029051095, "recarga_realizar": 0.03893044648960898, "bonus_nao_recebido": 0.034999497756354477, "parceiros_ofertas": 0.08093773694243635, "marketplace_pedido": 0.2708473841972259, "marketplace_compra": 0.13243843812403736, "sem_correspondencia": 0.3196131634654576}, "confidence": 0.3196131634654576, "input_tokens": 38, "latency_ms": 16.878778000005923} +{"id": "g0184-marketplace_pedido-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_contratacao": 0.02673628609773371, "conta_contestacao": 0.08211016081970056, "cancelamento_linha": 0.006500453358758428, "portabilidade": 0.011498672197312232, "suporte_chip_esim": 0.026664835028311972, "parceiros_ofertas": 0.09174158616381296, "internet_consumo": 0.08895630575857766, "beneficios_consulta": 0.17722672595419114, "suporte_sem_sinal": 0.2271891879958629, "roaming_pacote": 0.005722802252288024, "marketplace_compra": 0.0497453223162049, "sem_correspondencia": 0.20590766205724553}, "confidence": 0.2271891879958629, "input_tokens": 39, "latency_ms": 21.962053000009973} +{"id": "g0184-marketplace_pedido-erros_digitacao-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.03888559496669499, "marketplace_pedido": 0.2325800378296503, "marketplace_compra": 0.06537753723314756, "sem_correspondencia": 0.6631568299705072}, "confidence": 0.6631568299705072, "input_tokens": 34, "latency_ms": 15.843644999989692} +{"id": "g0184-marketplace_pedido-erros_digitacao-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0450959461042906, "vas_consulta": 0.10494056964480107, "suporte_configuracao": 0.019981438056786233, "beneficios_consulta": 0.06490574700054873, "suporte_chip_esim": 0.017950216095088744, "plano_consulta": 0.10488074148331819, "plano_nova_linha": 0.015550092609353661, "cancelamento_linha": 0.003399586031823678, "suporte_sem_sinal": 0.1657713482961201, "marketplace_pedido": 0.11888542630170548, "marketplace_compra": 0.03854430048592404, "desconto_retencao": 0.016776371548046603, "conta_debito_automatico_digital": 0.019234662647133742, "internet_consumo": 0.04295893334995359, "parceiros_ofertas": 0.038116205031069356, "sem_correspondencia": 0.18300841531403614}, "confidence": 0.18300841531403614, "input_tokens": 37, "latency_ms": 30.384948000005352} +{"id": "g0184-marketplace_pedido-erros_digitacao-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.041996798783588425, "marketplace_pedido": 0.10293591614163047, "marketplace_compra": 0.18717638869320766, "sem_correspondencia": 0.6678908963815734}, "confidence": 0.6678908963815734, "input_tokens": 36, "latency_ms": 15.803750000003447} +{"id": "g0184-marketplace_pedido-erros_digitacao-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0952095004423214, "plano_nova_linha": 0.02831730023357812, "desconto_retencao": 0.0967455866239609, "recarga_saldo": 0.015649840031659455, "plano_troca": 0.04510409698685877, "roaming_duvida": 0.016982443409269483, "parceiros_ofertas": 0.049146197095469794, "recarga_realizar": 0.012635923757308225, "bonus_nao_recebido": 0.034975368073531285, "negociacao_divida": 0.027931350850463926, "marketplace_compra": 0.03740603055461829, "recarga_nao_creditada": 0.016803070683737296, "marketplace_pedido": 0.12844355236905652, "conta_vencimento": 0.02216043666913536, "conta_segunda_via": 0.03674790587791178, "sem_correspondencia": 0.3357413963411194}, "confidence": 0.3357413963411194, "input_tokens": 39, "latency_ms": 29.481865000008156} +{"id": "g0184-marketplace_pedido-erros_digitacao-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.04279782599137448, "plano_troca": 0.018137251856901206, "vas_consulta": 0.22848160437225398, "marketplace_compra": 0.1322347812415951, "conta_explicacao": 0.051567922989458274, "roaming_pacote": 0.0065554864338292565, "marketplace_pedido": 0.09417187369891326, "sem_correspondencia": 0.4260532534156744}, "confidence": 0.4260532534156744, "input_tokens": 35, "latency_ms": 18.182890000019825} +{"id": "g0184-marketplace_pedido-erros_digitacao-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.08246905471853523, "marketplace_compra": 0.04032829460215235, "seguranca_perda_roubo": 0.24674839126060333, "cadastro_atualizacao": 0.03040551809229215, "conta_pagamento_confirmacao": 0.037453663127315184, "suporte_configuracao": 0.013483055124288264, "plano_consulta": 0.0904672680022279, "reclamacao_atendimento": 0.0456363825914876, "parceiros_ofertas": 0.04527785319757443, "conta_contestacao": 0.019929608608543994, "plano_troca": 0.19019186762429588, "recarga_realizar": 0.004002385363016073, "roaming_cobranca": 0.00233606857717133, "marketplace_pedido": 0.02995016467687904, "internet_consumo": 0.026785668359869185, "sem_correspondencia": 0.09453475607374807}, "confidence": 0.24674839126060333, "input_tokens": 38, "latency_ms": 29.881032999981016} +{"id": "g0186-marketplace_pedido-emocional-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"reclamacao_atendimento": 0.11381397157406169, "beneficios_consulta": 0.12998918276930552, "seguranca_perda_roubo": 0.05371144280277322, "marketplace_compra": 0.02768847469438302, "cancelamento_linha": 0.003589058920161392, "internet_consumo": 0.08973707657767964, "suporte_sem_sinal": 0.07022543563811533, "conta_explicacao": 0.03323517515042761, "recarga_realizar": 0.0037660933377509534, "parceiros_ofertas": 0.04275662269594961, "bonus_nao_recebido": 0.02175014003978035, "plano_consulta": 0.19037414443713185, "seguranca_fraude": 0.03828089854485626, "roaming_duvida": 0.0135741463379613, "marketplace_pedido": 0.03414142656163603, "sem_correspondencia": 0.13336670991802627}, "confidence": 0.19037414443713185, "input_tokens": 45, "latency_ms": 31.015416999991885} +{"id": "g0186-marketplace_pedido-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.014331349585458484, "parceiros_ofertas": 0.07447176641656529, "marketplace_compra": 0.05016747261881051, "sem_correspondencia": 0.8610294113791657}, "confidence": 0.8610294113791657, "input_tokens": 37, "latency_ms": 16.09508899997536} +{"id": "g0186-marketplace_pedido-emocional-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.07198779351997928, "conta_debito_automatico_digital": 0.007642452676244571, "marketplace_pedido": 0.07329502770020652, "parceiros_ofertas": 0.036747135564192526, "portabilidade": 0.009512919089877224, "roaming_pacote": 0.006022065002676705, "plano_consulta": 0.08870596521260185, "bonus_nao_recebido": 0.05336237375961965, "marketplace_compra": 0.22674428137712443, "internet_problema_conexao": 0.06362114905958202, "suporte_chip_esim": 0.014743304017403201, "conta_explicacao": 0.031878773419920105, "plano_troca": 0.010614593612166063, "beneficios_consulta": 0.11286109791007916, "roaming_duvida": 0.020624187035711363, "sem_correspondencia": 0.17163688104261535}, "confidence": 0.22674428137712443, "input_tokens": 45, "latency_ms": 30.974737999997615} +{"id": "g0186-marketplace_pedido-emocional-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.1737627387046814, "marketplace_pedido": 0.11944986134767532, "parceiros_ofertas": 0.0643640086054802, "sem_correspondencia": 0.6424233913421631}, "confidence": 0.6424233913421631, "input_tokens": 42, "latency_ms": 16.263662999989492} +{"id": "g0186-marketplace_pedido-emocional-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.08789216857987893, "recarga_realizar": 0.01860363064115689, "fidelidade_resgate": 0.07190251457545928, "parceiros_ofertas": 0.13794861939472883, "marketplace_pedido": 0.2622625270823021, "marketplace_compra": 0.11078593299963971, "cancelamento_linha": 0.026297182236569856, "sem_correspondencia": 0.2843074244902644}, "confidence": 0.2843074244902644, "input_tokens": 44, "latency_ms": 16.343441000003622} +{"id": "g0186-marketplace_pedido-emocional-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.20798391258704596, "marketplace_compra": 0.06639478405114102, "parceiros_ofertas": 0.04147233099842318, "sem_correspondencia": 0.6841489723633898}, "confidence": 0.6841489723633898, "input_tokens": 44, "latency_ms": 15.705667999981188} +{"id": "g0186-marketplace_pedido-emocional-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.019903205993179057, "marketplace_pedido": 0.07109192248784309, "parceiros_ofertas": 0.10402868286987603, "internet_pacote_adicional": 0.3784321969694858, "desconto_retencao": 0.049046190214473526, "seguranca_fraude": 0.0671093411579557, "roaming_duvida": 0.013626036684703363, "plano_nova_linha": 0.011485544413083072, "conta_vencimento": 0.01124454792512716, "recarga_realizar": 0.005909403515778319, "marketplace_compra": 0.05436902672993061, "sem_correspondencia": 0.21375390103856426}, "confidence": 0.3784321969694858, "input_tokens": 42, "latency_ms": 22.067109999994727} +{"id": "g0186-marketplace_pedido-emocional-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.06369512059547516, "suporte_sem_sinal": 0.23638973881044484, "seguranca_fraude": 0.18154975926277137, "roaming_duvida": 0.02743523738590651, "roaming_pacote": 0.009237532755578787, "marketplace_pedido": 0.1144519587590315, "marketplace_compra": 0.05982125482905737, "conta_vencimento": 0.01709732660028264, "recarga_realizar": 0.014149392845293474, "parceiros_ofertas": 0.05869602725190469, "recarga_saldo": 0.008685231501112424, "sem_correspondencia": 0.20879141940314125}, "confidence": 0.23638973881044484, "input_tokens": 40, "latency_ms": 22.3288579999803} +{"id": "g0186-marketplace_pedido-emocional-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.013436377635690956, "parceiros_ofertas": 0.07829863377547597, "seguranca_fraude": 0.05327764762087231, "marketplace_pedido": 0.15722308650274305, "marketplace_compra": 0.1925264994665247, "recarga_realizar": 0.00590598428397014, "troca_numero": 0.022473643889627228, "sem_correspondencia": 0.47685812682509565}, "confidence": 0.47685812682509565, "input_tokens": 44, "latency_ms": 16.1069389999966} +{"id": "g0186-marketplace_pedido-emocional-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.13717455855366828, "parceiros_ofertas": 0.06415308123484817, "marketplace_compra": 0.0763574225524644, "sem_correspondencia": 0.7223149376590191}, "confidence": 0.7223149376590191, "input_tokens": 45, "latency_ms": 15.883239999993748} +{"id": "g0186-marketplace_pedido-emocional-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.05961789763182804, "marketplace_pedido": 0.3440701182806159, "marketplace_compra": 0.08645717344475747, "sem_correspondencia": 0.5098548106427986}, "confidence": 0.5098548106427986, "input_tokens": 41, "latency_ms": 15.839356999975962} +{"id": "g0186-marketplace_pedido-emocional-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.18441180438296226, "conta_debito_automatico_digital": 0.027912008831545498, "plano_consulta": 0.06057261156394342, "reclamacao_atendimento": 0.05688407506888178, "parceiros_ofertas": 0.18319296393262496, "marketplace_pedido": 0.19187637698949706, "portabilidade": 0.018073325539094895, "sem_correspondencia": 0.27707683369145014}, "confidence": 0.27707683369145014, "input_tokens": 48, "latency_ms": 16.723702999996704} +{"id": "g0187-marketplace_pedido-longo_contexto-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 227, "length_bucket": "longo"}, "pred": "vas_consulta", "probabilities": {"conta_explicacao": 0.03610983079740493, "reclamacao_atendimento": 0.0666541077508384, "suporte_sem_sinal": 0.1841611693446958, "vas_consulta": 0.28077852425262984, "troca_numero": 0.0023311502050531773, "vas_cancelamento": 0.00404046238729235, "parceiros_ofertas": 0.01870370077426307, "portabilidade": 0.006822926384896363, "internet_consumo": 0.01519274043411341, "negociacao_divida": 0.00534134678409855, "marketplace_pedido": 0.1226255061009961, "marketplace_compra": 0.12036562582086334, "fidelidade_pontos": 0.008168886328169896, "conta_debito_automatico_digital": 0.005953227571712698, "suporte_chip_esim": 0.007494136610829671, "sem_correspondencia": 0.11525665845214243}, "confidence": 0.28077852425262984, "input_tokens": 85, "latency_ms": 33.148270000026514} +{"id": "g0187-marketplace_pedido-longo_contexto-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 216, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.24362430157977566, "parceiros_ofertas": 0.11087786488889056, "marketplace_pedido": 0.1884911670423386, "sem_correspondencia": 0.45700666648899513}, "confidence": 0.45700666648899513, "input_tokens": 89, "latency_ms": 16.48923299998728} +{"id": "g0187-marketplace_pedido-longo_contexto-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.20894845775276719, "parceiros_ofertas": 0.05423107229315673, "marketplace_compra": 0.1722337856678795, "sem_correspondencia": 0.5645866842861965}, "confidence": 0.5645866842861965, "input_tokens": 74, "latency_ms": 15.94606499998008} +{"id": "g0187-marketplace_pedido-longo_contexto-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"parceiros_ofertas": 0.06604811475372187, "reclamacao_atendimento": 0.16168992040652871, "internet_problema_conexao": 0.04806116542151758, "conta_explicacao": 0.044704094029544734, "cancelamento_linha": 0.13070885690999565, "marketplace_compra": 0.042398463460820206, "beneficios_consulta": 0.10722145318364963, "fidelidade_pontos": 0.036857120280819534, "suporte_sem_sinal": 0.1391844882907217, "marketplace_pedido": 0.07721859875449615, "recarga_nao_creditada": 0.00517809012705732, "sem_correspondencia": 0.14072963438112698}, "confidence": 0.16168992040652871, "input_tokens": 74, "latency_ms": 24.089849000006325} +{"id": "g0187-marketplace_pedido-longo_contexto-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_explicacao": 0.037257557711238565, "internet_consumo": 0.03453180364350378, "recarga_saldo": 0.004033164320287955, "marketplace_pedido": 0.04355266905230606, "internet_problema_conexao": 0.0509178440073931, "beneficios_consulta": 0.02747530625778365, "vas_consulta": 0.13475841948967077, "marketplace_compra": 0.07311325881164774, "parceiros_ofertas": 0.027996204312703412, "internet_pacote_adicional": 0.10577779785378211, "seguranca_fraude": 0.2906765485236953, "sem_correspondencia": 0.1699094260159876}, "confidence": 0.2906765485236953, "input_tokens": 76, "latency_ms": 24.324629999995295} +{"id": "g0187-marketplace_pedido-longo_contexto-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"seguranca_fraude": 0.037189118416929845, "internet_pacote_adicional": 0.2808181930394123, "seguranca_perda_roubo": 0.041567634626606065, "marketplace_pedido": 0.07444500148632446, "vas_consulta": 0.31193187709365927, "marketplace_compra": 0.05241573581214354, "parceiros_ofertas": 0.022112894715760088, "conta_pagamento_confirmacao": 0.015924189176710506, "bonus_nao_recebido": 0.009437223859030565, "conta_contestacao": 0.022583197712918193, "recarga_saldo": 0.0028917400517595045, "sem_correspondencia": 0.12868319400874564}, "confidence": 0.31193187709365927, "input_tokens": 71, "latency_ms": 24.132369000000153} +{"id": "g0187-marketplace_pedido-longo_contexto-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 162, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.13159069320864458, "marketplace_compra": 0.0862333023083709, "parceiros_ofertas": 0.04363601622256624, "sem_correspondencia": 0.7385399882604182}, "confidence": 0.7385399882604182, "input_tokens": 72, "latency_ms": 16.00434499999892} +{"id": "g0187-marketplace_pedido-longo_contexto-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.1481880192388587, "marketplace_pedido": 0.06450331715854565, "parceiros_ofertas": 0.05574315578702257, "sem_correspondencia": 0.7315655078155731}, "confidence": 0.7315655078155731, "input_tokens": 68, "latency_ms": 15.82466199999999} +{"id": "g0187-marketplace_pedido-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_nova_linha": 0.04424242189464476, "parceiros_ofertas": 0.14165058369246214, "vas_consulta": 0.3855673273996436, "fidelidade_resgate": 0.01468014120710652, "vas_contratacao": 0.01861895945666229, "marketplace_compra": 0.04088413610652672, "roaming_cobranca": 0.005940797120917662, "cadastro_atualizacao": 0.07580915644322354, "reclamacao_atendimento": 0.07026713906568817, "negociacao_divida": 0.009035732365695163, "portabilidade": 0.013001645582220282, "sem_correspondencia": 0.18030195966520915}, "confidence": 0.3855673273996436, "input_tokens": 73, "latency_ms": 23.55472300001793} +{"id": "g0187-marketplace_pedido-longo_contexto-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 165, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"seguranca_fraude": 0.034931955427868325, "vas_cancelamento": 0.011610253258469648, "roaming_duvida": 0.010565794506012423, "conta_segunda_via": 0.04140022939221011, "desconto_retencao": 0.01996203407489648, "suporte_configuracao": 0.024742084637891244, "conta_contestacao": 0.062153639956154076, "recarga_saldo": 0.009574699607944845, "parceiros_ofertas": 0.020217521944615027, "roaming_cobranca": 0.00810059658850194, "negociacao_divida": 0.013417483857245454, "vas_consulta": 0.3611995725825254, "marketplace_compra": 0.06837166380915158, "internet_pacote_adicional": 0.14233358787622105, "marketplace_pedido": 0.07772501876568498, "sem_correspondencia": 0.09369386371460743}, "confidence": 0.3611995725825254, "input_tokens": 69, "latency_ms": 31.9643150000104} +{"id": "g0187-marketplace_pedido-longo_contexto-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 152, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.12757942460714056, "parceiros_ofertas": 0.04901638773132526, "marketplace_pedido": 0.19191369986276924, "sem_correspondencia": 0.6314904877987649}, "confidence": 0.6314904877987649, "input_tokens": 66, "latency_ms": 16.873645999993414} +{"id": "g0187-marketplace_pedido-longo_contexto-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 200, "length_bucket": "longo"}, "pred": "vas_consulta", "probabilities": {"reclamacao_atendimento": 0.060779947083414665, "atendimento_humano": 0.10518790014930704, "desconto_retencao": 0.018498972572810385, "cadastro_atualizacao": 0.04105861558314723, "cancelamento_linha": 0.024054652189578363, "internet_consumo": 0.020407658445742657, "parceiros_ofertas": 0.15297751503950865, "marketplace_pedido": 0.10050838453249904, "marketplace_compra": 0.13060078563214142, "conta_debito_automatico_digital": 0.004382033978687451, "portabilidade": 0.006057569781313803, "negociacao_religacao": 0.00822715773826922, "seguranca_perda_roubo": 0.025446351625791737, "vas_consulta": 0.20765747106708854, "roaming_pacote": 0.0022417307594647332, "sem_correspondencia": 0.09191325382123505}, "confidence": 0.20765747106708854, "input_tokens": 82, "latency_ms": 31.36537599999656} +{"id": "g0189-parceiros_ofertas-curto_neutro-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.697199030378856, "beneficios_consulta": 0.0990896574433507, "vas_contratacao": 0.010742188181211516, "sem_correspondencia": 0.19296912399658178}, "confidence": 0.697199030378856, "input_tokens": 30, "latency_ms": 15.69967600002542} +{"id": "g0189-parceiros_ofertas-curto_neutro-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 0.0031121693948464252, "marketplace_pedido": 0.01318264450593385, "cadastro_atualizacao": 0.010485658242060502, "beneficios_consulta": 0.010794268735666452, "marketplace_compra": 0.02554899596510491, "vas_contratacao": 0.0029725385319384007, "recarga_realizar": 0.0006676681108678405, "conta_explicacao": 0.004248578959765681, "vas_consulta": 0.05298249332526259, "parceiros_ofertas": 0.8319567895129292, "plano_nova_linha": 0.0022836455217518713, "sem_correspondencia": 0.04176454919387226}, "confidence": 0.8319567895129292, "input_tokens": 31, "latency_ms": 21.517676000001984} +{"id": "g0189-parceiros_ofertas-curto_neutro-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"conta_debito_automatico_digital": 0.01923229620135237, "marketplace_pedido": 0.04579675375671542, "fidelidade_resgate": 0.007644249423544308, "vas_contratacao": 0.006355202538268366, "vas_cancelamento": 0.002586922941733182, "bonus_nao_recebido": 0.009528104586338966, "reclamacao_atendimento": 0.025682284563999045, "marketplace_compra": 0.042445087593125555, "beneficios_consulta": 0.1656050299424771, "cadastro_atualizacao": 0.017144533540852623, "desconto_retencao": 0.008754745466178864, "conta_vencimento": 0.0032419270233721036, "parceiros_ofertas": 0.5371363967894061, "plano_troca": 0.005394966085664773, "conta_segunda_via": 0.006296043994705972, "sem_correspondencia": 0.0971554555522653}, "confidence": 0.5371363967894061, "input_tokens": 32, "latency_ms": 30.00028700000712} +{"id": "g0189-parceiros_ofertas-curto_neutro-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_pacote": 0.003210145915841556, "cadastro_atualizacao": 0.031725417187347574, "internet_consumo": 0.028575905957834817, "vas_contratacao": 0.007317516340569964, "marketplace_compra": 0.038386262184656565, "marketplace_pedido": 0.0254232636218889, "beneficios_consulta": 0.06256516152513122, "conta_explicacao": 0.018218859665370096, "parceiros_ofertas": 0.6197879190319774, "plano_nova_linha": 0.008985955088214917, "atendimento_humano": 0.018528019638403857, "sem_correspondencia": 0.13727557384276312}, "confidence": 0.6197879190319774, "input_tokens": 30, "latency_ms": 21.66600399999652} +{"id": "g0189-parceiros_ofertas-curto_neutro-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.020799267804630834, "parceiros_ofertas": 0.7107711950975896, "beneficios_consulta": 0.0756497449168964, "sem_correspondencia": 0.19277979218088323}, "confidence": 0.7107711950975896, "input_tokens": 32, "latency_ms": 15.159041999993406} +{"id": "g0189-parceiros_ofertas-curto_neutro-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.00887039594212957, "beneficios_consulta": 0.007829481942528143, "vas_contratacao": 0.0019641677428137794, "parceiros_ofertas": 0.9406379186772805, "conta_segunda_via": 0.0028161874228542438, "marketplace_compra": 0.010080970822091704, "negociacao_divida": 0.0016110236429651506, "sem_correspondencia": 0.026189853807336908}, "confidence": 0.9406379186772805, "input_tokens": 32, "latency_ms": 15.984108999987257} +{"id": "g0189-parceiros_ofertas-curto_neutro-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"cancelamento_linha": 0.006227293864209648, "seguranca_perda_roubo": 0.03556651181623946, "marketplace_pedido": 0.04756464345839322, "marketplace_compra": 0.14351865375215894, "desconto_retencao": 0.030840588144741898, "cadastro_atualizacao": 0.0288154626351623, "reclamacao_atendimento": 0.03524807028231636, "beneficios_consulta": 0.4560450228406834, "vas_contratacao": 0.01029585189086854, "suporte_chip_esim": 0.015368725811076463, "negociacao_religacao": 0.006864839568055038, "sem_correspondencia": 0.18364433593609475}, "confidence": 0.4560450228406834, "input_tokens": 33, "latency_ms": 22.899998000013966} +{"id": "g0189-parceiros_ofertas-curto_neutro-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.3771034608586076, "beneficios_consulta": 0.15440174247018654, "vas_contratacao": 0.019638075546708305, "sem_correspondencia": 0.4488567211244976}, "confidence": 0.4488567211244976, "input_tokens": 32, "latency_ms": 15.267347000019527} +{"id": "g0189-parceiros_ofertas-curto_neutro-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 29, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.6291442753699751, "beneficios_consulta": 0.061434245220203, "vas_contratacao": 0.012822616403668441, "sem_correspondencia": 0.2965988630061535}, "confidence": 0.6291442753699751, "input_tokens": 29, "latency_ms": 15.532759999985046} +{"id": "g0189-parceiros_ofertas-curto_neutro-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.005206750274868746, "parceiros_ofertas": 0.9402634319235454, "beneficios_consulta": 0.008718193718391037, "roaming_duvida": 0.0011657779304231391, "vas_contratacao": 0.0009626491595474593, "cadastro_atualizacao": 0.005361509531266839, "marketplace_compra": 0.00875061305453001, "sem_correspondencia": 0.02957107440742735}, "confidence": 0.9402634319235454, "input_tokens": 30, "latency_ms": 15.932405000000927} +{"id": "g0189-parceiros_ofertas-curto_neutro-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.41205516271800646, "fidelidade_pontos": 0.04658057555286448, "beneficios_consulta": 0.2976277241909064, "troca_numero": 0.002005016742820031, "roaming_duvida": 0.006215109943648269, "atendimento_humano": 0.03585815154174576, "marketplace_pedido": 0.026735771255846016, "seguranca_perda_roubo": 0.017101282802544693, "plano_nova_linha": 0.010747535259768685, "vas_contratacao": 0.008881334464335727, "marketplace_compra": 0.027295358244453505, "sem_correspondencia": 0.10889697728305997}, "confidence": 0.41205516271800646, "input_tokens": 31, "latency_ms": 20.89244200001872} +{"id": "g0189-parceiros_ofertas-curto_neutro-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.547187854588258, "beneficios_consulta": 0.10037360898454471, "vas_contratacao": 0.01474470245196107, "sem_correspondencia": 0.3376938339752362}, "confidence": 0.547187854588258, "input_tokens": 30, "latency_ms": 15.663020999994615} +{"id": "g0190-parceiros_ofertas-informal_abreviado-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.06903734751762935, "marketplace_compra": 0.07832986803107062, "marketplace_pedido": 0.03871700511338558, "vas_contratacao": 0.006482583422343556, "desconto_retencao": 0.007518977802105413, "parceiros_ofertas": 0.7038576550494309, "troca_numero": 0.001596814009570971, "sem_correspondencia": 0.09445974905446358}, "confidence": 0.7038576550494309, "input_tokens": 34, "latency_ms": 16.157160999995313} +{"id": "g0190-parceiros_ofertas-informal_abreviado-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.11087261776001274, "suporte_sem_sinal": 0.08061861370579314, "cadastro_atualizacao": 0.03042639930007556, "marketplace_pedido": 0.0362117672371457, "fidelidade_pontos": 0.027330429980910308, "vas_contratacao": 0.007785851001479504, "portabilidade": 0.004506953644612418, "marketplace_compra": 0.09657894075670527, "vas_cancelamento": 0.003163231525796085, "parceiros_ofertas": 0.5123932562763412, "plano_nova_linha": 0.010601434970955602, "sem_correspondencia": 0.07951050384017248}, "confidence": 0.5123932562763412, "input_tokens": 40, "latency_ms": 22.192248000010295} +{"id": "g0190-parceiros_ofertas-informal_abreviado-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.23298093307700393, "vas_contratacao": 0.02993457344464236, "parceiros_ofertas": 0.20920337405385694, "marketplace_pedido": 0.06436472284216407, "seguranca_perda_roubo": 0.042188204156980415, "vas_cancelamento": 0.01415922563457225, "marketplace_compra": 0.0502059339978724, "sem_correspondencia": 0.35696303279290764}, "confidence": 0.35696303279290764, "input_tokens": 37, "latency_ms": 16.072835000016994} +{"id": "g0190-parceiros_ofertas-informal_abreviado-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 0.21806362195151058, "beneficios_consulta": 0.07480394814115501, "conta_segunda_via": 0.040453225232940544, "suporte_sem_sinal": 0.13375465525167066, "marketplace_compra": 0.05192378890261593, "negociacao_divida": 0.006311324402999629, "troca_numero": 0.0022340097852260464, "vas_contratacao": 0.012539370872990563, "suporte_chip_esim": 0.008247084886835359, "parceiros_ofertas": 0.33620136858825095, "marketplace_pedido": 0.02803214815899678, "sem_correspondencia": 0.08743545382480794}, "confidence": 0.33620136858825095, "input_tokens": 30, "latency_ms": 21.96564700000181} +{"id": "g0190-parceiros_ofertas-informal_abreviado-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.15129632550369193, "recarga_saldo": 0.007124247166653877, "marketplace_pedido": 0.08213035383685258, "vas_contratacao": 0.0344867913917674, "conta_segunda_via": 0.052100846004679915, "conta_debito_automatico_digital": 0.0077374825412357354, "beneficios_consulta": 0.14412603607937807, "sem_correspondencia": 0.5209979174757405}, "confidence": 0.5209979174757405, "input_tokens": 38, "latency_ms": 17.07365900000468} +{"id": "g0190-parceiros_ofertas-informal_abreviado-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["vas_contratacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 0.007862357686315548, "vas_contratacao": 0.017610211515769005, "beneficios_consulta": 0.0471362114855122, "internet_pacote_adicional": 0.2992733519280708, "parceiros_ofertas": 0.4679431476126921, "marketplace_pedido": 0.022163691742245948, "marketplace_compra": 0.03592804939803647, "sem_correspondencia": 0.10208297863135787}, "confidence": 0.4679431476126921, "input_tokens": 36, "latency_ms": 16.404945999994425} +{"id": "g0190-parceiros_ofertas-informal_abreviado-06-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.35687350573124865, "marketplace_pedido": 0.054929829989642, "marketplace_compra": 0.08302171324521296, "internet_consumo": 0.045287120314406626, "suporte_chip_esim": 0.020682716227872423, "beneficios_consulta": 0.15368575859628908, "vas_contratacao": 0.011235452058242303, "sem_correspondencia": 0.27428390383708595}, "confidence": 0.35687350573124865, "input_tokens": 37, "latency_ms": 16.925178000008145} +{"id": "g0190-parceiros_ofertas-informal_abreviado-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.27597607994108797, "marketplace_pedido": 0.05859157455219515, "vas_contratacao": 0.018502588667378295, "recarga_saldo": 0.00498163825944578, "parceiros_ofertas": 0.14691557954768497, "beneficios_consulta": 0.03935834651325217, "conta_vencimento": 0.0058779208123622625, "internet_consumo": 0.035121852975423105, "conta_explicacao": 0.028048519024085804, "marketplace_compra": 0.20832127210372098, "roaming_pacote": 0.002793106899516691, "sem_correspondencia": 0.1755115207038468}, "confidence": 0.27597607994108797, "input_tokens": 38, "latency_ms": 21.46277800000007} +{"id": "g0190-parceiros_ofertas-informal_abreviado-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.16087771042623678, "internet_pacote_adicional": 0.22255998162943805, "conta_contestacao": 0.027049706362351888, "recarga_nao_creditada": 0.0018435789471852445, "marketplace_pedido": 0.024748236834066153, "parceiros_ofertas": 0.38701935019064676, "desconto_retencao": 0.010020274099228552, "vas_contratacao": 0.005394012396240588, "marketplace_compra": 0.04006634424679991, "internet_problema_conexao": 0.015901752390147097, "negociacao_divida": 0.006194288134601587, "sem_correspondencia": 0.0983247643430574}, "confidence": 0.38701935019064676, "input_tokens": 38, "latency_ms": 22.578366000004735} +{"id": "g0190-parceiros_ofertas-informal_abreviado-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 0.004493190234142433, "beneficios_consulta": 0.105657162861871, "bonus_nao_recebido": 0.14768975292272607, "marketplace_compra": 0.03854874343782402, "parceiros_ofertas": 0.4213826760105393, "vas_contratacao": 0.012097662688387276, "marketplace_pedido": 0.042879843970246356, "sem_correspondencia": 0.2272509678742635}, "confidence": 0.4213826760105393, "input_tokens": 34, "latency_ms": 16.89550399999007} +{"id": "g0190-parceiros_ofertas-informal_abreviado-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"plano_troca": 0.020692301355230865, "marketplace_pedido": 0.07879354591945854, "beneficios_consulta": 0.1639396503993777, "reclamacao_atendimento": 0.048935173620358076, "conta_explicacao": 0.03157694179962267, "vas_contratacao": 0.013334862527706649, "parceiros_ofertas": 0.23051943752443074, "suporte_sem_sinal": 0.11018512845470689, "marketplace_compra": 0.14716554780695504, "negociacao_divida": 0.01095923844928116, "negociacao_religacao": 0.0063906924935708915, "sem_correspondencia": 0.13750747964930077}, "confidence": 0.23051943752443074, "input_tokens": 34, "latency_ms": 22.537938999988683} +{"id": "g0190-parceiros_ofertas-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.022553935647010803, "atendimento_humano": 0.09383407235145569, "marketplace_pedido": 0.07625281065702438, "bonus_nao_recebido": 0.03224273771047592, "marketplace_compra": 0.129130020737648, "beneficios_consulta": 0.25345543026924133, "plano_consulta": 0.1323118954896927, "sem_correspondencia": 0.26021909713745117}, "confidence": 0.26021909713745117, "input_tokens": 35, "latency_ms": 16.91685899999129} +{"id": "g0194-parceiros_ofertas-longo_contexto-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.036552023551076916, "marketplace_compra": 0.06267312239117685, "vas_contratacao": 0.010519889300911382, "beneficios_consulta": 0.06647357418917389, "parceiros_ofertas": 0.7110948642093115, "roaming_pacote": 0.00615030161459336, "negociacao_divida": 0.011636539492419431, "sem_correspondencia": 0.09489968525133675}, "confidence": 0.7110948642093115, "input_tokens": 66, "latency_ms": 17.33028099999956} +{"id": "g0194-parceiros_ofertas-longo_contexto-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.004770423589995146, "parceiros_ofertas": 0.7132362582317402, "marketplace_pedido": 0.023142002136658082, "vas_cancelamento": 0.0015898658744113636, "seguranca_perda_roubo": 0.0035516344879632468, "conta_debito_automatico_digital": 0.0026074183905573185, "recarga_realizar": 0.0015627043154512025, "beneficios_consulta": 0.05520648861457079, "bonus_nao_recebido": 0.006157951822336484, "reclamacao_atendimento": 0.01455025653978118, "marketplace_compra": 0.1069538139983418, "sem_correspondencia": 0.06667118199819323}, "confidence": 0.7132362582317402, "input_tokens": 67, "latency_ms": 24.809445000016694} +{"id": "g0194-parceiros_ofertas-longo_contexto-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"internet_pacote_adicional": 0.28348599019450843, "atendimento_humano": 0.055982752151096556, "suporte_chip_esim": 0.007199336597296851, "conta_segunda_via": 0.014570115717607527, "vas_contratacao": 0.011591812128618286, "marketplace_pedido": 0.02080799908819046, "recarga_realizar": 0.002237019451513734, "recarga_nao_creditada": 0.0013655664480471585, "seguranca_perda_roubo": 0.006845106179210884, "marketplace_compra": 0.03791766393041196, "beneficios_consulta": 0.08818089570084449, "negociacao_divida": 0.007658904725064433, "internet_problema_conexao": 0.010434465900698709, "parceiros_ofertas": 0.3355904057904961, "internet_consumo": 0.04749923389634775, "sem_correspondencia": 0.06863273210004668}, "confidence": 0.3355904057904961, "input_tokens": 69, "latency_ms": 32.48658299997942} +{"id": "g0194-parceiros_ofertas-longo_contexto-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 0.001441807826802577, "desconto_retencao": 0.035812653388543364, "plano_troca": 0.012942450044203439, "reclamacao_atendimento": 0.04697507964496861, "recarga_realizar": 0.0076073673102101625, "vas_contratacao": 0.020490715158518115, "seguranca_perda_roubo": 0.015461894591739795, "atendimento_humano": 0.03559474998440917, "recarga_saldo": 0.008991700543722054, "parceiros_ofertas": 0.5828083718983426, "conta_contestacao": 0.023909460611247633, "marketplace_pedido": 0.027857791467017102, "marketplace_compra": 0.027764273642564896, "negociacao_religacao": 0.0039526656966672805, "beneficios_consulta": 0.07916369987216909, "sem_correspondencia": 0.0692253183188742}, "confidence": 0.5828083718983426, "input_tokens": 72, "latency_ms": 30.67126999999914} +{"id": "g0194-parceiros_ofertas-longo_contexto-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"bonus_nao_recebido": 0.026511402140203855, "marketplace_pedido": 0.05591370026050929, "roaming_pacote": 0.0011536831447286307, "conta_contestacao": 0.01695808539760412, "conta_vencimento": 0.0016786503420175083, "beneficios_consulta": 0.054609763006855584, "plano_nova_linha": 0.002082945028581862, "cancelamento_linha": 0.0005337828637299206, "conta_pagamento_confirmacao": 0.007074759165523753, "marketplace_compra": 0.17358801826510625, "parceiros_ofertas": 0.5547206859674506, "atendimento_humano": 0.02687398463592018, "vas_contratacao": 0.0031969907362763748, "portabilidade": 0.002102408272922578, "fidelidade_resgate": 0.0042373648720332325, "sem_correspondencia": 0.06876377590053621}, "confidence": 0.5547206859674506, "input_tokens": 62, "latency_ms": 30.06693899999391} +{"id": "g0194-parceiros_ofertas-longo_contexto-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.7084652827673191, "beneficios_consulta": 0.09066347836949336, "vas_contratacao": 0.01437630606874278, "sem_correspondencia": 0.18649493279444476}, "confidence": 0.7084652827673191, "input_tokens": 69, "latency_ms": 16.259356000006164} +{"id": "g0194-parceiros_ofertas-longo_contexto-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_explicacao": 0.014821743192308999, "conta_pagamento_confirmacao": 0.014322253488613898, "vas_contratacao": 0.004413309853537021, "marketplace_pedido": 0.018215810388085896, "plano_nova_linha": 0.0065193514441501425, "internet_pacote_adicional": 0.12539347667581324, "beneficios_consulta": 0.04332759859366309, "negociacao_divida": 0.0051025271900246956, "roaming_pacote": 0.0010513404565966938, "marketplace_compra": 0.03934125495991074, "parceiros_ofertas": 0.6286789605098871, "suporte_configuracao": 0.007498648746441292, "fidelidade_resgate": 0.004982265043551395, "suporte_sem_sinal": 0.043290200405366894, "seguranca_perda_roubo": 0.0013761270885284194, "sem_correspondencia": 0.04166513196352047}, "confidence": 0.6286789605098871, "input_tokens": 64, "latency_ms": 31.57579399999122} +{"id": "g0194-parceiros_ofertas-longo_contexto-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.033952305562777944, "vas_contratacao": 0.01360179577314522, "recarga_nao_creditada": 0.0010250521130837438, "conta_vencimento": 0.002780294469601211, "recarga_saldo": 0.0016962533119122328, "negociacao_divida": 0.0038764872922477664, "parceiros_ofertas": 0.8071246105483174, "vas_cancelamento": 0.0010181447259040304, "desconto_retencao": 0.022032972075912812, "beneficios_consulta": 0.03932089628643924, "marketplace_compra": 0.02287999325189693, "sem_correspondencia": 0.0506911945887614}, "confidence": 0.8071246105483174, "input_tokens": 70, "latency_ms": 23.59663600000772} +{"id": "g0194-parceiros_ofertas-longo_contexto-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.590526811598279, "marketplace_compra": 0.04958433221282194, "vas_contratacao": 0.008305773031671904, "beneficios_consulta": 0.07742656667316927, "internet_consumo": 0.07991474018542373, "marketplace_pedido": 0.02978563083962013, "recarga_nao_creditada": 0.0010318643047314909, "sem_correspondencia": 0.16342428115428248}, "confidence": 0.590526811598279, "input_tokens": 56, "latency_ms": 16.7726570000184} +{"id": "g0194-parceiros_ofertas-longo_contexto-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.01608808981341592, "cadastro_atualizacao": 0.033809086208519364, "marketplace_compra": 0.047652381163587186, "beneficios_consulta": 0.09196667852823995, "marketplace_pedido": 0.030052913057583508, "parceiros_ofertas": 0.6007571533717221, "roaming_cobranca": 0.0028719028093168114, "sem_correspondencia": 0.1768017950476152}, "confidence": 0.6007571533717221, "input_tokens": 64, "latency_ms": 17.050453999985393} +{"id": "g0194-parceiros_ofertas-longo_contexto-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_segunda_via": 0.013659685046036589, "marketplace_pedido": 0.025191873546614067, "plano_troca": 0.003454020279031436, "marketplace_compra": 0.10956314308161981, "parceiros_ofertas": 0.777994818780523, "vas_contratacao": 0.003205501504293657, "beneficios_consulta": 0.019321728677691226, "sem_correspondencia": 0.047609229084190255}, "confidence": 0.777994818780523, "input_tokens": 64, "latency_ms": 17.575698000001694} +{"id": "g0199-suporte_sem_sinal-regionalismo-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_saldo": 0.0023610797103735858, "plano_consulta": 0.11419872351403457, "conta_debito_automatico_digital": 0.0292050898361719, "suporte_sem_sinal": 0.4706904356765411, "suporte_configuracao": 0.01758256019963209, "suporte_chip_esim": 0.004439373561628871, "atendimento_humano": 0.07806354868359616, "conta_explicacao": 0.019345805314696048, "roaming_cobranca": 0.002881717209243522, "conta_contestacao": 0.02012283010111353, "reclamacao_atendimento": 0.041516956512234277, "plano_nova_linha": 0.016395410748042454, "negociacao_religacao": 0.004072075765638721, "internet_problema_conexao": 0.031128513123044342, "internet_consumo": 0.020272929499881073, "sem_correspondencia": 0.12772295054412774}, "confidence": 0.4706904356765411, "input_tokens": 55, "latency_ms": 31.55643300001998} +{"id": "g0199-suporte_sem_sinal-regionalismo-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.006533075974934205, "conta_vencimento": 0.0039926903710291155, "vas_contratacao": 0.007416883329241277, "vas_cancelamento": 0.006437146963799428, "internet_pacote_adicional": 0.12171182509173052, "internet_problema_conexao": 0.22485594062058192, "roaming_cobranca": 0.004637499883570136, "suporte_chip_esim": 0.029979956624376487, "suporte_sem_sinal": 0.2384092161457733, "suporte_configuracao": 0.03986037934434689, "plano_nova_linha": 0.008503595587613337, "conta_debito_automatico_digital": 0.012556832165479951, "troca_numero": 0.00121655607671858, "negociacao_divida": 0.0059698954822513094, "conta_contestacao": 0.05577312688749457, "sem_correspondencia": 0.23214537945105898}, "confidence": 0.2384092161457733, "input_tokens": 53, "latency_ms": 31.740784999982452} +{"id": "g0199-suporte_sem_sinal-regionalismo-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.00783726977635163, "internet_problema_conexao": 0.17204629589806963, "suporte_sem_sinal": 0.625570203666658, "sem_correspondencia": 0.19454623065892063}, "confidence": 0.625570203666658, "input_tokens": 51, "latency_ms": 15.747995999987552} +{"id": "g0199-suporte_sem_sinal-regionalismo-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7740658286058264, "bonus_nao_recebido": 0.0149344156931348, "suporte_configuracao": 0.02356222567903929, "suporte_chip_esim": 0.005926986966607485, "internet_problema_conexao": 0.061760048463942875, "negociacao_religacao": 0.008467021792522716, "roaming_cobranca": 0.00367295153778752, "sem_correspondencia": 0.1076105212611389}, "confidence": 0.7740658286058264, "input_tokens": 59, "latency_ms": 17.833268000003955} +{"id": "g0199-suporte_sem_sinal-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.011544558440021656, "plano_nova_linha": 0.012346715902078595, "roaming_pacote": 0.006662980314894669, "internet_problema_conexao": 0.2223130656009706, "conta_vencimento": 0.005864407047834568, "internet_consumo": 0.06707272806669672, "conta_debito_automatico_digital": 0.04439421827912468, "vas_cancelamento": 0.019720090929662683, "atendimento_humano": 0.13350264982954071, "vas_contratacao": 0.011196286631304656, "suporte_configuracao": 0.05945309737584414, "recarga_saldo": 0.004639455205862253, "cancelamento_linha": 0.019450117273933632, "seguranca_fraude": 0.13826187218946254, "suporte_chip_esim": 0.05064459614289386, "sem_correspondencia": 0.19293316076987405}, "confidence": 0.2223130656009706, "input_tokens": 53, "latency_ms": 30.534614000004012} +{"id": "g0199-suporte_sem_sinal-regionalismo-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9137190365823677, "negociacao_religacao": 0.0018978261789426043, "internet_problema_conexao": 0.015519961512513067, "sem_correspondencia": 0.06886317572617653}, "confidence": 0.9137190365823677, "input_tokens": 48, "latency_ms": 16.03114899998559} +{"id": "g0199-suporte_sem_sinal-regionalismo-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"cadastro_atualizacao": 0.027914898466794413, "negociacao_religacao": 0.00620069727229412, "suporte_sem_sinal": 0.15480785070047623, "internet_pacote_adicional": 0.17690008876648497, "internet_problema_conexao": 0.1820660084274055, "vas_consulta": 0.1968880593547495, "conta_explicacao": 0.012751560656731999, "suporte_chip_esim": 0.015300472265190856, "vas_contratacao": 0.007816927506609712, "recarga_saldo": 0.0030111277006786403, "plano_nova_linha": 0.00810308568085275, "suporte_configuracao": 0.023390073326487317, "atendimento_humano": 0.02670400589393638, "internet_consumo": 0.04585324599805134, "troca_numero": 0.0011997626860160656, "sem_correspondencia": 0.11109213529724021}, "confidence": 0.1968880593547495, "input_tokens": 51, "latency_ms": 30.761936999994077} +{"id": "g0199-suporte_sem_sinal-regionalismo-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_vencimento": 0.0023423758748626084, "atendimento_humano": 0.10834626613815891, "fidelidade_resgate": 0.011025253439462028, "suporte_chip_esim": 0.023369110603801556, "negociacao_religacao": 0.003962238231577763, "desconto_retencao": 0.021687751156199638, "suporte_sem_sinal": 0.4948931226937923, "internet_problema_conexao": 0.08635562467300698, "vas_contratacao": 0.0052359261323201975, "suporte_configuracao": 0.040357190222960644, "portabilidade": 0.0027763929069607226, "seguranca_perda_roubo": 0.11169446757739074, "conta_explicacao": 0.008868621466094852, "roaming_pacote": 0.004118033593703716, "plano_troca": 0.0043823983482253175, "sem_correspondencia": 0.07058522694148203}, "confidence": 0.4948931226937923, "input_tokens": 57, "latency_ms": 30.463922999985016} +{"id": "g0199-suporte_sem_sinal-regionalismo-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_consulta": 0.15647603119653, "suporte_chip_esim": 0.010205459486349258, "negociacao_religacao": 0.005561454992364063, "internet_problema_conexao": 0.09061287826951665, "conta_segunda_via": 0.01632643443893691, "atendimento_humano": 0.06466218642468771, "seguranca_fraude": 0.0959454151109719, "suporte_sem_sinal": 0.35765280287038825, "suporte_configuracao": 0.02846847019854693, "seguranca_perda_roubo": 0.051535157861569994, "vas_contratacao": 0.007827429806207936, "sem_correspondencia": 0.11472627934393038}, "confidence": 0.35765280287038825, "input_tokens": 49, "latency_ms": 24.94358900000293} +{"id": "g0199-suporte_sem_sinal-regionalismo-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7745057560831053, "conta_explicacao": 0.010966572285627172, "internet_problema_conexao": 0.05652676680665743, "negociacao_religacao": 0.006492207939518838, "fidelidade_resgate": 0.015581961225214262, "suporte_configuracao": 0.02517742920231342, "suporte_chip_esim": 0.003631672923406761, "sem_correspondencia": 0.10711763353415672}, "confidence": 0.7745057560831053, "input_tokens": 51, "latency_ms": 17.915904000005867} +{"id": "g0199-suporte_sem_sinal-regionalismo-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_consumo": 0.02269247275970434, "suporte_chip_esim": 0.009538069794904076, "suporte_sem_sinal": 0.7751948584860681, "troca_numero": 0.000423588634361702, "suporte_configuracao": 0.007922543567859017, "recarga_saldo": 0.0003719925465082203, "beneficios_consulta": 0.018820396536711217, "seguranca_perda_roubo": 0.02239597689156084, "internet_problema_conexao": 0.024164191598912442, "reclamacao_atendimento": 0.03898805554611624, "negociacao_religacao": 0.0014781925791297274, "sem_correspondencia": 0.07800966105816415}, "confidence": 0.7751948584860681, "input_tokens": 51, "latency_ms": 23.82031199999801} +{"id": "g0199-suporte_sem_sinal-regionalismo-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7498708210214102, "negociacao_religacao": 0.005496905535757193, "negociacao_divida": 0.00844054930851575, "internet_problema_conexao": 0.0706282243233779, "suporte_chip_esim": 0.010938383409647619, "suporte_configuracao": 0.03194842793155496, "conta_segunda_via": 0.012207148340846564, "sem_correspondencia": 0.11046954012888982}, "confidence": 0.7498708210214102, "input_tokens": 48, "latency_ms": 17.588187999990623} +{"id": "g0200-suporte_sem_sinal-emocional-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.8795604732321538, "internet_problema_conexao": 0.012501604808608038, "negociacao_religacao": 0.005193275767088829, "sem_correspondencia": 0.10274464619214936}, "confidence": 0.8795604732321538, "input_tokens": 42, "latency_ms": 15.99747800000273} +{"id": "g0200-suporte_sem_sinal-emocional-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.03254158556836924, "suporte_chip_esim": 0.005860150568228384, "negociacao_religacao": 0.006437690728970362, "roaming_duvida": 0.010816816687580421, "internet_problema_conexao": 0.4583218585122679, "suporte_sem_sinal": 0.26481367251938837, "negociacao_divida": 0.005216136324653448, "conta_contestacao": 0.038467751543043625, "vas_cancelamento": 0.0039304184489066885, "recarga_realizar": 0.001745469591072959, "atendimento_humano": 0.03783340535951533, "sem_correspondencia": 0.1340150441480033}, "confidence": 0.4583218585122679, "input_tokens": 48, "latency_ms": 23.400543000008156} +{"id": "g0200-suporte_sem_sinal-emocional-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0062291019022257255, "suporte_chip_esim": 0.007738746865627013, "roaming_duvida": 0.026624836848822286, "suporte_configuracao": 0.027538594643938378, "internet_problema_conexao": 0.01274314938558985, "vas_cancelamento": 0.01229098111742995, "suporte_sem_sinal": 0.8285876784467301, "sem_correspondencia": 0.07824691078963666}, "confidence": 0.8285876784467301, "input_tokens": 50, "latency_ms": 17.437646000018958} +{"id": "g0200-suporte_sem_sinal-emocional-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9115288414975485, "internet_problema_conexao": 0.02811845065607922, "negociacao_religacao": 0.00250562045012956, "sem_correspondencia": 0.05784708739624266}, "confidence": 0.9115288414975485, "input_tokens": 48, "latency_ms": 15.3973760000099} +{"id": "g0200-suporte_sem_sinal-emocional-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.008211729399705294, "internet_pacote_adicional": 0.24515136431027248, "suporte_chip_esim": 0.01629819590880838, "vas_contratacao": 0.008609980641463105, "conta_pagamento_confirmacao": 0.01857378770339316, "internet_problema_conexao": 0.04161131152847645, "suporte_sem_sinal": 0.2776412463492957, "conta_contestacao": 0.03423853709066833, "troca_numero": 0.07941732084233395, "beneficios_consulta": 0.048805387509799875, "suporte_configuracao": 0.031202969285203018, "sem_correspondencia": 0.19023816943058025}, "confidence": 0.2776412463492957, "input_tokens": 44, "latency_ms": 22.88838399999804} +{"id": "g0200-suporte_sem_sinal-emocional-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.02061516261107628, "conta_segunda_via": 0.006020540919902714, "negociacao_religacao": 0.0030849916352924207, "conta_vencimento": 0.0016825387951149113, "suporte_chip_esim": 0.12289021332993233, "internet_problema_conexao": 0.025029205129650213, "suporte_sem_sinal": 0.7686969743466753, "sem_correspondencia": 0.05198037323235581}, "confidence": 0.7686969743466753, "input_tokens": 47, "latency_ms": 16.973230000019157} +{"id": "g0200-suporte_sem_sinal-emocional-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.04796967054439883, "fidelidade_pontos": 0.03387947109771235, "recarga_realizar": 0.0020838475946375026, "negociacao_religacao": 0.005392256354820232, "conta_explicacao": 0.00998355571364022, "roaming_cobranca": 0.02155810659308819, "suporte_chip_esim": 0.007619712264962234, "suporte_configuracao": 0.025102945798607546, "internet_problema_conexao": 0.04201221964777828, "roaming_duvida": 0.015722077812102633, "suporte_sem_sinal": 0.6904507486773996, "sem_correspondencia": 0.09822538790085238}, "confidence": 0.6904507486773996, "input_tokens": 43, "latency_ms": 23.274165000003677} +{"id": "g0200-suporte_sem_sinal-emocional-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.06580199466706613, "cancelamento_linha": 0.017330853704300757, "suporte_sem_sinal": 0.3842995263413407, "negociacao_religacao": 0.010627866058566034, "internet_problema_conexao": 0.09828492501163201, "seguranca_perda_roubo": 0.1533718296708906, "suporte_chip_esim": 0.010298385543801272, "sem_correspondencia": 0.2599846190024025}, "confidence": 0.3842995263413407, "input_tokens": 43, "latency_ms": 16.900526000000582} +{"id": "g0200-suporte_sem_sinal-emocional-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.007260084711734215, "reclamacao_atendimento": 0.11530958259652178, "suporte_sem_sinal": 0.6166015146521622, "suporte_configuracao": 0.02677205970081309, "plano_consulta": 0.042501668927271946, "roaming_cobranca": 0.002595802270623518, "internet_problema_conexao": 0.036483149061892726, "fidelidade_pontos": 0.01194915546923188, "bonus_nao_recebido": 0.01606896643499562, "negociacao_religacao": 0.003818259403073197, "suporte_chip_esim": 0.0038764987334425284, "sem_correspondencia": 0.11676325803823732}, "confidence": 0.6166015146521622, "input_tokens": 42, "latency_ms": 23.172928999997566} +{"id": "g0200-suporte_sem_sinal-emocional-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.17772219793286217, "suporte_sem_sinal": 0.4523409316510782, "negociacao_religacao": 0.012229822476186827, "sem_correspondencia": 0.35770704793987285}, "confidence": 0.4523409316510782, "input_tokens": 44, "latency_ms": 15.864080999989483} +{"id": "g0200-suporte_sem_sinal-emocional-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.03650331510790927, "suporte_sem_sinal": 0.8089395791625216, "negociacao_religacao": 0.006024863593372939, "sem_correspondencia": 0.1485322421361962}, "confidence": 0.8089395791625216, "input_tokens": 40, "latency_ms": 15.21328900000185} +{"id": "g0200-suporte_sem_sinal-emocional-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.8845451235288674, "internet_problema_conexao": 0.021490111366647083, "negociacao_religacao": 0.010744456842924237, "sem_correspondencia": 0.08322030826156127}, "confidence": 0.8845451235288674, "input_tokens": 46, "latency_ms": 15.397624999991422} +{"id": "g0201-suporte_sem_sinal-longo_contexto-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 240, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7380193764452954, "portabilidade": 0.002044407401642, "suporte_configuracao": 0.011635208946878117, "negociacao_religacao": 0.002147346938928561, "suporte_chip_esim": 0.004559975958627785, "internet_problema_conexao": 0.039502660585650516, "troca_numero": 0.0005754034963381174, "sem_correspondencia": 0.20151562022663952}, "confidence": 0.7380193764452954, "input_tokens": 96, "latency_ms": 19.499525000014728} +{"id": "g0201-suporte_sem_sinal-longo_contexto-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 226, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0018455551510234355, "suporte_sem_sinal": 0.9249132294962693, "internet_problema_conexao": 0.03805700697528968, "sem_correspondencia": 0.03518420837741761}, "confidence": 0.9249132294962693, "input_tokens": 96, "latency_ms": 16.163000999995347} +{"id": "g0201-suporte_sem_sinal-longo_contexto-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.16187303133813757, "suporte_configuracao": 0.030912489397104708, "cadastro_atualizacao": 0.013996565099262356, "suporte_chip_esim": 0.1946885331731261, "negociacao_religacao": 0.0031572606661949038, "fidelidade_pontos": 0.005552549040549727, "suporte_sem_sinal": 0.500586342196184, "sem_correspondencia": 0.08923322908944059}, "confidence": 0.500586342196184, "input_tokens": 84, "latency_ms": 20.148157999983596} +{"id": "g0201-suporte_sem_sinal-longo_contexto-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.06813980882703802, "negociacao_religacao": 0.002505696194292978, "suporte_sem_sinal": 0.7941961300172896, "sem_correspondencia": 0.13515836496137937}, "confidence": 0.7941961300172896, "input_tokens": 88, "latency_ms": 16.4353149999954} +{"id": "g0201-suporte_sem_sinal-longo_contexto-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.05094045433828903, "suporte_sem_sinal": 0.6098114291845634, "suporte_chip_esim": 0.10015218025172619, "vas_cancelamento": 0.015380065988433046, "marketplace_compra": 0.004963770541126275, "internet_problema_conexao": 0.06945527390221778, "negociacao_religacao": 0.0036696242407777994, "sem_correspondencia": 0.1456272015528664}, "confidence": 0.6098114291845634, "input_tokens": 86, "latency_ms": 20.615801999980476} +{"id": "g0201-suporte_sem_sinal-longo_contexto-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 254, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.4605217934095348, "negociacao_religacao": 0.007503153854090863, "internet_problema_conexao": 0.3974109343846823, "sem_correspondencia": 0.13456411835169202}, "confidence": 0.4605217934095348, "input_tokens": 96, "latency_ms": 16.017207999993843} +{"id": "g0201-suporte_sem_sinal-longo_contexto-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 216, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.11161917044416225, "marketplace_pedido": 0.005375375418012046, "recarga_saldo": 0.0011358802434850792, "roaming_duvida": 0.00489416481852046, "suporte_chip_esim": 0.02893557101732064, "seguranca_fraude": 0.02612063764936248, "conta_explicacao": 0.01091628316207855, "negociacao_religacao": 0.00529210587518504, "suporte_sem_sinal": 0.25488680958282905, "vas_contratacao": 0.0025453008420246253, "conta_debito_automatico_digital": 0.00798766046516925, "internet_problema_conexao": 0.177843552407145, "parceiros_ofertas": 0.007804904261192381, "plano_consulta": 0.012964316240924463, "suporte_configuracao": 0.03828594812136398, "sem_correspondencia": 0.3033923194512247}, "confidence": 0.3033923194512247, "input_tokens": 87, "latency_ms": 34.812032000019144} +{"id": "g0201-suporte_sem_sinal-longo_contexto-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 209, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0063351122957426695, "internet_problema_conexao": 0.09501925900121806, "suporte_sem_sinal": 0.7833917177440213, "sem_correspondencia": 0.11525391095901798}, "confidence": 0.7833917177440213, "input_tokens": 86, "latency_ms": 15.695295000000442} +{"id": "g0201-suporte_sem_sinal-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 224, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.009668748681712915, "internet_problema_conexao": 0.52840273784991, "suporte_configuracao": 0.05555737308327298, "sem_correspondencia": 0.40637114038510413}, "confidence": 0.52840273784991, "input_tokens": 86, "latency_ms": 16.248532000020077} +{"id": "g0201-suporte_sem_sinal-longo_contexto-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 216, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"troca_numero": 0.0005833394444734027, "suporte_configuracao": 0.01231633541777188, "suporte_chip_esim": 0.0031616849519125636, "negociacao_religacao": 0.0015389172425829994, "suporte_sem_sinal": 0.8198128625604456, "roaming_pacote": 0.0012917314170625021, "internet_problema_conexao": 0.03984773296570089, "sem_correspondencia": 0.12144739600005011}, "confidence": 0.8198128625604456, "input_tokens": 90, "latency_ms": 19.570749000024534} +{"id": "g0201-suporte_sem_sinal-longo_contexto-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"marketplace_pedido": 0.020000028468201536, "troca_numero": 0.0014409609663991573, "fidelidade_resgate": 0.010013164508271069, "parceiros_ofertas": 0.014700937364127354, "roaming_pacote": 0.0031840911585443265, "suporte_configuracao": 0.04342075617246934, "plano_nova_linha": 0.008199400836139485, "suporte_sem_sinal": 0.46501062238017943, "internet_problema_conexao": 0.205407431551694, "negociacao_religacao": 0.007300210327215012, "suporte_chip_esim": 0.02257328007831009, "sem_correspondencia": 0.19874911618844918}, "confidence": 0.46501062238017943, "input_tokens": 84, "latency_ms": 23.939388000002282} +{"id": "g0201-suporte_sem_sinal-longo_contexto-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 97, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.13721533119678497, "suporte_sem_sinal": 0.6121054887771606, "conta_vencimento": 0.0009062314056791365, "negociacao_religacao": 0.0014234387781471014, "recarga_realizar": 0.0008438596851192415, "parceiros_ofertas": 0.011686167679727077, "suporte_configuracao": 0.014228345826268196, "suporte_chip_esim": 0.003884005593135953, "fidelidade_pontos": 0.0037354538217186928, "reclamacao_atendimento": 0.04443607106804848, "conta_debito_automatico_digital": 0.0023489585146307945, "sem_correspondencia": 0.1671866476535797}, "confidence": 0.6121054887771606, "input_tokens": 97, "latency_ms": 26.588224999983368} +{"id": "g0203-suporte_configuracao-curto_neutro-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.031101196077430365, "vas_consulta": 0.08663235346578499, "reclamacao_atendimento": 0.0445066304651907, "seguranca_fraude": 0.02476286069265423, "conta_explicacao": 0.011599322435280012, "internet_problema_conexao": 0.03951473043815105, "parceiros_ofertas": 0.03203165435696678, "marketplace_compra": 0.014900972622603995, "internet_pacote_adicional": 0.07064454792009152, "suporte_configuracao": 0.4558172388131249, "suporte_sem_sinal": 0.07542422934102329, "sem_correspondencia": 0.11306426337169816}, "confidence": 0.4558172388131249, "input_tokens": 38, "latency_ms": 24.197691999972903} +{"id": "g0203-suporte_configuracao-curto_neutro-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.09665680494257278, "seguranca_fraude": 0.08185974239952294, "seguranca_perda_roubo": 0.07921055420363288, "vas_cancelamento": 0.009285523165338858, "suporte_configuracao": 0.4028145607336518, "desconto_retencao": 0.027374470337205005, "suporte_sem_sinal": 0.1362708886311674, "roaming_pacote": 0.0051516511682217925, "negociacao_religacao": 0.004629739364011874, "conta_vencimento": 0.005909518682719132, "suporte_chip_esim": 0.014827173134962396, "sem_correspondencia": 0.13600937323699316}, "confidence": 0.4028145607336518, "input_tokens": 35, "latency_ms": 23.314008999989255} +{"id": "g0203-suporte_configuracao-curto_neutro-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.03723842733886303, "suporte_chip_esim": 0.007368265815860014, "internet_problema_conexao": 0.1296858518500444, "plano_consulta": 0.04121116640890762, "suporte_sem_sinal": 0.1291577844878536, "seguranca_fraude": 0.029513147387947455, "conta_explicacao": 0.01178989865161252, "reclamacao_atendimento": 0.08078754128785896, "internet_consumo": 0.056004767626630536, "suporte_configuracao": 0.3627334914222395, "internet_pacote_adicional": 0.022396235296046032, "sem_correspondencia": 0.09211342242613633}, "confidence": 0.3627334914222395, "input_tokens": 38, "latency_ms": 23.89118100001042} +{"id": "g0203-suporte_configuracao-curto_neutro-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.011707150752595916, "conta_explicacao": 0.035935210219867786, "conta_segunda_via": 0.0825472136867159, "suporte_sem_sinal": 0.14609500071886458, "suporte_chip_esim": 0.037222789695149035, "conta_vencimento": 0.006172204097004226, "internet_problema_conexao": 0.040131712288859, "seguranca_fraude": 0.10909154493020029, "conta_debito_automatico_digital": 0.0494040115553843, "roaming_duvida": 0.013164364107528172, "seguranca_perda_roubo": 0.05862465967437472, "conta_contestacao": 0.05558895055666894, "suporte_configuracao": 0.10617458316040808, "recarga_nao_creditada": 0.003552915359662209, "parceiros_ofertas": 0.036011496710976275, "sem_correspondencia": 0.20857619248574058}, "confidence": 0.20857619248574058, "input_tokens": 37, "latency_ms": 31.89945400001193} +{"id": "g0203-suporte_configuracao-curto_neutro-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.014678101017731449, "roaming_duvida": 0.010279184180993814, "plano_nova_linha": 0.013888566719187834, "portabilidade": 0.010051150780505813, "vas_consulta": 0.06565096212500693, "suporte_chip_esim": 0.008654380195029503, "bonus_nao_recebido": 0.009152069664403618, "troca_numero": 0.0032459755810662796, "internet_problema_conexao": 0.28357249425740505, "suporte_sem_sinal": 0.15602149029349993, "suporte_configuracao": 0.29639297647859836, "sem_correspondencia": 0.1284126487065714}, "confidence": 0.29639297647859836, "input_tokens": 34, "latency_ms": 23.401266999997006} +{"id": "g0203-suporte_configuracao-curto_neutro-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.06548786114537819, "suporte_configuracao": 0.5027751289101308, "suporte_chip_esim": 0.009474821318128546, "sem_correspondencia": 0.42226218862636244}, "confidence": 0.5027751289101308, "input_tokens": 35, "latency_ms": 15.602774000001318} +{"id": "g0203-suporte_configuracao-curto_neutro-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.030489550176618627, "suporte_chip_esim": 0.021888115327362543, "suporte_configuracao": 0.48582966945430894, "sem_correspondencia": 0.4617926650417099}, "confidence": 0.48582966945430894, "input_tokens": 34, "latency_ms": 15.973717999997916} +{"id": "g0203-suporte_configuracao-curto_neutro-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_segunda_via": 0.063993063271401, "beneficios_consulta": 0.12735331896279703, "roaming_pacote": 0.009739013821216523, "suporte_sem_sinal": 0.14548321813198087, "suporte_configuracao": 0.044656687922666, "negociacao_divida": 0.010195808894215628, "seguranca_perda_roubo": 0.08490958374922433, "portabilidade": 0.015098054119951113, "internet_problema_conexao": 0.02597960882924638, "internet_consumo": 0.05799666122550483, "fidelidade_resgate": 0.019784687936159003, "plano_consulta": 0.10422095867604694, "suporte_chip_esim": 0.02384762530064267, "conta_pagamento_confirmacao": 0.05930850351046054, "seguranca_fraude": 0.06407589137165433, "sem_correspondencia": 0.14335731427683282}, "confidence": 0.14548321813198087, "input_tokens": 32, "latency_ms": 30.33167199998843} +{"id": "g0203-suporte_configuracao-curto_neutro-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.026172085196962225, "suporte_chip_esim": 0.011261159753391552, "reclamacao_atendimento": 0.07830991734553913, "conta_contestacao": 0.030574596096684527, "suporte_configuracao": 0.5067107767122841, "bonus_nao_recebido": 0.00858765017536036, "suporte_sem_sinal": 0.10411068981336719, "sem_correspondencia": 0.2342731249064108}, "confidence": 0.5067107767122841, "input_tokens": 35, "latency_ms": 17.37727099998665} +{"id": "g0203-suporte_configuracao-curto_neutro-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_nova_linha": 0.03446079860396904, "suporte_configuracao": 0.2879887281579476, "suporte_chip_esim": 0.02284360723276479, "recarga_realizar": 0.0034103545585416365, "internet_pacote_adicional": 0.2924776136515551, "suporte_sem_sinal": 0.15753513893707588, "internet_problema_conexao": 0.02519676326590553, "sem_correspondencia": 0.1760869955922404}, "confidence": 0.2924776136515551, "input_tokens": 34, "latency_ms": 16.809867000006307} +{"id": "g0203-suporte_configuracao-curto_neutro-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 0.12853217424201255, "internet_pacote_adicional": 0.1635042169015905, "fidelidade_resgate": 0.014613610101249305, "marketplace_pedido": 0.02987497183203166, "suporte_configuracao": 0.3037610422764216, "bonus_nao_recebido": 0.009382673757678683, "vas_consulta": 0.11446287749481568, "suporte_chip_esim": 0.007269116287797603, "plano_troca": 0.009910015620058766, "internet_problema_conexao": 0.04379263994732499, "beneficios_consulta": 0.07341672651042991, "sem_correspondencia": 0.10147993502858875}, "confidence": 0.3037610422764216, "input_tokens": 32, "latency_ms": 23.692713999992066} +{"id": "g0203-suporte_configuracao-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.0361361302528626, "suporte_sem_sinal": 0.2893884957459813, "suporte_chip_esim": 0.030178456261891803, "sem_correspondencia": 0.6442969177392643}, "confidence": 0.6442969177392643, "input_tokens": 32, "latency_ms": 15.660476999983075} +{"id": "g0204-suporte_configuracao-informal_abreviado-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.48968876016902224, "suporte_chip_esim": 0.05189148457873874, "portabilidade": 0.02171881019195716, "cadastro_atualizacao": 0.06018390960100731, "suporte_sem_sinal": 0.1655821123996099, "roaming_cobranca": 0.004064915504888067, "internet_problema_conexao": 0.019297149960462192, "sem_correspondencia": 0.1875728575943144}, "confidence": 0.48968876016902224, "input_tokens": 37, "latency_ms": 16.92040999998312} +{"id": "g0204-suporte_configuracao-informal_abreviado-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_consulta": 0.08633778989315033, "beneficios_consulta": 0.06226305291056633, "suporte_sem_sinal": 0.09574864059686661, "conta_debito_automatico_digital": 0.02614375576376915, "recarga_nao_creditada": 0.006116355769336224, "suporte_configuracao": 0.24984830617904663, "suporte_chip_esim": 0.02143542841076851, "internet_problema_conexao": 0.06596686691045761, "recarga_realizar": 0.006297634914517403, "vas_consulta": 0.03933760151267052, "cadastro_atualizacao": 0.023366963490843773, "seguranca_fraude": 0.04463507980108261, "roaming_duvida": 0.020077330991625786, "portabilidade": 0.014237291179597378, "conta_segunda_via": 0.01718509942293167, "sem_correspondencia": 0.22100280225276947}, "confidence": 0.24984830617904663, "input_tokens": 38, "latency_ms": 32.15930100000719} +{"id": "g0204-suporte_configuracao-informal_abreviado-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.3089786788102712, "suporte_sem_sinal": 0.2599781172534887, "portabilidade": 0.019402889661323492, "roaming_duvida": 0.019256722307574987, "suporte_chip_esim": 0.008036269858715953, "beneficios_consulta": 0.04786688120576382, "internet_problema_conexao": 0.07564571549139917, "sem_correspondencia": 0.2608347254114627}, "confidence": 0.3089786788102712, "input_tokens": 42, "latency_ms": 17.437583999992512} +{"id": "g0204-suporte_configuracao-informal_abreviado-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.34989226654627126, "suporte_chip_esim": 0.019328320835448595, "fidelidade_pontos": 0.06994823524378678, "negociacao_religacao": 0.0789488646336924, "roaming_duvida": 0.022793852307601756, "conta_contestacao": 0.023994319682812553, "recarga_realizar": 0.006612637229595755, "recarga_saldo": 0.0036303094476787413, "beneficios_consulta": 0.08344593832601235, "portabilidade": 0.011935205468375919, "troca_numero": 0.0032677676801042316, "internet_problema_conexao": 0.03415294441227699, "suporte_sem_sinal": 0.10409168389087853, "cadastro_atualizacao": 0.027155284451801, "marketplace_pedido": 0.026157366702627523, "sem_correspondencia": 0.13464500314103564}, "confidence": 0.34989226654627126, "input_tokens": 35, "latency_ms": 29.674325000002} +{"id": "g0204-suporte_configuracao-informal_abreviado-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"vas_consulta": 0.11784349903237652, "seguranca_fraude": 0.045023905242453796, "suporte_configuracao": 0.3562956609987131, "recarga_realizar": 0.004778960931115453, "conta_debito_automatico_digital": 0.008446304501220084, "plano_troca": 0.0073352538500209875, "internet_problema_conexao": 0.02787248913565952, "bonus_nao_recebido": 0.01003258905983342, "suporte_chip_esim": 0.0259962000277075, "internet_consumo": 0.06630234713606675, "suporte_sem_sinal": 0.16397090981585738, "sem_correspondencia": 0.16610188026897546}, "confidence": 0.3562956609987131, "input_tokens": 37, "latency_ms": 24.60608800001296} +{"id": "g0204-suporte_configuracao-informal_abreviado-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.2776294733972965, "internet_problema_conexao": 0.10248006450183887, "plano_consulta": 0.07708493857067356, "beneficios_consulta": 0.08644111720151908, "plano_troca": 0.008154382248497209, "conta_debito_automatico_digital": 0.0338742110113138, "suporte_sem_sinal": 0.1492302463619021, "troca_numero": 0.0021833936423547476, "suporte_chip_esim": 0.010326735061390565, "bonus_nao_recebido": 0.03502553809047002, "negociacao_divida": 0.005321880966072969, "sem_correspondencia": 0.21224801894667059}, "confidence": 0.2776294733972965, "input_tokens": 35, "latency_ms": 24.040202000009003} +{"id": "g0204-suporte_configuracao-informal_abreviado-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"bonus_nao_recebido": 0.055104385137670735, "suporte_sem_sinal": 0.20132563670737533, "suporte_configuracao": 0.4554813427863045, "suporte_chip_esim": 0.007017933645916352, "internet_problema_conexao": 0.0716048020041674, "conta_vencimento": 0.005335455670917219, "cancelamento_linha": 0.004667705778015122, "sem_correspondencia": 0.19946273826963334}, "confidence": 0.4554813427863045, "input_tokens": 38, "latency_ms": 16.82295900002373} +{"id": "g0204-suporte_configuracao-informal_abreviado-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.01752843405466775, "internet_problema_conexao": 0.012419374225691978, "suporte_configuracao": 0.6297405018274128, "sem_correspondencia": 0.34031168989222743}, "confidence": 0.6297405018274128, "input_tokens": 39, "latency_ms": 15.64118400000325} +{"id": "g0204-suporte_configuracao-informal_abreviado-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_contestacao": 0.06000347552827837, "suporte_configuracao": 0.4371714379457759, "cadastro_atualizacao": 0.03291552578213256, "suporte_sem_sinal": 0.1570980430571911, "recarga_realizar": 0.004608768128588917, "internet_problema_conexao": 0.04900614268065337, "suporte_chip_esim": 0.033638589742044346, "sem_correspondencia": 0.22555801713533546}, "confidence": 0.4371714379457759, "input_tokens": 40, "latency_ms": 16.98304699999653} +{"id": "g0204-suporte_configuracao-informal_abreviado-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.03633588676838562, "recarga_realizar": 0.00503563059965095, "suporte_chip_esim": 0.018328197927736933, "plano_nova_linha": 0.023461804596913344, "suporte_configuracao": 0.38402499082770053, "internet_pacote_adicional": 0.1035674622339236, "conta_vencimento": 0.003477996567093184, "beneficios_consulta": 0.05125189002929904, "bonus_nao_recebido": 0.007262058804631849, "conta_pagamento_confirmacao": 0.011444276590437782, "suporte_sem_sinal": 0.16981956943950538, "sem_correspondencia": 0.1859902356147218}, "confidence": 0.38402499082770053, "input_tokens": 35, "latency_ms": 22.98245700001189} +{"id": "g0204-suporte_configuracao-informal_abreviado-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 0.1728243648226718, "negociacao_religacao": 0.006512735389413338, "beneficios_consulta": 0.09312129600969644, "conta_contestacao": 0.04016522247051892, "recarga_realizar": 0.004327712038320928, "marketplace_pedido": 0.01708681478663396, "plano_nova_linha": 0.018590328885972267, "fidelidade_pontos": 0.034654694927447285, "suporte_chip_esim": 0.034266501058765206, "conta_debito_automatico_digital": 0.01965900475762683, "reclamacao_atendimento": 0.051187875706171955, "conta_explicacao": 0.023634254514192383, "suporte_configuracao": 0.3016917056104705, "internet_problema_conexao": 0.03462706444979252, "conta_segunda_via": 0.013291126813244625, "sem_correspondencia": 0.13435929775906108}, "confidence": 0.3016917056104705, "input_tokens": 38, "latency_ms": 31.003350999981194} +{"id": "g0204-suporte_configuracao-informal_abreviado-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.009303024220618893, "suporte_configuracao": 0.31380609291598943, "suporte_chip_esim": 0.01024880094008969, "seguranca_fraude": 0.10996562457576219, "internet_problema_conexao": 0.07512336371242129, "negociacao_divida": 0.010287991926118574, "suporte_sem_sinal": 0.24719170219360453, "sem_correspondencia": 0.22407339951539543}, "confidence": 0.31380609291598943, "input_tokens": 40, "latency_ms": 18.098621000007142} +{"id": "g0206-suporte_configuracao-regionalismo-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"recarga_saldo": 0.005147755429507506, "vas_contratacao": 0.010934304990336681, "roaming_pacote": 0.004805269481055215, "internet_problema_conexao": 0.07451887910094354, "negociacao_religacao": 0.007823516337858867, "portabilidade": 0.015945301758198565, "beneficios_consulta": 0.07355444618028686, "cancelamento_linha": 0.004471129113898699, "suporte_configuracao": 0.4325627233484914, "suporte_sem_sinal": 0.1253100142238843, "marketplace_compra": 0.024990213150504884, "fidelidade_resgate": 0.015222805944768129, "desconto_retencao": 0.008133798549804516, "fidelidade_pontos": 0.03945624316172931, "suporte_chip_esim": 0.020900600781456728, "sem_correspondencia": 0.13622299844727484}, "confidence": 0.4325627233484914, "input_tokens": 39, "latency_ms": 30.42922700001327} +{"id": "g0206-suporte_configuracao-regionalismo-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.05070608412752033, "internet_problema_conexao": 0.12847222759187849, "suporte_sem_sinal": 0.15727226556748447, "roaming_pacote": 0.008366100692906962, "plano_troca": 0.022451484483467603, "negociacao_divida": 0.008242548656949495, "beneficios_consulta": 0.20750975291974666, "recarga_nao_creditada": 0.003419187786342522, "conta_pagamento_confirmacao": 0.01748254929239083, "fidelidade_resgate": 0.010902912337870985, "conta_vencimento": 0.005571472904707569, "suporte_configuracao": 0.10940633506561413, "negociacao_religacao": 0.02880866574718594, "bonus_nao_recebido": 0.008783114309216675, "recarga_saldo": 0.003717969080777737, "sem_correspondencia": 0.22888732943593962}, "confidence": 0.22888732943593962, "input_tokens": 43, "latency_ms": 30.577127999976028} +{"id": "g0206-suporte_configuracao-regionalismo-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.013826916680940039, "suporte_sem_sinal": 0.10253367391588185, "parceiros_ofertas": 0.02740065891238626, "internet_problema_conexao": 0.32517551800391187, "conta_segunda_via": 0.01378185277631953, "suporte_configuracao": 0.3969868351307233, "seguranca_perda_roubo": 0.01997042225726133, "sem_correspondencia": 0.10032412232257581}, "confidence": 0.3969868351307233, "input_tokens": 44, "latency_ms": 18.186133000000382} +{"id": "g0206-suporte_configuracao-regionalismo-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.008826818372664065, "suporte_chip_esim": 0.01658431451017421, "suporte_configuracao": 0.37177226181092, "seguranca_fraude": 0.07733382333256612, "internet_consumo": 0.045111950770491425, "seguranca_perda_roubo": 0.08914128001937982, "internet_problema_conexao": 0.021954836461874794, "bonus_nao_recebido": 0.009511363752374151, "suporte_sem_sinal": 0.13331298613908016, "recarga_realizar": 0.0032825556324396752, "vas_contratacao": 0.013042078435452683, "sem_correspondencia": 0.2101257307625829}, "confidence": 0.37177226181092, "input_tokens": 41, "latency_ms": 24.060617000003504} +{"id": "g0206-suporte_configuracao-regionalismo-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.4064931559074309, "internet_problema_conexao": 0.10402868638713632, "portabilidade": 0.016852684894651023, "suporte_chip_esim": 0.023063944753963995, "marketplace_pedido": 0.020387986980550984, "suporte_sem_sinal": 0.26182503488878456, "parceiros_ofertas": 0.02761448708885541, "sem_correspondencia": 0.13973401909862684}, "confidence": 0.4064931559074309, "input_tokens": 48, "latency_ms": 17.43854599999395} +{"id": "g0206-suporte_configuracao-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.00855822963891435, "suporte_sem_sinal": 0.12666347764428867, "seguranca_perda_roubo": 0.038661759778802395, "conta_debito_automatico_digital": 0.09085418385476825, "plano_consulta": 0.20367539156610584, "conta_explicacao": 0.03681649681348164, "suporte_chip_esim": 0.03445953914291642, "atendimento_humano": 0.15022015739478348, "vas_cancelamento": 0.005372489862581602, "internet_consumo": 0.0360149409921647, "internet_problema_conexao": 0.018026042931072895, "sem_correspondencia": 0.2506772903801198}, "confidence": 0.2506772903801198, "input_tokens": 46, "latency_ms": 24.122701000010238} +{"id": "g0206-suporte_configuracao-regionalismo-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"negociacao_divida": 0.00927820025759788, "conta_explicacao": 0.016185025838503484, "vas_consulta": 0.1120055243972668, "fidelidade_pontos": 0.040269466954657454, "suporte_sem_sinal": 0.13085473461220123, "fidelidade_resgate": 0.01165217704973812, "cancelamento_linha": 0.0024265366836550097, "recarga_realizar": 0.0036692484414073525, "troca_numero": 0.002606155525560675, "suporte_chip_esim": 0.010752115188308334, "suporte_configuracao": 0.39603590640666453, "internet_problema_conexao": 0.07175509367731096, "conta_segunda_via": 0.019684489273729948, "parceiros_ofertas": 0.024892488301041682, "marketplace_compra": 0.01623475660467751, "sem_correspondencia": 0.131698080787679}, "confidence": 0.39603590640666453, "input_tokens": 38, "latency_ms": 29.63466599999265} +{"id": "g0206-suporte_configuracao-regionalismo-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.4489816506678717, "suporte_sem_sinal": 0.1557940421254251, "internet_problema_conexao": 0.10308505032082643, "beneficios_consulta": 0.0644116115046857, "roaming_pacote": 0.013977279202610538, "vas_contratacao": 0.013299956221784622, "suporte_chip_esim": 0.015624583975288174, "sem_correspondencia": 0.18482582598150774}, "confidence": 0.4489816506678717, "input_tokens": 46, "latency_ms": 17.665988000004518} +{"id": "g0206-suporte_configuracao-regionalismo-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.014870243957137185, "suporte_configuracao": 0.5062771677253165, "plano_consulta": 0.030207406454009107, "conta_segunda_via": 0.02297174022919288, "internet_problema_conexao": 0.029380757144710473, "roaming_pacote": 0.005280773712937905, "suporte_sem_sinal": 0.17315787341445835, "sem_correspondencia": 0.2178540373622376}, "confidence": 0.5062771677253165, "input_tokens": 40, "latency_ms": 17.632663000000548} +{"id": "g0206-suporte_configuracao-regionalismo-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_divida": 0.007427647688229197, "roaming_cobranca": 0.004689733018488236, "vas_consulta": 0.12995673678245878, "beneficios_consulta": 0.040852319330290425, "roaming_duvida": 0.010189742751565811, "conta_contestacao": 0.06455907951877721, "suporte_configuracao": 0.14443403440401298, "parceiros_ofertas": 0.028205914340779667, "roaming_pacote": 0.004289531602147234, "internet_problema_conexao": 0.36564993751919267, "conta_pagamento_confirmacao": 0.014887544283155746, "vas_cancelamento": 0.0048958235277799435, "suporte_chip_esim": 0.015614135145401421, "troca_numero": 0.0017361125159772563, "suporte_sem_sinal": 0.07228098043624492, "sem_correspondencia": 0.09033072713549851}, "confidence": 0.36564993751919267, "input_tokens": 50, "latency_ms": 31.011764999988145} +{"id": "g0206-suporte_configuracao-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_chip_esim": 0.03526829393317067, "suporte_sem_sinal": 0.4297978240131035, "internet_problema_conexao": 0.21260651723185284, "sem_correspondencia": 0.322327364821873}, "confidence": 0.4297978240131035, "input_tokens": 43, "latency_ms": 16.177603000016916} +{"id": "g0206-suporte_configuracao-regionalismo-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.024568419628943284, "internet_problema_conexao": 0.09241431848241778, "suporte_configuracao": 0.6097392371698555, "sem_correspondencia": 0.27327802471878354}, "confidence": 0.6097392371698555, "input_tokens": 49, "latency_ms": 15.588499000017464} +{"id": "g0210-suporte_chip_esim-curto_neutro-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"vas_contratacao": 0.009252712190867388, "recarga_nao_creditada": 0.004829845422700902, "suporte_configuracao": 0.032261353196417424, "negociacao_divida": 0.005580727513008837, "internet_consumo": 0.03577926405747873, "conta_vencimento": 0.0033741803128451687, "portabilidade": 0.004531557701268144, "seguranca_perda_roubo": 0.02952634003635904, "cadastro_atualizacao": 0.024676429268657235, "roaming_pacote": 0.0026509426706997664, "atendimento_humano": 0.05301697959296299, "suporte_chip_esim": 0.5475083625247316, "conta_explicacao": 0.010272572815332571, "suporte_sem_sinal": 0.12485936365464287, "troca_numero": 0.010931213457620232, "sem_correspondencia": 0.10094815558440712}, "confidence": 0.5475083625247316, "input_tokens": 31, "latency_ms": 28.030207000000473} +{"id": "g0210-suporte_chip_esim-curto_neutro-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"roaming_cobranca": 0.0027845889604495716, "plano_consulta": 0.039734503112411494, "suporte_chip_esim": 0.503469786989824, "negociacao_religacao": 0.005039676776477108, "suporte_sem_sinal": 0.1005911274603451, "seguranca_perda_roubo": 0.12996623482874586, "internet_problema_conexao": 0.02809369126926795, "recarga_saldo": 0.009762096641527017, "suporte_configuracao": 0.03332117716729151, "desconto_retencao": 0.022527837238781556, "vas_cancelamento": 0.0054166724457175176, "sem_correspondencia": 0.11929260710916131}, "confidence": 0.503469786989824, "input_tokens": 32, "latency_ms": 23.092663999989327} +{"id": "g0210-suporte_chip_esim-curto_neutro-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.045990298063928625, "suporte_configuracao": 0.02793533684354604, "seguranca_perda_roubo": 0.028644907824201444, "recarga_saldo": 0.0034193647448579416, "portabilidade": 0.00729830134791003, "roaming_cobranca": 0.002548781354150711, "roaming_duvida": 0.0032773943899727345, "conta_pagamento_confirmacao": 0.014180972967253545, "plano_nova_linha": 0.08443077341065978, "plano_consulta": 0.06381127565132469, "fidelidade_pontos": 0.058149325845961386, "conta_debito_automatico_digital": 0.010520956086602607, "fidelidade_resgate": 0.0105553665948521, "suporte_chip_esim": 0.32278020843203314, "suporte_sem_sinal": 0.1286144769506494, "sem_correspondencia": 0.18784225949209582}, "confidence": 0.32278020843203314, "input_tokens": 30, "latency_ms": 31.176678999997876} +{"id": "g0210-suporte_chip_esim-curto_neutro-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.058900602211858756, "roaming_pacote": 0.016099524610984933, "plano_consulta": 0.046033640313657094, "suporte_sem_sinal": 0.12781993247202086, "suporte_configuracao": 0.10856337912963107, "desconto_retencao": 0.015177822656078154, "suporte_chip_esim": 0.3810863853126878, "seguranca_fraude": 0.05102042908000876, "vas_contratacao": 0.013736452981510805, "fidelidade_pontos": 0.016037394223264032, "conta_segunda_via": 0.008610823585721496, "sem_correspondencia": 0.15691361342257626}, "confidence": 0.3810863853126878, "input_tokens": 35, "latency_ms": 23.589363000013464} +{"id": "g0210-suporte_chip_esim-curto_neutro-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.03181968221640333, "marketplace_compra": 0.020334291978301743, "seguranca_perda_roubo": 0.046624872317844665, "conta_debito_automatico_digital": 0.012528242404784189, "suporte_chip_esim": 0.5226201953309451, "suporte_sem_sinal": 0.22444009532665263, "conta_vencimento": 0.0019376183412883265, "sem_correspondencia": 0.1396950020837801}, "confidence": 0.5226201953309451, "input_tokens": 32, "latency_ms": 16.997298999996246} +{"id": "g0210-suporte_chip_esim-curto_neutro-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.03752933153948184, "suporte_configuracao": 0.08848463196645599, "cancelamento_linha": 0.011776170025233254, "negociacao_divida": 0.01432035709143483, "suporte_sem_sinal": 0.18581085322374521, "suporte_chip_esim": 0.38992614425553707, "conta_debito_automatico_digital": 0.023761414522560264, "sem_correspondencia": 0.24839109737555154}, "confidence": 0.38992614425553707, "input_tokens": 35, "latency_ms": 17.05065000001582} +{"id": "g0210-suporte_chip_esim-curto_neutro-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.11358478834606392, "seguranca_perda_roubo": 0.07194101917655794, "suporte_configuracao": 0.05773843910900413, "sem_correspondencia": 0.7567357533683741}, "confidence": 0.7567357533683741, "input_tokens": 27, "latency_ms": 15.829900999989377} +{"id": "g0210-suporte_chip_esim-curto_neutro-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 29, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.12866318225860596, "suporte_sem_sinal": 0.18188230693340302, "roaming_duvida": 0.016522914171218872, "parceiros_ofertas": 0.07296109199523926, "suporte_chip_esim": 0.3511103391647339, "seguranca_perda_roubo": 0.06080246344208717, "negociacao_divida": 0.010506447404623032, "sem_correspondencia": 0.1775512546300888}, "confidence": 0.3511103391647339, "input_tokens": 34, "latency_ms": 16.503905000007535} +{"id": "g0210-suporte_chip_esim-curto_neutro-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_compra": 0.026273022174833002, "recarga_realizar": 0.0028385954434784486, "vas_contratacao": 0.00660462648002715, "vas_cancelamento": 0.0017316799246902292, "vas_consulta": 0.19075601586865965, "desconto_retencao": 0.01598174872273236, "roaming_duvida": 0.005949017838158337, "suporte_chip_esim": 0.430721531391191, "plano_troca": 0.005487097726815886, "conta_vencimento": 0.0030028243817163966, "suporte_sem_sinal": 0.11743661899296379, "roaming_cobranca": 0.00218598822109141, "seguranca_perda_roubo": 0.03566534034057735, "suporte_configuracao": 0.021701776717899232, "marketplace_pedido": 0.02373341197702749, "sem_correspondencia": 0.1099307037981383}, "confidence": 0.430721531391191, "input_tokens": 29, "latency_ms": 29.24851199998102} +{"id": "g0210-suporte_chip_esim-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.004894896013796373, "conta_debito_automatico_digital": 0.05863372133939177, "conta_pagamento_confirmacao": 0.07937602800716233, "suporte_configuracao": 0.0501421016060162, "suporte_sem_sinal": 0.24886835585204237, "seguranca_perda_roubo": 0.08043710235689962, "parceiros_ofertas": 0.08836041420013081, "sem_correspondencia": 0.38928738062456053}, "confidence": 0.38928738062456053, "input_tokens": 28, "latency_ms": 16.520355000011477} +{"id": "g0210-suporte_chip_esim-curto_neutro-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"marketplace_pedido": 0.028214530779828818, "seguranca_perda_roubo": 0.02300534412225007, "cadastro_atualizacao": 0.02572805429040981, "internet_pacote_adicional": 0.5406810834496406, "suporte_configuracao": 0.05098577953981016, "suporte_sem_sinal": 0.10209514185077385, "suporte_chip_esim": 0.1264295036770773, "sem_correspondencia": 0.10286056229020936}, "confidence": 0.5406810834496406, "input_tokens": 28, "latency_ms": 17.036216999997578} +{"id": "g0210-suporte_chip_esim-curto_neutro-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.06652632306124029, "suporte_chip_esim": 0.6091145231640747, "seguranca_perda_roubo": 0.03142104274465857, "sem_correspondencia": 0.2929381110300264}, "confidence": 0.6091145231640747, "input_tokens": 34, "latency_ms": 15.875990000012052} +{"id": "g0211-suporte_chip_esim-informal_abreviado-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.07508157151705638, "marketplace_compra": 0.015298036772955003, "vas_consulta": 0.05757349697366265, "internet_pacote_adicional": 0.14219897905998502, "plano_consulta": 0.025757336845114807, "suporte_sem_sinal": 0.1180075251422402, "atendimento_humano": 0.08667194049802456, "cadastro_atualizacao": 0.018926210595707163, "plano_nova_linha": 0.10783390640560217, "suporte_chip_esim": 0.25503063059394826, "seguranca_perda_roubo": 0.003450995291857075, "sem_correspondencia": 0.09416937030384669}, "confidence": 0.25503063059394826, "input_tokens": 59, "latency_ms": 24.37609000000407} +{"id": "g0211-suporte_chip_esim-informal_abreviado-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.49049379085914835, "suporte_configuracao": 0.03714448338113856, "suporte_sem_sinal": 0.10726258518309618, "seguranca_perda_roubo": 0.2429170391941568, "roaming_duvida": 0.01048516424136787, "fidelidade_pontos": 0.01105791367412069, "conta_segunda_via": 0.01210798829410931, "sem_correspondencia": 0.08853103517286225}, "confidence": 0.49049379085914835, "input_tokens": 56, "latency_ms": 18.016144000000622} +{"id": "g0211-suporte_chip_esim-informal_abreviado-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.05002635082986749, "suporte_sem_sinal": 0.18356445837733884, "atendimento_humano": 0.058217862046020315, "recarga_nao_creditada": 0.003232152505557632, "seguranca_perda_roubo": 0.19509447052468887, "conta_pagamento_confirmacao": 0.007698676719184567, "suporte_chip_esim": 0.3589401026487606, "sem_correspondencia": 0.14322592634858167}, "confidence": 0.3589401026487606, "input_tokens": 58, "latency_ms": 17.54643299997838} +{"id": "g0211-suporte_chip_esim-informal_abreviado-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_contratacao": 0.022006227838600904, "internet_problema_conexao": 0.1812323718948763, "negociacao_religacao": 0.019628073371204917, "roaming_duvida": 0.012699974280922594, "fidelidade_pontos": 0.02153934280886625, "recarga_nao_creditada": 0.004824413758454204, "suporte_sem_sinal": 0.20662111850916434, "conta_pagamento_confirmacao": 0.02179752218182009, "roaming_cobranca": 0.007192345563947905, "seguranca_fraude": 0.0519136135997872, "conta_segunda_via": 0.01918952848647883, "marketplace_pedido": 0.028344175772538185, "suporte_configuracao": 0.15360137312407723, "plano_nova_linha": 0.023481649501623066, "seguranca_perda_roubo": 0.07835241893165663, "sem_correspondencia": 0.14757585037598137}, "confidence": 0.20662111850916434, "input_tokens": 55, "latency_ms": 31.416121999995994} +{"id": "g0211-suporte_chip_esim-informal_abreviado-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_segunda_via": 0.01467227764045163, "conta_contestacao": 0.05433124730109191, "internet_problema_conexao": 0.10695791350344926, "cancelamento_linha": 0.005378100608608051, "conta_debito_automatico_digital": 0.008735296402883274, "roaming_cobranca": 0.0021092528686028084, "recarga_realizar": 0.004289400806254599, "recarga_nao_creditada": 0.00520128203114832, "seguranca_perda_roubo": 0.02436691732974583, "vas_cancelamento": 0.005840297846173089, "troca_numero": 0.0013312817450099332, "suporte_sem_sinal": 0.09605313187517647, "suporte_configuracao": 0.02364235394746066, "suporte_chip_esim": 0.4569844350735281, "internet_pacote_adicional": 0.060417414309396435, "sem_correspondencia": 0.12968939671101964}, "confidence": 0.4569844350735281, "input_tokens": 45, "latency_ms": 31.22181499998078} +{"id": "g0211-suporte_chip_esim-informal_abreviado-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.03513997074875648, "suporte_chip_esim": 0.3614633494043058, "reclamacao_atendimento": 0.10813957191354388, "internet_problema_conexao": 0.056510872109165784, "roaming_pacote": 0.01032700693225008, "suporte_sem_sinal": 0.1672486852894906, "suporte_configuracao": 0.08832110723031227, "sem_correspondencia": 0.1728494363721751}, "confidence": 0.3614633494043058, "input_tokens": 52, "latency_ms": 18.313730000016903} +{"id": "g0211-suporte_chip_esim-informal_abreviado-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"cadastro_atualizacao": 0.0451297074011371, "conta_segunda_via": 0.0109640644835966, "suporte_configuracao": 0.01669094468151013, "roaming_duvida": 0.003597928786441793, "marketplace_pedido": 0.015513039594419109, "vas_cancelamento": 0.003748482430580324, "suporte_chip_esim": 0.5465329698425843, "seguranca_perda_roubo": 0.04420016554709889, "conta_debito_automatico_digital": 0.012847782604251047, "bonus_nao_recebido": 0.002964938889293462, "parceiros_ofertas": 0.01599954572694068, "negociacao_divida": 0.006047399507610191, "vas_consulta": 0.13596064877085962, "plano_nova_linha": 0.007470910647366227, "suporte_sem_sinal": 0.06784180319571284, "sem_correspondencia": 0.06448966789059779}, "confidence": 0.5465329698425843, "input_tokens": 51, "latency_ms": 34.304891999994425} +{"id": "g0211-suporte_chip_esim-informal_abreviado-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.08413439298207694, "seguranca_perda_roubo": 0.028322216951163607, "suporte_chip_esim": 0.2091620614142439, "sem_correspondencia": 0.6783813286525155}, "confidence": 0.6783813286525155, "input_tokens": 59, "latency_ms": 16.142013999996152} +{"id": "g0211-suporte_chip_esim-informal_abreviado-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.05248363826497026, "suporte_chip_esim": 0.2137323224366163, "suporte_configuracao": 0.0509230993275449, "sem_correspondencia": 0.6828609399708685}, "confidence": 0.6828609399708685, "input_tokens": 47, "latency_ms": 15.832743000004257} +{"id": "g0211-suporte_chip_esim-informal_abreviado-09-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_sem_sinal": 0.13775281851860094, "suporte_chip_esim": 0.5215511414310631, "seguranca_perda_roubo": 0.0585382963644598, "suporte_configuracao": 0.04221221879313901, "vas_cancelamento": 0.008195356610893994, "internet_pacote_adicional": 0.08771671509986519, "beneficios_consulta": 0.05594383651663819, "sem_correspondencia": 0.08808961666533976}, "confidence": 0.5215511414310631, "input_tokens": 56, "latency_ms": 17.641421999996965} +{"id": "g0211-suporte_chip_esim-informal_abreviado-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.032318100333213806, "suporte_chip_esim": 0.22541280090808868, "suporte_configuracao": 0.09421926736831665, "sem_correspondencia": 0.6480498313903809}, "confidence": 0.6480498313903809, "input_tokens": 51, "latency_ms": 15.555290999998306} +{"id": "g0211-suporte_chip_esim-informal_abreviado-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.04276216249820033, "recarga_nao_creditada": 0.009126447746318362, "suporte_sem_sinal": 0.14703884195292782, "vas_contratacao": 0.00654983962760298, "roaming_cobranca": 0.0014786383307140824, "bonus_nao_recebido": 0.008961081184557183, "suporte_chip_esim": 0.5550476114266067, "seguranca_perda_roubo": 0.08158391422519208, "conta_explicacao": 0.009255354893231538, "plano_troca": 0.0068957095363895845, "portabilidade": 0.004553495277892443, "sem_correspondencia": 0.12674690330036692}, "confidence": 0.5550476114266067, "input_tokens": 49, "latency_ms": 23.522434000000203} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.08500945996457861, "suporte_configuracao": 0.08483600300416339, "suporte_chip_esim": 0.4407532348948257, "sem_correspondencia": 0.3894013021364323}, "confidence": 0.4407532348948257, "input_tokens": 36, "latency_ms": 16.33524999999736} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 151, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.16932515642302898, "suporte_sem_sinal": 0.24310929846848084, "seguranca_perda_roubo": 0.06560949920109008, "suporte_configuracao": 0.055014263326169335, "recarga_nao_creditada": 0.0044297389273556045, "conta_segunda_via": 0.020818682193582114, "suporte_chip_esim": 0.1622183307798735, "sem_correspondencia": 0.27947503068041957}, "confidence": 0.27947503068041957, "input_tokens": 62, "latency_ms": 19.814760000002707} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 0.02701088152807451, "conta_pagamento_confirmacao": 0.013056840387350976, "suporte_sem_sinal": 0.12850248459085253, "marketplace_pedido": 0.021328823052471146, "suporte_chip_esim": 0.5429402439998419, "troca_numero": 0.008982857441420525, "desconto_retencao": 0.007713977034644624, "conta_vencimento": 0.002075028548508211, "atendimento_humano": 0.03251540571146748, "conta_debito_automatico_digital": 0.017322783811774597, "cadastro_atualizacao": 0.03167765500168267, "seguranca_fraude": 0.04773765670673169, "cancelamento_linha": 0.0018275217813064038, "seguranca_perda_roubo": 0.0313812746390046, "suporte_configuracao": 0.01885598659644965, "sem_correspondencia": 0.0670705791684185}, "confidence": 0.5429402439998419, "input_tokens": 39, "latency_ms": 30.27392899997494} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.908239586019589, "suporte_sem_sinal": 0.013619526965457034, "marketplace_pedido": 0.005634970857385743, "plano_troca": 0.0017562476821760791, "suporte_configuracao": 0.003995303455362579, "suporte_chip_esim": 0.05188838667771427, "seguranca_perda_roubo": 0.004524487917259969, "sem_correspondencia": 0.010341490425055385}, "confidence": 0.908239586019589, "input_tokens": 54, "latency_ms": 17.601971999994248} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_vencimento": 0.0027087650812642797, "conta_debito_automatico_digital": 0.015510815375892073, "suporte_configuracao": 0.05704536385241996, "marketplace_compra": 0.022169467850763045, "suporte_sem_sinal": 0.06537017654697487, "fidelidade_pontos": 0.015453239154472541, "portabilidade": 0.0047884273817779275, "internet_pacote_adicional": 0.4629627540017821, "conta_segunda_via": 0.010011467597823297, "conta_explicacao": 0.013652365924862186, "vas_consulta": 0.1460474509797362, "plano_troca": 0.005610010780654325, "vas_contratacao": 0.005571728302417442, "internet_consumo": 0.06249743769889068, "seguranca_perda_roubo": 0.02741980792411602, "sem_correspondencia": 0.08318072154615305}, "confidence": 0.4629627540017821, "input_tokens": 42, "latency_ms": 30.37414600001398} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_chip_esim": 0.14232668188909528, "suporte_sem_sinal": 0.026720796543214503, "beneficios_consulta": 0.04292923261321526, "internet_consumo": 0.7220736855443324, "suporte_configuracao": 0.01586896523290857, "conta_explicacao": 0.007144988750849211, "seguranca_perda_roubo": 0.003938446208374645, "sem_correspondencia": 0.0389972032180102}, "confidence": 0.7220736855443324, "input_tokens": 49, "latency_ms": 17.83973100000935} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"plano_consulta": 0.08279472494074663, "conta_segunda_via": 0.009789698594046856, "bonus_nao_recebido": 0.03631315665262141, "suporte_configuracao": 0.01797167911577408, "roaming_pacote": 0.0028684574567410543, "suporte_chip_esim": 0.33506255990734385, "beneficios_consulta": 0.06643771156424395, "fidelidade_pontos": 0.024065146248311336, "cancelamento_linha": 0.0058703799681547215, "seguranca_perda_roubo": 0.01878763510180475, "recarga_saldo": 0.00339472669736084, "internet_problema_conexao": 0.10767764697954223, "suporte_sem_sinal": 0.10676315519474058, "vas_consulta": 0.08659504288400743, "negociacao_religacao": 0.005409881431406839, "sem_correspondencia": 0.09019839726315343}, "confidence": 0.33506255990734385, "input_tokens": 36, "latency_ms": 30.73841500000185} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.060374067358189586, "troca_numero": 0.0017069792692918195, "seguranca_fraude": 0.029524062378780216, "conta_explicacao": 0.042850059323945255, "conta_vencimento": 0.0034943167771085497, "cadastro_atualizacao": 0.022794323466612462, "suporte_chip_esim": 0.4548900808187217, "reclamacao_atendimento": 0.07711439723362024, "conta_debito_automatico_digital": 0.01358130506391274, "conta_contestacao": 0.02297378560479331, "beneficios_consulta": 0.11541428631943253, "sem_correspondencia": 0.15528233638559163}, "confidence": 0.4548900808187217, "input_tokens": 48, "latency_ms": 24.26638299999695} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"fidelidade_pontos": 0.017622910320976657, "parceiros_ofertas": 0.01674889016763358, "suporte_configuracao": 0.0199313311423155, "suporte_sem_sinal": 0.07125808995531764, "plano_nova_linha": 0.008190185707640978, "vas_consulta": 0.09827107869790372, "seguranca_fraude": 0.019416428971319358, "vas_cancelamento": 0.0015296611133124279, "beneficios_consulta": 0.042071733339670986, "recarga_realizar": 0.0011617304911627005, "seguranca_perda_roubo": 0.024741673675014512, "internet_problema_conexao": 0.023901732477091663, "desconto_retencao": 0.0036013298424802335, "conta_pagamento_confirmacao": 0.00948246562038746, "suporte_chip_esim": 0.5881166418419725, "sem_correspondencia": 0.05395411663580002}, "confidence": 0.5881166418419725, "input_tokens": 38, "latency_ms": 31.35672500002329} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.10654899458112382, "seguranca_perda_roubo": 0.1205995825666942, "marketplace_pedido": 0.031178515346388304, "conta_debito_automatico_digital": 0.04454101986337263, "bonus_nao_recebido": 0.027312083118945205, "suporte_configuracao": 0.014228503193280654, "plano_nova_linha": 0.014885726357091728, "marketplace_compra": 0.030718652474286682, "conta_contestacao": 0.42475935737647236, "parceiros_ofertas": 0.03577026718152637, "suporte_sem_sinal": 0.08681645973247204, "sem_correspondencia": 0.062640838208346}, "confidence": 0.42475935737647236, "input_tokens": 51, "latency_ms": 24.751436999991938} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 0.040029264511193034, "recarga_nao_creditada": 0.0026612549238549544, "conta_vencimento": 0.0022008549160688184, "beneficios_consulta": 0.04729046988957236, "vas_contratacao": 0.006805396092339605, "reclamacao_atendimento": 0.024973774032280203, "troca_numero": 0.004348671477804369, "seguranca_perda_roubo": 0.012968844580135523, "suporte_chip_esim": 0.6439368648359598, "suporte_sem_sinal": 0.09635217373399975, "suporte_configuracao": 0.03186137191370829, "sem_correspondencia": 0.08657105909308326}, "confidence": 0.6439368648359598, "input_tokens": 42, "latency_ms": 23.07625299999927} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.020805516317743637, "fidelidade_pontos": 0.013682647314045919, "suporte_sem_sinal": 0.12558059979139827, "plano_consulta": 0.04267744173656412, "conta_contestacao": 0.028801917508333805, "seguranca_perda_roubo": 0.030056621416314572, "marketplace_compra": 0.011899155187381208, "seguranca_fraude": 0.02334766943695347, "suporte_chip_esim": 0.1603883728565822, "recarga_nao_creditada": 0.42490964126352415, "suporte_configuracao": 0.02167292412710023, "sem_correspondencia": 0.09617749304405847}, "confidence": 0.42490964126352415, "input_tokens": 51, "latency_ms": 24.61969700001987} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_problema_conexao": 0.031146746889151276, "marketplace_pedido": 0.03421796364683414, "conta_segunda_via": 0.06396112364668148, "conta_contestacao": 0.03950962284452685, "plano_consulta": 0.025124491234560807, "suporte_chip_esim": 0.023177652730838577, "conta_debito_automatico_digital": 0.020260581029670238, "seguranca_fraude": 0.14349287240511815, "portabilidade": 0.005789469256997265, "seguranca_perda_roubo": 0.5289493612013052, "roaming_cobranca": 0.002013173348735471, "sem_correspondencia": 0.08235694176558052}, "confidence": 0.5289493612013052, "input_tokens": 43, "latency_ms": 24.407453999998552} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.8533652170467393, "seguranca_fraude": 0.02247768789053652, "suporte_chip_esim": 0.008582612575646914, "sem_correspondencia": 0.11557448248707725}, "confidence": 0.8533652170467393, "input_tokens": 46, "latency_ms": 15.839285999987851} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_pagamento_confirmacao": 0.05643866415504622, "conta_segunda_via": 0.02476995550781621, "internet_problema_conexao": 0.0262131087120441, "seguranca_perda_roubo": 0.358062912283453, "marketplace_compra": 0.025310288360408294, "plano_nova_linha": 0.017484846935127765, "vas_contratacao": 0.007482435331272026, "recarga_realizar": 0.006699584224832528, "suporte_chip_esim": 0.008829503057017832, "atendimento_humano": 0.05426699878969792, "conta_debito_automatico_digital": 0.013515859439496415, "bonus_nao_recebido": 0.030579148811723328, "seguranca_fraude": 0.11078578648609559, "recarga_saldo": 0.007406028698205093, "plano_consulta": 0.10588663500885263, "sem_correspondencia": 0.14626824419891107}, "confidence": 0.358062912283453, "input_tokens": 40, "latency_ms": 31.683158999982197} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.013380177169514703, "vas_contratacao": 0.016240469929868693, "seguranca_perda_roubo": 0.5181991996072323, "roaming_cobranca": 0.010045111998411507, "seguranca_fraude": 0.0924909775053228, "bonus_nao_recebido": 0.022774696095570594, "conta_explicacao": 0.04807493409430682, "conta_vencimento": 0.007990805342896224, "suporte_chip_esim": 0.023102050388954017, "conta_contestacao": 0.05207842157693481, "negociacao_divida": 0.015458225099836754, "sem_correspondencia": 0.18016493119115087}, "confidence": 0.5181991996072323, "input_tokens": 43, "latency_ms": 24.08912399999963} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.603188613695288, "seguranca_fraude": 0.18432553984623454, "suporte_chip_esim": 0.02867488839449735, "sem_correspondencia": 0.1838109580639801}, "confidence": 0.603188613695288, "input_tokens": 38, "latency_ms": 15.604596999992282} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5541692662517019, "suporte_chip_esim": 0.02358860018168016, "seguranca_fraude": 0.07429896624950881, "sem_correspondencia": 0.34794316731710917}, "confidence": 0.5541692662517019, "input_tokens": 39, "latency_ms": 15.92220999998517} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.8100443901097995, "suporte_chip_esim": 0.007057567026182049, "seguranca_fraude": 0.04418850546000717, "sem_correspondencia": 0.13870953740401132}, "confidence": 0.8100443901097995, "input_tokens": 40, "latency_ms": 15.548308000006728} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.06203133283138556, "plano_nova_linha": 0.03160661115343831, "suporte_chip_esim": 0.016309200063503494, "roaming_cobranca": 0.0010526527357804746, "conta_segunda_via": 0.007267231579002651, "internet_pacote_adicional": 0.02885724598114092, "seguranca_perda_roubo": 0.7161974624464558, "internet_problema_conexao": 0.02270921794415414, "cadastro_atualizacao": 0.014829888960743423, "desconto_retencao": 0.007959191766972446, "fidelidade_pontos": 0.008117752249407082, "sem_correspondencia": 0.0830622122880157}, "confidence": 0.7161974624464558, "input_tokens": 41, "latency_ms": 23.376189000003933} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.007206130912156668, "suporte_chip_esim": 0.01399814460365122, "seguranca_perda_roubo": 0.416529636593765, "internet_pacote_adicional": 0.20217191257457318, "marketplace_pedido": 0.02263684468277118, "cadastro_atualizacao": 0.03283544108586076, "parceiros_ofertas": 0.015402468155189404, "recarga_saldo": 0.001661725150606236, "troca_numero": 0.0011274993374714114, "vas_consulta": 0.09430562277733263, "seguranca_fraude": 0.09466226715319535, "sem_correspondencia": 0.09746230697342691}, "confidence": 0.416529636593765, "input_tokens": 40, "latency_ms": 22.716129999992063} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_consumo": 0.0853313115239567, "seguranca_perda_roubo": 0.5385842210444203, "seguranca_fraude": 0.1437564164078614, "marketplace_pedido": 0.015513230721421828, "internet_pacote_adicional": 0.07911751998575013, "portabilidade": 0.005741772587234263, "roaming_duvida": 0.003191597227183229, "atendimento_humano": 0.033653161714602135, "cadastro_atualizacao": 0.02200888051167148, "suporte_chip_esim": 0.006092098879560619, "parceiros_ofertas": 0.010276934847951835, "sem_correspondencia": 0.056732854548386086}, "confidence": 0.5385842210444203, "input_tokens": 40, "latency_ms": 23.126587000007248} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"cancelamento_linha": 0.008180820185037959, "fidelidade_pontos": 0.016709465128885496, "conta_explicacao": 0.01922506792484618, "seguranca_fraude": 0.060111919825049195, "seguranca_perda_roubo": 0.7609871441631897, "suporte_chip_esim": 0.013627291327054078, "marketplace_compra": 0.016402355929407055, "sem_correspondencia": 0.10475593551653034}, "confidence": 0.7609871441631897, "input_tokens": 37, "latency_ms": 16.57333899999003} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.09942815716353788, "suporte_chip_esim": 0.032992156487338116, "seguranca_perda_roubo": 0.5232940062775385, "sem_correspondencia": 0.3442856800715855}, "confidence": 0.5232940062775385, "input_tokens": 43, "latency_ms": 16.189682000003813} +{"id": "g0220-seguranca_perda_roubo-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"marketplace_compra": 0.026497987043187506, "internet_consumo": 0.06421930103677134, "seguranca_fraude": 0.36589925118166017, "recarga_realizar": 0.0050001147203104675, "conta_explicacao": 0.04395682573479318, "suporte_sem_sinal": 0.1390031971408726, "conta_debito_automatico_digital": 0.06695889432136364, "portabilidade": 0.008330550665760389, "suporte_chip_esim": 0.013833692713316801, "troca_numero": 0.0027010521310920966, "roaming_pacote": 0.0021752218371174545, "conta_contestacao": 0.046821599944621324, "marketplace_pedido": 0.02369827130070808, "vas_cancelamento": 0.07451442351511033, "cadastro_atualizacao": 0.019558134691486706, "sem_correspondencia": 0.09683148202182792}, "confidence": 0.36589925118166017, "input_tokens": 46, "latency_ms": 30.380629999996245} +{"id": "g0220-seguranca_perda_roubo-regionalismo-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_configuracao": 0.02075917859620275, "reclamacao_atendimento": 0.05310359666445325, "recarga_nao_creditada": 0.003346751953339695, "recarga_realizar": 0.00556407177624945, "seguranca_fraude": 0.02687020076083281, "suporte_chip_esim": 0.0196896365616982, "conta_explicacao": 0.01982691537363158, "vas_cancelamento": 0.015809988809134666, "seguranca_perda_roubo": 0.521471924428462, "internet_pacote_adicional": 0.029187718786884156, "atendimento_humano": 0.038525887335988156, "internet_consumo": 0.0359874372406156, "bonus_nao_recebido": 0.006698134442580754, "plano_nova_linha": 0.007932481459392925, "plano_consulta": 0.09774829574718712, "sem_correspondencia": 0.09747778006334688}, "confidence": 0.521471924428462, "input_tokens": 37, "latency_ms": 31.143299999996543} +{"id": "g0220-seguranca_perda_roubo-regionalismo-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"portabilidade": 0.005700126712676465, "suporte_chip_esim": 0.007993741178512634, "reclamacao_atendimento": 0.07738196903933187, "conta_vencimento": 0.002021559566429794, "roaming_duvida": 0.00481305414675589, "plano_troca": 0.004561047128131246, "seguranca_perda_roubo": 0.6536580336564556, "recarga_saldo": 0.0012767963368325972, "desconto_retencao": 0.009084261142692028, "troca_numero": 0.007969523999767272, "seguranca_fraude": 0.13571769277385082, "internet_problema_conexao": 0.021619317985370652, "fidelidade_resgate": 0.007267249099214089, "internet_pacote_adicional": 0.0075404092455871995, "recarga_nao_creditada": 0.0009792072522626302, "sem_correspondencia": 0.05241601073612922}, "confidence": 0.6536580336564556, "input_tokens": 46, "latency_ms": 30.352259000011372} +{"id": "g0220-seguranca_perda_roubo-regionalismo-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5340387501187163, "suporte_chip_esim": 0.017795392300602304, "reclamacao_atendimento": 0.059653367205301185, "portabilidade": 0.0030649853126208156, "seguranca_fraude": 0.13853373349515927, "fidelidade_resgate": 0.007482964466609552, "negociacao_divida": 0.006089719327147513, "vas_consulta": 0.03716621740043635, "conta_explicacao": 0.016860498986912605, "parceiros_ofertas": 0.02296170338464392, "recarga_realizar": 0.0015978224935747202, "marketplace_compra": 0.014109086974574558, "conta_debito_automatico_digital": 0.009588503774406352, "atendimento_humano": 0.04616768524265525, "cancelamento_linha": 0.004825231402926467, "sem_correspondencia": 0.08006433811371286}, "confidence": 0.5340387501187163, "input_tokens": 41, "latency_ms": 31.339080999998714} +{"id": "g0220-seguranca_perda_roubo-regionalismo-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.261608389381049, "cancelamento_linha": 0.01346920789704287, "seguranca_perda_roubo": 0.31493675393464965, "roaming_pacote": 0.002393640786659309, "fidelidade_resgate": 0.008778266520829532, "portabilidade": 0.005505140350032357, "conta_debito_automatico_digital": 0.008614582854689317, "parceiros_ofertas": 0.02754914919272684, "vas_consulta": 0.04085069108834031, "internet_problema_conexao": 0.04930229435674877, "bonus_nao_recebido": 0.01393159558087154, "suporte_chip_esim": 0.01797583494964966, "beneficios_consulta": 0.07118706333892333, "conta_explicacao": 0.025058433162627597, "seguranca_fraude": 0.04734091040779391, "sem_correspondencia": 0.09149804619736597}, "confidence": 0.31493675393464965, "input_tokens": 37, "latency_ms": 31.6632339999785} +{"id": "g0220-seguranca_perda_roubo-regionalismo-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_sem_sinal": 0.13484934840487428, "plano_nova_linha": 0.03467029556313919, "seguranca_perda_roubo": 0.49806609975995414, "marketplace_pedido": 0.02411140470458274, "suporte_chip_esim": 0.03247568965412867, "conta_pagamento_confirmacao": 0.028590239562373897, "parceiros_ofertas": 0.023424740526112903, "internet_consumo": 0.03265295387910254, "seguranca_fraude": 0.05621248845540757, "cadastro_atualizacao": 0.020644673544040936, "recarga_nao_creditada": 0.0008878674696887273, "troca_numero": 0.00147504694942629, "fidelidade_resgate": 0.007313463376409519, "portabilidade": 0.010152512883574192, "vas_contratacao": 0.007817724291607916, "sem_correspondencia": 0.08665545097557646}, "confidence": 0.49806609975995414, "input_tokens": 38, "latency_ms": 30.470544999985805} +{"id": "g0220-seguranca_perda_roubo-regionalismo-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_cobranca": 0.0016999285768286789, "cancelamento_linha": 0.004146415071853631, "seguranca_fraude": 0.04723788566888403, "marketplace_pedido": 0.014314854748984916, "suporte_chip_esim": 0.005541720622274715, "seguranca_perda_roubo": 0.7496865025176281, "vas_consulta": 0.10974426776024135, "sem_correspondencia": 0.06762842503330455}, "confidence": 0.7496865025176281, "input_tokens": 38, "latency_ms": 17.900553999993463} +{"id": "g0220-seguranca_perda_roubo-regionalismo-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.08123586207678092, "marketplace_pedido": 0.05654283902556662, "suporte_chip_esim": 0.019824798859431798, "internet_consumo": 0.0337841915599061, "suporte_configuracao": 0.02134760251620343, "beneficios_consulta": 0.05281779837619483, "seguranca_perda_roubo": 0.5964383395445497, "internet_problema_conexao": 0.014236210636589381, "recarga_realizar": 0.001503954037383873, "portabilidade": 0.003612189267862606, "conta_vencimento": 0.002071989669805544, "desconto_retencao": 0.0064318565639651, "negociacao_religacao": 0.0034631227100787847, "conta_pagamento_confirmacao": 0.011767869642615367, "roaming_pacote": 0.001625661132294533, "sem_correspondencia": 0.09329571438077139}, "confidence": 0.5964383395445497, "input_tokens": 36, "latency_ms": 30.434123999981466} +{"id": "g0220-seguranca_perda_roubo-regionalismo-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.016273094342640234, "suporte_chip_esim": 0.006411270972887361, "seguranca_perda_roubo": 0.9138309214275362, "sem_correspondencia": 0.06348471325693628}, "confidence": 0.9138309214275362, "input_tokens": 37, "latency_ms": 15.444420000022774} +{"id": "g0220-seguranca_perda_roubo-regionalismo-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.009737393440179362, "seguranca_perda_roubo": 0.5861265431430347, "parceiros_ofertas": 0.04017755605521336, "vas_consulta": 0.12384392584628993, "seguranca_fraude": 0.10385266287638929, "suporte_chip_esim": 0.013927182572465509, "recarga_realizar": 0.0036471477688584295, "roaming_cobranca": 0.0024009355341651864, "vas_cancelamento": 0.008479242814696964, "recarga_saldo": 0.002330460960700414, "conta_explicacao": 0.015456765289120421, "sem_correspondencia": 0.09002018369888638}, "confidence": 0.5861265431430347, "input_tokens": 37, "latency_ms": 22.668872999986434} +{"id": "g0220-seguranca_perda_roubo-regionalismo-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_explicacao": 0.031109810695095746, "suporte_chip_esim": 0.021737716363223466, "suporte_configuracao": 0.02463831111138761, "conta_debito_automatico_digital": 0.017497542658903138, "conta_contestacao": 0.03943929316493258, "seguranca_fraude": 0.10945015778745927, "seguranca_perda_roubo": 0.6726390493893942, "sem_correspondencia": 0.08348811882960398}, "confidence": 0.6726390493893942, "input_tokens": 34, "latency_ms": 17.40808600001742} +{"id": "g0220-seguranca_perda_roubo-regionalismo-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.008805054689922721, "reclamacao_atendimento": 0.12479102504244773, "portabilidade": 0.006304171258529087, "suporte_configuracao": 0.030623331368393552, "suporte_chip_esim": 0.025258624354439797, "conta_debito_automatico_digital": 0.012430865021556353, "cancelamento_linha": 0.0429129249927092, "seguranca_fraude": 0.07486725981192746, "recarga_nao_creditada": 0.0013503813642097426, "troca_numero": 0.002841502806104223, "seguranca_perda_roubo": 0.5557284043129498, "sem_correspondencia": 0.11408645497681034}, "confidence": 0.5557284043129498, "input_tokens": 42, "latency_ms": 23.165661000007276} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 202, "length_bucket": "longo"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.04021322309845781, "suporte_chip_esim": 0.005120650816761839, "seguranca_perda_roubo": 0.9274733226317128, "sem_correspondencia": 0.0271928034530676}, "confidence": 0.9274733226317128, "input_tokens": 78, "latency_ms": 15.852118999987397} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.01146991435160334, "seguranca_perda_roubo": 0.8307213697839625, "seguranca_fraude": 0.09267077419559573, "sem_correspondencia": 0.0651379416688384}, "confidence": 0.8307213697839625, "input_tokens": 77, "latency_ms": 16.094832000021597} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_chip_esim": 0.03409865308001713, "seguranca_fraude": 0.7753752036741821, "internet_pacote_adicional": 0.05420871893640315, "sem_correspondencia": 0.1363174243093976}, "confidence": 0.7753752036741821, "input_tokens": 74, "latency_ms": 16.31361299999412} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 181, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.1682315229225333, "conta_segunda_via": 0.026347826219260007, "seguranca_fraude": 0.15890652493499194, "suporte_chip_esim": 0.006001862440206569, "conta_debito_automatico_digital": 0.009600935837472712, "roaming_pacote": 0.0026059465922735467, "suporte_configuracao": 0.021068443345014277, "desconto_retencao": 0.006158080631655998, "recarga_saldo": 0.0015104776773226432, "vas_contratacao": 0.009268409894618712, "conta_vencimento": 0.0023081245237234014, "cancelamento_linha": 0.005029785621607561, "seguranca_perda_roubo": 0.4165872182174684, "troca_numero": 0.0008760459909098838, "vas_consulta": 0.11135796099439628, "sem_correspondencia": 0.05414083415654476}, "confidence": 0.4165872182174684, "input_tokens": 81, "latency_ms": 31.69992200000138} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_consulta": 0.14202483311275937, "portabilidade": 0.022569235406199515, "seguranca_perda_roubo": 0.4595155633083683, "seguranca_fraude": 0.1582228112203719, "bonus_nao_recebido": 0.018465096463082746, "suporte_chip_esim": 0.008606299975923545, "recarga_saldo": 0.004654210140719355, "plano_nova_linha": 0.013121222920912466, "recarga_realizar": 0.00407683210183116, "desconto_retencao": 0.011267994527843304, "roaming_duvida": 0.010229790666651568, "sem_correspondencia": 0.14724611015533673}, "confidence": 0.4595155633083683, "input_tokens": 77, "latency_ms": 26.19608699998821} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"reclamacao_atendimento": 0.1789822261622049, "atendimento_humano": 0.09427931845707051, "suporte_chip_esim": 0.03675455494918824, "seguranca_fraude": 0.12840859036140248, "fidelidade_pontos": 0.018056163015437998, "marketplace_compra": 0.008696619122683415, "recarga_realizar": 0.0017113043076318214, "conta_pagamento_confirmacao": 0.00977774780605598, "internet_problema_conexao": 0.03771740845094671, "beneficios_consulta": 0.056596629714231655, "seguranca_perda_roubo": 0.3753093754137354, "sem_correspondencia": 0.053710062239410925}, "confidence": 0.3753093754137354, "input_tokens": 75, "latency_ms": 26.461503999996694} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.07711198630179285, "plano_consulta": 0.08178104891594783, "negociacao_divida": 0.004170225307567832, "recarga_nao_creditada": 0.0007587963773376069, "roaming_duvida": 0.0031692954892894643, "conta_contestacao": 0.03989202003641745, "seguranca_perda_roubo": 0.5730330128205966, "marketplace_compra": 0.008966671890285985, "seguranca_fraude": 0.11386749456644298, "conta_explicacao": 0.011392738233098382, "vas_cancelamento": 0.005434483546919384, "fidelidade_resgate": 0.006036475534897916, "plano_troca": 0.0049999889862378626, "internet_consumo": 0.017696886575882774, "suporte_chip_esim": 0.005804059338704968, "sem_correspondencia": 0.04588481607858011}, "confidence": 0.5730330128205966, "input_tokens": 79, "latency_ms": 34.50108100000193} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.21299932877253805, "vas_consulta": 0.174170747237121, "fidelidade_pontos": 0.012597796495447126, "suporte_chip_esim": 0.007386819452618417, "recarga_realizar": 0.00436000292714685, "vas_contratacao": 0.011388759118142763, "seguranca_perda_roubo": 0.3434259888311606, "reclamacao_atendimento": 0.09921827158032147, "negociacao_religacao": 0.008431032292143412, "internet_pacote_adicional": 0.0538836754356663, "recarga_nao_creditada": 0.002044028134975556, "sem_correspondencia": 0.0700935497227185}, "confidence": 0.3434259888311606, "input_tokens": 80, "latency_ms": 26.288300999993908} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 171, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"bonus_nao_recebido": 0.02191265831924636, "suporte_configuracao": 0.016217291156899235, "roaming_pacote": 0.0019248869267626284, "cancelamento_linha": 0.0351918260921792, "desconto_retencao": 0.005577969762300278, "internet_problema_conexao": 0.05578847906345149, "seguranca_perda_roubo": 0.5210435326782089, "vas_cancelamento": 0.008160999876341668, "negociacao_religacao": 0.008221999641588195, "fidelidade_resgate": 0.009485383402094564, "marketplace_compra": 0.00821104915088972, "internet_pacote_adicional": 0.04857044980163951, "suporte_chip_esim": 0.01248513519403767, "seguranca_fraude": 0.13670404088288496, "atendimento_humano": 0.04398283308625716, "sem_correspondencia": 0.06652146496521846}, "confidence": 0.5210435326782089, "input_tokens": 76, "latency_ms": 34.530189000008704} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 175, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_religacao": 0.019034383003058267, "conta_explicacao": 0.02163836826070683, "beneficios_consulta": 0.06551227437931614, "suporte_chip_esim": 0.00895168687051386, "plano_nova_linha": 0.009882497177836605, "cancelamento_linha": 0.044225847316543596, "suporte_sem_sinal": 0.07273010597975471, "seguranca_perda_roubo": 0.6325968232942243, "conta_contestacao": 0.02149841656076986, "vas_cancelamento": 0.0077661645065587315, "seguranca_fraude": 0.04730391299726442, "sem_correspondencia": 0.04885951965345265}, "confidence": 0.6325968232942243, "input_tokens": 73, "latency_ms": 25.70321499999295} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.6672116132759303, "seguranca_fraude": 0.12906631082099745, "suporte_chip_esim": 0.0173073680391006, "sem_correspondencia": 0.18641470786397168}, "confidence": 0.6672116132759303, "input_tokens": 77, "latency_ms": 16.254012000018747} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"atendimento_humano": 0.08639258303181768, "conta_debito_automatico_digital": 0.01129972768979584, "internet_pacote_adicional": 0.08511563545070112, "fidelidade_resgate": 0.03207454516128975, "seguranca_fraude": 0.34909690060409676, "parceiros_ofertas": 0.04215205537338283, "reclamacao_atendimento": 0.07141821216107824, "roaming_cobranca": 0.0030374464664889556, "suporte_chip_esim": 0.05163646210628656, "cancelamento_linha": 0.07241831106334651, "vas_consulta": 0.044287294953691075, "roaming_pacote": 0.0017201195317714762, "recarga_nao_creditada": 0.0021099867682389376, "beneficios_consulta": 0.0387353308082921, "fidelidade_pontos": 0.04004983304158947, "sem_correspondencia": 0.06845555578813267}, "confidence": 0.34909690060409676, "input_tokens": 72, "latency_ms": 32.13477799999964} +{"id": "g0225-seguranca_fraude-informal_abreviado-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02910138194565123, "marketplace_compra": 0.033083875718232264, "seguranca_perda_roubo": 0.13463728531114116, "roaming_cobranca": 0.0037013516933128744, "conta_contestacao": 0.06293656119515184, "suporte_chip_esim": 0.1226554847555007, "parceiros_ofertas": 0.10725633374620479, "suporte_sem_sinal": 0.17716932824758674, "reclamacao_atendimento": 0.06037320004025698, "conta_explicacao": 0.03732201940780936, "vas_cancelamento": 0.006803291121223304, "sem_correspondencia": 0.22495988681792875}, "confidence": 0.22495988681792875, "input_tokens": 63, "latency_ms": 24.874901999993426} +{"id": "g0225-seguranca_fraude-informal_abreviado-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.045549143614796665, "seguranca_perda_roubo": 0.10869022580262526, "seguranca_fraude": 0.3317967988378942, "internet_consumo": 0.09249752118249448, "conta_pagamento_confirmacao": 0.038047157653203136, "conta_segunda_via": 0.047271505526507336, "reclamacao_atendimento": 0.09040159833135007, "sem_correspondencia": 0.24574604905112887}, "confidence": 0.3317967988378942, "input_tokens": 61, "latency_ms": 18.8468390000196} +{"id": "g0225-seguranca_fraude-informal_abreviado-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"parceiros_ofertas": 0.036819594266171256, "vas_cancelamento": 0.010267781585158824, "seguranca_perda_roubo": 0.08560528984494196, "conta_contestacao": 0.12419697110256117, "seguranca_fraude": 0.2986797562434629, "internet_pacote_adicional": 0.09581973738250517, "internet_consumo": 0.047827241755972506, "fidelidade_resgate": 0.011192365070014454, "marketplace_pedido": 0.029195106268883785, "suporte_chip_esim": 0.06373949075861221, "marketplace_compra": 0.07797885352091187, "sem_correspondencia": 0.11867781220080391}, "confidence": 0.2986797562434629, "input_tokens": 55, "latency_ms": 24.46003400001473} +{"id": "g0225-seguranca_fraude-informal_abreviado-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.21234491612813036, "vas_contratacao": 0.010570069105583522, "seguranca_perda_roubo": 0.0656409371052089, "conta_debito_automatico_digital": 0.014649515043788568, "roaming_duvida": 0.029420871287007586, "seguranca_fraude": 0.16224967405853993, "portabilidade": 0.011119989905358, "conta_contestacao": 0.09783572829064957, "plano_nova_linha": 0.020770717959470282, "conta_pagamento_confirmacao": 0.03145410293817613, "marketplace_pedido": 0.024791760662719865, "recarga_nao_creditada": 0.006688536652531016, "recarga_realizar": 0.004066297526929312, "roaming_cobranca": 0.012671569491115654, "marketplace_compra": 0.02028472779378156, "sem_correspondencia": 0.27544058605100974}, "confidence": 0.27544058605100974, "input_tokens": 57, "latency_ms": 32.11147700000083} +{"id": "g0225-seguranca_fraude-informal_abreviado-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.007692335172592157, "conta_vencimento": 0.0031581637445885964, "troca_numero": 0.0019430142126578122, "beneficios_consulta": 0.09714982657493676, "seguranca_fraude": 0.26793289181451163, "conta_contestacao": 0.0983995571617969, "fidelidade_resgate": 0.013228158464977964, "recarga_saldo": 0.0029069832522763193, "recarga_nao_creditada": 0.004909662063593317, "portabilidade": 0.0040096598672669315, "seguranca_perda_roubo": 0.23767492172335333, "conta_debito_automatico_digital": 0.016283983362805565, "fidelidade_pontos": 0.08808445929455519, "negociacao_religacao": 0.005318775306767927, "internet_consumo": 0.015116001477567944, "sem_correspondencia": 0.13619160650575166}, "confidence": 0.26793289181451163, "input_tokens": 64, "latency_ms": 31.558373000024176} +{"id": "g0225-seguranca_fraude-informal_abreviado-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08512611370063895, "seguranca_perda_roubo": 0.11957263501090426, "seguranca_fraude": 0.10417433440035825, "sem_correspondencia": 0.6911269168880986}, "confidence": 0.6911269168880986, "input_tokens": 67, "latency_ms": 16.590242999996008} +{"id": "g0225-seguranca_fraude-informal_abreviado-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.016945978721301883, "conta_vencimento": 0.007563183126392866, "seguranca_fraude": 0.14390498480147673, "conta_contestacao": 0.07160351465420899, "roaming_cobranca": 0.028105242334894327, "seguranca_perda_roubo": 0.07068610975902216, "bonus_nao_recebido": 0.02411788342958996, "sem_correspondencia": 0.637073103173113}, "confidence": 0.637073103173113, "input_tokens": 62, "latency_ms": 17.256183000000647} +{"id": "g0225-seguranca_fraude-informal_abreviado-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.057651560109277515, "seguranca_perda_roubo": 0.10296714190802937, "seguranca_fraude": 0.16358640607163602, "sem_correspondencia": 0.6757948919110571}, "confidence": 0.6757948919110571, "input_tokens": 61, "latency_ms": 15.763179000003902} +{"id": "g0225-seguranca_fraude-informal_abreviado-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_problema_conexao": 0.033186898809952806, "recarga_nao_creditada": 0.00733865870057515, "suporte_configuracao": 0.019136733121421057, "suporte_sem_sinal": 0.08825455918318895, "seguranca_perda_roubo": 0.13971074419935073, "fidelidade_pontos": 0.034316943310242, "beneficios_consulta": 0.09715307847765925, "conta_pagamento_confirmacao": 0.017065685846373496, "conta_contestacao": 0.029120485397594466, "seguranca_fraude": 0.27404616252868824, "roaming_duvida": 0.015167415678838078, "roaming_pacote": 0.004337545172149983, "plano_consulta": 0.058456575704133026, "atendimento_humano": 0.04729384351257799, "parceiros_ofertas": 0.023104770926741226, "sem_correspondencia": 0.11230989943051355}, "confidence": 0.27404616252868824, "input_tokens": 60, "latency_ms": 31.2587520000136} +{"id": "g0225-seguranca_fraude-informal_abreviado-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.01867135574161896, "recarga_realizar": 0.009135453766104359, "seguranca_perda_roubo": 0.16527443770197028, "seguranca_fraude": 0.31137599874134364, "fidelidade_resgate": 0.023709967224552066, "conta_contestacao": 0.06333421035046984, "internet_pacote_adicional": 0.19164165443949582, "sem_correspondencia": 0.21685692203444504}, "confidence": 0.31137599874134364, "input_tokens": 61, "latency_ms": 18.23821499999667} +{"id": "g0225-seguranca_fraude-informal_abreviado-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 117, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11090999686750588, "roaming_pacote": 0.009081772401717878, "marketplace_compra": 0.037008884777190845, "seguranca_perda_roubo": 0.1463039794987443, "seguranca_fraude": 0.20024731475514385, "conta_pagamento_confirmacao": 0.06558657345939557, "suporte_chip_esim": 0.039064417978780096, "sem_correspondencia": 0.39179706026152156}, "confidence": 0.39179706026152156, "input_tokens": 69, "latency_ms": 18.685646999983874} +{"id": "g0225-seguranca_fraude-informal_abreviado-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0035118591498267166, "conta_segunda_via": 0.042495988863468025, "seguranca_fraude": 0.7037960382673373, "plano_nova_linha": 0.006119812918526475, "negociacao_divida": 0.01550869384512465, "conta_contestacao": 0.04668108062216558, "seguranca_perda_roubo": 0.0703272828688677, "sem_correspondencia": 0.11155924346468356}, "confidence": 0.7037960382673373, "input_tokens": 63, "latency_ms": 17.778749000001426} +{"id": "g0227-seguranca_fraude-regionalismo-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 102, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.1391465510038663, "cadastro_atualizacao": 0.08260513813256354, "troca_numero": 0.15792745296635857, "seguranca_fraude": 0.28814053434829506, "plano_consulta": 0.0412455385973018, "suporte_chip_esim": 0.04448509573301383, "marketplace_compra": 0.021427096724182727, "roaming_pacote": 0.002638496216484941, "seguranca_perda_roubo": 0.04031863422021747, "bonus_nao_recebido": 0.005405684914187232, "conta_contestacao": 0.022787362257528483, "sem_correspondencia": 0.15387241488600004}, "confidence": 0.28814053434829506, "input_tokens": 102, "latency_ms": 27.498590999982753} +{"id": "g0227-seguranca_fraude-regionalismo-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 201, "length_bucket": "longo"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.040559604726210605, "vas_contratacao": 0.023135870673567177, "conta_explicacao": 0.03440312665477104, "conta_contestacao": 0.18888333422235834, "recarga_saldo": 0.0036361319910398386, "seguranca_perda_roubo": 0.13094083952629862, "plano_troca": 0.006314655760010094, "vas_consulta": 0.2399032560736842, "internet_problema_conexao": 0.018171759305361884, "plano_consulta": 0.029692644225719718, "seguranca_fraude": 0.16161431357114175, "sem_correspondencia": 0.12274446326983678}, "confidence": 0.2399032560736842, "input_tokens": 89, "latency_ms": 26.854394999986653} +{"id": "g0227-seguranca_fraude-regionalismo-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.01124488062722213, "conta_contestacao": 0.07562020818939597, "seguranca_fraude": 0.5382820651055655, "seguranca_perda_roubo": 0.0732018613590907, "recarga_nao_creditada": 0.009326926923330288, "recarga_realizar": 0.005932274121021375, "internet_consumo": 0.04539375618542286, "sem_correspondencia": 0.24099802748895116}, "confidence": 0.5382820651055655, "input_tokens": 79, "latency_ms": 18.456177999979673} +{"id": "g0227-seguranca_fraude-regionalismo-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 174, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.014041003339595058, "conta_contestacao": 0.04668074330271731, "seguranca_perda_roubo": 0.12554284544390262, "suporte_configuracao": 0.053698053795810996, "conta_segunda_via": 0.07123256255809723, "fidelidade_resgate": 0.02610016533983363, "seguranca_fraude": 0.3995230671164941, "sem_correspondencia": 0.263181559103549}, "confidence": 0.3995230671164941, "input_tokens": 74, "latency_ms": 18.241768999985197} +{"id": "g0227-seguranca_fraude-regionalismo-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"reclamacao_atendimento": 0.12554223683471877, "desconto_retencao": 0.009428908002957884, "conta_contestacao": 0.05579308352869927, "conta_debito_automatico_digital": 0.03191443121536858, "suporte_chip_esim": 0.045656900300141696, "seguranca_fraude": 0.39326273918858207, "seguranca_perda_roubo": 0.13074205657500146, "sem_correspondencia": 0.20765964435453027}, "confidence": 0.39326273918858207, "input_tokens": 79, "latency_ms": 20.48373599998854} +{"id": "g0227-seguranca_fraude-regionalismo-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 186, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.07448435273673253, "conta_contestacao": 0.1349045565667484, "seguranca_fraude": 0.563385341369232, "sem_correspondencia": 0.22722574932728704}, "confidence": 0.563385341369232, "input_tokens": 83, "latency_ms": 15.7798729999854} +{"id": "g0227-seguranca_fraude-regionalismo-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"beneficios_consulta": 0.04398960397910698, "recarga_realizar": 0.002323961466481062, "plano_troca": 0.005068406672253216, "conta_contestacao": 0.06834660870227635, "plano_consulta": 0.12358298273349477, "seguranca_fraude": 0.305232926682675, "roaming_duvida": 0.005868510046632336, "suporte_configuracao": 0.014242862562951358, "reclamacao_atendimento": 0.09303937382308204, "negociacao_divida": 0.009184844327831823, "plano_nova_linha": 0.020893211352213552, "seguranca_perda_roubo": 0.10401317696765545, "internet_problema_conexao": 0.05167076103096941, "marketplace_pedido": 0.02289023879748261, "conta_explicacao": 0.05027952536226785, "sem_correspondencia": 0.07937300549262617}, "confidence": 0.305232926682675, "input_tokens": 86, "latency_ms": 33.45601199998782} +{"id": "g0227-seguranca_fraude-regionalismo-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 195, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.4889291986836597, "conta_contestacao": 0.04805932355125961, "seguranca_perda_roubo": 0.05416952627720586, "sem_correspondencia": 0.40884195148787483}, "confidence": 0.4889291986836597, "input_tokens": 87, "latency_ms": 17.23153800000432} +{"id": "g0227-seguranca_fraude-regionalismo-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.00789100660607019, "seguranca_fraude": 0.25357251839843076, "conta_contestacao": 0.07579219931044766, "plano_consulta": 0.08651799531337256, "vas_contratacao": 0.00931929870971984, "suporte_configuracao": 0.032940457831425525, "conta_segunda_via": 0.03830249529084666, "conta_debito_automatico_digital": 0.025226367120649594, "internet_consumo": 0.07928355620779261, "conta_vencimento": 0.00423762798940035, "seguranca_perda_roubo": 0.08176696878031518, "suporte_chip_esim": 0.053833818822778746, "negociacao_divida": 0.012155254122414076, "portabilidade": 0.007123819872062618, "marketplace_compra": 0.03426770795705768, "sem_correspondencia": 0.19776890766721594}, "confidence": 0.25357251839843076, "input_tokens": 76, "latency_ms": 33.334764999978006} +{"id": "g0227-seguranca_fraude-regionalismo-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.10249823331832886, "seguranca_fraude": 0.580752968788147, "conta_contestacao": 0.04092752933502197, "sem_correspondencia": 0.2758212685585022}, "confidence": 0.580752968788147, "input_tokens": 85, "latency_ms": 16.854811000001746} +{"id": "g0227-seguranca_fraude-regionalismo-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 187, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_sem_sinal": 0.24015649895907706, "cancelamento_linha": 0.0027768481830682005, "seguranca_perda_roubo": 0.09324626691186372, "recarga_saldo": 0.002127646313773125, "plano_troca": 0.004594999496839628, "troca_numero": 0.0015830614150719037, "suporte_chip_esim": 0.03043198922881935, "plano_consulta": 0.07237060586553665, "conta_contestacao": 0.0454708043929128, "beneficios_consulta": 0.07730589244559143, "seguranca_fraude": 0.33958492192433026, "sem_correspondencia": 0.09035046486311586}, "confidence": 0.33958492192433026, "input_tokens": 80, "latency_ms": 24.513853999991397} +{"id": "g0228-seguranca_fraude-emocional-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.0063560951118379625, "cancelamento_linha": 0.011481595492958917, "conta_debito_automatico_digital": 0.011109422219670895, "beneficios_consulta": 0.03287744598643496, "vas_cancelamento": 0.003489308838949279, "internet_consumo": 0.031239923817103818, "reclamacao_atendimento": 0.09028522135422615, "desconto_retencao": 0.006074196800454445, "conta_contestacao": 0.038554598543667204, "marketplace_pedido": 0.03247030527494627, "seguranca_perda_roubo": 0.10866946980053256, "fidelidade_resgate": 0.007790680690451541, "roaming_cobranca": 0.002176475761841884, "recarga_realizar": 0.002642033450352807, "seguranca_fraude": 0.5336059456133737, "sem_correspondencia": 0.08117728124319765}, "confidence": 0.5336059456133737, "input_tokens": 68, "latency_ms": 32.55053999998836} +{"id": "g0228-seguranca_fraude-emocional-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao", "vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_consulta": 0.08004245223510101, "seguranca_fraude": 0.3780061035589784, "seguranca_perda_roubo": 0.07970219166720573, "vas_cancelamento": 0.1685641122894864, "suporte_chip_esim": 0.01170113226076061, "troca_numero": 0.0014834522849307221, "recarga_nao_creditada": 0.009303619225281159, "roaming_duvida": 0.008374377218157623, "cadastro_atualizacao": 0.02996294037177624, "conta_contestacao": 0.10704095743884137, "suporte_configuracao": 0.01960548587305961, "sem_correspondencia": 0.10621317557642115}, "confidence": 0.3780061035589784, "input_tokens": 62, "latency_ms": 25.058385999983557} +{"id": "g0228-seguranca_fraude-emocional-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.023991375647669993, "desconto_retencao": 0.02548839842320125, "seguranca_fraude": 0.5195613392163899, "vas_contratacao": 0.02119165241028368, "troca_numero": 0.005838627801939436, "conta_contestacao": 0.04941101266401513, "seguranca_perda_roubo": 0.11748835937843446, "sem_correspondencia": 0.23702923445806615}, "confidence": 0.5195613392163899, "input_tokens": 59, "latency_ms": 17.488929999984748} +{"id": "g0228-seguranca_fraude-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_segunda_via": 0.09196727665068664, "conta_contestacao": 0.06376057823152849, "negociacao_religacao": 0.01009651267141899, "recarga_realizar": 0.003542445112102195, "roaming_pacote": 0.003270009744844804, "marketplace_pedido": 0.08007600853171847, "seguranca_perda_roubo": 0.5642532074742865, "fidelidade_pontos": 0.014234944157222405, "bonus_nao_recebido": 0.009291824826300314, "parceiros_ofertas": 0.04035147254134301, "plano_nova_linha": 0.009191402176355976, "sem_correspondencia": 0.10996431788219219}, "confidence": 0.5642532074742865, "input_tokens": 60, "latency_ms": 23.798223000000007} +{"id": "g0228-seguranca_fraude-emocional-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.4521350995342463, "seguranca_perda_roubo": 0.19064683290263512, "conta_contestacao": 0.14070024015606167, "sem_correspondencia": 0.2165178274070569}, "confidence": 0.4521350995342463, "input_tokens": 63, "latency_ms": 16.51550200000429} +{"id": "g0228-seguranca_fraude-emocional-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.3098387728300278, "seguranca_perda_roubo": 0.13527326329933145, "conta_pagamento_confirmacao": 0.12097036877963346, "roaming_cobranca": 0.00734915819551987, "conta_contestacao": 0.13214488370577535, "internet_problema_conexao": 0.07650873834991882, "fidelidade_resgate": 0.03033987628872466, "sem_correspondencia": 0.18757493855106858}, "confidence": 0.3098387728300278, "input_tokens": 60, "latency_ms": 18.192558999999164} +{"id": "g0228-seguranca_fraude-emocional-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 128, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_segunda_via": 0.16324734178320835, "conta_contestacao": 0.13422935517299306, "seguranca_perda_roubo": 0.10370483127325923, "conta_debito_automatico_digital": 0.033011669413421936, "recarga_realizar": 0.0055129787471025525, "suporte_configuracao": 0.03433613312866594, "seguranca_fraude": 0.35506807910454563, "sem_correspondencia": 0.1708896113768033}, "confidence": 0.35506807910454563, "input_tokens": 67, "latency_ms": 20.153829999998152} +{"id": "g0228-seguranca_fraude-emocional-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"roaming_cobranca": 0.00969797553663342, "seguranca_perda_roubo": 0.16239735393376636, "vas_consulta": 0.20937256398030055, "suporte_configuracao": 0.053286470175051295, "portabilidade": 0.021646920470631194, "internet_problema_conexao": 0.04685126218841637, "vas_cancelamento": 0.02865203267716598, "recarga_nao_creditada": 0.008905330623097733, "negociacao_divida": 0.021468542396266707, "seguranca_fraude": 0.14384475270000424, "conta_contestacao": 0.1093618267623978, "sem_correspondencia": 0.1845149685562683}, "confidence": 0.20937256398030055, "input_tokens": 50, "latency_ms": 23.889245000020765} +{"id": "g0228-seguranca_fraude-emocional-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.09417371211759246, "marketplace_compra": 0.14472506571388927, "seguranca_fraude": 0.5353493554003643, "atendimento_humano": 0.04420154801568261, "portabilidade": 0.004435916783815975, "internet_problema_conexao": 0.010447577306998494, "fidelidade_pontos": 0.018396751486127197, "conta_vencimento": 0.0053112091073818975, "conta_contestacao": 0.0461612220260655, "roaming_pacote": 0.0016762533496250999, "beneficios_consulta": 0.03134153703416272, "sem_correspondencia": 0.0637798516582945}, "confidence": 0.5353493554003643, "input_tokens": 45, "latency_ms": 23.081356000005826} +{"id": "g0228-seguranca_fraude-emocional-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.07295719379580005, "conta_explicacao": 0.04004214619197061, "atendimento_humano": 0.09323973011113344, "vas_cancelamento": 0.0044455816027363934, "internet_consumo": 0.09350635658272578, "suporte_configuracao": 0.028600395982471286, "cancelamento_linha": 0.00425886446899812, "conta_contestacao": 0.09043134557333485, "roaming_pacote": 0.0031544614380560835, "seguranca_fraude": 0.18805171150883992, "plano_consulta": 0.0731641038651733, "seguranca_perda_roubo": 0.11780081439766239, "recarga_saldo": 0.003071431005489961, "negociacao_religacao": 0.006888804345652182, "marketplace_compra": 0.024646130799595756, "sem_correspondencia": 0.15574092833035988}, "confidence": 0.18805171150883992, "input_tokens": 68, "latency_ms": 31.439337999984218} +{"id": "g0228-seguranca_fraude-emocional-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.16315086672159632, "seguranca_perda_roubo": 0.14755119823071952, "seguranca_fraude": 0.24834344531129138, "sem_correspondencia": 0.4409544897363928}, "confidence": 0.4409544897363928, "input_tokens": 54, "latency_ms": 16.233137000000397} +{"id": "g0228-seguranca_fraude-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_contestacao": 0.3201022148132324, "parceiros_ofertas": 0.06663218140602112, "seguranca_perda_roubo": 0.37607166171073914, "sem_correspondencia": 0.23719394207000732}, "confidence": 0.37607166171073914, "input_tokens": 53, "latency_ms": 16.205055000000357} +{"id": "g0233-roaming_pacote-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.06688066671610872, "parceiros_ofertas": 0.031987630307490085, "conta_pagamento_confirmacao": 0.019350210493061102, "marketplace_compra": 0.031410299709592755, "roaming_cobranca": 0.07574465238667506, "internet_consumo": 0.053234238970789896, "conta_vencimento": 0.0036375753657903577, "cadastro_atualizacao": 0.029348355223959018, "vas_contratacao": 0.013354985242411275, "cancelamento_linha": 0.0009931365641673887, "conta_explicacao": 0.013967393174281615, "recarga_realizar": 0.0021684700946281864, "suporte_sem_sinal": 0.03870886249406431, "vas_consulta": 0.19367535700910327, "internet_pacote_adicional": 0.330509429134569, "sem_correspondencia": 0.09502873711330798}, "confidence": 0.330509429134569, "input_tokens": 41, "latency_ms": 29.58898500000373} +{"id": "g0233-roaming_pacote-erros_digitacao-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.46030271396266453, "roaming_pacote": 0.24747881477682898, "roaming_duvida": 0.09956545456920157, "sem_correspondencia": 0.19265301669130486}, "confidence": 0.46030271396266453, "input_tokens": 38, "latency_ms": 16.18741999999429} +{"id": "g0233-roaming_pacote-erros_digitacao-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"desconto_retencao": 0.08680639869996314, "roaming_duvida": 0.06018047950556757, "roaming_pacote": 0.01063159165648995, "roaming_cobranca": 0.01407774024941153, "conta_explicacao": 0.04726160904260546, "vas_contratacao": 0.020576942022172817, "internet_pacote_adicional": 0.4448401778803706, "sem_correspondencia": 0.3156250609434189}, "confidence": 0.4448401778803706, "input_tokens": 37, "latency_ms": 16.526408000004267} +{"id": "g0233-roaming_pacote-erros_digitacao-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.7975583225033864, "roaming_pacote": 0.005225755371633086, "roaming_duvida": 0.015261624292687034, "sem_correspondencia": 0.1819542978322934}, "confidence": 0.7975583225033864, "input_tokens": 38, "latency_ms": 15.518076999995856} +{"id": "g0233-roaming_pacote-erros_digitacao-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.10507744096874602, "atendimento_humano": 0.051120644090026736, "internet_pacote_adicional": 0.4887532976773249, "troca_numero": 0.0011875259875585161, "negociacao_religacao": 0.014404155623174536, "conta_segunda_via": 0.06426486095387215, "roaming_duvida": 0.026218182206276617, "roaming_cobranca": 0.021708923385710156, "suporte_chip_esim": 0.007029149377740173, "roaming_pacote": 0.015187900788766426, "plano_troca": 0.023166811955756598, "sem_correspondencia": 0.18188110698504714}, "confidence": 0.4887532976773249, "input_tokens": 41, "latency_ms": 22.44796599998722} +{"id": "g0233-roaming_pacote-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.10232467930330955, "roaming_cobranca": 0.02372500482252798, "internet_pacote_adicional": 0.2105100299967266, "sem_correspondencia": 0.6634402858774359}, "confidence": 0.6634402858774359, "input_tokens": 34, "latency_ms": 15.610476000006202} +{"id": "g0233-roaming_pacote-erros_digitacao-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.05821660873545366, "vas_consulta": 0.08374366862470096, "internet_pacote_adicional": 0.5688249437017835, "recarga_saldo": 0.002633671261554558, "conta_vencimento": 0.004529472415170786, "roaming_pacote": 0.02773287690580146, "suporte_chip_esim": 0.007847007320186082, "beneficios_consulta": 0.07198496867724712, "roaming_duvida": 0.022190596784331294, "negociacao_divida": 0.013231878094942058, "roaming_cobranca": 0.017742585291661776, "sem_correspondencia": 0.12132172218716672}, "confidence": 0.5688249437017835, "input_tokens": 40, "latency_ms": 22.441598999989765} +{"id": "g0233-roaming_pacote-erros_digitacao-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.09040021353364468, "internet_pacote_adicional": 0.376204558675093, "roaming_duvida": 0.1774408707940773, "sem_correspondencia": 0.355954356997185}, "confidence": 0.376204558675093, "input_tokens": 37, "latency_ms": 15.740542999992613} +{"id": "g0233-roaming_pacote-erros_digitacao-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.057871350880603516, "fidelidade_pontos": 0.020871475960954306, "bonus_nao_recebido": 0.014078677120169315, "seguranca_perda_roubo": 0.012047132836196805, "vas_contratacao": 0.007781014543950991, "conta_segunda_via": 0.02465719058088036, "roaming_cobranca": 0.0401220668888708, "suporte_sem_sinal": 0.06644857127811227, "roaming_pacote": 0.04064821945572553, "marketplace_pedido": 0.011571695441654189, "internet_pacote_adicional": 0.5349310199895805, "suporte_chip_esim": 0.0038017324373642337, "conta_debito_automatico_digital": 0.0037414232452637926, "roaming_duvida": 0.08192289864787157, "portabilidade": 0.00407383137416337, "sem_correspondencia": 0.07543169931863843}, "confidence": 0.5349310199895805, "input_tokens": 37, "latency_ms": 31.233904999993456} +{"id": "g0233-roaming_pacote-erros_digitacao-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"troca_numero": 0.002785612282952966, "roaming_cobranca": 0.010217680223555037, "negociacao_religacao": 0.016541426043779384, "conta_contestacao": 0.07696934465500432, "roaming_duvida": 0.013357162275103186, "internet_consumo": 0.09795361548175562, "internet_pacote_adicional": 0.41941248685166577, "roaming_pacote": 0.011448092453717655, "vas_consulta": 0.09543628022715586, "recarga_nao_creditada": 0.006371196707997291, "bonus_nao_recebido": 0.014156850829455057, "marketplace_compra": 0.04051219148569857, "portabilidade": 0.012872602563598566, "internet_problema_conexao": 0.02211620593380844, "cancelamento_linha": 0.006747739758742704, "sem_correspondencia": 0.1531015122260096}, "confidence": 0.41941248685166577, "input_tokens": 41, "latency_ms": 28.31958300001247} +{"id": "g0233-roaming_pacote-erros_digitacao-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"marketplace_pedido": 0.051443892815622914, "beneficios_consulta": 0.09479670852445479, "seguranca_fraude": 0.018020391237665637, "vas_contratacao": 0.011356585516302004, "vas_consulta": 0.11745735110186577, "bonus_nao_recebido": 0.03739449334812755, "cadastro_atualizacao": 0.023659828752830916, "internet_pacote_adicional": 0.3846983265192924, "roaming_cobranca": 0.021881259702707635, "cancelamento_linha": 0.00789313287794842, "conta_segunda_via": 0.010997262645081574, "roaming_duvida": 0.08361320092456581, "vas_cancelamento": 0.005081275879780553, "internet_problema_conexao": 0.018260415413868046, "plano_troca": 0.02271643066157418, "sem_correspondencia": 0.0907294440783118}, "confidence": 0.3846983265192924, "input_tokens": 35, "latency_ms": 31.258145000009563} +{"id": "g0233-roaming_pacote-erros_digitacao-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.4149545821909886, "roaming_pacote": 0.2331316225185608, "roaming_duvida": 0.07502664048284234, "sem_correspondencia": 0.2768871548076083}, "confidence": 0.4149545821909886, "input_tokens": 37, "latency_ms": 15.575043999973559} +{"id": "g0234-roaming_pacote-regionalismo-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"reclamacao_atendimento": 0.0278245926454586, "roaming_cobranca": 0.10492907063840712, "troca_numero": 0.0022246594622628408, "plano_consulta": 0.06177397581494133, "cancelamento_linha": 0.002082104715177516, "conta_segunda_via": 0.012892461820886532, "fidelidade_resgate": 0.023761156039119328, "roaming_pacote": 0.23824281080816384, "internet_consumo": 0.07915844466025361, "negociacao_religacao": 0.02671652371494335, "suporte_sem_sinal": 0.06344569232196232, "roaming_duvida": 0.13733151030671603, "fidelidade_pontos": 0.02186922272980387, "internet_pacote_adicional": 0.06829332299528063, "vas_contratacao": 0.017213209806250778, "sem_correspondencia": 0.1122412415203723}, "confidence": 0.23824281080816384, "input_tokens": 46, "latency_ms": 29.514137999996137} +{"id": "g0234-roaming_pacote-regionalismo-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.0023957150210646857, "roaming_cobranca": 0.0061688832274986284, "vas_consulta": 0.10422132093774322, "conta_explicacao": 0.015272617397314784, "suporte_chip_esim": 0.002578452629225755, "desconto_retencao": 0.006683549810672842, "roaming_pacote": 0.007977651948525394, "roaming_duvida": 0.01145786121145017, "bonus_nao_recebido": 0.0018373016525921083, "negociacao_divida": 0.005738858505013088, "parceiros_ofertas": 0.030513366796708657, "portabilidade": 0.005645776067284343, "internet_pacote_adicional": 0.7301064606219521, "marketplace_compra": 0.011394186682902253, "vas_cancelamento": 0.0015578839073636863, "sem_correspondencia": 0.05645011358268828}, "confidence": 0.7301064606219521, "input_tokens": 46, "latency_ms": 30.691450999995595} +{"id": "g0234-roaming_pacote-regionalismo-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.10977746795471087, "conta_pagamento_confirmacao": 0.021458907946239194, "roaming_pacote": 0.5020472180570568, "roaming_cobranca": 0.06258625254460308, "seguranca_perda_roubo": 0.004255056654689603, "atendimento_humano": 0.022396339954601146, "internet_pacote_adicional": 0.13012046524245052, "sem_correspondencia": 0.14735829164564876}, "confidence": 0.5020472180570568, "input_tokens": 48, "latency_ms": 16.90733300000602} +{"id": "g0234-roaming_pacote-regionalismo-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.008462007401811173, "roaming_duvida": 0.10618319668963468, "roaming_pacote": 0.08519027628088237, "internet_pacote_adicional": 0.5378183877769579, "bonus_nao_recebido": 0.025404614198527336, "roaming_cobranca": 0.06029671604670416, "plano_troca": 0.005337501098832613, "sem_correspondencia": 0.17130730050664983}, "confidence": 0.5378183877769579, "input_tokens": 37, "latency_ms": 16.381471999977748} +{"id": "g0234-roaming_pacote-regionalismo-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.01176186239552888, "suporte_chip_esim": 0.004124669548283464, "roaming_cobranca": 0.007528065585195316, "vas_cancelamento": 0.004340470502947727, "negociacao_religacao": 0.0067834470754308904, "roaming_pacote": 0.012386300240756815, "internet_pacote_adicional": 0.886156719052007, "sem_correspondencia": 0.06691846559984986}, "confidence": 0.886156719052007, "input_tokens": 45, "latency_ms": 16.868164000015895} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.01903006727043915, "internet_pacote_adicional": 0.7679840159407267, "marketplace_pedido": 0.01647864001683742, "suporte_sem_sinal": 0.04002996012735889, "portabilidade": 0.023159095448950052, "roaming_duvida": 0.06195527661341857, "roaming_cobranca": 0.030751954619881956, "sem_correspondencia": 0.04061098996238727}, "confidence": 0.7679840159407267, "input_tokens": 49, "latency_ms": 17.044181000017034} +{"id": "g0234-roaming_pacote-regionalismo-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.42567830577166993, "roaming_duvida": 0.15251306516071897, "conta_pagamento_confirmacao": 0.00888333796597266, "roaming_pacote": 0.12421106467222442, "roaming_cobranca": 0.043982295812090864, "marketplace_compra": 0.014083860264925254, "conta_vencimento": 0.0020363858128825056, "conta_segunda_via": 0.011992861227681414, "vas_contratacao": 0.009360833594806429, "atendimento_humano": 0.06315838883780628, "cadastro_atualizacao": 0.0396558961646762, "sem_correspondencia": 0.10444370471454507}, "confidence": 0.42567830577166993, "input_tokens": 44, "latency_ms": 22.948972999984107} +{"id": "g0234-roaming_pacote-regionalismo-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.03354489351922645, "internet_pacote_adicional": 0.8372704523647414, "roaming_pacote": 0.02102774006929953, "sem_correspondencia": 0.10815691404673264}, "confidence": 0.8372704523647414, "input_tokens": 46, "latency_ms": 15.728939999974045} +{"id": "g0234-roaming_pacote-regionalismo-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_debito_automatico_digital": 0.008922313079296078, "desconto_retencao": 0.015160057250739266, "roaming_cobranca": 0.0135953627279452, "roaming_duvida": 0.046702607101486715, "internet_pacote_adicional": 0.40417449485419804, "beneficios_consulta": 0.08207652477999128, "plano_consulta": 0.26526539742694993, "roaming_pacote": 0.008767315861699604, "recarga_saldo": 0.0018040582708992732, "seguranca_perda_roubo": 0.004780534049506061, "bonus_nao_recebido": 0.012354140740250083, "sem_correspondencia": 0.13639719385703844}, "confidence": 0.40417449485419804, "input_tokens": 42, "latency_ms": 23.1576319999931} +{"id": "g0234-roaming_pacote-regionalismo-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.008352078968829784, "roaming_duvida": 0.07259755926920967, "troca_numero": 0.0011657523513537759, "bonus_nao_recebido": 0.01073637824990939, "internet_pacote_adicional": 0.6065108442120686, "roaming_pacote": 0.09985682563480473, "roaming_cobranca": 0.030580640017911474, "sem_correspondencia": 0.1701999212959126}, "confidence": 0.6065108442120686, "input_tokens": 43, "latency_ms": 16.16214999998533} +{"id": "g0234-roaming_pacote-regionalismo-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"plano_consulta": 0.0528393874050654, "roaming_pacote": 0.4872706550630579, "internet_pacote_adicional": 0.15383346436110684, "conta_pagamento_confirmacao": 0.019721582605397636, "roaming_cobranca": 0.04622338356905946, "roaming_duvida": 0.06562934840332474, "suporte_sem_sinal": 0.06172129907355196, "sem_correspondencia": 0.11276087951943606}, "confidence": 0.4872706550630579, "input_tokens": 48, "latency_ms": 16.77835300000652} +{"id": "g0234-roaming_pacote-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.017614582602720474, "roaming_cobranca": 0.010065156063246978, "internet_pacote_adicional": 0.8681917810855204, "sem_correspondencia": 0.10412848024851218}, "confidence": 0.8681917810855204, "input_tokens": 48, "latency_ms": 15.430968000003986} +{"id": "g0236-roaming_pacote-longo_contexto-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida", "suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 303, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.18907983741968748, "internet_problema_conexao": 0.046192512260321617, "seguranca_fraude": 0.014106091216996991, "marketplace_pedido": 0.03088466473582882, "roaming_duvida": 0.1781683279437447, "roaming_pacote": 0.31923502921488156, "roaming_cobranca": 0.09779901875405772, "sem_correspondencia": 0.12453451845448105}, "confidence": 0.31923502921488156, "input_tokens": 106, "latency_ms": 20.30383199999619} +{"id": "g0236-roaming_pacote-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 257, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.08813742745229812, "roaming_duvida": 0.2258725514830474, "internet_pacote_adicional": 0.5126326198719282, "sem_correspondencia": 0.17335740119272622}, "confidence": 0.5126326198719282, "input_tokens": 95, "latency_ms": 15.984992999989345} +{"id": "g0236-roaming_pacote-longo_contexto-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 99, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.637852889507894, "roaming_cobranca": 0.0699569787073693, "suporte_configuracao": 0.0418423961430683, "roaming_pacote": 0.06081693823514142, "suporte_sem_sinal": 0.036881941280106315, "fidelidade_resgate": 0.008738192487544169, "vas_cancelamento": 0.002964758464878831, "negociacao_religacao": 0.004009497706515196, "roaming_duvida": 0.06857554424542707, "desconto_retencao": 0.009821831907891203, "marketplace_compra": 0.010962333226455921, "sem_correspondencia": 0.047576698087708306}, "confidence": 0.637852889507894, "input_tokens": 99, "latency_ms": 26.280611999993653} +{"id": "g0236-roaming_pacote-longo_contexto-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 238, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.37846793913770227, "bonus_nao_recebido": 0.014261311545958588, "internet_problema_conexao": 0.02448539010885733, "roaming_cobranca": 0.09363379873933515, "roaming_pacote": 0.3117297224981863, "roaming_duvida": 0.07361454358963808, "desconto_retencao": 0.00453675156054526, "sem_correspondencia": 0.09927054281977706}, "confidence": 0.37846793913770227, "input_tokens": 91, "latency_ms": 20.192597999994177} +{"id": "g0236-roaming_pacote-longo_contexto-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 230, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.018751913400018024, "roaming_pacote": 0.00991208277658342, "beneficios_consulta": 0.052602036997482324, "troca_numero": 0.0011874564046526937, "portabilidade": 0.009762862550629156, "vas_cancelamento": 0.0027152702270227184, "conta_contestacao": 0.030099410111687156, "marketplace_compra": 0.012209881845038063, "internet_pacote_adicional": 0.5122071427671796, "suporte_configuracao": 0.037086039224628005, "roaming_duvida": 0.09804291130887163, "conta_pagamento_confirmacao": 0.010156751457808895, "atendimento_humano": 0.03266736070927122, "suporte_chip_esim": 0.0022685893004937073, "plano_nova_linha": 0.04742226678441833, "sem_correspondencia": 0.12290802413421507}, "confidence": 0.5122071427671796, "input_tokens": 81, "latency_ms": 31.347653999972636} +{"id": "g0236-roaming_pacote-longo_contexto-05-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.2458806563940669, "vas_contratacao": 0.0249391317930073, "suporte_sem_sinal": 0.048574385862626426, "roaming_duvida": 0.15842675181638724, "reclamacao_atendimento": 0.03048916631552972, "internet_consumo": 0.024388943651149568, "roaming_pacote": 0.18962598456265076, "plano_nova_linha": 0.010177196330496364, "roaming_cobranca": 0.02779269121479974, "internet_pacote_adicional": 0.1566142639174984, "conta_segunda_via": 0.004862135898083158, "sem_correspondencia": 0.07822869224370446}, "confidence": 0.2458806563940669, "input_tokens": 84, "latency_ms": 26.409571999977288} +{"id": "g0236-roaming_pacote-longo_contexto-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 241, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.08955708968959081, "roaming_pacote": 0.34290183015899134, "internet_pacote_adicional": 0.4483967089357444, "sem_correspondencia": 0.11914437121567345}, "confidence": 0.4483967089357444, "input_tokens": 89, "latency_ms": 16.048235999988947} +{"id": "g0236-roaming_pacote-longo_contexto-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 228, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.02909510085510589, "conta_segunda_via": 0.009896456771309476, "fidelidade_resgate": 0.007137708060131808, "bonus_nao_recebido": 0.004768588375900811, "plano_consulta": 0.18051514746276962, "atendimento_humano": 0.01817824241127898, "roaming_cobranca": 0.010186434287041447, "roaming_pacote": 0.007452391700064747, "recarga_realizar": 0.0023505472502436736, "conta_explicacao": 0.01954943789236793, "internet_pacote_adicional": 0.6498195250595937, "sem_correspondencia": 0.06105041987419192}, "confidence": 0.6498195250595937, "input_tokens": 90, "latency_ms": 25.08043800000337} +{"id": "g0236-roaming_pacote-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 202, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.1028219730855837, "internet_pacote_adicional": 0.5019270042003419, "marketplace_pedido": 0.014486440985666192, "internet_problema_conexao": 0.005621567677758323, "vas_contratacao": 0.08573338895916474, "roaming_cobranca": 0.1653107507725631, "negociacao_divida": 0.006672810577461294, "conta_vencimento": 0.0020561904540018273, "atendimento_humano": 0.013572762342648325, "seguranca_perda_roubo": 0.0015634247831000803, "beneficios_consulta": 0.06138727643159694, "sem_correspondencia": 0.038846409730113586}, "confidence": 0.5019270042003419, "input_tokens": 82, "latency_ms": 24.645426999995834} +{"id": "g0236-roaming_pacote-longo_contexto-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 201, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"portabilidade": 0.01315289301216105, "bonus_nao_recebido": 0.007474349988309323, "plano_nova_linha": 0.022714611679672515, "roaming_duvida": 0.009132207587109663, "roaming_pacote": 0.007562697112470343, "seguranca_perda_roubo": 0.004595681667901037, "suporte_sem_sinal": 0.035523616616997655, "recarga_realizar": 0.002291966749502957, "recarga_saldo": 0.001266387088349622, "internet_pacote_adicional": 0.6270730643644733, "roaming_cobranca": 0.00948536790971757, "fidelidade_pontos": 0.015002020057920607, "suporte_configuracao": 0.1942440019258685, "fidelidade_resgate": 0.005489837508001017, "cancelamento_linha": 0.0013539902021712637, "sem_correspondencia": 0.04363730652937354}, "confidence": 0.6270730643644733, "input_tokens": 76, "latency_ms": 32.1506809999903} +{"id": "g0236-roaming_pacote-longo_contexto-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"suporte_sem_sinal": 0.02339186161016232, "internet_pacote_adicional": 0.2259812846689282, "roaming_cobranca": 0.05425786319349279, "roaming_pacote": 0.28663506579625053, "recarga_saldo": 0.004006165888688771, "fidelidade_resgate": 0.010922296908545601, "desconto_retencao": 0.008176985897387102, "internet_problema_conexao": 0.007674370152914947, "parceiros_ofertas": 0.042209014187780496, "vas_consulta": 0.06409629238476874, "conta_explicacao": 0.011764202343585543, "atendimento_humano": 0.021851677457200666, "beneficios_consulta": 0.0671999288558899, "roaming_duvida": 0.11459198830878635, "seguranca_fraude": 0.01064338719397003, "sem_correspondencia": 0.04659761515164803}, "confidence": 0.28663506579625053, "input_tokens": 84, "latency_ms": 32.657713000020294} +{"id": "g0236-roaming_pacote-longo_contexto-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.23416351043615688, "roaming_cobranca": 0.08131464661636927, "marketplace_pedido": 0.0547990730568663, "roaming_pacote": 0.17788022955373187, "recarga_nao_creditada": 0.00450774846048372, "suporte_chip_esim": 0.00867140861605937, "internet_pacote_adicional": 0.14925991165555916, "sem_correspondencia": 0.2894034716047735}, "confidence": 0.2894034716047735, "input_tokens": 82, "latency_ms": 19.097200999993902} +{"id": "g0240-roaming_duvida-erros_digitacao-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_fraude": 0.04273738030697972, "recarga_realizar": 0.004579607465559355, "bonus_nao_recebido": 0.026922064303190475, "beneficios_consulta": 0.18147932263432923, "conta_contestacao": 0.05027020797536087, "roaming_cobranca": 0.033923127262638915, "portabilidade": 0.009917332007249176, "cadastro_atualizacao": 0.04159781398769936, "suporte_configuracao": 0.03810555172123837, "vas_contratacao": 0.01968601002821341, "internet_pacote_adicional": 0.2700310687725405, "roaming_duvida": 0.06639140943276002, "suporte_chip_esim": 0.01974367938553809, "conta_pagamento_confirmacao": 0.02554668710450362, "roaming_pacote": 0.022542577572801373, "sem_correspondencia": 0.14652616003939747}, "confidence": 0.2700310687725405, "input_tokens": 46, "latency_ms": 31.571583000015835} +{"id": "g0240-roaming_duvida-erros_digitacao-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.06714557098756438, "roaming_cobranca": 0.08256866022466, "atendimento_humano": 0.1320520785971506, "portabilidade": 0.011789014541005689, "roaming_duvida": 0.5281215300259711, "reclamacao_atendimento": 0.017808759551851527, "internet_consumo": 0.02721728565689682, "sem_correspondencia": 0.13329710041489992}, "confidence": 0.5281215300259711, "input_tokens": 48, "latency_ms": 17.104980999988584} +{"id": "g0240-roaming_duvida-erros_digitacao-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"cadastro_atualizacao": 0.08282021517960575, "vas_contratacao": 0.01926784050832153, "negociacao_religacao": 0.013864578821240335, "suporte_chip_esim": 0.022661423542793522, "beneficios_consulta": 0.14699727447421293, "recarga_saldo": 0.004028985783754702, "roaming_duvida": 0.038514234520175106, "internet_pacote_adicional": 0.2815374164813306, "desconto_retencao": 0.021103181161112147, "marketplace_compra": 0.05336250791976935, "roaming_pacote": 0.009003117772782497, "roaming_cobranca": 0.017203880650217353, "vas_cancelamento": 0.0042666071531667175, "conta_contestacao": 0.05615320114203283, "plano_nova_linha": 0.023857429868012415, "sem_correspondencia": 0.20535810502147223}, "confidence": 0.2815374164813306, "input_tokens": 43, "latency_ms": 30.99643900000615} +{"id": "g0240-roaming_duvida-erros_digitacao-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.05566248483597352, "suporte_sem_sinal": 0.1711812110966783, "cadastro_atualizacao": 0.0420078621131526, "roaming_duvida": 0.08110404487722962, "vas_consulta": 0.10739534733236535, "recarga_saldo": 0.0034020905173614076, "suporte_configuracao": 0.05997361041693951, "roaming_pacote": 0.015834301179242467, "suporte_chip_esim": 0.0049981463887418896, "internet_pacote_adicional": 0.29113822199313344, "negociacao_divida": 0.023590923427349662, "sem_correspondencia": 0.14371175582183227}, "confidence": 0.29113822199313344, "input_tokens": 46, "latency_ms": 24.17621200001463} +{"id": "g0240-roaming_duvida-erros_digitacao-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.03006194349852662, "internet_pacote_adicional": 0.15812657795584747, "conta_contestacao": 0.13358621317928593, "internet_problema_conexao": 0.031339298977524924, "roaming_cobranca": 0.01831793415125171, "atendimento_humano": 0.10824191585403203, "roaming_duvida": 0.04638725153131492, "roaming_pacote": 0.015537019840726191, "internet_consumo": 0.14265245219131809, "cancelamento_linha": 0.0018851368248720703, "recarga_realizar": 0.003667530841660962, "plano_troca": 0.013364893402948361, "cadastro_atualizacao": 0.06079095610527921, "desconto_retencao": 0.03704652567912805, "negociacao_divida": 0.018296029444266153, "sem_correspondencia": 0.18069832052201729}, "confidence": 0.18069832052201729, "input_tokens": 48, "latency_ms": 30.275455000008833} +{"id": "g0240-roaming_duvida-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08655991614848173, "recarga_realizar": 0.0100417651804964, "desconto_retencao": 0.03498003716532231, "plano_consulta": 0.16817735542786424, "atendimento_humano": 0.07855475139098571, "roaming_pacote": 0.015621495811416666, "fidelidade_pontos": 0.1428236101878936, "plano_troca": 0.03991920970184677, "suporte_sem_sinal": 0.15840468194198024, "fidelidade_resgate": 0.041206051661965754, "roaming_cobranca": 0.015141474449707508, "sem_correspondencia": 0.20856965093203905}, "confidence": 0.20856965093203905, "input_tokens": 44, "latency_ms": 22.65576899998223} +{"id": "g0240-roaming_duvida-erros_digitacao-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.09187936012108058, "internet_problema_conexao": 0.009849237250585377, "suporte_chip_esim": 0.004536493668696395, "internet_pacote_adicional": 0.0756470707925584, "roaming_pacote": 0.12072911079769272, "conta_explicacao": 0.02258084894368188, "roaming_duvida": 0.37181439891881946, "suporte_sem_sinal": 0.07331137338659342, "marketplace_compra": 0.022440370109564522, "plano_nova_linha": 0.03199139600994607, "beneficios_consulta": 0.06294960511024221, "sem_correspondencia": 0.11227073489053901}, "confidence": 0.37181439891881946, "input_tokens": 47, "latency_ms": 24.093181999973012} +{"id": "g0240-roaming_duvida-erros_digitacao-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.014666748387745112, "recarga_saldo": 0.0038614308526588163, "desconto_retencao": 0.020979720789834674, "internet_consumo": 0.050700612394789873, "roaming_cobranca": 0.11768874652334987, "roaming_pacote": 0.1343811998919634, "conta_segunda_via": 0.05977474968143981, "internet_problema_conexao": 0.005058619568273663, "reclamacao_atendimento": 0.045353769888751866, "suporte_sem_sinal": 0.08141588277422142, "roaming_duvida": 0.3353033612078216, "sem_correspondencia": 0.1308151580391499}, "confidence": 0.3353033612078216, "input_tokens": 45, "latency_ms": 24.01279200000772} +{"id": "g0240-roaming_duvida-erros_digitacao-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.04324890669132685, "negociacao_divida": 0.009820207944307283, "conta_explicacao": 0.017722899077718242, "roaming_duvida": 0.39012467824842345, "marketplace_compra": 0.030913127557455445, "plano_troca": 0.007028377608369684, "suporte_configuracao": 0.047621846154684344, "portabilidade": 0.008880499742105138, "roaming_cobranca": 0.043680451769679364, "suporte_sem_sinal": 0.07952263198837393, "roaming_pacote": 0.04213612522730965, "conta_debito_automatico_digital": 0.01960427312217255, "vas_consulta": 0.11497262109539227, "beneficios_consulta": 0.025420401221681013, "internet_consumo": 0.028537901091819723, "sem_correspondencia": 0.09076505145918108}, "confidence": 0.39012467824842345, "input_tokens": 43, "latency_ms": 31.0311590000083} +{"id": "g0240-roaming_duvida-erros_digitacao-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.056223815546428524, "conta_pagamento_confirmacao": 0.06673585430829648, "desconto_retencao": 0.0300252801451984, "roaming_duvida": 0.23660854312138183, "roaming_cobranca": 0.08398010339272842, "plano_troca": 0.012963675519568901, "plano_consulta": 0.11549114102476707, "vas_contratacao": 0.019224564921146714, "roaming_pacote": 0.1635795337418415, "seguranca_perda_roubo": 0.02411906724079411, "internet_problema_conexao": 0.014482063754513882, "sem_correspondencia": 0.17656635728333417}, "confidence": 0.23660854312138183, "input_tokens": 41, "latency_ms": 23.68024399999058} +{"id": "g0240-roaming_duvida-erros_digitacao-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"roaming_pacote": 0.028764936603397784, "marketplace_compra": 0.10125887139277655, "plano_consulta": 0.397685219235375, "recarga_nao_creditada": 0.004737982755876243, "roaming_duvida": 0.09759886290425515, "internet_problema_conexao": 0.037935087431803856, "roaming_cobranca": 0.03692554861319114, "sem_correspondencia": 0.2950934910633243}, "confidence": 0.397685219235375, "input_tokens": 42, "latency_ms": 17.039283999991994} +{"id": "g0240-roaming_duvida-erros_digitacao-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.08992543205507743, "roaming_duvida": 0.2609365323325475, "roaming_pacote": 0.04336010729313056, "sem_correspondencia": 0.6057779283192445}, "confidence": 0.6057779283192445, "input_tokens": 39, "latency_ms": 15.634019000003718} +{"id": "g0241-roaming_duvida-regionalismo-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.01838904591815105, "conta_explicacao": 0.029973933026583, "fidelidade_resgate": 0.008296912412391418, "roaming_cobranca": 0.11240062695144673, "reclamacao_atendimento": 0.02130270531322501, "roaming_duvida": 0.45973404556909137, "conta_contestacao": 0.01728823382722983, "plano_nova_linha": 0.009278405319476048, "marketplace_pedido": 0.02648241964753837, "conta_segunda_via": 0.07685399686017637, "roaming_pacote": 0.11613723462615558, "sem_correspondencia": 0.10386244052853524}, "confidence": 0.45973404556909137, "input_tokens": 69, "latency_ms": 24.16501900000867} +{"id": "g0241-roaming_duvida-regionalismo-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.08737730231256055, "internet_problema_conexao": 0.010365417270345251, "reclamacao_atendimento": 0.02396455946868335, "conta_debito_automatico_digital": 0.017906131551261896, "marketplace_pedido": 0.024034747657182828, "vas_cancelamento": 0.003397897526056904, "roaming_cobranca": 0.13827631182836306, "roaming_duvida": 0.3643087134543791, "roaming_pacote": 0.19471666038601404, "conta_contestacao": 0.01577249593001825, "negociacao_divida": 0.01702403690087479, "sem_correspondencia": 0.10285572571426}, "confidence": 0.3643087134543791, "input_tokens": 61, "latency_ms": 24.325421000014558} +{"id": "g0241-roaming_duvida-regionalismo-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 0.0862765285498029, "cancelamento_linha": 0.004342597218588492, "negociacao_divida": 0.016673383295597793, "plano_nova_linha": 0.007391652501936372, "conta_explicacao": 0.034103700918303996, "beneficios_consulta": 0.09319116691581386, "roaming_duvida": 0.3113982850017007, "conta_vencimento": 0.005665624362514028, "portabilidade": 0.00894064692032383, "roaming_pacote": 0.07459760870650198, "roaming_cobranca": 0.0934998593882114, "vas_cancelamento": 0.0035882831676889663, "parceiros_ofertas": 0.04167077548747057, "troca_numero": 0.0030218564717103356, "suporte_chip_esim": 0.03948842952918406, "sem_correspondencia": 0.1761496015646507}, "confidence": 0.3113982850017007, "input_tokens": 53, "latency_ms": 28.511760000014874} +{"id": "g0241-roaming_duvida-regionalismo-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.3709357601961947, "roaming_pacote": 0.06209175658772925, "roaming_cobranca": 0.11243893876307838, "sem_correspondencia": 0.4545335444529977}, "confidence": 0.4545335444529977, "input_tokens": 69, "latency_ms": 16.470499999996946} +{"id": "g0241-roaming_duvida-regionalismo-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.02382461784237266, "roaming_duvida": 0.5668681553766569, "roaming_cobranca": 0.05614152992497316, "sem_correspondencia": 0.3531656968559973}, "confidence": 0.5668681553766569, "input_tokens": 55, "latency_ms": 16.18936799999915} +{"id": "g0241-roaming_duvida-regionalismo-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0973129190704754, "roaming_duvida": 0.5065513811517404, "roaming_pacote": 0.09386072982951454, "sem_correspondencia": 0.30227496994826963}, "confidence": 0.5065513811517404, "input_tokens": 54, "latency_ms": 15.796063000010463} +{"id": "g0241-roaming_duvida-regionalismo-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.30215930776911226, "vas_consulta": 0.1149848842423753, "cadastro_atualizacao": 0.054110295780809406, "roaming_cobranca": 0.0950837800775359, "negociacao_divida": 0.03692008535164363, "internet_consumo": 0.03122544458178216, "roaming_pacote": 0.09660168685441865, "conta_contestacao": 0.04177676491419189, "beneficios_consulta": 0.08148768500559574, "troca_numero": 0.002646093941093385, "parceiros_ofertas": 0.02173929091077212, "sem_correspondencia": 0.12126468057066955}, "confidence": 0.30215930776911226, "input_tokens": 51, "latency_ms": 21.90415799998391} +{"id": "g0241-roaming_duvida-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.041262603835061896, "roaming_pacote": 0.18870320705283575, "bonus_nao_recebido": 0.05067056360836442, "seguranca_fraude": 0.08654314182836777, "suporte_configuracao": 0.03365522957978514, "parceiros_ofertas": 0.05730763013689633, "roaming_cobranca": 0.2518774838908298, "sem_correspondencia": 0.28998014006785894}, "confidence": 0.28998014006785894, "input_tokens": 67, "latency_ms": 17.693473000008453} +{"id": "g0241-roaming_duvida-regionalismo-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0825438319689098, "roaming_duvida": 0.49562699736554183, "roaming_pacote": 0.06754120187680417, "sem_correspondencia": 0.3542879687887442}, "confidence": 0.49562699736554183, "input_tokens": 49, "latency_ms": 15.747042000015199} +{"id": "g0241-roaming_duvida-regionalismo-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.3331848296065114, "seguranca_fraude": 0.027865399811201546, "recarga_nao_creditada": 0.013064047912328186, "vas_cancelamento": 0.011243687649422088, "conta_explicacao": 0.07114016824222662, "roaming_duvida": 0.19655362749146152, "roaming_pacote": 0.020131304335150382, "cadastro_atualizacao": 0.03656656572235391, "recarga_realizar": 0.009120947443520159, "negociacao_religacao": 0.016429326999912824, "roaming_cobranca": 0.031015859108004667, "sem_correspondencia": 0.2336842356779067}, "confidence": 0.3331848296065114, "input_tokens": 58, "latency_ms": 23.397072999983948} +{"id": "g0241-roaming_duvida-regionalismo-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.014864246817790108, "recarga_nao_creditada": 0.008083991023499243, "roaming_cobranca": 0.11525747534213279, "cancelamento_linha": 0.005854417749862918, "internet_pacote_adicional": 0.2666545592244719, "portabilidade": 0.013316260128688612, "parceiros_ofertas": 0.039020114846214454, "recarga_realizar": 0.006524276654516468, "roaming_pacote": 0.13705198887988518, "marketplace_compra": 0.029704277385250808, "roaming_duvida": 0.19497670832484157, "vas_cancelamento": 0.003833450029142062, "internet_problema_conexao": 0.01619779740881856, "conta_segunda_via": 0.02711688251686946, "fidelidade_resgate": 0.0146146206951537, "sem_correspondencia": 0.10692893297286218}, "confidence": 0.2666545592244719, "input_tokens": 65, "latency_ms": 30.17108800000301} +{"id": "g0241-roaming_duvida-regionalismo-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.4324250317906968, "roaming_cobranca": 0.08797487068120101, "roaming_pacote": 0.08030595064847061, "sem_correspondencia": 0.3992941468796316}, "confidence": 0.4324250317906968, "input_tokens": 61, "latency_ms": 16.67729900000836} +{"id": "g0242-roaming_duvida-emocional-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 0.020116961867172642, "cancelamento_linha": 0.0014484556872935885, "conta_explicacao": 0.0434998446592993, "roaming_pacote": 0.2026465919210296, "plano_consulta": 0.14004896145860285, "plano_nova_linha": 0.004845395999294621, "roaming_cobranca": 0.08311387638195826, "seguranca_fraude": 0.018297260058418797, "roaming_duvida": 0.3259268003722588, "internet_problema_conexao": 0.008473487307501361, "internet_consumo": 0.02856878661226178, "fidelidade_resgate": 0.011642532061255064, "vas_contratacao": 0.011247665271730323, "marketplace_pedido": 0.01746784468834352, "recarga_nao_creditada": 0.0012199174000744304, "sem_correspondencia": 0.08143561825350508}, "confidence": 0.3259268003722588, "input_tokens": 55, "latency_ms": 30.71948600000951} +{"id": "g0242-roaming_duvida-emocional-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.29646233662936783, "suporte_sem_sinal": 0.12312045338199978, "recarga_nao_creditada": 0.004028603096466982, "cancelamento_linha": 0.00604586182679916, "roaming_pacote": 0.07128154712130558, "roaming_cobranca": 0.07469770548839307, "roaming_duvida": 0.2402446942108866, "sem_correspondencia": 0.184118798244781}, "confidence": 0.29646233662936783, "input_tokens": 46, "latency_ms": 16.453982000001588} +{"id": "g0242-roaming_duvida-emocional-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.4142344969182182, "vas_contratacao": 0.0239402209211182, "conta_segunda_via": 0.06715743368784774, "roaming_pacote": 0.13211409993682244, "parceiros_ofertas": 0.08968541193167515, "roaming_cobranca": 0.08942134099865967, "reclamacao_atendimento": 0.03180742695568925, "sem_correspondencia": 0.15163956864996941}, "confidence": 0.4142344969182182, "input_tokens": 47, "latency_ms": 16.700894999985394} +{"id": "g0242-roaming_duvida-emocional-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 92, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.49691361207284857, "roaming_pacote": 0.07498383075095232, "roaming_cobranca": 0.08625718437092397, "sem_correspondencia": 0.34184537280527516}, "confidence": 0.49691361207284857, "input_tokens": 47, "latency_ms": 16.427190999991126} +{"id": "g0242-roaming_duvida-emocional-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.34410660049060676, "roaming_pacote": 0.112277743873754, "internet_problema_conexao": 0.014891107314884904, "roaming_cobranca": 0.1898908850780254, "plano_nova_linha": 0.015306718414676564, "cadastro_atualizacao": 0.0352899560045524, "desconto_retencao": 0.06617905501534575, "sem_correspondencia": 0.2220579338081542}, "confidence": 0.34410660049060676, "input_tokens": 40, "latency_ms": 16.31607300001292} +{"id": "g0242-roaming_duvida-emocional-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_pontos": 0.021241961699896245, "cadastro_atualizacao": 0.03845880298795225, "internet_problema_conexao": 0.01681968993977622, "plano_nova_linha": 0.006842000154579063, "suporte_chip_esim": 0.01116642390237375, "internet_consumo": 0.03200586611050515, "marketplace_compra": 0.021776186971565865, "atendimento_humano": 0.03274750065120637, "roaming_cobranca": 0.1045699822258292, "roaming_duvida": 0.3307326239665752, "bonus_nao_recebido": 0.004373062536410116, "vas_contratacao": 0.008988197237821769, "plano_troca": 0.005597031381635029, "marketplace_pedido": 0.024925616404549537, "roaming_pacote": 0.18829070610328885, "sem_correspondencia": 0.15146434772603537}, "confidence": 0.3307326239665752, "input_tokens": 44, "latency_ms": 29.982484999976577} +{"id": "g0242-roaming_duvida-emocional-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.03646919429085937, "conta_segunda_via": 0.09849159217736216, "suporte_chip_esim": 0.025938074504362755, "roaming_pacote": 0.16546572405822024, "roaming_duvida": 0.2724060956454518, "conta_debito_automatico_digital": 0.02271824097279338, "roaming_cobranca": 0.08804000733710811, "sem_correspondencia": 0.2904710710138422}, "confidence": 0.2904710710138422, "input_tokens": 58, "latency_ms": 18.784902999982478} +{"id": "g0242-roaming_duvida-emocional-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.09231645946280094, "roaming_cobranca": 0.14275019722803545, "roaming_duvida": 0.39871929293635666, "sem_correspondencia": 0.3662140503728069}, "confidence": 0.39871929293635666, "input_tokens": 48, "latency_ms": 16.009760999992295} +{"id": "g0242-roaming_duvida-emocional-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_problema_conexao": 0.016073022620525738, "reclamacao_atendimento": 0.05785546363644103, "cancelamento_linha": 0.004341518160700982, "suporte_sem_sinal": 0.05848849099058101, "roaming_cobranca": 0.0342533672892834, "conta_contestacao": 0.03640225612335569, "roaming_pacote": 0.02713872835006446, "recarga_saldo": 0.009136800858009166, "parceiros_ofertas": 0.04882052897088674, "roaming_duvida": 0.3453162037538966, "plano_consulta": 0.06284094846537235, "recarga_realizar": 0.006729725678086704, "vas_consulta": 0.08056748016875279, "conta_debito_automatico_digital": 0.008293049680948492, "conta_segunda_via": 0.02015927459707672, "sem_correspondencia": 0.18358314065601813}, "confidence": 0.3453162037538966, "input_tokens": 41, "latency_ms": 30.3168130000131} +{"id": "g0242-roaming_duvida-emocional-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.10941479842767045, "suporte_chip_esim": 0.006692449880419525, "roaming_cobranca": 0.06284095516244045, "conta_pagamento_confirmacao": 0.014405092767345718, "cancelamento_linha": 0.0015020591460493686, "atendimento_humano": 0.12988820972130388, "conta_explicacao": 0.01624973155691536, "suporte_sem_sinal": 0.1429055053197508, "plano_nova_linha": 0.0045934459642691106, "marketplace_pedido": 0.014073776654426214, "recarga_nao_creditada": 0.0011713326766808964, "roaming_duvida": 0.3447237593008207, "vas_contratacao": 0.010853981536104871, "marketplace_compra": 0.012988328675062551, "suporte_configuracao": 0.03728956015001938, "sem_correspondencia": 0.09040701306072071}, "confidence": 0.3447237593008207, "input_tokens": 53, "latency_ms": 31.505202999994708} +{"id": "g0242-roaming_duvida-emocional-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.01269991486848019, "atendimento_humano": 0.040222223127002084, "roaming_pacote": 0.052802967823616105, "internet_pacote_adicional": 0.10704388277549787, "negociacao_religacao": 0.006358567045626775, "recarga_realizar": 0.0013085654702131772, "internet_consumo": 0.08263232410822786, "suporte_sem_sinal": 0.11940230215108552, "roaming_duvida": 0.38472195770042233, "roaming_cobranca": 0.036791335131755844, "conta_debito_automatico_digital": 0.0012451114375438587, "sem_correspondencia": 0.1547708483605284}, "confidence": 0.38472195770042233, "input_tokens": 38, "latency_ms": 22.811031000003368} +{"id": "g0242-roaming_duvida-emocional-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.07805715897423808, "roaming_pacote": 0.047780057142076324, "roaming_duvida": 0.6027100412826222, "sem_correspondencia": 0.27145274260106345}, "confidence": 0.6027100412826222, "input_tokens": 46, "latency_ms": 16.098812999985057} +{"id": "g0245-roaming_cobranca-curto_neutro-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.13768772332084336, "bonus_nao_recebido": 0.05268356032304036, "negociacao_religacao": 0.027471677436019564, "recarga_realizar": 0.008322853323724245, "marketplace_compra": 0.030191418662015673, "roaming_duvida": 0.19164472193683937, "suporte_configuracao": 0.04128967836020631, "roaming_cobranca": 0.11841261000890159, "recarga_nao_creditada": 0.015164443728741695, "conta_contestacao": 0.16061774862779193, "suporte_chip_esim": 0.008987498176691647, "sem_correspondencia": 0.20752606609518423}, "confidence": 0.20752606609518423, "input_tokens": 37, "latency_ms": 22.325910000006388} +{"id": "g0245-roaming_cobranca-curto_neutro-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.022652484582050166, "vas_contratacao": 0.011073417081839485, "roaming_duvida": 0.19538979323296712, "recarga_saldo": 0.0029150999752576463, "cancelamento_linha": 0.0020621141980500623, "internet_consumo": 0.04321726059176615, "beneficios_consulta": 0.13105346323481512, "seguranca_fraude": 0.09897930966214886, "portabilidade": 0.008476982863978404, "roaming_pacote": 0.08067056574239659, "conta_contestacao": 0.11652945036315103, "marketplace_pedido": 0.030470227964549457, "marketplace_compra": 0.044834476173084586, "suporte_sem_sinal": 0.046013124501393755, "roaming_cobranca": 0.0633237290350894, "sem_correspondencia": 0.10233850079746219}, "confidence": 0.19538979323296712, "input_tokens": 32, "latency_ms": 28.669247999999925} +{"id": "g0245-roaming_cobranca-curto_neutro-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.15915623826465233, "roaming_pacote": 0.10555598240912255, "vas_contratacao": 0.01515920926544051, "roaming_duvida": 0.12537700663116394, "parceiros_ofertas": 0.04293557367075228, "conta_debito_automatico_digital": 0.02101629285461532, "roaming_cobranca": 0.18950377738802002, "internet_problema_conexao": 0.01523683220333186, "recarga_realizar": 0.004221854939561804, "negociacao_religacao": 0.018119041633981068, "suporte_sem_sinal": 0.09204849039281149, "sem_correspondencia": 0.21166970034654684}, "confidence": 0.21166970034654684, "input_tokens": 33, "latency_ms": 23.33584799998789} +{"id": "g0245-roaming_cobranca-curto_neutro-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.20247276711897533, "parceiros_ofertas": 0.0778518490618163, "cancelamento_linha": 0.012793512452951527, "roaming_pacote": 0.07815826909887263, "negociacao_divida": 0.04005382325655643, "roaming_cobranca": 0.1099863084122311, "conta_contestacao": 0.2658442633609959, "sem_correspondencia": 0.21283920723760075}, "confidence": 0.2658442633609959, "input_tokens": 33, "latency_ms": 17.100623999994014} +{"id": "g0245-roaming_cobranca-curto_neutro-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"negociacao_religacao": 0.011533467254820537, "internet_pacote_adicional": 0.28128019355103634, "conta_contestacao": 0.3155545336897864, "portabilidade": 0.004466213346235541, "marketplace_pedido": 0.029633937803741635, "roaming_cobranca": 0.021055747107889815, "seguranca_fraude": 0.12281332330852113, "roaming_pacote": 0.005441283414977239, "roaming_duvida": 0.02025541690523135, "atendimento_humano": 0.041015912401239134, "parceiros_ofertas": 0.027010582752203055, "sem_correspondencia": 0.11993938846431779}, "confidence": 0.3155545336897864, "input_tokens": 33, "latency_ms": 22.446741000010206} +{"id": "g0245-roaming_cobranca-curto_neutro-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.039649638207778795, "conta_contestacao": 0.17490003530671724, "conta_segunda_via": 0.10067263718740412, "conta_vencimento": 0.024760573433659384, "roaming_cobranca": 0.0833386309288253, "roaming_duvida": 0.28204732371552627, "plano_nova_linha": 0.010664627599274553, "sem_correspondencia": 0.28396653362081437}, "confidence": 0.28396653362081437, "input_tokens": 34, "latency_ms": 16.404818000012256} +{"id": "g0245-roaming_cobranca-curto_neutro-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.028857194110482147, "roaming_pacote": 0.015193829381071411, "conta_contestacao": 0.10321457842729122, "sem_correspondencia": 0.8527343980811553}, "confidence": 0.8527343980811553, "input_tokens": 36, "latency_ms": 15.984790000004523} +{"id": "g0245-roaming_cobranca-curto_neutro-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.1450125903475874, "plano_nova_linha": 0.020701146187051933, "roaming_cobranca": 0.012622491721069499, "conta_contestacao": 0.13854927114896345, "atendimento_humano": 0.05288847274146102, "portabilidade": 0.011163005839258089, "internet_consumo": 0.07865637705639794, "vas_consulta": 0.09299963907570753, "conta_pagamento_confirmacao": 0.1421156704403484, "recarga_nao_creditada": 0.0044472213835106056, "recarga_saldo": 0.007916378954535841, "marketplace_compra": 0.02762298716373482, "roaming_duvida": 0.01646754738923145, "roaming_pacote": 0.0068859487352276655, "bonus_nao_recebido": 0.014438619208400075, "sem_correspondencia": 0.22751263260751425}, "confidence": 0.22751263260751425, "input_tokens": 33, "latency_ms": 28.323155999999017} +{"id": "g0245-roaming_cobranca-curto_neutro-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.06698877782397727, "suporte_chip_esim": 0.034265904031522174, "roaming_pacote": 0.13094496053952012, "plano_troca": 0.013788940314072184, "roaming_cobranca": 0.08861122833281038, "conta_contestacao": 0.18884046063973647, "roaming_duvida": 0.16538775999190278, "sem_correspondencia": 0.3111719683264586}, "confidence": 0.3111719683264586, "input_tokens": 30, "latency_ms": 16.893916999976} +{"id": "g0245-roaming_cobranca-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.13168002898052386, "roaming_duvida": 0.17755049781264687, "internet_consumo": 0.08403851240568956, "roaming_pacote": 0.048629061248108896, "suporte_chip_esim": 0.012544841727569693, "conta_contestacao": 0.12107245093246602, "conta_debito_automatico_digital": 0.04297177942140382, "sem_correspondencia": 0.38151282747159126}, "confidence": 0.38151282747159126, "input_tokens": 33, "latency_ms": 17.431119000008266} +{"id": "g0245-roaming_cobranca-curto_neutro-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"internet_consumo": 0.06682003169666453, "conta_contestacao": 0.10566597987518635, "plano_consulta": 0.0862238764205858, "atendimento_humano": 0.04269377438178737, "troca_numero": 0.002441549862735127, "roaming_duvida": 0.13094508413160885, "suporte_configuracao": 0.010958899547384292, "reclamacao_atendimento": 0.024760275635276635, "conta_pagamento_confirmacao": 0.08070044819872488, "conta_explicacao": 0.05686432393767104, "plano_troca": 0.005646369318764089, "seguranca_perda_roubo": 0.033512431527381474, "marketplace_compra": 0.019679613058611236, "portabilidade": 0.008003749741174111, "roaming_pacote": 0.1828877297038317, "sem_correspondencia": 0.14219586296261255}, "confidence": 0.1828877297038317, "input_tokens": 34, "latency_ms": 28.833331000015505} +{"id": "g0245-roaming_cobranca-curto_neutro-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"reclamacao_atendimento": 0.1407435381474477, "conta_pagamento_confirmacao": 0.05860519012089506, "recarga_realizar": 0.003687998264472939, "bonus_nao_recebido": 0.027690308052481724, "roaming_pacote": 0.006279748372492504, "vas_consulta": 0.12080726721917028, "roaming_cobranca": 0.006944471941096593, "roaming_duvida": 0.01165620791497367, "internet_consumo": 0.1252885753626017, "vas_contratacao": 0.013602206426477127, "conta_segunda_via": 0.026352241524881602, "conta_contestacao": 0.2682676900111096, "marketplace_pedido": 0.023881684888650122, "suporte_configuracao": 0.013644091727772343, "marketplace_compra": 0.018747052099218838, "sem_correspondencia": 0.13380172792625822}, "confidence": 0.2682676900111096, "input_tokens": 31, "latency_ms": 30.286531999990984} +{"id": "g0249-roaming_cobranca-emocional-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"recarga_saldo": 0.005757559984640293, "fidelidade_resgate": 0.022905120476767567, "desconto_retencao": 0.02196069792497448, "plano_troca": 0.011529539636609352, "roaming_pacote": 0.14927932522729478, "conta_contestacao": 0.17102283127870427, "conta_debito_automatico_digital": 0.010897400717919874, "roaming_duvida": 0.30056479377303874, "internet_problema_conexao": 0.018328793227391733, "internet_consumo": 0.03765788649804405, "roaming_cobranca": 0.10173739426567986, "sem_correspondencia": 0.148358656988935}, "confidence": 0.30056479377303874, "input_tokens": 62, "latency_ms": 24.17079500000341} +{"id": "g0249-roaming_cobranca-emocional-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.18181655115699202, "roaming_cobranca": 0.031041604055789183, "desconto_retencao": 0.028830331302197615, "roaming_pacote": 0.015893010689014747, "seguranca_fraude": 0.20082483032238385, "roaming_duvida": 0.12043509089186008, "conta_debito_automatico_digital": 0.07922088487630331, "sem_correspondencia": 0.3419376967054592}, "confidence": 0.3419376967054592, "input_tokens": 60, "latency_ms": 18.419663000003084} +{"id": "g0249-roaming_cobranca-emocional-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.025685669459576208, "bonus_nao_recebido": 0.014953745299264047, "cadastro_atualizacao": 0.060548289679878596, "roaming_duvida": 0.03382854111662979, "conta_segunda_via": 0.036973151741496284, "internet_pacote_adicional": 0.14386673050578586, "roaming_cobranca": 0.027210058226281815, "vas_cancelamento": 0.010321769704754277, "roaming_pacote": 0.013933650935156978, "conta_contestacao": 0.1225850041744741, "internet_problema_conexao": 0.16609300417775794, "vas_contratacao": 0.014097291759582875, "conta_explicacao": 0.05443733846934877, "conta_vencimento": 0.006053651124345843, "seguranca_fraude": 0.08197984718469206, "sem_correspondencia": 0.18743225644097455}, "confidence": 0.18743225644097455, "input_tokens": 61, "latency_ms": 32.78575399997408} +{"id": "g0249-roaming_cobranca-emocional-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.05443201959133148, "conta_contestacao": 0.16189217567443848, "roaming_cobranca": 0.1999620944261551, "sem_correspondencia": 0.583713710308075}, "confidence": 0.583713710308075, "input_tokens": 70, "latency_ms": 17.040932000014664} +{"id": "g0249-roaming_cobranca-emocional-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.29067728952107674, "roaming_pacote": 0.010093409925279745, "roaming_cobranca": 0.021036064996729113, "sem_correspondencia": 0.6781932355569145}, "confidence": 0.6781932355569145, "input_tokens": 61, "latency_ms": 16.528081000018346} +{"id": "g0249-roaming_cobranca-emocional-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.06751126393608665, "roaming_duvida": 0.1963225337074677, "parceiros_ofertas": 0.05867317341725985, "roaming_cobranca": 0.14429334436098668, "conta_contestacao": 0.18294306499105303, "suporte_configuracao": 0.04066650699576694, "conta_explicacao": 0.10788127136938147, "sem_correspondencia": 0.20170884122199767}, "confidence": 0.20170884122199767, "input_tokens": 60, "latency_ms": 16.920564999992393} +{"id": "g0249-roaming_cobranca-emocional-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.021703364125421606, "conta_contestacao": 0.12112396097626574, "roaming_cobranca": 0.03705580498039904, "sem_correspondencia": 0.8201168699179137}, "confidence": 0.8201168699179137, "input_tokens": 57, "latency_ms": 15.849797999976545} +{"id": "g0249-roaming_cobranca-emocional-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 0.1312091929494136, "recarga_saldo": 0.0075924395524951125, "portabilidade": 0.02093307460372984, "suporte_sem_sinal": 0.11006975030435574, "bonus_nao_recebido": 0.057513824845483945, "roaming_cobranca": 0.15107956331678304, "roaming_pacote": 0.06824581236071757, "fidelidade_pontos": 0.02589949931707886, "roaming_duvida": 0.16809522886450104, "conta_vencimento": 0.018185972930301334, "beneficios_consulta": 0.08916387590738548, "sem_correspondencia": 0.15201176504775443}, "confidence": 0.16809522886450104, "input_tokens": 58, "latency_ms": 22.2849490000101} +{"id": "g0249-roaming_cobranca-emocional-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"cancelamento_linha": 0.023522014674619385, "cadastro_atualizacao": 0.04475959929673371, "roaming_pacote": 0.006711190816431896, "vas_cancelamento": 0.011576119310264263, "conta_vencimento": 0.010889954339338629, "roaming_duvida": 0.018468512910176548, "internet_pacote_adicional": 0.443307952706067, "plano_consulta": 0.05612022266239757, "roaming_cobranca": 0.012064554246684695, "suporte_sem_sinal": 0.061210224822544484, "conta_contestacao": 0.18125327606697664, "sem_correspondencia": 0.1301163781477652}, "confidence": 0.443307952706067, "input_tokens": 68, "latency_ms": 22.875731999988602} +{"id": "g0249-roaming_cobranca-emocional-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.025574349248027047, "conta_contestacao": 0.08967675402278831, "roaming_cobranca": 0.043145783888485785, "sem_correspondencia": 0.8416031128406989}, "confidence": 0.8416031128406989, "input_tokens": 59, "latency_ms": 15.401520000011715} +{"id": "g0249-roaming_cobranca-emocional-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.07090392872733461, "conta_contestacao": 0.4095100722863466, "roaming_cobranca": 0.1302247983778061, "sem_correspondencia": 0.3893612006085127}, "confidence": 0.4095100722863466, "input_tokens": 59, "latency_ms": 15.555403000007573} +{"id": "g0249-roaming_cobranca-emocional-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.3540511442499278, "roaming_pacote": 0.01337571819639101, "roaming_cobranca": 0.03364802164453276, "sem_correspondencia": 0.5989251159091484}, "confidence": 0.5989251159091484, "input_tokens": 58, "latency_ms": 15.359833000019307} +{"id": "g0250-roaming_cobranca-longo_contexto-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"marketplace_compra": 0.07512302343443904, "roaming_duvida": 0.23707060262184007, "suporte_sem_sinal": 0.09873121746717782, "plano_consulta": 0.02375673812849199, "conta_explicacao": 0.051622818122504105, "roaming_cobranca": 0.12263556464350933, "desconto_retencao": 0.007560316867546872, "parceiros_ofertas": 0.0182801438716129, "suporte_chip_esim": 0.004130844242244286, "conta_contestacao": 0.2308759809742262, "roaming_pacote": 0.042997477955984666, "sem_correspondencia": 0.08721527167042271}, "confidence": 0.23707060262184007, "input_tokens": 95, "latency_ms": 25.583394999983966} +{"id": "g0250-roaming_cobranca-longo_contexto-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.3177301036973313, "roaming_cobranca": 0.3262458194232854, "roaming_pacote": 0.23291516651086758, "sem_correspondencia": 0.1231089103685157}, "confidence": 0.3262458194232854, "input_tokens": 96, "latency_ms": 16.269373000000087} +{"id": "g0250-roaming_cobranca-longo_contexto-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 246, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.20548977113526343, "plano_troca": 0.009919157114855491, "reclamacao_atendimento": 0.2161738300611725, "recarga_nao_creditada": 0.007275063195876251, "conta_contestacao": 0.34526547574701805, "roaming_pacote": 0.030928809810315858, "roaming_cobranca": 0.08106556438993526, "sem_correspondencia": 0.10388232854556316}, "confidence": 0.34526547574701805, "input_tokens": 91, "latency_ms": 18.046814999991057} +{"id": "g0250-roaming_cobranca-longo_contexto-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.17299811493699035, "conta_contestacao": 0.21645657657704342, "roaming_duvida": 0.024736564537314983, "portabilidade": 0.010490587883189541, "cadastro_atualizacao": 0.045741498342506126, "roaming_pacote": 0.005303977973841192, "roaming_cobranca": 0.011708379690418822, "sem_correspondencia": 0.5125643000586956}, "confidence": 0.5125643000586956, "input_tokens": 82, "latency_ms": 17.861046999996688} +{"id": "g0250-roaming_cobranca-longo_contexto-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 237, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.07534983651201245, "roaming_duvida": 0.11120548301870162, "seguranca_fraude": 0.0637405345516828, "roaming_pacote": 0.13338330034592374, "reclamacao_atendimento": 0.09543379464390893, "internet_consumo": 0.10320946708663016, "conta_contestacao": 0.23865907437848422, "seguranca_perda_roubo": 0.02072362033297425, "conta_pagamento_confirmacao": 0.025863860143854472, "desconto_retencao": 0.0036977071672121115, "roaming_cobranca": 0.07599297068394424, "sem_correspondencia": 0.052740351134671015}, "confidence": 0.23865907437848422, "input_tokens": 92, "latency_ms": 26.426716000003125} +{"id": "g0250-roaming_cobranca-longo_contexto-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"suporte_chip_esim": 0.027543739833985646, "bonus_nao_recebido": 0.050234827208615336, "roaming_duvida": 0.07599862523379503, "fidelidade_resgate": 0.029166016184426543, "roaming_cobranca": 0.03892366888143739, "conta_contestacao": 0.42488395376347093, "roaming_pacote": 0.01724807699680185, "sem_correspondencia": 0.3360010918974673}, "confidence": 0.42488395376347093, "input_tokens": 75, "latency_ms": 18.53576999999973} +{"id": "g0250-roaming_cobranca-longo_contexto-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 214, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.3799804236750813, "parceiros_ofertas": 0.03697125779625451, "roaming_pacote": 0.058985770177891285, "internet_problema_conexao": 0.03031732531353876, "roaming_cobranca": 0.243022830615407, "roaming_duvida": 0.16724603433649796, "plano_troca": 0.010295790976148604, "sem_correspondencia": 0.07318056710918058}, "confidence": 0.3799804236750813, "input_tokens": 84, "latency_ms": 18.065935999999283} +{"id": "g0250-roaming_cobranca-longo_contexto-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.05784599405700294, "roaming_cobranca": 0.0353932725681567, "conta_debito_automatico_digital": 0.2174181024037194, "plano_consulta": 0.08553972175105776, "roaming_pacote": 0.01869244355632082, "recarga_nao_creditada": 0.006216640566392348, "conta_contestacao": 0.19807513007961833, "sem_correspondencia": 0.3808186950177317}, "confidence": 0.3808186950177317, "input_tokens": 74, "latency_ms": 18.031824000019014} +{"id": "g0250-roaming_cobranca-longo_contexto-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"suporte_configuracao": 0.03507831413273881, "recarga_saldo": 0.004040034129415613, "roaming_cobranca": 0.2754430545960805, "roaming_duvida": 0.11411585961682909, "roaming_pacote": 0.14762641881346045, "parceiros_ofertas": 0.02946764122678691, "conta_contestacao": 0.3302556960026616, "sem_correspondencia": 0.06397298148202707}, "confidence": 0.3302556960026616, "input_tokens": 88, "latency_ms": 17.871347999999898} +{"id": "g0250-roaming_cobranca-longo_contexto-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.4131018368875521, "fidelidade_pontos": 0.03847905108193599, "roaming_duvida": 0.023008526395812075, "bonus_nao_recebido": 0.03840348357098522, "suporte_configuracao": 0.030598769712097136, "internet_problema_conexao": 0.04435938062559742, "recarga_realizar": 0.004389597874374113, "roaming_cobranca": 0.015232116360257796, "internet_pacote_adicional": 0.020089951543119405, "troca_numero": 0.0013085655624069017, "recarga_nao_creditada": 0.009039376532970362, "cancelamento_linha": 0.004663676319209546, "roaming_pacote": 0.00796359189639284, "plano_nova_linha": 0.003921047641512948, "desconto_retencao": 0.006425943922796234, "sem_correspondencia": 0.3390150840729799}, "confidence": 0.4131018368875521, "input_tokens": 80, "latency_ms": 30.47020200000361} +{"id": "g0250-roaming_cobranca-longo_contexto-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"internet_problema_conexao": 0.013622079013311077, "plano_troca": 0.004565596257881619, "conta_pagamento_confirmacao": 0.07413997722289453, "internet_consumo": 0.0515886359715017, "vas_contratacao": 0.006671406788571747, "conta_contestacao": 0.24456798792202392, "vas_cancelamento": 0.0040181616275776055, "roaming_cobranca": 0.15391321882776407, "reclamacao_atendimento": 0.1378102950226924, "roaming_duvida": 0.13685714231428162, "seguranca_fraude": 0.026000317211473296, "recarga_realizar": 0.0017071373252858925, "conta_vencimento": 0.003753568246213728, "roaming_pacote": 0.04670790625367091, "conta_debito_automatico_digital": 0.014384010721569123, "sem_correspondencia": 0.07969255927328678}, "confidence": 0.24456798792202392, "input_tokens": 92, "latency_ms": 34.442189999992934} +{"id": "g0250-roaming_cobranca-longo_contexto-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.32963529965956434, "conta_contestacao": 0.2898071473048735, "roaming_pacote": 0.08044750423239554, "sem_correspondencia": 0.30011004880316666}, "confidence": 0.32963529965956434, "input_tokens": 73, "latency_ms": 16.379364000016494} +{"id": "g0252-cadastro_atualizacao-curto_neutro-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.010303191667927942, "portabilidade": 0.01806631095223725, "cadastro_atualizacao": 0.6091372268605325, "sem_correspondencia": 0.36249327051930236}, "confidence": 0.6091372268605325, "input_tokens": 32, "latency_ms": 16.197319000013977} +{"id": "g0252-cadastro_atualizacao-curto_neutro-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.21253421180183185, "portabilidade": 0.019428211535206324, "cancelamento_linha": 0.0059869143008046116, "sem_correspondencia": 0.7620506623621572}, "confidence": 0.7620506623621572, "input_tokens": 35, "latency_ms": 16.086104999999407} +{"id": "g0252-cadastro_atualizacao-curto_neutro-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.011292193316322056, "reclamacao_atendimento": 0.03939389890680627, "beneficios_consulta": 0.1933118442565767, "cadastro_atualizacao": 0.2445974251079777, "conta_explicacao": 0.04290468333652526, "cancelamento_linha": 0.016103593962526943, "portabilidade": 0.028054673799502498, "sem_correspondencia": 0.4243416873137626}, "confidence": 0.4243416873137626, "input_tokens": 30, "latency_ms": 16.41265000000658} +{"id": "g0252-cadastro_atualizacao-curto_neutro-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_pontos": 0.19776332350760234, "portabilidade": 0.009807884679444295, "plano_troca": 0.012084104103850055, "conta_segunda_via": 0.02417184967896177, "vas_contratacao": 0.011362294650596155, "suporte_chip_esim": 0.01741223034810429, "fidelidade_resgate": 0.0377469397553984, "cancelamento_linha": 0.0028803972487146073, "reclamacao_atendimento": 0.028119226878342368, "roaming_cobranca": 0.0037818155198612036, "seguranca_perda_roubo": 0.013662302847492086, "marketplace_compra": 0.04443130635968693, "cadastro_atualizacao": 0.4098435038563188, "recarga_saldo": 0.005525289095670047, "troca_numero": 0.008953994127520369, "sem_correspondencia": 0.17245353734243632}, "confidence": 0.4098435038563188, "input_tokens": 31, "latency_ms": 28.936122000004616} +{"id": "g0252-cadastro_atualizacao-curto_neutro-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.02172228147306823, "vas_consulta": 0.1706880787612204, "fidelidade_resgate": 0.02101512451292085, "bonus_nao_recebido": 0.01545727820391177, "cadastro_atualizacao": 0.0983741139902218, "troca_numero": 0.0691502694179319, "portabilidade": 0.024170436100124024, "sem_correspondencia": 0.579422417540601}, "confidence": 0.579422417540601, "input_tokens": 29, "latency_ms": 16.93905400000517} +{"id": "g0252-cadastro_atualizacao-curto_neutro-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.021319743464251216, "cancelamento_linha": 0.014666804262748776, "cadastro_atualizacao": 0.1721989381072934, "sem_correspondencia": 0.7918145141657066}, "confidence": 0.7918145141657066, "input_tokens": 29, "latency_ms": 16.4134679999961} +{"id": "g0252-cadastro_atualizacao-curto_neutro-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_realizar": 0.01790943069584548, "plano_troca": 0.0357082240021236, "cadastro_atualizacao": 0.4067040424273583, "portabilidade": 0.019894455230959732, "roaming_cobranca": 0.00719410787411096, "cancelamento_linha": 0.00693310986137812, "parceiros_ofertas": 0.1330641721856187, "conta_segunda_via": 0.04230281815250252, "desconto_retencao": 0.028884742442367144, "roaming_duvida": 0.012373845240640011, "seguranca_perda_roubo": 0.028717938854526875, "vas_cancelamento": 0.005898571665302968, "troca_numero": 0.00802187477658737, "marketplace_compra": 0.023677038392016094, "internet_consumo": 0.0490314892175223, "sem_correspondencia": 0.1736841389811398}, "confidence": 0.4067040424273583, "input_tokens": 33, "latency_ms": 27.994504000020015} +{"id": "g0252-cadastro_atualizacao-curto_neutro-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.002334194735154217, "conta_explicacao": 0.027543406186120976, "beneficios_consulta": 0.11960182695697444, "portabilidade": 0.008384033243101665, "cancelamento_linha": 0.006736853452888467, "vas_cancelamento": 0.003933750651535458, "bonus_nao_recebido": 0.016127985305131876, "negociacao_divida": 0.009261041002058497, "cadastro_atualizacao": 0.4941803940731519, "fidelidade_pontos": 0.05747995725964601, "plano_nova_linha": 0.032865781947883484, "conta_segunda_via": 0.029227552028462833, "seguranca_perda_roubo": 0.03162149785320516, "roaming_duvida": 0.008908421819627359, "desconto_retencao": 0.00992566439329055, "sem_correspondencia": 0.1418676390917671}, "confidence": 0.4941803940731519, "input_tokens": 31, "latency_ms": 30.11958499999423} +{"id": "g0252-cadastro_atualizacao-curto_neutro-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.056995234958862995, "cancelamento_linha": 0.01995988175302832, "cadastro_atualizacao": 0.22404548358883347, "sem_correspondencia": 0.6989993996992752}, "confidence": 0.6989993996992752, "input_tokens": 30, "latency_ms": 15.453163000017867} +{"id": "g0252-cadastro_atualizacao-curto_neutro-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.012717307194273967, "portabilidade": 0.015464976204357887, "cadastro_atualizacao": 0.19593490064219585, "sem_correspondencia": 0.7758828159591723}, "confidence": 0.7758828159591723, "input_tokens": 31, "latency_ms": 15.483256000010215} +{"id": "g0252-cadastro_atualizacao-curto_neutro-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.007341900029437662, "cadastro_atualizacao": 0.6436911518625885, "portabilidade": 0.012282313201337292, "vas_cancelamento": 0.009350536882689118, "roaming_duvida": 0.013964213705442109, "cancelamento_linha": 0.01822111669912339, "negociacao_divida": 0.010452798076098503, "sem_correspondencia": 0.28469596954328336}, "confidence": 0.6436911518625885, "input_tokens": 28, "latency_ms": 16.449493000010307} +{"id": "g0252-cadastro_atualizacao-curto_neutro-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"cancelamento_linha": 0.038903476205143755, "portabilidade": 0.023282507903965997, "cadastro_atualizacao": 0.11260883581347977, "marketplace_compra": 0.09754411292522283, "internet_problema_conexao": 0.03559756065984883, "vas_cancelamento": 0.01969992810327524, "troca_numero": 0.04680277127113375, "conta_pagamento_confirmacao": 0.02349415094638318, "recarga_nao_creditada": 0.002332355920361478, "internet_pacote_adicional": 0.26686037970168575, "parceiros_ofertas": 0.11725921227233076, "sem_correspondencia": 0.21561470827716867}, "confidence": 0.26686037970168575, "input_tokens": 29, "latency_ms": 21.388351000013017} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"marketplace_compra": 0.07419654607783033, "conta_segunda_via": 0.0395571210585904, "internet_pacote_adicional": 0.1965435264721738, "suporte_chip_esim": 0.022118292393590748, "portabilidade": 0.011792085875371955, "cadastro_atualizacao": 0.43720465196130776, "troca_numero": 0.013108492618313526, "cancelamento_linha": 0.0026823731174031866, "conta_contestacao": 0.023522702599161657, "suporte_configuracao": 0.054160180562862086, "bonus_nao_recebido": 0.004754042176523034, "sem_correspondencia": 0.12035998508687155}, "confidence": 0.43720465196130776, "input_tokens": 66, "latency_ms": 24.22439199997939} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.09004195733440037, "cadastro_atualizacao": 0.340592084570549, "troca_numero": 0.008757369547928188, "portabilidade": 0.019181331521368285, "internet_consumo": 0.02077050310164898, "cancelamento_linha": 0.0049016806045926705, "vas_cancelamento": 0.005677241802937509, "sem_correspondencia": 0.510077831516575}, "confidence": 0.510077831516575, "input_tokens": 56, "latency_ms": 16.881156000010833} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_explicacao": 0.043443732307545585, "portabilidade": 0.072345592654252, "plano_troca": 0.05444275630895368, "troca_numero": 0.014748653513717982, "cadastro_atualizacao": 0.5897541688875393, "suporte_chip_esim": 0.012168787516127055, "cancelamento_linha": 0.0062088980830978914, "sem_correspondencia": 0.20688741072876657}, "confidence": 0.5897541688875393, "input_tokens": 56, "latency_ms": 16.90210700002126} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.004977883157048131, "portabilidade": 0.004479477979854406, "troca_numero": 0.2627909701230833, "desconto_retencao": 0.005502806346779873, "atendimento_humano": 0.04526878758463897, "internet_consumo": 0.013853136968519182, "cadastro_atualizacao": 0.28973641128133504, "conta_contestacao": 0.03166504482433066, "cancelamento_linha": 0.001252018110766467, "fidelidade_pontos": 0.08181576932025643, "seguranca_fraude": 0.07815112685706833, "reclamacao_atendimento": 0.030978932053478597, "roaming_cobranca": 0.0018641303203514124, "beneficios_consulta": 0.05509492590740544, "fidelidade_resgate": 0.016466153294856747, "sem_correspondencia": 0.07610242587022704}, "confidence": 0.28973641128133504, "input_tokens": 54, "latency_ms": 29.41578100001152} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.3495266039409274, "plano_nova_linha": 0.014988086688440604, "vas_cancelamento": 0.005752275533152304, "cancelamento_linha": 0.0036040876425563403, "seguranca_perda_roubo": 0.03355648645026427, "vas_consulta": 0.23924356013840115, "seguranca_fraude": 0.0464470745732565, "conta_pagamento_confirmacao": 0.04420380167731373, "portabilidade": 0.013021289929370707, "marketplace_pedido": 0.022237002212751825, "troca_numero": 0.008010197201451692, "recarga_saldo": 0.00364367234330352, "conta_contestacao": 0.05913251841596799, "fidelidade_pontos": 0.019070160960399127, "negociacao_divida": 0.0072454384315784725, "sem_correspondencia": 0.13031774386086442}, "confidence": 0.3495266039409274, "input_tokens": 61, "latency_ms": 31.502722999988464} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.007569219306885268, "portabilidade": 0.016962643388906316, "conta_explicacao": 0.03450532936737011, "negociacao_divida": 0.008418615746701488, "troca_numero": 0.008725432512470179, "conta_debito_automatico_digital": 0.008571246475250876, "conta_pagamento_confirmacao": 0.02580603535378005, "seguranca_perda_roubo": 0.01720655117860595, "desconto_retencao": 0.014611976873552868, "cadastro_atualizacao": 0.4346851027467804, "parceiros_ofertas": 0.12341029706419344, "sem_correspondencia": 0.29952754998550307}, "confidence": 0.4346851027467804, "input_tokens": 56, "latency_ms": 23.97719600000414} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.016238341848998097, "vas_contratacao": 0.026095674632757956, "cancelamento_linha": 0.004003871414987091, "portabilidade": 0.28390671118295646, "conta_explicacao": 0.15347772046961664, "atendimento_humano": 0.0293157859113752, "recarga_realizar": 0.0066511843594797265, "suporte_configuracao": 0.015037312858578126, "conta_contestacao": 0.11645686412824909, "seguranca_fraude": 0.06263704138734846, "beneficios_consulta": 0.08744523328246216, "desconto_retencao": 0.008848832392685848, "plano_nova_linha": 0.027254608772206892, "parceiros_ofertas": 0.045368073715861525, "bonus_nao_recebido": 0.00762951641701749, "sem_correspondencia": 0.10963322722541925}, "confidence": 0.28390671118295646, "input_tokens": 52, "latency_ms": 29.49804599998629} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.011770650577734111, "cancelamento_linha": 0.002629606456882367, "conta_pagamento_confirmacao": 0.010673125036480343, "portabilidade": 0.009081139819146601, "cadastro_atualizacao": 0.42073562494135447, "troca_numero": 0.3412018341932706, "plano_troca": 0.026633750514783058, "sem_correspondencia": 0.17727426846034847}, "confidence": 0.42073562494135447, "input_tokens": 56, "latency_ms": 17.730086000000256} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_religacao": 0.015196491719251358, "cadastro_atualizacao": 0.34282554744467053, "cancelamento_linha": 0.003999001061498701, "fidelidade_pontos": 0.07179773923213627, "seguranca_fraude": 0.07314176442788502, "conta_pagamento_confirmacao": 0.02845984453363573, "vas_consulta": 0.10657915954393264, "portabilidade": 0.016279042502430792, "internet_consumo": 0.02742410575046123, "internet_pacote_adicional": 0.03518005246876976, "negociacao_divida": 0.008951138178007865, "recarga_realizar": 0.0045075986707755695, "parceiros_ofertas": 0.038140909606436374, "conta_contestacao": 0.02990977414941792, "troca_numero": 0.011382586836866533, "sem_correspondencia": 0.18622524387382375}, "confidence": 0.34282554744467053, "input_tokens": 53, "latency_ms": 29.738280999993094} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.0520319502770294, "cancelamento_linha": 0.010463760458553666, "conta_segunda_via": 0.1608994339599153, "portabilidade": 0.34235448378525035, "internet_problema_conexao": 0.024186239164586645, "suporte_sem_sinal": 0.10121657916156698, "seguranca_fraude": 0.1862212012364414, "sem_correspondencia": 0.12262635195665629}, "confidence": 0.34235448378525035, "input_tokens": 50, "latency_ms": 17.85650499999747} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.01642829930941872, "troca_numero": 0.0063986312836357626, "cadastro_atualizacao": 0.42496299901963397, "vas_cancelamento": 0.005315194391888359, "reclamacao_atendimento": 0.1299774651601071, "cancelamento_linha": 0.004255867579042418, "portabilidade": 0.00905438422804469, "suporte_configuracao": 0.042454257765614456, "negociacao_religacao": 0.004997305124988053, "recarga_realizar": 0.005083760265572966, "recarga_nao_creditada": 0.005176067371577275, "sem_correspondencia": 0.3458957685004762}, "confidence": 0.42496299901963397, "input_tokens": 58, "latency_ms": 23.703506000003927} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.004956253106657677, "conta_contestacao": 0.06351288855865352, "cancelamento_linha": 0.0034109615521497856, "conta_pagamento_confirmacao": 0.01926196276404557, "conta_debito_automatico_digital": 0.00751474324835851, "internet_consumo": 0.0286570457368935, "reclamacao_atendimento": 0.11690120596970842, "cadastro_atualizacao": 0.2579723177821292, "troca_numero": 0.022465239158944907, "roaming_duvida": 0.027753092912404874, "portabilidade": 0.00972669805514945, "sem_correspondencia": 0.4378675911549046}, "confidence": 0.4378675911549046, "input_tokens": 58, "latency_ms": 24.423192000000427} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.7758202437237336, "vas_contratacao": 0.01860408413891829, "portabilidade": 0.014558053545756788, "vas_cancelamento": 0.004521749262415176, "recarga_nao_creditada": 0.0024176409102725986, "cancelamento_linha": 0.004393922902826102, "troca_numero": 0.012578113783564946, "sem_correspondencia": 0.16710619173251257}, "confidence": 0.7758202437237336, "input_tokens": 38, "latency_ms": 16.513340999978254} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.22634042856176464, "cancelamento_linha": 0.038866342377931545, "portabilidade": 0.12510844272805927, "sem_correspondencia": 0.6096847863322445}, "confidence": 0.6096847863322445, "input_tokens": 39, "latency_ms": 15.57399500001111} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.006175847285739402, "cancelamento_linha": 0.0022907529593269122, "atendimento_humano": 0.08389411903777817, "negociacao_religacao": 0.004381631054741095, "vas_consulta": 0.025931652750051905, "troca_numero": 0.0022498727875639645, "beneficios_consulta": 0.06275361804112763, "portabilidade": 0.011466123214423736, "cadastro_atualizacao": 0.4807842395116809, "roaming_duvida": 0.005490466045289965, "seguranca_fraude": 0.032737564440354174, "suporte_chip_esim": 0.006387272877934898, "roaming_cobranca": 0.003983724414298955, "conta_pagamento_confirmacao": 0.016653498708367458, "conta_debito_automatico_digital": 0.011700241878233989, "sem_correspondencia": 0.24311937499308683}, "confidence": 0.4807842395116809, "input_tokens": 35, "latency_ms": 29.95498799998586} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.11194657570851316, "portabilidade": 0.011788384096007184, "negociacao_religacao": 0.009280404106230862, "seguranca_perda_roubo": 0.041447196290889, "suporte_configuracao": 0.09733631493586777, "fidelidade_resgate": 0.01670171698411555, "vas_contratacao": 0.01623993744779358, "cancelamento_linha": 0.007175184809708173, "plano_consulta": 0.07625011379539538, "vas_cancelamento": 0.005054372844929159, "conta_contestacao": 0.0309539941217182, "conta_vencimento": 0.010464133728877147, "troca_numero": 0.02310227051457199, "conta_pagamento_confirmacao": 0.018020961492390714, "cadastro_atualizacao": 0.2588955172394722, "sem_correspondencia": 0.26534292188351993}, "confidence": 0.26534292188351993, "input_tokens": 40, "latency_ms": 28.674308000006477} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.00845613391636906, "beneficios_consulta": 0.08319601272017786, "troca_numero": 0.0064135356778735435, "bonus_nao_recebido": 0.009015489089023698, "fidelidade_pontos": 0.06641820552517747, "cadastro_atualizacao": 0.4613185857908711, "seguranca_perda_roubo": 0.03567352403392839, "conta_segunda_via": 0.03764557365098219, "portabilidade": 0.014893486308162276, "negociacao_divida": 0.007509353646985169, "suporte_configuracao": 0.03100703694209956, "sem_correspondencia": 0.2384530626983497}, "confidence": 0.4613185857908711, "input_tokens": 38, "latency_ms": 23.407388999999057} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"cadastro_atualizacao": 0.3520884224029454, "recarga_realizar": 0.006197827882594029, "internet_pacote_adicional": 0.38266956895280063, "portabilidade": 0.009884212189084413, "troca_numero": 0.009456592633986363, "conta_debito_automatico_digital": 0.0031886345315459987, "cancelamento_linha": 0.00251978007731908, "sem_correspondencia": 0.23399496132972408}, "confidence": 0.38266956895280063, "input_tokens": 33, "latency_ms": 16.354218000003584} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.24851698678567113, "recarga_saldo": 0.008507681419914868, "portabilidade": 0.03729315251447778, "desconto_retencao": 0.03197537118097857, "suporte_configuracao": 0.028533305252838998, "troca_numero": 0.010855821396038235, "parceiros_ofertas": 0.059517259299049295, "cancelamento_linha": 0.014459002410748139, "conta_segunda_via": 0.11588390635606644, "marketplace_compra": 0.03939249151747407, "suporte_chip_esim": 0.028529455165161352, "negociacao_religacao": 0.03065338108511212, "vas_contratacao": 0.0236160038183333, "conta_contestacao": 0.052509794251919865, "conta_explicacao": 0.045334445265476725, "sem_correspondencia": 0.22442194228073908}, "confidence": 0.24851698678567113, "input_tokens": 36, "latency_ms": 29.63772399999698} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.008972635388227233, "vas_consulta": 0.11509662732602298, "recarga_realizar": 0.006121219530221779, "cadastro_atualizacao": 0.4809540454187192, "roaming_pacote": 0.007635979358619319, "portabilidade": 0.015855137074189993, "troca_numero": 0.0054013006691669505, "sem_correspondencia": 0.3599630552348325}, "confidence": 0.4809540454187192, "input_tokens": 33, "latency_ms": 16.727484999989883} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.02487750366243043, "troca_numero": 0.04844865241534982, "cadastro_atualizacao": 0.2707978598409876, "cancelamento_linha": 0.003915304048235994, "seguranca_fraude": 0.07172045362432156, "portabilidade": 0.01656844911531989, "fidelidade_pontos": 0.02150593922339426, "sem_correspondencia": 0.5421658380699604}, "confidence": 0.5421658380699604, "input_tokens": 29, "latency_ms": 16.663714000003438} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"vas_consulta": 0.1510353749130175, "parceiros_ofertas": 0.06987674088620588, "troca_numero": 0.007700777476873029, "suporte_sem_sinal": 0.0753749715790606, "cadastro_atualizacao": 0.38500823239831133, "reclamacao_atendimento": 0.026454999313624546, "internet_consumo": 0.05559284105642763, "portabilidade": 0.015144360900521838, "marketplace_compra": 0.03214299443976744, "roaming_pacote": 0.004067272587767373, "cancelamento_linha": 0.004318922943128697, "sem_correspondencia": 0.17328251150529414}, "confidence": 0.38500823239831133, "input_tokens": 32, "latency_ms": 21.490470999992795} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.04923388288566645, "bonus_nao_recebido": 0.01961641915714116, "conta_explicacao": 0.04885271118800773, "cadastro_atualizacao": 0.09367997804760965, "portabilidade": 0.07861178996247366, "cancelamento_linha": 0.44285296733896484, "troca_numero": 0.017981221631449138, "sem_correspondencia": 0.24917102978868738}, "confidence": 0.44285296733896484, "input_tokens": 33, "latency_ms": 16.635864000022593} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"roaming_duvida": 0.009775279408001433, "cancelamento_linha": 0.002462301019533365, "cadastro_atualizacao": 0.8652751359706861, "portabilidade": 0.010638154540291718, "troca_numero": 0.004406199422432921, "plano_nova_linha": 0.005425716978199459, "internet_consumo": 0.020109475366794964, "sem_correspondencia": 0.08190773729406013}, "confidence": 0.8652751359706861, "input_tokens": 38, "latency_ms": 16.705012999977953} +{"id": "g0259-portabilidade-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.034327445863062814, "troca_numero": 0.34546964568266264, "cadastro_atualizacao": 0.10247800403135296, "sem_correspondencia": 0.5177249044229216}, "confidence": 0.5177249044229216, "input_tokens": 37, "latency_ms": 15.81552200002534} +{"id": "g0259-portabilidade-curto_neutro-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.1495364741465405, "portabilidade": 0.033042762120787404, "vas_cancelamento": 0.011768309289884668, "fidelidade_resgate": 0.029482217230999683, "marketplace_compra": 0.07733023839695156, "negociacao_religacao": 0.012162707632754859, "roaming_cobranca": 0.00888933046823991, "cadastro_atualizacao": 0.11532416087273359, "troca_numero": 0.21449643173724012, "internet_problema_conexao": 0.036424781787909734, "cancelamento_linha": 0.014958876977126329, "sem_correspondencia": 0.2965837093388316}, "confidence": 0.2965837093388316, "input_tokens": 32, "latency_ms": 21.366103999980623} +{"id": "g0259-portabilidade-curto_neutro-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.04484482392504515, "portabilidade": 0.027983853496523645, "cancelamento_linha": 0.009210863731835054, "negociacao_religacao": 0.011863726008466852, "recarga_saldo": 0.0035405303257246778, "conta_debito_automatico_digital": 0.013681760921086467, "cadastro_atualizacao": 0.04848144136799281, "sem_correspondencia": 0.8403930002233253}, "confidence": 0.8403930002233253, "input_tokens": 35, "latency_ms": 16.665528000004315} +{"id": "g0259-portabilidade-curto_neutro-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"desconto_retencao": 0.021576239420440277, "internet_problema_conexao": 0.01502424671699367, "cancelamento_linha": 0.002400351317672385, "troca_numero": 0.11300043113189603, "vas_cancelamento": 0.0015513869276230973, "atendimento_humano": 0.0377841272126447, "cadastro_atualizacao": 0.04429419829544614, "conta_vencimento": 0.003226119374102348, "seguranca_fraude": 0.027128635280018534, "portabilidade": 0.6134477501700468, "recarga_realizar": 0.002388034111668726, "sem_correspondencia": 0.11817848004144725}, "confidence": 0.6134477501700468, "input_tokens": 32, "latency_ms": 20.999095000007628} +{"id": "g0259-portabilidade-curto_neutro-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.06209170573020124, "cancelamento_linha": 0.01758238522970348, "cadastro_atualizacao": 0.11675258220039011, "sem_correspondencia": 0.8035733268397052}, "confidence": 0.8035733268397052, "input_tokens": 34, "latency_ms": 15.649120000006178} +{"id": "g0259-portabilidade-curto_neutro-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"roaming_pacote": 0.01892549924152158, "parceiros_ofertas": 0.16927067998525008, "cadastro_atualizacao": 0.13407295992252588, "conta_segunda_via": 0.04895338434336105, "internet_problema_conexao": 0.03429598374029988, "desconto_retencao": 0.023679424165485144, "seguranca_fraude": 0.0743078145172738, "reclamacao_atendimento": 0.05930069111027081, "cancelamento_linha": 0.0042680334458799415, "portabilidade": 0.22756530429260918, "troca_numero": 0.02910732302482174, "sem_correspondencia": 0.1762529022107009}, "confidence": 0.22756530429260918, "input_tokens": 33, "latency_ms": 21.510912999985976} +{"id": "g0259-portabilidade-curto_neutro-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.5443816879908022, "suporte_sem_sinal": 0.09799832283609294, "cadastro_atualizacao": 0.07386216655402654, "desconto_retencao": 0.029824527522156283, "portabilidade": 0.03429314556412058, "cancelamento_linha": 0.0034921807871177097, "roaming_pacote": 0.006195504330855174, "seguranca_perda_roubo": 0.01676343411848598, "roaming_duvida": 0.02118581385642604, "atendimento_humano": 0.038974360339343574, "beneficios_consulta": 0.07106337080312496, "sem_correspondencia": 0.06196548529744797}, "confidence": 0.5443816879908022, "input_tokens": 34, "latency_ms": 21.450001999994583} +{"id": "g0259-portabilidade-curto_neutro-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 0.004474863403223778, "conta_debito_automatico_digital": 0.007417883712748009, "reclamacao_atendimento": 0.00990230402341928, "troca_numero": 0.0013244800482389702, "cancelamento_linha": 0.001360185907957794, "marketplace_compra": 0.00980539339041918, "portabilidade": 0.693700074099691, "atendimento_humano": 0.030215486838389035, "fidelidade_pontos": 0.044317170910522896, "vas_consulta": 0.03944292286029574, "fidelidade_resgate": 0.003666352009440007, "cadastro_atualizacao": 0.020467022402902216, "suporte_sem_sinal": 0.03955836588118007, "plano_consulta": 0.02269462865136678, "suporte_chip_esim": 0.0032208403523695975, "sem_correspondencia": 0.06843202550783563}, "confidence": 0.693700074099691, "input_tokens": 31, "latency_ms": 29.379831999989392} +{"id": "g0259-portabilidade-curto_neutro-08-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0336534298884847, "cadastro_atualizacao": 0.10610840977486052, "portabilidade": 0.08088563201832104, "sem_correspondencia": 0.7793525283183338}, "confidence": 0.7793525283183338, "input_tokens": 37, "latency_ms": 16.382868999983202} +{"id": "g0259-portabilidade-curto_neutro-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.17458824406871004, "plano_troca": 0.038559800978754624, "portabilidade": 0.08201281535409355, "cadastro_atualizacao": 0.11715534056640835, "vas_cancelamento": 0.006619168291353427, "suporte_chip_esim": 0.03504700132070572, "seguranca_perda_roubo": 0.03942002264270506, "cancelamento_linha": 0.008576850207130187, "marketplace_compra": 0.036431445823250204, "troca_numero": 0.14815331650540892, "marketplace_pedido": 0.05556833614668957, "sem_correspondencia": 0.25786765809479034}, "confidence": 0.25786765809479034, "input_tokens": 36, "latency_ms": 22.9714989999934} +{"id": "g0259-portabilidade-curto_neutro-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.6201811783409676, "cadastro_atualizacao": 0.07245609622506044, "cancelamento_linha": 0.007244708195421753, "sem_correspondencia": 0.30011801723855014}, "confidence": 0.6201811783409676, "input_tokens": 33, "latency_ms": 16.2680880000039} +{"id": "g0259-portabilidade-curto_neutro-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.06456451105966324, "recarga_realizar": 0.006355505424820808, "desconto_retencao": 0.023554325059886416, "vas_cancelamento": 0.012171907327749008, "cadastro_atualizacao": 0.09037845564935644, "portabilidade": 0.6213309753288869, "cancelamento_linha": 0.008459731920697294, "sem_correspondencia": 0.17318458822893987}, "confidence": 0.6213309753288869, "input_tokens": 34, "latency_ms": 16.720771999985118} +{"id": "g0262-portabilidade-regionalismo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.1120707921800327, "seguranca_fraude": 0.02484146708631947, "cancelamento_linha": 0.00226266753524946, "troca_numero": 0.5621297397422051, "conta_contestacao": 0.04762624608845476, "recarga_nao_creditada": 0.002160600401148529, "suporte_configuracao": 0.018888935574278964, "negociacao_divida": 0.00796519038988988, "suporte_sem_sinal": 0.062048111529880025, "portabilidade": 0.05514212734976823, "bonus_nao_recebido": 0.0051419972789282726, "roaming_pacote": 0.003942161825094999, "vas_cancelamento": 0.0043758456890703006, "vas_contratacao": 0.010338355856903902, "reclamacao_atendimento": 0.025995874952962707, "sem_correspondencia": 0.05506988651981268}, "confidence": 0.5621297397422051, "input_tokens": 39, "latency_ms": 29.843607000003658} +{"id": "g0262-portabilidade-regionalismo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_cobranca": 0.007880783617829578, "suporte_configuracao": 0.12270184572031206, "portabilidade": 0.050139076867683575, "troca_numero": 0.39570969232625414, "cadastro_atualizacao": 0.08279070235009109, "suporte_chip_esim": 0.03437558924488093, "cancelamento_linha": 0.03272895505820693, "sem_correspondencia": 0.2736733548147417}, "confidence": 0.39570969232625414, "input_tokens": 55, "latency_ms": 17.20033699999135} +{"id": "g0262-portabilidade-regionalismo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.004620987190749407, "internet_pacote_adicional": 0.2223046518277063, "internet_problema_conexao": 0.021492545492391442, "recarga_nao_creditada": 0.0028844206911749783, "roaming_pacote": 0.0035796893448154948, "vas_consulta": 0.16263251710907747, "troca_numero": 0.1466729406456386, "fidelidade_resgate": 0.009307969764639245, "parceiros_ofertas": 0.0557313846345147, "conta_contestacao": 0.040211358917717065, "cadastro_atualizacao": 0.1070668594712475, "conta_explicacao": 0.02617053055849827, "plano_nova_linha": 0.016520314634027547, "cancelamento_linha": 0.003281654466499512, "portabilidade": 0.03599369681785526, "sem_correspondencia": 0.14152847843344718}, "confidence": 0.2223046518277063, "input_tokens": 48, "latency_ms": 28.579862000015055} +{"id": "g0262-portabilidade-regionalismo-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.1836950587179731, "cadastro_atualizacao": 0.13283684540454194, "cancelamento_linha": 0.014923938202580013, "sem_correspondencia": 0.6685441576749049}, "confidence": 0.6685441576749049, "input_tokens": 48, "latency_ms": 16.19147700000667} +{"id": "g0262-portabilidade-regionalismo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.14683000329732188, "cancelamento_linha": 0.0016333441721194785, "recarga_realizar": 0.002574647005756319, "troca_numero": 0.06282618464856214, "conta_contestacao": 0.028901414131496307, "plano_nova_linha": 0.013519838071451427, "portabilidade": 0.2678522392152527, "parceiros_ofertas": 0.07803608257268416, "fidelidade_pontos": 0.0398837801008631, "suporte_sem_sinal": 0.07641088747286298, "vas_consulta": 0.168448592447145, "sem_correspondencia": 0.11308298686448452}, "confidence": 0.2678522392152527, "input_tokens": 42, "latency_ms": 21.825831000001017} +{"id": "g0262-portabilidade-regionalismo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.21497384354394208, "cadastro_atualizacao": 0.13489637180853997, "portabilidade": 0.15739432446343674, "sem_correspondencia": 0.4927354601840812}, "confidence": 0.4927354601840812, "input_tokens": 46, "latency_ms": 16.200780000019677} +{"id": "g0262-portabilidade-regionalismo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.1318200836466259, "cancelamento_linha": 0.019586488750476305, "portabilidade": 0.08282364221530886, "sem_correspondencia": 0.7657697853875889}, "confidence": 0.7657697853875889, "input_tokens": 40, "latency_ms": 16.12621300000683} +{"id": "g0262-portabilidade-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["plano_nova_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.013542587761662905, "suporte_chip_esim": 0.024410854831810793, "conta_contestacao": 0.034506667132203774, "seguranca_perda_roubo": 0.008149307156662353, "negociacao_religacao": 0.006830300616046828, "roaming_cobranca": 0.0033104940986827015, "troca_numero": 0.5836279942087476, "conta_explicacao": 0.023848449622549284, "reclamacao_atendimento": 0.018683116735139404, "marketplace_pedido": 0.034918684235952034, "cadastro_atualizacao": 0.1408845473103983, "sem_correspondencia": 0.10728699629014407}, "confidence": 0.5836279942087476, "input_tokens": 48, "latency_ms": 23.232320999994727} +{"id": "g0262-portabilidade-regionalismo-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.04243844965912806, "troca_numero": 0.2946770342820381, "suporte_chip_esim": 0.008403863258951759, "roaming_pacote": 0.004043825644460848, "conta_vencimento": 0.004707576017913944, "suporte_sem_sinal": 0.09735659265793091, "cancelamento_linha": 0.005984760197492317, "bonus_nao_recebido": 0.008766722385176841, "internet_consumo": 0.028911299628530913, "reclamacao_atendimento": 0.037787238217652695, "cadastro_atualizacao": 0.0882966712847269, "vas_consulta": 0.0808761757504276, "plano_consulta": 0.1267656153103339, "recarga_realizar": 0.003071452881859403, "portabilidade": 0.03159255696971786, "sem_correspondencia": 0.13632016585365792}, "confidence": 0.2946770342820381, "input_tokens": 41, "latency_ms": 29.868072999988726} +{"id": "g0262-portabilidade-regionalismo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"reclamacao_atendimento": 0.057901046680345014, "internet_consumo": 0.029223531254950794, "cadastro_atualizacao": 0.10558927649199645, "conta_pagamento_confirmacao": 0.027321766726026316, "troca_numero": 0.42718824151092627, "portabilidade": 0.10383557363425792, "desconto_retencao": 0.006034546403282121, "conta_debito_automatico_digital": 0.003067062873415437, "cancelamento_linha": 0.003991993367224561, "parceiros_ofertas": 0.07444914846396904, "plano_nova_linha": 0.04351850469700087, "sem_correspondencia": 0.11787930789660521}, "confidence": 0.42718824151092627, "input_tokens": 52, "latency_ms": 23.603250000007847} +{"id": "g0262-portabilidade-regionalismo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.01974430921704441, "portabilidade": 0.5640282192461626, "cadastro_atualizacao": 0.12436771740301654, "sem_correspondencia": 0.2918597541337764}, "confidence": 0.5640282192461626, "input_tokens": 41, "latency_ms": 16.112590000005866} +{"id": "g0265-portabilidade-indireto_multiplo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 164, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.10444454693131824, "cadastro_atualizacao": 0.15224259864922465, "cancelamento_linha": 0.14661082406921946, "sem_correspondencia": 0.5967020303502376}, "confidence": 0.5967020303502376, "input_tokens": 69, "latency_ms": 16.220289000017374} +{"id": "g0265-portabilidade-indireto_multiplo-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"portabilidade": 0.03023053473231299, "troca_numero": 0.0525782914979104, "recarga_saldo": 0.0027424908582483606, "conta_vencimento": 0.00363802787008871, "plano_consulta": 0.1531887274432361, "cadastro_atualizacao": 0.05440226449306371, "parceiros_ofertas": 0.15728328360695704, "fidelidade_resgate": 0.01844649474854871, "cancelamento_linha": 0.0024894363003312198, "seguranca_perda_roubo": 0.024939070679916783, "beneficios_consulta": 0.13226210193712223, "reclamacao_atendimento": 0.05883464117257241, "conta_contestacao": 0.03095770398168431, "suporte_sem_sinal": 0.14937355316368328, "bonus_nao_recebido": 0.006583861380393714, "sem_correspondencia": 0.12204951613393}, "confidence": 0.15728328360695704, "input_tokens": 41, "latency_ms": 28.1883549999975} +{"id": "g0265-portabilidade-indireto_multiplo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_segunda_via": 0.014446965264025982, "plano_consulta": 0.08254676968856915, "bonus_nao_recebido": 0.00991965726569662, "suporte_sem_sinal": 0.023774396373512634, "recarga_saldo": 0.011381379206771161, "cadastro_atualizacao": 0.05361750664505984, "troca_numero": 0.280590233181801, "portabilidade": 0.07081938459126007, "beneficios_consulta": 0.06836913452833421, "cancelamento_linha": 0.012944386202040649, "marketplace_pedido": 0.011727593713563562, "vas_contratacao": 0.005718416007457502, "conta_debito_automatico_digital": 0.0025881882479748086, "internet_consumo": 0.005321652571485373, "fidelidade_pontos": 0.3070899811279636, "sem_correspondencia": 0.03914435538448385}, "confidence": 0.3070899811279636, "input_tokens": 61, "latency_ms": 31.824607000004335} +{"id": "g0265-portabilidade-indireto_multiplo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.020841063194704863, "portabilidade": 0.02782473677195118, "cadastro_atualizacao": 0.0445915186650195, "sem_correspondencia": 0.9067426813683245}, "confidence": 0.9067426813683245, "input_tokens": 43, "latency_ms": 16.37211899998192} +{"id": "g0265-portabilidade-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"seguranca_perda_roubo": 0.009267455609087122, "roaming_cobranca": 0.003888647183524742, "troca_numero": 0.18355930768955797, "conta_vencimento": 0.0017341898678845161, "cancelamento_linha": 0.0017952793881838586, "bonus_nao_recebido": 0.0023397092443143393, "cadastro_atualizacao": 0.496448352345247, "fidelidade_pontos": 0.02757692623527066, "vas_consulta": 0.046236763197061076, "conta_explicacao": 0.0203521897254527, "seguranca_fraude": 0.01505585060979147, "plano_consulta": 0.05295925422186496, "recarga_saldo": 0.0014372594438975758, "conta_pagamento_confirmacao": 0.00865808474827014, "reclamacao_atendimento": 0.02628794975518592, "sem_correspondencia": 0.10240278073540594}, "confidence": 0.496448352345247, "input_tokens": 65, "latency_ms": 31.004607999989275} +{"id": "g0265-portabilidade-indireto_multiplo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.1522489814506654, "cadastro_atualizacao": 0.07816469069877063, "cancelamento_linha": 0.042686690440153524, "sem_correspondencia": 0.7268996374104104}, "confidence": 0.7268996374104104, "input_tokens": 57, "latency_ms": 16.542262999990953} +{"id": "g0265-portabilidade-indireto_multiplo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.7267050431776494, "cancelamento_linha": 0.012167510986602395, "cadastro_atualizacao": 0.05274213624546466, "sem_correspondencia": 0.20838530959028356}, "confidence": 0.7267050431776494, "input_tokens": 52, "latency_ms": 15.994325000008303} +{"id": "g0265-portabilidade-indireto_multiplo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_cobranca": 0.003794859060970216, "cancelamento_linha": 0.00641261908601415, "portabilidade": 0.02715450079414945, "recarga_realizar": 0.0022627044789321443, "internet_consumo": 0.028344727287071672, "cadastro_atualizacao": 0.03674730186753743, "troca_numero": 0.7013721276635382, "sem_correspondencia": 0.1939111597617868}, "confidence": 0.7013721276635382, "input_tokens": 43, "latency_ms": 16.456519999991315} +{"id": "g0265-portabilidade-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"reclamacao_atendimento": 0.05818778826411778, "plano_nova_linha": 0.0610153133081726, "cadastro_atualizacao": 0.09607427990187511, "troca_numero": 0.5442747291234413, "cancelamento_linha": 0.006973911308626824, "marketplace_compra": 0.028237163073813663, "conta_vencimento": 0.007444082975399693, "sem_correspondencia": 0.19779273204455305}, "confidence": 0.5442747291234413, "input_tokens": 53, "latency_ms": 16.235340999998016} +{"id": "g0265-portabilidade-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.30376967830178747, "cadastro_atualizacao": 0.13131850976215467, "negociacao_divida": 0.023391045662655093, "desconto_retencao": 0.010115697062735953, "cancelamento_linha": 0.005952450920761261, "troca_numero": 0.10688716188103961, "vas_contratacao": 0.016662845411332575, "conta_debito_automatico_digital": 0.026761198453737235, "conta_pagamento_confirmacao": 0.04595144099455994, "seguranca_perda_roubo": 0.03738348191238495, "parceiros_ofertas": 0.11638018505142096, "sem_correspondencia": 0.17542630458543026}, "confidence": 0.30376967830178747, "input_tokens": 47, "latency_ms": 22.65897399999517} +{"id": "g0265-portabilidade-indireto_multiplo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.053075448957053274, "portabilidade": 0.8320252511787695, "cancelamento_linha": 0.005025749328756154, "sem_correspondencia": 0.10987355053542112}, "confidence": 0.8320252511787695, "input_tokens": 58, "latency_ms": 16.71274200000994} +{"id": "g0265-portabilidade-indireto_multiplo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_duvida": 0.03351067810943619, "cancelamento_linha": 0.01761872166279304, "troca_numero": 0.44102264231017807, "cadastro_atualizacao": 0.07764709878274693, "conta_segunda_via": 0.039605044529303766, "portabilidade": 0.02577342324861795, "vas_cancelamento": 0.012887147483281607, "sem_correspondencia": 0.3519352438736424}, "confidence": 0.44102264231017807, "input_tokens": 45, "latency_ms": 16.418610999977545} +{"id": "g0269-cancelamento_linha-regionalismo-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.008735822737435927, "troca_numero": 0.0015399840589142978, "cadastro_atualizacao": 0.00965364674616166, "cancelamento_linha": 0.8120089977330038, "portabilidade": 0.0022865508802981573, "reclamacao_atendimento": 0.05582077199134159, "vas_cancelamento": 0.0314039521511725, "sem_correspondencia": 0.078550273701672}, "confidence": 0.8120089977330038, "input_tokens": 49, "latency_ms": 16.60993200002281} +{"id": "g0269-cancelamento_linha-regionalismo-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 0.06182954890494746, "conta_debito_automatico_digital": 0.039220739521279364, "vas_consulta": 0.1932010966651244, "suporte_sem_sinal": 0.0819715939645804, "negociacao_divida": 0.01167213275723283, "roaming_pacote": 0.004374827764693906, "cancelamento_linha": 0.15233779095427868, "desconto_retencao": 0.012067432627709887, "troca_numero": 0.0018336828968830677, "recarga_saldo": 0.003862819670353268, "vas_cancelamento": 0.27548298496271467, "recarga_realizar": 0.004719887438415432, "cadastro_atualizacao": 0.030158216414584, "portabilidade": 0.013447829647435152, "roaming_cobranca": 0.004691133319317673, "sem_correspondencia": 0.1091282824904498}, "confidence": 0.27548298496271467, "input_tokens": 45, "latency_ms": 29.12058100000081} +{"id": "g0269-cancelamento_linha-regionalismo-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.5386241279029894, "cancelamento_linha": 0.1136541781445659, "portabilidade": 0.023214862615423746, "sem_correspondencia": 0.32450683133702096}, "confidence": 0.5386241279029894, "input_tokens": 39, "latency_ms": 16.091760999984217} +{"id": "g0269-cancelamento_linha-regionalismo-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.06843547833732289, "negociacao_religacao": 0.0031245566460510123, "portabilidade": 0.0033268438765626765, "troca_numero": 0.0004792830658751069, "internet_problema_conexao": 0.004629683425367872, "vas_contratacao": 0.004358060390181322, "plano_consulta": 0.017129503968230746, "desconto_retencao": 0.0039044855538231046, "cadastro_atualizacao": 0.007504069121389994, "fidelidade_pontos": 0.003284053094775964, "cancelamento_linha": 0.8296248693430912, "sem_correspondencia": 0.05419911317732815}, "confidence": 0.8296248693430912, "input_tokens": 41, "latency_ms": 22.45309100001691} +{"id": "g0269-cancelamento_linha-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cadastro_atualizacao": 0.03716814155830483, "marketplace_pedido": 0.02103651693380396, "negociacao_divida": 0.009551289518041415, "desconto_retencao": 0.011606853487734273, "vas_cancelamento": 0.829551103048635, "portabilidade": 0.004913970841785811, "troca_numero": 0.0010437723278359668, "sem_correspondencia": 0.08512835228385875}, "confidence": 0.829551103048635, "input_tokens": 42, "latency_ms": 16.67531600000416} +{"id": "g0269-cancelamento_linha-regionalismo-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0006761396941495936, "vas_cancelamento": 0.004173960355472843, "plano_consulta": 0.00424964474687382, "desconto_retencao": 0.000958206206861544, "troca_numero": 0.00022060737452859168, "cadastro_atualizacao": 0.0016557770295062997, "cancelamento_linha": 0.9752660566272401, "sem_correspondencia": 0.012799607965367174}, "confidence": 0.9752660566272401, "input_tokens": 47, "latency_ms": 16.73695799999564} +{"id": "g0269-cancelamento_linha-regionalismo-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.014186270634082173, "vas_consulta": 0.2530613261255994, "cancelamento_linha": 0.16797763226538173, "cadastro_atualizacao": 0.036936007698085215, "vas_cancelamento": 0.2534666079105805, "roaming_cobranca": 0.004056271659603377, "portabilidade": 0.014493379843142208, "recarga_realizar": 0.004171024571436163, "desconto_retencao": 0.012402990919558734, "troca_numero": 0.0021591656992153664, "suporte_sem_sinal": 0.0868645018446108, "sem_correspondencia": 0.1502248208287043}, "confidence": 0.2534666079105805, "input_tokens": 38, "latency_ms": 22.115098000000444} +{"id": "g0269-cancelamento_linha-regionalismo-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.002297545701910987, "vas_cancelamento": 0.007931311334120268, "cancelamento_linha": 0.9652949229989135, "sem_correspondencia": 0.02447621996505525}, "confidence": 0.9652949229989135, "input_tokens": 41, "latency_ms": 16.047924999980978} +{"id": "g0269-cancelamento_linha-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"suporte_chip_esim": 0.014602930091236015, "troca_numero": 0.0010860941694333759, "conta_debito_automatico_digital": 0.03691998447653858, "recarga_realizar": 0.002152150002617261, "negociacao_religacao": 0.005275441263639333, "roaming_pacote": 0.002606635878659262, "internet_problema_conexao": 0.023450979651718905, "vas_cancelamento": 0.5684478803534225, "seguranca_fraude": 0.05886788960651734, "portabilidade": 0.00805863447968332, "cadastro_atualizacao": 0.01356491335360332, "marketplace_compra": 0.015185680970180823, "beneficios_consulta": 0.06307949042051776, "desconto_retencao": 0.013714939173834506, "vas_consulta": 0.06528471323632899, "sem_correspondencia": 0.10770164287206865}, "confidence": 0.5684478803534225, "input_tokens": 36, "latency_ms": 30.313372000023264} +{"id": "g0269-cancelamento_linha-regionalismo-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.015284902122952472, "portabilidade": 0.002478019355984064, "cancelamento_linha": 0.950322904412728, "sem_correspondencia": 0.03191417410833546}, "confidence": 0.950322904412728, "input_tokens": 41, "latency_ms": 16.066437999995742} +{"id": "g0269-cancelamento_linha-regionalismo-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.19739473196967056, "portabilidade": 0.0253749028376753, "vas_cancelamento": 0.4143600831352933, "sem_correspondencia": 0.3628702820573608}, "confidence": 0.4143600831352933, "input_tokens": 45, "latency_ms": 16.014135000006036} +{"id": "g0269-cancelamento_linha-regionalismo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.0007657528587309223, "portabilidade": 0.0034541857737683175, "cadastro_atualizacao": 0.010196148371597545, "suporte_configuracao": 0.008145736493439911, "vas_cancelamento": 0.010537169825873615, "desconto_retencao": 0.001756425240484464, "cancelamento_linha": 0.9303628164012742, "sem_correspondencia": 0.03478176503483103}, "confidence": 0.9303628164012742, "input_tokens": 43, "latency_ms": 16.410677999999734} +{"id": "g0270-cancelamento_linha-emocional-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.023310765940195908, "internet_pacote_adicional": 0.043744452890966644, "desconto_retencao": 0.012353622522111635, "cancelamento_linha": 0.6813674065493167, "vas_consulta": 0.09196074431685576, "parceiros_ofertas": 0.019010920335395753, "conta_debito_automatico_digital": 0.002908512290897975, "troca_numero": 0.0008075241458225719, "vas_cancelamento": 0.051908121216960264, "portabilidade": 0.0035214422282585896, "conta_pagamento_confirmacao": 0.014654104796611146, "sem_correspondencia": 0.054452382766607056}, "confidence": 0.6813674065493167, "input_tokens": 38, "latency_ms": 22.549811000004638} +{"id": "g0270-cancelamento_linha-emocional-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"recarga_saldo": 0.003070860359759158, "atendimento_humano": 0.048726047639836824, "troca_numero": 0.0013957295837477373, "recarga_realizar": 0.0034825955031077076, "portabilidade": 0.006931784931591922, "cancelamento_linha": 0.08899809295779895, "cadastro_atualizacao": 0.014623109046978285, "vas_consulta": 0.08097565060981106, "reclamacao_atendimento": 0.11740101709867339, "desconto_retencao": 0.011130424060899428, "roaming_duvida": 0.005196329599297658, "plano_consulta": 0.11954772305375352, "vas_cancelamento": 0.3621060797650449, "suporte_sem_sinal": 0.03990818876901378, "fidelidade_pontos": 0.015735465813398374, "sem_correspondencia": 0.08077090120728732}, "confidence": 0.3621060797650449, "input_tokens": 42, "latency_ms": 28.77492600001119} +{"id": "g0270-cancelamento_linha-emocional-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.08454276191229976, "portabilidade": 0.07343535398823596, "vas_cancelamento": 0.5333497722949748, "sem_correspondencia": 0.3086721118044895}, "confidence": 0.5333497722949748, "input_tokens": 40, "latency_ms": 15.727010000006203} +{"id": "g0270-cancelamento_linha-emocional-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9835480655320366, "portabilidade": 0.000502250372760683, "vas_cancelamento": 0.0040315444134215095, "sem_correspondencia": 0.011918139681781242}, "confidence": 0.9835480655320366, "input_tokens": 38, "latency_ms": 15.729735999997274} +{"id": "g0270-cancelamento_linha-emocional-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.4720262051470208, "portabilidade": 0.013518432328364294, "cadastro_atualizacao": 0.04922602761244204, "troca_numero": 0.0036654978062963064, "conta_segunda_via": 0.015963727812749573, "desconto_retencao": 0.030210670470629558, "cancelamento_linha": 0.16256056934148802, "sem_correspondencia": 0.2528288694810094}, "confidence": 0.4720262051470208, "input_tokens": 38, "latency_ms": 16.548967000005632} +{"id": "g0270-cancelamento_linha-emocional-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.3402418690847793, "cancelamento_linha": 0.12477939949097039, "portabilidade": 0.02265208892070982, "sem_correspondencia": 0.5123266425035404}, "confidence": 0.5123266425035404, "input_tokens": 37, "latency_ms": 15.915915999983099} +{"id": "g0270-cancelamento_linha-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"marketplace_compra": 0.03373141766630454, "negociacao_divida": 0.010795921662884313, "troca_numero": 0.0022354264538531794, "recarga_saldo": 0.003207264173418166, "fidelidade_resgate": 0.018148108421805507, "vas_cancelamento": 0.4305981031169569, "cadastro_atualizacao": 0.02289672131728129, "desconto_retencao": 0.0294849590286742, "portabilidade": 0.009290744114569482, "fidelidade_pontos": 0.07111073664491034, "conta_explicacao": 0.04929628858548824, "suporte_sem_sinal": 0.11759654314480918, "roaming_duvida": 0.006959213780625713, "suporte_configuracao": 0.014706295767738888, "conta_pagamento_confirmacao": 0.0523473164037651, "sem_correspondencia": 0.12759493971691493}, "confidence": 0.4305981031169569, "input_tokens": 39, "latency_ms": 29.841848999978993} +{"id": "g0270-cancelamento_linha-emocional-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 0.03413955752033837, "portabilidade": 0.007608330086058037, "desconto_retencao": 0.023999695787216564, "vas_cancelamento": 0.04117492447365913, "cadastro_atualizacao": 0.024545411681969487, "cancelamento_linha": 0.37143303690063995, "conta_pagamento_confirmacao": 0.03261646145736172, "plano_consulta": 0.21420875958626387, "recarga_nao_creditada": 0.002911753155709196, "troca_numero": 0.002173936386774113, "negociacao_divida": 0.009410435016147542, "sem_correspondencia": 0.23577769794786205}, "confidence": 0.37143303690063995, "input_tokens": 39, "latency_ms": 22.706123999995498} +{"id": "g0270-cancelamento_linha-emocional-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.030225574738009842, "recarga_saldo": 0.004806982316395637, "vas_cancelamento": 0.11052586798384934, "cadastro_atualizacao": 0.04979399925954594, "marketplace_pedido": 0.043831135740869796, "negociacao_religacao": 0.01169588500960632, "portabilidade": 0.01246494790275039, "desconto_retencao": 0.029449557659254548, "cancelamento_linha": 0.4193150368897719, "troca_numero": 0.002534124747937052, "roaming_pacote": 0.0029675173345189375, "sem_correspondencia": 0.2823893704174903}, "confidence": 0.4193150368897719, "input_tokens": 35, "latency_ms": 22.203730999990512} +{"id": "g0270-cancelamento_linha-emocional-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.017775362954497363, "troca_numero": 0.0005728995503486973, "cancelamento_linha": 0.8900112808645068, "conta_pagamento_confirmacao": 0.007941534078113337, "portabilidade": 0.002579125196682012, "bonus_nao_recebido": 0.00274921520533373, "vas_cancelamento": 0.010151198474762584, "desconto_retencao": 0.0039028007450930325, "roaming_duvida": 0.001860912718911809, "conta_explicacao": 0.007900101398022294, "seguranca_perda_roubo": 0.011486733718067719, "sem_correspondencia": 0.04306883509566064}, "confidence": 0.8900112808645068, "input_tokens": 39, "latency_ms": 23.699029999988852} +{"id": "g0270-cancelamento_linha-emocional-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.0836735130620315, "cancelamento_linha": 0.190954235064146, "portabilidade": 0.010695420031277603, "cadastro_atualizacao": 0.04110303081636965, "conta_vencimento": 0.009813106458886188, "vas_cancelamento": 0.2875666571479137, "troca_numero": 0.00563610941299059, "sem_correspondencia": 0.37055792800638476}, "confidence": 0.37055792800638476, "input_tokens": 37, "latency_ms": 16.53734600000689} +{"id": "g0270-cancelamento_linha-emocional-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.02656407008186244, "vas_cancelamento": 0.2894080389070525, "cancelamento_linha": 0.16039230526955073, "sem_correspondencia": 0.5236355857415343}, "confidence": 0.5236355857415343, "input_tokens": 34, "latency_ms": 15.97370900000783} +{"id": "g0271-cancelamento_linha-longo_contexto-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 222, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0015863936248155886, "vas_cancelamento": 0.004500078659682013, "cancelamento_linha": 0.9821280582873487, "sem_correspondencia": 0.011785469428153634}, "confidence": 0.9821280582873487, "input_tokens": 96, "latency_ms": 16.24148299998751} +{"id": "g0271-cancelamento_linha-longo_contexto-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 211, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.10872485121593266, "fidelidade_resgate": 0.0106398170947159, "internet_pacote_adicional": 0.09222813384302905, "portabilidade": 0.012610044835960376, "negociacao_religacao": 0.010959057698710037, "desconto_retencao": 0.020916355067661152, "beneficios_consulta": 0.05762551530364442, "roaming_duvida": 0.010617673969929404, "vas_cancelamento": 0.3995715840864275, "roaming_pacote": 0.0053547632935362225, "suporte_chip_esim": 0.005711107321989126, "cancelamento_linha": 0.14811405039473033, "recarga_nao_creditada": 0.0036124509005329153, "troca_numero": 0.0016414336306024631, "cadastro_atualizacao": 0.01351762889883104, "sem_correspondencia": 0.09815553244376736}, "confidence": 0.3995715840864275, "input_tokens": 84, "latency_ms": 31.65536000000202} +{"id": "g0271-cancelamento_linha-longo_contexto-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 212, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 0.010559406195573849, "bonus_nao_recebido": 0.003200878591949604, "cadastro_atualizacao": 0.005690915042657806, "plano_troca": 0.0013452351618251522, "internet_pacote_adicional": 0.012263730092432631, "cancelamento_linha": 0.9265897705092696, "portabilidade": 0.0017680885215072832, "roaming_duvida": 0.0008433578076086784, "conta_debito_automatico_digital": 0.0034734291897033933, "marketplace_compra": 0.00160441266699774, "troca_numero": 0.0001285289657910837, "vas_cancelamento": 0.00566580379414086, "fidelidade_pontos": 0.0014754439423645728, "desconto_retencao": 0.0013285346867887744, "conta_pagamento_confirmacao": 0.005436547585357409, "sem_correspondencia": 0.018625917246031503}, "confidence": 0.9265897705092696, "input_tokens": 86, "latency_ms": 34.15418000000159} +{"id": "g0271-cancelamento_linha-longo_contexto-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.002696167041453202, "bonus_nao_recebido": 0.004589725391829909, "vas_cancelamento": 0.014302742066687706, "cancelamento_linha": 0.9449037531813833, "troca_numero": 0.0006771550553868616, "cadastro_atualizacao": 0.004160523976416328, "desconto_retencao": 0.003369696283350316, "sem_correspondencia": 0.025300237003492314}, "confidence": 0.9449037531813833, "input_tokens": 89, "latency_ms": 19.043672999998762} +{"id": "g0271-cancelamento_linha-longo_contexto-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.6526336985984373, "cancelamento_linha": 0.10948441707826191, "portabilidade": 0.02154791832016013, "sem_correspondencia": 0.21633396600314064}, "confidence": 0.6526336985984373, "input_tokens": 83, "latency_ms": 16.126955000004273} +{"id": "g0271-cancelamento_linha-longo_contexto-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.02524684176833479, "troca_numero": 0.0016421552239768889, "desconto_retencao": 0.0068637570190473165, "portabilidade": 0.009998099852823862, "cadastro_atualizacao": 0.013967947067309307, "cancelamento_linha": 0.7751210312064897, "vas_cancelamento": 0.09100609249410521, "sem_correspondencia": 0.07615407536791292}, "confidence": 0.7751210312064897, "input_tokens": 79, "latency_ms": 17.785569000011492} +{"id": "g0271-cancelamento_linha-longo_contexto-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 201, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.7343074238910283, "cadastro_atualizacao": 0.015488433048466083, "portabilidade": 0.005827306893254846, "desconto_retencao": 0.0051669554017002095, "vas_contratacao": 0.019478718231563306, "troca_numero": 0.0011019243626564548, "vas_cancelamento": 0.16285856413192334, "sem_correspondencia": 0.055770674039407477}, "confidence": 0.7343074238910283, "input_tokens": 89, "latency_ms": 17.984511999998176} +{"id": "g0271-cancelamento_linha-longo_contexto-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 202, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.03820397173930104, "conta_segunda_via": 0.0050049664464187045, "troca_numero": 0.0005831949856142031, "desconto_retencao": 0.006225897348226231, "beneficios_consulta": 0.02444107594997367, "cancelamento_linha": 0.6814525509392148, "marketplace_compra": 0.004631411543817336, "vas_consulta": 0.06206660693104742, "roaming_cobranca": 0.001203737056301836, "portabilidade": 0.0030029466661995767, "internet_pacote_adicional": 0.025223208142557962, "negociacao_divida": 0.0035723184375175423, "conta_contestacao": 0.011072300995154414, "vas_cancelamento": 0.05382588434931395, "internet_consumo": 0.049021775788160166, "sem_correspondencia": 0.03046815268118115}, "confidence": 0.6814525509392148, "input_tokens": 89, "latency_ms": 31.81331799999043} +{"id": "g0271-cancelamento_linha-longo_contexto-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 203, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.19217322408683266, "desconto_retencao": 0.0230247857573607, "plano_nova_linha": 0.20017057346253542, "troca_numero": 0.0038179494361256267, "portabilidade": 0.015043433710464446, "vas_cancelamento": 0.35507400935369643, "cadastro_atualizacao": 0.021119953445938467, "sem_correspondencia": 0.18957607074704624}, "confidence": 0.35507400935369643, "input_tokens": 89, "latency_ms": 18.686022999986562} +{"id": "g0271-cancelamento_linha-longo_contexto-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["reclamacao_atendimento", "seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 191, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_debito_automatico_digital": 0.17125227939714407, "conta_segunda_via": 0.012928849936211727, "cadastro_atualizacao": 0.029588866792875482, "negociacao_divida": 0.006585420999255412, "marketplace_pedido": 0.013365962458569327, "vas_cancelamento": 0.054848283184481865, "recarga_realizar": 0.0029965501555924176, "troca_numero": 0.0016197967241205016, "portabilidade": 0.003842205250696386, "cancelamento_linha": 0.23622551411900464, "beneficios_consulta": 0.046638492201632055, "desconto_retencao": 0.006819148970740609, "bonus_nao_recebido": 0.013044351629866871, "seguranca_perda_roubo": 0.2142405645492265, "internet_problema_conexao": 0.11214271117284587, "sem_correspondencia": 0.07386100245773627}, "confidence": 0.23622551411900464, "input_tokens": 83, "latency_ms": 34.491113000001405} +{"id": "g0271-cancelamento_linha-longo_contexto-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 196, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.09565611673549673, "recarga_nao_creditada": 0.001818891733087475, "cancelamento_linha": 0.6810902640373798, "suporte_chip_esim": 0.00575431696855667, "portabilidade": 0.007580270572393208, "suporte_sem_sinal": 0.03951229292656445, "roaming_duvida": 0.006643047016945102, "fidelidade_pontos": 0.018092098187671147, "cadastro_atualizacao": 0.01578656042778114, "desconto_retencao": 0.005016571092812501, "troca_numero": 0.0012491977989394635, "roaming_pacote": 0.002123018767967333, "fidelidade_resgate": 0.006953837782121974, "conta_debito_automatico_digital": 0.00677976658553364, "vas_cancelamento": 0.05010205036531829, "sem_correspondencia": 0.055841699001431024}, "confidence": 0.6810902640373798, "input_tokens": 78, "latency_ms": 33.266387999987046} +{"id": "g0271-cancelamento_linha-longo_contexto-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 214, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.00695542934602506, "cadastro_atualizacao": 0.008780219809503349, "atendimento_humano": 0.06660778278886151, "troca_numero": 0.0005642955780308156, "cancelamento_linha": 0.8110829528256502, "vas_cancelamento": 0.017788740291093116, "plano_troca": 0.005414086885082106, "internet_consumo": 0.04295578249676455, "fidelidade_resgate": 0.003953961333976827, "desconto_retencao": 0.00306447477306523, "suporte_chip_esim": 0.006879564280927222, "sem_correspondencia": 0.02595270959101994}, "confidence": 0.8110829528256502, "input_tokens": 89, "latency_ms": 25.46968500001867} +{"id": "g0274-troca_numero-informal_abreviado-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_contratacao": 0.006405319005928494, "internet_problema_conexao": 0.0027514746994815368, "troca_numero": 0.8218626275678368, "desconto_retencao": 0.0061045353457571064, "bonus_nao_recebido": 0.0011350310962043714, "vas_consulta": 0.08209907159339651, "marketplace_pedido": 0.009037704092321248, "recarga_nao_creditada": 0.0004974497651888495, "seguranca_fraude": 0.01104988143727683, "portabilidade": 0.00382405584482219, "cancelamento_linha": 0.00037383369161422917, "negociacao_divida": 0.0019189878123382024, "fidelidade_resgate": 0.004770094468265272, "internet_consumo": 0.009912737519423433, "cadastro_atualizacao": 0.016280485110523542, "sem_correspondencia": 0.021976710949621454}, "confidence": 0.8218626275678368, "input_tokens": 33, "latency_ms": 30.14977899999849} +{"id": "g0274-troca_numero-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.043065970936877584, "plano_consulta": 0.1308714880909297, "suporte_configuracao": 0.04020698608090811, "cadastro_atualizacao": 0.10255496404606836, "portabilidade": 0.03711550588664292, "conta_pagamento_confirmacao": 0.028731133901790645, "cancelamento_linha": 0.011531328263944653, "sem_correspondencia": 0.605922622792838}, "confidence": 0.605922622792838, "input_tokens": 34, "latency_ms": 17.853976999987253} +{"id": "g0274-troca_numero-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cadastro_atualizacao": 0.11334675186270574, "seguranca_fraude": 0.25886847737155627, "roaming_duvida": 0.012162851710227891, "suporte_chip_esim": 0.052081061716380876, "beneficios_consulta": 0.10526702959862302, "internet_problema_conexao": 0.028881619687736147, "plano_troca": 0.1397241905140834, "portabilidade": 0.02135400219195236, "internet_consumo": 0.0405266234668265, "cancelamento_linha": 0.003191256327462994, "plano_nova_linha": 0.006936594620987294, "sem_correspondencia": 0.2176595409314575}, "confidence": 0.25886847737155627, "input_tokens": 41, "latency_ms": 24.111858999987135} +{"id": "g0274-troca_numero-informal_abreviado-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0009011086703158355, "cadastro_atualizacao": 0.01571613371697437, "vas_cancelamento": 0.0003230165764373034, "conta_segunda_via": 0.0034461489583437017, "internet_consumo": 0.008388290223258354, "troca_numero": 0.9260301635782563, "vas_contratacao": 0.0014770466441724546, "internet_pacote_adicional": 0.011945256091150616, "suporte_sem_sinal": 0.0053684595306589655, "negociacao_divida": 0.0010211828680942153, "desconto_retencao": 0.0012460390633154497, "marketplace_pedido": 0.006293591143036916, "conta_pagamento_confirmacao": 0.004742677812646586, "cancelamento_linha": 0.00036197967889999694, "conta_explicacao": 0.0034175166097987044, "sem_correspondencia": 0.00932138883464027}, "confidence": 0.9260301635782563, "input_tokens": 40, "latency_ms": 30.22306099998673} +{"id": "g0274-troca_numero-informal_abreviado-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9126687190113905, "cancelamento_linha": 0.001763737787587264, "plano_troca": 0.010564479207912373, "suporte_configuracao": 0.010985351336429172, "portabilidade": 0.003181621946857089, "cadastro_atualizacao": 0.014658054562153201, "vas_cancelamento": 0.0013058744571608756, "sem_correspondencia": 0.04487216169050957}, "confidence": 0.9126687190113905, "input_tokens": 34, "latency_ms": 16.82457300000806} +{"id": "g0274-troca_numero-informal_abreviado-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.8315982664014224, "plano_consulta": 0.05203227229960218, "seguranca_fraude": 0.016724185043274005, "cancelamento_linha": 0.002074279001200481, "internet_consumo": 0.009461265559580304, "cadastro_atualizacao": 0.022973177311449412, "vas_cancelamento": 0.0013703448494054903, "conta_segunda_via": 0.00582495642083, "suporte_configuracao": 0.010171327348580266, "portabilidade": 0.006791949632709035, "plano_nova_linha": 0.004107583997894347, "sem_correspondencia": 0.0368703921340521}, "confidence": 0.8315982664014224, "input_tokens": 31, "latency_ms": 22.531030000010333} +{"id": "g0274-troca_numero-informal_abreviado-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_contestacao": 0.0071714333864294575, "bonus_nao_recebido": 0.0033956672842112576, "cadastro_atualizacao": 0.010574441355140506, "troca_numero": 0.950038905598745, "seguranca_perda_roubo": 0.0037098615261860427, "portabilidade": 0.0016565488110522968, "cancelamento_linha": 0.0009943131545118273, "sem_correspondencia": 0.02245882888372355}, "confidence": 0.950038905598745, "input_tokens": 40, "latency_ms": 16.821119000013596} +{"id": "g0274-troca_numero-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.21832496192140924, "cadastro_atualizacao": 0.0776331210594909, "suporte_configuracao": 0.0541039562815348, "vas_cancelamento": 0.011826546074585149, "portabilidade": 0.021343957891195503, "beneficios_consulta": 0.06493811387959447, "cancelamento_linha": 0.009834677100042629, "suporte_chip_esim": 0.018072547609864844, "conta_explicacao": 0.025109153544920493, "vas_consulta": 0.17005321589362976, "internet_pacote_adicional": 0.16518822512351622, "sem_correspondencia": 0.163571523620216}, "confidence": 0.21832496192140924, "input_tokens": 37, "latency_ms": 23.726003999996692} +{"id": "g0274-troca_numero-informal_abreviado-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0015230900522113678, "troca_numero": 0.9700276651571617, "cadastro_atualizacao": 0.004697851916776783, "sem_correspondencia": 0.02375139287385019}, "confidence": 0.9700276651571617, "input_tokens": 39, "latency_ms": 16.256220000002486} +{"id": "g0274-troca_numero-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_fraude": 0.020569813311036824, "vas_consulta": 0.12346186971794677, "marketplace_pedido": 0.05888299129259366, "cadastro_atualizacao": 0.09972027334221777, "internet_problema_conexao": 0.041037270541829395, "roaming_duvida": 0.009738677562237213, "internet_pacote_adicional": 0.2711057470985142, "parceiros_ofertas": 0.10542211348910702, "portabilidade": 0.054268582052812396, "negociacao_divida": 0.01656201360337862, "plano_nova_linha": 0.01341402210610819, "cancelamento_linha": 0.004236069673593087, "conta_explicacao": 0.02580545571057977, "desconto_retencao": 0.018136556038386518, "conta_vencimento": 0.009245008591832929, "sem_correspondencia": 0.12839353586782562}, "confidence": 0.2711057470985142, "input_tokens": 31, "latency_ms": 28.706739000000425} +{"id": "g0274-troca_numero-informal_abreviado-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.6861502694337694, "portabilidade": 0.011049296974466855, "cadastro_atualizacao": 0.02853597210900418, "sem_correspondencia": 0.27426446148275957}, "confidence": 0.6861502694337694, "input_tokens": 40, "latency_ms": 16.214445000002797} +{"id": "g0274-troca_numero-informal_abreviado-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.011605561688939298, "fidelidade_resgate": 0.0016147284737975177, "internet_problema_conexao": 0.007872290894397916, "suporte_chip_esim": 0.0013715234791991235, "bonus_nao_recebido": 0.0009930891664538418, "plano_nova_linha": 0.0008197585687365992, "fidelidade_pontos": 0.009772574510564522, "marketplace_pedido": 0.002576098306819145, "vas_cancelamento": 0.00013663737601363597, "troca_numero": 0.9380593282119994, "conta_pagamento_confirmacao": 0.0014133992345342719, "negociacao_religacao": 0.000355541385270475, "cancelamento_linha": 0.0002342368675388455, "beneficios_consulta": 0.008436742222740191, "portabilidade": 0.0006518175347484607, "sem_correspondencia": 0.014086672078246668}, "confidence": 0.9380593282119994, "input_tokens": 36, "latency_ms": 29.443424000021423} +{"id": "g0275-troca_numero-erros_digitacao-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.025710991699452835, "troca_numero": 0.9187453097712601, "cancelamento_linha": 0.000745277071477845, "vas_contratacao": 0.0017902511768225294, "portabilidade": 0.002217129966690215, "conta_contestacao": 0.007294930286255141, "parceiros_ofertas": 0.016655655049408552, "sem_correspondencia": 0.026840454978632744}, "confidence": 0.9187453097712601, "input_tokens": 43, "latency_ms": 16.473224999998592} +{"id": "g0275-troca_numero-erros_digitacao-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.002410779925931828, "cadastro_atualizacao": 0.013012173509852882, "troca_numero": 0.9571211282331431, "sem_correspondencia": 0.02745591833107221}, "confidence": 0.9571211282331431, "input_tokens": 36, "latency_ms": 16.099578999984487} +{"id": "g0275-troca_numero-erros_digitacao-02-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.03489055154246946, "cancelamento_linha": 0.002049157653599092, "conta_debito_automatico_digital": 0.007686034403665408, "seguranca_fraude": 0.006237246637311025, "recarga_realizar": 0.0004630464883703779, "troca_numero": 0.8595711692929503, "beneficios_consulta": 0.017956530892695208, "conta_pagamento_confirmacao": 0.008107991987284176, "negociacao_religacao": 0.0017253473842791431, "portabilidade": 0.0038263411724403827, "negociacao_divida": 0.0028228566857959486, "sem_correspondencia": 0.05466372585913952}, "confidence": 0.8595711692929503, "input_tokens": 37, "latency_ms": 22.74441199998023} +{"id": "g0275-troca_numero-erros_digitacao-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.2478780917292263, "portabilidade": 0.018853537175023697, "cadastro_atualizacao": 0.044078949151413735, "sem_correspondencia": 0.6891894219443362}, "confidence": 0.6891894219443362, "input_tokens": 36, "latency_ms": 15.63385899999048} +{"id": "g0275-troca_numero-erros_digitacao-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_explicacao": 0.0061196050451556485, "parceiros_ofertas": 0.019954381156358503, "portabilidade": 0.002118391412886012, "conta_pagamento_confirmacao": 0.0036389477836271354, "troca_numero": 0.8973774154612264, "plano_consulta": 0.010700665224360832, "seguranca_perda_roubo": 0.001991048652721229, "cancelamento_linha": 0.0007556498032951966, "marketplace_compra": 0.004986609243734517, "cadastro_atualizacao": 0.010208601882121086, "negociacao_religacao": 0.0013563912121055577, "sem_correspondencia": 0.0407922931224079}, "confidence": 0.8973774154612264, "input_tokens": 37, "latency_ms": 21.932513999985304} +{"id": "g0275-troca_numero-erros_digitacao-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.014514994361442686, "troca_numero": 0.09669886977312835, "cadastro_atualizacao": 0.043837929659847466, "sem_correspondencia": 0.8449482062055815}, "confidence": 0.8449482062055815, "input_tokens": 34, "latency_ms": 15.85732400002371} +{"id": "g0275-troca_numero-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0201376006441682, "negociacao_religacao": 0.01129645286523185, "conta_pagamento_confirmacao": 0.04977020916742246, "conta_vencimento": 0.00722479009925887, "portabilidade": 0.012451372847162964, "roaming_duvida": 0.015106558366365581, "marketplace_pedido": 0.04750015157506363, "marketplace_compra": 0.03667649667931704, "atendimento_humano": 0.09166316605049454, "conta_debito_automatico_digital": 0.057396291226669914, "parceiros_ofertas": 0.14549172100359858, "cadastro_atualizacao": 0.05175115445641616, "plano_nova_linha": 0.016758257871911847, "cancelamento_linha": 0.008506723842441838, "seguranca_fraude": 0.05915903883201371, "sem_correspondencia": 0.3691100144724628}, "confidence": 0.3691100144724628, "input_tokens": 32, "latency_ms": 29.581304999993563} +{"id": "g0275-troca_numero-erros_digitacao-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 0.004272141313048654, "conta_vencimento": 0.000375943923755768, "vas_contratacao": 0.0023105010999529044, "plano_troca": 0.005890841988611471, "suporte_configuracao": 0.0024006971361813234, "reclamacao_atendimento": 0.009067116909799075, "internet_problema_conexao": 0.005738364915206156, "troca_numero": 0.9083297262254463, "conta_contestacao": 0.0021670774138990777, "vas_consulta": 0.03326755238859805, "conta_segunda_via": 0.001836284535440147, "portabilidade": 0.0011578391612451966, "cancelamento_linha": 0.00022686064824629996, "recarga_saldo": 0.00027346016217771776, "cadastro_atualizacao": 0.0058695468308617065, "sem_correspondencia": 0.01681604534753016}, "confidence": 0.9083297262254463, "input_tokens": 35, "latency_ms": 28.655990000004294} +{"id": "g0275-troca_numero-erros_digitacao-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.01054035074155483, "troca_numero": 0.9648793707037757, "portabilidade": 0.0013259818583722304, "sem_correspondencia": 0.023254296696297246}, "confidence": 0.9648793707037757, "input_tokens": 32, "latency_ms": 15.895093000011684} +{"id": "g0275-troca_numero-erros_digitacao-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.011004493676867393, "atendimento_humano": 0.07459355216900251, "cadastro_atualizacao": 0.03781193530892239, "beneficios_consulta": 0.04609182893525925, "troca_numero": 0.6137204824859602, "portabilidade": 0.0032759378976918415, "conta_vencimento": 0.0016913574816066904, "sem_correspondencia": 0.21181041204468973}, "confidence": 0.6137204824859602, "input_tokens": 33, "latency_ms": 16.38231999999107} +{"id": "g0275-troca_numero-erros_digitacao-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"internet_problema_conexao": 0.0175178419649147, "negociacao_divida": 0.00574965669163098, "suporte_configuracao": 0.008707992539913558, "conta_vencimento": 0.0011971560042049222, "seguranca_perda_roubo": 0.006381468240581573, "cancelamento_linha": 0.0010757529870149367, "reclamacao_atendimento": 0.03399658127928264, "suporte_sem_sinal": 0.04029000461391396, "vas_contratacao": 0.0030499335169457634, "roaming_cobranca": 0.0012233269828799964, "portabilidade": 0.003627811012640119, "fidelidade_resgate": 0.007896939117878391, "cadastro_atualizacao": 0.013474762141680717, "bonus_nao_recebido": 0.0009257426513485722, "troca_numero": 0.8208586392035776, "sem_correspondencia": 0.034026391051591574}, "confidence": 0.8208586392035776, "input_tokens": 33, "latency_ms": 29.468968000003315} +{"id": "g0275-troca_numero-erros_digitacao-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.041304924844214747, "portabilidade": 0.007237106315052095, "troca_numero": 0.8331988110011084, "sem_correspondencia": 0.1182591578396248}, "confidence": 0.8331988110011084, "input_tokens": 35, "latency_ms": 16.397058999984893} +{"id": "g0278-troca_numero-longo_contexto-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 195, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.017007971533913507, "cadastro_atualizacao": 0.014024072616509266, "roaming_cobranca": 0.000606395665979389, "troca_numero": 0.9311613632926184, "cancelamento_linha": 0.0006671994480336903, "portabilidade": 0.0020996535165105595, "desconto_retencao": 0.00225512385371659, "sem_correspondencia": 0.032178220072718575}, "confidence": 0.9311613632926184, "input_tokens": 81, "latency_ms": 18.08006400000295} +{"id": "g0278-troca_numero-longo_contexto-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0018595934185554658, "cadastro_atualizacao": 0.01155024496282233, "cancelamento_linha": 0.0003109817980857242, "negociacao_religacao": 0.0010385513711149122, "atendimento_humano": 0.01647940530199245, "troca_numero": 0.9532143373342701, "suporte_configuracao": 0.002028327985576376, "sem_correspondencia": 0.013518557827582696}, "confidence": 0.9532143373342701, "input_tokens": 72, "latency_ms": 17.344168999983367} +{"id": "g0278-troca_numero-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 176, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"parceiros_ofertas": 0.10780877775609125, "portabilidade": 0.01684237295860125, "reclamacao_atendimento": 0.21424010705270027, "suporte_chip_esim": 0.4102473020170193, "cancelamento_linha": 0.006331414541357127, "cadastro_atualizacao": 0.07651045283853264, "negociacao_divida": 0.014778785620882341, "sem_correspondencia": 0.1532407872148158}, "confidence": 0.4102473020170193, "input_tokens": 76, "latency_ms": 18.486123999991833} +{"id": "g0278-troca_numero-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"atendimento_humano": 0.12191628385201808, "negociacao_religacao": 0.015189000054028819, "cadastro_atualizacao": 0.09361283838574437, "conta_contestacao": 0.0743253706463987, "marketplace_pedido": 0.0298064455595466, "cancelamento_linha": 0.007255377524970545, "internet_problema_conexao": 0.04686407551302304, "plano_troca": 0.22340368587481893, "portabilidade": 0.017032188082411616, "beneficios_consulta": 0.09090122927627564, "roaming_duvida": 0.011032148685602561, "conta_explicacao": 0.027449826826753933, "bonus_nao_recebido": 0.00588708207138848, "seguranca_perda_roubo": 0.08480727996406935, "suporte_sem_sinal": 0.056927232382834446, "sem_correspondencia": 0.09358993530011489}, "confidence": 0.22340368587481893, "input_tokens": 60, "latency_ms": 32.188746000002766} +{"id": "g0278-troca_numero-longo_contexto-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9528825726771063, "cadastro_atualizacao": 0.0105620087386113, "portabilidade": 0.004366826469396542, "sem_correspondencia": 0.0321885921148859}, "confidence": 0.9528825726771063, "input_tokens": 67, "latency_ms": 16.462912999998025} +{"id": "g0278-troca_numero-longo_contexto-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 135, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.006710768058510667, "cadastro_atualizacao": 0.02548075409207635, "troca_numero": 0.8814617194274328, "sem_correspondencia": 0.08634675842198024}, "confidence": 0.8814617194274328, "input_tokens": 65, "latency_ms": 16.14145200002781} +{"id": "g0278-troca_numero-longo_contexto-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 138, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"fidelidade_pontos": 0.012641652000091643, "portabilidade": 0.003517874380990814, "cadastro_atualizacao": 0.014327873855069484, "plano_consulta": 0.008437831560973748, "desconto_retencao": 0.0037965193324899418, "suporte_configuracao": 0.005652919659493909, "troca_numero": 0.9175896887059571, "marketplace_compra": 0.00246930322407985, "cancelamento_linha": 0.0028930763996196573, "recarga_saldo": 0.0005599014478121676, "parceiros_ofertas": 0.008375183356438566, "sem_correspondencia": 0.01973817607698307}, "confidence": 0.9175896887059571, "input_tokens": 62, "latency_ms": 22.80688499999428} +{"id": "g0278-troca_numero-longo_contexto-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 132, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"parceiros_ofertas": 0.016757412346576357, "troca_numero": 0.9256335157319876, "portabilidade": 0.004805052786087916, "cancelamento_linha": 0.0013265575184161645, "cadastro_atualizacao": 0.01978214139912157, "vas_cancelamento": 0.0010660002303435531, "marketplace_compra": 0.005450974369576655, "sem_correspondencia": 0.025178345617890154}, "confidence": 0.9256335157319876, "input_tokens": 63, "latency_ms": 16.75818699999354} +{"id": "g0278-troca_numero-longo_contexto-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.7143563555014134, "cancelamento_linha": 0.0036942723294375503, "cadastro_atualizacao": 0.04372651830223231, "internet_problema_conexao": 0.016357619147809397, "conta_vencimento": 0.0017121536481811757, "parceiros_ofertas": 0.07421574665571264, "vas_consulta": 0.04345398351736943, "desconto_retencao": 0.009543035081612519, "portabilidade": 0.011944349732820088, "roaming_pacote": 0.0023136131694077096, "seguranca_fraude": 0.027172343527063932, "sem_correspondencia": 0.05151000938693983}, "confidence": 0.7143563555014134, "input_tokens": 67, "latency_ms": 22.579088000014735} +{"id": "g0278-troca_numero-longo_contexto-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 0.02226287937396385, "atendimento_humano": 0.010351870580148087, "cadastro_atualizacao": 0.016417774414738316, "bonus_nao_recebido": 0.00046118305596014845, "plano_nova_linha": 0.00214780343250303, "cancelamento_linha": 0.0001094125341209218, "reclamacao_atendimento": 0.0024456718078839095, "troca_numero": 0.9010679830299153, "fidelidade_pontos": 0.005811255110760217, "fidelidade_resgate": 0.0007461649544040209, "recarga_nao_creditada": 0.00016636944756254102, "conta_pagamento_confirmacao": 0.0028309857803539397, "portabilidade": 0.0011790309161846169, "negociacao_divida": 0.0006780248583347502, "plano_troca": 0.008598013315761455, "sem_correspondencia": 0.024725577387404926}, "confidence": 0.9010679830299153, "input_tokens": 46, "latency_ms": 29.24933900001747} +{"id": "g0278-troca_numero-longo_contexto-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0034446396697017986, "troca_numero": 0.907243235113049, "cadastro_atualizacao": 0.03010875117532179, "sem_correspondencia": 0.05920337404192739}, "confidence": 0.907243235113049, "input_tokens": 70, "latency_ms": 15.991202000009253} +{"id": "g0278-troca_numero-longo_contexto-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 136, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.006564482170231957, "cadastro_atualizacao": 0.05622967379732716, "troca_numero": 0.8796899392429828, "sem_correspondencia": 0.057515904789458165}, "confidence": 0.8796899392429828, "input_tokens": 63, "latency_ms": 15.65031600000566} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.16556305990597397, "cadastro_atualizacao": 0.03708827824927542, "internet_consumo": 0.06050368700521431, "portabilidade": 0.004715491497010324, "atendimento_humano": 0.2632994919165562, "parceiros_ofertas": 0.14149527086998254, "suporte_chip_esim": 0.0612486519239767, "sem_correspondencia": 0.2660860686320105}, "confidence": 0.2660860686320105, "input_tokens": 41, "latency_ms": 16.942268999997623} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.023297803140137394, "roaming_pacote": 0.008284985899536608, "conta_contestacao": 0.05200235470567225, "vas_consulta": 0.06053740071288337, "conta_vencimento": 0.007644451578623616, "beneficios_consulta": 0.0699687739047073, "internet_consumo": 0.026059995960509463, "reclamacao_atendimento": 0.3400777529261958, "conta_segunda_via": 0.040749884553604565, "atendimento_humano": 0.11859326638449391, "plano_troca": 0.023359974509030948, "sem_correspondencia": 0.2294233557246048}, "confidence": 0.3400777529261958, "input_tokens": 41, "latency_ms": 22.15465099999392} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.33091332861298706, "negociacao_religacao": 0.010551293174198683, "atendimento_humano": 0.1293713127106451, "sem_correspondencia": 0.5291640655021692}, "confidence": 0.5291640655021692, "input_tokens": 34, "latency_ms": 16.024161000018466} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0989689140513411, "internet_consumo": 0.0971846043351717, "plano_consulta": 0.1376959808401245, "fidelidade_pontos": 0.036778319036191325, "negociacao_religacao": 0.006355963079593738, "internet_problema_conexao": 0.02591275009606505, "conta_explicacao": 0.026857651338638284, "internet_pacote_adicional": 0.06569071753587119, "desconto_retencao": 0.01720808232497478, "negociacao_divida": 0.0067949442963928085, "recarga_nao_creditada": 0.002629488431514543, "conta_segunda_via": 0.027998530787439406, "marketplace_pedido": 0.027993281853493198, "atendimento_humano": 0.19344524728420143, "conta_contestacao": 0.033128741596386964, "sem_correspondencia": 0.19535678311259996}, "confidence": 0.19535678311259996, "input_tokens": 45, "latency_ms": 30.07952499999078} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.19418968359757519, "fidelidade_pontos": 0.11070884075844532, "plano_troca": 0.009982831827276922, "negociacao_divida": 0.012112603584881238, "vas_cancelamento": 0.014611585140567011, "parceiros_ofertas": 0.06338239493649749, "conta_contestacao": 0.034324333247527324, "roaming_cobranca": 0.004616776039257895, "reclamacao_atendimento": 0.2230403434734064, "conta_debito_automatico_digital": 0.011579686835117897, "vas_consulta": 0.10972529705938802, "sem_correspondencia": 0.2117256235000593}, "confidence": 0.2230403434734064, "input_tokens": 44, "latency_ms": 23.251294999994343} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_segunda_via": 0.08355595640257331, "seguranca_perda_roubo": 0.03251450773862654, "bonus_nao_recebido": 0.016318860855587237, "vas_contratacao": 0.006855809368769421, "suporte_sem_sinal": 0.10670026784030766, "internet_consumo": 0.02083057468804959, "fidelidade_pontos": 0.02005016737451689, "reclamacao_atendimento": 0.4089319272739036, "atendimento_humano": 0.12043105412712095, "seguranca_fraude": 0.054444467711468596, "conta_contestacao": 0.025422741749782738, "sem_correspondencia": 0.10394366486929348}, "confidence": 0.4089319272739036, "input_tokens": 40, "latency_ms": 24.145833999995148} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.029878751888702364, "reclamacao_atendimento": 0.1471359858223798, "recarga_nao_creditada": 0.009677527337183328, "conta_contestacao": 0.07730500292072534, "suporte_chip_esim": 0.04102379771381899, "recarga_saldo": 0.006769767867823581, "atendimento_humano": 0.2905836660799058, "sem_correspondencia": 0.39762550036946076}, "confidence": 0.39762550036946076, "input_tokens": 37, "latency_ms": 17.44618800000808} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.009775326814859334, "plano_troca": 0.01581999137578512, "beneficios_consulta": 0.1694482306355664, "portabilidade": 0.005848688209631672, "conta_explicacao": 0.027252203488075256, "recarga_realizar": 0.0036383812231566112, "seguranca_perda_roubo": 0.058555358521532236, "desconto_retencao": 0.01430547363836024, "reclamacao_atendimento": 0.17684106940499203, "conta_pagamento_confirmacao": 0.019366166073972502, "atendimento_humano": 0.24437513026350946, "sem_correspondencia": 0.2547739803505591}, "confidence": 0.2547739803505591, "input_tokens": 39, "latency_ms": 23.297364000001153} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5612051991549405, "reclamacao_atendimento": 0.14850303288660657, "plano_troca": 0.012232762562042712, "fidelidade_resgate": 0.01522745632894292, "vas_contratacao": 0.00768830195577323, "atendimento_humano": 0.10021497145876102, "fidelidade_pontos": 0.030419107030765738, "sem_correspondencia": 0.12450916862216736}, "confidence": 0.5612051991549405, "input_tokens": 38, "latency_ms": 16.80772299999944} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_divida": 0.012860327992099711, "reclamacao_atendimento": 0.20051761061062962, "plano_troca": 0.013004225701729835, "fidelidade_resgate": 0.03353586186171543, "parceiros_ofertas": 0.04872098969847501, "seguranca_perda_roubo": 0.0685524594584159, "marketplace_pedido": 0.02510471839191962, "atendimento_humano": 0.12485559157638869, "plano_consulta": 0.06970234473452358, "roaming_cobranca": 0.0028025524595832133, "seguranca_fraude": 0.03154989111587234, "conta_segunda_via": 0.02351737603190988, "suporte_chip_esim": 0.019093804590371116, "fidelidade_pontos": 0.14167498552647986, "vas_consulta": 0.0680930194379981, "sem_correspondencia": 0.11641424081188807}, "confidence": 0.20051761061062962, "input_tokens": 40, "latency_ms": 30.96719200001985} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.23171984718826935, "seguranca_fraude": 0.07163693162082982, "roaming_cobranca": 0.004259123579541222, "negociacao_divida": 0.00926191096724004, "conta_debito_automatico_digital": 0.004172804885190321, "internet_consumo": 0.05460118049801787, "reclamacao_atendimento": 0.3018493104124548, "sem_correspondencia": 0.3224988908484566}, "confidence": 0.3224988908484566, "input_tokens": 39, "latency_ms": 17.623590999988892} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.023920609210397535, "internet_problema_conexao": 0.04821400074955072, "reclamacao_atendimento": 0.3254302856271927, "conta_vencimento": 0.005989658311587294, "vas_cancelamento": 0.012637144179801782, "atendimento_humano": 0.15336391962893756, "plano_nova_linha": 0.017518834163313686, "sem_correspondencia": 0.4129255481292187}, "confidence": 0.4129255481292187, "input_tokens": 42, "latency_ms": 16.56474600000024} +{"id": "g0285-reclamacao_atendimento-longo_contexto-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 103, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 273, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.007599967397377472, "recarga_nao_creditada": 0.01104112694991621, "plano_consulta": 0.11588535252788877, "recarga_realizar": 0.010083248660357926, "reclamacao_atendimento": 0.18959101699085038, "parceiros_ofertas": 0.07593934103581358, "conta_contestacao": 0.13774721080698352, "atendimento_humano": 0.19868525511117666, "roaming_duvida": 0.015579270854586599, "fidelidade_pontos": 0.013359175758599918, "bonus_nao_recebido": 0.009021569815082637, "sem_correspondencia": 0.21546746409136633}, "confidence": 0.21546746409136633, "input_tokens": 103, "latency_ms": 25.16564100000096} +{"id": "g0285-reclamacao_atendimento-longo_contexto-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 217, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.028291531060172362, "recarga_nao_creditada": 0.009535101921703011, "bonus_nao_recebido": 0.0398900798071093, "troca_numero": 0.0052695916063373515, "vas_contratacao": 0.013051540589372492, "atendimento_humano": 0.20302057222563194, "negociacao_divida": 0.017473713808450017, "reclamacao_atendimento": 0.2854047620980668, "roaming_cobranca": 0.008187772358175912, "portabilidade": 0.008934326175112233, "suporte_chip_esim": 0.08511526744004148, "sem_correspondencia": 0.2958257409098271}, "confidence": 0.2958257409098271, "input_tokens": 80, "latency_ms": 24.784231999973372} +{"id": "g0285-reclamacao_atendimento-longo_contexto-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 205, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 0.035349322266379476, "seguranca_fraude": 0.09184687267275865, "suporte_chip_esim": 0.006619192502423772, "atendimento_humano": 0.053719504443905525, "internet_consumo": 0.07132482860818638, "suporte_sem_sinal": 0.09237279428042444, "troca_numero": 0.0011912473100818373, "beneficios_consulta": 0.049896182953202306, "vas_consulta": 0.043452674683773646, "internet_pacote_adicional": 0.024963568195866804, "plano_troca": 0.004924458215220748, "conta_vencimento": 0.0052704906682712336, "conta_explicacao": 0.018402592204631876, "desconto_retencao": 0.015064659298614566, "reclamacao_atendimento": 0.42855774371687994, "sem_correspondencia": 0.05704386797937881}, "confidence": 0.42855774371687994, "input_tokens": 81, "latency_ms": 33.558824000010645} +{"id": "g0285-reclamacao_atendimento-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"portabilidade": 0.023426405940922587, "roaming_duvida": 0.021910278111933183, "internet_consumo": 0.0893776489209908, "suporte_configuracao": 0.09870654243882568, "atendimento_humano": 0.39721452766681414, "marketplace_compra": 0.020604800530111746, "roaming_cobranca": 0.010574276584355677, "sem_correspondencia": 0.3381855198060462}, "confidence": 0.39721452766681414, "input_tokens": 83, "latency_ms": 19.126823000021886} +{"id": "g0285-reclamacao_atendimento-longo_contexto-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.021568638977465728, "reclamacao_atendimento": 0.4065979921387591, "atendimento_humano": 0.09742687443979556, "sem_correspondencia": 0.47440649444397964}, "confidence": 0.47440649444397964, "input_tokens": 82, "latency_ms": 16.626263999995672} +{"id": "g0285-reclamacao_atendimento-longo_contexto-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 184, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.1001193605372262, "fidelidade_resgate": 0.06386978971861146, "reclamacao_atendimento": 0.5704447669569013, "sem_correspondencia": 0.265566082787261}, "confidence": 0.5704447669569013, "input_tokens": 83, "latency_ms": 16.45104100001049} +{"id": "g0285-reclamacao_atendimento-longo_contexto-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["cancelamento_linha", "conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"atendimento_humano": 0.12327065830228513, "reclamacao_atendimento": 0.12120540222827295, "recarga_saldo": 0.0016129031893797247, "vas_cancelamento": 0.010114469693732876, "cancelamento_linha": 0.6792267021685128, "portabilidade": 0.004159200606335092, "roaming_duvida": 0.006200415055653654, "sem_correspondencia": 0.05421024875582782}, "confidence": 0.6792267021685128, "input_tokens": 75, "latency_ms": 17.629053999996813} +{"id": "g0285-reclamacao_atendimento-longo_contexto-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 203, "length_bucket": "longo"}, "pred": "atendimento_humano", "probabilities": {"vas_cancelamento": 0.006774701084669087, "atendimento_humano": 0.18275650849811173, "plano_consulta": 0.022027069050443427, "vas_contratacao": 0.005777386800261048, "conta_contestacao": 0.03381212986532195, "cadastro_atualizacao": 0.03621883144314499, "fidelidade_pontos": 0.061410590655379786, "negociacao_religacao": 0.007529630739473005, "seguranca_fraude": 0.17483815021389246, "reclamacao_atendimento": 0.13726941505344165, "desconto_retencao": 0.004158459832285652, "conta_debito_automatico_digital": 0.059884078365900206, "bonus_nao_recebido": 0.007003126119435244, "vas_consulta": 0.16395651704951608, "fidelidade_resgate": 0.00950507499352044, "sem_correspondencia": 0.08707833023520324}, "confidence": 0.18275650849811173, "input_tokens": 76, "latency_ms": 33.724164000005885} +{"id": "g0285-reclamacao_atendimento-longo_contexto-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_chip_esim": 0.019653190009705123, "reclamacao_atendimento": 0.41465529973241394, "recarga_nao_creditada": 0.003504178967111563, "conta_contestacao": 0.15059208933046497, "conta_pagamento_confirmacao": 0.1527679121936258, "atendimento_humano": 0.06288841393124113, "cancelamento_linha": 0.03768172875937799, "sem_correspondencia": 0.15825718707605949}, "confidence": 0.41465529973241394, "input_tokens": 77, "latency_ms": 19.135281000018267} +{"id": "g0285-reclamacao_atendimento-longo_contexto-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"reclamacao_atendimento": 0.3548391805661363, "marketplace_compra": 0.014932108306372087, "fidelidade_pontos": 0.009623078754845171, "atendimento_humano": 0.17468871404010988, "vas_contratacao": 0.005846553092684358, "negociacao_divida": 0.00496218220281466, "internet_problema_conexao": 0.35941181055434546, "sem_correspondencia": 0.07569637248269209}, "confidence": 0.35941181055434546, "input_tokens": 79, "latency_ms": 19.09480500000882} +{"id": "g0285-reclamacao_atendimento-longo_contexto-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 165, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.4370481576285254, "recarga_saldo": 0.008385813615402474, "atendimento_humano": 0.1984848188560914, "sem_correspondencia": 0.3560812098999807}, "confidence": 0.4370481576285254, "input_tokens": 71, "latency_ms": 16.769552999988946} +{"id": "g0285-reclamacao_atendimento-longo_contexto-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"bonus_nao_recebido": 0.13139753677153254, "plano_consulta": 0.18117592047684414, "suporte_chip_esim": 0.0070631257310334586, "reclamacao_atendimento": 0.4790649399770929, "desconto_retencao": 0.009926406019508446, "negociacao_religacao": 0.016080395201567874, "atendimento_humano": 0.04053613279244928, "sem_correspondencia": 0.13475554302997142}, "confidence": 0.4790649399770929, "input_tokens": 75, "latency_ms": 18.882577999988825} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.002856615856303606, "internet_pacote_adicional": 0.10356268761702324, "conta_explicacao": 0.027576857458658507, "marketplace_compra": 0.02415858332399248, "roaming_duvida": 0.009563534271177874, "reclamacao_atendimento": 0.14954006281949417, "conta_pagamento_confirmacao": 0.011165302886973618, "seguranca_perda_roubo": 0.025654887111543827, "internet_consumo": 0.07360289053909394, "cadastro_atualizacao": 0.02999272864330895, "atendimento_humano": 0.22884560524702358, "vas_consulta": 0.08834313370882743, "parceiros_ofertas": 0.05429939039015869, "portabilidade": 0.004304349310210179, "bonus_nao_recebido": 0.004647651566067484, "sem_correspondencia": 0.16188571925014245}, "confidence": 0.22884560524702358, "input_tokens": 57, "latency_ms": 31.360623000011856} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.14670948602235231, "fidelidade_resgate": 0.014027087870833904, "conta_explicacao": 0.16717995609801287, "conta_segunda_via": 0.11859058522475556, "plano_troca": 0.00643353812526797, "suporte_configuracao": 0.017092754968855036, "conta_contestacao": 0.11164986279802473, "plano_consulta": 0.025204913549842795, "conta_vencimento": 0.006182458217167529, "conta_pagamento_confirmacao": 0.055418874758749036, "atendimento_humano": 0.19219292592894513, "sem_correspondencia": 0.1393175564371931}, "confidence": 0.19219292592894513, "input_tokens": 55, "latency_ms": 24.57917699999257} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_configuracao": 0.02228787422035563, "conta_contestacao": 0.08283058110367654, "reclamacao_atendimento": 0.35655192611577385, "marketplace_pedido": 0.02610085951089913, "recarga_nao_creditada": 0.0052146820352932275, "conta_debito_automatico_digital": 0.01855136913554396, "vas_cancelamento": 0.005365878987556284, "parceiros_ofertas": 0.04595386363347326, "atendimento_humano": 0.11858031263726952, "fidelidade_resgate": 0.01888832535028578, "roaming_duvida": 0.008546612699115434, "conta_vencimento": 0.005519951398114483, "plano_nova_linha": 0.00974470790445739, "fidelidade_pontos": 0.11236415201710655, "internet_problema_conexao": 0.0568325526380243, "sem_correspondencia": 0.10666635061305467}, "confidence": 0.35655192611577385, "input_tokens": 56, "latency_ms": 31.520405000009077} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-03-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "suporte_configuracao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.0036667297906999748, "conta_pagamento_confirmacao": 0.025689273313028338, "desconto_retencao": 0.00771956914561212, "roaming_pacote": 0.009680667605846006, "conta_segunda_via": 0.01550816419312338, "conta_debito_automatico_digital": 0.06339376232330506, "reclamacao_atendimento": 0.18143322527361577, "conta_explicacao": 0.05542965814481336, "vas_contratacao": 0.009485485683042397, "suporte_sem_sinal": 0.25377234066159293, "marketplace_compra": 0.01305434255443944, "seguranca_fraude": 0.029928871476797694, "atendimento_humano": 0.14686466319211475, "roaming_duvida": 0.02463441828066224, "vas_cancelamento": 0.010904261519936563, "sem_correspondencia": 0.14883456684136998}, "confidence": 0.25377234066159293, "input_tokens": 49, "latency_ms": 32.65410800000268} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"bonus_nao_recebido": 0.06280838402749654, "roaming_duvida": 0.005022957684789446, "recarga_saldo": 0.002943215287632894, "conta_vencimento": 0.004896887347760786, "desconto_retencao": 0.016695116792709196, "plano_nova_linha": 0.41670588679272, "internet_consumo": 0.01092234109381379, "vas_consulta": 0.04679457623220412, "beneficios_consulta": 0.13206442569452012, "cancelamento_linha": 0.0021323886628396554, "fidelidade_pontos": 0.05579178145389542, "negociacao_divida": 0.008134618018941758, "suporte_sem_sinal": 0.0585868927104044, "fidelidade_resgate": 0.01199652198159661, "plano_troca": 0.04094101296037328, "sem_correspondencia": 0.12356299325830195}, "confidence": 0.41670588679272, "input_tokens": 50, "latency_ms": 29.844881999991912} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 0.07159211298220121, "conta_explicacao": 0.044518991133513396, "seguranca_fraude": 0.05843688393864597, "conta_vencimento": 0.006616778031993676, "beneficios_consulta": 0.1078044818290727, "conta_segunda_via": 0.025065931763395135, "reclamacao_atendimento": 0.2670064498270562, "plano_consulta": 0.13790580267474156, "recarga_realizar": 0.003629552803435487, "roaming_duvida": 0.010159896419367685, "internet_pacote_adicional": 0.046838218976576175, "sem_correspondencia": 0.2204248996200008}, "confidence": 0.2670064498270562, "input_tokens": 56, "latency_ms": 24.63797899997644} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.050640530695054635, "marketplace_pedido": 0.00660008839535775, "recarga_nao_creditada": 0.004763931599067224, "internet_problema_conexao": 0.012944856589266009, "beneficios_consulta": 0.056570279695714626, "marketplace_compra": 0.007373745448867909, "desconto_retencao": 0.0026504351105670313, "reclamacao_atendimento": 0.07795818292486557, "fidelidade_resgate": 0.002798443210990367, "bonus_nao_recebido": 0.748299719664383, "fidelidade_pontos": 0.004461696957870529, "sem_correspondencia": 0.02493808970799535}, "confidence": 0.748299719664383, "input_tokens": 48, "latency_ms": 24.26145300000826} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_religacao": 0.006137731574889411, "portabilidade": 0.0045261543266525055, "conta_debito_automatico_digital": 0.017037934511672525, "roaming_duvida": 0.015491453913447358, "conta_vencimento": 0.004645993648586718, "roaming_pacote": 0.004044861750724111, "recarga_realizar": 0.002922737093484063, "conta_pagamento_confirmacao": 0.023675907816094403, "beneficios_consulta": 0.16706498434345915, "atendimento_humano": 0.21068798205560554, "suporte_sem_sinal": 0.14379259063455943, "reclamacao_atendimento": 0.18077248718050212, "plano_troca": 0.009454774091344889, "vas_cancelamento": 0.004699766348107124, "fidelidade_pontos": 0.03201181618051891, "sem_correspondencia": 0.1730328245303517}, "confidence": 0.21068798205560554, "input_tokens": 52, "latency_ms": 30.46523399999046} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.016387969900909252, "fidelidade_resgate": 0.011343011721405028, "troca_numero": 0.0018193638929219261, "roaming_cobranca": 0.0025539428892760114, "recarga_saldo": 0.06173382240974127, "reclamacao_atendimento": 0.03731775751701448, "recarga_realizar": 0.6845916597208149, "sem_correspondencia": 0.1842524719479171}, "confidence": 0.6845916597208149, "input_tokens": 40, "latency_ms": 17.178166000007877} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.016164677970329205, "vas_cancelamento": 0.018814017009642768, "desconto_retencao": 0.019629129191354344, "sem_correspondencia": 0.9453921758286736}, "confidence": 0.9453921758286736, "input_tokens": 46, "latency_ms": 16.420250999999553} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_compra": 0.02592128326564908, "vas_cancelamento": 0.008178150273693586, "marketplace_pedido": 0.02670278770224863, "atendimento_humano": 0.2688052949786137, "negociacao_divida": 0.012210478063476759, "vas_consulta": 0.15435263500143528, "internet_consumo": 0.05932841444450578, "bonus_nao_recebido": 0.031903717637151746, "portabilidade": 0.007281872902734324, "roaming_pacote": 0.0027407037534371917, "plano_nova_linha": 0.020386002938834948, "roaming_cobranca": 0.003274439132516795, "conta_explicacao": 0.030325127737293834, "seguranca_perda_roubo": 0.0958047657312781, "plano_consulta": 0.11835873115960627, "sem_correspondencia": 0.134425595277524}, "confidence": 0.2688052949786137, "input_tokens": 45, "latency_ms": 29.679983999983506} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.006498705221423723, "portabilidade": 0.001510394059864348, "desconto_retencao": 0.0025524632432742437, "vas_cancelamento": 0.006189618812338038, "troca_numero": 0.0003362292529316249, "cadastro_atualizacao": 0.0028465090253991035, "cancelamento_linha": 0.9582488671537198, "sem_correspondencia": 0.02181721323104907}, "confidence": 0.9582488671537198, "input_tokens": 45, "latency_ms": 16.88392299999464} +{"id": "g0289-atendimento_humano-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"negociacao_divida": 0.00860871353632232, "internet_pacote_adicional": 0.24814427488761465, "internet_problema_conexao": 0.05987150723900241, "conta_segunda_via": 0.01837085155153334, "conta_pagamento_confirmacao": 0.02444700356594317, "vas_consulta": 0.06997622391009717, "conta_vencimento": 0.004532720807888427, "marketplace_pedido": 0.041070710584860254, "suporte_sem_sinal": 0.17710719997030497, "plano_nova_linha": 0.021018152955578424, "suporte_configuracao": 0.02633560669627469, "negociacao_religacao": 0.004623572263979822, "fidelidade_pontos": 0.03974555020881772, "plano_troca": 0.007524162230244466, "reclamacao_atendimento": 0.09557706918747744, "sem_correspondencia": 0.15304668040406075}, "confidence": 0.24814427488761465, "input_tokens": 46, "latency_ms": 30.875963999989153} +{"id": "g0289-atendimento_humano-erros_digitacao-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"reclamacao_atendimento": 0.07424677316343416, "vas_contratacao": 0.014187716678880863, "recarga_realizar": 0.011457503790921753, "internet_pacote_adicional": 0.4000860431628605, "conta_contestacao": 0.05238271459446295, "troca_numero": 0.0018874886104686072, "plano_troca": 0.007400391964559851, "atendimento_humano": 0.17985723968569547, "roaming_cobranca": 0.003058043530355229, "recarga_saldo": 0.006390500769776639, "negociacao_religacao": 0.005329959600812019, "sem_correspondencia": 0.24371562444777195}, "confidence": 0.4000860431628605, "input_tokens": 44, "latency_ms": 22.715864000019792} +{"id": "g0289-atendimento_humano-erros_digitacao-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.010169942645441106, "bonus_nao_recebido": 0.034354306021566465, "cadastro_atualizacao": 0.03623300713174123, "vas_consulta": 0.06580636509363876, "seguranca_fraude": 0.020132151932418817, "atendimento_humano": 0.24068910858049103, "conta_debito_automatico_digital": 0.013049496989568294, "cancelamento_linha": 0.0025054178595313704, "negociacao_divida": 0.004826609873201673, "internet_pacote_adicional": 0.3794361569666941, "reclamacao_atendimento": 0.04998795953605038, "sem_correspondencia": 0.1428094773696568}, "confidence": 0.3794361569666941, "input_tokens": 44, "latency_ms": 24.677518000004284} +{"id": "g0289-atendimento_humano-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.014859033190825858, "atendimento_humano": 0.5898909121072429, "reclamacao_atendimento": 0.06896685982319081, "sem_correspondencia": 0.32628319487874047}, "confidence": 0.5898909121072429, "input_tokens": 43, "latency_ms": 16.40666200000851} +{"id": "g0289-atendimento_humano-erros_digitacao-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.02386791053891439, "fidelidade_resgate": 0.011731372121985384, "conta_explicacao": 0.017517950247132614, "seguranca_perda_roubo": 0.04076474872743677, "reclamacao_atendimento": 0.0996616474845223, "internet_consumo": 0.045092910171216596, "bonus_nao_recebido": 0.040409009583781866, "suporte_chip_esim": 0.07911263343649229, "beneficios_consulta": 0.21081709694867456, "recarga_realizar": 0.004659106918049595, "cadastro_atualizacao": 0.024196244584705606, "marketplace_pedido": 0.029701169345099535, "troca_numero": 0.0023496341705584057, "plano_troca": 0.010402138262597681, "atendimento_humano": 0.1829034671609481, "sem_correspondencia": 0.17681296029788426}, "confidence": 0.21081709694867456, "input_tokens": 43, "latency_ms": 30.434623999980204} +{"id": "g0289-atendimento_humano-erros_digitacao-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"beneficios_consulta": 0.16288499259176617, "marketplace_pedido": 0.024978410030963197, "negociacao_religacao": 0.005924516257474332, "plano_consulta": 0.14610160640618614, "negociacao_divida": 0.006071872906710304, "suporte_sem_sinal": 0.22536392129517993, "suporte_chip_esim": 0.028792766368138704, "atendimento_humano": 0.20445158732525537, "roaming_duvida": 0.009284217685203584, "troca_numero": 0.0019446258337736657, "reclamacao_atendimento": 0.047231099702358545, "sem_correspondencia": 0.13697038359699007}, "confidence": 0.22536392129517993, "input_tokens": 45, "latency_ms": 24.002529999989974} +{"id": "g0289-atendimento_humano-erros_digitacao-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.08865156835803067, "recarga_nao_creditada": 0.011704138567329485, "vas_cancelamento": 0.011695538734611412, "beneficios_consulta": 0.18729198118516788, "reclamacao_atendimento": 0.05870458154905275, "internet_consumo": 0.05497498851250848, "seguranca_fraude": 0.09249864587559287, "conta_vencimento": 0.007719243934148877, "troca_numero": 0.003197168955185778, "negociacao_divida": 0.01530610688258787, "conta_contestacao": 0.03927807166634553, "atendimento_humano": 0.1738090230063276, "conta_explicacao": 0.038387015747927244, "plano_nova_linha": 0.024710698237349824, "cancelamento_linha": 0.015900699540232863, "sem_correspondencia": 0.1761705292476008}, "confidence": 0.18729198118516788, "input_tokens": 43, "latency_ms": 28.712808999983963} +{"id": "g0289-atendimento_humano-erros_digitacao-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_pedido": 0.019328238028521207, "bonus_nao_recebido": 0.058156291639809767, "fidelidade_resgate": 0.007886203768306704, "fidelidade_pontos": 0.021392443690424593, "conta_pagamento_confirmacao": 0.013279908052237811, "conta_explicacao": 0.01825112624114761, "conta_segunda_via": 0.019713704983317093, "beneficios_consulta": 0.061170409054570454, "marketplace_compra": 0.018784686520651177, "reclamacao_atendimento": 0.02402329952219884, "conta_vencimento": 0.002918195382581564, "atendimento_humano": 0.40259330602395715, "plano_consulta": 0.08645439707818335, "internet_pacote_adicional": 0.14697047753229645, "plano_troca": 0.005360998564117619, "sem_correspondencia": 0.09371631391767858}, "confidence": 0.40259330602395715, "input_tokens": 43, "latency_ms": 31.49877999999262} +{"id": "g0289-atendimento_humano-erros_digitacao-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.03248846649282502, "reclamacao_atendimento": 0.16426128354114683, "atendimento_humano": 0.2757913850560073, "sem_correspondencia": 0.5274588649100208}, "confidence": 0.5274588649100208, "input_tokens": 43, "latency_ms": 16.294538000011016} +{"id": "g0289-atendimento_humano-erros_digitacao-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.030615952645050175, "desconto_retencao": 0.03028064859037786, "conta_segunda_via": 0.03799209609283167, "atendimento_humano": 0.28849079183987336, "reclamacao_atendimento": 0.09077029354006876, "vas_cancelamento": 0.0399740026155374, "internet_problema_conexao": 0.0643677465189487, "sem_correspondencia": 0.4175084681573121}, "confidence": 0.4175084681573121, "input_tokens": 45, "latency_ms": 17.115398999976605} +{"id": "g0289-atendimento_humano-erros_digitacao-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.04686166137206582, "plano_consulta": 0.08168655919213404, "roaming_pacote": 0.0073104074915314845, "fidelidade_pontos": 0.0439102516012587, "conta_debito_automatico_digital": 0.013282291123723535, "conta_contestacao": 0.04310549946171812, "atendimento_humano": 0.30942992456594687, "troca_numero": 0.004437230216708158, "reclamacao_atendimento": 0.03861761973068187, "suporte_chip_esim": 0.020263357795659374, "conta_explicacao": 0.0339483258063553, "sem_correspondencia": 0.35714687164221676}, "confidence": 0.35714687164221676, "input_tokens": 45, "latency_ms": 23.346403999994436} +{"id": "g0289-atendimento_humano-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.010492067292465854, "reclamacao_atendimento": 0.14867558208331577, "parceiros_ofertas": 0.22943838902258082, "conta_debito_automatico_digital": 0.06834334421479189, "suporte_configuracao": 0.0595696146419576, "beneficios_consulta": 0.1092981890946799, "seguranca_perda_roubo": 0.08264995712716884, "sem_correspondencia": 0.29153285652303934}, "confidence": 0.29153285652303934, "input_tokens": 46, "latency_ms": 17.391639000010173} +{"id": "g0291-atendimento_humano-emocional-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"fidelidade_resgate": 0.016197247385427598, "marketplace_pedido": 0.032543621866376264, "conta_explicacao": 0.031902037471806526, "recarga_nao_creditada": 0.003310967227506543, "atendimento_humano": 0.5283120855829341, "reclamacao_atendimento": 0.06550804507311049, "recarga_saldo": 0.004029133345850371, "sem_correspondencia": 0.31819686204698816}, "confidence": 0.5283120855829341, "input_tokens": 58, "latency_ms": 17.00122500000134} +{"id": "g0291-atendimento_humano-emocional-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_explicacao": 0.014083447079097776, "atendimento_humano": 0.5255351120428053, "recarga_nao_creditada": 0.002547370994483196, "conta_vencimento": 0.004126975355108016, "fidelidade_resgate": 0.01492566444369248, "suporte_sem_sinal": 0.14254228916761016, "reclamacao_atendimento": 0.09602098265311756, "suporte_configuracao": 0.022006666513228166, "fidelidade_pontos": 0.06523447550607774, "roaming_pacote": 0.0026570542522031783, "conta_contestacao": 0.01604661734449937, "sem_correspondencia": 0.09427334464807696}, "confidence": 0.5255351120428053, "input_tokens": 46, "latency_ms": 22.44648799998572} +{"id": "g0291-atendimento_humano-emocional-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.21775194951856522, "marketplace_pedido": 0.022873470506459777, "seguranca_perda_roubo": 0.017899023327280248, "internet_pacote_adicional": 0.30373501706930106, "bonus_nao_recebido": 0.03383458770384409, "reclamacao_atendimento": 0.1066876870889969, "recarga_realizar": 0.004135521584806215, "sem_correspondencia": 0.2930827432007465}, "confidence": 0.30373501706930106, "input_tokens": 51, "latency_ms": 17.238708999997243} +{"id": "g0291-atendimento_humano-emocional-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.41739389080085443, "reclamacao_atendimento": 0.06386666422200683, "fidelidade_resgate": 0.017669637924567137, "seguranca_perda_roubo": 0.14856592803092755, "plano_troca": 0.006391045594368351, "recarga_nao_creditada": 0.002200352406338808, "portabilidade": 0.003630984814651238, "conta_pagamento_confirmacao": 0.018886058908803557, "marketplace_compra": 0.08718927036080341, "negociacao_religacao": 0.0034937378932306455, "suporte_chip_esim": 0.06265469309732617, "sem_correspondencia": 0.16805773594612186}, "confidence": 0.41739389080085443, "input_tokens": 49, "latency_ms": 23.690267000006315} +{"id": "g0291-atendimento_humano-emocional-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.006321633346482211, "suporte_sem_sinal": 0.12691267059309477, "plano_consulta": 0.047751438717616106, "recarga_realizar": 0.0072457563482871004, "suporte_chip_esim": 0.010704156200754426, "recarga_nao_creditada": 0.005944127322117257, "atendimento_humano": 0.4250037447317235, "negociacao_divida": 0.006799644445249107, "seguranca_perda_roubo": 0.05183500515750153, "conta_segunda_via": 0.020227404669225856, "fidelidade_pontos": 0.04812213491119497, "internet_problema_conexao": 0.04042187032104985, "reclamacao_atendimento": 0.06976051752031766, "roaming_pacote": 0.006288907136292416, "negociacao_religacao": 0.0061761053440589474, "sem_correspondencia": 0.12048488323503433}, "confidence": 0.4250037447317235, "input_tokens": 52, "latency_ms": 30.485932000004823} +{"id": "g0291-atendimento_humano-emocional-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"seguranca_perda_roubo": 0.014678704246460198, "reclamacao_atendimento": 0.07745521845629089, "atendimento_humano": 0.4720123015293505, "cancelamento_linha": 0.005763031787852481, "bonus_nao_recebido": 0.007341970536760196, "desconto_retencao": 0.009295240440645489, "fidelidade_pontos": 0.13790049246414335, "conta_explicacao": 0.037098882437938706, "conta_debito_automatico_digital": 0.027575894502547733, "fidelidade_resgate": 0.012169858959290243, "conta_pagamento_confirmacao": 0.018547023505462636, "roaming_pacote": 0.0027310004224472394, "recarga_saldo": 0.0019238467449471247, "portabilidade": 0.004313938037830093, "recarga_nao_creditada": 0.0017355256289246469, "sem_correspondencia": 0.16945707029910848}, "confidence": 0.4720123015293505, "input_tokens": 41, "latency_ms": 31.10598400002118} +{"id": "g0291-atendimento_humano-emocional-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.033399594189306346, "beneficios_consulta": 0.08200789514116968, "reclamacao_atendimento": 0.13561758847387917, "fidelidade_pontos": 0.03541024891386166, "suporte_chip_esim": 0.03179521218755286, "conta_contestacao": 0.04254219449148318, "cadastro_atualizacao": 0.025082797641343732, "conta_debito_automatico_digital": 0.010493894454588417, "troca_numero": 0.002077226595712401, "internet_problema_conexao": 0.0815054279691006, "vas_cancelamento": 0.0036132378766964607, "internet_pacote_adicional": 0.07141620901904573, "plano_nova_linha": 0.024731903223304604, "internet_consumo": 0.03287204463682844, "atendimento_humano": 0.1553278169726371, "sem_correspondencia": 0.23210670821348964}, "confidence": 0.23210670821348964, "input_tokens": 48, "latency_ms": 32.524645999984614} +{"id": "g0291-atendimento_humano-emocional-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.03701201333159537, "fidelidade_resgate": 0.019909088782204216, "internet_consumo": 0.01833957187655846, "troca_numero": 0.0028802462845960446, "conta_explicacao": 0.028597651979962533, "seguranca_fraude": 0.0916638642472818, "suporte_chip_esim": 0.033559731045187835, "fidelidade_pontos": 0.08924748457627188, "desconto_retencao": 0.011584711814797564, "parceiros_ofertas": 0.06999972234480988, "atendimento_humano": 0.3238060964893425, "conta_vencimento": 0.0038812291940273514, "reclamacao_atendimento": 0.04457691911590084, "recarga_saldo": 0.0037115045079005346, "conta_segunda_via": 0.02620806459590582, "sem_correspondencia": 0.19502209981365734}, "confidence": 0.3238060964893425, "input_tokens": 47, "latency_ms": 30.041818999990255} +{"id": "g0291-atendimento_humano-emocional-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_compra": 0.03326447735581964, "conta_explicacao": 0.021087650558264736, "atendimento_humano": 0.4936556301660719, "reclamacao_atendimento": 0.04060678996217486, "fidelidade_pontos": 0.026257886054066454, "recarga_realizar": 0.0031942499863895934, "troca_numero": 0.0024817069471350854, "sem_correspondencia": 0.37945160897007774}, "confidence": 0.4936556301660719, "input_tokens": 55, "latency_ms": 17.017933000005314} +{"id": "g0291-atendimento_humano-emocional-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 82, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.013030016964692843, "reclamacao_atendimento": 0.06576141055734805, "atendimento_humano": 0.7934607966881722, "sem_correspondencia": 0.12774777578978694}, "confidence": 0.7934607966881722, "input_tokens": 41, "latency_ms": 15.824124999994638} +{"id": "g0291-atendimento_humano-emocional-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 0.08402661547163931, "seguranca_fraude": 0.06776997699476693, "recarga_saldo": 0.005624735471782665, "atendimento_humano": 0.28520448078231814, "roaming_duvida": 0.02089591029643678, "conta_explicacao": 0.033425287657428075, "bonus_nao_recebido": 0.013450224453591722, "suporte_sem_sinal": 0.20445043610224262, "conta_segunda_via": 0.017298348892418627, "recarga_nao_creditada": 0.0052840176144248845, "reclamacao_atendimento": 0.0886532920842354, "sem_correspondencia": 0.17391667417871484}, "confidence": 0.28520448078231814, "input_tokens": 45, "latency_ms": 24.043402000017977} +{"id": "g0291-atendimento_humano-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"plano_consulta": 0.08408090840261681, "marketplace_compra": 0.1126514051990733, "suporte_sem_sinal": 0.14170857394142353, "negociacao_divida": 0.009507820426363089, "internet_pacote_adicional": 0.15729764792415263, "reclamacao_atendimento": 0.1671581192467656, "seguranca_perda_roubo": 0.11860155088293635, "cancelamento_linha": 0.002788104238958004, "seguranca_fraude": 0.03702844841437142, "conta_contestacao": 0.045484198385623585, "conta_vencimento": 0.0029328364300013634, "sem_correspondencia": 0.12076038650771433}, "confidence": 0.1671581192467656, "input_tokens": 46, "latency_ms": 24.01076500001409} +{"id": "g0293-atendimento_humano-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.011231605031532638, "conta_segunda_via": 0.030930498802148033, "parceiros_ofertas": 0.07537493155332008, "fidelidade_resgate": 0.013657162048641177, "atendimento_humano": 0.3746790312560403, "recarga_realizar": 0.01359640722011835, "plano_nova_linha": 0.02749273011340084, "cadastro_atualizacao": 0.047224052536260656, "reclamacao_atendimento": 0.09785872012011863, "recarga_saldo": 0.006162833925391008, "marketplace_pedido": 0.0441266897011767, "sem_correspondencia": 0.2576653376918516}, "confidence": 0.3746790312560403, "input_tokens": 56, "latency_ms": 23.577728999981673} +{"id": "g0293-atendimento_humano-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.09425001061440004, "portabilidade": 0.029327858908597886, "atendimento_humano": 0.32274401924314766, "bonus_nao_recebido": 0.016169211264835368, "seguranca_perda_roubo": 0.037063968282255555, "negociacao_divida": 0.020658720756078754, "internet_consumo": 0.029447897077979034, "suporte_sem_sinal": 0.18796931636077188, "troca_numero": 0.004667561607766207, "suporte_chip_esim": 0.004084925726131238, "reclamacao_atendimento": 0.06633987429116565, "sem_correspondencia": 0.1872766358668707}, "confidence": 0.32274401924314766, "input_tokens": 47, "latency_ms": 24.19116799998733} +{"id": "g0293-atendimento_humano-indireto_multiplo-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 106, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"bonus_nao_recebido": 0.0344883929653986, "internet_problema_conexao": 0.03195772517331776, "marketplace_compra": 0.007964251126260232, "negociacao_divida": 0.006322651754835507, "vas_cancelamento": 0.0017727494897594432, "marketplace_pedido": 0.009985822636712988, "reclamacao_atendimento": 0.02669765467585584, "atendimento_humano": 0.3891318823116463, "plano_consulta": 0.3608253996413244, "conta_contestacao": 0.010120568242065184, "recarga_realizar": 0.0022716646699753986, "sem_correspondencia": 0.11846123731284836}, "confidence": 0.3891318823116463, "input_tokens": 51, "latency_ms": 24.865924000010864} +{"id": "g0293-atendimento_humano-indireto_multiplo-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.004883010640251495, "atendimento_humano": 0.7640375861413178, "reclamacao_atendimento": 0.10135873893273534, "sem_correspondencia": 0.12972066428569537}, "confidence": 0.7640375861413178, "input_tokens": 50, "latency_ms": 16.99258200000031} +{"id": "g0293-atendimento_humano-indireto_multiplo-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.043212241780575485, "reclamacao_atendimento": 0.07975334555278203, "atendimento_humano": 0.3865197541338242, "sem_correspondencia": 0.4905146585328183}, "confidence": 0.4905146585328183, "input_tokens": 51, "latency_ms": 16.377190000014252} +{"id": "g0293-atendimento_humano-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 0.00918453754204646, "conta_pagamento_confirmacao": 0.01749633641648144, "cadastro_atualizacao": 0.028911883284088988, "conta_explicacao": 0.01974265668531358, "plano_consulta": 0.038956866035646076, "parceiros_ofertas": 0.03325129704239721, "atendimento_humano": 0.2759612228666501, "reclamacao_atendimento": 0.06460336656692353, "vas_consulta": 0.10871362788670276, "recarga_realizar": 0.003250097188080879, "troca_numero": 0.0016629627364105524, "internet_problema_conexao": 0.15868379325296117, "seguranca_fraude": 0.04453882989562643, "conta_debito_automatico_digital": 0.008389291432631738, "roaming_cobranca": 0.0040765582036926895, "sem_correspondencia": 0.18257667296434643}, "confidence": 0.2759612228666501, "input_tokens": 49, "latency_ms": 30.579455000008693} +{"id": "g0293-atendimento_humano-indireto_multiplo-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_configuracao": 0.012862943850253798, "internet_consumo": 0.6747252839411464, "cancelamento_linha": 0.0007678400027291756, "roaming_pacote": 0.0013774905611778345, "suporte_sem_sinal": 0.03360493803026161, "reclamacao_atendimento": 0.02861320556776946, "seguranca_perda_roubo": 0.003554253785373193, "conta_explicacao": 0.019199972682819182, "conta_segunda_via": 0.007821484350962306, "bonus_nao_recebido": 0.0020295474372307777, "parceiros_ofertas": 0.018579354229612932, "fidelidade_resgate": 0.005725163880105978, "atendimento_humano": 0.11737163932998347, "vas_contratacao": 0.00294158347172953, "conta_debito_automatico_digital": 0.002612552333352444, "sem_correspondencia": 0.06821274654549189}, "confidence": 0.6747252839411464, "input_tokens": 47, "latency_ms": 31.24189199999705} +{"id": "g0293-atendimento_humano-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.09640726204850401, "reclamacao_atendimento": 0.23466729851567067, "atendimento_humano": 0.40780653696243285, "sem_correspondencia": 0.2611189024733925}, "confidence": 0.40780653696243285, "input_tokens": 45, "latency_ms": 16.077760000001717} +{"id": "g0293-atendimento_humano-indireto_multiplo-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["troca_numero"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.002541203441733019, "plano_troca": 0.20089475211814783, "roaming_pacote": 0.0019751334905584606, "conta_segunda_via": 0.02383643690239081, "conta_contestacao": 0.026675998369574596, "desconto_retencao": 0.019120528724177816, "internet_pacote_adicional": 0.09891809228306733, "atendimento_humano": 0.35981075883475666, "marketplace_compra": 0.018265688247511142, "parceiros_ofertas": 0.027506810724532284, "internet_problema_conexao": 0.016910787167823696, "reclamacao_atendimento": 0.017220518969877988, "suporte_configuracao": 0.021622865747724006, "fidelidade_resgate": 0.03642559315485975, "marketplace_pedido": 0.021598420393514027, "sem_correspondencia": 0.10667641142975058}, "confidence": 0.35981075883475666, "input_tokens": 46, "latency_ms": 30.266995999994606} +{"id": "g0293-atendimento_humano-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_resgate": 0.020618082705852504, "internet_consumo": 0.057227391056757344, "seguranca_perda_roubo": 0.06304498685562533, "roaming_duvida": 0.009003521765539625, "seguranca_fraude": 0.06477166633863779, "reclamacao_atendimento": 0.11353737723456146, "negociacao_divida": 0.01408778672745337, "troca_numero": 0.002945122273371937, "recarga_saldo": 0.0038592786992242343, "parceiros_ofertas": 0.046392607872277586, "portabilidade": 0.01204223636859183, "plano_consulta": 0.26538642919620165, "bonus_nao_recebido": 0.02001235982388195, "plano_nova_linha": 0.015197269434514918, "suporte_sem_sinal": 0.1322999282554732, "sem_correspondencia": 0.15957395539203525}, "confidence": 0.26538642919620165, "input_tokens": 43, "latency_ms": 30.75118000000998} +{"id": "g0293-atendimento_humano-indireto_multiplo-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.36043170363032595, "vas_cancelamento": 0.035248905682928156, "reclamacao_atendimento": 0.0911143354409511, "sem_correspondencia": 0.5132050552457947}, "confidence": 0.5132050552457947, "input_tokens": 51, "latency_ms": 16.300785999987966} +{"id": "g0293-atendimento_humano-indireto_multiplo-11-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"troca_numero": 0.0022625384185454393, "atendimento_humano": 0.16111508863352358, "conta_debito_automatico_digital": 0.013099153287128499, "reclamacao_atendimento": 0.1347141933115483, "fidelidade_resgate": 0.44333138424815244, "roaming_pacote": 0.00199228279577759, "suporte_sem_sinal": 0.09606010229458176, "sem_correspondencia": 0.1474252570107424}, "confidence": 0.44333138424815244, "input_tokens": 51, "latency_ms": 17.04060899999149} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.04763577727636655, "cadastro_atualizacao": 0.06329858102635318, "conta_vencimento": 0.010903581631629005, "vas_cancelamento": 0.02758419426357131, "plano_consulta": 0.11074906981972198, "internet_problema_conexao": 0.0385776485208049, "troca_numero": 0.004970885190172031, "vas_consulta": 0.23822525879399964, "roaming_pacote": 0.010472944606020938, "negociacao_religacao": 0.013340437362366477, "recarga_nao_creditada": 0.006228489138401457, "sem_correspondencia": 0.4280131323705926}, "confidence": 0.4280131323705926, "input_tokens": 32, "latency_ms": 21.64414300000317} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.20144638494195932, "suporte_sem_sinal": 0.2607639143644419, "desconto_retencao": 0.06245713704249686, "roaming_cobranca": 0.0098175090172049, "fidelidade_resgate": 0.030288152509511085, "negociacao_divida": 0.017825158379320645, "roaming_duvida": 0.016903108048823133, "suporte_chip_esim": 0.038029991231970456, "negociacao_religacao": 0.00923906083866604, "cancelamento_linha": 0.004539662057681613, "recarga_nao_creditada": 0.0037375157838222227, "sem_correspondencia": 0.3449524057841018}, "confidence": 0.3449524057841018, "input_tokens": 32, "latency_ms": 23.084898999996994} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.20202445579364356, "vas_cancelamento": 0.021633682339336564, "cancelamento_linha": 0.01769018882853998, "parceiros_ofertas": 0.13463492421931506, "reclamacao_atendimento": 0.059977258285962926, "recarga_realizar": 0.009950179407439327, "troca_numero": 0.0066531499446903135, "desconto_retencao": 0.025482527401415316, "conta_vencimento": 0.016967802900068683, "plano_nova_linha": 0.04192501967643581, "vas_contratacao": 0.0243622599879386, "sem_correspondencia": 0.43869855121521384}, "confidence": 0.43869855121521384, "input_tokens": 30, "latency_ms": 21.011261000012382} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.009223274538719451, "recarga_realizar": 0.007853836456238873, "recarga_nao_creditada": 0.007784294602215354, "conta_contestacao": 0.06830042343012323, "conta_segunda_via": 0.06543253860434721, "plano_consulta": 0.14752457479504377, "recarga_saldo": 0.006753386209241914, "conta_explicacao": 0.07448922561778348, "seguranca_perda_roubo": 0.039451172949958126, "atendimento_humano": 0.07165398923495173, "roaming_pacote": 0.007555471448230935, "conta_pagamento_confirmacao": 0.05339871518067274, "negociacao_religacao": 0.010722572510815983, "suporte_sem_sinal": 0.12769118959876413, "conta_debito_automatico_digital": 0.022102312282525332, "sem_correspondencia": 0.28006302254036775}, "confidence": 0.28006302254036775, "input_tokens": 32, "latency_ms": 30.07239600000844} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.11329942406490247, "beneficios_consulta": 0.20895308527187836, "suporte_chip_esim": 0.037405337565749, "internet_problema_conexao": 0.019110116855674958, "recarga_saldo": 0.004654496834829416, "suporte_configuracao": 0.05241432855231383, "reclamacao_atendimento": 0.07612528548514315, "sem_correspondencia": 0.4880379253695088}, "confidence": 0.4880379253695088, "input_tokens": 30, "latency_ms": 17.411396999989392} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.015360349817872699, "seguranca_perda_roubo": 0.05783280368490667, "atendimento_humano": 0.11071191003678722, "sem_correspondencia": 0.8160949364604334}, "confidence": 0.8160949364604334, "input_tokens": 31, "latency_ms": 16.100110999985873} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.00848514072937241, "recarga_realizar": 0.00922233753434684, "fidelidade_pontos": 0.0418276175709201, "sem_correspondencia": 0.9404649041653607}, "confidence": 0.9404649041653607, "input_tokens": 33, "latency_ms": 16.351821000000655} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.039761122649395936, "plano_consulta": 0.1420806807267723, "marketplace_pedido": 0.07443516763850722, "marketplace_compra": 0.08800404592606836, "recarga_realizar": 0.01183013721040565, "vas_contratacao": 0.03163136195827486, "vas_cancelamento": 0.01688033170245866, "sem_correspondencia": 0.595377152188117}, "confidence": 0.595377152188117, "input_tokens": 36, "latency_ms": 16.079955999998674} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.029266375330451656, "conta_explicacao": 0.07159145456444574, "suporte_configuracao": 0.05416776824281203, "internet_consumo": 0.0549778587269318, "fidelidade_pontos": 0.09280398851052626, "plano_troca": 0.03846817986635822, "conta_vencimento": 0.013794642481370814, "sem_correspondencia": 0.6449297322771035}, "confidence": 0.6449297322771035, "input_tokens": 35, "latency_ms": 16.278704999990623} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.014539006169132354, "seguranca_perda_roubo": 0.0578700266713573, "fidelidade_resgate": 0.06084866840258066, "conta_segunda_via": 0.09786687675194303, "roaming_cobranca": 0.007619490405307, "plano_troca": 0.03404295663252846, "suporte_chip_esim": 0.06583413159712691, "sem_correspondencia": 0.6613788433700243}, "confidence": 0.6613788433700243, "input_tokens": 33, "latency_ms": 16.333284000012327} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.05450413946589589, "bonus_nao_recebido": 0.0884356903368532, "recarga_realizar": 0.011446123427151528, "sem_correspondencia": 0.8456140467700994}, "confidence": 0.8456140467700994, "input_tokens": 30, "latency_ms": 16.859772999993083} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.034751518136759474, "plano_nova_linha": 0.048619804774158254, "internet_problema_conexao": 0.03383731330852789, "sem_correspondencia": 0.8827913637805543}, "confidence": 0.8827913637805543, "input_tokens": 36, "latency_ms": 16.234690999993973} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 0.02206295995084144, "marketplace_pedido": 0.062320182500860764, "conta_pagamento_confirmacao": 0.07118218650678663, "roaming_duvida": 0.013939908280648686, "beneficios_consulta": 0.1904419431716537, "cancelamento_linha": 0.005798974750712528, "conta_debito_automatico_digital": 0.0413255743791325, "vas_cancelamento": 0.005748296365312821, "roaming_cobranca": 0.007744836902291178, "parceiros_ofertas": 0.20656419550627808, "cadastro_atualizacao": 0.04765518927811867, "vas_contratacao": 0.012662898277726986, "reclamacao_atendimento": 0.0690270836391079, "conta_segunda_via": 0.03377559531223794, "recarga_nao_creditada": 0.005454621941531315, "sem_correspondencia": 0.20429555323675888}, "confidence": 0.20656419550627808, "input_tokens": 36, "latency_ms": 30.841231000010794} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.1246907374393502, "plano_troca": 0.019458375268624185, "troca_numero": 0.003458850677118837, "desconto_retencao": 0.0634319688108629, "seguranca_fraude": 0.0791802828826528, "recarga_realizar": 0.006735882978916067, "atendimento_humano": 0.08819816733469342, "vas_cancelamento": 0.010865232570777664, "parceiros_ofertas": 0.1666162111424012, "roaming_duvida": 0.019671977819788026, "conta_pagamento_confirmacao": 0.0948214725099374, "sem_correspondencia": 0.3228708405648773}, "confidence": 0.3228708405648773, "input_tokens": 31, "latency_ms": 22.811622999995507} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.006527253131780981, "atendimento_humano": 0.1051087406484653, "beneficios_consulta": 0.15309225821404296, "recarga_saldo": 0.004700473763073815, "fidelidade_pontos": 0.03211823333265789, "bonus_nao_recebido": 0.01781780378505263, "plano_consulta": 0.16103316116136657, "portabilidade": 0.006978942697421908, "conta_debito_automatico_digital": 0.014791389259153624, "parceiros_ofertas": 0.07240591616212676, "roaming_pacote": 0.0073189974250538505, "suporte_configuracao": 0.032661887273097844, "conta_pagamento_confirmacao": 0.03414749944940794, "desconto_retencao": 0.006712589109725718, "negociacao_divida": 0.009115892050675336, "sem_correspondencia": 0.3354689625368969}, "confidence": 0.3354689625368969, "input_tokens": 40, "latency_ms": 30.54061500000671} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.01730188812781132, "recarga_realizar": 0.010737466224549068, "conta_vencimento": 0.008583097210995995, "internet_problema_conexao": 0.07343642031040999, "fidelidade_pontos": 0.18734795779869123, "negociacao_divida": 0.020444615821879952, "roaming_cobranca": 0.00901605978408006, "portabilidade": 0.00843341690206071, "vas_contratacao": 0.01009584268096803, "cadastro_atualizacao": 0.04651596626764742, "roaming_duvida": 0.016263457817922593, "cancelamento_linha": 0.008603598415842947, "atendimento_humano": 0.14094284872521737, "suporte_configuracao": 0.03616532861884909, "suporte_sem_sinal": 0.1549144761734337, "sem_correspondencia": 0.25119755911964053}, "confidence": 0.25119755911964053, "input_tokens": 41, "latency_ms": 29.088873999995712} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"roaming_duvida": 0.009858618669438235, "desconto_retencao": 0.01285129529479915, "fidelidade_resgate": 0.028222324839174126, "bonus_nao_recebido": 0.010952948791517411, "negociacao_religacao": 0.009154277088594067, "recarga_realizar": 0.010064932700494479, "suporte_sem_sinal": 0.12514546740831492, "seguranca_perda_roubo": 0.038219374367294646, "recarga_nao_creditada": 0.004621302327248636, "vas_consulta": 0.2341629458276345, "vas_contratacao": 0.013854655688782955, "fidelidade_pontos": 0.1573720602958977, "suporte_chip_esim": 0.09216074812890458, "conta_segunda_via": 0.05544773962463338, "plano_troca": 0.008116124345235922, "sem_correspondencia": 0.18979518460203532}, "confidence": 0.2341629458276345, "input_tokens": 32, "latency_ms": 31.80532199999675} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.041640728091586705, "bonus_nao_recebido": 0.06412635648062294, "suporte_sem_sinal": 0.28830498027347057, "sem_correspondencia": 0.6059279351543198}, "confidence": 0.6059279351543198, "input_tokens": 37, "latency_ms": 16.29098799998019} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.11667548631455474, "bonus_nao_recebido": 0.09758285237659577, "negociacao_divida": 0.013431758350894968, "recarga_saldo": 0.02370261353477259, "reclamacao_atendimento": 0.04403486014646525, "internet_pacote_adicional": 0.4025796273206715, "conta_debito_automatico_digital": 0.010100319779331911, "parceiros_ofertas": 0.06092622381643037, "suporte_chip_esim": 0.01336303326552248, "negociacao_religacao": 0.007304988189547093, "recarga_realizar": 0.012565702879649948, "sem_correspondencia": 0.1977325340255634}, "confidence": 0.4025796273206715, "input_tokens": 38, "latency_ms": 23.82151300000146} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.07746030058416181, "vas_contratacao": 0.025127387460451737, "conta_segunda_via": 0.09183081591109044, "conta_vencimento": 0.011334260440081376, "marketplace_pedido": 0.09359636501834467, "suporte_configuracao": 0.059488290234970535, "plano_troca": 0.016535314954235696, "sem_correspondencia": 0.6246272653966637}, "confidence": 0.6246272653966637, "input_tokens": 36, "latency_ms": 17.19054399998754} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.028149553352426415, "vas_contratacao": 0.020195658422439387, "conta_pagamento_confirmacao": 0.09171818565987035, "fidelidade_pontos": 0.07858591204715881, "negociacao_divida": 0.029477146177557825, "roaming_cobranca": 0.02026688969531735, "plano_consulta": 0.08107944245683452, "sem_correspondencia": 0.6505272121883954}, "confidence": 0.6505272121883954, "input_tokens": 39, "latency_ms": 17.39063799999485} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.010705241664274107, "conta_debito_automatico_digital": 0.014235037952339253, "negociacao_religacao": 0.007858753938054333, "roaming_cobranca": 0.012541502398792129, "internet_consumo": 0.060100844481286775, "conta_pagamento_confirmacao": 0.044509093089266205, "plano_consulta": 0.12476484908847983, "sem_correspondencia": 0.7252846773875073}, "confidence": 0.7252846773875073, "input_tokens": 35, "latency_ms": 17.156269999986762} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.04254643206907034, "vas_contratacao": 0.027835987249054134, "cancelamento_linha": 0.02397585451625423, "sem_correspondencia": 0.9056417261656213}, "confidence": 0.9056417261656213, "input_tokens": 31, "latency_ms": 16.01433099997962} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"bonus_nao_recebido": 0.04039394479208259, "vas_consulta": 0.308841257999799, "marketplace_compra": 0.055089473673059164, "beneficios_consulta": 0.1266550122511992, "suporte_chip_esim": 0.10463215400964752, "troca_numero": 0.09744250020250446, "vas_cancelamento": 0.00896584707408599, "sem_correspondencia": 0.2579798099976221}, "confidence": 0.308841257999799, "input_tokens": 39, "latency_ms": 16.816954999995914} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.4989976665093418, "roaming_cobranca": 0.0038801737298414635, "cadastro_atualizacao": 0.034314906589210735, "seguranca_perda_roubo": 0.019286389552010678, "conta_vencimento": 0.0026865123063975344, "vas_consulta": 0.18981747990688833, "troca_numero": 0.0016748912599771025, "roaming_pacote": 0.00267133035211022, "vas_contratacao": 0.010364299187598262, "recarga_realizar": 0.01431671840036644, "plano_nova_linha": 0.007654843517746041, "suporte_chip_esim": 0.022578825188444528, "fidelidade_resgate": 0.012169548710391302, "atendimento_humano": 0.046931003965539106, "recarga_saldo": 0.008459915037678073, "sem_correspondencia": 0.12419549578645837}, "confidence": 0.4989976665093418, "input_tokens": 55, "latency_ms": 29.083243999991737} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.07534476538028044, "internet_problema_conexao": 0.06314747176648985, "beneficios_consulta": 0.09624842024404749, "sem_correspondencia": 0.7652593426091822}, "confidence": 0.7652593426091822, "input_tokens": 47, "latency_ms": 16.370286000011447} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.14274212000139572, "plano_consulta": 0.1226411251140565, "conta_contestacao": 0.04198230964406885, "internet_pacote_adicional": 0.11768862013222138, "recarga_saldo": 0.006706097757323386, "internet_problema_conexao": 0.05111157637087151, "suporte_sem_sinal": 0.06845313711420688, "suporte_chip_esim": 0.020369819272337258, "portabilidade": 0.008793659997305237, "parceiros_ofertas": 0.05850384835227596, "roaming_pacote": 0.00376749951071574, "desconto_retencao": 0.009517916930869674, "atendimento_humano": 0.06920796284710058, "internet_consumo": 0.07832701110312845, "conta_debito_automatico_digital": 0.010292450379773676, "sem_correspondencia": 0.18989484547234917}, "confidence": 0.18989484547234917, "input_tokens": 52, "latency_ms": 31.104237999983297} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.01933731243028518, "recarga_nao_creditada": 0.005083586339556446, "conta_explicacao": 0.03236019474231744, "sem_correspondencia": 0.9432189064878409}, "confidence": 0.9432189064878409, "input_tokens": 47, "latency_ms": 16.256913000006534} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.043314136594986175, "suporte_configuracao": 0.05701674152422934, "fidelidade_pontos": 0.015691902499430744, "atendimento_humano": 0.1075569541013499, "marketplace_pedido": 0.03651707249450293, "internet_problema_conexao": 0.059287291061566647, "troca_numero": 0.003409623403621109, "sem_correspondencia": 0.6772062783203132}, "confidence": 0.6772062783203132, "input_tokens": 47, "latency_ms": 16.356672999989996} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.008661622878921159, "bonus_nao_recebido": 0.014394408634456015, "vas_consulta": 0.17120705082546503, "marketplace_compra": 0.11767419109814657, "seguranca_fraude": 0.07672617377242164, "internet_consumo": 0.09215912719013664, "suporte_chip_esim": 0.07706718683713264, "portabilidade": 0.0067732830565188, "fidelidade_resgate": 0.020390305117407023, "reclamacao_atendimento": 0.09540739397815017, "roaming_pacote": 0.006631044026184569, "desconto_retencao": 0.014057855673434386, "cancelamento_linha": 0.0039163421713058625, "conta_debito_automatico_digital": 0.004827857818447168, "plano_troca": 0.007554518320522242, "sem_correspondencia": 0.28255163860135013}, "confidence": 0.28255163860135013, "input_tokens": 47, "latency_ms": 31.268770999986373} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.041492976882086925, "internet_problema_conexao": 0.07179171802165225, "vas_cancelamento": 0.02209517567640724, "cancelamento_linha": 0.04689230793026776, "vas_contratacao": 0.02873749444354367, "vas_consulta": 0.3716805896400966, "suporte_configuracao": 0.03769502507932297, "sem_correspondencia": 0.3796147123266226}, "confidence": 0.3796147123266226, "input_tokens": 46, "latency_ms": 17.62416700000813} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.012682692655693538, "internet_problema_conexao": 0.060805092206801255, "fidelidade_resgate": 0.03568762311205994, "sem_correspondencia": 0.8908245920254453}, "confidence": 0.8908245920254453, "input_tokens": 50, "latency_ms": 16.079332000003888} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.19220762303848626, "vas_cancelamento": 0.006684529250812084, "atendimento_humano": 0.09436029367151272, "roaming_pacote": 0.00945406238022653, "conta_contestacao": 0.12554387976239031, "suporte_sem_sinal": 0.13603793331677067, "plano_consulta": 0.07378178223850648, "suporte_chip_esim": 0.01572557939835712, "fidelidade_resgate": 0.018429156727500777, "recarga_nao_creditada": 0.014748693711682715, "recarga_realizar": 0.010675663322373699, "negociacao_divida": 0.014395321980778853, "recarga_saldo": 0.009146550836374742, "seguranca_fraude": 0.0814938112992135, "desconto_retencao": 0.05860928179964516, "sem_correspondencia": 0.1387058372653684}, "confidence": 0.19220762303848626, "input_tokens": 44, "latency_ms": 30.379895999999462} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_pagamento_confirmacao": 0.011807151628879868, "bonus_nao_recebido": 0.008992555215185249, "conta_vencimento": 0.002124625644413192, "fidelidade_resgate": 0.005421720708211378, "atendimento_humano": 0.03530637415436258, "plano_troca": 0.010253770825050254, "conta_contestacao": 0.021637358825468436, "beneficios_consulta": 0.09189754381087707, "conta_explicacao": 0.018095684492877368, "internet_consumo": 0.05078277547130467, "cancelamento_linha": 0.0017361231663618776, "suporte_configuracao": 0.0181670796787794, "internet_pacote_adicional": 0.5958549157635509, "seguranca_perda_roubo": 0.05497545170980506, "seguranca_fraude": 0.014141856164259855, "sem_correspondencia": 0.05880501274061283}, "confidence": 0.5958549157635509, "input_tokens": 43, "latency_ms": 30.726326999996445} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.006150348146354862, "atendimento_humano": 0.1463869967295993, "suporte_sem_sinal": 0.2188940060449429, "reclamacao_atendimento": 0.04004751168217982, "conta_debito_automatico_digital": 0.007976349487768576, "beneficios_consulta": 0.15819263546648976, "vas_consulta": 0.16106940895916563, "sem_correspondencia": 0.2612827434834991}, "confidence": 0.2612827434834991, "input_tokens": 45, "latency_ms": 18.281768999997894} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.02823985648959394, "recarga_realizar": 0.008394147550863503, "conta_contestacao": 0.0480572969932693, "cadastro_atualizacao": 0.047422343592349786, "conta_pagamento_confirmacao": 0.022773261014220673, "suporte_chip_esim": 0.01953320643230847, "marketplace_compra": 0.04281899849091093, "troca_numero": 0.0021062037682378063, "internet_pacote_adicional": 0.4383964089511621, "plano_consulta": 0.1035775800503724, "bonus_nao_recebido": 0.02708777689855543, "sem_correspondencia": 0.21159291976815567}, "confidence": 0.4383964089511621, "input_tokens": 50, "latency_ms": 24.820833000006814} +{"id": "g0298-oos_fora_do_dominio-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0709279941337188, "parceiros_ofertas": 0.11029746229664614, "desconto_retencao": 0.028815136736888007, "seguranca_fraude": 0.07145125581698038, "seguranca_perda_roubo": 0.07915264468094668, "negociacao_divida": 0.013115250368058303, "internet_consumo": 0.11349988548900934, "conta_explicacao": 0.043168030886722074, "vas_cancelamento": 0.006319790563563188, "roaming_duvida": 0.011220267990815035, "conta_pagamento_confirmacao": 0.046637806966148214, "marketplace_compra": 0.042924519855626404, "beneficios_consulta": 0.14572957460643932, "conta_debito_automatico_digital": 0.010044170656367268, "troca_numero": 0.002020789611321789, "sem_correspondencia": 0.2046754193407491}, "confidence": 0.2046754193407491, "input_tokens": 39, "latency_ms": 31.803034999995816} +{"id": "g0298-oos_fora_do_dominio-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.048646580201356766, "suporte_configuracao": 0.02311463084484157, "conta_vencimento": 0.006216390960773495, "sem_correspondencia": 0.9220223979930282}, "confidence": 0.9220223979930282, "input_tokens": 44, "latency_ms": 15.988392000025442} +{"id": "g0298-oos_fora_do_dominio-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.017927134154933695, "recarga_nao_creditada": 0.004159344301158561, "recarga_realizar": 0.005907357120805238, "internet_pacote_adicional": 0.4563219780485051, "marketplace_pedido": 0.06173238443078579, "fidelidade_resgate": 0.014764815359224161, "roaming_pacote": 0.003839817542063801, "conta_contestacao": 0.0584728821257954, "plano_nova_linha": 0.015913286951670772, "internet_problema_conexao": 0.06544712837965348, "atendimento_humano": 0.09033397456855223, "sem_correspondencia": 0.20517989701685177}, "confidence": 0.4563219780485051, "input_tokens": 37, "latency_ms": 22.133292999996} +{"id": "g0298-oos_fora_do_dominio-emocional-4-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.012298272529634469, "portabilidade": 0.01248179989554416, "reclamacao_atendimento": 0.3399680107631688, "conta_pagamento_confirmacao": 0.04289500603085876, "marketplace_compra": 0.09765820632682712, "conta_contestacao": 0.0957834539020642, "vas_cancelamento": 0.012973936842544965, "sem_correspondencia": 0.3859413137093575}, "confidence": 0.3859413137093575, "input_tokens": 41, "latency_ms": 17.140630999989526} +{"id": "g0298-oos_fora_do_dominio-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.01064556537856226, "parceiros_ofertas": 0.18097468873533068, "conta_debito_automatico_digital": 0.021146850266552525, "conta_pagamento_confirmacao": 0.026367512971767915, "negociacao_religacao": 0.00899110997112263, "reclamacao_atendimento": 0.1088507155170531, "cadastro_atualizacao": 0.05356611584190064, "sem_correspondencia": 0.5894574413177103}, "confidence": 0.5894574413177103, "input_tokens": 44, "latency_ms": 17.604266999995843} +{"id": "g0298-oos_fora_do_dominio-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.07295128159587967, "conta_pagamento_confirmacao": 0.07056734930222114, "suporte_sem_sinal": 0.22564087617092757, "sem_correspondencia": 0.6308404929309717}, "confidence": 0.6308404929309717, "input_tokens": 45, "latency_ms": 16.284463999994614} +{"id": "g0298-oos_fora_do_dominio-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.035356161471622044, "recarga_nao_creditada": 0.009266057371016706, "reclamacao_atendimento": 0.24866866432199308, "cancelamento_linha": 0.008503596591421471, "negociacao_religacao": 0.014670018612212211, "roaming_pacote": 0.011151855264435191, "roaming_cobranca": 0.010277089085664876, "vas_consulta": 0.16031981066971365, "conta_explicacao": 0.034584698527710366, "internet_problema_conexao": 0.07844109358482106, "negociacao_divida": 0.020808028774240116, "sem_correspondencia": 0.3679529257251492}, "confidence": 0.3679529257251492, "input_tokens": 41, "latency_ms": 21.824784000017416} +{"id": "g0298-oos_fora_do_dominio-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.009576999332610536, "suporte_configuracao": 0.02071803009127747, "marketplace_compra": 0.03283685732685774, "marketplace_pedido": 0.034426699426073966, "seguranca_perda_roubo": 0.10956295293964195, "recarga_nao_creditada": 0.01098336902676678, "cancelamento_linha": 0.005026933606011662, "conta_segunda_via": 0.030902520878919787, "cadastro_atualizacao": 0.05052850263677717, "plano_consulta": 0.2192944529091523, "portabilidade": 0.008565209582610178, "conta_pagamento_confirmacao": 0.03822318737371895, "plano_nova_linha": 0.02030070445647489, "vas_consulta": 0.13963424795329668, "bonus_nao_recebido": 0.01284423157606415, "sem_correspondencia": 0.25657510088374574}, "confidence": 0.25657510088374574, "input_tokens": 45, "latency_ms": 30.577062999981308} +{"id": "g0298-oos_fora_do_dominio-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.15361189391578114, "conta_contestacao": 0.07470209677413474, "troca_numero": 0.004579779557638749, "reclamacao_atendimento": 0.047663165720748045, "bonus_nao_recebido": 0.013232314570976506, "desconto_retencao": 0.015426313983342712, "recarga_nao_creditada": 0.007257105104067539, "atendimento_humano": 0.07017291131387772, "conta_vencimento": 0.012239679335104395, "suporte_configuracao": 0.02926700662643583, "vas_consulta": 0.2594209833333632, "vas_contratacao": 0.015336257886987064, "roaming_cobranca": 0.004400317428065465, "vas_cancelamento": 0.006809382499665442, "plano_troca": 0.01067480041062812, "sem_correspondencia": 0.27520599153918335}, "confidence": 0.27520599153918335, "input_tokens": 33, "latency_ms": 29.275799999993524} +{"id": "g0298-oos_fora_do_dominio-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.011486400175535682, "vas_consulta": 0.13646707243771267, "roaming_duvida": 0.06490328307978696, "roaming_cobranca": 0.017661396808804502, "cadastro_atualizacao": 0.07431558685710103, "conta_pagamento_confirmacao": 0.02708168947134218, "plano_nova_linha": 0.042210885335748315, "suporte_chip_esim": 0.08586150599706559, "portabilidade": 0.010443516309041894, "roaming_pacote": 0.015531497423309774, "reclamacao_atendimento": 0.11604919543972303, "sem_correspondencia": 0.3979879706648284}, "confidence": 0.3979879706648284, "input_tokens": 47, "latency_ms": 24.60253199998874} +{"id": "g0298-oos_fora_do_dominio-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.225704808266923, "conta_contestacao": 0.04645830851901897, "bonus_nao_recebido": 0.030047976040243656, "sem_correspondencia": 0.6977889071738144}, "confidence": 0.6977889071738144, "input_tokens": 40, "latency_ms": 15.970890999994936} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.01357009560590471, "conta_debito_automatico_digital": 0.0422671025262886, "portabilidade": 0.015042063164285963, "fidelidade_resgate": 0.021872166494487616, "plano_troca": 0.020332513199740717, "parceiros_ofertas": 0.08440855845097611, "roaming_pacote": 0.00843704934315513, "conta_segunda_via": 0.05282903155478072, "suporte_configuracao": 0.04303398340011437, "marketplace_pedido": 0.11025824566649634, "marketplace_compra": 0.084660224183239, "plano_consulta": 0.11598704226580146, "plano_nova_linha": 0.012742217754998598, "roaming_cobranca": 0.00890817287641334, "vas_contratacao": 0.011087224806438208, "sem_correspondencia": 0.3545643087068791}, "confidence": 0.3545643087068791, "input_tokens": 32, "latency_ms": 29.1246780000165} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.02717542809270855, "recarga_realizar": 0.015511081409537407, "recarga_saldo": 0.008070251829267927, "sem_correspondencia": 0.9492432386684861}, "confidence": 0.9492432386684861, "input_tokens": 34, "latency_ms": 17.145665000015242} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.03602143682499534, "vas_cancelamento": 0.11283540515535688, "cancelamento_linha": 0.0802104979714286, "sem_correspondencia": 0.7709326600482191}, "confidence": 0.7709326600482191, "input_tokens": 31, "latency_ms": 16.350404000007757} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.15122366641644355, "desconto_retencao": 0.05950182575321706, "conta_explicacao": 0.0824169703185852, "roaming_pacote": 0.011195794258819817, "plano_consulta": 0.13646360364436785, "internet_consumo": 0.04137447292669599, "roaming_cobranca": 0.01119309342323018, "marketplace_pedido": 0.05659677719067976, "negociacao_religacao": 0.015232579546418412, "fidelidade_resgate": 0.02843572329110507, "conta_segunda_via": 0.027919552631730286, "sem_correspondencia": 0.3784459405987068}, "confidence": 0.3784459405987068, "input_tokens": 33, "latency_ms": 22.161543000009942} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.07724623110046581, "atendimento_humano": 0.1010316970225741, "internet_problema_conexao": 0.05971835174270126, "roaming_cobranca": 0.0038579660501901693, "recarga_realizar": 0.006082996167202479, "fidelidade_pontos": 0.08499939515135273, "parceiros_ofertas": 0.10849905678426193, "internet_consumo": 0.06713122540514736, "cadastro_atualizacao": 0.0748845608193985, "negociacao_divida": 0.02353518227808013, "seguranca_perda_roubo": 0.08543815241899204, "sem_correspondencia": 0.3075751850596335}, "confidence": 0.3075751850596335, "input_tokens": 32, "latency_ms": 22.09655800001542} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"bonus_nao_recebido": 0.19771835731322526, "recarga_saldo": 0.0061172174092811405, "conta_vencimento": 0.007184465995817944, "marketplace_pedido": 0.025651397791972026, "negociacao_divida": 0.008236712373395079, "fidelidade_pontos": 0.08044548684415588, "plano_consulta": 0.24022721069685318, "plano_troca": 0.010645489619217623, "plano_nova_linha": 0.008971440167165726, "conta_contestacao": 0.07348323254113112, "internet_consumo": 0.03128094445704521, "beneficios_consulta": 0.11327086580291348, "suporte_chip_esim": 0.00774321155015509, "conta_explicacao": 0.026397072350749468, "troca_numero": 0.006477113030805779, "sem_correspondencia": 0.156149782056116}, "confidence": 0.24022721069685318, "input_tokens": 31, "latency_ms": 27.929120999999668} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.708231752756955, "marketplace_compra": 0.08932774584673889, "recarga_nao_creditada": 0.0033597287522234903, "plano_nova_linha": 0.006527934275090174, "recarga_realizar": 0.0030309041270638677, "portabilidade": 0.007166037858381236, "cancelamento_linha": 0.03939619319035452, "desconto_retencao": 0.020758528426706318, "plano_troca": 0.007050471901827502, "suporte_chip_esim": 0.013671041574518992, "roaming_pacote": 0.0014340093007209516, "sem_correspondencia": 0.10004565198941905}, "confidence": 0.708231752756955, "input_tokens": 31, "latency_ms": 22.914496999987932} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0981552862318126, "roaming_pacote": 0.015645609585731864, "internet_consumo": 0.08913581486285423, "conta_vencimento": 0.009913231808199294, "fidelidade_resgate": 0.019730382795245097, "fidelidade_pontos": 0.08043551890419726, "conta_segunda_via": 0.04809484451655878, "bonus_nao_recebido": 0.03560096637901044, "suporte_configuracao": 0.032375949160160525, "recarga_saldo": 0.006015659085822885, "recarga_nao_creditada": 0.009528631920790974, "sem_correspondencia": 0.5553681047496161}, "confidence": 0.5553681047496161, "input_tokens": 33, "latency_ms": 22.672320000026502} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.02015189345105568, "beneficios_consulta": 0.10660680552647009, "portabilidade": 0.021744199785251554, "plano_consulta": 0.11967451969057122, "suporte_sem_sinal": 0.2576083401764895, "conta_debito_automatico_digital": 0.043516860786845975, "conta_pagamento_confirmacao": 0.07329516461946112, "sem_correspondencia": 0.3574022159638549}, "confidence": 0.3574022159638549, "input_tokens": 32, "latency_ms": 17.49736300001814} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.07209033720447693, "seguranca_fraude": 0.15796131336953434, "suporte_chip_esim": 0.10800537768766408, "plano_troca": 0.02323927050193596, "conta_pagamento_confirmacao": 0.15288797448076236, "negociacao_divida": 0.013154628122820373, "suporte_configuracao": 0.05128560358525078, "sem_correspondencia": 0.42137549504755517}, "confidence": 0.42137549504755517, "input_tokens": 34, "latency_ms": 17.29760799997848} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0426706987223688, "recarga_nao_creditada": 0.006120493886342022, "desconto_retencao": 0.05150686415499264, "vas_consulta": 0.3244592382350997, "marketplace_pedido": 0.11231756670584245, "fidelidade_resgate": 0.028948257932181795, "suporte_configuracao": 0.041523253384067815, "sem_correspondencia": 0.3924536269791048}, "confidence": 0.3924536269791048, "input_tokens": 31, "latency_ms": 16.826159999993706} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.16180039904592466, "conta_segunda_via": 0.042065519741583804, "reclamacao_atendimento": 0.15439304673487078, "bonus_nao_recebido": 0.07716645282421622, "plano_nova_linha": 0.014549716341891986, "plano_consulta": 0.10804544364091605, "negociacao_religacao": 0.011493753615082815, "vas_cancelamento": 0.0779082177255577, "internet_problema_conexao": 0.05470875637906428, "roaming_pacote": 0.0067048645422215, "vas_contratacao": 0.011208672050366476, "roaming_duvida": 0.009933576896010021, "seguranca_perda_roubo": 0.03327934436202202, "conta_debito_automatico_digital": 0.01353897989369235, "atendimento_humano": 0.03678446999568383, "sem_correspondencia": 0.18641878621089555}, "confidence": 0.18641878621089555, "input_tokens": 34, "latency_ms": 31.199667999999292} +{"id": "g0306-oos_outra_empresa-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.025947790446032883, "conta_explicacao": 0.08492602224438225, "conta_contestacao": 0.17142022789533826, "plano_consulta": 0.11660876896159965, "troca_numero": 0.0098717843190736, "portabilidade": 0.019460917805996878, "negociacao_religacao": 0.024616641688888483, "sem_correspondencia": 0.547147846638688}, "confidence": 0.547147846638688, "input_tokens": 62, "latency_ms": 17.321724999987964} +{"id": "g0306-oos_outra_empresa-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.01807111827647576, "conta_vencimento": 0.007068256462612456, "negociacao_religacao": 0.00989729335668995, "sem_correspondencia": 0.9649633319042218}, "confidence": 0.9649633319042218, "input_tokens": 45, "latency_ms": 15.773953999996593} +{"id": "g0306-oos_outra_empresa-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.029258859784659485, "cancelamento_linha": 0.6471496115916474, "roaming_pacote": 0.010058644990384943, "sem_correspondencia": 0.3135328836333082}, "confidence": 0.6471496115916474, "input_tokens": 47, "latency_ms": 16.412245999987363} +{"id": "g0306-oos_outra_empresa-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.2567164668396294, "suporte_chip_esim": 0.02305904383429493, "negociacao_divida": 0.030232421213469994, "sem_correspondencia": 0.6899920681126057}, "confidence": 0.6899920681126057, "input_tokens": 52, "latency_ms": 16.37183599999048} +{"id": "g0306-oos_outra_empresa-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09858920095596588, "conta_debito_automatico_digital": 0.014711642326509409, "recarga_nao_creditada": 0.0032088997729147924, "internet_consumo": 0.09214376301458597, "seguranca_fraude": 0.1340774354217611, "seguranca_perda_roubo": 0.08743332694876757, "conta_contestacao": 0.13009326708197624, "suporte_chip_esim": 0.04030214419930431, "portabilidade": 0.015357085219498823, "fidelidade_pontos": 0.02565916735779245, "marketplace_compra": 0.08150239632277138, "sem_correspondencia": 0.2769216713781521}, "confidence": 0.2769216713781521, "input_tokens": 48, "latency_ms": 23.799572999990914} +{"id": "g0306-oos_outra_empresa-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.12495449703502218, "conta_pagamento_confirmacao": 0.05589740249328376, "marketplace_compra": 0.12991067531215197, "fidelidade_resgate": 0.01672446697379732, "negociacao_divida": 0.021574701722053176, "conta_segunda_via": 0.02501198976511713, "recarga_realizar": 0.005923237078354579, "marketplace_pedido": 0.07910203790060269, "vas_consulta": 0.16731019014255263, "seguranca_fraude": 0.09496059841315106, "suporte_chip_esim": 0.025910477614724717, "sem_correspondencia": 0.25271972554918876}, "confidence": 0.25271972554918876, "input_tokens": 48, "latency_ms": 23.6287250000089} +{"id": "g0306-oos_outra_empresa-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"recarga_realizar": 0.024762231798930487, "beneficios_consulta": 0.2817819409962233, "vas_contratacao": 0.034802261658938925, "conta_segunda_via": 0.05424911888723932, "portabilidade": 0.01464946937130422, "seguranca_fraude": 0.03885871162903795, "internet_problema_conexao": 0.06986806525413863, "negociacao_divida": 0.017175154720490905, "cancelamento_linha": 0.006628763380859133, "internet_pacote_adicional": 0.20902052473039245, "fidelidade_resgate": 0.031825754717398076, "sem_correspondencia": 0.21637800285504666}, "confidence": 0.2817819409962233, "input_tokens": 44, "latency_ms": 23.539177999992944} +{"id": "g0306-oos_outra_empresa-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.018626056041234337, "internet_problema_conexao": 0.354361439496211, "roaming_cobranca": 0.008120171357833562, "roaming_pacote": 0.0055309235230589305, "suporte_configuracao": 0.042562919828051264, "conta_pagamento_confirmacao": 0.044872696830905896, "suporte_chip_esim": 0.029539527558437365, "internet_consumo": 0.12168181786806828, "roaming_duvida": 0.019057865645560428, "plano_troca": 0.00801023710217575, "seguranca_perda_roubo": 0.037750079121795385, "conta_segunda_via": 0.0349754529126652, "bonus_nao_recebido": 0.013830836890635405, "conta_contestacao": 0.06287599046180145, "vas_cancelamento": 0.00940533606400484, "sem_correspondencia": 0.1887986492975609}, "confidence": 0.354361439496211, "input_tokens": 45, "latency_ms": 32.04798799998798} +{"id": "g0306-oos_outra_empresa-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.003279790437952887, "marketplace_pedido": 0.08045835603813316, "plano_nova_linha": 0.044074877060120324, "fidelidade_resgate": 0.028131910869543673, "cadastro_atualizacao": 0.04832447206583534, "vas_cancelamento": 0.01367592313763028, "conta_debito_automatico_digital": 0.10499453297712658, "atendimento_humano": 0.1876689300512518, "conta_segunda_via": 0.05658064649565022, "seguranca_perda_roubo": 0.03562972610848902, "bonus_nao_recebido": 0.041156995073692755, "sem_correspondencia": 0.35602383968457396}, "confidence": 0.35602383968457396, "input_tokens": 45, "latency_ms": 24.530695000009928} +{"id": "g0306-oos_outra_empresa-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.21809812702604112, "suporte_sem_sinal": 0.2121790428526343, "plano_consulta": 0.0660620132856821, "seguranca_fraude": 0.08631603741333028, "marketplace_compra": 0.09002017565146743, "desconto_retencao": 0.019440845379264854, "recarga_nao_creditada": 0.05716145996605828, "sem_correspondencia": 0.25072229842552163}, "confidence": 0.25072229842552163, "input_tokens": 50, "latency_ms": 17.95439600002169} +{"id": "g0306-oos_outra_empresa-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.027881382630004174, "reclamacao_atendimento": 0.2756477767249298, "negociacao_divida": 0.04881565423704391, "cancelamento_linha": 0.011946044319896343, "roaming_pacote": 0.015320194189567616, "bonus_nao_recebido": 0.04863927665058082, "troca_numero": 0.003354700362736692, "conta_debito_automatico_digital": 0.005168628178564251, "fidelidade_pontos": 0.05053180599266147, "internet_consumo": 0.0700500501180627, "marketplace_pedido": 0.08660876357725149, "sem_correspondencia": 0.35603572301870073}, "confidence": 0.35603572301870073, "input_tokens": 38, "latency_ms": 23.207845000001726} +{"id": "g0306-oos_outra_empresa-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.020746108840089216, "internet_consumo": 0.1314006044812703, "plano_consulta": 0.076818483663225, "sem_correspondencia": 0.7710348030154155}, "confidence": 0.7710348030154155, "input_tokens": 45, "latency_ms": 15.961129999993773} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 136, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 326, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.015853791661190646, "negociacao_religacao": 0.028731171512956805, "recarga_nao_creditada": 0.027122568888241813, "sem_correspondencia": 0.9282924679376108}, "confidence": 0.9282924679376108, "input_tokens": 136, "latency_ms": 16.81344500002524} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 265, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.2622413704859829, "fidelidade_pontos": 0.030974396395283096, "internet_problema_conexao": 0.3442304523760154, "conta_vencimento": 0.026982455299235857, "roaming_cobranca": 0.011483266323127867, "conta_contestacao": 0.060546727595461286, "roaming_pacote": 0.006632192702048917, "sem_correspondencia": 0.25690913882284466}, "confidence": 0.3442304523760154, "input_tokens": 107, "latency_ms": 18.330186000014237} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 117, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 280, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.08523537646102249, "internet_pacote_adicional": 0.28897591348827206, "plano_nova_linha": 0.12380192712687227, "sem_correspondencia": 0.5019867829238331}, "confidence": 0.5019867829238331, "input_tokens": 117, "latency_ms": 16.320522999990317} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 270, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.16189911300731005, "negociacao_divida": 0.017195376517014308, "cadastro_atualizacao": 0.09465644993456522, "vas_contratacao": 0.01297372739161831, "recarga_saldo": 0.005569092283304851, "cancelamento_linha": 0.00554960528875542, "suporte_sem_sinal": 0.2091896492107126, "beneficios_consulta": 0.10319196961406463, "conta_segunda_via": 0.20662904844116203, "marketplace_compra": 0.04159740571664396, "fidelidade_resgate": 0.018367876308256013, "sem_correspondencia": 0.12318068628659262}, "confidence": 0.2091896492107126, "input_tokens": 104, "latency_ms": 27.15156799999363} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 102, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_pacote": 0.005467202672253626, "vas_consulta": 0.05125187485367816, "recarga_nao_creditada": 0.019026116085992754, "seguranca_fraude": 0.04375096909355376, "negociacao_divida": 0.018635916130350344, "recarga_saldo": 0.013025589663342833, "atendimento_humano": 0.08037848257621094, "recarga_realizar": 0.009865965979029374, "fidelidade_pontos": 0.03799307456033799, "suporte_sem_sinal": 0.1036525771145056, "roaming_cobranca": 0.010508629796810005, "parceiros_ofertas": 0.041088340127597135, "negociacao_religacao": 0.009998198887281274, "marketplace_compra": 0.23136869740898686, "reclamacao_atendimento": 0.23500045322348742, "sem_correspondencia": 0.08898791182658194}, "confidence": 0.23500045322348742, "input_tokens": 102, "latency_ms": 32.94911300000081} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.02402453398603993, "bonus_nao_recebido": 0.09780447529312511, "vas_consulta": 0.2621852052061362, "sem_correspondencia": 0.6159857855146987}, "confidence": 0.6159857855146987, "input_tokens": 106, "latency_ms": 16.14188199999944} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 222, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_consulta": 0.09955425183966897, "internet_pacote_adicional": 0.16845060018441765, "suporte_chip_esim": 0.07499984929453955, "conta_explicacao": 0.07327153804948892, "conta_debito_automatico_digital": 0.010812390995950012, "negociacao_divida": 0.02082462313378115, "cadastro_atualizacao": 0.028349212488980216, "troca_numero": 0.0019413477994208923, "negociacao_religacao": 0.010314451912417508, "seguranca_perda_roubo": 0.04676914015698556, "recarga_saldo": 0.014378269735291807, "conta_contestacao": 0.16844893125430216, "conta_segunda_via": 0.04873820202177719, "conta_pagamento_confirmacao": 0.0820622027497483, "recarga_realizar": 0.010756769615767143, "sem_correspondencia": 0.14032821876746296}, "confidence": 0.16845060018441765, "input_tokens": 92, "latency_ms": 35.61682700001256} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 103, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 269, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.10145731743714038, "internet_consumo": 0.07843137322468499, "recarga_nao_creditada": 0.017643056337500112, "internet_pacote_adicional": 0.15347687489124, "recarga_realizar": 0.007979541803326618, "roaming_pacote": 0.003558194867988953, "conta_explicacao": 0.05404893164159098, "plano_troca": 0.030398071860946188, "suporte_sem_sinal": 0.25815763378326595, "suporte_configuracao": 0.03736509655206788, "marketplace_pedido": 0.03294815034860808, "sem_correspondencia": 0.22453575725163982}, "confidence": 0.25815763378326595, "input_tokens": 103, "latency_ms": 26.85809799999106} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 199, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.32600932817154743, "roaming_pacote": 0.00532866165960975, "troca_numero": 0.0035223933837245755, "suporte_chip_esim": 0.027112022876435313, "portabilidade": 0.010287055580068507, "marketplace_compra": 0.30308112250381286, "negociacao_divida": 0.028541088786018392, "recarga_nao_creditada": 0.013208259351229578, "plano_nova_linha": 0.007041040522792246, "desconto_retencao": 0.07115866975144698, "conta_segunda_via": 0.04114774920845657, "sem_correspondencia": 0.1635626082048578}, "confidence": 0.32600932817154743, "input_tokens": 76, "latency_ms": 23.74824800000397} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"marketplace_pedido": 0.048299609838828195, "fidelidade_resgate": 0.009048122767284403, "internet_problema_conexao": 0.06632310790561735, "vas_cancelamento": 0.015449324374552029, "internet_pacote_adicional": 0.5147771752626576, "atendimento_humano": 0.08051129301188532, "suporte_sem_sinal": 0.07128737752353097, "cancelamento_linha": 0.012631276419489162, "internet_consumo": 0.029995001370633233, "plano_nova_linha": 0.005803962610551757, "recarga_nao_creditada": 0.0025631114428735597, "seguranca_fraude": 0.04907177682361738, "recarga_saldo": 0.002427096206818326, "conta_pagamento_confirmacao": 0.012930023276207129, "parceiros_ofertas": 0.01981922020960455, "sem_correspondencia": 0.059062520955848984}, "confidence": 0.5147771752626576, "input_tokens": 95, "latency_ms": 33.04321400000276} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 100, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 249, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.035059042898370814, "marketplace_pedido": 0.048471718463289314, "parceiros_ofertas": 0.09242025690160281, "atendimento_humano": 0.15543438609105845, "roaming_duvida": 0.021006315950676785, "conta_explicacao": 0.05425252285414406, "recarga_saldo": 0.006413788898559338, "vas_contratacao": 0.026506892854203636, "suporte_configuracao": 0.051591950560700796, "negociacao_religacao": 0.010375319993444347, "portabilidade": 0.010968491395929193, "sem_correspondencia": 0.4874993131380205}, "confidence": 0.4874993131380205, "input_tokens": 100, "latency_ms": 26.676283000000467} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 109, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 287, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"marketplace_pedido": 0.04518647140444476, "cadastro_atualizacao": 0.05168774748075636, "plano_consulta": 0.12109662648801052, "roaming_pacote": 0.0049320226764866274, "internet_consumo": 0.14054560726762566, "internet_problema_conexao": 0.06415831327512075, "reclamacao_atendimento": 0.40021974034709734, "sem_correspondencia": 0.17217347106045797}, "confidence": 0.40021974034709734, "input_tokens": 109, "latency_ms": 21.981702999994468} +{"id": "g0311-oos_outra_empresa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.013010265863009011, "troca_numero": 0.0074578936612821264, "roaming_duvida": 0.021017466640848168, "sem_correspondencia": 0.9585143738348607}, "confidence": 0.9585143738348607, "input_tokens": 61, "latency_ms": 15.92247700000371} +{"id": "g0311-oos_outra_empresa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 142, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.009550128843644921, "desconto_retencao": 0.024573909087025305, "suporte_configuracao": 0.03897806919947782, "sem_correspondencia": 0.9268978928698519}, "confidence": 0.9268978928698519, "input_tokens": 76, "latency_ms": 16.115211999988333} +{"id": "g0311-oos_outra_empresa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06603114552911914, "marketplace_compra": 0.035849729025726355, "conta_contestacao": 0.09011257030489185, "sem_correspondencia": 0.8080065551402627}, "confidence": 0.8080065551402627, "input_tokens": 72, "latency_ms": 16.90281000000482} +{"id": "g0311-oos_outra_empresa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.02172176754484395, "reclamacao_atendimento": 0.24442376515076747, "atendimento_humano": 0.09927271435951628, "sem_correspondencia": 0.6345817529448723}, "confidence": 0.6345817529448723, "input_tokens": 59, "latency_ms": 16.122663000004422} +{"id": "g0311-oos_outra_empresa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.00269580761598416, "cancelamento_linha": 0.007867702226924827, "marketplace_pedido": 0.11702868363855862, "roaming_pacote": 0.006064615382620205, "bonus_nao_recebido": 0.09812667479499296, "plano_consulta": 0.13620282490427546, "suporte_chip_esim": 0.08755521122546428, "roaming_cobranca": 0.014005845517583486, "conta_pagamento_confirmacao": 0.03012540744673586, "roaming_duvida": 0.02497194207741954, "conta_contestacao": 0.07715400085178985, "internet_consumo": 0.06823892780095756, "marketplace_compra": 0.07704373972337328, "conta_segunda_via": 0.03841390351180593, "plano_troca": 0.006631499255453679, "sem_correspondencia": 0.20787321402606035}, "confidence": 0.20787321402606035, "input_tokens": 59, "latency_ms": 29.969351000005418} +{"id": "g0311-oos_outra_empresa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05755757894231796, "plano_troca": 0.05214130861452354, "negociacao_religacao": 0.04459719345337695, "cancelamento_linha": 0.033053293716454386, "beneficios_consulta": 0.16435013657880437, "plano_nova_linha": 0.01935676665254991, "conta_segunda_via": 0.03554393712021058, "conta_vencimento": 0.012804020154463061, "recarga_saldo": 0.006475744282207354, "suporte_chip_esim": 0.025988504205867867, "atendimento_humano": 0.09090065181427423, "sem_correspondencia": 0.4572308644649498}, "confidence": 0.4572308644649498, "input_tokens": 63, "latency_ms": 23.914011000016444} +{"id": "g0311-oos_outra_empresa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.02113790517538145, "cadastro_atualizacao": 0.06418554907104033, "vas_consulta": 0.21838173662068902, "sem_correspondencia": 0.6962948091328892}, "confidence": 0.6962948091328892, "input_tokens": 63, "latency_ms": 16.26659999999447} +{"id": "g0311-oos_outra_empresa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.027537697592759442, "recarga_nao_creditada": 0.024004643492344428, "internet_consumo": 0.16591700710642981, "conta_contestacao": 0.1467342656966807, "troca_numero": 0.0028264098458519876, "internet_problema_conexao": 0.09653716417496733, "plano_nova_linha": 0.010652311017289718, "suporte_chip_esim": 0.057291704467691336, "negociacao_religacao": 0.014836763783471724, "roaming_duvida": 0.022712101884877937, "atendimento_humano": 0.0706647476939096, "cadastro_atualizacao": 0.022827503926346495, "recarga_realizar": 0.007788418232230994, "vas_cancelamento": 0.02818728763010843, "marketplace_pedido": 0.09495392326787021, "sem_correspondencia": 0.2065280501871699}, "confidence": 0.2065280501871699, "input_tokens": 51, "latency_ms": 30.76336600000218} +{"id": "g0311-oos_outra_empresa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.023268430016517686, "internet_consumo": 0.028546078265183523, "plano_troca": 0.007785961491905621, "sem_correspondencia": 0.9403995302263932}, "confidence": 0.9403995302263932, "input_tokens": 70, "latency_ms": 16.521062999999003} +{"id": "g0311-oos_outra_empresa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_saldo": 0.0019053227330128736, "troca_numero": 0.0011190804415763542, "portabilidade": 0.003916426478793191, "seguranca_fraude": 0.09060882584997379, "negociacao_divida": 0.013186357636014338, "plano_nova_linha": 0.012938987189566755, "marketplace_compra": 0.02473596989852999, "roaming_pacote": 0.0020646345364205205, "bonus_nao_recebido": 0.01334614744072328, "conta_pagamento_confirmacao": 0.09391440997221244, "seguranca_perda_roubo": 0.06050075834953016, "atendimento_humano": 0.06622174241901875, "suporte_sem_sinal": 0.15923434158546731, "reclamacao_atendimento": 0.33624052288991224, "marketplace_pedido": 0.021339807207248533, "sem_correspondencia": 0.09872666537199948}, "confidence": 0.33624052288991224, "input_tokens": 47, "latency_ms": 30.054524999997057} +{"id": "g0311-oos_outra_empresa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.10159168891479828, "conta_contestacao": 0.14314354609536734, "conta_explicacao": 0.0936366669511857, "seguranca_fraude": 0.12442677166769647, "recarga_saldo": 0.015706445641473322, "conta_vencimento": 0.008307382263250706, "plano_consulta": 0.10461048528563918, "bonus_nao_recebido": 0.025864684327988146, "atendimento_humano": 0.08641770272808125, "negociacao_divida": 0.028184852811688397, "recarga_realizar": 0.012095074807785502, "sem_correspondencia": 0.2560146985050457}, "confidence": 0.2560146985050457, "input_tokens": 64, "latency_ms": 23.518267000014248} +{"id": "g0311-oos_outra_empresa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_configuracao": 0.025161373025234832, "cadastro_atualizacao": 0.03513512721637541, "internet_problema_conexao": 0.11826420208713842, "conta_vencimento": 0.0072427873860712285, "conta_debito_automatico_digital": 0.007642737384475035, "bonus_nao_recebido": 0.024421548928132274, "recarga_nao_creditada": 0.006100985801127321, "internet_pacote_adicional": 0.16357290808524622, "conta_segunda_via": 0.027986883050447397, "marketplace_pedido": 0.04184868584253448, "suporte_sem_sinal": 0.1292214665381141, "parceiros_ofertas": 0.05224657555031656, "roaming_pacote": 0.004506502728595658, "desconto_retencao": 0.02114310875218091, "seguranca_fraude": 0.22477636386378586, "sem_correspondencia": 0.1107287437602243}, "confidence": 0.22477636386378586, "input_tokens": 55, "latency_ms": 32.42828899999495} +{"id": "g0313-oos_conversa-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.006341756056640023, "bonus_nao_recebido": 0.032605336148833326, "conta_contestacao": 0.05161493435027801, "fidelidade_resgate": 0.01736797819892993, "recarga_realizar": 0.01173962317327707, "internet_pacote_adicional": 0.1306498092059917, "conta_pagamento_confirmacao": 0.04502844208010196, "plano_consulta": 0.24493310631041007, "roaming_pacote": 0.0042955229487715105, "internet_problema_conexao": 0.028049598404845544, "plano_troca": 0.014576741955810437, "conta_segunda_via": 0.043928784777949266, "recarga_saldo": 0.008878376616039131, "portabilidade": 0.009546988014688337, "internet_consumo": 0.08747951963385908, "sem_correspondencia": 0.2629634821235746}, "confidence": 0.2629634821235746, "input_tokens": 34, "latency_ms": 29.93706000000884} +{"id": "g0313-oos_conversa-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.006943376621617028, "recarga_nao_creditada": 0.007747210955454965, "atendimento_humano": 0.06988079455541754, "bonus_nao_recebido": 0.030681464515756644, "suporte_sem_sinal": 0.2602781189467362, "vas_contratacao": 0.009740965935292322, "conta_contestacao": 0.07305863870465738, "suporte_chip_esim": 0.020909940022594976, "beneficios_consulta": 0.1343991526633071, "marketplace_pedido": 0.02814792053220949, "seguranca_fraude": 0.10245065166015226, "suporte_configuracao": 0.02169264031783575, "conta_explicacao": 0.022694467787489757, "negociacao_divida": 0.006917711698464386, "recarga_saldo": 0.004913965489539429, "sem_correspondencia": 0.19954297959347478}, "confidence": 0.2602781189467362, "input_tokens": 41, "latency_ms": 31.10817099999963} +{"id": "g0313-oos_conversa-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5981766740261867, "vas_contratacao": 0.021292547069988264, "suporte_chip_esim": 0.008556383036378708, "bonus_nao_recebido": 0.02378177282692011, "fidelidade_resgate": 0.015846718806803762, "cancelamento_linha": 0.006178697585102394, "desconto_retencao": 0.01192561170443844, "sem_correspondencia": 0.3142415949441817}, "confidence": 0.5981766740261867, "input_tokens": 41, "latency_ms": 17.73973099997761} +{"id": "g0313-oos_conversa-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.033070258472824736, "desconto_retencao": 0.04210439655734583, "parceiros_ofertas": 0.09224178551832331, "plano_troca": 0.027101281765323636, "fidelidade_resgate": 0.024333446979987256, "bonus_nao_recebido": 0.04135247279498636, "recarga_saldo": 0.00468643144778206, "negociacao_divida": 0.010978601765562484, "reclamacao_atendimento": 0.06981863013180381, "roaming_duvida": 0.01816541870056009, "roaming_cobranca": 0.007589237224602149, "internet_pacote_adicional": 0.2909761638797357, "roaming_pacote": 0.004717071960187279, "suporte_configuracao": 0.03453506495559757, "beneficios_consulta": 0.14453098036574638, "sem_correspondencia": 0.1537987574796314}, "confidence": 0.2909761638797357, "input_tokens": 39, "latency_ms": 30.84907699999917} +{"id": "g0313-oos_conversa-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"bonus_nao_recebido": 0.022463755032883764, "internet_consumo": 0.020187729197450256, "internet_problema_conexao": 0.00808779287067427, "vas_cancelamento": 0.005296140263952441, "vas_consulta": 0.21726505141833144, "fidelidade_pontos": 0.09516156978846625, "suporte_configuracao": 0.018999072818035468, "atendimento_humano": 0.054779800751459266, "suporte_chip_esim": 0.007703803430144302, "negociacao_religacao": 0.004745969805183121, "conta_segunda_via": 0.019223588625870775, "reclamacao_atendimento": 0.04140576571369023, "suporte_sem_sinal": 0.24895375821675916, "recarga_saldo": 0.005080804968892306, "marketplace_compra": 0.021543559850683874, "sem_correspondencia": 0.20910183724752307}, "confidence": 0.24895375821675916, "input_tokens": 40, "latency_ms": 31.963555000004362} +{"id": "g0313-oos_conversa-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09962210810686532, "vas_cancelamento": 0.010419736471025882, "atendimento_humano": 0.04745456934330996, "beneficios_consulta": 0.11092820110282328, "portabilidade": 0.008267610957544752, "suporte_configuracao": 0.021583046529653267, "parceiros_ofertas": 0.06767577443433714, "internet_pacote_adicional": 0.20468653792479036, "negociacao_divida": 0.007941486913022064, "desconto_retencao": 0.015884890488047275, "internet_problema_conexao": 0.036671026582227234, "sem_correspondencia": 0.36886501114635345}, "confidence": 0.36886501114635345, "input_tokens": 34, "latency_ms": 22.9730840000002} +{"id": "g0313-oos_conversa-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.06725076241531229, "plano_consulta": 0.11174389147580226, "roaming_duvida": 0.015379733549537747, "vas_consulta": 0.05968329749761023, "internet_consumo": 0.051964466592254434, "recarga_saldo": 0.004787738189729302, "negociacao_religacao": 0.013601715911091888, "sem_correspondencia": 0.6755883943686618}, "confidence": 0.6755883943686618, "input_tokens": 39, "latency_ms": 16.670575000006238} +{"id": "g0313-oos_conversa-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.24044326989037176, "vas_contratacao": 0.018189993543396423, "recarga_nao_creditada": 0.004368206209616352, "sem_correspondencia": 0.7369985303566154}, "confidence": 0.7369985303566154, "input_tokens": 40, "latency_ms": 15.580940000006649} +{"id": "g0313-oos_conversa-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.04012751908155315, "bonus_nao_recebido": 0.049524706190614165, "internet_pacote_adicional": 0.34071954896982787, "sem_correspondencia": 0.5696282257580048}, "confidence": 0.5696282257580048, "input_tokens": 33, "latency_ms": 15.623403999995844} +{"id": "g0313-oos_conversa-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.010707325028892095, "vas_cancelamento": 0.01879083480704119, "suporte_sem_sinal": 0.3522222258585197, "sem_correspondencia": 0.618279614305547}, "confidence": 0.618279614305547, "input_tokens": 43, "latency_ms": 15.883365999997068} +{"id": "g0313-oos_conversa-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.09591478917774597, "suporte_sem_sinal": 0.2332414734255088, "roaming_pacote": 0.0038752088795475695, "marketplace_compra": 0.05277782750911395, "plano_nova_linha": 0.02488690638194329, "seguranca_fraude": 0.029588517432809647, "marketplace_pedido": 0.03294876495549756, "negociacao_religacao": 0.004658499193931164, "internet_pacote_adicional": 0.2359208514456051, "reclamacao_atendimento": 0.0809414305958892, "desconto_retencao": 0.00995067870294342, "sem_correspondencia": 0.19529505229946434}, "confidence": 0.2359208514456051, "input_tokens": 35, "latency_ms": 22.463872000002993} +{"id": "g0313-oos_conversa-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.042916797221405796, "vas_consulta": 0.17624230732091417, "troca_numero": 0.004710276624309672, "sem_correspondencia": 0.7761306188333704}, "confidence": 0.7761306188333704, "input_tokens": 43, "latency_ms": 15.713255999997955} +{"id": "g0316-oos_conversa-emocional-4-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"plano_nova_linha": 0.04144931810435458, "suporte_configuracao": 0.018171307919072267, "fidelidade_resgate": 0.015088180477404168, "marketplace_pedido": 0.02206515070192914, "bonus_nao_recebido": 0.009388927969355823, "vas_cancelamento": 0.003448746510732577, "roaming_duvida": 0.011106112578853706, "conta_debito_automatico_digital": 0.007216960867639153, "reclamacao_atendimento": 0.05509300707510275, "suporte_sem_sinal": 0.1638786585746435, "atendimento_humano": 0.2750645182538296, "conta_explicacao": 0.018679359266706136, "recarga_nao_creditada": 0.002919525270404331, "negociacao_religacao": 0.006652003850065036, "fidelidade_pontos": 0.1501911229386342, "sem_correspondencia": 0.199587099641273}, "confidence": 0.2750645182538296, "input_tokens": 38, "latency_ms": 30.54274300001225} +{"id": "g0316-oos_conversa-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.02083913993074098, "conta_contestacao": 0.08977409500274905, "marketplace_compra": 0.13666321410407636, "roaming_duvida": 0.04583952600469559, "plano_troca": 0.016797341496296893, "negociacao_divida": 0.022627167524868822, "recarga_saldo": 0.006851363963815703, "recarga_nao_creditada": 0.021215200537803958, "troca_numero": 0.003101889293487988, "cadastro_atualizacao": 0.053655471940076874, "conta_segunda_via": 0.09611431560726587, "bonus_nao_recebido": 0.03917656487344322, "roaming_pacote": 0.02307783638378378, "suporte_sem_sinal": 0.1676387050784403, "fidelidade_resgate": 0.03561888281703794, "sem_correspondencia": 0.22100928544141668}, "confidence": 0.22100928544141668, "input_tokens": 30, "latency_ms": 29.967392999992626} +{"id": "g0316-oos_conversa-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.011796304642972832, "negociacao_religacao": 0.016137785781242982, "internet_problema_conexao": 0.07472327153234441, "roaming_duvida": 0.025147634822216266, "atendimento_humano": 0.08738145745324759, "beneficios_consulta": 0.18774777152499977, "conta_debito_automatico_digital": 0.022747692979584216, "conta_contestacao": 0.09032263367046131, "seguranca_fraude": 0.08921720595779795, "troca_numero": 0.003055160318434174, "bonus_nao_recebido": 0.04486493647224206, "roaming_pacote": 0.013766133792386564, "portabilidade": 0.010842754217778803, "marketplace_compra": 0.017520570662490777, "internet_consumo": 0.07147029597600602, "sem_correspondencia": 0.23325839019579428}, "confidence": 0.23325839019579428, "input_tokens": 29, "latency_ms": 29.240253000011762} +{"id": "g0316-oos_conversa-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 27, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.0324301005215736, "suporte_sem_sinal": 0.16546256501211187, "vas_contratacao": 0.017824537686873386, "beneficios_consulta": 0.14681662318299923, "roaming_duvida": 0.025823354191972136, "seguranca_fraude": 0.07367006538366765, "plano_consulta": 0.13734857456603214, "suporte_chip_esim": 0.030591612054951988, "reclamacao_atendimento": 0.09467362418508182, "seguranca_perda_roubo": 0.1046747096787732, "roaming_pacote": 0.02006094489121736, "sem_correspondencia": 0.1506232886447456}, "confidence": 0.16546256501211187, "input_tokens": 29, "latency_ms": 24.589004999995723} +{"id": "g0316-oos_conversa-emocional-4-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.008958740548865743, "atendimento_humano": 0.15316589739566358, "recarga_nao_creditada": 0.0038580296088271547, "negociacao_divida": 0.019725958553899726, "conta_segunda_via": 0.05294458247591009, "suporte_sem_sinal": 0.1826276519607777, "reclamacao_atendimento": 0.09952215992944279, "plano_nova_linha": 0.040408132014303856, "internet_consumo": 0.042502572049696756, "fidelidade_resgate": 0.01629758155034594, "roaming_cobranca": 0.003982113433221939, "sem_correspondencia": 0.3760065804790447}, "confidence": 0.3760065804790447, "input_tokens": 29, "latency_ms": 22.61958099998651} +{"id": "g0316-oos_conversa-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 18, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"troca_numero": 0.0034869957768663305, "cancelamento_linha": 0.004524430974332082, "cadastro_atualizacao": 0.04443495219728181, "fidelidade_resgate": 0.028849066889001938, "marketplace_pedido": 0.04739191643532652, "recarga_nao_creditada": 0.02032018005744612, "negociacao_divida": 0.01637291998230133, "suporte_sem_sinal": 0.31372817094434247, "roaming_pacote": 0.0041563797232009505, "bonus_nao_recebido": 0.05171468020525401, "reclamacao_atendimento": 0.13618833574942482, "suporte_configuracao": 0.045856981264019284, "portabilidade": 0.006249893800116828, "plano_troca": 0.011706789667439266, "parceiros_ofertas": 0.09922639825787162, "sem_correspondencia": 0.16579190807577462}, "confidence": 0.31372817094434247, "input_tokens": 28, "latency_ms": 28.62740899999494} +{"id": "g0316-oos_conversa-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.03169199614139254, "conta_explicacao": 0.053748766850849776, "plano_troca": 0.027178842103887643, "plano_consulta": 0.16586411848899585, "cadastro_atualizacao": 0.0518802579989789, "roaming_duvida": 0.013633824651930812, "conta_pagamento_confirmacao": 0.051463662488853035, "sem_correspondencia": 0.6045385312751115}, "confidence": 0.6045385312751115, "input_tokens": 33, "latency_ms": 17.903390999975954} +{"id": "g0316-oos_conversa-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.08856116929449809, "negociacao_divida": 0.03116080816181564, "recarga_nao_creditada": 0.007628559846285707, "conta_segunda_via": 0.07090259451223503, "parceiros_ofertas": 0.1529622685528743, "negociacao_religacao": 0.017955523233201362, "marketplace_compra": 0.07140717013665296, "sem_correspondencia": 0.5594219062624369}, "confidence": 0.5594219062624369, "input_tokens": 29, "latency_ms": 16.889041000013094} +{"id": "g0316-oos_conversa-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.05089331530115349, "cancelamento_linha": 0.010427471647494527, "conta_segunda_via": 0.021026712696562335, "sem_correspondencia": 0.9176525003547896}, "confidence": 0.9176525003547896, "input_tokens": 27, "latency_ms": 15.611433999993096} +{"id": "g0316-oos_conversa-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.1277179541648245, "recarga_nao_creditada": 0.009117156071872832, "parceiros_ofertas": 0.16660779357703473, "portabilidade": 0.010534994078516156, "cancelamento_linha": 0.008340569034374237, "internet_consumo": 0.07626547501040071, "internet_problema_conexao": 0.028252185648493217, "fidelidade_pontos": 0.04561147741129251, "conta_pagamento_confirmacao": 0.028961113965040426, "vas_consulta": 0.1673993879461792, "conta_vencimento": 0.00857502483089867, "sem_correspondencia": 0.32261686826107283}, "confidence": 0.32261686826107283, "input_tokens": 29, "latency_ms": 21.17085899999438} +{"id": "g0316-oos_conversa-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.009115394711708896, "vas_consulta": 0.1402912670610814, "roaming_cobranca": 0.008931208917349161, "sem_correspondencia": 0.8416621293098605}, "confidence": 0.8416621293098605, "input_tokens": 35, "latency_ms": 15.672569999992447} +{"id": "g0316-oos_conversa-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.27862919765213695, "cancelamento_linha": 0.00771280882194198, "seguranca_fraude": 0.0696439479719393, "troca_numero": 0.003358658570505896, "reclamacao_atendimento": 0.11231678538857774, "conta_explicacao": 0.03564885063768691, "recarga_nao_creditada": 0.004984835876793339, "roaming_duvida": 0.027883799273318854, "negociacao_religacao": 0.010752089857344336, "internet_problema_conexao": 0.04634925581485516, "conta_vencimento": 0.007861724515075108, "roaming_pacote": 0.012922554920759693, "roaming_cobranca": 0.016028090247421366, "fidelidade_pontos": 0.0978446875090625, "suporte_configuracao": 0.03487507055123921, "sem_correspondencia": 0.23318764239134163}, "confidence": 0.27862919765213695, "input_tokens": 30, "latency_ms": 27.549717999988843} +{"id": "g0318-oos_conversa-indireto_multiplo-6-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.006882511229942566, "vas_contratacao": 0.009158845260024875, "suporte_chip_esim": 0.024841193653427112, "reclamacao_atendimento": 0.0672541424450207, "seguranca_fraude": 0.07420516921563211, "cadastro_atualizacao": 0.06427849224819296, "conta_explicacao": 0.03583861220833602, "conta_segunda_via": 0.055691433426689994, "seguranca_perda_roubo": 0.058834166622350845, "fidelidade_pontos": 0.05695730572426383, "suporte_sem_sinal": 0.1876213740642204, "conta_vencimento": 0.0038856659934978473, "plano_consulta": 0.06500600420650197, "portabilidade": 0.005689393387828715, "marketplace_pedido": 0.030990668319427133, "sem_correspondencia": 0.25286502199464295}, "confidence": 0.25286502199464295, "input_tokens": 31, "latency_ms": 31.245716999990236} +{"id": "g0318-oos_conversa-indireto_multiplo-6-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.10528196178597188, "cadastro_atualizacao": 0.0554746860298149, "conta_debito_automatico_digital": 0.03794843729683491, "internet_problema_conexao": 0.04401905805443629, "vas_contratacao": 0.01900625241677022, "vas_consulta": 0.19635575707735103, "roaming_cobranca": 0.012035261672497128, "beneficios_consulta": 0.13907520693785486, "roaming_duvida": 0.024142456831447064, "plano_troca": 0.01698227444266631, "roaming_pacote": 0.009275744753868333, "portabilidade": 0.011159574525767655, "internet_consumo": 0.053225445359858084, "desconto_retencao": 0.01611612962616542, "vas_cancelamento": 0.008434488599579891, "sem_correspondencia": 0.25146726458911606}, "confidence": 0.25146726458911606, "input_tokens": 31, "latency_ms": 30.3964409999935} +{"id": "g0318-oos_conversa-indireto_multiplo-6-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.05247868900529921, "suporte_sem_sinal": 0.18669865613367098, "fidelidade_resgate": 0.0341852587829214, "conta_segunda_via": 0.06149887648684005, "vas_consulta": 0.12729207416261415, "internet_problema_conexao": 0.041523861302509346, "negociacao_religacao": 0.013632221934569776, "cadastro_atualizacao": 0.05498198364757279, "negociacao_divida": 0.019249842682378594, "desconto_retencao": 0.039243599803283055, "conta_explicacao": 0.04668807507926659, "sem_correspondencia": 0.322526860979074}, "confidence": 0.322526860979074, "input_tokens": 32, "latency_ms": 25.19757900000741} +{"id": "g0318-oos_conversa-indireto_multiplo-6-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"cancelamento_linha": 0.02648567873383333, "suporte_chip_esim": 0.012186342419049692, "fidelidade_resgate": 0.01207294458637769, "beneficios_consulta": 0.12196903244143051, "parceiros_ofertas": 0.0951910283255772, "vas_cancelamento": 0.014659144396849455, "conta_debito_automatico_digital": 0.024044714017120068, "vas_consulta": 0.15319144183651098, "suporte_sem_sinal": 0.13036492005561762, "negociacao_religacao": 0.010911558368579282, "marketplace_compra": 0.04831382088742667, "cadastro_atualizacao": 0.022087310590485295, "plano_consulta": 0.09291437684488825, "seguranca_perda_roubo": 0.07807919106724741, "conta_contestacao": 0.027091438854602468, "sem_correspondencia": 0.1304370565744041}, "confidence": 0.15319144183651098, "input_tokens": 40, "latency_ms": 31.009482000001753} +{"id": "g0318-oos_conversa-indireto_multiplo-6-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.02217528116205771, "suporte_sem_sinal": 0.24476427706055578, "beneficios_consulta": 0.25169534381890957, "roaming_pacote": 0.009803627033287498, "desconto_retencao": 0.035548971361351114, "bonus_nao_recebido": 0.06903076416176654, "plano_troca": 0.032945701155752544, "sem_correspondencia": 0.3340360342463193}, "confidence": 0.3340360342463193, "input_tokens": 28, "latency_ms": 17.234752999996772} +{"id": "g0318-oos_conversa-indireto_multiplo-6-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.006163530894057146, "conta_vencimento": 0.005301135981299348, "suporte_configuracao": 0.016105446732012158, "atendimento_humano": 0.113558864444343, "desconto_retencao": 0.01703856488308147, "recarga_nao_creditada": 0.004907703887606589, "plano_consulta": 0.15717416774835474, "internet_pacote_adicional": 0.31347432280066234, "plano_nova_linha": 0.015232510644845744, "plano_troca": 0.0070014017554728995, "vas_consulta": 0.08498553809032232, "internet_problema_conexao": 0.016186674823152405, "marketplace_pedido": 0.049242164228806694, "bonus_nao_recebido": 0.015756549086210773, "conta_contestacao": 0.01942326659237907, "sem_correspondencia": 0.15844815740739326}, "confidence": 0.31347432280066234, "input_tokens": 38, "latency_ms": 28.377828000003547} +{"id": "g0318-oos_conversa-indireto_multiplo-6-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.13363171208714178, "cancelamento_linha": 0.016742595272978746, "suporte_sem_sinal": 0.12046538820664701, "desconto_retencao": 0.05069476960474082, "vas_cancelamento": 0.024379928732157358, "marketplace_compra": 0.06876070353365789, "plano_troca": 0.0090744890519427, "conta_debito_automatico_digital": 0.04864829991615386, "troca_numero": 0.0034736186855100822, "vas_contratacao": 0.01296865251802529, "suporte_configuracao": 0.02636152993793777, "recarga_nao_creditada": 0.00326324408256679, "conta_pagamento_confirmacao": 0.09267960894474911, "conta_segunda_via": 0.07124203755369016, "fidelidade_pontos": 0.07414225068379732, "sem_correspondencia": 0.2434711711883033}, "confidence": 0.2434711711883033, "input_tokens": 32, "latency_ms": 30.684701000012637} +{"id": "g0318-oos_conversa-indireto_multiplo-6-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.03297401862378571, "negociacao_divida": 0.031808878108096565, "conta_pagamento_confirmacao": 0.0547124229508389, "sem_correspondencia": 0.8805046803172788}, "confidence": 0.8805046803172788, "input_tokens": 36, "latency_ms": 16.436964999996917} +{"id": "g0318-oos_conversa-indireto_multiplo-6-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.007913504230693681, "conta_debito_automatico_digital": 0.02591415637073594, "suporte_chip_esim": 0.07114137354990564, "seguranca_fraude": 0.10060004697684456, "roaming_cobranca": 0.014281514885471554, "conta_segunda_via": 0.051231152399105945, "roaming_duvida": 0.030514556728637635, "conta_explicacao": 0.05258537000281441, "reclamacao_atendimento": 0.08330595206008402, "fidelidade_resgate": 0.0429660701518861, "roaming_pacote": 0.01714348328436307, "plano_nova_linha": 0.03968633184348566, "vas_contratacao": 0.021228700180066108, "desconto_retencao": 0.0424177632691786, "seguranca_perda_roubo": 0.09024269629672084, "sem_correspondencia": 0.3088273277700062}, "confidence": 0.3088273277700062, "input_tokens": 34, "latency_ms": 31.894609000005403} +{"id": "g0318-oos_conversa-indireto_multiplo-6-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.23944174083790692, "cancelamento_linha": 0.007476676359039572, "negociacao_religacao": 0.008634864865790147, "portabilidade": 0.00904080600466401, "recarga_nao_creditada": 0.00528382065262769, "roaming_pacote": 0.005172799090868279, "vas_cancelamento": 0.005964147569485313, "desconto_retencao": 0.016850927028573857, "internet_consumo": 0.09465569544388339, "conta_pagamento_confirmacao": 0.053888038916347525, "reclamacao_atendimento": 0.04798903083854392, "recarga_realizar": 0.006550244669790638, "beneficios_consulta": 0.1531591192220578, "suporte_sem_sinal": 0.14972392489607997, "fidelidade_pontos": 0.048064829316575894, "sem_correspondencia": 0.1481033342877651}, "confidence": 0.23944174083790692, "input_tokens": 37, "latency_ms": 31.681413999990582} +{"id": "g0318-oos_conversa-indireto_multiplo-6-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 15, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.014785602246307657, "atendimento_humano": 0.10893707337534624, "conta_pagamento_confirmacao": 0.10141597278441027, "suporte_sem_sinal": 0.2600206222671383, "roaming_pacote": 0.007303127794769626, "recarga_realizar": 0.010636454799765856, "conta_debito_automatico_digital": 0.022695696731747345, "sem_correspondencia": 0.4742054500005147}, "confidence": 0.4742054500005147, "input_tokens": 28, "latency_ms": 18.864564000011796} +{"id": "g0318-oos_conversa-indireto_multiplo-6-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.018542744616496493, "reclamacao_atendimento": 0.1414839506653425, "conta_segunda_via": 0.11769169821116054, "cadastro_atualizacao": 0.08224433836678023, "roaming_pacote": 0.01208528250266006, "seguranca_perda_roubo": 0.036673136841023475, "conta_debito_automatico_digital": 0.024017379202320912, "sem_correspondencia": 0.5672614695942158}, "confidence": 0.5672614695942158, "input_tokens": 37, "latency_ms": 21.866076000009116} +{"id": "g0320-oos_conversa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.10299592381230152, "recarga_nao_creditada": 0.011979068531825347, "recarga_realizar": 0.01061854037184992, "plano_troca": 0.018011562379448516, "fidelidade_pontos": 0.07266212940607814, "troca_numero": 0.0032593614621838434, "conta_segunda_via": 0.04037740421173881, "conta_debito_automatico_digital": 0.07726400282600893, "cadastro_atualizacao": 0.03897351739833292, "beneficios_consulta": 0.23169049431822092, "suporte_configuracao": 0.03094561186547009, "sem_correspondencia": 0.36122238341654106}, "confidence": 0.36122238341654106, "input_tokens": 35, "latency_ms": 24.902846000003365} +{"id": "g0320-oos_conversa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.02473582855875801, "parceiros_ofertas": 0.16021412698540097, "bonus_nao_recebido": 0.0764024637808729, "suporte_chip_esim": 0.03488649495008353, "fidelidade_resgate": 0.013962171680811665, "recarga_nao_creditada": 0.008386234018666672, "recarga_saldo": 0.006274204151914277, "conta_vencimento": 0.006303350820657819, "internet_pacote_adicional": 0.24117926631974893, "cancelamento_linha": 0.02796691225013719, "conta_contestacao": 0.07228388004499979, "sem_correspondencia": 0.32740506643794826}, "confidence": 0.32740506643794826, "input_tokens": 26, "latency_ms": 21.490838000005397} +{"id": "g0320-oos_conversa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.02685196388952907, "conta_pagamento_confirmacao": 0.08602749015549291, "troca_numero": 0.006804887832631021, "atendimento_humano": 0.11083816255105021, "cancelamento_linha": 0.011552213034202747, "marketplace_pedido": 0.09871743853883323, "seguranca_fraude": 0.12912938305437496, "conta_contestacao": 0.10954476408044946, "portabilidade": 0.010892888789781056, "negociacao_divida": 0.025811413916005804, "fidelidade_pontos": 0.07245415621211844, "sem_correspondencia": 0.31137523794553107}, "confidence": 0.31137523794553107, "input_tokens": 33, "latency_ms": 21.493784999989884} +{"id": "g0320-oos_conversa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.08901459238738413, "conta_segunda_via": 0.08328289829934989, "conta_explicacao": 0.05453983024640002, "recarga_nao_creditada": 0.006257211448581079, "fidelidade_resgate": 0.02368687709264242, "conta_pagamento_confirmacao": 0.056081660761705454, "recarga_realizar": 0.007460672467528526, "sem_correspondencia": 0.6796762572964085}, "confidence": 0.6796762572964085, "input_tokens": 26, "latency_ms": 17.069896999998946} +{"id": "g0320-oos_conversa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.08176900850686884, "seguranca_perda_roubo": 0.05070294601008591, "cancelamento_linha": 0.0071760608617880165, "vas_consulta": 0.25522943267457454, "conta_pagamento_confirmacao": 0.03525997923884162, "suporte_sem_sinal": 0.27922998695118173, "troca_numero": 0.003016493855986651, "sem_correspondencia": 0.28761609190067267}, "confidence": 0.28761609190067267, "input_tokens": 32, "latency_ms": 16.956321999998636} +{"id": "g0320-oos_conversa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"troca_numero": 0.00248292947611769, "cancelamento_linha": 0.006482346852827766, "fidelidade_resgate": 0.014146130396986532, "negociacao_divida": 0.012752193835834053, "seguranca_perda_roubo": 0.05363975041563861, "bonus_nao_recebido": 0.05531246162303469, "parceiros_ofertas": 0.0832018322750751, "internet_pacote_adicional": 0.5257214853645813, "vas_contratacao": 0.014011389442145134, "roaming_duvida": 0.011830334438699365, "negociacao_religacao": 0.00943293599720337, "sem_correspondencia": 0.21098620988185643}, "confidence": 0.5257214853645813, "input_tokens": 28, "latency_ms": 22.24487199998748} +{"id": "g0320-oos_conversa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.030875003735301883, "cadastro_atualizacao": 0.030709707022673574, "suporte_configuracao": 0.024750920999296943, "sem_correspondencia": 0.9136643682427276}, "confidence": 0.9136643682427276, "input_tokens": 27, "latency_ms": 17.050191999999242} +{"id": "g0320-oos_conversa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 9, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_explicacao": 0.026385968035348574, "vas_cancelamento": 0.0031471261032874225, "internet_pacote_adicional": 0.5613947201254295, "vas_consulta": 0.18415320859653667, "marketplace_compra": 0.028221511791359274, "fidelidade_pontos": 0.030018288311900038, "fidelidade_resgate": 0.00674453132756485, "vas_contratacao": 0.007153203144748647, "plano_nova_linha": 0.004774825425557903, "roaming_cobranca": 0.0017163160667527228, "recarga_nao_creditada": 0.0010033525107393595, "desconto_retencao": 0.009851726274935293, "conta_pagamento_confirmacao": 0.01759585455476565, "troca_numero": 0.0009287213798663957, "cancelamento_linha": 0.0026130195643996215, "sem_correspondencia": 0.11429762678680817}, "confidence": 0.5613947201254295, "input_tokens": 25, "latency_ms": 27.79462300000546} +{"id": "g0320-oos_conversa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.30180908641571796, "roaming_duvida": 0.012672499086711371, "recarga_saldo": 0.005841728458127325, "roaming_cobranca": 0.007478660510345996, "marketplace_compra": 0.029392270687349797, "cancelamento_linha": 0.008327145622592673, "suporte_chip_esim": 0.07617821888619161, "plano_troca": 0.012065003922513945, "negociacao_divida": 0.015299622095722101, "seguranca_fraude": 0.10241861847541114, "atendimento_humano": 0.15746613508384988, "bonus_nao_recebido": 0.03396931111880944, "negociacao_religacao": 0.01001920870869859, "portabilidade": 0.008633976347912416, "conta_pagamento_confirmacao": 0.03371790246566619, "sem_correspondencia": 0.18471061211437956}, "confidence": 0.30180908641571796, "input_tokens": 41, "latency_ms": 31.416339999992715} +{"id": "g0320-oos_conversa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.028934422260623694, "portabilidade": 0.011305667217792621, "internet_consumo": 0.09275667170677013, "roaming_cobranca": 0.004385922475833244, "marketplace_pedido": 0.06629969782671608, "conta_vencimento": 0.007463512316662088, "seguranca_fraude": 0.1928553837950585, "cadastro_atualizacao": 0.06712136273850562, "conta_explicacao": 0.08090878104707043, "conta_debito_automatico_digital": 0.006763962418240369, "recarga_nao_creditada": 0.005552548330548581, "sem_correspondencia": 0.43565206786617866}, "confidence": 0.43565206786617866, "input_tokens": 32, "latency_ms": 23.860565999996197} +{"id": "g0320-oos_conversa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0625160992054366, "internet_pacote_adicional": 0.3945678079872196, "roaming_cobranca": 0.0028793678394111602, "sem_correspondencia": 0.5400367249679326}, "confidence": 0.5400367249679326, "input_tokens": 27, "latency_ms": 15.864119000013943} +{"id": "g0320-oos_conversa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.00913307305692549, "marketplace_pedido": 0.06359540265131444, "conta_segunda_via": 0.060741900911064656, "troca_numero": 0.003408504598901503, "bonus_nao_recebido": 0.03607207729027274, "internet_consumo": 0.09073930717522775, "conta_explicacao": 0.062384109545024366, "conta_vencimento": 0.008449651751427504, "roaming_duvida": 0.015953020111946763, "recarga_nao_creditada": 0.01184523913836101, "vas_contratacao": 0.01683638148371395, "parceiros_ofertas": 0.07543272927265963, "vas_cancelamento": 0.010343068830799955, "internet_problema_conexao": 0.055949724468515934, "plano_consulta": 0.20133654356609762, "sem_correspondencia": 0.2777792661477467}, "confidence": 0.2777792661477467, "input_tokens": 29, "latency_ms": 28.738871999991034} +{"id": "g0321-oos_desabafo-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.30670230095412615, "fidelidade_pontos": 0.0319279156064134, "internet_problema_conexao": 0.12082434605540149, "sem_correspondencia": 0.5405454373840589}, "confidence": 0.5405454373840589, "input_tokens": 36, "latency_ms": 15.881621000005453} +{"id": "g0321-oos_desabafo-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.16226829905773912, "marketplace_pedido": 0.0473234401957991, "vas_consulta": 0.11250064742054194, "internet_consumo": 0.083373861155334, "fidelidade_pontos": 0.09118571310760451, "bonus_nao_recebido": 0.036148720196562935, "portabilidade": 0.008043244638394693, "plano_troca": 0.012150580301100562, "parceiros_ofertas": 0.08683984896506819, "fidelidade_resgate": 0.03797864243160141, "roaming_duvida": 0.020844471117233757, "roaming_pacote": 0.007302339331572061, "cadastro_atualizacao": 0.028270127804645044, "seguranca_fraude": 0.09230282338183307, "recarga_nao_creditada": 0.01390141648420109, "sem_correspondencia": 0.15956582441076853}, "confidence": 0.16226829905773912, "input_tokens": 34, "latency_ms": 30.055961000016396} +{"id": "g0321-oos_desabafo-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.058669039447854815, "recarga_nao_creditada": 0.004573717236280133, "marketplace_pedido": 0.03194237912302235, "sem_correspondencia": 0.9048148641928427}, "confidence": 0.9048148641928427, "input_tokens": 34, "latency_ms": 16.537709999994377} +{"id": "g0321-oos_desabafo-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.053777890458691704, "cancelamento_linha": 0.05249944173736525, "plano_consulta": 0.07886693578434263, "sem_correspondencia": 0.8148557320196004}, "confidence": 0.8148557320196004, "input_tokens": 35, "latency_ms": 16.194648999999117} +{"id": "g0321-oos_desabafo-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.15021758614086866, "recarga_nao_creditada": 0.009149553785073546, "negociacao_religacao": 0.01246926692681802, "fidelidade_pontos": 0.049511266567716816, "vas_consulta": 0.15017261443835414, "plano_troca": 0.021191128533349333, "vas_cancelamento": 0.0202575428857426, "sem_correspondencia": 0.5870310407220769}, "confidence": 0.5870310407220769, "input_tokens": 31, "latency_ms": 16.64515799998867} +{"id": "g0321-oos_desabafo-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.2305374901092908, "plano_nova_linha": 0.02299240838455936, "cadastro_atualizacao": 0.03805475453424112, "seguranca_perda_roubo": 0.07557933323563357, "negociacao_religacao": 0.010430245033697407, "suporte_chip_esim": 0.05889529753593105, "portabilidade": 0.01097473156836798, "negociacao_divida": 0.01238808427096211, "troca_numero": 0.003464541655534006, "plano_consulta": 0.17923406179938747, "conta_segunda_via": 0.02231253922063971, "sem_correspondencia": 0.3351365126517554}, "confidence": 0.3351365126517554, "input_tokens": 32, "latency_ms": 22.758482000000413} +{"id": "g0321-oos_desabafo-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.13978258660548915, "portabilidade": 0.014727677219996276, "conta_contestacao": 0.09327250564706548, "plano_consulta": 0.08816785178651466, "recarga_realizar": 0.010235579401272722, "recarga_nao_creditada": 0.008867947014999015, "vas_contratacao": 0.015737584857415193, "roaming_pacote": 0.018507956767958644, "seguranca_perda_roubo": 0.18396493467466493, "marketplace_pedido": 0.08094013249867503, "seguranca_fraude": 0.11629188052178163, "sem_correspondencia": 0.22950336300416727}, "confidence": 0.22950336300416727, "input_tokens": 33, "latency_ms": 23.010736999992787} +{"id": "g0321-oos_desabafo-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"portabilidade": 0.011913097945525808, "seguranca_fraude": 0.047374261618910736, "suporte_sem_sinal": 0.11861998140429217, "internet_pacote_adicional": 0.4291552441373585, "reclamacao_atendimento": 0.11395585852189709, "vas_consulta": 0.09573017444734269, "roaming_cobranca": 0.004420258403736665, "sem_correspondencia": 0.17883112352093636}, "confidence": 0.4291552441373585, "input_tokens": 35, "latency_ms": 17.27882999998087} +{"id": "g0321-oos_desabafo-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.04413111872201577, "beneficios_consulta": 0.06722700583333707, "vas_cancelamento": 0.01703534830913814, "sem_correspondencia": 0.871606527135509}, "confidence": 0.871606527135509, "input_tokens": 34, "latency_ms": 16.142811000008805} +{"id": "g0321-oos_desabafo-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.007026058448301117, "internet_problema_conexao": 0.012721183395840824, "suporte_chip_esim": 0.00775627260511627, "sem_correspondencia": 0.9724964855507418}, "confidence": 0.9724964855507418, "input_tokens": 33, "latency_ms": 15.968551999975489} +{"id": "g0321-oos_desabafo-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5166462852301554, "vas_contratacao": 0.01729382266453738, "internet_consumo": 0.03705072540978809, "plano_troca": 0.007915123660680787, "vas_consulta": 0.20337309700895462, "recarga_saldo": 0.002095791589311942, "marketplace_pedido": 0.028765733494078127, "sem_correspondencia": 0.18685942094249355}, "confidence": 0.5166462852301554, "input_tokens": 34, "latency_ms": 16.38769100000559} +{"id": "g0321-oos_desabafo-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.050333624693243775, "vas_cancelamento": 0.03166023523881155, "conta_pagamento_confirmacao": 0.07367836409515276, "roaming_duvida": 0.020911875333194607, "fidelidade_pontos": 0.08111010189689316, "fidelidade_resgate": 0.020032585783578985, "bonus_nao_recebido": 0.025178142816642567, "sem_correspondencia": 0.6970950701424826}, "confidence": 0.6970950701424826, "input_tokens": 36, "latency_ms": 16.79626000000667} +{"id": "g0323-oos_desabafo-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6195929789057945, "negociacao_divida": 0.014763926053217179, "fidelidade_resgate": 0.014676132126287475, "parceiros_ofertas": 0.044116938157908694, "negociacao_religacao": 0.0099644393431472, "marketplace_compra": 0.04941331439176969, "suporte_chip_esim": 0.020024227502849996, "sem_correspondencia": 0.22744804351902526}, "confidence": 0.6195929789057945, "input_tokens": 44, "latency_ms": 18.332490999995343} +{"id": "g0323-oos_desabafo-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_pagamento_confirmacao": 0.04664813212330795, "reclamacao_atendimento": 0.09962248498328367, "plano_troca": 0.011238324113138845, "roaming_cobranca": 0.00482846222991856, "internet_pacote_adicional": 0.19065249874827514, "conta_debito_automatico_digital": 0.036743937802162056, "vas_cancelamento": 0.003496807660422799, "conta_explicacao": 0.04148094602068795, "seguranca_fraude": 0.041105596957534275, "atendimento_humano": 0.11159664797150509, "conta_segunda_via": 0.07830159127304599, "plano_consulta": 0.11128523606379379, "cadastro_atualizacao": 0.030361772520143493, "roaming_duvida": 0.008726336727116696, "fidelidade_resgate": 0.01639946872640159, "sem_correspondencia": 0.1675117560792621}, "confidence": 0.19065249874827514, "input_tokens": 38, "latency_ms": 31.94285500001115} +{"id": "g0323-oos_desabafo-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.08699371111053249, "seguranca_perda_roubo": 0.09620840312996644, "recarga_realizar": 0.006925956032015353, "cadastro_atualizacao": 0.05072978249951256, "beneficios_consulta": 0.16585457687972352, "conta_segunda_via": 0.05618129048520729, "internet_problema_conexao": 0.061995500192879006, "sem_correspondencia": 0.47511077967016335}, "confidence": 0.47511077967016335, "input_tokens": 38, "latency_ms": 18.154121000009127} +{"id": "g0323-oos_desabafo-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.2611646861466476, "seguranca_perda_roubo": 0.09470432674818866, "plano_consulta": 0.1565841979204461, "recarga_realizar": 0.00890210520017255, "internet_consumo": 0.08955175125166874, "plano_nova_linha": 0.018145536387048588, "recarga_saldo": 0.006658482604627856, "sem_correspondencia": 0.3642889137411999}, "confidence": 0.3642889137411999, "input_tokens": 37, "latency_ms": 18.783365000018648} +{"id": "g0323-oos_desabafo-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.04351680045599938, "bonus_nao_recebido": 0.07631357127895312, "vas_cancelamento": 0.05900482921309515, "sem_correspondencia": 0.8211647990519524}, "confidence": 0.8211647990519524, "input_tokens": 36, "latency_ms": 18.16333200000031} +{"id": "g0323-oos_desabafo-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.02329202637551073, "parceiros_ofertas": 0.1319108056021953, "atendimento_humano": 0.14514481044886895, "cancelamento_linha": 0.022451476057205433, "recarga_saldo": 0.02480804635463819, "seguranca_perda_roubo": 0.12779796575784935, "recarga_realizar": 0.01766730162441494, "sem_correspondencia": 0.5069275677793171}, "confidence": 0.5069275677793171, "input_tokens": 37, "latency_ms": 17.340464999989535} +{"id": "g0323-oos_desabafo-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.11111614221919101, "portabilidade": 0.008552978834214403, "fidelidade_resgate": 0.0285109861880735, "plano_troca": 0.019024407685984377, "vas_contratacao": 0.011628630690197402, "recarga_realizar": 0.006636967019184155, "negociacao_religacao": 0.009426589220475854, "conta_explicacao": 0.04185025436836556, "conta_segunda_via": 0.08368802156352274, "conta_contestacao": 0.06166828114385818, "reclamacao_atendimento": 0.06794501910674872, "suporte_chip_esim": 0.05087953485518217, "seguranca_perda_roubo": 0.15730273884751847, "atendimento_humano": 0.11687819034388297, "roaming_cobranca": 0.006374071417483302, "sem_correspondencia": 0.2185171864961172}, "confidence": 0.2185171864961172, "input_tokens": 37, "latency_ms": 30.16501999999832} +{"id": "g0323-oos_desabafo-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.21113540507470785, "vas_contratacao": 0.01847056323530887, "conta_debito_automatico_digital": 0.011263141555417312, "seguranca_perda_roubo": 0.0851843368192955, "conta_pagamento_confirmacao": 0.03730033759233051, "recarga_nao_creditada": 0.003952215477201172, "beneficios_consulta": 0.1734411590063723, "cadastro_atualizacao": 0.032819696198660646, "desconto_retencao": 0.02121518393700251, "roaming_cobranca": 0.007345716564767092, "seguranca_fraude": 0.06830179780370106, "sem_correspondencia": 0.32957044673523517}, "confidence": 0.32957044673523517, "input_tokens": 34, "latency_ms": 24.40758300002699} +{"id": "g0323-oos_desabafo-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_consulta": 0.05130478307647937, "marketplace_pedido": 0.041225428413847055, "marketplace_compra": 0.03534050501399029, "internet_consumo": 0.08023735625254627, "conta_debito_automatico_digital": 0.011528859618250564, "troca_numero": 0.0026429981674220226, "atendimento_humano": 0.08362740788384826, "suporte_configuracao": 0.024575883159153485, "recarga_realizar": 0.008701966674978674, "fidelidade_pontos": 0.041629350489678286, "parceiros_ofertas": 0.04032992817611461, "roaming_cobranca": 0.0050524783608851325, "cadastro_atualizacao": 0.027546163466082612, "recarga_nao_creditada": 0.015590626766147142, "suporte_sem_sinal": 0.27234874836992756, "sem_correspondencia": 0.2583175161106487}, "confidence": 0.27234874836992756, "input_tokens": 36, "latency_ms": 29.307506999998623} +{"id": "g0323-oos_desabafo-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.017230316274267948, "seguranca_perda_roubo": 0.024899640837154097, "conta_vencimento": 0.0027995784291485718, "conta_segunda_via": 0.01134380307618436, "marketplace_pedido": 0.026821879582507365, "internet_pacote_adicional": 0.5670384543902894, "suporte_sem_sinal": 0.08656643903965835, "roaming_duvida": 0.014121910560446111, "beneficios_consulta": 0.07304803765469806, "roaming_pacote": 0.004411199887721698, "recarga_saldo": 0.0023791717077325, "troca_numero": 0.0007997350714459768, "roaming_cobranca": 0.004987190807612843, "cancelamento_linha": 0.002267797860461646, "internet_problema_conexao": 0.06181555650454758, "sem_correspondencia": 0.09946928831612346}, "confidence": 0.5670384543902894, "input_tokens": 36, "latency_ms": 29.32394800001248} +{"id": "g0323-oos_desabafo-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.11108010112246362, "internet_problema_conexao": 0.1749617880797517, "cadastro_atualizacao": 0.05187520314735319, "marketplace_compra": 0.0626914641735831, "conta_debito_automatico_digital": 0.011189422419065027, "roaming_pacote": 0.007465321004160536, "desconto_retencao": 0.03760380619647429, "sem_correspondencia": 0.5431328938571485}, "confidence": 0.5431328938571485, "input_tokens": 40, "latency_ms": 18.466732999996793} +{"id": "g0323-oos_desabafo-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.01019413716462518, "troca_numero": 0.007031610979552815, "roaming_duvida": 0.030920091377667974, "suporte_chip_esim": 0.06381547703608663, "fidelidade_resgate": 0.028562179965798417, "fidelidade_pontos": 0.06320490193200143, "conta_explicacao": 0.06105751785910177, "sem_correspondencia": 0.7352140836851658}, "confidence": 0.7352140836851658, "input_tokens": 38, "latency_ms": 18.3597319999933} +{"id": "g0324-oos_desabafo-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"fidelidade_resgate": 0.0296565262743951, "plano_consulta": 0.18603881062968197, "conta_pagamento_confirmacao": 0.08417265279831602, "seguranca_fraude": 0.24589172480837748, "recarga_realizar": 0.018653964984295678, "cancelamento_linha": 0.004401911600809233, "roaming_pacote": 0.005535488123876395, "negociacao_divida": 0.013905524544920432, "vas_contratacao": 0.010640478898575471, "recarga_saldo": 0.010063255400222307, "plano_nova_linha": 0.020830650285106146, "marketplace_compra": 0.04070730213511411, "internet_consumo": 0.0754331364903949, "conta_segunda_via": 0.02635020813603589, "troca_numero": 0.0031692011428632993, "sem_correspondencia": 0.22454916374701556}, "confidence": 0.24589172480837748, "input_tokens": 57, "latency_ms": 31.20349700000702} +{"id": "g0324-oos_desabafo-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.09796277064132299, "internet_consumo": 0.026396243768699586, "conta_vencimento": 0.006758958311995667, "sem_correspondencia": 0.8688820272779818}, "confidence": 0.8688820272779818, "input_tokens": 41, "latency_ms": 16.584418999997297} +{"id": "g0324-oos_desabafo-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.1497938072930105, "plano_consulta": 0.12183821027270049, "vas_cancelamento": 0.009201640500377044, "seguranca_perda_roubo": 0.060484114196884216, "conta_vencimento": 0.008059370654812992, "vas_consulta": 0.14782280104826495, "roaming_duvida": 0.010976909763058935, "suporte_chip_esim": 0.01797042651511305, "conta_contestacao": 0.056278954671141385, "cadastro_atualizacao": 0.03499396998946409, "plano_nova_linha": 0.019389797402011612, "sem_correspondencia": 0.36318999769316074}, "confidence": 0.36318999769316074, "input_tokens": 38, "latency_ms": 23.54477000000088} +{"id": "g0324-oos_desabafo-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.012601948542737518, "negociacao_religacao": 0.018394310318588535, "vas_cancelamento": 0.032079827548337235, "portabilidade": 0.016133986668919933, "desconto_retencao": 0.07333357003207383, "roaming_pacote": 0.016227146867533678, "vas_contratacao": 0.028946387108497864, "sem_correspondencia": 0.8022828229133114}, "confidence": 0.8022828229133114, "input_tokens": 36, "latency_ms": 16.890953000000763} +{"id": "g0324-oos_desabafo-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.06118677465339341, "suporte_sem_sinal": 0.21514616586050145, "desconto_retencao": 0.058466016375034804, "roaming_duvida": 0.037909306020896046, "vas_consulta": 0.15392069289206425, "marketplace_pedido": 0.055305994222968904, "conta_explicacao": 0.06810106235591974, "sem_correspondencia": 0.3499639876192214}, "confidence": 0.3499639876192214, "input_tokens": 42, "latency_ms": 17.22878900000069} +{"id": "g0324-oos_desabafo-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.012950227629410298, "plano_consulta": 0.11623314889022326, "conta_explicacao": 0.043257742617856164, "conta_pagamento_confirmacao": 0.023902764462140534, "suporte_chip_esim": 0.07245024833457532, "roaming_pacote": 0.006948831077577999, "plano_nova_linha": 0.016049615371943667, "sem_correspondencia": 0.7082074216162727}, "confidence": 0.7082074216162727, "input_tokens": 45, "latency_ms": 16.727841000005128} +{"id": "g0324-oos_desabafo-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"suporte_configuracao": 0.015377050663535355, "internet_problema_conexao": 0.033533963142763704, "suporte_sem_sinal": 0.08863272210436976, "plano_consulta": 0.21016553805333907, "recarga_nao_creditada": 0.0029357482126386642, "marketplace_compra": 0.024185911844554157, "internet_consumo": 0.09550410922846937, "plano_troca": 0.008995661199941878, "reclamacao_atendimento": 0.07997408976868275, "marketplace_pedido": 0.020938870701964075, "beneficios_consulta": 0.09105050247941984, "desconto_retencao": 0.011013031555120437, "conta_pagamento_confirmacao": 0.02582985445655689, "negociacao_divida": 0.004135950790658437, "internet_pacote_adicional": 0.19332919344165134, "sem_correspondencia": 0.09439780235633427}, "confidence": 0.21016553805333907, "input_tokens": 48, "latency_ms": 31.217745999981616} +{"id": "g0324-oos_desabafo-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.025870454457781106, "parceiros_ofertas": 0.08346273292612388, "conta_vencimento": 0.008726362439687746, "seguranca_fraude": 0.07602913194622647, "plano_nova_linha": 0.02438595975030261, "plano_consulta": 0.17075926653863197, "marketplace_compra": 0.04379496874326266, "seguranca_perda_roubo": 0.1537596785361954, "roaming_pacote": 0.005508284274308494, "vas_cancelamento": 0.01879174327039579, "beneficios_consulta": 0.10106877585830605, "sem_correspondencia": 0.2878426412587778}, "confidence": 0.2878426412587778, "input_tokens": 36, "latency_ms": 22.523957999993627} +{"id": "g0324-oos_desabafo-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.004112218636847505, "conta_pagamento_confirmacao": 0.03540266417310627, "conta_debito_automatico_digital": 0.020256058023037364, "conta_explicacao": 0.07570738585111789, "suporte_configuracao": 0.030005467143082883, "vas_consulta": 0.17506433087604795, "seguranca_perda_roubo": 0.10948308903949804, "vas_contratacao": 0.01754874046580603, "negociacao_divida": 0.011854930224891405, "desconto_retencao": 0.028947922386442646, "conta_contestacao": 0.08860194963632737, "negociacao_religacao": 0.009567016107289631, "conta_vencimento": 0.009816511844993945, "seguranca_fraude": 0.09909937844553857, "plano_troca": 0.01174293961307029, "sem_correspondencia": 0.2727893975329022}, "confidence": 0.2727893975329022, "input_tokens": 43, "latency_ms": 31.585107000012158} +{"id": "g0324-oos_desabafo-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.13246485013738174, "suporte_sem_sinal": 0.12701573353182924, "conta_pagamento_confirmacao": 0.033152377655055326, "recarga_realizar": 0.0051930401327879815, "conta_vencimento": 0.006034160448729874, "parceiros_ofertas": 0.07807161451997187, "beneficios_consulta": 0.07530280721598094, "vas_consulta": 0.1847895809211107, "vas_contratacao": 0.010180402317410122, "suporte_configuracao": 0.019681030378114663, "conta_debito_automatico_digital": 0.009234487715505148, "marketplace_pedido": 0.0235965119173209, "cancelamento_linha": 0.008132676223123483, "conta_contestacao": 0.03960151870782709, "seguranca_perda_roubo": 0.09372410824111105, "sem_correspondencia": 0.1538250999367399}, "confidence": 0.1847895809211107, "input_tokens": 36, "latency_ms": 30.27082800002745} +{"id": "g0324-oos_desabafo-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.19739720391798887, "negociacao_divida": 0.03330307230556272, "plano_troca": 0.02457134447140917, "plano_nova_linha": 0.023239793560220733, "negociacao_religacao": 0.013265854720825757, "roaming_cobranca": 0.008187381001662991, "suporte_configuracao": 0.05314260737386743, "sem_correspondencia": 0.6468927426484623}, "confidence": 0.6468927426484623, "input_tokens": 42, "latency_ms": 17.239799999998695} +{"id": "g0324-oos_desabafo-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.010025938167562863, "desconto_retencao": 0.03204910869958155, "troca_numero": 0.004344356766574845, "portabilidade": 0.010620407893672126, "parceiros_ofertas": 0.08379837230898256, "conta_contestacao": 0.09211892005391924, "fidelidade_pontos": 0.15816350480095234, "plano_nova_linha": 0.030052854126052495, "negociacao_religacao": 0.01611220298103498, "internet_consumo": 0.05866072400651851, "roaming_pacote": 0.007415965292710374, "marketplace_pedido": 0.07356211635571772, "roaming_cobranca": 0.00905391492157043, "cancelamento_linha": 0.01241112236636705, "conta_segunda_via": 0.035085402870227524, "sem_correspondencia": 0.3665250883885554}, "confidence": 0.3665250883885554, "input_tokens": 42, "latency_ms": 27.81476900000257} +{"id": "g0326-oos_desabafo-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.24955547462859373, "plano_troca": 0.032781473132133504, "roaming_pacote": 0.01869168625186749, "sem_correspondencia": 0.6989713659874053}, "confidence": 0.6989713659874053, "input_tokens": 78, "latency_ms": 15.825081000002683} +{"id": "g0326-oos_desabafo-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 176, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.024909269575033272, "roaming_duvida": 0.044629790803282894, "portabilidade": 0.015911868168098014, "sem_correspondencia": 0.9145490714535858}, "confidence": 0.9145490714535858, "input_tokens": 75, "latency_ms": 15.79566500001306} +{"id": "g0326-oos_desabafo-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 180, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_pagamento_confirmacao": 0.0437919202664631, "suporte_chip_esim": 0.028903288381710107, "beneficios_consulta": 0.10082503369181388, "conta_debito_automatico_digital": 0.00647114632619478, "internet_consumo": 0.04045237286223738, "plano_nova_linha": 0.030775812855194908, "atendimento_humano": 0.0969630031879891, "reclamacao_atendimento": 0.0922986942278771, "roaming_pacote": 0.005798452548523631, "vas_consulta": 0.06157482681656439, "roaming_duvida": 0.014485318949889268, "parceiros_ofertas": 0.060817825535043675, "marketplace_pedido": 0.018760318340280482, "portabilidade": 0.007583765654597029, "seguranca_perda_roubo": 0.24625938705852365, "sem_correspondencia": 0.14423883329709752}, "confidence": 0.24625938705852365, "input_tokens": 79, "latency_ms": 32.92005800000197} +{"id": "g0326-oos_desabafo-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.24054065446773543, "plano_consulta": 0.12724538286797715, "roaming_pacote": 0.009099251824568144, "troca_numero": 0.005833254477076689, "cadastro_atualizacao": 0.03869314242182959, "portabilidade": 0.010092665802446703, "vas_contratacao": 0.017241612422020835, "conta_contestacao": 0.07347891675620438, "plano_troca": 0.012831195969404137, "internet_problema_conexao": 0.06702765935687642, "vas_consulta": 0.1686121292264832, "sem_correspondencia": 0.22930413440737732}, "confidence": 0.24054065446773543, "input_tokens": 67, "latency_ms": 24.322651000005635} +{"id": "g0326-oos_desabafo-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.03228008554696527, "roaming_duvida": 0.012153371444143567, "conta_explicacao": 0.02453886198765862, "negociacao_divida": 0.0076040099499219685, "cadastro_atualizacao": 0.020677485202104735, "conta_vencimento": 0.0051349561394777215, "plano_troca": 0.007087523626534723, "internet_pacote_adicional": 0.5320542137590519, "conta_segunda_via": 0.0188633713803666, "suporte_chip_esim": 0.02862761930360679, "vas_consulta": 0.16161625614069366, "roaming_pacote": 0.005370505765348329, "vas_contratacao": 0.011859867014892875, "desconto_retencao": 0.015479870149202934, "plano_nova_linha": 0.007073235742107884, "sem_correspondencia": 0.1095787668479224}, "confidence": 0.5320542137590519, "input_tokens": 74, "latency_ms": 32.779629999993176} +{"id": "g0326-oos_desabafo-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.021723204534450417, "plano_nova_linha": 0.03670578275708053, "cadastro_atualizacao": 0.02360692189000684, "sem_correspondencia": 0.9179640908184622}, "confidence": 0.9179640908184622, "input_tokens": 71, "latency_ms": 15.808023000005278} +{"id": "g0326-oos_desabafo-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 154, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.08218162816796074, "suporte_chip_esim": 0.1199078158068159, "portabilidade": 0.010028535878430776, "internet_consumo": 0.06297012656022806, "suporte_sem_sinal": 0.3285627489041456, "vas_cancelamento": 0.04166101448915069, "roaming_pacote": 0.006549069439282, "sem_correspondencia": 0.3481390607539862}, "confidence": 0.3481390607539862, "input_tokens": 66, "latency_ms": 20.14392000000953} +{"id": "g0326-oos_desabafo-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 165, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_perda_roubo": 0.22357512082581246, "suporte_sem_sinal": 0.22419092622879427, "negociacao_divida": 0.020652302128832935, "cancelamento_linha": 0.014733665061936673, "conta_pagamento_confirmacao": 0.07322758620338964, "parceiros_ofertas": 0.13496327739582256, "seguranca_fraude": 0.08912781850104323, "desconto_retencao": 0.033308301958557364, "roaming_duvida": 0.019121079255146105, "suporte_chip_esim": 0.007701368264795228, "vas_cancelamento": 0.011496985620277572, "sem_correspondencia": 0.14790156855559194}, "confidence": 0.22419092622879427, "input_tokens": 79, "latency_ms": 27.127351000018507} +{"id": "g0326-oos_desabafo-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6207483876219441, "cadastro_atualizacao": 0.02186107799393756, "bonus_nao_recebido": 0.053354494548437006, "suporte_configuracao": 0.019663858770337543, "fidelidade_pontos": 0.013431664631933907, "suporte_sem_sinal": 0.12287548360552307, "conta_vencimento": 0.0021564873620841954, "sem_correspondencia": 0.1459085454658027}, "confidence": 0.6207483876219441, "input_tokens": 66, "latency_ms": 18.340817999984438} +{"id": "g0326-oos_desabafo-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.027083227861057258, "conta_vencimento": 0.008323645716417432, "internet_problema_conexao": 0.09508233021515376, "negociacao_divida": 0.016305961727040023, "seguranca_fraude": 0.1007343627129455, "recarga_nao_creditada": 0.016395841801383402, "suporte_configuracao": 0.051237729499756496, "conta_contestacao": 0.05337787886228299, "reclamacao_atendimento": 0.16266967997932613, "seguranca_perda_roubo": 0.10969387167798651, "recarga_saldo": 0.009955142105475108, "sem_correspondencia": 0.3491403278411754}, "confidence": 0.3491403278411754, "input_tokens": 64, "latency_ms": 24.576438999986294} +{"id": "g0326-oos_desabafo-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 146, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.060224629265539766, "reclamacao_atendimento": 0.2424996021110609, "conta_segunda_via": 0.02910550278679837, "sem_correspondencia": 0.668170265836601}, "confidence": 0.668170265836601, "input_tokens": 65, "latency_ms": 16.0143729999902} +{"id": "g0326-oos_desabafo-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.1020658692822395, "internet_pacote_adicional": 0.26996870018751695, "internet_problema_conexao": 0.04991371222418986, "vas_cancelamento": 0.018871034161453637, "conta_contestacao": 0.12938993301608118, "portabilidade": 0.00816820320849248, "conta_debito_automatico_digital": 0.008402996133066973, "roaming_duvida": 0.014762330741726035, "seguranca_fraude": 0.08529599184048231, "suporte_sem_sinal": 0.13596517426009053, "roaming_cobranca": 0.008989404284174453, "sem_correspondencia": 0.1682066506604861}, "confidence": 0.26996870018751695, "input_tokens": 63, "latency_ms": 25.777733000012404} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.028934421344416202, "marketplace_pedido": 0.09822248146060719, "internet_consumo": 0.1505154589383107, "bonus_nao_recebido": 0.08353917602288254, "conta_segunda_via": 0.06107377309239929, "seguranca_perda_roubo": 0.053492275020983374, "plano_nova_linha": 0.020686005075366897, "conta_debito_automatico_digital": 0.008956958064300372, "vas_contratacao": 0.021575682582506996, "desconto_retencao": 0.0415023356996168, "internet_problema_conexao": 0.06523994010065069, "sem_correspondencia": 0.3662614925979589}, "confidence": 0.3662614925979589, "input_tokens": 24, "latency_ms": 23.83593000001838} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.02963981784394686, "seguranca_fraude": 0.019204250857511127, "marketplace_compra": 0.02152159764106556, "sem_correspondencia": 0.9296343336574765}, "confidence": 0.9296343336574765, "input_tokens": 26, "latency_ms": 15.419893000000684} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.08145329009396744, "plano_consulta": 0.12597671767117238, "suporte_chip_esim": 0.06341109734874462, "seguranca_perda_roubo": 0.07606885954143025, "recarga_saldo": 0.005864385336525953, "conta_explicacao": 0.038328083243430004, "parceiros_ofertas": 0.17852590360921802, "sem_correspondencia": 0.43037166315551134}, "confidence": 0.43037166315551134, "input_tokens": 25, "latency_ms": 16.532002999980477} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 10, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.012785979117923185, "troca_numero": 0.003813654987801258, "negociacao_divida": 0.016398120121720875, "plano_consulta": 0.2603697391475452, "conta_segunda_via": 0.040855752797045654, "conta_explicacao": 0.04696535161626278, "suporte_configuracao": 0.0346307705652828, "roaming_cobranca": 0.017909485246295605, "marketplace_pedido": 0.040308593352223414, "roaming_duvida": 0.02438331127371713, "conta_vencimento": 0.00874803558464229, "plano_nova_linha": 0.022778391074368656, "beneficios_consulta": 0.11607499776529155, "fidelidade_resgate": 0.023851628546920953, "roaming_pacote": 0.01338422626086311, "sem_correspondencia": 0.3167419625420955}, "confidence": 0.3167419625420955, "input_tokens": 25, "latency_ms": 27.7449079999883} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 12, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.003787762524248462, "roaming_cobranca": 0.0029228010979954265, "vas_cancelamento": 0.005102438438801861, "fidelidade_pontos": 0.031612970258800936, "atendimento_humano": 0.03678253703248492, "troca_numero": 0.0027090448698024205, "marketplace_pedido": 0.030944474358474108, "sem_correspondencia": 0.8861379714193919}, "confidence": 0.8861379714193919, "input_tokens": 26, "latency_ms": 15.979060999995909} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 3, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0016433763086846304, "recarga_realizar": 0.003588553518474632, "plano_troca": 0.006691179239038748, "cadastro_atualizacao": 0.03393539414204836, "parceiros_ofertas": 0.04301635176444151, "internet_pacote_adicional": 0.15811549128942604, "vas_consulta": 0.08048956842167414, "internet_problema_conexao": 0.0199246779107401, "conta_explicacao": 0.02102860249823758, "beneficios_consulta": 0.09354526550666724, "bonus_nao_recebido": 0.01210522931210059, "marketplace_pedido": 0.026623580607891034, "internet_consumo": 0.12613725663699876, "marketplace_compra": 0.03986678272949844, "seguranca_fraude": 0.0265985634208888, "sem_correspondencia": 0.3066901266931894}, "confidence": 0.3066901266931894, "input_tokens": 22, "latency_ms": 28.851163999974005} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 11, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6178252004565931, "roaming_pacote": 0.006185458410897825, "cancelamento_linha": 0.0020774297557799625, "cadastro_atualizacao": 0.027147123166626028, "internet_problema_conexao": 0.016140909613705953, "parceiros_ofertas": 0.052476744280210263, "conta_segunda_via": 0.020695654352519466, "conta_contestacao": 0.015048892002488542, "reclamacao_atendimento": 0.02721850531556647, "atendimento_humano": 0.03993228388124541, "roaming_duvida": 0.01509814406475619, "sem_correspondencia": 0.16015365469961082}, "confidence": 0.6178252004565931, "input_tokens": 24, "latency_ms": 22.088496999998597} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.09099911335527984, "negociacao_religacao": 0.021722622650709365, "seguranca_fraude": 0.10671823685471163, "marketplace_compra": 0.06023446218580095, "conta_vencimento": 0.007586181781350549, "plano_troca": 0.01620327341218514, "fidelidade_pontos": 0.041849133465212185, "bonus_nao_recebido": 0.04437188892997393, "suporte_configuracao": 0.04424103065503962, "atendimento_humano": 0.05138168214327299, "recarga_nao_creditada": 0.012435494239780237, "sem_correspondencia": 0.5022568803266836}, "confidence": 0.5022568803266836, "input_tokens": 23, "latency_ms": 21.591736000004857} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 5, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.07092087197028088, "plano_nova_linha": 0.030609839640918193, "recarga_nao_creditada": 0.003178120459290804, "plano_troca": 0.013983434512217187, "portabilidade": 0.010386272664861603, "internet_consumo": 0.052441702965766494, "suporte_sem_sinal": 0.1941975566104672, "sem_correspondencia": 0.6242822011761976}, "confidence": 0.6242822011761976, "input_tokens": 23, "latency_ms": 16.04358000000161} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.008623533825981676, "internet_problema_conexao": 0.04078965980044788, "marketplace_compra": 0.04870792074040003, "recarga_nao_creditada": 0.004339846288432438, "negociacao_divida": 0.021842876306827987, "recarga_saldo": 0.005373905843480173, "vas_contratacao": 0.015302097325106448, "sem_correspondencia": 0.8550201598693233}, "confidence": 0.8550201598693233, "input_tokens": 24, "latency_ms": 15.871067999995603} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.194807767868042, "suporte_sem_sinal": 0.35940268635749817, "atendimento_humano": 0.07127359509468079, "sem_correspondencia": 0.37451595067977905}, "confidence": 0.37451595067977905, "input_tokens": 24, "latency_ms": 15.48164499999416} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.26182886031503166, "plano_troca": 0.01901000670867017, "roaming_pacote": 0.006834096964732106, "vas_cancelamento": 0.0253109848482372, "bonus_nao_recebido": 0.045112690223118077, "internet_consumo": 0.07329427936563025, "parceiros_ofertas": 0.12083912213157244, "vas_contratacao": 0.011417774079483547, "conta_pagamento_confirmacao": 0.02957172214637935, "atendimento_humano": 0.10672887036977609, "conta_contestacao": 0.05165966044825772, "sem_correspondencia": 0.2483919323991114}, "confidence": 0.26182886031503166, "input_tokens": 62, "latency_ms": 23.2891829999744} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_debito_automatico_digital": 0.09745372981576858, "roaming_duvida": 0.025425799581711827, "recarga_saldo": 0.006484588242131943, "desconto_retencao": 0.02783501563526481, "suporte_sem_sinal": 0.42986530726102884, "negociacao_religacao": 0.007900184141800775, "seguranca_perda_roubo": 0.06832116202199755, "sem_correspondencia": 0.33671421330029566}, "confidence": 0.42986530726102884, "input_tokens": 50, "latency_ms": 19.752323000005845} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.12476163790316415, "conta_vencimento": 0.007606042347219844, "internet_pacote_adicional": 0.22027347255981233, "desconto_retencao": 0.0173309116117437, "suporte_chip_esim": 0.038760063651774423, "recarga_saldo": 0.006504755692837899, "troca_numero": 0.0026848943438495644, "plano_nova_linha": 0.018233938775224817, "parceiros_ofertas": 0.16078706643480642, "conta_contestacao": 0.07312724247946384, "vas_cancelamento": 0.018072680265835802, "sem_correspondencia": 0.3118572939342672}, "confidence": 0.3118572939342672, "input_tokens": 47, "latency_ms": 22.25425999998265} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.022110855237735698, "portabilidade": 0.02092528346123912, "suporte_sem_sinal": 0.26182389295914754, "vas_contratacao": 0.015292602612580083, "roaming_cobranca": 0.005494499121086438, "suporte_configuracao": 0.0627017096560938, "conta_debito_automatico_digital": 0.01574257390910188, "sem_correspondencia": 0.5959085830430154}, "confidence": 0.5959085830430154, "input_tokens": 48, "latency_ms": 17.74535600000604} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.022316489568614248, "vas_contratacao": 0.01895602092474543, "marketplace_compra": 0.04053600575506644, "sem_correspondencia": 0.9181914837515739}, "confidence": 0.9181914837515739, "input_tokens": 46, "latency_ms": 15.784815000017716} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.006482004566128304, "conta_segunda_via": 0.02377828364746169, "negociacao_divida": 0.0075068370356698175, "roaming_cobranca": 0.004490367076256943, "reclamacao_atendimento": 0.1124898329087509, "suporte_configuracao": 0.057795661652426146, "fidelidade_resgate": 0.02908520361246965, "conta_contestacao": 0.05541252642545697, "internet_consumo": 0.08432369565340356, "parceiros_ofertas": 0.08201089390631955, "seguranca_perda_roubo": 0.09944143757047053, "negociacao_religacao": 0.009253890128637286, "suporte_chip_esim": 0.07739855989601545, "plano_nova_linha": 0.024941879919118008, "portabilidade": 0.010100025547248898, "sem_correspondencia": 0.3154889004541663}, "confidence": 0.3154889004541663, "input_tokens": 45, "latency_ms": 29.886658000009447} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.05825127037322671, "plano_nova_linha": 0.01538172960256915, "seguranca_perda_roubo": 0.06027776141211045, "sem_correspondencia": 0.8660892386120937}, "confidence": 0.8660892386120937, "input_tokens": 45, "latency_ms": 15.587648000007448} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"roaming_cobranca": 0.0035664695049340313, "suporte_chip_esim": 0.01705370085646435, "recarga_nao_creditada": 0.004520635086889303, "roaming_duvida": 0.009292152641027028, "reclamacao_atendimento": 0.09683839904637337, "marketplace_pedido": 0.04890807681599202, "marketplace_compra": 0.05120147354005669, "suporte_configuracao": 0.027859790043087376, "fidelidade_resgate": 0.016075519725117685, "troca_numero": 0.0030455658916714347, "conta_segunda_via": 0.017168175301192884, "plano_consulta": 0.047499611619862825, "seguranca_fraude": 0.08851444655273522, "suporte_sem_sinal": 0.40158345996153755, "portabilidade": 0.008152567720766606, "sem_correspondencia": 0.15871995569229158}, "confidence": 0.40158345996153755, "input_tokens": 44, "latency_ms": 31.428350999988197} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.028102998527973846, "suporte_configuracao": 0.08008267224081374, "conta_pagamento_confirmacao": 0.04569846900398937, "suporte_chip_esim": 0.023314493471815988, "seguranca_perda_roubo": 0.11080006095171156, "cancelamento_linha": 0.021534449131323373, "beneficios_consulta": 0.1320491025462479, "sem_correspondencia": 0.5584177541261242}, "confidence": 0.5584177541261242, "input_tokens": 45, "latency_ms": 17.30194500001403} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.004622360771069, "desconto_retencao": 0.007117250125547058, "vas_cancelamento": 0.004436643404958679, "plano_consulta": 0.25998115987484477, "internet_consumo": 0.08407239760769471, "portabilidade": 0.006958786983729861, "roaming_pacote": 0.004029344371094248, "plano_troca": 0.009106891386655616, "plano_nova_linha": 0.012730804491341004, "cadastro_atualizacao": 0.03246771972687246, "negociacao_religacao": 0.00688759994452875, "bonus_nao_recebido": 0.030569362049487604, "reclamacao_atendimento": 0.139678525351037, "conta_segunda_via": 0.057167035581162345, "conta_contestacao": 0.04618421649039537, "sem_correspondencia": 0.2939899018395815}, "confidence": 0.2939899018395815, "input_tokens": 45, "latency_ms": 29.802230999990797} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11466892853891543, "negociacao_divida": 0.027934633257950526, "internet_problema_conexao": 0.2711228915146496, "fidelidade_pontos": 0.10276774280221478, "plano_consulta": 0.09320387141507723, "vas_contratacao": 0.01781351800840379, "roaming_pacote": 0.011278937416748487, "sem_correspondencia": 0.3612094770460402}, "confidence": 0.3612094770460402, "input_tokens": 44, "latency_ms": 17.53959300000929} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.009011163013527444, "seguranca_fraude": 0.04155699425887909, "portabilidade": 0.005184023502485447, "internet_pacote_adicional": 0.2257201217976755, "recarga_nao_creditada": 0.004982885753354533, "negociacao_divida": 0.0063365664606004745, "vas_cancelamento": 0.0061354990263283804, "vas_consulta": 0.1491718833394303, "conta_vencimento": 0.0035798866232273343, "suporte_sem_sinal": 0.2459416246624152, "atendimento_humano": 0.1865167735484535, "sem_correspondencia": 0.11586257801362282}, "confidence": 0.2459416246624152, "input_tokens": 46, "latency_ms": 23.270130000014433} +{"id": "g0333-oos_ininteligivel-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.11670654636623577, "plano_troca": 0.028156182688949826, "plano_consulta": 0.17756583358835273, "seguranca_fraude": 0.07756358630690904, "conta_segunda_via": 0.03899574030736012, "roaming_duvida": 0.01801631656713296, "beneficios_consulta": 0.13470991382388126, "internet_problema_conexao": 0.06706182125965313, "atendimento_humano": 0.07793717333102962, "negociacao_religacao": 0.010994037030075917, "desconto_retencao": 0.0137394959732358, "sem_correspondencia": 0.23855335275718384}, "confidence": 0.23855335275718384, "input_tokens": 39, "latency_ms": 23.992458000009265} +{"id": "g0333-oos_ininteligivel-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.013403325104468337, "cadastro_atualizacao": 0.06797622023937462, "internet_problema_conexao": 0.0849583282934425, "fidelidade_pontos": 0.12683233394304816, "troca_numero": 0.0039627146205943285, "negociacao_divida": 0.01516944050023391, "internet_consumo": 0.05284168477729707, "fidelidade_resgate": 0.02227378038391301, "conta_segunda_via": 0.030471676421387258, "conta_vencimento": 0.006160237251739476, "plano_consulta": 0.06170511509068572, "sem_correspondencia": 0.5142451433738155}, "confidence": 0.5142451433738155, "input_tokens": 41, "latency_ms": 21.938577000014448} +{"id": "g0333-oos_ininteligivel-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.11769450214758605, "conta_explicacao": 0.0691734016669776, "vas_cancelamento": 0.03024642107503371, "roaming_duvida": 0.04206468078734076, "plano_troca": 0.0359947972075217, "internet_problema_conexao": 0.12244180339042128, "recarga_realizar": 0.009799955211953246, "sem_correspondencia": 0.5725844385131656}, "confidence": 0.5725844385131656, "input_tokens": 51, "latency_ms": 16.99947299999849} +{"id": "g0333-oos_ininteligivel-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0910991692403445, "conta_debito_automatico_digital": 0.008418251185706285, "negociacao_religacao": 0.005497934995364437, "seguranca_perda_roubo": 0.01677861135772133, "recarga_nao_creditada": 0.001878997390618903, "conta_pagamento_confirmacao": 0.025250042927336836, "marketplace_pedido": 0.042219696492884484, "sem_correspondencia": 0.8088572964100232}, "confidence": 0.8088572964100232, "input_tokens": 40, "latency_ms": 17.39469699998608} +{"id": "g0333-oos_ininteligivel-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.01789431931056533, "marketplace_compra": 0.03069861960710823, "fidelidade_pontos": 0.024858120332126598, "conta_vencimento": 0.005300097458721837, "internet_problema_conexao": 0.0352439191931777, "vas_consulta": 0.1532666916425664, "atendimento_humano": 0.08538391165216527, "roaming_cobranca": 0.012808882403861788, "negociacao_religacao": 0.00984185895013593, "plano_nova_linha": 0.019380283675563277, "internet_consumo": 0.06558163079369461, "sem_correspondencia": 0.5397416649803131}, "confidence": 0.5397416649803131, "input_tokens": 42, "latency_ms": 21.56976699998836} +{"id": "g0333-oos_ininteligivel-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.02047059626461002, "conta_pagamento_confirmacao": 0.021744658664699764, "reclamacao_atendimento": 0.03331896870617839, "conta_segunda_via": 0.027389198388044062, "internet_pacote_adicional": 0.692939622725318, "fidelidade_resgate": 0.010569801282302184, "conta_explicacao": 0.025702761227344165, "sem_correspondencia": 0.1678643927415035}, "confidence": 0.692939622725318, "input_tokens": 40, "latency_ms": 17.10764300000278} +{"id": "g0333-oos_ininteligivel-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.00471990486789003, "cancelamento_linha": 0.006461548021636824, "desconto_retencao": 0.018787494900362536, "vas_consulta": 0.2414432739839905, "internet_consumo": 0.06503840126994184, "negociacao_religacao": 0.010173146207453325, "marketplace_pedido": 0.07334672293694981, "internet_pacote_adicional": 0.23459215184661042, "roaming_pacote": 0.004064131272546282, "fidelidade_pontos": 0.11894606668642414, "vas_cancelamento": 0.00617551742376873, "suporte_chip_esim": 0.016452456743560124, "fidelidade_resgate": 0.018743752539417024, "conta_segunda_via": 0.021452793097710254, "portabilidade": 0.008257079364981414, "sem_correspondencia": 0.15134555883675677}, "confidence": 0.2414432739839905, "input_tokens": 37, "latency_ms": 28.96635900000888} +{"id": "g0333-oos_ininteligivel-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.025934767632988857, "conta_explicacao": 0.01602002344932298, "cadastro_atualizacao": 0.028228886973630313, "sem_correspondencia": 0.9298163219440578}, "confidence": 0.9298163219440578, "input_tokens": 43, "latency_ms": 15.813669000010577} +{"id": "g0333-oos_ininteligivel-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.021911757510182074, "atendimento_humano": 0.03459909177357086, "plano_troca": 0.008731283235023734, "sem_correspondencia": 0.9347578674812234}, "confidence": 0.9347578674812234, "input_tokens": 38, "latency_ms": 15.633584999989125} +{"id": "g0333-oos_ininteligivel-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.008061203091709657, "cadastro_atualizacao": 0.03577846997085664, "parceiros_ofertas": 0.08616331131402737, "sem_correspondencia": 0.8699970156234064}, "confidence": 0.8699970156234064, "input_tokens": 44, "latency_ms": 15.540958000002547} +{"id": "g0333-oos_ininteligivel-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_nova_linha": 0.037208173415342306, "vas_consulta": 0.2009569704064734, "plano_troca": 0.012571586293035283, "parceiros_ofertas": 0.042896345247771514, "conta_explicacao": 0.030772130929219505, "suporte_chip_esim": 0.02163047715517914, "recarga_realizar": 0.0037465824271210976, "internet_pacote_adicional": 0.3951287864718752, "vas_contratacao": 0.024907667184037235, "roaming_duvida": 0.01049142982566463, "negociacao_religacao": 0.010414694433469629, "sem_correspondencia": 0.20927515621081108}, "confidence": 0.3951287864718752, "input_tokens": 39, "latency_ms": 22.26994299999774} +{"id": "g0333-oos_ininteligivel-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.12277092020581797, "portabilidade": 0.013689889450844359, "internet_pacote_adicional": 0.17808132926762515, "internet_problema_conexao": 0.07714755544333697, "troca_numero": 0.004512510063633685, "desconto_retencao": 0.03312088372481625, "seguranca_fraude": 0.0658214280192374, "sem_correspondencia": 0.5048554838246883}, "confidence": 0.5048554838246883, "input_tokens": 42, "latency_ms": 16.39372500000036} +{"id": "g0338-oos_ininteligivel-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.2907998924881196, "vas_consulta": 0.09549605314797281, "negociacao_religacao": 0.006785783602724603, "troca_numero": 0.001947324766531395, "plano_consulta": 0.1515564952393583, "roaming_duvida": 0.013090985188431707, "bonus_nao_recebido": 0.030978941119736605, "internet_problema_conexao": 0.06268905988385662, "roaming_pacote": 0.007895472635972633, "marketplace_pedido": 0.03416077496470753, "conta_explicacao": 0.031354260400405384, "negociacao_divida": 0.007643105167368915, "recarga_nao_creditada": 0.005674034483895476, "plano_nova_linha": 0.013260595796866621, "fidelidade_resgate": 0.011348480612378134, "sem_correspondencia": 0.23531874050167367}, "confidence": 0.2907998924881196, "input_tokens": 33, "latency_ms": 29.037197000008064} +{"id": "g0338-oos_ininteligivel-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.0547505223676718, "seguranca_perda_roubo": 0.072349401484412, "internet_problema_conexao": 0.05501232832706953, "sem_correspondencia": 0.8178877478208467}, "confidence": 0.8178877478208467, "input_tokens": 29, "latency_ms": 15.738421999998309} +{"id": "g0338-oos_ininteligivel-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.023018972192500934, "conta_debito_automatico_digital": 0.023537905114040567, "cadastro_atualizacao": 0.04402023781862726, "internet_consumo": 0.06480896260168782, "desconto_retencao": 0.05965954241994874, "recarga_realizar": 0.010940186320206553, "troca_numero": 0.003315532704002664, "recarga_saldo": 0.005494152015383487, "suporte_chip_esim": 0.06870399189943847, "seguranca_fraude": 0.15470976619653473, "fidelidade_resgate": 0.04776789091171869, "sem_correspondencia": 0.4940228598059101}, "confidence": 0.4940228598059101, "input_tokens": 29, "latency_ms": 22.960716999989472} +{"id": "g0338-oos_ininteligivel-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 20, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.10293452721803954, "conta_contestacao": 0.08182154971329014, "conta_pagamento_confirmacao": 0.03288864195803261, "marketplace_pedido": 0.046289531285835184, "roaming_duvida": 0.019448251516334527, "conta_debito_automatico_digital": 0.010229230396339974, "conta_vencimento": 0.007034783399489713, "sem_correspondencia": 0.6993534845126383}, "confidence": 0.6993534845126383, "input_tokens": 28, "latency_ms": 16.754644000002372} +{"id": "g0338-oos_ininteligivel-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.009135053565129257, "conta_explicacao": 0.04850380411475504, "recarga_saldo": 0.007005830567713, "vas_consulta": 0.09287845214761452, "internet_pacote_adicional": 0.4271713987511478, "conta_segunda_via": 0.030709563659815184, "negociacao_divida": 0.012105075435142387, "conta_contestacao": 0.04234977413217799, "fidelidade_resgate": 0.014101956575831758, "internet_problema_conexao": 0.06900146699589847, "bonus_nao_recebido": 0.023445184931192846, "sem_correspondencia": 0.22359243912358176}, "confidence": 0.4271713987511478, "input_tokens": 26, "latency_ms": 22.956862999990335} +{"id": "g0338-oos_ininteligivel-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.006697710279113674, "vas_consulta": 0.09003042738737331, "parceiros_ofertas": 0.031102529151987735, "sem_correspondencia": 0.8721693331815252}, "confidence": 0.8721693331815252, "input_tokens": 28, "latency_ms": 16.95577400002435} +{"id": "g0338-oos_ininteligivel-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 13, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.00397713982569329, "plano_troca": 0.008331841536997958, "internet_pacote_adicional": 0.5726803367844681, "conta_explicacao": 0.018455435894614396, "vas_consulta": 0.1039561746841523, "plano_consulta": 0.05126723119413013, "suporte_chip_esim": 0.006906436547209334, "sem_correspondencia": 0.2344254035327345}, "confidence": 0.5726803367844681, "input_tokens": 26, "latency_ms": 16.62799000001769} +{"id": "g0338-oos_ininteligivel-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.10219006133637346, "fidelidade_resgate": 0.02528694061266148, "suporte_chip_esim": 0.028283673775020238, "negociacao_divida": 0.014969677347889055, "vas_consulta": 0.15526722567489679, "plano_consulta": 0.061505580782192315, "bonus_nao_recebido": 0.023523110798263535, "fidelidade_pontos": 0.08679411581896863, "cadastro_atualizacao": 0.0315627652920154, "roaming_cobranca": 0.006661927703542142, "troca_numero": 0.004736486893225855, "sem_correspondencia": 0.4592184339649511}, "confidence": 0.4592184339649511, "input_tokens": 32, "latency_ms": 22.947749999985945} +{"id": "g0338-oos_ininteligivel-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.020409209606216266, "recarga_realizar": 0.006180774871770351, "conta_segunda_via": 0.024930305720934864, "sem_correspondencia": 0.9484797098010785}, "confidence": 0.9484797098010785, "input_tokens": 28, "latency_ms": 15.72652999999491} +{"id": "g0338-oos_ininteligivel-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 34, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.06924856963793487, "conta_segunda_via": 0.04477518644715258, "vas_contratacao": 0.019316998585061685, "plano_nova_linha": 0.020398997939598353, "internet_pacote_adicional": 0.4545263195501541, "negociacao_divida": 0.013592573352037996, "roaming_duvida": 0.014882893726950864, "negociacao_religacao": 0.010428538191465992, "fidelidade_pontos": 0.032658631734512694, "cadastro_atualizacao": 0.029687897224344083, "recarga_realizar": 0.003714668903885954, "sem_correspondencia": 0.2867687247069008}, "confidence": 0.4545263195501541, "input_tokens": 31, "latency_ms": 22.747223999999733} diff --git a/reports/test/predictions-gliner-cuda-r3.jsonl b/reports/test/predictions-gliner-cuda-r3.jsonl new file mode 100644 index 0000000..0a4cb64 --- /dev/null +++ b/reports/test/predictions-gliner-cuda-r3.jsonl @@ -0,0 +1,1744 @@ +{"id": "g0000-conta_segunda_via-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": true, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.010102131251097067, "conta_pagamento_confirmacao": 0.06592588771945268, "conta_contestacao": 0.10782872722277714, "recarga_realizar": 0.003504984260577714, "marketplace_compra": 0.023820833873852573, "conta_explicacao": 0.06559052219069937, "conta_debito_automatico_digital": 0.013472636026395172, "sem_correspondencia": 0.7097542774551483}, "confidence": 0.7097542774551483, "input_tokens": 32, "latency_ms": 240.44108399999686} +{"id": "g0000-conta_segunda_via-curto_neutro-01-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.06354811184588324, "conta_debito_automatico_digital": 0.023514334637992112, "conta_vencimento": 0.01839639101318399, "conta_pagamento_confirmacao": 0.07260915054252336, "conta_segunda_via": 0.4323007859058854, "conta_explicacao": 0.06643464564758492, "fidelidade_resgate": 0.022135479870486554, "sem_correspondencia": 0.30106110053646046}, "confidence": 0.4323007859058854, "input_tokens": 36, "latency_ms": 113.07469199999787} +{"id": "g0000-conta_segunda_via-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0073212507424490845, "recarga_nao_creditada": 0.0009676412568332798, "conta_contestacao": 0.019806942891895753, "conta_explicacao": 0.019733100191111276, "conta_vencimento": 0.0018209195994020374, "conta_segunda_via": 0.8645096606164943, "conta_pagamento_confirmacao": 0.012095066143568312, "sem_correspondencia": 0.07374541855824605}, "confidence": 0.8645096606164943, "input_tokens": 31, "latency_ms": 106.2818679999964} +{"id": "g0000-conta_segunda_via-curto_neutro-03-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.14077073755177075, "conta_contestacao": 0.11758508138612156, "conta_segunda_via": 0.20567550378070784, "sem_correspondencia": 0.5359686772813999}, "confidence": 0.5359686772813999, "input_tokens": 32, "latency_ms": 274.4776040000261} +{"id": "g0000-conta_segunda_via-curto_neutro-04-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.09126752018666044, "conta_segunda_via": 0.5024538718098241, "conta_debito_automatico_digital": 0.02292500659934023, "conta_explicacao": 0.06377609923117024, "conta_pagamento_confirmacao": 0.07955699543677962, "conta_vencimento": 0.009339100833455348, "roaming_duvida": 0.007796613160931254, "sem_correspondencia": 0.22288479274183873}, "confidence": 0.5024538718098241, "input_tokens": 36, "latency_ms": 23.109701000009863} +{"id": "g0000-conta_segunda_via-curto_neutro-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.16180255106678185, "suporte_chip_esim": 0.02591836732888252, "conta_explicacao": 0.08493615250336933, "conta_pagamento_confirmacao": 0.08642593340073843, "cancelamento_linha": 0.009069332251049538, "conta_debito_automatico_digital": 0.08234417737594146, "plano_troca": 0.012689231424480701, "portabilidade": 0.018150354463480248, "plano_consulta": 0.06297739823918652, "conta_segunda_via": 0.1666633994317358, "conta_vencimento": 0.00829356007599164, "sem_correspondencia": 0.28072954243836196}, "confidence": 0.28072954243836196, "input_tokens": 37, "latency_ms": 23.523043000011512} +{"id": "g0000-conta_segunda_via-curto_neutro-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11661793639117289, "conta_segunda_via": 0.36209590322065066, "conta_explicacao": 0.1304537841812904, "sem_correspondencia": 0.39083237620688605}, "confidence": 0.39083237620688605, "input_tokens": 29, "latency_ms": 15.583735000006982} +{"id": "g0000-conta_segunda_via-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.013468190726603775, "conta_pagamento_confirmacao": 0.1713231167646546, "conta_debito_automatico_digital": 0.030620820135902907, "conta_contestacao": 0.07085676332883321, "conta_explicacao": 0.06738808600482152, "atendimento_humano": 0.04628322170041751, "bonus_nao_recebido": 0.01192790988248788, "sem_correspondencia": 0.5881318914562786}, "confidence": 0.5881318914562786, "input_tokens": 35, "latency_ms": 16.349611000009645} +{"id": "g0000-conta_segunda_via-curto_neutro-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.11765047601031761, "conta_segunda_via": 0.1455659977385328, "recarga_realizar": 0.006354829130754605, "conta_vencimento": 0.008733166153981673, "conta_contestacao": 0.10766998397674453, "conta_pagamento_confirmacao": 0.06904649554444302, "conta_explicacao": 0.08185222531495401, "sem_correspondencia": 0.4631268261302718}, "confidence": 0.4631268261302718, "input_tokens": 35, "latency_ms": 17.006049000002577} +{"id": "g0000-conta_segunda_via-curto_neutro-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"vas_contratacao": 0.015514170645604149, "conta_debito_automatico_digital": 0.0191552160546307, "plano_troca": 0.0027740789120642823, "conta_vencimento": 0.003741242672843708, "conta_explicacao": 0.0318405867698024, "marketplace_pedido": 0.03231342293462893, "recarga_nao_creditada": 0.0021001304027770122, "conta_segunda_via": 0.42844864843302355, "vas_consulta": 0.1555239752318289, "conta_contestacao": 0.02679612867289946, "suporte_configuracao": 0.007838488963980615, "marketplace_compra": 0.022056512923394514, "portabilidade": 0.006884322041692113, "fidelidade_pontos": 0.007092464241306941, "conta_pagamento_confirmacao": 0.14811520778828657, "sem_correspondencia": 0.08980540331123613}, "confidence": 0.42844864843302355, "input_tokens": 36, "latency_ms": 33.81069900001421} +{"id": "g0000-conta_segunda_via-curto_neutro-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8280831186895379, "recarga_nao_creditada": 0.001389734498217818, "conta_explicacao": 0.024319167039284446, "conta_vencimento": 0.002683683871114091, "conta_debito_automatico_digital": 0.0024659758208100385, "conta_pagamento_confirmacao": 0.03553937953869231, "conta_contestacao": 0.012368254714598105, "sem_correspondencia": 0.09315068582774531}, "confidence": 0.8280831186895379, "input_tokens": 31, "latency_ms": 16.72906000001717} +{"id": "g0000-conta_segunda_via-curto_neutro-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.2769411864193049, "conta_contestacao": 0.10731987149983357, "conta_explicacao": 0.1540572677714512, "sem_correspondencia": 0.4616816743094103}, "confidence": 0.4616816743094103, "input_tokens": 32, "latency_ms": 16.68599900000345} +{"id": "g0001-conta_segunda_via-informal_abreviado-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8206725825505184, "fidelidade_pontos": 0.00897694763533911, "conta_vencimento": 0.002187032747236282, "conta_debito_automatico_digital": 0.004039686226812684, "suporte_configuracao": 0.007218610125468293, "plano_consulta": 0.007543496887660428, "desconto_retencao": 0.0023537914115390997, "conta_explicacao": 0.018127292635211647, "conta_contestacao": 0.016484441454432244, "portabilidade": 0.005914505183959099, "conta_pagamento_confirmacao": 0.024688668876712706, "sem_correspondencia": 0.08179294426510991}, "confidence": 0.8206725825505184, "input_tokens": 50, "latency_ms": 23.775899000014533} +{"id": "g0001-conta_segunda_via-informal_abreviado-01-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.06871723057793323, "conta_segunda_via": 0.43111449129693136, "conta_vencimento": 0.005488223265370935, "conta_debito_automatico_digital": 0.04519432686290555, "conta_pagamento_confirmacao": 0.07641748060038776, "conta_explicacao": 0.09431516954455861, "suporte_configuracao": 0.02996631521991794, "sem_correspondencia": 0.24878676263199462}, "confidence": 0.43111449129693136, "input_tokens": 49, "latency_ms": 22.849485999984154} +{"id": "g0001-conta_segunda_via-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.15555252026147778, "bonus_nao_recebido": 0.04678731006485892, "conta_vencimento": 0.007805406527090306, "conta_debito_automatico_digital": 0.0413851772338256, "conta_explicacao": 0.12608291120676152, "internet_consumo": 0.10977866423936562, "conta_contestacao": 0.08177276643617475, "sem_correspondencia": 0.4308352440304455}, "confidence": 0.4308352440304455, "input_tokens": 48, "latency_ms": 17.617110999992747} +{"id": "g0001-conta_segunda_via-informal_abreviado-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 0.013688116407680017, "conta_segunda_via": 0.9095045972891631, "conta_vencimento": 0.01793870898256784, "conta_debito_automatico_digital": 0.0016365405259748064, "conta_contestacao": 0.00975349271305146, "conta_explicacao": 0.012438966027949055, "plano_troca": 0.0022608006959777363, "sem_correspondencia": 0.03277877735763599}, "confidence": 0.9095045972891631, "input_tokens": 49, "latency_ms": 17.638492000003225} +{"id": "g0001-conta_segunda_via-informal_abreviado-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.3952023497267442, "conta_contestacao": 0.08364593585399657, "conta_debito_automatico_digital": 0.016721672515566183, "conta_pagamento_confirmacao": 0.05725398760293297, "bonus_nao_recebido": 0.0244592323457628, "conta_explicacao": 0.09771200550411616, "conta_vencimento": 0.009307817113866404, "sem_correspondencia": 0.3156969993370148}, "confidence": 0.3952023497267442, "input_tokens": 50, "latency_ms": 17.959684999993897} +{"id": "g0001-conta_segunda_via-informal_abreviado-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.059943220644146276, "conta_debito_automatico_digital": 0.017908582205341174, "conta_pagamento_confirmacao": 0.05890627865395758, "conta_contestacao": 0.05569161766840138, "fidelidade_pontos": 0.017395175742334477, "conta_vencimento": 0.007762396130415481, "conta_segunda_via": 0.470078699955512, "sem_correspondencia": 0.31231402899989164}, "confidence": 0.470078699955512, "input_tokens": 46, "latency_ms": 17.567028999991408} +{"id": "g0001-conta_segunda_via-informal_abreviado-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_nova_linha": 0.003681114136219936, "conta_vencimento": 0.000959217945383061, "conta_pagamento_confirmacao": 0.014877421619482464, "conta_debito_automatico_digital": 0.00476905698353578, "conta_segunda_via": 0.9065084358725535, "conta_contestacao": 0.009191620063570273, "conta_explicacao": 0.012315898999625752, "sem_correspondencia": 0.04769723437962921}, "confidence": 0.9065084358725535, "input_tokens": 50, "latency_ms": 18.749998000004098} +{"id": "g0001-conta_segunda_via-informal_abreviado-07-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.4564188948807285, "conta_contestacao": 0.1268963943884314, "conta_explicacao": 0.10803797680082952, "sem_correspondencia": 0.3086467339300106}, "confidence": 0.4564188948807285, "input_tokens": 53, "latency_ms": 15.626332000010734} +{"id": "g0001-conta_segunda_via-informal_abreviado-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"fidelidade_pontos": 0.03478082046714886, "conta_contestacao": 0.04051058913917723, "conta_explicacao": 0.04621100252238928, "internet_pacote_adicional": 0.08078319927325749, "conta_debito_automatico_digital": 0.013702583158150754, "conta_vencimento": 0.002362899118367661, "conta_pagamento_confirmacao": 0.056140160743596436, "atendimento_humano": 0.022593925748922924, "troca_numero": 0.0015258978312581541, "conta_segunda_via": 0.5870992794198372, "seguranca_fraude": 0.02459723235817812, "sem_correspondencia": 0.08969241021971588}, "confidence": 0.5870992794198372, "input_tokens": 48, "latency_ms": 23.47542100000055} +{"id": "g0001-conta_segunda_via-informal_abreviado-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8965169096281888, "conta_explicacao": 0.02525674134064883, "conta_contestacao": 0.03021154162724735, "sem_correspondencia": 0.04801480740391505}, "confidence": 0.8965169096281888, "input_tokens": 50, "latency_ms": 16.422368000007737} +{"id": "g0001-conta_segunda_via-informal_abreviado-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"seguranca_fraude": 0.19129660783495192, "conta_vencimento": 0.002832430423428676, "conta_explicacao": 0.0781769829374507, "conta_debito_automatico_digital": 0.031202165504365262, "troca_numero": 0.00306700427082159, "conta_pagamento_confirmacao": 0.035315759586893224, "recarga_realizar": 0.0036816699541783217, "conta_contestacao": 0.06525678952418693, "marketplace_pedido": 0.06022233906734977, "internet_problema_conexao": 0.031054759492099255, "conta_segunda_via": 0.3895339083541047, "sem_correspondencia": 0.10835958305016966}, "confidence": 0.3895339083541047, "input_tokens": 49, "latency_ms": 23.471962000002122} +{"id": "g0001-conta_segunda_via-informal_abreviado-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8942745707452867, "conta_contestacao": 0.020218770461447506, "conta_explicacao": 0.022839029697873842, "sem_correspondencia": 0.06266762909539197}, "confidence": 0.8942745707452867, "input_tokens": 50, "latency_ms": 15.43105299998615} +{"id": "g0002-conta_segunda_via-erros_digitacao-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.30448134656037096, "conta_vencimento": 0.027518541509560703, "conta_debito_automatico_digital": 0.0278282882110449, "conta_contestacao": 0.07624122975657999, "conta_pagamento_confirmacao": 0.08642869881886006, "conta_explicacao": 0.12030466220194738, "roaming_duvida": 0.017186303946115495, "sem_correspondencia": 0.34001092899552054}, "confidence": 0.34001092899552054, "input_tokens": 35, "latency_ms": 16.778900000019803} +{"id": "g0002-conta_segunda_via-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.16065357520750256, "atendimento_humano": 0.062335472147587404, "recarga_nao_creditada": 0.03078208843667561, "portabilidade": 0.021071763571815245, "conta_contestacao": 0.12827525949298701, "plano_consulta": 0.045386645647039155, "desconto_retencao": 0.024943664507376354, "cancelamento_linha": 0.008059528603761737, "conta_pagamento_confirmacao": 0.09803001518714231, "conta_vencimento": 0.010539743980599373, "conta_explicacao": 0.05394667724368466, "sem_correspondencia": 0.35597556597382857}, "confidence": 0.35597556597382857, "input_tokens": 39, "latency_ms": 21.95575499999336} +{"id": "g0002-conta_segunda_via-erros_digitacao-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"roaming_duvida": 0.004939845997201898, "conta_vencimento": 0.006400953350261321, "conta_pagamento_confirmacao": 0.03542110119205762, "conta_segunda_via": 0.7977683326103389, "conta_contestacao": 0.024209241598514064, "internet_problema_conexao": 0.007056510410271555, "vas_contratacao": 0.006885205256086604, "cancelamento_linha": 0.0010881786517436512, "conta_debito_automatico_digital": 0.0033366306868857576, "fidelidade_resgate": 0.006487950990045915, "conta_explicacao": 0.03299159340415831, "sem_correspondencia": 0.07341445585243445}, "confidence": 0.7977683326103389, "input_tokens": 41, "latency_ms": 23.734120999989727} +{"id": "g0002-conta_segunda_via-erros_digitacao-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.09206794990258269, "fidelidade_pontos": 0.034620717329069586, "internet_consumo": 0.04800172172487584, "conta_pagamento_confirmacao": 0.14262618190900508, "conta_contestacao": 0.04062440637789856, "conta_vencimento": 0.005005820677642807, "plano_nova_linha": 0.009528584822679799, "conta_explicacao": 0.05146673345690003, "internet_pacote_adicional": 0.07931634075621302, "reclamacao_atendimento": 0.03346625731078096, "conta_segunda_via": 0.29389321940901325, "sem_correspondencia": 0.16938206632333838}, "confidence": 0.29389321940901325, "input_tokens": 34, "latency_ms": 23.36601300001462} +{"id": "g0002-conta_segunda_via-erros_digitacao-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.19476195008981526, "conta_segunda_via": 0.15814968000950336, "conta_explicacao": 0.14602982127488726, "sem_correspondencia": 0.5010585486257941}, "confidence": 0.5010585486257941, "input_tokens": 31, "latency_ms": 15.464508000007982} +{"id": "g0002-conta_segunda_via-erros_digitacao-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11457267232876014, "conta_segunda_via": 0.20201348957399295, "conta_explicacao": 0.11939351082751884, "sem_correspondencia": 0.5640203272697281}, "confidence": 0.5640203272697281, "input_tokens": 31, "latency_ms": 15.23250799999687} +{"id": "g0002-conta_segunda_via-erros_digitacao-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.15157509690853352, "bonus_nao_recebido": 0.09957640936550234, "atendimento_humano": 0.06518633384390608, "internet_problema_conexao": 0.05387324981561909, "conta_pagamento_confirmacao": 0.04799786749491291, "conta_vencimento": 0.005079272916869676, "roaming_duvida": 0.014911009291274075, "conta_segunda_via": 0.21700330639057597, "conta_explicacao": 0.050478519571933986, "portabilidade": 0.009833796459851192, "conta_contestacao": 0.04649903053515087, "sem_correspondencia": 0.23798610740587028}, "confidence": 0.23798610740587028, "input_tokens": 40, "latency_ms": 23.143256000025758} +{"id": "g0002-conta_segunda_via-erros_digitacao-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.023646385415319177, "parceiros_ofertas": 0.05515126295727394, "internet_pacote_adicional": 0.18770439188593582, "marketplace_pedido": 0.05962596600475668, "conta_contestacao": 0.14428860874835256, "conta_vencimento": 0.014051870824602828, "seguranca_perda_roubo": 0.03629679463387898, "conta_explicacao": 0.09711365766937508, "recarga_saldo": 0.008740791709056821, "negociacao_divida": 0.01299580694565187, "conta_debito_automatico_digital": 0.046564510133388054, "marketplace_compra": 0.07614820897744523, "negociacao_religacao": 0.009767203209714467, "roaming_duvida": 0.00857584424299611, "conta_pagamento_confirmacao": 0.05331906840260991, "sem_correspondencia": 0.16600962823964246}, "confidence": 0.18770439188593582, "input_tokens": 39, "latency_ms": 31.098568000004434} +{"id": "g0002-conta_segunda_via-erros_digitacao-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.10087565476443441, "conta_contestacao": 0.11321125249795601, "conta_segunda_via": 0.5718231456385168, "sem_correspondencia": 0.21408994709909276}, "confidence": 0.5718231456385168, "input_tokens": 47, "latency_ms": 15.708555999992768} +{"id": "g0002-conta_segunda_via-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.030240556957437173, "conta_contestacao": 0.14373287906595958, "conta_explicacao": 0.12753574858971822, "sem_correspondencia": 0.6984908153868851}, "confidence": 0.6984908153868851, "input_tokens": 37, "latency_ms": 15.95638499998131} +{"id": "g0002-conta_segunda_via-erros_digitacao-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.11408170450763978, "conta_segunda_via": 0.166074263079991, "conta_vencimento": 0.011248472282877321, "conta_pagamento_confirmacao": 0.21758941079365307, "conta_contestacao": 0.05982354355762346, "conta_explicacao": 0.0666267060359448, "plano_consulta": 0.03297096530778571, "sem_correspondencia": 0.33158493443448483}, "confidence": 0.33158493443448483, "input_tokens": 36, "latency_ms": 16.629858999976932} +{"id": "g0002-conta_segunda_via-erros_digitacao-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.22738164734601007, "conta_vencimento": 0.007256219642081563, "conta_explicacao": 0.06939580603547486, "conta_segunda_via": 0.24031133940363328, "conta_contestacao": 0.057750508310940064, "conta_debito_automatico_digital": 0.014925240539022612, "conta_pagamento_confirmacao": 0.05596591555539859, "sem_correspondencia": 0.3270133231674389}, "confidence": 0.3270133231674389, "input_tokens": 42, "latency_ms": 16.749419000007038} +{"id": "g0008-conta_contestacao-informal_abreviado-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.2714984497874513, "plano_consulta": 0.05637139249954797, "conta_explicacao": 0.14193633621741344, "sem_correspondencia": 0.5301938214955872}, "confidence": 0.5301938214955872, "input_tokens": 45, "latency_ms": 15.91128999999114} +{"id": "g0008-conta_contestacao-informal_abreviado-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.03705850729991751, "conta_vencimento": 0.012533295353500867, "conta_segunda_via": 0.03683329859329281, "roaming_cobranca": 0.008685093639984811, "conta_explicacao": 0.10096754444011391, "conta_debito_automatico_digital": 0.043071360719720744, "conta_contestacao": 0.5075465596737679, "sem_correspondencia": 0.2533043402797014}, "confidence": 0.5075465596737679, "input_tokens": 42, "latency_ms": 16.855274999983294} +{"id": "g0008-conta_contestacao-informal_abreviado-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.15811162234384027, "roaming_cobranca": 0.007160253600542672, "conta_contestacao": 0.0982137132294481, "vas_cancelamento": 0.02887619571199747, "conta_explicacao": 0.2180283143725558, "conta_vencimento": 0.021555094781109094, "conta_debito_automatico_digital": 0.0377209385641052, "sem_correspondencia": 0.4303338673964014}, "confidence": 0.4303338673964014, "input_tokens": 48, "latency_ms": 16.88586199998099} +{"id": "g0008-conta_contestacao-informal_abreviado-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.15479783771484285, "vas_cancelamento": 0.025826707578549934, "fidelidade_pontos": 0.022213865154288207, "reclamacao_atendimento": 0.075352125150532, "conta_vencimento": 0.011282047298856256, "internet_problema_conexao": 0.019759258328971484, "marketplace_compra": 0.0689395519679023, "conta_segunda_via": 0.03888348877014029, "roaming_cobranca": 0.005615888184368194, "vas_consulta": 0.11373189879108928, "portabilidade": 0.016198854953791406, "parceiros_ofertas": 0.03824364408196376, "conta_pagamento_confirmacao": 0.07050033685006327, "conta_debito_automatico_digital": 0.030759608487634392, "conta_explicacao": 0.12380036757812041, "sem_correspondencia": 0.18409451910888597}, "confidence": 0.18409451910888597, "input_tokens": 46, "latency_ms": 30.687557999982573} +{"id": "g0008-conta_contestacao-informal_abreviado-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.06971308640921925, "vas_cancelamento": 0.02012776970958538, "conta_segunda_via": 0.04999276660377358, "atendimento_humano": 0.08488301996054515, "conta_vencimento": 0.010440576899353987, "conta_pagamento_confirmacao": 0.10066261217491784, "conta_debito_automatico_digital": 0.028228607239042275, "conta_explicacao": 0.10488127250135892, "conta_contestacao": 0.16581343237916701, "roaming_cobranca": 0.007165964746221637, "marketplace_pedido": 0.026896547726516035, "sem_correspondencia": 0.3311943436502989}, "confidence": 0.3311943436502989, "input_tokens": 39, "latency_ms": 23.343653000011955} +{"id": "g0008-conta_contestacao-informal_abreviado-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05293776756157908, "roaming_cobranca": 0.010468059053684581, "conta_contestacao": 0.30999344096529435, "sem_correspondencia": 0.6266007324194419}, "confidence": 0.6266007324194419, "input_tokens": 48, "latency_ms": 15.587334999992208} +{"id": "g0008-conta_contestacao-informal_abreviado-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.01606216101371557, "roaming_cobranca": 0.008277500079115853, "conta_segunda_via": 0.06077338405241588, "vas_cancelamento": 0.037087831784366934, "conta_contestacao": 0.16749556425025897, "conta_debito_automatico_digital": 0.05166850630815516, "conta_explicacao": 0.15382269082152356, "sem_correspondencia": 0.5048123616904481}, "confidence": 0.5048123616904481, "input_tokens": 37, "latency_ms": 17.593753999989303} +{"id": "g0008-conta_contestacao-informal_abreviado-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_debito_automatico_digital": 0.06318118080468496, "recarga_saldo": 0.005146194901535424, "conta_contestacao": 0.13939992327238848, "atendimento_humano": 0.04064555245674827, "internet_pacote_adicional": 0.1674584357492124, "roaming_cobranca": 0.0031504594408774166, "seguranca_fraude": 0.07669978917784735, "marketplace_pedido": 0.03832060635818604, "cadastro_atualizacao": 0.03856557398434292, "conta_vencimento": 0.00824763301720412, "conta_explicacao": 0.09406554933700874, "conta_pagamento_confirmacao": 0.10812734225912235, "conta_segunda_via": 0.03341287938291186, "vas_cancelamento": 0.009200263269324474, "desconto_retencao": 0.017497844044818155, "sem_correspondencia": 0.15688077254378702}, "confidence": 0.1674584357492124, "input_tokens": 42, "latency_ms": 30.145626000006587} +{"id": "g0008-conta_contestacao-informal_abreviado-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.014658495783805847, "conta_contestacao": 0.41098687052726746, "vas_cancelamento": 0.045979663729667664, "sem_correspondencia": 0.528374969959259}, "confidence": 0.528374969959259, "input_tokens": 42, "latency_ms": 15.685842999999977} +{"id": "g0008-conta_contestacao-informal_abreviado-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.3625237142207697, "vas_cancelamento": 0.02806835135995768, "roaming_cobranca": 0.01318289560183983, "sem_correspondencia": 0.5962250388174328}, "confidence": 0.5962250388174328, "input_tokens": 46, "latency_ms": 15.53149200000803} +{"id": "g0008-conta_contestacao-informal_abreviado-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.016449235272459083, "conta_segunda_via": 0.07004052354927764, "conta_debito_automatico_digital": 0.08151806092762721, "conta_explicacao": 0.14192801621416945, "vas_cancelamento": 0.11666475905417156, "conta_contestacao": 0.2332365050607775, "roaming_cobranca": 0.007834224910624722, "sem_correspondencia": 0.3323286750108928}, "confidence": 0.3323286750108928, "input_tokens": 39, "latency_ms": 16.540698999989445} +{"id": "g0008-conta_contestacao-informal_abreviado-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.06154374554766098, "conta_contestacao": 0.1965359794999803, "internet_problema_conexao": 0.03053486793665827, "conta_debito_automatico_digital": 0.053699874688123116, "conta_pagamento_confirmacao": 0.1453013306277195, "conta_segunda_via": 0.07299363044820203, "recarga_saldo": 0.005318978464504183, "roaming_cobranca": 0.007448506256249885, "roaming_pacote": 0.004627033248825804, "desconto_retencao": 0.02030119721575745, "cadastro_atualizacao": 0.037227922089328964, "conta_explicacao": 0.08797879730113664, "cancelamento_linha": 0.009385255392656326, "vas_cancelamento": 0.005835186831387559, "conta_vencimento": 0.009727027502751643, "sem_correspondencia": 0.25154066694905736}, "confidence": 0.25154066694905736, "input_tokens": 42, "latency_ms": 30.098326000000952} +{"id": "g0010-conta_contestacao-regionalismo-00-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"bonus_nao_recebido": 0.04550851008237113, "recarga_realizar": 0.005266842749601236, "beneficios_consulta": 0.06956250024562177, "conta_explicacao": 0.08725388847344544, "conta_debito_automatico_digital": 0.044249321018772235, "conta_contestacao": 0.36733596482136016, "roaming_pacote": 0.004362853121034515, "roaming_cobranca": 0.006120718843162298, "troca_numero": 0.0028704252682343456, "fidelidade_pontos": 0.011275910454712537, "conta_vencimento": 0.009078239766306473, "vas_cancelamento": 0.01769363271516525, "vas_contratacao": 0.01085368140756724, "conta_segunda_via": 0.030647565678610596, "conta_pagamento_confirmacao": 0.10115021182243349, "sem_correspondencia": 0.1867697335316013}, "confidence": 0.36733596482136016, "input_tokens": 58, "latency_ms": 30.705438000012464} +{"id": "g0010-conta_contestacao-regionalismo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.071788860542421, "conta_contestacao": 0.48498650165774343, "roaming_cobranca": 0.009647945630834874, "sem_correspondencia": 0.4335766921690007}, "confidence": 0.48498650165774343, "input_tokens": 56, "latency_ms": 16.045918999992637} +{"id": "g0010-conta_contestacao-regionalismo-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.003800063439133399, "roaming_cobranca": 0.003599679373107769, "conta_vencimento": 0.004297951753063952, "conta_debito_automatico_digital": 0.010488874403511312, "vas_cancelamento": 0.0023037242045369777, "internet_pacote_adicional": 0.16788302561315574, "conta_segunda_via": 0.04421215184377966, "seguranca_perda_roubo": 0.03560752836428209, "conta_pagamento_confirmacao": 0.08329537609779838, "conta_explicacao": 0.09314608684518617, "recarga_saldo": 0.0033579958070204096, "suporte_configuracao": 0.014544158415345494, "beneficios_consulta": 0.0433742446387388, "suporte_sem_sinal": 0.09362360946247449, "conta_contestacao": 0.30343214037712646, "sem_correspondencia": 0.0930333893617389}, "confidence": 0.30343214037712646, "input_tokens": 49, "latency_ms": 31.162520999998833} +{"id": "g0010-conta_contestacao-regionalismo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.1047232396981069, "vas_cancelamento": 0.07792377638839824, "conta_vencimento": 0.012251733133373653, "conta_debito_automatico_digital": 0.2787572503196232, "roaming_cobranca": 0.007117639448219638, "conta_explicacao": 0.10983505335283114, "conta_contestacao": 0.16780308248425918, "sem_correspondencia": 0.24158822517518808}, "confidence": 0.2787572503196232, "input_tokens": 50, "latency_ms": 17.61645299998804} +{"id": "g0010-conta_contestacao-regionalismo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.01859332861475788, "conta_contestacao": 0.37748549487108524, "seguranca_perda_roubo": 0.07264676156473467, "conta_explicacao": 0.08404308802107954, "marketplace_compra": 0.01663677256544972, "roaming_cobranca": 0.004348099823927618, "troca_numero": 0.0024957846179541844, "conta_segunda_via": 0.02673283110875727, "conta_pagamento_confirmacao": 0.09022338950958189, "seguranca_fraude": 0.07654821350437745, "bonus_nao_recebido": 0.018008411454747297, "recarga_nao_creditada": 0.005413431831793622, "conta_vencimento": 0.00861192705959335, "conta_debito_automatico_digital": 0.01930867564249422, "plano_consulta": 0.03703498575588996, "sem_correspondencia": 0.14186880405377608}, "confidence": 0.37748549487108524, "input_tokens": 57, "latency_ms": 31.63817700001914} +{"id": "g0010-conta_contestacao-regionalismo-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05075181095994188, "conta_contestacao": 0.26710932501577367, "conta_explicacao": 0.13707182816348087, "conta_vencimento": 0.01721056676097071, "conta_segunda_via": 0.042505441591882354, "roaming_cobranca": 0.008252508646254122, "conta_debito_automatico_digital": 0.04170436637032226, "sem_correspondencia": 0.43539415249137414}, "confidence": 0.43539415249137414, "input_tokens": 51, "latency_ms": 17.76893599998175} +{"id": "g0010-conta_contestacao-regionalismo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.2619282711817027, "vas_cancelamento": 0.024946956997867288, "conta_segunda_via": 0.04938415270074717, "conta_pagamento_confirmacao": 0.11098264617726929, "roaming_cobranca": 0.005535556698527441, "cadastro_atualizacao": 0.06650146372552508, "conta_vencimento": 0.008736436617347812, "conta_contestacao": 0.08709118131134433, "marketplace_compra": 0.019206113046661047, "conta_explicacao": 0.08254278048235339, "atendimento_humano": 0.04282787619702564, "sem_correspondencia": 0.24031656486362885}, "confidence": 0.2619282711817027, "input_tokens": 51, "latency_ms": 24.22859600000038} +{"id": "g0010-conta_contestacao-regionalismo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.014487304981457769, "conta_contestacao": 0.5694066020936425, "vas_cancelamento": 0.06446212975018985, "sem_correspondencia": 0.3516439631747099}, "confidence": 0.5694066020936425, "input_tokens": 53, "latency_ms": 15.891863000007334} +{"id": "g0010-conta_contestacao-regionalismo-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.21171038810519457, "conta_explicacao": 0.18701846427330884, "roaming_cobranca": 0.007982448474014076, "conta_segunda_via": 0.046008798068168065, "conta_contestacao": 0.2129667049738569, "conta_vencimento": 0.013994017264024852, "vas_cancelamento": 0.030258367939874593, "sem_correspondencia": 0.2900608109015581}, "confidence": 0.2900608109015581, "input_tokens": 53, "latency_ms": 17.1698159999778} +{"id": "g0010-conta_contestacao-regionalismo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.008031606184192713, "vas_cancelamento": 0.021294878103209482, "conta_vencimento": 0.01304321621502727, "conta_explicacao": 0.11263218395905462, "conta_segunda_via": 0.05735609995574681, "conta_contestacao": 0.3144867593000818, "conta_debito_automatico_digital": 0.03551337318056171, "sem_correspondencia": 0.4376418831021256}, "confidence": 0.4376418831021256, "input_tokens": 49, "latency_ms": 17.076338999999052} +{"id": "g0010-conta_contestacao-regionalismo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.2144724719685934, "internet_problema_conexao": 0.02924984870257371, "conta_segunda_via": 0.083988159621173, "conta_vencimento": 0.008572941618035273, "conta_contestacao": 0.1555176521238761, "conta_pagamento_confirmacao": 0.11968854775753811, "plano_consulta": 0.0342800280824489, "fidelidade_resgate": 0.014137801668157516, "vas_cancelamento": 0.017555164116022107, "roaming_cobranca": 0.005503393226059269, "conta_debito_automatico_digital": 0.014116481831848913, "sem_correspondencia": 0.30291750928367367}, "confidence": 0.30291750928367367, "input_tokens": 55, "latency_ms": 24.26130800000692} +{"id": "g0010-conta_contestacao-regionalismo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.13665080185034983, "roaming_cobranca": 0.006349911035177484, "internet_consumo": 0.023781731924075247, "conta_segunda_via": 0.05668321299380522, "conta_contestacao": 0.15330430993785968, "conta_vencimento": 0.014029603569085182, "bonus_nao_recebido": 0.020692315126052904, "suporte_sem_sinal": 0.10983102115660831, "conta_explicacao": 0.11164444033503529, "vas_cancelamento": 0.08682579619943366, "conta_debito_automatico_digital": 0.026104862089216484, "sem_correspondencia": 0.2541019937833007}, "confidence": 0.2541019937833007, "input_tokens": 50, "latency_ms": 24.480164000010518} +{"id": "g0013-conta_contestacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 116, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05900401675865709, "roaming_cobranca": 0.007741448982614986, "conta_explicacao": 0.16080722834279831, "sem_correspondencia": 0.7724473059159296}, "confidence": 0.7724473059159296, "input_tokens": 58, "latency_ms": 15.829727999999932} +{"id": "g0013-conta_contestacao-indireto_multiplo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.06596658243679925, "roaming_cobranca": 0.023684499300030075, "conta_contestacao": 0.22162107669220893, "sem_correspondencia": 0.6887278415709618}, "confidence": 0.6887278415709618, "input_tokens": 79, "latency_ms": 15.804647999999588} +{"id": "g0013-conta_contestacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.008570606201680394, "roaming_cobranca": 0.005751454321911828, "conta_pagamento_confirmacao": 0.12924501857115986, "negociacao_religacao": 0.011222886042880202, "conta_segunda_via": 0.03368365521497719, "desconto_retencao": 0.04584123980934165, "fidelidade_resgate": 0.03603608646169612, "conta_vencimento": 0.019796785400946745, "vas_cancelamento": 0.07115800910187353, "conta_debito_automatico_digital": 0.04806096504933686, "suporte_configuracao": 0.02791055276704222, "conta_explicacao": 0.12979698734426265, "fidelidade_pontos": 0.1293376143801351, "cancelamento_linha": 0.0654855621278928, "cadastro_atualizacao": 0.02955978336661755, "sem_correspondencia": 0.2085427938382453}, "confidence": 0.2085427938382453, "input_tokens": 58, "latency_ms": 31.56757700000412} +{"id": "g0013-conta_contestacao-indireto_multiplo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.18688568716533446, "roaming_cobranca": 0.008850323151708138, "vas_cancelamento": 0.6624623027392404, "sem_correspondencia": 0.14180168694371695}, "confidence": 0.6624623027392404, "input_tokens": 73, "latency_ms": 16.63931100000582} +{"id": "g0013-conta_contestacao-indireto_multiplo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.1661119304312769, "vas_contratacao": 0.011415745078512724, "internet_consumo": 0.047215863842443265, "roaming_cobranca": 0.005173429822672951, "internet_problema_conexao": 0.01697839974901453, "plano_nova_linha": 0.009289719121112865, "conta_debito_automatico_digital": 0.03842646983253551, "conta_pagamento_confirmacao": 0.1376711719777846, "parceiros_ofertas": 0.05985367270254682, "conta_segunda_via": 0.07872784846123379, "suporte_chip_esim": 0.010613422791411063, "negociacao_divida": 0.015207927603237668, "vas_cancelamento": 0.019752565679361272, "conta_vencimento": 0.009838238312684752, "conta_contestacao": 0.09222191529245155, "sem_correspondencia": 0.28150167930171976}, "confidence": 0.28150167930171976, "input_tokens": 59, "latency_ms": 31.234634000014694} +{"id": "g0013-conta_contestacao-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.09117469698852718, "roaming_cobranca": 0.009322948510718944, "vas_cancelamento": 0.030655938332559286, "conta_vencimento": 0.016456935125594787, "conta_debito_automatico_digital": 0.03864765438983746, "conta_explicacao": 0.2076465582343716, "conta_pagamento_confirmacao": 0.12648331789157083, "sem_correspondencia": 0.47961195052681993}, "confidence": 0.47961195052681993, "input_tokens": 78, "latency_ms": 20.62961800001517} +{"id": "g0013-conta_contestacao-indireto_multiplo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.009350458303729596, "conta_segunda_via": 0.06582828712292643, "conta_contestacao": 0.11509233144952308, "conta_explicacao": 0.10747079716368406, "roaming_cobranca": 0.0049242447887082015, "vas_cancelamento": 0.02838702357223806, "conta_debito_automatico_digital": 0.0971475109485294, "sem_correspondencia": 0.5717993466506611}, "confidence": 0.5717993466506611, "input_tokens": 55, "latency_ms": 17.398721999995814} +{"id": "g0013-conta_contestacao-indireto_multiplo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.2973754918936037, "vas_cancelamento": 0.014899874621074425, "roaming_cobranca": 0.0065560888529916615, "conta_contestacao": 0.14315978782736358, "conta_pagamento_confirmacao": 0.10048616396767561, "cancelamento_linha": 0.010957844249219329, "conta_explicacao": 0.09278883525760373, "fidelidade_resgate": 0.027038970206706685, "conta_vencimento": 0.00865506542878974, "conta_segunda_via": 0.05334659889303337, "fidelidade_pontos": 0.07926788704652654, "sem_correspondencia": 0.16546739175541164}, "confidence": 0.2973754918936037, "input_tokens": 68, "latency_ms": 24.069436000019095} +{"id": "g0013-conta_contestacao-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.02527274904340977, "suporte_chip_esim": 0.00699975803353279, "internet_problema_conexao": 0.01962488450615661, "conta_pagamento_confirmacao": 0.14850089859851529, "cadastro_atualizacao": 0.03779299415223405, "internet_pacote_adicional": 0.12746463003469005, "conta_segunda_via": 0.17975444698139678, "conta_vencimento": 0.008554019555717968, "recarga_saldo": 0.005876003191692949, "conta_explicacao": 0.12123500550248927, "vas_cancelamento": 0.05439928505863358, "roaming_cobranca": 0.0044114811243042475, "conta_debito_automatico_digital": 0.030504185704536887, "plano_troca": 0.007303036729198793, "portabilidade": 0.010471611922504922, "sem_correspondencia": 0.21183500986098605}, "confidence": 0.21183500986098605, "input_tokens": 62, "latency_ms": 33.44718900001453} +{"id": "g0013-conta_contestacao-indireto_multiplo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.18748720007714556, "roaming_cobranca": 0.0076546492126347955, "vas_cancelamento": 0.026576222876623482, "sem_correspondencia": 0.7782819278335962}, "confidence": 0.7782819278335962, "input_tokens": 66, "latency_ms": 15.433844000000363} +{"id": "g0013-conta_contestacao-indireto_multiplo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 140, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.19801304367686337, "roaming_cobranca": 0.008389562001163685, "conta_contestacao": 0.2058395504258025, "vas_cancelamento": 0.04081772089150466, "conta_debito_automatico_digital": 0.039423855158573766, "conta_vencimento": 0.01403106221979491, "conta_segunda_via": 0.05209080646907174, "sem_correspondencia": 0.4413943991572254}, "confidence": 0.4413943991572254, "input_tokens": 67, "latency_ms": 17.759735999987925} +{"id": "g0013-conta_contestacao-indireto_multiplo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 174, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.22781897869129686, "roaming_cobranca": 0.017932290044312457, "conta_contestacao": 0.4125138184752891, "sem_correspondencia": 0.3417349127891016}, "confidence": 0.4125138184752891, "input_tokens": 73, "latency_ms": 15.608695999986821} +{"id": "g0014-conta_explicacao-curto_neutro-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.09113168495760876, "conta_vencimento": 0.016000963360047856, "conta_explicacao": 0.25874149172820265, "conta_pagamento_confirmacao": 0.09704790029372516, "conta_segunda_via": 0.11503769178783523, "conta_debito_automatico_digital": 0.023434889866684436, "plano_consulta": 0.047999451637281344, "sem_correspondencia": 0.3506059263686146}, "confidence": 0.3506059263686146, "input_tokens": 32, "latency_ms": 16.842368999988366} +{"id": "g0014-conta_explicacao-curto_neutro-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.16431290423915004, "conta_pagamento_confirmacao": 0.08044170094169395, "conta_contestacao": 0.08093764885460142, "conta_vencimento": 0.01004490939574732, "recarga_saldo": 0.008496161815357787, "seguranca_fraude": 0.02671329201655023, "conta_segunda_via": 0.07942494997823223, "recarga_realizar": 0.006231137280113156, "conta_debito_automatico_digital": 0.014328022934485943, "plano_consulta": 0.12527852151247718, "plano_troca": 0.013974365282935311, "sem_correspondencia": 0.38981638574865546}, "confidence": 0.38981638574865546, "input_tokens": 33, "latency_ms": 22.954204000001255} +{"id": "g0014-conta_explicacao-curto_neutro-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.02770352165711499, "plano_consulta": 0.16015504233474126, "roaming_pacote": 0.00839627530632239, "conta_pagamento_confirmacao": 0.07491113214092321, "conta_explicacao": 0.0754122805415138, "beneficios_consulta": 0.13938064814804782, "conta_segunda_via": 0.08921951018135268, "roaming_duvida": 0.015053830046446774, "reclamacao_atendimento": 0.05423929147042631, "conta_vencimento": 0.006672542048593574, "conta_contestacao": 0.03042378822629615, "conta_debito_automatico_digital": 0.04029430804650822, "marketplace_pedido": 0.028133161248081153, "plano_nova_linha": 0.019598068587303806, "suporte_configuracao": 0.01705481477384766, "sem_correspondencia": 0.2133517852424802}, "confidence": 0.2133517852424802, "input_tokens": 32, "latency_ms": 31.1864630000116} +{"id": "g0014-conta_explicacao-curto_neutro-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0030857704782338473, "plano_consulta": 0.05344220739093732, "conta_explicacao": 0.12848037759509756, "bonus_nao_recebido": 0.018488442925602474, "conta_debito_automatico_digital": 0.018238995619170972, "atendimento_humano": 0.05508477360077294, "plano_troca": 0.008919050178833229, "conta_pagamento_confirmacao": 0.05692822981959334, "desconto_retencao": 0.021304587363574334, "conta_contestacao": 0.0831543821220653, "conta_vencimento": 0.014396597943008786, "marketplace_compra": 0.026232693912377706, "conta_segunda_via": 0.10081802526863207, "fidelidade_pontos": 0.03091644003876227, "seguranca_fraude": 0.05948732549611509, "sem_correspondencia": 0.3210221002472228}, "confidence": 0.3210221002472228, "input_tokens": 33, "latency_ms": 29.751167999990002} +{"id": "g0014-conta_explicacao-curto_neutro-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06336787757594031, "conta_contestacao": 0.09207088765132268, "conta_explicacao": 0.1151729166045009, "sem_correspondencia": 0.7293883181682361}, "confidence": 0.7293883181682361, "input_tokens": 31, "latency_ms": 15.635621000001265} +{"id": "g0014-conta_explicacao-curto_neutro-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.17238526894207043, "plano_consulta": 0.08691946093293053, "conta_contestacao": 0.0719572278873165, "sem_correspondencia": 0.6687380422376825}, "confidence": 0.6687380422376825, "input_tokens": 36, "latency_ms": 15.361378999983799} +{"id": "g0014-conta_explicacao-curto_neutro-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.1406031899378892, "plano_consulta": 0.0649229237781064, "conta_contestacao": 0.1337426056616979, "sem_correspondencia": 0.6607312806223065}, "confidence": 0.6607312806223065, "input_tokens": 39, "latency_ms": 14.943929999986949} +{"id": "g0014-conta_explicacao-curto_neutro-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.28491890005888193, "plano_consulta": 0.08124908683822919, "conta_explicacao": 0.23698396627628854, "sem_correspondencia": 0.39684804682660035}, "confidence": 0.39684804682660035, "input_tokens": 33, "latency_ms": 14.94083000000046} +{"id": "g0014-conta_explicacao-curto_neutro-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08925574272871017, "plano_consulta": 0.17094291746616364, "conta_explicacao": 0.117499940097332, "sem_correspondencia": 0.6223013997077942}, "confidence": 0.6223013997077942, "input_tokens": 34, "latency_ms": 14.802032999995163} +{"id": "g0014-conta_explicacao-curto_neutro-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.12290134160736195, "marketplace_pedido": 0.03571727836967313, "recarga_realizar": 0.005957880464794352, "conta_contestacao": 0.09390352574550824, "conta_segunda_via": 0.06577399308734859, "conta_debito_automatico_digital": 0.027415340498219174, "conta_vencimento": 0.00788285482416863, "bonus_nao_recebido": 0.02658460263243101, "plano_consulta": 0.08305419155203829, "negociacao_religacao": 0.010238116506952584, "conta_pagamento_confirmacao": 0.056653085542044235, "seguranca_perda_roubo": 0.05445235169329709, "cadastro_atualizacao": 0.044642436812868724, "roaming_duvida": 0.01585573128751928, "internet_problema_conexao": 0.03971357977297847, "sem_correspondencia": 0.30925368960279626}, "confidence": 0.30925368960279626, "input_tokens": 34, "latency_ms": 30.362785999983544} +{"id": "g0014-conta_explicacao-curto_neutro-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.09067049706979187, "conta_explicacao": 0.21375781496761195, "seguranca_perda_roubo": 0.029155923325157942, "conta_segunda_via": 0.09110757793400044, "atendimento_humano": 0.053374324491008415, "conta_debito_automatico_digital": 0.016587946718446413, "conta_pagamento_confirmacao": 0.07396187702158351, "internet_consumo": 0.06951672648560932, "conta_vencimento": 0.013133585575349495, "marketplace_compra": 0.03854616022246107, "conta_contestacao": 0.059596196372026546, "sem_correspondencia": 0.250591369816953}, "confidence": 0.250591369816953, "input_tokens": 33, "latency_ms": 22.694180000002007} +{"id": "g0014-conta_explicacao-curto_neutro-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08627747680040093, "conta_explicacao": 0.08038764387080338, "plano_consulta": 0.08235683230789875, "sem_correspondencia": 0.7509780470208969}, "confidence": 0.7509780470208969, "input_tokens": 33, "latency_ms": 15.28182800001332} +{"id": "g0018-conta_explicacao-emocional-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.07661017051882159, "plano_consulta": 0.05531652287202847, "conta_debito_automatico_digital": 0.02202828048363779, "conta_explicacao": 0.21502703488346292, "conta_contestacao": 0.0953705686015186, "conta_vencimento": 0.015139169101992164, "conta_segunda_via": 0.04554893834204116, "sem_correspondencia": 0.4749593151964973}, "confidence": 0.4749593151964973, "input_tokens": 48, "latency_ms": 17.07102099999247} +{"id": "g0018-conta_explicacao-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_religacao": 0.01055608555853595, "conta_vencimento": 0.0100941533046706, "troca_numero": 0.003987850932873959, "fidelidade_resgate": 0.011468996781889939, "parceiros_ofertas": 0.059027118189609235, "conta_pagamento_confirmacao": 0.15955124178773114, "plano_consulta": 0.07556866562357208, "marketplace_pedido": 0.054146444194878046, "vas_consulta": 0.2678247288663627, "portabilidade": 0.012718961082550804, "vas_cancelamento": 0.0086292434873864, "conta_segunda_via": 0.06377789876723401, "conta_debito_automatico_digital": 0.029895405060928956, "suporte_configuracao": 0.017184702015328096, "conta_contestacao": 0.0592245883701179, "sem_correspondencia": 0.15634391597633016}, "confidence": 0.2678247288663627, "input_tokens": 43, "latency_ms": 29.748449999999593} +{"id": "g0018-conta_explicacao-emocional-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.07543057779750427, "conta_contestacao": 0.16165494557496282, "conta_explicacao": 0.1717226615908147, "sem_correspondencia": 0.5911918150367182}, "confidence": 0.5911918150367182, "input_tokens": 48, "latency_ms": 15.190490999998474} +{"id": "g0018-conta_explicacao-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"fidelidade_pontos": 0.155664336254716, "suporte_sem_sinal": 0.10690399025357908, "conta_pagamento_confirmacao": 0.057552425793854514, "internet_pacote_adicional": 0.19953414361080865, "marketplace_compra": 0.041023331727787576, "negociacao_divida": 0.01301263803076279, "fidelidade_resgate": 0.020927108366240704, "conta_debito_automatico_digital": 0.018071142561108013, "cancelamento_linha": 0.004551241540392697, "plano_consulta": 0.04432117469464652, "troca_numero": 0.003112621537273185, "conta_contestacao": 0.08207659988775841, "desconto_retencao": 0.011950169428410958, "conta_segunda_via": 0.05359432729010778, "conta_vencimento": 0.008521806262189105, "sem_correspondencia": 0.179182942760364}, "confidence": 0.19953414361080865, "input_tokens": 41, "latency_ms": 29.68125099999952} +{"id": "g0018-conta_explicacao-emocional-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"beneficios_consulta": 0.06108582420780242, "conta_pagamento_confirmacao": 0.1101943408613761, "conta_explicacao": 0.16606356280885434, "troca_numero": 0.005818291594359519, "conta_contestacao": 0.061419636297131125, "plano_consulta": 0.0708131942470241, "conta_vencimento": 0.008810408454436848, "seguranca_fraude": 0.059762306789692056, "conta_segunda_via": 0.04259305467173948, "vas_consulta": 0.13451539042645783, "negociacao_divida": 0.01383699017500966, "reclamacao_atendimento": 0.05047948681972682, "conta_debito_automatico_digital": 0.016564263108020012, "vas_contratacao": 0.01067415909224264, "seguranca_perda_roubo": 0.056129273288553924, "sem_correspondencia": 0.13123981715757316}, "confidence": 0.16606356280885434, "input_tokens": 45, "latency_ms": 31.084824999993543} +{"id": "g0018-conta_explicacao-emocional-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.10058937631620579, "vas_contratacao": 0.011702870495617934, "conta_explicacao": 0.12200467040548504, "roaming_cobranca": 0.005787135337653729, "conta_vencimento": 0.009104957243746034, "marketplace_pedido": 0.048279592871882195, "conta_debito_automatico_digital": 0.033308388159835695, "conta_segunda_via": 0.10603253230352261, "plano_consulta": 0.05139998928527304, "conta_contestacao": 0.08155200217654937, "troca_numero": 0.0037496810909812784, "sem_correspondencia": 0.42648880431324726}, "confidence": 0.42648880431324726, "input_tokens": 44, "latency_ms": 23.67718000002128} +{"id": "g0018-conta_explicacao-emocional-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.14619057386902257, "conta_pagamento_confirmacao": 0.10639374732324086, "internet_consumo": 0.049029563048495046, "plano_consulta": 0.08005110380827239, "conta_segunda_via": 0.11845741368965419, "cadastro_atualizacao": 0.028268311133249218, "conta_contestacao": 0.06090149991201854, "recarga_realizar": 0.004055860645104263, "troca_numero": 0.0037277545599916327, "conta_vencimento": 0.008927225465893708, "plano_troca": 0.007044483899172431, "seguranca_perda_roubo": 0.0349330282547406, "conta_debito_automatico_digital": 0.014490595043687623, "parceiros_ofertas": 0.0784220642726923, "suporte_sem_sinal": 0.10057441958552057, "sem_correspondencia": 0.15853235548924405}, "confidence": 0.15853235548924405, "input_tokens": 39, "latency_ms": 30.524017000004733} +{"id": "g0018-conta_explicacao-emocional-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.12638152612002762, "vas_contratacao": 0.012882722939102751, "conta_explicacao": 0.13896667381374447, "conta_vencimento": 0.0059590211462448904, "plano_consulta": 0.11237890552649153, "conta_debito_automatico_digital": 0.010760614202500011, "reclamacao_atendimento": 0.13871006092746024, "plano_nova_linha": 0.01196230339601403, "negociacao_religacao": 0.011315500826072146, "conta_pagamento_confirmacao": 0.040125390714425696, "conta_contestacao": 0.06662163607341907, "sem_correspondencia": 0.32393564431449756}, "confidence": 0.32393564431449756, "input_tokens": 45, "latency_ms": 24.187423000000763} +{"id": "g0018-conta_explicacao-emocional-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.15364516813620424, "conta_contestacao": 0.12531697376617867, "conta_explicacao": 0.16454047964392662, "sem_correspondencia": 0.5564973784536904}, "confidence": 0.5564973784536904, "input_tokens": 40, "latency_ms": 14.852071999996497} +{"id": "g0018-conta_explicacao-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.008743975541570512, "plano_consulta": 0.08315389822153153, "conta_vencimento": 0.005926687426333241, "vas_cancelamento": 0.004528229243981164, "conta_pagamento_confirmacao": 0.07871872393768649, "internet_pacote_adicional": 0.3680855728671117, "negociacao_religacao": 0.009652502157430338, "conta_segunda_via": 0.018725581959819132, "recarga_realizar": 0.0031533095418298566, "conta_debito_automatico_digital": 0.006966277674583107, "conta_contestacao": 0.07542205055306939, "sem_correspondencia": 0.3369231908750535}, "confidence": 0.3680855728671117, "input_tokens": 40, "latency_ms": 22.556331000004093} +{"id": "g0018-conta_explicacao-emocional-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.17061451498538688, "marketplace_compra": 0.02649490414384283, "recarga_realizar": 0.005195520480797898, "conta_explicacao": 0.06598601653112977, "plano_troca": 0.01080079030824913, "conta_contestacao": 0.10993801328666261, "plano_consulta": 0.08667655503091282, "negociacao_divida": 0.010940755056152128, "conta_vencimento": 0.008581374052359175, "negociacao_religacao": 0.008967329969289008, "conta_debito_automatico_digital": 0.010097338135893886, "internet_problema_conexao": 0.06647329196477517, "troca_numero": 0.003138653080141457, "conta_pagamento_confirmacao": 0.05191183590857652, "cadastro_atualizacao": 0.04782381771815118, "sem_correspondencia": 0.3163592893476795}, "confidence": 0.3163592893476795, "input_tokens": 44, "latency_ms": 29.978937000009864} +{"id": "g0018-conta_explicacao-emocional-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.08887614425775878, "recarga_saldo": 0.008586430314398647, "conta_explicacao": 0.1971862474585373, "conta_contestacao": 0.09018791573654712, "vas_consulta": 0.06051354054452006, "fidelidade_resgate": 0.017125692869021877, "conta_pagamento_confirmacao": 0.06133327199022409, "conta_debito_automatico_digital": 0.06705794753841682, "beneficios_consulta": 0.07069221383649088, "plano_troca": 0.016467521664191367, "portabilidade": 0.01264370981517998, "conta_vencimento": 0.011751137773425811, "conta_segunda_via": 0.04587161961361478, "suporte_configuracao": 0.019197827708874918, "roaming_duvida": 0.013109491210131597, "sem_correspondencia": 0.219399287668666}, "confidence": 0.219399287668666, "input_tokens": 42, "latency_ms": 30.615831000005755} +{"id": "g0019-conta_explicacao-longo_contexto-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 206, "length_bucket": "longo"}, "pred": "conta_explicacao", "probabilities": {"vas_contratacao": 0.021463470173680724, "marketplace_compra": 0.0636577670035513, "conta_explicacao": 0.29231717692528925, "conta_pagamento_confirmacao": 0.10220666803445665, "plano_consulta": 0.0814490081126968, "cancelamento_linha": 0.004262317831887192, "conta_contestacao": 0.08552811151416413, "roaming_cobranca": 0.014915127988464847, "conta_debito_automatico_digital": 0.023317517321821944, "conta_segunda_via": 0.052841073878911016, "conta_vencimento": 0.0359191404222096, "sem_correspondencia": 0.22212262079286652}, "confidence": 0.29231717692528925, "input_tokens": 90, "latency_ms": 26.44643499999688} +{"id": "g0019-conta_explicacao-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 183, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.0076819418574309, "plano_consulta": 0.03988322873005635, "internet_consumo": 0.039670447604932005, "bonus_nao_recebido": 0.009394414451693327, "conta_debito_automatico_digital": 0.00693594038950824, "vas_contratacao": 0.010689636383784257, "conta_segunda_via": 0.012417454845326859, "internet_pacote_adicional": 0.38726969435311803, "conta_pagamento_confirmacao": 0.07064047251841551, "conta_vencimento": 0.008243218757640773, "conta_contestacao": 0.08545676372092248, "fidelidade_resgate": 0.009410953808818415, "suporte_sem_sinal": 0.12540721531247379, "negociacao_religacao": 0.005781772379544616, "portabilidade": 0.007956282005976194, "sem_correspondencia": 0.17316056288035825}, "confidence": 0.38726969435311803, "input_tokens": 79, "latency_ms": 34.117522999991934} +{"id": "g0019-conta_explicacao-longo_contexto-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.007162732727954055, "marketplace_compra": 0.033012797069609835, "fidelidade_pontos": 0.045867518807970256, "conta_vencimento": 0.013104685930054216, "beneficios_consulta": 0.07423961359619069, "conta_contestacao": 0.1297157590248614, "conta_debito_automatico_digital": 0.05001533164217784, "recarga_saldo": 0.00656669976855716, "cancelamento_linha": 0.004714322401544254, "plano_consulta": 0.09861994796494815, "conta_explicacao": 0.1289521489992144, "marketplace_pedido": 0.0362420799517066, "bonus_nao_recebido": 0.025065914461741747, "conta_segunda_via": 0.04349892329398479, "conta_pagamento_confirmacao": 0.06977556086015281, "sem_correspondencia": 0.2334459634993318}, "confidence": 0.2334459634993318, "input_tokens": 85, "latency_ms": 33.44036000001438} +{"id": "g0019-conta_explicacao-longo_contexto-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 167, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.23554354906082153, "conta_explicacao": 0.18056346476078033, "plano_consulta": 0.1099395602941513, "sem_correspondencia": 0.4739534258842468}, "confidence": 0.4739534258842468, "input_tokens": 79, "latency_ms": 15.325319999988096} +{"id": "g0019-conta_explicacao-longo_contexto-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 164, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0613749819851943, "conta_segunda_via": 0.09602082681690798, "conta_pagamento_confirmacao": 0.046267730028200095, "plano_consulta": 0.06849845613629763, "conta_contestacao": 0.04787757700476459, "conta_explicacao": 0.21205984411488957, "conta_vencimento": 0.026970418622221364, "sem_correspondencia": 0.44093016529152446}, "confidence": 0.44093016529152446, "input_tokens": 74, "latency_ms": 20.032990000004247} +{"id": "g0019-conta_explicacao-longo_contexto-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 188, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.20204089224452437, "plano_consulta": 0.0565189187658397, "conta_vencimento": 0.009367990141742106, "conta_segunda_via": 0.06137222315550573, "conta_pagamento_confirmacao": 0.08301573099820046, "conta_debito_automatico_digital": 0.009803142225127945, "conta_contestacao": 0.16786427498848994, "sem_correspondencia": 0.4100168274805697}, "confidence": 0.4100168274805697, "input_tokens": 82, "latency_ms": 19.3290569999931} +{"id": "g0019-conta_explicacao-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 190, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.14396021735401418, "conta_debito_automatico_digital": 0.04418377129475729, "plano_consulta": 0.10415260447094918, "seguranca_perda_roubo": 0.03256595353106843, "conta_vencimento": 0.039415283908974794, "conta_segunda_via": 0.0762179545012235, "vas_contratacao": 0.019867063900855, "conta_pagamento_confirmacao": 0.1316659538819908, "recarga_realizar": 0.011828983995771826, "fidelidade_pontos": 0.035957450595625155, "vas_cancelamento": 0.016429524107767022, "sem_correspondencia": 0.34375523845700284}, "confidence": 0.34375523845700284, "input_tokens": 84, "latency_ms": 25.298792000000958} +{"id": "g0019-conta_explicacao-longo_contexto-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"conta_vencimento": 0.0161626457190083, "fidelidade_pontos": 0.01800128703383295, "internet_pacote_adicional": 0.08800911510772254, "conta_debito_automatico_digital": 0.015549980726697641, "conta_segunda_via": 0.01998507870301454, "recarga_realizar": 0.004048790944831455, "marketplace_pedido": 0.018962542354491838, "reclamacao_atendimento": 0.04055427177234896, "conta_contestacao": 0.08976202072553978, "plano_consulta": 0.24050485560829638, "conta_pagamento_confirmacao": 0.07693462381902041, "conta_explicacao": 0.18406628809389694, "bonus_nao_recebido": 0.014433360305274364, "portabilidade": 0.00794369200391579, "roaming_cobranca": 0.005126624573436432, "sem_correspondencia": 0.15995482250867166}, "confidence": 0.24050485560829638, "input_tokens": 78, "latency_ms": 32.94074400000113} +{"id": "g0019-conta_explicacao-longo_contexto-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 180, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1529220984256893, "conta_pagamento_confirmacao": 0.10551928298232803, "conta_vencimento": 0.011820070797803128, "conta_explicacao": 0.16023578227269, "conta_segunda_via": 0.08893978860794868, "conta_debito_automatico_digital": 0.03531566367494058, "plano_consulta": 0.09147898380395722, "sem_correspondencia": 0.3537683294346431}, "confidence": 0.3537683294346431, "input_tokens": 78, "latency_ms": 20.36427600000934} +{"id": "g0019-conta_explicacao-longo_contexto-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.21013449890791608, "recarga_nao_creditada": 0.004731238990403256, "conta_explicacao": 0.1708763452446632, "conta_debito_automatico_digital": 0.008484590173492085, "conta_vencimento": 0.039837622590090965, "conta_pagamento_confirmacao": 0.09099915952069446, "conta_contestacao": 0.09585558969006325, "internet_consumo": 0.018062761705305443, "plano_consulta": 0.038223335036220246, "cancelamento_linha": 0.003207355154943664, "atendimento_humano": 0.07571902399334328, "sem_correspondencia": 0.24386847899286407}, "confidence": 0.24386847899286407, "input_tokens": 80, "latency_ms": 24.901908000003914} +{"id": "g0019-conta_explicacao-longo_contexto-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.16220349798516176, "plano_consulta": 0.10369548665115923, "conta_explicacao": 0.2013230264778298, "sem_correspondencia": 0.5327779888858493}, "confidence": 0.5327779888858493, "input_tokens": 74, "latency_ms": 15.728397999993149} +{"id": "g0019-conta_explicacao-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_vencimento": 0.005995532101315652, "fidelidade_pontos": 0.015383672814592003, "conta_contestacao": 0.10317792806249775, "suporte_chip_esim": 0.003391463085269668, "suporte_sem_sinal": 0.10833067475680457, "plano_consulta": 0.06844023162568319, "conta_debito_automatico_digital": 0.009998590955603907, "desconto_retencao": 0.01170278263194713, "vas_contratacao": 0.014553833721836848, "internet_problema_conexao": 0.01323093107026433, "internet_pacote_adicional": 0.3948037065276288, "vas_cancelamento": 0.009300718400300475, "seguranca_perda_roubo": 0.0341660134254145, "conta_segunda_via": 0.015478799958718198, "conta_pagamento_confirmacao": 0.04239850583458886, "sem_correspondencia": 0.14964661502753415}, "confidence": 0.3948037065276288, "input_tokens": 87, "latency_ms": 35.27616400000966} +{"id": "g0025-conta_vencimento-emocional-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.22783775033479836, "conta_segunda_via": 0.03530806583480365, "conta_contestacao": 0.07879639211455455, "sem_correspondencia": 0.6580577917158434}, "confidence": 0.6580577917158434, "input_tokens": 75, "latency_ms": 16.273576999992656} +{"id": "g0025-conta_vencimento-emocional-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.07796891931197356, "conta_vencimento": 0.22921921761110758, "suporte_chip_esim": 0.016483359361207622, "portabilidade": 0.011587363894409166, "beneficios_consulta": 0.09330949369771348, "internet_pacote_adicional": 0.11274264973364365, "conta_explicacao": 0.07183120540199364, "cancelamento_linha": 0.026506532502022742, "negociacao_religacao": 0.01876600868449191, "conta_segunda_via": 0.039950606263207955, "vas_consulta": 0.06367702161634103, "fidelidade_resgate": 0.014636370639655538, "conta_debito_automatico_digital": 0.007992982089382246, "desconto_retencao": 0.029193871294214666, "conta_contestacao": 0.03307439079001751, "sem_correspondencia": 0.15306000710861772}, "confidence": 0.22921921761110758, "input_tokens": 65, "latency_ms": 31.653550000015684} +{"id": "g0025-conta_vencimento-emocional-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 145, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.15315453779489985, "conta_explicacao": 0.0640628415349072, "conta_contestacao": 0.052484687662146465, "conta_debito_automatico_digital": 0.012265304160608463, "conta_vencimento": 0.26860910779148855, "negociacao_divida": 0.01597685374308775, "internet_pacote_adicional": 0.11796212251280491, "portabilidade": 0.011617133447980198, "conta_pagamento_confirmacao": 0.04914267384047934, "suporte_configuracao": 0.019982529897161434, "vas_contratacao": 0.012756255514716057, "sem_correspondencia": 0.2219859520997198}, "confidence": 0.26860910779148855, "input_tokens": 73, "latency_ms": 25.04133700000466} +{"id": "g0025-conta_vencimento-emocional-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.2749662812552253, "cadastro_atualizacao": 0.035964084433749134, "seguranca_perda_roubo": 0.01350205168835104, "conta_explicacao": 0.05298546178671138, "vas_cancelamento": 0.0074620585290646494, "desconto_retencao": 0.017103274138315895, "reclamacao_atendimento": 0.08995227147625035, "parceiros_ofertas": 0.07268468595185398, "conta_debito_automatico_digital": 0.016960468854029756, "conta_pagamento_confirmacao": 0.04850457066922046, "conta_contestacao": 0.050136419251690496, "marketplace_compra": 0.025839205051552717, "suporte_chip_esim": 0.03334562992728627, "suporte_configuracao": 0.02758840587127792, "conta_segunda_via": 0.023996905498076926, "sem_correspondencia": 0.2090082256173437}, "confidence": 0.2749662812552253, "input_tokens": 68, "latency_ms": 34.45221000001197} +{"id": "g0025-conta_vencimento-emocional-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 137, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.0122893611770361, "plano_nova_linha": 0.007975492678422898, "conta_vencimento": 0.3769233549371953, "conta_debito_automatico_digital": 0.021750295676525748, "conta_contestacao": 0.04811156199945224, "conta_segunda_via": 0.07640116711594926, "fidelidade_pontos": 0.015718925846770853, "desconto_retencao": 0.018760906654714, "conta_pagamento_confirmacao": 0.08309427702954034, "conta_explicacao": 0.07888473621773827, "marketplace_pedido": 0.043789699959129, "sem_correspondencia": 0.216300220707526}, "confidence": 0.3769233549371953, "input_tokens": 62, "latency_ms": 24.77576399999748} +{"id": "g0025-conta_vencimento-emocional-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.3770321513226859, "conta_contestacao": 0.05860475022259682, "conta_segunda_via": 0.02392411920018393, "sem_correspondencia": 0.5404389792545333}, "confidence": 0.5404389792545333, "input_tokens": 63, "latency_ms": 15.730088999987402} +{"id": "g0025-conta_vencimento-emocional-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.1379790969923114, "recarga_saldo": 0.006251828120820162, "conta_contestacao": 0.06825243271916716, "marketplace_compra": 0.03680112766219255, "troca_numero": 0.003015358381960685, "bonus_nao_recebido": 0.013123434681688603, "marketplace_pedido": 0.02927017169445898, "conta_explicacao": 0.06739661428627688, "internet_pacote_adicional": 0.11229369595972119, "atendimento_humano": 0.09141476156388285, "conta_pagamento_confirmacao": 0.10963093282937231, "conta_debito_automatico_digital": 0.01956579930344216, "fidelidade_resgate": 0.012708377717404556, "conta_segunda_via": 0.08986042136339213, "parceiros_ofertas": 0.034469229931246376, "sem_correspondencia": 0.16796671679266198}, "confidence": 0.16796671679266198, "input_tokens": 63, "latency_ms": 31.049623000001247} +{"id": "g0025-conta_vencimento-emocional-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.049754031298869926, "desconto_retencao": 0.018913785554822413, "conta_vencimento": 0.29006577519246624, "conta_debito_automatico_digital": 0.008251001489745351, "conta_segunda_via": 0.027451867208408032, "conta_contestacao": 0.041767881167285886, "conta_pagamento_confirmacao": 0.034808167651477824, "sem_correspondencia": 0.5289874904369244}, "confidence": 0.5289874904369244, "input_tokens": 60, "latency_ms": 17.991182000002937} +{"id": "g0025-conta_vencimento-emocional-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.15574535771015666, "conta_explicacao": 0.06689753402089012, "reclamacao_atendimento": 0.10802181840321558, "plano_consulta": 0.07973746977673137, "conta_pagamento_confirmacao": 0.0786075817754704, "conta_contestacao": 0.05177632733744474, "conta_segunda_via": 0.05354024484811419, "conta_debito_automatico_digital": 0.013753840738219695, "portabilidade": 0.015525163194700601, "seguranca_perda_roubo": 0.01913552177828417, "conta_vencimento": 0.16577503131453422, "sem_correspondencia": 0.1914841091022383}, "confidence": 0.1914841091022383, "input_tokens": 63, "latency_ms": 24.355238999987705} +{"id": "g0025-conta_vencimento-emocional-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.06464224453215847, "conta_vencimento": 0.5097493643257625, "conta_contestacao": 0.054263816496666145, "sem_correspondencia": 0.3713445746454129}, "confidence": 0.5097493643257625, "input_tokens": 58, "latency_ms": 15.682173000016064} +{"id": "g0025-conta_vencimento-emocional-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.08208007812395408, "conta_debito_automatico_digital": 0.01199902457374897, "internet_consumo": 0.01610409037390768, "conta_segunda_via": 0.051839308792973826, "conta_explicacao": 0.08332371409086059, "conta_contestacao": 0.06447916988778149, "conta_vencimento": 0.42066217921131754, "sem_correspondencia": 0.2695124349454558}, "confidence": 0.42066217921131754, "input_tokens": 62, "latency_ms": 17.4796989999777} +{"id": "g0025-conta_vencimento-emocional-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.31765641963414537, "conta_pagamento_confirmacao": 0.04939189429061381, "conta_segunda_via": 0.029539144786487417, "roaming_pacote": 0.006606473421328904, "conta_contestacao": 0.04815391330033945, "conta_debito_automatico_digital": 0.01116803632905988, "conta_explicacao": 0.09232409811322517, "sem_correspondencia": 0.4451600201248}, "confidence": 0.4451600201248, "input_tokens": 73, "latency_ms": 18.057858000020133} +{"id": "g0026-conta_vencimento-longo_contexto-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.3632789823168592, "conta_segunda_via": 0.04786565864186243, "conta_contestacao": 0.08249077884487227, "sem_correspondencia": 0.5063645801964061}, "confidence": 0.5063645801964061, "input_tokens": 70, "latency_ms": 16.084536000022354} +{"id": "g0026-conta_vencimento-longo_contexto-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0885983422593394, "conta_vencimento": 0.300812403058174, "cadastro_atualizacao": 0.12750574091410885, "conta_contestacao": 0.042061683695352424, "conta_explicacao": 0.06583168661232904, "conta_debito_automatico_digital": 0.01660838984343776, "conta_segunda_via": 0.04753189587751729, "sem_correspondencia": 0.3110498577397412}, "confidence": 0.3110498577397412, "input_tokens": 67, "latency_ms": 18.15297400000304} +{"id": "g0026-conta_vencimento-longo_contexto-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.2433540068656443, "recarga_nao_creditada": 0.011093010840297842, "negociacao_divida": 0.0389122017026065, "recarga_realizar": 0.0067085422755069025, "conta_debito_automatico_digital": 0.011999827576791144, "conta_contestacao": 0.08831852443507665, "plano_consulta": 0.06671756894313549, "seguranca_perda_roubo": 0.03654897425725208, "conta_explicacao": 0.058707642992239156, "roaming_pacote": 0.0067072407521331185, "seguranca_fraude": 0.039059309699765274, "conta_segunda_via": 0.06594173248983759, "parceiros_ofertas": 0.06869085532909115, "internet_problema_conexao": 0.016729145353260994, "conta_pagamento_confirmacao": 0.10279727580475596, "sem_correspondencia": 0.13771414068260585}, "confidence": 0.2433540068656443, "input_tokens": 66, "latency_ms": 31.530102000004945} +{"id": "g0026-conta_vencimento-longo_contexto-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0793770652061303, "conta_pagamento_confirmacao": 0.05866888356712733, "conta_contestacao": 0.039528080619389956, "conta_debito_automatico_digital": 0.012922741893954544, "conta_vencimento": 0.23582858615927446, "conta_segunda_via": 0.042007514713577006, "suporte_chip_esim": 0.008127865646477134, "sem_correspondencia": 0.5235392621940693}, "confidence": 0.5235392621940693, "input_tokens": 65, "latency_ms": 19.99090600000386} +{"id": "g0026-conta_vencimento-longo_contexto-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.07381173652099457, "seguranca_fraude": 0.02288363030865137, "conta_debito_automatico_digital": 0.04603407707291884, "beneficios_consulta": 0.08851191767347212, "plano_troca": 0.021948966188679968, "cancelamento_linha": 0.004127154881275143, "conta_vencimento": 0.30483551507589063, "conta_pagamento_confirmacao": 0.07584991726177168, "portabilidade": 0.014510860976297776, "suporte_sem_sinal": 0.09940705767578943, "conta_contestacao": 0.024322300107380557, "roaming_cobranca": 0.003790413798429971, "conta_segunda_via": 0.0201282455344691, "negociacao_divida": 0.0151526902830007, "cadastro_atualizacao": 0.052691200353395924, "sem_correspondencia": 0.13199431628758224}, "confidence": 0.30483551507589063, "input_tokens": 55, "latency_ms": 31.397512000012284} +{"id": "g0026-conta_vencimento-longo_contexto-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.09155329564124864, "vas_consulta": 0.15441203534412107, "suporte_sem_sinal": 0.056991224785098354, "troca_numero": 0.004985511437598459, "fidelidade_pontos": 0.01333579643325703, "cadastro_atualizacao": 0.05338563169183519, "conta_vencimento": 0.18373322983110665, "internet_pacote_adicional": 0.08381136733156597, "conta_segunda_via": 0.07942255055834908, "conta_debito_automatico_digital": 0.009115488514629348, "recarga_saldo": 0.008682394634736185, "seguranca_fraude": 0.019820644124223553, "conta_contestacao": 0.03788608787459931, "internet_problema_conexao": 0.022896912567327232, "conta_pagamento_confirmacao": 0.03555043510250991, "sem_correspondencia": 0.144417394127794}, "confidence": 0.18373322983110665, "input_tokens": 68, "latency_ms": 33.02160499998763} +{"id": "g0026-conta_vencimento-longo_contexto-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"suporte_sem_sinal": 0.12285559268397293, "conta_segunda_via": 0.05308780614750964, "conta_explicacao": 0.08461194008291323, "conta_debito_automatico_digital": 0.01497750963013184, "conta_pagamento_confirmacao": 0.14815459124488392, "conta_vencimento": 0.3062058486146842, "conta_contestacao": 0.03557901197083891, "sem_correspondencia": 0.23452769962506534}, "confidence": 0.3062058486146842, "input_tokens": 61, "latency_ms": 18.478431999994882} +{"id": "g0026-conta_vencimento-longo_contexto-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.4174563695572115, "conta_segunda_via": 0.048038033158578845, "conta_contestacao": 0.09499154487602716, "sem_correspondencia": 0.4395140524081825}, "confidence": 0.4395140524081825, "input_tokens": 59, "latency_ms": 15.755310999992389} +{"id": "g0026-conta_vencimento-longo_contexto-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_debito_automatico_digital": 0.0647674154060328, "seguranca_fraude": 0.035267305693913474, "conta_contestacao": 0.073418417994965, "reclamacao_atendimento": 0.04815263310413502, "conta_explicacao": 0.07258252997027251, "conta_pagamento_confirmacao": 0.13072518018191717, "conta_segunda_via": 0.04972524565854585, "internet_consumo": 0.02640139298652035, "conta_vencimento": 0.23213538266442157, "plano_consulta": 0.04779284086896096, "internet_problema_conexao": 0.007690498956543937, "sem_correspondencia": 0.21134115651377133}, "confidence": 0.23213538266442157, "input_tokens": 66, "latency_ms": 25.48661200000879} +{"id": "g0026-conta_vencimento-longo_contexto-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.1523175984683001, "conta_explicacao": 0.09097397182856962, "conta_contestacao": 0.0636362892744966, "conta_pagamento_confirmacao": 0.04946336039001789, "fidelidade_resgate": 0.01607470615967722, "conta_debito_automatico_digital": 0.008871031988916584, "conta_vencimento": 0.2979834682417436, "sem_correspondencia": 0.32067957364827837}, "confidence": 0.32067957364827837, "input_tokens": 59, "latency_ms": 17.273120999988123} +{"id": "g0026-conta_vencimento-longo_contexto-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.2325664969423275, "conta_contestacao": 0.06764602840683591, "seguranca_perda_roubo": 0.011129696217548422, "portabilidade": 0.02816441357385906, "atendimento_humano": 0.05384095528579059, "desconto_retencao": 0.022174787364882827, "internet_problema_conexao": 0.06885834221026185, "beneficios_consulta": 0.08549354452320004, "conta_explicacao": 0.06893340681176828, "suporte_sem_sinal": 0.08497411983251797, "conta_debito_automatico_digital": 0.016008995898306726, "bonus_nao_recebido": 0.005118090329566574, "conta_segunda_via": 0.03592231219987003, "conta_pagamento_confirmacao": 0.06806881906461096, "marketplace_pedido": 0.028436587015579204, "sem_correspondencia": 0.12266340432307406}, "confidence": 0.2325664969423275, "input_tokens": 69, "latency_ms": 32.723332000017535} +{"id": "g0026-conta_vencimento-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.14633786242193395, "conta_contestacao": 0.10088306364765573, "conta_segunda_via": 0.08825161790097899, "sem_correspondencia": 0.6645274560294313}, "confidence": 0.6645274560294313, "input_tokens": 62, "latency_ms": 15.506843999986586} +{"id": "g0027-conta_vencimento-indireto_multiplo-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 182, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.30314861260007336, "suporte_chip_esim": 0.02368789796552556, "conta_contestacao": 0.06947750261721189, "conta_pagamento_confirmacao": 0.058321257091401735, "conta_segunda_via": 0.05999987281859537, "conta_explicacao": 0.09877070306234383, "conta_debito_automatico_digital": 0.01671084308161974, "sem_correspondencia": 0.36988331076322856}, "confidence": 0.36988331076322856, "input_tokens": 75, "latency_ms": 20.34309699999426} +{"id": "g0027-conta_vencimento-indireto_multiplo-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.07344899958753168, "reclamacao_atendimento": 0.08272475622132562, "portabilidade": 0.01040228533406024, "conta_contestacao": 0.04751218037311828, "cadastro_atualizacao": 0.05668656440886826, "seguranca_fraude": 0.01607991544034462, "conta_debito_automatico_digital": 0.01609413859848558, "bonus_nao_recebido": 0.005520456851378514, "marketplace_pedido": 0.027902017850071847, "conta_explicacao": 0.04719458447889365, "negociacao_divida": 0.013169681451004236, "conta_segunda_via": 0.058892509926365307, "beneficios_consulta": 0.16713970642741288, "fidelidade_pontos": 0.018498420431070087, "conta_vencimento": 0.19100390081148189, "sem_correspondencia": 0.1677298818085873}, "confidence": 0.19100390081148189, "input_tokens": 52, "latency_ms": 31.58287099998347} +{"id": "g0027-conta_vencimento-indireto_multiplo-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 171, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.006367726121014008, "conta_segunda_via": 0.09627134900729202, "conta_debito_automatico_digital": 0.029830198123804892, "conta_vencimento": 0.19965053685725498, "conta_explicacao": 0.10257236449365316, "recarga_nao_creditada": 0.0134367791045372, "seguranca_perda_roubo": 0.0250993309987846, "conta_contestacao": 0.0760415851390782, "suporte_configuracao": 0.02664395925945872, "internet_problema_conexao": 0.016056518672738773, "conta_pagamento_confirmacao": 0.12333990380775381, "sem_correspondencia": 0.28468974841462963}, "confidence": 0.28468974841462963, "input_tokens": 70, "latency_ms": 25.183499000007714} +{"id": "g0027-conta_vencimento-indireto_multiplo-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.09701790349265502, "plano_consulta": 0.058243046324389265, "conta_contestacao": 0.051930672016620875, "conta_pagamento_confirmacao": 0.05287254838075705, "conta_vencimento": 0.415043521599927, "conta_debito_automatico_digital": 0.022971320061593654, "conta_segunda_via": 0.028876240724753175, "sem_correspondencia": 0.27304474739930396}, "confidence": 0.415043521599927, "input_tokens": 73, "latency_ms": 18.59471299999882} +{"id": "g0027-conta_vencimento-indireto_multiplo-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.00553305479239157, "bonus_nao_recebido": 0.014304292015246883, "conta_vencimento": 0.23160935334389854, "conta_pagamento_confirmacao": 0.05775597913454528, "conta_contestacao": 0.09507070978919056, "conta_explicacao": 0.06052196240554103, "marketplace_compra": 0.042283302933040556, "conta_segunda_via": 0.05326595018483083, "recarga_nao_creditada": 0.005424121718969747, "suporte_sem_sinal": 0.1621310668628012, "conta_debito_automatico_digital": 0.01450872755959223, "sem_correspondencia": 0.2575914792599516}, "confidence": 0.2575914792599516, "input_tokens": 54, "latency_ms": 24.140815000009752} +{"id": "g0027-conta_vencimento-indireto_multiplo-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"marketplace_pedido": 0.04519183149267872, "conta_segunda_via": 0.07639402199809914, "conta_explicacao": 0.06692230836486357, "conta_contestacao": 0.05701126383619621, "seguranca_fraude": 0.016222123440596897, "troca_numero": 0.0012378266582709885, "conta_debito_automatico_digital": 0.014930776822054962, "conta_pagamento_confirmacao": 0.03133505297180423, "recarga_nao_creditada": 0.0009346796744672831, "plano_nova_linha": 0.003634251090043853, "conta_vencimento": 0.5430163246135016, "sem_correspondencia": 0.1431695390374226}, "confidence": 0.5430163246135016, "input_tokens": 73, "latency_ms": 24.30247799998142} +{"id": "g0027-conta_vencimento-indireto_multiplo-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_explicacao": 0.07021307633408932, "internet_pacote_adicional": 0.2615546745508883, "plano_consulta": 0.07032314376803886, "beneficios_consulta": 0.029835540779498012, "suporte_chip_esim": 0.003213549696745041, "vas_consulta": 0.04111403107997454, "conta_debito_automatico_digital": 0.006713985879720714, "recarga_realizar": 0.0020222751274478873, "conta_pagamento_confirmacao": 0.05131475198976911, "reclamacao_atendimento": 0.03183138566913949, "conta_contestacao": 0.0433288615853871, "negociacao_divida": 0.0120520850629086, "conta_vencimento": 0.16627367866749987, "conta_segunda_via": 0.03017252311010813, "suporte_sem_sinal": 0.06367557888711532, "sem_correspondencia": 0.11636085781166966}, "confidence": 0.2615546745508883, "input_tokens": 71, "latency_ms": 34.02692599999568} +{"id": "g0027-conta_vencimento-indireto_multiplo-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.07655517564435513, "suporte_configuracao": 0.02303143532774527, "conta_pagamento_confirmacao": 0.08433078762429648, "conta_vencimento": 0.2702691487062098, "conta_segunda_via": 0.045514776158240663, "vas_contratacao": 0.011320307566180542, "conta_explicacao": 0.05938805490408327, "bonus_nao_recebido": 0.01638325821389633, "conta_debito_automatico_digital": 0.01097598364916485, "fidelidade_pontos": 0.04832768691252214, "internet_problema_conexao": 0.019612382604242928, "sem_correspondencia": 0.33429100268906253}, "confidence": 0.33429100268906253, "input_tokens": 56, "latency_ms": 24.704202000009445} +{"id": "g0027-conta_vencimento-indireto_multiplo-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.3309495547696815, "conta_segunda_via": 0.12055333317975203, "conta_contestacao": 0.1333881507333562, "sem_correspondencia": 0.41510896131721026}, "confidence": 0.41510896131721026, "input_tokens": 67, "latency_ms": 15.92059000000745} +{"id": "g0027-conta_vencimento-indireto_multiplo-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 168, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"vas_cancelamento": 0.003139399794737258, "recarga_nao_creditada": 0.0019567105117298082, "seguranca_perda_roubo": 0.012430186805382167, "marketplace_compra": 0.007291221692400282, "vas_consulta": 0.12609783788369516, "cadastro_atualizacao": 0.026663853625571766, "seguranca_fraude": 0.00996767129881537, "conta_vencimento": 0.1607673102302834, "conta_pagamento_confirmacao": 0.02620142963448269, "roaming_pacote": 0.0015543260905981548, "conta_contestacao": 0.014875119873783295, "negociacao_religacao": 0.003373361054409401, "conta_segunda_via": 0.5054271610092418, "conta_debito_automatico_digital": 0.002457963202008623, "conta_explicacao": 0.021849053947852578, "sem_correspondencia": 0.07594739334500832}, "confidence": 0.5054271610092418, "input_tokens": 70, "latency_ms": 32.99028000000703} +{"id": "g0027-conta_vencimento-indireto_multiplo-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.0034604709608439398, "conta_pagamento_confirmacao": 0.07183865005424334, "conta_segunda_via": 0.05494960621376081, "conta_contestacao": 0.0856584941479928, "conta_debito_automatico_digital": 0.03271039708618063, "seguranca_fraude": 0.041252245944725124, "conta_vencimento": 0.17357184700087486, "conta_explicacao": 0.05813076956497614, "marketplace_pedido": 0.03796185707750847, "suporte_sem_sinal": 0.12795803472228723, "parceiros_ofertas": 0.03767642904850074, "cadastro_atualizacao": 0.03780860980425652, "internet_consumo": 0.044093565949325925, "marketplace_compra": 0.022240706694341188, "negociacao_divida": 0.011988215636913137, "sem_correspondencia": 0.15870010009326915}, "confidence": 0.17357184700087486, "input_tokens": 53, "latency_ms": 32.10521299999414} +{"id": "g0027-conta_vencimento-indireto_multiplo-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 187, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.09226730970341278, "conta_vencimento": 0.5020728576387837, "conta_contestacao": 0.04594679429520831, "sem_correspondencia": 0.35971303836259516}, "confidence": 0.5020728576387837, "input_tokens": 79, "latency_ms": 16.012019000015698} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"recarga_realizar": 0.007719163914265929, "suporte_configuracao": 0.009549396630332859, "conta_explicacao": 0.017945206878285744, "bonus_nao_recebido": 0.0020264754125558708, "vas_cancelamento": 0.0021168337218158244, "conta_pagamento_confirmacao": 0.0520741209188042, "conta_vencimento": 0.003416023534866893, "suporte_sem_sinal": 0.04159703670603949, "recarga_nao_creditada": 0.0029938671372692826, "reclamacao_atendimento": 0.02827509370186193, "cancelamento_linha": 0.0029338834468037073, "conta_debito_automatico_digital": 0.741255370463827, "conta_contestacao": 0.011096178073461837, "seguranca_fraude": 0.011951726343710651, "conta_segunda_via": 0.01067310897978063, "sem_correspondencia": 0.0543765141363182}, "confidence": 0.741255370463827, "input_tokens": 67, "latency_ms": 33.567889000011064} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.006877220164005682, "recarga_realizar": 0.005383730243052737, "conta_explicacao": 0.08345409215653936, "conta_contestacao": 0.07252017823978417, "conta_pagamento_confirmacao": 0.0746877236229321, "conta_segunda_via": 0.231965167695524, "conta_debito_automatico_digital": 0.05909682031204407, "sem_correspondencia": 0.4660150675661179}, "confidence": 0.4660150675661179, "input_tokens": 60, "latency_ms": 18.137609999996585} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 121, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 0.009374857974033545, "conta_pagamento_confirmacao": 0.04379060535761435, "conta_segunda_via": 0.017356291587073483, "conta_explicacao": 0.020274026522362404, "internet_pacote_adicional": 0.01839989255908769, "conta_debito_automatico_digital": 0.534348314389814, "plano_consulta": 0.027825020532234544, "conta_contestacao": 0.034837033948393645, "negociacao_religacao": 0.0038351766217762126, "suporte_sem_sinal": 0.08398974770949202, "marketplace_pedido": 0.011023347376381033, "conta_vencimento": 0.0035228596887278757, "reclamacao_atendimento": 0.04867149565668644, "seguranca_fraude": 0.03980288321886304, "cadastro_atualizacao": 0.029885810167782436, "sem_correspondencia": 0.07306263668967722}, "confidence": 0.534348314389814, "input_tokens": 60, "latency_ms": 33.889587999993864} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.6440261218532252, "conta_contestacao": 0.028635421923671845, "conta_segunda_via": 0.03641532516984194, "sem_correspondencia": 0.2909231310532611}, "confidence": 0.6440261218532252, "input_tokens": 64, "latency_ms": 16.88552799998888} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.1631304966180506, "reclamacao_atendimento": 0.04555230301359626, "suporte_sem_sinal": 0.085606152398125, "desconto_retencao": 0.004411162996894212, "conta_explicacao": 0.028890427248455735, "plano_consulta": 0.041770835575152744, "conta_debito_automatico_digital": 0.41549232970389327, "roaming_cobranca": 0.002479895560636231, "conta_contestacao": 0.026171950840757525, "conta_vencimento": 0.002940514638568519, "roaming_pacote": 0.0015374029951405691, "suporte_chip_esim": 0.007642559226720829, "plano_troca": 0.004752136002509687, "portabilidade": 0.014289106275406971, "conta_pagamento_confirmacao": 0.026116883603027424, "sem_correspondencia": 0.12921584330306443}, "confidence": 0.41549232970389327, "input_tokens": 72, "latency_ms": 33.30084800001032} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.039570999472297766, "seguranca_perda_roubo": 0.025282802227547616, "portabilidade": 0.0092011507018629, "plano_nova_linha": 0.006521566799326977, "vas_cancelamento": 0.01707540337980814, "conta_pagamento_confirmacao": 0.0686795069417688, "conta_vencimento": 0.00718079412633816, "conta_contestacao": 0.055244419744612444, "conta_explicacao": 0.06302547032215272, "fidelidade_resgate": 0.016861338900386914, "cancelamento_linha": 0.016897388532187814, "atendimento_humano": 0.06879071430030145, "conta_segunda_via": 0.19122475593520102, "suporte_sem_sinal": 0.15811455679661773, "conta_debito_automatico_digital": 0.05532952772106417, "sem_correspondencia": 0.20099960409852538}, "confidence": 0.20099960409852538, "input_tokens": 55, "latency_ms": 31.483842000000095} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 0.010698151326350113, "fidelidade_resgate": 0.00444846861047569, "bonus_nao_recebido": 0.0038692078794219024, "suporte_chip_esim": 0.010106618092583666, "vas_contratacao": 0.005112824281605806, "reclamacao_atendimento": 0.0195070292075944, "conta_vencimento": 0.002276932958083243, "vas_cancelamento": 0.002436588183374639, "conta_pagamento_confirmacao": 0.015019267168019877, "fidelidade_pontos": 0.024605058965061183, "roaming_pacote": 0.004240376697092363, "conta_segunda_via": 0.009568713204383763, "conta_contestacao": 0.009591365762416777, "cadastro_atualizacao": 0.0252704498011896, "conta_debito_automatico_digital": 0.7745636973014415, "sem_correspondencia": 0.07868525056090553}, "confidence": 0.7745636973014415, "input_tokens": 61, "latency_ms": 33.61963199998286} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_vencimento": 0.004205222625389525, "internet_problema_conexao": 0.014049250983471605, "bonus_nao_recebido": 0.01074429978890473, "negociacao_divida": 0.008997120784332823, "conta_contestacao": 0.047194216982492494, "conta_segunda_via": 0.02623405546968564, "internet_consumo": 0.02212191202486621, "vas_contratacao": 0.00533522947025717, "plano_consulta": 0.025677808110066872, "conta_debito_automatico_digital": 0.2149455147466254, "conta_explicacao": 0.04055545104149189, "conta_pagamento_confirmacao": 0.02091623102295272, "portabilidade": 0.004930404930542859, "marketplace_compra": 0.008762663098742239, "vas_cancelamento": 0.4664974042370409, "sem_correspondencia": 0.07883321468313693}, "confidence": 0.4664974042370409, "input_tokens": 53, "latency_ms": 32.2135109999806} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_problema_conexao": 0.002669327999650441, "conta_explicacao": 0.027409593216903082, "fidelidade_pontos": 0.007780759229391495, "vas_consulta": 0.05815420398787847, "conta_pagamento_confirmacao": 0.06150538185050545, "conta_debito_automatico_digital": 0.730553473445633, "conta_contestacao": 0.011961102854427235, "conta_vencimento": 0.001768899998320779, "seguranca_perda_roubo": 0.0031963780881677814, "plano_troca": 0.003171735061171818, "atendimento_humano": 0.014166491371199661, "bonus_nao_recebido": 0.006346804722665214, "conta_segunda_via": 0.011478097569529035, "vas_cancelamento": 0.0015711173607581978, "roaming_cobranca": 0.018088909877939197, "sem_correspondencia": 0.0401777233658591}, "confidence": 0.730553473445633, "input_tokens": 65, "latency_ms": 32.17781000000741} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 125, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.07572608798282701, "conta_explicacao": 0.06362546654473929, "conta_vencimento": 0.008831112193212686, "suporte_configuracao": 0.08131584853644327, "conta_segunda_via": 0.12320040280369841, "conta_pagamento_confirmacao": 0.05869500783437357, "conta_debito_automatico_digital": 0.10767901882310767, "sem_correspondencia": 0.48092705528159807}, "confidence": 0.48092705528159807, "input_tokens": 65, "latency_ms": 18.337016000003814} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.03645970566392587, "conta_explicacao": 0.03227836502143336, "parceiros_ofertas": 0.06771627563585307, "conta_segunda_via": 0.04753180195693528, "conta_debito_automatico_digital": 0.42455402140271914, "internet_pacote_adicional": 0.13936948305042873, "conta_pagamento_confirmacao": 0.027379375090152903, "beneficios_consulta": 0.05759291026838446, "roaming_cobranca": 0.0035258848469536383, "conta_vencimento": 0.002987426691235039, "plano_troca": 0.0071304380518751095, "sem_correspondencia": 0.15347431232010342}, "confidence": 0.42455402140271914, "input_tokens": 61, "latency_ms": 23.619902000007187} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.005690537345395576, "suporte_sem_sinal": 0.08166801861020534, "bonus_nao_recebido": 0.04527946896151153, "recarga_saldo": 0.0052014081302912225, "conta_explicacao": 0.12357054547207905, "seguranca_perda_roubo": 0.12790368390164045, "seguranca_fraude": 0.09236840081278644, "beneficios_consulta": 0.1118934070625895, "conta_vencimento": 0.005927122614025973, "conta_segunda_via": 0.08205040475497614, "marketplace_pedido": 0.024276239593991864, "internet_consumo": 0.03747687457381573, "conta_contestacao": 0.04549241027847706, "conta_debito_automatico_digital": 0.023708702797649125, "conta_pagamento_confirmacao": 0.03793709320813991, "sem_correspondencia": 0.14955568188242507}, "confidence": 0.14955568188242507, "input_tokens": 59, "latency_ms": 31.62300900001469} +{"id": "g0032-conta_debito_automatico_digital-emocional-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"bonus_nao_recebido": 0.013956045807892038, "vas_cancelamento": 0.004934904987416357, "troca_numero": 0.0009847109451099282, "suporte_chip_esim": 0.004765260377254038, "roaming_pacote": 0.001332613735718247, "marketplace_compra": 0.00980662904681056, "conta_contestacao": 0.01776000054217879, "conta_vencimento": 0.003337321811022647, "conta_segunda_via": 0.0110365514227494, "conta_explicacao": 0.026385868010022465, "marketplace_pedido": 0.017028208188420286, "conta_debito_automatico_digital": 0.7529637760992094, "parceiros_ofertas": 0.014437497704202376, "conta_pagamento_confirmacao": 0.04003459504123881, "atendimento_humano": 0.01825047229827531, "sem_correspondencia": 0.06298554398247941}, "confidence": 0.7529637760992094, "input_tokens": 51, "latency_ms": 30.86103999999068} +{"id": "g0032-conta_debito_automatico_digital-emocional-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 105, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"troca_numero": 0.0036819802363347834, "conta_vencimento": 0.005877293440672978, "parceiros_ofertas": 0.03126668323312649, "suporte_sem_sinal": 0.09944655441093384, "suporte_chip_esim": 0.007881772121772334, "conta_segunda_via": 0.03138323639585053, "conta_explicacao": 0.06010527429636617, "conta_pagamento_confirmacao": 0.04023156493063954, "negociacao_divida": 0.012688418480288123, "conta_debito_automatico_digital": 0.42007150124143466, "conta_contestacao": 0.05875898039997701, "sem_correspondencia": 0.22860674081260357}, "confidence": 0.42007150124143466, "input_tokens": 54, "latency_ms": 24.493277999994234} +{"id": "g0032-conta_debito_automatico_digital-emocional-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"parceiros_ofertas": 0.04380051356208993, "conta_pagamento_confirmacao": 0.023766474298135255, "reclamacao_atendimento": 0.04703794324649457, "conta_vencimento": 0.001575851074213067, "seguranca_fraude": 0.012243759532439216, "troca_numero": 0.0011617646096103154, "conta_debito_automatico_digital": 0.6765610499094314, "conta_segunda_via": 0.010017817775344431, "conta_contestacao": 0.014971332067447064, "vas_consulta": 0.06061693423347759, "conta_explicacao": 0.016405899309246103, "sem_correspondencia": 0.09184066038207105}, "confidence": 0.6765610499094314, "input_tokens": 50, "latency_ms": 23.76211899999703} +{"id": "g0032-conta_debito_automatico_digital-emocional-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_compra": 0.0058902918007639315, "roaming_duvida": 0.001959021098540318, "internet_consumo": 0.005524445029939494, "bonus_nao_recebido": 0.0024240725775424724, "conta_contestacao": 0.009316564039757605, "conta_pagamento_confirmacao": 0.010973111139999468, "conta_debito_automatico_digital": 0.8567301173183224, "plano_troca": 0.002219018174972229, "conta_segunda_via": 0.005735044526822697, "recarga_realizar": 0.0007668195348267715, "conta_vencimento": 0.0008224850313830388, "reclamacao_atendimento": 0.008553091910915777, "conta_explicacao": 0.010544198001759722, "internet_problema_conexao": 0.008633194029955653, "beneficios_consulta": 0.03397754770753737, "sem_correspondencia": 0.035930978076961016}, "confidence": 0.8567301173183224, "input_tokens": 44, "latency_ms": 31.571939000002658} +{"id": "g0032-conta_debito_automatico_digital-emocional-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.06093931627403308, "conta_debito_automatico_digital": 0.5977652128577717, "conta_segunda_via": 0.01868443394717233, "sem_correspondencia": 0.32261103692102283}, "confidence": 0.5977652128577717, "input_tokens": 50, "latency_ms": 15.312392999987878} +{"id": "g0032-conta_debito_automatico_digital-emocional-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.23426111566113939, "conta_debito_automatico_digital": 0.27130404721135004, "atendimento_humano": 0.0657989099427814, "conta_explicacao": 0.10320391736635381, "conta_contestacao": 0.055336402103373455, "roaming_cobranca": 0.003642903722291523, "seguranca_perda_roubo": 0.0077333116769785805, "conta_pagamento_confirmacao": 0.03425258102087485, "internet_problema_conexao": 0.030782486068810955, "conta_vencimento": 0.012503282446487601, "negociacao_divida": 0.014755498016376004, "sem_correspondencia": 0.16642554476318236}, "confidence": 0.27130404721135004, "input_tokens": 47, "latency_ms": 23.377858999992895} +{"id": "g0032-conta_debito_automatico_digital-emocional-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.02609758312382547, "conta_vencimento": 0.0027447573500654714, "negociacao_divida": 0.006414456866484004, "conta_contestacao": 0.011069213098515251, "conta_debito_automatico_digital": 0.8435321012317033, "conta_explicacao": 0.015183816158814683, "conta_segunda_via": 0.006080602373683665, "sem_correspondencia": 0.08887746979690818}, "confidence": 0.8435321012317033, "input_tokens": 51, "latency_ms": 17.70669399999747} +{"id": "g0032-conta_debito_automatico_digital-emocional-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.06493610398860236, "conta_segunda_via": 0.021618053548911272, "conta_explicacao": 0.025694413034946233, "conta_debito_automatico_digital": 0.7035089796555906, "conta_vencimento": 0.0033515419145348528, "conta_pagamento_confirmacao": 0.04319419385983636, "plano_consulta": 0.017548690157529058, "sem_correspondencia": 0.12014802384004934}, "confidence": 0.7035089796555906, "input_tokens": 51, "latency_ms": 17.595884000002115} +{"id": "g0032-conta_debito_automatico_digital-emocional-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.54107729413889, "conta_segunda_via": 0.04250183158779632, "conta_contestacao": 0.029172007688883384, "vas_consulta": 0.10534887338988339, "conta_pagamento_confirmacao": 0.02561603570218241, "conta_explicacao": 0.02849856836214807, "conta_vencimento": 0.005269233857675404, "sem_correspondencia": 0.22251615527254093}, "confidence": 0.54107729413889, "input_tokens": 44, "latency_ms": 17.099887000000535} +{"id": "g0032-conta_debito_automatico_digital-emocional-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_pacote_adicional": 0.15648106815320398, "conta_segunda_via": 0.044622505761923816, "conta_debito_automatico_digital": 0.4680862600538336, "conta_pagamento_confirmacao": 0.04777812458418631, "conta_contestacao": 0.03288753615944201, "conta_explicacao": 0.04251478872106273, "conta_vencimento": 0.0076630229890382335, "sem_correspondencia": 0.19996669357730937}, "confidence": 0.4680862600538336, "input_tokens": 52, "latency_ms": 17.704492999996546} +{"id": "g0032-conta_debito_automatico_digital-emocional-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8542733781190869, "conta_segunda_via": 0.017815268894964733, "conta_contestacao": 0.015453704766532548, "sem_correspondencia": 0.11245764821941588}, "confidence": 0.8542733781190869, "input_tokens": 47, "latency_ms": 16.1720760000037} +{"id": "g0032-conta_debito_automatico_digital-emocional-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.028978716797968124, "conta_debito_automatico_digital": 0.5983782455204296, "conta_contestacao": 0.04110483483303215, "sem_correspondencia": 0.33153820284857005}, "confidence": 0.5983782455204296, "input_tokens": 49, "latency_ms": 16.020238999999492} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.04924383649430045, "conta_debito_automatico_digital": 0.4632491663862206, "conta_segunda_via": 0.04815938216091583, "sem_correspondencia": 0.4393476149585631}, "confidence": 0.4632491663862206, "input_tokens": 55, "latency_ms": 15.47015200000601} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.5383680492920878, "cancelamento_linha": 0.13486048654575172, "portabilidade": 0.031109685252102195, "sem_correspondencia": 0.29566177891005824}, "confidence": 0.5383680492920878, "input_tokens": 53, "latency_ms": 15.423340000012331} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_pedido": 0.04355594584760357, "atendimento_humano": 0.03477760086880924, "fidelidade_resgate": 0.011076796043948766, "marketplace_compra": 0.030207975314497558, "conta_debito_automatico_digital": 0.4209237463359755, "conta_pagamento_confirmacao": 0.15518529958850713, "reclamacao_atendimento": 0.018848646730582223, "conta_segunda_via": 0.08762189884630245, "conta_contestacao": 0.023087310038957996, "conta_explicacao": 0.04899766373723772, "conta_vencimento": 0.017840411796501837, "sem_correspondencia": 0.10787670485107599}, "confidence": 0.4209237463359755, "input_tokens": 40, "latency_ms": 22.759460000003173} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.058568062361749114, "conta_explicacao": 0.05406895833693678, "conta_debito_automatico_digital": 0.6300437065601101, "conta_contestacao": 0.038632610245397284, "conta_segunda_via": 0.011204477775247022, "roaming_pacote": 0.0034118193414299715, "conta_vencimento": 0.008234872758812661, "sem_correspondencia": 0.19583549262031702}, "confidence": 0.6300437065601101, "input_tokens": 47, "latency_ms": 16.60151100000462} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8248294195584626, "conta_segunda_via": 0.014572451244000096, "conta_contestacao": 0.02186038770561114, "sem_correspondencia": 0.13873774149192616}, "confidence": 0.8248294195584626, "input_tokens": 49, "latency_ms": 15.164744999992763} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.07919237917572257, "conta_segunda_via": 0.19335164507886818, "conta_pagamento_confirmacao": 0.1247210825040403, "cancelamento_linha": 0.008880719716190467, "roaming_pacote": 0.011972690235289275, "parceiros_ofertas": 0.08877925748411976, "suporte_chip_esim": 0.08771681212079996, "conta_vencimento": 0.00853559484635246, "negociacao_religacao": 0.018649410821159954, "cadastro_atualizacao": 0.0665976045639717, "conta_explicacao": 0.05588012670491139, "sem_correspondencia": 0.25572267674857396}, "confidence": 0.25572267674857396, "input_tokens": 37, "latency_ms": 22.081554999999753} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.19101606576260272, "conta_contestacao": 0.07680311906342095, "conta_explicacao": 0.18697525822057284, "conta_segunda_via": 0.10359700168851299, "conta_vencimento": 0.014901170715240353, "conta_pagamento_confirmacao": 0.061820187538212924, "roaming_cobranca": 0.007830753100534245, "sem_correspondencia": 0.35705644391090297}, "confidence": 0.35705644391090297, "input_tokens": 52, "latency_ms": 17.19577900001923} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.5255075744519285, "conta_pagamento_confirmacao": 0.0861324378330173, "conta_contestacao": 0.061600749051950746, "conta_vencimento": 0.005549145451063315, "conta_explicacao": 0.07576665356340806, "conta_segunda_via": 0.10801200674299716, "marketplace_compra": 0.03397886115757566, "sem_correspondencia": 0.10345257174805925}, "confidence": 0.5255075744519285, "input_tokens": 55, "latency_ms": 17.637786999983973} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.0449296974401221, "conta_contestacao": 0.09601029610618508, "conta_debito_automatico_digital": 0.5564337885911198, "sem_correspondencia": 0.302626217862573}, "confidence": 0.5564337885911198, "input_tokens": 40, "latency_ms": 15.57365700000446} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.7959521668593863, "vas_cancelamento": 0.004429730729037626, "conta_segunda_via": 0.018463783559389907, "conta_explicacao": 0.03593176718768288, "conta_vencimento": 0.004279476262295554, "conta_contestacao": 0.015962040564688293, "conta_pagamento_confirmacao": 0.055735194983765696, "sem_correspondencia": 0.06924583985375378}, "confidence": 0.7959521668593863, "input_tokens": 47, "latency_ms": 17.403277999989086} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_cancelamento": 0.012912331439944311, "recarga_saldo": 0.002968824088489746, "conta_pagamento_confirmacao": 0.029405147241592322, "conta_vencimento": 0.0053747568407973255, "internet_pacote_adicional": 0.3786720445712224, "suporte_sem_sinal": 0.04782575131699326, "vas_contratacao": 0.00721336958546943, "conta_explicacao": 0.04403247465870411, "marketplace_compra": 0.01963946125861135, "conta_segunda_via": 0.040955701674436115, "bonus_nao_recebido": 0.007906916159164825, "conta_debito_automatico_digital": 0.15323869124058606, "atendimento_humano": 0.037499548870277614, "conta_contestacao": 0.03646225673927444, "plano_consulta": 0.06774352900000018, "sem_correspondencia": 0.10814919531443655}, "confidence": 0.3786720445712224, "input_tokens": 41, "latency_ms": 30.401334999993423} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.6665993258364574, "conta_segunda_via": 0.07126606921181751, "conta_contestacao": 0.03604448918948521, "sem_correspondencia": 0.2260901157622399}, "confidence": 0.6665993258364574, "input_tokens": 46, "latency_ms": 15.931529999988925} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.33670556043527183, "negociacao_religacao": 0.024966325238848848, "conta_segunda_via": 0.055629241382639985, "sem_correspondencia": 0.5826988729432393}, "confidence": 0.5826988729432393, "input_tokens": 37, "latency_ms": 15.498221999990847} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.010606944084092441, "conta_contestacao": 0.0549104907790968, "negociacao_religacao": 0.012953405823425081, "conta_pagamento_confirmacao": 0.1960015678927974, "conta_explicacao": 0.0570477606954025, "conta_segunda_via": 0.08983290580316788, "conta_debito_automatico_digital": 0.013071897068347098, "sem_correspondencia": 0.5655750278536708}, "confidence": 0.5655750278536708, "input_tokens": 32, "latency_ms": 16.335845000014615} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.02049221767141604, "conta_segunda_via": 0.07085810337744268, "conta_pagamento_confirmacao": 0.55222646324983, "sem_correspondencia": 0.35642321570131125}, "confidence": 0.55222646324983, "input_tokens": 35, "latency_ms": 15.360576999995601} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.12925973028977525, "conta_segunda_via": 0.10319861366009174, "fidelidade_pontos": 0.03806928023797481, "recarga_realizar": 0.006309372126130732, "negociacao_divida": 0.021845101455697548, "conta_explicacao": 0.06536815059793896, "conta_vencimento": 0.030317513948925224, "parceiros_ofertas": 0.0685846629733631, "conta_pagamento_confirmacao": 0.15240750610724532, "conta_debito_automatico_digital": 0.01310001541841715, "negociacao_religacao": 0.01679330812271783, "sem_correspondencia": 0.3547467450617223}, "confidence": 0.3547467450617223, "input_tokens": 32, "latency_ms": 22.054442000012386} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.10525886832094418, "conta_pagamento_confirmacao": 0.19811426324525025, "negociacao_religacao": 0.017678518045826087, "sem_correspondencia": 0.6789483503879795}, "confidence": 0.6789483503879795, "input_tokens": 32, "latency_ms": 15.853200000009338} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.012411522586557845, "conta_debito_automatico_digital": 0.04945406280864728, "conta_contestacao": 0.07495146188921137, "bonus_nao_recebido": 0.022238064391627427, "negociacao_religacao": 0.011907732956798874, "conta_segunda_via": 0.09524329680768179, "atendimento_humano": 0.055581569257515895, "conta_explicacao": 0.07014862395712268, "beneficios_consulta": 0.09361024876229279, "marketplace_compra": 0.014963725470276731, "conta_pagamento_confirmacao": 0.24525207098385637, "sem_correspondencia": 0.2542376201284109}, "confidence": 0.2542376201284109, "input_tokens": 32, "latency_ms": 22.639550000008057} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.01867217464271936, "conta_pagamento_confirmacao": 0.24605725269637407, "conta_segunda_via": 0.04927579897147301, "sem_correspondencia": 0.6859947736894335}, "confidence": 0.6859947736894335, "input_tokens": 36, "latency_ms": 15.784070999984579} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 0.01542055694947769, "plano_consulta": 0.06489013859339479, "negociacao_religacao": 0.01058333549924039, "conta_explicacao": 0.059301633194502705, "conta_vencimento": 0.013497875959386523, "marketplace_compra": 0.028333615419298734, "conta_contestacao": 0.05834458749349596, "troca_numero": 0.0036396854438456717, "suporte_sem_sinal": 0.12435649294848766, "conta_pagamento_confirmacao": 0.2176970236357864, "conta_segunda_via": 0.05518705379855383, "bonus_nao_recebido": 0.01594272809494329, "seguranca_perda_roubo": 0.055023051618988926, "parceiros_ofertas": 0.061431783982542114, "conta_debito_automatico_digital": 0.027579056009159705, "sem_correspondencia": 0.1887713813588956}, "confidence": 0.2176970236357864, "input_tokens": 33, "latency_ms": 30.159834000016872} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0059561060651042354, "plano_troca": 0.007369152379039746, "desconto_retencao": 0.023615372154862292, "conta_explicacao": 0.05615154754381583, "conta_pagamento_confirmacao": 0.1525779739636419, "negociacao_religacao": 0.00919101715280405, "seguranca_perda_roubo": 0.09919777032147716, "conta_debito_automatico_digital": 0.03280199160268198, "fidelidade_resgate": 0.024377974432283386, "conta_vencimento": 0.009077621184255646, "negociacao_divida": 0.012412905091912426, "conta_segunda_via": 0.12315533458806817, "seguranca_fraude": 0.10596250229510468, "conta_contestacao": 0.0825726349896034, "internet_problema_conexao": 0.03669922993671153, "sem_correspondencia": 0.21888086629863357}, "confidence": 0.21888086629863357, "input_tokens": 33, "latency_ms": 30.970881000001782} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.12757618321330266, "negociacao_religacao": 0.01663564279152839, "conta_pagamento_confirmacao": 0.45260264036386294, "sem_correspondencia": 0.403185533631306}, "confidence": 0.45260264036386294, "input_tokens": 31, "latency_ms": 15.755632999997715} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.2870318036982724, "seguranca_fraude": 0.04615958474154916, "suporte_configuracao": 0.022506453421758513, "reclamacao_atendimento": 0.08420976372924759, "internet_problema_conexao": 0.04515258660527421, "conta_contestacao": 0.07576455285246537, "conta_explicacao": 0.051557672022975905, "cadastro_atualizacao": 0.04406163905091156, "conta_vencimento": 0.014108931849420484, "conta_pagamento_confirmacao": 0.1166709529314188, "roaming_cobranca": 0.0027747368840579144, "negociacao_religacao": 0.005594728129653527, "conta_debito_automatico_digital": 0.014295608011616324, "portabilidade": 0.008000860106212395, "parceiros_ofertas": 0.0403093626953616, "sem_correspondencia": 0.14180076326980426}, "confidence": 0.2870318036982724, "input_tokens": 34, "latency_ms": 30.50004100001047} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.12088675979120844, "conta_pagamento_confirmacao": 0.15740741056355598, "negociacao_religacao": 0.017025538858699667, "sem_correspondencia": 0.7046802907865359}, "confidence": 0.7046802907865359, "input_tokens": 33, "latency_ms": 15.839051000000381} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.08055086848862636, "conta_pagamento_confirmacao": 0.2673726568330108, "conta_vencimento": 0.04685582773605695, "conta_segunda_via": 0.05799774960437698, "negociacao_religacao": 0.019878544961422703, "conta_contestacao": 0.05859517438505993, "conta_debito_automatico_digital": 0.012946428200562634, "sem_correspondencia": 0.45580274979088364}, "confidence": 0.45580274979088364, "input_tokens": 41, "latency_ms": 16.813227000000097} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 0.012950566443904802, "conta_pagamento_confirmacao": 0.34563272287446134, "cadastro_atualizacao": 0.034519287037191926, "marketplace_compra": 0.04911038947070029, "conta_debito_automatico_digital": 0.07365134055773864, "vas_cancelamento": 0.007353622442398823, "troca_numero": 0.0025700518542605866, "conta_vencimento": 0.016243898354220618, "conta_segunda_via": 0.0654583016615924, "negociacao_religacao": 0.00938378517073965, "conta_explicacao": 0.06277200211658528, "conta_contestacao": 0.06004669505451976, "bonus_nao_recebido": 0.009542922131268752, "internet_pacote_adicional": 0.08736472356601122, "fidelidade_pontos": 0.020710722856076086, "sem_correspondencia": 0.14268896840832984}, "confidence": 0.34563272287446134, "input_tokens": 41, "latency_ms": 31.157616000001553} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.09520700786725449, "conta_pagamento_confirmacao": 0.33741796770881044, "negociacao_religacao": 0.029649921424312622, "sem_correspondencia": 0.5377251029996224}, "confidence": 0.5377251029996224, "input_tokens": 49, "latency_ms": 15.210564000000204} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.01269867747192511, "conta_segunda_via": 0.0697942107118715, "conta_pagamento_confirmacao": 0.710553003718415, "sem_correspondencia": 0.20695410809778836}, "confidence": 0.710553003718415, "input_tokens": 46, "latency_ms": 15.497241999980815} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0939582591538779, "negociacao_religacao": 0.019216144564838025, "conta_pagamento_confirmacao": 0.5308601289849363, "sem_correspondencia": 0.35596546729634776}, "confidence": 0.5308601289849363, "input_tokens": 39, "latency_ms": 15.395315000006349} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.09840252910273345, "conta_pagamento_confirmacao": 0.36160063188080255, "negociacao_religacao": 0.022264899316311582, "sem_correspondencia": 0.5177319397001524}, "confidence": 0.5177319397001524, "input_tokens": 45, "latency_ms": 15.91238400001771} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.35872507529652303, "conta_debito_automatico_digital": 0.025422199005716097, "conta_contestacao": 0.10664487759245878, "negociacao_religacao": 0.018841613312196893, "conta_vencimento": 0.012521428207660622, "conta_explicacao": 0.054051500468207066, "conta_segunda_via": 0.06586511512868712, "sem_correspondencia": 0.3579281909885504}, "confidence": 0.35872507529652303, "input_tokens": 49, "latency_ms": 16.787737000015568} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.09525870105957832, "internet_problema_conexao": 0.0142545945158037, "suporte_configuracao": 0.019650477037557495, "conta_pagamento_confirmacao": 0.36318279669361725, "negociacao_religacao": 0.007958561757569234, "roaming_pacote": 0.0036966771097476582, "conta_explicacao": 0.06797555530180535, "conta_segunda_via": 0.13602990794048125, "cancelamento_linha": 0.0033425468388551395, "conta_vencimento": 0.01272272541123366, "vas_consulta": 0.04791240924988348, "conta_debito_automatico_digital": 0.02939580808300638, "suporte_chip_esim": 0.004989884105031902, "marketplace_compra": 0.02353493950359794, "plano_consulta": 0.023343092649738818, "sem_correspondencia": 0.14675132274249245}, "confidence": 0.36318279669361725, "input_tokens": 39, "latency_ms": 30.636848000000327} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.10685808082189872, "cadastro_atualizacao": 0.06373484355532288, "conta_explicacao": 0.06262931151857502, "suporte_chip_esim": 0.0464429104665687, "negociacao_religacao": 0.009605448576742009, "portabilidade": 0.008483842843873466, "parceiros_ofertas": 0.039893529826201604, "internet_pacote_adicional": 0.08477131174688501, "conta_vencimento": 0.009277721754638122, "conta_pagamento_confirmacao": 0.2258444848135316, "seguranca_perda_roubo": 0.03796128510171854, "conta_segunda_via": 0.061900853361272164, "conta_debito_automatico_digital": 0.036175787010895806, "negociacao_divida": 0.008464394034783242, "vas_contratacao": 0.0072285308558764855, "sem_correspondencia": 0.19072766371121666}, "confidence": 0.2258444848135316, "input_tokens": 44, "latency_ms": 31.5247609999858} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"beneficios_consulta": 0.11710531791475941, "conta_debito_automatico_digital": 0.19204395651735445, "recarga_realizar": 0.010721018338184462, "internet_problema_conexao": 0.015891421290274314, "marketplace_compra": 0.012803612038425878, "cancelamento_linha": 0.007494908152242971, "desconto_retencao": 0.018036793581456066, "conta_contestacao": 0.0562004175744873, "conta_segunda_via": 0.3456500704279156, "negociacao_religacao": 0.00702314391689107, "conta_vencimento": 0.013449964794330955, "portabilidade": 0.023973628432049816, "recarga_saldo": 0.014807106651233385, "conta_explicacao": 0.0643883484529639, "atendimento_humano": 0.02375637323118051, "sem_correspondencia": 0.07665391868624988}, "confidence": 0.3456500704279156, "input_tokens": 39, "latency_ms": 29.209386999980325} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"plano_troca": 0.007539523649586234, "roaming_cobranca": 0.002613446635080623, "conta_debito_automatico_digital": 0.018706300939755546, "conta_contestacao": 0.08413252105173971, "portabilidade": 0.007161652093597446, "troca_numero": 0.0025484570841774884, "conta_vencimento": 0.003434993273879039, "conta_explicacao": 0.031806934136138845, "internet_pacote_adicional": 0.11489774110185659, "negociacao_religacao": 0.005721934983123162, "marketplace_compra": 0.025053320067580993, "conta_segunda_via": 0.16157933821337384, "parceiros_ofertas": 0.03155288051755863, "conta_pagamento_confirmacao": 0.3594074194038078, "reclamacao_atendimento": 0.03517075573995945, "sem_correspondencia": 0.10867278110878459}, "confidence": 0.3594074194038078, "input_tokens": 40, "latency_ms": 29.806946999997308} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.03899773998928525, "conta_contestacao": 0.05945398352429997, "desconto_retencao": 0.011573840062027873, "atendimento_humano": 0.03768557724750315, "conta_segunda_via": 0.050372265842247, "vas_contratacao": 0.014222202050188952, "conta_vencimento": 0.023948056890980046, "negociacao_divida": 0.0071081361596450525, "cancelamento_linha": 0.002445523654433232, "beneficios_consulta": 0.04042848617317326, "plano_troca": 0.004020872105146261, "conta_pagamento_confirmacao": 0.40845931032813315, "negociacao_religacao": 0.005239996652007066, "vas_consulta": 0.13244170098500366, "conta_debito_automatico_digital": 0.007860004058405803, "sem_correspondencia": 0.1557423042775203}, "confidence": 0.40845931032813315, "input_tokens": 38, "latency_ms": 29.651376000003893} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.12532071769237518, "conta_segunda_via": 0.12169327586889267, "negociacao_religacao": 0.045649103820323944, "sem_correspondencia": 0.7073369026184082}, "confidence": 0.7073369026184082, "input_tokens": 71, "latency_ms": 16.141183999991426} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"portabilidade": 0.0201288456181243, "suporte_chip_esim": 0.015970814151649356, "conta_contestacao": 0.07225559377846454, "negociacao_religacao": 0.06356495288158459, "recarga_saldo": 0.01705571561483675, "conta_vencimento": 0.026680402334433202, "conta_segunda_via": 0.09064178759690852, "conta_pagamento_confirmacao": 0.36043074096567174, "conta_debito_automatico_digital": 0.0399041499880054, "conta_explicacao": 0.06315618420106628, "internet_problema_conexao": 0.028866771627845254, "sem_correspondencia": 0.2013440412414101}, "confidence": 0.36043074096567174, "input_tokens": 48, "latency_ms": 23.665394000005335} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 179, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11951925905349631, "negociacao_religacao": 0.033020822963832956, "conta_segunda_via": 0.08083025064951738, "sem_correspondencia": 0.7666296673331534}, "confidence": 0.7666296673331534, "input_tokens": 78, "latency_ms": 15.97004199999219} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.07292136699358939, "negociacao_religacao": 0.015225360481960635, "conta_pagamento_confirmacao": 0.24395126604188966, "sem_correspondencia": 0.6679020064825604}, "confidence": 0.6679020064825604, "input_tokens": 57, "latency_ms": 15.667277000005697} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_configuracao": 0.05438739367801446, "fidelidade_resgate": 0.15647504615293842, "conta_vencimento": 0.008468056574759467, "negociacao_religacao": 0.015572063570944449, "conta_segunda_via": 0.09320508468794415, "conta_pagamento_confirmacao": 0.29498411887003034, "conta_debito_automatico_digital": 0.01820965027593434, "recarga_realizar": 0.0029524273039976618, "internet_consumo": 0.01918898630974225, "conta_contestacao": 0.03894100185104703, "conta_explicacao": 0.10909927506046942, "sem_correspondencia": 0.188516895664178}, "confidence": 0.29498411887003034, "input_tokens": 75, "latency_ms": 24.35623299999179} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.18645664815123683, "vas_cancelamento": 0.008695714997693754, "conta_explicacao": 0.06880663248813754, "negociacao_divida": 0.022762668964177342, "conta_segunda_via": 0.044330555388273206, "portabilidade": 0.012810149069002817, "conta_pagamento_confirmacao": 0.20718937851762714, "troca_numero": 0.005618103243555507, "vas_contratacao": 0.011595115851113513, "fidelidade_pontos": 0.023407626602795946, "conta_contestacao": 0.04689529851722854, "reclamacao_atendimento": 0.0744990995100347, "negociacao_religacao": 0.025477651186335562, "conta_vencimento": 0.015673395049208, "roaming_cobranca": 0.007871068915110612, "sem_correspondencia": 0.237910893548469}, "confidence": 0.237910893548469, "input_tokens": 62, "latency_ms": 30.55116800001656} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao", "negociacao_religacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"roaming_duvida": 0.02322794276136245, "vas_consulta": 0.08154742298204566, "conta_segunda_via": 0.04952824041950345, "fidelidade_resgate": 0.031121763868305626, "conta_contestacao": 0.11031461342700402, "suporte_sem_sinal": 0.13475894727172036, "negociacao_religacao": 0.018337517703510556, "cadastro_atualizacao": 0.04632142862198608, "negociacao_divida": 0.017293540503180913, "conta_pagamento_confirmacao": 0.255404498347573, "fidelidade_pontos": 0.07164955032394006, "sem_correspondencia": 0.1604945337698678}, "confidence": 0.255404498347573, "input_tokens": 74, "latency_ms": 26.892421000013655} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_divida": 0.06319831594221216, "conta_pagamento_confirmacao": 0.3743285406080726, "plano_troca": 0.015711231859530442, "negociacao_religacao": 0.01626093013260946, "roaming_pacote": 0.004274305147274069, "conta_segunda_via": 0.1262166407503176, "marketplace_pedido": 0.051733004379257756, "conta_debito_automatico_digital": 0.03222729409757081, "conta_vencimento": 0.017507425360713542, "conta_contestacao": 0.0548390770631616, "conta_explicacao": 0.0990958630634485, "sem_correspondencia": 0.14460737159583142}, "confidence": 0.3743285406080726, "input_tokens": 59, "latency_ms": 24.665999000006877} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.027113863339767463, "conta_segunda_via": 0.055203458408901854, "conta_pagamento_confirmacao": 0.17589520851109447, "sem_correspondencia": 0.7417874697402362}, "confidence": 0.7417874697402362, "input_tokens": 68, "latency_ms": 15.899258999979793} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.15309829739027875, "conta_contestacao": 0.0816137031180222, "conta_debito_automatico_digital": 0.015686575045767308, "negociacao_religacao": 0.01239354700271283, "conta_vencimento": 0.014431611379421673, "conta_explicacao": 0.050840540820760394, "conta_pagamento_confirmacao": 0.3011293655992877, "sem_correspondencia": 0.37080635964374914}, "confidence": 0.37080635964374914, "input_tokens": 57, "latency_ms": 17.538178000023663} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"negociacao_religacao": 0.04572061928218351, "portabilidade": 0.016183103424083474, "conta_contestacao": 0.08435108021652092, "conta_debito_automatico_digital": 0.24097569374276245, "conta_pagamento_confirmacao": 0.1588842180275697, "conta_segunda_via": 0.13368075307919916, "conta_explicacao": 0.06969038736480362, "marketplace_compra": 0.08575824148963197, "seguranca_fraude": 0.028058257183394327, "troca_numero": 0.002733215996226296, "conta_vencimento": 0.0077741327827020555, "sem_correspondencia": 0.1261902974109225}, "confidence": 0.24097569374276245, "input_tokens": 66, "latency_ms": 23.804385000005368} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["roaming_cobranca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 175, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.055737994208216325, "conta_pagamento_confirmacao": 0.11838931550915929, "negociacao_religacao": 0.019487780749069497, "sem_correspondencia": 0.8063849095335549}, "confidence": 0.8063849095335549, "input_tokens": 76, "latency_ms": 15.455293999991682} +{"id": "g0042-negociacao_divida-curto_neutro-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.2721614180767219, "conta_segunda_via": 0.043835624072649536, "negociacao_religacao": 0.06356004483491082, "sem_correspondencia": 0.6204429130157177}, "confidence": 0.6204429130157177, "input_tokens": 35, "latency_ms": 15.326920000006794} +{"id": "g0042-negociacao_divida-curto_neutro-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.08194432274063523, "plano_nova_linha": 0.019345868063575876, "negociacao_divida": 0.1063694862076398, "roaming_pacote": 0.0028653642627001976, "recarga_realizar": 0.004043081709412923, "conta_explicacao": 0.0389132456099784, "fidelidade_pontos": 0.04546340853384728, "suporte_configuracao": 0.021068781270921537, "conta_vencimento": 0.008512484702311007, "troca_numero": 0.002079761553187084, "beneficios_consulta": 0.027903584308631043, "negociacao_religacao": 0.02236592546905978, "conta_debito_automatico_digital": 0.3536218645159317, "marketplace_pedido": 0.0455616481627069, "cadastro_atualizacao": 0.025769434449295418, "sem_correspondencia": 0.19417173844016583}, "confidence": 0.3536218645159317, "input_tokens": 33, "latency_ms": 28.017077000015433} +{"id": "g0042-negociacao_divida-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1113944881513304, "conta_segunda_via": 0.25840830995446673, "conta_explicacao": 0.14937901608183246, "sem_correspondencia": 0.48081818581237035}, "confidence": 0.48081818581237035, "input_tokens": 32, "latency_ms": 15.310730000010153} +{"id": "g0042-negociacao_divida-curto_neutro-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.22005837253987007, "conta_segunda_via": 0.07532313902469527, "negociacao_religacao": 0.05862558020323, "sem_correspondencia": 0.6459929082322047}, "confidence": 0.6459929082322047, "input_tokens": 35, "latency_ms": 15.058287999977438} +{"id": "g0042-negociacao_divida-curto_neutro-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.04424694863734373, "troca_numero": 0.002431459690936007, "desconto_retencao": 0.013902381799616174, "parceiros_ofertas": 0.03881664892449069, "fidelidade_resgate": 0.014609670062414324, "suporte_configuracao": 0.0128963112892167, "plano_nova_linha": 0.004987834417431135, "negociacao_religacao": 0.008824153680016933, "conta_explicacao": 0.048538445748317345, "recarga_nao_creditada": 0.0040766605537851264, "conta_segunda_via": 0.099214574798738, "plano_troca": 0.008439291150691577, "negociacao_divida": 0.5249494240859138, "roaming_duvida": 0.004644059045556108, "conta_pagamento_confirmacao": 0.0468019203263998, "sem_correspondencia": 0.12262021578913253}, "confidence": 0.5249494240859138, "input_tokens": 36, "latency_ms": 29.210814999999002} +{"id": "g0042-negociacao_divida-curto_neutro-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"negociacao_religacao": 0.014053304175797653, "parceiros_ofertas": 0.036052784521102714, "atendimento_humano": 0.08014281551772878, "plano_consulta": 0.3650704193346099, "recarga_saldo": 0.006966354541289946, "roaming_pacote": 0.004297453756023226, "marketplace_pedido": 0.03270655753165254, "conta_segunda_via": 0.13415382321465555, "suporte_configuracao": 0.032771135436660874, "negociacao_divida": 0.018680795357366446, "plano_troca": 0.02451025234195896, "conta_contestacao": 0.037511637951994255, "beneficios_consulta": 0.054108316001323827, "suporte_chip_esim": 0.011415061131604152, "portabilidade": 0.01520802957424043, "sem_correspondencia": 0.13235125961199076}, "confidence": 0.3650704193346099, "input_tokens": 33, "latency_ms": 28.54470400001219} +{"id": "g0042-negociacao_divida-curto_neutro-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"beneficios_consulta": 0.22619939040000972, "internet_pacote_adicional": 0.3742992611310383, "portabilidade": 0.008652520438537639, "negociacao_divida": 0.04183360596793001, "recarga_nao_creditada": 0.004041867364548897, "roaming_cobranca": 0.002107734809601319, "cancelamento_linha": 0.00307442110746148, "vas_consulta": 0.04069715027350406, "conta_vencimento": 0.009893452831582236, "negociacao_religacao": 0.006739841364937436, "plano_troca": 0.013139844982194346, "fidelidade_resgate": 0.022930968745032993, "conta_segunda_via": 0.01711211926677178, "internet_consumo": 0.0752790204039879, "fidelidade_pontos": 0.03776444526378066, "sem_correspondencia": 0.11623435564908124}, "confidence": 0.3742992611310383, "input_tokens": 32, "latency_ms": 28.31286899998986} +{"id": "g0042-negociacao_divida-curto_neutro-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"troca_numero": 0.008567587743790805, "internet_problema_conexao": 0.02396886871656546, "conta_segunda_via": 0.10540167576042654, "negociacao_religacao": 0.024008619427953903, "negociacao_divida": 0.5189660355866377, "suporte_chip_esim": 0.01108349801678111, "marketplace_compra": 0.035571706676332304, "sem_correspondencia": 0.27243200807151224}, "confidence": 0.5189660355866377, "input_tokens": 33, "latency_ms": 17.14443600002369} +{"id": "g0042-negociacao_divida-curto_neutro-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.20270820663956216, "plano_troca": 0.013571514220339509, "roaming_duvida": 0.01161578997507763, "seguranca_perda_roubo": 0.060218037558623524, "negociacao_divida": 0.39000014934455396, "negociacao_religacao": 0.014825505559365399, "cadastro_atualizacao": 0.059519117246453514, "internet_consumo": 0.037241837424368866, "parceiros_ofertas": 0.031647893300932324, "recarga_realizar": 0.0032695844895158405, "cancelamento_linha": 0.007875124617678622, "sem_correspondencia": 0.16750723962352868}, "confidence": 0.39000014934455396, "input_tokens": 31, "latency_ms": 22.60317500000042} +{"id": "g0042-negociacao_divida-curto_neutro-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.10595122211662722, "negociacao_religacao": 0.03687071994200587, "conta_segunda_via": 0.06346351345991465, "sem_correspondencia": 0.7937145444814523}, "confidence": 0.7937145444814523, "input_tokens": 34, "latency_ms": 15.571087000012085} +{"id": "g0042-negociacao_divida-curto_neutro-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"roaming_cobranca": 0.006329262629151344, "desconto_retencao": 0.042569685727357864, "negociacao_religacao": 0.021204635500907898, "negociacao_divida": 0.1877073347568512, "conta_segunda_via": 0.09064312279224396, "portabilidade": 0.016429705545306206, "conta_contestacao": 0.08870222419500351, "bonus_nao_recebido": 0.03320399671792984, "conta_vencimento": 0.02959379181265831, "suporte_sem_sinal": 0.21658705174922943, "fidelidade_pontos": 0.06859811395406723, "sem_correspondencia": 0.1984310746192932}, "confidence": 0.21658705174922943, "input_tokens": 40, "latency_ms": 22.427863000018533} +{"id": "g0042-negociacao_divida-curto_neutro-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.13033333341854936, "fidelidade_pontos": 0.04836777568385886, "roaming_cobranca": 0.005200188575497618, "negociacao_religacao": 0.020029192669140404, "conta_explicacao": 0.054617117759761157, "negociacao_divida": 0.12802173119770247, "conta_segunda_via": 0.03898581466320176, "beneficios_consulta": 0.1286510966380759, "recarga_nao_creditada": 0.006411988715009832, "seguranca_fraude": 0.06358612290275302, "parceiros_ofertas": 0.08031091790458098, "sem_correspondencia": 0.2954847198718687}, "confidence": 0.2954847198718687, "input_tokens": 33, "latency_ms": 22.08160399999315} +{"id": "g0045-negociacao_divida-regionalismo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.02453860167442032, "conta_segunda_via": 0.0314421491851522, "negociacao_divida": 0.6744633040610837, "sem_correspondencia": 0.2695559450793438}, "confidence": 0.6744633040610837, "input_tokens": 62, "latency_ms": 16.60023900001306} +{"id": "g0045-negociacao_divida-regionalismo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"desconto_retencao": 0.042392412272494476, "negociacao_divida": 0.08050208906140399, "suporte_chip_esim": 0.014052523941335895, "plano_troca": 0.021930073457372933, "beneficios_consulta": 0.12490337912017999, "conta_segunda_via": 0.07997798539597661, "recarga_realizar": 0.009925063221089632, "bonus_nao_recebido": 0.038621136818486924, "negociacao_religacao": 0.040799750014383115, "conta_pagamento_confirmacao": 0.2914031280938101, "recarga_saldo": 0.012065975546122343, "sem_correspondencia": 0.24342648305734402}, "confidence": 0.2914031280938101, "input_tokens": 63, "latency_ms": 23.785148000001755} +{"id": "g0045-negociacao_divida-regionalismo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0341073269530039, "negociacao_divida": 0.387969994724244, "conta_segunda_via": 0.031990453124188585, "sem_correspondencia": 0.5459322251985635}, "confidence": 0.5459322251985635, "input_tokens": 58, "latency_ms": 15.373790000012377} +{"id": "g0045-negociacao_divida-regionalismo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.6252527190353518, "negociacao_religacao": 0.049518905211099196, "conta_segunda_via": 0.03191079175538725, "sem_correspondencia": 0.29331758399816166}, "confidence": 0.6252527190353518, "input_tokens": 55, "latency_ms": 15.001717999979292} +{"id": "g0045-negociacao_divida-regionalismo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 136, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.027069631535388775, "recarga_saldo": 0.016045605509751204, "negociacao_divida": 0.07447387905227398, "vas_cancelamento": 0.022551100344053745, "bonus_nao_recebido": 0.039889010900526135, "vas_contratacao": 0.062115515530143155, "suporte_chip_esim": 0.009130778577902135, "conta_pagamento_confirmacao": 0.13506367588780588, "internet_consumo": 0.068878865641597, "conta_segunda_via": 0.061934444072762926, "negociacao_religacao": 0.0342311145906067, "sem_correspondencia": 0.4486163783571884}, "confidence": 0.4486163783571884, "input_tokens": 69, "latency_ms": 23.944872999976496} +{"id": "g0045-negociacao_divida-regionalismo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.05501639638035013, "conta_segunda_via": 0.09607983022630848, "negociacao_divida": 0.21217342420766414, "sem_correspondencia": 0.6367303491856773}, "confidence": 0.6367303491856773, "input_tokens": 60, "latency_ms": 15.183290000010174} +{"id": "g0045-negociacao_divida-regionalismo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.22144091892364806, "vas_cancelamento": 0.013525205199078277, "portabilidade": 0.009969180793370763, "atendimento_humano": 0.1548719012460302, "negociacao_divida": 0.16145304401755578, "marketplace_compra": 0.014432973725739892, "plano_troca": 0.008625096938692579, "suporte_sem_sinal": 0.19385624599892748, "conta_vencimento": 0.01161353423232284, "negociacao_religacao": 0.019901734531264918, "seguranca_fraude": 0.09636992548190731, "sem_correspondencia": 0.09394023891146187}, "confidence": 0.22144091892364806, "input_tokens": 54, "latency_ms": 22.804996999980176} +{"id": "g0045-negociacao_divida-regionalismo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.05332934488824589, "negociacao_religacao": 0.04759535157796621, "negociacao_divida": 0.5692192718951634, "sem_correspondencia": 0.32985603163862454}, "confidence": 0.5692192718951634, "input_tokens": 56, "latency_ms": 15.242601000011291} +{"id": "g0045-negociacao_divida-regionalismo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.25138294755337515, "internet_pacote_adicional": 0.10039144777783995, "roaming_pacote": 0.004670278645749853, "conta_segunda_via": 0.033961869855322575, "conta_debito_automatico_digital": 0.03216543056109322, "cadastro_atualizacao": 0.047626722714925934, "roaming_cobranca": 0.008897805607174071, "suporte_configuracao": 0.022506760485718865, "negociacao_religacao": 0.01646812636514224, "marketplace_pedido": 0.031491700633176835, "internet_consumo": 0.13065256208798978, "roaming_duvida": 0.0138933323647206, "portabilidade": 0.015793331004198014, "conta_pagamento_confirmacao": 0.11670515713446111, "marketplace_compra": 0.03053810454564659, "sem_correspondencia": 0.1428544226634652}, "confidence": 0.25138294755337515, "input_tokens": 53, "latency_ms": 31.44756500000767} +{"id": "g0045-negociacao_divida-regionalismo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.03136560412952863, "negociacao_divida": 0.6368392732585126, "conta_segunda_via": 0.04643934177404566, "sem_correspondencia": 0.2853557808379131}, "confidence": 0.6368392732585126, "input_tokens": 52, "latency_ms": 15.083988999975873} +{"id": "g0045-negociacao_divida-regionalismo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.07171490618146015, "conta_contestacao": 0.07552277117424583, "roaming_cobranca": 0.005449715406663955, "desconto_retencao": 0.012365753468753106, "negociacao_divida": 0.22918781093853602, "fidelidade_resgate": 0.02383295203769554, "vas_cancelamento": 0.0090459946257315, "plano_troca": 0.02197030320740982, "negociacao_religacao": 0.03542550941617183, "internet_consumo": 0.10329099499255384, "conta_segunda_via": 0.04542985450619712, "sem_correspondencia": 0.3667634340445813}, "confidence": 0.3667634340445813, "input_tokens": 63, "latency_ms": 23.546877000001132} +{"id": "g0045-negociacao_divida-regionalismo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.027280660549407157, "negociacao_divida": 0.17626120281414093, "fidelidade_resgate": 0.028475109699928086, "plano_troca": 0.02293913269742677, "recarga_realizar": 0.03395737732915116, "conta_segunda_via": 0.10414606410373795, "beneficios_consulta": 0.12823754644570906, "negociacao_religacao": 0.023682240573184493, "atendimento_humano": 0.09785701407385627, "vas_contratacao": 0.01956816218471648, "conta_contestacao": 0.062202610538919345, "conta_vencimento": 0.015398366491484392, "roaming_duvida": 0.01461682293278592, "seguranca_fraude": 0.03144069411933939, "suporte_configuracao": 0.03121880651428406, "sem_correspondencia": 0.18271818893192848}, "confidence": 0.18271818893192848, "input_tokens": 75, "latency_ms": 30.992902999997796} +{"id": "g0048-negociacao_divida-indireto_multiplo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.06369388079757288, "conta_segunda_via": 0.05261479671070428, "negociacao_religacao": 0.03497154997672308, "sem_correspondencia": 0.8487197725149997}, "confidence": 0.8487197725149997, "input_tokens": 54, "latency_ms": 14.861894999995684} +{"id": "g0048-negociacao_divida-indireto_multiplo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao", "conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"negociacao_divida": 0.027625873607697318, "negociacao_religacao": 0.007135975154668162, "conta_segunda_via": 0.8521622991594608, "sem_correspondencia": 0.11307585207817372}, "confidence": 0.8521622991594608, "input_tokens": 67, "latency_ms": 15.194079999986343} +{"id": "g0048-negociacao_divida-indireto_multiplo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.02359592995363787, "recarga_nao_creditada": 0.01952358061714855, "vas_cancelamento": 0.07436698342709318, "seguranca_fraude": 0.11755992691696017, "suporte_configuracao": 0.09777087281178506, "negociacao_divida": 0.06351936324599251, "conta_segunda_via": 0.08953342931568194, "sem_correspondencia": 0.5141299137117007}, "confidence": 0.5141299137117007, "input_tokens": 50, "latency_ms": 17.71124199999008} +{"id": "g0048-negociacao_divida-indireto_multiplo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_divida", "negociacao_religacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 0.23453022801723586, "parceiros_ofertas": 0.03516806328857016, "vas_contratacao": 0.020790878915684808, "cadastro_atualizacao": 0.05145926458529306, "negociacao_divida": 0.11490064987801742, "conta_segunda_via": 0.020558946064400816, "negociacao_religacao": 0.3934046074010947, "sem_correspondencia": 0.12918736184970323}, "confidence": 0.3934046074010947, "input_tokens": 53, "latency_ms": 16.657266999999365} +{"id": "g0048-negociacao_divida-indireto_multiplo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.11107077299568224, "conta_segunda_via": 0.14152954327671008, "marketplace_compra": 0.08076619992860602, "vas_contratacao": 0.02413037759262093, "recarga_saldo": 0.009807670356509071, "plano_troca": 0.015433559917112236, "fidelidade_pontos": 0.0418789343840959, "internet_consumo": 0.09228479737590108, "cadastro_atualizacao": 0.042858611213555685, "cancelamento_linha": 0.007452210776454716, "suporte_chip_esim": 0.01368642486775931, "conta_contestacao": 0.05369948150716491, "negociacao_religacao": 0.02418799665688914, "internet_pacote_adicional": 0.11161248235182744, "plano_nova_linha": 0.01065285862007509, "sem_correspondencia": 0.21894807817903614}, "confidence": 0.21894807817903614, "input_tokens": 50, "latency_ms": 30.29568200000199} +{"id": "g0048-negociacao_divida-indireto_multiplo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.022909652821513943, "conta_segunda_via": 0.23952957927500293, "negociacao_religacao": 0.016159742024632107, "seguranca_perda_roubo": 0.030623324095903872, "cadastro_atualizacao": 0.09051782796998598, "marketplace_compra": 0.058860029940705674, "negociacao_divida": 0.03320054495014448, "conta_contestacao": 0.058315187643370084, "conta_explicacao": 0.07630702359290967, "fidelidade_pontos": 0.08527229174373273, "troca_numero": 0.004776575759079293, "sem_correspondencia": 0.28352822018301926}, "confidence": 0.28352822018301926, "input_tokens": 66, "latency_ms": 24.187159999996766} +{"id": "g0048-negociacao_divida-indireto_multiplo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.038761087709552194, "beneficios_consulta": 0.10849976059805483, "seguranca_fraude": 0.08594405116143762, "vas_consulta": 0.17849396605553722, "conta_explicacao": 0.04488825162715894, "vas_contratacao": 0.023853358464455847, "marketplace_compra": 0.025201161076808795, "suporte_sem_sinal": 0.12421950256522926, "cancelamento_linha": 0.006444569834666287, "marketplace_pedido": 0.023933169085761243, "recarga_nao_creditada": 0.003510035427416144, "negociacao_religacao": 0.009197482132756995, "reclamacao_atendimento": 0.16923524853067964, "negociacao_divida": 0.018652696618468766, "conta_segunda_via": 0.015145005097199588, "sem_correspondencia": 0.12402065401481667}, "confidence": 0.17849396605553722, "input_tokens": 49, "latency_ms": 30.98159399999645} +{"id": "g0048-negociacao_divida-indireto_multiplo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.09900063930921758, "conta_contestacao": 0.05415428787931282, "conta_segunda_via": 0.03590436517187388, "conta_debito_automatico_digital": 0.02527512218294076, "negociacao_divida": 0.025515988293695422, "vas_consulta": 0.259799736035784, "atendimento_humano": 0.032920217455677164, "recarga_realizar": 0.2036965624079629, "internet_pacote_adicional": 0.0922428132493419, "negociacao_religacao": 0.014060333369563957, "desconto_retencao": 0.01660018337761333, "sem_correspondencia": 0.14082975126701625}, "confidence": 0.259799736035784, "input_tokens": 49, "latency_ms": 23.464906000015162} +{"id": "g0048-negociacao_divida-indireto_multiplo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.042626053253658314, "negociacao_divida": 0.09190750156308525, "conta_segunda_via": 0.039803292750579464, "sem_correspondencia": 0.825663152432677}, "confidence": 0.825663152432677, "input_tokens": 46, "latency_ms": 15.079879000012397} +{"id": "g0048-negociacao_divida-indireto_multiplo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.0455480764001214, "negociacao_divida": 0.01870427228405311, "negociacao_religacao": 0.016694837714689662, "sem_correspondencia": 0.9190528136011358}, "confidence": 0.9190528136011358, "input_tokens": 51, "latency_ms": 15.23004400002037} +{"id": "g0048-negociacao_divida-indireto_multiplo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.18200556866077494, "troca_numero": 0.00691377462106282, "roaming_pacote": 0.008702353541916782, "marketplace_pedido": 0.14696833436575407, "negociacao_religacao": 0.029889473580235713, "conta_segunda_via": 0.06474615609367879, "negociacao_divida": 0.15710763574724035, "sem_correspondencia": 0.4036667033893365}, "confidence": 0.4036667033893365, "input_tokens": 47, "latency_ms": 15.946512999988727} +{"id": "g0048-negociacao_divida-indireto_multiplo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.19285497464501247, "desconto_retencao": 0.10108145533482732, "roaming_cobranca": 0.006438082215970204, "suporte_configuracao": 0.037154835478781144, "fidelidade_resgate": 0.03337905624354187, "internet_problema_conexao": 0.06605166332157011, "negociacao_religacao": 0.01833159141549376, "negociacao_divida": 0.02504085800694197, "conta_segunda_via": 0.0376938440178191, "internet_pacote_adicional": 0.1363986907534033, "conta_debito_automatico_digital": 0.05888446913609125, "sem_correspondencia": 0.2866904794305475}, "confidence": 0.2866904794305475, "input_tokens": 51, "latency_ms": 23.472427000001517} +{"id": "g0050-negociacao_religacao-informal_abreviado-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.004184318757053599, "recarga_realizar": 0.0038659305314133847, "bonus_nao_recebido": 0.006595149250456077, "troca_numero": 0.001532434271575553, "conta_segunda_via": 0.01244046647262393, "vas_cancelamento": 0.002981300501857797, "vas_consulta": 0.2055297071783675, "reclamacao_atendimento": 0.06614695569491985, "negociacao_divida": 0.008061330863085856, "negociacao_religacao": 0.1694542190087073, "plano_troca": 0.004179302187944696, "conta_pagamento_confirmacao": 0.1373990492766608, "cadastro_atualizacao": 0.038762763611894034, "suporte_sem_sinal": 0.12347825021037576, "seguranca_perda_roubo": 0.11573077878402557, "sem_correspondencia": 0.09965804339903832}, "confidence": 0.2055297071783675, "input_tokens": 47, "latency_ms": 30.605510999976104} +{"id": "g0050-negociacao_religacao-informal_abreviado-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.004211565271752924, "bonus_nao_recebido": 0.02741970172781107, "roaming_duvida": 0.006372679176039997, "beneficios_consulta": 0.151126511385939, "conta_debito_automatico_digital": 0.00773758216752498, "internet_pacote_adicional": 0.4037760296835289, "suporte_sem_sinal": 0.10950547661279304, "reclamacao_atendimento": 0.062069964325327326, "conta_pagamento_confirmacao": 0.021290070257732902, "marketplace_pedido": 0.03349968625653221, "negociacao_divida": 0.006111377082855455, "seguranca_perda_roubo": 0.02410436488917904, "vas_contratacao": 0.011499563595767254, "suporte_chip_esim": 0.008379816595343613, "negociacao_religacao": 0.019946540652619065, "sem_correspondencia": 0.10294907031925328}, "confidence": 0.4037760296835289, "input_tokens": 42, "latency_ms": 33.00461500001006} +{"id": "g0050-negociacao_religacao-informal_abreviado-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"cadastro_atualizacao": 0.057153622826594384, "troca_numero": 0.0017915544807900524, "conta_segunda_via": 0.011134036469907784, "recarga_nao_creditada": 0.003398215343779316, "conta_vencimento": 0.004891437735180186, "negociacao_religacao": 0.015205643006803583, "marketplace_pedido": 0.0194909992616671, "negociacao_divida": 0.008267811002300908, "vas_consulta": 0.04966747649014368, "internet_problema_conexao": 0.044673705956414504, "conta_pagamento_confirmacao": 0.3834578596217901, "conta_contestacao": 0.045981197238145394, "suporte_sem_sinal": 0.1378393543611221, "reclamacao_atendimento": 0.0928764764553973, "plano_consulta": 0.027435842479295675, "sem_correspondencia": 0.09673476727066795}, "confidence": 0.3834578596217901, "input_tokens": 46, "latency_ms": 30.673740999986876} +{"id": "g0050-negociacao_religacao-informal_abreviado-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.4729852385809437, "fidelidade_pontos": 0.04067070928578002, "suporte_chip_esim": 0.01274958601844803, "cancelamento_linha": 0.03246865090746914, "parceiros_ofertas": 0.10576891013452848, "suporte_sem_sinal": 0.07768833883414271, "reclamacao_atendimento": 0.04682710246677793, "seguranca_fraude": 0.034200549764070026, "recarga_saldo": 0.005140202310129736, "conta_pagamento_confirmacao": 0.01431367635817608, "internet_pacote_adicional": 0.03798939027315608, "desconto_retencao": 0.007590980771895839, "negociacao_divida": 0.007699484987956885, "vas_cancelamento": 0.004990990910460944, "conta_debito_automatico_digital": 0.004035349518845681, "sem_correspondencia": 0.09488083887721871}, "confidence": 0.4729852385809437, "input_tokens": 41, "latency_ms": 31.40183399997909} +{"id": "g0050-negociacao_religacao-informal_abreviado-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0900957218564728, "negociacao_religacao": 0.25401786158992246, "suporte_sem_sinal": 0.24702555125225745, "sem_correspondencia": 0.40886086530134724}, "confidence": 0.40886086530134724, "input_tokens": 38, "latency_ms": 16.015428000002885} +{"id": "g0050-negociacao_religacao-informal_abreviado-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.2684950893566686, "suporte_sem_sinal": 0.2580485704441209, "conta_pagamento_confirmacao": 0.03079888857972911, "sem_correspondencia": 0.44265745161948145}, "confidence": 0.44265745161948145, "input_tokens": 43, "latency_ms": 15.73878700000364} +{"id": "g0050-negociacao_religacao-informal_abreviado-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.5498639621703457, "negociacao_religacao": 0.018829778783775918, "conta_pagamento_confirmacao": 0.025556500423747137, "sem_correspondencia": 0.40574975862213125}, "confidence": 0.5498639621703457, "input_tokens": 39, "latency_ms": 17.103359000003593} +{"id": "g0050-negociacao_religacao-informal_abreviado-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"troca_numero": 0.0026070034320480927, "seguranca_fraude": 0.06140248565490017, "negociacao_divida": 0.01957392601873463, "negociacao_religacao": 0.37303165853179526, "roaming_pacote": 0.010614689879044126, "suporte_sem_sinal": 0.13023784153225587, "parceiros_ofertas": 0.04964018755629721, "cadastro_atualizacao": 0.02940744397880478, "bonus_nao_recebido": 0.011398258090891558, "fidelidade_resgate": 0.011067919851626258, "reclamacao_atendimento": 0.05548934381399783, "roaming_duvida": 0.01846462588886252, "desconto_retencao": 0.0043584497488728955, "conta_pagamento_confirmacao": 0.09087912317250262, "atendimento_humano": 0.03535430714592638, "sem_correspondencia": 0.09647273570343982}, "confidence": 0.37303165853179526, "input_tokens": 42, "latency_ms": 29.41309199999864} +{"id": "g0050-negociacao_religacao-informal_abreviado-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_sem_sinal": 0.22069794761754377, "suporte_chip_esim": 0.012710612740763006, "conta_pagamento_confirmacao": 0.311427932658342, "parceiros_ofertas": 0.08153332328547996, "conta_contestacao": 0.08613384835920664, "negociacao_divida": 0.019606173768869556, "negociacao_religacao": 0.03282838809595958, "sem_correspondencia": 0.2350617734738355}, "confidence": 0.311427932658342, "input_tokens": 36, "latency_ms": 16.74987999999189} +{"id": "g0050-negociacao_religacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"portabilidade": 0.007905203331883706, "roaming_cobranca": 0.007479783539416105, "reclamacao_atendimento": 0.10029111582913926, "suporte_configuracao": 0.05906113546545512, "desconto_retencao": 0.020780711592095928, "internet_pacote_adicional": 0.4032545897020685, "cancelamento_linha": 0.07517464107700955, "roaming_pacote": 0.004549189243364981, "roaming_duvida": 0.012697611669302599, "vas_cancelamento": 0.01087321956792716, "suporte_sem_sinal": 0.1209544602815885, "troca_numero": 0.002700355743891569, "conta_pagamento_confirmacao": 0.02828347272327667, "plano_troca": 0.0077498247250240675, "negociacao_divida": 0.005983312927709289, "sem_correspondencia": 0.13226137258084697}, "confidence": 0.4032545897020685, "input_tokens": 43, "latency_ms": 29.25874400000339} +{"id": "g0050-negociacao_religacao-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"fidelidade_pontos": 0.17971896573369037, "negociacao_divida": 0.01673560958193208, "seguranca_perda_roubo": 0.42696605241870655, "plano_nova_linha": 0.04763026739387529, "suporte_sem_sinal": 0.1064959792490029, "conta_segunda_via": 0.020631724486993266, "roaming_duvida": 0.007906665127153373, "atendimento_humano": 0.038440435482437606, "conta_contestacao": 0.025952073590687498, "conta_pagamento_confirmacao": 0.017377767600037487, "fidelidade_resgate": 0.0182231513567041, "sem_correspondencia": 0.09392130797877947}, "confidence": 0.42696605241870655, "input_tokens": 43, "latency_ms": 23.191964000005783} +{"id": "g0050-negociacao_religacao-informal_abreviado-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.007840084386984563, "negociacao_divida": 0.010832345413955311, "plano_troca": 0.013460173419433796, "conta_vencimento": 0.007557567234758332, "negociacao_religacao": 0.046777994443080714, "bonus_nao_recebido": 0.04756504392920505, "internet_problema_conexao": 0.08128494296194154, "internet_consumo": 0.06436819953563393, "conta_pagamento_confirmacao": 0.035858282594808694, "internet_pacote_adicional": 0.042014264850046903, "recarga_nao_creditada": 0.005257751486627881, "suporte_sem_sinal": 0.18524529451706362, "reclamacao_atendimento": 0.13572523697947403, "recarga_saldo": 0.006609875324073054, "plano_nova_linha": 0.08677499981276925, "sem_correspondencia": 0.22282794311014334}, "confidence": 0.22282794311014334, "input_tokens": 41, "latency_ms": 29.387247999977717} +{"id": "g0051-negociacao_religacao-erros_digitacao-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.018846050211978962, "suporte_sem_sinal": 0.1289031675605154, "conta_contestacao": 0.10239783841368014, "plano_troca": 0.005684968642412639, "negociacao_religacao": 0.38123623158003583, "conta_pagamento_confirmacao": 0.09582381851684006, "negociacao_divida": 0.011508736015672684, "plano_nova_linha": 0.05943971969205429, "portabilidade": 0.008620306989974688, "atendimento_humano": 0.049052757079175904, "marketplace_compra": 0.009933325623938068, "sem_correspondencia": 0.12855307967372134}, "confidence": 0.38123623158003583, "input_tokens": 43, "latency_ms": 22.975528000017675} +{"id": "g0051-negociacao_religacao-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.2573892187537614, "troca_numero": 0.003414838357102575, "negociacao_divida": 0.018117481922784857, "conta_pagamento_confirmacao": 0.0688622075385372, "bonus_nao_recebido": 0.07119455220007721, "plano_consulta": 0.07747407291829758, "recarga_saldo": 0.005859648369097458, "roaming_cobranca": 0.008017038030625256, "conta_explicacao": 0.04811643830365788, "reclamacao_atendimento": 0.21153754089474988, "seguranca_fraude": 0.07093003423597447, "sem_correspondencia": 0.15908692847533423}, "confidence": 0.2573892187537614, "input_tokens": 46, "latency_ms": 23.67539400000851} +{"id": "g0051-negociacao_religacao-erros_digitacao-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_vencimento": 0.007743300234410269, "seguranca_perda_roubo": 0.040825994381556076, "negociacao_religacao": 0.3008066828670669, "cancelamento_linha": 0.041018867568833356, "negociacao_divida": 0.016660266260682528, "parceiros_ofertas": 0.05720463986079231, "plano_consulta": 0.07050585270928215, "conta_pagamento_confirmacao": 0.05645639664932365, "suporte_sem_sinal": 0.2083134879738586, "conta_contestacao": 0.049826191778177265, "vas_contratacao": 0.010800915251334687, "sem_correspondencia": 0.13983740446468218}, "confidence": 0.3008066828670669, "input_tokens": 43, "latency_ms": 22.384909999999536} +{"id": "g0051-negociacao_religacao-erros_digitacao-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.1909534347069318, "suporte_sem_sinal": 0.1436440171671878, "marketplace_compra": 0.0519156946785472, "fidelidade_resgate": 0.020394200315396422, "plano_troca": 0.009766383919732407, "negociacao_divida": 0.010638890753332166, "roaming_cobranca": 0.00670447536441965, "cadastro_atualizacao": 0.028954370525079345, "internet_pacote_adicional": 0.17386369382465658, "vas_cancelamento": 0.010873992912561036, "cancelamento_linha": 0.08982008707590204, "recarga_saldo": 0.004867834449316391, "conta_explicacao": 0.044367276146298734, "roaming_pacote": 0.004994667090491738, "negociacao_religacao": 0.04095348315899281, "sem_correspondencia": 0.16728749791115388}, "confidence": 0.1909534347069318, "input_tokens": 45, "latency_ms": 29.791356999993468} +{"id": "g0051-negociacao_religacao-erros_digitacao-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.027983857631502945, "bonus_nao_recebido": 0.09945122263712312, "suporte_sem_sinal": 0.26691052615915084, "conta_pagamento_confirmacao": 0.1659167874520658, "plano_troca": 0.014764476732512676, "portabilidade": 0.019498544031737865, "negociacao_religacao": 0.09630186218360658, "sem_correspondencia": 0.3091727231723002}, "confidence": 0.3091727231723002, "input_tokens": 42, "latency_ms": 16.943212999990465} +{"id": "g0051-negociacao_religacao-erros_digitacao-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_religacao": 0.05453649439272155, "fidelidade_pontos": 0.026743908870840195, "suporte_chip_esim": 0.010240291064078425, "reclamacao_atendimento": 0.08385998607302109, "marketplace_pedido": 0.0354768776576401, "suporte_sem_sinal": 0.13186573748900646, "parceiros_ofertas": 0.029307459893783798, "conta_pagamento_confirmacao": 0.07537285850189225, "conta_debito_automatico_digital": 0.021161447836023282, "seguranca_perda_roubo": 0.33282127387486005, "cadastro_atualizacao": 0.02790448578988646, "portabilidade": 0.010018684724015174, "conta_vencimento": 0.005117477758571434, "plano_consulta": 0.030257041961994212, "negociacao_divida": 0.00983238668477596, "sem_correspondencia": 0.11548358742688954}, "confidence": 0.33282127387486005, "input_tokens": 43, "latency_ms": 31.07477100002143} +{"id": "g0051-negociacao_religacao-erros_digitacao-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.4126371743024323, "conta_pagamento_confirmacao": 0.1398997557462947, "negociacao_divida": 0.02016234544353834, "parceiros_ofertas": 0.03735117140541912, "atendimento_humano": 0.04434946501558486, "roaming_duvida": 0.0173861043119022, "suporte_sem_sinal": 0.17441026643291188, "sem_correspondencia": 0.15380371734191658}, "confidence": 0.4126371743024323, "input_tokens": 42, "latency_ms": 16.706281999972816} +{"id": "g0051-negociacao_religacao-erros_digitacao-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.1255927380975505, "negociacao_religacao": 0.049696262810155135, "atendimento_humano": 0.10710253541566772, "conta_vencimento": 0.009190810822903154, "recarga_realizar": 0.006149932262138621, "plano_troca": 0.009899212955731868, "negociacao_divida": 0.009326316394549058, "fidelidade_pontos": 0.04963551450139956, "suporte_sem_sinal": 0.3372425131098309, "suporte_configuracao": 0.04393493001364421, "plano_nova_linha": 0.025202920601696426, "sem_correspondencia": 0.2270263130147329}, "confidence": 0.3372425131098309, "input_tokens": 41, "latency_ms": 21.98364599999536} +{"id": "g0051-negociacao_religacao-erros_digitacao-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.05503721170365421, "roaming_cobranca": 0.006055961837138927, "negociacao_religacao": 0.04020265867961942, "plano_consulta": 0.035950664481079204, "recarga_realizar": 0.005891075366024499, "internet_problema_conexao": 0.0758354441390868, "seguranca_perda_roubo": 0.08318528544602723, "conta_pagamento_confirmacao": 0.20410363404653542, "negociacao_divida": 0.013164682332190708, "suporte_sem_sinal": 0.3022058312346309, "portabilidade": 0.013453031908887948, "sem_correspondencia": 0.16491451882512476}, "confidence": 0.3022058312346309, "input_tokens": 43, "latency_ms": 23.902778000007174} +{"id": "g0051-negociacao_religacao-erros_digitacao-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.017066541296249273, "recarga_realizar": 0.0062079506013713506, "conta_pagamento_confirmacao": 0.06573480073803063, "internet_problema_conexao": 0.11581465829247274, "atendimento_humano": 0.08866651704908086, "cancelamento_linha": 0.10008159577481765, "reclamacao_atendimento": 0.08850098005677849, "conta_vencimento": 0.012266008566349362, "portabilidade": 0.012739660580173407, "suporte_sem_sinal": 0.1360594569418077, "negociacao_religacao": 0.06786485458024497, "troca_numero": 0.0024601941759797553, "beneficios_consulta": 0.07329218506996997, "bonus_nao_recebido": 0.04528689182012267, "parceiros_ofertas": 0.01968349800928691, "sem_correspondencia": 0.14827420644726427}, "confidence": 0.14827420644726427, "input_tokens": 43, "latency_ms": 28.862809000003153} +{"id": "g0051-negociacao_religacao-erros_digitacao-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.02868924417424633, "plano_consulta": 0.08429495817563583, "seguranca_perda_roubo": 0.06600607796373431, "recarga_saldo": 0.013360563391882558, "conta_pagamento_confirmacao": 0.10708971847223694, "negociacao_religacao": 0.08316109904130532, "suporte_sem_sinal": 0.29979419094000737, "sem_correspondencia": 0.3176041478409513}, "confidence": 0.3176041478409513, "input_tokens": 41, "latency_ms": 17.268815999983644} +{"id": "g0051-negociacao_religacao-erros_digitacao-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.4137026008938744, "suporte_sem_sinal": 0.19639756978353437, "troca_numero": 0.00233185357610451, "reclamacao_atendimento": 0.05439481801920031, "conta_segunda_via": 0.016573711978902277, "conta_pagamento_confirmacao": 0.03154319849556594, "plano_nova_linha": 0.052427875947251, "beneficios_consulta": 0.07883874207629864, "negociacao_divida": 0.008766086639418353, "plano_troca": 0.006205219215867285, "conta_vencimento": 0.0043340194314459195, "sem_correspondencia": 0.134484303942537}, "confidence": 0.4137026008938744, "input_tokens": 40, "latency_ms": 22.39099099998043} +{"id": "g0053-negociacao_religacao-emocional-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.009034263447066558, "negociacao_religacao": 0.29995535295681186, "internet_pacote_adicional": 0.11019211453350802, "suporte_sem_sinal": 0.11935170139652503, "conta_pagamento_confirmacao": 0.22319032619495166, "negociacao_divida": 0.014373090326649251, "fidelidade_resgate": 0.016057205510242752, "sem_correspondencia": 0.20784594563424488}, "confidence": 0.29995535295681186, "input_tokens": 74, "latency_ms": 17.839368999972294} +{"id": "g0053-negociacao_religacao-emocional-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 145, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.5886374810668403, "conta_pagamento_confirmacao": 0.015295548620931687, "suporte_sem_sinal": 0.2676616951990039, "sem_correspondencia": 0.128405275113224}, "confidence": 0.5886374810668403, "input_tokens": 66, "latency_ms": 16.31758400000649} +{"id": "g0053-negociacao_religacao-emocional-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_cobranca": 0.0008334650180766382, "fidelidade_resgate": 0.002056006804961702, "conta_pagamento_confirmacao": 0.011073596760062133, "conta_debito_automatico_digital": 0.005842745295945445, "plano_troca": 0.003253886704444112, "internet_consumo": 0.009950219639646514, "marketplace_pedido": 0.005350450977659155, "conta_contestacao": 0.011443910172985992, "conta_segunda_via": 0.00799558869377395, "negociacao_religacao": 0.8600159871484861, "negociacao_divida": 0.011103683135793055, "suporte_sem_sinal": 0.0370257794339781, "troca_numero": 0.0005264157654814202, "beneficios_consulta": 0.012196544540771454, "recarga_saldo": 0.0007397270518265753, "sem_correspondencia": 0.020591992856107664}, "confidence": 0.8600159871484861, "input_tokens": 66, "latency_ms": 31.039516999982197} +{"id": "g0053-negociacao_religacao-emocional-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.2353131604531778, "recarga_nao_creditada": 0.004759431479762501, "negociacao_divida": 0.011133301215124417, "atendimento_humano": 0.11855427081685087, "suporte_configuracao": 0.04117719537628177, "roaming_cobranca": 0.0041342365423199, "conta_pagamento_confirmacao": 0.05542235056674234, "negociacao_religacao": 0.05334217096305919, "suporte_sem_sinal": 0.20705580735929183, "vas_contratacao": 0.013742319266855471, "internet_problema_conexao": 0.08061387564367191, "sem_correspondencia": 0.174751880316862}, "confidence": 0.2353131604531778, "input_tokens": 61, "latency_ms": 24.070172999984152} +{"id": "g0053-negociacao_religacao-emocional-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.019151773896810116, "conta_segunda_via": 0.013268245794967909, "plano_nova_linha": 0.0075209469069461195, "seguranca_perda_roubo": 0.0512828917290607, "conta_pagamento_confirmacao": 0.016178008669911686, "desconto_retencao": 0.0031879028361269917, "suporte_sem_sinal": 0.09960899810492917, "negociacao_religacao": 0.7087668995992275, "reclamacao_atendimento": 0.020027191067025163, "marketplace_compra": 0.01054065800316341, "roaming_pacote": 0.002071861474671768, "sem_correspondencia": 0.048394621917159465}, "confidence": 0.7087668995992275, "input_tokens": 59, "latency_ms": 24.412836999999854} +{"id": "g0053-negociacao_religacao-emocional-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.02520801057700411, "conta_debito_automatico_digital": 0.036228450882491374, "negociacao_religacao": 0.11932715445742843, "troca_numero": 0.004728959277733882, "conta_pagamento_confirmacao": 0.030283889832557413, "suporte_sem_sinal": 0.5373031349382899, "negociacao_divida": 0.0703790168499751, "sem_correspondencia": 0.17654138318451978}, "confidence": 0.5373031349382899, "input_tokens": 60, "latency_ms": 17.878805999998804} +{"id": "g0053-negociacao_religacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.3651480540415755, "internet_pacote_adicional": 0.19831929371355836, "negociacao_divida": 0.1102426086044097, "marketplace_compra": 0.02406913326053809, "conta_debito_automatico_digital": 0.0043814585794996344, "vas_consulta": 0.1696328607383203, "conta_pagamento_confirmacao": 0.011865488748357812, "sem_correspondencia": 0.1163411023137406}, "confidence": 0.3651480540415755, "input_tokens": 58, "latency_ms": 18.39687699998649} +{"id": "g0053-negociacao_religacao-emocional-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.40648619760128896, "negociacao_divida": 0.013069412196150942, "conta_debito_automatico_digital": 0.030005236272883005, "vas_cancelamento": 0.005374446698968999, "conta_pagamento_confirmacao": 0.04595652383134667, "plano_consulta": 0.05933516679803725, "negociacao_religacao": 0.045887423419187195, "reclamacao_atendimento": 0.09448545011058858, "fidelidade_resgate": 0.007164967962248529, "recarga_nao_creditada": 0.0027256897671272665, "vas_consulta": 0.12611398541300972, "sem_correspondencia": 0.1633954999291629}, "confidence": 0.40648619760128896, "input_tokens": 58, "latency_ms": 24.681962999977713} +{"id": "g0053-negociacao_religacao-emocional-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_cancelamento": 0.003950818554032562, "conta_contestacao": 0.03920536599658771, "vas_contratacao": 0.007322176101921472, "marketplace_compra": 0.016430750955955968, "suporte_sem_sinal": 0.06438639942909143, "bonus_nao_recebido": 0.004365436391109424, "recarga_realizar": 0.001809585192419913, "negociacao_religacao": 0.7279735414341028, "conta_segunda_via": 0.011850347147728865, "negociacao_divida": 0.017581029363182742, "suporte_chip_esim": 0.0033687756888080935, "conta_pagamento_confirmacao": 0.013942676061067376, "parceiros_ofertas": 0.026318476351642542, "cancelamento_linha": 0.006047943778766585, "marketplace_pedido": 0.011200125647339814, "sem_correspondencia": 0.04424655190624281}, "confidence": 0.7279735414341028, "input_tokens": 54, "latency_ms": 31.89468100001136} +{"id": "g0053-negociacao_religacao-emocional-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 108, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.17781781521302312, "negociacao_divida": 0.0884112982055056, "suporte_sem_sinal": 0.25163374569728486, "fidelidade_pontos": 0.021763769101087, "desconto_retencao": 0.0215343284604932, "conta_pagamento_confirmacao": 0.04496952364073622, "cadastro_atualizacao": 0.05454413484436926, "sem_correspondencia": 0.33932538483750074}, "confidence": 0.33932538483750074, "input_tokens": 54, "latency_ms": 18.05642499999749} +{"id": "g0053-negociacao_religacao-emocional-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 127, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_debito_automatico_digital": 0.020620128845600164, "conta_contestacao": 0.0269568348216486, "suporte_chip_esim": 0.003189072354881474, "negociacao_religacao": 0.6116572827830958, "reclamacao_atendimento": 0.0879127487827032, "fidelidade_pontos": 0.006723720344804901, "troca_numero": 0.001820992275068039, "suporte_sem_sinal": 0.08773704173447218, "parceiros_ofertas": 0.020800913464681776, "conta_pagamento_confirmacao": 0.00782346193446985, "negociacao_divida": 0.009912495840605556, "vas_contratacao": 0.003000311190505918, "portabilidade": 0.0023079398878075095, "seguranca_fraude": 0.04199484879459319, "internet_problema_conexao": 0.026773172415712927, "sem_correspondencia": 0.04076903452934885}, "confidence": 0.6116572827830958, "input_tokens": 62, "latency_ms": 31.91908999997395} +{"id": "g0053-negociacao_religacao-emocional-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.21709545472258152, "recarga_nao_creditada": 0.005180601619282124, "negociacao_divida": 0.0813894067662115, "conta_pagamento_confirmacao": 0.0915135464943903, "suporte_sem_sinal": 0.2110563417728401, "cancelamento_linha": 0.02221603185544611, "negociacao_religacao": 0.19744894377416752, "sem_correspondencia": 0.17409967299508086}, "confidence": 0.21709545472258152, "input_tokens": 60, "latency_ms": 17.89157199999636} +{"id": "g0058-recarga_realizar-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.012489523389669414, "bonus_nao_recebido": 0.09531984956972721, "recarga_saldo": 0.18329518521311175, "suporte_configuracao": 0.057308336981339275, "conta_pagamento_confirmacao": 0.07107108632835318, "recarga_nao_creditada": 0.09600340306749372, "roaming_pacote": 0.013787330674361511, "sem_correspondencia": 0.47072528477594394}, "confidence": 0.47072528477594394, "input_tokens": 32, "latency_ms": 16.942197000020087} +{"id": "g0058-recarga_realizar-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_vencimento": 0.0032434903465482947, "reclamacao_atendimento": 0.024537917060721982, "parceiros_ofertas": 0.07383594427473737, "recarga_nao_creditada": 0.03276892232996643, "recarga_saldo": 0.3727734346673149, "seguranca_fraude": 0.009887429637966353, "desconto_retencao": 0.012481192989953403, "conta_pagamento_confirmacao": 0.02304177331817492, "internet_pacote_adicional": 0.2066997730615159, "roaming_pacote": 0.0016676801013064083, "atendimento_humano": 0.023346421991914355, "conta_debito_automatico_digital": 0.010281204956937086, "conta_explicacao": 0.049481119656910315, "bonus_nao_recebido": 0.020328603227994207, "conta_contestacao": 0.020754685197989807, "sem_correspondencia": 0.11487040718004828}, "confidence": 0.3727734346673149, "input_tokens": 31, "latency_ms": 29.945521000001918} +{"id": "g0058-recarga_realizar-erros_digitacao-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.14088360419833987, "recarga_nao_creditada": 0.024782778494395363, "recarga_realizar": 0.03699525693772221, "sem_correspondencia": 0.7973383603695425}, "confidence": 0.7973383603695425, "input_tokens": 30, "latency_ms": 15.540783999995256} +{"id": "g0058-recarga_realizar-erros_digitacao-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_troca": 0.011497729473976972, "seguranca_fraude": 0.040093842949849336, "conta_contestacao": 0.07212112854065532, "recarga_realizar": 0.06611484298405448, "cadastro_atualizacao": 0.03164987643014157, "vas_contratacao": 0.006493556787949367, "suporte_configuracao": 0.011904669010878544, "fidelidade_resgate": 0.01686988028260397, "marketplace_compra": 0.023515060576864137, "desconto_retencao": 0.01264635382124179, "reclamacao_atendimento": 0.039192028398428155, "recarga_saldo": 0.09958658381307486, "marketplace_pedido": 0.042640671193563386, "conta_segunda_via": 0.018966784727247596, "recarga_nao_creditada": 0.40482276734638417, "sem_correspondencia": 0.10188422366308639}, "confidence": 0.40482276734638417, "input_tokens": 34, "latency_ms": 30.047682999992276} +{"id": "g0058-recarga_realizar-erros_digitacao-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09727008244478905, "internet_pacote_adicional": 0.19327799178771923, "recarga_realizar": 0.0724092524384672, "vas_consulta": 0.21975681973680627, "internet_consumo": 0.05536771391672733, "vas_cancelamento": 0.00431303555709484, "recarga_saldo": 0.051841368894924134, "suporte_chip_esim": 0.016033191808758195, "plano_troca": 0.010765195278879272, "recarga_nao_creditada": 0.01582510453580555, "roaming_duvida": 0.008919003739377152, "sem_correspondencia": 0.25422123986065176}, "confidence": 0.25422123986065176, "input_tokens": 29, "latency_ms": 23.059180000018387} +{"id": "g0058-recarga_realizar-erros_digitacao-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"plano_consulta": 0.1086131215797078, "conta_debito_automatico_digital": 0.030530952542930437, "recarga_realizar": 0.03771829452296178, "conta_vencimento": 0.006936648579552571, "parceiros_ofertas": 0.053973352212607094, "cadastro_atualizacao": 0.026853619918103828, "recarga_saldo": 0.424410147162302, "fidelidade_pontos": 0.044683223642669405, "cancelamento_linha": 0.00502019262092339, "atendimento_humano": 0.04893504257437368, "portabilidade": 0.0069155741475266635, "seguranca_perda_roubo": 0.018880718554080224, "plano_nova_linha": 0.012651870445947755, "internet_problema_conexao": 0.011997458970277137, "recarga_nao_creditada": 0.03871022380525736, "sem_correspondencia": 0.12316955872077885}, "confidence": 0.424410147162302, "input_tokens": 36, "latency_ms": 28.600800000020854} +{"id": "g0058-recarga_realizar-erros_digitacao-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.03159655269830135, "recarga_realizar": 0.1530259108283591, "recarga_saldo": 0.0855270031300448, "sem_correspondencia": 0.7298505333432947}, "confidence": 0.7298505333432947, "input_tokens": 35, "latency_ms": 15.432413000013412} +{"id": "g0058-recarga_realizar-erros_digitacao-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.08126714054082056, "plano_consulta": 0.32131594314742296, "plano_troca": 0.019532615255225306, "recarga_nao_creditada": 0.022469459028315632, "reclamacao_atendimento": 0.10481382872271501, "marketplace_compra": 0.04334703073677178, "recarga_realizar": 0.013244792775850021, "recarga_saldo": 0.021151145851212545, "bonus_nao_recebido": 0.06022816131748393, "troca_numero": 0.005608794726775231, "internet_consumo": 0.043288118996183934, "sem_correspondencia": 0.26373296890122316}, "confidence": 0.32131594314742296, "input_tokens": 31, "latency_ms": 21.844264999998586} +{"id": "g0058-recarga_realizar-erros_digitacao-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_divida": 0.009023341533655863, "plano_troca": 0.004821946910439735, "conta_segunda_via": 0.03541864906227238, "conta_explicacao": 0.02163184254874104, "internet_problema_conexao": 0.013142174883136931, "desconto_retencao": 0.014959038857971823, "internet_pacote_adicional": 0.05983641620218657, "roaming_pacote": 0.001203214882792789, "negociacao_religacao": 0.004216591943729033, "recarga_nao_creditada": 0.6870710876310926, "portabilidade": 0.0028028138918332417, "reclamacao_atendimento": 0.027083459859315373, "conta_debito_automatico_digital": 0.005825760291430479, "recarga_realizar": 0.023833712450041986, "recarga_saldo": 0.025434054188774133, "sem_correspondencia": 0.06369589486258603}, "confidence": 0.6870710876310926, "input_tokens": 33, "latency_ms": 29.87539299999753} +{"id": "g0058-recarga_realizar-erros_digitacao-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.11022307898271115, "parceiros_ofertas": 0.14420972992811856, "conta_segunda_via": 0.01904062211857231, "desconto_retencao": 0.019758172646061455, "bonus_nao_recebido": 0.03036663729346621, "recarga_realizar": 0.1372260473043125, "seguranca_fraude": 0.021896249030005404, "negociacao_religacao": 0.010341639794230346, "beneficios_consulta": 0.13819606820990626, "recarga_nao_creditada": 0.02779729522071222, "recarga_saldo": 0.1591694529223076, "sem_correspondencia": 0.18177500654959597}, "confidence": 0.18177500654959597, "input_tokens": 33, "latency_ms": 23.29291699999203} +{"id": "g0058-recarga_realizar-erros_digitacao-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.11802951334438855, "suporte_chip_esim": 0.09293198654749979, "negociacao_religacao": 0.01733497543137502, "marketplace_pedido": 0.064663164799386, "recarga_realizar": 0.12948627866421847, "recarga_nao_creditada": 0.04075025052391179, "recarga_saldo": 0.2432278561832596, "sem_correspondencia": 0.29357597450596074}, "confidence": 0.29357597450596074, "input_tokens": 33, "latency_ms": 17.049833000015724} +{"id": "g0058-recarga_realizar-erros_digitacao-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_contestacao": 0.07991822212782171, "recarga_nao_creditada": 0.03638053380661707, "portabilidade": 0.017480112937839944, "recarga_saldo": 0.24387319840254632, "parceiros_ofertas": 0.10411693349698435, "troca_numero": 0.04125781434137028, "recarga_realizar": 0.27074236182016065, "sem_correspondencia": 0.2062308230666597}, "confidence": 0.27074236182016065, "input_tokens": 34, "latency_ms": 16.183454000014308} +{"id": "g0059-recarga_realizar-regionalismo-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.24096849919808655, "recarga_nao_creditada": 0.08894430233455154, "recarga_realizar": 0.28738516997374847, "sem_correspondencia": 0.38270202849361346}, "confidence": 0.38270202849361346, "input_tokens": 58, "latency_ms": 15.204737999994222} +{"id": "g0059-recarga_realizar-regionalismo-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0507494340443323, "recarga_realizar": 0.16235042177789435, "plano_nova_linha": 0.03605048482666531, "recarga_nao_creditada": 0.04440831918558833, "fidelidade_resgate": 0.027297684000818345, "suporte_chip_esim": 0.015998907938561954, "roaming_cobranca": 0.006333885001348094, "conta_debito_automatico_digital": 0.029817990123541686, "marketplace_compra": 0.0651205279021147, "recarga_saldo": 0.23542320049429166, "cadastro_atualizacao": 0.04136327796656758, "sem_correspondencia": 0.2850858667382757}, "confidence": 0.2850858667382757, "input_tokens": 44, "latency_ms": 23.111822999993592} +{"id": "g0059-recarga_realizar-regionalismo-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.11436107706779162, "negociacao_religacao": 0.020490821365072676, "recarga_realizar": 0.09123442283779858, "marketplace_pedido": 0.06325760457230804, "parceiros_ofertas": 0.0902200858984232, "internet_pacote_adicional": 0.07386178492346962, "conta_vencimento": 0.011379277285927211, "recarga_saldo": 0.1557272666126744, "plano_nova_linha": 0.05686892917760631, "recarga_nao_creditada": 0.10410550193071853, "suporte_chip_esim": 0.005180633139505192, "sem_correspondencia": 0.21331259518870463}, "confidence": 0.21331259518870463, "input_tokens": 52, "latency_ms": 22.486523999987185} +{"id": "g0059-recarga_realizar-regionalismo-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.13267122258495995, "recarga_nao_creditada": 0.02637930969290178, "recarga_realizar": 0.39722865967910237, "seguranca_perda_roubo": 0.024521155374203456, "roaming_pacote": 0.007351027829017594, "negociacao_religacao": 0.01301038642604048, "internet_pacote_adicional": 0.18028557367729237, "sem_correspondencia": 0.218552664736482}, "confidence": 0.39722865967910237, "input_tokens": 44, "latency_ms": 16.052435999995396} +{"id": "g0059-recarga_realizar-regionalismo-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"internet_problema_conexao": 0.021403829527852473, "fidelidade_pontos": 0.05522958046898593, "roaming_cobranca": 0.002898237323105447, "conta_segunda_via": 0.025999100099745886, "seguranca_perda_roubo": 0.06979098461861402, "atendimento_humano": 0.058292231157959756, "suporte_chip_esim": 0.007325498226858718, "negociacao_religacao": 0.00870112924778418, "troca_numero": 0.0028893355087356307, "recarga_saldo": 0.19448418235701245, "recarga_nao_creditada": 0.26317776346318883, "seguranca_fraude": 0.05950843790825698, "portabilidade": 0.00786437406384455, "marketplace_compra": 0.019787278851010583, "recarga_realizar": 0.0747860105211604, "sem_correspondencia": 0.12786202665588417}, "confidence": 0.26317776346318883, "input_tokens": 48, "latency_ms": 29.210857999999007} +{"id": "g0059-recarga_realizar-regionalismo-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.11456237125675243, "reclamacao_atendimento": 0.021307772280962735, "internet_pacote_adicional": 0.11430531132191502, "recarga_nao_creditada": 0.03843621210648327, "seguranca_fraude": 0.015614389629136088, "fidelidade_pontos": 0.03635921000328365, "negociacao_religacao": 0.00462189415423841, "recarga_realizar": 0.36937544192719163, "plano_troca": 0.006363840384347778, "marketplace_pedido": 0.02668834882193477, "beneficios_consulta": 0.08673904940184696, "parceiros_ofertas": 0.054631327002661614, "conta_segunda_via": 0.01054023405137054, "roaming_cobranca": 0.002124231799831134, "troca_numero": 0.0012604083318521803, "sem_correspondencia": 0.0970699575261918}, "confidence": 0.36937544192719163, "input_tokens": 44, "latency_ms": 28.757366000007778} +{"id": "g0059-recarga_realizar-regionalismo-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"cadastro_atualizacao": 0.05737869567088722, "conta_debito_automatico_digital": 0.023533836522181665, "recarga_nao_creditada": 0.25256366090406296, "bonus_nao_recebido": 0.05738414949600353, "recarga_realizar": 0.10606631868757167, "recarga_saldo": 0.08559480496819868, "fidelidade_resgate": 0.018974351180621657, "beneficios_consulta": 0.16246410069792194, "troca_numero": 0.0021164881063042867, "reclamacao_atendimento": 0.045840655525452835, "roaming_pacote": 0.0025515116843958614, "sem_correspondencia": 0.1855314265563977}, "confidence": 0.25256366090406296, "input_tokens": 44, "latency_ms": 23.406338000000915} +{"id": "g0059-recarga_realizar-regionalismo-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_chip_esim": 0.007152521337902562, "fidelidade_pontos": 0.03769411670122949, "atendimento_humano": 0.049126910150476856, "recarga_nao_creditada": 0.11398451486726677, "recarga_saldo": 0.1525525213775769, "recarga_realizar": 0.2978415012426531, "vas_consulta": 0.231364333954329, "sem_correspondencia": 0.11028358036856535}, "confidence": 0.2978415012426531, "input_tokens": 52, "latency_ms": 16.536912999981723} +{"id": "g0059-recarga_realizar-regionalismo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"beneficios_consulta": 0.18315065715160442, "plano_nova_linha": 0.021164287815483414, "reclamacao_atendimento": 0.0382623801125961, "internet_problema_conexao": 0.0167721517333581, "suporte_chip_esim": 0.012522715696379222, "recarga_saldo": 0.36531360569105675, "marketplace_compra": 0.026376710505780446, "roaming_duvida": 0.007164352423894402, "recarga_nao_creditada": 0.025479189313088166, "internet_consumo": 0.05103650541776274, "roaming_pacote": 0.00479524510649474, "vas_cancelamento": 0.002531689004915549, "recarga_realizar": 0.11665233739316881, "troca_numero": 0.001385102924536216, "negociacao_religacao": 0.005076308958688878, "sem_correspondencia": 0.12231676075119204}, "confidence": 0.36531360569105675, "input_tokens": 45, "latency_ms": 29.38757300000816} +{"id": "g0059-recarga_realizar-regionalismo-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.18933920632801654, "recarga_nao_creditada": 0.04884928110558272, "recarga_realizar": 0.1528512394161941, "sem_correspondencia": 0.6089602731502066}, "confidence": 0.6089602731502066, "input_tokens": 43, "latency_ms": 14.824588999999833} +{"id": "g0059-recarga_realizar-regionalismo-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.029071424102277636, "conta_segunda_via": 0.05502081279639003, "recarga_realizar": 0.42500141183845436, "negociacao_divida": 0.017407154631973887, "reclamacao_atendimento": 0.05430742715614396, "marketplace_compra": 0.043830685235875314, "recarga_saldo": 0.15387472481676429, "sem_correspondencia": 0.22148635942212053}, "confidence": 0.42500141183845436, "input_tokens": 45, "latency_ms": 16.710901999999805} +{"id": "g0059-recarga_realizar-regionalismo-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"plano_nova_linha": 0.06276198453172302, "recarga_realizar": 0.14760108237117125, "portabilidade": 0.018231272629531947, "fidelidade_resgate": 0.030537903195105853, "internet_problema_conexao": 0.04607810807944049, "recarga_saldo": 0.43750056461430875, "recarga_nao_creditada": 0.028294894738886897, "sem_correspondencia": 0.22899418983983177}, "confidence": 0.43750056461430875, "input_tokens": 42, "latency_ms": 16.174591000009286} +{"id": "g0060-recarga_realizar-emocional-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.026460876109236302, "conta_explicacao": 0.023496835909620258, "internet_consumo": 0.026034684281968437, "marketplace_compra": 0.012582342796320974, "beneficios_consulta": 0.06989911045634271, "seguranca_fraude": 0.058173495002950416, "desconto_retencao": 0.00959389542652616, "recarga_nao_creditada": 0.07325042623897547, "suporte_chip_esim": 0.004024058957988968, "recarga_realizar": 0.5452670931687795, "reclamacao_atendimento": 0.07219837447939273, "sem_correspondencia": 0.07901880717189799}, "confidence": 0.5452670931687795, "input_tokens": 48, "latency_ms": 23.056639999992967} +{"id": "g0060-recarga_realizar-emocional-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 0.03543780371134195, "recarga_saldo": 0.02187910862012311, "roaming_pacote": 0.0015408267498085244, "reclamacao_atendimento": 0.06473428010186946, "internet_consumo": 0.011033106593993364, "negociacao_divida": 0.006051183677505331, "parceiros_ofertas": 0.043529886747299476, "seguranca_perda_roubo": 0.006097541189973995, "recarga_realizar": 0.3979706167711445, "conta_explicacao": 0.00954268686362278, "recarga_nao_creditada": 0.32304438944870556, "sem_correspondencia": 0.07913856952461198}, "confidence": 0.3979706167711445, "input_tokens": 43, "latency_ms": 22.623065999994196} +{"id": "g0060-recarga_realizar-emocional-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.060474035243606686, "recarga_realizar": 0.2783327141543764, "conta_debito_automatico_digital": 0.015087588900992491, "recarga_nao_creditada": 0.0947116701124935, "negociacao_religacao": 0.01863198194604342, "recarga_saldo": 0.0653587961386721, "fidelidade_pontos": 0.033360634465151945, "sem_correspondencia": 0.4340425790386635}, "confidence": 0.4340425790386635, "input_tokens": 48, "latency_ms": 17.241744000017434} +{"id": "g0060-recarga_realizar-emocional-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.06926952178269784, "bonus_nao_recebido": 0.05992114063959386, "marketplace_compra": 0.011060878436153838, "suporte_chip_esim": 0.0026658207165849873, "recarga_nao_creditada": 0.11048692266747984, "recarga_saldo": 0.01660700485139634, "fidelidade_resgate": 0.013048168037852985, "internet_consumo": 0.011442473884422684, "recarga_realizar": 0.5931989444242048, "conta_debito_automatico_digital": 0.004577516961733623, "vas_contratacao": 0.004001920505392394, "sem_correspondencia": 0.10371968709248679}, "confidence": 0.5931989444242048, "input_tokens": 41, "latency_ms": 23.829568999985895} +{"id": "g0060-recarga_realizar-emocional-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"roaming_duvida": 0.007160697001471483, "recarga_saldo": 0.009762710713228958, "recarga_nao_creditada": 0.6058146842856769, "troca_numero": 0.0006095642345373537, "recarga_realizar": 0.15106647930603506, "plano_nova_linha": 0.009821837588442897, "suporte_sem_sinal": 0.06870011859737353, "sem_correspondencia": 0.14706390827323385}, "confidence": 0.6058146842856769, "input_tokens": 46, "latency_ms": 16.709093000002895} +{"id": "g0060-recarga_realizar-emocional-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.05576128677422975, "plano_nova_linha": 0.05243117539468499, "recarga_realizar": 0.07703538697081108, "marketplace_pedido": 0.07151411952398272, "recarga_nao_creditada": 0.21101979125217382, "internet_consumo": 0.03966737018274627, "recarga_saldo": 0.02343759970971943, "sem_correspondencia": 0.46913327019165196}, "confidence": 0.46913327019165196, "input_tokens": 49, "latency_ms": 16.426281999997627} +{"id": "g0060-recarga_realizar-emocional-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 0.01958013875605474, "vas_consulta": 0.0975857596025534, "suporte_configuracao": 0.03822823596080655, "recarga_nao_creditada": 0.04467518234311053, "roaming_pacote": 0.003755691443776286, "recarga_realizar": 0.33980393251495467, "suporte_chip_esim": 0.011469085647402864, "negociacao_religacao": 0.007882000841749828, "conta_debito_automatico_digital": 0.011179321393466921, "recarga_saldo": 0.09177706347882253, "marketplace_pedido": 0.05991286011453317, "sem_correspondencia": 0.2741507279027685}, "confidence": 0.33980393251495467, "input_tokens": 48, "latency_ms": 23.788695000007465} +{"id": "g0060-recarga_realizar-emocional-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.20353561620830035, "recarga_saldo": 0.010192290870293705, "recarga_nao_creditada": 0.5826656216916949, "sem_correspondencia": 0.20360647122971112}, "confidence": 0.5826656216916949, "input_tokens": 44, "latency_ms": 15.197215000000597} +{"id": "g0060-recarga_realizar-emocional-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.25416994438084234, "cancelamento_linha": 0.015355457759140188, "plano_consulta": 0.10557652407405861, "roaming_cobranca": 0.00778992903693949, "recarga_saldo": 0.04788491194539817, "vas_contratacao": 0.01909586067953145, "reclamacao_atendimento": 0.12156395033251241, "sem_correspondencia": 0.42856342179157736}, "confidence": 0.42856342179157736, "input_tokens": 44, "latency_ms": 16.220838000009508} +{"id": "g0060-recarga_realizar-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"internet_problema_conexao": 0.10680040599318666, "vas_consulta": 0.0765557227272457, "conta_explicacao": 0.018484276157327967, "recarga_nao_creditada": 0.2707207878259678, "seguranca_perda_roubo": 0.04450164748307511, "cadastro_atualizacao": 0.023633744520854823, "negociacao_religacao": 0.006068064806606041, "cancelamento_linha": 0.003582550156129314, "negociacao_divida": 0.005665338140476417, "recarga_saldo": 0.13297909913963, "roaming_duvida": 0.008420761925632975, "internet_consumo": 0.06078516573355242, "marketplace_compra": 0.024562219036023597, "portabilidade": 0.005441178128102605, "atendimento_humano": 0.05039578269064971, "sem_correspondencia": 0.16140325553553886}, "confidence": 0.2707207878259678, "input_tokens": 49, "latency_ms": 30.22592799999302} +{"id": "g0060-recarga_realizar-emocional-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_saldo": 0.007977231650844817, "recarga_realizar": 0.07816979529299144, "recarga_nao_creditada": 0.7231172545467218, "sem_correspondencia": 0.1907357185094419}, "confidence": 0.7231172545467218, "input_tokens": 44, "latency_ms": 15.138149000023304} +{"id": "g0060-recarga_realizar-emocional-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.029551581704212754, "conta_segunda_via": 0.0267426940828498, "beneficios_consulta": 0.15328215662189812, "roaming_duvida": 0.018658081799409757, "recarga_realizar": 0.3269007631855384, "reclamacao_atendimento": 0.17755501666787146, "recarga_nao_creditada": 0.014767349343959868, "sem_correspondencia": 0.25254235659425983}, "confidence": 0.3269007631855384, "input_tokens": 47, "latency_ms": 16.784446999992042} +{"id": "g0063-recarga_saldo-curto_neutro-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.044029811496583846, "internet_consumo": 0.15781315529163398, "suporte_chip_esim": 0.011783792165384568, "internet_pacote_adicional": 0.08555314347261081, "recarga_saldo": 0.04570492919039731, "recarga_nao_creditada": 0.0645957935809911, "fidelidade_pontos": 0.1424740793869035, "sem_correspondencia": 0.44804529541549487}, "confidence": 0.44804529541549487, "input_tokens": 33, "latency_ms": 15.87451899999337} +{"id": "g0063-recarga_saldo-curto_neutro-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.23436180346437607, "internet_problema_conexao": 0.01873384276946425, "conta_pagamento_confirmacao": 0.19032168866944088, "roaming_pacote": 0.007887164329135266, "recarga_realizar": 0.011553571850011535, "bonus_nao_recebido": 0.037564606419060724, "recarga_nao_creditada": 0.04141607612206978, "sem_correspondencia": 0.45816124637644146}, "confidence": 0.45816124637644146, "input_tokens": 34, "latency_ms": 16.255753999985245} +{"id": "g0063-recarga_saldo-curto_neutro-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0183568569844695, "internet_consumo": 0.16163071403079, "recarga_realizar": 0.05006414186567861, "sem_correspondencia": 0.7699482871190619}, "confidence": 0.7699482871190619, "input_tokens": 33, "latency_ms": 15.354287000008071} +{"id": "g0063-recarga_saldo-curto_neutro-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.23285504605506605, "roaming_pacote": 0.00763426001625629, "suporte_sem_sinal": 0.0978792893713969, "recarga_nao_creditada": 0.1007151514590351, "recarga_realizar": 0.02097060532103525, "beneficios_consulta": 0.2137799818915331, "internet_consumo": 0.04965583913279258, "sem_correspondencia": 0.2765098267528847}, "confidence": 0.2765098267528847, "input_tokens": 32, "latency_ms": 15.829617000008511} +{"id": "g0063-recarga_saldo-curto_neutro-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.09190747664347813, "seguranca_fraude": 0.07688364945447548, "recarga_saldo": 0.18545369354840738, "roaming_duvida": 0.010539483955105225, "internet_consumo": 0.02327530961003336, "vas_consulta": 0.11587694751769245, "recarga_nao_creditada": 0.009492248998211255, "recarga_realizar": 0.010551370424837218, "fidelidade_resgate": 0.025097542765982344, "seguranca_perda_roubo": 0.10273382563974758, "fidelidade_pontos": 0.11282491410761349, "sem_correspondencia": 0.2353635373344161}, "confidence": 0.2353635373344161, "input_tokens": 31, "latency_ms": 21.541718000008814} +{"id": "g0063-recarga_saldo-curto_neutro-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_contestacao": 0.15585123610872534, "roaming_pacote": 0.011177805551279627, "recarga_realizar": 0.019568950693296498, "internet_consumo": 0.062424365624524455, "desconto_retencao": 0.030922222995641596, "roaming_duvida": 0.021623779727477005, "marketplace_compra": 0.059044666972976625, "recarga_saldo": 0.37286252654027335, "cancelamento_linha": 0.003351243721704878, "plano_nova_linha": 0.013804775812998292, "recarga_nao_creditada": 0.01941366011334597, "sem_correspondencia": 0.22995476613775637}, "confidence": 0.37286252654027335, "input_tokens": 34, "latency_ms": 21.253263000005518} +{"id": "g0063-recarga_saldo-curto_neutro-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.025126408046174407, "internet_consumo": 0.05251973729668873, "recarga_saldo": 0.026121984472363493, "sem_correspondencia": 0.8962318701847733}, "confidence": 0.8962318701847733, "input_tokens": 38, "latency_ms": 15.619645999976228} +{"id": "g0063-recarga_saldo-curto_neutro-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.08759829189856017, "recarga_saldo": 0.06312459554407794, "seguranca_fraude": 0.12611394815243535, "recarga_realizar": 0.01720124068927741, "internet_consumo": 0.06365561331152363, "suporte_chip_esim": 0.00853124053980014, "recarga_nao_creditada": 0.30512448406476844, "sem_correspondencia": 0.3286505857995569}, "confidence": 0.3286505857995569, "input_tokens": 33, "latency_ms": 15.780882999990808} +{"id": "g0063-recarga_saldo-curto_neutro-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.029712216726255607, "internet_consumo": 0.06145902693974005, "recarga_saldo": 0.5206451110902305, "sem_correspondencia": 0.3881836452437739}, "confidence": 0.5206451110902305, "input_tokens": 33, "latency_ms": 14.995210999984465} +{"id": "g0063-recarga_saldo-curto_neutro-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.03726873768382698, "recarga_nao_creditada": 0.07097720812306874, "cancelamento_linha": 0.006080898675584148, "negociacao_religacao": 0.010160074157674587, "recarga_saldo": 0.09650059398470834, "internet_pacote_adicional": 0.10244861575168111, "troca_numero": 0.002431715740096164, "seguranca_perda_roubo": 0.030008359527808018, "conta_debito_automatico_digital": 0.015263748668159296, "conta_contestacao": 0.07892094977846247, "roaming_duvida": 0.012143369272130947, "conta_explicacao": 0.06812880657277715, "internet_consumo": 0.15070680663385794, "marketplace_compra": 0.040061420069381806, "recarga_realizar": 0.019154031916334864, "sem_correspondencia": 0.25974466344444747}, "confidence": 0.25974466344444747, "input_tokens": 35, "latency_ms": 27.604187999997976} +{"id": "g0063-recarga_saldo-curto_neutro-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.14069062965690357, "suporte_sem_sinal": 0.10692779708047158, "recarga_realizar": 0.017759882519253464, "conta_pagamento_confirmacao": 0.16530895553205105, "portabilidade": 0.016511005112122383, "parceiros_ofertas": 0.07303028781870205, "internet_consumo": 0.027154331967486785, "recarga_nao_creditada": 0.018610401624449973, "beneficios_consulta": 0.14815780961886652, "suporte_configuracao": 0.02565117371316142, "reclamacao_atendimento": 0.04456071240211451, "sem_correspondencia": 0.2156370129544167}, "confidence": 0.2156370129544167, "input_tokens": 34, "latency_ms": 21.7668139999887} +{"id": "g0063-recarga_saldo-curto_neutro-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_divida": 0.023076025860452196, "conta_segunda_via": 0.04173016192145011, "plano_troca": 0.011158554858922826, "conta_contestacao": 0.05254149085218211, "plano_consulta": 0.1627636558299377, "internet_consumo": 0.016947744481291542, "recarga_realizar": 0.008774675463598567, "plano_nova_linha": 0.033617023511670854, "roaming_pacote": 0.0027239832669281668, "recarga_saldo": 0.39929434815142395, "recarga_nao_creditada": 0.008389255065149008, "sem_correspondencia": 0.23898308073699298}, "confidence": 0.39929434815142395, "input_tokens": 35, "latency_ms": 21.88604299999497} +{"id": "g0064-recarga_saldo-informal_abreviado-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.14136953307236486, "recarga_realizar": 0.010953696400832, "internet_consumo": 0.038488041002731364, "sem_correspondencia": 0.8091887295240717}, "confidence": 0.8091887295240717, "input_tokens": 31, "latency_ms": 15.086393000018461} +{"id": "g0064-recarga_saldo-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0914903094912374, "fidelidade_resgate": 0.06198838460122636, "plano_nova_linha": 0.04899034811783953, "recarga_realizar": 0.0210344093222331, "internet_consumo": 0.13044976629252616, "cadastro_atualizacao": 0.0756775108341449, "troca_numero": 0.006460956952344608, "sem_correspondencia": 0.5639083143884479}, "confidence": 0.5639083143884479, "input_tokens": 38, "latency_ms": 15.747055000019827} +{"id": "g0064-recarga_saldo-informal_abreviado-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.05381080165772215, "marketplace_compra": 0.03782862073459823, "seguranca_perda_roubo": 0.046849020087247825, "atendimento_humano": 0.09185384265251742, "beneficios_consulta": 0.16663999948635697, "cadastro_atualizacao": 0.0634501207440167, "desconto_retencao": 0.01768448213684083, "roaming_pacote": 0.003922308351410413, "recarga_saldo": 0.09246382913997674, "vas_contratacao": 0.007989483930111773, "recarga_realizar": 0.006432935165797929, "conta_explicacao": 0.04945508790829268, "internet_consumo": 0.033550832608067425, "recarga_nao_creditada": 0.011814300968205375, "suporte_chip_esim": 0.016387954445861025, "sem_correspondencia": 0.2998663799829765}, "confidence": 0.2998663799829765, "input_tokens": 40, "latency_ms": 28.951081999991857} +{"id": "g0064-recarga_saldo-informal_abreviado-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.06722502638931709, "roaming_cobranca": 0.004216929575351932, "recarga_saldo": 0.2898478308501149, "internet_consumo": 0.04483194056559897, "fidelidade_resgate": 0.026103896044932497, "conta_pagamento_confirmacao": 0.10522255659161445, "plano_troca": 0.0151508437031934, "troca_numero": 0.004834272131743778, "marketplace_compra": 0.02862175465067294, "recarga_realizar": 0.00909913175936631, "recarga_nao_creditada": 0.005377859059993043, "sem_correspondencia": 0.3994679586781007}, "confidence": 0.3994679586781007, "input_tokens": 32, "latency_ms": 21.719982000007576} +{"id": "g0064-recarga_saldo-informal_abreviado-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.33543160237541986, "internet_consumo": 0.042696527729146734, "recarga_nao_creditada": 0.004106845201835816, "internet_pacote_adicional": 0.046826142370730676, "conta_explicacao": 0.026809951034558938, "negociacao_religacao": 0.12926791484933708, "conta_vencimento": 0.004304134245852589, "conta_segunda_via": 0.015524923653220323, "desconto_retencao": 0.006394200431610873, "plano_consulta": 0.06755059147962038, "vas_consulta": 0.11304602664083077, "suporte_configuracao": 0.018648890600398996, "suporte_chip_esim": 0.0037820182845316012, "marketplace_pedido": 0.024832874299458265, "recarga_realizar": 0.012536434337032538, "sem_correspondencia": 0.14824092246641454}, "confidence": 0.33543160237541986, "input_tokens": 37, "latency_ms": 29.682602000008274} +{"id": "g0064-recarga_saldo-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.020366635518771745, "internet_consumo": 0.08142323185330393, "recarga_nao_creditada": 0.019133836468023326, "sem_correspondencia": 0.879076296159901}, "confidence": 0.879076296159901, "input_tokens": 32, "latency_ms": 15.780873000011297} +{"id": "g0064-recarga_saldo-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.011820071393372591, "conta_segunda_via": 0.028794001828125682, "conta_debito_automatico_digital": 0.010540430448772987, "recarga_realizar": 0.012162701243761976, "cancelamento_linha": 0.0063004377386073175, "vas_consulta": 0.17150253081438485, "internet_pacote_adicional": 0.12252350168655185, "bonus_nao_recebido": 0.03476543356864541, "internet_consumo": 0.11514963225715277, "plano_consulta": 0.1284615101224671, "recarga_nao_creditada": 0.05469715975415496, "sem_correspondencia": 0.3032825891440025}, "confidence": 0.3032825891440025, "input_tokens": 35, "latency_ms": 22.462996000001567} +{"id": "g0064-recarga_saldo-informal_abreviado-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.03758673627770914, "recarga_nao_creditada": 0.025565616006707842, "recarga_realizar": 0.010030348479287781, "cadastro_atualizacao": 0.07543333389755182, "conta_contestacao": 0.14739219394783085, "negociacao_religacao": 0.006751141770649801, "conta_vencimento": 0.005937789851368761, "atendimento_humano": 0.13374046573415374, "recarga_saldo": 0.28725501018799693, "portabilidade": 0.007552884754392341, "vas_contratacao": 0.005423207136234237, "internet_consumo": 0.021402580010765702, "plano_nova_linha": 0.02860481391026857, "parceiros_ofertas": 0.03678062073461215, "roaming_pacote": 0.0026754826888236607, "sem_correspondencia": 0.16786777461164668}, "confidence": 0.28725501018799693, "input_tokens": 39, "latency_ms": 27.627091999988806} +{"id": "g0064-recarga_saldo-informal_abreviado-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.013415214762330693, "recarga_saldo": 0.5705400375896298, "internet_consumo": 0.03648263005360676, "sem_correspondencia": 0.37956211759443276}, "confidence": 0.5705400375896298, "input_tokens": 35, "latency_ms": 15.412728000001152} +{"id": "g0064-recarga_saldo-informal_abreviado-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.04476237228272563, "recarga_saldo": 0.12756709558436918, "recarga_realizar": 0.007767767060391459, "sem_correspondencia": 0.8199027650725137}, "confidence": 0.8199027650725137, "input_tokens": 34, "latency_ms": 15.306205000001682} +{"id": "g0064-recarga_saldo-informal_abreviado-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.012527759215243343, "recarga_saldo": 0.6819180176479341, "roaming_cobranca": 0.00270796564661914, "suporte_chip_esim": 0.004812443997546582, "recarga_nao_creditada": 0.00825627770189088, "parceiros_ofertas": 0.06477273751754097, "internet_consumo": 0.02973396186308783, "sem_correspondencia": 0.19527083641013718}, "confidence": 0.6819180176479341, "input_tokens": 31, "latency_ms": 15.772363999985828} +{"id": "g0064-recarga_saldo-informal_abreviado-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.1080244708099155, "beneficios_consulta": 0.13614875116240815, "roaming_pacote": 0.004063503362415834, "marketplace_pedido": 0.040112808458822244, "recarga_saldo": 0.0994728508390659, "recarga_nao_creditada": 0.1269598308772589, "plano_nova_linha": 0.031374540267627336, "internet_consumo": 0.03838817785975014, "portabilidade": 0.021307172313259466, "fidelidade_pontos": 0.09023840005576164, "roaming_cobranca": 0.00515497617001173, "recarga_realizar": 0.011098861725345799, "marketplace_compra": 0.024293055825754226, "negociacao_divida": 0.01297071020948899, "atendimento_humano": 0.050134826591615084, "sem_correspondencia": 0.20025706347149907}, "confidence": 0.20025706347149907, "input_tokens": 38, "latency_ms": 26.94660899999235} +{"id": "g0069-recarga_saldo-indireto_multiplo-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 184, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"roaming_duvida": 0.011412883156141484, "seguranca_perda_roubo": 0.0041769333105963966, "internet_consumo": 0.16844701735592071, "conta_pagamento_confirmacao": 0.04495378202767338, "vas_contratacao": 0.01029138171991076, "cancelamento_linha": 0.002436238336495611, "recarga_nao_creditada": 0.05267121633017209, "conta_segunda_via": 0.008010233737509262, "recarga_realizar": 0.012809095880372271, "conta_debito_automatico_digital": 0.006267759937294275, "suporte_sem_sinal": 0.16479197113813465, "roaming_pacote": 0.00944832244990706, "vas_consulta": 0.3326307528975778, "reclamacao_atendimento": 0.034896910125581715, "recarga_saldo": 0.013271829088643512, "sem_correspondencia": 0.12348367250806899}, "confidence": 0.3326307528975778, "input_tokens": 77, "latency_ms": 33.923006999998506} +{"id": "g0069-recarga_saldo-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 96, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.06165175301359317, "recarga_nao_creditada": 0.04165497410475518, "marketplace_pedido": 0.0865488350848124, "conta_pagamento_confirmacao": 0.13241643860445246, "vas_cancelamento": 0.004913669505129814, "desconto_retencao": 0.017796404338502887, "plano_troca": 0.008621045203653354, "cadastro_atualizacao": 0.06070368517697111, "bonus_nao_recebido": 0.0186820418922509, "marketplace_compra": 0.05515376211078826, "recarga_saldo": 0.21530160682559893, "conta_vencimento": 0.01354048797792325, "roaming_duvida": 0.012353152175287858, "conta_segunda_via": 0.011385724003307831, "internet_pacote_adicional": 0.09226563626965896, "sem_correspondencia": 0.16701078371331365}, "confidence": 0.21530160682559893, "input_tokens": 49, "latency_ms": 32.26476399999001} +{"id": "g0069-recarga_saldo-indireto_multiplo-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"troca_numero": 0.0024521164778777693, "internet_consumo": 0.06721864690794532, "recarga_nao_creditada": 0.006217275326827729, "vas_contratacao": 0.01898853867492481, "reclamacao_atendimento": 0.035747222868704964, "cancelamento_linha": 0.003302184423820558, "conta_debito_automatico_digital": 0.006033964034422964, "recarga_realizar": 0.008964812449848744, "vas_consulta": 0.28939447022523335, "plano_consulta": 0.10465089309700498, "cadastro_atualizacao": 0.02798538675893386, "portabilidade": 0.010188846924817911, "recarga_saldo": 0.21306440392929615, "negociacao_religacao": 0.007706892268411012, "conta_segunda_via": 0.01028682764833292, "sem_correspondencia": 0.1877975179835969}, "confidence": 0.28939447022523335, "input_tokens": 60, "latency_ms": 31.033796000002667} +{"id": "g0069-recarga_saldo-indireto_multiplo-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0937918862906109, "recarga_realizar": 0.02163767980749086, "recarga_saldo": 0.08610095748583826, "sem_correspondencia": 0.79846947641606}, "confidence": 0.79846947641606, "input_tokens": 50, "latency_ms": 15.582340999998223} +{"id": "g0069-recarga_saldo-indireto_multiplo-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 142, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.02550321272855557, "roaming_pacote": 0.004678610738433585, "internet_consumo": 0.03578611483305384, "reclamacao_atendimento": 0.10370177833569298, "conta_contestacao": 0.05955725569030599, "plano_troca": 0.014281890434856845, "recarga_nao_creditada": 0.012377031216642062, "conta_debito_automatico_digital": 0.012806490135229137, "recarga_saldo": 0.30271938612341537, "fidelidade_resgate": 0.06297700887346831, "negociacao_religacao": 0.010819965102635129, "sem_correspondencia": 0.35479125578771115}, "confidence": 0.35479125578771115, "input_tokens": 64, "latency_ms": 23.887340999976914} +{"id": "g0069-recarga_saldo-indireto_multiplo-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.02658426910178377, "recarga_saldo": 0.03131402086358634, "internet_consumo": 0.07574111646457295, "sem_correspondencia": 0.8663605935700569}, "confidence": 0.8663605935700569, "input_tokens": 64, "latency_ms": 15.224762000002556} +{"id": "g0069-recarga_saldo-indireto_multiplo-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.008516096579391366, "plano_troca": 0.008141336097602444, "roaming_duvida": 0.010973051279796472, "fidelidade_resgate": 0.0117019369289204, "bonus_nao_recebido": 0.0038288461822107473, "cadastro_atualizacao": 0.04247504507345766, "internet_consumo": 0.04832467103641561, "negociacao_divida": 0.005190704525838294, "recarga_saldo": 0.7225453912487926, "conta_vencimento": 0.004063362288805116, "roaming_pacote": 0.004651720207838855, "marketplace_compra": 0.012748034774833642, "recarga_nao_creditada": 0.0048725111807086255, "recarga_realizar": 0.014251226675415628, "parceiros_ofertas": 0.020158941090470863, "sem_correspondencia": 0.0775571248295017}, "confidence": 0.7225453912487926, "input_tokens": 48, "latency_ms": 29.198945999979742} +{"id": "g0069-recarga_saldo-indireto_multiplo-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.0486455084843508, "recarga_realizar": 0.004524381918721762, "internet_consumo": 0.012315633944747415, "vas_cancelamento": 0.7820936592560666, "recarga_nao_creditada": 0.002736476070044449, "recarga_saldo": 0.05952635895011197, "conta_vencimento": 0.005500459684184322, "sem_correspondencia": 0.0846575216917727}, "confidence": 0.7820936592560666, "input_tokens": 68, "latency_ms": 16.88036699999884} +{"id": "g0069-recarga_saldo-indireto_multiplo-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_troca": 0.01079284005607845, "recarga_nao_creditada": 0.05913784981568924, "reclamacao_atendimento": 0.030674130972946235, "parceiros_ofertas": 0.047732091484367876, "internet_consumo": 0.08262844218266056, "fidelidade_resgate": 0.018743101132124036, "internet_pacote_adicional": 0.0569786119972913, "marketplace_compra": 0.022694017283691678, "conta_explicacao": 0.07774817787894436, "conta_contestacao": 0.06604581193999857, "recarga_realizar": 0.008515809492124334, "roaming_pacote": 0.0027184583633701738, "conta_debito_automatico_digital": 0.0916093122497199, "vas_consulta": 0.28811072726326004, "recarga_saldo": 0.012986182906475912, "sem_correspondencia": 0.12288443498125733}, "confidence": 0.28811072726326004, "input_tokens": 64, "latency_ms": 30.083521999983986} +{"id": "g0069-recarga_saldo-indireto_multiplo-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_pacote_adicional": 0.0753799537711957, "recarga_saldo": 0.26067564231293183, "bonus_nao_recebido": 0.018998714411614465, "negociacao_religacao": 0.022779934405273834, "negociacao_divida": 0.009284545788526201, "desconto_retencao": 0.011343445776783154, "internet_consumo": 0.19818012674760238, "conta_explicacao": 0.043598328354187865, "parceiros_ofertas": 0.02177603571197437, "recarga_realizar": 0.009501355824078416, "recarga_nao_creditada": 0.11853718912184298, "sem_correspondencia": 0.2099447277739888}, "confidence": 0.26067564231293183, "input_tokens": 60, "latency_ms": 23.693526000016618} +{"id": "g0069-recarga_saldo-indireto_multiplo-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta", "desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 0.013205479667840973, "recarga_realizar": 0.034484027098167405, "conta_pagamento_confirmacao": 0.10807752493288862, "suporte_chip_esim": 0.011452226634849016, "internet_consumo": 0.04571460826058222, "roaming_pacote": 0.007236138873043172, "recarga_saldo": 0.4476757310142118, "sem_correspondencia": 0.33215426351841676}, "confidence": 0.4476757310142118, "input_tokens": 59, "latency_ms": 17.18822099999784} +{"id": "g0069-recarga_saldo-indireto_multiplo-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 144, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.1539146274094601, "bonus_nao_recebido": 0.06924926279828773, "conta_vencimento": 0.00994745625708147, "internet_consumo": 0.07425171710820172, "recarga_saldo": 0.03234207880161008, "desconto_retencao": 0.0274348261552775, "internet_problema_conexao": 0.04657084482291725, "seguranca_fraude": 0.04585935902439691, "parceiros_ofertas": 0.18135926039220637, "recarga_nao_creditada": 0.11721696120594421, "recarga_realizar": 0.012862809996691746, "sem_correspondencia": 0.22899079602792494}, "confidence": 0.22899079602792494, "input_tokens": 62, "latency_ms": 23.59232500000985} +{"id": "g0073-recarga_nao_creditada-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.06055756443702784, "recarga_realizar": 0.22596628063084173, "bonus_nao_recebido": 0.1080475030702819, "sem_correspondencia": 0.6054286518618486}, "confidence": 0.6054286518618486, "input_tokens": 51, "latency_ms": 15.735736000010547} +{"id": "g0073-recarga_nao_creditada-regionalismo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 0.10631693493668518, "plano_consulta": 0.07641710049183935, "roaming_duvida": 0.008679267618944895, "recarga_saldo": 0.04669159099985358, "conta_pagamento_confirmacao": 0.08682846691462477, "internet_consumo": 0.03727797276489727, "recarga_realizar": 0.03476316349088242, "vas_contratacao": 0.00839263820639051, "bonus_nao_recebido": 0.047201694980944044, "conta_debito_automatico_digital": 0.010691259579414834, "negociacao_divida": 0.012525797343293493, "atendimento_humano": 0.04279227018870126, "fidelidade_resgate": 0.012174251024476912, "recarga_nao_creditada": 0.22085898271275844, "internet_problema_conexao": 0.06437690310231128, "sem_correspondencia": 0.18401170564398175}, "confidence": 0.22085898271275844, "input_tokens": 49, "latency_ms": 30.821477000017694} +{"id": "g0073-recarga_nao_creditada-regionalismo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.29602336825661085, "recarga_realizar": 0.019149266211150418, "conta_pagamento_confirmacao": 0.19020690411509186, "sem_correspondencia": 0.4946204614171469}, "confidence": 0.4946204614171469, "input_tokens": 50, "latency_ms": 15.493501999998216} +{"id": "g0073-recarga_nao_creditada-regionalismo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.5874761960933961, "bonus_nao_recebido": 0.1162442122259893, "conta_pagamento_confirmacao": 0.052865158963446165, "sem_correspondencia": 0.24341443271716845}, "confidence": 0.5874761960933961, "input_tokens": 49, "latency_ms": 15.473717999981318} +{"id": "g0073-recarga_nao_creditada-regionalismo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.7121998099114579, "bonus_nao_recebido": 0.037727396512753586, "conta_pagamento_confirmacao": 0.02880190006213133, "sem_correspondencia": 0.22127089351365714}, "confidence": 0.7121998099114579, "input_tokens": 43, "latency_ms": 15.295092000002342} +{"id": "g0073-recarga_nao_creditada-regionalismo-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.095636788593113, "bonus_nao_recebido": 0.11590051337705976, "recarga_nao_creditada": 0.07885912354510738, "sem_correspondencia": 0.7096035744847199}, "confidence": 0.7096035744847199, "input_tokens": 42, "latency_ms": 15.313941000016484} +{"id": "g0073-recarga_nao_creditada-regionalismo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.030930656935113827, "troca_numero": 0.0018888219462977866, "recarga_realizar": 0.14783264094517132, "conta_pagamento_confirmacao": 0.044661643803749256, "recarga_nao_creditada": 0.14168145613600866, "conta_explicacao": 0.07937099516338593, "cadastro_atualizacao": 0.043897638871704885, "bonus_nao_recebido": 0.06722535596791232, "recarga_saldo": 0.1776935415912731, "roaming_pacote": 0.004745847364987391, "internet_problema_conexao": 0.05009708481958319, "sem_correspondencia": 0.20997431645481235}, "confidence": 0.20997431645481235, "input_tokens": 49, "latency_ms": 22.440181000007442} +{"id": "g0073-recarga_nao_creditada-regionalismo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.03835663443353135, "conta_pagamento_confirmacao": 0.16709832286877593, "bonus_nao_recebido": 0.1681078616046505, "marketplace_pedido": 0.043475060197429576, "recarga_saldo": 0.02820540870037422, "conta_contestacao": 0.08471500589536483, "recarga_nao_creditada": 0.25658696029602496, "sem_correspondencia": 0.21345474600384864}, "confidence": 0.25658696029602496, "input_tokens": 51, "latency_ms": 16.590222999980142} +{"id": "g0073-recarga_nao_creditada-regionalismo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.11912873052783593, "recarga_saldo": 0.04821129681898093, "bonus_nao_recebido": 0.17945150159271953, "cancelamento_linha": 0.010659550683948561, "internet_problema_conexao": 0.02778346187247717, "recarga_nao_creditada": 0.3568817202044871, "recarga_realizar": 0.01346957916242483, "sem_correspondencia": 0.24441415913712594}, "confidence": 0.3568817202044871, "input_tokens": 43, "latency_ms": 16.212983999992048} +{"id": "g0073-recarga_nao_creditada-regionalismo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_contestacao": 0.17497576846498153, "bonus_nao_recebido": 0.08972100951126269, "recarga_realizar": 0.10382602407337828, "suporte_sem_sinal": 0.18601408678764794, "recarga_saldo": 0.06413607326206969, "recarga_nao_creditada": 0.10025589955146569, "conta_pagamento_confirmacao": 0.05826206529715964, "suporte_configuracao": 0.03282126053021818, "cancelamento_linha": 0.014133029676600017, "vas_cancelamento": 0.01471537450907676, "suporte_chip_esim": 0.00689486556782098, "sem_correspondencia": 0.15424454276831862}, "confidence": 0.18601408678764794, "input_tokens": 49, "latency_ms": 23.730088000007754} +{"id": "g0073-recarga_nao_creditada-regionalismo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.27364022837928026, "roaming_duvida": 0.01722661858707962, "plano_nova_linha": 0.026473127540921404, "recarga_saldo": 0.050581437220447834, "marketplace_pedido": 0.03716985280326541, "atendimento_humano": 0.04652813908564189, "recarga_realizar": 0.028371647119029696, "conta_contestacao": 0.10997873613741567, "recarga_nao_creditada": 0.11265897803428346, "conta_segunda_via": 0.04037930568211323, "bonus_nao_recebido": 0.03645591958790022, "sem_correspondencia": 0.22053600982262134}, "confidence": 0.27364022837928026, "input_tokens": 42, "latency_ms": 23.162135000006856} +{"id": "g0073-recarga_nao_creditada-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.006305237102218241, "negociacao_divida": 0.03015967586288718, "recarga_realizar": 0.03862047731618557, "conta_pagamento_confirmacao": 0.12868939885438202, "conta_debito_automatico_digital": 0.029669192945536486, "portabilidade": 0.019157460771188572, "cadastro_atualizacao": 0.08003882657901068, "recarga_saldo": 0.06686657205450258, "bonus_nao_recebido": 0.17395790658433433, "marketplace_compra": 0.04006209394226342, "fidelidade_resgate": 0.04018148205080762, "sem_correspondencia": 0.3462916759366833}, "confidence": 0.3462916759366833, "input_tokens": 48, "latency_ms": 23.34534600001348} +{"id": "g0074-recarga_nao_creditada-emocional-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.14279464778885326, "conta_pagamento_confirmacao": 0.23638633392994754, "recarga_saldo": 0.055514471141480656, "conta_segunda_via": 0.03556094169594126, "recarga_realizar": 0.02924230013424204, "bonus_nao_recebido": 0.038584055624639145, "internet_consumo": 0.04880140889802631, "plano_nova_linha": 0.01447393498259869, "negociacao_religacao": 0.012047362940263625, "recarga_nao_creditada": 0.10245480704077863, "suporte_chip_esim": 0.008712465509715538, "sem_correspondencia": 0.27542727031351333}, "confidence": 0.27542727031351333, "input_tokens": 48, "latency_ms": 24.45622599998387} +{"id": "g0074-recarga_nao_creditada-emocional-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.43747488458711675, "recarga_saldo": 0.03863247181599327, "bonus_nao_recebido": 0.0686689404203038, "roaming_pacote": 0.005790942919369216, "conta_debito_automatico_digital": 0.012417695710570614, "conta_pagamento_confirmacao": 0.06417069700670297, "recarga_realizar": 0.08014192577709216, "sem_correspondencia": 0.2927024417628512}, "confidence": 0.43747488458711675, "input_tokens": 44, "latency_ms": 17.57837499999937} +{"id": "g0074-recarga_nao_creditada-emocional-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 0.0030426440423609365, "cadastro_atualizacao": 0.0026666914518779774, "bonus_nao_recebido": 0.004179271613273449, "roaming_cobranca": 0.0004332504394257705, "negociacao_religacao": 0.0008888755555827107, "recarga_realizar": 0.0046572594444866415, "internet_problema_conexao": 0.0016881427410020825, "conta_debito_automatico_digital": 0.0008424778192883032, "fidelidade_pontos": 0.0036543916880769213, "recarga_saldo": 0.003296684173406883, "conta_pagamento_confirmacao": 0.012359075867998406, "marketplace_pedido": 0.0034981616198589464, "fidelidade_resgate": 0.0013283128584933891, "recarga_nao_creditada": 0.9250343309783537, "atendimento_humano": 0.003731318936597746, "sem_correspondencia": 0.02869911076991609}, "confidence": 0.9250343309783537, "input_tokens": 49, "latency_ms": 31.40127200001075} +{"id": "g0074-recarga_nao_creditada-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_realizar": 0.04630275805427849, "conta_pagamento_confirmacao": 0.06701579469193403, "bonus_nao_recebido": 0.4866482400134692, "sem_correspondencia": 0.4000332072403183}, "confidence": 0.4866482400134692, "input_tokens": 46, "latency_ms": 15.355334000020093} +{"id": "g0074-recarga_nao_creditada-emocional-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.05949544906616211, "recarga_nao_creditada": 0.1257234662771225, "recarga_realizar": 0.09545120596885681, "conta_explicacao": 0.06637392938137054, "conta_vencimento": 0.014116181060671806, "marketplace_compra": 0.02587340958416462, "seguranca_perda_roubo": 0.050664130598306656, "bonus_nao_recebido": 0.03582174330949783, "recarga_saldo": 0.033766333013772964, "conta_segunda_via": 0.04128487408161163, "conta_pagamento_confirmacao": 0.16690227389335632, "sem_correspondencia": 0.2845270037651062}, "confidence": 0.2845270037651062, "input_tokens": 46, "latency_ms": 23.177776000011363} +{"id": "g0074-recarga_nao_creditada-emocional-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.030299216826321734, "cancelamento_linha": 0.0028782591990944148, "negociacao_divida": 0.014997605391520131, "recarga_nao_creditada": 0.29280442306217713, "parceiros_ofertas": 0.06586647847760271, "suporte_configuracao": 0.023517642416594063, "roaming_pacote": 0.0033212486071177265, "recarga_saldo": 0.029266435959606808, "internet_pacote_adicional": 0.11725351337259823, "conta_pagamento_confirmacao": 0.0826407679633318, "roaming_duvida": 0.010474859846608875, "bonus_nao_recebido": 0.03625176139905333, "reclamacao_atendimento": 0.12799254193894202, "portabilidade": 0.007746043696201399, "marketplace_pedido": 0.020679481544200486, "sem_correspondencia": 0.13400972029902913}, "confidence": 0.29280442306217713, "input_tokens": 47, "latency_ms": 30.332294000004367} +{"id": "g0074-recarga_nao_creditada-emocional-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.07499443776847518, "bonus_nao_recebido": 0.07649583422349154, "recarga_nao_creditada": 0.3668465698946415, "sem_correspondencia": 0.4816631581133918}, "confidence": 0.4816631581133918, "input_tokens": 41, "latency_ms": 15.383949000010944} +{"id": "g0074-recarga_nao_creditada-emocional-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.007168496444845362, "recarga_nao_creditada": 0.9431847253579424, "bonus_nao_recebido": 0.0068871169068776055, "sem_correspondencia": 0.042759661290334615}, "confidence": 0.9431847253579424, "input_tokens": 40, "latency_ms": 15.359269000015274} +{"id": "g0074-recarga_nao_creditada-emocional-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"seguranca_perda_roubo": 0.0614743309522954, "beneficios_consulta": 0.20450542943367894, "bonus_nao_recebido": 0.06386021548457524, "conta_pagamento_confirmacao": 0.223845184683223, "recarga_realizar": 0.013022605378264954, "negociacao_divida": 0.01835017285626446, "parceiros_ofertas": 0.07253442731698762, "roaming_pacote": 0.004819573852492771, "recarga_saldo": 0.019565185604859835, "recarga_nao_creditada": 0.09289305691753721, "negociacao_religacao": 0.011959958866089429, "sem_correspondencia": 0.21316985865373111}, "confidence": 0.223845184683223, "input_tokens": 41, "latency_ms": 22.49350599998934} +{"id": "g0074-recarga_nao_creditada-emocional-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_debito_automatico_digital": 0.04897646332647473, "recarga_saldo": 0.023923945166492655, "portabilidade": 0.004721291458875024, "desconto_retencao": 0.013853765373415683, "reclamacao_atendimento": 0.11658583072548902, "conta_vencimento": 0.003698687376870262, "recarga_nao_creditada": 0.20047489214719172, "recarga_realizar": 0.02823668961799517, "bonus_nao_recebido": 0.03180529986672594, "conta_pagamento_confirmacao": 0.039489590431469115, "internet_pacote_adicional": 0.13626233019279846, "vas_cancelamento": 0.010309657290796793, "suporte_sem_sinal": 0.15798840246745177, "negociacao_religacao": 0.004767805434483819, "suporte_configuracao": 0.015653066654181293, "sem_correspondencia": 0.16325228246928858}, "confidence": 0.20047489214719172, "input_tokens": 49, "latency_ms": 31.132958999990024} +{"id": "g0074-recarga_nao_creditada-emocional-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.03689048882225065, "recarga_saldo": 0.04684959068933186, "bonus_nao_recebido": 0.041720830700618244, "recarga_nao_creditada": 0.10382279951904658, "negociacao_divida": 0.015355732585110252, "portabilidade": 0.007972435246626774, "suporte_sem_sinal": 0.17072233883646126, "conta_vencimento": 0.013222561470291121, "suporte_chip_esim": 0.0073196661193418834, "cadastro_atualizacao": 0.024093887297366456, "troca_numero": 0.0027713478140650597, "conta_pagamento_confirmacao": 0.09591219012271604, "internet_consumo": 0.05139971250080886, "recarga_realizar": 0.0544552999700733, "plano_consulta": 0.07078106091451994, "sem_correspondencia": 0.25671005739137176}, "confidence": 0.25671005739137176, "input_tokens": 45, "latency_ms": 30.829625000023952} +{"id": "g0074-recarga_nao_creditada-emocional-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.06753025097026093, "recarga_realizar": 0.008246081750669154, "cadastro_atualizacao": 0.015907689677150245, "atendimento_humano": 0.011868588438475502, "bonus_nao_recebido": 0.013021240736021573, "recarga_nao_creditada": 0.7866091603670682, "recarga_saldo": 0.006932291092491757, "sem_correspondencia": 0.08988469696786269}, "confidence": 0.7866091603670682, "input_tokens": 37, "latency_ms": 17.14205899997978} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.04706247435795221, "conta_explicacao": 0.06610376788000102, "conta_pagamento_confirmacao": 0.14578565347573486, "recarga_nao_creditada": 0.017458497672157687, "recarga_saldo": 0.12985313724768713, "fidelidade_pontos": 0.05011119251812576, "vas_contratacao": 0.010522445369473611, "bonus_nao_recebido": 0.010837400988145791, "parceiros_ofertas": 0.04070383556722599, "roaming_duvida": 0.005381047120101809, "reclamacao_atendimento": 0.01967203549918002, "internet_pacote_adicional": 0.28432734541713955, "plano_troca": 0.014000655999446884, "plano_nova_linha": 0.011764283072835207, "atendimento_humano": 0.024346943555913242, "sem_correspondencia": 0.12206928425887924}, "confidence": 0.28432734541713955, "input_tokens": 46, "latency_ms": 30.082933999977968} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.1200763860379034, "conta_pagamento_confirmacao": 0.07691999868690962, "recarga_nao_creditada": 0.2705231727893579, "sem_correspondencia": 0.5324804424858292}, "confidence": 0.5324804424858292, "input_tokens": 53, "latency_ms": 15.794159999984458} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.09595218581192785, "conta_pagamento_confirmacao": 0.03150498341931111, "recarga_realizar": 0.0057409812709958985, "recarga_saldo": 0.004949631861056334, "marketplace_pedido": 0.013702627539134928, "bonus_nao_recebido": 0.013364549079019062, "recarga_nao_creditada": 0.7621026266093025, "sem_correspondencia": 0.0726824144092523}, "confidence": 0.7621026266093025, "input_tokens": 36, "latency_ms": 16.91478600000096} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.42745476210253935, "conta_pagamento_confirmacao": 0.052327881502324126, "bonus_nao_recebido": 0.14082009334669005, "sem_correspondencia": 0.3793972630484465}, "confidence": 0.42745476210253935, "input_tokens": 56, "latency_ms": 15.888444000012214} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.17196696452156007, "reclamacao_atendimento": 0.1580987969642886, "bonus_nao_recebido": 0.09366313071498047, "recarga_saldo": 0.029411700554194096, "fidelidade_resgate": 0.017425206869414976, "conta_pagamento_confirmacao": 0.16846496823447857, "recarga_realizar": 0.02824857555287744, "sem_correspondencia": 0.33272065658820577}, "confidence": 0.33272065658820577, "input_tokens": 36, "latency_ms": 16.38244599999439} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano", "recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"vas_consulta": 0.04348127003848781, "troca_numero": 0.0009928362759960806, "marketplace_pedido": 0.013415995468304668, "conta_contestacao": 0.07675192954427462, "recarga_saldo": 0.29590230039976756, "conta_pagamento_confirmacao": 0.04759002666078754, "parceiros_ofertas": 0.08625535334570776, "plano_consulta": 0.04902005379255421, "seguranca_perda_roubo": 0.019295842574568945, "cancelamento_linha": 0.002379110456969873, "atendimento_humano": 0.1733547531323946, "internet_problema_conexao": 0.017552704805281795, "reclamacao_atendimento": 0.05126648198706033, "conta_vencimento": 0.0043488888256854605, "roaming_duvida": 0.006843139153779594, "sem_correspondencia": 0.11154931353837917}, "confidence": 0.29590230039976756, "input_tokens": 46, "latency_ms": 28.89814499999943} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.03485074655549017, "bonus_nao_recebido": 0.02102926942067812, "atendimento_humano": 0.019499670804942356, "vas_consulta": 0.0938555528123656, "recarga_saldo": 0.006847256826456901, "recarga_nao_creditada": 0.6288545757013121, "recarga_realizar": 0.008074290156710382, "sem_correspondencia": 0.18698863772204444}, "confidence": 0.6288545757013121, "input_tokens": 35, "latency_ms": 16.438504000007015} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.31410327904786856, "bonus_nao_recebido": 0.031467512601623455, "recarga_realizar": 0.10441608843672374, "recarga_saldo": 0.012760464244639102, "internet_consumo": 0.016648601926661306, "recarga_nao_creditada": 0.37122419891384467, "conta_pagamento_confirmacao": 0.03207172861775453, "sem_correspondencia": 0.11730812621088467}, "confidence": 0.37122419891384467, "input_tokens": 61, "latency_ms": 17.248585999993793} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.14367987849236258, "conta_pagamento_confirmacao": 0.1045112249546513, "bonus_nao_recebido": 0.23245136544398276, "sem_correspondencia": 0.5193575311090034}, "confidence": 0.5193575311090034, "input_tokens": 43, "latency_ms": 14.866259000001492} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.07474535017771225, "desconto_retencao": 0.01580426481956267, "recarga_saldo": 0.05549464046182525, "internet_consumo": 0.03098806018326293, "internet_problema_conexao": 0.01728397435221242, "suporte_sem_sinal": 0.04108478533962805, "bonus_nao_recebido": 0.03887206346766328, "conta_vencimento": 0.005370032550436703, "negociacao_religacao": 0.004736714568233187, "recarga_realizar": 0.037280682769497676, "recarga_nao_creditada": 0.38244098727661036, "vas_cancelamento": 0.005430713804588716, "plano_consulta": 0.06552258930815572, "seguranca_perda_roubo": 0.05301724043734981, "conta_contestacao": 0.10484238051917426, "sem_correspondencia": 0.06708551996408675}, "confidence": 0.38244098727661036, "input_tokens": 55, "latency_ms": 30.247460999987652} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_religacao": 0.009456491778129697, "roaming_duvida": 0.006163599271641505, "cancelamento_linha": 0.002845170832157723, "fidelidade_resgate": 0.007593190095940681, "recarga_realizar": 0.20997984150012444, "bonus_nao_recebido": 0.011954532618909906, "recarga_nao_creditada": 0.2599607041022926, "conta_pagamento_confirmacao": 0.0307880743616632, "recarga_saldo": 0.18392753112881013, "vas_consulta": 0.0979219723578764, "marketplace_pedido": 0.0205741854511534, "sem_correspondencia": 0.15883470650130033}, "confidence": 0.2599607041022926, "input_tokens": 41, "latency_ms": 23.112318000016785} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 127, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.4813670574192539, "conta_pagamento_confirmacao": 0.08586216290143718, "roaming_duvida": 0.010115914474053845, "internet_problema_conexao": 0.026565105261995334, "recarga_saldo": 0.03312155066802822, "vas_consulta": 0.10824700650645899, "cancelamento_linha": 0.0024476883644691414, "recarga_realizar": 0.059948433928898336, "bonus_nao_recebido": 0.017045225098804066, "roaming_cobranca": 0.006339461226797499, "reclamacao_atendimento": 0.08374077409493605, "sem_correspondencia": 0.08519962005486742}, "confidence": 0.4813670574192539, "input_tokens": 61, "latency_ms": 24.0932940000107} +{"id": "g0077-plano_consulta-curto_neutro-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_duvida": 0.006720069392771175, "beneficios_consulta": 0.05247568760510243, "recarga_saldo": 0.005460260486791474, "plano_troca": 0.014666632885733926, "marketplace_pedido": 0.0389154855060902, "fidelidade_pontos": 0.05837803015837474, "internet_consumo": 0.0924312406445969, "internet_problema_conexao": 0.035435520442533494, "portabilidade": 0.012356381978433412, "plano_nova_linha": 0.024115786180978514, "plano_consulta": 0.3614279959483817, "desconto_retencao": 0.01394002525080019, "roaming_cobranca": 0.004911046055248436, "vas_consulta": 0.07708808851510368, "internet_pacote_adicional": 0.055090465164654566, "sem_correspondencia": 0.14658728378440516}, "confidence": 0.3614279959483817, "input_tokens": 32, "latency_ms": 28.340471999996453} +{"id": "g0077-plano_consulta-curto_neutro-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.025067358513705364, "plano_consulta": 0.7307194215580551, "beneficios_consulta": 0.036959724359201473, "sem_correspondencia": 0.207253495569038}, "confidence": 0.7307194215580551, "input_tokens": 34, "latency_ms": 15.42125800000349} +{"id": "g0077-plano_consulta-curto_neutro-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.1909058214925191, "plano_nova_linha": 0.018329681126790415, "plano_troca": 0.019184199445439094, "cancelamento_linha": 0.005831350941706322, "plano_consulta": 0.23887695394794725, "suporte_chip_esim": 0.013015653831012976, "beneficios_consulta": 0.13779901840755088, "sem_correspondencia": 0.37605732080703397}, "confidence": 0.37605732080703397, "input_tokens": 32, "latency_ms": 16.320347000004176} +{"id": "g0077-plano_consulta-curto_neutro-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.1590257634089896, "plano_troca": 0.03216551042052735, "troca_numero": 0.007587632153029395, "plano_consulta": 0.23123630917775365, "beneficios_consulta": 0.09622090450030653, "conta_vencimento": 0.008264404202022325, "plano_nova_linha": 0.03854204472006483, "sem_correspondencia": 0.4269574314173063}, "confidence": 0.4269574314173063, "input_tokens": 30, "latency_ms": 16.010303000001613} +{"id": "g0077-plano_consulta-curto_neutro-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.13485505280261975, "cancelamento_linha": 0.0042949041379003045, "desconto_retencao": 0.043581998030887366, "cadastro_atualizacao": 0.02555715963949989, "internet_pacote_adicional": 0.11674674369048667, "troca_numero": 0.002439459194675504, "plano_consulta": 0.2896479197646158, "reclamacao_atendimento": 0.03605601722714195, "plano_nova_linha": 0.01856194890761011, "internet_consumo": 0.07701061259838887, "marketplace_compra": 0.020114245778320463, "roaming_cobranca": 0.002784096059900279, "conta_contestacao": 0.014738418810433045, "recarga_saldo": 0.003821480488930785, "plano_troca": 0.023367065101949337, "sem_correspondencia": 0.1864228777666399}, "confidence": 0.2896479197646158, "input_tokens": 30, "latency_ms": 27.596406000014895} +{"id": "g0077-plano_consulta-curto_neutro-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.09288150383507288, "parceiros_ofertas": 0.0853744177832073, "plano_nova_linha": 0.04489465580899977, "plano_consulta": 0.32314915548392537, "plano_troca": 0.025918354217950954, "atendimento_humano": 0.0606427846319417, "beneficios_consulta": 0.0907385826730998, "sem_correspondencia": 0.2764005455658023}, "confidence": 0.32314915548392537, "input_tokens": 33, "latency_ms": 16.357904000017243} +{"id": "g0077-plano_consulta-curto_neutro-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.13217035628350687, "plano_nova_linha": 0.016357309110554528, "conta_segunda_via": 0.037402352414915636, "beneficios_consulta": 0.15106055931854664, "suporte_chip_esim": 0.011739505138571527, "roaming_cobranca": 0.003753504679663701, "portabilidade": 0.013728393029628421, "conta_pagamento_confirmacao": 0.0423292018296361, "plano_consulta": 0.2924986336874293, "seguranca_fraude": 0.027157216824212526, "plano_troca": 0.014311395403943949, "sem_correspondencia": 0.25749157227939085}, "confidence": 0.2924986336874293, "input_tokens": 34, "latency_ms": 22.558768999999756} +{"id": "g0077-plano_consulta-curto_neutro-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.07613768598745062, "desconto_retencao": 0.015913507325504138, "marketplace_pedido": 0.030968486092280284, "parceiros_ofertas": 0.05247898144600499, "plano_consulta": 0.42710546613720357, "conta_explicacao": 0.030385960572644186, "beneficios_consulta": 0.07909427014949032, "marketplace_compra": 0.026604010386854643, "seguranca_fraude": 0.026860828180480634, "plano_troca": 0.014519326713368148, "plano_nova_linha": 0.017494295183441682, "sem_correspondencia": 0.2024371818252768}, "confidence": 0.42710546613720357, "input_tokens": 35, "latency_ms": 21.68047099999626} +{"id": "g0077-plano_consulta-curto_neutro-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.07916827905761, "conta_segunda_via": 0.0657518477881467, "plano_nova_linha": 0.028131565736558267, "beneficios_consulta": 0.13589244498773248, "plano_consulta": 0.17644213874234038, "cadastro_atualizacao": 0.03725770701295275, "plano_troca": 0.017907698802878944, "sem_correspondencia": 0.4594483178717805}, "confidence": 0.4594483178717805, "input_tokens": 30, "latency_ms": 16.100252000001092} +{"id": "g0077-plano_consulta-curto_neutro-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_nova_linha": 0.01808530504350054, "internet_consumo": 0.5160665028985243, "roaming_cobranca": 0.003922690257600715, "plano_consulta": 0.1937212986428761, "plano_troca": 0.014802635971328193, "roaming_duvida": 0.0067740335680449276, "beneficios_consulta": 0.057083492485305365, "sem_correspondencia": 0.1895440411328198}, "confidence": 0.5160665028985243, "input_tokens": 30, "latency_ms": 15.834623999978703} +{"id": "g0077-plano_consulta-curto_neutro-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_cobranca": 0.003224025547385764, "internet_consumo": 0.03438376085860395, "cadastro_atualizacao": 0.045353462448549646, "plano_nova_linha": 0.018800104932202216, "beneficios_consulta": 0.06412282256150065, "plano_consulta": 0.43084133434669697, "plano_troca": 0.016192766935890193, "sem_correspondencia": 0.3870817223691706}, "confidence": 0.43084133434669697, "input_tokens": 33, "latency_ms": 15.787335999988272} +{"id": "g0077-plano_consulta-curto_neutro-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.08808715789166172, "beneficios_consulta": 0.08374631545267411, "vas_cancelamento": 0.011394052025948592, "plano_consulta": 0.32425931639659006, "conta_segunda_via": 0.03750137302561171, "plano_nova_linha": 0.023249706643162966, "recarga_nao_creditada": 0.01776420913613938, "suporte_sem_sinal": 0.0707005497744399, "plano_troca": 0.030163663013787877, "desconto_retencao": 0.036800727865112105, "roaming_duvida": 0.009915812107254396, "conta_vencimento": 0.03222493508835214, "vas_contratacao": 0.018012998927602525, "recarga_realizar": 0.009448109353022621, "conta_contestacao": 0.02860376659302767, "sem_correspondencia": 0.17812730670561225}, "confidence": 0.32425931639659006, "input_tokens": 32, "latency_ms": 28.230606999983365} +{"id": "g0079-plano_consulta-erros_digitacao-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.02480510677706689, "plano_troca": 0.01677195206519854, "plano_nova_linha": 0.022456050421060258, "beneficios_consulta": 0.11949678032465533, "portabilidade": 0.01535264064414741, "plano_consulta": 0.5181490894738381, "internet_consumo": 0.029900434163967538, "sem_correspondencia": 0.2530679461300659}, "confidence": 0.5181490894738381, "input_tokens": 40, "latency_ms": 16.37933499998212} +{"id": "g0079-plano_consulta-erros_digitacao-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.5099631043307388, "cadastro_atualizacao": 0.02419871135226003, "reclamacao_atendimento": 0.04578549496957173, "plano_troca": 0.01967716997376226, "internet_consumo": 0.047006008126647826, "recarga_saldo": 0.003750508252715025, "internet_problema_conexao": 0.004697235851010112, "cancelamento_linha": 0.002601769100952945, "plano_consulta": 0.17301389885183197, "suporte_chip_esim": 0.0039437735228963575, "plano_nova_linha": 0.010270724257185535, "sem_correspondencia": 0.15509160141042744}, "confidence": 0.5099631043307388, "input_tokens": 41, "latency_ms": 23.12156599998616} +{"id": "g0079-plano_consulta-erros_digitacao-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.13292704720686446, "beneficios_consulta": 0.13036155894937454, "plano_consulta": 0.428176588239917, "sem_correspondencia": 0.308534805603844}, "confidence": 0.428176588239917, "input_tokens": 38, "latency_ms": 15.341435000010506} +{"id": "g0079-plano_consulta-erros_digitacao-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.07783621955553842, "internet_consumo": 0.031413027792358356, "plano_consulta": 0.4932156760432551, "sem_correspondencia": 0.39753507660884807}, "confidence": 0.4932156760432551, "input_tokens": 36, "latency_ms": 15.505319999988387} +{"id": "g0079-plano_consulta-erros_digitacao-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.2711522589294324, "internet_consumo": 0.04292080939904157, "beneficios_consulta": 0.11824138506591836, "sem_correspondencia": 0.5676855466056077}, "confidence": 0.5676855466056077, "input_tokens": 39, "latency_ms": 15.646309000004521} +{"id": "g0079-plano_consulta-erros_digitacao-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.06509137536472671, "fidelidade_resgate": 0.009094325319504423, "cadastro_atualizacao": 0.049782865704478485, "internet_consumo": 0.0231781384117028, "plano_nova_linha": 0.012358562333114352, "conta_pagamento_confirmacao": 0.02191113558673267, "plano_troca": 0.012905121062806823, "cancelamento_linha": 0.002128144374902708, "marketplace_compra": 0.017350227537866594, "negociacao_religacao": 0.004423615742185115, "plano_consulta": 0.4946986757607703, "conta_debito_automatico_digital": 0.0044095523064297155, "marketplace_pedido": 0.022548055884198902, "roaming_pacote": 0.002901444515808197, "parceiros_ofertas": 0.03240271849924472, "sem_correspondencia": 0.22481604159552745}, "confidence": 0.4946986757607703, "input_tokens": 39, "latency_ms": 29.12664699999823} +{"id": "g0079-plano_consulta-erros_digitacao-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"seguranca_fraude": 0.041815228672619664, "plano_consulta": 0.3511939637454353, "plano_nova_linha": 0.029472757069101834, "beneficios_consulta": 0.13775175780994683, "internet_consumo": 0.02706767799248707, "recarga_realizar": 0.006687416681045026, "vas_consulta": 0.044036570844163854, "conta_pagamento_confirmacao": 0.041691254737036935, "recarga_saldo": 0.0062439390327326365, "marketplace_compra": 0.026019094457344186, "roaming_pacote": 0.003492026349662748, "seguranca_perda_roubo": 0.048909071730407504, "plano_troca": 0.027298919799344085, "marketplace_pedido": 0.026875166166136857, "conta_contestacao": 0.03833699590875, "sem_correspondencia": 0.14310815900378548}, "confidence": 0.3511939637454353, "input_tokens": 42, "latency_ms": 29.67770200001496} +{"id": "g0079-plano_consulta-erros_digitacao-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.08818994002543702, "beneficios_consulta": 0.10865581213987853, "plano_consulta": 0.45966989384823104, "sem_correspondencia": 0.34348435398645344}, "confidence": 0.45966989384823104, "input_tokens": 40, "latency_ms": 15.454302999984293} +{"id": "g0079-plano_consulta-erros_digitacao-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.06862592863317034, "internet_consumo": 0.01738274698327428, "plano_consulta": 0.6921518612615284, "sem_correspondencia": 0.22183946312202704}, "confidence": 0.6921518612615284, "input_tokens": 38, "latency_ms": 15.416205000008176} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.02028833921891637, "plano_troca": 0.012605944856039853, "roaming_cobranca": 0.0007749133056088156, "internet_consumo": 0.005948442598071954, "beneficios_consulta": 0.8836277868870334, "cadastro_atualizacao": 0.009447699568333278, "fidelidade_pontos": 0.0044470765429154655, "sem_correspondencia": 0.06285979702308091}, "confidence": 0.8836277868870334, "input_tokens": 40, "latency_ms": 15.989332999993167} +{"id": "g0079-plano_consulta-erros_digitacao-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.028840427000234134, "cadastro_atualizacao": 0.0489312868326445, "internet_consumo": 0.06914771502795178, "plano_consulta": 0.2898986702389718, "beneficios_consulta": 0.07512775976496398, "conta_pagamento_confirmacao": 0.03306970446712608, "plano_nova_linha": 0.036140502306979204, "sem_correspondencia": 0.41884393436112854}, "confidence": 0.41884393436112854, "input_tokens": 43, "latency_ms": 16.303242000020646} +{"id": "g0079-plano_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.0066080703243754264, "fidelidade_pontos": 0.08168177862929187, "recarga_nao_creditada": 0.0011408177282868851, "vas_contratacao": 0.021329454667602082, "negociacao_religacao": 0.006636259132322343, "plano_nova_linha": 0.02548757741579702, "plano_troca": 0.01640331111801055, "internet_consumo": 0.33922159001750757, "seguranca_perda_roubo": 0.017961959646519553, "conta_debito_automatico_digital": 0.0038896026410415703, "beneficios_consulta": 0.1371655110551305, "portabilidade": 0.009240155737555017, "conta_segunda_via": 0.0066127092424355105, "vas_consulta": 0.19025073751070087, "desconto_retencao": 0.008351764279159497, "sem_correspondencia": 0.12801870085426373}, "confidence": 0.33922159001750757, "input_tokens": 38, "latency_ms": 29.460314999994353} +{"id": "g0081-plano_consulta-emocional-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.019826347966221115, "plano_consulta": 0.4084474257995152, "internet_consumo": 0.03856710913610799, "plano_nova_linha": 0.04241707354929614, "beneficios_consulta": 0.08259983728882668, "cadastro_atualizacao": 0.032446282366413774, "portabilidade": 0.011909839153678978, "sem_correspondencia": 0.3637860847399401}, "confidence": 0.4084474257995152, "input_tokens": 57, "latency_ms": 17.32654100001696} +{"id": "g0081-plano_consulta-emocional-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"atendimento_humano": 0.1339595366496797, "cadastro_atualizacao": 0.03275900453105678, "recarga_realizar": 0.006070203833969263, "plano_nova_linha": 0.011443937612989515, "parceiros_ofertas": 0.04425569039394327, "internet_consumo": 0.09769709763134532, "conta_vencimento": 0.008311925757830128, "plano_consulta": 0.3390182081812156, "conta_contestacao": 0.03396314505912611, "portabilidade": 0.010676138490782493, "beneficios_consulta": 0.06449143077727948, "roaming_cobranca": 0.004524883512845688, "negociacao_religacao": 0.011755114848212785, "seguranca_fraude": 0.026059337906832042, "plano_troca": 0.015381030365694486, "sem_correspondencia": 0.1596333144471974}, "confidence": 0.3390182081812156, "input_tokens": 52, "latency_ms": 28.954715999987002} +{"id": "g0081-plano_consulta-emocional-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.13014305268175783, "internet_consumo": 0.044227613415416235, "plano_consulta": 0.490617895044508, "sem_correspondencia": 0.33501143885831797}, "confidence": 0.490617895044508, "input_tokens": 59, "latency_ms": 15.23429200000237} +{"id": "g0081-plano_consulta-emocional-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.053433488619008075, "beneficios_consulta": 0.02526451067899869, "internet_pacote_adicional": 0.03411759780856875, "plano_consulta": 0.4978224594556293, "atendimento_humano": 0.04544376544874818, "plano_nova_linha": 0.013832393920949244, "suporte_sem_sinal": 0.10205528056902466, "recarga_nao_creditada": 0.0020383668431679628, "conta_segunda_via": 0.018181059361356992, "suporte_configuracao": 0.019636846918778112, "internet_consumo": 0.04600835554062099, "plano_troca": 0.008134311930113259, "conta_explicacao": 0.015405238480497303, "suporte_chip_esim": 0.013463352697152332, "seguranca_fraude": 0.019289085484315176, "sem_correspondencia": 0.08587388624307093}, "confidence": 0.4978224594556293, "input_tokens": 55, "latency_ms": 32.21320699998387} +{"id": "g0081-plano_consulta-emocional-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 0.11494197079846975, "roaming_pacote": 0.008641720846016566, "plano_troca": 0.013012482930114302, "reclamacao_atendimento": 0.08712234445425508, "roaming_duvida": 0.019979570284257498, "plano_nova_linha": 0.016161037789594806, "internet_problema_conexao": 0.22713947549990723, "desconto_retencao": 0.010144386553887873, "negociacao_religacao": 0.025631761464831548, "internet_consumo": 0.08752095797122596, "plano_consulta": 0.17685513396026717, "sem_correspondencia": 0.21284915744717223}, "confidence": 0.22713947549990723, "input_tokens": 57, "latency_ms": 24.24521599999707} +{"id": "g0081-plano_consulta-emocional-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 127, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"marketplace_pedido": 0.0434177985397739, "plano_consulta": 0.2844590732780736, "beneficios_consulta": 0.09169143083952891, "internet_consumo": 0.306997346933568, "plano_nova_linha": 0.024804356480593984, "plano_troca": 0.041598906995398324, "recarga_realizar": 0.004571699826302433, "sem_correspondencia": 0.2024593871067608}, "confidence": 0.306997346933568, "input_tokens": 59, "latency_ms": 17.291759000016782} +{"id": "g0081-plano_consulta-emocional-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"conta_segunda_via": 0.028292060957376044, "beneficios_consulta": 0.04721952840667626, "fidelidade_resgate": 0.008954048833718068, "plano_nova_linha": 0.024367018841957605, "plano_consulta": 0.32071163339381586, "plano_troca": 0.010934560249090113, "vas_consulta": 0.10218273558041692, "internet_consumo": 0.06741460221247247, "negociacao_divida": 0.005371041909030845, "internet_pacote_adicional": 0.17295565709923624, "cadastro_atualizacao": 0.027942660402272695, "sem_correspondencia": 0.18365445211393686}, "confidence": 0.32071163339381586, "input_tokens": 55, "latency_ms": 23.799949000022025} +{"id": "g0081-plano_consulta-emocional-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.24906663451889977, "vas_cancelamento": 0.012707728647671883, "plano_consulta": 0.30885227202757426, "negociacao_religacao": 0.00691813733545315, "plano_troca": 0.011771700980848314, "plano_nova_linha": 0.013150428200815651, "internet_consumo": 0.0640302707569261, "negociacao_divida": 0.010724288990729266, "cancelamento_linha": 0.009193419044109344, "cadastro_atualizacao": 0.028818592123201436, "roaming_duvida": 0.010303753053413403, "sem_correspondencia": 0.27446277432035737}, "confidence": 0.30885227202757426, "input_tokens": 53, "latency_ms": 23.378500999996277} +{"id": "g0081-plano_consulta-emocional-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.07273023545063467, "beneficios_consulta": 0.09014815799364195, "plano_troca": 0.02322115925653352, "roaming_cobranca": 0.004890726393080997, "fidelidade_pontos": 0.18999123493678816, "plano_nova_linha": 0.02103142245240379, "plano_consulta": 0.25874656330388085, "conta_segunda_via": 0.014872089897352826, "fidelidade_resgate": 0.019562400795490664, "desconto_retencao": 0.010217802556250141, "atendimento_humano": 0.06297427389455565, "sem_correspondencia": 0.2316139330693868}, "confidence": 0.25874656330388085, "input_tokens": 55, "latency_ms": 22.886862999996538} +{"id": "g0081-plano_consulta-emocional-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cancelamento_linha": 0.00028159205592356206, "conta_vencimento": 0.00066223161020132, "roaming_duvida": 0.7509140061867833, "plano_troca": 0.002033566434922143, "internet_consumo": 0.006832110489764263, "plano_consulta": 0.0705898430972862, "marketplace_compra": 0.005865645818016465, "suporte_sem_sinal": 0.010866959061331451, "vas_contratacao": 0.00424230580522835, "conta_contestacao": 0.0052526883916365836, "vas_consulta": 0.09197675041544753, "plano_nova_linha": 0.004160208785830557, "marketplace_pedido": 0.005388628430750028, "beneficios_consulta": 0.011391680189668144, "reclamacao_atendimento": 0.005204669397862829, "sem_correspondencia": 0.0243371138293473}, "confidence": 0.7509140061867833, "input_tokens": 51, "latency_ms": 30.672060000000556} +{"id": "g0081-plano_consulta-emocional-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["beneficios_consulta"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.005943638955156994, "troca_numero": 0.0008732752392601166, "seguranca_perda_roubo": 0.0025506502812543447, "vas_consulta": 0.1127245229989679, "internet_consumo": 0.031786336164550406, "plano_nova_linha": 0.012196918439027832, "marketplace_compra": 0.013818465526246191, "cancelamento_linha": 0.1370287182203233, "marketplace_pedido": 0.012006440628748921, "plano_consulta": 0.20875119289312816, "reclamacao_atendimento": 0.014577356488378759, "beneficios_consulta": 0.07449723468374508, "internet_pacote_adicional": 0.3094139565673753, "fidelidade_resgate": 0.0061820072328635026, "recarga_realizar": 0.0014501620874119376, "sem_correspondencia": 0.056199123593561245}, "confidence": 0.3094139565673753, "input_tokens": 47, "latency_ms": 29.996944000004078} +{"id": "g0081-plano_consulta-emocional-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"negociacao_divida": 0.012198939482359093, "plano_nova_linha": 0.017896002883534996, "bonus_nao_recebido": 0.0363331079301333, "conta_pagamento_confirmacao": 0.02973288604373163, "vas_consulta": 0.16396283277532386, "vas_contratacao": 0.01931597184412626, "conta_segunda_via": 0.016566714943062607, "conta_explicacao": 0.025129140441415468, "beneficios_consulta": 0.07283803370637304, "vas_cancelamento": 0.0060325439669337705, "internet_consumo": 0.10295128494350322, "plano_consulta": 0.295321178479559, "marketplace_pedido": 0.02486114863442254, "plano_troca": 0.011192185326349047, "internet_problema_conexao": 0.034445000345220335, "sem_correspondencia": 0.1312230282539518}, "confidence": 0.295321178479559, "input_tokens": 51, "latency_ms": 32.6780489999976} +{"id": "g0087-plano_troca-regionalismo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.8468942429254348, "plano_nova_linha": 0.034820466358072504, "desconto_retencao": 0.0055645730809835035, "sem_correspondencia": 0.11272071763550921}, "confidence": 0.8468942429254348, "input_tokens": 56, "latency_ms": 15.855794999993122} +{"id": "g0087-plano_troca-regionalismo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.1403621218504945, "plano_troca": 0.42175001853558847, "internet_pacote_adicional": 0.1270872591279767, "conta_pagamento_confirmacao": 0.04246038738887287, "roaming_pacote": 0.002539123751782203, "portabilidade": 0.009479410489500042, "internet_problema_conexao": 0.004759112143624524, "marketplace_pedido": 0.036953022785187764, "cancelamento_linha": 0.002320471340711795, "conta_segunda_via": 0.013004868595859082, "seguranca_perda_roubo": 0.00323634392816499, "plano_nova_linha": 0.012722599638258544, "conta_contestacao": 0.012498002828311504, "plano_consulta": 0.10484142841254927, "vas_cancelamento": 0.0019294283354208653, "sem_correspondencia": 0.06405640084769694}, "confidence": 0.42175001853558847, "input_tokens": 61, "latency_ms": 31.283687000012605} +{"id": "g0087-plano_troca-regionalismo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.18782196449207608, "plano_troca": 0.45475454932718784, "desconto_retencao": 0.016944359546115558, "sem_correspondencia": 0.34047912663462054}, "confidence": 0.45475454932718784, "input_tokens": 60, "latency_ms": 15.650271999987808} +{"id": "g0087-plano_troca-regionalismo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"roaming_duvida": 0.015590750857117417, "plano_consulta": 0.15261496264656257, "plano_troca": 0.5218576586530268, "plano_nova_linha": 0.03284159550459053, "parceiros_ofertas": 0.0396569512898224, "vas_cancelamento": 0.0037486043792562137, "desconto_retencao": 0.015089262483855953, "internet_problema_conexao": 0.04389573592278604, "conta_explicacao": 0.015935204262613828, "negociacao_divida": 0.010370379164815613, "negociacao_religacao": 0.034701640541509614, "sem_correspondencia": 0.11369725429404304}, "confidence": 0.5218576586530268, "input_tokens": 60, "latency_ms": 23.665877000013325} +{"id": "g0087-plano_troca-regionalismo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_consulta": 0.12811511844477, "troca_numero": 0.00334979456395233, "plano_troca": 0.20849336829381088, "internet_pacote_adicional": 0.43152997199117654, "plano_nova_linha": 0.030759316152608834, "vas_cancelamento": 0.0040375320522873575, "desconto_retencao": 0.010398755853986991, "sem_correspondencia": 0.1833161426474071}, "confidence": 0.43152997199117654, "input_tokens": 60, "latency_ms": 16.803511999995635} +{"id": "g0087-plano_troca-regionalismo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.4995002064176457, "fidelidade_pontos": 0.04782914572975238, "internet_problema_conexao": 0.17141304146432634, "conta_vencimento": 0.004073608839278297, "troca_numero": 0.006242809150412507, "beneficios_consulta": 0.03776814576094098, "roaming_pacote": 0.003030111210299712, "fidelidade_resgate": 0.01349976622894347, "desconto_retencao": 0.00611391642893031, "plano_consulta": 0.10643815700238211, "plano_nova_linha": 0.027532185663203194, "sem_correspondencia": 0.07655890610388501}, "confidence": 0.4995002064176457, "input_tokens": 66, "latency_ms": 22.943316999999297} +{"id": "g0087-plano_troca-regionalismo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"desconto_retencao": 0.035518842295416145, "plano_consulta": 0.10916266909689944, "plano_troca": 0.14741311392474535, "bonus_nao_recebido": 0.014228512909431962, "plano_nova_linha": 0.013719357946423708, "cancelamento_linha": 0.001737549716830352, "conta_contestacao": 0.00930546001562277, "internet_pacote_adicional": 0.10147744766495366, "parceiros_ofertas": 0.4735627883761732, "portabilidade": 0.008514023985225005, "conta_vencimento": 0.0021754167125601557, "seguranca_fraude": 0.0044692557424771745, "atendimento_humano": 0.01687631503986596, "vas_contratacao": 0.00751164246858095, "reclamacao_atendimento": 0.006087138080132281, "sem_correspondencia": 0.048240466024661886}, "confidence": 0.4735627883761732, "input_tokens": 47, "latency_ms": 29.495819999993955} +{"id": "g0087-plano_troca-regionalismo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.04816442256829022, "parceiros_ofertas": 0.1232710827961901, "plano_troca": 0.6218278876690068, "reclamacao_atendimento": 0.016161542054681177, "desconto_retencao": 0.010358437683539811, "seguranca_perda_roubo": 0.004203455436531436, "plano_consulta": 0.12519524734998547, "sem_correspondencia": 0.05081792444177499}, "confidence": 0.6218278876690068, "input_tokens": 76, "latency_ms": 18.880048999989185} +{"id": "g0087-plano_troca-regionalismo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_pacote_adicional": 0.242297419237451, "plano_troca": 0.3229198963513859, "conta_debito_automatico_digital": 0.0014705181418019622, "desconto_retencao": 0.15720696317222477, "plano_consulta": 0.13386934629416833, "recarga_saldo": 0.001559302633810309, "plano_nova_linha": 0.02396900886288878, "sem_correspondencia": 0.11670754530626895}, "confidence": 0.3229198963513859, "input_tokens": 55, "latency_ms": 17.988212000005888} +{"id": "g0087-plano_troca-regionalismo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"atendimento_humano": 0.07353737734590901, "recarga_nao_creditada": 0.022254270779891377, "marketplace_compra": 0.06555695639453445, "desconto_retencao": 0.03559008136290352, "suporte_chip_esim": 0.0976345957485123, "conta_segunda_via": 0.02223907718385483, "plano_nova_linha": 0.1024401455867434, "roaming_cobranca": 0.006547001464077694, "cadastro_atualizacao": 0.05084467157571842, "plano_consulta": 0.2890301261987081, "seguranca_fraude": 0.03960880148440856, "sem_correspondencia": 0.19471689487473837}, "confidence": 0.2890301261987081, "input_tokens": 73, "latency_ms": 25.61776199999599} +{"id": "g0087-plano_troca-regionalismo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 0.03349607652319154, "plano_consulta": 0.2249077255487499, "marketplace_compra": 0.03169117698331216, "roaming_duvida": 0.010095434909743397, "seguranca_perda_roubo": 0.0044258882331473905, "plano_nova_linha": 0.03497816846216943, "desconto_retencao": 0.03321545783762143, "plano_troca": 0.3841180749313139, "recarga_nao_creditada": 0.003651345615303154, "reclamacao_atendimento": 0.019637107243809033, "marketplace_pedido": 0.04177104204125622, "sem_correspondencia": 0.17801250167038243}, "confidence": 0.3841180749313139, "input_tokens": 48, "latency_ms": 24.420031999994762} +{"id": "g0087-plano_troca-regionalismo-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 213, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.003992474979024462, "plano_troca": 0.9363189643559183, "plano_nova_linha": 0.030498000772965116, "sem_correspondencia": 0.029190559892092127}, "confidence": 0.9363189643559183, "input_tokens": 85, "latency_ms": 16.0340500000018} +{"id": "g0089-plano_troca-longo_contexto-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "plano_consulta", "probabilities": {"vas_consulta": 0.1834868684992213, "plano_consulta": 0.2724678285609907, "seguranca_fraude": 0.016926512539901382, "conta_contestacao": 0.023372103105635134, "desconto_retencao": 0.022809338387518627, "roaming_pacote": 0.0066999212629608, "marketplace_compra": 0.0186986089642282, "suporte_chip_esim": 0.007441716452320559, "suporte_sem_sinal": 0.10196655495289127, "plano_nova_linha": 0.058448230427576325, "plano_troca": 0.19857670856852344, "sem_correspondencia": 0.08910560827823227}, "confidence": 0.2724678285609907, "input_tokens": 91, "latency_ms": 26.21192899999869} +{"id": "g0089-plano_troca-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0052697535141494984, "plano_consulta": 0.3043643966850907, "negociacao_religacao": 0.015156500711975418, "desconto_retencao": 0.05165921007638097, "conta_debito_automatico_digital": 0.016092146527373195, "bonus_nao_recebido": 0.06292871664195698, "plano_nova_linha": 0.07524022047772116, "sem_correspondencia": 0.4692890553653521}, "confidence": 0.4692890553653521, "input_tokens": 78, "latency_ms": 18.843922000002067} +{"id": "g0089-plano_troca-longo_contexto-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "plano_consulta", "probabilities": {"marketplace_pedido": 0.08184741361208807, "plano_consulta": 0.33366539763598335, "desconto_retencao": 0.028257198368597792, "conta_contestacao": 0.020850116192827783, "plano_troca": 0.23720699327805086, "plano_nova_linha": 0.10379862688669352, "cadastro_atualizacao": 0.04393135715339932, "sem_correspondencia": 0.15044289687235934}, "confidence": 0.33366539763598335, "input_tokens": 82, "latency_ms": 18.976760000015247} +{"id": "g0089-plano_troca-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"desconto_retencao": 0.052065115510594416, "portabilidade": 0.011426715313453555, "plano_nova_linha": 0.10834850359136447, "conta_debito_automatico_digital": 0.0023862177701980502, "internet_consumo": 0.43543165860942157, "fidelidade_pontos": 0.008132380796662942, "plano_consulta": 0.22990126792099783, "sem_correspondencia": 0.15230814048730718}, "confidence": 0.43543165860942157, "input_tokens": 79, "latency_ms": 19.129790999983243} +{"id": "g0089-plano_troca-longo_contexto-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9231167812464033, "desconto_retencao": 0.004601565546039565, "plano_nova_linha": 0.0420732525429987, "sem_correspondencia": 0.030208400664558432}, "confidence": 0.9231167812464033, "input_tokens": 72, "latency_ms": 16.146289000005254} +{"id": "g0089-plano_troca-longo_contexto-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 196, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0032135893506680282, "plano_nova_linha": 0.016053226035720326, "plano_troca": 0.9639072532670735, "sem_correspondencia": 0.016825931346538127}, "confidence": 0.9639072532670735, "input_tokens": 79, "latency_ms": 16.023553000025004} +{"id": "g0089-plano_troca-longo_contexto-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 171, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.1486553341223119, "plano_nova_linha": 0.06380697829304256, "plano_consulta": 0.21249497575938334, "plano_troca": 0.053007455282546044, "portabilidade": 0.024962565793292292, "desconto_retencao": 0.22928923940338447, "recarga_saldo": 0.012625156396178784, "sem_correspondencia": 0.2551582949498606}, "confidence": 0.2551582949498606, "input_tokens": 72, "latency_ms": 17.65519699998208} +{"id": "g0089-plano_troca-longo_contexto-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 0.02740940464385508, "plano_troca": 0.5825010565226015, "desconto_retencao": 0.02175339507755542, "negociacao_religacao": 0.03116495176760923, "plano_nova_linha": 0.04444490021301853, "roaming_cobranca": 0.00680887422901054, "plano_consulta": 0.13352689209173849, "sem_correspondencia": 0.15239052545461118}, "confidence": 0.5825010565226015, "input_tokens": 66, "latency_ms": 16.870964999981197} +{"id": "g0089-plano_troca-longo_contexto-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 151, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.11042846986119009, "plano_troca": 0.22210333247713743, "desconto_retencao": 0.033276730029509885, "sem_correspondencia": 0.6341914676321626}, "confidence": 0.6341914676321626, "input_tokens": 64, "latency_ms": 15.79121299999997} +{"id": "g0089-plano_troca-longo_contexto-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"reclamacao_atendimento": 0.030898056227128278, "desconto_retencao": 0.020655901019055387, "plano_troca": 0.5722179032627727, "roaming_pacote": 0.0067470350984995455, "plano_nova_linha": 0.0465892123867414, "fidelidade_pontos": 0.04509027844868253, "plano_consulta": 0.18143051056930393, "sem_correspondencia": 0.09637110298781625}, "confidence": 0.5722179032627727, "input_tokens": 76, "latency_ms": 17.56557999999586} +{"id": "g0089-plano_troca-longo_contexto-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 169, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.01603129680795756, "beneficios_consulta": 0.320321147774881, "atendimento_humano": 0.027418050177313268, "vas_consulta": 0.11826947875090783, "plano_nova_linha": 0.021773150700571606, "cancelamento_linha": 0.008679381586134103, "plano_troca": 0.25192624095396154, "marketplace_compra": 0.009292299940436234, "vas_cancelamento": 0.009402969014036817, "plano_consulta": 0.16089208687131681, "negociacao_divida": 0.005088198553136765, "sem_correspondencia": 0.05090569886934643}, "confidence": 0.320321147774881, "input_tokens": 72, "latency_ms": 23.384767999999667} +{"id": "g0089-plano_troca-longo_contexto-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.014840367446974844, "plano_nova_linha": 0.03282893698631039, "recarga_nao_creditada": 0.0009908433592669566, "suporte_chip_esim": 0.009919109576984607, "plano_troca": 0.4296034901089825, "seguranca_perda_roubo": 0.002459307388161277, "roaming_pacote": 0.3480866517988713, "fidelidade_resgate": 0.014498063533943553, "plano_consulta": 0.07120345329119067, "reclamacao_atendimento": 0.004340827329382329, "marketplace_compra": 0.013998997530590904, "sem_correspondencia": 0.05722995164934062}, "confidence": 0.4296034901089825, "input_tokens": 78, "latency_ms": 24.65655400001765} +{"id": "g0090-plano_troca-indireto_multiplo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.4954484478691298, "plano_nova_linha": 0.04319597101522053, "roaming_duvida": 0.007930996948732134, "suporte_sem_sinal": 0.05524348551836989, "marketplace_compra": 0.014513157529433215, "plano_troca": 0.008921457590618048, "plano_consulta": 0.21201771821062093, "cancelamento_linha": 0.0017312179816408963, "desconto_retencao": 0.006085767969167279, "conta_pagamento_confirmacao": 0.021019393898726046, "cadastro_atualizacao": 0.024866935244944006, "sem_correspondencia": 0.10902545022339723}, "confidence": 0.4954484478691298, "input_tokens": 44, "latency_ms": 23.91086800000153} +{"id": "g0090-plano_troca-indireto_multiplo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["marketplace_compra"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"reclamacao_atendimento": 0.015741896381825774, "parceiros_ofertas": 0.4664497522917934, "plano_nova_linha": 0.08405734119256587, "negociacao_religacao": 0.0046778462443076135, "suporte_chip_esim": 0.06304529508538516, "desconto_retencao": 0.008209272547254513, "roaming_cobranca": 0.0012683989881037648, "atendimento_humano": 0.024706543272806622, "beneficios_consulta": 0.06444819475264345, "plano_consulta": 0.12268864751210992, "marketplace_pedido": 0.03208109465311482, "cancelamento_linha": 0.0007683081445977629, "fidelidade_resgate": 0.004417447512892191, "plano_troca": 0.008960429862229701, "conta_segunda_via": 0.00517736065732937, "sem_correspondencia": 0.09330217090104001}, "confidence": 0.4664497522917934, "input_tokens": 47, "latency_ms": 30.29685100000279} +{"id": "g0090-plano_troca-indireto_multiplo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"vas_cancelamento": 0.01397917096615629, "plano_troca": 0.19751314027747077, "vas_consulta": 0.14458182965788016, "negociacao_religacao": 0.008361840916564646, "conta_segunda_via": 0.017301669956616552, "plano_consulta": 0.24124436934225824, "desconto_retencao": 0.07780846483700132, "roaming_duvida": 0.006181083372683421, "plano_nova_linha": 0.012657143623541535, "internet_pacote_adicional": 0.14710651858714197, "recarga_saldo": 0.004223464671980271, "sem_correspondencia": 0.12904130379070486}, "confidence": 0.24124436934225824, "input_tokens": 51, "latency_ms": 23.881238999990728} +{"id": "g0090-plano_troca-indireto_multiplo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 66, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"desconto_retencao": 0.03688899991713627, "cancelamento_linha": 0.0033246906803469224, "plano_consulta": 0.21626430382648013, "negociacao_divida": 0.010876124358124968, "plano_troca": 0.11842460055106457, "suporte_sem_sinal": 0.12725324099358934, "conta_debito_automatico_digital": 0.017038804432296516, "conta_explicacao": 0.031156169005629068, "bonus_nao_recebido": 0.019673471429195285, "parceiros_ofertas": 0.060993514396612, "negociacao_religacao": 0.009192027628846038, "plano_nova_linha": 0.10400552842608486, "internet_problema_conexao": 0.055482949217012544, "atendimento_humano": 0.043629995018590446, "seguranca_fraude": 0.013879884755055956, "sem_correspondencia": 0.1319156953639351}, "confidence": 0.21626430382648013, "input_tokens": 39, "latency_ms": 31.229276000004802} +{"id": "g0090-plano_troca-indireto_multiplo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"desconto_retencao": 0.017102718297522967, "marketplace_compra": 0.0313075332813185, "plano_troca": 0.023652803075700245, "fidelidade_pontos": 0.029817337073049805, "plano_consulta": 0.3337246466725727, "conta_explicacao": 0.08138888302737746, "bonus_nao_recebido": 0.044461771700888685, "parceiros_ofertas": 0.05973955969411092, "plano_nova_linha": 0.02483739323268563, "reclamacao_atendimento": 0.18975925383702164, "recarga_realizar": 0.006158293670458693, "sem_correspondencia": 0.15804980643729277}, "confidence": 0.3337246466725727, "input_tokens": 54, "latency_ms": 23.530528999998523} +{"id": "g0090-plano_troca-indireto_multiplo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"recarga_saldo": 0.0036137979780549016, "plano_consulta": 0.17745280414547326, "plano_nova_linha": 0.023102656200457275, "desconto_retencao": 0.008333153161218743, "plano_troca": 0.5322377726343832, "suporte_chip_esim": 0.021119110463254147, "cadastro_atualizacao": 0.026526579855698364, "sem_correspondencia": 0.20761412556146006}, "confidence": 0.5322377726343832, "input_tokens": 39, "latency_ms": 16.940716000021894} +{"id": "g0090-plano_troca-indireto_multiplo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"atendimento_humano": 0.049402220094889426, "reclamacao_atendimento": 0.018403916352569834, "parceiros_ofertas": 0.12063511151318491, "cadastro_atualizacao": 0.02301125497714256, "plano_consulta": 0.215908073230123, "seguranca_fraude": 0.009915231153569378, "recarga_realizar": 0.38264904807102923, "plano_troca": 0.010625929023842094, "conta_segunda_via": 0.017014852407691565, "negociacao_religacao": 0.003490579207669892, "desconto_retencao": 0.010419044088328219, "conta_contestacao": 0.010238832232313928, "conta_explicacao": 0.032529530358053095, "conta_debito_automatico_digital": 0.005591135208175042, "plano_nova_linha": 0.04036981385604505, "sem_correspondencia": 0.04979542822537277}, "confidence": 0.38264904807102923, "input_tokens": 49, "latency_ms": 31.19322100002364} +{"id": "g0090-plano_troca-indireto_multiplo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.005997228658870378, "plano_troca": 0.9558971733026886, "plano_nova_linha": 0.013754525595976168, "sem_correspondencia": 0.024351072442464854}, "confidence": 0.9558971733026886, "input_tokens": 41, "latency_ms": 15.684786999997868} +{"id": "g0090-plano_troca-indireto_multiplo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"vas_contratacao": 0.02860207617493301, "plano_nova_linha": 0.024268449774724647, "plano_troca": 0.239020447562543, "plano_consulta": 0.1764434842014239, "atendimento_humano": 0.07757843144910465, "conta_debito_automatico_digital": 0.021437842009553763, "cancelamento_linha": 0.009588530113011284, "parceiros_ofertas": 0.05408622598770875, "desconto_retencao": 0.015578991450564626, "fidelidade_resgate": 0.014103967440289106, "conta_explicacao": 0.027470020078434243, "roaming_pacote": 0.0033270972176656166, "vas_consulta": 0.11466789037359519, "beneficios_consulta": 0.05366318575438846, "conta_vencimento": 0.0075047918163766705, "sem_correspondencia": 0.13265856859568312}, "confidence": 0.239020447562543, "input_tokens": 50, "latency_ms": 28.905547999983128} +{"id": "g0090-plano_troca-indireto_multiplo-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.12615830632336558, "plano_troca": 0.030863507202408887, "desconto_retencao": 0.028039677677764996, "sem_correspondencia": 0.8149385087964606}, "confidence": 0.8149385087964606, "input_tokens": 49, "latency_ms": 16.401245999986713} +{"id": "g0090-plano_troca-indireto_multiplo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_resgate": 0.02924591961451066, "suporte_chip_esim": 0.021150167406054386, "suporte_configuracao": 0.025510181849870577, "marketplace_pedido": 0.03786838315211128, "reclamacao_atendimento": 0.04531522706266636, "desconto_retencao": 0.09602728947171342, "plano_nova_linha": 0.04709864641038512, "plano_consulta": 0.2275497250028851, "vas_consulta": 0.05830349973297108, "conta_explicacao": 0.059125607947597233, "plano_troca": 0.14421172013625305, "portabilidade": 0.0298055755474353, "troca_numero": 0.0029241756137063954, "roaming_duvida": 0.00764759793615785, "internet_problema_conexao": 0.019967153077985057, "sem_correspondencia": 0.14824913003769716}, "confidence": 0.2275497250028851, "input_tokens": 42, "latency_ms": 30.236857000005557} +{"id": "g0090-plano_troca-indireto_multiplo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_pontos": 0.061767848302769, "plano_consulta": 0.47739054487012605, "negociacao_religacao": 0.012731174737375986, "troca_numero": 0.006365419264978227, "portabilidade": 0.016279770476074814, "desconto_retencao": 0.011709087418189414, "plano_nova_linha": 0.1429460815607097, "sem_correspondencia": 0.2708100733697768}, "confidence": 0.47739054487012605, "input_tokens": 46, "latency_ms": 16.53362300001504} +{"id": "g0093-plano_nova_linha-erros_digitacao-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 0.024042894410264026, "fidelidade_pontos": 0.09543034169193212, "internet_consumo": 0.04768586026042369, "roaming_pacote": 0.0023209600479638603, "negociacao_divida": 0.00948189619185626, "plano_troca": 0.03263189435202842, "troca_numero": 0.002172405475107856, "beneficios_consulta": 0.0313488633305194, "conta_segunda_via": 0.014410797299987687, "marketplace_pedido": 0.026565920034944714, "recarga_saldo": 0.0038230884414601845, "internet_problema_conexao": 0.013572813694301937, "fidelidade_resgate": 0.01510821358844967, "plano_nova_linha": 0.4215972933603952, "plano_consulta": 0.16083089326030411, "sem_correspondencia": 0.09897586456006084}, "confidence": 0.4215972933603952, "input_tokens": 49, "latency_ms": 30.391052999988233} +{"id": "g0093-plano_nova_linha-erros_digitacao-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 0.027690400746330977, "bonus_nao_recebido": 0.02132320733885378, "conta_vencimento": 0.004240042910761272, "plano_consulta": 0.0936117377014343, "portabilidade": 0.011939774959622732, "cadastro_atualizacao": 0.037102005632880034, "vas_consulta": 0.1472541064340963, "plano_nova_linha": 0.4070775129346489, "vas_contratacao": 0.016142191042139094, "conta_contestacao": 0.016891350631449337, "plano_troca": 0.018544554339062498, "sem_correspondencia": 0.1981831153287208}, "confidence": 0.4070775129346489, "input_tokens": 38, "latency_ms": 23.145232000018723} +{"id": "g0093-plano_nova_linha-erros_digitacao-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.026209634358828504, "conta_vencimento": 0.004827905549706731, "plano_consulta": 0.09846857401055954, "roaming_duvida": 0.007746108973548288, "seguranca_perda_roubo": 0.018767031311655157, "plano_nova_linha": 0.662224068521665, "portabilidade": 0.01688876597996952, "sem_correspondencia": 0.16486791129406725}, "confidence": 0.662224068521665, "input_tokens": 42, "latency_ms": 16.598255000019435} +{"id": "g0093-plano_nova_linha-erros_digitacao-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.3607990738369533, "negociacao_divida": 0.00859717372004206, "recarga_realizar": 0.024725360772828237, "marketplace_pedido": 0.023931574054126093, "beneficios_consulta": 0.0776650457850983, "negociacao_religacao": 0.019222876039126074, "parceiros_ofertas": 0.03292985257419771, "desconto_retencao": 0.01710188387231726, "suporte_configuracao": 0.019604610260944247, "plano_consulta": 0.1514641492148264, "vas_consulta": 0.040697291455513526, "internet_problema_conexao": 0.004929855461297691, "plano_troca": 0.019663466122314833, "conta_pagamento_confirmacao": 0.042596496601964816, "seguranca_perda_roubo": 0.026088193034671067, "sem_correspondencia": 0.1299830971937784}, "confidence": 0.3607990738369533, "input_tokens": 41, "latency_ms": 30.127273999994486} +{"id": "g0093-plano_nova_linha-erros_digitacao-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.03194262981147644, "plano_nova_linha": 0.8655823872230196, "plano_troca": 0.030023403001176334, "sem_correspondencia": 0.07245157996432762}, "confidence": 0.8655823872230196, "input_tokens": 45, "latency_ms": 15.818595000013147} +{"id": "g0093-plano_nova_linha-erros_digitacao-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"reclamacao_atendimento": 0.0790700327512747, "parceiros_ofertas": 0.06911169183231475, "plano_consulta": 0.09341444070886941, "suporte_chip_esim": 0.025856444400841117, "plano_nova_linha": 0.37489989373064286, "troca_numero": 0.001756336282692419, "marketplace_pedido": 0.020340567685820727, "plano_troca": 0.023497756548464036, "conta_pagamento_confirmacao": 0.017891323621487015, "conta_explicacao": 0.02237768291749252, "roaming_cobranca": 0.004017976256042528, "atendimento_humano": 0.06808128406898994, "bonus_nao_recebido": 0.009203705198439667, "desconto_retencao": 0.0021579729524856244, "roaming_pacote": 0.003163222668289624, "sem_correspondencia": 0.18515966837585304}, "confidence": 0.37489989373064286, "input_tokens": 41, "latency_ms": 29.732069000004913} +{"id": "g0093-plano_nova_linha-erros_digitacao-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"suporte_chip_esim": 0.04704506326027568, "conta_vencimento": 0.004358325622294791, "plano_consulta": 0.151771441208039, "beneficios_consulta": 0.08435864752462971, "troca_numero": 0.002907473828811762, "conta_contestacao": 0.03154772522268891, "plano_nova_linha": 0.4675042930530647, "negociacao_divida": 0.010169344029973269, "plano_troca": 0.019161073504361144, "portabilidade": 0.007803718099233498, "recarga_nao_creditada": 0.005357563499378201, "sem_correspondencia": 0.1680153311472493}, "confidence": 0.4675042930530647, "input_tokens": 39, "latency_ms": 21.710901999995258} +{"id": "g0093-plano_nova_linha-erros_digitacao-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.1052377871243307, "plano_nova_linha": 0.1961316124926081, "suporte_chip_esim": 0.00960013249143665, "marketplace_compra": 0.02808080924030466, "fidelidade_pontos": 0.02646761329043115, "bonus_nao_recebido": 0.0051796835632831936, "recarga_realizar": 0.014139448911126786, "cancelamento_linha": 0.008114196180634052, "plano_consulta": 0.21875202171936584, "internet_pacote_adicional": 0.16454177730915395, "fidelidade_resgate": 0.010933708157692507, "recarga_nao_creditada": 0.0032254186676780754, "conta_debito_automatico_digital": 0.003692209406113277, "conta_pagamento_confirmacao": 0.019423998462669585, "plano_troca": 0.028504255528584058, "sem_correspondencia": 0.15797532745458742}, "confidence": 0.21875202171936584, "input_tokens": 42, "latency_ms": 31.336240999991105} +{"id": "g0093-plano_nova_linha-erros_digitacao-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5072687301327299, "conta_contestacao": 0.06172655563064468, "plano_consulta": 0.10232909090472724, "plano_troca": 0.04197816205569276, "conta_vencimento": 0.006388497580512876, "reclamacao_atendimento": 0.050668258550276804, "atendimento_humano": 0.041927289491045315, "sem_correspondencia": 0.18771341565437047}, "confidence": 0.5072687301327299, "input_tokens": 38, "latency_ms": 16.640195000007907} +{"id": "g0093-plano_nova_linha-erros_digitacao-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.012158687598788095, "suporte_sem_sinal": 0.13216409014108674, "plano_nova_linha": 0.6938033251782021, "plano_consulta": 0.0392193128495695, "plano_troca": 0.011988233197615805, "recarga_nao_creditada": 0.0008718287342873244, "conta_segunda_via": 0.014699786614918088, "sem_correspondencia": 0.0950947356855324}, "confidence": 0.6938033251782021, "input_tokens": 41, "latency_ms": 16.73290899998392} +{"id": "g0093-plano_nova_linha-erros_digitacao-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 73, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.016689085193017927, "internet_consumo": 0.10930615391837076, "atendimento_humano": 0.02728743224299103, "plano_nova_linha": 0.6254179748538284, "plano_troca": 0.04455851211396122, "plano_consulta": 0.08027422775770686, "suporte_chip_esim": 0.007078902636812043, "sem_correspondencia": 0.08938771128331179}, "confidence": 0.6254179748538284, "input_tokens": 41, "latency_ms": 16.170430000016722} +{"id": "g0093-plano_nova_linha-erros_digitacao-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0467982143163681, "marketplace_compra": 0.03733131289482117, "conta_debito_automatico_digital": 0.01938064582645893, "seguranca_fraude": 0.053600676357746124, "atendimento_humano": 0.10908064246177673, "plano_consulta": 0.19634392857551575, "suporte_chip_esim": 0.03148922696709633, "conta_explicacao": 0.025456981733441353, "negociacao_divida": 0.008227929472923279, "internet_consumo": 0.022137299180030823, "plano_nova_linha": 0.21050910651683807, "sem_correspondencia": 0.23964403569698334}, "confidence": 0.23964403569698334, "input_tokens": 46, "latency_ms": 23.6347690000116} +{"id": "g0095-plano_nova_linha-emocional-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.08026071826049731, "conta_pagamento_confirmacao": 0.014199058471406012, "recarga_realizar": 0.004422908807632787, "bonus_nao_recebido": 0.01300052556345318, "plano_troca": 0.013540180391870962, "beneficios_consulta": 0.026420054986799047, "plano_nova_linha": 0.7914411472507142, "sem_correspondencia": 0.05671540626762643}, "confidence": 0.7914411472507142, "input_tokens": 62, "latency_ms": 17.475051000019448} +{"id": "g0095-plano_nova_linha-emocional-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5434893487357789, "internet_consumo": 0.03102212838946328, "conta_debito_automatico_digital": 0.008570827729321778, "recarga_saldo": 0.0019883558118988505, "marketplace_compra": 0.01480598500393252, "plano_troca": 0.017778434244309176, "seguranca_perda_roubo": 0.04667167839139376, "plano_consulta": 0.1435438872663261, "fidelidade_resgate": 0.010904536818648206, "cadastro_atualizacao": 0.018323978805944795, "seguranca_fraude": 0.041395255329496866, "sem_correspondencia": 0.12150558347348572}, "confidence": 0.5434893487357789, "input_tokens": 64, "latency_ms": 24.66844600002105} +{"id": "g0095-plano_nova_linha-emocional-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.16026938625796483, "vas_consulta": 0.10118680121639059, "suporte_configuracao": 0.03161171954751156, "portabilidade": 0.023486713920867788, "bonus_nao_recebido": 0.052582165542902765, "suporte_sem_sinal": 0.1781858726677218, "plano_troca": 0.016724952258412144, "plano_nova_linha": 0.254524628935704, "internet_consumo": 0.043639941086971556, "roaming_pacote": 0.004436461904479707, "troca_numero": 0.008487123416435897, "sem_correspondencia": 0.12486423324463738}, "confidence": 0.254524628935704, "input_tokens": 62, "latency_ms": 23.28621999998859} +{"id": "g0095-plano_nova_linha-emocional-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6435073185881646, "plano_consulta": 0.041601446610726886, "plano_troca": 0.03368593095169036, "sem_correspondencia": 0.28120530384941816}, "confidence": 0.6435073185881646, "input_tokens": 56, "latency_ms": 15.891118000013194} +{"id": "g0095-plano_nova_linha-emocional-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 131, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.01870427710243042, "vas_contratacao": 0.045776484067719295, "recarga_nao_creditada": 0.002243707024940667, "portabilidade": 0.005954347266820141, "conta_debito_automatico_digital": 0.003801424405068764, "recarga_realizar": 0.003805156447569722, "atendimento_humano": 0.030630520547879438, "fidelidade_resgate": 0.011505325675755195, "beneficios_consulta": 0.048157697149705685, "plano_nova_linha": 0.6615477406100263, "roaming_cobranca": 0.0011599916387253684, "negociacao_divida": 0.006607961576814522, "plano_consulta": 0.07953758780365437, "desconto_retencao": 0.005615187048816472, "reclamacao_atendimento": 0.010834301221019929, "sem_correspondencia": 0.06411829041305371}, "confidence": 0.6615477406100263, "input_tokens": 62, "latency_ms": 30.570590000024822} +{"id": "g0095-plano_nova_linha-emocional-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5013005770839793, "plano_troca": 0.058374785321763045, "plano_consulta": 0.07949015557386097, "sem_correspondencia": 0.3608344820203966}, "confidence": 0.5013005770839793, "input_tokens": 59, "latency_ms": 16.182552000003625} +{"id": "g0095-plano_nova_linha-emocional-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.017459507072241122, "plano_troca": 0.009716099525569125, "plano_nova_linha": 0.9183524938460466, "sem_correspondencia": 0.05447189955614314}, "confidence": 0.9183524938460466, "input_tokens": 58, "latency_ms": 15.672828999981903} +{"id": "g0095-plano_nova_linha-emocional-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.025158655636370673, "plano_consulta": 0.2117609734046024, "plano_troca": 0.03118280368226154, "cadastro_atualizacao": 0.04181817732074064, "plano_nova_linha": 0.2992515132165769, "recarga_saldo": 0.005888487880446559, "desconto_retencao": 0.013517412684079438, "sem_correspondencia": 0.37142197617492184}, "confidence": 0.37142197617492184, "input_tokens": 60, "latency_ms": 17.122945000011214} +{"id": "g0095-plano_nova_linha-emocional-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.01301707333578961, "recarga_saldo": 0.0010708848764079484, "bonus_nao_recebido": 0.005277779909827395, "plano_nova_linha": 0.865114812211798, "suporte_sem_sinal": 0.03369043038474718, "plano_consulta": 0.03346339256642376, "plano_troca": 0.006707202675169719, "sem_correspondencia": 0.04165842403983644}, "confidence": 0.865114812211798, "input_tokens": 57, "latency_ms": 17.478366999995387} +{"id": "g0095-plano_nova_linha-emocional-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.04530678269637294, "bonus_nao_recebido": 0.03042678066765454, "negociacao_divida": 0.015167799304056885, "plano_consulta": 0.2041376490968316, "plano_nova_linha": 0.1293962030905092, "suporte_chip_esim": 0.05516532669872976, "conta_pagamento_confirmacao": 0.020430037721256955, "roaming_duvida": 0.00834651120893856, "reclamacao_atendimento": 0.18263949251488829, "conta_contestacao": 0.04991539477689026, "vas_cancelamento": 0.00548671367957442, "fidelidade_resgate": 0.012165152271806588, "plano_troca": 0.04281978657416183, "marketplace_compra": 0.021891616118870857, "conta_explicacao": 0.02320608840416577, "sem_correspondencia": 0.15349866517529154}, "confidence": 0.2041376490968316, "input_tokens": 57, "latency_ms": 33.88321299999575} +{"id": "g0095-plano_nova_linha-emocional-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 0.059306718119084584, "plano_troca": 0.010710044711616138, "cancelamento_linha": 0.004248656777380548, "conta_segunda_via": 0.014956446291393281, "internet_problema_conexao": 0.04997727250458609, "plano_consulta": 0.09880956214037705, "plano_nova_linha": 0.6172646253922588, "conta_explicacao": 0.013430100799996379, "portabilidade": 0.006328653978905237, "beneficios_consulta": 0.02642205717161689, "conta_contestacao": 0.007771775554118844, "roaming_pacote": 0.0021459183085094473, "fidelidade_resgate": 0.006247000738236351, "vas_consulta": 0.018682774064983646, "conta_debito_automatico_digital": 0.0019274293350810148, "sem_correspondencia": 0.06177096411185566}, "confidence": 0.6172646253922588, "input_tokens": 60, "latency_ms": 31.134506000000783} +{"id": "g0095-plano_nova_linha-emocional-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6136338299311365, "plano_troca": 0.04731795247002265, "plano_consulta": 0.06101354920028193, "sem_correspondencia": 0.278034668398559}, "confidence": 0.6136338299311365, "input_tokens": 60, "latency_ms": 15.444921000010936} +{"id": "g0097-plano_nova_linha-indireto_multiplo-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 176, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"roaming_duvida": 0.0063133245299367225, "marketplace_compra": 0.017236195749465364, "atendimento_humano": 0.02182293900549395, "seguranca_perda_roubo": 0.010318640766068615, "cadastro_atualizacao": 0.021192372146233613, "plano_troca": 0.007424402621781584, "negociacao_religacao": 0.007170942248177593, "recarga_realizar": 0.025258861840886663, "plano_consulta": 0.10984654880609351, "vas_contratacao": 0.005904238754920327, "plano_nova_linha": 0.1578594766625734, "recarga_saldo": 0.021835511860429827, "parceiros_ofertas": 0.031737756434828776, "conta_debito_automatico_digital": 0.003441836966656161, "beneficios_consulta": 0.43497965357586715, "sem_correspondencia": 0.11765729803058672}, "confidence": 0.43497965357586715, "input_tokens": 73, "latency_ms": 32.31114799999091} +{"id": "g0097-plano_nova_linha-indireto_multiplo-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.008432293546357012, "negociacao_religacao": 0.009912085065024487, "vas_consulta": 0.04339335980061516, "recarga_realizar": 0.010786879177769996, "recarga_nao_creditada": 0.009683256308080338, "plano_consulta": 0.1544293208353963, "plano_nova_linha": 0.022750881204871867, "suporte_chip_esim": 0.061257785035049125, "suporte_configuracao": 0.07672381615425877, "conta_contestacao": 0.09238936265155755, "seguranca_fraude": 0.07637547169929756, "plano_troca": 0.01713991026784974, "marketplace_pedido": 0.05198492627548779, "roaming_duvida": 0.020538705043644787, "conta_debito_automatico_digital": 0.08816315480032437, "sem_correspondencia": 0.25603879213441516}, "confidence": 0.25603879213441516, "input_tokens": 49, "latency_ms": 32.18763499998545} +{"id": "g0097-plano_nova_linha-indireto_multiplo-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_consulta", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 0.006111152827250622, "plano_nova_linha": 0.37412186663238994, "vas_contratacao": 0.006310995571329232, "suporte_chip_esim": 0.015068062530384329, "plano_troca": 0.01298237947248324, "internet_problema_conexao": 0.24999426276156678, "plano_consulta": 0.1843946236844758, "cancelamento_linha": 0.0012321912937983904, "atendimento_humano": 0.03673005318717178, "internet_consumo": 0.018670519042364386, "desconto_retencao": 0.00391468102638259, "conta_contestacao": 0.008701883764977759, "fidelidade_resgate": 0.00680113483850957, "conta_explicacao": 0.009375708725606764, "seguranca_perda_roubo": 0.005875340540593135, "sem_correspondencia": 0.05971514410071568}, "confidence": 0.37412186663238994, "input_tokens": 67, "latency_ms": 32.12007000001904} +{"id": "g0097-plano_nova_linha-indireto_multiplo-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.10635621160095303, "plano_nova_linha": 0.15657617239230967, "plano_troca": 0.025015564775181364, "sem_correspondencia": 0.7120520512315559}, "confidence": 0.7120520512315559, "input_tokens": 51, "latency_ms": 15.828494999993836} +{"id": "g0097-plano_nova_linha-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"marketplace_pedido": 0.06378111669448681, "suporte_sem_sinal": 0.12931824594604238, "vas_cancelamento": 0.007268886567598778, "portabilidade": 0.007575369014900854, "conta_explicacao": 0.03149888874967142, "conta_pagamento_confirmacao": 0.016364465629822023, "plano_troca": 0.026114489765572027, "cancelamento_linha": 0.07515863831400155, "conta_vencimento": 0.0034396829985056587, "plano_consulta": 0.439365028892123, "internet_consumo": 0.06587741219131679, "sem_correspondencia": 0.13423777523595876}, "confidence": 0.439365028892123, "input_tokens": 58, "latency_ms": 23.624855000008438} +{"id": "g0097-plano_nova_linha-indireto_multiplo-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.023383269794924836, "plano_troca": 0.010902360474853679, "plano_nova_linha": 0.9267422695482705, "sem_correspondencia": 0.0389721001819509}, "confidence": 0.9267422695482705, "input_tokens": 54, "latency_ms": 15.486492999997381} +{"id": "g0097-plano_nova_linha-indireto_multiplo-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.23323724077841076, "plano_troca": 0.03216052278128812, "conta_contestacao": 0.05423228562659185, "desconto_retencao": 0.015582929571022764, "fidelidade_resgate": 0.026653148855401723, "plano_nova_linha": 0.2822069692329052, "marketplace_pedido": 0.04304327242806216, "sem_correspondencia": 0.31288363072631736}, "confidence": 0.31288363072631736, "input_tokens": 48, "latency_ms": 16.709207999980435} +{"id": "g0097-plano_nova_linha-indireto_multiplo-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.01542970419413978, "plano_nova_linha": 0.4109726728086505, "plano_consulta": 0.17548637860255298, "bonus_nao_recebido": 0.009561111637737832, "conta_segunda_via": 0.03215804836845796, "plano_troca": 0.017464912329661547, "marketplace_pedido": 0.054279545835348456, "sem_correspondencia": 0.2846476262234509}, "confidence": 0.4109726728086505, "input_tokens": 57, "latency_ms": 17.626677999999174} +{"id": "g0097-plano_nova_linha-indireto_multiplo-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 126, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.026042856106643465, "desconto_retencao": 0.0033924588810988103, "internet_problema_conexao": 0.003274824916034671, "beneficios_consulta": 0.01511023571238232, "internet_pacote_adicional": 0.7857844744413892, "conta_segunda_via": 0.003055338247959317, "plano_consulta": 0.04442065870493393, "fidelidade_pontos": 0.0030924654248102963, "plano_nova_linha": 0.08497760252328485, "conta_debito_automatico_digital": 0.0005719683621363168, "negociacao_religacao": 0.0010665708216465782, "plano_troca": 0.0015779523972056823, "recarga_saldo": 0.0012889156024739337, "seguranca_perda_roubo": 0.001749557323885123, "seguranca_fraude": 0.0008775761223079479, "sem_correspondencia": 0.02371654441180756}, "confidence": 0.7857844744413892, "input_tokens": 54, "latency_ms": 31.866432000015266} +{"id": "g0097-plano_nova_linha-indireto_multiplo-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 103, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.031086876756795667, "plano_nova_linha": 0.13597153025886766, "vas_contratacao": 0.040936492078479436, "fidelidade_resgate": 0.02970620781402135, "recarga_saldo": 0.010951928712785775, "reclamacao_atendimento": 0.04564831371867423, "roaming_duvida": 0.008288943146996623, "seguranca_perda_roubo": 0.027769975157305782, "vas_consulta": 0.19224910294824016, "plano_troca": 0.010668451818313808, "plano_consulta": 0.13575768369616803, "suporte_chip_esim": 0.028288230089185906, "recarga_realizar": 0.011207562787774482, "recarga_nao_creditada": 0.006958731398293887, "internet_pacote_adicional": 0.14367578816655435, "sem_correspondencia": 0.1408341814515428}, "confidence": 0.19224910294824016, "input_tokens": 52, "latency_ms": 31.09352100000251} +{"id": "g0097-plano_nova_linha-indireto_multiplo-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"conta_explicacao": 0.006229198859200393, "internet_consumo": 0.00516992787499569, "troca_numero": 0.0003504505620032097, "plano_consulta": 0.06492319293054813, "vas_consulta": 0.006649013951790453, "portabilidade": 0.0027679509048925523, "recarga_saldo": 0.001022681297420464, "roaming_duvida": 0.0008196323019571157, "atendimento_humano": 0.010761540938407766, "plano_troca": 0.002844649979482766, "beneficios_consulta": 0.03932305255787715, "bonus_nao_recebido": 0.8088717878018995, "marketplace_compra": 0.0027917450337485625, "plano_nova_linha": 0.024865393878611017, "negociacao_religacao": 0.0010886494399215867, "sem_correspondencia": 0.021521131687243657}, "confidence": 0.8088717878018995, "input_tokens": 54, "latency_ms": 30.348140000000967} +{"id": "g0097-plano_nova_linha-indireto_multiplo-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.04953261500608092, "conta_contestacao": 0.039156736006548884, "plano_nova_linha": 0.3836981691327259, "seguranca_perda_roubo": 0.016425174475612363, "fidelidade_pontos": 0.07521127398086433, "reclamacao_atendimento": 0.02241349812952302, "plano_consulta": 0.13270532182651712, "plano_troca": 0.02093608907579025, "marketplace_pedido": 0.03386208184814828, "conta_debito_automatico_digital": 0.010682308320134405, "recarga_saldo": 0.012877952363257741, "sem_correspondencia": 0.20249877983479675}, "confidence": 0.3836981691327259, "input_tokens": 50, "latency_ms": 24.441363999983423} +{"id": "g0098-internet_pacote_adicional-curto_neutro-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.011981463946471125, "seguranca_perda_roubo": 0.009231193888071202, "parceiros_ofertas": 0.05675977074816908, "vas_cancelamento": 0.006213515042463261, "roaming_duvida": 0.006932450898243297, "bonus_nao_recebido": 0.010477476714262825, "conta_explicacao": 0.028712173816888877, "internet_pacote_adicional": 0.5292252878501069, "fidelidade_resgate": 0.01016471531180771, "beneficios_consulta": 0.09258699382622915, "internet_consumo": 0.1208207602768363, "negociacao_divida": 0.010030745491270924, "internet_problema_conexao": 0.023145949381791243, "roaming_pacote": 0.005193228348369791, "cancelamento_linha": 0.00544565727768221, "sem_correspondencia": 0.07307861718133607}, "confidence": 0.5292252878501069, "input_tokens": 31, "latency_ms": 29.36877999999865} +{"id": "g0098-internet_pacote_adicional-curto_neutro-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0007182223362699223, "internet_pacote_adicional": 0.8038007530464686, "suporte_chip_esim": 0.0045841786190966675, "conta_contestacao": 0.03782765062027096, "suporte_configuracao": 0.00951868914800303, "bonus_nao_recebido": 0.004017083694611452, "fidelidade_resgate": 0.004757522441268779, "vas_cancelamento": 0.0007868503951979848, "internet_problema_conexao": 0.008393391567538691, "desconto_retencao": 0.008851298692116065, "marketplace_compra": 0.009845470702375611, "negociacao_divida": 0.0020379725738517086, "internet_consumo": 0.03397447086161694, "seguranca_fraude": 0.01997044250298128, "plano_troca": 0.0032552205692589747, "sem_correspondencia": 0.047660782229073335}, "confidence": 0.8038007530464686, "input_tokens": 32, "latency_ms": 30.400415000002567} +{"id": "g0098-internet_pacote_adicional-curto_neutro-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.006890810563256192, "internet_pacote_adicional": 0.4616185740550569, "bonus_nao_recebido": 0.16884776607704063, "sem_correspondencia": 0.36264284930464624}, "confidence": 0.4616185740550569, "input_tokens": 34, "latency_ms": 15.348525000007385} +{"id": "g0098-internet_pacote_adicional-curto_neutro-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.008265446030645622, "fidelidade_pontos": 0.012920512027867153, "conta_explicacao": 0.02302403214437177, "portabilidade": 0.007395509245709734, "vas_cancelamento": 0.0037476257831180497, "bonus_nao_recebido": 0.008857851944938079, "vas_consulta": 0.17126737722418428, "roaming_pacote": 0.0023250102785591694, "internet_consumo": 0.06862060800780742, "internet_pacote_adicional": 0.5995655125425149, "internet_problema_conexao": 0.007578220767010091, "sem_correspondencia": 0.08643229400327378}, "confidence": 0.5995655125425149, "input_tokens": 29, "latency_ms": 22.50206900001217} +{"id": "g0098-internet_pacote_adicional-curto_neutro-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.014260621479109606, "internet_problema_conexao": 0.026499185223729436, "internet_consumo": 0.025632731145018302, "conta_segunda_via": 0.002707694141681344, "roaming_pacote": 0.0009055819661493936, "bonus_nao_recebido": 0.008609697064346153, "internet_pacote_adicional": 0.8890040949379737, "sem_correspondencia": 0.03238039404199199}, "confidence": 0.8890040949379737, "input_tokens": 33, "latency_ms": 16.69690800000012} +{"id": "g0098-internet_pacote_adicional-curto_neutro-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_problema_conexao": 0.019707724965937715, "roaming_duvida": 0.01122559450037465, "vas_cancelamento": 0.007397013909291839, "roaming_pacote": 0.007115349359093031, "recarga_saldo": 0.0344435805123488, "internet_consumo": 0.05266224730251629, "conta_vencimento": 0.00756905107939004, "suporte_chip_esim": 0.0028617499211141817, "bonus_nao_recebido": 0.026347667665905034, "plano_consulta": 0.36110095131287967, "internet_pacote_adicional": 0.28785897051920295, "sem_correspondencia": 0.1817100989519458}, "confidence": 0.36110095131287967, "input_tokens": 33, "latency_ms": 22.80007900000669} +{"id": "g0098-internet_pacote_adicional-curto_neutro-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.49770643241028495, "roaming_pacote": 0.0029828841159061205, "roaming_cobranca": 0.004459577982714126, "suporte_sem_sinal": 0.08454812882039048, "bonus_nao_recebido": 0.03840311534398082, "internet_problema_conexao": 0.043457488529829086, "internet_consumo": 0.180881511270744, "sem_correspondencia": 0.14756086152615042}, "confidence": 0.49770643241028495, "input_tokens": 31, "latency_ms": 16.34385899998847} +{"id": "g0098-internet_pacote_adicional-curto_neutro-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.0008877841336398371, "atendimento_humano": 0.008602734248787233, "negociacao_religacao": 0.0005104186470733995, "roaming_cobranca": 0.00041344227295436406, "suporte_chip_esim": 0.0013957570113325016, "negociacao_divida": 0.0009601024340882941, "seguranca_fraude": 0.004505229901057083, "vas_cancelamento": 0.0005687678662620529, "roaming_pacote": 0.00048739635411637475, "internet_consumo": 0.011338533298041452, "internet_problema_conexao": 0.003984021766051088, "portabilidade": 0.0007834379424015124, "internet_pacote_adicional": 0.9447385818548873, "suporte_configuracao": 0.00301176877435935, "bonus_nao_recebido": 0.0013231685691425057, "sem_correspondencia": 0.0164888549258056}, "confidence": 0.9447385818548873, "input_tokens": 30, "latency_ms": 29.601380000002564} +{"id": "g0098-internet_pacote_adicional-curto_neutro-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.29696757534928564, "roaming_pacote": 0.005435296891059755, "internet_pacote_adicional": 0.42337325277773596, "sem_correspondencia": 0.2742238749819186}, "confidence": 0.42337325277773596, "input_tokens": 33, "latency_ms": 15.65382100000079} +{"id": "g0098-internet_pacote_adicional-curto_neutro-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.0047331599078070325, "internet_consumo": 0.04637159181487218, "vas_cancelamento": 0.002621274546755855, "recarga_nao_creditada": 0.0027108619533083057, "reclamacao_atendimento": 0.027836187319419545, "plano_consulta": 0.07560328026276883, "roaming_duvida": 0.0037660738948943457, "internet_pacote_adicional": 0.7650452479965852, "roaming_pacote": 0.0025810022979440446, "internet_problema_conexao": 0.005493934464586828, "bonus_nao_recebido": 0.006191738579870816, "sem_correspondencia": 0.05704564696118696}, "confidence": 0.7650452479965852, "input_tokens": 32, "latency_ms": 22.98766399999863} +{"id": "g0098-internet_pacote_adicional-curto_neutro-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.028903475705676324, "negociacao_divida": 0.010093719653164109, "internet_consumo": 0.05759769066104884, "troca_numero": 0.0012796412879658783, "cancelamento_linha": 0.0030127663947206295, "internet_pacote_adicional": 0.1821475486898855, "recarga_saldo": 0.0072788411621291, "bonus_nao_recebido": 0.06433844386031697, "beneficios_consulta": 0.12500144148374523, "negociacao_religacao": 0.006497464247407396, "marketplace_compra": 0.15815459089919012, "roaming_pacote": 0.002316937519583256, "plano_troca": 0.010068523650018828, "parceiros_ofertas": 0.0433533863034627, "internet_problema_conexao": 0.09060349365638502, "sem_correspondencia": 0.20935203482530013}, "confidence": 0.20935203482530013, "input_tokens": 31, "latency_ms": 27.7141249999886} +{"id": "g0098-internet_pacote_adicional-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.13096745641540858, "conta_contestacao": 0.060025898386444204, "beneficios_consulta": 0.23855701688773878, "bonus_nao_recebido": 0.04180861742127004, "vas_contratacao": 0.02843533527828199, "recarga_saldo": 0.048681338610496505, "roaming_pacote": 0.01142205978594312, "conta_vencimento": 0.009499268845170977, "internet_problema_conexao": 0.03471420047551711, "cadastro_atualizacao": 0.07640265865518878, "marketplace_compra": 0.04461673014299172, "sem_correspondencia": 0.2748694190955482}, "confidence": 0.2748694190955482, "input_tokens": 34, "latency_ms": 23.085287000014887} +{"id": "g0102-internet_pacote_adicional-emocional-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.010604724046014492, "internet_pacote_adicional": 0.8112389856247649, "conta_debito_automatico_digital": 0.003273984109784839, "internet_consumo": 0.03473300780080381, "bonus_nao_recebido": 0.005969047410188558, "roaming_cobranca": 0.0015448731949092884, "conta_contestacao": 0.010118114531139092, "parceiros_ofertas": 0.031391005246825865, "seguranca_perda_roubo": 0.0057595608373086525, "internet_problema_conexao": 0.02407531944117944, "roaming_pacote": 0.001400419711777677, "sem_correspondencia": 0.05989095804530338}, "confidence": 0.8112389856247649, "input_tokens": 54, "latency_ms": 23.92018399999074} +{"id": "g0102-internet_pacote_adicional-emocional-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.0038034553238885872, "fidelidade_resgate": 0.00394505662823876, "vas_consulta": 0.07276434107423731, "roaming_pacote": 0.001204186760715695, "conta_vencimento": 0.0014133309510289266, "negociacao_divida": 0.002579709393046562, "conta_segunda_via": 0.00298468870904953, "internet_problema_conexao": 0.049394865979636604, "bonus_nao_recebido": 0.004580116148627461, "recarga_saldo": 0.003722585561758636, "internet_consumo": 0.01985039840693798, "vas_contratacao": 0.011266831707403335, "internet_pacote_adicional": 0.7617931005908177, "cadastro_atualizacao": 0.007080744151633451, "conta_debito_automatico_digital": 0.0009547028006509252, "sem_correspondencia": 0.052661885812328474}, "confidence": 0.7617931005908177, "input_tokens": 51, "latency_ms": 31.331347000019605} +{"id": "g0102-internet_pacote_adicional-emocional-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.016378366390190364, "vas_cancelamento": 0.0020559144902207987, "roaming_pacote": 0.0005947085109166337, "internet_pacote_adicional": 0.9384133879239058, "bonus_nao_recebido": 0.0038864854845845056, "internet_problema_conexao": 0.0029061693445828797, "beneficios_consulta": 0.017320674792417678, "sem_correspondencia": 0.018444293063181353}, "confidence": 0.9384133879239058, "input_tokens": 50, "latency_ms": 17.40764100000547} +{"id": "g0102-internet_pacote_adicional-emocional-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0007735348723629859, "plano_nova_linha": 0.0032579037156041245, "portabilidade": 0.002081314554392478, "conta_explicacao": 0.013357004066780417, "negociacao_religacao": 0.0012913201854411408, "roaming_cobranca": 0.000815012545323619, "internet_consumo": 0.029101494516772138, "cadastro_atualizacao": 0.007552899372780629, "marketplace_pedido": 0.013305298900407955, "conta_debito_automatico_digital": 0.0008138299984919349, "internet_pacote_adicional": 0.884290033980312, "seguranca_perda_roubo": 0.0017076309197335423, "parceiros_ofertas": 0.013491980646670917, "bonus_nao_recebido": 0.0015726670291130408, "internet_problema_conexao": 0.005580259451952995, "sem_correspondencia": 0.021007815243860004}, "confidence": 0.884290033980312, "input_tokens": 58, "latency_ms": 31.414003999998386} +{"id": "g0102-internet_pacote_adicional-emocional-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.7587934430330808, "internet_consumo": 0.045708918986789616, "vas_consulta": 0.06226417546924809, "bonus_nao_recebido": 0.02983358011079435, "plano_nova_linha": 0.012072010416464465, "internet_problema_conexao": 0.012607715521957876, "roaming_pacote": 0.0023758482639049056, "sem_correspondencia": 0.07634430819775986}, "confidence": 0.7587934430330808, "input_tokens": 52, "latency_ms": 17.340760000024602} +{"id": "g0102-internet_pacote_adicional-emocional-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 105, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.03397736373919175, "internet_pacote_adicional": 0.7407038316591079, "troca_numero": 0.0005916868769435626, "roaming_pacote": 0.0012001301098866165, "conta_explicacao": 0.014102686396040535, "bonus_nao_recebido": 0.014050808002610361, "internet_problema_conexao": 0.09928737721212864, "sem_correspondencia": 0.09608611600409066}, "confidence": 0.7407038316591079, "input_tokens": 51, "latency_ms": 16.842526999994334} +{"id": "g0102-internet_pacote_adicional-emocional-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.005237143799978547, "bonus_nao_recebido": 0.013233966740256677, "internet_problema_conexao": 0.013296911105952717, "desconto_retencao": 0.010639015275548001, "roaming_pacote": 0.0022953792272781947, "internet_consumo": 0.043255089454612185, "internet_pacote_adicional": 0.8663356648078285, "sem_correspondencia": 0.04570682958854509}, "confidence": 0.8663356648078285, "input_tokens": 47, "latency_ms": 17.06453699995336} +{"id": "g0102-internet_pacote_adicional-emocional-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.009871731515242453, "troca_numero": 0.0014112405650478995, "internet_pacote_adicional": 0.737688670836027, "bonus_nao_recebido": 0.04705739094150006, "internet_problema_conexao": 0.02516679890228057, "internet_consumo": 0.0666261676427762, "roaming_pacote": 0.0022281694472187385, "sem_correspondencia": 0.10994983014990714}, "confidence": 0.737688670836027, "input_tokens": 47, "latency_ms": 16.500447999987955} +{"id": "g0102-internet_pacote_adicional-emocional-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0018911427573326536, "internet_pacote_adicional": 0.8500794553585301, "bonus_nao_recebido": 0.008044872229716593, "sem_correspondencia": 0.13998452965442057}, "confidence": 0.8500794553585301, "input_tokens": 55, "latency_ms": 14.863208000008399} +{"id": "g0102-internet_pacote_adicional-emocional-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.011930870226278702, "troca_numero": 0.0002998476349880635, "bonus_nao_recebido": 0.003529974823929247, "desconto_retencao": 0.003607938865631504, "internet_pacote_adicional": 0.8929326188227039, "roaming_cobranca": 0.0008996264911676025, "marketplace_pedido": 0.011694114982666757, "roaming_pacote": 0.0008200548702412281, "parceiros_ofertas": 0.01173777538618713, "suporte_configuracao": 0.006451421597922092, "internet_consumo": 0.02158743389786429, "sem_correspondencia": 0.034508322400419456}, "confidence": 0.8929326188227039, "input_tokens": 47, "latency_ms": 22.12974500002929} +{"id": "g0102-internet_pacote_adicional-emocional-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5597325870992826, "internet_problema_conexao": 0.03200256627812181, "marketplace_pedido": 0.04227872797701969, "bonus_nao_recebido": 0.013757429841615595, "fidelidade_resgate": 0.008326583999459125, "suporte_sem_sinal": 0.024854771295964258, "seguranca_perda_roubo": 0.004983525997053863, "cancelamento_linha": 0.004630540752040133, "roaming_pacote": 0.0013393292473819346, "internet_consumo": 0.085607645149204, "atendimento_humano": 0.026826250909593705, "conta_debito_automatico_digital": 0.0028587592939537, "conta_vencimento": 0.004730147569513606, "conta_contestacao": 0.013050594152868777, "reclamacao_atendimento": 0.10935523961853155, "sem_correspondencia": 0.06566530081839557}, "confidence": 0.5597325870992826, "input_tokens": 50, "latency_ms": 30.1008679999768} +{"id": "g0102-internet_pacote_adicional-emocional-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0006696579259506513, "bonus_nao_recebido": 0.0029205415903042096, "internet_pacote_adicional": 0.9674425600963275, "sem_correspondencia": 0.02896724038741773}, "confidence": 0.9674425600963275, "input_tokens": 50, "latency_ms": 15.274350999959552} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.010874547266858579, "internet_pacote_adicional": 0.5041012261826774, "bonus_nao_recebido": 0.05566606401775152, "sem_correspondencia": 0.4293581625327126}, "confidence": 0.5041012261826774, "input_tokens": 48, "latency_ms": 15.03675200001453} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.16947942344769176, "internet_problema_conexao": 0.00782563135859664, "internet_pacote_adicional": 0.16747126853374492, "atendimento_humano": 0.0488099773040073, "conta_contestacao": 0.06168358172110992, "roaming_pacote": 0.002357757330200771, "cadastro_atualizacao": 0.05510167946080514, "negociacao_divida": 0.024139228314594995, "plano_consulta": 0.32794510104151653, "seguranca_perda_roubo": 0.008852286867910621, "bonus_nao_recebido": 0.025992733395461782, "sem_correspondencia": 0.10034133122435965}, "confidence": 0.32794510104151653, "input_tokens": 50, "latency_ms": 23.19306599997617} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0018520648875823902, "internet_pacote_adicional": 0.9312235856104542, "bonus_nao_recebido": 0.009050034125638718, "sem_correspondencia": 0.057874315376324766}, "confidence": 0.9312235856104542, "input_tokens": 45, "latency_ms": 14.784140000017487} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.01866130718184944, "fidelidade_resgate": 0.009786562068496459, "internet_problema_conexao": 0.004735930359885056, "internet_consumo": 0.023480923860031717, "roaming_pacote": 0.001704167459220723, "internet_pacote_adicional": 0.8440439109946857, "cadastro_atualizacao": 0.04136347028040529, "sem_correspondencia": 0.05622372779542564}, "confidence": 0.8440439109946857, "input_tokens": 58, "latency_ms": 17.049586000041472} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.23501204391963862, "internet_pacote_adicional": 0.3627397485587699, "roaming_pacote": 0.006782885767200697, "sem_correspondencia": 0.39546532175439075}, "confidence": 0.39546532175439075, "input_tokens": 40, "latency_ms": 14.962725000032151} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos", "fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.15612521589497672, "reclamacao_atendimento": 0.108226208644201, "cancelamento_linha": 0.018274675846225788, "vas_cancelamento": 0.026886341786610254, "roaming_pacote": 0.0034066831770056217, "vas_contratacao": 0.022656127552001214, "internet_pacote_adicional": 0.3934898927619204, "internet_problema_conexao": 0.038144468825990575, "recarga_realizar": 0.024723756776316073, "recarga_saldo": 0.04929641577985036, "bonus_nao_recebido": 0.04748811891141398, "sem_correspondencia": 0.111282094043488}, "confidence": 0.3934898927619204, "input_tokens": 51, "latency_ms": 22.564949000013712} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9451801636928201, "roaming_pacote": 0.0008290730001929633, "portabilidade": 0.0027974384324087566, "plano_troca": 0.001317021849787044, "bonus_nao_recebido": 0.005808565580245391, "internet_consumo": 0.015821113083261458, "internet_problema_conexao": 0.006400204106802657, "sem_correspondencia": 0.02184642025448163}, "confidence": 0.9451801636928201, "input_tokens": 41, "latency_ms": 15.877305999993041} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.01767277476733735, "bonus_nao_recebido": 0.05529562423345627, "internet_pacote_adicional": 0.5210541278909242, "troca_numero": 0.004086884508794882, "roaming_pacote": 0.0050333476650228845, "internet_consumo": 0.1729392091139562, "cancelamento_linha": 0.019131805310532848, "sem_correspondencia": 0.20478622650997538}, "confidence": 0.5210541278909242, "input_tokens": 54, "latency_ms": 16.121730999998363} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.11065966481352693, "bonus_nao_recebido": 0.11961729657439567, "portabilidade": 0.014050205041884374, "atendimento_humano": 0.07192718882215411, "internet_pacote_adicional": 0.2709961495688723, "roaming_pacote": 0.004209252015558276, "internet_consumo": 0.1990489782898364, "sem_correspondencia": 0.20949126487377195}, "confidence": 0.2709961495688723, "input_tokens": 39, "latency_ms": 16.01469500002395} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.10351745904792868, "internet_pacote_adicional": 0.5381600323384631, "roaming_pacote": 0.005635115849262987, "sem_correspondencia": 0.3526873927643452}, "confidence": 0.5381600323384631, "input_tokens": 50, "latency_ms": 14.898313000003327} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.004310763296496609, "roaming_pacote": 0.002496259668967362, "bonus_nao_recebido": 0.010981904905896097, "internet_consumo": 0.013103906557205471, "internet_problema_conexao": 0.00835240604291985, "internet_pacote_adicional": 0.9204191256919051, "seguranca_perda_roubo": 0.002034949536194854, "sem_correspondencia": 0.038300684300414625}, "confidence": 0.9204191256919051, "input_tokens": 52, "latency_ms": 17.15742699997236} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.8533528216674627, "bonus_nao_recebido": 0.04756797349129689, "roaming_pacote": 0.0021450677307257764, "sem_correspondencia": 0.09693413711051459}, "confidence": 0.8533528216674627, "input_tokens": 41, "latency_ms": 15.249554000035914} +{"id": "g0105-internet_consumo-curto_neutro-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.2485887671552305, "vas_contratacao": 0.009465018155076287, "recarga_saldo": 0.004694535331411259, "internet_problema_conexao": 0.008247786086316414, "suporte_sem_sinal": 0.04919747194465056, "atendimento_humano": 0.042726676314230876, "conta_contestacao": 0.03027265849142347, "plano_consulta": 0.05479697061520577, "internet_pacote_adicional": 0.22439254506874068, "parceiros_ofertas": 0.050927895341144475, "conta_segunda_via": 0.010919603366596578, "fidelidade_resgate": 0.006918251417787959, "internet_consumo": 0.1788881396098788, "conta_vencimento": 0.007112524838477492, "negociacao_divida": 0.003598405463643296, "sem_correspondencia": 0.06925275080018559}, "confidence": 0.2485887671552305, "input_tokens": 32, "latency_ms": 27.69162999999253} +{"id": "g0105-internet_consumo-curto_neutro-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"beneficios_consulta": 0.09970888987456705, "plano_nova_linha": 0.01007009365185159, "plano_troca": 0.00720240343709896, "negociacao_divida": 0.005048763810117902, "internet_consumo": 0.44459979597912686, "plano_consulta": 0.1135155976812355, "seguranca_perda_roubo": 0.004556682310840494, "internet_pacote_adicional": 0.08707925456305064, "cancelamento_linha": 0.001550909092405557, "internet_problema_conexao": 0.01348548162031977, "reclamacao_atendimento": 0.0260712255626536, "roaming_pacote": 0.0021646241108085893, "marketplace_compra": 0.013794098630650726, "recarga_saldo": 0.0026487393098155536, "vas_consulta": 0.054589355841688864, "sem_correspondencia": 0.11391408452376835}, "confidence": 0.44459979597912686, "input_tokens": 32, "latency_ms": 28.935214000000542} +{"id": "g0105-internet_consumo-curto_neutro-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.029712855373131404, "atendimento_humano": 0.04152009946822972, "internet_pacote_adicional": 0.296416188829896, "seguranca_fraude": 0.041387967148602496, "plano_consulta": 0.13003472790070283, "internet_problema_conexao": 0.009313594411110961, "internet_consumo": 0.22189373937407525, "sem_correspondencia": 0.22972082749425132}, "confidence": 0.296416188829896, "input_tokens": 34, "latency_ms": 16.707661999987522} +{"id": "g0105-internet_consumo-curto_neutro-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.019340167573609773, "recarga_saldo": 0.0003078260165741505, "internet_consumo": 0.946197693824237, "sem_correspondencia": 0.034154312585579084}, "confidence": 0.946197693824237, "input_tokens": 29, "latency_ms": 15.041709999991326} +{"id": "g0105-internet_consumo-curto_neutro-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.00971219341451434, "plano_consulta": 0.05596256402037273, "internet_consumo": 0.5668615250588606, "sem_correspondencia": 0.36746371750625234}, "confidence": 0.5668615250588606, "input_tokens": 33, "latency_ms": 15.388148999988971} +{"id": "g0105-internet_consumo-curto_neutro-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0198989543827808, "internet_consumo": 0.7654377665731755, "recarga_saldo": 0.0012911719711508594, "sem_correspondencia": 0.2133721070728928}, "confidence": 0.7654377665731755, "input_tokens": 32, "latency_ms": 14.969600000029004} +{"id": "g0105-internet_consumo-curto_neutro-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.022575636051704928, "atendimento_humano": 0.06626112186844592, "internet_problema_conexao": 0.04968424270968772, "plano_nova_linha": 0.01981604709741596, "seguranca_fraude": 0.048740201969375514, "reclamacao_atendimento": 0.03590303380534514, "internet_consumo": 0.14961685630425064, "recarga_saldo": 0.011086278884127557, "internet_pacote_adicional": 0.10076418781783177, "suporte_chip_esim": 0.013128127313766223, "plano_consulta": 0.13473882132460083, "seguranca_perda_roubo": 0.08458003622315918, "fidelidade_pontos": 0.04061734409750033, "marketplace_pedido": 0.024666248532622084, "conta_explicacao": 0.02241884230424425, "sem_correspondencia": 0.17540297369592195}, "confidence": 0.17540297369592195, "input_tokens": 31, "latency_ms": 29.28290600004857} +{"id": "g0105-internet_consumo-curto_neutro-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.004475247019035107, "internet_consumo": 0.5356383804979895, "internet_pacote_adicional": 0.13848383428051306, "internet_problema_conexao": 0.010635326388652895, "plano_consulta": 0.06763407443130043, "suporte_configuracao": 0.01411530717774102, "plano_nova_linha": 0.009876128074572473, "sem_correspondencia": 0.21914170213019554}, "confidence": 0.5356383804979895, "input_tokens": 35, "latency_ms": 16.574940999987575} +{"id": "g0105-internet_consumo-curto_neutro-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.2941744733102136, "atendimento_humano": 0.04958613398136176, "troca_numero": 0.0014459563482122372, "internet_consumo": 0.18318777455959484, "recarga_saldo": 0.0025737463506120667, "beneficios_consulta": 0.07915720632944288, "plano_consulta": 0.10420890533383892, "parceiros_ofertas": 0.04582460392137589, "internet_problema_conexao": 0.041019202778119324, "seguranca_fraude": 0.021778992242017244, "reclamacao_atendimento": 0.02766367149148053, "sem_correspondencia": 0.1493793333537307}, "confidence": 0.2941744733102136, "input_tokens": 31, "latency_ms": 21.756107999976848} +{"id": "g0105-internet_consumo-curto_neutro-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.008130454922085967, "plano_consulta": 0.12164082326972897, "portabilidade": 0.00453825413991517, "conta_contestacao": 0.03327975239454287, "conta_vencimento": 0.002894442227934102, "vas_consulta": 0.06541901454973467, "marketplace_pedido": 0.0346767847649316, "conta_segunda_via": 0.016279472966788076, "roaming_pacote": 0.0020566374305347377, "negociacao_religacao": 0.0031791575669528923, "internet_pacote_adicional": 0.13416182270032506, "recarga_saldo": 0.001692224623308292, "troca_numero": 0.0014481696660634056, "internet_consumo": 0.4779235993258846, "internet_problema_conexao": 0.006780538163434679, "sem_correspondencia": 0.08589885128783495}, "confidence": 0.4779235993258846, "input_tokens": 32, "latency_ms": 27.426372999968862} +{"id": "g0105-internet_consumo-curto_neutro-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_pagamento_confirmacao": 0.0313221196816115, "internet_pacote_adicional": 0.44314431691783424, "plano_consulta": 0.11745163723259491, "internet_problema_conexao": 0.00898224259741824, "recarga_saldo": 0.00998955928893807, "internet_consumo": 0.2245690056633685, "roaming_cobranca": 0.002204819475342699, "sem_correspondencia": 0.16233629914289185}, "confidence": 0.44314431691783424, "input_tokens": 32, "latency_ms": 16.430469999988873} +{"id": "g0105-internet_consumo-curto_neutro-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.07962178122312394, "recarga_saldo": 0.0007551148125263655, "troca_numero": 0.00037770708727127654, "parceiros_ofertas": 0.006069757836608397, "internet_consumo": 0.8434462405139376, "internet_problema_conexao": 0.004508225024203656, "beneficios_consulta": 0.018636304025378955, "seguranca_fraude": 0.002669519655637613, "conta_vencimento": 0.0007668405718253989, "conta_debito_automatico_digital": 0.0004115556879250352, "internet_pacote_adicional": 0.008127518435584544, "sem_correspondencia": 0.034609435125977195}, "confidence": 0.8434462405139376, "input_tokens": 31, "latency_ms": 21.654511999997794} +{"id": "g0106-internet_consumo-informal_abreviado-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"negociacao_religacao": 0.008363490195433372, "recarga_saldo": 0.006628374263958754, "plano_nova_linha": 0.012458705644985983, "roaming_cobranca": 0.003900406976612826, "conta_contestacao": 0.05418834966504676, "troca_numero": 0.002508190521237397, "internet_consumo": 0.28579414582871626, "marketplace_compra": 0.04949782908609468, "suporte_sem_sinal": 0.08877234375856904, "internet_pacote_adicional": 0.08106908398475142, "internet_problema_conexao": 0.015583735336714534, "suporte_configuracao": 0.018711483559104215, "conta_explicacao": 0.04911717891418063, "plano_consulta": 0.1192681967289868, "conta_vencimento": 0.007704117056268308, "sem_correspondencia": 0.196434368479339}, "confidence": 0.28579414582871626, "input_tokens": 30, "latency_ms": 27.95538300000544} +{"id": "g0106-internet_consumo-informal_abreviado-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.09742983648396664, "recarga_saldo": 0.01097683633067093, "internet_consumo": 0.3183045160391446, "sem_correspondencia": 0.5732888111462179}, "confidence": 0.5732888111462179, "input_tokens": 35, "latency_ms": 14.900646000000961} +{"id": "g0106-internet_consumo-informal_abreviado-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.00802754652456913, "conta_vencimento": 0.004921331325885115, "marketplace_pedido": 0.017578496579081924, "negociacao_religacao": 0.003921493160187493, "internet_problema_conexao": 0.01711910306884907, "plano_consulta": 0.12488622121737043, "conta_debito_automatico_digital": 0.004553667040417844, "recarga_saldo": 0.0031807868995972627, "internet_consumo": 0.6414490079141988, "parceiros_ofertas": 0.0151124157407481, "internet_pacote_adicional": 0.01986770993808734, "sem_correspondencia": 0.13938222059100755}, "confidence": 0.6414490079141988, "input_tokens": 39, "latency_ms": 22.967213000015363} +{"id": "g0106-internet_consumo-informal_abreviado-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.005281799424907617, "internet_problema_conexao": 0.003968004566907842, "plano_consulta": 0.0784674354222999, "internet_pacote_adicional": 0.01880774443654762, "internet_consumo": 0.7593926718420548, "conta_vencimento": 0.006617321107053309, "recarga_saldo": 0.002255454406150914, "sem_correspondencia": 0.1252095687940779}, "confidence": 0.7593926718420548, "input_tokens": 36, "latency_ms": 16.323911999961638} +{"id": "g0106-internet_consumo-informal_abreviado-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.027442714860842005, "bonus_nao_recebido": 0.05137051417081229, "internet_pacote_adicional": 0.10962261524772, "suporte_sem_sinal": 0.10437929173388824, "plano_nova_linha": 0.016094931628124986, "internet_problema_conexao": 0.10866840453127864, "fidelidade_pontos": 0.09714579156986232, "roaming_pacote": 0.004241368547692595, "recarga_saldo": 0.009737459516468833, "plano_consulta": 0.1803142051447484, "internet_consumo": 0.07287128695757084, "sem_correspondencia": 0.21811141609099083}, "confidence": 0.21811141609099083, "input_tokens": 41, "latency_ms": 22.843740999974216} +{"id": "g0106-internet_consumo-informal_abreviado-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"atendimento_humano": 0.01434189730228338, "plano_nova_linha": 0.0022251295394593055, "conta_contestacao": 0.008199718365439654, "internet_problema_conexao": 0.0021376804396761903, "internet_pacote_adicional": 0.014494101497584705, "plano_consulta": 0.05485110702540531, "recarga_saldo": 0.0005752616341841538, "suporte_chip_esim": 0.0014643640946001737, "internet_consumo": 0.8217179100190442, "seguranca_perda_roubo": 0.0022222475615708164, "conta_pagamento_confirmacao": 0.007466689687658308, "conta_segunda_via": 0.008348272707341401, "fidelidade_pontos": 0.005249088029043293, "plano_troca": 0.0014769672181341776, "recarga_nao_creditada": 0.0004999544786086068, "sem_correspondencia": 0.05472961039996641}, "confidence": 0.8217179100190442, "input_tokens": 33, "latency_ms": 30.220654999993712} +{"id": "g0106-internet_consumo-informal_abreviado-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.04140874915453144, "recarga_saldo": 0.00260116147318818, "internet_consumo": 0.2577744597529323, "sem_correspondencia": 0.6982156296193481}, "confidence": 0.6982156296193481, "input_tokens": 44, "latency_ms": 15.082317999997485} +{"id": "g0106-internet_consumo-informal_abreviado-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.26429643648586587, "negociacao_religacao": 0.006727610101831297, "parceiros_ofertas": 0.04366960653454461, "seguranca_fraude": 0.02346265264658971, "suporte_chip_esim": 0.0063658085189792326, "plano_consulta": 0.23704398649694985, "internet_problema_conexao": 0.013425632086114627, "internet_consumo": 0.16566897566130298, "plano_nova_linha": 0.009026303689816838, "recarga_saldo": 0.053041371287338226, "negociacao_divida": 0.005903930274078286, "sem_correspondencia": 0.1713676862165885}, "confidence": 0.26429643648586587, "input_tokens": 33, "latency_ms": 22.832354999991367} +{"id": "g0106-internet_consumo-informal_abreviado-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.00530116928269955, "internet_consumo": 0.18176225386388076, "plano_consulta": 0.04575664690692848, "sem_correspondencia": 0.7671799299464912}, "confidence": 0.7671799299464912, "input_tokens": 36, "latency_ms": 15.113367999958882} +{"id": "g0106-internet_consumo-informal_abreviado-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.028578496917147367, "internet_pacote_adicional": 0.1863608771311229, "beneficios_consulta": 0.053003488946871465, "recarga_saldo": 0.0034585703892956155, "internet_consumo": 0.11364569295370194, "roaming_cobranca": 0.0020788341824563134, "vas_cancelamento": 0.0065518360250158255, "internet_problema_conexao": 0.11119056278168767, "plano_nova_linha": 0.01255193235310484, "suporte_configuracao": 0.015575545538968807, "plano_consulta": 0.09052748803194112, "seguranca_perda_roubo": 0.025277245301284976, "conta_vencimento": 0.004246168687839061, "vas_consulta": 0.14361247142780686, "recarga_nao_creditada": 0.0036169385304195114, "sem_correspondencia": 0.19972385080133573}, "confidence": 0.19972385080133573, "input_tokens": 39, "latency_ms": 29.27317499995752} +{"id": "g0106-internet_consumo-informal_abreviado-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.09046007473770348, "recarga_saldo": 0.008574226663513209, "internet_consumo": 0.7391287505465117, "sem_correspondencia": 0.16183694805227158}, "confidence": 0.7391287505465117, "input_tokens": 36, "latency_ms": 14.889228000015464} +{"id": "g0106-internet_consumo-informal_abreviado-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.8388648292908962, "plano_consulta": 0.018557087161599796, "recarga_saldo": 0.002256407239498143, "sem_correspondencia": 0.1403216763080058}, "confidence": 0.8388648292908962, "input_tokens": 32, "latency_ms": 15.092524000010599} +{"id": "g0108-internet_consumo-regionalismo-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.5637047203996758, "plano_consulta": 0.05076318320262131, "recarga_saldo": 0.007385264817970513, "sem_correspondencia": 0.3781468315797324}, "confidence": 0.5637047203996758, "input_tokens": 36, "latency_ms": 14.995365000004313} +{"id": "g0108-internet_consumo-regionalismo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.00971912931687405, "plano_consulta": 0.09334182417611825, "marketplace_pedido": 0.03330221284908999, "seguranca_fraude": 0.037021527653749546, "suporte_sem_sinal": 0.0943538663060469, "reclamacao_atendimento": 0.027069949543487157, "internet_pacote_adicional": 0.4295205921938066, "suporte_configuracao": 0.01590509285359789, "atendimento_humano": 0.058889863845962134, "conta_segunda_via": 0.026460525599271575, "portabilidade": 0.006418988353104732, "conta_explicacao": 0.02975811520493565, "internet_problema_conexao": 0.030468652837592963, "suporte_chip_esim": 0.006101409228749442, "fidelidade_resgate": 0.012021101596969404, "sem_correspondencia": 0.08964714844064368}, "confidence": 0.4295205921938066, "input_tokens": 33, "latency_ms": 29.907256000001325} +{"id": "g0108-internet_consumo-regionalismo-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_cobranca": 0.001906048574619567, "cadastro_atualizacao": 0.03074632322405479, "marketplace_compra": 0.028327836736180573, "internet_consumo": 0.6691140771631643, "suporte_chip_esim": 0.007047196636382649, "parceiros_ofertas": 0.02062706350494508, "beneficios_consulta": 0.04837388718160607, "plano_consulta": 0.07197945822236287, "plano_nova_linha": 0.0025499179939302646, "troca_numero": 0.000938542104341605, "internet_problema_conexao": 0.004957586238391112, "internet_pacote_adicional": 0.01377409466410138, "recarga_saldo": 0.0027088381852504477, "conta_segunda_via": 0.00729374380772693, "seguranca_fraude": 0.021730205820777126, "sem_correspondencia": 0.06792517994216529}, "confidence": 0.6691140771631643, "input_tokens": 37, "latency_ms": 30.010855000000447} +{"id": "g0108-internet_consumo-regionalismo-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.06323694125555007, "internet_pacote_adicional": 0.3575610167167473, "internet_problema_conexao": 0.03729974361279156, "negociacao_religacao": 0.007913508994172244, "recarga_saldo": 0.0988656201089016, "marketplace_pedido": 0.05186385643854127, "vas_cancelamento": 0.006646106474556798, "plano_consulta": 0.1174791684697558, "troca_numero": 0.002884417504076554, "vas_contratacao": 0.015780563615142764, "roaming_pacote": 0.005012588918605154, "sem_correspondencia": 0.2354564678911589}, "confidence": 0.3575610167167473, "input_tokens": 33, "latency_ms": 22.1437710000032} +{"id": "g0108-internet_consumo-regionalismo-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.005582459036651465, "internet_pacote_adicional": 0.25465909701989015, "internet_problema_conexao": 0.18458995988057295, "plano_consulta": 0.10293340364521039, "recarga_saldo": 0.0061768621903568206, "fidelidade_resgate": 0.0120406910179283, "internet_consumo": 0.15541801500702432, "sem_correspondencia": 0.2785995122023656}, "confidence": 0.2785995122023656, "input_tokens": 32, "latency_ms": 16.626787999996395} +{"id": "g0108-internet_consumo-regionalismo-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.4861645150688418, "internet_pacote_adicional": 0.08755329754767101, "suporte_chip_esim": 0.014397525468747521, "fidelidade_resgate": 0.010742079187378677, "recarga_saldo": 0.004104472234248053, "conta_debito_automatico_digital": 0.004941148592271861, "suporte_sem_sinal": 0.09369994389108083, "seguranca_fraude": 0.02585140324382131, "plano_consulta": 0.0841699222246552, "suporte_configuracao": 0.018378222152809723, "internet_problema_conexao": 0.00692721238528127, "sem_correspondencia": 0.16307025800319275}, "confidence": 0.4861645150688418, "input_tokens": 38, "latency_ms": 24.163751999992655} +{"id": "g0108-internet_consumo-regionalismo-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.7695376675927212, "recarga_saldo": 0.0035764886081652374, "plano_consulta": 0.028070413719921954, "sem_correspondencia": 0.1988154300791916}, "confidence": 0.7695376675927212, "input_tokens": 43, "latency_ms": 15.140530999985913} +{"id": "g0108-internet_consumo-regionalismo-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.09467390706461477, "roaming_duvida": 0.007713670805927208, "internet_pacote_adicional": 0.03939863513602731, "seguranca_perda_roubo": 0.01531118332859427, "recarga_saldo": 0.0029804677964029376, "internet_problema_conexao": 0.00932796723893475, "internet_consumo": 0.6871527815772022, "sem_correspondencia": 0.14344138705229656}, "confidence": 0.6871527815772022, "input_tokens": 32, "latency_ms": 16.406504000030964} +{"id": "g0108-internet_consumo-regionalismo-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.022017580988497633, "internet_pacote_adicional": 0.10646862343313344, "internet_problema_conexao": 0.015824405189067216, "recarga_saldo": 0.011991490392168926, "reclamacao_atendimento": 0.02900220028539849, "plano_consulta": 0.24876088942323127, "vas_contratacao": 0.010466812919729528, "fidelidade_pontos": 0.04490245052091984, "roaming_pacote": 0.002870193397655365, "vas_consulta": 0.2513390733850077, "roaming_duvida": 0.0040361461427948905, "cancelamento_linha": 0.021558215450136736, "internet_consumo": 0.1125370988673778, "conta_explicacao": 0.03155158030311035, "suporte_chip_esim": 0.002570982742929679, "sem_correspondencia": 0.08410225655884108}, "confidence": 0.2513390733850077, "input_tokens": 36, "latency_ms": 30.02528799999027} +{"id": "g0108-internet_consumo-regionalismo-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.02236881328584723, "internet_problema_conexao": 0.019515555896910092, "troca_numero": 0.004599908056209484, "conta_contestacao": 0.04338023518671556, "bonus_nao_recebido": 0.014768496089879455, "internet_consumo": 0.36698434259149726, "suporte_configuracao": 0.023553800110099363, "conta_debito_automatico_digital": 0.007603121873711855, "conta_vencimento": 0.006277460646707661, "recarga_saldo": 0.00891565471292942, "portabilidade": 0.007912864374292393, "recarga_realizar": 0.005085621151414203, "plano_consulta": 0.11265230163252739, "internet_pacote_adicional": 0.10389664067653338, "cadastro_atualizacao": 0.03207646093746329, "sem_correspondencia": 0.22040872277726195}, "confidence": 0.36698434259149726, "input_tokens": 32, "latency_ms": 28.885344999991958} +{"id": "g0108-internet_consumo-regionalismo-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 55, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.016203703630405165, "internet_pacote_adicional": 0.10795353533994745, "recarga_saldo": 0.3060079268255669, "internet_consumo": 0.08887978792175295, "atendimento_humano": 0.05275328545790085, "internet_problema_conexao": 0.17853424252347683, "plano_consulta": 0.060167734588514286, "sem_correspondencia": 0.18949978371243562}, "confidence": 0.3060079268255669, "input_tokens": 37, "latency_ms": 16.624682999974993} +{"id": "g0108-internet_consumo-regionalismo-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0032510628056513983, "internet_pacote_adicional": 0.0600639190288273, "parceiros_ofertas": 0.05155966216234853, "cancelamento_linha": 0.0013569252748125405, "plano_consulta": 0.09286812977217115, "internet_problema_conexao": 0.006029585095329778, "cadastro_atualizacao": 0.03399165823820584, "fidelidade_resgate": 0.004801926350093753, "internet_consumo": 0.6543848714911403, "portabilidade": 0.002558013735427243, "negociacao_divida": 0.0030056062143382655, "sem_correspondencia": 0.08612863983165382}, "confidence": 0.6543848714911403, "input_tokens": 36, "latency_ms": 22.12295199996106} +{"id": "g0114-internet_problema_conexao-erros_digitacao-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_consulta": 0.12292953477579559, "bonus_nao_recebido": 0.03919738870786829, "internet_problema_conexao": 0.20797480468473095, "internet_pacote_adicional": 0.06655434463267298, "vas_consulta": 0.11346298361088443, "roaming_duvida": 0.006876375934213974, "conta_vencimento": 0.005215871104092486, "vas_cancelamento": 0.005610771895854783, "internet_consumo": 0.11236209328169111, "suporte_configuracao": 0.024238580634680366, "conta_segunda_via": 0.010381045664260713, "suporte_sem_sinal": 0.084331228622253, "beneficios_consulta": 0.06639286820074933, "fidelidade_pontos": 0.0164601559302384, "cancelamento_linha": 0.00901507019890879, "sem_correspondencia": 0.10899688212110481}, "confidence": 0.20797480468473095, "input_tokens": 40, "latency_ms": 30.541951999964567} +{"id": "g0114-internet_problema_conexao-erros_digitacao-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.04249696433544159, "suporte_sem_sinal": 0.13114161789417267, "internet_problema_conexao": 0.63314288854599, "sem_correspondencia": 0.19321852922439575}, "confidence": 0.63314288854599, "input_tokens": 39, "latency_ms": 15.729935000024398} +{"id": "g0114-internet_problema_conexao-erros_digitacao-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.010417227039062272, "fidelidade_resgate": 0.01079044895161409, "seguranca_fraude": 0.02219735145607239, "internet_pacote_adicional": 0.2337740377349222, "conta_vencimento": 0.0032672007101438535, "parceiros_ofertas": 0.022563085535551433, "conta_debito_automatico_digital": 0.006509313919865082, "marketplace_pedido": 0.02251460274772773, "internet_consumo": 0.1267087089261893, "roaming_pacote": 0.0068436228491627615, "suporte_configuracao": 0.023338020379232476, "marketplace_compra": 0.031740224040962085, "suporte_sem_sinal": 0.1427049555436908, "internet_problema_conexao": 0.18589801025925845, "recarga_nao_creditada": 0.005465622213883921, "sem_correspondencia": 0.14526756769266116}, "confidence": 0.2337740377349222, "input_tokens": 36, "latency_ms": 29.784409000001233} +{"id": "g0114-internet_problema_conexao-erros_digitacao-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.16146772671320456, "negociacao_religacao": 0.007101449926950668, "plano_nova_linha": 0.0505526238672903, "internet_pacote_adicional": 0.22341338697142757, "roaming_pacote": 0.0036816358520401437, "seguranca_fraude": 0.053855883390742654, "suporte_configuracao": 0.03424233479806544, "marketplace_pedido": 0.027209612750006874, "internet_problema_conexao": 0.13380753638826795, "suporte_chip_esim": 0.005833001652508465, "suporte_sem_sinal": 0.14563032598191472, "sem_correspondencia": 0.15320448170758064}, "confidence": 0.22341338697142757, "input_tokens": 36, "latency_ms": 23.604201000011926} +{"id": "g0114-internet_problema_conexao-erros_digitacao-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.004880283273323715, "roaming_duvida": 0.006493508211010549, "seguranca_perda_roubo": 0.013049320974073682, "suporte_configuracao": 0.02259282508866168, "conta_contestacao": 0.039868807562548306, "plano_troca": 0.005005897740198745, "internet_pacote_adicional": 0.19086420005808286, "suporte_sem_sinal": 0.08893231004694918, "internet_problema_conexao": 0.215390320523714, "conta_segunda_via": 0.009961823502498185, "fidelidade_pontos": 0.01599332584407143, "recarga_realizar": 0.004272364760476813, "internet_consumo": 0.10154917601836427, "bonus_nao_recebido": 0.016498622382921733, "vas_consulta": 0.14940766251461002, "sem_correspondencia": 0.11523955149849484}, "confidence": 0.215390320523714, "input_tokens": 42, "latency_ms": 31.13344700000198} +{"id": "g0114-internet_problema_conexao-erros_digitacao-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.05359766778948856, "atendimento_humano": 0.04637298487332317, "suporte_configuracao": 0.02992368757632405, "internet_pacote_adicional": 0.2849347669351462, "suporte_sem_sinal": 0.09564513229725488, "beneficios_consulta": 0.05732483201093687, "desconto_retencao": 0.011074761231728934, "suporte_chip_esim": 0.006570602481264107, "internet_consumo": 0.04054212308574921, "roaming_pacote": 0.0019365178252432598, "internet_problema_conexao": 0.28835410668552097, "sem_correspondencia": 0.08372281720801979}, "confidence": 0.28835410668552097, "input_tokens": 35, "latency_ms": 22.909934000040266} +{"id": "g0114-internet_problema_conexao-erros_digitacao-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.008239109080618865, "seguranca_perda_roubo": 0.006629680292629191, "reclamacao_atendimento": 0.0482219830829026, "fidelidade_resgate": 0.01911396722185514, "vas_cancelamento": 0.003856817498603115, "beneficios_consulta": 0.1187646167149273, "suporte_sem_sinal": 0.06332761803175456, "roaming_pacote": 0.006959324246681282, "cancelamento_linha": 0.0028392931020436245, "internet_consumo": 0.11628167347463082, "fidelidade_pontos": 0.03533649076987499, "internet_pacote_adicional": 0.13873545844862534, "suporte_configuracao": 0.031650658741105335, "cadastro_atualizacao": 0.020266100792586013, "internet_problema_conexao": 0.24710023437687229, "sem_correspondencia": 0.13267697412428955}, "confidence": 0.24710023437687229, "input_tokens": 39, "latency_ms": 31.195829000012054} +{"id": "g0114-internet_problema_conexao-erros_digitacao-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.028201601690199928, "vas_contratacao": 0.00958901526508535, "internet_consumo": 0.09914117057173363, "suporte_sem_sinal": 0.0911872065979479, "internet_problema_conexao": 0.45051531850927173, "atendimento_humano": 0.029675702749524288, "internet_pacote_adicional": 0.16506294491076887, "sem_correspondencia": 0.12662703970546826}, "confidence": 0.45051531850927173, "input_tokens": 40, "latency_ms": 16.98711699998512} +{"id": "g0114-internet_problema_conexao-erros_digitacao-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.34764640365880084, "fidelidade_pontos": 0.018367552518248554, "bonus_nao_recebido": 0.03653249395449026, "vas_cancelamento": 0.014618998838002599, "internet_consumo": 0.09225772014054144, "plano_consulta": 0.13106095354498448, "negociacao_divida": 0.008045418851427991, "roaming_pacote": 0.0032839578414321944, "conta_explicacao": 0.02137712504320571, "conta_debito_automatico_digital": 0.008283568270376357, "suporte_sem_sinal": 0.08006068797580004, "suporte_configuracao": 0.0266634328726514, "vas_contratacao": 0.00896126653965071, "internet_pacote_adicional": 0.049297640321412456, "roaming_cobranca": 0.00372141377717206, "sem_correspondencia": 0.14982136585180292}, "confidence": 0.34764640365880084, "input_tokens": 37, "latency_ms": 30.450008000002526} +{"id": "g0114-internet_problema_conexao-erros_digitacao-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0924730273128905, "desconto_retencao": 0.01180700922312583, "internet_consumo": 0.09437322333125728, "reclamacao_atendimento": 0.08566736917684539, "internet_pacote_adicional": 0.1938969881709871, "vas_consulta": 0.07659157135516576, "negociacao_religacao": 0.003870828426597438, "internet_problema_conexao": 0.22697416756309857, "parceiros_ofertas": 0.020825724423276622, "conta_vencimento": 0.0034537647279129246, "conta_contestacao": 0.018026520887990203, "fidelidade_pontos": 0.016148751116546595, "roaming_pacote": 0.0022671433881713316, "roaming_cobranca": 0.0028957921607519524, "suporte_configuracao": 0.028017313309425158, "sem_correspondencia": 0.12271080542595733}, "confidence": 0.22697416756309857, "input_tokens": 39, "latency_ms": 28.873600999986593} +{"id": "g0114-internet_problema_conexao-erros_digitacao-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.27709763700675843, "suporte_configuracao": 0.017583463025872836, "conta_contestacao": 0.029470811397760806, "internet_pacote_adicional": 0.21254633747565457, "plano_consulta": 0.04079382108060279, "conta_pagamento_confirmacao": 0.010677401916137414, "internet_consumo": 0.10159462094371363, "suporte_sem_sinal": 0.06533595749572663, "seguranca_perda_roubo": 0.014780244228181503, "conta_debito_automatico_digital": 0.0029530327572129624, "vas_consulta": 0.10298221719620705, "sem_correspondencia": 0.12418445547617138}, "confidence": 0.27709763700675843, "input_tokens": 38, "latency_ms": 24.47056299996575} +{"id": "g0114-internet_problema_conexao-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.013638341716817375, "suporte_configuracao": 0.025728586905416274, "reclamacao_atendimento": 0.08163203249628823, "atendimento_humano": 0.08551274933309026, "conta_segunda_via": 0.039861846473904325, "suporte_sem_sinal": 0.11131513051358205, "internet_pacote_adicional": 0.1696126003726554, "bonus_nao_recebido": 0.04674931214761871, "recarga_realizar": 0.012982119727522341, "cancelamento_linha": 0.005265180920973722, "roaming_cobranca": 0.004510401255155347, "internet_consumo": 0.23376162208667906, "roaming_pacote": 0.002585239692773616, "plano_nova_linha": 0.010813113236534189, "conta_contestacao": 0.022596668315233343, "sem_correspondencia": 0.13343505480575574}, "confidence": 0.23376162208667906, "input_tokens": 41, "latency_ms": 29.650568000022304} +{"id": "g0115-internet_problema_conexao-regionalismo-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.09293587425214674, "internet_pacote_adicional": 0.1846109016619725, "troca_numero": 0.0007383984565955255, "fidelidade_pontos": 0.005144146226435097, "suporte_sem_sinal": 0.05600289579338676, "internet_problema_conexao": 0.4887931900547011, "plano_nova_linha": 0.007476670137023096, "suporte_configuracao": 0.02157318387096722, "conta_debito_automatico_digital": 0.000648551498502832, "recarga_nao_creditada": 0.0007423149590261206, "internet_consumo": 0.05284151761598267, "sem_correspondencia": 0.08849235547326034}, "confidence": 0.4887931900547011, "input_tokens": 70, "latency_ms": 24.591880000002675} +{"id": "g0115-internet_problema_conexao-regionalismo-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.23379124207044888, "troca_numero": 0.0008859353051814625, "beneficios_consulta": 0.0482298491583351, "plano_nova_linha": 0.009960867888955125, "internet_consumo": 0.11590002970995973, "recarga_nao_creditada": 0.004531874980156571, "suporte_configuracao": 0.02735587884814614, "internet_pacote_adicional": 0.08807421105857488, "internet_problema_conexao": 0.2152326198731478, "vas_contratacao": 0.009653749355728769, "negociacao_religacao": 0.003956233319824258, "sem_correspondencia": 0.2424275084315413}, "confidence": 0.2424275084315413, "input_tokens": 58, "latency_ms": 23.60560999994732} +{"id": "g0115-internet_problema_conexao-regionalismo-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 113, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.03664514336566631, "suporte_sem_sinal": 0.10937674454194171, "internet_problema_conexao": 0.7663114074339701, "sem_correspondencia": 0.08766670465842187}, "confidence": 0.7663114074339701, "input_tokens": 58, "latency_ms": 15.446528000040871} +{"id": "g0115-internet_problema_conexao-regionalismo-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.19520583835812888, "fidelidade_pontos": 0.0813723793803285, "suporte_configuracao": 0.02315571159940025, "portabilidade": 0.004471611592836963, "recarga_nao_creditada": 0.00295327278431171, "conta_explicacao": 0.015054194541602747, "plano_troca": 0.0055461861017454825, "marketplace_compra": 0.04491468136790079, "conta_debito_automatico_digital": 0.002727347180803649, "vas_consulta": 0.09753149790769204, "internet_pacote_adicional": 0.12217384073751111, "fidelidade_resgate": 0.025393853153024577, "parceiros_ofertas": 0.028184319329438455, "internet_consumo": 0.09708849380018826, "suporte_sem_sinal": 0.117224650615117, "sem_correspondencia": 0.13700212154996957}, "confidence": 0.19520583835812888, "input_tokens": 55, "latency_ms": 31.307085000037205} +{"id": "g0115-internet_problema_conexao-regionalismo-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.1651205968062943, "roaming_pacote": 0.0028417570849693097, "conta_explicacao": 0.018113511786023932, "internet_problema_conexao": 0.27148531540143533, "suporte_configuracao": 0.03130437251787945, "internet_pacote_adicional": 0.10158408306637726, "portabilidade": 0.006175835527242392, "cancelamento_linha": 0.0015423161451042797, "recarga_realizar": 0.00144478559443062, "fidelidade_pontos": 0.009411785393297178, "internet_consumo": 0.06351542114496292, "sem_correspondencia": 0.327460219531983}, "confidence": 0.327460219531983, "input_tokens": 60, "latency_ms": 23.651320999988457} +{"id": "g0115-internet_problema_conexao-regionalismo-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.5920343310827861, "suporte_sem_sinal": 0.13410633602579927, "suporte_configuracao": 0.02646887262956988, "sem_correspondencia": 0.2473904602618447}, "confidence": 0.5920343310827861, "input_tokens": 63, "latency_ms": 15.524862999996003} +{"id": "g0115-internet_problema_conexao-regionalismo-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_nova_linha": 0.009110803407156094, "recarga_nao_creditada": 0.0018873761999292566, "conta_vencimento": 0.0025770849912367865, "suporte_sem_sinal": 0.07412535458705191, "negociacao_religacao": 0.0025438353760670134, "internet_pacote_adicional": 0.3180385449305905, "marketplace_compra": 0.032147592267794144, "plano_troca": 0.0036366630968080412, "internet_consumo": 0.07312575482353778, "fidelidade_pontos": 0.010181164133402443, "suporte_configuracao": 0.0196106205125612, "bonus_nao_recebido": 0.004148947824192277, "vas_contratacao": 0.006356792493192152, "reclamacao_atendimento": 0.0678147198407958, "internet_problema_conexao": 0.2458548266809414, "sem_correspondencia": 0.12883991883474313}, "confidence": 0.3180385449305905, "input_tokens": 59, "latency_ms": 30.674666999971123} +{"id": "g0115-internet_problema_conexao-regionalismo-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 139, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.0034933313987652315, "internet_consumo": 0.10678909798554403, "suporte_configuracao": 0.026150740877916967, "internet_pacote_adicional": 0.09637151730337379, "suporte_sem_sinal": 0.23350741143157638, "seguranca_fraude": 0.06515968639522557, "internet_problema_conexao": 0.31207293504530886, "sem_correspondencia": 0.1564552795622891}, "confidence": 0.31207293504530886, "input_tokens": 63, "latency_ms": 18.036332000008315} +{"id": "g0115-internet_problema_conexao-regionalismo-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.05212737478554828, "parceiros_ofertas": 0.03476504390657434, "plano_consulta": 0.15884698141840053, "conta_debito_automatico_digital": 0.01439054932943537, "internet_pacote_adicional": 0.052393148183099626, "fidelidade_resgate": 0.005702096756140104, "internet_consumo": 0.08177148913440031, "internet_problema_conexao": 0.29241306886651774, "atendimento_humano": 0.039326062307603396, "cadastro_atualizacao": 0.009455901990027476, "suporte_sem_sinal": 0.09694331569310781, "portabilidade": 0.004717195150122437, "suporte_configuracao": 0.0327023394009554, "negociacao_religacao": 0.0031332398291868593, "conta_vencimento": 0.0014710667962763051, "sem_correspondencia": 0.11984112645260397}, "confidence": 0.29241306886651774, "input_tokens": 57, "latency_ms": 31.225173999985145} +{"id": "g0115-internet_problema_conexao-regionalismo-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.028582672907596942, "internet_problema_conexao": 0.34893073884266707, "internet_pacote_adicional": 0.1365136623943092, "suporte_sem_sinal": 0.16596500220038457, "suporte_configuracao": 0.045040941763723585, "suporte_chip_esim": 0.009209553513843817, "internet_consumo": 0.07209595138374075, "sem_correspondencia": 0.19366147699373404}, "confidence": 0.34893073884266707, "input_tokens": 65, "latency_ms": 18.10375100001238} +{"id": "g0115-internet_problema_conexao-regionalismo-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 129, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.034330912174174416, "internet_pacote_adicional": 0.2375344203612843, "suporte_sem_sinal": 0.14471992951389354, "roaming_cobranca": 0.0022179568341324815, "conta_contestacao": 0.047984890974952545, "seguranca_perda_roubo": 0.10004150192282281, "internet_problema_conexao": 0.14270979265712522, "internet_consumo": 0.08148590532238063, "marketplace_pedido": 0.015855061001063285, "recarga_saldo": 0.022441828780168403, "negociacao_religacao": 0.0035436633290513186, "sem_correspondencia": 0.16713413712895106}, "confidence": 0.2375344203612843, "input_tokens": 61, "latency_ms": 23.88506699998061} +{"id": "g0115-internet_problema_conexao-regionalismo-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.12209032120331517, "reclamacao_atendimento": 0.07730044671105249, "internet_consumo": 0.12452314446206922, "troca_numero": 0.002035792981950482, "plano_nova_linha": 0.0077722601277752865, "fidelidade_pontos": 0.0402240579739902, "portabilidade": 0.003987261221337781, "internet_pacote_adicional": 0.11309809598476606, "seguranca_fraude": 0.04227755726129407, "recarga_realizar": 0.004968492938364747, "internet_problema_conexao": 0.2620542132997483, "suporte_configuracao": 0.02103370122649173, "marketplace_compra": 0.0343163061657301, "fidelidade_resgate": 0.0135587141517419, "recarga_nao_creditada": 0.0035233831691330983, "sem_correspondencia": 0.12723625112123937}, "confidence": 0.2620542132997483, "input_tokens": 58, "latency_ms": 30.97120700005007} +{"id": "g0117-internet_problema_conexao-longo_contexto-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 280, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.6631316771978109, "vas_consulta": 0.1157700951454701, "conta_segunda_via": 0.004041034039169181, "internet_consumo": 0.0353931578793854, "recarga_nao_creditada": 0.0015410150247646803, "vas_contratacao": 0.003371006622767525, "internet_pacote_adicional": 0.03536905897777725, "plano_consulta": 0.013430935519317354, "suporte_configuracao": 0.02057433200850993, "suporte_sem_sinal": 0.05254824914033311, "negociacao_divida": 0.0020348693981576986, "sem_correspondencia": 0.05279456904653689}, "confidence": 0.6631316771978109, "input_tokens": 110, "latency_ms": 27.816611000048397} +{"id": "g0117-internet_problema_conexao-longo_contexto-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 267, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.02811591846730236, "conta_debito_automatico_digital": 0.0058837518964538985, "internet_pacote_adicional": 0.035419580479607575, "fidelidade_pontos": 0.011467688728445497, "suporte_sem_sinal": 0.10639043044031056, "internet_problema_conexao": 0.6763959580523876, "conta_pagamento_confirmacao": 0.005414881309162217, "internet_consumo": 0.042497884798673606, "recarga_saldo": 0.0010633014919451988, "recarga_realizar": 0.0015305328352217186, "parceiros_ofertas": 0.007753475412942404, "sem_correspondencia": 0.0780665960875474}, "confidence": 0.6763959580523876, "input_tokens": 104, "latency_ms": 28.292974999999387} +{"id": "g0117-internet_problema_conexao-longo_contexto-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.6830309296589389, "vas_consulta": 0.13154957205323833, "desconto_retencao": 0.005155785207935248, "internet_consumo": 0.032044546050804756, "suporte_configuracao": 0.02222837220849367, "vas_cancelamento": 0.0018447895546706095, "parceiros_ofertas": 0.00943922008438756, "internet_pacote_adicional": 0.02800399172926802, "roaming_cobranca": 0.0018641371998271688, "suporte_sem_sinal": 0.039925364453263536, "conta_explicacao": 0.0057836270325794525, "sem_correspondencia": 0.03912966476659279}, "confidence": 0.6830309296589389, "input_tokens": 104, "latency_ms": 27.554021000014473} +{"id": "g0117-internet_problema_conexao-longo_contexto-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 234, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.06730481681355163, "suporte_configuracao": 0.01574867148330786, "internet_problema_conexao": 0.8500257946539315, "sem_correspondencia": 0.06692071704920902}, "confidence": 0.8500257946539315, "input_tokens": 96, "latency_ms": 15.685269000016433} +{"id": "g0117-internet_problema_conexao-longo_contexto-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.13421226669171651, "troca_numero": 0.0006466493764182957, "conta_vencimento": 0.0014251075526320628, "recarga_saldo": 0.001143531260328207, "internet_pacote_adicional": 0.08141037598102717, "beneficios_consulta": 0.06404801282154733, "negociacao_divida": 0.0022360768020485847, "recarga_nao_creditada": 0.0010148657905510246, "plano_troca": 0.0032168630558089724, "seguranca_perda_roubo": 0.12675150880667427, "suporte_configuracao": 0.022824875383326948, "internet_problema_conexao": 0.40756197644110925, "roaming_pacote": 0.0013801179214255152, "internet_consumo": 0.06347765599136161, "seguranca_fraude": 0.019788290761639758, "sem_correspondencia": 0.06886182536238446}, "confidence": 0.40756197644110925, "input_tokens": 91, "latency_ms": 32.711210999991636} +{"id": "g0117-internet_problema_conexao-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 249, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"vas_cancelamento": 0.004176916408693078, "internet_pacote_adicional": 0.05949723140229827, "suporte_sem_sinal": 0.14628822590614812, "roaming_duvida": 0.009124794656243362, "conta_explicacao": 0.02071645597287724, "fidelidade_pontos": 0.022491757903768755, "internet_consumo": 0.2288919160296704, "marketplace_pedido": 0.011753489784192418, "cadastro_atualizacao": 0.028830564505284494, "recarga_saldo": 0.002633779217706322, "suporte_configuracao": 0.27236645462574244, "seguranca_fraude": 0.01761708347067178, "desconto_retencao": 0.008767893231663857, "plano_consulta": 0.03202023245323569, "conta_vencimento": 0.004107361981620943, "sem_correspondencia": 0.1307158424501828}, "confidence": 0.27236645462574244, "input_tokens": 92, "latency_ms": 34.7558450000065} +{"id": "g0117-internet_problema_conexao-longo_contexto-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.008464611293088856, "suporte_sem_sinal": 0.38672132020297123, "internet_problema_conexao": 0.18346888168656977, "internet_consumo": 0.07052343470088085, "conta_vencimento": 0.0024753136555722664, "marketplace_compra": 0.012304730011238343, "atendimento_humano": 0.08380790955960582, "vas_cancelamento": 0.003487396118927675, "negociacao_religacao": 0.0030691749987970104, "reclamacao_atendimento": 0.06188280995716918, "recarga_nao_creditada": 0.0022235943884326963, "internet_pacote_adicional": 0.05002870503866496, "conta_contestacao": 0.01862823439069529, "suporte_configuracao": 0.0276413695447402, "marketplace_pedido": 0.007275208500683466, "sem_correspondencia": 0.07799730595196236}, "confidence": 0.38672132020297123, "input_tokens": 88, "latency_ms": 34.20093299996552} +{"id": "g0117-internet_problema_conexao-longo_contexto-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.048755909973242466, "suporte_configuracao": 0.009798615001789052, "internet_problema_conexao": 0.9143807343141509, "sem_correspondencia": 0.02706474071081755}, "confidence": 0.9143807343141509, "input_tokens": 107, "latency_ms": 16.06459099997437} +{"id": "g0117-internet_problema_conexao-longo_contexto-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.06941152338157772, "suporte_configuracao": 0.01493861148156743, "internet_problema_conexao": 0.8640571204421776, "sem_correspondencia": 0.0515927446946772}, "confidence": 0.8640571204421776, "input_tokens": 90, "latency_ms": 15.486479000003328} +{"id": "g0117-internet_problema_conexao-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 248, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.40809132508678386, "conta_debito_automatico_digital": 0.010093969942239022, "suporte_configuracao": 0.054577200079973784, "conta_pagamento_confirmacao": 0.007700886362207503, "internet_consumo": 0.1567915634217235, "roaming_duvida": 0.020586717298625486, "suporte_sem_sinal": 0.22476659087185027, "sem_correspondencia": 0.11739174693659656}, "confidence": 0.40809132508678386, "input_tokens": 104, "latency_ms": 21.61238699994783} +{"id": "g0117-internet_problema_conexao-longo_contexto-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.0063954233876870655, "internet_problema_conexao": 0.8385475367710895, "vas_cancelamento": 0.0015502916815023444, "internet_consumo": 0.018957479128624322, "internet_pacote_adicional": 0.011226972685298124, "suporte_sem_sinal": 0.04712580939936154, "suporte_configuracao": 0.012490132957358405, "sem_correspondencia": 0.06370635398907873}, "confidence": 0.8385475367710895, "input_tokens": 91, "latency_ms": 20.369568000035088} +{"id": "g0117-internet_problema_conexao-longo_contexto-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 100, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.07883592728209522, "suporte_configuracao": 0.028638777356325088, "internet_problema_conexao": 0.8367737761680225, "sem_correspondencia": 0.05575151919355712}, "confidence": 0.8367737761680225, "input_tokens": 100, "latency_ms": 15.308806999996705} +{"id": "g0119-vas_cancelamento-curto_neutro-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.6514339945996702, "cancelamento_linha": 0.06889162855011778, "conta_contestacao": 0.08044804512786798, "sem_correspondencia": 0.199226331722344}, "confidence": 0.6514339945996702, "input_tokens": 38, "latency_ms": 15.330491000042912} +{"id": "g0119-vas_cancelamento-curto_neutro-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.06702005644729177, "desconto_retencao": 0.014804639370960763, "vas_cancelamento": 0.5380796614728979, "vas_contratacao": 0.013884354861497488, "recarga_saldo": 0.005888310069133665, "vas_consulta": 0.17799519912355397, "conta_contestacao": 0.031396946777689144, "sem_correspondencia": 0.15093083187697537}, "confidence": 0.5380796614728979, "input_tokens": 37, "latency_ms": 15.83496699998932} +{"id": "g0119-vas_cancelamento-curto_neutro-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"fidelidade_resgate": 0.01496160350867296, "conta_debito_automatico_digital": 0.0771077370966582, "vas_cancelamento": 0.020007305396921474, "conta_segunda_via": 0.036518775929979874, "fidelidade_pontos": 0.03656557675328526, "vas_consulta": 0.2128295658887105, "conta_pagamento_confirmacao": 0.07249469509217284, "cadastro_atualizacao": 0.034564805235398705, "vas_contratacao": 0.018063193683386047, "troca_numero": 0.003599561849783244, "internet_pacote_adicional": 0.20973045210079136, "conta_vencimento": 0.007393637409538314, "conta_contestacao": 0.04097412266650854, "cancelamento_linha": 0.020111160905360474, "plano_consulta": 0.026094595687268834, "sem_correspondencia": 0.1689832107955634}, "confidence": 0.2128295658887105, "input_tokens": 38, "latency_ms": 29.25322200002256} +{"id": "g0119-vas_cancelamento-curto_neutro-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.5967206581205374, "conta_contestacao": 0.04104154709881347, "cancelamento_linha": 0.1925607395381011, "sem_correspondencia": 0.16967705524254795}, "confidence": 0.5967206581205374, "input_tokens": 34, "latency_ms": 15.09910099997569} +{"id": "g0119-vas_cancelamento-curto_neutro-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.063727368070993, "vas_cancelamento": 0.09078382227207157, "cancelamento_linha": 0.06833237798268611, "sem_correspondencia": 0.7771564316742493}, "confidence": 0.7771564316742493, "input_tokens": 36, "latency_ms": 15.140734999988581} +{"id": "g0119-vas_cancelamento-curto_neutro-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.04538327499427867, "negociacao_religacao": 0.00809199490663353, "conta_contestacao": 0.0273647567931471, "vas_contratacao": 0.013336371596061726, "roaming_cobranca": 0.0035391943294812373, "beneficios_consulta": 0.04976936441886417, "conta_segunda_via": 0.011266320128034437, "vas_cancelamento": 0.24816362252950513, "internet_pacote_adicional": 0.2218901056312437, "cancelamento_linha": 0.05835147152019021, "vas_consulta": 0.1312097514033707, "suporte_sem_sinal": 0.07466116752018614, "roaming_pacote": 0.0022840460971141384, "conta_vencimento": 0.004291674742775307, "recarga_realizar": 0.003969688146707366, "sem_correspondencia": 0.0964271952424064}, "confidence": 0.24816362252950513, "input_tokens": 35, "latency_ms": 27.476976999992075} +{"id": "g0119-vas_cancelamento-curto_neutro-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.25985121630187624, "vas_contratacao": 0.0332787668955372, "plano_nova_linha": 0.021430283705032305, "seguranca_perda_roubo": 0.11053052503417982, "portabilidade": 0.018494406646138405, "vas_cancelamento": 0.10986331064304966, "cancelamento_linha": 0.046579282557296445, "conta_contestacao": 0.0728747767475442, "conta_vencimento": 0.010054714008961938, "fidelidade_pontos": 0.05031635593505071, "roaming_pacote": 0.009068983573209555, "sem_correspondencia": 0.2576573779521235}, "confidence": 0.25985121630187624, "input_tokens": 37, "latency_ms": 21.76564699999517} +{"id": "g0119-vas_cancelamento-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.06780241653973776, "vas_consulta": 0.27071032823083613, "negociacao_religacao": 0.01239827223135034, "cancelamento_linha": 0.16280623318592205, "roaming_pacote": 0.004310359855199023, "conta_contestacao": 0.05098499898795734, "bonus_nao_recebido": 0.019459058242660546, "conta_explicacao": 0.04318149903131949, "fidelidade_pontos": 0.03661864744495785, "plano_nova_linha": 0.04365087072328284, "marketplace_pedido": 0.037741196658287644, "sem_correspondencia": 0.250336118868489}, "confidence": 0.27071032823083613, "input_tokens": 34, "latency_ms": 22.018003000027875} +{"id": "g0119-vas_cancelamento-curto_neutro-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.08288347659346851, "vas_cancelamento": 0.6963386483763259, "cancelamento_linha": 0.06501112084827482, "sem_correspondencia": 0.15576675418193076}, "confidence": 0.6963386483763259, "input_tokens": 35, "latency_ms": 14.846002000012959} +{"id": "g0119-vas_cancelamento-curto_neutro-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.38168012257314043, "vas_contratacao": 0.0164723033015209, "parceiros_ofertas": 0.023246393912094862, "vas_consulta": 0.1574147431964411, "plano_nova_linha": 0.007026571243396883, "recarga_saldo": 0.005843827828849318, "conta_contestacao": 0.04371214530771296, "portabilidade": 0.009255564359619984, "conta_debito_automatico_digital": 0.12790004136597505, "cancelamento_linha": 0.07988461555265643, "roaming_pacote": 0.0032135368731018125, "sem_correspondencia": 0.14435013448549025}, "confidence": 0.38168012257314043, "input_tokens": 33, "latency_ms": 21.54310399998849} +{"id": "g0119-vas_cancelamento-curto_neutro-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.039480101831929224, "roaming_cobranca": 0.004457905481020619, "fidelidade_resgate": 0.021896617772572347, "vas_consulta": 0.3008945921552594, "conta_contestacao": 0.06278137944539945, "seguranca_fraude": 0.09435124073263013, "vas_contratacao": 0.01986064042714328, "marketplace_compra": 0.032983400357670715, "suporte_chip_esim": 0.0372528624921479, "vas_cancelamento": 0.05282810399270938, "cancelamento_linha": 0.03699740815718073, "troca_numero": 0.0028562979213783246, "conta_pagamento_confirmacao": 0.024574015609953755, "internet_problema_conexao": 0.03884257426838953, "suporte_configuracao": 0.030652670589403613, "sem_correspondencia": 0.19929018876521162}, "confidence": 0.3008945921552594, "input_tokens": 38, "latency_ms": 29.706875999977456} +{"id": "g0119-vas_cancelamento-curto_neutro-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.2318039331334622, "beneficios_consulta": 0.10186619809966427, "plano_consulta": 0.1243112280665972, "marketplace_pedido": 0.035932782167333796, "vas_cancelamento": 0.0377681544218473, "plano_nova_linha": 0.01777748161720622, "plano_troca": 0.012273576744726863, "reclamacao_atendimento": 0.09549078114073695, "recarga_realizar": 0.010807650833391658, "negociacao_religacao": 0.012389236761145148, "vas_contratacao": 0.01935163093438148, "conta_contestacao": 0.07814305086460027, "cancelamento_linha": 0.0404227366196074, "fidelidade_pontos": 0.016595739469407848, "recarga_nao_creditada": 0.023699579186561463, "sem_correspondencia": 0.14136623993932992}, "confidence": 0.2318039331334622, "input_tokens": 32, "latency_ms": 28.020624000021144} +{"id": "g0123-vas_cancelamento-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_contestacao": 0.17922692401469328, "vas_contratacao": 0.025732316651917622, "cancelamento_linha": 0.5924542082649665, "sem_correspondencia": 0.2025865510684226}, "confidence": 0.5924542082649665, "input_tokens": 56, "latency_ms": 15.539761000013641} +{"id": "g0123-vas_cancelamento-emocional-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.08863216223687538, "vas_cancelamento": 0.5179660513239372, "cancelamento_linha": 0.1003484167288399, "sem_correspondencia": 0.2930533697103474}, "confidence": 0.5179660513239372, "input_tokens": 57, "latency_ms": 15.140696000003118} +{"id": "g0123-vas_cancelamento-emocional-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.023172028276428475, "vas_cancelamento": 0.2603023638565005, "conta_explicacao": 0.07453287365089031, "conta_contestacao": 0.07918290019339733, "cancelamento_linha": 0.10530296673885373, "vas_contratacao": 0.017276814143073506, "internet_problema_conexao": 0.06219537160472806, "plano_consulta": 0.03746138499132773, "vas_consulta": 0.16835868295893563, "conta_debito_automatico_digital": 0.041103046234313226, "conta_segunda_via": 0.022500110706314032, "sem_correspondencia": 0.10861145664523744}, "confidence": 0.2603023638565005, "input_tokens": 59, "latency_ms": 24.38083499998811} +{"id": "g0123-vas_cancelamento-emocional-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.22323059370426554, "conta_contestacao": 0.14319628050338387, "vas_cancelamento": 0.36481349573095156, "sem_correspondencia": 0.268759630061399}, "confidence": 0.36481349573095156, "input_tokens": 56, "latency_ms": 15.235750999977427} +{"id": "g0123-vas_cancelamento-emocional-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.010906967927417022, "bonus_nao_recebido": 0.021764240479550827, "internet_problema_conexao": 0.014968471484058093, "cancelamento_linha": 0.05365411483874447, "seguranca_perda_roubo": 0.037467906425883095, "negociacao_divida": 0.006574221312785678, "troca_numero": 0.0010492924472805547, "vas_contratacao": 0.010626224447326598, "conta_contestacao": 0.05040805315838205, "fidelidade_pontos": 0.023080000045984053, "suporte_configuracao": 0.009565864278382926, "conta_pagamento_confirmacao": 0.02050556353946428, "vas_consulta": 0.11400559419307538, "vas_cancelamento": 0.5444083509778953, "plano_troca": 0.0047101655741742954, "sem_correspondencia": 0.07630496886959538}, "confidence": 0.5444083509778953, "input_tokens": 54, "latency_ms": 30.713316999992912} +{"id": "g0123-vas_cancelamento-emocional-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"beneficios_consulta": 0.11764123613984927, "vas_consulta": 0.16807799503048962, "recarga_realizar": 0.0069678329914352605, "desconto_retencao": 0.01845154775708975, "plano_troca": 0.013291122756980472, "vas_cancelamento": 0.3162854102723483, "conta_contestacao": 0.05097549921253438, "cancelamento_linha": 0.11538532693299199, "vas_contratacao": 0.024995294154958034, "troca_numero": 0.0027533425774645117, "conta_pagamento_confirmacao": 0.023071299009586984, "sem_correspondencia": 0.14210409316427144}, "confidence": 0.3162854102723483, "input_tokens": 52, "latency_ms": 22.924556000020857} +{"id": "g0123-vas_cancelamento-emocional-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.21315432169293003, "cancelamento_linha": 0.10040173161940658, "conta_contestacao": 0.19810805153403185, "sem_correspondencia": 0.48833589515363157}, "confidence": 0.48833589515363157, "input_tokens": 54, "latency_ms": 15.608039999960965} +{"id": "g0123-vas_cancelamento-emocional-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 0.06383065514489407, "conta_contestacao": 0.07199794387549739, "portabilidade": 0.004023838558268648, "internet_pacote_adicional": 0.14684947485766697, "marketplace_pedido": 0.024150405561336186, "seguranca_perda_roubo": 0.03862452658770576, "vas_consulta": 0.1514418634634983, "vas_cancelamento": 0.19766265514162792, "atendimento_humano": 0.03341206717242894, "vas_contratacao": 0.006866643744110819, "roaming_pacote": 0.0016314136096015476, "recarga_nao_creditada": 0.0028543091144569016, "parceiros_ofertas": 0.041840372078164635, "suporte_sem_sinal": 0.037532133698896776, "cancelamento_linha": 0.11994615256628477, "sem_correspondencia": 0.05733554482556035}, "confidence": 0.19766265514162792, "input_tokens": 52, "latency_ms": 29.70255600001792} +{"id": "g0123-vas_cancelamento-emocional-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"reclamacao_atendimento": 0.12051747740657279, "roaming_cobranca": 0.010688090427553294, "cancelamento_linha": 0.06644250118958422, "internet_problema_conexao": 0.026547914152439955, "bonus_nao_recebido": 0.05400048530756708, "conta_contestacao": 0.11918545507437807, "vas_cancelamento": 0.20798663593000852, "vas_contratacao": 0.01570632592259969, "cadastro_atualizacao": 0.028588078823971786, "plano_troca": 0.011448213608289329, "seguranca_perda_roubo": 0.03745430567368057, "roaming_duvida": 0.016334599895636452, "roaming_pacote": 0.007508749141666869, "atendimento_humano": 0.037924005204761725, "vas_consulta": 0.11979834732281984, "sem_correspondencia": 0.11986881491846982}, "confidence": 0.20798663593000852, "input_tokens": 51, "latency_ms": 31.319848999999067} +{"id": "g0123-vas_cancelamento-emocional-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.12818518089972167, "vas_cancelamento": 0.35449143715960624, "conta_contestacao": 0.23284549664191162, "sem_correspondencia": 0.28447788529876045}, "confidence": 0.35449143715960624, "input_tokens": 52, "latency_ms": 16.262884000013855} +{"id": "g0123-vas_cancelamento-emocional-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.18570495758682237, "vas_cancelamento": 0.38121318109114055, "cancelamento_linha": 0.15527103276676135, "sem_correspondencia": 0.2778108285552757}, "confidence": 0.38121318109114055, "input_tokens": 50, "latency_ms": 16.03828199995405} +{"id": "g0123-vas_cancelamento-emocional-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.180508489922178, "cancelamento_linha": 0.05067079016680276, "roaming_duvida": 0.009953136310206622, "portabilidade": 0.009811474699523226, "plano_nova_linha": 0.006374078179790571, "atendimento_humano": 0.04340712246458163, "vas_cancelamento": 0.4454129228336341, "vas_contratacao": 0.019853401439157186, "conta_contestacao": 0.07960978698948458, "conta_explicacao": 0.03046487569127306, "bonus_nao_recebido": 0.025335637227264805, "sem_correspondencia": 0.09859828407610345}, "confidence": 0.4454129228336341, "input_tokens": 50, "latency_ms": 23.171454999953767} +{"id": "g0125-vas_cancelamento-indireto_multiplo-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao", "vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 134, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.017818582810453305, "conta_debito_automatico_digital": 0.021538313036930854, "marketplace_compra": 0.03538391666631571, "atendimento_humano": 0.11414965753323168, "recarga_nao_creditada": 0.004201429809973151, "conta_contestacao": 0.09564399523272375, "vas_consulta": 0.33683895374605716, "parceiros_ofertas": 0.10320718374982658, "conta_pagamento_confirmacao": 0.038565243735504, "cancelamento_linha": 0.010497991711873732, "vas_cancelamento": 0.0188397761299507, "sem_correspondencia": 0.2033149558371594}, "confidence": 0.33683895374605716, "input_tokens": 61, "latency_ms": 23.84482500002605} +{"id": "g0125-vas_cancelamento-indireto_multiplo-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 156, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.035315611487984615, "internet_pacote_adicional": 0.2162836852528101, "roaming_pacote": 0.0013872189847787735, "conta_pagamento_confirmacao": 0.04339247694720215, "negociacao_divida": 0.009653509873206546, "cadastro_atualizacao": 0.03516570207675618, "vas_contratacao": 0.010913093889417044, "vas_cancelamento": 0.2214295928034162, "vas_consulta": 0.2868196153001935, "cancelamento_linha": 0.050130432056303506, "conta_contestacao": 0.034023621170532196, "sem_correspondencia": 0.05548544015739918}, "confidence": 0.2868196153001935, "input_tokens": 69, "latency_ms": 24.96808900002634} +{"id": "g0125-vas_cancelamento-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.031422484271038754, "beneficios_consulta": 0.04226139134678172, "conta_contestacao": 0.07136466264405945, "fidelidade_resgate": 0.020379360508991994, "suporte_configuracao": 0.024733610140249378, "plano_consulta": 0.05495627155349621, "vas_consulta": 0.1308258904459425, "suporte_chip_esim": 0.010195990896182248, "plano_troca": 0.009077981931573938, "roaming_pacote": 0.0034788311021735708, "cancelamento_linha": 0.46462138903104816, "sem_correspondencia": 0.13668213612846208}, "confidence": 0.46462138903104816, "input_tokens": 63, "latency_ms": 24.168153000005077} +{"id": "g0125-vas_cancelamento-indireto_multiplo-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"parceiros_ofertas": 0.025980112560021328, "conta_debito_automatico_digital": 0.039595886281307245, "seguranca_perda_roubo": 0.03390566192521219, "internet_problema_conexao": 0.023261565254714095, "seguranca_fraude": 0.09644298809635127, "vas_cancelamento": 0.311265224018706, "cancelamento_linha": 0.11905029180476563, "plano_nova_linha": 0.0038598796054511875, "bonus_nao_recebido": 0.010432757230758581, "negociacao_religacao": 0.005106309327754124, "conta_contestacao": 0.024606281404492, "plano_consulta": 0.03983771349624599, "vas_consulta": 0.1544210731224643, "vas_contratacao": 0.008597488344929528, "portabilidade": 0.005784926821543188, "sem_correspondencia": 0.09785184070528334}, "confidence": 0.311265224018706, "input_tokens": 63, "latency_ms": 32.00133000001415} +{"id": "g0125-vas_cancelamento-indireto_multiplo-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.09486760590718664, "vas_cancelamento": 0.4929576332510399, "cancelamento_linha": 0.12615121431085413, "sem_correspondencia": 0.28602354653091927}, "confidence": 0.4929576332510399, "input_tokens": 48, "latency_ms": 15.822146000004977} +{"id": "g0125-vas_cancelamento-indireto_multiplo-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"cancelamento_linha": 0.03106874210529161, "recarga_realizar": 0.005155633484576418, "conta_contestacao": 0.09462148466646378, "plano_troca": 0.01574362900201445, "vas_consulta": 0.23183977376914283, "parceiros_ofertas": 0.043733845053641064, "internet_consumo": 0.028202689858020616, "reclamacao_atendimento": 0.04970126124799604, "seguranca_perda_roubo": 0.05979532701710857, "suporte_configuracao": 0.01611634804197248, "conta_segunda_via": 0.040135095219968886, "vas_cancelamento": 0.18809072207967495, "vas_contratacao": 0.02696600703290795, "conta_pagamento_confirmacao": 0.08072565190722295, "suporte_chip_esim": 0.006092748471000963, "sem_correspondencia": 0.08201104104299647}, "confidence": 0.23183977376914283, "input_tokens": 61, "latency_ms": 32.16961500004345} +{"id": "g0125-vas_cancelamento-indireto_multiplo-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.1918514133238919, "seguranca_perda_roubo": 0.016555701548627868, "recarga_nao_creditada": 0.0050802065505597275, "cancelamento_linha": 0.042142132212125406, "beneficios_consulta": 0.045189765987412873, "internet_consumo": 0.03084506510692988, "negociacao_religacao": 0.0047012379082861065, "fidelidade_pontos": 0.015085190768723757, "marketplace_pedido": 0.018631330761518527, "conta_contestacao": 0.04856889097929819, "suporte_chip_esim": 0.0033136946945990444, "troca_numero": 0.0011762485994293013, "vas_cancelamento": 0.41684896807546723, "suporte_configuracao": 0.022665175493099415, "vas_contratacao": 0.016435926020487372, "sem_correspondencia": 0.12090905196954338}, "confidence": 0.41684896807546723, "input_tokens": 56, "latency_ms": 31.218233999993572} +{"id": "g0125-vas_cancelamento-indireto_multiplo-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 146, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.14171502205304834, "bonus_nao_recebido": 0.020791143488752, "vas_contratacao": 0.04348640208671096, "vas_cancelamento": 0.34523955501972964, "internet_consumo": 0.054403104698704255, "vas_consulta": 0.2987544283085231, "cancelamento_linha": 0.03941699548687034, "sem_correspondencia": 0.05619334885766132}, "confidence": 0.34523955501972964, "input_tokens": 66, "latency_ms": 18.285958000035407} +{"id": "g0125-vas_cancelamento-indireto_multiplo-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.764555522403369, "conta_contestacao": 0.037914310074385, "cancelamento_linha": 0.08429890220201279, "sem_correspondencia": 0.11323126532023324}, "confidence": 0.764555522403369, "input_tokens": 62, "latency_ms": 15.82648999999492} +{"id": "g0125-vas_cancelamento-indireto_multiplo-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.17238809232558344, "parceiros_ofertas": 0.026118198506974423, "plano_consulta": 0.07890586584398845, "marketplace_compra": 0.022470867345001054, "seguranca_perda_roubo": 0.039903253465530475, "bonus_nao_recebido": 0.015251821895136766, "vas_consulta": 0.26068586208181777, "vas_contratacao": 0.012855796191304163, "desconto_retencao": 0.014520482214244016, "cancelamento_linha": 0.08279833973496534, "plano_nova_linha": 0.006863555430857671, "cadastro_atualizacao": 0.029015883911460205, "conta_contestacao": 0.11380796176868663, "recarga_realizar": 0.007275117122661759, "negociacao_religacao": 0.014062317140632559, "sem_correspondencia": 0.10307658502115527}, "confidence": 0.26068586208181777, "input_tokens": 58, "latency_ms": 30.697953000014877} +{"id": "g0125-vas_cancelamento-indireto_multiplo-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.0344770768947231, "conta_vencimento": 0.008055861915534621, "plano_nova_linha": 0.009721535108606025, "conta_contestacao": 0.07346309608580444, "vas_cancelamento": 0.356976801631863, "negociacao_religacao": 0.008366117125338938, "vas_consulta": 0.2305899972051988, "vas_contratacao": 0.014680287575139901, "roaming_cobranca": 0.005193775905578115, "marketplace_compra": 0.020061211352227267, "cancelamento_linha": 0.08942092817700904, "sem_correspondencia": 0.14899331102297675}, "confidence": 0.356976801631863, "input_tokens": 56, "latency_ms": 23.400954000010188} +{"id": "g0125-vas_cancelamento-indireto_multiplo-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.033986974808272216, "beneficios_consulta": 0.042986058079048574, "conta_vencimento": 0.010601693858128126, "plano_troca": 0.008197061790034255, "plano_nova_linha": 0.006132148260488556, "roaming_pacote": 0.0023586903907429043, "conta_contestacao": 0.05614899893609387, "suporte_configuracao": 0.02553353108704886, "cancelamento_linha": 0.05483002636664105, "vas_consulta": 0.22125986414213544, "vas_cancelamento": 0.44638076819536954, "sem_correspondencia": 0.09158418408599658}, "confidence": 0.44638076819536954, "input_tokens": 80, "latency_ms": 24.226975999965816} +{"id": "g0126-vas_contratacao-curto_neutro-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 0.015840978938915305, "beneficios_consulta": 0.07510080020649433, "fidelidade_pontos": 0.030632102177319626, "vas_contratacao": 0.41795118709017665, "plano_nova_linha": 0.05467855063054225, "parceiros_ofertas": 0.05056912711480721, "vas_consulta": 0.15893482806679246, "sem_correspondencia": 0.1962924257749522}, "confidence": 0.41795118709017665, "input_tokens": 31, "latency_ms": 21.212988999991467} +{"id": "g0126-vas_contratacao-curto_neutro-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.25573622608774393, "vas_cancelamento": 0.009779773433958588, "vas_contratacao": 0.07338932737582936, "parceiros_ofertas": 0.0583360927178839, "plano_nova_linha": 0.11393901451068339, "cadastro_atualizacao": 0.07117163230840194, "beneficios_consulta": 0.13689006559051425, "sem_correspondencia": 0.28075786797498464}, "confidence": 0.28075786797498464, "input_tokens": 32, "latency_ms": 15.993546999993669} +{"id": "g0126-vas_contratacao-curto_neutro-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.07046874029943842, "cancelamento_linha": 0.0085494753081347, "fidelidade_pontos": 0.034990270497285945, "recarga_realizar": 0.006198979125753728, "vas_consulta": 0.10966176047374361, "recarga_nao_creditada": 0.003405493762610453, "roaming_cobranca": 0.003564837703695272, "conta_vencimento": 0.005819285422588991, "seguranca_fraude": 0.04707555581361056, "vas_cancelamento": 0.008735380336829147, "vas_contratacao": 0.40315435265942495, "internet_problema_conexao": 0.02408872786555068, "parceiros_ofertas": 0.06901952038354532, "conta_contestacao": 0.0210029599441432, "beneficios_consulta": 0.05762202798029892, "sem_correspondencia": 0.12664263242334609}, "confidence": 0.40315435265942495, "input_tokens": 33, "latency_ms": 27.91343000001234} +{"id": "g0126-vas_contratacao-curto_neutro-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0623078226369717, "vas_consulta": 0.28564098104930136, "parceiros_ofertas": 0.1033830331197358, "plano_troca": 0.019011784097026124, "beneficios_consulta": 0.09467384840787027, "cadastro_atualizacao": 0.03604544279665109, "vas_cancelamento": 0.008552746735756794, "sem_correspondencia": 0.39038434115668685}, "confidence": 0.39038434115668685, "input_tokens": 33, "latency_ms": 16.436618999989605} +{"id": "g0126-vas_contratacao-curto_neutro-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.16579833904688257, "parceiros_ofertas": 0.12659295115496322, "vas_consulta": 0.27844986786329895, "vas_cancelamento": 0.01805296384259439, "bonus_nao_recebido": 0.021058302725711325, "beneficios_consulta": 0.11867324461798966, "recarga_saldo": 0.015344690788727657, "sem_correspondencia": 0.2560296399598322}, "confidence": 0.27844986786329895, "input_tokens": 32, "latency_ms": 16.47082700003466} +{"id": "g0126-vas_contratacao-curto_neutro-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5974850666426642, "portabilidade": 0.013115105245140939, "recarga_realizar": 0.013669257079295042, "parceiros_ofertas": 0.037206661029778564, "recarga_nao_creditada": 0.0025061937098630345, "roaming_duvida": 0.004770400943362249, "internet_problema_conexao": 0.008837130869532845, "beneficios_consulta": 0.039369430470895056, "conta_explicacao": 0.03682826094167312, "vas_contratacao": 0.044030126271363365, "cancelamento_linha": 0.0017416974331262588, "vas_consulta": 0.11535284691036195, "troca_numero": 0.0016083751138465453, "vas_cancelamento": 0.0014291264843539276, "negociacao_divida": 0.005560745496132024, "sem_correspondencia": 0.07648957535861092}, "confidence": 0.5974850666426642, "input_tokens": 36, "latency_ms": 27.93598400000974} +{"id": "g0126-vas_contratacao-curto_neutro-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.43302126323542833, "plano_troca": 0.02404664958914604, "conta_vencimento": 0.006887911122908484, "vas_consulta": 0.15666158404407848, "parceiros_ofertas": 0.050780004347087376, "vas_cancelamento": 0.007677816475701437, "beneficios_consulta": 0.07944592030729879, "sem_correspondencia": 0.24147885087835108}, "confidence": 0.43302126323542833, "input_tokens": 30, "latency_ms": 16.17952399999467} +{"id": "g0126-vas_contratacao-curto_neutro-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"vas_consulta": 0.18032204172772046, "plano_consulta": 0.3346333032733311, "vas_cancelamento": 0.005067409685588221, "atendimento_humano": 0.04118137593794021, "roaming_pacote": 0.003324467516962488, "beneficios_consulta": 0.07935829050430551, "parceiros_ofertas": 0.04420469100274113, "bonus_nao_recebido": 0.016452857374089226, "conta_explicacao": 0.024751721533275633, "troca_numero": 0.0018674092333380017, "internet_problema_conexao": 0.006342401400205421, "marketplace_pedido": 0.021023177386460503, "cadastro_atualizacao": 0.04356416462193138, "internet_consumo": 0.04776292792442953, "vas_contratacao": 0.029126586749660257, "sem_correspondencia": 0.12101717412802096}, "confidence": 0.3346333032733311, "input_tokens": 32, "latency_ms": 28.688371000043844} +{"id": "g0126-vas_contratacao-curto_neutro-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.1352044945031572, "vas_contratacao": 0.03793013482514819, "parceiros_ofertas": 0.08993887189752933, "sem_correspondencia": 0.7369264987741653}, "confidence": 0.7369264987741653, "input_tokens": 29, "latency_ms": 15.473620000022947} +{"id": "g0126-vas_contratacao-curto_neutro-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.17403947010342255, "parceiros_ofertas": 0.15457824210984691, "vas_contratacao": 0.070052707936413, "sem_correspondencia": 0.6013295798503175}, "confidence": 0.6013295798503175, "input_tokens": 31, "latency_ms": 16.914756000005582} +{"id": "g0126-vas_contratacao-curto_neutro-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.0542723014192577, "plano_consulta": 0.13713113944446975, "recarga_realizar": 0.0076157930200698885, "parceiros_ofertas": 0.042054202348849455, "marketplace_compra": 0.024162201177102233, "beneficios_consulta": 0.0774546339025889, "vas_consulta": 0.14969067254612595, "plano_nova_linha": 0.02001754750495188, "vas_cancelamento": 0.006284632711273666, "marketplace_pedido": 0.03393864254382629, "fidelidade_resgate": 0.013996913078245363, "reclamacao_atendimento": 0.048272188685454166, "portabilidade": 0.01685466801255755, "vas_contratacao": 0.18662165079272122, "conta_contestacao": 0.022529583392856295, "sem_correspondencia": 0.15910322941964972}, "confidence": 0.18662165079272122, "input_tokens": 32, "latency_ms": 30.128588000025047} +{"id": "g0126-vas_contratacao-curto_neutro-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.15016613900661469, "vas_contratacao": 0.13712480664253235, "beneficios_consulta": 0.15890727937221527, "sem_correspondencia": 0.5538017749786377}, "confidence": 0.5538017749786377, "input_tokens": 34, "latency_ms": 21.610291999991205} +{"id": "g0130-vas_contratacao-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"troca_numero": 0.0034035461104578993, "negociacao_religacao": 0.01201987565247608, "suporte_sem_sinal": 0.17747696029159946, "conta_explicacao": 0.0377225844661841, "parceiros_ofertas": 0.13119492145545072, "plano_consulta": 0.13304810439709555, "vas_cancelamento": 0.00910519450629559, "vas_consulta": 0.21551677930882615, "fidelidade_pontos": 0.020113038222258826, "beneficios_consulta": 0.056287643472628525, "marketplace_compra": 0.0401890247066139, "sem_correspondencia": 0.1639223274101132}, "confidence": 0.21551677930882615, "input_tokens": 37, "latency_ms": 26.069995999989715} +{"id": "g0130-vas_contratacao-emocional-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.01821732756523648, "vas_contratacao": 0.03391364680928714, "vas_consulta": 0.21864426726539038, "conta_explicacao": 0.02510357902199383, "beneficios_consulta": 0.13969225068676777, "suporte_sem_sinal": 0.19182283204315428, "parceiros_ofertas": 0.03827896072537625, "plano_consulta": 0.09621122739289477, "atendimento_humano": 0.04461857051955401, "desconto_retencao": 0.01008538463383555, "bonus_nao_recebido": 0.020456918136450113, "sem_correspondencia": 0.16295503520005944}, "confidence": 0.21864426726539038, "input_tokens": 38, "latency_ms": 24.536751999960416} +{"id": "g0130-vas_contratacao-emocional-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"beneficios_consulta": 0.15672167869268858, "vas_consulta": 0.09879788588447365, "parceiros_ofertas": 0.07311849916874189, "negociacao_divida": 0.010361484075806025, "internet_pacote_adicional": 0.4528978688033427, "reclamacao_atendimento": 0.039463459774657955, "conta_debito_automatico_digital": 0.01036932860571868, "suporte_configuracao": 0.02041767875419684, "suporte_chip_esim": 0.0029432901146681564, "vas_cancelamento": 0.005719741243510249, "bonus_nao_recebido": 0.015452293416481135, "sem_correspondencia": 0.11373679146571417}, "confidence": 0.4528978688033427, "input_tokens": 46, "latency_ms": 24.23469500001829} +{"id": "g0130-vas_contratacao-emocional-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"conta_contestacao": 0.06607080349431639, "vas_contratacao": 0.19817748961117104, "troca_numero": 0.0032496098913194224, "vas_cancelamento": 0.007504129894139318, "cadastro_atualizacao": 0.061178446727669936, "roaming_duvida": 0.010708773668241108, "beneficios_consulta": 0.08641753474500082, "conta_explicacao": 0.04421204766947102, "seguranca_fraude": 0.04452444306797449, "vas_consulta": 0.15635845298109133, "plano_nova_linha": 0.033922076730759095, "desconto_retencao": 0.035431907108901546, "parceiros_ofertas": 0.08125127973036884, "negociacao_divida": 0.013451994597196499, "cancelamento_linha": 0.005279318508197643, "sem_correspondencia": 0.15226169157418148}, "confidence": 0.19817748961117104, "input_tokens": 46, "latency_ms": 30.60439299997597} +{"id": "g0130-vas_contratacao-emocional-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 0.018867352388746754, "beneficios_consulta": 0.08469293747356775, "conta_contestacao": 0.04107909148917574, "plano_troca": 0.012403104998633249, "parceiros_ofertas": 0.29386272109635064, "bonus_nao_recebido": 0.011276507398334334, "vas_contratacao": 0.14159331774024653, "plano_nova_linha": 0.015582622474042835, "conta_segunda_via": 0.02006030020115892, "vas_consulta": 0.21473013684762682, "vas_cancelamento": 0.005445378196965745, "sem_correspondencia": 0.1404065296951507}, "confidence": 0.29386272109635064, "input_tokens": 43, "latency_ms": 24.883177999981854} +{"id": "g0130-vas_contratacao-emocional-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.04481349656923267, "negociacao_divida": 0.012074518405432706, "fidelidade_resgate": 0.01592815532304473, "desconto_retencao": 0.027026210848618556, "vas_consulta": 0.23653986319957793, "beneficios_consulta": 0.12898981985649913, "seguranca_perda_roubo": 0.1416954294671233, "troca_numero": 0.0029802225556389227, "marketplace_pedido": 0.027121498189579405, "parceiros_ofertas": 0.0688301868500574, "conta_contestacao": 0.03877069180606759, "conta_debito_automatico_digital": 0.0354121376031253, "vas_cancelamento": 0.008196890617527744, "internet_problema_conexao": 0.06633594100232233, "portabilidade": 0.008994189380015744, "sem_correspondencia": 0.13629074832613655}, "confidence": 0.23653986319957793, "input_tokens": 41, "latency_ms": 31.209893999971428} +{"id": "g0130-vas_contratacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"recarga_nao_creditada": 0.019213217479747604, "seguranca_fraude": 0.052197913834985066, "reclamacao_atendimento": 0.09422386232276217, "roaming_duvida": 0.02576486168851982, "suporte_sem_sinal": 0.17227002474908393, "fidelidade_resgate": 0.02162071441269846, "cadastro_atualizacao": 0.032944528410293626, "parceiros_ofertas": 0.12100212969037795, "vas_cancelamento": 0.006120799925578009, "conta_vencimento": 0.005563002398353673, "portabilidade": 0.014474716866570606, "suporte_configuracao": 0.048194999773048315, "negociacao_divida": 0.01125893433804108, "recarga_saldo": 0.0055514223327976404, "vas_consulta": 0.2074514597265653, "sem_correspondencia": 0.16214741205057673}, "confidence": 0.2074514597265653, "input_tokens": 42, "latency_ms": 30.75186799998164} +{"id": "g0130-vas_contratacao-emocional-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.5624773083271601, "parceiros_ofertas": 0.06273532191400812, "beneficios_consulta": 0.12325304573379116, "sem_correspondencia": 0.25153432402504056}, "confidence": 0.5624773083271601, "input_tokens": 52, "latency_ms": 16.066947000012988} +{"id": "g0130-vas_contratacao-emocional-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_religacao": 0.017736207569929253, "fidelidade_resgate": 0.014750334331181359, "fidelidade_pontos": 0.026839384621665456, "parceiros_ofertas": 0.1320610484197197, "recarga_nao_creditada": 0.006327236492695032, "vas_cancelamento": 0.014722886392454013, "vas_contratacao": 0.20215216137828193, "marketplace_compra": 0.05387362427632121, "vas_consulta": 0.2465660703841173, "beneficios_consulta": 0.07150768438698013, "portabilidade": 0.01140293191604131, "sem_correspondencia": 0.20206042983061334}, "confidence": 0.2465660703841173, "input_tokens": 48, "latency_ms": 24.60673999996743} +{"id": "g0130-vas_contratacao-emocional-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.16985573760412756, "vas_contratacao": 0.29985366835427046, "parceiros_ofertas": 0.09508874763266172, "sem_correspondencia": 0.4352018464089403}, "confidence": 0.4352018464089403, "input_tokens": 43, "latency_ms": 15.82319900001039} +{"id": "g0130-vas_contratacao-emocional-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.051201162433572305, "conta_pagamento_confirmacao": 0.05902417857836879, "vas_consulta": 0.4128551000570461, "beneficios_consulta": 0.07205607419955398, "internet_consumo": 0.05818290748374578, "vas_cancelamento": 0.009763005684479817, "parceiros_ofertas": 0.10612102123553956, "sem_correspondencia": 0.23079655032769367}, "confidence": 0.4128551000570461, "input_tokens": 45, "latency_ms": 16.25404899999694} +{"id": "g0130-vas_contratacao-emocional-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.06646059042669077, "vas_contratacao": 0.18262446845110628, "vas_consulta": 0.2776049515145527, "vas_cancelamento": 0.02379134230756432, "marketplace_compra": 0.05972848015403182, "marketplace_pedido": 0.05845108922231832, "beneficios_consulta": 0.08286713480467468, "sem_correspondencia": 0.24847194311906112}, "confidence": 0.2776049515145527, "input_tokens": 43, "latency_ms": 15.942784000003485} +{"id": "g0132-vas_contratacao-indireto_multiplo-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8058603856262035, "parceiros_ofertas": 0.05153186162180425, "vas_contratacao": 0.02255946896371258, "sem_correspondencia": 0.12004828378827966}, "confidence": 0.8058603856262035, "input_tokens": 57, "latency_ms": 15.402722000033009} +{"id": "g0132-vas_contratacao-indireto_multiplo-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"suporte_chip_esim": 0.03385575803983617, "vas_consulta": 0.30270283906846207, "roaming_duvida": 0.011125329695403637, "plano_consulta": 0.14529356116868172, "bonus_nao_recebido": 0.041874508602785736, "parceiros_ofertas": 0.04458542093398275, "vas_cancelamento": 0.020394652740001913, "beneficios_consulta": 0.13367609455606927, "conta_debito_automatico_digital": 0.026081474060689534, "vas_contratacao": 0.032592109789459055, "cancelamento_linha": 0.01891736654516999, "sem_correspondencia": 0.18890088479945816}, "confidence": 0.30270283906846207, "input_tokens": 50, "latency_ms": 23.843128000009983} +{"id": "g0132-vas_contratacao-indireto_multiplo-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.09688868401325272, "seguranca_fraude": 0.05995930659885996, "roaming_pacote": 0.007880340678163726, "conta_contestacao": 0.05570764427188996, "cancelamento_linha": 0.008601243902185102, "seguranca_perda_roubo": 0.026224471549647407, "bonus_nao_recebido": 0.009412199493246284, "vas_contratacao": 0.09644099355949183, "vas_consulta": 0.41279053611974453, "beneficios_consulta": 0.08883345214439607, "vas_cancelamento": 0.006259888412746481, "sem_correspondencia": 0.1310012392563759}, "confidence": 0.41279053611974453, "input_tokens": 41, "latency_ms": 22.711231000016596} +{"id": "g0132-vas_contratacao-indireto_multiplo-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.09596204227124248, "vas_contratacao": 0.5040711277143164, "beneficios_consulta": 0.15696378403076047, "sem_correspondencia": 0.2430030459836806}, "confidence": 0.5040711277143164, "input_tokens": 50, "latency_ms": 15.169997999976204} +{"id": "g0132-vas_contratacao-indireto_multiplo-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.05909608884446075, "seguranca_fraude": 0.0650592502655671, "suporte_chip_esim": 0.011820958596999982, "vas_cancelamento": 0.015586889844754063, "vas_consulta": 0.2077444733750688, "vas_contratacao": 0.26319777230179575, "cadastro_atualizacao": 0.05997009407812467, "reclamacao_atendimento": 0.036333820698769184, "marketplace_compra": 0.0349916023670248, "marketplace_pedido": 0.029099597713921285, "beneficios_consulta": 0.09878011516909725, "sem_correspondencia": 0.11831933674441641}, "confidence": 0.26319777230179575, "input_tokens": 58, "latency_ms": 23.918655999978} +{"id": "g0132-vas_contratacao-indireto_multiplo-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.021968317842553587, "conta_debito_automatico_digital": 0.03816178015207248, "roaming_pacote": 0.005887681536082902, "negociacao_divida": 0.009976656968100132, "recarga_saldo": 0.008697616746216778, "vas_consulta": 0.2503910625764486, "conta_segunda_via": 0.020330050676175618, "parceiros_ofertas": 0.08802436914260915, "troca_numero": 0.00295355935180244, "vas_cancelamento": 0.0029600055009125895, "beneficios_consulta": 0.06088110719507876, "plano_nova_linha": 0.10433805588160563, "plano_troca": 0.01836050462405424, "vas_contratacao": 0.07183663446684413, "conta_pagamento_confirmacao": 0.05243477897111169, "sem_correspondencia": 0.24279781836833128}, "confidence": 0.2503910625764486, "input_tokens": 42, "latency_ms": 29.002945000002} +{"id": "g0132-vas_contratacao-indireto_multiplo-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.01620155133216732, "vas_cancelamento": 0.0036465158571768966, "plano_nova_linha": 0.011343528977793605, "conta_vencimento": 0.008669271705874624, "fidelidade_pontos": 0.10421894803853408, "marketplace_pedido": 0.050419242825679195, "vas_contratacao": 0.026168572563210986, "internet_problema_conexao": 0.0070280923389363014, "vas_consulta": 0.40286551236406404, "internet_consumo": 0.03422536186591852, "fidelidade_resgate": 0.016537950620112193, "conta_explicacao": 0.0324478657507058, "plano_troca": 0.008473654857764355, "cancelamento_linha": 0.003044874048329056, "plano_consulta": 0.09374282120582131, "sem_correspondencia": 0.18096623564791167}, "confidence": 0.40286551236406404, "input_tokens": 54, "latency_ms": 30.26249600003439} +{"id": "g0132-vas_contratacao-indireto_multiplo-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.039020089695858996, "vas_consulta": 0.49448719334555863, "vas_cancelamento": 0.009481521839899037, "suporte_chip_esim": 0.013904036780247606, "troca_numero": 0.0075889145433451054, "parceiros_ofertas": 0.13012544029610068, "beneficios_consulta": 0.08666904742842473, "sem_correspondencia": 0.21872375607056518}, "confidence": 0.49448719334555863, "input_tokens": 42, "latency_ms": 16.51933599998756} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"vas_cancelamento": 0.005591791991981209, "marketplace_compra": 0.012859416050544947, "parceiros_ofertas": 0.014491720894444128, "roaming_duvida": 0.005062353740680735, "vas_consulta": 0.09134433316427097, "recarga_realizar": 0.7840036066174104, "beneficios_consulta": 0.029455760164680777, "sem_correspondencia": 0.05719101737598683}, "confidence": 0.7840036066174104, "input_tokens": 49, "latency_ms": 16.63428599999861} +{"id": "g0132-vas_contratacao-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.008633760033233242, "parceiros_ofertas": 0.039135740246035715, "recarga_nao_creditada": 0.005379019913544942, "conta_vencimento": 0.005062865693393789, "portabilidade": 0.005386134752542563, "negociacao_religacao": 0.0049456480340575515, "atendimento_humano": 0.07758300957373881, "beneficios_consulta": 0.16597012125900804, "seguranca_perda_roubo": 0.030924918950870812, "plano_troca": 0.006641287998554025, "vas_consulta": 0.29677341176014604, "conta_contestacao": 0.030971611740711086, "suporte_sem_sinal": 0.2070227618330612, "cancelamento_linha": 0.004325994870896315, "suporte_chip_esim": 0.007237703265877946, "sem_correspondencia": 0.10400601007432797}, "confidence": 0.29677341176014604, "input_tokens": 49, "latency_ms": 29.087082000046394} +{"id": "g0132-vas_contratacao-indireto_multiplo-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.2334492097702634, "beneficios_consulta": 0.13120436241364064, "parceiros_ofertas": 0.14308693674259212, "reclamacao_atendimento": 0.05283457096350162, "seguranca_fraude": 0.08696890581985452, "vas_cancelamento": 0.014498694111952919, "vas_consulta": 0.1648835971438074, "sem_correspondencia": 0.17307372303438737}, "confidence": 0.2334492097702634, "input_tokens": 40, "latency_ms": 17.405162999978074} +{"id": "g0133-vas_consulta-curto_neutro-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.04455346506238907, "suporte_chip_esim": 0.018037518049613135, "fidelidade_resgate": 0.01867906331489268, "vas_cancelamento": 0.006189396920684427, "suporte_sem_sinal": 0.17268254934833732, "conta_contestacao": 0.04824305581457964, "troca_numero": 0.07296101572272702, "roaming_pacote": 0.004060578434192539, "vas_consulta": 0.27704953476480404, "negociacao_religacao": 0.006013937148859384, "plano_troca": 0.008211455109065555, "plano_nova_linha": 0.011686807215346966, "conta_vencimento": 0.005808527906405064, "parceiros_ofertas": 0.07574694420264982, "plano_consulta": 0.06821907146489634, "sem_correspondencia": 0.161857079520557}, "confidence": 0.27704953476480404, "input_tokens": 37, "latency_ms": 28.574588000026324} +{"id": "g0133-vas_consulta-curto_neutro-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.08924884616228877, "marketplace_pedido": 0.05585278271554503, "troca_numero": 0.009168868393441726, "vas_contratacao": 0.05540951789724894, "vas_cancelamento": 0.006109419417295962, "suporte_chip_esim": 0.0347696263350048, "vas_consulta": 0.31283952110607877, "seguranca_fraude": 0.056925014338280705, "reclamacao_atendimento": 0.05881043208614006, "fidelidade_resgate": 0.03883592948963312, "plano_consulta": 0.044864380192289256, "sem_correspondencia": 0.23716566186675284}, "confidence": 0.31283952110607877, "input_tokens": 35, "latency_ms": 23.088898000025893} +{"id": "g0133-vas_consulta-curto_neutro-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.29272833084855543, "vas_cancelamento": 0.024521661602609546, "plano_consulta": 0.07798030870806023, "sem_correspondencia": 0.6047696988407748}, "confidence": 0.6047696988407748, "input_tokens": 34, "latency_ms": 15.165230000036445} +{"id": "g0133-vas_consulta-curto_neutro-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.3389546084445498, "plano_consulta": 0.06976873648551948, "vas_cancelamento": 0.024985543312047116, "sem_correspondencia": 0.5662911117578836}, "confidence": 0.5662911117578836, "input_tokens": 32, "latency_ms": 14.9175420000347} +{"id": "g0133-vas_consulta-curto_neutro-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.03600317095240171, "vas_consulta": 0.2633771467112433, "plano_consulta": 0.23218505064824918, "sem_correspondencia": 0.46843463168810584}, "confidence": 0.46843463168810584, "input_tokens": 36, "latency_ms": 15.052490000016405} +{"id": "g0133-vas_consulta-curto_neutro-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06617726342450748, "vas_consulta": 0.40670522782305574, "vas_cancelamento": 0.01467170463623299, "sem_correspondencia": 0.5124458041162038}, "confidence": 0.5124458041162038, "input_tokens": 36, "latency_ms": 14.876528000002054} +{"id": "g0133-vas_consulta-curto_neutro-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"reclamacao_atendimento": 0.0740009939139982, "vas_cancelamento": 0.010287233910964243, "fidelidade_pontos": 0.13252731031696838, "internet_problema_conexao": 0.032169123132703016, "marketplace_pedido": 0.06157844682835432, "bonus_nao_recebido": 0.025101274941570693, "negociacao_divida": 0.008512457135242861, "recarga_realizar": 0.008813629169018995, "roaming_pacote": 0.007680924354668025, "negociacao_religacao": 0.007369158991975887, "roaming_duvida": 0.009241947226819995, "vas_contratacao": 0.026212847580461766, "plano_consulta": 0.10554712555710245, "vas_consulta": 0.22228448703642223, "cadastro_atualizacao": 0.10247722549650647, "sem_correspondencia": 0.16619581440722248}, "confidence": 0.22228448703642223, "input_tokens": 35, "latency_ms": 29.39760099997102} +{"id": "g0133-vas_consulta-curto_neutro-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.01673918102868118, "vas_consulta": 0.18439964249952095, "suporte_sem_sinal": 0.10248911819839798, "vas_cancelamento": 0.009066331588710895, "conta_contestacao": 0.059242984955364196, "seguranca_fraude": 0.03461854308140742, "vas_contratacao": 0.14139955351537042, "plano_consulta": 0.11459364487911357, "recarga_nao_creditada": 0.013314378086907223, "roaming_duvida": 0.011305206939614862, "beneficios_consulta": 0.13962779047235693, "sem_correspondencia": 0.17320362475455434}, "confidence": 0.18439964249952095, "input_tokens": 34, "latency_ms": 22.66286899998704} +{"id": "g0133-vas_consulta-curto_neutro-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.026405411498746683, "vas_consulta": 0.37185691090208606, "internet_problema_conexao": 0.034259585962891845, "plano_consulta": 0.07601841937293992, "vas_cancelamento": 0.016213813056725226, "vas_contratacao": 0.07320547514868128, "conta_vencimento": 0.014562705798472665, "sem_correspondencia": 0.38747767825945634}, "confidence": 0.38747767825945634, "input_tokens": 33, "latency_ms": 16.08064499998818} +{"id": "g0133-vas_consulta-curto_neutro-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05400473352530475, "vas_consulta": 0.31265697465570597, "plano_consulta": 0.07731527979141622, "sem_correspondencia": 0.5560230120275731}, "confidence": 0.5560230120275731, "input_tokens": 34, "latency_ms": 14.602382999953534} +{"id": "g0133-vas_consulta-curto_neutro-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.26355493056422336, "plano_consulta": 0.12279931450132313, "beneficios_consulta": 0.11788237089389825, "suporte_sem_sinal": 0.13971863680532265, "negociacao_divida": 0.01194231584112052, "negociacao_religacao": 0.009744846257499957, "conta_contestacao": 0.036459259671876555, "portabilidade": 0.0112791918165613, "vas_contratacao": 0.020974544798501513, "atendimento_humano": 0.06742666658599551, "vas_cancelamento": 0.005744570397890838, "sem_correspondencia": 0.19247335186578643}, "confidence": 0.26355493056422336, "input_tokens": 33, "latency_ms": 21.633829999984755} +{"id": "g0133-vas_consulta-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.20565571024975737, "vas_cancelamento": 0.013795937501426379, "vas_contratacao": 0.02965433728655834, "sem_correspondencia": 0.7508940149622579}, "confidence": 0.7508940149622579, "input_tokens": 34, "latency_ms": 15.31257699997468} +{"id": "g0136-vas_consulta-regionalismo-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.1058199157514629, "vas_cancelamento": 0.012479589030156167, "vas_consulta": 0.5997175434670051, "sem_correspondencia": 0.2819829517513758}, "confidence": 0.5997175434670051, "input_tokens": 39, "latency_ms": 19.76627100003725} +{"id": "g0136-vas_consulta-regionalismo-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06593159172712448, "vas_consulta": 0.3844601109259259, "vas_cancelamento": 0.01624415337777164, "sem_correspondencia": 0.533364143969178}, "confidence": 0.533364143969178, "input_tokens": 40, "latency_ms": 15.599898000004941} +{"id": "g0136-vas_consulta-regionalismo-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_realizar": 0.009682984443042794, "vas_cancelamento": 0.007362114532964739, "vas_consulta": 0.3199996170401434, "conta_segunda_via": 0.037684479234455795, "atendimento_humano": 0.08381779051282799, "plano_consulta": 0.08884595657232432, "conta_contestacao": 0.03306387857486612, "conta_pagamento_confirmacao": 0.03313243882000923, "plano_nova_linha": 0.04260554691927166, "vas_contratacao": 0.022072973531527415, "marketplace_compra": 0.05214010368423913, "sem_correspondencia": 0.2695921161343274}, "confidence": 0.3199996170401434, "input_tokens": 37, "latency_ms": 22.001880000004803} +{"id": "g0136-vas_consulta-regionalismo-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.15703183061558387, "seguranca_perda_roubo": 0.08690179690193094, "conta_debito_automatico_digital": 0.028312013783037354, "suporte_configuracao": 0.03149332408249399, "parceiros_ofertas": 0.03947054134002608, "vas_consulta": 0.28823351215794285, "vas_cancelamento": 0.004070110528094086, "vas_contratacao": 0.012533935438083066, "plano_consulta": 0.04923947045416824, "roaming_cobranca": 0.00599532840411376, "seguranca_fraude": 0.05875857788118918, "sem_correspondencia": 0.2379595584133366}, "confidence": 0.28823351215794285, "input_tokens": 47, "latency_ms": 23.72711900000013} +{"id": "g0136-vas_consulta-regionalismo-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.050519893608747715, "plano_consulta": 0.2686771984665947, "conta_pagamento_confirmacao": 0.06011152869756894, "conta_debito_automatico_digital": 0.013500567205003961, "conta_vencimento": 0.007729151568288575, "conta_explicacao": 0.07982067574241457, "conta_segunda_via": 0.2423215897947545, "sem_correspondencia": 0.27731939491662705}, "confidence": 0.27731939491662705, "input_tokens": 39, "latency_ms": 17.20402300003343} +{"id": "g0136-vas_consulta-regionalismo-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.11464879800605995, "cadastro_atualizacao": 0.08189445833175253, "vas_cancelamento": 0.005090648370029804, "plano_consulta": 0.07119416531689851, "internet_problema_conexao": 0.00701077477181337, "vas_consulta": 0.40937191743574564, "marketplace_pedido": 0.038917996460510376, "atendimento_humano": 0.03914850252580879, "vas_contratacao": 0.022446062687597065, "marketplace_compra": 0.034799814645571255, "desconto_retencao": 0.01444445102268631, "sem_correspondencia": 0.1610324104255264}, "confidence": 0.40937191743574564, "input_tokens": 40, "latency_ms": 23.27513000000181} +{"id": "g0136-vas_consulta-regionalismo-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.016903284346802938, "vas_cancelamento": 0.005237446914981809, "plano_nova_linha": 0.020545876798713225, "vas_consulta": 0.4854055473555736, "vas_contratacao": 0.019153026195020895, "plano_consulta": 0.08876368093431179, "portabilidade": 0.008860899757329616, "internet_pacote_adicional": 0.1595151964744368, "cancelamento_linha": 0.006690114502907457, "conta_vencimento": 0.00587930835739331, "fidelidade_resgate": 0.009755982676661248, "sem_correspondencia": 0.1732896356858673}, "confidence": 0.4854055473555736, "input_tokens": 46, "latency_ms": 22.241027000006852} +{"id": "g0136-vas_consulta-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.2896043923913942, "vas_cancelamento": 0.025297827735940057, "marketplace_compra": 0.07656296257045535, "vas_contratacao": 0.0159056445668752, "plano_nova_linha": 0.019187491172691907, "suporte_chip_esim": 0.022461270662457452, "cancelamento_linha": 0.024423494662081883, "roaming_duvida": 0.01924427018414136, "fidelidade_pontos": 0.0738820127336456, "suporte_configuracao": 0.037360768347671984, "plano_consulta": 0.14876921308671073, "sem_correspondencia": 0.24730065188593434}, "confidence": 0.2896043923913942, "input_tokens": 44, "latency_ms": 23.80410699998947} +{"id": "g0136-vas_consulta-regionalismo-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.07941054118354128, "vas_cancelamento": 0.01896802223907498, "vas_consulta": 0.454018044349512, "sem_correspondencia": 0.44760339222787177}, "confidence": 0.454018044349512, "input_tokens": 35, "latency_ms": 15.482864999967205} +{"id": "g0136-vas_consulta-regionalismo-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 79, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.010417315992519454, "conta_explicacao": 0.14600179926304, "conta_pagamento_confirmacao": 0.0641352825149676, "conta_debito_automatico_digital": 0.03732009562864793, "plano_consulta": 0.03819262193673154, "conta_contestacao": 0.06143808296205756, "conta_segunda_via": 0.06117696619208567, "sem_correspondencia": 0.5813178355099503}, "confidence": 0.5813178355099503, "input_tokens": 43, "latency_ms": 17.140046000008624} +{"id": "g0136-vas_consulta-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0927556744520024, "vas_cancelamento": 0.027126187206002073, "plano_consulta": 0.16777498863847007, "sem_correspondencia": 0.7123431497035255}, "confidence": 0.7123431497035255, "input_tokens": 42, "latency_ms": 15.61308300000519} +{"id": "g0136-vas_consulta-regionalismo-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_explicacao": 0.09762661290239992, "roaming_pacote": 0.0023607739503677836, "vas_contratacao": 0.015010599462917561, "vas_cancelamento": 0.0013426498085240604, "vas_consulta": 0.32693713857658835, "plano_consulta": 0.057266765757542616, "internet_pacote_adicional": 0.4173936324439117, "sem_correspondencia": 0.08206182709774802}, "confidence": 0.4173936324439117, "input_tokens": 44, "latency_ms": 16.207960000031107} +{"id": "g0138-vas_consulta-longo_contexto-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.024897032228023773, "plano_consulta": 0.07668785234355487, "vas_consulta": 0.7562893854465897, "sem_correspondencia": 0.14212572998183162}, "confidence": 0.7562893854465897, "input_tokens": 77, "latency_ms": 16.044025999974565} +{"id": "g0138-vas_consulta-longo_contexto-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.07766762162447456, "suporte_configuracao": 0.022885549184751042, "conta_explicacao": 0.04504512499195413, "seguranca_perda_roubo": 0.003836067288029953, "conta_vencimento": 0.005256395176925084, "marketplace_compra": 0.024436612873449847, "conta_pagamento_confirmacao": 0.015741196959870578, "vas_consulta": 0.4374791561573417, "conta_segunda_via": 0.011670143022882547, "plano_consulta": 0.23301031545381592, "vas_cancelamento": 0.0025373799029246836, "sem_correspondencia": 0.12043443736357996}, "confidence": 0.4374791561573417, "input_tokens": 66, "latency_ms": 24.215046999984224} +{"id": "g0138-vas_consulta-longo_contexto-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.07326885565272315, "cadastro_atualizacao": 0.05001548850030925, "conta_segunda_via": 0.026083829780203942, "conta_contestacao": 0.0494552606994702, "internet_problema_conexao": 0.009650648904101932, "troca_numero": 0.002595708562099577, "internet_pacote_adicional": 0.08417689345269004, "conta_pagamento_confirmacao": 0.06598902721106448, "fidelidade_pontos": 0.018921264167955865, "bonus_nao_recebido": 0.030631174457588655, "vas_contratacao": 0.011259368077476154, "vas_consulta": 0.4010751981658697, "beneficios_consulta": 0.04649142708646394, "fidelidade_resgate": 0.008416097901198662, "vas_cancelamento": 0.0035244164805891083, "sem_correspondencia": 0.1184453409001954}, "confidence": 0.4010751981658697, "input_tokens": 67, "latency_ms": 32.080192000023544} +{"id": "g0138-vas_consulta-longo_contexto-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"beneficios_consulta": 0.11954580211218087, "conta_contestacao": 0.07294468559597597, "vas_contratacao": 0.01758239599210882, "vas_cancelamento": 0.0024325356279446364, "suporte_chip_esim": 0.005896151979302528, "atendimento_humano": 0.028237238440875872, "vas_consulta": 0.2169184231152899, "plano_troca": 0.00587288754145905, "plano_consulta": 0.07183863200854924, "marketplace_pedido": 0.033889181809369624, "internet_pacote_adicional": 0.314419685842596, "sem_correspondencia": 0.11042237993434748}, "confidence": 0.314419685842596, "input_tokens": 63, "latency_ms": 24.272193999991032} +{"id": "g0138-vas_consulta-longo_contexto-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.03354859427098768, "plano_consulta": 0.1198025745109299, "vas_consulta": 0.6038804189238046, "sem_correspondencia": 0.2427684122942778}, "confidence": 0.6038804189238046, "input_tokens": 69, "latency_ms": 15.530785000009928} +{"id": "g0138-vas_consulta-longo_contexto-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 166, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.026779490539450796, "vas_consulta": 0.6632456418157875, "plano_consulta": 0.08696341077295096, "sem_correspondencia": 0.2230114568718107}, "confidence": 0.6632456418157875, "input_tokens": 70, "latency_ms": 15.374314999974104} +{"id": "g0138-vas_consulta-longo_contexto-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao", "vas_consulta"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.23108101736036166, "cancelamento_linha": 0.0060069613640711715, "conta_pagamento_confirmacao": 0.06609970254061531, "beneficios_consulta": 0.0824847751758975, "conta_debito_automatico_digital": 0.01570283593959892, "marketplace_compra": 0.032592773005660505, "conta_vencimento": 0.007670611452554672, "conta_contestacao": 0.06654663311346405, "portabilidade": 0.011343857488416636, "conta_explicacao": 0.17541072054958268, "plano_consulta": 0.07714262639170044, "sem_correspondencia": 0.22791748561807645}, "confidence": 0.23108101736036166, "input_tokens": 74, "latency_ms": 24.443383000004815} +{"id": "g0138-vas_consulta-longo_contexto-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 141, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"fidelidade_resgate": 0.019056455373752616, "plano_consulta": 0.1971096314756399, "roaming_pacote": 0.00585770815548672, "roaming_duvida": 0.008897577974999118, "portabilidade": 0.010646219855400936, "vas_cancelamento": 0.0022898953390304536, "vas_contratacao": 0.019379708112779063, "internet_pacote_adicional": 0.11836310730580402, "conta_explicacao": 0.013994415641993753, "internet_problema_conexao": 0.00391512301357186, "vas_consulta": 0.5160154486422543, "sem_correspondencia": 0.08447470910928719}, "confidence": 0.5160154486422543, "input_tokens": 64, "latency_ms": 23.840344000007008} +{"id": "g0138-vas_consulta-longo_contexto-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 145, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_vencimento": 0.008413220986900869, "vas_contratacao": 0.021872072150210038, "portabilidade": 0.01165402433256965, "vas_cancelamento": 0.004419482900178754, "conta_contestacao": 0.1156045751742413, "plano_troca": 0.007088886303009601, "vas_consulta": 0.407207321387358, "suporte_chip_esim": 0.014142746494348182, "recarga_nao_creditada": 0.004632757638270361, "plano_consulta": 0.06372430350619085, "marketplace_compra": 0.10463951070501055, "conta_segunda_via": 0.03192783979873291, "bonus_nao_recebido": 0.004384314761811202, "cancelamento_linha": 0.004279282061605548, "troca_numero": 0.00541493870293786, "sem_correspondencia": 0.1905947230966243}, "confidence": 0.407207321387358, "input_tokens": 64, "latency_ms": 30.653996000012285} +{"id": "g0138-vas_consulta-longo_contexto-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.006084434768425706, "conta_contestacao": 0.019880490981160303, "internet_consumo": 0.08971338896033312, "recarga_nao_creditada": 0.006181217338589226, "plano_nova_linha": 0.0817963131124626, "conta_debito_automatico_digital": 0.009018631080848246, "vas_contratacao": 0.01989761800222283, "suporte_configuracao": 0.02070660944278404, "plano_troca": 0.006711516569943049, "vas_consulta": 0.41543934098456503, "recarga_realizar": 0.004833193189783825, "fidelidade_resgate": 0.011413928329807588, "seguranca_perda_roubo": 0.04559421995616801, "plano_consulta": 0.10007116309847768, "marketplace_compra": 0.027386721351838623, "sem_correspondencia": 0.13527121283259014}, "confidence": 0.41543934098456503, "input_tokens": 65, "latency_ms": 31.99478800001998} +{"id": "g0138-vas_consulta-longo_contexto-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 162, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.48247129609112765, "plano_consulta": 0.047121517409058754, "marketplace_compra": 0.05594845936779632, "vas_cancelamento": 0.24251607512718296, "fidelidade_resgate": 0.023331616079918092, "reclamacao_atendimento": 0.024962721529224935, "vas_contratacao": 0.03345197334594066, "sem_correspondencia": 0.09019634104975065}, "confidence": 0.48247129609112765, "input_tokens": 73, "latency_ms": 19.287820999977612} +{"id": "g0138-vas_consulta-longo_contexto-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 144, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.5124000973753644, "plano_consulta": 0.055700016002916006, "atendimento_humano": 0.13204680555374854, "vas_cancelamento": 0.01327692268963616, "vas_contratacao": 0.027394358425886386, "troca_numero": 0.0049348464879094165, "recarga_nao_creditada": 0.010635033388520095, "sem_correspondencia": 0.243611920076019}, "confidence": 0.5124000973753644, "input_tokens": 66, "latency_ms": 17.42090099997995} +{"id": "g0141-beneficios_consulta-informal_abreviado-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.5404788871872384, "vas_contratacao": 0.031866412728527235, "beneficios_consulta": 0.18431106278416165, "sem_correspondencia": 0.24334363730007275}, "confidence": 0.5404788871872384, "input_tokens": 51, "latency_ms": 15.437114999997448} +{"id": "g0141-beneficios_consulta-informal_abreviado-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.13351493230348124, "vas_contratacao": 0.0486469553128273, "beneficios_consulta": 0.4203098619879343, "sem_correspondencia": 0.3975282503957572}, "confidence": 0.4203098619879343, "input_tokens": 48, "latency_ms": 16.15745499998411} +{"id": "g0141-beneficios_consulta-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.028739014078379334, "bonus_nao_recebido": 0.059489930747739464, "plano_nova_linha": 0.03183831957298824, "internet_pacote_adicional": 0.3205555912743626, "desconto_retencao": 0.014321384671377876, "plano_consulta": 0.23699818088024688, "fidelidade_pontos": 0.03489284521644027, "vas_contratacao": 0.014976933305602893, "fidelidade_resgate": 0.012348701004569678, "conta_debito_automatico_digital": 0.02025514801465151, "parceiros_ofertas": 0.05547530840618398, "sem_correspondencia": 0.17010864282745727}, "confidence": 0.3205555912743626, "input_tokens": 52, "latency_ms": 24.034026999970592} +{"id": "g0141-beneficios_consulta-informal_abreviado-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.043301372696824346, "plano_consulta": 0.25158594628447517, "fidelidade_resgate": 0.013845003142594556, "desconto_retencao": 0.009118368486809254, "bonus_nao_recebido": 0.02375198490115161, "vas_contratacao": 0.012282040736541832, "beneficios_consulta": 0.46224528455215885, "sem_correspondencia": 0.18386999919944438}, "confidence": 0.46224528455215885, "input_tokens": 46, "latency_ms": 22.190872999999556} +{"id": "g0141-beneficios_consulta-informal_abreviado-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.005903022870675355, "bonus_nao_recebido": 0.0141902157165358, "fidelidade_pontos": 0.023672444911248366, "vas_contratacao": 0.010813919902876392, "plano_consulta": 0.048300732264533165, "beneficios_consulta": 0.7813630158642517, "fidelidade_resgate": 0.00773871136646749, "sem_correspondencia": 0.10801793710341168}, "confidence": 0.7813630158642517, "input_tokens": 51, "latency_ms": 16.830655999967803} +{"id": "g0141-beneficios_consulta-informal_abreviado-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.34957941160730827, "fidelidade_resgate": 0.013949156515513575, "cancelamento_linha": 0.0025166034578856904, "marketplace_pedido": 0.029694439487854905, "recarga_saldo": 0.004541207801081078, "fidelidade_pontos": 0.025053211828134997, "conta_vencimento": 0.006037127533018077, "vas_contratacao": 0.02843963312912733, "plano_consulta": 0.38445543214010175, "desconto_retencao": 0.0038689416468677294, "bonus_nao_recebido": 0.0022048359924587996, "sem_correspondencia": 0.14965999886064785}, "confidence": 0.38445543214010175, "input_tokens": 47, "latency_ms": 22.505948999992142} +{"id": "g0141-beneficios_consulta-informal_abreviado-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"portabilidade": 0.005501257038499198, "internet_consumo": 0.05040815700292179, "suporte_chip_esim": 0.004967022911552909, "vas_contratacao": 0.01249061022493485, "internet_pacote_adicional": 0.10657455508491576, "conta_explicacao": 0.013049532317465466, "beneficios_consulta": 0.5077955356129291, "desconto_retencao": 0.006544731387327865, "fidelidade_resgate": 0.007153061541657415, "vas_consulta": 0.1011366070295921, "marketplace_compra": 0.01693988295419544, "fidelidade_pontos": 0.01560791000442918, "plano_consulta": 0.04441404170736766, "conta_debito_automatico_digital": 0.002507588939385548, "bonus_nao_recebido": 0.0031056326354138393, "sem_correspondencia": 0.10180387360741186}, "confidence": 0.5077955356129291, "input_tokens": 46, "latency_ms": 31.353192999972634} +{"id": "g0141-beneficios_consulta-informal_abreviado-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.11760499065507224, "beneficios_consulta": 0.17839295763389115, "vas_contratacao": 0.05779264738129122, "sem_correspondencia": 0.6462094043297454}, "confidence": 0.6462094043297454, "input_tokens": 49, "latency_ms": 15.875506999975642} +{"id": "g0141-beneficios_consulta-informal_abreviado-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.33041871235536213, "vas_contratacao": 0.036321790180675634, "plano_consulta": 0.1111451979288505, "sem_correspondencia": 0.5221142995351118}, "confidence": 0.5221142995351118, "input_tokens": 48, "latency_ms": 21.56934099997443} +{"id": "g0141-beneficios_consulta-informal_abreviado-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8329778026601498, "plano_consulta": 0.08025666049728501, "vas_contratacao": 0.00602407453312468, "sem_correspondencia": 0.0807414623094405}, "confidence": 0.8329778026601498, "input_tokens": 49, "latency_ms": 15.635588999998618} +{"id": "g0141-beneficios_consulta-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.07576173515706608, "vas_contratacao": 0.04599858430773547, "desconto_retencao": 0.011815600053162872, "sem_correspondencia": 0.8664240804820356}, "confidence": 0.8664240804820356, "input_tokens": 49, "latency_ms": 15.424549000044863} +{"id": "g0141-beneficios_consulta-informal_abreviado-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.43224585005984895, "recarga_saldo": 0.01207796575958146, "conta_segunda_via": 0.021453686033545895, "suporte_sem_sinal": 0.07944352170517258, "bonus_nao_recebido": 0.011477706009198788, "vas_contratacao": 0.014657401462717212, "fidelidade_resgate": 0.015127724018963375, "roaming_duvida": 0.007204708169208946, "desconto_retencao": 0.004540370306302362, "negociacao_religacao": 0.005081878037795101, "vas_consulta": 0.08687855293173512, "portabilidade": 0.009139761318057122, "plano_consulta": 0.1715936956792212, "troca_numero": 0.00262793269633789, "fidelidade_pontos": 0.03649723153037807, "sem_correspondencia": 0.08995201428193597}, "confidence": 0.43224585005984895, "input_tokens": 43, "latency_ms": 29.23573900000065} +{"id": "g0142-beneficios_consulta-erros_digitacao-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.4626739357611085, "vas_contratacao": 0.024300061347336033, "plano_consulta": 0.24797746723873515, "sem_correspondencia": 0.26504853565282027}, "confidence": 0.4626739357611085, "input_tokens": 38, "latency_ms": 17.72137699998666} +{"id": "g0142-beneficios_consulta-erros_digitacao-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.3635864813224992, "desconto_retencao": 0.0219457836231688, "vas_contratacao": 0.027753168406860883, "fidelidade_resgate": 0.020203763393270634, "beneficios_consulta": 0.22300305713337223, "bonus_nao_recebido": 0.015760039734541927, "fidelidade_pontos": 0.029554761615901124, "sem_correspondencia": 0.2981929447703852}, "confidence": 0.3635864813224992, "input_tokens": 39, "latency_ms": 19.043397000018558} +{"id": "g0142-beneficios_consulta-erros_digitacao-02-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.11186899656447778, "fidelidade_resgate": 0.008991371572274818, "beneficios_consulta": 0.5530761315501889, "marketplace_pedido": 0.013577071545211329, "internet_pacote_adicional": 0.1431238161586578, "fidelidade_pontos": 0.01965223380469579, "desconto_retencao": 0.004644832901065561, "vas_contratacao": 0.03980215520256295, "roaming_cobranca": 0.0010754912771138167, "bonus_nao_recebido": 0.004816457951323451, "plano_troca": 0.035037155150259874, "sem_correspondencia": 0.06433428632216792}, "confidence": 0.5530761315501889, "input_tokens": 42, "latency_ms": 22.875417000022935} +{"id": "g0142-beneficios_consulta-erros_digitacao-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.23922101083899985, "plano_consulta": 0.0888520364976509, "vas_contratacao": 0.017502612583222422, "sem_correspondencia": 0.6544243400801268}, "confidence": 0.6544243400801268, "input_tokens": 38, "latency_ms": 15.258748999997351} +{"id": "g0142-beneficios_consulta-erros_digitacao-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.12448572370495059, "vas_contratacao": 0.03313695441860232, "beneficios_consulta": 0.12092864537664381, "sem_correspondencia": 0.7214486764998033}, "confidence": 0.7214486764998033, "input_tokens": 34, "latency_ms": 15.328481000040028} +{"id": "g0142-beneficios_consulta-erros_digitacao-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.027165093732725423, "plano_consulta": 0.1595270446057402, "beneficios_consulta": 0.6068214627193678, "sem_correspondencia": 0.20648639894216658}, "confidence": 0.6068214627193678, "input_tokens": 35, "latency_ms": 17.026401999999052} +{"id": "g0142-beneficios_consulta-erros_digitacao-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"vas_cancelamento": 0.010581524057129041, "roaming_duvida": 0.011188032979579474, "parceiros_ofertas": 0.05507233338160642, "reclamacao_atendimento": 0.02087042283752251, "marketplace_compra": 0.034170485857932205, "recarga_realizar": 0.006420765504879681, "suporte_sem_sinal": 0.07467570862666108, "vas_consulta": 0.24342436963800895, "internet_problema_conexao": 0.008022458251450657, "plano_consulta": 0.37287381100393274, "vas_contratacao": 0.022395061214293504, "sem_correspondencia": 0.1403050266470037}, "confidence": 0.37287381100393274, "input_tokens": 37, "latency_ms": 23.720905000004677} +{"id": "g0142-beneficios_consulta-erros_digitacao-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.027685308307070316, "bonus_nao_recebido": 0.07886981601010117, "fidelidade_pontos": 0.09994753189130841, "vas_contratacao": 0.011889918351802746, "roaming_cobranca": 0.004073899436595636, "plano_consulta": 0.3021657315200363, "fidelidade_resgate": 0.01830907440937298, "seguranca_perda_roubo": 0.05125595504912516, "conta_explicacao": 0.026443352340771185, "desconto_retencao": 0.014256776069619092, "beneficios_consulta": 0.14830543819058947, "sem_correspondencia": 0.21679719842360756}, "confidence": 0.3021657315200363, "input_tokens": 36, "latency_ms": 23.168963999978587} +{"id": "g0142-beneficios_consulta-erros_digitacao-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.01379939088132223, "seguranca_perda_roubo": 0.007711997380770543, "desconto_retencao": 0.010126832717034958, "vas_contratacao": 0.00730024240952445, "recarga_nao_creditada": 0.0015582956868874097, "negociacao_religacao": 0.005573753694483304, "beneficios_consulta": 0.7754755018119328, "bonus_nao_recebido": 0.007749808614535033, "fidelidade_resgate": 0.006243299705452659, "troca_numero": 0.0011451022878146387, "cancelamento_linha": 0.0016410796763177992, "fidelidade_pontos": 0.016057270877725006, "vas_consulta": 0.05105398986413206, "plano_consulta": 0.03818878451457948, "conta_vencimento": 0.0024136965614990724, "sem_correspondencia": 0.05396095331598857}, "confidence": 0.7754755018119328, "input_tokens": 34, "latency_ms": 28.319079000027614} +{"id": "g0142-beneficios_consulta-erros_digitacao-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_cancelamento": 0.002788921926213431, "recarga_realizar": 0.002520410186428425, "atendimento_humano": 0.05025333780399578, "vas_contratacao": 0.004862792918683561, "beneficios_consulta": 0.7425035549826842, "plano_consulta": 0.06849984916914739, "cancelamento_linha": 0.002776922066203338, "desconto_retencao": 0.004501231099280139, "roaming_cobranca": 0.0019747668497154015, "fidelidade_resgate": 0.007261228238266153, "bonus_nao_recebido": 0.006675630226895648, "suporte_sem_sinal": 0.03549581082428356, "portabilidade": 0.004086980164438623, "roaming_duvida": 0.004321259974656042, "fidelidade_pontos": 0.025621521624573238, "sem_correspondencia": 0.03585578194453509}, "confidence": 0.7425035549826842, "input_tokens": 38, "latency_ms": 28.606969999998455} +{"id": "g0142-beneficios_consulta-erros_digitacao-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_configuracao": 0.019183584674237336, "bonus_nao_recebido": 0.008944272584297728, "marketplace_pedido": 0.02508599457133064, "vas_contratacao": 0.008499761606785563, "fidelidade_resgate": 0.00941395721246705, "roaming_cobranca": 0.0023998880293155107, "desconto_retencao": 0.0064058815132524765, "plano_consulta": 0.5649732084114342, "fidelidade_pontos": 0.03803349880230955, "suporte_chip_esim": 0.012267929284596425, "conta_debito_automatico_digital": 0.009219205543585445, "conta_contestacao": 0.01204366120763945, "cancelamento_linha": 0.002397926663859204, "beneficios_consulta": 0.12517168356406524, "reclamacao_atendimento": 0.02647323129193574, "sem_correspondencia": 0.12948631503888844}, "confidence": 0.5649732084114342, "input_tokens": 34, "latency_ms": 31.052939999995033} +{"id": "g0142-beneficios_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.016023309356671952, "fidelidade_resgate": 0.02001185647171665, "troca_numero": 0.003068044677391992, "fidelidade_pontos": 0.06550036893155103, "negociacao_divida": 0.012140420784125703, "vas_contratacao": 0.011669487295731636, "plano_consulta": 0.5087196057957918, "atendimento_humano": 0.07798827174438916, "bonus_nao_recebido": 0.02329945112538527, "desconto_retencao": 0.023608665110807607, "roaming_pacote": 0.00434584481769862, "sem_correspondencia": 0.23362467388873864}, "confidence": 0.5087196057957918, "input_tokens": 37, "latency_ms": 22.42267899998751} +{"id": "g0145-beneficios_consulta-longo_contexto-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 219, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.02346488182849713, "beneficios_consulta": 0.5576792141212831, "plano_consulta": 0.2224992873659636, "sem_correspondencia": 0.19635661668425622}, "confidence": 0.5576792141212831, "input_tokens": 90, "latency_ms": 16.23238299998775} +{"id": "g0145-beneficios_consulta-longo_contexto-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 199, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.12811865449448998, "beneficios_consulta": 0.6815116691105302, "bonus_nao_recebido": 0.013204771647429768, "vas_contratacao": 0.015818352542655418, "fidelidade_pontos": 0.011962218711431922, "desconto_retencao": 0.003749409847635257, "fidelidade_resgate": 0.008082194592523162, "sem_correspondencia": 0.13755272905330435}, "confidence": 0.6815116691105302, "input_tokens": 77, "latency_ms": 18.272308000007342} +{"id": "g0145-beneficios_consulta-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.04541324652464056, "fidelidade_resgate": 0.025658435391984584, "desconto_retencao": 0.018977221941033417, "plano_consulta": 0.36583180853818625, "vas_contratacao": 0.10745021431137358, "bonus_nao_recebido": 0.06126006591120095, "roaming_cobranca": 0.0073093910209798005, "sem_correspondencia": 0.36809961636060085}, "confidence": 0.36809961636060085, "input_tokens": 83, "latency_ms": 18.42910400000619} +{"id": "g0145-beneficios_consulta-longo_contexto-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 181, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.021194217134428664, "beneficios_consulta": 0.6951629325236306, "plano_consulta": 0.16604066921284416, "sem_correspondencia": 0.11760218112909661}, "confidence": 0.6951629325236306, "input_tokens": 73, "latency_ms": 15.27240199999369} +{"id": "g0145-beneficios_consulta-longo_contexto-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 224, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"cadastro_atualizacao": 0.043217185009295334, "vas_contratacao": 0.008899771428136128, "negociacao_religacao": 0.002992354971278719, "marketplace_pedido": 0.012145215399415758, "beneficios_consulta": 0.4315398844089429, "desconto_retencao": 0.0021672693107853574, "conta_explicacao": 0.01581849684561388, "conta_segunda_via": 0.004889602673846429, "internet_pacote_adicional": 0.033072746620204076, "internet_problema_conexao": 0.014143231969685019, "conta_debito_automatico_digital": 0.0016368669126165516, "bonus_nao_recebido": 0.001334799659408729, "fidelidade_pontos": 0.01719297620100227, "plano_consulta": 0.33551796591140726, "fidelidade_resgate": 0.004551243410455487, "sem_correspondencia": 0.07088038926790612}, "confidence": 0.4315398844089429, "input_tokens": 88, "latency_ms": 34.6933850000255} +{"id": "g0145-beneficios_consulta-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.13589590661324646, "vas_contratacao": 0.0378399972073734, "desconto_retencao": 0.017573376953849782, "sem_correspondencia": 0.8086907192255304}, "confidence": 0.8086907192255304, "input_tokens": 72, "latency_ms": 15.079920999994556} +{"id": "g0145-beneficios_consulta-longo_contexto-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 185, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.36336160146044644, "fidelidade_pontos": 0.033796910605728474, "desconto_retencao": 0.010058587538787758, "beneficios_consulta": 0.3145991005839671, "vas_contratacao": 0.0333532955810361, "bonus_nao_recebido": 0.008398431454952442, "fidelidade_resgate": 0.0148229395902699, "sem_correspondencia": 0.2216091331848118}, "confidence": 0.36336160146044644, "input_tokens": 70, "latency_ms": 17.91322899998704} +{"id": "g0145-beneficios_consulta-longo_contexto-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.10003349184989929, "plano_consulta": 0.37504899501800537, "desconto_retencao": 0.02418789267539978, "sem_correspondencia": 0.5007296204566956}, "confidence": 0.5007296204566956, "input_tokens": 76, "latency_ms": 15.562986000020373} +{"id": "g0145-beneficios_consulta-longo_contexto-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 188, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.19976731948771217, "beneficios_consulta": 0.406078960689912, "vas_contratacao": 0.01839716156574747, "sem_correspondencia": 0.3757565582566284}, "confidence": 0.406078960689912, "input_tokens": 72, "latency_ms": 15.158081000038237} +{"id": "g0145-beneficios_consulta-longo_contexto-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 186, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.020586250848362707, "bonus_nao_recebido": 0.005606685435188768, "beneficios_consulta": 0.6207757742518281, "vas_contratacao": 0.012295426167250685, "atendimento_humano": 0.025322620438773306, "conta_vencimento": 0.002995603790400269, "marketplace_compra": 0.016288353524633863, "plano_consulta": 0.19402547650473415, "fidelidade_pontos": 0.01421059702474207, "desconto_retencao": 0.003145899234147165, "fidelidade_resgate": 0.00654897482159859, "sem_correspondencia": 0.07819833795834033}, "confidence": 0.6207757742518281, "input_tokens": 77, "latency_ms": 23.651873999995132} +{"id": "g0145-beneficios_consulta-longo_contexto-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.025936511539794874, "plano_consulta": 0.0926011923473921, "fidelidade_pontos": 0.013571847776005643, "parceiros_ofertas": 0.13103921339223534, "internet_problema_conexao": 0.04391687238638792, "fidelidade_resgate": 0.00803471799468724, "beneficios_consulta": 0.47914831469392066, "internet_pacote_adicional": 0.0353959080953382, "bonus_nao_recebido": 0.007342614956246916, "vas_contratacao": 0.006622551752265703, "conta_debito_automatico_digital": 0.0026753073729603783, "desconto_retencao": 0.003801267020461481, "atendimento_humano": 0.0642084833622363, "seguranca_fraude": 0.00885961086468945, "recarga_nao_creditada": 0.002221042692901751, "sem_correspondencia": 0.07462454375247603}, "confidence": 0.47914831469392066, "input_tokens": 72, "latency_ms": 32.482106999964344} +{"id": "g0145-beneficios_consulta-longo_contexto-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["vas_contratacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 197, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.028648300678358943, "beneficios_consulta": 0.5968711705414428, "plano_consulta": 0.24860985955849918, "sem_correspondencia": 0.12587066922169912}, "confidence": 0.5968711705414428, "input_tokens": 75, "latency_ms": 15.941532999988794} +{"id": "g0149-desconto_retencao-erros_digitacao-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.010604558206404276, "fidelidade_resgate": 0.023061066200124984, "vas_contratacao": 0.020603143946549423, "plano_troca": 0.03827877232186316, "suporte_configuracao": 0.02035169989717873, "internet_problema_conexao": 0.020178762613291254, "conta_segunda_via": 0.05387784012573488, "fidelidade_pontos": 0.06082211631770655, "bonus_nao_recebido": 0.02242419803966755, "negociacao_religacao": 0.008083753054406173, "beneficios_consulta": 0.08231188119233743, "vas_consulta": 0.1270671450168998, "desconto_retencao": 0.3514590161896967, "conta_contestacao": 0.04166177167416092, "cancelamento_linha": 0.015423696974167036, "sem_correspondencia": 0.10379057822981111}, "confidence": 0.3514590161896967, "input_tokens": 46, "latency_ms": 30.41647700001704} +{"id": "g0149-desconto_retencao-erros_digitacao-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.24122553083027923, "plano_troca": 0.08912201964469603, "desconto_retencao": 0.3788389281524947, "fidelidade_resgate": 0.049261935413174564, "cancelamento_linha": 0.013045953736724222, "negociacao_divida": 0.020191725154466496, "fidelidade_pontos": 0.07305735210152747, "sem_correspondencia": 0.1352565549666373}, "confidence": 0.3788389281524947, "input_tokens": 45, "latency_ms": 16.98971400003302} +{"id": "g0149-desconto_retencao-erros_digitacao-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.21843795381657743, "negociacao_divida": 0.02194153544358931, "plano_troca": 0.046559114352230986, "desconto_retencao": 0.37983548862192024, "cancelamento_linha": 0.00963583891131409, "beneficios_consulta": 0.098575376263932, "fidelidade_resgate": 0.041097660357488776, "sem_correspondencia": 0.18391703223294717}, "confidence": 0.37983548862192024, "input_tokens": 53, "latency_ms": 17.09602400001131} +{"id": "g0149-desconto_retencao-erros_digitacao-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0313094406153655, "plano_troca": 0.046824443910924926, "desconto_retencao": 0.24302345423764193, "sem_correspondencia": 0.6788426612360676}, "confidence": 0.6788426612360676, "input_tokens": 49, "latency_ms": 15.573286000005737} +{"id": "g0149-desconto_retencao-erros_digitacao-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.026329702636883077, "marketplace_pedido": 0.08421483914333097, "desconto_retencao": 0.25745219843420486, "plano_troca": 0.023342369896037628, "recarga_realizar": 0.00902381196650241, "seguranca_fraude": 0.03163093060524951, "internet_problema_conexao": 0.06532293774091107, "conta_pagamento_confirmacao": 0.05168190769358326, "fidelidade_pontos": 0.09433111860300852, "bonus_nao_recebido": 0.01688362341315358, "suporte_configuracao": 0.03215131642424663, "cancelamento_linha": 0.0046017790803342664, "conta_vencimento": 0.009707389720354542, "beneficios_consulta": 0.11167217415232415, "fidelidade_resgate": 0.0402343808005755, "sem_correspondencia": 0.14141951968930006}, "confidence": 0.25745219843420486, "input_tokens": 46, "latency_ms": 30.21773000000394} +{"id": "g0149-desconto_retencao-erros_digitacao-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"negociacao_divida": 0.16351372410915058, "desconto_retencao": 0.09940427044319383, "fidelidade_resgate": 0.054273718457503214, "parceiros_ofertas": 0.12516346885647886, "cancelamento_linha": 0.0042365771842454, "internet_consumo": 0.04583557064281918, "recarga_nao_creditada": 0.003266576991771287, "beneficios_consulta": 0.2099341206399144, "fidelidade_pontos": 0.07473382539966128, "bonus_nao_recebido": 0.01295779584592305, "plano_troca": 0.03852199486499965, "sem_correspondencia": 0.16815835656433928}, "confidence": 0.2099341206399144, "input_tokens": 40, "latency_ms": 22.117708999985553} +{"id": "g0149-desconto_retencao-erros_digitacao-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.6024043672234634, "plano_troca": 0.030757425925832724, "cancelamento_linha": 0.028125597687914925, "sem_correspondencia": 0.338712609162789}, "confidence": 0.6024043672234634, "input_tokens": 43, "latency_ms": 15.708390999975563} +{"id": "g0149-desconto_retencao-erros_digitacao-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 90, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.5851111531932329, "plano_troca": 0.04589545820811771, "cancelamento_linha": 0.02887801326375109, "sem_correspondencia": 0.3401153753348983}, "confidence": 0.5851111531932329, "input_tokens": 51, "latency_ms": 15.282755999976416} +{"id": "g0149-desconto_retencao-erros_digitacao-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.11250058268195362, "desconto_retencao": 0.46199168550244796, "cancelamento_linha": 0.026374805030883717, "sem_correspondencia": 0.39913292678471474}, "confidence": 0.46199168550244796, "input_tokens": 52, "latency_ms": 15.517087000034735} +{"id": "g0149-desconto_retencao-erros_digitacao-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.24957852855852802, "desconto_retencao": 0.08477451920726677, "fidelidade_resgate": 0.0403531914316197, "cancelamento_linha": 0.01003203107145527, "vas_consulta": 0.1173331551154398, "plano_troca": 0.029884601958167244, "fidelidade_pontos": 0.11683982980675456, "conta_debito_automatico_digital": 0.010492052283817695, "negociacao_divida": 0.018868726344347646, "suporte_configuracao": 0.037596953360639895, "bonus_nao_recebido": 0.017701851764566227, "sem_correspondencia": 0.26654455909739716}, "confidence": 0.26654455909739716, "input_tokens": 46, "latency_ms": 22.96997299998793} +{"id": "g0149-desconto_retencao-erros_digitacao-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.08513633918734688, "beneficios_consulta": 0.1920750292838668, "roaming_pacote": 0.003928768454020054, "cancelamento_linha": 0.008213259291201726, "portabilidade": 0.009593078880002368, "fidelidade_pontos": 0.12836423534205776, "plano_troca": 0.08107493829132283, "marketplace_compra": 0.05978730329282671, "negociacao_divida": 0.014557738808762849, "cadastro_atualizacao": 0.03374736388271772, "desconto_retencao": 0.08164776873073695, "conta_explicacao": 0.026001161000692975, "fidelidade_resgate": 0.03186766062658419, "conta_segunda_via": 0.03358236332458774, "conta_debito_automatico_digital": 0.007069288297187474, "sem_correspondencia": 0.20335370330608502}, "confidence": 0.20335370330608502, "input_tokens": 39, "latency_ms": 30.165396000029432} +{"id": "g0149-desconto_retencao-erros_digitacao-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.024837888406630423, "fidelidade_pontos": 0.15991332597509914, "beneficios_consulta": 0.15922729137368527, "desconto_retencao": 0.4648641627130457, "plano_troca": 0.031128641225208864, "fidelidade_resgate": 0.033022092776303164, "cancelamento_linha": 0.007556460786044337, "sem_correspondencia": 0.11945013674398308}, "confidence": 0.4648641627130457, "input_tokens": 47, "latency_ms": 17.178299000022434} +{"id": "g0151-desconto_retencao-emocional-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.037768961159862315, "conta_explicacao": 0.05134784588076073, "bonus_nao_recebido": 0.03509397540064639, "negociacao_divida": 0.016820021490622974, "fidelidade_pontos": 0.06056518293791547, "beneficios_consulta": 0.17371753392059228, "conta_debito_automatico_digital": 0.018596400147007038, "cancelamento_linha": 0.08388614167295645, "plano_troca": 0.015581194790247294, "desconto_retencao": 0.3956040265550212, "cadastro_atualizacao": 0.012781891433338091, "sem_correspondencia": 0.09823682461102978}, "confidence": 0.3956040265550212, "input_tokens": 60, "latency_ms": 24.616221999963273} +{"id": "g0151-desconto_retencao-emocional-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.04766974648114727, "bonus_nao_recebido": 0.04137971295558081, "plano_troca": 0.04996833257576799, "beneficios_consulta": 0.1677544283561756, "cancelamento_linha": 0.004941805317621035, "negociacao_divida": 0.016801463616095916, "desconto_retencao": 0.15367347163038939, "roaming_pacote": 0.003898016916450756, "marketplace_compra": 0.055833936322603174, "fidelidade_pontos": 0.11000810678823963, "conta_pagamento_confirmacao": 0.03381034394760278, "sem_correspondencia": 0.31426063509232566}, "confidence": 0.31426063509232566, "input_tokens": 51, "latency_ms": 23.802031000002444} +{"id": "g0151-desconto_retencao-emocional-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.026406167806420737, "parceiros_ofertas": 0.17424935846080028, "beneficios_consulta": 0.1806964200809269, "desconto_retencao": 0.3116212651742825, "bonus_nao_recebido": 0.02241622746815303, "fidelidade_resgate": 0.03021378126942186, "roaming_duvida": 0.009333142610895857, "fidelidade_pontos": 0.03168364105983871, "plano_troca": 0.06810982978618502, "conta_contestacao": 0.024492817812906933, "cancelamento_linha": 0.012377552157857083, "sem_correspondencia": 0.10839979631231107}, "confidence": 0.3116212651742825, "input_tokens": 52, "latency_ms": 23.116936999997506} +{"id": "g0151-desconto_retencao-emocional-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_troca": 0.04991777192415986, "bonus_nao_recebido": 0.13824932142010157, "fidelidade_pontos": 0.09113776594684782, "cancelamento_linha": 0.00776307510071221, "desconto_retencao": 0.027884665603945973, "beneficios_consulta": 0.25238054743968347, "reclamacao_atendimento": 0.06388851937760649, "negociacao_divida": 0.010998355117176912, "recarga_realizar": 0.005232470058891051, "internet_pacote_adicional": 0.14848930988541081, "fidelidade_resgate": 0.033323466451935096, "sem_correspondencia": 0.17073473167352873}, "confidence": 0.25238054743968347, "input_tokens": 42, "latency_ms": 22.688646000005974} +{"id": "g0151-desconto_retencao-emocional-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.2482669019746391, "plano_troca": 0.034609870701919926, "beneficios_consulta": 0.14587701032680786, "cancelamento_linha": 0.009508698681300725, "negociacao_divida": 0.016305361687171015, "fidelidade_resgate": 0.03050623600818735, "desconto_retencao": 0.40258415390422897, "sem_correspondencia": 0.11234176671574504}, "confidence": 0.40258415390422897, "input_tokens": 57, "latency_ms": 17.59780499997987} +{"id": "g0151-desconto_retencao-emocional-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"vas_cancelamento": 0.04167331048914521, "beneficios_consulta": 0.15413580978415728, "bonus_nao_recebido": 0.061865583638340084, "desconto_retencao": 0.3366759450796614, "fidelidade_resgate": 0.02360522955288393, "conta_vencimento": 0.010770123552252759, "negociacao_divida": 0.012612499414128247, "marketplace_pedido": 0.041708313317115546, "fidelidade_pontos": 0.09646915734251177, "cancelamento_linha": 0.042077608798422005, "plano_troca": 0.02709834302867151, "sem_correspondencia": 0.15130807600271026}, "confidence": 0.3366759450796614, "input_tokens": 51, "latency_ms": 22.5077289999831} +{"id": "g0151-desconto_retencao-emocional-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.02418899952590977, "cancelamento_linha": 0.023951061504935565, "roaming_cobranca": 0.00574293696506626, "plano_troca": 0.023590589370593888, "fidelidade_pontos": 0.11646127167250477, "desconto_retencao": 0.3362599672349816, "suporte_sem_sinal": 0.11535821319509777, "beneficios_consulta": 0.1672055155602354, "negociacao_religacao": 0.009362921288774317, "fidelidade_resgate": 0.018612714822355603, "bonus_nao_recebido": 0.013195459970563156, "sem_correspondencia": 0.1460703488889819}, "confidence": 0.3362599672349816, "input_tokens": 51, "latency_ms": 23.289767999983724} +{"id": "g0151-desconto_retencao-emocional-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.11353553757560554, "roaming_pacote": 0.0032559132456859642, "vas_cancelamento": 0.007913607121077134, "conta_pagamento_confirmacao": 0.061028524835408035, "suporte_configuracao": 0.04308080645132284, "fidelidade_pontos": 0.05398871714442873, "fidelidade_resgate": 0.0179319939338379, "desconto_retencao": 0.28816428592693993, "beneficios_consulta": 0.191234855597239, "troca_numero": 0.001858151272864026, "roaming_cobranca": 0.005503671673568244, "negociacao_divida": 0.007688669903370841, "plano_troca": 0.00858782039944572, "cancelamento_linha": 0.011093208493988533, "seguranca_fraude": 0.02811226789207582, "sem_correspondencia": 0.15702196853314174}, "confidence": 0.28816428592693993, "input_tokens": 43, "latency_ms": 30.18903899999259} +{"id": "g0151-desconto_retencao-emocional-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.03588655604379831, "plano_troca": 0.03911484419969784, "desconto_retencao": 0.7018590595642442, "sem_correspondencia": 0.22313954019225962}, "confidence": 0.7018590595642442, "input_tokens": 48, "latency_ms": 17.17124699996475} +{"id": "g0151-desconto_retencao-emocional-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.612889057145352, "plano_troca": 0.02700195672923659, "cancelamento_linha": 0.02478168555332055, "sem_correspondencia": 0.3353273005720908}, "confidence": 0.612889057145352, "input_tokens": 52, "latency_ms": 15.561497000021518} +{"id": "g0151-desconto_retencao-emocional-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.613070081020949, "plano_troca": 0.03356993627199796, "cancelamento_linha": 0.028687397498984964, "sem_correspondencia": 0.3246725852080682}, "confidence": 0.613070081020949, "input_tokens": 44, "latency_ms": 15.50144300000511} +{"id": "g0151-desconto_retencao-emocional-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.03233971068199778, "plano_troca": 0.0266486107806701, "fidelidade_pontos": 0.082558028246168, "cancelamento_linha": 0.07780989244988208, "beneficios_consulta": 0.10670954714210788, "negociacao_divida": 0.009072666970877597, "desconto_retencao": 0.5678336609754084, "sem_correspondencia": 0.09702788275288812}, "confidence": 0.5678336609754084, "input_tokens": 46, "latency_ms": 16.056025000011687} +{"id": "g0152-desconto_retencao-longo_contexto-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 286, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.024346412504638964, "plano_troca": 0.04210044020149154, "desconto_retencao": 0.8570889564551345, "sem_correspondencia": 0.07646419083873499}, "confidence": 0.8570889564551345, "input_tokens": 106, "latency_ms": 16.03582299998152} +{"id": "g0152-desconto_retencao-longo_contexto-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 212, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"parceiros_ofertas": 0.07165113098141843, "roaming_cobranca": 0.002901331524272758, "negociacao_divida": 0.014040878055655284, "desconto_retencao": 0.3165736499396839, "bonus_nao_recebido": 0.024761104979329842, "fidelidade_pontos": 0.06769254809961892, "plano_nova_linha": 0.15884983554375343, "plano_troca": 0.0946716145562675, "fidelidade_resgate": 0.020587662254076138, "cancelamento_linha": 0.00691111758994974, "beneficios_consulta": 0.11664638679162263, "sem_correspondencia": 0.10471273968435148}, "confidence": 0.3165736499396839, "input_tokens": 84, "latency_ms": 23.901681999973334} +{"id": "g0152-desconto_retencao-longo_contexto-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.5946656146396704, "plano_troca": 0.023966440184341752, "cancelamento_linha": 0.021811164068578002, "sem_correspondencia": 0.3595567811074099}, "confidence": 0.5946656146396704, "input_tokens": 85, "latency_ms": 15.989128999990498} +{"id": "g0152-desconto_retencao-longo_contexto-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.02385668571720464, "desconto_retencao": 0.7520997300118288, "cancelamento_linha": 0.015973207996093988, "sem_correspondencia": 0.20807037627487254}, "confidence": 0.7520997300118288, "input_tokens": 90, "latency_ms": 15.736241000013251} +{"id": "g0152-desconto_retencao-longo_contexto-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.09298573737451882, "beneficios_consulta": 0.27659399218930836, "bonus_nao_recebido": 0.081506575320596, "atendimento_humano": 0.03849933049406536, "troca_numero": 0.0025885185139236486, "negociacao_divida": 0.012725968328685399, "cancelamento_linha": 0.0157391136054592, "fidelidade_resgate": 0.02993100979140526, "internet_consumo": 0.06857553347958593, "plano_troca": 0.21833334084755454, "internet_problema_conexao": 0.005526263912598823, "sem_correspondencia": 0.15699461614229862}, "confidence": 0.27659399218930836, "input_tokens": 68, "latency_ms": 22.83722999999327} +{"id": "g0152-desconto_retencao-longo_contexto-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 135, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.04057473139184306, "negociacao_divida": 0.010456698488942507, "beneficios_consulta": 0.09895752682257093, "desconto_retencao": 0.1314327063250009, "fidelidade_pontos": 0.05190708633546433, "plano_troca": 0.040602194230721214, "cancelamento_linha": 0.513736344738297, "sem_correspondencia": 0.11233271166716009}, "confidence": 0.513736344738297, "input_tokens": 61, "latency_ms": 16.888252000001103} +{"id": "g0152-desconto_retencao-longo_contexto-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.5878816355751216, "plano_troca": 0.23151865172650665, "cancelamento_linha": 0.012596227115891675, "sem_correspondencia": 0.16800348558248002}, "confidence": 0.5878816355751216, "input_tokens": 58, "latency_ms": 15.720610000016677} +{"id": "g0152-desconto_retencao-longo_contexto-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 161, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.15929841098555964, "plano_troca": 0.06322777506812569, "beneficios_consulta": 0.12217358209839396, "cancelamento_linha": 0.009746090872067618, "desconto_retencao": 0.5035264083566668, "fidelidade_resgate": 0.021676459225880327, "negociacao_divida": 0.01384694087680209, "sem_correspondencia": 0.1065043325165038}, "confidence": 0.5035264083566668, "input_tokens": 72, "latency_ms": 17.879854999989675} +{"id": "g0152-desconto_retencao-longo_contexto-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0931034579391371, "negociacao_divida": 0.013450749857340233, "fidelidade_pontos": 0.04349676353701851, "beneficios_consulta": 0.12071011788790674, "desconto_retencao": 0.6126987629082398, "fidelidade_resgate": 0.016458515859566918, "cancelamento_linha": 0.012910438383400773, "sem_correspondencia": 0.08717119362738997}, "confidence": 0.6126987629082398, "input_tokens": 53, "latency_ms": 16.748608999989756} +{"id": "g0152-desconto_retencao-longo_contexto-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 138, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.02694191225459659, "desconto_retencao": 0.4759418636376989, "negociacao_divida": 0.020353146357338103, "beneficios_consulta": 0.15962110849845965, "plano_troca": 0.05985330750314076, "fidelidade_resgate": 0.0399128208369494, "fidelidade_pontos": 0.032945001090010556, "sem_correspondencia": 0.18443083982180605}, "confidence": 0.4759418636376989, "input_tokens": 63, "latency_ms": 17.111893999981476} +{"id": "g0152-desconto_retencao-longo_contexto-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0942778703992607, "cancelamento_linha": 0.027836316578223552, "desconto_retencao": 0.7484578824844009, "sem_correspondencia": 0.12942793053811477}, "confidence": 0.7484578824844009, "input_tokens": 74, "latency_ms": 15.925293000009333} +{"id": "g0152-desconto_retencao-longo_contexto-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 130, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.07472719530490023, "desconto_retencao": 0.39562188072584126, "cancelamento_linha": 0.03214142591288037, "sem_correspondencia": 0.4975094980563781}, "confidence": 0.4975094980563781, "input_tokens": 64, "latency_ms": 15.487897000014073} +{"id": "g0155-fidelidade_pontos-informal_abreviado-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.06289221134783594, "desconto_retencao": 0.002995542149791531, "conta_vencimento": 0.00226155614322171, "bonus_nao_recebido": 0.0015030718135661731, "recarga_saldo": 0.012289155792495466, "negociacao_religacao": 0.005685198860822424, "parceiros_ofertas": 0.05474480057353534, "fidelidade_pontos": 0.6706887853996527, "fidelidade_resgate": 0.013123136503553665, "portabilidade": 0.003982660692302867, "seguranca_perda_roubo": 0.004231964095607677, "plano_troca": 0.0701761073105858, "negociacao_divida": 0.009301961086659372, "suporte_configuracao": 0.009148678434550755, "marketplace_pedido": 0.013969031623908069, "sem_correspondencia": 0.06300613817191054}, "confidence": 0.6706887853996527, "input_tokens": 68, "latency_ms": 30.392360000007557} +{"id": "g0155-fidelidade_pontos-informal_abreviado-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.4274566697941906, "fidelidade_resgate": 0.022915072354980463, "desconto_retencao": 0.011828389751807772, "bonus_nao_recebido": 0.03132018394417752, "beneficios_consulta": 0.18719103618577249, "recarga_saldo": 0.01218290885976296, "conta_vencimento": 0.01967077855572662, "sem_correspondencia": 0.28743496055358153}, "confidence": 0.4274566697941906, "input_tokens": 52, "latency_ms": 17.549778000045535} +{"id": "g0155-fidelidade_pontos-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.10315153171392911, "recarga_saldo": 0.04921910264236279, "beneficios_consulta": 0.167765831513377, "sem_correspondencia": 0.6798635341303311}, "confidence": 0.6798635341303311, "input_tokens": 59, "latency_ms": 15.959392000013395} +{"id": "g0155-fidelidade_pontos-informal_abreviado-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.017141192653749113, "bonus_nao_recebido": 0.018185207205671086, "reclamacao_atendimento": 0.025183698305120884, "troca_numero": 0.0023868211582984858, "plano_troca": 0.0059217992297502554, "desconto_retencao": 0.0030953902887700777, "recarga_saldo": 0.0517627340049611, "beneficios_consulta": 0.06274693958914218, "internet_consumo": 0.009964446399323798, "cancelamento_linha": 0.0010729249024159081, "fidelidade_pontos": 0.7089900342921241, "sem_correspondencia": 0.09354881197067297}, "confidence": 0.7089900342921241, "input_tokens": 57, "latency_ms": 22.663454999985788} +{"id": "g0155-fidelidade_pontos-informal_abreviado-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.003263475839808461, "bonus_nao_recebido": 0.00802966207452809, "roaming_duvida": 0.007956131363277354, "fidelidade_pontos": 0.7900704743317493, "fidelidade_resgate": 0.010792403484413494, "desconto_retencao": 0.0024505250627292613, "beneficios_consulta": 0.07646999509922928, "sem_correspondencia": 0.10096733274426482}, "confidence": 0.7900704743317493, "input_tokens": 56, "latency_ms": 17.308589999970536} +{"id": "g0155-fidelidade_pontos-informal_abreviado-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_configuracao": 0.022235462370670863, "bonus_nao_recebido": 0.008586749194891942, "conta_explicacao": 0.0230153649959984, "vas_cancelamento": 0.0028352816544956186, "beneficios_consulta": 0.07482793784944027, "fidelidade_pontos": 0.6757764168592729, "roaming_pacote": 0.0024570778129037758, "suporte_chip_esim": 0.004140579475239035, "desconto_retencao": 0.01046192357778213, "seguranca_perda_roubo": 0.006586502371106721, "cadastro_atualizacao": 0.029007018086600177, "roaming_cobranca": 0.0030206870392797784, "fidelidade_resgate": 0.020613735339686374, "conta_segunda_via": 0.012830891748771198, "recarga_saldo": 0.008855583859615032, "sem_correspondencia": 0.09474878776424578}, "confidence": 0.6757764168592729, "input_tokens": 57, "latency_ms": 32.74517400001287} +{"id": "g0155-fidelidade_pontos-informal_abreviado-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"cancelamento_linha": 0.001553186131591618, "troca_numero": 0.0012849727914779334, "bonus_nao_recebido": 0.005497231263376496, "conta_vencimento": 0.002720716699227808, "fidelidade_pontos": 0.6988628653105483, "suporte_sem_sinal": 0.046882809190883494, "recarga_saldo": 0.00847592501967057, "seguranca_perda_roubo": 0.005837040144329335, "reclamacao_atendimento": 0.032742705882257674, "beneficios_consulta": 0.10674231723109459, "desconto_retencao": 0.005325738917877083, "vas_cancelamento": 0.001874731543642897, "negociacao_divida": 0.002602526739758301, "negociacao_religacao": 0.002459205272916815, "fidelidade_resgate": 0.01233552142749469, "sem_correspondencia": 0.06480250643385238}, "confidence": 0.6988628653105483, "input_tokens": 63, "latency_ms": 30.723678000015298} +{"id": "g0155-fidelidade_pontos-informal_abreviado-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.002515603242575295, "fidelidade_resgate": 0.01076636808226399, "roaming_pacote": 0.0025236780426185507, "desconto_retencao": 0.003129309699113907, "beneficios_consulta": 0.0881979295564023, "fidelidade_pontos": 0.7581019862239757, "bonus_nao_recebido": 0.0031993973150483096, "sem_correspondencia": 0.1315657278380019}, "confidence": 0.7581019862239757, "input_tokens": 59, "latency_ms": 17.614235999985794} +{"id": "g0155-fidelidade_pontos-informal_abreviado-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.035706429875498345, "recarga_saldo": 0.05779755731379485, "fidelidade_resgate": 0.01926517629775756, "recarga_realizar": 0.008810801234599921, "desconto_retencao": 0.008516311455153417, "fidelidade_pontos": 0.5662438146864516, "beneficios_consulta": 0.1392403213849592, "sem_correspondencia": 0.1644195877517852}, "confidence": 0.5662438146864516, "input_tokens": 60, "latency_ms": 17.600599999980204} +{"id": "g0155-fidelidade_pontos-informal_abreviado-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.009674347684908617, "internet_problema_conexao": 0.009323483987485623, "recarga_saldo": 0.007744188964104506, "beneficios_consulta": 0.04289759624135338, "troca_numero": 0.0018711167071344533, "plano_troca": 0.0026252411286137533, "suporte_sem_sinal": 0.060201962047929776, "desconto_retencao": 0.004875844221112093, "plano_nova_linha": 0.0034386233977845297, "fidelidade_pontos": 0.7841814710830137, "negociacao_religacao": 0.0016417189023872486, "roaming_pacote": 0.001281999141565231, "vas_cancelamento": 0.0010918655500741358, "fidelidade_resgate": 0.006131838971923443, "suporte_chip_esim": 0.0015491464797099269, "sem_correspondencia": 0.061469555490899594}, "confidence": 0.7841814710830137, "input_tokens": 57, "latency_ms": 31.339298000034432} +{"id": "g0155-fidelidade_pontos-informal_abreviado-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.006311482771014902, "internet_pacote_adicional": 0.07192378729652947, "vas_contratacao": 0.008026431680657998, "desconto_retencao": 0.007684884051634598, "fidelidade_resgate": 0.009582891385344638, "conta_debito_automatico_digital": 0.0017219044918017209, "fidelidade_pontos": 0.6480659982096486, "beneficios_consulta": 0.13411652097239912, "recarga_saldo": 0.003914789020963088, "roaming_cobranca": 0.0019168662652717797, "bonus_nao_recebido": 0.005626168171429105, "sem_correspondencia": 0.1011082756833049}, "confidence": 0.6480659982096486, "input_tokens": 54, "latency_ms": 24.83332000002747} +{"id": "g0155-fidelidade_pontos-informal_abreviado-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_contestacao": 0.020114971095315744, "recarga_saldo": 0.005821078483659577, "recarga_nao_creditada": 0.0020735317138947888, "bonus_nao_recebido": 0.007550242736478826, "plano_nova_linha": 0.010544557935399157, "vas_cancelamento": 0.0019933318026193283, "fidelidade_resgate": 0.012883694695471544, "beneficios_consulta": 0.08195758517460859, "desconto_retencao": 0.003396477278688134, "suporte_chip_esim": 0.001477702503929049, "fidelidade_pontos": 0.7458723102352248, "sem_correspondencia": 0.10631451634471041}, "confidence": 0.7458723102352248, "input_tokens": 59, "latency_ms": 24.34584799999584} +{"id": "g0159-fidelidade_pontos-longo_contexto-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"internet_pacote_adicional": 0.02032805337846365, "conta_explicacao": 0.02897107935153562, "recarga_realizar": 0.003568232707083915, "fidelidade_resgate": 0.01630864748069872, "recarga_saldo": 0.021959788354391618, "negociacao_divida": 0.004106415645057575, "bonus_nao_recebido": 0.0033027962137275307, "seguranca_fraude": 0.004637623907914301, "beneficios_consulta": 0.08411815446379498, "desconto_retencao": 0.0027526897850537356, "fidelidade_pontos": 0.7336972133907699, "sem_correspondencia": 0.07624930532150852}, "confidence": 0.7336972133907699, "input_tokens": 107, "latency_ms": 27.475171999981285} +{"id": "g0159-fidelidade_pontos-longo_contexto-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.051509267447051074, "fidelidade_pontos": 0.7995747133875587, "desconto_retencao": 0.005868058946798726, "plano_consulta": 0.04543726747260657, "fidelidade_resgate": 0.013729360645064595, "bonus_nao_recebido": 0.004248410676991731, "recarga_saldo": 0.004564808911177964, "sem_correspondencia": 0.07506811251275063}, "confidence": 0.7995747133875587, "input_tokens": 82, "latency_ms": 18.905003999975634} +{"id": "g0159-fidelidade_pontos-longo_contexto-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 200, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.003906727297361855, "desconto_retencao": 0.004035817453587683, "vas_contratacao": 0.007545582939574146, "fidelidade_resgate": 0.012248769385392634, "bonus_nao_recebido": 0.007580830705006378, "beneficios_consulta": 0.07933335740212348, "fidelidade_pontos": 0.7701920260160342, "sem_correspondencia": 0.11515688880091968}, "confidence": 0.7701920260160342, "input_tokens": 82, "latency_ms": 18.411627999967095} +{"id": "g0159-fidelidade_pontos-longo_contexto-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 198, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.011801954571775039, "recarga_saldo": 0.015327640154373857, "suporte_sem_sinal": 0.03112618495064772, "seguranca_fraude": 0.006474873633543659, "fidelidade_pontos": 0.8262891322461441, "internet_pacote_adicional": 0.011983459100294412, "roaming_pacote": 0.0013928344957401682, "desconto_retencao": 0.0032441947263258256, "cancelamento_linha": 0.0010306602529893093, "beneficios_consulta": 0.031668257539693725, "fidelidade_resgate": 0.011200826817207056, "sem_correspondencia": 0.04845998151126517}, "confidence": 0.8262891322461441, "input_tokens": 82, "latency_ms": 24.74936499999103} +{"id": "g0159-fidelidade_pontos-longo_contexto-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.06658317699027896, "fidelidade_pontos": 0.753994646404893, "vas_consulta": 0.03465237382370809, "troca_numero": 0.0011154092838918548, "conta_segunda_via": 0.001975953742271191, "fidelidade_resgate": 0.017128299474843386, "cancelamento_linha": 0.0008165786950582258, "plano_troca": 0.003216598681614858, "suporte_sem_sinal": 0.038914776829710646, "conta_debito_automatico_digital": 0.0009684663600766934, "recarga_realizar": 0.001240262980641182, "recarga_saldo": 0.010108405628354288, "desconto_retencao": 0.0034529357742965686, "bonus_nao_recebido": 0.0014141120486915524, "roaming_cobranca": 0.0018758352766562075, "sem_correspondencia": 0.06254216800501329}, "confidence": 0.753994646404893, "input_tokens": 84, "latency_ms": 32.18049100001963} +{"id": "g0159-fidelidade_pontos-longo_contexto-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 97, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.07537456646609386, "bonus_nao_recebido": 0.003520363962689713, "fidelidade_resgate": 0.008313647520727946, "suporte_sem_sinal": 0.019438501562849105, "fidelidade_pontos": 0.832998817144304, "recarga_saldo": 0.009938865959048523, "desconto_retencao": 0.0016786685545942858, "sem_correspondencia": 0.04873656882969255}, "confidence": 0.832998817144304, "input_tokens": 97, "latency_ms": 20.701554000027045} +{"id": "g0159-fidelidade_pontos-longo_contexto-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 201, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.005422567515863747, "fidelidade_pontos": 0.873735313936397, "recarga_saldo": 0.023588661247236933, "sem_correspondencia": 0.09725345730050232}, "confidence": 0.873735313936397, "input_tokens": 82, "latency_ms": 15.79657400003498} +{"id": "g0159-fidelidade_pontos-longo_contexto-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.8415289780257772, "fidelidade_resgate": 0.008988159348731067, "recarga_saldo": 0.01584487344945822, "sem_correspondencia": 0.1336379891760335}, "confidence": 0.8415289780257772, "input_tokens": 91, "latency_ms": 15.94452699998783} +{"id": "g0159-fidelidade_pontos-longo_contexto-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 233, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.003260623969898784, "fidelidade_resgate": 0.008916758496193382, "fidelidade_pontos": 0.7827602242166998, "bonus_nao_recebido": 0.005664043317211536, "seguranca_fraude": 0.00667017060314868, "beneficios_consulta": 0.09743438929756597, "recarga_saldo": 0.011995617645075613, "sem_correspondencia": 0.08329817245420622}, "confidence": 0.7827602242166998, "input_tokens": 93, "latency_ms": 19.65405999999348} +{"id": "g0159-fidelidade_pontos-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 208, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.08433245248097855, "recarga_saldo": 0.07880680380473738, "beneficios_consulta": 0.2018986523434319, "sem_correspondencia": 0.6349620913708521}, "confidence": 0.6349620913708521, "input_tokens": 87, "latency_ms": 15.405622999992374} +{"id": "g0159-fidelidade_pontos-longo_contexto-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.08845003163414153, "bonus_nao_recebido": 0.01579495743910679, "recarga_saldo": 0.1989486414684585, "fidelidade_resgate": 0.09133506042390277, "desconto_retencao": 0.006946812552043355, "beneficios_consulta": 0.28138641204316794, "negociacao_divida": 0.011075855500970263, "sem_correspondencia": 0.30606222893820884}, "confidence": 0.30606222893820884, "input_tokens": 83, "latency_ms": 19.353523999996014} +{"id": "g0159-fidelidade_pontos-longo_contexto-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.010040997041266556, "fidelidade_resgate": 0.0063045366407968985, "fidelidade_pontos": 0.8671492514277239, "sem_correspondencia": 0.1165052148902126}, "confidence": 0.8671492514277239, "input_tokens": 96, "latency_ms": 16.58780600001819} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.013723961571437973, "beneficios_consulta": 0.11769080639120649, "vas_contratacao": 0.007482608160293484, "fidelidade_resgate": 0.010614118709670599, "fidelidade_pontos": 0.660653123318053, "cancelamento_linha": 0.001859307482198611, "bonus_nao_recebido": 0.0032020391496153226, "desconto_retencao": 0.0060392726896134254, "recarga_nao_creditada": 0.0011578163868715308, "conta_debito_automatico_digital": 0.0032626866491414245, "recarga_saldo": 0.002104265833856203, "roaming_cobranca": 0.0029030449909060417, "conta_vencimento": 0.003539971443551421, "marketplace_pedido": 0.030435462848799402, "marketplace_compra": 0.02425199626395254, "sem_correspondencia": 0.11107951811083246}, "confidence": 0.660653123318053, "input_tokens": 47, "latency_ms": 29.948140999977113} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.006705177708239114, "fidelidade_resgate": 0.011037360482328843, "fidelidade_pontos": 0.5887734679559415, "plano_troca": 0.24265884485837708, "conta_debito_automatico_digital": 0.002758999489362719, "recarga_saldo": 0.00180194974490458, "suporte_chip_esim": 0.0028735367951244354, "negociacao_divida": 0.005995405623620664, "bonus_nao_recebido": 0.0019697690609936716, "internet_pacote_adicional": 0.02782206137881465, "beneficios_consulta": 0.06643958897365329, "sem_correspondencia": 0.041163837928639466}, "confidence": 0.5887734679559415, "input_tokens": 46, "latency_ms": 24.322242999971877} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.06795338731128873, "recarga_saldo": 0.013541181018795288, "desconto_retencao": 0.011721598311930847, "bonus_nao_recebido": 0.018302077938860597, "marketplace_pedido": 0.01667042309428816, "fidelidade_resgate": 0.10686040968244177, "fidelidade_pontos": 0.6917841031714558, "sem_correspondencia": 0.07316681947093884}, "confidence": 0.6917841031714558, "input_tokens": 43, "latency_ms": 17.033796999953665} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.010005285008798156, "vas_consulta": 0.04920669261085174, "plano_consulta": 0.0680583490336818, "conta_segunda_via": 0.042412504455045553, "reclamacao_atendimento": 0.03787614023807426, "seguranca_perda_roubo": 0.012536872149126436, "fidelidade_resgate": 0.017542280215904395, "recarga_saldo": 0.012351009034665746, "bonus_nao_recebido": 0.005883542341451295, "troca_numero": 0.004185189017594818, "parceiros_ofertas": 0.03718793010993877, "conta_contestacao": 0.02595852309381933, "beneficios_consulta": 0.07869600486313923, "fidelidade_pontos": 0.5084430563532676, "portabilidade": 0.005618006443562903, "sem_correspondencia": 0.08403861503107796}, "confidence": 0.5084430563532676, "input_tokens": 39, "latency_ms": 30.60617699998147} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.009302962658023113, "desconto_retencao": 0.014235696887929895, "fidelidade_pontos": 0.41048211241589966, "fidelidade_resgate": 0.016652122295015698, "bonus_nao_recebido": 0.03529374706832456, "beneficios_consulta": 0.30255258365117554, "vas_cancelamento": 0.012764669142334435, "sem_correspondencia": 0.1987161058812971}, "confidence": 0.41048211241589966, "input_tokens": 45, "latency_ms": 17.023074999997334} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate", "internet_pacote_adicional"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.05637517655454839, "fidelidade_pontos": 0.5899762003120214, "recarga_saldo": 0.09664563978680432, "sem_correspondencia": 0.2570029833466259}, "confidence": 0.5899762003120214, "input_tokens": 51, "latency_ms": 15.419100000030994} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["parceiros_ofertas"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"recarga_realizar": 0.0009856359622765713, "beneficios_consulta": 0.039714662594541074, "desconto_retencao": 0.0031329199464928425, "cadastro_atualizacao": 0.026951636680872536, "internet_consumo": 0.007833248418324485, "bonus_nao_recebido": 0.0012860830854486815, "atendimento_humano": 0.010022885695843737, "conta_pagamento_confirmacao": 0.008642373132011551, "parceiros_ofertas": 0.4439403649360088, "fidelidade_pontos": 0.35727365713126963, "fidelidade_resgate": 0.0026607996793467383, "plano_consulta": 0.05690397250400897, "negociacao_religacao": 0.0008789498125020431, "recarga_saldo": 0.0012447799748194065, "internet_problema_conexao": 0.0009869146682391012, "sem_correspondencia": 0.03754111577799387}, "confidence": 0.4439403649360088, "input_tokens": 44, "latency_ms": 29.621711000004325} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.010477537113618415, "recarga_saldo": 0.007618300489029466, "fidelidade_pontos": 0.7090105295533412, "sem_correspondencia": 0.2728936328440109}, "confidence": 0.7090105295533412, "input_tokens": 34, "latency_ms": 15.827576000049248} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.5353109547421007, "fidelidade_pontos": 0.19709784217954163, "marketplace_compra": 0.020780050004606226, "sem_correspondencia": 0.24681115307375148}, "confidence": 0.5353109547421007, "input_tokens": 73, "latency_ms": 15.917595000018991} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.14193298593177914, "desconto_retencao": 0.004865690784833554, "suporte_sem_sinal": 0.04613923387543065, "fidelidade_pontos": 0.7111535853785255, "bonus_nao_recebido": 0.0022838105060195074, "recarga_saldo": 0.006980157054243854, "fidelidade_resgate": 0.00960453916761891, "sem_correspondencia": 0.07703999730154888}, "confidence": 0.7111535853785255, "input_tokens": 44, "latency_ms": 16.50758099998484} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate", "internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 144, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"reclamacao_atendimento": 0.02376230259905392, "fidelidade_resgate": 0.011953805636602704, "cadastro_atualizacao": 0.041560247760614295, "desconto_retencao": 0.005172811941635207, "fidelidade_pontos": 0.5675601989291595, "recarga_nao_creditada": 0.0010473147322950908, "beneficios_consulta": 0.22971238317572434, "plano_troca": 0.0063297595232729865, "conta_segunda_via": 0.009793443657178628, "bonus_nao_recebido": 0.002419668029771989, "vas_contratacao": 0.003580021225252534, "recarga_saldo": 0.003280666441338873, "suporte_sem_sinal": 0.03551704082824585, "cancelamento_linha": 0.0006114781750159172, "marketplace_compra": 0.0118599832686164, "sem_correspondencia": 0.04583887407622169}, "confidence": 0.5675601989291595, "input_tokens": 66, "latency_ms": 31.4215170000125} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.034005929267583807, "fidelidade_pontos": 0.7161188823364796, "fidelidade_resgate": 0.007577678761966155, "cadastro_atualizacao": 0.050084923174041396, "desconto_retencao": 0.006609025505173615, "negociacao_divida": 0.003857518601070306, "internet_problema_conexao": 0.01592832826348674, "beneficios_consulta": 0.06419401707030717, "negociacao_religacao": 0.0029840958728524505, "recarga_saldo": 0.0033726494772666174, "suporte_configuracao": 0.011944075284662795, "sem_correspondencia": 0.08332287638510938}, "confidence": 0.7161188823364796, "input_tokens": 43, "latency_ms": 23.741774000029636} +{"id": "g0162-fidelidade_resgate-informal_abreviado-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"marketplace_compra": 0.06606895611948989, "fidelidade_pontos": 0.20052919202637134, "desconto_retencao": 0.3038431468275834, "beneficios_consulta": 0.13446885622880872, "conta_segunda_via": 0.08002883359848925, "fidelidade_resgate": 0.04340825691351821, "bonus_nao_recebido": 0.012214442965311692, "sem_correspondencia": 0.15943831532042746}, "confidence": 0.3038431468275834, "input_tokens": 41, "latency_ms": 17.12541200004125} +{"id": "g0162-fidelidade_resgate-informal_abreviado-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.12504998920317775, "fidelidade_resgate": 0.6096988711979618, "marketplace_compra": 0.05364531471279326, "sem_correspondencia": 0.21160582488606713}, "confidence": 0.6096988711979618, "input_tokens": 49, "latency_ms": 15.806926000038857} +{"id": "g0162-fidelidade_resgate-informal_abreviado-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_consumo": 0.026169721475853572, "fidelidade_pontos": 0.2420592050599546, "suporte_sem_sinal": 0.09730848088073792, "fidelidade_resgate": 0.15012049926646892, "beneficios_consulta": 0.10701742947689605, "parceiros_ofertas": 0.023358412478539557, "conta_contestacao": 0.06620812527066679, "bonus_nao_recebido": 0.03492759971758052, "internet_problema_conexao": 0.11620217756520881, "marketplace_compra": 0.011954157813615017, "desconto_retencao": 0.009833167471920154, "sem_correspondencia": 0.11484102352255808}, "confidence": 0.2420592050599546, "input_tokens": 41, "latency_ms": 22.733850000008715} +{"id": "g0162-fidelidade_resgate-informal_abreviado-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.2551183374026604, "fidelidade_resgate": 0.24208330837544081, "marketplace_compra": 0.04757402411579314, "sem_correspondencia": 0.4552243301061057}, "confidence": 0.4552243301061057, "input_tokens": 45, "latency_ms": 15.408960000002025} +{"id": "g0162-fidelidade_resgate-informal_abreviado-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.012826601592845911, "fidelidade_pontos": 0.15276370106929005, "fidelidade_resgate": 0.22700167674764724, "marketplace_compra": 0.022783805660954733, "beneficios_consulta": 0.14417145273823928, "bonus_nao_recebido": 0.14250437035709715, "desconto_retencao": 0.020142634330840018, "sem_correspondencia": 0.2778057575030856}, "confidence": 0.2778057575030856, "input_tokens": 49, "latency_ms": 16.63511900000003} +{"id": "g0162-fidelidade_resgate-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.1326209543601263, "fidelidade_pontos": 0.34820072237780714, "troca_numero": 0.005279837398462043, "bonus_nao_recebido": 0.106134067053314, "negociacao_religacao": 0.013249637879564357, "marketplace_compra": 0.15180552796053362, "beneficios_consulta": 0.10458722228457452, "sem_correspondencia": 0.13812203068561804}, "confidence": 0.34820072237780714, "input_tokens": 40, "latency_ms": 17.023195999968266} +{"id": "g0162-fidelidade_resgate-informal_abreviado-06-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_consulta": 0.18559977075159967, "desconto_retencao": 0.019365561774346556, "suporte_sem_sinal": 0.10936551342473597, "negociacao_religacao": 0.007610989130647585, "fidelidade_pontos": 0.22200719609005345, "suporte_configuracao": 0.024729880986518526, "fidelidade_resgate": 0.2658390652538633, "bonus_nao_recebido": 0.006845543968036671, "marketplace_compra": 0.014273388052050893, "beneficios_consulta": 0.0626549783891327, "plano_troca": 0.009656908746520318, "sem_correspondencia": 0.07205120343249434}, "confidence": 0.2658390652538633, "input_tokens": 46, "latency_ms": 23.45196499999247} +{"id": "g0162-fidelidade_resgate-informal_abreviado-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.020570862823253686, "fidelidade_pontos": 0.10348168099245482, "fidelidade_resgate": 0.6992482506999276, "sem_correspondencia": 0.17669920548436388}, "confidence": 0.6992482506999276, "input_tokens": 43, "latency_ms": 15.505468000014844} +{"id": "g0162-fidelidade_resgate-informal_abreviado-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"marketplace_compra": 0.07201545631874012, "fidelidade_pontos": 0.6385155272594427, "fidelidade_resgate": 0.044335841802240594, "sem_correspondencia": 0.2451331746195765}, "confidence": 0.6385155272594427, "input_tokens": 43, "latency_ms": 15.253300000040326} +{"id": "g0162-fidelidade_resgate-informal_abreviado-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_contestacao": 0.04287727992083169, "desconto_retencao": 0.025202231892420966, "marketplace_compra": 0.05584812627857757, "fidelidade_resgate": 0.2953053760974147, "fidelidade_pontos": 0.16815220093602642, "plano_consulta": 0.0835440470483348, "vas_consulta": 0.05858146494736489, "roaming_cobranca": 0.005182041405407455, "recarga_realizar": 0.01012321019280346, "beneficios_consulta": 0.0870984285364137, "bonus_nao_recebido": 0.023378804707088585, "sem_correspondencia": 0.14470678803731574}, "confidence": 0.2953053760974147, "input_tokens": 43, "latency_ms": 22.09611699998959} +{"id": "g0162-fidelidade_resgate-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.1212293888359, "marketplace_compra": 0.040798884227117485, "fidelidade_pontos": 0.22337363847565161, "beneficios_consulta": 0.15824498368818765, "negociacao_divida": 0.016839265964509353, "bonus_nao_recebido": 0.25564143275914053, "negociacao_religacao": 0.012531998672325153, "sem_correspondencia": 0.1713404073771682}, "confidence": 0.25564143275914053, "input_tokens": 45, "latency_ms": 16.991109999992204} +{"id": "g0162-fidelidade_resgate-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_problema_conexao": 0.1002298079043593, "desconto_retencao": 0.01967473381990612, "atendimento_humano": 0.05816089715610741, "fidelidade_pontos": 0.32846120769966186, "marketplace_compra": 0.016171107843180613, "internet_pacote_adicional": 0.06360414196234265, "cadastro_atualizacao": 0.025899198026194184, "beneficios_consulta": 0.07828182200355302, "conta_vencimento": 0.00382690431876682, "roaming_pacote": 0.001955614060821835, "bonus_nao_recebido": 0.14565435561954304, "sem_correspondencia": 0.15808020958556315}, "confidence": 0.32846120769966186, "input_tokens": 51, "latency_ms": 23.222508999992897} +{"id": "g0165-fidelidade_resgate-emocional-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 125, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.006634269039444299, "conta_vencimento": 0.005406791915691113, "beneficios_consulta": 0.09208725572920626, "seguranca_fraude": 0.047705621460283225, "desconto_retencao": 0.01622120695248744, "conta_explicacao": 0.028815711480686387, "marketplace_compra": 0.02544404616050885, "fidelidade_pontos": 0.38530076303641875, "recarga_nao_creditada": 0.004809056037096472, "fidelidade_resgate": 0.03382143444404949, "internet_problema_conexao": 0.09595302680042904, "vas_contratacao": 0.01063633917212777, "marketplace_pedido": 0.030827781788430566, "bonus_nao_recebido": 0.020154536164594124, "negociacao_religacao": 0.013071337970437573, "sem_correspondencia": 0.18311082184810867}, "confidence": 0.38530076303641875, "input_tokens": 65, "latency_ms": 31.990633000020807} +{"id": "g0165-fidelidade_resgate-emocional-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.031542027445299374, "cadastro_atualizacao": 0.032370058946706255, "fidelidade_pontos": 0.30303918197805624, "marketplace_compra": 0.06263091800142134, "conta_vencimento": 0.007111721177933363, "beneficios_consulta": 0.07430343786629559, "fidelidade_resgate": 0.02529986171963706, "suporte_chip_esim": 0.09280423645403199, "atendimento_humano": 0.05878023792011263, "bonus_nao_recebido": 0.035876239061198925, "parceiros_ofertas": 0.07093799550263928, "sem_correspondencia": 0.20530408392666796}, "confidence": 0.30303918197805624, "input_tokens": 68, "latency_ms": 26.818912000010187} +{"id": "g0165-fidelidade_resgate-emocional-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.24924483779238146, "fidelidade_resgate": 0.06574270843648022, "desconto_retencao": 0.23230524252958018, "marketplace_compra": 0.03171291187539272, "fidelidade_pontos": 0.1021158392442584, "bonus_nao_recebido": 0.024414636081016454, "roaming_cobranca": 0.0051248492434395046, "sem_correspondencia": 0.2893389747974511}, "confidence": 0.2893389747974511, "input_tokens": 57, "latency_ms": 17.694639000012558} +{"id": "g0165-fidelidade_resgate-emocional-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.01861839736995873, "recarga_nao_creditada": 0.04650615051791392, "negociacao_divida": 0.008302244438559852, "bonus_nao_recebido": 0.012801852628398882, "beneficios_consulta": 0.08016563130708464, "conta_segunda_via": 0.012337204667653411, "vas_consulta": 0.10425725256251378, "conta_explicacao": 0.02366159241388071, "fidelidade_resgate": 0.24904418420525243, "marketplace_compra": 0.01944316165638363, "vas_cancelamento": 0.01186023065389565, "conta_debito_automatico_digital": 0.016562227325658308, "cancelamento_linha": 0.015912968897794765, "fidelidade_pontos": 0.2367109711857449, "suporte_chip_esim": 0.01420516654609859, "sem_correspondencia": 0.1296107636232078}, "confidence": 0.24904418420525243, "input_tokens": 60, "latency_ms": 32.73883200000682} +{"id": "g0165-fidelidade_resgate-emocional-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.14001239836215973, "fidelidade_resgate": 0.07252715528011322, "marketplace_compra": 0.07643371820449829, "sem_correspondencia": 0.7110267281532288}, "confidence": 0.7110267281532288, "input_tokens": 57, "latency_ms": 15.740607999987333} +{"id": "g0165-fidelidade_resgate-emocional-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.029809655950420077, "marketplace_compra": 0.05907857486597145, "fidelidade_pontos": 0.3984800074100304, "beneficios_consulta": 0.13363254872784175, "bonus_nao_recebido": 0.023553489426774633, "roaming_pacote": 0.0031140633653365065, "portabilidade": 0.009573676130785042, "conta_pagamento_confirmacao": 0.019951066838301307, "marketplace_pedido": 0.04028971285931148, "fidelidade_resgate": 0.01683852176151394, "vas_consulta": 0.11549735220034726, "sem_correspondencia": 0.1501813304633661}, "confidence": 0.3984800074100304, "input_tokens": 55, "latency_ms": 23.716399000022648} +{"id": "g0165-fidelidade_resgate-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.24680434719035804, "fidelidade_pontos": 0.05384400607296838, "roaming_cobranca": 0.015191994947016126, "beneficios_consulta": 0.23751244479818145, "roaming_pacote": 0.010327065594354248, "marketplace_compra": 0.06716631503029871, "desconto_retencao": 0.02315720036232174, "sem_correspondencia": 0.34599662600450126}, "confidence": 0.34599662600450126, "input_tokens": 55, "latency_ms": 17.218470000045727} +{"id": "g0165-fidelidade_resgate-emocional-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.17355522662902795, "plano_consulta": 0.10256051360507007, "fidelidade_pontos": 0.14967259893610285, "seguranca_fraude": 0.033543754657990976, "plano_nova_linha": 0.006219444850021847, "internet_consumo": 0.0207100661392958, "roaming_cobranca": 0.003373416868228564, "desconto_retencao": 0.3071327533954549, "bonus_nao_recebido": 0.05878471261240411, "marketplace_compra": 0.015396509452180669, "internet_problema_conexao": 0.014143491285692244, "sem_correspondencia": 0.11490751156852998}, "confidence": 0.3071327533954549, "input_tokens": 58, "latency_ms": 23.611499000026015} +{"id": "g0165-fidelidade_resgate-emocional-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.04561800914868644, "marketplace_compra": 0.06375523926651186, "fidelidade_pontos": 0.24910570315229125, "sem_correspondencia": 0.6415210484325105}, "confidence": 0.6415210484325105, "input_tokens": 55, "latency_ms": 15.401437999969403} +{"id": "g0165-fidelidade_resgate-emocional-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.19585940387740286, "marketplace_compra": 0.05345023090727799, "desconto_retencao": 0.02344104478836838, "beneficios_consulta": 0.21506941478751163, "bonus_nao_recebido": 0.02945168152042986, "fidelidade_resgate": 0.08623404865141249, "recarga_nao_creditada": 0.09634899419806148, "sem_correspondencia": 0.30014518126953527}, "confidence": 0.30014518126953527, "input_tokens": 55, "latency_ms": 16.999271999964094} +{"id": "g0165-fidelidade_resgate-emocional-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_vencimento": 0.005646423539244811, "roaming_duvida": 0.015976775727744332, "vas_cancelamento": 0.005906641590576163, "fidelidade_pontos": 0.3482687536545477, "beneficios_consulta": 0.13048397241573545, "marketplace_compra": 0.06211811416903811, "fidelidade_resgate": 0.017639935336987246, "bonus_nao_recebido": 0.030019170218495483, "roaming_cobranca": 0.007194460034642341, "recarga_realizar": 0.004859847570552516, "recarga_nao_creditada": 0.010094721984907127, "parceiros_ofertas": 0.10116303895849665, "seguranca_fraude": 0.11359885541273065, "desconto_retencao": 0.01494608567231211, "roaming_pacote": 0.006646731523434878, "sem_correspondencia": 0.12543647219055445}, "confidence": 0.3482687536545477, "input_tokens": 57, "latency_ms": 29.942521999998917} +{"id": "g0165-fidelidade_resgate-emocional-11-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.3718757426613783, "conta_explicacao": 0.028862465912213375, "suporte_configuracao": 0.026559113273746906, "suporte_sem_sinal": 0.0689452233686984, "conta_contestacao": 0.052696821698139044, "beneficios_consulta": 0.10384691027532335, "bonus_nao_recebido": 0.020411335454612715, "cancelamento_linha": 0.006137225002770952, "fidelidade_pontos": 0.15033769992579404, "vas_cancelamento": 0.005938957131767013, "negociacao_divida": 0.006774133244798206, "marketplace_compra": 0.03958494690115195, "vas_contratacao": 0.011014524198043546, "desconto_retencao": 0.014522588252435603, "fidelidade_resgate": 0.017659312566398733, "sem_correspondencia": 0.07483300013272791}, "confidence": 0.3718757426613783, "input_tokens": 64, "latency_ms": 31.66808499997842} +{"id": "g0166-fidelidade_resgate-longo_contexto-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.03997562169974197, "fidelidade_resgate": 0.5238539693620943, "fidelidade_pontos": 0.2697227657524369, "sem_correspondencia": 0.16644764318572677}, "confidence": 0.5238539693620943, "input_tokens": 67, "latency_ms": 15.74469299998782} +{"id": "g0166-fidelidade_resgate-longo_contexto-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.032208142664253904, "desconto_retencao": 0.25867704942257175, "fidelidade_pontos": 0.2172329691153911, "plano_troca": 0.23703264969343074, "beneficios_consulta": 0.09052716680365809, "conta_vencimento": 0.008288862627567352, "internet_problema_conexao": 0.010161755219382165, "fidelidade_resgate": 0.03982985232976871, "seguranca_fraude": 0.005606014581719263, "marketplace_compra": 0.00703362739126531, "vas_consulta": 0.04136978683877992, "sem_correspondencia": 0.05203212331221168}, "confidence": 0.25867704942257175, "input_tokens": 57, "latency_ms": 23.581703999980164} +{"id": "g0166-fidelidade_resgate-longo_contexto-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.41707874587412913, "fidelidade_resgate": 0.274800100171569, "marketplace_compra": 0.045741112403306736, "sem_correspondencia": 0.26238004155099515}, "confidence": 0.41707874587412913, "input_tokens": 53, "latency_ms": 15.1282159999937} +{"id": "g0166-fidelidade_resgate-longo_contexto-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"seguranca_fraude": 0.03681381439872355, "conta_segunda_via": 0.00582988423759053, "fidelidade_resgate": 0.2566985800305302, "marketplace_compra": 0.04213199042975152, "internet_problema_conexao": 0.07053695658521889, "reclamacao_atendimento": 0.06144760210875944, "desconto_retencao": 0.015578199265030394, "suporte_chip_esim": 0.05407500297245571, "beneficios_consulta": 0.06923937836236904, "vas_consulta": 0.03146836179197782, "seguranca_perda_roubo": 0.04524797598969923, "roaming_pacote": 0.0028599947850778407, "bonus_nao_recebido": 0.0101687349947285, "fidelidade_pontos": 0.1990135323201131, "conta_debito_automatico_digital": 0.004909060457213188, "sem_correspondencia": 0.09398093127076103}, "confidence": 0.2566985800305302, "input_tokens": 62, "latency_ms": 33.698845999992955} +{"id": "g0166-fidelidade_resgate-longo_contexto-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.21908264351820894, "marketplace_compra": 0.04482819985214322, "fidelidade_pontos": 0.5954244865944495, "sem_correspondencia": 0.14066467003519842}, "confidence": 0.5954244865944495, "input_tokens": 61, "latency_ms": 16.000080000026173} +{"id": "g0166-fidelidade_resgate-longo_contexto-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.22010809552105676, "marketplace_compra": 0.026914654750808873, "fidelidade_pontos": 0.5799671508738852, "sem_correspondencia": 0.17301009885424914}, "confidence": 0.5799671508738852, "input_tokens": 53, "latency_ms": 15.60343399995645} +{"id": "g0166-fidelidade_resgate-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.3220534783134806, "vas_consulta": 0.08857028627629421, "recarga_nao_creditada": 0.00826048426510385, "suporte_sem_sinal": 0.030845222668926617, "conta_segunda_via": 0.010438785477052464, "fidelidade_pontos": 0.21901975173275612, "beneficios_consulta": 0.09495378013702784, "internet_pacote_adicional": 0.09061272893825639, "negociacao_divida": 0.015473929073526715, "vas_cancelamento": 0.006928949030766984, "roaming_cobranca": 0.0022544866619771684, "bonus_nao_recebido": 0.027141142126220374, "marketplace_compra": 0.01592499842121025, "recarga_realizar": 0.005188870967928876, "portabilidade": 0.00670557455974467, "sem_correspondencia": 0.05562753134972689}, "confidence": 0.3220534783134806, "input_tokens": 62, "latency_ms": 30.86246400005166} +{"id": "g0166-fidelidade_resgate-longo_contexto-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"vas_cancelamento": 0.008473904631745605, "negociacao_divida": 0.008467139504700634, "roaming_pacote": 0.0020785834219221124, "fidelidade_resgate": 0.1359576257345468, "internet_consumo": 0.009107070790530379, "marketplace_compra": 0.30693613861141633, "desconto_retencao": 0.040088820390466746, "fidelidade_pontos": 0.3016338287288921, "bonus_nao_recebido": 0.026338133427450058, "beneficios_consulta": 0.07650310391193021, "cancelamento_linha": 0.005589282492579059, "recarga_nao_creditada": 0.0035214020622982693, "suporte_chip_esim": 0.0018053319870811229, "recarga_saldo": 0.008108544930479626, "vas_contratacao": 0.008158610037109099, "sem_correspondencia": 0.05723247933685181}, "confidence": 0.30693613861141633, "input_tokens": 49, "latency_ms": 31.612553000002208} +{"id": "g0166-fidelidade_resgate-longo_contexto-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.04037972569748555, "beneficios_consulta": 0.11673068342157217, "fidelidade_pontos": 0.19323709751097184, "marketplace_compra": 0.03775646565673102, "fidelidade_resgate": 0.3827862470059562, "vas_cancelamento": 0.02891213468396764, "bonus_nao_recebido": 0.0189192818024701, "sem_correspondencia": 0.18127836422084542}, "confidence": 0.3827862470059562, "input_tokens": 53, "latency_ms": 17.553085000031388} +{"id": "g0166-fidelidade_resgate-longo_contexto-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.019798421033418882, "beneficios_consulta": 0.10049292782111596, "vas_cancelamento": 0.012602008370377404, "marketplace_compra": 0.06904742353196, "bonus_nao_recebido": 0.010114893656350833, "conta_contestacao": 0.035835766503668945, "fidelidade_resgate": 0.4028410450576596, "fidelidade_pontos": 0.2091517518548882, "roaming_duvida": 0.007761736194996632, "recarga_realizar": 0.007518263320119567, "negociacao_religacao": 0.012703433127443858, "sem_correspondencia": 0.11213232952800008}, "confidence": 0.4028410450576596, "input_tokens": 55, "latency_ms": 23.280359000011686} +{"id": "g0166-fidelidade_resgate-longo_contexto-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_pacote_adicional": 0.04501744095599392, "recarga_nao_creditada": 0.00557489707021181, "roaming_cobranca": 0.0022317793773467647, "seguranca_perda_roubo": 0.05299865888532669, "fidelidade_resgate": 0.28420866848421644, "internet_consumo": 0.047925193776109064, "conta_contestacao": 0.02504410447759686, "bonus_nao_recebido": 0.015803013932341823, "beneficios_consulta": 0.12370189298575814, "suporte_configuracao": 0.011661961921766772, "marketplace_compra": 0.024808047746394755, "desconto_retencao": 0.01626237758944762, "fidelidade_pontos": 0.2629219735375751, "roaming_duvida": 0.0043749657686587015, "cancelamento_linha": 0.0043206366037948935, "sem_correspondencia": 0.0731443868874606}, "confidence": 0.28420866848421644, "input_tokens": 50, "latency_ms": 31.197540999983175} +{"id": "g0166-fidelidade_resgate-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"roaming_cobranca": 0.002501052574372213, "recarga_saldo": 0.018095962724294472, "desconto_retencao": 0.01149760560539738, "plano_consulta": 0.08147830525585253, "beneficios_consulta": 0.07863401630734328, "bonus_nao_recebido": 0.02661366763828982, "internet_pacote_adicional": 0.09397001575442265, "marketplace_compra": 0.020999351540812467, "fidelidade_pontos": 0.29578679834467686, "vas_contratacao": 0.009590127516526412, "conta_explicacao": 0.01642523335342439, "recarga_nao_creditada": 0.00855101366591525, "vas_consulta": 0.16008320469418913, "troca_numero": 0.05152943736353125, "recarga_realizar": 0.008632013584291578, "sem_correspondencia": 0.11561219407666032}, "confidence": 0.29578679834467686, "input_tokens": 62, "latency_ms": 30.48398499998939} +{"id": "g0172-bonus_nao_recebido-emocional-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0672692762797825, "fidelidade_pontos": 0.024020961689123092, "roaming_duvida": 0.004470736930845481, "bonus_nao_recebido": 0.7947017925849944, "recarga_nao_creditada": 0.002568018511167438, "desconto_retencao": 0.010256682075752033, "troca_numero": 0.00033200478468916163, "beneficios_consulta": 0.044739751395903776, "fidelidade_resgate": 0.00847136734952886, "roaming_pacote": 0.0020340046409165233, "recarga_realizar": 0.001036559629787699, "sem_correspondencia": 0.04009884412750905}, "confidence": 0.7947017925849944, "input_tokens": 46, "latency_ms": 23.393987000019933} +{"id": "g0172-bonus_nao_recebido-emocional-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.01804535483619595, "bonus_nao_recebido": 0.3287049568672287, "internet_pacote_adicional": 0.16703969426870005, "sem_correspondencia": 0.4862099940278753}, "confidence": 0.4862099940278753, "input_tokens": 44, "latency_ms": 16.588206999983868} +{"id": "g0172-bonus_nao_recebido-emocional-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.032842282572861196, "recarga_nao_creditada": 0.0663353882692984, "bonus_nao_recebido": 0.8202177377814547, "sem_correspondencia": 0.08060459137638575}, "confidence": 0.8202177377814547, "input_tokens": 49, "latency_ms": 15.836467999974957} +{"id": "g0172-bonus_nao_recebido-emocional-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.7077224819801774, "beneficios_consulta": 0.0726225359620363, "fidelidade_pontos": 0.005993662880693183, "internet_pacote_adicional": 0.14037142324899282, "fidelidade_resgate": 0.005661930409735565, "recarga_nao_creditada": 0.002241346465605739, "desconto_retencao": 0.008529445837624354, "sem_correspondencia": 0.05685717321513463}, "confidence": 0.7077224819801774, "input_tokens": 45, "latency_ms": 15.994648000003053} +{"id": "g0172-bonus_nao_recebido-emocional-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.017107612798200923, "portabilidade": 0.002951916438837141, "fidelidade_resgate": 0.010413844712674937, "seguranca_perda_roubo": 0.008421172099183874, "roaming_pacote": 0.0009030166820229017, "bonus_nao_recebido": 0.710861122078658, "fidelidade_pontos": 0.03899383411234197, "beneficios_consulta": 0.06337485245150816, "internet_consumo": 0.02363376983439722, "recarga_nao_creditada": 0.009412418728233628, "conta_explicacao": 0.01116415354331918, "parceiros_ofertas": 0.02013574285316557, "internet_pacote_adicional": 0.019061995016672006, "internet_problema_conexao": 0.01224162015072569, "negociacao_divida": 0.0038579410016346227, "sem_correspondencia": 0.047464987498424156}, "confidence": 0.710861122078658, "input_tokens": 44, "latency_ms": 28.97178599999961} +{"id": "g0172-bonus_nao_recebido-emocional-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.05220076110559187, "cadastro_atualizacao": 0.014440705182725559, "desconto_retencao": 0.011554430330370234, "roaming_cobranca": 0.0017276296994507801, "recarga_saldo": 0.010584048079293602, "fidelidade_resgate": 0.011613736952391233, "internet_pacote_adicional": 0.1378189783277561, "parceiros_ofertas": 0.05669431060729701, "recarga_realizar": 0.0058451677203960025, "cancelamento_linha": 0.003887966305993231, "bonus_nao_recebido": 0.5418583793619612, "recarga_nao_creditada": 0.006230994177016849, "conta_segunda_via": 0.007157648504562688, "beneficios_consulta": 0.07092194315310243, "conta_vencimento": 0.0033408168502123497, "sem_correspondencia": 0.06412248364187881}, "confidence": 0.5418583793619612, "input_tokens": 50, "latency_ms": 29.745246999993924} +{"id": "g0172-bonus_nao_recebido-emocional-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.016811916213205172, "recarga_nao_creditada": 0.012545301286845903, "bonus_nao_recebido": 0.9300759218149837, "sem_correspondencia": 0.040566860684965254}, "confidence": 0.9300759218149837, "input_tokens": 43, "latency_ms": 15.134128999989116} +{"id": "g0172-bonus_nao_recebido-emocional-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.04128042687552867, "beneficios_consulta": 0.061573186205791906, "roaming_cobranca": 0.0006531135420591079, "parceiros_ofertas": 0.014602683764200364, "bonus_nao_recebido": 0.821365789407244, "conta_segunda_via": 0.0017104110775239094, "recarga_nao_creditada": 0.0011966848043788517, "fidelidade_pontos": 0.004548876167774448, "internet_pacote_adicional": 0.012910627075913146, "fidelidade_resgate": 0.0033661432743224513, "desconto_retencao": 0.0028210939448408264, "sem_correspondencia": 0.033970963860422324}, "confidence": 0.821365789407244, "input_tokens": 47, "latency_ms": 22.62762800000928} +{"id": "g0172-bonus_nao_recebido-emocional-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.8918175485531358, "recarga_nao_creditada": 0.004011047443112628, "internet_pacote_adicional": 0.025300647462563115, "sem_correspondencia": 0.07887075654118854}, "confidence": 0.8918175485531358, "input_tokens": 46, "latency_ms": 15.06415400001515} +{"id": "g0172-bonus_nao_recebido-emocional-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 70, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"negociacao_divida": 0.009561374755688667, "parceiros_ofertas": 0.057678963821151515, "desconto_retencao": 0.011386990514039672, "troca_numero": 0.0006027094769445555, "plano_nova_linha": 0.004756491617426243, "reclamacao_atendimento": 0.06165022385059209, "atendimento_humano": 0.034588422525591384, "bonus_nao_recebido": 0.5957641584223481, "fidelidade_resgate": 0.010403508290172588, "beneficios_consulta": 0.0852647719285894, "fidelidade_pontos": 0.017562631466534712, "recarga_nao_creditada": 0.009935725451401303, "seguranca_perda_roubo": 0.009719069087531333, "plano_troca": 0.0032144335470673585, "internet_pacote_adicional": 0.04466276602859502, "sem_correspondencia": 0.04324775921632606}, "confidence": 0.5957641584223481, "input_tokens": 47, "latency_ms": 28.990348000036192} +{"id": "g0172-bonus_nao_recebido-emocional-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.02781269823667548, "bonus_nao_recebido": 0.5176263086926777, "recarga_nao_creditada": 0.35410399827826017, "sem_correspondencia": 0.10045699479238665}, "confidence": 0.5176263086926777, "input_tokens": 51, "latency_ms": 15.212143000042033} +{"id": "g0172-bonus_nao_recebido-emocional-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_cancelamento": 0.004041310657823796, "vas_consulta": 0.06725913715684283, "conta_pagamento_confirmacao": 0.009490986960684688, "roaming_cobranca": 0.0013895709722046366, "plano_troca": 0.003054548249978073, "fidelidade_pontos": 0.012898044552954081, "negociacao_divida": 0.0019568050132723934, "recarga_nao_creditada": 0.002745785692946922, "roaming_pacote": 0.0008624772277042223, "conta_vencimento": 0.002205837891658545, "fidelidade_resgate": 0.003782910536384027, "internet_pacote_adicional": 0.3887908706967477, "beneficios_consulta": 0.052144020400125904, "desconto_retencao": 0.003225190770930743, "bonus_nao_recebido": 0.40051352554951664, "sem_correspondencia": 0.04563897767022476}, "confidence": 0.40051352554951664, "input_tokens": 48, "latency_ms": 29.437403999963863} +{"id": "g0173-bonus_nao_recebido-longo_contexto-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 108, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 271, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.033997719637956156, "internet_pacote_adicional": 0.15751451899357033, "bonus_nao_recebido": 0.6717725671436572, "sem_correspondencia": 0.13671519422481632}, "confidence": 0.6717725671436572, "input_tokens": 108, "latency_ms": 15.657013999998526} +{"id": "g0173-bonus_nao_recebido-longo_contexto-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 226, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.8917856824801315, "internet_pacote_adicional": 0.02188554182938853, "beneficios_consulta": 0.03528858589463767, "desconto_retencao": 0.012256733046663642, "fidelidade_pontos": 0.003525191925671239, "fidelidade_resgate": 0.004833236666428471, "recarga_nao_creditada": 0.01609059719241806, "sem_correspondencia": 0.014334430964660895}, "confidence": 0.8917856824801315, "input_tokens": 93, "latency_ms": 20.240914999988036} +{"id": "g0173-bonus_nao_recebido-longo_contexto-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 227, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.01870994140902938, "roaming_duvida": 0.004256821875455958, "plano_consulta": 0.08173070284717529, "fidelidade_resgate": 0.00481902914437637, "internet_pacote_adicional": 0.047997851342110896, "desconto_retencao": 0.004189770845656244, "beneficios_consulta": 0.05641056580992242, "negociacao_divida": 0.00331606995743776, "bonus_nao_recebido": 0.7359601944116368, "internet_problema_conexao": 0.0030943425567994368, "recarga_nao_creditada": 0.0032473274131284762, "sem_correspondencia": 0.036267382387270876}, "confidence": 0.7359601944116368, "input_tokens": 95, "latency_ms": 26.685187999987647} +{"id": "g0173-bonus_nao_recebido-longo_contexto-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 259, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 0.010609454710067662, "roaming_duvida": 0.004952418758398367, "internet_pacote_adicional": 0.03266102233659283, "recarga_nao_creditada": 0.06536819356637295, "fidelidade_resgate": 0.01596423878755529, "bonus_nao_recebido": 0.6827973275098842, "fidelidade_pontos": 0.020600375298106616, "marketplace_compra": 0.014455623906923938, "conta_explicacao": 0.026904208681782043, "desconto_retencao": 0.008850145503938889, "beneficios_consulta": 0.0678813710942523, "sem_correspondencia": 0.04895561984612495}, "confidence": 0.6827973275098842, "input_tokens": 110, "latency_ms": 27.02105999998139} +{"id": "g0173-bonus_nao_recebido-longo_contexto-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.005692011194998483, "fidelidade_pontos": 0.001122095735369853, "fidelidade_resgate": 0.0005613135856562464, "recarga_nao_creditada": 0.00023117603203211693, "internet_pacote_adicional": 0.004448292764384404, "bonus_nao_recebido": 0.9855847926926297, "desconto_retencao": 0.0002662571197775268, "sem_correspondencia": 0.002094060875151658}, "confidence": 0.9855847926926297, "input_tokens": 88, "latency_ms": 20.10663100003285} +{"id": "g0173-bonus_nao_recebido-longo_contexto-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9773719105788244, "internet_pacote_adicional": 0.005929329412261966, "recarga_nao_creditada": 0.004570799970784785, "sem_correspondencia": 0.01212796003812879}, "confidence": 0.9773719105788244, "input_tokens": 86, "latency_ms": 16.046522000010555} +{"id": "g0173-bonus_nao_recebido-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 203, "length_bucket": "longo"}, "pred": "recarga_nao_creditada", "probabilities": {"fidelidade_resgate": 0.04368466817034021, "reclamacao_atendimento": 0.07070963118538245, "plano_nova_linha": 0.025535519460368805, "internet_pacote_adicional": 0.1119808293004245, "desconto_retencao": 0.04923538368435443, "fidelidade_pontos": 0.055387293936845154, "recarga_nao_creditada": 0.21462556051131287, "recarga_saldo": 0.030897634721412742, "beneficios_consulta": 0.14045725840201237, "internet_problema_conexao": 0.08153572603514565, "parceiros_ofertas": 0.05797294689241959, "sem_correspondencia": 0.11797754769998123}, "confidence": 0.21462556051131287, "input_tokens": 92, "latency_ms": 24.964681999961158} +{"id": "g0173-bonus_nao_recebido-longo_contexto-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.3803156699310765, "recarga_nao_creditada": 0.016814329105935895, "bonus_nao_recebido": 0.43283579720934773, "sem_correspondencia": 0.17003420375363984}, "confidence": 0.43283579720934773, "input_tokens": 87, "latency_ms": 15.403321000007963} +{"id": "g0173-bonus_nao_recebido-longo_contexto-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 268, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.0754405713444251, "desconto_retencao": 0.009267264123452247, "fidelidade_pontos": 0.01308003451462864, "bonus_nao_recebido": 0.7888371414500608, "fidelidade_resgate": 0.009905206122572398, "internet_pacote_adicional": 0.016966711871978273, "recarga_nao_creditada": 0.044555135444734446, "sem_correspondencia": 0.0419479351281481}, "confidence": 0.7888371414500608, "input_tokens": 110, "latency_ms": 20.557026999995287} +{"id": "g0173-bonus_nao_recebido-longo_contexto-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 186, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"marketplace_pedido": 0.013775393150318638, "fidelidade_pontos": 0.016151202588759787, "bonus_nao_recebido": 0.8022700422086688, "conta_vencimento": 0.0016970430466927574, "plano_nova_linha": 0.0020079104845565844, "internet_pacote_adicional": 0.016222405923760404, "fidelidade_resgate": 0.00529985261202323, "vas_consulta": 0.014872431521329766, "beneficios_consulta": 0.03870309828490505, "suporte_configuracao": 0.0029621708206956903, "recarga_nao_creditada": 0.024457506451084816, "cadastro_atualizacao": 0.006551147801288759, "internet_consumo": 0.01641801160103274, "desconto_retencao": 0.01367886529226708, "conta_pagamento_confirmacao": 0.0062102967828523755, "sem_correspondencia": 0.018722621429763515}, "confidence": 0.8022700422086688, "input_tokens": 89, "latency_ms": 33.23077700002841} +{"id": "g0173-bonus_nao_recebido-longo_contexto-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.009891901370046292, "fidelidade_resgate": 0.00088235708616228, "internet_pacote_adicional": 0.01666737196084437, "cancelamento_linha": 7.660528512482661e-05, "negociacao_religacao": 0.000201933744935395, "bonus_nao_recebido": 0.9619578322253874, "conta_segunda_via": 0.000655293187189358, "desconto_retencao": 0.0005870126309334915, "troca_numero": 4.081370291631459e-05, "recarga_realizar": 0.000158534548617245, "suporte_chip_esim": 6.296951454118065e-05, "fidelidade_pontos": 0.0012688086398003724, "recarga_nao_creditada": 0.00027200484163760684, "conta_explicacao": 0.0014798883655095586, "conta_pagamento_confirmacao": 0.001621329724828638, "sem_correspondencia": 0.004175343171525594}, "confidence": 0.9619578322253874, "input_tokens": 90, "latency_ms": 33.6522679999689} +{"id": "g0173-bonus_nao_recebido-longo_contexto-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 99, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 246, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.030756634244340858, "bonus_nao_recebido": 0.819820715819274, "internet_pacote_adicional": 0.022965031129653157, "sem_correspondencia": 0.126457618806732}, "confidence": 0.819820715819274, "input_tokens": 99, "latency_ms": 15.339691000008315} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.7320255641064137, "fidelidade_resgate": 0.009384081536716944, "beneficios_consulta": 0.11272028267326288, "fidelidade_pontos": 0.014086517728505247, "internet_pacote_adicional": 0.06523557541959979, "recarga_nao_creditada": 0.004182574681999694, "desconto_retencao": 0.00490822403870869, "sem_correspondencia": 0.05745717981479301}, "confidence": 0.7320255641064137, "input_tokens": 52, "latency_ms": 17.18546500001139} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["atendimento_humano", "beneficios_consulta", "bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 150, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_fraude": 0.03802593283258629, "parceiros_ofertas": 0.35569162831859186, "reclamacao_atendimento": 0.08336923705901067, "conta_segunda_via": 0.023845124101447908, "atendimento_humano": 0.2793217495336477, "troca_numero": 0.0029990578815691964, "desconto_retencao": 0.0180961725079949, "sem_correspondencia": 0.1986510977651515}, "confidence": 0.35569162831859186, "input_tokens": 66, "latency_ms": 17.385274999980993} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.4593244325457096, "negociacao_religacao": 0.0069806452029474815, "internet_pacote_adicional": 0.07698786477384145, "conta_debito_automatico_digital": 0.0051493292274461516, "internet_problema_conexao": 0.02225843321427909, "desconto_retencao": 0.0124749665898145, "fidelidade_pontos": 0.09288610036766722, "fidelidade_resgate": 0.00732018959081339, "vas_cancelamento": 0.004589874893418685, "beneficios_consulta": 0.09385270146886575, "recarga_nao_creditada": 0.1412365923707523, "sem_correspondencia": 0.07693886975444436}, "confidence": 0.4593244325457096, "input_tokens": 50, "latency_ms": 23.659816000019873} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 120, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.10041706222704047, "fidelidade_pontos": 0.013298399747074191, "bonus_nao_recebido": 0.8281698211280434, "fidelidade_resgate": 0.005513607445078865, "desconto_retencao": 0.004273208623341237, "internet_pacote_adicional": 0.007573232119796534, "recarga_nao_creditada": 0.0018147354820359917, "sem_correspondencia": 0.03893993322758933}, "confidence": 0.8281698211280434, "input_tokens": 60, "latency_ms": 17.56560299998} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.01077704780728957, "bonus_nao_recebido": 0.5863838091255564, "internet_pacote_adicional": 0.11626129826858346, "sem_correspondencia": 0.2865778447985705}, "confidence": 0.5863838091255564, "input_tokens": 44, "latency_ms": 16.12054200001012} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.7235722829555795, "desconto_retencao": 0.00601773636852257, "fidelidade_pontos": 0.008275370692277132, "fidelidade_resgate": 0.005281191094206187, "internet_pacote_adicional": 0.04199359759575958, "beneficios_consulta": 0.18474622773738586, "recarga_nao_creditada": 0.0012046007391899043, "sem_correspondencia": 0.028908992817079256}, "confidence": 0.7235722829555795, "input_tokens": 55, "latency_ms": 16.562296000017795} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_contratacao": 0.009238633497118029, "conta_segunda_via": 0.003200295440113018, "desconto_retencao": 0.007387449169440308, "fidelidade_pontos": 0.02519829990124928, "internet_pacote_adicional": 0.11189029571584737, "suporte_sem_sinal": 0.02893243783285436, "internet_consumo": 0.024092449318455413, "internet_problema_conexao": 0.012353468913567263, "roaming_duvida": 0.0022574419105280915, "recarga_nao_creditada": 0.10746628988763245, "beneficios_consulta": 0.07753411823073293, "bonus_nao_recebido": 0.5248647428733098, "fidelidade_resgate": 0.011816806377267395, "portabilidade": 0.004200936372362536, "plano_nova_linha": 0.004628607622734271, "sem_correspondencia": 0.044937726936787464}, "confidence": 0.5248647428733098, "input_tokens": 42, "latency_ms": 29.887788999985787} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano", "bonus_nao_recebido", "conta_contestacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"atendimento_humano": 0.39156779063392, "conta_contestacao": 0.3991717040662214, "reclamacao_atendimento": 0.10452816479611152, "sem_correspondencia": 0.10473234050374716}, "confidence": 0.3991717040662214, "input_tokens": 71, "latency_ms": 15.89205700003049} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_resgate": 0.009220240327454002, "negociacao_divida": 0.007808533234444202, "vas_contratacao": 0.008627952717538186, "desconto_retencao": 0.010074735280173075, "vas_consulta": 0.10982174801890678, "fidelidade_pontos": 0.023147334497238083, "recarga_nao_creditada": 0.004395956025641494, "portabilidade": 0.0041043985185479775, "bonus_nao_recebido": 0.428640977028147, "conta_contestacao": 0.020289694207752864, "plano_consulta": 0.12594078057481842, "roaming_pacote": 0.0019156174322574589, "beneficios_consulta": 0.06289282974600469, "conta_pagamento_confirmacao": 0.009648755799456217, "internet_pacote_adicional": 0.09921542966351156, "sem_correspondencia": 0.07425501692810796}, "confidence": 0.428640977028147, "input_tokens": 39, "latency_ms": 29.950804000009157} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.011771962298209163, "internet_pacote_adicional": 0.05453248007128596, "fidelidade_resgate": 0.0099087472871483, "recarga_nao_creditada": 0.012125380568417166, "bonus_nao_recebido": 0.7306109244954984, "fidelidade_pontos": 0.013299932866733673, "beneficios_consulta": 0.12507667415332627, "sem_correspondencia": 0.04267389825938112}, "confidence": 0.7306109244954984, "input_tokens": 58, "latency_ms": 17.54063200002065} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.2176150699299337, "reclamacao_atendimento": 0.06959523800183419, "roaming_duvida": 0.005373501169815634, "fidelidade_pontos": 0.016578720305281194, "bonus_nao_recebido": 0.47547278514421487, "beneficios_consulta": 0.12677469342387582, "vas_contratacao": 0.004768632256415333, "fidelidade_resgate": 0.008552133768764451, "conta_contestacao": 0.00925335918585039, "recarga_nao_creditada": 0.0037418720885280996, "desconto_retencao": 0.0024947297830937936, "sem_correspondencia": 0.059779264942392524}, "confidence": 0.47547278514421487, "input_tokens": 43, "latency_ms": 23.529085000006944} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0029308234807103872, "bonus_nao_recebido": 0.734394371509552, "conta_segunda_via": 0.0054965391755104065, "suporte_sem_sinal": 0.018168723210692406, "fidelidade_resgate": 0.00419645756483078, "desconto_retencao": 0.003007414983585477, "beneficios_consulta": 0.1094893217086792, "vas_consulta": 0.05456351116299629, "fidelidade_pontos": 0.011639569886028767, "conta_explicacao": 0.009601615369319916, "internet_pacote_adicional": 0.020614471286535263, "sem_correspondencia": 0.025897180661559105}, "confidence": 0.734394371509552, "input_tokens": 51, "latency_ms": 23.614904999988084} +{"id": "g0176-marketplace_compra-informal_abreviado-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"seguranca_fraude": 0.04591936476495648, "marketplace_compra": 0.33072228902858086, "fidelidade_resgate": 0.02958967126704962, "marketplace_pedido": 0.09437389401364166, "parceiros_ofertas": 0.0827368166929, "fidelidade_pontos": 0.04524669651251436, "plano_nova_linha": 0.08592366114247377, "sem_correspondencia": 0.28548760657788325}, "confidence": 0.33072228902858086, "input_tokens": 36, "latency_ms": 17.1335399999748} +{"id": "g0176-marketplace_compra-informal_abreviado-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"portabilidade": 0.011543020255233249, "parceiros_ofertas": 0.2849100971456107, "vas_contratacao": 0.016182086312987527, "vas_consulta": 0.2865461553200077, "negociacao_divida": 0.011789298277927662, "fidelidade_resgate": 0.010961642108791204, "roaming_cobranca": 0.005121387798855958, "plano_nova_linha": 0.01575756338509584, "marketplace_compra": 0.11321855905819889, "marketplace_pedido": 0.04983058449891541, "suporte_configuracao": 0.05047097683458845, "sem_correspondencia": 0.14366862900378738}, "confidence": 0.2865461553200077, "input_tokens": 41, "latency_ms": 22.360085000002528} +{"id": "g0176-marketplace_compra-informal_abreviado-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.05215858403347169, "marketplace_compra": 0.32451157114852164, "marketplace_pedido": 0.1090201009608847, "conta_pagamento_confirmacao": 0.07606669874337028, "cancelamento_linha": 0.007250972189774751, "fidelidade_resgate": 0.02368738940827295, "parceiros_ofertas": 0.129430943118421, "sem_correspondencia": 0.277873740397283}, "confidence": 0.32451157114852164, "input_tokens": 38, "latency_ms": 16.289315999983955} +{"id": "g0176-marketplace_compra-informal_abreviado-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"negociacao_religacao": 0.012849322133366165, "fidelidade_resgate": 0.0161442186073977, "parceiros_ofertas": 0.08759388698779219, "plano_nova_linha": 0.02880888554342491, "recarga_realizar": 0.004865889178028291, "seguranca_fraude": 0.07056922019543081, "beneficios_consulta": 0.2091107904115142, "suporte_chip_esim": 0.029820158478633698, "internet_consumo": 0.06961213347255446, "roaming_duvida": 0.00785990465211278, "vas_contratacao": 0.010422984579806959, "internet_pacote_adicional": 0.15884735363307836, "marketplace_pedido": 0.04627176570274433, "conta_segunda_via": 0.021773981853123917, "marketplace_compra": 0.08615165568878905, "sem_correspondencia": 0.13929784888220217}, "confidence": 0.2091107904115142, "input_tokens": 42, "latency_ms": 30.767819000004692} +{"id": "g0176-marketplace_compra-informal_abreviado-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.04229937756025924, "fidelidade_resgate": 0.02731597352321515, "marketplace_compra": 0.09925398716785792, "sem_correspondencia": 0.8311306617486677}, "confidence": 0.8311306617486677, "input_tokens": 38, "latency_ms": 16.55387799996788} +{"id": "g0176-marketplace_compra-informal_abreviado-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.007639360478941492, "conta_vencimento": 0.0032361852363799516, "recarga_realizar": 0.0027847478139119146, "conta_pagamento_confirmacao": 0.016007560953364093, "marketplace_pedido": 0.03399246498396915, "seguranca_fraude": 0.021768284576388627, "parceiros_ofertas": 0.0945372192224421, "roaming_duvida": 0.006474500407450359, "marketplace_compra": 0.055726445225251414, "cancelamento_linha": 0.001362196378520009, "fidelidade_resgate": 0.010239405376325639, "plano_nova_linha": 0.00866787585924413, "plano_consulta": 0.08271261158255895, "internet_pacote_adicional": 0.4999119252913384, "suporte_sem_sinal": 0.06817012159597845, "sem_correspondencia": 0.08676909501793532}, "confidence": 0.4999119252913384, "input_tokens": 35, "latency_ms": 29.103034000002026} +{"id": "g0176-marketplace_compra-informal_abreviado-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02094948505358099, "plano_nova_linha": 0.03334470136726817, "marketplace_compra": 0.36784431817924645, "sem_correspondencia": 0.5778614953999044}, "confidence": 0.5778614953999044, "input_tokens": 39, "latency_ms": 15.351014999964718} +{"id": "g0176-marketplace_compra-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"cancelamento_linha": 0.01130453834957465, "suporte_configuracao": 0.015805853044993105, "internet_pacote_adicional": 0.3638706095444689, "parceiros_ofertas": 0.06575605071154453, "conta_contestacao": 0.03177833459462501, "desconto_retencao": 0.014187545079561893, "plano_troca": 0.010180026911254145, "vas_cancelamento": 0.007544411114449085, "suporte_chip_esim": 0.010315380673475972, "vas_consulta": 0.2604764619882002, "marketplace_compra": 0.04314622895435844, "troca_numero": 0.0020653476769509974, "beneficios_consulta": 0.03860369206040926, "recarga_realizar": 0.0044642243093630275, "recarga_saldo": 0.003683705002477146, "sem_correspondencia": 0.11681758998429359}, "confidence": 0.3638706095444689, "input_tokens": 36, "latency_ms": 27.96217599995998} +{"id": "g0176-marketplace_compra-informal_abreviado-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.11960449725684152, "plano_nova_linha": 0.06024707063848472, "fidelidade_resgate": 0.03868129820614086, "sem_correspondencia": 0.7814671338985328}, "confidence": 0.7814671338985328, "input_tokens": 34, "latency_ms": 15.31829900000048} +{"id": "g0176-marketplace_compra-informal_abreviado-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"parceiros_ofertas": 0.07782462920575882, "marketplace_compra": 0.09097652933727368, "recarga_realizar": 0.015899309417731208, "cadastro_atualizacao": 0.05159279038172429, "fidelidade_resgate": 0.020488293772469846, "reclamacao_atendimento": 0.07080954188117472, "internet_problema_conexao": 0.047271352674353076, "recarga_nao_creditada": 0.0192954184615699, "portabilidade": 0.00780918051867091, "negociacao_divida": 0.014861438793107166, "plano_troca": 0.015793675076780336, "conta_contestacao": 0.05700655035545652, "marketplace_pedido": 0.08470194038188308, "suporte_sem_sinal": 0.21864575571632108, "plano_nova_linha": 0.01655462529150283, "sem_correspondencia": 0.19046896873422253}, "confidence": 0.21864575571632108, "input_tokens": 37, "latency_ms": 29.390995000028397} +{"id": "g0176-marketplace_compra-informal_abreviado-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.05735093364504772, "recarga_realizar": 0.013315205550348408, "marketplace_pedido": 0.08246322199003855, "plano_nova_linha": 0.023731129603724168, "fidelidade_resgate": 0.03006995837692435, "internet_problema_conexao": 0.06842334135175943, "marketplace_compra": 0.1518001311249948, "sem_correspondencia": 0.5728460783571626}, "confidence": 0.5728460783571626, "input_tokens": 36, "latency_ms": 16.224178000015854} +{"id": "g0176-marketplace_compra-informal_abreviado-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.05903441344817861, "plano_nova_linha": 0.018570705198518136, "negociacao_religacao": 0.00927001464710635, "fidelidade_resgate": 0.013491149650964917, "recarga_nao_creditada": 0.01633936052019703, "vas_consulta": 0.21814180375325007, "marketplace_pedido": 0.08531148360077266, "troca_numero": 0.002763456087449972, "fidelidade_pontos": 0.030881827186277022, "marketplace_compra": 0.3155358273817076, "roaming_pacote": 0.0038006621679580973, "sem_correspondencia": 0.2268592963576195}, "confidence": 0.3155358273817076, "input_tokens": 36, "latency_ms": 21.62034200000562} +{"id": "g0177-marketplace_compra-erros_digitacao-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.14201423957837822, "marketplace_pedido": 0.10769507976658048, "parceiros_ofertas": 0.10788530052562799, "plano_troca": 0.02288586289540955, "fidelidade_resgate": 0.015232831967411044, "vas_consulta": 0.13028140885521405, "marketplace_compra": 0.21939708147964765, "sem_correspondencia": 0.254608194931731}, "confidence": 0.254608194931731, "input_tokens": 43, "latency_ms": 16.450399999996534} +{"id": "g0177-marketplace_compra-erros_digitacao-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"parceiros_ofertas": 0.05657981068975871, "marketplace_compra": 0.07298501716898786, "bonus_nao_recebido": 0.02798865228870236, "suporte_configuracao": 0.037872553577135384, "cadastro_atualizacao": 0.032886982576679116, "marketplace_pedido": 0.06709469979805313, "plano_troca": 0.02372336618087005, "roaming_cobranca": 0.00335014245193717, "suporte_sem_sinal": 0.18859473222111783, "fidelidade_resgate": 0.01836119067596627, "vas_cancelamento": 0.004385936155653301, "conta_debito_automatico_digital": 0.009656506770411633, "desconto_retencao": 0.02450452418074988, "reclamacao_atendimento": 0.1920901125686264, "plano_nova_linha": 0.055782985981236884, "sem_correspondencia": 0.184142786714114}, "confidence": 0.1920901125686264, "input_tokens": 47, "latency_ms": 31.59044299997049} +{"id": "g0177-marketplace_compra-erros_digitacao-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"recarga_realizar": 0.0978729517318091, "portabilidade": 0.010887397630633282, "marketplace_pedido": 0.15852503736893475, "marketplace_compra": 0.39564642954972806, "fidelidade_resgate": 0.014858036544188522, "cancelamento_linha": 0.003442000188152309, "conta_segunda_via": 0.03654681205709391, "plano_nova_linha": 0.01578442964351505, "internet_consumo": 0.041782871569693326, "parceiros_ofertas": 0.08881820883072787, "conta_vencimento": 0.005605172457257768, "sem_correspondencia": 0.13023065242826604}, "confidence": 0.39564642954972806, "input_tokens": 41, "latency_ms": 21.64594999999281} +{"id": "g0177-marketplace_compra-erros_digitacao-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.030163844264729588, "vas_contratacao": 0.014176759389243598, "reclamacao_atendimento": 0.05131822580060377, "suporte_sem_sinal": 0.1982903822985641, "marketplace_pedido": 0.08081021203181679, "marketplace_compra": 0.20676982929849963, "parceiros_ofertas": 0.16323056919351417, "internet_problema_conexao": 0.05276247628672923, "portabilidade": 0.010585675117419537, "plano_nova_linha": 0.008329609290255767, "troca_numero": 0.003378422561930272, "sem_correspondencia": 0.18018399446669353}, "confidence": 0.20676982929849963, "input_tokens": 43, "latency_ms": 22.57520799997792} +{"id": "g0177-marketplace_compra-erros_digitacao-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02931273493205269, "parceiros_ofertas": 0.11044460349902244, "vas_cancelamento": 0.01973170940282683, "recarga_saldo": 0.02129829825519643, "marketplace_compra": 0.278570975163693, "marketplace_pedido": 0.10458563092859335, "plano_nova_linha": 0.05046627585925817, "sem_correspondencia": 0.38558977195935706}, "confidence": 0.38558977195935706, "input_tokens": 48, "latency_ms": 18.541179999999713} +{"id": "g0177-marketplace_compra-erros_digitacao-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.039651306551390486, "marketplace_compra": 0.3212299812481543, "marketplace_pedido": 0.11824755242267897, "plano_nova_linha": 0.02511788104344284, "fidelidade_pontos": 0.0706656686563766, "fidelidade_resgate": 0.021780315059886913, "parceiros_ofertas": 0.12839671148938672, "sem_correspondencia": 0.2749105835286832}, "confidence": 0.3212299812481543, "input_tokens": 45, "latency_ms": 16.41353100001197} +{"id": "g0177-marketplace_compra-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_saldo": 0.01195230821808228, "parceiros_ofertas": 0.22259691751500726, "troca_numero": 0.03252323774429179, "fidelidade_pontos": 0.0708919180063032, "plano_nova_linha": 0.03725076532714492, "marketplace_pedido": 0.29960126214886457, "fidelidade_resgate": 0.031734243596857996, "sem_correspondencia": 0.293449347443448}, "confidence": 0.29960126214886457, "input_tokens": 50, "latency_ms": 16.573621999953048} +{"id": "g0177-marketplace_compra-erros_digitacao-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02914034817485445, "plano_nova_linha": 0.04212249999690801, "marketplace_compra": 0.4598409923982177, "sem_correspondencia": 0.4688961594300199}, "confidence": 0.4688961594300199, "input_tokens": 44, "latency_ms": 15.310506999981044} +{"id": "g0177-marketplace_compra-erros_digitacao-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.08411000574112915, "internet_problema_conexao": 0.042363531436932375, "suporte_chip_esim": 0.08114673079473772, "recarga_realizar": 0.11955060243858025, "marketplace_pedido": 0.08275118364798673, "vas_cancelamento": 0.00881204356569761, "plano_nova_linha": 0.16831002940398868, "marketplace_compra": 0.11292348929927648, "fidelidade_resgate": 0.027564397349809276, "plano_troca": 0.03248371062441541, "cancelamento_linha": 0.00836695609098054, "sem_correspondencia": 0.23161731960646578}, "confidence": 0.23161731960646578, "input_tokens": 45, "latency_ms": 22.642220999955498} +{"id": "g0177-marketplace_compra-erros_digitacao-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.19354970356627044, "fidelidade_resgate": 0.02534062549705267, "plano_nova_linha": 0.0333403304838694, "sem_correspondencia": 0.7477693404528075}, "confidence": 0.7477693404528075, "input_tokens": 43, "latency_ms": 15.688079000028665} +{"id": "g0177-marketplace_compra-erros_digitacao-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.3525830130446774, "plano_nova_linha": 0.05327124402065775, "fidelidade_resgate": 0.039445023102051995, "sem_correspondencia": 0.5547007198326128}, "confidence": 0.5547007198326128, "input_tokens": 49, "latency_ms": 15.355763000002298} +{"id": "g0177-marketplace_compra-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02756258989079393, "plano_nova_linha": 0.09607173258440292, "marketplace_pedido": 0.13895616660038507, "sem_correspondencia": 0.7374095109244181}, "confidence": 0.7374095109244181, "input_tokens": 47, "latency_ms": 15.565387000037845} +{"id": "g0181-marketplace_compra-indireto_multiplo-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 0.13726432528796945, "parceiros_ofertas": 0.061803526759077264, "fidelidade_resgate": 0.010237183352727835, "marketplace_compra": 0.07434558818209402, "cadastro_atualizacao": 0.5720108112813175, "conta_contestacao": 0.008849676638692473, "troca_numero": 0.002347527754474826, "conta_vencimento": 0.0024895532819914994, "conta_segunda_via": 0.012898267159692537, "fidelidade_pontos": 0.019056660925819733, "marketplace_pedido": 0.025404177434574546, "sem_correspondencia": 0.07329270194156833}, "confidence": 0.5720108112813175, "input_tokens": 81, "latency_ms": 23.202169999990474} +{"id": "g0181-marketplace_compra-indireto_multiplo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_pontos": 0.11479641763759806, "suporte_sem_sinal": 0.07958781387512137, "conta_vencimento": 0.003410729204648983, "marketplace_pedido": 0.11644840500218223, "plano_nova_linha": 0.015735074221953218, "roaming_duvida": 0.005627325501457959, "desconto_retencao": 0.01900536674029179, "vas_contratacao": 0.011574052723181565, "fidelidade_resgate": 0.03725447722977227, "parceiros_ofertas": 0.3351828018208683, "vas_consulta": 0.20674622687334787, "sem_correspondencia": 0.054631309169576425}, "confidence": 0.3351828018208683, "input_tokens": 56, "latency_ms": 22.40095500002326} +{"id": "g0181-marketplace_compra-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["bonus_nao_recebido"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_cancelamento": 0.032028971879568095, "reclamacao_atendimento": 0.15365488240509279, "negociacao_divida": 0.019007510711152163, "negociacao_religacao": 0.008713392208098358, "parceiros_ofertas": 0.3529416187940106, "cadastro_atualizacao": 0.029111242672837385, "conta_vencimento": 0.006639086387862878, "suporte_sem_sinal": 0.14815544516372192, "fidelidade_resgate": 0.025301729294126014, "plano_nova_linha": 0.03027443099650399, "marketplace_pedido": 0.05250450768257974, "sem_correspondencia": 0.14166718180444607}, "confidence": 0.3529416187940106, "input_tokens": 71, "latency_ms": 23.96764899998516} +{"id": "g0181-marketplace_compra-indireto_multiplo-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_resgate": 0.028022340037303157, "marketplace_compra": 0.06595926842397715, "plano_nova_linha": 0.6430049646404473, "sem_correspondencia": 0.2630134268982724}, "confidence": 0.6430049646404473, "input_tokens": 69, "latency_ms": 15.468271000031564} +{"id": "g0181-marketplace_compra-indireto_multiplo-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.00597948339517974, "conta_debito_automatico_digital": 0.06434913631769679, "fidelidade_resgate": 0.01602791971673001, "portabilidade": 0.01216989831194894, "conta_contestacao": 0.07063171910607102, "parceiros_ofertas": 0.11017570485572943, "plano_nova_linha": 0.010636433805465023, "internet_consumo": 0.09428804976729231, "marketplace_compra": 0.05576500216093144, "marketplace_pedido": 0.04024228768073445, "suporte_chip_esim": 0.0795633706886021, "roaming_duvida": 0.010942019364236574, "desconto_retencao": 0.013175968821879927, "seguranca_perda_roubo": 0.03315551531136922, "suporte_sem_sinal": 0.15664121282478907, "sem_correspondencia": 0.22625627787134395}, "confidence": 0.22625627787134395, "input_tokens": 56, "latency_ms": 32.15776100000767} +{"id": "g0181-marketplace_compra-indireto_multiplo-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 164, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.10777023441985974, "seguranca_fraude": 0.048153203409853906, "fidelidade_resgate": 0.01651211714964303, "conta_contestacao": 0.04161215288704891, "vas_cancelamento": 0.0031717212562248926, "marketplace_pedido": 0.06521556825065589, "recarga_saldo": 0.004696908551060801, "plano_nova_linha": 0.05881315067152812, "conta_vencimento": 0.004823591229939875, "marketplace_compra": 0.300978788992445, "reclamacao_atendimento": 0.0797363688604691, "sem_correspondencia": 0.2685161943212708}, "confidence": 0.300978788992445, "input_tokens": 69, "latency_ms": 23.495754000009583} +{"id": "g0181-marketplace_compra-indireto_multiplo-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.1205162239558981, "marketplace_compra": 0.04126208215992686, "internet_pacote_adicional": 0.06991786408822341, "marketplace_pedido": 0.031549386224695025, "conta_contestacao": 0.07757750786612613, "plano_consulta": 0.18345394465742992, "recarga_realizar": 0.0057426950996631995, "plano_nova_linha": 0.01262509990885011, "fidelidade_resgate": 0.015971472256297414, "beneficios_consulta": 0.11704403738101704, "parceiros_ofertas": 0.047498314887076724, "suporte_chip_esim": 0.058933476998034036, "roaming_cobranca": 0.005865114190700213, "negociacao_divida": 0.013995032555495385, "roaming_duvida": 0.009950750363770284, "sem_correspondencia": 0.1880969974067961}, "confidence": 0.1880969974067961, "input_tokens": 63, "latency_ms": 31.29713100003073} +{"id": "g0181-marketplace_compra-indireto_multiplo-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"parceiros_ofertas": 0.019567353017660306, "roaming_duvida": 0.008919645743483967, "cadastro_atualizacao": 0.012797168973179887, "internet_pacote_adicional": 0.840382548791083, "roaming_pacote": 0.0022165541751075, "marketplace_pedido": 0.012950877239887618, "marketplace_compra": 0.02321516461043901, "bonus_nao_recebido": 0.00981835057848349, "fidelidade_resgate": 0.004930149604265859, "plano_nova_linha": 0.0046181011381754514, "recarga_saldo": 0.0029934655371839855, "sem_correspondencia": 0.057590620591049954}, "confidence": 0.840382548791083, "input_tokens": 70, "latency_ms": 24.48837900004719} +{"id": "g0181-marketplace_compra-indireto_multiplo-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 0.13217210683486913, "marketplace_pedido": 0.09079404861148602, "reclamacao_atendimento": 0.0739521528429677, "fidelidade_resgate": 0.22662913651540506, "portabilidade": 0.01323715681893742, "parceiros_ofertas": 0.10885112661685992, "conta_explicacao": 0.06790414408284332, "plano_nova_linha": 0.01854422676394732, "conta_contestacao": 0.027091661291530702, "marketplace_compra": 0.04778647019108265, "internet_pacote_adicional": 0.0518848818138296, "sem_correspondencia": 0.14115288761624115}, "confidence": 0.22662913651540506, "input_tokens": 71, "latency_ms": 24.641557999984798} +{"id": "g0181-marketplace_compra-indireto_multiplo-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.06123392783334003, "roaming_cobranca": 0.0036640296052439687, "vas_consulta": 0.06451799854219468, "troca_numero": 0.001689499279103576, "parceiros_ofertas": 0.11603874208579028, "marketplace_pedido": 0.03996921413514299, "conta_segunda_via": 0.1646952812229004, "suporte_sem_sinal": 0.10444343306484295, "fidelidade_resgate": 0.009671710631992259, "recarga_saldo": 0.010704724339936036, "recarga_nao_creditada": 0.005802195639441584, "marketplace_compra": 0.05957732100560832, "atendimento_humano": 0.031161871453143322, "conta_pagamento_confirmacao": 0.11765270178930146, "plano_nova_linha": 0.027412027688620253, "sem_correspondencia": 0.1817653216833979}, "confidence": 0.1817653216833979, "input_tokens": 69, "latency_ms": 31.41363800000363} +{"id": "g0181-marketplace_compra-indireto_multiplo-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["marketplace_pedido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.16934772505789836, "marketplace_pedido": 0.1684511371334464, "parceiros_ofertas": 0.11314279038140075, "reclamacao_atendimento": 0.06679261897391063, "fidelidade_resgate": 0.023766393553603007, "internet_problema_conexao": 0.1608001511901544, "plano_nova_linha": 0.030740959943709973, "sem_correspondencia": 0.26695822376587647}, "confidence": 0.26695822376587647, "input_tokens": 75, "latency_ms": 18.327988999999434} +{"id": "g0181-marketplace_compra-indireto_multiplo-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 144, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.04408430066955986, "marketplace_compra": 0.16918474940016118, "fidelidade_resgate": 0.04938421918106732, "sem_correspondencia": 0.7373467307492116}, "confidence": 0.7373467307492116, "input_tokens": 66, "latency_ms": 15.951272999984667} +{"id": "g0184-marketplace_pedido-erros_digitacao-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.08688129435460205, "parceiros_ofertas": 0.08838193826456246, "internet_problema_conexao": 0.05845299458779165, "portabilidade": 0.021172899586026896, "marketplace_pedido": 0.2538026476530616, "fidelidade_pontos": 0.03548689843329905, "marketplace_compra": 0.0930163487786483, "sem_correspondencia": 0.362804978342008}, "confidence": 0.362804978342008, "input_tokens": 40, "latency_ms": 17.238453000004483} +{"id": "g0184-marketplace_pedido-erros_digitacao-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.06527158700038346, "vas_cancelamento": 0.02725246396652261, "portabilidade": 0.010781801441269293, "atendimento_humano": 0.12782636445542417, "suporte_sem_sinal": 0.16956845139076382, "roaming_duvida": 0.017254274555419297, "troca_numero": 0.0036005084855545914, "plano_troca": 0.006666082972653322, "conta_explicacao": 0.05686731708022652, "parceiros_ofertas": 0.10366965960668438, "conta_segunda_via": 0.06866694328096112, "seguranca_perda_roubo": 0.047364321201498, "recarga_nao_creditada": 0.009097761588934605, "vas_contratacao": 0.015083538557987447, "marketplace_pedido": 0.09318733332495112, "sem_correspondencia": 0.17784159109076622}, "confidence": 0.17784159109076622, "input_tokens": 37, "latency_ms": 29.25049499998522} +{"id": "g0184-marketplace_pedido-erros_digitacao-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.03887963595092975, "marketplace_pedido": 0.1464471044680643, "marketplace_compra": 0.2097920438313476, "sem_correspondencia": 0.6048812157496584}, "confidence": 0.6048812157496584, "input_tokens": 42, "latency_ms": 15.80169700002898} +{"id": "g0184-marketplace_pedido-erros_digitacao-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.020844965939171314, "plano_consulta": 0.10239974869492198, "suporte_sem_sinal": 0.3020272845225905, "conta_segunda_via": 0.0459549418062589, "marketplace_pedido": 0.12604169769910784, "parceiros_ofertas": 0.029092398339902032, "recarga_saldo": 0.006859441529196049, "suporte_configuracao": 0.024892946064064118, "marketplace_compra": 0.05347220061812767, "plano_nova_linha": 0.02676111190561197, "atendimento_humano": 0.04953097798922507, "sem_correspondencia": 0.21212228489182258}, "confidence": 0.3020272845225905, "input_tokens": 35, "latency_ms": 22.164570999962052} +{"id": "g0184-marketplace_pedido-erros_digitacao-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.1041475549958282, "recarga_saldo": 0.018085778029051095, "recarga_realizar": 0.03893044648960898, "bonus_nao_recebido": 0.034999497756354477, "parceiros_ofertas": 0.08093773694243635, "marketplace_pedido": 0.2708473841972259, "marketplace_compra": 0.13243843812403736, "sem_correspondencia": 0.3196131634654576}, "confidence": 0.3196131634654576, "input_tokens": 38, "latency_ms": 16.130171999975573} +{"id": "g0184-marketplace_pedido-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_contratacao": 0.02673628609773371, "conta_contestacao": 0.08211016081970056, "cancelamento_linha": 0.006500453358758428, "portabilidade": 0.011498672197312232, "suporte_chip_esim": 0.026664835028311972, "parceiros_ofertas": 0.09174158616381296, "internet_consumo": 0.08895630575857766, "beneficios_consulta": 0.17722672595419114, "suporte_sem_sinal": 0.2271891879958629, "roaming_pacote": 0.005722802252288024, "marketplace_compra": 0.0497453223162049, "sem_correspondencia": 0.20590766205724553}, "confidence": 0.2271891879958629, "input_tokens": 39, "latency_ms": 21.897437000006903} +{"id": "g0184-marketplace_pedido-erros_digitacao-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.03888559496669499, "marketplace_pedido": 0.2325800378296503, "marketplace_compra": 0.06537753723314756, "sem_correspondencia": 0.6631568299705072}, "confidence": 0.6631568299705072, "input_tokens": 34, "latency_ms": 15.403619999972307} +{"id": "g0184-marketplace_pedido-erros_digitacao-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0450959461042906, "vas_consulta": 0.10494056964480107, "suporte_configuracao": 0.019981438056786233, "beneficios_consulta": 0.06490574700054873, "suporte_chip_esim": 0.017950216095088744, "plano_consulta": 0.10488074148331819, "plano_nova_linha": 0.015550092609353661, "cancelamento_linha": 0.003399586031823678, "suporte_sem_sinal": 0.1657713482961201, "marketplace_pedido": 0.11888542630170548, "marketplace_compra": 0.03854430048592404, "desconto_retencao": 0.016776371548046603, "conta_debito_automatico_digital": 0.019234662647133742, "internet_consumo": 0.04295893334995359, "parceiros_ofertas": 0.038116205031069356, "sem_correspondencia": 0.18300841531403614}, "confidence": 0.18300841531403614, "input_tokens": 37, "latency_ms": 30.090397999970264} +{"id": "g0184-marketplace_pedido-erros_digitacao-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.041996798783588425, "marketplace_pedido": 0.10293591614163047, "marketplace_compra": 0.18717638869320766, "sem_correspondencia": 0.6678908963815734}, "confidence": 0.6678908963815734, "input_tokens": 36, "latency_ms": 14.860728000030576} +{"id": "g0184-marketplace_pedido-erros_digitacao-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0952095004423214, "plano_nova_linha": 0.02831730023357812, "desconto_retencao": 0.0967455866239609, "recarga_saldo": 0.015649840031659455, "plano_troca": 0.04510409698685877, "roaming_duvida": 0.016982443409269483, "parceiros_ofertas": 0.049146197095469794, "recarga_realizar": 0.012635923757308225, "bonus_nao_recebido": 0.034975368073531285, "negociacao_divida": 0.027931350850463926, "marketplace_compra": 0.03740603055461829, "recarga_nao_creditada": 0.016803070683737296, "marketplace_pedido": 0.12844355236905652, "conta_vencimento": 0.02216043666913536, "conta_segunda_via": 0.03674790587791178, "sem_correspondencia": 0.3357413963411194}, "confidence": 0.3357413963411194, "input_tokens": 39, "latency_ms": 28.912942999966162} +{"id": "g0184-marketplace_pedido-erros_digitacao-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.04279782599137448, "plano_troca": 0.018137251856901206, "vas_consulta": 0.22848160437225398, "marketplace_compra": 0.1322347812415951, "conta_explicacao": 0.051567922989458274, "roaming_pacote": 0.0065554864338292565, "marketplace_pedido": 0.09417187369891326, "sem_correspondencia": 0.4260532534156744}, "confidence": 0.4260532534156744, "input_tokens": 35, "latency_ms": 16.809384999987742} +{"id": "g0184-marketplace_pedido-erros_digitacao-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.08246905471853523, "marketplace_compra": 0.04032829460215235, "seguranca_perda_roubo": 0.24674839126060333, "cadastro_atualizacao": 0.03040551809229215, "conta_pagamento_confirmacao": 0.037453663127315184, "suporte_configuracao": 0.013483055124288264, "plano_consulta": 0.0904672680022279, "reclamacao_atendimento": 0.0456363825914876, "parceiros_ofertas": 0.04527785319757443, "conta_contestacao": 0.019929608608543994, "plano_troca": 0.19019186762429588, "recarga_realizar": 0.004002385363016073, "roaming_cobranca": 0.00233606857717133, "marketplace_pedido": 0.02995016467687904, "internet_consumo": 0.026785668359869185, "sem_correspondencia": 0.09453475607374807}, "confidence": 0.24674839126060333, "input_tokens": 38, "latency_ms": 30.55317199999763} +{"id": "g0186-marketplace_pedido-emocional-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"reclamacao_atendimento": 0.11381397157406169, "beneficios_consulta": 0.12998918276930552, "seguranca_perda_roubo": 0.05371144280277322, "marketplace_compra": 0.02768847469438302, "cancelamento_linha": 0.003589058920161392, "internet_consumo": 0.08973707657767964, "suporte_sem_sinal": 0.07022543563811533, "conta_explicacao": 0.03323517515042761, "recarga_realizar": 0.0037660933377509534, "parceiros_ofertas": 0.04275662269594961, "bonus_nao_recebido": 0.02175014003978035, "plano_consulta": 0.19037414443713185, "seguranca_fraude": 0.03828089854485626, "roaming_duvida": 0.0135741463379613, "marketplace_pedido": 0.03414142656163603, "sem_correspondencia": 0.13336670991802627}, "confidence": 0.19037414443713185, "input_tokens": 45, "latency_ms": 30.888599999968847} +{"id": "g0186-marketplace_pedido-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.014331349585458484, "parceiros_ofertas": 0.07447176641656529, "marketplace_compra": 0.05016747261881051, "sem_correspondencia": 0.8610294113791657}, "confidence": 0.8610294113791657, "input_tokens": 37, "latency_ms": 15.638566000006904} +{"id": "g0186-marketplace_pedido-emocional-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.07198779351997928, "conta_debito_automatico_digital": 0.007642452676244571, "marketplace_pedido": 0.07329502770020652, "parceiros_ofertas": 0.036747135564192526, "portabilidade": 0.009512919089877224, "roaming_pacote": 0.006022065002676705, "plano_consulta": 0.08870596521260185, "bonus_nao_recebido": 0.05336237375961965, "marketplace_compra": 0.22674428137712443, "internet_problema_conexao": 0.06362114905958202, "suporte_chip_esim": 0.014743304017403201, "conta_explicacao": 0.031878773419920105, "plano_troca": 0.010614593612166063, "beneficios_consulta": 0.11286109791007916, "roaming_duvida": 0.020624187035711363, "sem_correspondencia": 0.17163688104261535}, "confidence": 0.22674428137712443, "input_tokens": 45, "latency_ms": 30.937189999974635} +{"id": "g0186-marketplace_pedido-emocional-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.1737627387046814, "marketplace_pedido": 0.11944986134767532, "parceiros_ofertas": 0.0643640086054802, "sem_correspondencia": 0.6424233913421631}, "confidence": 0.6424233913421631, "input_tokens": 42, "latency_ms": 15.51322400001709} +{"id": "g0186-marketplace_pedido-emocional-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.08789216857987893, "recarga_realizar": 0.01860363064115689, "fidelidade_resgate": 0.07190251457545928, "parceiros_ofertas": 0.13794861939472883, "marketplace_pedido": 0.2622625270823021, "marketplace_compra": 0.11078593299963971, "cancelamento_linha": 0.026297182236569856, "sem_correspondencia": 0.2843074244902644}, "confidence": 0.2843074244902644, "input_tokens": 44, "latency_ms": 15.923484999973425} +{"id": "g0186-marketplace_pedido-emocional-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.20798391258704596, "marketplace_compra": 0.06639478405114102, "parceiros_ofertas": 0.04147233099842318, "sem_correspondencia": 0.6841489723633898}, "confidence": 0.6841489723633898, "input_tokens": 44, "latency_ms": 15.218819999972766} +{"id": "g0186-marketplace_pedido-emocional-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.019903205993179057, "marketplace_pedido": 0.07109192248784309, "parceiros_ofertas": 0.10402868286987603, "internet_pacote_adicional": 0.3784321969694858, "desconto_retencao": 0.049046190214473526, "seguranca_fraude": 0.0671093411579557, "roaming_duvida": 0.013626036684703363, "plano_nova_linha": 0.011485544413083072, "conta_vencimento": 0.01124454792512716, "recarga_realizar": 0.005909403515778319, "marketplace_compra": 0.05436902672993061, "sem_correspondencia": 0.21375390103856426}, "confidence": 0.3784321969694858, "input_tokens": 42, "latency_ms": 21.740276000002723} +{"id": "g0186-marketplace_pedido-emocional-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.06369512059547516, "suporte_sem_sinal": 0.23638973881044484, "seguranca_fraude": 0.18154975926277137, "roaming_duvida": 0.02743523738590651, "roaming_pacote": 0.009237532755578787, "marketplace_pedido": 0.1144519587590315, "marketplace_compra": 0.05982125482905737, "conta_vencimento": 0.01709732660028264, "recarga_realizar": 0.014149392845293474, "parceiros_ofertas": 0.05869602725190469, "recarga_saldo": 0.008685231501112424, "sem_correspondencia": 0.20879141940314125}, "confidence": 0.23638973881044484, "input_tokens": 40, "latency_ms": 21.898006000014902} +{"id": "g0186-marketplace_pedido-emocional-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.013436377635690956, "parceiros_ofertas": 0.07829863377547597, "seguranca_fraude": 0.05327764762087231, "marketplace_pedido": 0.15722308650274305, "marketplace_compra": 0.1925264994665247, "recarga_realizar": 0.00590598428397014, "troca_numero": 0.022473643889627228, "sem_correspondencia": 0.47685812682509565}, "confidence": 0.47685812682509565, "input_tokens": 44, "latency_ms": 15.713666999999987} +{"id": "g0186-marketplace_pedido-emocional-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.13717455855366828, "parceiros_ofertas": 0.06415308123484817, "marketplace_compra": 0.0763574225524644, "sem_correspondencia": 0.7223149376590191}, "confidence": 0.7223149376590191, "input_tokens": 45, "latency_ms": 15.590375999977368} +{"id": "g0186-marketplace_pedido-emocional-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.05961789763182804, "marketplace_pedido": 0.3440701182806159, "marketplace_compra": 0.08645717344475747, "sem_correspondencia": 0.5098548106427986}, "confidence": 0.5098548106427986, "input_tokens": 41, "latency_ms": 15.447326000014527} +{"id": "g0186-marketplace_pedido-emocional-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.18441180438296226, "conta_debito_automatico_digital": 0.027912008831545498, "plano_consulta": 0.06057261156394342, "reclamacao_atendimento": 0.05688407506888178, "parceiros_ofertas": 0.18319296393262496, "marketplace_pedido": 0.19187637698949706, "portabilidade": 0.018073325539094895, "sem_correspondencia": 0.27707683369145014}, "confidence": 0.27707683369145014, "input_tokens": 48, "latency_ms": 16.608075000021927} +{"id": "g0187-marketplace_pedido-longo_contexto-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 227, "length_bucket": "longo"}, "pred": "vas_consulta", "probabilities": {"conta_explicacao": 0.03610983079740493, "reclamacao_atendimento": 0.0666541077508384, "suporte_sem_sinal": 0.1841611693446958, "vas_consulta": 0.28077852425262984, "troca_numero": 0.0023311502050531773, "vas_cancelamento": 0.00404046238729235, "parceiros_ofertas": 0.01870370077426307, "portabilidade": 0.006822926384896363, "internet_consumo": 0.01519274043411341, "negociacao_divida": 0.00534134678409855, "marketplace_pedido": 0.1226255061009961, "marketplace_compra": 0.12036562582086334, "fidelidade_pontos": 0.008168886328169896, "conta_debito_automatico_digital": 0.005953227571712698, "suporte_chip_esim": 0.007494136610829671, "sem_correspondencia": 0.11525665845214243}, "confidence": 0.28077852425262984, "input_tokens": 85, "latency_ms": 33.45152800000051} +{"id": "g0187-marketplace_pedido-longo_contexto-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 216, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.24362430157977566, "parceiros_ofertas": 0.11087786488889056, "marketplace_pedido": 0.1884911670423386, "sem_correspondencia": 0.45700666648899513}, "confidence": 0.45700666648899513, "input_tokens": 89, "latency_ms": 15.763828999979523} +{"id": "g0187-marketplace_pedido-longo_contexto-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.20894845775276719, "parceiros_ofertas": 0.05423107229315673, "marketplace_compra": 0.1722337856678795, "sem_correspondencia": 0.5645866842861965}, "confidence": 0.5645866842861965, "input_tokens": 74, "latency_ms": 15.765654999995604} +{"id": "g0187-marketplace_pedido-longo_contexto-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"parceiros_ofertas": 0.06604811475372187, "reclamacao_atendimento": 0.16168992040652871, "internet_problema_conexao": 0.04806116542151758, "conta_explicacao": 0.044704094029544734, "cancelamento_linha": 0.13070885690999565, "marketplace_compra": 0.042398463460820206, "beneficios_consulta": 0.10722145318364963, "fidelidade_pontos": 0.036857120280819534, "suporte_sem_sinal": 0.1391844882907217, "marketplace_pedido": 0.07721859875449615, "recarga_nao_creditada": 0.00517809012705732, "sem_correspondencia": 0.14072963438112698}, "confidence": 0.16168992040652871, "input_tokens": 74, "latency_ms": 23.946534000003794} +{"id": "g0187-marketplace_pedido-longo_contexto-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_explicacao": 0.037257557711238565, "internet_consumo": 0.03453180364350378, "recarga_saldo": 0.004033164320287955, "marketplace_pedido": 0.04355266905230606, "internet_problema_conexao": 0.0509178440073931, "beneficios_consulta": 0.02747530625778365, "vas_consulta": 0.13475841948967077, "marketplace_compra": 0.07311325881164774, "parceiros_ofertas": 0.027996204312703412, "internet_pacote_adicional": 0.10577779785378211, "seguranca_fraude": 0.2906765485236953, "sem_correspondencia": 0.1699094260159876}, "confidence": 0.2906765485236953, "input_tokens": 76, "latency_ms": 24.13821499999358} +{"id": "g0187-marketplace_pedido-longo_contexto-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"seguranca_fraude": 0.037189118416929845, "internet_pacote_adicional": 0.2808181930394123, "seguranca_perda_roubo": 0.041567634626606065, "marketplace_pedido": 0.07444500148632446, "vas_consulta": 0.31193187709365927, "marketplace_compra": 0.05241573581214354, "parceiros_ofertas": 0.022112894715760088, "conta_pagamento_confirmacao": 0.015924189176710506, "bonus_nao_recebido": 0.009437223859030565, "conta_contestacao": 0.022583197712918193, "recarga_saldo": 0.0028917400517595045, "sem_correspondencia": 0.12868319400874564}, "confidence": 0.31193187709365927, "input_tokens": 71, "latency_ms": 24.361822999992455} +{"id": "g0187-marketplace_pedido-longo_contexto-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 162, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.13159069320864458, "marketplace_compra": 0.0862333023083709, "parceiros_ofertas": 0.04363601622256624, "sem_correspondencia": 0.7385399882604182}, "confidence": 0.7385399882604182, "input_tokens": 72, "latency_ms": 15.695655000001807} +{"id": "g0187-marketplace_pedido-longo_contexto-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.1481880192388587, "marketplace_pedido": 0.06450331715854565, "parceiros_ofertas": 0.05574315578702257, "sem_correspondencia": 0.7315655078155731}, "confidence": 0.7315655078155731, "input_tokens": 68, "latency_ms": 15.284704999999121} +{"id": "g0187-marketplace_pedido-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_nova_linha": 0.04424242189464476, "parceiros_ofertas": 0.14165058369246214, "vas_consulta": 0.3855673273996436, "fidelidade_resgate": 0.01468014120710652, "vas_contratacao": 0.01861895945666229, "marketplace_compra": 0.04088413610652672, "roaming_cobranca": 0.005940797120917662, "cadastro_atualizacao": 0.07580915644322354, "reclamacao_atendimento": 0.07026713906568817, "negociacao_divida": 0.009035732365695163, "portabilidade": 0.013001645582220282, "sem_correspondencia": 0.18030195966520915}, "confidence": 0.3855673273996436, "input_tokens": 73, "latency_ms": 23.52226199997176} +{"id": "g0187-marketplace_pedido-longo_contexto-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 165, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"seguranca_fraude": 0.034931955427868325, "vas_cancelamento": 0.011610253258469648, "roaming_duvida": 0.010565794506012423, "conta_segunda_via": 0.04140022939221011, "desconto_retencao": 0.01996203407489648, "suporte_configuracao": 0.024742084637891244, "conta_contestacao": 0.062153639956154076, "recarga_saldo": 0.009574699607944845, "parceiros_ofertas": 0.020217521944615027, "roaming_cobranca": 0.00810059658850194, "negociacao_divida": 0.013417483857245454, "vas_consulta": 0.3611995725825254, "marketplace_compra": 0.06837166380915158, "internet_pacote_adicional": 0.14233358787622105, "marketplace_pedido": 0.07772501876568498, "sem_correspondencia": 0.09369386371460743}, "confidence": 0.3611995725825254, "input_tokens": 69, "latency_ms": 32.109521999984736} +{"id": "g0187-marketplace_pedido-longo_contexto-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 152, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.12757942460714056, "parceiros_ofertas": 0.04901638773132526, "marketplace_pedido": 0.19191369986276924, "sem_correspondencia": 0.6314904877987649}, "confidence": 0.6314904877987649, "input_tokens": 66, "latency_ms": 15.475715999968997} +{"id": "g0187-marketplace_pedido-longo_contexto-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 200, "length_bucket": "longo"}, "pred": "vas_consulta", "probabilities": {"reclamacao_atendimento": 0.060779947083414665, "atendimento_humano": 0.10518790014930704, "desconto_retencao": 0.018498972572810385, "cadastro_atualizacao": 0.04105861558314723, "cancelamento_linha": 0.024054652189578363, "internet_consumo": 0.020407658445742657, "parceiros_ofertas": 0.15297751503950865, "marketplace_pedido": 0.10050838453249904, "marketplace_compra": 0.13060078563214142, "conta_debito_automatico_digital": 0.004382033978687451, "portabilidade": 0.006057569781313803, "negociacao_religacao": 0.00822715773826922, "seguranca_perda_roubo": 0.025446351625791737, "vas_consulta": 0.20765747106708854, "roaming_pacote": 0.0022417307594647332, "sem_correspondencia": 0.09191325382123505}, "confidence": 0.20765747106708854, "input_tokens": 82, "latency_ms": 31.738994000022558} +{"id": "g0189-parceiros_ofertas-curto_neutro-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.697199030378856, "beneficios_consulta": 0.0990896574433507, "vas_contratacao": 0.010742188181211516, "sem_correspondencia": 0.19296912399658178}, "confidence": 0.697199030378856, "input_tokens": 30, "latency_ms": 15.261507999980495} +{"id": "g0189-parceiros_ofertas-curto_neutro-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 0.0031121693948464252, "marketplace_pedido": 0.01318264450593385, "cadastro_atualizacao": 0.010485658242060502, "beneficios_consulta": 0.010794268735666452, "marketplace_compra": 0.02554899596510491, "vas_contratacao": 0.0029725385319384007, "recarga_realizar": 0.0006676681108678405, "conta_explicacao": 0.004248578959765681, "vas_consulta": 0.05298249332526259, "parceiros_ofertas": 0.8319567895129292, "plano_nova_linha": 0.0022836455217518713, "sem_correspondencia": 0.04176454919387226}, "confidence": 0.8319567895129292, "input_tokens": 31, "latency_ms": 21.709344000043984} +{"id": "g0189-parceiros_ofertas-curto_neutro-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"conta_debito_automatico_digital": 0.01923229620135237, "marketplace_pedido": 0.04579675375671542, "fidelidade_resgate": 0.007644249423544308, "vas_contratacao": 0.006355202538268366, "vas_cancelamento": 0.002586922941733182, "bonus_nao_recebido": 0.009528104586338966, "reclamacao_atendimento": 0.025682284563999045, "marketplace_compra": 0.042445087593125555, "beneficios_consulta": 0.1656050299424771, "cadastro_atualizacao": 0.017144533540852623, "desconto_retencao": 0.008754745466178864, "conta_vencimento": 0.0032419270233721036, "parceiros_ofertas": 0.5371363967894061, "plano_troca": 0.005394966085664773, "conta_segunda_via": 0.006296043994705972, "sem_correspondencia": 0.0971554555522653}, "confidence": 0.5371363967894061, "input_tokens": 32, "latency_ms": 30.243595000001733} +{"id": "g0189-parceiros_ofertas-curto_neutro-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_pacote": 0.003210145915841556, "cadastro_atualizacao": 0.031725417187347574, "internet_consumo": 0.028575905957834817, "vas_contratacao": 0.007317516340569964, "marketplace_compra": 0.038386262184656565, "marketplace_pedido": 0.0254232636218889, "beneficios_consulta": 0.06256516152513122, "conta_explicacao": 0.018218859665370096, "parceiros_ofertas": 0.6197879190319774, "plano_nova_linha": 0.008985955088214917, "atendimento_humano": 0.018528019638403857, "sem_correspondencia": 0.13727557384276312}, "confidence": 0.6197879190319774, "input_tokens": 30, "latency_ms": 21.407839000005424} +{"id": "g0189-parceiros_ofertas-curto_neutro-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.020799267804630834, "parceiros_ofertas": 0.7107711950975896, "beneficios_consulta": 0.0756497449168964, "sem_correspondencia": 0.19277979218088323}, "confidence": 0.7107711950975896, "input_tokens": 32, "latency_ms": 14.74941500003979} +{"id": "g0189-parceiros_ofertas-curto_neutro-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.00887039594212957, "beneficios_consulta": 0.007829481942528143, "vas_contratacao": 0.0019641677428137794, "parceiros_ofertas": 0.9406379186772805, "conta_segunda_via": 0.0028161874228542438, "marketplace_compra": 0.010080970822091704, "negociacao_divida": 0.0016110236429651506, "sem_correspondencia": 0.026189853807336908}, "confidence": 0.9406379186772805, "input_tokens": 32, "latency_ms": 15.933318999998392} +{"id": "g0189-parceiros_ofertas-curto_neutro-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"cancelamento_linha": 0.006227293864209648, "seguranca_perda_roubo": 0.03556651181623946, "marketplace_pedido": 0.04756464345839322, "marketplace_compra": 0.14351865375215894, "desconto_retencao": 0.030840588144741898, "cadastro_atualizacao": 0.0288154626351623, "reclamacao_atendimento": 0.03524807028231636, "beneficios_consulta": 0.4560450228406834, "vas_contratacao": 0.01029585189086854, "suporte_chip_esim": 0.015368725811076463, "negociacao_religacao": 0.006864839568055038, "sem_correspondencia": 0.18364433593609475}, "confidence": 0.4560450228406834, "input_tokens": 33, "latency_ms": 22.842549000017698} +{"id": "g0189-parceiros_ofertas-curto_neutro-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.3771034608586076, "beneficios_consulta": 0.15440174247018654, "vas_contratacao": 0.019638075546708305, "sem_correspondencia": 0.4488567211244976}, "confidence": 0.4488567211244976, "input_tokens": 32, "latency_ms": 14.876549000007344} +{"id": "g0189-parceiros_ofertas-curto_neutro-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 29, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.6291442753699751, "beneficios_consulta": 0.061434245220203, "vas_contratacao": 0.012822616403668441, "sem_correspondencia": 0.2965988630061535}, "confidence": 0.6291442753699751, "input_tokens": 29, "latency_ms": 14.838203000010708} +{"id": "g0189-parceiros_ofertas-curto_neutro-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.005206750274868746, "parceiros_ofertas": 0.9402634319235454, "beneficios_consulta": 0.008718193718391037, "roaming_duvida": 0.0011657779304231391, "vas_contratacao": 0.0009626491595474593, "cadastro_atualizacao": 0.005361509531266839, "marketplace_compra": 0.00875061305453001, "sem_correspondencia": 0.02957107440742735}, "confidence": 0.9402634319235454, "input_tokens": 30, "latency_ms": 15.877759000034075} +{"id": "g0189-parceiros_ofertas-curto_neutro-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.41205516271800646, "fidelidade_pontos": 0.04658057555286448, "beneficios_consulta": 0.2976277241909064, "troca_numero": 0.002005016742820031, "roaming_duvida": 0.006215109943648269, "atendimento_humano": 0.03585815154174576, "marketplace_pedido": 0.026735771255846016, "seguranca_perda_roubo": 0.017101282802544693, "plano_nova_linha": 0.010747535259768685, "vas_contratacao": 0.008881334464335727, "marketplace_compra": 0.027295358244453505, "sem_correspondencia": 0.10889697728305997}, "confidence": 0.41205516271800646, "input_tokens": 31, "latency_ms": 21.064260999992257} +{"id": "g0189-parceiros_ofertas-curto_neutro-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.547187854588258, "beneficios_consulta": 0.10037360898454471, "vas_contratacao": 0.01474470245196107, "sem_correspondencia": 0.3376938339752362}, "confidence": 0.547187854588258, "input_tokens": 30, "latency_ms": 15.34172800000988} +{"id": "g0190-parceiros_ofertas-informal_abreviado-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.06903734751762935, "marketplace_compra": 0.07832986803107062, "marketplace_pedido": 0.03871700511338558, "vas_contratacao": 0.006482583422343556, "desconto_retencao": 0.007518977802105413, "parceiros_ofertas": 0.7038576550494309, "troca_numero": 0.001596814009570971, "sem_correspondencia": 0.09445974905446358}, "confidence": 0.7038576550494309, "input_tokens": 34, "latency_ms": 16.102403999980197} +{"id": "g0190-parceiros_ofertas-informal_abreviado-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.11087261776001274, "suporte_sem_sinal": 0.08061861370579314, "cadastro_atualizacao": 0.03042639930007556, "marketplace_pedido": 0.0362117672371457, "fidelidade_pontos": 0.027330429980910308, "vas_contratacao": 0.007785851001479504, "portabilidade": 0.004506953644612418, "marketplace_compra": 0.09657894075670527, "vas_cancelamento": 0.003163231525796085, "parceiros_ofertas": 0.5123932562763412, "plano_nova_linha": 0.010601434970955602, "sem_correspondencia": 0.07951050384017248}, "confidence": 0.5123932562763412, "input_tokens": 40, "latency_ms": 22.546953000016856} +{"id": "g0190-parceiros_ofertas-informal_abreviado-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.23298093307700393, "vas_contratacao": 0.02993457344464236, "parceiros_ofertas": 0.20920337405385694, "marketplace_pedido": 0.06436472284216407, "seguranca_perda_roubo": 0.042188204156980415, "vas_cancelamento": 0.01415922563457225, "marketplace_compra": 0.0502059339978724, "sem_correspondencia": 0.35696303279290764}, "confidence": 0.35696303279290764, "input_tokens": 37, "latency_ms": 16.714618999969844} +{"id": "g0190-parceiros_ofertas-informal_abreviado-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 0.21806362195151058, "beneficios_consulta": 0.07480394814115501, "conta_segunda_via": 0.040453225232940544, "suporte_sem_sinal": 0.13375465525167066, "marketplace_compra": 0.05192378890261593, "negociacao_divida": 0.006311324402999629, "troca_numero": 0.0022340097852260464, "vas_contratacao": 0.012539370872990563, "suporte_chip_esim": 0.008247084886835359, "parceiros_ofertas": 0.33620136858825095, "marketplace_pedido": 0.02803214815899678, "sem_correspondencia": 0.08743545382480794}, "confidence": 0.33620136858825095, "input_tokens": 30, "latency_ms": 22.763300000008257} +{"id": "g0190-parceiros_ofertas-informal_abreviado-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.15129632550369193, "recarga_saldo": 0.007124247166653877, "marketplace_pedido": 0.08213035383685258, "vas_contratacao": 0.0344867913917674, "conta_segunda_via": 0.052100846004679915, "conta_debito_automatico_digital": 0.0077374825412357354, "beneficios_consulta": 0.14412603607937807, "sem_correspondencia": 0.5209979174757405}, "confidence": 0.5209979174757405, "input_tokens": 38, "latency_ms": 17.39654700003257} +{"id": "g0190-parceiros_ofertas-informal_abreviado-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["vas_contratacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 0.007862357686315548, "vas_contratacao": 0.017610211515769005, "beneficios_consulta": 0.0471362114855122, "internet_pacote_adicional": 0.2992733519280708, "parceiros_ofertas": 0.4679431476126921, "marketplace_pedido": 0.022163691742245948, "marketplace_compra": 0.03592804939803647, "sem_correspondencia": 0.10208297863135787}, "confidence": 0.4679431476126921, "input_tokens": 36, "latency_ms": 16.533633999983977} +{"id": "g0190-parceiros_ofertas-informal_abreviado-06-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.35687350573124865, "marketplace_pedido": 0.054929829989642, "marketplace_compra": 0.08302171324521296, "internet_consumo": 0.045287120314406626, "suporte_chip_esim": 0.020682716227872423, "beneficios_consulta": 0.15368575859628908, "vas_contratacao": 0.011235452058242303, "sem_correspondencia": 0.27428390383708595}, "confidence": 0.35687350573124865, "input_tokens": 37, "latency_ms": 16.824658999951225} +{"id": "g0190-parceiros_ofertas-informal_abreviado-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.27597607994108797, "marketplace_pedido": 0.05859157455219515, "vas_contratacao": 0.018502588667378295, "recarga_saldo": 0.00498163825944578, "parceiros_ofertas": 0.14691557954768497, "beneficios_consulta": 0.03935834651325217, "conta_vencimento": 0.0058779208123622625, "internet_consumo": 0.035121852975423105, "conta_explicacao": 0.028048519024085804, "marketplace_compra": 0.20832127210372098, "roaming_pacote": 0.002793106899516691, "sem_correspondencia": 0.1755115207038468}, "confidence": 0.27597607994108797, "input_tokens": 38, "latency_ms": 21.852736000028017} +{"id": "g0190-parceiros_ofertas-informal_abreviado-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.16087771042623678, "internet_pacote_adicional": 0.22255998162943805, "conta_contestacao": 0.027049706362351888, "recarga_nao_creditada": 0.0018435789471852445, "marketplace_pedido": 0.024748236834066153, "parceiros_ofertas": 0.38701935019064676, "desconto_retencao": 0.010020274099228552, "vas_contratacao": 0.005394012396240588, "marketplace_compra": 0.04006634424679991, "internet_problema_conexao": 0.015901752390147097, "negociacao_divida": 0.006194288134601587, "sem_correspondencia": 0.0983247643430574}, "confidence": 0.38701935019064676, "input_tokens": 38, "latency_ms": 23.057502999961343} +{"id": "g0190-parceiros_ofertas-informal_abreviado-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 0.004493190234142433, "beneficios_consulta": 0.105657162861871, "bonus_nao_recebido": 0.14768975292272607, "marketplace_compra": 0.03854874343782402, "parceiros_ofertas": 0.4213826760105393, "vas_contratacao": 0.012097662688387276, "marketplace_pedido": 0.042879843970246356, "sem_correspondencia": 0.2272509678742635}, "confidence": 0.4213826760105393, "input_tokens": 34, "latency_ms": 16.489159000002473} +{"id": "g0190-parceiros_ofertas-informal_abreviado-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"plano_troca": 0.020692301355230865, "marketplace_pedido": 0.07879354591945854, "beneficios_consulta": 0.1639396503993777, "reclamacao_atendimento": 0.048935173620358076, "conta_explicacao": 0.03157694179962267, "vas_contratacao": 0.013334862527706649, "parceiros_ofertas": 0.23051943752443074, "suporte_sem_sinal": 0.11018512845470689, "marketplace_compra": 0.14716554780695504, "negociacao_divida": 0.01095923844928116, "negociacao_religacao": 0.0063906924935708915, "sem_correspondencia": 0.13750747964930077}, "confidence": 0.23051943752443074, "input_tokens": 34, "latency_ms": 22.875220000003083} +{"id": "g0190-parceiros_ofertas-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.022553935647010803, "atendimento_humano": 0.09383407235145569, "marketplace_pedido": 0.07625281065702438, "bonus_nao_recebido": 0.03224273771047592, "marketplace_compra": 0.129130020737648, "beneficios_consulta": 0.25345543026924133, "plano_consulta": 0.1323118954896927, "sem_correspondencia": 0.26021909713745117}, "confidence": 0.26021909713745117, "input_tokens": 35, "latency_ms": 16.60306000002265} +{"id": "g0194-parceiros_ofertas-longo_contexto-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.036552023551076916, "marketplace_compra": 0.06267312239117685, "vas_contratacao": 0.010519889300911382, "beneficios_consulta": 0.06647357418917389, "parceiros_ofertas": 0.7110948642093115, "roaming_pacote": 0.00615030161459336, "negociacao_divida": 0.011636539492419431, "sem_correspondencia": 0.09489968525133675}, "confidence": 0.7110948642093115, "input_tokens": 66, "latency_ms": 17.191840000009506} +{"id": "g0194-parceiros_ofertas-longo_contexto-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.004770423589995146, "parceiros_ofertas": 0.7132362582317402, "marketplace_pedido": 0.023142002136658082, "vas_cancelamento": 0.0015898658744113636, "seguranca_perda_roubo": 0.0035516344879632468, "conta_debito_automatico_digital": 0.0026074183905573185, "recarga_realizar": 0.0015627043154512025, "beneficios_consulta": 0.05520648861457079, "bonus_nao_recebido": 0.006157951822336484, "reclamacao_atendimento": 0.01455025653978118, "marketplace_compra": 0.1069538139983418, "sem_correspondencia": 0.06667118199819323}, "confidence": 0.7132362582317402, "input_tokens": 67, "latency_ms": 24.950517000036143} +{"id": "g0194-parceiros_ofertas-longo_contexto-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"internet_pacote_adicional": 0.28348599019450843, "atendimento_humano": 0.055982752151096556, "suporte_chip_esim": 0.007199336597296851, "conta_segunda_via": 0.014570115717607527, "vas_contratacao": 0.011591812128618286, "marketplace_pedido": 0.02080799908819046, "recarga_realizar": 0.002237019451513734, "recarga_nao_creditada": 0.0013655664480471585, "seguranca_perda_roubo": 0.006845106179210884, "marketplace_compra": 0.03791766393041196, "beneficios_consulta": 0.08818089570084449, "negociacao_divida": 0.007658904725064433, "internet_problema_conexao": 0.010434465900698709, "parceiros_ofertas": 0.3355904057904961, "internet_consumo": 0.04749923389634775, "sem_correspondencia": 0.06863273210004668}, "confidence": 0.3355904057904961, "input_tokens": 69, "latency_ms": 31.909439000003204} +{"id": "g0194-parceiros_ofertas-longo_contexto-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 0.001441807826802577, "desconto_retencao": 0.035812653388543364, "plano_troca": 0.012942450044203439, "reclamacao_atendimento": 0.04697507964496861, "recarga_realizar": 0.0076073673102101625, "vas_contratacao": 0.020490715158518115, "seguranca_perda_roubo": 0.015461894591739795, "atendimento_humano": 0.03559474998440917, "recarga_saldo": 0.008991700543722054, "parceiros_ofertas": 0.5828083718983426, "conta_contestacao": 0.023909460611247633, "marketplace_pedido": 0.027857791467017102, "marketplace_compra": 0.027764273642564896, "negociacao_religacao": 0.0039526656966672805, "beneficios_consulta": 0.07916369987216909, "sem_correspondencia": 0.0692253183188742}, "confidence": 0.5828083718983426, "input_tokens": 72, "latency_ms": 31.12878100000671} +{"id": "g0194-parceiros_ofertas-longo_contexto-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"bonus_nao_recebido": 0.026511402140203855, "marketplace_pedido": 0.05591370026050929, "roaming_pacote": 0.0011536831447286307, "conta_contestacao": 0.01695808539760412, "conta_vencimento": 0.0016786503420175083, "beneficios_consulta": 0.054609763006855584, "plano_nova_linha": 0.002082945028581862, "cancelamento_linha": 0.0005337828637299206, "conta_pagamento_confirmacao": 0.007074759165523753, "marketplace_compra": 0.17358801826510625, "parceiros_ofertas": 0.5547206859674506, "atendimento_humano": 0.02687398463592018, "vas_contratacao": 0.0031969907362763748, "portabilidade": 0.002102408272922578, "fidelidade_resgate": 0.0042373648720332325, "sem_correspondencia": 0.06876377590053621}, "confidence": 0.5547206859674506, "input_tokens": 62, "latency_ms": 30.794946000014534} +{"id": "g0194-parceiros_ofertas-longo_contexto-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.7084652827673191, "beneficios_consulta": 0.09066347836949336, "vas_contratacao": 0.01437630606874278, "sem_correspondencia": 0.18649493279444476}, "confidence": 0.7084652827673191, "input_tokens": 69, "latency_ms": 16.02924299999131} +{"id": "g0194-parceiros_ofertas-longo_contexto-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_explicacao": 0.014821743192308999, "conta_pagamento_confirmacao": 0.014322253488613898, "vas_contratacao": 0.004413309853537021, "marketplace_pedido": 0.018215810388085896, "plano_nova_linha": 0.0065193514441501425, "internet_pacote_adicional": 0.12539347667581324, "beneficios_consulta": 0.04332759859366309, "negociacao_divida": 0.0051025271900246956, "roaming_pacote": 0.0010513404565966938, "marketplace_compra": 0.03934125495991074, "parceiros_ofertas": 0.6286789605098871, "suporte_configuracao": 0.007498648746441292, "fidelidade_resgate": 0.004982265043551395, "suporte_sem_sinal": 0.043290200405366894, "seguranca_perda_roubo": 0.0013761270885284194, "sem_correspondencia": 0.04166513196352047}, "confidence": 0.6286789605098871, "input_tokens": 64, "latency_ms": 31.806517000006806} +{"id": "g0194-parceiros_ofertas-longo_contexto-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.033952305562777944, "vas_contratacao": 0.01360179577314522, "recarga_nao_creditada": 0.0010250521130837438, "conta_vencimento": 0.002780294469601211, "recarga_saldo": 0.0016962533119122328, "negociacao_divida": 0.0038764872922477664, "parceiros_ofertas": 0.8071246105483174, "vas_cancelamento": 0.0010181447259040304, "desconto_retencao": 0.022032972075912812, "beneficios_consulta": 0.03932089628643924, "marketplace_compra": 0.02287999325189693, "sem_correspondencia": 0.0506911945887614}, "confidence": 0.8071246105483174, "input_tokens": 70, "latency_ms": 23.617857000033382} +{"id": "g0194-parceiros_ofertas-longo_contexto-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.590526811598279, "marketplace_compra": 0.04958433221282194, "vas_contratacao": 0.008305773031671904, "beneficios_consulta": 0.07742656667316927, "internet_consumo": 0.07991474018542373, "marketplace_pedido": 0.02978563083962013, "recarga_nao_creditada": 0.0010318643047314909, "sem_correspondencia": 0.16342428115428248}, "confidence": 0.590526811598279, "input_tokens": 56, "latency_ms": 16.74241500001017} +{"id": "g0194-parceiros_ofertas-longo_contexto-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.01608808981341592, "cadastro_atualizacao": 0.033809086208519364, "marketplace_compra": 0.047652381163587186, "beneficios_consulta": 0.09196667852823995, "marketplace_pedido": 0.030052913057583508, "parceiros_ofertas": 0.6007571533717221, "roaming_cobranca": 0.0028719028093168114, "sem_correspondencia": 0.1768017950476152}, "confidence": 0.6007571533717221, "input_tokens": 64, "latency_ms": 17.007476000003408} +{"id": "g0194-parceiros_ofertas-longo_contexto-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_segunda_via": 0.013659685046036589, "marketplace_pedido": 0.025191873546614067, "plano_troca": 0.003454020279031436, "marketplace_compra": 0.10956314308161981, "parceiros_ofertas": 0.777994818780523, "vas_contratacao": 0.003205501504293657, "beneficios_consulta": 0.019321728677691226, "sem_correspondencia": 0.047609229084190255}, "confidence": 0.777994818780523, "input_tokens": 64, "latency_ms": 17.14065600003778} +{"id": "g0199-suporte_sem_sinal-regionalismo-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_saldo": 0.0023610797103735858, "plano_consulta": 0.11419872351403457, "conta_debito_automatico_digital": 0.0292050898361719, "suporte_sem_sinal": 0.4706904356765411, "suporte_configuracao": 0.01758256019963209, "suporte_chip_esim": 0.004439373561628871, "atendimento_humano": 0.07806354868359616, "conta_explicacao": 0.019345805314696048, "roaming_cobranca": 0.002881717209243522, "conta_contestacao": 0.02012283010111353, "reclamacao_atendimento": 0.041516956512234277, "plano_nova_linha": 0.016395410748042454, "negociacao_religacao": 0.004072075765638721, "internet_problema_conexao": 0.031128513123044342, "internet_consumo": 0.020272929499881073, "sem_correspondencia": 0.12772295054412774}, "confidence": 0.4706904356765411, "input_tokens": 55, "latency_ms": 31.32640800004083} +{"id": "g0199-suporte_sem_sinal-regionalismo-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.006533075974934205, "conta_vencimento": 0.0039926903710291155, "vas_contratacao": 0.007416883329241277, "vas_cancelamento": 0.006437146963799428, "internet_pacote_adicional": 0.12171182509173052, "internet_problema_conexao": 0.22485594062058192, "roaming_cobranca": 0.004637499883570136, "suporte_chip_esim": 0.029979956624376487, "suporte_sem_sinal": 0.2384092161457733, "suporte_configuracao": 0.03986037934434689, "plano_nova_linha": 0.008503595587613337, "conta_debito_automatico_digital": 0.012556832165479951, "troca_numero": 0.00121655607671858, "negociacao_divida": 0.0059698954822513094, "conta_contestacao": 0.05577312688749457, "sem_correspondencia": 0.23214537945105898}, "confidence": 0.2384092161457733, "input_tokens": 53, "latency_ms": 31.325782999999774} +{"id": "g0199-suporte_sem_sinal-regionalismo-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.00783726977635163, "internet_problema_conexao": 0.17204629589806963, "suporte_sem_sinal": 0.625570203666658, "sem_correspondencia": 0.19454623065892063}, "confidence": 0.625570203666658, "input_tokens": 51, "latency_ms": 15.184028000021499} +{"id": "g0199-suporte_sem_sinal-regionalismo-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7740658286058264, "bonus_nao_recebido": 0.0149344156931348, "suporte_configuracao": 0.02356222567903929, "suporte_chip_esim": 0.005926986966607485, "internet_problema_conexao": 0.061760048463942875, "negociacao_religacao": 0.008467021792522716, "roaming_cobranca": 0.00367295153778752, "sem_correspondencia": 0.1076105212611389}, "confidence": 0.7740658286058264, "input_tokens": 59, "latency_ms": 17.76992899999641} +{"id": "g0199-suporte_sem_sinal-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.011544558440021656, "plano_nova_linha": 0.012346715902078595, "roaming_pacote": 0.006662980314894669, "internet_problema_conexao": 0.2223130656009706, "conta_vencimento": 0.005864407047834568, "internet_consumo": 0.06707272806669672, "conta_debito_automatico_digital": 0.04439421827912468, "vas_cancelamento": 0.019720090929662683, "atendimento_humano": 0.13350264982954071, "vas_contratacao": 0.011196286631304656, "suporte_configuracao": 0.05945309737584414, "recarga_saldo": 0.004639455205862253, "cancelamento_linha": 0.019450117273933632, "seguranca_fraude": 0.13826187218946254, "suporte_chip_esim": 0.05064459614289386, "sem_correspondencia": 0.19293316076987405}, "confidence": 0.2223130656009706, "input_tokens": 53, "latency_ms": 30.420440000000326} +{"id": "g0199-suporte_sem_sinal-regionalismo-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9137190365823677, "negociacao_religacao": 0.0018978261789426043, "internet_problema_conexao": 0.015519961512513067, "sem_correspondencia": 0.06886317572617653}, "confidence": 0.9137190365823677, "input_tokens": 48, "latency_ms": 15.314660000001368} +{"id": "g0199-suporte_sem_sinal-regionalismo-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"cadastro_atualizacao": 0.027914898466794413, "negociacao_religacao": 0.00620069727229412, "suporte_sem_sinal": 0.15480785070047623, "internet_pacote_adicional": 0.17690008876648497, "internet_problema_conexao": 0.1820660084274055, "vas_consulta": 0.1968880593547495, "conta_explicacao": 0.012751560656731999, "suporte_chip_esim": 0.015300472265190856, "vas_contratacao": 0.007816927506609712, "recarga_saldo": 0.0030111277006786403, "plano_nova_linha": 0.00810308568085275, "suporte_configuracao": 0.023390073326487317, "atendimento_humano": 0.02670400589393638, "internet_consumo": 0.04585324599805134, "troca_numero": 0.0011997626860160656, "sem_correspondencia": 0.11109213529724021}, "confidence": 0.1968880593547495, "input_tokens": 51, "latency_ms": 30.647006999970472} +{"id": "g0199-suporte_sem_sinal-regionalismo-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_vencimento": 0.0023423758748626084, "atendimento_humano": 0.10834626613815891, "fidelidade_resgate": 0.011025253439462028, "suporte_chip_esim": 0.023369110603801556, "negociacao_religacao": 0.003962238231577763, "desconto_retencao": 0.021687751156199638, "suporte_sem_sinal": 0.4948931226937923, "internet_problema_conexao": 0.08635562467300698, "vas_contratacao": 0.0052359261323201975, "suporte_configuracao": 0.040357190222960644, "portabilidade": 0.0027763929069607226, "seguranca_perda_roubo": 0.11169446757739074, "conta_explicacao": 0.008868621466094852, "roaming_pacote": 0.004118033593703716, "plano_troca": 0.0043823983482253175, "sem_correspondencia": 0.07058522694148203}, "confidence": 0.4948931226937923, "input_tokens": 57, "latency_ms": 30.665333999991162} +{"id": "g0199-suporte_sem_sinal-regionalismo-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_consulta": 0.15647603119653, "suporte_chip_esim": 0.010205459486349258, "negociacao_religacao": 0.005561454992364063, "internet_problema_conexao": 0.09061287826951665, "conta_segunda_via": 0.01632643443893691, "atendimento_humano": 0.06466218642468771, "seguranca_fraude": 0.0959454151109719, "suporte_sem_sinal": 0.35765280287038825, "suporte_configuracao": 0.02846847019854693, "seguranca_perda_roubo": 0.051535157861569994, "vas_contratacao": 0.007827429806207936, "sem_correspondencia": 0.11472627934393038}, "confidence": 0.35765280287038825, "input_tokens": 49, "latency_ms": 24.970609000035893} +{"id": "g0199-suporte_sem_sinal-regionalismo-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7745057560831053, "conta_explicacao": 0.010966572285627172, "internet_problema_conexao": 0.05652676680665743, "negociacao_religacao": 0.006492207939518838, "fidelidade_resgate": 0.015581961225214262, "suporte_configuracao": 0.02517742920231342, "suporte_chip_esim": 0.003631672923406761, "sem_correspondencia": 0.10711763353415672}, "confidence": 0.7745057560831053, "input_tokens": 51, "latency_ms": 17.843926000011834} +{"id": "g0199-suporte_sem_sinal-regionalismo-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_consumo": 0.02269247275970434, "suporte_chip_esim": 0.009538069794904076, "suporte_sem_sinal": 0.7751948584860681, "troca_numero": 0.000423588634361702, "suporte_configuracao": 0.007922543567859017, "recarga_saldo": 0.0003719925465082203, "beneficios_consulta": 0.018820396536711217, "seguranca_perda_roubo": 0.02239597689156084, "internet_problema_conexao": 0.024164191598912442, "reclamacao_atendimento": 0.03898805554611624, "negociacao_religacao": 0.0014781925791297274, "sem_correspondencia": 0.07800966105816415}, "confidence": 0.7751948584860681, "input_tokens": 51, "latency_ms": 23.824607999983982} +{"id": "g0199-suporte_sem_sinal-regionalismo-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7498708210214102, "negociacao_religacao": 0.005496905535757193, "negociacao_divida": 0.00844054930851575, "internet_problema_conexao": 0.0706282243233779, "suporte_chip_esim": 0.010938383409647619, "suporte_configuracao": 0.03194842793155496, "conta_segunda_via": 0.012207148340846564, "sem_correspondencia": 0.11046954012888982}, "confidence": 0.7498708210214102, "input_tokens": 48, "latency_ms": 17.634280999970997} +{"id": "g0200-suporte_sem_sinal-emocional-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.8795604732321538, "internet_problema_conexao": 0.012501604808608038, "negociacao_religacao": 0.005193275767088829, "sem_correspondencia": 0.10274464619214936}, "confidence": 0.8795604732321538, "input_tokens": 42, "latency_ms": 15.51181499996801} +{"id": "g0200-suporte_sem_sinal-emocional-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.03254158556836924, "suporte_chip_esim": 0.005860150568228384, "negociacao_religacao": 0.006437690728970362, "roaming_duvida": 0.010816816687580421, "internet_problema_conexao": 0.4583218585122679, "suporte_sem_sinal": 0.26481367251938837, "negociacao_divida": 0.005216136324653448, "conta_contestacao": 0.038467751543043625, "vas_cancelamento": 0.0039304184489066885, "recarga_realizar": 0.001745469591072959, "atendimento_humano": 0.03783340535951533, "sem_correspondencia": 0.1340150441480033}, "confidence": 0.4583218585122679, "input_tokens": 48, "latency_ms": 23.63783999999214} +{"id": "g0200-suporte_sem_sinal-emocional-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0062291019022257255, "suporte_chip_esim": 0.007738746865627013, "roaming_duvida": 0.026624836848822286, "suporte_configuracao": 0.027538594643938378, "internet_problema_conexao": 0.01274314938558985, "vas_cancelamento": 0.01229098111742995, "suporte_sem_sinal": 0.8285876784467301, "sem_correspondencia": 0.07824691078963666}, "confidence": 0.8285876784467301, "input_tokens": 50, "latency_ms": 17.760119999991275} +{"id": "g0200-suporte_sem_sinal-emocional-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9115288414975485, "internet_problema_conexao": 0.02811845065607922, "negociacao_religacao": 0.00250562045012956, "sem_correspondencia": 0.05784708739624266}, "confidence": 0.9115288414975485, "input_tokens": 48, "latency_ms": 16.02602999997771} +{"id": "g0200-suporte_sem_sinal-emocional-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.008211729399705294, "internet_pacote_adicional": 0.24515136431027248, "suporte_chip_esim": 0.01629819590880838, "vas_contratacao": 0.008609980641463105, "conta_pagamento_confirmacao": 0.01857378770339316, "internet_problema_conexao": 0.04161131152847645, "suporte_sem_sinal": 0.2776412463492957, "conta_contestacao": 0.03423853709066833, "troca_numero": 0.07941732084233395, "beneficios_consulta": 0.048805387509799875, "suporte_configuracao": 0.031202969285203018, "sem_correspondencia": 0.19023816943058025}, "confidence": 0.2776412463492957, "input_tokens": 44, "latency_ms": 24.834679000036886} +{"id": "g0200-suporte_sem_sinal-emocional-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.02061516261107628, "conta_segunda_via": 0.006020540919902714, "negociacao_religacao": 0.0030849916352924207, "conta_vencimento": 0.0016825387951149113, "suporte_chip_esim": 0.12289021332993233, "internet_problema_conexao": 0.025029205129650213, "suporte_sem_sinal": 0.7686969743466753, "sem_correspondencia": 0.05198037323235581}, "confidence": 0.7686969743466753, "input_tokens": 47, "latency_ms": 19.278911000014887} +{"id": "g0200-suporte_sem_sinal-emocional-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.04796967054439883, "fidelidade_pontos": 0.03387947109771235, "recarga_realizar": 0.0020838475946375026, "negociacao_religacao": 0.005392256354820232, "conta_explicacao": 0.00998355571364022, "roaming_cobranca": 0.02155810659308819, "suporte_chip_esim": 0.007619712264962234, "suporte_configuracao": 0.025102945798607546, "internet_problema_conexao": 0.04201221964777828, "roaming_duvida": 0.015722077812102633, "suporte_sem_sinal": 0.6904507486773996, "sem_correspondencia": 0.09822538790085238}, "confidence": 0.6904507486773996, "input_tokens": 43, "latency_ms": 23.6280799999804} +{"id": "g0200-suporte_sem_sinal-emocional-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.06580199466706613, "cancelamento_linha": 0.017330853704300757, "suporte_sem_sinal": 0.3842995263413407, "negociacao_religacao": 0.010627866058566034, "internet_problema_conexao": 0.09828492501163201, "seguranca_perda_roubo": 0.1533718296708906, "suporte_chip_esim": 0.010298385543801272, "sem_correspondencia": 0.2599846190024025}, "confidence": 0.3842995263413407, "input_tokens": 43, "latency_ms": 17.90144900002133} +{"id": "g0200-suporte_sem_sinal-emocional-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.007260084711734215, "reclamacao_atendimento": 0.11530958259652178, "suporte_sem_sinal": 0.6166015146521622, "suporte_configuracao": 0.02677205970081309, "plano_consulta": 0.042501668927271946, "roaming_cobranca": 0.002595802270623518, "internet_problema_conexao": 0.036483149061892726, "fidelidade_pontos": 0.01194915546923188, "bonus_nao_recebido": 0.01606896643499562, "negociacao_religacao": 0.003818259403073197, "suporte_chip_esim": 0.0038764987334425284, "sem_correspondencia": 0.11676325803823732}, "confidence": 0.6166015146521622, "input_tokens": 42, "latency_ms": 24.015291000011985} +{"id": "g0200-suporte_sem_sinal-emocional-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.17772219793286217, "suporte_sem_sinal": 0.4523409316510782, "negociacao_religacao": 0.012229822476186827, "sem_correspondencia": 0.35770704793987285}, "confidence": 0.4523409316510782, "input_tokens": 44, "latency_ms": 15.37153499998567} +{"id": "g0200-suporte_sem_sinal-emocional-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.03650331510790927, "suporte_sem_sinal": 0.8089395791625216, "negociacao_religacao": 0.006024863593372939, "sem_correspondencia": 0.1485322421361962}, "confidence": 0.8089395791625216, "input_tokens": 40, "latency_ms": 14.873858000044038} +{"id": "g0200-suporte_sem_sinal-emocional-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.8845451235288674, "internet_problema_conexao": 0.021490111366647083, "negociacao_religacao": 0.010744456842924237, "sem_correspondencia": 0.08322030826156127}, "confidence": 0.8845451235288674, "input_tokens": 46, "latency_ms": 15.26682400003665} +{"id": "g0201-suporte_sem_sinal-longo_contexto-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 240, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7380193764452954, "portabilidade": 0.002044407401642, "suporte_configuracao": 0.011635208946878117, "negociacao_religacao": 0.002147346938928561, "suporte_chip_esim": 0.004559975958627785, "internet_problema_conexao": 0.039502660585650516, "troca_numero": 0.0005754034963381174, "sem_correspondencia": 0.20151562022663952}, "confidence": 0.7380193764452954, "input_tokens": 96, "latency_ms": 19.751952999968125} +{"id": "g0201-suporte_sem_sinal-longo_contexto-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 226, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0018455551510234355, "suporte_sem_sinal": 0.9249132294962693, "internet_problema_conexao": 0.03805700697528968, "sem_correspondencia": 0.03518420837741761}, "confidence": 0.9249132294962693, "input_tokens": 96, "latency_ms": 15.764514000011332} +{"id": "g0201-suporte_sem_sinal-longo_contexto-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.16187303133813757, "suporte_configuracao": 0.030912489397104708, "cadastro_atualizacao": 0.013996565099262356, "suporte_chip_esim": 0.1946885331731261, "negociacao_religacao": 0.0031572606661949038, "fidelidade_pontos": 0.005552549040549727, "suporte_sem_sinal": 0.500586342196184, "sem_correspondencia": 0.08923322908944059}, "confidence": 0.500586342196184, "input_tokens": 84, "latency_ms": 19.84871799999155} +{"id": "g0201-suporte_sem_sinal-longo_contexto-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.06813980882703802, "negociacao_religacao": 0.002505696194292978, "suporte_sem_sinal": 0.7941961300172896, "sem_correspondencia": 0.13515836496137937}, "confidence": 0.7941961300172896, "input_tokens": 88, "latency_ms": 15.439491999984511} +{"id": "g0201-suporte_sem_sinal-longo_contexto-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.05094045433828903, "suporte_sem_sinal": 0.6098114291845634, "suporte_chip_esim": 0.10015218025172619, "vas_cancelamento": 0.015380065988433046, "marketplace_compra": 0.004963770541126275, "internet_problema_conexao": 0.06945527390221778, "negociacao_religacao": 0.0036696242407777994, "sem_correspondencia": 0.1456272015528664}, "confidence": 0.6098114291845634, "input_tokens": 86, "latency_ms": 20.088009999994938} +{"id": "g0201-suporte_sem_sinal-longo_contexto-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 254, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.4605217934095348, "negociacao_religacao": 0.007503153854090863, "internet_problema_conexao": 0.3974109343846823, "sem_correspondencia": 0.13456411835169202}, "confidence": 0.4605217934095348, "input_tokens": 96, "latency_ms": 15.551668999989943} +{"id": "g0201-suporte_sem_sinal-longo_contexto-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 216, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.11161917044416225, "marketplace_pedido": 0.005375375418012046, "recarga_saldo": 0.0011358802434850792, "roaming_duvida": 0.00489416481852046, "suporte_chip_esim": 0.02893557101732064, "seguranca_fraude": 0.02612063764936248, "conta_explicacao": 0.01091628316207855, "negociacao_religacao": 0.00529210587518504, "suporte_sem_sinal": 0.25488680958282905, "vas_contratacao": 0.0025453008420246253, "conta_debito_automatico_digital": 0.00798766046516925, "internet_problema_conexao": 0.177843552407145, "parceiros_ofertas": 0.007804904261192381, "plano_consulta": 0.012964316240924463, "suporte_configuracao": 0.03828594812136398, "sem_correspondencia": 0.3033923194512247}, "confidence": 0.3033923194512247, "input_tokens": 87, "latency_ms": 34.45157900000595} +{"id": "g0201-suporte_sem_sinal-longo_contexto-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 209, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0063351122957426695, "internet_problema_conexao": 0.09501925900121806, "suporte_sem_sinal": 0.7833917177440213, "sem_correspondencia": 0.11525391095901798}, "confidence": 0.7833917177440213, "input_tokens": 86, "latency_ms": 15.613096999970821} +{"id": "g0201-suporte_sem_sinal-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 224, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.009668748681712915, "internet_problema_conexao": 0.52840273784991, "suporte_configuracao": 0.05555737308327298, "sem_correspondencia": 0.40637114038510413}, "confidence": 0.52840273784991, "input_tokens": 86, "latency_ms": 15.717610000024251} +{"id": "g0201-suporte_sem_sinal-longo_contexto-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 216, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"troca_numero": 0.0005833394444734027, "suporte_configuracao": 0.01231633541777188, "suporte_chip_esim": 0.0031616849519125636, "negociacao_religacao": 0.0015389172425829994, "suporte_sem_sinal": 0.8198128625604456, "roaming_pacote": 0.0012917314170625021, "internet_problema_conexao": 0.03984773296570089, "sem_correspondencia": 0.12144739600005011}, "confidence": 0.8198128625604456, "input_tokens": 90, "latency_ms": 20.032794000030663} +{"id": "g0201-suporte_sem_sinal-longo_contexto-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"marketplace_pedido": 0.020000028468201536, "troca_numero": 0.0014409609663991573, "fidelidade_resgate": 0.010013164508271069, "parceiros_ofertas": 0.014700937364127354, "roaming_pacote": 0.0031840911585443265, "suporte_configuracao": 0.04342075617246934, "plano_nova_linha": 0.008199400836139485, "suporte_sem_sinal": 0.46501062238017943, "internet_problema_conexao": 0.205407431551694, "negociacao_religacao": 0.007300210327215012, "suporte_chip_esim": 0.02257328007831009, "sem_correspondencia": 0.19874911618844918}, "confidence": 0.46501062238017943, "input_tokens": 84, "latency_ms": 24.423321999961445} +{"id": "g0201-suporte_sem_sinal-longo_contexto-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 97, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.13721533119678497, "suporte_sem_sinal": 0.6121054887771606, "conta_vencimento": 0.0009062314056791365, "negociacao_religacao": 0.0014234387781471014, "recarga_realizar": 0.0008438596851192415, "parceiros_ofertas": 0.011686167679727077, "suporte_configuracao": 0.014228345826268196, "suporte_chip_esim": 0.003884005593135953, "fidelidade_pontos": 0.0037354538217186928, "reclamacao_atendimento": 0.04443607106804848, "conta_debito_automatico_digital": 0.0023489585146307945, "sem_correspondencia": 0.1671866476535797}, "confidence": 0.6121054887771606, "input_tokens": 97, "latency_ms": 27.167077999990852} +{"id": "g0203-suporte_configuracao-curto_neutro-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.031101196077430365, "vas_consulta": 0.08663235346578499, "reclamacao_atendimento": 0.0445066304651907, "seguranca_fraude": 0.02476286069265423, "conta_explicacao": 0.011599322435280012, "internet_problema_conexao": 0.03951473043815105, "parceiros_ofertas": 0.03203165435696678, "marketplace_compra": 0.014900972622603995, "internet_pacote_adicional": 0.07064454792009152, "suporte_configuracao": 0.4558172388131249, "suporte_sem_sinal": 0.07542422934102329, "sem_correspondencia": 0.11306426337169816}, "confidence": 0.4558172388131249, "input_tokens": 38, "latency_ms": 23.752168999976675} +{"id": "g0203-suporte_configuracao-curto_neutro-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.09665680494257278, "seguranca_fraude": 0.08185974239952294, "seguranca_perda_roubo": 0.07921055420363288, "vas_cancelamento": 0.009285523165338858, "suporte_configuracao": 0.4028145607336518, "desconto_retencao": 0.027374470337205005, "suporte_sem_sinal": 0.1362708886311674, "roaming_pacote": 0.0051516511682217925, "negociacao_religacao": 0.004629739364011874, "conta_vencimento": 0.005909518682719132, "suporte_chip_esim": 0.014827173134962396, "sem_correspondencia": 0.13600937323699316}, "confidence": 0.4028145607336518, "input_tokens": 35, "latency_ms": 23.204454999984137} +{"id": "g0203-suporte_configuracao-curto_neutro-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.03723842733886303, "suporte_chip_esim": 0.007368265815860014, "internet_problema_conexao": 0.1296858518500444, "plano_consulta": 0.04121116640890762, "suporte_sem_sinal": 0.1291577844878536, "seguranca_fraude": 0.029513147387947455, "conta_explicacao": 0.01178989865161252, "reclamacao_atendimento": 0.08078754128785896, "internet_consumo": 0.056004767626630536, "suporte_configuracao": 0.3627334914222395, "internet_pacote_adicional": 0.022396235296046032, "sem_correspondencia": 0.09211342242613633}, "confidence": 0.3627334914222395, "input_tokens": 38, "latency_ms": 24.482243000022663} +{"id": "g0203-suporte_configuracao-curto_neutro-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.011707150752595916, "conta_explicacao": 0.035935210219867786, "conta_segunda_via": 0.0825472136867159, "suporte_sem_sinal": 0.14609500071886458, "suporte_chip_esim": 0.037222789695149035, "conta_vencimento": 0.006172204097004226, "internet_problema_conexao": 0.040131712288859, "seguranca_fraude": 0.10909154493020029, "conta_debito_automatico_digital": 0.0494040115553843, "roaming_duvida": 0.013164364107528172, "seguranca_perda_roubo": 0.05862465967437472, "conta_contestacao": 0.05558895055666894, "suporte_configuracao": 0.10617458316040808, "recarga_nao_creditada": 0.003552915359662209, "parceiros_ofertas": 0.036011496710976275, "sem_correspondencia": 0.20857619248574058}, "confidence": 0.20857619248574058, "input_tokens": 37, "latency_ms": 31.845562000000882} +{"id": "g0203-suporte_configuracao-curto_neutro-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.014678101017731449, "roaming_duvida": 0.010279184180993814, "plano_nova_linha": 0.013888566719187834, "portabilidade": 0.010051150780505813, "vas_consulta": 0.06565096212500693, "suporte_chip_esim": 0.008654380195029503, "bonus_nao_recebido": 0.009152069664403618, "troca_numero": 0.0032459755810662796, "internet_problema_conexao": 0.28357249425740505, "suporte_sem_sinal": 0.15602149029349993, "suporte_configuracao": 0.29639297647859836, "sem_correspondencia": 0.1284126487065714}, "confidence": 0.29639297647859836, "input_tokens": 34, "latency_ms": 24.031519000004664} +{"id": "g0203-suporte_configuracao-curto_neutro-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.06548786114537819, "suporte_configuracao": 0.5027751289101308, "suporte_chip_esim": 0.009474821318128546, "sem_correspondencia": 0.42226218862636244}, "confidence": 0.5027751289101308, "input_tokens": 35, "latency_ms": 15.55965200003584} +{"id": "g0203-suporte_configuracao-curto_neutro-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.030489550176618627, "suporte_chip_esim": 0.021888115327362543, "suporte_configuracao": 0.48582966945430894, "sem_correspondencia": 0.4617926650417099}, "confidence": 0.48582966945430894, "input_tokens": 34, "latency_ms": 15.230062999989968} +{"id": "g0203-suporte_configuracao-curto_neutro-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_segunda_via": 0.063993063271401, "beneficios_consulta": 0.12735331896279703, "roaming_pacote": 0.009739013821216523, "suporte_sem_sinal": 0.14548321813198087, "suporte_configuracao": 0.044656687922666, "negociacao_divida": 0.010195808894215628, "seguranca_perda_roubo": 0.08490958374922433, "portabilidade": 0.015098054119951113, "internet_problema_conexao": 0.02597960882924638, "internet_consumo": 0.05799666122550483, "fidelidade_resgate": 0.019784687936159003, "plano_consulta": 0.10422095867604694, "suporte_chip_esim": 0.02384762530064267, "conta_pagamento_confirmacao": 0.05930850351046054, "seguranca_fraude": 0.06407589137165433, "sem_correspondencia": 0.14335731427683282}, "confidence": 0.14548321813198087, "input_tokens": 32, "latency_ms": 30.660272000034183} +{"id": "g0203-suporte_configuracao-curto_neutro-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.026172085196962225, "suporte_chip_esim": 0.011261159753391552, "reclamacao_atendimento": 0.07830991734553913, "conta_contestacao": 0.030574596096684527, "suporte_configuracao": 0.5067107767122841, "bonus_nao_recebido": 0.00858765017536036, "suporte_sem_sinal": 0.10411068981336719, "sem_correspondencia": 0.2342731249064108}, "confidence": 0.5067107767122841, "input_tokens": 35, "latency_ms": 17.431242999975893} +{"id": "g0203-suporte_configuracao-curto_neutro-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_nova_linha": 0.03446079860396904, "suporte_configuracao": 0.2879887281579476, "suporte_chip_esim": 0.02284360723276479, "recarga_realizar": 0.0034103545585416365, "internet_pacote_adicional": 0.2924776136515551, "suporte_sem_sinal": 0.15753513893707588, "internet_problema_conexao": 0.02519676326590553, "sem_correspondencia": 0.1760869955922404}, "confidence": 0.2924776136515551, "input_tokens": 34, "latency_ms": 16.652575999955843} +{"id": "g0203-suporte_configuracao-curto_neutro-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 0.12853217424201255, "internet_pacote_adicional": 0.1635042169015905, "fidelidade_resgate": 0.014613610101249305, "marketplace_pedido": 0.02987497183203166, "suporte_configuracao": 0.3037610422764216, "bonus_nao_recebido": 0.009382673757678683, "vas_consulta": 0.11446287749481568, "suporte_chip_esim": 0.007269116287797603, "plano_troca": 0.009910015620058766, "internet_problema_conexao": 0.04379263994732499, "beneficios_consulta": 0.07341672651042991, "sem_correspondencia": 0.10147993502858875}, "confidence": 0.3037610422764216, "input_tokens": 32, "latency_ms": 23.318180000046596} +{"id": "g0203-suporte_configuracao-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.0361361302528626, "suporte_sem_sinal": 0.2893884957459813, "suporte_chip_esim": 0.030178456261891803, "sem_correspondencia": 0.6442969177392643}, "confidence": 0.6442969177392643, "input_tokens": 32, "latency_ms": 15.213286000005155} +{"id": "g0204-suporte_configuracao-informal_abreviado-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.48968876016902224, "suporte_chip_esim": 0.05189148457873874, "portabilidade": 0.02171881019195716, "cadastro_atualizacao": 0.06018390960100731, "suporte_sem_sinal": 0.1655821123996099, "roaming_cobranca": 0.004064915504888067, "internet_problema_conexao": 0.019297149960462192, "sem_correspondencia": 0.1875728575943144}, "confidence": 0.48968876016902224, "input_tokens": 37, "latency_ms": 16.717484000025706} +{"id": "g0204-suporte_configuracao-informal_abreviado-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_consulta": 0.08633778989315033, "beneficios_consulta": 0.06226305291056633, "suporte_sem_sinal": 0.09574864059686661, "conta_debito_automatico_digital": 0.02614375576376915, "recarga_nao_creditada": 0.006116355769336224, "suporte_configuracao": 0.24984830617904663, "suporte_chip_esim": 0.02143542841076851, "internet_problema_conexao": 0.06596686691045761, "recarga_realizar": 0.006297634914517403, "vas_consulta": 0.03933760151267052, "cadastro_atualizacao": 0.023366963490843773, "seguranca_fraude": 0.04463507980108261, "roaming_duvida": 0.020077330991625786, "portabilidade": 0.014237291179597378, "conta_segunda_via": 0.01718509942293167, "sem_correspondencia": 0.22100280225276947}, "confidence": 0.24984830617904663, "input_tokens": 38, "latency_ms": 31.81350099998781} +{"id": "g0204-suporte_configuracao-informal_abreviado-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.3089786788102712, "suporte_sem_sinal": 0.2599781172534887, "portabilidade": 0.019402889661323492, "roaming_duvida": 0.019256722307574987, "suporte_chip_esim": 0.008036269858715953, "beneficios_consulta": 0.04786688120576382, "internet_problema_conexao": 0.07564571549139917, "sem_correspondencia": 0.2608347254114627}, "confidence": 0.3089786788102712, "input_tokens": 42, "latency_ms": 17.433880999988105} +{"id": "g0204-suporte_configuracao-informal_abreviado-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.34989226654627126, "suporte_chip_esim": 0.019328320835448595, "fidelidade_pontos": 0.06994823524378678, "negociacao_religacao": 0.0789488646336924, "roaming_duvida": 0.022793852307601756, "conta_contestacao": 0.023994319682812553, "recarga_realizar": 0.006612637229595755, "recarga_saldo": 0.0036303094476787413, "beneficios_consulta": 0.08344593832601235, "portabilidade": 0.011935205468375919, "troca_numero": 0.0032677676801042316, "internet_problema_conexao": 0.03415294441227699, "suporte_sem_sinal": 0.10409168389087853, "cadastro_atualizacao": 0.027155284451801, "marketplace_pedido": 0.026157366702627523, "sem_correspondencia": 0.13464500314103564}, "confidence": 0.34989226654627126, "input_tokens": 35, "latency_ms": 29.705212000010306} +{"id": "g0204-suporte_configuracao-informal_abreviado-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"vas_consulta": 0.11784349903237652, "seguranca_fraude": 0.045023905242453796, "suporte_configuracao": 0.3562956609987131, "recarga_realizar": 0.004778960931115453, "conta_debito_automatico_digital": 0.008446304501220084, "plano_troca": 0.0073352538500209875, "internet_problema_conexao": 0.02787248913565952, "bonus_nao_recebido": 0.01003258905983342, "suporte_chip_esim": 0.0259962000277075, "internet_consumo": 0.06630234713606675, "suporte_sem_sinal": 0.16397090981585738, "sem_correspondencia": 0.16610188026897546}, "confidence": 0.3562956609987131, "input_tokens": 37, "latency_ms": 24.440112999968733} +{"id": "g0204-suporte_configuracao-informal_abreviado-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.2776294733972965, "internet_problema_conexao": 0.10248006450183887, "plano_consulta": 0.07708493857067356, "beneficios_consulta": 0.08644111720151908, "plano_troca": 0.008154382248497209, "conta_debito_automatico_digital": 0.0338742110113138, "suporte_sem_sinal": 0.1492302463619021, "troca_numero": 0.0021833936423547476, "suporte_chip_esim": 0.010326735061390565, "bonus_nao_recebido": 0.03502553809047002, "negociacao_divida": 0.005321880966072969, "sem_correspondencia": 0.21224801894667059}, "confidence": 0.2776294733972965, "input_tokens": 35, "latency_ms": 23.752868000030958} +{"id": "g0204-suporte_configuracao-informal_abreviado-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"bonus_nao_recebido": 0.055104385137670735, "suporte_sem_sinal": 0.20132563670737533, "suporte_configuracao": 0.4554813427863045, "suporte_chip_esim": 0.007017933645916352, "internet_problema_conexao": 0.0716048020041674, "conta_vencimento": 0.005335455670917219, "cancelamento_linha": 0.004667705778015122, "sem_correspondencia": 0.19946273826963334}, "confidence": 0.4554813427863045, "input_tokens": 38, "latency_ms": 17.147201999989647} +{"id": "g0204-suporte_configuracao-informal_abreviado-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.01752843405466775, "internet_problema_conexao": 0.012419374225691978, "suporte_configuracao": 0.6297405018274128, "sem_correspondencia": 0.34031168989222743}, "confidence": 0.6297405018274128, "input_tokens": 39, "latency_ms": 15.7074730000204} +{"id": "g0204-suporte_configuracao-informal_abreviado-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_contestacao": 0.06000347552827837, "suporte_configuracao": 0.4371714379457759, "cadastro_atualizacao": 0.03291552578213256, "suporte_sem_sinal": 0.1570980430571911, "recarga_realizar": 0.004608768128588917, "internet_problema_conexao": 0.04900614268065337, "suporte_chip_esim": 0.033638589742044346, "sem_correspondencia": 0.22555801713533546}, "confidence": 0.4371714379457759, "input_tokens": 40, "latency_ms": 17.110754999976052} +{"id": "g0204-suporte_configuracao-informal_abreviado-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.03633588676838562, "recarga_realizar": 0.00503563059965095, "suporte_chip_esim": 0.018328197927736933, "plano_nova_linha": 0.023461804596913344, "suporte_configuracao": 0.38402499082770053, "internet_pacote_adicional": 0.1035674622339236, "conta_vencimento": 0.003477996567093184, "beneficios_consulta": 0.05125189002929904, "bonus_nao_recebido": 0.007262058804631849, "conta_pagamento_confirmacao": 0.011444276590437782, "suporte_sem_sinal": 0.16981956943950538, "sem_correspondencia": 0.1859902356147218}, "confidence": 0.38402499082770053, "input_tokens": 35, "latency_ms": 22.94580099999166} +{"id": "g0204-suporte_configuracao-informal_abreviado-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 0.1728243648226718, "negociacao_religacao": 0.006512735389413338, "beneficios_consulta": 0.09312129600969644, "conta_contestacao": 0.04016522247051892, "recarga_realizar": 0.004327712038320928, "marketplace_pedido": 0.01708681478663396, "plano_nova_linha": 0.018590328885972267, "fidelidade_pontos": 0.034654694927447285, "suporte_chip_esim": 0.034266501058765206, "conta_debito_automatico_digital": 0.01965900475762683, "reclamacao_atendimento": 0.051187875706171955, "conta_explicacao": 0.023634254514192383, "suporte_configuracao": 0.3016917056104705, "internet_problema_conexao": 0.03462706444979252, "conta_segunda_via": 0.013291126813244625, "sem_correspondencia": 0.13435929775906108}, "confidence": 0.3016917056104705, "input_tokens": 38, "latency_ms": 31.009251000000404} +{"id": "g0204-suporte_configuracao-informal_abreviado-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.009303024220618893, "suporte_configuracao": 0.31380609291598943, "suporte_chip_esim": 0.01024880094008969, "seguranca_fraude": 0.10996562457576219, "internet_problema_conexao": 0.07512336371242129, "negociacao_divida": 0.010287991926118574, "suporte_sem_sinal": 0.24719170219360453, "sem_correspondencia": 0.22407339951539543}, "confidence": 0.31380609291598943, "input_tokens": 40, "latency_ms": 18.073599000047125} +{"id": "g0206-suporte_configuracao-regionalismo-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"recarga_saldo": 0.005147755429507506, "vas_contratacao": 0.010934304990336681, "roaming_pacote": 0.004805269481055215, "internet_problema_conexao": 0.07451887910094354, "negociacao_religacao": 0.007823516337858867, "portabilidade": 0.015945301758198565, "beneficios_consulta": 0.07355444618028686, "cancelamento_linha": 0.004471129113898699, "suporte_configuracao": 0.4325627233484914, "suporte_sem_sinal": 0.1253100142238843, "marketplace_compra": 0.024990213150504884, "fidelidade_resgate": 0.015222805944768129, "desconto_retencao": 0.008133798549804516, "fidelidade_pontos": 0.03945624316172931, "suporte_chip_esim": 0.020900600781456728, "sem_correspondencia": 0.13622299844727484}, "confidence": 0.4325627233484914, "input_tokens": 39, "latency_ms": 30.372215999989294} +{"id": "g0206-suporte_configuracao-regionalismo-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.05070608412752033, "internet_problema_conexao": 0.12847222759187849, "suporte_sem_sinal": 0.15727226556748447, "roaming_pacote": 0.008366100692906962, "plano_troca": 0.022451484483467603, "negociacao_divida": 0.008242548656949495, "beneficios_consulta": 0.20750975291974666, "recarga_nao_creditada": 0.003419187786342522, "conta_pagamento_confirmacao": 0.01748254929239083, "fidelidade_resgate": 0.010902912337870985, "conta_vencimento": 0.005571472904707569, "suporte_configuracao": 0.10940633506561413, "negociacao_religacao": 0.02880866574718594, "bonus_nao_recebido": 0.008783114309216675, "recarga_saldo": 0.003717969080777737, "sem_correspondencia": 0.22888732943593962}, "confidence": 0.22888732943593962, "input_tokens": 43, "latency_ms": 30.37776600001507} +{"id": "g0206-suporte_configuracao-regionalismo-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.013826916680940039, "suporte_sem_sinal": 0.10253367391588185, "parceiros_ofertas": 0.02740065891238626, "internet_problema_conexao": 0.32517551800391187, "conta_segunda_via": 0.01378185277631953, "suporte_configuracao": 0.3969868351307233, "seguranca_perda_roubo": 0.01997042225726133, "sem_correspondencia": 0.10032412232257581}, "confidence": 0.3969868351307233, "input_tokens": 44, "latency_ms": 17.26983100002144} +{"id": "g0206-suporte_configuracao-regionalismo-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.008826818372664065, "suporte_chip_esim": 0.01658431451017421, "suporte_configuracao": 0.37177226181092, "seguranca_fraude": 0.07733382333256612, "internet_consumo": 0.045111950770491425, "seguranca_perda_roubo": 0.08914128001937982, "internet_problema_conexao": 0.021954836461874794, "bonus_nao_recebido": 0.009511363752374151, "suporte_sem_sinal": 0.13331298613908016, "recarga_realizar": 0.0032825556324396752, "vas_contratacao": 0.013042078435452683, "sem_correspondencia": 0.2101257307625829}, "confidence": 0.37177226181092, "input_tokens": 41, "latency_ms": 23.64282399997819} +{"id": "g0206-suporte_configuracao-regionalismo-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.4064931559074309, "internet_problema_conexao": 0.10402868638713632, "portabilidade": 0.016852684894651023, "suporte_chip_esim": 0.023063944753963995, "marketplace_pedido": 0.020387986980550984, "suporte_sem_sinal": 0.26182503488878456, "parceiros_ofertas": 0.02761448708885541, "sem_correspondencia": 0.13973401909862684}, "confidence": 0.4064931559074309, "input_tokens": 48, "latency_ms": 17.305039000007127} +{"id": "g0206-suporte_configuracao-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.00855822963891435, "suporte_sem_sinal": 0.12666347764428867, "seguranca_perda_roubo": 0.038661759778802395, "conta_debito_automatico_digital": 0.09085418385476825, "plano_consulta": 0.20367539156610584, "conta_explicacao": 0.03681649681348164, "suporte_chip_esim": 0.03445953914291642, "atendimento_humano": 0.15022015739478348, "vas_cancelamento": 0.005372489862581602, "internet_consumo": 0.0360149409921647, "internet_problema_conexao": 0.018026042931072895, "sem_correspondencia": 0.2506772903801198}, "confidence": 0.2506772903801198, "input_tokens": 46, "latency_ms": 24.008285000036267} +{"id": "g0206-suporte_configuracao-regionalismo-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"negociacao_divida": 0.00927820025759788, "conta_explicacao": 0.016185025838503484, "vas_consulta": 0.1120055243972668, "fidelidade_pontos": 0.040269466954657454, "suporte_sem_sinal": 0.13085473461220123, "fidelidade_resgate": 0.01165217704973812, "cancelamento_linha": 0.0024265366836550097, "recarga_realizar": 0.0036692484414073525, "troca_numero": 0.002606155525560675, "suporte_chip_esim": 0.010752115188308334, "suporte_configuracao": 0.39603590640666453, "internet_problema_conexao": 0.07175509367731096, "conta_segunda_via": 0.019684489273729948, "parceiros_ofertas": 0.024892488301041682, "marketplace_compra": 0.01623475660467751, "sem_correspondencia": 0.131698080787679}, "confidence": 0.39603590640666453, "input_tokens": 38, "latency_ms": 29.217758999948273} +{"id": "g0206-suporte_configuracao-regionalismo-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.4489816506678717, "suporte_sem_sinal": 0.1557940421254251, "internet_problema_conexao": 0.10308505032082643, "beneficios_consulta": 0.0644116115046857, "roaming_pacote": 0.013977279202610538, "vas_contratacao": 0.013299956221784622, "suporte_chip_esim": 0.015624583975288174, "sem_correspondencia": 0.18482582598150774}, "confidence": 0.4489816506678717, "input_tokens": 46, "latency_ms": 17.650775999982216} +{"id": "g0206-suporte_configuracao-regionalismo-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.014870243957137185, "suporte_configuracao": 0.5062771677253165, "plano_consulta": 0.030207406454009107, "conta_segunda_via": 0.02297174022919288, "internet_problema_conexao": 0.029380757144710473, "roaming_pacote": 0.005280773712937905, "suporte_sem_sinal": 0.17315787341445835, "sem_correspondencia": 0.2178540373622376}, "confidence": 0.5062771677253165, "input_tokens": 40, "latency_ms": 17.58739800004605} +{"id": "g0206-suporte_configuracao-regionalismo-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_divida": 0.007427647688229197, "roaming_cobranca": 0.004689733018488236, "vas_consulta": 0.12995673678245878, "beneficios_consulta": 0.040852319330290425, "roaming_duvida": 0.010189742751565811, "conta_contestacao": 0.06455907951877721, "suporte_configuracao": 0.14443403440401298, "parceiros_ofertas": 0.028205914340779667, "roaming_pacote": 0.004289531602147234, "internet_problema_conexao": 0.36564993751919267, "conta_pagamento_confirmacao": 0.014887544283155746, "vas_cancelamento": 0.0048958235277799435, "suporte_chip_esim": 0.015614135145401421, "troca_numero": 0.0017361125159772563, "suporte_sem_sinal": 0.07228098043624492, "sem_correspondencia": 0.09033072713549851}, "confidence": 0.36564993751919267, "input_tokens": 50, "latency_ms": 30.80931499999906} +{"id": "g0206-suporte_configuracao-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_chip_esim": 0.03526829393317067, "suporte_sem_sinal": 0.4297978240131035, "internet_problema_conexao": 0.21260651723185284, "sem_correspondencia": 0.322327364821873}, "confidence": 0.4297978240131035, "input_tokens": 43, "latency_ms": 15.305744999977833} +{"id": "g0206-suporte_configuracao-regionalismo-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.024568419628943284, "internet_problema_conexao": 0.09241431848241778, "suporte_configuracao": 0.6097392371698555, "sem_correspondencia": 0.27327802471878354}, "confidence": 0.6097392371698555, "input_tokens": 49, "latency_ms": 15.475180000009914} +{"id": "g0210-suporte_chip_esim-curto_neutro-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"vas_contratacao": 0.009252712190867388, "recarga_nao_creditada": 0.004829845422700902, "suporte_configuracao": 0.032261353196417424, "negociacao_divida": 0.005580727513008837, "internet_consumo": 0.03577926405747873, "conta_vencimento": 0.0033741803128451687, "portabilidade": 0.004531557701268144, "seguranca_perda_roubo": 0.02952634003635904, "cadastro_atualizacao": 0.024676429268657235, "roaming_pacote": 0.0026509426706997664, "atendimento_humano": 0.05301697959296299, "suporte_chip_esim": 0.5475083625247316, "conta_explicacao": 0.010272572815332571, "suporte_sem_sinal": 0.12485936365464287, "troca_numero": 0.010931213457620232, "sem_correspondencia": 0.10094815558440712}, "confidence": 0.5475083625247316, "input_tokens": 31, "latency_ms": 28.228980999983833} +{"id": "g0210-suporte_chip_esim-curto_neutro-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"roaming_cobranca": 0.0027845889604495716, "plano_consulta": 0.039734503112411494, "suporte_chip_esim": 0.503469786989824, "negociacao_religacao": 0.005039676776477108, "suporte_sem_sinal": 0.1005911274603451, "seguranca_perda_roubo": 0.12996623482874586, "internet_problema_conexao": 0.02809369126926795, "recarga_saldo": 0.009762096641527017, "suporte_configuracao": 0.03332117716729151, "desconto_retencao": 0.022527837238781556, "vas_cancelamento": 0.0054166724457175176, "sem_correspondencia": 0.11929260710916131}, "confidence": 0.503469786989824, "input_tokens": 32, "latency_ms": 23.219444999995176} +{"id": "g0210-suporte_chip_esim-curto_neutro-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.045990298063928625, "suporte_configuracao": 0.02793533684354604, "seguranca_perda_roubo": 0.028644907824201444, "recarga_saldo": 0.0034193647448579416, "portabilidade": 0.00729830134791003, "roaming_cobranca": 0.002548781354150711, "roaming_duvida": 0.0032773943899727345, "conta_pagamento_confirmacao": 0.014180972967253545, "plano_nova_linha": 0.08443077341065978, "plano_consulta": 0.06381127565132469, "fidelidade_pontos": 0.058149325845961386, "conta_debito_automatico_digital": 0.010520956086602607, "fidelidade_resgate": 0.0105553665948521, "suporte_chip_esim": 0.32278020843203314, "suporte_sem_sinal": 0.1286144769506494, "sem_correspondencia": 0.18784225949209582}, "confidence": 0.32278020843203314, "input_tokens": 30, "latency_ms": 31.778301000031206} +{"id": "g0210-suporte_chip_esim-curto_neutro-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.058900602211858756, "roaming_pacote": 0.016099524610984933, "plano_consulta": 0.046033640313657094, "suporte_sem_sinal": 0.12781993247202086, "suporte_configuracao": 0.10856337912963107, "desconto_retencao": 0.015177822656078154, "suporte_chip_esim": 0.3810863853126878, "seguranca_fraude": 0.05102042908000876, "vas_contratacao": 0.013736452981510805, "fidelidade_pontos": 0.016037394223264032, "conta_segunda_via": 0.008610823585721496, "sem_correspondencia": 0.15691361342257626}, "confidence": 0.3810863853126878, "input_tokens": 35, "latency_ms": 24.15855899999997} +{"id": "g0210-suporte_chip_esim-curto_neutro-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.03181968221640333, "marketplace_compra": 0.020334291978301743, "seguranca_perda_roubo": 0.046624872317844665, "conta_debito_automatico_digital": 0.012528242404784189, "suporte_chip_esim": 0.5226201953309451, "suporte_sem_sinal": 0.22444009532665263, "conta_vencimento": 0.0019376183412883265, "sem_correspondencia": 0.1396950020837801}, "confidence": 0.5226201953309451, "input_tokens": 32, "latency_ms": 17.274595999992925} +{"id": "g0210-suporte_chip_esim-curto_neutro-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.03752933153948184, "suporte_configuracao": 0.08848463196645599, "cancelamento_linha": 0.011776170025233254, "negociacao_divida": 0.01432035709143483, "suporte_sem_sinal": 0.18581085322374521, "suporte_chip_esim": 0.38992614425553707, "conta_debito_automatico_digital": 0.023761414522560264, "sem_correspondencia": 0.24839109737555154}, "confidence": 0.38992614425553707, "input_tokens": 35, "latency_ms": 17.297006000035253} +{"id": "g0210-suporte_chip_esim-curto_neutro-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.11358478834606392, "seguranca_perda_roubo": 0.07194101917655794, "suporte_configuracao": 0.05773843910900413, "sem_correspondencia": 0.7567357533683741}, "confidence": 0.7567357533683741, "input_tokens": 27, "latency_ms": 15.46378000000459} +{"id": "g0210-suporte_chip_esim-curto_neutro-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 29, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.12866318225860596, "suporte_sem_sinal": 0.18188230693340302, "roaming_duvida": 0.016522914171218872, "parceiros_ofertas": 0.07296109199523926, "suporte_chip_esim": 0.3511103391647339, "seguranca_perda_roubo": 0.06080246344208717, "negociacao_divida": 0.010506447404623032, "sem_correspondencia": 0.1775512546300888}, "confidence": 0.3511103391647339, "input_tokens": 34, "latency_ms": 16.761745999986033} +{"id": "g0210-suporte_chip_esim-curto_neutro-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_compra": 0.026273022174833002, "recarga_realizar": 0.0028385954434784486, "vas_contratacao": 0.00660462648002715, "vas_cancelamento": 0.0017316799246902292, "vas_consulta": 0.19075601586865965, "desconto_retencao": 0.01598174872273236, "roaming_duvida": 0.005949017838158337, "suporte_chip_esim": 0.430721531391191, "plano_troca": 0.005487097726815886, "conta_vencimento": 0.0030028243817163966, "suporte_sem_sinal": 0.11743661899296379, "roaming_cobranca": 0.00218598822109141, "seguranca_perda_roubo": 0.03566534034057735, "suporte_configuracao": 0.021701776717899232, "marketplace_pedido": 0.02373341197702749, "sem_correspondencia": 0.1099307037981383}, "confidence": 0.430721531391191, "input_tokens": 29, "latency_ms": 29.37971099999004} +{"id": "g0210-suporte_chip_esim-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.004894896013796373, "conta_debito_automatico_digital": 0.05863372133939177, "conta_pagamento_confirmacao": 0.07937602800716233, "suporte_configuracao": 0.0501421016060162, "suporte_sem_sinal": 0.24886835585204237, "seguranca_perda_roubo": 0.08043710235689962, "parceiros_ofertas": 0.08836041420013081, "sem_correspondencia": 0.38928738062456053}, "confidence": 0.38928738062456053, "input_tokens": 28, "latency_ms": 17.178391000015836} +{"id": "g0210-suporte_chip_esim-curto_neutro-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"marketplace_pedido": 0.028214530779828818, "seguranca_perda_roubo": 0.02300534412225007, "cadastro_atualizacao": 0.02572805429040981, "internet_pacote_adicional": 0.5406810834496406, "suporte_configuracao": 0.05098577953981016, "suporte_sem_sinal": 0.10209514185077385, "suporte_chip_esim": 0.1264295036770773, "sem_correspondencia": 0.10286056229020936}, "confidence": 0.5406810834496406, "input_tokens": 28, "latency_ms": 17.533688000014536} +{"id": "g0210-suporte_chip_esim-curto_neutro-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.06652632306124029, "suporte_chip_esim": 0.6091145231640747, "seguranca_perda_roubo": 0.03142104274465857, "sem_correspondencia": 0.2929381110300264}, "confidence": 0.6091145231640747, "input_tokens": 34, "latency_ms": 15.794620000008308} +{"id": "g0211-suporte_chip_esim-informal_abreviado-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.07508157151705638, "marketplace_compra": 0.015298036772955003, "vas_consulta": 0.05757349697366265, "internet_pacote_adicional": 0.14219897905998502, "plano_consulta": 0.025757336845114807, "suporte_sem_sinal": 0.1180075251422402, "atendimento_humano": 0.08667194049802456, "cadastro_atualizacao": 0.018926210595707163, "plano_nova_linha": 0.10783390640560217, "suporte_chip_esim": 0.25503063059394826, "seguranca_perda_roubo": 0.003450995291857075, "sem_correspondencia": 0.09416937030384669}, "confidence": 0.25503063059394826, "input_tokens": 59, "latency_ms": 24.607899000045563} +{"id": "g0211-suporte_chip_esim-informal_abreviado-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.49049379085914835, "suporte_configuracao": 0.03714448338113856, "suporte_sem_sinal": 0.10726258518309618, "seguranca_perda_roubo": 0.2429170391941568, "roaming_duvida": 0.01048516424136787, "fidelidade_pontos": 0.01105791367412069, "conta_segunda_via": 0.01210798829410931, "sem_correspondencia": 0.08853103517286225}, "confidence": 0.49049379085914835, "input_tokens": 56, "latency_ms": 18.77929500000164} +{"id": "g0211-suporte_chip_esim-informal_abreviado-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.05002635082986749, "suporte_sem_sinal": 0.18356445837733884, "atendimento_humano": 0.058217862046020315, "recarga_nao_creditada": 0.003232152505557632, "seguranca_perda_roubo": 0.19509447052468887, "conta_pagamento_confirmacao": 0.007698676719184567, "suporte_chip_esim": 0.3589401026487606, "sem_correspondencia": 0.14322592634858167}, "confidence": 0.3589401026487606, "input_tokens": 58, "latency_ms": 17.99807000003284} +{"id": "g0211-suporte_chip_esim-informal_abreviado-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_contratacao": 0.022006227838600904, "internet_problema_conexao": 0.1812323718948763, "negociacao_religacao": 0.019628073371204917, "roaming_duvida": 0.012699974280922594, "fidelidade_pontos": 0.02153934280886625, "recarga_nao_creditada": 0.004824413758454204, "suporte_sem_sinal": 0.20662111850916434, "conta_pagamento_confirmacao": 0.02179752218182009, "roaming_cobranca": 0.007192345563947905, "seguranca_fraude": 0.0519136135997872, "conta_segunda_via": 0.01918952848647883, "marketplace_pedido": 0.028344175772538185, "suporte_configuracao": 0.15360137312407723, "plano_nova_linha": 0.023481649501623066, "seguranca_perda_roubo": 0.07835241893165663, "sem_correspondencia": 0.14757585037598137}, "confidence": 0.20662111850916434, "input_tokens": 55, "latency_ms": 31.28914500001656} +{"id": "g0211-suporte_chip_esim-informal_abreviado-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_segunda_via": 0.01467227764045163, "conta_contestacao": 0.05433124730109191, "internet_problema_conexao": 0.10695791350344926, "cancelamento_linha": 0.005378100608608051, "conta_debito_automatico_digital": 0.008735296402883274, "roaming_cobranca": 0.0021092528686028084, "recarga_realizar": 0.004289400806254599, "recarga_nao_creditada": 0.00520128203114832, "seguranca_perda_roubo": 0.02436691732974583, "vas_cancelamento": 0.005840297846173089, "troca_numero": 0.0013312817450099332, "suporte_sem_sinal": 0.09605313187517647, "suporte_configuracao": 0.02364235394746066, "suporte_chip_esim": 0.4569844350735281, "internet_pacote_adicional": 0.060417414309396435, "sem_correspondencia": 0.12968939671101964}, "confidence": 0.4569844350735281, "input_tokens": 45, "latency_ms": 31.439717000012024} +{"id": "g0211-suporte_chip_esim-informal_abreviado-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.03513997074875648, "suporte_chip_esim": 0.3614633494043058, "reclamacao_atendimento": 0.10813957191354388, "internet_problema_conexao": 0.056510872109165784, "roaming_pacote": 0.01032700693225008, "suporte_sem_sinal": 0.1672486852894906, "suporte_configuracao": 0.08832110723031227, "sem_correspondencia": 0.1728494363721751}, "confidence": 0.3614633494043058, "input_tokens": 52, "latency_ms": 18.443575000048895} +{"id": "g0211-suporte_chip_esim-informal_abreviado-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"cadastro_atualizacao": 0.0451297074011371, "conta_segunda_via": 0.0109640644835966, "suporte_configuracao": 0.01669094468151013, "roaming_duvida": 0.003597928786441793, "marketplace_pedido": 0.015513039594419109, "vas_cancelamento": 0.003748482430580324, "suporte_chip_esim": 0.5465329698425843, "seguranca_perda_roubo": 0.04420016554709889, "conta_debito_automatico_digital": 0.012847782604251047, "bonus_nao_recebido": 0.002964938889293462, "parceiros_ofertas": 0.01599954572694068, "negociacao_divida": 0.006047399507610191, "vas_consulta": 0.13596064877085962, "plano_nova_linha": 0.007470910647366227, "suporte_sem_sinal": 0.06784180319571284, "sem_correspondencia": 0.06448966789059779}, "confidence": 0.5465329698425843, "input_tokens": 51, "latency_ms": 33.961040000008325} +{"id": "g0211-suporte_chip_esim-informal_abreviado-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.08413439298207694, "seguranca_perda_roubo": 0.028322216951163607, "suporte_chip_esim": 0.2091620614142439, "sem_correspondencia": 0.6783813286525155}, "confidence": 0.6783813286525155, "input_tokens": 59, "latency_ms": 15.984471000024314} +{"id": "g0211-suporte_chip_esim-informal_abreviado-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.05248363826497026, "suporte_chip_esim": 0.2137323224366163, "suporte_configuracao": 0.0509230993275449, "sem_correspondencia": 0.6828609399708685}, "confidence": 0.6828609399708685, "input_tokens": 47, "latency_ms": 15.64946799999234} +{"id": "g0211-suporte_chip_esim-informal_abreviado-09-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_sem_sinal": 0.13775281851860094, "suporte_chip_esim": 0.5215511414310631, "seguranca_perda_roubo": 0.0585382963644598, "suporte_configuracao": 0.04221221879313901, "vas_cancelamento": 0.008195356610893994, "internet_pacote_adicional": 0.08771671509986519, "beneficios_consulta": 0.05594383651663819, "sem_correspondencia": 0.08808961666533976}, "confidence": 0.5215511414310631, "input_tokens": 56, "latency_ms": 17.85953899997139} +{"id": "g0211-suporte_chip_esim-informal_abreviado-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.032318100333213806, "suporte_chip_esim": 0.22541280090808868, "suporte_configuracao": 0.09421926736831665, "sem_correspondencia": 0.6480498313903809}, "confidence": 0.6480498313903809, "input_tokens": 51, "latency_ms": 15.147787000046264} +{"id": "g0211-suporte_chip_esim-informal_abreviado-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.04276216249820033, "recarga_nao_creditada": 0.009126447746318362, "suporte_sem_sinal": 0.14703884195292782, "vas_contratacao": 0.00654983962760298, "roaming_cobranca": 0.0014786383307140824, "bonus_nao_recebido": 0.008961081184557183, "suporte_chip_esim": 0.5550476114266067, "seguranca_perda_roubo": 0.08158391422519208, "conta_explicacao": 0.009255354893231538, "plano_troca": 0.0068957095363895845, "portabilidade": 0.004553495277892443, "sem_correspondencia": 0.12674690330036692}, "confidence": 0.5550476114266067, "input_tokens": 49, "latency_ms": 23.768530999973336} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.08500945996457861, "suporte_configuracao": 0.08483600300416339, "suporte_chip_esim": 0.4407532348948257, "sem_correspondencia": 0.3894013021364323}, "confidence": 0.4407532348948257, "input_tokens": 36, "latency_ms": 15.532239999970443} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 151, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.16932515642302898, "suporte_sem_sinal": 0.24310929846848084, "seguranca_perda_roubo": 0.06560949920109008, "suporte_configuracao": 0.055014263326169335, "recarga_nao_creditada": 0.0044297389273556045, "conta_segunda_via": 0.020818682193582114, "suporte_chip_esim": 0.1622183307798735, "sem_correspondencia": 0.27947503068041957}, "confidence": 0.27947503068041957, "input_tokens": 62, "latency_ms": 20.053822000022592} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 0.02701088152807451, "conta_pagamento_confirmacao": 0.013056840387350976, "suporte_sem_sinal": 0.12850248459085253, "marketplace_pedido": 0.021328823052471146, "suporte_chip_esim": 0.5429402439998419, "troca_numero": 0.008982857441420525, "desconto_retencao": 0.007713977034644624, "conta_vencimento": 0.002075028548508211, "atendimento_humano": 0.03251540571146748, "conta_debito_automatico_digital": 0.017322783811774597, "cadastro_atualizacao": 0.03167765500168267, "seguranca_fraude": 0.04773765670673169, "cancelamento_linha": 0.0018275217813064038, "seguranca_perda_roubo": 0.0313812746390046, "suporte_configuracao": 0.01885598659644965, "sem_correspondencia": 0.0670705791684185}, "confidence": 0.5429402439998419, "input_tokens": 39, "latency_ms": 30.975617000024158} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.908239586019589, "suporte_sem_sinal": 0.013619526965457034, "marketplace_pedido": 0.005634970857385743, "plano_troca": 0.0017562476821760791, "suporte_configuracao": 0.003995303455362579, "suporte_chip_esim": 0.05188838667771427, "seguranca_perda_roubo": 0.004524487917259969, "sem_correspondencia": 0.010341490425055385}, "confidence": 0.908239586019589, "input_tokens": 54, "latency_ms": 17.974307999963912} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_vencimento": 0.0027087650812642797, "conta_debito_automatico_digital": 0.015510815375892073, "suporte_configuracao": 0.05704536385241996, "marketplace_compra": 0.022169467850763045, "suporte_sem_sinal": 0.06537017654697487, "fidelidade_pontos": 0.015453239154472541, "portabilidade": 0.0047884273817779275, "internet_pacote_adicional": 0.4629627540017821, "conta_segunda_via": 0.010011467597823297, "conta_explicacao": 0.013652365924862186, "vas_consulta": 0.1460474509797362, "plano_troca": 0.005610010780654325, "vas_contratacao": 0.005571728302417442, "internet_consumo": 0.06249743769889068, "seguranca_perda_roubo": 0.02741980792411602, "sem_correspondencia": 0.08318072154615305}, "confidence": 0.4629627540017821, "input_tokens": 42, "latency_ms": 30.52073300000302} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_chip_esim": 0.14232668188909528, "suporte_sem_sinal": 0.026720796543214503, "beneficios_consulta": 0.04292923261321526, "internet_consumo": 0.7220736855443324, "suporte_configuracao": 0.01586896523290857, "conta_explicacao": 0.007144988750849211, "seguranca_perda_roubo": 0.003938446208374645, "sem_correspondencia": 0.0389972032180102}, "confidence": 0.7220736855443324, "input_tokens": 49, "latency_ms": 18.118140000012772} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"plano_consulta": 0.08279472494074663, "conta_segunda_via": 0.009789698594046856, "bonus_nao_recebido": 0.03631315665262141, "suporte_configuracao": 0.01797167911577408, "roaming_pacote": 0.0028684574567410543, "suporte_chip_esim": 0.33506255990734385, "beneficios_consulta": 0.06643771156424395, "fidelidade_pontos": 0.024065146248311336, "cancelamento_linha": 0.0058703799681547215, "seguranca_perda_roubo": 0.01878763510180475, "recarga_saldo": 0.00339472669736084, "internet_problema_conexao": 0.10767764697954223, "suporte_sem_sinal": 0.10676315519474058, "vas_consulta": 0.08659504288400743, "negociacao_religacao": 0.005409881431406839, "sem_correspondencia": 0.09019839726315343}, "confidence": 0.33506255990734385, "input_tokens": 36, "latency_ms": 31.148570999960157} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.060374067358189586, "troca_numero": 0.0017069792692918195, "seguranca_fraude": 0.029524062378780216, "conta_explicacao": 0.042850059323945255, "conta_vencimento": 0.0034943167771085497, "cadastro_atualizacao": 0.022794323466612462, "suporte_chip_esim": 0.4548900808187217, "reclamacao_atendimento": 0.07711439723362024, "conta_debito_automatico_digital": 0.01358130506391274, "conta_contestacao": 0.02297378560479331, "beneficios_consulta": 0.11541428631943253, "sem_correspondencia": 0.15528233638559163}, "confidence": 0.4548900808187217, "input_tokens": 48, "latency_ms": 24.043552000023283} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"fidelidade_pontos": 0.017622910320976657, "parceiros_ofertas": 0.01674889016763358, "suporte_configuracao": 0.0199313311423155, "suporte_sem_sinal": 0.07125808995531764, "plano_nova_linha": 0.008190185707640978, "vas_consulta": 0.09827107869790372, "seguranca_fraude": 0.019416428971319358, "vas_cancelamento": 0.0015296611133124279, "beneficios_consulta": 0.042071733339670986, "recarga_realizar": 0.0011617304911627005, "seguranca_perda_roubo": 0.024741673675014512, "internet_problema_conexao": 0.023901732477091663, "desconto_retencao": 0.0036013298424802335, "conta_pagamento_confirmacao": 0.00948246562038746, "suporte_chip_esim": 0.5881166418419725, "sem_correspondencia": 0.05395411663580002}, "confidence": 0.5881166418419725, "input_tokens": 38, "latency_ms": 31.64390999995703} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.10654899458112382, "seguranca_perda_roubo": 0.1205995825666942, "marketplace_pedido": 0.031178515346388304, "conta_debito_automatico_digital": 0.04454101986337263, "bonus_nao_recebido": 0.027312083118945205, "suporte_configuracao": 0.014228503193280654, "plano_nova_linha": 0.014885726357091728, "marketplace_compra": 0.030718652474286682, "conta_contestacao": 0.42475935737647236, "parceiros_ofertas": 0.03577026718152637, "suporte_sem_sinal": 0.08681645973247204, "sem_correspondencia": 0.062640838208346}, "confidence": 0.42475935737647236, "input_tokens": 51, "latency_ms": 24.95939300001737} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 0.040029264511193034, "recarga_nao_creditada": 0.0026612549238549544, "conta_vencimento": 0.0022008549160688184, "beneficios_consulta": 0.04729046988957236, "vas_contratacao": 0.006805396092339605, "reclamacao_atendimento": 0.024973774032280203, "troca_numero": 0.004348671477804369, "seguranca_perda_roubo": 0.012968844580135523, "suporte_chip_esim": 0.6439368648359598, "suporte_sem_sinal": 0.09635217373399975, "suporte_configuracao": 0.03186137191370829, "sem_correspondencia": 0.08657105909308326}, "confidence": 0.6439368648359598, "input_tokens": 42, "latency_ms": 23.439307999979064} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.020805516317743637, "fidelidade_pontos": 0.013682647314045919, "suporte_sem_sinal": 0.12558059979139827, "plano_consulta": 0.04267744173656412, "conta_contestacao": 0.028801917508333805, "seguranca_perda_roubo": 0.030056621416314572, "marketplace_compra": 0.011899155187381208, "seguranca_fraude": 0.02334766943695347, "suporte_chip_esim": 0.1603883728565822, "recarga_nao_creditada": 0.42490964126352415, "suporte_configuracao": 0.02167292412710023, "sem_correspondencia": 0.09617749304405847}, "confidence": 0.42490964126352415, "input_tokens": 51, "latency_ms": 25.112126999999873} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_problema_conexao": 0.031146746889151276, "marketplace_pedido": 0.03421796364683414, "conta_segunda_via": 0.06396112364668148, "conta_contestacao": 0.03950962284452685, "plano_consulta": 0.025124491234560807, "suporte_chip_esim": 0.023177652730838577, "conta_debito_automatico_digital": 0.020260581029670238, "seguranca_fraude": 0.14349287240511815, "portabilidade": 0.005789469256997265, "seguranca_perda_roubo": 0.5289493612013052, "roaming_cobranca": 0.002013173348735471, "sem_correspondencia": 0.08235694176558052}, "confidence": 0.5289493612013052, "input_tokens": 43, "latency_ms": 24.89901900003133} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.8533652170467393, "seguranca_fraude": 0.02247768789053652, "suporte_chip_esim": 0.008582612575646914, "sem_correspondencia": 0.11557448248707725}, "confidence": 0.8533652170467393, "input_tokens": 46, "latency_ms": 15.814436000027854} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_pagamento_confirmacao": 0.05643866415504622, "conta_segunda_via": 0.02476995550781621, "internet_problema_conexao": 0.0262131087120441, "seguranca_perda_roubo": 0.358062912283453, "marketplace_compra": 0.025310288360408294, "plano_nova_linha": 0.017484846935127765, "vas_contratacao": 0.007482435331272026, "recarga_realizar": 0.006699584224832528, "suporte_chip_esim": 0.008829503057017832, "atendimento_humano": 0.05426699878969792, "conta_debito_automatico_digital": 0.013515859439496415, "bonus_nao_recebido": 0.030579148811723328, "seguranca_fraude": 0.11078578648609559, "recarga_saldo": 0.007406028698205093, "plano_consulta": 0.10588663500885263, "sem_correspondencia": 0.14626824419891107}, "confidence": 0.358062912283453, "input_tokens": 40, "latency_ms": 31.55628299998625} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.013380177169514703, "vas_contratacao": 0.016240469929868693, "seguranca_perda_roubo": 0.5181991996072323, "roaming_cobranca": 0.010045111998411507, "seguranca_fraude": 0.0924909775053228, "bonus_nao_recebido": 0.022774696095570594, "conta_explicacao": 0.04807493409430682, "conta_vencimento": 0.007990805342896224, "suporte_chip_esim": 0.023102050388954017, "conta_contestacao": 0.05207842157693481, "negociacao_divida": 0.015458225099836754, "sem_correspondencia": 0.18016493119115087}, "confidence": 0.5181991996072323, "input_tokens": 43, "latency_ms": 23.830341999996563} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.603188613695288, "seguranca_fraude": 0.18432553984623454, "suporte_chip_esim": 0.02867488839449735, "sem_correspondencia": 0.1838109580639801}, "confidence": 0.603188613695288, "input_tokens": 38, "latency_ms": 15.130707000025723} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5541692662517019, "suporte_chip_esim": 0.02358860018168016, "seguranca_fraude": 0.07429896624950881, "sem_correspondencia": 0.34794316731710917}, "confidence": 0.5541692662517019, "input_tokens": 39, "latency_ms": 15.197962000002008} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.8100443901097995, "suporte_chip_esim": 0.007057567026182049, "seguranca_fraude": 0.04418850546000717, "sem_correspondencia": 0.13870953740401132}, "confidence": 0.8100443901097995, "input_tokens": 40, "latency_ms": 14.979355000036776} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.06203133283138556, "plano_nova_linha": 0.03160661115343831, "suporte_chip_esim": 0.016309200063503494, "roaming_cobranca": 0.0010526527357804746, "conta_segunda_via": 0.007267231579002651, "internet_pacote_adicional": 0.02885724598114092, "seguranca_perda_roubo": 0.7161974624464558, "internet_problema_conexao": 0.02270921794415414, "cadastro_atualizacao": 0.014829888960743423, "desconto_retencao": 0.007959191766972446, "fidelidade_pontos": 0.008117752249407082, "sem_correspondencia": 0.0830622122880157}, "confidence": 0.7161974624464558, "input_tokens": 41, "latency_ms": 23.488081999971655} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.007206130912156668, "suporte_chip_esim": 0.01399814460365122, "seguranca_perda_roubo": 0.416529636593765, "internet_pacote_adicional": 0.20217191257457318, "marketplace_pedido": 0.02263684468277118, "cadastro_atualizacao": 0.03283544108586076, "parceiros_ofertas": 0.015402468155189404, "recarga_saldo": 0.001661725150606236, "troca_numero": 0.0011274993374714114, "vas_consulta": 0.09430562277733263, "seguranca_fraude": 0.09466226715319535, "sem_correspondencia": 0.09746230697342691}, "confidence": 0.416529636593765, "input_tokens": 40, "latency_ms": 23.023811000030037} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_consumo": 0.0853313115239567, "seguranca_perda_roubo": 0.5385842210444203, "seguranca_fraude": 0.1437564164078614, "marketplace_pedido": 0.015513230721421828, "internet_pacote_adicional": 0.07911751998575013, "portabilidade": 0.005741772587234263, "roaming_duvida": 0.003191597227183229, "atendimento_humano": 0.033653161714602135, "cadastro_atualizacao": 0.02200888051167148, "suporte_chip_esim": 0.006092098879560619, "parceiros_ofertas": 0.010276934847951835, "sem_correspondencia": 0.056732854548386086}, "confidence": 0.5385842210444203, "input_tokens": 40, "latency_ms": 23.174017000030744} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"cancelamento_linha": 0.008180820185037959, "fidelidade_pontos": 0.016709465128885496, "conta_explicacao": 0.01922506792484618, "seguranca_fraude": 0.060111919825049195, "seguranca_perda_roubo": 0.7609871441631897, "suporte_chip_esim": 0.013627291327054078, "marketplace_compra": 0.016402355929407055, "sem_correspondencia": 0.10475593551653034}, "confidence": 0.7609871441631897, "input_tokens": 37, "latency_ms": 16.596684999967692} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.09942815716353788, "suporte_chip_esim": 0.032992156487338116, "seguranca_perda_roubo": 0.5232940062775385, "sem_correspondencia": 0.3442856800715855}, "confidence": 0.5232940062775385, "input_tokens": 43, "latency_ms": 15.309655000010025} +{"id": "g0220-seguranca_perda_roubo-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"marketplace_compra": 0.026497987043187506, "internet_consumo": 0.06421930103677134, "seguranca_fraude": 0.36589925118166017, "recarga_realizar": 0.0050001147203104675, "conta_explicacao": 0.04395682573479318, "suporte_sem_sinal": 0.1390031971408726, "conta_debito_automatico_digital": 0.06695889432136364, "portabilidade": 0.008330550665760389, "suporte_chip_esim": 0.013833692713316801, "troca_numero": 0.0027010521310920966, "roaming_pacote": 0.0021752218371174545, "conta_contestacao": 0.046821599944621324, "marketplace_pedido": 0.02369827130070808, "vas_cancelamento": 0.07451442351511033, "cadastro_atualizacao": 0.019558134691486706, "sem_correspondencia": 0.09683148202182792}, "confidence": 0.36589925118166017, "input_tokens": 46, "latency_ms": 30.206097000018417} +{"id": "g0220-seguranca_perda_roubo-regionalismo-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_configuracao": 0.02075917859620275, "reclamacao_atendimento": 0.05310359666445325, "recarga_nao_creditada": 0.003346751953339695, "recarga_realizar": 0.00556407177624945, "seguranca_fraude": 0.02687020076083281, "suporte_chip_esim": 0.0196896365616982, "conta_explicacao": 0.01982691537363158, "vas_cancelamento": 0.015809988809134666, "seguranca_perda_roubo": 0.521471924428462, "internet_pacote_adicional": 0.029187718786884156, "atendimento_humano": 0.038525887335988156, "internet_consumo": 0.0359874372406156, "bonus_nao_recebido": 0.006698134442580754, "plano_nova_linha": 0.007932481459392925, "plano_consulta": 0.09774829574718712, "sem_correspondencia": 0.09747778006334688}, "confidence": 0.521471924428462, "input_tokens": 37, "latency_ms": 30.74243399998977} +{"id": "g0220-seguranca_perda_roubo-regionalismo-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"portabilidade": 0.005700126712676465, "suporte_chip_esim": 0.007993741178512634, "reclamacao_atendimento": 0.07738196903933187, "conta_vencimento": 0.002021559566429794, "roaming_duvida": 0.00481305414675589, "plano_troca": 0.004561047128131246, "seguranca_perda_roubo": 0.6536580336564556, "recarga_saldo": 0.0012767963368325972, "desconto_retencao": 0.009084261142692028, "troca_numero": 0.007969523999767272, "seguranca_fraude": 0.13571769277385082, "internet_problema_conexao": 0.021619317985370652, "fidelidade_resgate": 0.007267249099214089, "internet_pacote_adicional": 0.0075404092455871995, "recarga_nao_creditada": 0.0009792072522626302, "sem_correspondencia": 0.05241601073612922}, "confidence": 0.6536580336564556, "input_tokens": 46, "latency_ms": 30.454018999989785} +{"id": "g0220-seguranca_perda_roubo-regionalismo-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5340387501187163, "suporte_chip_esim": 0.017795392300602304, "reclamacao_atendimento": 0.059653367205301185, "portabilidade": 0.0030649853126208156, "seguranca_fraude": 0.13853373349515927, "fidelidade_resgate": 0.007482964466609552, "negociacao_divida": 0.006089719327147513, "vas_consulta": 0.03716621740043635, "conta_explicacao": 0.016860498986912605, "parceiros_ofertas": 0.02296170338464392, "recarga_realizar": 0.0015978224935747202, "marketplace_compra": 0.014109086974574558, "conta_debito_automatico_digital": 0.009588503774406352, "atendimento_humano": 0.04616768524265525, "cancelamento_linha": 0.004825231402926467, "sem_correspondencia": 0.08006433811371286}, "confidence": 0.5340387501187163, "input_tokens": 41, "latency_ms": 31.590408999988995} +{"id": "g0220-seguranca_perda_roubo-regionalismo-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.261608389381049, "cancelamento_linha": 0.01346920789704287, "seguranca_perda_roubo": 0.31493675393464965, "roaming_pacote": 0.002393640786659309, "fidelidade_resgate": 0.008778266520829532, "portabilidade": 0.005505140350032357, "conta_debito_automatico_digital": 0.008614582854689317, "parceiros_ofertas": 0.02754914919272684, "vas_consulta": 0.04085069108834031, "internet_problema_conexao": 0.04930229435674877, "bonus_nao_recebido": 0.01393159558087154, "suporte_chip_esim": 0.01797583494964966, "beneficios_consulta": 0.07118706333892333, "conta_explicacao": 0.025058433162627597, "seguranca_fraude": 0.04734091040779391, "sem_correspondencia": 0.09149804619736597}, "confidence": 0.31493675393464965, "input_tokens": 37, "latency_ms": 31.455594000021847} +{"id": "g0220-seguranca_perda_roubo-regionalismo-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_sem_sinal": 0.13484934840487428, "plano_nova_linha": 0.03467029556313919, "seguranca_perda_roubo": 0.49806609975995414, "marketplace_pedido": 0.02411140470458274, "suporte_chip_esim": 0.03247568965412867, "conta_pagamento_confirmacao": 0.028590239562373897, "parceiros_ofertas": 0.023424740526112903, "internet_consumo": 0.03265295387910254, "seguranca_fraude": 0.05621248845540757, "cadastro_atualizacao": 0.020644673544040936, "recarga_nao_creditada": 0.0008878674696887273, "troca_numero": 0.00147504694942629, "fidelidade_resgate": 0.007313463376409519, "portabilidade": 0.010152512883574192, "vas_contratacao": 0.007817724291607916, "sem_correspondencia": 0.08665545097557646}, "confidence": 0.49806609975995414, "input_tokens": 38, "latency_ms": 30.959311999993133} +{"id": "g0220-seguranca_perda_roubo-regionalismo-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_cobranca": 0.0016999285768286789, "cancelamento_linha": 0.004146415071853631, "seguranca_fraude": 0.04723788566888403, "marketplace_pedido": 0.014314854748984916, "suporte_chip_esim": 0.005541720622274715, "seguranca_perda_roubo": 0.7496865025176281, "vas_consulta": 0.10974426776024135, "sem_correspondencia": 0.06762842503330455}, "confidence": 0.7496865025176281, "input_tokens": 38, "latency_ms": 17.725457999972605} +{"id": "g0220-seguranca_perda_roubo-regionalismo-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.08123586207678092, "marketplace_pedido": 0.05654283902556662, "suporte_chip_esim": 0.019824798859431798, "internet_consumo": 0.0337841915599061, "suporte_configuracao": 0.02134760251620343, "beneficios_consulta": 0.05281779837619483, "seguranca_perda_roubo": 0.5964383395445497, "internet_problema_conexao": 0.014236210636589381, "recarga_realizar": 0.001503954037383873, "portabilidade": 0.003612189267862606, "conta_vencimento": 0.002071989669805544, "desconto_retencao": 0.0064318565639651, "negociacao_religacao": 0.0034631227100787847, "conta_pagamento_confirmacao": 0.011767869642615367, "roaming_pacote": 0.001625661132294533, "sem_correspondencia": 0.09329571438077139}, "confidence": 0.5964383395445497, "input_tokens": 36, "latency_ms": 30.68275900000117} +{"id": "g0220-seguranca_perda_roubo-regionalismo-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.016273094342640234, "suporte_chip_esim": 0.006411270972887361, "seguranca_perda_roubo": 0.9138309214275362, "sem_correspondencia": 0.06348471325693628}, "confidence": 0.9138309214275362, "input_tokens": 37, "latency_ms": 15.445202000023528} +{"id": "g0220-seguranca_perda_roubo-regionalismo-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.009737393440179362, "seguranca_perda_roubo": 0.5861265431430347, "parceiros_ofertas": 0.04017755605521336, "vas_consulta": 0.12384392584628993, "seguranca_fraude": 0.10385266287638929, "suporte_chip_esim": 0.013927182572465509, "recarga_realizar": 0.0036471477688584295, "roaming_cobranca": 0.0024009355341651864, "vas_cancelamento": 0.008479242814696964, "recarga_saldo": 0.002330460960700414, "conta_explicacao": 0.015456765289120421, "sem_correspondencia": 0.09002018369888638}, "confidence": 0.5861265431430347, "input_tokens": 37, "latency_ms": 23.23046700001896} +{"id": "g0220-seguranca_perda_roubo-regionalismo-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_explicacao": 0.031109810695095746, "suporte_chip_esim": 0.021737716363223466, "suporte_configuracao": 0.02463831111138761, "conta_debito_automatico_digital": 0.017497542658903138, "conta_contestacao": 0.03943929316493258, "seguranca_fraude": 0.10945015778745927, "seguranca_perda_roubo": 0.6726390493893942, "sem_correspondencia": 0.08348811882960398}, "confidence": 0.6726390493893942, "input_tokens": 34, "latency_ms": 17.812000999981592} +{"id": "g0220-seguranca_perda_roubo-regionalismo-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.008805054689922721, "reclamacao_atendimento": 0.12479102504244773, "portabilidade": 0.006304171258529087, "suporte_configuracao": 0.030623331368393552, "suporte_chip_esim": 0.025258624354439797, "conta_debito_automatico_digital": 0.012430865021556353, "cancelamento_linha": 0.0429129249927092, "seguranca_fraude": 0.07486725981192746, "recarga_nao_creditada": 0.0013503813642097426, "troca_numero": 0.002841502806104223, "seguranca_perda_roubo": 0.5557284043129498, "sem_correspondencia": 0.11408645497681034}, "confidence": 0.5557284043129498, "input_tokens": 42, "latency_ms": 23.55932800003302} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 202, "length_bucket": "longo"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.04021322309845781, "suporte_chip_esim": 0.005120650816761839, "seguranca_perda_roubo": 0.9274733226317128, "sem_correspondencia": 0.0271928034530676}, "confidence": 0.9274733226317128, "input_tokens": 78, "latency_ms": 16.0252679999644} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.01146991435160334, "seguranca_perda_roubo": 0.8307213697839625, "seguranca_fraude": 0.09267077419559573, "sem_correspondencia": 0.0651379416688384}, "confidence": 0.8307213697839625, "input_tokens": 77, "latency_ms": 16.099064999991697} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_chip_esim": 0.03409865308001713, "seguranca_fraude": 0.7753752036741821, "internet_pacote_adicional": 0.05420871893640315, "sem_correspondencia": 0.1363174243093976}, "confidence": 0.7753752036741821, "input_tokens": 74, "latency_ms": 16.438002000029428} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 181, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.1682315229225333, "conta_segunda_via": 0.026347826219260007, "seguranca_fraude": 0.15890652493499194, "suporte_chip_esim": 0.006001862440206569, "conta_debito_automatico_digital": 0.009600935837472712, "roaming_pacote": 0.0026059465922735467, "suporte_configuracao": 0.021068443345014277, "desconto_retencao": 0.006158080631655998, "recarga_saldo": 0.0015104776773226432, "vas_contratacao": 0.009268409894618712, "conta_vencimento": 0.0023081245237234014, "cancelamento_linha": 0.005029785621607561, "seguranca_perda_roubo": 0.4165872182174684, "troca_numero": 0.0008760459909098838, "vas_consulta": 0.11135796099439628, "sem_correspondencia": 0.05414083415654476}, "confidence": 0.4165872182174684, "input_tokens": 81, "latency_ms": 31.856480000044485} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_consulta": 0.14202483311275937, "portabilidade": 0.022569235406199515, "seguranca_perda_roubo": 0.4595155633083683, "seguranca_fraude": 0.1582228112203719, "bonus_nao_recebido": 0.018465096463082746, "suporte_chip_esim": 0.008606299975923545, "recarga_saldo": 0.004654210140719355, "plano_nova_linha": 0.013121222920912466, "recarga_realizar": 0.00407683210183116, "desconto_retencao": 0.011267994527843304, "roaming_duvida": 0.010229790666651568, "sem_correspondencia": 0.14724611015533673}, "confidence": 0.4595155633083683, "input_tokens": 77, "latency_ms": 26.516538999999284} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"reclamacao_atendimento": 0.1789822261622049, "atendimento_humano": 0.09427931845707051, "suporte_chip_esim": 0.03675455494918824, "seguranca_fraude": 0.12840859036140248, "fidelidade_pontos": 0.018056163015437998, "marketplace_compra": 0.008696619122683415, "recarga_realizar": 0.0017113043076318214, "conta_pagamento_confirmacao": 0.00977774780605598, "internet_problema_conexao": 0.03771740845094671, "beneficios_consulta": 0.056596629714231655, "seguranca_perda_roubo": 0.3753093754137354, "sem_correspondencia": 0.053710062239410925}, "confidence": 0.3753093754137354, "input_tokens": 75, "latency_ms": 27.20346099999915} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.07711198630179285, "plano_consulta": 0.08178104891594783, "negociacao_divida": 0.004170225307567832, "recarga_nao_creditada": 0.0007587963773376069, "roaming_duvida": 0.0031692954892894643, "conta_contestacao": 0.03989202003641745, "seguranca_perda_roubo": 0.5730330128205966, "marketplace_compra": 0.008966671890285985, "seguranca_fraude": 0.11386749456644298, "conta_explicacao": 0.011392738233098382, "vas_cancelamento": 0.005434483546919384, "fidelidade_resgate": 0.006036475534897916, "plano_troca": 0.0049999889862378626, "internet_consumo": 0.017696886575882774, "suporte_chip_esim": 0.005804059338704968, "sem_correspondencia": 0.04588481607858011}, "confidence": 0.5730330128205966, "input_tokens": 79, "latency_ms": 34.609256999999616} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.21299932877253805, "vas_consulta": 0.174170747237121, "fidelidade_pontos": 0.012597796495447126, "suporte_chip_esim": 0.007386819452618417, "recarga_realizar": 0.00436000292714685, "vas_contratacao": 0.011388759118142763, "seguranca_perda_roubo": 0.3434259888311606, "reclamacao_atendimento": 0.09921827158032147, "negociacao_religacao": 0.008431032292143412, "internet_pacote_adicional": 0.0538836754356663, "recarga_nao_creditada": 0.002044028134975556, "sem_correspondencia": 0.0700935497227185}, "confidence": 0.3434259888311606, "input_tokens": 80, "latency_ms": 26.424867000002905} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 171, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"bonus_nao_recebido": 0.02191265831924636, "suporte_configuracao": 0.016217291156899235, "roaming_pacote": 0.0019248869267626284, "cancelamento_linha": 0.0351918260921792, "desconto_retencao": 0.005577969762300278, "internet_problema_conexao": 0.05578847906345149, "seguranca_perda_roubo": 0.5210435326782089, "vas_cancelamento": 0.008160999876341668, "negociacao_religacao": 0.008221999641588195, "fidelidade_resgate": 0.009485383402094564, "marketplace_compra": 0.00821104915088972, "internet_pacote_adicional": 0.04857044980163951, "suporte_chip_esim": 0.01248513519403767, "seguranca_fraude": 0.13670404088288496, "atendimento_humano": 0.04398283308625716, "sem_correspondencia": 0.06652146496521846}, "confidence": 0.5210435326782089, "input_tokens": 76, "latency_ms": 34.49905000002218} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 175, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_religacao": 0.019034383003058267, "conta_explicacao": 0.02163836826070683, "beneficios_consulta": 0.06551227437931614, "suporte_chip_esim": 0.00895168687051386, "plano_nova_linha": 0.009882497177836605, "cancelamento_linha": 0.044225847316543596, "suporte_sem_sinal": 0.07273010597975471, "seguranca_perda_roubo": 0.6325968232942243, "conta_contestacao": 0.02149841656076986, "vas_cancelamento": 0.0077661645065587315, "seguranca_fraude": 0.04730391299726442, "sem_correspondencia": 0.04885951965345265}, "confidence": 0.6325968232942243, "input_tokens": 73, "latency_ms": 25.332983999987846} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.6672116132759303, "seguranca_fraude": 0.12906631082099745, "suporte_chip_esim": 0.0173073680391006, "sem_correspondencia": 0.18641470786397168}, "confidence": 0.6672116132759303, "input_tokens": 77, "latency_ms": 15.455905000010262} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"atendimento_humano": 0.08639258303181768, "conta_debito_automatico_digital": 0.01129972768979584, "internet_pacote_adicional": 0.08511563545070112, "fidelidade_resgate": 0.03207454516128975, "seguranca_fraude": 0.34909690060409676, "parceiros_ofertas": 0.04215205537338283, "reclamacao_atendimento": 0.07141821216107824, "roaming_cobranca": 0.0030374464664889556, "suporte_chip_esim": 0.05163646210628656, "cancelamento_linha": 0.07241831106334651, "vas_consulta": 0.044287294953691075, "roaming_pacote": 0.0017201195317714762, "recarga_nao_creditada": 0.0021099867682389376, "beneficios_consulta": 0.0387353308082921, "fidelidade_pontos": 0.04004983304158947, "sem_correspondencia": 0.06845555578813267}, "confidence": 0.34909690060409676, "input_tokens": 72, "latency_ms": 31.894925000017338} +{"id": "g0225-seguranca_fraude-informal_abreviado-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02910138194565123, "marketplace_compra": 0.033083875718232264, "seguranca_perda_roubo": 0.13463728531114116, "roaming_cobranca": 0.0037013516933128744, "conta_contestacao": 0.06293656119515184, "suporte_chip_esim": 0.1226554847555007, "parceiros_ofertas": 0.10725633374620479, "suporte_sem_sinal": 0.17716932824758674, "reclamacao_atendimento": 0.06037320004025698, "conta_explicacao": 0.03732201940780936, "vas_cancelamento": 0.006803291121223304, "sem_correspondencia": 0.22495988681792875}, "confidence": 0.22495988681792875, "input_tokens": 63, "latency_ms": 24.562157999980627} +{"id": "g0225-seguranca_fraude-informal_abreviado-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.045549143614796665, "seguranca_perda_roubo": 0.10869022580262526, "seguranca_fraude": 0.3317967988378942, "internet_consumo": 0.09249752118249448, "conta_pagamento_confirmacao": 0.038047157653203136, "conta_segunda_via": 0.047271505526507336, "reclamacao_atendimento": 0.09040159833135007, "sem_correspondencia": 0.24574604905112887}, "confidence": 0.3317967988378942, "input_tokens": 61, "latency_ms": 18.673812999963957} +{"id": "g0225-seguranca_fraude-informal_abreviado-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"parceiros_ofertas": 0.036819594266171256, "vas_cancelamento": 0.010267781585158824, "seguranca_perda_roubo": 0.08560528984494196, "conta_contestacao": 0.12419697110256117, "seguranca_fraude": 0.2986797562434629, "internet_pacote_adicional": 0.09581973738250517, "internet_consumo": 0.047827241755972506, "fidelidade_resgate": 0.011192365070014454, "marketplace_pedido": 0.029195106268883785, "suporte_chip_esim": 0.06373949075861221, "marketplace_compra": 0.07797885352091187, "sem_correspondencia": 0.11867781220080391}, "confidence": 0.2986797562434629, "input_tokens": 55, "latency_ms": 24.44826400000011} +{"id": "g0225-seguranca_fraude-informal_abreviado-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.21234491612813036, "vas_contratacao": 0.010570069105583522, "seguranca_perda_roubo": 0.0656409371052089, "conta_debito_automatico_digital": 0.014649515043788568, "roaming_duvida": 0.029420871287007586, "seguranca_fraude": 0.16224967405853993, "portabilidade": 0.011119989905358, "conta_contestacao": 0.09783572829064957, "plano_nova_linha": 0.020770717959470282, "conta_pagamento_confirmacao": 0.03145410293817613, "marketplace_pedido": 0.024791760662719865, "recarga_nao_creditada": 0.006688536652531016, "recarga_realizar": 0.004066297526929312, "roaming_cobranca": 0.012671569491115654, "marketplace_compra": 0.02028472779378156, "sem_correspondencia": 0.27544058605100974}, "confidence": 0.27544058605100974, "input_tokens": 57, "latency_ms": 32.52567900000258} +{"id": "g0225-seguranca_fraude-informal_abreviado-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.007692335172592157, "conta_vencimento": 0.0031581637445885964, "troca_numero": 0.0019430142126578122, "beneficios_consulta": 0.09714982657493676, "seguranca_fraude": 0.26793289181451163, "conta_contestacao": 0.0983995571617969, "fidelidade_resgate": 0.013228158464977964, "recarga_saldo": 0.0029069832522763193, "recarga_nao_creditada": 0.004909662063593317, "portabilidade": 0.0040096598672669315, "seguranca_perda_roubo": 0.23767492172335333, "conta_debito_automatico_digital": 0.016283983362805565, "fidelidade_pontos": 0.08808445929455519, "negociacao_religacao": 0.005318775306767927, "internet_consumo": 0.015116001477567944, "sem_correspondencia": 0.13619160650575166}, "confidence": 0.26793289181451163, "input_tokens": 64, "latency_ms": 31.4575189999573} +{"id": "g0225-seguranca_fraude-informal_abreviado-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08512611370063895, "seguranca_perda_roubo": 0.11957263501090426, "seguranca_fraude": 0.10417433440035825, "sem_correspondencia": 0.6911269168880986}, "confidence": 0.6911269168880986, "input_tokens": 67, "latency_ms": 16.295282999976735} +{"id": "g0225-seguranca_fraude-informal_abreviado-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.016945978721301883, "conta_vencimento": 0.007563183126392866, "seguranca_fraude": 0.14390498480147673, "conta_contestacao": 0.07160351465420899, "roaming_cobranca": 0.028105242334894327, "seguranca_perda_roubo": 0.07068610975902216, "bonus_nao_recebido": 0.02411788342958996, "sem_correspondencia": 0.637073103173113}, "confidence": 0.637073103173113, "input_tokens": 62, "latency_ms": 17.216296000015063} +{"id": "g0225-seguranca_fraude-informal_abreviado-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.057651560109277515, "seguranca_perda_roubo": 0.10296714190802937, "seguranca_fraude": 0.16358640607163602, "sem_correspondencia": 0.6757948919110571}, "confidence": 0.6757948919110571, "input_tokens": 61, "latency_ms": 15.233546999979808} +{"id": "g0225-seguranca_fraude-informal_abreviado-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_problema_conexao": 0.033186898809952806, "recarga_nao_creditada": 0.00733865870057515, "suporte_configuracao": 0.019136733121421057, "suporte_sem_sinal": 0.08825455918318895, "seguranca_perda_roubo": 0.13971074419935073, "fidelidade_pontos": 0.034316943310242, "beneficios_consulta": 0.09715307847765925, "conta_pagamento_confirmacao": 0.017065685846373496, "conta_contestacao": 0.029120485397594466, "seguranca_fraude": 0.27404616252868824, "roaming_duvida": 0.015167415678838078, "roaming_pacote": 0.004337545172149983, "plano_consulta": 0.058456575704133026, "atendimento_humano": 0.04729384351257799, "parceiros_ofertas": 0.023104770926741226, "sem_correspondencia": 0.11230989943051355}, "confidence": 0.27404616252868824, "input_tokens": 60, "latency_ms": 31.745572000033917} +{"id": "g0225-seguranca_fraude-informal_abreviado-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.01867135574161896, "recarga_realizar": 0.009135453766104359, "seguranca_perda_roubo": 0.16527443770197028, "seguranca_fraude": 0.31137599874134364, "fidelidade_resgate": 0.023709967224552066, "conta_contestacao": 0.06333421035046984, "internet_pacote_adicional": 0.19164165443949582, "sem_correspondencia": 0.21685692203444504}, "confidence": 0.31137599874134364, "input_tokens": 61, "latency_ms": 17.708502000004955} +{"id": "g0225-seguranca_fraude-informal_abreviado-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 117, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11090999686750588, "roaming_pacote": 0.009081772401717878, "marketplace_compra": 0.037008884777190845, "seguranca_perda_roubo": 0.1463039794987443, "seguranca_fraude": 0.20024731475514385, "conta_pagamento_confirmacao": 0.06558657345939557, "suporte_chip_esim": 0.039064417978780096, "sem_correspondencia": 0.39179706026152156}, "confidence": 0.39179706026152156, "input_tokens": 69, "latency_ms": 18.408967000027587} +{"id": "g0225-seguranca_fraude-informal_abreviado-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0035118591498267166, "conta_segunda_via": 0.042495988863468025, "seguranca_fraude": 0.7037960382673373, "plano_nova_linha": 0.006119812918526475, "negociacao_divida": 0.01550869384512465, "conta_contestacao": 0.04668108062216558, "seguranca_perda_roubo": 0.0703272828688677, "sem_correspondencia": 0.11155924346468356}, "confidence": 0.7037960382673373, "input_tokens": 63, "latency_ms": 17.54236200002879} +{"id": "g0227-seguranca_fraude-regionalismo-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 102, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.1391465510038663, "cadastro_atualizacao": 0.08260513813256354, "troca_numero": 0.15792745296635857, "seguranca_fraude": 0.28814053434829506, "plano_consulta": 0.0412455385973018, "suporte_chip_esim": 0.04448509573301383, "marketplace_compra": 0.021427096724182727, "roaming_pacote": 0.002638496216484941, "seguranca_perda_roubo": 0.04031863422021747, "bonus_nao_recebido": 0.005405684914187232, "conta_contestacao": 0.022787362257528483, "sem_correspondencia": 0.15387241488600004}, "confidence": 0.28814053434829506, "input_tokens": 102, "latency_ms": 27.133610000021235} +{"id": "g0227-seguranca_fraude-regionalismo-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 201, "length_bucket": "longo"}, "pred": "vas_consulta", "probabilities": {"marketplace_compra": 0.040559604726210605, "vas_contratacao": 0.023135870673567177, "conta_explicacao": 0.03440312665477104, "conta_contestacao": 0.18888333422235834, "recarga_saldo": 0.0036361319910398386, "seguranca_perda_roubo": 0.13094083952629862, "plano_troca": 0.006314655760010094, "vas_consulta": 0.2399032560736842, "internet_problema_conexao": 0.018171759305361884, "plano_consulta": 0.029692644225719718, "seguranca_fraude": 0.16161431357114175, "sem_correspondencia": 0.12274446326983678}, "confidence": 0.2399032560736842, "input_tokens": 89, "latency_ms": 27.163961999974617} +{"id": "g0227-seguranca_fraude-regionalismo-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.01124488062722213, "conta_contestacao": 0.07562020818939597, "seguranca_fraude": 0.5382820651055655, "seguranca_perda_roubo": 0.0732018613590907, "recarga_nao_creditada": 0.009326926923330288, "recarga_realizar": 0.005932274121021375, "internet_consumo": 0.04539375618542286, "sem_correspondencia": 0.24099802748895116}, "confidence": 0.5382820651055655, "input_tokens": 79, "latency_ms": 18.792220000023008} +{"id": "g0227-seguranca_fraude-regionalismo-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 174, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.014041003339595058, "conta_contestacao": 0.04668074330271731, "seguranca_perda_roubo": 0.12554284544390262, "suporte_configuracao": 0.053698053795810996, "conta_segunda_via": 0.07123256255809723, "fidelidade_resgate": 0.02610016533983363, "seguranca_fraude": 0.3995230671164941, "sem_correspondencia": 0.263181559103549}, "confidence": 0.3995230671164941, "input_tokens": 74, "latency_ms": 18.49092599996993} +{"id": "g0227-seguranca_fraude-regionalismo-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"reclamacao_atendimento": 0.12554223683471877, "desconto_retencao": 0.009428908002957884, "conta_contestacao": 0.05579308352869927, "conta_debito_automatico_digital": 0.03191443121536858, "suporte_chip_esim": 0.045656900300141696, "seguranca_fraude": 0.39326273918858207, "seguranca_perda_roubo": 0.13074205657500146, "sem_correspondencia": 0.20765964435453027}, "confidence": 0.39326273918858207, "input_tokens": 79, "latency_ms": 20.696464000025117} +{"id": "g0227-seguranca_fraude-regionalismo-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 186, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.07448435273673253, "conta_contestacao": 0.1349045565667484, "seguranca_fraude": 0.563385341369232, "sem_correspondencia": 0.22722574932728704}, "confidence": 0.563385341369232, "input_tokens": 83, "latency_ms": 15.829606000011154} +{"id": "g0227-seguranca_fraude-regionalismo-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"beneficios_consulta": 0.04398960397910698, "recarga_realizar": 0.002323961466481062, "plano_troca": 0.005068406672253216, "conta_contestacao": 0.06834660870227635, "plano_consulta": 0.12358298273349477, "seguranca_fraude": 0.305232926682675, "roaming_duvida": 0.005868510046632336, "suporte_configuracao": 0.014242862562951358, "reclamacao_atendimento": 0.09303937382308204, "negociacao_divida": 0.009184844327831823, "plano_nova_linha": 0.020893211352213552, "seguranca_perda_roubo": 0.10401317696765545, "internet_problema_conexao": 0.05167076103096941, "marketplace_pedido": 0.02289023879748261, "conta_explicacao": 0.05027952536226785, "sem_correspondencia": 0.07937300549262617}, "confidence": 0.305232926682675, "input_tokens": 86, "latency_ms": 33.571467000001576} +{"id": "g0227-seguranca_fraude-regionalismo-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 195, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.4889291986836597, "conta_contestacao": 0.04805932355125961, "seguranca_perda_roubo": 0.05416952627720586, "sem_correspondencia": 0.40884195148787483}, "confidence": 0.4889291986836597, "input_tokens": 87, "latency_ms": 15.88687899999286} +{"id": "g0227-seguranca_fraude-regionalismo-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.00789100660607019, "seguranca_fraude": 0.25357251839843076, "conta_contestacao": 0.07579219931044766, "plano_consulta": 0.08651799531337256, "vas_contratacao": 0.00931929870971984, "suporte_configuracao": 0.032940457831425525, "conta_segunda_via": 0.03830249529084666, "conta_debito_automatico_digital": 0.025226367120649594, "internet_consumo": 0.07928355620779261, "conta_vencimento": 0.00423762798940035, "seguranca_perda_roubo": 0.08176696878031518, "suporte_chip_esim": 0.053833818822778746, "negociacao_divida": 0.012155254122414076, "portabilidade": 0.007123819872062618, "marketplace_compra": 0.03426770795705768, "sem_correspondencia": 0.19776890766721594}, "confidence": 0.25357251839843076, "input_tokens": 76, "latency_ms": 33.96364899998616} +{"id": "g0227-seguranca_fraude-regionalismo-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.10249823331832886, "seguranca_fraude": 0.580752968788147, "conta_contestacao": 0.04092752933502197, "sem_correspondencia": 0.2758212685585022}, "confidence": 0.580752968788147, "input_tokens": 85, "latency_ms": 15.421528999979728} +{"id": "g0227-seguranca_fraude-regionalismo-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 187, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_sem_sinal": 0.24015649895907706, "cancelamento_linha": 0.0027768481830682005, "seguranca_perda_roubo": 0.09324626691186372, "recarga_saldo": 0.002127646313773125, "plano_troca": 0.004594999496839628, "troca_numero": 0.0015830614150719037, "suporte_chip_esim": 0.03043198922881935, "plano_consulta": 0.07237060586553665, "conta_contestacao": 0.0454708043929128, "beneficios_consulta": 0.07730589244559143, "seguranca_fraude": 0.33958492192433026, "sem_correspondencia": 0.09035046486311586}, "confidence": 0.33958492192433026, "input_tokens": 80, "latency_ms": 24.51941800001123} +{"id": "g0228-seguranca_fraude-emocional-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.0063560951118379625, "cancelamento_linha": 0.011481595492958917, "conta_debito_automatico_digital": 0.011109422219670895, "beneficios_consulta": 0.03287744598643496, "vas_cancelamento": 0.003489308838949279, "internet_consumo": 0.031239923817103818, "reclamacao_atendimento": 0.09028522135422615, "desconto_retencao": 0.006074196800454445, "conta_contestacao": 0.038554598543667204, "marketplace_pedido": 0.03247030527494627, "seguranca_perda_roubo": 0.10866946980053256, "fidelidade_resgate": 0.007790680690451541, "roaming_cobranca": 0.002176475761841884, "recarga_realizar": 0.002642033450352807, "seguranca_fraude": 0.5336059456133737, "sem_correspondencia": 0.08117728124319765}, "confidence": 0.5336059456133737, "input_tokens": 68, "latency_ms": 32.58138799998278} +{"id": "g0228-seguranca_fraude-emocional-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao", "vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_consulta": 0.08004245223510101, "seguranca_fraude": 0.3780061035589784, "seguranca_perda_roubo": 0.07970219166720573, "vas_cancelamento": 0.1685641122894864, "suporte_chip_esim": 0.01170113226076061, "troca_numero": 0.0014834522849307221, "recarga_nao_creditada": 0.009303619225281159, "roaming_duvida": 0.008374377218157623, "cadastro_atualizacao": 0.02996294037177624, "conta_contestacao": 0.10704095743884137, "suporte_configuracao": 0.01960548587305961, "sem_correspondencia": 0.10621317557642115}, "confidence": 0.3780061035589784, "input_tokens": 62, "latency_ms": 25.260364000018853} +{"id": "g0228-seguranca_fraude-emocional-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.023991375647669993, "desconto_retencao": 0.02548839842320125, "seguranca_fraude": 0.5195613392163899, "vas_contratacao": 0.02119165241028368, "troca_numero": 0.005838627801939436, "conta_contestacao": 0.04941101266401513, "seguranca_perda_roubo": 0.11748835937843446, "sem_correspondencia": 0.23702923445806615}, "confidence": 0.5195613392163899, "input_tokens": 59, "latency_ms": 17.828235000024506} +{"id": "g0228-seguranca_fraude-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_segunda_via": 0.09196727665068664, "conta_contestacao": 0.06376057823152849, "negociacao_religacao": 0.01009651267141899, "recarga_realizar": 0.003542445112102195, "roaming_pacote": 0.003270009744844804, "marketplace_pedido": 0.08007600853171847, "seguranca_perda_roubo": 0.5642532074742865, "fidelidade_pontos": 0.014234944157222405, "bonus_nao_recebido": 0.009291824826300314, "parceiros_ofertas": 0.04035147254134301, "plano_nova_linha": 0.009191402176355976, "sem_correspondencia": 0.10996431788219219}, "confidence": 0.5642532074742865, "input_tokens": 60, "latency_ms": 24.1098310000325} +{"id": "g0228-seguranca_fraude-emocional-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.4521350995342463, "seguranca_perda_roubo": 0.19064683290263512, "conta_contestacao": 0.14070024015606167, "sem_correspondencia": 0.2165178274070569}, "confidence": 0.4521350995342463, "input_tokens": 63, "latency_ms": 16.170794999993632} +{"id": "g0228-seguranca_fraude-emocional-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.3098387728300278, "seguranca_perda_roubo": 0.13527326329933145, "conta_pagamento_confirmacao": 0.12097036877963346, "roaming_cobranca": 0.00734915819551987, "conta_contestacao": 0.13214488370577535, "internet_problema_conexao": 0.07650873834991882, "fidelidade_resgate": 0.03033987628872466, "sem_correspondencia": 0.18757493855106858}, "confidence": 0.3098387728300278, "input_tokens": 60, "latency_ms": 18.44450499999084} +{"id": "g0228-seguranca_fraude-emocional-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 128, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_segunda_via": 0.16324734178320835, "conta_contestacao": 0.13422935517299306, "seguranca_perda_roubo": 0.10370483127325923, "conta_debito_automatico_digital": 0.033011669413421936, "recarga_realizar": 0.0055129787471025525, "suporte_configuracao": 0.03433613312866594, "seguranca_fraude": 0.35506807910454563, "sem_correspondencia": 0.1708896113768033}, "confidence": 0.35506807910454563, "input_tokens": 67, "latency_ms": 20.247172999972918} +{"id": "g0228-seguranca_fraude-emocional-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"roaming_cobranca": 0.00969797553663342, "seguranca_perda_roubo": 0.16239735393376636, "vas_consulta": 0.20937256398030055, "suporte_configuracao": 0.053286470175051295, "portabilidade": 0.021646920470631194, "internet_problema_conexao": 0.04685126218841637, "vas_cancelamento": 0.02865203267716598, "recarga_nao_creditada": 0.008905330623097733, "negociacao_divida": 0.021468542396266707, "seguranca_fraude": 0.14384475270000424, "conta_contestacao": 0.1093618267623978, "sem_correspondencia": 0.1845149685562683}, "confidence": 0.20937256398030055, "input_tokens": 50, "latency_ms": 23.865983999996843} +{"id": "g0228-seguranca_fraude-emocional-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.09417371211759246, "marketplace_compra": 0.14472506571388927, "seguranca_fraude": 0.5353493554003643, "atendimento_humano": 0.04420154801568261, "portabilidade": 0.004435916783815975, "internet_problema_conexao": 0.010447577306998494, "fidelidade_pontos": 0.018396751486127197, "conta_vencimento": 0.0053112091073818975, "conta_contestacao": 0.0461612220260655, "roaming_pacote": 0.0016762533496250999, "beneficios_consulta": 0.03134153703416272, "sem_correspondencia": 0.0637798516582945}, "confidence": 0.5353493554003643, "input_tokens": 45, "latency_ms": 23.04386399998748} +{"id": "g0228-seguranca_fraude-emocional-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.07295719379580005, "conta_explicacao": 0.04004214619197061, "atendimento_humano": 0.09323973011113344, "vas_cancelamento": 0.0044455816027363934, "internet_consumo": 0.09350635658272578, "suporte_configuracao": 0.028600395982471286, "cancelamento_linha": 0.00425886446899812, "conta_contestacao": 0.09043134557333485, "roaming_pacote": 0.0031544614380560835, "seguranca_fraude": 0.18805171150883992, "plano_consulta": 0.0731641038651733, "seguranca_perda_roubo": 0.11780081439766239, "recarga_saldo": 0.003071431005489961, "negociacao_religacao": 0.006888804345652182, "marketplace_compra": 0.024646130799595756, "sem_correspondencia": 0.15574092833035988}, "confidence": 0.18805171150883992, "input_tokens": 68, "latency_ms": 31.09353999997211} +{"id": "g0228-seguranca_fraude-emocional-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.16315086672159632, "seguranca_perda_roubo": 0.14755119823071952, "seguranca_fraude": 0.24834344531129138, "sem_correspondencia": 0.4409544897363928}, "confidence": 0.4409544897363928, "input_tokens": 54, "latency_ms": 16.35838300001069} +{"id": "g0228-seguranca_fraude-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_contestacao": 0.3201022148132324, "parceiros_ofertas": 0.06663218140602112, "seguranca_perda_roubo": 0.37607166171073914, "sem_correspondencia": 0.23719394207000732}, "confidence": 0.37607166171073914, "input_tokens": 53, "latency_ms": 17.200755999965622} +{"id": "g0233-roaming_pacote-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.06688066671610872, "parceiros_ofertas": 0.031987630307490085, "conta_pagamento_confirmacao": 0.019350210493061102, "marketplace_compra": 0.031410299709592755, "roaming_cobranca": 0.07574465238667506, "internet_consumo": 0.053234238970789896, "conta_vencimento": 0.0036375753657903577, "cadastro_atualizacao": 0.029348355223959018, "vas_contratacao": 0.013354985242411275, "cancelamento_linha": 0.0009931365641673887, "conta_explicacao": 0.013967393174281615, "recarga_realizar": 0.0021684700946281864, "suporte_sem_sinal": 0.03870886249406431, "vas_consulta": 0.19367535700910327, "internet_pacote_adicional": 0.330509429134569, "sem_correspondencia": 0.09502873711330798}, "confidence": 0.330509429134569, "input_tokens": 41, "latency_ms": 29.82876400000123} +{"id": "g0233-roaming_pacote-erros_digitacao-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.46030271396266453, "roaming_pacote": 0.24747881477682898, "roaming_duvida": 0.09956545456920157, "sem_correspondencia": 0.19265301669130486}, "confidence": 0.46030271396266453, "input_tokens": 38, "latency_ms": 16.30214899995508} +{"id": "g0233-roaming_pacote-erros_digitacao-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"desconto_retencao": 0.08680639869996314, "roaming_duvida": 0.06018047950556757, "roaming_pacote": 0.01063159165648995, "roaming_cobranca": 0.01407774024941153, "conta_explicacao": 0.04726160904260546, "vas_contratacao": 0.020576942022172817, "internet_pacote_adicional": 0.4448401778803706, "sem_correspondencia": 0.3156250609434189}, "confidence": 0.4448401778803706, "input_tokens": 37, "latency_ms": 16.422371000032854} +{"id": "g0233-roaming_pacote-erros_digitacao-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.7975583225033864, "roaming_pacote": 0.005225755371633086, "roaming_duvida": 0.015261624292687034, "sem_correspondencia": 0.1819542978322934}, "confidence": 0.7975583225033864, "input_tokens": 38, "latency_ms": 15.879327999982706} +{"id": "g0233-roaming_pacote-erros_digitacao-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.10507744096874602, "atendimento_humano": 0.051120644090026736, "internet_pacote_adicional": 0.4887532976773249, "troca_numero": 0.0011875259875585161, "negociacao_religacao": 0.014404155623174536, "conta_segunda_via": 0.06426486095387215, "roaming_duvida": 0.026218182206276617, "roaming_cobranca": 0.021708923385710156, "suporte_chip_esim": 0.007029149377740173, "roaming_pacote": 0.015187900788766426, "plano_troca": 0.023166811955756598, "sem_correspondencia": 0.18188110698504714}, "confidence": 0.4887532976773249, "input_tokens": 41, "latency_ms": 22.61840799997117} +{"id": "g0233-roaming_pacote-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.10232467930330955, "roaming_cobranca": 0.02372500482252798, "internet_pacote_adicional": 0.2105100299967266, "sem_correspondencia": 0.6634402858774359}, "confidence": 0.6634402858774359, "input_tokens": 34, "latency_ms": 17.906197000002066} +{"id": "g0233-roaming_pacote-erros_digitacao-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.05821660873545366, "vas_consulta": 0.08374366862470096, "internet_pacote_adicional": 0.5688249437017835, "recarga_saldo": 0.002633671261554558, "conta_vencimento": 0.004529472415170786, "roaming_pacote": 0.02773287690580146, "suporte_chip_esim": 0.007847007320186082, "beneficios_consulta": 0.07198496867724712, "roaming_duvida": 0.022190596784331294, "negociacao_divida": 0.013231878094942058, "roaming_cobranca": 0.017742585291661776, "sem_correspondencia": 0.12132172218716672}, "confidence": 0.5688249437017835, "input_tokens": 40, "latency_ms": 22.556033000000753} +{"id": "g0233-roaming_pacote-erros_digitacao-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.09040021353364468, "internet_pacote_adicional": 0.376204558675093, "roaming_duvida": 0.1774408707940773, "sem_correspondencia": 0.355954356997185}, "confidence": 0.376204558675093, "input_tokens": 37, "latency_ms": 15.981565000004139} +{"id": "g0233-roaming_pacote-erros_digitacao-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.057871350880603516, "fidelidade_pontos": 0.020871475960954306, "bonus_nao_recebido": 0.014078677120169315, "seguranca_perda_roubo": 0.012047132836196805, "vas_contratacao": 0.007781014543950991, "conta_segunda_via": 0.02465719058088036, "roaming_cobranca": 0.0401220668888708, "suporte_sem_sinal": 0.06644857127811227, "roaming_pacote": 0.04064821945572553, "marketplace_pedido": 0.011571695441654189, "internet_pacote_adicional": 0.5349310199895805, "suporte_chip_esim": 0.0038017324373642337, "conta_debito_automatico_digital": 0.0037414232452637926, "roaming_duvida": 0.08192289864787157, "portabilidade": 0.00407383137416337, "sem_correspondencia": 0.07543169931863843}, "confidence": 0.5349310199895805, "input_tokens": 37, "latency_ms": 31.05713000002197} +{"id": "g0233-roaming_pacote-erros_digitacao-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"troca_numero": 0.002785612282952966, "roaming_cobranca": 0.010217680223555037, "negociacao_religacao": 0.016541426043779384, "conta_contestacao": 0.07696934465500432, "roaming_duvida": 0.013357162275103186, "internet_consumo": 0.09795361548175562, "internet_pacote_adicional": 0.41941248685166577, "roaming_pacote": 0.011448092453717655, "vas_consulta": 0.09543628022715586, "recarga_nao_creditada": 0.006371196707997291, "bonus_nao_recebido": 0.014156850829455057, "marketplace_compra": 0.04051219148569857, "portabilidade": 0.012872602563598566, "internet_problema_conexao": 0.02211620593380844, "cancelamento_linha": 0.006747739758742704, "sem_correspondencia": 0.1531015122260096}, "confidence": 0.41941248685166577, "input_tokens": 41, "latency_ms": 29.288136999980452} +{"id": "g0233-roaming_pacote-erros_digitacao-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"marketplace_pedido": 0.051443892815622914, "beneficios_consulta": 0.09479670852445479, "seguranca_fraude": 0.018020391237665637, "vas_contratacao": 0.011356585516302004, "vas_consulta": 0.11745735110186577, "bonus_nao_recebido": 0.03739449334812755, "cadastro_atualizacao": 0.023659828752830916, "internet_pacote_adicional": 0.3846983265192924, "roaming_cobranca": 0.021881259702707635, "cancelamento_linha": 0.00789313287794842, "conta_segunda_via": 0.010997262645081574, "roaming_duvida": 0.08361320092456581, "vas_cancelamento": 0.005081275879780553, "internet_problema_conexao": 0.018260415413868046, "plano_troca": 0.02271643066157418, "sem_correspondencia": 0.0907294440783118}, "confidence": 0.3846983265192924, "input_tokens": 35, "latency_ms": 31.31221099999948} +{"id": "g0233-roaming_pacote-erros_digitacao-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.4149545821909886, "roaming_pacote": 0.2331316225185608, "roaming_duvida": 0.07502664048284234, "sem_correspondencia": 0.2768871548076083}, "confidence": 0.4149545821909886, "input_tokens": 37, "latency_ms": 16.136512000002767} +{"id": "g0234-roaming_pacote-regionalismo-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"reclamacao_atendimento": 0.0278245926454586, "roaming_cobranca": 0.10492907063840712, "troca_numero": 0.0022246594622628408, "plano_consulta": 0.06177397581494133, "cancelamento_linha": 0.002082104715177516, "conta_segunda_via": 0.012892461820886532, "fidelidade_resgate": 0.023761156039119328, "roaming_pacote": 0.23824281080816384, "internet_consumo": 0.07915844466025361, "negociacao_religacao": 0.02671652371494335, "suporte_sem_sinal": 0.06344569232196232, "roaming_duvida": 0.13733151030671603, "fidelidade_pontos": 0.02186922272980387, "internet_pacote_adicional": 0.06829332299528063, "vas_contratacao": 0.017213209806250778, "sem_correspondencia": 0.1122412415203723}, "confidence": 0.23824281080816384, "input_tokens": 46, "latency_ms": 30.01536900001156} +{"id": "g0234-roaming_pacote-regionalismo-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.0023957150210646857, "roaming_cobranca": 0.0061688832274986284, "vas_consulta": 0.10422132093774322, "conta_explicacao": 0.015272617397314784, "suporte_chip_esim": 0.002578452629225755, "desconto_retencao": 0.006683549810672842, "roaming_pacote": 0.007977651948525394, "roaming_duvida": 0.01145786121145017, "bonus_nao_recebido": 0.0018373016525921083, "negociacao_divida": 0.005738858505013088, "parceiros_ofertas": 0.030513366796708657, "portabilidade": 0.005645776067284343, "internet_pacote_adicional": 0.7301064606219521, "marketplace_compra": 0.011394186682902253, "vas_cancelamento": 0.0015578839073636863, "sem_correspondencia": 0.05645011358268828}, "confidence": 0.7301064606219521, "input_tokens": 46, "latency_ms": 30.7834600000092} +{"id": "g0234-roaming_pacote-regionalismo-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.10977746795471087, "conta_pagamento_confirmacao": 0.021458907946239194, "roaming_pacote": 0.5020472180570568, "roaming_cobranca": 0.06258625254460308, "seguranca_perda_roubo": 0.004255056654689603, "atendimento_humano": 0.022396339954601146, "internet_pacote_adicional": 0.13012046524245052, "sem_correspondencia": 0.14735829164564876}, "confidence": 0.5020472180570568, "input_tokens": 48, "latency_ms": 17.672876999995424} +{"id": "g0234-roaming_pacote-regionalismo-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.008462007401811173, "roaming_duvida": 0.10618319668963468, "roaming_pacote": 0.08519027628088237, "internet_pacote_adicional": 0.5378183877769579, "bonus_nao_recebido": 0.025404614198527336, "roaming_cobranca": 0.06029671604670416, "plano_troca": 0.005337501098832613, "sem_correspondencia": 0.17130730050664983}, "confidence": 0.5378183877769579, "input_tokens": 37, "latency_ms": 17.085962999999538} +{"id": "g0234-roaming_pacote-regionalismo-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.01176186239552888, "suporte_chip_esim": 0.004124669548283464, "roaming_cobranca": 0.007528065585195316, "vas_cancelamento": 0.004340470502947727, "negociacao_religacao": 0.0067834470754308904, "roaming_pacote": 0.012386300240756815, "internet_pacote_adicional": 0.886156719052007, "sem_correspondencia": 0.06691846559984986}, "confidence": 0.886156719052007, "input_tokens": 45, "latency_ms": 17.522342000006574} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.01903006727043915, "internet_pacote_adicional": 0.7679840159407267, "marketplace_pedido": 0.01647864001683742, "suporte_sem_sinal": 0.04002996012735889, "portabilidade": 0.023159095448950052, "roaming_duvida": 0.06195527661341857, "roaming_cobranca": 0.030751954619881956, "sem_correspondencia": 0.04061098996238727}, "confidence": 0.7679840159407267, "input_tokens": 49, "latency_ms": 17.310283000028903} +{"id": "g0234-roaming_pacote-regionalismo-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.42567830577166993, "roaming_duvida": 0.15251306516071897, "conta_pagamento_confirmacao": 0.00888333796597266, "roaming_pacote": 0.12421106467222442, "roaming_cobranca": 0.043982295812090864, "marketplace_compra": 0.014083860264925254, "conta_vencimento": 0.0020363858128825056, "conta_segunda_via": 0.011992861227681414, "vas_contratacao": 0.009360833594806429, "atendimento_humano": 0.06315838883780628, "cadastro_atualizacao": 0.0396558961646762, "sem_correspondencia": 0.10444370471454507}, "confidence": 0.42567830577166993, "input_tokens": 44, "latency_ms": 23.69298000002118} +{"id": "g0234-roaming_pacote-regionalismo-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.03354489351922645, "internet_pacote_adicional": 0.8372704523647414, "roaming_pacote": 0.02102774006929953, "sem_correspondencia": 0.10815691404673264}, "confidence": 0.8372704523647414, "input_tokens": 46, "latency_ms": 16.125830000021324} +{"id": "g0234-roaming_pacote-regionalismo-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_debito_automatico_digital": 0.008922313079296078, "desconto_retencao": 0.015160057250739266, "roaming_cobranca": 0.0135953627279452, "roaming_duvida": 0.046702607101486715, "internet_pacote_adicional": 0.40417449485419804, "beneficios_consulta": 0.08207652477999128, "plano_consulta": 0.26526539742694993, "roaming_pacote": 0.008767315861699604, "recarga_saldo": 0.0018040582708992732, "seguranca_perda_roubo": 0.004780534049506061, "bonus_nao_recebido": 0.012354140740250083, "sem_correspondencia": 0.13639719385703844}, "confidence": 0.40417449485419804, "input_tokens": 42, "latency_ms": 23.83124300001782} +{"id": "g0234-roaming_pacote-regionalismo-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.008352078968829784, "roaming_duvida": 0.07259755926920967, "troca_numero": 0.0011657523513537759, "bonus_nao_recebido": 0.01073637824990939, "internet_pacote_adicional": 0.6065108442120686, "roaming_pacote": 0.09985682563480473, "roaming_cobranca": 0.030580640017911474, "sem_correspondencia": 0.1701999212959126}, "confidence": 0.6065108442120686, "input_tokens": 43, "latency_ms": 16.649388000018917} +{"id": "g0234-roaming_pacote-regionalismo-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"plano_consulta": 0.0528393874050654, "roaming_pacote": 0.4872706550630579, "internet_pacote_adicional": 0.15383346436110684, "conta_pagamento_confirmacao": 0.019721582605397636, "roaming_cobranca": 0.04622338356905946, "roaming_duvida": 0.06562934840332474, "suporte_sem_sinal": 0.06172129907355196, "sem_correspondencia": 0.11276087951943606}, "confidence": 0.4872706550630579, "input_tokens": 48, "latency_ms": 17.387615000018286} +{"id": "g0234-roaming_pacote-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.017614582602720474, "roaming_cobranca": 0.010065156063246978, "internet_pacote_adicional": 0.8681917810855204, "sem_correspondencia": 0.10412848024851218}, "confidence": 0.8681917810855204, "input_tokens": 48, "latency_ms": 15.524100000050112} +{"id": "g0236-roaming_pacote-longo_contexto-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida", "suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 303, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.18907983741968748, "internet_problema_conexao": 0.046192512260321617, "seguranca_fraude": 0.014106091216996991, "marketplace_pedido": 0.03088466473582882, "roaming_duvida": 0.1781683279437447, "roaming_pacote": 0.31923502921488156, "roaming_cobranca": 0.09779901875405772, "sem_correspondencia": 0.12453451845448105}, "confidence": 0.31923502921488156, "input_tokens": 106, "latency_ms": 20.779536999953052} +{"id": "g0236-roaming_pacote-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 257, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.08813742745229812, "roaming_duvida": 0.2258725514830474, "internet_pacote_adicional": 0.5126326198719282, "sem_correspondencia": 0.17335740119272622}, "confidence": 0.5126326198719282, "input_tokens": 95, "latency_ms": 16.270707999979095} +{"id": "g0236-roaming_pacote-longo_contexto-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 99, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.637852889507894, "roaming_cobranca": 0.0699569787073693, "suporte_configuracao": 0.0418423961430683, "roaming_pacote": 0.06081693823514142, "suporte_sem_sinal": 0.036881941280106315, "fidelidade_resgate": 0.008738192487544169, "vas_cancelamento": 0.002964758464878831, "negociacao_religacao": 0.004009497706515196, "roaming_duvida": 0.06857554424542707, "desconto_retencao": 0.009821831907891203, "marketplace_compra": 0.010962333226455921, "sem_correspondencia": 0.047576698087708306}, "confidence": 0.637852889507894, "input_tokens": 99, "latency_ms": 26.902636000045277} +{"id": "g0236-roaming_pacote-longo_contexto-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 238, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.37846793913770227, "bonus_nao_recebido": 0.014261311545958588, "internet_problema_conexao": 0.02448539010885733, "roaming_cobranca": 0.09363379873933515, "roaming_pacote": 0.3117297224981863, "roaming_duvida": 0.07361454358963808, "desconto_retencao": 0.00453675156054526, "sem_correspondencia": 0.09927054281977706}, "confidence": 0.37846793913770227, "input_tokens": 91, "latency_ms": 21.122109999964778} +{"id": "g0236-roaming_pacote-longo_contexto-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 230, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.018751913400018024, "roaming_pacote": 0.00991208277658342, "beneficios_consulta": 0.052602036997482324, "troca_numero": 0.0011874564046526937, "portabilidade": 0.009762862550629156, "vas_cancelamento": 0.0027152702270227184, "conta_contestacao": 0.030099410111687156, "marketplace_compra": 0.012209881845038063, "internet_pacote_adicional": 0.5122071427671796, "suporte_configuracao": 0.037086039224628005, "roaming_duvida": 0.09804291130887163, "conta_pagamento_confirmacao": 0.010156751457808895, "atendimento_humano": 0.03266736070927122, "suporte_chip_esim": 0.0022685893004937073, "plano_nova_linha": 0.04742226678441833, "sem_correspondencia": 0.12290802413421507}, "confidence": 0.5122071427671796, "input_tokens": 81, "latency_ms": 31.92819899999222} +{"id": "g0236-roaming_pacote-longo_contexto-05-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.2458806563940669, "vas_contratacao": 0.0249391317930073, "suporte_sem_sinal": 0.048574385862626426, "roaming_duvida": 0.15842675181638724, "reclamacao_atendimento": 0.03048916631552972, "internet_consumo": 0.024388943651149568, "roaming_pacote": 0.18962598456265076, "plano_nova_linha": 0.010177196330496364, "roaming_cobranca": 0.02779269121479974, "internet_pacote_adicional": 0.1566142639174984, "conta_segunda_via": 0.004862135898083158, "sem_correspondencia": 0.07822869224370446}, "confidence": 0.2458806563940669, "input_tokens": 84, "latency_ms": 27.093349999972816} +{"id": "g0236-roaming_pacote-longo_contexto-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 241, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.08955708968959081, "roaming_pacote": 0.34290183015899134, "internet_pacote_adicional": 0.4483967089357444, "sem_correspondencia": 0.11914437121567345}, "confidence": 0.4483967089357444, "input_tokens": 89, "latency_ms": 16.386431999990236} +{"id": "g0236-roaming_pacote-longo_contexto-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 228, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.02909510085510589, "conta_segunda_via": 0.009896456771309476, "fidelidade_resgate": 0.007137708060131808, "bonus_nao_recebido": 0.004768588375900811, "plano_consulta": 0.18051514746276962, "atendimento_humano": 0.01817824241127898, "roaming_cobranca": 0.010186434287041447, "roaming_pacote": 0.007452391700064747, "recarga_realizar": 0.0023505472502436736, "conta_explicacao": 0.01954943789236793, "internet_pacote_adicional": 0.6498195250595937, "sem_correspondencia": 0.06105041987419192}, "confidence": 0.6498195250595937, "input_tokens": 90, "latency_ms": 25.02994700000727} +{"id": "g0236-roaming_pacote-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 202, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.1028219730855837, "internet_pacote_adicional": 0.5019270042003419, "marketplace_pedido": 0.014486440985666192, "internet_problema_conexao": 0.005621567677758323, "vas_contratacao": 0.08573338895916474, "roaming_cobranca": 0.1653107507725631, "negociacao_divida": 0.006672810577461294, "conta_vencimento": 0.0020561904540018273, "atendimento_humano": 0.013572762342648325, "seguranca_perda_roubo": 0.0015634247831000803, "beneficios_consulta": 0.06138727643159694, "sem_correspondencia": 0.038846409730113586}, "confidence": 0.5019270042003419, "input_tokens": 82, "latency_ms": 24.727877000032095} +{"id": "g0236-roaming_pacote-longo_contexto-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 201, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"portabilidade": 0.01315289301216105, "bonus_nao_recebido": 0.007474349988309323, "plano_nova_linha": 0.022714611679672515, "roaming_duvida": 0.009132207587109663, "roaming_pacote": 0.007562697112470343, "seguranca_perda_roubo": 0.004595681667901037, "suporte_sem_sinal": 0.035523616616997655, "recarga_realizar": 0.002291966749502957, "recarga_saldo": 0.001266387088349622, "internet_pacote_adicional": 0.6270730643644733, "roaming_cobranca": 0.00948536790971757, "fidelidade_pontos": 0.015002020057920607, "suporte_configuracao": 0.1942440019258685, "fidelidade_resgate": 0.005489837508001017, "cancelamento_linha": 0.0013539902021712637, "sem_correspondencia": 0.04363730652937354}, "confidence": 0.6270730643644733, "input_tokens": 76, "latency_ms": 32.30217099996935} +{"id": "g0236-roaming_pacote-longo_contexto-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"suporte_sem_sinal": 0.02339186161016232, "internet_pacote_adicional": 0.2259812846689282, "roaming_cobranca": 0.05425786319349279, "roaming_pacote": 0.28663506579625053, "recarga_saldo": 0.004006165888688771, "fidelidade_resgate": 0.010922296908545601, "desconto_retencao": 0.008176985897387102, "internet_problema_conexao": 0.007674370152914947, "parceiros_ofertas": 0.042209014187780496, "vas_consulta": 0.06409629238476874, "conta_explicacao": 0.011764202343585543, "atendimento_humano": 0.021851677457200666, "beneficios_consulta": 0.0671999288558899, "roaming_duvida": 0.11459198830878635, "seguranca_fraude": 0.01064338719397003, "sem_correspondencia": 0.04659761515164803}, "confidence": 0.28663506579625053, "input_tokens": 84, "latency_ms": 32.865974999992886} +{"id": "g0236-roaming_pacote-longo_contexto-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.23416351043615688, "roaming_cobranca": 0.08131464661636927, "marketplace_pedido": 0.0547990730568663, "roaming_pacote": 0.17788022955373187, "recarga_nao_creditada": 0.00450774846048372, "suporte_chip_esim": 0.00867140861605937, "internet_pacote_adicional": 0.14925991165555916, "sem_correspondencia": 0.2894034716047735}, "confidence": 0.2894034716047735, "input_tokens": 82, "latency_ms": 18.998442999986764} +{"id": "g0240-roaming_duvida-erros_digitacao-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_fraude": 0.04273738030697972, "recarga_realizar": 0.004579607465559355, "bonus_nao_recebido": 0.026922064303190475, "beneficios_consulta": 0.18147932263432923, "conta_contestacao": 0.05027020797536087, "roaming_cobranca": 0.033923127262638915, "portabilidade": 0.009917332007249176, "cadastro_atualizacao": 0.04159781398769936, "suporte_configuracao": 0.03810555172123837, "vas_contratacao": 0.01968601002821341, "internet_pacote_adicional": 0.2700310687725405, "roaming_duvida": 0.06639140943276002, "suporte_chip_esim": 0.01974367938553809, "conta_pagamento_confirmacao": 0.02554668710450362, "roaming_pacote": 0.022542577572801373, "sem_correspondencia": 0.14652616003939747}, "confidence": 0.2700310687725405, "input_tokens": 46, "latency_ms": 31.43341899999541} +{"id": "g0240-roaming_duvida-erros_digitacao-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.06714557098756438, "roaming_cobranca": 0.08256866022466, "atendimento_humano": 0.1320520785971506, "portabilidade": 0.011789014541005689, "roaming_duvida": 0.5281215300259711, "reclamacao_atendimento": 0.017808759551851527, "internet_consumo": 0.02721728565689682, "sem_correspondencia": 0.13329710041489992}, "confidence": 0.5281215300259711, "input_tokens": 48, "latency_ms": 17.04047900000205} +{"id": "g0240-roaming_duvida-erros_digitacao-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"cadastro_atualizacao": 0.08282021517960575, "vas_contratacao": 0.01926784050832153, "negociacao_religacao": 0.013864578821240335, "suporte_chip_esim": 0.022661423542793522, "beneficios_consulta": 0.14699727447421293, "recarga_saldo": 0.004028985783754702, "roaming_duvida": 0.038514234520175106, "internet_pacote_adicional": 0.2815374164813306, "desconto_retencao": 0.021103181161112147, "marketplace_compra": 0.05336250791976935, "roaming_pacote": 0.009003117772782497, "roaming_cobranca": 0.017203880650217353, "vas_cancelamento": 0.0042666071531667175, "conta_contestacao": 0.05615320114203283, "plano_nova_linha": 0.023857429868012415, "sem_correspondencia": 0.20535810502147223}, "confidence": 0.2815374164813306, "input_tokens": 43, "latency_ms": 30.79015499997695} +{"id": "g0240-roaming_duvida-erros_digitacao-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.05566248483597352, "suporte_sem_sinal": 0.1711812110966783, "cadastro_atualizacao": 0.0420078621131526, "roaming_duvida": 0.08110404487722962, "vas_consulta": 0.10739534733236535, "recarga_saldo": 0.0034020905173614076, "suporte_configuracao": 0.05997361041693951, "roaming_pacote": 0.015834301179242467, "suporte_chip_esim": 0.0049981463887418896, "internet_pacote_adicional": 0.29113822199313344, "negociacao_divida": 0.023590923427349662, "sem_correspondencia": 0.14371175582183227}, "confidence": 0.29113822199313344, "input_tokens": 46, "latency_ms": 24.35290599999007} +{"id": "g0240-roaming_duvida-erros_digitacao-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.03006194349852662, "internet_pacote_adicional": 0.15812657795584747, "conta_contestacao": 0.13358621317928593, "internet_problema_conexao": 0.031339298977524924, "roaming_cobranca": 0.01831793415125171, "atendimento_humano": 0.10824191585403203, "roaming_duvida": 0.04638725153131492, "roaming_pacote": 0.015537019840726191, "internet_consumo": 0.14265245219131809, "cancelamento_linha": 0.0018851368248720703, "recarga_realizar": 0.003667530841660962, "plano_troca": 0.013364893402948361, "cadastro_atualizacao": 0.06079095610527921, "desconto_retencao": 0.03704652567912805, "negociacao_divida": 0.018296029444266153, "sem_correspondencia": 0.18069832052201729}, "confidence": 0.18069832052201729, "input_tokens": 48, "latency_ms": 30.457741000020633} +{"id": "g0240-roaming_duvida-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08655991614848173, "recarga_realizar": 0.0100417651804964, "desconto_retencao": 0.03498003716532231, "plano_consulta": 0.16817735542786424, "atendimento_humano": 0.07855475139098571, "roaming_pacote": 0.015621495811416666, "fidelidade_pontos": 0.1428236101878936, "plano_troca": 0.03991920970184677, "suporte_sem_sinal": 0.15840468194198024, "fidelidade_resgate": 0.041206051661965754, "roaming_cobranca": 0.015141474449707508, "sem_correspondencia": 0.20856965093203905}, "confidence": 0.20856965093203905, "input_tokens": 44, "latency_ms": 22.657420000030015} +{"id": "g0240-roaming_duvida-erros_digitacao-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.09187936012108058, "internet_problema_conexao": 0.009849237250585377, "suporte_chip_esim": 0.004536493668696395, "internet_pacote_adicional": 0.0756470707925584, "roaming_pacote": 0.12072911079769272, "conta_explicacao": 0.02258084894368188, "roaming_duvida": 0.37181439891881946, "suporte_sem_sinal": 0.07331137338659342, "marketplace_compra": 0.022440370109564522, "plano_nova_linha": 0.03199139600994607, "beneficios_consulta": 0.06294960511024221, "sem_correspondencia": 0.11227073489053901}, "confidence": 0.37181439891881946, "input_tokens": 47, "latency_ms": 24.085715000012442} +{"id": "g0240-roaming_duvida-erros_digitacao-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.014666748387745112, "recarga_saldo": 0.0038614308526588163, "desconto_retencao": 0.020979720789834674, "internet_consumo": 0.050700612394789873, "roaming_cobranca": 0.11768874652334987, "roaming_pacote": 0.1343811998919634, "conta_segunda_via": 0.05977474968143981, "internet_problema_conexao": 0.005058619568273663, "reclamacao_atendimento": 0.045353769888751866, "suporte_sem_sinal": 0.08141588277422142, "roaming_duvida": 0.3353033612078216, "sem_correspondencia": 0.1308151580391499}, "confidence": 0.3353033612078216, "input_tokens": 45, "latency_ms": 23.311439999986305} +{"id": "g0240-roaming_duvida-erros_digitacao-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.04324890669132685, "negociacao_divida": 0.009820207944307283, "conta_explicacao": 0.017722899077718242, "roaming_duvida": 0.39012467824842345, "marketplace_compra": 0.030913127557455445, "plano_troca": 0.007028377608369684, "suporte_configuracao": 0.047621846154684344, "portabilidade": 0.008880499742105138, "roaming_cobranca": 0.043680451769679364, "suporte_sem_sinal": 0.07952263198837393, "roaming_pacote": 0.04213612522730965, "conta_debito_automatico_digital": 0.01960427312217255, "vas_consulta": 0.11497262109539227, "beneficios_consulta": 0.025420401221681013, "internet_consumo": 0.028537901091819723, "sem_correspondencia": 0.09076505145918108}, "confidence": 0.39012467824842345, "input_tokens": 43, "latency_ms": 30.654320000053303} +{"id": "g0240-roaming_duvida-erros_digitacao-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.056223815546428524, "conta_pagamento_confirmacao": 0.06673585430829648, "desconto_retencao": 0.0300252801451984, "roaming_duvida": 0.23660854312138183, "roaming_cobranca": 0.08398010339272842, "plano_troca": 0.012963675519568901, "plano_consulta": 0.11549114102476707, "vas_contratacao": 0.019224564921146714, "roaming_pacote": 0.1635795337418415, "seguranca_perda_roubo": 0.02411906724079411, "internet_problema_conexao": 0.014482063754513882, "sem_correspondencia": 0.17656635728333417}, "confidence": 0.23660854312138183, "input_tokens": 41, "latency_ms": 23.793608000005406} +{"id": "g0240-roaming_duvida-erros_digitacao-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"roaming_pacote": 0.028764936603397784, "marketplace_compra": 0.10125887139277655, "plano_consulta": 0.397685219235375, "recarga_nao_creditada": 0.004737982755876243, "roaming_duvida": 0.09759886290425515, "internet_problema_conexao": 0.037935087431803856, "roaming_cobranca": 0.03692554861319114, "sem_correspondencia": 0.2950934910633243}, "confidence": 0.397685219235375, "input_tokens": 42, "latency_ms": 16.830958000014107} +{"id": "g0240-roaming_duvida-erros_digitacao-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.08992543205507743, "roaming_duvida": 0.2609365323325475, "roaming_pacote": 0.04336010729313056, "sem_correspondencia": 0.6057779283192445}, "confidence": 0.6057779283192445, "input_tokens": 39, "latency_ms": 15.755780000006325} +{"id": "g0241-roaming_duvida-regionalismo-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.01838904591815105, "conta_explicacao": 0.029973933026583, "fidelidade_resgate": 0.008296912412391418, "roaming_cobranca": 0.11240062695144673, "reclamacao_atendimento": 0.02130270531322501, "roaming_duvida": 0.45973404556909137, "conta_contestacao": 0.01728823382722983, "plano_nova_linha": 0.009278405319476048, "marketplace_pedido": 0.02648241964753837, "conta_segunda_via": 0.07685399686017637, "roaming_pacote": 0.11613723462615558, "sem_correspondencia": 0.10386244052853524}, "confidence": 0.45973404556909137, "input_tokens": 69, "latency_ms": 24.103987999978926} +{"id": "g0241-roaming_duvida-regionalismo-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.08737730231256055, "internet_problema_conexao": 0.010365417270345251, "reclamacao_atendimento": 0.02396455946868335, "conta_debito_automatico_digital": 0.017906131551261896, "marketplace_pedido": 0.024034747657182828, "vas_cancelamento": 0.003397897526056904, "roaming_cobranca": 0.13827631182836306, "roaming_duvida": 0.3643087134543791, "roaming_pacote": 0.19471666038601404, "conta_contestacao": 0.01577249593001825, "negociacao_divida": 0.01702403690087479, "sem_correspondencia": 0.10285572571426}, "confidence": 0.3643087134543791, "input_tokens": 61, "latency_ms": 24.186224000004586} +{"id": "g0241-roaming_duvida-regionalismo-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 0.0862765285498029, "cancelamento_linha": 0.004342597218588492, "negociacao_divida": 0.016673383295597793, "plano_nova_linha": 0.007391652501936372, "conta_explicacao": 0.034103700918303996, "beneficios_consulta": 0.09319116691581386, "roaming_duvida": 0.3113982850017007, "conta_vencimento": 0.005665624362514028, "portabilidade": 0.00894064692032383, "roaming_pacote": 0.07459760870650198, "roaming_cobranca": 0.0934998593882114, "vas_cancelamento": 0.0035882831676889663, "parceiros_ofertas": 0.04167077548747057, "troca_numero": 0.0030218564717103356, "suporte_chip_esim": 0.03948842952918406, "sem_correspondencia": 0.1761496015646507}, "confidence": 0.3113982850017007, "input_tokens": 53, "latency_ms": 28.846346000023004} +{"id": "g0241-roaming_duvida-regionalismo-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.3709357601961947, "roaming_pacote": 0.06209175658772925, "roaming_cobranca": 0.11243893876307838, "sem_correspondencia": 0.4545335444529977}, "confidence": 0.4545335444529977, "input_tokens": 69, "latency_ms": 16.628745999980765} +{"id": "g0241-roaming_duvida-regionalismo-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.02382461784237266, "roaming_duvida": 0.5668681553766569, "roaming_cobranca": 0.05614152992497316, "sem_correspondencia": 0.3531656968559973}, "confidence": 0.5668681553766569, "input_tokens": 55, "latency_ms": 15.963474000045608} +{"id": "g0241-roaming_duvida-regionalismo-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0973129190704754, "roaming_duvida": 0.5065513811517404, "roaming_pacote": 0.09386072982951454, "sem_correspondencia": 0.30227496994826963}, "confidence": 0.5065513811517404, "input_tokens": 54, "latency_ms": 15.598683999996865} +{"id": "g0241-roaming_duvida-regionalismo-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.30215930776911226, "vas_consulta": 0.1149848842423753, "cadastro_atualizacao": 0.054110295780809406, "roaming_cobranca": 0.0950837800775359, "negociacao_divida": 0.03692008535164363, "internet_consumo": 0.03122544458178216, "roaming_pacote": 0.09660168685441865, "conta_contestacao": 0.04177676491419189, "beneficios_consulta": 0.08148768500559574, "troca_numero": 0.002646093941093385, "parceiros_ofertas": 0.02173929091077212, "sem_correspondencia": 0.12126468057066955}, "confidence": 0.30215930776911226, "input_tokens": 51, "latency_ms": 22.146478999957253} +{"id": "g0241-roaming_duvida-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.041262603835061896, "roaming_pacote": 0.18870320705283575, "bonus_nao_recebido": 0.05067056360836442, "seguranca_fraude": 0.08654314182836777, "suporte_configuracao": 0.03365522957978514, "parceiros_ofertas": 0.05730763013689633, "roaming_cobranca": 0.2518774838908298, "sem_correspondencia": 0.28998014006785894}, "confidence": 0.28998014006785894, "input_tokens": 67, "latency_ms": 18.049062999978105} +{"id": "g0241-roaming_duvida-regionalismo-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0825438319689098, "roaming_duvida": 0.49562699736554183, "roaming_pacote": 0.06754120187680417, "sem_correspondencia": 0.3542879687887442}, "confidence": 0.49562699736554183, "input_tokens": 49, "latency_ms": 15.615259000014703} +{"id": "g0241-roaming_duvida-regionalismo-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.3331848296065114, "seguranca_fraude": 0.027865399811201546, "recarga_nao_creditada": 0.013064047912328186, "vas_cancelamento": 0.011243687649422088, "conta_explicacao": 0.07114016824222662, "roaming_duvida": 0.19655362749146152, "roaming_pacote": 0.020131304335150382, "cadastro_atualizacao": 0.03656656572235391, "recarga_realizar": 0.009120947443520159, "negociacao_religacao": 0.016429326999912824, "roaming_cobranca": 0.031015859108004667, "sem_correspondencia": 0.2336842356779067}, "confidence": 0.3331848296065114, "input_tokens": 58, "latency_ms": 23.53353099999822} +{"id": "g0241-roaming_duvida-regionalismo-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.014864246817790108, "recarga_nao_creditada": 0.008083991023499243, "roaming_cobranca": 0.11525747534213279, "cancelamento_linha": 0.005854417749862918, "internet_pacote_adicional": 0.2666545592244719, "portabilidade": 0.013316260128688612, "parceiros_ofertas": 0.039020114846214454, "recarga_realizar": 0.006524276654516468, "roaming_pacote": 0.13705198887988518, "marketplace_compra": 0.029704277385250808, "roaming_duvida": 0.19497670832484157, "vas_cancelamento": 0.003833450029142062, "internet_problema_conexao": 0.01619779740881856, "conta_segunda_via": 0.02711688251686946, "fidelidade_resgate": 0.0146146206951537, "sem_correspondencia": 0.10692893297286218}, "confidence": 0.2666545592244719, "input_tokens": 65, "latency_ms": 30.365044000006947} +{"id": "g0241-roaming_duvida-regionalismo-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.4324250317906968, "roaming_cobranca": 0.08797487068120101, "roaming_pacote": 0.08030595064847061, "sem_correspondencia": 0.3992941468796316}, "confidence": 0.4324250317906968, "input_tokens": 61, "latency_ms": 15.902974000027825} +{"id": "g0242-roaming_duvida-emocional-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 0.020116961867172642, "cancelamento_linha": 0.0014484556872935885, "conta_explicacao": 0.0434998446592993, "roaming_pacote": 0.2026465919210296, "plano_consulta": 0.14004896145860285, "plano_nova_linha": 0.004845395999294621, "roaming_cobranca": 0.08311387638195826, "seguranca_fraude": 0.018297260058418797, "roaming_duvida": 0.3259268003722588, "internet_problema_conexao": 0.008473487307501361, "internet_consumo": 0.02856878661226178, "fidelidade_resgate": 0.011642532061255064, "vas_contratacao": 0.011247665271730323, "marketplace_pedido": 0.01746784468834352, "recarga_nao_creditada": 0.0012199174000744304, "sem_correspondencia": 0.08143561825350508}, "confidence": 0.3259268003722588, "input_tokens": 55, "latency_ms": 30.833319999999276} +{"id": "g0242-roaming_duvida-emocional-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.29646233662936783, "suporte_sem_sinal": 0.12312045338199978, "recarga_nao_creditada": 0.004028603096466982, "cancelamento_linha": 0.00604586182679916, "roaming_pacote": 0.07128154712130558, "roaming_cobranca": 0.07469770548839307, "roaming_duvida": 0.2402446942108866, "sem_correspondencia": 0.184118798244781}, "confidence": 0.29646233662936783, "input_tokens": 46, "latency_ms": 17.083658999979434} +{"id": "g0242-roaming_duvida-emocional-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.4142344969182182, "vas_contratacao": 0.0239402209211182, "conta_segunda_via": 0.06715743368784774, "roaming_pacote": 0.13211409993682244, "parceiros_ofertas": 0.08968541193167515, "roaming_cobranca": 0.08942134099865967, "reclamacao_atendimento": 0.03180742695568925, "sem_correspondencia": 0.15163956864996941}, "confidence": 0.4142344969182182, "input_tokens": 47, "latency_ms": 17.112804000021242} +{"id": "g0242-roaming_duvida-emocional-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 92, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.49691361207284857, "roaming_pacote": 0.07498383075095232, "roaming_cobranca": 0.08625718437092397, "sem_correspondencia": 0.34184537280527516}, "confidence": 0.49691361207284857, "input_tokens": 47, "latency_ms": 15.533188000006248} +{"id": "g0242-roaming_duvida-emocional-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.34410660049060676, "roaming_pacote": 0.112277743873754, "internet_problema_conexao": 0.014891107314884904, "roaming_cobranca": 0.1898908850780254, "plano_nova_linha": 0.015306718414676564, "cadastro_atualizacao": 0.0352899560045524, "desconto_retencao": 0.06617905501534575, "sem_correspondencia": 0.2220579338081542}, "confidence": 0.34410660049060676, "input_tokens": 40, "latency_ms": 17.11592300000575} +{"id": "g0242-roaming_duvida-emocional-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_pontos": 0.021241961699896245, "cadastro_atualizacao": 0.03845880298795225, "internet_problema_conexao": 0.01681968993977622, "plano_nova_linha": 0.006842000154579063, "suporte_chip_esim": 0.01116642390237375, "internet_consumo": 0.03200586611050515, "marketplace_compra": 0.021776186971565865, "atendimento_humano": 0.03274750065120637, "roaming_cobranca": 0.1045699822258292, "roaming_duvida": 0.3307326239665752, "bonus_nao_recebido": 0.004373062536410116, "vas_contratacao": 0.008988197237821769, "plano_troca": 0.005597031381635029, "marketplace_pedido": 0.024925616404549537, "roaming_pacote": 0.18829070610328885, "sem_correspondencia": 0.15146434772603537}, "confidence": 0.3307326239665752, "input_tokens": 44, "latency_ms": 30.919625000024098} +{"id": "g0242-roaming_duvida-emocional-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.03646919429085937, "conta_segunda_via": 0.09849159217736216, "suporte_chip_esim": 0.025938074504362755, "roaming_pacote": 0.16546572405822024, "roaming_duvida": 0.2724060956454518, "conta_debito_automatico_digital": 0.02271824097279338, "roaming_cobranca": 0.08804000733710811, "sem_correspondencia": 0.2904710710138422}, "confidence": 0.2904710710138422, "input_tokens": 58, "latency_ms": 18.600549000041156} +{"id": "g0242-roaming_duvida-emocional-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.09231645946280094, "roaming_cobranca": 0.14275019722803545, "roaming_duvida": 0.39871929293635666, "sem_correspondencia": 0.3662140503728069}, "confidence": 0.39871929293635666, "input_tokens": 48, "latency_ms": 15.677261999996972} +{"id": "g0242-roaming_duvida-emocional-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_problema_conexao": 0.016073022620525738, "reclamacao_atendimento": 0.05785546363644103, "cancelamento_linha": 0.004341518160700982, "suporte_sem_sinal": 0.05848849099058101, "roaming_cobranca": 0.0342533672892834, "conta_contestacao": 0.03640225612335569, "roaming_pacote": 0.02713872835006446, "recarga_saldo": 0.009136800858009166, "parceiros_ofertas": 0.04882052897088674, "roaming_duvida": 0.3453162037538966, "plano_consulta": 0.06284094846537235, "recarga_realizar": 0.006729725678086704, "vas_consulta": 0.08056748016875279, "conta_debito_automatico_digital": 0.008293049680948492, "conta_segunda_via": 0.02015927459707672, "sem_correspondencia": 0.18358314065601813}, "confidence": 0.3453162037538966, "input_tokens": 41, "latency_ms": 29.806308999980047} +{"id": "g0242-roaming_duvida-emocional-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.10941479842767045, "suporte_chip_esim": 0.006692449880419525, "roaming_cobranca": 0.06284095516244045, "conta_pagamento_confirmacao": 0.014405092767345718, "cancelamento_linha": 0.0015020591460493686, "atendimento_humano": 0.12988820972130388, "conta_explicacao": 0.01624973155691536, "suporte_sem_sinal": 0.1429055053197508, "plano_nova_linha": 0.0045934459642691106, "marketplace_pedido": 0.014073776654426214, "recarga_nao_creditada": 0.0011713326766808964, "roaming_duvida": 0.3447237593008207, "vas_contratacao": 0.010853981536104871, "marketplace_compra": 0.012988328675062551, "suporte_configuracao": 0.03728956015001938, "sem_correspondencia": 0.09040701306072071}, "confidence": 0.3447237593008207, "input_tokens": 53, "latency_ms": 31.752608000033433} +{"id": "g0242-roaming_duvida-emocional-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.01269991486848019, "atendimento_humano": 0.040222223127002084, "roaming_pacote": 0.052802967823616105, "internet_pacote_adicional": 0.10704388277549787, "negociacao_religacao": 0.006358567045626775, "recarga_realizar": 0.0013085654702131772, "internet_consumo": 0.08263232410822786, "suporte_sem_sinal": 0.11940230215108552, "roaming_duvida": 0.38472195770042233, "roaming_cobranca": 0.036791335131755844, "conta_debito_automatico_digital": 0.0012451114375438587, "sem_correspondencia": 0.1547708483605284}, "confidence": 0.38472195770042233, "input_tokens": 38, "latency_ms": 23.465687999987495} +{"id": "g0242-roaming_duvida-emocional-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.07805715897423808, "roaming_pacote": 0.047780057142076324, "roaming_duvida": 0.6027100412826222, "sem_correspondencia": 0.27145274260106345}, "confidence": 0.6027100412826222, "input_tokens": 46, "latency_ms": 16.010440999991715} +{"id": "g0245-roaming_cobranca-curto_neutro-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.13768772332084336, "bonus_nao_recebido": 0.05268356032304036, "negociacao_religacao": 0.027471677436019564, "recarga_realizar": 0.008322853323724245, "marketplace_compra": 0.030191418662015673, "roaming_duvida": 0.19164472193683937, "suporte_configuracao": 0.04128967836020631, "roaming_cobranca": 0.11841261000890159, "recarga_nao_creditada": 0.015164443728741695, "conta_contestacao": 0.16061774862779193, "suporte_chip_esim": 0.008987498176691647, "sem_correspondencia": 0.20752606609518423}, "confidence": 0.20752606609518423, "input_tokens": 37, "latency_ms": 22.9518409999514} +{"id": "g0245-roaming_cobranca-curto_neutro-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.022652484582050166, "vas_contratacao": 0.011073417081839485, "roaming_duvida": 0.19538979323296712, "recarga_saldo": 0.0029150999752576463, "cancelamento_linha": 0.0020621141980500623, "internet_consumo": 0.04321726059176615, "beneficios_consulta": 0.13105346323481512, "seguranca_fraude": 0.09897930966214886, "portabilidade": 0.008476982863978404, "roaming_pacote": 0.08067056574239659, "conta_contestacao": 0.11652945036315103, "marketplace_pedido": 0.030470227964549457, "marketplace_compra": 0.044834476173084586, "suporte_sem_sinal": 0.046013124501393755, "roaming_cobranca": 0.0633237290350894, "sem_correspondencia": 0.10233850079746219}, "confidence": 0.19538979323296712, "input_tokens": 32, "latency_ms": 29.424645000005967} +{"id": "g0245-roaming_cobranca-curto_neutro-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.15915623826465233, "roaming_pacote": 0.10555598240912255, "vas_contratacao": 0.01515920926544051, "roaming_duvida": 0.12537700663116394, "parceiros_ofertas": 0.04293557367075228, "conta_debito_automatico_digital": 0.02101629285461532, "roaming_cobranca": 0.18950377738802002, "internet_problema_conexao": 0.01523683220333186, "recarga_realizar": 0.004221854939561804, "negociacao_religacao": 0.018119041633981068, "suporte_sem_sinal": 0.09204849039281149, "sem_correspondencia": 0.21166970034654684}, "confidence": 0.21166970034654684, "input_tokens": 33, "latency_ms": 23.32804299999225} +{"id": "g0245-roaming_cobranca-curto_neutro-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.20247276711897533, "parceiros_ofertas": 0.0778518490618163, "cancelamento_linha": 0.012793512452951527, "roaming_pacote": 0.07815826909887263, "negociacao_divida": 0.04005382325655643, "roaming_cobranca": 0.1099863084122311, "conta_contestacao": 0.2658442633609959, "sem_correspondencia": 0.21283920723760075}, "confidence": 0.2658442633609959, "input_tokens": 33, "latency_ms": 17.110774999991918} +{"id": "g0245-roaming_cobranca-curto_neutro-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"negociacao_religacao": 0.011533467254820537, "internet_pacote_adicional": 0.28128019355103634, "conta_contestacao": 0.3155545336897864, "portabilidade": 0.004466213346235541, "marketplace_pedido": 0.029633937803741635, "roaming_cobranca": 0.021055747107889815, "seguranca_fraude": 0.12281332330852113, "roaming_pacote": 0.005441283414977239, "roaming_duvida": 0.02025541690523135, "atendimento_humano": 0.041015912401239134, "parceiros_ofertas": 0.027010582752203055, "sem_correspondencia": 0.11993938846431779}, "confidence": 0.3155545336897864, "input_tokens": 33, "latency_ms": 22.139325000011922} +{"id": "g0245-roaming_cobranca-curto_neutro-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.039649638207778795, "conta_contestacao": 0.17490003530671724, "conta_segunda_via": 0.10067263718740412, "conta_vencimento": 0.024760573433659384, "roaming_cobranca": 0.0833386309288253, "roaming_duvida": 0.28204732371552627, "plano_nova_linha": 0.010664627599274553, "sem_correspondencia": 0.28396653362081437}, "confidence": 0.28396653362081437, "input_tokens": 34, "latency_ms": 16.8063630000006} +{"id": "g0245-roaming_cobranca-curto_neutro-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.028857194110482147, "roaming_pacote": 0.015193829381071411, "conta_contestacao": 0.10321457842729122, "sem_correspondencia": 0.8527343980811553}, "confidence": 0.8527343980811553, "input_tokens": 36, "latency_ms": 17.362276000028487} +{"id": "g0245-roaming_cobranca-curto_neutro-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.1450125903475874, "plano_nova_linha": 0.020701146187051933, "roaming_cobranca": 0.012622491721069499, "conta_contestacao": 0.13854927114896345, "atendimento_humano": 0.05288847274146102, "portabilidade": 0.011163005839258089, "internet_consumo": 0.07865637705639794, "vas_consulta": 0.09299963907570753, "conta_pagamento_confirmacao": 0.1421156704403484, "recarga_nao_creditada": 0.0044472213835106056, "recarga_saldo": 0.007916378954535841, "marketplace_compra": 0.02762298716373482, "roaming_duvida": 0.01646754738923145, "roaming_pacote": 0.0068859487352276655, "bonus_nao_recebido": 0.014438619208400075, "sem_correspondencia": 0.22751263260751425}, "confidence": 0.22751263260751425, "input_tokens": 33, "latency_ms": 28.731418999996094} +{"id": "g0245-roaming_cobranca-curto_neutro-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.06698877782397727, "suporte_chip_esim": 0.034265904031522174, "roaming_pacote": 0.13094496053952012, "plano_troca": 0.013788940314072184, "roaming_cobranca": 0.08861122833281038, "conta_contestacao": 0.18884046063973647, "roaming_duvida": 0.16538775999190278, "sem_correspondencia": 0.3111719683264586}, "confidence": 0.3111719683264586, "input_tokens": 30, "latency_ms": 16.83481100002382} +{"id": "g0245-roaming_cobranca-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.13168002898052386, "roaming_duvida": 0.17755049781264687, "internet_consumo": 0.08403851240568956, "roaming_pacote": 0.048629061248108896, "suporte_chip_esim": 0.012544841727569693, "conta_contestacao": 0.12107245093246602, "conta_debito_automatico_digital": 0.04297177942140382, "sem_correspondencia": 0.38151282747159126}, "confidence": 0.38151282747159126, "input_tokens": 33, "latency_ms": 17.810156999985338} +{"id": "g0245-roaming_cobranca-curto_neutro-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"internet_consumo": 0.06682003169666453, "conta_contestacao": 0.10566597987518635, "plano_consulta": 0.0862238764205858, "atendimento_humano": 0.04269377438178737, "troca_numero": 0.002441549862735127, "roaming_duvida": 0.13094508413160885, "suporte_configuracao": 0.010958899547384292, "reclamacao_atendimento": 0.024760275635276635, "conta_pagamento_confirmacao": 0.08070044819872488, "conta_explicacao": 0.05686432393767104, "plano_troca": 0.005646369318764089, "seguranca_perda_roubo": 0.033512431527381474, "marketplace_compra": 0.019679613058611236, "portabilidade": 0.008003749741174111, "roaming_pacote": 0.1828877297038317, "sem_correspondencia": 0.14219586296261255}, "confidence": 0.1828877297038317, "input_tokens": 34, "latency_ms": 29.119042999980138} +{"id": "g0245-roaming_cobranca-curto_neutro-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"reclamacao_atendimento": 0.1407435381474477, "conta_pagamento_confirmacao": 0.05860519012089506, "recarga_realizar": 0.003687998264472939, "bonus_nao_recebido": 0.027690308052481724, "roaming_pacote": 0.006279748372492504, "vas_consulta": 0.12080726721917028, "roaming_cobranca": 0.006944471941096593, "roaming_duvida": 0.01165620791497367, "internet_consumo": 0.1252885753626017, "vas_contratacao": 0.013602206426477127, "conta_segunda_via": 0.026352241524881602, "conta_contestacao": 0.2682676900111096, "marketplace_pedido": 0.023881684888650122, "suporte_configuracao": 0.013644091727772343, "marketplace_compra": 0.018747052099218838, "sem_correspondencia": 0.13380172792625822}, "confidence": 0.2682676900111096, "input_tokens": 31, "latency_ms": 30.647421000026043} +{"id": "g0249-roaming_cobranca-emocional-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"recarga_saldo": 0.005757559984640293, "fidelidade_resgate": 0.022905120476767567, "desconto_retencao": 0.02196069792497448, "plano_troca": 0.011529539636609352, "roaming_pacote": 0.14927932522729478, "conta_contestacao": 0.17102283127870427, "conta_debito_automatico_digital": 0.010897400717919874, "roaming_duvida": 0.30056479377303874, "internet_problema_conexao": 0.018328793227391733, "internet_consumo": 0.03765788649804405, "roaming_cobranca": 0.10173739426567986, "sem_correspondencia": 0.148358656988935}, "confidence": 0.30056479377303874, "input_tokens": 62, "latency_ms": 25.161326999977973} +{"id": "g0249-roaming_cobranca-emocional-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.18181655115699202, "roaming_cobranca": 0.031041604055789183, "desconto_retencao": 0.028830331302197615, "roaming_pacote": 0.015893010689014747, "seguranca_fraude": 0.20082483032238385, "roaming_duvida": 0.12043509089186008, "conta_debito_automatico_digital": 0.07922088487630331, "sem_correspondencia": 0.3419376967054592}, "confidence": 0.3419376967054592, "input_tokens": 60, "latency_ms": 18.50050799998826} +{"id": "g0249-roaming_cobranca-emocional-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.025685669459576208, "bonus_nao_recebido": 0.014953745299264047, "cadastro_atualizacao": 0.060548289679878596, "roaming_duvida": 0.03382854111662979, "conta_segunda_via": 0.036973151741496284, "internet_pacote_adicional": 0.14386673050578586, "roaming_cobranca": 0.027210058226281815, "vas_cancelamento": 0.010321769704754277, "roaming_pacote": 0.013933650935156978, "conta_contestacao": 0.1225850041744741, "internet_problema_conexao": 0.16609300417775794, "vas_contratacao": 0.014097291759582875, "conta_explicacao": 0.05443733846934877, "conta_vencimento": 0.006053651124345843, "seguranca_fraude": 0.08197984718469206, "sem_correspondencia": 0.18743225644097455}, "confidence": 0.18743225644097455, "input_tokens": 61, "latency_ms": 32.28426399999762} +{"id": "g0249-roaming_cobranca-emocional-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.05443201959133148, "conta_contestacao": 0.16189217567443848, "roaming_cobranca": 0.1999620944261551, "sem_correspondencia": 0.583713710308075}, "confidence": 0.583713710308075, "input_tokens": 70, "latency_ms": 16.40702700001384} +{"id": "g0249-roaming_cobranca-emocional-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.29067728952107674, "roaming_pacote": 0.010093409925279745, "roaming_cobranca": 0.021036064996729113, "sem_correspondencia": 0.6781932355569145}, "confidence": 0.6781932355569145, "input_tokens": 61, "latency_ms": 15.929650999964906} +{"id": "g0249-roaming_cobranca-emocional-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.06751126393608665, "roaming_duvida": 0.1963225337074677, "parceiros_ofertas": 0.05867317341725985, "roaming_cobranca": 0.14429334436098668, "conta_contestacao": 0.18294306499105303, "suporte_configuracao": 0.04066650699576694, "conta_explicacao": 0.10788127136938147, "sem_correspondencia": 0.20170884122199767}, "confidence": 0.20170884122199767, "input_tokens": 60, "latency_ms": 16.99903799999447} +{"id": "g0249-roaming_cobranca-emocional-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.021703364125421606, "conta_contestacao": 0.12112396097626574, "roaming_cobranca": 0.03705580498039904, "sem_correspondencia": 0.8201168699179137}, "confidence": 0.8201168699179137, "input_tokens": 57, "latency_ms": 15.579071000047406} +{"id": "g0249-roaming_cobranca-emocional-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 0.1312091929494136, "recarga_saldo": 0.0075924395524951125, "portabilidade": 0.02093307460372984, "suporte_sem_sinal": 0.11006975030435574, "bonus_nao_recebido": 0.057513824845483945, "roaming_cobranca": 0.15107956331678304, "roaming_pacote": 0.06824581236071757, "fidelidade_pontos": 0.02589949931707886, "roaming_duvida": 0.16809522886450104, "conta_vencimento": 0.018185972930301334, "beneficios_consulta": 0.08916387590738548, "sem_correspondencia": 0.15201176504775443}, "confidence": 0.16809522886450104, "input_tokens": 58, "latency_ms": 22.73368099997697} +{"id": "g0249-roaming_cobranca-emocional-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"cancelamento_linha": 0.023522014674619385, "cadastro_atualizacao": 0.04475959929673371, "roaming_pacote": 0.006711190816431896, "vas_cancelamento": 0.011576119310264263, "conta_vencimento": 0.010889954339338629, "roaming_duvida": 0.018468512910176548, "internet_pacote_adicional": 0.443307952706067, "plano_consulta": 0.05612022266239757, "roaming_cobranca": 0.012064554246684695, "suporte_sem_sinal": 0.061210224822544484, "conta_contestacao": 0.18125327606697664, "sem_correspondencia": 0.1301163781477652}, "confidence": 0.443307952706067, "input_tokens": 68, "latency_ms": 24.10690300001761} +{"id": "g0249-roaming_cobranca-emocional-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.025574349248027047, "conta_contestacao": 0.08967675402278831, "roaming_cobranca": 0.043145783888485785, "sem_correspondencia": 0.8416031128406989}, "confidence": 0.8416031128406989, "input_tokens": 59, "latency_ms": 16.139416000044093} +{"id": "g0249-roaming_cobranca-emocional-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.07090392872733461, "conta_contestacao": 0.4095100722863466, "roaming_cobranca": 0.1302247983778061, "sem_correspondencia": 0.3893612006085127}, "confidence": 0.4095100722863466, "input_tokens": 59, "latency_ms": 15.793072000008124} +{"id": "g0249-roaming_cobranca-emocional-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.3540511442499278, "roaming_pacote": 0.01337571819639101, "roaming_cobranca": 0.03364802164453276, "sem_correspondencia": 0.5989251159091484}, "confidence": 0.5989251159091484, "input_tokens": 58, "latency_ms": 15.491782000026433} +{"id": "g0250-roaming_cobranca-longo_contexto-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"marketplace_compra": 0.07512302343443904, "roaming_duvida": 0.23707060262184007, "suporte_sem_sinal": 0.09873121746717782, "plano_consulta": 0.02375673812849199, "conta_explicacao": 0.051622818122504105, "roaming_cobranca": 0.12263556464350933, "desconto_retencao": 0.007560316867546872, "parceiros_ofertas": 0.0182801438716129, "suporte_chip_esim": 0.004130844242244286, "conta_contestacao": 0.2308759809742262, "roaming_pacote": 0.042997477955984666, "sem_correspondencia": 0.08721527167042271}, "confidence": 0.23707060262184007, "input_tokens": 95, "latency_ms": 25.937270000042645} +{"id": "g0250-roaming_cobranca-longo_contexto-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.3177301036973313, "roaming_cobranca": 0.3262458194232854, "roaming_pacote": 0.23291516651086758, "sem_correspondencia": 0.1231089103685157}, "confidence": 0.3262458194232854, "input_tokens": 96, "latency_ms": 16.67408699995576} +{"id": "g0250-roaming_cobranca-longo_contexto-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 246, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.20548977113526343, "plano_troca": 0.009919157114855491, "reclamacao_atendimento": 0.2161738300611725, "recarga_nao_creditada": 0.007275063195876251, "conta_contestacao": 0.34526547574701805, "roaming_pacote": 0.030928809810315858, "roaming_cobranca": 0.08106556438993526, "sem_correspondencia": 0.10388232854556316}, "confidence": 0.34526547574701805, "input_tokens": 91, "latency_ms": 18.712381000000278} +{"id": "g0250-roaming_cobranca-longo_contexto-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.17299811493699035, "conta_contestacao": 0.21645657657704342, "roaming_duvida": 0.024736564537314983, "portabilidade": 0.010490587883189541, "cadastro_atualizacao": 0.045741498342506126, "roaming_pacote": 0.005303977973841192, "roaming_cobranca": 0.011708379690418822, "sem_correspondencia": 0.5125643000586956}, "confidence": 0.5125643000586956, "input_tokens": 82, "latency_ms": 18.74595300000692} +{"id": "g0250-roaming_cobranca-longo_contexto-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 237, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.07534983651201245, "roaming_duvida": 0.11120548301870162, "seguranca_fraude": 0.0637405345516828, "roaming_pacote": 0.13338330034592374, "reclamacao_atendimento": 0.09543379464390893, "internet_consumo": 0.10320946708663016, "conta_contestacao": 0.23865907437848422, "seguranca_perda_roubo": 0.02072362033297425, "conta_pagamento_confirmacao": 0.025863860143854472, "desconto_retencao": 0.0036977071672121115, "roaming_cobranca": 0.07599297068394424, "sem_correspondencia": 0.052740351134671015}, "confidence": 0.23865907437848422, "input_tokens": 92, "latency_ms": 27.21535099999528} +{"id": "g0250-roaming_cobranca-longo_contexto-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"suporte_chip_esim": 0.027543739833985646, "bonus_nao_recebido": 0.050234827208615336, "roaming_duvida": 0.07599862523379503, "fidelidade_resgate": 0.029166016184426543, "roaming_cobranca": 0.03892366888143739, "conta_contestacao": 0.42488395376347093, "roaming_pacote": 0.01724807699680185, "sem_correspondencia": 0.3360010918974673}, "confidence": 0.42488395376347093, "input_tokens": 75, "latency_ms": 18.92456799998854} +{"id": "g0250-roaming_cobranca-longo_contexto-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 214, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.3799804236750813, "parceiros_ofertas": 0.03697125779625451, "roaming_pacote": 0.058985770177891285, "internet_problema_conexao": 0.03031732531353876, "roaming_cobranca": 0.243022830615407, "roaming_duvida": 0.16724603433649796, "plano_troca": 0.010295790976148604, "sem_correspondencia": 0.07318056710918058}, "confidence": 0.3799804236750813, "input_tokens": 84, "latency_ms": 18.27675800001316} +{"id": "g0250-roaming_cobranca-longo_contexto-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.05784599405700294, "roaming_cobranca": 0.0353932725681567, "conta_debito_automatico_digital": 0.2174181024037194, "plano_consulta": 0.08553972175105776, "roaming_pacote": 0.01869244355632082, "recarga_nao_creditada": 0.006216640566392348, "conta_contestacao": 0.19807513007961833, "sem_correspondencia": 0.3808186950177317}, "confidence": 0.3808186950177317, "input_tokens": 74, "latency_ms": 18.339088999994146} +{"id": "g0250-roaming_cobranca-longo_contexto-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"suporte_configuracao": 0.03507831413273881, "recarga_saldo": 0.004040034129415613, "roaming_cobranca": 0.2754430545960805, "roaming_duvida": 0.11411585961682909, "roaming_pacote": 0.14762641881346045, "parceiros_ofertas": 0.02946764122678691, "conta_contestacao": 0.3302556960026616, "sem_correspondencia": 0.06397298148202707}, "confidence": 0.3302556960026616, "input_tokens": 88, "latency_ms": 18.2746720000182} +{"id": "g0250-roaming_cobranca-longo_contexto-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.4131018368875521, "fidelidade_pontos": 0.03847905108193599, "roaming_duvida": 0.023008526395812075, "bonus_nao_recebido": 0.03840348357098522, "suporte_configuracao": 0.030598769712097136, "internet_problema_conexao": 0.04435938062559742, "recarga_realizar": 0.004389597874374113, "roaming_cobranca": 0.015232116360257796, "internet_pacote_adicional": 0.020089951543119405, "troca_numero": 0.0013085655624069017, "recarga_nao_creditada": 0.009039376532970362, "cancelamento_linha": 0.004663676319209546, "roaming_pacote": 0.00796359189639284, "plano_nova_linha": 0.003921047641512948, "desconto_retencao": 0.006425943922796234, "sem_correspondencia": 0.3390150840729799}, "confidence": 0.4131018368875521, "input_tokens": 80, "latency_ms": 30.858260000002247} +{"id": "g0250-roaming_cobranca-longo_contexto-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"internet_problema_conexao": 0.013622079013311077, "plano_troca": 0.004565596257881619, "conta_pagamento_confirmacao": 0.07413997722289453, "internet_consumo": 0.0515886359715017, "vas_contratacao": 0.006671406788571747, "conta_contestacao": 0.24456798792202392, "vas_cancelamento": 0.0040181616275776055, "roaming_cobranca": 0.15391321882776407, "reclamacao_atendimento": 0.1378102950226924, "roaming_duvida": 0.13685714231428162, "seguranca_fraude": 0.026000317211473296, "recarga_realizar": 0.0017071373252858925, "conta_vencimento": 0.003753568246213728, "roaming_pacote": 0.04670790625367091, "conta_debito_automatico_digital": 0.014384010721569123, "sem_correspondencia": 0.07969255927328678}, "confidence": 0.24456798792202392, "input_tokens": 92, "latency_ms": 34.73533699997233} +{"id": "g0250-roaming_cobranca-longo_contexto-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.32963529965956434, "conta_contestacao": 0.2898071473048735, "roaming_pacote": 0.08044750423239554, "sem_correspondencia": 0.30011004880316666}, "confidence": 0.32963529965956434, "input_tokens": 73, "latency_ms": 16.29719199996771} +{"id": "g0252-cadastro_atualizacao-curto_neutro-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.010303191667927942, "portabilidade": 0.01806631095223725, "cadastro_atualizacao": 0.6091372268605325, "sem_correspondencia": 0.36249327051930236}, "confidence": 0.6091372268605325, "input_tokens": 32, "latency_ms": 15.942486000028566} +{"id": "g0252-cadastro_atualizacao-curto_neutro-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.21253421180183185, "portabilidade": 0.019428211535206324, "cancelamento_linha": 0.0059869143008046116, "sem_correspondencia": 0.7620506623621572}, "confidence": 0.7620506623621572, "input_tokens": 35, "latency_ms": 16.12435900000264} +{"id": "g0252-cadastro_atualizacao-curto_neutro-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.011292193316322056, "reclamacao_atendimento": 0.03939389890680627, "beneficios_consulta": 0.1933118442565767, "cadastro_atualizacao": 0.2445974251079777, "conta_explicacao": 0.04290468333652526, "cancelamento_linha": 0.016103593962526943, "portabilidade": 0.028054673799502498, "sem_correspondencia": 0.4243416873137626}, "confidence": 0.4243416873137626, "input_tokens": 30, "latency_ms": 16.540569000028427} +{"id": "g0252-cadastro_atualizacao-curto_neutro-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_pontos": 0.19776332350760234, "portabilidade": 0.009807884679444295, "plano_troca": 0.012084104103850055, "conta_segunda_via": 0.02417184967896177, "vas_contratacao": 0.011362294650596155, "suporte_chip_esim": 0.01741223034810429, "fidelidade_resgate": 0.0377469397553984, "cancelamento_linha": 0.0028803972487146073, "reclamacao_atendimento": 0.028119226878342368, "roaming_cobranca": 0.0037818155198612036, "seguranca_perda_roubo": 0.013662302847492086, "marketplace_compra": 0.04443130635968693, "cadastro_atualizacao": 0.4098435038563188, "recarga_saldo": 0.005525289095670047, "troca_numero": 0.008953994127520369, "sem_correspondencia": 0.17245353734243632}, "confidence": 0.4098435038563188, "input_tokens": 31, "latency_ms": 29.180225999994036} +{"id": "g0252-cadastro_atualizacao-curto_neutro-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.02172228147306823, "vas_consulta": 0.1706880787612204, "fidelidade_resgate": 0.02101512451292085, "bonus_nao_recebido": 0.01545727820391177, "cadastro_atualizacao": 0.0983741139902218, "troca_numero": 0.0691502694179319, "portabilidade": 0.024170436100124024, "sem_correspondencia": 0.579422417540601}, "confidence": 0.579422417540601, "input_tokens": 29, "latency_ms": 16.672169999992548} +{"id": "g0252-cadastro_atualizacao-curto_neutro-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.021319743464251216, "cancelamento_linha": 0.014666804262748776, "cadastro_atualizacao": 0.1721989381072934, "sem_correspondencia": 0.7918145141657066}, "confidence": 0.7918145141657066, "input_tokens": 29, "latency_ms": 15.84603399999196} +{"id": "g0252-cadastro_atualizacao-curto_neutro-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_realizar": 0.01790943069584548, "plano_troca": 0.0357082240021236, "cadastro_atualizacao": 0.4067040424273583, "portabilidade": 0.019894455230959732, "roaming_cobranca": 0.00719410787411096, "cancelamento_linha": 0.00693310986137812, "parceiros_ofertas": 0.1330641721856187, "conta_segunda_via": 0.04230281815250252, "desconto_retencao": 0.028884742442367144, "roaming_duvida": 0.012373845240640011, "seguranca_perda_roubo": 0.028717938854526875, "vas_cancelamento": 0.005898571665302968, "troca_numero": 0.00802187477658737, "marketplace_compra": 0.023677038392016094, "internet_consumo": 0.0490314892175223, "sem_correspondencia": 0.1736841389811398}, "confidence": 0.4067040424273583, "input_tokens": 33, "latency_ms": 27.897541000015735} +{"id": "g0252-cadastro_atualizacao-curto_neutro-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.002334194735154217, "conta_explicacao": 0.027543406186120976, "beneficios_consulta": 0.11960182695697444, "portabilidade": 0.008384033243101665, "cancelamento_linha": 0.006736853452888467, "vas_cancelamento": 0.003933750651535458, "bonus_nao_recebido": 0.016127985305131876, "negociacao_divida": 0.009261041002058497, "cadastro_atualizacao": 0.4941803940731519, "fidelidade_pontos": 0.05747995725964601, "plano_nova_linha": 0.032865781947883484, "conta_segunda_via": 0.029227552028462833, "seguranca_perda_roubo": 0.03162149785320516, "roaming_duvida": 0.008908421819627359, "desconto_retencao": 0.00992566439329055, "sem_correspondencia": 0.1418676390917671}, "confidence": 0.4941803940731519, "input_tokens": 31, "latency_ms": 30.29015099997423} +{"id": "g0252-cadastro_atualizacao-curto_neutro-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.056995234958862995, "cancelamento_linha": 0.01995988175302832, "cadastro_atualizacao": 0.22404548358883347, "sem_correspondencia": 0.6989993996992752}, "confidence": 0.6989993996992752, "input_tokens": 30, "latency_ms": 15.755771999977242} +{"id": "g0252-cadastro_atualizacao-curto_neutro-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.012717307194273967, "portabilidade": 0.015464976204357887, "cadastro_atualizacao": 0.19593490064219585, "sem_correspondencia": 0.7758828159591723}, "confidence": 0.7758828159591723, "input_tokens": 31, "latency_ms": 15.53761000002396} +{"id": "g0252-cadastro_atualizacao-curto_neutro-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.007341900029437662, "cadastro_atualizacao": 0.6436911518625885, "portabilidade": 0.012282313201337292, "vas_cancelamento": 0.009350536882689118, "roaming_duvida": 0.013964213705442109, "cancelamento_linha": 0.01822111669912339, "negociacao_divida": 0.010452798076098503, "sem_correspondencia": 0.28469596954328336}, "confidence": 0.6436911518625885, "input_tokens": 28, "latency_ms": 16.239759000029608} +{"id": "g0252-cadastro_atualizacao-curto_neutro-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"cancelamento_linha": 0.038903476205143755, "portabilidade": 0.023282507903965997, "cadastro_atualizacao": 0.11260883581347977, "marketplace_compra": 0.09754411292522283, "internet_problema_conexao": 0.03559756065984883, "vas_cancelamento": 0.01969992810327524, "troca_numero": 0.04680277127113375, "conta_pagamento_confirmacao": 0.02349415094638318, "recarga_nao_creditada": 0.002332355920361478, "internet_pacote_adicional": 0.26686037970168575, "parceiros_ofertas": 0.11725921227233076, "sem_correspondencia": 0.21561470827716867}, "confidence": 0.26686037970168575, "input_tokens": 29, "latency_ms": 21.667959000012615} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"marketplace_compra": 0.07419654607783033, "conta_segunda_via": 0.0395571210585904, "internet_pacote_adicional": 0.1965435264721738, "suporte_chip_esim": 0.022118292393590748, "portabilidade": 0.011792085875371955, "cadastro_atualizacao": 0.43720465196130776, "troca_numero": 0.013108492618313526, "cancelamento_linha": 0.0026823731174031866, "conta_contestacao": 0.023522702599161657, "suporte_configuracao": 0.054160180562862086, "bonus_nao_recebido": 0.004754042176523034, "sem_correspondencia": 0.12035998508687155}, "confidence": 0.43720465196130776, "input_tokens": 66, "latency_ms": 24.732328000027337} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.09004195733440037, "cadastro_atualizacao": 0.340592084570549, "troca_numero": 0.008757369547928188, "portabilidade": 0.019181331521368285, "internet_consumo": 0.02077050310164898, "cancelamento_linha": 0.0049016806045926705, "vas_cancelamento": 0.005677241802937509, "sem_correspondencia": 0.510077831516575}, "confidence": 0.510077831516575, "input_tokens": 56, "latency_ms": 17.349279000029583} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_explicacao": 0.043443732307545585, "portabilidade": 0.072345592654252, "plano_troca": 0.05444275630895368, "troca_numero": 0.014748653513717982, "cadastro_atualizacao": 0.5897541688875393, "suporte_chip_esim": 0.012168787516127055, "cancelamento_linha": 0.0062088980830978914, "sem_correspondencia": 0.20688741072876657}, "confidence": 0.5897541688875393, "input_tokens": 56, "latency_ms": 17.251518000023225} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.004977883157048131, "portabilidade": 0.004479477979854406, "troca_numero": 0.2627909701230833, "desconto_retencao": 0.005502806346779873, "atendimento_humano": 0.04526878758463897, "internet_consumo": 0.013853136968519182, "cadastro_atualizacao": 0.28973641128133504, "conta_contestacao": 0.03166504482433066, "cancelamento_linha": 0.001252018110766467, "fidelidade_pontos": 0.08181576932025643, "seguranca_fraude": 0.07815112685706833, "reclamacao_atendimento": 0.030978932053478597, "roaming_cobranca": 0.0018641303203514124, "beneficios_consulta": 0.05509492590740544, "fidelidade_resgate": 0.016466153294856747, "sem_correspondencia": 0.07610242587022704}, "confidence": 0.28973641128133504, "input_tokens": 54, "latency_ms": 29.385595000007925} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.3495266039409274, "plano_nova_linha": 0.014988086688440604, "vas_cancelamento": 0.005752275533152304, "cancelamento_linha": 0.0036040876425563403, "seguranca_perda_roubo": 0.03355648645026427, "vas_consulta": 0.23924356013840115, "seguranca_fraude": 0.0464470745732565, "conta_pagamento_confirmacao": 0.04420380167731373, "portabilidade": 0.013021289929370707, "marketplace_pedido": 0.022237002212751825, "troca_numero": 0.008010197201451692, "recarga_saldo": 0.00364367234330352, "conta_contestacao": 0.05913251841596799, "fidelidade_pontos": 0.019070160960399127, "negociacao_divida": 0.0072454384315784725, "sem_correspondencia": 0.13031774386086442}, "confidence": 0.3495266039409274, "input_tokens": 61, "latency_ms": 31.733234999990145} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.007569219306885268, "portabilidade": 0.016962643388906316, "conta_explicacao": 0.03450532936737011, "negociacao_divida": 0.008418615746701488, "troca_numero": 0.008725432512470179, "conta_debito_automatico_digital": 0.008571246475250876, "conta_pagamento_confirmacao": 0.02580603535378005, "seguranca_perda_roubo": 0.01720655117860595, "desconto_retencao": 0.014611976873552868, "cadastro_atualizacao": 0.4346851027467804, "parceiros_ofertas": 0.12341029706419344, "sem_correspondencia": 0.29952754998550307}, "confidence": 0.4346851027467804, "input_tokens": 56, "latency_ms": 24.372278999976515} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.016238341848998097, "vas_contratacao": 0.026095674632757956, "cancelamento_linha": 0.004003871414987091, "portabilidade": 0.28390671118295646, "conta_explicacao": 0.15347772046961664, "atendimento_humano": 0.0293157859113752, "recarga_realizar": 0.0066511843594797265, "suporte_configuracao": 0.015037312858578126, "conta_contestacao": 0.11645686412824909, "seguranca_fraude": 0.06263704138734846, "beneficios_consulta": 0.08744523328246216, "desconto_retencao": 0.008848832392685848, "plano_nova_linha": 0.027254608772206892, "parceiros_ofertas": 0.045368073715861525, "bonus_nao_recebido": 0.00762951641701749, "sem_correspondencia": 0.10963322722541925}, "confidence": 0.28390671118295646, "input_tokens": 52, "latency_ms": 29.475081999976283} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.011770650577734111, "cancelamento_linha": 0.002629606456882367, "conta_pagamento_confirmacao": 0.010673125036480343, "portabilidade": 0.009081139819146601, "cadastro_atualizacao": 0.42073562494135447, "troca_numero": 0.3412018341932706, "plano_troca": 0.026633750514783058, "sem_correspondencia": 0.17727426846034847}, "confidence": 0.42073562494135447, "input_tokens": 56, "latency_ms": 17.566214999988006} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_religacao": 0.015196491719251358, "cadastro_atualizacao": 0.34282554744467053, "cancelamento_linha": 0.003999001061498701, "fidelidade_pontos": 0.07179773923213627, "seguranca_fraude": 0.07314176442788502, "conta_pagamento_confirmacao": 0.02845984453363573, "vas_consulta": 0.10657915954393264, "portabilidade": 0.016279042502430792, "internet_consumo": 0.02742410575046123, "internet_pacote_adicional": 0.03518005246876976, "negociacao_divida": 0.008951138178007865, "recarga_realizar": 0.0045075986707755695, "parceiros_ofertas": 0.038140909606436374, "conta_contestacao": 0.02990977414941792, "troca_numero": 0.011382586836866533, "sem_correspondencia": 0.18622524387382375}, "confidence": 0.34282554744467053, "input_tokens": 53, "latency_ms": 29.68277700000499} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.0520319502770294, "cancelamento_linha": 0.010463760458553666, "conta_segunda_via": 0.1608994339599153, "portabilidade": 0.34235448378525035, "internet_problema_conexao": 0.024186239164586645, "suporte_sem_sinal": 0.10121657916156698, "seguranca_fraude": 0.1862212012364414, "sem_correspondencia": 0.12262635195665629}, "confidence": 0.34235448378525035, "input_tokens": 50, "latency_ms": 17.833168000038313} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.01642829930941872, "troca_numero": 0.0063986312836357626, "cadastro_atualizacao": 0.42496299901963397, "vas_cancelamento": 0.005315194391888359, "reclamacao_atendimento": 0.1299774651601071, "cancelamento_linha": 0.004255867579042418, "portabilidade": 0.00905438422804469, "suporte_configuracao": 0.042454257765614456, "negociacao_religacao": 0.004997305124988053, "recarga_realizar": 0.005083760265572966, "recarga_nao_creditada": 0.005176067371577275, "sem_correspondencia": 0.3458957685004762}, "confidence": 0.42496299901963397, "input_tokens": 58, "latency_ms": 23.661363999963214} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.004956253106657677, "conta_contestacao": 0.06351288855865352, "cancelamento_linha": 0.0034109615521497856, "conta_pagamento_confirmacao": 0.01926196276404557, "conta_debito_automatico_digital": 0.00751474324835851, "internet_consumo": 0.0286570457368935, "reclamacao_atendimento": 0.11690120596970842, "cadastro_atualizacao": 0.2579723177821292, "troca_numero": 0.022465239158944907, "roaming_duvida": 0.027753092912404874, "portabilidade": 0.00972669805514945, "sem_correspondencia": 0.4378675911549046}, "confidence": 0.4378675911549046, "input_tokens": 58, "latency_ms": 24.444490999997015} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.7758202437237336, "vas_contratacao": 0.01860408413891829, "portabilidade": 0.014558053545756788, "vas_cancelamento": 0.004521749262415176, "recarga_nao_creditada": 0.0024176409102725986, "cancelamento_linha": 0.004393922902826102, "troca_numero": 0.012578113783564946, "sem_correspondencia": 0.16710619173251257}, "confidence": 0.7758202437237336, "input_tokens": 38, "latency_ms": 16.82930699996632} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.22634042856176464, "cancelamento_linha": 0.038866342377931545, "portabilidade": 0.12510844272805927, "sem_correspondencia": 0.6096847863322445}, "confidence": 0.6096847863322445, "input_tokens": 39, "latency_ms": 15.81519000001208} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.006175847285739402, "cancelamento_linha": 0.0022907529593269122, "atendimento_humano": 0.08389411903777817, "negociacao_religacao": 0.004381631054741095, "vas_consulta": 0.025931652750051905, "troca_numero": 0.0022498727875639645, "beneficios_consulta": 0.06275361804112763, "portabilidade": 0.011466123214423736, "cadastro_atualizacao": 0.4807842395116809, "roaming_duvida": 0.005490466045289965, "seguranca_fraude": 0.032737564440354174, "suporte_chip_esim": 0.006387272877934898, "roaming_cobranca": 0.003983724414298955, "conta_pagamento_confirmacao": 0.016653498708367458, "conta_debito_automatico_digital": 0.011700241878233989, "sem_correspondencia": 0.24311937499308683}, "confidence": 0.4807842395116809, "input_tokens": 35, "latency_ms": 30.163582000000133} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.11194657570851316, "portabilidade": 0.011788384096007184, "negociacao_religacao": 0.009280404106230862, "seguranca_perda_roubo": 0.041447196290889, "suporte_configuracao": 0.09733631493586777, "fidelidade_resgate": 0.01670171698411555, "vas_contratacao": 0.01623993744779358, "cancelamento_linha": 0.007175184809708173, "plano_consulta": 0.07625011379539538, "vas_cancelamento": 0.005054372844929159, "conta_contestacao": 0.0309539941217182, "conta_vencimento": 0.010464133728877147, "troca_numero": 0.02310227051457199, "conta_pagamento_confirmacao": 0.018020961492390714, "cadastro_atualizacao": 0.2588955172394722, "sem_correspondencia": 0.26534292188351993}, "confidence": 0.26534292188351993, "input_tokens": 40, "latency_ms": 29.11639799998511} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.00845613391636906, "beneficios_consulta": 0.08319601272017786, "troca_numero": 0.0064135356778735435, "bonus_nao_recebido": 0.009015489089023698, "fidelidade_pontos": 0.06641820552517747, "cadastro_atualizacao": 0.4613185857908711, "seguranca_perda_roubo": 0.03567352403392839, "conta_segunda_via": 0.03764557365098219, "portabilidade": 0.014893486308162276, "negociacao_divida": 0.007509353646985169, "suporte_configuracao": 0.03100703694209956, "sem_correspondencia": 0.2384530626983497}, "confidence": 0.4613185857908711, "input_tokens": 38, "latency_ms": 23.597855000048185} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"cadastro_atualizacao": 0.3520884224029454, "recarga_realizar": 0.006197827882594029, "internet_pacote_adicional": 0.38266956895280063, "portabilidade": 0.009884212189084413, "troca_numero": 0.009456592633986363, "conta_debito_automatico_digital": 0.0031886345315459987, "cancelamento_linha": 0.00251978007731908, "sem_correspondencia": 0.23399496132972408}, "confidence": 0.38266956895280063, "input_tokens": 33, "latency_ms": 17.098972000042068} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.24851698678567113, "recarga_saldo": 0.008507681419914868, "portabilidade": 0.03729315251447778, "desconto_retencao": 0.03197537118097857, "suporte_configuracao": 0.028533305252838998, "troca_numero": 0.010855821396038235, "parceiros_ofertas": 0.059517259299049295, "cancelamento_linha": 0.014459002410748139, "conta_segunda_via": 0.11588390635606644, "marketplace_compra": 0.03939249151747407, "suporte_chip_esim": 0.028529455165161352, "negociacao_religacao": 0.03065338108511212, "vas_contratacao": 0.0236160038183333, "conta_contestacao": 0.052509794251919865, "conta_explicacao": 0.045334445265476725, "sem_correspondencia": 0.22442194228073908}, "confidence": 0.24851698678567113, "input_tokens": 36, "latency_ms": 29.639437000014368} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.008972635388227233, "vas_consulta": 0.11509662732602298, "recarga_realizar": 0.006121219530221779, "cadastro_atualizacao": 0.4809540454187192, "roaming_pacote": 0.007635979358619319, "portabilidade": 0.015855137074189993, "troca_numero": 0.0054013006691669505, "sem_correspondencia": 0.3599630552348325}, "confidence": 0.4809540454187192, "input_tokens": 33, "latency_ms": 16.593233000037344} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.02487750366243043, "troca_numero": 0.04844865241534982, "cadastro_atualizacao": 0.2707978598409876, "cancelamento_linha": 0.003915304048235994, "seguranca_fraude": 0.07172045362432156, "portabilidade": 0.01656844911531989, "fidelidade_pontos": 0.02150593922339426, "sem_correspondencia": 0.5421658380699604}, "confidence": 0.5421658380699604, "input_tokens": 29, "latency_ms": 16.460397999992438} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"vas_consulta": 0.1510353749130175, "parceiros_ofertas": 0.06987674088620588, "troca_numero": 0.007700777476873029, "suporte_sem_sinal": 0.0753749715790606, "cadastro_atualizacao": 0.38500823239831133, "reclamacao_atendimento": 0.026454999313624546, "internet_consumo": 0.05559284105642763, "portabilidade": 0.015144360900521838, "marketplace_compra": 0.03214299443976744, "roaming_pacote": 0.004067272587767373, "cancelamento_linha": 0.004318922943128697, "sem_correspondencia": 0.17328251150529414}, "confidence": 0.38500823239831133, "input_tokens": 32, "latency_ms": 21.907719000012094} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.04923388288566645, "bonus_nao_recebido": 0.01961641915714116, "conta_explicacao": 0.04885271118800773, "cadastro_atualizacao": 0.09367997804760965, "portabilidade": 0.07861178996247366, "cancelamento_linha": 0.44285296733896484, "troca_numero": 0.017981221631449138, "sem_correspondencia": 0.24917102978868738}, "confidence": 0.44285296733896484, "input_tokens": 33, "latency_ms": 16.611508999972102} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"roaming_duvida": 0.009775279408001433, "cancelamento_linha": 0.002462301019533365, "cadastro_atualizacao": 0.8652751359706861, "portabilidade": 0.010638154540291718, "troca_numero": 0.004406199422432921, "plano_nova_linha": 0.005425716978199459, "internet_consumo": 0.020109475366794964, "sem_correspondencia": 0.08190773729406013}, "confidence": 0.8652751359706861, "input_tokens": 38, "latency_ms": 16.278231000001142} +{"id": "g0259-portabilidade-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.034327445863062814, "troca_numero": 0.34546964568266264, "cadastro_atualizacao": 0.10247800403135296, "sem_correspondencia": 0.5177249044229216}, "confidence": 0.5177249044229216, "input_tokens": 37, "latency_ms": 15.790455999990627} +{"id": "g0259-portabilidade-curto_neutro-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.1495364741465405, "portabilidade": 0.033042762120787404, "vas_cancelamento": 0.011768309289884668, "fidelidade_resgate": 0.029482217230999683, "marketplace_compra": 0.07733023839695156, "negociacao_religacao": 0.012162707632754859, "roaming_cobranca": 0.00888933046823991, "cadastro_atualizacao": 0.11532416087273359, "troca_numero": 0.21449643173724012, "internet_problema_conexao": 0.036424781787909734, "cancelamento_linha": 0.014958876977126329, "sem_correspondencia": 0.2965837093388316}, "confidence": 0.2965837093388316, "input_tokens": 32, "latency_ms": 21.70894200003204} +{"id": "g0259-portabilidade-curto_neutro-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.04484482392504515, "portabilidade": 0.027983853496523645, "cancelamento_linha": 0.009210863731835054, "negociacao_religacao": 0.011863726008466852, "recarga_saldo": 0.0035405303257246778, "conta_debito_automatico_digital": 0.013681760921086467, "cadastro_atualizacao": 0.04848144136799281, "sem_correspondencia": 0.8403930002233253}, "confidence": 0.8403930002233253, "input_tokens": 35, "latency_ms": 16.2981180000088} +{"id": "g0259-portabilidade-curto_neutro-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"desconto_retencao": 0.021576239420440277, "internet_problema_conexao": 0.01502424671699367, "cancelamento_linha": 0.002400351317672385, "troca_numero": 0.11300043113189603, "vas_cancelamento": 0.0015513869276230973, "atendimento_humano": 0.0377841272126447, "cadastro_atualizacao": 0.04429419829544614, "conta_vencimento": 0.003226119374102348, "seguranca_fraude": 0.027128635280018534, "portabilidade": 0.6134477501700468, "recarga_realizar": 0.002388034111668726, "sem_correspondencia": 0.11817848004144725}, "confidence": 0.6134477501700468, "input_tokens": 32, "latency_ms": 21.05474399996865} +{"id": "g0259-portabilidade-curto_neutro-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.06209170573020124, "cancelamento_linha": 0.01758238522970348, "cadastro_atualizacao": 0.11675258220039011, "sem_correspondencia": 0.8035733268397052}, "confidence": 0.8035733268397052, "input_tokens": 34, "latency_ms": 15.615837999973792} +{"id": "g0259-portabilidade-curto_neutro-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"roaming_pacote": 0.01892549924152158, "parceiros_ofertas": 0.16927067998525008, "cadastro_atualizacao": 0.13407295992252588, "conta_segunda_via": 0.04895338434336105, "internet_problema_conexao": 0.03429598374029988, "desconto_retencao": 0.023679424165485144, "seguranca_fraude": 0.0743078145172738, "reclamacao_atendimento": 0.05930069111027081, "cancelamento_linha": 0.0042680334458799415, "portabilidade": 0.22756530429260918, "troca_numero": 0.02910732302482174, "sem_correspondencia": 0.1762529022107009}, "confidence": 0.22756530429260918, "input_tokens": 33, "latency_ms": 21.47940100002188} +{"id": "g0259-portabilidade-curto_neutro-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.5443816879908022, "suporte_sem_sinal": 0.09799832283609294, "cadastro_atualizacao": 0.07386216655402654, "desconto_retencao": 0.029824527522156283, "portabilidade": 0.03429314556412058, "cancelamento_linha": 0.0034921807871177097, "roaming_pacote": 0.006195504330855174, "seguranca_perda_roubo": 0.01676343411848598, "roaming_duvida": 0.02118581385642604, "atendimento_humano": 0.038974360339343574, "beneficios_consulta": 0.07106337080312496, "sem_correspondencia": 0.06196548529744797}, "confidence": 0.5443816879908022, "input_tokens": 34, "latency_ms": 21.280632000014066} +{"id": "g0259-portabilidade-curto_neutro-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 0.004474863403223778, "conta_debito_automatico_digital": 0.007417883712748009, "reclamacao_atendimento": 0.00990230402341928, "troca_numero": 0.0013244800482389702, "cancelamento_linha": 0.001360185907957794, "marketplace_compra": 0.00980539339041918, "portabilidade": 0.693700074099691, "atendimento_humano": 0.030215486838389035, "fidelidade_pontos": 0.044317170910522896, "vas_consulta": 0.03944292286029574, "fidelidade_resgate": 0.003666352009440007, "cadastro_atualizacao": 0.020467022402902216, "suporte_sem_sinal": 0.03955836588118007, "plano_consulta": 0.02269462865136678, "suporte_chip_esim": 0.0032208403523695975, "sem_correspondencia": 0.06843202550783563}, "confidence": 0.693700074099691, "input_tokens": 31, "latency_ms": 29.690825999978188} +{"id": "g0259-portabilidade-curto_neutro-08-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0336534298884847, "cadastro_atualizacao": 0.10610840977486052, "portabilidade": 0.08088563201832104, "sem_correspondencia": 0.7793525283183338}, "confidence": 0.7793525283183338, "input_tokens": 37, "latency_ms": 15.60153299999456} +{"id": "g0259-portabilidade-curto_neutro-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.17458824406871004, "plano_troca": 0.038559800978754624, "portabilidade": 0.08201281535409355, "cadastro_atualizacao": 0.11715534056640835, "vas_cancelamento": 0.006619168291353427, "suporte_chip_esim": 0.03504700132070572, "seguranca_perda_roubo": 0.03942002264270506, "cancelamento_linha": 0.008576850207130187, "marketplace_compra": 0.036431445823250204, "troca_numero": 0.14815331650540892, "marketplace_pedido": 0.05556833614668957, "sem_correspondencia": 0.25786765809479034}, "confidence": 0.25786765809479034, "input_tokens": 36, "latency_ms": 22.869522999997116} +{"id": "g0259-portabilidade-curto_neutro-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.6201811783409676, "cadastro_atualizacao": 0.07245609622506044, "cancelamento_linha": 0.007244708195421753, "sem_correspondencia": 0.30011801723855014}, "confidence": 0.6201811783409676, "input_tokens": 33, "latency_ms": 15.505197000038606} +{"id": "g0259-portabilidade-curto_neutro-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.06456451105966324, "recarga_realizar": 0.006355505424820808, "desconto_retencao": 0.023554325059886416, "vas_cancelamento": 0.012171907327749008, "cadastro_atualizacao": 0.09037845564935644, "portabilidade": 0.6213309753288869, "cancelamento_linha": 0.008459731920697294, "sem_correspondencia": 0.17318458822893987}, "confidence": 0.6213309753288869, "input_tokens": 34, "latency_ms": 15.985013000033632} +{"id": "g0262-portabilidade-regionalismo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.1120707921800327, "seguranca_fraude": 0.02484146708631947, "cancelamento_linha": 0.00226266753524946, "troca_numero": 0.5621297397422051, "conta_contestacao": 0.04762624608845476, "recarga_nao_creditada": 0.002160600401148529, "suporte_configuracao": 0.018888935574278964, "negociacao_divida": 0.00796519038988988, "suporte_sem_sinal": 0.062048111529880025, "portabilidade": 0.05514212734976823, "bonus_nao_recebido": 0.0051419972789282726, "roaming_pacote": 0.003942161825094999, "vas_cancelamento": 0.0043758456890703006, "vas_contratacao": 0.010338355856903902, "reclamacao_atendimento": 0.025995874952962707, "sem_correspondencia": 0.05506988651981268}, "confidence": 0.5621297397422051, "input_tokens": 39, "latency_ms": 29.849199000011595} +{"id": "g0262-portabilidade-regionalismo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_cobranca": 0.007880783617829578, "suporte_configuracao": 0.12270184572031206, "portabilidade": 0.050139076867683575, "troca_numero": 0.39570969232625414, "cadastro_atualizacao": 0.08279070235009109, "suporte_chip_esim": 0.03437558924488093, "cancelamento_linha": 0.03272895505820693, "sem_correspondencia": 0.2736733548147417}, "confidence": 0.39570969232625414, "input_tokens": 55, "latency_ms": 17.322888000023795} +{"id": "g0262-portabilidade-regionalismo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.004620987190749407, "internet_pacote_adicional": 0.2223046518277063, "internet_problema_conexao": 0.021492545492391442, "recarga_nao_creditada": 0.0028844206911749783, "roaming_pacote": 0.0035796893448154948, "vas_consulta": 0.16263251710907747, "troca_numero": 0.1466729406456386, "fidelidade_resgate": 0.009307969764639245, "parceiros_ofertas": 0.0557313846345147, "conta_contestacao": 0.040211358917717065, "cadastro_atualizacao": 0.1070668594712475, "conta_explicacao": 0.02617053055849827, "plano_nova_linha": 0.016520314634027547, "cancelamento_linha": 0.003281654466499512, "portabilidade": 0.03599369681785526, "sem_correspondencia": 0.14152847843344718}, "confidence": 0.2223046518277063, "input_tokens": 48, "latency_ms": 28.337614999998095} +{"id": "g0262-portabilidade-regionalismo-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.1836950587179731, "cadastro_atualizacao": 0.13283684540454194, "cancelamento_linha": 0.014923938202580013, "sem_correspondencia": 0.6685441576749049}, "confidence": 0.6685441576749049, "input_tokens": 48, "latency_ms": 15.700565999964056} +{"id": "g0262-portabilidade-regionalismo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.14683000329732188, "cancelamento_linha": 0.0016333441721194785, "recarga_realizar": 0.002574647005756319, "troca_numero": 0.06282618464856214, "conta_contestacao": 0.028901414131496307, "plano_nova_linha": 0.013519838071451427, "portabilidade": 0.2678522392152527, "parceiros_ofertas": 0.07803608257268416, "fidelidade_pontos": 0.0398837801008631, "suporte_sem_sinal": 0.07641088747286298, "vas_consulta": 0.168448592447145, "sem_correspondencia": 0.11308298686448452}, "confidence": 0.2678522392152527, "input_tokens": 42, "latency_ms": 21.820311999988462} +{"id": "g0262-portabilidade-regionalismo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.21497384354394208, "cadastro_atualizacao": 0.13489637180853997, "portabilidade": 0.15739432446343674, "sem_correspondencia": 0.4927354601840812}, "confidence": 0.4927354601840812, "input_tokens": 46, "latency_ms": 15.455193000036616} +{"id": "g0262-portabilidade-regionalismo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.1318200836466259, "cancelamento_linha": 0.019586488750476305, "portabilidade": 0.08282364221530886, "sem_correspondencia": 0.7657697853875889}, "confidence": 0.7657697853875889, "input_tokens": 40, "latency_ms": 15.261269000006905} +{"id": "g0262-portabilidade-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["plano_nova_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.013542587761662905, "suporte_chip_esim": 0.024410854831810793, "conta_contestacao": 0.034506667132203774, "seguranca_perda_roubo": 0.008149307156662353, "negociacao_religacao": 0.006830300616046828, "roaming_cobranca": 0.0033104940986827015, "troca_numero": 0.5836279942087476, "conta_explicacao": 0.023848449622549284, "reclamacao_atendimento": 0.018683116735139404, "marketplace_pedido": 0.034918684235952034, "cadastro_atualizacao": 0.1408845473103983, "sem_correspondencia": 0.10728699629014407}, "confidence": 0.5836279942087476, "input_tokens": 48, "latency_ms": 23.118930999999066} +{"id": "g0262-portabilidade-regionalismo-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.04243844965912806, "troca_numero": 0.2946770342820381, "suporte_chip_esim": 0.008403863258951759, "roaming_pacote": 0.004043825644460848, "conta_vencimento": 0.004707576017913944, "suporte_sem_sinal": 0.09735659265793091, "cancelamento_linha": 0.005984760197492317, "bonus_nao_recebido": 0.008766722385176841, "internet_consumo": 0.028911299628530913, "reclamacao_atendimento": 0.037787238217652695, "cadastro_atualizacao": 0.0882966712847269, "vas_consulta": 0.0808761757504276, "plano_consulta": 0.1267656153103339, "recarga_realizar": 0.003071452881859403, "portabilidade": 0.03159255696971786, "sem_correspondencia": 0.13632016585365792}, "confidence": 0.2946770342820381, "input_tokens": 41, "latency_ms": 29.81290100001388} +{"id": "g0262-portabilidade-regionalismo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"reclamacao_atendimento": 0.057901046680345014, "internet_consumo": 0.029223531254950794, "cadastro_atualizacao": 0.10558927649199645, "conta_pagamento_confirmacao": 0.027321766726026316, "troca_numero": 0.42718824151092627, "portabilidade": 0.10383557363425792, "desconto_retencao": 0.006034546403282121, "conta_debito_automatico_digital": 0.003067062873415437, "cancelamento_linha": 0.003991993367224561, "parceiros_ofertas": 0.07444914846396904, "plano_nova_linha": 0.04351850469700087, "sem_correspondencia": 0.11787930789660521}, "confidence": 0.42718824151092627, "input_tokens": 52, "latency_ms": 24.275935999980902} +{"id": "g0262-portabilidade-regionalismo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.01974430921704441, "portabilidade": 0.5640282192461626, "cadastro_atualizacao": 0.12436771740301654, "sem_correspondencia": 0.2918597541337764}, "confidence": 0.5640282192461626, "input_tokens": 41, "latency_ms": 17.428985999970337} +{"id": "g0265-portabilidade-indireto_multiplo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 164, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.10444454693131824, "cadastro_atualizacao": 0.15224259864922465, "cancelamento_linha": 0.14661082406921946, "sem_correspondencia": 0.5967020303502376}, "confidence": 0.5967020303502376, "input_tokens": 69, "latency_ms": 16.81293699999742} +{"id": "g0265-portabilidade-indireto_multiplo-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"portabilidade": 0.03023053473231299, "troca_numero": 0.0525782914979104, "recarga_saldo": 0.0027424908582483606, "conta_vencimento": 0.00363802787008871, "plano_consulta": 0.1531887274432361, "cadastro_atualizacao": 0.05440226449306371, "parceiros_ofertas": 0.15728328360695704, "fidelidade_resgate": 0.01844649474854871, "cancelamento_linha": 0.0024894363003312198, "seguranca_perda_roubo": 0.024939070679916783, "beneficios_consulta": 0.13226210193712223, "reclamacao_atendimento": 0.05883464117257241, "conta_contestacao": 0.03095770398168431, "suporte_sem_sinal": 0.14937355316368328, "bonus_nao_recebido": 0.006583861380393714, "sem_correspondencia": 0.12204951613393}, "confidence": 0.15728328360695704, "input_tokens": 41, "latency_ms": 28.215173999967647} +{"id": "g0265-portabilidade-indireto_multiplo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_segunda_via": 0.014446965264025982, "plano_consulta": 0.08254676968856915, "bonus_nao_recebido": 0.00991965726569662, "suporte_sem_sinal": 0.023774396373512634, "recarga_saldo": 0.011381379206771161, "cadastro_atualizacao": 0.05361750664505984, "troca_numero": 0.280590233181801, "portabilidade": 0.07081938459126007, "beneficios_consulta": 0.06836913452833421, "cancelamento_linha": 0.012944386202040649, "marketplace_pedido": 0.011727593713563562, "vas_contratacao": 0.005718416007457502, "conta_debito_automatico_digital": 0.0025881882479748086, "internet_consumo": 0.005321652571485373, "fidelidade_pontos": 0.3070899811279636, "sem_correspondencia": 0.03914435538448385}, "confidence": 0.3070899811279636, "input_tokens": 61, "latency_ms": 31.75952999998799} +{"id": "g0265-portabilidade-indireto_multiplo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.020841063194704863, "portabilidade": 0.02782473677195118, "cadastro_atualizacao": 0.0445915186650195, "sem_correspondencia": 0.9067426813683245}, "confidence": 0.9067426813683245, "input_tokens": 43, "latency_ms": 15.572229999975207} +{"id": "g0265-portabilidade-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"seguranca_perda_roubo": 0.009267455609087122, "roaming_cobranca": 0.003888647183524742, "troca_numero": 0.18355930768955797, "conta_vencimento": 0.0017341898678845161, "cancelamento_linha": 0.0017952793881838586, "bonus_nao_recebido": 0.0023397092443143393, "cadastro_atualizacao": 0.496448352345247, "fidelidade_pontos": 0.02757692623527066, "vas_consulta": 0.046236763197061076, "conta_explicacao": 0.0203521897254527, "seguranca_fraude": 0.01505585060979147, "plano_consulta": 0.05295925422186496, "recarga_saldo": 0.0014372594438975758, "conta_pagamento_confirmacao": 0.00865808474827014, "reclamacao_atendimento": 0.02628794975518592, "sem_correspondencia": 0.10240278073540594}, "confidence": 0.496448352345247, "input_tokens": 65, "latency_ms": 30.830855000033353} +{"id": "g0265-portabilidade-indireto_multiplo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.1522489814506654, "cadastro_atualizacao": 0.07816469069877063, "cancelamento_linha": 0.042686690440153524, "sem_correspondencia": 0.7268996374104104}, "confidence": 0.7268996374104104, "input_tokens": 57, "latency_ms": 15.491419999989375} +{"id": "g0265-portabilidade-indireto_multiplo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.7267050431776494, "cancelamento_linha": 0.012167510986602395, "cadastro_atualizacao": 0.05274213624546466, "sem_correspondencia": 0.20838530959028356}, "confidence": 0.7267050431776494, "input_tokens": 52, "latency_ms": 15.326465999976335} +{"id": "g0265-portabilidade-indireto_multiplo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_cobranca": 0.003794859060970216, "cancelamento_linha": 0.00641261908601415, "portabilidade": 0.02715450079414945, "recarga_realizar": 0.0022627044789321443, "internet_consumo": 0.028344727287071672, "cadastro_atualizacao": 0.03674730186753743, "troca_numero": 0.7013721276635382, "sem_correspondencia": 0.1939111597617868}, "confidence": 0.7013721276635382, "input_tokens": 43, "latency_ms": 16.00205699998014} +{"id": "g0265-portabilidade-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"reclamacao_atendimento": 0.05818778826411778, "plano_nova_linha": 0.0610153133081726, "cadastro_atualizacao": 0.09607427990187511, "troca_numero": 0.5442747291234413, "cancelamento_linha": 0.006973911308626824, "marketplace_compra": 0.028237163073813663, "conta_vencimento": 0.007444082975399693, "sem_correspondencia": 0.19779273204455305}, "confidence": 0.5442747291234413, "input_tokens": 53, "latency_ms": 16.10297900003843} +{"id": "g0265-portabilidade-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.30376967830178747, "cadastro_atualizacao": 0.13131850976215467, "negociacao_divida": 0.023391045662655093, "desconto_retencao": 0.010115697062735953, "cancelamento_linha": 0.005952450920761261, "troca_numero": 0.10688716188103961, "vas_contratacao": 0.016662845411332575, "conta_debito_automatico_digital": 0.026761198453737235, "conta_pagamento_confirmacao": 0.04595144099455994, "seguranca_perda_roubo": 0.03738348191238495, "parceiros_ofertas": 0.11638018505142096, "sem_correspondencia": 0.17542630458543026}, "confidence": 0.30376967830178747, "input_tokens": 47, "latency_ms": 22.801310999966518} +{"id": "g0265-portabilidade-indireto_multiplo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.053075448957053274, "portabilidade": 0.8320252511787695, "cancelamento_linha": 0.005025749328756154, "sem_correspondencia": 0.10987355053542112}, "confidence": 0.8320252511787695, "input_tokens": 58, "latency_ms": 15.567284999974618} +{"id": "g0265-portabilidade-indireto_multiplo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_duvida": 0.03351067810943619, "cancelamento_linha": 0.01761872166279304, "troca_numero": 0.44102264231017807, "cadastro_atualizacao": 0.07764709878274693, "conta_segunda_via": 0.039605044529303766, "portabilidade": 0.02577342324861795, "vas_cancelamento": 0.012887147483281607, "sem_correspondencia": 0.3519352438736424}, "confidence": 0.44102264231017807, "input_tokens": 45, "latency_ms": 16.416580000054637} +{"id": "g0269-cancelamento_linha-regionalismo-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.008735822737435927, "troca_numero": 0.0015399840589142978, "cadastro_atualizacao": 0.00965364674616166, "cancelamento_linha": 0.8120089977330038, "portabilidade": 0.0022865508802981573, "reclamacao_atendimento": 0.05582077199134159, "vas_cancelamento": 0.0314039521511725, "sem_correspondencia": 0.078550273701672}, "confidence": 0.8120089977330038, "input_tokens": 49, "latency_ms": 16.42824999998993} +{"id": "g0269-cancelamento_linha-regionalismo-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 0.06182954890494746, "conta_debito_automatico_digital": 0.039220739521279364, "vas_consulta": 0.1932010966651244, "suporte_sem_sinal": 0.0819715939645804, "negociacao_divida": 0.01167213275723283, "roaming_pacote": 0.004374827764693906, "cancelamento_linha": 0.15233779095427868, "desconto_retencao": 0.012067432627709887, "troca_numero": 0.0018336828968830677, "recarga_saldo": 0.003862819670353268, "vas_cancelamento": 0.27548298496271467, "recarga_realizar": 0.004719887438415432, "cadastro_atualizacao": 0.030158216414584, "portabilidade": 0.013447829647435152, "roaming_cobranca": 0.004691133319317673, "sem_correspondencia": 0.1091282824904498}, "confidence": 0.27548298496271467, "input_tokens": 45, "latency_ms": 29.591269999968972} +{"id": "g0269-cancelamento_linha-regionalismo-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.5386241279029894, "cancelamento_linha": 0.1136541781445659, "portabilidade": 0.023214862615423746, "sem_correspondencia": 0.32450683133702096}, "confidence": 0.5386241279029894, "input_tokens": 39, "latency_ms": 16.106767999986005} +{"id": "g0269-cancelamento_linha-regionalismo-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.06843547833732289, "negociacao_religacao": 0.0031245566460510123, "portabilidade": 0.0033268438765626765, "troca_numero": 0.0004792830658751069, "internet_problema_conexao": 0.004629683425367872, "vas_contratacao": 0.004358060390181322, "plano_consulta": 0.017129503968230746, "desconto_retencao": 0.0039044855538231046, "cadastro_atualizacao": 0.007504069121389994, "fidelidade_pontos": 0.003284053094775964, "cancelamento_linha": 0.8296248693430912, "sem_correspondencia": 0.05419911317732815}, "confidence": 0.8296248693430912, "input_tokens": 41, "latency_ms": 22.46805699996912} +{"id": "g0269-cancelamento_linha-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cadastro_atualizacao": 0.03716814155830483, "marketplace_pedido": 0.02103651693380396, "negociacao_divida": 0.009551289518041415, "desconto_retencao": 0.011606853487734273, "vas_cancelamento": 0.829551103048635, "portabilidade": 0.004913970841785811, "troca_numero": 0.0010437723278359668, "sem_correspondencia": 0.08512835228385875}, "confidence": 0.829551103048635, "input_tokens": 42, "latency_ms": 16.716689000020324} +{"id": "g0269-cancelamento_linha-regionalismo-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0006761396941495936, "vas_cancelamento": 0.004173960355472843, "plano_consulta": 0.00424964474687382, "desconto_retencao": 0.000958206206861544, "troca_numero": 0.00022060737452859168, "cadastro_atualizacao": 0.0016557770295062997, "cancelamento_linha": 0.9752660566272401, "sem_correspondencia": 0.012799607965367174}, "confidence": 0.9752660566272401, "input_tokens": 47, "latency_ms": 16.68626400004314} +{"id": "g0269-cancelamento_linha-regionalismo-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.014186270634082173, "vas_consulta": 0.2530613261255994, "cancelamento_linha": 0.16797763226538173, "cadastro_atualizacao": 0.036936007698085215, "vas_cancelamento": 0.2534666079105805, "roaming_cobranca": 0.004056271659603377, "portabilidade": 0.014493379843142208, "recarga_realizar": 0.004171024571436163, "desconto_retencao": 0.012402990919558734, "troca_numero": 0.0021591656992153664, "suporte_sem_sinal": 0.0868645018446108, "sem_correspondencia": 0.1502248208287043}, "confidence": 0.2534666079105805, "input_tokens": 38, "latency_ms": 21.72958800002789} +{"id": "g0269-cancelamento_linha-regionalismo-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.002297545701910987, "vas_cancelamento": 0.007931311334120268, "cancelamento_linha": 0.9652949229989135, "sem_correspondencia": 0.02447621996505525}, "confidence": 0.9652949229989135, "input_tokens": 41, "latency_ms": 15.78273600000557} +{"id": "g0269-cancelamento_linha-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"suporte_chip_esim": 0.014602930091236015, "troca_numero": 0.0010860941694333759, "conta_debito_automatico_digital": 0.03691998447653858, "recarga_realizar": 0.002152150002617261, "negociacao_religacao": 0.005275441263639333, "roaming_pacote": 0.002606635878659262, "internet_problema_conexao": 0.023450979651718905, "vas_cancelamento": 0.5684478803534225, "seguranca_fraude": 0.05886788960651734, "portabilidade": 0.00805863447968332, "cadastro_atualizacao": 0.01356491335360332, "marketplace_compra": 0.015185680970180823, "beneficios_consulta": 0.06307949042051776, "desconto_retencao": 0.013714939173834506, "vas_consulta": 0.06528471323632899, "sem_correspondencia": 0.10770164287206865}, "confidence": 0.5684478803534225, "input_tokens": 36, "latency_ms": 29.953827999975147} +{"id": "g0269-cancelamento_linha-regionalismo-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.015284902122952472, "portabilidade": 0.002478019355984064, "cancelamento_linha": 0.950322904412728, "sem_correspondencia": 0.03191417410833546}, "confidence": 0.950322904412728, "input_tokens": 41, "latency_ms": 15.85785700001452} +{"id": "g0269-cancelamento_linha-regionalismo-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.19739473196967056, "portabilidade": 0.0253749028376753, "vas_cancelamento": 0.4143600831352933, "sem_correspondencia": 0.3628702820573608}, "confidence": 0.4143600831352933, "input_tokens": 45, "latency_ms": 15.583907999996427} +{"id": "g0269-cancelamento_linha-regionalismo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.0007657528587309223, "portabilidade": 0.0034541857737683175, "cadastro_atualizacao": 0.010196148371597545, "suporte_configuracao": 0.008145736493439911, "vas_cancelamento": 0.010537169825873615, "desconto_retencao": 0.001756425240484464, "cancelamento_linha": 0.9303628164012742, "sem_correspondencia": 0.03478176503483103}, "confidence": 0.9303628164012742, "input_tokens": 43, "latency_ms": 16.101910999964275} +{"id": "g0270-cancelamento_linha-emocional-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.023310765940195908, "internet_pacote_adicional": 0.043744452890966644, "desconto_retencao": 0.012353622522111635, "cancelamento_linha": 0.6813674065493167, "vas_consulta": 0.09196074431685576, "parceiros_ofertas": 0.019010920335395753, "conta_debito_automatico_digital": 0.002908512290897975, "troca_numero": 0.0008075241458225719, "vas_cancelamento": 0.051908121216960264, "portabilidade": 0.0035214422282585896, "conta_pagamento_confirmacao": 0.014654104796611146, "sem_correspondencia": 0.054452382766607056}, "confidence": 0.6813674065493167, "input_tokens": 38, "latency_ms": 22.495354000000134} +{"id": "g0270-cancelamento_linha-emocional-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"recarga_saldo": 0.003070860359759158, "atendimento_humano": 0.048726047639836824, "troca_numero": 0.0013957295837477373, "recarga_realizar": 0.0034825955031077076, "portabilidade": 0.006931784931591922, "cancelamento_linha": 0.08899809295779895, "cadastro_atualizacao": 0.014623109046978285, "vas_consulta": 0.08097565060981106, "reclamacao_atendimento": 0.11740101709867339, "desconto_retencao": 0.011130424060899428, "roaming_duvida": 0.005196329599297658, "plano_consulta": 0.11954772305375352, "vas_cancelamento": 0.3621060797650449, "suporte_sem_sinal": 0.03990818876901378, "fidelidade_pontos": 0.015735465813398374, "sem_correspondencia": 0.08077090120728732}, "confidence": 0.3621060797650449, "input_tokens": 42, "latency_ms": 29.03710600003251} +{"id": "g0270-cancelamento_linha-emocional-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.08454276191229976, "portabilidade": 0.07343535398823596, "vas_cancelamento": 0.5333497722949748, "sem_correspondencia": 0.3086721118044895}, "confidence": 0.5333497722949748, "input_tokens": 40, "latency_ms": 15.590003999989221} +{"id": "g0270-cancelamento_linha-emocional-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9835480655320366, "portabilidade": 0.000502250372760683, "vas_cancelamento": 0.0040315444134215095, "sem_correspondencia": 0.011918139681781242}, "confidence": 0.9835480655320366, "input_tokens": 38, "latency_ms": 15.37949200002231} +{"id": "g0270-cancelamento_linha-emocional-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.4720262051470208, "portabilidade": 0.013518432328364294, "cadastro_atualizacao": 0.04922602761244204, "troca_numero": 0.0036654978062963064, "conta_segunda_via": 0.015963727812749573, "desconto_retencao": 0.030210670470629558, "cancelamento_linha": 0.16256056934148802, "sem_correspondencia": 0.2528288694810094}, "confidence": 0.4720262051470208, "input_tokens": 38, "latency_ms": 16.119412000023203} +{"id": "g0270-cancelamento_linha-emocional-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.3402418690847793, "cancelamento_linha": 0.12477939949097039, "portabilidade": 0.02265208892070982, "sem_correspondencia": 0.5123266425035404}, "confidence": 0.5123266425035404, "input_tokens": 37, "latency_ms": 15.325837999967007} +{"id": "g0270-cancelamento_linha-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"marketplace_compra": 0.03373141766630454, "negociacao_divida": 0.010795921662884313, "troca_numero": 0.0022354264538531794, "recarga_saldo": 0.003207264173418166, "fidelidade_resgate": 0.018148108421805507, "vas_cancelamento": 0.4305981031169569, "cadastro_atualizacao": 0.02289672131728129, "desconto_retencao": 0.0294849590286742, "portabilidade": 0.009290744114569482, "fidelidade_pontos": 0.07111073664491034, "conta_explicacao": 0.04929628858548824, "suporte_sem_sinal": 0.11759654314480918, "roaming_duvida": 0.006959213780625713, "suporte_configuracao": 0.014706295767738888, "conta_pagamento_confirmacao": 0.0523473164037651, "sem_correspondencia": 0.12759493971691493}, "confidence": 0.4305981031169569, "input_tokens": 39, "latency_ms": 30.057540999962384} +{"id": "g0270-cancelamento_linha-emocional-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 0.03413955752033837, "portabilidade": 0.007608330086058037, "desconto_retencao": 0.023999695787216564, "vas_cancelamento": 0.04117492447365913, "cadastro_atualizacao": 0.024545411681969487, "cancelamento_linha": 0.37143303690063995, "conta_pagamento_confirmacao": 0.03261646145736172, "plano_consulta": 0.21420875958626387, "recarga_nao_creditada": 0.002911753155709196, "troca_numero": 0.002173936386774113, "negociacao_divida": 0.009410435016147542, "sem_correspondencia": 0.23577769794786205}, "confidence": 0.37143303690063995, "input_tokens": 39, "latency_ms": 22.850178999988202} +{"id": "g0270-cancelamento_linha-emocional-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.030225574738009842, "recarga_saldo": 0.004806982316395637, "vas_cancelamento": 0.11052586798384934, "cadastro_atualizacao": 0.04979399925954594, "marketplace_pedido": 0.043831135740869796, "negociacao_religacao": 0.01169588500960632, "portabilidade": 0.01246494790275039, "desconto_retencao": 0.029449557659254548, "cancelamento_linha": 0.4193150368897719, "troca_numero": 0.002534124747937052, "roaming_pacote": 0.0029675173345189375, "sem_correspondencia": 0.2823893704174903}, "confidence": 0.4193150368897719, "input_tokens": 35, "latency_ms": 21.53897699997742} +{"id": "g0270-cancelamento_linha-emocional-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.017775362954497363, "troca_numero": 0.0005728995503486973, "cancelamento_linha": 0.8900112808645068, "conta_pagamento_confirmacao": 0.007941534078113337, "portabilidade": 0.002579125196682012, "bonus_nao_recebido": 0.00274921520533373, "vas_cancelamento": 0.010151198474762584, "desconto_retencao": 0.0039028007450930325, "roaming_duvida": 0.001860912718911809, "conta_explicacao": 0.007900101398022294, "seguranca_perda_roubo": 0.011486733718067719, "sem_correspondencia": 0.04306883509566064}, "confidence": 0.8900112808645068, "input_tokens": 39, "latency_ms": 22.923203000004833} +{"id": "g0270-cancelamento_linha-emocional-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.0836735130620315, "cancelamento_linha": 0.190954235064146, "portabilidade": 0.010695420031277603, "cadastro_atualizacao": 0.04110303081636965, "conta_vencimento": 0.009813106458886188, "vas_cancelamento": 0.2875666571479137, "troca_numero": 0.00563610941299059, "sem_correspondencia": 0.37055792800638476}, "confidence": 0.37055792800638476, "input_tokens": 37, "latency_ms": 16.02790799995546} +{"id": "g0270-cancelamento_linha-emocional-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.02656407008186244, "vas_cancelamento": 0.2894080389070525, "cancelamento_linha": 0.16039230526955073, "sem_correspondencia": 0.5236355857415343}, "confidence": 0.5236355857415343, "input_tokens": 34, "latency_ms": 14.724032999993142} +{"id": "g0271-cancelamento_linha-longo_contexto-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 222, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0015863936248155886, "vas_cancelamento": 0.004500078659682013, "cancelamento_linha": 0.9821280582873487, "sem_correspondencia": 0.011785469428153634}, "confidence": 0.9821280582873487, "input_tokens": 96, "latency_ms": 15.071554999963155} +{"id": "g0271-cancelamento_linha-longo_contexto-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 211, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.10872485121593266, "fidelidade_resgate": 0.0106398170947159, "internet_pacote_adicional": 0.09222813384302905, "portabilidade": 0.012610044835960376, "negociacao_religacao": 0.010959057698710037, "desconto_retencao": 0.020916355067661152, "beneficios_consulta": 0.05762551530364442, "roaming_duvida": 0.010617673969929404, "vas_cancelamento": 0.3995715840864275, "roaming_pacote": 0.0053547632935362225, "suporte_chip_esim": 0.005711107321989126, "cancelamento_linha": 0.14811405039473033, "recarga_nao_creditada": 0.0036124509005329153, "troca_numero": 0.0016414336306024631, "cadastro_atualizacao": 0.01351762889883104, "sem_correspondencia": 0.09815553244376736}, "confidence": 0.3995715840864275, "input_tokens": 84, "latency_ms": 31.11376999999038} +{"id": "g0271-cancelamento_linha-longo_contexto-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 212, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 0.010559406195573849, "bonus_nao_recebido": 0.003200878591949604, "cadastro_atualizacao": 0.005690915042657806, "plano_troca": 0.0013452351618251522, "internet_pacote_adicional": 0.012263730092432631, "cancelamento_linha": 0.9265897705092696, "portabilidade": 0.0017680885215072832, "roaming_duvida": 0.0008433578076086784, "conta_debito_automatico_digital": 0.0034734291897033933, "marketplace_compra": 0.00160441266699774, "troca_numero": 0.0001285289657910837, "vas_cancelamento": 0.00566580379414086, "fidelidade_pontos": 0.0014754439423645728, "desconto_retencao": 0.0013285346867887744, "conta_pagamento_confirmacao": 0.005436547585357409, "sem_correspondencia": 0.018625917246031503}, "confidence": 0.9265897705092696, "input_tokens": 86, "latency_ms": 34.27937300000394} +{"id": "g0271-cancelamento_linha-longo_contexto-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.002696167041453202, "bonus_nao_recebido": 0.004589725391829909, "vas_cancelamento": 0.014302742066687706, "cancelamento_linha": 0.9449037531813833, "troca_numero": 0.0006771550553868616, "cadastro_atualizacao": 0.004160523976416328, "desconto_retencao": 0.003369696283350316, "sem_correspondencia": 0.025300237003492314}, "confidence": 0.9449037531813833, "input_tokens": 89, "latency_ms": 18.887000000006537} +{"id": "g0271-cancelamento_linha-longo_contexto-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.6526336985984373, "cancelamento_linha": 0.10948441707826191, "portabilidade": 0.02154791832016013, "sem_correspondencia": 0.21633396600314064}, "confidence": 0.6526336985984373, "input_tokens": 83, "latency_ms": 15.441255999974146} +{"id": "g0271-cancelamento_linha-longo_contexto-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.02524684176833479, "troca_numero": 0.0016421552239768889, "desconto_retencao": 0.0068637570190473165, "portabilidade": 0.009998099852823862, "cadastro_atualizacao": 0.013967947067309307, "cancelamento_linha": 0.7751210312064897, "vas_cancelamento": 0.09100609249410521, "sem_correspondencia": 0.07615407536791292}, "confidence": 0.7751210312064897, "input_tokens": 79, "latency_ms": 17.72169800000256} +{"id": "g0271-cancelamento_linha-longo_contexto-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 201, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.7343074238910283, "cadastro_atualizacao": 0.015488433048466083, "portabilidade": 0.005827306893254846, "desconto_retencao": 0.0051669554017002095, "vas_contratacao": 0.019478718231563306, "troca_numero": 0.0011019243626564548, "vas_cancelamento": 0.16285856413192334, "sem_correspondencia": 0.055770674039407477}, "confidence": 0.7343074238910283, "input_tokens": 89, "latency_ms": 17.98942900001066} +{"id": "g0271-cancelamento_linha-longo_contexto-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 202, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.03820397173930104, "conta_segunda_via": 0.0050049664464187045, "troca_numero": 0.0005831949856142031, "desconto_retencao": 0.006225897348226231, "beneficios_consulta": 0.02444107594997367, "cancelamento_linha": 0.6814525509392148, "marketplace_compra": 0.004631411543817336, "vas_consulta": 0.06206660693104742, "roaming_cobranca": 0.001203737056301836, "portabilidade": 0.0030029466661995767, "internet_pacote_adicional": 0.025223208142557962, "negociacao_divida": 0.0035723184375175423, "conta_contestacao": 0.011072300995154414, "vas_cancelamento": 0.05382588434931395, "internet_consumo": 0.049021775788160166, "sem_correspondencia": 0.03046815268118115}, "confidence": 0.6814525509392148, "input_tokens": 89, "latency_ms": 31.55827899996666} +{"id": "g0271-cancelamento_linha-longo_contexto-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 203, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.19217322408683266, "desconto_retencao": 0.0230247857573607, "plano_nova_linha": 0.20017057346253542, "troca_numero": 0.0038179494361256267, "portabilidade": 0.015043433710464446, "vas_cancelamento": 0.35507400935369643, "cadastro_atualizacao": 0.021119953445938467, "sem_correspondencia": 0.18957607074704624}, "confidence": 0.35507400935369643, "input_tokens": 89, "latency_ms": 18.559155999980703} +{"id": "g0271-cancelamento_linha-longo_contexto-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["reclamacao_atendimento", "seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 191, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_debito_automatico_digital": 0.17125227939714407, "conta_segunda_via": 0.012928849936211727, "cadastro_atualizacao": 0.029588866792875482, "negociacao_divida": 0.006585420999255412, "marketplace_pedido": 0.013365962458569327, "vas_cancelamento": 0.054848283184481865, "recarga_realizar": 0.0029965501555924176, "troca_numero": 0.0016197967241205016, "portabilidade": 0.003842205250696386, "cancelamento_linha": 0.23622551411900464, "beneficios_consulta": 0.046638492201632055, "desconto_retencao": 0.006819148970740609, "bonus_nao_recebido": 0.013044351629866871, "seguranca_perda_roubo": 0.2142405645492265, "internet_problema_conexao": 0.11214271117284587, "sem_correspondencia": 0.07386100245773627}, "confidence": 0.23622551411900464, "input_tokens": 83, "latency_ms": 34.158650999984275} +{"id": "g0271-cancelamento_linha-longo_contexto-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 196, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.09565611673549673, "recarga_nao_creditada": 0.001818891733087475, "cancelamento_linha": 0.6810902640373798, "suporte_chip_esim": 0.00575431696855667, "portabilidade": 0.007580270572393208, "suporte_sem_sinal": 0.03951229292656445, "roaming_duvida": 0.006643047016945102, "fidelidade_pontos": 0.018092098187671147, "cadastro_atualizacao": 0.01578656042778114, "desconto_retencao": 0.005016571092812501, "troca_numero": 0.0012491977989394635, "roaming_pacote": 0.002123018767967333, "fidelidade_resgate": 0.006953837782121974, "conta_debito_automatico_digital": 0.00677976658553364, "vas_cancelamento": 0.05010205036531829, "sem_correspondencia": 0.055841699001431024}, "confidence": 0.6810902640373798, "input_tokens": 78, "latency_ms": 33.69848799997044} +{"id": "g0271-cancelamento_linha-longo_contexto-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 214, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.00695542934602506, "cadastro_atualizacao": 0.008780219809503349, "atendimento_humano": 0.06660778278886151, "troca_numero": 0.0005642955780308156, "cancelamento_linha": 0.8110829528256502, "vas_cancelamento": 0.017788740291093116, "plano_troca": 0.005414086885082106, "internet_consumo": 0.04295578249676455, "fidelidade_resgate": 0.003953961333976827, "desconto_retencao": 0.00306447477306523, "suporte_chip_esim": 0.006879564280927222, "sem_correspondencia": 0.02595270959101994}, "confidence": 0.8110829528256502, "input_tokens": 89, "latency_ms": 24.9738350000257} +{"id": "g0274-troca_numero-informal_abreviado-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_contratacao": 0.006405319005928494, "internet_problema_conexao": 0.0027514746994815368, "troca_numero": 0.8218626275678368, "desconto_retencao": 0.0061045353457571064, "bonus_nao_recebido": 0.0011350310962043714, "vas_consulta": 0.08209907159339651, "marketplace_pedido": 0.009037704092321248, "recarga_nao_creditada": 0.0004974497651888495, "seguranca_fraude": 0.01104988143727683, "portabilidade": 0.00382405584482219, "cancelamento_linha": 0.00037383369161422917, "negociacao_divida": 0.0019189878123382024, "fidelidade_resgate": 0.004770094468265272, "internet_consumo": 0.009912737519423433, "cadastro_atualizacao": 0.016280485110523542, "sem_correspondencia": 0.021976710949621454}, "confidence": 0.8218626275678368, "input_tokens": 33, "latency_ms": 30.15502299996342} +{"id": "g0274-troca_numero-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.043065970936877584, "plano_consulta": 0.1308714880909297, "suporte_configuracao": 0.04020698608090811, "cadastro_atualizacao": 0.10255496404606836, "portabilidade": 0.03711550588664292, "conta_pagamento_confirmacao": 0.028731133901790645, "cancelamento_linha": 0.011531328263944653, "sem_correspondencia": 0.605922622792838}, "confidence": 0.605922622792838, "input_tokens": 34, "latency_ms": 16.73336900000777} +{"id": "g0274-troca_numero-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cadastro_atualizacao": 0.11334675186270574, "seguranca_fraude": 0.25886847737155627, "roaming_duvida": 0.012162851710227891, "suporte_chip_esim": 0.052081061716380876, "beneficios_consulta": 0.10526702959862302, "internet_problema_conexao": 0.028881619687736147, "plano_troca": 0.1397241905140834, "portabilidade": 0.02135400219195236, "internet_consumo": 0.0405266234668265, "cancelamento_linha": 0.003191256327462994, "plano_nova_linha": 0.006936594620987294, "sem_correspondencia": 0.2176595409314575}, "confidence": 0.25886847737155627, "input_tokens": 41, "latency_ms": 24.076037999975597} +{"id": "g0274-troca_numero-informal_abreviado-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0009011086703158355, "cadastro_atualizacao": 0.01571613371697437, "vas_cancelamento": 0.0003230165764373034, "conta_segunda_via": 0.0034461489583437017, "internet_consumo": 0.008388290223258354, "troca_numero": 0.9260301635782563, "vas_contratacao": 0.0014770466441724546, "internet_pacote_adicional": 0.011945256091150616, "suporte_sem_sinal": 0.0053684595306589655, "negociacao_divida": 0.0010211828680942153, "desconto_retencao": 0.0012460390633154497, "marketplace_pedido": 0.006293591143036916, "conta_pagamento_confirmacao": 0.004742677812646586, "cancelamento_linha": 0.00036197967889999694, "conta_explicacao": 0.0034175166097987044, "sem_correspondencia": 0.00932138883464027}, "confidence": 0.9260301635782563, "input_tokens": 40, "latency_ms": 29.95357200001081} +{"id": "g0274-troca_numero-informal_abreviado-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9126687190113905, "cancelamento_linha": 0.001763737787587264, "plano_troca": 0.010564479207912373, "suporte_configuracao": 0.010985351336429172, "portabilidade": 0.003181621946857089, "cadastro_atualizacao": 0.014658054562153201, "vas_cancelamento": 0.0013058744571608756, "sem_correspondencia": 0.04487216169050957}, "confidence": 0.9126687190113905, "input_tokens": 34, "latency_ms": 16.64910200003078} +{"id": "g0274-troca_numero-informal_abreviado-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.8315982664014224, "plano_consulta": 0.05203227229960218, "seguranca_fraude": 0.016724185043274005, "cancelamento_linha": 0.002074279001200481, "internet_consumo": 0.009461265559580304, "cadastro_atualizacao": 0.022973177311449412, "vas_cancelamento": 0.0013703448494054903, "conta_segunda_via": 0.00582495642083, "suporte_configuracao": 0.010171327348580266, "portabilidade": 0.006791949632709035, "plano_nova_linha": 0.004107583997894347, "sem_correspondencia": 0.0368703921340521}, "confidence": 0.8315982664014224, "input_tokens": 31, "latency_ms": 22.123447000012675} +{"id": "g0274-troca_numero-informal_abreviado-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_contestacao": 0.0071714333864294575, "bonus_nao_recebido": 0.0033956672842112576, "cadastro_atualizacao": 0.010574441355140506, "troca_numero": 0.950038905598745, "seguranca_perda_roubo": 0.0037098615261860427, "portabilidade": 0.0016565488110522968, "cancelamento_linha": 0.0009943131545118273, "sem_correspondencia": 0.02245882888372355}, "confidence": 0.950038905598745, "input_tokens": 40, "latency_ms": 16.385041999967598} +{"id": "g0274-troca_numero-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.21832496192140924, "cadastro_atualizacao": 0.0776331210594909, "suporte_configuracao": 0.0541039562815348, "vas_cancelamento": 0.011826546074585149, "portabilidade": 0.021343957891195503, "beneficios_consulta": 0.06493811387959447, "cancelamento_linha": 0.009834677100042629, "suporte_chip_esim": 0.018072547609864844, "conta_explicacao": 0.025109153544920493, "vas_consulta": 0.17005321589362976, "internet_pacote_adicional": 0.16518822512351622, "sem_correspondencia": 0.163571523620216}, "confidence": 0.21832496192140924, "input_tokens": 37, "latency_ms": 23.29850399996758} +{"id": "g0274-troca_numero-informal_abreviado-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0015230900522113678, "troca_numero": 0.9700276651571617, "cadastro_atualizacao": 0.004697851916776783, "sem_correspondencia": 0.02375139287385019}, "confidence": 0.9700276651571617, "input_tokens": 39, "latency_ms": 15.113122000002477} +{"id": "g0274-troca_numero-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_fraude": 0.020569813311036824, "vas_consulta": 0.12346186971794677, "marketplace_pedido": 0.05888299129259366, "cadastro_atualizacao": 0.09972027334221777, "internet_problema_conexao": 0.041037270541829395, "roaming_duvida": 0.009738677562237213, "internet_pacote_adicional": 0.2711057470985142, "parceiros_ofertas": 0.10542211348910702, "portabilidade": 0.054268582052812396, "negociacao_divida": 0.01656201360337862, "plano_nova_linha": 0.01341402210610819, "cancelamento_linha": 0.004236069673593087, "conta_explicacao": 0.02580545571057977, "desconto_retencao": 0.018136556038386518, "conta_vencimento": 0.009245008591832929, "sem_correspondencia": 0.12839353586782562}, "confidence": 0.2711057470985142, "input_tokens": 31, "latency_ms": 28.33229299994855} +{"id": "g0274-troca_numero-informal_abreviado-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.6861502694337694, "portabilidade": 0.011049296974466855, "cadastro_atualizacao": 0.02853597210900418, "sem_correspondencia": 0.27426446148275957}, "confidence": 0.6861502694337694, "input_tokens": 40, "latency_ms": 15.133164000019406} +{"id": "g0274-troca_numero-informal_abreviado-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.011605561688939298, "fidelidade_resgate": 0.0016147284737975177, "internet_problema_conexao": 0.007872290894397916, "suporte_chip_esim": 0.0013715234791991235, "bonus_nao_recebido": 0.0009930891664538418, "plano_nova_linha": 0.0008197585687365992, "fidelidade_pontos": 0.009772574510564522, "marketplace_pedido": 0.002576098306819145, "vas_cancelamento": 0.00013663737601363597, "troca_numero": 0.9380593282119994, "conta_pagamento_confirmacao": 0.0014133992345342719, "negociacao_religacao": 0.000355541385270475, "cancelamento_linha": 0.0002342368675388455, "beneficios_consulta": 0.008436742222740191, "portabilidade": 0.0006518175347484607, "sem_correspondencia": 0.014086672078246668}, "confidence": 0.9380593282119994, "input_tokens": 36, "latency_ms": 29.464743000005456} +{"id": "g0275-troca_numero-erros_digitacao-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.025710991699452835, "troca_numero": 0.9187453097712601, "cancelamento_linha": 0.000745277071477845, "vas_contratacao": 0.0017902511768225294, "portabilidade": 0.002217129966690215, "conta_contestacao": 0.007294930286255141, "parceiros_ofertas": 0.016655655049408552, "sem_correspondencia": 0.026840454978632744}, "confidence": 0.9187453097712601, "input_tokens": 43, "latency_ms": 16.553744999953324} +{"id": "g0275-troca_numero-erros_digitacao-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.002410779925931828, "cadastro_atualizacao": 0.013012173509852882, "troca_numero": 0.9571211282331431, "sem_correspondencia": 0.02745591833107221}, "confidence": 0.9571211282331431, "input_tokens": 36, "latency_ms": 15.604693000000225} +{"id": "g0275-troca_numero-erros_digitacao-02-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.03489055154246946, "cancelamento_linha": 0.002049157653599092, "conta_debito_automatico_digital": 0.007686034403665408, "seguranca_fraude": 0.006237246637311025, "recarga_realizar": 0.0004630464883703779, "troca_numero": 0.8595711692929503, "beneficios_consulta": 0.017956530892695208, "conta_pagamento_confirmacao": 0.008107991987284176, "negociacao_religacao": 0.0017253473842791431, "portabilidade": 0.0038263411724403827, "negociacao_divida": 0.0028228566857959486, "sem_correspondencia": 0.05466372585913952}, "confidence": 0.8595711692929503, "input_tokens": 37, "latency_ms": 22.619052000038664} +{"id": "g0275-troca_numero-erros_digitacao-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.2478780917292263, "portabilidade": 0.018853537175023697, "cadastro_atualizacao": 0.044078949151413735, "sem_correspondencia": 0.6891894219443362}, "confidence": 0.6891894219443362, "input_tokens": 36, "latency_ms": 15.1518740000256} +{"id": "g0275-troca_numero-erros_digitacao-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_explicacao": 0.0061196050451556485, "parceiros_ofertas": 0.019954381156358503, "portabilidade": 0.002118391412886012, "conta_pagamento_confirmacao": 0.0036389477836271354, "troca_numero": 0.8973774154612264, "plano_consulta": 0.010700665224360832, "seguranca_perda_roubo": 0.001991048652721229, "cancelamento_linha": 0.0007556498032951966, "marketplace_compra": 0.004986609243734517, "cadastro_atualizacao": 0.010208601882121086, "negociacao_religacao": 0.0013563912121055577, "sem_correspondencia": 0.0407922931224079}, "confidence": 0.8973774154612264, "input_tokens": 37, "latency_ms": 22.014136999985112} +{"id": "g0275-troca_numero-erros_digitacao-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.014514994361442686, "troca_numero": 0.09669886977312835, "cadastro_atualizacao": 0.043837929659847466, "sem_correspondencia": 0.8449482062055815}, "confidence": 0.8449482062055815, "input_tokens": 34, "latency_ms": 15.148741000018617} +{"id": "g0275-troca_numero-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0201376006441682, "negociacao_religacao": 0.01129645286523185, "conta_pagamento_confirmacao": 0.04977020916742246, "conta_vencimento": 0.00722479009925887, "portabilidade": 0.012451372847162964, "roaming_duvida": 0.015106558366365581, "marketplace_pedido": 0.04750015157506363, "marketplace_compra": 0.03667649667931704, "atendimento_humano": 0.09166316605049454, "conta_debito_automatico_digital": 0.057396291226669914, "parceiros_ofertas": 0.14549172100359858, "cadastro_atualizacao": 0.05175115445641616, "plano_nova_linha": 0.016758257871911847, "cancelamento_linha": 0.008506723842441838, "seguranca_fraude": 0.05915903883201371, "sem_correspondencia": 0.3691100144724628}, "confidence": 0.3691100144724628, "input_tokens": 32, "latency_ms": 29.388772000004337} +{"id": "g0275-troca_numero-erros_digitacao-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 0.004272141313048654, "conta_vencimento": 0.000375943923755768, "vas_contratacao": 0.0023105010999529044, "plano_troca": 0.005890841988611471, "suporte_configuracao": 0.0024006971361813234, "reclamacao_atendimento": 0.009067116909799075, "internet_problema_conexao": 0.005738364915206156, "troca_numero": 0.9083297262254463, "conta_contestacao": 0.0021670774138990777, "vas_consulta": 0.03326755238859805, "conta_segunda_via": 0.001836284535440147, "portabilidade": 0.0011578391612451966, "cancelamento_linha": 0.00022686064824629996, "recarga_saldo": 0.00027346016217771776, "cadastro_atualizacao": 0.0058695468308617065, "sem_correspondencia": 0.01681604534753016}, "confidence": 0.9083297262254463, "input_tokens": 35, "latency_ms": 28.90863300001456} +{"id": "g0275-troca_numero-erros_digitacao-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.01054035074155483, "troca_numero": 0.9648793707037757, "portabilidade": 0.0013259818583722304, "sem_correspondencia": 0.023254296696297246}, "confidence": 0.9648793707037757, "input_tokens": 32, "latency_ms": 15.1807660000145} +{"id": "g0275-troca_numero-erros_digitacao-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.011004493676867393, "atendimento_humano": 0.07459355216900251, "cadastro_atualizacao": 0.03781193530892239, "beneficios_consulta": 0.04609182893525925, "troca_numero": 0.6137204824859602, "portabilidade": 0.0032759378976918415, "conta_vencimento": 0.0016913574816066904, "sem_correspondencia": 0.21181041204468973}, "confidence": 0.6137204824859602, "input_tokens": 33, "latency_ms": 15.569201999994675} +{"id": "g0275-troca_numero-erros_digitacao-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"internet_problema_conexao": 0.0175178419649147, "negociacao_divida": 0.00574965669163098, "suporte_configuracao": 0.008707992539913558, "conta_vencimento": 0.0011971560042049222, "seguranca_perda_roubo": 0.006381468240581573, "cancelamento_linha": 0.0010757529870149367, "reclamacao_atendimento": 0.03399658127928264, "suporte_sem_sinal": 0.04029000461391396, "vas_contratacao": 0.0030499335169457634, "roaming_cobranca": 0.0012233269828799964, "portabilidade": 0.003627811012640119, "fidelidade_resgate": 0.007896939117878391, "cadastro_atualizacao": 0.013474762141680717, "bonus_nao_recebido": 0.0009257426513485722, "troca_numero": 0.8208586392035776, "sem_correspondencia": 0.034026391051591574}, "confidence": 0.8208586392035776, "input_tokens": 33, "latency_ms": 28.93469600002163} +{"id": "g0275-troca_numero-erros_digitacao-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.041304924844214747, "portabilidade": 0.007237106315052095, "troca_numero": 0.8331988110011084, "sem_correspondencia": 0.1182591578396248}, "confidence": 0.8331988110011084, "input_tokens": 35, "latency_ms": 15.075623000029736} +{"id": "g0278-troca_numero-longo_contexto-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 195, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.017007971533913507, "cadastro_atualizacao": 0.014024072616509266, "roaming_cobranca": 0.000606395665979389, "troca_numero": 0.9311613632926184, "cancelamento_linha": 0.0006671994480336903, "portabilidade": 0.0020996535165105595, "desconto_retencao": 0.00225512385371659, "sem_correspondencia": 0.032178220072718575}, "confidence": 0.9311613632926184, "input_tokens": 81, "latency_ms": 17.620657999998457} +{"id": "g0278-troca_numero-longo_contexto-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0018595934185554658, "cadastro_atualizacao": 0.01155024496282233, "cancelamento_linha": 0.0003109817980857242, "negociacao_religacao": 0.0010385513711149122, "atendimento_humano": 0.01647940530199245, "troca_numero": 0.9532143373342701, "suporte_configuracao": 0.002028327985576376, "sem_correspondencia": 0.013518557827582696}, "confidence": 0.9532143373342701, "input_tokens": 72, "latency_ms": 16.75966100003734} +{"id": "g0278-troca_numero-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 176, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"parceiros_ofertas": 0.10780877775609125, "portabilidade": 0.01684237295860125, "reclamacao_atendimento": 0.21424010705270027, "suporte_chip_esim": 0.4102473020170193, "cancelamento_linha": 0.006331414541357127, "cadastro_atualizacao": 0.07651045283853264, "negociacao_divida": 0.014778785620882341, "sem_correspondencia": 0.1532407872148158}, "confidence": 0.4102473020170193, "input_tokens": 76, "latency_ms": 17.826588999980686} +{"id": "g0278-troca_numero-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"atendimento_humano": 0.12191628385201808, "negociacao_religacao": 0.015189000054028819, "cadastro_atualizacao": 0.09361283838574437, "conta_contestacao": 0.0743253706463987, "marketplace_pedido": 0.0298064455595466, "cancelamento_linha": 0.007255377524970545, "internet_problema_conexao": 0.04686407551302304, "plano_troca": 0.22340368587481893, "portabilidade": 0.017032188082411616, "beneficios_consulta": 0.09090122927627564, "roaming_duvida": 0.011032148685602561, "conta_explicacao": 0.027449826826753933, "bonus_nao_recebido": 0.00588708207138848, "seguranca_perda_roubo": 0.08480727996406935, "suporte_sem_sinal": 0.056927232382834446, "sem_correspondencia": 0.09358993530011489}, "confidence": 0.22340368587481893, "input_tokens": 60, "latency_ms": 31.326014000001123} +{"id": "g0278-troca_numero-longo_contexto-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9528825726771063, "cadastro_atualizacao": 0.0105620087386113, "portabilidade": 0.004366826469396542, "sem_correspondencia": 0.0321885921148859}, "confidence": 0.9528825726771063, "input_tokens": 67, "latency_ms": 15.573452000012367} +{"id": "g0278-troca_numero-longo_contexto-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 135, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.006710768058510667, "cadastro_atualizacao": 0.02548075409207635, "troca_numero": 0.8814617194274328, "sem_correspondencia": 0.08634675842198024}, "confidence": 0.8814617194274328, "input_tokens": 65, "latency_ms": 15.237408000018604} +{"id": "g0278-troca_numero-longo_contexto-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 138, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"fidelidade_pontos": 0.012641652000091643, "portabilidade": 0.003517874380990814, "cadastro_atualizacao": 0.014327873855069484, "plano_consulta": 0.008437831560973748, "desconto_retencao": 0.0037965193324899418, "suporte_configuracao": 0.005652919659493909, "troca_numero": 0.9175896887059571, "marketplace_compra": 0.00246930322407985, "cancelamento_linha": 0.0028930763996196573, "recarga_saldo": 0.0005599014478121676, "parceiros_ofertas": 0.008375183356438566, "sem_correspondencia": 0.01973817607698307}, "confidence": 0.9175896887059571, "input_tokens": 62, "latency_ms": 22.658191999994415} +{"id": "g0278-troca_numero-longo_contexto-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 132, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"parceiros_ofertas": 0.016757412346576357, "troca_numero": 0.9256335157319876, "portabilidade": 0.004805052786087916, "cancelamento_linha": 0.0013265575184161645, "cadastro_atualizacao": 0.01978214139912157, "vas_cancelamento": 0.0010660002303435531, "marketplace_compra": 0.005450974369576655, "sem_correspondencia": 0.025178345617890154}, "confidence": 0.9256335157319876, "input_tokens": 63, "latency_ms": 16.72217200001569} +{"id": "g0278-troca_numero-longo_contexto-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.7143563555014134, "cancelamento_linha": 0.0036942723294375503, "cadastro_atualizacao": 0.04372651830223231, "internet_problema_conexao": 0.016357619147809397, "conta_vencimento": 0.0017121536481811757, "parceiros_ofertas": 0.07421574665571264, "vas_consulta": 0.04345398351736943, "desconto_retencao": 0.009543035081612519, "portabilidade": 0.011944349732820088, "roaming_pacote": 0.0023136131694077096, "seguranca_fraude": 0.027172343527063932, "sem_correspondencia": 0.05151000938693983}, "confidence": 0.7143563555014134, "input_tokens": 67, "latency_ms": 23.091553000028853} +{"id": "g0278-troca_numero-longo_contexto-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 0.02226287937396385, "atendimento_humano": 0.010351870580148087, "cadastro_atualizacao": 0.016417774414738316, "bonus_nao_recebido": 0.00046118305596014845, "plano_nova_linha": 0.00214780343250303, "cancelamento_linha": 0.0001094125341209218, "reclamacao_atendimento": 0.0024456718078839095, "troca_numero": 0.9010679830299153, "fidelidade_pontos": 0.005811255110760217, "fidelidade_resgate": 0.0007461649544040209, "recarga_nao_creditada": 0.00016636944756254102, "conta_pagamento_confirmacao": 0.0028309857803539397, "portabilidade": 0.0011790309161846169, "negociacao_divida": 0.0006780248583347502, "plano_troca": 0.008598013315761455, "sem_correspondencia": 0.024725577387404926}, "confidence": 0.9010679830299153, "input_tokens": 46, "latency_ms": 29.78312099997993} +{"id": "g0278-troca_numero-longo_contexto-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0034446396697017986, "troca_numero": 0.907243235113049, "cadastro_atualizacao": 0.03010875117532179, "sem_correspondencia": 0.05920337404192739}, "confidence": 0.907243235113049, "input_tokens": 70, "latency_ms": 15.288679000036609} +{"id": "g0278-troca_numero-longo_contexto-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 136, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.006564482170231957, "cadastro_atualizacao": 0.05622967379732716, "troca_numero": 0.8796899392429828, "sem_correspondencia": 0.057515904789458165}, "confidence": 0.8796899392429828, "input_tokens": 63, "latency_ms": 15.46322600000849} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.16556305990597397, "cadastro_atualizacao": 0.03708827824927542, "internet_consumo": 0.06050368700521431, "portabilidade": 0.004715491497010324, "atendimento_humano": 0.2632994919165562, "parceiros_ofertas": 0.14149527086998254, "suporte_chip_esim": 0.0612486519239767, "sem_correspondencia": 0.2660860686320105}, "confidence": 0.2660860686320105, "input_tokens": 41, "latency_ms": 16.465514000003623} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.023297803140137394, "roaming_pacote": 0.008284985899536608, "conta_contestacao": 0.05200235470567225, "vas_consulta": 0.06053740071288337, "conta_vencimento": 0.007644451578623616, "beneficios_consulta": 0.0699687739047073, "internet_consumo": 0.026059995960509463, "reclamacao_atendimento": 0.3400777529261958, "conta_segunda_via": 0.040749884553604565, "atendimento_humano": 0.11859326638449391, "plano_troca": 0.023359974509030948, "sem_correspondencia": 0.2294233557246048}, "confidence": 0.3400777529261958, "input_tokens": 41, "latency_ms": 21.66038299998263} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.33091332861298706, "negociacao_religacao": 0.010551293174198683, "atendimento_humano": 0.1293713127106451, "sem_correspondencia": 0.5291640655021692}, "confidence": 0.5291640655021692, "input_tokens": 34, "latency_ms": 15.369535999980144} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0989689140513411, "internet_consumo": 0.0971846043351717, "plano_consulta": 0.1376959808401245, "fidelidade_pontos": 0.036778319036191325, "negociacao_religacao": 0.006355963079593738, "internet_problema_conexao": 0.02591275009606505, "conta_explicacao": 0.026857651338638284, "internet_pacote_adicional": 0.06569071753587119, "desconto_retencao": 0.01720808232497478, "negociacao_divida": 0.0067949442963928085, "recarga_nao_creditada": 0.002629488431514543, "conta_segunda_via": 0.027998530787439406, "marketplace_pedido": 0.027993281853493198, "atendimento_humano": 0.19344524728420143, "conta_contestacao": 0.033128741596386964, "sem_correspondencia": 0.19535678311259996}, "confidence": 0.19535678311259996, "input_tokens": 45, "latency_ms": 29.880562000016653} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.19418968359757519, "fidelidade_pontos": 0.11070884075844532, "plano_troca": 0.009982831827276922, "negociacao_divida": 0.012112603584881238, "vas_cancelamento": 0.014611585140567011, "parceiros_ofertas": 0.06338239493649749, "conta_contestacao": 0.034324333247527324, "roaming_cobranca": 0.004616776039257895, "reclamacao_atendimento": 0.2230403434734064, "conta_debito_automatico_digital": 0.011579686835117897, "vas_consulta": 0.10972529705938802, "sem_correspondencia": 0.2117256235000593}, "confidence": 0.2230403434734064, "input_tokens": 44, "latency_ms": 23.09845799999266} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_segunda_via": 0.08355595640257331, "seguranca_perda_roubo": 0.03251450773862654, "bonus_nao_recebido": 0.016318860855587237, "vas_contratacao": 0.006855809368769421, "suporte_sem_sinal": 0.10670026784030766, "internet_consumo": 0.02083057468804959, "fidelidade_pontos": 0.02005016737451689, "reclamacao_atendimento": 0.4089319272739036, "atendimento_humano": 0.12043105412712095, "seguranca_fraude": 0.054444467711468596, "conta_contestacao": 0.025422741749782738, "sem_correspondencia": 0.10394366486929348}, "confidence": 0.4089319272739036, "input_tokens": 40, "latency_ms": 24.44653599997082} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.029878751888702364, "reclamacao_atendimento": 0.1471359858223798, "recarga_nao_creditada": 0.009677527337183328, "conta_contestacao": 0.07730500292072534, "suporte_chip_esim": 0.04102379771381899, "recarga_saldo": 0.006769767867823581, "atendimento_humano": 0.2905836660799058, "sem_correspondencia": 0.39762550036946076}, "confidence": 0.39762550036946076, "input_tokens": 37, "latency_ms": 17.29880900001035} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.009775326814859334, "plano_troca": 0.01581999137578512, "beneficios_consulta": 0.1694482306355664, "portabilidade": 0.005848688209631672, "conta_explicacao": 0.027252203488075256, "recarga_realizar": 0.0036383812231566112, "seguranca_perda_roubo": 0.058555358521532236, "desconto_retencao": 0.01430547363836024, "reclamacao_atendimento": 0.17684106940499203, "conta_pagamento_confirmacao": 0.019366166073972502, "atendimento_humano": 0.24437513026350946, "sem_correspondencia": 0.2547739803505591}, "confidence": 0.2547739803505591, "input_tokens": 39, "latency_ms": 22.915536000027714} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5612051991549405, "reclamacao_atendimento": 0.14850303288660657, "plano_troca": 0.012232762562042712, "fidelidade_resgate": 0.01522745632894292, "vas_contratacao": 0.00768830195577323, "atendimento_humano": 0.10021497145876102, "fidelidade_pontos": 0.030419107030765738, "sem_correspondencia": 0.12450916862216736}, "confidence": 0.5612051991549405, "input_tokens": 38, "latency_ms": 16.532583999946837} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_divida": 0.012860327992099711, "reclamacao_atendimento": 0.20051761061062962, "plano_troca": 0.013004225701729835, "fidelidade_resgate": 0.03353586186171543, "parceiros_ofertas": 0.04872098969847501, "seguranca_perda_roubo": 0.0685524594584159, "marketplace_pedido": 0.02510471839191962, "atendimento_humano": 0.12485559157638869, "plano_consulta": 0.06970234473452358, "roaming_cobranca": 0.0028025524595832133, "seguranca_fraude": 0.03154989111587234, "conta_segunda_via": 0.02351737603190988, "suporte_chip_esim": 0.019093804590371116, "fidelidade_pontos": 0.14167498552647986, "vas_consulta": 0.0680930194379981, "sem_correspondencia": 0.11641424081188807}, "confidence": 0.20051761061062962, "input_tokens": 40, "latency_ms": 30.569705000004888} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.23171984718826935, "seguranca_fraude": 0.07163693162082982, "roaming_cobranca": 0.004259123579541222, "negociacao_divida": 0.00926191096724004, "conta_debito_automatico_digital": 0.004172804885190321, "internet_consumo": 0.05460118049801787, "reclamacao_atendimento": 0.3018493104124548, "sem_correspondencia": 0.3224988908484566}, "confidence": 0.3224988908484566, "input_tokens": 39, "latency_ms": 17.358790000002955} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.023920609210397535, "internet_problema_conexao": 0.04821400074955072, "reclamacao_atendimento": 0.3254302856271927, "conta_vencimento": 0.005989658311587294, "vas_cancelamento": 0.012637144179801782, "atendimento_humano": 0.15336391962893756, "plano_nova_linha": 0.017518834163313686, "sem_correspondencia": 0.4129255481292187}, "confidence": 0.4129255481292187, "input_tokens": 42, "latency_ms": 16.40049299999191} +{"id": "g0285-reclamacao_atendimento-longo_contexto-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 103, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 273, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.007599967397377472, "recarga_nao_creditada": 0.01104112694991621, "plano_consulta": 0.11588535252788877, "recarga_realizar": 0.010083248660357926, "reclamacao_atendimento": 0.18959101699085038, "parceiros_ofertas": 0.07593934103581358, "conta_contestacao": 0.13774721080698352, "atendimento_humano": 0.19868525511117666, "roaming_duvida": 0.015579270854586599, "fidelidade_pontos": 0.013359175758599918, "bonus_nao_recebido": 0.009021569815082637, "sem_correspondencia": 0.21546746409136633}, "confidence": 0.21546746409136633, "input_tokens": 103, "latency_ms": 25.06327800000463} +{"id": "g0285-reclamacao_atendimento-longo_contexto-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 217, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.028291531060172362, "recarga_nao_creditada": 0.009535101921703011, "bonus_nao_recebido": 0.0398900798071093, "troca_numero": 0.0052695916063373515, "vas_contratacao": 0.013051540589372492, "atendimento_humano": 0.20302057222563194, "negociacao_divida": 0.017473713808450017, "reclamacao_atendimento": 0.2854047620980668, "roaming_cobranca": 0.008187772358175912, "portabilidade": 0.008934326175112233, "suporte_chip_esim": 0.08511526744004148, "sem_correspondencia": 0.2958257409098271}, "confidence": 0.2958257409098271, "input_tokens": 80, "latency_ms": 25.1845239999966} +{"id": "g0285-reclamacao_atendimento-longo_contexto-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 205, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 0.035349322266379476, "seguranca_fraude": 0.09184687267275865, "suporte_chip_esim": 0.006619192502423772, "atendimento_humano": 0.053719504443905525, "internet_consumo": 0.07132482860818638, "suporte_sem_sinal": 0.09237279428042444, "troca_numero": 0.0011912473100818373, "beneficios_consulta": 0.049896182953202306, "vas_consulta": 0.043452674683773646, "internet_pacote_adicional": 0.024963568195866804, "plano_troca": 0.004924458215220748, "conta_vencimento": 0.0052704906682712336, "conta_explicacao": 0.018402592204631876, "desconto_retencao": 0.015064659298614566, "reclamacao_atendimento": 0.42855774371687994, "sem_correspondencia": 0.05704386797937881}, "confidence": 0.42855774371687994, "input_tokens": 81, "latency_ms": 33.234728000024916} +{"id": "g0285-reclamacao_atendimento-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"portabilidade": 0.023426405940922587, "roaming_duvida": 0.021910278111933183, "internet_consumo": 0.0893776489209908, "suporte_configuracao": 0.09870654243882568, "atendimento_humano": 0.39721452766681414, "marketplace_compra": 0.020604800530111746, "roaming_cobranca": 0.010574276584355677, "sem_correspondencia": 0.3381855198060462}, "confidence": 0.39721452766681414, "input_tokens": 83, "latency_ms": 19.0167100000167} +{"id": "g0285-reclamacao_atendimento-longo_contexto-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.021568638977465728, "reclamacao_atendimento": 0.4065979921387591, "atendimento_humano": 0.09742687443979556, "sem_correspondencia": 0.47440649444397964}, "confidence": 0.47440649444397964, "input_tokens": 82, "latency_ms": 15.962376999993921} +{"id": "g0285-reclamacao_atendimento-longo_contexto-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 184, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.1001193605372262, "fidelidade_resgate": 0.06386978971861146, "reclamacao_atendimento": 0.5704447669569013, "sem_correspondencia": 0.265566082787261}, "confidence": 0.5704447669569013, "input_tokens": 83, "latency_ms": 15.920520999998189} +{"id": "g0285-reclamacao_atendimento-longo_contexto-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["cancelamento_linha", "conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"atendimento_humano": 0.12327065830228513, "reclamacao_atendimento": 0.12120540222827295, "recarga_saldo": 0.0016129031893797247, "vas_cancelamento": 0.010114469693732876, "cancelamento_linha": 0.6792267021685128, "portabilidade": 0.004159200606335092, "roaming_duvida": 0.006200415055653654, "sem_correspondencia": 0.05421024875582782}, "confidence": 0.6792267021685128, "input_tokens": 75, "latency_ms": 17.72742999997945} +{"id": "g0285-reclamacao_atendimento-longo_contexto-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 203, "length_bucket": "longo"}, "pred": "atendimento_humano", "probabilities": {"vas_cancelamento": 0.006774701084669087, "atendimento_humano": 0.18275650849811173, "plano_consulta": 0.022027069050443427, "vas_contratacao": 0.005777386800261048, "conta_contestacao": 0.03381212986532195, "cadastro_atualizacao": 0.03621883144314499, "fidelidade_pontos": 0.061410590655379786, "negociacao_religacao": 0.007529630739473005, "seguranca_fraude": 0.17483815021389246, "reclamacao_atendimento": 0.13726941505344165, "desconto_retencao": 0.004158459832285652, "conta_debito_automatico_digital": 0.059884078365900206, "bonus_nao_recebido": 0.007003126119435244, "vas_consulta": 0.16395651704951608, "fidelidade_resgate": 0.00950507499352044, "sem_correspondencia": 0.08707833023520324}, "confidence": 0.18275650849811173, "input_tokens": 76, "latency_ms": 34.05120800005079} +{"id": "g0285-reclamacao_atendimento-longo_contexto-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_chip_esim": 0.019653190009705123, "reclamacao_atendimento": 0.41465529973241394, "recarga_nao_creditada": 0.003504178967111563, "conta_contestacao": 0.15059208933046497, "conta_pagamento_confirmacao": 0.1527679121936258, "atendimento_humano": 0.06288841393124113, "cancelamento_linha": 0.03768172875937799, "sem_correspondencia": 0.15825718707605949}, "confidence": 0.41465529973241394, "input_tokens": 77, "latency_ms": 18.91927299999452} +{"id": "g0285-reclamacao_atendimento-longo_contexto-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"reclamacao_atendimento": 0.3548391805661363, "marketplace_compra": 0.014932108306372087, "fidelidade_pontos": 0.009623078754845171, "atendimento_humano": 0.17468871404010988, "vas_contratacao": 0.005846553092684358, "negociacao_divida": 0.00496218220281466, "internet_problema_conexao": 0.35941181055434546, "sem_correspondencia": 0.07569637248269209}, "confidence": 0.35941181055434546, "input_tokens": 79, "latency_ms": 18.547440000020288} +{"id": "g0285-reclamacao_atendimento-longo_contexto-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 165, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.4370481576285254, "recarga_saldo": 0.008385813615402474, "atendimento_humano": 0.1984848188560914, "sem_correspondencia": 0.3560812098999807}, "confidence": 0.4370481576285254, "input_tokens": 71, "latency_ms": 16.34215300003916} +{"id": "g0285-reclamacao_atendimento-longo_contexto-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"bonus_nao_recebido": 0.13139753677153254, "plano_consulta": 0.18117592047684414, "suporte_chip_esim": 0.0070631257310334586, "reclamacao_atendimento": 0.4790649399770929, "desconto_retencao": 0.009926406019508446, "negociacao_religacao": 0.016080395201567874, "atendimento_humano": 0.04053613279244928, "sem_correspondencia": 0.13475554302997142}, "confidence": 0.4790649399770929, "input_tokens": 75, "latency_ms": 18.602427000018906} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.002856615856303606, "internet_pacote_adicional": 0.10356268761702324, "conta_explicacao": 0.027576857458658507, "marketplace_compra": 0.02415858332399248, "roaming_duvida": 0.009563534271177874, "reclamacao_atendimento": 0.14954006281949417, "conta_pagamento_confirmacao": 0.011165302886973618, "seguranca_perda_roubo": 0.025654887111543827, "internet_consumo": 0.07360289053909394, "cadastro_atualizacao": 0.02999272864330895, "atendimento_humano": 0.22884560524702358, "vas_consulta": 0.08834313370882743, "parceiros_ofertas": 0.05429939039015869, "portabilidade": 0.004304349310210179, "bonus_nao_recebido": 0.004647651566067484, "sem_correspondencia": 0.16188571925014245}, "confidence": 0.22884560524702358, "input_tokens": 57, "latency_ms": 31.059751999976015} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.14670948602235231, "fidelidade_resgate": 0.014027087870833904, "conta_explicacao": 0.16717995609801287, "conta_segunda_via": 0.11859058522475556, "plano_troca": 0.00643353812526797, "suporte_configuracao": 0.017092754968855036, "conta_contestacao": 0.11164986279802473, "plano_consulta": 0.025204913549842795, "conta_vencimento": 0.006182458217167529, "conta_pagamento_confirmacao": 0.055418874758749036, "atendimento_humano": 0.19219292592894513, "sem_correspondencia": 0.1393175564371931}, "confidence": 0.19219292592894513, "input_tokens": 55, "latency_ms": 24.570546000006743} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_configuracao": 0.02228787422035563, "conta_contestacao": 0.08283058110367654, "reclamacao_atendimento": 0.35655192611577385, "marketplace_pedido": 0.02610085951089913, "recarga_nao_creditada": 0.0052146820352932275, "conta_debito_automatico_digital": 0.01855136913554396, "vas_cancelamento": 0.005365878987556284, "parceiros_ofertas": 0.04595386363347326, "atendimento_humano": 0.11858031263726952, "fidelidade_resgate": 0.01888832535028578, "roaming_duvida": 0.008546612699115434, "conta_vencimento": 0.005519951398114483, "plano_nova_linha": 0.00974470790445739, "fidelidade_pontos": 0.11236415201710655, "internet_problema_conexao": 0.0568325526380243, "sem_correspondencia": 0.10666635061305467}, "confidence": 0.35655192611577385, "input_tokens": 56, "latency_ms": 31.523523999965164} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-03-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "suporte_configuracao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.0036667297906999748, "conta_pagamento_confirmacao": 0.025689273313028338, "desconto_retencao": 0.00771956914561212, "roaming_pacote": 0.009680667605846006, "conta_segunda_via": 0.01550816419312338, "conta_debito_automatico_digital": 0.06339376232330506, "reclamacao_atendimento": 0.18143322527361577, "conta_explicacao": 0.05542965814481336, "vas_contratacao": 0.009485485683042397, "suporte_sem_sinal": 0.25377234066159293, "marketplace_compra": 0.01305434255443944, "seguranca_fraude": 0.029928871476797694, "atendimento_humano": 0.14686466319211475, "roaming_duvida": 0.02463441828066224, "vas_cancelamento": 0.010904261519936563, "sem_correspondencia": 0.14883456684136998}, "confidence": 0.25377234066159293, "input_tokens": 49, "latency_ms": 32.904309999992165} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"bonus_nao_recebido": 0.06280838402749654, "roaming_duvida": 0.005022957684789446, "recarga_saldo": 0.002943215287632894, "conta_vencimento": 0.004896887347760786, "desconto_retencao": 0.016695116792709196, "plano_nova_linha": 0.41670588679272, "internet_consumo": 0.01092234109381379, "vas_consulta": 0.04679457623220412, "beneficios_consulta": 0.13206442569452012, "cancelamento_linha": 0.0021323886628396554, "fidelidade_pontos": 0.05579178145389542, "negociacao_divida": 0.008134618018941758, "suporte_sem_sinal": 0.0585868927104044, "fidelidade_resgate": 0.01199652198159661, "plano_troca": 0.04094101296037328, "sem_correspondencia": 0.12356299325830195}, "confidence": 0.41670588679272, "input_tokens": 50, "latency_ms": 29.872108000006392} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 0.07159211298220121, "conta_explicacao": 0.044518991133513396, "seguranca_fraude": 0.05843688393864597, "conta_vencimento": 0.006616778031993676, "beneficios_consulta": 0.1078044818290727, "conta_segunda_via": 0.025065931763395135, "reclamacao_atendimento": 0.2670064498270562, "plano_consulta": 0.13790580267474156, "recarga_realizar": 0.003629552803435487, "roaming_duvida": 0.010159896419367685, "internet_pacote_adicional": 0.046838218976576175, "sem_correspondencia": 0.2204248996200008}, "confidence": 0.2670064498270562, "input_tokens": 56, "latency_ms": 24.55399299998362} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.050640530695054635, "marketplace_pedido": 0.00660008839535775, "recarga_nao_creditada": 0.004763931599067224, "internet_problema_conexao": 0.012944856589266009, "beneficios_consulta": 0.056570279695714626, "marketplace_compra": 0.007373745448867909, "desconto_retencao": 0.0026504351105670313, "reclamacao_atendimento": 0.07795818292486557, "fidelidade_resgate": 0.002798443210990367, "bonus_nao_recebido": 0.748299719664383, "fidelidade_pontos": 0.004461696957870529, "sem_correspondencia": 0.02493808970799535}, "confidence": 0.748299719664383, "input_tokens": 48, "latency_ms": 23.949705000006816} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_religacao": 0.006137731574889411, "portabilidade": 0.0045261543266525055, "conta_debito_automatico_digital": 0.017037934511672525, "roaming_duvida": 0.015491453913447358, "conta_vencimento": 0.004645993648586718, "roaming_pacote": 0.004044861750724111, "recarga_realizar": 0.002922737093484063, "conta_pagamento_confirmacao": 0.023675907816094403, "beneficios_consulta": 0.16706498434345915, "atendimento_humano": 0.21068798205560554, "suporte_sem_sinal": 0.14379259063455943, "reclamacao_atendimento": 0.18077248718050212, "plano_troca": 0.009454774091344889, "vas_cancelamento": 0.004699766348107124, "fidelidade_pontos": 0.03201181618051891, "sem_correspondencia": 0.1730328245303517}, "confidence": 0.21068798205560554, "input_tokens": 52, "latency_ms": 30.030017999990832} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.016387969900909252, "fidelidade_resgate": 0.011343011721405028, "troca_numero": 0.0018193638929219261, "roaming_cobranca": 0.0025539428892760114, "recarga_saldo": 0.06173382240974127, "reclamacao_atendimento": 0.03731775751701448, "recarga_realizar": 0.6845916597208149, "sem_correspondencia": 0.1842524719479171}, "confidence": 0.6845916597208149, "input_tokens": 40, "latency_ms": 16.116917999966063} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.016164677970329205, "vas_cancelamento": 0.018814017009642768, "desconto_retencao": 0.019629129191354344, "sem_correspondencia": 0.9453921758286736}, "confidence": 0.9453921758286736, "input_tokens": 46, "latency_ms": 15.047372000026371} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_compra": 0.02592128326564908, "vas_cancelamento": 0.008178150273693586, "marketplace_pedido": 0.02670278770224863, "atendimento_humano": 0.2688052949786137, "negociacao_divida": 0.012210478063476759, "vas_consulta": 0.15435263500143528, "internet_consumo": 0.05932841444450578, "bonus_nao_recebido": 0.031903717637151746, "portabilidade": 0.007281872902734324, "roaming_pacote": 0.0027407037534371917, "plano_nova_linha": 0.020386002938834948, "roaming_cobranca": 0.003274439132516795, "conta_explicacao": 0.030325127737293834, "seguranca_perda_roubo": 0.0958047657312781, "plano_consulta": 0.11835873115960627, "sem_correspondencia": 0.134425595277524}, "confidence": 0.2688052949786137, "input_tokens": 45, "latency_ms": 29.405574000008983} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.006498705221423723, "portabilidade": 0.001510394059864348, "desconto_retencao": 0.0025524632432742437, "vas_cancelamento": 0.006189618812338038, "troca_numero": 0.0003362292529316249, "cadastro_atualizacao": 0.0028465090253991035, "cancelamento_linha": 0.9582488671537198, "sem_correspondencia": 0.02181721323104907}, "confidence": 0.9582488671537198, "input_tokens": 45, "latency_ms": 16.19780900000478} +{"id": "g0289-atendimento_humano-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"negociacao_divida": 0.00860871353632232, "internet_pacote_adicional": 0.24814427488761465, "internet_problema_conexao": 0.05987150723900241, "conta_segunda_via": 0.01837085155153334, "conta_pagamento_confirmacao": 0.02444700356594317, "vas_consulta": 0.06997622391009717, "conta_vencimento": 0.004532720807888427, "marketplace_pedido": 0.041070710584860254, "suporte_sem_sinal": 0.17710719997030497, "plano_nova_linha": 0.021018152955578424, "suporte_configuracao": 0.02633560669627469, "negociacao_religacao": 0.004623572263979822, "fidelidade_pontos": 0.03974555020881772, "plano_troca": 0.007524162230244466, "reclamacao_atendimento": 0.09557706918747744, "sem_correspondencia": 0.15304668040406075}, "confidence": 0.24814427488761465, "input_tokens": 46, "latency_ms": 30.787787999997818} +{"id": "g0289-atendimento_humano-erros_digitacao-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"reclamacao_atendimento": 0.07424677316343416, "vas_contratacao": 0.014187716678880863, "recarga_realizar": 0.011457503790921753, "internet_pacote_adicional": 0.4000860431628605, "conta_contestacao": 0.05238271459446295, "troca_numero": 0.0018874886104686072, "plano_troca": 0.007400391964559851, "atendimento_humano": 0.17985723968569547, "roaming_cobranca": 0.003058043530355229, "recarga_saldo": 0.006390500769776639, "negociacao_religacao": 0.005329959600812019, "sem_correspondencia": 0.24371562444777195}, "confidence": 0.4000860431628605, "input_tokens": 44, "latency_ms": 22.545146999959798} +{"id": "g0289-atendimento_humano-erros_digitacao-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.010169942645441106, "bonus_nao_recebido": 0.034354306021566465, "cadastro_atualizacao": 0.03623300713174123, "vas_consulta": 0.06580636509363876, "seguranca_fraude": 0.020132151932418817, "atendimento_humano": 0.24068910858049103, "conta_debito_automatico_digital": 0.013049496989568294, "cancelamento_linha": 0.0025054178595313704, "negociacao_divida": 0.004826609873201673, "internet_pacote_adicional": 0.3794361569666941, "reclamacao_atendimento": 0.04998795953605038, "sem_correspondencia": 0.1428094773696568}, "confidence": 0.3794361569666941, "input_tokens": 44, "latency_ms": 24.287505999950554} +{"id": "g0289-atendimento_humano-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.014859033190825858, "atendimento_humano": 0.5898909121072429, "reclamacao_atendimento": 0.06896685982319081, "sem_correspondencia": 0.32628319487874047}, "confidence": 0.5898909121072429, "input_tokens": 43, "latency_ms": 15.391124000018408} +{"id": "g0289-atendimento_humano-erros_digitacao-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.02386791053891439, "fidelidade_resgate": 0.011731372121985384, "conta_explicacao": 0.017517950247132614, "seguranca_perda_roubo": 0.04076474872743677, "reclamacao_atendimento": 0.0996616474845223, "internet_consumo": 0.045092910171216596, "bonus_nao_recebido": 0.040409009583781866, "suporte_chip_esim": 0.07911263343649229, "beneficios_consulta": 0.21081709694867456, "recarga_realizar": 0.004659106918049595, "cadastro_atualizacao": 0.024196244584705606, "marketplace_pedido": 0.029701169345099535, "troca_numero": 0.0023496341705584057, "plano_troca": 0.010402138262597681, "atendimento_humano": 0.1829034671609481, "sem_correspondencia": 0.17681296029788426}, "confidence": 0.21081709694867456, "input_tokens": 43, "latency_ms": 30.707927000037216} +{"id": "g0289-atendimento_humano-erros_digitacao-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"beneficios_consulta": 0.16288499259176617, "marketplace_pedido": 0.024978410030963197, "negociacao_religacao": 0.005924516257474332, "plano_consulta": 0.14610160640618614, "negociacao_divida": 0.006071872906710304, "suporte_sem_sinal": 0.22536392129517993, "suporte_chip_esim": 0.028792766368138704, "atendimento_humano": 0.20445158732525537, "roaming_duvida": 0.009284217685203584, "troca_numero": 0.0019446258337736657, "reclamacao_atendimento": 0.047231099702358545, "sem_correspondencia": 0.13697038359699007}, "confidence": 0.22536392129517993, "input_tokens": 45, "latency_ms": 23.57662200000732} +{"id": "g0289-atendimento_humano-erros_digitacao-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.08865156835803067, "recarga_nao_creditada": 0.011704138567329485, "vas_cancelamento": 0.011695538734611412, "beneficios_consulta": 0.18729198118516788, "reclamacao_atendimento": 0.05870458154905275, "internet_consumo": 0.05497498851250848, "seguranca_fraude": 0.09249864587559287, "conta_vencimento": 0.007719243934148877, "troca_numero": 0.003197168955185778, "negociacao_divida": 0.01530610688258787, "conta_contestacao": 0.03927807166634553, "atendimento_humano": 0.1738090230063276, "conta_explicacao": 0.038387015747927244, "plano_nova_linha": 0.024710698237349824, "cancelamento_linha": 0.015900699540232863, "sem_correspondencia": 0.1761705292476008}, "confidence": 0.18729198118516788, "input_tokens": 43, "latency_ms": 28.454761999967104} +{"id": "g0289-atendimento_humano-erros_digitacao-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_pedido": 0.019328238028521207, "bonus_nao_recebido": 0.058156291639809767, "fidelidade_resgate": 0.007886203768306704, "fidelidade_pontos": 0.021392443690424593, "conta_pagamento_confirmacao": 0.013279908052237811, "conta_explicacao": 0.01825112624114761, "conta_segunda_via": 0.019713704983317093, "beneficios_consulta": 0.061170409054570454, "marketplace_compra": 0.018784686520651177, "reclamacao_atendimento": 0.02402329952219884, "conta_vencimento": 0.002918195382581564, "atendimento_humano": 0.40259330602395715, "plano_consulta": 0.08645439707818335, "internet_pacote_adicional": 0.14697047753229645, "plano_troca": 0.005360998564117619, "sem_correspondencia": 0.09371631391767858}, "confidence": 0.40259330602395715, "input_tokens": 43, "latency_ms": 30.594264000001203} +{"id": "g0289-atendimento_humano-erros_digitacao-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.03248846649282502, "reclamacao_atendimento": 0.16426128354114683, "atendimento_humano": 0.2757913850560073, "sem_correspondencia": 0.5274588649100208}, "confidence": 0.5274588649100208, "input_tokens": 43, "latency_ms": 15.293204999977661} +{"id": "g0289-atendimento_humano-erros_digitacao-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.030615952645050175, "desconto_retencao": 0.03028064859037786, "conta_segunda_via": 0.03799209609283167, "atendimento_humano": 0.28849079183987336, "reclamacao_atendimento": 0.09077029354006876, "vas_cancelamento": 0.0399740026155374, "internet_problema_conexao": 0.0643677465189487, "sem_correspondencia": 0.4175084681573121}, "confidence": 0.4175084681573121, "input_tokens": 45, "latency_ms": 16.986413999973138} +{"id": "g0289-atendimento_humano-erros_digitacao-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.04686166137206582, "plano_consulta": 0.08168655919213404, "roaming_pacote": 0.0073104074915314845, "fidelidade_pontos": 0.0439102516012587, "conta_debito_automatico_digital": 0.013282291123723535, "conta_contestacao": 0.04310549946171812, "atendimento_humano": 0.30942992456594687, "troca_numero": 0.004437230216708158, "reclamacao_atendimento": 0.03861761973068187, "suporte_chip_esim": 0.020263357795659374, "conta_explicacao": 0.0339483258063553, "sem_correspondencia": 0.35714687164221676}, "confidence": 0.35714687164221676, "input_tokens": 45, "latency_ms": 23.380145000032826} +{"id": "g0289-atendimento_humano-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.010492067292465854, "reclamacao_atendimento": 0.14867558208331577, "parceiros_ofertas": 0.22943838902258082, "conta_debito_automatico_digital": 0.06834334421479189, "suporte_configuracao": 0.0595696146419576, "beneficios_consulta": 0.1092981890946799, "seguranca_perda_roubo": 0.08264995712716884, "sem_correspondencia": 0.29153285652303934}, "confidence": 0.29153285652303934, "input_tokens": 46, "latency_ms": 17.250570999976844} +{"id": "g0291-atendimento_humano-emocional-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"fidelidade_resgate": 0.016197247385427598, "marketplace_pedido": 0.032543621866376264, "conta_explicacao": 0.031902037471806526, "recarga_nao_creditada": 0.003310967227506543, "atendimento_humano": 0.5283120855829341, "reclamacao_atendimento": 0.06550804507311049, "recarga_saldo": 0.004029133345850371, "sem_correspondencia": 0.31819686204698816}, "confidence": 0.5283120855829341, "input_tokens": 58, "latency_ms": 16.966029000002436} +{"id": "g0291-atendimento_humano-emocional-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_explicacao": 0.014083447079097776, "atendimento_humano": 0.5255351120428053, "recarga_nao_creditada": 0.002547370994483196, "conta_vencimento": 0.004126975355108016, "fidelidade_resgate": 0.01492566444369248, "suporte_sem_sinal": 0.14254228916761016, "reclamacao_atendimento": 0.09602098265311756, "suporte_configuracao": 0.022006666513228166, "fidelidade_pontos": 0.06523447550607774, "roaming_pacote": 0.0026570542522031783, "conta_contestacao": 0.01604661734449937, "sem_correspondencia": 0.09427334464807696}, "confidence": 0.5255351120428053, "input_tokens": 46, "latency_ms": 22.737898999992012} +{"id": "g0291-atendimento_humano-emocional-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.21775194951856522, "marketplace_pedido": 0.022873470506459777, "seguranca_perda_roubo": 0.017899023327280248, "internet_pacote_adicional": 0.30373501706930106, "bonus_nao_recebido": 0.03383458770384409, "reclamacao_atendimento": 0.1066876870889969, "recarga_realizar": 0.004135521584806215, "sem_correspondencia": 0.2930827432007465}, "confidence": 0.30373501706930106, "input_tokens": 51, "latency_ms": 17.552042000033907} +{"id": "g0291-atendimento_humano-emocional-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.41739389080085443, "reclamacao_atendimento": 0.06386666422200683, "fidelidade_resgate": 0.017669637924567137, "seguranca_perda_roubo": 0.14856592803092755, "plano_troca": 0.006391045594368351, "recarga_nao_creditada": 0.002200352406338808, "portabilidade": 0.003630984814651238, "conta_pagamento_confirmacao": 0.018886058908803557, "marketplace_compra": 0.08718927036080341, "negociacao_religacao": 0.0034937378932306455, "suporte_chip_esim": 0.06265469309732617, "sem_correspondencia": 0.16805773594612186}, "confidence": 0.41739389080085443, "input_tokens": 49, "latency_ms": 24.275891999991472} +{"id": "g0291-atendimento_humano-emocional-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.006321633346482211, "suporte_sem_sinal": 0.12691267059309477, "plano_consulta": 0.047751438717616106, "recarga_realizar": 0.0072457563482871004, "suporte_chip_esim": 0.010704156200754426, "recarga_nao_creditada": 0.005944127322117257, "atendimento_humano": 0.4250037447317235, "negociacao_divida": 0.006799644445249107, "seguranca_perda_roubo": 0.05183500515750153, "conta_segunda_via": 0.020227404669225856, "fidelidade_pontos": 0.04812213491119497, "internet_problema_conexao": 0.04042187032104985, "reclamacao_atendimento": 0.06976051752031766, "roaming_pacote": 0.006288907136292416, "negociacao_religacao": 0.0061761053440589474, "sem_correspondencia": 0.12048488323503433}, "confidence": 0.4250037447317235, "input_tokens": 52, "latency_ms": 30.786882000029436} +{"id": "g0291-atendimento_humano-emocional-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"seguranca_perda_roubo": 0.014678704246460198, "reclamacao_atendimento": 0.07745521845629089, "atendimento_humano": 0.4720123015293505, "cancelamento_linha": 0.005763031787852481, "bonus_nao_recebido": 0.007341970536760196, "desconto_retencao": 0.009295240440645489, "fidelidade_pontos": 0.13790049246414335, "conta_explicacao": 0.037098882437938706, "conta_debito_automatico_digital": 0.027575894502547733, "fidelidade_resgate": 0.012169858959290243, "conta_pagamento_confirmacao": 0.018547023505462636, "roaming_pacote": 0.0027310004224472394, "recarga_saldo": 0.0019238467449471247, "portabilidade": 0.004313938037830093, "recarga_nao_creditada": 0.0017355256289246469, "sem_correspondencia": 0.16945707029910848}, "confidence": 0.4720123015293505, "input_tokens": 41, "latency_ms": 31.242173000009643} +{"id": "g0291-atendimento_humano-emocional-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.033399594189306346, "beneficios_consulta": 0.08200789514116968, "reclamacao_atendimento": 0.13561758847387917, "fidelidade_pontos": 0.03541024891386166, "suporte_chip_esim": 0.03179521218755286, "conta_contestacao": 0.04254219449148318, "cadastro_atualizacao": 0.025082797641343732, "conta_debito_automatico_digital": 0.010493894454588417, "troca_numero": 0.002077226595712401, "internet_problema_conexao": 0.0815054279691006, "vas_cancelamento": 0.0036132378766964607, "internet_pacote_adicional": 0.07141620901904573, "plano_nova_linha": 0.024731903223304604, "internet_consumo": 0.03287204463682844, "atendimento_humano": 0.1553278169726371, "sem_correspondencia": 0.23210670821348964}, "confidence": 0.23210670821348964, "input_tokens": 48, "latency_ms": 31.534716999999546} +{"id": "g0291-atendimento_humano-emocional-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.03701201333159537, "fidelidade_resgate": 0.019909088782204216, "internet_consumo": 0.01833957187655846, "troca_numero": 0.0028802462845960446, "conta_explicacao": 0.028597651979962533, "seguranca_fraude": 0.0916638642472818, "suporte_chip_esim": 0.033559731045187835, "fidelidade_pontos": 0.08924748457627188, "desconto_retencao": 0.011584711814797564, "parceiros_ofertas": 0.06999972234480988, "atendimento_humano": 0.3238060964893425, "conta_vencimento": 0.0038812291940273514, "reclamacao_atendimento": 0.04457691911590084, "recarga_saldo": 0.0037115045079005346, "conta_segunda_via": 0.02620806459590582, "sem_correspondencia": 0.19502209981365734}, "confidence": 0.3238060964893425, "input_tokens": 47, "latency_ms": 30.32698800001299} +{"id": "g0291-atendimento_humano-emocional-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_compra": 0.03326447735581964, "conta_explicacao": 0.021087650558264736, "atendimento_humano": 0.4936556301660719, "reclamacao_atendimento": 0.04060678996217486, "fidelidade_pontos": 0.026257886054066454, "recarga_realizar": 0.0031942499863895934, "troca_numero": 0.0024817069471350854, "sem_correspondencia": 0.37945160897007774}, "confidence": 0.4936556301660719, "input_tokens": 55, "latency_ms": 16.853287000003547} +{"id": "g0291-atendimento_humano-emocional-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 82, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.013030016964692843, "reclamacao_atendimento": 0.06576141055734805, "atendimento_humano": 0.7934607966881722, "sem_correspondencia": 0.12774777578978694}, "confidence": 0.7934607966881722, "input_tokens": 41, "latency_ms": 15.151438000032158} +{"id": "g0291-atendimento_humano-emocional-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 0.08402661547163931, "seguranca_fraude": 0.06776997699476693, "recarga_saldo": 0.005624735471782665, "atendimento_humano": 0.28520448078231814, "roaming_duvida": 0.02089591029643678, "conta_explicacao": 0.033425287657428075, "bonus_nao_recebido": 0.013450224453591722, "suporte_sem_sinal": 0.20445043610224262, "conta_segunda_via": 0.017298348892418627, "recarga_nao_creditada": 0.0052840176144248845, "reclamacao_atendimento": 0.0886532920842354, "sem_correspondencia": 0.17391667417871484}, "confidence": 0.28520448078231814, "input_tokens": 45, "latency_ms": 23.73446300003934} +{"id": "g0291-atendimento_humano-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"plano_consulta": 0.08408090840261681, "marketplace_compra": 0.1126514051990733, "suporte_sem_sinal": 0.14170857394142353, "negociacao_divida": 0.009507820426363089, "internet_pacote_adicional": 0.15729764792415263, "reclamacao_atendimento": 0.1671581192467656, "seguranca_perda_roubo": 0.11860155088293635, "cancelamento_linha": 0.002788104238958004, "seguranca_fraude": 0.03702844841437142, "conta_contestacao": 0.045484198385623585, "conta_vencimento": 0.0029328364300013634, "sem_correspondencia": 0.12076038650771433}, "confidence": 0.1671581192467656, "input_tokens": 46, "latency_ms": 23.227093000002696} +{"id": "g0293-atendimento_humano-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.011231605031532638, "conta_segunda_via": 0.030930498802148033, "parceiros_ofertas": 0.07537493155332008, "fidelidade_resgate": 0.013657162048641177, "atendimento_humano": 0.3746790312560403, "recarga_realizar": 0.01359640722011835, "plano_nova_linha": 0.02749273011340084, "cadastro_atualizacao": 0.047224052536260656, "reclamacao_atendimento": 0.09785872012011863, "recarga_saldo": 0.006162833925391008, "marketplace_pedido": 0.0441266897011767, "sem_correspondencia": 0.2576653376918516}, "confidence": 0.3746790312560403, "input_tokens": 56, "latency_ms": 23.809808999999404} +{"id": "g0293-atendimento_humano-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.09425001061440004, "portabilidade": 0.029327858908597886, "atendimento_humano": 0.32274401924314766, "bonus_nao_recebido": 0.016169211264835368, "seguranca_perda_roubo": 0.037063968282255555, "negociacao_divida": 0.020658720756078754, "internet_consumo": 0.029447897077979034, "suporte_sem_sinal": 0.18796931636077188, "troca_numero": 0.004667561607766207, "suporte_chip_esim": 0.004084925726131238, "reclamacao_atendimento": 0.06633987429116565, "sem_correspondencia": 0.1872766358668707}, "confidence": 0.32274401924314766, "input_tokens": 47, "latency_ms": 24.371331999986978} +{"id": "g0293-atendimento_humano-indireto_multiplo-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 106, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"bonus_nao_recebido": 0.0344883929653986, "internet_problema_conexao": 0.03195772517331776, "marketplace_compra": 0.007964251126260232, "negociacao_divida": 0.006322651754835507, "vas_cancelamento": 0.0017727494897594432, "marketplace_pedido": 0.009985822636712988, "reclamacao_atendimento": 0.02669765467585584, "atendimento_humano": 0.3891318823116463, "plano_consulta": 0.3608253996413244, "conta_contestacao": 0.010120568242065184, "recarga_realizar": 0.0022716646699753986, "sem_correspondencia": 0.11846123731284836}, "confidence": 0.3891318823116463, "input_tokens": 51, "latency_ms": 23.870315000010578} +{"id": "g0293-atendimento_humano-indireto_multiplo-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.004883010640251495, "atendimento_humano": 0.7640375861413178, "reclamacao_atendimento": 0.10135873893273534, "sem_correspondencia": 0.12972066428569537}, "confidence": 0.7640375861413178, "input_tokens": 50, "latency_ms": 15.512193000006391} +{"id": "g0293-atendimento_humano-indireto_multiplo-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.043212241780575485, "reclamacao_atendimento": 0.07975334555278203, "atendimento_humano": 0.3865197541338242, "sem_correspondencia": 0.4905146585328183}, "confidence": 0.4905146585328183, "input_tokens": 51, "latency_ms": 15.672545000029459} +{"id": "g0293-atendimento_humano-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 0.00918453754204646, "conta_pagamento_confirmacao": 0.01749633641648144, "cadastro_atualizacao": 0.028911883284088988, "conta_explicacao": 0.01974265668531358, "plano_consulta": 0.038956866035646076, "parceiros_ofertas": 0.03325129704239721, "atendimento_humano": 0.2759612228666501, "reclamacao_atendimento": 0.06460336656692353, "vas_consulta": 0.10871362788670276, "recarga_realizar": 0.003250097188080879, "troca_numero": 0.0016629627364105524, "internet_problema_conexao": 0.15868379325296117, "seguranca_fraude": 0.04453882989562643, "conta_debito_automatico_digital": 0.008389291432631738, "roaming_cobranca": 0.0040765582036926895, "sem_correspondencia": 0.18257667296434643}, "confidence": 0.2759612228666501, "input_tokens": 49, "latency_ms": 30.427308000014364} +{"id": "g0293-atendimento_humano-indireto_multiplo-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_configuracao": 0.012862943850253798, "internet_consumo": 0.6747252839411464, "cancelamento_linha": 0.0007678400027291756, "roaming_pacote": 0.0013774905611778345, "suporte_sem_sinal": 0.03360493803026161, "reclamacao_atendimento": 0.02861320556776946, "seguranca_perda_roubo": 0.003554253785373193, "conta_explicacao": 0.019199972682819182, "conta_segunda_via": 0.007821484350962306, "bonus_nao_recebido": 0.0020295474372307777, "parceiros_ofertas": 0.018579354229612932, "fidelidade_resgate": 0.005725163880105978, "atendimento_humano": 0.11737163932998347, "vas_contratacao": 0.00294158347172953, "conta_debito_automatico_digital": 0.002612552333352444, "sem_correspondencia": 0.06821274654549189}, "confidence": 0.6747252839411464, "input_tokens": 47, "latency_ms": 31.35100299999749} +{"id": "g0293-atendimento_humano-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.09640726204850401, "reclamacao_atendimento": 0.23466729851567067, "atendimento_humano": 0.40780653696243285, "sem_correspondencia": 0.2611189024733925}, "confidence": 0.40780653696243285, "input_tokens": 45, "latency_ms": 15.294858000004297} +{"id": "g0293-atendimento_humano-indireto_multiplo-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["troca_numero"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.002541203441733019, "plano_troca": 0.20089475211814783, "roaming_pacote": 0.0019751334905584606, "conta_segunda_via": 0.02383643690239081, "conta_contestacao": 0.026675998369574596, "desconto_retencao": 0.019120528724177816, "internet_pacote_adicional": 0.09891809228306733, "atendimento_humano": 0.35981075883475666, "marketplace_compra": 0.018265688247511142, "parceiros_ofertas": 0.027506810724532284, "internet_problema_conexao": 0.016910787167823696, "reclamacao_atendimento": 0.017220518969877988, "suporte_configuracao": 0.021622865747724006, "fidelidade_resgate": 0.03642559315485975, "marketplace_pedido": 0.021598420393514027, "sem_correspondencia": 0.10667641142975058}, "confidence": 0.35981075883475666, "input_tokens": 46, "latency_ms": 29.998272999989695} +{"id": "g0293-atendimento_humano-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_resgate": 0.020618082705852504, "internet_consumo": 0.057227391056757344, "seguranca_perda_roubo": 0.06304498685562533, "roaming_duvida": 0.009003521765539625, "seguranca_fraude": 0.06477166633863779, "reclamacao_atendimento": 0.11353737723456146, "negociacao_divida": 0.01408778672745337, "troca_numero": 0.002945122273371937, "recarga_saldo": 0.0038592786992242343, "parceiros_ofertas": 0.046392607872277586, "portabilidade": 0.01204223636859183, "plano_consulta": 0.26538642919620165, "bonus_nao_recebido": 0.02001235982388195, "plano_nova_linha": 0.015197269434514918, "suporte_sem_sinal": 0.1322999282554732, "sem_correspondencia": 0.15957395539203525}, "confidence": 0.26538642919620165, "input_tokens": 43, "latency_ms": 34.22588000000815} +{"id": "g0293-atendimento_humano-indireto_multiplo-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.36043170363032595, "vas_cancelamento": 0.035248905682928156, "reclamacao_atendimento": 0.0911143354409511, "sem_correspondencia": 0.5132050552457947}, "confidence": 0.5132050552457947, "input_tokens": 51, "latency_ms": 24.822809999989204} +{"id": "g0293-atendimento_humano-indireto_multiplo-11-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"troca_numero": 0.0022625384185454393, "atendimento_humano": 0.16111508863352358, "conta_debito_automatico_digital": 0.013099153287128499, "reclamacao_atendimento": 0.1347141933115483, "fidelidade_resgate": 0.44333138424815244, "roaming_pacote": 0.00199228279577759, "suporte_sem_sinal": 0.09606010229458176, "sem_correspondencia": 0.1474252570107424}, "confidence": 0.44333138424815244, "input_tokens": 51, "latency_ms": 17.08566900003916} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.04763577727636655, "cadastro_atualizacao": 0.06329858102635318, "conta_vencimento": 0.010903581631629005, "vas_cancelamento": 0.02758419426357131, "plano_consulta": 0.11074906981972198, "internet_problema_conexao": 0.0385776485208049, "troca_numero": 0.004970885190172031, "vas_consulta": 0.23822525879399964, "roaming_pacote": 0.010472944606020938, "negociacao_religacao": 0.013340437362366477, "recarga_nao_creditada": 0.006228489138401457, "sem_correspondencia": 0.4280131323705926}, "confidence": 0.4280131323705926, "input_tokens": 32, "latency_ms": 21.324713000012707} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.20144638494195932, "suporte_sem_sinal": 0.2607639143644419, "desconto_retencao": 0.06245713704249686, "roaming_cobranca": 0.0098175090172049, "fidelidade_resgate": 0.030288152509511085, "negociacao_divida": 0.017825158379320645, "roaming_duvida": 0.016903108048823133, "suporte_chip_esim": 0.038029991231970456, "negociacao_religacao": 0.00923906083866604, "cancelamento_linha": 0.004539662057681613, "recarga_nao_creditada": 0.0037375157838222227, "sem_correspondencia": 0.3449524057841018}, "confidence": 0.3449524057841018, "input_tokens": 32, "latency_ms": 22.937465999973483} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.20202445579364356, "vas_cancelamento": 0.021633682339336564, "cancelamento_linha": 0.01769018882853998, "parceiros_ofertas": 0.13463492421931506, "reclamacao_atendimento": 0.059977258285962926, "recarga_realizar": 0.009950179407439327, "troca_numero": 0.0066531499446903135, "desconto_retencao": 0.025482527401415316, "conta_vencimento": 0.016967802900068683, "plano_nova_linha": 0.04192501967643581, "vas_contratacao": 0.0243622599879386, "sem_correspondencia": 0.43869855121521384}, "confidence": 0.43869855121521384, "input_tokens": 30, "latency_ms": 20.932963999996446} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.009223274538719451, "recarga_realizar": 0.007853836456238873, "recarga_nao_creditada": 0.007784294602215354, "conta_contestacao": 0.06830042343012323, "conta_segunda_via": 0.06543253860434721, "plano_consulta": 0.14752457479504377, "recarga_saldo": 0.006753386209241914, "conta_explicacao": 0.07448922561778348, "seguranca_perda_roubo": 0.039451172949958126, "atendimento_humano": 0.07165398923495173, "roaming_pacote": 0.007555471448230935, "conta_pagamento_confirmacao": 0.05339871518067274, "negociacao_religacao": 0.010722572510815983, "suporte_sem_sinal": 0.12769118959876413, "conta_debito_automatico_digital": 0.022102312282525332, "sem_correspondencia": 0.28006302254036775}, "confidence": 0.28006302254036775, "input_tokens": 32, "latency_ms": 31.06234499995253} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.11329942406490247, "beneficios_consulta": 0.20895308527187836, "suporte_chip_esim": 0.037405337565749, "internet_problema_conexao": 0.019110116855674958, "recarga_saldo": 0.004654496834829416, "suporte_configuracao": 0.05241432855231383, "reclamacao_atendimento": 0.07612528548514315, "sem_correspondencia": 0.4880379253695088}, "confidence": 0.4880379253695088, "input_tokens": 30, "latency_ms": 17.589520000001357} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.015360349817872699, "seguranca_perda_roubo": 0.05783280368490667, "atendimento_humano": 0.11071191003678722, "sem_correspondencia": 0.8160949364604334}, "confidence": 0.8160949364604334, "input_tokens": 31, "latency_ms": 15.938088999973843} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.00848514072937241, "recarga_realizar": 0.00922233753434684, "fidelidade_pontos": 0.0418276175709201, "sem_correspondencia": 0.9404649041653607}, "confidence": 0.9404649041653607, "input_tokens": 33, "latency_ms": 15.897752999990189} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.039761122649395936, "plano_consulta": 0.1420806807267723, "marketplace_pedido": 0.07443516763850722, "marketplace_compra": 0.08800404592606836, "recarga_realizar": 0.01183013721040565, "vas_contratacao": 0.03163136195827486, "vas_cancelamento": 0.01688033170245866, "sem_correspondencia": 0.595377152188117}, "confidence": 0.595377152188117, "input_tokens": 36, "latency_ms": 22.244236999995337} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.029266375330451656, "conta_explicacao": 0.07159145456444574, "suporte_configuracao": 0.05416776824281203, "internet_consumo": 0.0549778587269318, "fidelidade_pontos": 0.09280398851052626, "plano_troca": 0.03846817986635822, "conta_vencimento": 0.013794642481370814, "sem_correspondencia": 0.6449297322771035}, "confidence": 0.6449297322771035, "input_tokens": 35, "latency_ms": 18.572782000035204} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.014539006169132354, "seguranca_perda_roubo": 0.0578700266713573, "fidelidade_resgate": 0.06084866840258066, "conta_segunda_via": 0.09786687675194303, "roaming_cobranca": 0.007619490405307, "plano_troca": 0.03404295663252846, "suporte_chip_esim": 0.06583413159712691, "sem_correspondencia": 0.6613788433700243}, "confidence": 0.6613788433700243, "input_tokens": 33, "latency_ms": 16.611162000003787} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.05450413946589589, "bonus_nao_recebido": 0.0884356903368532, "recarga_realizar": 0.011446123427151528, "sem_correspondencia": 0.8456140467700994}, "confidence": 0.8456140467700994, "input_tokens": 30, "latency_ms": 16.325528999971084} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.034751518136759474, "plano_nova_linha": 0.048619804774158254, "internet_problema_conexao": 0.03383731330852789, "sem_correspondencia": 0.8827913637805543}, "confidence": 0.8827913637805543, "input_tokens": 36, "latency_ms": 15.868304000036915} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 0.02206295995084144, "marketplace_pedido": 0.062320182500860764, "conta_pagamento_confirmacao": 0.07118218650678663, "roaming_duvida": 0.013939908280648686, "beneficios_consulta": 0.1904419431716537, "cancelamento_linha": 0.005798974750712528, "conta_debito_automatico_digital": 0.0413255743791325, "vas_cancelamento": 0.005748296365312821, "roaming_cobranca": 0.007744836902291178, "parceiros_ofertas": 0.20656419550627808, "cadastro_atualizacao": 0.04765518927811867, "vas_contratacao": 0.012662898277726986, "reclamacao_atendimento": 0.0690270836391079, "conta_segunda_via": 0.03377559531223794, "recarga_nao_creditada": 0.005454621941531315, "sem_correspondencia": 0.20429555323675888}, "confidence": 0.20656419550627808, "input_tokens": 36, "latency_ms": 31.062373999986903} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.1246907374393502, "plano_troca": 0.019458375268624185, "troca_numero": 0.003458850677118837, "desconto_retencao": 0.0634319688108629, "seguranca_fraude": 0.0791802828826528, "recarga_realizar": 0.006735882978916067, "atendimento_humano": 0.08819816733469342, "vas_cancelamento": 0.010865232570777664, "parceiros_ofertas": 0.1666162111424012, "roaming_duvida": 0.019671977819788026, "conta_pagamento_confirmacao": 0.0948214725099374, "sem_correspondencia": 0.3228708405648773}, "confidence": 0.3228708405648773, "input_tokens": 31, "latency_ms": 22.72563200000377} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.006527253131780981, "atendimento_humano": 0.1051087406484653, "beneficios_consulta": 0.15309225821404296, "recarga_saldo": 0.004700473763073815, "fidelidade_pontos": 0.03211823333265789, "bonus_nao_recebido": 0.01781780378505263, "plano_consulta": 0.16103316116136657, "portabilidade": 0.006978942697421908, "conta_debito_automatico_digital": 0.014791389259153624, "parceiros_ofertas": 0.07240591616212676, "roaming_pacote": 0.0073189974250538505, "suporte_configuracao": 0.032661887273097844, "conta_pagamento_confirmacao": 0.03414749944940794, "desconto_retencao": 0.006712589109725718, "negociacao_divida": 0.009115892050675336, "sem_correspondencia": 0.3354689625368969}, "confidence": 0.3354689625368969, "input_tokens": 40, "latency_ms": 30.765953000013724} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.01730188812781132, "recarga_realizar": 0.010737466224549068, "conta_vencimento": 0.008583097210995995, "internet_problema_conexao": 0.07343642031040999, "fidelidade_pontos": 0.18734795779869123, "negociacao_divida": 0.020444615821879952, "roaming_cobranca": 0.00901605978408006, "portabilidade": 0.00843341690206071, "vas_contratacao": 0.01009584268096803, "cadastro_atualizacao": 0.04651596626764742, "roaming_duvida": 0.016263457817922593, "cancelamento_linha": 0.008603598415842947, "atendimento_humano": 0.14094284872521737, "suporte_configuracao": 0.03616532861884909, "suporte_sem_sinal": 0.1549144761734337, "sem_correspondencia": 0.25119755911964053}, "confidence": 0.25119755911964053, "input_tokens": 41, "latency_ms": 31.535606999966603} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"roaming_duvida": 0.009858618669438235, "desconto_retencao": 0.01285129529479915, "fidelidade_resgate": 0.028222324839174126, "bonus_nao_recebido": 0.010952948791517411, "negociacao_religacao": 0.009154277088594067, "recarga_realizar": 0.010064932700494479, "suporte_sem_sinal": 0.12514546740831492, "seguranca_perda_roubo": 0.038219374367294646, "recarga_nao_creditada": 0.004621302327248636, "vas_consulta": 0.2341629458276345, "vas_contratacao": 0.013854655688782955, "fidelidade_pontos": 0.1573720602958977, "suporte_chip_esim": 0.09216074812890458, "conta_segunda_via": 0.05544773962463338, "plano_troca": 0.008116124345235922, "sem_correspondencia": 0.18979518460203532}, "confidence": 0.2341629458276345, "input_tokens": 32, "latency_ms": 31.530401999987134} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.041640728091586705, "bonus_nao_recebido": 0.06412635648062294, "suporte_sem_sinal": 0.28830498027347057, "sem_correspondencia": 0.6059279351543198}, "confidence": 0.6059279351543198, "input_tokens": 37, "latency_ms": 15.857741999980135} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"atendimento_humano": 0.11667548631455474, "bonus_nao_recebido": 0.09758285237659577, "negociacao_divida": 0.013431758350894968, "recarga_saldo": 0.02370261353477259, "reclamacao_atendimento": 0.04403486014646525, "internet_pacote_adicional": 0.4025796273206715, "conta_debito_automatico_digital": 0.010100319779331911, "parceiros_ofertas": 0.06092622381643037, "suporte_chip_esim": 0.01336303326552248, "negociacao_religacao": 0.007304988189547093, "recarga_realizar": 0.012565702879649948, "sem_correspondencia": 0.1977325340255634}, "confidence": 0.4025796273206715, "input_tokens": 38, "latency_ms": 23.65106999997124} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.07746030058416181, "vas_contratacao": 0.025127387460451737, "conta_segunda_via": 0.09183081591109044, "conta_vencimento": 0.011334260440081376, "marketplace_pedido": 0.09359636501834467, "suporte_configuracao": 0.059488290234970535, "plano_troca": 0.016535314954235696, "sem_correspondencia": 0.6246272653966637}, "confidence": 0.6246272653966637, "input_tokens": 36, "latency_ms": 16.96940499999755} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.028149553352426415, "vas_contratacao": 0.020195658422439387, "conta_pagamento_confirmacao": 0.09171818565987035, "fidelidade_pontos": 0.07858591204715881, "negociacao_divida": 0.029477146177557825, "roaming_cobranca": 0.02026688969531735, "plano_consulta": 0.08107944245683452, "sem_correspondencia": 0.6505272121883954}, "confidence": 0.6505272121883954, "input_tokens": 39, "latency_ms": 16.962304000003314} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.010705241664274107, "conta_debito_automatico_digital": 0.014235037952339253, "negociacao_religacao": 0.007858753938054333, "roaming_cobranca": 0.012541502398792129, "internet_consumo": 0.060100844481286775, "conta_pagamento_confirmacao": 0.044509093089266205, "plano_consulta": 0.12476484908847983, "sem_correspondencia": 0.7252846773875073}, "confidence": 0.7252846773875073, "input_tokens": 35, "latency_ms": 16.721241999960057} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.04254643206907034, "vas_contratacao": 0.027835987249054134, "cancelamento_linha": 0.02397585451625423, "sem_correspondencia": 0.9056417261656213}, "confidence": 0.9056417261656213, "input_tokens": 31, "latency_ms": 15.588109000020722} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"bonus_nao_recebido": 0.04039394479208259, "vas_consulta": 0.308841257999799, "marketplace_compra": 0.055089473673059164, "beneficios_consulta": 0.1266550122511992, "suporte_chip_esim": 0.10463215400964752, "troca_numero": 0.09744250020250446, "vas_cancelamento": 0.00896584707408599, "sem_correspondencia": 0.2579798099976221}, "confidence": 0.308841257999799, "input_tokens": 39, "latency_ms": 16.705444999956853} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.4989976665093418, "roaming_cobranca": 0.0038801737298414635, "cadastro_atualizacao": 0.034314906589210735, "seguranca_perda_roubo": 0.019286389552010678, "conta_vencimento": 0.0026865123063975344, "vas_consulta": 0.18981747990688833, "troca_numero": 0.0016748912599771025, "roaming_pacote": 0.00267133035211022, "vas_contratacao": 0.010364299187598262, "recarga_realizar": 0.01431671840036644, "plano_nova_linha": 0.007654843517746041, "suporte_chip_esim": 0.022578825188444528, "fidelidade_resgate": 0.012169548710391302, "atendimento_humano": 0.046931003965539106, "recarga_saldo": 0.008459915037678073, "sem_correspondencia": 0.12419549578645837}, "confidence": 0.4989976665093418, "input_tokens": 55, "latency_ms": 29.940080000017133} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.07534476538028044, "internet_problema_conexao": 0.06314747176648985, "beneficios_consulta": 0.09624842024404749, "sem_correspondencia": 0.7652593426091822}, "confidence": 0.7652593426091822, "input_tokens": 47, "latency_ms": 16.174474000024475} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.14274212000139572, "plano_consulta": 0.1226411251140565, "conta_contestacao": 0.04198230964406885, "internet_pacote_adicional": 0.11768862013222138, "recarga_saldo": 0.006706097757323386, "internet_problema_conexao": 0.05111157637087151, "suporte_sem_sinal": 0.06845313711420688, "suporte_chip_esim": 0.020369819272337258, "portabilidade": 0.008793659997305237, "parceiros_ofertas": 0.05850384835227596, "roaming_pacote": 0.00376749951071574, "desconto_retencao": 0.009517916930869674, "atendimento_humano": 0.06920796284710058, "internet_consumo": 0.07832701110312845, "conta_debito_automatico_digital": 0.010292450379773676, "sem_correspondencia": 0.18989484547234917}, "confidence": 0.18989484547234917, "input_tokens": 52, "latency_ms": 30.905485999994653} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.01933731243028518, "recarga_nao_creditada": 0.005083586339556446, "conta_explicacao": 0.03236019474231744, "sem_correspondencia": 0.9432189064878409}, "confidence": 0.9432189064878409, "input_tokens": 47, "latency_ms": 15.50743100000318} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.043314136594986175, "suporte_configuracao": 0.05701674152422934, "fidelidade_pontos": 0.015691902499430744, "atendimento_humano": 0.1075569541013499, "marketplace_pedido": 0.03651707249450293, "internet_problema_conexao": 0.059287291061566647, "troca_numero": 0.003409623403621109, "sem_correspondencia": 0.6772062783203132}, "confidence": 0.6772062783203132, "input_tokens": 47, "latency_ms": 17.873140999995485} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.008661622878921159, "bonus_nao_recebido": 0.014394408634456015, "vas_consulta": 0.17120705082546503, "marketplace_compra": 0.11767419109814657, "seguranca_fraude": 0.07672617377242164, "internet_consumo": 0.09215912719013664, "suporte_chip_esim": 0.07706718683713264, "portabilidade": 0.0067732830565188, "fidelidade_resgate": 0.020390305117407023, "reclamacao_atendimento": 0.09540739397815017, "roaming_pacote": 0.006631044026184569, "desconto_retencao": 0.014057855673434386, "cancelamento_linha": 0.0039163421713058625, "conta_debito_automatico_digital": 0.004827857818447168, "plano_troca": 0.007554518320522242, "sem_correspondencia": 0.28255163860135013}, "confidence": 0.28255163860135013, "input_tokens": 47, "latency_ms": 30.821688999992602} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.041492976882086925, "internet_problema_conexao": 0.07179171802165225, "vas_cancelamento": 0.02209517567640724, "cancelamento_linha": 0.04689230793026776, "vas_contratacao": 0.02873749444354367, "vas_consulta": 0.3716805896400966, "suporte_configuracao": 0.03769502507932297, "sem_correspondencia": 0.3796147123266226}, "confidence": 0.3796147123266226, "input_tokens": 46, "latency_ms": 17.330866999998307} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.012682692655693538, "internet_problema_conexao": 0.060805092206801255, "fidelidade_resgate": 0.03568762311205994, "sem_correspondencia": 0.8908245920254453}, "confidence": 0.8908245920254453, "input_tokens": 50, "latency_ms": 15.357870999991974} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.19220762303848626, "vas_cancelamento": 0.006684529250812084, "atendimento_humano": 0.09436029367151272, "roaming_pacote": 0.00945406238022653, "conta_contestacao": 0.12554387976239031, "suporte_sem_sinal": 0.13603793331677067, "plano_consulta": 0.07378178223850648, "suporte_chip_esim": 0.01572557939835712, "fidelidade_resgate": 0.018429156727500777, "recarga_nao_creditada": 0.014748693711682715, "recarga_realizar": 0.010675663322373699, "negociacao_divida": 0.014395321980778853, "recarga_saldo": 0.009146550836374742, "seguranca_fraude": 0.0814938112992135, "desconto_retencao": 0.05860928179964516, "sem_correspondencia": 0.1387058372653684}, "confidence": 0.19220762303848626, "input_tokens": 44, "latency_ms": 30.25455899995677} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_pagamento_confirmacao": 0.011807151628879868, "bonus_nao_recebido": 0.008992555215185249, "conta_vencimento": 0.002124625644413192, "fidelidade_resgate": 0.005421720708211378, "atendimento_humano": 0.03530637415436258, "plano_troca": 0.010253770825050254, "conta_contestacao": 0.021637358825468436, "beneficios_consulta": 0.09189754381087707, "conta_explicacao": 0.018095684492877368, "internet_consumo": 0.05078277547130467, "cancelamento_linha": 0.0017361231663618776, "suporte_configuracao": 0.0181670796787794, "internet_pacote_adicional": 0.5958549157635509, "seguranca_perda_roubo": 0.05497545170980506, "seguranca_fraude": 0.014141856164259855, "sem_correspondencia": 0.05880501274061283}, "confidence": 0.5958549157635509, "input_tokens": 43, "latency_ms": 29.846404000011262} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.006150348146354862, "atendimento_humano": 0.1463869967295993, "suporte_sem_sinal": 0.2188940060449429, "reclamacao_atendimento": 0.04004751168217982, "conta_debito_automatico_digital": 0.007976349487768576, "beneficios_consulta": 0.15819263546648976, "vas_consulta": 0.16106940895916563, "sem_correspondencia": 0.2612827434834991}, "confidence": 0.2612827434834991, "input_tokens": 45, "latency_ms": 17.89299300003222} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.02823985648959394, "recarga_realizar": 0.008394147550863503, "conta_contestacao": 0.0480572969932693, "cadastro_atualizacao": 0.047422343592349786, "conta_pagamento_confirmacao": 0.022773261014220673, "suporte_chip_esim": 0.01953320643230847, "marketplace_compra": 0.04281899849091093, "troca_numero": 0.0021062037682378063, "internet_pacote_adicional": 0.4383964089511621, "plano_consulta": 0.1035775800503724, "bonus_nao_recebido": 0.02708777689855543, "sem_correspondencia": 0.21159291976815567}, "confidence": 0.4383964089511621, "input_tokens": 50, "latency_ms": 24.316152000039892} +{"id": "g0298-oos_fora_do_dominio-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0709279941337188, "parceiros_ofertas": 0.11029746229664614, "desconto_retencao": 0.028815136736888007, "seguranca_fraude": 0.07145125581698038, "seguranca_perda_roubo": 0.07915264468094668, "negociacao_divida": 0.013115250368058303, "internet_consumo": 0.11349988548900934, "conta_explicacao": 0.043168030886722074, "vas_cancelamento": 0.006319790563563188, "roaming_duvida": 0.011220267990815035, "conta_pagamento_confirmacao": 0.046637806966148214, "marketplace_compra": 0.042924519855626404, "beneficios_consulta": 0.14572957460643932, "conta_debito_automatico_digital": 0.010044170656367268, "troca_numero": 0.002020789611321789, "sem_correspondencia": 0.2046754193407491}, "confidence": 0.2046754193407491, "input_tokens": 39, "latency_ms": 31.333404999998038} +{"id": "g0298-oos_fora_do_dominio-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.048646580201356766, "suporte_configuracao": 0.02311463084484157, "conta_vencimento": 0.006216390960773495, "sem_correspondencia": 0.9220223979930282}, "confidence": 0.9220223979930282, "input_tokens": 44, "latency_ms": 15.454895000004854} +{"id": "g0298-oos_fora_do_dominio-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.017927134154933695, "recarga_nao_creditada": 0.004159344301158561, "recarga_realizar": 0.005907357120805238, "internet_pacote_adicional": 0.4563219780485051, "marketplace_pedido": 0.06173238443078579, "fidelidade_resgate": 0.014764815359224161, "roaming_pacote": 0.003839817542063801, "conta_contestacao": 0.0584728821257954, "plano_nova_linha": 0.015913286951670772, "internet_problema_conexao": 0.06544712837965348, "atendimento_humano": 0.09033397456855223, "sem_correspondencia": 0.20517989701685177}, "confidence": 0.4563219780485051, "input_tokens": 37, "latency_ms": 22.185583999998926} +{"id": "g0298-oos_fora_do_dominio-emocional-4-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.012298272529634469, "portabilidade": 0.01248179989554416, "reclamacao_atendimento": 0.3399680107631688, "conta_pagamento_confirmacao": 0.04289500603085876, "marketplace_compra": 0.09765820632682712, "conta_contestacao": 0.0957834539020642, "vas_cancelamento": 0.012973936842544965, "sem_correspondencia": 0.3859413137093575}, "confidence": 0.3859413137093575, "input_tokens": 41, "latency_ms": 16.865419999987807} +{"id": "g0298-oos_fora_do_dominio-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.01064556537856226, "parceiros_ofertas": 0.18097468873533068, "conta_debito_automatico_digital": 0.021146850266552525, "conta_pagamento_confirmacao": 0.026367512971767915, "negociacao_religacao": 0.00899110997112263, "reclamacao_atendimento": 0.1088507155170531, "cadastro_atualizacao": 0.05356611584190064, "sem_correspondencia": 0.5894574413177103}, "confidence": 0.5894574413177103, "input_tokens": 44, "latency_ms": 17.522187999986727} +{"id": "g0298-oos_fora_do_dominio-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.07295128159587967, "conta_pagamento_confirmacao": 0.07056734930222114, "suporte_sem_sinal": 0.22564087617092757, "sem_correspondencia": 0.6308404929309717}, "confidence": 0.6308404929309717, "input_tokens": 45, "latency_ms": 15.449303000025338} +{"id": "g0298-oos_fora_do_dominio-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.035356161471622044, "recarga_nao_creditada": 0.009266057371016706, "reclamacao_atendimento": 0.24866866432199308, "cancelamento_linha": 0.008503596591421471, "negociacao_religacao": 0.014670018612212211, "roaming_pacote": 0.011151855264435191, "roaming_cobranca": 0.010277089085664876, "vas_consulta": 0.16031981066971365, "conta_explicacao": 0.034584698527710366, "internet_problema_conexao": 0.07844109358482106, "negociacao_divida": 0.020808028774240116, "sem_correspondencia": 0.3679529257251492}, "confidence": 0.3679529257251492, "input_tokens": 41, "latency_ms": 21.988538000016433} +{"id": "g0298-oos_fora_do_dominio-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.009576999332610536, "suporte_configuracao": 0.02071803009127747, "marketplace_compra": 0.03283685732685774, "marketplace_pedido": 0.034426699426073966, "seguranca_perda_roubo": 0.10956295293964195, "recarga_nao_creditada": 0.01098336902676678, "cancelamento_linha": 0.005026933606011662, "conta_segunda_via": 0.030902520878919787, "cadastro_atualizacao": 0.05052850263677717, "plano_consulta": 0.2192944529091523, "portabilidade": 0.008565209582610178, "conta_pagamento_confirmacao": 0.03822318737371895, "plano_nova_linha": 0.02030070445647489, "vas_consulta": 0.13963424795329668, "bonus_nao_recebido": 0.01284423157606415, "sem_correspondencia": 0.25657510088374574}, "confidence": 0.25657510088374574, "input_tokens": 45, "latency_ms": 30.830023999953937} +{"id": "g0298-oos_fora_do_dominio-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.15361189391578114, "conta_contestacao": 0.07470209677413474, "troca_numero": 0.004579779557638749, "reclamacao_atendimento": 0.047663165720748045, "bonus_nao_recebido": 0.013232314570976506, "desconto_retencao": 0.015426313983342712, "recarga_nao_creditada": 0.007257105104067539, "atendimento_humano": 0.07017291131387772, "conta_vencimento": 0.012239679335104395, "suporte_configuracao": 0.02926700662643583, "vas_consulta": 0.2594209833333632, "vas_contratacao": 0.015336257886987064, "roaming_cobranca": 0.004400317428065465, "vas_cancelamento": 0.006809382499665442, "plano_troca": 0.01067480041062812, "sem_correspondencia": 0.27520599153918335}, "confidence": 0.27520599153918335, "input_tokens": 33, "latency_ms": 28.901069999960782} +{"id": "g0298-oos_fora_do_dominio-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.011486400175535682, "vas_consulta": 0.13646707243771267, "roaming_duvida": 0.06490328307978696, "roaming_cobranca": 0.017661396808804502, "cadastro_atualizacao": 0.07431558685710103, "conta_pagamento_confirmacao": 0.02708168947134218, "plano_nova_linha": 0.042210885335748315, "suporte_chip_esim": 0.08586150599706559, "portabilidade": 0.010443516309041894, "roaming_pacote": 0.015531497423309774, "reclamacao_atendimento": 0.11604919543972303, "sem_correspondencia": 0.3979879706648284}, "confidence": 0.3979879706648284, "input_tokens": 47, "latency_ms": 24.646478000022398} +{"id": "g0298-oos_fora_do_dominio-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.225704808266923, "conta_contestacao": 0.04645830851901897, "bonus_nao_recebido": 0.030047976040243656, "sem_correspondencia": 0.6977889071738144}, "confidence": 0.6977889071738144, "input_tokens": 40, "latency_ms": 15.563343999986046} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.01357009560590471, "conta_debito_automatico_digital": 0.0422671025262886, "portabilidade": 0.015042063164285963, "fidelidade_resgate": 0.021872166494487616, "plano_troca": 0.020332513199740717, "parceiros_ofertas": 0.08440855845097611, "roaming_pacote": 0.00843704934315513, "conta_segunda_via": 0.05282903155478072, "suporte_configuracao": 0.04303398340011437, "marketplace_pedido": 0.11025824566649634, "marketplace_compra": 0.084660224183239, "plano_consulta": 0.11598704226580146, "plano_nova_linha": 0.012742217754998598, "roaming_cobranca": 0.00890817287641334, "vas_contratacao": 0.011087224806438208, "sem_correspondencia": 0.3545643087068791}, "confidence": 0.3545643087068791, "input_tokens": 32, "latency_ms": 29.035308000004534} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.02717542809270855, "recarga_realizar": 0.015511081409537407, "recarga_saldo": 0.008070251829267927, "sem_correspondencia": 0.9492432386684861}, "confidence": 0.9492432386684861, "input_tokens": 34, "latency_ms": 15.331772000024557} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.03602143682499534, "vas_cancelamento": 0.11283540515535688, "cancelamento_linha": 0.0802104979714286, "sem_correspondencia": 0.7709326600482191}, "confidence": 0.7709326600482191, "input_tokens": 31, "latency_ms": 15.158117999988008} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.15122366641644355, "desconto_retencao": 0.05950182575321706, "conta_explicacao": 0.0824169703185852, "roaming_pacote": 0.011195794258819817, "plano_consulta": 0.13646360364436785, "internet_consumo": 0.04137447292669599, "roaming_cobranca": 0.01119309342323018, "marketplace_pedido": 0.05659677719067976, "negociacao_religacao": 0.015232579546418412, "fidelidade_resgate": 0.02843572329110507, "conta_segunda_via": 0.027919552631730286, "sem_correspondencia": 0.3784459405987068}, "confidence": 0.3784459405987068, "input_tokens": 33, "latency_ms": 21.94178100000954} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.07724623110046581, "atendimento_humano": 0.1010316970225741, "internet_problema_conexao": 0.05971835174270126, "roaming_cobranca": 0.0038579660501901693, "recarga_realizar": 0.006082996167202479, "fidelidade_pontos": 0.08499939515135273, "parceiros_ofertas": 0.10849905678426193, "internet_consumo": 0.06713122540514736, "cadastro_atualizacao": 0.0748845608193985, "negociacao_divida": 0.02353518227808013, "seguranca_perda_roubo": 0.08543815241899204, "sem_correspondencia": 0.3075751850596335}, "confidence": 0.3075751850596335, "input_tokens": 32, "latency_ms": 22.12501000002476} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"bonus_nao_recebido": 0.19771835731322526, "recarga_saldo": 0.0061172174092811405, "conta_vencimento": 0.007184465995817944, "marketplace_pedido": 0.025651397791972026, "negociacao_divida": 0.008236712373395079, "fidelidade_pontos": 0.08044548684415588, "plano_consulta": 0.24022721069685318, "plano_troca": 0.010645489619217623, "plano_nova_linha": 0.008971440167165726, "conta_contestacao": 0.07348323254113112, "internet_consumo": 0.03128094445704521, "beneficios_consulta": 0.11327086580291348, "suporte_chip_esim": 0.00774321155015509, "conta_explicacao": 0.026397072350749468, "troca_numero": 0.006477113030805779, "sem_correspondencia": 0.156149782056116}, "confidence": 0.24022721069685318, "input_tokens": 31, "latency_ms": 28.32934899998918} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.708231752756955, "marketplace_compra": 0.08932774584673889, "recarga_nao_creditada": 0.0033597287522234903, "plano_nova_linha": 0.006527934275090174, "recarga_realizar": 0.0030309041270638677, "portabilidade": 0.007166037858381236, "cancelamento_linha": 0.03939619319035452, "desconto_retencao": 0.020758528426706318, "plano_troca": 0.007050471901827502, "suporte_chip_esim": 0.013671041574518992, "roaming_pacote": 0.0014340093007209516, "sem_correspondencia": 0.10004565198941905}, "confidence": 0.708231752756955, "input_tokens": 31, "latency_ms": 22.70677000001342} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0981552862318126, "roaming_pacote": 0.015645609585731864, "internet_consumo": 0.08913581486285423, "conta_vencimento": 0.009913231808199294, "fidelidade_resgate": 0.019730382795245097, "fidelidade_pontos": 0.08043551890419726, "conta_segunda_via": 0.04809484451655878, "bonus_nao_recebido": 0.03560096637901044, "suporte_configuracao": 0.032375949160160525, "recarga_saldo": 0.006015659085822885, "recarga_nao_creditada": 0.009528631920790974, "sem_correspondencia": 0.5553681047496161}, "confidence": 0.5553681047496161, "input_tokens": 33, "latency_ms": 22.48282300001847} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.02015189345105568, "beneficios_consulta": 0.10660680552647009, "portabilidade": 0.021744199785251554, "plano_consulta": 0.11967451969057122, "suporte_sem_sinal": 0.2576083401764895, "conta_debito_automatico_digital": 0.043516860786845975, "conta_pagamento_confirmacao": 0.07329516461946112, "sem_correspondencia": 0.3574022159638549}, "confidence": 0.3574022159638549, "input_tokens": 32, "latency_ms": 17.293843000004472} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.07209033720447693, "seguranca_fraude": 0.15796131336953434, "suporte_chip_esim": 0.10800537768766408, "plano_troca": 0.02323927050193596, "conta_pagamento_confirmacao": 0.15288797448076236, "negociacao_divida": 0.013154628122820373, "suporte_configuracao": 0.05128560358525078, "sem_correspondencia": 0.42137549504755517}, "confidence": 0.42137549504755517, "input_tokens": 34, "latency_ms": 17.183807999970213} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0426706987223688, "recarga_nao_creditada": 0.006120493886342022, "desconto_retencao": 0.05150686415499264, "vas_consulta": 0.3244592382350997, "marketplace_pedido": 0.11231756670584245, "fidelidade_resgate": 0.028948257932181795, "suporte_configuracao": 0.041523253384067815, "sem_correspondencia": 0.3924536269791048}, "confidence": 0.3924536269791048, "input_tokens": 31, "latency_ms": 16.34928500004662} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.16180039904592466, "conta_segunda_via": 0.042065519741583804, "reclamacao_atendimento": 0.15439304673487078, "bonus_nao_recebido": 0.07716645282421622, "plano_nova_linha": 0.014549716341891986, "plano_consulta": 0.10804544364091605, "negociacao_religacao": 0.011493753615082815, "vas_cancelamento": 0.0779082177255577, "internet_problema_conexao": 0.05470875637906428, "roaming_pacote": 0.0067048645422215, "vas_contratacao": 0.011208672050366476, "roaming_duvida": 0.009933576896010021, "seguranca_perda_roubo": 0.03327934436202202, "conta_debito_automatico_digital": 0.01353897989369235, "atendimento_humano": 0.03678446999568383, "sem_correspondencia": 0.18641878621089555}, "confidence": 0.18641878621089555, "input_tokens": 34, "latency_ms": 31.6601739999669} +{"id": "g0306-oos_outra_empresa-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.025947790446032883, "conta_explicacao": 0.08492602224438225, "conta_contestacao": 0.17142022789533826, "plano_consulta": 0.11660876896159965, "troca_numero": 0.0098717843190736, "portabilidade": 0.019460917805996878, "negociacao_religacao": 0.024616641688888483, "sem_correspondencia": 0.547147846638688}, "confidence": 0.547147846638688, "input_tokens": 62, "latency_ms": 17.984133000027214} +{"id": "g0306-oos_outra_empresa-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.01807111827647576, "conta_vencimento": 0.007068256462612456, "negociacao_religacao": 0.00989729335668995, "sem_correspondencia": 0.9649633319042218}, "confidence": 0.9649633319042218, "input_tokens": 45, "latency_ms": 19.807711999987987} +{"id": "g0306-oos_outra_empresa-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.029258859784659485, "cancelamento_linha": 0.6471496115916474, "roaming_pacote": 0.010058644990384943, "sem_correspondencia": 0.3135328836333082}, "confidence": 0.6471496115916474, "input_tokens": 47, "latency_ms": 21.94546100002981} +{"id": "g0306-oos_outra_empresa-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.2567164668396294, "suporte_chip_esim": 0.02305904383429493, "negociacao_divida": 0.030232421213469994, "sem_correspondencia": 0.6899920681126057}, "confidence": 0.6899920681126057, "input_tokens": 52, "latency_ms": 21.729676999996173} +{"id": "g0306-oos_outra_empresa-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09858920095596588, "conta_debito_automatico_digital": 0.014711642326509409, "recarga_nao_creditada": 0.0032088997729147924, "internet_consumo": 0.09214376301458597, "seguranca_fraude": 0.1340774354217611, "seguranca_perda_roubo": 0.08743332694876757, "conta_contestacao": 0.13009326708197624, "suporte_chip_esim": 0.04030214419930431, "portabilidade": 0.015357085219498823, "fidelidade_pontos": 0.02565916735779245, "marketplace_compra": 0.08150239632277138, "sem_correspondencia": 0.2769216713781521}, "confidence": 0.2769216713781521, "input_tokens": 48, "latency_ms": 25.56083799998987} +{"id": "g0306-oos_outra_empresa-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.12495449703502218, "conta_pagamento_confirmacao": 0.05589740249328376, "marketplace_compra": 0.12991067531215197, "fidelidade_resgate": 0.01672446697379732, "negociacao_divida": 0.021574701722053176, "conta_segunda_via": 0.02501198976511713, "recarga_realizar": 0.005923237078354579, "marketplace_pedido": 0.07910203790060269, "vas_consulta": 0.16731019014255263, "seguranca_fraude": 0.09496059841315106, "suporte_chip_esim": 0.025910477614724717, "sem_correspondencia": 0.25271972554918876}, "confidence": 0.25271972554918876, "input_tokens": 48, "latency_ms": 23.5425120000059} +{"id": "g0306-oos_outra_empresa-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"recarga_realizar": 0.024762231798930487, "beneficios_consulta": 0.2817819409962233, "vas_contratacao": 0.034802261658938925, "conta_segunda_via": 0.05424911888723932, "portabilidade": 0.01464946937130422, "seguranca_fraude": 0.03885871162903795, "internet_problema_conexao": 0.06986806525413863, "negociacao_divida": 0.017175154720490905, "cancelamento_linha": 0.006628763380859133, "internet_pacote_adicional": 0.20902052473039245, "fidelidade_resgate": 0.031825754717398076, "sem_correspondencia": 0.21637800285504666}, "confidence": 0.2817819409962233, "input_tokens": 44, "latency_ms": 23.03370399999949} +{"id": "g0306-oos_outra_empresa-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.018626056041234337, "internet_problema_conexao": 0.354361439496211, "roaming_cobranca": 0.008120171357833562, "roaming_pacote": 0.0055309235230589305, "suporte_configuracao": 0.042562919828051264, "conta_pagamento_confirmacao": 0.044872696830905896, "suporte_chip_esim": 0.029539527558437365, "internet_consumo": 0.12168181786806828, "roaming_duvida": 0.019057865645560428, "plano_troca": 0.00801023710217575, "seguranca_perda_roubo": 0.037750079121795385, "conta_segunda_via": 0.0349754529126652, "bonus_nao_recebido": 0.013830836890635405, "conta_contestacao": 0.06287599046180145, "vas_cancelamento": 0.00940533606400484, "sem_correspondencia": 0.1887986492975609}, "confidence": 0.354361439496211, "input_tokens": 45, "latency_ms": 31.937389000006533} +{"id": "g0306-oos_outra_empresa-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.003279790437952887, "marketplace_pedido": 0.08045835603813316, "plano_nova_linha": 0.044074877060120324, "fidelidade_resgate": 0.028131910869543673, "cadastro_atualizacao": 0.04832447206583534, "vas_cancelamento": 0.01367592313763028, "conta_debito_automatico_digital": 0.10499453297712658, "atendimento_humano": 0.1876689300512518, "conta_segunda_via": 0.05658064649565022, "seguranca_perda_roubo": 0.03562972610848902, "bonus_nao_recebido": 0.041156995073692755, "sem_correspondencia": 0.35602383968457396}, "confidence": 0.35602383968457396, "input_tokens": 45, "latency_ms": 23.850272000004225} +{"id": "g0306-oos_outra_empresa-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.21809812702604112, "suporte_sem_sinal": 0.2121790428526343, "plano_consulta": 0.0660620132856821, "seguranca_fraude": 0.08631603741333028, "marketplace_compra": 0.09002017565146743, "desconto_retencao": 0.019440845379264854, "recarga_nao_creditada": 0.05716145996605828, "sem_correspondencia": 0.25072229842552163}, "confidence": 0.25072229842552163, "input_tokens": 50, "latency_ms": 17.862979000028645} +{"id": "g0306-oos_outra_empresa-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.027881382630004174, "reclamacao_atendimento": 0.2756477767249298, "negociacao_divida": 0.04881565423704391, "cancelamento_linha": 0.011946044319896343, "roaming_pacote": 0.015320194189567616, "bonus_nao_recebido": 0.04863927665058082, "troca_numero": 0.003354700362736692, "conta_debito_automatico_digital": 0.005168628178564251, "fidelidade_pontos": 0.05053180599266147, "internet_consumo": 0.0700500501180627, "marketplace_pedido": 0.08660876357725149, "sem_correspondencia": 0.35603572301870073}, "confidence": 0.35603572301870073, "input_tokens": 38, "latency_ms": 23.17378100002543} +{"id": "g0306-oos_outra_empresa-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.020746108840089216, "internet_consumo": 0.1314006044812703, "plano_consulta": 0.076818483663225, "sem_correspondencia": 0.7710348030154155}, "confidence": 0.7710348030154155, "input_tokens": 45, "latency_ms": 15.700489000039397} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 136, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 326, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.015853791661190646, "negociacao_religacao": 0.028731171512956805, "recarga_nao_creditada": 0.027122568888241813, "sem_correspondencia": 0.9282924679376108}, "confidence": 0.9282924679376108, "input_tokens": 136, "latency_ms": 16.304000999980417} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 265, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.2622413704859829, "fidelidade_pontos": 0.030974396395283096, "internet_problema_conexao": 0.3442304523760154, "conta_vencimento": 0.026982455299235857, "roaming_cobranca": 0.011483266323127867, "conta_contestacao": 0.060546727595461286, "roaming_pacote": 0.006632192702048917, "sem_correspondencia": 0.25690913882284466}, "confidence": 0.3442304523760154, "input_tokens": 107, "latency_ms": 18.346500000006927} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 117, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 280, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.08523537646102249, "internet_pacote_adicional": 0.28897591348827206, "plano_nova_linha": 0.12380192712687227, "sem_correspondencia": 0.5019867829238331}, "confidence": 0.5019867829238331, "input_tokens": 117, "latency_ms": 16.369225999994796} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 270, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.16189911300731005, "negociacao_divida": 0.017195376517014308, "cadastro_atualizacao": 0.09465644993456522, "vas_contratacao": 0.01297372739161831, "recarga_saldo": 0.005569092283304851, "cancelamento_linha": 0.00554960528875542, "suporte_sem_sinal": 0.2091896492107126, "beneficios_consulta": 0.10319196961406463, "conta_segunda_via": 0.20662904844116203, "marketplace_compra": 0.04159740571664396, "fidelidade_resgate": 0.018367876308256013, "sem_correspondencia": 0.12318068628659262}, "confidence": 0.2091896492107126, "input_tokens": 104, "latency_ms": 26.80160700003853} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 102, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_pacote": 0.005467202672253626, "vas_consulta": 0.05125187485367816, "recarga_nao_creditada": 0.019026116085992754, "seguranca_fraude": 0.04375096909355376, "negociacao_divida": 0.018635916130350344, "recarga_saldo": 0.013025589663342833, "atendimento_humano": 0.08037848257621094, "recarga_realizar": 0.009865965979029374, "fidelidade_pontos": 0.03799307456033799, "suporte_sem_sinal": 0.1036525771145056, "roaming_cobranca": 0.010508629796810005, "parceiros_ofertas": 0.041088340127597135, "negociacao_religacao": 0.009998198887281274, "marketplace_compra": 0.23136869740898686, "reclamacao_atendimento": 0.23500045322348742, "sem_correspondencia": 0.08898791182658194}, "confidence": 0.23500045322348742, "input_tokens": 102, "latency_ms": 33.045000000015534} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.02402453398603993, "bonus_nao_recebido": 0.09780447529312511, "vas_consulta": 0.2621852052061362, "sem_correspondencia": 0.6159857855146987}, "confidence": 0.6159857855146987, "input_tokens": 106, "latency_ms": 16.130020999980843} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 222, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_consulta": 0.09955425183966897, "internet_pacote_adicional": 0.16845060018441765, "suporte_chip_esim": 0.07499984929453955, "conta_explicacao": 0.07327153804948892, "conta_debito_automatico_digital": 0.010812390995950012, "negociacao_divida": 0.02082462313378115, "cadastro_atualizacao": 0.028349212488980216, "troca_numero": 0.0019413477994208923, "negociacao_religacao": 0.010314451912417508, "seguranca_perda_roubo": 0.04676914015698556, "recarga_saldo": 0.014378269735291807, "conta_contestacao": 0.16844893125430216, "conta_segunda_via": 0.04873820202177719, "conta_pagamento_confirmacao": 0.0820622027497483, "recarga_realizar": 0.010756769615767143, "sem_correspondencia": 0.14032821876746296}, "confidence": 0.16845060018441765, "input_tokens": 92, "latency_ms": 35.080015999994885} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 103, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 269, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.10145731743714038, "internet_consumo": 0.07843137322468499, "recarga_nao_creditada": 0.017643056337500112, "internet_pacote_adicional": 0.15347687489124, "recarga_realizar": 0.007979541803326618, "roaming_pacote": 0.003558194867988953, "conta_explicacao": 0.05404893164159098, "plano_troca": 0.030398071860946188, "suporte_sem_sinal": 0.25815763378326595, "suporte_configuracao": 0.03736509655206788, "marketplace_pedido": 0.03294815034860808, "sem_correspondencia": 0.22453575725163982}, "confidence": 0.25815763378326595, "input_tokens": 103, "latency_ms": 27.184043999966434} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 199, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.32600932817154743, "roaming_pacote": 0.00532866165960975, "troca_numero": 0.0035223933837245755, "suporte_chip_esim": 0.027112022876435313, "portabilidade": 0.010287055580068507, "marketplace_compra": 0.30308112250381286, "negociacao_divida": 0.028541088786018392, "recarga_nao_creditada": 0.013208259351229578, "plano_nova_linha": 0.007041040522792246, "desconto_retencao": 0.07115866975144698, "conta_segunda_via": 0.04114774920845657, "sem_correspondencia": 0.1635626082048578}, "confidence": 0.32600932817154743, "input_tokens": 76, "latency_ms": 25.13287599998648} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"marketplace_pedido": 0.048299609838828195, "fidelidade_resgate": 0.009048122767284403, "internet_problema_conexao": 0.06632310790561735, "vas_cancelamento": 0.015449324374552029, "internet_pacote_adicional": 0.5147771752626576, "atendimento_humano": 0.08051129301188532, "suporte_sem_sinal": 0.07128737752353097, "cancelamento_linha": 0.012631276419489162, "internet_consumo": 0.029995001370633233, "plano_nova_linha": 0.005803962610551757, "recarga_nao_creditada": 0.0025631114428735597, "seguranca_fraude": 0.04907177682361738, "recarga_saldo": 0.002427096206818326, "conta_pagamento_confirmacao": 0.012930023276207129, "parceiros_ofertas": 0.01981922020960455, "sem_correspondencia": 0.059062520955848984}, "confidence": 0.5147771752626576, "input_tokens": 95, "latency_ms": 34.19374999998581} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 100, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 249, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.035059042898370814, "marketplace_pedido": 0.048471718463289314, "parceiros_ofertas": 0.09242025690160281, "atendimento_humano": 0.15543438609105845, "roaming_duvida": 0.021006315950676785, "conta_explicacao": 0.05425252285414406, "recarga_saldo": 0.006413788898559338, "vas_contratacao": 0.026506892854203636, "suporte_configuracao": 0.051591950560700796, "negociacao_religacao": 0.010375319993444347, "portabilidade": 0.010968491395929193, "sem_correspondencia": 0.4874993131380205}, "confidence": 0.4874993131380205, "input_tokens": 100, "latency_ms": 27.693854000006013} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 109, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 287, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"marketplace_pedido": 0.04518647140444476, "cadastro_atualizacao": 0.05168774748075636, "plano_consulta": 0.12109662648801052, "roaming_pacote": 0.0049320226764866274, "internet_consumo": 0.14054560726762566, "internet_problema_conexao": 0.06415831327512075, "reclamacao_atendimento": 0.40021974034709734, "sem_correspondencia": 0.17217347106045797}, "confidence": 0.40021974034709734, "input_tokens": 109, "latency_ms": 21.791911999969216} +{"id": "g0311-oos_outra_empresa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.013010265863009011, "troca_numero": 0.0074578936612821264, "roaming_duvida": 0.021017466640848168, "sem_correspondencia": 0.9585143738348607}, "confidence": 0.9585143738348607, "input_tokens": 61, "latency_ms": 16.45688900003961} +{"id": "g0311-oos_outra_empresa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 142, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.009550128843644921, "desconto_retencao": 0.024573909087025305, "suporte_configuracao": 0.03897806919947782, "sem_correspondencia": 0.9268978928698519}, "confidence": 0.9268978928698519, "input_tokens": 76, "latency_ms": 17.708242000026075} +{"id": "g0311-oos_outra_empresa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.06603114552911914, "marketplace_compra": 0.035849729025726355, "conta_contestacao": 0.09011257030489185, "sem_correspondencia": 0.8080065551402627}, "confidence": 0.8080065551402627, "input_tokens": 72, "latency_ms": 16.264148000004752} +{"id": "g0311-oos_outra_empresa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.02172176754484395, "reclamacao_atendimento": 0.24442376515076747, "atendimento_humano": 0.09927271435951628, "sem_correspondencia": 0.6345817529448723}, "confidence": 0.6345817529448723, "input_tokens": 59, "latency_ms": 15.971341000010852} +{"id": "g0311-oos_outra_empresa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.00269580761598416, "cancelamento_linha": 0.007867702226924827, "marketplace_pedido": 0.11702868363855862, "roaming_pacote": 0.006064615382620205, "bonus_nao_recebido": 0.09812667479499296, "plano_consulta": 0.13620282490427546, "suporte_chip_esim": 0.08755521122546428, "roaming_cobranca": 0.014005845517583486, "conta_pagamento_confirmacao": 0.03012540744673586, "roaming_duvida": 0.02497194207741954, "conta_contestacao": 0.07715400085178985, "internet_consumo": 0.06823892780095756, "marketplace_compra": 0.07704373972337328, "conta_segunda_via": 0.03841390351180593, "plano_troca": 0.006631499255453679, "sem_correspondencia": 0.20787321402606035}, "confidence": 0.20787321402606035, "input_tokens": 59, "latency_ms": 30.45838799999956} +{"id": "g0311-oos_outra_empresa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05755757894231796, "plano_troca": 0.05214130861452354, "negociacao_religacao": 0.04459719345337695, "cancelamento_linha": 0.033053293716454386, "beneficios_consulta": 0.16435013657880437, "plano_nova_linha": 0.01935676665254991, "conta_segunda_via": 0.03554393712021058, "conta_vencimento": 0.012804020154463061, "recarga_saldo": 0.006475744282207354, "suporte_chip_esim": 0.025988504205867867, "atendimento_humano": 0.09090065181427423, "sem_correspondencia": 0.4572308644649498}, "confidence": 0.4572308644649498, "input_tokens": 63, "latency_ms": 23.915267999996104} +{"id": "g0311-oos_outra_empresa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.02113790517538145, "cadastro_atualizacao": 0.06418554907104033, "vas_consulta": 0.21838173662068902, "sem_correspondencia": 0.6962948091328892}, "confidence": 0.6962948091328892, "input_tokens": 63, "latency_ms": 16.166370000007646} +{"id": "g0311-oos_outra_empresa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.027537697592759442, "recarga_nao_creditada": 0.024004643492344428, "internet_consumo": 0.16591700710642981, "conta_contestacao": 0.1467342656966807, "troca_numero": 0.0028264098458519876, "internet_problema_conexao": 0.09653716417496733, "plano_nova_linha": 0.010652311017289718, "suporte_chip_esim": 0.057291704467691336, "negociacao_religacao": 0.014836763783471724, "roaming_duvida": 0.022712101884877937, "atendimento_humano": 0.0706647476939096, "cadastro_atualizacao": 0.022827503926346495, "recarga_realizar": 0.007788418232230994, "vas_cancelamento": 0.02818728763010843, "marketplace_pedido": 0.09495392326787021, "sem_correspondencia": 0.2065280501871699}, "confidence": 0.2065280501871699, "input_tokens": 51, "latency_ms": 30.903529999989132} +{"id": "g0311-oos_outra_empresa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.023268430016517686, "internet_consumo": 0.028546078265183523, "plano_troca": 0.007785961491905621, "sem_correspondencia": 0.9403995302263932}, "confidence": 0.9403995302263932, "input_tokens": 70, "latency_ms": 15.532786999983728} +{"id": "g0311-oos_outra_empresa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_saldo": 0.0019053227330128736, "troca_numero": 0.0011190804415763542, "portabilidade": 0.003916426478793191, "seguranca_fraude": 0.09060882584997379, "negociacao_divida": 0.013186357636014338, "plano_nova_linha": 0.012938987189566755, "marketplace_compra": 0.02473596989852999, "roaming_pacote": 0.0020646345364205205, "bonus_nao_recebido": 0.01334614744072328, "conta_pagamento_confirmacao": 0.09391440997221244, "seguranca_perda_roubo": 0.06050075834953016, "atendimento_humano": 0.06622174241901875, "suporte_sem_sinal": 0.15923434158546731, "reclamacao_atendimento": 0.33624052288991224, "marketplace_pedido": 0.021339807207248533, "sem_correspondencia": 0.09872666537199948}, "confidence": 0.33624052288991224, "input_tokens": 47, "latency_ms": 29.93758100001287} +{"id": "g0311-oos_outra_empresa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.10159168891479828, "conta_contestacao": 0.14314354609536734, "conta_explicacao": 0.0936366669511857, "seguranca_fraude": 0.12442677166769647, "recarga_saldo": 0.015706445641473322, "conta_vencimento": 0.008307382263250706, "plano_consulta": 0.10461048528563918, "bonus_nao_recebido": 0.025864684327988146, "atendimento_humano": 0.08641770272808125, "negociacao_divida": 0.028184852811688397, "recarga_realizar": 0.012095074807785502, "sem_correspondencia": 0.2560146985050457}, "confidence": 0.2560146985050457, "input_tokens": 64, "latency_ms": 23.63777499999742} +{"id": "g0311-oos_outra_empresa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_configuracao": 0.025161373025234832, "cadastro_atualizacao": 0.03513512721637541, "internet_problema_conexao": 0.11826420208713842, "conta_vencimento": 0.0072427873860712285, "conta_debito_automatico_digital": 0.007642737384475035, "bonus_nao_recebido": 0.024421548928132274, "recarga_nao_creditada": 0.006100985801127321, "internet_pacote_adicional": 0.16357290808524622, "conta_segunda_via": 0.027986883050447397, "marketplace_pedido": 0.04184868584253448, "suporte_sem_sinal": 0.1292214665381141, "parceiros_ofertas": 0.05224657555031656, "roaming_pacote": 0.004506502728595658, "desconto_retencao": 0.02114310875218091, "seguranca_fraude": 0.22477636386378586, "sem_correspondencia": 0.1107287437602243}, "confidence": 0.22477636386378586, "input_tokens": 55, "latency_ms": 33.0048550000015} +{"id": "g0313-oos_conversa-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.006341756056640023, "bonus_nao_recebido": 0.032605336148833326, "conta_contestacao": 0.05161493435027801, "fidelidade_resgate": 0.01736797819892993, "recarga_realizar": 0.01173962317327707, "internet_pacote_adicional": 0.1306498092059917, "conta_pagamento_confirmacao": 0.04502844208010196, "plano_consulta": 0.24493310631041007, "roaming_pacote": 0.0042955229487715105, "internet_problema_conexao": 0.028049598404845544, "plano_troca": 0.014576741955810437, "conta_segunda_via": 0.043928784777949266, "recarga_saldo": 0.008878376616039131, "portabilidade": 0.009546988014688337, "internet_consumo": 0.08747951963385908, "sem_correspondencia": 0.2629634821235746}, "confidence": 0.2629634821235746, "input_tokens": 34, "latency_ms": 30.428311999969537} +{"id": "g0313-oos_conversa-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.006943376621617028, "recarga_nao_creditada": 0.007747210955454965, "atendimento_humano": 0.06988079455541754, "bonus_nao_recebido": 0.030681464515756644, "suporte_sem_sinal": 0.2602781189467362, "vas_contratacao": 0.009740965935292322, "conta_contestacao": 0.07305863870465738, "suporte_chip_esim": 0.020909940022594976, "beneficios_consulta": 0.1343991526633071, "marketplace_pedido": 0.02814792053220949, "seguranca_fraude": 0.10245065166015226, "suporte_configuracao": 0.02169264031783575, "conta_explicacao": 0.022694467787489757, "negociacao_divida": 0.006917711698464386, "recarga_saldo": 0.004913965489539429, "sem_correspondencia": 0.19954297959347478}, "confidence": 0.2602781189467362, "input_tokens": 41, "latency_ms": 31.45857299995214} +{"id": "g0313-oos_conversa-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5981766740261867, "vas_contratacao": 0.021292547069988264, "suporte_chip_esim": 0.008556383036378708, "bonus_nao_recebido": 0.02378177282692011, "fidelidade_resgate": 0.015846718806803762, "cancelamento_linha": 0.006178697585102394, "desconto_retencao": 0.01192561170443844, "sem_correspondencia": 0.3142415949441817}, "confidence": 0.5981766740261867, "input_tokens": 41, "latency_ms": 17.88163399999121} +{"id": "g0313-oos_conversa-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.033070258472824736, "desconto_retencao": 0.04210439655734583, "parceiros_ofertas": 0.09224178551832331, "plano_troca": 0.027101281765323636, "fidelidade_resgate": 0.024333446979987256, "bonus_nao_recebido": 0.04135247279498636, "recarga_saldo": 0.00468643144778206, "negociacao_divida": 0.010978601765562484, "reclamacao_atendimento": 0.06981863013180381, "roaming_duvida": 0.01816541870056009, "roaming_cobranca": 0.007589237224602149, "internet_pacote_adicional": 0.2909761638797357, "roaming_pacote": 0.004717071960187279, "suporte_configuracao": 0.03453506495559757, "beneficios_consulta": 0.14453098036574638, "sem_correspondencia": 0.1537987574796314}, "confidence": 0.2909761638797357, "input_tokens": 39, "latency_ms": 31.074024000020017} +{"id": "g0313-oos_conversa-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"bonus_nao_recebido": 0.022463755032883764, "internet_consumo": 0.020187729197450256, "internet_problema_conexao": 0.00808779287067427, "vas_cancelamento": 0.005296140263952441, "vas_consulta": 0.21726505141833144, "fidelidade_pontos": 0.09516156978846625, "suporte_configuracao": 0.018999072818035468, "atendimento_humano": 0.054779800751459266, "suporte_chip_esim": 0.007703803430144302, "negociacao_religacao": 0.004745969805183121, "conta_segunda_via": 0.019223588625870775, "reclamacao_atendimento": 0.04140576571369023, "suporte_sem_sinal": 0.24895375821675916, "recarga_saldo": 0.005080804968892306, "marketplace_compra": 0.021543559850683874, "sem_correspondencia": 0.20910183724752307}, "confidence": 0.24895375821675916, "input_tokens": 40, "latency_ms": 31.484596999973746} +{"id": "g0313-oos_conversa-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.09962210810686532, "vas_cancelamento": 0.010419736471025882, "atendimento_humano": 0.04745456934330996, "beneficios_consulta": 0.11092820110282328, "portabilidade": 0.008267610957544752, "suporte_configuracao": 0.021583046529653267, "parceiros_ofertas": 0.06767577443433714, "internet_pacote_adicional": 0.20468653792479036, "negociacao_divida": 0.007941486913022064, "desconto_retencao": 0.015884890488047275, "internet_problema_conexao": 0.036671026582227234, "sem_correspondencia": 0.36886501114635345}, "confidence": 0.36886501114635345, "input_tokens": 34, "latency_ms": 23.07359799999631} +{"id": "g0313-oos_conversa-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.06725076241531229, "plano_consulta": 0.11174389147580226, "roaming_duvida": 0.015379733549537747, "vas_consulta": 0.05968329749761023, "internet_consumo": 0.051964466592254434, "recarga_saldo": 0.004787738189729302, "negociacao_religacao": 0.013601715911091888, "sem_correspondencia": 0.6755883943686618}, "confidence": 0.6755883943686618, "input_tokens": 39, "latency_ms": 16.865320999954747} +{"id": "g0313-oos_conversa-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.24044326989037176, "vas_contratacao": 0.018189993543396423, "recarga_nao_creditada": 0.004368206209616352, "sem_correspondencia": 0.7369985303566154}, "confidence": 0.7369985303566154, "input_tokens": 40, "latency_ms": 15.109848000008697} +{"id": "g0313-oos_conversa-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.04012751908155315, "bonus_nao_recebido": 0.049524706190614165, "internet_pacote_adicional": 0.34071954896982787, "sem_correspondencia": 0.5696282257580048}, "confidence": 0.5696282257580048, "input_tokens": 33, "latency_ms": 15.101983000022301} +{"id": "g0313-oos_conversa-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.010707325028892095, "vas_cancelamento": 0.01879083480704119, "suporte_sem_sinal": 0.3522222258585197, "sem_correspondencia": 0.618279614305547}, "confidence": 0.618279614305547, "input_tokens": 43, "latency_ms": 15.268544999969436} +{"id": "g0313-oos_conversa-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.09591478917774597, "suporte_sem_sinal": 0.2332414734255088, "roaming_pacote": 0.0038752088795475695, "marketplace_compra": 0.05277782750911395, "plano_nova_linha": 0.02488690638194329, "seguranca_fraude": 0.029588517432809647, "marketplace_pedido": 0.03294876495549756, "negociacao_religacao": 0.004658499193931164, "internet_pacote_adicional": 0.2359208514456051, "reclamacao_atendimento": 0.0809414305958892, "desconto_retencao": 0.00995067870294342, "sem_correspondencia": 0.19529505229946434}, "confidence": 0.2359208514456051, "input_tokens": 35, "latency_ms": 22.618242000021382} +{"id": "g0313-oos_conversa-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.042916797221405796, "vas_consulta": 0.17624230732091417, "troca_numero": 0.004710276624309672, "sem_correspondencia": 0.7761306188333704}, "confidence": 0.7761306188333704, "input_tokens": 43, "latency_ms": 15.301455999974678} +{"id": "g0316-oos_conversa-emocional-4-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"plano_nova_linha": 0.04144931810435458, "suporte_configuracao": 0.018171307919072267, "fidelidade_resgate": 0.015088180477404168, "marketplace_pedido": 0.02206515070192914, "bonus_nao_recebido": 0.009388927969355823, "vas_cancelamento": 0.003448746510732577, "roaming_duvida": 0.011106112578853706, "conta_debito_automatico_digital": 0.007216960867639153, "reclamacao_atendimento": 0.05509300707510275, "suporte_sem_sinal": 0.1638786585746435, "atendimento_humano": 0.2750645182538296, "conta_explicacao": 0.018679359266706136, "recarga_nao_creditada": 0.002919525270404331, "negociacao_religacao": 0.006652003850065036, "fidelidade_pontos": 0.1501911229386342, "sem_correspondencia": 0.199587099641273}, "confidence": 0.2750645182538296, "input_tokens": 38, "latency_ms": 30.71009200004937} +{"id": "g0316-oos_conversa-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.02083913993074098, "conta_contestacao": 0.08977409500274905, "marketplace_compra": 0.13666321410407636, "roaming_duvida": 0.04583952600469559, "plano_troca": 0.016797341496296893, "negociacao_divida": 0.022627167524868822, "recarga_saldo": 0.006851363963815703, "recarga_nao_creditada": 0.021215200537803958, "troca_numero": 0.003101889293487988, "cadastro_atualizacao": 0.053655471940076874, "conta_segunda_via": 0.09611431560726587, "bonus_nao_recebido": 0.03917656487344322, "roaming_pacote": 0.02307783638378378, "suporte_sem_sinal": 0.1676387050784403, "fidelidade_resgate": 0.03561888281703794, "sem_correspondencia": 0.22100928544141668}, "confidence": 0.22100928544141668, "input_tokens": 30, "latency_ms": 29.481492000002163} +{"id": "g0316-oos_conversa-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.011796304642972832, "negociacao_religacao": 0.016137785781242982, "internet_problema_conexao": 0.07472327153234441, "roaming_duvida": 0.025147634822216266, "atendimento_humano": 0.08738145745324759, "beneficios_consulta": 0.18774777152499977, "conta_debito_automatico_digital": 0.022747692979584216, "conta_contestacao": 0.09032263367046131, "seguranca_fraude": 0.08921720595779795, "troca_numero": 0.003055160318434174, "bonus_nao_recebido": 0.04486493647224206, "roaming_pacote": 0.013766133792386564, "portabilidade": 0.010842754217778803, "marketplace_compra": 0.017520570662490777, "internet_consumo": 0.07147029597600602, "sem_correspondencia": 0.23325839019579428}, "confidence": 0.23325839019579428, "input_tokens": 29, "latency_ms": 29.46073499998647} +{"id": "g0316-oos_conversa-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 27, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.0324301005215736, "suporte_sem_sinal": 0.16546256501211187, "vas_contratacao": 0.017824537686873386, "beneficios_consulta": 0.14681662318299923, "roaming_duvida": 0.025823354191972136, "seguranca_fraude": 0.07367006538366765, "plano_consulta": 0.13734857456603214, "suporte_chip_esim": 0.030591612054951988, "reclamacao_atendimento": 0.09467362418508182, "seguranca_perda_roubo": 0.1046747096787732, "roaming_pacote": 0.02006094489121736, "sem_correspondencia": 0.1506232886447456}, "confidence": 0.16546256501211187, "input_tokens": 29, "latency_ms": 23.952111000028253} +{"id": "g0316-oos_conversa-emocional-4-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.008958740548865743, "atendimento_humano": 0.15316589739566358, "recarga_nao_creditada": 0.0038580296088271547, "negociacao_divida": 0.019725958553899726, "conta_segunda_via": 0.05294458247591009, "suporte_sem_sinal": 0.1826276519607777, "reclamacao_atendimento": 0.09952215992944279, "plano_nova_linha": 0.040408132014303856, "internet_consumo": 0.042502572049696756, "fidelidade_resgate": 0.01629758155034594, "roaming_cobranca": 0.003982113433221939, "sem_correspondencia": 0.3760065804790447}, "confidence": 0.3760065804790447, "input_tokens": 29, "latency_ms": 21.946173000003455} +{"id": "g0316-oos_conversa-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 18, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"troca_numero": 0.0034869957768663305, "cancelamento_linha": 0.004524430974332082, "cadastro_atualizacao": 0.04443495219728181, "fidelidade_resgate": 0.028849066889001938, "marketplace_pedido": 0.04739191643532652, "recarga_nao_creditada": 0.02032018005744612, "negociacao_divida": 0.01637291998230133, "suporte_sem_sinal": 0.31372817094434247, "roaming_pacote": 0.0041563797232009505, "bonus_nao_recebido": 0.05171468020525401, "reclamacao_atendimento": 0.13618833574942482, "suporte_configuracao": 0.045856981264019284, "portabilidade": 0.006249893800116828, "plano_troca": 0.011706789667439266, "parceiros_ofertas": 0.09922639825787162, "sem_correspondencia": 0.16579190807577462}, "confidence": 0.31372817094434247, "input_tokens": 28, "latency_ms": 28.748546000031183} +{"id": "g0316-oos_conversa-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.03169199614139254, "conta_explicacao": 0.053748766850849776, "plano_troca": 0.027178842103887643, "plano_consulta": 0.16586411848899585, "cadastro_atualizacao": 0.0518802579989789, "roaming_duvida": 0.013633824651930812, "conta_pagamento_confirmacao": 0.051463662488853035, "sem_correspondencia": 0.6045385312751115}, "confidence": 0.6045385312751115, "input_tokens": 33, "latency_ms": 17.623855000010735} +{"id": "g0316-oos_conversa-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.08856116929449809, "negociacao_divida": 0.03116080816181564, "recarga_nao_creditada": 0.007628559846285707, "conta_segunda_via": 0.07090259451223503, "parceiros_ofertas": 0.1529622685528743, "negociacao_religacao": 0.017955523233201362, "marketplace_compra": 0.07140717013665296, "sem_correspondencia": 0.5594219062624369}, "confidence": 0.5594219062624369, "input_tokens": 29, "latency_ms": 16.531185000019377} +{"id": "g0316-oos_conversa-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.05089331530115349, "cancelamento_linha": 0.010427471647494527, "conta_segunda_via": 0.021026712696562335, "sem_correspondencia": 0.9176525003547896}, "confidence": 0.9176525003547896, "input_tokens": 27, "latency_ms": 15.12513500000523} +{"id": "g0316-oos_conversa-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.1277179541648245, "recarga_nao_creditada": 0.009117156071872832, "parceiros_ofertas": 0.16660779357703473, "portabilidade": 0.010534994078516156, "cancelamento_linha": 0.008340569034374237, "internet_consumo": 0.07626547501040071, "internet_problema_conexao": 0.028252185648493217, "fidelidade_pontos": 0.04561147741129251, "conta_pagamento_confirmacao": 0.028961113965040426, "vas_consulta": 0.1673993879461792, "conta_vencimento": 0.00857502483089867, "sem_correspondencia": 0.32261686826107283}, "confidence": 0.32261686826107283, "input_tokens": 29, "latency_ms": 21.212821000005988} +{"id": "g0316-oos_conversa-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.009115394711708896, "vas_consulta": 0.1402912670610814, "roaming_cobranca": 0.008931208917349161, "sem_correspondencia": 0.8416621293098605}, "confidence": 0.8416621293098605, "input_tokens": 35, "latency_ms": 15.19697300000189} +{"id": "g0316-oos_conversa-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.27862919765213695, "cancelamento_linha": 0.00771280882194198, "seguranca_fraude": 0.0696439479719393, "troca_numero": 0.003358658570505896, "reclamacao_atendimento": 0.11231678538857774, "conta_explicacao": 0.03564885063768691, "recarga_nao_creditada": 0.004984835876793339, "roaming_duvida": 0.027883799273318854, "negociacao_religacao": 0.010752089857344336, "internet_problema_conexao": 0.04634925581485516, "conta_vencimento": 0.007861724515075108, "roaming_pacote": 0.012922554920759693, "roaming_cobranca": 0.016028090247421366, "fidelidade_pontos": 0.0978446875090625, "suporte_configuracao": 0.03487507055123921, "sem_correspondencia": 0.23318764239134163}, "confidence": 0.27862919765213695, "input_tokens": 30, "latency_ms": 27.798488000030375} +{"id": "g0318-oos_conversa-indireto_multiplo-6-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.006882511229942566, "vas_contratacao": 0.009158845260024875, "suporte_chip_esim": 0.024841193653427112, "reclamacao_atendimento": 0.0672541424450207, "seguranca_fraude": 0.07420516921563211, "cadastro_atualizacao": 0.06427849224819296, "conta_explicacao": 0.03583861220833602, "conta_segunda_via": 0.055691433426689994, "seguranca_perda_roubo": 0.058834166622350845, "fidelidade_pontos": 0.05695730572426383, "suporte_sem_sinal": 0.1876213740642204, "conta_vencimento": 0.0038856659934978473, "plano_consulta": 0.06500600420650197, "portabilidade": 0.005689393387828715, "marketplace_pedido": 0.030990668319427133, "sem_correspondencia": 0.25286502199464295}, "confidence": 0.25286502199464295, "input_tokens": 31, "latency_ms": 30.5554810000217} +{"id": "g0318-oos_conversa-indireto_multiplo-6-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.10528196178597188, "cadastro_atualizacao": 0.0554746860298149, "conta_debito_automatico_digital": 0.03794843729683491, "internet_problema_conexao": 0.04401905805443629, "vas_contratacao": 0.01900625241677022, "vas_consulta": 0.19635575707735103, "roaming_cobranca": 0.012035261672497128, "beneficios_consulta": 0.13907520693785486, "roaming_duvida": 0.024142456831447064, "plano_troca": 0.01698227444266631, "roaming_pacote": 0.009275744753868333, "portabilidade": 0.011159574525767655, "internet_consumo": 0.053225445359858084, "desconto_retencao": 0.01611612962616542, "vas_cancelamento": 0.008434488599579891, "sem_correspondencia": 0.25146726458911606}, "confidence": 0.25146726458911606, "input_tokens": 31, "latency_ms": 30.86342199998171} +{"id": "g0318-oos_conversa-indireto_multiplo-6-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.05247868900529921, "suporte_sem_sinal": 0.18669865613367098, "fidelidade_resgate": 0.0341852587829214, "conta_segunda_via": 0.06149887648684005, "vas_consulta": 0.12729207416261415, "internet_problema_conexao": 0.041523861302509346, "negociacao_religacao": 0.013632221934569776, "cadastro_atualizacao": 0.05498198364757279, "negociacao_divida": 0.019249842682378594, "desconto_retencao": 0.039243599803283055, "conta_explicacao": 0.04668807507926659, "sem_correspondencia": 0.322526860979074}, "confidence": 0.322526860979074, "input_tokens": 32, "latency_ms": 23.419351000029565} +{"id": "g0318-oos_conversa-indireto_multiplo-6-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"cancelamento_linha": 0.02648567873383333, "suporte_chip_esim": 0.012186342419049692, "fidelidade_resgate": 0.01207294458637769, "beneficios_consulta": 0.12196903244143051, "parceiros_ofertas": 0.0951910283255772, "vas_cancelamento": 0.014659144396849455, "conta_debito_automatico_digital": 0.024044714017120068, "vas_consulta": 0.15319144183651098, "suporte_sem_sinal": 0.13036492005561762, "negociacao_religacao": 0.010911558368579282, "marketplace_compra": 0.04831382088742667, "cadastro_atualizacao": 0.022087310590485295, "plano_consulta": 0.09291437684488825, "seguranca_perda_roubo": 0.07807919106724741, "conta_contestacao": 0.027091438854602468, "sem_correspondencia": 0.1304370565744041}, "confidence": 0.15319144183651098, "input_tokens": 40, "latency_ms": 31.235015999982352} +{"id": "g0318-oos_conversa-indireto_multiplo-6-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.02217528116205771, "suporte_sem_sinal": 0.24476427706055578, "beneficios_consulta": 0.25169534381890957, "roaming_pacote": 0.009803627033287498, "desconto_retencao": 0.035548971361351114, "bonus_nao_recebido": 0.06903076416176654, "plano_troca": 0.032945701155752544, "sem_correspondencia": 0.3340360342463193}, "confidence": 0.3340360342463193, "input_tokens": 28, "latency_ms": 16.444739000007758} +{"id": "g0318-oos_conversa-indireto_multiplo-6-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.006163530894057146, "conta_vencimento": 0.005301135981299348, "suporte_configuracao": 0.016105446732012158, "atendimento_humano": 0.113558864444343, "desconto_retencao": 0.01703856488308147, "recarga_nao_creditada": 0.004907703887606589, "plano_consulta": 0.15717416774835474, "internet_pacote_adicional": 0.31347432280066234, "plano_nova_linha": 0.015232510644845744, "plano_troca": 0.0070014017554728995, "vas_consulta": 0.08498553809032232, "internet_problema_conexao": 0.016186674823152405, "marketplace_pedido": 0.049242164228806694, "bonus_nao_recebido": 0.015756549086210773, "conta_contestacao": 0.01942326659237907, "sem_correspondencia": 0.15844815740739326}, "confidence": 0.31347432280066234, "input_tokens": 38, "latency_ms": 28.732060000038473} +{"id": "g0318-oos_conversa-indireto_multiplo-6-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.13363171208714178, "cancelamento_linha": 0.016742595272978746, "suporte_sem_sinal": 0.12046538820664701, "desconto_retencao": 0.05069476960474082, "vas_cancelamento": 0.024379928732157358, "marketplace_compra": 0.06876070353365789, "plano_troca": 0.0090744890519427, "conta_debito_automatico_digital": 0.04864829991615386, "troca_numero": 0.0034736186855100822, "vas_contratacao": 0.01296865251802529, "suporte_configuracao": 0.02636152993793777, "recarga_nao_creditada": 0.00326324408256679, "conta_pagamento_confirmacao": 0.09267960894474911, "conta_segunda_via": 0.07124203755369016, "fidelidade_pontos": 0.07414225068379732, "sem_correspondencia": 0.2434711711883033}, "confidence": 0.2434711711883033, "input_tokens": 32, "latency_ms": 30.108900000016092} +{"id": "g0318-oos_conversa-indireto_multiplo-6-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.03297401862378571, "negociacao_divida": 0.031808878108096565, "conta_pagamento_confirmacao": 0.0547124229508389, "sem_correspondencia": 0.8805046803172788}, "confidence": 0.8805046803172788, "input_tokens": 36, "latency_ms": 15.203960999997435} +{"id": "g0318-oos_conversa-indireto_multiplo-6-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.007913504230693681, "conta_debito_automatico_digital": 0.02591415637073594, "suporte_chip_esim": 0.07114137354990564, "seguranca_fraude": 0.10060004697684456, "roaming_cobranca": 0.014281514885471554, "conta_segunda_via": 0.051231152399105945, "roaming_duvida": 0.030514556728637635, "conta_explicacao": 0.05258537000281441, "reclamacao_atendimento": 0.08330595206008402, "fidelidade_resgate": 0.0429660701518861, "roaming_pacote": 0.01714348328436307, "plano_nova_linha": 0.03968633184348566, "vas_contratacao": 0.021228700180066108, "desconto_retencao": 0.0424177632691786, "seguranca_perda_roubo": 0.09024269629672084, "sem_correspondencia": 0.3088273277700062}, "confidence": 0.3088273277700062, "input_tokens": 34, "latency_ms": 31.429797999976472} +{"id": "g0318-oos_conversa-indireto_multiplo-6-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.23944174083790692, "cancelamento_linha": 0.007476676359039572, "negociacao_religacao": 0.008634864865790147, "portabilidade": 0.00904080600466401, "recarga_nao_creditada": 0.00528382065262769, "roaming_pacote": 0.005172799090868279, "vas_cancelamento": 0.005964147569485313, "desconto_retencao": 0.016850927028573857, "internet_consumo": 0.09465569544388339, "conta_pagamento_confirmacao": 0.053888038916347525, "reclamacao_atendimento": 0.04798903083854392, "recarga_realizar": 0.006550244669790638, "beneficios_consulta": 0.1531591192220578, "suporte_sem_sinal": 0.14972392489607997, "fidelidade_pontos": 0.048064829316575894, "sem_correspondencia": 0.1481033342877651}, "confidence": 0.23944174083790692, "input_tokens": 37, "latency_ms": 28.661387999989074} +{"id": "g0318-oos_conversa-indireto_multiplo-6-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 15, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.014785602246307657, "atendimento_humano": 0.10893707337534624, "conta_pagamento_confirmacao": 0.10141597278441027, "suporte_sem_sinal": 0.2600206222671383, "roaming_pacote": 0.007303127794769626, "recarga_realizar": 0.010636454799765856, "conta_debito_automatico_digital": 0.022695696731747345, "sem_correspondencia": 0.4742054500005147}, "confidence": 0.4742054500005147, "input_tokens": 28, "latency_ms": 16.64682300003051} +{"id": "g0318-oos_conversa-indireto_multiplo-6-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.018542744616496493, "reclamacao_atendimento": 0.1414839506653425, "conta_segunda_via": 0.11769169821116054, "cadastro_atualizacao": 0.08224433836678023, "roaming_pacote": 0.01208528250266006, "seguranca_perda_roubo": 0.036673136841023475, "conta_debito_automatico_digital": 0.024017379202320912, "sem_correspondencia": 0.5672614695942158}, "confidence": 0.5672614695942158, "input_tokens": 37, "latency_ms": 17.545834999964427} +{"id": "g0320-oos_conversa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.10299592381230152, "recarga_nao_creditada": 0.011979068531825347, "recarga_realizar": 0.01061854037184992, "plano_troca": 0.018011562379448516, "fidelidade_pontos": 0.07266212940607814, "troca_numero": 0.0032593614621838434, "conta_segunda_via": 0.04037740421173881, "conta_debito_automatico_digital": 0.07726400282600893, "cadastro_atualizacao": 0.03897351739833292, "beneficios_consulta": 0.23169049431822092, "suporte_configuracao": 0.03094561186547009, "sem_correspondencia": 0.36122238341654106}, "confidence": 0.36122238341654106, "input_tokens": 35, "latency_ms": 23.020278999979382} +{"id": "g0320-oos_conversa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.02473582855875801, "parceiros_ofertas": 0.16021412698540097, "bonus_nao_recebido": 0.0764024637808729, "suporte_chip_esim": 0.03488649495008353, "fidelidade_resgate": 0.013962171680811665, "recarga_nao_creditada": 0.008386234018666672, "recarga_saldo": 0.006274204151914277, "conta_vencimento": 0.006303350820657819, "internet_pacote_adicional": 0.24117926631974893, "cancelamento_linha": 0.02796691225013719, "conta_contestacao": 0.07228388004499979, "sem_correspondencia": 0.32740506643794826}, "confidence": 0.32740506643794826, "input_tokens": 26, "latency_ms": 21.669309000003523} +{"id": "g0320-oos_conversa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.02685196388952907, "conta_pagamento_confirmacao": 0.08602749015549291, "troca_numero": 0.006804887832631021, "atendimento_humano": 0.11083816255105021, "cancelamento_linha": 0.011552213034202747, "marketplace_pedido": 0.09871743853883323, "seguranca_fraude": 0.12912938305437496, "conta_contestacao": 0.10954476408044946, "portabilidade": 0.010892888789781056, "negociacao_divida": 0.025811413916005804, "fidelidade_pontos": 0.07245415621211844, "sem_correspondencia": 0.31137523794553107}, "confidence": 0.31137523794553107, "input_tokens": 33, "latency_ms": 21.417781000025116} +{"id": "g0320-oos_conversa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.08901459238738413, "conta_segunda_via": 0.08328289829934989, "conta_explicacao": 0.05453983024640002, "recarga_nao_creditada": 0.006257211448581079, "fidelidade_resgate": 0.02368687709264242, "conta_pagamento_confirmacao": 0.056081660761705454, "recarga_realizar": 0.007460672467528526, "sem_correspondencia": 0.6796762572964085}, "confidence": 0.6796762572964085, "input_tokens": 26, "latency_ms": 16.209830000036618} +{"id": "g0320-oos_conversa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.08176900850686884, "seguranca_perda_roubo": 0.05070294601008591, "cancelamento_linha": 0.0071760608617880165, "vas_consulta": 0.25522943267457454, "conta_pagamento_confirmacao": 0.03525997923884162, "suporte_sem_sinal": 0.27922998695118173, "troca_numero": 0.003016493855986651, "sem_correspondencia": 0.28761609190067267}, "confidence": 0.28761609190067267, "input_tokens": 32, "latency_ms": 15.989425999975992} +{"id": "g0320-oos_conversa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"troca_numero": 0.00248292947611769, "cancelamento_linha": 0.006482346852827766, "fidelidade_resgate": 0.014146130396986532, "negociacao_divida": 0.012752193835834053, "seguranca_perda_roubo": 0.05363975041563861, "bonus_nao_recebido": 0.05531246162303469, "parceiros_ofertas": 0.0832018322750751, "internet_pacote_adicional": 0.5257214853645813, "vas_contratacao": 0.014011389442145134, "roaming_duvida": 0.011830334438699365, "negociacao_religacao": 0.00943293599720337, "sem_correspondencia": 0.21098620988185643}, "confidence": 0.5257214853645813, "input_tokens": 28, "latency_ms": 21.48866699997143} +{"id": "g0320-oos_conversa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.030875003735301883, "cadastro_atualizacao": 0.030709707022673574, "suporte_configuracao": 0.024750920999296943, "sem_correspondencia": 0.9136643682427276}, "confidence": 0.9136643682427276, "input_tokens": 27, "latency_ms": 15.060431999984303} +{"id": "g0320-oos_conversa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 9, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_explicacao": 0.026385968035348574, "vas_cancelamento": 0.0031471261032874225, "internet_pacote_adicional": 0.5613947201254295, "vas_consulta": 0.18415320859653667, "marketplace_compra": 0.028221511791359274, "fidelidade_pontos": 0.030018288311900038, "fidelidade_resgate": 0.00674453132756485, "vas_contratacao": 0.007153203144748647, "plano_nova_linha": 0.004774825425557903, "roaming_cobranca": 0.0017163160667527228, "recarga_nao_creditada": 0.0010033525107393595, "desconto_retencao": 0.009851726274935293, "conta_pagamento_confirmacao": 0.01759585455476565, "troca_numero": 0.0009287213798663957, "cancelamento_linha": 0.0026130195643996215, "sem_correspondencia": 0.11429762678680817}, "confidence": 0.5613947201254295, "input_tokens": 25, "latency_ms": 27.255500000023858} +{"id": "g0320-oos_conversa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.30180908641571796, "roaming_duvida": 0.012672499086711371, "recarga_saldo": 0.005841728458127325, "roaming_cobranca": 0.007478660510345996, "marketplace_compra": 0.029392270687349797, "cancelamento_linha": 0.008327145622592673, "suporte_chip_esim": 0.07617821888619161, "plano_troca": 0.012065003922513945, "negociacao_divida": 0.015299622095722101, "seguranca_fraude": 0.10241861847541114, "atendimento_humano": 0.15746613508384988, "bonus_nao_recebido": 0.03396931111880944, "negociacao_religacao": 0.01001920870869859, "portabilidade": 0.008633976347912416, "conta_pagamento_confirmacao": 0.03371790246566619, "sem_correspondencia": 0.18471061211437956}, "confidence": 0.30180908641571796, "input_tokens": 41, "latency_ms": 30.17776900003355} +{"id": "g0320-oos_conversa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.028934422260623694, "portabilidade": 0.011305667217792621, "internet_consumo": 0.09275667170677013, "roaming_cobranca": 0.004385922475833244, "marketplace_pedido": 0.06629969782671608, "conta_vencimento": 0.007463512316662088, "seguranca_fraude": 0.1928553837950585, "cadastro_atualizacao": 0.06712136273850562, "conta_explicacao": 0.08090878104707043, "conta_debito_automatico_digital": 0.006763962418240369, "recarga_nao_creditada": 0.005552548330548581, "sem_correspondencia": 0.43565206786617866}, "confidence": 0.43565206786617866, "input_tokens": 32, "latency_ms": 22.923225999988972} +{"id": "g0320-oos_conversa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0625160992054366, "internet_pacote_adicional": 0.3945678079872196, "roaming_cobranca": 0.0028793678394111602, "sem_correspondencia": 0.5400367249679326}, "confidence": 0.5400367249679326, "input_tokens": 27, "latency_ms": 14.946124000005057} +{"id": "g0320-oos_conversa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.00913307305692549, "marketplace_pedido": 0.06359540265131444, "conta_segunda_via": 0.060741900911064656, "troca_numero": 0.003408504598901503, "bonus_nao_recebido": 0.03607207729027274, "internet_consumo": 0.09073930717522775, "conta_explicacao": 0.062384109545024366, "conta_vencimento": 0.008449651751427504, "roaming_duvida": 0.015953020111946763, "recarga_nao_creditada": 0.01184523913836101, "vas_contratacao": 0.01683638148371395, "parceiros_ofertas": 0.07543272927265963, "vas_cancelamento": 0.010343068830799955, "internet_problema_conexao": 0.055949724468515934, "plano_consulta": 0.20133654356609762, "sem_correspondencia": 0.2777792661477467}, "confidence": 0.2777792661477467, "input_tokens": 29, "latency_ms": 28.37878900004398} +{"id": "g0321-oos_desabafo-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.30670230095412615, "fidelidade_pontos": 0.0319279156064134, "internet_problema_conexao": 0.12082434605540149, "sem_correspondencia": 0.5405454373840589}, "confidence": 0.5405454373840589, "input_tokens": 36, "latency_ms": 14.990397000019584} +{"id": "g0321-oos_desabafo-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.16226829905773912, "marketplace_pedido": 0.0473234401957991, "vas_consulta": 0.11250064742054194, "internet_consumo": 0.083373861155334, "fidelidade_pontos": 0.09118571310760451, "bonus_nao_recebido": 0.036148720196562935, "portabilidade": 0.008043244638394693, "plano_troca": 0.012150580301100562, "parceiros_ofertas": 0.08683984896506819, "fidelidade_resgate": 0.03797864243160141, "roaming_duvida": 0.020844471117233757, "roaming_pacote": 0.007302339331572061, "cadastro_atualizacao": 0.028270127804645044, "seguranca_fraude": 0.09230282338183307, "recarga_nao_creditada": 0.01390141648420109, "sem_correspondencia": 0.15956582441076853}, "confidence": 0.16226829905773912, "input_tokens": 34, "latency_ms": 29.440251999972133} +{"id": "g0321-oos_desabafo-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.058669039447854815, "recarga_nao_creditada": 0.004573717236280133, "marketplace_pedido": 0.03194237912302235, "sem_correspondencia": 0.9048148641928427}, "confidence": 0.9048148641928427, "input_tokens": 34, "latency_ms": 15.460013999984312} +{"id": "g0321-oos_desabafo-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.053777890458691704, "cancelamento_linha": 0.05249944173736525, "plano_consulta": 0.07886693578434263, "sem_correspondencia": 0.8148557320196004}, "confidence": 0.8148557320196004, "input_tokens": 35, "latency_ms": 15.323584000043411} +{"id": "g0321-oos_desabafo-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.15021758614086866, "recarga_nao_creditada": 0.009149553785073546, "negociacao_religacao": 0.01246926692681802, "fidelidade_pontos": 0.049511266567716816, "vas_consulta": 0.15017261443835414, "plano_troca": 0.021191128533349333, "vas_cancelamento": 0.0202575428857426, "sem_correspondencia": 0.5870310407220769}, "confidence": 0.5870310407220769, "input_tokens": 31, "latency_ms": 15.601354000011725} +{"id": "g0321-oos_desabafo-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.2305374901092908, "plano_nova_linha": 0.02299240838455936, "cadastro_atualizacao": 0.03805475453424112, "seguranca_perda_roubo": 0.07557933323563357, "negociacao_religacao": 0.010430245033697407, "suporte_chip_esim": 0.05889529753593105, "portabilidade": 0.01097473156836798, "negociacao_divida": 0.01238808427096211, "troca_numero": 0.003464541655534006, "plano_consulta": 0.17923406179938747, "conta_segunda_via": 0.02231253922063971, "sem_correspondencia": 0.3351365126517554}, "confidence": 0.3351365126517554, "input_tokens": 32, "latency_ms": 22.24266500002159} +{"id": "g0321-oos_desabafo-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.13978258660548915, "portabilidade": 0.014727677219996276, "conta_contestacao": 0.09327250564706548, "plano_consulta": 0.08816785178651466, "recarga_realizar": 0.010235579401272722, "recarga_nao_creditada": 0.008867947014999015, "vas_contratacao": 0.015737584857415193, "roaming_pacote": 0.018507956767958644, "seguranca_perda_roubo": 0.18396493467466493, "marketplace_pedido": 0.08094013249867503, "seguranca_fraude": 0.11629188052178163, "sem_correspondencia": 0.22950336300416727}, "confidence": 0.22950336300416727, "input_tokens": 33, "latency_ms": 22.147534999987784} +{"id": "g0321-oos_desabafo-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"portabilidade": 0.011913097945525808, "seguranca_fraude": 0.047374261618910736, "suporte_sem_sinal": 0.11861998140429217, "internet_pacote_adicional": 0.4291552441373585, "reclamacao_atendimento": 0.11395585852189709, "vas_consulta": 0.09573017444734269, "roaming_cobranca": 0.004420258403736665, "sem_correspondencia": 0.17883112352093636}, "confidence": 0.4291552441373585, "input_tokens": 35, "latency_ms": 16.46006299995406} +{"id": "g0321-oos_desabafo-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.04413111872201577, "beneficios_consulta": 0.06722700583333707, "vas_cancelamento": 0.01703534830913814, "sem_correspondencia": 0.871606527135509}, "confidence": 0.871606527135509, "input_tokens": 34, "latency_ms": 15.425672999981543} +{"id": "g0321-oos_desabafo-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.007026058448301117, "internet_problema_conexao": 0.012721183395840824, "suporte_chip_esim": 0.00775627260511627, "sem_correspondencia": 0.9724964855507418}, "confidence": 0.9724964855507418, "input_tokens": 33, "latency_ms": 15.106262000017523} +{"id": "g0321-oos_desabafo-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.5166462852301554, "vas_contratacao": 0.01729382266453738, "internet_consumo": 0.03705072540978809, "plano_troca": 0.007915123660680787, "vas_consulta": 0.20337309700895462, "recarga_saldo": 0.002095791589311942, "marketplace_pedido": 0.028765733494078127, "sem_correspondencia": 0.18685942094249355}, "confidence": 0.5166462852301554, "input_tokens": 34, "latency_ms": 16.425506000018686} +{"id": "g0321-oos_desabafo-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.050333624693243775, "vas_cancelamento": 0.03166023523881155, "conta_pagamento_confirmacao": 0.07367836409515276, "roaming_duvida": 0.020911875333194607, "fidelidade_pontos": 0.08111010189689316, "fidelidade_resgate": 0.020032585783578985, "bonus_nao_recebido": 0.025178142816642567, "sem_correspondencia": 0.6970950701424826}, "confidence": 0.6970950701424826, "input_tokens": 36, "latency_ms": 16.36898399999609} +{"id": "g0323-oos_desabafo-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6195929789057945, "negociacao_divida": 0.014763926053217179, "fidelidade_resgate": 0.014676132126287475, "parceiros_ofertas": 0.044116938157908694, "negociacao_religacao": 0.0099644393431472, "marketplace_compra": 0.04941331439176969, "suporte_chip_esim": 0.020024227502849996, "sem_correspondencia": 0.22744804351902526}, "confidence": 0.6195929789057945, "input_tokens": 44, "latency_ms": 16.74049399997557} +{"id": "g0323-oos_desabafo-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_pagamento_confirmacao": 0.04664813212330795, "reclamacao_atendimento": 0.09962248498328367, "plano_troca": 0.011238324113138845, "roaming_cobranca": 0.00482846222991856, "internet_pacote_adicional": 0.19065249874827514, "conta_debito_automatico_digital": 0.036743937802162056, "vas_cancelamento": 0.003496807660422799, "conta_explicacao": 0.04148094602068795, "seguranca_fraude": 0.041105596957534275, "atendimento_humano": 0.11159664797150509, "conta_segunda_via": 0.07830159127304599, "plano_consulta": 0.11128523606379379, "cadastro_atualizacao": 0.030361772520143493, "roaming_duvida": 0.008726336727116696, "fidelidade_resgate": 0.01639946872640159, "sem_correspondencia": 0.1675117560792621}, "confidence": 0.19065249874827514, "input_tokens": 38, "latency_ms": 31.96409299999914} +{"id": "g0323-oos_desabafo-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.08699371111053249, "seguranca_perda_roubo": 0.09620840312996644, "recarga_realizar": 0.006925956032015353, "cadastro_atualizacao": 0.05072978249951256, "beneficios_consulta": 0.16585457687972352, "conta_segunda_via": 0.05618129048520729, "internet_problema_conexao": 0.061995500192879006, "sem_correspondencia": 0.47511077967016335}, "confidence": 0.47511077967016335, "input_tokens": 38, "latency_ms": 17.021669000030215} +{"id": "g0323-oos_desabafo-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.2611646861466476, "seguranca_perda_roubo": 0.09470432674818866, "plano_consulta": 0.1565841979204461, "recarga_realizar": 0.00890210520017255, "internet_consumo": 0.08955175125166874, "plano_nova_linha": 0.018145536387048588, "recarga_saldo": 0.006658482604627856, "sem_correspondencia": 0.3642889137411999}, "confidence": 0.3642889137411999, "input_tokens": 37, "latency_ms": 16.038987000001725} +{"id": "g0323-oos_desabafo-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.04351680045599938, "bonus_nao_recebido": 0.07631357127895312, "vas_cancelamento": 0.05900482921309515, "sem_correspondencia": 0.8211647990519524}, "confidence": 0.8211647990519524, "input_tokens": 36, "latency_ms": 15.034904000003735} +{"id": "g0323-oos_desabafo-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.02329202637551073, "parceiros_ofertas": 0.1319108056021953, "atendimento_humano": 0.14514481044886895, "cancelamento_linha": 0.022451476057205433, "recarga_saldo": 0.02480804635463819, "seguranca_perda_roubo": 0.12779796575784935, "recarga_realizar": 0.01766730162441494, "sem_correspondencia": 0.5069275677793171}, "confidence": 0.5069275677793171, "input_tokens": 37, "latency_ms": 15.690910999978769} +{"id": "g0323-oos_desabafo-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.11111614221919101, "portabilidade": 0.008552978834214403, "fidelidade_resgate": 0.0285109861880735, "plano_troca": 0.019024407685984377, "vas_contratacao": 0.011628630690197402, "recarga_realizar": 0.006636967019184155, "negociacao_religacao": 0.009426589220475854, "conta_explicacao": 0.04185025436836556, "conta_segunda_via": 0.08368802156352274, "conta_contestacao": 0.06166828114385818, "reclamacao_atendimento": 0.06794501910674872, "suporte_chip_esim": 0.05087953485518217, "seguranca_perda_roubo": 0.15730273884751847, "atendimento_humano": 0.11687819034388297, "roaming_cobranca": 0.006374071417483302, "sem_correspondencia": 0.2185171864961172}, "confidence": 0.2185171864961172, "input_tokens": 37, "latency_ms": 29.563967000001412} +{"id": "g0323-oos_desabafo-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.21113540507470785, "vas_contratacao": 0.01847056323530887, "conta_debito_automatico_digital": 0.011263141555417312, "seguranca_perda_roubo": 0.0851843368192955, "conta_pagamento_confirmacao": 0.03730033759233051, "recarga_nao_creditada": 0.003952215477201172, "beneficios_consulta": 0.1734411590063723, "cadastro_atualizacao": 0.032819696198660646, "desconto_retencao": 0.02121518393700251, "roaming_cobranca": 0.007345716564767092, "seguranca_fraude": 0.06830179780370106, "sem_correspondencia": 0.32957044673523517}, "confidence": 0.32957044673523517, "input_tokens": 34, "latency_ms": 23.646637000013015} +{"id": "g0323-oos_desabafo-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_consulta": 0.05130478307647937, "marketplace_pedido": 0.041225428413847055, "marketplace_compra": 0.03534050501399029, "internet_consumo": 0.08023735625254627, "conta_debito_automatico_digital": 0.011528859618250564, "troca_numero": 0.0026429981674220226, "atendimento_humano": 0.08362740788384826, "suporte_configuracao": 0.024575883159153485, "recarga_realizar": 0.008701966674978674, "fidelidade_pontos": 0.041629350489678286, "parceiros_ofertas": 0.04032992817611461, "roaming_cobranca": 0.0050524783608851325, "cadastro_atualizacao": 0.027546163466082612, "recarga_nao_creditada": 0.015590626766147142, "suporte_sem_sinal": 0.27234874836992756, "sem_correspondencia": 0.2583175161106487}, "confidence": 0.27234874836992756, "input_tokens": 36, "latency_ms": 28.721947000008186} +{"id": "g0323-oos_desabafo-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.017230316274267948, "seguranca_perda_roubo": 0.024899640837154097, "conta_vencimento": 0.0027995784291485718, "conta_segunda_via": 0.01134380307618436, "marketplace_pedido": 0.026821879582507365, "internet_pacote_adicional": 0.5670384543902894, "suporte_sem_sinal": 0.08656643903965835, "roaming_duvida": 0.014121910560446111, "beneficios_consulta": 0.07304803765469806, "roaming_pacote": 0.004411199887721698, "recarga_saldo": 0.0023791717077325, "troca_numero": 0.0007997350714459768, "roaming_cobranca": 0.004987190807612843, "cancelamento_linha": 0.002267797860461646, "internet_problema_conexao": 0.06181555650454758, "sem_correspondencia": 0.09946928831612346}, "confidence": 0.5670384543902894, "input_tokens": 36, "latency_ms": 28.797908999990796} +{"id": "g0323-oos_desabafo-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.11108010112246362, "internet_problema_conexao": 0.1749617880797517, "cadastro_atualizacao": 0.05187520314735319, "marketplace_compra": 0.0626914641735831, "conta_debito_automatico_digital": 0.011189422419065027, "roaming_pacote": 0.007465321004160536, "desconto_retencao": 0.03760380619647429, "sem_correspondencia": 0.5431328938571485}, "confidence": 0.5431328938571485, "input_tokens": 40, "latency_ms": 17.464211000003615} +{"id": "g0323-oos_desabafo-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.01019413716462518, "troca_numero": 0.007031610979552815, "roaming_duvida": 0.030920091377667974, "suporte_chip_esim": 0.06381547703608663, "fidelidade_resgate": 0.028562179965798417, "fidelidade_pontos": 0.06320490193200143, "conta_explicacao": 0.06105751785910177, "sem_correspondencia": 0.7352140836851658}, "confidence": 0.7352140836851658, "input_tokens": 38, "latency_ms": 16.269861999944624} +{"id": "g0324-oos_desabafo-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"fidelidade_resgate": 0.0296565262743951, "plano_consulta": 0.18603881062968197, "conta_pagamento_confirmacao": 0.08417265279831602, "seguranca_fraude": 0.24589172480837748, "recarga_realizar": 0.018653964984295678, "cancelamento_linha": 0.004401911600809233, "roaming_pacote": 0.005535488123876395, "negociacao_divida": 0.013905524544920432, "vas_contratacao": 0.010640478898575471, "recarga_saldo": 0.010063255400222307, "plano_nova_linha": 0.020830650285106146, "marketplace_compra": 0.04070730213511411, "internet_consumo": 0.0754331364903949, "conta_segunda_via": 0.02635020813603589, "troca_numero": 0.0031692011428632993, "sem_correspondencia": 0.22454916374701556}, "confidence": 0.24589172480837748, "input_tokens": 57, "latency_ms": 29.941591000010703} +{"id": "g0324-oos_desabafo-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.09796277064132299, "internet_consumo": 0.026396243768699586, "conta_vencimento": 0.006758958311995667, "sem_correspondencia": 0.8688820272779818}, "confidence": 0.8688820272779818, "input_tokens": 41, "latency_ms": 14.99134799996682} +{"id": "g0324-oos_desabafo-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.1497938072930105, "plano_consulta": 0.12183821027270049, "vas_cancelamento": 0.009201640500377044, "seguranca_perda_roubo": 0.060484114196884216, "conta_vencimento": 0.008059370654812992, "vas_consulta": 0.14782280104826495, "roaming_duvida": 0.010976909763058935, "suporte_chip_esim": 0.01797042651511305, "conta_contestacao": 0.056278954671141385, "cadastro_atualizacao": 0.03499396998946409, "plano_nova_linha": 0.019389797402011612, "sem_correspondencia": 0.36318999769316074}, "confidence": 0.36318999769316074, "input_tokens": 38, "latency_ms": 23.236957999984043} +{"id": "g0324-oos_desabafo-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.012601948542737518, "negociacao_religacao": 0.018394310318588535, "vas_cancelamento": 0.032079827548337235, "portabilidade": 0.016133986668919933, "desconto_retencao": 0.07333357003207383, "roaming_pacote": 0.016227146867533678, "vas_contratacao": 0.028946387108497864, "sem_correspondencia": 0.8022828229133114}, "confidence": 0.8022828229133114, "input_tokens": 36, "latency_ms": 16.14943800001356} +{"id": "g0324-oos_desabafo-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.06118677465339341, "suporte_sem_sinal": 0.21514616586050145, "desconto_retencao": 0.058466016375034804, "roaming_duvida": 0.037909306020896046, "vas_consulta": 0.15392069289206425, "marketplace_pedido": 0.055305994222968904, "conta_explicacao": 0.06810106235591974, "sem_correspondencia": 0.3499639876192214}, "confidence": 0.3499639876192214, "input_tokens": 42, "latency_ms": 16.85040699999263} +{"id": "g0324-oos_desabafo-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.012950227629410298, "plano_consulta": 0.11623314889022326, "conta_explicacao": 0.043257742617856164, "conta_pagamento_confirmacao": 0.023902764462140534, "suporte_chip_esim": 0.07245024833457532, "roaming_pacote": 0.006948831077577999, "plano_nova_linha": 0.016049615371943667, "sem_correspondencia": 0.7082074216162727}, "confidence": 0.7082074216162727, "input_tokens": 45, "latency_ms": 17.14983099998335} +{"id": "g0324-oos_desabafo-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"suporte_configuracao": 0.015377050663535355, "internet_problema_conexao": 0.033533963142763704, "suporte_sem_sinal": 0.08863272210436976, "plano_consulta": 0.21016553805333907, "recarga_nao_creditada": 0.0029357482126386642, "marketplace_compra": 0.024185911844554157, "internet_consumo": 0.09550410922846937, "plano_troca": 0.008995661199941878, "reclamacao_atendimento": 0.07997408976868275, "marketplace_pedido": 0.020938870701964075, "beneficios_consulta": 0.09105050247941984, "desconto_retencao": 0.011013031555120437, "conta_pagamento_confirmacao": 0.02582985445655689, "negociacao_divida": 0.004135950790658437, "internet_pacote_adicional": 0.19332919344165134, "sem_correspondencia": 0.09439780235633427}, "confidence": 0.21016553805333907, "input_tokens": 48, "latency_ms": 31.731433000004472} +{"id": "g0324-oos_desabafo-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.025870454457781106, "parceiros_ofertas": 0.08346273292612388, "conta_vencimento": 0.008726362439687746, "seguranca_fraude": 0.07602913194622647, "plano_nova_linha": 0.02438595975030261, "plano_consulta": 0.17075926653863197, "marketplace_compra": 0.04379496874326266, "seguranca_perda_roubo": 0.1537596785361954, "roaming_pacote": 0.005508284274308494, "vas_cancelamento": 0.01879174327039579, "beneficios_consulta": 0.10106877585830605, "sem_correspondencia": 0.2878426412587778}, "confidence": 0.2878426412587778, "input_tokens": 36, "latency_ms": 22.186311000041314} +{"id": "g0324-oos_desabafo-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.004112218636847505, "conta_pagamento_confirmacao": 0.03540266417310627, "conta_debito_automatico_digital": 0.020256058023037364, "conta_explicacao": 0.07570738585111789, "suporte_configuracao": 0.030005467143082883, "vas_consulta": 0.17506433087604795, "seguranca_perda_roubo": 0.10948308903949804, "vas_contratacao": 0.01754874046580603, "negociacao_divida": 0.011854930224891405, "desconto_retencao": 0.028947922386442646, "conta_contestacao": 0.08860194963632737, "negociacao_religacao": 0.009567016107289631, "conta_vencimento": 0.009816511844993945, "seguranca_fraude": 0.09909937844553857, "plano_troca": 0.01174293961307029, "sem_correspondencia": 0.2727893975329022}, "confidence": 0.2727893975329022, "input_tokens": 43, "latency_ms": 31.11459699999841} +{"id": "g0324-oos_desabafo-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.13246485013738174, "suporte_sem_sinal": 0.12701573353182924, "conta_pagamento_confirmacao": 0.033152377655055326, "recarga_realizar": 0.0051930401327879815, "conta_vencimento": 0.006034160448729874, "parceiros_ofertas": 0.07807161451997187, "beneficios_consulta": 0.07530280721598094, "vas_consulta": 0.1847895809211107, "vas_contratacao": 0.010180402317410122, "suporte_configuracao": 0.019681030378114663, "conta_debito_automatico_digital": 0.009234487715505148, "marketplace_pedido": 0.0235965119173209, "cancelamento_linha": 0.008132676223123483, "conta_contestacao": 0.03960151870782709, "seguranca_perda_roubo": 0.09372410824111105, "sem_correspondencia": 0.1538250999367399}, "confidence": 0.1847895809211107, "input_tokens": 36, "latency_ms": 30.172779999986687} +{"id": "g0324-oos_desabafo-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.19739720391798887, "negociacao_divida": 0.03330307230556272, "plano_troca": 0.02457134447140917, "plano_nova_linha": 0.023239793560220733, "negociacao_religacao": 0.013265854720825757, "roaming_cobranca": 0.008187381001662991, "suporte_configuracao": 0.05314260737386743, "sem_correspondencia": 0.6468927426484623}, "confidence": 0.6468927426484623, "input_tokens": 42, "latency_ms": 16.989803999990727} +{"id": "g0324-oos_desabafo-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.010025938167562863, "desconto_retencao": 0.03204910869958155, "troca_numero": 0.004344356766574845, "portabilidade": 0.010620407893672126, "parceiros_ofertas": 0.08379837230898256, "conta_contestacao": 0.09211892005391924, "fidelidade_pontos": 0.15816350480095234, "plano_nova_linha": 0.030052854126052495, "negociacao_religacao": 0.01611220298103498, "internet_consumo": 0.05866072400651851, "roaming_pacote": 0.007415965292710374, "marketplace_pedido": 0.07356211635571772, "roaming_cobranca": 0.00905391492157043, "cancelamento_linha": 0.01241112236636705, "conta_segunda_via": 0.035085402870227524, "sem_correspondencia": 0.3665250883885554}, "confidence": 0.3665250883885554, "input_tokens": 42, "latency_ms": 27.67107599999008} +{"id": "g0326-oos_desabafo-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.24955547462859373, "plano_troca": 0.032781473132133504, "roaming_pacote": 0.01869168625186749, "sem_correspondencia": 0.6989713659874053}, "confidence": 0.6989713659874053, "input_tokens": 78, "latency_ms": 15.747243000021172} +{"id": "g0326-oos_desabafo-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 176, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.024909269575033272, "roaming_duvida": 0.044629790803282894, "portabilidade": 0.015911868168098014, "sem_correspondencia": 0.9145490714535858}, "confidence": 0.9145490714535858, "input_tokens": 75, "latency_ms": 16.222745999982635} +{"id": "g0326-oos_desabafo-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 180, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_pagamento_confirmacao": 0.0437919202664631, "suporte_chip_esim": 0.028903288381710107, "beneficios_consulta": 0.10082503369181388, "conta_debito_automatico_digital": 0.00647114632619478, "internet_consumo": 0.04045237286223738, "plano_nova_linha": 0.030775812855194908, "atendimento_humano": 0.0969630031879891, "reclamacao_atendimento": 0.0922986942278771, "roaming_pacote": 0.005798452548523631, "vas_consulta": 0.06157482681656439, "roaming_duvida": 0.014485318949889268, "parceiros_ofertas": 0.060817825535043675, "marketplace_pedido": 0.018760318340280482, "portabilidade": 0.007583765654597029, "seguranca_perda_roubo": 0.24625938705852365, "sem_correspondencia": 0.14423883329709752}, "confidence": 0.24625938705852365, "input_tokens": 79, "latency_ms": 33.669159999988096} +{"id": "g0326-oos_desabafo-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.24054065446773543, "plano_consulta": 0.12724538286797715, "roaming_pacote": 0.009099251824568144, "troca_numero": 0.005833254477076689, "cadastro_atualizacao": 0.03869314242182959, "portabilidade": 0.010092665802446703, "vas_contratacao": 0.017241612422020835, "conta_contestacao": 0.07347891675620438, "plano_troca": 0.012831195969404137, "internet_problema_conexao": 0.06702765935687642, "vas_consulta": 0.1686121292264832, "sem_correspondencia": 0.22930413440737732}, "confidence": 0.24054065446773543, "input_tokens": 67, "latency_ms": 24.293613999986974} +{"id": "g0326-oos_desabafo-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.03228008554696527, "roaming_duvida": 0.012153371444143567, "conta_explicacao": 0.02453886198765862, "negociacao_divida": 0.0076040099499219685, "cadastro_atualizacao": 0.020677485202104735, "conta_vencimento": 0.0051349561394777215, "plano_troca": 0.007087523626534723, "internet_pacote_adicional": 0.5320542137590519, "conta_segunda_via": 0.0188633713803666, "suporte_chip_esim": 0.02862761930360679, "vas_consulta": 0.16161625614069366, "roaming_pacote": 0.005370505765348329, "vas_contratacao": 0.011859867014892875, "desconto_retencao": 0.015479870149202934, "plano_nova_linha": 0.007073235742107884, "sem_correspondencia": 0.1095787668479224}, "confidence": 0.5320542137590519, "input_tokens": 74, "latency_ms": 33.24806399996305} +{"id": "g0326-oos_desabafo-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.021723204534450417, "plano_nova_linha": 0.03670578275708053, "cadastro_atualizacao": 0.02360692189000684, "sem_correspondencia": 0.9179640908184622}, "confidence": 0.9179640908184622, "input_tokens": 71, "latency_ms": 15.808549000041694} +{"id": "g0326-oos_desabafo-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 154, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.08218162816796074, "suporte_chip_esim": 0.1199078158068159, "portabilidade": 0.010028535878430776, "internet_consumo": 0.06297012656022806, "suporte_sem_sinal": 0.3285627489041456, "vas_cancelamento": 0.04166101448915069, "roaming_pacote": 0.006549069439282, "sem_correspondencia": 0.3481390607539862}, "confidence": 0.3481390607539862, "input_tokens": 66, "latency_ms": 18.14537900003188} +{"id": "g0326-oos_desabafo-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 165, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_perda_roubo": 0.22357512082581246, "suporte_sem_sinal": 0.22419092622879427, "negociacao_divida": 0.020652302128832935, "cancelamento_linha": 0.014733665061936673, "conta_pagamento_confirmacao": 0.07322758620338964, "parceiros_ofertas": 0.13496327739582256, "seguranca_fraude": 0.08912781850104323, "desconto_retencao": 0.033308301958557364, "roaming_duvida": 0.019121079255146105, "suporte_chip_esim": 0.007701368264795228, "vas_cancelamento": 0.011496985620277572, "sem_correspondencia": 0.14790156855559194}, "confidence": 0.22419092622879427, "input_tokens": 79, "latency_ms": 26.42687399998067} +{"id": "g0326-oos_desabafo-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6207483876219441, "cadastro_atualizacao": 0.02186107799393756, "bonus_nao_recebido": 0.053354494548437006, "suporte_configuracao": 0.019663858770337543, "fidelidade_pontos": 0.013431664631933907, "suporte_sem_sinal": 0.12287548360552307, "conta_vencimento": 0.0021564873620841954, "sem_correspondencia": 0.1459085454658027}, "confidence": 0.6207483876219441, "input_tokens": 66, "latency_ms": 18.39902000000393} +{"id": "g0326-oos_desabafo-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.027083227861057258, "conta_vencimento": 0.008323645716417432, "internet_problema_conexao": 0.09508233021515376, "negociacao_divida": 0.016305961727040023, "seguranca_fraude": 0.1007343627129455, "recarga_nao_creditada": 0.016395841801383402, "suporte_configuracao": 0.051237729499756496, "conta_contestacao": 0.05337787886228299, "reclamacao_atendimento": 0.16266967997932613, "seguranca_perda_roubo": 0.10969387167798651, "recarga_saldo": 0.009955142105475108, "sem_correspondencia": 0.3491403278411754}, "confidence": 0.3491403278411754, "input_tokens": 64, "latency_ms": 24.657364999995934} +{"id": "g0326-oos_desabafo-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 146, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.060224629265539766, "reclamacao_atendimento": 0.2424996021110609, "conta_segunda_via": 0.02910550278679837, "sem_correspondencia": 0.668170265836601}, "confidence": 0.668170265836601, "input_tokens": 65, "latency_ms": 15.781193000009353} +{"id": "g0326-oos_desabafo-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.1020658692822395, "internet_pacote_adicional": 0.26996870018751695, "internet_problema_conexao": 0.04991371222418986, "vas_cancelamento": 0.018871034161453637, "conta_contestacao": 0.12938993301608118, "portabilidade": 0.00816820320849248, "conta_debito_automatico_digital": 0.008402996133066973, "roaming_duvida": 0.014762330741726035, "seguranca_fraude": 0.08529599184048231, "suporte_sem_sinal": 0.13596517426009053, "roaming_cobranca": 0.008989404284174453, "sem_correspondencia": 0.1682066506604861}, "confidence": 0.26996870018751695, "input_tokens": 63, "latency_ms": 26.503686000012294} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.028934421344416202, "marketplace_pedido": 0.09822248146060719, "internet_consumo": 0.1505154589383107, "bonus_nao_recebido": 0.08353917602288254, "conta_segunda_via": 0.06107377309239929, "seguranca_perda_roubo": 0.053492275020983374, "plano_nova_linha": 0.020686005075366897, "conta_debito_automatico_digital": 0.008956958064300372, "vas_contratacao": 0.021575682582506996, "desconto_retencao": 0.0415023356996168, "internet_problema_conexao": 0.06523994010065069, "sem_correspondencia": 0.3662614925979589}, "confidence": 0.3662614925979589, "input_tokens": 24, "latency_ms": 23.7230489999547} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.02963981784394686, "seguranca_fraude": 0.019204250857511127, "marketplace_compra": 0.02152159764106556, "sem_correspondencia": 0.9296343336574765}, "confidence": 0.9296343336574765, "input_tokens": 26, "latency_ms": 16.37794399999848} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.08145329009396744, "plano_consulta": 0.12597671767117238, "suporte_chip_esim": 0.06341109734874462, "seguranca_perda_roubo": 0.07606885954143025, "recarga_saldo": 0.005864385336525953, "conta_explicacao": 0.038328083243430004, "parceiros_ofertas": 0.17852590360921802, "sem_correspondencia": 0.43037166315551134}, "confidence": 0.43037166315551134, "input_tokens": 25, "latency_ms": 16.461984999978085} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 10, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.012785979117923185, "troca_numero": 0.003813654987801258, "negociacao_divida": 0.016398120121720875, "plano_consulta": 0.2603697391475452, "conta_segunda_via": 0.040855752797045654, "conta_explicacao": 0.04696535161626278, "suporte_configuracao": 0.0346307705652828, "roaming_cobranca": 0.017909485246295605, "marketplace_pedido": 0.040308593352223414, "roaming_duvida": 0.02438331127371713, "conta_vencimento": 0.00874803558464229, "plano_nova_linha": 0.022778391074368656, "beneficios_consulta": 0.11607499776529155, "fidelidade_resgate": 0.023851628546920953, "roaming_pacote": 0.01338422626086311, "sem_correspondencia": 0.3167419625420955}, "confidence": 0.3167419625420955, "input_tokens": 25, "latency_ms": 27.306265999982315} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 12, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.003787762524248462, "roaming_cobranca": 0.0029228010979954265, "vas_cancelamento": 0.005102438438801861, "fidelidade_pontos": 0.031612970258800936, "atendimento_humano": 0.03678253703248492, "troca_numero": 0.0027090448698024205, "marketplace_pedido": 0.030944474358474108, "sem_correspondencia": 0.8861379714193919}, "confidence": 0.8861379714193919, "input_tokens": 26, "latency_ms": 15.703274000031797} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 3, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0016433763086846304, "recarga_realizar": 0.003588553518474632, "plano_troca": 0.006691179239038748, "cadastro_atualizacao": 0.03393539414204836, "parceiros_ofertas": 0.04301635176444151, "internet_pacote_adicional": 0.15811549128942604, "vas_consulta": 0.08048956842167414, "internet_problema_conexao": 0.0199246779107401, "conta_explicacao": 0.02102860249823758, "beneficios_consulta": 0.09354526550666724, "bonus_nao_recebido": 0.01210522931210059, "marketplace_pedido": 0.026623580607891034, "internet_consumo": 0.12613725663699876, "marketplace_compra": 0.03986678272949844, "seguranca_fraude": 0.0265985634208888, "sem_correspondencia": 0.3066901266931894}, "confidence": 0.3066901266931894, "input_tokens": 22, "latency_ms": 28.712230999985877} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 11, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6178252004565931, "roaming_pacote": 0.006185458410897825, "cancelamento_linha": 0.0020774297557799625, "cadastro_atualizacao": 0.027147123166626028, "internet_problema_conexao": 0.016140909613705953, "parceiros_ofertas": 0.052476744280210263, "conta_segunda_via": 0.020695654352519466, "conta_contestacao": 0.015048892002488542, "reclamacao_atendimento": 0.02721850531556647, "atendimento_humano": 0.03993228388124541, "roaming_duvida": 0.01509814406475619, "sem_correspondencia": 0.16015365469961082}, "confidence": 0.6178252004565931, "input_tokens": 24, "latency_ms": 22.282069999960186} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.09099911335527984, "negociacao_religacao": 0.021722622650709365, "seguranca_fraude": 0.10671823685471163, "marketplace_compra": 0.06023446218580095, "conta_vencimento": 0.007586181781350549, "plano_troca": 0.01620327341218514, "fidelidade_pontos": 0.041849133465212185, "bonus_nao_recebido": 0.04437188892997393, "suporte_configuracao": 0.04424103065503962, "atendimento_humano": 0.05138168214327299, "recarga_nao_creditada": 0.012435494239780237, "sem_correspondencia": 0.5022568803266836}, "confidence": 0.5022568803266836, "input_tokens": 23, "latency_ms": 21.704591000002438} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 5, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.07092087197028088, "plano_nova_linha": 0.030609839640918193, "recarga_nao_creditada": 0.003178120459290804, "plano_troca": 0.013983434512217187, "portabilidade": 0.010386272664861603, "internet_consumo": 0.052441702965766494, "suporte_sem_sinal": 0.1941975566104672, "sem_correspondencia": 0.6242822011761976}, "confidence": 0.6242822011761976, "input_tokens": 23, "latency_ms": 15.665839000007509} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.008623533825981676, "internet_problema_conexao": 0.04078965980044788, "marketplace_compra": 0.04870792074040003, "recarga_nao_creditada": 0.004339846288432438, "negociacao_divida": 0.021842876306827987, "recarga_saldo": 0.005373905843480173, "vas_contratacao": 0.015302097325106448, "sem_correspondencia": 0.8550201598693233}, "confidence": 0.8550201598693233, "input_tokens": 24, "latency_ms": 15.47115699997903} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.194807767868042, "suporte_sem_sinal": 0.35940268635749817, "atendimento_humano": 0.07127359509468079, "sem_correspondencia": 0.37451595067977905}, "confidence": 0.37451595067977905, "input_tokens": 24, "latency_ms": 15.003188999969552} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.26182886031503166, "plano_troca": 0.01901000670867017, "roaming_pacote": 0.006834096964732106, "vas_cancelamento": 0.0253109848482372, "bonus_nao_recebido": 0.045112690223118077, "internet_consumo": 0.07329427936563025, "parceiros_ofertas": 0.12083912213157244, "vas_contratacao": 0.011417774079483547, "conta_pagamento_confirmacao": 0.02957172214637935, "atendimento_humano": 0.10672887036977609, "conta_contestacao": 0.05165966044825772, "sem_correspondencia": 0.2483919323991114}, "confidence": 0.26182886031503166, "input_tokens": 62, "latency_ms": 22.95631700002332} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_debito_automatico_digital": 0.09745372981576858, "roaming_duvida": 0.025425799581711827, "recarga_saldo": 0.006484588242131943, "desconto_retencao": 0.02783501563526481, "suporte_sem_sinal": 0.42986530726102884, "negociacao_religacao": 0.007900184141800775, "seguranca_perda_roubo": 0.06832116202199755, "sem_correspondencia": 0.33671421330029566}, "confidence": 0.42986530726102884, "input_tokens": 50, "latency_ms": 17.66489200002752} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.12476163790316415, "conta_vencimento": 0.007606042347219844, "internet_pacote_adicional": 0.22027347255981233, "desconto_retencao": 0.0173309116117437, "suporte_chip_esim": 0.038760063651774423, "recarga_saldo": 0.006504755692837899, "troca_numero": 0.0026848943438495644, "plano_nova_linha": 0.018233938775224817, "parceiros_ofertas": 0.16078706643480642, "conta_contestacao": 0.07312724247946384, "vas_cancelamento": 0.018072680265835802, "sem_correspondencia": 0.3118572939342672}, "confidence": 0.3118572939342672, "input_tokens": 47, "latency_ms": 22.572755999988203} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.022110855237735698, "portabilidade": 0.02092528346123912, "suporte_sem_sinal": 0.26182389295914754, "vas_contratacao": 0.015292602612580083, "roaming_cobranca": 0.005494499121086438, "suporte_configuracao": 0.0627017096560938, "conta_debito_automatico_digital": 0.01574257390910188, "sem_correspondencia": 0.5959085830430154}, "confidence": 0.5959085830430154, "input_tokens": 48, "latency_ms": 17.49454200000855} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.022316489568614248, "vas_contratacao": 0.01895602092474543, "marketplace_compra": 0.04053600575506644, "sem_correspondencia": 0.9181914837515739}, "confidence": 0.9181914837515739, "input_tokens": 46, "latency_ms": 15.138374000002841} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.006482004566128304, "conta_segunda_via": 0.02377828364746169, "negociacao_divida": 0.0075068370356698175, "roaming_cobranca": 0.004490367076256943, "reclamacao_atendimento": 0.1124898329087509, "suporte_configuracao": 0.057795661652426146, "fidelidade_resgate": 0.02908520361246965, "conta_contestacao": 0.05541252642545697, "internet_consumo": 0.08432369565340356, "parceiros_ofertas": 0.08201089390631955, "seguranca_perda_roubo": 0.09944143757047053, "negociacao_religacao": 0.009253890128637286, "suporte_chip_esim": 0.07739855989601545, "plano_nova_linha": 0.024941879919118008, "portabilidade": 0.010100025547248898, "sem_correspondencia": 0.3154889004541663}, "confidence": 0.3154889004541663, "input_tokens": 45, "latency_ms": 29.90778999998156} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.05825127037322671, "plano_nova_linha": 0.01538172960256915, "seguranca_perda_roubo": 0.06027776141211045, "sem_correspondencia": 0.8660892386120937}, "confidence": 0.8660892386120937, "input_tokens": 45, "latency_ms": 15.066693000051146} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"roaming_cobranca": 0.0035664695049340313, "suporte_chip_esim": 0.01705370085646435, "recarga_nao_creditada": 0.004520635086889303, "roaming_duvida": 0.009292152641027028, "reclamacao_atendimento": 0.09683839904637337, "marketplace_pedido": 0.04890807681599202, "marketplace_compra": 0.05120147354005669, "suporte_configuracao": 0.027859790043087376, "fidelidade_resgate": 0.016075519725117685, "troca_numero": 0.0030455658916714347, "conta_segunda_via": 0.017168175301192884, "plano_consulta": 0.047499611619862825, "seguranca_fraude": 0.08851444655273522, "suporte_sem_sinal": 0.40158345996153755, "portabilidade": 0.008152567720766606, "sem_correspondencia": 0.15871995569229158}, "confidence": 0.40158345996153755, "input_tokens": 44, "latency_ms": 30.971379999982673} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.028102998527973846, "suporte_configuracao": 0.08008267224081374, "conta_pagamento_confirmacao": 0.04569846900398937, "suporte_chip_esim": 0.023314493471815988, "seguranca_perda_roubo": 0.11080006095171156, "cancelamento_linha": 0.021534449131323373, "beneficios_consulta": 0.1320491025462479, "sem_correspondencia": 0.5584177541261242}, "confidence": 0.5584177541261242, "input_tokens": 45, "latency_ms": 17.541843999993034} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.004622360771069, "desconto_retencao": 0.007117250125547058, "vas_cancelamento": 0.004436643404958679, "plano_consulta": 0.25998115987484477, "internet_consumo": 0.08407239760769471, "portabilidade": 0.006958786983729861, "roaming_pacote": 0.004029344371094248, "plano_troca": 0.009106891386655616, "plano_nova_linha": 0.012730804491341004, "cadastro_atualizacao": 0.03246771972687246, "negociacao_religacao": 0.00688759994452875, "bonus_nao_recebido": 0.030569362049487604, "reclamacao_atendimento": 0.139678525351037, "conta_segunda_via": 0.057167035581162345, "conta_contestacao": 0.04618421649039537, "sem_correspondencia": 0.2939899018395815}, "confidence": 0.2939899018395815, "input_tokens": 45, "latency_ms": 30.270868999991762} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11466892853891543, "negociacao_divida": 0.027934633257950526, "internet_problema_conexao": 0.2711228915146496, "fidelidade_pontos": 0.10276774280221478, "plano_consulta": 0.09320387141507723, "vas_contratacao": 0.01781351800840379, "roaming_pacote": 0.011278937416748487, "sem_correspondencia": 0.3612094770460402}, "confidence": 0.3612094770460402, "input_tokens": 44, "latency_ms": 16.86911299998428} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.009011163013527444, "seguranca_fraude": 0.04155699425887909, "portabilidade": 0.005184023502485447, "internet_pacote_adicional": 0.2257201217976755, "recarga_nao_creditada": 0.004982885753354533, "negociacao_divida": 0.0063365664606004745, "vas_cancelamento": 0.0061354990263283804, "vas_consulta": 0.1491718833394303, "conta_vencimento": 0.0035798866232273343, "suporte_sem_sinal": 0.2459416246624152, "atendimento_humano": 0.1865167735484535, "sem_correspondencia": 0.11586257801362282}, "confidence": 0.2459416246624152, "input_tokens": 46, "latency_ms": 22.751937000009548} +{"id": "g0333-oos_ininteligivel-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.11670654636623577, "plano_troca": 0.028156182688949826, "plano_consulta": 0.17756583358835273, "seguranca_fraude": 0.07756358630690904, "conta_segunda_via": 0.03899574030736012, "roaming_duvida": 0.01801631656713296, "beneficios_consulta": 0.13470991382388126, "internet_problema_conexao": 0.06706182125965313, "atendimento_humano": 0.07793717333102962, "negociacao_religacao": 0.010994037030075917, "desconto_retencao": 0.0137394959732358, "sem_correspondencia": 0.23855335275718384}, "confidence": 0.23855335275718384, "input_tokens": 39, "latency_ms": 23.4704370000145} +{"id": "g0333-oos_ininteligivel-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.013403325104468337, "cadastro_atualizacao": 0.06797622023937462, "internet_problema_conexao": 0.0849583282934425, "fidelidade_pontos": 0.12683233394304816, "troca_numero": 0.0039627146205943285, "negociacao_divida": 0.01516944050023391, "internet_consumo": 0.05284168477729707, "fidelidade_resgate": 0.02227378038391301, "conta_segunda_via": 0.030471676421387258, "conta_vencimento": 0.006160237251739476, "plano_consulta": 0.06170511509068572, "sem_correspondencia": 0.5142451433738155}, "confidence": 0.5142451433738155, "input_tokens": 41, "latency_ms": 22.136203000002297} +{"id": "g0333-oos_ininteligivel-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.11769450214758605, "conta_explicacao": 0.0691734016669776, "vas_cancelamento": 0.03024642107503371, "roaming_duvida": 0.04206468078734076, "plano_troca": 0.0359947972075217, "internet_problema_conexao": 0.12244180339042128, "recarga_realizar": 0.009799955211953246, "sem_correspondencia": 0.5725844385131656}, "confidence": 0.5725844385131656, "input_tokens": 51, "latency_ms": 17.216898000015135} +{"id": "g0333-oos_ininteligivel-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0910991692403445, "conta_debito_automatico_digital": 0.008418251185706285, "negociacao_religacao": 0.005497934995364437, "seguranca_perda_roubo": 0.01677861135772133, "recarga_nao_creditada": 0.001878997390618903, "conta_pagamento_confirmacao": 0.025250042927336836, "marketplace_pedido": 0.042219696492884484, "sem_correspondencia": 0.8088572964100232}, "confidence": 0.8088572964100232, "input_tokens": 40, "latency_ms": 17.67904199999748} +{"id": "g0333-oos_ininteligivel-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.01789431931056533, "marketplace_compra": 0.03069861960710823, "fidelidade_pontos": 0.024858120332126598, "conta_vencimento": 0.005300097458721837, "internet_problema_conexao": 0.0352439191931777, "vas_consulta": 0.1532666916425664, "atendimento_humano": 0.08538391165216527, "roaming_cobranca": 0.012808882403861788, "negociacao_religacao": 0.00984185895013593, "plano_nova_linha": 0.019380283675563277, "internet_consumo": 0.06558163079369461, "sem_correspondencia": 0.5397416649803131}, "confidence": 0.5397416649803131, "input_tokens": 42, "latency_ms": 21.96296900001471} +{"id": "g0333-oos_ininteligivel-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"vas_contratacao": 0.02047059626461002, "conta_pagamento_confirmacao": 0.021744658664699764, "reclamacao_atendimento": 0.03331896870617839, "conta_segunda_via": 0.027389198388044062, "internet_pacote_adicional": 0.692939622725318, "fidelidade_resgate": 0.010569801282302184, "conta_explicacao": 0.025702761227344165, "sem_correspondencia": 0.1678643927415035}, "confidence": 0.692939622725318, "input_tokens": 40, "latency_ms": 17.574374999981046} +{"id": "g0333-oos_ininteligivel-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.00471990486789003, "cancelamento_linha": 0.006461548021636824, "desconto_retencao": 0.018787494900362536, "vas_consulta": 0.2414432739839905, "internet_consumo": 0.06503840126994184, "negociacao_religacao": 0.010173146207453325, "marketplace_pedido": 0.07334672293694981, "internet_pacote_adicional": 0.23459215184661042, "roaming_pacote": 0.004064131272546282, "fidelidade_pontos": 0.11894606668642414, "vas_cancelamento": 0.00617551742376873, "suporte_chip_esim": 0.016452456743560124, "fidelidade_resgate": 0.018743752539417024, "conta_segunda_via": 0.021452793097710254, "portabilidade": 0.008257079364981414, "sem_correspondencia": 0.15134555883675677}, "confidence": 0.2414432739839905, "input_tokens": 37, "latency_ms": 29.886352000005445} +{"id": "g0333-oos_ininteligivel-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.025934767632988857, "conta_explicacao": 0.01602002344932298, "cadastro_atualizacao": 0.028228886973630313, "sem_correspondencia": 0.9298163219440578}, "confidence": 0.9298163219440578, "input_tokens": 43, "latency_ms": 16.11728900002163} +{"id": "g0333-oos_ininteligivel-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.021911757510182074, "atendimento_humano": 0.03459909177357086, "plano_troca": 0.008731283235023734, "sem_correspondencia": 0.9347578674812234}, "confidence": 0.9347578674812234, "input_tokens": 38, "latency_ms": 15.678282000010313} +{"id": "g0333-oos_ininteligivel-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.008061203091709657, "cadastro_atualizacao": 0.03577846997085664, "parceiros_ofertas": 0.08616331131402737, "sem_correspondencia": 0.8699970156234064}, "confidence": 0.8699970156234064, "input_tokens": 44, "latency_ms": 15.603389999967021} +{"id": "g0333-oos_ininteligivel-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_nova_linha": 0.037208173415342306, "vas_consulta": 0.2009569704064734, "plano_troca": 0.012571586293035283, "parceiros_ofertas": 0.042896345247771514, "conta_explicacao": 0.030772130929219505, "suporte_chip_esim": 0.02163047715517914, "recarga_realizar": 0.0037465824271210976, "internet_pacote_adicional": 0.3951287864718752, "vas_contratacao": 0.024907667184037235, "roaming_duvida": 0.01049142982566463, "negociacao_religacao": 0.010414694433469629, "sem_correspondencia": 0.20927515621081108}, "confidence": 0.3951287864718752, "input_tokens": 39, "latency_ms": 22.365377999960856} +{"id": "g0333-oos_ininteligivel-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.12277092020581797, "portabilidade": 0.013689889450844359, "internet_pacote_adicional": 0.17808132926762515, "internet_problema_conexao": 0.07714755544333697, "troca_numero": 0.004512510063633685, "desconto_retencao": 0.03312088372481625, "seguranca_fraude": 0.0658214280192374, "sem_correspondencia": 0.5048554838246883}, "confidence": 0.5048554838246883, "input_tokens": 42, "latency_ms": 16.423690000010538} +{"id": "g0338-oos_ininteligivel-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.2907998924881196, "vas_consulta": 0.09549605314797281, "negociacao_religacao": 0.006785783602724603, "troca_numero": 0.001947324766531395, "plano_consulta": 0.1515564952393583, "roaming_duvida": 0.013090985188431707, "bonus_nao_recebido": 0.030978941119736605, "internet_problema_conexao": 0.06268905988385662, "roaming_pacote": 0.007895472635972633, "marketplace_pedido": 0.03416077496470753, "conta_explicacao": 0.031354260400405384, "negociacao_divida": 0.007643105167368915, "recarga_nao_creditada": 0.005674034483895476, "plano_nova_linha": 0.013260595796866621, "fidelidade_resgate": 0.011348480612378134, "sem_correspondencia": 0.23531874050167367}, "confidence": 0.2907998924881196, "input_tokens": 33, "latency_ms": 29.49597500003165} +{"id": "g0338-oos_ininteligivel-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.0547505223676718, "seguranca_perda_roubo": 0.072349401484412, "internet_problema_conexao": 0.05501232832706953, "sem_correspondencia": 0.8178877478208467}, "confidence": 0.8178877478208467, "input_tokens": 29, "latency_ms": 15.870807999988301} +{"id": "g0338-oos_ininteligivel-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.023018972192500934, "conta_debito_automatico_digital": 0.023537905114040567, "cadastro_atualizacao": 0.04402023781862726, "internet_consumo": 0.06480896260168782, "desconto_retencao": 0.05965954241994874, "recarga_realizar": 0.010940186320206553, "troca_numero": 0.003315532704002664, "recarga_saldo": 0.005494152015383487, "suporte_chip_esim": 0.06870399189943847, "seguranca_fraude": 0.15470976619653473, "fidelidade_resgate": 0.04776789091171869, "sem_correspondencia": 0.4940228598059101}, "confidence": 0.4940228598059101, "input_tokens": 29, "latency_ms": 22.715841999968234} +{"id": "g0338-oos_ininteligivel-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 20, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.10293452721803954, "conta_contestacao": 0.08182154971329014, "conta_pagamento_confirmacao": 0.03288864195803261, "marketplace_pedido": 0.046289531285835184, "roaming_duvida": 0.019448251516334527, "conta_debito_automatico_digital": 0.010229230396339974, "conta_vencimento": 0.007034783399489713, "sem_correspondencia": 0.6993534845126383}, "confidence": 0.6993534845126383, "input_tokens": 28, "latency_ms": 16.465199999970537} +{"id": "g0338-oos_ininteligivel-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.009135053565129257, "conta_explicacao": 0.04850380411475504, "recarga_saldo": 0.007005830567713, "vas_consulta": 0.09287845214761452, "internet_pacote_adicional": 0.4271713987511478, "conta_segunda_via": 0.030709563659815184, "negociacao_divida": 0.012105075435142387, "conta_contestacao": 0.04234977413217799, "fidelidade_resgate": 0.014101956575831758, "internet_problema_conexao": 0.06900146699589847, "bonus_nao_recebido": 0.023445184931192846, "sem_correspondencia": 0.22359243912358176}, "confidence": 0.4271713987511478, "input_tokens": 26, "latency_ms": 22.476568000001862} +{"id": "g0338-oos_ininteligivel-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.006697710279113674, "vas_consulta": 0.09003042738737331, "parceiros_ofertas": 0.031102529151987735, "sem_correspondencia": 0.8721693331815252}, "confidence": 0.8721693331815252, "input_tokens": 28, "latency_ms": 15.517822999981945} +{"id": "g0338-oos_ininteligivel-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 13, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_nao_creditada": 0.00397713982569329, "plano_troca": 0.008331841536997958, "internet_pacote_adicional": 0.5726803367844681, "conta_explicacao": 0.018455435894614396, "vas_consulta": 0.1039561746841523, "plano_consulta": 0.05126723119413013, "suporte_chip_esim": 0.006906436547209334, "sem_correspondencia": 0.2344254035327345}, "confidence": 0.5726803367844681, "input_tokens": 26, "latency_ms": 15.93794100000423} +{"id": "g0338-oos_ininteligivel-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.10219006133637346, "fidelidade_resgate": 0.02528694061266148, "suporte_chip_esim": 0.028283673775020238, "negociacao_divida": 0.014969677347889055, "vas_consulta": 0.15526722567489679, "plano_consulta": 0.061505580782192315, "bonus_nao_recebido": 0.023523110798263535, "fidelidade_pontos": 0.08679411581896863, "cadastro_atualizacao": 0.0315627652920154, "roaming_cobranca": 0.006661927703542142, "troca_numero": 0.004736486893225855, "sem_correspondencia": 0.4592184339649511}, "confidence": 0.4592184339649511, "input_tokens": 32, "latency_ms": 22.15539400003763} +{"id": "g0338-oos_ininteligivel-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.020409209606216266, "recarga_realizar": 0.006180774871770351, "conta_segunda_via": 0.024930305720934864, "sem_correspondencia": 0.9484797098010785}, "confidence": 0.9484797098010785, "input_tokens": 28, "latency_ms": 17.167918000041027} +{"id": "g0338-oos_ininteligivel-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 34, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.06924856963793487, "conta_segunda_via": 0.04477518644715258, "vas_contratacao": 0.019316998585061685, "plano_nova_linha": 0.020398997939598353, "internet_pacote_adicional": 0.4545263195501541, "negociacao_divida": 0.013592573352037996, "roaming_duvida": 0.014882893726950864, "negociacao_religacao": 0.010428538191465992, "fidelidade_pontos": 0.032658631734512694, "cadastro_atualizacao": 0.029687897224344083, "recarga_realizar": 0.003714668903885954, "sem_correspondencia": 0.2867687247069008}, "confidence": 0.4545263195501541, "input_tokens": 31, "latency_ms": 22.73600999996006} diff --git a/reports/test/predictions-laya-cpu-r1.jsonl b/reports/test/predictions-laya-cpu-r1.jsonl new file mode 100644 index 0000000..270854c --- /dev/null +++ b/reports/test/predictions-laya-cpu-r1.jsonl @@ -0,0 +1,1744 @@ +{"id": "g0000-conta_segunda_via-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": true, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0207, "conta_pagamento_confirmacao": 0.016, "conta_contestacao": 0.0191, "recarga_realizar": 0.1854, "marketplace_compra": 0.1185, "conta_explicacao": 0.0163, "conta_debito_automatico_digital": 0.1703, "sem_correspondencia": 0.4537}, "confidence": 0.2717, "input_tokens": 226, "latency_ms": 178.6917680000215} +{"id": "g0000-conta_segunda_via-curto_neutro-01-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.063006300630063, "conta_debito_automatico_digital": 0.0624062406240624, "conta_vencimento": 0.06220622062206221, "conta_pagamento_confirmacao": 0.0669066906690669, "conta_segunda_via": 0.06540654065406541, "conta_explicacao": 0.23972397239723972, "fidelidade_resgate": 0.0628062806280628, "sem_correspondencia": 0.3775377537753775}, "confidence": 0.1519, "input_tokens": 239, "latency_ms": 161.87022599996226} +{"id": "g0000-conta_segunda_via-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "conta_contestacao": 9.999930000489998e-07, "conta_explicacao": 9.999930000489998e-07, "conta_vencimento": 9.999930000489998e-07, "conta_segunda_via": 0.9999930000489998, "conta_pagamento_confirmacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 138.6887919999822} +{"id": "g0000-conta_segunda_via-curto_neutro-03-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.2399, "conta_contestacao": 0.1312, "conta_segunda_via": 0.3362, "sem_correspondencia": 0.2927}, "confidence": 0.037, "input_tokens": 139, "latency_ms": 97.89417600001116} +{"id": "g0000-conta_segunda_via-curto_neutro-04-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.0488, "conta_segunda_via": 0.139, "conta_debito_automatico_digital": 0.0373, "conta_explicacao": 0.0497, "conta_pagamento_confirmacao": 0.5539, "conta_vencimento": 0.0501, "roaming_duvida": 0.0279, "sem_correspondencia": 0.0933}, "confidence": 0.2825, "input_tokens": 234, "latency_ms": 139.84423400000878} +{"id": "g0000-conta_segunda_via-curto_neutro-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0078, "suporte_chip_esim": 0.0049, "conta_explicacao": 0.005, "conta_pagamento_confirmacao": 0.0005, "cancelamento_linha": 0.0015, "conta_debito_automatico_digital": 0.0008, "plano_troca": 0.0028, "portabilidade": 0.0039, "plano_consulta": 0.0005, "conta_segunda_via": 0.009, "conta_vencimento": 0.0004, "sem_correspondencia": 0.9629}, "confidence": 0.9061, "input_tokens": 276, "latency_ms": 211.35645700002215} +{"id": "g0000-conta_segunda_via-curto_neutro-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0387, "conta_segunda_via": 0.0527, "conta_explicacao": 0.0408, "sem_correspondencia": 0.8678}, "confidence": 0.6145, "input_tokens": 138, "latency_ms": 103.37155500002382} +{"id": "g0000-conta_segunda_via-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.0524, "conta_pagamento_confirmacao": 0.769, "conta_debito_automatico_digital": 0.0046, "conta_contestacao": 0.0249, "conta_explicacao": 0.0327, "atendimento_humano": 0.0174, "bonus_nao_recebido": 0.0045, "sem_correspondencia": 0.0945}, "confidence": 0.5659, "input_tokens": 230, "latency_ms": 143.64961100000073} +{"id": "g0000-conta_segunda_via-curto_neutro-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0159, "conta_segunda_via": 0.3427, "recarga_realizar": 0.0177, "conta_vencimento": 0.0166, "conta_contestacao": 0.1071, "conta_pagamento_confirmacao": 0.0226, "conta_explicacao": 0.1464, "sem_correspondencia": 0.331}, "confidence": 0.2572, "input_tokens": 232, "latency_ms": 137.53722899997456} +{"id": "g0000-conta_segunda_via-curto_neutro-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"vas_contratacao": 0.0013001300130013002, "conta_debito_automatico_digital": 0.9540954095409542, "plano_troca": 0.00010001000100010003, "conta_vencimento": 0.00010001000100010003, "conta_explicacao": 0.0008000800080008002, "marketplace_pedido": 0.0004000400040004001, "recarga_nao_creditada": 0.00030003000300030005, "conta_segunda_via": 0.00020002000200020005, "vas_consulta": 0.0008000800080008002, "conta_contestacao": 0.0018001800180018003, "suporte_configuracao": 0.018701870187018705, "marketplace_compra": 0.0004000400040004001, "portabilidade": 0.0018001800180018003, "fidelidade_pontos": 0.0013001300130013002, "conta_pagamento_confirmacao": 0.014101410141014103, "sem_correspondencia": 0.003800380038003801}, "confidence": 0.9046, "input_tokens": 289, "latency_ms": 170.27899400000024} +{"id": "g0000-conta_segunda_via-curto_neutro-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9999930000490003, "recarga_nao_creditada": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "conta_vencimento": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_pagamento_confirmacao": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 228, "latency_ms": 134.44628700000294} +{"id": "g0000-conta_segunda_via-curto_neutro-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.4558, "conta_contestacao": 0.0928, "conta_explicacao": 0.1111, "sem_correspondencia": 0.3403}, "confidence": 0.1418, "input_tokens": 139, "latency_ms": 94.80859300003885} +{"id": "g0001-conta_segunda_via-informal_abreviado-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9993940036359782, "fidelidade_pontos": 9.999940000359997e-07, "conta_vencimento": 9.999940000359999e-05, "conta_debito_automatico_digital": 9.999940000359997e-07, "suporte_configuracao": 9.999940000359999e-05, "plano_consulta": 9.999940000359997e-07, "desconto_retencao": 9.999940000359997e-07, "conta_explicacao": 9.999940000359999e-05, "conta_contestacao": 9.999940000359999e-05, "portabilidade": 0.00019999880000719998, "conta_pagamento_confirmacao": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9976, "input_tokens": 291, "latency_ms": 200.79631999999492} +{"id": "g0001-conta_segunda_via-informal_abreviado-01-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11058894110588942, "conta_segunda_via": 0.10788921107889211, "conta_vencimento": 0.11738826117388262, "conta_debito_automatico_digital": 0.1145885411458854, "conta_pagamento_confirmacao": 0.11838816118388162, "conta_explicacao": 0.11308869113088692, "suporte_configuracao": 0.1141885811418858, "sem_correspondencia": 0.20387961203879612}, "confidence": 0.012, "input_tokens": 247, "latency_ms": 164.00051699997675} +{"id": "g0001-conta_segunda_via-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.08599140085991398, "bonus_nao_recebido": 0.0019998000199979997, "conta_vencimento": 0.0147985201479852, "conta_debito_automatico_digital": 0.6507349265073492, "conta_explicacao": 0.04929507049295069, "internet_consumo": 0.010898910108989098, "conta_contestacao": 0.017898210178982098, "sem_correspondencia": 0.16838316168383158}, "confidence": 0.4543, "input_tokens": 242, "latency_ms": 166.95202399995424} +{"id": "g0001-conta_segunda_via-informal_abreviado-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 9.999930000490002e-07, "conta_segunda_via": 0.9999930000490003, "conta_vencimento": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 248, "latency_ms": 180.38782600001468} +{"id": "g0001-conta_segunda_via-informal_abreviado-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.6941694169416942, "conta_contestacao": 0.006400640064006401, "conta_debito_automatico_digital": 0.2512251225122512, "conta_pagamento_confirmacao": 0.0062006200620062, "bonus_nao_recebido": 0.006000600060006001, "conta_explicacao": 0.010401040104010401, "conta_vencimento": 0.006600660066006601, "sem_correspondencia": 0.019001900190019003}, "confidence": 0.5906, "input_tokens": 252, "latency_ms": 179.78277800000342} +{"id": "g0001-conta_segunda_via-informal_abreviado-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0021004200840168035, "conta_debito_automatico_digital": 0.0009001800360072014, "conta_pagamento_confirmacao": 0.010002000400080016, "conta_contestacao": 0.0028005601120224045, "fidelidade_pontos": 0.0009001800360072014, "conta_vencimento": 0.0007001400280056011, "conta_segunda_via": 0.008201640328065614, "sem_correspondencia": 0.9743948789757952}, "confidence": 0.9236, "input_tokens": 246, "latency_ms": 182.42364499997166} +{"id": "g0001-conta_segunda_via-informal_abreviado-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_nova_linha": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "conta_debito_automatico_digital": 9.99993000049e-07, "conta_segunda_via": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 243, "latency_ms": 177.84520300000395} +{"id": "g0001-conta_segunda_via-informal_abreviado-07-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.5269, "conta_contestacao": 0.0912, "conta_explicacao": 0.1181, "sem_correspondencia": 0.2638}, "confidence": 0.1634, "input_tokens": 152, "latency_ms": 118.64200399998026} +{"id": "g0001-conta_segunda_via-informal_abreviado-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"fidelidade_pontos": 0.010001000100010001, "conta_contestacao": 0.0023002300230023, "conta_explicacao": 0.0424042404240424, "internet_pacote_adicional": 0.00010001000100010001, "conta_debito_automatico_digital": 0.8931893189318932, "conta_vencimento": 0.00010001000100010001, "conta_pagamento_confirmacao": 0.0008000800080008001, "atendimento_humano": 0.00010001000100010001, "troca_numero": 0.007100710071007101, "conta_segunda_via": 0.0101010101010101, "seguranca_fraude": 0.0037003700370037006, "sem_correspondencia": 0.0301030103010301}, "confidence": 0.7941, "input_tokens": 281, "latency_ms": 194.57767599999443} +{"id": "g0001-conta_segunda_via-informal_abreviado-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9999970000090003, "conta_explicacao": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 153, "latency_ms": 101.15380900003856} +{"id": "g0001-conta_segunda_via-informal_abreviado-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.0959095909590959, "conta_vencimento": 0.016001600160016, "conta_explicacao": 0.08610861086108611, "conta_debito_automatico_digital": 0.05050505050505051, "troca_numero": 0.047304730473047306, "conta_pagamento_confirmacao": 0.0063006300630063005, "recarga_realizar": 0.008600860086008601, "conta_contestacao": 0.0372037203720372, "marketplace_pedido": 0.012301230123012302, "internet_problema_conexao": 0.0092009200920092, "conta_segunda_via": 0.0371037103710371, "sem_correspondencia": 0.5934593459345935}, "confidence": 0.3876, "input_tokens": 285, "latency_ms": 189.31450399998084} +{"id": "g0001-conta_segunda_via-informal_abreviado-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "conta_explicacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 153, "latency_ms": 117.27939100001095} +{"id": "g0002-conta_segunda_via-erros_digitacao-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.039, "conta_vencimento": 0.5472, "conta_debito_automatico_digital": 0.0343, "conta_contestacao": 0.0685, "conta_pagamento_confirmacao": 0.0323, "conta_explicacao": 0.1188, "roaming_duvida": 0.0343, "sem_correspondencia": 0.1256}, "confidence": 0.2806, "input_tokens": 233, "latency_ms": 162.65097699999842} +{"id": "g0002-conta_segunda_via-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8031196880311969, "atendimento_humano": 0.00029997000299970003, "recarga_nao_creditada": 0.007899210078992101, "portabilidade": 0.070992900709929, "conta_contestacao": 0.0131986801319868, "plano_consulta": 0.00029997000299970003, "desconto_retencao": 0.00019998000199980003, "cancelamento_linha": 0.0006999300069993001, "conta_pagamento_confirmacao": 0.00029997000299970003, "conta_vencimento": 0.00029997000299970003, "conta_explicacao": 0.005699430056994301, "sem_correspondencia": 0.09699030096990302}, "confidence": 0.7057, "input_tokens": 270, "latency_ms": 186.58209299996997} +{"id": "g0002-conta_segunda_via-erros_digitacao-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"roaming_duvida": 1.000290084124396e-06, "conta_vencimento": 1.000290084124396e-06, "conta_pagamento_confirmacao": 1.000290084124396e-06, "conta_segunda_via": 0.9997899390823337, "conta_contestacao": 1.000290084124396e-06, "internet_problema_conexao": 1.000290084124396e-06, "vas_contratacao": 1.000290084124396e-06, "cancelamento_linha": 1.000290084124396e-06, "conta_debito_automatico_digital": 1.000290084124396e-06, "fidelidade_resgate": 1.000290084124396e-06, "conta_explicacao": 0.0002000580168248792, "sem_correspondencia": 1.000290084124396e-06}, "confidence": 0.9979, "input_tokens": 285, "latency_ms": 190.40107600000056} +{"id": "g0002-conta_segunda_via-erros_digitacao-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9999890001209996, "fidelidade_pontos": 9.999890001209996e-07, "internet_consumo": 9.999890001209996e-07, "conta_pagamento_confirmacao": 9.999890001209996e-07, "conta_contestacao": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "conta_explicacao": 9.999890001209996e-07, "internet_pacote_adicional": 9.999890001209996e-07, "reclamacao_atendimento": 9.999890001209996e-07, "conta_segunda_via": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 198.90733800002636} +{"id": "g0002-conta_segunda_via-erros_digitacao-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0901, "conta_segunda_via": 0.0172, "conta_explicacao": 0.0246, "sem_correspondencia": 0.8681}, "confidence": 0.6389, "input_tokens": 139, "latency_ms": 103.50026800000478} +{"id": "g0002-conta_segunda_via-erros_digitacao-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.004800480048004799, "conta_segunda_via": 0.7587758775877588, "conta_explicacao": 0.059305930593059296, "sem_correspondencia": 0.1771177117711771}, "confidence": 0.4882, "input_tokens": 140, "latency_ms": 94.36639599999808} +{"id": "g0002-conta_segunda_via-erros_digitacao-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_debito_automatico_digital": 0.0566, "bonus_nao_recebido": 0.0848, "atendimento_humano": 0.1045, "internet_problema_conexao": 0.2058, "conta_pagamento_confirmacao": 0.0545, "conta_vencimento": 0.0562, "roaming_duvida": 0.055, "conta_segunda_via": 0.1, "conta_explicacao": 0.0582, "portabilidade": 0.0908, "conta_contestacao": 0.0556, "sem_correspondencia": 0.078}, "confidence": 0.0397, "input_tokens": 277, "latency_ms": 163.8122489999887} +{"id": "g0002-conta_segunda_via-erros_digitacao-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.020597940205979402, "parceiros_ofertas": 0.08639136086391361, "internet_pacote_adicional": 0.019298070192980705, "marketplace_pedido": 0.05879412058794121, "conta_contestacao": 0.019898010198980104, "conta_vencimento": 0.0695930406959304, "seguranca_perda_roubo": 0.3013698630136986, "conta_explicacao": 0.049795020497950204, "recarga_saldo": 0.0263973602639736, "negociacao_divida": 0.019198080191980802, "conta_debito_automatico_digital": 0.0188981101889811, "marketplace_compra": 0.026897310268973105, "negociacao_religacao": 0.05749425057494251, "roaming_duvida": 0.027997200279972004, "conta_pagamento_confirmacao": 0.1492850714928507, "sem_correspondencia": 0.0480951904809519}, "confidence": 0.1536, "input_tokens": 293, "latency_ms": 171.3514080000209} +{"id": "g0002-conta_segunda_via-erros_digitacao-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.5213521352135213, "conta_contestacao": 0.035903590359035904, "conta_segunda_via": 0.10581058105810581, "sem_correspondencia": 0.33693369336933693}, "confidence": 0.233, "input_tokens": 149, "latency_ms": 99.77905099998452} +{"id": "g0002-conta_segunda_via-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0032000000000000006, "conta_contestacao": 0.6889000000000001, "conta_explicacao": 0.16160000000000002, "sem_correspondencia": 0.14630000000000004}, "confidence": 0.3861, "input_tokens": 136, "latency_ms": 91.47602500001994} +{"id": "g0002-conta_segunda_via-erros_digitacao-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0007, "conta_segunda_via": 0.7119, "conta_vencimento": 0.0026, "conta_pagamento_confirmacao": 0.0954, "conta_contestacao": 0.0161, "conta_explicacao": 0.0145, "plano_consulta": 0.0005, "sem_correspondencia": 0.1583}, "confidence": 0.5622, "input_tokens": 230, "latency_ms": 139.68224799998552} +{"id": "g0002-conta_segunda_via-erros_digitacao-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0029997000299970002, "conta_vencimento": 0.0030996900309969004, "conta_explicacao": 0.22697730226977303, "conta_segunda_via": 0.0033996600339966003, "conta_contestacao": 0.004199580041995801, "conta_debito_automatico_digital": 0.0030996900309969004, "conta_pagamento_confirmacao": 0.0032996700329967, "sem_correspondencia": 0.7529247075292471}, "confidence": 0.6806, "input_tokens": 237, "latency_ms": 141.46354499996505} +{"id": "g0008-conta_contestacao-informal_abreviado-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.3023, "plano_consulta": 0.0012, "conta_explicacao": 0.1464, "sem_correspondencia": 0.5501}, "confidence": 0.2934, "input_tokens": 149, "latency_ms": 98.75735299999633} +{"id": "g0008-conta_contestacao-informal_abreviado-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "conta_explicacao": 9.99993000049e-07, "conta_debito_automatico_digital": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 239, "latency_ms": 144.67392299997073} +{"id": "g0008-conta_contestacao-informal_abreviado-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0837083708370837, "roaming_cobranca": 0.020602060206020602, "conta_contestacao": 0.04940494049404941, "vas_cancelamento": 0.020002000200020003, "conta_explicacao": 0.3343334333433343, "conta_vencimento": 0.3106310631063106, "conta_debito_automatico_digital": 0.0187018701870187, "sem_correspondencia": 0.1626162616261626}, "confidence": 0.2239, "input_tokens": 243, "latency_ms": 145.90247400002454} +{"id": "g0008-conta_contestacao-informal_abreviado-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.1514, "vas_cancelamento": 0.0041, "fidelidade_pontos": 0.01, "reclamacao_atendimento": 0.0025, "conta_vencimento": 0.0021, "internet_problema_conexao": 0.0222, "marketplace_compra": 0.0128, "conta_segunda_via": 0.0059, "roaming_cobranca": 0.0022, "vas_consulta": 0.0044, "portabilidade": 0.0623, "parceiros_ofertas": 0.0036, "conta_pagamento_confirmacao": 0.0061, "conta_debito_automatico_digital": 0.3916, "conta_explicacao": 0.3142, "sem_correspondencia": 0.0046}, "confidence": 0.4337, "input_tokens": 301, "latency_ms": 173.90897799998584} +{"id": "g0008-conta_contestacao-informal_abreviado-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.7953000000000002, "vas_cancelamento": 0.024900000000000005, "conta_segunda_via": 0.005200000000000001, "atendimento_humano": 0.005300000000000001, "conta_vencimento": 0.005200000000000001, "conta_pagamento_confirmacao": 0.005200000000000001, "conta_debito_automatico_digital": 0.0055000000000000005, "conta_explicacao": 0.005400000000000001, "conta_contestacao": 0.018200000000000004, "roaming_cobranca": 0.11940000000000003, "marketplace_pedido": 0.005200000000000001, "sem_correspondencia": 0.005200000000000001}, "confidence": 0.6691, "input_tokens": 287, "latency_ms": 168.89867599996933} +{"id": "g0008-conta_contestacao-informal_abreviado-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.00010000000000000002, "roaming_cobranca": 0.00010000000000000002, "conta_contestacao": 0.9923000000000001, "sem_correspondencia": 0.007500000000000001}, "confidence": 0.9667, "input_tokens": 152, "latency_ms": 97.28688400002738} +{"id": "g0008-conta_contestacao-informal_abreviado-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0101010101010101, "roaming_cobranca": 0.009500950095009501, "conta_segunda_via": 0.010501050105010502, "vas_cancelamento": 0.028402840284028404, "conta_contestacao": 0.0846084608460846, "conta_debito_automatico_digital": 0.0096009600960096, "conta_explicacao": 0.0647064706470647, "sem_correspondencia": 0.7825782578257825}, "confidence": 0.5851, "input_tokens": 236, "latency_ms": 139.29902000000993} +{"id": "g0008-conta_contestacao-informal_abreviado-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_debito_automatico_digital": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "atendimento_humano": 9.999850002249967e-07, "internet_pacote_adicional": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "seguranca_fraude": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "conta_vencimento": 9.999850002249967e-07, "conta_explicacao": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "conta_segunda_via": 9.999850002249967e-07, "vas_cancelamento": 0.9999850002249967, "desconto_retencao": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 168.72381400003178} +{"id": "g0008-conta_contestacao-informal_abreviado-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 9.999980000040002e-05, "conta_contestacao": 0.9998980002039998, "vas_cancelamento": 9.99998000004e-07, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9989, "input_tokens": 147, "latency_ms": 98.91974200002096} +{"id": "g0008-conta_contestacao-informal_abreviado-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.997, "vas_cancelamento": 0.0007, "roaming_cobranca": 0.0008, "sem_correspondencia": 0.0015}, "confidence": 0.9831, "input_tokens": 152, "latency_ms": 100.72170799998048} +{"id": "g0008-conta_contestacao-informal_abreviado-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.0025002500250025004, "conta_segunda_via": 0.0025002500250025004, "conta_debito_automatico_digital": 0.004100410041004101, "conta_explicacao": 0.5374537453745375, "vas_cancelamento": 0.0026002600260026003, "conta_contestacao": 0.015601560156015602, "roaming_cobranca": 0.43274327432743276, "sem_correspondencia": 0.0025002500250025004}, "confidence": 0.5939, "input_tokens": 238, "latency_ms": 141.15967999998702} +{"id": "g0008-conta_contestacao-informal_abreviado-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"seguranca_fraude": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "roaming_cobranca": 0.9999850002249971, "roaming_pacote": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 300, "latency_ms": 170.8536840000079} +{"id": "g0010-conta_contestacao-regionalismo-00-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9668864635895102, "recarga_realizar": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "conta_explicacao": 9.999860001959977e-07, "conta_debito_automatico_digital": 9.999860001959977e-07, "conta_contestacao": 9.999860001959977e-07, "roaming_pacote": 9.999860001959977e-07, "roaming_cobranca": 0.033099536606487526, "troca_numero": 9.999860001959977e-07, "fidelidade_pontos": 9.999860001959977e-07, "conta_vencimento": 9.999860001959977e-07, "vas_cancelamento": 9.999860001959977e-07, "vas_contratacao": 9.999860001959977e-07, "conta_segunda_via": 9.999860001959977e-07, "conta_pagamento_confirmacao": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9475, "input_tokens": 309, "latency_ms": 178.15963999998985} +{"id": "g0010-conta_contestacao-regionalismo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0059, "conta_contestacao": 0.9183, "roaming_cobranca": 0.0059, "sem_correspondencia": 0.0699}, "confidence": 0.7657, "input_tokens": 162, "latency_ms": 103.23151900001903} +{"id": "g0010-conta_contestacao-regionalismo-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"cancelamento_linha": 9.999850002249977e-07, "roaming_cobranca": 0.9999850002249978, "conta_vencimento": 9.999850002249977e-07, "conta_debito_automatico_digital": 9.999850002249977e-07, "vas_cancelamento": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "conta_segunda_via": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "conta_explicacao": 9.999850002249977e-07, "recarga_saldo": 9.999850002249977e-07, "suporte_configuracao": 9.999850002249977e-07, "beneficios_consulta": 9.999850002249977e-07, "suporte_sem_sinal": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9999, "input_tokens": 306, "latency_ms": 174.76921900004072} +{"id": "g0010-conta_contestacao-regionalismo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "conta_debito_automatico_digital": 0.999993000049, "roaming_cobranca": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 248, "latency_ms": 141.56949599998825} +{"id": "g0010-conta_contestacao-regionalismo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"vas_cancelamento": 1.0001940376433027e-06, "conta_contestacao": 0.0008001552301146422, "seguranca_perda_roubo": 0.005100989591980844, "conta_explicacao": 0.0004000776150573211, "marketplace_compra": 1.0001940376433027e-06, "roaming_cobranca": 1.0001940376433027e-06, "troca_numero": 1.0001940376433027e-06, "conta_segunda_via": 0.0005000970188216514, "conta_pagamento_confirmacao": 0.9919924465346277, "seguranca_fraude": 1.0001940376433027e-06, "bonus_nao_recebido": 0.00020003880752866054, "recarga_nao_creditada": 0.00010001940376433027, "conta_vencimento": 0.00020003880752866054, "conta_debito_automatico_digital": 0.0006001164225859815, "plano_consulta": 1.0001940376433027e-06, "sem_correspondencia": 0.00010001940376433027}, "confidence": 0.9786, "input_tokens": 309, "latency_ms": 179.0844029999903} +{"id": "g0010-conta_contestacao-regionalismo-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 0.04130000000000001, "conta_contestacao": 0.11900000000000001, "conta_explicacao": 0.10400000000000001, "conta_vencimento": 0.039700000000000006, "conta_segunda_via": 0.038900000000000004, "roaming_cobranca": 0.5690000000000001, "conta_debito_automatico_digital": 0.04070000000000001, "sem_correspondencia": 0.047400000000000005}, "confidence": 0.2929, "input_tokens": 249, "latency_ms": 143.51340300004267} +{"id": "g0010-conta_contestacao-regionalismo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_debito_automatico_digital": 0.0018996200759848032, "vas_cancelamento": 0.7971405718856229, "conta_segunda_via": 0.0021995600879824036, "conta_pagamento_confirmacao": 0.03959208158368327, "roaming_cobranca": 0.00569886022795441, "cadastro_atualizacao": 0.0016996600679864027, "conta_vencimento": 0.001799640071985603, "conta_contestacao": 0.010697860427914417, "marketplace_compra": 0.02969406118776245, "conta_explicacao": 0.08028394321135773, "atendimento_humano": 0.015396920615876825, "sem_correspondencia": 0.013897220555888821}, "confidence": 0.6522, "input_tokens": 296, "latency_ms": 169.20601900000065} +{"id": "g0010-conta_contestacao-regionalismo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.0139, "conta_contestacao": 0.9666, "vas_cancelamento": 0.0034, "sem_correspondencia": 0.0161}, "confidence": 0.8714, "input_tokens": 157, "latency_ms": 102.26054800000384} +{"id": "g0010-conta_contestacao-regionalismo-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_debito_automatico_digital": 0.0065006500650065, "conta_explicacao": 0.6452645264526452, "roaming_cobranca": 0.007500750075007501, "conta_segunda_via": 0.0070007000700070005, "conta_contestacao": 0.29352935293529353, "conta_vencimento": 0.007600760076007601, "vas_cancelamento": 0.007700770077007701, "sem_correspondencia": 0.0249024902490249}, "confidence": 0.5608, "input_tokens": 248, "latency_ms": 144.3106950000015} +{"id": "g0010-conta_contestacao-regionalismo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9999930000490003, "vas_cancelamento": 9.999930000490002e-07, "conta_vencimento": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 245, "latency_ms": 143.62657800000989} +{"id": "g0010-conta_contestacao-regionalismo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8633273345330936, "internet_problema_conexao": 9.998000399920018e-05, "conta_segunda_via": 0.0004999000199960009, "conta_vencimento": 9.998000399920018e-05, "conta_contestacao": 0.09628074385122977, "conta_pagamento_confirmacao": 9.998000399920018e-05, "plano_consulta": 9.998000399920018e-05, "fidelidade_resgate": 0.00019996000799840037, "vas_cancelamento": 9.998000399920018e-05, "roaming_cobranca": 9.998000399920018e-05, "conta_debito_automatico_digital": 0.002199560087982404, "sem_correspondencia": 0.03689262147570487}, "confidence": 0.7999, "input_tokens": 303, "latency_ms": 177.0016439999722} +{"id": "g0010-conta_contestacao-regionalismo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0522, "roaming_cobranca": 0.1037, "internet_consumo": 0.0454, "conta_segunda_via": 0.0277, "conta_contestacao": 0.3037, "conta_vencimento": 0.0327, "bonus_nao_recebido": 0.0165, "suporte_sem_sinal": 0.0159, "conta_explicacao": 0.0308, "vas_cancelamento": 0.0162, "conta_debito_automatico_digital": 0.0209, "sem_correspondencia": 0.3343}, "confidence": 0.2526, "input_tokens": 302, "latency_ms": 171.90599999997858} +{"id": "g0013-conta_contestacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 9.999970000090002e-07, "roaming_cobranca": 0.9999970000090003, "conta_explicacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 162, "latency_ms": 104.37650099999018} +{"id": "g0013-conta_contestacao-indireto_multiplo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.017598240175982403, "roaming_cobranca": 0.018198180181981802, "conta_contestacao": 0.9286071392860714, "sem_correspondencia": 0.035596440355964404}, "confidence": 0.761, "input_tokens": 178, "latency_ms": 111.88388700003316} +{"id": "g0013-conta_contestacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"roaming_duvida": 0.15121512151215122, "roaming_cobranca": 0.11021102110211022, "conta_pagamento_confirmacao": 0.0554055405540554, "negociacao_religacao": 0.0115011501150115, "conta_segunda_via": 0.007600760076007601, "desconto_retencao": 0.0042004200420042, "fidelidade_resgate": 0.0106010601060106, "conta_vencimento": 0.004300430043004301, "vas_cancelamento": 0.32943294329432943, "conta_debito_automatico_digital": 0.024602460246024603, "suporte_configuracao": 0.004400440044004401, "conta_explicacao": 0.13691369136913692, "fidelidade_pontos": 0.004300430043004301, "cancelamento_linha": 0.0808080808080808, "cadastro_atualizacao": 0.004300430043004301, "sem_correspondencia": 0.0602060206020602}, "confidence": 0.2626, "input_tokens": 314, "latency_ms": 200.2094169999964} +{"id": "g0013-conta_contestacao-indireto_multiplo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 9.99998000004e-07, "roaming_cobranca": 0.00019999960000080004, "vas_cancelamento": 0.9997980004039994, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9986, "input_tokens": 171, "latency_ms": 118.46772299998065} +{"id": "g0013-conta_contestacao-indireto_multiplo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 1.0001870349755403e-06, "vas_contratacao": 1.0001870349755403e-06, "internet_consumo": 1.0001870349755403e-06, "roaming_cobranca": 1.0001870349755403e-06, "internet_problema_conexao": 1.0001870349755403e-06, "plano_nova_linha": 1.0001870349755403e-06, "conta_debito_automatico_digital": 0.9984867170160818, "conta_pagamento_confirmacao": 1.0001870349755403e-06, "parceiros_ofertas": 1.0001870349755403e-06, "conta_segunda_via": 1.0001870349755403e-06, "suporte_chip_esim": 1.0001870349755403e-06, "negociacao_divida": 1.0001870349755403e-06, "vas_cancelamento": 1.0001870349755403e-06, "conta_vencimento": 1.0001870349755403e-06, "conta_contestacao": 0.0006001122209853241, "sem_correspondencia": 0.0009001683314779862}, "confidence": 0.9948, "input_tokens": 315, "latency_ms": 189.10898300003964} +{"id": "g0013-conta_contestacao-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.2453, "roaming_cobranca": 0.133, "vas_cancelamento": 0.0049, "conta_vencimento": 0.0103, "conta_debito_automatico_digital": 0.0057, "conta_explicacao": 0.0554, "conta_pagamento_confirmacao": 0.0818, "sem_correspondencia": 0.4636}, "confidence": 0.3089, "input_tokens": 266, "latency_ms": 193.37122799998951} +{"id": "g0013-conta_contestacao-indireto_multiplo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_vencimento": 9.998000399920017e-05, "conta_segunda_via": 9.998000399920017e-05, "conta_contestacao": 0.0003999200159968007, "conta_explicacao": 0.0003999200159968007, "roaming_cobranca": 9.998000399920017e-05, "vas_cancelamento": 9.998000399920017e-05, "conta_debito_automatico_digital": 0.9987002599480105, "sem_correspondencia": 9.998000399920017e-05}, "confidence": 0.9951, "input_tokens": 250, "latency_ms": 153.54400600000417} +{"id": "g0013-conta_contestacao-indireto_multiplo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 9.99989000120999e-07, "vas_cancelamento": 9.99989000120999e-07, "roaming_cobranca": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "conta_pagamento_confirmacao": 9.99989000120999e-07, "cancelamento_linha": 9.99989000120999e-07, "conta_explicacao": 9.99989000120999e-07, "fidelidade_resgate": 0.9999890001209989, "conta_vencimento": 9.99989000120999e-07, "conta_segunda_via": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 310, "latency_ms": 179.23773300003631} +{"id": "g0013-conta_contestacao-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"suporte_configuracao": 0.0018001800180018, "suporte_chip_esim": 0.0019001900190019003, "internet_problema_conexao": 0.046904690469046904, "conta_pagamento_confirmacao": 0.14031403140314033, "cadastro_atualizacao": 0.0018001800180018, "internet_pacote_adicional": 0.0056005600560056, "conta_segunda_via": 0.0501050105010501, "conta_vencimento": 0.03500350035003501, "recarga_saldo": 0.010401040104010401, "conta_explicacao": 0.42224222422242225, "vas_cancelamento": 0.0026002600260026003, "roaming_cobranca": 0.0018001800180018, "conta_debito_automatico_digital": 0.2362236223622362, "plano_troca": 0.0019001900190019003, "portabilidade": 0.013601360136013601, "sem_correspondencia": 0.0278027802780278}, "confidence": 0.387, "input_tokens": 318, "latency_ms": 181.6232279999781} +{"id": "g0013-conta_contestacao-indireto_multiplo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9796, "roaming_cobranca": 0.015, "vas_cancelamento": 0.002, "sem_correspondencia": 0.0034}, "confidence": 0.9171, "input_tokens": 164, "latency_ms": 105.87577400002601} +{"id": "g0013-conta_contestacao-indireto_multiplo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 140, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.1706, "roaming_cobranca": 0.0072, "conta_contestacao": 0.2182, "vas_cancelamento": 0.008, "conta_debito_automatico_digital": 0.0071, "conta_vencimento": 0.0134, "conta_segunda_via": 0.009, "sem_correspondencia": 0.5665}, "confidence": 0.4396, "input_tokens": 262, "latency_ms": 155.50838199999362} +{"id": "g0013-conta_contestacao-indireto_multiplo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 174, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0011001100110011003, "roaming_cobranca": 0.15551555155515553, "conta_contestacao": 0.8422842284228423, "sem_correspondencia": 0.0011001100110011003}, "confidence": 0.6758, "input_tokens": 174, "latency_ms": 113.25231300003225} +{"id": "g0014-conta_explicacao-curto_neutro-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.1281743651269746, "conta_vencimento": 0.008398320335932814, "conta_explicacao": 0.6292741451709658, "conta_pagamento_confirmacao": 0.019296140771845632, "conta_segunda_via": 0.024795040991801638, "conta_debito_automatico_digital": 0.007298540291941612, "plano_consulta": 0.008498300339932015, "sem_correspondencia": 0.17426514697060588}, "confidence": 0.4502, "input_tokens": 230, "latency_ms": 134.60015900000144} +{"id": "g0014-conta_explicacao-curto_neutro-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9417, "conta_pagamento_confirmacao": 0.0007, "conta_contestacao": 0.025, "conta_vencimento": 0.0001, "recarga_saldo": 0.0227, "seguranca_fraude": 0.0024, "conta_segunda_via": 0.0007, "recarga_realizar": 0.0001, "conta_debito_automatico_digital": 0.0001, "plano_consulta": 0.002, "plano_troca": 0.0001, "sem_correspondencia": 0.0044}, "confidence": 0.8794, "input_tokens": 282, "latency_ms": 164.78039600002603} +{"id": "g0014-conta_explicacao-curto_neutro-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"seguranca_fraude": 0.06079392060793921, "plano_consulta": 0.014098590140985901, "roaming_pacote": 0.0006999300069993001, "conta_pagamento_confirmacao": 0.011898810118988102, "conta_explicacao": 0.28577142285771423, "beneficios_consulta": 0.009099090090990901, "conta_segunda_via": 0.011498850114988501, "roaming_duvida": 0.0026997300269973002, "reclamacao_atendimento": 0.0025997400259974, "conta_vencimento": 0.007999200079992, "conta_contestacao": 0.030196980301969805, "conta_debito_automatico_digital": 0.517048295170483, "marketplace_pedido": 0.0106989301069893, "plano_nova_linha": 0.0006999300069993001, "suporte_configuracao": 0.0023997600239976003, "sem_correspondencia": 0.031796820317968204}, "confidence": 0.4826, "input_tokens": 288, "latency_ms": 163.53611599998885} +{"id": "g0014-conta_explicacao-curto_neutro-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"troca_numero": 0.00020000000000000004, "plano_consulta": 0.00020000000000000004, "conta_explicacao": 0.6939000000000001, "bonus_nao_recebido": 0.00020000000000000004, "conta_debito_automatico_digital": 0.18930000000000002, "atendimento_humano": 0.00020000000000000004, "plano_troca": 0.00020000000000000004, "conta_pagamento_confirmacao": 0.0026000000000000003, "desconto_retencao": 0.00020000000000000004, "conta_contestacao": 0.007700000000000001, "conta_vencimento": 0.010900000000000002, "marketplace_compra": 0.00020000000000000004, "conta_segunda_via": 0.06780000000000001, "fidelidade_pontos": 0.006000000000000001, "seguranca_fraude": 0.00020000000000000004, "sem_correspondencia": 0.020200000000000003}, "confidence": 0.6478, "input_tokens": 281, "latency_ms": 164.8389659999907} +{"id": "g0014-conta_explicacao-curto_neutro-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.0009000900090009002, "conta_contestacao": 0.0672067206720672, "conta_explicacao": 0.9227922792279228, "sem_correspondencia": 0.009100910091009102}, "confidence": 0.7799, "input_tokens": 135, "latency_ms": 92.91076600004544} +{"id": "g0014-conta_explicacao-curto_neutro-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8196180381961804, "plano_consulta": 0.06649335066493352, "conta_contestacao": 0.0131986801319868, "sem_correspondencia": 0.10068993100689931}, "confidence": 0.5446, "input_tokens": 135, "latency_ms": 96.79210599995258} +{"id": "g0014-conta_explicacao-curto_neutro-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.0471952804719528, "plano_consulta": 0.0005999400059994001, "conta_contestacao": 0.9500049995000499, "sem_correspondencia": 0.0021997800219978004}, "confidence": 0.8485, "input_tokens": 145, "latency_ms": 97.41987799998242} +{"id": "g0014-conta_explicacao-curto_neutro-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.6249, "plano_consulta": 0.0073, "conta_explicacao": 0.2125, "sem_correspondencia": 0.1553}, "confidence": 0.3161, "input_tokens": 134, "latency_ms": 91.47360900004742} +{"id": "g0014-conta_explicacao-curto_neutro-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"conta_contestacao": 0.0102010201020102, "plano_consulta": 0.7153715371537154, "conta_explicacao": 0.2416241624162416, "sem_correspondencia": 0.0328032803280328}, "confidence": 0.4648, "input_tokens": 136, "latency_ms": 93.36195100001987} +{"id": "g0014-conta_explicacao-curto_neutro-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.08598280343931215, "marketplace_pedido": 0.0014997000599880027, "recarga_realizar": 0.000599880023995201, "conta_contestacao": 0.0013997200559888025, "conta_segunda_via": 0.8211357728454312, "conta_debito_automatico_digital": 0.0022995400919816043, "conta_vencimento": 0.002099580083983204, "bonus_nao_recebido": 0.000599880023995201, "plano_consulta": 0.0002999400119976005, "negociacao_religacao": 0.012497500499900024, "conta_pagamento_confirmacao": 0.0002999400119976005, "seguranca_perda_roubo": 0.0024995000999800047, "cadastro_atualizacao": 0.0002999400119976005, "roaming_duvida": 0.0002999400119976005, "internet_problema_conexao": 0.002199560087982404, "sem_correspondencia": 0.06598680263947213}, "confidence": 0.7479, "input_tokens": 286, "latency_ms": 163.89988500003483} +{"id": "g0014-conta_explicacao-curto_neutro-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"plano_consulta": 0.0029000000000000002, "conta_explicacao": 0.30560000000000004, "seguranca_perda_roubo": 0.0058000000000000005, "conta_segunda_via": 0.005200000000000001, "atendimento_humano": 0.38000000000000006, "conta_debito_automatico_digital": 0.0023000000000000004, "conta_pagamento_confirmacao": 0.004100000000000001, "internet_consumo": 0.009400000000000002, "conta_vencimento": 0.0023000000000000004, "marketplace_compra": 0.010000000000000002, "conta_contestacao": 0.12390000000000001, "sem_correspondencia": 0.14850000000000002}, "confidence": 0.4018, "input_tokens": 276, "latency_ms": 161.28575800001954} +{"id": "g0014-conta_explicacao-curto_neutro-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.4872, "conta_explicacao": 0.1408, "plano_consulta": 0.2892, "sem_correspondencia": 0.0828}, "confidence": 0.1405, "input_tokens": 134, "latency_ms": 91.16533499997104} +{"id": "g0018-conta_explicacao-emocional-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0062006200620062, "plano_consulta": 0.004100410041004101, "conta_debito_automatico_digital": 0.0045004500450045, "conta_explicacao": 0.294029402940294, "conta_contestacao": 0.0463046304630463, "conta_vencimento": 0.0047004700470047005, "conta_segunda_via": 0.009500950095009501, "sem_correspondencia": 0.6306630663066307}, "confidence": 0.5474, "input_tokens": 243, "latency_ms": 144.74000000001297} +{"id": "g0018-conta_explicacao-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0015998400159984002, "conta_vencimento": 0.00019998000199980003, "troca_numero": 0.00029997000299970003, "fidelidade_resgate": 0.00029997000299970003, "parceiros_ofertas": 0.0008999100089991, "conta_pagamento_confirmacao": 0.8572142785721427, "plano_consulta": 0.0010998900109989002, "marketplace_pedido": 0.0008999100089991, "vas_consulta": 0.06919308069193081, "portabilidade": 0.0016998300169983002, "vas_cancelamento": 0.00029997000299970003, "conta_segunda_via": 9.999000099990002e-05, "conta_debito_automatico_digital": 0.00039996000399960006, "suporte_configuracao": 0.0005999400059994001, "conta_contestacao": 0.0016998300169983002, "sem_correspondencia": 0.0634936506349365}, "confidence": 0.7976, "input_tokens": 298, "latency_ms": 170.42613199998868} +{"id": "g0018-conta_explicacao-emocional-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.002, "conta_contestacao": 0.0323, "conta_explicacao": 0.9534, "sem_correspondencia": 0.0123}, "confidence": 0.8392, "input_tokens": 144, "latency_ms": 96.74973500000306} +{"id": "g0018-conta_explicacao-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"fidelidade_pontos": 0.1136886311368863, "suporte_sem_sinal": 0.0008999100089991, "conta_pagamento_confirmacao": 0.001999800019998, "internet_pacote_adicional": 0.0007999200079992001, "marketplace_compra": 0.0011998800119988001, "negociacao_divida": 0.0025997400259974, "fidelidade_resgate": 0.0077992200779922, "conta_debito_automatico_digital": 0.7447255274472553, "cancelamento_linha": 0.0007999200079992001, "plano_consulta": 0.0007999200079992001, "troca_numero": 0.0008999100089991, "conta_contestacao": 0.040995900409959006, "desconto_retencao": 0.029197080291970802, "conta_segunda_via": 0.024497550244975505, "conta_vencimento": 0.0022997700229977, "sem_correspondencia": 0.026797320267973206}, "confidence": 0.6371, "input_tokens": 291, "latency_ms": 237.21017899998742} +{"id": "g0018-conta_explicacao-emocional-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"beneficios_consulta": 0.00010003000900270081, "conta_pagamento_confirmacao": 0.03100930279083725, "conta_explicacao": 0.023006902070621185, "troca_numero": 0.0005001500450135041, "conta_contestacao": 0.006802040612183654, "plano_consulta": 0.004601380414124237, "conta_vencimento": 0.004001200360108033, "seguranca_fraude": 0.005701710513153946, "conta_segunda_via": 0.02250675202560768, "vas_consulta": 0.0013003901170351103, "negociacao_divida": 0.00010003000900270081, "reclamacao_atendimento": 0.00010003000900270081, "conta_debito_automatico_digital": 0.8968690607182154, "vas_contratacao": 0.0018005401620486145, "seguranca_perda_roubo": 0.0007002100630189057, "sem_correspondencia": 0.0009002700810243073}, "confidence": 0.8098, "input_tokens": 306, "latency_ms": 191.89275500002623} +{"id": "g0018-conta_explicacao-emocional-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 0.00020002000200020005, "vas_contratacao": 0.0026002600260026003, "conta_explicacao": 0.28092809280928094, "roaming_cobranca": 0.00030003000300030005, "conta_vencimento": 0.00030003000300030005, "marketplace_pedido": 0.0004000400040004001, "conta_debito_automatico_digital": 0.0013001300130013002, "conta_segunda_via": 0.5650565056505651, "plano_consulta": 0.0004000400040004001, "conta_contestacao": 0.0009000900090009002, "troca_numero": 0.00020002000200020005, "sem_correspondencia": 0.14741474147414743}, "confidence": 0.5946, "input_tokens": 279, "latency_ms": 174.3982350000124} +{"id": "g0018-conta_explicacao-emocional-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8793000000000001, "conta_pagamento_confirmacao": 0.0006000000000000001, "internet_consumo": 0.0008000000000000001, "plano_consulta": 0.0004000000000000001, "conta_segunda_via": 0.0027000000000000006, "cadastro_atualizacao": 0.0005000000000000001, "conta_contestacao": 0.025100000000000004, "recarga_realizar": 0.062400000000000004, "troca_numero": 0.0004000000000000001, "conta_vencimento": 0.0007000000000000001, "plano_troca": 0.00030000000000000003, "seguranca_perda_roubo": 0.0004000000000000001, "conta_debito_automatico_digital": 0.005700000000000001, "parceiros_ofertas": 0.0022000000000000006, "suporte_sem_sinal": 0.00020000000000000004, "sem_correspondencia": 0.018300000000000004}, "confidence": 0.8042, "input_tokens": 294, "latency_ms": 177.51905400001533} +{"id": "g0018-conta_explicacao-emocional-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_segunda_via": 0.038299999999999994, "vas_contratacao": 0.004999999999999999, "conta_explicacao": 0.024699999999999993, "conta_vencimento": 0.0020999999999999994, "plano_consulta": 0.0066999999999999985, "conta_debito_automatico_digital": 0.012699999999999996, "reclamacao_atendimento": 0.7904999999999998, "plano_nova_linha": 0.0066999999999999985, "negociacao_religacao": 0.005899999999999998, "conta_pagamento_confirmacao": 0.010699999999999998, "conta_contestacao": 0.011799999999999996, "sem_correspondencia": 0.08489999999999999}, "confidence": 0.6359, "input_tokens": 289, "latency_ms": 186.82023299999173} +{"id": "g0018-conta_explicacao-emocional-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 9.999990000009998e-07, "conta_contestacao": 0.004999995000005, "conta_explicacao": 0.9948990051009947, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9766, "input_tokens": 143, "latency_ms": 105.51412699999219} +{"id": "g0018-conta_explicacao-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"roaming_pacote": 0.0002, "plano_consulta": 0.0003, "conta_vencimento": 0.0002, "vas_cancelamento": 0.0002, "conta_pagamento_confirmacao": 0.9272, "internet_pacote_adicional": 0.0002, "negociacao_religacao": 0.0019, "conta_segunda_via": 0.0038, "recarga_realizar": 0.0002, "conta_debito_automatico_digital": 0.0002, "conta_contestacao": 0.0064, "sem_correspondencia": 0.0592}, "confidence": 0.873, "input_tokens": 284, "latency_ms": 186.41188999998803} +{"id": "g0018-conta_explicacao-emocional-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9957930294487938, "marketplace_compra": 9.999930000489996e-07, "recarga_realizar": 9.999930000489996e-07, "conta_explicacao": 0.0004999965000244998, "plano_troca": 9.999930000489996e-07, "conta_contestacao": 0.0019999860000979993, "plano_consulta": 0.00019999860000979993, "negociacao_divida": 9.999930000489996e-07, "conta_vencimento": 0.00019999860000979993, "negociacao_religacao": 9.999930000489996e-07, "conta_debito_automatico_digital": 0.0004999965000244998, "internet_problema_conexao": 9.999930000489997e-05, "troca_numero": 9.999930000489996e-07, "conta_pagamento_confirmacao": 0.00019999860000979993, "cadastro_atualizacao": 9.999930000489996e-07, "sem_correspondencia": 0.0004999965000244998}, "confidence": 0.9877, "input_tokens": 291, "latency_ms": 203.64701500000137} +{"id": "g0018-conta_explicacao-emocional-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_consulta": 0.0013998600139986002, "recarga_saldo": 0.0034996500349965005, "conta_explicacao": 0.0035996400359964, "conta_contestacao": 0.0020997900209979003, "vas_consulta": 0.012898710128987101, "fidelidade_resgate": 0.0017998200179982, "conta_pagamento_confirmacao": 0.003999600039996, "conta_debito_automatico_digital": 0.0086991300869913, "beneficios_consulta": 0.0012998700129987, "plano_troca": 0.0012998700129987, "portabilidade": 0.0034996500349965005, "conta_vencimento": 0.028697130286971302, "conta_segunda_via": 0.9179082091790821, "suporte_configuracao": 0.0012998700129987, "roaming_duvida": 0.0013998600139986002, "sem_correspondencia": 0.0065993400659934}, "confidence": 0.8339, "input_tokens": 295, "latency_ms": 242.65052599997716} +{"id": "g0019-conta_explicacao-longo_contexto-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 206, "length_bucket": "longo"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9979930140489016, "marketplace_compra": 9.999930000489996e-07, "conta_explicacao": 0.0014999895000734993, "conta_pagamento_confirmacao": 9.999930000489996e-07, "plano_consulta": 9.999930000489996e-07, "cancelamento_linha": 9.999930000489996e-07, "conta_contestacao": 9.999930000489997e-05, "roaming_cobranca": 9.999930000489996e-07, "conta_debito_automatico_digital": 9.999930000489996e-07, "conta_segunda_via": 0.00029999790001469985, "conta_vencimento": 9.999930000489996e-07, "sem_correspondencia": 9.999930000489997e-05}, "confidence": 0.9934, "input_tokens": 315, "latency_ms": 291.6150469999934} +{"id": "g0019-conta_explicacao-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 183, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_duvida": 0.0036003600360036, "plano_consulta": 0.0011001100110011003, "internet_consumo": 0.0115011501150115, "bonus_nao_recebido": 0.0030003000300030005, "conta_debito_automatico_digital": 0.04220422042204221, "vas_contratacao": 0.061706170617061705, "conta_segunda_via": 0.05870587058705871, "internet_pacote_adicional": 0.0031003100310031, "conta_pagamento_confirmacao": 0.0192019201920192, "conta_vencimento": 0.0034003400340034003, "conta_contestacao": 0.0958095809580958, "fidelidade_resgate": 0.23112311231123112, "suporte_sem_sinal": 0.0016001600160016002, "negociacao_religacao": 0.0021002100210021, "portabilidade": 0.4413441344134414, "sem_correspondencia": 0.0205020502050205}, "confidence": 0.3836, "input_tokens": 327, "latency_ms": 221.83627200001865} +{"id": "g0019-conta_explicacao-longo_contexto-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"roaming_pacote": 0.00030000000000000003, "marketplace_compra": 0.0005000000000000001, "fidelidade_pontos": 0.005100000000000001, "conta_vencimento": 0.22350000000000003, "beneficios_consulta": 0.00030000000000000003, "conta_contestacao": 0.010400000000000001, "conta_debito_automatico_digital": 0.7316000000000001, "recarga_saldo": 0.00030000000000000003, "cancelamento_linha": 0.00030000000000000003, "plano_consulta": 0.00030000000000000003, "conta_explicacao": 0.017500000000000005, "marketplace_pedido": 0.0008000000000000001, "bonus_nao_recebido": 0.0022000000000000006, "conta_segunda_via": 0.0009000000000000001, "conta_pagamento_confirmacao": 0.00030000000000000003, "sem_correspondencia": 0.005700000000000001}, "confidence": 0.7177, "input_tokens": 328, "latency_ms": 207.87478500000134} +{"id": "g0019-conta_explicacao-longo_contexto-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.0052, "conta_explicacao": 0.9936, "plano_consulta": 0.0002, "sem_correspondencia": 0.001}, "confidence": 0.9695, "input_tokens": 170, "latency_ms": 109.58409599999186} +{"id": "g0019-conta_explicacao-longo_contexto-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 164, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0034003400340034003, "conta_segunda_via": 0.012601260126012603, "conta_pagamento_confirmacao": 0.0034003400340034003, "plano_consulta": 0.0034003400340034003, "conta_contestacao": 0.051105110511051106, "conta_explicacao": 0.42264226422642265, "conta_vencimento": 0.009400940094009403, "sem_correspondencia": 0.4940494049404941}, "confidence": 0.5086, "input_tokens": 263, "latency_ms": 161.984695000001} +{"id": "g0019-conta_explicacao-longo_contexto-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 188, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.7118711871187119, "plano_consulta": 0.0012001200120012, "conta_vencimento": 0.0017001700170017002, "conta_segunda_via": 0.0021002100210021, "conta_pagamento_confirmacao": 0.027202720272027203, "conta_debito_automatico_digital": 0.0012001200120012, "conta_contestacao": 0.0353035303530353, "sem_correspondencia": 0.21942194219421943}, "confidence": 0.6003, "input_tokens": 268, "latency_ms": 153.4587240000178} +{"id": "g0019-conta_explicacao-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 190, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.20875824835032994, "conta_debito_automatico_digital": 0.014997000599880024, "plano_consulta": 0.015596880623875225, "seguranca_perda_roubo": 0.01829634073185363, "conta_vencimento": 0.13437312537492502, "conta_segunda_via": 0.0695860827834433, "vas_contratacao": 0.03069386122775445, "conta_pagamento_confirmacao": 0.01839632073585283, "recarga_realizar": 0.015296940611877623, "fidelidade_pontos": 0.016796640671865627, "vas_cancelamento": 0.017996400719856028, "sem_correspondencia": 0.43921215756848636}, "confidence": 0.3039, "input_tokens": 319, "latency_ms": 181.80212800001527} +{"id": "g0019-conta_explicacao-longo_contexto-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_vencimento": 9.999850002249967e-07, "fidelidade_pontos": 9.999850002249967e-07, "internet_pacote_adicional": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "conta_segunda_via": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "plano_consulta": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "conta_explicacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "portabilidade": 9.999850002249967e-07, "roaming_cobranca": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 323, "latency_ms": 192.75599200000215} +{"id": "g0019-conta_explicacao-longo_contexto-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 180, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.1276127612761276, "conta_pagamento_confirmacao": 0.011301130113011301, "conta_vencimento": 0.005600560056005601, "conta_explicacao": 0.741874187418742, "conta_segunda_via": 0.0084008400840084, "conta_debito_automatico_digital": 0.006300630063006301, "plano_consulta": 0.005400540054005401, "sem_correspondencia": 0.09350935093509352}, "confidence": 0.574, "input_tokens": 266, "latency_ms": 161.48094900000842} +{"id": "g0019-conta_explicacao-longo_contexto-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.02909709029097091, "recarga_nao_creditada": 0.00019998000199980009, "conta_explicacao": 0.0015998400159984007, "conta_debito_automatico_digital": 0.00019998000199980009, "conta_vencimento": 0.0002999700029997001, "conta_pagamento_confirmacao": 0.00019998000199980009, "conta_contestacao": 0.9668033196680335, "internet_consumo": 0.00019998000199980009, "plano_consulta": 0.00019998000199980009, "cancelamento_linha": 0.00019998000199980009, "atendimento_humano": 0.00019998000199980009, "sem_correspondencia": 0.0007999200079992003}, "confidence": 0.9335, "input_tokens": 308, "latency_ms": 184.7424329999967} +{"id": "g0019-conta_explicacao-longo_contexto-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0238, "plano_consulta": 0.0207, "conta_explicacao": 0.3957, "sem_correspondencia": 0.5598}, "confidence": 0.3789, "input_tokens": 167, "latency_ms": 122.10208700003022} +{"id": "g0019-conta_explicacao-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.7215556888622274, "fidelidade_pontos": 0.0008998200359928013, "conta_contestacao": 0.11377724455108976, "suporte_chip_esim": 0.12187562487502497, "suporte_sem_sinal": 0.0005998800239952008, "plano_consulta": 0.0005998800239952008, "conta_debito_automatico_digital": 0.005998800239952008, "desconto_retencao": 0.0008998200359928013, "vas_contratacao": 0.017696460707858425, "internet_problema_conexao": 0.0008998200359928013, "internet_pacote_adicional": 0.006098780243951209, "vas_cancelamento": 0.0007998400319936011, "seguranca_perda_roubo": 0.001399720055988802, "conta_segunda_via": 0.0005998800239952008, "conta_pagamento_confirmacao": 0.0005998800239952008, "sem_correspondencia": 0.005698860227954408}, "confidence": 0.6565, "input_tokens": 328, "latency_ms": 191.53584700001147} +{"id": "g0025-conta_vencimento-emocional-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9999969997089717, "conta_segunda_via": 1.0000970094099127e-06, "conta_contestacao": 1.0000970094099127e-06, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9993, "input_tokens": 171, "latency_ms": 114.95352899999034} +{"id": "g0025-conta_vencimento-emocional-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 1.0001860346024356e-06, "conta_vencimento": 0.9997859601885947, "suporte_chip_esim": 1.0001860346024356e-06, "portabilidade": 1.0001860346024356e-06, "beneficios_consulta": 1.0001860346024356e-06, "internet_pacote_adicional": 1.0001860346024356e-06, "conta_explicacao": 1.0001860346024356e-06, "cancelamento_linha": 1.0001860346024356e-06, "negociacao_religacao": 1.0001860346024356e-06, "conta_segunda_via": 1.0001860346024356e-06, "vas_consulta": 1.0001860346024356e-06, "fidelidade_resgate": 1.0001860346024356e-06, "conta_debito_automatico_digital": 1.0001860346024356e-06, "desconto_retencao": 1.0001860346024356e-06, "conta_contestacao": 1.0001860346024356e-06, "sem_correspondencia": 0.00020003720692048714}, "confidence": 0.9987, "input_tokens": 316, "latency_ms": 196.40543400004162} +{"id": "g0025-conta_vencimento-emocional-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 145, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "conta_vencimento": 0.9999890001209993, "negociacao_divida": 9.999890001209994e-07, "internet_pacote_adicional": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "suporte_configuracao": 9.999890001209994e-07, "vas_contratacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 316, "latency_ms": 215.44506999998703} +{"id": "g0025-conta_vencimento-emocional-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.8077000000000002, "cadastro_atualizacao": 0.00040000000000000013, "seguranca_perda_roubo": 0.0006000000000000001, "conta_explicacao": 0.0005000000000000001, "vas_cancelamento": 0.00030000000000000003, "desconto_retencao": 0.00030000000000000003, "reclamacao_atendimento": 0.00030000000000000003, "parceiros_ofertas": 0.0027000000000000006, "conta_debito_automatico_digital": 0.0010000000000000002, "conta_pagamento_confirmacao": 0.00030000000000000003, "conta_contestacao": 0.0006000000000000001, "marketplace_compra": 0.17790000000000003, "suporte_chip_esim": 0.0015000000000000005, "suporte_configuracao": 0.0014000000000000002, "conta_segunda_via": 0.0010000000000000002, "sem_correspondencia": 0.003500000000000001}, "confidence": 0.7931, "input_tokens": 314, "latency_ms": 211.49862699996902} +{"id": "g0025-conta_vencimento-emocional-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 137, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 1.0000910082817536e-06, "plano_nova_linha": 1.0000910082817536e-06, "conta_vencimento": 0.9994909536767845, "conta_debito_automatico_digital": 1.0000910082817536e-06, "conta_contestacao": 0.00010000910082817537, "conta_segunda_via": 1.0000910082817536e-06, "fidelidade_pontos": 1.0000910082817536e-06, "desconto_retencao": 1.0000910082817536e-06, "conta_pagamento_confirmacao": 1.0000910082817536e-06, "conta_explicacao": 1.0000910082817536e-06, "marketplace_pedido": 1.0000910082817536e-06, "sem_correspondencia": 0.0004000364033127015}, "confidence": 0.9976, "input_tokens": 297, "latency_ms": 202.00880900000584} +{"id": "g0025-conta_vencimento-emocional-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 128, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9978, "conta_contestacao": 0.0019, "conta_segunda_via": 0.0001, "sem_correspondencia": 0.0002}, "confidence": 0.9877, "input_tokens": 163, "latency_ms": 128.20823499998824} +{"id": "g0025-conta_vencimento-emocional-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9973862498537077, "recarga_saldo": 1.0002870823926463e-06, "conta_contestacao": 1.0002870823926463e-06, "marketplace_compra": 0.002400688997742351, "troca_numero": 1.0002870823926463e-06, "bonus_nao_recebido": 1.0002870823926463e-06, "marketplace_pedido": 1.0002870823926463e-06, "conta_explicacao": 1.0002870823926463e-06, "internet_pacote_adicional": 1.0002870823926463e-06, "atendimento_humano": 1.0002870823926463e-06, "conta_pagamento_confirmacao": 1.0002870823926463e-06, "conta_debito_automatico_digital": 1.0002870823926463e-06, "fidelidade_resgate": 1.0002870823926463e-06, "conta_segunda_via": 1.0002870823926463e-06, "parceiros_ofertas": 1.0002870823926463e-06, "sem_correspondencia": 0.00020005741647852928}, "confidence": 0.9922, "input_tokens": 310, "latency_ms": 187.70787699997982} +{"id": "g0025-conta_vencimento-emocional-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 9.999940000359995e-07, "desconto_retencao": 9.999940000359995e-07, "conta_vencimento": 0.9997940012359924, "conta_debito_automatico_digital": 9.999940000359995e-07, "conta_segunda_via": 9.999940000359995e-07, "conta_contestacao": 9.999940000359995e-07, "conta_pagamento_confirmacao": 9.999940000359995e-07, "sem_correspondencia": 0.00019999880000719992}, "confidence": 0.9991, "input_tokens": 250, "latency_ms": 144.82389900001635} +{"id": "g0025-conta_vencimento-emocional-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"beneficios_consulta": 1.0001890357277524e-06, "conta_explicacao": 1.0001890357277524e-06, "reclamacao_atendimento": 1.0001890357277524e-06, "plano_consulta": 1.0001890357277524e-06, "conta_pagamento_confirmacao": 1.0001890357277524e-06, "conta_contestacao": 1.0001890357277524e-06, "conta_segunda_via": 1.0001890357277524e-06, "conta_debito_automatico_digital": 1.0001890357277524e-06, "portabilidade": 1.0001890357277524e-06, "seguranca_perda_roubo": 1.0001890357277524e-06, "conta_vencimento": 0.999988997920607, "sem_correspondencia": 1.0001890357277524e-06}, "confidence": 0.9989, "input_tokens": 307, "latency_ms": 177.90074799995637} +{"id": "g0025-conta_vencimento-emocional-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 9.999970000090002e-07, "conta_vencimento": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 159, "latency_ms": 108.79976799998303} +{"id": "g0025-conta_vencimento-emocional-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0132986701329867, "conta_debito_automatico_digital": 0.012898710128987101, "internet_consumo": 0.0208979102089791, "conta_segunda_via": 0.012898710128987101, "conta_explicacao": 0.013098690130986902, "conta_contestacao": 0.013498650134986502, "conta_vencimento": 0.8999100089991001, "sem_correspondencia": 0.013498650134986502}, "confidence": 0.7508, "input_tokens": 256, "latency_ms": 156.33223399998997} +{"id": "g0025-conta_vencimento-emocional-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9962000000000002, "conta_pagamento_confirmacao": 0.00030000000000000003, "conta_segunda_via": 0.00030000000000000003, "roaming_pacote": 0.00030000000000000003, "conta_contestacao": 0.00040000000000000013, "conta_debito_automatico_digital": 0.00030000000000000003, "conta_explicacao": 0.0015000000000000005, "sem_correspondencia": 0.0007000000000000001}, "confidence": 0.9849, "input_tokens": 255, "latency_ms": 160.49215300000697} +{"id": "g0026-conta_vencimento-longo_contexto-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9982000000000001, "conta_segunda_via": 0.0005000000000000001, "conta_contestacao": 0.0005000000000000001, "sem_correspondencia": 0.0008000000000000001}, "confidence": 0.989, "input_tokens": 164, "latency_ms": 116.22460000000956} +{"id": "g0026-conta_vencimento-longo_contexto-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0038000000000000004, "conta_vencimento": 0.9678000000000001, "cadastro_atualizacao": 0.004400000000000001, "conta_contestacao": 0.004400000000000001, "conta_explicacao": 0.004400000000000001, "conta_debito_automatico_digital": 0.004700000000000001, "conta_segunda_via": 0.004400000000000001, "sem_correspondencia": 0.006100000000000001}, "confidence": 0.9016, "input_tokens": 257, "latency_ms": 152.6958769999851} +{"id": "g0026-conta_vencimento-longo_contexto-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.8920892089208923, "recarga_nao_creditada": 0.045704570457045714, "negociacao_divida": 0.0012001200120012002, "recarga_realizar": 0.0012001200120012002, "conta_debito_automatico_digital": 0.0011001100110011005, "conta_contestacao": 0.0012001200120012002, "plano_consulta": 0.038603860386038615, "seguranca_perda_roubo": 0.0013001300130013004, "conta_explicacao": 0.0012001200120012002, "roaming_pacote": 0.0011001100110011005, "seguranca_fraude": 0.0023002300230023005, "conta_segunda_via": 0.0012001200120012002, "parceiros_ofertas": 0.0012001200120012002, "internet_problema_conexao": 0.007800780078007802, "conta_pagamento_confirmacao": 0.0012001200120012002, "sem_correspondencia": 0.0016001600160016006}, "confidence": 0.8157, "input_tokens": 313, "latency_ms": 180.06089600004316} +{"id": "g0026-conta_vencimento-longo_contexto-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0008000800080008001, "conta_pagamento_confirmacao": 0.0008000800080008001, "conta_contestacao": 0.0008000800080008001, "conta_debito_automatico_digital": 0.0009000900090009, "conta_vencimento": 0.9941994199419941, "conta_segunda_via": 0.0009000900090009, "suporte_chip_esim": 0.0008000800080008001, "sem_correspondencia": 0.0008000800080008001}, "confidence": 0.9771, "input_tokens": 265, "latency_ms": 158.6724629999594} +{"id": "g0026-conta_vencimento-longo_contexto-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0038011137263218122, "seguranca_fraude": 0.00020005861717483224, "conta_debito_automatico_digital": 1.000293085874161e-06, "beneficios_consulta": 0.00010002930858741612, "plano_troca": 1.000293085874161e-06, "cancelamento_linha": 1.000293085874161e-06, "conta_vencimento": 0.9602813624391946, "conta_pagamento_confirmacao": 0.029208558107525505, "portabilidade": 0.00020005861717483224, "suporte_sem_sinal": 1.000293085874161e-06, "conta_contestacao": 1.000293085874161e-06, "roaming_cobranca": 0.0057016705894827185, "conta_segunda_via": 0.0004001172343496645, "negociacao_divida": 1.000293085874161e-06, "cadastro_atualizacao": 1.000293085874161e-06, "sem_correspondencia": 0.00010002930858741612}, "confidence": 0.9264, "input_tokens": 310, "latency_ms": 197.9553510000187} +{"id": "g0026-conta_vencimento-longo_contexto-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.00010002870823926464, "vas_consulta": 1.0002870823926463e-06, "suporte_sem_sinal": 1.0002870823926463e-06, "troca_numero": 1.0002870823926463e-06, "fidelidade_pontos": 1.0002870823926463e-06, "cadastro_atualizacao": 1.0002870823926463e-06, "conta_vencimento": 0.9982865082278611, "internet_pacote_adicional": 1.0002870823926463e-06, "conta_segunda_via": 1.0002870823926463e-06, "conta_debito_automatico_digital": 1.0002870823926463e-06, "recarga_saldo": 1.0002870823926463e-06, "seguranca_fraude": 1.0002870823926463e-06, "conta_contestacao": 1.0002870823926463e-06, "internet_problema_conexao": 0.0016004593318282342, "conta_pagamento_confirmacao": 1.0002870823926463e-06, "sem_correspondencia": 1.0002870823926463e-06}, "confidence": 0.9939, "input_tokens": 310, "latency_ms": 196.94782000004807} +{"id": "g0026-conta_vencimento-longo_contexto-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"suporte_sem_sinal": 9.999930000489998e-07, "conta_segunda_via": 9.999930000489998e-07, "conta_explicacao": 9.999930000489998e-07, "conta_debito_automatico_digital": 9.999930000489998e-07, "conta_pagamento_confirmacao": 9.999930000489998e-07, "conta_vencimento": 0.9999930000489998, "conta_contestacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 255, "latency_ms": 149.75058200002422} +{"id": "g0026-conta_vencimento-longo_contexto-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9959995999599961, "conta_segunda_via": 0.0011001100110011003, "conta_contestacao": 0.0015001500150015003, "sem_correspondencia": 0.0014001400140014003}, "confidence": 0.9777, "input_tokens": 154, "latency_ms": 101.28399600000648} +{"id": "g0026-conta_vencimento-longo_contexto-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_debito_automatico_digital": 0.0317, "seguranca_fraude": 0.0949, "conta_contestacao": 0.0117, "reclamacao_atendimento": 0.0048, "conta_explicacao": 0.0144, "conta_pagamento_confirmacao": 0.0045, "conta_segunda_via": 0.0046, "internet_consumo": 0.0046, "conta_vencimento": 0.8147, "plano_consulta": 0.0049, "internet_problema_conexao": 0.0046, "sem_correspondencia": 0.0046}, "confidence": 0.6829, "input_tokens": 307, "latency_ms": 174.83158800001775} +{"id": "g0026-conta_vencimento-longo_contexto-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0072, "conta_explicacao": 0.0102, "conta_contestacao": 0.0065, "conta_pagamento_confirmacao": 0.0061, "fidelidade_resgate": 0.0062, "conta_debito_automatico_digital": 0.0062, "conta_vencimento": 0.95, "sem_correspondencia": 0.0076}, "confidence": 0.8581, "input_tokens": 259, "latency_ms": 157.85824799996817} +{"id": "g0026-conta_vencimento-longo_contexto-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_vencimento": 0.014702940588117623, "conta_contestacao": 0.004600920184036807, "seguranca_perda_roubo": 0.025205041008201638, "portabilidade": 0.0005001000200040008, "atendimento_humano": 0.00010002000400080016, "desconto_retencao": 0.00010002000400080016, "internet_problema_conexao": 0.00020004000800160032, "beneficios_consulta": 0.00010002000400080016, "conta_explicacao": 0.00010002000400080016, "suporte_sem_sinal": 0.00010002000400080016, "conta_debito_automatico_digital": 0.00010002000400080016, "bonus_nao_recebido": 0.00010002000400080016, "conta_segunda_via": 0.9537907581516303, "conta_pagamento_confirmacao": 0.00010002000400080016, "marketplace_pedido": 0.00010002000400080016, "sem_correspondencia": 0.00010002000400080016}, "confidence": 0.9129, "input_tokens": 312, "latency_ms": 176.83877400003212} +{"id": "g0026-conta_vencimento-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.298, "conta_contestacao": 0.0368, "conta_segunda_via": 0.1324, "sem_correspondencia": 0.5328}, "confidence": 0.217, "input_tokens": 167, "latency_ms": 108.2024049999859} +{"id": "g0027-conta_vencimento-indireto_multiplo-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9635, "suporte_chip_esim": 0.0028, "conta_contestacao": 0.0032, "conta_pagamento_confirmacao": 0.0028, "conta_segunda_via": 0.0028, "conta_explicacao": 0.0149, "conta_debito_automatico_digital": 0.0032, "sem_correspondencia": 0.0068}, "confidence": 0.8949, "input_tokens": 272, "latency_ms": 156.90835600003084} +{"id": "g0027-conta_vencimento-indireto_multiplo-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0002, "reclamacao_atendimento": 0.0002, "portabilidade": 0.0007, "conta_contestacao": 0.001, "cadastro_atualizacao": 0.0098, "seguranca_fraude": 0.0004, "conta_debito_automatico_digital": 0.0002, "bonus_nao_recebido": 0.0002, "marketplace_pedido": 0.0004, "conta_explicacao": 0.0002, "negociacao_divida": 0.0002, "conta_segunda_via": 0.0002, "beneficios_consulta": 0.0002, "fidelidade_pontos": 0.0001, "conta_vencimento": 0.9854, "sem_correspondencia": 0.0006}, "confidence": 0.9651, "input_tokens": 302, "latency_ms": 173.35011699998404} +{"id": "g0027-conta_vencimento-indireto_multiplo-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 171, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.0016003200640128028, "conta_segunda_via": 0.010102020404080817, "conta_debito_automatico_digital": 0.002000400080016003, "conta_vencimento": 0.7119423884776956, "conta_explicacao": 0.01740348069613923, "recarga_nao_creditada": 0.006101220244048811, "seguranca_perda_roubo": 0.020204040808161634, "conta_contestacao": 0.013302660532106422, "suporte_configuracao": 0.0018003600720144029, "internet_problema_conexao": 0.19573914782956595, "conta_pagamento_confirmacao": 0.0015003000600120025, "sem_correspondencia": 0.01830366073214643}, "confidence": 0.6124, "input_tokens": 305, "latency_ms": 173.68314999998802} +{"id": "g0027-conta_vencimento-indireto_multiplo-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "conta_vencimento": 0.999993000049, "conta_debito_automatico_digital": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 259, "latency_ms": 154.9917919999757} +{"id": "g0027-conta_vencimento-indireto_multiplo-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.022002200220022004, "bonus_nao_recebido": 0.023202320232023205, "conta_vencimento": 0.5259525952595261, "conta_pagamento_confirmacao": 0.022902290229022904, "conta_contestacao": 0.022602260226022602, "conta_explicacao": 0.021602160216021606, "marketplace_compra": 0.022002200220022004, "conta_segunda_via": 0.021602160216021606, "recarga_nao_creditada": 0.021602160216021606, "suporte_sem_sinal": 0.022202220222022204, "conta_debito_automatico_digital": 0.0215021502150215, "sem_correspondencia": 0.25282528252825287}, "confidence": 0.3847, "input_tokens": 299, "latency_ms": 173.78872900002307} +{"id": "g0027-conta_vencimento-indireto_multiplo-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"marketplace_pedido": 9.999890001209987e-07, "conta_segunda_via": 9.999890001209987e-07, "conta_explicacao": 9.999890001209987e-07, "conta_contestacao": 9.999890001209987e-07, "seguranca_fraude": 9.999890001209987e-07, "troca_numero": 9.999890001209987e-07, "conta_debito_automatico_digital": 9.999890001209987e-07, "conta_pagamento_confirmacao": 9.999890001209987e-07, "recarga_nao_creditada": 9.999890001209987e-07, "plano_nova_linha": 9.999890001209987e-07, "conta_vencimento": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 176.6541439999969} +{"id": "g0027-conta_vencimento-indireto_multiplo-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0139, "internet_pacote_adicional": 0.0041, "plano_consulta": 0.0056, "beneficios_consulta": 0.0052, "suporte_chip_esim": 0.004, "vas_consulta": 0.004, "conta_debito_automatico_digital": 0.0071, "recarga_realizar": 0.004, "conta_pagamento_confirmacao": 0.0029, "reclamacao_atendimento": 0.0038, "conta_contestacao": 0.0043, "negociacao_divida": 0.0432, "conta_vencimento": 0.8879, "conta_segunda_via": 0.0039, "suporte_sem_sinal": 0.0019, "sem_correspondencia": 0.0042}, "confidence": 0.7839, "input_tokens": 315, "latency_ms": 178.52762699999403} +{"id": "g0027-conta_vencimento-indireto_multiplo-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_contestacao": 0.0009000900090008999, "suporte_configuracao": 0.0009000900090008999, "conta_pagamento_confirmacao": 0.0009000900090008999, "conta_vencimento": 0.9901990199019901, "conta_segunda_via": 0.0009000900090008999, "vas_contratacao": 0.0008000800080008, "conta_explicacao": 0.0009000900090008999, "bonus_nao_recebido": 0.0009000900090008999, "conta_debito_automatico_digital": 0.0009000900090008999, "fidelidade_pontos": 0.0009000900090008999, "internet_problema_conexao": 0.0009000900090008999, "sem_correspondencia": 0.0009000900090008999}, "confidence": 0.968, "input_tokens": 298, "latency_ms": 173.83571900001016} +{"id": "g0027-conta_vencimento-indireto_multiplo-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9997, "conta_segunda_via": 0.0001, "conta_contestacao": 0.0001, "sem_correspondencia": 0.0001}, "confidence": 0.9979, "input_tokens": 162, "latency_ms": 106.5507740000271} +{"id": "g0027-conta_vencimento-indireto_multiplo-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 168, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"vas_cancelamento": 0.00010002000400080016, "recarga_nao_creditada": 0.00010002000400080016, "seguranca_perda_roubo": 0.00010002000400080016, "marketplace_compra": 0.00010002000400080016, "vas_consulta": 0.00010002000400080016, "cadastro_atualizacao": 0.00010002000400080016, "seguranca_fraude": 0.00010002000400080016, "conta_vencimento": 0.13202640528105622, "conta_pagamento_confirmacao": 0.00010002000400080016, "roaming_pacote": 0.00010002000400080016, "conta_contestacao": 0.00010002000400080016, "negociacao_religacao": 0.003700740148029606, "conta_segunda_via": 0.8629725945189037, "conta_debito_automatico_digital": 0.00010002000400080016, "conta_explicacao": 0.00010002000400080016, "sem_correspondencia": 0.00010002000400080016}, "confidence": 0.8453, "input_tokens": 317, "latency_ms": 226.49737099999356} +{"id": "g0027-conta_vencimento-indireto_multiplo-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.0018998100189981002, "conta_pagamento_confirmacao": 0.0015998400159984002, "conta_segunda_via": 0.0017998200179982, "conta_contestacao": 0.0015998400159984002, "conta_debito_automatico_digital": 0.041695830416958304, "seguranca_fraude": 0.0022997700229977, "conta_vencimento": 0.9032096790320968, "conta_explicacao": 0.0187981201879812, "marketplace_pedido": 0.0015998400159984002, "suporte_sem_sinal": 0.0015998400159984002, "parceiros_ofertas": 0.004299570042995701, "cadastro_atualizacao": 0.0015998400159984002, "internet_consumo": 0.011198880111988802, "marketplace_compra": 0.001999800019998, "negociacao_divida": 0.0020997900209979003, "sem_correspondencia": 0.0026997300269973002}, "confidence": 0.8188, "input_tokens": 303, "latency_ms": 194.98848500001031} +{"id": "g0027-conta_vencimento-indireto_multiplo-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 187, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 9.999970000090002e-07, "conta_vencimento": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 168, "latency_ms": 119.16020699999308} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"recarga_realizar": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "reclamacao_atendimento": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "conta_debito_automatico_digital": 0.9999850002249969, "conta_contestacao": 9.99985000224997e-07, "seguranca_fraude": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 0.9999, "input_tokens": 313, "latency_ms": 203.51522599997907} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.015098490150984903, "recarga_realizar": 0.07529247075292471, "conta_explicacao": 0.08959104089591041, "conta_contestacao": 0.0354964503549645, "conta_pagamento_confirmacao": 0.011998800119988001, "conta_segunda_via": 0.09099090090990901, "conta_debito_automatico_digital": 0.08679132086791322, "sem_correspondencia": 0.5947405259474052}, "confidence": 0.334, "input_tokens": 254, "latency_ms": 154.59730300000274} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 121, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 1.0003871498269827e-06, "conta_pagamento_confirmacao": 1.0003871498269827e-06, "conta_segunda_via": 1.0003871498269827e-06, "conta_explicacao": 1.0003871498269827e-06, "internet_pacote_adicional": 1.0003871498269827e-06, "conta_debito_automatico_digital": 0.9979862206673981, "plano_consulta": 1.0003871498269827e-06, "conta_contestacao": 1.0003871498269827e-06, "negociacao_religacao": 0.001200464579792379, "suporte_sem_sinal": 1.0003871498269827e-06, "marketplace_pedido": 1.0003871498269827e-06, "conta_vencimento": 1.0003871498269827e-06, "reclamacao_atendimento": 1.0003871498269827e-06, "seguranca_fraude": 0.0008003097198615863, "cadastro_atualizacao": 1.0003871498269827e-06, "sem_correspondencia": 1.0003871498269827e-06}, "confidence": 0.9925, "input_tokens": 303, "latency_ms": 181.71230600000854} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9993000000000001, "conta_contestacao": 0.00030000000000000003, "conta_segunda_via": 0.00030000000000000003, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9952, "input_tokens": 171, "latency_ms": 119.00261099998488} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 9.99986000195998e-05, "reclamacao_atendimento": 9.99986000195998e-07, "suporte_sem_sinal": 9.99986000195998e-07, "desconto_retencao": 9.99986000195998e-07, "conta_explicacao": 9.99986000195998e-07, "plano_consulta": 9.99986000195998e-07, "conta_debito_automatico_digital": 0.9998860015959784, "roaming_cobranca": 9.99986000195998e-07, "conta_contestacao": 9.99986000195998e-07, "conta_vencimento": 9.99986000195998e-07, "roaming_pacote": 9.99986000195998e-07, "suporte_chip_esim": 9.99986000195998e-07, "plano_troca": 9.99986000195998e-07, "portabilidade": 9.99986000195998e-07, "conta_pagamento_confirmacao": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9997, "input_tokens": 316, "latency_ms": 220.5826709999883} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"desconto_retencao": 0.02030609182754826, "seguranca_perda_roubo": 0.3528058417525258, "portabilidade": 0.0078023407022106625, "plano_nova_linha": 0.0007002100630189057, "vas_cancelamento": 0.01600480144043213, "conta_pagamento_confirmacao": 0.0007002100630189057, "conta_vencimento": 0.005801740522156647, "conta_contestacao": 0.13544063218965688, "conta_explicacao": 0.05061518455536661, "fidelidade_resgate": 0.0030009002700810243, "cancelamento_linha": 0.054216264879463835, "atendimento_humano": 0.0007002100630189057, "conta_segunda_via": 0.00980294088226468, "suporte_sem_sinal": 0.0007002100630189057, "conta_debito_automatico_digital": 0.020206061818545562, "sem_correspondencia": 0.3211963589076723}, "confidence": 0.3912, "input_tokens": 302, "latency_ms": 177.4332169999866} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 0.0003000600120024005, "fidelidade_resgate": 0.0003000600120024005, "bonus_nao_recebido": 0.0003000600120024005, "suporte_chip_esim": 0.0016003200640128028, "vas_contratacao": 0.0017003400680136028, "reclamacao_atendimento": 0.0003000600120024005, "conta_vencimento": 0.0003000600120024005, "vas_cancelamento": 0.0003000600120024005, "conta_pagamento_confirmacao": 0.0003000600120024005, "fidelidade_pontos": 0.0003000600120024005, "roaming_pacote": 0.0011002200440088019, "conta_segunda_via": 0.0003000600120024005, "conta_contestacao": 0.0003000600120024005, "cadastro_atualizacao": 0.0031006201240248053, "conta_debito_automatico_digital": 0.9891978395679136, "sem_correspondencia": 0.0003000600120024005}, "confidence": 0.9691, "input_tokens": 305, "latency_ms": 175.9159000000068} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_vencimento": 0.13938606139386064, "internet_problema_conexao": 0.015698430156984303, "bonus_nao_recebido": 0.0002999700029997001, "negociacao_divida": 0.004399560043995602, "conta_contestacao": 0.0002999700029997001, "conta_segunda_via": 0.04449555044495551, "internet_consumo": 0.0010998900109989004, "vas_contratacao": 0.021497850214978506, "plano_consulta": 9.999000099990004e-05, "conta_debito_automatico_digital": 0.04299570042995701, "conta_explicacao": 0.00019998000199980009, "conta_pagamento_confirmacao": 9.999000099990004e-05, "portabilidade": 9.999000099990004e-05, "marketplace_compra": 9.999000099990004e-05, "vas_cancelamento": 0.7288271172882713, "sem_correspondencia": 0.00039996000399960017}, "confidence": 0.6497, "input_tokens": 307, "latency_ms": 181.75637699999925} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_problema_conexao": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "vas_consulta": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "conta_debito_automatico_digital": 0.9999850002249974, "conta_contestacao": 9.999850002249973e-07, "conta_vencimento": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "plano_troca": 9.999850002249973e-07, "atendimento_humano": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "roaming_cobranca": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 311, "latency_ms": 181.94011499997487} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 125, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.047700000000000006, "conta_explicacao": 0.09810000000000002, "conta_vencimento": 0.022400000000000003, "suporte_configuracao": 0.04240000000000001, "conta_segunda_via": 0.043500000000000004, "conta_pagamento_confirmacao": 0.023300000000000005, "conta_debito_automatico_digital": 0.6758000000000001, "sem_correspondencia": 0.04680000000000001}, "confidence": 0.4114, "input_tokens": 258, "latency_ms": 154.66147000000774} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0006000600060006001, "conta_explicacao": 0.00010001000100010003, "parceiros_ofertas": 0.00030003000300030005, "conta_segunda_via": 0.0007000700070007002, "conta_debito_automatico_digital": 0.9970997099709972, "internet_pacote_adicional": 0.00030003000300030005, "conta_pagamento_confirmacao": 0.00010001000100010003, "beneficios_consulta": 0.00010001000100010003, "roaming_cobranca": 0.00010001000100010003, "conta_vencimento": 0.00010001000100010003, "plano_troca": 0.00010001000100010003, "sem_correspondencia": 0.0004000400040004001}, "confidence": 0.9891, "input_tokens": 297, "latency_ms": 173.90234099997315} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_pacote": 0.010697860427914417, "suporte_sem_sinal": 9.998000399920017e-05, "bonus_nao_recebido": 0.0003999200159968007, "recarga_saldo": 9.998000399920017e-05, "conta_explicacao": 9.998000399920017e-05, "seguranca_perda_roubo": 0.9426114777044591, "seguranca_fraude": 0.015696860627874423, "beneficios_consulta": 9.998000399920017e-05, "conta_vencimento": 0.00019996000799840034, "conta_segunda_via": 0.012997400519896021, "marketplace_pedido": 0.001799640071985603, "internet_consumo": 0.00029994001199760045, "conta_contestacao": 9.998000399920017e-05, "conta_debito_automatico_digital": 0.014197160567886424, "conta_pagamento_confirmacao": 9.998000399920017e-05, "sem_correspondencia": 0.0004999000199960008}, "confidence": 0.8871, "input_tokens": 310, "latency_ms": 175.6072449999806} +{"id": "g0032-conta_debito_automatico_digital-emocional-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"bonus_nao_recebido": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "troca_numero": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "conta_debito_automatico_digital": 0.9999850002249969, "parceiros_ofertas": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 295, "latency_ms": 177.46261299998878} +{"id": "g0032-conta_debito_automatico_digital-emocional-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 105, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"troca_numero": 0.1621, "conta_vencimento": 0.0077, "parceiros_ofertas": 0.0307, "suporte_sem_sinal": 0.0265, "suporte_chip_esim": 0.007, "conta_segunda_via": 0.0286, "conta_explicacao": 0.141, "conta_pagamento_confirmacao": 0.0065, "negociacao_divida": 0.0063, "conta_debito_automatico_digital": 0.3571, "conta_contestacao": 0.02, "sem_correspondencia": 0.2065}, "confidence": 0.2819, "input_tokens": 286, "latency_ms": 168.29056799997488} +{"id": "g0032-conta_debito_automatico_digital-emocional-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"parceiros_ofertas": 9.999890001209992e-07, "conta_pagamento_confirmacao": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "conta_debito_automatico_digital": 0.9999890001209991, "conta_segunda_via": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "vas_consulta": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 279, "latency_ms": 164.8963819999949} +{"id": "g0032-conta_debito_automatico_digital-emocional-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_compra": 9.999850002249973e-07, "roaming_duvida": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "conta_debito_automatico_digital": 0.9999850002249974, "plano_troca": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "conta_vencimento": 9.999850002249973e-07, "reclamacao_atendimento": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 293, "latency_ms": 171.44345799999883} +{"id": "g0032-conta_debito_automatico_digital-emocional-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.012398760123987601, "conta_debito_automatico_digital": 0.978002199780022, "conta_segunda_via": 0.004899510048995101, "sem_correspondencia": 0.0046995300469953}, "confidence": 0.9083, "input_tokens": 155, "latency_ms": 109.08168700001397} +{"id": "g0032-conta_debito_automatico_digital-emocional-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.7478252174782521, "conta_debito_automatico_digital": 0.22157784221577842, "atendimento_humano": 0.0006999300069993001, "conta_explicacao": 0.0004999500049995, "conta_contestacao": 0.0007999200079992001, "roaming_cobranca": 0.0011998800119988001, "seguranca_perda_roubo": 0.012898710128987101, "conta_pagamento_confirmacao": 0.00039996000399960006, "internet_problema_conexao": 0.0004999500049995, "conta_vencimento": 0.011398860113988602, "negociacao_divida": 0.000999900009999, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.7173, "input_tokens": 286, "latency_ms": 192.5416509999991} +{"id": "g0032-conta_debito_automatico_digital-emocional-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "conta_debito_automatico_digital": 0.999993000049, "conta_explicacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 246, "latency_ms": 147.25289899996596} +{"id": "g0032-conta_debito_automatico_digital-emocional-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.037000000000000005, "conta_segunda_via": 0.006500000000000001, "conta_explicacao": 0.0012000000000000001, "conta_debito_automatico_digital": 0.9401000000000002, "conta_vencimento": 0.0015000000000000002, "conta_pagamento_confirmacao": 0.0012000000000000001, "plano_consulta": 0.0011000000000000003, "sem_correspondencia": 0.011400000000000002}, "confidence": 0.8572, "input_tokens": 238, "latency_ms": 142.9159329999834} +{"id": "g0032-conta_debito_automatico_digital-emocional-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9979997999799981, "conta_segunda_via": 0.0011001100110011003, "conta_contestacao": 0.00020002000200020005, "vas_consulta": 0.00010001000100010003, "conta_pagamento_confirmacao": 0.00010001000100010003, "conta_explicacao": 0.00010001000100010003, "conta_vencimento": 0.00010001000100010003, "sem_correspondencia": 0.00030003000300030005}, "confidence": 0.9911, "input_tokens": 236, "latency_ms": 141.15008400000306} +{"id": "g0032-conta_debito_automatico_digital-emocional-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_pacote_adicional": 0.012098790120987898, "conta_segunda_via": 0.012298770122987699, "conta_debito_automatico_digital": 0.9070092990700929, "conta_pagamento_confirmacao": 0.012098790120987898, "conta_contestacao": 0.011798820117988199, "conta_explicacao": 0.011798820117988199, "conta_vencimento": 0.0116988301169883, "sem_correspondencia": 0.021197880211978798}, "confidence": 0.7655, "input_tokens": 242, "latency_ms": 143.65008699996906} +{"id": "g0032-conta_debito_automatico_digital-emocional-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9999970000090003, "conta_segunda_via": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 164, "latency_ms": 104.6007289999693} +{"id": "g0032-conta_debito_automatico_digital-emocional-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.1077, "conta_debito_automatico_digital": 0.8612, "conta_contestacao": 0.0141, "sem_correspondencia": 0.017}, "confidence": 0.6408, "input_tokens": 156, "latency_ms": 101.9625839999776} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0209, "conta_debito_automatico_digital": 0.0245, "conta_segunda_via": 0.0141, "sem_correspondencia": 0.9405}, "confidence": 0.7912, "input_tokens": 164, "latency_ms": 103.22414600000229} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999970000090003, "cancelamento_linha": 9.999970000090002e-07, "portabilidade": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 134, "latency_ms": 95.9585780000225} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_pedido": 0.004299140171965607, "atendimento_humano": 0.00029994001199760045, "fidelidade_resgate": 0.00029994001199760045, "marketplace_compra": 0.024495100979804042, "conta_debito_automatico_digital": 0.8640271945610878, "conta_pagamento_confirmacao": 0.0003999200159968007, "reclamacao_atendimento": 0.00019996000799840034, "conta_segunda_via": 0.09538092381523695, "conta_contestacao": 0.00029994001199760045, "conta_explicacao": 0.00019996000799840034, "conta_vencimento": 0.0065986802639472104, "sem_correspondencia": 0.0034993001399720057}, "confidence": 0.7867, "input_tokens": 284, "latency_ms": 167.20815500002573} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "conta_debito_automatico_digital": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 237, "latency_ms": 139.97892300000103} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9999970000090003, "conta_segunda_via": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 154, "latency_ms": 100.44729200001257} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 0.0272, "conta_segunda_via": 0.0279, "conta_pagamento_confirmacao": 0.0141, "cancelamento_linha": 0.0153, "roaming_pacote": 0.1398, "parceiros_ofertas": 0.0138, "suporte_chip_esim": 0.4257, "conta_vencimento": 0.0145, "negociacao_religacao": 0.0139, "cadastro_atualizacao": 0.2793, "conta_explicacao": 0.0138, "sem_correspondencia": 0.0147}, "confidence": 0.349, "input_tokens": 271, "latency_ms": 172.3732109999787} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.004300860172034407, "conta_contestacao": 0.0012002400480096017, "conta_explicacao": 0.006601320264052811, "conta_segunda_via": 0.13172634526905383, "conta_vencimento": 0.124624924984997, "conta_pagamento_confirmacao": 0.0008001600320064013, "roaming_cobranca": 0.0008001600320064013, "sem_correspondencia": 0.7299459891978396}, "confidence": 0.5994, "input_tokens": 237, "latency_ms": 140.01692499999763} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9968003199680034, "conta_pagamento_confirmacao": 9.999000099990004e-05, "conta_contestacao": 0.0004999500049995001, "conta_vencimento": 0.00039996000399960017, "conta_explicacao": 9.999000099990004e-05, "conta_segunda_via": 0.0013998600139986004, "marketplace_compra": 0.0004999500049995001, "sem_correspondencia": 0.00019998000199980009}, "confidence": 0.9875, "input_tokens": 249, "latency_ms": 158.35822099995767} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0698, "conta_contestacao": 0.3566, "conta_debito_automatico_digital": 0.2788, "sem_correspondencia": 0.2948}, "confidence": 0.0841, "input_tokens": 151, "latency_ms": 133.5841549999941} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9734973497349735, "vas_cancelamento": 0.0021002100210021, "conta_segunda_via": 0.0008000800080008001, "conta_explicacao": 0.011001100110011, "conta_vencimento": 0.0011001100110011003, "conta_contestacao": 0.004300430043004301, "conta_pagamento_confirmacao": 0.005700570057005701, "sem_correspondencia": 0.0015001500150015003}, "confidence": 0.9205, "input_tokens": 242, "latency_ms": 145.0539790000107} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9999850002249978, "recarga_saldo": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "conta_vencimento": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "suporte_sem_sinal": 9.999850002249977e-07, "vas_contratacao": 9.999850002249977e-07, "conta_explicacao": 9.999850002249977e-07, "marketplace_compra": 9.999850002249977e-07, "conta_segunda_via": 9.999850002249977e-07, "bonus_nao_recebido": 9.999850002249977e-07, "conta_debito_automatico_digital": 9.999850002249977e-07, "atendimento_humano": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 170.742276999988} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9797020297970204, "conta_segunda_via": 0.006699330066993301, "conta_contestacao": 0.0044995500449955, "sem_correspondencia": 0.009099090090990901}, "confidence": 0.9132, "input_tokens": 154, "latency_ms": 100.34552799999119} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.9683968396839684, "negociacao_religacao": 0.005000500050005001, "conta_segunda_via": 0.014501450145014501, "sem_correspondencia": 0.0121012101210121}, "confidence": 0.8754, "input_tokens": 145, "latency_ms": 101.70699000002514} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.006399360063993599, "conta_contestacao": 0.005699430056994299, "negociacao_religacao": 0.0036996300369963, "conta_pagamento_confirmacao": 0.9585041495850413, "conta_explicacao": 0.0050994900509949, "conta_segunda_via": 0.0035996400359963993, "conta_debito_automatico_digital": 0.0035996400359963993, "sem_correspondencia": 0.0133986601339866}, "confidence": 0.8807, "input_tokens": 232, "latency_ms": 143.8802029999806} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0001, "conta_segunda_via": 0.0001, "conta_pagamento_confirmacao": 0.9997, "sem_correspondencia": 0.0001}, "confidence": 0.9979, "input_tokens": 150, "latency_ms": 113.19685999995954} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0918, "conta_segunda_via": 0.0135, "fidelidade_pontos": 0.0125, "recarga_realizar": 0.0124, "negociacao_divida": 0.0127, "conta_explicacao": 0.0245, "conta_vencimento": 0.0259, "parceiros_ofertas": 0.0127, "conta_pagamento_confirmacao": 0.0127, "conta_debito_automatico_digital": 0.0127, "negociacao_religacao": 0.0125, "sem_correspondencia": 0.7561}, "confidence": 0.5734, "input_tokens": 284, "latency_ms": 259.04997600002844} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0091009100910091, "conta_pagamento_confirmacao": 0.8433843384338433, "negociacao_religacao": 0.0046004600460046, "sem_correspondencia": 0.1429142914291429}, "confidence": 0.6469, "input_tokens": 140, "latency_ms": 104.85014199997522} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.0020999958000083997, "conta_debito_automatico_digital": 9.99998000004e-05, "conta_contestacao": 0.0998998002003996, "bonus_nao_recebido": 9.999980000039998e-07, "negociacao_religacao": 9.99998000004e-05, "conta_segunda_via": 0.0026999946000108, "atendimento_humano": 0.0008999982000035999, "conta_explicacao": 0.0007999984000032, "beneficios_consulta": 9.999980000039998e-07, "marketplace_compra": 0.0001999996000008, "conta_pagamento_confirmacao": 0.8929982140035719, "sem_correspondencia": 0.0001999996000008}, "confidence": 0.8482, "input_tokens": 282, "latency_ms": 178.49017300000014} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.008899110088991101, "conta_pagamento_confirmacao": 0.9667033296670333, "conta_segunda_via": 0.0026997300269973002, "sem_correspondencia": 0.021697830216978305}, "confidence": 0.8749, "input_tokens": 151, "latency_ms": 111.39960199994903} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 9.998970106079075e-05, "plano_consulta": 0.0001999794021215815, "negociacao_religacao": 0.000399958804243163, "conta_explicacao": 9.998970106079075e-05, "conta_vencimento": 9.998970106079075e-05, "marketplace_compra": 9.998970106079075e-05, "conta_contestacao": 9.998970106079075e-05, "troca_numero": 0.002999691031823722, "suporte_sem_sinal": 9.998970106079074e-07, "conta_pagamento_confirmacao": 0.0021997734233373963, "conta_segunda_via": 9.998970106079075e-05, "bonus_nao_recebido": 9.998970106079075e-05, "seguranca_perda_roubo": 9.998970106079074e-07, "parceiros_ofertas": 9.998970106079074e-07, "conta_debito_automatico_digital": 0.9933976800389561, "sem_correspondencia": 9.998970106079075e-05}, "confidence": 0.9824, "input_tokens": 288, "latency_ms": 164.06255900000133} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"recarga_saldo": 0.014100000000000001, "plano_troca": 0.0009000000000000001, "desconto_retencao": 0.0009000000000000001, "conta_explicacao": 0.0016000000000000003, "conta_pagamento_confirmacao": 0.8214000000000001, "negociacao_religacao": 0.0014000000000000002, "seguranca_perda_roubo": 0.0016000000000000003, "conta_debito_automatico_digital": 0.029200000000000004, "fidelidade_resgate": 0.056900000000000006, "conta_vencimento": 0.028500000000000004, "negociacao_divida": 0.0011000000000000003, "conta_segunda_via": 0.0012000000000000001, "seguranca_fraude": 0.005100000000000001, "conta_contestacao": 0.006600000000000001, "internet_problema_conexao": 0.013100000000000002, "sem_correspondencia": 0.016400000000000005}, "confidence": 0.7001, "input_tokens": 288, "latency_ms": 168.10644800000318} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 9.99997000009e-07, "negociacao_religacao": 9.99997000009e-07, "conta_pagamento_confirmacao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 148, "latency_ms": 96.75538999999844} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.008601720344068814, "seguranca_fraude": 0.0011002200440088019, "suporte_configuracao": 0.00010002000400080016, "reclamacao_atendimento": 0.00010002000400080016, "internet_problema_conexao": 0.004700940188037608, "conta_contestacao": 0.00010002000400080016, "conta_explicacao": 0.011002200440088017, "cadastro_atualizacao": 0.00010002000400080016, "conta_vencimento": 0.0003000600120024004, "conta_pagamento_confirmacao": 0.9685937187437488, "roaming_cobranca": 0.00010002000400080016, "negociacao_religacao": 0.00010002000400080016, "conta_debito_automatico_digital": 0.0007001400280056011, "portabilidade": 0.0022004400880176037, "parceiros_ofertas": 0.00010002000400080016, "sem_correspondencia": 0.002100420084016803}, "confidence": 0.9292, "input_tokens": 288, "latency_ms": 165.67861400000083} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.003, "conta_pagamento_confirmacao": 0.0305, "negociacao_religacao": 0.0053, "sem_correspondencia": 0.9612}, "confidence": 0.8632, "input_tokens": 146, "latency_ms": 101.07994999998482} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.5518000000000001, "conta_pagamento_confirmacao": 0.29580000000000006, "conta_vencimento": 0.024600000000000004, "conta_segunda_via": 0.011200000000000002, "negociacao_religacao": 0.011000000000000001, "conta_contestacao": 0.022900000000000004, "conta_debito_automatico_digital": 0.010700000000000001, "sem_correspondencia": 0.07200000000000001}, "confidence": 0.4211, "input_tokens": 241, "latency_ms": 149.88507100002835} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 1.00019003610686e-06, "conta_pagamento_confirmacao": 0.7978515918024423, "cadastro_atualizacao": 1.00019003610686e-06, "marketplace_compra": 1.00019003610686e-06, "conta_debito_automatico_digital": 1.00019003610686e-06, "vas_cancelamento": 1.00019003610686e-06, "troca_numero": 1.00019003610686e-06, "conta_vencimento": 0.05691081305448034, "conta_segunda_via": 0.1423270421380062, "negociacao_religacao": 1.00019003610686e-06, "conta_explicacao": 1.00019003610686e-06, "conta_contestacao": 1.00019003610686e-06, "bonus_nao_recebido": 0.0027005130974885223, "internet_pacote_adicional": 1.00019003610686e-06, "fidelidade_pontos": 0.00010001900361068602, "sem_correspondencia": 0.00010001900361068602}, "confidence": 0.7689, "input_tokens": 290, "latency_ms": 167.41481799999747} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.2179, "conta_pagamento_confirmacao": 0.62, "negociacao_religacao": 0.0306, "sem_correspondencia": 0.1315}, "confidence": 0.2773, "input_tokens": 157, "latency_ms": 105.9579119999512} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0362, "conta_segunda_via": 0.0062, "conta_pagamento_confirmacao": 0.9133, "sem_correspondencia": 0.0443}, "confidence": 0.7313, "input_tokens": 151, "latency_ms": 101.91563600000109} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0008000800080008001, "negociacao_religacao": 0.0011001100110011003, "conta_pagamento_confirmacao": 0.9963996399639964, "sem_correspondencia": 0.0017001700170017002}, "confidence": 0.9798, "input_tokens": 160, "latency_ms": 106.61456700000826} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0005999400059994001, "conta_pagamento_confirmacao": 0.999000099990001, "negociacao_religacao": 9.999000099990002e-05, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.994, "input_tokens": 151, "latency_ms": 101.89858299997923} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.9999930000490003, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "negociacao_religacao": 9.999930000490002e-07, "conta_vencimento": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 245, "latency_ms": 148.71566400000802} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 9.998880125425956e-05, "internet_problema_conexao": 9.998880125425954e-07, "suporte_configuracao": 9.998880125425954e-07, "conta_pagamento_confirmacao": 0.0029996640376277867, "negociacao_religacao": 9.998880125425954e-07, "roaming_pacote": 9.998880125425954e-07, "conta_explicacao": 9.998880125425954e-07, "conta_segunda_via": 9.998880125425956e-05, "cancelamento_linha": 9.998880125425954e-07, "conta_vencimento": 9.998880125425954e-07, "vas_consulta": 9.998880125425954e-07, "conta_debito_automatico_digital": 0.9967883597037135, "suporte_chip_esim": 9.998880125425954e-07, "marketplace_compra": 9.998880125425954e-07, "plano_consulta": 9.998880125425954e-07, "sem_correspondencia": 9.998880125425954e-07}, "confidence": 0.9921, "input_tokens": 292, "latency_ms": 168.31405199997107} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9955935857970649, "cadastro_atualizacao": 0.0029002726256268084, "conta_explicacao": 0.00020001880176736612, "suporte_chip_esim": 1.0000940088368305e-06, "negociacao_religacao": 1.0000940088368305e-06, "portabilidade": 0.00010000940088368306, "parceiros_ofertas": 1.0000940088368305e-06, "internet_pacote_adicional": 1.0000940088368305e-06, "conta_vencimento": 0.00030002820265104913, "conta_pagamento_confirmacao": 0.00010000940088368306, "seguranca_perda_roubo": 1.0000940088368305e-06, "conta_segunda_via": 0.00030002820265104913, "conta_debito_automatico_digital": 0.00020001880176736612, "negociacao_divida": 1.0000940088368305e-06, "vas_contratacao": 0.00010000940088368306, "sem_correspondencia": 0.00020001880176736612}, "confidence": 0.9874, "input_tokens": 297, "latency_ms": 171.96159100001296} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"beneficios_consulta": 9.999860001959975e-07, "conta_debito_automatico_digital": 0.999886001595978, "recarga_realizar": 9.999860001959975e-07, "internet_problema_conexao": 9.999860001959975e-07, "marketplace_compra": 9.999860001959975e-07, "cancelamento_linha": 9.999860001959975e-07, "desconto_retencao": 9.999860001959975e-07, "conta_contestacao": 9.999860001959975e-07, "conta_segunda_via": 9.999860001959976e-05, "negociacao_religacao": 9.999860001959975e-07, "conta_vencimento": 9.999860001959975e-07, "portabilidade": 9.999860001959975e-07, "recarga_saldo": 9.999860001959975e-07, "conta_explicacao": 9.999860001959975e-07, "atendimento_humano": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9995, "input_tokens": 292, "latency_ms": 169.5384840000429} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"plano_troca": 1.0000880077446815e-06, "roaming_cobranca": 1.0000880077446815e-06, "conta_debito_automatico_digital": 0.0074006512573106436, "conta_contestacao": 0.0003000264023234044, "portabilidade": 0.0038003344294297897, "troca_numero": 1.0000880077446815e-06, "conta_vencimento": 1.0000880077446815e-06, "conta_explicacao": 1.0000880077446815e-06, "internet_pacote_adicional": 1.0000880077446815e-06, "negociacao_religacao": 1.0000880077446815e-06, "marketplace_compra": 1.0000880077446815e-06, "conta_segunda_via": 1.0000880077446815e-06, "parceiros_ofertas": 1.0000880077446815e-06, "conta_pagamento_confirmacao": 0.9884869868548432, "reclamacao_atendimento": 1.0000880077446815e-06, "sem_correspondencia": 1.0000880077446815e-06}, "confidence": 0.9736, "input_tokens": 291, "latency_ms": 174.4163360000357} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.005600000000000001, "conta_contestacao": 0.006000000000000001, "desconto_retencao": 0.027300000000000005, "atendimento_humano": 0.00030000000000000003, "conta_segunda_via": 0.0028000000000000004, "vas_contratacao": 0.006200000000000001, "conta_vencimento": 0.0007000000000000001, "negociacao_divida": 0.00010000000000000002, "cancelamento_linha": 0.00030000000000000003, "beneficios_consulta": 0.00020000000000000004, "plano_troca": 0.00010000000000000002, "conta_pagamento_confirmacao": 0.9480000000000001, "negociacao_religacao": 0.00020000000000000004, "vas_consulta": 0.00020000000000000004, "conta_debito_automatico_digital": 0.00030000000000000003, "sem_correspondencia": 0.0017000000000000001}, "confidence": 0.8967, "input_tokens": 294, "latency_ms": 172.4775889999819} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1569, "conta_segunda_via": 0.1438, "negociacao_religacao": 0.0355, "sem_correspondencia": 0.6638}, "confidence": 0.3075, "input_tokens": 168, "latency_ms": 105.39367299998048} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.6002, "suporte_chip_esim": 0.0036, "conta_contestacao": 0.0035, "negociacao_religacao": 0.2109, "recarga_saldo": 0.0069, "conta_vencimento": 0.0046, "conta_segunda_via": 0.0036, "conta_pagamento_confirmacao": 0.0036, "conta_debito_automatico_digital": 0.0036, "conta_explicacao": 0.007, "internet_problema_conexao": 0.1172, "sem_correspondencia": 0.0353}, "confidence": 0.5177, "input_tokens": 290, "latency_ms": 171.34039199999052} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 179, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.6573, "negociacao_religacao": 0.0115, "conta_segunda_via": 0.0149, "sem_correspondencia": 0.3163}, "confidence": 0.4561, "input_tokens": 175, "latency_ms": 111.3656689999516} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.027402740274027403, "negociacao_religacao": 0.018901890189018902, "conta_pagamento_confirmacao": 0.8053805380538054, "sem_correspondencia": 0.1483148314831483}, "confidence": 0.5448, "input_tokens": 164, "latency_ms": 105.36363599999277} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"suporte_configuracao": 0.010400000000000001, "fidelidade_resgate": 0.9151000000000001, "conta_vencimento": 0.020900000000000002, "negociacao_religacao": 0.007100000000000001, "conta_segunda_via": 0.004400000000000001, "conta_pagamento_confirmacao": 0.006700000000000001, "conta_debito_automatico_digital": 0.0011000000000000003, "recarga_realizar": 0.0023000000000000004, "internet_consumo": 0.0004000000000000001, "conta_contestacao": 0.009300000000000001, "conta_explicacao": 0.0032000000000000006, "sem_correspondencia": 0.019100000000000002}, "confidence": 0.8131, "input_tokens": 317, "latency_ms": 178.24813300001097} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_debito_automatico_digital": 0.00019994001799460167, "vas_cancelamento": 0.00479856043187044, "conta_explicacao": 0.00019994001799460167, "negociacao_divida": 0.00019994001799460167, "conta_segunda_via": 0.00019994001799460167, "portabilidade": 0.011796461061681498, "conta_pagamento_confirmacao": 0.9728081575527344, "troca_numero": 0.0012996101169649107, "vas_contratacao": 0.0037988603418974316, "fidelidade_pontos": 0.0004998500449865041, "conta_contestacao": 0.00019994001799460167, "reclamacao_atendimento": 0.0031990402879136268, "negociacao_religacao": 0.00019994001799460167, "conta_vencimento": 0.00019994001799460167, "roaming_cobranca": 0.00019994001799460167, "sem_correspondencia": 0.00019994001799460167}, "confidence": 0.9387, "input_tokens": 302, "latency_ms": 174.5905160000234} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao", "negociacao_religacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_duvida": 0.018694391682495252, "vas_consulta": 0.018694391682495252, "conta_segunda_via": 0.2340297910626812, "fidelidade_resgate": 0.018794361691492553, "conta_contestacao": 0.08367489753074078, "suporte_sem_sinal": 0.022293312006398083, "negociacao_religacao": 0.3889833050084975, "cadastro_atualizacao": 0.01829451164650605, "negociacao_divida": 0.01829451164650605, "conta_pagamento_confirmacao": 0.13965810256922923, "fidelidade_pontos": 0.018794361691492553, "sem_correspondencia": 0.019794061781465564}, "confidence": 0.2771, "input_tokens": 321, "latency_ms": 182.09935699997004} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"negociacao_divida": 0.0007, "conta_pagamento_confirmacao": 0.4615, "plano_troca": 0.0007, "negociacao_religacao": 0.0229, "roaming_pacote": 0.0008, "conta_segunda_via": 0.001, "marketplace_pedido": 0.4657, "conta_debito_automatico_digital": 0.0011, "conta_vencimento": 0.0384, "conta_contestacao": 0.0013, "conta_explicacao": 0.0009, "sem_correspondencia": 0.005}, "confidence": 0.5991, "input_tokens": 301, "latency_ms": 175.6940600000121} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0478, "conta_segunda_via": 0.0574, "conta_pagamento_confirmacao": 0.1124, "sem_correspondencia": 0.7824}, "confidence": 0.4611, "input_tokens": 173, "latency_ms": 113.08003999999983} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 119, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0292970702929707, "conta_contestacao": 0.14908509149085092, "conta_debito_automatico_digital": 0.024397560243975606, "negociacao_religacao": 0.0527947205279472, "conta_vencimento": 0.025197480251974803, "conta_explicacao": 0.0661933806619338, "conta_pagamento_confirmacao": 0.5106489351064895, "sem_correspondencia": 0.14238576142385762}, "confidence": 0.2661, "input_tokens": 251, "latency_ms": 145.78649800000676} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"negociacao_religacao": 0.0024995000999800043, "portabilidade": 0.004099180163967207, "conta_contestacao": 0.004999000199960009, "conta_debito_automatico_digital": 0.00019996000799840034, "conta_pagamento_confirmacao": 0.01269746050789842, "conta_segunda_via": 0.0006998600279944011, "conta_explicacao": 0.0020995800839832034, "marketplace_compra": 0.0005998800239952009, "seguranca_fraude": 0.9659068186362727, "troca_numero": 0.00029994001199760045, "conta_vencimento": 0.0008998200359928015, "sem_correspondencia": 0.004999000199960009}, "confidence": 0.915, "input_tokens": 299, "latency_ms": 173.93689599998652} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["roaming_cobranca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 175, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.0662, "conta_pagamento_confirmacao": 0.013, "negociacao_religacao": 0.0194, "sem_correspondencia": 0.9014}, "confidence": 0.7071, "input_tokens": 180, "latency_ms": 110.24457199999915} +{"id": "g0042-negociacao_divida-curto_neutro-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9234076592340767, "conta_segunda_via": 0.002499750024997501, "negociacao_religacao": 0.06099390060993902, "sem_correspondencia": 0.013098690130986905}, "confidence": 0.7722, "input_tokens": 143, "latency_ms": 96.68214200002012} +{"id": "g0042-negociacao_divida-curto_neutro-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 1.0001920368710792e-06, "plano_nova_linha": 1.0001920368710792e-06, "negociacao_divida": 0.9822885994110869, "roaming_pacote": 1.0001920368710792e-06, "recarga_realizar": 1.0001920368710792e-06, "conta_explicacao": 0.0003000576110613237, "fidelidade_pontos": 0.00020003840737421586, "suporte_configuracao": 1.0001920368710792e-06, "conta_vencimento": 1.0001920368710792e-06, "troca_numero": 1.0001920368710792e-06, "beneficios_consulta": 0.00010001920368710793, "negociacao_religacao": 0.010902093201894763, "conta_debito_automatico_digital": 0.005901133017539367, "marketplace_pedido": 0.00010001920368710793, "cadastro_atualizacao": 1.0001920368710792e-06, "sem_correspondencia": 0.00020003840737421586}, "confidence": 0.9613, "input_tokens": 282, "latency_ms": 162.8162960000168} +{"id": "g0042-negociacao_divida-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.126, "conta_segunda_via": 0.0309, "conta_explicacao": 0.5203, "sem_correspondencia": 0.3228}, "confidence": 0.2257, "input_tokens": 141, "latency_ms": 95.10778399999253} +{"id": "g0042-negociacao_divida-curto_neutro-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.33140000000000003, "conta_segunda_via": 0.022200000000000004, "negociacao_religacao": 0.05820000000000001, "sem_correspondencia": 0.5882000000000001}, "confidence": 0.3305, "input_tokens": 140, "latency_ms": 95.28617400002304} +{"id": "g0042-negociacao_divida-curto_neutro-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 9.99985000224997e-07, "troca_numero": 9.99985000224997e-07, "desconto_retencao": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "plano_troca": 9.99985000224997e-07, "negociacao_divida": 0.9999850002249969, "roaming_duvida": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 168.81361899999092} +{"id": "g0042-negociacao_divida-curto_neutro-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"negociacao_religacao": 0.0037000000000000006, "parceiros_ofertas": 0.00030000000000000003, "atendimento_humano": 0.0021000000000000003, "plano_consulta": 0.6710000000000002, "recarga_saldo": 0.0023000000000000004, "roaming_pacote": 0.00030000000000000003, "marketplace_pedido": 0.005400000000000001, "conta_segunda_via": 0.0039000000000000003, "suporte_configuracao": 0.0032000000000000006, "negociacao_divida": 0.004900000000000001, "plano_troca": 0.26170000000000004, "conta_contestacao": 0.0048000000000000004, "beneficios_consulta": 0.030900000000000004, "suporte_chip_esim": 0.0014000000000000002, "portabilidade": 0.0015000000000000002, "sem_correspondencia": 0.0026000000000000003}, "confidence": 0.6636, "input_tokens": 289, "latency_ms": 167.57929800002103} +{"id": "g0042-negociacao_divida-curto_neutro-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"beneficios_consulta": 9.999000099990004e-05, "internet_pacote_adicional": 0.00019998000199980009, "portabilidade": 9.999000099990004e-05, "negociacao_divida": 0.9754024597540248, "recarga_nao_creditada": 0.00039996000399960017, "roaming_cobranca": 9.999000099990004e-05, "cancelamento_linha": 0.005099490050994902, "vas_consulta": 9.999000099990004e-05, "conta_vencimento": 9.999000099990004e-05, "negociacao_religacao": 0.012098790120987904, "plano_troca": 9.999000099990004e-05, "fidelidade_resgate": 0.003699630036996301, "conta_segunda_via": 9.999000099990004e-05, "internet_consumo": 9.999000099990004e-05, "fidelidade_pontos": 0.00039996000399960017, "sem_correspondencia": 0.0018998100189981007}, "confidence": 0.9452, "input_tokens": 286, "latency_ms": 164.679719999981} +{"id": "g0042-negociacao_divida-curto_neutro-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"troca_numero": 0.0008, "internet_problema_conexao": 0.0005, "conta_segunda_via": 0.0135, "negociacao_religacao": 0.0158, "negociacao_divida": 0.9649, "suporte_chip_esim": 0.0007, "marketplace_compra": 0.0007, "sem_correspondencia": 0.0031}, "confidence": 0.9056, "input_tokens": 219, "latency_ms": 134.78751899998542} +{"id": "g0042-negociacao_divida-curto_neutro-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.0013000000000000002, "plano_troca": 0.00020000000000000006, "roaming_duvida": 0.010600000000000002, "seguranca_perda_roubo": 0.0028000000000000004, "negociacao_divida": 0.9782000000000002, "negociacao_religacao": 0.004000000000000001, "cadastro_atualizacao": 0.00020000000000000006, "internet_consumo": 0.0005000000000000001, "parceiros_ofertas": 0.0005000000000000001, "recarga_realizar": 0.00030000000000000003, "cancelamento_linha": 0.0009000000000000002, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.9433, "input_tokens": 277, "latency_ms": 163.08515500003296} +{"id": "g0042-negociacao_divida-curto_neutro-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.063, "negociacao_religacao": 0.7082, "conta_segunda_via": 0.2077, "sem_correspondencia": 0.0211}, "confidence": 0.4038, "input_tokens": 141, "latency_ms": 93.55870699999969} +{"id": "g0042-negociacao_divida-curto_neutro-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"roaming_cobranca": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "negociacao_divida": 0.9999890001209993, "conta_segunda_via": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 178.78706499999453} +{"id": "g0042-negociacao_divida-curto_neutro-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"atendimento_humano": 9.999930000489998e-05, "fidelidade_pontos": 9.999930000489998e-07, "roaming_cobranca": 9.999930000489998e-07, "negociacao_religacao": 0.0327997704016072, "conta_explicacao": 9.999930000489998e-05, "negociacao_divida": 0.9665932338473632, "conta_segunda_via": 9.999930000489998e-07, "beneficios_consulta": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "seguranca_fraude": 0.0003999972000195999, "parceiros_ofertas": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 0.9394, "input_tokens": 275, "latency_ms": 172.87694599997394} +{"id": "g0045-negociacao_divida-regionalismo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.1256, "conta_segunda_via": 0.0299, "negociacao_divida": 0.0307, "sem_correspondencia": 0.8138}, "confidence": 0.5383, "input_tokens": 164, "latency_ms": 114.58734699999695} +{"id": "g0045-negociacao_divida-regionalismo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"desconto_retencao": 0.0005001000200040008, "negociacao_divida": 0.7889577915583117, "suporte_chip_esim": 0.004000800160032006, "plano_troca": 0.00010002000400080017, "beneficios_consulta": 0.00010002000400080017, "conta_segunda_via": 0.008601720344068815, "recarga_realizar": 0.00010002000400080017, "bonus_nao_recebido": 0.0014002800560112022, "negociacao_religacao": 0.19123824764952993, "conta_pagamento_confirmacao": 0.0003000600120024005, "recarga_saldo": 0.00010002000400080017, "sem_correspondencia": 0.004600920184036808}, "confidence": 0.754, "input_tokens": 305, "latency_ms": 190.40606999999454} +{"id": "g0045-negociacao_divida-regionalismo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.2997, "negociacao_divida": 0.4525, "conta_segunda_via": 0.057, "sem_correspondencia": 0.1908}, "confidence": 0.1349, "input_tokens": 158, "latency_ms": 109.46724699999777} +{"id": "g0045-negociacao_divida-regionalismo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.999199000800999, "negociacao_religacao": 0.0006999993000006999, "conta_segunda_via": 9.999990000009998e-07, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9949, "input_tokens": 155, "latency_ms": 107.25760700000819} +{"id": "g0045-negociacao_divida-regionalismo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 136, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_vencimento": 0.005200520052005201, "recarga_saldo": 0.004900490049004901, "negociacao_divida": 0.28372837283728375, "vas_cancelamento": 0.10921092109210923, "bonus_nao_recebido": 0.05240524052405241, "vas_contratacao": 0.022902290229022904, "suporte_chip_esim": 0.014601460146014603, "conta_pagamento_confirmacao": 0.0027002700270027007, "internet_consumo": 0.012801280128012803, "conta_segunda_via": 0.03510351035103511, "negociacao_religacao": 0.39483948394839485, "sem_correspondencia": 0.06160616061606161}, "confidence": 0.3223, "input_tokens": 308, "latency_ms": 192.95925300002637} +{"id": "g0045-negociacao_divida-regionalismo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0585, "conta_segunda_via": 0.0167, "negociacao_divida": 0.8973, "sem_correspondencia": 0.0275}, "confidence": 0.6895, "input_tokens": 163, "latency_ms": 113.51747999998452} +{"id": "g0045-negociacao_divida-regionalismo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 1.000290084124396e-06, "vas_cancelamento": 1.000290084124396e-06, "portabilidade": 1.000290084124396e-06, "atendimento_humano": 1.000290084124396e-06, "negociacao_divida": 0.9995898810655088, "marketplace_compra": 1.000290084124396e-06, "plano_troca": 1.000290084124396e-06, "suporte_sem_sinal": 1.000290084124396e-06, "conta_vencimento": 1.000290084124396e-06, "negociacao_religacao": 0.0004001160336497584, "seguranca_fraude": 1.000290084124396e-06, "sem_correspondencia": 1.000290084124396e-06}, "confidence": 0.9973, "input_tokens": 294, "latency_ms": 172.1498069999825} +{"id": "g0045-negociacao_divida-regionalismo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 9.99997000009e-07, "negociacao_religacao": 9.99997000009e-07, "negociacao_divida": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 157, "latency_ms": 102.3777230000178} +{"id": "g0045-negociacao_divida-regionalismo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.8111886433589932, "internet_pacote_adicional": 9.999860001959975e-07, "roaming_pacote": 9.999860001959975e-07, "conta_segunda_via": 9.999860001959975e-07, "conta_debito_automatico_digital": 9.999860001959975e-07, "cadastro_atualizacao": 9.999860001959975e-07, "roaming_cobranca": 9.999860001959975e-07, "suporte_configuracao": 9.999860001959975e-07, "negociacao_religacao": 0.18879735683700433, "marketplace_pedido": 9.999860001959975e-07, "internet_consumo": 9.999860001959975e-07, "roaming_duvida": 9.999860001959975e-07, "portabilidade": 9.999860001959975e-07, "conta_pagamento_confirmacao": 9.999860001959975e-07, "marketplace_compra": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.8253, "input_tokens": 303, "latency_ms": 176.9686470000238} +{"id": "g0045-negociacao_divida-regionalismo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.017, "negociacao_divida": 0.8465, "conta_segunda_via": 0.1306, "sem_correspondencia": 0.0059}, "confidence": 0.6347, "input_tokens": 154, "latency_ms": 98.36844900002006} +{"id": "g0045-negociacao_divida-regionalismo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 131, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"bonus_nao_recebido": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "roaming_cobranca": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "negociacao_divida": 0.9999890001209993, "fidelidade_resgate": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "internet_consumo": 9.999890001209994e-07, "conta_segunda_via": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 305, "latency_ms": 171.9168949999812} +{"id": "g0045-negociacao_divida-regionalismo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"recarga_saldo": 0.0014000000000000002, "negociacao_divida": 0.3622000000000001, "fidelidade_resgate": 0.44450000000000006, "plano_troca": 0.006000000000000001, "recarga_realizar": 0.0027000000000000006, "conta_segunda_via": 0.0014000000000000002, "beneficios_consulta": 0.0015000000000000002, "negociacao_religacao": 0.061900000000000004, "atendimento_humano": 0.0009000000000000001, "vas_contratacao": 0.047200000000000006, "conta_contestacao": 0.0019000000000000002, "conta_vencimento": 0.03440000000000001, "roaming_duvida": 0.016000000000000004, "seguranca_fraude": 0.005300000000000001, "suporte_configuracao": 0.0013000000000000002, "sem_correspondencia": 0.011400000000000002}, "confidence": 0.4923, "input_tokens": 320, "latency_ms": 214.6318650000012} +{"id": "g0048-negociacao_divida-indireto_multiplo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0023, "conta_segunda_via": 0.0023, "negociacao_religacao": 0.0056, "sem_correspondencia": 0.9898}, "confidence": 0.9515, "input_tokens": 155, "latency_ms": 106.18074499996055} +{"id": "g0048-negociacao_divida-indireto_multiplo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao", "conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"negociacao_divida": 0.00020000000000000004, "negociacao_religacao": 0.00020000000000000004, "conta_segunda_via": 0.9984000000000001, "sem_correspondencia": 0.0012000000000000001}, "confidence": 0.9906, "input_tokens": 163, "latency_ms": 107.37274499996374} +{"id": "g0048-negociacao_divida-indireto_multiplo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.2937412517496501, "recarga_nao_creditada": 0.04309138172365527, "vas_cancelamento": 0.034693061387722456, "seguranca_fraude": 0.16656668666266747, "suporte_configuracao": 0.13067386522695462, "negociacao_divida": 0.2768446310737852, "conta_segunda_via": 0.022595480903819236, "sem_correspondencia": 0.03179364127174565}, "confidence": 0.1694, "input_tokens": 244, "latency_ms": 149.2365310000423} +{"id": "g0048-negociacao_divida-indireto_multiplo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_divida", "negociacao_religacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 1.0000930086498043e-06, "parceiros_ofertas": 1.0000930086498043e-06, "vas_contratacao": 1.0000930086498043e-06, "cadastro_atualizacao": 1.0000930086498043e-06, "negociacao_divida": 1.0000930086498043e-06, "conta_segunda_via": 1.0000930086498043e-06, "negociacao_religacao": 0.9999929993489395, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9994, "input_tokens": 228, "latency_ms": 133.88327399997024} +{"id": "g0048-negociacao_divida-indireto_multiplo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.996787041768457, "conta_segunda_via": 9.999870001689977e-07, "marketplace_compra": 9.999870001689977e-07, "vas_contratacao": 9.999870001689977e-07, "recarga_saldo": 9.999870001689977e-07, "plano_troca": 9.999870001689977e-07, "fidelidade_pontos": 9.999870001689978e-05, "internet_consumo": 9.999870001689977e-07, "cadastro_atualizacao": 9.999870001689977e-07, "cancelamento_linha": 9.999870001689977e-07, "suporte_chip_esim": 9.999870001689977e-07, "conta_contestacao": 9.999870001689977e-07, "negociacao_religacao": 0.003099959700523893, "internet_pacote_adicional": 9.999870001689977e-07, "plano_nova_linha": 9.999870001689977e-07, "sem_correspondencia": 9.999870001689977e-07}, "confidence": 0.9921, "input_tokens": 299, "latency_ms": 189.14827499997955} +{"id": "g0048-negociacao_divida-indireto_multiplo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"roaming_duvida": 0.0002999997000003, "conta_segunda_via": 0.0007999992000008001, "negociacao_religacao": 0.0007999992000008001, "seguranca_perda_roubo": 0.0002999997000003, "cadastro_atualizacao": 9.99999000001e-07, "marketplace_compra": 0.0007999992000008001, "negociacao_divida": 0.9950990049009951, "conta_contestacao": 9.999990000010002e-05, "conta_explicacao": 0.0002999997000003, "fidelidade_pontos": 0.0011999988000012, "troca_numero": 9.999990000010002e-05, "sem_correspondencia": 0.00019999980000020003}, "confidence": 0.9835, "input_tokens": 301, "latency_ms": 190.07220699995742} +{"id": "g0048-negociacao_divida-indireto_multiplo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.010797840431913616, "beneficios_consulta": 0.0024995000999800034, "seguranca_fraude": 0.00809838032393521, "vas_consulta": 0.01489702059588082, "conta_explicacao": 0.0674865026994601, "vas_contratacao": 0.001499700059988002, "marketplace_compra": 0.001399720055988802, "suporte_sem_sinal": 0.0004999000199960007, "cancelamento_linha": 0.5613877224555088, "marketplace_pedido": 0.0016996600679864023, "recarga_nao_creditada": 0.008598280343931211, "negociacao_religacao": 0.0018996200759848027, "reclamacao_atendimento": 0.0015996800639872023, "negociacao_divida": 0.3153369326134772, "conta_segunda_via": 0.0005998800239952008, "sem_correspondencia": 0.0016996600679864023}, "confidence": 0.5863, "input_tokens": 295, "latency_ms": 180.48791000001074} +{"id": "g0048-negociacao_divida-indireto_multiplo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"marketplace_compra": 0.00010002000400080017, "conta_contestacao": 0.0003000600120024005, "conta_segunda_via": 0.00010002000400080017, "conta_debito_automatico_digital": 0.00010002000400080017, "negociacao_divida": 0.0003000600120024005, "vas_consulta": 0.00010002000400080017, "atendimento_humano": 0.00010002000400080017, "recarga_realizar": 0.9981996399279857, "internet_pacote_adicional": 0.00010002000400080017, "negociacao_religacao": 0.00020004000800160035, "desconto_retencao": 0.00020004000800160035, "sem_correspondencia": 0.00020004000800160035}, "confidence": 0.9922, "input_tokens": 289, "latency_ms": 171.62425999998732} +{"id": "g0048-negociacao_divida-indireto_multiplo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0014, "negociacao_divida": 0.9979, "conta_segunda_via": 0.0001, "sem_correspondencia": 0.0006}, "confidence": 0.9882, "input_tokens": 147, "latency_ms": 99.21224800001482} +{"id": "g0048-negociacao_divida-indireto_multiplo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.0866913308669133, "negociacao_divida": 0.28097190280971907, "negociacao_religacao": 0.05579442055794421, "sem_correspondencia": 0.5765423457654235}, "confidence": 0.2446, "input_tokens": 148, "latency_ms": 100.23698200001263} +{"id": "g0048-negociacao_divida-indireto_multiplo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "roaming_pacote": 9.999930000489998e-07, "marketplace_pedido": 9.999930000489998e-07, "negociacao_religacao": 9.999930000489998e-07, "conta_segunda_via": 9.999930000489998e-07, "negociacao_divida": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 131.38938400004463} +{"id": "g0048-negociacao_divida-indireto_multiplo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 119, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"plano_consulta": 1.0000930086498043e-06, "desconto_retencao": 0.00010000930086498044, "roaming_cobranca": 1.0000930086498043e-06, "suporte_configuracao": 1.0000930086498043e-06, "fidelidade_resgate": 0.9886919483511966, "internet_problema_conexao": 1.0000930086498043e-06, "negociacao_religacao": 0.00010000930086498044, "negociacao_divida": 0.010700995192552906, "conta_segunda_via": 1.0000930086498043e-06, "internet_pacote_adicional": 1.0000930086498043e-06, "conta_debito_automatico_digital": 0.00040003720345992177, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9737, "input_tokens": 294, "latency_ms": 178.54272199997467} +{"id": "g0050-negociacao_religacao-informal_abreviado-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"recarga_saldo": 0.0011002200440088019, "recarga_realizar": 0.0011002200440088019, "bonus_nao_recebido": 0.0012002400480096017, "troca_numero": 0.130126025205041, "conta_segunda_via": 0.0011002200440088019, "vas_cancelamento": 0.0014002800560112022, "vas_consulta": 0.0011002200440088019, "reclamacao_atendimento": 0.0011002200440088019, "negociacao_divida": 0.0011002200440088019, "negociacao_religacao": 0.008301660332066413, "plano_troca": 0.0011002200440088019, "conta_pagamento_confirmacao": 0.0012002400480096017, "cadastro_atualizacao": 0.0012002400480096017, "suporte_sem_sinal": 0.0011002200440088019, "seguranca_perda_roubo": 0.8395679135827165, "sem_correspondencia": 0.008201640328065614}, "confidence": 0.7886, "input_tokens": 295, "latency_ms": 193.0725979999579} +{"id": "g0050-negociacao_religacao-informal_abreviado-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0392, "bonus_nao_recebido": 0.0589, "roaming_duvida": 0.1725, "beneficios_consulta": 0.0398, "conta_debito_automatico_digital": 0.0395, "internet_pacote_adicional": 0.2376, "suporte_sem_sinal": 0.0503, "reclamacao_atendimento": 0.0407, "conta_pagamento_confirmacao": 0.038, "marketplace_pedido": 0.0398, "negociacao_divida": 0.041, "seguranca_perda_roubo": 0.0405, "vas_contratacao": 0.0412, "suporte_chip_esim": 0.0395, "negociacao_religacao": 0.0395, "sem_correspondencia": 0.042}, "confidence": 0.0953, "input_tokens": 293, "latency_ms": 191.87718000000586} +{"id": "g0050-negociacao_religacao-informal_abreviado-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"cadastro_atualizacao": 0.0022004400880176037, "troca_numero": 0.14122824564912984, "conta_segunda_via": 0.0021004200840168035, "recarga_nao_creditada": 0.0022004400880176037, "conta_vencimento": 0.0022004400880176037, "negociacao_religacao": 0.0021004200840168035, "marketplace_pedido": 0.0021004200840168035, "negociacao_divida": 0.0021004200840168035, "vas_consulta": 0.0021004200840168035, "internet_problema_conexao": 0.7131426285257052, "conta_pagamento_confirmacao": 0.0021004200840168035, "conta_contestacao": 0.0037007401480296065, "suporte_sem_sinal": 0.08391678335667134, "reclamacao_atendimento": 0.0021004200840168035, "plano_consulta": 0.0021004200840168035, "sem_correspondencia": 0.03460692138427686}, "confidence": 0.6366, "input_tokens": 293, "latency_ms": 184.52408500002093} +{"id": "g0050-negociacao_religacao-informal_abreviado-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.0009001800360072016, "fidelidade_pontos": 0.00030006001200240054, "suporte_chip_esim": 0.017603520704140833, "cancelamento_linha": 0.24314862972594525, "parceiros_ofertas": 0.00020004000800160037, "suporte_sem_sinal": 0.0009001800360072016, "reclamacao_atendimento": 0.00020004000800160037, "seguranca_fraude": 0.05091018203640729, "recarga_saldo": 0.0007001400280056012, "conta_pagamento_confirmacao": 0.00020004000800160037, "internet_pacote_adicional": 0.00020004000800160037, "desconto_retencao": 0.00020004000800160037, "negociacao_divida": 0.00020004000800160037, "vas_cancelamento": 0.6829365873174635, "conta_debito_automatico_digital": 0.00020004000800160037, "sem_correspondencia": 0.0012002400480096021}, "confidence": 0.6867, "input_tokens": 289, "latency_ms": 167.3410669999953} +{"id": "g0050-negociacao_religacao-informal_abreviado-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.151, "negociacao_religacao": 0.208, "suporte_sem_sinal": 0.3642, "sem_correspondencia": 0.2768}, "confidence": 0.0367, "input_tokens": 147, "latency_ms": 108.76070799997706} +{"id": "g0050-negociacao_religacao-informal_abreviado-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.9242924292429243, "suporte_sem_sinal": 0.012801280128012802, "conta_pagamento_confirmacao": 0.012501250125012502, "sem_correspondencia": 0.050405040504050404}, "confidence": 0.7589, "input_tokens": 147, "latency_ms": 99.63408900000559} +{"id": "g0050-negociacao_religacao-informal_abreviado-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7933000000000001, "negociacao_religacao": 0.045700000000000005, "conta_pagamento_confirmacao": 0.04880000000000001, "sem_correspondencia": 0.11220000000000001}, "confidence": 0.4824, "input_tokens": 146, "latency_ms": 99.22653500001388} +{"id": "g0050-negociacao_religacao-informal_abreviado-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"troca_numero": 0.036996300369962994, "seguranca_fraude": 0.27987201279872004, "negociacao_divida": 0.009199080091990799, "negociacao_religacao": 0.0340965903409659, "roaming_pacote": 0.0088991100889911, "suporte_sem_sinal": 0.05779422057794219, "parceiros_ofertas": 0.008999100089990998, "cadastro_atualizacao": 0.026897310268973098, "bonus_nao_recebido": 0.011298870112988697, "fidelidade_resgate": 0.12888711128887106, "reclamacao_atendimento": 0.0186981301869813, "roaming_duvida": 0.0523947605239476, "desconto_retencao": 0.0087991200879912, "conta_pagamento_confirmacao": 0.009799020097990198, "atendimento_humano": 0.07349265073492649, "sem_correspondencia": 0.23387661233876608}, "confidence": 0.2262, "input_tokens": 291, "latency_ms": 176.9347129999801} +{"id": "g0050-negociacao_religacao-informal_abreviado-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.15448455154484553, "suporte_chip_esim": 0.0380961903809619, "conta_pagamento_confirmacao": 0.1700829917008299, "parceiros_ofertas": 0.0212978702129787, "conta_contestacao": 0.017198280171982803, "negociacao_divida": 0.016698330166983303, "negociacao_religacao": 0.016698330166983303, "sem_correspondencia": 0.5654434556544345}, "confidence": 0.3628, "input_tokens": 234, "latency_ms": 144.35365100001718} +{"id": "g0050-negociacao_religacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0003000264023234044, "roaming_cobranca": 1.0000880077446813e-06, "reclamacao_atendimento": 1.0000880077446813e-06, "suporte_configuracao": 1.0000880077446813e-06, "desconto_retencao": 1.0000880077446813e-06, "internet_pacote_adicional": 1.0000880077446813e-06, "cancelamento_linha": 0.9994879549400345, "roaming_pacote": 0.00010000880077446815, "roaming_duvida": 1.0000880077446813e-06, "vas_cancelamento": 1.0000880077446813e-06, "suporte_sem_sinal": 1.0000880077446813e-06, "troca_numero": 0.00010000880077446815, "conta_pagamento_confirmacao": 1.0000880077446813e-06, "plano_troca": 1.0000880077446813e-06, "negociacao_divida": 1.0000880077446813e-06, "sem_correspondencia": 1.0000880077446813e-06}, "confidence": 0.9979, "input_tokens": 288, "latency_ms": 165.8693269999958} +{"id": "g0050-negociacao_religacao-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_pontos": 0.006099999999999999, "negociacao_divida": 0.0025999999999999994, "seguranca_perda_roubo": 0.010999999999999998, "plano_nova_linha": 0.5660999999999999, "suporte_sem_sinal": 0.015999999999999997, "conta_segunda_via": 0.0025999999999999994, "roaming_duvida": 0.0026999999999999997, "atendimento_humano": 0.35309999999999997, "conta_contestacao": 0.0025999999999999994, "conta_pagamento_confirmacao": 0.0026999999999999997, "fidelidade_resgate": 0.025099999999999994, "sem_correspondencia": 0.009399999999999999}, "confidence": 0.577, "input_tokens": 287, "latency_ms": 171.5526439999735} +{"id": "g0050-negociacao_religacao-informal_abreviado-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_pacote": 0.015298470152984698, "negociacao_divida": 0.015398460153984599, "plano_troca": 0.016098390160983897, "conta_vencimento": 0.0158984101589841, "negociacao_religacao": 0.014898510148985099, "bonus_nao_recebido": 0.015698430156984296, "internet_problema_conexao": 0.47865213478652124, "internet_consumo": 0.021797820217978197, "conta_pagamento_confirmacao": 0.011098890110988899, "internet_pacote_adicional": 0.014898510148985099, "recarga_nao_creditada": 0.0147985201479852, "suporte_sem_sinal": 0.014898510148985099, "reclamacao_atendimento": 0.015198480151984798, "recarga_saldo": 0.0157984201579842, "plano_nova_linha": 0.28997100289970995, "sem_correspondencia": 0.0295970402959704}, "confidence": 0.4034, "input_tokens": 293, "latency_ms": 175.25220200002423} +{"id": "g0051-negociacao_religacao-erros_digitacao-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"roaming_pacote": 0.0055, "suporte_sem_sinal": 0.0005, "conta_contestacao": 0.0003, "plano_troca": 0.0003, "negociacao_religacao": 0.0081, "conta_pagamento_confirmacao": 0.9738, "negociacao_divida": 0.0001, "plano_nova_linha": 0.0096, "portabilidade": 0.0007, "atendimento_humano": 0.0003, "marketplace_compra": 0.0004, "sem_correspondencia": 0.0004}, "confidence": 0.9349, "input_tokens": 282, "latency_ms": 167.069841} +{"id": "g0051-negociacao_religacao-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"suporte_sem_sinal": 0.011801180118011798, "troca_numero": 0.6692669266926691, "negociacao_divida": 0.0028002800280027998, "conta_pagamento_confirmacao": 0.0029002900290028993, "bonus_nao_recebido": 0.0028002800280027998, "plano_consulta": 0.0028002800280027998, "recarga_saldo": 0.004400440044004399, "roaming_cobranca": 0.1884188418841884, "conta_explicacao": 0.0030003000300029997, "reclamacao_atendimento": 0.07320732073207319, "seguranca_fraude": 0.013701370137013698, "sem_correspondencia": 0.024902490249024894}, "confidence": 0.5631, "input_tokens": 285, "latency_ms": 171.9445569999607} +{"id": "g0051-negociacao_religacao-erros_digitacao-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_vencimento": 0.0004000000000000001, "seguranca_perda_roubo": 0.0035000000000000005, "negociacao_religacao": 0.0030000000000000005, "cancelamento_linha": 0.9742000000000001, "negociacao_divida": 0.0005000000000000001, "parceiros_ofertas": 0.0004000000000000001, "plano_consulta": 0.0008000000000000001, "conta_pagamento_confirmacao": 0.007600000000000001, "suporte_sem_sinal": 0.005100000000000001, "conta_contestacao": 0.0012000000000000001, "vas_contratacao": 0.0008000000000000001, "sem_correspondencia": 0.0025000000000000005}, "confidence": 0.931, "input_tokens": 281, "latency_ms": 163.01705699999047} +{"id": "g0051-negociacao_religacao-erros_digitacao-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_pagamento_confirmacao": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "plano_troca": 9.99985000224997e-07, "negociacao_divida": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "cadastro_atualizacao": 9.99985000224997e-07, "internet_pacote_adicional": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "cancelamento_linha": 0.9999850002249969, "recarga_saldo": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 296, "latency_ms": 173.36852899995847} +{"id": "g0051-negociacao_religacao-erros_digitacao-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.25345069013802757, "bonus_nao_recebido": 0.08491698339667933, "suporte_sem_sinal": 0.09861972394478893, "conta_pagamento_confirmacao": 0.08281656331266252, "plano_troca": 0.08641728345669134, "portabilidade": 0.08991798359671932, "negociacao_religacao": 0.1811362272454491, "sem_correspondencia": 0.12272454490898178}, "confidence": 0.0444, "input_tokens": 240, "latency_ms": 144.40156199998455} +{"id": "g0051-negociacao_religacao-erros_digitacao-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0065000000000000014, "fidelidade_pontos": 0.06050000000000002, "suporte_chip_esim": 0.0066000000000000026, "reclamacao_atendimento": 0.0065000000000000014, "marketplace_pedido": 0.007200000000000002, "suporte_sem_sinal": 0.007000000000000003, "parceiros_ofertas": 0.0065000000000000014, "conta_pagamento_confirmacao": 0.6396000000000002, "conta_debito_automatico_digital": 0.009500000000000003, "seguranca_perda_roubo": 0.17070000000000005, "cadastro_atualizacao": 0.006400000000000002, "portabilidade": 0.02860000000000001, "conta_vencimento": 0.007900000000000004, "plano_consulta": 0.0065000000000000014, "negociacao_divida": 0.0065000000000000014, "sem_correspondencia": 0.023500000000000007}, "confidence": 0.5207, "input_tokens": 296, "latency_ms": 169.71931699998777} +{"id": "g0051-negociacao_religacao-erros_digitacao-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.36999999999999994, "conta_pagamento_confirmacao": 0.006399999999999999, "negociacao_divida": 0.006299999999999998, "parceiros_ofertas": 0.006499999999999998, "atendimento_humano": 0.29319999999999996, "roaming_duvida": 0.014499999999999997, "suporte_sem_sinal": 0.29589999999999994, "sem_correspondencia": 0.007199999999999998}, "confidence": 0.3837, "input_tokens": 223, "latency_ms": 140.41189499999973} +{"id": "g0051-negociacao_religacao-erros_digitacao-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_pagamento_confirmacao": 0.0139, "negociacao_religacao": 0.0548, "atendimento_humano": 0.1404, "conta_vencimento": 0.0129, "recarga_realizar": 0.0216, "plano_troca": 0.0136, "negociacao_divida": 0.0129, "fidelidade_pontos": 0.013, "suporte_sem_sinal": 0.092, "suporte_configuracao": 0.0878, "plano_nova_linha": 0.498, "sem_correspondencia": 0.0391}, "confidence": 0.3113, "input_tokens": 284, "latency_ms": 175.36604700001135} +{"id": "g0051-negociacao_religacao-erros_digitacao-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"suporte_configuracao": 0.003, "roaming_cobranca": 0.755, "negociacao_religacao": 0.0032, "plano_consulta": 0.0031, "recarga_realizar": 0.0057, "internet_problema_conexao": 0.0571, "seguranca_perda_roubo": 0.1267, "conta_pagamento_confirmacao": 0.0047, "negociacao_divida": 0.003, "suporte_sem_sinal": 0.0054, "portabilidade": 0.0246, "sem_correspondencia": 0.0085}, "confidence": 0.6284, "input_tokens": 290, "latency_ms": 188.3360850000031} +{"id": "g0051-negociacao_religacao-erros_digitacao-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_divida": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "atendimento_humano": 9.999850002249973e-07, "cancelamento_linha": 0.9999850002249974, "reclamacao_atendimento": 9.999850002249973e-07, "conta_vencimento": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "suporte_sem_sinal": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "parceiros_ofertas": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 166.51646299999356} +{"id": "g0051-negociacao_religacao-erros_digitacao-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.1234, "plano_consulta": 0.1249, "seguranca_perda_roubo": 0.1218, "recarga_saldo": 0.13, "conta_pagamento_confirmacao": 0.0639, "negociacao_religacao": 0.1852, "suporte_sem_sinal": 0.1288, "sem_correspondencia": 0.122}, "confidence": 0.015, "input_tokens": 233, "latency_ms": 157.35640000002604} +{"id": "g0051-negociacao_religacao-erros_digitacao-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.008899110088991103, "suporte_sem_sinal": 0.06109389061093892, "troca_numero": 0.15818418158184186, "reclamacao_atendimento": 0.02159784021597841, "conta_segunda_via": 0.009899010098990104, "conta_pagamento_confirmacao": 0.014398560143985604, "plano_nova_linha": 0.375062493750625, "beneficios_consulta": 0.008399160083991603, "negociacao_divida": 0.011198880111988803, "plano_troca": 0.008399160083991603, "conta_vencimento": 0.008499150084991504, "sem_correspondencia": 0.3143685631436857}, "confidence": 0.3575, "input_tokens": 277, "latency_ms": 201.77392900001223} +{"id": "g0053-negociacao_religacao-emocional-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.09760000000000002, "negociacao_religacao": 0.24140000000000003, "internet_pacote_adicional": 0.09810000000000002, "suporte_sem_sinal": 0.09330000000000001, "conta_pagamento_confirmacao": 0.09170000000000002, "negociacao_divida": 0.09720000000000001, "fidelidade_resgate": 0.09890000000000002, "sem_correspondencia": 0.18180000000000002}, "confidence": 0.0364, "input_tokens": 271, "latency_ms": 176.53936199997133} +{"id": "g0053-negociacao_religacao-emocional-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 145, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.1778, "conta_pagamento_confirmacao": 0.0012, "suporte_sem_sinal": 0.8161, "sem_correspondencia": 0.0049}, "confidence": 0.6343, "input_tokens": 166, "latency_ms": 114.47622700001148} +{"id": "g0053-negociacao_religacao-emocional-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9990870118688461, "fidelidade_resgate": 9.999870001689981e-07, "conta_pagamento_confirmacao": 9.999870001689981e-07, "conta_debito_automatico_digital": 9.999870001689981e-07, "plano_troca": 9.999870001689981e-07, "internet_consumo": 0.0007999896001351986, "marketplace_pedido": 9.999870001689981e-07, "conta_contestacao": 9.999870001689981e-07, "conta_segunda_via": 9.999870001689982e-05, "negociacao_religacao": 9.999870001689981e-07, "negociacao_divida": 9.999870001689981e-07, "suporte_sem_sinal": 9.999870001689981e-07, "troca_numero": 9.999870001689981e-07, "beneficios_consulta": 9.999870001689981e-07, "recarga_saldo": 9.999870001689981e-07, "sem_correspondencia": 9.999870001689981e-07}, "confidence": 0.997, "input_tokens": 308, "latency_ms": 185.3889750000235} +{"id": "g0053-negociacao_religacao-emocional-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9198999999999998, "recarga_nao_creditada": 0.0007999999999999998, "negociacao_divida": 0.0007999999999999998, "atendimento_humano": 0.013199999999999996, "suporte_configuracao": 0.0007999999999999998, "roaming_cobranca": 0.0017999999999999995, "conta_pagamento_confirmacao": 0.0007999999999999998, "negociacao_religacao": 0.025799999999999993, "suporte_sem_sinal": 0.0007999999999999998, "vas_contratacao": 0.005899999999999998, "internet_problema_conexao": 0.028599999999999993, "sem_correspondencia": 0.0007999999999999998}, "confidence": 0.8364, "input_tokens": 302, "latency_ms": 172.67272899999853} +{"id": "g0053-negociacao_religacao-emocional-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_divida": 0.009100910091009102, "conta_segunda_via": 0.009400940094009401, "plano_nova_linha": 0.10901090109010901, "seguranca_perda_roubo": 0.036403640364036406, "conta_pagamento_confirmacao": 0.009400940094009401, "desconto_retencao": 0.0097009700970097, "suporte_sem_sinal": 0.41194119411941194, "negociacao_religacao": 0.2698269826982698, "reclamacao_atendimento": 0.013001300130013, "marketplace_compra": 0.0092009200920092, "roaming_pacote": 0.009100910091009102, "sem_correspondencia": 0.10391039103910392}, "confidence": 0.3422, "input_tokens": 302, "latency_ms": 169.41606300002832} +{"id": "g0053-negociacao_religacao-emocional-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"plano_troca": 0.0017, "conta_debito_automatico_digital": 0.0016, "negociacao_religacao": 0.002, "troca_numero": 0.8873, "conta_pagamento_confirmacao": 0.0017, "suporte_sem_sinal": 0.0987, "negociacao_divida": 0.0046, "sem_correspondencia": 0.0024}, "confidence": 0.7988, "input_tokens": 246, "latency_ms": 148.5973480000098} +{"id": "g0053-negociacao_religacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.6425000000000001, "internet_pacote_adicional": 0.15270000000000003, "negociacao_divida": 0.012600000000000002, "marketplace_compra": 0.013000000000000001, "conta_debito_automatico_digital": 0.012600000000000002, "vas_consulta": 0.037500000000000006, "conta_pagamento_confirmacao": 0.013200000000000002, "sem_correspondencia": 0.11590000000000002}, "confidence": 0.4383, "input_tokens": 243, "latency_ms": 142.59385299999394} +{"id": "g0053-negociacao_religacao-emocional-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_sem_sinal": 0.0053994600539946005, "negociacao_divida": 0.0053994600539946005, "conta_debito_automatico_digital": 0.1908809119088091, "vas_cancelamento": 0.7206279372062794, "conta_pagamento_confirmacao": 0.0052994700529947, "plano_consulta": 0.0053994600539946005, "negociacao_religacao": 0.0155984401559844, "reclamacao_atendimento": 0.0287971202879712, "fidelidade_resgate": 0.005599440055994401, "recarga_nao_creditada": 0.0053994600539946005, "vas_consulta": 0.005499450054994501, "sem_correspondencia": 0.0060993900609939014}, "confidence": 0.6184, "input_tokens": 304, "latency_ms": 168.05685399998538} +{"id": "g0053-negociacao_religacao-emocional-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.4201159768046391, "conta_contestacao": 0.0003999200159968007, "vas_contratacao": 0.03839232153569286, "marketplace_compra": 0.005298940211957609, "suporte_sem_sinal": 0.0005998800239952009, "bonus_nao_recebido": 0.0003999200159968007, "recarga_realizar": 0.00029994001199760045, "negociacao_religacao": 0.003999200159968006, "conta_segunda_via": 0.0004999000199960008, "negociacao_divida": 0.0006998600279944011, "suporte_chip_esim": 0.0003999200159968007, "conta_pagamento_confirmacao": 0.0003999200159968007, "parceiros_ofertas": 0.0003999200159968007, "cancelamento_linha": 0.5261947610477904, "marketplace_pedido": 0.0003999200159968007, "sem_correspondencia": 0.0014997000599880025}, "confidence": 0.668, "input_tokens": 304, "latency_ms": 174.4600989999867} +{"id": "g0053-negociacao_religacao-emocional-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.12280000000000003, "negociacao_divida": 0.8693000000000002, "suporte_sem_sinal": 0.00040000000000000013, "fidelidade_pontos": 0.00040000000000000013, "desconto_retencao": 0.0055000000000000005, "conta_pagamento_confirmacao": 0.00040000000000000013, "cadastro_atualizacao": 0.00040000000000000013, "sem_correspondencia": 0.0008000000000000003}, "confidence": 0.7951, "input_tokens": 241, "latency_ms": 139.12952399999767} +{"id": "g0053-negociacao_religacao-emocional-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 127, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_debito_automatico_digital": 0.0005000500050005, "conta_contestacao": 0.0006000600060006, "suporte_chip_esim": 0.004000400040004, "negociacao_religacao": 0.0005000500050005, "reclamacao_atendimento": 0.0006000600060006, "fidelidade_pontos": 0.0101010101010101, "troca_numero": 0.0009000900090009, "suporte_sem_sinal": 0.0007000700070007, "parceiros_ofertas": 0.0005000500050005, "conta_pagamento_confirmacao": 0.0006000600060006, "negociacao_divida": 0.0005000500050005, "vas_contratacao": 0.0005000500050005, "portabilidade": 0.0006000600060006, "seguranca_fraude": 0.20612061206120613, "internet_problema_conexao": 0.7726772677267726, "sem_correspondencia": 0.0006000600060006}, "confidence": 0.7668, "input_tokens": 304, "latency_ms": 169.83277200000657} +{"id": "g0053-negociacao_religacao-emocional-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_consulta": 0.0004, "recarga_nao_creditada": 0.0001, "negociacao_divida": 0.0032, "conta_pagamento_confirmacao": 0.0001, "suporte_sem_sinal": 0.0001, "cancelamento_linha": 0.9842, "negociacao_religacao": 0.0116, "sem_correspondencia": 0.0003}, "confidence": 0.9546, "input_tokens": 238, "latency_ms": 139.71972199999527} +{"id": "g0058-recarga_realizar-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.0237, "bonus_nao_recebido": 0.1489, "recarga_saldo": 0.083, "suporte_configuracao": 0.0298, "conta_pagamento_confirmacao": 0.0047, "recarga_nao_creditada": 0.0835, "roaming_pacote": 0.007, "sem_correspondencia": 0.6194}, "confidence": 0.4002, "input_tokens": 225, "latency_ms": 134.45876399998724} +{"id": "g0058-recarga_realizar-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_vencimento": 9.999910000809991e-07, "reclamacao_atendimento": 9.999910000809991e-07, "parceiros_ofertas": 9.999910000809991e-07, "recarga_nao_creditada": 0.9690912781784962, "recarga_saldo": 0.026199764202122177, "seguranca_fraude": 9.999910000809991e-07, "desconto_retencao": 9.999910000809991e-07, "conta_pagamento_confirmacao": 9.999910000809991e-07, "internet_pacote_adicional": 0.00019999820001619984, "roaming_pacote": 9.999910000809991e-07, "atendimento_humano": 9.999910000809991e-07, "conta_debito_automatico_digital": 0.0015999856001295987, "conta_explicacao": 0.0003999964000323997, "bonus_nao_recebido": 9.999910000809991e-07, "conta_contestacao": 0.0017999838001457984, "sem_correspondencia": 0.0006999937000566993}, "confidence": 0.943, "input_tokens": 288, "latency_ms": 159.44647499998155} +{"id": "g0058-recarga_realizar-erros_digitacao-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0001, "recarga_nao_creditada": 0.0008, "recarga_realizar": 0.9967, "sem_correspondencia": 0.0024}, "confidence": 0.9823, "input_tokens": 131, "latency_ms": 91.0587260000284} +{"id": "g0058-recarga_realizar-erros_digitacao-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_troca": 9.999850002249967e-07, "seguranca_fraude": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "vas_contratacao": 9.999850002249967e-07, "suporte_configuracao": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "marketplace_compra": 9.999850002249967e-07, "desconto_retencao": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "conta_segunda_via": 9.999850002249967e-07, "recarga_nao_creditada": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 161.76080299999285} +{"id": "g0058-recarga_realizar-erros_digitacao-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.007000700070007, "internet_pacote_adicional": 0.0057005700570057, "recarga_realizar": 0.8136813681368136, "vas_consulta": 0.0291029102910291, "internet_consumo": 0.0159015901590159, "vas_cancelamento": 0.0059005900590059, "recarga_saldo": 0.009000900090009, "suporte_chip_esim": 0.0267026702670267, "plano_troca": 0.0038003800380038, "recarga_nao_creditada": 0.012101210121012099, "roaming_duvida": 0.013901390139013899, "sem_correspondencia": 0.0572057205720572}, "confidence": 0.6506, "input_tokens": 281, "latency_ms": 160.95985499998733} +{"id": "g0058-recarga_realizar-erros_digitacao-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"plano_consulta": 0.00020002000200020008, "conta_debito_automatico_digital": 0.005600560056005601, "recarga_realizar": 0.5884588458845886, "conta_vencimento": 0.00020002000200020008, "parceiros_ofertas": 0.00020002000200020008, "cadastro_atualizacao": 0.00020002000200020008, "recarga_saldo": 0.25302530253025307, "fidelidade_pontos": 0.0014001400140014003, "cancelamento_linha": 0.0009000900090009003, "atendimento_humano": 0.00020002000200020008, "portabilidade": 0.017701770177017705, "seguranca_perda_roubo": 0.0005000500050005002, "plano_nova_linha": 0.00020002000200020008, "internet_problema_conexao": 0.00030003000300030005, "recarga_nao_creditada": 0.026602660266026607, "sem_correspondencia": 0.10431043104310433}, "confidence": 0.5941, "input_tokens": 291, "latency_ms": 166.599040000051} +{"id": "g0058-recarga_realizar-erros_digitacao-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 9.999970000090002e-07, "recarga_realizar": 0.9999970000090003, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 135, "latency_ms": 93.57544699997788} +{"id": "g0058-recarga_realizar-erros_digitacao-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"seguranca_perda_roubo": 0.0009001764345811779, "plano_consulta": 1.000196038423531e-06, "plano_troca": 1.000196038423531e-06, "recarga_nao_creditada": 1.000196038423531e-06, "reclamacao_atendimento": 0.00010001960384235312, "marketplace_compra": 0.9720905297438298, "recarga_realizar": 0.008401646722757661, "recarga_saldo": 1.000196038423531e-06, "bonus_nao_recebido": 0.000800156830738825, "troca_numero": 0.015903117010934144, "internet_consumo": 0.0003000588115270593, "sem_correspondencia": 0.0015002940576352966}, "confidence": 0.9355, "input_tokens": 277, "latency_ms": 159.5208559999719} +{"id": "g0058-recarga_realizar-erros_digitacao-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_divida": 9.999890001209987e-07, "plano_troca": 9.999890001209987e-07, "conta_segunda_via": 9.999890001209987e-05, "conta_explicacao": 9.999890001209987e-07, "internet_problema_conexao": 9.999890001209987e-05, "desconto_retencao": 9.999890001209987e-07, "internet_pacote_adicional": 9.999890001209987e-07, "roaming_pacote": 9.999890001209987e-07, "negociacao_religacao": 9.999890001209987e-07, "recarga_nao_creditada": 0.9761892619181188, "portabilidade": 9.999890001209987e-07, "reclamacao_atendimento": 9.999890001209987e-07, "conta_debito_automatico_digital": 9.999890001209987e-07, "recarga_realizar": 0.02349974150284347, "recarga_saldo": 9.999890001209987e-07, "sem_correspondencia": 9.999890001209987e-05}, "confidence": 0.9586, "input_tokens": 287, "latency_ms": 182.30338399996526} +{"id": "g0058-recarga_realizar-erros_digitacao-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "conta_segunda_via": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "recarga_realizar": 0.9999890001209991, "seguranca_fraude": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "recarga_saldo": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 282, "latency_ms": 159.15181700000858} +{"id": "g0058-recarga_realizar-erros_digitacao-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"reclamacao_atendimento": 0.0648999351000649, "suporte_chip_esim": 0.0036999963000037004, "negociacao_religacao": 9.99999000001e-07, "marketplace_pedido": 0.0007999992000008001, "recarga_realizar": 0.9302990697009303, "recarga_nao_creditada": 9.999990000010002e-05, "recarga_saldo": 9.999990000010002e-05, "sem_correspondencia": 9.999990000010002e-05}, "confidence": 0.8683, "input_tokens": 229, "latency_ms": 136.0676379999859} +{"id": "g0058-recarga_realizar-erros_digitacao-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_contestacao": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "parceiros_ofertas": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 204, "latency_ms": 119.98302099999592} +{"id": "g0059-recarga_realizar-regionalismo-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.99997000009e-07, "recarga_nao_creditada": 9.99997000009e-07, "recarga_realizar": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9997, "input_tokens": 154, "latency_ms": 99.98822099998961} +{"id": "g0059-recarga_realizar-regionalismo-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"negociacao_divida": 9.99998000004e-07, "recarga_realizar": 0.9872980254039493, "plano_nova_linha": 9.999980000040002e-05, "recarga_nao_creditada": 0.0019999960000080005, "fidelidade_resgate": 9.99998000004e-07, "suporte_chip_esim": 0.0009999980000040003, "roaming_cobranca": 0.0006999986000028001, "conta_debito_automatico_digital": 9.999980000040002e-05, "marketplace_compra": 0.006299987400025201, "recarga_saldo": 0.0010999978000044003, "cadastro_atualizacao": 0.0004999990000020001, "sem_correspondencia": 0.0008999982000036001}, "confidence": 0.9644, "input_tokens": 296, "latency_ms": 166.17270199998302} +{"id": "g0059-recarga_realizar-regionalismo-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"desconto_retencao": 0.08871774354870975, "negociacao_religacao": 0.0029005801160232043, "recarga_realizar": 0.03790758151630326, "marketplace_pedido": 0.013702740548109622, "parceiros_ofertas": 0.0044008801760352075, "internet_pacote_adicional": 0.0015003000600120023, "conta_vencimento": 0.0015003000600120023, "recarga_saldo": 0.7449489897979595, "plano_nova_linha": 0.0016003200640128026, "recarga_nao_creditada": 0.07981596319263852, "suporte_chip_esim": 0.009201840368073614, "sem_correspondencia": 0.013802760552110422}, "confidence": 0.6006, "input_tokens": 298, "latency_ms": 167.86865699998543} +{"id": "g0059-recarga_realizar-regionalismo-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "seguranca_perda_roubo": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "negociacao_religacao": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 223, "latency_ms": 132.668620000004} +{"id": "g0059-recarga_realizar-regionalismo-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.8187181281871813, "fidelidade_pontos": 0.0008999100089991, "roaming_cobranca": 0.0013998600139986002, "conta_segunda_via": 0.00019998000199980003, "seguranca_perda_roubo": 0.000999900009999, "atendimento_humano": 0.0010998900109989002, "suporte_chip_esim": 0.00029997000299970003, "negociacao_religacao": 0.00029997000299970003, "troca_numero": 0.00019998000199980003, "recarga_saldo": 0.032996700329967, "recarga_nao_creditada": 0.019698030196980302, "seguranca_fraude": 0.0011998800119988001, "portabilidade": 0.0007999200079992001, "marketplace_compra": 0.00019998000199980003, "recarga_realizar": 0.12058794120587941, "sem_correspondencia": 0.00039996000399960006}, "confidence": 0.7604, "input_tokens": 299, "latency_ms": 170.75870899998336} +{"id": "g0059-recarga_realizar-regionalismo-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "recarga_realizar": 0.9999850002249971, "plano_troca": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 296, "latency_ms": 165.89369199999737} +{"id": "g0059-recarga_realizar-regionalismo-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cadastro_atualizacao": 0.021795640871825634, "conta_debito_automatico_digital": 0.09998000399920016, "recarga_nao_creditada": 0.027994401119776045, "bonus_nao_recebido": 0.14347130573885222, "recarga_realizar": 0.056988602279544096, "recarga_saldo": 0.02009598080383923, "fidelidade_resgate": 0.021895620875824834, "beneficios_consulta": 0.008398320335932814, "troca_numero": 0.02659468106378724, "reclamacao_atendimento": 0.5606878624275144, "roaming_pacote": 0.003699260147970406, "sem_correspondencia": 0.008398320335932814}, "confidence": 0.3806, "input_tokens": 281, "latency_ms": 157.4729420000267} +{"id": "g0059-recarga_realizar-regionalismo-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_chip_esim": 9.999930000489998e-07, "fidelidade_pontos": 9.999930000489998e-07, "atendimento_humano": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "vas_consulta": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 232, "latency_ms": 134.98187699997288} +{"id": "g0059-recarga_realizar-regionalismo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 0.0055000000000000005, "plano_nova_linha": 0.0022000000000000006, "reclamacao_atendimento": 0.0030000000000000005, "internet_problema_conexao": 0.5198000000000002, "suporte_chip_esim": 0.011100000000000002, "recarga_saldo": 0.005300000000000001, "marketplace_compra": 0.022300000000000004, "roaming_duvida": 0.005100000000000001, "recarga_nao_creditada": 0.10160000000000001, "internet_consumo": 0.057800000000000004, "roaming_pacote": 0.011500000000000002, "vas_cancelamento": 0.0029000000000000002, "recarga_realizar": 0.016500000000000004, "troca_numero": 0.19040000000000004, "negociacao_religacao": 0.004300000000000001, "sem_correspondencia": 0.04070000000000001}, "confidence": 0.4259, "input_tokens": 295, "latency_ms": 169.8489830000085} +{"id": "g0059-recarga_realizar-regionalismo-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_saldo": 0.041695830416958304, "recarga_nao_creditada": 0.5089491050894911, "recarga_realizar": 0.2074792520747925, "sem_correspondencia": 0.24187581241875813}, "confidence": 0.1735, "input_tokens": 141, "latency_ms": 95.66905899998801} +{"id": "g0059-recarga_realizar-regionalismo-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "negociacao_divida": 9.99993000049e-07, "reclamacao_atendimento": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 237, "latency_ms": 137.80037300000458} +{"id": "g0059-recarga_realizar-regionalismo-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_nova_linha": 0.028302830283028303, "recarga_realizar": 0.7184718471847186, "portabilidade": 0.017001700170017005, "fidelidade_resgate": 0.013601360136013601, "internet_problema_conexao": 0.20652065206520653, "recarga_saldo": 0.005400540054005401, "recarga_nao_creditada": 0.007200720072007201, "sem_correspondencia": 0.0035003500350035007}, "confidence": 0.5789, "input_tokens": 222, "latency_ms": 132.5015639999947} +{"id": "g0060-recarga_realizar-emocional-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0004999950000499995, "conta_explicacao": 9.999900000999991e-07, "internet_consumo": 9.999900000999991e-07, "marketplace_compra": 9.999900000999991e-07, "beneficios_consulta": 9.999900000999991e-07, "seguranca_fraude": 9.999900000999991e-07, "desconto_retencao": 9.999900000999991e-07, "recarga_nao_creditada": 9.999900000999991e-07, "suporte_chip_esim": 9.999900000999991e-07, "recarga_realizar": 0.9994900050999492, "reclamacao_atendimento": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9981, "input_tokens": 293, "latency_ms": 165.43598399999837} +{"id": "g0060-recarga_realizar-emocional-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "reclamacao_atendimento": 9.99989000120999e-07, "internet_consumo": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "parceiros_ofertas": 9.99989000120999e-07, "seguranca_perda_roubo": 9.99989000120999e-07, "recarga_realizar": 0.9999890001209989, "conta_explicacao": 9.99989000120999e-07, "recarga_nao_creditada": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 165.60877099999516} +{"id": "g0060-recarga_realizar-emocional-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_configuracao": 0.0007001400280056011, "recarga_realizar": 0.9323864772954591, "conta_debito_automatico_digital": 0.00010002000400080016, "recarga_nao_creditada": 0.06601320264052811, "negociacao_religacao": 0.00010002000400080016, "recarga_saldo": 0.0003000600120024004, "fidelidade_pontos": 0.00010002000400080016, "sem_correspondencia": 0.0003000600120024004}, "confidence": 0.8756, "input_tokens": 250, "latency_ms": 143.61684300001798} +{"id": "g0060-recarga_realizar-emocional-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 9.999900000999993e-07, "bonus_nao_recebido": 9.999900000999993e-07, "marketplace_compra": 9.999900000999993e-07, "suporte_chip_esim": 9.999900000999993e-07, "recarga_nao_creditada": 0.0006999930000699996, "recarga_saldo": 9.999900000999993e-07, "fidelidade_resgate": 9.999900000999993e-07, "internet_consumo": 9.999900000999993e-07, "recarga_realizar": 0.9992900070999293, "conta_debito_automatico_digital": 9.999900000999993e-07, "vas_contratacao": 9.999900000999993e-07, "sem_correspondencia": 9.999900000999993e-07}, "confidence": 0.9975, "input_tokens": 294, "latency_ms": 167.67509999999675} +{"id": "g0060-recarga_realizar-emocional-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"roaming_duvida": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "plano_nova_linha": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 126.42981800001962} +{"id": "g0060-recarga_realizar-emocional-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"parceiros_ofertas": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "marketplace_pedido": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 130.15497399999276} +{"id": "g0060-recarga_realizar-emocional-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 9.999900000999991e-07, "vas_consulta": 9.999900000999991e-07, "suporte_configuracao": 9.999900000999991e-07, "recarga_nao_creditada": 9.999900000999991e-07, "roaming_pacote": 9.999900000999991e-07, "recarga_realizar": 0.9991900080999191, "suporte_chip_esim": 9.999900000999991e-07, "negociacao_religacao": 9.999900000999991e-07, "conta_debito_automatico_digital": 9.999900000999991e-07, "recarga_saldo": 0.0007999920000799994, "marketplace_pedido": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9974, "input_tokens": 291, "latency_ms": 165.54370699998344} +{"id": "g0060-recarga_realizar-emocional-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.9998980002039998, "recarga_saldo": 9.999980000040002e-05, "recarga_nao_creditada": 9.99998000004e-07, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.999, "input_tokens": 136, "latency_ms": 91.07956500002956} +{"id": "g0060-recarga_realizar-emocional-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.8594140585941407, "cancelamento_linha": 9.999000099990002e-05, "plano_consulta": 9.999000099990002e-05, "roaming_cobranca": 0.0018998100189981002, "recarga_saldo": 0.13628637136286373, "vas_contratacao": 0.0006999300069993001, "reclamacao_atendimento": 9.999000099990002e-05, "sem_correspondencia": 0.0013998600139986002}, "confidence": 0.7933, "input_tokens": 220, "latency_ms": 127.73067500000934} +{"id": "g0060-recarga_realizar-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_problema_conexao": 0.011297740451909618, "vas_consulta": 9.998000399920017e-05, "conta_explicacao": 9.998000399920017e-05, "recarga_nao_creditada": 0.1879624075184963, "seguranca_perda_roubo": 0.0003999200159968007, "cadastro_atualizacao": 0.00019996000799840034, "negociacao_religacao": 9.998000399920017e-05, "cancelamento_linha": 9.998000399920017e-05, "negociacao_divida": 9.998000399920017e-05, "recarga_saldo": 0.7969406118776245, "roaming_duvida": 9.998000399920017e-05, "internet_consumo": 0.0006998600279944011, "marketplace_compra": 0.0003999200159968007, "portabilidade": 0.0008998200359928015, "atendimento_humano": 9.998000399920017e-05, "sem_correspondencia": 0.0004999000199960008}, "confidence": 0.7931, "input_tokens": 298, "latency_ms": 167.76553200003264} +{"id": "g0060-recarga_realizar-emocional-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.999970000090002e-07, "recarga_realizar": 0.9999970000090003, "recarga_nao_creditada": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9997, "input_tokens": 138, "latency_ms": 92.57223600002362} +{"id": "g0060-recarga_realizar-emocional-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.00019999880000720003, "conta_segunda_via": 9.99994000036e-07, "beneficios_consulta": 9.99994000036e-07, "roaming_duvida": 9.99994000036e-07, "recarga_realizar": 0.9997940012359928, "reclamacao_atendimento": 9.99994000036e-07, "recarga_nao_creditada": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9991, "input_tokens": 229, "latency_ms": 135.80572900002608} +{"id": "g0063-recarga_saldo-curto_neutro-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0033, "internet_consumo": 0.0246, "suporte_chip_esim": 0.0011, "internet_pacote_adicional": 0.0011, "recarga_saldo": 0.5823, "recarga_nao_creditada": 0.3808, "fidelidade_pontos": 0.001, "sem_correspondencia": 0.0058}, "confidence": 0.594, "input_tokens": 220, "latency_ms": 127.46831800001246} +{"id": "g0063-recarga_saldo-curto_neutro-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"internet_consumo": 0.0012001200120012002, "internet_problema_conexao": 0.00010001000100010004, "conta_pagamento_confirmacao": 0.9954995499549957, "roaming_pacote": 0.00010001000100010004, "recarga_realizar": 0.00040004000400040016, "bonus_nao_recebido": 0.00040004000400040016, "recarga_nao_creditada": 0.0020002000200020006, "sem_correspondencia": 0.00030003000300030005}, "confidence": 0.9827, "input_tokens": 216, "latency_ms": 127.83315999996603} +{"id": "g0063-recarga_saldo-curto_neutro-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0171, "internet_consumo": 0.1245, "recarga_realizar": 0.0116, "sem_correspondencia": 0.8468}, "confidence": 0.6239, "input_tokens": 129, "latency_ms": 87.10993699997971} +{"id": "g0063-recarga_saldo-curto_neutro-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.961103889611039, "roaming_pacote": 0.00019998000199980003, "suporte_sem_sinal": 0.00029997000299970003, "recarga_nao_creditada": 0.023297670232976703, "recarga_realizar": 0.0007999200079992001, "beneficios_consulta": 0.00029997000299970003, "internet_consumo": 0.0120987901209879, "sem_correspondencia": 0.0018998100189981002}, "confidence": 0.9026, "input_tokens": 203, "latency_ms": 124.1440729999681} +{"id": "g0063-recarga_saldo-curto_neutro-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"plano_nova_linha": 0.0010000970094099127, "seguranca_fraude": 0.00010000970094099127, "recarga_saldo": 0.939391120938731, "roaming_duvida": 1.0000970094099127e-06, "internet_consumo": 1.0000970094099127e-06, "vas_consulta": 0.0006000582056459475, "recarga_nao_creditada": 0.001100106710350904, "recarga_realizar": 0.00020001940188198254, "fidelidade_resgate": 0.00010000970094099127, "seguranca_perda_roubo": 0.00010000970094099127, "fidelidade_pontos": 1.0000970094099127e-06, "sem_correspondencia": 0.057405568340128985}, "confidence": 0.9007, "input_tokens": 279, "latency_ms": 161.8066809999732} +{"id": "g0063-recarga_saldo-curto_neutro-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_contestacao": 1.0000900081007289e-06, "roaming_pacote": 1.0000900081007289e-06, "recarga_realizar": 1.0000900081007289e-06, "internet_consumo": 1.0000900081007289e-06, "desconto_retencao": 1.0000900081007289e-06, "roaming_duvida": 1.0000900081007289e-06, "marketplace_compra": 1.0000900081007289e-06, "recarga_saldo": 0.9998899900991088, "cancelamento_linha": 1.0000900081007289e-06, "plano_nova_linha": 1.0000900081007289e-06, "recarga_nao_creditada": 0.0001000090008100729, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9993, "input_tokens": 283, "latency_ms": 164.85523299996885} +{"id": "g0063-recarga_saldo-curto_neutro-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.004199580041995801, "internet_consumo": 0.0037996200379962005, "recarga_saldo": 0.973002699730027, "sem_correspondencia": 0.018998100189981}, "confidence": 0.8948, "input_tokens": 134, "latency_ms": 90.12426299995013} +{"id": "g0063-recarga_saldo-curto_neutro-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"atendimento_humano": 0.0139013901390139, "recarga_saldo": 0.013501350135013501, "seguranca_fraude": 0.20102010201020104, "recarga_realizar": 0.006400640064006401, "internet_consumo": 0.012701270127012701, "suporte_chip_esim": 0.0030003000300030005, "recarga_nao_creditada": 0.7330733073307331, "sem_correspondencia": 0.016401640164016403}, "confidence": 0.5957, "input_tokens": 219, "latency_ms": 131.93408600000112} +{"id": "g0063-recarga_saldo-curto_neutro-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 9.999000099990002e-05, "internet_consumo": 9.999000099990002e-05, "recarga_saldo": 0.9993000699930007, "sem_correspondencia": 0.0004999500049995}, "confidence": 0.9957, "input_tokens": 128, "latency_ms": 88.56073599997671} +{"id": "g0063-recarga_saldo-curto_neutro-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.00020000000000000004, "recarga_nao_creditada": 0.31390000000000007, "cancelamento_linha": 0.0005000000000000001, "negociacao_religacao": 0.00020000000000000004, "recarga_saldo": 0.6289000000000001, "internet_pacote_adicional": 0.0017000000000000001, "troca_numero": 0.00020000000000000004, "seguranca_perda_roubo": 0.00030000000000000003, "conta_debito_automatico_digital": 0.008500000000000002, "conta_contestacao": 0.005700000000000001, "roaming_duvida": 0.028900000000000002, "conta_explicacao": 0.0013000000000000002, "internet_consumo": 0.005200000000000001, "marketplace_compra": 0.00020000000000000004, "recarga_realizar": 0.0014000000000000002, "sem_correspondencia": 0.0029000000000000002}, "confidence": 0.6705, "input_tokens": 281, "latency_ms": 163.85579699999653} +{"id": "g0063-recarga_saldo-curto_neutro-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"recarga_saldo": 0.0009000000000000001, "suporte_sem_sinal": 0.00020000000000000004, "recarga_realizar": 0.00020000000000000004, "conta_pagamento_confirmacao": 0.9746000000000001, "portabilidade": 0.007600000000000001, "parceiros_ofertas": 0.00020000000000000004, "internet_consumo": 0.0009000000000000001, "recarga_nao_creditada": 0.011600000000000001, "beneficios_consulta": 0.0004000000000000001, "suporte_configuracao": 0.00030000000000000003, "reclamacao_atendimento": 0.00020000000000000004, "sem_correspondencia": 0.0029000000000000002}, "confidence": 0.9373, "input_tokens": 278, "latency_ms": 159.37148200004003} +{"id": "g0063-recarga_saldo-curto_neutro-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_divida": 0.00040004000400040005, "conta_segunda_via": 0.0005000500050005, "plano_troca": 0.00040004000400040005, "conta_contestacao": 0.004400440044004401, "plano_consulta": 0.0007000700070007, "internet_consumo": 0.0026002600260026003, "recarga_realizar": 0.0006000600060006, "plano_nova_linha": 0.0007000700070007, "roaming_pacote": 0.00040004000400040005, "recarga_saldo": 0.9867986798679869, "recarga_nao_creditada": 0.0011001100110011003, "sem_correspondencia": 0.0014001400140014}, "confidence": 0.9607, "input_tokens": 281, "latency_ms": 160.5069569999955} +{"id": "g0064-recarga_saldo-informal_abreviado-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.947994799479948, "recarga_realizar": 0.00010001000100010003, "internet_consumo": 0.00010001000100010003, "sem_correspondencia": 0.05180518051805181}, "confidence": 0.8513, "input_tokens": 128, "latency_ms": 85.65436500003898} +{"id": "g0064-recarga_saldo-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9172082791720826, "fidelidade_resgate": 0.0026997300269973, "plano_nova_linha": 0.0010998900109989, "recarga_realizar": 0.029897010298970097, "internet_consumo": 0.0015998400159983998, "cadastro_atualizacao": 0.0015998400159983998, "troca_numero": 0.0002999700029996999, "sem_correspondencia": 0.04559544045595439}, "confidence": 0.8216, "input_tokens": 209, "latency_ms": 125.02495299997918} +{"id": "g0064-recarga_saldo-informal_abreviado-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0217, "marketplace_compra": 0.0031, "seguranca_perda_roubo": 0.2284, "atendimento_humano": 0.0003, "beneficios_consulta": 0.0004, "cadastro_atualizacao": 0.0004, "desconto_retencao": 0.0013, "roaming_pacote": 0.0003, "recarga_saldo": 0.0035, "vas_contratacao": 0.6485, "recarga_realizar": 0.0014, "conta_explicacao": 0.0032, "internet_consumo": 0.0017, "recarga_nao_creditada": 0.013, "suporte_chip_esim": 0.0019, "sem_correspondencia": 0.0709}, "confidence": 0.62, "input_tokens": 293, "latency_ms": 167.15916200001857} +{"id": "g0064-recarga_saldo-informal_abreviado-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 25, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"reclamacao_atendimento": 1.0001950380324163e-06, "roaming_cobranca": 1.0001950380324163e-06, "recarga_saldo": 0.9982946674601548, "internet_consumo": 0.00010001950380324164, "fidelidade_resgate": 1.0001950380324163e-06, "conta_pagamento_confirmacao": 0.00030005851140972486, "plano_troca": 1.0001950380324163e-06, "troca_numero": 1.0001950380324163e-06, "marketplace_compra": 0.00010001950380324164, "recarga_realizar": 0.00010001950380324164, "recarga_nao_creditada": 0.00010001950380324164, "sem_correspondencia": 0.0010001950380324164}, "confidence": 0.9933, "input_tokens": 274, "latency_ms": 166.24076100004004} +{"id": "g0064-recarga_saldo-informal_abreviado-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9993898840779746, "internet_consumo": 0.00010001900361068602, "recarga_nao_creditada": 0.00020003800722137203, "internet_pacote_adicional": 1.00019003610686e-06, "conta_explicacao": 1.00019003610686e-06, "negociacao_religacao": 1.00019003610686e-06, "conta_vencimento": 1.00019003610686e-06, "conta_segunda_via": 1.00019003610686e-06, "desconto_retencao": 1.00019003610686e-06, "plano_consulta": 1.00019003610686e-06, "vas_consulta": 0.00010001900361068602, "suporte_configuracao": 1.00019003610686e-06, "suporte_chip_esim": 1.00019003610686e-06, "marketplace_pedido": 1.00019003610686e-06, "recarga_realizar": 0.00010001900361068602, "sem_correspondencia": 0.00010001900361068602}, "confidence": 0.9971, "input_tokens": 290, "latency_ms": 197.53747600003635} +{"id": "g0064-recarga_saldo-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.063, "internet_consumo": 0.0222, "recarga_nao_creditada": 0.2522, "sem_correspondencia": 0.6626}, "confidence": 0.366, "input_tokens": 129, "latency_ms": 91.26626800002668} +{"id": "g0064-recarga_saldo-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_vencimento": 0.00020002000200020003, "conta_segunda_via": 0.00010001000100010001, "conta_debito_automatico_digital": 0.00040004000400040005, "recarga_realizar": 0.0005000500050005, "cancelamento_linha": 0.001000100010001, "vas_consulta": 0.0030003000300030005, "internet_pacote_adicional": 0.00010001000100010001, "bonus_nao_recebido": 0.25192519251925194, "internet_consumo": 0.00040004000400040005, "plano_consulta": 0.0006000600060006, "recarga_nao_creditada": 0.7381738173817382, "sem_correspondencia": 0.0036003600360036}, "confidence": 0.7446, "input_tokens": 271, "latency_ms": 156.00913600002286} +{"id": "g0064-recarga_saldo-informal_abreviado-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.022100000000000005, "recarga_nao_creditada": 0.00020000000000000004, "recarga_realizar": 0.00010000000000000002, "cadastro_atualizacao": 0.006400000000000001, "conta_contestacao": 0.0013000000000000002, "negociacao_religacao": 0.004100000000000001, "conta_vencimento": 0.00010000000000000002, "atendimento_humano": 0.00030000000000000003, "recarga_saldo": 0.8811000000000001, "portabilidade": 0.006300000000000001, "vas_contratacao": 0.00010000000000000002, "internet_consumo": 0.00030000000000000003, "plano_nova_linha": 0.00010000000000000002, "parceiros_ofertas": 0.00010000000000000002, "roaming_pacote": 0.00010000000000000002, "sem_correspondencia": 0.07730000000000001}, "confidence": 0.8193, "input_tokens": 291, "latency_ms": 166.7428819999941} +{"id": "g0064-recarga_saldo-informal_abreviado-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0004999500049995, "recarga_saldo": 0.9778022197780222, "internet_consumo": 0.0004999500049995, "sem_correspondencia": 0.0211978802119788}, "confidence": 0.92, "input_tokens": 132, "latency_ms": 90.25652299999365} +{"id": "g0064-recarga_saldo-informal_abreviado-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0037, "recarga_saldo": 0.3487, "recarga_realizar": 0.0037, "sem_correspondencia": 0.6439}, "confidence": 0.5007, "input_tokens": 129, "latency_ms": 86.91022700003259} +{"id": "g0064-recarga_saldo-informal_abreviado-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0010998900109989002, "recarga_saldo": 0.9335066493350664, "roaming_cobranca": 0.0011998800119988001, "suporte_chip_esim": 0.0012998700129987, "recarga_nao_creditada": 0.007699230076992301, "parceiros_ofertas": 0.0012998700129987, "internet_consumo": 0.011898810118988102, "sem_correspondencia": 0.041995800419958006}, "confidence": 0.8461, "input_tokens": 211, "latency_ms": 129.6743030000016} +{"id": "g0064-recarga_saldo-informal_abreviado-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_explicacao": 0.0004000764145951877, "beneficios_consulta": 1.0001910364879692e-06, "roaming_pacote": 1.0001910364879692e-06, "marketplace_pedido": 1.0001910364879692e-06, "recarga_saldo": 0.21614128298505011, "recarga_nao_creditada": 0.774247881345337, "plano_nova_linha": 1.0001910364879692e-06, "internet_consumo": 0.0003000573109463907, "portabilidade": 0.00010001910364879692, "fidelidade_pontos": 0.008401604706498941, "roaming_cobranca": 1.0001910364879692e-06, "recarga_realizar": 1.0001910364879692e-06, "marketplace_compra": 1.0001910364879692e-06, "negociacao_divida": 1.0001910364879692e-06, "atendimento_humano": 1.0001910364879692e-06, "sem_correspondencia": 0.0004000764145951877}, "confidence": 0.7905, "input_tokens": 291, "latency_ms": 165.11679799998547} +{"id": "g0069-recarga_saldo-indireto_multiplo-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 184, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.00010001920368710792, "seguranca_perda_roubo": 1.000192036871079e-06, "internet_consumo": 0.9971914607604658, "conta_pagamento_confirmacao": 1.000192036871079e-06, "vas_contratacao": 1.000192036871079e-06, "cancelamento_linha": 0.00040007681474843167, "recarga_nao_creditada": 0.0008001536294968633, "conta_segunda_via": 1.000192036871079e-06, "recarga_realizar": 1.000192036871079e-06, "conta_debito_automatico_digital": 1.000192036871079e-06, "suporte_sem_sinal": 0.00040007681474843167, "roaming_pacote": 1.000192036871079e-06, "vas_consulta": 0.0007001344258097553, "reclamacao_atendimento": 1.000192036871079e-06, "recarga_saldo": 0.0003000576110613237, "sem_correspondencia": 0.00010001920368710792}, "confidence": 0.9905, "input_tokens": 318, "latency_ms": 178.08226799996874} +{"id": "g0069-recarga_saldo-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 96, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.932696470691753, "recarga_nao_creditada": 0.03799578246814603, "marketplace_pedido": 9.998890123196322e-07, "conta_pagamento_confirmacao": 9.998890123196322e-07, "vas_cancelamento": 9.998890123196322e-07, "desconto_retencao": 9.998890123196322e-07, "plano_troca": 9.998890123196322e-07, "cadastro_atualizacao": 9.998890123196322e-07, "bonus_nao_recebido": 9.998890123196322e-07, "marketplace_compra": 9.998890123196322e-07, "recarga_saldo": 0.0290967702585013, "conta_vencimento": 9.998890123196322e-07, "roaming_duvida": 9.998890123196324e-05, "conta_segunda_via": 9.998890123196322e-07, "internet_pacote_adicional": 9.998890123196322e-07, "sem_correspondencia": 9.998890123196324e-05}, "confidence": 0.8939, "input_tokens": 297, "latency_ms": 169.21264699999483} +{"id": "g0069-recarga_saldo-indireto_multiplo-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"troca_numero": 1.0001930372561902e-06, "internet_consumo": 0.00010001930372561904, "recarga_nao_creditada": 0.00010001930372561904, "vas_contratacao": 0.9632859141814368, "reclamacao_atendimento": 1.0001930372561902e-06, "cancelamento_linha": 1.0001930372561902e-06, "conta_debito_automatico_digital": 0.00010001930372561904, "recarga_realizar": 1.0001930372561902e-06, "vas_consulta": 0.0006001158223537141, "plano_consulta": 1.0001930372561902e-06, "cadastro_atualizacao": 0.00010001930372561904, "portabilidade": 0.00010001930372561904, "recarga_saldo": 0.03530681421514352, "negociacao_religacao": 1.0001930372561902e-06, "conta_segunda_via": 0.00030005791117685706, "sem_correspondencia": 1.0001930372561902e-06}, "confidence": 0.9394, "input_tokens": 301, "latency_ms": 168.32778899998857} +{"id": "g0069-recarga_saldo-indireto_multiplo-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_consumo": 0.03959604039596041, "recarga_realizar": 0.007699230076992301, "recarga_saldo": 0.8969103089691031, "sem_correspondencia": 0.05579442055794421}, "confidence": 0.6943, "input_tokens": 143, "latency_ms": 98.92026400001441} +{"id": "g0069-recarga_saldo-indireto_multiplo-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 142, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.015103020604120825, "roaming_pacote": 0.0003000600120024004, "internet_consumo": 0.0008001600320064013, "reclamacao_atendimento": 0.0003000600120024004, "conta_contestacao": 0.002000400080016003, "plano_troca": 0.0003000600120024004, "recarga_nao_creditada": 0.027805561112222443, "conta_debito_automatico_digital": 0.0003000600120024004, "recarga_saldo": 0.9217843568713743, "fidelidade_resgate": 0.027205441088217642, "negociacao_religacao": 0.0006001200240048009, "sem_correspondencia": 0.0035007001400280055}, "confidence": 0.8434, "input_tokens": 305, "latency_ms": 168.26345599997694} +{"id": "g0069-recarga_saldo-indireto_multiplo-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 141, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 9.999000099990002e-05, "recarga_saldo": 0.998000199980002, "internet_consumo": 0.0011998800119988001, "sem_correspondencia": 0.0006999300069993001}, "confidence": 0.989, "input_tokens": 152, "latency_ms": 99.87994599998729} +{"id": "g0069-recarga_saldo-indireto_multiplo-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 1.0000870075696584e-06, "plano_troca": 1.0000870075696584e-06, "roaming_duvida": 1.0000870075696584e-06, "fidelidade_resgate": 1.0000870075696584e-06, "bonus_nao_recebido": 1.0000870075696584e-06, "cadastro_atualizacao": 0.0002000174015139317, "internet_consumo": 1.0000870075696584e-06, "negociacao_divida": 1.0000870075696584e-06, "recarga_saldo": 0.9996869727666305, "conta_vencimento": 1.0000870075696584e-06, "roaming_pacote": 1.0000870075696584e-06, "marketplace_compra": 1.0000870075696584e-06, "recarga_nao_creditada": 0.00010000870075696585, "recarga_realizar": 1.0000870075696584e-06, "parceiros_ofertas": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9984, "input_tokens": 298, "latency_ms": 166.11501199997747} +{"id": "g0069-recarga_saldo-indireto_multiplo-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.00010000950090258574, "recarga_realizar": 1.0000950090258573e-06, "internet_consumo": 1.0000950090258573e-06, "vas_cancelamento": 0.9997949805231495, "recarga_nao_creditada": 1.0000950090258573e-06, "recarga_saldo": 1.0000950090258573e-06, "conta_vencimento": 1.0000950090258573e-06, "sem_correspondencia": 0.00010000950090258574}, "confidence": 0.9985, "input_tokens": 234, "latency_ms": 140.6208109999625} +{"id": "g0069-recarga_saldo-indireto_multiplo-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"plano_troca": 1.0001920368710792e-06, "recarga_nao_creditada": 0.011202150812956087, "reclamacao_atendimento": 1.0001920368710792e-06, "parceiros_ofertas": 1.0001920368710792e-06, "internet_consumo": 0.00010001920368710793, "fidelidade_resgate": 0.00010001920368710793, "internet_pacote_adicional": 1.0001920368710792e-06, "marketplace_compra": 1.0001920368710792e-06, "conta_explicacao": 0.0003000576110613237, "conta_contestacao": 0.00010001920368710793, "recarga_realizar": 0.0011002112405581871, "roaming_pacote": 1.0001920368710792e-06, "conta_debito_automatico_digital": 1.0001920368710792e-06, "vas_consulta": 0.00010001920368710793, "recarga_saldo": 0.986989501984381, "sem_correspondencia": 1.0001920368710792e-06}, "confidence": 0.9717, "input_tokens": 308, "latency_ms": 170.4775149999591} +{"id": "g0069-recarga_saldo-indireto_multiplo-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_pacote_adicional": 0.00019998000199980003, "recarga_saldo": 0.9855014498550145, "bonus_nao_recebido": 0.00019998000199980003, "negociacao_religacao": 0.00019998000199980003, "negociacao_divida": 0.00029997000299970003, "desconto_retencao": 0.00019998000199980003, "internet_consumo": 0.0020997900209979003, "conta_explicacao": 0.006799320067993201, "parceiros_ofertas": 0.00019998000199980003, "recarga_realizar": 0.00019998000199980003, "recarga_nao_creditada": 0.0006999300069993001, "sem_correspondencia": 0.0033996600339966003}, "confidence": 0.9608, "input_tokens": 299, "latency_ms": 172.46355300000005} +{"id": "g0069-recarga_saldo-indireto_multiplo-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta", "desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 9.999930000489998e-07, "recarga_realizar": 9.999930000489998e-07, "conta_pagamento_confirmacao": 9.999930000489998e-07, "suporte_chip_esim": 9.999930000489998e-07, "internet_consumo": 9.999930000489998e-07, "roaming_pacote": 9.999930000489998e-07, "recarga_saldo": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 236, "latency_ms": 139.75517000000082} +{"id": "g0069-recarga_saldo-indireto_multiplo-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 144, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0578057805780578, "bonus_nao_recebido": 0.0039003900390038996, "conta_vencimento": 0.0017001700170017, "internet_consumo": 0.057405740574057396, "recarga_saldo": 0.2775277527752775, "desconto_retencao": 0.0025002500250025, "internet_problema_conexao": 0.0204020402040204, "seguranca_fraude": 0.014501450145014501, "parceiros_ofertas": 0.0034003400340034, "recarga_nao_creditada": 0.3246324632463246, "recarga_realizar": 0.0006000600060005999, "sem_correspondencia": 0.2356235623562356}, "confidence": 0.3551, "input_tokens": 296, "latency_ms": 176.45090399997798} +{"id": "g0073-recarga_nao_creditada-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.0017998200179982, "recarga_realizar": 0.963003699630037, "bonus_nao_recebido": 0.0018998100189981002, "sem_correspondencia": 0.03329667033296671}, "confidence": 0.8757, "input_tokens": 161, "latency_ms": 115.0054909999767} +{"id": "g0073-recarga_nao_creditada-regionalismo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 9.999850002249967e-07, "plano_consulta": 9.999850002249967e-07, "roaming_duvida": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "internet_consumo": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "vas_contratacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "negociacao_divida": 9.999850002249967e-07, "atendimento_humano": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "recarga_nao_creditada": 0.9999850002249967, "internet_problema_conexao": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 188.02349300000287} +{"id": "g0073-recarga_nao_creditada-regionalismo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.5741, "recarga_realizar": 0.0021, "conta_pagamento_confirmacao": 0.0113, "sem_correspondencia": 0.4125}, "confidence": 0.4608, "input_tokens": 157, "latency_ms": 101.21146099999123} +{"id": "g0073-recarga_nao_creditada-regionalismo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.8445, "bonus_nao_recebido": 0.0606, "conta_pagamento_confirmacao": 0.017, "sem_correspondencia": 0.0779}, "confidence": 0.5812, "input_tokens": 159, "latency_ms": 106.44336299998258} +{"id": "g0073-recarga_nao_creditada-regionalismo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9997990002009997, "bonus_nao_recebido": 9.999990000009999e-05, "conta_pagamento_confirmacao": 9.999990000009998e-07, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9986, "input_tokens": 156, "latency_ms": 102.14570099998355} +{"id": "g0073-recarga_nao_creditada-regionalismo-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.008000800080008003, "bonus_nao_recebido": 0.0035003500350035007, "recarga_nao_creditada": 0.9297929792979298, "sem_correspondencia": 0.058705870587058714}, "confidence": 0.7888, "input_tokens": 152, "latency_ms": 101.99726100000817} +{"id": "g0073-recarga_nao_creditada-regionalismo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_nova_linha": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "recarga_realizar": 0.9999890001209993, "conta_pagamento_confirmacao": 9.999890001209994e-07, "recarga_nao_creditada": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "cadastro_atualizacao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "recarga_saldo": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "internet_problema_conexao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 0.9999, "input_tokens": 284, "latency_ms": 161.0133560000122} +{"id": "g0073-recarga_nao_creditada-regionalismo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.0015996800639872027, "conta_pagamento_confirmacao": 0.07248550289942012, "bonus_nao_recebido": 0.0016996600679864027, "marketplace_pedido": 0.0015996800639872027, "recarga_saldo": 0.01329734053189362, "conta_contestacao": 0.0014997000599880025, "recarga_nao_creditada": 0.9035192961407719, "sem_correspondencia": 0.004299140171965607}, "confidence": 0.8061, "input_tokens": 245, "latency_ms": 144.68590100000256} +{"id": "g0073-recarga_nao_creditada-regionalismo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.2831, "recarga_saldo": 0.0075, "bonus_nao_recebido": 0.0223, "cancelamento_linha": 0.0023, "internet_problema_conexao": 0.0011, "recarga_nao_creditada": 0.5232, "recarga_realizar": 0.0011, "sem_correspondencia": 0.1594}, "confidence": 0.4521, "input_tokens": 227, "latency_ms": 134.18555700002344} +{"id": "g0073-recarga_nao_creditada-regionalismo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 1.0000900081007289e-06, "bonus_nao_recebido": 1.0000900081007289e-06, "recarga_realizar": 0.018901701153103776, "suporte_sem_sinal": 1.0000900081007289e-06, "recarga_saldo": 1.0000900081007289e-06, "recarga_nao_creditada": 0.981088297946815, "conta_pagamento_confirmacao": 1.0000900081007289e-06, "suporte_configuracao": 1.0000900081007289e-06, "cancelamento_linha": 1.0000900081007289e-06, "vas_cancelamento": 1.0000900081007289e-06, "suporte_chip_esim": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9618, "input_tokens": 296, "latency_ms": 166.3696150000078} +{"id": "g0073-recarga_nao_creditada-regionalismo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.1429285857171434, "roaming_duvida": 0.0008001600320064012, "plano_nova_linha": 0.000700140028005601, "recarga_saldo": 0.10532106421284256, "marketplace_pedido": 0.004400880176035207, "atendimento_humano": 0.000700140028005601, "recarga_realizar": 0.0009001800360072013, "conta_contestacao": 0.0012002400480096017, "recarga_nao_creditada": 0.7386477295459092, "conta_segunda_via": 0.000700140028005601, "bonus_nao_recebido": 0.000700140028005601, "sem_correspondencia": 0.0030006001200240046}, "confidence": 0.6693, "input_tokens": 292, "latency_ms": 161.5858719999892} +{"id": "g0073-recarga_nao_creditada-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9506049395060496, "negociacao_divida": 0.00019998000199980009, "recarga_realizar": 0.00019998000199980009, "conta_pagamento_confirmacao": 0.0006999300069993002, "conta_debito_automatico_digital": 0.00039996000399960017, "portabilidade": 0.0037996200379962013, "cadastro_atualizacao": 0.00019998000199980009, "recarga_saldo": 0.00019998000199980009, "bonus_nao_recebido": 0.00019998000199980009, "marketplace_compra": 0.00019998000199980009, "fidelidade_resgate": 0.0009999000099990003, "sem_correspondencia": 0.042295770422957714}, "confidence": 0.9082, "input_tokens": 289, "latency_ms": 163.635639000006} +{"id": "g0074-recarga_nao_creditada-emocional-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"reclamacao_atendimento": 0.05071014202840568, "conta_pagamento_confirmacao": 0.028605721144228845, "recarga_saldo": 0.525505101020204, "conta_segunda_via": 0.028905781156231245, "recarga_realizar": 0.030006001200240048, "bonus_nao_recebido": 0.028505701140228046, "internet_consumo": 0.029105821164232847, "plano_nova_linha": 0.030006001200240048, "negociacao_religacao": 0.030406081216243247, "recarga_nao_creditada": 0.07881576315263052, "suporte_chip_esim": 0.03130626125225045, "sem_correspondencia": 0.10812162432486497}, "confidence": 0.2901, "input_tokens": 303, "latency_ms": 172.05754100001514} +{"id": "g0074-recarga_nao_creditada-emocional-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9999930000490003, "recarga_saldo": 9.999930000490002e-07, "bonus_nao_recebido": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_pagamento_confirmacao": 9.999930000490002e-07, "recarga_realizar": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9998, "input_tokens": 245, "latency_ms": 143.4294079999745} +{"id": "g0074-recarga_nao_creditada-emocional-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "negociacao_religacao": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "internet_problema_conexao": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "fidelidade_pontos": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "recarga_nao_creditada": 0.9999850002249967, "atendimento_humano": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 178.5554649999881} +{"id": "g0074-recarga_nao_creditada-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.1196, "conta_pagamento_confirmacao": 0.1268, "bonus_nao_recebido": 0.1573, "sem_correspondencia": 0.5963}, "confidence": 0.1957, "input_tokens": 160, "latency_ms": 100.95640600002298} +{"id": "g0074-recarga_nao_creditada-emocional-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_consulta": 9.999000099990004e-05, "recarga_nao_creditada": 0.9861013898610141, "recarga_realizar": 0.004099590040995901, "conta_explicacao": 9.999000099990004e-05, "conta_vencimento": 9.999000099990004e-05, "marketplace_compra": 9.999000099990004e-05, "seguranca_perda_roubo": 9.999000099990004e-05, "bonus_nao_recebido": 9.999000099990004e-05, "recarga_saldo": 0.007399260073992602, "conta_segunda_via": 9.999000099990004e-05, "conta_pagamento_confirmacao": 9.999000099990004e-05, "sem_correspondencia": 0.0015998400159984007}, "confidence": 0.9641, "input_tokens": 292, "latency_ms": 164.1442239999833} +{"id": "g0074-recarga_nao_creditada-emocional-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "negociacao_divida": 9.999850002249975e-07, "recarga_nao_creditada": 0.9999850002249976, "parceiros_ofertas": 9.999850002249975e-07, "suporte_configuracao": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "recarga_saldo": 9.999850002249975e-07, "internet_pacote_adicional": 9.999850002249975e-07, "conta_pagamento_confirmacao": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "reclamacao_atendimento": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 167.56731699996408} +{"id": "g0074-recarga_nao_creditada-emocional-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0002, "bonus_nao_recebido": 0.0002, "recarga_nao_creditada": 0.998, "sem_correspondencia": 0.0016}, "confidence": 0.989, "input_tokens": 157, "latency_ms": 103.8604039999882} +{"id": "g0074-recarga_nao_creditada-emocional-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0001, "recarga_nao_creditada": 0.9996, "bonus_nao_recebido": 0.0001, "sem_correspondencia": 0.0002}, "confidence": 0.9972, "input_tokens": 156, "latency_ms": 98.68933699999616} +{"id": "g0074-recarga_nao_creditada-emocional-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"seguranca_perda_roubo": 9.999920000639994e-07, "beneficios_consulta": 9.999920000639994e-07, "bonus_nao_recebido": 9.999920000639994e-07, "conta_pagamento_confirmacao": 9.999920000639994e-07, "recarga_realizar": 9.999920000639995e-05, "negociacao_divida": 9.999920000639994e-07, "parceiros_ofertas": 9.999920000639994e-07, "roaming_pacote": 9.999920000639994e-07, "recarga_saldo": 0.0001999984000127999, "recarga_nao_creditada": 0.9994920040639675, "negociacao_religacao": 9.999920000639994e-07, "sem_correspondencia": 0.0001999984000127999}, "confidence": 0.9979, "input_tokens": 289, "latency_ms": 163.4134380000205} +{"id": "g0074-recarga_nao_creditada-emocional-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_debito_automatico_digital": 0.00010003000900270082, "recarga_saldo": 0.12353706111833551, "portabilidade": 0.00010003000900270082, "desconto_retencao": 0.00010003000900270082, "reclamacao_atendimento": 0.00010003000900270082, "conta_vencimento": 0.00010003000900270082, "recarga_nao_creditada": 0.8571571471441433, "recarga_realizar": 0.014204261278383517, "bonus_nao_recebido": 0.00010003000900270082, "conta_pagamento_confirmacao": 0.00010003000900270082, "internet_pacote_adicional": 0.00010003000900270082, "vas_cancelamento": 0.00010003000900270082, "suporte_sem_sinal": 0.00010003000900270082, "negociacao_religacao": 0.00010003000900270082, "suporte_configuracao": 0.003801140342102631, "sem_correspondencia": 0.00020006001800540165}, "confidence": 0.8247, "input_tokens": 302, "latency_ms": 168.64718300001869} +{"id": "g0074-recarga_nao_creditada-emocional-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"desconto_retencao": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "recarga_nao_creditada": 9.999850002249967e-07, "negociacao_divida": 9.999850002249967e-07, "portabilidade": 9.999850002249967e-07, "suporte_sem_sinal": 9.999850002249967e-07, "conta_vencimento": 9.999850002249967e-07, "suporte_chip_esim": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "troca_numero": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "internet_consumo": 9.999850002249967e-07, "recarga_realizar": 0.9999850002249967, "plano_consulta": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 300, "latency_ms": 168.54983000001766} +{"id": "g0074-recarga_nao_creditada-emocional-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0021997800219978004, "recarga_realizar": 0.0060993900609939014, "cadastro_atualizacao": 0.0006999300069993001, "atendimento_humano": 0.0014998500149985001, "bonus_nao_recebido": 0.0006999300069993001, "recarga_nao_creditada": 0.9856014398560144, "recarga_saldo": 0.0016998300169983002, "sem_correspondencia": 0.0014998500149985001}, "confidence": 0.9524, "input_tokens": 230, "latency_ms": 133.03455300001588} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0005000445039608524, "conta_explicacao": 1.0000890079217048e-06, "conta_pagamento_confirmacao": 1.0000890079217048e-06, "recarga_nao_creditada": 0.0008000712063373639, "recarga_saldo": 0.9982888477074457, "fidelidade_pontos": 1.0000890079217048e-06, "vas_contratacao": 1.0000890079217048e-06, "bonus_nao_recebido": 1.0000890079217048e-06, "parceiros_ofertas": 1.0000890079217048e-06, "roaming_duvida": 1.0000890079217048e-06, "reclamacao_atendimento": 0.00010000890079217049, "internet_pacote_adicional": 1.0000890079217048e-06, "plano_troca": 1.0000890079217048e-06, "plano_nova_linha": 1.0000890079217048e-06, "atendimento_humano": 1.0000890079217048e-06, "sem_correspondencia": 0.0003000267023765114}, "confidence": 0.9943, "input_tokens": 304, "latency_ms": 169.77245800001128} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 9.99997000009e-07, "conta_pagamento_confirmacao": 9.99997000009e-07, "recarga_nao_creditada": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9998, "input_tokens": 160, "latency_ms": 102.53999100001465} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 9.997000899730082e-05, "conta_pagamento_confirmacao": 9.997000899730082e-05, "recarga_realizar": 9.997000899730082e-05, "recarga_saldo": 9.997000899730082e-05, "marketplace_pedido": 9.997000899730082e-05, "bonus_nao_recebido": 9.997000899730082e-05, "recarga_nao_creditada": 0.999300209937019, "sem_correspondencia": 9.997000899730082e-05}, "confidence": 0.9979, "input_tokens": 225, "latency_ms": 135.6832269999586} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9997990202989497, "conta_pagamento_confirmacao": 9.998990101999696e-07, "bonus_nao_recebido": 9.998990101999697e-05, "sem_correspondencia": 9.998990101999697e-05}, "confidence": 0.9989, "input_tokens": 159, "latency_ms": 102.35717300002989} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.7562756275627563, "reclamacao_atendimento": 0.00010001000100010003, "bonus_nao_recebido": 0.00010001000100010003, "recarga_saldo": 0.0009000900090009002, "fidelidade_resgate": 0.00010001000100010003, "conta_pagamento_confirmacao": 0.00010001000100010003, "recarga_realizar": 0.24232423242324233, "sem_correspondencia": 0.00010001000100010003}, "confidence": 0.7273, "input_tokens": 238, "latency_ms": 140.19153700002107} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano", "recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_consulta": 0.00010002000400080017, "troca_numero": 0.0008001600320064014, "marketplace_pedido": 0.02330466093218644, "conta_contestacao": 0.0007001400280056011, "recarga_saldo": 0.2488497699539908, "conta_pagamento_confirmacao": 0.00010002000400080017, "parceiros_ofertas": 0.00020004000800160035, "plano_consulta": 0.00020004000800160035, "seguranca_perda_roubo": 0.007601520304060813, "cancelamento_linha": 0.00020004000800160035, "atendimento_humano": 0.712742548509702, "internet_problema_conexao": 0.001200240048009602, "reclamacao_atendimento": 0.0008001600320064014, "conta_vencimento": 0.00010002000400080017, "roaming_duvida": 0.00020004000800160035, "sem_correspondencia": 0.0029005801160232048}, "confidence": 0.7242, "input_tokens": 299, "latency_ms": 167.6896289999945} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 1.0002940864614194e-06, "bonus_nao_recebido": 1.0002940864614194e-06, "atendimento_humano": 1.0002940864614194e-06, "vas_consulta": 1.0002940864614194e-06, "recarga_saldo": 0.0009002646778152776, "recarga_nao_creditada": 0.9990937335576658, "recarga_realizar": 1.0002940864614194e-06, "sem_correspondencia": 1.0002940864614194e-06}, "confidence": 0.9952, "input_tokens": 216, "latency_ms": 128.3931110000367} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 9.999930000489998e-07, "bonus_nao_recebido": 9.999930000489998e-07, "recarga_realizar": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "internet_consumo": 9.999930000489998e-07, "recarga_nao_creditada": 0.9999930000489998, "conta_pagamento_confirmacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 237, "latency_ms": 137.6365809999811} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9997990202989497, "conta_pagamento_confirmacao": 9.998990101999696e-07, "bonus_nao_recebido": 9.998990101999697e-05, "sem_correspondencia": 9.998990101999697e-05}, "confidence": 0.9988, "input_tokens": 161, "latency_ms": 106.812232999971} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 9.99985000224997e-07, "desconto_retencao": 9.99985000224997e-07, "recarga_saldo": 9.99985000224997e-07, "internet_consumo": 9.99985000224997e-07, "internet_problema_conexao": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "recarga_nao_creditada": 0.9999850002249969, "vas_cancelamento": 9.99985000224997e-07, "plano_consulta": 9.99985000224997e-07, "seguranca_perda_roubo": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 184.58206499997232} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_religacao": 9.998000399920017e-05, "roaming_duvida": 9.998000399920017e-05, "cancelamento_linha": 0.00029994001199760045, "fidelidade_resgate": 9.998000399920017e-05, "recarga_realizar": 0.0018996200759848032, "bonus_nao_recebido": 9.998000399920017e-05, "recarga_nao_creditada": 0.28674265146970607, "conta_pagamento_confirmacao": 9.998000399920017e-05, "recarga_saldo": 0.7091581683663268, "vas_consulta": 9.998000399920017e-05, "marketplace_pedido": 9.998000399920017e-05, "sem_correspondencia": 0.0011997600479904018}, "confidence": 0.747, "input_tokens": 283, "latency_ms": 191.28347399998802} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 127, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9999890001209996, "conta_pagamento_confirmacao": 9.999890001209996e-07, "roaming_duvida": 9.999890001209996e-07, "internet_problema_conexao": 9.999890001209996e-07, "recarga_saldo": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "recarga_realizar": 9.999890001209996e-07, "bonus_nao_recebido": 9.999890001209996e-07, "roaming_cobranca": 9.999890001209996e-07, "reclamacao_atendimento": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 300, "latency_ms": 207.01205500000697} +{"id": "g0077-plano_consulta-curto_neutro-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_duvida": 1.0001880353506457e-06, "beneficios_consulta": 0.0007001316247454521, "recarga_saldo": 1.0001880353506457e-06, "plano_troca": 1.0001880353506457e-06, "marketplace_pedido": 1.0001880353506457e-06, "fidelidade_pontos": 0.0003000564106051937, "internet_consumo": 1.0001880353506457e-06, "internet_problema_conexao": 1.0001880353506457e-06, "portabilidade": 1.0001880353506457e-06, "plano_nova_linha": 1.0001880353506457e-06, "plano_consulta": 0.9986877532976198, "desconto_retencao": 1.0001880353506457e-06, "roaming_cobranca": 1.0001880353506457e-06, "vas_consulta": 0.0003000564106051937, "internet_pacote_adicional": 1.0001880353506457e-06, "sem_correspondencia": 1.0001880353506457e-06}, "confidence": 0.9952, "input_tokens": 285, "latency_ms": 162.09885400002122} +{"id": "g0077-plano_consulta-curto_neutro-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0012, "plano_consulta": 0.9831, "beneficios_consulta": 0.0128, "sem_correspondencia": 0.0029}, "confidence": 0.9297, "input_tokens": 126, "latency_ms": 88.14829499999632} +{"id": "g0077-plano_consulta-curto_neutro-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 0.2068, "plano_nova_linha": 0.0006, "plano_troca": 0.0019, "cancelamento_linha": 0.001, "plano_consulta": 0.0211, "suporte_chip_esim": 0.746, "beneficios_consulta": 0.001, "sem_correspondencia": 0.0216}, "confidence": 0.6447, "input_tokens": 209, "latency_ms": 123.14097000000856} +{"id": "g0077-plano_consulta-curto_neutro-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0005999400059994001, "plano_troca": 0.000999900009999, "troca_numero": 0.00019998000199980003, "plano_consulta": 0.9243075692430757, "beneficios_consulta": 0.020997900209979003, "conta_vencimento": 9.999000099990002e-05, "plano_nova_linha": 0.03449655034496551, "sem_correspondencia": 0.0182981701829817}, "confidence": 0.8285, "input_tokens": 196, "latency_ms": 120.44998700002907} +{"id": "g0077-plano_consulta-curto_neutro-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.0114988501149885, "cancelamento_linha": 0.0042995700429957, "desconto_retencao": 0.0006999300069992999, "cadastro_atualizacao": 0.0008999100089990998, "internet_pacote_adicional": 0.0042995700429957, "troca_numero": 0.0006999300069992999, "plano_consulta": 0.8603139686031396, "reclamacao_atendimento": 0.0014998500149985, "plano_nova_linha": 0.0016998300169982997, "internet_consumo": 0.030096990300969895, "marketplace_compra": 0.0014998500149985, "roaming_cobranca": 0.0020997900209979, "conta_contestacao": 0.007699230076992299, "recarga_saldo": 0.053994600539945994, "plano_troca": 0.005599440055994399, "sem_correspondencia": 0.0130986901309869}, "confidence": 0.7573, "input_tokens": 279, "latency_ms": 160.9318920000078} +{"id": "g0077-plano_consulta-curto_neutro-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0009000891088217734, "parceiros_ofertas": 1.0000990098019704e-06, "plano_nova_linha": 0.0034003366333266996, "plano_consulta": 0.98969798010003, "plano_troca": 0.0021002079205841378, "atendimento_humano": 0.0003000297029405911, "beneficios_consulta": 0.0024002376235247288, "sem_correspondencia": 0.0012001188117623644}, "confidence": 0.964, "input_tokens": 202, "latency_ms": 122.56491799996638} +{"id": "g0077-plano_consulta-curto_neutro-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.033996600339966, "plano_nova_linha": 0.28407159284071587, "conta_segunda_via": 0.013598640135986398, "beneficios_consulta": 0.03749625037496249, "suporte_chip_esim": 0.015598440155984397, "roaming_cobranca": 0.015498450154984498, "portabilidade": 0.010098990100989899, "conta_pagamento_confirmacao": 0.0043995600439956, "plano_consulta": 0.551944805519448, "seguranca_fraude": 0.0118988101189881, "plano_troca": 0.004899510048995099, "sem_correspondencia": 0.016498350164983498}, "confidence": 0.4656, "input_tokens": 278, "latency_ms": 156.85700399995994} +{"id": "g0077-plano_consulta-curto_neutro-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.00010000940088368307, "desconto_retencao": 1.0000940088368307e-06, "marketplace_pedido": 1.0000940088368307e-06, "parceiros_ofertas": 1.0000940088368307e-06, "plano_consulta": 0.9990939148279939, "conta_explicacao": 0.00010000940088368307, "beneficios_consulta": 0.00020001880176736614, "marketplace_compra": 1.0000940088368307e-06, "seguranca_fraude": 1.0000940088368307e-06, "plano_troca": 0.00020001880176736614, "plano_nova_linha": 1.0000940088368307e-06, "sem_correspondencia": 0.0003000282026510492}, "confidence": 0.9962, "input_tokens": 276, "latency_ms": 156.884644999991} +{"id": "g0077-plano_consulta-curto_neutro-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 28, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"internet_consumo": 0.1904, "conta_segunda_via": 0.0215, "plano_nova_linha": 0.5416, "beneficios_consulta": 0.0068, "plano_consulta": 0.0054, "cadastro_atualizacao": 0.0028, "plano_troca": 0.0019, "sem_correspondencia": 0.2296}, "confidence": 0.4426, "input_tokens": 213, "latency_ms": 125.37883400000283} +{"id": "g0077-plano_consulta-curto_neutro-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_nova_linha": 1.0000970094099127e-06, "internet_consumo": 0.5525535976989767, "roaming_cobranca": 1.0000970094099127e-06, "plano_consulta": 0.4426429363648273, "plano_troca": 1.0000970094099127e-06, "roaming_duvida": 0.00010000970094099127, "beneficios_consulta": 0.0027002619254067645, "sem_correspondencia": 0.0020001940188198253}, "confidence": 0.6542, "input_tokens": 208, "latency_ms": 123.12448900001982} +{"id": "g0077-plano_consulta-curto_neutro-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_cobranca": 9.999930000489998e-07, "internet_consumo": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "plano_nova_linha": 9.999930000489998e-07, "beneficios_consulta": 9.999930000489998e-07, "plano_consulta": 0.9999930000489998, "plano_troca": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 0.9998, "input_tokens": 209, "latency_ms": 125.24537100000543} +{"id": "g0077-plano_consulta-curto_neutro-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0081991800819918, "beneficios_consulta": 0.013798620137986202, "vas_cancelamento": 0.0423957604239576, "plano_consulta": 0.29247075292470753, "conta_segunda_via": 0.0168983101689831, "plano_nova_linha": 0.0922907709229077, "recarga_nao_creditada": 0.006299370062993701, "suporte_sem_sinal": 0.0100989901009899, "plano_troca": 0.04029597040295971, "desconto_retencao": 0.0105989401059894, "roaming_duvida": 0.0017998200179982, "conta_vencimento": 0.0700929907009299, "vas_contratacao": 0.0052994700529947, "recarga_realizar": 0.0012998700129987, "conta_contestacao": 0.006399360063993601, "sem_correspondencia": 0.3817618238176182}, "confidence": 0.3615, "input_tokens": 287, "latency_ms": 165.00869399999374} +{"id": "g0079-plano_consulta-erros_digitacao-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.0003, "plano_troca": 0.0001, "plano_nova_linha": 0.0001, "beneficios_consulta": 0.0541, "portabilidade": 0.0001, "plano_consulta": 0.9441, "internet_consumo": 0.0002, "sem_correspondencia": 0.001}, "confidence": 0.8914, "input_tokens": 218, "latency_ms": 137.1969670000226} +{"id": "g0079-plano_consulta-erros_digitacao-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.02330466093218644, "cadastro_atualizacao": 0.00020004000800160035, "reclamacao_atendimento": 0.008101620324064814, "plano_troca": 0.006101220244048811, "internet_consumo": 0.001200240048009602, "recarga_saldo": 0.004100820164032807, "internet_problema_conexao": 0.0016003200640128028, "cancelamento_linha": 0.00020004000800160035, "plano_consulta": 0.9435887177435488, "suporte_chip_esim": 0.002000400080016003, "plano_nova_linha": 0.00020004000800160035, "sem_correspondencia": 0.009401880376075216}, "confidence": 0.8729, "input_tokens": 280, "latency_ms": 201.28526300004523} +{"id": "g0079-plano_consulta-erros_digitacao-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0011001100110011003, "beneficios_consulta": 0.0021002100210021, "plano_consulta": 0.9934993499349936, "sem_correspondencia": 0.003300330033003301}, "confidence": 0.9666, "input_tokens": 130, "latency_ms": 101.9652409999594} +{"id": "g0079-plano_consulta-erros_digitacao-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.016100000000000003, "internet_consumo": 0.0005000000000000001, "plano_consulta": 0.9709000000000001, "sem_correspondencia": 0.012500000000000002}, "confidence": 0.889, "input_tokens": 131, "latency_ms": 101.76963999998634} +{"id": "g0079-plano_consulta-erros_digitacao-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.9985, "internet_consumo": 0.0001, "beneficios_consulta": 0.0002, "sem_correspondencia": 0.0012}, "confidence": 0.9914, "input_tokens": 130, "latency_ms": 97.4615480000125} +{"id": "g0079-plano_consulta-erros_digitacao-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"beneficios_consulta": 0.0071992800719928, "fidelidade_resgate": 0.0012998700129987, "cadastro_atualizacao": 0.0031996800319968005, "internet_consumo": 0.06029397060293971, "plano_nova_linha": 0.04589541045895411, "conta_pagamento_confirmacao": 0.000999900009999, "plano_troca": 0.0015998400159984002, "cancelamento_linha": 0.6485351464853514, "marketplace_compra": 0.0011998800119988001, "negociacao_religacao": 0.000999900009999, "plano_consulta": 0.2064793520647935, "conta_debito_automatico_digital": 0.000999900009999, "marketplace_pedido": 0.0013998600139986002, "roaming_pacote": 0.000999900009999, "parceiros_ofertas": 0.000999900009999, "sem_correspondencia": 0.0178982101789821}, "confidence": 0.5983, "input_tokens": 291, "latency_ms": 182.67236299999468} +{"id": "g0079-plano_consulta-erros_digitacao-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"seguranca_fraude": 0.0019000000000000002, "plano_consulta": 0.8012000000000001, "plano_nova_linha": 0.13660000000000003, "beneficios_consulta": 0.0004000000000000001, "internet_consumo": 0.006400000000000001, "recarga_realizar": 0.00020000000000000004, "vas_consulta": 0.0017000000000000001, "conta_pagamento_confirmacao": 0.0014000000000000002, "recarga_saldo": 0.0008000000000000001, "marketplace_compra": 0.0036000000000000003, "roaming_pacote": 0.00020000000000000004, "seguranca_perda_roubo": 0.0023000000000000004, "plano_troca": 0.020000000000000004, "marketplace_pedido": 0.0010000000000000002, "conta_contestacao": 0.0014000000000000002, "sem_correspondencia": 0.020900000000000002}, "confidence": 0.7346, "input_tokens": 295, "latency_ms": 188.1845080000062} +{"id": "g0079-plano_consulta-erros_digitacao-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.017101710171017102, "beneficios_consulta": 0.0078007800780078, "plano_consulta": 0.8765876587658765, "sem_correspondencia": 0.09850985098509851}, "confidence": 0.6743, "input_tokens": 132, "latency_ms": 90.79618699996672} +{"id": "g0079-plano_consulta-erros_digitacao-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.0031996800319968005, "internet_consumo": 9.999000099990002e-05, "plano_consulta": 0.9955004499550045, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.9774, "input_tokens": 130, "latency_ms": 87.60826199994654} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "roaming_cobranca": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "beneficios_consulta": 0.999993000049, "cadastro_atualizacao": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 220, "latency_ms": 137.29767000000948} +{"id": "g0079-plano_consulta-erros_digitacao-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0560943905609439, "cadastro_atualizacao": 0.00019998000199980003, "internet_consumo": 0.00039996000399960006, "plano_consulta": 0.0532946705329467, "beneficios_consulta": 0.0010998900109989002, "conta_pagamento_confirmacao": 0.00019998000199980003, "plano_nova_linha": 0.00019998000199980003, "sem_correspondencia": 0.8885111488851114}, "confidence": 0.7894, "input_tokens": 223, "latency_ms": 133.12707900001897} +{"id": "g0079-plano_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.005700552953636503, "fidelidade_pontos": 0.00940091188845318, "recarga_nao_creditada": 0.0010000970094099129, "vas_contratacao": 0.00040003880376396513, "negociacao_religacao": 1.0000970094099127e-06, "plano_nova_linha": 1.0000970094099127e-06, "plano_troca": 1.0000970094099127e-06, "internet_consumo": 0.9778948558010128, "seguranca_perda_roubo": 0.0003000291028229738, "conta_debito_automatico_digital": 0.0008000776075279303, "beneficios_consulta": 0.0005000485047049564, "portabilidade": 0.00010000970094099128, "conta_segunda_via": 0.0005000485047049564, "vas_consulta": 0.002600252224465773, "desconto_retencao": 0.00020001940188198256, "sem_correspondencia": 0.0006000582056459476}, "confidence": 0.9477, "input_tokens": 290, "latency_ms": 164.82480599995597} +{"id": "g0081-plano_consulta-emocional-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 9.99999000001e-07, "plano_consulta": 0.9983990016009985, "internet_consumo": 9.999990000010002e-05, "plano_nova_linha": 9.999990000010002e-05, "beneficios_consulta": 0.0005999994000006, "cadastro_atualizacao": 9.999990000010002e-05, "portabilidade": 0.00039999960000040006, "sem_correspondencia": 0.0002999997000003}, "confidence": 0.993, "input_tokens": 230, "latency_ms": 132.8253070000187} +{"id": "g0081-plano_consulta-emocional-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"atendimento_humano": 0.22185562887422514, "cadastro_atualizacao": 0.005198960207958408, "recarga_realizar": 0.0005998800239952009, "plano_nova_linha": 0.0005998800239952009, "parceiros_ofertas": 0.0011997600479904018, "internet_consumo": 0.017296540691861626, "conta_vencimento": 0.0015996800639872027, "plano_consulta": 0.03249350129974005, "conta_contestacao": 0.001799640071985603, "portabilidade": 0.6953609278144371, "beneficios_consulta": 0.001299740051989602, "roaming_cobranca": 0.0006998600279944011, "negociacao_religacao": 0.0005998800239952009, "seguranca_fraude": 0.006498700259948011, "plano_troca": 0.0031993601279744054, "sem_correspondencia": 0.009698060387922416}, "confidence": 0.6582, "input_tokens": 305, "latency_ms": 173.63578499998766} +{"id": "g0081-plano_consulta-emocional-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 120, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.0014, "internet_consumo": 0.0652, "plano_consulta": 0.0029, "sem_correspondencia": 0.9305}, "confidence": 0.8044, "input_tokens": 146, "latency_ms": 93.86805299999423} +{"id": "g0081-plano_consulta-emocional-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.2119, "beneficios_consulta": 0.0127, "internet_pacote_adicional": 0.0138, "plano_consulta": 0.4241, "atendimento_humano": 0.05, "plano_nova_linha": 0.0148, "suporte_sem_sinal": 0.0077, "recarga_nao_creditada": 0.005, "conta_segunda_via": 0.003, "suporte_configuracao": 0.0347, "internet_consumo": 0.1596, "plano_troca": 0.0116, "conta_explicacao": 0.0069, "suporte_chip_esim": 0.0212, "seguranca_fraude": 0.0075, "sem_correspondencia": 0.0155}, "confidence": 0.3582, "input_tokens": 305, "latency_ms": 171.51915300001974} +{"id": "g0081-plano_consulta-emocional-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 1.000192036871079e-06, "roaming_pacote": 0.00040007681474843167, "plano_troca": 1.000192036871079e-06, "reclamacao_atendimento": 1.000192036871079e-06, "roaming_duvida": 0.00040007681474843167, "plano_nova_linha": 1.000192036871079e-06, "internet_problema_conexao": 0.9990918256305209, "desconto_retencao": 1.000192036871079e-06, "negociacao_religacao": 1.000192036871079e-06, "internet_consumo": 0.00010001920368710792, "plano_consulta": 1.000192036871079e-06, "sem_correspondencia": 1.000192036871079e-06}, "confidence": 0.9957, "input_tokens": 301, "latency_ms": 167.75242699998216} +{"id": "g0081-plano_consulta-emocional-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 127, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.8172365526894622, "plano_consulta": 0.01139772045590882, "beneficios_consulta": 0.005298940211957609, "internet_consumo": 0.008298340331933614, "plano_nova_linha": 0.03699260147970406, "plano_troca": 0.08698260347930413, "recarga_realizar": 0.0023995200959808036, "sem_correspondencia": 0.031393721255748845}, "confidence": 0.6439, "input_tokens": 232, "latency_ms": 187.16901200002667} +{"id": "g0081-plano_consulta-emocional-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_segunda_via": 1.0001950380324161e-06, "beneficios_consulta": 0.00030005851140972486, "fidelidade_resgate": 1.0001950380324161e-06, "plano_nova_linha": 0.012202379463995479, "plano_consulta": 0.0005000975190162082, "plano_troca": 1.0001950380324161e-06, "vas_consulta": 0.9852921319657333, "internet_consumo": 0.0006001170228194497, "negociacao_divida": 1.0001950380324161e-06, "internet_pacote_adicional": 0.0005000975190162082, "cadastro_atualizacao": 1.0001950380324161e-06, "sem_correspondencia": 0.0006001170228194497}, "confidence": 0.9643, "input_tokens": 291, "latency_ms": 163.81069200002685} +{"id": "g0081-plano_consulta-emocional-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"beneficios_consulta": 0.0013997200559888023, "vas_cancelamento": 0.050489902019596085, "plano_consulta": 0.0030993801239752048, "negociacao_religacao": 0.005598880223955209, "plano_troca": 0.0007998400319936014, "plano_nova_linha": 0.016396720655868828, "internet_consumo": 0.006498700259948011, "negociacao_divida": 0.0014997000599880025, "cancelamento_linha": 0.9025194961007799, "cadastro_atualizacao": 0.0009998000399920016, "roaming_duvida": 0.003599280143971206, "sem_correspondencia": 0.007098580283943212}, "confidence": 0.8082, "input_tokens": 291, "latency_ms": 168.76005900002156} +{"id": "g0081-plano_consulta-emocional-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.019798020197980205, "beneficios_consulta": 0.0034996500349965005, "plano_troca": 0.018098190180981903, "roaming_cobranca": 0.0018998100189981002, "fidelidade_pontos": 0.0014998500149985001, "plano_nova_linha": 0.008299170082991702, "plano_consulta": 0.8324167583241676, "conta_segunda_via": 0.0008999100089991, "fidelidade_resgate": 0.000999900009999, "desconto_retencao": 0.011098890110988902, "atendimento_humano": 0.0038996100389961, "sem_correspondencia": 0.09759024097590242}, "confidence": 0.72, "input_tokens": 291, "latency_ms": 163.24960700001157} +{"id": "g0081-plano_consulta-emocional-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cancelamento_linha": 0.0010000970094099129, "conta_vencimento": 1.0000970094099127e-06, "roaming_duvida": 0.9660937110899757, "plano_troca": 1.0000970094099127e-06, "internet_consumo": 0.0022002134207018084, "plano_consulta": 0.0012001164112918953, "marketplace_compra": 0.00020001940188198256, "suporte_sem_sinal": 0.0010000970094099129, "vas_contratacao": 0.0009000873084689215, "conta_contestacao": 0.00020001940188198256, "vas_consulta": 0.02420234762771989, "plano_nova_linha": 0.000700067906586939, "marketplace_pedido": 0.00010000970094099128, "beneficios_consulta": 0.00040003880376396513, "reclamacao_atendimento": 1.0000970094099127e-06, "sem_correspondencia": 0.001800174616937843}, "confidence": 0.9315, "input_tokens": 303, "latency_ms": 172.67000300000745} +{"id": "g0081-plano_consulta-emocional-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["beneficios_consulta"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 0.0009001800360072014, "troca_numero": 0.006801360272054411, "seguranca_perda_roubo": 0.0027005401080216047, "vas_consulta": 0.021804360872174435, "internet_consumo": 0.008301660332066415, "plano_nova_linha": 0.002300460092018404, "marketplace_compra": 0.0017003400680136028, "cancelamento_linha": 0.8957791558311663, "marketplace_pedido": 0.0014002800560112022, "plano_consulta": 0.00570114022804561, "reclamacao_atendimento": 0.001200240048009602, "beneficios_consulta": 0.0011002200440088019, "internet_pacote_adicional": 0.001200240048009602, "fidelidade_resgate": 0.0058011602320464095, "recarga_realizar": 0.0009001800360072014, "sem_correspondencia": 0.04240848169633927}, "confidence": 0.8066, "input_tokens": 295, "latency_ms": 169.3896620000146} +{"id": "g0081-plano_consulta-emocional-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"negociacao_divida": 0.0056, "plano_nova_linha": 0.1288, "bonus_nao_recebido": 0.0051, "conta_pagamento_confirmacao": 0.0024, "vas_consulta": 0.024, "vas_contratacao": 0.0055, "conta_segunda_via": 0.0009, "conta_explicacao": 0.006, "beneficios_consulta": 0.696, "vas_cancelamento": 0.0006, "internet_consumo": 0.0007, "plano_consulta": 0.1156, "marketplace_pedido": 0.0009, "plano_troca": 0.0033, "internet_problema_conexao": 0.0027, "sem_correspondencia": 0.0019}, "confidence": 0.6199, "input_tokens": 301, "latency_ms": 168.1946560000256} +{"id": "g0087-plano_troca-regionalismo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9999970000090003, "plano_nova_linha": 9.999970000090002e-07, "desconto_retencao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 152, "latency_ms": 99.29342300000599} +{"id": "g0087-plano_troca-regionalismo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 9.999850002249977e-07, "plano_troca": 0.9999850002249978, "internet_pacote_adicional": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "roaming_pacote": 9.999850002249977e-07, "portabilidade": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "marketplace_pedido": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "conta_segunda_via": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "plano_nova_linha": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "vas_cancelamento": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 174.02152699997941} +{"id": "g0087-plano_troca-regionalismo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.00019998000199980003, "plano_troca": 0.9984001599840017, "desconto_retencao": 0.00019998000199980003, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.9909, "input_tokens": 156, "latency_ms": 102.0948259999841} +{"id": "g0087-plano_troca-regionalismo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"roaming_duvida": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "plano_troca": 0.9999890001209993, "plano_nova_linha": 9.999890001209994e-07, "parceiros_ofertas": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "internet_problema_conexao": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "negociacao_divida": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 297, "latency_ms": 164.84335000001238} +{"id": "g0087-plano_troca-regionalismo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.029397060293970604, "troca_numero": 0.0057994200579942, "plano_troca": 0.014498550144985502, "internet_pacote_adicional": 0.011098890110988902, "plano_nova_linha": 0.021997800219978002, "vas_cancelamento": 0.0047995200479952005, "desconto_retencao": 0.0040995900409959, "sem_correspondencia": 0.9083091690830917}, "confidence": 0.7769, "input_tokens": 225, "latency_ms": 133.1176219999861} +{"id": "g0087-plano_troca-regionalismo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9999890001209996, "fidelidade_pontos": 9.999890001209996e-07, "internet_problema_conexao": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "troca_numero": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "plano_consulta": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9999, "input_tokens": 304, "latency_ms": 166.42938900002946} +{"id": "g0087-plano_troca-regionalismo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"desconto_retencao": 0.183715799558762, "plano_consulta": 1.0000860073966358e-06, "plano_troca": 1.0000860073966358e-06, "bonus_nao_recebido": 1.0000860073966358e-06, "plano_nova_linha": 1.0000860073966358e-06, "cancelamento_linha": 1.0000860073966358e-06, "conta_contestacao": 1.0000860073966358e-06, "internet_pacote_adicional": 1.0000860073966358e-06, "parceiros_ofertas": 0.8162701992371342, "portabilidade": 1.0000860073966358e-06, "conta_vencimento": 1.0000860073966358e-06, "seguranca_fraude": 1.0000860073966358e-06, "atendimento_humano": 1.0000860073966358e-06, "vas_contratacao": 1.0000860073966358e-06, "reclamacao_atendimento": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.8279, "input_tokens": 299, "latency_ms": 170.2695510000467} +{"id": "g0087-plano_troca-regionalismo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9973970078089766, "parceiros_ofertas": 9.99997000009e-07, "plano_troca": 0.0020999937000188997, "reclamacao_atendimento": 9.99997000009e-07, "desconto_retencao": 9.999970000090001e-05, "seguranca_perda_roubo": 9.99997000009e-07, "plano_consulta": 0.00019999940000180001, "sem_correspondencia": 0.00019999940000180001}, "confidence": 0.9904, "input_tokens": 248, "latency_ms": 140.38051599999335} +{"id": "g0087-plano_troca-regionalismo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_pacote_adicional": 9.999930000490002e-07, "plano_troca": 0.9999930000490003, "conta_debito_automatico_digital": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "plano_consulta": 9.999930000490002e-07, "recarga_saldo": 9.999930000490002e-07, "plano_nova_linha": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 236, "latency_ms": 140.079304999972} +{"id": "g0087-plano_troca-regionalismo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_segunda_via": 9.999890001209992e-07, "plano_nova_linha": 0.9999890001209991, "roaming_cobranca": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 173.29756399999496} +{"id": "g0087-plano_troca-regionalismo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 0.0027997200279972004, "plano_consulta": 0.0025997400259974, "marketplace_compra": 0.00019998000199980003, "roaming_duvida": 0.0024997500249975004, "seguranca_perda_roubo": 0.00029997000299970003, "plano_nova_linha": 0.00019998000199980003, "desconto_retencao": 0.00019998000199980003, "plano_troca": 0.9903009699030096, "recarga_nao_creditada": 0.00029997000299970003, "reclamacao_atendimento": 0.00019998000199980003, "marketplace_pedido": 0.00019998000199980003, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9714, "input_tokens": 297, "latency_ms": 164.71635900001047} +{"id": "g0087-plano_troca-regionalismo-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 213, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 9.99999000001e-07, "plano_troca": 0.9903990096009905, "plano_nova_linha": 0.0094999905000095, "sem_correspondencia": 9.999990000010002e-05}, "confidence": 0.9607, "input_tokens": 170, "latency_ms": 109.21433800001523} +{"id": "g0089-plano_troca-longo_contexto-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "plano_nova_linha", "probabilities": {"vas_consulta": 0.013, "plano_consulta": 0.0755, "seguranca_fraude": 0.2574, "conta_contestacao": 0.0129, "desconto_retencao": 0.0608, "roaming_pacote": 0.0189, "marketplace_compra": 0.0065, "suporte_chip_esim": 0.0077, "suporte_sem_sinal": 0.0063, "plano_nova_linha": 0.3477, "plano_troca": 0.1574, "sem_correspondencia": 0.0359}, "confidence": 0.2828, "input_tokens": 320, "latency_ms": 174.81535100000656} +{"id": "g0089-plano_troca-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"troca_numero": 1.0000970094099127e-06, "plano_consulta": 0.0022002134207018084, "negociacao_religacao": 1.0000970094099127e-06, "desconto_retencao": 0.00010000970094099128, "conta_debito_automatico_digital": 1.0000970094099127e-06, "bonus_nao_recebido": 0.00010000970094099128, "plano_nova_linha": 0.997396747484506, "sem_correspondencia": 0.00020001940188198256}, "confidence": 0.9901, "input_tokens": 246, "latency_ms": 149.7237060000316} +{"id": "g0089-plano_troca-longo_contexto-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_pedido": 0.0004, "plano_consulta": 0.0024, "desconto_retencao": 0.0005, "conta_contestacao": 0.0004, "plano_troca": 0.1313, "plano_nova_linha": 0.864, "cadastro_atualizacao": 0.0004, "sem_correspondencia": 0.0006}, "confidence": 0.7956, "input_tokens": 250, "latency_ms": 214.35464900002899} +{"id": "g0089-plano_troca-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"desconto_retencao": 0.01189762047590482, "portabilidade": 0.027794441111777642, "plano_nova_linha": 0.0642871425714857, "conta_debito_automatico_digital": 0.0034993001399720057, "internet_consumo": 0.6296740651869627, "fidelidade_pontos": 0.004199160167966407, "plano_consulta": 0.17536492701459708, "sem_correspondencia": 0.08328334333133373}, "confidence": 0.4352, "input_tokens": 251, "latency_ms": 158.94465299999183} +{"id": "g0089-plano_troca-longo_contexto-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.7431000000000001, "desconto_retencao": 0.0025000000000000005, "plano_nova_linha": 0.24790000000000004, "sem_correspondencia": 0.006500000000000001}, "confidence": 0.5571, "input_tokens": 160, "latency_ms": 107.88805199996432} +{"id": "g0089-plano_troca-longo_contexto-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 196, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0010998900109989002, "plano_nova_linha": 0.0024997500249975004, "plano_troca": 0.9963003699630036, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.981, "input_tokens": 164, "latency_ms": 114.18084600001066} +{"id": "g0089-plano_troca-longo_contexto-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 171, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_segunda_via": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "plano_troca": 0.999993000049, "portabilidade": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 0.9999, "input_tokens": 241, "latency_ms": 140.1812469999868} +{"id": "g0089-plano_troca-longo_contexto-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_resgate": 9.999000099990002e-05, "plano_troca": 0.005499450054994501, "desconto_retencao": 9.999000099990002e-05, "negociacao_religacao": 9.999000099990002e-05, "plano_nova_linha": 0.9933006699330067, "roaming_cobranca": 9.999000099990002e-05, "plano_consulta": 0.0006999300069993001, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9788, "input_tokens": 242, "latency_ms": 142.01154799997084} +{"id": "g0089-plano_troca-longo_contexto-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9877, "plano_troca": 0.0076, "desconto_retencao": 0.0039, "sem_correspondencia": 0.0008}, "confidence": 0.9446, "input_tokens": 153, "latency_ms": 98.00609000001259} +{"id": "g0089-plano_troca-longo_contexto-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"reclamacao_atendimento": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "plano_troca": 0.999993000049, "roaming_pacote": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 250, "latency_ms": 145.8521320000159} +{"id": "g0089-plano_troca-longo_contexto-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 169, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "atendimento_humano": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "plano_nova_linha": 1.0000890079217048e-06, "cancelamento_linha": 1.0000890079217048e-06, "plano_troca": 0.9999889990209128, "marketplace_compra": 1.0000890079217048e-06, "vas_cancelamento": 1.0000890079217048e-06, "plano_consulta": 1.0000890079217048e-06, "negociacao_divida": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9997, "input_tokens": 304, "latency_ms": 167.74831899999754} +{"id": "g0089-plano_troca-longo_contexto-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 0.001999800019998, "plano_nova_linha": 0.8412158784121588, "recarga_nao_creditada": 0.03499650034996501, "suporte_chip_esim": 0.0010998900109989002, "plano_troca": 0.0342965703429657, "seguranca_perda_roubo": 0.027697230276972302, "roaming_pacote": 0.0265973402659734, "fidelidade_resgate": 0.0011998800119988001, "plano_consulta": 0.023297670232976703, "reclamacao_atendimento": 0.0008999100089991, "marketplace_compra": 0.0010998900109989002, "sem_correspondencia": 0.005599440055994401}, "confidence": 0.7053, "input_tokens": 312, "latency_ms": 173.8528970000175} +{"id": "g0090-plano_troca-indireto_multiplo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.7059000000000001, "plano_nova_linha": 0.09700000000000002, "roaming_duvida": 0.009300000000000001, "suporte_sem_sinal": 0.0034000000000000002, "marketplace_compra": 0.0025000000000000005, "plano_troca": 0.16950000000000004, "plano_consulta": 0.0055000000000000005, "cancelamento_linha": 0.0013000000000000002, "desconto_retencao": 0.0017000000000000001, "conta_pagamento_confirmacao": 0.0006000000000000001, "cadastro_atualizacao": 0.0006000000000000001, "sem_correspondencia": 0.0027000000000000006}, "confidence": 0.6283, "input_tokens": 282, "latency_ms": 158.88693300001933} +{"id": "g0090-plano_troca-indireto_multiplo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["marketplace_compra"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0049004900490049, "parceiros_ofertas": 0.0026002600260026003, "plano_nova_linha": 0.2057205720572057, "negociacao_religacao": 0.0018001800180018, "suporte_chip_esim": 0.0034003400340034003, "desconto_retencao": 0.0013001300130013002, "roaming_cobranca": 0.023502350235023502, "atendimento_humano": 0.11071107110711072, "beneficios_consulta": 0.002000200020002, "plano_consulta": 0.006400640064006401, "marketplace_pedido": 0.009500950095009501, "cancelamento_linha": 0.04030403040304031, "fidelidade_resgate": 0.0036003600360036, "plano_troca": 0.0025002500250025004, "conta_segunda_via": 0.014301430143014302, "sem_correspondencia": 0.5674567456745675}, "confidence": 0.5043, "input_tokens": 297, "latency_ms": 169.59227699999246} +{"id": "g0090-plano_troca-indireto_multiplo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"vas_cancelamento": 0.0004999500049995, "plano_troca": 0.0514948505149485, "vas_consulta": 0.00039996000399960006, "negociacao_religacao": 9.999000099990002e-05, "conta_segunda_via": 9.999000099990002e-05, "plano_consulta": 0.0847915208479152, "desconto_retencao": 9.999000099990002e-05, "roaming_duvida": 9.999000099990002e-05, "plano_nova_linha": 0.8607139286071394, "internet_pacote_adicional": 9.999000099990002e-05, "recarga_saldo": 9.999000099990002e-05, "sem_correspondencia": 0.0014998500149985001}, "confidence": 0.7937, "input_tokens": 293, "latency_ms": 166.349136000008} +{"id": "g0090-plano_troca-indireto_multiplo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 66, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0020002000200020006, "cancelamento_linha": 0.0021002100210021, "plano_consulta": 0.0020002000200020006, "negociacao_divida": 0.0020002000200020006, "plano_troca": 0.9503950395039505, "suporte_sem_sinal": 0.0020002000200020006, "conta_debito_automatico_digital": 0.0021002100210021, "conta_explicacao": 0.0022002200220022005, "bonus_nao_recebido": 0.0021002100210021, "parceiros_ofertas": 0.0020002000200020006, "negociacao_religacao": 0.0020002000200020006, "plano_nova_linha": 0.011601160116011602, "internet_problema_conexao": 0.011301130113011301, "atendimento_humano": 0.0020002000200020006, "seguranca_fraude": 0.0021002100210021, "sem_correspondencia": 0.0021002100210021}, "confidence": 0.8858, "input_tokens": 291, "latency_ms": 165.50346200000376} +{"id": "g0090-plano_troca-indireto_multiplo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"desconto_retencao": 0.007400000000000001, "marketplace_compra": 0.021400000000000002, "plano_troca": 0.020300000000000002, "fidelidade_pontos": 0.011600000000000001, "plano_consulta": 0.5738000000000001, "conta_explicacao": 0.030400000000000003, "bonus_nao_recebido": 0.011600000000000001, "parceiros_ofertas": 0.0022000000000000006, "plano_nova_linha": 0.018000000000000002, "reclamacao_atendimento": 0.26730000000000004, "recarga_realizar": 0.0028000000000000004, "sem_correspondencia": 0.03320000000000001}, "confidence": 0.4792, "input_tokens": 294, "latency_ms": 165.73037199998453} +{"id": "g0090-plano_troca-indireto_multiplo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"recarga_saldo": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "plano_troca": 0.999993000049, "suporte_chip_esim": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 226, "latency_ms": 130.64855900000794} +{"id": "g0090-plano_troca-indireto_multiplo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"atendimento_humano": 9.999850002249973e-07, "reclamacao_atendimento": 9.999850002249973e-07, "parceiros_ofertas": 9.999850002249973e-07, "cadastro_atualizacao": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "seguranca_fraude": 9.999850002249973e-07, "recarga_realizar": 0.9999850002249974, "plano_troca": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "conta_debito_automatico_digital": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 169.976695999992} +{"id": "g0090-plano_troca-indireto_multiplo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 9.999970000090002e-07, "plano_troca": 0.9999970000090003, "plano_nova_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 136, "latency_ms": 96.17464799998743} +{"id": "g0090-plano_troca-indireto_multiplo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"vas_contratacao": 0.18171817181718175, "plano_nova_linha": 0.23952395239523958, "plano_troca": 0.46324632463246335, "plano_consulta": 0.0010001000100010003, "atendimento_humano": 0.011501150115011504, "conta_debito_automatico_digital": 0.00030003000300030005, "cancelamento_linha": 0.06640664066406642, "parceiros_ofertas": 0.0006000600060006001, "desconto_retencao": 0.00030003000300030005, "fidelidade_resgate": 0.00030003000300030005, "conta_explicacao": 0.00040004000400040016, "roaming_pacote": 0.03250325032503251, "vas_consulta": 0.00030003000300030005, "beneficios_consulta": 0.00030003000300030005, "conta_vencimento": 0.00030003000300030005, "sem_correspondencia": 0.0013001300130013004}, "confidence": 0.4987, "input_tokens": 294, "latency_ms": 196.2440830000105} +{"id": "g0090-plano_troca-indireto_multiplo-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.998999001000999, "plano_troca": 9.999990000010002e-05, "desconto_retencao": 9.99999000001e-07, "sem_correspondencia": 0.0008999991000009001}, "confidence": 0.9942, "input_tokens": 144, "latency_ms": 111.49297999997998} +{"id": "g0090-plano_troca-indireto_multiplo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 9.999860001959977e-07, "suporte_chip_esim": 9.999860001959977e-07, "suporte_configuracao": 9.999860001959977e-07, "marketplace_pedido": 9.999860001959977e-07, "reclamacao_atendimento": 9.999860001959977e-07, "desconto_retencao": 9.999860001959977e-05, "plano_nova_linha": 9.999860001959977e-07, "plano_consulta": 9.999860001959977e-07, "vas_consulta": 9.999860001959977e-07, "conta_explicacao": 9.999860001959977e-07, "plano_troca": 0.9998860015959782, "portabilidade": 9.999860001959977e-07, "troca_numero": 9.999860001959977e-07, "roaming_duvida": 9.999860001959977e-07, "internet_problema_conexao": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9994, "input_tokens": 291, "latency_ms": 217.0684069999993} +{"id": "g0090-plano_troca-indireto_multiplo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_pontos": 0.0004, "plano_consulta": 0.0066, "negociacao_religacao": 0.019, "troca_numero": 0.0002, "portabilidade": 0.0074, "desconto_retencao": 0.0011, "plano_nova_linha": 0.9596, "sem_correspondencia": 0.0057}, "confidence": 0.8913, "input_tokens": 211, "latency_ms": 148.13144500004682} +{"id": "g0093-plano_nova_linha-erros_digitacao-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "plano_troca": 0.9999850002249974, "troca_numero": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "marketplace_pedido": 9.999850002249973e-07, "recarga_saldo": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "fidelidade_resgate": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 196.1624780000193} +{"id": "g0093-plano_nova_linha-erros_digitacao-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 1.0000890079217048e-06, "bonus_nao_recebido": 1.0000890079217048e-06, "conta_vencimento": 1.0000890079217048e-06, "plano_consulta": 1.0000890079217048e-06, "portabilidade": 1.0000890079217048e-06, "cadastro_atualizacao": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "plano_nova_linha": 0.9999889990209128, "vas_contratacao": 1.0000890079217048e-06, "conta_contestacao": 1.0000890079217048e-06, "plano_troca": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9996, "input_tokens": 278, "latency_ms": 185.40596700000833} +{"id": "g0093-plano_nova_linha-erros_digitacao-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.7005, "conta_vencimento": 0.0007, "plano_consulta": 0.0029, "roaming_duvida": 0.0002, "seguranca_perda_roubo": 0.0002, "plano_nova_linha": 0.295, "portabilidade": 0.0002, "sem_correspondencia": 0.0003}, "confidence": 0.6926, "input_tokens": 220, "latency_ms": 136.81600499995739} +{"id": "g0093-plano_nova_linha-erros_digitacao-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9999850002249978, "negociacao_divida": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "marketplace_pedido": 9.999850002249977e-07, "beneficios_consulta": 9.999850002249977e-07, "negociacao_religacao": 9.999850002249977e-07, "parceiros_ofertas": 9.999850002249977e-07, "desconto_retencao": 9.999850002249977e-07, "suporte_configuracao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "vas_consulta": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 172.99369699998124} +{"id": "g0093-plano_nova_linha-erros_digitacao-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_consulta": 1.0000980096049412e-06, "plano_nova_linha": 0.48924794629873725, "plano_troca": 0.5107500535052435, "sem_correspondencia": 1.0000980096049412e-06}, "confidence": 0.5, "input_tokens": 140, "latency_ms": 95.4282110000122} +{"id": "g0093-plano_nova_linha-erros_digitacao-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"reclamacao_atendimento": 9.999850002249975e-07, "parceiros_ofertas": 9.999850002249975e-07, "plano_consulta": 9.999850002249975e-07, "suporte_chip_esim": 9.999850002249975e-07, "plano_nova_linha": 0.9999850002249976, "troca_numero": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "plano_troca": 9.999850002249975e-07, "conta_pagamento_confirmacao": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "atendimento_humano": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 169.7246580000069} +{"id": "g0093-plano_nova_linha-erros_digitacao-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"suporte_chip_esim": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "plano_nova_linha": 0.9999890001209991, "negociacao_divida": 9.999890001209992e-07, "plano_troca": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 173.31871399994725} +{"id": "g0093-plano_nova_linha-erros_digitacao-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 9.999850002249977e-07, "plano_nova_linha": 0.9999850002249978, "suporte_chip_esim": 9.999850002249977e-07, "marketplace_compra": 9.999850002249977e-07, "fidelidade_pontos": 9.999850002249977e-07, "bonus_nao_recebido": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "fidelidade_resgate": 9.999850002249977e-07, "recarga_nao_creditada": 9.999850002249977e-07, "conta_debito_automatico_digital": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 173.09688299997106} +{"id": "g0093-plano_nova_linha-erros_digitacao-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.7125425085017003, "conta_contestacao": 0.00010002000400080016, "plano_consulta": 0.00020004000800160032, "plano_troca": 0.2851570314062813, "conta_vencimento": 0.0011002200440088019, "reclamacao_atendimento": 0.00010002000400080016, "atendimento_humano": 0.00010002000400080016, "sem_correspondencia": 0.0007001400280056011}, "confidence": 0.7031, "input_tokens": 217, "latency_ms": 130.9900869999865} +{"id": "g0093-plano_nova_linha-erros_digitacao-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "plano_nova_linha": 0.999993000049, "plano_consulta": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 134.60758800005124} +{"id": "g0093-plano_nova_linha-erros_digitacao-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 73, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.0001, "internet_consumo": 0.0053, "atendimento_humano": 0.0005, "plano_nova_linha": 0.8849, "plano_troca": 0.1087, "plano_consulta": 0.0001, "suporte_chip_esim": 0.0003, "sem_correspondencia": 0.0001}, "confidence": 0.8146, "input_tokens": 219, "latency_ms": 137.72524000000885} +{"id": "g0093-plano_nova_linha-erros_digitacao-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9610845282294199, "marketplace_compra": 1.000192036871079e-06, "conta_debito_automatico_digital": 1.000192036871079e-06, "seguranca_fraude": 0.00010001920368710792, "atendimento_humano": 1.000192036871079e-06, "plano_consulta": 1.000192036871079e-06, "suporte_chip_esim": 1.000192036871079e-06, "conta_explicacao": 1.000192036871079e-06, "negociacao_divida": 0.0003000576110613237, "internet_consumo": 1.000192036871079e-06, "plano_nova_linha": 0.038507393419536545, "sem_correspondencia": 1.000192036871079e-06}, "confidence": 0.9319, "input_tokens": 292, "latency_ms": 171.40708800002358} +{"id": "g0095-plano_nova_linha-emocional-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 9.999930000489998e-07, "conta_pagamento_confirmacao": 9.999930000489998e-07, "recarga_realizar": 9.999930000489998e-07, "bonus_nao_recebido": 9.999930000489998e-07, "plano_troca": 9.999930000489998e-07, "beneficios_consulta": 9.999930000489998e-07, "plano_nova_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 244, "latency_ms": 156.9438880000007} +{"id": "g0095-plano_nova_linha-emocional-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.999889968090746, "internet_consumo": 1.0002900841243957e-06, "conta_debito_automatico_digital": 1.0002900841243957e-06, "recarga_saldo": 1.0002900841243957e-06, "marketplace_compra": 1.0002900841243957e-06, "plano_troca": 0.00010002900841243958, "seguranca_perda_roubo": 1.0002900841243957e-06, "plano_consulta": 1.0002900841243957e-06, "fidelidade_resgate": 1.0002900841243957e-06, "cadastro_atualizacao": 1.0002900841243957e-06, "seguranca_fraude": 1.0002900841243957e-06, "sem_correspondencia": 1.0002900841243957e-06}, "confidence": 0.9984, "input_tokens": 305, "latency_ms": 217.66530799999373} +{"id": "g0095-plano_nova_linha-emocional-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 9.99989000120999e-07, "vas_consulta": 9.99989000120999e-07, "suporte_configuracao": 9.99989000120999e-07, "portabilidade": 9.99989000120999e-07, "bonus_nao_recebido": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "plano_troca": 9.99989000120999e-07, "plano_nova_linha": 0.9999890001209989, "internet_consumo": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 189.42022100003442} +{"id": "g0095-plano_nova_linha-emocional-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6209, "plano_consulta": 0.004, "plano_troca": 0.3741, "sem_correspondencia": 0.001}, "confidence": 0.5007, "input_tokens": 154, "latency_ms": 105.79843800002209} +{"id": "g0095-plano_nova_linha-emocional-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 131, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "recarga_realizar": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "plano_nova_linha": 0.9999850002249971, "roaming_cobranca": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 312, "latency_ms": 193.79293399998687} +{"id": "g0095-plano_nova_linha-emocional-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9602, "plano_troca": 0.0159, "plano_consulta": 0.0173, "sem_correspondencia": 0.0066}, "confidence": 0.8497, "input_tokens": 155, "latency_ms": 126.27761900000678} +{"id": "g0095-plano_nova_linha-emocional-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 1.0000990098019704e-06, "plano_troca": 0.007600752474494975, "plano_nova_linha": 0.992298237525515, "sem_correspondencia": 0.00010000990098019705}, "confidence": 0.9666, "input_tokens": 157, "latency_ms": 131.29620699999123} +{"id": "g0095-plano_nova_linha-emocional-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_divida": 0.00029997000299970003, "plano_consulta": 0.1855814418558144, "plano_troca": 0.006399360063993601, "cadastro_atualizacao": 0.0044995500449955, "plano_nova_linha": 0.7749225077492251, "recarga_saldo": 0.00029997000299970003, "desconto_retencao": 0.0011998800119988001, "sem_correspondencia": 0.026797320267973206}, "confidence": 0.6748, "input_tokens": 234, "latency_ms": 158.0483030000437} +{"id": "g0095-plano_nova_linha-emocional-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "plano_nova_linha": 0.999993000049, "suporte_sem_sinal": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 244, "latency_ms": 152.1349989999976} +{"id": "g0095-plano_nova_linha-emocional-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"cadastro_atualizacao": 0.0007002100630189056, "bonus_nao_recebido": 0.0007002100630189056, "negociacao_divida": 0.0007002100630189056, "plano_consulta": 0.00250075022506752, "plano_nova_linha": 0.9507852355706711, "suporte_chip_esim": 0.0007002100630189056, "conta_pagamento_confirmacao": 0.0007002100630189056, "roaming_duvida": 0.0007002100630189056, "reclamacao_atendimento": 0.0009002700810243072, "conta_contestacao": 0.0007002100630189056, "vas_cancelamento": 0.02260678203461038, "fidelidade_resgate": 0.0007002100630189056, "plano_troca": 0.010403120936280883, "marketplace_compra": 0.0008002400720216064, "conta_explicacao": 0.0009002700810243072, "sem_correspondencia": 0.005501650495148543}, "confidence": 0.8969, "input_tokens": 307, "latency_ms": 281.92252399998097} +{"id": "g0095-plano_nova_linha-emocional-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 1.0000870075696584e-06, "plano_troca": 1.0000870075696584e-06, "cancelamento_linha": 0.0004000348030278634, "conta_segunda_via": 1.0000870075696584e-06, "internet_problema_conexao": 1.0000870075696584e-06, "plano_consulta": 1.0000870075696584e-06, "plano_nova_linha": 0.9994869553651166, "conta_explicacao": 1.0000870075696584e-06, "portabilidade": 0.00010000870075696585, "beneficios_consulta": 1.0000870075696584e-06, "conta_contestacao": 1.0000870075696584e-06, "roaming_pacote": 1.0000870075696584e-06, "fidelidade_resgate": 1.0000870075696584e-06, "vas_consulta": 1.0000870075696584e-06, "conta_debito_automatico_digital": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9978, "input_tokens": 307, "latency_ms": 288.5833459999958} +{"id": "g0095-plano_nova_linha-emocional-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9820000000000001, "plano_troca": 0.016200000000000003, "plano_consulta": 0.0014000000000000002, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.9302, "input_tokens": 155, "latency_ms": 153.5316670000384} +{"id": "g0097-plano_nova_linha-indireto_multiplo-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 176, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "seguranca_perda_roubo": 9.99985000224997e-07, "cadastro_atualizacao": 9.99985000224997e-07, "plano_troca": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "plano_consulta": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "plano_nova_linha": 0.9999850002249969, "recarga_saldo": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "conta_debito_automatico_digital": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 319, "latency_ms": 183.38173899996946} +{"id": "g0097-plano_nova_linha-indireto_multiplo-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_cobranca": 0.15483096619323863, "negociacao_religacao": 0.0006001200240048009, "vas_consulta": 0.007101420284056812, "recarga_realizar": 0.00020004000800160032, "recarga_nao_creditada": 0.0008001600320064013, "plano_consulta": 0.001300260052010402, "plano_nova_linha": 0.005701140228045609, "suporte_chip_esim": 0.0008001600320064013, "suporte_configuracao": 0.7539507901580316, "conta_contestacao": 0.0018003600720144029, "seguranca_fraude": 0.038907781556311256, "plano_troca": 0.0003000600120024004, "marketplace_pedido": 0.0011002200440088019, "roaming_duvida": 0.03020604120824165, "conta_debito_automatico_digital": 0.0005001000200040008, "sem_correspondencia": 0.001900380076015203}, "confidence": 0.689, "input_tokens": 298, "latency_ms": 167.63768900000287} +{"id": "g0097-plano_nova_linha-indireto_multiplo-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_consulta", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 9.999850002249977e-07, "plano_nova_linha": 0.9999850002249978, "vas_contratacao": 9.999850002249977e-07, "suporte_chip_esim": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "atendimento_humano": 9.999850002249977e-07, "internet_consumo": 9.999850002249977e-07, "desconto_retencao": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "fidelidade_resgate": 9.999850002249977e-07, "conta_explicacao": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 310, "latency_ms": 176.82199799997989} +{"id": "g0097-plano_nova_linha-indireto_multiplo-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_consulta": 0.0006, "plano_nova_linha": 0.0131, "plano_troca": 0.9857, "sem_correspondencia": 0.0006}, "confidence": 0.9423, "input_tokens": 149, "latency_ms": 97.55151699999942} +{"id": "g0097-plano_nova_linha-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"marketplace_pedido": 0.00040004000400040005, "suporte_sem_sinal": 0.0013001300130013002, "vas_cancelamento": 0.0029002900290029, "portabilidade": 0.1611161116111611, "conta_explicacao": 0.0005000500050005, "conta_pagamento_confirmacao": 0.00020002000200020003, "plano_troca": 0.0348034803480348, "cancelamento_linha": 0.7807780778077807, "conta_vencimento": 0.00020002000200020003, "plano_consulta": 0.0046004600460046, "internet_consumo": 0.0019001900190019003, "sem_correspondencia": 0.0113011301130113}, "confidence": 0.707, "input_tokens": 290, "latency_ms": 165.92150400003902} +{"id": "g0097-plano_nova_linha-indireto_multiplo-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 9.99997000009e-07, "plano_troca": 9.99997000009e-07, "plano_nova_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 149, "latency_ms": 97.28676800000358} +{"id": "g0097-plano_nova_linha-indireto_multiplo-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0348034803480348, "plano_troca": 0.058405840584058406, "conta_contestacao": 0.0034003400340034003, "desconto_retencao": 0.012201220122012201, "fidelidade_resgate": 0.0042004200420042, "plano_nova_linha": 0.8356835683568357, "marketplace_pedido": 0.0026002600260026003, "sem_correspondencia": 0.048704870487048704}, "confidence": 0.6672, "input_tokens": 232, "latency_ms": 137.8874460000361} +{"id": "g0097-plano_nova_linha-indireto_multiplo-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 9.999930000490002e-07, "plano_nova_linha": 0.9999930000490003, "plano_consulta": 9.999930000490002e-07, "bonus_nao_recebido": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "marketplace_pedido": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 242, "latency_ms": 138.8470069999812} +{"id": "g0097-plano_nova_linha-indireto_multiplo-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"internet_consumo": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "plano_nova_linha": 0.9999850002249971, "conta_debito_automatico_digital": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 0.9998, "input_tokens": 302, "latency_ms": 172.95790000002853} +{"id": "g0097-plano_nova_linha-indireto_multiplo-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 103, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 9.999850002249977e-07, "plano_nova_linha": 0.9999850002249978, "vas_contratacao": 9.999850002249977e-07, "fidelidade_resgate": 9.999850002249977e-07, "recarga_saldo": 9.999850002249977e-07, "reclamacao_atendimento": 9.999850002249977e-07, "roaming_duvida": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "vas_consulta": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "suporte_chip_esim": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "recarga_nao_creditada": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 302, "latency_ms": 171.86331400000654} +{"id": "g0097-plano_nova_linha-indireto_multiplo-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"conta_explicacao": 0.0006998600279944011, "internet_consumo": 0.00029994001199760045, "troca_numero": 0.0007998400319936014, "plano_consulta": 0.0028994201159768043, "vas_consulta": 0.0005998800239952009, "portabilidade": 0.0007998400319936014, "recarga_saldo": 0.0003999200159968007, "roaming_duvida": 9.998000399920017e-05, "atendimento_humano": 9.998000399920017e-05, "plano_troca": 9.998000399920017e-05, "beneficios_consulta": 0.0003999200159968007, "bonus_nao_recebido": 0.9568086382723455, "marketplace_compra": 9.998000399920017e-05, "plano_nova_linha": 0.03559288142371526, "negociacao_religacao": 9.998000399920017e-05, "sem_correspondencia": 0.00019996000799840034}, "confidence": 0.9234, "input_tokens": 299, "latency_ms": 171.971109000026} +{"id": "g0097-plano_nova_linha-indireto_multiplo-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "plano_nova_linha": 0.9999890001209993, "seguranca_perda_roubo": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "reclamacao_atendimento": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "marketplace_pedido": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "recarga_saldo": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 171.2265350000166} +{"id": "g0098-internet_pacote_adicional-curto_neutro-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.024700000000000003, "seguranca_perda_roubo": 0.0008000000000000001, "parceiros_ofertas": 0.006000000000000001, "vas_cancelamento": 0.0008000000000000001, "roaming_duvida": 0.0008000000000000001, "bonus_nao_recebido": 0.0008000000000000001, "conta_explicacao": 0.0008000000000000001, "internet_pacote_adicional": 0.5206000000000001, "fidelidade_resgate": 0.0008000000000000001, "beneficios_consulta": 0.0008000000000000001, "internet_consumo": 0.08910000000000001, "negociacao_divida": 0.0008000000000000001, "internet_problema_conexao": 0.34830000000000005, "roaming_pacote": 0.0008000000000000001, "cancelamento_linha": 0.0008000000000000001, "sem_correspondencia": 0.0033000000000000004}, "confidence": 0.5959, "input_tokens": 286, "latency_ms": 164.27834000000985} +{"id": "g0098-internet_pacote_adicional-curto_neutro-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.0048, "internet_pacote_adicional": 0.2917, "suporte_chip_esim": 0.0016, "conta_contestacao": 0.002, "suporte_configuracao": 0.5053, "bonus_nao_recebido": 0.0009, "fidelidade_resgate": 0.0007, "vas_cancelamento": 0.0017, "internet_problema_conexao": 0.0968, "desconto_retencao": 0.0005, "marketplace_compra": 0.003, "negociacao_divida": 0.0005, "internet_consumo": 0.0608, "seguranca_fraude": 0.0188, "plano_troca": 0.0036, "sem_correspondencia": 0.0073}, "confidence": 0.5214, "input_tokens": 285, "latency_ms": 177.71981099997447} +{"id": "g0098-internet_pacote_adicional-curto_neutro-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.055894410558944105, "internet_pacote_adicional": 0.12248775122487751, "bonus_nao_recebido": 0.001999800019998, "sem_correspondencia": 0.8196180381961804}, "confidence": 0.5717, "input_tokens": 133, "latency_ms": 90.25676399994609} +{"id": "g0098-internet_pacote_adicional-curto_neutro-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.0015998400159984002, "fidelidade_pontos": 0.0004999500049995, "conta_explicacao": 0.0013998600139986002, "portabilidade": 0.0017998200179982, "vas_cancelamento": 0.00019998000199980003, "bonus_nao_recebido": 0.00029997000299970003, "vas_consulta": 0.024997500249975005, "roaming_pacote": 0.00019998000199980003, "internet_consumo": 0.013898610138986101, "internet_pacote_adicional": 0.9526047395260474, "internet_problema_conexao": 0.0018998100189981002, "sem_correspondencia": 0.0005999400059994001}, "confidence": 0.8978, "input_tokens": 271, "latency_ms": 159.6821519999594} +{"id": "g0098-internet_pacote_adicional-curto_neutro-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.0009, "internet_problema_conexao": 0.0066, "internet_consumo": 0.0443, "conta_segunda_via": 0.0002, "roaming_pacote": 0.0002, "bonus_nao_recebido": 0.0002, "internet_pacote_adicional": 0.947, "sem_correspondencia": 0.0006}, "confidence": 0.8854, "input_tokens": 220, "latency_ms": 127.69227199999023} +{"id": "g0098-internet_pacote_adicional-curto_neutro-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.07571514302860571, "roaming_duvida": 0.007401480296059211, "vas_cancelamento": 0.031106221244248843, "roaming_pacote": 0.012802560512102419, "recarga_saldo": 0.010302060412082415, "internet_consumo": 0.29925985197039406, "conta_vencimento": 0.02680536107221444, "suporte_chip_esim": 0.016503300660132024, "bonus_nao_recebido": 0.014502900580116022, "plano_consulta": 0.03730746149229845, "internet_pacote_adicional": 0.43928785757151423, "sem_correspondencia": 0.029005801160232044}, "confidence": 0.3493, "input_tokens": 273, "latency_ms": 159.51272000000927} +{"id": "g0098-internet_pacote_adicional-curto_neutro-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_pacote_adicional": 0.12298770122987701, "roaming_pacote": 9.999000099990002e-05, "roaming_cobranca": 9.999000099990002e-05, "suporte_sem_sinal": 9.999000099990002e-05, "bonus_nao_recebido": 0.00019998000199980003, "internet_problema_conexao": 0.5512448755124488, "internet_consumo": 0.32456754324567544, "sem_correspondencia": 0.0006999300069993001}, "confidence": 0.5383, "input_tokens": 210, "latency_ms": 123.45180099998743} +{"id": "g0098-internet_pacote_adicional-curto_neutro-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "negociacao_divida": 9.99985000224997e-07, "seguranca_fraude": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "internet_consumo": 9.99985000224997e-07, "internet_problema_conexao": 9.99985000224997e-07, "portabilidade": 9.99985000224997e-07, "internet_pacote_adicional": 0.9999850002249969, "suporte_configuracao": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 286, "latency_ms": 163.73358499998858} +{"id": "g0098-internet_pacote_adicional-curto_neutro-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.0643, "roaming_pacote": 0.0164, "internet_pacote_adicional": 0.6804, "sem_correspondencia": 0.2389}, "confidence": 0.3884, "input_tokens": 132, "latency_ms": 87.87231299999121} +{"id": "g0098-internet_pacote_adicional-curto_neutro-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.012200000000000003, "internet_consumo": 0.29560000000000003, "vas_cancelamento": 0.006600000000000001, "recarga_nao_creditada": 0.010600000000000002, "reclamacao_atendimento": 0.021700000000000004, "plano_consulta": 0.006600000000000001, "roaming_duvida": 0.006600000000000001, "internet_pacote_adicional": 0.5879000000000001, "roaming_pacote": 0.006600000000000001, "internet_problema_conexao": 0.020600000000000004, "bonus_nao_recebido": 0.006500000000000001, "sem_correspondencia": 0.018500000000000003}, "confidence": 0.5265, "input_tokens": 277, "latency_ms": 159.95493999997734} +{"id": "g0098-internet_pacote_adicional-curto_neutro-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.00010002950870506799, "negociacao_divida": 0.00010002950870506799, "internet_consumo": 0.0008002360696405439, "troca_numero": 0.02430717061533152, "cancelamento_linha": 1.00029508705068e-06, "internet_pacote_adicional": 0.00040011803482027197, "recarga_saldo": 1.00029508705068e-06, "bonus_nao_recebido": 0.00040011803482027197, "beneficios_consulta": 1.00029508705068e-06, "negociacao_religacao": 0.0006001770522304078, "marketplace_compra": 0.9710864705088, "roaming_pacote": 1.00029508705068e-06, "plano_troca": 1.00029508705068e-06, "parceiros_ofertas": 0.00040011803482027197, "internet_problema_conexao": 0.0010002950870506798, "sem_correspondencia": 0.0008002360696405439}, "confidence": 0.9438, "input_tokens": 280, "latency_ms": 159.88508600003115} +{"id": "g0098-internet_pacote_adicional-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_consumo": 0.026997300269973004, "conta_contestacao": 0.0033996600339966003, "beneficios_consulta": 0.0045995400459954, "bonus_nao_recebido": 0.011398860113988602, "vas_contratacao": 0.5124487551244875, "recarga_saldo": 0.0017998200179982, "roaming_pacote": 0.019198080191980802, "conta_vencimento": 0.0013998600139986002, "internet_problema_conexao": 0.0094990500949905, "cadastro_atualizacao": 0.0013998600139986002, "marketplace_compra": 0.39066093390660933, "sem_correspondencia": 0.017198280171982803}, "confidence": 0.5485, "input_tokens": 273, "latency_ms": 154.30000400004928} +{"id": "g0102-internet_pacote_adicional-emocional-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.002900580116023204, "internet_pacote_adicional": 0.5704140828165633, "conta_debito_automatico_digital": 0.0005001000200040007, "internet_consumo": 0.2961592318463692, "bonus_nao_recebido": 0.004800960192038407, "roaming_cobranca": 0.0006001200240048009, "conta_contestacao": 0.0006001200240048009, "parceiros_ofertas": 0.0009001800360072013, "seguranca_perda_roubo": 0.0016003200640128023, "internet_problema_conexao": 0.11772354470894177, "roaming_pacote": 0.0009001800360072013, "sem_correspondencia": 0.002900580116023204}, "confidence": 0.586, "input_tokens": 293, "latency_ms": 169.98407899995982} +{"id": "g0102-internet_pacote_adicional-emocional-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.0008000800080008002, "fidelidade_resgate": 0.010901090109010901, "vas_consulta": 0.06320632063206322, "roaming_pacote": 0.0009000900090009002, "conta_vencimento": 0.0008000800080008002, "negociacao_divida": 0.0008000800080008002, "conta_segunda_via": 0.0009000900090009002, "internet_problema_conexao": 0.15431543154315433, "bonus_nao_recebido": 0.0011001100110011003, "recarga_saldo": 0.0010001000100010003, "internet_consumo": 0.5751575157515751, "vas_contratacao": 0.0011001100110011003, "internet_pacote_adicional": 0.18631863186318634, "cadastro_atualizacao": 0.0008000800080008002, "conta_debito_automatico_digital": 0.0008000800080008002, "sem_correspondencia": 0.0011001100110011003}, "confidence": 0.5621, "input_tokens": 300, "latency_ms": 166.50223700003153} +{"id": "g0102-internet_pacote_adicional-emocional-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.22637736226377356, "vas_cancelamento": 0.0006999300069992999, "roaming_pacote": 0.0021997800219978, "internet_pacote_adicional": 0.31636836316368355, "bonus_nao_recebido": 0.012798720127987199, "internet_problema_conexao": 0.41165883411658827, "beneficios_consulta": 0.019198080191980795, "sem_correspondencia": 0.010698930106989298}, "confidence": 0.3922, "input_tokens": 222, "latency_ms": 135.36425200004487} +{"id": "g0102-internet_pacote_adicional-emocional-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"roaming_pacote": 0.006100610061006101, "plano_nova_linha": 0.029102910291029103, "portabilidade": 0.014601460146014602, "conta_explicacao": 0.037803780378037805, "negociacao_religacao": 0.0098009800980098, "roaming_cobranca": 0.0324032403240324, "internet_consumo": 0.1404140414041404, "cadastro_atualizacao": 0.0393039303930393, "marketplace_pedido": 0.45954595459545955, "conta_debito_automatico_digital": 0.0196019601960196, "internet_pacote_adicional": 0.1215121512151215, "seguranca_perda_roubo": 0.0046004600460046, "parceiros_ofertas": 0.025602560256025603, "bonus_nao_recebido": 0.007600760076007601, "internet_problema_conexao": 0.045004500450045004, "sem_correspondencia": 0.0070007000700070005}, "confidence": 0.3149, "input_tokens": 303, "latency_ms": 171.6946230000076} +{"id": "g0102-internet_pacote_adicional-emocional-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6424357564243576, "internet_consumo": 0.10078992100789921, "vas_consulta": 0.019798020197980205, "bonus_nao_recebido": 0.035396460353964605, "plano_nova_linha": 0.0342965703429657, "internet_problema_conexao": 0.04439556044395561, "roaming_pacote": 0.028497150284971504, "sem_correspondencia": 0.0943905609439056}, "confidence": 0.3799, "input_tokens": 218, "latency_ms": 128.9087499999937} +{"id": "g0102-internet_pacote_adicional-emocional-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 105, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.06710671067106712, "internet_pacote_adicional": 0.6632663266326633, "troca_numero": 0.00020002000200020003, "roaming_pacote": 0.0011001100110011003, "conta_explicacao": 0.0012001200120012, "bonus_nao_recebido": 0.005000500050005001, "internet_problema_conexao": 0.26162616261626165, "sem_correspondencia": 0.0005000500050005}, "confidence": 0.5899, "input_tokens": 218, "latency_ms": 128.1907169999954} +{"id": "g0102-internet_pacote_adicional-emocional-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.0030996900309969004, "bonus_nao_recebido": 0.011098890110988902, "internet_problema_conexao": 0.25947405259474055, "desconto_retencao": 0.009599040095990401, "roaming_pacote": 0.0028997100289971, "internet_consumo": 0.08779122087791222, "internet_pacote_adicional": 0.5991400859914008, "sem_correspondencia": 0.026897310268973105}, "confidence": 0.4724, "input_tokens": 224, "latency_ms": 134.3032409999978} +{"id": "g0102-internet_pacote_adicional-emocional-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.0046, "troca_numero": 0.0046, "internet_pacote_adicional": 0.6441, "bonus_nao_recebido": 0.0048, "internet_problema_conexao": 0.1508, "internet_consumo": 0.1506, "roaming_pacote": 0.0061, "sem_correspondencia": 0.0344}, "confidence": 0.4827, "input_tokens": 217, "latency_ms": 126.9681690000084} +{"id": "g0102-internet_pacote_adicional-emocional-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0024000000000000002, "internet_pacote_adicional": 0.9438000000000001, "bonus_nao_recebido": 0.050800000000000005, "sem_correspondencia": 0.0030000000000000005}, "confidence": 0.8283, "input_tokens": 147, "latency_ms": 99.06526100002111} +{"id": "g0102-internet_pacote_adicional-emocional-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"internet_problema_conexao": 0.2722, "troca_numero": 0.0018, "bonus_nao_recebido": 0.0009, "desconto_retencao": 0.0009, "internet_pacote_adicional": 0.2423, "roaming_cobranca": 0.0014, "marketplace_pedido": 0.4485, "roaming_pacote": 0.0006, "parceiros_ofertas": 0.001, "suporte_configuracao": 0.0006, "internet_consumo": 0.0273, "sem_correspondencia": 0.0025}, "confidence": 0.5093, "input_tokens": 291, "latency_ms": 164.82447399999955} +{"id": "g0102-internet_pacote_adicional-emocional-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_pacote_adicional": 0.032096790320967905, "internet_problema_conexao": 0.5535446455354466, "marketplace_pedido": 0.003599640035996401, "bonus_nao_recebido": 0.0002999700029997001, "fidelidade_resgate": 9.999000099990004e-05, "suporte_sem_sinal": 9.999000099990004e-05, "seguranca_perda_roubo": 9.999000099990004e-05, "cancelamento_linha": 0.0002999700029997001, "roaming_pacote": 9.999000099990004e-05, "internet_consumo": 0.40295970402959713, "atendimento_humano": 9.999000099990004e-05, "conta_debito_automatico_digital": 9.999000099990004e-05, "conta_vencimento": 9.999000099990004e-05, "conta_contestacao": 0.0004999500049995001, "reclamacao_atendimento": 0.005099490050994902, "sem_correspondencia": 0.0008999100089991003}, "confidence": 0.6855, "input_tokens": 298, "latency_ms": 168.64507100001447} +{"id": "g0102-internet_pacote_adicional-emocional-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0004000000000000001, "bonus_nao_recebido": 0.0009000000000000001, "internet_pacote_adicional": 0.9932000000000001, "sem_correspondencia": 0.0055000000000000005}, "confidence": 0.9678, "input_tokens": 145, "latency_ms": 94.63673099998005} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0141, "internet_pacote_adicional": 0.0446, "bonus_nao_recebido": 0.0224, "sem_correspondencia": 0.9189}, "confidence": 0.7392, "input_tokens": 142, "latency_ms": 96.31014500001811} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"internet_consumo": 0.14737052589482105, "internet_problema_conexao": 0.06898620275944811, "internet_pacote_adicional": 0.08568286342731454, "atendimento_humano": 0.07148570285942811, "conta_contestacao": 0.04129174165166967, "roaming_pacote": 0.0023995200959808036, "cadastro_atualizacao": 0.28644271145770844, "negociacao_divida": 0.03399320135972806, "plano_consulta": 0.039192161567686463, "seguranca_perda_roubo": 0.028394321135772848, "bonus_nao_recebido": 0.011197760447910418, "sem_correspondencia": 0.18356328734253152}, "confidence": 0.1653, "input_tokens": 284, "latency_ms": 159.2272280000202} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0002, "internet_pacote_adicional": 0.9945, "bonus_nao_recebido": 0.0041, "sem_correspondencia": 0.0012}, "confidence": 0.9728, "input_tokens": 141, "latency_ms": 96.3090319999651} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"bonus_nao_recebido": 0.0040995900409958996, "fidelidade_resgate": 0.0090990900909909, "internet_problema_conexao": 0.0460953904609539, "internet_consumo": 0.04479552044795519, "roaming_pacote": 0.39456054394560536, "internet_pacote_adicional": 0.3434656534346565, "cadastro_atualizacao": 0.15278472152784717, "sem_correspondencia": 0.0050994900509949}, "confidence": 0.3296, "input_tokens": 236, "latency_ms": 135.9764730000279} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.1034896510348965, "internet_pacote_adicional": 0.3347665233476652, "roaming_pacote": 0.031296870312968704, "sem_correspondencia": 0.5304469553044695}, "confidence": 0.2457, "input_tokens": 136, "latency_ms": 89.89086100001487} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos", "fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.1008, "reclamacao_atendimento": 0.0506, "cancelamento_linha": 0.0046, "vas_cancelamento": 0.0121, "roaming_pacote": 0.001, "vas_contratacao": 0.0033, "internet_pacote_adicional": 0.0094, "internet_problema_conexao": 0.0912, "recarga_realizar": 0.0027, "recarga_saldo": 0.0032, "bonus_nao_recebido": 0.6428, "sem_correspondencia": 0.0783}, "confidence": 0.4905, "input_tokens": 285, "latency_ms": 164.44427300001507} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9969003099690031, "roaming_pacote": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "plano_troca": 9.999000099990002e-05, "bonus_nao_recebido": 0.00019998000199980003, "internet_consumo": 0.0008999100089991, "internet_problema_conexao": 0.000999900009999, "sem_correspondencia": 0.0006999300069993001}, "confidence": 0.9881, "input_tokens": 218, "latency_ms": 127.31542799997442} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.1137, "bonus_nao_recebido": 0.0243, "internet_pacote_adicional": 0.0445, "troca_numero": 0.1247, "roaming_pacote": 0.0058, "internet_consumo": 0.2226, "cancelamento_linha": 0.0176, "sem_correspondencia": 0.4468}, "confidence": 0.2638, "input_tokens": 208, "latency_ms": 123.29196700000011} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9626933812579821, "bonus_nao_recebido": 1.0000970094099127e-06, "portabilidade": 1.0000970094099127e-06, "atendimento_humano": 0.00010000970094099128, "internet_pacote_adicional": 0.0003000291028229738, "roaming_pacote": 1.0000970094099127e-06, "internet_consumo": 0.036603550544402806, "sem_correspondencia": 0.0003000291028229738}, "confidence": 0.921, "input_tokens": 206, "latency_ms": 122.86531799998102} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.0013, "internet_pacote_adicional": 0.9935, "roaming_pacote": 0.0029, "sem_correspondencia": 0.0023}, "confidence": 0.9666, "input_tokens": 142, "latency_ms": 96.44953899999109} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.0002, "roaming_pacote": 0.0002, "bonus_nao_recebido": 0.0001, "internet_consumo": 0.0021, "internet_problema_conexao": 0.0015, "internet_pacote_adicional": 0.9951, "seguranca_perda_roubo": 0.0001, "sem_correspondencia": 0.0007}, "confidence": 0.9819, "input_tokens": 226, "latency_ms": 133.65276700000095} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6813681368136814, "bonus_nao_recebido": 0.012201220122012201, "roaming_pacote": 0.0063006300630063005, "sem_correspondencia": 0.3001300130013001}, "confidence": 0.4888, "input_tokens": 138, "latency_ms": 93.99445299999343} +{"id": "g0105-internet_consumo-curto_neutro-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"vas_consulta": 0.0054005400540054005, "vas_contratacao": 0.0012001200120012, "recarga_saldo": 0.0008000800080008001, "internet_problema_conexao": 0.09800980098009801, "suporte_sem_sinal": 0.00010001000100010001, "atendimento_humano": 0.00010001000100010001, "conta_contestacao": 0.0003000300030003, "plano_consulta": 0.04830483048304831, "internet_pacote_adicional": 0.010301030103010301, "parceiros_ofertas": 0.00010001000100010001, "conta_segunda_via": 0.00010001000100010001, "fidelidade_resgate": 0.00010001000100010001, "internet_consumo": 0.8342834283428343, "conta_vencimento": 0.00010001000100010001, "negociacao_divida": 0.00010001000100010001, "sem_correspondencia": 0.0007000700070007}, "confidence": 0.7731, "input_tokens": 287, "latency_ms": 165.60072599997966} +{"id": "g0105-internet_consumo-curto_neutro-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"beneficios_consulta": 1.0000940088368307e-06, "plano_nova_linha": 1.0000940088368307e-06, "plano_troca": 1.0000940088368307e-06, "negociacao_divida": 1.0000940088368307e-06, "internet_consumo": 0.9939934353829262, "plano_consulta": 0.00020001880176736617, "seguranca_perda_roubo": 0.00010000940088368309, "internet_pacote_adicional": 0.00040003760353473234, "cancelamento_linha": 0.0005000470044184154, "internet_problema_conexao": 0.0008000752070694647, "reclamacao_atendimento": 1.0000940088368307e-06, "roaming_pacote": 1.0000940088368307e-06, "marketplace_compra": 0.00010000940088368309, "recarga_saldo": 0.00130012221148788, "vas_consulta": 0.00010000940088368309, "sem_correspondencia": 0.0025002350220920773}, "confidence": 0.9828, "input_tokens": 284, "latency_ms": 211.22387200000503} +{"id": "g0105-internet_consumo-curto_neutro-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.0240975902409759, "atendimento_humano": 0.013698630136986302, "internet_pacote_adicional": 0.046995300469953004, "seguranca_fraude": 0.010298970102989701, "plano_consulta": 0.36136386361363865, "internet_problema_conexao": 0.36236376362363765, "internet_consumo": 0.172982701729827, "sem_correspondencia": 0.0081991800819918}, "confidence": 0.3181, "input_tokens": 210, "latency_ms": 148.5366039999576} +{"id": "g0105-internet_consumo-curto_neutro-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 9.99997000009e-07, "recarga_saldo": 9.99997000009e-07, "internet_consumo": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 127, "latency_ms": 89.83639699999912} +{"id": "g0105-internet_consumo-curto_neutro-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0042004200420042, "plano_consulta": 0.003300330033003301, "internet_consumo": 0.9881988198819883, "sem_correspondencia": 0.004300430043004301}, "confidence": 0.9443, "input_tokens": 131, "latency_ms": 89.63834100001122} +{"id": "g0105-internet_consumo-curto_neutro-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0005000000000000001, "internet_consumo": 0.9991000000000001, "recarga_saldo": 0.00010000000000000002, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9943, "input_tokens": 129, "latency_ms": 87.5792170000409} +{"id": "g0105-internet_consumo-curto_neutro-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 1.000196038423531e-06, "atendimento_humano": 1.000196038423531e-06, "internet_problema_conexao": 0.8558677500790156, "plano_nova_linha": 0.00010001960384235312, "seguranca_fraude": 0.00010001960384235312, "reclamacao_atendimento": 1.000196038423531e-06, "internet_consumo": 0.10502058403447076, "recarga_saldo": 0.0003000588115270593, "internet_pacote_adicional": 0.034206704514084765, "suporte_chip_esim": 1.000196038423531e-06, "plano_consulta": 0.0006001176230541186, "seguranca_perda_roubo": 0.0006001176230541186, "fidelidade_pontos": 0.00010001960384235312, "marketplace_pedido": 0.00020003920768470624, "conta_explicacao": 0.002400470492216474, "sem_correspondencia": 0.0005000980192117656}, "confidence": 0.8119, "input_tokens": 285, "latency_ms": 167.64200800002982} +{"id": "g0105-internet_consumo-curto_neutro-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0022997700229977, "internet_consumo": 0.986001399860014, "internet_pacote_adicional": 0.0011998800119988001, "internet_problema_conexao": 0.0044995500449955, "plano_consulta": 0.0015998400159984002, "suporte_configuracao": 0.0006999300069993001, "plano_nova_linha": 0.0006999300069993001, "sem_correspondencia": 0.0029997000299970002}, "confidence": 0.953, "input_tokens": 210, "latency_ms": 124.98018899998442} +{"id": "g0105-internet_consumo-curto_neutro-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.0019000000000000004, "atendimento_humano": 0.00010000000000000003, "troca_numero": 0.00010000000000000003, "internet_consumo": 0.8703000000000002, "recarga_saldo": 0.00010000000000000003, "beneficios_consulta": 0.00010000000000000003, "plano_consulta": 0.00010000000000000003, "parceiros_ofertas": 0.00010000000000000003, "internet_problema_conexao": 0.12120000000000003, "seguranca_fraude": 0.00010000000000000003, "reclamacao_atendimento": 0.0005000000000000001, "sem_correspondencia": 0.005400000000000001}, "confidence": 0.8283, "input_tokens": 280, "latency_ms": 159.12840200002165} +{"id": "g0105-internet_consumo-curto_neutro-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 9.998000399920017e-05, "plano_consulta": 0.001799640071985603, "portabilidade": 0.00019996000799840034, "conta_contestacao": 0.00019996000799840034, "conta_vencimento": 0.0018996200759848032, "vas_consulta": 0.001299740051989602, "marketplace_pedido": 0.00029994001199760045, "conta_segunda_via": 9.998000399920017e-05, "roaming_pacote": 9.998000399920017e-05, "negociacao_religacao": 9.998000399920017e-05, "internet_pacote_adicional": 0.0011997600479904018, "recarga_saldo": 0.0004999000199960008, "troca_numero": 9.998000399920017e-05, "internet_consumo": 0.970505898820236, "internet_problema_conexao": 0.021295740851829635, "sem_correspondencia": 0.00029994001199760045}, "confidence": 0.9401, "input_tokens": 283, "latency_ms": 180.1215050000451} +{"id": "g0105-internet_consumo-curto_neutro-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"conta_pagamento_confirmacao": 0.0014, "internet_pacote_adicional": 0.0013, "plano_consulta": 0.677, "internet_problema_conexao": 0.0102, "recarga_saldo": 0.2146, "internet_consumo": 0.0579, "roaming_cobranca": 0.0083, "sem_correspondencia": 0.0293}, "confidence": 0.535, "input_tokens": 211, "latency_ms": 126.40709499999048} +{"id": "g0105-internet_consumo-curto_neutro-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0004000368033859115, "recarga_saldo": 1.0000920084647786e-06, "troca_numero": 1.0000920084647786e-06, "parceiros_ofertas": 1.0000920084647786e-06, "internet_consumo": 0.9993919440588532, "internet_problema_conexao": 0.00010000920084647787, "beneficios_consulta": 1.0000920084647786e-06, "seguranca_fraude": 1.0000920084647786e-06, "conta_vencimento": 1.0000920084647786e-06, "conta_debito_automatico_digital": 1.0000920084647786e-06, "internet_pacote_adicional": 1.0000920084647786e-06, "sem_correspondencia": 0.00010000920084647787}, "confidence": 0.9974, "input_tokens": 284, "latency_ms": 193.75735600004873} +{"id": "g0106-internet_consumo-informal_abreviado-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"negociacao_religacao": 9.997000899730082e-05, "recarga_saldo": 0.0003998800359892033, "plano_nova_linha": 9.997000899730082e-05, "roaming_cobranca": 9.997000899730082e-05, "conta_contestacao": 9.997000899730082e-05, "troca_numero": 9.997000899730082e-05, "internet_consumo": 0.998000599820054, "marketplace_compra": 9.997000899730082e-05, "suporte_sem_sinal": 9.997000899730082e-05, "internet_pacote_adicional": 9.997000899730082e-05, "internet_problema_conexao": 9.997000899730082e-05, "suporte_configuracao": 9.997000899730082e-05, "conta_explicacao": 0.00019994001799460164, "plano_consulta": 9.997000899730082e-05, "conta_vencimento": 9.997000899730082e-05, "sem_correspondencia": 0.00019994001799460164}, "confidence": 0.9939, "input_tokens": 282, "latency_ms": 162.28551899996546} +{"id": "g0106-internet_consumo-informal_abreviado-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.559, "recarga_saldo": 0.0073, "internet_consumo": 0.3763, "sem_correspondencia": 0.0574}, "confidence": 0.3558, "input_tokens": 131, "latency_ms": 90.56155299998636} +{"id": "g0106-internet_consumo-informal_abreviado-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.0024002400240024, "conta_vencimento": 0.004400440044004401, "marketplace_pedido": 0.006600660066006601, "negociacao_religacao": 0.0008000800080008001, "internet_problema_conexao": 0.008000800080008, "plano_consulta": 0.00040004000400040005, "conta_debito_automatico_digital": 0.00020002000200020003, "recarga_saldo": 0.0056005600560056, "internet_consumo": 0.9643964396439645, "parceiros_ofertas": 0.00020002000200020003, "internet_pacote_adicional": 0.0011001100110011003, "sem_correspondencia": 0.005900590059005901}, "confidence": 0.9097, "input_tokens": 282, "latency_ms": 161.36657700002388} +{"id": "g0106-internet_consumo-informal_abreviado-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.0054, "internet_problema_conexao": 0.0025, "plano_consulta": 0.0012, "internet_pacote_adicional": 0.0005, "internet_consumo": 0.9845, "conta_vencimento": 0.0003, "recarga_saldo": 0.0029, "sem_correspondencia": 0.0027}, "confidence": 0.9491, "input_tokens": 207, "latency_ms": 127.27690399998437} +{"id": "g0106-internet_consumo-informal_abreviado-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.6487, "bonus_nao_recebido": 0.0005, "internet_pacote_adicional": 0.0072, "suporte_sem_sinal": 0.0114, "plano_nova_linha": 0.011, "internet_problema_conexao": 0.1287, "fidelidade_pontos": 0.0015, "roaming_pacote": 0.0007, "recarga_saldo": 0.0005, "plano_consulta": 0.0006, "internet_consumo": 0.0099, "sem_correspondencia": 0.1793}, "confidence": 0.5728, "input_tokens": 282, "latency_ms": 158.91883400001916} +{"id": "g0106-internet_consumo-informal_abreviado-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"atendimento_humano": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "internet_consumo": 0.9999850002249971, "seguranca_perda_roubo": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 169.23883700002307} +{"id": "g0106-internet_consumo-informal_abreviado-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 9.99997000009e-07, "recarga_saldo": 9.99997000009e-07, "internet_consumo": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9998, "input_tokens": 137, "latency_ms": 91.32334699995681} +{"id": "g0106-internet_consumo-informal_abreviado-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.0007000651060548631, "negociacao_religacao": 1.0000930086498043e-06, "parceiros_ofertas": 1.0000930086498043e-06, "seguranca_fraude": 1.0000930086498043e-06, "suporte_chip_esim": 1.0000930086498043e-06, "plano_consulta": 1.0000930086498043e-06, "internet_problema_conexao": 0.0004000372034599218, "internet_consumo": 0.9750906834335593, "plano_nova_linha": 1.0000930086498043e-06, "recarga_saldo": 0.023602195004135386, "negociacao_divida": 1.0000930086498043e-06, "sem_correspondencia": 0.0002000186017299609}, "confidence": 0.9502, "input_tokens": 279, "latency_ms": 163.67605699997512} +{"id": "g0106-internet_consumo-informal_abreviado-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.08829117088291172, "internet_consumo": 0.7256274372562744, "plano_consulta": 0.049295070492950704, "sem_correspondencia": 0.13678632136786323}, "confidence": 0.3743, "input_tokens": 130, "latency_ms": 87.46304599998211} +{"id": "g0106-internet_consumo-informal_abreviado-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.00010000000000000002, "internet_pacote_adicional": 0.0019000000000000002, "beneficios_consulta": 0.00010000000000000002, "recarga_saldo": 0.00030000000000000003, "internet_consumo": 0.17200000000000001, "roaming_cobranca": 0.0007000000000000001, "vas_cancelamento": 0.0004000000000000001, "internet_problema_conexao": 0.7974000000000001, "plano_nova_linha": 0.00010000000000000002, "suporte_configuracao": 0.00010000000000000002, "plano_consulta": 0.00030000000000000003, "seguranca_perda_roubo": 0.00010000000000000002, "conta_vencimento": 0.00010000000000000002, "vas_consulta": 0.00020000000000000004, "recarga_nao_creditada": 0.00010000000000000002, "sem_correspondencia": 0.026100000000000005}, "confidence": 0.7794, "input_tokens": 291, "latency_ms": 166.83966699997654} +{"id": "g0106-internet_consumo-informal_abreviado-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0923, "recarga_saldo": 0.0038, "internet_consumo": 0.9012, "sem_correspondencia": 0.0027}, "confidence": 0.747, "input_tokens": 137, "latency_ms": 91.54970599996659} +{"id": "g0106-internet_consumo-informal_abreviado-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9999970000090003, "plano_consulta": 9.999970000090002e-07, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9997, "input_tokens": 128, "latency_ms": 87.39186200000404} +{"id": "g0108-internet_consumo-regionalismo-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9988998899889989, "plano_consulta": 0.00010001000100010001, "recarga_saldo": 0.0007000700070007, "sem_correspondencia": 0.0003000300030003}, "confidence": 0.9927, "input_tokens": 133, "latency_ms": 91.73670100000209} +{"id": "g0108-internet_consumo-regionalismo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.7216, "plano_consulta": 0.0137, "marketplace_pedido": 0.0049, "seguranca_fraude": 0.0122, "suporte_sem_sinal": 0.0061, "reclamacao_atendimento": 0.0019, "internet_pacote_adicional": 0.0017, "suporte_configuracao": 0.0015, "atendimento_humano": 0.0091, "conta_segunda_via": 0.0037, "portabilidade": 0.0113, "conta_explicacao": 0.1678, "internet_problema_conexao": 0.0032, "suporte_chip_esim": 0.0014, "fidelidade_resgate": 0.0029, "sem_correspondencia": 0.037}, "confidence": 0.6327, "input_tokens": 285, "latency_ms": 173.83705599996802} +{"id": "g0108-internet_consumo-regionalismo-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_cobranca": 1.0000890079217048e-06, "cadastro_atualizacao": 1.0000890079217048e-06, "marketplace_compra": 1.0000890079217048e-06, "internet_consumo": 0.9982888477074457, "suporte_chip_esim": 1.0000890079217048e-06, "parceiros_ofertas": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "plano_consulta": 1.0000890079217048e-06, "plano_nova_linha": 1.0000890079217048e-06, "troca_numero": 1.0000890079217048e-06, "internet_problema_conexao": 0.0008000712063373639, "internet_pacote_adicional": 0.0007000623055451934, "recarga_saldo": 0.00010000890079217049, "conta_segunda_via": 1.0000890079217048e-06, "seguranca_fraude": 1.0000890079217048e-06, "sem_correspondencia": 0.00010000890079217049}, "confidence": 0.9944, "input_tokens": 287, "latency_ms": 186.88897099997348} +{"id": "g0108-internet_consumo-regionalismo-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_segunda_via": 0.002100195318164589, "internet_pacote_adicional": 1.000093008649804e-06, "internet_problema_conexao": 0.00010000930086498043, "negociacao_religacao": 1.000093008649804e-06, "recarga_saldo": 0.9966926924203949, "marketplace_pedido": 1.000093008649804e-06, "vas_cancelamento": 0.00010000930086498043, "plano_consulta": 1.000093008649804e-06, "troca_numero": 1.000093008649804e-06, "vas_contratacao": 1.000093008649804e-06, "roaming_pacote": 1.000093008649804e-06, "sem_correspondencia": 0.0010000930086498043}, "confidence": 0.9893, "input_tokens": 283, "latency_ms": 182.6989840000124} +{"id": "g0108-internet_consumo-regionalismo-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_pacote": 0.00020002000200020003, "internet_pacote_adicional": 0.0039003900390039, "internet_problema_conexao": 0.7573757375737573, "plano_consulta": 0.019001900190019003, "recarga_saldo": 0.0003000300030003, "fidelidade_resgate": 0.0022002200220022005, "internet_consumo": 0.2003200320032003, "sem_correspondencia": 0.0167016701670167}, "confidence": 0.6557, "input_tokens": 207, "latency_ms": 132.08258800000294} +{"id": "g0108-internet_consumo-regionalismo-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9992910063809428, "internet_pacote_adicional": 9.999910000809996e-07, "suporte_chip_esim": 9.999910000809996e-07, "fidelidade_resgate": 9.999910000809996e-07, "recarga_saldo": 0.0005999946000485996, "conta_debito_automatico_digital": 9.999910000809996e-07, "suporte_sem_sinal": 9.999910000809996e-05, "seguranca_fraude": 9.999910000809996e-07, "plano_consulta": 9.999910000809996e-07, "suporte_configuracao": 9.999910000809996e-07, "internet_problema_conexao": 9.999910000809996e-07, "sem_correspondencia": 9.999910000809996e-07}, "confidence": 0.9973, "input_tokens": 285, "latency_ms": 165.9247609999852} +{"id": "g0108-internet_consumo-regionalismo-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9998980002039995, "recarga_saldo": 9.999980000039998e-07, "plano_consulta": 9.999980000039998e-07, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.999, "input_tokens": 135, "latency_ms": 92.63814099995216} +{"id": "g0108-internet_consumo-regionalismo-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 9.999930000489998e-07, "roaming_duvida": 9.999930000489998e-07, "internet_pacote_adicional": 9.999930000489998e-07, "seguranca_perda_roubo": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "internet_problema_conexao": 9.999930000489998e-07, "internet_consumo": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 211, "latency_ms": 126.46702699998968} +{"id": "g0108-internet_consumo-regionalismo-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"marketplace_compra": 0.0001, "internet_pacote_adicional": 0.0127, "internet_problema_conexao": 0.0298, "recarga_saldo": 0.0002, "reclamacao_atendimento": 0.0001, "plano_consulta": 0.0366, "vas_contratacao": 0.0002, "fidelidade_pontos": 0.0013, "roaming_pacote": 0.0001, "vas_consulta": 0.0034, "roaming_duvida": 0.0001, "cancelamento_linha": 0.0001, "internet_consumo": 0.914, "conta_explicacao": 0.0009, "suporte_chip_esim": 0.0001, "sem_correspondencia": 0.0003}, "confidence": 0.8526, "input_tokens": 289, "latency_ms": 163.24435799998582} +{"id": "g0108-internet_consumo-regionalismo-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.0005999400059994001, "internet_problema_conexao": 0.0046995300469953, "troca_numero": 0.00019998000199980003, "conta_contestacao": 0.00029997000299970003, "bonus_nao_recebido": 0.0029997000299970002, "internet_consumo": 0.9836016398360165, "suporte_configuracao": 0.00029997000299970003, "conta_debito_automatico_digital": 0.00029997000299970003, "conta_vencimento": 0.00019998000199980003, "recarga_saldo": 0.0017998200179982, "portabilidade": 0.000999900009999, "recarga_realizar": 0.00019998000199980003, "plano_consulta": 0.000999900009999, "internet_pacote_adicional": 0.0017998200179982, "cadastro_atualizacao": 0.00019998000199980003, "sem_correspondencia": 0.0007999200079992001}, "confidence": 0.9573, "input_tokens": 284, "latency_ms": 161.50304500001766} +{"id": "g0108-internet_consumo-regionalismo-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 55, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.00010000000000000002, "internet_pacote_adicional": 0.00020000000000000004, "recarga_saldo": 0.9533000000000001, "internet_consumo": 0.022100000000000005, "atendimento_humano": 0.00020000000000000004, "internet_problema_conexao": 0.023300000000000005, "plano_consulta": 0.00030000000000000003, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.8902, "input_tokens": 200, "latency_ms": 122.01249000003145} +{"id": "g0108-internet_consumo-regionalismo-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.001200114010831029, "internet_pacote_adicional": 0.0002000190018051715, "parceiros_ofertas": 1.0000950090258575e-06, "cancelamento_linha": 1.0000950090258575e-06, "plano_consulta": 0.00010000950090258575, "internet_problema_conexao": 0.0007000665063181002, "cadastro_atualizacao": 1.0000950090258575e-06, "fidelidade_resgate": 1.0000950090258575e-06, "internet_consumo": 0.9973947525014877, "portabilidade": 0.0002000190018051715, "negociacao_divida": 1.0000950090258575e-06, "sem_correspondencia": 0.0002000190018051715}, "confidence": 0.9909, "input_tokens": 287, "latency_ms": 166.5655560000232} +{"id": "g0114-internet_problema_conexao-erros_digitacao-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_consulta": 9.999860001959977e-07, "bonus_nao_recebido": 9.999860001959977e-07, "internet_problema_conexao": 0.9997860029959585, "internet_pacote_adicional": 9.999860001959977e-07, "vas_consulta": 9.999860001959977e-07, "roaming_duvida": 9.999860001959977e-07, "conta_vencimento": 9.999860001959977e-07, "vas_cancelamento": 9.999860001959977e-07, "internet_consumo": 0.00019999720003919955, "suporte_configuracao": 9.999860001959977e-07, "conta_segunda_via": 9.999860001959977e-07, "suporte_sem_sinal": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "fidelidade_pontos": 9.999860001959977e-07, "cancelamento_linha": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9991, "input_tokens": 289, "latency_ms": 162.49206200001254} +{"id": "g0114-internet_problema_conexao-erros_digitacao-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0001, "suporte_sem_sinal": 0.0001, "internet_problema_conexao": 0.9996, "sem_correspondencia": 0.0002}, "confidence": 0.9969, "input_tokens": 140, "latency_ms": 93.36343699999361} +{"id": "g0114-internet_problema_conexao-erros_digitacao-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 9.999860001959975e-07, "fidelidade_resgate": 9.999860001959975e-07, "seguranca_fraude": 9.999860001959975e-07, "internet_pacote_adicional": 9.999860001959975e-07, "conta_vencimento": 9.999860001959975e-07, "parceiros_ofertas": 9.999860001959975e-07, "conta_debito_automatico_digital": 9.999860001959975e-07, "marketplace_pedido": 9.999860001959975e-07, "internet_consumo": 0.0018999734003723953, "roaming_pacote": 9.999860001959975e-07, "suporte_configuracao": 9.999860001959975e-07, "marketplace_compra": 9.999860001959975e-07, "suporte_sem_sinal": 9.999860001959975e-07, "internet_problema_conexao": 0.9980860267956251, "recarga_nao_creditada": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9949, "input_tokens": 289, "latency_ms": 161.47201600000471} +{"id": "g0114-internet_problema_conexao-erros_digitacao-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.06380587014005287, "negociacao_religacao": 1.0000920084647786e-06, "plano_nova_linha": 1.0000920084647786e-06, "internet_pacote_adicional": 0.00940086487956892, "roaming_pacote": 1.0000920084647786e-06, "seguranca_fraude": 0.00010000920084647787, "suporte_configuracao": 1.0000920084647786e-06, "marketplace_pedido": 1.0000920084647786e-06, "internet_problema_conexao": 0.9266852550434639, "suporte_chip_esim": 1.0000920084647786e-06, "suporte_sem_sinal": 1.0000920084647786e-06, "sem_correspondencia": 1.0000920084647786e-06}, "confidence": 0.8821, "input_tokens": 281, "latency_ms": 160.60154499996315} +{"id": "g0114-internet_problema_conexao-erros_digitacao-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 1.0000890079217048e-06, "roaming_duvida": 1.0000890079217048e-06, "seguranca_perda_roubo": 1.0000890079217048e-06, "suporte_configuracao": 0.00010000890079217049, "conta_contestacao": 1.0000890079217048e-06, "plano_troca": 1.0000890079217048e-06, "internet_pacote_adicional": 0.00010000890079217049, "suporte_sem_sinal": 1.0000890079217048e-06, "internet_problema_conexao": 0.9958886340884336, "conta_segunda_via": 1.0000890079217048e-06, "fidelidade_pontos": 1.0000890079217048e-06, "recarga_realizar": 1.0000890079217048e-06, "internet_consumo": 0.003800338230102478, "bonus_nao_recebido": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "sem_correspondencia": 0.00010000890079217049}, "confidence": 0.9893, "input_tokens": 290, "latency_ms": 162.0879230000014} +{"id": "g0114-internet_problema_conexao-erros_digitacao-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 9.997000899730082e-05, "atendimento_humano": 0.0013995801259622115, "suporte_configuracao": 9.997000899730082e-05, "internet_pacote_adicional": 0.0002999100269919024, "suporte_sem_sinal": 0.007397780665800261, "beneficios_consulta": 9.997000899730082e-05, "desconto_retencao": 9.997000899730082e-05, "suporte_chip_esim": 9.997000899730082e-05, "internet_consumo": 0.004098770368889334, "roaming_pacote": 9.997000899730082e-05, "internet_problema_conexao": 0.9860041987403779, "sem_correspondencia": 0.00019994001799460164}, "confidence": 0.9641, "input_tokens": 289, "latency_ms": 166.6230850000261} +{"id": "g0114-internet_problema_conexao-erros_digitacao-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.00010000940088368306, "seguranca_perda_roubo": 1.0000940088368305e-06, "reclamacao_atendimento": 0.00010000940088368306, "fidelidade_resgate": 1.0000940088368305e-06, "vas_cancelamento": 0.00010000940088368306, "beneficios_consulta": 0.00010000940088368306, "suporte_sem_sinal": 0.00010000940088368306, "roaming_pacote": 0.00010000940088368306, "cancelamento_linha": 0.0006000564053020983, "internet_consumo": 0.027602594643896524, "fidelidade_pontos": 1.0000940088368305e-06, "internet_pacote_adicional": 1.0000940088368305e-06, "suporte_configuracao": 0.07900742669810962, "cadastro_atualizacao": 1.0000940088368305e-06, "internet_problema_conexao": 0.8921838652833366, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.8513, "input_tokens": 289, "latency_ms": 164.29551100003437} +{"id": "g0114-internet_problema_conexao-erros_digitacao-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0004000000000000001, "vas_contratacao": 0.0006000000000000001, "internet_consumo": 0.026100000000000005, "suporte_sem_sinal": 0.00030000000000000003, "internet_problema_conexao": 0.9687000000000001, "atendimento_humano": 0.0005000000000000001, "internet_pacote_adicional": 0.0019000000000000002, "sem_correspondencia": 0.0015000000000000002}, "confidence": 0.9224, "input_tokens": 216, "latency_ms": 125.25472499999069} +{"id": "g0114-internet_problema_conexao-erros_digitacao-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9995860057959196, "fidelidade_pontos": 9.99986000195998e-07, "bonus_nao_recebido": 9.99986000195998e-07, "vas_cancelamento": 9.99986000195998e-07, "internet_consumo": 0.0003999944000783992, "plano_consulta": 9.99986000195998e-07, "negociacao_divida": 9.99986000195998e-07, "roaming_pacote": 9.99986000195998e-07, "conta_explicacao": 9.99986000195998e-07, "conta_debito_automatico_digital": 9.99986000195998e-07, "suporte_sem_sinal": 9.99986000195998e-07, "suporte_configuracao": 9.99986000195998e-07, "vas_contratacao": 9.99986000195998e-07, "internet_pacote_adicional": 9.99986000195998e-07, "roaming_cobranca": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9985, "input_tokens": 289, "latency_ms": 171.6643970000291} +{"id": "g0114-internet_problema_conexao-erros_digitacao-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0000900081007289e-06, "desconto_retencao": 1.0000900081007289e-06, "internet_consumo": 0.023302097188746984, "reclamacao_atendimento": 1.0000900081007289e-06, "internet_pacote_adicional": 0.0007000630056705102, "vas_consulta": 1.0000900081007289e-06, "negociacao_religacao": 1.0000900081007289e-06, "internet_problema_conexao": 0.975487793901451, "parceiros_ofertas": 1.0000900081007289e-06, "conta_vencimento": 1.0000900081007289e-06, "conta_contestacao": 1.0000900081007289e-06, "fidelidade_pontos": 0.0001000090008100729, "roaming_pacote": 1.0000900081007289e-06, "roaming_cobranca": 1.0000900081007289e-06, "suporte_configuracao": 0.00030002700243021864, "sem_correspondencia": 0.0001000090008100729}, "confidence": 0.956, "input_tokens": 291, "latency_ms": 167.9686880000304} +{"id": "g0114-internet_problema_conexao-erros_digitacao-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9951900480995194, "suporte_configuracao": 9.999900000999993e-07, "conta_contestacao": 9.999900000999993e-07, "internet_pacote_adicional": 9.999900000999993e-07, "plano_consulta": 9.999900000999993e-07, "conta_pagamento_confirmacao": 9.999900000999993e-07, "internet_consumo": 0.004799952000479997, "suporte_sem_sinal": 9.999900000999993e-07, "seguranca_perda_roubo": 9.999900000999993e-07, "conta_debito_automatico_digital": 9.999900000999993e-07, "vas_consulta": 9.999900000999993e-07, "sem_correspondencia": 9.999900000999993e-07}, "confidence": 0.9877, "input_tokens": 283, "latency_ms": 163.35517699997126} +{"id": "g0114-internet_problema_conexao-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0002999100269919024, "suporte_configuracao": 0.002399280215935219, "reclamacao_atendimento": 0.0005998200539838048, "atendimento_humano": 0.0002999100269919024, "conta_segunda_via": 0.0002999100269919024, "suporte_sem_sinal": 0.000999700089973008, "internet_pacote_adicional": 0.1722483255023493, "bonus_nao_recebido": 0.000499850044986504, "recarga_realizar": 0.0002999100269919024, "cancelamento_linha": 0.020793761871438568, "roaming_cobranca": 0.0003998800359892033, "internet_consumo": 0.752374287713686, "roaming_pacote": 0.0002999100269919024, "plano_nova_linha": 0.0002999100269919024, "conta_contestacao": 0.0002999100269919024, "sem_correspondencia": 0.04758572428271519}, "confidence": 0.7149, "input_tokens": 289, "latency_ms": 167.10427900000013} +{"id": "g0115-internet_problema_conexao-regionalismo-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 9.999910000809991e-07, "internet_pacote_adicional": 9.999910000809991e-07, "troca_numero": 9.999910000809991e-07, "fidelidade_pontos": 9.999910000809991e-07, "suporte_sem_sinal": 9.999910000809991e-07, "internet_problema_conexao": 0.9981910162808533, "plano_nova_linha": 9.999910000809991e-07, "suporte_configuracao": 9.999910000809991e-07, "conta_debito_automatico_digital": 9.999910000809991e-07, "recarga_nao_creditada": 9.999910000809991e-07, "internet_consumo": 0.0016999847001376983, "sem_correspondencia": 9.999910000809992e-05}, "confidence": 0.9943, "input_tokens": 295, "latency_ms": 167.8784970000038} +{"id": "g0115-internet_problema_conexao-regionalismo-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.999900000999991e-07, "troca_numero": 9.999900000999991e-07, "beneficios_consulta": 9.999900000999991e-07, "plano_nova_linha": 9.999900000999991e-07, "internet_consumo": 0.000999990000099999, "recarga_nao_creditada": 9.999900000999991e-07, "suporte_configuracao": 9.999900000999991e-07, "internet_pacote_adicional": 9.999900000999991e-07, "internet_problema_conexao": 0.9989900100998992, "vas_contratacao": 9.999900000999991e-07, "negociacao_religacao": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9967, "input_tokens": 307, "latency_ms": 174.72681599997486} +{"id": "g0115-internet_problema_conexao-regionalismo-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 113, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0005999400059994001, "suporte_sem_sinal": 0.00029997000299970003, "internet_problema_conexao": 0.9977002299770024, "sem_correspondencia": 0.0013998600139986002}, "confidence": 0.9871, "input_tokens": 160, "latency_ms": 100.66341299994974} +{"id": "g0115-internet_problema_conexao-regionalismo-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9992859385907183, "fidelidade_pontos": 1.0000860073966356e-06, "suporte_configuracao": 1.0000860073966356e-06, "portabilidade": 1.0000860073966356e-06, "recarga_nao_creditada": 1.0000860073966356e-06, "conta_explicacao": 1.0000860073966356e-06, "plano_troca": 1.0000860073966356e-06, "marketplace_compra": 1.0000860073966356e-06, "conta_debito_automatico_digital": 1.0000860073966356e-06, "vas_consulta": 1.0000860073966356e-06, "internet_pacote_adicional": 1.0000860073966356e-06, "fidelidade_resgate": 1.0000860073966356e-06, "parceiros_ofertas": 1.0000860073966356e-06, "internet_consumo": 0.000700060205177645, "suporte_sem_sinal": 1.0000860073966356e-06, "sem_correspondencia": 1.0000860073966356e-06}, "confidence": 0.9975, "input_tokens": 306, "latency_ms": 172.04490900002156} +{"id": "g0115-internet_problema_conexao-regionalismo-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0000930086498043e-06, "roaming_pacote": 1.0000930086498043e-06, "conta_explicacao": 1.0000930086498043e-06, "internet_problema_conexao": 0.9893920134572514, "suporte_configuracao": 1.0000930086498043e-06, "internet_pacote_adicional": 0.00010000930086498044, "portabilidade": 1.0000930086498043e-06, "cancelamento_linha": 0.00010000930086498044, "recarga_realizar": 1.0000930086498043e-06, "fidelidade_pontos": 1.0000930086498043e-06, "internet_consumo": 0.0018001674155696478, "sem_correspondencia": 0.008600799874388318}, "confidence": 0.9733, "input_tokens": 294, "latency_ms": 164.8047069999734} +{"id": "g0115-internet_problema_conexao-regionalismo-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9999969997089717, "suporte_sem_sinal": 1.0000970094099127e-06, "suporte_configuracao": 1.0000970094099127e-06, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9992, "input_tokens": 160, "latency_ms": 106.09797200004323} +{"id": "g0115-internet_problema_conexao-regionalismo-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.00010000940088368307, "recarga_nao_creditada": 0.0003000282026510492, "conta_vencimento": 1.0000940088368307e-06, "suporte_sem_sinal": 0.0005000470044184154, "negociacao_religacao": 0.00010000940088368307, "internet_pacote_adicional": 0.04120387316407743, "marketplace_compra": 1.0000940088368307e-06, "plano_troca": 1.0000940088368307e-06, "internet_consumo": 0.10330971111284462, "fidelidade_pontos": 1.0000940088368307e-06, "suporte_configuracao": 0.00010000940088368307, "bonus_nao_recebido": 1.0000940088368307e-06, "vas_contratacao": 0.00010000940088368307, "reclamacao_atendimento": 1.0000940088368307e-06, "internet_problema_conexao": 0.8541802929475371, "sem_correspondencia": 0.00010000940088368307}, "confidence": 0.8151, "input_tokens": 306, "latency_ms": 169.8885889999815} +{"id": "g0115-internet_problema_conexao-regionalismo-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 139, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 1.0000960092168847e-06, "internet_consumo": 0.0165015841520786, "suporte_configuracao": 0.00010000960092168849, "internet_pacote_adicional": 0.00010000960092168849, "suporte_sem_sinal": 1.0000960092168847e-06, "seguranca_fraude": 1.0000960092168847e-06, "internet_problema_conexao": 0.9832943962620411, "sem_correspondencia": 1.0000960092168847e-06}, "confidence": 0.9578, "input_tokens": 244, "latency_ms": 142.0280169999728} +{"id": "g0115-internet_problema_conexao-regionalismo-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.0018003510684583492, "parceiros_ofertas": 0.00010001950380324163, "plano_consulta": 0.0036007021369166984, "conta_debito_automatico_digital": 0.00010001950380324163, "internet_pacote_adicional": 0.009601872365111196, "fidelidade_resgate": 1.0001950380324161e-06, "internet_consumo": 0.002100409579868074, "internet_problema_conexao": 0.9814913908212101, "atendimento_humano": 1.0001950380324161e-06, "cadastro_atualizacao": 1.0001950380324161e-06, "suporte_sem_sinal": 1.0001950380324161e-06, "portabilidade": 0.00010001950380324163, "suporte_configuracao": 0.0004000780152129665, "negociacao_religacao": 0.00010001950380324163, "conta_vencimento": 1.0001950380324161e-06, "sem_correspondencia": 0.0006001170228194497}, "confidence": 0.9564, "input_tokens": 308, "latency_ms": 171.44485199997916} +{"id": "g0115-internet_problema_conexao-regionalismo-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 9.998980104029388e-07, "internet_problema_conexao": 0.9631017636201107, "internet_pacote_adicional": 9.998980104029389e-05, "suporte_sem_sinal": 9.998980104029389e-05, "suporte_configuracao": 9.998980104029389e-05, "suporte_chip_esim": 9.998980104029388e-07, "internet_consumo": 0.036296297777626677, "sem_correspondencia": 0.00029996940312088165}, "confidence": 0.9226, "input_tokens": 242, "latency_ms": 140.4817849999631} +{"id": "g0115-internet_problema_conexao-regionalismo-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 129, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 1.0000920084647786e-06, "internet_pacote_adicional": 0.0018001656152366017, "suporte_sem_sinal": 0.0006000552050788672, "roaming_cobranca": 1.0000920084647786e-06, "conta_contestacao": 1.0000920084647786e-06, "seguranca_perda_roubo": 1.0000920084647786e-06, "internet_problema_conexao": 0.9973917600419238, "internet_consumo": 0.00020001840169295575, "marketplace_pedido": 1.0000920084647786e-06, "recarga_saldo": 1.0000920084647786e-06, "negociacao_religacao": 1.0000920084647786e-06, "sem_correspondencia": 1.0000920084647786e-06}, "confidence": 0.9914, "input_tokens": 306, "latency_ms": 171.5421160000119} +{"id": "g0115-internet_problema_conexao-regionalismo-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0001880353506459e-06, "reclamacao_atendimento": 1.0001880353506459e-06, "internet_consumo": 0.008201541889875296, "troca_numero": 1.0001880353506459e-06, "plano_nova_linha": 1.0001880353506459e-06, "fidelidade_pontos": 1.0001880353506459e-06, "portabilidade": 1.0001880353506459e-06, "internet_pacote_adicional": 1.0001880353506459e-06, "seguranca_fraude": 1.0001880353506459e-06, "recarga_realizar": 1.0001880353506459e-06, "internet_problema_conexao": 0.9913863806395602, "suporte_configuracao": 1.0001880353506459e-06, "marketplace_compra": 1.0001880353506459e-06, "fidelidade_resgate": 1.0001880353506459e-06, "recarga_nao_creditada": 0.0001000188035350646, "sem_correspondencia": 0.0003000564106051937}, "confidence": 0.9807, "input_tokens": 305, "latency_ms": 169.5218340000224} +{"id": "g0117-internet_problema_conexao-longo_contexto-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 280, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9999890001209996, "vas_consulta": 9.999890001209996e-07, "conta_segunda_via": 9.999890001209996e-07, "internet_consumo": 9.999890001209996e-07, "recarga_nao_creditada": 9.999890001209996e-07, "vas_contratacao": 9.999890001209996e-07, "internet_pacote_adicional": 9.999890001209996e-07, "plano_consulta": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "suporte_sem_sinal": 9.999890001209996e-07, "negociacao_divida": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 334, "latency_ms": 188.55908000000454} +{"id": "g0117-internet_problema_conexao-longo_contexto-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 267, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 1.000191036487969e-06, "conta_debito_automatico_digital": 1.000191036487969e-06, "internet_pacote_adicional": 0.00010001910364879691, "fidelidade_pontos": 1.000191036487969e-06, "suporte_sem_sinal": 1.000191036487969e-06, "internet_problema_conexao": 0.9840879608005128, "conta_pagamento_confirmacao": 1.000191036487969e-06, "internet_consumo": 0.015803018376509912, "recarga_saldo": 1.000191036487969e-06, "recarga_realizar": 1.000191036487969e-06, "parceiros_ofertas": 1.000191036487969e-06, "sem_correspondencia": 1.000191036487969e-06}, "confidence": 0.9659, "input_tokens": 329, "latency_ms": 183.33637500001032} +{"id": "g0117-internet_problema_conexao-longo_contexto-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9998900010999896, "vas_consulta": 9.999900000999995e-07, "desconto_retencao": 9.999900000999995e-07, "internet_consumo": 9.999900000999997e-05, "suporte_configuracao": 9.999900000999995e-07, "vas_cancelamento": 9.999900000999995e-07, "parceiros_ofertas": 9.999900000999995e-07, "internet_pacote_adicional": 9.999900000999995e-07, "roaming_cobranca": 9.999900000999995e-07, "suporte_sem_sinal": 9.999900000999995e-07, "conta_explicacao": 9.999900000999995e-07, "sem_correspondencia": 9.999900000999995e-07}, "confidence": 0.9996, "input_tokens": 328, "latency_ms": 186.9520120000061} +{"id": "g0117-internet_problema_conexao-longo_contexto-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 234, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0000970094099127e-06, "suporte_configuracao": 1.0000970094099127e-06, "internet_problema_conexao": 0.9999969997089718, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.999, "input_tokens": 180, "latency_ms": 112.25257500001362} +{"id": "g0117-internet_problema_conexao-longo_contexto-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.999870001689977e-07, "troca_numero": 9.999870001689977e-07, "conta_vencimento": 9.999870001689977e-07, "recarga_saldo": 9.999870001689977e-07, "internet_pacote_adicional": 9.999870001689978e-05, "beneficios_consulta": 9.999870001689977e-07, "negociacao_divida": 9.999870001689977e-07, "recarga_nao_creditada": 9.999870001689977e-07, "plano_troca": 9.999870001689977e-07, "seguranca_perda_roubo": 9.999870001689977e-07, "suporte_configuracao": 9.999870001689977e-07, "internet_problema_conexao": 0.999787002768964, "roaming_pacote": 9.999870001689977e-07, "internet_consumo": 9.999870001689978e-05, "seguranca_fraude": 9.999870001689977e-07, "sem_correspondencia": 9.999870001689977e-07}, "confidence": 0.9994, "input_tokens": 329, "latency_ms": 181.98148599998376} +{"id": "g0117-internet_problema_conexao-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 249, "length_bucket": "longo"}, "pred": "internet_consumo", "probabilities": {"vas_cancelamento": 9.999870001689981e-07, "internet_pacote_adicional": 0.007499902501267486, "suporte_sem_sinal": 9.999870001689981e-07, "roaming_duvida": 9.999870001689981e-07, "conta_explicacao": 9.999870001689981e-07, "fidelidade_pontos": 9.999870001689981e-07, "internet_consumo": 0.9923870989677138, "marketplace_pedido": 9.999870001689981e-07, "cadastro_atualizacao": 9.999870001689981e-07, "recarga_saldo": 9.999870001689981e-07, "suporte_configuracao": 9.999870001689982e-05, "seguranca_fraude": 9.999870001689981e-07, "desconto_retencao": 9.999870001689981e-07, "plano_consulta": 9.999870001689981e-07, "conta_vencimento": 9.999870001689981e-07, "sem_correspondencia": 9.999870001689981e-07}, "confidence": 0.9834, "input_tokens": 329, "latency_ms": 187.53827299997283} +{"id": "g0117-internet_problema_conexao-longo_contexto-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"conta_pagamento_confirmacao": 1.0000850072256139e-06, "suporte_sem_sinal": 1.0000850072256139e-06, "internet_problema_conexao": 0.9999849987248913, "internet_consumo": 1.0000850072256139e-06, "conta_vencimento": 1.0000850072256139e-06, "marketplace_compra": 1.0000850072256139e-06, "atendimento_humano": 1.0000850072256139e-06, "vas_cancelamento": 1.0000850072256139e-06, "negociacao_religacao": 1.0000850072256139e-06, "reclamacao_atendimento": 1.0000850072256139e-06, "recarga_nao_creditada": 1.0000850072256139e-06, "internet_pacote_adicional": 1.0000850072256139e-06, "conta_contestacao": 1.0000850072256139e-06, "suporte_configuracao": 1.0000850072256139e-06, "marketplace_pedido": 1.0000850072256139e-06, "sem_correspondencia": 1.0000850072256139e-06}, "confidence": 0.9998, "input_tokens": 326, "latency_ms": 184.7885689999771} +{"id": "g0117-internet_problema_conexao-longo_contexto-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.99997000009e-07, "suporte_configuracao": 9.99997000009e-07, "internet_problema_conexao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 191, "latency_ms": 117.31937299998663} +{"id": "g0117-internet_problema_conexao-longo_contexto-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.99997000009e-07, "suporte_configuracao": 9.99997000009e-07, "internet_problema_conexao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9999, "input_tokens": 176, "latency_ms": 110.4304779999552} +{"id": "g0117-internet_problema_conexao-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 248, "length_bucket": "longo"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 9.99993000049e-07, "conta_debito_automatico_digital": 9.99993000049e-07, "suporte_configuracao": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "internet_consumo": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 160.76119699999936} +{"id": "g0117-internet_problema_conexao-longo_contexto-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 9.999930000490002e-07, "internet_problema_conexao": 0.9999930000490003, "vas_cancelamento": 9.999930000490002e-07, "internet_consumo": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "suporte_sem_sinal": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 256, "latency_ms": 146.9267080000236} +{"id": "g0117-internet_problema_conexao-longo_contexto-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.99997000009e-07, "suporte_configuracao": 9.99997000009e-07, "internet_problema_conexao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 186, "latency_ms": 112.8070049999792} +{"id": "g0119-vas_cancelamento-curto_neutro-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9767, "cancelamento_linha": 0.0231, "conta_contestacao": 0.0001, "sem_correspondencia": 0.0001}, "confidence": 0.9194, "input_tokens": 132, "latency_ms": 97.56702099997483} +{"id": "g0119-vas_cancelamento-curto_neutro-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "vas_cancelamento": 0.999993000049, "vas_contratacao": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "vas_consulta": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 206, "latency_ms": 136.9969539999829} +{"id": "g0119-vas_cancelamento-curto_neutro-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"fidelidade_resgate": 0.00010000920084647787, "conta_debito_automatico_digital": 0.00010000920084647787, "vas_cancelamento": 0.06360585173835993, "conta_segunda_via": 1.0000920084647786e-06, "fidelidade_pontos": 1.0000920084647786e-06, "vas_consulta": 1.0000920084647786e-06, "conta_pagamento_confirmacao": 1.0000920084647786e-06, "cadastro_atualizacao": 1.0000920084647786e-06, "vas_contratacao": 0.9347860003120286, "troca_numero": 1.0000920084647786e-06, "internet_pacote_adicional": 0.0005000460042323894, "conta_vencimento": 1.0000920084647786e-06, "conta_contestacao": 0.00010000920084647787, "cancelamento_linha": 0.0007000644059253451, "plano_consulta": 1.0000920084647786e-06, "sem_correspondencia": 0.00010000920084647787}, "confidence": 0.9092, "input_tokens": 286, "latency_ms": 164.31245299997954} +{"id": "g0119-vas_cancelamento-curto_neutro-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.0014000000000000002, "conta_contestacao": 0.0011000000000000003, "cancelamento_linha": 0.9961000000000001, "sem_correspondencia": 0.0014000000000000002}, "confidence": 0.9784, "input_tokens": 129, "latency_ms": 90.08793600003173} +{"id": "g0119-vas_cancelamento-curto_neutro-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.020600000000000004, "vas_cancelamento": 0.7877000000000001, "cancelamento_linha": 0.056400000000000006, "sem_correspondencia": 0.13530000000000003}, "confidence": 0.4946, "input_tokens": 133, "latency_ms": 90.24483299998565} +{"id": "g0119-vas_cancelamento-curto_neutro-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 1.0001870349755403e-06, "negociacao_religacao": 1.0001870349755403e-06, "conta_contestacao": 1.0001870349755403e-06, "vas_contratacao": 0.00020003740699510805, "roaming_cobranca": 1.0001870349755403e-06, "beneficios_consulta": 1.0001870349755403e-06, "conta_segunda_via": 1.0001870349755403e-06, "vas_cancelamento": 0.9995869227545549, "internet_pacote_adicional": 1.0001870349755403e-06, "cancelamento_linha": 0.00020003740699510805, "vas_consulta": 1.0001870349755403e-06, "suporte_sem_sinal": 1.0001870349755403e-06, "roaming_pacote": 1.0001870349755403e-06, "conta_vencimento": 1.0001870349755403e-06, "recarga_realizar": 1.0001870349755403e-06, "sem_correspondencia": 1.0001870349755403e-06}, "confidence": 0.9978, "input_tokens": 288, "latency_ms": 162.46395699999994} +{"id": "g0119-vas_cancelamento-curto_neutro-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0204, "vas_contratacao": 0.0016, "plano_nova_linha": 0.0007, "seguranca_perda_roubo": 0.0044, "portabilidade": 0.1984, "vas_cancelamento": 0.0093, "cancelamento_linha": 0.0007, "conta_contestacao": 0.1166, "conta_vencimento": 0.001, "fidelidade_pontos": 0.0007, "roaming_pacote": 0.0007, "sem_correspondencia": 0.6455}, "confidence": 0.5823, "input_tokens": 284, "latency_ms": 161.2253480000163} +{"id": "g0119-vas_cancelamento-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.0032003200320032004, "vas_consulta": 0.0007000700070007, "negociacao_religacao": 0.0013001300130013002, "cancelamento_linha": 0.9600960096009601, "roaming_pacote": 0.0007000700070007, "conta_contestacao": 0.0011001100110011003, "bonus_nao_recebido": 0.0007000700070007, "conta_explicacao": 0.0007000700070007, "fidelidade_pontos": 0.0007000700070007, "plano_nova_linha": 0.0156015601560156, "marketplace_pedido": 0.0007000700070007, "sem_correspondencia": 0.014501450145014501}, "confidence": 0.9069, "input_tokens": 271, "latency_ms": 158.6999180000248} +{"id": "g0119-vas_cancelamento-curto_neutro-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.0221, "vas_cancelamento": 0.9141, "cancelamento_linha": 0.03, "sem_correspondencia": 0.0338}, "confidence": 0.7214, "input_tokens": 132, "latency_ms": 89.91870399995605} +{"id": "g0119-vas_cancelamento-curto_neutro-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9999890001209996, "vas_contratacao": 9.999890001209996e-07, "parceiros_ofertas": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "recarga_saldo": 9.999890001209996e-07, "conta_contestacao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "conta_debito_automatico_digital": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 161.4114719999975} +{"id": "g0119-vas_cancelamento-curto_neutro-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.0039, "roaming_cobranca": 0.0001, "fidelidade_resgate": 0.0001, "vas_consulta": 0.0001, "conta_contestacao": 0.0001, "seguranca_fraude": 0.0137, "vas_contratacao": 0.0001, "marketplace_compra": 0.0001, "suporte_chip_esim": 0.0001, "vas_cancelamento": 0.0127, "cancelamento_linha": 0.6102, "troca_numero": 0.3355, "conta_pagamento_confirmacao": 0.0001, "internet_problema_conexao": 0.0143, "suporte_configuracao": 0.0083, "sem_correspondencia": 0.0006}, "confidence": 0.6697, "input_tokens": 285, "latency_ms": 162.16433900001448} +{"id": "g0119-vas_cancelamento-curto_neutro-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 9.997000899730084e-05, "beneficios_consulta": 9.997000899730084e-05, "plano_consulta": 9.997000899730084e-05, "marketplace_pedido": 9.997000899730084e-05, "vas_cancelamento": 0.8266520043986806, "plano_nova_linha": 0.00039988003598920334, "plano_troca": 0.002299310206937919, "reclamacao_atendimento": 9.997000899730084e-05, "recarga_realizar": 0.14765570328901334, "negociacao_religacao": 0.00039988003598920334, "vas_contratacao": 0.0009997000899730083, "conta_contestacao": 9.997000899730084e-05, "cancelamento_linha": 0.010296910926721987, "fidelidade_pontos": 9.997000899730084e-05, "recarga_nao_creditada": 0.010196940917724686, "sem_correspondencia": 0.00039988003598920334}, "confidence": 0.7949, "input_tokens": 287, "latency_ms": 166.185707000011} +{"id": "g0123-vas_cancelamento-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_contestacao": 0.0002, "vas_contratacao": 0.0004, "cancelamento_linha": 0.9987, "sem_correspondencia": 0.0007}, "confidence": 0.9918, "input_tokens": 160, "latency_ms": 100.95022600000902} +{"id": "g0123-vas_cancelamento-emocional-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.0012, "vas_cancelamento": 0.9817, "cancelamento_linha": 0.0159, "sem_correspondencia": 0.0012}, "confidence": 0.9278, "input_tokens": 148, "latency_ms": 99.25794700001234} +{"id": "g0123-vas_cancelamento-emocional-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.00020000000000000004, "vas_cancelamento": 0.9653000000000002, "conta_explicacao": 0.0014000000000000002, "conta_contestacao": 0.0008000000000000001, "cancelamento_linha": 0.0024000000000000002, "vas_contratacao": 0.005400000000000001, "internet_problema_conexao": 0.019000000000000003, "plano_consulta": 0.0004000000000000001, "vas_consulta": 0.0004000000000000001, "conta_debito_automatico_digital": 0.0027000000000000006, "conta_segunda_via": 0.00020000000000000004, "sem_correspondencia": 0.0018000000000000002}, "confidence": 0.9178, "input_tokens": 305, "latency_ms": 170.28512100000626} +{"id": "g0123-vas_cancelamento-emocional-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.21457854214578545, "conta_contestacao": 0.0018998100189981002, "vas_cancelamento": 0.7823217678232177, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.609, "input_tokens": 151, "latency_ms": 105.55628299999853} +{"id": "g0123-vas_cancelamento-emocional-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 9.997000899730082e-05, "bonus_nao_recebido": 0.000999700089973008, "internet_problema_conexao": 9.997000899730082e-05, "cancelamento_linha": 0.01619514145756273, "seguranca_perda_roubo": 0.00019994001799460164, "negociacao_divida": 9.997000899730082e-05, "troca_numero": 9.997000899730082e-05, "vas_contratacao": 9.997000899730082e-05, "conta_contestacao": 9.997000899730082e-05, "fidelidade_pontos": 0.000499850044986504, "suporte_configuracao": 9.997000899730082e-05, "conta_pagamento_confirmacao": 9.997000899730082e-05, "vas_consulta": 9.997000899730082e-05, "vas_cancelamento": 0.9808057582725183, "plano_troca": 9.997000899730082e-05, "sem_correspondencia": 0.0002999100269919024}, "confidence": 0.9613, "input_tokens": 303, "latency_ms": 186.38334400003487} +{"id": "g0123-vas_cancelamento-emocional-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"beneficios_consulta": 0.00010001000100010004, "vas_consulta": 0.00010001000100010004, "recarga_realizar": 0.00010001000100010004, "desconto_retencao": 0.00010001000100010004, "plano_troca": 0.00010001000100010004, "vas_cancelamento": 0.9749974997499752, "conta_contestacao": 0.00010001000100010004, "cancelamento_linha": 0.023602360236023606, "vas_contratacao": 0.00020002000200020008, "troca_numero": 0.00010001000100010004, "conta_pagamento_confirmacao": 0.00010001000100010004, "sem_correspondencia": 0.00040004000400040016}, "confidence": 0.949, "input_tokens": 299, "latency_ms": 186.05859799998825} +{"id": "g0123-vas_cancelamento-emocional-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 9.99997000009e-07, "cancelamento_linha": 9.99997000009e-07, "conta_contestacao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9998, "input_tokens": 154, "latency_ms": 106.57671900003152} +{"id": "g0123-vas_cancelamento-emocional-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "vas_cancelamento": 0.9999850002249971, "atendimento_humano": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "suporte_sem_sinal": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 0.9999, "input_tokens": 306, "latency_ms": 188.04617800003598} +{"id": "g0123-vas_cancelamento-emocional-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.0006999300069992999, "roaming_cobranca": 0.0085991400859914, "cancelamento_linha": 0.7196280371962802, "internet_problema_conexao": 0.06639336066393359, "bonus_nao_recebido": 0.0006999300069992999, "conta_contestacao": 0.0006999300069992999, "vas_cancelamento": 0.17438256174382558, "vas_contratacao": 0.0010998900109989, "cadastro_atualizacao": 0.0085991400859914, "plano_troca": 0.0006999300069992999, "seguranca_perda_roubo": 0.0008999100089990998, "roaming_duvida": 0.004499550044995499, "roaming_pacote": 0.0006999300069992999, "atendimento_humano": 0.0006999300069992999, "vas_consulta": 0.0065993400659933995, "sem_correspondencia": 0.0050994900509949}, "confidence": 0.6641, "input_tokens": 307, "latency_ms": 190.31064299997524} +{"id": "g0123-vas_cancelamento-emocional-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.183, "vas_cancelamento": 0.1167, "conta_contestacao": 0.5934, "sem_correspondencia": 0.1069}, "confidence": 0.1992, "input_tokens": 150, "latency_ms": 103.60103400000753} +{"id": "g0123-vas_cancelamento-emocional-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.28, "vas_cancelamento": 0.4684, "cancelamento_linha": 0.193, "sem_correspondencia": 0.0586}, "confidence": 0.1378, "input_tokens": 155, "latency_ms": 104.13410500001419} +{"id": "g0123-vas_cancelamento-emocional-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 1.0000900081007289e-06, "cancelamento_linha": 0.13291196207658687, "roaming_duvida": 1.0000900081007289e-06, "portabilidade": 1.0000900081007289e-06, "plano_nova_linha": 1.0000900081007289e-06, "atendimento_humano": 1.0000900081007289e-06, "vas_cancelamento": 0.867078037023332, "vas_contratacao": 1.0000900081007289e-06, "conta_contestacao": 1.0000900081007289e-06, "conta_explicacao": 1.0000900081007289e-06, "bonus_nao_recebido": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.8417, "input_tokens": 286, "latency_ms": 162.76350500004355} +{"id": "g0125-vas_cancelamento-indireto_multiplo-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao", "vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 134, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_contratacao": 0.0097009700970097, "conta_debito_automatico_digital": 0.0092009200920092, "marketplace_compra": 0.009500950095009501, "atendimento_humano": 0.0147014701470147, "recarga_nao_creditada": 0.510951095109511, "conta_contestacao": 0.0698069806980698, "vas_consulta": 0.0474047404740474, "parceiros_ofertas": 0.23302330233023302, "conta_pagamento_confirmacao": 0.009400940094009401, "cancelamento_linha": 0.010201020102010202, "vas_cancelamento": 0.0157015701570157, "sem_correspondencia": 0.06040604060406041}, "confidence": 0.3831, "input_tokens": 291, "latency_ms": 166.71845600001234} +{"id": "g0125-vas_cancelamento-indireto_multiplo-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 156, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"marketplace_compra": 0.004200827563029917, "internet_pacote_adicional": 0.0004000788155266588, "roaming_pacote": 0.0001000197038816647, "conta_pagamento_confirmacao": 1.000197038816647e-06, "negociacao_divida": 1.000197038816647e-06, "cadastro_atualizacao": 1.000197038816647e-06, "vas_contratacao": 0.01130222653862811, "vas_cancelamento": 0.0001000197038816647, "vas_consulta": 0.0005000985194083235, "cancelamento_linha": 0.9828936300451189, "conta_contestacao": 0.0001000197038816647, "sem_correspondencia": 0.0004000788155266588}, "confidence": 0.9579, "input_tokens": 302, "latency_ms": 205.7534719999694} +{"id": "g0125-vas_cancelamento-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.0004999500049995, "beneficios_consulta": 0.0004999500049995, "conta_contestacao": 0.0011998800119988001, "fidelidade_resgate": 0.0004999500049995, "suporte_configuracao": 0.0004999500049995, "plano_consulta": 0.0004999500049995, "vas_consulta": 0.0005999400059994001, "suporte_chip_esim": 0.0004999500049995, "plano_troca": 0.00039996000399960006, "roaming_pacote": 0.00039996000399960006, "cancelamento_linha": 0.9939006099390061, "sem_correspondencia": 0.0004999500049995}, "confidence": 0.9795, "input_tokens": 288, "latency_ms": 187.26839300001075} +{"id": "g0125-vas_cancelamento-indireto_multiplo-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"parceiros_ofertas": 9.999850002249973e-07, "conta_debito_automatico_digital": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "seguranca_fraude": 9.999850002249973e-07, "vas_cancelamento": 0.9999850002249974, "cancelamento_linha": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "vas_consulta": 9.999850002249973e-07, "vas_contratacao": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 185.9377289999884} +{"id": "g0125-vas_cancelamento-indireto_multiplo-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_contestacao": 0.00010001000100010003, "vas_cancelamento": 0.43574357435743577, "cancelamento_linha": 0.5637563756375638, "sem_correspondencia": 0.0004000400040004001}, "confidence": 0.5028, "input_tokens": 141, "latency_ms": 98.62562799997932} +{"id": "g0125-vas_cancelamento-indireto_multiplo-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.6871687168716871, "recarga_realizar": 0.0023002300230023, "conta_contestacao": 0.0036003600360035998, "plano_troca": 0.1168116811681168, "vas_consulta": 0.0158015801580158, "parceiros_ofertas": 0.0102010201020102, "internet_consumo": 0.0039003900390038996, "reclamacao_atendimento": 0.10691069106910689, "seguranca_perda_roubo": 0.004000400040004, "suporte_configuracao": 0.008000800080008, "conta_segunda_via": 0.0009000900090008999, "vas_cancelamento": 0.0132013201320132, "vas_contratacao": 0.0015001500150015, "conta_pagamento_confirmacao": 0.0079007900790079, "suporte_chip_esim": 0.0019001900190019, "sem_correspondencia": 0.0159015901590159}, "confidence": 0.5793, "input_tokens": 309, "latency_ms": 182.4680679999915} +{"id": "g0125-vas_cancelamento-indireto_multiplo-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 9.999860001959975e-07, "seguranca_perda_roubo": 9.999860001959975e-07, "recarga_nao_creditada": 9.999860001959975e-07, "cancelamento_linha": 0.00039999440007839905, "beneficios_consulta": 9.999860001959975e-07, "internet_consumo": 9.999860001959975e-07, "negociacao_religacao": 9.999860001959975e-07, "fidelidade_pontos": 9.999860001959975e-07, "marketplace_pedido": 9.999860001959975e-07, "conta_contestacao": 9.999860001959975e-07, "suporte_chip_esim": 9.999860001959975e-07, "troca_numero": 9.999860001959975e-07, "vas_cancelamento": 0.9995860057959192, "suporte_configuracao": 9.999860001959975e-07, "vas_contratacao": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9987, "input_tokens": 298, "latency_ms": 169.88698699998395} +{"id": "g0125-vas_cancelamento-indireto_multiplo-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 146, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.005200520052005201, "bonus_nao_recebido": 0.00020002000200020005, "vas_contratacao": 0.0010001000100010003, "vas_cancelamento": 0.8629862986298631, "internet_consumo": 0.0009000900090009002, "vas_consulta": 0.0015001500150015003, "cancelamento_linha": 0.12571257125712573, "sem_correspondencia": 0.0025002500250025004}, "confidence": 0.7809, "input_tokens": 241, "latency_ms": 138.53803699998934} +{"id": "g0125-vas_cancelamento-indireto_multiplo-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.1035, "conta_contestacao": 0.0002, "cancelamento_linha": 0.896, "sem_correspondencia": 0.0003}, "confidence": 0.7567, "input_tokens": 150, "latency_ms": 102.3540589999925} +{"id": "g0125-vas_cancelamento-indireto_multiplo-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9999850002249978, "parceiros_ofertas": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "marketplace_compra": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "bonus_nao_recebido": 9.999850002249977e-07, "vas_consulta": 9.999850002249977e-07, "vas_contratacao": 9.999850002249977e-07, "desconto_retencao": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "plano_nova_linha": 9.999850002249977e-07, "cadastro_atualizacao": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "negociacao_religacao": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 168.41141800000514} +{"id": "g0125-vas_cancelamento-indireto_multiplo-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 9.99990000099999e-07, "conta_vencimento": 9.99990000099999e-07, "plano_nova_linha": 9.99990000099999e-07, "conta_contestacao": 9.99990000099999e-07, "vas_cancelamento": 0.9970900290997089, "negociacao_religacao": 9.99990000099999e-07, "vas_consulta": 9.99990000099999e-07, "vas_contratacao": 9.99990000099999e-07, "roaming_cobranca": 9.99990000099999e-07, "marketplace_compra": 9.99990000099999e-07, "cancelamento_linha": 0.0028999710002899966, "sem_correspondencia": 9.99990000099999e-07}, "confidence": 0.9919, "input_tokens": 287, "latency_ms": 167.65025399996603} +{"id": "g0125-vas_cancelamento-indireto_multiplo-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 9.999910000809993e-05, "beneficios_consulta": 9.999910000809993e-07, "conta_vencimento": 9.999910000809993e-07, "plano_troca": 9.999910000809993e-07, "plano_nova_linha": 9.999910000809993e-07, "roaming_pacote": 9.999910000809993e-07, "conta_contestacao": 9.999910000809993e-07, "suporte_configuracao": 9.999910000809993e-07, "cancelamento_linha": 0.008699921700704693, "vas_consulta": 9.999910000809993e-07, "vas_cancelamento": 0.9911910792802865, "sem_correspondencia": 9.999910000809993e-07}, "confidence": 0.9794, "input_tokens": 319, "latency_ms": 180.76668200001222} +{"id": "g0126-vas_contratacao-curto_neutro-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 9.999940000359997e-07, "beneficios_consulta": 9.999940000359997e-07, "fidelidade_pontos": 9.999940000359997e-07, "vas_contratacao": 0.9998940006359962, "plano_nova_linha": 9.999940000359997e-07, "parceiros_ofertas": 9.999940000359999e-05, "vas_consulta": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9994, "input_tokens": 205, "latency_ms": 123.93547200002786} +{"id": "g0126-vas_contratacao-curto_neutro-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"vas_consulta": 0.0054994500549945015, "vas_cancelamento": 0.0002999700029997001, "vas_contratacao": 0.10108989101089894, "parceiros_ofertas": 0.0004999500049995001, "plano_nova_linha": 0.8894110588941108, "cadastro_atualizacao": 0.002499750024997501, "beneficios_consulta": 0.0004999500049995001, "sem_correspondencia": 0.00019998000199980009}, "confidence": 0.8121, "input_tokens": 203, "latency_ms": 122.42988700000978} +{"id": "g0126-vas_contratacao-curto_neutro-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "fidelidade_pontos": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "vas_consulta": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "seguranca_fraude": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "vas_contratacao": 0.9999850002249969, "internet_problema_conexao": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 161.55217900001162} +{"id": "g0126-vas_contratacao-curto_neutro-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.27822782278227826, "vas_consulta": 0.33793379337933793, "parceiros_ofertas": 0.013401340134013404, "plano_troca": 0.012601260126012603, "beneficios_consulta": 0.03700370037003701, "cadastro_atualizacao": 0.008300830083008302, "vas_cancelamento": 0.28092809280928094, "sem_correspondencia": 0.03160316031603161}, "confidence": 0.2964, "input_tokens": 208, "latency_ms": 122.52227200002608} +{"id": "g0126-vas_contratacao-curto_neutro-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.3913, "parceiros_ofertas": 0.1382, "vas_consulta": 0.1019, "vas_cancelamento": 0.1561, "bonus_nao_recebido": 0.0906, "beneficios_consulta": 0.0274, "recarga_saldo": 0.0134, "sem_correspondencia": 0.0811}, "confidence": 0.1628, "input_tokens": 211, "latency_ms": 127.84802300001274} +{"id": "g0126-vas_contratacao-curto_neutro-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_pacote_adicional": 0.0005001000200040008, "portabilidade": 0.0039007801560312066, "recarga_realizar": 0.0014002800560112022, "parceiros_ofertas": 0.0015003000600120025, "recarga_nao_creditada": 0.00590118023604721, "roaming_duvida": 0.0003000600120024005, "internet_problema_conexao": 0.00020004000800160035, "beneficios_consulta": 0.0003000600120024005, "conta_explicacao": 0.000600120024004801, "vas_contratacao": 0.9835967193438689, "cancelamento_linha": 0.00020004000800160035, "vas_consulta": 0.000600120024004801, "troca_numero": 0.00020004000800160035, "vas_cancelamento": 0.0003000600120024005, "negociacao_divida": 0.00020004000800160035, "sem_correspondencia": 0.0003000600120024005}, "confidence": 0.9575, "input_tokens": 283, "latency_ms": 165.4601390000039} +{"id": "g0126-vas_contratacao-curto_neutro-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.8117, "plano_troca": 0.0034, "conta_vencimento": 0.0016, "vas_consulta": 0.136, "parceiros_ofertas": 0.0059, "vas_cancelamento": 0.0128, "beneficios_consulta": 0.0264, "sem_correspondencia": 0.0022}, "confidence": 0.6798, "input_tokens": 202, "latency_ms": 120.60885299996471} +{"id": "g0126-vas_contratacao-curto_neutro-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.0281, "plano_consulta": 0.012, "vas_cancelamento": 0.0058, "atendimento_humano": 0.0006, "roaming_pacote": 0.0169, "beneficios_consulta": 0.001, "parceiros_ofertas": 0.0025, "bonus_nao_recebido": 0.0078, "conta_explicacao": 0.0059, "troca_numero": 0.0008, "internet_problema_conexao": 0.0013, "marketplace_pedido": 0.0016, "cadastro_atualizacao": 0.0064, "internet_consumo": 0.003, "vas_contratacao": 0.9008, "sem_correspondencia": 0.0055}, "confidence": 0.8038, "input_tokens": 281, "latency_ms": 178.13360700000658} +{"id": "g0126-vas_contratacao-curto_neutro-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.5865586558655865, "vas_contratacao": 0.0392039203920392, "parceiros_ofertas": 0.0153015301530153, "sem_correspondencia": 0.35893589358935896}, "confidence": 0.3712, "input_tokens": 123, "latency_ms": 102.48659000001226} +{"id": "g0126-vas_contratacao-curto_neutro-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.3128312831283129, "parceiros_ofertas": 0.3958395839583958, "vas_contratacao": 0.13421342134213424, "sem_correspondencia": 0.1571157115711571}, "confidence": 0.0689, "input_tokens": 124, "latency_ms": 131.6474789999802} +{"id": "g0126-vas_contratacao-curto_neutro-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_debito_automatico_digital": 0.00030003000300030005, "plano_consulta": 0.005500550055005501, "recarga_realizar": 0.00010001000100010003, "parceiros_ofertas": 0.00010001000100010003, "marketplace_compra": 0.0009000900090009002, "beneficios_consulta": 0.0004000400040004001, "vas_consulta": 0.025302530253025306, "plano_nova_linha": 0.00030003000300030005, "vas_cancelamento": 0.9617961796179619, "marketplace_pedido": 0.0004000400040004001, "fidelidade_resgate": 0.00020002000200020005, "reclamacao_atendimento": 0.00010001000100010003, "portabilidade": 0.00010001000100010003, "vas_contratacao": 0.00030003000300030005, "conta_contestacao": 0.00030003000300030005, "sem_correspondencia": 0.0039003900390039005}, "confidence": 0.9244, "input_tokens": 286, "latency_ms": 287.2389420000445} +{"id": "g0126-vas_contratacao-curto_neutro-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.014000000000000002, "vas_contratacao": 0.9591000000000001, "beneficios_consulta": 0.013500000000000002, "sem_correspondencia": 0.013400000000000002}, "confidence": 0.8444, "input_tokens": 126, "latency_ms": 146.9140549999679} +{"id": "g0130-vas_contratacao-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"troca_numero": 0.0001000090008100729, "negociacao_religacao": 1.0000900081007289e-06, "suporte_sem_sinal": 1.0000900081007289e-06, "conta_explicacao": 1.0000900081007289e-06, "parceiros_ofertas": 1.0000900081007289e-06, "plano_consulta": 1.0000900081007289e-06, "vas_cancelamento": 1.0000900081007289e-06, "vas_consulta": 1.0000900081007289e-06, "fidelidade_pontos": 1.0000900081007289e-06, "beneficios_consulta": 1.0000900081007289e-06, "marketplace_compra": 0.9998899900991088, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9991, "input_tokens": 288, "latency_ms": 257.40335300002926} +{"id": "g0130-vas_contratacao-emocional-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.005100510051005103, "vas_contratacao": 0.0014001400140014005, "vas_consulta": 0.9682968296829686, "conta_explicacao": 0.0011001100110011005, "beneficios_consulta": 0.0014001400140014005, "suporte_sem_sinal": 0.011201120112011204, "parceiros_ofertas": 0.00010001000100010004, "plano_consulta": 0.003400340034003401, "atendimento_humano": 0.002200220022002201, "desconto_retencao": 0.003400340034003401, "bonus_nao_recebido": 0.0003000300030003001, "sem_correspondencia": 0.0021002100210021006}, "confidence": 0.9183, "input_tokens": 276, "latency_ms": 189.1991240000266} +{"id": "g0130-vas_contratacao-emocional-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"beneficios_consulta": 0.016601660166016604, "vas_consulta": 0.019701970197019702, "parceiros_ofertas": 0.14991499149914994, "negociacao_divida": 0.0021002100210021, "internet_pacote_adicional": 0.12341234123412342, "reclamacao_atendimento": 0.0036003600360036006, "conta_debito_automatico_digital": 0.027402740274027407, "suporte_configuracao": 0.39623962396239626, "suporte_chip_esim": 0.12161216121612163, "vas_cancelamento": 0.11721172117211723, "bonus_nao_recebido": 0.011801180118011801, "sem_correspondencia": 0.010401040104010401}, "confidence": 0.278, "input_tokens": 284, "latency_ms": 181.56623800001626} +{"id": "g0130-vas_contratacao-emocional-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"conta_contestacao": 0.00019998000199980009, "vas_contratacao": 0.8198180181981803, "troca_numero": 0.0004999500049995001, "vas_cancelamento": 0.010798920107989204, "cadastro_atualizacao": 0.0011998800119988003, "roaming_duvida": 0.005299470052994702, "beneficios_consulta": 0.00019998000199980009, "conta_explicacao": 0.0012998700129987003, "seguranca_fraude": 0.0006999300069993002, "vas_consulta": 0.0004999500049995001, "plano_nova_linha": 0.15248475152484756, "desconto_retencao": 0.0004999500049995001, "parceiros_ofertas": 0.002999700029997001, "negociacao_divida": 0.00039996000399960017, "cancelamento_linha": 0.0005999400059994002, "sem_correspondencia": 0.002499750024997501}, "confidence": 0.7827, "input_tokens": 293, "latency_ms": 188.35345000002235} +{"id": "g0130-vas_contratacao-emocional-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 0.141014101410141, "beneficios_consulta": 0.08330833083308331, "conta_contestacao": 0.0070007000700070005, "plano_troca": 0.004300430043004301, "parceiros_ofertas": 0.28052805280528054, "bonus_nao_recebido": 0.015201520152015202, "vas_contratacao": 0.21972197219721973, "plano_nova_linha": 0.008600860086008601, "conta_segunda_via": 0.0101010101010101, "vas_consulta": 0.1813181318131813, "vas_cancelamento": 0.0363036303630363, "sem_correspondencia": 0.012601260126012601}, "confidence": 0.2486, "input_tokens": 284, "latency_ms": 193.33643199996686} +{"id": "g0130-vas_contratacao-emocional-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_contratacao": 1.0002920852889043e-06, "negociacao_divida": 1.0002920852889043e-06, "fidelidade_resgate": 0.00020005841705778086, "desconto_retencao": 0.0006001752511733425, "vas_consulta": 1.0002920852889043e-06, "beneficios_consulta": 1.0002920852889043e-06, "seguranca_perda_roubo": 0.9953906540709887, "troca_numero": 1.0002920852889043e-06, "marketplace_pedido": 0.00010002920852889043, "parceiros_ofertas": 1.0002920852889043e-06, "conta_contestacao": 1.0002920852889043e-06, "conta_debito_automatico_digital": 0.001200350502346685, "vas_cancelamento": 0.0020005841705778085, "internet_problema_conexao": 1.0002920852889043e-06, "portabilidade": 0.0004001168341155617, "sem_correspondencia": 0.00010002920852889043}, "confidence": 0.9858, "input_tokens": 290, "latency_ms": 182.84053500002528} +{"id": "g0130-vas_contratacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"recarga_nao_creditada": 0.0012001116103797652, "seguranca_fraude": 0.0004000372034599218, "reclamacao_atendimento": 1.0000930086498043e-06, "roaming_duvida": 0.00010000930086498046, "suporte_sem_sinal": 1.0000930086498043e-06, "fidelidade_resgate": 1.0000930086498043e-06, "cadastro_atualizacao": 1.0000930086498043e-06, "parceiros_ofertas": 0.9964926738186651, "vas_cancelamento": 0.0003000279025949413, "conta_vencimento": 1.0000930086498043e-06, "portabilidade": 0.0003000279025949413, "suporte_configuracao": 0.0004000372034599218, "negociacao_divida": 1.0000930086498043e-06, "recarga_saldo": 0.00010000930086498046, "vas_consulta": 1.0000930086498043e-06, "sem_correspondencia": 0.0007000651060548631}, "confidence": 0.989, "input_tokens": 294, "latency_ms": 191.20465700001432} +{"id": "g0130-vas_contratacao-emocional-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.3402, "parceiros_ofertas": 0.336, "beneficios_consulta": 0.2543, "sem_correspondencia": 0.0695}, "confidence": 0.0862, "input_tokens": 140, "latency_ms": 101.90864499998042} +{"id": "g0130-vas_contratacao-emocional-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"negociacao_religacao": 0.002000400080016003, "fidelidade_resgate": 0.0028005601120224045, "fidelidade_pontos": 0.000600120024004801, "parceiros_ofertas": 0.002000400080016003, "recarga_nao_creditada": 0.0003000600120024005, "vas_cancelamento": 0.026805361072214446, "vas_contratacao": 0.9431886377275456, "marketplace_compra": 0.004700940188037608, "vas_consulta": 0.0003000600120024005, "beneficios_consulta": 0.0003000600120024005, "portabilidade": 0.014902980596119225, "sem_correspondencia": 0.0021004200840168035}, "confidence": 0.8764, "input_tokens": 286, "latency_ms": 186.6754270000115} +{"id": "g0130-vas_contratacao-emocional-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.009799020097990201, "vas_contratacao": 0.0064993500649935, "parceiros_ofertas": 0.014998500149985002, "sem_correspondencia": 0.9687031296870313}, "confidence": 0.8763, "input_tokens": 130, "latency_ms": 97.31457200001614} +{"id": "g0130-vas_contratacao-emocional-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.5213478652134786, "conta_pagamento_confirmacao": 0.0014998500149985001, "vas_consulta": 0.11078892110788921, "beneficios_consulta": 0.021797820217978204, "internet_consumo": 0.007699230076992301, "vas_cancelamento": 0.16698330166983302, "parceiros_ofertas": 0.12768723127687232, "sem_correspondencia": 0.042195780421957804}, "confidence": 0.3223, "input_tokens": 220, "latency_ms": 149.91753199996083} +{"id": "g0130-vas_contratacao-emocional-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 1.0000950090258573e-06, "vas_contratacao": 0.993894419969897, "vas_consulta": 1.0000950090258573e-06, "vas_cancelamento": 1.0000950090258573e-06, "marketplace_compra": 0.005200494046934458, "marketplace_pedido": 0.0009000855081232716, "beneficios_consulta": 1.0000950090258573e-06, "sem_correspondencia": 1.0000950090258573e-06}, "confidence": 0.9804, "input_tokens": 217, "latency_ms": 150.04405000001952} +{"id": "g0132-vas_contratacao-indireto_multiplo-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.28717128287171284, "parceiros_ofertas": 0.05549445055494451, "vas_contratacao": 0.5989401059894011, "sem_correspondencia": 0.058394160583941604}, "confidence": 0.2847, "input_tokens": 140, "latency_ms": 150.8465230000411} +{"id": "g0132-vas_contratacao-indireto_multiplo-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"suporte_chip_esim": 9.999900000999991e-07, "vas_consulta": 0.9998900010999892, "roaming_duvida": 9.999900000999991e-07, "plano_consulta": 9.999900000999991e-07, "bonus_nao_recebido": 9.999900000999991e-07, "parceiros_ofertas": 9.999900000999991e-07, "vas_cancelamento": 9.999900000999992e-05, "beneficios_consulta": 9.999900000999991e-07, "conta_debito_automatico_digital": 9.999900000999991e-07, "vas_contratacao": 9.999900000999991e-07, "cancelamento_linha": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9997, "input_tokens": 285, "latency_ms": 289.02387599998747} +{"id": "g0132-vas_contratacao-indireto_multiplo-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.027500000000000004, "seguranca_fraude": 0.006100000000000001, "roaming_pacote": 0.015400000000000002, "conta_contestacao": 0.05340000000000001, "cancelamento_linha": 0.041400000000000006, "seguranca_perda_roubo": 0.009900000000000003, "bonus_nao_recebido": 0.04530000000000001, "vas_contratacao": 0.44250000000000006, "vas_consulta": 0.3289000000000001, "beneficios_consulta": 0.006400000000000001, "vas_cancelamento": 0.011200000000000002, "sem_correspondencia": 0.012000000000000002}, "confidence": 0.384, "input_tokens": 273, "latency_ms": 274.2163929999606} +{"id": "g0132-vas_contratacao-indireto_multiplo-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"parceiros_ofertas": 0.0017001700170017002, "vas_contratacao": 0.00020002000200020003, "beneficios_consulta": 0.9494949494949495, "sem_correspondencia": 0.048604860486048604}, "confidence": 0.8492, "input_tokens": 138, "latency_ms": 154.73439699997016} +{"id": "g0132-vas_contratacao-indireto_multiplo-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 1.0000890079217048e-06, "seguranca_fraude": 1.0000890079217048e-06, "suporte_chip_esim": 1.0000890079217048e-06, "vas_cancelamento": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "vas_contratacao": 0.9999889990209127, "cadastro_atualizacao": 1.0000890079217048e-06, "reclamacao_atendimento": 1.0000890079217048e-06, "marketplace_compra": 1.0000890079217048e-06, "marketplace_pedido": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9998, "input_tokens": 296, "latency_ms": 295.65458399997624} +{"id": "g0132-vas_contratacao-indireto_multiplo-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 0.0067, "conta_debito_automatico_digital": 0.0051, "roaming_pacote": 0.005, "negociacao_divida": 0.005, "recarga_saldo": 0.0059, "vas_consulta": 0.1848, "conta_segunda_via": 0.005, "parceiros_ofertas": 0.2397, "troca_numero": 0.0061, "vas_cancelamento": 0.0061, "beneficios_consulta": 0.005, "plano_nova_linha": 0.279, "plano_troca": 0.0336, "vas_contratacao": 0.2014, "conta_pagamento_confirmacao": 0.0053, "sem_correspondencia": 0.0063}, "confidence": 0.3631, "input_tokens": 289, "latency_ms": 278.1932649999703} +{"id": "g0132-vas_contratacao-indireto_multiplo-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.006199380061993801, "vas_cancelamento": 0.015798420157984203, "plano_nova_linha": 0.000999900009999, "conta_vencimento": 0.00039996000399960006, "fidelidade_pontos": 0.0010998900109989002, "marketplace_pedido": 0.0004999500049995, "vas_contratacao": 0.0007999200079992001, "internet_problema_conexao": 0.0038996100389961, "vas_consulta": 0.9436056394360564, "internet_consumo": 0.008499150084991502, "fidelidade_resgate": 0.0007999200079992001, "conta_explicacao": 0.0016998300169983002, "plano_troca": 0.0004999500049995, "cancelamento_linha": 0.0021997800219978004, "plano_consulta": 0.004199580041995801, "sem_correspondencia": 0.008799120087991202}, "confidence": 0.8778, "input_tokens": 300, "latency_ms": 285.30672699997695} +{"id": "g0132-vas_contratacao-indireto_multiplo-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.00010000980096049413, "vas_consulta": 0.9988978919934154, "vas_cancelamento": 0.00010000980096049413, "suporte_chip_esim": 1.0000980096049412e-06, "troca_numero": 1.0000980096049412e-06, "parceiros_ofertas": 0.0005000490048024707, "beneficios_consulta": 0.00020001960192098827, "sem_correspondencia": 0.00020001960192098827}, "confidence": 0.9945, "input_tokens": 207, "latency_ms": 199.42895700000918} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"vas_cancelamento": 9.999930000489998e-07, "marketplace_compra": 9.999930000489998e-07, "parceiros_ofertas": 9.999930000489998e-07, "roaming_duvida": 9.999930000489998e-07, "vas_consulta": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "beneficios_consulta": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 216, "latency_ms": 205.3783709999948} +{"id": "g0132-vas_contratacao-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.1907807311461542, "parceiros_ofertas": 0.03399656634679897, "recarga_nao_creditada": 0.003499646535699894, "conta_vencimento": 0.00019997980203999394, "portabilidade": 0.0042995657438598695, "negociacao_religacao": 0.00019997980203999394, "atendimento_humano": 9.998990101999696e-07, "beneficios_consulta": 0.3143682488068705, "seguranca_perda_roubo": 0.0039995960407998785, "plano_troca": 9.998990101999697e-05, "vas_consulta": 0.43075649359414697, "conta_contestacao": 9.998990101999697e-05, "suporte_sem_sinal": 0.0061993738632398114, "cancelamento_linha": 0.004699525347939858, "suporte_chip_esim": 0.0039995960407998785, "sem_correspondencia": 0.002799717228559915}, "confidence": 0.5228, "input_tokens": 298, "latency_ms": 287.2176309999759} +{"id": "g0132-vas_contratacao-indireto_multiplo-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.34730000000000005, "beneficios_consulta": 0.04710000000000001, "parceiros_ofertas": 0.08180000000000001, "reclamacao_atendimento": 0.033100000000000004, "seguranca_fraude": 0.012200000000000003, "vas_cancelamento": 0.025000000000000005, "vas_consulta": 0.41780000000000006, "sem_correspondencia": 0.03570000000000001}, "confidence": 0.2986, "input_tokens": 222, "latency_ms": 193.20475199998555} +{"id": "g0133-vas_consulta-curto_neutro-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.013898610138986097, "suporte_chip_esim": 0.010898910108989098, "fidelidade_resgate": 0.012898710128987098, "vas_cancelamento": 0.0728927107289271, "suporte_sem_sinal": 0.010998900109988998, "conta_contestacao": 0.010098990100989899, "troca_numero": 0.15498450154984497, "roaming_pacote": 0.00999900009999, "vas_consulta": 0.32576742325767416, "negociacao_religacao": 0.009699030096990299, "plano_troca": 0.009699030096990299, "plano_nova_linha": 0.06289371062893709, "conta_vencimento": 0.010098990100989899, "parceiros_ofertas": 0.18878112188781118, "plano_consulta": 0.0266973302669733, "sem_correspondencia": 0.0696930306969303}, "confidence": 0.2572, "input_tokens": 283, "latency_ms": 182.95180499995922} +{"id": "g0133-vas_consulta-curto_neutro-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"parceiros_ofertas": 0.006200000000000001, "marketplace_pedido": 0.008200000000000002, "troca_numero": 0.6548000000000002, "vas_contratacao": 0.03570000000000001, "vas_cancelamento": 0.04410000000000001, "suporte_chip_esim": 0.0009000000000000001, "vas_consulta": 0.22580000000000003, "seguranca_fraude": 0.0030000000000000005, "reclamacao_atendimento": 0.0024000000000000002, "fidelidade_resgate": 0.0025000000000000005, "plano_consulta": 0.0015000000000000002, "sem_correspondencia": 0.014900000000000002}, "confidence": 0.5709, "input_tokens": 271, "latency_ms": 198.96162000003415} +{"id": "g0133-vas_consulta-curto_neutro-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"vas_consulta": 0.39670000000000005, "vas_cancelamento": 0.023400000000000004, "plano_consulta": 0.46590000000000004, "sem_correspondencia": 0.11400000000000002}, "confidence": 0.2368, "input_tokens": 129, "latency_ms": 99.28000999997266} +{"id": "g0133-vas_consulta-curto_neutro-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9871987198719872, "plano_consulta": 0.0036003600360036, "vas_cancelamento": 0.0019001900190019003, "sem_correspondencia": 0.007300730073007301}, "confidence": 0.9413, "input_tokens": 127, "latency_ms": 103.04615299997977} +{"id": "g0133-vas_consulta-curto_neutro-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0081, "vas_consulta": 0.1617, "plano_consulta": 0.2547, "sem_correspondencia": 0.5755}, "confidence": 0.2786, "input_tokens": 129, "latency_ms": 100.76045800002476} +{"id": "g0133-vas_consulta-curto_neutro-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0011001089107821674, "vas_consulta": 0.9982988315843268, "vas_cancelamento": 1.0000990098019702e-06, "sem_correspondencia": 0.0006000594058811822}, "confidence": 0.9894, "input_tokens": 130, "latency_ms": 99.35422099999869} +{"id": "g0133-vas_consulta-curto_neutro-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"reclamacao_atendimento": 0.0088, "vas_cancelamento": 0.6581, "fidelidade_pontos": 0.0574, "internet_problema_conexao": 0.0968, "marketplace_pedido": 0.0086, "bonus_nao_recebido": 0.0165, "negociacao_divida": 0.0017, "recarga_realizar": 0.0031, "roaming_pacote": 0.0045, "negociacao_religacao": 0.0067, "roaming_duvida": 0.0044, "vas_contratacao": 0.0208, "plano_consulta": 0.0032, "vas_consulta": 0.0189, "cadastro_atualizacao": 0.0659, "sem_correspondencia": 0.0246}, "confidence": 0.5057, "input_tokens": 286, "latency_ms": 192.2136119999891} +{"id": "g0133-vas_consulta-curto_neutro-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 1.00019003610686e-06, "vas_consulta": 0.9989898080635318, "suporte_sem_sinal": 1.00019003610686e-06, "vas_cancelamento": 1.00019003610686e-06, "conta_contestacao": 1.00019003610686e-06, "seguranca_fraude": 1.00019003610686e-06, "vas_contratacao": 0.00100019003610686, "plano_consulta": 1.00019003610686e-06, "recarga_nao_creditada": 1.00019003610686e-06, "roaming_duvida": 1.00019003610686e-06, "beneficios_consulta": 1.00019003610686e-06, "sem_correspondencia": 1.00019003610686e-06}, "confidence": 0.9961, "input_tokens": 279, "latency_ms": 188.32910500003663} +{"id": "g0133-vas_consulta-curto_neutro-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.00020000000000000004, "vas_consulta": 0.9620000000000001, "internet_problema_conexao": 0.00030000000000000003, "plano_consulta": 0.007500000000000001, "vas_cancelamento": 0.0025000000000000005, "vas_contratacao": 0.022100000000000005, "conta_vencimento": 0.0008000000000000001, "sem_correspondencia": 0.004600000000000001}, "confidence": 0.9001, "input_tokens": 204, "latency_ms": 140.23878400001877} +{"id": "g0133-vas_consulta-curto_neutro-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.06139386061393861, "vas_consulta": 0.28217178282171784, "plano_consulta": 0.15418458154184583, "sem_correspondencia": 0.5022497750224977}, "confidence": 0.1615, "input_tokens": 129, "latency_ms": 99.29654099994423} +{"id": "g0133-vas_consulta-curto_neutro-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.8963103689631039, "plano_consulta": 0.0017998200179982005, "beneficios_consulta": 0.0023997600239976007, "suporte_sem_sinal": 0.0022997700229977006, "negociacao_divida": 0.00039996000399960017, "negociacao_religacao": 0.0007999200079992003, "conta_contestacao": 0.0054994500549945015, "portabilidade": 0.002799720027997201, "vas_contratacao": 0.005399460053994602, "atendimento_humano": 0.07529247075292474, "vas_cancelamento": 0.003999600039996001, "sem_correspondencia": 0.002999700029997001}, "confidence": 0.8172, "input_tokens": 273, "latency_ms": 183.99436400000013} +{"id": "g0133-vas_consulta-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.4619, "vas_cancelamento": 0.17, "vas_contratacao": 0.069, "sem_correspondencia": 0.2991}, "confidence": 0.1318, "input_tokens": 131, "latency_ms": 95.64149900000984} +{"id": "g0136-vas_consulta-regionalismo-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.011000000000000001, "vas_cancelamento": 0.0014000000000000002, "vas_consulta": 0.9741000000000001, "sem_correspondencia": 0.013500000000000002}, "confidence": 0.8971, "input_tokens": 130, "latency_ms": 103.29639799999768} +{"id": "g0136-vas_consulta-regionalismo-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0028, "vas_consulta": 0.9917, "vas_cancelamento": 0.0011, "sem_correspondencia": 0.0044}, "confidence": 0.9597, "input_tokens": 132, "latency_ms": 103.5236679999798} +{"id": "g0136-vas_consulta-regionalismo-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_realizar": 0.00020002000200020008, "vas_cancelamento": 0.0003000300030003001, "vas_consulta": 0.9610961096109614, "conta_segunda_via": 0.0003000300030003001, "atendimento_humano": 0.0035003500350035016, "plano_consulta": 0.006700670067006703, "conta_contestacao": 0.0005000500050005003, "conta_pagamento_confirmacao": 0.0005000500050005003, "plano_nova_linha": 0.02050205020502051, "vas_contratacao": 0.0032003200320032013, "marketplace_compra": 0.00040004000400040016, "sem_correspondencia": 0.002800280028002801}, "confidence": 0.9099, "input_tokens": 276, "latency_ms": 190.13778499999034} +{"id": "g0136-vas_consulta-regionalismo-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.7589, "seguranca_perda_roubo": 0.0054, "conta_debito_automatico_digital": 0.0008, "suporte_configuracao": 0.0015, "parceiros_ofertas": 0.0008, "vas_consulta": 0.1518, "vas_cancelamento": 0.0043, "vas_contratacao": 0.0031, "plano_consulta": 0.0052, "roaming_cobranca": 0.0103, "seguranca_fraude": 0.0069, "sem_correspondencia": 0.051}, "confidence": 0.6593, "input_tokens": 285, "latency_ms": 164.29228600003398} +{"id": "g0136-vas_consulta-regionalismo-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.04290429042904291, "plano_consulta": 0.08610861086108611, "conta_pagamento_confirmacao": 0.019001900190019003, "conta_debito_automatico_digital": 0.0025002500250025004, "conta_vencimento": 0.0018001800180018003, "conta_explicacao": 0.8228822882288229, "conta_segunda_via": 0.004500450045004501, "sem_correspondencia": 0.020302030203020304}, "confidence": 0.6575, "input_tokens": 235, "latency_ms": 139.3098120000218} +{"id": "g0136-vas_consulta-regionalismo-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 9.999960000159999e-07, "cadastro_atualizacao": 0.0005999976000095998, "vas_cancelamento": 0.028499886000455995, "plano_consulta": 9.999960000159999e-07, "internet_problema_conexao": 9.999960000159999e-07, "vas_consulta": 0.9694961220155118, "marketplace_pedido": 9.999960000159999e-05, "atendimento_humano": 9.999960000159999e-05, "vas_contratacao": 0.0005999976000095998, "marketplace_compra": 0.0002999988000047999, "desconto_retencao": 9.999960000159999e-07, "sem_correspondencia": 0.0002999988000047999}, "confidence": 0.9408, "input_tokens": 285, "latency_ms": 161.75888900005475} +{"id": "g0136-vas_consulta-regionalismo-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.012598740125987402, "vas_cancelamento": 0.012398760123987601, "plano_nova_linha": 0.012698730126987301, "vas_consulta": 0.5795420457954205, "vas_contratacao": 0.012398760123987601, "plano_consulta": 0.0852914708529147, "portabilidade": 0.024897510248975102, "internet_pacote_adicional": 0.012898710128987101, "cancelamento_linha": 0.04079592040795921, "conta_vencimento": 0.012298770122987702, "fidelidade_resgate": 0.0372962703729627, "sem_correspondencia": 0.15688431156884314}, "confidence": 0.3999, "input_tokens": 290, "latency_ms": 181.1316120000015} +{"id": "g0136-vas_consulta-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"bonus_nao_recebido": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "vas_contratacao": 0.9999890001209993, "plano_nova_linha": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "suporte_configuracao": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 185.77793499997597} +{"id": "g0136-vas_consulta-regionalismo-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0003, "vas_cancelamento": 0.0017, "vas_consulta": 0.9956, "sem_correspondencia": 0.0024}, "confidence": 0.977, "input_tokens": 128, "latency_ms": 94.95326299997942} +{"id": "g0136-vas_consulta-regionalismo-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.2408, "conta_explicacao": 0.3359, "conta_pagamento_confirmacao": 0.0232, "conta_debito_automatico_digital": 0.0893, "plano_consulta": 0.0215, "conta_contestacao": 0.0276, "conta_segunda_via": 0.1237, "sem_correspondencia": 0.138}, "confidence": 0.1701, "input_tokens": 240, "latency_ms": 156.71660800001064} +{"id": "g0136-vas_consulta-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"vas_contratacao": 0.0583, "vas_cancelamento": 0.0008, "plano_consulta": 0.9104, "sem_correspondencia": 0.0305}, "confidence": 0.738, "input_tokens": 147, "latency_ms": 108.28195300001653} +{"id": "g0136-vas_consulta-regionalismo-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9948965049609811, "roaming_pacote": 1.0000970094099127e-06, "vas_contratacao": 0.00020001940188198254, "vas_cancelamento": 1.0000970094099127e-06, "vas_consulta": 0.0046004462432855985, "plano_consulta": 0.00010000970094099127, "internet_pacote_adicional": 1.0000970094099127e-06, "sem_correspondencia": 0.00020001940188198254}, "confidence": 0.9832, "input_tokens": 210, "latency_ms": 138.18729299998722} +{"id": "g0138-vas_consulta-longo_contexto-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.008000800080008, "plano_consulta": 0.1343134313431343, "vas_consulta": 0.8267826782678268, "sem_correspondencia": 0.030903090309030903}, "confidence": 0.5865, "input_tokens": 161, "latency_ms": 110.40164199999936} +{"id": "g0138-vas_consulta-longo_contexto-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9450971647085059, "suporte_configuracao": 0.0008999973000081, "conta_explicacao": 0.0002999991000027, "seguranca_perda_roubo": 9.999970000090001e-05, "conta_vencimento": 9.99997000009e-07, "marketplace_compra": 9.99997000009e-07, "conta_pagamento_confirmacao": 0.004199987400037799, "vas_consulta": 0.0296999109002673, "conta_segunda_via": 9.999970000090001e-05, "plano_consulta": 0.0191999424001728, "vas_cancelamento": 9.99997000009e-07, "sem_correspondencia": 0.00039999880000360003}, "confidence": 0.891, "input_tokens": 301, "latency_ms": 189.52972099998533} +{"id": "g0138-vas_consulta-longo_contexto-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"plano_consulta": 0.0005998200539838048, "cadastro_atualizacao": 0.0003998800359892033, "conta_segunda_via": 0.0005998200539838048, "conta_contestacao": 0.0017994601619514146, "internet_problema_conexao": 0.013296011196641007, "troca_numero": 0.0003998800359892033, "internet_pacote_adicional": 0.0005998200539838048, "conta_pagamento_confirmacao": 0.02259322203338998, "fidelidade_pontos": 0.000499850044986504, "bonus_nao_recebido": 0.9244226731980406, "vas_contratacao": 0.0003998800359892033, "vas_consulta": 0.028591422573228033, "beneficios_consulta": 0.0003998800359892033, "fidelidade_resgate": 0.0005998200539838048, "vas_cancelamento": 0.0003998800359892033, "sem_correspondencia": 0.004398680395881236}, "confidence": 0.8601, "input_tokens": 308, "latency_ms": 194.05007500000693} +{"id": "g0138-vas_consulta-longo_contexto-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"beneficios_consulta": 0.036303630363036306, "conta_contestacao": 0.057005700570057015, "vas_contratacao": 0.008700870087008702, "vas_cancelamento": 0.058605860586058614, "suporte_chip_esim": 0.0157015701570157, "atendimento_humano": 0.024302430243024302, "vas_consulta": 0.6526652665266527, "plano_troca": 0.008300830083008302, "plano_consulta": 0.07270727072707271, "marketplace_pedido": 0.011201120112011203, "internet_pacote_adicional": 0.027602760276027604, "sem_correspondencia": 0.026902690269026905}, "confidence": 0.4356, "input_tokens": 295, "latency_ms": 187.30948099999978} +{"id": "g0138-vas_consulta-longo_contexto-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"vas_cancelamento": 0.0008, "plano_consulta": 0.7689, "vas_consulta": 0.2266, "sem_correspondencia": 0.0037}, "confidence": 0.5927, "input_tokens": 151, "latency_ms": 105.45552299998917} +{"id": "g0138-vas_consulta-longo_contexto-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 166, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.052005200520052, "vas_consulta": 0.6304630463046305, "plano_consulta": 0.15061506150615062, "sem_correspondencia": 0.1669166916691669}, "confidence": 0.258, "input_tokens": 151, "latency_ms": 107.33561799997915} +{"id": "g0138-vas_consulta-longo_contexto-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao", "vas_consulta"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.2987, "cancelamento_linha": 0.0135, "conta_pagamento_confirmacao": 0.0126, "beneficios_consulta": 0.0162, "conta_debito_automatico_digital": 0.0133, "marketplace_compra": 0.0131, "conta_vencimento": 0.1458, "conta_contestacao": 0.2192, "portabilidade": 0.0161, "conta_explicacao": 0.2259, "plano_consulta": 0.013, "sem_correspondencia": 0.0126}, "confidence": 0.2826, "input_tokens": 297, "latency_ms": 179.748931000006} +{"id": "g0138-vas_consulta-longo_contexto-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 141, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_resgate": 0.0058994100589941, "plano_consulta": 0.6068393160683931, "roaming_pacote": 0.0010998900109989002, "roaming_duvida": 0.0040995900409959, "portabilidade": 0.007099290070992901, "vas_cancelamento": 0.042995700429957, "vas_contratacao": 0.0265973402659734, "internet_pacote_adicional": 0.009999000099990002, "conta_explicacao": 0.006799320067993201, "internet_problema_conexao": 0.001999800019998, "vas_consulta": 0.27497250274972507, "sem_correspondencia": 0.0115988401159884}, "confidence": 0.5455, "input_tokens": 294, "latency_ms": 180.69065600002432} +{"id": "g0138-vas_consulta-longo_contexto-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 145, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_vencimento": 0.0003000300030003, "vas_contratacao": 0.00020002000200020003, "portabilidade": 0.0005000500050005, "vas_cancelamento": 0.00020002000200020003, "conta_contestacao": 0.0348034803480348, "plano_troca": 0.0011001100110011003, "vas_consulta": 0.7052705270527053, "suporte_chip_esim": 0.00010001000100010001, "recarga_nao_creditada": 0.2507250725072507, "plano_consulta": 0.0019001900190019003, "marketplace_compra": 0.00010001000100010001, "conta_segunda_via": 0.0011001100110011003, "bonus_nao_recebido": 0.00010001000100010001, "cancelamento_linha": 0.0021002100210021, "troca_numero": 0.00020002000200020003, "sem_correspondencia": 0.0013001300130013002}, "confidence": 0.7211, "input_tokens": 304, "latency_ms": 187.76156800004173} +{"id": "g0138-vas_consulta-longo_contexto-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"vas_cancelamento": 0.0038996100389961, "conta_contestacao": 0.0014998500149985001, "internet_consumo": 0.23557644235576444, "recarga_nao_creditada": 0.0036996300369963007, "plano_nova_linha": 0.6542345765423457, "conta_debito_automatico_digital": 0.0013998600139986002, "vas_contratacao": 0.0015998400159984002, "suporte_configuracao": 0.007099290070992901, "plano_troca": 0.0016998300169983002, "vas_consulta": 0.036396360363963605, "recarga_realizar": 0.0012998700129987, "fidelidade_resgate": 0.0132986701329867, "seguranca_perda_roubo": 0.017498250174982504, "plano_consulta": 0.013498650134986502, "marketplace_compra": 0.0036996300369963007, "sem_correspondencia": 0.0035996400359964}, "confidence": 0.6063, "input_tokens": 308, "latency_ms": 183.98686799997677} +{"id": "g0138-vas_consulta-longo_contexto-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 162, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.24197580241975802, "plano_consulta": 0.03899610038996101, "marketplace_compra": 0.0106989301069893, "vas_cancelamento": 0.15568443155684433, "fidelidade_resgate": 0.011098890110988902, "reclamacao_atendimento": 0.0106989301069893, "vas_contratacao": 0.3057694230576942, "sem_correspondencia": 0.22507749225077492}, "confidence": 0.2285, "input_tokens": 247, "latency_ms": 158.92847300000312} +{"id": "g0138-vas_consulta-longo_contexto-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 144, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9999930000490003, "plano_consulta": 9.999930000490002e-07, "atendimento_humano": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9998, "input_tokens": 214, "latency_ms": 138.0545819999952} +{"id": "g0141-beneficios_consulta-informal_abreviado-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.6948, "vas_contratacao": 0.0062, "beneficios_consulta": 0.2672, "sem_correspondencia": 0.0318}, "confidence": 0.4614, "input_tokens": 141, "latency_ms": 101.27090600002475} +{"id": "g0141-beneficios_consulta-informal_abreviado-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 9.99997000009e-07, "vas_contratacao": 9.99997000009e-07, "beneficios_consulta": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 142, "latency_ms": 100.75676000002431} +{"id": "g0141-beneficios_consulta-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5377, "bonus_nao_recebido": 0.0002, "plano_nova_linha": 0.004, "internet_pacote_adicional": 0.0006, "desconto_retencao": 0.001, "plano_consulta": 0.0019, "fidelidade_pontos": 0.0002, "vas_contratacao": 0.4354, "fidelidade_resgate": 0.0036, "conta_debito_automatico_digital": 0.0027, "parceiros_ofertas": 0.0109, "sem_correspondencia": 0.0018}, "confidence": 0.6614, "input_tokens": 295, "latency_ms": 184.2524829999661} +{"id": "g0141-beneficios_consulta-informal_abreviado-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 1.0000930086498043e-06, "plano_consulta": 1.0000930086498043e-06, "fidelidade_resgate": 1.0000930086498043e-06, "desconto_retencao": 1.0000930086498043e-06, "bonus_nao_recebido": 1.0000930086498043e-06, "vas_contratacao": 1.0000930086498043e-06, "beneficios_consulta": 0.9999929993489395, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9997, "input_tokens": 234, "latency_ms": 162.54388800001607} +{"id": "g0141-beneficios_consulta-informal_abreviado-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.019400000000000004, "bonus_nao_recebido": 0.07190000000000002, "fidelidade_pontos": 0.0018000000000000002, "vas_contratacao": 0.0009000000000000001, "plano_consulta": 0.0011000000000000003, "beneficios_consulta": 0.8994000000000001, "fidelidade_resgate": 0.004400000000000001, "sem_correspondencia": 0.0011000000000000003}, "confidence": 0.7992, "input_tokens": 233, "latency_ms": 161.62264100000812} +{"id": "g0141-beneficios_consulta-informal_abreviado-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 9.99989000120999e-07, "fidelidade_resgate": 9.99989000120999e-07, "cancelamento_linha": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "conta_vencimento": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "plano_consulta": 0.9999890001209989, "desconto_retencao": 9.99989000120999e-07, "bonus_nao_recebido": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 182.90670999999747} +{"id": "g0141-beneficios_consulta-informal_abreviado-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"portabilidade": 0.0008000800080008003, "internet_consumo": 0.0015001500150015005, "suporte_chip_esim": 0.00010001000100010004, "vas_contratacao": 0.00010001000100010004, "internet_pacote_adicional": 0.00020002000200020008, "conta_explicacao": 0.00020002000200020008, "beneficios_consulta": 0.9920992099209923, "desconto_retencao": 0.0012001200120012002, "fidelidade_resgate": 0.00030003000300030005, "vas_consulta": 0.0005000500050005002, "marketplace_compra": 0.00010001000100010004, "fidelidade_pontos": 0.0005000500050005002, "plano_consulta": 0.00040004000400040016, "conta_debito_automatico_digital": 0.00020002000200020008, "bonus_nao_recebido": 0.0009000900090009003, "sem_correspondencia": 0.0009000900090009003}, "confidence": 0.9761, "input_tokens": 296, "latency_ms": 217.83935399997745} +{"id": "g0141-beneficios_consulta-informal_abreviado-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.1989, "beneficios_consulta": 0.3018, "vas_contratacao": 0.1019, "sem_correspondencia": 0.3974}, "confidence": 0.0751, "input_tokens": 139, "latency_ms": 123.6545490000367} +{"id": "g0141-beneficios_consulta-informal_abreviado-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.0007, "vas_contratacao": 0.9975, "plano_consulta": 0.0009, "sem_correspondencia": 0.0009}, "confidence": 0.9855, "input_tokens": 140, "latency_ms": 99.55718599996999} +{"id": "g0141-beneficios_consulta-informal_abreviado-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9973000000000001, "plano_consulta": 0.0021000000000000003, "vas_contratacao": 0.00020000000000000004, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.9853, "input_tokens": 140, "latency_ms": 102.03804100001435} +{"id": "g0141-beneficios_consulta-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_consulta": 0.0075, "vas_contratacao": 0.2225, "desconto_retencao": 0.5986, "sem_correspondencia": 0.1714}, "confidence": 0.2928, "input_tokens": 139, "latency_ms": 104.18777900002851} +{"id": "g0141-beneficios_consulta-informal_abreviado-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9997860029959579, "recarga_saldo": 9.99986000195997e-07, "conta_segunda_via": 9.99986000195997e-07, "suporte_sem_sinal": 9.99986000195997e-07, "bonus_nao_recebido": 9.99986000195997e-07, "vas_contratacao": 9.99986000195997e-07, "fidelidade_resgate": 9.99986000195997e-07, "roaming_duvida": 9.99986000195997e-07, "desconto_retencao": 9.99986000195997e-07, "negociacao_religacao": 9.99986000195997e-07, "vas_consulta": 9.99986000195997e-07, "portabilidade": 9.99986000195997e-07, "plano_consulta": 0.00019999720003919941, "troca_numero": 9.99986000195997e-07, "fidelidade_pontos": 9.99986000195997e-07, "sem_correspondencia": 9.99986000195997e-07}, "confidence": 0.9991, "input_tokens": 294, "latency_ms": 185.94469200002095} +{"id": "g0142-beneficios_consulta-erros_digitacao-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9999970000090003, "vas_contratacao": 9.999970000090002e-07, "plano_consulta": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 133, "latency_ms": 98.3757550000064} +{"id": "g0142-beneficios_consulta-erros_digitacao-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.0008999091091799728, "desconto_retencao": 9.9989901019997e-05, "vas_contratacao": 0.99789921217957, "fidelidade_resgate": 9.9989901019997e-05, "beneficios_consulta": 0.000199979802039994, "bonus_nao_recebido": 9.9989901019997e-05, "fidelidade_pontos": 9.998990101999698e-07, "sem_correspondencia": 0.0006999293071399789}, "confidence": 0.9916, "input_tokens": 226, "latency_ms": 148.67638700002317} +{"id": "g0142-beneficios_consulta-erros_digitacao-02-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.0115, "fidelidade_resgate": 0.0003, "beneficios_consulta": 0.8644, "marketplace_pedido": 0.0006, "internet_pacote_adicional": 0.0001, "fidelidade_pontos": 0.0016, "desconto_retencao": 0.0058, "vas_contratacao": 0.0478, "roaming_cobranca": 0.0001, "bonus_nao_recebido": 0.0029, "plano_troca": 0.0642, "sem_correspondencia": 0.0007}, "confidence": 0.7708, "input_tokens": 288, "latency_ms": 181.43285399997922} +{"id": "g0142-beneficios_consulta-erros_digitacao-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9999970000090003, "plano_consulta": 9.999970000090002e-07, "vas_contratacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 131, "latency_ms": 100.80153600000585} +{"id": "g0142-beneficios_consulta-erros_digitacao-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.0691, "vas_contratacao": 0.6122, "beneficios_consulta": 0.1434, "sem_correspondencia": 0.1753}, "confidence": 0.229, "input_tokens": 128, "latency_ms": 111.67973700003131} +{"id": "g0142-beneficios_consulta-erros_digitacao-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0008000800080008001, "plano_consulta": 0.028402840284028404, "beneficios_consulta": 0.9698969896989699, "sem_correspondencia": 0.0009000900090009}, "confidence": 0.8967, "input_tokens": 132, "latency_ms": 105.57713200000762} +{"id": "g0142-beneficios_consulta-erros_digitacao-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.00020001860172996088, "roaming_duvida": 1.0000930086498043e-06, "parceiros_ofertas": 0.00010000930086498044, "reclamacao_atendimento": 0.0003000279025949413, "marketplace_compra": 1.0000930086498043e-06, "recarga_realizar": 1.0000930086498043e-06, "suporte_sem_sinal": 1.0000930086498043e-06, "vas_consulta": 0.9859916972278421, "internet_problema_conexao": 1.0000930086498043e-06, "plano_consulta": 0.013401246315907379, "vas_contratacao": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9685, "input_tokens": 279, "latency_ms": 186.6125390000093} +{"id": "g0142-beneficios_consulta-erros_digitacao-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.007599224879062335, "bonus_nao_recebido": 0.00029996940312088165, "fidelidade_pontos": 9.998980104029389e-05, "vas_contratacao": 9.998980104029389e-05, "roaming_cobranca": 9.998980104029388e-07, "plano_consulta": 0.8095174292222193, "fidelidade_resgate": 0.0009998980104029389, "seguranca_perda_roubo": 9.998980104029389e-05, "conta_explicacao": 0.005099479853054988, "desconto_retencao": 9.998980104029389e-05, "beneficios_consulta": 9.998980104029388e-07, "sem_correspondencia": 0.17608203963195754}, "confidence": 0.7772, "input_tokens": 282, "latency_ms": 182.60301399999435} +{"id": "g0142-beneficios_consulta-erros_digitacao-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.2295229522952296, "seguranca_perda_roubo": 0.00040004000400040016, "desconto_retencao": 0.00040004000400040016, "vas_contratacao": 0.00040004000400040016, "recarga_nao_creditada": 0.00040004000400040016, "negociacao_religacao": 0.0005000500050005002, "beneficios_consulta": 0.7500750075007502, "bonus_nao_recebido": 0.0017001700170017004, "fidelidade_resgate": 0.0005000500050005002, "troca_numero": 0.0005000500050005002, "cancelamento_linha": 0.0005000500050005002, "fidelidade_pontos": 0.0005000500050005002, "vas_consulta": 0.013001300130013004, "plano_consulta": 0.0006000600060006001, "conta_vencimento": 0.0005000500050005002, "sem_correspondencia": 0.0005000500050005002}, "confidence": 0.7601, "input_tokens": 284, "latency_ms": 177.92893899996898} +{"id": "g0142-beneficios_consulta-erros_digitacao-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_cancelamento": 9.999850002249975e-07, "recarga_realizar": 9.999850002249975e-07, "atendimento_humano": 9.999850002249975e-07, "vas_contratacao": 9.999850002249975e-07, "beneficios_consulta": 0.9999850002249976, "plano_consulta": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "suporte_sem_sinal": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 182.97798499997953} +{"id": "g0142-beneficios_consulta-erros_digitacao-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_configuracao": 0.0011, "bonus_nao_recebido": 0.0004, "marketplace_pedido": 0.0224, "vas_contratacao": 0.0026, "fidelidade_resgate": 0.0004, "roaming_cobranca": 0.0005, "desconto_retencao": 0.0004, "plano_consulta": 0.9527, "fidelidade_pontos": 0.0017, "suporte_chip_esim": 0.0006, "conta_debito_automatico_digital": 0.0004, "conta_contestacao": 0.0004, "cancelamento_linha": 0.0013, "beneficios_consulta": 0.0097, "reclamacao_atendimento": 0.0004, "sem_correspondencia": 0.005}, "confidence": 0.9019, "input_tokens": 285, "latency_ms": 182.67679500002032} +{"id": "g0142-beneficios_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 9.999890001209992e-07, "fidelidade_resgate": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "plano_consulta": 0.9999890001209991, "atendimento_humano": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 269, "latency_ms": 173.83730900002092} +{"id": "g0145-beneficios_consulta-longo_contexto-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 219, "length_bucket": "longo"}, "pred": "plano_consulta", "probabilities": {"vas_contratacao": 0.0032, "beneficios_consulta": 0.0498, "plano_consulta": 0.7902, "sem_correspondencia": 0.1568}, "confidence": 0.5352, "input_tokens": 165, "latency_ms": 116.9879849999802} +{"id": "g0145-beneficios_consulta-longo_contexto-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 199, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 9.999930000490002e-07, "beneficios_consulta": 0.9999930000490003, "bonus_nao_recebido": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "fidelidade_pontos": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "fidelidade_resgate": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9998, "input_tokens": 256, "latency_ms": 162.0254560000376} +{"id": "g0145-beneficios_consulta-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"fidelidade_pontos": 1.0000940088368305e-06, "fidelidade_resgate": 1.0000940088368305e-06, "desconto_retencao": 1.0000940088368305e-06, "plano_consulta": 0.00010000940088368306, "vas_contratacao": 0.9998939900350633, "bonus_nao_recebido": 1.0000940088368305e-06, "roaming_cobranca": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.9991, "input_tokens": 259, "latency_ms": 168.51318099998025} +{"id": "g0145-beneficios_consulta-longo_contexto-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 181, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 9.999970000090002e-07, "beneficios_consulta": 0.9999970000090003, "plano_consulta": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 159, "latency_ms": 115.44473800000787} +{"id": "g0145-beneficios_consulta-longo_contexto-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 224, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"cadastro_atualizacao": 9.999850002249975e-07, "vas_contratacao": 9.999850002249975e-07, "negociacao_religacao": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "beneficios_consulta": 0.9999850002249976, "desconto_retencao": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "conta_segunda_via": 9.999850002249975e-07, "internet_pacote_adicional": 9.999850002249975e-07, "internet_problema_conexao": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "plano_consulta": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 321, "latency_ms": 205.73708199998464} +{"id": "g0145-beneficios_consulta-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.6762, "vas_contratacao": 0.2479, "desconto_retencao": 0.0158, "sem_correspondencia": 0.0601}, "confidence": 0.3906, "input_tokens": 156, "latency_ms": 110.99944899996217} +{"id": "g0145-beneficios_consulta-longo_contexto-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 185, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.030400000000000003, "fidelidade_pontos": 0.00020000000000000004, "desconto_retencao": 0.0029000000000000002, "beneficios_consulta": 0.005200000000000001, "vas_contratacao": 0.9537000000000001, "bonus_nao_recebido": 0.004600000000000001, "fidelidade_resgate": 0.0005000000000000001, "sem_correspondencia": 0.0025000000000000005}, "confidence": 0.8843, "input_tokens": 254, "latency_ms": 166.80089400000497} +{"id": "g0145-beneficios_consulta-longo_contexto-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9990000000000001, "plano_consulta": 0.00030000000000000003, "desconto_retencao": 0.00030000000000000003, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.9937, "input_tokens": 160, "latency_ms": 115.86596699999063} +{"id": "g0145-beneficios_consulta-longo_contexto-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 188, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.0078007800780078, "beneficios_consulta": 0.9852985298529853, "vas_contratacao": 0.0003000300030003, "sem_correspondencia": 0.006600660066006601}, "confidence": 0.9362, "input_tokens": 157, "latency_ms": 111.78757200002565} +{"id": "g0145-beneficios_consulta-longo_contexto-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 186, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "beneficios_consulta": 0.9999890001209993, "vas_contratacao": 9.999890001209994e-07, "atendimento_humano": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 194.61425699995516} +{"id": "g0145-beneficios_consulta-longo_contexto-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"plano_nova_linha": 0.0019, "plano_consulta": 0.0007, "fidelidade_pontos": 0.0006, "parceiros_ofertas": 0.4057, "internet_problema_conexao": 0.0266, "fidelidade_resgate": 0.0005, "beneficios_consulta": 0.1678, "internet_pacote_adicional": 0.0052, "bonus_nao_recebido": 0.0013, "vas_contratacao": 0.0082, "conta_debito_automatico_digital": 0.3672, "desconto_retencao": 0.0018, "atendimento_humano": 0.0005, "seguranca_fraude": 0.0024, "recarga_nao_creditada": 0.0076, "sem_correspondencia": 0.002}, "confidence": 0.5275, "input_tokens": 313, "latency_ms": 198.40746900001704} +{"id": "g0145-beneficios_consulta-longo_contexto-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["vas_contratacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 197, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0987, "beneficios_consulta": 0.8881, "plano_consulta": 0.0127, "sem_correspondencia": 0.0005}, "confidence": 0.7163, "input_tokens": 158, "latency_ms": 111.93616400004203} +{"id": "g0149-desconto_retencao-erros_digitacao-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"negociacao_divida": 9.999860001959973e-07, "fidelidade_resgate": 0.9979860281956053, "vas_contratacao": 9.999860001959973e-07, "plano_troca": 9.999860001959973e-07, "suporte_configuracao": 9.999860001959973e-07, "internet_problema_conexao": 9.999860001959973e-07, "conta_segunda_via": 9.999860001959973e-07, "fidelidade_pontos": 9.999860001959973e-07, "bonus_nao_recebido": 9.999860001959973e-07, "negociacao_religacao": 9.999860001959973e-07, "beneficios_consulta": 9.999860001959973e-07, "vas_consulta": 9.999860001959973e-07, "desconto_retencao": 0.0019999720003919946, "conta_contestacao": 9.999860001959973e-07, "cancelamento_linha": 9.999860001959973e-07, "sem_correspondencia": 9.999860001959973e-07}, "confidence": 0.9948, "input_tokens": 298, "latency_ms": 188.78861600001073} +{"id": "g0149-desconto_retencao-erros_digitacao-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "desconto_retencao": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 149.46439200002715} +{"id": "g0149-desconto_retencao-erros_digitacao-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.0305, "negociacao_divida": 0.0026, "plano_troca": 0.0073, "desconto_retencao": 0.0561, "cancelamento_linha": 0.3835, "beneficios_consulta": 0.0049, "fidelidade_resgate": 0.0072, "sem_correspondencia": 0.5079}, "confidence": 0.4744, "input_tokens": 229, "latency_ms": 149.2100789999995} +{"id": "g0149-desconto_retencao-erros_digitacao-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 9.99997000009e-07, "plano_troca": 9.99997000009e-07, "desconto_retencao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9999, "input_tokens": 142, "latency_ms": 98.56820999999627} +{"id": "g0149-desconto_retencao-erros_digitacao-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.011101110111011102, "marketplace_pedido": 0.013601360136013601, "desconto_retencao": 0.5271527152715272, "plano_troca": 0.00010001000100010003, "recarga_realizar": 0.00010001000100010003, "seguranca_fraude": 0.00020002000200020005, "internet_problema_conexao": 0.00020002000200020005, "conta_pagamento_confirmacao": 0.00010001000100010003, "fidelidade_pontos": 0.36003600360036003, "bonus_nao_recebido": 0.06570657065706571, "suporte_configuracao": 0.00020002000200020005, "cancelamento_linha": 0.00010001000100010003, "conta_vencimento": 0.00020002000200020005, "beneficios_consulta": 0.00010001000100010003, "fidelidade_resgate": 0.017901790179017902, "sem_correspondencia": 0.003200320032003201}, "confidence": 0.6051, "input_tokens": 298, "latency_ms": 185.95978000001878} +{"id": "g0149-desconto_retencao-erros_digitacao-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.5466000000000001, "desconto_retencao": 0.0034000000000000007, "fidelidade_resgate": 0.008000000000000002, "parceiros_ofertas": 0.34630000000000005, "cancelamento_linha": 0.00020000000000000006, "internet_consumo": 0.00040000000000000013, "recarga_nao_creditada": 0.00040000000000000013, "beneficios_consulta": 0.09100000000000001, "fidelidade_pontos": 0.0006000000000000001, "bonus_nao_recebido": 0.00020000000000000006, "plano_troca": 0.00010000000000000003, "sem_correspondencia": 0.0028000000000000004}, "confidence": 0.5954, "input_tokens": 279, "latency_ms": 173.51698100003432} +{"id": "g0149-desconto_retencao-erros_digitacao-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9998980002039995, "plano_troca": 9.999980000039998e-07, "cancelamento_linha": 9.999980000039998e-07, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.9989, "input_tokens": 139, "latency_ms": 103.74032999999372} +{"id": "g0149-desconto_retencao-erros_digitacao-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 90, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9999970000090003, "plano_troca": 9.999970000090002e-07, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 140, "latency_ms": 102.1054079999999} +{"id": "g0149-desconto_retencao-erros_digitacao-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.005599440055994401, "desconto_retencao": 0.979002099790021, "cancelamento_linha": 0.005599440055994401, "sem_correspondencia": 0.009799020097990201}, "confidence": 0.9107, "input_tokens": 145, "latency_ms": 106.03947999999264} +{"id": "g0149-desconto_retencao-erros_digitacao-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.00010001950380324163, "desconto_retencao": 0.0007001365266226914, "fidelidade_resgate": 0.0018003510684583492, "cancelamento_linha": 1.0001950380324161e-06, "vas_consulta": 0.00020003900760648326, "plano_troca": 1.0001950380324161e-06, "fidelidade_pontos": 0.9966943553993028, "conta_debito_automatico_digital": 1.0001950380324161e-06, "negociacao_divida": 1.0001950380324161e-06, "suporte_configuracao": 1.0001950380324161e-06, "bonus_nao_recebido": 0.0004000780152129665, "sem_correspondencia": 0.00010001950380324163}, "confidence": 0.9886, "input_tokens": 284, "latency_ms": 173.71077799998602} +{"id": "g0149-desconto_retencao-erros_digitacao-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"bonus_nao_recebido": 0.041995800419958006, "beneficios_consulta": 0.025097490250974904, "roaming_pacote": 0.00029997000299970003, "cancelamento_linha": 0.08399160083991601, "portabilidade": 0.00039996000399960006, "fidelidade_pontos": 0.0015998400159984002, "plano_troca": 0.00029997000299970003, "marketplace_compra": 0.0004999500049995, "negociacao_divida": 0.0730926907309269, "cadastro_atualizacao": 0.00029997000299970003, "desconto_retencao": 0.13398660133986603, "conta_explicacao": 0.5367463253674634, "fidelidade_resgate": 0.09829017098290171, "conta_segunda_via": 0.00029997000299970003, "conta_debito_automatico_digital": 0.00029997000299970003, "sem_correspondencia": 0.0027997200279972004}, "confidence": 0.4585, "input_tokens": 294, "latency_ms": 175.66398299999264} +{"id": "g0149-desconto_retencao-erros_digitacao-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.021299914800340797, "fidelidade_pontos": 9.999960000159999e-07, "beneficios_consulta": 9.999960000159999e-07, "desconto_retencao": 0.978196087215651, "plano_troca": 9.999960000159999e-07, "fidelidade_resgate": 0.00039999840000639995, "cancelamento_linha": 9.999960000159999e-07, "sem_correspondencia": 9.999960000159999e-05}, "confidence": 0.948, "input_tokens": 230, "latency_ms": 137.00097200000982} +{"id": "g0151-desconto_retencao-emocional-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.11100000000000002, "conta_explicacao": 0.0020000000000000005, "bonus_nao_recebido": 0.013500000000000002, "negociacao_divida": 0.0045000000000000005, "fidelidade_pontos": 0.007900000000000003, "beneficios_consulta": 0.008100000000000001, "conta_debito_automatico_digital": 0.0004000000000000001, "cancelamento_linha": 0.0021000000000000003, "plano_troca": 0.00020000000000000004, "desconto_retencao": 0.8472000000000001, "cadastro_atualizacao": 0.00020000000000000004, "sem_correspondencia": 0.0029000000000000002}, "confidence": 0.7613, "input_tokens": 296, "latency_ms": 170.24280999999064} +{"id": "g0151-desconto_retencao-emocional-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.31543154315431543, "bonus_nao_recebido": 0.019901990199019903, "plano_troca": 0.0009000900090009, "beneficios_consulta": 0.015501550155015502, "cancelamento_linha": 0.0093009300930093, "negociacao_divida": 0.0022002200220022005, "desconto_retencao": 0.5555555555555556, "roaming_pacote": 0.0033003300330033004, "marketplace_compra": 0.0084008400840084, "fidelidade_pontos": 0.04410441044104411, "conta_pagamento_confirmacao": 0.0007000700070007, "sem_correspondencia": 0.024702470247024703}, "confidence": 0.5212, "input_tokens": 283, "latency_ms": 165.48666900001763} +{"id": "g0151-desconto_retencao-emocional-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 9.998970106079074e-07, "parceiros_ofertas": 0.001499845515911861, "beneficios_consulta": 9.998970106079074e-07, "desconto_retencao": 0.997197288679266, "bonus_nao_recebido": 9.998970106079074e-07, "fidelidade_resgate": 0.0001999794021215815, "roaming_duvida": 9.998970106079075e-05, "fidelidade_pontos": 9.998970106079075e-05, "plano_troca": 9.998970106079075e-05, "conta_contestacao": 0.0004999485053039537, "cancelamento_linha": 9.998970106079075e-05, "sem_correspondencia": 0.0001999794021215815}, "confidence": 0.9908, "input_tokens": 295, "latency_ms": 169.67491299999438} +{"id": "g0151-desconto_retencao-emocional-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.061093890610938895, "bonus_nao_recebido": 0.0021997800219978, "fidelidade_pontos": 0.0028997100289970996, "cancelamento_linha": 0.2971702829717028, "desconto_retencao": 0.015398460153984599, "beneficios_consulta": 0.0025997400259973997, "reclamacao_atendimento": 0.006499350064993499, "negociacao_divida": 0.004799520047995199, "recarga_realizar": 0.0009999000099989999, "internet_pacote_adicional": 0.004899510048995099, "fidelidade_resgate": 0.0009999000099989999, "sem_correspondencia": 0.6004399560043995}, "confidence": 0.5793, "input_tokens": 284, "latency_ms": 163.53964699999324} +{"id": "g0151-desconto_retencao-emocional-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.015601560156015602, "plano_troca": 0.011901190119011903, "beneficios_consulta": 0.006000600060006001, "cancelamento_linha": 0.0009000900090009002, "negociacao_divida": 0.011201120112011203, "fidelidade_resgate": 0.005200520052005201, "desconto_retencao": 0.9430943094309432, "sem_correspondencia": 0.0061006100610061014}, "confidence": 0.8466, "input_tokens": 233, "latency_ms": 137.15484499999775} +{"id": "g0151-desconto_retencao-emocional-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"vas_cancelamento": 9.999950000249998e-07, "beneficios_consulta": 9.999950000249998e-07, "bonus_nao_recebido": 0.00019999900000499998, "desconto_retencao": 0.9827950860245699, "fidelidade_resgate": 0.0011999940000299997, "conta_vencimento": 9.999950000249998e-07, "negociacao_divida": 9.999950000249998e-07, "marketplace_pedido": 0.00019999900000499998, "fidelidade_pontos": 0.015199924000379998, "cancelamento_linha": 9.999950000249999e-05, "plano_troca": 9.999950000249998e-07, "sem_correspondencia": 0.0002999985000074999}, "confidence": 0.9613, "input_tokens": 283, "latency_ms": 163.3523019999643} +{"id": "g0151-desconto_retencao-emocional-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_divida": 0.010598940105989404, "cancelamento_linha": 0.003699630036996301, "roaming_cobranca": 0.7703229677032298, "plano_troca": 0.0011998800119988003, "fidelidade_pontos": 0.00039996000399960017, "desconto_retencao": 0.2072792720727928, "suporte_sem_sinal": 0.0002999700029997001, "beneficios_consulta": 0.0020997900209979007, "negociacao_religacao": 0.002499750024997501, "fidelidade_resgate": 0.0004999500049995001, "bonus_nao_recebido": 0.0005999400059994002, "sem_correspondencia": 0.0004999500049995001}, "confidence": 0.7387, "input_tokens": 297, "latency_ms": 164.10555200002364} +{"id": "g0151-desconto_retencao-emocional-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.00010001880353506458, "roaming_pacote": 1.0001880353506457e-06, "vas_cancelamento": 1.0001880353506457e-06, "conta_pagamento_confirmacao": 1.0001880353506457e-06, "suporte_configuracao": 1.0001880353506457e-06, "fidelidade_pontos": 1.0001880353506457e-06, "fidelidade_resgate": 1.0001880353506457e-06, "desconto_retencao": 0.9995879225294353, "beneficios_consulta": 0.00010001880353506458, "troca_numero": 1.0001880353506457e-06, "roaming_cobranca": 1.0001880353506457e-06, "negociacao_divida": 1.0001880353506457e-06, "plano_troca": 1.0001880353506457e-06, "cancelamento_linha": 1.0001880353506457e-06, "seguranca_fraude": 1.0001880353506457e-06, "sem_correspondencia": 0.00020003760707012916}, "confidence": 0.9978, "input_tokens": 290, "latency_ms": 164.18874800001504} +{"id": "g0151-desconto_retencao-emocional-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0015001500150015003, "plano_troca": 0.0003000300030003, "desconto_retencao": 0.0089008900890089, "sem_correspondencia": 0.9892989298929893}, "confidence": 0.9529, "input_tokens": 139, "latency_ms": 92.52627000000757} +{"id": "g0151-desconto_retencao-emocional-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9999970000090003, "plano_troca": 9.999970000090002e-07, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9997, "input_tokens": 147, "latency_ms": 98.4649829999853} +{"id": "g0151-desconto_retencao-emocional-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9938, "plano_troca": 0.0031, "cancelamento_linha": 0.0015, "sem_correspondencia": 0.0016}, "confidence": 0.9684, "input_tokens": 136, "latency_ms": 89.86330900000894} +{"id": "g0151-desconto_retencao-emocional-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 9.99998000004e-05, "plano_troca": 9.999980000039998e-07, "fidelidade_pontos": 0.0001999996000008, "cancelamento_linha": 0.0002999994000012, "beneficios_consulta": 0.0001999996000008, "negociacao_divida": 9.999980000039998e-07, "desconto_retencao": 0.9990980018039963, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.9959, "input_tokens": 228, "latency_ms": 133.05817499997374} +{"id": "g0152-desconto_retencao-longo_contexto-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 286, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 1.0000970094099127e-06, "plano_troca": 1.0000970094099127e-06, "desconto_retencao": 0.9999969997089718, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9992, "input_tokens": 176, "latency_ms": 111.82515200005128} +{"id": "g0152-desconto_retencao-longo_contexto-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 212, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"parceiros_ofertas": 0.0079, "roaming_cobranca": 0.0381, "negociacao_divida": 0.0011, "desconto_retencao": 0.0564, "bonus_nao_recebido": 0.0032, "fidelidade_pontos": 0.0011, "plano_nova_linha": 0.1216, "plano_troca": 0.4056, "fidelidade_resgate": 0.0017, "cancelamento_linha": 0.0513, "beneficios_consulta": 0.0007, "sem_correspondencia": 0.3113}, "confidence": 0.3914, "input_tokens": 307, "latency_ms": 170.76395899999852} +{"id": "g0152-desconto_retencao-longo_contexto-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9964003599640037, "plano_troca": 0.0004999500049995, "cancelamento_linha": 0.0005999400059994001, "sem_correspondencia": 0.0024997500249975004}, "confidence": 0.9809, "input_tokens": 165, "latency_ms": 106.45140100001527} +{"id": "g0152-desconto_retencao-longo_contexto-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0018998100189981002, "desconto_retencao": 0.9953004699530047, "cancelamento_linha": 0.0012998700129987, "sem_correspondencia": 0.0014998500149985001}, "confidence": 0.975, "input_tokens": 165, "latency_ms": 104.0585029999761} +{"id": "g0152-desconto_retencao-longo_contexto-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_pontos": 0.007501500300060012, "beneficios_consulta": 0.0018003600720144029, "bonus_nao_recebido": 0.001900380076015203, "atendimento_humano": 0.0015003000600120023, "troca_numero": 0.0007001400280056011, "negociacao_divida": 0.0007001400280056011, "cancelamento_linha": 0.0023004600920184036, "fidelidade_resgate": 0.0014002800560112022, "internet_consumo": 0.004100820164032807, "plano_troca": 0.9751950390078015, "internet_problema_conexao": 0.0009001800360072014, "sem_correspondencia": 0.002000400080016003}, "confidence": 0.9315, "input_tokens": 287, "latency_ms": 169.04819500001622} +{"id": "g0152-desconto_retencao-longo_contexto-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 135, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0016, "negociacao_divida": 0.0005, "beneficios_consulta": 0.0006, "desconto_retencao": 0.5081, "fidelidade_pontos": 0.0022, "plano_troca": 0.0018, "cancelamento_linha": 0.4845, "sem_correspondencia": 0.0007}, "confidence": 0.6424, "input_tokens": 241, "latency_ms": 145.54054000001315} +{"id": "g0152-desconto_retencao-longo_contexto-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9987998799879988, "plano_troca": 0.00020002000200020003, "cancelamento_linha": 0.0003000300030003, "sem_correspondencia": 0.0007000700070007}, "confidence": 0.9922, "input_tokens": 146, "latency_ms": 98.39446000000862} +{"id": "g0152-desconto_retencao-longo_contexto-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 161, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.0049, "plano_troca": 0.0053, "beneficios_consulta": 0.0059, "cancelamento_linha": 0.0005, "desconto_retencao": 0.9678, "fidelidade_resgate": 0.014, "negociacao_divida": 0.0006, "sem_correspondencia": 0.001}, "confidence": 0.9083, "input_tokens": 245, "latency_ms": 144.6813790000192} +{"id": "g0152-desconto_retencao-longo_contexto-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9371953140234299, "negociacao_divida": 9.999950000249998e-07, "fidelidade_pontos": 9.999950000249998e-07, "beneficios_consulta": 9.999950000249998e-07, "desconto_retencao": 0.0626996865015675, "fidelidade_resgate": 9.999950000249999e-05, "cancelamento_linha": 9.999950000249998e-07, "sem_correspondencia": 9.999950000249998e-07}, "confidence": 0.8865, "input_tokens": 231, "latency_ms": 137.67322700005025} +{"id": "g0152-desconto_retencao-longo_contexto-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 138, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.00029997000299970003, "desconto_retencao": 0.9895010498950105, "negociacao_divida": 0.00019998000199980003, "beneficios_consulta": 0.0008999100089991, "plano_troca": 0.0046995300469953, "fidelidade_resgate": 0.0034996500349965005, "fidelidade_pontos": 0.0004999500049995, "sem_correspondencia": 0.00039996000399960006}, "confidence": 0.9653, "input_tokens": 235, "latency_ms": 188.6801609999793} +{"id": "g0152-desconto_retencao-longo_contexto-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.003200320032003201, "cancelamento_linha": 0.00010001000100010003, "desconto_retencao": 0.9961996199619962, "sem_correspondencia": 0.0005000500050005002}, "confidence": 0.98, "input_tokens": 156, "latency_ms": 101.42529899997044} +{"id": "g0152-desconto_retencao-longo_contexto-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 130, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 0.0002, "desconto_retencao": 0.0054, "cancelamento_linha": 0.9937, "sem_correspondencia": 0.0007}, "confidence": 0.9703, "input_tokens": 146, "latency_ms": 95.41295600001831} +{"id": "g0155-fidelidade_pontos-informal_abreviado-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "fidelidade_pontos": 0.9999850002249971, "fidelidade_resgate": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 311, "latency_ms": 178.28475400000343} +{"id": "g0155-fidelidade_pontos-informal_abreviado-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.5964596459645964, "fidelidade_resgate": 0.13461346134613458, "desconto_retencao": 0.041004100410041, "bonus_nao_recebido": 0.1087108710871087, "beneficios_consulta": 0.0082008200820082, "recarga_saldo": 0.0118011801180118, "conta_vencimento": 0.0206020602060206, "sem_correspondencia": 0.0786078607860786}, "confidence": 0.3642, "input_tokens": 236, "latency_ms": 135.39636999996674} +{"id": "g0155-fidelidade_pontos-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"fidelidade_resgate": 0.21502150215021504, "recarga_saldo": 0.7427742774277428, "beneficios_consulta": 0.006500650065006501, "sem_correspondencia": 0.03570357035703571}, "confidence": 0.4927, "input_tokens": 157, "latency_ms": 104.44404499997972} +{"id": "g0155-fidelidade_pontos-informal_abreviado-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0027, "bonus_nao_recebido": 0.0042, "reclamacao_atendimento": 0.0017, "troca_numero": 0.0016, "plano_troca": 0.0016, "desconto_retencao": 0.2832, "recarga_saldo": 0.0078, "beneficios_consulta": 0.0016, "internet_consumo": 0.0016, "cancelamento_linha": 0.0013, "fidelidade_pontos": 0.691, "sem_correspondencia": 0.0017}, "confidence": 0.6936, "input_tokens": 286, "latency_ms": 160.8304089999706} +{"id": "g0155-fidelidade_pontos-informal_abreviado-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "fidelidade_pontos": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 242, "latency_ms": 141.1611329999687} +{"id": "g0155-fidelidade_pontos-informal_abreviado-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_configuracao": 1.00018703497554e-06, "bonus_nao_recebido": 1.00018703497554e-06, "conta_explicacao": 1.00018703497554e-06, "vas_cancelamento": 1.00018703497554e-06, "beneficios_consulta": 1.00018703497554e-06, "fidelidade_pontos": 0.9991868479405646, "roaming_pacote": 1.00018703497554e-06, "suporte_chip_esim": 1.00018703497554e-06, "desconto_retencao": 1.00018703497554e-06, "seguranca_perda_roubo": 1.00018703497554e-06, "cadastro_atualizacao": 1.00018703497554e-06, "roaming_cobranca": 1.00018703497554e-06, "fidelidade_resgate": 0.000600112220985324, "conta_segunda_via": 1.00018703497554e-06, "recarga_saldo": 0.00020003740699510805, "sem_correspondencia": 1.00018703497554e-06}, "confidence": 0.9966, "input_tokens": 306, "latency_ms": 172.26131099999975} +{"id": "g0155-fidelidade_pontos-informal_abreviado-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"cancelamento_linha": 9.999850002249975e-07, "troca_numero": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "conta_vencimento": 9.999850002249975e-07, "fidelidade_pontos": 0.9999850002249976, "suporte_sem_sinal": 9.999850002249975e-07, "recarga_saldo": 9.999850002249975e-07, "seguranca_perda_roubo": 9.999850002249975e-07, "reclamacao_atendimento": 9.999850002249975e-07, "beneficios_consulta": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "vas_cancelamento": 9.999850002249975e-07, "negociacao_divida": 9.999850002249975e-07, "negociacao_religacao": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 0.9998, "input_tokens": 303, "latency_ms": 172.5068750000105} +{"id": "g0155-fidelidade_pontos-informal_abreviado-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 9.999930000489998e-07, "fidelidade_resgate": 9.999930000489998e-07, "roaming_pacote": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "beneficios_consulta": 9.999930000489998e-07, "fidelidade_pontos": 0.9999930000489998, "bonus_nao_recebido": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 235, "latency_ms": 139.52653300003703} +{"id": "g0155-fidelidade_pontos-informal_abreviado-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.0010998900109989002, "recarga_saldo": 0.00039996000399960006, "fidelidade_resgate": 0.0008999100089991, "recarga_realizar": 0.00029997000299970003, "desconto_retencao": 0.0031996800319968005, "fidelidade_pontos": 0.9839016098390161, "beneficios_consulta": 0.00029997000299970003, "sem_correspondencia": 0.009899010098990102}, "confidence": 0.9514, "input_tokens": 244, "latency_ms": 139.1838629999711} +{"id": "g0155-fidelidade_pontos-informal_abreviado-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "suporte_sem_sinal": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "fidelidade_pontos": 0.9999850002249971, "negociacao_religacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 174.6513630000095} +{"id": "g0155-fidelidade_pontos-informal_abreviado-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.0006998600279944012, "internet_pacote_adicional": 0.00039992001599680073, "vas_contratacao": 0.0004999000199960009, "desconto_retencao": 0.0004999000199960009, "fidelidade_resgate": 0.0004999000199960009, "conta_debito_automatico_digital": 0.0004999000199960009, "fidelidade_pontos": 0.9927014597080587, "beneficios_consulta": 0.0004999000199960009, "recarga_saldo": 0.0004999000199960009, "roaming_cobranca": 0.0004999000199960009, "bonus_nao_recebido": 0.0007998400319936015, "sem_correspondencia": 0.0018996200759848036}, "confidence": 0.9765, "input_tokens": 299, "latency_ms": 170.2584809999621} +{"id": "g0155-fidelidade_pontos-informal_abreviado-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_contestacao": 0.00010000960092168849, "recarga_saldo": 0.0005000480046084424, "recarga_nao_creditada": 0.00010000960092168849, "bonus_nao_recebido": 0.00020001920184337698, "plano_nova_linha": 1.0000960092168849e-06, "vas_cancelamento": 1.0000960092168849e-06, "fidelidade_resgate": 0.00040003840368675397, "beneficios_consulta": 0.00010000960092168849, "desconto_retencao": 1.0000960092168849e-06, "suporte_chip_esim": 1.0000960092168849e-06, "fidelidade_pontos": 0.9982958364002945, "sem_correspondencia": 0.00030002880276506545}, "confidence": 0.9933, "input_tokens": 301, "latency_ms": 175.5060940000135} +{"id": "g0159-fidelidade_pontos-longo_contexto-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"internet_pacote_adicional": 9.999890001209987e-07, "conta_explicacao": 9.999890001209987e-07, "recarga_realizar": 9.999890001209987e-07, "fidelidade_resgate": 9.999890001209987e-07, "recarga_saldo": 9.999890001209987e-07, "negociacao_divida": 9.999890001209987e-07, "bonus_nao_recebido": 9.999890001209987e-07, "seguranca_fraude": 9.999890001209987e-07, "beneficios_consulta": 9.999890001209987e-07, "desconto_retencao": 9.999890001209987e-07, "fidelidade_pontos": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 332, "latency_ms": 188.40640100000883} +{"id": "g0159-fidelidade_pontos-longo_contexto-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.00020000000000000004, "fidelidade_pontos": 0.9918000000000001, "desconto_retencao": 0.00020000000000000004, "plano_consulta": 0.00020000000000000004, "fidelidade_resgate": 0.0034000000000000002, "bonus_nao_recebido": 0.0031000000000000003, "recarga_saldo": 0.00020000000000000004, "sem_correspondencia": 0.0009000000000000001}, "confidence": 0.9719, "input_tokens": 260, "latency_ms": 148.30816800002822} +{"id": "g0159-fidelidade_pontos-longo_contexto-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 200, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 9.999940000359997e-07, "desconto_retencao": 9.999940000359997e-07, "vas_contratacao": 9.999940000359997e-07, "fidelidade_resgate": 0.0053999676001944, "bonus_nao_recebido": 9.999940000359997e-07, "beneficios_consulta": 9.999940000359997e-07, "fidelidade_pontos": 0.9945940324358055, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9836, "input_tokens": 261, "latency_ms": 153.74375800001872} +{"id": "g0159-fidelidade_pontos-longo_contexto-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 198, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 9.999890001209994e-07, "recarga_saldo": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "seguranca_fraude": 9.999890001209994e-07, "fidelidade_pontos": 0.9999890001209993, "internet_pacote_adicional": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 170.56297800002085} +{"id": "g0159-fidelidade_pontos-longo_contexto-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.99986000195998e-07, "fidelidade_pontos": 0.9637865069889028, "vas_consulta": 9.99986000195998e-07, "troca_numero": 9.99986000195998e-07, "conta_segunda_via": 9.99986000195998e-07, "fidelidade_resgate": 0.03619949320709513, "cancelamento_linha": 9.99986000195998e-07, "plano_troca": 9.99986000195998e-07, "suporte_sem_sinal": 9.99986000195998e-07, "conta_debito_automatico_digital": 9.99986000195998e-07, "recarga_realizar": 9.99986000195998e-07, "recarga_saldo": 9.99986000195998e-07, "desconto_retencao": 9.99986000195998e-07, "bonus_nao_recebido": 9.99986000195998e-07, "roaming_cobranca": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9439, "input_tokens": 319, "latency_ms": 182.77348800000937} +{"id": "g0159-fidelidade_pontos-longo_contexto-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "fidelidade_resgate": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "fidelidade_pontos": 0.999993000049, "recarga_saldo": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 271, "latency_ms": 158.16989200004627} +{"id": "g0159-fidelidade_pontos-longo_contexto-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 201, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 9.999970000090002e-07, "fidelidade_pontos": 0.9999970000090003, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 179, "latency_ms": 110.32934700000396} +{"id": "g0159-fidelidade_pontos-longo_contexto-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.9999970000090003, "fidelidade_resgate": 9.999970000090002e-07, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 180, "latency_ms": 109.4463310000151} +{"id": "g0159-fidelidade_pontos-longo_contexto-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 233, "length_bucket": "longo"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.0002, "fidelidade_resgate": 0.6772, "fidelidade_pontos": 0.3179, "bonus_nao_recebido": 0.0004, "seguranca_fraude": 0.0018, "beneficios_consulta": 0.0005, "recarga_saldo": 0.0003, "sem_correspondencia": 0.0017}, "confidence": 0.682, "input_tokens": 277, "latency_ms": 160.1954350000483} +{"id": "g0159-fidelidade_pontos-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 208, "length_bucket": "longo"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9071907190719072, "recarga_saldo": 0.09080908090809081, "beneficios_consulta": 0.00020002000200020003, "sem_correspondencia": 0.0018001800180018}, "confidence": 0.7696, "input_tokens": 174, "latency_ms": 110.12480800002322} +{"id": "g0159-fidelidade_pontos-longo_contexto-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "fidelidade_resgate", "probabilities": {"conta_pagamento_confirmacao": 0.00010001000100010001, "bonus_nao_recebido": 0.00010001000100010001, "recarga_saldo": 0.0005000500050005, "fidelidade_resgate": 0.9963996399639964, "desconto_retencao": 0.00010001000100010001, "beneficios_consulta": 0.00010001000100010001, "negociacao_divida": 0.00010001000100010001, "sem_correspondencia": 0.0026002600260026003}, "confidence": 0.9865, "input_tokens": 264, "latency_ms": 151.51088300001447} +{"id": "g0159-fidelidade_pontos-longo_contexto-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 9.99997000009e-07, "fidelidade_resgate": 9.99997000009e-07, "fidelidade_pontos": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 186, "latency_ms": 112.39100699998517} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 9.999990000010002e-05, "beneficios_consulta": 0.00039999960000040006, "vas_contratacao": 9.99999000001e-07, "fidelidade_resgate": 0.0008999991000009001, "fidelidade_pontos": 0.968899031100969, "cancelamento_linha": 9.999990000010002e-05, "bonus_nao_recebido": 9.999990000010002e-05, "desconto_retencao": 9.999990000010002e-05, "recarga_nao_creditada": 0.0031999968000032005, "conta_debito_automatico_digital": 0.0022999977000023003, "recarga_saldo": 0.018899981100018903, "roaming_cobranca": 0.0017999982000018002, "conta_vencimento": 0.00019999980000020003, "marketplace_pedido": 0.0011999988000012, "marketplace_compra": 0.0010999989000011002, "sem_correspondencia": 0.0006999993000007}, "confidence": 0.9335, "input_tokens": 293, "latency_ms": 167.14985300001217} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.00020004000800160035, "fidelidade_resgate": 0.0004000800160032007, "fidelidade_pontos": 0.3902780556111223, "plano_troca": 0.6067213442688538, "conta_debito_automatico_digital": 0.00010002000400080017, "recarga_saldo": 0.00020004000800160035, "suporte_chip_esim": 0.0004000800160032007, "negociacao_divida": 0.00010002000400080017, "bonus_nao_recebido": 0.00020004000800160035, "internet_pacote_adicional": 0.00010002000400080017, "beneficios_consulta": 0.00010002000400080017, "sem_correspondencia": 0.001200240048009602}, "confidence": 0.7205, "input_tokens": 289, "latency_ms": 163.4514309999986} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.999950000249998e-07, "recarga_saldo": 9.999950000249998e-07, "desconto_retencao": 9.999950000249999e-05, "bonus_nao_recebido": 9.999950000249998e-07, "marketplace_pedido": 9.999950000249998e-07, "fidelidade_resgate": 0.00039999800000999996, "fidelidade_pontos": 0.9994950025249874, "sem_correspondencia": 9.999950000249998e-07}, "confidence": 0.9976, "input_tokens": 229, "latency_ms": 132.6172079999992} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 9.999860001959973e-07, "vas_consulta": 9.999860001959973e-07, "plano_consulta": 9.999860001959973e-07, "conta_segunda_via": 9.999860001959973e-07, "reclamacao_atendimento": 9.999860001959973e-07, "seguranca_perda_roubo": 9.999860001959973e-07, "fidelidade_resgate": 0.00039999440007839894, "recarga_saldo": 9.999860001959973e-07, "bonus_nao_recebido": 9.999860001959973e-07, "troca_numero": 9.999860001959973e-07, "parceiros_ofertas": 9.999860001959973e-07, "conta_contestacao": 9.999860001959973e-07, "beneficios_consulta": 9.999860001959973e-07, "fidelidade_pontos": 0.9995860057959189, "portabilidade": 9.999860001959973e-07, "sem_correspondencia": 9.999860001959973e-07}, "confidence": 0.9988, "input_tokens": 288, "latency_ms": 215.4202780000105} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 1.0000940088368305e-06, "desconto_retencao": 1.0000940088368305e-06, "fidelidade_pontos": 0.9998939900350633, "fidelidade_resgate": 1.0000940088368305e-06, "bonus_nao_recebido": 1.0000940088368305e-06, "beneficios_consulta": 1.0000940088368305e-06, "vas_cancelamento": 1.0000940088368305e-06, "sem_correspondencia": 0.00010000940088368306}, "confidence": 0.9988, "input_tokens": 231, "latency_ms": 217.84288299994614} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate", "internet_pacote_adicional"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.1063, "fidelidade_pontos": 0.1328, "recarga_saldo": 0.2445, "sem_correspondencia": 0.5164}, "confidence": 0.1401, "input_tokens": 150, "latency_ms": 154.79096400002845} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["parceiros_ofertas"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_realizar": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "internet_consumo": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "fidelidade_pontos": 0.9999850002249971, "fidelidade_resgate": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 296, "latency_ms": 190.07917299995825} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 1.0000980096049412e-06, "recarga_saldo": 0.00020001960192098824, "fidelidade_pontos": 0.9997979802020598, "sem_correspondencia": 1.0000980096049412e-06}, "confidence": 0.9982, "input_tokens": 141, "latency_ms": 96.8884840000328} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9999970000090003, "fidelidade_pontos": 9.999970000090002e-07, "marketplace_compra": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9998, "input_tokens": 168, "latency_ms": 104.1837399999963} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "fidelidade_pontos": 0.999993000049, "bonus_nao_recebido": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "fidelidade_resgate": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 235, "latency_ms": 139.73406700000623} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate", "internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 144, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"reclamacao_atendimento": 1.0000880077446813e-06, "fidelidade_resgate": 0.00010000880077446815, "cadastro_atualizacao": 1.0000880077446813e-06, "desconto_retencao": 1.0000880077446813e-06, "fidelidade_pontos": 0.9428829737016856, "recarga_nao_creditada": 1.0000880077446813e-06, "beneficios_consulta": 1.0000880077446813e-06, "plano_troca": 1.0000880077446813e-06, "conta_segunda_via": 1.0000880077446813e-06, "bonus_nao_recebido": 0.05690500764067237, "vas_contratacao": 1.0000880077446813e-06, "recarga_saldo": 0.00010000880077446815, "suporte_sem_sinal": 1.0000880077446813e-06, "cancelamento_linha": 1.0000880077446813e-06, "marketplace_compra": 1.0000880077446813e-06, "sem_correspondencia": 1.0000880077446813e-06}, "confidence": 0.9202, "input_tokens": 306, "latency_ms": 172.2667199999819} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.0010998900109989004, "fidelidade_pontos": 0.98020197980202, "fidelidade_resgate": 0.0010998900109989004, "cadastro_atualizacao": 0.0010998900109989004, "desconto_retencao": 0.0010998900109989004, "negociacao_divida": 0.002199780021997801, "internet_problema_conexao": 0.0011998800119988003, "beneficios_consulta": 0.002699730026997301, "negociacao_religacao": 0.002499750024997501, "recarga_saldo": 0.002199780021997801, "suporte_configuracao": 0.0012998700129987003, "sem_correspondencia": 0.003299670032996701}, "confidence": 0.9426, "input_tokens": 289, "latency_ms": 164.66979199998377} +{"id": "g0162-fidelidade_resgate-informal_abreviado-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"marketplace_compra": 0.004, "fidelidade_pontos": 0.1279, "desconto_retencao": 0.3194, "beneficios_consulta": 0.0061, "conta_segunda_via": 0.3415, "fidelidade_resgate": 0.1668, "bonus_nao_recebido": 0.0092, "sem_correspondencia": 0.0251}, "confidence": 0.2873, "input_tokens": 234, "latency_ms": 134.59755500002757} +{"id": "g0162-fidelidade_resgate-informal_abreviado-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.001000100010001, "fidelidade_resgate": 0.5686568656865686, "marketplace_compra": 0.4276427642764276, "sem_correspondencia": 0.0027002700270027003}, "confidence": 0.4898, "input_tokens": 154, "latency_ms": 101.31073100001231} +{"id": "g0162-fidelidade_resgate-informal_abreviado-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_consumo": 0.0001000196038423531, "fidelidade_pontos": 0.001900372473004709, "suporte_sem_sinal": 1.0001960384235309e-06, "fidelidade_resgate": 0.9793919608243215, "beneficios_consulta": 1.0001960384235309e-06, "parceiros_ofertas": 1.0001960384235309e-06, "conta_contestacao": 0.0001000196038423531, "bonus_nao_recebido": 0.0001000196038423531, "internet_problema_conexao": 0.017503430672411793, "marketplace_compra": 1.0001960384235309e-06, "desconto_retencao": 0.0001000196038423531, "sem_correspondencia": 0.0008001568307388248}, "confidence": 0.9539, "input_tokens": 283, "latency_ms": 160.68748800000776} +{"id": "g0162-fidelidade_resgate-informal_abreviado-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.3341334133413342, "fidelidade_resgate": 0.6547654765476548, "marketplace_compra": 0.0014001400140014003, "sem_correspondencia": 0.009700970097009702}, "confidence": 0.4965, "input_tokens": 150, "latency_ms": 98.7789389999989} +{"id": "g0162-fidelidade_resgate-informal_abreviado-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"portabilidade": 9.999940000359997e-07, "fidelidade_pontos": 9.999940000359997e-07, "fidelidade_resgate": 0.9938940366357802, "marketplace_compra": 9.999940000359997e-07, "beneficios_consulta": 9.999940000359997e-07, "bonus_nao_recebido": 9.999940000359997e-07, "desconto_retencao": 0.0060999634002195996, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9818, "input_tokens": 236, "latency_ms": 134.69930799999474} +{"id": "g0162-fidelidade_resgate-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.8321, "fidelidade_pontos": 0.1194, "troca_numero": 0.0004, "bonus_nao_recebido": 0.0011, "negociacao_religacao": 0.0087, "marketplace_compra": 0.036, "beneficios_consulta": 0.0015, "sem_correspondencia": 0.0008}, "confidence": 0.7144, "input_tokens": 221, "latency_ms": 132.1989559999679} +{"id": "g0162-fidelidade_resgate-informal_abreviado-06-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_consulta": 0.0004999975000124999, "desconto_retencao": 9.999950000249999e-05, "suporte_sem_sinal": 9.999950000249998e-07, "negociacao_religacao": 9.999950000249998e-07, "fidelidade_pontos": 9.999950000249999e-05, "suporte_configuracao": 9.999950000249998e-07, "fidelidade_resgate": 0.9988950055249723, "bonus_nao_recebido": 0.00019999900000499998, "marketplace_compra": 9.999950000249999e-05, "beneficios_consulta": 9.999950000249998e-07, "plano_troca": 9.999950000249998e-07, "sem_correspondencia": 9.999950000249999e-05}, "confidence": 0.9957, "input_tokens": 287, "latency_ms": 166.95510499999955} +{"id": "g0162-fidelidade_resgate-informal_abreviado-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 9.999000099990002e-05, "fidelidade_pontos": 0.004399560043995601, "fidelidade_resgate": 0.9953004699530047, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9779, "input_tokens": 149, "latency_ms": 98.61238199999889} +{"id": "g0162-fidelidade_resgate-informal_abreviado-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"marketplace_compra": 0.016499983500016503, "fidelidade_pontos": 0.9832990167009833, "fidelidade_resgate": 0.00019999980000020003, "sem_correspondencia": 9.99999000001e-07}, "confidence": 0.9379, "input_tokens": 151, "latency_ms": 100.59002400004147} +{"id": "g0162-fidelidade_resgate-informal_abreviado-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_contestacao": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "fidelidade_resgate": 0.9999890001209993, "fidelidade_pontos": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "vas_consulta": 9.999890001209994e-07, "roaming_cobranca": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 179.71207199997252} +{"id": "g0162-fidelidade_resgate-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.2137, "marketplace_compra": 0.0009, "fidelidade_pontos": 0.7798, "beneficios_consulta": 0.0012, "negociacao_divida": 0.0002, "bonus_nao_recebido": 0.0024, "negociacao_religacao": 0.0009, "sem_correspondencia": 0.0009}, "confidence": 0.7274, "input_tokens": 232, "latency_ms": 153.28625099999726} +{"id": "g0162-fidelidade_resgate-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_problema_conexao": 0.00029997000299970003, "desconto_retencao": 0.00019998000199980003, "atendimento_humano": 0.00029997000299970003, "fidelidade_pontos": 0.9957004299570044, "marketplace_compra": 9.999000099990002e-05, "internet_pacote_adicional": 9.999000099990002e-05, "cadastro_atualizacao": 0.0018998100189981002, "beneficios_consulta": 9.999000099990002e-05, "conta_vencimento": 9.999000099990002e-05, "roaming_pacote": 9.999000099990002e-05, "bonus_nao_recebido": 9.999000099990002e-05, "sem_correspondencia": 0.000999900009999}, "confidence": 0.9863, "input_tokens": 294, "latency_ms": 193.57766900003526} +{"id": "g0165-fidelidade_resgate-emocional-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 125, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"recarga_saldo": 0.0007001400280056011, "conta_vencimento": 0.0007001400280056011, "beneficios_consulta": 0.0007001400280056011, "seguranca_fraude": 0.2646529305861173, "desconto_retencao": 0.0014002800560112022, "conta_explicacao": 0.0008001600320064014, "marketplace_compra": 0.012902580516103221, "fidelidade_pontos": 0.04480896179235847, "recarga_nao_creditada": 0.0015003000600120025, "fidelidade_resgate": 0.6050210042008403, "internet_problema_conexao": 0.03780756151230246, "vas_contratacao": 0.0015003000600120025, "marketplace_pedido": 0.002500500100020004, "bonus_nao_recebido": 0.0011002200440088019, "negociacao_religacao": 0.004300860172034408, "sem_correspondencia": 0.019603920784156834}, "confidence": 0.5859, "input_tokens": 307, "latency_ms": 289.39022200000863} +{"id": "g0165-fidelidade_resgate-emocional-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"desconto_retencao": 1.0000890079217048e-06, "cadastro_atualizacao": 1.0000890079217048e-06, "fidelidade_pontos": 1.0000890079217048e-06, "marketplace_compra": 1.0000890079217048e-06, "conta_vencimento": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "fidelidade_resgate": 1.0000890079217048e-06, "suporte_chip_esim": 1.0000890079217048e-06, "atendimento_humano": 0.9999889990209128, "bonus_nao_recebido": 1.0000890079217048e-06, "parceiros_ofertas": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9996, "input_tokens": 303, "latency_ms": 221.95415900000626} +{"id": "g0165-fidelidade_resgate-emocional-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"beneficios_consulta": 0.015699999999999995, "fidelidade_resgate": 0.5443999999999999, "desconto_retencao": 0.17019999999999996, "marketplace_compra": 0.16629999999999998, "fidelidade_pontos": 0.019799999999999998, "bonus_nao_recebido": 0.014899999999999997, "roaming_cobranca": 0.016999999999999998, "sem_correspondencia": 0.05169999999999999}, "confidence": 0.3465, "input_tokens": 243, "latency_ms": 141.48776199999702} +{"id": "g0165-fidelidade_resgate-emocional-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 1.0003881506024335e-06, "recarga_nao_creditada": 0.016906559745181127, "negociacao_divida": 1.0003881506024335e-06, "bonus_nao_recebido": 1.0003881506024335e-06, "beneficios_consulta": 1.0003881506024335e-06, "conta_segunda_via": 1.0003881506024335e-06, "vas_consulta": 1.0003881506024335e-06, "conta_explicacao": 1.0003881506024335e-06, "fidelidade_resgate": 0.9822811250765295, "marketplace_compra": 1.0003881506024335e-06, "vas_cancelamento": 1.0003881506024335e-06, "conta_debito_automatico_digital": 1.0003881506024335e-06, "cancelamento_linha": 1.0003881506024335e-06, "fidelidade_pontos": 0.0007002717054217035, "suporte_chip_esim": 1.0003881506024335e-06, "sem_correspondencia": 0.00010003881506024336}, "confidence": 0.9652, "input_tokens": 306, "latency_ms": 173.21560900001032} +{"id": "g0165-fidelidade_resgate-emocional-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.9308000000000001, "fidelidade_resgate": 0.008300000000000002, "marketplace_compra": 0.030700000000000005, "sem_correspondencia": 0.030200000000000005}, "confidence": 0.7698, "input_tokens": 158, "latency_ms": 101.15421299997251} +{"id": "g0165-fidelidade_resgate-emocional-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 9.999950000249998e-07, "marketplace_compra": 0.00019999900000499998, "fidelidade_pontos": 0.9604951975240124, "beneficios_consulta": 9.999950000249998e-07, "bonus_nao_recebido": 9.999950000249999e-05, "roaming_pacote": 9.999950000249998e-07, "portabilidade": 9.999950000249999e-05, "conta_pagamento_confirmacao": 9.999950000249998e-07, "marketplace_pedido": 9.999950000249999e-05, "fidelidade_resgate": 0.00019999900000499998, "vas_consulta": 9.999950000249998e-07, "sem_correspondencia": 0.038799806000969994}, "confidence": 0.931, "input_tokens": 291, "latency_ms": 166.20913200000587} +{"id": "g0165-fidelidade_resgate-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 9.999940000359995e-07, "fidelidade_pontos": 0.9997940012359924, "roaming_cobranca": 9.999940000359995e-07, "beneficios_consulta": 9.999940000359995e-07, "roaming_pacote": 9.999940000359995e-07, "marketplace_compra": 9.999940000359995e-07, "desconto_retencao": 9.999940000359995e-07, "sem_correspondencia": 0.00019999880000719992}, "confidence": 0.9989, "input_tokens": 228, "latency_ms": 135.19626000004337} +{"id": "g0165-fidelidade_resgate-emocional-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "seguranca_fraude": 9.99989000120999e-07, "plano_nova_linha": 9.99989000120999e-07, "internet_consumo": 9.99989000120999e-07, "roaming_cobranca": 9.99989000120999e-07, "desconto_retencao": 0.9999890001209989, "bonus_nao_recebido": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "internet_problema_conexao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 171.3947659999917} +{"id": "g0165-fidelidade_resgate-emocional-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.006100610061006101, "marketplace_compra": 0.006600660066006601, "fidelidade_pontos": 0.9808980898089809, "sem_correspondencia": 0.006400640064006401}, "confidence": 0.9163, "input_tokens": 159, "latency_ms": 104.20477999997502} +{"id": "g0165-fidelidade_resgate-emocional-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_pontos": 0.006600660066006601, "marketplace_compra": 0.9660966096609661, "desconto_retencao": 0.00010001000100010001, "beneficios_consulta": 0.00010001000100010001, "bonus_nao_recebido": 0.00010001000100010001, "fidelidade_resgate": 0.026002600260026, "recarga_nao_creditada": 0.00010001000100010001, "sem_correspondencia": 0.0009000900090009}, "confidence": 0.9174, "input_tokens": 242, "latency_ms": 188.11628200000996} +{"id": "g0165-fidelidade_resgate-emocional-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0009, "roaming_duvida": 0.0104, "vas_cancelamento": 0.0013, "fidelidade_pontos": 0.0609, "beneficios_consulta": 0.0009, "marketplace_compra": 0.0049, "fidelidade_resgate": 0.0096, "bonus_nao_recebido": 0.0058, "roaming_cobranca": 0.0009, "recarga_realizar": 0.0026, "recarga_nao_creditada": 0.0014, "parceiros_ofertas": 0.0117, "seguranca_fraude": 0.8821, "desconto_retencao": 0.0009, "roaming_pacote": 0.0009, "sem_correspondencia": 0.0048}, "confidence": 0.7938, "input_tokens": 309, "latency_ms": 173.96241500000542} +{"id": "g0165-fidelidade_resgate-emocional-11-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.7136713671367139, "conta_explicacao": 0.00040004000400040016, "suporte_configuracao": 0.25872587258725877, "suporte_sem_sinal": 0.0010001000100010003, "conta_contestacao": 0.0005000500050005002, "beneficios_consulta": 0.0010001000100010003, "bonus_nao_recebido": 0.00040004000400040016, "cancelamento_linha": 0.0006000600060006001, "fidelidade_pontos": 0.00040004000400040016, "vas_cancelamento": 0.013701370137013705, "negociacao_divida": 0.00040004000400040016, "marketplace_compra": 0.005100510051005102, "vas_contratacao": 0.0016001600160016006, "desconto_retencao": 0.00040004000400040016, "fidelidade_resgate": 0.0007000700070007002, "sem_correspondencia": 0.0014001400140014003}, "confidence": 0.7334, "input_tokens": 315, "latency_ms": 179.73155799995766} +{"id": "g0166-fidelidade_resgate-longo_contexto-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.0001, "fidelidade_resgate": 0.9505, "fidelidade_pontos": 0.0493, "sem_correspondencia": 0.0001}, "confidence": 0.857, "input_tokens": 168, "latency_ms": 106.69836899995744} +{"id": "g0166-fidelidade_resgate-longo_contexto-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"bonus_nao_recebido": 9.999900000999993e-07, "desconto_retencao": 0.006499935000649996, "fidelidade_pontos": 9.999900000999993e-07, "plano_troca": 9.999900000999993e-07, "beneficios_consulta": 9.999900000999993e-07, "conta_vencimento": 9.999900000999993e-07, "internet_problema_conexao": 9.999900000999993e-07, "fidelidade_resgate": 0.9934900650993495, "seguranca_fraude": 9.999900000999993e-07, "marketplace_compra": 9.999900000999993e-07, "vas_consulta": 9.999900000999993e-07, "sem_correspondencia": 9.999900000999993e-07}, "confidence": 0.984, "input_tokens": 287, "latency_ms": 165.7364330000064} +{"id": "g0166-fidelidade_resgate-longo_contexto-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.7524, "fidelidade_resgate": 0.2187, "marketplace_compra": 0.0213, "sem_correspondencia": 0.0076}, "confidence": 0.5199, "input_tokens": 164, "latency_ms": 102.23092600000427} +{"id": "g0166-fidelidade_resgate-longo_contexto-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"seguranca_fraude": 9.999850002249975e-07, "conta_segunda_via": 9.999850002249975e-07, "fidelidade_resgate": 0.9999850002249976, "marketplace_compra": 9.999850002249975e-07, "internet_problema_conexao": 9.999850002249975e-07, "reclamacao_atendimento": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "suporte_chip_esim": 9.999850002249975e-07, "beneficios_consulta": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "seguranca_perda_roubo": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 173.64288000004535} +{"id": "g0166-fidelidade_resgate-longo_contexto-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0709, "marketplace_compra": 0.0046, "fidelidade_pontos": 0.9227, "sem_correspondencia": 0.0018}, "confidence": 0.7848, "input_tokens": 159, "latency_ms": 103.04062100004785} +{"id": "g0166-fidelidade_resgate-longo_contexto-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0025, "marketplace_compra": 0.0012, "fidelidade_pontos": 0.9936, "sem_correspondencia": 0.0027}, "confidence": 0.9673, "input_tokens": 157, "latency_ms": 104.27921100000503} +{"id": "g0166-fidelidade_resgate-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.016698330166983303, "vas_consulta": 9.999000099990002e-05, "recarga_nao_creditada": 0.00019998000199980003, "suporte_sem_sinal": 9.999000099990002e-05, "conta_segunda_via": 9.999000099990002e-05, "fidelidade_pontos": 0.9774022597740226, "beneficios_consulta": 9.999000099990002e-05, "internet_pacote_adicional": 9.999000099990002e-05, "negociacao_divida": 9.999000099990002e-05, "vas_cancelamento": 0.00019998000199980003, "roaming_cobranca": 9.999000099990002e-05, "bonus_nao_recebido": 0.0038996100389961, "marketplace_compra": 9.999000099990002e-05, "recarga_realizar": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "sem_correspondencia": 0.0005999400059994001}, "confidence": 0.9538, "input_tokens": 306, "latency_ms": 169.695441999977} +{"id": "g0166-fidelidade_resgate-longo_contexto-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"vas_cancelamento": 9.996001599360257e-05, "negociacao_divida": 9.996001599360257e-05, "roaming_pacote": 9.996001599360257e-05, "fidelidade_resgate": 0.311375449820072, "internet_consumo": 9.996001599360257e-05, "marketplace_compra": 0.008696521391443423, "desconto_retencao": 0.0004998000799680128, "fidelidade_pontos": 0.6773290683726509, "bonus_nao_recebido": 0.0005997600959616154, "beneficios_consulta": 9.996001599360257e-05, "cancelamento_linha": 9.996001599360257e-05, "recarga_nao_creditada": 9.996001599360257e-05, "suporte_chip_esim": 0.00019992003198720514, "recarga_saldo": 9.996001599360257e-05, "vas_contratacao": 9.996001599360257e-05, "sem_correspondencia": 0.0003998400639744103}, "confidence": 0.7524, "input_tokens": 303, "latency_ms": 176.03302300000223} +{"id": "g0166-fidelidade_resgate-longo_contexto-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.000199999000005, "beneficios_consulta": 9.99995000025e-07, "fidelidade_pontos": 9.99995000025e-07, "marketplace_compra": 9.99995000025e-05, "fidelidade_resgate": 0.9996950015249926, "vas_cancelamento": 9.99995000025e-07, "bonus_nao_recebido": 9.99995000025e-07, "sem_correspondencia": 9.99995000025e-07}, "confidence": 0.9984, "input_tokens": 238, "latency_ms": 140.15576600002078} +{"id": "g0166-fidelidade_resgate-longo_contexto-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "vas_cancelamento": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "fidelidade_resgate": 0.9999890001209991, "fidelidade_pontos": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "recarga_realizar": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 165.75928800000383} +{"id": "g0166-fidelidade_resgate-longo_contexto-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_pacote_adicional": 9.999850002249975e-07, "recarga_nao_creditada": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "seguranca_perda_roubo": 9.999850002249975e-07, "fidelidade_resgate": 0.9999850002249976, "internet_consumo": 9.999850002249975e-07, "conta_contestacao": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "beneficios_consulta": 9.999850002249975e-07, "suporte_configuracao": 9.999850002249975e-07, "marketplace_compra": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 170.88436799997453} +{"id": "g0166-fidelidade_resgate-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"roaming_cobranca": 0.0005000000000000002, "recarga_saldo": 0.0003000000000000001, "desconto_retencao": 0.3822000000000001, "plano_consulta": 0.0005000000000000002, "beneficios_consulta": 0.00020000000000000006, "bonus_nao_recebido": 0.0003000000000000001, "internet_pacote_adicional": 0.00010000000000000003, "marketplace_compra": 0.00040000000000000013, "fidelidade_pontos": 0.5961000000000002, "vas_contratacao": 0.002200000000000001, "conta_explicacao": 0.0021000000000000007, "recarga_nao_creditada": 0.0015000000000000005, "vas_consulta": 0.00040000000000000013, "troca_numero": 0.005500000000000001, "recarga_realizar": 0.00020000000000000006, "sem_correspondencia": 0.007500000000000002}, "confidence": 0.7113, "input_tokens": 304, "latency_ms": 166.90675499995677} +{"id": "g0172-bonus_nao_recebido-emocional-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "bonus_nao_recebido": 0.9999890001209993, "recarga_nao_creditada": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 163.66814100001648} +{"id": "g0172-bonus_nao_recebido-emocional-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.09560956095609562, "bonus_nao_recebido": 0.42024202420242024, "internet_pacote_adicional": 0.10481048104810481, "sem_correspondencia": 0.3793379337933794}, "confidence": 0.1395, "input_tokens": 155, "latency_ms": 100.77603700000282} +{"id": "g0172-bonus_nao_recebido-emocional-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.99998000004e-07, "recarga_nao_creditada": 0.0018999962000076003, "bonus_nao_recebido": 0.9980980038039925, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9897, "input_tokens": 159, "latency_ms": 107.7346160000161} +{"id": "g0172-bonus_nao_recebido-emocional-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999930000490003, "beneficios_consulta": 9.999930000490002e-07, "fidelidade_pontos": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "fidelidade_resgate": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 234, "latency_ms": 135.6706299999928} +{"id": "g0172-bonus_nao_recebido-emocional-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "fidelidade_resgate": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "bonus_nao_recebido": 0.9999850002249974, "fidelidade_pontos": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "recarga_nao_creditada": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "parceiros_ofertas": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 297, "latency_ms": 169.57361199996512} +{"id": "g0172-bonus_nao_recebido-emocional-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 9.999860001959977e-07, "cadastro_atualizacao": 9.999860001959977e-07, "desconto_retencao": 9.999860001959977e-07, "roaming_cobranca": 9.999860001959977e-07, "recarga_saldo": 9.999860001959977e-07, "fidelidade_resgate": 9.999860001959977e-05, "internet_pacote_adicional": 9.999860001959977e-07, "parceiros_ofertas": 9.999860001959977e-07, "recarga_realizar": 9.999860001959977e-07, "cancelamento_linha": 9.999860001959977e-07, "bonus_nao_recebido": 0.9998860015959782, "recarga_nao_creditada": 9.999860001959977e-07, "conta_segunda_via": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "conta_vencimento": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9996, "input_tokens": 300, "latency_ms": 168.26343700000734} +{"id": "g0172-bonus_nao_recebido-emocional-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.00010000000000000002, "recarga_nao_creditada": 0.00030000000000000003, "bonus_nao_recebido": 0.9993000000000001, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9955, "input_tokens": 150, "latency_ms": 100.01075499997114} +{"id": "g0172-bonus_nao_recebido-emocional-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.004300395636398548, "beneficios_consulta": 0.00010000920084647787, "roaming_cobranca": 1.0000920084647786e-06, "parceiros_ofertas": 1.0000920084647786e-06, "bonus_nao_recebido": 0.9954915852258406, "conta_segunda_via": 1.0000920084647786e-06, "recarga_nao_creditada": 0.00010000920084647787, "fidelidade_pontos": 1.0000920084647786e-06, "internet_pacote_adicional": 1.0000920084647786e-06, "fidelidade_resgate": 1.0000920084647786e-06, "desconto_retencao": 1.0000920084647786e-06, "sem_correspondencia": 1.0000920084647786e-06}, "confidence": 0.9875, "input_tokens": 290, "latency_ms": 162.3677350000321} +{"id": "g0172-bonus_nao_recebido-emocional-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999970000090003, "recarga_nao_creditada": 9.999970000090002e-07, "internet_pacote_adicional": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 153, "latency_ms": 100.17343399999845} +{"id": "g0172-bonus_nao_recebido-emocional-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 70, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"negociacao_divida": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "bonus_nao_recebido": 0.9999850002249971, "fidelidade_resgate": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 170.9690580000256} +{"id": "g0172-bonus_nao_recebido-emocional-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0047, "bonus_nao_recebido": 0.9649, "recarga_nao_creditada": 0.0258, "sem_correspondencia": 0.0046}, "confidence": 0.871, "input_tokens": 151, "latency_ms": 101.47965200002318} +{"id": "g0172-bonus_nao_recebido-emocional-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_cancelamento": 9.999000099990002e-05, "vas_consulta": 9.999000099990002e-05, "conta_pagamento_confirmacao": 9.999000099990002e-05, "roaming_cobranca": 0.00039996000399960006, "plano_troca": 9.999000099990002e-05, "fidelidade_pontos": 0.0015998400159984002, "negociacao_divida": 9.999000099990002e-05, "recarga_nao_creditada": 0.001999800019998, "roaming_pacote": 9.999000099990002e-05, "conta_vencimento": 9.999000099990002e-05, "fidelidade_resgate": 9.999000099990002e-05, "internet_pacote_adicional": 0.0004999500049995, "beneficios_consulta": 9.999000099990002e-05, "desconto_retencao": 9.999000099990002e-05, "bonus_nao_recebido": 0.9927007299270073, "sem_correspondencia": 0.0017998200179982}, "confidence": 0.9797, "input_tokens": 298, "latency_ms": 166.80032199997186} +{"id": "g0173-bonus_nao_recebido-longo_contexto-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 271, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0004, "internet_pacote_adicional": 0.0004, "bonus_nao_recebido": 0.9964, "sem_correspondencia": 0.0028}, "confidence": 0.9811, "input_tokens": 200, "latency_ms": 120.58970699996507} +{"id": "g0173-bonus_nao_recebido-longo_contexto-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 226, "length_bucket": "longo"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.06270589435406929, "internet_pacote_adicional": 1.0000940088368305e-06, "beneficios_consulta": 1.0000940088368305e-06, "desconto_retencao": 1.0000940088368305e-06, "fidelidade_pontos": 1.0000940088368305e-06, "fidelidade_resgate": 1.0000940088368305e-06, "recarga_nao_creditada": 0.9372881050818777, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.8869, "input_tokens": 277, "latency_ms": 156.91637599996966} +{"id": "g0173-bonus_nao_recebido-longo_contexto-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 227, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 9.99989000120999e-07, "roaming_duvida": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "fidelidade_resgate": 9.99989000120999e-07, "internet_pacote_adicional": 9.99989000120999e-07, "desconto_retencao": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "bonus_nao_recebido": 0.9999890001209989, "internet_problema_conexao": 9.99989000120999e-07, "recarga_nao_creditada": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 329, "latency_ms": 183.85422799997286} +{"id": "g0173-bonus_nao_recebido-longo_contexto-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 259, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "fidelidade_resgate": 9.999890001209992e-07, "bonus_nao_recebido": 0.9999890001209991, "fidelidade_pontos": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 338, "latency_ms": 190.45120900000256} +{"id": "g0173-bonus_nao_recebido-longo_contexto-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.999930000489998e-07, "fidelidade_pontos": 9.999930000489998e-07, "fidelidade_resgate": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "internet_pacote_adicional": 9.999930000489998e-07, "bonus_nao_recebido": 0.9999930000489998, "desconto_retencao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 276, "latency_ms": 156.5813500000104} +{"id": "g0173-bonus_nao_recebido-longo_contexto-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999970000090003, "internet_pacote_adicional": 9.999970000090002e-07, "recarga_nao_creditada": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 189, "latency_ms": 118.24184400001059} +{"id": "g0173-bonus_nao_recebido-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 203, "length_bucket": "longo"}, "pred": "recarga_nao_creditada", "probabilities": {"fidelidade_resgate": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "plano_nova_linha": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "recarga_nao_creditada": 0.9999890001209991, "recarga_saldo": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "internet_problema_conexao": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 0.9998, "input_tokens": 326, "latency_ms": 181.1013559999992} +{"id": "g0173-bonus_nao_recebido-longo_contexto-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.2723272327232723, "recarga_nao_creditada": 0.033903390339033904, "bonus_nao_recebido": 0.022802280228022803, "sem_correspondencia": 0.670967096709671}, "confidence": 0.4063, "input_tokens": 184, "latency_ms": 113.96698600003674} +{"id": "g0173-bonus_nao_recebido-longo_contexto-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 268, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "bonus_nao_recebido": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 288, "latency_ms": 159.57780299999058} +{"id": "g0173-bonus_nao_recebido-longo_contexto-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 186, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"marketplace_pedido": 9.999860001959977e-07, "fidelidade_pontos": 9.999860001959977e-07, "bonus_nao_recebido": 0.35689500346995157, "conta_vencimento": 9.999860001959977e-07, "plano_nova_linha": 9.999860001959977e-07, "internet_pacote_adicional": 9.999860001959977e-07, "fidelidade_resgate": 9.999860001959977e-07, "vas_consulta": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "suporte_configuracao": 9.999860001959977e-07, "recarga_nao_creditada": 0.6430909967260462, "cadastro_atualizacao": 9.999860001959977e-07, "internet_consumo": 9.999860001959977e-07, "desconto_retencao": 9.999860001959977e-07, "conta_pagamento_confirmacao": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.765, "input_tokens": 337, "latency_ms": 193.13560000000507} +{"id": "g0173-bonus_nao_recebido-longo_contexto-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.999850002249973e-07, "fidelidade_resgate": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "cancelamento_linha": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "bonus_nao_recebido": 0.9999850002249974, "conta_segunda_via": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "suporte_chip_esim": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "recarga_nao_creditada": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 335, "latency_ms": 191.96586200001775} +{"id": "g0173-bonus_nao_recebido-longo_contexto-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 246, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 9.999970000090002e-07, "bonus_nao_recebido": 0.9999970000090003, "internet_pacote_adicional": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 193, "latency_ms": 116.11229400000411} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9560043995600441, "fidelidade_resgate": 0.0010998900109989004, "beneficios_consulta": 0.0002999700029997001, "fidelidade_pontos": 0.03359664033596641, "internet_pacote_adicional": 0.0013998600139986004, "recarga_nao_creditada": 0.003899610038996101, "desconto_retencao": 0.00019998000199980009, "sem_correspondencia": 0.0034996500349965013}, "confidence": 0.8948, "input_tokens": 241, "latency_ms": 140.65447400002995} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["atendimento_humano", "beneficios_consulta", "bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 150, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.3998399839983999, "parceiros_ofertas": 0.0022002200220022005, "reclamacao_atendimento": 0.004700470047004701, "conta_segunda_via": 0.014201420142014204, "atendimento_humano": 0.0029002900290029006, "troca_numero": 0.0639063906390639, "desconto_retencao": 0.37023702370237027, "sem_correspondencia": 0.142014201420142}, "confidence": 0.3731, "input_tokens": 232, "latency_ms": 132.95439800003805} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.2112, "negociacao_religacao": 0.0014, "internet_pacote_adicional": 0.0014, "conta_debito_automatico_digital": 0.0014, "internet_problema_conexao": 0.0056, "desconto_retencao": 0.0014, "fidelidade_pontos": 0.0242, "fidelidade_resgate": 0.0025, "vas_cancelamento": 0.0014, "beneficios_consulta": 0.0015, "recarga_nao_creditada": 0.741, "sem_correspondencia": 0.007}, "confidence": 0.688, "input_tokens": 294, "latency_ms": 167.1934780000015} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 120, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "bonus_nao_recebido": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 241, "latency_ms": 138.7651089999622} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 9.999970000090002e-07, "bonus_nao_recebido": 0.9999970000090003, "internet_pacote_adicional": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 148, "latency_ms": 97.0508519999953} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999930000490003, "desconto_retencao": 9.999930000490002e-07, "fidelidade_pontos": 9.999930000490002e-07, "fidelidade_resgate": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "beneficios_consulta": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 239, "latency_ms": 141.08698299997968} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_contratacao": 1.0002860818194002e-06, "conta_segunda_via": 1.0002860818194002e-06, "desconto_retencao": 1.0002860818194002e-06, "fidelidade_pontos": 1.0002860818194002e-06, "internet_pacote_adicional": 1.0002860818194002e-06, "suporte_sem_sinal": 1.0002860818194002e-06, "internet_consumo": 1.0002860818194002e-06, "internet_problema_conexao": 1.0002860818194002e-06, "roaming_duvida": 1.0002860818194002e-06, "recarga_nao_creditada": 0.9998859673866725, "beneficios_consulta": 1.0002860818194002e-06, "bonus_nao_recebido": 1.0002860818194002e-06, "fidelidade_resgate": 1.0002860818194002e-06, "portabilidade": 1.0002860818194002e-06, "plano_nova_linha": 1.0002860818194002e-06, "sem_correspondencia": 0.00010002860818194002}, "confidence": 0.9982, "input_tokens": 294, "latency_ms": 167.74615500003165} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano", "bonus_nao_recebido", "conta_contestacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9997990002009997, "conta_contestacao": 9.999990000009998e-07, "reclamacao_atendimento": 9.999990000009999e-05, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9984, "input_tokens": 164, "latency_ms": 102.70030700002053} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_resgate": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "bonus_nao_recebido": 0.9999850002249971, "conta_contestacao": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 167.45589499998914} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 9.99994000036e-07, "internet_pacote_adicional": 9.99994000036e-07, "fidelidade_resgate": 9.99994000036e-07, "recarga_nao_creditada": 9.999940000360002e-05, "bonus_nao_recebido": 0.9998940006359964, "fidelidade_pontos": 9.99994000036e-07, "beneficios_consulta": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9996, "input_tokens": 244, "latency_ms": 138.66706300001397} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.999890001209994e-07, "reclamacao_atendimento": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "bonus_nao_recebido": 0.9999890001209993, "beneficios_consulta": 9.999890001209994e-07, "vas_contratacao": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "recarga_nao_creditada": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 168.31432399999358} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 9.999890001209996e-07, "bonus_nao_recebido": 0.9999890001209996, "conta_segunda_via": 9.999890001209996e-07, "suporte_sem_sinal": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "fidelidade_pontos": 9.999890001209996e-07, "conta_explicacao": 9.999890001209996e-07, "internet_pacote_adicional": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 165.8444079999981} +{"id": "g0176-marketplace_compra-informal_abreviado-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"seguranca_fraude": 9.99994000036e-07, "marketplace_compra": 0.9998940006359964, "fidelidade_resgate": 9.99994000036e-07, "marketplace_pedido": 9.999940000360002e-05, "parceiros_ofertas": 9.99994000036e-07, "fidelidade_pontos": 9.99994000036e-07, "plano_nova_linha": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9992, "input_tokens": 232, "latency_ms": 133.46562800001038} +{"id": "g0176-marketplace_compra-informal_abreviado-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"portabilidade": 9.999890001209996e-07, "parceiros_ofertas": 0.9999890001209996, "vas_contratacao": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "negociacao_divida": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "roaming_cobranca": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "marketplace_compra": 9.999890001209996e-07, "marketplace_pedido": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9999, "input_tokens": 281, "latency_ms": 161.6800909999938} +{"id": "g0176-marketplace_compra-informal_abreviado-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.023197680231976797, "marketplace_compra": 0.39226077392260766, "marketplace_pedido": 0.0133986601339866, "conta_pagamento_confirmacao": 0.0028997100289970996, "cancelamento_linha": 0.0078992100789921, "fidelidade_resgate": 0.0028997100289970996, "parceiros_ofertas": 0.0033996600339965995, "sem_correspondencia": 0.5540445955404458}, "confidence": 0.5526, "input_tokens": 220, "latency_ms": 129.26734500001658} +{"id": "g0176-marketplace_compra-informal_abreviado-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"negociacao_religacao": 0.001299740051989602, "fidelidade_resgate": 0.0009998000399920016, "parceiros_ofertas": 0.46760647870425914, "plano_nova_linha": 0.08248350329934014, "recarga_realizar": 0.0006998600279944011, "seguranca_fraude": 0.004599080183963208, "beneficios_consulta": 0.0006998600279944011, "suporte_chip_esim": 0.20055988802239552, "internet_consumo": 0.0032993401319736052, "roaming_duvida": 0.0011997600479904018, "vas_contratacao": 0.13347330533893223, "internet_pacote_adicional": 0.0006998600279944011, "marketplace_pedido": 0.014297140571885624, "conta_segunda_via": 0.0006998600279944011, "marketplace_compra": 0.08588282343531295, "sem_correspondencia": 0.0014997000599880025}, "confidence": 0.4517, "input_tokens": 294, "latency_ms": 175.50648599996066} +{"id": "g0176-marketplace_compra-informal_abreviado-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.00039996000399960006, "fidelidade_resgate": 0.004299570042995701, "marketplace_compra": 0.011398860113988602, "sem_correspondencia": 0.9839016098390161}, "confidence": 0.9328, "input_tokens": 142, "latency_ms": 98.69724399999313} +{"id": "g0176-marketplace_compra-informal_abreviado-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9438859455312697, "conta_vencimento": 0.0001000197038816647, "recarga_realizar": 0.0002000394077633294, "conta_pagamento_confirmacao": 0.0014002758543433058, "marketplace_pedido": 0.0001000197038816647, "seguranca_fraude": 0.0015002955582249706, "parceiros_ofertas": 0.04860957608648904, "roaming_duvida": 0.0006001182232899881, "marketplace_compra": 0.0018003546698699645, "cancelamento_linha": 1.000197038816647e-06, "fidelidade_resgate": 0.0001000197038816647, "plano_nova_linha": 1.000197038816647e-06, "plano_consulta": 0.0001000197038816647, "internet_pacote_adicional": 0.0012002364465799763, "suporte_sem_sinal": 1.000197038816647e-06, "sem_correspondencia": 0.0004000788155266588}, "confidence": 0.9082, "input_tokens": 291, "latency_ms": 167.32757100004392} +{"id": "g0176-marketplace_compra-informal_abreviado-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 9.99997000009e-07, "plano_nova_linha": 9.99997000009e-07, "marketplace_compra": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 143, "latency_ms": 95.72596800001065} +{"id": "g0176-marketplace_compra-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"cancelamento_linha": 0.0647935206479352, "suporte_configuracao": 0.0092990700929907, "internet_pacote_adicional": 0.0057994200579942, "parceiros_ofertas": 0.0064993500649935, "conta_contestacao": 0.0030996900309969004, "desconto_retencao": 0.005699430056994301, "plano_troca": 0.0028997100289971, "vas_cancelamento": 0.37686231376862317, "suporte_chip_esim": 0.0029997000299970002, "vas_consulta": 0.3805619438056194, "marketplace_compra": 0.0038996100389961, "troca_numero": 0.0028997100289971, "beneficios_consulta": 0.0031996800319968005, "recarga_realizar": 0.0028997100289971, "recarga_saldo": 0.0053994600539946005, "sem_correspondencia": 0.12318768123187682}, "confidence": 0.4733, "input_tokens": 283, "latency_ms": 165.91265699997848} +{"id": "g0176-marketplace_compra-informal_abreviado-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.6103, "plano_nova_linha": 0.0067, "fidelidade_resgate": 0.0025, "sem_correspondencia": 0.3805}, "confidence": 0.4825, "input_tokens": 143, "latency_ms": 95.7598139999618} +{"id": "g0176-marketplace_compra-informal_abreviado-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0015001500150015005, "marketplace_compra": 0.7611761176117613, "recarga_realizar": 0.0015001500150015005, "cadastro_atualizacao": 0.0016001600160016006, "fidelidade_resgate": 0.0016001600160016006, "reclamacao_atendimento": 0.002500250025002501, "internet_problema_conexao": 0.0015001500150015005, "recarga_nao_creditada": 0.002700270027002701, "portabilidade": 0.023602360236023606, "negociacao_divida": 0.0015001500150015005, "plano_troca": 0.0016001600160016006, "conta_contestacao": 0.0015001500150015005, "marketplace_pedido": 0.18281828182818285, "suporte_sem_sinal": 0.004600460046004601, "plano_nova_linha": 0.0015001500150015005, "sem_correspondencia": 0.008800880088008804}, "confidence": 0.7136, "input_tokens": 289, "latency_ms": 164.2984070000466} +{"id": "g0176-marketplace_compra-informal_abreviado-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0016998300169983002, "recarga_realizar": 0.018998100189981, "marketplace_pedido": 0.031096890310968902, "plano_nova_linha": 0.007099290070992901, "fidelidade_resgate": 0.0023997600239976003, "internet_problema_conexao": 0.36496350364963503, "marketplace_compra": 0.5439456054394561, "sem_correspondencia": 0.029797020297970205}, "confidence": 0.4964, "input_tokens": 216, "latency_ms": 125.35660800000414} +{"id": "g0176-marketplace_compra-informal_abreviado-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.03590718143628726, "plano_nova_linha": 0.0019003800760152032, "negociacao_religacao": 0.0016003200640128028, "fidelidade_resgate": 0.0029005801160232048, "recarga_nao_creditada": 0.007501500300060013, "vas_consulta": 0.004600920184036808, "marketplace_pedido": 0.009201840368073616, "troca_numero": 0.0008001600320064014, "fidelidade_pontos": 0.000600120024004801, "marketplace_compra": 0.889377875575115, "roaming_pacote": 0.038207641528305664, "sem_correspondencia": 0.007401480296059213}, "confidence": 0.7828, "input_tokens": 286, "latency_ms": 196.87687599997616} +{"id": "g0177-marketplace_compra-erros_digitacao-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.0013001235117336145, "marketplace_pedido": 0.00010000950090258575, "parceiros_ofertas": 1.0000950090258573e-06, "plano_troca": 1.0000950090258573e-06, "fidelidade_resgate": 1.0000950090258573e-06, "vas_consulta": 1.0000950090258573e-06, "marketplace_compra": 0.9985948665123187, "sem_correspondencia": 1.0000950090258573e-06}, "confidence": 0.9943, "input_tokens": 224, "latency_ms": 143.72631899999533} +{"id": "g0177-marketplace_compra-erros_digitacao-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.0022997700229977, "marketplace_compra": 0.015298470152984701, "bonus_nao_recebido": 0.0005999400059994001, "suporte_configuracao": 0.1932806719328067, "cadastro_atualizacao": 0.0007999200079992001, "marketplace_pedido": 0.0011998800119988001, "plano_troca": 0.0005999400059994001, "roaming_cobranca": 0.0005999400059994001, "suporte_sem_sinal": 0.0007999200079992001, "fidelidade_resgate": 0.0005999400059994001, "vas_cancelamento": 0.0005999400059994001, "conta_debito_automatico_digital": 0.0005999400059994001, "desconto_retencao": 0.0005999400059994001, "reclamacao_atendimento": 0.0005999400059994001, "plano_nova_linha": 0.7802219778022198, "sem_correspondencia": 0.0012998700129987}, "confidence": 0.7648, "input_tokens": 300, "latency_ms": 172.34614000000192} +{"id": "g0177-marketplace_compra-erros_digitacao-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"recarga_realizar": 0.24545090981803638, "portabilidade": 0.1414717056588682, "marketplace_pedido": 0.01899620075984803, "marketplace_compra": 0.5540891821635673, "fidelidade_resgate": 0.0014997000599880025, "cancelamento_linha": 0.0015996800639872027, "conta_segunda_via": 0.00599880023995201, "plano_nova_linha": 0.001999600079984003, "internet_consumo": 0.007398520295940812, "parceiros_ofertas": 0.006998600279944011, "conta_vencimento": 0.0014997000599880025, "sem_correspondencia": 0.012997400519896021}, "confidence": 0.5075, "input_tokens": 293, "latency_ms": 164.67195499996023} +{"id": "g0177-marketplace_compra-erros_digitacao-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "marketplace_pedido": 9.999890001209992e-07, "marketplace_compra": 0.9999890001209991, "parceiros_ofertas": 9.999890001209992e-07, "internet_problema_conexao": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "plano_nova_linha": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 278, "latency_ms": 160.98044300002812} +{"id": "g0177-marketplace_compra-erros_digitacao-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.006000600060006001, "parceiros_ofertas": 0.005900590059005901, "vas_cancelamento": 0.007300730073007301, "recarga_saldo": 0.1141114111411141, "marketplace_compra": 0.7950795079507951, "marketplace_pedido": 0.04030403040304031, "plano_nova_linha": 0.007500750075007501, "sem_correspondencia": 0.023802380238023804}, "confidence": 0.6237, "input_tokens": 228, "latency_ms": 131.13404500001025} +{"id": "g0177-marketplace_compra-erros_digitacao-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.0009, "marketplace_compra": 0.9785, "marketplace_pedido": 0.017, "plano_nova_linha": 0.0009, "fidelidade_pontos": 0.0001, "fidelidade_resgate": 0.0001, "parceiros_ofertas": 0.0019, "sem_correspondencia": 0.0006}, "confidence": 0.9418, "input_tokens": 235, "latency_ms": 139.74795199999335} +{"id": "g0177-marketplace_compra-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_saldo": 1.0000940088368305e-06, "parceiros_ofertas": 0.010300968291019355, "troca_numero": 1.0000940088368305e-06, "fidelidade_pontos": 1.0000940088368305e-06, "plano_nova_linha": 1.0000940088368305e-06, "marketplace_pedido": 0.9896930311449276, "fidelidade_resgate": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.9719, "input_tokens": 222, "latency_ms": 129.87923600002205} +{"id": "g0177-marketplace_compra-erros_digitacao-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 9.99997000009e-07, "plano_nova_linha": 9.99997000009e-07, "marketplace_compra": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 147, "latency_ms": 98.9518459999772} +{"id": "g0177-marketplace_compra-erros_digitacao-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.7485726115433198, "internet_problema_conexao": 0.0012001164112918953, "suporte_chip_esim": 0.22612193382758128, "recarga_realizar": 0.0003000291028229738, "marketplace_pedido": 0.001400135813173878, "vas_cancelamento": 1.0000970094099127e-06, "plano_nova_linha": 0.005400523850813529, "marketplace_compra": 0.016801629758086533, "fidelidade_resgate": 1.0000970094099127e-06, "plano_troca": 1.0000970094099127e-06, "cancelamento_linha": 0.00010000970094099128, "sem_correspondencia": 0.00010000970094099128}, "confidence": 0.7295, "input_tokens": 285, "latency_ms": 163.56065799999442} +{"id": "g0177-marketplace_compra-erros_digitacao-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.017, "fidelidade_resgate": 0.0028, "plano_nova_linha": 0.8296, "sem_correspondencia": 0.1506}, "confidence": 0.6209, "input_tokens": 147, "latency_ms": 99.40808200002493} +{"id": "g0177-marketplace_compra-erros_digitacao-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9983998399839985, "plano_nova_linha": 0.0005000500050005002, "fidelidade_resgate": 0.0005000500050005002, "sem_correspondencia": 0.0006000600060006001}, "confidence": 0.9899, "input_tokens": 148, "latency_ms": 94.88388200003328} +{"id": "g0177-marketplace_compra-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"fidelidade_resgate": 0.001, "plano_nova_linha": 0.0322, "marketplace_pedido": 0.9627, "sem_correspondencia": 0.0041}, "confidence": 0.8727, "input_tokens": 148, "latency_ms": 94.68559600003346} +{"id": "g0181-marketplace_compra-indireto_multiplo-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5835583558355836, "parceiros_ofertas": 0.010201020102010202, "fidelidade_resgate": 0.002000200020002, "marketplace_compra": 0.058205820582058206, "cadastro_atualizacao": 0.21762176217621762, "conta_contestacao": 0.0024002400240024, "troca_numero": 0.0139013901390139, "conta_vencimento": 0.002000200020002, "conta_segunda_via": 0.002000200020002, "fidelidade_pontos": 0.0021002100210021, "marketplace_pedido": 0.0045004500450045, "sem_correspondencia": 0.10151015101510151}, "confidence": 0.5012, "input_tokens": 303, "latency_ms": 172.77718799999775} +{"id": "g0181-marketplace_compra-indireto_multiplo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_pontos": 9.999900000999991e-07, "suporte_sem_sinal": 9.999900000999991e-07, "conta_vencimento": 9.999900000999991e-07, "marketplace_pedido": 9.999900000999991e-07, "plano_nova_linha": 9.999900000999991e-07, "roaming_duvida": 9.999900000999991e-07, "desconto_retencao": 9.999900000999992e-05, "vas_contratacao": 9.999900000999991e-07, "fidelidade_resgate": 9.999900000999991e-07, "parceiros_ofertas": 0.9998900010999892, "vas_consulta": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9996, "input_tokens": 292, "latency_ms": 161.70955700005152} +{"id": "g0181-marketplace_compra-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["bonus_nao_recebido"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_cancelamento": 1.0000930086498043e-06, "reclamacao_atendimento": 1.0000930086498043e-06, "negociacao_divida": 0.0003000279025949413, "negociacao_religacao": 0.981591287989783, "parceiros_ofertas": 0.0034003162294093344, "cadastro_atualizacao": 1.0000930086498043e-06, "conta_vencimento": 1.0000930086498043e-06, "suporte_sem_sinal": 1.0000930086498043e-06, "fidelidade_resgate": 1.0000930086498043e-06, "plano_nova_linha": 1.0000930086498043e-06, "marketplace_pedido": 0.014601357926287143, "sem_correspondencia": 0.00010000930086498044}, "confidence": 0.9582, "input_tokens": 306, "latency_ms": 172.93925500001706} +{"id": "g0181-marketplace_compra-indireto_multiplo-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_resgate": 0.0009, "marketplace_compra": 0.3108, "plano_nova_linha": 0.6759, "sem_correspondencia": 0.0124}, "confidence": 0.5033, "input_tokens": 163, "latency_ms": 104.47979200000646} +{"id": "g0181-marketplace_compra-indireto_multiplo-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"vas_cancelamento": 0.05620562056205621, "conta_debito_automatico_digital": 0.0024002400240024004, "fidelidade_resgate": 0.0011001100110011003, "portabilidade": 0.6330633063306331, "conta_contestacao": 0.0015001500150015003, "parceiros_ofertas": 0.04610461046104611, "plano_nova_linha": 0.019501950195019505, "internet_consumo": 0.006200620062006201, "marketplace_compra": 0.13311331133113313, "marketplace_pedido": 0.014901490149014903, "suporte_chip_esim": 0.06360636063606362, "roaming_duvida": 0.0023002300230023005, "desconto_retencao": 0.0017001700170017002, "seguranca_perda_roubo": 0.0020002000200020006, "suporte_sem_sinal": 0.0075007500750075016, "sem_correspondencia": 0.008800880088008802}, "confidence": 0.5111, "input_tokens": 305, "latency_ms": 173.9779149999663} +{"id": "g0181-marketplace_compra-indireto_multiplo-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 164, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"parceiros_ofertas": 0.001300260052010402, "seguranca_fraude": 0.0028005601120224045, "fidelidade_resgate": 0.001300260052010402, "conta_contestacao": 0.0007001400280056011, "vas_cancelamento": 0.0007001400280056011, "marketplace_pedido": 0.0014002800560112022, "recarga_saldo": 0.00040008001600320064, "plano_nova_linha": 0.009501900380076015, "conta_vencimento": 0.00040008001600320064, "marketplace_compra": 0.034906981396279256, "reclamacao_atendimento": 0.9378875775155031, "sem_correspondencia": 0.008701740348069613}, "confidence": 0.8701, "input_tokens": 308, "latency_ms": 177.28708300001017} +{"id": "g0181-marketplace_compra-indireto_multiplo-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.08419158084191579, "marketplace_compra": 0.10068993100689928, "internet_pacote_adicional": 0.0411958804119588, "marketplace_pedido": 0.009399060093990599, "conta_contestacao": 0.010998900109988998, "plano_consulta": 0.3530646935306469, "recarga_realizar": 0.008299170082991698, "plano_nova_linha": 0.005899410058994099, "fidelidade_resgate": 0.0238976102389761, "beneficios_consulta": 0.04889511048895109, "parceiros_ofertas": 0.03919608039196079, "suporte_chip_esim": 0.15568443155684428, "roaming_cobranca": 0.009499050094990498, "negociacao_divida": 0.0024997500249975, "roaming_duvida": 0.0186981301869813, "sem_correspondencia": 0.0878912108789121}, "confidence": 0.2417, "input_tokens": 313, "latency_ms": 175.56831199999579} +{"id": "g0181-marketplace_compra-indireto_multiplo-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.370874174834967, "roaming_duvida": 0.003800760152030406, "cadastro_atualizacao": 0.004700940188037608, "internet_pacote_adicional": 0.14962992598519706, "roaming_pacote": 0.002100420084016803, "marketplace_pedido": 0.010002000400080016, "marketplace_compra": 0.132126425285057, "bonus_nao_recebido": 0.02090418083616723, "fidelidade_resgate": 0.001900380076015203, "plano_nova_linha": 0.1194238847769554, "recarga_saldo": 0.007501500300060012, "sem_correspondencia": 0.17703540708141627}, "confidence": 0.3099, "input_tokens": 307, "latency_ms": 173.95190599995658} +{"id": "g0181-marketplace_compra-indireto_multiplo-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 1.0000920084647786e-06, "marketplace_pedido": 0.00020001840169295575, "reclamacao_atendimento": 1.0000920084647786e-06, "fidelidade_resgate": 0.9983918520503885, "portabilidade": 1.0000920084647786e-06, "parceiros_ofertas": 1.0000920084647786e-06, "conta_explicacao": 1.0000920084647786e-06, "plano_nova_linha": 1.0000920084647786e-06, "conta_contestacao": 1.0000920084647786e-06, "marketplace_compra": 0.00010000920084647787, "internet_pacote_adicional": 1.0000920084647786e-06, "sem_correspondencia": 0.0013001196110042123}, "confidence": 0.9945, "input_tokens": 311, "latency_ms": 176.76253700000188} +{"id": "g0181-marketplace_compra-indireto_multiplo-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.026, "roaming_cobranca": 0.1858, "vas_consulta": 0.0059, "troca_numero": 0.3755, "parceiros_ofertas": 0.0182, "marketplace_pedido": 0.0065, "conta_segunda_via": 0.0684, "suporte_sem_sinal": 0.0019, "fidelidade_resgate": 0.0007, "recarga_saldo": 0.0051, "recarga_nao_creditada": 0.0066, "marketplace_compra": 0.1443, "atendimento_humano": 0.0007, "conta_pagamento_confirmacao": 0.0023, "plano_nova_linha": 0.1209, "sem_correspondencia": 0.0312}, "confidence": 0.3385, "input_tokens": 310, "latency_ms": 175.18185799997354} +{"id": "g0181-marketplace_compra-indireto_multiplo-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["marketplace_pedido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.27057294270572946, "marketplace_pedido": 0.22927707229277072, "parceiros_ofertas": 0.006899310068993101, "reclamacao_atendimento": 0.005099490050994901, "fidelidade_resgate": 0.0026997300269973002, "internet_problema_conexao": 0.0026997300269973002, "plano_nova_linha": 0.46415358464153583, "sem_correspondencia": 0.0185981401859814}, "confidence": 0.4159, "input_tokens": 250, "latency_ms": 144.72632500002192} +{"id": "g0181-marketplace_compra-indireto_multiplo-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 144, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.0001, "marketplace_compra": 0.9995, "fidelidade_resgate": 0.0001, "sem_correspondencia": 0.0003}, "confidence": 0.9969, "input_tokens": 164, "latency_ms": 102.39901600004941} +{"id": "g0184-marketplace_pedido-erros_digitacao-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.008800880088008802, "parceiros_ofertas": 0.0087008700870087, "internet_problema_conexao": 0.0089008900890089, "portabilidade": 0.008800880088008802, "marketplace_pedido": 0.9216921692169217, "fidelidade_pontos": 0.009000900090009, "marketplace_compra": 0.008800880088008802, "sem_correspondencia": 0.025302530253025302}, "confidence": 0.7984, "input_tokens": 213, "latency_ms": 128.79782400000295} +{"id": "g0184-marketplace_pedido-erros_digitacao-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.008601720344068814, "vas_cancelamento": 0.3241648329665933, "portabilidade": 0.0029005801160232043, "atendimento_humano": 0.023704740948189636, "suporte_sem_sinal": 0.004000800160032006, "roaming_duvida": 0.20784156831366274, "troca_numero": 0.002000400080016003, "plano_troca": 0.0011002200440088019, "conta_explicacao": 0.011002200440088017, "parceiros_ofertas": 0.003800760152030406, "conta_segunda_via": 0.0011002200440088019, "seguranca_perda_roubo": 0.0017003400680136026, "recarga_nao_creditada": 0.03170634126825365, "vas_contratacao": 0.0011002200440088019, "marketplace_pedido": 0.355871174234847, "sem_correspondencia": 0.019403880776155232}, "confidence": 0.4477, "input_tokens": 285, "latency_ms": 179.89368500002456} +{"id": "g0184-marketplace_pedido-erros_digitacao-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0486, "marketplace_pedido": 0.4549, "marketplace_compra": 0.3752, "sem_correspondencia": 0.1213}, "confidence": 0.1856, "input_tokens": 136, "latency_ms": 104.28049199998668} +{"id": "g0184-marketplace_pedido-erros_digitacao-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"negociacao_religacao": 0.006999300069993003, "plano_consulta": 0.006399360063993603, "suporte_sem_sinal": 0.06909309069093092, "conta_segunda_via": 0.004099590040995901, "marketplace_pedido": 0.44085591440855926, "parceiros_ofertas": 0.004299570042995702, "recarga_saldo": 0.011498850114988503, "suporte_configuracao": 0.004299570042995702, "marketplace_compra": 0.0041995800419958014, "plano_nova_linha": 0.07259274072592742, "atendimento_humano": 0.14188581141885814, "sem_correspondencia": 0.23377662233776628}, "confidence": 0.3708, "input_tokens": 280, "latency_ms": 157.6873679999835} +{"id": "g0184-marketplace_pedido-erros_digitacao-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"suporte_chip_esim": 0.0012999961000117, "recarga_saldo": 9.99997000009e-07, "recarga_realizar": 0.0002999991000027, "bonus_nao_recebido": 9.99997000009e-07, "parceiros_ofertas": 9.99997000009e-07, "marketplace_pedido": 0.9977970066089802, "marketplace_compra": 0.0004999985000045, "sem_correspondencia": 9.999970000090001e-05}, "confidence": 0.9911, "input_tokens": 226, "latency_ms": 135.59280200001922} +{"id": "g0184-marketplace_pedido-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.009399999999999999, "conta_contestacao": 0.009699999999999999, "cancelamento_linha": 0.42309999999999987, "portabilidade": 0.023599999999999993, "suporte_chip_esim": 0.009299999999999998, "parceiros_ofertas": 0.008699999999999998, "internet_consumo": 0.26799999999999996, "beneficios_consulta": 0.008699999999999998, "suporte_sem_sinal": 0.06319999999999999, "roaming_pacote": 0.008699999999999998, "marketplace_compra": 0.008699999999999998, "sem_correspondencia": 0.15889999999999999}, "confidence": 0.3685, "input_tokens": 290, "latency_ms": 162.76292399999193} +{"id": "g0184-marketplace_pedido-erros_digitacao-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.00010000000000000002, "marketplace_pedido": 0.9990000000000001, "marketplace_compra": 0.0004000000000000001, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.9935, "input_tokens": 131, "latency_ms": 92.34321300004922} +{"id": "g0184-marketplace_pedido-erros_digitacao-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0377962203779622, "vas_consulta": 0.0047995200479952005, "suporte_configuracao": 0.007499250074992501, "beneficios_consulta": 0.004399560043995601, "suporte_chip_esim": 0.0057994200579942, "plano_consulta": 0.005699430056994301, "plano_nova_linha": 0.004299570042995701, "cancelamento_linha": 0.0044995500449955, "suporte_sem_sinal": 0.0044995500449955, "marketplace_pedido": 0.15728427157284272, "marketplace_compra": 0.009899010098990102, "desconto_retencao": 0.004299570042995701, "conta_debito_automatico_digital": 0.0045995400459954, "internet_consumo": 0.0131986801319868, "parceiros_ofertas": 0.004299570042995701, "sem_correspondencia": 0.7271272872712728}, "confidence": 0.6255, "input_tokens": 288, "latency_ms": 171.23622599996224} +{"id": "g0184-marketplace_pedido-erros_digitacao-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.001999800019998, "marketplace_pedido": 0.7967203279672033, "marketplace_compra": 0.20017998200179982, "sem_correspondencia": 0.0010998900109989002}, "confidence": 0.6229, "input_tokens": 132, "latency_ms": 97.56691100000126} +{"id": "g0184-marketplace_pedido-erros_digitacao-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.6035207041408283, "plano_nova_linha": 0.002500500100020004, "desconto_retencao": 0.022604520904180837, "recarga_saldo": 0.08571714342868575, "plano_troca": 0.0032006401280256056, "roaming_duvida": 0.008401680336067214, "parceiros_ofertas": 0.0022004400880176037, "recarga_realizar": 0.08581716343268654, "bonus_nao_recebido": 0.020804160832166435, "negociacao_divida": 0.002000400080016003, "marketplace_compra": 0.01800360072014403, "recarga_nao_creditada": 0.09651930386077216, "marketplace_pedido": 0.028105621124224846, "conta_vencimento": 0.003000600120024005, "conta_segunda_via": 0.002300460092018404, "sem_correspondencia": 0.015303060612122426}, "confidence": 0.464, "input_tokens": 292, "latency_ms": 189.55050099998516} +{"id": "g0184-marketplace_pedido-erros_digitacao-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0031, "plano_troca": 0.0022, "vas_consulta": 0.0942, "marketplace_compra": 0.0163, "conta_explicacao": 0.0173, "roaming_pacote": 0.0017, "marketplace_pedido": 0.8517, "sem_correspondencia": 0.0135}, "confidence": 0.713, "input_tokens": 208, "latency_ms": 137.35279900004116} +{"id": "g0184-marketplace_pedido-erros_digitacao-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.0011001100110011, "marketplace_compra": 0.0563056305630563, "seguranca_perda_roubo": 0.0441044104410441, "cadastro_atualizacao": 0.0011001100110011, "conta_pagamento_confirmacao": 0.0011001100110011, "suporte_configuracao": 0.001000100010001, "plano_consulta": 0.001000100010001, "reclamacao_atendimento": 0.0543054305430543, "parceiros_ofertas": 0.0021002100210020997, "conta_contestacao": 0.0011001100110011, "plano_troca": 0.3627362736273627, "recarga_realizar": 0.002000200020002, "roaming_cobranca": 0.001000100010001, "marketplace_pedido": 0.46404640464046404, "internet_consumo": 0.001000100010001, "sem_correspondencia": 0.006000600060006}, "confidence": 0.5324, "input_tokens": 289, "latency_ms": 175.4361010000025} +{"id": "g0186-marketplace_pedido-emocional-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.5772577257725773, "beneficios_consulta": 0.0015001500150015, "seguranca_perda_roubo": 0.0016001600160016, "marketplace_compra": 0.0032003200320032, "cancelamento_linha": 0.058005800580058005, "internet_consumo": 0.2846284628462846, "suporte_sem_sinal": 0.0033003300330033, "conta_explicacao": 0.011201120112011199, "recarga_realizar": 0.0015001500150015, "parceiros_ofertas": 0.0015001500150015, "bonus_nao_recebido": 0.0018001800180017999, "plano_consulta": 0.0036003600360035998, "seguranca_fraude": 0.0016001600160016, "roaming_duvida": 0.0364036403640364, "marketplace_pedido": 0.0069006900690069, "sem_correspondencia": 0.006000600060006}, "confidence": 0.5689, "input_tokens": 297, "latency_ms": 175.5106829999704} +{"id": "g0186-marketplace_pedido-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9087091290870913, "parceiros_ofertas": 0.0027997200279972004, "marketplace_compra": 0.009099090090990901, "sem_correspondencia": 0.07939206079392061}, "confidence": 0.7496, "input_tokens": 133, "latency_ms": 98.74974400003111} +{"id": "g0186-marketplace_pedido-emocional-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.13648635136486353, "conta_debito_automatico_digital": 0.15918408159184083, "marketplace_pedido": 0.18988101189881013, "parceiros_ofertas": 0.0053994600539946005, "portabilidade": 0.006799320067993201, "roaming_pacote": 0.0052994700529947, "plano_consulta": 0.005599440055994401, "bonus_nao_recebido": 0.0052994700529947, "marketplace_compra": 0.30986901309869014, "internet_problema_conexao": 0.104989501049895, "suporte_chip_esim": 0.0053994600539946005, "conta_explicacao": 0.007999200079992, "plano_troca": 0.0057994200579942, "beneficios_consulta": 0.0053994600539946005, "roaming_duvida": 0.006799320067993201, "sem_correspondencia": 0.03979602039796021}, "confidence": 0.31, "input_tokens": 296, "latency_ms": 173.00523099999054} +{"id": "g0186-marketplace_pedido-emocional-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.04559544045595441, "marketplace_pedido": 0.9005099490050995, "parceiros_ofertas": 0.0065993400659934, "sem_correspondencia": 0.047295270472952705}, "confidence": 0.7025, "input_tokens": 141, "latency_ms": 104.26666800003659} +{"id": "g0186-marketplace_pedido-emocional-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.6134, "recarga_realizar": 0.0071, "fidelidade_resgate": 0.2194, "parceiros_ofertas": 0.1207, "marketplace_pedido": 0.0169, "marketplace_compra": 0.008, "cancelamento_linha": 0.0072, "sem_correspondencia": 0.0073}, "confidence": 0.4701, "input_tokens": 215, "latency_ms": 145.72822499997073} +{"id": "g0186-marketplace_pedido-emocional-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9644964496449645, "marketplace_compra": 0.0178017801780178, "parceiros_ofertas": 0.0034003400340034003, "sem_correspondencia": 0.014301430143014302}, "confidence": 0.8651, "input_tokens": 142, "latency_ms": 104.7122030000196} +{"id": "g0186-marketplace_pedido-emocional-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_nao_creditada": 0.00029997000299970003, "marketplace_pedido": 0.8557144285571443, "parceiros_ofertas": 0.0006999300069993001, "internet_pacote_adicional": 0.001999800019998, "desconto_retencao": 0.0007999200079992001, "seguranca_fraude": 0.014798520147985203, "roaming_duvida": 0.019898010198980104, "plano_nova_linha": 0.00029997000299970003, "conta_vencimento": 0.06319368063193681, "recarga_realizar": 0.00029997000299970003, "marketplace_compra": 0.0034996500349965005, "sem_correspondencia": 0.03849615038496151}, "confidence": 0.7491, "input_tokens": 287, "latency_ms": 196.0352309999962} +{"id": "g0186-marketplace_pedido-emocional-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.007998400319936014, "suporte_sem_sinal": 0.2516496700659868, "seguranca_fraude": 0.23635272945410923, "roaming_duvida": 0.04569086182763448, "roaming_pacote": 0.008098380323935214, "marketplace_pedido": 0.18286342731453714, "marketplace_compra": 0.01739652069586083, "conta_vencimento": 0.008198360327934416, "recarga_realizar": 0.010297940411917618, "parceiros_ofertas": 0.008098380323935214, "recarga_saldo": 0.008098380323935214, "sem_correspondencia": 0.215256948610278}, "confidence": 0.2826, "input_tokens": 282, "latency_ms": 190.16593899999634} +{"id": "g0186-marketplace_pedido-emocional-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"conta_vencimento": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "seguranca_fraude": 9.99993000049e-07, "marketplace_pedido": 0.999993000049, "marketplace_compra": 9.99993000049e-07, "recarga_realizar": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 160.19706599996653} +{"id": "g0186-marketplace_pedido-emocional-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.8834883488348836, "parceiros_ofertas": 0.0061006100610061014, "marketplace_compra": 0.0375037503750375, "sem_correspondencia": 0.07290729072907293}, "confidence": 0.6719, "input_tokens": 139, "latency_ms": 105.37774499999841} +{"id": "g0186-marketplace_pedido-emocional-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.00020000000000000004, "marketplace_pedido": 0.9992000000000001, "marketplace_compra": 0.00030000000000000003, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9946, "input_tokens": 140, "latency_ms": 102.51110699999799} +{"id": "g0186-marketplace_pedido-emocional-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"marketplace_compra": 0.243, "conta_debito_automatico_digital": 0.0537, "plano_consulta": 0.5662, "reclamacao_atendimento": 0.0248, "parceiros_ofertas": 0.024, "marketplace_pedido": 0.0223, "portabilidade": 0.0157, "sem_correspondencia": 0.0503}, "confidence": 0.3728, "input_tokens": 232, "latency_ms": 148.04102299996202} +{"id": "g0187-marketplace_pedido-longo_contexto-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 227, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_explicacao": 0.0336033603360336, "reclamacao_atendimento": 0.3132313231323132, "suporte_sem_sinal": 0.03300330033003301, "vas_consulta": 0.028502850285028504, "troca_numero": 0.029702970297029705, "vas_cancelamento": 0.028902890289028902, "parceiros_ofertas": 0.028502850285028504, "portabilidade": 0.039603960396039604, "internet_consumo": 0.028502850285028504, "negociacao_divida": 0.0269026902690269, "marketplace_pedido": 0.24902490249024903, "marketplace_compra": 0.029902990299029902, "fidelidade_pontos": 0.029602960296029605, "conta_debito_automatico_digital": 0.031103110311031103, "suporte_chip_esim": 0.0305030503050305, "sem_correspondencia": 0.039403940394039404}, "confidence": 0.198, "input_tokens": 326, "latency_ms": 203.7377180000135} +{"id": "g0187-marketplace_pedido-longo_contexto-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 216, "length_bucket": "longo"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_compra": 0.004, "parceiros_ofertas": 0.8819, "marketplace_pedido": 0.1129, "sem_correspondencia": 0.0012}, "confidence": 0.7207, "input_tokens": 171, "latency_ms": 161.96395800000118} +{"id": "g0187-marketplace_pedido-longo_contexto-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9934, "parceiros_ofertas": 0.0018, "marketplace_compra": 0.0028, "sem_correspondencia": 0.002}, "confidence": 0.9662, "input_tokens": 158, "latency_ms": 107.89038000001483} +{"id": "g0187-marketplace_pedido-longo_contexto-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"parceiros_ofertas": 0.0016001600160016, "reclamacao_atendimento": 0.0183018301830183, "internet_problema_conexao": 0.0009000900090008999, "conta_explicacao": 0.0012001200120011998, "cancelamento_linha": 0.8954895489548954, "marketplace_compra": 0.0476047604760476, "beneficios_consulta": 0.0007000700070006999, "fidelidade_pontos": 0.0007000700070006999, "suporte_sem_sinal": 0.0056005600560055996, "marketplace_pedido": 0.0051005100510051, "recarga_nao_creditada": 0.0007000700070006999, "sem_correspondencia": 0.0221022102210221}, "confidence": 0.7995, "input_tokens": 304, "latency_ms": 183.7358529999733} +{"id": "g0187-marketplace_pedido-longo_contexto-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_explicacao": 0.1567, "internet_consumo": 0.0057, "recarga_saldo": 0.0027, "marketplace_pedido": 0.0222, "internet_problema_conexao": 0.0303, "beneficios_consulta": 0.0028, "vas_consulta": 0.0029, "marketplace_compra": 0.095, "parceiros_ofertas": 0.0029, "internet_pacote_adicional": 0.0027, "seguranca_fraude": 0.651, "sem_correspondencia": 0.0251}, "confidence": 0.5217, "input_tokens": 308, "latency_ms": 187.24859499997137} +{"id": "g0187-marketplace_pedido-longo_contexto-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.004, "internet_pacote_adicional": 0.0008, "seguranca_perda_roubo": 0.0044, "marketplace_pedido": 0.9217, "vas_consulta": 0.0007, "marketplace_compra": 0.0082, "parceiros_ofertas": 0.0008, "conta_pagamento_confirmacao": 0.0008, "bonus_nao_recebido": 0.0029, "conta_contestacao": 0.0008, "recarga_saldo": 0.0007, "sem_correspondencia": 0.0542}, "confidence": 0.8518, "input_tokens": 310, "latency_ms": 207.61464200001} +{"id": "g0187-marketplace_pedido-longo_contexto-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 162, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.11071107110711072, "marketplace_compra": 0.1644164416441644, "parceiros_ofertas": 0.0556055605560556, "sem_correspondencia": 0.6692669266926693}, "confidence": 0.3003, "input_tokens": 162, "latency_ms": 120.05464300000313} +{"id": "g0187-marketplace_pedido-longo_contexto-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.3376, "marketplace_pedido": 0.4374, "parceiros_ofertas": 0.0331, "sem_correspondencia": 0.1919}, "confidence": 0.1648, "input_tokens": 159, "latency_ms": 118.35562999999638} +{"id": "g0187-marketplace_pedido-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"plano_nova_linha": 0.014597080583883223, "parceiros_ofertas": 0.00599880023995201, "vas_consulta": 0.023495300939812037, "fidelidade_resgate": 0.0018996200759848032, "vas_contratacao": 0.001799640071985603, "marketplace_compra": 0.013797240551889621, "roaming_cobranca": 0.0031993601279744054, "cadastro_atualizacao": 0.0018996200759848032, "reclamacao_atendimento": 0.0020995800839832034, "negociacao_divida": 0.0018996200759848032, "portabilidade": 0.9169166166766647, "sem_correspondencia": 0.012397520495900819}, "confidence": 0.8185, "input_tokens": 305, "latency_ms": 196.30504199994903} +{"id": "g0187-marketplace_pedido-longo_contexto-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 165, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.1196, "vas_cancelamento": 0.0405, "roaming_duvida": 0.0163, "conta_segunda_via": 0.0063, "desconto_retencao": 0.0063, "suporte_configuracao": 0.0079, "conta_contestacao": 0.0062, "recarga_saldo": 0.0401, "parceiros_ofertas": 0.0067, "roaming_cobranca": 0.0086, "negociacao_divida": 0.0067, "vas_consulta": 0.008, "marketplace_compra": 0.0063, "internet_pacote_adicional": 0.0062, "marketplace_pedido": 0.459, "sem_correspondencia": 0.2553}, "confidence": 0.4123, "input_tokens": 318, "latency_ms": 201.4078599999607} +{"id": "g0187-marketplace_pedido-longo_contexto-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 152, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.44185581441855815, "parceiros_ofertas": 0.0572942705729427, "marketplace_pedido": 0.36536346365363465, "sem_correspondencia": 0.13548645135486453}, "confidence": 0.1608, "input_tokens": 155, "latency_ms": 114.95822599999883} +{"id": "g0187-marketplace_pedido-longo_contexto-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 200, "length_bucket": "longo"}, "pred": "negociacao_religacao", "probabilities": {"reclamacao_atendimento": 0.0003, "atendimento_humano": 0.0006, "desconto_retencao": 0.264, "cadastro_atualizacao": 0.0009, "cancelamento_linha": 0.0045, "internet_consumo": 0.0003, "parceiros_ofertas": 0.2416, "marketplace_pedido": 0.0027, "marketplace_compra": 0.0014, "conta_debito_automatico_digital": 0.0001, "portabilidade": 0.0003, "negociacao_religacao": 0.4789, "seguranca_perda_roubo": 0.0001, "vas_consulta": 0.0002, "roaming_pacote": 0.0001, "sem_correspondencia": 0.004}, "confidence": 0.5883, "input_tokens": 321, "latency_ms": 264.26923599996144} +{"id": "g0189-parceiros_ofertas-curto_neutro-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9997000299970004, "beneficios_consulta": 9.999000099990002e-05, "vas_contratacao": 9.999000099990002e-05, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9981, "input_tokens": 125, "latency_ms": 131.91961600000468} +{"id": "g0189-parceiros_ofertas-curto_neutro-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 9.999910000809993e-07, "marketplace_pedido": 9.999910000809993e-07, "cadastro_atualizacao": 9.999910000809993e-07, "beneficios_consulta": 0.00039999640003239974, "marketplace_compra": 9.999910000809993e-07, "vas_contratacao": 9.999910000809993e-07, "recarga_realizar": 9.999910000809993e-07, "conta_explicacao": 9.999910000809993e-07, "vas_consulta": 0.0014999865001214991, "parceiros_ofertas": 0.9980910171808455, "plano_nova_linha": 9.999910000809993e-07, "sem_correspondencia": 9.999910000809993e-07}, "confidence": 0.9939, "input_tokens": 276, "latency_ms": 251.87900600002422} +{"id": "g0189-parceiros_ofertas-curto_neutro-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"conta_debito_automatico_digital": 9.999999999999998e-05, "marketplace_pedido": 0.0003999999999999999, "fidelidade_resgate": 0.0004999999999999999, "vas_contratacao": 0.005199999999999999, "vas_cancelamento": 9.999999999999998e-05, "bonus_nao_recebido": 0.0003999999999999999, "reclamacao_atendimento": 9.999999999999998e-05, "marketplace_compra": 0.0004999999999999999, "beneficios_consulta": 0.06929999999999999, "cadastro_atualizacao": 9.999999999999998e-05, "desconto_retencao": 0.00019999999999999996, "conta_vencimento": 9.999999999999998e-05, "parceiros_ofertas": 0.9219999999999998, "plano_troca": 9.999999999999998e-05, "conta_segunda_via": 0.0005999999999999998, "sem_correspondencia": 0.0002999999999999999}, "confidence": 0.8863, "input_tokens": 284, "latency_ms": 371.82679500000404} +{"id": "g0189-parceiros_ofertas-curto_neutro-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_pacote": 9.99989000120999e-07, "cadastro_atualizacao": 9.99989000120999e-07, "internet_consumo": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "conta_explicacao": 9.99989000120999e-07, "parceiros_ofertas": 0.9999890001209989, "plano_nova_linha": 9.99989000120999e-07, "atendimento_humano": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 276, "latency_ms": 267.12996000003386} +{"id": "g0189-parceiros_ofertas-curto_neutro-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.0001, "parceiros_ofertas": 0.9997, "beneficios_consulta": 0.0001, "sem_correspondencia": 0.0001}, "confidence": 0.998, "input_tokens": 125, "latency_ms": 125.14489499994852} +{"id": "g0189-parceiros_ofertas-curto_neutro-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "vas_contratacao": 9.99993000049e-07, "parceiros_ofertas": 0.999993000049, "conta_segunda_via": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 136.97055500000488} +{"id": "g0189-parceiros_ofertas-curto_neutro-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.0014998500149985001, "seguranca_perda_roubo": 0.00019998000199980003, "marketplace_pedido": 0.007899210078992101, "marketplace_compra": 0.0017998200179982, "desconto_retencao": 0.00039996000399960006, "cadastro_atualizacao": 9.999000099990002e-05, "reclamacao_atendimento": 0.7894210578942106, "beneficios_consulta": 0.17538246175382463, "vas_contratacao": 0.0004999500049995, "suporte_chip_esim": 0.0006999300069993001, "negociacao_religacao": 0.0034996500349965005, "sem_correspondencia": 0.0185981401859814}, "confidence": 0.7345, "input_tokens": 276, "latency_ms": 179.9345019999805} +{"id": "g0189-parceiros_ofertas-curto_neutro-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.4732, "beneficios_consulta": 0.0026, "vas_contratacao": 0.0014, "sem_correspondencia": 0.5228}, "confidence": 0.482, "input_tokens": 126, "latency_ms": 99.40124899998182} +{"id": "g0189-parceiros_ofertas-curto_neutro-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 29, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9999970000090003, "beneficios_consulta": 9.999970000090002e-07, "vas_contratacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 124, "latency_ms": 97.54156200000352} +{"id": "g0189-parceiros_ofertas-curto_neutro-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 9.999930000490002e-07, "parceiros_ofertas": 0.9999930000490003, "beneficios_consulta": 9.999930000490002e-07, "roaming_duvida": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "cadastro_atualizacao": 9.999930000490002e-07, "marketplace_compra": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 208, "latency_ms": 123.48150100001476} +{"id": "g0189-parceiros_ofertas-curto_neutro-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9999890001209996, "fidelidade_pontos": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "troca_numero": 9.999890001209996e-07, "roaming_duvida": 9.999890001209996e-07, "atendimento_humano": 9.999890001209996e-07, "marketplace_pedido": 9.999890001209996e-07, "seguranca_perda_roubo": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "vas_contratacao": 9.999890001209996e-07, "marketplace_compra": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9998, "input_tokens": 281, "latency_ms": 158.86379900001657} +{"id": "g0189-parceiros_ofertas-curto_neutro-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9998980002039995, "beneficios_consulta": 9.999980000039998e-07, "vas_contratacao": 9.999980000039998e-07, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.999, "input_tokens": 124, "latency_ms": 85.23974999997108} +{"id": "g0190-parceiros_ofertas-informal_abreviado-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 9.999930000489998e-07, "marketplace_compra": 9.999930000489998e-07, "marketplace_pedido": 9.999930000489998e-07, "vas_contratacao": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "parceiros_ofertas": 0.9999930000489998, "troca_numero": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 197, "latency_ms": 121.36636900004305} +{"id": "g0190-parceiros_ofertas-informal_abreviado-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 1.0001890357277524e-06, "suporte_sem_sinal": 1.0001890357277524e-06, "cadastro_atualizacao": 1.0001890357277524e-06, "marketplace_pedido": 1.0001890357277524e-06, "fidelidade_pontos": 1.0001890357277524e-06, "vas_contratacao": 1.0001890357277524e-06, "portabilidade": 1.0001890357277524e-06, "marketplace_compra": 1.0001890357277524e-06, "vas_cancelamento": 1.0001890357277524e-06, "parceiros_ofertas": 0.9999889979206069, "plano_nova_linha": 1.0001890357277524e-06, "sem_correspondencia": 1.0001890357277524e-06}, "confidence": 0.9991, "input_tokens": 283, "latency_ms": 161.76504100002376} +{"id": "g0190-parceiros_ofertas-informal_abreviado-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.0004999500049995, "vas_contratacao": 0.6607339266073393, "parceiros_ofertas": 0.33206679332066796, "marketplace_pedido": 0.004399560043995601, "seguranca_perda_roubo": 9.999000099990002e-05, "vas_cancelamento": 0.0006999300069993001, "marketplace_compra": 0.0011998800119988001, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.6714, "input_tokens": 215, "latency_ms": 128.11782400001448} +{"id": "g0190-parceiros_ofertas-informal_abreviado-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "conta_segunda_via": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "parceiros_ofertas": 0.9999890001209989, "marketplace_pedido": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 266, "latency_ms": 150.91423100000156} +{"id": "g0190-parceiros_ofertas-informal_abreviado-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.0708141628325665, "recarga_saldo": 0.03740748149629926, "marketplace_pedido": 0.2059411882376475, "vas_contratacao": 0.046709341868373666, "conta_segunda_via": 0.035007001400280055, "conta_debito_automatico_digital": 0.03720744148829765, "beneficios_consulta": 0.17493498699739946, "sem_correspondencia": 0.3919783956791358}, "confidence": 0.1869, "input_tokens": 228, "latency_ms": 131.57758699998112} +{"id": "g0190-parceiros_ofertas-informal_abreviado-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["vas_contratacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 9.99993000049e-07, "vas_contratacao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "parceiros_ofertas": 0.999993000049, "marketplace_pedido": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 127.24917600002073} +{"id": "g0190-parceiros_ofertas-informal_abreviado-06-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.997096718381683, "marketplace_pedido": 1.0000970094099127e-06, "marketplace_compra": 1.0000970094099127e-06, "internet_consumo": 1.0000970094099127e-06, "suporte_chip_esim": 0.00010000970094099128, "beneficios_consulta": 0.002500242523524782, "vas_contratacao": 0.00020001940188198256, "sem_correspondencia": 0.00010000970094099128}, "confidence": 0.9892, "input_tokens": 218, "latency_ms": 127.807746999963} +{"id": "g0190-parceiros_ofertas-informal_abreviado-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 0.016903262329629614, "marketplace_pedido": 1.0001930372561902e-06, "vas_contratacao": 1.0001930372561902e-06, "recarga_saldo": 1.0001930372561902e-06, "parceiros_ofertas": 0.9821895625855789, "beneficios_consulta": 0.00010001930372561904, "conta_vencimento": 1.0001930372561902e-06, "internet_consumo": 1.0001930372561902e-06, "conta_explicacao": 1.0001930372561902e-06, "marketplace_compra": 0.0007001351260793332, "roaming_pacote": 1.0001930372561902e-06, "sem_correspondencia": 0.00010001930372561904}, "confidence": 0.9615, "input_tokens": 277, "latency_ms": 159.57640099998116} +{"id": "g0190-parceiros_ofertas-informal_abreviado-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "marketplace_pedido": 9.999890001209992e-07, "parceiros_ofertas": 0.9999890001209991, "desconto_retencao": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "internet_problema_conexao": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 277, "latency_ms": 157.43061099999522} +{"id": "g0190-parceiros_ofertas-informal_abreviado-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"roaming_cobranca": 1.0000950090258575e-06, "beneficios_consulta": 1.0000950090258575e-06, "bonus_nao_recebido": 0.9993949425195394, "marketplace_compra": 1.0000950090258575e-06, "parceiros_ofertas": 0.000400038003610343, "vas_contratacao": 1.0000950090258575e-06, "marketplace_pedido": 1.0000950090258575e-06, "sem_correspondencia": 0.0002000190018051715}, "confidence": 0.9965, "input_tokens": 215, "latency_ms": 128.1785289999675} +{"id": "g0190-parceiros_ofertas-informal_abreviado-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_troca": 0.0023999952000096, "marketplace_pedido": 0.000499999000002, "beneficios_consulta": 0.0016999966000067997, "reclamacao_atendimento": 9.999980000039998e-07, "conta_explicacao": 0.0002999994000012, "vas_contratacao": 0.9605980788038423, "parceiros_ofertas": 0.03249993500013, "suporte_sem_sinal": 9.999980000039998e-07, "marketplace_compra": 0.0006999986000027999, "negociacao_divida": 0.000499999000002, "negociacao_religacao": 0.000499999000002, "sem_correspondencia": 0.0002999994000012}, "confidence": 0.9207, "input_tokens": 281, "latency_ms": 159.77924599997095} +{"id": "g0190-parceiros_ofertas-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"vas_contratacao": 0.004300430043004301, "atendimento_humano": 0.013701370137013702, "marketplace_pedido": 0.06790679067906791, "bonus_nao_recebido": 0.0058005800580058, "marketplace_compra": 0.8693869386938693, "beneficios_consulta": 0.0097009700970097, "plano_consulta": 0.0084008400840084, "sem_correspondencia": 0.020802080208020803}, "confidence": 0.72, "input_tokens": 212, "latency_ms": 124.67014599997128} +{"id": "g0194-parceiros_ofertas-longo_contexto-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 160, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"marketplace_pedido": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "vas_contratacao": 9.99993000049e-07, "beneficios_consulta": 0.999993000049, "parceiros_ofertas": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 228, "latency_ms": 131.11459800001057} +{"id": "g0194-parceiros_ofertas-longo_contexto-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 9.999900000999991e-07, "parceiros_ofertas": 0.9998900010999892, "marketplace_pedido": 9.999900000999991e-07, "vas_cancelamento": 9.999900000999991e-07, "seguranca_perda_roubo": 9.999900000999991e-07, "conta_debito_automatico_digital": 9.999900000999991e-07, "recarga_realizar": 9.999900000999991e-07, "beneficios_consulta": 9.999900000999992e-05, "bonus_nao_recebido": 9.999900000999991e-07, "reclamacao_atendimento": 9.999900000999991e-07, "marketplace_compra": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9995, "input_tokens": 306, "latency_ms": 169.63447699998824} +{"id": "g0194-parceiros_ofertas-longo_contexto-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"internet_pacote_adicional": 0.0033, "atendimento_humano": 0.0061, "suporte_chip_esim": 0.0123, "conta_segunda_via": 0.0034, "vas_contratacao": 0.0028, "marketplace_pedido": 0.0526, "recarga_realizar": 0.0027, "recarga_nao_creditada": 0.015, "seguranca_perda_roubo": 0.0022, "marketplace_compra": 0.172, "beneficios_consulta": 0.0201, "negociacao_divida": 0.0009, "internet_problema_conexao": 0.0038, "parceiros_ofertas": 0.6038, "internet_consumo": 0.0042, "sem_correspondencia": 0.0948}, "confidence": 0.5142, "input_tokens": 312, "latency_ms": 173.82510500004855} +{"id": "g0194-parceiros_ofertas-longo_contexto-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 9.999930000489996e-07, "desconto_retencao": 0.14069901510689423, "plano_troca": 9.999930000489996e-07, "reclamacao_atendimento": 9.999930000489996e-07, "recarga_realizar": 9.999930000489996e-07, "vas_contratacao": 0.07359948480360637, "seguranca_perda_roubo": 9.999930000489997e-05, "atendimento_humano": 9.999930000489996e-07, "recarga_saldo": 9.999930000489996e-07, "parceiros_ofertas": 0.7807945344382589, "conta_contestacao": 9.999930000489997e-05, "marketplace_pedido": 0.0043999692002155985, "marketplace_compra": 9.999930000489997e-05, "negociacao_religacao": 9.999930000489997e-05, "beneficios_consulta": 9.999930000489996e-07, "sem_correspondencia": 9.999930000489997e-05}, "confidence": 0.751, "input_tokens": 312, "latency_ms": 170.63716899997416} +{"id": "g0194-parceiros_ofertas-longo_contexto-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"bonus_nao_recebido": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "parceiros_ofertas": 0.9999850002249969, "atendimento_humano": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "portabilidade": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 167.48959899996407} +{"id": "g0194-parceiros_ofertas-longo_contexto-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9997980004039994, "beneficios_consulta": 0.00019999960000080004, "vas_contratacao": 9.99998000004e-07, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9984, "input_tokens": 148, "latency_ms": 95.35279099998206} +{"id": "g0194-parceiros_ofertas-longo_contexto-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_explicacao": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "internet_pacote_adicional": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "negociacao_divida": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "parceiros_ofertas": 0.9999850002249969, "suporte_configuracao": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "seguranca_perda_roubo": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 170.529963999968} +{"id": "g0194-parceiros_ofertas-longo_contexto-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "recarga_saldo": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "parceiros_ofertas": 0.9999890001209991, "vas_cancelamento": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 312, "latency_ms": 171.06574899997895} +{"id": "g0194-parceiros_ofertas-longo_contexto-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9997939600282453, "marketplace_compra": 1.0001940376433025e-06, "vas_contratacao": 1.0001940376433025e-06, "beneficios_consulta": 0.00020003880752866054, "internet_consumo": 1.0001940376433025e-06, "marketplace_pedido": 1.0001940376433025e-06, "recarga_nao_creditada": 1.0001940376433025e-06, "sem_correspondencia": 1.0001940376433025e-06}, "confidence": 0.9982, "input_tokens": 222, "latency_ms": 129.93410799998628} +{"id": "g0194-parceiros_ofertas-longo_contexto-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "beneficios_consulta": 0.999993000049, "marketplace_pedido": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "roaming_cobranca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 227, "latency_ms": 135.45743499997798} +{"id": "g0194-parceiros_ofertas-longo_contexto-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_segunda_via": 9.99993000049e-07, "marketplace_pedido": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "parceiros_ofertas": 0.999993000049, "vas_contratacao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 238, "latency_ms": 137.83420400000068} +{"id": "g0199-suporte_sem_sinal-regionalismo-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_saldo": 1.0000860073966358e-06, "plano_consulta": 1.0000860073966358e-06, "conta_debito_automatico_digital": 1.0000860073966358e-06, "suporte_sem_sinal": 0.9926853709419008, "suporte_configuracao": 1.0000860073966358e-06, "suporte_chip_esim": 1.0000860073966358e-06, "atendimento_humano": 1.0000860073966358e-06, "conta_explicacao": 1.0000860073966358e-06, "roaming_cobranca": 1.0000860073966358e-06, "conta_contestacao": 1.0000860073966358e-06, "reclamacao_atendimento": 1.0000860073966358e-06, "plano_nova_linha": 1.0000860073966358e-06, "negociacao_religacao": 1.0000860073966358e-06, "internet_problema_conexao": 0.007300627853995442, "internet_consumo": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.9841, "input_tokens": 303, "latency_ms": 171.99745700003177} +{"id": "g0199-suporte_sem_sinal-regionalismo-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 1.0001860346024358e-06, "conta_vencimento": 1.0001860346024358e-06, "vas_contratacao": 1.0001860346024358e-06, "vas_cancelamento": 1.0001860346024358e-06, "internet_pacote_adicional": 1.0001860346024358e-06, "internet_problema_conexao": 0.9984857183436117, "roaming_cobranca": 1.0001860346024358e-06, "suporte_chip_esim": 1.0001860346024358e-06, "suporte_sem_sinal": 1.0001860346024358e-06, "suporte_configuracao": 1.0001860346024358e-06, "plano_nova_linha": 1.0001860346024358e-06, "conta_debito_automatico_digital": 1.0001860346024358e-06, "troca_numero": 1.0001860346024358e-06, "negociacao_divida": 1.0001860346024358e-06, "conta_contestacao": 1.0001860346024358e-06, "sem_correspondencia": 0.0015002790519036539}, "confidence": 0.995, "input_tokens": 300, "latency_ms": 165.97931000001154} +{"id": "g0199-suporte_sem_sinal-regionalismo-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.005, "internet_problema_conexao": 0.9751, "suporte_sem_sinal": 0.0153, "sem_correspondencia": 0.0046}, "confidence": 0.899, "input_tokens": 147, "latency_ms": 96.98607000001402} +{"id": "g0199-suporte_sem_sinal-regionalismo-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.09130858300680264, "bonus_nao_recebido": 1.0000940088368305e-06, "suporte_configuracao": 1.0000940088368305e-06, "suporte_chip_esim": 1.0000940088368305e-06, "internet_problema_conexao": 0.9086854164291442, "negociacao_religacao": 1.0000940088368305e-06, "roaming_cobranca": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.8524, "input_tokens": 246, "latency_ms": 141.15618499999982} +{"id": "g0199-suporte_sem_sinal-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 9.99987000168998e-07, "plano_nova_linha": 9.99987000168998e-07, "roaming_pacote": 9.99987000168998e-07, "internet_problema_conexao": 0.9994870066689135, "conta_vencimento": 9.99987000168998e-07, "internet_consumo": 0.00039999480006759923, "conta_debito_automatico_digital": 9.99987000168998e-07, "vas_cancelamento": 9.99987000168998e-07, "atendimento_humano": 9.99987000168998e-07, "vas_contratacao": 9.99987000168998e-07, "suporte_configuracao": 9.999870001689981e-05, "recarga_saldo": 9.99987000168998e-07, "cancelamento_linha": 9.99987000168998e-07, "seguranca_fraude": 9.99987000168998e-07, "suporte_chip_esim": 9.99987000168998e-07, "sem_correspondencia": 9.99987000168998e-07}, "confidence": 0.9981, "input_tokens": 304, "latency_ms": 170.0167480000232} +{"id": "g0199-suporte_sem_sinal-regionalismo-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0002, "negociacao_religacao": 0.0001, "internet_problema_conexao": 0.9996, "sem_correspondencia": 0.0001}, "confidence": 0.9974, "input_tokens": 145, "latency_ms": 94.67726100001528} +{"id": "g0199-suporte_sem_sinal-regionalismo-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"cadastro_atualizacao": 1.0000870075696582e-06, "negociacao_religacao": 1.0000870075696582e-06, "suporte_sem_sinal": 1.0000870075696582e-06, "internet_pacote_adicional": 1.0000870075696582e-06, "internet_problema_conexao": 0.9917862854068301, "vas_consulta": 1.0000870075696582e-06, "conta_explicacao": 1.0000870075696582e-06, "suporte_chip_esim": 1.0000870075696582e-06, "vas_contratacao": 1.0000870075696582e-06, "recarga_saldo": 1.0000870075696582e-06, "plano_nova_linha": 1.0000870075696582e-06, "suporte_configuracao": 0.00010000870075696584, "atendimento_humano": 1.0000870075696582e-06, "internet_consumo": 0.008100704761314232, "troca_numero": 1.0000870075696582e-06, "sem_correspondencia": 1.0000870075696582e-06}, "confidence": 0.9819, "input_tokens": 299, "latency_ms": 167.93872799996734} +{"id": "g0199-suporte_sem_sinal-regionalismo-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.0005000000000000002, "atendimento_humano": 0.0006000000000000002, "fidelidade_resgate": 0.0005000000000000002, "suporte_chip_esim": 0.0005000000000000002, "negociacao_religacao": 0.0006000000000000002, "desconto_retencao": 0.0005000000000000002, "suporte_sem_sinal": 0.45510000000000017, "internet_problema_conexao": 0.5360000000000003, "vas_contratacao": 0.0005000000000000002, "suporte_configuracao": 0.0005000000000000002, "portabilidade": 0.0005000000000000002, "seguranca_perda_roubo": 0.0005000000000000002, "conta_explicacao": 0.0005000000000000002, "roaming_pacote": 0.0005000000000000002, "plano_troca": 0.0006000000000000002, "sem_correspondencia": 0.0021000000000000007}, "confidence": 0.727, "input_tokens": 303, "latency_ms": 169.97757600000796} +{"id": "g0199-suporte_sem_sinal-regionalismo-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 1.0001930372561902e-06, "suporte_chip_esim": 1.0001930372561902e-06, "negociacao_religacao": 1.0001930372561902e-06, "internet_problema_conexao": 0.9937918018177507, "conta_segunda_via": 1.0001930372561902e-06, "atendimento_humano": 1.0001930372561902e-06, "seguranca_fraude": 1.0001930372561902e-06, "suporte_sem_sinal": 0.00020003860745123809, "suporte_configuracao": 0.00010001930372561904, "seguranca_perda_roubo": 1.0001930372561902e-06, "vas_contratacao": 0.0053010230974578085, "sem_correspondencia": 0.0006001158223537141}, "confidence": 0.9826, "input_tokens": 290, "latency_ms": 160.92262899996967} +{"id": "g0199-suporte_sem_sinal-regionalismo-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.020300000000000002, "conta_explicacao": 0.00030000000000000003, "internet_problema_conexao": 0.9771000000000002, "negociacao_religacao": 0.00030000000000000003, "fidelidade_resgate": 0.00040000000000000013, "suporte_configuracao": 0.00030000000000000003, "suporte_chip_esim": 0.00030000000000000003, "sem_correspondencia": 0.0010000000000000002}, "confidence": 0.9416, "input_tokens": 244, "latency_ms": 138.82160700001123} +{"id": "g0199-suporte_sem_sinal-regionalismo-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.0029, "suporte_chip_esim": 0.001, "suporte_sem_sinal": 0.0206, "troca_numero": 0.0058, "suporte_configuracao": 0.0014, "recarga_saldo": 0.0009, "beneficios_consulta": 0.0009, "seguranca_perda_roubo": 0.001, "internet_problema_conexao": 0.9622, "reclamacao_atendimento": 0.0012, "negociacao_religacao": 0.0011, "sem_correspondencia": 0.001}, "confidence": 0.9107, "input_tokens": 288, "latency_ms": 174.0234389999955} +{"id": "g0199-suporte_sem_sinal-regionalismo-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0000930086498043e-06, "negociacao_religacao": 1.0000930086498043e-06, "negociacao_divida": 1.0000930086498043e-06, "internet_problema_conexao": 0.9999929993489394, "suporte_chip_esim": 1.0000930086498043e-06, "suporte_configuracao": 1.0000930086498043e-06, "conta_segunda_via": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9994, "input_tokens": 244, "latency_ms": 156.47210700001324} +{"id": "g0200-suporte_sem_sinal-emocional-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.8235, "internet_problema_conexao": 0.1722, "negociacao_religacao": 0.0021, "sem_correspondencia": 0.0022}, "confidence": 0.6471, "input_tokens": 141, "latency_ms": 93.8889049999716} +{"id": "g0200-suporte_sem_sinal-emocional-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.00010002940864614196, "suporte_chip_esim": 1.0002940864614194e-06, "negociacao_religacao": 1.0002940864614194e-06, "roaming_duvida": 0.00010002940864614196, "internet_problema_conexao": 0.999193762966312, "suporte_sem_sinal": 0.00010002940864614196, "negociacao_divida": 1.0002940864614194e-06, "conta_contestacao": 1.0002940864614194e-06, "vas_cancelamento": 1.0002940864614194e-06, "recarga_realizar": 1.0002940864614194e-06, "atendimento_humano": 0.00020005881729228393, "sem_correspondencia": 0.00030008822593842585}, "confidence": 0.9957, "input_tokens": 291, "latency_ms": 163.85501100000965} +{"id": "g0200-suporte_sem_sinal-emocional-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.00020001960192098824, "suporte_chip_esim": 0.00020001960192098824, "roaming_duvida": 0.0005000490048024706, "suporte_configuracao": 0.00010000980096049412, "internet_problema_conexao": 0.00010000980096049412, "vas_cancelamento": 1.0000980096049412e-06, "suporte_sem_sinal": 0.9988978919934153, "sem_correspondencia": 1.0000980096049412e-06}, "confidence": 0.9945, "input_tokens": 245, "latency_ms": 141.27624200000355} +{"id": "g0200-suporte_sem_sinal-emocional-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.014001400140014001, "internet_problema_conexao": 0.9850985098509851, "negociacao_religacao": 0.0003000300030003, "sem_correspondencia": 0.0006000600060006}, "confidence": 0.9408, "input_tokens": 145, "latency_ms": 98.29795700005661} +{"id": "g0200-suporte_sem_sinal-emocional-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.00020000000000000006, "internet_pacote_adicional": 0.0005000000000000001, "suporte_chip_esim": 0.00020000000000000006, "vas_contratacao": 0.00020000000000000006, "conta_pagamento_confirmacao": 0.00010000000000000003, "internet_problema_conexao": 0.7936000000000002, "suporte_sem_sinal": 0.00020000000000000006, "conta_contestacao": 0.00020000000000000006, "troca_numero": 0.0023000000000000004, "beneficios_consulta": 0.00020000000000000006, "suporte_configuracao": 0.00020000000000000006, "sem_correspondencia": 0.20210000000000006}, "confidence": 0.7838, "input_tokens": 282, "latency_ms": 172.21288500002174} +{"id": "g0200-suporte_sem_sinal-emocional-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.00039996000399960006, "conta_segunda_via": 0.00029997000299970003, "negociacao_religacao": 0.00029997000299970003, "conta_vencimento": 0.00029997000299970003, "suporte_chip_esim": 0.9897010298970104, "internet_problema_conexao": 0.0008999100089991, "suporte_sem_sinal": 0.006899310068993101, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.9668, "input_tokens": 239, "latency_ms": 153.85155699999586} +{"id": "g0200-suporte_sem_sinal-emocional-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.005101530459137742, "fidelidade_pontos": 0.00020006001800540162, "recarga_realizar": 0.00020006001800540162, "negociacao_religacao": 0.0003000900270081024, "conta_explicacao": 0.0003000900270081024, "roaming_cobranca": 0.016404921476442933, "suporte_chip_esim": 0.0007002100630189057, "suporte_configuracao": 0.0003000900270081024, "internet_problema_conexao": 0.027608282484745422, "roaming_duvida": 0.0009002700810243073, "suporte_sem_sinal": 0.9468840652195658, "sem_correspondencia": 0.001100330099029709}, "confidence": 0.8887, "input_tokens": 291, "latency_ms": 180.50300999999536} +{"id": "g0200-suporte_sem_sinal-emocional-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0008, "cancelamento_linha": 0.0146, "suporte_sem_sinal": 0.0005, "negociacao_religacao": 0.0005, "internet_problema_conexao": 0.9817, "seguranca_perda_roubo": 0.0007, "suporte_chip_esim": 0.0006, "sem_correspondencia": 0.0006}, "confidence": 0.9485, "input_tokens": 231, "latency_ms": 148.04079399999637} +{"id": "g0200-suporte_sem_sinal-emocional-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.00029997000299970003, "reclamacao_atendimento": 0.04459554044595541, "suporte_sem_sinal": 0.9076092390760924, "suporte_configuracao": 0.000999900009999, "plano_consulta": 0.00029997000299970003, "roaming_cobranca": 0.0004999500049995, "internet_problema_conexao": 0.0400959904009599, "fidelidade_pontos": 0.00029997000299970003, "bonus_nao_recebido": 0.00029997000299970003, "negociacao_religacao": 0.00029997000299970003, "suporte_chip_esim": 0.0005999400059994001, "sem_correspondencia": 0.0040995900409959}, "confidence": 0.837, "input_tokens": 288, "latency_ms": 174.75486600000067} +{"id": "g0200-suporte_sem_sinal-emocional-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9957, "suporte_sem_sinal": 0.0034, "negociacao_religacao": 0.0001, "sem_correspondencia": 0.0008}, "confidence": 0.9782, "input_tokens": 141, "latency_ms": 102.46570300000712} +{"id": "g0200-suporte_sem_sinal-emocional-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.0015000000000000002, "suporte_sem_sinal": 0.9983000000000001, "negociacao_religacao": 0.00010000000000000002, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9906, "input_tokens": 138, "latency_ms": 96.71194899999591} +{"id": "g0200-suporte_sem_sinal-emocional-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.054305430543054305, "internet_problema_conexao": 0.8570857085708571, "negociacao_religacao": 0.043704370437043706, "sem_correspondencia": 0.044904490449044904}, "confidence": 0.5913, "input_tokens": 145, "latency_ms": 97.82669499998065} +{"id": "g0201-suporte_sem_sinal-longo_contexto-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.08790879087908791, "portabilidade": 0.00010001000100010001, "suporte_configuracao": 0.00010001000100010001, "negociacao_religacao": 0.00010001000100010001, "suporte_chip_esim": 0.00010001000100010001, "internet_problema_conexao": 0.9114911491149115, "troca_numero": 0.00010001000100010001, "sem_correspondencia": 0.00010001000100010001}, "confidence": 0.8536, "input_tokens": 257, "latency_ms": 149.16304299998728} +{"id": "g0201-suporte_sem_sinal-longo_contexto-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 226, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 1.0000980096049412e-06, "suporte_sem_sinal": 0.9996979704010993, "internet_problema_conexao": 0.00030002940288148235, "sem_correspondencia": 1.0000980096049412e-06}, "confidence": 0.9973, "input_tokens": 181, "latency_ms": 111.74796200003811} +{"id": "g0201-suporte_sem_sinal-longo_contexto-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "suporte_chip_esim", "probabilities": {"internet_problema_conexao": 0.33623362336233625, "suporte_configuracao": 0.023302330233023305, "cadastro_atualizacao": 0.0186018601860186, "suporte_chip_esim": 0.5518551855185518, "negociacao_religacao": 0.017501750175017504, "fidelidade_pontos": 0.018401840184018404, "suporte_sem_sinal": 0.017101710171017102, "sem_correspondencia": 0.017001700170017005}, "confidence": 0.452, "input_tokens": 270, "latency_ms": 157.450851999954} +{"id": "g0201-suporte_sem_sinal-longo_contexto-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.999000099990001, "negociacao_religacao": 9.999000099990002e-05, "suporte_sem_sinal": 0.0007999200079992001, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9943, "input_tokens": 171, "latency_ms": 107.30338900003744} +{"id": "g0201-suporte_sem_sinal-longo_contexto-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 218, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.00019998000199980003, "suporte_sem_sinal": 0.016798320167983202, "suporte_chip_esim": 0.00019998000199980003, "vas_cancelamento": 0.00019998000199980003, "marketplace_compra": 0.00019998000199980003, "internet_problema_conexao": 0.982001799820018, "negociacao_religacao": 0.00019998000199980003, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9539, "input_tokens": 268, "latency_ms": 151.0196230000247} +{"id": "g0201-suporte_sem_sinal-longo_contexto-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 254, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0091, "negociacao_religacao": 0.0044, "internet_problema_conexao": 0.9814, "sem_correspondencia": 0.0051}, "confidence": 0.9191, "input_tokens": 178, "latency_ms": 121.41560999998546} +{"id": "g0201-suporte_sem_sinal-longo_contexto-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 216, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"atendimento_humano": 0.06881376275255052, "marketplace_pedido": 0.0009001800360072014, "recarga_saldo": 0.0009001800360072014, "roaming_duvida": 0.0022004400880176037, "suporte_chip_esim": 0.0009001800360072014, "seguranca_fraude": 0.0009001800360072014, "conta_explicacao": 0.0008001600320064014, "negociacao_religacao": 0.0009001800360072014, "suporte_sem_sinal": 0.0008001600320064014, "vas_contratacao": 0.0009001800360072014, "conta_debito_automatico_digital": 0.0009001800360072014, "internet_problema_conexao": 0.9058811762352471, "parceiros_ofertas": 0.0009001800360072014, "plano_consulta": 0.0009001800360072014, "suporte_configuracao": 0.01260252050410082, "sem_correspondencia": 0.0008001600320064014}, "confidence": 0.8496, "input_tokens": 326, "latency_ms": 210.50652299999228} +{"id": "g0201-suporte_sem_sinal-longo_contexto-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 209, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.00040004000400040005, "internet_problema_conexao": 0.8627862786278628, "suporte_sem_sinal": 0.13651365136513652, "sem_correspondencia": 0.0003000300030003}, "confidence": 0.7079, "input_tokens": 174, "latency_ms": 120.51730600001065} +{"id": "g0201-suporte_sem_sinal-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 224, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.0035996400359964, "internet_problema_conexao": 0.9857014298570144, "suporte_configuracao": 0.0047995200479952005, "sem_correspondencia": 0.0058994100589941}, "confidence": 0.935, "input_tokens": 174, "latency_ms": 112.6082540000084} +{"id": "g0201-suporte_sem_sinal-longo_contexto-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 216, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"troca_numero": 0.0004, "suporte_configuracao": 0.0004, "suporte_chip_esim": 0.0002, "negociacao_religacao": 0.0002, "suporte_sem_sinal": 0.0348, "roaming_pacote": 0.0002, "internet_problema_conexao": 0.9636, "sem_correspondencia": 0.0002}, "confidence": 0.9204, "input_tokens": 252, "latency_ms": 146.27179799998657} +{"id": "g0201-suporte_sem_sinal-longo_contexto-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"marketplace_pedido": 0.0005000500050005002, "troca_numero": 0.0013001300130013002, "fidelidade_resgate": 0.0010001000100010003, "parceiros_ofertas": 0.0005000500050005002, "roaming_pacote": 0.0009000900090009002, "suporte_configuracao": 0.0005000500050005002, "plano_nova_linha": 0.0005000500050005002, "suporte_sem_sinal": 0.0005000500050005002, "internet_problema_conexao": 0.9927992799279929, "negociacao_religacao": 0.0005000500050005002, "suporte_chip_esim": 0.0005000500050005002, "sem_correspondencia": 0.0005000500050005002}, "confidence": 0.9759, "input_tokens": 304, "latency_ms": 168.2961160000218} +{"id": "g0201-suporte_sem_sinal-longo_contexto-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9927960288158847, "suporte_sem_sinal": 0.006299974800100799, "conta_vencimento": 9.999960000159999e-05, "negociacao_religacao": 9.999960000159999e-07, "recarga_realizar": 9.999960000159999e-07, "parceiros_ofertas": 9.999960000159999e-07, "suporte_configuracao": 0.00039999840000639995, "suporte_chip_esim": 9.999960000159999e-05, "fidelidade_pontos": 9.999960000159999e-05, "reclamacao_atendimento": 9.999960000159999e-05, "conta_debito_automatico_digital": 9.999960000159999e-07, "sem_correspondencia": 9.999960000159999e-05}, "confidence": 0.9809, "input_tokens": 327, "latency_ms": 186.74781599997914} +{"id": "g0203-suporte_configuracao-curto_neutro-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "reclamacao_atendimento": 1.0000890079217048e-06, "seguranca_fraude": 1.0000890079217048e-06, "conta_explicacao": 1.0000890079217048e-06, "internet_problema_conexao": 1.0000890079217048e-06, "parceiros_ofertas": 1.0000890079217048e-06, "marketplace_compra": 1.0000890079217048e-06, "internet_pacote_adicional": 1.0000890079217048e-06, "suporte_configuracao": 0.9999889990209128, "suporte_sem_sinal": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9996, "input_tokens": 282, "latency_ms": 158.42460100003564} +{"id": "g0203-suporte_configuracao-curto_neutro-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 9.999890001209994e-07, "seguranca_fraude": 9.999890001209994e-07, "seguranca_perda_roubo": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "suporte_configuracao": 0.9999890001209993, "desconto_retencao": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 275, "latency_ms": 157.95877800002245} +{"id": "g0203-suporte_configuracao-curto_neutro-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 9.999930000489998e-05, "suporte_chip_esim": 0.0002999979000146999, "internet_problema_conexao": 0.00019999860000979996, "plano_consulta": 9.999930000489998e-07, "suporte_sem_sinal": 9.999930000489998e-07, "seguranca_fraude": 0.0002999979000146999, "conta_explicacao": 9.999930000489998e-07, "reclamacao_atendimento": 9.999930000489998e-07, "internet_consumo": 9.999930000489998e-07, "suporte_configuracao": 0.9990930063489557, "internet_pacote_adicional": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 0.9964, "input_tokens": 288, "latency_ms": 160.15876000000162} +{"id": "g0203-suporte_configuracao-curto_neutro-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.00020004000800160035, "conta_explicacao": 0.00020004000800160035, "conta_segunda_via": 0.00020004000800160035, "suporte_sem_sinal": 0.00020004000800160035, "suporte_chip_esim": 0.0004000800160032007, "conta_vencimento": 0.00020004000800160035, "internet_problema_conexao": 0.005401080216043209, "seguranca_fraude": 0.00020004000800160035, "conta_debito_automatico_digital": 0.00020004000800160035, "roaming_duvida": 0.00020004000800160035, "seguranca_perda_roubo": 0.00020004000800160035, "conta_contestacao": 0.00020004000800160035, "suporte_configuracao": 0.9915983196639329, "recarga_nao_creditada": 0.00020004000800160035, "parceiros_ofertas": 0.00020004000800160035, "sem_correspondencia": 0.00020004000800160035}, "confidence": 0.977, "input_tokens": 289, "latency_ms": 165.08095599999706} +{"id": "g0203-suporte_configuracao-curto_neutro-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 9.99997000009e-07, "roaming_duvida": 0.0002999991000027, "plano_nova_linha": 0.0006999979000063, "portabilidade": 9.999970000090001e-05, "vas_consulta": 0.00039999880000360003, "suporte_chip_esim": 9.999970000090001e-05, "bonus_nao_recebido": 9.99997000009e-07, "troca_numero": 9.99997000009e-07, "internet_problema_conexao": 0.0245999262002214, "suporte_sem_sinal": 9.999970000090001e-05, "suporte_configuracao": 0.9735970792087624, "sem_correspondencia": 9.999970000090001e-05}, "confidence": 0.947, "input_tokens": 270, "latency_ms": 153.52958500000113} +{"id": "g0203-suporte_configuracao-curto_neutro-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 9.999980000039998e-07, "suporte_configuracao": 0.9996980006039987, "suporte_chip_esim": 0.0002999994000012, "sem_correspondencia": 9.999980000039998e-07}, "confidence": 0.9977, "input_tokens": 142, "latency_ms": 94.27621899999394} +{"id": "g0203-suporte_configuracao-curto_neutro-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 1.0000970094099127e-06, "suporte_chip_esim": 1.0000970094099127e-06, "suporte_configuracao": 0.9999969997089718, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9989, "input_tokens": 142, "latency_ms": 98.15035700000863} +{"id": "g0203-suporte_configuracao-curto_neutro-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_segunda_via": 0.0010001000100010003, "beneficios_consulta": 0.00020002000200020005, "roaming_pacote": 0.005100510051005101, "suporte_sem_sinal": 0.0004000400040004001, "suporte_configuracao": 0.9776977697769779, "negociacao_divida": 0.00010001000100010003, "seguranca_perda_roubo": 0.0004000400040004001, "portabilidade": 0.0025002500250025004, "internet_problema_conexao": 0.005300530053005301, "internet_consumo": 0.0019001900190019005, "fidelidade_resgate": 0.00020002000200020005, "plano_consulta": 0.00010001000100010003, "suporte_chip_esim": 0.004700470047004701, "conta_pagamento_confirmacao": 0.00010001000100010003, "seguranca_fraude": 0.00010001000100010003, "sem_correspondencia": 0.00020002000200020005}, "confidence": 0.9452, "input_tokens": 287, "latency_ms": 164.4136710000339} +{"id": "g0203-suporte_configuracao-curto_neutro-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.00019998000199980003, "suporte_chip_esim": 9.999000099990002e-05, "reclamacao_atendimento": 9.999000099990002e-05, "conta_contestacao": 9.999000099990002e-05, "suporte_configuracao": 0.9992000799920008, "bonus_nao_recebido": 9.999000099990002e-05, "suporte_sem_sinal": 9.999000099990002e-05, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9966, "input_tokens": 239, "latency_ms": 142.5119770000265} +{"id": "g0203-suporte_configuracao-curto_neutro-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_nova_linha": 9.99997000009e-07, "suporte_configuracao": 0.9973970078089766, "suporte_chip_esim": 9.999970000090001e-05, "recarga_realizar": 9.99997000009e-07, "internet_pacote_adicional": 0.00019999940000180001, "suporte_sem_sinal": 9.99997000009e-07, "internet_problema_conexao": 0.0021999934000198, "sem_correspondencia": 9.999970000090001e-05}, "confidence": 0.9905, "input_tokens": 224, "latency_ms": 130.4007820000379} +{"id": "g0203-suporte_configuracao-curto_neutro-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 1.000191036487969e-06, "internet_pacote_adicional": 1.000191036487969e-06, "fidelidade_resgate": 1.000191036487969e-06, "marketplace_pedido": 1.000191036487969e-06, "suporte_configuracao": 0.9996909409697251, "bonus_nao_recebido": 1.000191036487969e-06, "vas_consulta": 1.000191036487969e-06, "suporte_chip_esim": 0.00010001910364879691, "plano_troca": 1.000191036487969e-06, "internet_problema_conexao": 0.00020003820729759382, "beneficios_consulta": 1.000191036487969e-06, "sem_correspondencia": 1.000191036487969e-06}, "confidence": 0.9981, "input_tokens": 280, "latency_ms": 161.8727609999837} +{"id": "g0203-suporte_configuracao-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.026297370262973702, "suporte_sem_sinal": 0.09949005099490052, "suporte_chip_esim": 0.41775822417758224, "sem_correspondencia": 0.4564543545645436}, "confidence": 0.2442, "input_tokens": 138, "latency_ms": 92.4192269999935} +{"id": "g0204-suporte_configuracao-informal_abreviado-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9980991919816099, "suporte_chip_esim": 0.000199979802039994, "portabilidade": 9.998990101999698e-07, "cadastro_atualizacao": 0.000199979802039994, "suporte_sem_sinal": 0.000199979802039994, "roaming_cobranca": 9.9989901019997e-05, "internet_problema_conexao": 9.9989901019997e-05, "sem_correspondencia": 0.001099888911219967}, "confidence": 0.9924, "input_tokens": 225, "latency_ms": 148.523689000001} +{"id": "g0204-suporte_configuracao-informal_abreviado-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_consulta": 1.0002880829678945e-06, "beneficios_consulta": 1.0002880829678945e-06, "suporte_sem_sinal": 1.0002880829678945e-06, "conta_debito_automatico_digital": 1.0002880829678945e-06, "recarga_nao_creditada": 1.0002880829678945e-06, "suporte_configuracao": 0.9971871899106941, "suporte_chip_esim": 0.00020005761659357894, "internet_problema_conexao": 0.002400691399122947, "recarga_realizar": 1.0002880829678945e-06, "vas_consulta": 1.0002880829678945e-06, "cadastro_atualizacao": 1.0002880829678945e-06, "seguranca_fraude": 0.00020005761659357894, "roaming_duvida": 1.0002880829678945e-06, "portabilidade": 1.0002880829678945e-06, "conta_segunda_via": 1.0002880829678945e-06, "sem_correspondencia": 1.0002880829678945e-06}, "confidence": 0.9912, "input_tokens": 291, "latency_ms": 166.51086799998893} +{"id": "g0204-suporte_configuracao-informal_abreviado-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9999929993489393, "suporte_sem_sinal": 1.000093008649804e-06, "portabilidade": 1.000093008649804e-06, "roaming_duvida": 1.000093008649804e-06, "suporte_chip_esim": 1.000093008649804e-06, "beneficios_consulta": 1.000093008649804e-06, "internet_problema_conexao": 1.000093008649804e-06, "sem_correspondencia": 1.000093008649804e-06}, "confidence": 0.9996, "input_tokens": 226, "latency_ms": 131.68385700004137} +{"id": "g0204-suporte_configuracao-informal_abreviado-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9999850002249978, "suporte_chip_esim": 9.999850002249977e-07, "fidelidade_pontos": 9.999850002249977e-07, "negociacao_religacao": 9.999850002249977e-07, "roaming_duvida": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "recarga_saldo": 9.999850002249977e-07, "beneficios_consulta": 9.999850002249977e-07, "portabilidade": 9.999850002249977e-07, "troca_numero": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "suporte_sem_sinal": 9.999850002249977e-07, "cadastro_atualizacao": 9.999850002249977e-07, "marketplace_pedido": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 170.56638199994723} +{"id": "g0204-suporte_configuracao-informal_abreviado-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"vas_consulta": 9.999890001209994e-07, "seguranca_fraude": 9.999890001209994e-07, "suporte_configuracao": 0.9999890001209993, "recarga_realizar": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "internet_problema_conexao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "internet_consumo": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 282, "latency_ms": 158.84963599995672} +{"id": "g0204-suporte_configuracao-informal_abreviado-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9999890001209996, "internet_problema_conexao": 9.999890001209996e-07, "plano_consulta": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "plano_troca": 9.999890001209996e-07, "conta_debito_automatico_digital": 9.999890001209996e-07, "suporte_sem_sinal": 9.999890001209996e-07, "troca_numero": 9.999890001209996e-07, "suporte_chip_esim": 9.999890001209996e-07, "bonus_nao_recebido": 9.999890001209996e-07, "negociacao_divida": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9998, "input_tokens": 274, "latency_ms": 156.47818899998356} +{"id": "g0204-suporte_configuracao-informal_abreviado-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"bonus_nao_recebido": 9.99994000036e-07, "suporte_sem_sinal": 9.99994000036e-07, "suporte_configuracao": 0.9998940006359964, "suporte_chip_esim": 9.99994000036e-07, "internet_problema_conexao": 9.999940000360002e-05, "conta_vencimento": 9.99994000036e-07, "cancelamento_linha": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9993, "input_tokens": 223, "latency_ms": 132.3866099999691} +{"id": "g0204-suporte_configuracao-informal_abreviado-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.00020000000000000004, "internet_problema_conexao": 0.00020000000000000004, "suporte_configuracao": 0.9994000000000001, "sem_correspondencia": 0.00020000000000000004}, "confidence": 0.9957, "input_tokens": 145, "latency_ms": 94.62616399997614} +{"id": "g0204-suporte_configuracao-informal_abreviado-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_contestacao": 9.999930000490002e-07, "suporte_configuracao": 0.9999930000490003, "cadastro_atualizacao": 9.999930000490002e-07, "suporte_sem_sinal": 9.999930000490002e-07, "recarga_realizar": 9.999930000490002e-07, "internet_problema_conexao": 9.999930000490002e-07, "suporte_chip_esim": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9999, "input_tokens": 230, "latency_ms": 134.3656840000449} +{"id": "g0204-suporte_configuracao-informal_abreviado-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "plano_nova_linha": 9.999890001209994e-07, "suporte_configuracao": 0.9999890001209993, "internet_pacote_adicional": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 0.9999, "input_tokens": 279, "latency_ms": 159.28196800001615} +{"id": "g0204-suporte_configuracao-informal_abreviado-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "fidelidade_pontos": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "conta_debito_automatico_digital": 9.99985000224997e-07, "reclamacao_atendimento": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "suporte_configuracao": 0.9999850002249969, "internet_problema_conexao": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 162.60526100001016} +{"id": "g0204-suporte_configuracao-informal_abreviado-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.00020000000000000006, "suporte_configuracao": 0.9982000000000002, "suporte_chip_esim": 0.00020000000000000006, "seguranca_fraude": 0.00020000000000000006, "internet_problema_conexao": 0.0005000000000000001, "negociacao_divida": 0.00020000000000000006, "suporte_sem_sinal": 0.00020000000000000006, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9919, "input_tokens": 236, "latency_ms": 136.4591650000193} +{"id": "g0206-suporte_configuracao-regionalismo-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"recarga_saldo": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "suporte_configuracao": 0.9999850002249971, "suporte_sem_sinal": 9.999850002249971e-07, "marketplace_compra": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 0.9999, "input_tokens": 291, "latency_ms": 167.36473799994656} +{"id": "g0206-suporte_configuracao-regionalismo-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0003000567107183257, "internet_problema_conexao": 0.0002000378071455505, "suporte_sem_sinal": 0.00010001890357277525, "roaming_pacote": 1.0001890357277524e-06, "plano_troca": 1.0001890357277524e-06, "negociacao_divida": 1.0001890357277524e-06, "beneficios_consulta": 1.0001890357277524e-06, "recarga_nao_creditada": 1.0001890357277524e-06, "conta_pagamento_confirmacao": 1.0001890357277524e-06, "fidelidade_resgate": 1.0001890357277524e-06, "conta_vencimento": 1.0001890357277524e-06, "suporte_configuracao": 0.9992888655955975, "negociacao_religacao": 1.0001890357277524e-06, "bonus_nao_recebido": 1.0001890357277524e-06, "recarga_saldo": 1.0001890357277524e-06, "sem_correspondencia": 0.00010001890357277525}, "confidence": 0.9968, "input_tokens": 294, "latency_ms": 167.56275399995957} +{"id": "g0206-suporte_configuracao-regionalismo-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 1.0000930086498043e-06, "suporte_sem_sinal": 1.0000930086498043e-06, "parceiros_ofertas": 1.0000930086498043e-06, "internet_problema_conexao": 1.0000930086498043e-06, "conta_segunda_via": 1.0000930086498043e-06, "suporte_configuracao": 0.9999929993489394, "seguranca_perda_roubo": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9997, "input_tokens": 238, "latency_ms": 138.67071900000383} +{"id": "g0206-suporte_configuracao-regionalismo-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 1.0002940864614196e-06, "suporte_chip_esim": 1.0002940864614196e-06, "suporte_configuracao": 0.9993938217836044, "seguranca_fraude": 1.0002940864614196e-06, "internet_consumo": 0.00010002940864614198, "seguranca_perda_roubo": 1.0002940864614196e-06, "internet_problema_conexao": 0.00010002940864614198, "bonus_nao_recebido": 1.0002940864614196e-06, "suporte_sem_sinal": 0.00020005881729228395, "recarga_realizar": 1.0002940864614196e-06, "vas_contratacao": 0.00010002940864614198, "sem_correspondencia": 0.00010002940864614198}, "confidence": 0.9964, "input_tokens": 285, "latency_ms": 172.39411899998913} +{"id": "g0206-suporte_configuracao-regionalismo-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9994970518036645, "internet_problema_conexao": 0.00019997940212158153, "portabilidade": 9.998970106079077e-05, "suporte_chip_esim": 9.998970106079077e-05, "marketplace_pedido": 9.998970106079076e-07, "suporte_sem_sinal": 9.998970106079077e-05, "parceiros_ofertas": 9.998970106079076e-07, "sem_correspondencia": 9.998970106079076e-07}, "confidence": 0.9979, "input_tokens": 231, "latency_ms": 168.3629519999954} +{"id": "g0206-suporte_configuracao-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"recarga_saldo": 0.0670932906709329, "suporte_sem_sinal": 0.0035996400359963993, "seguranca_perda_roubo": 0.4481551844815517, "conta_debito_automatico_digital": 0.08909109089091088, "plano_consulta": 0.028797120287971194, "conta_explicacao": 0.042895710428957096, "suporte_chip_esim": 0.1931806819318068, "atendimento_humano": 0.021997800219977996, "vas_cancelamento": 0.0036996300369963, "internet_consumo": 0.037096290370962896, "internet_problema_conexao": 0.024797520247975196, "sem_correspondencia": 0.039596040395960395}, "confidence": 0.2845, "input_tokens": 288, "latency_ms": 174.2138310000314} +{"id": "g0206-suporte_configuracao-regionalismo-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"negociacao_divida": 1.000085007225614e-06, "conta_explicacao": 1.000085007225614e-06, "vas_consulta": 1.000085007225614e-06, "fidelidade_pontos": 1.000085007225614e-06, "suporte_sem_sinal": 1.000085007225614e-06, "fidelidade_resgate": 1.000085007225614e-06, "cancelamento_linha": 1.000085007225614e-06, "recarga_realizar": 1.000085007225614e-06, "troca_numero": 1.000085007225614e-06, "suporte_chip_esim": 1.000085007225614e-06, "suporte_configuracao": 0.9999849987248915, "internet_problema_conexao": 1.000085007225614e-06, "conta_segunda_via": 1.000085007225614e-06, "parceiros_ofertas": 1.000085007225614e-06, "marketplace_compra": 1.000085007225614e-06, "sem_correspondencia": 1.000085007225614e-06}, "confidence": 0.9994, "input_tokens": 286, "latency_ms": 164.8308520000228} +{"id": "g0206-suporte_configuracao-regionalismo-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9925960296158814, "suporte_sem_sinal": 9.999960000159999e-05, "internet_problema_conexao": 9.999960000159999e-07, "beneficios_consulta": 9.999960000159999e-07, "roaming_pacote": 9.999960000159999e-07, "vas_contratacao": 0.007199971200115198, "suporte_chip_esim": 9.999960000159999e-05, "sem_correspondencia": 9.999960000159999e-07}, "confidence": 0.9782, "input_tokens": 226, "latency_ms": 131.1849109999912} +{"id": "g0206-suporte_configuracao-regionalismo-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 9.999930000490002e-07, "suporte_configuracao": 0.9999930000490003, "plano_consulta": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "internet_problema_conexao": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "suporte_sem_sinal": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 136.83016900000666} +{"id": "g0206-suporte_configuracao-regionalismo-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_divida": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "internet_problema_conexao": 0.9999850002249971, "conta_pagamento_confirmacao": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "suporte_sem_sinal": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 297, "latency_ms": 166.1060920000068} +{"id": "g0206-suporte_configuracao-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.5624, "suporte_sem_sinal": 0.0388, "internet_problema_conexao": 0.0594, "sem_correspondencia": 0.3394}, "confidence": 0.29, "input_tokens": 146, "latency_ms": 95.23380600001019} +{"id": "g0206-suporte_configuracao-regionalismo-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 9.99997000009e-07, "internet_problema_conexao": 9.99997000009e-07, "suporte_configuracao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9997, "input_tokens": 151, "latency_ms": 104.72624099998029} +{"id": "g0210-suporte_chip_esim-curto_neutro-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"vas_contratacao": 9.999860001959975e-07, "recarga_nao_creditada": 9.999860001959975e-07, "suporte_configuracao": 9.999860001959975e-07, "negociacao_divida": 9.999860001959975e-07, "internet_consumo": 9.999860001959975e-07, "conta_vencimento": 9.999860001959975e-07, "portabilidade": 9.999860001959976e-05, "seguranca_perda_roubo": 9.999860001959975e-07, "cadastro_atualizacao": 9.999860001959975e-07, "roaming_pacote": 9.999860001959975e-07, "atendimento_humano": 9.999860001959975e-07, "suporte_chip_esim": 0.999886001595978, "conta_explicacao": 9.999860001959975e-07, "suporte_sem_sinal": 9.999860001959975e-07, "troca_numero": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9995, "input_tokens": 282, "latency_ms": 159.36161799999127} +{"id": "g0210-suporte_chip_esim-curto_neutro-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"roaming_cobranca": 0.011198880111988802, "plano_consulta": 0.0112988701129887, "suporte_chip_esim": 0.8028197180281972, "negociacao_religacao": 0.0106989301069893, "suporte_sem_sinal": 0.010498950104989501, "seguranca_perda_roubo": 0.021097890210978902, "internet_problema_conexao": 0.0534946505349465, "recarga_saldo": 0.010798920107989201, "suporte_configuracao": 0.0173982601739826, "desconto_retencao": 0.010798920107989201, "vas_cancelamento": 0.011098890110988902, "sem_correspondencia": 0.0287971202879712}, "confidence": 0.625, "input_tokens": 282, "latency_ms": 162.19867900002782} +{"id": "g0210-suporte_chip_esim-curto_neutro-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.0027997200279972004, "suporte_configuracao": 0.0036996300369963007, "seguranca_perda_roubo": 0.0040995900409959, "recarga_saldo": 0.00019998000199980003, "portabilidade": 0.0016998300169983002, "roaming_cobranca": 0.00019998000199980003, "roaming_duvida": 0.00019998000199980003, "conta_pagamento_confirmacao": 9.999000099990002e-05, "plano_nova_linha": 0.0005999400059994001, "plano_consulta": 0.00019998000199980003, "fidelidade_pontos": 0.00019998000199980003, "conta_debito_automatico_digital": 0.00019998000199980003, "fidelidade_resgate": 0.00019998000199980003, "suporte_chip_esim": 0.9852014798520148, "suporte_sem_sinal": 0.00019998000199980003, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9622, "input_tokens": 285, "latency_ms": 161.8037609999874} +{"id": "g0210-suporte_chip_esim-curto_neutro-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.0004000000000000001, "roaming_pacote": 0.0007000000000000001, "plano_consulta": 0.0004000000000000001, "suporte_sem_sinal": 0.0006000000000000001, "suporte_configuracao": 0.6192000000000001, "desconto_retencao": 0.0004000000000000001, "suporte_chip_esim": 0.37460000000000004, "seguranca_fraude": 0.0004000000000000001, "vas_contratacao": 0.0014000000000000002, "fidelidade_pontos": 0.0004000000000000001, "conta_segunda_via": 0.0007000000000000001, "sem_correspondencia": 0.0008000000000000001}, "confidence": 0.7144, "input_tokens": 279, "latency_ms": 158.98550399998612} +{"id": "g0210-suporte_chip_esim-curto_neutro-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0019001900190019003, "marketplace_compra": 0.0009000900090009, "seguranca_perda_roubo": 0.0008000800080008001, "conta_debito_automatico_digital": 0.0008000800080008001, "suporte_chip_esim": 0.992999299929993, "suporte_sem_sinal": 0.0009000900090009, "conta_vencimento": 0.0008000800080008001, "sem_correspondencia": 0.0009000900090009}, "confidence": 0.9734, "input_tokens": 235, "latency_ms": 136.8092079999883} +{"id": "g0210-suporte_chip_esim-curto_neutro-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.007099290070992901, "suporte_configuracao": 0.5534446555344466, "cancelamento_linha": 0.004199580041995801, "negociacao_divida": 0.004199580041995801, "suporte_sem_sinal": 0.0040995900409959, "suporte_chip_esim": 0.41845815418458154, "conta_debito_automatico_digital": 0.004199580041995801, "sem_correspondencia": 0.004299570042995701}, "confidence": 0.5953, "input_tokens": 235, "latency_ms": 137.2158210000407} +{"id": "g0210-suporte_chip_esim-curto_neutro-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.8446, "seguranca_perda_roubo": 0.0263, "suporte_configuracao": 0.0284, "sem_correspondencia": 0.1007}, "confidence": 0.5883, "input_tokens": 144, "latency_ms": 93.57362700001204} +{"id": "g0210-suporte_chip_esim-curto_neutro-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 29, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9047000000000003, "suporte_sem_sinal": 0.0007000000000000002, "roaming_duvida": 0.0005000000000000002, "parceiros_ofertas": 0.0005000000000000002, "suporte_chip_esim": 0.09210000000000003, "seguranca_perda_roubo": 0.0005000000000000002, "negociacao_divida": 0.0005000000000000002, "sem_correspondencia": 0.0005000000000000002}, "confidence": 0.839, "input_tokens": 229, "latency_ms": 133.3736010000166} +{"id": "g0210-suporte_chip_esim-curto_neutro-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_compra": 0.00020003840737421586, "recarga_realizar": 0.0004000768147484317, "vas_contratacao": 1.0001920368710792e-06, "vas_cancelamento": 1.0001920368710792e-06, "vas_consulta": 1.0001920368710792e-06, "desconto_retencao": 1.0001920368710792e-06, "roaming_duvida": 1.0001920368710792e-06, "suporte_chip_esim": 0.9979916143899629, "plano_troca": 1.0001920368710792e-06, "conta_vencimento": 1.0001920368710792e-06, "suporte_sem_sinal": 0.00010001920368710793, "roaming_cobranca": 0.00010001920368710793, "seguranca_perda_roubo": 0.0007001344258097554, "suporte_configuracao": 0.00020003840737421586, "marketplace_pedido": 1.0001920368710792e-06, "sem_correspondencia": 0.0003000576110613237}, "confidence": 0.9925, "input_tokens": 285, "latency_ms": 167.08033899999464} +{"id": "g0210-suporte_chip_esim-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 23, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"troca_numero": 0.00010002000400080017, "conta_debito_automatico_digital": 0.00010002000400080017, "conta_pagamento_confirmacao": 0.00010002000400080017, "suporte_configuracao": 0.9981996399279857, "suporte_sem_sinal": 0.00010002000400080017, "seguranca_perda_roubo": 0.001200240048009602, "parceiros_ofertas": 0.00010002000400080017, "sem_correspondencia": 0.00010002000400080017}, "confidence": 0.9916, "input_tokens": 222, "latency_ms": 130.69686500000444} +{"id": "g0210-suporte_chip_esim-curto_neutro-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"marketplace_pedido": 0.017000000000000005, "seguranca_perda_roubo": 0.40770000000000006, "cadastro_atualizacao": 0.030600000000000002, "internet_pacote_adicional": 0.16420000000000004, "suporte_configuracao": 0.03370000000000001, "suporte_sem_sinal": 0.015600000000000001, "suporte_chip_esim": 0.30860000000000004, "sem_correspondencia": 0.022600000000000002}, "confidence": 0.2949, "input_tokens": 228, "latency_ms": 131.050474999995} +{"id": "g0210-suporte_chip_esim-curto_neutro-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0015001500150015003, "suporte_chip_esim": 0.9948994899489949, "seguranca_perda_roubo": 0.0017001700170017002, "sem_correspondencia": 0.0019001900190019003}, "confidence": 0.9727, "input_tokens": 149, "latency_ms": 98.08016499999894} +{"id": "g0211-suporte_chip_esim-informal_abreviado-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.015501550155015503, "marketplace_compra": 0.00010001000100010003, "vas_consulta": 0.00020002000200020005, "internet_pacote_adicional": 0.0006000600060006001, "plano_consulta": 0.00020002000200020005, "suporte_sem_sinal": 0.00030003000300030005, "atendimento_humano": 0.00010001000100010003, "cadastro_atualizacao": 0.00010001000100010003, "plano_nova_linha": 0.00010001000100010003, "suporte_chip_esim": 0.9823982398239824, "seguranca_perda_roubo": 0.00010001000100010003, "sem_correspondencia": 0.00030003000300030005}, "confidence": 0.9597, "input_tokens": 295, "latency_ms": 166.21332500000108} +{"id": "g0211-suporte_chip_esim-informal_abreviado-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.9658068386322733, "suporte_configuracao": 0.0017996400719856025, "suporte_sem_sinal": 0.0019996000799840027, "seguranca_perda_roubo": 0.007898420315936811, "roaming_duvida": 0.0036992601479704052, "fidelidade_pontos": 0.0025994801039792037, "conta_segunda_via": 0.0038992201559688053, "sem_correspondencia": 0.012297540491901618}, "confidence": 0.9006, "input_tokens": 258, "latency_ms": 146.81793400001197} +{"id": "g0211-suporte_chip_esim-informal_abreviado-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0171, "suporte_sem_sinal": 0.009, "atendimento_humano": 0.2133, "recarga_nao_creditada": 0.0074, "seguranca_perda_roubo": 0.1626, "conta_pagamento_confirmacao": 0.0081, "suporte_chip_esim": 0.5443, "sem_correspondencia": 0.0382}, "confidence": 0.3903, "input_tokens": 250, "latency_ms": 142.25351599998248} +{"id": "g0211-suporte_chip_esim-informal_abreviado-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"vas_contratacao": 1.0000870075696584e-06, "internet_problema_conexao": 0.0002000174015139317, "negociacao_religacao": 1.0000870075696584e-06, "roaming_duvida": 1.0000870075696584e-06, "fidelidade_pontos": 1.0000870075696584e-06, "recarga_nao_creditada": 0.00010000870075696585, "suporte_sem_sinal": 1.0000870075696584e-06, "conta_pagamento_confirmacao": 1.0000870075696584e-06, "roaming_cobranca": 1.0000870075696584e-06, "seguranca_fraude": 1.0000870075696584e-06, "conta_segunda_via": 1.0000870075696584e-06, "marketplace_pedido": 1.0000870075696584e-06, "suporte_configuracao": 0.9996869727666305, "plano_nova_linha": 1.0000870075696584e-06, "seguranca_perda_roubo": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9985, "input_tokens": 301, "latency_ms": 171.37989399998332} +{"id": "g0211-suporte_chip_esim-informal_abreviado-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_segunda_via": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "internet_problema_conexao": 9.999850002249967e-07, "cancelamento_linha": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "recarga_nao_creditada": 9.999850002249967e-07, "seguranca_perda_roubo": 9.999850002249967e-07, "vas_cancelamento": 9.999850002249967e-07, "troca_numero": 9.999850002249967e-07, "suporte_sem_sinal": 9.999850002249967e-07, "suporte_configuracao": 9.999850002249967e-07, "suporte_chip_esim": 0.9999850002249967, "internet_pacote_adicional": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 165.47671800003627} +{"id": "g0211-suporte_chip_esim-informal_abreviado-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.000700140028005601, "suporte_chip_esim": 0.7299459891978395, "reclamacao_atendimento": 0.000700140028005601, "internet_problema_conexao": 0.0010002000400080014, "roaming_pacote": 0.000700140028005601, "suporte_sem_sinal": 0.000700140028005601, "suporte_configuracao": 0.2655531106221244, "sem_correspondencia": 0.000700140028005601}, "confidence": 0.7041, "input_tokens": 244, "latency_ms": 139.01492399998006} +{"id": "g0211-suporte_chip_esim-informal_abreviado-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"cadastro_atualizacao": 0.0034, "conta_segunda_via": 0.0188, "suporte_configuracao": 0.0014, "roaming_duvida": 0.0039, "marketplace_pedido": 0.0013, "vas_cancelamento": 0.007, "suporte_chip_esim": 0.8909, "seguranca_perda_roubo": 0.0261, "conta_debito_automatico_digital": 0.0015, "bonus_nao_recebido": 0.0012, "parceiros_ofertas": 0.0019, "negociacao_divida": 0.0013, "vas_consulta": 0.0065, "plano_nova_linha": 0.0012, "suporte_sem_sinal": 0.0016, "sem_correspondencia": 0.032}, "confidence": 0.7959, "input_tokens": 302, "latency_ms": 168.72954799998752} +{"id": "g0211-suporte_chip_esim-informal_abreviado-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.1679167916791679, "seguranca_perda_roubo": 0.025402540254025403, "suporte_chip_esim": 0.6299629962996299, "sem_correspondencia": 0.1767176717671767}, "confidence": 0.2856, "input_tokens": 166, "latency_ms": 104.97491399996761} +{"id": "g0211-suporte_chip_esim-informal_abreviado-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.030096990300969902, "suporte_chip_esim": 0.7039296070392961, "suporte_configuracao": 0.19808019198080193, "sem_correspondencia": 0.06789321067893211}, "confidence": 0.3827, "input_tokens": 160, "latency_ms": 112.537207999992} +{"id": "g0211-suporte_chip_esim-informal_abreviado-09-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_sem_sinal": 9.999000099990002e-05, "suporte_chip_esim": 0.9992000799920008, "seguranca_perda_roubo": 9.999000099990002e-05, "suporte_configuracao": 9.999000099990002e-05, "vas_cancelamento": 9.999000099990002e-05, "internet_pacote_adicional": 9.999000099990002e-05, "beneficios_consulta": 9.999000099990002e-05, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9967, "input_tokens": 245, "latency_ms": 164.10947299999634} +{"id": "g0211-suporte_chip_esim-informal_abreviado-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0022002200220022005, "suporte_chip_esim": 0.8917891789178918, "suporte_configuracao": 0.10391039103910392, "sem_correspondencia": 0.0021002100210021}, "confidence": 0.7374, "input_tokens": 162, "latency_ms": 120.37555699998848} +{"id": "g0211-suporte_chip_esim-informal_abreviado-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0004999500049995, "recarga_nao_creditada": 0.00019998000199980003, "suporte_sem_sinal": 9.999000099990002e-05, "vas_contratacao": 9.999000099990002e-05, "roaming_cobranca": 9.999000099990002e-05, "bonus_nao_recebido": 9.999000099990002e-05, "suporte_chip_esim": 0.9974002599740026, "seguranca_perda_roubo": 0.0007999200079992001, "conta_explicacao": 0.00019998000199980003, "plano_troca": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.991, "input_tokens": 296, "latency_ms": 183.84208399999125} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.00039996000399960006, "suporte_configuracao": 0.0010998900109989002, "suporte_chip_esim": 0.9966003399660034, "sem_correspondencia": 0.0018998100189981002}, "confidence": 0.9815, "input_tokens": 150, "latency_ms": 98.46828199999891} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 151, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_debito_automatico_digital": 0.00019998000199980003, "suporte_sem_sinal": 0.00029997000299970003, "seguranca_perda_roubo": 0.9866013398660134, "suporte_configuracao": 0.0006999300069993001, "recarga_nao_creditada": 0.00029997000299970003, "conta_segunda_via": 0.00019998000199980003, "suporte_chip_esim": 0.009799020097990201, "sem_correspondencia": 0.0018998100189981002}, "confidence": 0.96, "input_tokens": 265, "latency_ms": 151.93076200000633} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 9.997000899730082e-05, "conta_pagamento_confirmacao": 0.0028991302609217232, "suporte_sem_sinal": 9.997000899730082e-05, "marketplace_pedido": 9.997000899730082e-05, "suporte_chip_esim": 0.9938018594421674, "troca_numero": 0.0005998200539838048, "desconto_retencao": 9.997000899730082e-05, "conta_vencimento": 9.997000899730082e-05, "atendimento_humano": 9.997000899730082e-05, "conta_debito_automatico_digital": 9.997000899730082e-05, "cadastro_atualizacao": 9.997000899730082e-05, "seguranca_fraude": 9.997000899730082e-05, "cancelamento_linha": 9.997000899730082e-05, "seguranca_perda_roubo": 9.997000899730082e-05, "suporte_configuracao": 0.0013995801259622115, "sem_correspondencia": 0.00019994001799460164}, "confidence": 0.9835, "input_tokens": 287, "latency_ms": 165.39023399997177} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9999930000490003, "suporte_sem_sinal": 9.999930000490002e-07, "marketplace_pedido": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "suporte_chip_esim": 9.999930000490002e-07, "seguranca_perda_roubo": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 249, "latency_ms": 142.79647499995463} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"conta_vencimento": 1.0000910082817534e-06, "conta_debito_automatico_digital": 0.00010000910082817536, "suporte_configuracao": 0.9986908808701591, "marketplace_compra": 1.0000910082817534e-06, "suporte_sem_sinal": 0.0005000455041408768, "fidelidade_pontos": 1.0000910082817534e-06, "portabilidade": 1.0000910082817534e-06, "internet_pacote_adicional": 0.000300027302484526, "conta_segunda_via": 1.0000910082817534e-06, "conta_explicacao": 1.0000910082817534e-06, "vas_consulta": 1.0000910082817534e-06, "plano_troca": 1.0000910082817534e-06, "vas_contratacao": 0.00010000910082817536, "internet_consumo": 0.0002000182016563507, "seguranca_perda_roubo": 1.0000910082817534e-06, "sem_correspondencia": 0.00010000910082817536}, "confidence": 0.9952, "input_tokens": 291, "latency_ms": 164.81784799998422} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_chip_esim": 0.00020001880176736612, "suporte_sem_sinal": 1.0000940088368305e-06, "beneficios_consulta": 1.0000940088368305e-06, "internet_consumo": 0.9997939806341795, "suporte_configuracao": 1.0000940088368305e-06, "conta_explicacao": 1.0000940088368305e-06, "seguranca_perda_roubo": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.9985, "input_tokens": 239, "latency_ms": 142.46053900001243} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"plano_consulta": 0.0006001200240048011, "conta_segunda_via": 0.0007001400280056013, "bonus_nao_recebido": 0.0004000800160032008, "suporte_configuracao": 0.0033006601320264063, "roaming_pacote": 0.0004000800160032008, "suporte_chip_esim": 0.930086017203441, "beneficios_consulta": 0.000500100020004001, "fidelidade_pontos": 0.000500100020004001, "cancelamento_linha": 0.03640728145629127, "seguranca_perda_roubo": 0.01510302060412083, "recarga_saldo": 0.0007001400280056013, "internet_problema_conexao": 0.007001400280056014, "suporte_sem_sinal": 0.0008001600320064016, "vas_consulta": 0.000500100020004001, "negociacao_religacao": 0.000500100020004001, "sem_correspondencia": 0.002500500100020005}, "confidence": 0.8692, "input_tokens": 289, "latency_ms": 161.58850199997232} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 9.999900000999993e-07, "troca_numero": 9.999900000999994e-05, "seguranca_fraude": 9.999900000999993e-07, "conta_explicacao": 9.999900000999993e-07, "conta_vencimento": 9.999900000999993e-07, "cadastro_atualizacao": 9.999900000999993e-07, "suporte_chip_esim": 9.999900000999993e-07, "reclamacao_atendimento": 0.9998900010999894, "conta_debito_automatico_digital": 9.999900000999993e-07, "conta_contestacao": 9.999900000999993e-07, "beneficios_consulta": 9.999900000999993e-07, "sem_correspondencia": 9.999900000999993e-07}, "confidence": 0.9996, "input_tokens": 282, "latency_ms": 158.6609480000334} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"fidelidade_pontos": 9.999860001959973e-05, "parceiros_ofertas": 9.999860001959973e-07, "suporte_configuracao": 9.999860001959973e-07, "suporte_sem_sinal": 9.999860001959973e-07, "plano_nova_linha": 9.999860001959973e-07, "vas_consulta": 9.999860001959973e-07, "seguranca_fraude": 9.999860001959973e-07, "vas_cancelamento": 9.999860001959973e-07, "beneficios_consulta": 9.999860001959973e-07, "recarga_realizar": 9.999860001959973e-07, "seguranca_perda_roubo": 9.999860001959973e-07, "internet_problema_conexao": 9.999860001959973e-07, "desconto_retencao": 9.999860001959973e-07, "conta_pagamento_confirmacao": 9.999860001959973e-07, "suporte_chip_esim": 0.9998860015959777, "sem_correspondencia": 9.999860001959973e-07}, "confidence": 0.9995, "input_tokens": 289, "latency_ms": 163.1882259999884} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.16881688168816883, "seguranca_perda_roubo": 0.15031503150315031, "marketplace_pedido": 0.004100410041004101, "conta_debito_automatico_digital": 0.0017001700170017002, "bonus_nao_recebido": 0.0025002500250025004, "suporte_configuracao": 0.0018001800180018, "plano_nova_linha": 0.0047004700470047005, "marketplace_compra": 0.0025002500250025004, "conta_contestacao": 0.6505650565056506, "parceiros_ofertas": 0.0016001600160016002, "suporte_sem_sinal": 0.0018001800180018, "sem_correspondencia": 0.0096009600960096}, "confidence": 0.5848, "input_tokens": 299, "latency_ms": 168.0871990000128} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 1.0002910847056494e-06, "recarga_nao_creditada": 0.0003000873254116948, "conta_vencimento": 1.0002910847056494e-06, "beneficios_consulta": 1.0002910847056494e-06, "vas_contratacao": 1.0002910847056494e-06, "reclamacao_atendimento": 1.0002910847056494e-06, "troca_numero": 1.0002910847056494e-06, "seguranca_perda_roubo": 1.0002910847056494e-06, "suporte_chip_esim": 0.9995908809463554, "suporte_sem_sinal": 1.0002910847056494e-06, "suporte_configuracao": 0.00010002910847056494, "sem_correspondencia": 1.0002910847056494e-06}, "confidence": 0.9973, "input_tokens": 277, "latency_ms": 156.89364600001454} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "seguranca_perda_roubo": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "seguranca_fraude": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "recarga_nao_creditada": 0.9999890001209989, "suporte_configuracao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 172.92460599998094} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_problema_conexao": 0.285028502850285, "marketplace_pedido": 0.0021002100210021, "conta_segunda_via": 0.0021002100210021, "conta_contestacao": 0.0021002100210021, "plano_consulta": 0.0038003800380038005, "suporte_chip_esim": 0.0021002100210021, "conta_debito_automatico_digital": 0.0023002300230023, "seguranca_fraude": 0.11231123112311231, "portabilidade": 0.0021002100210021, "seguranca_perda_roubo": 0.5817581758175817, "roaming_cobranca": 0.0022002200220022005, "sem_correspondencia": 0.0021002100210021}, "confidence": 0.5795, "input_tokens": 287, "latency_ms": 163.18505000003825} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.1766, "seguranca_fraude": 0.5142, "suporte_chip_esim": 0.1437, "sem_correspondencia": 0.1655}, "confidence": 0.1166, "input_tokens": 159, "latency_ms": 102.70658000001731} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_pagamento_confirmacao": 0.0004999999999999999, "conta_segunda_via": 0.0006999999999999999, "internet_problema_conexao": 0.8003999999999998, "seguranca_perda_roubo": 0.024699999999999993, "marketplace_compra": 0.0006999999999999999, "plano_nova_linha": 0.0007999999999999998, "vas_contratacao": 0.0016999999999999995, "recarga_realizar": 0.0007999999999999998, "suporte_chip_esim": 0.0007999999999999998, "atendimento_humano": 0.03389999999999999, "conta_debito_automatico_digital": 0.0006999999999999999, "bonus_nao_recebido": 0.0006999999999999999, "seguranca_fraude": 0.13129999999999997, "recarga_saldo": 0.0007999999999999998, "plano_consulta": 0.0006999999999999999, "sem_correspondencia": 0.0007999999999999998}, "confidence": 0.7406, "input_tokens": 296, "latency_ms": 162.7264910000008} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.06480000000000001, "vas_contratacao": 0.07080000000000002, "seguranca_perda_roubo": 0.06480000000000001, "roaming_cobranca": 0.29860000000000003, "seguranca_fraude": 0.06480000000000001, "bonus_nao_recebido": 0.048400000000000006, "conta_explicacao": 0.07040000000000002, "conta_vencimento": 0.06860000000000001, "suporte_chip_esim": 0.06490000000000001, "conta_contestacao": 0.06830000000000001, "negociacao_divida": 0.047900000000000005, "sem_correspondencia": 0.06770000000000001}, "confidence": 0.08, "input_tokens": 290, "latency_ms": 161.4703569999847} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0645, "seguranca_fraude": 0.121, "suporte_chip_esim": 0.7778, "sem_correspondencia": 0.0367}, "confidence": 0.4596, "input_tokens": 155, "latency_ms": 100.2386189999811} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.7189, "suporte_chip_esim": 0.0119, "seguranca_fraude": 0.2592, "sem_correspondencia": 0.01}, "confidence": 0.505, "input_tokens": 156, "latency_ms": 98.72485699997924} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9386000000000001, "suporte_chip_esim": 0.0013000000000000002, "seguranca_fraude": 0.05890000000000001, "sem_correspondencia": 0.0012000000000000001}, "confidence": 0.8247, "input_tokens": 155, "latency_ms": 102.1340949999967} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"seguranca_fraude": 0.0527947205279472, "plano_nova_linha": 0.8725127487251275, "suporte_chip_esim": 0.0051994800519948, "roaming_cobranca": 0.0020997900209979003, "conta_segunda_via": 0.0018998100189981002, "internet_pacote_adicional": 0.001999800019998, "seguranca_perda_roubo": 0.028697130286971302, "internet_problema_conexao": 0.0018998100189981002, "cadastro_atualizacao": 0.001999800019998, "desconto_retencao": 0.001999800019998, "fidelidade_pontos": 0.023897610238976102, "sem_correspondencia": 0.004999500049995001}, "confidence": 0.7614, "input_tokens": 286, "latency_ms": 161.63451900001746} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.0009, "suporte_chip_esim": 0.0009, "seguranca_perda_roubo": 0.6664, "internet_pacote_adicional": 0.0009, "marketplace_pedido": 0.0009, "cadastro_atualizacao": 0.0009, "parceiros_ofertas": 0.0009, "recarga_saldo": 0.0009, "troca_numero": 0.0256, "vas_consulta": 0.0009, "seguranca_fraude": 0.2999, "sem_correspondencia": 0.0009}, "confidence": 0.6852, "input_tokens": 275, "latency_ms": 156.57432100005053} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"internet_consumo": 0.00010003000900270082, "seguranca_perda_roubo": 0.010903270981294389, "seguranca_fraude": 0.9067720316094829, "marketplace_pedido": 0.00010003000900270082, "internet_pacote_adicional": 0.00010003000900270082, "portabilidade": 0.0012003601080324098, "roaming_duvida": 0.00010003000900270082, "atendimento_humano": 0.0370111033309993, "cadastro_atualizacao": 0.00010003000900270082, "suporte_chip_esim": 0.04341302390717216, "parceiros_ofertas": 0.00010003000900270082, "sem_correspondencia": 0.00010003000900270082}, "confidence": 0.8337, "input_tokens": 281, "latency_ms": 158.29357100000152} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.5104000000000001, "fidelidade_pontos": 0.0033000000000000004, "conta_explicacao": 0.0020000000000000005, "seguranca_fraude": 0.08960000000000001, "seguranca_perda_roubo": 0.38710000000000006, "suporte_chip_esim": 0.0031000000000000003, "marketplace_compra": 0.0020000000000000005, "sem_correspondencia": 0.0025000000000000005}, "confidence": 0.5173, "input_tokens": 236, "latency_ms": 136.99600399996825} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.2479, "suporte_chip_esim": 0.2456, "seguranca_perda_roubo": 0.2459, "sem_correspondencia": 0.2606}, "confidence": 0.0002, "input_tokens": 158, "latency_ms": 101.29355999998779} +{"id": "g0220-seguranca_perda_roubo-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"marketplace_compra": 0.00039984006397441045, "internet_consumo": 0.0008996401439424235, "seguranca_fraude": 0.9867053178728513, "recarga_realizar": 0.00039984006397441045, "conta_explicacao": 0.00039984006397441045, "suporte_sem_sinal": 0.000499800079968013, "conta_debito_automatico_digital": 0.00039984006397441045, "portabilidade": 0.00039984006397441045, "suporte_chip_esim": 0.00039984006397441045, "troca_numero": 0.00039984006397441045, "roaming_pacote": 0.000499800079968013, "conta_contestacao": 0.00039984006397441045, "marketplace_pedido": 0.00039984006397441045, "vas_cancelamento": 0.006997201119552183, "cadastro_atualizacao": 0.00039984006397441045, "sem_correspondencia": 0.00039984006397441045}, "confidence": 0.9664, "input_tokens": 289, "latency_ms": 161.940560000005} +{"id": "g0220-seguranca_perda_roubo-regionalismo-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.3687000000000001, "reclamacao_atendimento": 0.00020000000000000004, "recarga_nao_creditada": 0.00020000000000000004, "recarga_realizar": 0.00020000000000000004, "seguranca_fraude": 0.28820000000000007, "suporte_chip_esim": 0.010200000000000002, "conta_explicacao": 0.00020000000000000004, "vas_cancelamento": 0.00020000000000000004, "seguranca_perda_roubo": 0.3269000000000001, "internet_pacote_adicional": 0.0009000000000000001, "atendimento_humano": 0.0006000000000000001, "internet_consumo": 0.0009000000000000001, "bonus_nao_recebido": 0.00020000000000000004, "plano_nova_linha": 0.00020000000000000004, "plano_consulta": 0.00020000000000000004, "sem_correspondencia": 0.0020000000000000005}, "confidence": 0.5736, "input_tokens": 290, "latency_ms": 164.83951899999738} +{"id": "g0220-seguranca_perda_roubo-regionalismo-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"portabilidade": 0.0015003000600120023, "suporte_chip_esim": 0.001300260052010402, "reclamacao_atendimento": 0.0011002200440088019, "conta_vencimento": 0.0011002200440088019, "roaming_duvida": 0.005201040208041608, "plano_troca": 0.0010002000400080016, "seguranca_perda_roubo": 0.8797759551910382, "recarga_saldo": 0.0010002000400080016, "desconto_retencao": 0.0011002200440088019, "troca_numero": 0.0014002800560112022, "seguranca_fraude": 0.09761952390478096, "internet_problema_conexao": 0.0036007201440288058, "fidelidade_resgate": 0.0011002200440088019, "internet_pacote_adicional": 0.0011002200440088019, "recarga_nao_creditada": 0.0010002000400080016, "sem_correspondencia": 0.0011002200440088019}, "confidence": 0.8262, "input_tokens": 292, "latency_ms": 161.88495400001557} +{"id": "g0220-seguranca_perda_roubo-regionalismo-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.05971791537461241, "suporte_chip_esim": 0.0007002100630189059, "reclamacao_atendimento": 0.0003000900270081025, "portabilidade": 0.0003000900270081025, "seguranca_fraude": 0.9179753926177856, "fidelidade_resgate": 0.0003000900270081025, "negociacao_divida": 0.0003000900270081025, "vas_consulta": 0.0003000900270081025, "conta_explicacao": 0.0003000900270081025, "parceiros_ofertas": 0.0003000900270081025, "recarga_realizar": 0.0003000900270081025, "marketplace_compra": 0.0004001200360108034, "conta_debito_automatico_digital": 0.0003000900270081025, "atendimento_humano": 0.0003000900270081025, "cancelamento_linha": 0.01760528158447535, "sem_correspondencia": 0.000600180054016205}, "confidence": 0.8711, "input_tokens": 291, "latency_ms": 164.44124299999885} +{"id": "g0220-seguranca_perda_roubo-regionalismo-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.0006998600279944011, "cancelamento_linha": 0.0009998000399920016, "seguranca_perda_roubo": 0.3639272145570886, "roaming_pacote": 0.0005998800239952009, "fidelidade_resgate": 0.0014997000599880025, "portabilidade": 0.10747850429914017, "conta_debito_automatico_digital": 0.016296740651869625, "parceiros_ofertas": 0.00029994001199760045, "vas_consulta": 0.00029994001199760045, "internet_problema_conexao": 0.05298940211957608, "bonus_nao_recebido": 0.00029994001199760045, "suporte_chip_esim": 0.005498900219956008, "beneficios_consulta": 0.00029994001199760045, "conta_explicacao": 0.001799640071985603, "seguranca_fraude": 0.4439112177564487, "sem_correspondencia": 0.0030993801239752048}, "confidence": 0.5372, "input_tokens": 290, "latency_ms": 162.35105799995608} +{"id": "g0220-seguranca_perda_roubo-regionalismo-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"suporte_sem_sinal": 0.0006999300069993002, "plano_nova_linha": 0.00039996000399960017, "seguranca_perda_roubo": 0.06289371062893712, "marketplace_pedido": 0.00039996000399960017, "suporte_chip_esim": 0.0009999000099990003, "conta_pagamento_confirmacao": 0.00039996000399960017, "parceiros_ofertas": 0.00039996000399960017, "internet_consumo": 0.0009999000099990003, "seguranca_fraude": 0.9298070192980703, "cadastro_atualizacao": 0.00039996000399960017, "recarga_nao_creditada": 0.00039996000399960017, "troca_numero": 0.00039996000399960017, "fidelidade_resgate": 0.00039996000399960017, "portabilidade": 0.00039996000399960017, "vas_contratacao": 0.0004999500049995001, "sem_correspondencia": 0.0004999500049995001}, "confidence": 0.8934, "input_tokens": 285, "latency_ms": 171.71242599999914} +{"id": "g0220-seguranca_perda_roubo-regionalismo-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_cobranca": 0.32130000000000003, "cancelamento_linha": 0.020400000000000005, "seguranca_fraude": 0.30400000000000005, "marketplace_pedido": 0.0005000000000000001, "suporte_chip_esim": 0.0026000000000000003, "seguranca_perda_roubo": 0.34940000000000004, "vas_consulta": 0.0005000000000000001, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.4204, "input_tokens": 226, "latency_ms": 131.62351199997602} +{"id": "g0220-seguranca_perda_roubo-regionalismo-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.8018713665516228, "marketplace_pedido": 1.0000890079217048e-06, "suporte_chip_esim": 0.00010000890079217049, "internet_consumo": 1.0000890079217048e-06, "suporte_configuracao": 0.0003000267023765114, "beneficios_consulta": 1.0000890079217048e-06, "seguranca_perda_roubo": 0.19741757016374453, "internet_problema_conexao": 0.0003000267023765114, "recarga_realizar": 1.0000890079217048e-06, "portabilidade": 1.0000890079217048e-06, "conta_vencimento": 1.0000890079217048e-06, "desconto_retencao": 1.0000890079217048e-06, "negociacao_religacao": 1.0000890079217048e-06, "conta_pagamento_confirmacao": 1.0000890079217048e-06, "roaming_pacote": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.818, "input_tokens": 289, "latency_ms": 164.74016000000802} +{"id": "g0220-seguranca_perda_roubo-regionalismo-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9013, "suporte_chip_esim": 0.0067, "seguranca_perda_roubo": 0.0851, "sem_correspondencia": 0.0069}, "confidence": 0.7322, "input_tokens": 152, "latency_ms": 97.88106700000299} +{"id": "g0220-seguranca_perda_roubo-regionalismo-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.00039992001599680073, "seguranca_perda_roubo": 0.6699660067986405, "parceiros_ofertas": 0.00039992001599680073, "vas_consulta": 0.00039992001599680073, "seguranca_fraude": 0.2878424315136973, "suporte_chip_esim": 0.0025994801039792045, "recarga_realizar": 0.00039992001599680073, "roaming_cobranca": 0.011897620475904824, "vas_cancelamento": 0.024495100979804046, "recarga_saldo": 0.00039992001599680073, "conta_explicacao": 0.00039992001599680073, "sem_correspondencia": 0.0007998400319936015}, "confidence": 0.6743, "input_tokens": 282, "latency_ms": 158.0998840000234} +{"id": "g0220-seguranca_perda_roubo-regionalismo-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_explicacao": 0.0004, "suporte_chip_esim": 0.0018, "suporte_configuracao": 0.0141, "conta_debito_automatico_digital": 0.0003, "conta_contestacao": 0.0004, "seguranca_fraude": 0.0283, "seguranca_perda_roubo": 0.9544, "sem_correspondencia": 0.0003}, "confidence": 0.8905, "input_tokens": 250, "latency_ms": 142.6854960000128} +{"id": "g0220-seguranca_perda_roubo-regionalismo-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 1.0001950380324161e-06, "reclamacao_atendimento": 0.00010001950380324163, "portabilidade": 0.00020003900760648326, "suporte_configuracao": 0.00030005851140972486, "suporte_chip_esim": 1.0001950380324161e-06, "conta_debito_automatico_digital": 1.0001950380324161e-06, "cancelamento_linha": 0.9966943553993028, "seguranca_fraude": 0.002200429083671316, "recarga_nao_creditada": 1.0001950380324161e-06, "troca_numero": 1.0001950380324161e-06, "seguranca_perda_roubo": 0.0004000780152129665, "sem_correspondencia": 0.00010001950380324163}, "confidence": 0.9886, "input_tokens": 274, "latency_ms": 155.11155600000848} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 202, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.8795879587958796, "suporte_chip_esim": 0.018101810181018106, "seguranca_perda_roubo": 0.07400740074007402, "sem_correspondencia": 0.028302830283028303}, "confidence": 0.6543, "input_tokens": 182, "latency_ms": 112.5244550000275} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.01, "seguranca_perda_roubo": 0.774, "seguranca_fraude": 0.2068, "sem_correspondencia": 0.0092}, "confidence": 0.5575, "input_tokens": 180, "latency_ms": 109.55721600004154} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_chip_esim": 0.034, "seguranca_fraude": 0.7055, "internet_pacote_adicional": 0.0628, "sem_correspondencia": 0.1977}, "confidence": 0.383, "input_tokens": 173, "latency_ms": 108.98433900001692} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 181, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.0022004400880176037, "conta_segunda_via": 0.002300460092018404, "seguranca_fraude": 0.0645129025805161, "suporte_chip_esim": 0.021104220844168835, "conta_debito_automatico_digital": 0.0022004400880176037, "roaming_pacote": 0.0022004400880176037, "suporte_configuracao": 0.020104020804160835, "desconto_retencao": 0.0022004400880176037, "recarga_saldo": 0.002400480096019204, "vas_contratacao": 0.006201240248049611, "conta_vencimento": 0.002400480096019204, "cancelamento_linha": 0.08771754350870174, "seguranca_perda_roubo": 0.7776555311062213, "troca_numero": 0.002300460092018404, "vas_consulta": 0.002300460092018404, "sem_correspondencia": 0.0022004400880176037}, "confidence": 0.6695, "input_tokens": 315, "latency_ms": 178.21239500000274} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_consulta": 0.0018001800180017999, "portabilidade": 0.0017001700170017, "seguranca_perda_roubo": 0.4889488948894889, "seguranca_fraude": 0.45004500450045, "bonus_nao_recebido": 0.0018001800180017999, "suporte_chip_esim": 0.0034003400340034, "recarga_saldo": 0.0017001700170017, "plano_nova_linha": 0.041304130413041304, "recarga_realizar": 0.0017001700170017, "desconto_retencao": 0.0017001700170017, "roaming_duvida": 0.0017001700170017, "sem_correspondencia": 0.0042004200420041994}, "confidence": 0.6136, "input_tokens": 309, "latency_ms": 171.86780000002955} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"reclamacao_atendimento": 0.0010998900109989002, "atendimento_humano": 0.0014998500149985001, "suporte_chip_esim": 0.0010998900109989002, "seguranca_fraude": 0.0026997300269973002, "fidelidade_pontos": 0.0010998900109989002, "marketplace_compra": 0.0010998900109989002, "recarga_realizar": 0.0010998900109989002, "conta_pagamento_confirmacao": 0.0010998900109989002, "internet_problema_conexao": 0.9755024497550245, "beneficios_consulta": 0.0010998900109989002, "seguranca_perda_roubo": 0.009899010098990102, "sem_correspondencia": 0.0026997300269973002}, "confidence": 0.9342, "input_tokens": 307, "latency_ms": 173.4676860000377} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.025297470252974703, "plano_consulta": 0.03469653034696531, "negociacao_divida": 0.025697430256974303, "recarga_nao_creditada": 0.0240975902409759, "roaming_duvida": 0.023897610238976102, "conta_contestacao": 0.024597540245975404, "seguranca_perda_roubo": 0.36746325367463256, "marketplace_compra": 0.023497650234976502, "seguranca_fraude": 0.19438056194380562, "conta_explicacao": 0.024997500249975005, "vas_cancelamento": 0.027897210278972105, "fidelidade_resgate": 0.04869513048695131, "plano_troca": 0.0240975902409759, "internet_consumo": 0.0662933706629337, "suporte_chip_esim": 0.04029597040295971, "sem_correspondencia": 0.0240975902409759}, "confidence": 0.2151, "input_tokens": 319, "latency_ms": 178.8463280000201} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.164016401640164, "vas_consulta": 0.07060706070607059, "fidelidade_pontos": 0.07100710071007099, "suporte_chip_esim": 0.07840784078407839, "recarga_realizar": 0.0702070207020702, "vas_contratacao": 0.07070707070707069, "seguranca_perda_roubo": 0.1165116511651165, "reclamacao_atendimento": 0.0708070807080708, "negociacao_religacao": 0.07110711071107109, "internet_pacote_adicional": 0.0703070307030703, "recarga_nao_creditada": 0.0727072707270727, "sem_correspondencia": 0.0736073607360736}, "confidence": 0.018, "input_tokens": 316, "latency_ms": 172.5761839999791} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 171, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"bonus_nao_recebido": 0.00010002000400080017, "suporte_configuracao": 0.00010002000400080017, "roaming_pacote": 0.00010002000400080017, "cancelamento_linha": 0.985597119423885, "desconto_retencao": 0.00010002000400080017, "internet_problema_conexao": 0.006401280256051211, "seguranca_perda_roubo": 0.0008001600320064014, "vas_cancelamento": 0.0003000600120024005, "negociacao_religacao": 0.00010002000400080017, "fidelidade_resgate": 0.00010002000400080017, "marketplace_compra": 0.00010002000400080017, "internet_pacote_adicional": 0.00020004000800160035, "suporte_chip_esim": 0.00010002000400080017, "seguranca_fraude": 0.00570114022804561, "atendimento_humano": 0.00010002000400080017, "sem_correspondencia": 0.00010002000400080017}, "confidence": 0.9651, "input_tokens": 313, "latency_ms": 173.86629199995696} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.006000600060006, "conta_explicacao": 0.0064006400640064, "beneficios_consulta": 0.0063006300630063, "suporte_chip_esim": 0.021602160216021602, "plano_nova_linha": 0.4737473747374737, "cancelamento_linha": 0.2476247624762476, "suporte_sem_sinal": 0.0068006800680068, "seguranca_perda_roubo": 0.14171417141714168, "conta_contestacao": 0.006100610061006101, "vas_cancelamento": 0.006000600060006, "seguranca_fraude": 0.0668066806680668, "sem_correspondencia": 0.0109010901090109}, "confidence": 0.4043, "input_tokens": 300, "latency_ms": 167.94135300000335} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.304969503049695, "seguranca_fraude": 0.6219378062193781, "suporte_chip_esim": 0.029997000299970003, "sem_correspondencia": 0.0430956904309569}, "confidence": 0.3521, "input_tokens": 182, "latency_ms": 111.56354100000954} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"atendimento_humano": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "cancelamento_linha": 0.9999850002249971, "vas_consulta": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 316, "latency_ms": 173.3715830000051} +{"id": "g0225-seguranca_fraude-informal_abreviado-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"fidelidade_resgate": 0.027397260273972605, "marketplace_compra": 0.08029197080291971, "seguranca_perda_roubo": 0.04459554044595541, "roaming_cobranca": 0.026797320267973206, "conta_contestacao": 0.0957904209579042, "suporte_chip_esim": 0.012598740125987402, "parceiros_ofertas": 0.06679332066793321, "suporte_sem_sinal": 0.027497250274972504, "reclamacao_atendimento": 0.45315468453154684, "conta_explicacao": 0.14058594140585942, "vas_cancelamento": 0.019298070192980705, "sem_correspondencia": 0.0051994800519948}, "confidence": 0.262, "input_tokens": 304, "latency_ms": 166.95941099999345} +{"id": "g0225-seguranca_fraude-informal_abreviado-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_contestacao": 0.011601160116011602, "seguranca_perda_roubo": 0.06460646064606462, "seguranca_fraude": 0.04570457045704571, "internet_consumo": 0.11371137113711371, "conta_pagamento_confirmacao": 0.011101110111011102, "conta_segunda_via": 0.010901090109010901, "reclamacao_atendimento": 0.6864686468646866, "sem_correspondencia": 0.05590559055905591}, "confidence": 0.4537, "input_tokens": 261, "latency_ms": 151.0776640000131} +{"id": "g0225-seguranca_fraude-informal_abreviado-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.0318, "vas_cancelamento": 0.0076, "seguranca_perda_roubo": 0.0076, "conta_contestacao": 0.0093, "seguranca_fraude": 0.0851, "internet_pacote_adicional": 0.0296, "internet_consumo": 0.1896, "fidelidade_resgate": 0.0101, "marketplace_pedido": 0.0152, "suporte_chip_esim": 0.0087, "marketplace_compra": 0.015, "sem_correspondencia": 0.5904}, "confidence": 0.444, "input_tokens": 301, "latency_ms": 168.62787500002696} +{"id": "g0225-seguranca_fraude-informal_abreviado-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_consumo": 0.14795918367346944, "vas_contratacao": 0.003701480592236896, "seguranca_perda_roubo": 0.007703081232492999, "conta_debito_automatico_digital": 0.0013005202080832337, "roaming_duvida": 0.27571028411364557, "seguranca_fraude": 0.19787915166066433, "portabilidade": 0.07272909163665468, "conta_contestacao": 0.0013005202080832337, "plano_nova_linha": 0.12535014005602244, "conta_pagamento_confirmacao": 0.0014005602240896363, "marketplace_pedido": 0.001500600240096039, "recarga_nao_creditada": 0.006402561024409766, "recarga_realizar": 0.0014005602240896363, "roaming_cobranca": 0.11874749899959987, "marketplace_compra": 0.0014005602240896363, "sem_correspondencia": 0.03551420568227292}, "confidence": 0.305, "input_tokens": 306, "latency_ms": 175.7548349999638} +{"id": "g0225-seguranca_fraude-informal_abreviado-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9912026392082376, "conta_vencimento": 9.997000899730082e-05, "troca_numero": 9.997000899730082e-05, "beneficios_consulta": 9.997000899730082e-05, "seguranca_fraude": 0.001099670098970309, "conta_contestacao": 9.997000899730082e-05, "fidelidade_resgate": 0.002599220233929821, "recarga_saldo": 9.997000899730082e-05, "recarga_nao_creditada": 0.0008997300809757073, "portabilidade": 0.000999700089973008, "seguranca_perda_roubo": 0.0006997900629811057, "conta_debito_automatico_digital": 9.997000899730082e-05, "fidelidade_pontos": 9.997000899730082e-05, "negociacao_religacao": 9.997000899730082e-05, "internet_consumo": 0.00019994001799460164, "sem_correspondencia": 0.0014995501349595122}, "confidence": 0.9761, "input_tokens": 304, "latency_ms": 167.93656499999088} +{"id": "g0225-seguranca_fraude-informal_abreviado-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_contestacao": 0.010701070107010699, "seguranca_perda_roubo": 0.6790679067906791, "seguranca_fraude": 0.264026402640264, "sem_correspondencia": 0.046204620462046195}, "confidence": 0.4192, "input_tokens": 169, "latency_ms": 105.88265600000568} +{"id": "g0225-seguranca_fraude-informal_abreviado-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 107, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.002999400119976005, "conta_vencimento": 0.0024995000999800043, "seguranca_fraude": 0.47730453909218157, "conta_contestacao": 0.0034993001399720057, "roaming_cobranca": 0.0046990601879624075, "seguranca_perda_roubo": 0.055388922215556885, "bonus_nao_recebido": 0.0034993001399720057, "sem_correspondencia": 0.4501099780043991}, "confidence": 0.534, "input_tokens": 243, "latency_ms": 141.1582890000318} +{"id": "g0225-seguranca_fraude-informal_abreviado-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0274, "seguranca_perda_roubo": 0.0718, "seguranca_fraude": 0.131, "sem_correspondencia": 0.7698}, "confidence": 0.4552, "input_tokens": 165, "latency_ms": 105.26531400000749} +{"id": "g0225-seguranca_fraude-informal_abreviado-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_problema_conexao": 0.15401540154015403, "recarga_nao_creditada": 0.29022902290229025, "suporte_configuracao": 0.04230423042304231, "suporte_sem_sinal": 0.008300830083008302, "seguranca_perda_roubo": 0.05760576057605761, "fidelidade_pontos": 0.004800480048004801, "beneficios_consulta": 0.004400440044004401, "conta_pagamento_confirmacao": 0.004500450045004501, "conta_contestacao": 0.004300430043004301, "seguranca_fraude": 0.3975397539753976, "roaming_duvida": 0.004700470047004701, "roaming_pacote": 0.004400440044004401, "plano_consulta": 0.0042004200420042, "atendimento_humano": 0.0042004200420042, "parceiros_ofertas": 0.0042004200420042, "sem_correspondencia": 0.010301030103010303}, "confidence": 0.4176, "input_tokens": 303, "latency_ms": 170.6904859999554} +{"id": "g0225-seguranca_fraude-informal_abreviado-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.017698230176982303, "recarga_realizar": 0.017498250174982504, "seguranca_perda_roubo": 0.0751924807519248, "seguranca_fraude": 0.773022697730227, "fidelidade_resgate": 0.017698230176982303, "conta_contestacao": 0.017298270172982702, "internet_pacote_adicional": 0.0173982601739826, "sem_correspondencia": 0.0641935806419358}, "confidence": 0.5557, "input_tokens": 252, "latency_ms": 145.10787899996558} +{"id": "g0225-seguranca_fraude-informal_abreviado-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 117, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.019898010198980104, "roaming_pacote": 0.10048995100489952, "marketplace_compra": 0.019798020197980205, "seguranca_perda_roubo": 0.0380961903809619, "seguranca_fraude": 0.43895610438956106, "conta_pagamento_confirmacao": 0.016698330166983303, "suporte_chip_esim": 0.018698130186981302, "sem_correspondencia": 0.34736526347365265}, "confidence": 0.3353, "input_tokens": 260, "latency_ms": 177.59785900000225} +{"id": "g0225-seguranca_fraude-informal_abreviado-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0006999300069993001, "conta_segunda_via": 0.0006999300069993001, "seguranca_fraude": 0.9887011298870113, "plano_nova_linha": 0.0005999400059994001, "negociacao_divida": 0.0006999300069993001, "conta_contestacao": 0.0006999300069993001, "seguranca_perda_roubo": 0.0023997600239976003, "sem_correspondencia": 0.005499450054994501}, "confidence": 0.9622, "input_tokens": 248, "latency_ms": 162.05769199996212} +{"id": "g0227-seguranca_fraude-regionalismo-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 0.0019001900190019005, "cadastro_atualizacao": 0.0005000500050005002, "troca_numero": 0.9361936193619363, "seguranca_fraude": 0.03980398039803981, "plano_consulta": 0.0005000500050005002, "suporte_chip_esim": 0.0007000700070007002, "marketplace_compra": 0.0006000600060006001, "roaming_pacote": 0.0014001400140014003, "seguranca_perda_roubo": 0.007400740074007402, "bonus_nao_recebido": 0.0008000800080008002, "conta_contestacao": 0.0007000700070007002, "sem_correspondencia": 0.009500950095009501}, "confidence": 0.8712, "input_tokens": 321, "latency_ms": 194.54588799999328} +{"id": "g0227-seguranca_fraude-regionalismo-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 201, "length_bucket": "longo"}, "pred": "recarga_saldo", "probabilities": {"marketplace_compra": 0.0477047704770477, "vas_contratacao": 0.004100410041004101, "conta_explicacao": 0.005900590059005901, "conta_contestacao": 0.04410441044104411, "recarga_saldo": 0.3416341634163416, "seguranca_perda_roubo": 0.30273027302730277, "plano_troca": 0.004300430043004301, "vas_consulta": 0.14581458145814583, "internet_problema_conexao": 0.004100410041004101, "plano_consulta": 0.012601260126012601, "seguranca_fraude": 0.030303030303030304, "sem_correspondencia": 0.05670567056705671}, "confidence": 0.3098, "input_tokens": 320, "latency_ms": 176.2414880000165} +{"id": "g0227-seguranca_fraude-regionalismo-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.23380000000000004, "conta_contestacao": 0.030600000000000002, "seguranca_fraude": 0.23630000000000004, "seguranca_perda_roubo": 0.07080000000000002, "recarga_nao_creditada": 0.024600000000000004, "recarga_realizar": 0.024400000000000005, "internet_consumo": 0.18060000000000004, "sem_correspondencia": 0.19890000000000002}, "confidence": 0.1406, "input_tokens": 254, "latency_ms": 147.07254600000397} +{"id": "g0227-seguranca_fraude-regionalismo-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 174, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9962980074039853, "conta_contestacao": 9.99998000004e-07, "seguranca_perda_roubo": 0.00029999940000120004, "suporte_configuracao": 0.0020999958000084, "conta_segunda_via": 9.99998000004e-07, "fidelidade_resgate": 9.999980000040002e-05, "seguranca_fraude": 0.00029999940000120004, "sem_correspondencia": 0.0008999982000036001}, "confidence": 0.9859, "input_tokens": 268, "latency_ms": 152.5174060000154} +{"id": "g0227-seguranca_fraude-regionalismo-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.5195000000000001, "desconto_retencao": 0.015600000000000001, "conta_contestacao": 0.016000000000000004, "conta_debito_automatico_digital": 0.017400000000000002, "suporte_chip_esim": 0.15430000000000002, "seguranca_fraude": 0.17220000000000002, "seguranca_perda_roubo": 0.08160000000000002, "sem_correspondencia": 0.023400000000000004}, "confidence": 0.3145, "input_tokens": 277, "latency_ms": 160.80397299998594} +{"id": "g0227-seguranca_fraude-regionalismo-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 186, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5374, "conta_contestacao": 0.0037, "seguranca_fraude": 0.4544, "sem_correspondencia": 0.0045}, "confidence": 0.4684, "input_tokens": 183, "latency_ms": 113.78612900000462} +{"id": "g0227-seguranca_fraude-regionalismo-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 194, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 0.009100910091009102, "recarga_realizar": 0.0081008100810081, "plano_troca": 0.006000600060006001, "conta_contestacao": 0.006700670067006701, "plano_consulta": 0.17591759175917593, "seguranca_fraude": 0.0496049604960496, "roaming_duvida": 0.1345134513451345, "suporte_configuracao": 0.0321032103210321, "reclamacao_atendimento": 0.005900590059005901, "negociacao_divida": 0.006400640064006401, "plano_nova_linha": 0.20132013201320131, "seguranca_perda_roubo": 0.0692069206920692, "internet_problema_conexao": 0.1573157315731573, "marketplace_pedido": 0.0996099609960996, "conta_explicacao": 0.0277027702770277, "sem_correspondencia": 0.010501050105010502}, "confidence": 0.1996, "input_tokens": 326, "latency_ms": 182.58572100000947} +{"id": "g0227-seguranca_fraude-regionalismo-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 195, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.21987801219878014, "conta_contestacao": 0.10888911108889111, "seguranca_perda_roubo": 0.29187081291870814, "sem_correspondencia": 0.37936206379362064}, "confidence": 0.0611, "input_tokens": 184, "latency_ms": 111.52600000002622} +{"id": "g0227-seguranca_fraude-regionalismo-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.006701340268053609, "seguranca_fraude": 0.12332466493298658, "conta_contestacao": 0.006701340268053609, "plano_consulta": 0.137127425485097, "vas_contratacao": 0.00740148029605921, "suporte_configuracao": 0.2724544908981795, "conta_segunda_via": 0.006701340268053609, "conta_debito_automatico_digital": 0.013002600520104017, "internet_consumo": 0.19693938787757545, "conta_vencimento": 0.006701340268053609, "seguranca_perda_roubo": 0.039007801560312055, "suporte_chip_esim": 0.05431086217243448, "negociacao_divida": 0.006701340268053609, "portabilidade": 0.03610722144428885, "marketplace_compra": 0.07701540308061611, "sem_correspondencia": 0.009801960392078413}, "confidence": 0.2378, "input_tokens": 320, "latency_ms": 184.03062199996612} +{"id": "g0227-seguranca_fraude-regionalismo-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.34103410341034107, "seguranca_fraude": 0.3568356835683568, "conta_contestacao": 0.153015301530153, "sem_correspondencia": 0.1491149114911491}, "confidence": 0.0582, "input_tokens": 184, "latency_ms": 111.24616000000742} +{"id": "g0227-seguranca_fraude-regionalismo-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 187, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"suporte_sem_sinal": 0.0117, "cancelamento_linha": 0.4255, "seguranca_perda_roubo": 0.0321, "recarga_saldo": 0.0027, "plano_troca": 0.0061, "troca_numero": 0.4628, "suporte_chip_esim": 0.0084, "plano_consulta": 0.0029, "conta_contestacao": 0.0029, "beneficios_consulta": 0.0027, "seguranca_fraude": 0.0349, "sem_correspondencia": 0.0073}, "confidence": 0.528, "input_tokens": 305, "latency_ms": 172.95975199999702} +{"id": "g0228-seguranca_fraude-emocional-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 0.0028005601120224045, "cancelamento_linha": 0.9112822564512904, "conta_debito_automatico_digital": 0.02900580116023205, "beneficios_consulta": 0.00020004000800160035, "vas_cancelamento": 0.00020004000800160035, "internet_consumo": 0.000600120024004801, "reclamacao_atendimento": 0.00020004000800160035, "desconto_retencao": 0.00020004000800160035, "conta_contestacao": 0.00020004000800160035, "marketplace_pedido": 0.002000400080016003, "seguranca_perda_roubo": 0.014402880576115223, "fidelidade_resgate": 0.0003000600120024005, "roaming_cobranca": 0.00020004000800160035, "recarga_realizar": 0.00020004000800160035, "seguranca_fraude": 0.038007601520304066, "sem_correspondencia": 0.00020004000800160035}, "confidence": 0.8473, "input_tokens": 321, "latency_ms": 178.452429999993} +{"id": "g0228-seguranca_fraude-emocional-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao", "vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.8264652930586119, "seguranca_fraude": 0.03340668133626726, "seguranca_perda_roubo": 0.0026005201040208044, "vas_cancelamento": 0.13172634526905386, "suporte_chip_esim": 0.0005001000200040009, "troca_numero": 0.0005001000200040009, "recarga_nao_creditada": 0.0009001800360072016, "roaming_duvida": 0.0005001000200040009, "cadastro_atualizacao": 0.0005001000200040009, "conta_contestacao": 0.0010002000400080018, "suporte_configuracao": 0.0005001000200040009, "sem_correspondencia": 0.0014002800560112025}, "confidence": 0.76, "input_tokens": 297, "latency_ms": 178.73992699998098} +{"id": "g0228-seguranca_fraude-emocional-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.007899210078992101, "desconto_retencao": 0.0053994600539946005, "seguranca_fraude": 0.011898810118988102, "vas_contratacao": 0.006399360063993601, "troca_numero": 0.08719128087191282, "conta_contestacao": 0.0058994100589941, "seguranca_perda_roubo": 0.0053994600539946005, "sem_correspondencia": 0.8699130086991301}, "confidence": 0.7386, "input_tokens": 229, "latency_ms": 152.84631000002946} +{"id": "g0228-seguranca_fraude-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_segunda_via": 0.0236, "conta_contestacao": 0.0024, "negociacao_religacao": 0.0862, "recarga_realizar": 0.0018, "roaming_pacote": 0.0018, "marketplace_pedido": 0.1602, "seguranca_perda_roubo": 0.4558, "fidelidade_pontos": 0.1949, "bonus_nao_recebido": 0.0018, "parceiros_ofertas": 0.006, "plano_nova_linha": 0.0106, "sem_correspondencia": 0.0549}, "confidence": 0.3734, "input_tokens": 297, "latency_ms": 171.84952700000622} +{"id": "g0228-seguranca_fraude-emocional-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.1862, "seguranca_perda_roubo": 0.1841, "conta_contestacao": 0.1866, "sem_correspondencia": 0.4431}, "confidence": 0.0633, "input_tokens": 164, "latency_ms": 102.71257300001935} +{"id": "g0228-seguranca_fraude-emocional-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.521952195219522, "seguranca_perda_roubo": 0.0273027302730273, "conta_pagamento_confirmacao": 0.0028002800280027998, "roaming_cobranca": 0.004800480048004799, "conta_contestacao": 0.0028002800280027998, "internet_problema_conexao": 0.3372337233723372, "fidelidade_resgate": 0.0279027902790279, "sem_correspondencia": 0.07520752075207521}, "confidence": 0.4434, "input_tokens": 261, "latency_ms": 149.89045400000123} +{"id": "g0228-seguranca_fraude-emocional-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 128, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_segunda_via": 0.0064006400640064, "conta_contestacao": 0.0065006500650064995, "seguranca_perda_roubo": 0.4681468146814681, "conta_debito_automatico_digital": 0.0063006300630063, "recarga_realizar": 0.0064006400640064, "suporte_configuracao": 0.0064006400640064, "seguranca_fraude": 0.3474347434743474, "sem_correspondencia": 0.1524152415241524}, "confidence": 0.4368, "input_tokens": 265, "latency_ms": 154.41257899999528} +{"id": "g0228-seguranca_fraude-emocional-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_cobranca": 0.024602460246024607, "seguranca_perda_roubo": 0.036103610361036105, "vas_consulta": 0.0042004200420042, "suporte_configuracao": 0.009900990099009903, "portabilidade": 0.004400440044004401, "internet_problema_conexao": 0.7623762376237624, "vas_cancelamento": 0.004300430043004301, "recarga_nao_creditada": 0.0039003900390039005, "negociacao_divida": 0.004500450045004501, "seguranca_fraude": 0.13641364136413642, "conta_contestacao": 0.0042004200420042, "sem_correspondencia": 0.005100510051005101}, "confidence": 0.6372, "input_tokens": 289, "latency_ms": 161.97261199999957} +{"id": "g0228-seguranca_fraude-emocional-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.11641164116411641, "marketplace_compra": 0.0498049804980498, "seguranca_fraude": 0.6808680868086808, "atendimento_humano": 0.0625062506250625, "portabilidade": 0.0063006300630063005, "internet_problema_conexao": 0.011401140114011402, "fidelidade_pontos": 0.0349034903490349, "conta_vencimento": 0.006000600060006001, "conta_contestacao": 0.007600760076007601, "roaming_pacote": 0.006000600060006001, "beneficios_consulta": 0.006000600060006001, "sem_correspondencia": 0.012201220122012201}, "confidence": 0.5099, "input_tokens": 283, "latency_ms": 161.69995500001733} +{"id": "g0228-seguranca_fraude-emocional-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"internet_pacote_adicional": 0.004600000000000001, "conta_explicacao": 0.015700000000000002, "atendimento_humano": 0.005300000000000001, "vas_cancelamento": 0.0011000000000000003, "internet_consumo": 0.049600000000000005, "suporte_configuracao": 0.8844000000000001, "cancelamento_linha": 0.0019000000000000002, "conta_contestacao": 0.0019000000000000002, "roaming_pacote": 0.011800000000000001, "seguranca_fraude": 0.009200000000000002, "plano_consulta": 0.0014000000000000002, "seguranca_perda_roubo": 0.0021000000000000003, "recarga_saldo": 0.0012000000000000001, "negociacao_religacao": 0.0011000000000000003, "marketplace_compra": 0.0012000000000000001, "sem_correspondencia": 0.007500000000000001}, "confidence": 0.7891, "input_tokens": 312, "latency_ms": 171.84083000000783} +{"id": "g0228-seguranca_fraude-emocional-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.1626, "seguranca_perda_roubo": 0.1906, "seguranca_fraude": 0.4687, "sem_correspondencia": 0.1781}, "confidence": 0.0812, "input_tokens": 163, "latency_ms": 105.71036799996136} +{"id": "g0228-seguranca_fraude-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.4829, "parceiros_ofertas": 0.0103, "seguranca_perda_roubo": 0.367, "sem_correspondencia": 0.1398}, "confidence": 0.2486, "input_tokens": 149, "latency_ms": 97.57652899997993} +{"id": "g0233-roaming_pacote-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9967870417684574, "parceiros_ofertas": 9.999870001689981e-07, "conta_pagamento_confirmacao": 9.999870001689981e-07, "marketplace_compra": 9.999870001689981e-07, "roaming_cobranca": 9.999870001689981e-07, "internet_consumo": 9.999870001689982e-05, "conta_vencimento": 9.999870001689981e-07, "cadastro_atualizacao": 9.999870001689981e-07, "vas_contratacao": 0.0030999597005238943, "cancelamento_linha": 9.999870001689981e-07, "conta_explicacao": 9.999870001689981e-07, "recarga_realizar": 9.999870001689981e-07, "suporte_sem_sinal": 9.999870001689981e-07, "vas_consulta": 9.999870001689981e-07, "internet_pacote_adicional": 9.999870001689981e-07, "sem_correspondencia": 9.999870001689981e-07}, "confidence": 0.992, "input_tokens": 292, "latency_ms": 161.68540500001427} +{"id": "g0233-roaming_pacote-erros_digitacao-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0262999737000263, "roaming_pacote": 0.9713990286009715, "roaming_duvida": 0.0022999977000023003, "sem_correspondencia": 9.99999000001e-07}, "confidence": 0.9002, "input_tokens": 135, "latency_ms": 94.05604099998754} +{"id": "g0233-roaming_pacote-erros_digitacao-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 0.0055, "roaming_duvida": 0.436, "roaming_pacote": 0.1266, "roaming_cobranca": 0.4001, "conta_explicacao": 0.0011, "vas_contratacao": 0.0009, "internet_pacote_adicional": 0.0009, "sem_correspondencia": 0.0289}, "confidence": 0.4513, "input_tokens": 213, "latency_ms": 126.24234600002637} +{"id": "g0233-roaming_pacote-erros_digitacao-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9105089491050896, "roaming_pacote": 0.023697630236976307, "roaming_duvida": 0.033696630336966314, "sem_correspondencia": 0.032096790320967905}, "confidence": 0.7127, "input_tokens": 133, "latency_ms": 89.7811830000137} +{"id": "g0233-roaming_pacote-erros_digitacao-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"bonus_nao_recebido": 0.015299999999999996, "atendimento_humano": 0.006499999999999998, "internet_pacote_adicional": 0.08279999999999998, "troca_numero": 0.0012999999999999997, "negociacao_religacao": 0.6005999999999999, "conta_segunda_via": 0.006599999999999998, "roaming_duvida": 0.16409999999999997, "roaming_cobranca": 0.10659999999999997, "suporte_chip_esim": 0.0007999999999999998, "roaming_pacote": 0.012799999999999997, "plano_troca": 0.0008999999999999998, "sem_correspondencia": 0.0016999999999999995}, "confidence": 0.491, "input_tokens": 275, "latency_ms": 156.55942299997605} +{"id": "g0233-roaming_pacote-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.32320000000000004, "roaming_cobranca": 0.6752000000000001, "internet_pacote_adicional": 0.0004000000000000001, "sem_correspondencia": 0.0012000000000000001}, "confidence": 0.5372, "input_tokens": 134, "latency_ms": 90.05841900000178} +{"id": "g0233-roaming_pacote-erros_digitacao-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.10810000000000003, "vas_consulta": 0.24380000000000004, "internet_pacote_adicional": 0.2775000000000001, "recarga_saldo": 0.024700000000000007, "conta_vencimento": 0.005200000000000001, "roaming_pacote": 0.10930000000000002, "suporte_chip_esim": 0.031400000000000004, "beneficios_consulta": 0.014600000000000004, "roaming_duvida": 0.018300000000000004, "negociacao_divida": 0.03930000000000001, "roaming_cobranca": 0.06480000000000001, "sem_correspondencia": 0.06300000000000001}, "confidence": 0.1857, "input_tokens": 277, "latency_ms": 157.18636200000446} +{"id": "g0233-roaming_pacote-erros_digitacao-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.33956604339566043, "internet_pacote_adicional": 0.0026997300269973002, "roaming_duvida": 0.6455354464553544, "sem_correspondencia": 0.012198780121987803}, "confidence": 0.4814, "input_tokens": 132, "latency_ms": 87.5794160000396} +{"id": "g0233-roaming_pacote-erros_digitacao-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"atendimento_humano": 0.0007999200079992001, "fidelidade_pontos": 0.0028997100289971, "bonus_nao_recebido": 0.005599440055994401, "seguranca_perda_roubo": 0.000999900009999, "vas_contratacao": 0.0213978602139786, "conta_segunda_via": 0.0017998200179982, "roaming_cobranca": 0.16058394160583941, "suporte_sem_sinal": 0.0006999300069993001, "roaming_pacote": 0.6134386561343866, "marketplace_pedido": 0.0846915308469153, "internet_pacote_adicional": 0.039896010398960104, "suporte_chip_esim": 0.0023997600239976003, "conta_debito_automatico_digital": 0.0017998200179982, "roaming_duvida": 0.027097290270972903, "portabilidade": 0.025997400259974, "sem_correspondencia": 0.009899010098990102}, "confidence": 0.5123, "input_tokens": 292, "latency_ms": 161.9913260000203} +{"id": "g0233-roaming_pacote-erros_digitacao-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"troca_numero": 0.01229754049190162, "roaming_cobranca": 0.004499100179964007, "negociacao_religacao": 0.013497300539892022, "conta_contestacao": 0.0020995800839832034, "roaming_duvida": 0.03889222155568886, "internet_consumo": 0.0004999000199960008, "internet_pacote_adicional": 0.5323935212957408, "roaming_pacote": 0.23165366926614678, "vas_consulta": 0.0004999000199960008, "recarga_nao_creditada": 0.0008998200359928015, "bonus_nao_recebido": 0.0018996200759848032, "marketplace_compra": 0.15016996600679863, "portabilidade": 0.0005998800239952009, "internet_problema_conexao": 0.00629874025194961, "cancelamento_linha": 0.0008998200359928015, "sem_correspondencia": 0.0028994201159768043}, "confidence": 0.5242, "input_tokens": 289, "latency_ms": 163.57320800000252} +{"id": "g0233-roaming_pacote-erros_digitacao-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"marketplace_pedido": 0.0034000000000000002, "beneficios_consulta": 0.00010000000000000002, "seguranca_fraude": 0.0021000000000000003, "vas_contratacao": 0.0008000000000000001, "vas_consulta": 0.00010000000000000002, "bonus_nao_recebido": 0.0007000000000000001, "cadastro_atualizacao": 0.00010000000000000002, "internet_pacote_adicional": 0.00010000000000000002, "roaming_cobranca": 0.8260000000000001, "cancelamento_linha": 0.010900000000000002, "conta_segunda_via": 0.00010000000000000002, "roaming_duvida": 0.039400000000000004, "vas_cancelamento": 0.007400000000000001, "internet_problema_conexao": 0.0011000000000000003, "plano_troca": 0.016700000000000003, "sem_correspondencia": 0.09100000000000001}, "confidence": 0.743, "input_tokens": 289, "latency_ms": 161.49484400000347} +{"id": "g0233-roaming_pacote-erros_digitacao-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 1.0000970094099127e-06, "roaming_pacote": 0.9999969997089717, "roaming_duvida": 1.0000970094099127e-06, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9996, "input_tokens": 130, "latency_ms": 87.66611199996532} +{"id": "g0234-roaming_pacote-regionalismo-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"reclamacao_atendimento": 1.0000900081007289e-06, "roaming_cobranca": 0.017601584142572832, "troca_numero": 1.0000900081007289e-06, "plano_consulta": 1.0000900081007289e-06, "cancelamento_linha": 1.0000900081007289e-06, "conta_segunda_via": 1.0000900081007289e-06, "fidelidade_resgate": 1.0000900081007289e-06, "roaming_pacote": 0.9816883519516756, "internet_consumo": 0.0001000090008100729, "negociacao_religacao": 1.0000900081007289e-06, "suporte_sem_sinal": 1.0000900081007289e-06, "roaming_duvida": 0.0004000360032402916, "fidelidade_pontos": 1.0000900081007289e-06, "internet_pacote_adicional": 0.0001000090008100729, "vas_contratacao": 0.0001000090008100729, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9654, "input_tokens": 290, "latency_ms": 161.61707600002728} +{"id": "g0234-roaming_pacote-regionalismo-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.042495750424957505, "roaming_cobranca": 0.043495650434956505, "vas_consulta": 0.0046995300469953, "conta_explicacao": 0.004399560043995601, "suporte_chip_esim": 0.0044995500449955, "desconto_retencao": 0.004399560043995601, "roaming_pacote": 0.43925607439256076, "roaming_duvida": 0.013498650134986502, "bonus_nao_recebido": 0.004399560043995601, "negociacao_divida": 0.004399560043995601, "parceiros_ofertas": 0.004899510048995101, "portabilidade": 0.0045995400459954, "internet_pacote_adicional": 0.41125887411258877, "marketplace_compra": 0.0045995400459954, "vas_cancelamento": 0.004399560043995601, "sem_correspondencia": 0.0046995300469953}, "confidence": 0.5222, "input_tokens": 296, "latency_ms": 170.48447600001282} +{"id": "g0234-roaming_pacote-regionalismo-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.0008000800080008001, "conta_pagamento_confirmacao": 0.00010001000100010001, "roaming_pacote": 0.9776977697769778, "roaming_cobranca": 0.0009000900090009, "seguranca_perda_roubo": 0.00010001000100010001, "atendimento_humano": 0.00010001000100010001, "internet_pacote_adicional": 0.0201020102010201, "sem_correspondencia": 0.00020002000200020003}, "confidence": 0.9435, "input_tokens": 219, "latency_ms": 130.94521599998643} +{"id": "g0234-roaming_pacote-regionalismo-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.0005999400059993998, "roaming_duvida": 0.2727727227277272, "roaming_pacote": 0.6007399260073991, "internet_pacote_adicional": 0.0177982201779822, "bonus_nao_recebido": 0.0005999400059993998, "roaming_cobranca": 0.10168983101689828, "plano_troca": 0.0005999400059993998, "sem_correspondencia": 0.005199480051994799}, "confidence": 0.5167, "input_tokens": 221, "latency_ms": 130.2538850000019} +{"id": "g0234-roaming_pacote-regionalismo-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.041604160416041605, "suporte_chip_esim": 0.0048004800480048, "roaming_cobranca": 0.0083008300830083, "vas_cancelamento": 0.0023002300230023, "negociacao_religacao": 0.0042004200420042, "roaming_pacote": 0.2517251725172517, "internet_pacote_adicional": 0.6832683268326832, "sem_correspondencia": 0.0038003800380038005}, "confidence": 0.5847, "input_tokens": 226, "latency_ms": 135.70323200002576} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"atendimento_humano": 0.0122, "internet_pacote_adicional": 0.1482, "marketplace_pedido": 0.0129, "suporte_sem_sinal": 0.0027, "portabilidade": 0.0038, "roaming_duvida": 0.2857, "roaming_cobranca": 0.5292, "sem_correspondencia": 0.0053}, "confidence": 0.4457, "input_tokens": 219, "latency_ms": 132.82851799999662} +{"id": "g0234-roaming_pacote-regionalismo-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0064993500649935, "roaming_duvida": 0.015098490150984903, "conta_pagamento_confirmacao": 0.00019998000199980003, "roaming_pacote": 0.6376362363763625, "roaming_cobranca": 0.1165883411658834, "marketplace_compra": 0.0011998800119988001, "conta_vencimento": 0.00019998000199980003, "conta_segunda_via": 0.00019998000199980003, "vas_contratacao": 0.0014998500149985001, "atendimento_humano": 0.00019998000199980003, "cadastro_atualizacao": 0.22047795220477953, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.6003, "input_tokens": 279, "latency_ms": 160.72460499998442} +{"id": "g0234-roaming_pacote-regionalismo-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.6014601460146014, "internet_pacote_adicional": 0.0905090509050905, "roaming_pacote": 0.2725272527252725, "sem_correspondencia": 0.035503550355035496}, "confidence": 0.2815, "input_tokens": 134, "latency_ms": 90.10028900001998} +{"id": "g0234-roaming_pacote-regionalismo-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_debito_automatico_digital": 0.00010001000100010003, "desconto_retencao": 0.0008000800080008002, "roaming_cobranca": 0.6168616861686169, "roaming_duvida": 0.07940794079407941, "internet_pacote_adicional": 0.0017001700170017002, "beneficios_consulta": 0.00030003000300030005, "plano_consulta": 0.0075007500750075016, "roaming_pacote": 0.28972897289728977, "recarga_saldo": 0.0004000400040004001, "seguranca_perda_roubo": 0.0019001900190019005, "bonus_nao_recebido": 0.00020002000200020005, "sem_correspondencia": 0.0011001100110011003}, "confidence": 0.622, "input_tokens": 282, "latency_ms": 158.01384100001314} +{"id": "g0234-roaming_pacote-regionalismo-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.0040995900409959, "roaming_duvida": 0.15748425157484253, "troca_numero": 0.0045995400459954, "bonus_nao_recebido": 0.025197480251974803, "internet_pacote_adicional": 0.21677832216778323, "roaming_pacote": 0.5554444555544445, "roaming_cobranca": 0.022297770222977704, "sem_correspondencia": 0.014098590140985901}, "confidence": 0.4066, "input_tokens": 210, "latency_ms": 125.33364000000802} +{"id": "g0234-roaming_pacote-regionalismo-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"plano_consulta": 0.00010000000000000002, "roaming_pacote": 0.9893000000000001, "internet_pacote_adicional": 0.004200000000000001, "conta_pagamento_confirmacao": 0.00010000000000000002, "roaming_cobranca": 0.0013000000000000002, "roaming_duvida": 0.0048000000000000004, "suporte_sem_sinal": 0.00010000000000000002, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9657, "input_tokens": 224, "latency_ms": 129.63140300001896} +{"id": "g0234-roaming_pacote-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.0069, "roaming_cobranca": 0.0053, "internet_pacote_adicional": 0.9797, "sem_correspondencia": 0.0081}, "confidence": 0.9125, "input_tokens": 141, "latency_ms": 96.09824599999683} +{"id": "g0236-roaming_pacote-longo_contexto-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida", "suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 303, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0018003600720144029, "internet_problema_conexao": 0.021704340868173636, "seguranca_fraude": 0.0008001600320064013, "marketplace_pedido": 0.0006001200240048009, "roaming_duvida": 0.014802960592118424, "roaming_pacote": 0.9590918183636727, "roaming_cobranca": 0.0006001200240048009, "sem_correspondencia": 0.0006001200240048009}, "confidence": 0.8956, "input_tokens": 265, "latency_ms": 150.82332200000792} +{"id": "g0236-roaming_pacote-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 257, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.1231, "roaming_duvida": 0.0035, "internet_pacote_adicional": 0.8731, "sem_correspondencia": 0.0003}, "confidence": 0.7124, "input_tokens": 173, "latency_ms": 107.59037500002933} +{"id": "g0236-roaming_pacote-longo_contexto-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0825917408259174, "roaming_cobranca": 0.024997500249974998, "suporte_configuracao": 0.0407959204079592, "roaming_pacote": 0.34816518348165176, "suporte_sem_sinal": 0.009699030096990299, "fidelidade_resgate": 0.006299370062993699, "vas_cancelamento": 0.005199480051994799, "negociacao_religacao": 0.007199280071992799, "roaming_duvida": 0.28897110288971095, "desconto_retencao": 0.1447855214478552, "marketplace_compra": 0.0340965903409659, "sem_correspondencia": 0.007199280071992799}, "confidence": 0.3059, "input_tokens": 323, "latency_ms": 181.2907049999808} +{"id": "g0236-roaming_pacote-longo_contexto-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 238, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"internet_pacote_adicional": 0.05970597059705971, "bonus_nao_recebido": 0.0537053705370537, "internet_problema_conexao": 0.17991799179917992, "roaming_cobranca": 0.061706170617061705, "roaming_pacote": 0.23712371237123714, "roaming_duvida": 0.31723172317231724, "desconto_retencao": 0.0452045204520452, "sem_correspondencia": 0.045404540454045406}, "confidence": 0.1384, "input_tokens": 248, "latency_ms": 140.65567500000498} +{"id": "g0236-roaming_pacote-longo_contexto-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9943910504805454, "roaming_pacote": 0.0016999847001376983, "beneficios_consulta": 9.999910000809991e-07, "troca_numero": 9.999910000809991e-07, "portabilidade": 9.999910000809991e-07, "vas_cancelamento": 9.999910000809992e-05, "conta_contestacao": 9.999910000809991e-07, "marketplace_compra": 0.001099990100089099, "internet_pacote_adicional": 9.999910000809991e-07, "suporte_configuracao": 9.999910000809991e-07, "roaming_duvida": 0.0015999856001295987, "conta_pagamento_confirmacao": 9.999910000809991e-07, "atendimento_humano": 9.999910000809991e-07, "suporte_chip_esim": 9.999910000809991e-07, "plano_nova_linha": 0.0003999964000323997, "sem_correspondencia": 0.0006999937000566993}, "confidence": 0.9841, "input_tokens": 317, "latency_ms": 178.26876200001607} +{"id": "g0236-roaming_pacote-longo_contexto-05-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9706902741955, "vas_contratacao": 1.000093008649804e-06, "suporte_sem_sinal": 1.000093008649804e-06, "roaming_duvida": 0.0044004092380591385, "reclamacao_atendimento": 1.000093008649804e-06, "internet_consumo": 0.00010000930086498043, "roaming_pacote": 0.009000837077848238, "plano_nova_linha": 1.000093008649804e-06, "roaming_cobranca": 0.015801469536666907, "internet_pacote_adicional": 1.000093008649804e-06, "conta_segunda_via": 1.000093008649804e-06, "sem_correspondencia": 1.000093008649804e-06}, "confidence": 0.9343, "input_tokens": 310, "latency_ms": 172.29282599998896} +{"id": "g0236-roaming_pacote-longo_contexto-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 241, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 1.0000970094099127e-06, "roaming_pacote": 0.9999969997089717, "internet_pacote_adicional": 1.0000970094099127e-06, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9995, "input_tokens": 164, "latency_ms": 104.9577010000462} +{"id": "g0236-roaming_pacote-longo_contexto-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 228, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.466, "conta_segunda_via": 0.0041, "fidelidade_resgate": 0.0031, "bonus_nao_recebido": 0.0212, "plano_consulta": 0.0711, "atendimento_humano": 0.0015, "roaming_cobranca": 0.1095, "roaming_pacote": 0.2993, "recarga_realizar": 0.008, "conta_explicacao": 0.003, "internet_pacote_adicional": 0.0031, "sem_correspondencia": 0.0101}, "confidence": 0.4369, "input_tokens": 310, "latency_ms": 172.5536519999764} +{"id": "g0236-roaming_pacote-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 202, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.4781478147814782, "internet_pacote_adicional": 0.0093009300930093, "marketplace_pedido": 0.0011001100110011003, "internet_problema_conexao": 0.004100410041004101, "vas_contratacao": 0.014901490149014903, "roaming_cobranca": 0.47364736473647373, "negociacao_divida": 0.00010001000100010003, "conta_vencimento": 0.00020002000200020005, "atendimento_humano": 0.00020002000200020005, "seguranca_perda_roubo": 0.00030003000300030005, "beneficios_consulta": 0.0006000600060006001, "sem_correspondencia": 0.017401740174017404}, "confidence": 0.6279, "input_tokens": 315, "latency_ms": 175.09739799999124} +{"id": "g0236-roaming_pacote-longo_contexto-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 201, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"portabilidade": 0.007499250074992501, "bonus_nao_recebido": 0.007599240075992401, "plano_nova_linha": 0.03849615038496151, "roaming_duvida": 0.055894410558944105, "roaming_pacote": 0.0120987901209879, "seguranca_perda_roubo": 0.009799020097990201, "suporte_sem_sinal": 0.019398060193980604, "recarga_realizar": 0.0073992600739926015, "recarga_saldo": 0.0045995400459954, "internet_pacote_adicional": 0.1381861813818618, "roaming_cobranca": 0.0856914308569143, "fidelidade_pontos": 0.0057994200579942, "suporte_configuracao": 0.5576442355764424, "fidelidade_resgate": 0.011198880111988802, "cancelamento_linha": 0.020497950204979503, "sem_correspondencia": 0.018198180181981802}, "confidence": 0.4089, "input_tokens": 316, "latency_ms": 173.1817229999706} +{"id": "g0236-roaming_pacote-longo_contexto-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"suporte_sem_sinal": 1.0001940376433025e-06, "internet_pacote_adicional": 0.00010001940376433027, "roaming_cobranca": 0.03120605397447104, "roaming_pacote": 0.6678295589344331, "recarga_saldo": 0.00010001940376433027, "fidelidade_resgate": 1.0001940376433025e-06, "desconto_retencao": 0.00010001940376433027, "internet_problema_conexao": 0.0006001164225859815, "parceiros_ofertas": 0.0007001358263503118, "vas_consulta": 1.0001940376433025e-06, "conta_explicacao": 1.0001940376433025e-06, "atendimento_humano": 1.0001940376433025e-06, "beneficios_consulta": 1.0001940376433025e-06, "roaming_duvida": 0.2991580366591118, "seguranca_fraude": 0.00010001940376433027, "sem_correspondencia": 0.00010001940376433027}, "confidence": 0.7276, "input_tokens": 321, "latency_ms": 177.40662599999268} +{"id": "g0236-roaming_pacote-longo_contexto-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.11201120112011202, "roaming_cobranca": 0.12251225122512252, "marketplace_pedido": 0.03660366036603661, "roaming_pacote": 0.28572857285728576, "recarga_nao_creditada": 0.026502650265026503, "suporte_chip_esim": 0.12931293129312932, "internet_pacote_adicional": 0.20432043204320435, "sem_correspondencia": 0.08300830083008302}, "confidence": 0.0991, "input_tokens": 245, "latency_ms": 141.4883940000209} +{"id": "g0240-roaming_duvida-erros_digitacao-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"seguranca_fraude": 0.011801180118011801, "recarga_realizar": 0.00040004000400040005, "bonus_nao_recebido": 0.0093009300930093, "beneficios_consulta": 0.0014001400140014, "conta_contestacao": 0.0021002100210021, "roaming_cobranca": 0.06440644064406441, "portabilidade": 0.0677067706770677, "cadastro_atualizacao": 0.0007000700070007, "suporte_configuracao": 0.009000900090009, "vas_contratacao": 0.001000100010001, "internet_pacote_adicional": 0.0013001300130013002, "roaming_duvida": 0.8131813181318133, "suporte_chip_esim": 0.005100510051005101, "conta_pagamento_confirmacao": 0.00040004000400040005, "roaming_pacote": 0.0006000600060006, "sem_correspondencia": 0.0116011601160116}, "confidence": 0.7122, "input_tokens": 296, "latency_ms": 169.01898600002596} +{"id": "g0240-roaming_duvida-erros_digitacao-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 9.99993000049e-07, "roaming_cobranca": 9.99993000049e-07, "atendimento_humano": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "roaming_duvida": 0.999993000049, "reclamacao_atendimento": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 214, "latency_ms": 129.05701400001135} +{"id": "g0240-roaming_duvida-erros_digitacao-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cadastro_atualizacao": 9.999850002249973e-07, "vas_contratacao": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "suporte_chip_esim": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "recarga_saldo": 9.999850002249973e-07, "roaming_duvida": 0.9999850002249974, "internet_pacote_adicional": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "marketplace_compra": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "roaming_cobranca": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 293, "latency_ms": 189.57269399999177} +{"id": "g0240-roaming_duvida-erros_digitacao-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0019001900190019005, "suporte_sem_sinal": 0.00010001000100010003, "cadastro_atualizacao": 0.00010001000100010003, "roaming_duvida": 0.988898889888989, "vas_consulta": 0.0007000700070007002, "recarga_saldo": 0.00020002000200020005, "suporte_configuracao": 0.00020002000200020005, "roaming_pacote": 0.0012001200120012002, "suporte_chip_esim": 0.00020002000200020005, "internet_pacote_adicional": 0.0005000500050005002, "negociacao_divida": 0.00010001000100010003, "sem_correspondencia": 0.005900590059005901}, "confidence": 0.9685, "input_tokens": 287, "latency_ms": 184.1955439999765} +{"id": "g0240-roaming_duvida-erros_digitacao-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"fidelidade_resgate": 9.999000099990004e-05, "internet_pacote_adicional": 0.0025997400259974005, "conta_contestacao": 9.999000099990004e-05, "internet_problema_conexao": 0.9859014098590143, "roaming_cobranca": 0.0002999700029997001, "atendimento_humano": 9.999000099990004e-05, "roaming_duvida": 0.00039996000399960017, "roaming_pacote": 9.999000099990004e-05, "internet_consumo": 0.008399160083991603, "cancelamento_linha": 0.0009999000099990003, "recarga_realizar": 9.999000099990004e-05, "plano_troca": 9.999000099990004e-05, "cadastro_atualizacao": 9.999000099990004e-05, "desconto_retencao": 9.999000099990004e-05, "negociacao_divida": 9.999000099990004e-05, "sem_correspondencia": 0.0004999500049995001}, "confidence": 0.9665, "input_tokens": 295, "latency_ms": 178.0493260000071} +{"id": "g0240-roaming_duvida-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0038000000000000004, "recarga_realizar": 0.0024000000000000002, "desconto_retencao": 0.0039000000000000003, "plano_consulta": 0.11090000000000001, "atendimento_humano": 0.16550000000000004, "roaming_pacote": 0.06950000000000002, "fidelidade_pontos": 0.037000000000000005, "plano_troca": 0.0006000000000000001, "suporte_sem_sinal": 0.024200000000000003, "fidelidade_resgate": 0.005200000000000001, "roaming_cobranca": 0.05840000000000001, "sem_correspondencia": 0.5186000000000001}, "confidence": 0.3825, "input_tokens": 280, "latency_ms": 157.09302400000524} +{"id": "g0240-roaming_duvida-erros_digitacao-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0016999830001699987, "internet_problema_conexao": 9.999900000999993e-07, "suporte_chip_esim": 9.999900000999993e-07, "internet_pacote_adicional": 9.999900000999993e-07, "roaming_pacote": 9.999900000999993e-07, "conta_explicacao": 9.999900000999993e-07, "roaming_duvida": 0.9982900170998293, "suporte_sem_sinal": 9.999900000999993e-07, "marketplace_compra": 9.999900000999993e-07, "plano_nova_linha": 9.999900000999993e-07, "beneficios_consulta": 9.999900000999993e-07, "sem_correspondencia": 9.999900000999993e-07}, "confidence": 0.9949, "input_tokens": 284, "latency_ms": 162.76386099997353} +{"id": "g0240-roaming_duvida-erros_digitacao-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 1.0001910364879692e-06, "recarga_saldo": 1.0001910364879692e-06, "desconto_retencao": 1.0001910364879692e-06, "internet_consumo": 1.0001910364879692e-06, "roaming_cobranca": 0.00290055400581511, "roaming_pacote": 0.0033006304204102983, "conta_segunda_via": 1.0001910364879692e-06, "internet_problema_conexao": 1.0001910364879692e-06, "reclamacao_atendimento": 1.0001910364879692e-06, "suporte_sem_sinal": 1.0001910364879692e-06, "roaming_duvida": 0.9937898138544462, "sem_correspondencia": 1.0001910364879692e-06}, "confidence": 0.9823, "input_tokens": 283, "latency_ms": 160.78783399996155} +{"id": "g0240-roaming_duvida-erros_digitacao-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 9.999850002249975e-07, "negociacao_divida": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "roaming_duvida": 0.9999850002249976, "marketplace_compra": 9.999850002249975e-07, "plano_troca": 9.999850002249975e-07, "suporte_configuracao": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "suporte_sem_sinal": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "beneficios_consulta": 9.999850002249975e-07, "internet_consumo": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 164.91722600000003} +{"id": "g0240-roaming_duvida-erros_digitacao-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"marketplace_pedido": 9.999910000809996e-07, "conta_pagamento_confirmacao": 9.999910000809996e-07, "desconto_retencao": 9.999910000809996e-07, "roaming_duvida": 0.0023999784001943985, "roaming_cobranca": 0.00019999820001619992, "plano_troca": 9.999910000809996e-07, "plano_consulta": 9.999910000809996e-07, "vas_contratacao": 9.999910000809996e-07, "roaming_pacote": 0.9973910234807889, "seguranca_perda_roubo": 9.999910000809996e-07, "internet_problema_conexao": 9.999910000809996e-07, "sem_correspondencia": 9.999910000809996e-07}, "confidence": 0.9924, "input_tokens": 281, "latency_ms": 157.82103700001926} +{"id": "g0240-roaming_duvida-erros_digitacao-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"roaming_pacote": 1.0000970094099127e-06, "marketplace_compra": 0.00040003880376396513, "plano_consulta": 0.9909961266242826, "recarga_nao_creditada": 1.0000970094099127e-06, "roaming_duvida": 0.0062006014583414586, "internet_problema_conexao": 0.0023002231216427992, "roaming_cobranca": 0.00010000970094099128, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9714, "input_tokens": 212, "latency_ms": 124.10186500000009} +{"id": "g0240-roaming_duvida-erros_digitacao-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0010000990098019704, "roaming_duvida": 0.9984988513862872, "roaming_pacote": 1.0000990098019704e-06, "sem_correspondencia": 0.0005000495049009852}, "confidence": 0.9907, "input_tokens": 130, "latency_ms": 87.79715900004703} +{"id": "g0241-roaming_duvida-regionalismo-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 1.0000930086498043e-06, "conta_explicacao": 1.0000930086498043e-06, "fidelidade_resgate": 1.0000930086498043e-06, "roaming_cobranca": 0.0022002046190295697, "reclamacao_atendimento": 1.0000930086498043e-06, "roaming_duvida": 0.966389874258306, "conta_contestacao": 1.0000930086498043e-06, "plano_nova_linha": 1.0000930086498043e-06, "marketplace_pedido": 0.00010000930086498044, "conta_segunda_via": 1.0000930086498043e-06, "roaming_pacote": 0.031002883268143933, "sem_correspondencia": 0.0003000279025949413}, "confidence": 0.9358, "input_tokens": 311, "latency_ms": 174.16726300001528} +{"id": "g0241-roaming_duvida-regionalismo-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.163016301630163, "internet_problema_conexao": 0.0008000800080008001, "reclamacao_atendimento": 0.06660666066606662, "conta_debito_automatico_digital": 0.00040004000400040005, "marketplace_pedido": 0.006000600060006001, "vas_cancelamento": 0.0008000800080008001, "roaming_cobranca": 0.2863286328632863, "roaming_duvida": 0.4653465346534653, "roaming_pacote": 0.0083008300830083, "conta_contestacao": 0.00040004000400040005, "negociacao_divida": 0.00040004000400040005, "sem_correspondencia": 0.0016001600160016002}, "confidence": 0.48, "input_tokens": 294, "latency_ms": 168.8227049999682} +{"id": "g0241-roaming_duvida-regionalismo-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 1.0000860073966358e-06, "cancelamento_linha": 0.00010000860073966359, "negociacao_divida": 1.0000860073966358e-06, "plano_nova_linha": 1.0000860073966358e-06, "conta_explicacao": 1.0000860073966358e-06, "beneficios_consulta": 1.0000860073966358e-06, "roaming_duvida": 0.9998859901951564, "conta_vencimento": 1.0000860073966358e-06, "portabilidade": 1.0000860073966358e-06, "roaming_pacote": 1.0000860073966358e-06, "roaming_cobranca": 1.0000860073966358e-06, "vas_cancelamento": 1.0000860073966358e-06, "parceiros_ofertas": 1.0000860073966358e-06, "troca_numero": 1.0000860073966358e-06, "suporte_chip_esim": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.9994, "input_tokens": 299, "latency_ms": 167.43775700001606} +{"id": "g0241-roaming_duvida-regionalismo-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9466053394660534, "roaming_pacote": 0.0206979302069793, "roaming_cobranca": 0.029497050294970503, "sem_correspondencia": 0.0031996800319968005}, "confidence": 0.8167, "input_tokens": 150, "latency_ms": 98.98165499998868} +{"id": "g0241-roaming_duvida-regionalismo-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99997000009e-07, "roaming_duvida": 9.99997000009e-07, "roaming_cobranca": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 144, "latency_ms": 96.54069499998741} +{"id": "g0241-roaming_duvida-regionalismo-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0072992700729927005, "roaming_duvida": 0.934006599340066, "roaming_pacote": 0.05459454054594541, "sem_correspondencia": 0.0040995900409959}, "confidence": 0.7976, "input_tokens": 144, "latency_ms": 93.45389999998588} +{"id": "g0241-roaming_duvida-regionalismo-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.6937, "vas_consulta": 0.122, "cadastro_atualizacao": 0.0029, "roaming_cobranca": 0.0612, "negociacao_divida": 0.0016, "internet_consumo": 0.0326, "roaming_pacote": 0.0036, "conta_contestacao": 0.0022, "beneficios_consulta": 0.0213, "troca_numero": 0.0013, "parceiros_ofertas": 0.0052, "sem_correspondencia": 0.0524}, "confidence": 0.5466, "input_tokens": 289, "latency_ms": 162.23839399998496} +{"id": "g0241-roaming_duvida-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_debito_automatico_digital": 1.0001940376433025e-06, "roaming_pacote": 0.9706883135328253, "bonus_nao_recebido": 1.0001940376433025e-06, "seguranca_fraude": 1.0001940376433025e-06, "suporte_configuracao": 1.0001940376433025e-06, "parceiros_ofertas": 1.0001940376433025e-06, "roaming_cobranca": 0.029305685302948765, "sem_correspondencia": 1.0001940376433025e-06}, "confidence": 0.9356, "input_tokens": 254, "latency_ms": 153.17379099997197} +{"id": "g0241-roaming_duvida-regionalismo-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0011000000000000003, "roaming_duvida": 0.9984000000000001, "roaming_pacote": 0.0004000000000000001, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9904, "input_tokens": 140, "latency_ms": 99.5824059999677} +{"id": "g0241-roaming_duvida-regionalismo-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_consulta": 0.019998000199980003, "seguranca_fraude": 0.0013998600139986002, "recarga_nao_creditada": 0.0008999100089991, "vas_cancelamento": 0.0013998600139986002, "conta_explicacao": 0.0031996800319968005, "roaming_duvida": 0.007699230076992301, "roaming_pacote": 9.999000099990002e-05, "cadastro_atualizacao": 9.999000099990002e-05, "recarga_realizar": 9.999000099990002e-05, "negociacao_religacao": 9.999000099990002e-05, "roaming_cobranca": 0.9646035396460354, "sem_correspondencia": 0.00039996000399960006}, "confidence": 0.9197, "input_tokens": 296, "latency_ms": 169.60912500002223} +{"id": "g0241-roaming_duvida-regionalismo-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "internet_pacote_adicional": 9.99985000224997e-07, "portabilidade": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "roaming_duvida": 0.9999850002249969, "vas_cancelamento": 9.99985000224997e-07, "internet_problema_conexao": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 0.9999, "input_tokens": 309, "latency_ms": 171.92320600003086} +{"id": "g0241-roaming_duvida-regionalismo-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.975, "roaming_cobranca": 0.013, "roaming_pacote": 0.0044, "sem_correspondencia": 0.0076}, "confidence": 0.8974, "input_tokens": 148, "latency_ms": 95.6573990000038} +{"id": "g0242-roaming_duvida-emocional-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "roaming_duvida": 0.9999850002249971, "internet_problema_conexao": 9.999850002249971e-07, "internet_consumo": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 167.94020100002172} +{"id": "g0242-roaming_duvida-emocional-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9358935893589361, "suporte_sem_sinal": 0.00040004000400040016, "recarga_nao_creditada": 0.0032003200320032013, "cancelamento_linha": 0.00010001000100010004, "roaming_pacote": 0.015601560156015604, "roaming_cobranca": 0.005500550055005502, "roaming_duvida": 0.039103910391039116, "sem_correspondencia": 0.00020002000200020008}, "confidence": 0.8524, "input_tokens": 213, "latency_ms": 126.50861999998142} +{"id": "g0242-roaming_duvida-emocional-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9743990256009746, "vas_contratacao": 9.99999000001e-07, "conta_segunda_via": 9.999990000010002e-05, "roaming_pacote": 0.022099977900022102, "parceiros_ofertas": 0.00019999980000020003, "roaming_cobranca": 0.0013999986000014, "reclamacao_atendimento": 9.999990000010002e-05, "sem_correspondencia": 0.0016999983000017}, "confidence": 0.936, "input_tokens": 223, "latency_ms": 131.73085599999013} +{"id": "g0242-roaming_duvida-emocional-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 92, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9834973662392575, "roaming_pacote": 0.006800673266653397, "roaming_cobranca": 0.009700960395079112, "sem_correspondencia": 1.0000990098019702e-06}, "confidence": 0.9308, "input_tokens": 136, "latency_ms": 90.25690500004657} +{"id": "g0242-roaming_duvida-emocional-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.7763999999999998, "roaming_pacote": 0.20129999999999995, "internet_problema_conexao": 0.005799999999999999, "roaming_cobranca": 0.005199999999999999, "plano_nova_linha": 0.0006999999999999999, "cadastro_atualizacao": 0.0006999999999999999, "desconto_retencao": 0.0006999999999999999, "sem_correspondencia": 0.009199999999999998}, "confidence": 0.6946, "input_tokens": 209, "latency_ms": 126.93821499999558} +{"id": "g0242-roaming_duvida-emocional-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_pontos": 9.999890001209987e-05, "cadastro_atualizacao": 9.999890001209987e-07, "internet_problema_conexao": 0.00029999670003629956, "plano_nova_linha": 9.999890001209987e-07, "suporte_chip_esim": 9.999890001209987e-07, "internet_consumo": 9.999890001209987e-07, "marketplace_compra": 9.999890001209987e-07, "atendimento_humano": 9.999890001209987e-07, "roaming_cobranca": 0.0010999879001330987, "roaming_duvida": 0.9955890485204664, "bonus_nao_recebido": 9.999890001209987e-07, "vas_contratacao": 9.999890001209987e-07, "plano_troca": 9.999890001209987e-07, "marketplace_pedido": 9.999890001209987e-07, "roaming_pacote": 0.002899968100350896, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 0.9881, "input_tokens": 295, "latency_ms": 166.68692199999668} +{"id": "g0242-roaming_duvida-emocional-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 0.0053, "conta_segunda_via": 0.0002, "suporte_chip_esim": 0.001, "roaming_pacote": 0.0181, "roaming_duvida": 0.9494, "conta_debito_automatico_digital": 0.0002, "roaming_cobranca": 0.0167, "sem_correspondencia": 0.0091}, "confidence": 0.8697, "input_tokens": 246, "latency_ms": 141.6215769999667} +{"id": "g0242-roaming_duvida-emocional-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.0744, "roaming_cobranca": 0.0158, "roaming_duvida": 0.908, "sem_correspondencia": 0.0018}, "confidence": 0.7418, "input_tokens": 135, "latency_ms": 91.70445099999824} +{"id": "g0242-roaming_duvida-emocional-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_problema_conexao": 0.0005000980192117655, "reclamacao_atendimento": 1.0001960384235309e-06, "cancelamento_linha": 1.0001960384235309e-06, "suporte_sem_sinal": 0.0001000196038423531, "roaming_cobranca": 0.11272209353033194, "conta_contestacao": 0.0001000196038423531, "roaming_pacote": 0.7533476561406035, "recarga_saldo": 0.0006001176230541186, "parceiros_ofertas": 0.0005000980192117655, "roaming_duvida": 0.12852519093742373, "plano_consulta": 0.0005000980192117655, "recarga_realizar": 1.0001960384235309e-06, "vas_consulta": 0.0003000588115270593, "conta_debito_automatico_digital": 1.0001960384235309e-06, "conta_segunda_via": 0.0001000196038423531, "sem_correspondencia": 0.002700529303743534}, "confidence": 0.7252, "input_tokens": 291, "latency_ms": 164.33839899997338} +{"id": "g0242-roaming_duvida-emocional-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "roaming_duvida": 0.9999850002249969, "vas_contratacao": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 0.9999, "input_tokens": 299, "latency_ms": 169.1829979999966} +{"id": "g0242-roaming_duvida-emocional-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 1.0001930372561904e-06, "atendimento_humano": 1.0001930372561904e-06, "roaming_pacote": 0.011202162017269333, "internet_pacote_adicional": 1.0001930372561904e-06, "negociacao_religacao": 1.0001930372561904e-06, "recarga_realizar": 1.0001930372561904e-06, "internet_consumo": 0.00010001930372561904, "suporte_sem_sinal": 0.00010001930372561904, "roaming_duvida": 0.9882907401128418, "roaming_cobranca": 0.0003000579111768571, "conta_debito_automatico_digital": 1.0001930372561904e-06, "sem_correspondencia": 1.0001930372561904e-06}, "confidence": 0.9725, "input_tokens": 280, "latency_ms": 159.31426899999224} +{"id": "g0242-roaming_duvida-emocional-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0098, "roaming_pacote": 0.0003, "roaming_duvida": 0.9898, "sem_correspondencia": 0.0001}, "confidence": 0.9579, "input_tokens": 136, "latency_ms": 90.62799899999163} +{"id": "g0245-roaming_cobranca-curto_neutro-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99989000120999e-07, "bonus_nao_recebido": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "recarga_realizar": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "roaming_duvida": 9.99989000120999e-07, "suporte_configuracao": 9.99989000120999e-07, "roaming_cobranca": 0.9999890001209989, "recarga_nao_creditada": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 158.74623100000917} +{"id": "g0245-roaming_cobranca-curto_neutro-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"fidelidade_resgate": 1.0000890079217048e-06, "vas_contratacao": 1.0000890079217048e-06, "roaming_duvida": 0.0069006141546597635, "recarga_saldo": 1.0000890079217048e-06, "cancelamento_linha": 1.0000890079217048e-06, "internet_consumo": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "seguranca_fraude": 1.0000890079217048e-06, "portabilidade": 1.0000890079217048e-06, "roaming_pacote": 0.9905881623464488, "conta_contestacao": 0.00020001780158434098, "marketplace_pedido": 0.00040003560316868197, "marketplace_compra": 1.0000890079217048e-06, "suporte_sem_sinal": 1.0000890079217048e-06, "roaming_cobranca": 0.0019001691150512393, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9778, "input_tokens": 285, "latency_ms": 163.06717699995943} +{"id": "g0245-roaming_cobranca-curto_neutro-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "roaming_cobranca": 0.9999890001209991, "internet_problema_conexao": 9.999890001209992e-07, "recarga_realizar": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 278, "latency_ms": 157.61633800002528} +{"id": "g0245-roaming_cobranca-curto_neutro-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9999930000490003, "parceiros_ofertas": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "negociacao_divida": 9.999930000490002e-07, "roaming_cobranca": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 205, "latency_ms": 123.21524200001477} +{"id": "g0245-roaming_cobranca-curto_neutro-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_religacao": 0.0582, "internet_pacote_adicional": 0.0137, "conta_contestacao": 0.0947, "portabilidade": 0.0063, "marketplace_pedido": 0.0163, "roaming_cobranca": 0.6939, "seguranca_fraude": 0.0675, "roaming_pacote": 0.007, "roaming_duvida": 0.0172, "atendimento_humano": 0.0082, "parceiros_ofertas": 0.0063, "sem_correspondencia": 0.0107}, "confidence": 0.5145, "input_tokens": 273, "latency_ms": 153.9600620000101} +{"id": "g0245-roaming_cobranca-curto_neutro-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 217, "latency_ms": 127.73060800003577} +{"id": "g0245-roaming_cobranca-curto_neutro-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9999970000090003, "roaming_pacote": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 134, "latency_ms": 92.75328100000024} +{"id": "g0245-roaming_cobranca-curto_neutro-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"fidelidade_pontos": 0.00020003920768470624, "plano_nova_linha": 1.000196038423531e-06, "roaming_cobranca": 0.04770935103280243, "conta_contestacao": 0.0004000784153694125, "atendimento_humano": 0.0019003724730047092, "portabilidade": 1.000196038423531e-06, "internet_consumo": 0.00020003920768470624, "vas_consulta": 1.000196038423531e-06, "conta_pagamento_confirmacao": 0.9480858248216651, "recarga_nao_creditada": 0.00010001960384235312, "recarga_saldo": 1.000196038423531e-06, "marketplace_compra": 0.0003000588115270593, "roaming_duvida": 0.00010001960384235312, "roaming_pacote": 0.00010001960384235312, "bonus_nao_recebido": 0.0006001176230541186, "sem_correspondencia": 0.0003000588115270593}, "confidence": 0.9177, "input_tokens": 293, "latency_ms": 164.53016200000548} +{"id": "g0245-roaming_cobranca-curto_neutro-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 0.0006000600060005999, "suporte_chip_esim": 0.0001000100010001, "roaming_pacote": 0.0008000800080008, "plano_troca": 0.0001000100010001, "roaming_cobranca": 0.994099409940994, "conta_contestacao": 0.0016001600160016, "roaming_duvida": 0.0026002600260026, "sem_correspondencia": 0.0001000100010001}, "confidence": 0.9783, "input_tokens": 221, "latency_ms": 129.62245800002847} +{"id": "g0245-roaming_cobranca-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"cadastro_atualizacao": 1.0000960092168847e-06, "roaming_duvida": 0.9973957499919992, "internet_consumo": 0.00040003840368675397, "roaming_pacote": 0.0014001344129036387, "suporte_chip_esim": 1.0000960092168847e-06, "conta_contestacao": 0.0008000768073735079, "conta_debito_automatico_digital": 1.0000960092168847e-06, "sem_correspondencia": 1.0000960092168847e-06}, "confidence": 0.9895, "input_tokens": 228, "latency_ms": 130.96157699999367} +{"id": "g0245-roaming_cobranca-curto_neutro-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"internet_consumo": 0.025202520252025205, "conta_contestacao": 0.009500950095009501, "plano_consulta": 0.0075007500750075016, "atendimento_humano": 0.00010001000100010003, "troca_numero": 0.0016001600160016004, "roaming_duvida": 0.8681868186818683, "suporte_configuracao": 0.00030003000300030005, "reclamacao_atendimento": 0.0011001100110011003, "conta_pagamento_confirmacao": 0.0029002900290029006, "conta_explicacao": 0.0011001100110011003, "plano_troca": 0.00010001000100010003, "seguranca_perda_roubo": 0.054405440544054405, "marketplace_compra": 0.0004000400040004001, "portabilidade": 0.00010001000100010003, "roaming_pacote": 0.026702670267026708, "sem_correspondencia": 0.0008000800080008002}, "confidence": 0.7805, "input_tokens": 286, "latency_ms": 161.68805199998815} +{"id": "g0245-roaming_cobranca-curto_neutro-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"reclamacao_atendimento": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "vas_consulta": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "roaming_duvida": 9.99985000224997e-07, "internet_consumo": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "conta_contestacao": 0.9999850002249969, "marketplace_pedido": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 163.46224799997344} +{"id": "g0249-roaming_cobranca-emocional-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"recarga_saldo": 9.999890001209987e-07, "fidelidade_resgate": 9.999890001209987e-07, "desconto_retencao": 9.999890001209987e-07, "plano_troca": 9.999890001209987e-07, "roaming_pacote": 9.999890001209987e-07, "conta_contestacao": 9.999890001209987e-07, "conta_debito_automatico_digital": 9.999890001209987e-07, "roaming_duvida": 9.999890001209987e-07, "internet_problema_conexao": 9.999890001209987e-07, "internet_consumo": 9.999890001209987e-07, "roaming_cobranca": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 170.4664819999948} +{"id": "g0249-roaming_cobranca-emocional-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.059094090590940895, "roaming_cobranca": 0.5939406059394059, "desconto_retencao": 0.06119388061193879, "roaming_pacote": 0.05729427057294269, "seguranca_fraude": 0.058094190580941896, "roaming_duvida": 0.058794120587941194, "conta_debito_automatico_digital": 0.0538946105389461, "sem_correspondencia": 0.05769423057694229}, "confidence": 0.2954, "input_tokens": 244, "latency_ms": 139.24194399999124} +{"id": "g0249-roaming_cobranca-emocional-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_divida": 0.00010000000000000002, "bonus_nao_recebido": 0.0004000000000000001, "cadastro_atualizacao": 0.0007000000000000001, "roaming_duvida": 0.00020000000000000004, "conta_segunda_via": 0.00030000000000000003, "internet_pacote_adicional": 0.00030000000000000003, "roaming_cobranca": 0.9415000000000001, "vas_cancelamento": 0.00010000000000000002, "roaming_pacote": 0.00010000000000000002, "conta_contestacao": 0.00010000000000000002, "internet_problema_conexao": 0.048900000000000006, "vas_contratacao": 0.00010000000000000002, "conta_explicacao": 0.00010000000000000002, "conta_vencimento": 0.00010000000000000002, "seguranca_fraude": 0.0068000000000000005, "sem_correspondencia": 0.00020000000000000004}, "confidence": 0.9059, "input_tokens": 310, "latency_ms": 172.17964299999267} +{"id": "g0249-roaming_cobranca-emocional-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99997000009e-07, "conta_contestacao": 9.99997000009e-07, "roaming_cobranca": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 160, "latency_ms": 101.43496899996762} +{"id": "g0249-roaming_cobranca-emocional-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9420000000000001, "roaming_pacote": 0.0024000000000000002, "roaming_cobranca": 0.05360000000000001, "sem_correspondencia": 0.0020000000000000005}, "confidence": 0.8268, "input_tokens": 153, "latency_ms": 98.56679799997892} +{"id": "g0249-roaming_cobranca-emocional-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "suporte_configuracao": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 242, "latency_ms": 138.0364770000142} +{"id": "g0249-roaming_cobranca-emocional-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.0034003400340034003, "conta_contestacao": 0.06880688068806881, "roaming_cobranca": 0.9255925592559255, "sem_correspondencia": 0.0022002200220022005}, "confidence": 0.7914, "input_tokens": 152, "latency_ms": 97.46985599997515} +{"id": "g0249-roaming_cobranca-emocional-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 9.999890001209992e-07, "recarga_saldo": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "roaming_cobranca": 0.9999890001209991, "roaming_pacote": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 164.74556200000734} +{"id": "g0249-roaming_cobranca-emocional-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"cancelamento_linha": 9.99989000120999e-07, "cadastro_atualizacao": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "vas_cancelamento": 9.99989000120999e-07, "conta_vencimento": 9.99989000120999e-07, "roaming_duvida": 9.99989000120999e-07, "internet_pacote_adicional": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "roaming_cobranca": 0.9999890001209989, "suporte_sem_sinal": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 315, "latency_ms": 179.1948289999823} +{"id": "g0249-roaming_cobranca-emocional-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.007900000000000003, "conta_contestacao": 0.0045000000000000005, "roaming_cobranca": 0.9851000000000001, "sem_correspondencia": 0.0025000000000000005}, "confidence": 0.9332, "input_tokens": 149, "latency_ms": 97.09841400001551} +{"id": "g0249-roaming_cobranca-emocional-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99997000009e-07, "conta_contestacao": 9.99997000009e-07, "roaming_cobranca": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 151, "latency_ms": 100.12122699998827} +{"id": "g0249-roaming_cobranca-emocional-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.12921292129212922, "roaming_pacote": 0.025002500250025005, "roaming_cobranca": 0.8265826582658266, "sem_correspondencia": 0.0192019201920192}, "confidence": 0.5742, "input_tokens": 154, "latency_ms": 97.9348390000041} +{"id": "g0250-roaming_cobranca-longo_contexto-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"marketplace_compra": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "roaming_cobranca": 0.9999890001209991, "desconto_retencao": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 322, "latency_ms": 177.43258699999842} +{"id": "g0250-roaming_cobranca-longo_contexto-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 1.0000970094099127e-06, "roaming_cobranca": 0.9999969997089717, "roaming_pacote": 1.0000970094099127e-06, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9994, "input_tokens": 174, "latency_ms": 107.6268830000231} +{"id": "g0250-roaming_cobranca-longo_contexto-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.0737, "plano_troca": 0.0001, "reclamacao_atendimento": 0.0001, "recarga_nao_creditada": 0.043, "conta_contestacao": 0.0003, "roaming_pacote": 0.0178, "roaming_cobranca": 0.8641, "sem_correspondencia": 0.0009}, "confidence": 0.742, "input_tokens": 263, "latency_ms": 151.66973700002018} +{"id": "g0250-roaming_cobranca-longo_contexto-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_pagamento_confirmacao": 9.99995000025e-07, "conta_contestacao": 9.99995000025e-07, "roaming_duvida": 0.02079989600052, "portabilidade": 9.99995000025e-05, "cadastro_atualizacao": 9.99995000025e-07, "roaming_pacote": 9.99995000025e-07, "roaming_cobranca": 0.9790951045244776, "sem_correspondencia": 9.99995000025e-07}, "confidence": 0.9506, "input_tokens": 253, "latency_ms": 145.76726100000315} +{"id": "g0250-roaming_cobranca-longo_contexto-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 237, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_explicacao": 1.0000910082817536e-06, "roaming_duvida": 1.0000910082817536e-06, "seguranca_fraude": 1.0000910082817536e-06, "roaming_pacote": 1.0000910082817536e-06, "reclamacao_atendimento": 0.005500500545549645, "internet_consumo": 0.0005000455041408768, "conta_contestacao": 1.0000910082817536e-06, "seguranca_perda_roubo": 1.0000910082817536e-06, "conta_pagamento_confirmacao": 1.0000910082817536e-06, "desconto_retencao": 1.0000910082817536e-06, "roaming_cobranca": 0.9939904531312349, "sem_correspondencia": 1.0000910082817536e-06}, "confidence": 0.9839, "input_tokens": 325, "latency_ms": 182.11279499996635} +{"id": "g0250-roaming_cobranca-longo_contexto-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"suporte_chip_esim": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "fidelidade_resgate": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 266, "latency_ms": 152.5959840000155} +{"id": "g0250-roaming_cobranca-longo_contexto-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 214, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "internet_problema_conexao": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 250, "latency_ms": 150.99646100003383} +{"id": "g0250-roaming_cobranca-longo_contexto-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 9.999930000490002e-07, "roaming_cobranca": 0.9999930000490003, "conta_debito_automatico_digital": 9.999930000490002e-07, "plano_consulta": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 249, "latency_ms": 158.85918399999355} +{"id": "g0250-roaming_cobranca-longo_contexto-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"suporte_configuracao": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 254, "latency_ms": 163.7521270000093} +{"id": "g0250-roaming_cobranca-longo_contexto-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"conta_contestacao": 0.0009999000099990003, "fidelidade_pontos": 0.02869713028697131, "roaming_duvida": 0.2661733826617339, "bonus_nao_recebido": 0.0016998300169983004, "suporte_configuracao": 0.002199780021997801, "internet_problema_conexao": 0.532146785321468, "recarga_realizar": 0.0004999500049995001, "roaming_cobranca": 0.06049395060493952, "internet_pacote_adicional": 0.012498750124987504, "troca_numero": 0.010298970102989703, "recarga_nao_creditada": 0.07789221077892212, "cancelamento_linha": 0.0025997400259974005, "roaming_pacote": 0.0008999100089991003, "plano_nova_linha": 0.0004999500049995001, "desconto_retencao": 0.0004999500049995001, "sem_correspondencia": 0.0018998100189981007}, "confidence": 0.5181, "input_tokens": 319, "latency_ms": 190.40502299998252} +{"id": "g0250-roaming_cobranca-longo_contexto-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"internet_problema_conexao": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "internet_consumo": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "roaming_cobranca": 0.9999850002249971, "reclamacao_atendimento": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "recarga_realizar": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 333, "latency_ms": 189.5808990000205} +{"id": "g0250-roaming_cobranca-longo_contexto-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "roaming_pacote": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 162, "latency_ms": 103.00961600000846} +{"id": "g0252-cadastro_atualizacao-curto_neutro-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.00010001000100010001, "portabilidade": 0.00010001000100010001, "cadastro_atualizacao": 0.9996999699969997, "sem_correspondencia": 0.00010001000100010001}, "confidence": 0.9973, "input_tokens": 122, "latency_ms": 84.52050500000041} +{"id": "g0252-cadastro_atualizacao-curto_neutro-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 124, "latency_ms": 84.72478200002342} +{"id": "g0252-cadastro_atualizacao-curto_neutro-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"troca_numero": 0.0116011601160116, "reclamacao_atendimento": 0.004400440044004401, "beneficios_consulta": 0.004400440044004401, "cadastro_atualizacao": 0.010501050105010502, "conta_explicacao": 0.7007700770077008, "cancelamento_linha": 0.0072007200720072, "portabilidade": 0.2548254825482548, "sem_correspondencia": 0.0063006300630063005}, "confidence": 0.6091, "input_tokens": 197, "latency_ms": 119.81614600000512} +{"id": "g0252-cadastro_atualizacao-curto_neutro-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_pontos": 9.996990905737375e-05, "portabilidade": 9.996990905737375e-05, "plano_troca": 9.996990905737375e-05, "conta_segunda_via": 9.996990905737375e-05, "vas_contratacao": 9.996990905737375e-05, "suporte_chip_esim": 9.996990905737375e-05, "fidelidade_resgate": 9.996990905737375e-05, "cancelamento_linha": 0.00079975927245899, "reclamacao_atendimento": 9.996990905737375e-05, "roaming_cobranca": 9.996990905737375e-05, "seguranca_perda_roubo": 9.996990905737375e-05, "marketplace_compra": 9.996990905737375e-05, "cadastro_atualizacao": 0.9978996322107047, "recarga_saldo": 9.996990905737374e-07, "troca_numero": 9.996990905737375e-05, "sem_correspondencia": 9.996990905737375e-05}, "confidence": 0.9937, "input_tokens": 281, "latency_ms": 158.99395999997523} +{"id": "g0252-cadastro_atualizacao-curto_neutro-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 26, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.33436687337467486, "vas_consulta": 0.0020004000800160028, "fidelidade_resgate": 0.05241048209641928, "bonus_nao_recebido": 0.0018003600720144027, "cadastro_atualizacao": 0.0009001800360072013, "troca_numero": 0.5796159231846368, "portabilidade": 0.02180436087217443, "sem_correspondencia": 0.007101420284056811}, "confidence": 0.5258, "input_tokens": 201, "latency_ms": 120.28562500000817} +{"id": "g0252-cadastro_atualizacao-curto_neutro-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"portabilidade": 9.99997000009e-07, "cancelamento_linha": 9.99997000009e-07, "cadastro_atualizacao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 120, "latency_ms": 83.146327999998} +{"id": "g0252-cadastro_atualizacao-curto_neutro-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_realizar": 9.997000899730082e-05, "plano_troca": 9.997000899730082e-05, "cadastro_atualizacao": 0.9982005398380487, "portabilidade": 0.00019994001799460164, "roaming_cobranca": 9.997000899730082e-05, "cancelamento_linha": 9.997000899730082e-05, "parceiros_ofertas": 9.997000899730082e-05, "conta_segunda_via": 9.997000899730082e-05, "desconto_retencao": 9.997000899730082e-05, "roaming_duvida": 9.997000899730082e-05, "seguranca_perda_roubo": 9.997000899730082e-05, "vas_cancelamento": 9.997000899730082e-05, "troca_numero": 9.997000899730082e-05, "marketplace_compra": 9.997000899730082e-05, "internet_consumo": 0.00019994001799460164, "sem_correspondencia": 0.00019994001799460164}, "confidence": 0.9947, "input_tokens": 280, "latency_ms": 159.3918049999843} +{"id": "g0252-cadastro_atualizacao-curto_neutro-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "cadastro_atualizacao": 0.9999850002249971, "fidelidade_pontos": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 281, "latency_ms": 161.6330269999935} +{"id": "g0252-cadastro_atualizacao-curto_neutro-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.1248, "cancelamento_linha": 0.1313, "cadastro_atualizacao": 0.1291, "sem_correspondencia": 0.6148}, "confidence": 0.214, "input_tokens": 121, "latency_ms": 93.41960500000823} +{"id": "g0252-cadastro_atualizacao-curto_neutro-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0264, "portabilidade": 0.1746, "cadastro_atualizacao": 0.7661, "sem_correspondencia": 0.0329}, "confidence": 0.4827, "input_tokens": 124, "latency_ms": 94.03883900000665} +{"id": "g0252-cadastro_atualizacao-curto_neutro-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 9.999930000490002e-07, "cadastro_atualizacao": 0.9999930000490003, "portabilidade": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "roaming_duvida": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "negociacao_divida": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 196, "latency_ms": 130.70173300002352} +{"id": "g0252-cadastro_atualizacao-curto_neutro-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.0008000000000000001, "portabilidade": 0.017800000000000003, "cadastro_atualizacao": 0.012300000000000002, "marketplace_compra": 0.0020000000000000005, "internet_problema_conexao": 0.0016000000000000003, "vas_cancelamento": 0.0004000000000000001, "troca_numero": 0.9117000000000001, "conta_pagamento_confirmacao": 0.00020000000000000004, "recarga_nao_creditada": 0.00020000000000000004, "internet_pacote_adicional": 0.0019000000000000002, "parceiros_ofertas": 0.00030000000000000003, "sem_correspondencia": 0.050800000000000005}, "confidence": 0.8346, "input_tokens": 275, "latency_ms": 171.18859100003192} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"marketplace_compra": 1.0000900081007289e-06, "conta_segunda_via": 1.0000900081007289e-06, "internet_pacote_adicional": 1.0000900081007289e-06, "suporte_chip_esim": 0.0001000090008100729, "portabilidade": 1.0000900081007289e-06, "cadastro_atualizacao": 0.9998899900991087, "troca_numero": 1.0000900081007289e-06, "cancelamento_linha": 1.0000900081007289e-06, "conta_contestacao": 1.0000900081007289e-06, "suporte_configuracao": 1.0000900081007289e-06, "bonus_nao_recebido": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9992, "input_tokens": 291, "latency_ms": 189.40835200004358} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_debito_automatico_digital": 0.00010001000100010003, "cadastro_atualizacao": 0.9989998999899992, "troca_numero": 0.00010001000100010003, "portabilidade": 0.00010001000100010003, "internet_consumo": 0.0004000400040004001, "cancelamento_linha": 0.00010001000100010003, "vas_cancelamento": 0.00010001000100010003, "sem_correspondencia": 0.00010001000100010003}, "confidence": 0.9951, "input_tokens": 221, "latency_ms": 143.1385049999676} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_explicacao": 0.033996600339966, "portabilidade": 0.005499450054994499, "plano_troca": 0.0016998300169982997, "troca_numero": 0.0016998300169982997, "cadastro_atualizacao": 0.9495050494950503, "suporte_chip_esim": 0.0016998300169982997, "cancelamento_linha": 0.0016998300169982997, "sem_correspondencia": 0.0041995800419958}, "confidence": 0.8758, "input_tokens": 224, "latency_ms": 144.27047199995968} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 9.99986000195998e-07, "portabilidade": 9.99986000195998e-07, "troca_numero": 0.001999972000391996, "desconto_retencao": 9.99986000195998e-07, "atendimento_humano": 9.99986000195998e-07, "internet_consumo": 9.99986000195998e-07, "cadastro_atualizacao": 0.997986028195606, "conta_contestacao": 9.99986000195998e-07, "cancelamento_linha": 9.99986000195998e-07, "fidelidade_pontos": 9.99986000195998e-07, "seguranca_fraude": 9.99986000195998e-07, "reclamacao_atendimento": 9.99986000195998e-07, "roaming_cobranca": 9.99986000195998e-07, "beneficios_consulta": 9.99986000195998e-07, "fidelidade_resgate": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9949, "input_tokens": 297, "latency_ms": 171.3810379999927} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.6852999999999999, "plano_nova_linha": 0.0011999999999999997, "vas_cancelamento": 0.008199999999999999, "cancelamento_linha": 0.003399999999999999, "seguranca_perda_roubo": 0.007599999999999998, "vas_consulta": 0.0009999999999999998, "seguranca_fraude": 0.038799999999999994, "conta_pagamento_confirmacao": 0.0008999999999999998, "portabilidade": 0.23119999999999993, "marketplace_pedido": 0.004699999999999999, "troca_numero": 0.0009999999999999998, "recarga_saldo": 0.0007999999999999998, "conta_contestacao": 0.0009999999999999998, "fidelidade_pontos": 0.003899999999999999, "negociacao_divida": 0.0005999999999999998, "sem_correspondencia": 0.010399999999999998}, "confidence": 0.6539, "input_tokens": 303, "latency_ms": 169.30726399999685} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.00010002000400080017, "portabilidade": 0.0005001000200040008, "conta_explicacao": 0.00010002000400080017, "negociacao_divida": 0.00010002000400080017, "troca_numero": 0.002300460092018404, "conta_debito_automatico_digital": 0.00010002000400080017, "conta_pagamento_confirmacao": 0.00010002000400080017, "seguranca_perda_roubo": 0.00010002000400080017, "desconto_retencao": 0.00010002000400080017, "cadastro_atualizacao": 0.9962992598519704, "parceiros_ofertas": 0.00010002000400080017, "sem_correspondencia": 0.00010002000400080017}, "confidence": 0.9874, "input_tokens": 277, "latency_ms": 167.40048700000898} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.793231623634101, "vas_contratacao": 1.0002920852889043e-06, "cancelamento_linha": 1.0002920852889043e-06, "portabilidade": 0.05771685332116978, "conta_explicacao": 0.0004001168341155617, "atendimento_humano": 1.0002920852889043e-06, "recarga_realizar": 1.0002920852889043e-06, "suporte_configuracao": 0.00010002920852889043, "conta_contestacao": 0.14294173898778442, "seguranca_fraude": 0.005101489634973412, "beneficios_consulta": 1.0002920852889043e-06, "desconto_retencao": 1.0002920852889043e-06, "plano_nova_linha": 1.0002920852889043e-06, "parceiros_ofertas": 1.0002920852889043e-06, "bonus_nao_recebido": 0.00010002920852889043, "sem_correspondencia": 0.0004001168341155617}, "confidence": 0.7605, "input_tokens": 295, "latency_ms": 169.5127639999896} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "troca_numero": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 227, "latency_ms": 134.78141199999527} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"negociacao_religacao": 0.002, "cadastro_atualizacao": 0.2087, "cancelamento_linha": 0.0165, "fidelidade_pontos": 0.0021, "seguranca_fraude": 0.0203, "conta_pagamento_confirmacao": 0.002, "vas_consulta": 0.002, "portabilidade": 0.0065, "internet_consumo": 0.0146, "internet_pacote_adicional": 0.0058, "negociacao_divida": 0.0019, "recarga_realizar": 0.002, "parceiros_ofertas": 0.002, "conta_contestacao": 0.002, "troca_numero": 0.6912, "sem_correspondencia": 0.0204}, "confidence": 0.6276, "input_tokens": 293, "latency_ms": 164.54211500001747} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"troca_numero": 0.0079, "cancelamento_linha": 0.0006, "conta_segunda_via": 0.803, "portabilidade": 0.1585, "internet_problema_conexao": 0.0021, "suporte_sem_sinal": 0.0006, "seguranca_fraude": 0.0129, "sem_correspondencia": 0.0144}, "confidence": 0.6897, "input_tokens": 222, "latency_ms": 130.3968560000044} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "cadastro_atualizacao": 0.9999890001209993, "vas_cancelamento": 9.999890001209994e-07, "reclamacao_atendimento": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "suporte_configuracao": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "recarga_nao_creditada": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 160.95614300002126} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_saldo": 0.0004, "conta_contestacao": 0.001, "cancelamento_linha": 0.0013, "conta_pagamento_confirmacao": 0.0003, "conta_debito_automatico_digital": 0.0012, "internet_consumo": 0.0039, "reclamacao_atendimento": 0.0003, "cadastro_atualizacao": 0.9388, "troca_numero": 0.0442, "roaming_duvida": 0.0018, "portabilidade": 0.0042, "sem_correspondencia": 0.0026}, "confidence": 0.8792, "input_tokens": 284, "latency_ms": 158.64060000001245} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999930000490003, "vas_contratacao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 200, "latency_ms": 118.32112899998037} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0005, "cancelamento_linha": 0.9612, "portabilidade": 0.0371, "sem_correspondencia": 0.0012}, "confidence": 0.8758, "input_tokens": 128, "latency_ms": 86.67758499996125} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cadastro_atualizacao": 0.9999850002249971, "roaming_duvida": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 162.71427599997423} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"atendimento_humano": 0.000999799040392881, "portabilidade": 0.0006998593282750168, "negociacao_religacao": 9.997990403928812e-05, "seguranca_perda_roubo": 9.997990403928812e-05, "suporte_configuracao": 0.0016996583686678978, "fidelidade_resgate": 9.997990403928812e-05, "vas_contratacao": 0.001999598080785762, "cancelamento_linha": 0.00019995980807857624, "plano_consulta": 9.997990403928812e-05, "vas_cancelamento": 0.0022995377929036264, "conta_contestacao": 9.997990403928812e-05, "conta_vencimento": 0.00029993971211786434, "troca_numero": 9.997990403928812e-05, "conta_pagamento_confirmacao": 9.99799040392881e-07, "cadastro_atualizacao": 0.9908008490293452, "sem_correspondencia": 0.00039991961615715247}, "confidence": 0.9751, "input_tokens": 288, "latency_ms": 159.75875199995926} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "cadastro_atualizacao": 0.9999890001209991, "seguranca_perda_roubo": 9.999890001209992e-07, "conta_segunda_via": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "suporte_configuracao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 270, "latency_ms": 153.19802600004095} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999930000490003, "recarga_realizar": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 201, "latency_ms": 119.4985230000043} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0006999300069993001, "recarga_saldo": 0.0010998900109989002, "portabilidade": 0.021097890210978902, "desconto_retencao": 9.999000099990002e-05, "suporte_configuracao": 9.999000099990002e-05, "troca_numero": 0.0211978802119788, "parceiros_ofertas": 9.999000099990002e-05, "cancelamento_linha": 0.8932106789321068, "conta_segunda_via": 0.022897710228977103, "marketplace_compra": 9.999000099990002e-05, "suporte_chip_esim": 9.999000099990002e-05, "negociacao_religacao": 0.0073992600739926015, "vas_contratacao": 0.004399560043995601, "conta_contestacao": 0.0012998700129987, "conta_explicacao": 0.0190980901909809, "sem_correspondencia": 0.007099290070992901}, "confidence": 0.803, "input_tokens": 284, "latency_ms": 158.86524699999427} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "vas_consulta": 9.99993000049e-07, "recarga_realizar": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "roaming_pacote": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 186, "latency_ms": 113.90380899996444} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "cancelamento_linha": 9.99993000049e-07, "seguranca_fraude": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 203, "latency_ms": 122.11353500003952} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"vas_consulta": 0.0037992401519696063, "parceiros_ofertas": 9.998000399920017e-05, "troca_numero": 0.08598280343931214, "suporte_sem_sinal": 9.998000399920017e-05, "cadastro_atualizacao": 0.5185962807438513, "reclamacao_atendimento": 0.0008998200359928015, "internet_consumo": 0.001799640071985603, "portabilidade": 0.00029994001199760045, "marketplace_compra": 0.38662267546490703, "roaming_pacote": 0.00029994001199760045, "cancelamento_linha": 0.0010997800439912018, "sem_correspondencia": 0.0003999200159968007}, "confidence": 0.608, "input_tokens": 272, "latency_ms": 154.8383479999984} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_cancelamento": 9.999930000489998e-07, "bonus_nao_recebido": 9.999930000489998e-07, "conta_explicacao": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "cancelamento_linha": 9.999930000489998e-07, "troca_numero": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 205, "latency_ms": 122.00819499997806} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"roaming_duvida": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "portabilidade": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 196, "latency_ms": 116.47098999998207} +{"id": "g0259-portabilidade-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 121, "latency_ms": 84.67435599999362} +{"id": "g0259-portabilidade-curto_neutro-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"marketplace_pedido": 0.0832, "portabilidade": 0.133, "vas_cancelamento": 0.0221, "fidelidade_resgate": 0.0227, "marketplace_compra": 0.0637, "negociacao_religacao": 0.0791, "roaming_cobranca": 0.0253, "cadastro_atualizacao": 0.0223, "troca_numero": 0.1856, "internet_problema_conexao": 0.1913, "cancelamento_linha": 0.0365, "sem_correspondencia": 0.1352}, "confidence": 0.1068, "input_tokens": 284, "latency_ms": 158.8941300000215} +{"id": "g0259-portabilidade-curto_neutro-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.3995000000000001, "portabilidade": 0.5121000000000001, "cancelamento_linha": 0.013700000000000002, "negociacao_religacao": 0.013400000000000002, "recarga_saldo": 0.013300000000000001, "conta_debito_automatico_digital": 0.013300000000000001, "cadastro_atualizacao": 0.013300000000000001, "sem_correspondencia": 0.021400000000000002}, "confidence": 0.4804, "input_tokens": 205, "latency_ms": 123.44325599997319} +{"id": "g0259-portabilidade-curto_neutro-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"desconto_retencao": 9.99990000099999e-07, "internet_problema_conexao": 9.99990000099999e-07, "cancelamento_linha": 9.99990000099999e-07, "troca_numero": 0.9996900030999689, "vas_cancelamento": 9.99990000099999e-07, "atendimento_humano": 9.99990000099999e-07, "cadastro_atualizacao": 9.99990000099999e-07, "conta_vencimento": 9.99990000099999e-07, "seguranca_fraude": 9.99990000099999e-07, "portabilidade": 0.00029999700002999964, "recarga_realizar": 9.99990000099999e-07, "sem_correspondencia": 9.99990000099999e-07}, "confidence": 0.999, "input_tokens": 272, "latency_ms": 151.38247200002297} +{"id": "g0259-portabilidade-curto_neutro-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9227000000000001, "cancelamento_linha": 0.034600000000000006, "cadastro_atualizacao": 0.007400000000000001, "sem_correspondencia": 0.035300000000000005}, "confidence": 0.7511, "input_tokens": 126, "latency_ms": 86.57396799998196} +{"id": "g0259-portabilidade-curto_neutro-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"roaming_pacote": 0.00029997000299970003, "parceiros_ofertas": 0.00019998000199980003, "cadastro_atualizacao": 0.003999600039996, "conta_segunda_via": 0.0013998600139986002, "internet_problema_conexao": 0.0012998700129987, "desconto_retencao": 0.00019998000199980003, "seguranca_fraude": 0.0006999300069993001, "reclamacao_atendimento": 0.0012998700129987, "cancelamento_linha": 0.00019998000199980003, "portabilidade": 0.7925207479252074, "troca_numero": 0.19748025197480254, "sem_correspondencia": 0.00039996000399960006}, "confidence": 0.7714, "input_tokens": 282, "latency_ms": 160.63925100002052} +{"id": "g0259-portabilidade-curto_neutro-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999890001209996, "suporte_sem_sinal": 9.999890001209996e-07, "cadastro_atualizacao": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "seguranca_perda_roubo": 9.999890001209996e-07, "roaming_duvida": 9.999890001209996e-07, "atendimento_humano": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 271, "latency_ms": 155.44762299998638} +{"id": "g0259-portabilidade-curto_neutro-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 1.0000850072256139e-06, "conta_debito_automatico_digital": 1.0000850072256139e-06, "reclamacao_atendimento": 1.0000850072256139e-06, "troca_numero": 1.0000850072256139e-06, "cancelamento_linha": 1.0000850072256139e-06, "marketplace_compra": 1.0000850072256139e-06, "portabilidade": 0.9999849987248914, "atendimento_humano": 1.0000850072256139e-06, "fidelidade_pontos": 1.0000850072256139e-06, "vas_consulta": 1.0000850072256139e-06, "fidelidade_resgate": 1.0000850072256139e-06, "cadastro_atualizacao": 1.0000850072256139e-06, "suporte_sem_sinal": 1.0000850072256139e-06, "plano_consulta": 1.0000850072256139e-06, "suporte_chip_esim": 1.0000850072256139e-06, "sem_correspondencia": 1.0000850072256139e-06}, "confidence": 0.9995, "input_tokens": 281, "latency_ms": 158.99691599997823} +{"id": "g0259-portabilidade-curto_neutro-08-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.2634, "cadastro_atualizacao": 0.0208, "portabilidade": 0.6113, "sem_correspondencia": 0.1045}, "confidence": 0.301, "input_tokens": 126, "latency_ms": 86.56686700004457} +{"id": "g0259-portabilidade-curto_neutro-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"plano_consulta": 0.0031006201240248053, "plano_troca": 0.0032006401280256056, "portabilidade": 0.6560312062412483, "cadastro_atualizacao": 0.008001600320064013, "vas_cancelamento": 0.003000600120024005, "suporte_chip_esim": 0.003500700140028006, "seguranca_perda_roubo": 0.0033006601320264054, "cancelamento_linha": 0.0031006201240248053, "marketplace_compra": 0.0031006201240248053, "troca_numero": 0.2821564312862573, "marketplace_pedido": 0.0032006401280256056, "sem_correspondencia": 0.028305661132226448}, "confidence": 0.6295, "input_tokens": 271, "latency_ms": 160.95084200003384} +{"id": "g0259-portabilidade-curto_neutro-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9993000000000001, "cadastro_atualizacao": 0.00010000000000000002, "cancelamento_linha": 0.00010000000000000002, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.9955, "input_tokens": 125, "latency_ms": 105.35001400000965} +{"id": "g0259-portabilidade-curto_neutro-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9997949805231495, "recarga_realizar": 1.0000950090258573e-06, "desconto_retencao": 0.00010000950090258574, "vas_cancelamento": 1.0000950090258573e-06, "cadastro_atualizacao": 1.0000950090258573e-06, "portabilidade": 0.00010000950090258574, "cancelamento_linha": 1.0000950090258573e-06, "sem_correspondencia": 1.0000950090258573e-06}, "confidence": 0.9984, "input_tokens": 197, "latency_ms": 137.7448329999993} +{"id": "g0262-portabilidade-regionalismo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 1.0000860073966358e-06, "seguranca_fraude": 1.0000860073966358e-06, "cancelamento_linha": 1.0000860073966358e-06, "troca_numero": 0.9988859041877599, "conta_contestacao": 1.0000860073966358e-06, "recarga_nao_creditada": 1.0000860073966358e-06, "suporte_configuracao": 1.0000860073966358e-06, "negociacao_divida": 1.0000860073966358e-06, "suporte_sem_sinal": 1.0000860073966358e-06, "portabilidade": 0.0011000946081362994, "bonus_nao_recebido": 1.0000860073966358e-06, "roaming_pacote": 1.0000860073966358e-06, "vas_cancelamento": 1.0000860073966358e-06, "vas_contratacao": 1.0000860073966358e-06, "reclamacao_atendimento": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.9968, "input_tokens": 285, "latency_ms": 165.13338499999008} +{"id": "g0262-portabilidade-regionalismo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"roaming_cobranca": 0.013, "suporte_configuracao": 0.0069, "portabilidade": 0.1873, "troca_numero": 0.1154, "cadastro_atualizacao": 0.0065, "suporte_chip_esim": 0.0036, "cancelamento_linha": 0.6561, "sem_correspondencia": 0.0112}, "confidence": 0.503, "input_tokens": 230, "latency_ms": 133.8863440000182} +{"id": "g0262-portabilidade-regionalismo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"recarga_saldo": 0.0045009001800360065, "internet_pacote_adicional": 0.0026005201040208035, "internet_problema_conexao": 0.002900580116023204, "recarga_nao_creditada": 0.004100820164032806, "roaming_pacote": 0.0026005201040208035, "vas_consulta": 0.0026005201040208035, "troca_numero": 0.6798359671934385, "fidelidade_resgate": 0.0026005201040208035, "parceiros_ofertas": 0.009401880376075214, "conta_contestacao": 0.0027005401080216042, "cadastro_atualizacao": 0.01990398079615923, "conta_explicacao": 0.002800560112022404, "plano_nova_linha": 0.002800560112022404, "cancelamento_linha": 0.002800560112022404, "portabilidade": 0.25225045009001795, "sem_correspondencia": 0.005601120224044808}, "confidence": 0.6565, "input_tokens": 300, "latency_ms": 165.9116929999982} +{"id": "g0262-portabilidade-regionalismo-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.86981301869813, "cadastro_atualizacao": 0.0378962103789621, "cancelamento_linha": 0.028797120287971194, "sem_correspondencia": 0.06349365063493649}, "confidence": 0.6233, "input_tokens": 134, "latency_ms": 91.40538399998377} +{"id": "g0262-portabilidade-regionalismo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.0004000768147484316, "cancelamento_linha": 1.000192036871079e-06, "recarga_realizar": 1.000192036871079e-06, "troca_numero": 0.9986917488157724, "conta_contestacao": 1.000192036871079e-06, "plano_nova_linha": 1.000192036871079e-06, "portabilidade": 0.0008001536294968632, "parceiros_ofertas": 1.000192036871079e-06, "fidelidade_pontos": 1.000192036871079e-06, "suporte_sem_sinal": 0.0001000192036871079, "vas_consulta": 1.000192036871079e-06, "sem_correspondencia": 1.000192036871079e-06}, "confidence": 0.9949, "input_tokens": 286, "latency_ms": 160.66474900003413} +{"id": "g0262-portabilidade-regionalismo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0073, "cadastro_atualizacao": 0.0152, "portabilidade": 0.9615, "sem_correspondencia": 0.016}, "confidence": 0.8532, "input_tokens": 140, "latency_ms": 91.62650399997574} +{"id": "g0262-portabilidade-regionalismo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.005199480051994799, "cancelamento_linha": 0.0043995600439956, "portabilidade": 0.9087091290870911, "sem_correspondencia": 0.08169183081691829}, "confidence": 0.753, "input_tokens": 130, "latency_ms": 92.8657349999753} +{"id": "g0262-portabilidade-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["plano_nova_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "seguranca_perda_roubo": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "roaming_cobranca": 9.999890001209992e-07, "troca_numero": 0.9999890001209991, "conta_explicacao": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "marketplace_pedido": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 0.9999, "input_tokens": 289, "latency_ms": 164.98443299997234} +{"id": "g0262-portabilidade-regionalismo-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 1.0000850072256137e-06, "troca_numero": 0.9999849987248912, "suporte_chip_esim": 1.0000850072256137e-06, "roaming_pacote": 1.0000850072256137e-06, "conta_vencimento": 1.0000850072256137e-06, "suporte_sem_sinal": 1.0000850072256137e-06, "cancelamento_linha": 1.0000850072256137e-06, "bonus_nao_recebido": 1.0000850072256137e-06, "internet_consumo": 1.0000850072256137e-06, "reclamacao_atendimento": 1.0000850072256137e-06, "cadastro_atualizacao": 1.0000850072256137e-06, "vas_consulta": 1.0000850072256137e-06, "plano_consulta": 1.0000850072256137e-06, "recarga_realizar": 1.0000850072256137e-06, "portabilidade": 1.0000850072256137e-06, "sem_correspondencia": 1.0000850072256137e-06}, "confidence": 0.9998, "input_tokens": 287, "latency_ms": 167.17751400000225} +{"id": "g0262-portabilidade-regionalismo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"reclamacao_atendimento": 0.00010001000100010001, "internet_consumo": 0.00010001000100010001, "cadastro_atualizacao": 0.0012001200120012, "conta_pagamento_confirmacao": 0.00010001000100010001, "troca_numero": 0.0991099109910991, "portabilidade": 0.8978897889788979, "desconto_retencao": 0.00010001000100010001, "conta_debito_automatico_digital": 0.00010001000100010001, "cancelamento_linha": 0.00040004000400040005, "parceiros_ofertas": 0.00010001000100010001, "plano_nova_linha": 0.00010001000100010001, "sem_correspondencia": 0.0007000700070007}, "confidence": 0.8597, "input_tokens": 308, "latency_ms": 170.25473000001057} +{"id": "g0262-portabilidade-regionalismo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0019, "portabilidade": 0.9784, "cadastro_atualizacao": 0.0165, "sem_correspondencia": 0.0032}, "confidence": 0.914, "input_tokens": 131, "latency_ms": 89.52797199998486} +{"id": "g0265-portabilidade-indireto_multiplo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 164, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99997000009e-07, "cadastro_atualizacao": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 150, "latency_ms": 97.1251540000253} +{"id": "g0265-portabilidade-indireto_multiplo-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.99986000195997e-07, "troca_numero": 0.9996860043959384, "recarga_saldo": 9.99986000195997e-07, "conta_vencimento": 9.99986000195997e-07, "plano_consulta": 9.99986000195997e-07, "cadastro_atualizacao": 9.99986000195997e-07, "parceiros_ofertas": 9.99986000195997e-07, "fidelidade_resgate": 9.99986000195997e-07, "cancelamento_linha": 9.99986000195997e-07, "seguranca_perda_roubo": 9.99986000195997e-07, "beneficios_consulta": 9.99986000195997e-07, "reclamacao_atendimento": 9.99986000195997e-07, "conta_contestacao": 9.99986000195997e-07, "suporte_sem_sinal": 0.0002999958000587991, "bonus_nao_recebido": 9.99986000195997e-07, "sem_correspondencia": 9.99986000195997e-07}, "confidence": 0.999, "input_tokens": 287, "latency_ms": 163.48998899997014} +{"id": "g0265-portabilidade-indireto_multiplo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 1.0000870075696584e-06, "plano_consulta": 1.0000870075696584e-06, "bonus_nao_recebido": 1.0000870075696584e-06, "suporte_sem_sinal": 1.0000870075696584e-06, "recarga_saldo": 1.0000870075696584e-06, "cadastro_atualizacao": 1.0000870075696584e-06, "troca_numero": 0.004000348030278634, "portabilidade": 0.0003000261022708975, "beneficios_consulta": 1.0000870075696584e-06, "cancelamento_linha": 1.0000870075696584e-06, "marketplace_pedido": 1.0000870075696584e-06, "vas_contratacao": 1.0000870075696584e-06, "conta_debito_automatico_digital": 0.9956866247363519, "internet_consumo": 1.0000870075696584e-06, "fidelidade_pontos": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9894, "input_tokens": 306, "latency_ms": 190.3533340000081} +{"id": "g0265-portabilidade-indireto_multiplo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.082, "portabilidade": 0.7033, "cadastro_atualizacao": 0.0232, "sem_correspondencia": 0.1915}, "confidence": 0.3822, "input_tokens": 133, "latency_ms": 98.69974100001855} +{"id": "g0265-portabilidade-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_perda_roubo": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "troca_numero": 0.9999850002249976, "conta_vencimento": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "cadastro_atualizacao": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "seguranca_fraude": 9.999850002249975e-07, "plano_consulta": 9.999850002249975e-07, "recarga_saldo": 9.999850002249975e-07, "conta_pagamento_confirmacao": 9.999850002249975e-07, "reclamacao_atendimento": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 302, "latency_ms": 188.95921099999669} +{"id": "g0265-portabilidade-indireto_multiplo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.8306, "cadastro_atualizacao": 0.0444, "cancelamento_linha": 0.0538, "sem_correspondencia": 0.0712}, "confidence": 0.5398, "input_tokens": 141, "latency_ms": 93.51943400002938} +{"id": "g0265-portabilidade-indireto_multiplo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9999970000090003, "cancelamento_linha": 9.999970000090002e-07, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 139, "latency_ms": 93.05971099996668} +{"id": "g0265-portabilidade-indireto_multiplo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_cobranca": 0.005100510051005101, "cancelamento_linha": 0.014901490149014903, "portabilidade": 0.34783478347834784, "recarga_realizar": 0.0005000500050005002, "internet_consumo": 0.0006000600060006001, "cadastro_atualizacao": 0.0005000500050005002, "troca_numero": 0.6271627162716272, "sem_correspondencia": 0.0034003400340034003}, "confidence": 0.6241, "input_tokens": 203, "latency_ms": 122.78719099998625} +{"id": "g0265-portabilidade-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"reclamacao_atendimento": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "troca_numero": 0.999993000049, "cancelamento_linha": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 127.226190999977} +{"id": "g0265-portabilidade-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"atendimento_humano": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "cancelamento_linha": 9.999890001209992e-07, "troca_numero": 0.9999890001209991, "vas_contratacao": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "conta_pagamento_confirmacao": 9.999890001209992e-07, "seguranca_perda_roubo": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 271, "latency_ms": 155.9309300000109} +{"id": "g0265-portabilidade-indireto_multiplo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.00010001000100010001, "portabilidade": 0.9988998899889989, "cancelamento_linha": 0.00010001000100010001, "sem_correspondencia": 0.0009000900090009}, "confidence": 0.993, "input_tokens": 141, "latency_ms": 93.53279999999131} +{"id": "g0265-portabilidade-indireto_multiplo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_duvida": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "troca_numero": 0.999993000049, "cadastro_atualizacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 214, "latency_ms": 126.79643600000645} +{"id": "g0269-cancelamento_linha-regionalismo-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "cancelamento_linha": 0.999993000049, "portabilidade": 9.99993000049e-07, "reclamacao_atendimento": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 210, "latency_ms": 125.92996300003279} +{"id": "g0269-cancelamento_linha-regionalismo-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 1.000086007396636e-06, "conta_debito_automatico_digital": 1.000086007396636e-06, "vas_consulta": 1.000086007396636e-06, "suporte_sem_sinal": 1.000086007396636e-06, "negociacao_divida": 1.000086007396636e-06, "roaming_pacote": 1.000086007396636e-06, "cancelamento_linha": 0.08230707840874314, "desconto_retencao": 1.000086007396636e-06, "troca_numero": 1.000086007396636e-06, "recarga_saldo": 1.000086007396636e-06, "vas_cancelamento": 0.9176789203871532, "recarga_realizar": 1.000086007396636e-06, "cadastro_atualizacao": 1.000086007396636e-06, "portabilidade": 1.000086007396636e-06, "roaming_cobranca": 1.000086007396636e-06, "sem_correspondencia": 1.000086007396636e-06}, "confidence": 0.8969, "input_tokens": 291, "latency_ms": 167.8212950000102} +{"id": "g0269-cancelamento_linha-regionalismo-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.028100000000000003, "cancelamento_linha": 0.8724000000000001, "portabilidade": 0.024600000000000004, "sem_correspondencia": 0.07490000000000001}, "confidence": 0.636, "input_tokens": 132, "latency_ms": 88.35829399998829} +{"id": "g0269-cancelamento_linha-regionalismo-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 9.999890001209987e-07, "negociacao_religacao": 9.999890001209987e-07, "portabilidade": 9.999890001209987e-07, "troca_numero": 9.999890001209987e-07, "internet_problema_conexao": 9.999890001209987e-07, "vas_contratacao": 9.999890001209987e-07, "plano_consulta": 9.999890001209987e-07, "desconto_retencao": 9.999890001209987e-07, "cadastro_atualizacao": 9.999890001209987e-07, "fidelidade_pontos": 9.999890001209987e-07, "cancelamento_linha": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 159.96334900000875} +{"id": "g0269-cancelamento_linha-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cadastro_atualizacao": 0.0001, "marketplace_pedido": 0.0006, "negociacao_divida": 0.0001, "desconto_retencao": 0.0001, "vas_cancelamento": 0.9976, "portabilidade": 0.0007, "troca_numero": 0.0001, "sem_correspondencia": 0.0007}, "confidence": 0.9902, "input_tokens": 213, "latency_ms": 129.45023999998284} +{"id": "g0269-cancelamento_linha-regionalismo-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.999930000489998e-07, "vas_cancelamento": 9.999930000489998e-07, "plano_consulta": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 0.9999, "input_tokens": 202, "latency_ms": 120.2785629999994} +{"id": "g0269-cancelamento_linha-regionalismo-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 9.999900000999995e-07, "vas_consulta": 9.999900000999995e-07, "cancelamento_linha": 0.9998900010999896, "cadastro_atualizacao": 9.999900000999995e-07, "vas_cancelamento": 9.999900000999997e-05, "roaming_cobranca": 9.999900000999995e-07, "portabilidade": 9.999900000999995e-07, "recarga_realizar": 9.999900000999995e-07, "desconto_retencao": 9.999900000999995e-07, "troca_numero": 9.999900000999995e-07, "suporte_sem_sinal": 9.999900000999995e-07, "sem_correspondencia": 9.999900000999995e-07}, "confidence": 0.9994, "input_tokens": 278, "latency_ms": 159.9663650000025} +{"id": "g0269-cancelamento_linha-regionalismo-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99997000009e-07, "vas_cancelamento": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 130, "latency_ms": 89.42029799999318} +{"id": "g0269-cancelamento_linha-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"suporte_chip_esim": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "recarga_realizar": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "vas_cancelamento": 0.9999850002249971, "seguranca_fraude": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "marketplace_compra": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 164.11477500003002} +{"id": "g0269-cancelamento_linha-regionalismo-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 9.99997000009e-07, "portabilidade": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 132, "latency_ms": 88.29085599995778} +{"id": "g0269-cancelamento_linha-regionalismo-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.940994099409941, "portabilidade": 0.00030003000300030005, "vas_cancelamento": 0.058305830583058306, "sem_correspondencia": 0.0004000400040004001}, "confidence": 0.835, "input_tokens": 134, "latency_ms": 89.81222099998831} +{"id": "g0269-cancelamento_linha-regionalismo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "suporte_configuracao": 9.999930000489998e-07, "vas_cancelamento": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 205, "latency_ms": 123.85701100004098} +{"id": "g0270-cancelamento_linha-emocional-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 9.999890001209994e-07, "internet_pacote_adicional": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "cancelamento_linha": 0.9999890001209993, "vas_consulta": 9.999890001209994e-07, "parceiros_ofertas": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 160.5417669999838} +{"id": "g0270-cancelamento_linha-emocional-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"recarga_saldo": 9.999860001959975e-07, "atendimento_humano": 9.999860001959975e-07, "troca_numero": 9.999860001959975e-07, "recarga_realizar": 9.999860001959975e-07, "portabilidade": 9.999860001959975e-07, "cancelamento_linha": 0.014599795602861563, "cadastro_atualizacao": 9.999860001959975e-07, "vas_consulta": 9.999860001959975e-07, "reclamacao_atendimento": 9.999860001959975e-07, "desconto_retencao": 9.999860001959975e-07, "roaming_duvida": 9.999860001959975e-07, "plano_consulta": 9.999860001959975e-07, "vas_cancelamento": 0.985386204593136, "suporte_sem_sinal": 9.999860001959975e-07, "fidelidade_pontos": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9724, "input_tokens": 286, "latency_ms": 161.62306799998305} +{"id": "g0270-cancelamento_linha-emocional-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.38393839383938394, "portabilidade": 0.00020002000200020003, "vas_cancelamento": 0.6146614661466147, "sem_correspondencia": 0.0012001200120012}, "confidence": 0.5116, "input_tokens": 131, "latency_ms": 90.95388800000137} +{"id": "g0270-cancelamento_linha-emocional-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "vas_cancelamento": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 127, "latency_ms": 89.35705799996185} +{"id": "g0270-cancelamento_linha-emocional-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9557942652344086, "portabilidade": 9.999940000359997e-07, "cadastro_atualizacao": 9.999940000359997e-07, "troca_numero": 9.999940000359997e-07, "conta_segunda_via": 9.999940000359997e-07, "desconto_retencao": 9.999940000359997e-07, "cancelamento_linha": 0.044199734801591194, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9129, "input_tokens": 201, "latency_ms": 120.96299099999896} +{"id": "g0270-cancelamento_linha-emocional-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.11771177117711772, "cancelamento_linha": 0.8817881788178819, "portabilidade": 0.00010001000100010001, "sem_correspondencia": 0.00040004000400040005}, "confidence": 0.7352, "input_tokens": 128, "latency_ms": 86.16256999999905} +{"id": "g0270-cancelamento_linha-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"marketplace_compra": 9.99986000195998e-07, "negociacao_divida": 9.99986000195998e-07, "troca_numero": 0.0001999972000391996, "recarga_saldo": 9.99986000195998e-07, "fidelidade_resgate": 9.99986000195998e-07, "vas_cancelamento": 0.9997860029959588, "cadastro_atualizacao": 9.99986000195998e-07, "desconto_retencao": 9.99986000195998e-07, "portabilidade": 9.99986000195998e-07, "fidelidade_pontos": 9.99986000195998e-07, "conta_explicacao": 9.99986000195998e-07, "suporte_sem_sinal": 9.99986000195998e-07, "roaming_duvida": 9.99986000195998e-07, "suporte_configuracao": 9.99986000195998e-07, "conta_pagamento_confirmacao": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9992, "input_tokens": 287, "latency_ms": 163.9549810000176} +{"id": "g0270-cancelamento_linha-emocional-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "vas_cancelamento": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "cancelamento_linha": 0.9999890001209991, "conta_pagamento_confirmacao": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 165.1156530000435} +{"id": "g0270-cancelamento_linha-emocional-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "vas_cancelamento": 9.99989000120999e-07, "cadastro_atualizacao": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "portabilidade": 9.99989000120999e-07, "desconto_retencao": 9.99989000120999e-07, "cancelamento_linha": 0.9999890001209989, "troca_numero": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 281, "latency_ms": 158.2272360000161} +{"id": "g0270-cancelamento_linha-emocional-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "cancelamento_linha": 0.9999890001209993, "conta_pagamento_confirmacao": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "seguranca_perda_roubo": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 269, "latency_ms": 153.43290999999226} +{"id": "g0270-cancelamento_linha-emocional-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 1.0000940088368305e-06, "cancelamento_linha": 0.9893930029422764, "portabilidade": 1.0000940088368305e-06, "cadastro_atualizacao": 1.0000940088368305e-06, "conta_vencimento": 1.0000940088368305e-06, "vas_cancelamento": 0.010600996493670403, "troca_numero": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.9712, "input_tokens": 195, "latency_ms": 118.53758099999823} +{"id": "g0270-cancelamento_linha-emocional-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.004999500049995001, "vas_cancelamento": 0.010798920107989201, "cancelamento_linha": 0.9687031296870313, "sem_correspondencia": 0.015498450154984501}, "confidence": 0.877, "input_tokens": 126, "latency_ms": 89.16235899999947} +{"id": "g0271-cancelamento_linha-longo_contexto-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 222, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99997000009e-07, "vas_cancelamento": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 168, "latency_ms": 104.49876999996377} +{"id": "g0271-cancelamento_linha-longo_contexto-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_consulta": 0.00010003000900270082, "fidelidade_resgate": 0.00010003000900270082, "internet_pacote_adicional": 0.0028008402520756227, "portabilidade": 0.00010003000900270082, "negociacao_religacao": 0.00010003000900270082, "desconto_retencao": 0.00010003000900270082, "beneficios_consulta": 0.00010003000900270082, "roaming_duvida": 0.00010003000900270082, "vas_cancelamento": 0.0246073822146644, "roaming_pacote": 0.00010003000900270082, "suporte_chip_esim": 0.00010003000900270082, "cancelamento_linha": 0.9712913874162249, "recarga_nao_creditada": 0.00010003000900270082, "troca_numero": 0.00010003000900270082, "cadastro_atualizacao": 0.00010003000900270082, "sem_correspondencia": 0.00010003000900270082}, "confidence": 0.9456, "input_tokens": 316, "latency_ms": 174.33361799999147} +{"id": "g0271-cancelamento_linha-longo_contexto-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 212, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "cadastro_atualizacao": 9.999850002249973e-07, "plano_troca": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "cancelamento_linha": 0.9999850002249974, "portabilidade": 9.999850002249973e-07, "roaming_duvida": 9.999850002249973e-07, "conta_debito_automatico_digital": 9.999850002249973e-07, "marketplace_compra": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 321, "latency_ms": 177.6900350000119} +{"id": "g0271-cancelamento_linha-longo_contexto-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "cancelamento_linha": 0.999993000049, "troca_numero": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 240, "latency_ms": 140.50313499996037} +{"id": "g0271-cancelamento_linha-longo_contexto-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.2822717728227177, "cancelamento_linha": 0.7135286471352865, "portabilidade": 0.0014998500149985001, "sem_correspondencia": 0.0026997300269973002}, "confidence": 0.5506, "input_tokens": 160, "latency_ms": 108.68560199998001} +{"id": "g0271-cancelamento_linha-longo_contexto-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "vas_cancelamento": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 149.34665999999197} +{"id": "g0271-cancelamento_linha-longo_contexto-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 201, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9999930000490003, "cadastro_atualizacao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 235, "latency_ms": 148.16283499999372} +{"id": "g0271-cancelamento_linha-longo_contexto-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 202, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "cancelamento_linha": 0.9999850002249974, "marketplace_compra": 9.999850002249973e-07, "vas_consulta": 9.999850002249973e-07, "roaming_cobranca": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 316, "latency_ms": 174.2629450000095} +{"id": "g0271-cancelamento_linha-longo_contexto-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 203, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "plano_nova_linha": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "vas_cancelamento": 0.9999930000489998, "cadastro_atualizacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 233, "latency_ms": 135.2015400000255} +{"id": "g0271-cancelamento_linha-longo_contexto-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["reclamacao_atendimento", "seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 191, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_debito_automatico_digital": 1.0001870349755403e-06, "conta_segunda_via": 1.0001870349755403e-06, "cadastro_atualizacao": 1.0001870349755403e-06, "negociacao_divida": 1.0001870349755403e-06, "marketplace_pedido": 1.0001870349755403e-06, "vas_cancelamento": 0.0014002618489657565, "recarga_realizar": 1.0001870349755403e-06, "troca_numero": 1.0001870349755403e-06, "portabilidade": 1.0001870349755403e-06, "cancelamento_linha": 0.9980866422020918, "beneficios_consulta": 1.0001870349755403e-06, "desconto_retencao": 1.0001870349755403e-06, "bonus_nao_recebido": 1.0001870349755403e-06, "seguranca_perda_roubo": 1.0001870349755403e-06, "internet_problema_conexao": 0.0005000935174877701, "sem_correspondencia": 1.0001870349755403e-06}, "confidence": 0.9937, "input_tokens": 316, "latency_ms": 175.35823200000777} +{"id": "g0271-cancelamento_linha-longo_contexto-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 196, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 9.999850002249975e-07, "recarga_nao_creditada": 9.999850002249975e-07, "cancelamento_linha": 0.9999850002249976, "suporte_chip_esim": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "suporte_sem_sinal": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "cadastro_atualizacao": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "troca_numero": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "vas_cancelamento": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 315, "latency_ms": 185.33251200000223} +{"id": "g0271-cancelamento_linha-longo_contexto-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 214, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.999890001209994e-07, "cadastro_atualizacao": 9.999890001209994e-07, "atendimento_humano": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "cancelamento_linha": 0.9999890001209993, "vas_cancelamento": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "internet_consumo": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 325, "latency_ms": 180.86754199998722} +{"id": "g0274-troca_numero-informal_abreviado-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_contratacao": 9.999850002249975e-07, "internet_problema_conexao": 9.999850002249975e-07, "troca_numero": 0.9999850002249976, "desconto_retencao": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "recarga_nao_creditada": 9.999850002249975e-07, "seguranca_fraude": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "negociacao_divida": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "internet_consumo": 9.999850002249975e-07, "cadastro_atualizacao": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 163.14789099999416} +{"id": "g0274-troca_numero-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"plano_nova_linha": 0.29317068293170684, "plano_consulta": 0.00019998000199980003, "suporte_configuracao": 0.0059994000599940004, "cadastro_atualizacao": 0.0072992700729927005, "portabilidade": 0.6663333666633336, "conta_pagamento_confirmacao": 0.00019998000199980003, "cancelamento_linha": 0.025397460253974602, "sem_correspondencia": 0.0013998600139986002}, "confidence": 0.614, "input_tokens": 213, "latency_ms": 126.2838229999943} +{"id": "g0274-troca_numero-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.00029997000299970003, "seguranca_fraude": 0.0016998300169983002, "roaming_duvida": 0.0017998200179982, "suporte_chip_esim": 0.00029997000299970003, "beneficios_consulta": 0.00029997000299970003, "internet_problema_conexao": 0.006199380061993801, "plano_troca": 0.00039996000399960006, "portabilidade": 0.9864013598640137, "internet_consumo": 0.000999900009999, "cancelamento_linha": 0.00029997000299970003, "plano_nova_linha": 0.00029997000299970003, "sem_correspondencia": 0.000999900009999}, "confidence": 0.9615, "input_tokens": 276, "latency_ms": 154.87576900000022} +{"id": "g0274-troca_numero-informal_abreviado-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999850002249973e-07, "cadastro_atualizacao": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "troca_numero": 0.9999850002249974, "vas_contratacao": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "suporte_sem_sinal": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "marketplace_pedido": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "cancelamento_linha": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 161.8620610000221} +{"id": "g0274-troca_numero-informal_abreviado-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999930000490003, "cancelamento_linha": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "cadastro_atualizacao": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 206, "latency_ms": 122.57963700000118} +{"id": "g0274-troca_numero-informal_abreviado-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999890001209996, "plano_consulta": 9.999890001209996e-07, "seguranca_fraude": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "internet_consumo": 9.999890001209996e-07, "cadastro_atualizacao": 9.999890001209996e-07, "vas_cancelamento": 9.999890001209996e-07, "conta_segunda_via": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 265, "latency_ms": 150.30780399996502} +{"id": "g0274-troca_numero-informal_abreviado-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_contestacao": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "troca_numero": 0.999993000049, "seguranca_perda_roubo": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 212, "latency_ms": 124.39485100003367} +{"id": "g0274-troca_numero-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"suporte_sem_sinal": 0.00019998000199980009, "cadastro_atualizacao": 0.46085391460853925, "suporte_configuracao": 0.0022997700229977006, "vas_cancelamento": 0.012298770122987704, "portabilidade": 0.47495250474952516, "beneficios_consulta": 0.00019998000199980009, "cancelamento_linha": 0.0067993200679932015, "suporte_chip_esim": 0.0022997700229977006, "conta_explicacao": 0.019698030196980305, "vas_consulta": 0.0002999700029997001, "internet_pacote_adicional": 0.0022997700229977006, "sem_correspondencia": 0.017798220177982205}, "confidence": 0.5998, "input_tokens": 272, "latency_ms": 153.87052300002324} +{"id": "g0274-troca_numero-informal_abreviado-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 122, "latency_ms": 84.26231499998948} +{"id": "g0274-troca_numero-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"seguranca_fraude": 1.0000850072256139e-06, "vas_consulta": 1.0000850072256139e-06, "marketplace_pedido": 1.0000850072256139e-06, "cadastro_atualizacao": 1.0000850072256139e-06, "internet_problema_conexao": 1.0000850072256139e-06, "roaming_duvida": 1.0000850072256139e-06, "internet_pacote_adicional": 1.0000850072256139e-06, "parceiros_ofertas": 1.0000850072256139e-06, "portabilidade": 0.9999849987248914, "negociacao_divida": 1.0000850072256139e-06, "plano_nova_linha": 1.0000850072256139e-06, "cancelamento_linha": 1.0000850072256139e-06, "conta_explicacao": 1.0000850072256139e-06, "desconto_retencao": 1.0000850072256139e-06, "conta_vencimento": 1.0000850072256139e-06, "sem_correspondencia": 1.0000850072256139e-06}, "confidence": 0.9997, "input_tokens": 284, "latency_ms": 158.66245999995954} +{"id": "g0274-troca_numero-informal_abreviado-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9956990043009956, "portabilidade": 0.004099995900004099, "cadastro_atualizacao": 9.999990000009998e-07, "sem_correspondencia": 0.00019999980000019998}, "confidence": 0.9793, "input_tokens": 126, "latency_ms": 86.82114799995588} +{"id": "g0274-troca_numero-informal_abreviado-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "troca_numero": 0.9999850002249971, "conta_pagamento_confirmacao": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 162.02859800000624} +{"id": "g0275-troca_numero-erros_digitacao-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999930000490002e-07, "troca_numero": 0.9999930000490003, "cancelamento_linha": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "parceiros_ofertas": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 204, "latency_ms": 136.2091000000305} +{"id": "g0275-troca_numero-erros_digitacao-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.99997000009e-07, "cadastro_atualizacao": 9.99997000009e-07, "troca_numero": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 126, "latency_ms": 101.3393680000263} +{"id": "g0275-troca_numero-erros_digitacao-02-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999890001209992e-07, "cancelamento_linha": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "recarga_realizar": 9.999890001209992e-07, "troca_numero": 0.9999890001209991, "beneficios_consulta": 9.999890001209992e-07, "conta_pagamento_confirmacao": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 268, "latency_ms": 169.83917200002452} +{"id": "g0275-troca_numero-erros_digitacao-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 121, "latency_ms": 84.31806899994854} +{"id": "g0275-troca_numero-erros_digitacao-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_explicacao": 9.999890001209994e-07, "parceiros_ofertas": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "troca_numero": 0.9999890001209993, "plano_consulta": 9.999890001209994e-07, "seguranca_perda_roubo": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "cadastro_atualizacao": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 288, "latency_ms": 159.6969930000114} +{"id": "g0275-troca_numero-erros_digitacao-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 122, "latency_ms": 85.54410499999676} +{"id": "g0275-troca_numero-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 1.0001900361068602e-06, "negociacao_religacao": 1.0001900361068602e-06, "conta_pagamento_confirmacao": 1.0001900361068602e-06, "conta_vencimento": 1.0001900361068602e-06, "portabilidade": 0.9985897320490892, "roaming_duvida": 0.000300057010832058, "marketplace_pedido": 0.00010001900361068603, "marketplace_compra": 0.00020003800722137206, "atendimento_humano": 1.0001900361068602e-06, "conta_debito_automatico_digital": 1.0001900361068602e-06, "parceiros_ofertas": 1.0001900361068602e-06, "cadastro_atualizacao": 1.0001900361068602e-06, "plano_nova_linha": 1.0001900361068602e-06, "cancelamento_linha": 1.0001900361068602e-06, "seguranca_fraude": 0.00010001900361068603, "sem_correspondencia": 0.0007001330252748021}, "confidence": 0.9947, "input_tokens": 286, "latency_ms": 162.43917500003136} +{"id": "g0275-troca_numero-erros_digitacao-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "troca_numero": 0.9999850002249971, "conta_contestacao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 282, "latency_ms": 158.40857000000597} +{"id": "g0275-troca_numero-erros_digitacao-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 123, "latency_ms": 86.20251399997869} +{"id": "g0275-troca_numero-erros_digitacao-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "atendimento_humano": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "troca_numero": 0.999993000049, "portabilidade": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 182, "latency_ms": 125.89398400001528} +{"id": "g0275-troca_numero-erros_digitacao-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"internet_problema_conexao": 9.999850002249967e-07, "negociacao_divida": 9.999850002249967e-07, "suporte_configuracao": 9.999850002249967e-07, "conta_vencimento": 9.999850002249967e-07, "seguranca_perda_roubo": 9.999850002249967e-07, "cancelamento_linha": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "suporte_sem_sinal": 9.999850002249967e-07, "vas_contratacao": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "portabilidade": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "troca_numero": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 179.39613099997587} +{"id": "g0275-troca_numero-erros_digitacao-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.99997000009e-07, "portabilidade": 9.99997000009e-07, "troca_numero": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 123, "latency_ms": 95.66990300004363} +{"id": "g0278-troca_numero-longo_contexto-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 195, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.0003000288027650654, "cadastro_atualizacao": 1.0000960092168847e-06, "roaming_cobranca": 1.0000960092168847e-06, "troca_numero": 0.9966956827855473, "cancelamento_linha": 1.0000960092168847e-06, "portabilidade": 0.002800268825807277, "desconto_retencao": 1.0000960092168847e-06, "sem_correspondencia": 0.00020001920184337696}, "confidence": 0.9881, "input_tokens": 235, "latency_ms": 144.76156399996398} +{"id": "g0278-troca_numero-longo_contexto-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 9.999930000489998e-07, "negociacao_religacao": 9.999930000489998e-07, "atendimento_humano": 9.999930000489998e-07, "troca_numero": 0.9999930000489998, "suporte_configuracao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 219, "latency_ms": 129.7310030000176} +{"id": "g0278-troca_numero-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 176, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"parceiros_ofertas": 0.0037, "portabilidade": 0.3157, "reclamacao_atendimento": 0.0836, "suporte_chip_esim": 0.0431, "cancelamento_linha": 0.5413, "cadastro_atualizacao": 0.0041, "negociacao_divida": 0.0037, "sem_correspondencia": 0.0048}, "confidence": 0.4573, "input_tokens": 244, "latency_ms": 139.45736300001954} +{"id": "g0278-troca_numero-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"atendimento_humano": 0.0006999300069993002, "negociacao_religacao": 0.0017998200179982005, "cadastro_atualizacao": 0.02589741025897411, "conta_contestacao": 0.0007999200079992003, "marketplace_pedido": 0.017898210178982105, "cancelamento_linha": 0.016498350164983508, "internet_problema_conexao": 0.0008999100089991003, "plano_troca": 0.6423357664233578, "portabilidade": 0.2902709729027098, "beneficios_consulta": 9.999000099990004e-05, "roaming_duvida": 9.999000099990004e-05, "conta_explicacao": 0.00019998000199980009, "bonus_nao_recebido": 0.00019998000199980009, "seguranca_perda_roubo": 0.00039996000399960017, "suporte_sem_sinal": 9.999000099990004e-05, "sem_correspondencia": 0.0017998200179982005}, "confidence": 0.6659, "input_tokens": 308, "latency_ms": 171.2144620000231} +{"id": "g0278-troca_numero-longo_contexto-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "portabilidade": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 144, "latency_ms": 93.79036800004315} +{"id": "g0278-troca_numero-longo_contexto-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 135, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.00019999980000019998, "cadastro_atualizacao": 9.999990000009998e-07, "troca_numero": 0.9996990003009996, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9979, "input_tokens": 142, "latency_ms": 94.13428900001009} +{"id": "g0278-troca_numero-longo_contexto-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 138, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"fidelidade_pontos": 1.0001930372561902e-06, "portabilidade": 0.002500482593140476, "cadastro_atualizacao": 1.0001930372561902e-06, "plano_consulta": 1.0001930372561902e-06, "desconto_retencao": 1.0001930372561902e-06, "suporte_configuracao": 0.0005000965186280952, "troca_numero": 0.9947919948550069, "marketplace_compra": 1.0001930372561902e-06, "cancelamento_linha": 0.00010001930372561904, "recarga_saldo": 1.0001930372561902e-06, "parceiros_ofertas": 1.0001930372561902e-06, "sem_correspondencia": 0.0021004053782379996}, "confidence": 0.9839, "input_tokens": 299, "latency_ms": 170.40172099996198} +{"id": "g0278-troca_numero-longo_contexto-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 132, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"parceiros_ofertas": 9.999970000089998e-07, "troca_numero": 0.9704970885087343, "portabilidade": 0.028999913000260995, "cancelamento_linha": 0.00019999940000179996, "cadastro_atualizacao": 9.999970000089998e-07, "vas_cancelamento": 9.999970000089998e-05, "marketplace_compra": 9.999970000089998e-07, "sem_correspondencia": 0.00019999940000179996}, "confidence": 0.9344, "input_tokens": 217, "latency_ms": 127.11512999999286} +{"id": "g0278-troca_numero-longo_contexto-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999890001209996, "cancelamento_linha": 9.999890001209996e-07, "cadastro_atualizacao": 9.999890001209996e-07, "internet_problema_conexao": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "parceiros_ofertas": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "seguranca_fraude": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 161.5834140000061} +{"id": "g0278-troca_numero-longo_contexto-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "troca_numero": 0.9999850002249971, "fidelidade_pontos": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 168.24461700002757} +{"id": "g0278-troca_numero-longo_contexto-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 147, "latency_ms": 96.81667900002822} +{"id": "g0278-troca_numero-longo_contexto-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 136, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.14110000000000003, "cadastro_atualizacao": 0.0005000000000000001, "troca_numero": 0.8551000000000001, "sem_correspondencia": 0.0033000000000000004}, "confidence": 0.6878, "input_tokens": 142, "latency_ms": 96.31452600001467} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 60, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.285998856004576, "cadastro_atualizacao": 9.99996000016e-07, "internet_consumo": 0.0007999968000128001, "portabilidade": 9.99996000016e-07, "atendimento_humano": 0.7130971476114096, "parceiros_ofertas": 9.99996000016e-07, "suporte_chip_esim": 9.99996000016e-07, "sem_correspondencia": 9.999960000160002e-05}, "confidence": 0.7086, "input_tokens": 220, "latency_ms": 138.90276000000767} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.00020002000200020003, "roaming_pacote": 0.00010001000100010001, "conta_contestacao": 0.012601260126012601, "vas_consulta": 0.00010001000100010001, "conta_vencimento": 0.00010001000100010001, "beneficios_consulta": 0.00010001000100010001, "internet_consumo": 0.00010001000100010001, "reclamacao_atendimento": 0.9846984698469847, "conta_segunda_via": 0.00010001000100010001, "atendimento_humano": 0.0011001100110011003, "plano_troca": 0.00010001000100010001, "sem_correspondencia": 0.0007000700070007}, "confidence": 0.9628, "input_tokens": 295, "latency_ms": 182.64435199995432} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9984998499849985, "negociacao_religacao": 0.00030003000300030005, "atendimento_humano": 0.0005000500050005002, "sem_correspondencia": 0.0007000700070007002}, "confidence": 0.9903, "input_tokens": 132, "latency_ms": 95.96617500000093} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.00020001860172996088, "internet_consumo": 0.00010000930086498044, "plano_consulta": 0.00010000930086498044, "fidelidade_pontos": 0.00040003720345992177, "negociacao_religacao": 1.0000930086498043e-06, "internet_problema_conexao": 0.00020001860172996088, "conta_explicacao": 0.0006000558051898826, "internet_pacote_adicional": 1.0000930086498043e-06, "desconto_retencao": 0.00020001860172996088, "negociacao_divida": 1.0000930086498043e-06, "recarga_nao_creditada": 1.0000930086498043e-06, "conta_segunda_via": 1.0000930086498043e-06, "marketplace_pedido": 1.0000930086498043e-06, "atendimento_humano": 0.9935924040935806, "conta_contestacao": 1.0000930086498043e-06, "sem_correspondencia": 0.0046004278397891}, "confidence": 0.9831, "input_tokens": 295, "latency_ms": 180.5765390000147} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.0029990972717212124, "fidelidade_pontos": 9.996990905737375e-05, "plano_troca": 9.996990905737375e-05, "negociacao_divida": 9.996990905737375e-05, "vas_cancelamento": 0.0001999398181147475, "parceiros_ofertas": 9.996990905737375e-05, "conta_contestacao": 9.996990905737375e-05, "roaming_cobranca": 9.996990905737374e-07, "reclamacao_atendimento": 0.9957002942114425, "conta_debito_automatico_digital": 9.996990905737375e-05, "vas_consulta": 9.996990905737375e-05, "sem_correspondencia": 0.000399879636229495}, "confidence": 0.988, "input_tokens": 281, "latency_ms": 173.96296499998698} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_segunda_via": 9.998000399920017e-05, "seguranca_perda_roubo": 9.998000399920017e-05, "bonus_nao_recebido": 0.00019996000799840034, "vas_contratacao": 0.0005998800239952009, "suporte_sem_sinal": 9.998000399920017e-05, "internet_consumo": 9.998000399920017e-05, "fidelidade_pontos": 9.998000399920017e-05, "reclamacao_atendimento": 0.28734253149370126, "atendimento_humano": 0.7110577884423116, "seguranca_fraude": 9.998000399920017e-05, "conta_contestacao": 9.998000399920017e-05, "sem_correspondencia": 9.998000399920017e-05}, "confidence": 0.7537, "input_tokens": 284, "latency_ms": 177.90584400000853} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_contratacao": 9.999940000359995e-07, "reclamacao_atendimento": 0.999894000635996, "recarga_nao_creditada": 9.999940000359995e-07, "conta_contestacao": 9.999940000359995e-07, "suporte_chip_esim": 9.999940000359995e-07, "recarga_saldo": 9.999940000359995e-07, "atendimento_humano": 9.999940000359996e-05, "sem_correspondencia": 9.999940000359995e-07}, "confidence": 0.9995, "input_tokens": 225, "latency_ms": 141.2056280000229} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.8966896689668971, "plano_troca": 0.0004000400040004002, "beneficios_consulta": 0.0004000400040004002, "portabilidade": 0.0004000400040004002, "conta_explicacao": 0.0004000400040004002, "recarga_realizar": 0.0004000400040004002, "seguranca_perda_roubo": 0.0004000400040004002, "desconto_retencao": 0.0003000300030003001, "reclamacao_atendimento": 0.04380438043804382, "conta_pagamento_confirmacao": 0.0004000400040004002, "atendimento_humano": 0.05570557055705573, "sem_correspondencia": 0.0007000700070007004}, "confidence": 0.8286, "input_tokens": 274, "latency_ms": 158.86086799997656} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"internet_pacote_adicional": 9.999940000359997e-07, "reclamacao_atendimento": 0.9998940006359962, "plano_troca": 9.999940000359997e-07, "fidelidade_resgate": 9.999940000359997e-07, "vas_contratacao": 9.999940000359999e-05, "atendimento_humano": 9.999940000359997e-07, "fidelidade_pontos": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9996, "input_tokens": 228, "latency_ms": 132.54087299998218} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_divida": 0.0074, "reclamacao_atendimento": 0.0001, "plano_troca": 0.0001, "fidelidade_resgate": 0.007, "parceiros_ofertas": 0.0001, "seguranca_perda_roubo": 0.7139, "marketplace_pedido": 0.0006, "atendimento_humano": 0.0011, "plano_consulta": 0.0001, "roaming_cobranca": 0.0002, "seguranca_fraude": 0.2525, "conta_segunda_via": 0.0009, "suporte_chip_esim": 0.0001, "fidelidade_pontos": 0.0048, "vas_consulta": 0.0004, "sem_correspondencia": 0.0107}, "confidence": 0.7257, "input_tokens": 292, "latency_ms": 162.49383000001671} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9600000000000001, "seguranca_fraude": 0.00010000000000000002, "roaming_cobranca": 0.00010000000000000002, "negociacao_divida": 0.00010000000000000002, "conta_debito_automatico_digital": 0.00010000000000000002, "internet_consumo": 0.00010000000000000002, "reclamacao_atendimento": 0.03900000000000001, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.9163, "input_tokens": 228, "latency_ms": 131.53989300002422} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.00010002000400080016, "internet_problema_conexao": 0.00010002000400080016, "reclamacao_atendimento": 0.9966993398679737, "conta_vencimento": 0.00010002000400080016, "vas_cancelamento": 0.00010002000400080016, "atendimento_humano": 0.0010002000400080016, "plano_nova_linha": 0.00010002000400080016, "sem_correspondencia": 0.0018003600720144029}, "confidence": 0.9867, "input_tokens": 205, "latency_ms": 123.09549600001901} +{"id": "g0285-reclamacao_atendimento-longo_contexto-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 273, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"conta_vencimento": 0.11478852114788521, "recarga_nao_creditada": 0.0532946705329467, "plano_consulta": 0.020497950204979503, "recarga_realizar": 0.0094990500949905, "reclamacao_atendimento": 0.09759024097590242, "parceiros_ofertas": 0.0633936606339366, "conta_contestacao": 0.1064893510648935, "atendimento_humano": 0.060193980601939805, "roaming_duvida": 0.411058894110589, "fidelidade_pontos": 0.0092990700929907, "bonus_nao_recebido": 0.011998800119988001, "sem_correspondencia": 0.0418958104189581}, "confidence": 0.2221, "input_tokens": 324, "latency_ms": 177.51048499997069} +{"id": "g0285-reclamacao_atendimento-longo_contexto-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 217, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"fidelidade_resgate": 0.058300000000000005, "recarga_nao_creditada": 0.04410000000000001, "bonus_nao_recebido": 0.15250000000000002, "troca_numero": 0.044500000000000005, "vas_contratacao": 0.08230000000000001, "atendimento_humano": 0.044300000000000006, "negociacao_divida": 0.04560000000000001, "reclamacao_atendimento": 0.044000000000000004, "roaming_cobranca": 0.3511000000000001, "portabilidade": 0.045700000000000005, "suporte_chip_esim": 0.043800000000000006, "sem_correspondencia": 0.043800000000000006}, "confidence": 0.1416, "input_tokens": 310, "latency_ms": 172.52323399998204} +{"id": "g0285-reclamacao_atendimento-longo_contexto-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 205, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"conta_debito_automatico_digital": 0.00590118023604721, "seguranca_fraude": 0.6788357671534307, "suporte_chip_esim": 0.0015003000600120027, "atendimento_humano": 0.008801760352070417, "internet_consumo": 0.008801760352070417, "suporte_sem_sinal": 0.0015003000600120027, "troca_numero": 0.27385477095419086, "beneficios_consulta": 0.0019003800760152034, "vas_consulta": 0.001600320064012803, "internet_pacote_adicional": 0.001700340068013603, "plano_troca": 0.0015003000600120027, "conta_vencimento": 0.003400680136027206, "conta_explicacao": 0.003200640128025606, "desconto_retencao": 0.0015003000600120027, "reclamacao_atendimento": 0.004200840168033607, "sem_correspondencia": 0.001800360072014403}, "confidence": 0.6839, "input_tokens": 322, "latency_ms": 182.80323400000498} +{"id": "g0285-reclamacao_atendimento-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"portabilidade": 0.0005000500050005002, "roaming_duvida": 0.0004000400040004001, "internet_consumo": 0.0042004200420042, "suporte_configuracao": 0.004100410041004101, "atendimento_humano": 0.9880988098809882, "marketplace_compra": 0.0004000400040004001, "roaming_cobranca": 0.0011001100110011003, "sem_correspondencia": 0.0012001200120012002}, "confidence": 0.9597, "input_tokens": 250, "latency_ms": 142.34317599999713} +{"id": "g0285-reclamacao_atendimento-longo_contexto-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 9.999970000090002e-07, "reclamacao_atendimento": 0.9999970000090003, "atendimento_humano": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 172, "latency_ms": 105.58674599997175} +{"id": "g0285-reclamacao_atendimento-longo_contexto-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 184, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"atendimento_humano": 0.008200000000000002, "fidelidade_resgate": 0.8804000000000001, "reclamacao_atendimento": 0.008200000000000002, "sem_correspondencia": 0.10320000000000001}, "confidence": 0.6932, "input_tokens": 176, "latency_ms": 107.57559500001435} +{"id": "g0285-reclamacao_atendimento-longo_contexto-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["cancelamento_linha", "conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"atendimento_humano": 9.99993000049e-07, "reclamacao_atendimento": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "cancelamento_linha": 0.999993000049, "portabilidade": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 239, "latency_ms": 140.5309760000364} +{"id": "g0285-reclamacao_atendimento-longo_contexto-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 203, "length_bucket": "longo"}, "pred": "atendimento_humano", "probabilities": {"vas_cancelamento": 0.02070207020702071, "atendimento_humano": 0.5191519151915194, "plano_consulta": 0.0013001300130013006, "vas_contratacao": 0.0013001300130013006, "conta_contestacao": 0.0013001300130013006, "cadastro_atualizacao": 0.005800580058005802, "fidelidade_pontos": 0.0014001400140014005, "negociacao_religacao": 0.0013001300130013006, "seguranca_fraude": 0.005500550055005502, "reclamacao_atendimento": 0.40584058405840595, "desconto_retencao": 0.0014001400140014005, "conta_debito_automatico_digital": 0.002000200020002001, "bonus_nao_recebido": 0.0013001300130013006, "vas_consulta": 0.0014001400140014005, "fidelidade_resgate": 0.0013001300130013006, "sem_correspondencia": 0.029002900290029013}, "confidence": 0.6249, "input_tokens": 323, "latency_ms": 179.0313299999866} +{"id": "g0285-reclamacao_atendimento-longo_contexto-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_chip_esim": 9.99997000009e-07, "reclamacao_atendimento": 0.9930970207089379, "recarga_nao_creditada": 9.99997000009e-07, "conta_contestacao": 9.999970000090001e-05, "conta_pagamento_confirmacao": 9.99997000009e-07, "atendimento_humano": 9.999970000090001e-05, "cancelamento_linha": 0.0064999805000585, "sem_correspondencia": 0.00019999940000180001}, "confidence": 0.979, "input_tokens": 256, "latency_ms": 143.41972299996542} +{"id": "g0285-reclamacao_atendimento-longo_contexto-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.020699896500517498, "marketplace_compra": 9.999950000249998e-07, "fidelidade_pontos": 9.999950000249998e-07, "atendimento_humano": 0.9768951155244223, "vas_contratacao": 9.999950000249998e-07, "negociacao_divida": 9.999950000249998e-07, "internet_problema_conexao": 0.0023999880000599993, "sem_correspondencia": 9.999950000249998e-07}, "confidence": 0.9434, "input_tokens": 251, "latency_ms": 146.31822900003044} +{"id": "g0285-reclamacao_atendimento-longo_contexto-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 165, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.7823217678232177, "recarga_saldo": 0.0017998200179982, "atendimento_humano": 0.0024997500249975004, "sem_correspondencia": 0.21337866213378662}, "confidence": 0.6049, "input_tokens": 162, "latency_ms": 103.78280399999085} +{"id": "g0285-reclamacao_atendimento-longo_contexto-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"bonus_nao_recebido": 9.999930000490002e-07, "plano_consulta": 0.9999930000490003, "suporte_chip_esim": 9.999930000490002e-07, "reclamacao_atendimento": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "negociacao_religacao": 9.999930000490002e-07, "atendimento_humano": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 255, "latency_ms": 146.61843699997235} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.043495650434956505, "internet_pacote_adicional": 0.00019998000199980003, "conta_explicacao": 0.00039996000399960006, "marketplace_compra": 9.999000099990002e-05, "roaming_duvida": 9.999000099990002e-05, "reclamacao_atendimento": 0.821917808219178, "conta_pagamento_confirmacao": 9.999000099990002e-05, "seguranca_perda_roubo": 9.999000099990002e-05, "internet_consumo": 0.0026997300269973002, "cadastro_atualizacao": 9.999000099990002e-05, "atendimento_humano": 0.1287871212878712, "vas_consulta": 0.00029997000299970003, "parceiros_ofertas": 9.999000099990002e-05, "portabilidade": 0.00019998000199980003, "bonus_nao_recebido": 9.999000099990002e-05, "sem_correspondencia": 0.0012998700129987}, "confidence": 0.7833, "input_tokens": 301, "latency_ms": 167.72848099998328} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 0.0024002400240024004, "fidelidade_resgate": 0.8824882488248826, "conta_explicacao": 0.019401940194019408, "conta_segunda_via": 0.002500250025002501, "plano_troca": 0.0024002400240024004, "suporte_configuracao": 0.0028002800280028006, "conta_contestacao": 0.02910291029102911, "plano_consulta": 0.0024002400240024004, "conta_vencimento": 0.002500250025002501, "conta_pagamento_confirmacao": 0.005000500050005002, "atendimento_humano": 0.010001000100010003, "sem_correspondencia": 0.03900390039003901}, "confidence": 0.7669, "input_tokens": 291, "latency_ms": 163.1799669999623} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_configuracao": 0.0005998800239952009, "conta_contestacao": 0.0021995600879824036, "reclamacao_atendimento": 0.4486102779444111, "marketplace_pedido": 0.00629874025194961, "recarga_nao_creditada": 0.015196960607878425, "conta_debito_automatico_digital": 0.002599480103979204, "vas_cancelamento": 0.41041791641671665, "parceiros_ofertas": 0.0005998800239952009, "atendimento_humano": 0.0644871025794841, "fidelidade_resgate": 0.0009998000399920016, "roaming_duvida": 0.0061987602479504095, "conta_vencimento": 0.0007998400319936014, "plano_nova_linha": 0.0005998800239952009, "fidelidade_pontos": 0.0005998800239952009, "internet_problema_conexao": 0.03589282143571286, "sem_correspondencia": 0.003899220155968806}, "confidence": 0.5571, "input_tokens": 301, "latency_ms": 168.73184400003538} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-03-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "suporte_configuracao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"recarga_realizar": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "vas_contratacao": 0.9999850002249971, "suporte_sem_sinal": 9.999850002249971e-07, "marketplace_compra": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 168.4763490000023} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.00010000000000000002, "roaming_duvida": 0.00020000000000000004, "recarga_saldo": 0.00030000000000000003, "conta_vencimento": 0.00010000000000000002, "desconto_retencao": 0.9778000000000001, "plano_nova_linha": 0.0038000000000000004, "internet_consumo": 0.00020000000000000004, "vas_consulta": 0.0025000000000000005, "beneficios_consulta": 0.00030000000000000003, "cancelamento_linha": 0.00010000000000000002, "fidelidade_pontos": 0.00020000000000000004, "negociacao_divida": 0.00010000000000000002, "suporte_sem_sinal": 0.00010000000000000002, "fidelidade_resgate": 0.0008000000000000001, "plano_troca": 0.012500000000000002, "sem_correspondencia": 0.0009000000000000001}, "confidence": 0.9496, "input_tokens": 298, "latency_ms": 166.51640400004908} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 0.00010000920084647787, "conta_explicacao": 1.0000920084647786e-06, "seguranca_fraude": 0.00020001840169295575, "conta_vencimento": 1.0000920084647786e-06, "beneficios_consulta": 1.0000920084647786e-06, "conta_segunda_via": 1.0000920084647786e-06, "reclamacao_atendimento": 0.9995919624605463, "plano_consulta": 1.0000920084647786e-06, "recarga_realizar": 1.0000920084647786e-06, "roaming_duvida": 1.0000920084647786e-06, "internet_pacote_adicional": 1.0000920084647786e-06, "sem_correspondencia": 0.00010000920084647787}, "confidence": 0.9978, "input_tokens": 292, "latency_ms": 161.66484600000786} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "recarga_nao_creditada": 9.99989000120999e-07, "internet_problema_conexao": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "desconto_retencao": 9.99989000120999e-07, "reclamacao_atendimento": 9.99989000120999e-07, "fidelidade_resgate": 9.99989000120999e-07, "bonus_nao_recebido": 0.9999890001209989, "fidelidade_pontos": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 165.32387199998766} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_religacao": 0.0080991900809919, "portabilidade": 0.0046995300469953, "conta_debito_automatico_digital": 0.0031996800319968005, "roaming_duvida": 0.007499250074992501, "conta_vencimento": 0.0020997900209979003, "roaming_pacote": 0.0027997200279972004, "recarga_realizar": 0.001999800019998, "conta_pagamento_confirmacao": 0.001999800019998, "beneficios_consulta": 0.0027997200279972004, "atendimento_humano": 0.04869513048695131, "suporte_sem_sinal": 0.004399560043995601, "reclamacao_atendimento": 0.8206179382061793, "plano_troca": 0.001999800019998, "vas_cancelamento": 0.019198080191980802, "fidelidade_pontos": 0.0026997300269973002, "sem_correspondencia": 0.06719328067193281}, "confidence": 0.7085, "input_tokens": 301, "latency_ms": 176.72065900001144} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 9.999930000489998e-07, "fidelidade_resgate": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "roaming_cobranca": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "reclamacao_atendimento": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 128.1440019999991} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.1354, "vas_cancelamento": 0.0618, "desconto_retencao": 0.008, "sem_correspondencia": 0.7948}, "confidence": 0.521, "input_tokens": 135, "latency_ms": 92.3783029999754} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 1.0002920852889043e-06, "vas_cancelamento": 0.0005001460426444521, "marketplace_pedido": 1.0002920852889043e-06, "atendimento_humano": 0.009002628767600138, "negociacao_divida": 1.0002920852889043e-06, "vas_consulta": 0.00010002920852889043, "internet_consumo": 0.00030008762558667127, "bonus_nao_recebido": 1.0002920852889043e-06, "portabilidade": 0.0004001168341155617, "roaming_pacote": 1.0002920852889043e-06, "plano_nova_linha": 0.9884886386824953, "roaming_cobranca": 1.0002920852889043e-06, "conta_explicacao": 1.0002920852889043e-06, "seguranca_perda_roubo": 0.00020005841705778086, "plano_consulta": 1.0002920852889043e-06, "sem_correspondencia": 0.0010002920852889043}, "confidence": 0.9725, "input_tokens": 293, "latency_ms": 167.71475299998428} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "vas_cancelamento": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 200, "latency_ms": 120.26861099997177} +{"id": "g0289-atendimento_humano-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_divida": 0.016196760647870425, "internet_pacote_adicional": 0.032293541291741654, "internet_problema_conexao": 0.5849830033993201, "conta_segunda_via": 0.027294541091781647, "conta_pagamento_confirmacao": 0.002999400119976005, "vas_consulta": 0.007798440311937612, "conta_vencimento": 0.0030993801239752048, "marketplace_pedido": 0.045490901819636075, "suporte_sem_sinal": 0.007598480303939213, "plano_nova_linha": 0.0602879424115177, "suporte_configuracao": 0.02269546090781844, "negociacao_religacao": 0.061887622475504896, "fidelidade_pontos": 0.016296740651869625, "plano_troca": 0.0027994401119776045, "reclamacao_atendimento": 0.003599280143971206, "sem_correspondencia": 0.10467906418716257}, "confidence": 0.4203, "input_tokens": 296, "latency_ms": 170.05817699998715} +{"id": "g0289-atendimento_humano-erros_digitacao-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "recarga_realizar": 9.99989000120999e-07, "internet_pacote_adicional": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "plano_troca": 9.99989000120999e-07, "atendimento_humano": 0.9999890001209989, "roaming_cobranca": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 161.20278800002552} +{"id": "g0289-atendimento_humano-erros_digitacao-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"plano_troca": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "vas_consulta": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "atendimento_humano": 0.9999890001209991, "conta_debito_automatico_digital": 9.999890001209992e-07, "cancelamento_linha": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 158.8028980000331} +{"id": "g0289-atendimento_humano-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.0014000000000000002, "atendimento_humano": 0.9942000000000001, "reclamacao_atendimento": 0.0014000000000000002, "sem_correspondencia": 0.0030000000000000005}, "confidence": 0.9702, "input_tokens": 135, "latency_ms": 93.06350100001737} +{"id": "g0289-atendimento_humano-erros_digitacao-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"suporte_configuracao": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "conta_explicacao": 9.999850002249967e-07, "seguranca_perda_roubo": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "internet_consumo": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "suporte_chip_esim": 9.999850002249967e-07, "beneficios_consulta": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "troca_numero": 9.999850002249967e-07, "plano_troca": 9.999850002249967e-07, "atendimento_humano": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 293, "latency_ms": 164.21264600000995} +{"id": "g0289-atendimento_humano-erros_digitacao-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"beneficios_consulta": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "atendimento_humano": 0.9999890001209989, "roaming_duvida": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "reclamacao_atendimento": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 281, "latency_ms": 160.69283200005202} +{"id": "g0289-atendimento_humano-erros_digitacao-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"fidelidade_pontos": 0.0278, "recarga_nao_creditada": 0.0271, "vas_cancelamento": 0.0276, "beneficios_consulta": 0.0281, "reclamacao_atendimento": 0.0277, "internet_consumo": 0.4758, "seguranca_fraude": 0.1141, "conta_vencimento": 0.0292, "troca_numero": 0.0272, "negociacao_divida": 0.0276, "conta_contestacao": 0.0286, "atendimento_humano": 0.0279, "conta_explicacao": 0.0274, "plano_nova_linha": 0.0299, "cancelamento_linha": 0.0298, "sem_correspondencia": 0.0442}, "confidence": 0.2624, "input_tokens": 292, "latency_ms": 162.88341599999967} +{"id": "g0289-atendimento_humano-erros_digitacao-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_pedido": 1.000290084124396e-06, "bonus_nao_recebido": 0.0001000290084124396, "fidelidade_resgate": 0.001700493143011473, "fidelidade_pontos": 0.0006001740504746376, "conta_pagamento_confirmacao": 1.000290084124396e-06, "conta_explicacao": 1.000290084124396e-06, "conta_segunda_via": 1.000290084124396e-06, "beneficios_consulta": 1.000290084124396e-06, "marketplace_compra": 1.000290084124396e-06, "reclamacao_atendimento": 0.003000870252373188, "conta_vencimento": 1.000290084124396e-06, "atendimento_humano": 0.9936881695691749, "plano_consulta": 1.000290084124396e-06, "internet_pacote_adicional": 1.000290084124396e-06, "plano_troca": 1.000290084124396e-06, "sem_correspondencia": 0.0009002610757119563}, "confidence": 0.9823, "input_tokens": 299, "latency_ms": 168.08031800002254} +{"id": "g0289-atendimento_humano-erros_digitacao-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.3242, "reclamacao_atendimento": 0.0266, "atendimento_humano": 0.2666, "sem_correspondencia": 0.3826}, "confidence": 0.1476, "input_tokens": 143, "latency_ms": 95.17604699999538} +{"id": "g0289-atendimento_humano-erros_digitacao-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "atendimento_humano": 0.999993000049, "reclamacao_atendimento": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "internet_problema_conexao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 221, "latency_ms": 132.28349900003877} +{"id": "g0289-atendimento_humano-erros_digitacao-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"internet_problema_conexao": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "atendimento_humano": 0.9999890001209991, "troca_numero": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 277, "latency_ms": 165.80513399998154} +{"id": "g0289-atendimento_humano-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_realizar": 9.999930000490002e-07, "reclamacao_atendimento": 0.9999930000490003, "parceiros_ofertas": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "beneficios_consulta": 9.999930000490002e-07, "seguranca_perda_roubo": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 240, "latency_ms": 148.099918000014} +{"id": "g0291-atendimento_humano-emocional-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"fidelidade_resgate": 0.00010001940376433027, "marketplace_pedido": 1.0001940376433027e-06, "conta_explicacao": 1.0001940376433027e-06, "recarga_nao_creditada": 1.0001940376433027e-06, "atendimento_humano": 0.9998939794320097, "reclamacao_atendimento": 1.0001940376433027e-06, "recarga_saldo": 1.0001940376433027e-06, "sem_correspondencia": 1.0001940376433027e-06}, "confidence": 0.9987, "input_tokens": 244, "latency_ms": 154.57723700001225} +{"id": "g0291-atendimento_humano-emocional-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_explicacao": 9.999890001209996e-07, "atendimento_humano": 0.9999890001209996, "recarga_nao_creditada": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "suporte_sem_sinal": 9.999890001209996e-07, "reclamacao_atendimento": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "fidelidade_pontos": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "conta_contestacao": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9999, "input_tokens": 285, "latency_ms": 182.48283299999457} +{"id": "g0291-atendimento_humano-emocional-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9626037396260374, "marketplace_pedido": 0.005699430056994301, "seguranca_perda_roubo": 0.0014998500149985001, "internet_pacote_adicional": 0.0036996300369963007, "bonus_nao_recebido": 0.000999900009999, "reclamacao_atendimento": 0.0025997400259974, "recarga_realizar": 0.0007999200079992001, "sem_correspondencia": 0.022097790220977905}, "confidence": 0.8996, "input_tokens": 236, "latency_ms": 138.19639100000813} +{"id": "g0291-atendimento_humano-emocional-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9997910018809834, "reclamacao_atendimento": 9.999910000809996e-07, "fidelidade_resgate": 9.999910000809996e-07, "seguranca_perda_roubo": 9.999910000809996e-05, "plano_troca": 9.999910000809996e-07, "recarga_nao_creditada": 9.999910000809996e-07, "portabilidade": 9.999910000809996e-05, "conta_pagamento_confirmacao": 9.999910000809996e-07, "marketplace_compra": 9.999910000809996e-07, "negociacao_religacao": 9.999910000809996e-07, "suporte_chip_esim": 9.999910000809996e-07, "sem_correspondencia": 9.999910000809996e-07}, "confidence": 0.9989, "input_tokens": 292, "latency_ms": 162.2106590000385} +{"id": "g0291-atendimento_humano-emocional-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 9.999850002249973e-07, "suporte_sem_sinal": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "suporte_chip_esim": 9.999850002249973e-07, "recarga_nao_creditada": 9.999850002249973e-07, "atendimento_humano": 0.9999850002249974, "negociacao_divida": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "reclamacao_atendimento": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 170.69752100002233} +{"id": "g0291-atendimento_humano-emocional-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"seguranca_perda_roubo": 0.0011001100110011003, "reclamacao_atendimento": 0.0011001100110011003, "atendimento_humano": 0.93999399939994, "cancelamento_linha": 0.0012001200120012002, "bonus_nao_recebido": 0.0011001100110011003, "desconto_retencao": 0.0011001100110011003, "fidelidade_pontos": 0.0011001100110011003, "conta_explicacao": 0.004800480048004801, "conta_debito_automatico_digital": 0.0013001300130013002, "fidelidade_resgate": 0.0023002300230023005, "conta_pagamento_confirmacao": 0.0012001200120012002, "roaming_pacote": 0.0011001100110011003, "recarga_saldo": 0.0012001200120012002, "portabilidade": 0.0019001900190019005, "recarga_nao_creditada": 0.0016001600160016004, "sem_correspondencia": 0.03790379037903791}, "confidence": 0.8836, "input_tokens": 295, "latency_ms": 169.21134199998278} +{"id": "g0291-atendimento_humano-emocional-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"suporte_configuracao": 0.009101820364072817, "beneficios_consulta": 0.0031006201240248053, "reclamacao_atendimento": 0.03270654130826166, "fidelidade_pontos": 0.0019003800760152034, "suporte_chip_esim": 0.00560112022404481, "conta_contestacao": 0.002200440088017604, "cadastro_atualizacao": 0.339867973594719, "conta_debito_automatico_digital": 0.004500900180036008, "troca_numero": 0.0015003000600120027, "internet_problema_conexao": 0.2111422284456892, "vas_cancelamento": 0.003300660132026406, "internet_pacote_adicional": 0.007401480296059214, "plano_nova_linha": 0.0015003000600120027, "internet_consumo": 0.015603120624124828, "atendimento_humano": 0.19643928785757153, "sem_correspondencia": 0.16413282656531308}, "confidence": 0.3858, "input_tokens": 296, "latency_ms": 163.63850599998386} +{"id": "g0291-atendimento_humano-emocional-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 9.999860001959977e-07, "fidelidade_resgate": 0.00029999580005879927, "internet_consumo": 9.999860001959977e-07, "troca_numero": 9.999860001959977e-07, "conta_explicacao": 9.999860001959977e-07, "seguranca_fraude": 9.999860001959977e-07, "suporte_chip_esim": 9.999860001959977e-07, "fidelidade_pontos": 9.999860001959977e-07, "desconto_retencao": 9.999860001959977e-07, "parceiros_ofertas": 9.999860001959977e-07, "atendimento_humano": 0.999686004395939, "conta_vencimento": 9.999860001959977e-07, "reclamacao_atendimento": 9.999860001959977e-07, "recarga_saldo": 9.999860001959977e-07, "conta_segunda_via": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.999, "input_tokens": 295, "latency_ms": 167.41951500000596} +{"id": "g0291-atendimento_humano-emocional-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_compra": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "atendimento_humano": 0.999993000049, "reclamacao_atendimento": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "recarga_realizar": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 229, "latency_ms": 133.0027529999711} +{"id": "g0291-atendimento_humano-emocional-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 82, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.00020002000200020005, "reclamacao_atendimento": 0.0010001000100010003, "atendimento_humano": 0.9974997499749976, "sem_correspondencia": 0.0013001300130013002}, "confidence": 0.9855, "input_tokens": 143, "latency_ms": 94.89613599998847} +{"id": "g0291-atendimento_humano-emocional-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 1.000191036487969e-06, "seguranca_fraude": 1.000191036487969e-06, "recarga_saldo": 1.000191036487969e-06, "atendimento_humano": 0.9996909409697251, "roaming_duvida": 1.000191036487969e-06, "conta_explicacao": 1.000191036487969e-06, "bonus_nao_recebido": 1.000191036487969e-06, "suporte_sem_sinal": 1.000191036487969e-06, "conta_segunda_via": 1.000191036487969e-06, "recarga_nao_creditada": 1.000191036487969e-06, "reclamacao_atendimento": 0.00010001910364879691, "sem_correspondencia": 0.00020003820729759382}, "confidence": 0.9979, "input_tokens": 289, "latency_ms": 169.9257959999727} +{"id": "g0291-atendimento_humano-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_consulta": 0.0027, "marketplace_compra": 0.0042, "suporte_sem_sinal": 0.006, "negociacao_divida": 0.0028, "internet_pacote_adicional": 0.0047, "reclamacao_atendimento": 0.0081, "seguranca_perda_roubo": 0.6984, "cancelamento_linha": 0.0031, "seguranca_fraude": 0.2573, "conta_contestacao": 0.0026, "conta_vencimento": 0.0027, "sem_correspondencia": 0.0074}, "confidence": 0.6635, "input_tokens": 287, "latency_ms": 165.923609999993} +{"id": "g0293-atendimento_humano-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0025000000000000005, "conta_segunda_via": 0.003000000000000001, "parceiros_ofertas": 0.0028000000000000004, "fidelidade_resgate": 0.029600000000000008, "atendimento_humano": 0.29710000000000003, "recarga_realizar": 0.007800000000000001, "plano_nova_linha": 0.014100000000000003, "cadastro_atualizacao": 0.006100000000000002, "reclamacao_atendimento": 0.18610000000000002, "recarga_saldo": 0.005200000000000001, "marketplace_pedido": 0.011600000000000001, "sem_correspondencia": 0.4341000000000001}, "confidence": 0.4379, "input_tokens": 288, "latency_ms": 162.57823699999108} +{"id": "g0293-atendimento_humano-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.0025999974000026, "portabilidade": 0.023799976200023804, "atendimento_humano": 0.8166991833008167, "bonus_nao_recebido": 9.999990000010002e-05, "seguranca_perda_roubo": 0.0005999994000006, "negociacao_divida": 0.0002999997000003, "internet_consumo": 0.0005999994000006, "suporte_sem_sinal": 9.99999000001e-07, "troca_numero": 0.1484998515001485, "suporte_chip_esim": 9.999990000010002e-05, "reclamacao_atendimento": 0.00019999980000020003, "sem_correspondencia": 0.0064999935000065005}, "confidence": 0.7583, "input_tokens": 282, "latency_ms": 158.9363219999882} +{"id": "g0293-atendimento_humano-indireto_multiplo-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 106, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"bonus_nao_recebido": 0.0007, "internet_problema_conexao": 0.0002, "marketplace_compra": 0.0008, "negociacao_divida": 0.0001, "vas_cancelamento": 0.0001, "marketplace_pedido": 0.0002, "reclamacao_atendimento": 0.0001, "atendimento_humano": 0.9766, "plano_consulta": 0.0203, "conta_contestacao": 0.0001, "recarga_realizar": 0.0001, "sem_correspondencia": 0.0007}, "confidence": 0.9494, "input_tokens": 292, "latency_ms": 162.12165100000675} +{"id": "g0293-atendimento_humano-indireto_multiplo-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_pacote": 0.9983001699830016, "atendimento_humano": 0.0013998600139986002, "reclamacao_atendimento": 9.999000099990002e-05, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9906, "input_tokens": 138, "latency_ms": 91.37940800002298} +{"id": "g0293-atendimento_humano-indireto_multiplo-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_pagamento_confirmacao": 0.0001, "reclamacao_atendimento": 0.0031, "atendimento_humano": 0.9835, "sem_correspondencia": 0.0133}, "confidence": 0.9332, "input_tokens": 151, "latency_ms": 98.51100999998152} +{"id": "g0293-atendimento_humano-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 0.000599880023995201, "conta_pagamento_confirmacao": 0.00019996000799840037, "cadastro_atualizacao": 0.00019996000799840037, "conta_explicacao": 0.00019996000799840037, "plano_consulta": 0.00019996000799840037, "parceiros_ofertas": 0.00019996000799840037, "atendimento_humano": 0.9906018796240754, "reclamacao_atendimento": 0.0008998200359928016, "vas_consulta": 0.00019996000799840037, "recarga_realizar": 0.00019996000799840037, "troca_numero": 0.00019996000799840037, "internet_problema_conexao": 0.0024995000999800047, "seguranca_fraude": 0.0022995400919816043, "conta_debito_automatico_digital": 0.0002999400119976005, "roaming_cobranca": 0.00039992001599680073, "sem_correspondencia": 0.0007998400319936015}, "confidence": 0.974, "input_tokens": 293, "latency_ms": 163.69996399998854} +{"id": "g0293-atendimento_humano-indireto_multiplo-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"suporte_configuracao": 1.000090008100729e-06, "internet_consumo": 0.22822053984858637, "cancelamento_linha": 1.000090008100729e-06, "roaming_pacote": 1.000090008100729e-06, "suporte_sem_sinal": 0.00010000900081007291, "reclamacao_atendimento": 0.0007000630056705104, "seguranca_perda_roubo": 1.000090008100729e-06, "conta_explicacao": 0.0003000270024302187, "conta_segunda_via": 1.000090008100729e-06, "bonus_nao_recebido": 1.000090008100729e-06, "parceiros_ofertas": 1.000090008100729e-06, "fidelidade_resgate": 1.000090008100729e-06, "atendimento_humano": 0.7704693422408017, "vas_contratacao": 0.00020001800162014583, "conta_debito_automatico_digital": 1.000090008100729e-06, "sem_correspondencia": 1.000090008100729e-06}, "confidence": 0.8019, "input_tokens": 297, "latency_ms": 164.95671600000605} +{"id": "g0293-atendimento_humano-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.0034003400340034003, "reclamacao_atendimento": 0.36093609360936096, "atendimento_humano": 0.5861586158615861, "sem_correspondencia": 0.049504950495049514}, "confidence": 0.3873, "input_tokens": 144, "latency_ms": 95.19628499998589} +{"id": "g0293-atendimento_humano-indireto_multiplo-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["troca_numero"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "atendimento_humano": 0.9999850002249971, "marketplace_compra": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 168.5909060000199} +{"id": "g0293-atendimento_humano-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.8057611522304461, "internet_consumo": 0.05531106221244249, "seguranca_perda_roubo": 0.015503100620124024, "roaming_duvida": 0.006901380276055211, "seguranca_fraude": 0.03090618123624725, "reclamacao_atendimento": 0.0016003200640128026, "negociacao_divida": 0.0005001000200040008, "troca_numero": 0.004200840168033606, "recarga_saldo": 0.010102020404080815, "parceiros_ofertas": 0.0007001400280056011, "portabilidade": 0.015303060612122424, "plano_consulta": 0.008301660332066413, "bonus_nao_recebido": 0.027605521104220845, "plano_nova_linha": 0.005801160232046409, "suporte_sem_sinal": 0.0006001200240048009, "sem_correspondencia": 0.010902180436087218}, "confidence": 0.6696, "input_tokens": 292, "latency_ms": 163.82532999995192} +{"id": "g0293-atendimento_humano-indireto_multiplo-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9990990009009991, "vas_cancelamento": 9.99999000001e-07, "reclamacao_atendimento": 9.999990000010002e-05, "sem_correspondencia": 0.0007999992000008001}, "confidence": 0.9946, "input_tokens": 146, "latency_ms": 94.47501699997929} +{"id": "g0293-atendimento_humano-indireto_multiplo-11-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"troca_numero": 9.99994000036e-07, "atendimento_humano": 0.0007999952000288001, "conta_debito_automatico_digital": 9.99994000036e-07, "reclamacao_atendimento": 9.99994000036e-07, "fidelidade_resgate": 0.9991940048359712, "roaming_pacote": 9.99994000036e-07, "suporte_sem_sinal": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9968, "input_tokens": 228, "latency_ms": 131.27457699999923} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"cancelamento_linha": 0.005300000000000001, "cadastro_atualizacao": 0.0030000000000000005, "conta_vencimento": 0.0030000000000000005, "vas_cancelamento": 0.23060000000000003, "plano_consulta": 0.005400000000000001, "internet_problema_conexao": 0.49300000000000005, "troca_numero": 0.0029000000000000002, "vas_consulta": 0.012300000000000002, "roaming_pacote": 0.004300000000000001, "negociacao_religacao": 0.005100000000000001, "recarga_nao_creditada": 0.0032000000000000006, "sem_correspondencia": 0.23190000000000002}, "confidence": 0.4943, "input_tokens": 263, "latency_ms": 150.62600599998177} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 9.99996000016e-07, "suporte_sem_sinal": 0.00019999920000320003, "desconto_retencao": 0.34929860280558883, "roaming_cobranca": 0.00019999920000320003, "fidelidade_resgate": 0.001999992000032, "negociacao_divida": 9.99996000016e-07, "roaming_duvida": 9.99996000016e-07, "suporte_chip_esim": 0.000499998000008, "negociacao_religacao": 0.00039999840000640006, "cancelamento_linha": 9.99996000016e-07, "recarga_nao_creditada": 0.0100999596001616, "sem_correspondencia": 0.6372974508101968}, "confidence": 0.7084, "input_tokens": 278, "latency_ms": 163.52550300001667} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.00020002000200020003, "vas_cancelamento": 0.0009000900090009, "cancelamento_linha": 0.0003000300030003, "parceiros_ofertas": 0.00020002000200020003, "reclamacao_atendimento": 0.0003000300030003, "recarga_realizar": 0.00020002000200020003, "troca_numero": 0.00020002000200020003, "desconto_retencao": 0.00020002000200020003, "conta_vencimento": 0.00020002000200020003, "plano_nova_linha": 0.00020002000200020003, "vas_contratacao": 0.00020002000200020003, "sem_correspondencia": 0.9968996899689969}, "confidence": 0.9884, "input_tokens": 270, "latency_ms": 155.0739180000278} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"vas_cancelamento": 0.007699230076992303, "recarga_realizar": 0.0002999700029997001, "recarga_nao_creditada": 0.0016998300169983004, "conta_contestacao": 0.0009999000099990003, "conta_segunda_via": 0.6073392660733928, "plano_consulta": 0.0016998300169983004, "recarga_saldo": 0.002199780021997801, "conta_explicacao": 0.04099590040995901, "seguranca_perda_roubo": 0.00039996000399960017, "atendimento_humano": 0.0002999700029997001, "roaming_pacote": 0.0002999700029997001, "conta_pagamento_confirmacao": 0.0002999700029997001, "negociacao_religacao": 0.0004999500049995001, "suporte_sem_sinal": 0.0011998800119988003, "conta_debito_automatico_digital": 0.0002999700029997001, "sem_correspondencia": 0.3337666233376663}, "confidence": 0.6731, "input_tokens": 286, "latency_ms": 161.24438700001065} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.0418958104189581, "beneficios_consulta": 0.0011998800119988001, "suporte_chip_esim": 0.010998900109989001, "internet_problema_conexao": 0.6731326867313269, "recarga_saldo": 0.0027997200279972004, "suporte_configuracao": 0.0080991900809919, "reclamacao_atendimento": 0.0053994600539946005, "sem_correspondencia": 0.25647435256474355}, "confidence": 0.5723, "input_tokens": 220, "latency_ms": 127.38581499996826} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0037999962000038003, "seguranca_perda_roubo": 0.0008999991000009001, "atendimento_humano": 9.99999000001e-07, "sem_correspondencia": 0.9952990047009953}, "confidence": 0.9768, "input_tokens": 129, "latency_ms": 87.49536499999522} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0017, "recarga_realizar": 0.0263, "fidelidade_pontos": 0.0016, "sem_correspondencia": 0.9704}, "confidence": 0.8947, "input_tokens": 131, "latency_ms": 89.4777729999987} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.001000100010001, "plano_consulta": 0.24972497249724973, "marketplace_pedido": 0.0353035303530353, "marketplace_compra": 0.0332033203320332, "recarga_realizar": 0.0652065206520652, "vas_contratacao": 0.0187018701870187, "vas_cancelamento": 0.013601360136013601, "sem_correspondencia": 0.5832583258325833}, "confidence": 0.4181, "input_tokens": 218, "latency_ms": 126.81010300002526} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"cancelamento_linha": 9.999980000039998e-07, "conta_explicacao": 0.0020999958000083997, "suporte_configuracao": 0.9857980284039431, "internet_consumo": 0.0001999996000008, "fidelidade_pontos": 0.0015999968000064, "plano_troca": 0.0001999996000008, "conta_vencimento": 9.999980000039998e-07, "sem_correspondencia": 0.010099979800040399}, "confidence": 0.9578, "input_tokens": 216, "latency_ms": 130.38553199999114} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0007, "seguranca_perda_roubo": 0.001, "fidelidade_resgate": 0.0008, "conta_segunda_via": 0.0007, "roaming_cobranca": 0.0019, "plano_troca": 0.0006, "suporte_chip_esim": 0.0007, "sem_correspondencia": 0.9936}, "confidence": 0.9758, "input_tokens": 233, "latency_ms": 136.05768500002569} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0216, "bonus_nao_recebido": 0.0763, "recarga_realizar": 0.0797, "sem_correspondencia": 0.8224}, "confidence": 0.5372, "input_tokens": 141, "latency_ms": 95.31915799999524} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.010301030103010301, "plano_nova_linha": 0.0026002600260026003, "internet_problema_conexao": 0.0006000600060006, "sem_correspondencia": 0.9864986498649866}, "confidence": 0.9416, "input_tokens": 135, "latency_ms": 91.42044699996177} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"fidelidade_resgate": 0.0013003810116364093, "marketplace_pedido": 0.8278425578694556, "conta_pagamento_confirmacao": 1.0002930858741609e-06, "roaming_duvida": 1.0002930858741609e-06, "beneficios_consulta": 0.0001000293085874161, "cancelamento_linha": 0.0001000293085874161, "conta_debito_automatico_digital": 1.0002930858741609e-06, "vas_cancelamento": 0.0011003223944615773, "roaming_cobranca": 1.0002930858741609e-06, "parceiros_ofertas": 0.11313314801236761, "cadastro_atualizacao": 1.0002930858741609e-06, "vas_contratacao": 1.0002930858741609e-06, "reclamacao_atendimento": 1.0002930858741609e-06, "conta_segunda_via": 0.00030008792576224826, "recarga_nao_creditada": 0.053415650785680203, "sem_correspondencia": 0.0027007913318602347}, "confidence": 0.7842, "input_tokens": 290, "latency_ms": 162.36841900001764} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 1.0000900081007289e-06, "plano_troca": 1.0000900081007289e-06, "troca_numero": 1.0000900081007289e-06, "desconto_retencao": 1.0000900081007289e-06, "seguranca_fraude": 1.0000900081007289e-06, "recarga_realizar": 1.0000900081007289e-06, "atendimento_humano": 1.0000900081007289e-06, "vas_cancelamento": 0.0001000090008100729, "parceiros_ofertas": 0.9998899900991088, "roaming_duvida": 1.0000900081007289e-06, "conta_pagamento_confirmacao": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9992, "input_tokens": 268, "latency_ms": 150.8078919999889} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0007999200079992001, "atendimento_humano": 0.0008999100089991, "beneficios_consulta": 0.0008999100089991, "recarga_saldo": 0.0008999100089991, "fidelidade_pontos": 0.004199580041995801, "bonus_nao_recebido": 0.0008999100089991, "plano_consulta": 0.007599240075992401, "portabilidade": 0.0013998600139986002, "conta_debito_automatico_digital": 0.0010998900109989002, "parceiros_ofertas": 0.0007999200079992001, "roaming_pacote": 0.008399160083991601, "suporte_configuracao": 0.13378662133786623, "conta_pagamento_confirmacao": 0.0005999400059994001, "desconto_retencao": 0.0005999400059994001, "negociacao_divida": 0.0005999400059994001, "sem_correspondencia": 0.8365163483651635}, "confidence": 0.7892, "input_tokens": 294, "latency_ms": 165.2640089999977} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.008498300339932015, "recarga_realizar": 0.007598480303939213, "conta_vencimento": 0.006998600279944011, "internet_problema_conexao": 0.3048390321935613, "fidelidade_pontos": 0.053089382123575286, "negociacao_divida": 0.005798840231953609, "roaming_cobranca": 0.011597680463907217, "portabilidade": 0.04989002199560088, "vas_contratacao": 0.04629074185162967, "cadastro_atualizacao": 0.028594281143771248, "roaming_duvida": 0.010797840431913617, "cancelamento_linha": 0.10387922415516898, "atendimento_humano": 0.059288142371525694, "suporte_configuracao": 0.022395520895820836, "suporte_sem_sinal": 0.013197360527894421, "sem_correspondencia": 0.26724655068986203}, "confidence": 0.26, "input_tokens": 293, "latency_ms": 164.01110399999652} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"roaming_duvida": 0.14190000000000003, "desconto_retencao": 0.0007000000000000001, "fidelidade_resgate": 0.006900000000000001, "bonus_nao_recebido": 0.00030000000000000003, "negociacao_religacao": 0.06820000000000001, "recarga_realizar": 0.3919000000000001, "suporte_sem_sinal": 0.0019000000000000002, "seguranca_perda_roubo": 0.0005000000000000001, "recarga_nao_creditada": 0.0004000000000000001, "vas_consulta": 0.0006000000000000001, "vas_contratacao": 0.00030000000000000003, "fidelidade_pontos": 0.0006000000000000001, "suporte_chip_esim": 0.00030000000000000003, "conta_segunda_via": 0.00030000000000000003, "plano_troca": 0.00030000000000000003, "sem_correspondencia": 0.3849000000000001}, "confidence": 0.5406, "input_tokens": 287, "latency_ms": 162.93579500000988} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 0.0252, "bonus_nao_recebido": 0.6453, "suporte_sem_sinal": 0.1422, "sem_correspondencia": 0.1873}, "confidence": 0.3028, "input_tokens": 139, "latency_ms": 95.41536099999348} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.5562443755624438, "bonus_nao_recebido": 0.012698730126987301, "negociacao_divida": 0.0008999100089991, "recarga_saldo": 0.006699330066993301, "reclamacao_atendimento": 0.146985301469853, "internet_pacote_adicional": 0.0010998900109989002, "conta_debito_automatico_digital": 0.0008999100089991, "parceiros_ofertas": 0.0024997500249975004, "suporte_chip_esim": 0.0007999200079992001, "negociacao_religacao": 0.0021997800219978004, "recarga_realizar": 0.20417958204179582, "sem_correspondencia": 0.0647935206479352}, "confidence": 0.496, "input_tokens": 283, "latency_ms": 160.3592110000136} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_explicacao": 0.0103989601039896, "vas_contratacao": 0.050294970502949704, "conta_segunda_via": 0.005499450054994501, "conta_vencimento": 0.0010998900109989002, "marketplace_pedido": 0.037896210378962104, "suporte_configuracao": 0.5031496850314968, "plano_troca": 0.0012998700129987, "sem_correspondencia": 0.3903609639036097}, "confidence": 0.4811, "input_tokens": 228, "latency_ms": 131.53731400001334} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.00029997000299970003, "vas_contratacao": 0.0006999300069993001, "conta_pagamento_confirmacao": 0.00029997000299970003, "fidelidade_pontos": 0.00029997000299970003, "negociacao_divida": 0.00029997000299970003, "roaming_cobranca": 0.0004999500049995, "plano_consulta": 0.0004999500049995, "sem_correspondencia": 0.9971002899710029}, "confidence": 0.9882, "input_tokens": 229, "latency_ms": 133.53018499992686} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0104, "conta_debito_automatico_digital": 0.0105, "negociacao_religacao": 0.2116, "roaming_cobranca": 0.0482, "internet_consumo": 0.0235, "conta_pagamento_confirmacao": 0.0105, "plano_consulta": 0.0196, "sem_correspondencia": 0.6657}, "confidence": 0.4931, "input_tokens": 223, "latency_ms": 131.75094999996873} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"negociacao_divida": 9.999970000090002e-07, "vas_contratacao": 0.9999970000090003, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 128, "latency_ms": 85.82193300003382} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 9.999940000359997e-07, "vas_consulta": 9.999940000359997e-07, "marketplace_compra": 9.999940000359999e-05, "beneficios_consulta": 9.999940000359997e-07, "suporte_chip_esim": 9.999940000359997e-07, "troca_numero": 0.9998940006359962, "vas_cancelamento": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9993, "input_tokens": 217, "latency_ms": 127.1805650000033} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9844015598440157, "roaming_cobranca": 0.0026997300269973002, "cadastro_atualizacao": 0.0006999300069993001, "seguranca_perda_roubo": 9.999000099990002e-05, "conta_vencimento": 9.999000099990002e-05, "vas_consulta": 0.00019998000199980003, "troca_numero": 0.00029997000299970003, "roaming_pacote": 9.999000099990002e-05, "vas_contratacao": 0.00019998000199980003, "recarga_realizar": 0.0007999200079992001, "plano_nova_linha": 0.0015998400159984002, "suporte_chip_esim": 0.0005999400059994001, "fidelidade_resgate": 9.999000099990002e-05, "atendimento_humano": 9.999000099990002e-05, "recarga_saldo": 0.00019998000199980003, "sem_correspondencia": 0.0077992200779922}, "confidence": 0.9618, "input_tokens": 301, "latency_ms": 168.68359099998997} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0062, "internet_problema_conexao": 0.0564, "beneficios_consulta": 0.0058, "sem_correspondencia": 0.9316}, "confidence": 0.791, "input_tokens": 143, "latency_ms": 97.27591699993354} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 0.0007000000000000001, "plano_consulta": 0.0013000000000000002, "conta_contestacao": 0.0011000000000000003, "internet_pacote_adicional": 0.04020000000000001, "recarga_saldo": 0.0016000000000000003, "internet_problema_conexao": 0.6649000000000002, "suporte_sem_sinal": 0.0019000000000000002, "suporte_chip_esim": 0.006000000000000001, "portabilidade": 0.014200000000000003, "parceiros_ofertas": 0.00020000000000000004, "roaming_pacote": 0.00020000000000000004, "desconto_retencao": 0.00010000000000000002, "atendimento_humano": 0.00020000000000000004, "internet_consumo": 0.25020000000000003, "conta_debito_automatico_digital": 0.0012000000000000001, "sem_correspondencia": 0.016000000000000004}, "confidence": 0.653, "input_tokens": 300, "latency_ms": 165.48725100005868} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.0103, "recarga_nao_creditada": 0.0318, "conta_explicacao": 0.0318, "sem_correspondencia": 0.9261}, "confidence": 0.7564, "input_tokens": 152, "latency_ms": 97.3870390000684} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 0.0021000000000000003, "suporte_configuracao": 0.20700000000000002, "fidelidade_pontos": 0.0023000000000000004, "atendimento_humano": 0.46620000000000006, "marketplace_pedido": 0.005400000000000001, "internet_problema_conexao": 0.014000000000000002, "troca_numero": 0.025600000000000005, "sem_correspondencia": 0.27740000000000004}, "confidence": 0.4008, "input_tokens": 215, "latency_ms": 127.52246299999115} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.1854, "bonus_nao_recebido": 0.001, "vas_consulta": 0.0061, "marketplace_compra": 0.0066, "seguranca_fraude": 0.0163, "internet_consumo": 0.0042, "suporte_chip_esim": 0.0032, "portabilidade": 0.0046, "fidelidade_resgate": 0.0895, "reclamacao_atendimento": 0.002, "roaming_pacote": 0.0025, "desconto_retencao": 0.0004, "cancelamento_linha": 0.004, "conta_debito_automatico_digital": 0.0017, "plano_troca": 0.0051, "sem_correspondencia": 0.6674}, "confidence": 0.6059, "input_tokens": 298, "latency_ms": 164.94821000003412} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0086, "internet_problema_conexao": 0.1267, "vas_cancelamento": 0.0682, "cancelamento_linha": 0.0786, "vas_contratacao": 0.003, "vas_consulta": 0.0346, "suporte_configuracao": 0.006, "sem_correspondencia": 0.6743}, "confidence": 0.4633, "input_tokens": 220, "latency_ms": 127.1231059999991} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.049595040495950406, "internet_problema_conexao": 0.39606039396060394, "fidelidade_resgate": 0.1070892910708929, "sem_correspondencia": 0.4472552744725527}, "confidence": 0.1958, "input_tokens": 148, "latency_ms": 94.85996700004762} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_consulta": 0.007699230076992303, "vas_cancelamento": 0.22777722227777228, "atendimento_humano": 0.0019998000199980006, "roaming_pacote": 0.0009999000099990003, "conta_contestacao": 0.0013998600139986004, "suporte_sem_sinal": 0.6946305369463055, "plano_consulta": 0.0007999200079992003, "suporte_chip_esim": 0.009399060093990604, "fidelidade_resgate": 0.002499750024997501, "recarga_nao_creditada": 0.024097590240975908, "recarga_realizar": 0.0004999500049995001, "negociacao_divida": 0.0004999500049995001, "recarga_saldo": 0.0004999500049995001, "seguranca_fraude": 0.0014998500149985005, "desconto_retencao": 0.0004999500049995001, "sem_correspondencia": 0.025197480251974807}, "confidence": 0.6657, "input_tokens": 295, "latency_ms": 169.76208699998097} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"conta_pagamento_confirmacao": 0.003599280143971206, "bonus_nao_recebido": 0.0004999000199960008, "conta_vencimento": 0.0009998000399920016, "fidelidade_resgate": 0.0004999000199960008, "atendimento_humano": 0.0004999000199960008, "plano_troca": 0.005898820235952809, "conta_contestacao": 0.0005998800239952009, "beneficios_consulta": 0.007098580283943212, "conta_explicacao": 0.0004999000199960008, "internet_consumo": 0.0008998200359928015, "cancelamento_linha": 0.0004999000199960008, "suporte_configuracao": 0.8612277544491103, "internet_pacote_adicional": 0.11177764447110577, "seguranca_perda_roubo": 0.0010997800439912018, "seguranca_fraude": 0.0020995800839832034, "sem_correspondencia": 0.0021995600879824036}, "confidence": 0.8093, "input_tokens": 297, "latency_ms": 165.27289599991946} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.00029997000299970003, "atendimento_humano": 0.004399560043995601, "suporte_sem_sinal": 0.1524847515248475, "reclamacao_atendimento": 0.00029997000299970003, "conta_debito_automatico_digital": 0.0006999300069993001, "beneficios_consulta": 0.0006999300069993001, "vas_consulta": 0.0007999200079992001, "sem_correspondencia": 0.8403159684031597}, "confidence": 0.7706, "input_tokens": 224, "latency_ms": 129.05343599993557} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.8936000000000001, "recarga_realizar": 0.0007000000000000001, "conta_contestacao": 0.00010000000000000002, "cadastro_atualizacao": 0.00020000000000000004, "conta_pagamento_confirmacao": 0.00010000000000000002, "suporte_chip_esim": 0.0014000000000000002, "marketplace_compra": 0.028000000000000004, "troca_numero": 0.00010000000000000002, "internet_pacote_adicional": 0.00010000000000000002, "plano_consulta": 0.00010000000000000002, "bonus_nao_recebido": 0.00010000000000000002, "sem_correspondencia": 0.07550000000000001}, "confidence": 0.8322, "input_tokens": 289, "latency_ms": 161.77763800010325} +{"id": "g0298-oos_fora_do_dominio-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.0025997400259974005, "parceiros_ofertas": 0.0014998500149985005, "desconto_retencao": 0.0014998500149985005, "seguranca_fraude": 0.0008999100089991003, "seguranca_perda_roubo": 0.0004999500049995001, "negociacao_divida": 0.00019998000199980009, "internet_consumo": 0.005799420057994202, "conta_explicacao": 0.0016998300169983004, "vas_cancelamento": 0.9443055694430559, "roaming_duvida": 0.0004999500049995001, "conta_pagamento_confirmacao": 9.999000099990004e-05, "marketplace_compra": 0.03339666033396661, "beneficios_consulta": 0.00019998000199980009, "conta_debito_automatico_digital": 0.00039996000399960017, "troca_numero": 0.00039996000399960017, "sem_correspondencia": 0.005999400059994002}, "confidence": 0.8925, "input_tokens": 289, "latency_ms": 163.010976999999} +{"id": "g0298-oos_fora_do_dominio-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.019, "suporte_configuracao": 0.2975, "conta_vencimento": 0.0143, "sem_correspondencia": 0.6692}, "confidence": 0.4477, "input_tokens": 141, "latency_ms": 93.45013500001187} +{"id": "g0298-oos_fora_do_dominio-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0465046504650465, "recarga_nao_creditada": 0.06060606060606061, "recarga_realizar": 0.008000800080008, "internet_pacote_adicional": 0.0047004700470047005, "marketplace_pedido": 0.0029002900290029, "fidelidade_resgate": 0.0026002600260026003, "roaming_pacote": 0.0025002500250025004, "conta_contestacao": 0.0038003800380038005, "plano_nova_linha": 0.0026002600260026003, "internet_problema_conexao": 0.04970497049704971, "atendimento_humano": 0.0026002600260026003, "sem_correspondencia": 0.8134813481348134}, "confidence": 0.6808, "input_tokens": 277, "latency_ms": 156.249166000066} +{"id": "g0298-oos_fora_do_dominio-emocional-4-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_pacote": 0.004100410041004101, "portabilidade": 0.004000400040004, "reclamacao_atendimento": 0.7553755375537553, "conta_pagamento_confirmacao": 0.004000400040004, "marketplace_compra": 0.004300430043004301, "conta_contestacao": 0.0096009600960096, "vas_cancelamento": 0.2128212821282128, "sem_correspondencia": 0.0058005800580058}, "confidence": 0.6605, "input_tokens": 230, "latency_ms": 137.30510100003812} +{"id": "g0298-oos_fora_do_dominio-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.00020002000200020005, "parceiros_ofertas": 0.00020002000200020005, "conta_debito_automatico_digital": 0.00020002000200020005, "conta_pagamento_confirmacao": 0.00010001000100010003, "negociacao_religacao": 0.0012001200120012002, "reclamacao_atendimento": 0.0004000400040004001, "cadastro_atualizacao": 0.00020002000200020005, "sem_correspondencia": 0.9974997499749976}, "confidence": 0.9891, "input_tokens": 232, "latency_ms": 134.03156399999716} +{"id": "g0298-oos_fora_do_dominio-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0312031203120312, "conta_pagamento_confirmacao": 0.0039003900390039, "suporte_sem_sinal": 0.018101810181018103, "sem_correspondencia": 0.9467946794679468}, "confidence": 0.8163, "input_tokens": 157, "latency_ms": 108.66654400001607} +{"id": "g0298-oos_fora_do_dominio-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.8715871587158714, "recarga_nao_creditada": 0.0034003400340033994, "reclamacao_atendimento": 0.04000400040003999, "cancelamento_linha": 0.008900890089008899, "negociacao_religacao": 0.0082008200820082, "roaming_pacote": 0.0006000600060005999, "roaming_cobranca": 0.0013001300130012997, "vas_consulta": 0.0238023802380238, "conta_explicacao": 0.0041004100410041, "internet_problema_conexao": 0.0027002700270027, "negociacao_divida": 0.0006000600060005999, "sem_correspondencia": 0.03480348034803479}, "confidence": 0.7539, "input_tokens": 289, "latency_ms": 183.5148110000091} +{"id": "g0298-oos_fora_do_dominio-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.36662667466506693, "suporte_configuracao": 0.008698260347930411, "marketplace_compra": 0.020995800839832032, "marketplace_pedido": 0.06338732253549288, "seguranca_perda_roubo": 0.1341731653669266, "recarga_nao_creditada": 0.06838632273545289, "cancelamento_linha": 0.08788242351529693, "conta_segunda_via": 0.006798640271945609, "cadastro_atualizacao": 0.007698460307938411, "plano_consulta": 0.010297940411917615, "portabilidade": 0.03509298140371925, "conta_pagamento_confirmacao": 0.006498700259948009, "plano_nova_linha": 0.009098180363927214, "vas_consulta": 0.009598080383923213, "bonus_nao_recebido": 0.006798640271945609, "sem_correspondencia": 0.1579684063187362}, "confidence": 0.274, "input_tokens": 295, "latency_ms": 181.7164420000381} +{"id": "g0298-oos_fora_do_dominio-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.5948405159484053, "conta_contestacao": 0.0011998800119988003, "troca_numero": 0.017998200179982004, "reclamacao_atendimento": 0.0004999500049995001, "bonus_nao_recebido": 0.0005999400059994002, "desconto_retencao": 0.0007999200079992003, "recarga_nao_creditada": 0.0014998500149985005, "atendimento_humano": 0.0005999400059994002, "conta_vencimento": 0.0004999500049995001, "suporte_configuracao": 0.017098290170982907, "vas_consulta": 0.02769723027697231, "vas_contratacao": 0.0004999500049995001, "roaming_cobranca": 0.0006999300069993002, "vas_cancelamento": 0.0006999300069993002, "plano_troca": 0.0004999500049995001, "sem_correspondencia": 0.3342665733426658}, "confidence": 0.6489, "input_tokens": 282, "latency_ms": 168.42346900000393} +{"id": "g0298-oos_fora_do_dominio-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.0185, "vas_consulta": 0.0302, "roaming_duvida": 0.0041, "roaming_cobranca": 0.003, "cadastro_atualizacao": 0.0019, "conta_pagamento_confirmacao": 0.0012, "plano_nova_linha": 0.6921, "suporte_chip_esim": 0.0369, "portabilidade": 0.0038, "roaming_pacote": 0.0057, "reclamacao_atendimento": 0.0485, "sem_correspondencia": 0.1541}, "confidence": 0.5568, "input_tokens": 283, "latency_ms": 161.41753499994138} +{"id": "g0298-oos_fora_do_dominio-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"beneficios_consulta": 0.0028, "conta_contestacao": 0.9842, "bonus_nao_recebido": 0.0038, "sem_correspondencia": 0.0092}, "confidence": 0.9305, "input_tokens": 145, "latency_ms": 95.43540900006064} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9829916833782587, "conta_debito_automatico_digital": 0.0005000975190162082, "portabilidade": 0.001600312060851866, "fidelidade_resgate": 0.001100214541835658, "plano_troca": 1.0001950380324161e-06, "parceiros_ofertas": 0.00020003900760648326, "roaming_pacote": 1.0001950380324161e-06, "conta_segunda_via": 1.0001950380324161e-06, "suporte_configuracao": 0.0068013262586204305, "marketplace_pedido": 0.00020003900760648326, "marketplace_compra": 0.0005000975190162082, "plano_consulta": 0.00020003900760648326, "plano_nova_linha": 1.0001950380324161e-06, "roaming_cobranca": 0.00010001950380324163, "vas_contratacao": 1.0001950380324161e-06, "sem_correspondencia": 0.005801131220588014}, "confidence": 0.9588, "input_tokens": 290, "latency_ms": 162.62757000004058} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.1022, "recarga_realizar": 0.097, "recarga_saldo": 0.1074, "sem_correspondencia": 0.6934}, "confidence": 0.3126, "input_tokens": 136, "latency_ms": 90.16124899994793} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0139, "vas_cancelamento": 0.0144, "cancelamento_linha": 0.0136, "sem_correspondencia": 0.9581}, "confidence": 0.8413, "input_tokens": 133, "latency_ms": 89.20849200001157} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9756975697569755, "desconto_retencao": 0.0016001600160015998, "conta_explicacao": 0.0007000700070006999, "roaming_pacote": 0.0007000700070006999, "plano_consulta": 0.0009000900090008998, "internet_consumo": 0.0036003600360035993, "roaming_cobranca": 0.0014001400140013999, "marketplace_pedido": 0.0018001800180017997, "negociacao_religacao": 0.0009000900090008998, "fidelidade_resgate": 0.0010001000100009999, "conta_segunda_via": 0.0007000700070006999, "sem_correspondencia": 0.011001100110010998}, "confidence": 0.9355, "input_tokens": 278, "latency_ms": 159.4752140000537} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_chip_esim": 0.0036, "atendimento_humano": 0.1145, "internet_problema_conexao": 0.3288, "roaming_cobranca": 0.0038, "recarga_realizar": 0.0032, "fidelidade_pontos": 0.0088, "parceiros_ofertas": 0.2646, "internet_consumo": 0.0381, "cadastro_atualizacao": 0.0089, "negociacao_divida": 0.0113, "seguranca_perda_roubo": 0.0048, "sem_correspondencia": 0.2096}, "confidence": 0.3411, "input_tokens": 274, "latency_ms": 154.0186669999457} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"bonus_nao_recebido": 0.10368963103689631, "recarga_saldo": 9.999000099990002e-05, "conta_vencimento": 9.999000099990002e-05, "marketplace_pedido": 0.006999300069993001, "negociacao_divida": 9.999000099990002e-05, "fidelidade_pontos": 0.015398460153984602, "plano_consulta": 0.00019998000199980003, "plano_troca": 9.999000099990002e-05, "plano_nova_linha": 9.999000099990002e-05, "conta_contestacao": 0.7872212778722127, "internet_consumo": 0.0005999400059994001, "beneficios_consulta": 0.0010998900109989002, "suporte_chip_esim": 9.999000099990002e-05, "conta_explicacao": 0.0807919208079192, "troca_numero": 9.999000099990002e-05, "sem_correspondencia": 0.0032996700329967}, "confidence": 0.7243, "input_tokens": 287, "latency_ms": 162.90196099998866} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9155084491550844, "marketplace_compra": 0.00019998000199980003, "recarga_nao_creditada": 0.0017998200179982, "plano_nova_linha": 9.999000099990002e-05, "recarga_realizar": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "cancelamento_linha": 0.0741925807419258, "desconto_retencao": 0.004999500049995001, "plano_troca": 9.999000099990002e-05, "suporte_chip_esim": 9.999000099990002e-05, "roaming_pacote": 9.999000099990002e-05, "sem_correspondencia": 0.0026997300269973002}, "confidence": 0.8656, "input_tokens": 292, "latency_ms": 164.34525700003633} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9923967907337636, "roaming_pacote": 9.99896010814875e-07, "internet_consumo": 0.0014998440162223127, "conta_vencimento": 9.99896010814875e-07, "fidelidade_resgate": 9.998960108148752e-05, "fidelidade_pontos": 9.99896010814875e-07, "conta_segunda_via": 9.998960108148752e-05, "bonus_nao_recebido": 0.0002999688032444625, "suporte_configuracao": 9.998960108148752e-05, "recarga_saldo": 9.99896010814875e-07, "recarga_nao_creditada": 0.00019997920216297503, "sem_correspondencia": 0.005299448857318838}, "confidence": 0.9792, "input_tokens": 279, "latency_ms": 158.6151140000993} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0109, "beneficios_consulta": 0.0195, "portabilidade": 0.1104, "plano_consulta": 0.011, "suporte_sem_sinal": 0.0286, "conta_debito_automatico_digital": 0.0064, "conta_pagamento_confirmacao": 0.0044, "sem_correspondencia": 0.8088}, "confidence": 0.6402, "input_tokens": 223, "latency_ms": 132.2354499999392} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.03830000000000001, "seguranca_fraude": 0.33760000000000007, "suporte_chip_esim": 0.07780000000000001, "plano_troca": 0.08790000000000002, "conta_pagamento_confirmacao": 0.033800000000000004, "negociacao_divida": 0.03350000000000001, "suporte_configuracao": 0.03370000000000001, "sem_correspondencia": 0.35740000000000005}, "confidence": 0.2237, "input_tokens": 247, "latency_ms": 142.34986499991464} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "fidelidade_resgate", "probabilities": {"vas_contratacao": 0.0167, "recarga_nao_creditada": 0.0037, "desconto_retencao": 0.0068, "vas_consulta": 0.4213, "marketplace_pedido": 0.0126, "fidelidade_resgate": 0.4438, "suporte_configuracao": 0.0037, "sem_correspondencia": 0.0914}, "confidence": 0.4506, "input_tokens": 216, "latency_ms": 125.41510799997013} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9262630951332921, "conta_segunda_via": 0.0021008235228209453, "reclamacao_atendimento": 1.0003921537242598e-06, "bonus_nao_recebido": 1.0003921537242598e-06, "plano_nova_linha": 1.0003921537242598e-06, "plano_consulta": 1.0003921537242598e-06, "negociacao_religacao": 0.006702627429952541, "vas_cancelamento": 0.0018007058767036674, "internet_problema_conexao": 1.0003921537242598e-06, "roaming_pacote": 1.0003921537242598e-06, "vas_contratacao": 0.004301686261014317, "roaming_duvida": 1.0003921537242598e-06, "seguranca_perda_roubo": 0.010404078398732301, "conta_debito_automatico_digital": 0.0020007843074485196, "atendimento_humano": 1.0003921537242598e-06, "sem_correspondencia": 0.04641819593280565}, "confidence": 0.8706, "input_tokens": 288, "latency_ms": 159.5669779999298} +{"id": "g0306-oos_outra_empresa-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9707029297070293, "conta_explicacao": 0.0008999100089991, "conta_contestacao": 0.0004999500049995, "plano_consulta": 0.0018998100189981002, "troca_numero": 0.0022997700229977, "portabilidade": 0.0011998800119988001, "negociacao_religacao": 0.0010998900109989002, "sem_correspondencia": 0.0213978602139786}, "confidence": 0.922, "input_tokens": 216, "latency_ms": 128.93021299998964} +{"id": "g0306-oos_outra_empresa-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.0071992800719928, "conta_vencimento": 0.24487551244875513, "negociacao_religacao": 0.24617538246175383, "sem_correspondencia": 0.5017498250174983}, "confidence": 0.2273, "input_tokens": 133, "latency_ms": 92.38626799992744} +{"id": "g0306-oos_outra_empresa-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.0009, "cancelamento_linha": 0.9904, "roaming_pacote": 0.0008, "sem_correspondencia": 0.0079}, "confidence": 0.9568, "input_tokens": 129, "latency_ms": 87.06385599998612} +{"id": "g0306-oos_outra_empresa-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9621962196219621, "suporte_chip_esim": 0.0026002600260026003, "negociacao_divida": 0.0003000300030003, "sem_correspondencia": 0.0349034903490349}, "confidence": 0.8757, "input_tokens": 152, "latency_ms": 96.71617699996204} +{"id": "g0306-oos_outra_empresa-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0015001500150015003, "conta_debito_automatico_digital": 0.0015001500150015003, "recarga_nao_creditada": 0.0028002800280028, "internet_consumo": 0.0069006900690069, "seguranca_fraude": 0.0711071107110711, "seguranca_perda_roubo": 0.12281228122812282, "conta_contestacao": 0.0029002900290029, "suporte_chip_esim": 0.0017001700170017002, "portabilidade": 0.0024002400240024, "fidelidade_pontos": 0.0015001500150015003, "marketplace_compra": 0.0083008300830083, "sem_correspondencia": 0.7765776577657766}, "confidence": 0.6763, "input_tokens": 293, "latency_ms": 163.27423600000657} +{"id": "g0306-oos_outra_empresa-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.12351235123512351, "conta_pagamento_confirmacao": 0.013701370137013702, "marketplace_compra": 0.5576557655765576, "fidelidade_resgate": 0.013501350135013501, "negociacao_divida": 0.013001300130013, "conta_segunda_via": 0.012701270127012701, "recarga_realizar": 0.013001300130013, "marketplace_pedido": 0.111011101110111, "vas_consulta": 0.018101810181018103, "seguranca_fraude": 0.0633063306330633, "suporte_chip_esim": 0.013601360136013601, "sem_correspondencia": 0.046904690469046904}, "confidence": 0.3711, "input_tokens": 294, "latency_ms": 164.51760299992202} +{"id": "g0306-oos_outra_empresa-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"recarga_realizar": 1.0000910082817536e-06, "beneficios_consulta": 1.0000910082817536e-06, "vas_contratacao": 1.0000910082817536e-06, "conta_segunda_via": 1.0000910082817536e-06, "portabilidade": 1.0000910082817536e-06, "seguranca_fraude": 0.9983908535676745, "internet_problema_conexao": 1.0000910082817536e-06, "negociacao_divida": 1.0000910082817536e-06, "cancelamento_linha": 1.0000910082817536e-06, "internet_pacote_adicional": 1.0000910082817536e-06, "fidelidade_resgate": 0.001400127411594455, "sem_correspondencia": 0.00020001820165635074}, "confidence": 0.9947, "input_tokens": 282, "latency_ms": 157.7837869999712} +{"id": "g0306-oos_outra_empresa-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 9.999860001959969e-07, "internet_problema_conexao": 0.9998860015959773, "roaming_cobranca": 9.999860001959969e-07, "roaming_pacote": 9.999860001959969e-07, "suporte_configuracao": 9.999860001959969e-07, "conta_pagamento_confirmacao": 9.999860001959969e-07, "suporte_chip_esim": 9.999860001959969e-07, "internet_consumo": 9.999860001959969e-07, "roaming_duvida": 9.999860001959969e-07, "plano_troca": 9.999860001959969e-07, "seguranca_perda_roubo": 9.999860001959969e-07, "conta_segunda_via": 9.999860001959969e-07, "bonus_nao_recebido": 9.999860001959969e-07, "conta_contestacao": 9.999860001959969e-07, "vas_cancelamento": 9.99986000195997e-05, "sem_correspondencia": 9.999860001959969e-07}, "confidence": 0.9996, "input_tokens": 296, "latency_ms": 163.5027300000047} +{"id": "g0306-oos_outra_empresa-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"troca_numero": 0.0005999382063647444, "marketplace_pedido": 0.9953974740601719, "plano_nova_linha": 0.0001999794021215815, "fidelidade_resgate": 9.998970106079074e-07, "cadastro_atualizacao": 9.998970106079074e-07, "vas_cancelamento": 0.0012998661137902795, "conta_debito_automatico_digital": 9.998970106079074e-07, "atendimento_humano": 9.998970106079075e-05, "conta_segunda_via": 9.998970106079075e-05, "seguranca_perda_roubo": 0.0002999691031823722, "bonus_nao_recebido": 9.998970106079075e-05, "sem_correspondencia": 0.0018998043201550242}, "confidence": 0.9855, "input_tokens": 280, "latency_ms": 158.139441000003} +{"id": "g0306-oos_outra_empresa-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"vas_cancelamento": 0.0619, "suporte_sem_sinal": 0.0024, "plano_consulta": 0.0044, "seguranca_fraude": 0.0905, "marketplace_compra": 0.79, "desconto_retencao": 0.0072, "recarga_nao_creditada": 0.0149, "sem_correspondencia": 0.0287}, "confidence": 0.6085, "input_tokens": 233, "latency_ms": 134.05939800009037} +{"id": "g0306-oos_outra_empresa-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.00010002000400080019, "reclamacao_atendimento": 0.9954990998199642, "negociacao_divida": 0.00010002000400080019, "cancelamento_linha": 0.00020004000800160037, "roaming_pacote": 0.00020004000800160037, "bonus_nao_recebido": 0.00010002000400080019, "troca_numero": 0.00010002000400080019, "conta_debito_automatico_digital": 0.00010002000400080019, "fidelidade_pontos": 0.00010002000400080019, "internet_consumo": 0.00010002000400080019, "marketplace_pedido": 0.00010002000400080019, "sem_correspondencia": 0.003300660132026406}, "confidence": 0.9855, "input_tokens": 271, "latency_ms": 158.9226260000487} +{"id": "g0306-oos_outra_empresa-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0008, "internet_consumo": 0.0091, "plano_consulta": 0.0021, "sem_correspondencia": 0.988}, "confidence": 0.947, "input_tokens": 138, "latency_ms": 90.83780100002059} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 326, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.09219078092190781, "negociacao_religacao": 0.1048895110488951, "recarga_nao_creditada": 0.10668933106689331, "sem_correspondencia": 0.6962303769623038}, "confidence": 0.3168, "input_tokens": 207, "latency_ms": 124.1544279999971} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 265, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.00019998000199980003, "fidelidade_pontos": 0.00039996000399960006, "internet_problema_conexao": 0.9573042695730427, "conta_vencimento": 9.999000099990002e-05, "roaming_cobranca": 0.0004999500049995, "conta_contestacao": 0.0015998400159984002, "roaming_pacote": 9.999000099990002e-05, "sem_correspondencia": 0.03979602039796021}, "confidence": 0.9086, "input_tokens": 251, "latency_ms": 143.30742000004193} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 280, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.42244224422442245, "internet_pacote_adicional": 0.005700570057005701, "plano_nova_linha": 0.0056005600560056, "sem_correspondencia": 0.5662566256625663}, "confidence": 0.4626, "input_tokens": 185, "latency_ms": 113.4111279999388} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 270, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9931006899310071, "negociacao_divida": 0.00019998000199980009, "cadastro_atualizacao": 0.00019998000199980009, "vas_contratacao": 0.004499550044995501, "recarga_saldo": 0.00019998000199980009, "cancelamento_linha": 0.00019998000199980009, "suporte_sem_sinal": 0.00039996000399960017, "beneficios_consulta": 0.00019998000199980009, "conta_segunda_via": 0.00019998000199980009, "marketplace_compra": 0.00019998000199980009, "fidelidade_resgate": 0.00019998000199980009, "sem_correspondencia": 0.00039996000399960017}, "confidence": 0.9798, "input_tokens": 322, "latency_ms": 177.79821399994944} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0120987901209879, "vas_consulta": 0.0023997600239976003, "recarga_nao_creditada": 0.015098490150984903, "seguranca_fraude": 0.0225977402259774, "negociacao_divida": 0.0023997600239976003, "recarga_saldo": 0.0023997600239976003, "atendimento_humano": 0.004899510048995101, "recarga_realizar": 0.0058994100589941, "fidelidade_pontos": 0.0023997600239976003, "suporte_sem_sinal": 0.0023997600239976003, "roaming_cobranca": 0.0023997600239976003, "parceiros_ofertas": 0.008299170082991702, "negociacao_religacao": 0.0024997500249975004, "marketplace_compra": 0.019598040195980403, "reclamacao_atendimento": 0.004399560043995601, "sem_correspondencia": 0.8902109789021098}, "confidence": 0.7821, "input_tokens": 338, "latency_ms": 188.30813800002488} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0336, "bonus_nao_recebido": 0.0356, "vas_consulta": 0.0331, "sem_correspondencia": 0.8977}, "confidence": 0.6809, "input_tokens": 183, "latency_ms": 113.00278399994568} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 222, "length_bucket": "longo"}, "pred": "conta_segunda_via", "probabilities": {"plano_consulta": 0.008599140085991401, "internet_pacote_adicional": 0.0014998500149985001, "suporte_chip_esim": 0.005499450054994501, "conta_explicacao": 0.035996400359964, "conta_debito_automatico_digital": 0.0017998200179982, "negociacao_divida": 0.0014998500149985001, "cadastro_atualizacao": 0.0012998700129987, "troca_numero": 0.0036996300369963007, "negociacao_religacao": 0.005499450054994501, "seguranca_perda_roubo": 0.011698830116988301, "recarga_saldo": 0.0021997800219978004, "conta_contestacao": 0.009599040095990401, "conta_segunda_via": 0.4695530446955305, "conta_pagamento_confirmacao": 0.0012998700129987, "recarga_realizar": 0.0011998800119988001, "sem_correspondencia": 0.4390560943905609}, "confidence": 0.5957, "input_tokens": 325, "latency_ms": 179.64075500003673} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 269, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.056988602279544096, "internet_consumo": 0.021595680863827234, "recarga_nao_creditada": 0.005498900219956008, "internet_pacote_adicional": 0.005298940211957609, "recarga_realizar": 0.00599880023995201, "roaming_pacote": 0.005498900219956008, "conta_explicacao": 0.005098980203959208, "plano_troca": 0.005098980203959208, "suporte_sem_sinal": 0.8418316336732653, "suporte_configuracao": 0.005098980203959208, "marketplace_pedido": 0.009498100379924015, "sem_correspondencia": 0.03249350129974005}, "confidence": 0.7012, "input_tokens": 329, "latency_ms": 180.45530000006238} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 199, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"conta_contestacao": 9.999900000999991e-07, "roaming_pacote": 9.999900000999991e-07, "troca_numero": 9.999900000999991e-07, "suporte_chip_esim": 9.999900000999991e-07, "portabilidade": 9.999900000999991e-07, "marketplace_compra": 0.010499895001049992, "negociacao_divida": 9.999900000999991e-07, "recarga_nao_creditada": 9.999900000999991e-07, "plano_nova_linha": 9.999900000999991e-07, "desconto_retencao": 0.9894901050989492, "conta_segunda_via": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9764, "input_tokens": 302, "latency_ms": 167.7492500000426} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.0020999999999999994, "fidelidade_resgate": 0.0007999999999999998, "internet_problema_conexao": 0.13519999999999996, "vas_cancelamento": 0.0005999999999999998, "internet_pacote_adicional": 0.33519999999999994, "atendimento_humano": 0.005299999999999999, "suporte_sem_sinal": 0.0005999999999999998, "cancelamento_linha": 0.0009999999999999998, "internet_consumo": 0.08859999999999998, "plano_nova_linha": 0.0005999999999999998, "recarga_nao_creditada": 0.0005999999999999998, "seguranca_fraude": 0.004299999999999999, "recarga_saldo": 0.0005999999999999998, "conta_pagamento_confirmacao": 0.0006999999999999999, "parceiros_ofertas": 0.0005999999999999998, "sem_correspondencia": 0.4231999999999999}, "confidence": 0.5223, "input_tokens": 328, "latency_ms": 181.64871199996924} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 249, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.5222000000000001, "marketplace_pedido": 0.005200000000000001, "parceiros_ofertas": 0.004900000000000001, "atendimento_humano": 0.023100000000000002, "roaming_duvida": 0.0025000000000000005, "conta_explicacao": 0.40480000000000005, "recarga_saldo": 0.0012000000000000001, "vas_contratacao": 0.0009000000000000001, "suporte_configuracao": 0.0009000000000000001, "negociacao_religacao": 0.020900000000000002, "portabilidade": 0.0019000000000000002, "sem_correspondencia": 0.011500000000000002}, "confidence": 0.5873, "input_tokens": 327, "latency_ms": 181.78075299999819} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 287, "length_bucket": "longo"}, "pred": "internet_consumo", "probabilities": {"marketplace_pedido": 0.057194280571942806, "cadastro_atualizacao": 0.010898910108989102, "plano_consulta": 0.013098690130986902, "roaming_pacote": 0.012698730126987301, "internet_consumo": 0.3308669133086692, "internet_problema_conexao": 0.19438056194380562, "reclamacao_atendimento": 0.27017298270172985, "sem_correspondencia": 0.11068893110688932}, "confidence": 0.2275, "input_tokens": 264, "latency_ms": 147.74026500003856} +{"id": "g0311-oos_outra_empresa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"recarga_realizar": 0.00029997000299970003, "troca_numero": 0.00029997000299970003, "roaming_duvida": 0.9904009599040097, "sem_correspondencia": 0.008999100089991}, "confidence": 0.9596, "input_tokens": 151, "latency_ms": 98.81359300004533} +{"id": "g0311-oos_outra_empresa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 142, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"conta_vencimento": 0.0283, "desconto_retencao": 0.8835, "suporte_configuracao": 0.017, "sem_correspondencia": 0.0712}, "confidence": 0.6625, "input_tokens": 165, "latency_ms": 104.9429140000484} +{"id": "g0311-oos_outra_empresa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.1416858314168583, "marketplace_compra": 0.23527647235276475, "conta_contestacao": 0.0962903709629037, "sem_correspondencia": 0.5267473252674733}, "confidence": 0.1486, "input_tokens": 176, "latency_ms": 106.38923600004091} +{"id": "g0311-oos_outra_empresa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.18648135186481352, "reclamacao_atendimento": 0.05499450054994501, "atendimento_humano": 0.46555344465553444, "sem_correspondencia": 0.292970702929707}, "confidence": 0.1429, "input_tokens": 146, "latency_ms": 93.90931500001898} +{"id": "g0311-oos_outra_empresa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"troca_numero": 9.99986000195997e-07, "cancelamento_linha": 9.99986000195997e-07, "marketplace_pedido": 0.9995860057959187, "roaming_pacote": 9.99986000195997e-07, "bonus_nao_recebido": 9.99986000195997e-07, "plano_consulta": 9.99986000195997e-07, "suporte_chip_esim": 9.99986000195997e-07, "roaming_cobranca": 9.99986000195997e-07, "conta_pagamento_confirmacao": 9.99986000195997e-07, "roaming_duvida": 9.99986000195997e-07, "conta_contestacao": 9.99986000195997e-07, "internet_consumo": 9.99986000195997e-07, "marketplace_compra": 9.99986000195997e-07, "conta_segunda_via": 0.00039999440007839883, "plano_troca": 9.99986000195997e-07, "sem_correspondencia": 9.99986000195997e-07}, "confidence": 0.9987, "input_tokens": 307, "latency_ms": 172.24017499995625} +{"id": "g0311-oos_outra_empresa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_cancelamento": 0.1465, "plano_troca": 0.0014, "negociacao_religacao": 0.0014, "cancelamento_linha": 0.1993, "beneficios_consulta": 0.0013, "plano_nova_linha": 0.0016, "conta_segunda_via": 0.0013, "conta_vencimento": 0.0014, "recarga_saldo": 0.0014, "suporte_chip_esim": 0.0014, "atendimento_humano": 0.5626, "sem_correspondencia": 0.0804}, "confidence": 0.516, "input_tokens": 293, "latency_ms": 167.59280299993407} +{"id": "g0311-oos_outra_empresa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.2069, "cadastro_atualizacao": 0.0439, "vas_consulta": 0.3226, "sem_correspondencia": 0.4266}, "confidence": 0.1404, "input_tokens": 157, "latency_ms": 100.86972100009461} +{"id": "g0311-oos_outra_empresa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"bonus_nao_recebido": 0.003699630036996301, "recarga_nao_creditada": 0.007999200079992002, "internet_consumo": 0.12338766123387664, "conta_contestacao": 0.0012998700129987003, "troca_numero": 0.05139486051394862, "internet_problema_conexao": 0.4346565343465654, "plano_nova_linha": 0.0010998900109989004, "suporte_chip_esim": 0.0011998800119988003, "negociacao_religacao": 0.05139486051394862, "roaming_duvida": 0.02869713028697131, "atendimento_humano": 0.14098590140985903, "cadastro_atualizacao": 0.0010998900109989004, "recarga_realizar": 0.0011998800119988003, "vas_cancelamento": 0.042095790420957915, "marketplace_pedido": 0.10198980101989803, "sem_correspondencia": 0.007799220077992202}, "confidence": 0.3485, "input_tokens": 300, "latency_ms": 165.94699400002355} +{"id": "g0311-oos_outra_empresa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 123, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.3326, "internet_consumo": 0.3111, "plano_troca": 0.0385, "sem_correspondencia": 0.3178}, "confidence": 0.1206, "input_tokens": 177, "latency_ms": 107.97542399996019} +{"id": "g0311-oos_outra_empresa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_saldo": 0.00039996000399960006, "troca_numero": 0.00039996000399960006, "portabilidade": 0.0046995300469953, "seguranca_fraude": 0.009799020097990201, "negociacao_divida": 0.0015998400159984002, "plano_nova_linha": 0.00019998000199980003, "marketplace_compra": 0.001999800019998, "roaming_pacote": 0.00019998000199980003, "bonus_nao_recebido": 0.0007999200079992001, "conta_pagamento_confirmacao": 9.999000099990002e-05, "seguranca_perda_roubo": 0.15928407159284072, "atendimento_humano": 0.00029997000299970003, "suporte_sem_sinal": 9.999000099990002e-05, "reclamacao_atendimento": 0.8180181981801821, "marketplace_pedido": 0.0010998900109989002, "sem_correspondencia": 0.000999900009999}, "confidence": 0.7895, "input_tokens": 297, "latency_ms": 165.20383500005664} +{"id": "g0311-oos_outra_empresa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"internet_consumo": 0.0121, "conta_contestacao": 0.006, "conta_explicacao": 0.0145, "seguranca_fraude": 0.0181, "recarga_saldo": 0.0046, "conta_vencimento": 0.0044, "plano_consulta": 0.0045, "bonus_nao_recebido": 0.0044, "atendimento_humano": 0.0045, "negociacao_divida": 0.8339, "recarga_realizar": 0.0046, "sem_correspondencia": 0.0884}, "confidence": 0.7062, "input_tokens": 305, "latency_ms": 168.58466300004693} +{"id": "g0311-oos_outra_empresa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0041004100410041, "cadastro_atualizacao": 0.0006000600060005999, "internet_problema_conexao": 0.3788378837883788, "conta_vencimento": 0.0005000500050005, "conta_debito_automatico_digital": 0.0016001600160016, "bonus_nao_recebido": 0.0005000500050005, "recarga_nao_creditada": 0.0013001300130013, "internet_pacote_adicional": 0.0013001300130013, "conta_segunda_via": 0.0007000700070006999, "marketplace_pedido": 0.0019001900190019, "suporte_sem_sinal": 0.0016001600160016, "parceiros_ofertas": 0.0005000500050005, "roaming_pacote": 0.0005000500050005, "desconto_retencao": 0.0005000500050005, "seguranca_fraude": 0.2781278127812781, "sem_correspondencia": 0.3274327432743274}, "confidence": 0.5705, "input_tokens": 306, "latency_ms": 169.98979899994993} +{"id": "g0313-oos_conversa-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.0015000000000000002, "bonus_nao_recebido": 0.0004000000000000001, "conta_contestacao": 0.00030000000000000003, "fidelidade_resgate": 0.00030000000000000003, "recarga_realizar": 0.00030000000000000003, "internet_pacote_adicional": 0.03640000000000001, "conta_pagamento_confirmacao": 0.00030000000000000003, "plano_consulta": 0.0007000000000000001, "roaming_pacote": 0.00030000000000000003, "internet_problema_conexao": 0.9175000000000001, "plano_troca": 0.00030000000000000003, "conta_segunda_via": 0.00030000000000000003, "recarga_saldo": 0.00030000000000000003, "portabilidade": 0.00030000000000000003, "internet_consumo": 0.016800000000000002, "sem_correspondencia": 0.024000000000000004}, "confidence": 0.8569, "input_tokens": 289, "latency_ms": 168.71885800003383} +{"id": "g0313-oos_conversa-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"negociacao_religacao": 0.019903980796159234, "recarga_nao_creditada": 0.009601920384076815, "atendimento_humano": 0.01700340068013603, "bonus_nao_recebido": 0.022904580916183238, "suporte_sem_sinal": 0.05641128225645129, "vas_contratacao": 0.06841368273654731, "conta_contestacao": 0.003500700140028006, "suporte_chip_esim": 0.15313062612522507, "beneficios_consulta": 0.007301460292058412, "marketplace_pedido": 0.00590118023604721, "seguranca_fraude": 0.44378875775155036, "suporte_configuracao": 0.09491898379675937, "conta_explicacao": 0.01920384076815363, "negociacao_divida": 0.0022004400880176037, "recarga_saldo": 0.0038007601520304063, "sem_correspondencia": 0.07201440288057612}, "confidence": 0.3214, "input_tokens": 294, "latency_ms": 186.2973370000418} +{"id": "g0313-oos_conversa-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_pacote_adicional": 0.0004000000000000001, "vas_contratacao": 0.6664000000000001, "suporte_chip_esim": 0.00030000000000000003, "bonus_nao_recebido": 0.00020000000000000004, "fidelidade_resgate": 0.020900000000000002, "cancelamento_linha": 0.08400000000000002, "desconto_retencao": 0.00020000000000000004, "sem_correspondencia": 0.22760000000000002}, "confidence": 0.5648, "input_tokens": 230, "latency_ms": 145.6101659999831} +{"id": "g0313-oos_conversa-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.03180000000000001, "desconto_retencao": 0.012000000000000002, "parceiros_ofertas": 0.054400000000000004, "plano_troca": 0.014200000000000003, "fidelidade_resgate": 0.012900000000000002, "bonus_nao_recebido": 0.0025000000000000005, "recarga_saldo": 0.0025000000000000005, "negociacao_divida": 0.0024000000000000002, "reclamacao_atendimento": 0.37520000000000003, "roaming_duvida": 0.007500000000000001, "roaming_cobranca": 0.010800000000000002, "internet_pacote_adicional": 0.026200000000000005, "roaming_pacote": 0.0032000000000000006, "suporte_configuracao": 0.022500000000000003, "beneficios_consulta": 0.0025000000000000005, "sem_correspondencia": 0.41940000000000005}, "confidence": 0.4538, "input_tokens": 292, "latency_ms": 166.48489299996072} +{"id": "g0313-oos_conversa-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.34866513348665135, "internet_consumo": 0.032296770322967704, "internet_problema_conexao": 0.006299370062993701, "vas_cancelamento": 0.0405959404059594, "vas_consulta": 0.10148985101489852, "fidelidade_pontos": 0.40915908409159085, "suporte_configuracao": 0.006399360063993601, "atendimento_humano": 0.0092990700929907, "suporte_chip_esim": 0.012298770122987702, "negociacao_religacao": 0.0031996800319968005, "conta_segunda_via": 0.0028997100289971, "reclamacao_atendimento": 0.004299570042995701, "suporte_sem_sinal": 0.004399560043995601, "recarga_saldo": 0.005699430056994301, "marketplace_compra": 0.0045995400459954, "sem_correspondencia": 0.008399160083991601}, "confidence": 0.4428, "input_tokens": 294, "latency_ms": 165.08621200000562} +{"id": "g0313-oos_conversa-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"conta_pagamento_confirmacao": 0.0006, "vas_cancelamento": 0.0119, "atendimento_humano": 0.8626, "beneficios_consulta": 0.0006, "portabilidade": 0.0162, "suporte_configuracao": 0.0083, "parceiros_ofertas": 0.0006, "internet_pacote_adicional": 0.0173, "negociacao_divida": 0.0006, "desconto_retencao": 0.0006, "internet_problema_conexao": 0.0698, "sem_correspondencia": 0.0109}, "confidence": 0.753, "input_tokens": 272, "latency_ms": 151.84965599996758} +{"id": "g0313-oos_conversa-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.1542, "plano_consulta": 0.1452, "roaming_duvida": 0.0081, "vas_consulta": 0.0964, "internet_consumo": 0.1205, "recarga_saldo": 0.0047, "negociacao_religacao": 0.0041, "sem_correspondencia": 0.4668}, "confidence": 0.2829, "input_tokens": 212, "latency_ms": 127.6999290000731} +{"id": "g0313-oos_conversa-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.0072007200720072, "vas_contratacao": 0.0034003400340034003, "recarga_nao_creditada": 0.056405640564056406, "sem_correspondencia": 0.9329932993299329}, "confidence": 0.7966, "input_tokens": 141, "latency_ms": 94.8272939999697} +{"id": "g0313-oos_conversa-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.0212, "bonus_nao_recebido": 0.0435, "internet_pacote_adicional": 0.0707, "sem_correspondencia": 0.8646}, "confidence": 0.6169, "input_tokens": 141, "latency_ms": 93.18193700005395} +{"id": "g0313-oos_conversa-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.118, "vas_cancelamento": 0.0193, "suporte_sem_sinal": 0.0169, "sem_correspondencia": 0.8458}, "confidence": 0.6112, "input_tokens": 149, "latency_ms": 96.92646499991042} +{"id": "g0313-oos_conversa-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"seguranca_perda_roubo": 0.006900690069006902, "suporte_sem_sinal": 0.020602060206020605, "roaming_pacote": 0.0011001100110011005, "marketplace_compra": 0.009500950095009503, "plano_nova_linha": 0.46324632463246335, "seguranca_fraude": 0.013601360136013603, "marketplace_pedido": 0.009300930093009302, "negociacao_religacao": 0.002200220022002201, "internet_pacote_adicional": 0.0015001500150015005, "reclamacao_atendimento": 0.3970397039703971, "desconto_retencao": 0.0021002100210021006, "sem_correspondencia": 0.07290729072907293}, "confidence": 0.5095, "input_tokens": 281, "latency_ms": 157.98840499996913} +{"id": "g0313-oos_conversa-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.1127, "vas_consulta": 0.156, "troca_numero": 0.0148, "sem_correspondencia": 0.7165}, "confidence": 0.3961, "input_tokens": 133, "latency_ms": 90.17988599998716} +{"id": "g0316-oos_conversa-emocional-4-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"plano_nova_linha": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "roaming_duvida": 9.99985000224997e-07, "conta_debito_automatico_digital": 9.99985000224997e-07, "reclamacao_atendimento": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "atendimento_humano": 0.9999850002249969, "conta_explicacao": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "fidelidade_pontos": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 163.70720700001584} +{"id": "g0316-oos_conversa-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.009298140371925615, "conta_contestacao": 0.0009998000399920016, "marketplace_compra": 0.2520495900819836, "roaming_duvida": 0.006098780243951211, "plano_troca": 0.0006998600279944011, "negociacao_divida": 0.0006998600279944011, "recarga_saldo": 0.0007998400319936014, "recarga_nao_creditada": 0.009898020395920817, "troca_numero": 0.0006998600279944011, "cadastro_atualizacao": 0.0011997600479904018, "conta_segunda_via": 0.0006998600279944011, "bonus_nao_recebido": 0.0006998600279944011, "roaming_pacote": 0.0006998600279944011, "suporte_sem_sinal": 0.0031993601279744054, "fidelidade_resgate": 0.004099180163967207, "sem_correspondencia": 0.7081583683263348}, "confidence": 0.7102, "input_tokens": 279, "latency_ms": 158.60648700004276} +{"id": "g0316-oos_conversa-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_realizar": 1.0000920084647786e-06, "negociacao_religacao": 1.0000920084647786e-06, "internet_problema_conexao": 0.9891910055725126, "roaming_duvida": 1.0000920084647786e-06, "atendimento_humano": 0.00010000920084647787, "beneficios_consulta": 1.0000920084647786e-06, "conta_debito_automatico_digital": 1.0000920084647786e-06, "conta_contestacao": 1.0000920084647786e-06, "seguranca_fraude": 0.0011001012093112567, "troca_numero": 0.0004000368033859115, "bonus_nao_recebido": 0.00010000920084647787, "roaming_pacote": 0.00010000920084647787, "portabilidade": 1.0000920084647786e-06, "marketplace_compra": 1.0000920084647786e-06, "internet_consumo": 0.008300763670257663, "sem_correspondencia": 0.0007000644059253451}, "confidence": 0.9746, "input_tokens": 281, "latency_ms": 160.06411000000753} +{"id": "g0316-oos_conversa-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.004199580041995801, "suporte_sem_sinal": 0.2536746325367463, "vas_contratacao": 0.0051994800519948, "beneficios_consulta": 0.0028997100289971, "roaming_duvida": 0.014098590140985901, "seguranca_fraude": 0.03349665033496651, "plano_consulta": 0.012598740125987402, "suporte_chip_esim": 0.017198280171982803, "reclamacao_atendimento": 0.16048395160483953, "seguranca_perda_roubo": 0.0081991800819918, "roaming_pacote": 0.0034996500349965005, "sem_correspondencia": 0.4844515548445155}, "confidence": 0.4295, "input_tokens": 275, "latency_ms": 156.543665000072} +{"id": "g0316-oos_conversa-emocional-4-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.21612161216121614, "atendimento_humano": 0.5861586158615861, "recarga_nao_creditada": 0.0007000700070007002, "negociacao_divida": 0.00030003000300030005, "conta_segunda_via": 0.00030003000300030005, "suporte_sem_sinal": 0.004300430043004301, "reclamacao_atendimento": 0.10521052105210522, "plano_nova_linha": 0.0035003500350035007, "internet_consumo": 0.004700470047004701, "fidelidade_resgate": 0.0007000700070007002, "roaming_cobranca": 0.0008000800080008002, "sem_correspondencia": 0.07720772077207722}, "confidence": 0.5297, "input_tokens": 270, "latency_ms": 152.73559600007047} +{"id": "g0316-oos_conversa-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 18, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.15429999999999996, "cancelamento_linha": 0.4844999999999999, "cadastro_atualizacao": 0.0017999999999999995, "fidelidade_resgate": 0.0009999999999999998, "marketplace_pedido": 0.003299999999999999, "recarga_nao_creditada": 0.011599999999999997, "negociacao_divida": 0.0008999999999999998, "suporte_sem_sinal": 0.026699999999999995, "roaming_pacote": 0.004799999999999999, "bonus_nao_recebido": 0.0024999999999999996, "reclamacao_atendimento": 0.0021999999999999997, "suporte_configuracao": 0.009599999999999997, "portabilidade": 0.010899999999999998, "plano_troca": 0.0008999999999999998, "parceiros_ofertas": 0.0009999999999999998, "sem_correspondencia": 0.2839999999999999}, "confidence": 0.513, "input_tokens": 279, "latency_ms": 158.5505699999885} +{"id": "g0316-oos_conversa-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0278, "conta_explicacao": 0.0278, "plano_troca": 0.0278, "plano_consulta": 0.0521, "cadastro_atualizacao": 0.0279, "roaming_duvida": 0.0278, "conta_pagamento_confirmacao": 0.0286, "sem_correspondencia": 0.7802}, "confidence": 0.5443, "input_tokens": 226, "latency_ms": 129.97433099997124} +{"id": "g0316-oos_conversa-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.6213, "negociacao_divida": 0.0121, "recarga_nao_creditada": 0.0293, "conta_segunda_via": 0.0118, "parceiros_ofertas": 0.0118, "negociacao_religacao": 0.0121, "marketplace_compra": 0.1024, "sem_correspondencia": 0.1992}, "confidence": 0.4395, "input_tokens": 221, "latency_ms": 136.84087100000397} +{"id": "g0316-oos_conversa-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0061, "cancelamento_linha": 0.0071, "conta_segunda_via": 0.0062, "sem_correspondencia": 0.9806}, "confidence": 0.9157, "input_tokens": 134, "latency_ms": 90.17517499989935} +{"id": "g0316-oos_conversa-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"plano_consulta": 0.11408859114088588, "recarga_nao_creditada": 0.0009999000099989999, "parceiros_ofertas": 0.0005999400059993998, "portabilidade": 0.0018998100189980998, "cancelamento_linha": 0.75982401759824, "internet_consumo": 0.0041995800419958, "internet_problema_conexao": 0.0421957804219578, "fidelidade_pontos": 0.0005999400059993998, "conta_pagamento_confirmacao": 0.0005999400059993998, "vas_consulta": 0.005499450054994499, "conta_vencimento": 0.0005999400059993998, "sem_correspondencia": 0.0688931106889311}, "confidence": 0.6531, "input_tokens": 276, "latency_ms": 156.83969600002} +{"id": "g0316-oos_conversa-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.1356, "vas_consulta": 0.0762, "roaming_cobranca": 0.3714, "sem_correspondencia": 0.4168}, "confidence": 0.1345, "input_tokens": 126, "latency_ms": 86.9577459999391} +{"id": "g0316-oos_conversa-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"suporte_sem_sinal": 0.33570000000000005, "cancelamento_linha": 0.5438000000000001, "seguranca_fraude": 0.0005000000000000001, "troca_numero": 0.025000000000000005, "reclamacao_atendimento": 0.0027000000000000006, "conta_explicacao": 0.0013000000000000002, "recarga_nao_creditada": 0.0004000000000000001, "roaming_duvida": 0.0007000000000000001, "negociacao_religacao": 0.00030000000000000003, "internet_problema_conexao": 0.07560000000000001, "conta_vencimento": 0.0007000000000000001, "roaming_pacote": 0.00030000000000000003, "roaming_cobranca": 0.00030000000000000003, "fidelidade_pontos": 0.0013000000000000002, "suporte_configuracao": 0.0027000000000000006, "sem_correspondencia": 0.008700000000000001}, "confidence": 0.6033, "input_tokens": 281, "latency_ms": 157.64319100003377} +{"id": "g0318-oos_conversa-indireto_multiplo-6-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.0008999100089991, "vas_contratacao": 0.006699330066993301, "suporte_chip_esim": 0.006299370062993701, "reclamacao_atendimento": 0.000999900009999, "seguranca_fraude": 0.9259074092590741, "cadastro_atualizacao": 0.0013998600139986002, "conta_explicacao": 0.0033996600339966003, "conta_segunda_via": 0.006899310068993101, "seguranca_perda_roubo": 0.008899110088991101, "fidelidade_pontos": 0.009999000099990002, "suporte_sem_sinal": 0.005099490050994901, "conta_vencimento": 0.00039996000399960006, "plano_consulta": 0.0052994700529947, "portabilidade": 0.0031996800319968005, "marketplace_pedido": 0.000999900009999, "sem_correspondencia": 0.013598640135986401}, "confidence": 0.8406, "input_tokens": 287, "latency_ms": 163.49444399997992} +{"id": "g0318-oos_conversa-indireto_multiplo-6-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9634036596340366, "cadastro_atualizacao": 0.0004999500049995, "conta_debito_automatico_digital": 9.999000099990002e-05, "internet_problema_conexao": 0.006399360063993601, "vas_contratacao": 0.00019998000199980003, "vas_consulta": 0.0006999300069993001, "roaming_cobranca": 9.999000099990002e-05, "beneficios_consulta": 0.00019998000199980003, "roaming_duvida": 0.0007999200079992001, "plano_troca": 9.999000099990002e-05, "roaming_pacote": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "internet_consumo": 0.022797720227977204, "desconto_retencao": 9.999000099990002e-05, "vas_cancelamento": 0.0005999400059994001, "sem_correspondencia": 0.0037996200379962005}, "confidence": 0.9267, "input_tokens": 285, "latency_ms": 160.12603699994088} +{"id": "g0318-oos_conversa-indireto_multiplo-6-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.014802842145691972, "suporte_sem_sinal": 0.0003000576110613237, "fidelidade_resgate": 1.0001920368710792e-06, "conta_segunda_via": 1.0001920368710792e-06, "vas_consulta": 1.0001920368710792e-06, "internet_problema_conexao": 0.0003000576110613237, "negociacao_religacao": 1.0001920368710792e-06, "cadastro_atualizacao": 1.0001920368710792e-06, "negociacao_divida": 1.0001920368710792e-06, "desconto_retencao": 1.0001920368710792e-06, "conta_explicacao": 1.0001920368710792e-06, "sem_correspondencia": 0.9845890410958904}, "confidence": 0.9661, "input_tokens": 272, "latency_ms": 152.16520499996022} +{"id": "g0318-oos_conversa-indireto_multiplo-6-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.1499, "suporte_chip_esim": 0.0204, "fidelidade_resgate": 0.017, "beneficios_consulta": 0.006, "parceiros_ofertas": 0.0058, "vas_cancelamento": 0.0107, "conta_debito_automatico_digital": 0.0258, "vas_consulta": 0.0081, "suporte_sem_sinal": 0.0103, "negociacao_religacao": 0.0145, "marketplace_compra": 0.0654, "cadastro_atualizacao": 0.0055, "plano_consulta": 0.0062, "seguranca_perda_roubo": 0.0313, "conta_contestacao": 0.0055, "sem_correspondencia": 0.6176}, "confidence": 0.4743, "input_tokens": 292, "latency_ms": 163.88392199996815} +{"id": "g0318-oos_conversa-indireto_multiplo-6-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.021304260852170433, "suporte_sem_sinal": 0.22954590918183637, "beneficios_consulta": 0.058011602320464095, "roaming_pacote": 0.020404080816163232, "desconto_retencao": 0.05201040208041608, "bonus_nao_recebido": 0.0659131826365273, "plano_troca": 0.020404080816163232, "sem_correspondencia": 0.5324064812962592}, "confidence": 0.3206, "input_tokens": 209, "latency_ms": 123.83541199994852} +{"id": "g0318-oos_conversa-indireto_multiplo-6-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"recarga_realizar": 0.0023997600239976007, "conta_vencimento": 0.002899710028997101, "suporte_configuracao": 0.0054994500549945015, "atendimento_humano": 0.7391260873912611, "desconto_retencao": 0.003999600039996001, "recarga_nao_creditada": 0.02109789021097891, "plano_consulta": 0.008299170082991704, "internet_pacote_adicional": 0.005199480051994801, "plano_nova_linha": 0.002499750024997501, "plano_troca": 0.0019998000199980006, "vas_consulta": 0.03059694030596941, "internet_problema_conexao": 0.009199080091990802, "marketplace_pedido": 0.010498950104989505, "bonus_nao_recebido": 0.009599040095990403, "conta_contestacao": 0.019598040195980406, "sem_correspondencia": 0.12748725127487254}, "confidence": 0.6165, "input_tokens": 290, "latency_ms": 163.9954930000158} +{"id": "g0318-oos_conversa-indireto_multiplo-6-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9578873662098633, "cancelamento_linha": 0.004201260378113435, "suporte_sem_sinal": 0.0005001500450135042, "desconto_retencao": 0.0005001500450135042, "vas_cancelamento": 0.006802040612183657, "marketplace_compra": 0.0005001500450135042, "plano_troca": 0.0005001500450135042, "conta_debito_automatico_digital": 0.0005001500450135042, "troca_numero": 0.0017005101530459142, "vas_contratacao": 0.0007002100630189059, "suporte_configuracao": 0.0011003300990297094, "recarga_nao_creditada": 0.0005001500450135042, "conta_pagamento_confirmacao": 0.0005001500450135042, "conta_segunda_via": 0.0005001500450135042, "fidelidade_pontos": 0.0009002700810243075, "sem_correspondencia": 0.022706812043613092}, "confidence": 0.9112, "input_tokens": 281, "latency_ms": 158.2666419999441} +{"id": "g0318-oos_conversa-indireto_multiplo-6-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.2436, "negociacao_divida": 0.0265, "conta_pagamento_confirmacao": 0.0159, "sem_correspondencia": 0.714}, "confidence": 0.4614, "input_tokens": 142, "latency_ms": 93.61532699995223} +{"id": "g0318-oos_conversa-indireto_multiplo-6-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_realizar": 0.015898410158984102, "conta_debito_automatico_digital": 0.000999900009999, "suporte_chip_esim": 0.0016998300169983002, "seguranca_fraude": 0.036196380361963806, "roaming_cobranca": 0.0143985601439856, "conta_segunda_via": 0.0007999200079992001, "roaming_duvida": 0.0201979802019798, "conta_explicacao": 0.0007999200079992001, "reclamacao_atendimento": 0.8698130186981302, "fidelidade_resgate": 0.0007999200079992001, "roaming_pacote": 0.014598540145985401, "plano_nova_linha": 0.001999800019998, "vas_contratacao": 0.0022997700229977, "desconto_retencao": 0.0007999200079992001, "seguranca_perda_roubo": 0.007099290070992901, "sem_correspondencia": 0.0115988401159884}, "confidence": 0.7611, "input_tokens": 289, "latency_ms": 162.3161610000352} +{"id": "g0318-oos_conversa-indireto_multiplo-6-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0424042404240424, "cancelamento_linha": 0.0168016801680168, "negociacao_religacao": 0.0030003000300030005, "portabilidade": 0.021102110211021104, "recarga_nao_creditada": 0.005100510051005101, "roaming_pacote": 0.0024002400240024, "vas_cancelamento": 0.016401640164016403, "desconto_retencao": 0.0024002400240024, "internet_consumo": 0.2001200120012001, "conta_pagamento_confirmacao": 0.0034003400340034003, "reclamacao_atendimento": 0.1541154115411541, "recarga_realizar": 0.0025002500250025004, "beneficios_consulta": 0.0042004200420042, "suporte_sem_sinal": 0.0348034803480348, "fidelidade_pontos": 0.0096009600960096, "sem_correspondencia": 0.4816481648164816}, "confidence": 0.4209, "input_tokens": 287, "latency_ms": 163.35310499994193} +{"id": "g0318-oos_conversa-indireto_multiplo-6-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 15, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0015003000600120023, "atendimento_humano": 0.27265453090618125, "conta_pagamento_confirmacao": 0.0014002800560112022, "suporte_sem_sinal": 0.038807761552310464, "roaming_pacote": 0.0045009001800360065, "recarga_realizar": 0.0016003200640128026, "conta_debito_automatico_digital": 0.0014002800560112022, "sem_correspondencia": 0.6781356271254251}, "confidence": 0.6119, "input_tokens": 214, "latency_ms": 128.3111990001089} +{"id": "g0318-oos_conversa-indireto_multiplo-6-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"portabilidade": 0.00019998000199980009, "reclamacao_atendimento": 0.9939006099390063, "conta_segunda_via": 0.00019998000199980009, "cadastro_atualizacao": 0.0004999500049995001, "roaming_pacote": 0.00019998000199980009, "seguranca_perda_roubo": 0.0002999700029997001, "conta_debito_automatico_digital": 0.00019998000199980009, "sem_correspondencia": 0.004499550044995501}, "confidence": 0.9797, "input_tokens": 228, "latency_ms": 131.2633759999926} +{"id": "g0320-oos_conversa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0954, "recarga_nao_creditada": 0.0059, "recarga_realizar": 0.0032, "plano_troca": 0.0032, "fidelidade_pontos": 0.0032, "troca_numero": 0.0031, "conta_segunda_via": 0.0032, "conta_debito_automatico_digital": 0.0033, "cadastro_atualizacao": 0.0032, "beneficios_consulta": 0.0032, "suporte_configuracao": 0.0032, "sem_correspondencia": 0.8699}, "confidence": 0.7823, "input_tokens": 276, "latency_ms": 154.61509800002204} +{"id": "g0320-oos_conversa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 17, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.0056, "parceiros_ofertas": 0.0002, "bonus_nao_recebido": 0.0002, "suporte_chip_esim": 0.0006, "fidelidade_resgate": 0.0002, "recarga_nao_creditada": 0.0002, "recarga_saldo": 0.0002, "conta_vencimento": 0.0002, "internet_pacote_adicional": 0.0008, "cancelamento_linha": 0.9858, "conta_contestacao": 0.0002, "sem_correspondencia": 0.0058}, "confidence": 0.9618, "input_tokens": 271, "latency_ms": 154.53173100002005} +{"id": "g0320-oos_conversa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0029997000299970002, "conta_pagamento_confirmacao": 0.0024997500249975004, "troca_numero": 0.0132986701329867, "atendimento_humano": 0.0851914808519148, "cancelamento_linha": 0.11348865113488651, "marketplace_pedido": 0.011098890110988902, "seguranca_fraude": 0.19578042195780423, "conta_contestacao": 0.0036996300369963007, "portabilidade": 0.008499150084991502, "negociacao_divida": 0.0025997400259974, "fidelidade_pontos": 0.0026997300269973002, "sem_correspondencia": 0.5581441855814419}, "confidence": 0.4635, "input_tokens": 265, "latency_ms": 150.06370000003244} +{"id": "g0320-oos_conversa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"cadastro_atualizacao": 0.05230523052305232, "conta_segunda_via": 0.005600560056005601, "conta_explicacao": 0.6023602360236024, "recarga_nao_creditada": 0.012301230123012303, "fidelidade_resgate": 0.18091809180918098, "conta_pagamento_confirmacao": 0.005400540054005402, "recarga_realizar": 0.005400540054005402, "sem_correspondencia": 0.13571357135713574}, "confidence": 0.4327, "input_tokens": 226, "latency_ms": 130.63242999999147} +{"id": "g0320-oos_conversa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"bonus_nao_recebido": 0.001, "seguranca_perda_roubo": 0.0079, "cancelamento_linha": 0.9783, "vas_consulta": 0.0054, "conta_pagamento_confirmacao": 0.0007, "suporte_sem_sinal": 0.0021, "troca_numero": 0.0007, "sem_correspondencia": 0.0039}, "confidence": 0.9329, "input_tokens": 210, "latency_ms": 124.15502800001832} +{"id": "g0320-oos_conversa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.00040004000400040016, "cancelamento_linha": 0.9836983698369839, "fidelidade_resgate": 0.00010001000100010004, "negociacao_divida": 0.00010001000100010004, "seguranca_perda_roubo": 0.0014001400140014003, "bonus_nao_recebido": 0.00020002000200020008, "parceiros_ofertas": 0.00010001000100010004, "internet_pacote_adicional": 0.006400640064006403, "vas_contratacao": 0.0021002100210021006, "roaming_duvida": 0.0007000700070007002, "negociacao_religacao": 0.00030003000300030005, "sem_correspondencia": 0.0045004500450045015}, "confidence": 0.9555, "input_tokens": 265, "latency_ms": 152.11424699998588} +{"id": "g0320-oos_conversa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0078, "cadastro_atualizacao": 0.0105, "suporte_configuracao": 0.1072, "sem_correspondencia": 0.8745}, "confidence": 0.681, "input_tokens": 132, "latency_ms": 88.00642399990011} +{"id": "g0320-oos_conversa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 9, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_explicacao": 0.0005000000000000001, "vas_cancelamento": 0.9720000000000002, "internet_pacote_adicional": 0.0026000000000000003, "vas_consulta": 0.00040000000000000013, "marketplace_compra": 0.00030000000000000003, "fidelidade_pontos": 0.00010000000000000003, "fidelidade_resgate": 0.00010000000000000003, "vas_contratacao": 0.00010000000000000003, "plano_nova_linha": 0.0018000000000000004, "roaming_cobranca": 0.00010000000000000003, "recarga_nao_creditada": 0.0029000000000000002, "desconto_retencao": 0.00010000000000000003, "conta_pagamento_confirmacao": 0.00010000000000000003, "troca_numero": 0.00010000000000000003, "cancelamento_linha": 0.0023000000000000004, "sem_correspondencia": 0.016500000000000004}, "confidence": 0.9391, "input_tokens": 276, "latency_ms": 159.57738699989932} +{"id": "g0320-oos_conversa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"suporte_sem_sinal": 0.0104989501049895, "roaming_duvida": 0.0030996900309968995, "recarga_saldo": 0.0006999300069992999, "roaming_cobranca": 0.0087991200879912, "marketplace_compra": 0.0011998800119987997, "cancelamento_linha": 0.7386261373862613, "suporte_chip_esim": 0.0020997900209979, "plano_troca": 0.0006999300069992999, "negociacao_divida": 0.0005999400059993998, "seguranca_fraude": 0.004799520047995199, "atendimento_humano": 0.0677932206779322, "bonus_nao_recebido": 0.0015998400159983998, "negociacao_religacao": 0.0020997900209979, "portabilidade": 0.0032996700329966998, "conta_pagamento_confirmacao": 0.0005999400059993998, "sem_correspondencia": 0.15348465153484647}, "confidence": 0.6722, "input_tokens": 290, "latency_ms": 162.85318699999607} +{"id": "g0320-oos_conversa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.002, "portabilidade": 0.0284, "internet_consumo": 0.0123, "roaming_cobranca": 0.0166, "marketplace_pedido": 0.002, "conta_vencimento": 0.002, "seguranca_fraude": 0.6758, "cadastro_atualizacao": 0.0033, "conta_explicacao": 0.0039, "conta_debito_automatico_digital": 0.002, "recarga_nao_creditada": 0.0029, "sem_correspondencia": 0.2488}, "confidence": 0.6211, "input_tokens": 277, "latency_ms": 156.91151299995454} +{"id": "g0320-oos_conversa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0362963703629637, "internet_pacote_adicional": 0.23107689231076892, "roaming_cobranca": 0.036696330366963306, "sem_correspondencia": 0.6959304069593041}, "confidence": 0.3996, "input_tokens": 126, "latency_ms": 86.70754099989608} +{"id": "g0320-oos_conversa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.0029997000299970002, "marketplace_pedido": 0.012898710128987101, "conta_segunda_via": 0.004899510048995101, "troca_numero": 0.0028997100289971, "bonus_nao_recebido": 0.004299570042995701, "internet_consumo": 0.23707629237076294, "conta_explicacao": 0.020997900209979003, "conta_vencimento": 0.0028997100289971, "roaming_duvida": 0.0241975802419758, "recarga_nao_creditada": 0.2081791820817918, "vas_contratacao": 0.0032996700329967, "parceiros_ofertas": 0.0028997100289971, "vas_cancelamento": 0.05019498050194981, "internet_problema_conexao": 0.2748725127487251, "plano_consulta": 0.0028997100289971, "sem_correspondencia": 0.1444855514448555}, "confidence": 0.3387, "input_tokens": 280, "latency_ms": 155.58852500009834} +{"id": "g0321-oos_desabafo-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"bonus_nao_recebido": 0.0047, "fidelidade_pontos": 0.0049, "internet_problema_conexao": 0.8909, "sem_correspondencia": 0.0995}, "confidence": 0.7231, "input_tokens": 141, "latency_ms": 93.15022599992062} +{"id": "g0321-oos_desabafo-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"suporte_sem_sinal": 0.06758648270345931, "marketplace_pedido": 0.007798440311937612, "vas_consulta": 0.0634873025394921, "internet_consumo": 0.3135372925414917, "fidelidade_pontos": 0.03799240151969606, "bonus_nao_recebido": 0.004399120175964807, "portabilidade": 0.023395320935812838, "plano_troca": 0.0030993801239752048, "parceiros_ofertas": 0.01919616076784643, "fidelidade_resgate": 0.02529494101179764, "roaming_duvida": 0.010097980403919215, "roaming_pacote": 0.0023995200959808036, "cadastro_atualizacao": 0.0020995800839832034, "seguranca_fraude": 0.0574885022995401, "recarga_nao_creditada": 0.11137772445510898, "sem_correspondencia": 0.250749850029994}, "confidence": 0.2749, "input_tokens": 290, "latency_ms": 168.4351600000582} +{"id": "g0321-oos_desabafo-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.6549, "recarga_nao_creditada": 0.0178, "marketplace_pedido": 0.0099, "sem_correspondencia": 0.3174}, "confidence": 0.4527, "input_tokens": 129, "latency_ms": 87.57477500000732} +{"id": "g0321-oos_desabafo-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.11731173117311731, "cancelamento_linha": 0.0635063506350635, "plano_consulta": 0.048604860486048604, "sem_correspondencia": 0.7705770577057706}, "confidence": 0.4414, "input_tokens": 126, "latency_ms": 86.86921700007133} +{"id": "g0321-oos_desabafo-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"beneficios_consulta": 0.0222, "recarga_nao_creditada": 0.0195, "negociacao_religacao": 0.4947, "fidelidade_pontos": 0.0183, "vas_consulta": 0.0187, "plano_troca": 0.0323, "vas_cancelamento": 0.0271, "sem_correspondencia": 0.3672}, "confidence": 0.4067, "input_tokens": 215, "latency_ms": 127.95731800008525} +{"id": "g0321-oos_desabafo-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 0.0002999700029997001, "plano_nova_linha": 0.9175082491750827, "cadastro_atualizacao": 0.0002999700029997001, "seguranca_perda_roubo": 0.002199780021997801, "negociacao_religacao": 0.0002999700029997001, "suporte_chip_esim": 0.0013998600139986004, "portabilidade": 0.0005999400059994002, "negociacao_divida": 0.0002999700029997001, "troca_numero": 0.0002999700029997001, "plano_consulta": 0.0004999500049995001, "conta_segunda_via": 0.00019998000199980009, "sem_correspondencia": 0.07609239076092393}, "confidence": 0.8716, "input_tokens": 272, "latency_ms": 151.68468299998494} +{"id": "g0321-oos_desabafo-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"suporte_chip_esim": 0.1625837416258374, "portabilidade": 0.015998400159984, "conta_contestacao": 0.027797220277972202, "plano_consulta": 0.0071992800719928, "recarga_realizar": 0.008499150084991502, "recarga_nao_creditada": 0.030196980301969805, "vas_contratacao": 0.2501749825017498, "roaming_pacote": 0.10278972102789721, "seguranca_perda_roubo": 0.13408659134086592, "marketplace_pedido": 0.006899310068993101, "seguranca_fraude": 0.0660933906609339, "sem_correspondencia": 0.18768123187681232}, "confidence": 0.1869, "input_tokens": 281, "latency_ms": 157.89564900001096} +{"id": "g0321-oos_desabafo-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"portabilidade": 0.04369563043695631, "seguranca_fraude": 0.9349065093490652, "suporte_sem_sinal": 0.003999600039996, "internet_pacote_adicional": 0.0038996100389961, "reclamacao_atendimento": 0.0032996700329967, "vas_consulta": 0.0018998100189981002, "roaming_cobranca": 0.0018998100189981002, "sem_correspondencia": 0.006399360063993601}, "confidence": 0.847, "input_tokens": 222, "latency_ms": 129.73847599994315} +{"id": "g0321-oos_desabafo-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 0.0198, "beneficios_consulta": 0.0121, "vas_cancelamento": 0.7633, "sem_correspondencia": 0.2048}, "confidence": 0.5224, "input_tokens": 136, "latency_ms": 89.68405400003121} +{"id": "g0321-oos_desabafo-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0034, "internet_problema_conexao": 0.0427, "suporte_chip_esim": 0.0103, "sem_correspondencia": 0.9436}, "confidence": 0.8153, "input_tokens": 132, "latency_ms": 91.19176199999401} +{"id": "g0321-oos_desabafo-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.1, "vas_contratacao": 0.1346, "internet_consumo": 0.251, "plano_troca": 0.064, "vas_consulta": 0.1004, "recarga_saldo": 0.0196, "marketplace_pedido": 0.0691, "sem_correspondencia": 0.2613}, "confidence": 0.1025, "input_tokens": 214, "latency_ms": 126.14459099995656} +{"id": "g0321-oos_desabafo-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"desconto_retencao": 0.10100000000000003, "vas_cancelamento": 0.5640000000000002, "conta_pagamento_confirmacao": 0.0065000000000000014, "roaming_duvida": 0.05890000000000002, "fidelidade_pontos": 0.0065000000000000014, "fidelidade_resgate": 0.021400000000000006, "bonus_nao_recebido": 0.11540000000000004, "sem_correspondencia": 0.12630000000000005}, "confidence": 0.3366, "input_tokens": 237, "latency_ms": 137.07061499997053} +{"id": "g0323-oos_desabafo-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.8320167983201677, "negociacao_divida": 0.019298070192980698, "fidelidade_resgate": 0.033196680331966794, "parceiros_ofertas": 0.0378962103789621, "negociacao_religacao": 0.024897510248975095, "marketplace_compra": 0.024897510248975095, "suporte_chip_esim": 0.0065993400659933995, "sem_correspondencia": 0.021197880211978798}, "confidence": 0.6322, "input_tokens": 234, "latency_ms": 134.7587630000362} +{"id": "g0323-oos_desabafo-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0030006001200240046, "reclamacao_atendimento": 0.22464492898579716, "plano_troca": 0.003200640128025605, "roaming_cobranca": 0.006901380276055211, "internet_pacote_adicional": 0.003200640128025605, "conta_debito_automatico_digital": 0.0035007001400280055, "vas_cancelamento": 0.038407681536307255, "conta_explicacao": 0.0036007201440288058, "seguranca_fraude": 0.2835567113422684, "atendimento_humano": 0.03080616123224645, "conta_segunda_via": 0.003100620124024805, "plano_consulta": 0.003100620124024805, "cadastro_atualizacao": 0.003200640128025605, "roaming_duvida": 0.003100620124024805, "fidelidade_resgate": 0.003100620124024805, "sem_correspondencia": 0.3835767153430686}, "confidence": 0.4546, "input_tokens": 291, "latency_ms": 164.26539500002946} +{"id": "g0323-oos_desabafo-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"marketplace_compra": 0.035603560356035596, "seguranca_perda_roubo": 0.0716071607160716, "recarga_realizar": 0.0299029902990299, "cadastro_atualizacao": 0.0225022502250225, "beneficios_consulta": 0.09630963096309629, "conta_segunda_via": 0.025902590259025898, "internet_problema_conexao": 0.562056205620562, "sem_correspondencia": 0.15611561156115608}, "confidence": 0.3115, "input_tokens": 222, "latency_ms": 129.55338400001892} +{"id": "g0323-oos_desabafo-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0002, "seguranca_perda_roubo": 0.0088, "plano_consulta": 0.0001, "recarga_realizar": 0.0001, "internet_consumo": 0.001, "plano_nova_linha": 0.0001, "recarga_saldo": 0.0001, "sem_correspondencia": 0.9896}, "confidence": 0.9693, "input_tokens": 214, "latency_ms": 125.57112299998607} +{"id": "g0323-oos_desabafo-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.0877, "bonus_nao_recebido": 0.0562, "vas_cancelamento": 0.5666, "sem_correspondencia": 0.2895}, "confidence": 0.2383, "input_tokens": 147, "latency_ms": 96.9802779999327} +{"id": "g0323-oos_desabafo-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 1.0001950380324163e-06, "parceiros_ofertas": 1.0001950380324163e-06, "atendimento_humano": 0.9992948624981872, "cancelamento_linha": 0.0004000780152129666, "recarga_saldo": 1.0001950380324163e-06, "seguranca_perda_roubo": 1.0001950380324163e-06, "recarga_realizar": 1.0001950380324163e-06, "sem_correspondencia": 0.00030005851140972486}, "confidence": 0.9962, "input_tokens": 204, "latency_ms": 122.61328499994306} +{"id": "g0323-oos_desabafo-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.03729999999999999, "portabilidade": 0.0018999999999999996, "fidelidade_resgate": 0.28819999999999996, "plano_troca": 0.0036999999999999993, "vas_contratacao": 0.004899999999999999, "recarga_realizar": 0.0005999999999999998, "negociacao_religacao": 0.0010999999999999998, "conta_explicacao": 0.05339999999999999, "conta_segunda_via": 0.08009999999999999, "conta_contestacao": 0.011399999999999999, "reclamacao_atendimento": 0.07509999999999999, "suporte_chip_esim": 0.0005999999999999998, "seguranca_perda_roubo": 0.044199999999999996, "atendimento_humano": 0.015099999999999997, "roaming_cobranca": 0.0005999999999999998, "sem_correspondencia": 0.38179999999999986}, "confidence": 0.3746, "input_tokens": 290, "latency_ms": 162.83093599997756} +{"id": "g0323-oos_desabafo-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0924, "vas_contratacao": 0.091, "conta_debito_automatico_digital": 0.0532, "seguranca_perda_roubo": 0.1208, "conta_pagamento_confirmacao": 0.0241, "recarga_nao_creditada": 0.0243, "beneficios_consulta": 0.0246, "cadastro_atualizacao": 0.0238, "desconto_retencao": 0.024, "roaming_cobranca": 0.0249, "seguranca_fraude": 0.0441, "sem_correspondencia": 0.4528}, "confidence": 0.2404, "input_tokens": 279, "latency_ms": 158.94564899997476} +{"id": "g0323-oos_desabafo-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0305030503050305, "marketplace_pedido": 0.0156015601560156, "marketplace_compra": 0.021802180218021803, "internet_consumo": 0.5957595759575958, "conta_debito_automatico_digital": 0.046004600460046, "troca_numero": 0.0056005600560056, "atendimento_humano": 0.1214121412141214, "suporte_configuracao": 0.0224022402240224, "recarga_realizar": 0.010301030103010301, "fidelidade_pontos": 0.009400940094009401, "parceiros_ofertas": 0.005700570057005701, "roaming_cobranca": 0.0251025102510251, "cadastro_atualizacao": 0.0055005500550055, "recarga_nao_creditada": 0.030903090309030903, "suporte_sem_sinal": 0.006100610061006101, "sem_correspondencia": 0.0479047904790479}, "confidence": 0.4225, "input_tokens": 284, "latency_ms": 160.8076389999269} +{"id": "g0323-oos_desabafo-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_nao_creditada": 0.0008, "seguranca_perda_roubo": 0.0099, "conta_vencimento": 0.0008, "conta_segunda_via": 0.0008, "marketplace_pedido": 0.0008, "internet_pacote_adicional": 0.0069, "suporte_sem_sinal": 0.0068, "roaming_duvida": 0.0382, "beneficios_consulta": 0.0008, "roaming_pacote": 0.0008, "recarga_saldo": 0.0008, "troca_numero": 0.0008, "roaming_cobranca": 0.0008, "cancelamento_linha": 0.0086, "internet_problema_conexao": 0.8836, "sem_correspondencia": 0.0388}, "confidence": 0.7958, "input_tokens": 284, "latency_ms": 161.09916200002772} +{"id": "g0323-oos_desabafo-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"fidelidade_pontos": 0.0027002700270027003, "internet_problema_conexao": 0.836083608360836, "cadastro_atualizacao": 0.0026002600260026, "marketplace_compra": 0.0039003900390038996, "conta_debito_automatico_digital": 0.0026002600260026, "roaming_pacote": 0.0025002500250025, "desconto_retencao": 0.0027002700270027003, "sem_correspondencia": 0.1469146914691469}, "confidence": 0.7443, "input_tokens": 220, "latency_ms": 130.24207900002693} +{"id": "g0323-oos_desabafo-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0223, "troca_numero": 0.0402, "roaming_duvida": 0.1313, "suporte_chip_esim": 0.0385, "fidelidade_resgate": 0.0852, "fidelidade_pontos": 0.0223, "conta_explicacao": 0.0411, "sem_correspondencia": 0.6191}, "confidence": 0.3612, "input_tokens": 221, "latency_ms": 130.88696199997685} +{"id": "g0324-oos_desabafo-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.00039984006397441034, "plano_consulta": 0.00039984006397441034, "conta_pagamento_confirmacao": 0.00039984006397441034, "seguranca_fraude": 0.0036985205917632958, "recarga_realizar": 0.00039984006397441034, "cancelamento_linha": 0.9305277888844464, "roaming_pacote": 0.00659736105557777, "negociacao_divida": 0.00039984006397441034, "vas_contratacao": 0.0004998000799680129, "recarga_saldo": 0.00039984006397441034, "plano_nova_linha": 0.013294682127149144, "marketplace_compra": 0.0004998000799680129, "internet_consumo": 0.04028388644542184, "conta_segunda_via": 0.00039984006397441034, "troca_numero": 0.00039984006397441034, "sem_correspondencia": 0.0013994402239104363}, "confidence": 0.875, "input_tokens": 298, "latency_ms": 167.51042700002472} +{"id": "g0324-oos_desabafo-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0894, "internet_consumo": 0.2903, "conta_vencimento": 0.011, "sem_correspondencia": 0.6093}, "confidence": 0.3317, "input_tokens": 126, "latency_ms": 86.68917700003931} +{"id": "g0324-oos_desabafo-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"internet_consumo": 0.28770000000000007, "plano_consulta": 0.0055000000000000005, "vas_cancelamento": 0.3279000000000001, "seguranca_perda_roubo": 0.06360000000000002, "conta_vencimento": 0.0025000000000000005, "vas_consulta": 0.003500000000000001, "roaming_duvida": 0.02440000000000001, "suporte_chip_esim": 0.005100000000000001, "conta_contestacao": 0.0024000000000000002, "cadastro_atualizacao": 0.0024000000000000002, "plano_nova_linha": 0.021200000000000004, "sem_correspondencia": 0.2538000000000001}, "confidence": 0.3807, "input_tokens": 281, "latency_ms": 157.73695799998677} +{"id": "g0324-oos_desabafo-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_vencimento": 0.0056005600560056, "negociacao_religacao": 0.007600760076007601, "vas_cancelamento": 0.8186818681868187, "portabilidade": 0.013201320132013201, "desconto_retencao": 0.0056005600560056, "roaming_pacote": 0.0231023102310231, "vas_contratacao": 0.005700570057005701, "sem_correspondencia": 0.12051205120512051}, "confidence": 0.6693, "input_tokens": 207, "latency_ms": 124.35704200004238} +{"id": "g0324-oos_desabafo-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9439, "suporte_sem_sinal": 0.0126, "desconto_retencao": 0.0019, "roaming_duvida": 0.0019, "vas_consulta": 0.0019, "marketplace_pedido": 0.0018, "conta_explicacao": 0.0017, "sem_correspondencia": 0.0343}, "confidence": 0.8638, "input_tokens": 209, "latency_ms": 123.25880899993535} +{"id": "g0324-oos_desabafo-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.17228277172282772, "plano_consulta": 0.022097790220977905, "conta_explicacao": 0.06899310068993102, "conta_pagamento_confirmacao": 0.006799320067993201, "suporte_chip_esim": 0.0081991800819918, "roaming_pacote": 0.0065993400659934, "plano_nova_linha": 0.0064993500649935, "sem_correspondencia": 0.7085291470852915}, "confidence": 0.5408, "input_tokens": 225, "latency_ms": 131.45237399999132} +{"id": "g0324-oos_desabafo-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0023, "internet_problema_conexao": 0.4998, "suporte_sem_sinal": 0.012, "plano_consulta": 0.01, "recarga_nao_creditada": 0.0023, "marketplace_compra": 0.0027, "internet_consumo": 0.3871, "plano_troca": 0.0039, "reclamacao_atendimento": 0.0395, "marketplace_pedido": 0.0031, "beneficios_consulta": 0.0032, "desconto_retencao": 0.0016, "conta_pagamento_confirmacao": 0.0016, "negociacao_divida": 0.0016, "internet_pacote_adicional": 0.0044, "sem_correspondencia": 0.0249}, "confidence": 0.5711, "input_tokens": 296, "latency_ms": 163.98925999999392} +{"id": "g0324-oos_desabafo-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0026, "parceiros_ofertas": 0.0026, "conta_vencimento": 0.003, "seguranca_fraude": 0.0627, "plano_nova_linha": 0.1342, "plano_consulta": 0.0062, "marketplace_compra": 0.0072, "seguranca_perda_roubo": 0.0524, "roaming_pacote": 0.0058, "vas_cancelamento": 0.0646, "beneficios_consulta": 0.0026, "sem_correspondencia": 0.6561}, "confidence": 0.5121, "input_tokens": 272, "latency_ms": 154.11450999999943} +{"id": "g0324-oos_desabafo-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"roaming_cobranca": 0.00970291087326198, "conta_pagamento_confirmacao": 0.0031009302790837253, "conta_debito_automatico_digital": 0.021606481944583377, "conta_explicacao": 0.015104531359407824, "suporte_configuracao": 0.02670801240372112, "vas_consulta": 0.03030909272781835, "seguranca_perda_roubo": 0.021506451935580675, "vas_contratacao": 0.01720516154846454, "negociacao_divida": 0.0031009302790837253, "desconto_retencao": 0.0031009302790837253, "conta_contestacao": 0.00490147044113234, "negociacao_religacao": 0.647594278283485, "conta_vencimento": 0.0031009302790837253, "seguranca_fraude": 0.024207262178653596, "plano_troca": 0.0031009302790837253, "sem_correspondencia": 0.16564969490847256}, "confidence": 0.5196, "input_tokens": 293, "latency_ms": 163.69003400006932} +{"id": "g0324-oos_desabafo-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"plano_consulta": 0.0007, "suporte_sem_sinal": 0.0293, "conta_pagamento_confirmacao": 0.0006, "recarga_realizar": 0.0006, "conta_vencimento": 0.0006, "parceiros_ofertas": 0.0006, "beneficios_consulta": 0.0006, "vas_consulta": 0.0007, "vas_contratacao": 0.0039, "suporte_configuracao": 0.0024, "conta_debito_automatico_digital": 0.0019, "marketplace_pedido": 0.0006, "cancelamento_linha": 0.8853, "conta_contestacao": 0.0006, "seguranca_perda_roubo": 0.0317, "sem_correspondencia": 0.0399}, "confidence": 0.8057, "input_tokens": 289, "latency_ms": 161.80116400005318} +{"id": "g0324-oos_desabafo-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.794979497949795, "negociacao_divida": 0.005300530053005301, "plano_troca": 0.005400540054005401, "plano_nova_linha": 0.04680468046804681, "negociacao_religacao": 0.005300530053005301, "roaming_cobranca": 0.031003100310031007, "suporte_configuracao": 0.006200620062006201, "sem_correspondencia": 0.10501050105010502}, "confidence": 0.6221, "input_tokens": 223, "latency_ms": 131.4341100001002} +{"id": "g0324-oos_desabafo-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"recarga_saldo": 0.005198960207958408, "desconto_retencao": 0.005198960207958408, "troca_numero": 0.01189762047590482, "portabilidade": 0.011297740451909618, "parceiros_ofertas": 0.006798640271945611, "conta_contestacao": 0.005198960207958408, "fidelidade_pontos": 0.1834633073385323, "plano_nova_linha": 0.011197760447910418, "negociacao_religacao": 0.005198960207958408, "internet_consumo": 0.10087982403519297, "roaming_pacote": 0.00599880023995201, "marketplace_pedido": 0.005198960207958408, "roaming_cobranca": 0.005198960207958408, "cancelamento_linha": 0.45700859828034396, "conta_segunda_via": 0.005498900219956008, "sem_correspondencia": 0.17476504699060189}, "confidence": 0.4172, "input_tokens": 287, "latency_ms": 163.7279959999205} +{"id": "g0326-oos_desabafo-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9226, "plano_troca": 0.003, "roaming_pacote": 0.0687, "sem_correspondencia": 0.0057}, "confidence": 0.7797, "input_tokens": 171, "latency_ms": 108.23788200002582} +{"id": "g0326-oos_desabafo-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 176, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.179, "roaming_duvida": 0.0377, "portabilidade": 0.057, "sem_correspondencia": 0.7263}, "confidence": 0.4034, "input_tokens": 163, "latency_ms": 103.51055800003905} +{"id": "g0326-oos_desabafo-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 180, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_pagamento_confirmacao": 0.001300260052010402, "suporte_chip_esim": 0.002100420084016803, "beneficios_consulta": 0.0015003000600120023, "conta_debito_automatico_digital": 0.0018003600720144029, "internet_consumo": 0.33106621324264857, "plano_nova_linha": 0.016303260652130423, "atendimento_humano": 0.5778155631126225, "reclamacao_atendimento": 0.015203040608121624, "roaming_pacote": 0.0016003200640128026, "vas_consulta": 0.002000400080016003, "roaming_duvida": 0.0045009001800360065, "parceiros_ofertas": 0.0016003200640128026, "marketplace_pedido": 0.001900380076015203, "portabilidade": 0.0049009801960392075, "seguranca_perda_roubo": 0.0027005401080216042, "sem_correspondencia": 0.033706741348269655}, "confidence": 0.6095, "input_tokens": 318, "latency_ms": 178.67674900003294} +{"id": "g0326-oos_desabafo-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.6896689668966897, "plano_consulta": 0.008200820082008202, "roaming_pacote": 0.0069006900690069, "troca_numero": 0.039603960396039604, "cadastro_atualizacao": 0.005100510051005101, "portabilidade": 0.015001500150015001, "vas_contratacao": 0.0501050105010501, "conta_contestacao": 0.013101310131013101, "plano_troca": 0.007700770077007701, "internet_problema_conexao": 0.11921192119211921, "vas_consulta": 0.008600860086008601, "sem_correspondencia": 0.0368036803680368}, "confidence": 0.5137, "input_tokens": 310, "latency_ms": 171.0922180000125} +{"id": "g0326-oos_desabafo-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.006999300069993001, "roaming_duvida": 0.027697230276972302, "conta_explicacao": 0.011398860113988602, "negociacao_divida": 0.0028997100289971, "cadastro_atualizacao": 0.046295370462953706, "conta_vencimento": 0.0028997100289971, "plano_troca": 0.006399360063993601, "internet_pacote_adicional": 0.051894810518948106, "conta_segunda_via": 0.0028997100289971, "suporte_chip_esim": 0.019198080191980802, "vas_consulta": 0.005699430056994301, "roaming_pacote": 0.0028997100289971, "vas_contratacao": 0.0027997200279972004, "desconto_retencao": 0.0028997100289971, "plano_nova_linha": 0.004999500049995001, "sem_correspondencia": 0.8021197880211979}, "confidence": 0.6673, "input_tokens": 316, "latency_ms": 173.78785800008245} +{"id": "g0326-oos_desabafo-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0259, "plano_nova_linha": 0.0165, "cadastro_atualizacao": 0.0166, "sem_correspondencia": 0.941}, "confidence": 0.7925, "input_tokens": 157, "latency_ms": 100.89340599995467} +{"id": "g0326-oos_desabafo-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 154, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"cadastro_atualizacao": 0.0155, "suporte_chip_esim": 0.0325, "portabilidade": 0.0153, "internet_consumo": 0.6937, "suporte_sem_sinal": 0.0736, "vas_cancelamento": 0.1016, "roaming_pacote": 0.0147, "sem_correspondencia": 0.0531}, "confidence": 0.4537, "input_tokens": 242, "latency_ms": 137.54705899998498} +{"id": "g0326-oos_desabafo-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 165, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"seguranca_perda_roubo": 0.017, "suporte_sem_sinal": 0.0023, "negociacao_divida": 0.0002, "cancelamento_linha": 0.9612, "conta_pagamento_confirmacao": 0.0002, "parceiros_ofertas": 0.0006, "seguranca_fraude": 0.0075, "desconto_retencao": 0.0002, "roaming_duvida": 0.0011, "suporte_chip_esim": 0.0003, "vas_cancelamento": 0.0057, "sem_correspondencia": 0.0037}, "confidence": 0.9082, "input_tokens": 310, "latency_ms": 171.41656299997976} +{"id": "g0326-oos_desabafo-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0378, "cadastro_atualizacao": 0.0117, "bonus_nao_recebido": 0.0305, "suporte_configuracao": 0.014, "fidelidade_pontos": 0.0294, "suporte_sem_sinal": 0.0336, "conta_vencimento": 0.0109, "sem_correspondencia": 0.8321}, "confidence": 0.6336, "input_tokens": 252, "latency_ms": 144.84366299996054} +{"id": "g0326-oos_desabafo-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 128, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.7819563912782556, "conta_vencimento": 0.002100420084016803, "internet_problema_conexao": 0.041608321664332856, "negociacao_divida": 0.002100420084016803, "seguranca_fraude": 0.004900980196039207, "recarga_nao_creditada": 0.004600920184036806, "suporte_configuracao": 0.00660132026405281, "conta_contestacao": 0.0022004400880176033, "reclamacao_atendimento": 0.06431286257251449, "seguranca_perda_roubo": 0.004800960192038407, "recarga_saldo": 0.002100420084016803, "sem_correspondencia": 0.08271654330866171}, "confidence": 0.6499, "input_tokens": 300, "latency_ms": 165.2831949999154} +{"id": "g0326-oos_desabafo-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 146, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0544, "reclamacao_atendimento": 0.1285, "conta_segunda_via": 0.053, "sem_correspondencia": 0.7641}, "confidence": 0.4349, "input_tokens": 167, "latency_ms": 106.74640500008081} +{"id": "g0326-oos_desabafo-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.746974697469747, "internet_pacote_adicional": 0.0056005600560056, "internet_problema_conexao": 0.017601760176017604, "vas_cancelamento": 0.052305230523052304, "conta_contestacao": 0.0019001900190019003, "portabilidade": 0.0016001600160016002, "conta_debito_automatico_digital": 0.0014001400140014, "roaming_duvida": 0.0023002300230023, "seguranca_fraude": 0.1546154615461546, "suporte_sem_sinal": 0.0023002300230023, "roaming_cobranca": 0.0016001600160016002, "sem_correspondencia": 0.011801180118011801}, "confidence": 0.6445, "input_tokens": 305, "latency_ms": 169.44110899999032} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 7, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.00040004000400040016, "marketplace_pedido": 0.013001300130013004, "internet_consumo": 0.513851385138514, "bonus_nao_recebido": 0.006300630063006302, "conta_segunda_via": 0.009800980098009802, "seguranca_perda_roubo": 0.002500250025002501, "plano_nova_linha": 0.12731273127312734, "conta_debito_automatico_digital": 0.004400440044004402, "vas_contratacao": 0.005400540054005402, "desconto_retencao": 0.0021002100210021006, "internet_problema_conexao": 0.20982098209820985, "sem_correspondencia": 0.10511051105110514}, "confidence": 0.442, "input_tokens": 275, "latency_ms": 156.50903999994625} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0007, "seguranca_fraude": 0.0038, "marketplace_compra": 0.0007, "sem_correspondencia": 0.9948}, "confidence": 0.9736, "input_tokens": 142, "latency_ms": 93.70047899994915} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0011, "plano_consulta": 0.001, "suporte_chip_esim": 0.0054, "seguranca_perda_roubo": 0.0055, "recarga_saldo": 0.0012, "conta_explicacao": 0.0042, "parceiros_ofertas": 0.001, "sem_correspondencia": 0.9806}, "confidence": 0.9383, "input_tokens": 220, "latency_ms": 127.56998300005762} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 10, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0023995200959808036, "troca_numero": 0.010297940411917617, "negociacao_divida": 0.001299740051989602, "plano_consulta": 0.001299740051989602, "conta_segunda_via": 0.001299740051989602, "conta_explicacao": 0.021595680863827234, "suporte_configuracao": 0.0033993201359728054, "roaming_cobranca": 0.01769646070785843, "marketplace_pedido": 0.0023995200959808036, "roaming_duvida": 0.09358128374325135, "conta_vencimento": 0.0014997000599880025, "plano_nova_linha": 0.0032993401319736052, "beneficios_consulta": 0.001299740051989602, "fidelidade_resgate": 0.0021995600879824036, "roaming_pacote": 0.001299740051989602, "sem_correspondencia": 0.835132973405319}, "confidence": 0.7454, "input_tokens": 276, "latency_ms": 158.1600399999843} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 12, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0039, "roaming_cobranca": 0.0039, "vas_cancelamento": 0.0043, "fidelidade_pontos": 0.0038, "atendimento_humano": 0.4873, "troca_numero": 0.0037, "marketplace_pedido": 0.0037, "sem_correspondencia": 0.4894}, "confidence": 0.6011, "input_tokens": 197, "latency_ms": 119.44517000006272} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 21, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 3, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"troca_numero": 0.0045, "recarga_realizar": 0.0011, "plano_troca": 0.0009, "cadastro_atualizacao": 0.0024, "parceiros_ofertas": 0.0027, "internet_pacote_adicional": 0.0316, "vas_consulta": 0.0085, "internet_problema_conexao": 0.3718, "conta_explicacao": 0.0233, "beneficios_consulta": 0.0011, "bonus_nao_recebido": 0.006, "marketplace_pedido": 0.0072, "internet_consumo": 0.4262, "marketplace_compra": 0.0089, "seguranca_fraude": 0.019, "sem_correspondencia": 0.0848}, "confidence": 0.4815, "input_tokens": 275, "latency_ms": 157.52621900003305} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 11, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"internet_pacote_adicional": 0.040100000000000004, "roaming_pacote": 0.0045000000000000005, "cancelamento_linha": 0.03810000000000001, "cadastro_atualizacao": 0.004700000000000001, "internet_problema_conexao": 0.29380000000000006, "parceiros_ofertas": 0.020300000000000002, "conta_segunda_via": 0.0048000000000000004, "conta_contestacao": 0.0048000000000000004, "reclamacao_atendimento": 0.018200000000000004, "atendimento_humano": 0.29690000000000005, "roaming_duvida": 0.0055000000000000005, "sem_correspondencia": 0.26830000000000004}, "confidence": 0.3528, "input_tokens": 278, "latency_ms": 156.15690200002064} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 9, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"plano_nova_linha": 0.015199999999999997, "negociacao_religacao": 0.029399999999999992, "seguranca_fraude": 0.34859999999999997, "marketplace_compra": 0.07119999999999999, "conta_vencimento": 0.015399999999999997, "plano_troca": 0.015899999999999997, "fidelidade_pontos": 0.028799999999999992, "bonus_nao_recebido": 0.15569999999999998, "suporte_configuracao": 0.030999999999999993, "atendimento_humano": 0.10349999999999997, "recarga_nao_creditada": 0.04069999999999999, "sem_correspondencia": 0.14459999999999998}, "confidence": 0.1964, "input_tokens": 271, "latency_ms": 154.99168199994529} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 5, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"fidelidade_pontos": 0.017200000000000003, "plano_nova_linha": 0.0023000000000000004, "recarga_nao_creditada": 0.8862000000000001, "plano_troca": 0.0031000000000000003, "portabilidade": 0.019200000000000002, "internet_consumo": 0.04540000000000001, "suporte_sem_sinal": 0.008300000000000002, "sem_correspondencia": 0.018300000000000004}, "confidence": 0.7412, "input_tokens": 211, "latency_ms": 126.32458199993835} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0005, "internet_problema_conexao": 0.0022, "marketplace_compra": 0.0007, "recarga_nao_creditada": 0.0594, "negociacao_divida": 0.0004, "recarga_saldo": 0.0005, "vas_contratacao": 0.0005, "sem_correspondencia": 0.9358}, "confidence": 0.8738, "input_tokens": 202, "latency_ms": 119.89499300000261} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0117, "suporte_sem_sinal": 0.0401, "atendimento_humano": 0.0159, "sem_correspondencia": 0.9323}, "confidence": 0.7749, "input_tokens": 121, "latency_ms": 85.76190899998437} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"beneficios_consulta": 0.00029997000299970003, "plano_troca": 9.999000099990002e-05, "roaming_pacote": 9.999000099990002e-05, "vas_cancelamento": 0.0011998800119988001, "bonus_nao_recebido": 9.999000099990002e-05, "internet_consumo": 0.0045995400459954, "parceiros_ofertas": 9.999000099990002e-05, "vas_contratacao": 9.999000099990002e-05, "conta_pagamento_confirmacao": 9.999000099990002e-05, "atendimento_humano": 0.9916008399160084, "conta_contestacao": 9.999000099990002e-05, "sem_correspondencia": 0.0015998400159984002}, "confidence": 0.976, "input_tokens": 293, "latency_ms": 168.84394600003816} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"conta_debito_automatico_digital": 0.010702140428085616, "roaming_duvida": 0.0673134626925385, "recarga_saldo": 0.014402880576115223, "desconto_retencao": 0.3657731546309262, "suporte_sem_sinal": 0.16773354670934185, "negociacao_religacao": 0.01750350070014003, "seguranca_perda_roubo": 0.1869373874774955, "sem_correspondencia": 0.16963392678535708}, "confidence": 0.2094, "input_tokens": 238, "latency_ms": 138.02836200000002} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0012001200120012, "conta_vencimento": 0.001000100010001, "internet_pacote_adicional": 0.005000500050005001, "desconto_retencao": 0.0178017801780178, "suporte_chip_esim": 0.0042004200420042, "recarga_saldo": 0.009000900090009, "troca_numero": 0.0022002200220022005, "plano_nova_linha": 0.0087008700870087, "parceiros_ofertas": 0.0026002600260026003, "conta_contestacao": 0.0028002800280028, "vas_cancelamento": 0.41004100410041, "sem_correspondencia": 0.5354535453545355}, "confidence": 0.6112, "input_tokens": 280, "latency_ms": 158.36568999998235} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0040995900409959, "portabilidade": 0.043495650434956505, "suporte_sem_sinal": 0.049095090490950906, "vas_contratacao": 0.004899510048995101, "roaming_cobranca": 0.0045995400459954, "suporte_configuracao": 0.0120987901209879, "conta_debito_automatico_digital": 0.004199580041995801, "sem_correspondencia": 0.8775122487751226}, "confidence": 0.7363, "input_tokens": 243, "latency_ms": 140.6275499999765} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.0656, "vas_contratacao": 0.1278, "marketplace_compra": 0.0449, "sem_correspondencia": 0.7617}, "confidence": 0.4313, "input_tokens": 146, "latency_ms": 95.35346300003766} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"cancelamento_linha": 0.05820582058205822, "conta_segunda_via": 0.00020002000200020008, "negociacao_divida": 0.00030003000300030005, "roaming_cobranca": 0.00010001000100010004, "reclamacao_atendimento": 0.00020002000200020008, "suporte_configuracao": 0.00040004000400040016, "fidelidade_resgate": 0.00040004000400040016, "conta_contestacao": 0.00010001000100010004, "internet_consumo": 0.9016901690169018, "parceiros_ofertas": 0.00010001000100010004, "seguranca_perda_roubo": 0.0007000700070007002, "negociacao_religacao": 0.00030003000300030005, "suporte_chip_esim": 0.0005000500050005002, "plano_nova_linha": 0.00010001000100010004, "portabilidade": 0.0024002400240024004, "sem_correspondencia": 0.034303430343034305}, "confidence": 0.8497, "input_tokens": 297, "latency_ms": 165.3009489999704} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.234, "plano_nova_linha": 0.0039, "seguranca_perda_roubo": 0.004, "sem_correspondencia": 0.7581}, "confidence": 0.5719, "input_tokens": 144, "latency_ms": 94.13028400001622} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"roaming_cobranca": 0.0349034903490349, "suporte_chip_esim": 0.006000600060006001, "recarga_nao_creditada": 0.14511451145114512, "roaming_duvida": 0.052605260526052605, "reclamacao_atendimento": 0.0093009300930093, "marketplace_pedido": 0.017201720172017203, "marketplace_compra": 0.0209020902090209, "suporte_configuracao": 0.0195019501950195, "fidelidade_resgate": 0.29552955295529554, "troca_numero": 0.0054005400540054005, "conta_segunda_via": 0.010401040104010401, "plano_consulta": 0.039603960396039604, "seguranca_fraude": 0.24342434243424343, "suporte_sem_sinal": 0.0184018401840184, "portabilidade": 0.0036003600360036, "sem_correspondencia": 0.0781078107810781}, "confidence": 0.2589, "input_tokens": 292, "latency_ms": 164.8107280000204} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.00020000000000000004, "suporte_configuracao": 0.0007000000000000001, "conta_pagamento_confirmacao": 0.00020000000000000004, "suporte_chip_esim": 0.0006000000000000001, "seguranca_perda_roubo": 0.0006000000000000001, "cancelamento_linha": 0.9762000000000001, "beneficios_consulta": 0.00020000000000000004, "sem_correspondencia": 0.021300000000000003}, "confidence": 0.94, "input_tokens": 235, "latency_ms": 137.37751799999387} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0008, "desconto_retencao": 0.0074, "vas_cancelamento": 0.0177, "plano_consulta": 0.0009, "internet_consumo": 0.0094, "portabilidade": 0.0039, "roaming_pacote": 0.0052, "plano_troca": 0.0012, "plano_nova_linha": 0.0008, "cadastro_atualizacao": 0.0008, "negociacao_religacao": 0.1259, "bonus_nao_recebido": 0.0172, "reclamacao_atendimento": 0.0008, "conta_segunda_via": 0.0008, "conta_contestacao": 0.0008, "sem_correspondencia": 0.8064}, "confidence": 0.7282, "input_tokens": 297, "latency_ms": 170.7589669999834} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_contestacao": 0.007200000000000001, "negociacao_divida": 0.0021000000000000003, "internet_problema_conexao": 0.5216000000000001, "fidelidade_pontos": 0.0023000000000000004, "plano_consulta": 0.012700000000000001, "vas_contratacao": 0.0024000000000000002, "roaming_pacote": 0.0021000000000000003, "sem_correspondencia": 0.44960000000000006}, "confidence": 0.5941, "input_tokens": 223, "latency_ms": 131.98847000001024} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_religacao": 0.0096009600960096, "seguranca_fraude": 0.14541454145414542, "portabilidade": 0.0648064806480648, "internet_pacote_adicional": 0.0034003400340034003, "recarga_nao_creditada": 0.0030003000300030005, "negociacao_divida": 0.0036003600360036, "vas_cancelamento": 0.15791579157915792, "vas_consulta": 0.017601760176017604, "conta_vencimento": 0.0031003100310031, "suporte_sem_sinal": 0.012501250125012502, "atendimento_humano": 0.38793879387938796, "sem_correspondencia": 0.1911191119111911}, "confidence": 0.3244, "input_tokens": 283, "latency_ms": 160.79427399995438} +{"id": "g0333-oos_ininteligivel-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.056917075122536756, "plano_troca": 0.0013003901170351103, "plano_consulta": 0.0013003901170351103, "seguranca_fraude": 0.1760528158447534, "conta_segunda_via": 0.0013003901170351103, "roaming_duvida": 0.0014004201260378114, "beneficios_consulta": 0.0013003901170351103, "internet_problema_conexao": 0.15634690407122134, "atendimento_humano": 0.01710513153946184, "negociacao_religacao": 0.025107532259677903, "desconto_retencao": 0.0013003901170351103, "sem_correspondencia": 0.5605681704511354}, "confidence": 0.4772, "input_tokens": 282, "latency_ms": 158.00572800003465} +{"id": "g0333-oos_ininteligivel-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.005699430056994301, "cadastro_atualizacao": 0.007599240075992401, "internet_problema_conexao": 0.0325967403259674, "fidelidade_pontos": 0.0208979102089791, "troca_numero": 0.009099090090990901, "negociacao_divida": 0.011898810118988102, "internet_consumo": 0.23047695230476953, "fidelidade_resgate": 0.0106989301069893, "conta_segunda_via": 0.008999100089991, "conta_vencimento": 0.005599440055994401, "plano_consulta": 0.0058994100589941, "sem_correspondencia": 0.6505349465053494}, "confidence": 0.5484, "input_tokens": 296, "latency_ms": 168.20682799993847} +{"id": "g0333-oos_ininteligivel-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.7525247475252476, "conta_explicacao": 0.0092990700929907, "vas_cancelamento": 0.053094690530946904, "roaming_duvida": 0.030396960303969604, "plano_troca": 0.0010998900109989002, "internet_problema_conexao": 0.0961903809619038, "recarga_realizar": 0.000999900009999, "sem_correspondencia": 0.056394360563943605}, "confidence": 0.5571, "input_tokens": 226, "latency_ms": 130.70600900005047} +{"id": "g0333-oos_ininteligivel-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9508098380323935, "conta_debito_automatico_digital": 0.003599280143971206, "negociacao_religacao": 0.004199160167966407, "seguranca_perda_roubo": 0.02299540091981604, "recarga_nao_creditada": 0.0008998200359928015, "conta_pagamento_confirmacao": 0.0008998200359928015, "marketplace_pedido": 0.004799040191961607, "sem_correspondencia": 0.011797640471905619}, "confidence": 0.8714, "input_tokens": 246, "latency_ms": 141.23525299999073} +{"id": "g0333-oos_ininteligivel-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.0272, "marketplace_compra": 0.0176, "fidelidade_pontos": 0.0011, "conta_vencimento": 0.001, "internet_problema_conexao": 0.7529, "vas_consulta": 0.0038, "atendimento_humano": 0.0462, "roaming_cobranca": 0.0064, "negociacao_religacao": 0.0016, "plano_nova_linha": 0.003, "internet_consumo": 0.082, "sem_correspondencia": 0.0572}, "confidence": 0.6019, "input_tokens": 290, "latency_ms": 162.06586500004505} +{"id": "g0333-oos_ininteligivel-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_contratacao": 0.0051, "conta_pagamento_confirmacao": 0.0006, "reclamacao_atendimento": 0.9728, "conta_segunda_via": 0.0015, "internet_pacote_adicional": 0.0039, "fidelidade_resgate": 0.0006, "conta_explicacao": 0.0025, "sem_correspondencia": 0.013}, "confidence": 0.9204, "input_tokens": 246, "latency_ms": 142.8219199999603} +{"id": "g0333-oos_ininteligivel-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"recarga_saldo": 0.00029997000299970014, "cancelamento_linha": 0.9266073392660737, "desconto_retencao": 0.0003999600039996002, "vas_consulta": 0.0003999600039996002, "internet_consumo": 0.015298470152984708, "negociacao_religacao": 0.0006999300069993004, "marketplace_pedido": 0.001899810018998101, "internet_pacote_adicional": 0.0024997500249975013, "roaming_pacote": 0.0001999800019998001, "fidelidade_pontos": 0.0001999800019998001, "vas_cancelamento": 0.03449655034496552, "suporte_chip_esim": 0.0003999600039996002, "fidelidade_resgate": 0.0001999800019998001, "conta_segunda_via": 0.0001999800019998001, "portabilidade": 0.0001999800019998001, "sem_correspondencia": 0.015998400159984008}, "confidence": 0.8673, "input_tokens": 293, "latency_ms": 165.6996840000602} +{"id": "g0333-oos_ininteligivel-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.0631, "conta_explicacao": 0.1081, "cadastro_atualizacao": 0.0137, "sem_correspondencia": 0.8151}, "confidence": 0.5381, "input_tokens": 150, "latency_ms": 97.86681900004623} +{"id": "g0333-oos_ininteligivel-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.0006, "atendimento_humano": 0.01, "plano_troca": 0.0006, "sem_correspondencia": 0.9888}, "confidence": 0.9521, "input_tokens": 139, "latency_ms": 93.30344700003934} +{"id": "g0333-oos_ininteligivel-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0072, "cadastro_atualizacao": 0.0024, "parceiros_ofertas": 0.006, "sem_correspondencia": 0.9844}, "confidence": 0.9307, "input_tokens": 137, "latency_ms": 93.35454399990795} +{"id": "g0333-oos_ininteligivel-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6304630463046305, "vas_consulta": 0.020702070207020702, "plano_troca": 0.0113011301130113, "parceiros_ofertas": 0.0015001500150015003, "conta_explicacao": 0.0115011501150115, "suporte_chip_esim": 0.0215021502150215, "recarga_realizar": 0.010901090109010901, "internet_pacote_adicional": 0.0089008900890089, "vas_contratacao": 0.0014001400140014, "roaming_duvida": 0.008600860086008601, "negociacao_religacao": 0.0016001600160016002, "sem_correspondencia": 0.27162716271627163}, "confidence": 0.5688, "input_tokens": 285, "latency_ms": 161.25674200009144} +{"id": "g0333-oos_ininteligivel-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"parceiros_ofertas": 0.0025002500250025004, "portabilidade": 0.24602460246024602, "internet_pacote_adicional": 0.0187018701870187, "internet_problema_conexao": 0.11591159115911591, "troca_numero": 0.0024002400240024, "desconto_retencao": 0.0024002400240024, "seguranca_fraude": 0.5987598759875987, "sem_correspondencia": 0.0133013301330133}, "confidence": 0.4817, "input_tokens": 211, "latency_ms": 125.33149000000776} +{"id": "g0338-oos_ininteligivel-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0151, "vas_consulta": 0.0009, "negociacao_religacao": 0.0002, "troca_numero": 0.0002, "plano_consulta": 0.0001, "roaming_duvida": 0.0012, "bonus_nao_recebido": 0.0001, "internet_problema_conexao": 0.3093, "roaming_pacote": 0.0003, "marketplace_pedido": 0.0021, "conta_explicacao": 0.0043, "negociacao_divida": 0.0001, "recarga_nao_creditada": 0.0012, "plano_nova_linha": 0.0001, "fidelidade_resgate": 0.0001, "sem_correspondencia": 0.6647}, "confidence": 0.7233, "input_tokens": 285, "latency_ms": 161.3343280000663} +{"id": "g0338-oos_ininteligivel-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.0038003800380038005, "seguranca_perda_roubo": 0.004100410041004101, "internet_problema_conexao": 0.037703770377037704, "sem_correspondencia": 0.9543954395439544}, "confidence": 0.8469, "input_tokens": 134, "latency_ms": 89.94767399997272} +{"id": "g0338-oos_ininteligivel-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"negociacao_religacao": 0.12108789121087894, "conta_debito_automatico_digital": 0.0041995800419958014, "cadastro_atualizacao": 0.004399560043995602, "internet_consumo": 0.02119788021197881, "desconto_retencao": 0.011798820117988204, "recarga_realizar": 0.24327567243275677, "troca_numero": 0.0041995800419958014, "recarga_saldo": 0.0041995800419958014, "suporte_chip_esim": 0.009699030096990304, "seguranca_fraude": 0.49255074492550754, "fidelidade_resgate": 0.0041995800419958014, "sem_correspondencia": 0.07919208079192083}, "confidence": 0.419, "input_tokens": 271, "latency_ms": 155.35840799998368} +{"id": "g0338-oos_ininteligivel-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 20, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.1038, "conta_contestacao": 0.0355, "conta_pagamento_confirmacao": 0.0211, "marketplace_pedido": 0.0639, "roaming_duvida": 0.0753, "conta_debito_automatico_digital": 0.0211, "conta_vencimento": 0.0218, "sem_correspondencia": 0.6575}, "confidence": 0.4007, "input_tokens": 226, "latency_ms": 130.52699000002121} +{"id": "g0338-oos_ininteligivel-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.004000400040004, "conta_explicacao": 0.017001700170017002, "recarga_saldo": 0.0021002100210021, "vas_consulta": 0.00010001000100010001, "internet_pacote_adicional": 0.0014001400140014, "conta_segunda_via": 0.00010001000100010001, "negociacao_divida": 0.00010001000100010001, "conta_contestacao": 0.0003000300030003, "fidelidade_resgate": 0.0012001200120012, "internet_problema_conexao": 0.0014001400140014, "bonus_nao_recebido": 0.00010001000100010001, "sem_correspondencia": 0.9721972197219722}, "confidence": 0.9337, "input_tokens": 275, "latency_ms": 158.83084099993994} +{"id": "g0338-oos_ininteligivel-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.00020002000200020003, "vas_consulta": 0.00040004000400040005, "parceiros_ofertas": 0.00020002000200020003, "sem_correspondencia": 0.9991999199919992}, "confidence": 0.9941, "input_tokens": 110, "latency_ms": 79.85886599999503} +{"id": "g0338-oos_ininteligivel-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 13, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"recarga_nao_creditada": 0.0046995300469953, "plano_troca": 0.00029997000299970003, "internet_pacote_adicional": 0.0007999200079992001, "conta_explicacao": 0.9881011898810119, "vas_consulta": 0.0005999400059994001, "plano_consulta": 0.00039996000399960006, "suporte_chip_esim": 0.0007999200079992001, "sem_correspondencia": 0.004299570042995701}, "confidence": 0.9608, "input_tokens": 215, "latency_ms": 127.72636100010004} +{"id": "g0338-oos_ininteligivel-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 29, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.8290000000000001, "fidelidade_resgate": 0.0024000000000000002, "suporte_chip_esim": 0.0019000000000000002, "negociacao_divida": 0.0013000000000000002, "vas_consulta": 0.0036000000000000003, "plano_consulta": 0.0033000000000000004, "bonus_nao_recebido": 0.0010000000000000002, "fidelidade_pontos": 0.0015000000000000002, "cadastro_atualizacao": 0.0013000000000000002, "roaming_cobranca": 0.0009000000000000001, "troca_numero": 0.0007000000000000001, "sem_correspondencia": 0.15310000000000004}, "confidence": 0.7773, "input_tokens": 272, "latency_ms": 152.6696210000864} +{"id": "g0338-oos_ininteligivel-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0028, "recarga_realizar": 0.0026, "conta_segunda_via": 0.0026, "sem_correspondencia": 0.992}, "confidence": 0.9602, "input_tokens": 136, "latency_ms": 90.21099300002788} +{"id": "g0338-oos_ininteligivel-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.078, "conta_segunda_via": 0.0017, "vas_contratacao": 0.0038, "plano_nova_linha": 0.0539, "internet_pacote_adicional": 0.0038, "negociacao_divida": 0.0017, "roaming_duvida": 0.0114, "negociacao_religacao": 0.0029, "fidelidade_pontos": 0.0017, "cadastro_atualizacao": 0.0017, "recarga_realizar": 0.0018, "sem_correspondencia": 0.8376}, "confidence": 0.7305, "input_tokens": 284, "latency_ms": 158.846351999955} diff --git a/reports/test/predictions-laya-cpu-r2.jsonl b/reports/test/predictions-laya-cpu-r2.jsonl new file mode 100644 index 0000000..7bc5c0a --- /dev/null +++ b/reports/test/predictions-laya-cpu-r2.jsonl @@ -0,0 +1,1744 @@ +{"id": "g0000-conta_segunda_via-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": true, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0207, "conta_pagamento_confirmacao": 0.016, "conta_contestacao": 0.0191, "recarga_realizar": 0.1854, "marketplace_compra": 0.1185, "conta_explicacao": 0.0163, "conta_debito_automatico_digital": 0.1703, "sem_correspondencia": 0.4537}, "confidence": 0.2717, "input_tokens": 226, "latency_ms": 226.95502200002693} +{"id": "g0000-conta_segunda_via-curto_neutro-01-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.063006300630063, "conta_debito_automatico_digital": 0.0624062406240624, "conta_vencimento": 0.06220622062206221, "conta_pagamento_confirmacao": 0.0669066906690669, "conta_segunda_via": 0.06540654065406541, "conta_explicacao": 0.23972397239723972, "fidelidade_resgate": 0.0628062806280628, "sem_correspondencia": 0.3775377537753775}, "confidence": 0.1519, "input_tokens": 239, "latency_ms": 147.05804400000488} +{"id": "g0000-conta_segunda_via-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "conta_contestacao": 9.999930000489998e-07, "conta_explicacao": 9.999930000489998e-07, "conta_vencimento": 9.999930000489998e-07, "conta_segunda_via": 0.9999930000489998, "conta_pagamento_confirmacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 149.97934999996687} +{"id": "g0000-conta_segunda_via-curto_neutro-03-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.2399, "conta_contestacao": 0.1312, "conta_segunda_via": 0.3362, "sem_correspondencia": 0.2927}, "confidence": 0.037, "input_tokens": 139, "latency_ms": 97.22202300002891} +{"id": "g0000-conta_segunda_via-curto_neutro-04-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.0488, "conta_segunda_via": 0.139, "conta_debito_automatico_digital": 0.0373, "conta_explicacao": 0.0497, "conta_pagamento_confirmacao": 0.5539, "conta_vencimento": 0.0501, "roaming_duvida": 0.0279, "sem_correspondencia": 0.0933}, "confidence": 0.2825, "input_tokens": 234, "latency_ms": 141.8034769999963} +{"id": "g0000-conta_segunda_via-curto_neutro-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0078, "suporte_chip_esim": 0.0049, "conta_explicacao": 0.005, "conta_pagamento_confirmacao": 0.0005, "cancelamento_linha": 0.0015, "conta_debito_automatico_digital": 0.0008, "plano_troca": 0.0028, "portabilidade": 0.0039, "plano_consulta": 0.0005, "conta_segunda_via": 0.009, "conta_vencimento": 0.0004, "sem_correspondencia": 0.9629}, "confidence": 0.9061, "input_tokens": 276, "latency_ms": 162.09685799998397} +{"id": "g0000-conta_segunda_via-curto_neutro-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0387, "conta_segunda_via": 0.0527, "conta_explicacao": 0.0408, "sem_correspondencia": 0.8678}, "confidence": 0.6145, "input_tokens": 138, "latency_ms": 96.3247390000106} +{"id": "g0000-conta_segunda_via-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.0524, "conta_pagamento_confirmacao": 0.769, "conta_debito_automatico_digital": 0.0046, "conta_contestacao": 0.0249, "conta_explicacao": 0.0327, "atendimento_humano": 0.0174, "bonus_nao_recebido": 0.0045, "sem_correspondencia": 0.0945}, "confidence": 0.5659, "input_tokens": 230, "latency_ms": 137.09874500000296} +{"id": "g0000-conta_segunda_via-curto_neutro-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0159, "conta_segunda_via": 0.3427, "recarga_realizar": 0.0177, "conta_vencimento": 0.0166, "conta_contestacao": 0.1071, "conta_pagamento_confirmacao": 0.0226, "conta_explicacao": 0.1464, "sem_correspondencia": 0.331}, "confidence": 0.2572, "input_tokens": 232, "latency_ms": 138.9885030000073} +{"id": "g0000-conta_segunda_via-curto_neutro-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"vas_contratacao": 0.0013001300130013002, "conta_debito_automatico_digital": 0.9540954095409542, "plano_troca": 0.00010001000100010003, "conta_vencimento": 0.00010001000100010003, "conta_explicacao": 0.0008000800080008002, "marketplace_pedido": 0.0004000400040004001, "recarga_nao_creditada": 0.00030003000300030005, "conta_segunda_via": 0.00020002000200020005, "vas_consulta": 0.0008000800080008002, "conta_contestacao": 0.0018001800180018003, "suporte_configuracao": 0.018701870187018705, "marketplace_compra": 0.0004000400040004001, "portabilidade": 0.0018001800180018003, "fidelidade_pontos": 0.0013001300130013002, "conta_pagamento_confirmacao": 0.014101410141014103, "sem_correspondencia": 0.003800380038003801}, "confidence": 0.9046, "input_tokens": 289, "latency_ms": 167.59434600004397} +{"id": "g0000-conta_segunda_via-curto_neutro-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9999930000490003, "recarga_nao_creditada": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "conta_vencimento": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_pagamento_confirmacao": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 228, "latency_ms": 135.83085799996297} +{"id": "g0000-conta_segunda_via-curto_neutro-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.4558, "conta_contestacao": 0.0928, "conta_explicacao": 0.1111, "sem_correspondencia": 0.3403}, "confidence": 0.1418, "input_tokens": 139, "latency_ms": 94.05815399998119} +{"id": "g0001-conta_segunda_via-informal_abreviado-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9993940036359782, "fidelidade_pontos": 9.999940000359997e-07, "conta_vencimento": 9.999940000359999e-05, "conta_debito_automatico_digital": 9.999940000359997e-07, "suporte_configuracao": 9.999940000359999e-05, "plano_consulta": 9.999940000359997e-07, "desconto_retencao": 9.999940000359997e-07, "conta_explicacao": 9.999940000359999e-05, "conta_contestacao": 9.999940000359999e-05, "portabilidade": 0.00019999880000719998, "conta_pagamento_confirmacao": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9976, "input_tokens": 291, "latency_ms": 170.78113700000586} +{"id": "g0001-conta_segunda_via-informal_abreviado-01-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11058894110588942, "conta_segunda_via": 0.10788921107889211, "conta_vencimento": 0.11738826117388262, "conta_debito_automatico_digital": 0.1145885411458854, "conta_pagamento_confirmacao": 0.11838816118388162, "conta_explicacao": 0.11308869113088692, "suporte_configuracao": 0.1141885811418858, "sem_correspondencia": 0.20387961203879612}, "confidence": 0.012, "input_tokens": 247, "latency_ms": 150.0457879999999} +{"id": "g0001-conta_segunda_via-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.08599140085991398, "bonus_nao_recebido": 0.0019998000199979997, "conta_vencimento": 0.0147985201479852, "conta_debito_automatico_digital": 0.6507349265073492, "conta_explicacao": 0.04929507049295069, "internet_consumo": 0.010898910108989098, "conta_contestacao": 0.017898210178982098, "sem_correspondencia": 0.16838316168383158}, "confidence": 0.4543, "input_tokens": 242, "latency_ms": 141.40759600002184} +{"id": "g0001-conta_segunda_via-informal_abreviado-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 9.999930000490002e-07, "conta_segunda_via": 0.9999930000490003, "conta_vencimento": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 248, "latency_ms": 140.6962260000455} +{"id": "g0001-conta_segunda_via-informal_abreviado-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.6941694169416942, "conta_contestacao": 0.006400640064006401, "conta_debito_automatico_digital": 0.2512251225122512, "conta_pagamento_confirmacao": 0.0062006200620062, "bonus_nao_recebido": 0.006000600060006001, "conta_explicacao": 0.010401040104010401, "conta_vencimento": 0.006600660066006601, "sem_correspondencia": 0.019001900190019003}, "confidence": 0.5906, "input_tokens": 252, "latency_ms": 145.65397900003063} +{"id": "g0001-conta_segunda_via-informal_abreviado-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0021004200840168035, "conta_debito_automatico_digital": 0.0009001800360072014, "conta_pagamento_confirmacao": 0.010002000400080016, "conta_contestacao": 0.0028005601120224045, "fidelidade_pontos": 0.0009001800360072014, "conta_vencimento": 0.0007001400280056011, "conta_segunda_via": 0.008201640328065614, "sem_correspondencia": 0.9743948789757952}, "confidence": 0.9236, "input_tokens": 246, "latency_ms": 143.97316799994542} +{"id": "g0001-conta_segunda_via-informal_abreviado-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_nova_linha": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "conta_debito_automatico_digital": 9.99993000049e-07, "conta_segunda_via": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 243, "latency_ms": 158.2766049999691} +{"id": "g0001-conta_segunda_via-informal_abreviado-07-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.5269, "conta_contestacao": 0.0912, "conta_explicacao": 0.1181, "sem_correspondencia": 0.2638}, "confidence": 0.1634, "input_tokens": 152, "latency_ms": 126.03715300002705} +{"id": "g0001-conta_segunda_via-informal_abreviado-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"fidelidade_pontos": 0.010001000100010001, "conta_contestacao": 0.0023002300230023, "conta_explicacao": 0.0424042404240424, "internet_pacote_adicional": 0.00010001000100010001, "conta_debito_automatico_digital": 0.8931893189318932, "conta_vencimento": 0.00010001000100010001, "conta_pagamento_confirmacao": 0.0008000800080008001, "atendimento_humano": 0.00010001000100010001, "troca_numero": 0.007100710071007101, "conta_segunda_via": 0.0101010101010101, "seguranca_fraude": 0.0037003700370037006, "sem_correspondencia": 0.0301030103010301}, "confidence": 0.7941, "input_tokens": 281, "latency_ms": 176.06301600000052} +{"id": "g0001-conta_segunda_via-informal_abreviado-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9999970000090003, "conta_explicacao": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 153, "latency_ms": 104.05592699999033} +{"id": "g0001-conta_segunda_via-informal_abreviado-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.0959095909590959, "conta_vencimento": 0.016001600160016, "conta_explicacao": 0.08610861086108611, "conta_debito_automatico_digital": 0.05050505050505051, "troca_numero": 0.047304730473047306, "conta_pagamento_confirmacao": 0.0063006300630063005, "recarga_realizar": 0.008600860086008601, "conta_contestacao": 0.0372037203720372, "marketplace_pedido": 0.012301230123012302, "internet_problema_conexao": 0.0092009200920092, "conta_segunda_via": 0.0371037103710371, "sem_correspondencia": 0.5934593459345935}, "confidence": 0.3876, "input_tokens": 285, "latency_ms": 169.0847950000034} +{"id": "g0001-conta_segunda_via-informal_abreviado-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "conta_explicacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 153, "latency_ms": 103.549777000012} +{"id": "g0002-conta_segunda_via-erros_digitacao-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.039, "conta_vencimento": 0.5472, "conta_debito_automatico_digital": 0.0343, "conta_contestacao": 0.0685, "conta_pagamento_confirmacao": 0.0323, "conta_explicacao": 0.1188, "roaming_duvida": 0.0343, "sem_correspondencia": 0.1256}, "confidence": 0.2806, "input_tokens": 233, "latency_ms": 147.6381659999788} +{"id": "g0002-conta_segunda_via-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8031196880311969, "atendimento_humano": 0.00029997000299970003, "recarga_nao_creditada": 0.007899210078992101, "portabilidade": 0.070992900709929, "conta_contestacao": 0.0131986801319868, "plano_consulta": 0.00029997000299970003, "desconto_retencao": 0.00019998000199980003, "cancelamento_linha": 0.0006999300069993001, "conta_pagamento_confirmacao": 0.00029997000299970003, "conta_vencimento": 0.00029997000299970003, "conta_explicacao": 0.005699430056994301, "sem_correspondencia": 0.09699030096990302}, "confidence": 0.7057, "input_tokens": 270, "latency_ms": 162.32401899998194} +{"id": "g0002-conta_segunda_via-erros_digitacao-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"roaming_duvida": 1.000290084124396e-06, "conta_vencimento": 1.000290084124396e-06, "conta_pagamento_confirmacao": 1.000290084124396e-06, "conta_segunda_via": 0.9997899390823337, "conta_contestacao": 1.000290084124396e-06, "internet_problema_conexao": 1.000290084124396e-06, "vas_contratacao": 1.000290084124396e-06, "cancelamento_linha": 1.000290084124396e-06, "conta_debito_automatico_digital": 1.000290084124396e-06, "fidelidade_resgate": 1.000290084124396e-06, "conta_explicacao": 0.0002000580168248792, "sem_correspondencia": 1.000290084124396e-06}, "confidence": 0.9979, "input_tokens": 285, "latency_ms": 172.51194400000713} +{"id": "g0002-conta_segunda_via-erros_digitacao-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9999890001209996, "fidelidade_pontos": 9.999890001209996e-07, "internet_consumo": 9.999890001209996e-07, "conta_pagamento_confirmacao": 9.999890001209996e-07, "conta_contestacao": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "conta_explicacao": 9.999890001209996e-07, "internet_pacote_adicional": 9.999890001209996e-07, "reclamacao_atendimento": 9.999890001209996e-07, "conta_segunda_via": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 178.8869470000236} +{"id": "g0002-conta_segunda_via-erros_digitacao-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0901, "conta_segunda_via": 0.0172, "conta_explicacao": 0.0246, "sem_correspondencia": 0.8681}, "confidence": 0.6389, "input_tokens": 139, "latency_ms": 115.48759299995481} +{"id": "g0002-conta_segunda_via-erros_digitacao-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.004800480048004799, "conta_segunda_via": 0.7587758775877588, "conta_explicacao": 0.059305930593059296, "sem_correspondencia": 0.1771177117711771}, "confidence": 0.4882, "input_tokens": 140, "latency_ms": 107.08200200002693} +{"id": "g0002-conta_segunda_via-erros_digitacao-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_debito_automatico_digital": 0.0566, "bonus_nao_recebido": 0.0848, "atendimento_humano": 0.1045, "internet_problema_conexao": 0.2058, "conta_pagamento_confirmacao": 0.0545, "conta_vencimento": 0.0562, "roaming_duvida": 0.055, "conta_segunda_via": 0.1, "conta_explicacao": 0.0582, "portabilidade": 0.0908, "conta_contestacao": 0.0556, "sem_correspondencia": 0.078}, "confidence": 0.0397, "input_tokens": 277, "latency_ms": 168.21841200004428} +{"id": "g0002-conta_segunda_via-erros_digitacao-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.020597940205979402, "parceiros_ofertas": 0.08639136086391361, "internet_pacote_adicional": 0.019298070192980705, "marketplace_pedido": 0.05879412058794121, "conta_contestacao": 0.019898010198980104, "conta_vencimento": 0.0695930406959304, "seguranca_perda_roubo": 0.3013698630136986, "conta_explicacao": 0.049795020497950204, "recarga_saldo": 0.0263973602639736, "negociacao_divida": 0.019198080191980802, "conta_debito_automatico_digital": 0.0188981101889811, "marketplace_compra": 0.026897310268973105, "negociacao_religacao": 0.05749425057494251, "roaming_duvida": 0.027997200279972004, "conta_pagamento_confirmacao": 0.1492850714928507, "sem_correspondencia": 0.0480951904809519}, "confidence": 0.1536, "input_tokens": 293, "latency_ms": 174.0718940000079} +{"id": "g0002-conta_segunda_via-erros_digitacao-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.5213521352135213, "conta_contestacao": 0.035903590359035904, "conta_segunda_via": 0.10581058105810581, "sem_correspondencia": 0.33693369336933693}, "confidence": 0.233, "input_tokens": 149, "latency_ms": 104.20368900003041} +{"id": "g0002-conta_segunda_via-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0032000000000000006, "conta_contestacao": 0.6889000000000001, "conta_explicacao": 0.16160000000000002, "sem_correspondencia": 0.14630000000000004}, "confidence": 0.3861, "input_tokens": 136, "latency_ms": 96.86592600002086} +{"id": "g0002-conta_segunda_via-erros_digitacao-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0007, "conta_segunda_via": 0.7119, "conta_vencimento": 0.0026, "conta_pagamento_confirmacao": 0.0954, "conta_contestacao": 0.0161, "conta_explicacao": 0.0145, "plano_consulta": 0.0005, "sem_correspondencia": 0.1583}, "confidence": 0.5622, "input_tokens": 230, "latency_ms": 142.17109599997002} +{"id": "g0002-conta_segunda_via-erros_digitacao-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0029997000299970002, "conta_vencimento": 0.0030996900309969004, "conta_explicacao": 0.22697730226977303, "conta_segunda_via": 0.0033996600339966003, "conta_contestacao": 0.004199580041995801, "conta_debito_automatico_digital": 0.0030996900309969004, "conta_pagamento_confirmacao": 0.0032996700329967, "sem_correspondencia": 0.7529247075292471}, "confidence": 0.6806, "input_tokens": 237, "latency_ms": 146.43149500000163} +{"id": "g0008-conta_contestacao-informal_abreviado-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.3023, "plano_consulta": 0.0012, "conta_explicacao": 0.1464, "sem_correspondencia": 0.5501}, "confidence": 0.2934, "input_tokens": 149, "latency_ms": 105.03950500003612} +{"id": "g0008-conta_contestacao-informal_abreviado-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "conta_explicacao": 9.99993000049e-07, "conta_debito_automatico_digital": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 239, "latency_ms": 146.1793559999478} +{"id": "g0008-conta_contestacao-informal_abreviado-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0837083708370837, "roaming_cobranca": 0.020602060206020602, "conta_contestacao": 0.04940494049404941, "vas_cancelamento": 0.020002000200020003, "conta_explicacao": 0.3343334333433343, "conta_vencimento": 0.3106310631063106, "conta_debito_automatico_digital": 0.0187018701870187, "sem_correspondencia": 0.1626162616261626}, "confidence": 0.2239, "input_tokens": 243, "latency_ms": 150.06483299998763} +{"id": "g0008-conta_contestacao-informal_abreviado-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.1514, "vas_cancelamento": 0.0041, "fidelidade_pontos": 0.01, "reclamacao_atendimento": 0.0025, "conta_vencimento": 0.0021, "internet_problema_conexao": 0.0222, "marketplace_compra": 0.0128, "conta_segunda_via": 0.0059, "roaming_cobranca": 0.0022, "vas_consulta": 0.0044, "portabilidade": 0.0623, "parceiros_ofertas": 0.0036, "conta_pagamento_confirmacao": 0.0061, "conta_debito_automatico_digital": 0.3916, "conta_explicacao": 0.3142, "sem_correspondencia": 0.0046}, "confidence": 0.4337, "input_tokens": 301, "latency_ms": 178.6605269999768} +{"id": "g0008-conta_contestacao-informal_abreviado-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.7953000000000002, "vas_cancelamento": 0.024900000000000005, "conta_segunda_via": 0.005200000000000001, "atendimento_humano": 0.005300000000000001, "conta_vencimento": 0.005200000000000001, "conta_pagamento_confirmacao": 0.005200000000000001, "conta_debito_automatico_digital": 0.0055000000000000005, "conta_explicacao": 0.005400000000000001, "conta_contestacao": 0.018200000000000004, "roaming_cobranca": 0.11940000000000003, "marketplace_pedido": 0.005200000000000001, "sem_correspondencia": 0.005200000000000001}, "confidence": 0.6691, "input_tokens": 287, "latency_ms": 175.7638469999847} +{"id": "g0008-conta_contestacao-informal_abreviado-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.00010000000000000002, "roaming_cobranca": 0.00010000000000000002, "conta_contestacao": 0.9923000000000001, "sem_correspondencia": 0.007500000000000001}, "confidence": 0.9667, "input_tokens": 152, "latency_ms": 99.91094699995529} +{"id": "g0008-conta_contestacao-informal_abreviado-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0101010101010101, "roaming_cobranca": 0.009500950095009501, "conta_segunda_via": 0.010501050105010502, "vas_cancelamento": 0.028402840284028404, "conta_contestacao": 0.0846084608460846, "conta_debito_automatico_digital": 0.0096009600960096, "conta_explicacao": 0.0647064706470647, "sem_correspondencia": 0.7825782578257825}, "confidence": 0.5851, "input_tokens": 236, "latency_ms": 144.5867319999934} +{"id": "g0008-conta_contestacao-informal_abreviado-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_debito_automatico_digital": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "atendimento_humano": 9.999850002249967e-07, "internet_pacote_adicional": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "seguranca_fraude": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "conta_vencimento": 9.999850002249967e-07, "conta_explicacao": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "conta_segunda_via": 9.999850002249967e-07, "vas_cancelamento": 0.9999850002249967, "desconto_retencao": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 176.82931100000587} +{"id": "g0008-conta_contestacao-informal_abreviado-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 9.999980000040002e-05, "conta_contestacao": 0.9998980002039998, "vas_cancelamento": 9.99998000004e-07, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9989, "input_tokens": 147, "latency_ms": 102.3022580000088} +{"id": "g0008-conta_contestacao-informal_abreviado-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.997, "vas_cancelamento": 0.0007, "roaming_cobranca": 0.0008, "sem_correspondencia": 0.0015}, "confidence": 0.9831, "input_tokens": 152, "latency_ms": 102.01551399995878} +{"id": "g0008-conta_contestacao-informal_abreviado-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.0025002500250025004, "conta_segunda_via": 0.0025002500250025004, "conta_debito_automatico_digital": 0.004100410041004101, "conta_explicacao": 0.5374537453745375, "vas_cancelamento": 0.0026002600260026003, "conta_contestacao": 0.015601560156015602, "roaming_cobranca": 0.43274327432743276, "sem_correspondencia": 0.0025002500250025004}, "confidence": 0.5939, "input_tokens": 238, "latency_ms": 145.46886699997685} +{"id": "g0008-conta_contestacao-informal_abreviado-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"seguranca_fraude": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "roaming_cobranca": 0.9999850002249971, "roaming_pacote": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 300, "latency_ms": 180.28677500001322} +{"id": "g0010-conta_contestacao-regionalismo-00-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9668864635895102, "recarga_realizar": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "conta_explicacao": 9.999860001959977e-07, "conta_debito_automatico_digital": 9.999860001959977e-07, "conta_contestacao": 9.999860001959977e-07, "roaming_pacote": 9.999860001959977e-07, "roaming_cobranca": 0.033099536606487526, "troca_numero": 9.999860001959977e-07, "fidelidade_pontos": 9.999860001959977e-07, "conta_vencimento": 9.999860001959977e-07, "vas_cancelamento": 9.999860001959977e-07, "vas_contratacao": 9.999860001959977e-07, "conta_segunda_via": 9.999860001959977e-07, "conta_pagamento_confirmacao": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9475, "input_tokens": 309, "latency_ms": 185.7651560000022} +{"id": "g0010-conta_contestacao-regionalismo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0059, "conta_contestacao": 0.9183, "roaming_cobranca": 0.0059, "sem_correspondencia": 0.0699}, "confidence": 0.7657, "input_tokens": 162, "latency_ms": 106.06091399995421} +{"id": "g0010-conta_contestacao-regionalismo-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"cancelamento_linha": 9.999850002249977e-07, "roaming_cobranca": 0.9999850002249978, "conta_vencimento": 9.999850002249977e-07, "conta_debito_automatico_digital": 9.999850002249977e-07, "vas_cancelamento": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "conta_segunda_via": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "conta_explicacao": 9.999850002249977e-07, "recarga_saldo": 9.999850002249977e-07, "suporte_configuracao": 9.999850002249977e-07, "beneficios_consulta": 9.999850002249977e-07, "suporte_sem_sinal": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9999, "input_tokens": 306, "latency_ms": 182.0473580000339} +{"id": "g0010-conta_contestacao-regionalismo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "conta_debito_automatico_digital": 0.999993000049, "roaming_cobranca": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 248, "latency_ms": 148.01443100003553} +{"id": "g0010-conta_contestacao-regionalismo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"vas_cancelamento": 1.0001940376433027e-06, "conta_contestacao": 0.0008001552301146422, "seguranca_perda_roubo": 0.005100989591980844, "conta_explicacao": 0.0004000776150573211, "marketplace_compra": 1.0001940376433027e-06, "roaming_cobranca": 1.0001940376433027e-06, "troca_numero": 1.0001940376433027e-06, "conta_segunda_via": 0.0005000970188216514, "conta_pagamento_confirmacao": 0.9919924465346277, "seguranca_fraude": 1.0001940376433027e-06, "bonus_nao_recebido": 0.00020003880752866054, "recarga_nao_creditada": 0.00010001940376433027, "conta_vencimento": 0.00020003880752866054, "conta_debito_automatico_digital": 0.0006001164225859815, "plano_consulta": 1.0001940376433027e-06, "sem_correspondencia": 0.00010001940376433027}, "confidence": 0.9786, "input_tokens": 309, "latency_ms": 181.7077819999895} +{"id": "g0010-conta_contestacao-regionalismo-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 0.04130000000000001, "conta_contestacao": 0.11900000000000001, "conta_explicacao": 0.10400000000000001, "conta_vencimento": 0.039700000000000006, "conta_segunda_via": 0.038900000000000004, "roaming_cobranca": 0.5690000000000001, "conta_debito_automatico_digital": 0.04070000000000001, "sem_correspondencia": 0.047400000000000005}, "confidence": 0.2929, "input_tokens": 249, "latency_ms": 161.1599290000072} +{"id": "g0010-conta_contestacao-regionalismo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_debito_automatico_digital": 0.0018996200759848032, "vas_cancelamento": 0.7971405718856229, "conta_segunda_via": 0.0021995600879824036, "conta_pagamento_confirmacao": 0.03959208158368327, "roaming_cobranca": 0.00569886022795441, "cadastro_atualizacao": 0.0016996600679864027, "conta_vencimento": 0.001799640071985603, "conta_contestacao": 0.010697860427914417, "marketplace_compra": 0.02969406118776245, "conta_explicacao": 0.08028394321135773, "atendimento_humano": 0.015396920615876825, "sem_correspondencia": 0.013897220555888821}, "confidence": 0.6522, "input_tokens": 296, "latency_ms": 174.34292000001506} +{"id": "g0010-conta_contestacao-regionalismo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.0139, "conta_contestacao": 0.9666, "vas_cancelamento": 0.0034, "sem_correspondencia": 0.0161}, "confidence": 0.8714, "input_tokens": 157, "latency_ms": 108.39530800001285} +{"id": "g0010-conta_contestacao-regionalismo-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_debito_automatico_digital": 0.0065006500650065, "conta_explicacao": 0.6452645264526452, "roaming_cobranca": 0.007500750075007501, "conta_segunda_via": 0.0070007000700070005, "conta_contestacao": 0.29352935293529353, "conta_vencimento": 0.007600760076007601, "vas_cancelamento": 0.007700770077007701, "sem_correspondencia": 0.0249024902490249}, "confidence": 0.5608, "input_tokens": 248, "latency_ms": 144.91707000001952} +{"id": "g0010-conta_contestacao-regionalismo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9999930000490003, "vas_cancelamento": 9.999930000490002e-07, "conta_vencimento": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 245, "latency_ms": 149.28267900000947} +{"id": "g0010-conta_contestacao-regionalismo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8633273345330936, "internet_problema_conexao": 9.998000399920018e-05, "conta_segunda_via": 0.0004999000199960009, "conta_vencimento": 9.998000399920018e-05, "conta_contestacao": 0.09628074385122977, "conta_pagamento_confirmacao": 9.998000399920018e-05, "plano_consulta": 9.998000399920018e-05, "fidelidade_resgate": 0.00019996000799840037, "vas_cancelamento": 9.998000399920018e-05, "roaming_cobranca": 9.998000399920018e-05, "conta_debito_automatico_digital": 0.002199560087982404, "sem_correspondencia": 0.03689262147570487}, "confidence": 0.7999, "input_tokens": 303, "latency_ms": 178.86330299995734} +{"id": "g0010-conta_contestacao-regionalismo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0522, "roaming_cobranca": 0.1037, "internet_consumo": 0.0454, "conta_segunda_via": 0.0277, "conta_contestacao": 0.3037, "conta_vencimento": 0.0327, "bonus_nao_recebido": 0.0165, "suporte_sem_sinal": 0.0159, "conta_explicacao": 0.0308, "vas_cancelamento": 0.0162, "conta_debito_automatico_digital": 0.0209, "sem_correspondencia": 0.3343}, "confidence": 0.2526, "input_tokens": 302, "latency_ms": 221.57691099999965} +{"id": "g0013-conta_contestacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 9.999970000090002e-07, "roaming_cobranca": 0.9999970000090003, "conta_explicacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 162, "latency_ms": 115.49305299996604} +{"id": "g0013-conta_contestacao-indireto_multiplo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.017598240175982403, "roaming_cobranca": 0.018198180181981802, "conta_contestacao": 0.9286071392860714, "sem_correspondencia": 0.035596440355964404}, "confidence": 0.761, "input_tokens": 178, "latency_ms": 120.48650499997393} +{"id": "g0013-conta_contestacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"roaming_duvida": 0.15121512151215122, "roaming_cobranca": 0.11021102110211022, "conta_pagamento_confirmacao": 0.0554055405540554, "negociacao_religacao": 0.0115011501150115, "conta_segunda_via": 0.007600760076007601, "desconto_retencao": 0.0042004200420042, "fidelidade_resgate": 0.0106010601060106, "conta_vencimento": 0.004300430043004301, "vas_cancelamento": 0.32943294329432943, "conta_debito_automatico_digital": 0.024602460246024603, "suporte_configuracao": 0.004400440044004401, "conta_explicacao": 0.13691369136913692, "fidelidade_pontos": 0.004300430043004301, "cancelamento_linha": 0.0808080808080808, "cadastro_atualizacao": 0.004300430043004301, "sem_correspondencia": 0.0602060206020602}, "confidence": 0.2626, "input_tokens": 314, "latency_ms": 200.77051699996673} +{"id": "g0013-conta_contestacao-indireto_multiplo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 9.99998000004e-07, "roaming_cobranca": 0.00019999960000080004, "vas_cancelamento": 0.9997980004039994, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9986, "input_tokens": 171, "latency_ms": 114.26458099998626} +{"id": "g0013-conta_contestacao-indireto_multiplo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 1.0001870349755403e-06, "vas_contratacao": 1.0001870349755403e-06, "internet_consumo": 1.0001870349755403e-06, "roaming_cobranca": 1.0001870349755403e-06, "internet_problema_conexao": 1.0001870349755403e-06, "plano_nova_linha": 1.0001870349755403e-06, "conta_debito_automatico_digital": 0.9984867170160818, "conta_pagamento_confirmacao": 1.0001870349755403e-06, "parceiros_ofertas": 1.0001870349755403e-06, "conta_segunda_via": 1.0001870349755403e-06, "suporte_chip_esim": 1.0001870349755403e-06, "negociacao_divida": 1.0001870349755403e-06, "vas_cancelamento": 1.0001870349755403e-06, "conta_vencimento": 1.0001870349755403e-06, "conta_contestacao": 0.0006001122209853241, "sem_correspondencia": 0.0009001683314779862}, "confidence": 0.9948, "input_tokens": 315, "latency_ms": 189.65741599998864} +{"id": "g0013-conta_contestacao-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.2453, "roaming_cobranca": 0.133, "vas_cancelamento": 0.0049, "conta_vencimento": 0.0103, "conta_debito_automatico_digital": 0.0057, "conta_explicacao": 0.0554, "conta_pagamento_confirmacao": 0.0818, "sem_correspondencia": 0.4636}, "confidence": 0.3089, "input_tokens": 266, "latency_ms": 162.19616600000109} +{"id": "g0013-conta_contestacao-indireto_multiplo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_vencimento": 9.998000399920017e-05, "conta_segunda_via": 9.998000399920017e-05, "conta_contestacao": 0.0003999200159968007, "conta_explicacao": 0.0003999200159968007, "roaming_cobranca": 9.998000399920017e-05, "vas_cancelamento": 9.998000399920017e-05, "conta_debito_automatico_digital": 0.9987002599480105, "sem_correspondencia": 9.998000399920017e-05}, "confidence": 0.9951, "input_tokens": 250, "latency_ms": 156.61955899997793} +{"id": "g0013-conta_contestacao-indireto_multiplo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 9.99989000120999e-07, "vas_cancelamento": 9.99989000120999e-07, "roaming_cobranca": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "conta_pagamento_confirmacao": 9.99989000120999e-07, "cancelamento_linha": 9.99989000120999e-07, "conta_explicacao": 9.99989000120999e-07, "fidelidade_resgate": 0.9999890001209989, "conta_vencimento": 9.99989000120999e-07, "conta_segunda_via": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 310, "latency_ms": 183.75034100000676} +{"id": "g0013-conta_contestacao-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"suporte_configuracao": 0.0018001800180018, "suporte_chip_esim": 0.0019001900190019003, "internet_problema_conexao": 0.046904690469046904, "conta_pagamento_confirmacao": 0.14031403140314033, "cadastro_atualizacao": 0.0018001800180018, "internet_pacote_adicional": 0.0056005600560056, "conta_segunda_via": 0.0501050105010501, "conta_vencimento": 0.03500350035003501, "recarga_saldo": 0.010401040104010401, "conta_explicacao": 0.42224222422242225, "vas_cancelamento": 0.0026002600260026003, "roaming_cobranca": 0.0018001800180018, "conta_debito_automatico_digital": 0.2362236223622362, "plano_troca": 0.0019001900190019003, "portabilidade": 0.013601360136013601, "sem_correspondencia": 0.0278027802780278}, "confidence": 0.387, "input_tokens": 318, "latency_ms": 185.55320400002984} +{"id": "g0013-conta_contestacao-indireto_multiplo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9796, "roaming_cobranca": 0.015, "vas_cancelamento": 0.002, "sem_correspondencia": 0.0034}, "confidence": 0.9171, "input_tokens": 164, "latency_ms": 108.30247100000179} +{"id": "g0013-conta_contestacao-indireto_multiplo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 140, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.1706, "roaming_cobranca": 0.0072, "conta_contestacao": 0.2182, "vas_cancelamento": 0.008, "conta_debito_automatico_digital": 0.0071, "conta_vencimento": 0.0134, "conta_segunda_via": 0.009, "sem_correspondencia": 0.5665}, "confidence": 0.4396, "input_tokens": 262, "latency_ms": 161.37130200002048} +{"id": "g0013-conta_contestacao-indireto_multiplo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 174, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0011001100110011003, "roaming_cobranca": 0.15551555155515553, "conta_contestacao": 0.8422842284228423, "sem_correspondencia": 0.0011001100110011003}, "confidence": 0.6758, "input_tokens": 174, "latency_ms": 117.12326800000028} +{"id": "g0014-conta_explicacao-curto_neutro-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.1281743651269746, "conta_vencimento": 0.008398320335932814, "conta_explicacao": 0.6292741451709658, "conta_pagamento_confirmacao": 0.019296140771845632, "conta_segunda_via": 0.024795040991801638, "conta_debito_automatico_digital": 0.007298540291941612, "plano_consulta": 0.008498300339932015, "sem_correspondencia": 0.17426514697060588}, "confidence": 0.4502, "input_tokens": 230, "latency_ms": 137.45448100002022} +{"id": "g0014-conta_explicacao-curto_neutro-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9417, "conta_pagamento_confirmacao": 0.0007, "conta_contestacao": 0.025, "conta_vencimento": 0.0001, "recarga_saldo": 0.0227, "seguranca_fraude": 0.0024, "conta_segunda_via": 0.0007, "recarga_realizar": 0.0001, "conta_debito_automatico_digital": 0.0001, "plano_consulta": 0.002, "plano_troca": 0.0001, "sem_correspondencia": 0.0044}, "confidence": 0.8794, "input_tokens": 282, "latency_ms": 166.61968699997942} +{"id": "g0014-conta_explicacao-curto_neutro-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"seguranca_fraude": 0.06079392060793921, "plano_consulta": 0.014098590140985901, "roaming_pacote": 0.0006999300069993001, "conta_pagamento_confirmacao": 0.011898810118988102, "conta_explicacao": 0.28577142285771423, "beneficios_consulta": 0.009099090090990901, "conta_segunda_via": 0.011498850114988501, "roaming_duvida": 0.0026997300269973002, "reclamacao_atendimento": 0.0025997400259974, "conta_vencimento": 0.007999200079992, "conta_contestacao": 0.030196980301969805, "conta_debito_automatico_digital": 0.517048295170483, "marketplace_pedido": 0.0106989301069893, "plano_nova_linha": 0.0006999300069993001, "suporte_configuracao": 0.0023997600239976003, "sem_correspondencia": 0.031796820317968204}, "confidence": 0.4826, "input_tokens": 288, "latency_ms": 168.93812799997932} +{"id": "g0014-conta_explicacao-curto_neutro-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"troca_numero": 0.00020000000000000004, "plano_consulta": 0.00020000000000000004, "conta_explicacao": 0.6939000000000001, "bonus_nao_recebido": 0.00020000000000000004, "conta_debito_automatico_digital": 0.18930000000000002, "atendimento_humano": 0.00020000000000000004, "plano_troca": 0.00020000000000000004, "conta_pagamento_confirmacao": 0.0026000000000000003, "desconto_retencao": 0.00020000000000000004, "conta_contestacao": 0.007700000000000001, "conta_vencimento": 0.010900000000000002, "marketplace_compra": 0.00020000000000000004, "conta_segunda_via": 0.06780000000000001, "fidelidade_pontos": 0.006000000000000001, "seguranca_fraude": 0.00020000000000000004, "sem_correspondencia": 0.020200000000000003}, "confidence": 0.6478, "input_tokens": 281, "latency_ms": 167.7994359999957} +{"id": "g0014-conta_explicacao-curto_neutro-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.0009000900090009002, "conta_contestacao": 0.0672067206720672, "conta_explicacao": 0.9227922792279228, "sem_correspondencia": 0.009100910091009102}, "confidence": 0.7799, "input_tokens": 135, "latency_ms": 101.68932500005212} +{"id": "g0014-conta_explicacao-curto_neutro-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8196180381961804, "plano_consulta": 0.06649335066493352, "conta_contestacao": 0.0131986801319868, "sem_correspondencia": 0.10068993100689931}, "confidence": 0.5446, "input_tokens": 135, "latency_ms": 98.16184800001793} +{"id": "g0014-conta_explicacao-curto_neutro-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.0471952804719528, "plano_consulta": 0.0005999400059994001, "conta_contestacao": 0.9500049995000499, "sem_correspondencia": 0.0021997800219978004}, "confidence": 0.8485, "input_tokens": 145, "latency_ms": 100.65172499997743} +{"id": "g0014-conta_explicacao-curto_neutro-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.6249, "plano_consulta": 0.0073, "conta_explicacao": 0.2125, "sem_correspondencia": 0.1553}, "confidence": 0.3161, "input_tokens": 134, "latency_ms": 98.00596100001258} +{"id": "g0014-conta_explicacao-curto_neutro-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"conta_contestacao": 0.0102010201020102, "plano_consulta": 0.7153715371537154, "conta_explicacao": 0.2416241624162416, "sem_correspondencia": 0.0328032803280328}, "confidence": 0.4648, "input_tokens": 136, "latency_ms": 96.27546600000869} +{"id": "g0014-conta_explicacao-curto_neutro-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.08598280343931215, "marketplace_pedido": 0.0014997000599880027, "recarga_realizar": 0.000599880023995201, "conta_contestacao": 0.0013997200559888025, "conta_segunda_via": 0.8211357728454312, "conta_debito_automatico_digital": 0.0022995400919816043, "conta_vencimento": 0.002099580083983204, "bonus_nao_recebido": 0.000599880023995201, "plano_consulta": 0.0002999400119976005, "negociacao_religacao": 0.012497500499900024, "conta_pagamento_confirmacao": 0.0002999400119976005, "seguranca_perda_roubo": 0.0024995000999800047, "cadastro_atualizacao": 0.0002999400119976005, "roaming_duvida": 0.0002999400119976005, "internet_problema_conexao": 0.002199560087982404, "sem_correspondencia": 0.06598680263947213}, "confidence": 0.7479, "input_tokens": 286, "latency_ms": 171.3259809999954} +{"id": "g0014-conta_explicacao-curto_neutro-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"plano_consulta": 0.0029000000000000002, "conta_explicacao": 0.30560000000000004, "seguranca_perda_roubo": 0.0058000000000000005, "conta_segunda_via": 0.005200000000000001, "atendimento_humano": 0.38000000000000006, "conta_debito_automatico_digital": 0.0023000000000000004, "conta_pagamento_confirmacao": 0.004100000000000001, "internet_consumo": 0.009400000000000002, "conta_vencimento": 0.0023000000000000004, "marketplace_compra": 0.010000000000000002, "conta_contestacao": 0.12390000000000001, "sem_correspondencia": 0.14850000000000002}, "confidence": 0.4018, "input_tokens": 276, "latency_ms": 163.74936599999046} +{"id": "g0014-conta_explicacao-curto_neutro-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.4872, "conta_explicacao": 0.1408, "plano_consulta": 0.2892, "sem_correspondencia": 0.0828}, "confidence": 0.1405, "input_tokens": 134, "latency_ms": 94.4517620000056} +{"id": "g0018-conta_explicacao-emocional-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0062006200620062, "plano_consulta": 0.004100410041004101, "conta_debito_automatico_digital": 0.0045004500450045, "conta_explicacao": 0.294029402940294, "conta_contestacao": 0.0463046304630463, "conta_vencimento": 0.0047004700470047005, "conta_segunda_via": 0.009500950095009501, "sem_correspondencia": 0.6306630663066307}, "confidence": 0.5474, "input_tokens": 243, "latency_ms": 148.73242300001266} +{"id": "g0018-conta_explicacao-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0015998400159984002, "conta_vencimento": 0.00019998000199980003, "troca_numero": 0.00029997000299970003, "fidelidade_resgate": 0.00029997000299970003, "parceiros_ofertas": 0.0008999100089991, "conta_pagamento_confirmacao": 0.8572142785721427, "plano_consulta": 0.0010998900109989002, "marketplace_pedido": 0.0008999100089991, "vas_consulta": 0.06919308069193081, "portabilidade": 0.0016998300169983002, "vas_cancelamento": 0.00029997000299970003, "conta_segunda_via": 9.999000099990002e-05, "conta_debito_automatico_digital": 0.00039996000399960006, "suporte_configuracao": 0.0005999400059994001, "conta_contestacao": 0.0016998300169983002, "sem_correspondencia": 0.0634936506349365}, "confidence": 0.7976, "input_tokens": 298, "latency_ms": 172.40918800001737} +{"id": "g0018-conta_explicacao-emocional-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.002, "conta_contestacao": 0.0323, "conta_explicacao": 0.9534, "sem_correspondencia": 0.0123}, "confidence": 0.8392, "input_tokens": 144, "latency_ms": 99.64766699999927} +{"id": "g0018-conta_explicacao-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"fidelidade_pontos": 0.1136886311368863, "suporte_sem_sinal": 0.0008999100089991, "conta_pagamento_confirmacao": 0.001999800019998, "internet_pacote_adicional": 0.0007999200079992001, "marketplace_compra": 0.0011998800119988001, "negociacao_divida": 0.0025997400259974, "fidelidade_resgate": 0.0077992200779922, "conta_debito_automatico_digital": 0.7447255274472553, "cancelamento_linha": 0.0007999200079992001, "plano_consulta": 0.0007999200079992001, "troca_numero": 0.0008999100089991, "conta_contestacao": 0.040995900409959006, "desconto_retencao": 0.029197080291970802, "conta_segunda_via": 0.024497550244975505, "conta_vencimento": 0.0022997700229977, "sem_correspondencia": 0.026797320267973206}, "confidence": 0.6371, "input_tokens": 291, "latency_ms": 178.27743999998802} +{"id": "g0018-conta_explicacao-emocional-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"beneficios_consulta": 0.00010003000900270081, "conta_pagamento_confirmacao": 0.03100930279083725, "conta_explicacao": 0.023006902070621185, "troca_numero": 0.0005001500450135041, "conta_contestacao": 0.006802040612183654, "plano_consulta": 0.004601380414124237, "conta_vencimento": 0.004001200360108033, "seguranca_fraude": 0.005701710513153946, "conta_segunda_via": 0.02250675202560768, "vas_consulta": 0.0013003901170351103, "negociacao_divida": 0.00010003000900270081, "reclamacao_atendimento": 0.00010003000900270081, "conta_debito_automatico_digital": 0.8968690607182154, "vas_contratacao": 0.0018005401620486145, "seguranca_perda_roubo": 0.0007002100630189057, "sem_correspondencia": 0.0009002700810243073}, "confidence": 0.8098, "input_tokens": 306, "latency_ms": 197.50000700003056} +{"id": "g0018-conta_explicacao-emocional-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 0.00020002000200020005, "vas_contratacao": 0.0026002600260026003, "conta_explicacao": 0.28092809280928094, "roaming_cobranca": 0.00030003000300030005, "conta_vencimento": 0.00030003000300030005, "marketplace_pedido": 0.0004000400040004001, "conta_debito_automatico_digital": 0.0013001300130013002, "conta_segunda_via": 0.5650565056505651, "plano_consulta": 0.0004000400040004001, "conta_contestacao": 0.0009000900090009002, "troca_numero": 0.00020002000200020005, "sem_correspondencia": 0.14741474147414743}, "confidence": 0.5946, "input_tokens": 279, "latency_ms": 178.2077880000088} +{"id": "g0018-conta_explicacao-emocional-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8793000000000001, "conta_pagamento_confirmacao": 0.0006000000000000001, "internet_consumo": 0.0008000000000000001, "plano_consulta": 0.0004000000000000001, "conta_segunda_via": 0.0027000000000000006, "cadastro_atualizacao": 0.0005000000000000001, "conta_contestacao": 0.025100000000000004, "recarga_realizar": 0.062400000000000004, "troca_numero": 0.0004000000000000001, "conta_vencimento": 0.0007000000000000001, "plano_troca": 0.00030000000000000003, "seguranca_perda_roubo": 0.0004000000000000001, "conta_debito_automatico_digital": 0.005700000000000001, "parceiros_ofertas": 0.0022000000000000006, "suporte_sem_sinal": 0.00020000000000000004, "sem_correspondencia": 0.018300000000000004}, "confidence": 0.8042, "input_tokens": 294, "latency_ms": 173.75338900001225} +{"id": "g0018-conta_explicacao-emocional-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_segunda_via": 0.038299999999999994, "vas_contratacao": 0.004999999999999999, "conta_explicacao": 0.024699999999999993, "conta_vencimento": 0.0020999999999999994, "plano_consulta": 0.0066999999999999985, "conta_debito_automatico_digital": 0.012699999999999996, "reclamacao_atendimento": 0.7904999999999998, "plano_nova_linha": 0.0066999999999999985, "negociacao_religacao": 0.005899999999999998, "conta_pagamento_confirmacao": 0.010699999999999998, "conta_contestacao": 0.011799999999999996, "sem_correspondencia": 0.08489999999999999}, "confidence": 0.6359, "input_tokens": 289, "latency_ms": 171.083101000022} +{"id": "g0018-conta_explicacao-emocional-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 9.999990000009998e-07, "conta_contestacao": 0.004999995000005, "conta_explicacao": 0.9948990051009947, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9766, "input_tokens": 143, "latency_ms": 106.15707699997756} +{"id": "g0018-conta_explicacao-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"roaming_pacote": 0.0002, "plano_consulta": 0.0003, "conta_vencimento": 0.0002, "vas_cancelamento": 0.0002, "conta_pagamento_confirmacao": 0.9272, "internet_pacote_adicional": 0.0002, "negociacao_religacao": 0.0019, "conta_segunda_via": 0.0038, "recarga_realizar": 0.0002, "conta_debito_automatico_digital": 0.0002, "conta_contestacao": 0.0064, "sem_correspondencia": 0.0592}, "confidence": 0.873, "input_tokens": 284, "latency_ms": 170.65412499999866} +{"id": "g0018-conta_explicacao-emocional-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9957930294487938, "marketplace_compra": 9.999930000489996e-07, "recarga_realizar": 9.999930000489996e-07, "conta_explicacao": 0.0004999965000244998, "plano_troca": 9.999930000489996e-07, "conta_contestacao": 0.0019999860000979993, "plano_consulta": 0.00019999860000979993, "negociacao_divida": 9.999930000489996e-07, "conta_vencimento": 0.00019999860000979993, "negociacao_religacao": 9.999930000489996e-07, "conta_debito_automatico_digital": 0.0004999965000244998, "internet_problema_conexao": 9.999930000489997e-05, "troca_numero": 9.999930000489996e-07, "conta_pagamento_confirmacao": 0.00019999860000979993, "cadastro_atualizacao": 9.999930000489996e-07, "sem_correspondencia": 0.0004999965000244998}, "confidence": 0.9877, "input_tokens": 291, "latency_ms": 172.32670200002076} +{"id": "g0018-conta_explicacao-emocional-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_consulta": 0.0013998600139986002, "recarga_saldo": 0.0034996500349965005, "conta_explicacao": 0.0035996400359964, "conta_contestacao": 0.0020997900209979003, "vas_consulta": 0.012898710128987101, "fidelidade_resgate": 0.0017998200179982, "conta_pagamento_confirmacao": 0.003999600039996, "conta_debito_automatico_digital": 0.0086991300869913, "beneficios_consulta": 0.0012998700129987, "plano_troca": 0.0012998700129987, "portabilidade": 0.0034996500349965005, "conta_vencimento": 0.028697130286971302, "conta_segunda_via": 0.9179082091790821, "suporte_configuracao": 0.0012998700129987, "roaming_duvida": 0.0013998600139986002, "sem_correspondencia": 0.0065993400659934}, "confidence": 0.8339, "input_tokens": 295, "latency_ms": 174.60378399999854} +{"id": "g0019-conta_explicacao-longo_contexto-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 206, "length_bucket": "longo"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9979930140489016, "marketplace_compra": 9.999930000489996e-07, "conta_explicacao": 0.0014999895000734993, "conta_pagamento_confirmacao": 9.999930000489996e-07, "plano_consulta": 9.999930000489996e-07, "cancelamento_linha": 9.999930000489996e-07, "conta_contestacao": 9.999930000489997e-05, "roaming_cobranca": 9.999930000489996e-07, "conta_debito_automatico_digital": 9.999930000489996e-07, "conta_segunda_via": 0.00029999790001469985, "conta_vencimento": 9.999930000489996e-07, "sem_correspondencia": 9.999930000489997e-05}, "confidence": 0.9934, "input_tokens": 315, "latency_ms": 185.07398399998465} +{"id": "g0019-conta_explicacao-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 183, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_duvida": 0.0036003600360036, "plano_consulta": 0.0011001100110011003, "internet_consumo": 0.0115011501150115, "bonus_nao_recebido": 0.0030003000300030005, "conta_debito_automatico_digital": 0.04220422042204221, "vas_contratacao": 0.061706170617061705, "conta_segunda_via": 0.05870587058705871, "internet_pacote_adicional": 0.0031003100310031, "conta_pagamento_confirmacao": 0.0192019201920192, "conta_vencimento": 0.0034003400340034003, "conta_contestacao": 0.0958095809580958, "fidelidade_resgate": 0.23112311231123112, "suporte_sem_sinal": 0.0016001600160016002, "negociacao_religacao": 0.0021002100210021, "portabilidade": 0.4413441344134414, "sem_correspondencia": 0.0205020502050205}, "confidence": 0.3836, "input_tokens": 327, "latency_ms": 202.78859799998372} +{"id": "g0019-conta_explicacao-longo_contexto-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"roaming_pacote": 0.00030000000000000003, "marketplace_compra": 0.0005000000000000001, "fidelidade_pontos": 0.005100000000000001, "conta_vencimento": 0.22350000000000003, "beneficios_consulta": 0.00030000000000000003, "conta_contestacao": 0.010400000000000001, "conta_debito_automatico_digital": 0.7316000000000001, "recarga_saldo": 0.00030000000000000003, "cancelamento_linha": 0.00030000000000000003, "plano_consulta": 0.00030000000000000003, "conta_explicacao": 0.017500000000000005, "marketplace_pedido": 0.0008000000000000001, "bonus_nao_recebido": 0.0022000000000000006, "conta_segunda_via": 0.0009000000000000001, "conta_pagamento_confirmacao": 0.00030000000000000003, "sem_correspondencia": 0.005700000000000001}, "confidence": 0.7177, "input_tokens": 328, "latency_ms": 191.95698200002198} +{"id": "g0019-conta_explicacao-longo_contexto-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.0052, "conta_explicacao": 0.9936, "plano_consulta": 0.0002, "sem_correspondencia": 0.001}, "confidence": 0.9695, "input_tokens": 170, "latency_ms": 111.66800000000876} +{"id": "g0019-conta_explicacao-longo_contexto-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 164, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0034003400340034003, "conta_segunda_via": 0.012601260126012603, "conta_pagamento_confirmacao": 0.0034003400340034003, "plano_consulta": 0.0034003400340034003, "conta_contestacao": 0.051105110511051106, "conta_explicacao": 0.42264226422642265, "conta_vencimento": 0.009400940094009403, "sem_correspondencia": 0.4940494049404941}, "confidence": 0.5086, "input_tokens": 263, "latency_ms": 157.71111999998766} +{"id": "g0019-conta_explicacao-longo_contexto-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 188, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.7118711871187119, "plano_consulta": 0.0012001200120012, "conta_vencimento": 0.0017001700170017002, "conta_segunda_via": 0.0021002100210021, "conta_pagamento_confirmacao": 0.027202720272027203, "conta_debito_automatico_digital": 0.0012001200120012, "conta_contestacao": 0.0353035303530353, "sem_correspondencia": 0.21942194219421943}, "confidence": 0.6003, "input_tokens": 268, "latency_ms": 187.8041179999741} +{"id": "g0019-conta_explicacao-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 190, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.20875824835032994, "conta_debito_automatico_digital": 0.014997000599880024, "plano_consulta": 0.015596880623875225, "seguranca_perda_roubo": 0.01829634073185363, "conta_vencimento": 0.13437312537492502, "conta_segunda_via": 0.0695860827834433, "vas_contratacao": 0.03069386122775445, "conta_pagamento_confirmacao": 0.01839632073585283, "recarga_realizar": 0.015296940611877623, "fidelidade_pontos": 0.016796640671865627, "vas_cancelamento": 0.017996400719856028, "sem_correspondencia": 0.43921215756848636}, "confidence": 0.3039, "input_tokens": 319, "latency_ms": 205.80153899999232} +{"id": "g0019-conta_explicacao-longo_contexto-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_vencimento": 9.999850002249967e-07, "fidelidade_pontos": 9.999850002249967e-07, "internet_pacote_adicional": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "conta_segunda_via": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "plano_consulta": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "conta_explicacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "portabilidade": 9.999850002249967e-07, "roaming_cobranca": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 323, "latency_ms": 211.2731179999514} +{"id": "g0019-conta_explicacao-longo_contexto-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 180, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.1276127612761276, "conta_pagamento_confirmacao": 0.011301130113011301, "conta_vencimento": 0.005600560056005601, "conta_explicacao": 0.741874187418742, "conta_segunda_via": 0.0084008400840084, "conta_debito_automatico_digital": 0.006300630063006301, "plano_consulta": 0.005400540054005401, "sem_correspondencia": 0.09350935093509352}, "confidence": 0.574, "input_tokens": 266, "latency_ms": 160.38599899997052} +{"id": "g0019-conta_explicacao-longo_contexto-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.02909709029097091, "recarga_nao_creditada": 0.00019998000199980009, "conta_explicacao": 0.0015998400159984007, "conta_debito_automatico_digital": 0.00019998000199980009, "conta_vencimento": 0.0002999700029997001, "conta_pagamento_confirmacao": 0.00019998000199980009, "conta_contestacao": 0.9668033196680335, "internet_consumo": 0.00019998000199980009, "plano_consulta": 0.00019998000199980009, "cancelamento_linha": 0.00019998000199980009, "atendimento_humano": 0.00019998000199980009, "sem_correspondencia": 0.0007999200079992003}, "confidence": 0.9335, "input_tokens": 308, "latency_ms": 185.48512400002437} +{"id": "g0019-conta_explicacao-longo_contexto-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0238, "plano_consulta": 0.0207, "conta_explicacao": 0.3957, "sem_correspondencia": 0.5598}, "confidence": 0.3789, "input_tokens": 167, "latency_ms": 110.90522299997474} +{"id": "g0019-conta_explicacao-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.7215556888622274, "fidelidade_pontos": 0.0008998200359928013, "conta_contestacao": 0.11377724455108976, "suporte_chip_esim": 0.12187562487502497, "suporte_sem_sinal": 0.0005998800239952008, "plano_consulta": 0.0005998800239952008, "conta_debito_automatico_digital": 0.005998800239952008, "desconto_retencao": 0.0008998200359928013, "vas_contratacao": 0.017696460707858425, "internet_problema_conexao": 0.0008998200359928013, "internet_pacote_adicional": 0.006098780243951209, "vas_cancelamento": 0.0007998400319936011, "seguranca_perda_roubo": 0.001399720055988802, "conta_segunda_via": 0.0005998800239952008, "conta_pagamento_confirmacao": 0.0005998800239952008, "sem_correspondencia": 0.005698860227954408}, "confidence": 0.6565, "input_tokens": 328, "latency_ms": 193.20776800003614} +{"id": "g0025-conta_vencimento-emocional-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9999969997089717, "conta_segunda_via": 1.0000970094099127e-06, "conta_contestacao": 1.0000970094099127e-06, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9993, "input_tokens": 171, "latency_ms": 113.58286600000156} +{"id": "g0025-conta_vencimento-emocional-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 1.0001860346024356e-06, "conta_vencimento": 0.9997859601885947, "suporte_chip_esim": 1.0001860346024356e-06, "portabilidade": 1.0001860346024356e-06, "beneficios_consulta": 1.0001860346024356e-06, "internet_pacote_adicional": 1.0001860346024356e-06, "conta_explicacao": 1.0001860346024356e-06, "cancelamento_linha": 1.0001860346024356e-06, "negociacao_religacao": 1.0001860346024356e-06, "conta_segunda_via": 1.0001860346024356e-06, "vas_consulta": 1.0001860346024356e-06, "fidelidade_resgate": 1.0001860346024356e-06, "conta_debito_automatico_digital": 1.0001860346024356e-06, "desconto_retencao": 1.0001860346024356e-06, "conta_contestacao": 1.0001860346024356e-06, "sem_correspondencia": 0.00020003720692048714}, "confidence": 0.9987, "input_tokens": 316, "latency_ms": 188.8422490000039} +{"id": "g0025-conta_vencimento-emocional-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 145, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "conta_vencimento": 0.9999890001209993, "negociacao_divida": 9.999890001209994e-07, "internet_pacote_adicional": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "suporte_configuracao": 9.999890001209994e-07, "vas_contratacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 316, "latency_ms": 187.58682499998258} +{"id": "g0025-conta_vencimento-emocional-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.8077000000000002, "cadastro_atualizacao": 0.00040000000000000013, "seguranca_perda_roubo": 0.0006000000000000001, "conta_explicacao": 0.0005000000000000001, "vas_cancelamento": 0.00030000000000000003, "desconto_retencao": 0.00030000000000000003, "reclamacao_atendimento": 0.00030000000000000003, "parceiros_ofertas": 0.0027000000000000006, "conta_debito_automatico_digital": 0.0010000000000000002, "conta_pagamento_confirmacao": 0.00030000000000000003, "conta_contestacao": 0.0006000000000000001, "marketplace_compra": 0.17790000000000003, "suporte_chip_esim": 0.0015000000000000005, "suporte_configuracao": 0.0014000000000000002, "conta_segunda_via": 0.0010000000000000002, "sem_correspondencia": 0.003500000000000001}, "confidence": 0.7931, "input_tokens": 314, "latency_ms": 188.31043999995245} +{"id": "g0025-conta_vencimento-emocional-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 137, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 1.0000910082817536e-06, "plano_nova_linha": 1.0000910082817536e-06, "conta_vencimento": 0.9994909536767845, "conta_debito_automatico_digital": 1.0000910082817536e-06, "conta_contestacao": 0.00010000910082817537, "conta_segunda_via": 1.0000910082817536e-06, "fidelidade_pontos": 1.0000910082817536e-06, "desconto_retencao": 1.0000910082817536e-06, "conta_pagamento_confirmacao": 1.0000910082817536e-06, "conta_explicacao": 1.0000910082817536e-06, "marketplace_pedido": 1.0000910082817536e-06, "sem_correspondencia": 0.0004000364033127015}, "confidence": 0.9976, "input_tokens": 297, "latency_ms": 180.68678399998817} +{"id": "g0025-conta_vencimento-emocional-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 128, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9978, "conta_contestacao": 0.0019, "conta_segunda_via": 0.0001, "sem_correspondencia": 0.0002}, "confidence": 0.9877, "input_tokens": 163, "latency_ms": 107.77166299999408} +{"id": "g0025-conta_vencimento-emocional-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9973862498537077, "recarga_saldo": 1.0002870823926463e-06, "conta_contestacao": 1.0002870823926463e-06, "marketplace_compra": 0.002400688997742351, "troca_numero": 1.0002870823926463e-06, "bonus_nao_recebido": 1.0002870823926463e-06, "marketplace_pedido": 1.0002870823926463e-06, "conta_explicacao": 1.0002870823926463e-06, "internet_pacote_adicional": 1.0002870823926463e-06, "atendimento_humano": 1.0002870823926463e-06, "conta_pagamento_confirmacao": 1.0002870823926463e-06, "conta_debito_automatico_digital": 1.0002870823926463e-06, "fidelidade_resgate": 1.0002870823926463e-06, "conta_segunda_via": 1.0002870823926463e-06, "parceiros_ofertas": 1.0002870823926463e-06, "sem_correspondencia": 0.00020005741647852928}, "confidence": 0.9922, "input_tokens": 310, "latency_ms": 189.11589800001138} +{"id": "g0025-conta_vencimento-emocional-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 9.999940000359995e-07, "desconto_retencao": 9.999940000359995e-07, "conta_vencimento": 0.9997940012359924, "conta_debito_automatico_digital": 9.999940000359995e-07, "conta_segunda_via": 9.999940000359995e-07, "conta_contestacao": 9.999940000359995e-07, "conta_pagamento_confirmacao": 9.999940000359995e-07, "sem_correspondencia": 0.00019999880000719992}, "confidence": 0.9991, "input_tokens": 250, "latency_ms": 151.3180730000272} +{"id": "g0025-conta_vencimento-emocional-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"beneficios_consulta": 1.0001890357277524e-06, "conta_explicacao": 1.0001890357277524e-06, "reclamacao_atendimento": 1.0001890357277524e-06, "plano_consulta": 1.0001890357277524e-06, "conta_pagamento_confirmacao": 1.0001890357277524e-06, "conta_contestacao": 1.0001890357277524e-06, "conta_segunda_via": 1.0001890357277524e-06, "conta_debito_automatico_digital": 1.0001890357277524e-06, "portabilidade": 1.0001890357277524e-06, "seguranca_perda_roubo": 1.0001890357277524e-06, "conta_vencimento": 0.999988997920607, "sem_correspondencia": 1.0001890357277524e-06}, "confidence": 0.9989, "input_tokens": 307, "latency_ms": 180.49422900003265} +{"id": "g0025-conta_vencimento-emocional-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 9.999970000090002e-07, "conta_vencimento": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 159, "latency_ms": 110.47191000000112} +{"id": "g0025-conta_vencimento-emocional-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0132986701329867, "conta_debito_automatico_digital": 0.012898710128987101, "internet_consumo": 0.0208979102089791, "conta_segunda_via": 0.012898710128987101, "conta_explicacao": 0.013098690130986902, "conta_contestacao": 0.013498650134986502, "conta_vencimento": 0.8999100089991001, "sem_correspondencia": 0.013498650134986502}, "confidence": 0.7508, "input_tokens": 256, "latency_ms": 150.39889800004858} +{"id": "g0025-conta_vencimento-emocional-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9962000000000002, "conta_pagamento_confirmacao": 0.00030000000000000003, "conta_segunda_via": 0.00030000000000000003, "roaming_pacote": 0.00030000000000000003, "conta_contestacao": 0.00040000000000000013, "conta_debito_automatico_digital": 0.00030000000000000003, "conta_explicacao": 0.0015000000000000005, "sem_correspondencia": 0.0007000000000000001}, "confidence": 0.9849, "input_tokens": 255, "latency_ms": 154.98769699996728} +{"id": "g0026-conta_vencimento-longo_contexto-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9982000000000001, "conta_segunda_via": 0.0005000000000000001, "conta_contestacao": 0.0005000000000000001, "sem_correspondencia": 0.0008000000000000001}, "confidence": 0.989, "input_tokens": 164, "latency_ms": 106.59675900001275} +{"id": "g0026-conta_vencimento-longo_contexto-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0038000000000000004, "conta_vencimento": 0.9678000000000001, "cadastro_atualizacao": 0.004400000000000001, "conta_contestacao": 0.004400000000000001, "conta_explicacao": 0.004400000000000001, "conta_debito_automatico_digital": 0.004700000000000001, "conta_segunda_via": 0.004400000000000001, "sem_correspondencia": 0.006100000000000001}, "confidence": 0.9016, "input_tokens": 257, "latency_ms": 161.75366300001315} +{"id": "g0026-conta_vencimento-longo_contexto-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.8920892089208923, "recarga_nao_creditada": 0.045704570457045714, "negociacao_divida": 0.0012001200120012002, "recarga_realizar": 0.0012001200120012002, "conta_debito_automatico_digital": 0.0011001100110011005, "conta_contestacao": 0.0012001200120012002, "plano_consulta": 0.038603860386038615, "seguranca_perda_roubo": 0.0013001300130013004, "conta_explicacao": 0.0012001200120012002, "roaming_pacote": 0.0011001100110011005, "seguranca_fraude": 0.0023002300230023005, "conta_segunda_via": 0.0012001200120012002, "parceiros_ofertas": 0.0012001200120012002, "internet_problema_conexao": 0.007800780078007802, "conta_pagamento_confirmacao": 0.0012001200120012002, "sem_correspondencia": 0.0016001600160016006}, "confidence": 0.8157, "input_tokens": 313, "latency_ms": 186.01319399999738} +{"id": "g0026-conta_vencimento-longo_contexto-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0008000800080008001, "conta_pagamento_confirmacao": 0.0008000800080008001, "conta_contestacao": 0.0008000800080008001, "conta_debito_automatico_digital": 0.0009000900090009, "conta_vencimento": 0.9941994199419941, "conta_segunda_via": 0.0009000900090009, "suporte_chip_esim": 0.0008000800080008001, "sem_correspondencia": 0.0008000800080008001}, "confidence": 0.9771, "input_tokens": 265, "latency_ms": 156.88968099999556} +{"id": "g0026-conta_vencimento-longo_contexto-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0038011137263218122, "seguranca_fraude": 0.00020005861717483224, "conta_debito_automatico_digital": 1.000293085874161e-06, "beneficios_consulta": 0.00010002930858741612, "plano_troca": 1.000293085874161e-06, "cancelamento_linha": 1.000293085874161e-06, "conta_vencimento": 0.9602813624391946, "conta_pagamento_confirmacao": 0.029208558107525505, "portabilidade": 0.00020005861717483224, "suporte_sem_sinal": 1.000293085874161e-06, "conta_contestacao": 1.000293085874161e-06, "roaming_cobranca": 0.0057016705894827185, "conta_segunda_via": 0.0004001172343496645, "negociacao_divida": 1.000293085874161e-06, "cadastro_atualizacao": 1.000293085874161e-06, "sem_correspondencia": 0.00010002930858741612}, "confidence": 0.9264, "input_tokens": 310, "latency_ms": 188.68397200003528} +{"id": "g0026-conta_vencimento-longo_contexto-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.00010002870823926464, "vas_consulta": 1.0002870823926463e-06, "suporte_sem_sinal": 1.0002870823926463e-06, "troca_numero": 1.0002870823926463e-06, "fidelidade_pontos": 1.0002870823926463e-06, "cadastro_atualizacao": 1.0002870823926463e-06, "conta_vencimento": 0.9982865082278611, "internet_pacote_adicional": 1.0002870823926463e-06, "conta_segunda_via": 1.0002870823926463e-06, "conta_debito_automatico_digital": 1.0002870823926463e-06, "recarga_saldo": 1.0002870823926463e-06, "seguranca_fraude": 1.0002870823926463e-06, "conta_contestacao": 1.0002870823926463e-06, "internet_problema_conexao": 0.0016004593318282342, "conta_pagamento_confirmacao": 1.0002870823926463e-06, "sem_correspondencia": 1.0002870823926463e-06}, "confidence": 0.9939, "input_tokens": 310, "latency_ms": 178.5346910000385} +{"id": "g0026-conta_vencimento-longo_contexto-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"suporte_sem_sinal": 9.999930000489998e-07, "conta_segunda_via": 9.999930000489998e-07, "conta_explicacao": 9.999930000489998e-07, "conta_debito_automatico_digital": 9.999930000489998e-07, "conta_pagamento_confirmacao": 9.999930000489998e-07, "conta_vencimento": 0.9999930000489998, "conta_contestacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 255, "latency_ms": 155.567541000039} +{"id": "g0026-conta_vencimento-longo_contexto-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9959995999599961, "conta_segunda_via": 0.0011001100110011003, "conta_contestacao": 0.0015001500150015003, "sem_correspondencia": 0.0014001400140014003}, "confidence": 0.9777, "input_tokens": 154, "latency_ms": 101.55568200002563} +{"id": "g0026-conta_vencimento-longo_contexto-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_debito_automatico_digital": 0.0317, "seguranca_fraude": 0.0949, "conta_contestacao": 0.0117, "reclamacao_atendimento": 0.0048, "conta_explicacao": 0.0144, "conta_pagamento_confirmacao": 0.0045, "conta_segunda_via": 0.0046, "internet_consumo": 0.0046, "conta_vencimento": 0.8147, "plano_consulta": 0.0049, "internet_problema_conexao": 0.0046, "sem_correspondencia": 0.0046}, "confidence": 0.6829, "input_tokens": 307, "latency_ms": 186.18216499999107} +{"id": "g0026-conta_vencimento-longo_contexto-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0072, "conta_explicacao": 0.0102, "conta_contestacao": 0.0065, "conta_pagamento_confirmacao": 0.0061, "fidelidade_resgate": 0.0062, "conta_debito_automatico_digital": 0.0062, "conta_vencimento": 0.95, "sem_correspondencia": 0.0076}, "confidence": 0.8581, "input_tokens": 259, "latency_ms": 157.20085200001677} +{"id": "g0026-conta_vencimento-longo_contexto-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_vencimento": 0.014702940588117623, "conta_contestacao": 0.004600920184036807, "seguranca_perda_roubo": 0.025205041008201638, "portabilidade": 0.0005001000200040008, "atendimento_humano": 0.00010002000400080016, "desconto_retencao": 0.00010002000400080016, "internet_problema_conexao": 0.00020004000800160032, "beneficios_consulta": 0.00010002000400080016, "conta_explicacao": 0.00010002000400080016, "suporte_sem_sinal": 0.00010002000400080016, "conta_debito_automatico_digital": 0.00010002000400080016, "bonus_nao_recebido": 0.00010002000400080016, "conta_segunda_via": 0.9537907581516303, "conta_pagamento_confirmacao": 0.00010002000400080016, "marketplace_pedido": 0.00010002000400080016, "sem_correspondencia": 0.00010002000400080016}, "confidence": 0.9129, "input_tokens": 312, "latency_ms": 184.75456599998097} +{"id": "g0026-conta_vencimento-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.298, "conta_contestacao": 0.0368, "conta_segunda_via": 0.1324, "sem_correspondencia": 0.5328}, "confidence": 0.217, "input_tokens": 167, "latency_ms": 112.38042700000506} +{"id": "g0027-conta_vencimento-indireto_multiplo-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9635, "suporte_chip_esim": 0.0028, "conta_contestacao": 0.0032, "conta_pagamento_confirmacao": 0.0028, "conta_segunda_via": 0.0028, "conta_explicacao": 0.0149, "conta_debito_automatico_digital": 0.0032, "sem_correspondencia": 0.0068}, "confidence": 0.8949, "input_tokens": 272, "latency_ms": 159.7915090000015} +{"id": "g0027-conta_vencimento-indireto_multiplo-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0002, "reclamacao_atendimento": 0.0002, "portabilidade": 0.0007, "conta_contestacao": 0.001, "cadastro_atualizacao": 0.0098, "seguranca_fraude": 0.0004, "conta_debito_automatico_digital": 0.0002, "bonus_nao_recebido": 0.0002, "marketplace_pedido": 0.0004, "conta_explicacao": 0.0002, "negociacao_divida": 0.0002, "conta_segunda_via": 0.0002, "beneficios_consulta": 0.0002, "fidelidade_pontos": 0.0001, "conta_vencimento": 0.9854, "sem_correspondencia": 0.0006}, "confidence": 0.9651, "input_tokens": 302, "latency_ms": 184.28209899997228} +{"id": "g0027-conta_vencimento-indireto_multiplo-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 171, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.0016003200640128028, "conta_segunda_via": 0.010102020404080817, "conta_debito_automatico_digital": 0.002000400080016003, "conta_vencimento": 0.7119423884776956, "conta_explicacao": 0.01740348069613923, "recarga_nao_creditada": 0.006101220244048811, "seguranca_perda_roubo": 0.020204040808161634, "conta_contestacao": 0.013302660532106422, "suporte_configuracao": 0.0018003600720144029, "internet_problema_conexao": 0.19573914782956595, "conta_pagamento_confirmacao": 0.0015003000600120025, "sem_correspondencia": 0.01830366073214643}, "confidence": 0.6124, "input_tokens": 305, "latency_ms": 179.5789629999831} +{"id": "g0027-conta_vencimento-indireto_multiplo-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "conta_vencimento": 0.999993000049, "conta_debito_automatico_digital": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 259, "latency_ms": 162.79365599996254} +{"id": "g0027-conta_vencimento-indireto_multiplo-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.022002200220022004, "bonus_nao_recebido": 0.023202320232023205, "conta_vencimento": 0.5259525952595261, "conta_pagamento_confirmacao": 0.022902290229022904, "conta_contestacao": 0.022602260226022602, "conta_explicacao": 0.021602160216021606, "marketplace_compra": 0.022002200220022004, "conta_segunda_via": 0.021602160216021606, "recarga_nao_creditada": 0.021602160216021606, "suporte_sem_sinal": 0.022202220222022204, "conta_debito_automatico_digital": 0.0215021502150215, "sem_correspondencia": 0.25282528252825287}, "confidence": 0.3847, "input_tokens": 299, "latency_ms": 182.3285409999471} +{"id": "g0027-conta_vencimento-indireto_multiplo-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"marketplace_pedido": 9.999890001209987e-07, "conta_segunda_via": 9.999890001209987e-07, "conta_explicacao": 9.999890001209987e-07, "conta_contestacao": 9.999890001209987e-07, "seguranca_fraude": 9.999890001209987e-07, "troca_numero": 9.999890001209987e-07, "conta_debito_automatico_digital": 9.999890001209987e-07, "conta_pagamento_confirmacao": 9.999890001209987e-07, "recarga_nao_creditada": 9.999890001209987e-07, "plano_nova_linha": 9.999890001209987e-07, "conta_vencimento": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 185.65190900000061} +{"id": "g0027-conta_vencimento-indireto_multiplo-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0139, "internet_pacote_adicional": 0.0041, "plano_consulta": 0.0056, "beneficios_consulta": 0.0052, "suporte_chip_esim": 0.004, "vas_consulta": 0.004, "conta_debito_automatico_digital": 0.0071, "recarga_realizar": 0.004, "conta_pagamento_confirmacao": 0.0029, "reclamacao_atendimento": 0.0038, "conta_contestacao": 0.0043, "negociacao_divida": 0.0432, "conta_vencimento": 0.8879, "conta_segunda_via": 0.0039, "suporte_sem_sinal": 0.0019, "sem_correspondencia": 0.0042}, "confidence": 0.7839, "input_tokens": 315, "latency_ms": 187.30268100000558} +{"id": "g0027-conta_vencimento-indireto_multiplo-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_contestacao": 0.0009000900090008999, "suporte_configuracao": 0.0009000900090008999, "conta_pagamento_confirmacao": 0.0009000900090008999, "conta_vencimento": 0.9901990199019901, "conta_segunda_via": 0.0009000900090008999, "vas_contratacao": 0.0008000800080008, "conta_explicacao": 0.0009000900090008999, "bonus_nao_recebido": 0.0009000900090008999, "conta_debito_automatico_digital": 0.0009000900090008999, "fidelidade_pontos": 0.0009000900090008999, "internet_problema_conexao": 0.0009000900090008999, "sem_correspondencia": 0.0009000900090008999}, "confidence": 0.968, "input_tokens": 298, "latency_ms": 175.83125100003372} +{"id": "g0027-conta_vencimento-indireto_multiplo-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9997, "conta_segunda_via": 0.0001, "conta_contestacao": 0.0001, "sem_correspondencia": 0.0001}, "confidence": 0.9979, "input_tokens": 162, "latency_ms": 106.6123499999776} +{"id": "g0027-conta_vencimento-indireto_multiplo-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 168, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"vas_cancelamento": 0.00010002000400080016, "recarga_nao_creditada": 0.00010002000400080016, "seguranca_perda_roubo": 0.00010002000400080016, "marketplace_compra": 0.00010002000400080016, "vas_consulta": 0.00010002000400080016, "cadastro_atualizacao": 0.00010002000400080016, "seguranca_fraude": 0.00010002000400080016, "conta_vencimento": 0.13202640528105622, "conta_pagamento_confirmacao": 0.00010002000400080016, "roaming_pacote": 0.00010002000400080016, "conta_contestacao": 0.00010002000400080016, "negociacao_religacao": 0.003700740148029606, "conta_segunda_via": 0.8629725945189037, "conta_debito_automatico_digital": 0.00010002000400080016, "conta_explicacao": 0.00010002000400080016, "sem_correspondencia": 0.00010002000400080016}, "confidence": 0.8453, "input_tokens": 317, "latency_ms": 182.35731699996904} +{"id": "g0027-conta_vencimento-indireto_multiplo-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.0018998100189981002, "conta_pagamento_confirmacao": 0.0015998400159984002, "conta_segunda_via": 0.0017998200179982, "conta_contestacao": 0.0015998400159984002, "conta_debito_automatico_digital": 0.041695830416958304, "seguranca_fraude": 0.0022997700229977, "conta_vencimento": 0.9032096790320968, "conta_explicacao": 0.0187981201879812, "marketplace_pedido": 0.0015998400159984002, "suporte_sem_sinal": 0.0015998400159984002, "parceiros_ofertas": 0.004299570042995701, "cadastro_atualizacao": 0.0015998400159984002, "internet_consumo": 0.011198880111988802, "marketplace_compra": 0.001999800019998, "negociacao_divida": 0.0020997900209979003, "sem_correspondencia": 0.0026997300269973002}, "confidence": 0.8188, "input_tokens": 303, "latency_ms": 191.1170110000171} +{"id": "g0027-conta_vencimento-indireto_multiplo-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 187, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 9.999970000090002e-07, "conta_vencimento": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 168, "latency_ms": 126.0079209999958} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"recarga_realizar": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "reclamacao_atendimento": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "conta_debito_automatico_digital": 0.9999850002249969, "conta_contestacao": 9.99985000224997e-07, "seguranca_fraude": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 0.9999, "input_tokens": 313, "latency_ms": 189.85947400000214} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.015098490150984903, "recarga_realizar": 0.07529247075292471, "conta_explicacao": 0.08959104089591041, "conta_contestacao": 0.0354964503549645, "conta_pagamento_confirmacao": 0.011998800119988001, "conta_segunda_via": 0.09099090090990901, "conta_debito_automatico_digital": 0.08679132086791322, "sem_correspondencia": 0.5947405259474052}, "confidence": 0.334, "input_tokens": 254, "latency_ms": 150.90506299998196} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 121, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 1.0003871498269827e-06, "conta_pagamento_confirmacao": 1.0003871498269827e-06, "conta_segunda_via": 1.0003871498269827e-06, "conta_explicacao": 1.0003871498269827e-06, "internet_pacote_adicional": 1.0003871498269827e-06, "conta_debito_automatico_digital": 0.9979862206673981, "plano_consulta": 1.0003871498269827e-06, "conta_contestacao": 1.0003871498269827e-06, "negociacao_religacao": 0.001200464579792379, "suporte_sem_sinal": 1.0003871498269827e-06, "marketplace_pedido": 1.0003871498269827e-06, "conta_vencimento": 1.0003871498269827e-06, "reclamacao_atendimento": 1.0003871498269827e-06, "seguranca_fraude": 0.0008003097198615863, "cadastro_atualizacao": 1.0003871498269827e-06, "sem_correspondencia": 1.0003871498269827e-06}, "confidence": 0.9925, "input_tokens": 303, "latency_ms": 183.00554600000396} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9993000000000001, "conta_contestacao": 0.00030000000000000003, "conta_segunda_via": 0.00030000000000000003, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9952, "input_tokens": 171, "latency_ms": 110.92070700004797} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 9.99986000195998e-05, "reclamacao_atendimento": 9.99986000195998e-07, "suporte_sem_sinal": 9.99986000195998e-07, "desconto_retencao": 9.99986000195998e-07, "conta_explicacao": 9.99986000195998e-07, "plano_consulta": 9.99986000195998e-07, "conta_debito_automatico_digital": 0.9998860015959784, "roaming_cobranca": 9.99986000195998e-07, "conta_contestacao": 9.99986000195998e-07, "conta_vencimento": 9.99986000195998e-07, "roaming_pacote": 9.99986000195998e-07, "suporte_chip_esim": 9.99986000195998e-07, "plano_troca": 9.99986000195998e-07, "portabilidade": 9.99986000195998e-07, "conta_pagamento_confirmacao": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9997, "input_tokens": 316, "latency_ms": 183.4925710000448} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"desconto_retencao": 0.02030609182754826, "seguranca_perda_roubo": 0.3528058417525258, "portabilidade": 0.0078023407022106625, "plano_nova_linha": 0.0007002100630189057, "vas_cancelamento": 0.01600480144043213, "conta_pagamento_confirmacao": 0.0007002100630189057, "conta_vencimento": 0.005801740522156647, "conta_contestacao": 0.13544063218965688, "conta_explicacao": 0.05061518455536661, "fidelidade_resgate": 0.0030009002700810243, "cancelamento_linha": 0.054216264879463835, "atendimento_humano": 0.0007002100630189057, "conta_segunda_via": 0.00980294088226468, "suporte_sem_sinal": 0.0007002100630189057, "conta_debito_automatico_digital": 0.020206061818545562, "sem_correspondencia": 0.3211963589076723}, "confidence": 0.3912, "input_tokens": 302, "latency_ms": 179.750748999993} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 0.0003000600120024005, "fidelidade_resgate": 0.0003000600120024005, "bonus_nao_recebido": 0.0003000600120024005, "suporte_chip_esim": 0.0016003200640128028, "vas_contratacao": 0.0017003400680136028, "reclamacao_atendimento": 0.0003000600120024005, "conta_vencimento": 0.0003000600120024005, "vas_cancelamento": 0.0003000600120024005, "conta_pagamento_confirmacao": 0.0003000600120024005, "fidelidade_pontos": 0.0003000600120024005, "roaming_pacote": 0.0011002200440088019, "conta_segunda_via": 0.0003000600120024005, "conta_contestacao": 0.0003000600120024005, "cadastro_atualizacao": 0.0031006201240248053, "conta_debito_automatico_digital": 0.9891978395679136, "sem_correspondencia": 0.0003000600120024005}, "confidence": 0.9691, "input_tokens": 305, "latency_ms": 177.3206570000525} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_vencimento": 0.13938606139386064, "internet_problema_conexao": 0.015698430156984303, "bonus_nao_recebido": 0.0002999700029997001, "negociacao_divida": 0.004399560043995602, "conta_contestacao": 0.0002999700029997001, "conta_segunda_via": 0.04449555044495551, "internet_consumo": 0.0010998900109989004, "vas_contratacao": 0.021497850214978506, "plano_consulta": 9.999000099990004e-05, "conta_debito_automatico_digital": 0.04299570042995701, "conta_explicacao": 0.00019998000199980009, "conta_pagamento_confirmacao": 9.999000099990004e-05, "portabilidade": 9.999000099990004e-05, "marketplace_compra": 9.999000099990004e-05, "vas_cancelamento": 0.7288271172882713, "sem_correspondencia": 0.00039996000399960017}, "confidence": 0.6497, "input_tokens": 307, "latency_ms": 191.03924399996686} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_problema_conexao": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "vas_consulta": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "conta_debito_automatico_digital": 0.9999850002249974, "conta_contestacao": 9.999850002249973e-07, "conta_vencimento": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "plano_troca": 9.999850002249973e-07, "atendimento_humano": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "roaming_cobranca": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 311, "latency_ms": 195.89668200001142} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 125, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.047700000000000006, "conta_explicacao": 0.09810000000000002, "conta_vencimento": 0.022400000000000003, "suporte_configuracao": 0.04240000000000001, "conta_segunda_via": 0.043500000000000004, "conta_pagamento_confirmacao": 0.023300000000000005, "conta_debito_automatico_digital": 0.6758000000000001, "sem_correspondencia": 0.04680000000000001}, "confidence": 0.4114, "input_tokens": 258, "latency_ms": 153.67141299998366} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0006000600060006001, "conta_explicacao": 0.00010001000100010003, "parceiros_ofertas": 0.00030003000300030005, "conta_segunda_via": 0.0007000700070007002, "conta_debito_automatico_digital": 0.9970997099709972, "internet_pacote_adicional": 0.00030003000300030005, "conta_pagamento_confirmacao": 0.00010001000100010003, "beneficios_consulta": 0.00010001000100010003, "roaming_cobranca": 0.00010001000100010003, "conta_vencimento": 0.00010001000100010003, "plano_troca": 0.00010001000100010003, "sem_correspondencia": 0.0004000400040004001}, "confidence": 0.9891, "input_tokens": 297, "latency_ms": 174.07865299998093} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_pacote": 0.010697860427914417, "suporte_sem_sinal": 9.998000399920017e-05, "bonus_nao_recebido": 0.0003999200159968007, "recarga_saldo": 9.998000399920017e-05, "conta_explicacao": 9.998000399920017e-05, "seguranca_perda_roubo": 0.9426114777044591, "seguranca_fraude": 0.015696860627874423, "beneficios_consulta": 9.998000399920017e-05, "conta_vencimento": 0.00019996000799840034, "conta_segunda_via": 0.012997400519896021, "marketplace_pedido": 0.001799640071985603, "internet_consumo": 0.00029994001199760045, "conta_contestacao": 9.998000399920017e-05, "conta_debito_automatico_digital": 0.014197160567886424, "conta_pagamento_confirmacao": 9.998000399920017e-05, "sem_correspondencia": 0.0004999000199960008}, "confidence": 0.8871, "input_tokens": 310, "latency_ms": 178.0510829999571} +{"id": "g0032-conta_debito_automatico_digital-emocional-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"bonus_nao_recebido": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "troca_numero": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "conta_debito_automatico_digital": 0.9999850002249969, "parceiros_ofertas": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 295, "latency_ms": 175.32803499994998} +{"id": "g0032-conta_debito_automatico_digital-emocional-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 105, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"troca_numero": 0.1621, "conta_vencimento": 0.0077, "parceiros_ofertas": 0.0307, "suporte_sem_sinal": 0.0265, "suporte_chip_esim": 0.007, "conta_segunda_via": 0.0286, "conta_explicacao": 0.141, "conta_pagamento_confirmacao": 0.0065, "negociacao_divida": 0.0063, "conta_debito_automatico_digital": 0.3571, "conta_contestacao": 0.02, "sem_correspondencia": 0.2065}, "confidence": 0.2819, "input_tokens": 286, "latency_ms": 181.93473499997026} +{"id": "g0032-conta_debito_automatico_digital-emocional-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"parceiros_ofertas": 9.999890001209992e-07, "conta_pagamento_confirmacao": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "conta_debito_automatico_digital": 0.9999890001209991, "conta_segunda_via": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "vas_consulta": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 279, "latency_ms": 165.8767780000403} +{"id": "g0032-conta_debito_automatico_digital-emocional-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_compra": 9.999850002249973e-07, "roaming_duvida": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "conta_debito_automatico_digital": 0.9999850002249974, "plano_troca": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "conta_vencimento": 9.999850002249973e-07, "reclamacao_atendimento": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 293, "latency_ms": 173.1297830000358} +{"id": "g0032-conta_debito_automatico_digital-emocional-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.012398760123987601, "conta_debito_automatico_digital": 0.978002199780022, "conta_segunda_via": 0.004899510048995101, "sem_correspondencia": 0.0046995300469953}, "confidence": 0.9083, "input_tokens": 155, "latency_ms": 109.34091800004353} +{"id": "g0032-conta_debito_automatico_digital-emocional-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.7478252174782521, "conta_debito_automatico_digital": 0.22157784221577842, "atendimento_humano": 0.0006999300069993001, "conta_explicacao": 0.0004999500049995, "conta_contestacao": 0.0007999200079992001, "roaming_cobranca": 0.0011998800119988001, "seguranca_perda_roubo": 0.012898710128987101, "conta_pagamento_confirmacao": 0.00039996000399960006, "internet_problema_conexao": 0.0004999500049995, "conta_vencimento": 0.011398860113988602, "negociacao_divida": 0.000999900009999, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.7173, "input_tokens": 286, "latency_ms": 171.62669999999025} +{"id": "g0032-conta_debito_automatico_digital-emocional-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "conta_debito_automatico_digital": 0.999993000049, "conta_explicacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 246, "latency_ms": 151.11262600004238} +{"id": "g0032-conta_debito_automatico_digital-emocional-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.037000000000000005, "conta_segunda_via": 0.006500000000000001, "conta_explicacao": 0.0012000000000000001, "conta_debito_automatico_digital": 0.9401000000000002, "conta_vencimento": 0.0015000000000000002, "conta_pagamento_confirmacao": 0.0012000000000000001, "plano_consulta": 0.0011000000000000003, "sem_correspondencia": 0.011400000000000002}, "confidence": 0.8572, "input_tokens": 238, "latency_ms": 149.78461599997672} +{"id": "g0032-conta_debito_automatico_digital-emocional-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9979997999799981, "conta_segunda_via": 0.0011001100110011003, "conta_contestacao": 0.00020002000200020005, "vas_consulta": 0.00010001000100010003, "conta_pagamento_confirmacao": 0.00010001000100010003, "conta_explicacao": 0.00010001000100010003, "conta_vencimento": 0.00010001000100010003, "sem_correspondencia": 0.00030003000300030005}, "confidence": 0.9911, "input_tokens": 236, "latency_ms": 145.22673400000485} +{"id": "g0032-conta_debito_automatico_digital-emocional-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_pacote_adicional": 0.012098790120987898, "conta_segunda_via": 0.012298770122987699, "conta_debito_automatico_digital": 0.9070092990700929, "conta_pagamento_confirmacao": 0.012098790120987898, "conta_contestacao": 0.011798820117988199, "conta_explicacao": 0.011798820117988199, "conta_vencimento": 0.0116988301169883, "sem_correspondencia": 0.021197880211978798}, "confidence": 0.7655, "input_tokens": 242, "latency_ms": 155.15020999998796} +{"id": "g0032-conta_debito_automatico_digital-emocional-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9999970000090003, "conta_segunda_via": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 164, "latency_ms": 120.72942300000022} +{"id": "g0032-conta_debito_automatico_digital-emocional-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.1077, "conta_debito_automatico_digital": 0.8612, "conta_contestacao": 0.0141, "sem_correspondencia": 0.017}, "confidence": 0.6408, "input_tokens": 156, "latency_ms": 116.50477300003104} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0209, "conta_debito_automatico_digital": 0.0245, "conta_segunda_via": 0.0141, "sem_correspondencia": 0.9405}, "confidence": 0.7912, "input_tokens": 164, "latency_ms": 129.15832900000623} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999970000090003, "cancelamento_linha": 9.999970000090002e-07, "portabilidade": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 134, "latency_ms": 97.4653189999799} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_pedido": 0.004299140171965607, "atendimento_humano": 0.00029994001199760045, "fidelidade_resgate": 0.00029994001199760045, "marketplace_compra": 0.024495100979804042, "conta_debito_automatico_digital": 0.8640271945610878, "conta_pagamento_confirmacao": 0.0003999200159968007, "reclamacao_atendimento": 0.00019996000799840034, "conta_segunda_via": 0.09538092381523695, "conta_contestacao": 0.00029994001199760045, "conta_explicacao": 0.00019996000799840034, "conta_vencimento": 0.0065986802639472104, "sem_correspondencia": 0.0034993001399720057}, "confidence": 0.7867, "input_tokens": 284, "latency_ms": 184.13563199999317} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "conta_debito_automatico_digital": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 237, "latency_ms": 156.92786299996442} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9999970000090003, "conta_segunda_via": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 154, "latency_ms": 106.18506900004832} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 0.0272, "conta_segunda_via": 0.0279, "conta_pagamento_confirmacao": 0.0141, "cancelamento_linha": 0.0153, "roaming_pacote": 0.1398, "parceiros_ofertas": 0.0138, "suporte_chip_esim": 0.4257, "conta_vencimento": 0.0145, "negociacao_religacao": 0.0139, "cadastro_atualizacao": 0.2793, "conta_explicacao": 0.0138, "sem_correspondencia": 0.0147}, "confidence": 0.349, "input_tokens": 271, "latency_ms": 164.94085199997244} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.004300860172034407, "conta_contestacao": 0.0012002400480096017, "conta_explicacao": 0.006601320264052811, "conta_segunda_via": 0.13172634526905383, "conta_vencimento": 0.124624924984997, "conta_pagamento_confirmacao": 0.0008001600320064013, "roaming_cobranca": 0.0008001600320064013, "sem_correspondencia": 0.7299459891978396}, "confidence": 0.5994, "input_tokens": 237, "latency_ms": 147.44085699999232} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9968003199680034, "conta_pagamento_confirmacao": 9.999000099990004e-05, "conta_contestacao": 0.0004999500049995001, "conta_vencimento": 0.00039996000399960017, "conta_explicacao": 9.999000099990004e-05, "conta_segunda_via": 0.0013998600139986004, "marketplace_compra": 0.0004999500049995001, "sem_correspondencia": 0.00019998000199980009}, "confidence": 0.9875, "input_tokens": 249, "latency_ms": 151.17549600000757} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0698, "conta_contestacao": 0.3566, "conta_debito_automatico_digital": 0.2788, "sem_correspondencia": 0.2948}, "confidence": 0.0841, "input_tokens": 151, "latency_ms": 104.34305200004701} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9734973497349735, "vas_cancelamento": 0.0021002100210021, "conta_segunda_via": 0.0008000800080008001, "conta_explicacao": 0.011001100110011, "conta_vencimento": 0.0011001100110011003, "conta_contestacao": 0.004300430043004301, "conta_pagamento_confirmacao": 0.005700570057005701, "sem_correspondencia": 0.0015001500150015003}, "confidence": 0.9205, "input_tokens": 242, "latency_ms": 161.72138100000666} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9999850002249978, "recarga_saldo": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "conta_vencimento": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "suporte_sem_sinal": 9.999850002249977e-07, "vas_contratacao": 9.999850002249977e-07, "conta_explicacao": 9.999850002249977e-07, "marketplace_compra": 9.999850002249977e-07, "conta_segunda_via": 9.999850002249977e-07, "bonus_nao_recebido": 9.999850002249977e-07, "conta_debito_automatico_digital": 9.999850002249977e-07, "atendimento_humano": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 193.3838329999844} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9797020297970204, "conta_segunda_via": 0.006699330066993301, "conta_contestacao": 0.0044995500449955, "sem_correspondencia": 0.009099090090990901}, "confidence": 0.9132, "input_tokens": 154, "latency_ms": 109.42578899999944} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.9683968396839684, "negociacao_religacao": 0.005000500050005001, "conta_segunda_via": 0.014501450145014501, "sem_correspondencia": 0.0121012101210121}, "confidence": 0.8754, "input_tokens": 145, "latency_ms": 99.02650200001517} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.006399360063993599, "conta_contestacao": 0.005699430056994299, "negociacao_religacao": 0.0036996300369963, "conta_pagamento_confirmacao": 0.9585041495850413, "conta_explicacao": 0.0050994900509949, "conta_segunda_via": 0.0035996400359963993, "conta_debito_automatico_digital": 0.0035996400359963993, "sem_correspondencia": 0.0133986601339866}, "confidence": 0.8807, "input_tokens": 232, "latency_ms": 146.79350900001964} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0001, "conta_segunda_via": 0.0001, "conta_pagamento_confirmacao": 0.9997, "sem_correspondencia": 0.0001}, "confidence": 0.9979, "input_tokens": 150, "latency_ms": 104.62618000002522} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0918, "conta_segunda_via": 0.0135, "fidelidade_pontos": 0.0125, "recarga_realizar": 0.0124, "negociacao_divida": 0.0127, "conta_explicacao": 0.0245, "conta_vencimento": 0.0259, "parceiros_ofertas": 0.0127, "conta_pagamento_confirmacao": 0.0127, "conta_debito_automatico_digital": 0.0127, "negociacao_religacao": 0.0125, "sem_correspondencia": 0.7561}, "confidence": 0.5734, "input_tokens": 284, "latency_ms": 176.80423699999892} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0091009100910091, "conta_pagamento_confirmacao": 0.8433843384338433, "negociacao_religacao": 0.0046004600460046, "sem_correspondencia": 0.1429142914291429}, "confidence": 0.6469, "input_tokens": 140, "latency_ms": 94.7793820000129} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.0020999958000083997, "conta_debito_automatico_digital": 9.99998000004e-05, "conta_contestacao": 0.0998998002003996, "bonus_nao_recebido": 9.999980000039998e-07, "negociacao_religacao": 9.99998000004e-05, "conta_segunda_via": 0.0026999946000108, "atendimento_humano": 0.0008999982000035999, "conta_explicacao": 0.0007999984000032, "beneficios_consulta": 9.999980000039998e-07, "marketplace_compra": 0.0001999996000008, "conta_pagamento_confirmacao": 0.8929982140035719, "sem_correspondencia": 0.0001999996000008}, "confidence": 0.8482, "input_tokens": 282, "latency_ms": 173.82448099999692} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.008899110088991101, "conta_pagamento_confirmacao": 0.9667033296670333, "conta_segunda_via": 0.0026997300269973002, "sem_correspondencia": 0.021697830216978305}, "confidence": 0.8749, "input_tokens": 151, "latency_ms": 106.1232220000079} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 9.998970106079075e-05, "plano_consulta": 0.0001999794021215815, "negociacao_religacao": 0.000399958804243163, "conta_explicacao": 9.998970106079075e-05, "conta_vencimento": 9.998970106079075e-05, "marketplace_compra": 9.998970106079075e-05, "conta_contestacao": 9.998970106079075e-05, "troca_numero": 0.002999691031823722, "suporte_sem_sinal": 9.998970106079074e-07, "conta_pagamento_confirmacao": 0.0021997734233373963, "conta_segunda_via": 9.998970106079075e-05, "bonus_nao_recebido": 9.998970106079075e-05, "seguranca_perda_roubo": 9.998970106079074e-07, "parceiros_ofertas": 9.998970106079074e-07, "conta_debito_automatico_digital": 0.9933976800389561, "sem_correspondencia": 9.998970106079075e-05}, "confidence": 0.9824, "input_tokens": 288, "latency_ms": 171.4748409999629} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"recarga_saldo": 0.014100000000000001, "plano_troca": 0.0009000000000000001, "desconto_retencao": 0.0009000000000000001, "conta_explicacao": 0.0016000000000000003, "conta_pagamento_confirmacao": 0.8214000000000001, "negociacao_religacao": 0.0014000000000000002, "seguranca_perda_roubo": 0.0016000000000000003, "conta_debito_automatico_digital": 0.029200000000000004, "fidelidade_resgate": 0.056900000000000006, "conta_vencimento": 0.028500000000000004, "negociacao_divida": 0.0011000000000000003, "conta_segunda_via": 0.0012000000000000001, "seguranca_fraude": 0.005100000000000001, "conta_contestacao": 0.006600000000000001, "internet_problema_conexao": 0.013100000000000002, "sem_correspondencia": 0.016400000000000005}, "confidence": 0.7001, "input_tokens": 288, "latency_ms": 167.82319199995754} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 9.99997000009e-07, "negociacao_religacao": 9.99997000009e-07, "conta_pagamento_confirmacao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 148, "latency_ms": 99.9957820000077} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.008601720344068814, "seguranca_fraude": 0.0011002200440088019, "suporte_configuracao": 0.00010002000400080016, "reclamacao_atendimento": 0.00010002000400080016, "internet_problema_conexao": 0.004700940188037608, "conta_contestacao": 0.00010002000400080016, "conta_explicacao": 0.011002200440088017, "cadastro_atualizacao": 0.00010002000400080016, "conta_vencimento": 0.0003000600120024004, "conta_pagamento_confirmacao": 0.9685937187437488, "roaming_cobranca": 0.00010002000400080016, "negociacao_religacao": 0.00010002000400080016, "conta_debito_automatico_digital": 0.0007001400280056011, "portabilidade": 0.0022004400880176037, "parceiros_ofertas": 0.00010002000400080016, "sem_correspondencia": 0.002100420084016803}, "confidence": 0.9292, "input_tokens": 288, "latency_ms": 169.1641560000221} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.003, "conta_pagamento_confirmacao": 0.0305, "negociacao_religacao": 0.0053, "sem_correspondencia": 0.9612}, "confidence": 0.8632, "input_tokens": 146, "latency_ms": 99.5577020000269} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.5518000000000001, "conta_pagamento_confirmacao": 0.29580000000000006, "conta_vencimento": 0.024600000000000004, "conta_segunda_via": 0.011200000000000002, "negociacao_religacao": 0.011000000000000001, "conta_contestacao": 0.022900000000000004, "conta_debito_automatico_digital": 0.010700000000000001, "sem_correspondencia": 0.07200000000000001}, "confidence": 0.4211, "input_tokens": 241, "latency_ms": 150.74035000003505} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 1.00019003610686e-06, "conta_pagamento_confirmacao": 0.7978515918024423, "cadastro_atualizacao": 1.00019003610686e-06, "marketplace_compra": 1.00019003610686e-06, "conta_debito_automatico_digital": 1.00019003610686e-06, "vas_cancelamento": 1.00019003610686e-06, "troca_numero": 1.00019003610686e-06, "conta_vencimento": 0.05691081305448034, "conta_segunda_via": 0.1423270421380062, "negociacao_religacao": 1.00019003610686e-06, "conta_explicacao": 1.00019003610686e-06, "conta_contestacao": 1.00019003610686e-06, "bonus_nao_recebido": 0.0027005130974885223, "internet_pacote_adicional": 1.00019003610686e-06, "fidelidade_pontos": 0.00010001900361068602, "sem_correspondencia": 0.00010001900361068602}, "confidence": 0.7689, "input_tokens": 290, "latency_ms": 174.70519300002252} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.2179, "conta_pagamento_confirmacao": 0.62, "negociacao_religacao": 0.0306, "sem_correspondencia": 0.1315}, "confidence": 0.2773, "input_tokens": 157, "latency_ms": 108.13258399997494} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0362, "conta_segunda_via": 0.0062, "conta_pagamento_confirmacao": 0.9133, "sem_correspondencia": 0.0443}, "confidence": 0.7313, "input_tokens": 151, "latency_ms": 105.62183900003674} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0008000800080008001, "negociacao_religacao": 0.0011001100110011003, "conta_pagamento_confirmacao": 0.9963996399639964, "sem_correspondencia": 0.0017001700170017002}, "confidence": 0.9798, "input_tokens": 160, "latency_ms": 103.79420999998956} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0005999400059994001, "conta_pagamento_confirmacao": 0.999000099990001, "negociacao_religacao": 9.999000099990002e-05, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.994, "input_tokens": 151, "latency_ms": 113.99898999997049} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.9999930000490003, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "negociacao_religacao": 9.999930000490002e-07, "conta_vencimento": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 245, "latency_ms": 166.90124199999445} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 9.998880125425956e-05, "internet_problema_conexao": 9.998880125425954e-07, "suporte_configuracao": 9.998880125425954e-07, "conta_pagamento_confirmacao": 0.0029996640376277867, "negociacao_religacao": 9.998880125425954e-07, "roaming_pacote": 9.998880125425954e-07, "conta_explicacao": 9.998880125425954e-07, "conta_segunda_via": 9.998880125425956e-05, "cancelamento_linha": 9.998880125425954e-07, "conta_vencimento": 9.998880125425954e-07, "vas_consulta": 9.998880125425954e-07, "conta_debito_automatico_digital": 0.9967883597037135, "suporte_chip_esim": 9.998880125425954e-07, "marketplace_compra": 9.998880125425954e-07, "plano_consulta": 9.998880125425954e-07, "sem_correspondencia": 9.998880125425954e-07}, "confidence": 0.9921, "input_tokens": 292, "latency_ms": 191.9562639999981} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9955935857970649, "cadastro_atualizacao": 0.0029002726256268084, "conta_explicacao": 0.00020001880176736612, "suporte_chip_esim": 1.0000940088368305e-06, "negociacao_religacao": 1.0000940088368305e-06, "portabilidade": 0.00010000940088368306, "parceiros_ofertas": 1.0000940088368305e-06, "internet_pacote_adicional": 1.0000940088368305e-06, "conta_vencimento": 0.00030002820265104913, "conta_pagamento_confirmacao": 0.00010000940088368306, "seguranca_perda_roubo": 1.0000940088368305e-06, "conta_segunda_via": 0.00030002820265104913, "conta_debito_automatico_digital": 0.00020001880176736612, "negociacao_divida": 1.0000940088368305e-06, "vas_contratacao": 0.00010000940088368306, "sem_correspondencia": 0.00020001880176736612}, "confidence": 0.9874, "input_tokens": 297, "latency_ms": 198.55653999997003} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"beneficios_consulta": 9.999860001959975e-07, "conta_debito_automatico_digital": 0.999886001595978, "recarga_realizar": 9.999860001959975e-07, "internet_problema_conexao": 9.999860001959975e-07, "marketplace_compra": 9.999860001959975e-07, "cancelamento_linha": 9.999860001959975e-07, "desconto_retencao": 9.999860001959975e-07, "conta_contestacao": 9.999860001959975e-07, "conta_segunda_via": 9.999860001959976e-05, "negociacao_religacao": 9.999860001959975e-07, "conta_vencimento": 9.999860001959975e-07, "portabilidade": 9.999860001959975e-07, "recarga_saldo": 9.999860001959975e-07, "conta_explicacao": 9.999860001959975e-07, "atendimento_humano": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9995, "input_tokens": 292, "latency_ms": 202.6379870000028} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"plano_troca": 1.0000880077446815e-06, "roaming_cobranca": 1.0000880077446815e-06, "conta_debito_automatico_digital": 0.0074006512573106436, "conta_contestacao": 0.0003000264023234044, "portabilidade": 0.0038003344294297897, "troca_numero": 1.0000880077446815e-06, "conta_vencimento": 1.0000880077446815e-06, "conta_explicacao": 1.0000880077446815e-06, "internet_pacote_adicional": 1.0000880077446815e-06, "negociacao_religacao": 1.0000880077446815e-06, "marketplace_compra": 1.0000880077446815e-06, "conta_segunda_via": 1.0000880077446815e-06, "parceiros_ofertas": 1.0000880077446815e-06, "conta_pagamento_confirmacao": 0.9884869868548432, "reclamacao_atendimento": 1.0000880077446815e-06, "sem_correspondencia": 1.0000880077446815e-06}, "confidence": 0.9736, "input_tokens": 291, "latency_ms": 210.82845099999759} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.005600000000000001, "conta_contestacao": 0.006000000000000001, "desconto_retencao": 0.027300000000000005, "atendimento_humano": 0.00030000000000000003, "conta_segunda_via": 0.0028000000000000004, "vas_contratacao": 0.006200000000000001, "conta_vencimento": 0.0007000000000000001, "negociacao_divida": 0.00010000000000000002, "cancelamento_linha": 0.00030000000000000003, "beneficios_consulta": 0.00020000000000000004, "plano_troca": 0.00010000000000000002, "conta_pagamento_confirmacao": 0.9480000000000001, "negociacao_religacao": 0.00020000000000000004, "vas_consulta": 0.00020000000000000004, "conta_debito_automatico_digital": 0.00030000000000000003, "sem_correspondencia": 0.0017000000000000001}, "confidence": 0.8967, "input_tokens": 294, "latency_ms": 244.9631250000266} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1569, "conta_segunda_via": 0.1438, "negociacao_religacao": 0.0355, "sem_correspondencia": 0.6638}, "confidence": 0.3075, "input_tokens": 168, "latency_ms": 131.37726100001146} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.6002, "suporte_chip_esim": 0.0036, "conta_contestacao": 0.0035, "negociacao_religacao": 0.2109, "recarga_saldo": 0.0069, "conta_vencimento": 0.0046, "conta_segunda_via": 0.0036, "conta_pagamento_confirmacao": 0.0036, "conta_debito_automatico_digital": 0.0036, "conta_explicacao": 0.007, "internet_problema_conexao": 0.1172, "sem_correspondencia": 0.0353}, "confidence": 0.5177, "input_tokens": 290, "latency_ms": 197.6592880000112} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 179, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.6573, "negociacao_religacao": 0.0115, "conta_segunda_via": 0.0149, "sem_correspondencia": 0.3163}, "confidence": 0.4561, "input_tokens": 175, "latency_ms": 121.20801100002154} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.027402740274027403, "negociacao_religacao": 0.018901890189018902, "conta_pagamento_confirmacao": 0.8053805380538054, "sem_correspondencia": 0.1483148314831483}, "confidence": 0.5448, "input_tokens": 164, "latency_ms": 114.93900300001769} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"suporte_configuracao": 0.010400000000000001, "fidelidade_resgate": 0.9151000000000001, "conta_vencimento": 0.020900000000000002, "negociacao_religacao": 0.007100000000000001, "conta_segunda_via": 0.004400000000000001, "conta_pagamento_confirmacao": 0.006700000000000001, "conta_debito_automatico_digital": 0.0011000000000000003, "recarga_realizar": 0.0023000000000000004, "internet_consumo": 0.0004000000000000001, "conta_contestacao": 0.009300000000000001, "conta_explicacao": 0.0032000000000000006, "sem_correspondencia": 0.019100000000000002}, "confidence": 0.8131, "input_tokens": 317, "latency_ms": 211.538298999983} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_debito_automatico_digital": 0.00019994001799460167, "vas_cancelamento": 0.00479856043187044, "conta_explicacao": 0.00019994001799460167, "negociacao_divida": 0.00019994001799460167, "conta_segunda_via": 0.00019994001799460167, "portabilidade": 0.011796461061681498, "conta_pagamento_confirmacao": 0.9728081575527344, "troca_numero": 0.0012996101169649107, "vas_contratacao": 0.0037988603418974316, "fidelidade_pontos": 0.0004998500449865041, "conta_contestacao": 0.00019994001799460167, "reclamacao_atendimento": 0.0031990402879136268, "negociacao_religacao": 0.00019994001799460167, "conta_vencimento": 0.00019994001799460167, "roaming_cobranca": 0.00019994001799460167, "sem_correspondencia": 0.00019994001799460167}, "confidence": 0.9387, "input_tokens": 302, "latency_ms": 214.26184799997827} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao", "negociacao_religacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_duvida": 0.018694391682495252, "vas_consulta": 0.018694391682495252, "conta_segunda_via": 0.2340297910626812, "fidelidade_resgate": 0.018794361691492553, "conta_contestacao": 0.08367489753074078, "suporte_sem_sinal": 0.022293312006398083, "negociacao_religacao": 0.3889833050084975, "cadastro_atualizacao": 0.01829451164650605, "negociacao_divida": 0.01829451164650605, "conta_pagamento_confirmacao": 0.13965810256922923, "fidelidade_pontos": 0.018794361691492553, "sem_correspondencia": 0.019794061781465564}, "confidence": 0.2771, "input_tokens": 321, "latency_ms": 198.52333799997268} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"negociacao_divida": 0.0007, "conta_pagamento_confirmacao": 0.4615, "plano_troca": 0.0007, "negociacao_religacao": 0.0229, "roaming_pacote": 0.0008, "conta_segunda_via": 0.001, "marketplace_pedido": 0.4657, "conta_debito_automatico_digital": 0.0011, "conta_vencimento": 0.0384, "conta_contestacao": 0.0013, "conta_explicacao": 0.0009, "sem_correspondencia": 0.005}, "confidence": 0.5991, "input_tokens": 301, "latency_ms": 177.88340399999925} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0478, "conta_segunda_via": 0.0574, "conta_pagamento_confirmacao": 0.1124, "sem_correspondencia": 0.7824}, "confidence": 0.4611, "input_tokens": 173, "latency_ms": 121.36570900003107} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 119, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0292970702929707, "conta_contestacao": 0.14908509149085092, "conta_debito_automatico_digital": 0.024397560243975606, "negociacao_religacao": 0.0527947205279472, "conta_vencimento": 0.025197480251974803, "conta_explicacao": 0.0661933806619338, "conta_pagamento_confirmacao": 0.5106489351064895, "sem_correspondencia": 0.14238576142385762}, "confidence": 0.2661, "input_tokens": 251, "latency_ms": 156.52258400001529} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"negociacao_religacao": 0.0024995000999800043, "portabilidade": 0.004099180163967207, "conta_contestacao": 0.004999000199960009, "conta_debito_automatico_digital": 0.00019996000799840034, "conta_pagamento_confirmacao": 0.01269746050789842, "conta_segunda_via": 0.0006998600279944011, "conta_explicacao": 0.0020995800839832034, "marketplace_compra": 0.0005998800239952009, "seguranca_fraude": 0.9659068186362727, "troca_numero": 0.00029994001199760045, "conta_vencimento": 0.0008998200359928015, "sem_correspondencia": 0.004999000199960009}, "confidence": 0.915, "input_tokens": 299, "latency_ms": 185.39271700001336} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["roaming_cobranca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 175, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.0662, "conta_pagamento_confirmacao": 0.013, "negociacao_religacao": 0.0194, "sem_correspondencia": 0.9014}, "confidence": 0.7071, "input_tokens": 180, "latency_ms": 112.14728300001298} +{"id": "g0042-negociacao_divida-curto_neutro-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9234076592340767, "conta_segunda_via": 0.002499750024997501, "negociacao_religacao": 0.06099390060993902, "sem_correspondencia": 0.013098690130986905}, "confidence": 0.7722, "input_tokens": 143, "latency_ms": 101.30128899999136} +{"id": "g0042-negociacao_divida-curto_neutro-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 1.0001920368710792e-06, "plano_nova_linha": 1.0001920368710792e-06, "negociacao_divida": 0.9822885994110869, "roaming_pacote": 1.0001920368710792e-06, "recarga_realizar": 1.0001920368710792e-06, "conta_explicacao": 0.0003000576110613237, "fidelidade_pontos": 0.00020003840737421586, "suporte_configuracao": 1.0001920368710792e-06, "conta_vencimento": 1.0001920368710792e-06, "troca_numero": 1.0001920368710792e-06, "beneficios_consulta": 0.00010001920368710793, "negociacao_religacao": 0.010902093201894763, "conta_debito_automatico_digital": 0.005901133017539367, "marketplace_pedido": 0.00010001920368710793, "cadastro_atualizacao": 1.0001920368710792e-06, "sem_correspondencia": 0.00020003840737421586}, "confidence": 0.9613, "input_tokens": 282, "latency_ms": 164.4587549999983} +{"id": "g0042-negociacao_divida-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.126, "conta_segunda_via": 0.0309, "conta_explicacao": 0.5203, "sem_correspondencia": 0.3228}, "confidence": 0.2257, "input_tokens": 141, "latency_ms": 101.67922700003373} +{"id": "g0042-negociacao_divida-curto_neutro-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.33140000000000003, "conta_segunda_via": 0.022200000000000004, "negociacao_religacao": 0.05820000000000001, "sem_correspondencia": 0.5882000000000001}, "confidence": 0.3305, "input_tokens": 140, "latency_ms": 111.00227099996118} +{"id": "g0042-negociacao_divida-curto_neutro-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 9.99985000224997e-07, "troca_numero": 9.99985000224997e-07, "desconto_retencao": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "plano_troca": 9.99985000224997e-07, "negociacao_divida": 0.9999850002249969, "roaming_duvida": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 193.83249399999158} +{"id": "g0042-negociacao_divida-curto_neutro-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"negociacao_religacao": 0.0037000000000000006, "parceiros_ofertas": 0.00030000000000000003, "atendimento_humano": 0.0021000000000000003, "plano_consulta": 0.6710000000000002, "recarga_saldo": 0.0023000000000000004, "roaming_pacote": 0.00030000000000000003, "marketplace_pedido": 0.005400000000000001, "conta_segunda_via": 0.0039000000000000003, "suporte_configuracao": 0.0032000000000000006, "negociacao_divida": 0.004900000000000001, "plano_troca": 0.26170000000000004, "conta_contestacao": 0.0048000000000000004, "beneficios_consulta": 0.030900000000000004, "suporte_chip_esim": 0.0014000000000000002, "portabilidade": 0.0015000000000000002, "sem_correspondencia": 0.0026000000000000003}, "confidence": 0.6636, "input_tokens": 289, "latency_ms": 191.9587189999561} +{"id": "g0042-negociacao_divida-curto_neutro-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"beneficios_consulta": 9.999000099990004e-05, "internet_pacote_adicional": 0.00019998000199980009, "portabilidade": 9.999000099990004e-05, "negociacao_divida": 0.9754024597540248, "recarga_nao_creditada": 0.00039996000399960017, "roaming_cobranca": 9.999000099990004e-05, "cancelamento_linha": 0.005099490050994902, "vas_consulta": 9.999000099990004e-05, "conta_vencimento": 9.999000099990004e-05, "negociacao_religacao": 0.012098790120987904, "plano_troca": 9.999000099990004e-05, "fidelidade_resgate": 0.003699630036996301, "conta_segunda_via": 9.999000099990004e-05, "internet_consumo": 9.999000099990004e-05, "fidelidade_pontos": 0.00039996000399960017, "sem_correspondencia": 0.0018998100189981007}, "confidence": 0.9452, "input_tokens": 286, "latency_ms": 172.77462900000273} +{"id": "g0042-negociacao_divida-curto_neutro-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"troca_numero": 0.0008, "internet_problema_conexao": 0.0005, "conta_segunda_via": 0.0135, "negociacao_religacao": 0.0158, "negociacao_divida": 0.9649, "suporte_chip_esim": 0.0007, "marketplace_compra": 0.0007, "sem_correspondencia": 0.0031}, "confidence": 0.9056, "input_tokens": 219, "latency_ms": 147.13245299998334} +{"id": "g0042-negociacao_divida-curto_neutro-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.0013000000000000002, "plano_troca": 0.00020000000000000006, "roaming_duvida": 0.010600000000000002, "seguranca_perda_roubo": 0.0028000000000000004, "negociacao_divida": 0.9782000000000002, "negociacao_religacao": 0.004000000000000001, "cadastro_atualizacao": 0.00020000000000000006, "internet_consumo": 0.0005000000000000001, "parceiros_ofertas": 0.0005000000000000001, "recarga_realizar": 0.00030000000000000003, "cancelamento_linha": 0.0009000000000000002, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.9433, "input_tokens": 277, "latency_ms": 163.65368799995395} +{"id": "g0042-negociacao_divida-curto_neutro-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.063, "negociacao_religacao": 0.7082, "conta_segunda_via": 0.2077, "sem_correspondencia": 0.0211}, "confidence": 0.4038, "input_tokens": 141, "latency_ms": 100.87806699999646} +{"id": "g0042-negociacao_divida-curto_neutro-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"roaming_cobranca": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "negociacao_divida": 0.9999890001209993, "conta_segunda_via": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 190.59136399999943} +{"id": "g0042-negociacao_divida-curto_neutro-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"atendimento_humano": 9.999930000489998e-05, "fidelidade_pontos": 9.999930000489998e-07, "roaming_cobranca": 9.999930000489998e-07, "negociacao_religacao": 0.0327997704016072, "conta_explicacao": 9.999930000489998e-05, "negociacao_divida": 0.9665932338473632, "conta_segunda_via": 9.999930000489998e-07, "beneficios_consulta": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "seguranca_fraude": 0.0003999972000195999, "parceiros_ofertas": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 0.9394, "input_tokens": 275, "latency_ms": 190.35346200001868} +{"id": "g0045-negociacao_divida-regionalismo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.1256, "conta_segunda_via": 0.0299, "negociacao_divida": 0.0307, "sem_correspondencia": 0.8138}, "confidence": 0.5383, "input_tokens": 164, "latency_ms": 123.11718400002292} +{"id": "g0045-negociacao_divida-regionalismo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"desconto_retencao": 0.0005001000200040008, "negociacao_divida": 0.7889577915583117, "suporte_chip_esim": 0.004000800160032006, "plano_troca": 0.00010002000400080017, "beneficios_consulta": 0.00010002000400080017, "conta_segunda_via": 0.008601720344068815, "recarga_realizar": 0.00010002000400080017, "bonus_nao_recebido": 0.0014002800560112022, "negociacao_religacao": 0.19123824764952993, "conta_pagamento_confirmacao": 0.0003000600120024005, "recarga_saldo": 0.00010002000400080017, "sem_correspondencia": 0.004600920184036808}, "confidence": 0.754, "input_tokens": 305, "latency_ms": 198.49122599998736} +{"id": "g0045-negociacao_divida-regionalismo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.2997, "negociacao_divida": 0.4525, "conta_segunda_via": 0.057, "sem_correspondencia": 0.1908}, "confidence": 0.1349, "input_tokens": 158, "latency_ms": 124.32867299997952} +{"id": "g0045-negociacao_divida-regionalismo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.999199000800999, "negociacao_religacao": 0.0006999993000006999, "conta_segunda_via": 9.999990000009998e-07, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9949, "input_tokens": 155, "latency_ms": 107.99743900003023} +{"id": "g0045-negociacao_divida-regionalismo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 136, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_vencimento": 0.005200520052005201, "recarga_saldo": 0.004900490049004901, "negociacao_divida": 0.28372837283728375, "vas_cancelamento": 0.10921092109210923, "bonus_nao_recebido": 0.05240524052405241, "vas_contratacao": 0.022902290229022904, "suporte_chip_esim": 0.014601460146014603, "conta_pagamento_confirmacao": 0.0027002700270027007, "internet_consumo": 0.012801280128012803, "conta_segunda_via": 0.03510351035103511, "negociacao_religacao": 0.39483948394839485, "sem_correspondencia": 0.06160616061606161}, "confidence": 0.3223, "input_tokens": 308, "latency_ms": 188.12651500002175} +{"id": "g0045-negociacao_divida-regionalismo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0585, "conta_segunda_via": 0.0167, "negociacao_divida": 0.8973, "sem_correspondencia": 0.0275}, "confidence": 0.6895, "input_tokens": 163, "latency_ms": 107.43812599997682} +{"id": "g0045-negociacao_divida-regionalismo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 1.000290084124396e-06, "vas_cancelamento": 1.000290084124396e-06, "portabilidade": 1.000290084124396e-06, "atendimento_humano": 1.000290084124396e-06, "negociacao_divida": 0.9995898810655088, "marketplace_compra": 1.000290084124396e-06, "plano_troca": 1.000290084124396e-06, "suporte_sem_sinal": 1.000290084124396e-06, "conta_vencimento": 1.000290084124396e-06, "negociacao_religacao": 0.0004001160336497584, "seguranca_fraude": 1.000290084124396e-06, "sem_correspondencia": 1.000290084124396e-06}, "confidence": 0.9973, "input_tokens": 294, "latency_ms": 172.54387200000565} +{"id": "g0045-negociacao_divida-regionalismo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 9.99997000009e-07, "negociacao_religacao": 9.99997000009e-07, "negociacao_divida": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 157, "latency_ms": 103.2942130000265} +{"id": "g0045-negociacao_divida-regionalismo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.8111886433589932, "internet_pacote_adicional": 9.999860001959975e-07, "roaming_pacote": 9.999860001959975e-07, "conta_segunda_via": 9.999860001959975e-07, "conta_debito_automatico_digital": 9.999860001959975e-07, "cadastro_atualizacao": 9.999860001959975e-07, "roaming_cobranca": 9.999860001959975e-07, "suporte_configuracao": 9.999860001959975e-07, "negociacao_religacao": 0.18879735683700433, "marketplace_pedido": 9.999860001959975e-07, "internet_consumo": 9.999860001959975e-07, "roaming_duvida": 9.999860001959975e-07, "portabilidade": 9.999860001959975e-07, "conta_pagamento_confirmacao": 9.999860001959975e-07, "marketplace_compra": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.8253, "input_tokens": 303, "latency_ms": 193.0797059999918} +{"id": "g0045-negociacao_divida-regionalismo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.017, "negociacao_divida": 0.8465, "conta_segunda_via": 0.1306, "sem_correspondencia": 0.0059}, "confidence": 0.6347, "input_tokens": 154, "latency_ms": 108.49753799999462} +{"id": "g0045-negociacao_divida-regionalismo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 131, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"bonus_nao_recebido": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "roaming_cobranca": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "negociacao_divida": 0.9999890001209993, "fidelidade_resgate": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "internet_consumo": 9.999890001209994e-07, "conta_segunda_via": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 305, "latency_ms": 188.77523600002633} +{"id": "g0045-negociacao_divida-regionalismo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"recarga_saldo": 0.0014000000000000002, "negociacao_divida": 0.3622000000000001, "fidelidade_resgate": 0.44450000000000006, "plano_troca": 0.006000000000000001, "recarga_realizar": 0.0027000000000000006, "conta_segunda_via": 0.0014000000000000002, "beneficios_consulta": 0.0015000000000000002, "negociacao_religacao": 0.061900000000000004, "atendimento_humano": 0.0009000000000000001, "vas_contratacao": 0.047200000000000006, "conta_contestacao": 0.0019000000000000002, "conta_vencimento": 0.03440000000000001, "roaming_duvida": 0.016000000000000004, "seguranca_fraude": 0.005300000000000001, "suporte_configuracao": 0.0013000000000000002, "sem_correspondencia": 0.011400000000000002}, "confidence": 0.4923, "input_tokens": 320, "latency_ms": 193.9664689999745} +{"id": "g0048-negociacao_divida-indireto_multiplo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0023, "conta_segunda_via": 0.0023, "negociacao_religacao": 0.0056, "sem_correspondencia": 0.9898}, "confidence": 0.9515, "input_tokens": 155, "latency_ms": 103.05422599998337} +{"id": "g0048-negociacao_divida-indireto_multiplo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao", "conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"negociacao_divida": 0.00020000000000000004, "negociacao_religacao": 0.00020000000000000004, "conta_segunda_via": 0.9984000000000001, "sem_correspondencia": 0.0012000000000000001}, "confidence": 0.9906, "input_tokens": 163, "latency_ms": 108.77565500004494} +{"id": "g0048-negociacao_divida-indireto_multiplo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.2937412517496501, "recarga_nao_creditada": 0.04309138172365527, "vas_cancelamento": 0.034693061387722456, "seguranca_fraude": 0.16656668666266747, "suporte_configuracao": 0.13067386522695462, "negociacao_divida": 0.2768446310737852, "conta_segunda_via": 0.022595480903819236, "sem_correspondencia": 0.03179364127174565}, "confidence": 0.1694, "input_tokens": 244, "latency_ms": 150.09012600000915} +{"id": "g0048-negociacao_divida-indireto_multiplo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_divida", "negociacao_religacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 1.0000930086498043e-06, "parceiros_ofertas": 1.0000930086498043e-06, "vas_contratacao": 1.0000930086498043e-06, "cadastro_atualizacao": 1.0000930086498043e-06, "negociacao_divida": 1.0000930086498043e-06, "conta_segunda_via": 1.0000930086498043e-06, "negociacao_religacao": 0.9999929993489395, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9994, "input_tokens": 228, "latency_ms": 144.7682560000203} +{"id": "g0048-negociacao_divida-indireto_multiplo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.996787041768457, "conta_segunda_via": 9.999870001689977e-07, "marketplace_compra": 9.999870001689977e-07, "vas_contratacao": 9.999870001689977e-07, "recarga_saldo": 9.999870001689977e-07, "plano_troca": 9.999870001689977e-07, "fidelidade_pontos": 9.999870001689978e-05, "internet_consumo": 9.999870001689977e-07, "cadastro_atualizacao": 9.999870001689977e-07, "cancelamento_linha": 9.999870001689977e-07, "suporte_chip_esim": 9.999870001689977e-07, "conta_contestacao": 9.999870001689977e-07, "negociacao_religacao": 0.003099959700523893, "internet_pacote_adicional": 9.999870001689977e-07, "plano_nova_linha": 9.999870001689977e-07, "sem_correspondencia": 9.999870001689977e-07}, "confidence": 0.9921, "input_tokens": 299, "latency_ms": 178.4332690000383} +{"id": "g0048-negociacao_divida-indireto_multiplo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"roaming_duvida": 0.0002999997000003, "conta_segunda_via": 0.0007999992000008001, "negociacao_religacao": 0.0007999992000008001, "seguranca_perda_roubo": 0.0002999997000003, "cadastro_atualizacao": 9.99999000001e-07, "marketplace_compra": 0.0007999992000008001, "negociacao_divida": 0.9950990049009951, "conta_contestacao": 9.999990000010002e-05, "conta_explicacao": 0.0002999997000003, "fidelidade_pontos": 0.0011999988000012, "troca_numero": 9.999990000010002e-05, "sem_correspondencia": 0.00019999980000020003}, "confidence": 0.9835, "input_tokens": 301, "latency_ms": 188.28495700000758} +{"id": "g0048-negociacao_divida-indireto_multiplo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.010797840431913616, "beneficios_consulta": 0.0024995000999800034, "seguranca_fraude": 0.00809838032393521, "vas_consulta": 0.01489702059588082, "conta_explicacao": 0.0674865026994601, "vas_contratacao": 0.001499700059988002, "marketplace_compra": 0.001399720055988802, "suporte_sem_sinal": 0.0004999000199960007, "cancelamento_linha": 0.5613877224555088, "marketplace_pedido": 0.0016996600679864023, "recarga_nao_creditada": 0.008598280343931211, "negociacao_religacao": 0.0018996200759848027, "reclamacao_atendimento": 0.0015996800639872023, "negociacao_divida": 0.3153369326134772, "conta_segunda_via": 0.0005998800239952008, "sem_correspondencia": 0.0016996600679864023}, "confidence": 0.5863, "input_tokens": 295, "latency_ms": 181.71304499998087} +{"id": "g0048-negociacao_divida-indireto_multiplo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"marketplace_compra": 0.00010002000400080017, "conta_contestacao": 0.0003000600120024005, "conta_segunda_via": 0.00010002000400080017, "conta_debito_automatico_digital": 0.00010002000400080017, "negociacao_divida": 0.0003000600120024005, "vas_consulta": 0.00010002000400080017, "atendimento_humano": 0.00010002000400080017, "recarga_realizar": 0.9981996399279857, "internet_pacote_adicional": 0.00010002000400080017, "negociacao_religacao": 0.00020004000800160035, "desconto_retencao": 0.00020004000800160035, "sem_correspondencia": 0.00020004000800160035}, "confidence": 0.9922, "input_tokens": 289, "latency_ms": 173.40691900000138} +{"id": "g0048-negociacao_divida-indireto_multiplo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0014, "negociacao_divida": 0.9979, "conta_segunda_via": 0.0001, "sem_correspondencia": 0.0006}, "confidence": 0.9882, "input_tokens": 147, "latency_ms": 102.68496599996979} +{"id": "g0048-negociacao_divida-indireto_multiplo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.0866913308669133, "negociacao_divida": 0.28097190280971907, "negociacao_religacao": 0.05579442055794421, "sem_correspondencia": 0.5765423457654235}, "confidence": 0.2446, "input_tokens": 148, "latency_ms": 100.96344800001589} +{"id": "g0048-negociacao_divida-indireto_multiplo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "roaming_pacote": 9.999930000489998e-07, "marketplace_pedido": 9.999930000489998e-07, "negociacao_religacao": 9.999930000489998e-07, "conta_segunda_via": 9.999930000489998e-07, "negociacao_divida": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 135.15764600003877} +{"id": "g0048-negociacao_divida-indireto_multiplo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 119, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"plano_consulta": 1.0000930086498043e-06, "desconto_retencao": 0.00010000930086498044, "roaming_cobranca": 1.0000930086498043e-06, "suporte_configuracao": 1.0000930086498043e-06, "fidelidade_resgate": 0.9886919483511966, "internet_problema_conexao": 1.0000930086498043e-06, "negociacao_religacao": 0.00010000930086498044, "negociacao_divida": 0.010700995192552906, "conta_segunda_via": 1.0000930086498043e-06, "internet_pacote_adicional": 1.0000930086498043e-06, "conta_debito_automatico_digital": 0.00040003720345992177, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9737, "input_tokens": 294, "latency_ms": 179.57981500001097} +{"id": "g0050-negociacao_religacao-informal_abreviado-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"recarga_saldo": 0.0011002200440088019, "recarga_realizar": 0.0011002200440088019, "bonus_nao_recebido": 0.0012002400480096017, "troca_numero": 0.130126025205041, "conta_segunda_via": 0.0011002200440088019, "vas_cancelamento": 0.0014002800560112022, "vas_consulta": 0.0011002200440088019, "reclamacao_atendimento": 0.0011002200440088019, "negociacao_divida": 0.0011002200440088019, "negociacao_religacao": 0.008301660332066413, "plano_troca": 0.0011002200440088019, "conta_pagamento_confirmacao": 0.0012002400480096017, "cadastro_atualizacao": 0.0012002400480096017, "suporte_sem_sinal": 0.0011002200440088019, "seguranca_perda_roubo": 0.8395679135827165, "sem_correspondencia": 0.008201640328065614}, "confidence": 0.7886, "input_tokens": 295, "latency_ms": 177.7945970000019} +{"id": "g0050-negociacao_religacao-informal_abreviado-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0392, "bonus_nao_recebido": 0.0589, "roaming_duvida": 0.1725, "beneficios_consulta": 0.0398, "conta_debito_automatico_digital": 0.0395, "internet_pacote_adicional": 0.2376, "suporte_sem_sinal": 0.0503, "reclamacao_atendimento": 0.0407, "conta_pagamento_confirmacao": 0.038, "marketplace_pedido": 0.0398, "negociacao_divida": 0.041, "seguranca_perda_roubo": 0.0405, "vas_contratacao": 0.0412, "suporte_chip_esim": 0.0395, "negociacao_religacao": 0.0395, "sem_correspondencia": 0.042}, "confidence": 0.0953, "input_tokens": 293, "latency_ms": 179.39529400001675} +{"id": "g0050-negociacao_religacao-informal_abreviado-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"cadastro_atualizacao": 0.0022004400880176037, "troca_numero": 0.14122824564912984, "conta_segunda_via": 0.0021004200840168035, "recarga_nao_creditada": 0.0022004400880176037, "conta_vencimento": 0.0022004400880176037, "negociacao_religacao": 0.0021004200840168035, "marketplace_pedido": 0.0021004200840168035, "negociacao_divida": 0.0021004200840168035, "vas_consulta": 0.0021004200840168035, "internet_problema_conexao": 0.7131426285257052, "conta_pagamento_confirmacao": 0.0021004200840168035, "conta_contestacao": 0.0037007401480296065, "suporte_sem_sinal": 0.08391678335667134, "reclamacao_atendimento": 0.0021004200840168035, "plano_consulta": 0.0021004200840168035, "sem_correspondencia": 0.03460692138427686}, "confidence": 0.6366, "input_tokens": 293, "latency_ms": 182.03013499999088} +{"id": "g0050-negociacao_religacao-informal_abreviado-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.0009001800360072016, "fidelidade_pontos": 0.00030006001200240054, "suporte_chip_esim": 0.017603520704140833, "cancelamento_linha": 0.24314862972594525, "parceiros_ofertas": 0.00020004000800160037, "suporte_sem_sinal": 0.0009001800360072016, "reclamacao_atendimento": 0.00020004000800160037, "seguranca_fraude": 0.05091018203640729, "recarga_saldo": 0.0007001400280056012, "conta_pagamento_confirmacao": 0.00020004000800160037, "internet_pacote_adicional": 0.00020004000800160037, "desconto_retencao": 0.00020004000800160037, "negociacao_divida": 0.00020004000800160037, "vas_cancelamento": 0.6829365873174635, "conta_debito_automatico_digital": 0.00020004000800160037, "sem_correspondencia": 0.0012002400480096021}, "confidence": 0.6867, "input_tokens": 289, "latency_ms": 180.59214599998086} +{"id": "g0050-negociacao_religacao-informal_abreviado-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.151, "negociacao_religacao": 0.208, "suporte_sem_sinal": 0.3642, "sem_correspondencia": 0.2768}, "confidence": 0.0367, "input_tokens": 147, "latency_ms": 99.52912500000366} +{"id": "g0050-negociacao_religacao-informal_abreviado-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.9242924292429243, "suporte_sem_sinal": 0.012801280128012802, "conta_pagamento_confirmacao": 0.012501250125012502, "sem_correspondencia": 0.050405040504050404}, "confidence": 0.7589, "input_tokens": 147, "latency_ms": 101.0669649999727} +{"id": "g0050-negociacao_religacao-informal_abreviado-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7933000000000001, "negociacao_religacao": 0.045700000000000005, "conta_pagamento_confirmacao": 0.04880000000000001, "sem_correspondencia": 0.11220000000000001}, "confidence": 0.4824, "input_tokens": 146, "latency_ms": 104.99358699996719} +{"id": "g0050-negociacao_religacao-informal_abreviado-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"troca_numero": 0.036996300369962994, "seguranca_fraude": 0.27987201279872004, "negociacao_divida": 0.009199080091990799, "negociacao_religacao": 0.0340965903409659, "roaming_pacote": 0.0088991100889911, "suporte_sem_sinal": 0.05779422057794219, "parceiros_ofertas": 0.008999100089990998, "cadastro_atualizacao": 0.026897310268973098, "bonus_nao_recebido": 0.011298870112988697, "fidelidade_resgate": 0.12888711128887106, "reclamacao_atendimento": 0.0186981301869813, "roaming_duvida": 0.0523947605239476, "desconto_retencao": 0.0087991200879912, "conta_pagamento_confirmacao": 0.009799020097990198, "atendimento_humano": 0.07349265073492649, "sem_correspondencia": 0.23387661233876608}, "confidence": 0.2262, "input_tokens": 291, "latency_ms": 187.3367759999951} +{"id": "g0050-negociacao_religacao-informal_abreviado-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.15448455154484553, "suporte_chip_esim": 0.0380961903809619, "conta_pagamento_confirmacao": 0.1700829917008299, "parceiros_ofertas": 0.0212978702129787, "conta_contestacao": 0.017198280171982803, "negociacao_divida": 0.016698330166983303, "negociacao_religacao": 0.016698330166983303, "sem_correspondencia": 0.5654434556544345}, "confidence": 0.3628, "input_tokens": 234, "latency_ms": 169.31041399999458} +{"id": "g0050-negociacao_religacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0003000264023234044, "roaming_cobranca": 1.0000880077446813e-06, "reclamacao_atendimento": 1.0000880077446813e-06, "suporte_configuracao": 1.0000880077446813e-06, "desconto_retencao": 1.0000880077446813e-06, "internet_pacote_adicional": 1.0000880077446813e-06, "cancelamento_linha": 0.9994879549400345, "roaming_pacote": 0.00010000880077446815, "roaming_duvida": 1.0000880077446813e-06, "vas_cancelamento": 1.0000880077446813e-06, "suporte_sem_sinal": 1.0000880077446813e-06, "troca_numero": 0.00010000880077446815, "conta_pagamento_confirmacao": 1.0000880077446813e-06, "plano_troca": 1.0000880077446813e-06, "negociacao_divida": 1.0000880077446813e-06, "sem_correspondencia": 1.0000880077446813e-06}, "confidence": 0.9979, "input_tokens": 288, "latency_ms": 197.78959499996063} +{"id": "g0050-negociacao_religacao-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_pontos": 0.006099999999999999, "negociacao_divida": 0.0025999999999999994, "seguranca_perda_roubo": 0.010999999999999998, "plano_nova_linha": 0.5660999999999999, "suporte_sem_sinal": 0.015999999999999997, "conta_segunda_via": 0.0025999999999999994, "roaming_duvida": 0.0026999999999999997, "atendimento_humano": 0.35309999999999997, "conta_contestacao": 0.0025999999999999994, "conta_pagamento_confirmacao": 0.0026999999999999997, "fidelidade_resgate": 0.025099999999999994, "sem_correspondencia": 0.009399999999999999}, "confidence": 0.577, "input_tokens": 287, "latency_ms": 262.9924920000235} +{"id": "g0050-negociacao_religacao-informal_abreviado-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_pacote": 0.015298470152984698, "negociacao_divida": 0.015398460153984599, "plano_troca": 0.016098390160983897, "conta_vencimento": 0.0158984101589841, "negociacao_religacao": 0.014898510148985099, "bonus_nao_recebido": 0.015698430156984296, "internet_problema_conexao": 0.47865213478652124, "internet_consumo": 0.021797820217978197, "conta_pagamento_confirmacao": 0.011098890110988899, "internet_pacote_adicional": 0.014898510148985099, "recarga_nao_creditada": 0.0147985201479852, "suporte_sem_sinal": 0.014898510148985099, "reclamacao_atendimento": 0.015198480151984798, "recarga_saldo": 0.0157984201579842, "plano_nova_linha": 0.28997100289970995, "sem_correspondencia": 0.0295970402959704}, "confidence": 0.4034, "input_tokens": 293, "latency_ms": 202.51056600000084} +{"id": "g0051-negociacao_religacao-erros_digitacao-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"roaming_pacote": 0.0055, "suporte_sem_sinal": 0.0005, "conta_contestacao": 0.0003, "plano_troca": 0.0003, "negociacao_religacao": 0.0081, "conta_pagamento_confirmacao": 0.9738, "negociacao_divida": 0.0001, "plano_nova_linha": 0.0096, "portabilidade": 0.0007, "atendimento_humano": 0.0003, "marketplace_compra": 0.0004, "sem_correspondencia": 0.0004}, "confidence": 0.9349, "input_tokens": 282, "latency_ms": 186.0528700000259} +{"id": "g0051-negociacao_religacao-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"suporte_sem_sinal": 0.011801180118011798, "troca_numero": 0.6692669266926691, "negociacao_divida": 0.0028002800280027998, "conta_pagamento_confirmacao": 0.0029002900290028993, "bonus_nao_recebido": 0.0028002800280027998, "plano_consulta": 0.0028002800280027998, "recarga_saldo": 0.004400440044004399, "roaming_cobranca": 0.1884188418841884, "conta_explicacao": 0.0030003000300029997, "reclamacao_atendimento": 0.07320732073207319, "seguranca_fraude": 0.013701370137013698, "sem_correspondencia": 0.024902490249024894}, "confidence": 0.5631, "input_tokens": 285, "latency_ms": 187.97594000000117} +{"id": "g0051-negociacao_religacao-erros_digitacao-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_vencimento": 0.0004000000000000001, "seguranca_perda_roubo": 0.0035000000000000005, "negociacao_religacao": 0.0030000000000000005, "cancelamento_linha": 0.9742000000000001, "negociacao_divida": 0.0005000000000000001, "parceiros_ofertas": 0.0004000000000000001, "plano_consulta": 0.0008000000000000001, "conta_pagamento_confirmacao": 0.007600000000000001, "suporte_sem_sinal": 0.005100000000000001, "conta_contestacao": 0.0012000000000000001, "vas_contratacao": 0.0008000000000000001, "sem_correspondencia": 0.0025000000000000005}, "confidence": 0.931, "input_tokens": 281, "latency_ms": 274.2766490000008} +{"id": "g0051-negociacao_religacao-erros_digitacao-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_pagamento_confirmacao": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "plano_troca": 9.99985000224997e-07, "negociacao_divida": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "cadastro_atualizacao": 9.99985000224997e-07, "internet_pacote_adicional": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "cancelamento_linha": 0.9999850002249969, "recarga_saldo": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 296, "latency_ms": 193.31332000001566} +{"id": "g0051-negociacao_religacao-erros_digitacao-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.25345069013802757, "bonus_nao_recebido": 0.08491698339667933, "suporte_sem_sinal": 0.09861972394478893, "conta_pagamento_confirmacao": 0.08281656331266252, "plano_troca": 0.08641728345669134, "portabilidade": 0.08991798359671932, "negociacao_religacao": 0.1811362272454491, "sem_correspondencia": 0.12272454490898178}, "confidence": 0.0444, "input_tokens": 240, "latency_ms": 155.63405699998611} +{"id": "g0051-negociacao_religacao-erros_digitacao-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0065000000000000014, "fidelidade_pontos": 0.06050000000000002, "suporte_chip_esim": 0.0066000000000000026, "reclamacao_atendimento": 0.0065000000000000014, "marketplace_pedido": 0.007200000000000002, "suporte_sem_sinal": 0.007000000000000003, "parceiros_ofertas": 0.0065000000000000014, "conta_pagamento_confirmacao": 0.6396000000000002, "conta_debito_automatico_digital": 0.009500000000000003, "seguranca_perda_roubo": 0.17070000000000005, "cadastro_atualizacao": 0.006400000000000002, "portabilidade": 0.02860000000000001, "conta_vencimento": 0.007900000000000004, "plano_consulta": 0.0065000000000000014, "negociacao_divida": 0.0065000000000000014, "sem_correspondencia": 0.023500000000000007}, "confidence": 0.5207, "input_tokens": 296, "latency_ms": 222.4203910000142} +{"id": "g0051-negociacao_religacao-erros_digitacao-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.36999999999999994, "conta_pagamento_confirmacao": 0.006399999999999999, "negociacao_divida": 0.006299999999999998, "parceiros_ofertas": 0.006499999999999998, "atendimento_humano": 0.29319999999999996, "roaming_duvida": 0.014499999999999997, "suporte_sem_sinal": 0.29589999999999994, "sem_correspondencia": 0.007199999999999998}, "confidence": 0.3837, "input_tokens": 223, "latency_ms": 238.2203690000324} +{"id": "g0051-negociacao_religacao-erros_digitacao-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_pagamento_confirmacao": 0.0139, "negociacao_religacao": 0.0548, "atendimento_humano": 0.1404, "conta_vencimento": 0.0129, "recarga_realizar": 0.0216, "plano_troca": 0.0136, "negociacao_divida": 0.0129, "fidelidade_pontos": 0.013, "suporte_sem_sinal": 0.092, "suporte_configuracao": 0.0878, "plano_nova_linha": 0.498, "sem_correspondencia": 0.0391}, "confidence": 0.3113, "input_tokens": 284, "latency_ms": 218.47478199998704} +{"id": "g0051-negociacao_religacao-erros_digitacao-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"suporte_configuracao": 0.003, "roaming_cobranca": 0.755, "negociacao_religacao": 0.0032, "plano_consulta": 0.0031, "recarga_realizar": 0.0057, "internet_problema_conexao": 0.0571, "seguranca_perda_roubo": 0.1267, "conta_pagamento_confirmacao": 0.0047, "negociacao_divida": 0.003, "suporte_sem_sinal": 0.0054, "portabilidade": 0.0246, "sem_correspondencia": 0.0085}, "confidence": 0.6284, "input_tokens": 290, "latency_ms": 178.94231500002888} +{"id": "g0051-negociacao_religacao-erros_digitacao-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_divida": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "atendimento_humano": 9.999850002249973e-07, "cancelamento_linha": 0.9999850002249974, "reclamacao_atendimento": 9.999850002249973e-07, "conta_vencimento": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "suporte_sem_sinal": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "parceiros_ofertas": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 176.37291900001628} +{"id": "g0051-negociacao_religacao-erros_digitacao-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.1234, "plano_consulta": 0.1249, "seguranca_perda_roubo": 0.1218, "recarga_saldo": 0.13, "conta_pagamento_confirmacao": 0.0639, "negociacao_religacao": 0.1852, "suporte_sem_sinal": 0.1288, "sem_correspondencia": 0.122}, "confidence": 0.015, "input_tokens": 233, "latency_ms": 147.16680700001916} +{"id": "g0051-negociacao_religacao-erros_digitacao-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.008899110088991103, "suporte_sem_sinal": 0.06109389061093892, "troca_numero": 0.15818418158184186, "reclamacao_atendimento": 0.02159784021597841, "conta_segunda_via": 0.009899010098990104, "conta_pagamento_confirmacao": 0.014398560143985604, "plano_nova_linha": 0.375062493750625, "beneficios_consulta": 0.008399160083991603, "negociacao_divida": 0.011198880111988803, "plano_troca": 0.008399160083991603, "conta_vencimento": 0.008499150084991504, "sem_correspondencia": 0.3143685631436857}, "confidence": 0.3575, "input_tokens": 277, "latency_ms": 174.5615699999803} +{"id": "g0053-negociacao_religacao-emocional-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.09760000000000002, "negociacao_religacao": 0.24140000000000003, "internet_pacote_adicional": 0.09810000000000002, "suporte_sem_sinal": 0.09330000000000001, "conta_pagamento_confirmacao": 0.09170000000000002, "negociacao_divida": 0.09720000000000001, "fidelidade_resgate": 0.09890000000000002, "sem_correspondencia": 0.18180000000000002}, "confidence": 0.0364, "input_tokens": 271, "latency_ms": 173.80892199997788} +{"id": "g0053-negociacao_religacao-emocional-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 145, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.1778, "conta_pagamento_confirmacao": 0.0012, "suporte_sem_sinal": 0.8161, "sem_correspondencia": 0.0049}, "confidence": 0.6343, "input_tokens": 166, "latency_ms": 115.51461499999505} +{"id": "g0053-negociacao_religacao-emocional-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9990870118688461, "fidelidade_resgate": 9.999870001689981e-07, "conta_pagamento_confirmacao": 9.999870001689981e-07, "conta_debito_automatico_digital": 9.999870001689981e-07, "plano_troca": 9.999870001689981e-07, "internet_consumo": 0.0007999896001351986, "marketplace_pedido": 9.999870001689981e-07, "conta_contestacao": 9.999870001689981e-07, "conta_segunda_via": 9.999870001689982e-05, "negociacao_religacao": 9.999870001689981e-07, "negociacao_divida": 9.999870001689981e-07, "suporte_sem_sinal": 9.999870001689981e-07, "troca_numero": 9.999870001689981e-07, "beneficios_consulta": 9.999870001689981e-07, "recarga_saldo": 9.999870001689981e-07, "sem_correspondencia": 9.999870001689981e-07}, "confidence": 0.997, "input_tokens": 308, "latency_ms": 190.18655600001466} +{"id": "g0053-negociacao_religacao-emocional-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9198999999999998, "recarga_nao_creditada": 0.0007999999999999998, "negociacao_divida": 0.0007999999999999998, "atendimento_humano": 0.013199999999999996, "suporte_configuracao": 0.0007999999999999998, "roaming_cobranca": 0.0017999999999999995, "conta_pagamento_confirmacao": 0.0007999999999999998, "negociacao_religacao": 0.025799999999999993, "suporte_sem_sinal": 0.0007999999999999998, "vas_contratacao": 0.005899999999999998, "internet_problema_conexao": 0.028599999999999993, "sem_correspondencia": 0.0007999999999999998}, "confidence": 0.8364, "input_tokens": 302, "latency_ms": 189.25844399996095} +{"id": "g0053-negociacao_religacao-emocional-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_divida": 0.009100910091009102, "conta_segunda_via": 0.009400940094009401, "plano_nova_linha": 0.10901090109010901, "seguranca_perda_roubo": 0.036403640364036406, "conta_pagamento_confirmacao": 0.009400940094009401, "desconto_retencao": 0.0097009700970097, "suporte_sem_sinal": 0.41194119411941194, "negociacao_religacao": 0.2698269826982698, "reclamacao_atendimento": 0.013001300130013, "marketplace_compra": 0.0092009200920092, "roaming_pacote": 0.009100910091009102, "sem_correspondencia": 0.10391039103910392}, "confidence": 0.3422, "input_tokens": 302, "latency_ms": 181.16018400002076} +{"id": "g0053-negociacao_religacao-emocional-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"plano_troca": 0.0017, "conta_debito_automatico_digital": 0.0016, "negociacao_religacao": 0.002, "troca_numero": 0.8873, "conta_pagamento_confirmacao": 0.0017, "suporte_sem_sinal": 0.0987, "negociacao_divida": 0.0046, "sem_correspondencia": 0.0024}, "confidence": 0.7988, "input_tokens": 246, "latency_ms": 157.9363270000158} +{"id": "g0053-negociacao_religacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.6425000000000001, "internet_pacote_adicional": 0.15270000000000003, "negociacao_divida": 0.012600000000000002, "marketplace_compra": 0.013000000000000001, "conta_debito_automatico_digital": 0.012600000000000002, "vas_consulta": 0.037500000000000006, "conta_pagamento_confirmacao": 0.013200000000000002, "sem_correspondencia": 0.11590000000000002}, "confidence": 0.4383, "input_tokens": 243, "latency_ms": 155.57832299998609} +{"id": "g0053-negociacao_religacao-emocional-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_sem_sinal": 0.0053994600539946005, "negociacao_divida": 0.0053994600539946005, "conta_debito_automatico_digital": 0.1908809119088091, "vas_cancelamento": 0.7206279372062794, "conta_pagamento_confirmacao": 0.0052994700529947, "plano_consulta": 0.0053994600539946005, "negociacao_religacao": 0.0155984401559844, "reclamacao_atendimento": 0.0287971202879712, "fidelidade_resgate": 0.005599440055994401, "recarga_nao_creditada": 0.0053994600539946005, "vas_consulta": 0.005499450054994501, "sem_correspondencia": 0.0060993900609939014}, "confidence": 0.6184, "input_tokens": 304, "latency_ms": 190.20020200002818} +{"id": "g0053-negociacao_religacao-emocional-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.4201159768046391, "conta_contestacao": 0.0003999200159968007, "vas_contratacao": 0.03839232153569286, "marketplace_compra": 0.005298940211957609, "suporte_sem_sinal": 0.0005998800239952009, "bonus_nao_recebido": 0.0003999200159968007, "recarga_realizar": 0.00029994001199760045, "negociacao_religacao": 0.003999200159968006, "conta_segunda_via": 0.0004999000199960008, "negociacao_divida": 0.0006998600279944011, "suporte_chip_esim": 0.0003999200159968007, "conta_pagamento_confirmacao": 0.0003999200159968007, "parceiros_ofertas": 0.0003999200159968007, "cancelamento_linha": 0.5261947610477904, "marketplace_pedido": 0.0003999200159968007, "sem_correspondencia": 0.0014997000599880025}, "confidence": 0.668, "input_tokens": 304, "latency_ms": 175.90095299999575} +{"id": "g0053-negociacao_religacao-emocional-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.12280000000000003, "negociacao_divida": 0.8693000000000002, "suporte_sem_sinal": 0.00040000000000000013, "fidelidade_pontos": 0.00040000000000000013, "desconto_retencao": 0.0055000000000000005, "conta_pagamento_confirmacao": 0.00040000000000000013, "cadastro_atualizacao": 0.00040000000000000013, "sem_correspondencia": 0.0008000000000000003}, "confidence": 0.7951, "input_tokens": 241, "latency_ms": 144.68082999997023} +{"id": "g0053-negociacao_religacao-emocional-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 127, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_debito_automatico_digital": 0.0005000500050005, "conta_contestacao": 0.0006000600060006, "suporte_chip_esim": 0.004000400040004, "negociacao_religacao": 0.0005000500050005, "reclamacao_atendimento": 0.0006000600060006, "fidelidade_pontos": 0.0101010101010101, "troca_numero": 0.0009000900090009, "suporte_sem_sinal": 0.0007000700070007, "parceiros_ofertas": 0.0005000500050005, "conta_pagamento_confirmacao": 0.0006000600060006, "negociacao_divida": 0.0005000500050005, "vas_contratacao": 0.0005000500050005, "portabilidade": 0.0006000600060006, "seguranca_fraude": 0.20612061206120613, "internet_problema_conexao": 0.7726772677267726, "sem_correspondencia": 0.0006000600060006}, "confidence": 0.7668, "input_tokens": 304, "latency_ms": 178.28320500001382} +{"id": "g0053-negociacao_religacao-emocional-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_consulta": 0.0004, "recarga_nao_creditada": 0.0001, "negociacao_divida": 0.0032, "conta_pagamento_confirmacao": 0.0001, "suporte_sem_sinal": 0.0001, "cancelamento_linha": 0.9842, "negociacao_religacao": 0.0116, "sem_correspondencia": 0.0003}, "confidence": 0.9546, "input_tokens": 238, "latency_ms": 144.2706309999835} +{"id": "g0058-recarga_realizar-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.0237, "bonus_nao_recebido": 0.1489, "recarga_saldo": 0.083, "suporte_configuracao": 0.0298, "conta_pagamento_confirmacao": 0.0047, "recarga_nao_creditada": 0.0835, "roaming_pacote": 0.007, "sem_correspondencia": 0.6194}, "confidence": 0.4002, "input_tokens": 225, "latency_ms": 141.72638200000165} +{"id": "g0058-recarga_realizar-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_vencimento": 9.999910000809991e-07, "reclamacao_atendimento": 9.999910000809991e-07, "parceiros_ofertas": 9.999910000809991e-07, "recarga_nao_creditada": 0.9690912781784962, "recarga_saldo": 0.026199764202122177, "seguranca_fraude": 9.999910000809991e-07, "desconto_retencao": 9.999910000809991e-07, "conta_pagamento_confirmacao": 9.999910000809991e-07, "internet_pacote_adicional": 0.00019999820001619984, "roaming_pacote": 9.999910000809991e-07, "atendimento_humano": 9.999910000809991e-07, "conta_debito_automatico_digital": 0.0015999856001295987, "conta_explicacao": 0.0003999964000323997, "bonus_nao_recebido": 9.999910000809991e-07, "conta_contestacao": 0.0017999838001457984, "sem_correspondencia": 0.0006999937000566993}, "confidence": 0.943, "input_tokens": 288, "latency_ms": 173.96259299999883} +{"id": "g0058-recarga_realizar-erros_digitacao-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0001, "recarga_nao_creditada": 0.0008, "recarga_realizar": 0.9967, "sem_correspondencia": 0.0024}, "confidence": 0.9823, "input_tokens": 131, "latency_ms": 90.72100899999214} +{"id": "g0058-recarga_realizar-erros_digitacao-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_troca": 9.999850002249967e-07, "seguranca_fraude": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "vas_contratacao": 9.999850002249967e-07, "suporte_configuracao": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "marketplace_compra": 9.999850002249967e-07, "desconto_retencao": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "conta_segunda_via": 9.999850002249967e-07, "recarga_nao_creditada": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 169.36550900004477} +{"id": "g0058-recarga_realizar-erros_digitacao-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.007000700070007, "internet_pacote_adicional": 0.0057005700570057, "recarga_realizar": 0.8136813681368136, "vas_consulta": 0.0291029102910291, "internet_consumo": 0.0159015901590159, "vas_cancelamento": 0.0059005900590059, "recarga_saldo": 0.009000900090009, "suporte_chip_esim": 0.0267026702670267, "plano_troca": 0.0038003800380038, "recarga_nao_creditada": 0.012101210121012099, "roaming_duvida": 0.013901390139013899, "sem_correspondencia": 0.0572057205720572}, "confidence": 0.6506, "input_tokens": 281, "latency_ms": 161.0387650000007} +{"id": "g0058-recarga_realizar-erros_digitacao-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"plano_consulta": 0.00020002000200020008, "conta_debito_automatico_digital": 0.005600560056005601, "recarga_realizar": 0.5884588458845886, "conta_vencimento": 0.00020002000200020008, "parceiros_ofertas": 0.00020002000200020008, "cadastro_atualizacao": 0.00020002000200020008, "recarga_saldo": 0.25302530253025307, "fidelidade_pontos": 0.0014001400140014003, "cancelamento_linha": 0.0009000900090009003, "atendimento_humano": 0.00020002000200020008, "portabilidade": 0.017701770177017705, "seguranca_perda_roubo": 0.0005000500050005002, "plano_nova_linha": 0.00020002000200020008, "internet_problema_conexao": 0.00030003000300030005, "recarga_nao_creditada": 0.026602660266026607, "sem_correspondencia": 0.10431043104310433}, "confidence": 0.5941, "input_tokens": 291, "latency_ms": 172.40757099995108} +{"id": "g0058-recarga_realizar-erros_digitacao-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 9.999970000090002e-07, "recarga_realizar": 0.9999970000090003, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 135, "latency_ms": 95.41469699996696} +{"id": "g0058-recarga_realizar-erros_digitacao-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"seguranca_perda_roubo": 0.0009001764345811779, "plano_consulta": 1.000196038423531e-06, "plano_troca": 1.000196038423531e-06, "recarga_nao_creditada": 1.000196038423531e-06, "reclamacao_atendimento": 0.00010001960384235312, "marketplace_compra": 0.9720905297438298, "recarga_realizar": 0.008401646722757661, "recarga_saldo": 1.000196038423531e-06, "bonus_nao_recebido": 0.000800156830738825, "troca_numero": 0.015903117010934144, "internet_consumo": 0.0003000588115270593, "sem_correspondencia": 0.0015002940576352966}, "confidence": 0.9355, "input_tokens": 277, "latency_ms": 171.5860030000158} +{"id": "g0058-recarga_realizar-erros_digitacao-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_divida": 9.999890001209987e-07, "plano_troca": 9.999890001209987e-07, "conta_segunda_via": 9.999890001209987e-05, "conta_explicacao": 9.999890001209987e-07, "internet_problema_conexao": 9.999890001209987e-05, "desconto_retencao": 9.999890001209987e-07, "internet_pacote_adicional": 9.999890001209987e-07, "roaming_pacote": 9.999890001209987e-07, "negociacao_religacao": 9.999890001209987e-07, "recarga_nao_creditada": 0.9761892619181188, "portabilidade": 9.999890001209987e-07, "reclamacao_atendimento": 9.999890001209987e-07, "conta_debito_automatico_digital": 9.999890001209987e-07, "recarga_realizar": 0.02349974150284347, "recarga_saldo": 9.999890001209987e-07, "sem_correspondencia": 9.999890001209987e-05}, "confidence": 0.9586, "input_tokens": 287, "latency_ms": 170.28892100000803} +{"id": "g0058-recarga_realizar-erros_digitacao-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "conta_segunda_via": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "recarga_realizar": 0.9999890001209991, "seguranca_fraude": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "recarga_saldo": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 282, "latency_ms": 172.2874740000293} +{"id": "g0058-recarga_realizar-erros_digitacao-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"reclamacao_atendimento": 0.0648999351000649, "suporte_chip_esim": 0.0036999963000037004, "negociacao_religacao": 9.99999000001e-07, "marketplace_pedido": 0.0007999992000008001, "recarga_realizar": 0.9302990697009303, "recarga_nao_creditada": 9.999990000010002e-05, "recarga_saldo": 9.999990000010002e-05, "sem_correspondencia": 9.999990000010002e-05}, "confidence": 0.8683, "input_tokens": 229, "latency_ms": 135.64322700000275} +{"id": "g0058-recarga_realizar-erros_digitacao-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_contestacao": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "parceiros_ofertas": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 204, "latency_ms": 123.37652500002605} +{"id": "g0059-recarga_realizar-regionalismo-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.99997000009e-07, "recarga_nao_creditada": 9.99997000009e-07, "recarga_realizar": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9997, "input_tokens": 154, "latency_ms": 99.17193899997301} +{"id": "g0059-recarga_realizar-regionalismo-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"negociacao_divida": 9.99998000004e-07, "recarga_realizar": 0.9872980254039493, "plano_nova_linha": 9.999980000040002e-05, "recarga_nao_creditada": 0.0019999960000080005, "fidelidade_resgate": 9.99998000004e-07, "suporte_chip_esim": 0.0009999980000040003, "roaming_cobranca": 0.0006999986000028001, "conta_debito_automatico_digital": 9.999980000040002e-05, "marketplace_compra": 0.006299987400025201, "recarga_saldo": 0.0010999978000044003, "cadastro_atualizacao": 0.0004999990000020001, "sem_correspondencia": 0.0008999982000036001}, "confidence": 0.9644, "input_tokens": 296, "latency_ms": 169.5687750000161} +{"id": "g0059-recarga_realizar-regionalismo-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"desconto_retencao": 0.08871774354870975, "negociacao_religacao": 0.0029005801160232043, "recarga_realizar": 0.03790758151630326, "marketplace_pedido": 0.013702740548109622, "parceiros_ofertas": 0.0044008801760352075, "internet_pacote_adicional": 0.0015003000600120023, "conta_vencimento": 0.0015003000600120023, "recarga_saldo": 0.7449489897979595, "plano_nova_linha": 0.0016003200640128026, "recarga_nao_creditada": 0.07981596319263852, "suporte_chip_esim": 0.009201840368073614, "sem_correspondencia": 0.013802760552110422}, "confidence": 0.6006, "input_tokens": 298, "latency_ms": 168.47246399998994} +{"id": "g0059-recarga_realizar-regionalismo-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "seguranca_perda_roubo": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "negociacao_religacao": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 223, "latency_ms": 135.24762700001247} +{"id": "g0059-recarga_realizar-regionalismo-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.8187181281871813, "fidelidade_pontos": 0.0008999100089991, "roaming_cobranca": 0.0013998600139986002, "conta_segunda_via": 0.00019998000199980003, "seguranca_perda_roubo": 0.000999900009999, "atendimento_humano": 0.0010998900109989002, "suporte_chip_esim": 0.00029997000299970003, "negociacao_religacao": 0.00029997000299970003, "troca_numero": 0.00019998000199980003, "recarga_saldo": 0.032996700329967, "recarga_nao_creditada": 0.019698030196980302, "seguranca_fraude": 0.0011998800119988001, "portabilidade": 0.0007999200079992001, "marketplace_compra": 0.00019998000199980003, "recarga_realizar": 0.12058794120587941, "sem_correspondencia": 0.00039996000399960006}, "confidence": 0.7604, "input_tokens": 299, "latency_ms": 174.32271699999546} +{"id": "g0059-recarga_realizar-regionalismo-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "recarga_realizar": 0.9999850002249971, "plano_troca": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 296, "latency_ms": 165.68919999997433} +{"id": "g0059-recarga_realizar-regionalismo-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cadastro_atualizacao": 0.021795640871825634, "conta_debito_automatico_digital": 0.09998000399920016, "recarga_nao_creditada": 0.027994401119776045, "bonus_nao_recebido": 0.14347130573885222, "recarga_realizar": 0.056988602279544096, "recarga_saldo": 0.02009598080383923, "fidelidade_resgate": 0.021895620875824834, "beneficios_consulta": 0.008398320335932814, "troca_numero": 0.02659468106378724, "reclamacao_atendimento": 0.5606878624275144, "roaming_pacote": 0.003699260147970406, "sem_correspondencia": 0.008398320335932814}, "confidence": 0.3806, "input_tokens": 281, "latency_ms": 160.8681810000121} +{"id": "g0059-recarga_realizar-regionalismo-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_chip_esim": 9.999930000489998e-07, "fidelidade_pontos": 9.999930000489998e-07, "atendimento_humano": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "vas_consulta": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 232, "latency_ms": 134.06168700004173} +{"id": "g0059-recarga_realizar-regionalismo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 0.0055000000000000005, "plano_nova_linha": 0.0022000000000000006, "reclamacao_atendimento": 0.0030000000000000005, "internet_problema_conexao": 0.5198000000000002, "suporte_chip_esim": 0.011100000000000002, "recarga_saldo": 0.005300000000000001, "marketplace_compra": 0.022300000000000004, "roaming_duvida": 0.005100000000000001, "recarga_nao_creditada": 0.10160000000000001, "internet_consumo": 0.057800000000000004, "roaming_pacote": 0.011500000000000002, "vas_cancelamento": 0.0029000000000000002, "recarga_realizar": 0.016500000000000004, "troca_numero": 0.19040000000000004, "negociacao_religacao": 0.004300000000000001, "sem_correspondencia": 0.04070000000000001}, "confidence": 0.4259, "input_tokens": 295, "latency_ms": 172.8778749999833} +{"id": "g0059-recarga_realizar-regionalismo-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_saldo": 0.041695830416958304, "recarga_nao_creditada": 0.5089491050894911, "recarga_realizar": 0.2074792520747925, "sem_correspondencia": 0.24187581241875813}, "confidence": 0.1735, "input_tokens": 141, "latency_ms": 95.31223400000499} +{"id": "g0059-recarga_realizar-regionalismo-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "negociacao_divida": 9.99993000049e-07, "reclamacao_atendimento": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 237, "latency_ms": 141.0359629999789} +{"id": "g0059-recarga_realizar-regionalismo-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_nova_linha": 0.028302830283028303, "recarga_realizar": 0.7184718471847186, "portabilidade": 0.017001700170017005, "fidelidade_resgate": 0.013601360136013601, "internet_problema_conexao": 0.20652065206520653, "recarga_saldo": 0.005400540054005401, "recarga_nao_creditada": 0.007200720072007201, "sem_correspondencia": 0.0035003500350035007}, "confidence": 0.5789, "input_tokens": 222, "latency_ms": 131.14485899995998} +{"id": "g0060-recarga_realizar-emocional-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0004999950000499995, "conta_explicacao": 9.999900000999991e-07, "internet_consumo": 9.999900000999991e-07, "marketplace_compra": 9.999900000999991e-07, "beneficios_consulta": 9.999900000999991e-07, "seguranca_fraude": 9.999900000999991e-07, "desconto_retencao": 9.999900000999991e-07, "recarga_nao_creditada": 9.999900000999991e-07, "suporte_chip_esim": 9.999900000999991e-07, "recarga_realizar": 0.9994900050999492, "reclamacao_atendimento": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9981, "input_tokens": 293, "latency_ms": 168.963835999989} +{"id": "g0060-recarga_realizar-emocional-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "reclamacao_atendimento": 9.99989000120999e-07, "internet_consumo": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "parceiros_ofertas": 9.99989000120999e-07, "seguranca_perda_roubo": 9.99989000120999e-07, "recarga_realizar": 0.9999890001209989, "conta_explicacao": 9.99989000120999e-07, "recarga_nao_creditada": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 163.72440300000335} +{"id": "g0060-recarga_realizar-emocional-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_configuracao": 0.0007001400280056011, "recarga_realizar": 0.9323864772954591, "conta_debito_automatico_digital": 0.00010002000400080016, "recarga_nao_creditada": 0.06601320264052811, "negociacao_religacao": 0.00010002000400080016, "recarga_saldo": 0.0003000600120024004, "fidelidade_pontos": 0.00010002000400080016, "sem_correspondencia": 0.0003000600120024004}, "confidence": 0.8756, "input_tokens": 250, "latency_ms": 151.37669799997866} +{"id": "g0060-recarga_realizar-emocional-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 9.999900000999993e-07, "bonus_nao_recebido": 9.999900000999993e-07, "marketplace_compra": 9.999900000999993e-07, "suporte_chip_esim": 9.999900000999993e-07, "recarga_nao_creditada": 0.0006999930000699996, "recarga_saldo": 9.999900000999993e-07, "fidelidade_resgate": 9.999900000999993e-07, "internet_consumo": 9.999900000999993e-07, "recarga_realizar": 0.9992900070999293, "conta_debito_automatico_digital": 9.999900000999993e-07, "vas_contratacao": 9.999900000999993e-07, "sem_correspondencia": 9.999900000999993e-07}, "confidence": 0.9975, "input_tokens": 294, "latency_ms": 195.49592200002053} +{"id": "g0060-recarga_realizar-emocional-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"roaming_duvida": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "plano_nova_linha": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 143.53955399997176} +{"id": "g0060-recarga_realizar-emocional-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"parceiros_ofertas": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "marketplace_pedido": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 134.85853699995687} +{"id": "g0060-recarga_realizar-emocional-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 9.999900000999991e-07, "vas_consulta": 9.999900000999991e-07, "suporte_configuracao": 9.999900000999991e-07, "recarga_nao_creditada": 9.999900000999991e-07, "roaming_pacote": 9.999900000999991e-07, "recarga_realizar": 0.9991900080999191, "suporte_chip_esim": 9.999900000999991e-07, "negociacao_religacao": 9.999900000999991e-07, "conta_debito_automatico_digital": 9.999900000999991e-07, "recarga_saldo": 0.0007999920000799994, "marketplace_pedido": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9974, "input_tokens": 291, "latency_ms": 173.98573700000952} +{"id": "g0060-recarga_realizar-emocional-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.9998980002039998, "recarga_saldo": 9.999980000040002e-05, "recarga_nao_creditada": 9.99998000004e-07, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.999, "input_tokens": 136, "latency_ms": 91.70062799995549} +{"id": "g0060-recarga_realizar-emocional-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.8594140585941407, "cancelamento_linha": 9.999000099990002e-05, "plano_consulta": 9.999000099990002e-05, "roaming_cobranca": 0.0018998100189981002, "recarga_saldo": 0.13628637136286373, "vas_contratacao": 0.0006999300069993001, "reclamacao_atendimento": 9.999000099990002e-05, "sem_correspondencia": 0.0013998600139986002}, "confidence": 0.7933, "input_tokens": 220, "latency_ms": 131.83956800003216} +{"id": "g0060-recarga_realizar-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_problema_conexao": 0.011297740451909618, "vas_consulta": 9.998000399920017e-05, "conta_explicacao": 9.998000399920017e-05, "recarga_nao_creditada": 0.1879624075184963, "seguranca_perda_roubo": 0.0003999200159968007, "cadastro_atualizacao": 0.00019996000799840034, "negociacao_religacao": 9.998000399920017e-05, "cancelamento_linha": 9.998000399920017e-05, "negociacao_divida": 9.998000399920017e-05, "recarga_saldo": 0.7969406118776245, "roaming_duvida": 9.998000399920017e-05, "internet_consumo": 0.0006998600279944011, "marketplace_compra": 0.0003999200159968007, "portabilidade": 0.0008998200359928015, "atendimento_humano": 9.998000399920017e-05, "sem_correspondencia": 0.0004999000199960008}, "confidence": 0.7931, "input_tokens": 298, "latency_ms": 171.70444800001405} +{"id": "g0060-recarga_realizar-emocional-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.999970000090002e-07, "recarga_realizar": 0.9999970000090003, "recarga_nao_creditada": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9997, "input_tokens": 138, "latency_ms": 95.51706299998841} +{"id": "g0060-recarga_realizar-emocional-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.00019999880000720003, "conta_segunda_via": 9.99994000036e-07, "beneficios_consulta": 9.99994000036e-07, "roaming_duvida": 9.99994000036e-07, "recarga_realizar": 0.9997940012359928, "reclamacao_atendimento": 9.99994000036e-07, "recarga_nao_creditada": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9991, "input_tokens": 229, "latency_ms": 134.4495519999782} +{"id": "g0063-recarga_saldo-curto_neutro-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0033, "internet_consumo": 0.0246, "suporte_chip_esim": 0.0011, "internet_pacote_adicional": 0.0011, "recarga_saldo": 0.5823, "recarga_nao_creditada": 0.3808, "fidelidade_pontos": 0.001, "sem_correspondencia": 0.0058}, "confidence": 0.594, "input_tokens": 220, "latency_ms": 130.90730999999778} +{"id": "g0063-recarga_saldo-curto_neutro-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"internet_consumo": 0.0012001200120012002, "internet_problema_conexao": 0.00010001000100010004, "conta_pagamento_confirmacao": 0.9954995499549957, "roaming_pacote": 0.00010001000100010004, "recarga_realizar": 0.00040004000400040016, "bonus_nao_recebido": 0.00040004000400040016, "recarga_nao_creditada": 0.0020002000200020006, "sem_correspondencia": 0.00030003000300030005}, "confidence": 0.9827, "input_tokens": 216, "latency_ms": 126.29307200000994} +{"id": "g0063-recarga_saldo-curto_neutro-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0171, "internet_consumo": 0.1245, "recarga_realizar": 0.0116, "sem_correspondencia": 0.8468}, "confidence": 0.6239, "input_tokens": 129, "latency_ms": 90.03728999999794} +{"id": "g0063-recarga_saldo-curto_neutro-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.961103889611039, "roaming_pacote": 0.00019998000199980003, "suporte_sem_sinal": 0.00029997000299970003, "recarga_nao_creditada": 0.023297670232976703, "recarga_realizar": 0.0007999200079992001, "beneficios_consulta": 0.00029997000299970003, "internet_consumo": 0.0120987901209879, "sem_correspondencia": 0.0018998100189981002}, "confidence": 0.9026, "input_tokens": 203, "latency_ms": 132.02883700000712} +{"id": "g0063-recarga_saldo-curto_neutro-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"plano_nova_linha": 0.0010000970094099127, "seguranca_fraude": 0.00010000970094099127, "recarga_saldo": 0.939391120938731, "roaming_duvida": 1.0000970094099127e-06, "internet_consumo": 1.0000970094099127e-06, "vas_consulta": 0.0006000582056459475, "recarga_nao_creditada": 0.001100106710350904, "recarga_realizar": 0.00020001940188198254, "fidelidade_resgate": 0.00010000970094099127, "seguranca_perda_roubo": 0.00010000970094099127, "fidelidade_pontos": 1.0000970094099127e-06, "sem_correspondencia": 0.057405568340128985}, "confidence": 0.9007, "input_tokens": 279, "latency_ms": 163.71116800002028} +{"id": "g0063-recarga_saldo-curto_neutro-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_contestacao": 1.0000900081007289e-06, "roaming_pacote": 1.0000900081007289e-06, "recarga_realizar": 1.0000900081007289e-06, "internet_consumo": 1.0000900081007289e-06, "desconto_retencao": 1.0000900081007289e-06, "roaming_duvida": 1.0000900081007289e-06, "marketplace_compra": 1.0000900081007289e-06, "recarga_saldo": 0.9998899900991088, "cancelamento_linha": 1.0000900081007289e-06, "plano_nova_linha": 1.0000900081007289e-06, "recarga_nao_creditada": 0.0001000090008100729, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9993, "input_tokens": 283, "latency_ms": 164.2589069999758} +{"id": "g0063-recarga_saldo-curto_neutro-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.004199580041995801, "internet_consumo": 0.0037996200379962005, "recarga_saldo": 0.973002699730027, "sem_correspondencia": 0.018998100189981}, "confidence": 0.8948, "input_tokens": 134, "latency_ms": 92.9524749999473} +{"id": "g0063-recarga_saldo-curto_neutro-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"atendimento_humano": 0.0139013901390139, "recarga_saldo": 0.013501350135013501, "seguranca_fraude": 0.20102010201020104, "recarga_realizar": 0.006400640064006401, "internet_consumo": 0.012701270127012701, "suporte_chip_esim": 0.0030003000300030005, "recarga_nao_creditada": 0.7330733073307331, "sem_correspondencia": 0.016401640164016403}, "confidence": 0.5957, "input_tokens": 219, "latency_ms": 130.6359139999813} +{"id": "g0063-recarga_saldo-curto_neutro-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 9.999000099990002e-05, "internet_consumo": 9.999000099990002e-05, "recarga_saldo": 0.9993000699930007, "sem_correspondencia": 0.0004999500049995}, "confidence": 0.9957, "input_tokens": 128, "latency_ms": 87.28435699998727} +{"id": "g0063-recarga_saldo-curto_neutro-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.00020000000000000004, "recarga_nao_creditada": 0.31390000000000007, "cancelamento_linha": 0.0005000000000000001, "negociacao_religacao": 0.00020000000000000004, "recarga_saldo": 0.6289000000000001, "internet_pacote_adicional": 0.0017000000000000001, "troca_numero": 0.00020000000000000004, "seguranca_perda_roubo": 0.00030000000000000003, "conta_debito_automatico_digital": 0.008500000000000002, "conta_contestacao": 0.005700000000000001, "roaming_duvida": 0.028900000000000002, "conta_explicacao": 0.0013000000000000002, "internet_consumo": 0.005200000000000001, "marketplace_compra": 0.00020000000000000004, "recarga_realizar": 0.0014000000000000002, "sem_correspondencia": 0.0029000000000000002}, "confidence": 0.6705, "input_tokens": 281, "latency_ms": 164.14185600001474} +{"id": "g0063-recarga_saldo-curto_neutro-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"recarga_saldo": 0.0009000000000000001, "suporte_sem_sinal": 0.00020000000000000004, "recarga_realizar": 0.00020000000000000004, "conta_pagamento_confirmacao": 0.9746000000000001, "portabilidade": 0.007600000000000001, "parceiros_ofertas": 0.00020000000000000004, "internet_consumo": 0.0009000000000000001, "recarga_nao_creditada": 0.011600000000000001, "beneficios_consulta": 0.0004000000000000001, "suporte_configuracao": 0.00030000000000000003, "reclamacao_atendimento": 0.00020000000000000004, "sem_correspondencia": 0.0029000000000000002}, "confidence": 0.9373, "input_tokens": 278, "latency_ms": 159.04522200003157} +{"id": "g0063-recarga_saldo-curto_neutro-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_divida": 0.00040004000400040005, "conta_segunda_via": 0.0005000500050005, "plano_troca": 0.00040004000400040005, "conta_contestacao": 0.004400440044004401, "plano_consulta": 0.0007000700070007, "internet_consumo": 0.0026002600260026003, "recarga_realizar": 0.0006000600060006, "plano_nova_linha": 0.0007000700070007, "roaming_pacote": 0.00040004000400040005, "recarga_saldo": 0.9867986798679869, "recarga_nao_creditada": 0.0011001100110011003, "sem_correspondencia": 0.0014001400140014}, "confidence": 0.9607, "input_tokens": 281, "latency_ms": 160.70488200000455} +{"id": "g0064-recarga_saldo-informal_abreviado-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.947994799479948, "recarga_realizar": 0.00010001000100010003, "internet_consumo": 0.00010001000100010003, "sem_correspondencia": 0.05180518051805181}, "confidence": 0.8513, "input_tokens": 128, "latency_ms": 87.77553999999554} +{"id": "g0064-recarga_saldo-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9172082791720826, "fidelidade_resgate": 0.0026997300269973, "plano_nova_linha": 0.0010998900109989, "recarga_realizar": 0.029897010298970097, "internet_consumo": 0.0015998400159983998, "cadastro_atualizacao": 0.0015998400159983998, "troca_numero": 0.0002999700029996999, "sem_correspondencia": 0.04559544045595439}, "confidence": 0.8216, "input_tokens": 209, "latency_ms": 127.5488349999705} +{"id": "g0064-recarga_saldo-informal_abreviado-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0217, "marketplace_compra": 0.0031, "seguranca_perda_roubo": 0.2284, "atendimento_humano": 0.0003, "beneficios_consulta": 0.0004, "cadastro_atualizacao": 0.0004, "desconto_retencao": 0.0013, "roaming_pacote": 0.0003, "recarga_saldo": 0.0035, "vas_contratacao": 0.6485, "recarga_realizar": 0.0014, "conta_explicacao": 0.0032, "internet_consumo": 0.0017, "recarga_nao_creditada": 0.013, "suporte_chip_esim": 0.0019, "sem_correspondencia": 0.0709}, "confidence": 0.62, "input_tokens": 293, "latency_ms": 174.9813280000012} +{"id": "g0064-recarga_saldo-informal_abreviado-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 25, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"reclamacao_atendimento": 1.0001950380324163e-06, "roaming_cobranca": 1.0001950380324163e-06, "recarga_saldo": 0.9982946674601548, "internet_consumo": 0.00010001950380324164, "fidelidade_resgate": 1.0001950380324163e-06, "conta_pagamento_confirmacao": 0.00030005851140972486, "plano_troca": 1.0001950380324163e-06, "troca_numero": 1.0001950380324163e-06, "marketplace_compra": 0.00010001950380324164, "recarga_realizar": 0.00010001950380324164, "recarga_nao_creditada": 0.00010001950380324164, "sem_correspondencia": 0.0010001950380324164}, "confidence": 0.9933, "input_tokens": 274, "latency_ms": 157.72112899998092} +{"id": "g0064-recarga_saldo-informal_abreviado-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9993898840779746, "internet_consumo": 0.00010001900361068602, "recarga_nao_creditada": 0.00020003800722137203, "internet_pacote_adicional": 1.00019003610686e-06, "conta_explicacao": 1.00019003610686e-06, "negociacao_religacao": 1.00019003610686e-06, "conta_vencimento": 1.00019003610686e-06, "conta_segunda_via": 1.00019003610686e-06, "desconto_retencao": 1.00019003610686e-06, "plano_consulta": 1.00019003610686e-06, "vas_consulta": 0.00010001900361068602, "suporte_configuracao": 1.00019003610686e-06, "suporte_chip_esim": 1.00019003610686e-06, "marketplace_pedido": 1.00019003610686e-06, "recarga_realizar": 0.00010001900361068602, "sem_correspondencia": 0.00010001900361068602}, "confidence": 0.9971, "input_tokens": 290, "latency_ms": 166.59478999997646} +{"id": "g0064-recarga_saldo-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.063, "internet_consumo": 0.0222, "recarga_nao_creditada": 0.2522, "sem_correspondencia": 0.6626}, "confidence": 0.366, "input_tokens": 129, "latency_ms": 88.96677999996427} +{"id": "g0064-recarga_saldo-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_vencimento": 0.00020002000200020003, "conta_segunda_via": 0.00010001000100010001, "conta_debito_automatico_digital": 0.00040004000400040005, "recarga_realizar": 0.0005000500050005, "cancelamento_linha": 0.001000100010001, "vas_consulta": 0.0030003000300030005, "internet_pacote_adicional": 0.00010001000100010001, "bonus_nao_recebido": 0.25192519251925194, "internet_consumo": 0.00040004000400040005, "plano_consulta": 0.0006000600060006, "recarga_nao_creditada": 0.7381738173817382, "sem_correspondencia": 0.0036003600360036}, "confidence": 0.7446, "input_tokens": 271, "latency_ms": 159.5843559999821} +{"id": "g0064-recarga_saldo-informal_abreviado-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.022100000000000005, "recarga_nao_creditada": 0.00020000000000000004, "recarga_realizar": 0.00010000000000000002, "cadastro_atualizacao": 0.006400000000000001, "conta_contestacao": 0.0013000000000000002, "negociacao_religacao": 0.004100000000000001, "conta_vencimento": 0.00010000000000000002, "atendimento_humano": 0.00030000000000000003, "recarga_saldo": 0.8811000000000001, "portabilidade": 0.006300000000000001, "vas_contratacao": 0.00010000000000000002, "internet_consumo": 0.00030000000000000003, "plano_nova_linha": 0.00010000000000000002, "parceiros_ofertas": 0.00010000000000000002, "roaming_pacote": 0.00010000000000000002, "sem_correspondencia": 0.07730000000000001}, "confidence": 0.8193, "input_tokens": 291, "latency_ms": 168.67454600003384} +{"id": "g0064-recarga_saldo-informal_abreviado-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0004999500049995, "recarga_saldo": 0.9778022197780222, "internet_consumo": 0.0004999500049995, "sem_correspondencia": 0.0211978802119788}, "confidence": 0.92, "input_tokens": 132, "latency_ms": 91.90907500004641} +{"id": "g0064-recarga_saldo-informal_abreviado-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0037, "recarga_saldo": 0.3487, "recarga_realizar": 0.0037, "sem_correspondencia": 0.6439}, "confidence": 0.5007, "input_tokens": 129, "latency_ms": 88.96650000002637} +{"id": "g0064-recarga_saldo-informal_abreviado-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0010998900109989002, "recarga_saldo": 0.9335066493350664, "roaming_cobranca": 0.0011998800119988001, "suporte_chip_esim": 0.0012998700129987, "recarga_nao_creditada": 0.007699230076992301, "parceiros_ofertas": 0.0012998700129987, "internet_consumo": 0.011898810118988102, "sem_correspondencia": 0.041995800419958006}, "confidence": 0.8461, "input_tokens": 211, "latency_ms": 126.76197299998648} +{"id": "g0064-recarga_saldo-informal_abreviado-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_explicacao": 0.0004000764145951877, "beneficios_consulta": 1.0001910364879692e-06, "roaming_pacote": 1.0001910364879692e-06, "marketplace_pedido": 1.0001910364879692e-06, "recarga_saldo": 0.21614128298505011, "recarga_nao_creditada": 0.774247881345337, "plano_nova_linha": 1.0001910364879692e-06, "internet_consumo": 0.0003000573109463907, "portabilidade": 0.00010001910364879692, "fidelidade_pontos": 0.008401604706498941, "roaming_cobranca": 1.0001910364879692e-06, "recarga_realizar": 1.0001910364879692e-06, "marketplace_compra": 1.0001910364879692e-06, "negociacao_divida": 1.0001910364879692e-06, "atendimento_humano": 1.0001910364879692e-06, "sem_correspondencia": 0.0004000764145951877}, "confidence": 0.7905, "input_tokens": 291, "latency_ms": 167.54325100004053} +{"id": "g0069-recarga_saldo-indireto_multiplo-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 184, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.00010001920368710792, "seguranca_perda_roubo": 1.000192036871079e-06, "internet_consumo": 0.9971914607604658, "conta_pagamento_confirmacao": 1.000192036871079e-06, "vas_contratacao": 1.000192036871079e-06, "cancelamento_linha": 0.00040007681474843167, "recarga_nao_creditada": 0.0008001536294968633, "conta_segunda_via": 1.000192036871079e-06, "recarga_realizar": 1.000192036871079e-06, "conta_debito_automatico_digital": 1.000192036871079e-06, "suporte_sem_sinal": 0.00040007681474843167, "roaming_pacote": 1.000192036871079e-06, "vas_consulta": 0.0007001344258097553, "reclamacao_atendimento": 1.000192036871079e-06, "recarga_saldo": 0.0003000576110613237, "sem_correspondencia": 0.00010001920368710792}, "confidence": 0.9905, "input_tokens": 318, "latency_ms": 181.0294259999523} +{"id": "g0069-recarga_saldo-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 96, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.932696470691753, "recarga_nao_creditada": 0.03799578246814603, "marketplace_pedido": 9.998890123196322e-07, "conta_pagamento_confirmacao": 9.998890123196322e-07, "vas_cancelamento": 9.998890123196322e-07, "desconto_retencao": 9.998890123196322e-07, "plano_troca": 9.998890123196322e-07, "cadastro_atualizacao": 9.998890123196322e-07, "bonus_nao_recebido": 9.998890123196322e-07, "marketplace_compra": 9.998890123196322e-07, "recarga_saldo": 0.0290967702585013, "conta_vencimento": 9.998890123196322e-07, "roaming_duvida": 9.998890123196324e-05, "conta_segunda_via": 9.998890123196322e-07, "internet_pacote_adicional": 9.998890123196322e-07, "sem_correspondencia": 9.998890123196324e-05}, "confidence": 0.8939, "input_tokens": 297, "latency_ms": 172.34401199999638} +{"id": "g0069-recarga_saldo-indireto_multiplo-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"troca_numero": 1.0001930372561902e-06, "internet_consumo": 0.00010001930372561904, "recarga_nao_creditada": 0.00010001930372561904, "vas_contratacao": 0.9632859141814368, "reclamacao_atendimento": 1.0001930372561902e-06, "cancelamento_linha": 1.0001930372561902e-06, "conta_debito_automatico_digital": 0.00010001930372561904, "recarga_realizar": 1.0001930372561902e-06, "vas_consulta": 0.0006001158223537141, "plano_consulta": 1.0001930372561902e-06, "cadastro_atualizacao": 0.00010001930372561904, "portabilidade": 0.00010001930372561904, "recarga_saldo": 0.03530681421514352, "negociacao_religacao": 1.0001930372561902e-06, "conta_segunda_via": 0.00030005791117685706, "sem_correspondencia": 1.0001930372561902e-06}, "confidence": 0.9394, "input_tokens": 301, "latency_ms": 175.16387400002031} +{"id": "g0069-recarga_saldo-indireto_multiplo-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_consumo": 0.03959604039596041, "recarga_realizar": 0.007699230076992301, "recarga_saldo": 0.8969103089691031, "sem_correspondencia": 0.05579442055794421}, "confidence": 0.6943, "input_tokens": 143, "latency_ms": 96.06137399998715} +{"id": "g0069-recarga_saldo-indireto_multiplo-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 142, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.015103020604120825, "roaming_pacote": 0.0003000600120024004, "internet_consumo": 0.0008001600320064013, "reclamacao_atendimento": 0.0003000600120024004, "conta_contestacao": 0.002000400080016003, "plano_troca": 0.0003000600120024004, "recarga_nao_creditada": 0.027805561112222443, "conta_debito_automatico_digital": 0.0003000600120024004, "recarga_saldo": 0.9217843568713743, "fidelidade_resgate": 0.027205441088217642, "negociacao_religacao": 0.0006001200240048009, "sem_correspondencia": 0.0035007001400280055}, "confidence": 0.8434, "input_tokens": 305, "latency_ms": 172.76154400002497} +{"id": "g0069-recarga_saldo-indireto_multiplo-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 141, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 9.999000099990002e-05, "recarga_saldo": 0.998000199980002, "internet_consumo": 0.0011998800119988001, "sem_correspondencia": 0.0006999300069993001}, "confidence": 0.989, "input_tokens": 152, "latency_ms": 98.33615200000168} +{"id": "g0069-recarga_saldo-indireto_multiplo-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 1.0000870075696584e-06, "plano_troca": 1.0000870075696584e-06, "roaming_duvida": 1.0000870075696584e-06, "fidelidade_resgate": 1.0000870075696584e-06, "bonus_nao_recebido": 1.0000870075696584e-06, "cadastro_atualizacao": 0.0002000174015139317, "internet_consumo": 1.0000870075696584e-06, "negociacao_divida": 1.0000870075696584e-06, "recarga_saldo": 0.9996869727666305, "conta_vencimento": 1.0000870075696584e-06, "roaming_pacote": 1.0000870075696584e-06, "marketplace_compra": 1.0000870075696584e-06, "recarga_nao_creditada": 0.00010000870075696585, "recarga_realizar": 1.0000870075696584e-06, "parceiros_ofertas": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9984, "input_tokens": 298, "latency_ms": 173.33648500004983} +{"id": "g0069-recarga_saldo-indireto_multiplo-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.00010000950090258574, "recarga_realizar": 1.0000950090258573e-06, "internet_consumo": 1.0000950090258573e-06, "vas_cancelamento": 0.9997949805231495, "recarga_nao_creditada": 1.0000950090258573e-06, "recarga_saldo": 1.0000950090258573e-06, "conta_vencimento": 1.0000950090258573e-06, "sem_correspondencia": 0.00010000950090258574}, "confidence": 0.9985, "input_tokens": 234, "latency_ms": 210.38977799997838} +{"id": "g0069-recarga_saldo-indireto_multiplo-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"plano_troca": 1.0001920368710792e-06, "recarga_nao_creditada": 0.011202150812956087, "reclamacao_atendimento": 1.0001920368710792e-06, "parceiros_ofertas": 1.0001920368710792e-06, "internet_consumo": 0.00010001920368710793, "fidelidade_resgate": 0.00010001920368710793, "internet_pacote_adicional": 1.0001920368710792e-06, "marketplace_compra": 1.0001920368710792e-06, "conta_explicacao": 0.0003000576110613237, "conta_contestacao": 0.00010001920368710793, "recarga_realizar": 0.0011002112405581871, "roaming_pacote": 1.0001920368710792e-06, "conta_debito_automatico_digital": 1.0001920368710792e-06, "vas_consulta": 0.00010001920368710793, "recarga_saldo": 0.986989501984381, "sem_correspondencia": 1.0001920368710792e-06}, "confidence": 0.9717, "input_tokens": 308, "latency_ms": 278.2150240000192} +{"id": "g0069-recarga_saldo-indireto_multiplo-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_pacote_adicional": 0.00019998000199980003, "recarga_saldo": 0.9855014498550145, "bonus_nao_recebido": 0.00019998000199980003, "negociacao_religacao": 0.00019998000199980003, "negociacao_divida": 0.00029997000299970003, "desconto_retencao": 0.00019998000199980003, "internet_consumo": 0.0020997900209979003, "conta_explicacao": 0.006799320067993201, "parceiros_ofertas": 0.00019998000199980003, "recarga_realizar": 0.00019998000199980003, "recarga_nao_creditada": 0.0006999300069993001, "sem_correspondencia": 0.0033996600339966003}, "confidence": 0.9608, "input_tokens": 299, "latency_ms": 174.2128980000075} +{"id": "g0069-recarga_saldo-indireto_multiplo-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta", "desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 9.999930000489998e-07, "recarga_realizar": 9.999930000489998e-07, "conta_pagamento_confirmacao": 9.999930000489998e-07, "suporte_chip_esim": 9.999930000489998e-07, "internet_consumo": 9.999930000489998e-07, "roaming_pacote": 9.999930000489998e-07, "recarga_saldo": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 236, "latency_ms": 143.29008100003193} +{"id": "g0069-recarga_saldo-indireto_multiplo-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 144, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0578057805780578, "bonus_nao_recebido": 0.0039003900390038996, "conta_vencimento": 0.0017001700170017, "internet_consumo": 0.057405740574057396, "recarga_saldo": 0.2775277527752775, "desconto_retencao": 0.0025002500250025, "internet_problema_conexao": 0.0204020402040204, "seguranca_fraude": 0.014501450145014501, "parceiros_ofertas": 0.0034003400340034, "recarga_nao_creditada": 0.3246324632463246, "recarga_realizar": 0.0006000600060005999, "sem_correspondencia": 0.2356235623562356}, "confidence": 0.3551, "input_tokens": 296, "latency_ms": 175.8596839999882} +{"id": "g0073-recarga_nao_creditada-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.0017998200179982, "recarga_realizar": 0.963003699630037, "bonus_nao_recebido": 0.0018998100189981002, "sem_correspondencia": 0.03329667033296671}, "confidence": 0.8757, "input_tokens": 161, "latency_ms": 126.7677019999951} +{"id": "g0073-recarga_nao_creditada-regionalismo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 9.999850002249967e-07, "plano_consulta": 9.999850002249967e-07, "roaming_duvida": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "internet_consumo": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "vas_contratacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "negociacao_divida": 9.999850002249967e-07, "atendimento_humano": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "recarga_nao_creditada": 0.9999850002249967, "internet_problema_conexao": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 180.18869999997378} +{"id": "g0073-recarga_nao_creditada-regionalismo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.5741, "recarga_realizar": 0.0021, "conta_pagamento_confirmacao": 0.0113, "sem_correspondencia": 0.4125}, "confidence": 0.4608, "input_tokens": 157, "latency_ms": 101.64901899997858} +{"id": "g0073-recarga_nao_creditada-regionalismo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.8445, "bonus_nao_recebido": 0.0606, "conta_pagamento_confirmacao": 0.017, "sem_correspondencia": 0.0779}, "confidence": 0.5812, "input_tokens": 159, "latency_ms": 107.07810399998152} +{"id": "g0073-recarga_nao_creditada-regionalismo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9997990002009997, "bonus_nao_recebido": 9.999990000009999e-05, "conta_pagamento_confirmacao": 9.999990000009998e-07, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9986, "input_tokens": 156, "latency_ms": 101.23522399999274} +{"id": "g0073-recarga_nao_creditada-regionalismo-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.008000800080008003, "bonus_nao_recebido": 0.0035003500350035007, "recarga_nao_creditada": 0.9297929792979298, "sem_correspondencia": 0.058705870587058714}, "confidence": 0.7888, "input_tokens": 152, "latency_ms": 98.60812900001292} +{"id": "g0073-recarga_nao_creditada-regionalismo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_nova_linha": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "recarga_realizar": 0.9999890001209993, "conta_pagamento_confirmacao": 9.999890001209994e-07, "recarga_nao_creditada": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "cadastro_atualizacao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "recarga_saldo": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "internet_problema_conexao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 0.9999, "input_tokens": 284, "latency_ms": 164.1903170000205} +{"id": "g0073-recarga_nao_creditada-regionalismo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.0015996800639872027, "conta_pagamento_confirmacao": 0.07248550289942012, "bonus_nao_recebido": 0.0016996600679864027, "marketplace_pedido": 0.0015996800639872027, "recarga_saldo": 0.01329734053189362, "conta_contestacao": 0.0014997000599880025, "recarga_nao_creditada": 0.9035192961407719, "sem_correspondencia": 0.004299140171965607}, "confidence": 0.8061, "input_tokens": 245, "latency_ms": 142.18821800000114} +{"id": "g0073-recarga_nao_creditada-regionalismo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.2831, "recarga_saldo": 0.0075, "bonus_nao_recebido": 0.0223, "cancelamento_linha": 0.0023, "internet_problema_conexao": 0.0011, "recarga_nao_creditada": 0.5232, "recarga_realizar": 0.0011, "sem_correspondencia": 0.1594}, "confidence": 0.4521, "input_tokens": 227, "latency_ms": 137.62758299998268} +{"id": "g0073-recarga_nao_creditada-regionalismo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 1.0000900081007289e-06, "bonus_nao_recebido": 1.0000900081007289e-06, "recarga_realizar": 0.018901701153103776, "suporte_sem_sinal": 1.0000900081007289e-06, "recarga_saldo": 1.0000900081007289e-06, "recarga_nao_creditada": 0.981088297946815, "conta_pagamento_confirmacao": 1.0000900081007289e-06, "suporte_configuracao": 1.0000900081007289e-06, "cancelamento_linha": 1.0000900081007289e-06, "vas_cancelamento": 1.0000900081007289e-06, "suporte_chip_esim": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9618, "input_tokens": 296, "latency_ms": 165.16803299998628} +{"id": "g0073-recarga_nao_creditada-regionalismo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.1429285857171434, "roaming_duvida": 0.0008001600320064012, "plano_nova_linha": 0.000700140028005601, "recarga_saldo": 0.10532106421284256, "marketplace_pedido": 0.004400880176035207, "atendimento_humano": 0.000700140028005601, "recarga_realizar": 0.0009001800360072013, "conta_contestacao": 0.0012002400480096017, "recarga_nao_creditada": 0.7386477295459092, "conta_segunda_via": 0.000700140028005601, "bonus_nao_recebido": 0.000700140028005601, "sem_correspondencia": 0.0030006001200240046}, "confidence": 0.6693, "input_tokens": 292, "latency_ms": 170.03012999998646} +{"id": "g0073-recarga_nao_creditada-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9506049395060496, "negociacao_divida": 0.00019998000199980009, "recarga_realizar": 0.00019998000199980009, "conta_pagamento_confirmacao": 0.0006999300069993002, "conta_debito_automatico_digital": 0.00039996000399960017, "portabilidade": 0.0037996200379962013, "cadastro_atualizacao": 0.00019998000199980009, "recarga_saldo": 0.00019998000199980009, "bonus_nao_recebido": 0.00019998000199980009, "marketplace_compra": 0.00019998000199980009, "fidelidade_resgate": 0.0009999000099990003, "sem_correspondencia": 0.042295770422957714}, "confidence": 0.9082, "input_tokens": 289, "latency_ms": 182.50094900002978} +{"id": "g0074-recarga_nao_creditada-emocional-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"reclamacao_atendimento": 0.05071014202840568, "conta_pagamento_confirmacao": 0.028605721144228845, "recarga_saldo": 0.525505101020204, "conta_segunda_via": 0.028905781156231245, "recarga_realizar": 0.030006001200240048, "bonus_nao_recebido": 0.028505701140228046, "internet_consumo": 0.029105821164232847, "plano_nova_linha": 0.030006001200240048, "negociacao_religacao": 0.030406081216243247, "recarga_nao_creditada": 0.07881576315263052, "suporte_chip_esim": 0.03130626125225045, "sem_correspondencia": 0.10812162432486497}, "confidence": 0.2901, "input_tokens": 303, "latency_ms": 198.6097319999658} +{"id": "g0074-recarga_nao_creditada-emocional-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9999930000490003, "recarga_saldo": 9.999930000490002e-07, "bonus_nao_recebido": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_pagamento_confirmacao": 9.999930000490002e-07, "recarga_realizar": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9998, "input_tokens": 245, "latency_ms": 169.20244799996453} +{"id": "g0074-recarga_nao_creditada-emocional-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "negociacao_religacao": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "internet_problema_conexao": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "fidelidade_pontos": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "recarga_nao_creditada": 0.9999850002249967, "atendimento_humano": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 210.3622369999698} +{"id": "g0074-recarga_nao_creditada-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.1196, "conta_pagamento_confirmacao": 0.1268, "bonus_nao_recebido": 0.1573, "sem_correspondencia": 0.5963}, "confidence": 0.1957, "input_tokens": 160, "latency_ms": 116.96189100001675} +{"id": "g0074-recarga_nao_creditada-emocional-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_consulta": 9.999000099990004e-05, "recarga_nao_creditada": 0.9861013898610141, "recarga_realizar": 0.004099590040995901, "conta_explicacao": 9.999000099990004e-05, "conta_vencimento": 9.999000099990004e-05, "marketplace_compra": 9.999000099990004e-05, "seguranca_perda_roubo": 9.999000099990004e-05, "bonus_nao_recebido": 9.999000099990004e-05, "recarga_saldo": 0.007399260073992602, "conta_segunda_via": 9.999000099990004e-05, "conta_pagamento_confirmacao": 9.999000099990004e-05, "sem_correspondencia": 0.0015998400159984007}, "confidence": 0.9641, "input_tokens": 292, "latency_ms": 286.9439609999631} +{"id": "g0074-recarga_nao_creditada-emocional-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "negociacao_divida": 9.999850002249975e-07, "recarga_nao_creditada": 0.9999850002249976, "parceiros_ofertas": 9.999850002249975e-07, "suporte_configuracao": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "recarga_saldo": 9.999850002249975e-07, "internet_pacote_adicional": 9.999850002249975e-07, "conta_pagamento_confirmacao": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "reclamacao_atendimento": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 306.9897670000046} +{"id": "g0074-recarga_nao_creditada-emocional-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0002, "bonus_nao_recebido": 0.0002, "recarga_nao_creditada": 0.998, "sem_correspondencia": 0.0016}, "confidence": 0.989, "input_tokens": 157, "latency_ms": 108.57445299996016} +{"id": "g0074-recarga_nao_creditada-emocional-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0001, "recarga_nao_creditada": 0.9996, "bonus_nao_recebido": 0.0001, "sem_correspondencia": 0.0002}, "confidence": 0.9972, "input_tokens": 156, "latency_ms": 109.67338900002233} +{"id": "g0074-recarga_nao_creditada-emocional-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"seguranca_perda_roubo": 9.999920000639994e-07, "beneficios_consulta": 9.999920000639994e-07, "bonus_nao_recebido": 9.999920000639994e-07, "conta_pagamento_confirmacao": 9.999920000639994e-07, "recarga_realizar": 9.999920000639995e-05, "negociacao_divida": 9.999920000639994e-07, "parceiros_ofertas": 9.999920000639994e-07, "roaming_pacote": 9.999920000639994e-07, "recarga_saldo": 0.0001999984000127999, "recarga_nao_creditada": 0.9994920040639675, "negociacao_religacao": 9.999920000639994e-07, "sem_correspondencia": 0.0001999984000127999}, "confidence": 0.9979, "input_tokens": 289, "latency_ms": 174.67398300004788} +{"id": "g0074-recarga_nao_creditada-emocional-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_debito_automatico_digital": 0.00010003000900270082, "recarga_saldo": 0.12353706111833551, "portabilidade": 0.00010003000900270082, "desconto_retencao": 0.00010003000900270082, "reclamacao_atendimento": 0.00010003000900270082, "conta_vencimento": 0.00010003000900270082, "recarga_nao_creditada": 0.8571571471441433, "recarga_realizar": 0.014204261278383517, "bonus_nao_recebido": 0.00010003000900270082, "conta_pagamento_confirmacao": 0.00010003000900270082, "internet_pacote_adicional": 0.00010003000900270082, "vas_cancelamento": 0.00010003000900270082, "suporte_sem_sinal": 0.00010003000900270082, "negociacao_religacao": 0.00010003000900270082, "suporte_configuracao": 0.003801140342102631, "sem_correspondencia": 0.00020006001800540165}, "confidence": 0.8247, "input_tokens": 302, "latency_ms": 185.07281899996997} +{"id": "g0074-recarga_nao_creditada-emocional-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"desconto_retencao": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "recarga_nao_creditada": 9.999850002249967e-07, "negociacao_divida": 9.999850002249967e-07, "portabilidade": 9.999850002249967e-07, "suporte_sem_sinal": 9.999850002249967e-07, "conta_vencimento": 9.999850002249967e-07, "suporte_chip_esim": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "troca_numero": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "internet_consumo": 9.999850002249967e-07, "recarga_realizar": 0.9999850002249967, "plano_consulta": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 300, "latency_ms": 182.09074899999678} +{"id": "g0074-recarga_nao_creditada-emocional-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0021997800219978004, "recarga_realizar": 0.0060993900609939014, "cadastro_atualizacao": 0.0006999300069993001, "atendimento_humano": 0.0014998500149985001, "bonus_nao_recebido": 0.0006999300069993001, "recarga_nao_creditada": 0.9856014398560144, "recarga_saldo": 0.0016998300169983002, "sem_correspondencia": 0.0014998500149985001}, "confidence": 0.9524, "input_tokens": 230, "latency_ms": 149.20026599997982} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0005000445039608524, "conta_explicacao": 1.0000890079217048e-06, "conta_pagamento_confirmacao": 1.0000890079217048e-06, "recarga_nao_creditada": 0.0008000712063373639, "recarga_saldo": 0.9982888477074457, "fidelidade_pontos": 1.0000890079217048e-06, "vas_contratacao": 1.0000890079217048e-06, "bonus_nao_recebido": 1.0000890079217048e-06, "parceiros_ofertas": 1.0000890079217048e-06, "roaming_duvida": 1.0000890079217048e-06, "reclamacao_atendimento": 0.00010000890079217049, "internet_pacote_adicional": 1.0000890079217048e-06, "plano_troca": 1.0000890079217048e-06, "plano_nova_linha": 1.0000890079217048e-06, "atendimento_humano": 1.0000890079217048e-06, "sem_correspondencia": 0.0003000267023765114}, "confidence": 0.9943, "input_tokens": 304, "latency_ms": 180.93149800000674} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 9.99997000009e-07, "conta_pagamento_confirmacao": 9.99997000009e-07, "recarga_nao_creditada": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9998, "input_tokens": 160, "latency_ms": 108.00186699998449} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 9.997000899730082e-05, "conta_pagamento_confirmacao": 9.997000899730082e-05, "recarga_realizar": 9.997000899730082e-05, "recarga_saldo": 9.997000899730082e-05, "marketplace_pedido": 9.997000899730082e-05, "bonus_nao_recebido": 9.997000899730082e-05, "recarga_nao_creditada": 0.999300209937019, "sem_correspondencia": 9.997000899730082e-05}, "confidence": 0.9979, "input_tokens": 225, "latency_ms": 147.67559299997401} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9997990202989497, "conta_pagamento_confirmacao": 9.998990101999696e-07, "bonus_nao_recebido": 9.998990101999697e-05, "sem_correspondencia": 9.998990101999697e-05}, "confidence": 0.9989, "input_tokens": 159, "latency_ms": 111.31910300002801} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.7562756275627563, "reclamacao_atendimento": 0.00010001000100010003, "bonus_nao_recebido": 0.00010001000100010003, "recarga_saldo": 0.0009000900090009002, "fidelidade_resgate": 0.00010001000100010003, "conta_pagamento_confirmacao": 0.00010001000100010003, "recarga_realizar": 0.24232423242324233, "sem_correspondencia": 0.00010001000100010003}, "confidence": 0.7273, "input_tokens": 238, "latency_ms": 153.23611700000583} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano", "recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_consulta": 0.00010002000400080017, "troca_numero": 0.0008001600320064014, "marketplace_pedido": 0.02330466093218644, "conta_contestacao": 0.0007001400280056011, "recarga_saldo": 0.2488497699539908, "conta_pagamento_confirmacao": 0.00010002000400080017, "parceiros_ofertas": 0.00020004000800160035, "plano_consulta": 0.00020004000800160035, "seguranca_perda_roubo": 0.007601520304060813, "cancelamento_linha": 0.00020004000800160035, "atendimento_humano": 0.712742548509702, "internet_problema_conexao": 0.001200240048009602, "reclamacao_atendimento": 0.0008001600320064014, "conta_vencimento": 0.00010002000400080017, "roaming_duvida": 0.00020004000800160035, "sem_correspondencia": 0.0029005801160232048}, "confidence": 0.7242, "input_tokens": 299, "latency_ms": 193.86009599998033} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 1.0002940864614194e-06, "bonus_nao_recebido": 1.0002940864614194e-06, "atendimento_humano": 1.0002940864614194e-06, "vas_consulta": 1.0002940864614194e-06, "recarga_saldo": 0.0009002646778152776, "recarga_nao_creditada": 0.9990937335576658, "recarga_realizar": 1.0002940864614194e-06, "sem_correspondencia": 1.0002940864614194e-06}, "confidence": 0.9952, "input_tokens": 216, "latency_ms": 146.75883400002476} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 9.999930000489998e-07, "bonus_nao_recebido": 9.999930000489998e-07, "recarga_realizar": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "internet_consumo": 9.999930000489998e-07, "recarga_nao_creditada": 0.9999930000489998, "conta_pagamento_confirmacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 237, "latency_ms": 155.95736300002727} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9997990202989497, "conta_pagamento_confirmacao": 9.998990101999696e-07, "bonus_nao_recebido": 9.998990101999697e-05, "sem_correspondencia": 9.998990101999697e-05}, "confidence": 0.9988, "input_tokens": 161, "latency_ms": 102.56054000001313} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 9.99985000224997e-07, "desconto_retencao": 9.99985000224997e-07, "recarga_saldo": 9.99985000224997e-07, "internet_consumo": 9.99985000224997e-07, "internet_problema_conexao": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "recarga_nao_creditada": 0.9999850002249969, "vas_cancelamento": 9.99985000224997e-07, "plano_consulta": 9.99985000224997e-07, "seguranca_perda_roubo": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 177.50737000000072} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_religacao": 9.998000399920017e-05, "roaming_duvida": 9.998000399920017e-05, "cancelamento_linha": 0.00029994001199760045, "fidelidade_resgate": 9.998000399920017e-05, "recarga_realizar": 0.0018996200759848032, "bonus_nao_recebido": 9.998000399920017e-05, "recarga_nao_creditada": 0.28674265146970607, "conta_pagamento_confirmacao": 9.998000399920017e-05, "recarga_saldo": 0.7091581683663268, "vas_consulta": 9.998000399920017e-05, "marketplace_pedido": 9.998000399920017e-05, "sem_correspondencia": 0.0011997600479904018}, "confidence": 0.747, "input_tokens": 283, "latency_ms": 163.93259699998453} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 127, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9999890001209996, "conta_pagamento_confirmacao": 9.999890001209996e-07, "roaming_duvida": 9.999890001209996e-07, "internet_problema_conexao": 9.999890001209996e-07, "recarga_saldo": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "recarga_realizar": 9.999890001209996e-07, "bonus_nao_recebido": 9.999890001209996e-07, "roaming_cobranca": 9.999890001209996e-07, "reclamacao_atendimento": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 300, "latency_ms": 170.03424800003586} +{"id": "g0077-plano_consulta-curto_neutro-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_duvida": 1.0001880353506457e-06, "beneficios_consulta": 0.0007001316247454521, "recarga_saldo": 1.0001880353506457e-06, "plano_troca": 1.0001880353506457e-06, "marketplace_pedido": 1.0001880353506457e-06, "fidelidade_pontos": 0.0003000564106051937, "internet_consumo": 1.0001880353506457e-06, "internet_problema_conexao": 1.0001880353506457e-06, "portabilidade": 1.0001880353506457e-06, "plano_nova_linha": 1.0001880353506457e-06, "plano_consulta": 0.9986877532976198, "desconto_retencao": 1.0001880353506457e-06, "roaming_cobranca": 1.0001880353506457e-06, "vas_consulta": 0.0003000564106051937, "internet_pacote_adicional": 1.0001880353506457e-06, "sem_correspondencia": 1.0001880353506457e-06}, "confidence": 0.9952, "input_tokens": 285, "latency_ms": 162.5834469999745} +{"id": "g0077-plano_consulta-curto_neutro-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0012, "plano_consulta": 0.9831, "beneficios_consulta": 0.0128, "sem_correspondencia": 0.0029}, "confidence": 0.9297, "input_tokens": 126, "latency_ms": 89.95693000002802} +{"id": "g0077-plano_consulta-curto_neutro-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 0.2068, "plano_nova_linha": 0.0006, "plano_troca": 0.0019, "cancelamento_linha": 0.001, "plano_consulta": 0.0211, "suporte_chip_esim": 0.746, "beneficios_consulta": 0.001, "sem_correspondencia": 0.0216}, "confidence": 0.6447, "input_tokens": 209, "latency_ms": 123.78856899999846} +{"id": "g0077-plano_consulta-curto_neutro-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0005999400059994001, "plano_troca": 0.000999900009999, "troca_numero": 0.00019998000199980003, "plano_consulta": 0.9243075692430757, "beneficios_consulta": 0.020997900209979003, "conta_vencimento": 9.999000099990002e-05, "plano_nova_linha": 0.03449655034496551, "sem_correspondencia": 0.0182981701829817}, "confidence": 0.8285, "input_tokens": 196, "latency_ms": 121.00986399997282} +{"id": "g0077-plano_consulta-curto_neutro-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.0114988501149885, "cancelamento_linha": 0.0042995700429957, "desconto_retencao": 0.0006999300069992999, "cadastro_atualizacao": 0.0008999100089990998, "internet_pacote_adicional": 0.0042995700429957, "troca_numero": 0.0006999300069992999, "plano_consulta": 0.8603139686031396, "reclamacao_atendimento": 0.0014998500149985, "plano_nova_linha": 0.0016998300169982997, "internet_consumo": 0.030096990300969895, "marketplace_compra": 0.0014998500149985, "roaming_cobranca": 0.0020997900209979, "conta_contestacao": 0.007699230076992299, "recarga_saldo": 0.053994600539945994, "plano_troca": 0.005599440055994399, "sem_correspondencia": 0.0130986901309869}, "confidence": 0.7573, "input_tokens": 279, "latency_ms": 161.07809999999745} +{"id": "g0077-plano_consulta-curto_neutro-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0009000891088217734, "parceiros_ofertas": 1.0000990098019704e-06, "plano_nova_linha": 0.0034003366333266996, "plano_consulta": 0.98969798010003, "plano_troca": 0.0021002079205841378, "atendimento_humano": 0.0003000297029405911, "beneficios_consulta": 0.0024002376235247288, "sem_correspondencia": 0.0012001188117623644}, "confidence": 0.964, "input_tokens": 202, "latency_ms": 126.83712399996239} +{"id": "g0077-plano_consulta-curto_neutro-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.033996600339966, "plano_nova_linha": 0.28407159284071587, "conta_segunda_via": 0.013598640135986398, "beneficios_consulta": 0.03749625037496249, "suporte_chip_esim": 0.015598440155984397, "roaming_cobranca": 0.015498450154984498, "portabilidade": 0.010098990100989899, "conta_pagamento_confirmacao": 0.0043995600439956, "plano_consulta": 0.551944805519448, "seguranca_fraude": 0.0118988101189881, "plano_troca": 0.004899510048995099, "sem_correspondencia": 0.016498350164983498}, "confidence": 0.4656, "input_tokens": 278, "latency_ms": 157.847568999955} +{"id": "g0077-plano_consulta-curto_neutro-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.00010000940088368307, "desconto_retencao": 1.0000940088368307e-06, "marketplace_pedido": 1.0000940088368307e-06, "parceiros_ofertas": 1.0000940088368307e-06, "plano_consulta": 0.9990939148279939, "conta_explicacao": 0.00010000940088368307, "beneficios_consulta": 0.00020001880176736614, "marketplace_compra": 1.0000940088368307e-06, "seguranca_fraude": 1.0000940088368307e-06, "plano_troca": 0.00020001880176736614, "plano_nova_linha": 1.0000940088368307e-06, "sem_correspondencia": 0.0003000282026510492}, "confidence": 0.9962, "input_tokens": 276, "latency_ms": 163.9948770000501} +{"id": "g0077-plano_consulta-curto_neutro-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 28, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"internet_consumo": 0.1904, "conta_segunda_via": 0.0215, "plano_nova_linha": 0.5416, "beneficios_consulta": 0.0068, "plano_consulta": 0.0054, "cadastro_atualizacao": 0.0028, "plano_troca": 0.0019, "sem_correspondencia": 0.2296}, "confidence": 0.4426, "input_tokens": 213, "latency_ms": 126.55202299998791} +{"id": "g0077-plano_consulta-curto_neutro-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_nova_linha": 1.0000970094099127e-06, "internet_consumo": 0.5525535976989767, "roaming_cobranca": 1.0000970094099127e-06, "plano_consulta": 0.4426429363648273, "plano_troca": 1.0000970094099127e-06, "roaming_duvida": 0.00010000970094099127, "beneficios_consulta": 0.0027002619254067645, "sem_correspondencia": 0.0020001940188198253}, "confidence": 0.6542, "input_tokens": 208, "latency_ms": 125.25785600001882} +{"id": "g0077-plano_consulta-curto_neutro-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_cobranca": 9.999930000489998e-07, "internet_consumo": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "plano_nova_linha": 9.999930000489998e-07, "beneficios_consulta": 9.999930000489998e-07, "plano_consulta": 0.9999930000489998, "plano_troca": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 0.9998, "input_tokens": 209, "latency_ms": 129.95283800000834} +{"id": "g0077-plano_consulta-curto_neutro-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0081991800819918, "beneficios_consulta": 0.013798620137986202, "vas_cancelamento": 0.0423957604239576, "plano_consulta": 0.29247075292470753, "conta_segunda_via": 0.0168983101689831, "plano_nova_linha": 0.0922907709229077, "recarga_nao_creditada": 0.006299370062993701, "suporte_sem_sinal": 0.0100989901009899, "plano_troca": 0.04029597040295971, "desconto_retencao": 0.0105989401059894, "roaming_duvida": 0.0017998200179982, "conta_vencimento": 0.0700929907009299, "vas_contratacao": 0.0052994700529947, "recarga_realizar": 0.0012998700129987, "conta_contestacao": 0.006399360063993601, "sem_correspondencia": 0.3817618238176182}, "confidence": 0.3615, "input_tokens": 287, "latency_ms": 167.8653629999758} +{"id": "g0079-plano_consulta-erros_digitacao-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.0003, "plano_troca": 0.0001, "plano_nova_linha": 0.0001, "beneficios_consulta": 0.0541, "portabilidade": 0.0001, "plano_consulta": 0.9441, "internet_consumo": 0.0002, "sem_correspondencia": 0.001}, "confidence": 0.8914, "input_tokens": 218, "latency_ms": 128.67351899996038} +{"id": "g0079-plano_consulta-erros_digitacao-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.02330466093218644, "cadastro_atualizacao": 0.00020004000800160035, "reclamacao_atendimento": 0.008101620324064814, "plano_troca": 0.006101220244048811, "internet_consumo": 0.001200240048009602, "recarga_saldo": 0.004100820164032807, "internet_problema_conexao": 0.0016003200640128028, "cancelamento_linha": 0.00020004000800160035, "plano_consulta": 0.9435887177435488, "suporte_chip_esim": 0.002000400080016003, "plano_nova_linha": 0.00020004000800160035, "sem_correspondencia": 0.009401880376075216}, "confidence": 0.8729, "input_tokens": 280, "latency_ms": 159.30831100001797} +{"id": "g0079-plano_consulta-erros_digitacao-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0011001100110011003, "beneficios_consulta": 0.0021002100210021, "plano_consulta": 0.9934993499349936, "sem_correspondencia": 0.003300330033003301}, "confidence": 0.9666, "input_tokens": 130, "latency_ms": 88.41144600000916} +{"id": "g0079-plano_consulta-erros_digitacao-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.016100000000000003, "internet_consumo": 0.0005000000000000001, "plano_consulta": 0.9709000000000001, "sem_correspondencia": 0.012500000000000002}, "confidence": 0.889, "input_tokens": 131, "latency_ms": 97.37516900003129} +{"id": "g0079-plano_consulta-erros_digitacao-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.9985, "internet_consumo": 0.0001, "beneficios_consulta": 0.0002, "sem_correspondencia": 0.0012}, "confidence": 0.9914, "input_tokens": 130, "latency_ms": 96.91950299998098} +{"id": "g0079-plano_consulta-erros_digitacao-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"beneficios_consulta": 0.0071992800719928, "fidelidade_resgate": 0.0012998700129987, "cadastro_atualizacao": 0.0031996800319968005, "internet_consumo": 0.06029397060293971, "plano_nova_linha": 0.04589541045895411, "conta_pagamento_confirmacao": 0.000999900009999, "plano_troca": 0.0015998400159984002, "cancelamento_linha": 0.6485351464853514, "marketplace_compra": 0.0011998800119988001, "negociacao_religacao": 0.000999900009999, "plano_consulta": 0.2064793520647935, "conta_debito_automatico_digital": 0.000999900009999, "marketplace_pedido": 0.0013998600139986002, "roaming_pacote": 0.000999900009999, "parceiros_ofertas": 0.000999900009999, "sem_correspondencia": 0.0178982101789821}, "confidence": 0.5983, "input_tokens": 291, "latency_ms": 194.6016429999986} +{"id": "g0079-plano_consulta-erros_digitacao-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"seguranca_fraude": 0.0019000000000000002, "plano_consulta": 0.8012000000000001, "plano_nova_linha": 0.13660000000000003, "beneficios_consulta": 0.0004000000000000001, "internet_consumo": 0.006400000000000001, "recarga_realizar": 0.00020000000000000004, "vas_consulta": 0.0017000000000000001, "conta_pagamento_confirmacao": 0.0014000000000000002, "recarga_saldo": 0.0008000000000000001, "marketplace_compra": 0.0036000000000000003, "roaming_pacote": 0.00020000000000000004, "seguranca_perda_roubo": 0.0023000000000000004, "plano_troca": 0.020000000000000004, "marketplace_pedido": 0.0010000000000000002, "conta_contestacao": 0.0014000000000000002, "sem_correspondencia": 0.020900000000000002}, "confidence": 0.7346, "input_tokens": 295, "latency_ms": 175.31444799999463} +{"id": "g0079-plano_consulta-erros_digitacao-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.017101710171017102, "beneficios_consulta": 0.0078007800780078, "plano_consulta": 0.8765876587658765, "sem_correspondencia": 0.09850985098509851}, "confidence": 0.6743, "input_tokens": 132, "latency_ms": 92.10117899999659} +{"id": "g0079-plano_consulta-erros_digitacao-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.0031996800319968005, "internet_consumo": 9.999000099990002e-05, "plano_consulta": 0.9955004499550045, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.9774, "input_tokens": 130, "latency_ms": 88.87298199999805} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "roaming_cobranca": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "beneficios_consulta": 0.999993000049, "cadastro_atualizacao": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 220, "latency_ms": 128.8686009999651} +{"id": "g0079-plano_consulta-erros_digitacao-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0560943905609439, "cadastro_atualizacao": 0.00019998000199980003, "internet_consumo": 0.00039996000399960006, "plano_consulta": 0.0532946705329467, "beneficios_consulta": 0.0010998900109989002, "conta_pagamento_confirmacao": 0.00019998000199980003, "plano_nova_linha": 0.00019998000199980003, "sem_correspondencia": 0.8885111488851114}, "confidence": 0.7894, "input_tokens": 223, "latency_ms": 135.70581599998377} +{"id": "g0079-plano_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.005700552953636503, "fidelidade_pontos": 0.00940091188845318, "recarga_nao_creditada": 0.0010000970094099129, "vas_contratacao": 0.00040003880376396513, "negociacao_religacao": 1.0000970094099127e-06, "plano_nova_linha": 1.0000970094099127e-06, "plano_troca": 1.0000970094099127e-06, "internet_consumo": 0.9778948558010128, "seguranca_perda_roubo": 0.0003000291028229738, "conta_debito_automatico_digital": 0.0008000776075279303, "beneficios_consulta": 0.0005000485047049564, "portabilidade": 0.00010000970094099128, "conta_segunda_via": 0.0005000485047049564, "vas_consulta": 0.002600252224465773, "desconto_retencao": 0.00020001940188198256, "sem_correspondencia": 0.0006000582056459476}, "confidence": 0.9477, "input_tokens": 290, "latency_ms": 170.0264529999913} +{"id": "g0081-plano_consulta-emocional-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 9.99999000001e-07, "plano_consulta": 0.9983990016009985, "internet_consumo": 9.999990000010002e-05, "plano_nova_linha": 9.999990000010002e-05, "beneficios_consulta": 0.0005999994000006, "cadastro_atualizacao": 9.999990000010002e-05, "portabilidade": 0.00039999960000040006, "sem_correspondencia": 0.0002999997000003}, "confidence": 0.993, "input_tokens": 230, "latency_ms": 135.46535900002254} +{"id": "g0081-plano_consulta-emocional-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"atendimento_humano": 0.22185562887422514, "cadastro_atualizacao": 0.005198960207958408, "recarga_realizar": 0.0005998800239952009, "plano_nova_linha": 0.0005998800239952009, "parceiros_ofertas": 0.0011997600479904018, "internet_consumo": 0.017296540691861626, "conta_vencimento": 0.0015996800639872027, "plano_consulta": 0.03249350129974005, "conta_contestacao": 0.001799640071985603, "portabilidade": 0.6953609278144371, "beneficios_consulta": 0.001299740051989602, "roaming_cobranca": 0.0006998600279944011, "negociacao_religacao": 0.0005998800239952009, "seguranca_fraude": 0.006498700259948011, "plano_troca": 0.0031993601279744054, "sem_correspondencia": 0.009698060387922416}, "confidence": 0.6582, "input_tokens": 305, "latency_ms": 173.40724000001728} +{"id": "g0081-plano_consulta-emocional-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 120, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.0014, "internet_consumo": 0.0652, "plano_consulta": 0.0029, "sem_correspondencia": 0.9305}, "confidence": 0.8044, "input_tokens": 146, "latency_ms": 94.65900399999327} +{"id": "g0081-plano_consulta-emocional-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.2119, "beneficios_consulta": 0.0127, "internet_pacote_adicional": 0.0138, "plano_consulta": 0.4241, "atendimento_humano": 0.05, "plano_nova_linha": 0.0148, "suporte_sem_sinal": 0.0077, "recarga_nao_creditada": 0.005, "conta_segunda_via": 0.003, "suporte_configuracao": 0.0347, "internet_consumo": 0.1596, "plano_troca": 0.0116, "conta_explicacao": 0.0069, "suporte_chip_esim": 0.0212, "seguranca_fraude": 0.0075, "sem_correspondencia": 0.0155}, "confidence": 0.3582, "input_tokens": 305, "latency_ms": 175.48502300002156} +{"id": "g0081-plano_consulta-emocional-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 1.000192036871079e-06, "roaming_pacote": 0.00040007681474843167, "plano_troca": 1.000192036871079e-06, "reclamacao_atendimento": 1.000192036871079e-06, "roaming_duvida": 0.00040007681474843167, "plano_nova_linha": 1.000192036871079e-06, "internet_problema_conexao": 0.9990918256305209, "desconto_retencao": 1.000192036871079e-06, "negociacao_religacao": 1.000192036871079e-06, "internet_consumo": 0.00010001920368710792, "plano_consulta": 1.000192036871079e-06, "sem_correspondencia": 1.000192036871079e-06}, "confidence": 0.9957, "input_tokens": 301, "latency_ms": 171.09579300000632} +{"id": "g0081-plano_consulta-emocional-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 127, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.8172365526894622, "plano_consulta": 0.01139772045590882, "beneficios_consulta": 0.005298940211957609, "internet_consumo": 0.008298340331933614, "plano_nova_linha": 0.03699260147970406, "plano_troca": 0.08698260347930413, "recarga_realizar": 0.0023995200959808036, "sem_correspondencia": 0.031393721255748845}, "confidence": 0.6439, "input_tokens": 232, "latency_ms": 135.75015100002474} +{"id": "g0081-plano_consulta-emocional-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_segunda_via": 1.0001950380324161e-06, "beneficios_consulta": 0.00030005851140972486, "fidelidade_resgate": 1.0001950380324161e-06, "plano_nova_linha": 0.012202379463995479, "plano_consulta": 0.0005000975190162082, "plano_troca": 1.0001950380324161e-06, "vas_consulta": 0.9852921319657333, "internet_consumo": 0.0006001170228194497, "negociacao_divida": 1.0001950380324161e-06, "internet_pacote_adicional": 0.0005000975190162082, "cadastro_atualizacao": 1.0001950380324161e-06, "sem_correspondencia": 0.0006001170228194497}, "confidence": 0.9643, "input_tokens": 291, "latency_ms": 165.63901600000008} +{"id": "g0081-plano_consulta-emocional-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"beneficios_consulta": 0.0013997200559888023, "vas_cancelamento": 0.050489902019596085, "plano_consulta": 0.0030993801239752048, "negociacao_religacao": 0.005598880223955209, "plano_troca": 0.0007998400319936014, "plano_nova_linha": 0.016396720655868828, "internet_consumo": 0.006498700259948011, "negociacao_divida": 0.0014997000599880025, "cancelamento_linha": 0.9025194961007799, "cadastro_atualizacao": 0.0009998000399920016, "roaming_duvida": 0.003599280143971206, "sem_correspondencia": 0.007098580283943212}, "confidence": 0.8082, "input_tokens": 291, "latency_ms": 168.75544999999192} +{"id": "g0081-plano_consulta-emocional-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.019798020197980205, "beneficios_consulta": 0.0034996500349965005, "plano_troca": 0.018098190180981903, "roaming_cobranca": 0.0018998100189981002, "fidelidade_pontos": 0.0014998500149985001, "plano_nova_linha": 0.008299170082991702, "plano_consulta": 0.8324167583241676, "conta_segunda_via": 0.0008999100089991, "fidelidade_resgate": 0.000999900009999, "desconto_retencao": 0.011098890110988902, "atendimento_humano": 0.0038996100389961, "sem_correspondencia": 0.09759024097590242}, "confidence": 0.72, "input_tokens": 291, "latency_ms": 167.23250000001144} +{"id": "g0081-plano_consulta-emocional-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cancelamento_linha": 0.0010000970094099129, "conta_vencimento": 1.0000970094099127e-06, "roaming_duvida": 0.9660937110899757, "plano_troca": 1.0000970094099127e-06, "internet_consumo": 0.0022002134207018084, "plano_consulta": 0.0012001164112918953, "marketplace_compra": 0.00020001940188198256, "suporte_sem_sinal": 0.0010000970094099129, "vas_contratacao": 0.0009000873084689215, "conta_contestacao": 0.00020001940188198256, "vas_consulta": 0.02420234762771989, "plano_nova_linha": 0.000700067906586939, "marketplace_pedido": 0.00010000970094099128, "beneficios_consulta": 0.00040003880376396513, "reclamacao_atendimento": 1.0000970094099127e-06, "sem_correspondencia": 0.001800174616937843}, "confidence": 0.9315, "input_tokens": 303, "latency_ms": 174.46798199995328} +{"id": "g0081-plano_consulta-emocional-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["beneficios_consulta"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 0.0009001800360072014, "troca_numero": 0.006801360272054411, "seguranca_perda_roubo": 0.0027005401080216047, "vas_consulta": 0.021804360872174435, "internet_consumo": 0.008301660332066415, "plano_nova_linha": 0.002300460092018404, "marketplace_compra": 0.0017003400680136028, "cancelamento_linha": 0.8957791558311663, "marketplace_pedido": 0.0014002800560112022, "plano_consulta": 0.00570114022804561, "reclamacao_atendimento": 0.001200240048009602, "beneficios_consulta": 0.0011002200440088019, "internet_pacote_adicional": 0.001200240048009602, "fidelidade_resgate": 0.0058011602320464095, "recarga_realizar": 0.0009001800360072014, "sem_correspondencia": 0.04240848169633927}, "confidence": 0.8066, "input_tokens": 295, "latency_ms": 171.63030699998671} +{"id": "g0081-plano_consulta-emocional-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"negociacao_divida": 0.0056, "plano_nova_linha": 0.1288, "bonus_nao_recebido": 0.0051, "conta_pagamento_confirmacao": 0.0024, "vas_consulta": 0.024, "vas_contratacao": 0.0055, "conta_segunda_via": 0.0009, "conta_explicacao": 0.006, "beneficios_consulta": 0.696, "vas_cancelamento": 0.0006, "internet_consumo": 0.0007, "plano_consulta": 0.1156, "marketplace_pedido": 0.0009, "plano_troca": 0.0033, "internet_problema_conexao": 0.0027, "sem_correspondencia": 0.0019}, "confidence": 0.6199, "input_tokens": 301, "latency_ms": 169.8755769999707} +{"id": "g0087-plano_troca-regionalismo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9999970000090003, "plano_nova_linha": 9.999970000090002e-07, "desconto_retencao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 152, "latency_ms": 99.02379599998312} +{"id": "g0087-plano_troca-regionalismo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 9.999850002249977e-07, "plano_troca": 0.9999850002249978, "internet_pacote_adicional": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "roaming_pacote": 9.999850002249977e-07, "portabilidade": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "marketplace_pedido": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "conta_segunda_via": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "plano_nova_linha": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "vas_cancelamento": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 172.19154100001788} +{"id": "g0087-plano_troca-regionalismo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.00019998000199980003, "plano_troca": 0.9984001599840017, "desconto_retencao": 0.00019998000199980003, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.9909, "input_tokens": 156, "latency_ms": 102.088622999986} +{"id": "g0087-plano_troca-regionalismo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"roaming_duvida": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "plano_troca": 0.9999890001209993, "plano_nova_linha": 9.999890001209994e-07, "parceiros_ofertas": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "internet_problema_conexao": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "negociacao_divida": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 297, "latency_ms": 169.81450100001894} +{"id": "g0087-plano_troca-regionalismo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.029397060293970604, "troca_numero": 0.0057994200579942, "plano_troca": 0.014498550144985502, "internet_pacote_adicional": 0.011098890110988902, "plano_nova_linha": 0.021997800219978002, "vas_cancelamento": 0.0047995200479952005, "desconto_retencao": 0.0040995900409959, "sem_correspondencia": 0.9083091690830917}, "confidence": 0.7769, "input_tokens": 225, "latency_ms": 132.51638300005197} +{"id": "g0087-plano_troca-regionalismo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9999890001209996, "fidelidade_pontos": 9.999890001209996e-07, "internet_problema_conexao": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "troca_numero": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "plano_consulta": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9999, "input_tokens": 304, "latency_ms": 170.93395599999894} +{"id": "g0087-plano_troca-regionalismo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"desconto_retencao": 0.183715799558762, "plano_consulta": 1.0000860073966358e-06, "plano_troca": 1.0000860073966358e-06, "bonus_nao_recebido": 1.0000860073966358e-06, "plano_nova_linha": 1.0000860073966358e-06, "cancelamento_linha": 1.0000860073966358e-06, "conta_contestacao": 1.0000860073966358e-06, "internet_pacote_adicional": 1.0000860073966358e-06, "parceiros_ofertas": 0.8162701992371342, "portabilidade": 1.0000860073966358e-06, "conta_vencimento": 1.0000860073966358e-06, "seguranca_fraude": 1.0000860073966358e-06, "atendimento_humano": 1.0000860073966358e-06, "vas_contratacao": 1.0000860073966358e-06, "reclamacao_atendimento": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.8279, "input_tokens": 299, "latency_ms": 170.82676199999014} +{"id": "g0087-plano_troca-regionalismo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9973970078089766, "parceiros_ofertas": 9.99997000009e-07, "plano_troca": 0.0020999937000188997, "reclamacao_atendimento": 9.99997000009e-07, "desconto_retencao": 9.999970000090001e-05, "seguranca_perda_roubo": 9.99997000009e-07, "plano_consulta": 0.00019999940000180001, "sem_correspondencia": 0.00019999940000180001}, "confidence": 0.9904, "input_tokens": 248, "latency_ms": 242.26922200000445} +{"id": "g0087-plano_troca-regionalismo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_pacote_adicional": 9.999930000490002e-07, "plano_troca": 0.9999930000490003, "conta_debito_automatico_digital": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "plano_consulta": 9.999930000490002e-07, "recarga_saldo": 9.999930000490002e-07, "plano_nova_linha": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 236, "latency_ms": 136.93392600004017} +{"id": "g0087-plano_troca-regionalismo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_segunda_via": 9.999890001209992e-07, "plano_nova_linha": 0.9999890001209991, "roaming_cobranca": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 179.42830700002332} +{"id": "g0087-plano_troca-regionalismo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 0.0027997200279972004, "plano_consulta": 0.0025997400259974, "marketplace_compra": 0.00019998000199980003, "roaming_duvida": 0.0024997500249975004, "seguranca_perda_roubo": 0.00029997000299970003, "plano_nova_linha": 0.00019998000199980003, "desconto_retencao": 0.00019998000199980003, "plano_troca": 0.9903009699030096, "recarga_nao_creditada": 0.00029997000299970003, "reclamacao_atendimento": 0.00019998000199980003, "marketplace_pedido": 0.00019998000199980003, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9714, "input_tokens": 297, "latency_ms": 168.3002780000038} +{"id": "g0087-plano_troca-regionalismo-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 213, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 9.99999000001e-07, "plano_troca": 0.9903990096009905, "plano_nova_linha": 0.0094999905000095, "sem_correspondencia": 9.999990000010002e-05}, "confidence": 0.9607, "input_tokens": 170, "latency_ms": 107.10860200003935} +{"id": "g0089-plano_troca-longo_contexto-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "plano_nova_linha", "probabilities": {"vas_consulta": 0.013, "plano_consulta": 0.0755, "seguranca_fraude": 0.2574, "conta_contestacao": 0.0129, "desconto_retencao": 0.0608, "roaming_pacote": 0.0189, "marketplace_compra": 0.0065, "suporte_chip_esim": 0.0077, "suporte_sem_sinal": 0.0063, "plano_nova_linha": 0.3477, "plano_troca": 0.1574, "sem_correspondencia": 0.0359}, "confidence": 0.2828, "input_tokens": 320, "latency_ms": 186.83411199998545} +{"id": "g0089-plano_troca-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"troca_numero": 1.0000970094099127e-06, "plano_consulta": 0.0022002134207018084, "negociacao_religacao": 1.0000970094099127e-06, "desconto_retencao": 0.00010000970094099128, "conta_debito_automatico_digital": 1.0000970094099127e-06, "bonus_nao_recebido": 0.00010000970094099128, "plano_nova_linha": 0.997396747484506, "sem_correspondencia": 0.00020001940188198256}, "confidence": 0.9901, "input_tokens": 246, "latency_ms": 155.77851200004034} +{"id": "g0089-plano_troca-longo_contexto-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_pedido": 0.0004, "plano_consulta": 0.0024, "desconto_retencao": 0.0005, "conta_contestacao": 0.0004, "plano_troca": 0.1313, "plano_nova_linha": 0.864, "cadastro_atualizacao": 0.0004, "sem_correspondencia": 0.0006}, "confidence": 0.7956, "input_tokens": 250, "latency_ms": 160.81300700000156} +{"id": "g0089-plano_troca-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"desconto_retencao": 0.01189762047590482, "portabilidade": 0.027794441111777642, "plano_nova_linha": 0.0642871425714857, "conta_debito_automatico_digital": 0.0034993001399720057, "internet_consumo": 0.6296740651869627, "fidelidade_pontos": 0.004199160167966407, "plano_consulta": 0.17536492701459708, "sem_correspondencia": 0.08328334333133373}, "confidence": 0.4352, "input_tokens": 251, "latency_ms": 165.81018200002973} +{"id": "g0089-plano_troca-longo_contexto-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.7431000000000001, "desconto_retencao": 0.0025000000000000005, "plano_nova_linha": 0.24790000000000004, "sem_correspondencia": 0.006500000000000001}, "confidence": 0.5571, "input_tokens": 160, "latency_ms": 115.56153499998345} +{"id": "g0089-plano_troca-longo_contexto-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 196, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0010998900109989002, "plano_nova_linha": 0.0024997500249975004, "plano_troca": 0.9963003699630036, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.981, "input_tokens": 164, "latency_ms": 116.62011399999983} +{"id": "g0089-plano_troca-longo_contexto-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 171, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_segunda_via": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "plano_troca": 0.999993000049, "portabilidade": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 0.9999, "input_tokens": 241, "latency_ms": 159.3651299999692} +{"id": "g0089-plano_troca-longo_contexto-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_resgate": 9.999000099990002e-05, "plano_troca": 0.005499450054994501, "desconto_retencao": 9.999000099990002e-05, "negociacao_religacao": 9.999000099990002e-05, "plano_nova_linha": 0.9933006699330067, "roaming_cobranca": 9.999000099990002e-05, "plano_consulta": 0.0006999300069993001, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9788, "input_tokens": 242, "latency_ms": 160.2872899999852} +{"id": "g0089-plano_troca-longo_contexto-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9877, "plano_troca": 0.0076, "desconto_retencao": 0.0039, "sem_correspondencia": 0.0008}, "confidence": 0.9446, "input_tokens": 153, "latency_ms": 109.6985469999936} +{"id": "g0089-plano_troca-longo_contexto-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"reclamacao_atendimento": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "plano_troca": 0.999993000049, "roaming_pacote": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 250, "latency_ms": 153.35882900001252} +{"id": "g0089-plano_troca-longo_contexto-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 169, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "atendimento_humano": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "plano_nova_linha": 1.0000890079217048e-06, "cancelamento_linha": 1.0000890079217048e-06, "plano_troca": 0.9999889990209128, "marketplace_compra": 1.0000890079217048e-06, "vas_cancelamento": 1.0000890079217048e-06, "plano_consulta": 1.0000890079217048e-06, "negociacao_divida": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9997, "input_tokens": 304, "latency_ms": 180.68984100000307} +{"id": "g0089-plano_troca-longo_contexto-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 0.001999800019998, "plano_nova_linha": 0.8412158784121588, "recarga_nao_creditada": 0.03499650034996501, "suporte_chip_esim": 0.0010998900109989002, "plano_troca": 0.0342965703429657, "seguranca_perda_roubo": 0.027697230276972302, "roaming_pacote": 0.0265973402659734, "fidelidade_resgate": 0.0011998800119988001, "plano_consulta": 0.023297670232976703, "reclamacao_atendimento": 0.0008999100089991, "marketplace_compra": 0.0010998900109989002, "sem_correspondencia": 0.005599440055994401}, "confidence": 0.7053, "input_tokens": 312, "latency_ms": 182.0266580000407} +{"id": "g0090-plano_troca-indireto_multiplo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.7059000000000001, "plano_nova_linha": 0.09700000000000002, "roaming_duvida": 0.009300000000000001, "suporte_sem_sinal": 0.0034000000000000002, "marketplace_compra": 0.0025000000000000005, "plano_troca": 0.16950000000000004, "plano_consulta": 0.0055000000000000005, "cancelamento_linha": 0.0013000000000000002, "desconto_retencao": 0.0017000000000000001, "conta_pagamento_confirmacao": 0.0006000000000000001, "cadastro_atualizacao": 0.0006000000000000001, "sem_correspondencia": 0.0027000000000000006}, "confidence": 0.6283, "input_tokens": 282, "latency_ms": 167.58174299997108} +{"id": "g0090-plano_troca-indireto_multiplo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["marketplace_compra"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0049004900490049, "parceiros_ofertas": 0.0026002600260026003, "plano_nova_linha": 0.2057205720572057, "negociacao_religacao": 0.0018001800180018, "suporte_chip_esim": 0.0034003400340034003, "desconto_retencao": 0.0013001300130013002, "roaming_cobranca": 0.023502350235023502, "atendimento_humano": 0.11071107110711072, "beneficios_consulta": 0.002000200020002, "plano_consulta": 0.006400640064006401, "marketplace_pedido": 0.009500950095009501, "cancelamento_linha": 0.04030403040304031, "fidelidade_resgate": 0.0036003600360036, "plano_troca": 0.0025002500250025004, "conta_segunda_via": 0.014301430143014302, "sem_correspondencia": 0.5674567456745675}, "confidence": 0.5043, "input_tokens": 297, "latency_ms": 255.78664599999001} +{"id": "g0090-plano_troca-indireto_multiplo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"vas_cancelamento": 0.0004999500049995, "plano_troca": 0.0514948505149485, "vas_consulta": 0.00039996000399960006, "negociacao_religacao": 9.999000099990002e-05, "conta_segunda_via": 9.999000099990002e-05, "plano_consulta": 0.0847915208479152, "desconto_retencao": 9.999000099990002e-05, "roaming_duvida": 9.999000099990002e-05, "plano_nova_linha": 0.8607139286071394, "internet_pacote_adicional": 9.999000099990002e-05, "recarga_saldo": 9.999000099990002e-05, "sem_correspondencia": 0.0014998500149985001}, "confidence": 0.7937, "input_tokens": 293, "latency_ms": 246.07039800002894} +{"id": "g0090-plano_troca-indireto_multiplo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 66, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0020002000200020006, "cancelamento_linha": 0.0021002100210021, "plano_consulta": 0.0020002000200020006, "negociacao_divida": 0.0020002000200020006, "plano_troca": 0.9503950395039505, "suporte_sem_sinal": 0.0020002000200020006, "conta_debito_automatico_digital": 0.0021002100210021, "conta_explicacao": 0.0022002200220022005, "bonus_nao_recebido": 0.0021002100210021, "parceiros_ofertas": 0.0020002000200020006, "negociacao_religacao": 0.0020002000200020006, "plano_nova_linha": 0.011601160116011602, "internet_problema_conexao": 0.011301130113011301, "atendimento_humano": 0.0020002000200020006, "seguranca_fraude": 0.0021002100210021, "sem_correspondencia": 0.0021002100210021}, "confidence": 0.8858, "input_tokens": 291, "latency_ms": 171.3547040000094} +{"id": "g0090-plano_troca-indireto_multiplo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"desconto_retencao": 0.007400000000000001, "marketplace_compra": 0.021400000000000002, "plano_troca": 0.020300000000000002, "fidelidade_pontos": 0.011600000000000001, "plano_consulta": 0.5738000000000001, "conta_explicacao": 0.030400000000000003, "bonus_nao_recebido": 0.011600000000000001, "parceiros_ofertas": 0.0022000000000000006, "plano_nova_linha": 0.018000000000000002, "reclamacao_atendimento": 0.26730000000000004, "recarga_realizar": 0.0028000000000000004, "sem_correspondencia": 0.03320000000000001}, "confidence": 0.4792, "input_tokens": 294, "latency_ms": 166.44440599998234} +{"id": "g0090-plano_troca-indireto_multiplo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"recarga_saldo": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "plano_troca": 0.999993000049, "suporte_chip_esim": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 226, "latency_ms": 134.2149759999529} +{"id": "g0090-plano_troca-indireto_multiplo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"atendimento_humano": 9.999850002249973e-07, "reclamacao_atendimento": 9.999850002249973e-07, "parceiros_ofertas": 9.999850002249973e-07, "cadastro_atualizacao": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "seguranca_fraude": 9.999850002249973e-07, "recarga_realizar": 0.9999850002249974, "plano_troca": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "conta_debito_automatico_digital": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 172.696411000004} +{"id": "g0090-plano_troca-indireto_multiplo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 9.999970000090002e-07, "plano_troca": 0.9999970000090003, "plano_nova_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 136, "latency_ms": 92.69321199997194} +{"id": "g0090-plano_troca-indireto_multiplo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"vas_contratacao": 0.18171817181718175, "plano_nova_linha": 0.23952395239523958, "plano_troca": 0.46324632463246335, "plano_consulta": 0.0010001000100010003, "atendimento_humano": 0.011501150115011504, "conta_debito_automatico_digital": 0.00030003000300030005, "cancelamento_linha": 0.06640664066406642, "parceiros_ofertas": 0.0006000600060006001, "desconto_retencao": 0.00030003000300030005, "fidelidade_resgate": 0.00030003000300030005, "conta_explicacao": 0.00040004000400040016, "roaming_pacote": 0.03250325032503251, "vas_consulta": 0.00030003000300030005, "beneficios_consulta": 0.00030003000300030005, "conta_vencimento": 0.00030003000300030005, "sem_correspondencia": 0.0013001300130013004}, "confidence": 0.4987, "input_tokens": 294, "latency_ms": 167.6500930000202} +{"id": "g0090-plano_troca-indireto_multiplo-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.998999001000999, "plano_troca": 9.999990000010002e-05, "desconto_retencao": 9.99999000001e-07, "sem_correspondencia": 0.0008999991000009001}, "confidence": 0.9942, "input_tokens": 144, "latency_ms": 96.38316499996336} +{"id": "g0090-plano_troca-indireto_multiplo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 9.999860001959977e-07, "suporte_chip_esim": 9.999860001959977e-07, "suporte_configuracao": 9.999860001959977e-07, "marketplace_pedido": 9.999860001959977e-07, "reclamacao_atendimento": 9.999860001959977e-07, "desconto_retencao": 9.999860001959977e-05, "plano_nova_linha": 9.999860001959977e-07, "plano_consulta": 9.999860001959977e-07, "vas_consulta": 9.999860001959977e-07, "conta_explicacao": 9.999860001959977e-07, "plano_troca": 0.9998860015959782, "portabilidade": 9.999860001959977e-07, "troca_numero": 9.999860001959977e-07, "roaming_duvida": 9.999860001959977e-07, "internet_problema_conexao": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9994, "input_tokens": 291, "latency_ms": 172.32477499999277} +{"id": "g0090-plano_troca-indireto_multiplo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_pontos": 0.0004, "plano_consulta": 0.0066, "negociacao_religacao": 0.019, "troca_numero": 0.0002, "portabilidade": 0.0074, "desconto_retencao": 0.0011, "plano_nova_linha": 0.9596, "sem_correspondencia": 0.0057}, "confidence": 0.8913, "input_tokens": 211, "latency_ms": 127.92266399998198} +{"id": "g0093-plano_nova_linha-erros_digitacao-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "plano_troca": 0.9999850002249974, "troca_numero": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "marketplace_pedido": 9.999850002249973e-07, "recarga_saldo": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "fidelidade_resgate": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 168.3956190000231} +{"id": "g0093-plano_nova_linha-erros_digitacao-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 1.0000890079217048e-06, "bonus_nao_recebido": 1.0000890079217048e-06, "conta_vencimento": 1.0000890079217048e-06, "plano_consulta": 1.0000890079217048e-06, "portabilidade": 1.0000890079217048e-06, "cadastro_atualizacao": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "plano_nova_linha": 0.9999889990209128, "vas_contratacao": 1.0000890079217048e-06, "conta_contestacao": 1.0000890079217048e-06, "plano_troca": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9996, "input_tokens": 278, "latency_ms": 158.48990799997864} +{"id": "g0093-plano_nova_linha-erros_digitacao-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.7005, "conta_vencimento": 0.0007, "plano_consulta": 0.0029, "roaming_duvida": 0.0002, "seguranca_perda_roubo": 0.0002, "plano_nova_linha": 0.295, "portabilidade": 0.0002, "sem_correspondencia": 0.0003}, "confidence": 0.6926, "input_tokens": 220, "latency_ms": 132.54952599999115} +{"id": "g0093-plano_nova_linha-erros_digitacao-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9999850002249978, "negociacao_divida": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "marketplace_pedido": 9.999850002249977e-07, "beneficios_consulta": 9.999850002249977e-07, "negociacao_religacao": 9.999850002249977e-07, "parceiros_ofertas": 9.999850002249977e-07, "desconto_retencao": 9.999850002249977e-07, "suporte_configuracao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "vas_consulta": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 168.06639299994686} +{"id": "g0093-plano_nova_linha-erros_digitacao-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_consulta": 1.0000980096049412e-06, "plano_nova_linha": 0.48924794629873725, "plano_troca": 0.5107500535052435, "sem_correspondencia": 1.0000980096049412e-06}, "confidence": 0.5, "input_tokens": 140, "latency_ms": 93.92026199998327} +{"id": "g0093-plano_nova_linha-erros_digitacao-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"reclamacao_atendimento": 9.999850002249975e-07, "parceiros_ofertas": 9.999850002249975e-07, "plano_consulta": 9.999850002249975e-07, "suporte_chip_esim": 9.999850002249975e-07, "plano_nova_linha": 0.9999850002249976, "troca_numero": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "plano_troca": 9.999850002249975e-07, "conta_pagamento_confirmacao": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "atendimento_humano": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 174.73232499997948} +{"id": "g0093-plano_nova_linha-erros_digitacao-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"suporte_chip_esim": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "plano_nova_linha": 0.9999890001209991, "negociacao_divida": 9.999890001209992e-07, "plano_troca": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 168.726165999999} +{"id": "g0093-plano_nova_linha-erros_digitacao-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 9.999850002249977e-07, "plano_nova_linha": 0.9999850002249978, "suporte_chip_esim": 9.999850002249977e-07, "marketplace_compra": 9.999850002249977e-07, "fidelidade_pontos": 9.999850002249977e-07, "bonus_nao_recebido": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "fidelidade_resgate": 9.999850002249977e-07, "recarga_nao_creditada": 9.999850002249977e-07, "conta_debito_automatico_digital": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 166.71403599997348} +{"id": "g0093-plano_nova_linha-erros_digitacao-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.7125425085017003, "conta_contestacao": 0.00010002000400080016, "plano_consulta": 0.00020004000800160032, "plano_troca": 0.2851570314062813, "conta_vencimento": 0.0011002200440088019, "reclamacao_atendimento": 0.00010002000400080016, "atendimento_humano": 0.00010002000400080016, "sem_correspondencia": 0.0007001400280056011}, "confidence": 0.7031, "input_tokens": 217, "latency_ms": 130.9490480000477} +{"id": "g0093-plano_nova_linha-erros_digitacao-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "plano_nova_linha": 0.999993000049, "plano_consulta": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 134.33514299998706} +{"id": "g0093-plano_nova_linha-erros_digitacao-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 73, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.0001, "internet_consumo": 0.0053, "atendimento_humano": 0.0005, "plano_nova_linha": 0.8849, "plano_troca": 0.1087, "plano_consulta": 0.0001, "suporte_chip_esim": 0.0003, "sem_correspondencia": 0.0001}, "confidence": 0.8146, "input_tokens": 219, "latency_ms": 132.68444099998078} +{"id": "g0093-plano_nova_linha-erros_digitacao-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9610845282294199, "marketplace_compra": 1.000192036871079e-06, "conta_debito_automatico_digital": 1.000192036871079e-06, "seguranca_fraude": 0.00010001920368710792, "atendimento_humano": 1.000192036871079e-06, "plano_consulta": 1.000192036871079e-06, "suporte_chip_esim": 1.000192036871079e-06, "conta_explicacao": 1.000192036871079e-06, "negociacao_divida": 0.0003000576110613237, "internet_consumo": 1.000192036871079e-06, "plano_nova_linha": 0.038507393419536545, "sem_correspondencia": 1.000192036871079e-06}, "confidence": 0.9319, "input_tokens": 292, "latency_ms": 166.1436629999571} +{"id": "g0095-plano_nova_linha-emocional-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 9.999930000489998e-07, "conta_pagamento_confirmacao": 9.999930000489998e-07, "recarga_realizar": 9.999930000489998e-07, "bonus_nao_recebido": 9.999930000489998e-07, "plano_troca": 9.999930000489998e-07, "beneficios_consulta": 9.999930000489998e-07, "plano_nova_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 244, "latency_ms": 142.52177200000915} +{"id": "g0095-plano_nova_linha-emocional-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.999889968090746, "internet_consumo": 1.0002900841243957e-06, "conta_debito_automatico_digital": 1.0002900841243957e-06, "recarga_saldo": 1.0002900841243957e-06, "marketplace_compra": 1.0002900841243957e-06, "plano_troca": 0.00010002900841243958, "seguranca_perda_roubo": 1.0002900841243957e-06, "plano_consulta": 1.0002900841243957e-06, "fidelidade_resgate": 1.0002900841243957e-06, "cadastro_atualizacao": 1.0002900841243957e-06, "seguranca_fraude": 1.0002900841243957e-06, "sem_correspondencia": 1.0002900841243957e-06}, "confidence": 0.9984, "input_tokens": 305, "latency_ms": 173.44863899995744} +{"id": "g0095-plano_nova_linha-emocional-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 9.99989000120999e-07, "vas_consulta": 9.99989000120999e-07, "suporte_configuracao": 9.99989000120999e-07, "portabilidade": 9.99989000120999e-07, "bonus_nao_recebido": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "plano_troca": 9.99989000120999e-07, "plano_nova_linha": 0.9999890001209989, "internet_consumo": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 173.07197499997073} +{"id": "g0095-plano_nova_linha-emocional-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6209, "plano_consulta": 0.004, "plano_troca": 0.3741, "sem_correspondencia": 0.001}, "confidence": 0.5007, "input_tokens": 154, "latency_ms": 101.20795299997098} +{"id": "g0095-plano_nova_linha-emocional-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 131, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "recarga_realizar": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "plano_nova_linha": 0.9999850002249971, "roaming_cobranca": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 312, "latency_ms": 173.10602900005279} +{"id": "g0095-plano_nova_linha-emocional-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9602, "plano_troca": 0.0159, "plano_consulta": 0.0173, "sem_correspondencia": 0.0066}, "confidence": 0.8497, "input_tokens": 155, "latency_ms": 103.91012200000205} +{"id": "g0095-plano_nova_linha-emocional-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 1.0000990098019704e-06, "plano_troca": 0.007600752474494975, "plano_nova_linha": 0.992298237525515, "sem_correspondencia": 0.00010000990098019705}, "confidence": 0.9666, "input_tokens": 157, "latency_ms": 102.62115500000846} +{"id": "g0095-plano_nova_linha-emocional-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_divida": 0.00029997000299970003, "plano_consulta": 0.1855814418558144, "plano_troca": 0.006399360063993601, "cadastro_atualizacao": 0.0044995500449955, "plano_nova_linha": 0.7749225077492251, "recarga_saldo": 0.00029997000299970003, "desconto_retencao": 0.0011998800119988001, "sem_correspondencia": 0.026797320267973206}, "confidence": 0.6748, "input_tokens": 234, "latency_ms": 138.06738799996765} +{"id": "g0095-plano_nova_linha-emocional-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "plano_nova_linha": 0.999993000049, "suporte_sem_sinal": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 244, "latency_ms": 142.10502100002032} +{"id": "g0095-plano_nova_linha-emocional-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"cadastro_atualizacao": 0.0007002100630189056, "bonus_nao_recebido": 0.0007002100630189056, "negociacao_divida": 0.0007002100630189056, "plano_consulta": 0.00250075022506752, "plano_nova_linha": 0.9507852355706711, "suporte_chip_esim": 0.0007002100630189056, "conta_pagamento_confirmacao": 0.0007002100630189056, "roaming_duvida": 0.0007002100630189056, "reclamacao_atendimento": 0.0009002700810243072, "conta_contestacao": 0.0007002100630189056, "vas_cancelamento": 0.02260678203461038, "fidelidade_resgate": 0.0007002100630189056, "plano_troca": 0.010403120936280883, "marketplace_compra": 0.0008002400720216064, "conta_explicacao": 0.0009002700810243072, "sem_correspondencia": 0.005501650495148543}, "confidence": 0.8969, "input_tokens": 307, "latency_ms": 175.9640930000046} +{"id": "g0095-plano_nova_linha-emocional-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 1.0000870075696584e-06, "plano_troca": 1.0000870075696584e-06, "cancelamento_linha": 0.0004000348030278634, "conta_segunda_via": 1.0000870075696584e-06, "internet_problema_conexao": 1.0000870075696584e-06, "plano_consulta": 1.0000870075696584e-06, "plano_nova_linha": 0.9994869553651166, "conta_explicacao": 1.0000870075696584e-06, "portabilidade": 0.00010000870075696585, "beneficios_consulta": 1.0000870075696584e-06, "conta_contestacao": 1.0000870075696584e-06, "roaming_pacote": 1.0000870075696584e-06, "fidelidade_resgate": 1.0000870075696584e-06, "vas_consulta": 1.0000870075696584e-06, "conta_debito_automatico_digital": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9978, "input_tokens": 307, "latency_ms": 172.90832300000147} +{"id": "g0095-plano_nova_linha-emocional-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9820000000000001, "plano_troca": 0.016200000000000003, "plano_consulta": 0.0014000000000000002, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.9302, "input_tokens": 155, "latency_ms": 103.52461999997331} +{"id": "g0097-plano_nova_linha-indireto_multiplo-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 176, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "seguranca_perda_roubo": 9.99985000224997e-07, "cadastro_atualizacao": 9.99985000224997e-07, "plano_troca": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "plano_consulta": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "plano_nova_linha": 0.9999850002249969, "recarga_saldo": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "conta_debito_automatico_digital": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 319, "latency_ms": 180.72713100002602} +{"id": "g0097-plano_nova_linha-indireto_multiplo-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_cobranca": 0.15483096619323863, "negociacao_religacao": 0.0006001200240048009, "vas_consulta": 0.007101420284056812, "recarga_realizar": 0.00020004000800160032, "recarga_nao_creditada": 0.0008001600320064013, "plano_consulta": 0.001300260052010402, "plano_nova_linha": 0.005701140228045609, "suporte_chip_esim": 0.0008001600320064013, "suporte_configuracao": 0.7539507901580316, "conta_contestacao": 0.0018003600720144029, "seguranca_fraude": 0.038907781556311256, "plano_troca": 0.0003000600120024004, "marketplace_pedido": 0.0011002200440088019, "roaming_duvida": 0.03020604120824165, "conta_debito_automatico_digital": 0.0005001000200040008, "sem_correspondencia": 0.001900380076015203}, "confidence": 0.689, "input_tokens": 298, "latency_ms": 171.95055600001297} +{"id": "g0097-plano_nova_linha-indireto_multiplo-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_consulta", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 9.999850002249977e-07, "plano_nova_linha": 0.9999850002249978, "vas_contratacao": 9.999850002249977e-07, "suporte_chip_esim": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "atendimento_humano": 9.999850002249977e-07, "internet_consumo": 9.999850002249977e-07, "desconto_retencao": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "fidelidade_resgate": 9.999850002249977e-07, "conta_explicacao": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 310, "latency_ms": 182.07161400005134} +{"id": "g0097-plano_nova_linha-indireto_multiplo-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_consulta": 0.0006, "plano_nova_linha": 0.0131, "plano_troca": 0.9857, "sem_correspondencia": 0.0006}, "confidence": 0.9423, "input_tokens": 149, "latency_ms": 97.5854669999876} +{"id": "g0097-plano_nova_linha-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"marketplace_pedido": 0.00040004000400040005, "suporte_sem_sinal": 0.0013001300130013002, "vas_cancelamento": 0.0029002900290029, "portabilidade": 0.1611161116111611, "conta_explicacao": 0.0005000500050005, "conta_pagamento_confirmacao": 0.00020002000200020003, "plano_troca": 0.0348034803480348, "cancelamento_linha": 0.7807780778077807, "conta_vencimento": 0.00020002000200020003, "plano_consulta": 0.0046004600460046, "internet_consumo": 0.0019001900190019003, "sem_correspondencia": 0.0113011301130113}, "confidence": 0.707, "input_tokens": 290, "latency_ms": 166.8040069999961} +{"id": "g0097-plano_nova_linha-indireto_multiplo-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 9.99997000009e-07, "plano_troca": 9.99997000009e-07, "plano_nova_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 149, "latency_ms": 97.76115099998606} +{"id": "g0097-plano_nova_linha-indireto_multiplo-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0348034803480348, "plano_troca": 0.058405840584058406, "conta_contestacao": 0.0034003400340034003, "desconto_retencao": 0.012201220122012201, "fidelidade_resgate": 0.0042004200420042, "plano_nova_linha": 0.8356835683568357, "marketplace_pedido": 0.0026002600260026003, "sem_correspondencia": 0.048704870487048704}, "confidence": 0.6672, "input_tokens": 232, "latency_ms": 133.0613150000204} +{"id": "g0097-plano_nova_linha-indireto_multiplo-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 9.999930000490002e-07, "plano_nova_linha": 0.9999930000490003, "plano_consulta": 9.999930000490002e-07, "bonus_nao_recebido": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "marketplace_pedido": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 242, "latency_ms": 239.43267900000365} +{"id": "g0097-plano_nova_linha-indireto_multiplo-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"internet_consumo": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "plano_nova_linha": 0.9999850002249971, "conta_debito_automatico_digital": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 0.9998, "input_tokens": 302, "latency_ms": 174.70889999998462} +{"id": "g0097-plano_nova_linha-indireto_multiplo-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 103, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 9.999850002249977e-07, "plano_nova_linha": 0.9999850002249978, "vas_contratacao": 9.999850002249977e-07, "fidelidade_resgate": 9.999850002249977e-07, "recarga_saldo": 9.999850002249977e-07, "reclamacao_atendimento": 9.999850002249977e-07, "roaming_duvida": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "vas_consulta": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "suporte_chip_esim": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "recarga_nao_creditada": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 302, "latency_ms": 169.87479600004463} +{"id": "g0097-plano_nova_linha-indireto_multiplo-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"conta_explicacao": 0.0006998600279944011, "internet_consumo": 0.00029994001199760045, "troca_numero": 0.0007998400319936014, "plano_consulta": 0.0028994201159768043, "vas_consulta": 0.0005998800239952009, "portabilidade": 0.0007998400319936014, "recarga_saldo": 0.0003999200159968007, "roaming_duvida": 9.998000399920017e-05, "atendimento_humano": 9.998000399920017e-05, "plano_troca": 9.998000399920017e-05, "beneficios_consulta": 0.0003999200159968007, "bonus_nao_recebido": 0.9568086382723455, "marketplace_compra": 9.998000399920017e-05, "plano_nova_linha": 0.03559288142371526, "negociacao_religacao": 9.998000399920017e-05, "sem_correspondencia": 0.00019996000799840034}, "confidence": 0.9234, "input_tokens": 299, "latency_ms": 172.72699799997326} +{"id": "g0097-plano_nova_linha-indireto_multiplo-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "plano_nova_linha": 0.9999890001209993, "seguranca_perda_roubo": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "reclamacao_atendimento": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "marketplace_pedido": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "recarga_saldo": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 168.82894999997689} +{"id": "g0098-internet_pacote_adicional-curto_neutro-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.024700000000000003, "seguranca_perda_roubo": 0.0008000000000000001, "parceiros_ofertas": 0.006000000000000001, "vas_cancelamento": 0.0008000000000000001, "roaming_duvida": 0.0008000000000000001, "bonus_nao_recebido": 0.0008000000000000001, "conta_explicacao": 0.0008000000000000001, "internet_pacote_adicional": 0.5206000000000001, "fidelidade_resgate": 0.0008000000000000001, "beneficios_consulta": 0.0008000000000000001, "internet_consumo": 0.08910000000000001, "negociacao_divida": 0.0008000000000000001, "internet_problema_conexao": 0.34830000000000005, "roaming_pacote": 0.0008000000000000001, "cancelamento_linha": 0.0008000000000000001, "sem_correspondencia": 0.0033000000000000004}, "confidence": 0.5959, "input_tokens": 286, "latency_ms": 166.54311199999938} +{"id": "g0098-internet_pacote_adicional-curto_neutro-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.0048, "internet_pacote_adicional": 0.2917, "suporte_chip_esim": 0.0016, "conta_contestacao": 0.002, "suporte_configuracao": 0.5053, "bonus_nao_recebido": 0.0009, "fidelidade_resgate": 0.0007, "vas_cancelamento": 0.0017, "internet_problema_conexao": 0.0968, "desconto_retencao": 0.0005, "marketplace_compra": 0.003, "negociacao_divida": 0.0005, "internet_consumo": 0.0608, "seguranca_fraude": 0.0188, "plano_troca": 0.0036, "sem_correspondencia": 0.0073}, "confidence": 0.5214, "input_tokens": 285, "latency_ms": 169.38275199998998} +{"id": "g0098-internet_pacote_adicional-curto_neutro-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.055894410558944105, "internet_pacote_adicional": 0.12248775122487751, "bonus_nao_recebido": 0.001999800019998, "sem_correspondencia": 0.8196180381961804}, "confidence": 0.5717, "input_tokens": 133, "latency_ms": 94.66085700000804} +{"id": "g0098-internet_pacote_adicional-curto_neutro-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.0015998400159984002, "fidelidade_pontos": 0.0004999500049995, "conta_explicacao": 0.0013998600139986002, "portabilidade": 0.0017998200179982, "vas_cancelamento": 0.00019998000199980003, "bonus_nao_recebido": 0.00029997000299970003, "vas_consulta": 0.024997500249975005, "roaming_pacote": 0.00019998000199980003, "internet_consumo": 0.013898610138986101, "internet_pacote_adicional": 0.9526047395260474, "internet_problema_conexao": 0.0018998100189981002, "sem_correspondencia": 0.0005999400059994001}, "confidence": 0.8978, "input_tokens": 271, "latency_ms": 160.29130699996585} +{"id": "g0098-internet_pacote_adicional-curto_neutro-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.0009, "internet_problema_conexao": 0.0066, "internet_consumo": 0.0443, "conta_segunda_via": 0.0002, "roaming_pacote": 0.0002, "bonus_nao_recebido": 0.0002, "internet_pacote_adicional": 0.947, "sem_correspondencia": 0.0006}, "confidence": 0.8854, "input_tokens": 220, "latency_ms": 127.92600099999163} +{"id": "g0098-internet_pacote_adicional-curto_neutro-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.07571514302860571, "roaming_duvida": 0.007401480296059211, "vas_cancelamento": 0.031106221244248843, "roaming_pacote": 0.012802560512102419, "recarga_saldo": 0.010302060412082415, "internet_consumo": 0.29925985197039406, "conta_vencimento": 0.02680536107221444, "suporte_chip_esim": 0.016503300660132024, "bonus_nao_recebido": 0.014502900580116022, "plano_consulta": 0.03730746149229845, "internet_pacote_adicional": 0.43928785757151423, "sem_correspondencia": 0.029005801160232044}, "confidence": 0.3493, "input_tokens": 273, "latency_ms": 158.11977499998875} +{"id": "g0098-internet_pacote_adicional-curto_neutro-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_pacote_adicional": 0.12298770122987701, "roaming_pacote": 9.999000099990002e-05, "roaming_cobranca": 9.999000099990002e-05, "suporte_sem_sinal": 9.999000099990002e-05, "bonus_nao_recebido": 0.00019998000199980003, "internet_problema_conexao": 0.5512448755124488, "internet_consumo": 0.32456754324567544, "sem_correspondencia": 0.0006999300069993001}, "confidence": 0.5383, "input_tokens": 210, "latency_ms": 123.8693110000213} +{"id": "g0098-internet_pacote_adicional-curto_neutro-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "negociacao_divida": 9.99985000224997e-07, "seguranca_fraude": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "internet_consumo": 9.99985000224997e-07, "internet_problema_conexao": 9.99985000224997e-07, "portabilidade": 9.99985000224997e-07, "internet_pacote_adicional": 0.9999850002249969, "suporte_configuracao": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 286, "latency_ms": 167.58066099998814} +{"id": "g0098-internet_pacote_adicional-curto_neutro-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.0643, "roaming_pacote": 0.0164, "internet_pacote_adicional": 0.6804, "sem_correspondencia": 0.2389}, "confidence": 0.3884, "input_tokens": 132, "latency_ms": 96.08445899999651} +{"id": "g0098-internet_pacote_adicional-curto_neutro-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.012200000000000003, "internet_consumo": 0.29560000000000003, "vas_cancelamento": 0.006600000000000001, "recarga_nao_creditada": 0.010600000000000002, "reclamacao_atendimento": 0.021700000000000004, "plano_consulta": 0.006600000000000001, "roaming_duvida": 0.006600000000000001, "internet_pacote_adicional": 0.5879000000000001, "roaming_pacote": 0.006600000000000001, "internet_problema_conexao": 0.020600000000000004, "bonus_nao_recebido": 0.006500000000000001, "sem_correspondencia": 0.018500000000000003}, "confidence": 0.5265, "input_tokens": 277, "latency_ms": 166.06268000003865} +{"id": "g0098-internet_pacote_adicional-curto_neutro-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.00010002950870506799, "negociacao_divida": 0.00010002950870506799, "internet_consumo": 0.0008002360696405439, "troca_numero": 0.02430717061533152, "cancelamento_linha": 1.00029508705068e-06, "internet_pacote_adicional": 0.00040011803482027197, "recarga_saldo": 1.00029508705068e-06, "bonus_nao_recebido": 0.00040011803482027197, "beneficios_consulta": 1.00029508705068e-06, "negociacao_religacao": 0.0006001770522304078, "marketplace_compra": 0.9710864705088, "roaming_pacote": 1.00029508705068e-06, "plano_troca": 1.00029508705068e-06, "parceiros_ofertas": 0.00040011803482027197, "internet_problema_conexao": 0.0010002950870506798, "sem_correspondencia": 0.0008002360696405439}, "confidence": 0.9438, "input_tokens": 280, "latency_ms": 157.8017009999826} +{"id": "g0098-internet_pacote_adicional-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_consumo": 0.026997300269973004, "conta_contestacao": 0.0033996600339966003, "beneficios_consulta": 0.0045995400459954, "bonus_nao_recebido": 0.011398860113988602, "vas_contratacao": 0.5124487551244875, "recarga_saldo": 0.0017998200179982, "roaming_pacote": 0.019198080191980802, "conta_vencimento": 0.0013998600139986002, "internet_problema_conexao": 0.0094990500949905, "cadastro_atualizacao": 0.0013998600139986002, "marketplace_compra": 0.39066093390660933, "sem_correspondencia": 0.017198280171982803}, "confidence": 0.5485, "input_tokens": 273, "latency_ms": 166.51370599998927} +{"id": "g0102-internet_pacote_adicional-emocional-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.002900580116023204, "internet_pacote_adicional": 0.5704140828165633, "conta_debito_automatico_digital": 0.0005001000200040007, "internet_consumo": 0.2961592318463692, "bonus_nao_recebido": 0.004800960192038407, "roaming_cobranca": 0.0006001200240048009, "conta_contestacao": 0.0006001200240048009, "parceiros_ofertas": 0.0009001800360072013, "seguranca_perda_roubo": 0.0016003200640128023, "internet_problema_conexao": 0.11772354470894177, "roaming_pacote": 0.0009001800360072013, "sem_correspondencia": 0.002900580116023204}, "confidence": 0.586, "input_tokens": 293, "latency_ms": 191.8678870000008} +{"id": "g0102-internet_pacote_adicional-emocional-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.0008000800080008002, "fidelidade_resgate": 0.010901090109010901, "vas_consulta": 0.06320632063206322, "roaming_pacote": 0.0009000900090009002, "conta_vencimento": 0.0008000800080008002, "negociacao_divida": 0.0008000800080008002, "conta_segunda_via": 0.0009000900090009002, "internet_problema_conexao": 0.15431543154315433, "bonus_nao_recebido": 0.0011001100110011003, "recarga_saldo": 0.0010001000100010003, "internet_consumo": 0.5751575157515751, "vas_contratacao": 0.0011001100110011003, "internet_pacote_adicional": 0.18631863186318634, "cadastro_atualizacao": 0.0008000800080008002, "conta_debito_automatico_digital": 0.0008000800080008002, "sem_correspondencia": 0.0011001100110011003}, "confidence": 0.5621, "input_tokens": 300, "latency_ms": 180.60796700001447} +{"id": "g0102-internet_pacote_adicional-emocional-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.22637736226377356, "vas_cancelamento": 0.0006999300069992999, "roaming_pacote": 0.0021997800219978, "internet_pacote_adicional": 0.31636836316368355, "bonus_nao_recebido": 0.012798720127987199, "internet_problema_conexao": 0.41165883411658827, "beneficios_consulta": 0.019198080191980795, "sem_correspondencia": 0.010698930106989298}, "confidence": 0.3922, "input_tokens": 222, "latency_ms": 133.874048999985} +{"id": "g0102-internet_pacote_adicional-emocional-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"roaming_pacote": 0.006100610061006101, "plano_nova_linha": 0.029102910291029103, "portabilidade": 0.014601460146014602, "conta_explicacao": 0.037803780378037805, "negociacao_religacao": 0.0098009800980098, "roaming_cobranca": 0.0324032403240324, "internet_consumo": 0.1404140414041404, "cadastro_atualizacao": 0.0393039303930393, "marketplace_pedido": 0.45954595459545955, "conta_debito_automatico_digital": 0.0196019601960196, "internet_pacote_adicional": 0.1215121512151215, "seguranca_perda_roubo": 0.0046004600460046, "parceiros_ofertas": 0.025602560256025603, "bonus_nao_recebido": 0.007600760076007601, "internet_problema_conexao": 0.045004500450045004, "sem_correspondencia": 0.0070007000700070005}, "confidence": 0.3149, "input_tokens": 303, "latency_ms": 173.0643479999685} +{"id": "g0102-internet_pacote_adicional-emocional-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6424357564243576, "internet_consumo": 0.10078992100789921, "vas_consulta": 0.019798020197980205, "bonus_nao_recebido": 0.035396460353964605, "plano_nova_linha": 0.0342965703429657, "internet_problema_conexao": 0.04439556044395561, "roaming_pacote": 0.028497150284971504, "sem_correspondencia": 0.0943905609439056}, "confidence": 0.3799, "input_tokens": 218, "latency_ms": 135.31553600000734} +{"id": "g0102-internet_pacote_adicional-emocional-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 105, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.06710671067106712, "internet_pacote_adicional": 0.6632663266326633, "troca_numero": 0.00020002000200020003, "roaming_pacote": 0.0011001100110011003, "conta_explicacao": 0.0012001200120012, "bonus_nao_recebido": 0.005000500050005001, "internet_problema_conexao": 0.26162616261626165, "sem_correspondencia": 0.0005000500050005}, "confidence": 0.5899, "input_tokens": 218, "latency_ms": 131.4787640000077} +{"id": "g0102-internet_pacote_adicional-emocional-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.0030996900309969004, "bonus_nao_recebido": 0.011098890110988902, "internet_problema_conexao": 0.25947405259474055, "desconto_retencao": 0.009599040095990401, "roaming_pacote": 0.0028997100289971, "internet_consumo": 0.08779122087791222, "internet_pacote_adicional": 0.5991400859914008, "sem_correspondencia": 0.026897310268973105}, "confidence": 0.4724, "input_tokens": 224, "latency_ms": 135.33667600000854} +{"id": "g0102-internet_pacote_adicional-emocional-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.0046, "troca_numero": 0.0046, "internet_pacote_adicional": 0.6441, "bonus_nao_recebido": 0.0048, "internet_problema_conexao": 0.1508, "internet_consumo": 0.1506, "roaming_pacote": 0.0061, "sem_correspondencia": 0.0344}, "confidence": 0.4827, "input_tokens": 217, "latency_ms": 129.48257400000784} +{"id": "g0102-internet_pacote_adicional-emocional-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0024000000000000002, "internet_pacote_adicional": 0.9438000000000001, "bonus_nao_recebido": 0.050800000000000005, "sem_correspondencia": 0.0030000000000000005}, "confidence": 0.8283, "input_tokens": 147, "latency_ms": 99.74327200001198} +{"id": "g0102-internet_pacote_adicional-emocional-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"internet_problema_conexao": 0.2722, "troca_numero": 0.0018, "bonus_nao_recebido": 0.0009, "desconto_retencao": 0.0009, "internet_pacote_adicional": 0.2423, "roaming_cobranca": 0.0014, "marketplace_pedido": 0.4485, "roaming_pacote": 0.0006, "parceiros_ofertas": 0.001, "suporte_configuracao": 0.0006, "internet_consumo": 0.0273, "sem_correspondencia": 0.0025}, "confidence": 0.5093, "input_tokens": 291, "latency_ms": 165.22500100001025} +{"id": "g0102-internet_pacote_adicional-emocional-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_pacote_adicional": 0.032096790320967905, "internet_problema_conexao": 0.5535446455354466, "marketplace_pedido": 0.003599640035996401, "bonus_nao_recebido": 0.0002999700029997001, "fidelidade_resgate": 9.999000099990004e-05, "suporte_sem_sinal": 9.999000099990004e-05, "seguranca_perda_roubo": 9.999000099990004e-05, "cancelamento_linha": 0.0002999700029997001, "roaming_pacote": 9.999000099990004e-05, "internet_consumo": 0.40295970402959713, "atendimento_humano": 9.999000099990004e-05, "conta_debito_automatico_digital": 9.999000099990004e-05, "conta_vencimento": 9.999000099990004e-05, "conta_contestacao": 0.0004999500049995001, "reclamacao_atendimento": 0.005099490050994902, "sem_correspondencia": 0.0008999100089991003}, "confidence": 0.6855, "input_tokens": 298, "latency_ms": 172.0550129999765} +{"id": "g0102-internet_pacote_adicional-emocional-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0004000000000000001, "bonus_nao_recebido": 0.0009000000000000001, "internet_pacote_adicional": 0.9932000000000001, "sem_correspondencia": 0.0055000000000000005}, "confidence": 0.9678, "input_tokens": 145, "latency_ms": 95.04329300000336} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0141, "internet_pacote_adicional": 0.0446, "bonus_nao_recebido": 0.0224, "sem_correspondencia": 0.9189}, "confidence": 0.7392, "input_tokens": 142, "latency_ms": 96.06805699996812} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"internet_consumo": 0.14737052589482105, "internet_problema_conexao": 0.06898620275944811, "internet_pacote_adicional": 0.08568286342731454, "atendimento_humano": 0.07148570285942811, "conta_contestacao": 0.04129174165166967, "roaming_pacote": 0.0023995200959808036, "cadastro_atualizacao": 0.28644271145770844, "negociacao_divida": 0.03399320135972806, "plano_consulta": 0.039192161567686463, "seguranca_perda_roubo": 0.028394321135772848, "bonus_nao_recebido": 0.011197760447910418, "sem_correspondencia": 0.18356328734253152}, "confidence": 0.1653, "input_tokens": 284, "latency_ms": 160.6201910000209} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0002, "internet_pacote_adicional": 0.9945, "bonus_nao_recebido": 0.0041, "sem_correspondencia": 0.0012}, "confidence": 0.9728, "input_tokens": 141, "latency_ms": 95.02188099997966} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"bonus_nao_recebido": 0.0040995900409958996, "fidelidade_resgate": 0.0090990900909909, "internet_problema_conexao": 0.0460953904609539, "internet_consumo": 0.04479552044795519, "roaming_pacote": 0.39456054394560536, "internet_pacote_adicional": 0.3434656534346565, "cadastro_atualizacao": 0.15278472152784717, "sem_correspondencia": 0.0050994900509949}, "confidence": 0.3296, "input_tokens": 236, "latency_ms": 139.30163099996662} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.1034896510348965, "internet_pacote_adicional": 0.3347665233476652, "roaming_pacote": 0.031296870312968704, "sem_correspondencia": 0.5304469553044695}, "confidence": 0.2457, "input_tokens": 136, "latency_ms": 91.4470559999927} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos", "fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.1008, "reclamacao_atendimento": 0.0506, "cancelamento_linha": 0.0046, "vas_cancelamento": 0.0121, "roaming_pacote": 0.001, "vas_contratacao": 0.0033, "internet_pacote_adicional": 0.0094, "internet_problema_conexao": 0.0912, "recarga_realizar": 0.0027, "recarga_saldo": 0.0032, "bonus_nao_recebido": 0.6428, "sem_correspondencia": 0.0783}, "confidence": 0.4905, "input_tokens": 285, "latency_ms": 166.46011000000271} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9969003099690031, "roaming_pacote": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "plano_troca": 9.999000099990002e-05, "bonus_nao_recebido": 0.00019998000199980003, "internet_consumo": 0.0008999100089991, "internet_problema_conexao": 0.000999900009999, "sem_correspondencia": 0.0006999300069993001}, "confidence": 0.9881, "input_tokens": 218, "latency_ms": 128.08963600002699} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.1137, "bonus_nao_recebido": 0.0243, "internet_pacote_adicional": 0.0445, "troca_numero": 0.1247, "roaming_pacote": 0.0058, "internet_consumo": 0.2226, "cancelamento_linha": 0.0176, "sem_correspondencia": 0.4468}, "confidence": 0.2638, "input_tokens": 208, "latency_ms": 126.28628999999592} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9626933812579821, "bonus_nao_recebido": 1.0000970094099127e-06, "portabilidade": 1.0000970094099127e-06, "atendimento_humano": 0.00010000970094099128, "internet_pacote_adicional": 0.0003000291028229738, "roaming_pacote": 1.0000970094099127e-06, "internet_consumo": 0.036603550544402806, "sem_correspondencia": 0.0003000291028229738}, "confidence": 0.921, "input_tokens": 206, "latency_ms": 122.50068700001293} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.0013, "internet_pacote_adicional": 0.9935, "roaming_pacote": 0.0029, "sem_correspondencia": 0.0023}, "confidence": 0.9666, "input_tokens": 142, "latency_ms": 97.25663900002246} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.0002, "roaming_pacote": 0.0002, "bonus_nao_recebido": 0.0001, "internet_consumo": 0.0021, "internet_problema_conexao": 0.0015, "internet_pacote_adicional": 0.9951, "seguranca_perda_roubo": 0.0001, "sem_correspondencia": 0.0007}, "confidence": 0.9819, "input_tokens": 226, "latency_ms": 130.6923220000158} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6813681368136814, "bonus_nao_recebido": 0.012201220122012201, "roaming_pacote": 0.0063006300630063005, "sem_correspondencia": 0.3001300130013001}, "confidence": 0.4888, "input_tokens": 138, "latency_ms": 91.62249299998848} +{"id": "g0105-internet_consumo-curto_neutro-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"vas_consulta": 0.0054005400540054005, "vas_contratacao": 0.0012001200120012, "recarga_saldo": 0.0008000800080008001, "internet_problema_conexao": 0.09800980098009801, "suporte_sem_sinal": 0.00010001000100010001, "atendimento_humano": 0.00010001000100010001, "conta_contestacao": 0.0003000300030003, "plano_consulta": 0.04830483048304831, "internet_pacote_adicional": 0.010301030103010301, "parceiros_ofertas": 0.00010001000100010001, "conta_segunda_via": 0.00010001000100010001, "fidelidade_resgate": 0.00010001000100010001, "internet_consumo": 0.8342834283428343, "conta_vencimento": 0.00010001000100010001, "negociacao_divida": 0.00010001000100010001, "sem_correspondencia": 0.0007000700070007}, "confidence": 0.7731, "input_tokens": 287, "latency_ms": 167.86599400001023} +{"id": "g0105-internet_consumo-curto_neutro-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"beneficios_consulta": 1.0000940088368307e-06, "plano_nova_linha": 1.0000940088368307e-06, "plano_troca": 1.0000940088368307e-06, "negociacao_divida": 1.0000940088368307e-06, "internet_consumo": 0.9939934353829262, "plano_consulta": 0.00020001880176736617, "seguranca_perda_roubo": 0.00010000940088368309, "internet_pacote_adicional": 0.00040003760353473234, "cancelamento_linha": 0.0005000470044184154, "internet_problema_conexao": 0.0008000752070694647, "reclamacao_atendimento": 1.0000940088368307e-06, "roaming_pacote": 1.0000940088368307e-06, "marketplace_compra": 0.00010000940088368309, "recarga_saldo": 0.00130012221148788, "vas_consulta": 0.00010000940088368309, "sem_correspondencia": 0.0025002350220920773}, "confidence": 0.9828, "input_tokens": 284, "latency_ms": 163.28446699998267} +{"id": "g0105-internet_consumo-curto_neutro-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.0240975902409759, "atendimento_humano": 0.013698630136986302, "internet_pacote_adicional": 0.046995300469953004, "seguranca_fraude": 0.010298970102989701, "plano_consulta": 0.36136386361363865, "internet_problema_conexao": 0.36236376362363765, "internet_consumo": 0.172982701729827, "sem_correspondencia": 0.0081991800819918}, "confidence": 0.3181, "input_tokens": 210, "latency_ms": 124.10843999998633} +{"id": "g0105-internet_consumo-curto_neutro-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 9.99997000009e-07, "recarga_saldo": 9.99997000009e-07, "internet_consumo": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 127, "latency_ms": 88.81599000000051} +{"id": "g0105-internet_consumo-curto_neutro-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0042004200420042, "plano_consulta": 0.003300330033003301, "internet_consumo": 0.9881988198819883, "sem_correspondencia": 0.004300430043004301}, "confidence": 0.9443, "input_tokens": 131, "latency_ms": 93.01801600003046} +{"id": "g0105-internet_consumo-curto_neutro-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0005000000000000001, "internet_consumo": 0.9991000000000001, "recarga_saldo": 0.00010000000000000002, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9943, "input_tokens": 129, "latency_ms": 88.20799599999418} +{"id": "g0105-internet_consumo-curto_neutro-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 1.000196038423531e-06, "atendimento_humano": 1.000196038423531e-06, "internet_problema_conexao": 0.8558677500790156, "plano_nova_linha": 0.00010001960384235312, "seguranca_fraude": 0.00010001960384235312, "reclamacao_atendimento": 1.000196038423531e-06, "internet_consumo": 0.10502058403447076, "recarga_saldo": 0.0003000588115270593, "internet_pacote_adicional": 0.034206704514084765, "suporte_chip_esim": 1.000196038423531e-06, "plano_consulta": 0.0006001176230541186, "seguranca_perda_roubo": 0.0006001176230541186, "fidelidade_pontos": 0.00010001960384235312, "marketplace_pedido": 0.00020003920768470624, "conta_explicacao": 0.002400470492216474, "sem_correspondencia": 0.0005000980192117656}, "confidence": 0.8119, "input_tokens": 285, "latency_ms": 164.4916580000313} +{"id": "g0105-internet_consumo-curto_neutro-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0022997700229977, "internet_consumo": 0.986001399860014, "internet_pacote_adicional": 0.0011998800119988001, "internet_problema_conexao": 0.0044995500449955, "plano_consulta": 0.0015998400159984002, "suporte_configuracao": 0.0006999300069993001, "plano_nova_linha": 0.0006999300069993001, "sem_correspondencia": 0.0029997000299970002}, "confidence": 0.953, "input_tokens": 210, "latency_ms": 123.73506999995243} +{"id": "g0105-internet_consumo-curto_neutro-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.0019000000000000004, "atendimento_humano": 0.00010000000000000003, "troca_numero": 0.00010000000000000003, "internet_consumo": 0.8703000000000002, "recarga_saldo": 0.00010000000000000003, "beneficios_consulta": 0.00010000000000000003, "plano_consulta": 0.00010000000000000003, "parceiros_ofertas": 0.00010000000000000003, "internet_problema_conexao": 0.12120000000000003, "seguranca_fraude": 0.00010000000000000003, "reclamacao_atendimento": 0.0005000000000000001, "sem_correspondencia": 0.005400000000000001}, "confidence": 0.8283, "input_tokens": 280, "latency_ms": 163.11051399998178} +{"id": "g0105-internet_consumo-curto_neutro-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 9.998000399920017e-05, "plano_consulta": 0.001799640071985603, "portabilidade": 0.00019996000799840034, "conta_contestacao": 0.00019996000799840034, "conta_vencimento": 0.0018996200759848032, "vas_consulta": 0.001299740051989602, "marketplace_pedido": 0.00029994001199760045, "conta_segunda_via": 9.998000399920017e-05, "roaming_pacote": 9.998000399920017e-05, "negociacao_religacao": 9.998000399920017e-05, "internet_pacote_adicional": 0.0011997600479904018, "recarga_saldo": 0.0004999000199960008, "troca_numero": 9.998000399920017e-05, "internet_consumo": 0.970505898820236, "internet_problema_conexao": 0.021295740851829635, "sem_correspondencia": 0.00029994001199760045}, "confidence": 0.9401, "input_tokens": 283, "latency_ms": 170.21645199997693} +{"id": "g0105-internet_consumo-curto_neutro-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"conta_pagamento_confirmacao": 0.0014, "internet_pacote_adicional": 0.0013, "plano_consulta": 0.677, "internet_problema_conexao": 0.0102, "recarga_saldo": 0.2146, "internet_consumo": 0.0579, "roaming_cobranca": 0.0083, "sem_correspondencia": 0.0293}, "confidence": 0.535, "input_tokens": 211, "latency_ms": 204.66017100000045} +{"id": "g0105-internet_consumo-curto_neutro-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0004000368033859115, "recarga_saldo": 1.0000920084647786e-06, "troca_numero": 1.0000920084647786e-06, "parceiros_ofertas": 1.0000920084647786e-06, "internet_consumo": 0.9993919440588532, "internet_problema_conexao": 0.00010000920084647787, "beneficios_consulta": 1.0000920084647786e-06, "seguranca_fraude": 1.0000920084647786e-06, "conta_vencimento": 1.0000920084647786e-06, "conta_debito_automatico_digital": 1.0000920084647786e-06, "internet_pacote_adicional": 1.0000920084647786e-06, "sem_correspondencia": 0.00010000920084647787}, "confidence": 0.9974, "input_tokens": 284, "latency_ms": 263.86104800002386} +{"id": "g0106-internet_consumo-informal_abreviado-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"negociacao_religacao": 9.997000899730082e-05, "recarga_saldo": 0.0003998800359892033, "plano_nova_linha": 9.997000899730082e-05, "roaming_cobranca": 9.997000899730082e-05, "conta_contestacao": 9.997000899730082e-05, "troca_numero": 9.997000899730082e-05, "internet_consumo": 0.998000599820054, "marketplace_compra": 9.997000899730082e-05, "suporte_sem_sinal": 9.997000899730082e-05, "internet_pacote_adicional": 9.997000899730082e-05, "internet_problema_conexao": 9.997000899730082e-05, "suporte_configuracao": 9.997000899730082e-05, "conta_explicacao": 0.00019994001799460164, "plano_consulta": 9.997000899730082e-05, "conta_vencimento": 9.997000899730082e-05, "sem_correspondencia": 0.00019994001799460164}, "confidence": 0.9939, "input_tokens": 282, "latency_ms": 181.6144299999678} +{"id": "g0106-internet_consumo-informal_abreviado-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.559, "recarga_saldo": 0.0073, "internet_consumo": 0.3763, "sem_correspondencia": 0.0574}, "confidence": 0.3558, "input_tokens": 131, "latency_ms": 92.97235200000387} +{"id": "g0106-internet_consumo-informal_abreviado-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.0024002400240024, "conta_vencimento": 0.004400440044004401, "marketplace_pedido": 0.006600660066006601, "negociacao_religacao": 0.0008000800080008001, "internet_problema_conexao": 0.008000800080008, "plano_consulta": 0.00040004000400040005, "conta_debito_automatico_digital": 0.00020002000200020003, "recarga_saldo": 0.0056005600560056, "internet_consumo": 0.9643964396439645, "parceiros_ofertas": 0.00020002000200020003, "internet_pacote_adicional": 0.0011001100110011003, "sem_correspondencia": 0.005900590059005901}, "confidence": 0.9097, "input_tokens": 282, "latency_ms": 160.7823749999966} +{"id": "g0106-internet_consumo-informal_abreviado-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.0054, "internet_problema_conexao": 0.0025, "plano_consulta": 0.0012, "internet_pacote_adicional": 0.0005, "internet_consumo": 0.9845, "conta_vencimento": 0.0003, "recarga_saldo": 0.0029, "sem_correspondencia": 0.0027}, "confidence": 0.9491, "input_tokens": 207, "latency_ms": 129.73164400000314} +{"id": "g0106-internet_consumo-informal_abreviado-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.6487, "bonus_nao_recebido": 0.0005, "internet_pacote_adicional": 0.0072, "suporte_sem_sinal": 0.0114, "plano_nova_linha": 0.011, "internet_problema_conexao": 0.1287, "fidelidade_pontos": 0.0015, "roaming_pacote": 0.0007, "recarga_saldo": 0.0005, "plano_consulta": 0.0006, "internet_consumo": 0.0099, "sem_correspondencia": 0.1793}, "confidence": 0.5728, "input_tokens": 282, "latency_ms": 160.0574440000173} +{"id": "g0106-internet_consumo-informal_abreviado-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"atendimento_humano": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "internet_consumo": 0.9999850002249971, "seguranca_perda_roubo": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 167.4033460000146} +{"id": "g0106-internet_consumo-informal_abreviado-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 9.99997000009e-07, "recarga_saldo": 9.99997000009e-07, "internet_consumo": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9998, "input_tokens": 137, "latency_ms": 91.11061600003723} +{"id": "g0106-internet_consumo-informal_abreviado-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.0007000651060548631, "negociacao_religacao": 1.0000930086498043e-06, "parceiros_ofertas": 1.0000930086498043e-06, "seguranca_fraude": 1.0000930086498043e-06, "suporte_chip_esim": 1.0000930086498043e-06, "plano_consulta": 1.0000930086498043e-06, "internet_problema_conexao": 0.0004000372034599218, "internet_consumo": 0.9750906834335593, "plano_nova_linha": 1.0000930086498043e-06, "recarga_saldo": 0.023602195004135386, "negociacao_divida": 1.0000930086498043e-06, "sem_correspondencia": 0.0002000186017299609}, "confidence": 0.9502, "input_tokens": 279, "latency_ms": 163.36431399997764} +{"id": "g0106-internet_consumo-informal_abreviado-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.08829117088291172, "internet_consumo": 0.7256274372562744, "plano_consulta": 0.049295070492950704, "sem_correspondencia": 0.13678632136786323}, "confidence": 0.3743, "input_tokens": 130, "latency_ms": 88.22545900000023} +{"id": "g0106-internet_consumo-informal_abreviado-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.00010000000000000002, "internet_pacote_adicional": 0.0019000000000000002, "beneficios_consulta": 0.00010000000000000002, "recarga_saldo": 0.00030000000000000003, "internet_consumo": 0.17200000000000001, "roaming_cobranca": 0.0007000000000000001, "vas_cancelamento": 0.0004000000000000001, "internet_problema_conexao": 0.7974000000000001, "plano_nova_linha": 0.00010000000000000002, "suporte_configuracao": 0.00010000000000000002, "plano_consulta": 0.00030000000000000003, "seguranca_perda_roubo": 0.00010000000000000002, "conta_vencimento": 0.00010000000000000002, "vas_consulta": 0.00020000000000000004, "recarga_nao_creditada": 0.00010000000000000002, "sem_correspondencia": 0.026100000000000005}, "confidence": 0.7794, "input_tokens": 291, "latency_ms": 184.18198099999472} +{"id": "g0106-internet_consumo-informal_abreviado-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0923, "recarga_saldo": 0.0038, "internet_consumo": 0.9012, "sem_correspondencia": 0.0027}, "confidence": 0.747, "input_tokens": 137, "latency_ms": 101.91499800004067} +{"id": "g0106-internet_consumo-informal_abreviado-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9999970000090003, "plano_consulta": 9.999970000090002e-07, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9997, "input_tokens": 128, "latency_ms": 91.44683900001382} +{"id": "g0108-internet_consumo-regionalismo-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9988998899889989, "plano_consulta": 0.00010001000100010001, "recarga_saldo": 0.0007000700070007, "sem_correspondencia": 0.0003000300030003}, "confidence": 0.9927, "input_tokens": 133, "latency_ms": 90.61831499997197} +{"id": "g0108-internet_consumo-regionalismo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.7216, "plano_consulta": 0.0137, "marketplace_pedido": 0.0049, "seguranca_fraude": 0.0122, "suporte_sem_sinal": 0.0061, "reclamacao_atendimento": 0.0019, "internet_pacote_adicional": 0.0017, "suporte_configuracao": 0.0015, "atendimento_humano": 0.0091, "conta_segunda_via": 0.0037, "portabilidade": 0.0113, "conta_explicacao": 0.1678, "internet_problema_conexao": 0.0032, "suporte_chip_esim": 0.0014, "fidelidade_resgate": 0.0029, "sem_correspondencia": 0.037}, "confidence": 0.6327, "input_tokens": 285, "latency_ms": 163.77308100004484} +{"id": "g0108-internet_consumo-regionalismo-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_cobranca": 1.0000890079217048e-06, "cadastro_atualizacao": 1.0000890079217048e-06, "marketplace_compra": 1.0000890079217048e-06, "internet_consumo": 0.9982888477074457, "suporte_chip_esim": 1.0000890079217048e-06, "parceiros_ofertas": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "plano_consulta": 1.0000890079217048e-06, "plano_nova_linha": 1.0000890079217048e-06, "troca_numero": 1.0000890079217048e-06, "internet_problema_conexao": 0.0008000712063373639, "internet_pacote_adicional": 0.0007000623055451934, "recarga_saldo": 0.00010000890079217049, "conta_segunda_via": 1.0000890079217048e-06, "seguranca_fraude": 1.0000890079217048e-06, "sem_correspondencia": 0.00010000890079217049}, "confidence": 0.9944, "input_tokens": 287, "latency_ms": 168.5167169999886} +{"id": "g0108-internet_consumo-regionalismo-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_segunda_via": 0.002100195318164589, "internet_pacote_adicional": 1.000093008649804e-06, "internet_problema_conexao": 0.00010000930086498043, "negociacao_religacao": 1.000093008649804e-06, "recarga_saldo": 0.9966926924203949, "marketplace_pedido": 1.000093008649804e-06, "vas_cancelamento": 0.00010000930086498043, "plano_consulta": 1.000093008649804e-06, "troca_numero": 1.000093008649804e-06, "vas_contratacao": 1.000093008649804e-06, "roaming_pacote": 1.000093008649804e-06, "sem_correspondencia": 0.0010000930086498043}, "confidence": 0.9893, "input_tokens": 283, "latency_ms": 180.86447299998554} +{"id": "g0108-internet_consumo-regionalismo-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_pacote": 0.00020002000200020003, "internet_pacote_adicional": 0.0039003900390039, "internet_problema_conexao": 0.7573757375737573, "plano_consulta": 0.019001900190019003, "recarga_saldo": 0.0003000300030003, "fidelidade_resgate": 0.0022002200220022005, "internet_consumo": 0.2003200320032003, "sem_correspondencia": 0.0167016701670167}, "confidence": 0.6557, "input_tokens": 207, "latency_ms": 142.56870600002003} +{"id": "g0108-internet_consumo-regionalismo-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9992910063809428, "internet_pacote_adicional": 9.999910000809996e-07, "suporte_chip_esim": 9.999910000809996e-07, "fidelidade_resgate": 9.999910000809996e-07, "recarga_saldo": 0.0005999946000485996, "conta_debito_automatico_digital": 9.999910000809996e-07, "suporte_sem_sinal": 9.999910000809996e-05, "seguranca_fraude": 9.999910000809996e-07, "plano_consulta": 9.999910000809996e-07, "suporte_configuracao": 9.999910000809996e-07, "internet_problema_conexao": 9.999910000809996e-07, "sem_correspondencia": 9.999910000809996e-07}, "confidence": 0.9973, "input_tokens": 285, "latency_ms": 186.09243499997774} +{"id": "g0108-internet_consumo-regionalismo-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9998980002039995, "recarga_saldo": 9.999980000039998e-07, "plano_consulta": 9.999980000039998e-07, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.999, "input_tokens": 135, "latency_ms": 110.15239800002519} +{"id": "g0108-internet_consumo-regionalismo-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 9.999930000489998e-07, "roaming_duvida": 9.999930000489998e-07, "internet_pacote_adicional": 9.999930000489998e-07, "seguranca_perda_roubo": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "internet_problema_conexao": 9.999930000489998e-07, "internet_consumo": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 211, "latency_ms": 143.02032199998393} +{"id": "g0108-internet_consumo-regionalismo-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"marketplace_compra": 0.0001, "internet_pacote_adicional": 0.0127, "internet_problema_conexao": 0.0298, "recarga_saldo": 0.0002, "reclamacao_atendimento": 0.0001, "plano_consulta": 0.0366, "vas_contratacao": 0.0002, "fidelidade_pontos": 0.0013, "roaming_pacote": 0.0001, "vas_consulta": 0.0034, "roaming_duvida": 0.0001, "cancelamento_linha": 0.0001, "internet_consumo": 0.914, "conta_explicacao": 0.0009, "suporte_chip_esim": 0.0001, "sem_correspondencia": 0.0003}, "confidence": 0.8526, "input_tokens": 289, "latency_ms": 181.30829400001858} +{"id": "g0108-internet_consumo-regionalismo-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.0005999400059994001, "internet_problema_conexao": 0.0046995300469953, "troca_numero": 0.00019998000199980003, "conta_contestacao": 0.00029997000299970003, "bonus_nao_recebido": 0.0029997000299970002, "internet_consumo": 0.9836016398360165, "suporte_configuracao": 0.00029997000299970003, "conta_debito_automatico_digital": 0.00029997000299970003, "conta_vencimento": 0.00019998000199980003, "recarga_saldo": 0.0017998200179982, "portabilidade": 0.000999900009999, "recarga_realizar": 0.00019998000199980003, "plano_consulta": 0.000999900009999, "internet_pacote_adicional": 0.0017998200179982, "cadastro_atualizacao": 0.00019998000199980003, "sem_correspondencia": 0.0007999200079992001}, "confidence": 0.9573, "input_tokens": 284, "latency_ms": 172.5421650000385} +{"id": "g0108-internet_consumo-regionalismo-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 55, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.00010000000000000002, "internet_pacote_adicional": 0.00020000000000000004, "recarga_saldo": 0.9533000000000001, "internet_consumo": 0.022100000000000005, "atendimento_humano": 0.00020000000000000004, "internet_problema_conexao": 0.023300000000000005, "plano_consulta": 0.00030000000000000003, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.8902, "input_tokens": 200, "latency_ms": 127.32180599999765} +{"id": "g0108-internet_consumo-regionalismo-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.001200114010831029, "internet_pacote_adicional": 0.0002000190018051715, "parceiros_ofertas": 1.0000950090258575e-06, "cancelamento_linha": 1.0000950090258575e-06, "plano_consulta": 0.00010000950090258575, "internet_problema_conexao": 0.0007000665063181002, "cadastro_atualizacao": 1.0000950090258575e-06, "fidelidade_resgate": 1.0000950090258575e-06, "internet_consumo": 0.9973947525014877, "portabilidade": 0.0002000190018051715, "negociacao_divida": 1.0000950090258575e-06, "sem_correspondencia": 0.0002000190018051715}, "confidence": 0.9909, "input_tokens": 287, "latency_ms": 167.33449899999187} +{"id": "g0114-internet_problema_conexao-erros_digitacao-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_consulta": 9.999860001959977e-07, "bonus_nao_recebido": 9.999860001959977e-07, "internet_problema_conexao": 0.9997860029959585, "internet_pacote_adicional": 9.999860001959977e-07, "vas_consulta": 9.999860001959977e-07, "roaming_duvida": 9.999860001959977e-07, "conta_vencimento": 9.999860001959977e-07, "vas_cancelamento": 9.999860001959977e-07, "internet_consumo": 0.00019999720003919955, "suporte_configuracao": 9.999860001959977e-07, "conta_segunda_via": 9.999860001959977e-07, "suporte_sem_sinal": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "fidelidade_pontos": 9.999860001959977e-07, "cancelamento_linha": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9991, "input_tokens": 289, "latency_ms": 166.91592400002264} +{"id": "g0114-internet_problema_conexao-erros_digitacao-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0001, "suporte_sem_sinal": 0.0001, "internet_problema_conexao": 0.9996, "sem_correspondencia": 0.0002}, "confidence": 0.9969, "input_tokens": 140, "latency_ms": 91.87782599997263} +{"id": "g0114-internet_problema_conexao-erros_digitacao-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 9.999860001959975e-07, "fidelidade_resgate": 9.999860001959975e-07, "seguranca_fraude": 9.999860001959975e-07, "internet_pacote_adicional": 9.999860001959975e-07, "conta_vencimento": 9.999860001959975e-07, "parceiros_ofertas": 9.999860001959975e-07, "conta_debito_automatico_digital": 9.999860001959975e-07, "marketplace_pedido": 9.999860001959975e-07, "internet_consumo": 0.0018999734003723953, "roaming_pacote": 9.999860001959975e-07, "suporte_configuracao": 9.999860001959975e-07, "marketplace_compra": 9.999860001959975e-07, "suporte_sem_sinal": 9.999860001959975e-07, "internet_problema_conexao": 0.9980860267956251, "recarga_nao_creditada": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9949, "input_tokens": 289, "latency_ms": 166.61989699997548} +{"id": "g0114-internet_problema_conexao-erros_digitacao-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.06380587014005287, "negociacao_religacao": 1.0000920084647786e-06, "plano_nova_linha": 1.0000920084647786e-06, "internet_pacote_adicional": 0.00940086487956892, "roaming_pacote": 1.0000920084647786e-06, "seguranca_fraude": 0.00010000920084647787, "suporte_configuracao": 1.0000920084647786e-06, "marketplace_pedido": 1.0000920084647786e-06, "internet_problema_conexao": 0.9266852550434639, "suporte_chip_esim": 1.0000920084647786e-06, "suporte_sem_sinal": 1.0000920084647786e-06, "sem_correspondencia": 1.0000920084647786e-06}, "confidence": 0.8821, "input_tokens": 281, "latency_ms": 159.26861499997358} +{"id": "g0114-internet_problema_conexao-erros_digitacao-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 1.0000890079217048e-06, "roaming_duvida": 1.0000890079217048e-06, "seguranca_perda_roubo": 1.0000890079217048e-06, "suporte_configuracao": 0.00010000890079217049, "conta_contestacao": 1.0000890079217048e-06, "plano_troca": 1.0000890079217048e-06, "internet_pacote_adicional": 0.00010000890079217049, "suporte_sem_sinal": 1.0000890079217048e-06, "internet_problema_conexao": 0.9958886340884336, "conta_segunda_via": 1.0000890079217048e-06, "fidelidade_pontos": 1.0000890079217048e-06, "recarga_realizar": 1.0000890079217048e-06, "internet_consumo": 0.003800338230102478, "bonus_nao_recebido": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "sem_correspondencia": 0.00010000890079217049}, "confidence": 0.9893, "input_tokens": 290, "latency_ms": 167.04835000001594} +{"id": "g0114-internet_problema_conexao-erros_digitacao-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 9.997000899730082e-05, "atendimento_humano": 0.0013995801259622115, "suporte_configuracao": 9.997000899730082e-05, "internet_pacote_adicional": 0.0002999100269919024, "suporte_sem_sinal": 0.007397780665800261, "beneficios_consulta": 9.997000899730082e-05, "desconto_retencao": 9.997000899730082e-05, "suporte_chip_esim": 9.997000899730082e-05, "internet_consumo": 0.004098770368889334, "roaming_pacote": 9.997000899730082e-05, "internet_problema_conexao": 0.9860041987403779, "sem_correspondencia": 0.00019994001799460164}, "confidence": 0.9641, "input_tokens": 289, "latency_ms": 165.68907399999944} +{"id": "g0114-internet_problema_conexao-erros_digitacao-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.00010000940088368306, "seguranca_perda_roubo": 1.0000940088368305e-06, "reclamacao_atendimento": 0.00010000940088368306, "fidelidade_resgate": 1.0000940088368305e-06, "vas_cancelamento": 0.00010000940088368306, "beneficios_consulta": 0.00010000940088368306, "suporte_sem_sinal": 0.00010000940088368306, "roaming_pacote": 0.00010000940088368306, "cancelamento_linha": 0.0006000564053020983, "internet_consumo": 0.027602594643896524, "fidelidade_pontos": 1.0000940088368305e-06, "internet_pacote_adicional": 1.0000940088368305e-06, "suporte_configuracao": 0.07900742669810962, "cadastro_atualizacao": 1.0000940088368305e-06, "internet_problema_conexao": 0.8921838652833366, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.8513, "input_tokens": 289, "latency_ms": 164.97593600001892} +{"id": "g0114-internet_problema_conexao-erros_digitacao-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0004000000000000001, "vas_contratacao": 0.0006000000000000001, "internet_consumo": 0.026100000000000005, "suporte_sem_sinal": 0.00030000000000000003, "internet_problema_conexao": 0.9687000000000001, "atendimento_humano": 0.0005000000000000001, "internet_pacote_adicional": 0.0019000000000000002, "sem_correspondencia": 0.0015000000000000002}, "confidence": 0.9224, "input_tokens": 216, "latency_ms": 128.85848000001943} +{"id": "g0114-internet_problema_conexao-erros_digitacao-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9995860057959196, "fidelidade_pontos": 9.99986000195998e-07, "bonus_nao_recebido": 9.99986000195998e-07, "vas_cancelamento": 9.99986000195998e-07, "internet_consumo": 0.0003999944000783992, "plano_consulta": 9.99986000195998e-07, "negociacao_divida": 9.99986000195998e-07, "roaming_pacote": 9.99986000195998e-07, "conta_explicacao": 9.99986000195998e-07, "conta_debito_automatico_digital": 9.99986000195998e-07, "suporte_sem_sinal": 9.99986000195998e-07, "suporte_configuracao": 9.99986000195998e-07, "vas_contratacao": 9.99986000195998e-07, "internet_pacote_adicional": 9.99986000195998e-07, "roaming_cobranca": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9985, "input_tokens": 289, "latency_ms": 164.70804099998304} +{"id": "g0114-internet_problema_conexao-erros_digitacao-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0000900081007289e-06, "desconto_retencao": 1.0000900081007289e-06, "internet_consumo": 0.023302097188746984, "reclamacao_atendimento": 1.0000900081007289e-06, "internet_pacote_adicional": 0.0007000630056705102, "vas_consulta": 1.0000900081007289e-06, "negociacao_religacao": 1.0000900081007289e-06, "internet_problema_conexao": 0.975487793901451, "parceiros_ofertas": 1.0000900081007289e-06, "conta_vencimento": 1.0000900081007289e-06, "conta_contestacao": 1.0000900081007289e-06, "fidelidade_pontos": 0.0001000090008100729, "roaming_pacote": 1.0000900081007289e-06, "roaming_cobranca": 1.0000900081007289e-06, "suporte_configuracao": 0.00030002700243021864, "sem_correspondencia": 0.0001000090008100729}, "confidence": 0.956, "input_tokens": 291, "latency_ms": 209.51255800002855} +{"id": "g0114-internet_problema_conexao-erros_digitacao-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9951900480995194, "suporte_configuracao": 9.999900000999993e-07, "conta_contestacao": 9.999900000999993e-07, "internet_pacote_adicional": 9.999900000999993e-07, "plano_consulta": 9.999900000999993e-07, "conta_pagamento_confirmacao": 9.999900000999993e-07, "internet_consumo": 0.004799952000479997, "suporte_sem_sinal": 9.999900000999993e-07, "seguranca_perda_roubo": 9.999900000999993e-07, "conta_debito_automatico_digital": 9.999900000999993e-07, "vas_consulta": 9.999900000999993e-07, "sem_correspondencia": 9.999900000999993e-07}, "confidence": 0.9877, "input_tokens": 283, "latency_ms": 192.09357900001578} +{"id": "g0114-internet_problema_conexao-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0002999100269919024, "suporte_configuracao": 0.002399280215935219, "reclamacao_atendimento": 0.0005998200539838048, "atendimento_humano": 0.0002999100269919024, "conta_segunda_via": 0.0002999100269919024, "suporte_sem_sinal": 0.000999700089973008, "internet_pacote_adicional": 0.1722483255023493, "bonus_nao_recebido": 0.000499850044986504, "recarga_realizar": 0.0002999100269919024, "cancelamento_linha": 0.020793761871438568, "roaming_cobranca": 0.0003998800359892033, "internet_consumo": 0.752374287713686, "roaming_pacote": 0.0002999100269919024, "plano_nova_linha": 0.0002999100269919024, "conta_contestacao": 0.0002999100269919024, "sem_correspondencia": 0.04758572428271519}, "confidence": 0.7149, "input_tokens": 289, "latency_ms": 175.14935799999876} +{"id": "g0115-internet_problema_conexao-regionalismo-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 9.999910000809991e-07, "internet_pacote_adicional": 9.999910000809991e-07, "troca_numero": 9.999910000809991e-07, "fidelidade_pontos": 9.999910000809991e-07, "suporte_sem_sinal": 9.999910000809991e-07, "internet_problema_conexao": 0.9981910162808533, "plano_nova_linha": 9.999910000809991e-07, "suporte_configuracao": 9.999910000809991e-07, "conta_debito_automatico_digital": 9.999910000809991e-07, "recarga_nao_creditada": 9.999910000809991e-07, "internet_consumo": 0.0016999847001376983, "sem_correspondencia": 9.999910000809992e-05}, "confidence": 0.9943, "input_tokens": 295, "latency_ms": 183.53120599999784} +{"id": "g0115-internet_problema_conexao-regionalismo-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.999900000999991e-07, "troca_numero": 9.999900000999991e-07, "beneficios_consulta": 9.999900000999991e-07, "plano_nova_linha": 9.999900000999991e-07, "internet_consumo": 0.000999990000099999, "recarga_nao_creditada": 9.999900000999991e-07, "suporte_configuracao": 9.999900000999991e-07, "internet_pacote_adicional": 9.999900000999991e-07, "internet_problema_conexao": 0.9989900100998992, "vas_contratacao": 9.999900000999991e-07, "negociacao_religacao": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9967, "input_tokens": 307, "latency_ms": 191.22973100002127} +{"id": "g0115-internet_problema_conexao-regionalismo-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 113, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0005999400059994001, "suporte_sem_sinal": 0.00029997000299970003, "internet_problema_conexao": 0.9977002299770024, "sem_correspondencia": 0.0013998600139986002}, "confidence": 0.9871, "input_tokens": 160, "latency_ms": 107.6262839999913} +{"id": "g0115-internet_problema_conexao-regionalismo-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9992859385907183, "fidelidade_pontos": 1.0000860073966356e-06, "suporte_configuracao": 1.0000860073966356e-06, "portabilidade": 1.0000860073966356e-06, "recarga_nao_creditada": 1.0000860073966356e-06, "conta_explicacao": 1.0000860073966356e-06, "plano_troca": 1.0000860073966356e-06, "marketplace_compra": 1.0000860073966356e-06, "conta_debito_automatico_digital": 1.0000860073966356e-06, "vas_consulta": 1.0000860073966356e-06, "internet_pacote_adicional": 1.0000860073966356e-06, "fidelidade_resgate": 1.0000860073966356e-06, "parceiros_ofertas": 1.0000860073966356e-06, "internet_consumo": 0.000700060205177645, "suporte_sem_sinal": 1.0000860073966356e-06, "sem_correspondencia": 1.0000860073966356e-06}, "confidence": 0.9975, "input_tokens": 306, "latency_ms": 197.10667399999693} +{"id": "g0115-internet_problema_conexao-regionalismo-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0000930086498043e-06, "roaming_pacote": 1.0000930086498043e-06, "conta_explicacao": 1.0000930086498043e-06, "internet_problema_conexao": 0.9893920134572514, "suporte_configuracao": 1.0000930086498043e-06, "internet_pacote_adicional": 0.00010000930086498044, "portabilidade": 1.0000930086498043e-06, "cancelamento_linha": 0.00010000930086498044, "recarga_realizar": 1.0000930086498043e-06, "fidelidade_pontos": 1.0000930086498043e-06, "internet_consumo": 0.0018001674155696478, "sem_correspondencia": 0.008600799874388318}, "confidence": 0.9733, "input_tokens": 294, "latency_ms": 181.9767009999964} +{"id": "g0115-internet_problema_conexao-regionalismo-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9999969997089717, "suporte_sem_sinal": 1.0000970094099127e-06, "suporte_configuracao": 1.0000970094099127e-06, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9992, "input_tokens": 160, "latency_ms": 109.11998900002118} +{"id": "g0115-internet_problema_conexao-regionalismo-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.00010000940088368307, "recarga_nao_creditada": 0.0003000282026510492, "conta_vencimento": 1.0000940088368307e-06, "suporte_sem_sinal": 0.0005000470044184154, "negociacao_religacao": 0.00010000940088368307, "internet_pacote_adicional": 0.04120387316407743, "marketplace_compra": 1.0000940088368307e-06, "plano_troca": 1.0000940088368307e-06, "internet_consumo": 0.10330971111284462, "fidelidade_pontos": 1.0000940088368307e-06, "suporte_configuracao": 0.00010000940088368307, "bonus_nao_recebido": 1.0000940088368307e-06, "vas_contratacao": 0.00010000940088368307, "reclamacao_atendimento": 1.0000940088368307e-06, "internet_problema_conexao": 0.8541802929475371, "sem_correspondencia": 0.00010000940088368307}, "confidence": 0.8151, "input_tokens": 306, "latency_ms": 175.51723899998706} +{"id": "g0115-internet_problema_conexao-regionalismo-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 139, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 1.0000960092168847e-06, "internet_consumo": 0.0165015841520786, "suporte_configuracao": 0.00010000960092168849, "internet_pacote_adicional": 0.00010000960092168849, "suporte_sem_sinal": 1.0000960092168847e-06, "seguranca_fraude": 1.0000960092168847e-06, "internet_problema_conexao": 0.9832943962620411, "sem_correspondencia": 1.0000960092168847e-06}, "confidence": 0.9578, "input_tokens": 244, "latency_ms": 141.47805900000776} +{"id": "g0115-internet_problema_conexao-regionalismo-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.0018003510684583492, "parceiros_ofertas": 0.00010001950380324163, "plano_consulta": 0.0036007021369166984, "conta_debito_automatico_digital": 0.00010001950380324163, "internet_pacote_adicional": 0.009601872365111196, "fidelidade_resgate": 1.0001950380324161e-06, "internet_consumo": 0.002100409579868074, "internet_problema_conexao": 0.9814913908212101, "atendimento_humano": 1.0001950380324161e-06, "cadastro_atualizacao": 1.0001950380324161e-06, "suporte_sem_sinal": 1.0001950380324161e-06, "portabilidade": 0.00010001950380324163, "suporte_configuracao": 0.0004000780152129665, "negociacao_religacao": 0.00010001950380324163, "conta_vencimento": 1.0001950380324161e-06, "sem_correspondencia": 0.0006001170228194497}, "confidence": 0.9564, "input_tokens": 308, "latency_ms": 176.66373999998086} +{"id": "g0115-internet_problema_conexao-regionalismo-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 9.998980104029388e-07, "internet_problema_conexao": 0.9631017636201107, "internet_pacote_adicional": 9.998980104029389e-05, "suporte_sem_sinal": 9.998980104029389e-05, "suporte_configuracao": 9.998980104029389e-05, "suporte_chip_esim": 9.998980104029388e-07, "internet_consumo": 0.036296297777626677, "sem_correspondencia": 0.00029996940312088165}, "confidence": 0.9226, "input_tokens": 242, "latency_ms": 165.34939600001053} +{"id": "g0115-internet_problema_conexao-regionalismo-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 129, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 1.0000920084647786e-06, "internet_pacote_adicional": 0.0018001656152366017, "suporte_sem_sinal": 0.0006000552050788672, "roaming_cobranca": 1.0000920084647786e-06, "conta_contestacao": 1.0000920084647786e-06, "seguranca_perda_roubo": 1.0000920084647786e-06, "internet_problema_conexao": 0.9973917600419238, "internet_consumo": 0.00020001840169295575, "marketplace_pedido": 1.0000920084647786e-06, "recarga_saldo": 1.0000920084647786e-06, "negociacao_religacao": 1.0000920084647786e-06, "sem_correspondencia": 1.0000920084647786e-06}, "confidence": 0.9914, "input_tokens": 306, "latency_ms": 173.70902599998317} +{"id": "g0115-internet_problema_conexao-regionalismo-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0001880353506459e-06, "reclamacao_atendimento": 1.0001880353506459e-06, "internet_consumo": 0.008201541889875296, "troca_numero": 1.0001880353506459e-06, "plano_nova_linha": 1.0001880353506459e-06, "fidelidade_pontos": 1.0001880353506459e-06, "portabilidade": 1.0001880353506459e-06, "internet_pacote_adicional": 1.0001880353506459e-06, "seguranca_fraude": 1.0001880353506459e-06, "recarga_realizar": 1.0001880353506459e-06, "internet_problema_conexao": 0.9913863806395602, "suporte_configuracao": 1.0001880353506459e-06, "marketplace_compra": 1.0001880353506459e-06, "fidelidade_resgate": 1.0001880353506459e-06, "recarga_nao_creditada": 0.0001000188035350646, "sem_correspondencia": 0.0003000564106051937}, "confidence": 0.9807, "input_tokens": 305, "latency_ms": 177.93822800001635} +{"id": "g0117-internet_problema_conexao-longo_contexto-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 280, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9999890001209996, "vas_consulta": 9.999890001209996e-07, "conta_segunda_via": 9.999890001209996e-07, "internet_consumo": 9.999890001209996e-07, "recarga_nao_creditada": 9.999890001209996e-07, "vas_contratacao": 9.999890001209996e-07, "internet_pacote_adicional": 9.999890001209996e-07, "plano_consulta": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "suporte_sem_sinal": 9.999890001209996e-07, "negociacao_divida": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 334, "latency_ms": 191.4403810000067} +{"id": "g0117-internet_problema_conexao-longo_contexto-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 267, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 1.000191036487969e-06, "conta_debito_automatico_digital": 1.000191036487969e-06, "internet_pacote_adicional": 0.00010001910364879691, "fidelidade_pontos": 1.000191036487969e-06, "suporte_sem_sinal": 1.000191036487969e-06, "internet_problema_conexao": 0.9840879608005128, "conta_pagamento_confirmacao": 1.000191036487969e-06, "internet_consumo": 0.015803018376509912, "recarga_saldo": 1.000191036487969e-06, "recarga_realizar": 1.000191036487969e-06, "parceiros_ofertas": 1.000191036487969e-06, "sem_correspondencia": 1.000191036487969e-06}, "confidence": 0.9659, "input_tokens": 329, "latency_ms": 185.65457500000093} +{"id": "g0117-internet_problema_conexao-longo_contexto-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9998900010999896, "vas_consulta": 9.999900000999995e-07, "desconto_retencao": 9.999900000999995e-07, "internet_consumo": 9.999900000999997e-05, "suporte_configuracao": 9.999900000999995e-07, "vas_cancelamento": 9.999900000999995e-07, "parceiros_ofertas": 9.999900000999995e-07, "internet_pacote_adicional": 9.999900000999995e-07, "roaming_cobranca": 9.999900000999995e-07, "suporte_sem_sinal": 9.999900000999995e-07, "conta_explicacao": 9.999900000999995e-07, "sem_correspondencia": 9.999900000999995e-07}, "confidence": 0.9996, "input_tokens": 328, "latency_ms": 183.0622879999737} +{"id": "g0117-internet_problema_conexao-longo_contexto-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 234, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0000970094099127e-06, "suporte_configuracao": 1.0000970094099127e-06, "internet_problema_conexao": 0.9999969997089718, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.999, "input_tokens": 180, "latency_ms": 109.3339560000004} +{"id": "g0117-internet_problema_conexao-longo_contexto-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.999870001689977e-07, "troca_numero": 9.999870001689977e-07, "conta_vencimento": 9.999870001689977e-07, "recarga_saldo": 9.999870001689977e-07, "internet_pacote_adicional": 9.999870001689978e-05, "beneficios_consulta": 9.999870001689977e-07, "negociacao_divida": 9.999870001689977e-07, "recarga_nao_creditada": 9.999870001689977e-07, "plano_troca": 9.999870001689977e-07, "seguranca_perda_roubo": 9.999870001689977e-07, "suporte_configuracao": 9.999870001689977e-07, "internet_problema_conexao": 0.999787002768964, "roaming_pacote": 9.999870001689977e-07, "internet_consumo": 9.999870001689978e-05, "seguranca_fraude": 9.999870001689977e-07, "sem_correspondencia": 9.999870001689977e-07}, "confidence": 0.9994, "input_tokens": 329, "latency_ms": 184.8708800000054} +{"id": "g0117-internet_problema_conexao-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 249, "length_bucket": "longo"}, "pred": "internet_consumo", "probabilities": {"vas_cancelamento": 9.999870001689981e-07, "internet_pacote_adicional": 0.007499902501267486, "suporte_sem_sinal": 9.999870001689981e-07, "roaming_duvida": 9.999870001689981e-07, "conta_explicacao": 9.999870001689981e-07, "fidelidade_pontos": 9.999870001689981e-07, "internet_consumo": 0.9923870989677138, "marketplace_pedido": 9.999870001689981e-07, "cadastro_atualizacao": 9.999870001689981e-07, "recarga_saldo": 9.999870001689981e-07, "suporte_configuracao": 9.999870001689982e-05, "seguranca_fraude": 9.999870001689981e-07, "desconto_retencao": 9.999870001689981e-07, "plano_consulta": 9.999870001689981e-07, "conta_vencimento": 9.999870001689981e-07, "sem_correspondencia": 9.999870001689981e-07}, "confidence": 0.9834, "input_tokens": 329, "latency_ms": 186.0435730000063} +{"id": "g0117-internet_problema_conexao-longo_contexto-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"conta_pagamento_confirmacao": 1.0000850072256139e-06, "suporte_sem_sinal": 1.0000850072256139e-06, "internet_problema_conexao": 0.9999849987248913, "internet_consumo": 1.0000850072256139e-06, "conta_vencimento": 1.0000850072256139e-06, "marketplace_compra": 1.0000850072256139e-06, "atendimento_humano": 1.0000850072256139e-06, "vas_cancelamento": 1.0000850072256139e-06, "negociacao_religacao": 1.0000850072256139e-06, "reclamacao_atendimento": 1.0000850072256139e-06, "recarga_nao_creditada": 1.0000850072256139e-06, "internet_pacote_adicional": 1.0000850072256139e-06, "conta_contestacao": 1.0000850072256139e-06, "suporte_configuracao": 1.0000850072256139e-06, "marketplace_pedido": 1.0000850072256139e-06, "sem_correspondencia": 1.0000850072256139e-06}, "confidence": 0.9998, "input_tokens": 326, "latency_ms": 186.5938269999674} +{"id": "g0117-internet_problema_conexao-longo_contexto-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.99997000009e-07, "suporte_configuracao": 9.99997000009e-07, "internet_problema_conexao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 191, "latency_ms": 117.27667299999212} +{"id": "g0117-internet_problema_conexao-longo_contexto-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.99997000009e-07, "suporte_configuracao": 9.99997000009e-07, "internet_problema_conexao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9999, "input_tokens": 176, "latency_ms": 122.72359700000379} +{"id": "g0117-internet_problema_conexao-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 248, "length_bucket": "longo"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 9.99993000049e-07, "conta_debito_automatico_digital": 9.99993000049e-07, "suporte_configuracao": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "internet_consumo": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 161.96309299999712} +{"id": "g0117-internet_problema_conexao-longo_contexto-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 9.999930000490002e-07, "internet_problema_conexao": 0.9999930000490003, "vas_cancelamento": 9.999930000490002e-07, "internet_consumo": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "suporte_sem_sinal": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 256, "latency_ms": 147.77173300001323} +{"id": "g0117-internet_problema_conexao-longo_contexto-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.99997000009e-07, "suporte_configuracao": 9.99997000009e-07, "internet_problema_conexao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 186, "latency_ms": 111.87786200002847} +{"id": "g0119-vas_cancelamento-curto_neutro-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9767, "cancelamento_linha": 0.0231, "conta_contestacao": 0.0001, "sem_correspondencia": 0.0001}, "confidence": 0.9194, "input_tokens": 132, "latency_ms": 91.21297000001505} +{"id": "g0119-vas_cancelamento-curto_neutro-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "vas_cancelamento": 0.999993000049, "vas_contratacao": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "vas_consulta": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 206, "latency_ms": 126.30860600000915} +{"id": "g0119-vas_cancelamento-curto_neutro-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"fidelidade_resgate": 0.00010000920084647787, "conta_debito_automatico_digital": 0.00010000920084647787, "vas_cancelamento": 0.06360585173835993, "conta_segunda_via": 1.0000920084647786e-06, "fidelidade_pontos": 1.0000920084647786e-06, "vas_consulta": 1.0000920084647786e-06, "conta_pagamento_confirmacao": 1.0000920084647786e-06, "cadastro_atualizacao": 1.0000920084647786e-06, "vas_contratacao": 0.9347860003120286, "troca_numero": 1.0000920084647786e-06, "internet_pacote_adicional": 0.0005000460042323894, "conta_vencimento": 1.0000920084647786e-06, "conta_contestacao": 0.00010000920084647787, "cancelamento_linha": 0.0007000644059253451, "plano_consulta": 1.0000920084647786e-06, "sem_correspondencia": 0.00010000920084647787}, "confidence": 0.9092, "input_tokens": 286, "latency_ms": 164.70189899996512} +{"id": "g0119-vas_cancelamento-curto_neutro-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.0014000000000000002, "conta_contestacao": 0.0011000000000000003, "cancelamento_linha": 0.9961000000000001, "sem_correspondencia": 0.0014000000000000002}, "confidence": 0.9784, "input_tokens": 129, "latency_ms": 88.14673299997366} +{"id": "g0119-vas_cancelamento-curto_neutro-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.020600000000000004, "vas_cancelamento": 0.7877000000000001, "cancelamento_linha": 0.056400000000000006, "sem_correspondencia": 0.13530000000000003}, "confidence": 0.4946, "input_tokens": 133, "latency_ms": 96.64081700003635} +{"id": "g0119-vas_cancelamento-curto_neutro-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 1.0001870349755403e-06, "negociacao_religacao": 1.0001870349755403e-06, "conta_contestacao": 1.0001870349755403e-06, "vas_contratacao": 0.00020003740699510805, "roaming_cobranca": 1.0001870349755403e-06, "beneficios_consulta": 1.0001870349755403e-06, "conta_segunda_via": 1.0001870349755403e-06, "vas_cancelamento": 0.9995869227545549, "internet_pacote_adicional": 1.0001870349755403e-06, "cancelamento_linha": 0.00020003740699510805, "vas_consulta": 1.0001870349755403e-06, "suporte_sem_sinal": 1.0001870349755403e-06, "roaming_pacote": 1.0001870349755403e-06, "conta_vencimento": 1.0001870349755403e-06, "recarga_realizar": 1.0001870349755403e-06, "sem_correspondencia": 1.0001870349755403e-06}, "confidence": 0.9978, "input_tokens": 288, "latency_ms": 164.8018390000061} +{"id": "g0119-vas_cancelamento-curto_neutro-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0204, "vas_contratacao": 0.0016, "plano_nova_linha": 0.0007, "seguranca_perda_roubo": 0.0044, "portabilidade": 0.1984, "vas_cancelamento": 0.0093, "cancelamento_linha": 0.0007, "conta_contestacao": 0.1166, "conta_vencimento": 0.001, "fidelidade_pontos": 0.0007, "roaming_pacote": 0.0007, "sem_correspondencia": 0.6455}, "confidence": 0.5823, "input_tokens": 284, "latency_ms": 162.11219500002017} +{"id": "g0119-vas_cancelamento-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.0032003200320032004, "vas_consulta": 0.0007000700070007, "negociacao_religacao": 0.0013001300130013002, "cancelamento_linha": 0.9600960096009601, "roaming_pacote": 0.0007000700070007, "conta_contestacao": 0.0011001100110011003, "bonus_nao_recebido": 0.0007000700070007, "conta_explicacao": 0.0007000700070007, "fidelidade_pontos": 0.0007000700070007, "plano_nova_linha": 0.0156015601560156, "marketplace_pedido": 0.0007000700070007, "sem_correspondencia": 0.014501450145014501}, "confidence": 0.9069, "input_tokens": 271, "latency_ms": 155.68649700003334} +{"id": "g0119-vas_cancelamento-curto_neutro-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.0221, "vas_cancelamento": 0.9141, "cancelamento_linha": 0.03, "sem_correspondencia": 0.0338}, "confidence": 0.7214, "input_tokens": 132, "latency_ms": 92.53382700001112} +{"id": "g0119-vas_cancelamento-curto_neutro-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9999890001209996, "vas_contratacao": 9.999890001209996e-07, "parceiros_ofertas": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "recarga_saldo": 9.999890001209996e-07, "conta_contestacao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "conta_debito_automatico_digital": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 249.25840099996321} +{"id": "g0119-vas_cancelamento-curto_neutro-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.0039, "roaming_cobranca": 0.0001, "fidelidade_resgate": 0.0001, "vas_consulta": 0.0001, "conta_contestacao": 0.0001, "seguranca_fraude": 0.0137, "vas_contratacao": 0.0001, "marketplace_compra": 0.0001, "suporte_chip_esim": 0.0001, "vas_cancelamento": 0.0127, "cancelamento_linha": 0.6102, "troca_numero": 0.3355, "conta_pagamento_confirmacao": 0.0001, "internet_problema_conexao": 0.0143, "suporte_configuracao": 0.0083, "sem_correspondencia": 0.0006}, "confidence": 0.6697, "input_tokens": 285, "latency_ms": 165.20742699998436} +{"id": "g0119-vas_cancelamento-curto_neutro-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 9.997000899730084e-05, "beneficios_consulta": 9.997000899730084e-05, "plano_consulta": 9.997000899730084e-05, "marketplace_pedido": 9.997000899730084e-05, "vas_cancelamento": 0.8266520043986806, "plano_nova_linha": 0.00039988003598920334, "plano_troca": 0.002299310206937919, "reclamacao_atendimento": 9.997000899730084e-05, "recarga_realizar": 0.14765570328901334, "negociacao_religacao": 0.00039988003598920334, "vas_contratacao": 0.0009997000899730083, "conta_contestacao": 9.997000899730084e-05, "cancelamento_linha": 0.010296910926721987, "fidelidade_pontos": 9.997000899730084e-05, "recarga_nao_creditada": 0.010196940917724686, "sem_correspondencia": 0.00039988003598920334}, "confidence": 0.7949, "input_tokens": 287, "latency_ms": 164.76287500000808} +{"id": "g0123-vas_cancelamento-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_contestacao": 0.0002, "vas_contratacao": 0.0004, "cancelamento_linha": 0.9987, "sem_correspondencia": 0.0007}, "confidence": 0.9918, "input_tokens": 160, "latency_ms": 104.31584600001997} +{"id": "g0123-vas_cancelamento-emocional-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.0012, "vas_cancelamento": 0.9817, "cancelamento_linha": 0.0159, "sem_correspondencia": 0.0012}, "confidence": 0.9278, "input_tokens": 148, "latency_ms": 95.89769699999806} +{"id": "g0123-vas_cancelamento-emocional-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.00020000000000000004, "vas_cancelamento": 0.9653000000000002, "conta_explicacao": 0.0014000000000000002, "conta_contestacao": 0.0008000000000000001, "cancelamento_linha": 0.0024000000000000002, "vas_contratacao": 0.005400000000000001, "internet_problema_conexao": 0.019000000000000003, "plano_consulta": 0.0004000000000000001, "vas_consulta": 0.0004000000000000001, "conta_debito_automatico_digital": 0.0027000000000000006, "conta_segunda_via": 0.00020000000000000004, "sem_correspondencia": 0.0018000000000000002}, "confidence": 0.9178, "input_tokens": 305, "latency_ms": 176.59279500003322} +{"id": "g0123-vas_cancelamento-emocional-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.21457854214578545, "conta_contestacao": 0.0018998100189981002, "vas_cancelamento": 0.7823217678232177, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.609, "input_tokens": 151, "latency_ms": 106.17524400004186} +{"id": "g0123-vas_cancelamento-emocional-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 9.997000899730082e-05, "bonus_nao_recebido": 0.000999700089973008, "internet_problema_conexao": 9.997000899730082e-05, "cancelamento_linha": 0.01619514145756273, "seguranca_perda_roubo": 0.00019994001799460164, "negociacao_divida": 9.997000899730082e-05, "troca_numero": 9.997000899730082e-05, "vas_contratacao": 9.997000899730082e-05, "conta_contestacao": 9.997000899730082e-05, "fidelidade_pontos": 0.000499850044986504, "suporte_configuracao": 9.997000899730082e-05, "conta_pagamento_confirmacao": 9.997000899730082e-05, "vas_consulta": 9.997000899730082e-05, "vas_cancelamento": 0.9808057582725183, "plano_troca": 9.997000899730082e-05, "sem_correspondencia": 0.0002999100269919024}, "confidence": 0.9613, "input_tokens": 303, "latency_ms": 176.18529300000318} +{"id": "g0123-vas_cancelamento-emocional-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"beneficios_consulta": 0.00010001000100010004, "vas_consulta": 0.00010001000100010004, "recarga_realizar": 0.00010001000100010004, "desconto_retencao": 0.00010001000100010004, "plano_troca": 0.00010001000100010004, "vas_cancelamento": 0.9749974997499752, "conta_contestacao": 0.00010001000100010004, "cancelamento_linha": 0.023602360236023606, "vas_contratacao": 0.00020002000200020008, "troca_numero": 0.00010001000100010004, "conta_pagamento_confirmacao": 0.00010001000100010004, "sem_correspondencia": 0.00040004000400040016}, "confidence": 0.949, "input_tokens": 299, "latency_ms": 191.74380599997676} +{"id": "g0123-vas_cancelamento-emocional-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 9.99997000009e-07, "cancelamento_linha": 9.99997000009e-07, "conta_contestacao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9998, "input_tokens": 154, "latency_ms": 113.53632800000923} +{"id": "g0123-vas_cancelamento-emocional-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "vas_cancelamento": 0.9999850002249971, "atendimento_humano": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "suporte_sem_sinal": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 0.9999, "input_tokens": 306, "latency_ms": 189.99360700001944} +{"id": "g0123-vas_cancelamento-emocional-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.0006999300069992999, "roaming_cobranca": 0.0085991400859914, "cancelamento_linha": 0.7196280371962802, "internet_problema_conexao": 0.06639336066393359, "bonus_nao_recebido": 0.0006999300069992999, "conta_contestacao": 0.0006999300069992999, "vas_cancelamento": 0.17438256174382558, "vas_contratacao": 0.0010998900109989, "cadastro_atualizacao": 0.0085991400859914, "plano_troca": 0.0006999300069992999, "seguranca_perda_roubo": 0.0008999100089990998, "roaming_duvida": 0.004499550044995499, "roaming_pacote": 0.0006999300069992999, "atendimento_humano": 0.0006999300069992999, "vas_consulta": 0.0065993400659933995, "sem_correspondencia": 0.0050994900509949}, "confidence": 0.6641, "input_tokens": 307, "latency_ms": 172.9983460000426} +{"id": "g0123-vas_cancelamento-emocional-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.183, "vas_cancelamento": 0.1167, "conta_contestacao": 0.5934, "sem_correspondencia": 0.1069}, "confidence": 0.1992, "input_tokens": 150, "latency_ms": 101.85119100003703} +{"id": "g0123-vas_cancelamento-emocional-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.28, "vas_cancelamento": 0.4684, "cancelamento_linha": 0.193, "sem_correspondencia": 0.0586}, "confidence": 0.1378, "input_tokens": 155, "latency_ms": 101.07781499999646} +{"id": "g0123-vas_cancelamento-emocional-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 1.0000900081007289e-06, "cancelamento_linha": 0.13291196207658687, "roaming_duvida": 1.0000900081007289e-06, "portabilidade": 1.0000900081007289e-06, "plano_nova_linha": 1.0000900081007289e-06, "atendimento_humano": 1.0000900081007289e-06, "vas_cancelamento": 0.867078037023332, "vas_contratacao": 1.0000900081007289e-06, "conta_contestacao": 1.0000900081007289e-06, "conta_explicacao": 1.0000900081007289e-06, "bonus_nao_recebido": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.8417, "input_tokens": 286, "latency_ms": 175.09870199995703} +{"id": "g0125-vas_cancelamento-indireto_multiplo-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao", "vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 134, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_contratacao": 0.0097009700970097, "conta_debito_automatico_digital": 0.0092009200920092, "marketplace_compra": 0.009500950095009501, "atendimento_humano": 0.0147014701470147, "recarga_nao_creditada": 0.510951095109511, "conta_contestacao": 0.0698069806980698, "vas_consulta": 0.0474047404740474, "parceiros_ofertas": 0.23302330233023302, "conta_pagamento_confirmacao": 0.009400940094009401, "cancelamento_linha": 0.010201020102010202, "vas_cancelamento": 0.0157015701570157, "sem_correspondencia": 0.06040604060406041}, "confidence": 0.3831, "input_tokens": 291, "latency_ms": 169.09440000000586} +{"id": "g0125-vas_cancelamento-indireto_multiplo-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 156, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"marketplace_compra": 0.004200827563029917, "internet_pacote_adicional": 0.0004000788155266588, "roaming_pacote": 0.0001000197038816647, "conta_pagamento_confirmacao": 1.000197038816647e-06, "negociacao_divida": 1.000197038816647e-06, "cadastro_atualizacao": 1.000197038816647e-06, "vas_contratacao": 0.01130222653862811, "vas_cancelamento": 0.0001000197038816647, "vas_consulta": 0.0005000985194083235, "cancelamento_linha": 0.9828936300451189, "conta_contestacao": 0.0001000197038816647, "sem_correspondencia": 0.0004000788155266588}, "confidence": 0.9579, "input_tokens": 302, "latency_ms": 180.42258100001618} +{"id": "g0125-vas_cancelamento-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.0004999500049995, "beneficios_consulta": 0.0004999500049995, "conta_contestacao": 0.0011998800119988001, "fidelidade_resgate": 0.0004999500049995, "suporte_configuracao": 0.0004999500049995, "plano_consulta": 0.0004999500049995, "vas_consulta": 0.0005999400059994001, "suporte_chip_esim": 0.0004999500049995, "plano_troca": 0.00039996000399960006, "roaming_pacote": 0.00039996000399960006, "cancelamento_linha": 0.9939006099390061, "sem_correspondencia": 0.0004999500049995}, "confidence": 0.9795, "input_tokens": 288, "latency_ms": 158.64059099999395} +{"id": "g0125-vas_cancelamento-indireto_multiplo-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"parceiros_ofertas": 9.999850002249973e-07, "conta_debito_automatico_digital": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "seguranca_fraude": 9.999850002249973e-07, "vas_cancelamento": 0.9999850002249974, "cancelamento_linha": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "vas_consulta": 9.999850002249973e-07, "vas_contratacao": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 175.9337660000142} +{"id": "g0125-vas_cancelamento-indireto_multiplo-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_contestacao": 0.00010001000100010003, "vas_cancelamento": 0.43574357435743577, "cancelamento_linha": 0.5637563756375638, "sem_correspondencia": 0.0004000400040004001}, "confidence": 0.5028, "input_tokens": 141, "latency_ms": 94.09959600003504} +{"id": "g0125-vas_cancelamento-indireto_multiplo-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.6871687168716871, "recarga_realizar": 0.0023002300230023, "conta_contestacao": 0.0036003600360035998, "plano_troca": 0.1168116811681168, "vas_consulta": 0.0158015801580158, "parceiros_ofertas": 0.0102010201020102, "internet_consumo": 0.0039003900390038996, "reclamacao_atendimento": 0.10691069106910689, "seguranca_perda_roubo": 0.004000400040004, "suporte_configuracao": 0.008000800080008, "conta_segunda_via": 0.0009000900090008999, "vas_cancelamento": 0.0132013201320132, "vas_contratacao": 0.0015001500150015, "conta_pagamento_confirmacao": 0.0079007900790079, "suporte_chip_esim": 0.0019001900190019, "sem_correspondencia": 0.0159015901590159}, "confidence": 0.5793, "input_tokens": 309, "latency_ms": 176.978948999988} +{"id": "g0125-vas_cancelamento-indireto_multiplo-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 9.999860001959975e-07, "seguranca_perda_roubo": 9.999860001959975e-07, "recarga_nao_creditada": 9.999860001959975e-07, "cancelamento_linha": 0.00039999440007839905, "beneficios_consulta": 9.999860001959975e-07, "internet_consumo": 9.999860001959975e-07, "negociacao_religacao": 9.999860001959975e-07, "fidelidade_pontos": 9.999860001959975e-07, "marketplace_pedido": 9.999860001959975e-07, "conta_contestacao": 9.999860001959975e-07, "suporte_chip_esim": 9.999860001959975e-07, "troca_numero": 9.999860001959975e-07, "vas_cancelamento": 0.9995860057959192, "suporte_configuracao": 9.999860001959975e-07, "vas_contratacao": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9987, "input_tokens": 298, "latency_ms": 169.2772879999893} +{"id": "g0125-vas_cancelamento-indireto_multiplo-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 146, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.005200520052005201, "bonus_nao_recebido": 0.00020002000200020005, "vas_contratacao": 0.0010001000100010003, "vas_cancelamento": 0.8629862986298631, "internet_consumo": 0.0009000900090009002, "vas_consulta": 0.0015001500150015003, "cancelamento_linha": 0.12571257125712573, "sem_correspondencia": 0.0025002500250025004}, "confidence": 0.7809, "input_tokens": 241, "latency_ms": 138.97330099996452} +{"id": "g0125-vas_cancelamento-indireto_multiplo-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.1035, "conta_contestacao": 0.0002, "cancelamento_linha": 0.896, "sem_correspondencia": 0.0003}, "confidence": 0.7567, "input_tokens": 150, "latency_ms": 99.92942600001697} +{"id": "g0125-vas_cancelamento-indireto_multiplo-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9999850002249978, "parceiros_ofertas": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "marketplace_compra": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "bonus_nao_recebido": 9.999850002249977e-07, "vas_consulta": 9.999850002249977e-07, "vas_contratacao": 9.999850002249977e-07, "desconto_retencao": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "plano_nova_linha": 9.999850002249977e-07, "cadastro_atualizacao": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "negociacao_religacao": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 174.4740469999897} +{"id": "g0125-vas_cancelamento-indireto_multiplo-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 9.99990000099999e-07, "conta_vencimento": 9.99990000099999e-07, "plano_nova_linha": 9.99990000099999e-07, "conta_contestacao": 9.99990000099999e-07, "vas_cancelamento": 0.9970900290997089, "negociacao_religacao": 9.99990000099999e-07, "vas_consulta": 9.99990000099999e-07, "vas_contratacao": 9.99990000099999e-07, "roaming_cobranca": 9.99990000099999e-07, "marketplace_compra": 9.99990000099999e-07, "cancelamento_linha": 0.0028999710002899966, "sem_correspondencia": 9.99990000099999e-07}, "confidence": 0.9919, "input_tokens": 287, "latency_ms": 168.45797400003448} +{"id": "g0125-vas_cancelamento-indireto_multiplo-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 9.999910000809993e-05, "beneficios_consulta": 9.999910000809993e-07, "conta_vencimento": 9.999910000809993e-07, "plano_troca": 9.999910000809993e-07, "plano_nova_linha": 9.999910000809993e-07, "roaming_pacote": 9.999910000809993e-07, "conta_contestacao": 9.999910000809993e-07, "suporte_configuracao": 9.999910000809993e-07, "cancelamento_linha": 0.008699921700704693, "vas_consulta": 9.999910000809993e-07, "vas_cancelamento": 0.9911910792802865, "sem_correspondencia": 9.999910000809993e-07}, "confidence": 0.9794, "input_tokens": 319, "latency_ms": 180.9045549999837} +{"id": "g0126-vas_contratacao-curto_neutro-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 9.999940000359997e-07, "beneficios_consulta": 9.999940000359997e-07, "fidelidade_pontos": 9.999940000359997e-07, "vas_contratacao": 0.9998940006359962, "plano_nova_linha": 9.999940000359997e-07, "parceiros_ofertas": 9.999940000359999e-05, "vas_consulta": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9994, "input_tokens": 205, "latency_ms": 125.7113939999499} +{"id": "g0126-vas_contratacao-curto_neutro-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"vas_consulta": 0.0054994500549945015, "vas_cancelamento": 0.0002999700029997001, "vas_contratacao": 0.10108989101089894, "parceiros_ofertas": 0.0004999500049995001, "plano_nova_linha": 0.8894110588941108, "cadastro_atualizacao": 0.002499750024997501, "beneficios_consulta": 0.0004999500049995001, "sem_correspondencia": 0.00019998000199980009}, "confidence": 0.8121, "input_tokens": 203, "latency_ms": 135.50412099999676} +{"id": "g0126-vas_contratacao-curto_neutro-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "fidelidade_pontos": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "vas_consulta": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "seguranca_fraude": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "vas_contratacao": 0.9999850002249969, "internet_problema_conexao": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 184.79397400000153} +{"id": "g0126-vas_contratacao-curto_neutro-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.27822782278227826, "vas_consulta": 0.33793379337933793, "parceiros_ofertas": 0.013401340134013404, "plano_troca": 0.012601260126012603, "beneficios_consulta": 0.03700370037003701, "cadastro_atualizacao": 0.008300830083008302, "vas_cancelamento": 0.28092809280928094, "sem_correspondencia": 0.03160316031603161}, "confidence": 0.2964, "input_tokens": 208, "latency_ms": 124.63443100000404} +{"id": "g0126-vas_contratacao-curto_neutro-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.3913, "parceiros_ofertas": 0.1382, "vas_consulta": 0.1019, "vas_cancelamento": 0.1561, "bonus_nao_recebido": 0.0906, "beneficios_consulta": 0.0274, "recarga_saldo": 0.0134, "sem_correspondencia": 0.0811}, "confidence": 0.1628, "input_tokens": 211, "latency_ms": 127.34904100000222} +{"id": "g0126-vas_contratacao-curto_neutro-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_pacote_adicional": 0.0005001000200040008, "portabilidade": 0.0039007801560312066, "recarga_realizar": 0.0014002800560112022, "parceiros_ofertas": 0.0015003000600120025, "recarga_nao_creditada": 0.00590118023604721, "roaming_duvida": 0.0003000600120024005, "internet_problema_conexao": 0.00020004000800160035, "beneficios_consulta": 0.0003000600120024005, "conta_explicacao": 0.000600120024004801, "vas_contratacao": 0.9835967193438689, "cancelamento_linha": 0.00020004000800160035, "vas_consulta": 0.000600120024004801, "troca_numero": 0.00020004000800160035, "vas_cancelamento": 0.0003000600120024005, "negociacao_divida": 0.00020004000800160035, "sem_correspondencia": 0.0003000600120024005}, "confidence": 0.9575, "input_tokens": 283, "latency_ms": 167.12766999995665} +{"id": "g0126-vas_contratacao-curto_neutro-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.8117, "plano_troca": 0.0034, "conta_vencimento": 0.0016, "vas_consulta": 0.136, "parceiros_ofertas": 0.0059, "vas_cancelamento": 0.0128, "beneficios_consulta": 0.0264, "sem_correspondencia": 0.0022}, "confidence": 0.6798, "input_tokens": 202, "latency_ms": 119.90484899996545} +{"id": "g0126-vas_contratacao-curto_neutro-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.0281, "plano_consulta": 0.012, "vas_cancelamento": 0.0058, "atendimento_humano": 0.0006, "roaming_pacote": 0.0169, "beneficios_consulta": 0.001, "parceiros_ofertas": 0.0025, "bonus_nao_recebido": 0.0078, "conta_explicacao": 0.0059, "troca_numero": 0.0008, "internet_problema_conexao": 0.0013, "marketplace_pedido": 0.0016, "cadastro_atualizacao": 0.0064, "internet_consumo": 0.003, "vas_contratacao": 0.9008, "sem_correspondencia": 0.0055}, "confidence": 0.8038, "input_tokens": 281, "latency_ms": 162.59789800000135} +{"id": "g0126-vas_contratacao-curto_neutro-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.5865586558655865, "vas_contratacao": 0.0392039203920392, "parceiros_ofertas": 0.0153015301530153, "sem_correspondencia": 0.35893589358935896}, "confidence": 0.3712, "input_tokens": 123, "latency_ms": 86.67169599999625} +{"id": "g0126-vas_contratacao-curto_neutro-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.3128312831283129, "parceiros_ofertas": 0.3958395839583958, "vas_contratacao": 0.13421342134213424, "sem_correspondencia": 0.1571157115711571}, "confidence": 0.0689, "input_tokens": 124, "latency_ms": 87.49857300000485} +{"id": "g0126-vas_contratacao-curto_neutro-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_debito_automatico_digital": 0.00030003000300030005, "plano_consulta": 0.005500550055005501, "recarga_realizar": 0.00010001000100010003, "parceiros_ofertas": 0.00010001000100010003, "marketplace_compra": 0.0009000900090009002, "beneficios_consulta": 0.0004000400040004001, "vas_consulta": 0.025302530253025306, "plano_nova_linha": 0.00030003000300030005, "vas_cancelamento": 0.9617961796179619, "marketplace_pedido": 0.0004000400040004001, "fidelidade_resgate": 0.00020002000200020005, "reclamacao_atendimento": 0.00010001000100010003, "portabilidade": 0.00010001000100010003, "vas_contratacao": 0.00030003000300030005, "conta_contestacao": 0.00030003000300030005, "sem_correspondencia": 0.0039003900390039005}, "confidence": 0.9244, "input_tokens": 286, "latency_ms": 173.97254600001588} +{"id": "g0126-vas_contratacao-curto_neutro-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.014000000000000002, "vas_contratacao": 0.9591000000000001, "beneficios_consulta": 0.013500000000000002, "sem_correspondencia": 0.013400000000000002}, "confidence": 0.8444, "input_tokens": 126, "latency_ms": 87.47138299997914} +{"id": "g0130-vas_contratacao-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"troca_numero": 0.0001000090008100729, "negociacao_religacao": 1.0000900081007289e-06, "suporte_sem_sinal": 1.0000900081007289e-06, "conta_explicacao": 1.0000900081007289e-06, "parceiros_ofertas": 1.0000900081007289e-06, "plano_consulta": 1.0000900081007289e-06, "vas_cancelamento": 1.0000900081007289e-06, "vas_consulta": 1.0000900081007289e-06, "fidelidade_pontos": 1.0000900081007289e-06, "beneficios_consulta": 1.0000900081007289e-06, "marketplace_compra": 0.9998899900991088, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9991, "input_tokens": 288, "latency_ms": 165.9168040000054} +{"id": "g0130-vas_contratacao-emocional-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.005100510051005103, "vas_contratacao": 0.0014001400140014005, "vas_consulta": 0.9682968296829686, "conta_explicacao": 0.0011001100110011005, "beneficios_consulta": 0.0014001400140014005, "suporte_sem_sinal": 0.011201120112011204, "parceiros_ofertas": 0.00010001000100010004, "plano_consulta": 0.003400340034003401, "atendimento_humano": 0.002200220022002201, "desconto_retencao": 0.003400340034003401, "bonus_nao_recebido": 0.0003000300030003001, "sem_correspondencia": 0.0021002100210021006}, "confidence": 0.9183, "input_tokens": 276, "latency_ms": 155.10932099999764} +{"id": "g0130-vas_contratacao-emocional-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"beneficios_consulta": 0.016601660166016604, "vas_consulta": 0.019701970197019702, "parceiros_ofertas": 0.14991499149914994, "negociacao_divida": 0.0021002100210021, "internet_pacote_adicional": 0.12341234123412342, "reclamacao_atendimento": 0.0036003600360036006, "conta_debito_automatico_digital": 0.027402740274027407, "suporte_configuracao": 0.39623962396239626, "suporte_chip_esim": 0.12161216121612163, "vas_cancelamento": 0.11721172117211723, "bonus_nao_recebido": 0.011801180118011801, "sem_correspondencia": 0.010401040104010401}, "confidence": 0.278, "input_tokens": 284, "latency_ms": 163.12171099997386} +{"id": "g0130-vas_contratacao-emocional-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"conta_contestacao": 0.00019998000199980009, "vas_contratacao": 0.8198180181981803, "troca_numero": 0.0004999500049995001, "vas_cancelamento": 0.010798920107989204, "cadastro_atualizacao": 0.0011998800119988003, "roaming_duvida": 0.005299470052994702, "beneficios_consulta": 0.00019998000199980009, "conta_explicacao": 0.0012998700129987003, "seguranca_fraude": 0.0006999300069993002, "vas_consulta": 0.0004999500049995001, "plano_nova_linha": 0.15248475152484756, "desconto_retencao": 0.0004999500049995001, "parceiros_ofertas": 0.002999700029997001, "negociacao_divida": 0.00039996000399960017, "cancelamento_linha": 0.0005999400059994002, "sem_correspondencia": 0.002499750024997501}, "confidence": 0.7827, "input_tokens": 293, "latency_ms": 169.64437399997223} +{"id": "g0130-vas_contratacao-emocional-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 0.141014101410141, "beneficios_consulta": 0.08330833083308331, "conta_contestacao": 0.0070007000700070005, "plano_troca": 0.004300430043004301, "parceiros_ofertas": 0.28052805280528054, "bonus_nao_recebido": 0.015201520152015202, "vas_contratacao": 0.21972197219721973, "plano_nova_linha": 0.008600860086008601, "conta_segunda_via": 0.0101010101010101, "vas_consulta": 0.1813181318131813, "vas_cancelamento": 0.0363036303630363, "sem_correspondencia": 0.012601260126012601}, "confidence": 0.2486, "input_tokens": 284, "latency_ms": 158.05493899995327} +{"id": "g0130-vas_contratacao-emocional-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_contratacao": 1.0002920852889043e-06, "negociacao_divida": 1.0002920852889043e-06, "fidelidade_resgate": 0.00020005841705778086, "desconto_retencao": 0.0006001752511733425, "vas_consulta": 1.0002920852889043e-06, "beneficios_consulta": 1.0002920852889043e-06, "seguranca_perda_roubo": 0.9953906540709887, "troca_numero": 1.0002920852889043e-06, "marketplace_pedido": 0.00010002920852889043, "parceiros_ofertas": 1.0002920852889043e-06, "conta_contestacao": 1.0002920852889043e-06, "conta_debito_automatico_digital": 0.001200350502346685, "vas_cancelamento": 0.0020005841705778085, "internet_problema_conexao": 1.0002920852889043e-06, "portabilidade": 0.0004001168341155617, "sem_correspondencia": 0.00010002920852889043}, "confidence": 0.9858, "input_tokens": 290, "latency_ms": 164.13331000001108} +{"id": "g0130-vas_contratacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"recarga_nao_creditada": 0.0012001116103797652, "seguranca_fraude": 0.0004000372034599218, "reclamacao_atendimento": 1.0000930086498043e-06, "roaming_duvida": 0.00010000930086498046, "suporte_sem_sinal": 1.0000930086498043e-06, "fidelidade_resgate": 1.0000930086498043e-06, "cadastro_atualizacao": 1.0000930086498043e-06, "parceiros_ofertas": 0.9964926738186651, "vas_cancelamento": 0.0003000279025949413, "conta_vencimento": 1.0000930086498043e-06, "portabilidade": 0.0003000279025949413, "suporte_configuracao": 0.0004000372034599218, "negociacao_divida": 1.0000930086498043e-06, "recarga_saldo": 0.00010000930086498046, "vas_consulta": 1.0000930086498043e-06, "sem_correspondencia": 0.0007000651060548631}, "confidence": 0.989, "input_tokens": 294, "latency_ms": 168.1067080000389} +{"id": "g0130-vas_contratacao-emocional-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.3402, "parceiros_ofertas": 0.336, "beneficios_consulta": 0.2543, "sem_correspondencia": 0.0695}, "confidence": 0.0862, "input_tokens": 140, "latency_ms": 94.64854899999864} +{"id": "g0130-vas_contratacao-emocional-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"negociacao_religacao": 0.002000400080016003, "fidelidade_resgate": 0.0028005601120224045, "fidelidade_pontos": 0.000600120024004801, "parceiros_ofertas": 0.002000400080016003, "recarga_nao_creditada": 0.0003000600120024005, "vas_cancelamento": 0.026805361072214446, "vas_contratacao": 0.9431886377275456, "marketplace_compra": 0.004700940188037608, "vas_consulta": 0.0003000600120024005, "beneficios_consulta": 0.0003000600120024005, "portabilidade": 0.014902980596119225, "sem_correspondencia": 0.0021004200840168035}, "confidence": 0.8764, "input_tokens": 286, "latency_ms": 162.78363999998646} +{"id": "g0130-vas_contratacao-emocional-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.009799020097990201, "vas_contratacao": 0.0064993500649935, "parceiros_ofertas": 0.014998500149985002, "sem_correspondencia": 0.9687031296870313}, "confidence": 0.8763, "input_tokens": 130, "latency_ms": 90.62999399998262} +{"id": "g0130-vas_contratacao-emocional-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.5213478652134786, "conta_pagamento_confirmacao": 0.0014998500149985001, "vas_consulta": 0.11078892110788921, "beneficios_consulta": 0.021797820217978204, "internet_consumo": 0.007699230076992301, "vas_cancelamento": 0.16698330166983302, "parceiros_ofertas": 0.12768723127687232, "sem_correspondencia": 0.042195780421957804}, "confidence": 0.3223, "input_tokens": 220, "latency_ms": 128.20011600001635} +{"id": "g0130-vas_contratacao-emocional-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 1.0000950090258573e-06, "vas_contratacao": 0.993894419969897, "vas_consulta": 1.0000950090258573e-06, "vas_cancelamento": 1.0000950090258573e-06, "marketplace_compra": 0.005200494046934458, "marketplace_pedido": 0.0009000855081232716, "beneficios_consulta": 1.0000950090258573e-06, "sem_correspondencia": 1.0000950090258573e-06}, "confidence": 0.9804, "input_tokens": 217, "latency_ms": 130.69959599999947} +{"id": "g0132-vas_contratacao-indireto_multiplo-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.28717128287171284, "parceiros_ofertas": 0.05549445055494451, "vas_contratacao": 0.5989401059894011, "sem_correspondencia": 0.058394160583941604}, "confidence": 0.2847, "input_tokens": 140, "latency_ms": 92.10673600000518} +{"id": "g0132-vas_contratacao-indireto_multiplo-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"suporte_chip_esim": 9.999900000999991e-07, "vas_consulta": 0.9998900010999892, "roaming_duvida": 9.999900000999991e-07, "plano_consulta": 9.999900000999991e-07, "bonus_nao_recebido": 9.999900000999991e-07, "parceiros_ofertas": 9.999900000999991e-07, "vas_cancelamento": 9.999900000999992e-05, "beneficios_consulta": 9.999900000999991e-07, "conta_debito_automatico_digital": 9.999900000999991e-07, "vas_contratacao": 9.999900000999991e-07, "cancelamento_linha": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9997, "input_tokens": 285, "latency_ms": 163.94276800002672} +{"id": "g0132-vas_contratacao-indireto_multiplo-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.027500000000000004, "seguranca_fraude": 0.006100000000000001, "roaming_pacote": 0.015400000000000002, "conta_contestacao": 0.05340000000000001, "cancelamento_linha": 0.041400000000000006, "seguranca_perda_roubo": 0.009900000000000003, "bonus_nao_recebido": 0.04530000000000001, "vas_contratacao": 0.44250000000000006, "vas_consulta": 0.3289000000000001, "beneficios_consulta": 0.006400000000000001, "vas_cancelamento": 0.011200000000000002, "sem_correspondencia": 0.012000000000000002}, "confidence": 0.384, "input_tokens": 273, "latency_ms": 164.2285089999973} +{"id": "g0132-vas_contratacao-indireto_multiplo-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"parceiros_ofertas": 0.0017001700170017002, "vas_contratacao": 0.00020002000200020003, "beneficios_consulta": 0.9494949494949495, "sem_correspondencia": 0.048604860486048604}, "confidence": 0.8492, "input_tokens": 138, "latency_ms": 91.52953000000252} +{"id": "g0132-vas_contratacao-indireto_multiplo-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 1.0000890079217048e-06, "seguranca_fraude": 1.0000890079217048e-06, "suporte_chip_esim": 1.0000890079217048e-06, "vas_cancelamento": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "vas_contratacao": 0.9999889990209127, "cadastro_atualizacao": 1.0000890079217048e-06, "reclamacao_atendimento": 1.0000890079217048e-06, "marketplace_compra": 1.0000890079217048e-06, "marketplace_pedido": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9998, "input_tokens": 296, "latency_ms": 165.9807139999998} +{"id": "g0132-vas_contratacao-indireto_multiplo-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 0.0067, "conta_debito_automatico_digital": 0.0051, "roaming_pacote": 0.005, "negociacao_divida": 0.005, "recarga_saldo": 0.0059, "vas_consulta": 0.1848, "conta_segunda_via": 0.005, "parceiros_ofertas": 0.2397, "troca_numero": 0.0061, "vas_cancelamento": 0.0061, "beneficios_consulta": 0.005, "plano_nova_linha": 0.279, "plano_troca": 0.0336, "vas_contratacao": 0.2014, "conta_pagamento_confirmacao": 0.0053, "sem_correspondencia": 0.0063}, "confidence": 0.3631, "input_tokens": 289, "latency_ms": 164.44369800001368} +{"id": "g0132-vas_contratacao-indireto_multiplo-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.006199380061993801, "vas_cancelamento": 0.015798420157984203, "plano_nova_linha": 0.000999900009999, "conta_vencimento": 0.00039996000399960006, "fidelidade_pontos": 0.0010998900109989002, "marketplace_pedido": 0.0004999500049995, "vas_contratacao": 0.0007999200079992001, "internet_problema_conexao": 0.0038996100389961, "vas_consulta": 0.9436056394360564, "internet_consumo": 0.008499150084991502, "fidelidade_resgate": 0.0007999200079992001, "conta_explicacao": 0.0016998300169983002, "plano_troca": 0.0004999500049995, "cancelamento_linha": 0.0021997800219978004, "plano_consulta": 0.004199580041995801, "sem_correspondencia": 0.008799120087991202}, "confidence": 0.8778, "input_tokens": 300, "latency_ms": 166.95221800000581} +{"id": "g0132-vas_contratacao-indireto_multiplo-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.00010000980096049413, "vas_consulta": 0.9988978919934154, "vas_cancelamento": 0.00010000980096049413, "suporte_chip_esim": 1.0000980096049412e-06, "troca_numero": 1.0000980096049412e-06, "parceiros_ofertas": 0.0005000490048024707, "beneficios_consulta": 0.00020001960192098827, "sem_correspondencia": 0.00020001960192098827}, "confidence": 0.9945, "input_tokens": 207, "latency_ms": 127.71515500003261} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"vas_cancelamento": 9.999930000489998e-07, "marketplace_compra": 9.999930000489998e-07, "parceiros_ofertas": 9.999930000489998e-07, "roaming_duvida": 9.999930000489998e-07, "vas_consulta": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "beneficios_consulta": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 216, "latency_ms": 125.96583600003441} +{"id": "g0132-vas_contratacao-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.1907807311461542, "parceiros_ofertas": 0.03399656634679897, "recarga_nao_creditada": 0.003499646535699894, "conta_vencimento": 0.00019997980203999394, "portabilidade": 0.0042995657438598695, "negociacao_religacao": 0.00019997980203999394, "atendimento_humano": 9.998990101999696e-07, "beneficios_consulta": 0.3143682488068705, "seguranca_perda_roubo": 0.0039995960407998785, "plano_troca": 9.998990101999697e-05, "vas_consulta": 0.43075649359414697, "conta_contestacao": 9.998990101999697e-05, "suporte_sem_sinal": 0.0061993738632398114, "cancelamento_linha": 0.004699525347939858, "suporte_chip_esim": 0.0039995960407998785, "sem_correspondencia": 0.002799717228559915}, "confidence": 0.5228, "input_tokens": 298, "latency_ms": 171.19622699999582} +{"id": "g0132-vas_contratacao-indireto_multiplo-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.34730000000000005, "beneficios_consulta": 0.04710000000000001, "parceiros_ofertas": 0.08180000000000001, "reclamacao_atendimento": 0.033100000000000004, "seguranca_fraude": 0.012200000000000003, "vas_cancelamento": 0.025000000000000005, "vas_consulta": 0.41780000000000006, "sem_correspondencia": 0.03570000000000001}, "confidence": 0.2986, "input_tokens": 222, "latency_ms": 130.79859500004432} +{"id": "g0133-vas_consulta-curto_neutro-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.013898610138986097, "suporte_chip_esim": 0.010898910108989098, "fidelidade_resgate": 0.012898710128987098, "vas_cancelamento": 0.0728927107289271, "suporte_sem_sinal": 0.010998900109988998, "conta_contestacao": 0.010098990100989899, "troca_numero": 0.15498450154984497, "roaming_pacote": 0.00999900009999, "vas_consulta": 0.32576742325767416, "negociacao_religacao": 0.009699030096990299, "plano_troca": 0.009699030096990299, "plano_nova_linha": 0.06289371062893709, "conta_vencimento": 0.010098990100989899, "parceiros_ofertas": 0.18878112188781118, "plano_consulta": 0.0266973302669733, "sem_correspondencia": 0.0696930306969303}, "confidence": 0.2572, "input_tokens": 283, "latency_ms": 181.4118179999582} +{"id": "g0133-vas_consulta-curto_neutro-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"parceiros_ofertas": 0.006200000000000001, "marketplace_pedido": 0.008200000000000002, "troca_numero": 0.6548000000000002, "vas_contratacao": 0.03570000000000001, "vas_cancelamento": 0.04410000000000001, "suporte_chip_esim": 0.0009000000000000001, "vas_consulta": 0.22580000000000003, "seguranca_fraude": 0.0030000000000000005, "reclamacao_atendimento": 0.0024000000000000002, "fidelidade_resgate": 0.0025000000000000005, "plano_consulta": 0.0015000000000000002, "sem_correspondencia": 0.014900000000000002}, "confidence": 0.5709, "input_tokens": 271, "latency_ms": 168.2620710000151} +{"id": "g0133-vas_consulta-curto_neutro-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"vas_consulta": 0.39670000000000005, "vas_cancelamento": 0.023400000000000004, "plano_consulta": 0.46590000000000004, "sem_correspondencia": 0.11400000000000002}, "confidence": 0.2368, "input_tokens": 129, "latency_ms": 90.02352499999233} +{"id": "g0133-vas_consulta-curto_neutro-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9871987198719872, "plano_consulta": 0.0036003600360036, "vas_cancelamento": 0.0019001900190019003, "sem_correspondencia": 0.007300730073007301}, "confidence": 0.9413, "input_tokens": 127, "latency_ms": 91.4667309999686} +{"id": "g0133-vas_consulta-curto_neutro-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0081, "vas_consulta": 0.1617, "plano_consulta": 0.2547, "sem_correspondencia": 0.5755}, "confidence": 0.2786, "input_tokens": 129, "latency_ms": 89.98669400000381} +{"id": "g0133-vas_consulta-curto_neutro-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0011001089107821674, "vas_consulta": 0.9982988315843268, "vas_cancelamento": 1.0000990098019702e-06, "sem_correspondencia": 0.0006000594058811822}, "confidence": 0.9894, "input_tokens": 130, "latency_ms": 89.45025700000997} +{"id": "g0133-vas_consulta-curto_neutro-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"reclamacao_atendimento": 0.0088, "vas_cancelamento": 0.6581, "fidelidade_pontos": 0.0574, "internet_problema_conexao": 0.0968, "marketplace_pedido": 0.0086, "bonus_nao_recebido": 0.0165, "negociacao_divida": 0.0017, "recarga_realizar": 0.0031, "roaming_pacote": 0.0045, "negociacao_religacao": 0.0067, "roaming_duvida": 0.0044, "vas_contratacao": 0.0208, "plano_consulta": 0.0032, "vas_consulta": 0.0189, "cadastro_atualizacao": 0.0659, "sem_correspondencia": 0.0246}, "confidence": 0.5057, "input_tokens": 286, "latency_ms": 169.35791099996322} +{"id": "g0133-vas_consulta-curto_neutro-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 1.00019003610686e-06, "vas_consulta": 0.9989898080635318, "suporte_sem_sinal": 1.00019003610686e-06, "vas_cancelamento": 1.00019003610686e-06, "conta_contestacao": 1.00019003610686e-06, "seguranca_fraude": 1.00019003610686e-06, "vas_contratacao": 0.00100019003610686, "plano_consulta": 1.00019003610686e-06, "recarga_nao_creditada": 1.00019003610686e-06, "roaming_duvida": 1.00019003610686e-06, "beneficios_consulta": 1.00019003610686e-06, "sem_correspondencia": 1.00019003610686e-06}, "confidence": 0.9961, "input_tokens": 279, "latency_ms": 163.5706640000194} +{"id": "g0133-vas_consulta-curto_neutro-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.00020000000000000004, "vas_consulta": 0.9620000000000001, "internet_problema_conexao": 0.00030000000000000003, "plano_consulta": 0.007500000000000001, "vas_cancelamento": 0.0025000000000000005, "vas_contratacao": 0.022100000000000005, "conta_vencimento": 0.0008000000000000001, "sem_correspondencia": 0.004600000000000001}, "confidence": 0.9001, "input_tokens": 204, "latency_ms": 120.95572200001925} +{"id": "g0133-vas_consulta-curto_neutro-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.06139386061393861, "vas_consulta": 0.28217178282171784, "plano_consulta": 0.15418458154184583, "sem_correspondencia": 0.5022497750224977}, "confidence": 0.1615, "input_tokens": 129, "latency_ms": 88.31546500005061} +{"id": "g0133-vas_consulta-curto_neutro-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.8963103689631039, "plano_consulta": 0.0017998200179982005, "beneficios_consulta": 0.0023997600239976007, "suporte_sem_sinal": 0.0022997700229977006, "negociacao_divida": 0.00039996000399960017, "negociacao_religacao": 0.0007999200079992003, "conta_contestacao": 0.0054994500549945015, "portabilidade": 0.002799720027997201, "vas_contratacao": 0.005399460053994602, "atendimento_humano": 0.07529247075292474, "vas_cancelamento": 0.003999600039996001, "sem_correspondencia": 0.002999700029997001}, "confidence": 0.8172, "input_tokens": 273, "latency_ms": 158.62962900001776} +{"id": "g0133-vas_consulta-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.4619, "vas_cancelamento": 0.17, "vas_contratacao": 0.069, "sem_correspondencia": 0.2991}, "confidence": 0.1318, "input_tokens": 131, "latency_ms": 91.44803599997431} +{"id": "g0136-vas_consulta-regionalismo-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.011000000000000001, "vas_cancelamento": 0.0014000000000000002, "vas_consulta": 0.9741000000000001, "sem_correspondencia": 0.013500000000000002}, "confidence": 0.8971, "input_tokens": 130, "latency_ms": 95.6149109999842} +{"id": "g0136-vas_consulta-regionalismo-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0028, "vas_consulta": 0.9917, "vas_cancelamento": 0.0011, "sem_correspondencia": 0.0044}, "confidence": 0.9597, "input_tokens": 132, "latency_ms": 89.28844100000788} +{"id": "g0136-vas_consulta-regionalismo-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_realizar": 0.00020002000200020008, "vas_cancelamento": 0.0003000300030003001, "vas_consulta": 0.9610961096109614, "conta_segunda_via": 0.0003000300030003001, "atendimento_humano": 0.0035003500350035016, "plano_consulta": 0.006700670067006703, "conta_contestacao": 0.0005000500050005003, "conta_pagamento_confirmacao": 0.0005000500050005003, "plano_nova_linha": 0.02050205020502051, "vas_contratacao": 0.0032003200320032013, "marketplace_compra": 0.00040004000400040016, "sem_correspondencia": 0.002800280028002801}, "confidence": 0.9099, "input_tokens": 276, "latency_ms": 162.03002999998262} +{"id": "g0136-vas_consulta-regionalismo-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.7589, "seguranca_perda_roubo": 0.0054, "conta_debito_automatico_digital": 0.0008, "suporte_configuracao": 0.0015, "parceiros_ofertas": 0.0008, "vas_consulta": 0.1518, "vas_cancelamento": 0.0043, "vas_contratacao": 0.0031, "plano_consulta": 0.0052, "roaming_cobranca": 0.0103, "seguranca_fraude": 0.0069, "sem_correspondencia": 0.051}, "confidence": 0.6593, "input_tokens": 285, "latency_ms": 163.48468000001048} +{"id": "g0136-vas_consulta-regionalismo-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.04290429042904291, "plano_consulta": 0.08610861086108611, "conta_pagamento_confirmacao": 0.019001900190019003, "conta_debito_automatico_digital": 0.0025002500250025004, "conta_vencimento": 0.0018001800180018003, "conta_explicacao": 0.8228822882288229, "conta_segunda_via": 0.004500450045004501, "sem_correspondencia": 0.020302030203020304}, "confidence": 0.6575, "input_tokens": 235, "latency_ms": 139.0202499999873} +{"id": "g0136-vas_consulta-regionalismo-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 9.999960000159999e-07, "cadastro_atualizacao": 0.0005999976000095998, "vas_cancelamento": 0.028499886000455995, "plano_consulta": 9.999960000159999e-07, "internet_problema_conexao": 9.999960000159999e-07, "vas_consulta": 0.9694961220155118, "marketplace_pedido": 9.999960000159999e-05, "atendimento_humano": 9.999960000159999e-05, "vas_contratacao": 0.0005999976000095998, "marketplace_compra": 0.0002999988000047999, "desconto_retencao": 9.999960000159999e-07, "sem_correspondencia": 0.0002999988000047999}, "confidence": 0.9408, "input_tokens": 285, "latency_ms": 178.2328170000369} +{"id": "g0136-vas_consulta-regionalismo-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.012598740125987402, "vas_cancelamento": 0.012398760123987601, "plano_nova_linha": 0.012698730126987301, "vas_consulta": 0.5795420457954205, "vas_contratacao": 0.012398760123987601, "plano_consulta": 0.0852914708529147, "portabilidade": 0.024897510248975102, "internet_pacote_adicional": 0.012898710128987101, "cancelamento_linha": 0.04079592040795921, "conta_vencimento": 0.012298770122987702, "fidelidade_resgate": 0.0372962703729627, "sem_correspondencia": 0.15688431156884314}, "confidence": 0.3999, "input_tokens": 290, "latency_ms": 164.78618900003994} +{"id": "g0136-vas_consulta-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"bonus_nao_recebido": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "vas_contratacao": 0.9999890001209993, "plano_nova_linha": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "suporte_configuracao": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 163.47249699998656} +{"id": "g0136-vas_consulta-regionalismo-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0003, "vas_cancelamento": 0.0017, "vas_consulta": 0.9956, "sem_correspondencia": 0.0024}, "confidence": 0.977, "input_tokens": 128, "latency_ms": 87.56773499999326} +{"id": "g0136-vas_consulta-regionalismo-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.2408, "conta_explicacao": 0.3359, "conta_pagamento_confirmacao": 0.0232, "conta_debito_automatico_digital": 0.0893, "plano_consulta": 0.0215, "conta_contestacao": 0.0276, "conta_segunda_via": 0.1237, "sem_correspondencia": 0.138}, "confidence": 0.1701, "input_tokens": 240, "latency_ms": 140.51202100000637} +{"id": "g0136-vas_consulta-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"vas_contratacao": 0.0583, "vas_cancelamento": 0.0008, "plano_consulta": 0.9104, "sem_correspondencia": 0.0305}, "confidence": 0.738, "input_tokens": 147, "latency_ms": 99.26880299997265} +{"id": "g0136-vas_consulta-regionalismo-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9948965049609811, "roaming_pacote": 1.0000970094099127e-06, "vas_contratacao": 0.00020001940188198254, "vas_cancelamento": 1.0000970094099127e-06, "vas_consulta": 0.0046004462432855985, "plano_consulta": 0.00010000970094099127, "internet_pacote_adicional": 1.0000970094099127e-06, "sem_correspondencia": 0.00020001940188198254}, "confidence": 0.9832, "input_tokens": 210, "latency_ms": 125.35065899999154} +{"id": "g0138-vas_consulta-longo_contexto-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.008000800080008, "plano_consulta": 0.1343134313431343, "vas_consulta": 0.8267826782678268, "sem_correspondencia": 0.030903090309030903}, "confidence": 0.5865, "input_tokens": 161, "latency_ms": 105.6475629999909} +{"id": "g0138-vas_consulta-longo_contexto-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9450971647085059, "suporte_configuracao": 0.0008999973000081, "conta_explicacao": 0.0002999991000027, "seguranca_perda_roubo": 9.999970000090001e-05, "conta_vencimento": 9.99997000009e-07, "marketplace_compra": 9.99997000009e-07, "conta_pagamento_confirmacao": 0.004199987400037799, "vas_consulta": 0.0296999109002673, "conta_segunda_via": 9.999970000090001e-05, "plano_consulta": 0.0191999424001728, "vas_cancelamento": 9.99997000009e-07, "sem_correspondencia": 0.00039999880000360003}, "confidence": 0.891, "input_tokens": 301, "latency_ms": 170.79265299997815} +{"id": "g0138-vas_consulta-longo_contexto-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"plano_consulta": 0.0005998200539838048, "cadastro_atualizacao": 0.0003998800359892033, "conta_segunda_via": 0.0005998200539838048, "conta_contestacao": 0.0017994601619514146, "internet_problema_conexao": 0.013296011196641007, "troca_numero": 0.0003998800359892033, "internet_pacote_adicional": 0.0005998200539838048, "conta_pagamento_confirmacao": 0.02259322203338998, "fidelidade_pontos": 0.000499850044986504, "bonus_nao_recebido": 0.9244226731980406, "vas_contratacao": 0.0003998800359892033, "vas_consulta": 0.028591422573228033, "beneficios_consulta": 0.0003998800359892033, "fidelidade_resgate": 0.0005998200539838048, "vas_cancelamento": 0.0003998800359892033, "sem_correspondencia": 0.004398680395881236}, "confidence": 0.8601, "input_tokens": 308, "latency_ms": 175.65352500002973} +{"id": "g0138-vas_consulta-longo_contexto-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"beneficios_consulta": 0.036303630363036306, "conta_contestacao": 0.057005700570057015, "vas_contratacao": 0.008700870087008702, "vas_cancelamento": 0.058605860586058614, "suporte_chip_esim": 0.0157015701570157, "atendimento_humano": 0.024302430243024302, "vas_consulta": 0.6526652665266527, "plano_troca": 0.008300830083008302, "plano_consulta": 0.07270727072707271, "marketplace_pedido": 0.011201120112011203, "internet_pacote_adicional": 0.027602760276027604, "sem_correspondencia": 0.026902690269026905}, "confidence": 0.4356, "input_tokens": 295, "latency_ms": 167.80438300003198} +{"id": "g0138-vas_consulta-longo_contexto-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"vas_cancelamento": 0.0008, "plano_consulta": 0.7689, "vas_consulta": 0.2266, "sem_correspondencia": 0.0037}, "confidence": 0.5927, "input_tokens": 151, "latency_ms": 103.49381700001459} +{"id": "g0138-vas_consulta-longo_contexto-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 166, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.052005200520052, "vas_consulta": 0.6304630463046305, "plano_consulta": 0.15061506150615062, "sem_correspondencia": 0.1669166916691669}, "confidence": 0.258, "input_tokens": 151, "latency_ms": 99.33572899996079} +{"id": "g0138-vas_consulta-longo_contexto-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao", "vas_consulta"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.2987, "cancelamento_linha": 0.0135, "conta_pagamento_confirmacao": 0.0126, "beneficios_consulta": 0.0162, "conta_debito_automatico_digital": 0.0133, "marketplace_compra": 0.0131, "conta_vencimento": 0.1458, "conta_contestacao": 0.2192, "portabilidade": 0.0161, "conta_explicacao": 0.2259, "plano_consulta": 0.013, "sem_correspondencia": 0.0126}, "confidence": 0.2826, "input_tokens": 297, "latency_ms": 169.70093300000144} +{"id": "g0138-vas_consulta-longo_contexto-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 141, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_resgate": 0.0058994100589941, "plano_consulta": 0.6068393160683931, "roaming_pacote": 0.0010998900109989002, "roaming_duvida": 0.0040995900409959, "portabilidade": 0.007099290070992901, "vas_cancelamento": 0.042995700429957, "vas_contratacao": 0.0265973402659734, "internet_pacote_adicional": 0.009999000099990002, "conta_explicacao": 0.006799320067993201, "internet_problema_conexao": 0.001999800019998, "vas_consulta": 0.27497250274972507, "sem_correspondencia": 0.0115988401159884}, "confidence": 0.5455, "input_tokens": 294, "latency_ms": 166.39116400000376} +{"id": "g0138-vas_consulta-longo_contexto-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 145, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_vencimento": 0.0003000300030003, "vas_contratacao": 0.00020002000200020003, "portabilidade": 0.0005000500050005, "vas_cancelamento": 0.00020002000200020003, "conta_contestacao": 0.0348034803480348, "plano_troca": 0.0011001100110011003, "vas_consulta": 0.7052705270527053, "suporte_chip_esim": 0.00010001000100010001, "recarga_nao_creditada": 0.2507250725072507, "plano_consulta": 0.0019001900190019003, "marketplace_compra": 0.00010001000100010001, "conta_segunda_via": 0.0011001100110011003, "bonus_nao_recebido": 0.00010001000100010001, "cancelamento_linha": 0.0021002100210021, "troca_numero": 0.00020002000200020003, "sem_correspondencia": 0.0013001300130013002}, "confidence": 0.7211, "input_tokens": 304, "latency_ms": 171.79534500002092} +{"id": "g0138-vas_consulta-longo_contexto-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"vas_cancelamento": 0.0038996100389961, "conta_contestacao": 0.0014998500149985001, "internet_consumo": 0.23557644235576444, "recarga_nao_creditada": 0.0036996300369963007, "plano_nova_linha": 0.6542345765423457, "conta_debito_automatico_digital": 0.0013998600139986002, "vas_contratacao": 0.0015998400159984002, "suporte_configuracao": 0.007099290070992901, "plano_troca": 0.0016998300169983002, "vas_consulta": 0.036396360363963605, "recarga_realizar": 0.0012998700129987, "fidelidade_resgate": 0.0132986701329867, "seguranca_perda_roubo": 0.017498250174982504, "plano_consulta": 0.013498650134986502, "marketplace_compra": 0.0036996300369963007, "sem_correspondencia": 0.0035996400359964}, "confidence": 0.6063, "input_tokens": 308, "latency_ms": 174.56424699997797} +{"id": "g0138-vas_consulta-longo_contexto-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 162, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.24197580241975802, "plano_consulta": 0.03899610038996101, "marketplace_compra": 0.0106989301069893, "vas_cancelamento": 0.15568443155684433, "fidelidade_resgate": 0.011098890110988902, "reclamacao_atendimento": 0.0106989301069893, "vas_contratacao": 0.3057694230576942, "sem_correspondencia": 0.22507749225077492}, "confidence": 0.2285, "input_tokens": 247, "latency_ms": 146.6232739999782} +{"id": "g0138-vas_consulta-longo_contexto-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 144, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9999930000490003, "plano_consulta": 9.999930000490002e-07, "atendimento_humano": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9998, "input_tokens": 214, "latency_ms": 129.65237899999238} +{"id": "g0141-beneficios_consulta-informal_abreviado-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.6948, "vas_contratacao": 0.0062, "beneficios_consulta": 0.2672, "sem_correspondencia": 0.0318}, "confidence": 0.4614, "input_tokens": 141, "latency_ms": 103.21510799997213} +{"id": "g0141-beneficios_consulta-informal_abreviado-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 9.99997000009e-07, "vas_contratacao": 9.99997000009e-07, "beneficios_consulta": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 142, "latency_ms": 98.46525799997607} +{"id": "g0141-beneficios_consulta-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5377, "bonus_nao_recebido": 0.0002, "plano_nova_linha": 0.004, "internet_pacote_adicional": 0.0006, "desconto_retencao": 0.001, "plano_consulta": 0.0019, "fidelidade_pontos": 0.0002, "vas_contratacao": 0.4354, "fidelidade_resgate": 0.0036, "conta_debito_automatico_digital": 0.0027, "parceiros_ofertas": 0.0109, "sem_correspondencia": 0.0018}, "confidence": 0.6614, "input_tokens": 295, "latency_ms": 171.36526900003446} +{"id": "g0141-beneficios_consulta-informal_abreviado-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 1.0000930086498043e-06, "plano_consulta": 1.0000930086498043e-06, "fidelidade_resgate": 1.0000930086498043e-06, "desconto_retencao": 1.0000930086498043e-06, "bonus_nao_recebido": 1.0000930086498043e-06, "vas_contratacao": 1.0000930086498043e-06, "beneficios_consulta": 0.9999929993489395, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9997, "input_tokens": 234, "latency_ms": 139.57658599997558} +{"id": "g0141-beneficios_consulta-informal_abreviado-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.019400000000000004, "bonus_nao_recebido": 0.07190000000000002, "fidelidade_pontos": 0.0018000000000000002, "vas_contratacao": 0.0009000000000000001, "plano_consulta": 0.0011000000000000003, "beneficios_consulta": 0.8994000000000001, "fidelidade_resgate": 0.004400000000000001, "sem_correspondencia": 0.0011000000000000003}, "confidence": 0.7992, "input_tokens": 233, "latency_ms": 137.00857399999222} +{"id": "g0141-beneficios_consulta-informal_abreviado-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 9.99989000120999e-07, "fidelidade_resgate": 9.99989000120999e-07, "cancelamento_linha": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "conta_vencimento": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "plano_consulta": 0.9999890001209989, "desconto_retencao": 9.99989000120999e-07, "bonus_nao_recebido": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 170.33220900003698} +{"id": "g0141-beneficios_consulta-informal_abreviado-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"portabilidade": 0.0008000800080008003, "internet_consumo": 0.0015001500150015005, "suporte_chip_esim": 0.00010001000100010004, "vas_contratacao": 0.00010001000100010004, "internet_pacote_adicional": 0.00020002000200020008, "conta_explicacao": 0.00020002000200020008, "beneficios_consulta": 0.9920992099209923, "desconto_retencao": 0.0012001200120012002, "fidelidade_resgate": 0.00030003000300030005, "vas_consulta": 0.0005000500050005002, "marketplace_compra": 0.00010001000100010004, "fidelidade_pontos": 0.0005000500050005002, "plano_consulta": 0.00040004000400040016, "conta_debito_automatico_digital": 0.00020002000200020008, "bonus_nao_recebido": 0.0009000900090009003, "sem_correspondencia": 0.0009000900090009003}, "confidence": 0.9761, "input_tokens": 296, "latency_ms": 195.41995099996257} +{"id": "g0141-beneficios_consulta-informal_abreviado-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.1989, "beneficios_consulta": 0.3018, "vas_contratacao": 0.1019, "sem_correspondencia": 0.3974}, "confidence": 0.0751, "input_tokens": 139, "latency_ms": 103.49214400002893} +{"id": "g0141-beneficios_consulta-informal_abreviado-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.0007, "vas_contratacao": 0.9975, "plano_consulta": 0.0009, "sem_correspondencia": 0.0009}, "confidence": 0.9855, "input_tokens": 140, "latency_ms": 98.8862460000064} +{"id": "g0141-beneficios_consulta-informal_abreviado-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9973000000000001, "plano_consulta": 0.0021000000000000003, "vas_contratacao": 0.00020000000000000004, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.9853, "input_tokens": 140, "latency_ms": 102.45412499995155} +{"id": "g0141-beneficios_consulta-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_consulta": 0.0075, "vas_contratacao": 0.2225, "desconto_retencao": 0.5986, "sem_correspondencia": 0.1714}, "confidence": 0.2928, "input_tokens": 139, "latency_ms": 96.5837390000388} +{"id": "g0141-beneficios_consulta-informal_abreviado-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9997860029959579, "recarga_saldo": 9.99986000195997e-07, "conta_segunda_via": 9.99986000195997e-07, "suporte_sem_sinal": 9.99986000195997e-07, "bonus_nao_recebido": 9.99986000195997e-07, "vas_contratacao": 9.99986000195997e-07, "fidelidade_resgate": 9.99986000195997e-07, "roaming_duvida": 9.99986000195997e-07, "desconto_retencao": 9.99986000195997e-07, "negociacao_religacao": 9.99986000195997e-07, "vas_consulta": 9.99986000195997e-07, "portabilidade": 9.99986000195997e-07, "plano_consulta": 0.00019999720003919941, "troca_numero": 9.99986000195997e-07, "fidelidade_pontos": 9.99986000195997e-07, "sem_correspondencia": 9.99986000195997e-07}, "confidence": 0.9991, "input_tokens": 294, "latency_ms": 169.4590329999528} +{"id": "g0142-beneficios_consulta-erros_digitacao-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9999970000090003, "vas_contratacao": 9.999970000090002e-07, "plano_consulta": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 133, "latency_ms": 94.17598099997804} +{"id": "g0142-beneficios_consulta-erros_digitacao-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.0008999091091799728, "desconto_retencao": 9.9989901019997e-05, "vas_contratacao": 0.99789921217957, "fidelidade_resgate": 9.9989901019997e-05, "beneficios_consulta": 0.000199979802039994, "bonus_nao_recebido": 9.9989901019997e-05, "fidelidade_pontos": 9.998990101999698e-07, "sem_correspondencia": 0.0006999293071399789}, "confidence": 0.9916, "input_tokens": 226, "latency_ms": 130.84209700002702} +{"id": "g0142-beneficios_consulta-erros_digitacao-02-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.0115, "fidelidade_resgate": 0.0003, "beneficios_consulta": 0.8644, "marketplace_pedido": 0.0006, "internet_pacote_adicional": 0.0001, "fidelidade_pontos": 0.0016, "desconto_retencao": 0.0058, "vas_contratacao": 0.0478, "roaming_cobranca": 0.0001, "bonus_nao_recebido": 0.0029, "plano_troca": 0.0642, "sem_correspondencia": 0.0007}, "confidence": 0.7708, "input_tokens": 288, "latency_ms": 164.75256500001478} +{"id": "g0142-beneficios_consulta-erros_digitacao-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9999970000090003, "plano_consulta": 9.999970000090002e-07, "vas_contratacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 131, "latency_ms": 89.88054299999249} +{"id": "g0142-beneficios_consulta-erros_digitacao-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.0691, "vas_contratacao": 0.6122, "beneficios_consulta": 0.1434, "sem_correspondencia": 0.1753}, "confidence": 0.229, "input_tokens": 128, "latency_ms": 88.11089699997865} +{"id": "g0142-beneficios_consulta-erros_digitacao-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0008000800080008001, "plano_consulta": 0.028402840284028404, "beneficios_consulta": 0.9698969896989699, "sem_correspondencia": 0.0009000900090009}, "confidence": 0.8967, "input_tokens": 132, "latency_ms": 90.92998400001306} +{"id": "g0142-beneficios_consulta-erros_digitacao-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.00020001860172996088, "roaming_duvida": 1.0000930086498043e-06, "parceiros_ofertas": 0.00010000930086498044, "reclamacao_atendimento": 0.0003000279025949413, "marketplace_compra": 1.0000930086498043e-06, "recarga_realizar": 1.0000930086498043e-06, "suporte_sem_sinal": 1.0000930086498043e-06, "vas_consulta": 0.9859916972278421, "internet_problema_conexao": 1.0000930086498043e-06, "plano_consulta": 0.013401246315907379, "vas_contratacao": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9685, "input_tokens": 279, "latency_ms": 171.22949200000903} +{"id": "g0142-beneficios_consulta-erros_digitacao-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.007599224879062335, "bonus_nao_recebido": 0.00029996940312088165, "fidelidade_pontos": 9.998980104029389e-05, "vas_contratacao": 9.998980104029389e-05, "roaming_cobranca": 9.998980104029388e-07, "plano_consulta": 0.8095174292222193, "fidelidade_resgate": 0.0009998980104029389, "seguranca_perda_roubo": 9.998980104029389e-05, "conta_explicacao": 0.005099479853054988, "desconto_retencao": 9.998980104029389e-05, "beneficios_consulta": 9.998980104029388e-07, "sem_correspondencia": 0.17608203963195754}, "confidence": 0.7772, "input_tokens": 282, "latency_ms": 272.73491599999033} +{"id": "g0142-beneficios_consulta-erros_digitacao-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.2295229522952296, "seguranca_perda_roubo": 0.00040004000400040016, "desconto_retencao": 0.00040004000400040016, "vas_contratacao": 0.00040004000400040016, "recarga_nao_creditada": 0.00040004000400040016, "negociacao_religacao": 0.0005000500050005002, "beneficios_consulta": 0.7500750075007502, "bonus_nao_recebido": 0.0017001700170017004, "fidelidade_resgate": 0.0005000500050005002, "troca_numero": 0.0005000500050005002, "cancelamento_linha": 0.0005000500050005002, "fidelidade_pontos": 0.0005000500050005002, "vas_consulta": 0.013001300130013004, "plano_consulta": 0.0006000600060006001, "conta_vencimento": 0.0005000500050005002, "sem_correspondencia": 0.0005000500050005002}, "confidence": 0.7601, "input_tokens": 284, "latency_ms": 241.44770499998458} +{"id": "g0142-beneficios_consulta-erros_digitacao-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_cancelamento": 9.999850002249975e-07, "recarga_realizar": 9.999850002249975e-07, "atendimento_humano": 9.999850002249975e-07, "vas_contratacao": 9.999850002249975e-07, "beneficios_consulta": 0.9999850002249976, "plano_consulta": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "suporte_sem_sinal": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 167.34434200003534} +{"id": "g0142-beneficios_consulta-erros_digitacao-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_configuracao": 0.0011, "bonus_nao_recebido": 0.0004, "marketplace_pedido": 0.0224, "vas_contratacao": 0.0026, "fidelidade_resgate": 0.0004, "roaming_cobranca": 0.0005, "desconto_retencao": 0.0004, "plano_consulta": 0.9527, "fidelidade_pontos": 0.0017, "suporte_chip_esim": 0.0006, "conta_debito_automatico_digital": 0.0004, "conta_contestacao": 0.0004, "cancelamento_linha": 0.0013, "beneficios_consulta": 0.0097, "reclamacao_atendimento": 0.0004, "sem_correspondencia": 0.005}, "confidence": 0.9019, "input_tokens": 285, "latency_ms": 163.85197500000004} +{"id": "g0142-beneficios_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 9.999890001209992e-07, "fidelidade_resgate": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "plano_consulta": 0.9999890001209991, "atendimento_humano": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 269, "latency_ms": 157.99287200002254} +{"id": "g0145-beneficios_consulta-longo_contexto-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 219, "length_bucket": "longo"}, "pred": "plano_consulta", "probabilities": {"vas_contratacao": 0.0032, "beneficios_consulta": 0.0498, "plano_consulta": 0.7902, "sem_correspondencia": 0.1568}, "confidence": 0.5352, "input_tokens": 165, "latency_ms": 106.49539099995309} +{"id": "g0145-beneficios_consulta-longo_contexto-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 199, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 9.999930000490002e-07, "beneficios_consulta": 0.9999930000490003, "bonus_nao_recebido": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "fidelidade_pontos": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "fidelidade_resgate": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9998, "input_tokens": 256, "latency_ms": 146.98363700000527} +{"id": "g0145-beneficios_consulta-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"fidelidade_pontos": 1.0000940088368305e-06, "fidelidade_resgate": 1.0000940088368305e-06, "desconto_retencao": 1.0000940088368305e-06, "plano_consulta": 0.00010000940088368306, "vas_contratacao": 0.9998939900350633, "bonus_nao_recebido": 1.0000940088368305e-06, "roaming_cobranca": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.9991, "input_tokens": 259, "latency_ms": 153.44746900001383} +{"id": "g0145-beneficios_consulta-longo_contexto-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 181, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 9.999970000090002e-07, "beneficios_consulta": 0.9999970000090003, "plano_consulta": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 159, "latency_ms": 105.77467500002058} +{"id": "g0145-beneficios_consulta-longo_contexto-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 224, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"cadastro_atualizacao": 9.999850002249975e-07, "vas_contratacao": 9.999850002249975e-07, "negociacao_religacao": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "beneficios_consulta": 0.9999850002249976, "desconto_retencao": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "conta_segunda_via": 9.999850002249975e-07, "internet_pacote_adicional": 9.999850002249975e-07, "internet_problema_conexao": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "plano_consulta": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 321, "latency_ms": 179.08584399998517} +{"id": "g0145-beneficios_consulta-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.6762, "vas_contratacao": 0.2479, "desconto_retencao": 0.0158, "sem_correspondencia": 0.0601}, "confidence": 0.3906, "input_tokens": 156, "latency_ms": 101.62214600001107} +{"id": "g0145-beneficios_consulta-longo_contexto-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 185, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.030400000000000003, "fidelidade_pontos": 0.00020000000000000004, "desconto_retencao": 0.0029000000000000002, "beneficios_consulta": 0.005200000000000001, "vas_contratacao": 0.9537000000000001, "bonus_nao_recebido": 0.004600000000000001, "fidelidade_resgate": 0.0005000000000000001, "sem_correspondencia": 0.0025000000000000005}, "confidence": 0.8843, "input_tokens": 254, "latency_ms": 145.5722189999733} +{"id": "g0145-beneficios_consulta-longo_contexto-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9990000000000001, "plano_consulta": 0.00030000000000000003, "desconto_retencao": 0.00030000000000000003, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.9937, "input_tokens": 160, "latency_ms": 196.84609600000158} +{"id": "g0145-beneficios_consulta-longo_contexto-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 188, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.0078007800780078, "beneficios_consulta": 0.9852985298529853, "vas_contratacao": 0.0003000300030003, "sem_correspondencia": 0.006600660066006601}, "confidence": 0.9362, "input_tokens": 157, "latency_ms": 101.93476900002452} +{"id": "g0145-beneficios_consulta-longo_contexto-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 186, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "beneficios_consulta": 0.9999890001209993, "vas_contratacao": 9.999890001209994e-07, "atendimento_humano": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 180.7079920000092} +{"id": "g0145-beneficios_consulta-longo_contexto-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"plano_nova_linha": 0.0019, "plano_consulta": 0.0007, "fidelidade_pontos": 0.0006, "parceiros_ofertas": 0.4057, "internet_problema_conexao": 0.0266, "fidelidade_resgate": 0.0005, "beneficios_consulta": 0.1678, "internet_pacote_adicional": 0.0052, "bonus_nao_recebido": 0.0013, "vas_contratacao": 0.0082, "conta_debito_automatico_digital": 0.3672, "desconto_retencao": 0.0018, "atendimento_humano": 0.0005, "seguranca_fraude": 0.0024, "recarga_nao_creditada": 0.0076, "sem_correspondencia": 0.002}, "confidence": 0.5275, "input_tokens": 313, "latency_ms": 197.22856199996386} +{"id": "g0145-beneficios_consulta-longo_contexto-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["vas_contratacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 197, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0987, "beneficios_consulta": 0.8881, "plano_consulta": 0.0127, "sem_correspondencia": 0.0005}, "confidence": 0.7163, "input_tokens": 158, "latency_ms": 116.80500899996105} +{"id": "g0149-desconto_retencao-erros_digitacao-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"negociacao_divida": 9.999860001959973e-07, "fidelidade_resgate": 0.9979860281956053, "vas_contratacao": 9.999860001959973e-07, "plano_troca": 9.999860001959973e-07, "suporte_configuracao": 9.999860001959973e-07, "internet_problema_conexao": 9.999860001959973e-07, "conta_segunda_via": 9.999860001959973e-07, "fidelidade_pontos": 9.999860001959973e-07, "bonus_nao_recebido": 9.999860001959973e-07, "negociacao_religacao": 9.999860001959973e-07, "beneficios_consulta": 9.999860001959973e-07, "vas_consulta": 9.999860001959973e-07, "desconto_retencao": 0.0019999720003919946, "conta_contestacao": 9.999860001959973e-07, "cancelamento_linha": 9.999860001959973e-07, "sem_correspondencia": 9.999860001959973e-07}, "confidence": 0.9948, "input_tokens": 298, "latency_ms": 203.18961899999977} +{"id": "g0149-desconto_retencao-erros_digitacao-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "desconto_retencao": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 249.79048000000148} +{"id": "g0149-desconto_retencao-erros_digitacao-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.0305, "negociacao_divida": 0.0026, "plano_troca": 0.0073, "desconto_retencao": 0.0561, "cancelamento_linha": 0.3835, "beneficios_consulta": 0.0049, "fidelidade_resgate": 0.0072, "sem_correspondencia": 0.5079}, "confidence": 0.4744, "input_tokens": 229, "latency_ms": 267.47474800004056} +{"id": "g0149-desconto_retencao-erros_digitacao-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 9.99997000009e-07, "plano_troca": 9.99997000009e-07, "desconto_retencao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9999, "input_tokens": 142, "latency_ms": 122.67385100000183} +{"id": "g0149-desconto_retencao-erros_digitacao-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.011101110111011102, "marketplace_pedido": 0.013601360136013601, "desconto_retencao": 0.5271527152715272, "plano_troca": 0.00010001000100010003, "recarga_realizar": 0.00010001000100010003, "seguranca_fraude": 0.00020002000200020005, "internet_problema_conexao": 0.00020002000200020005, "conta_pagamento_confirmacao": 0.00010001000100010003, "fidelidade_pontos": 0.36003600360036003, "bonus_nao_recebido": 0.06570657065706571, "suporte_configuracao": 0.00020002000200020005, "cancelamento_linha": 0.00010001000100010003, "conta_vencimento": 0.00020002000200020005, "beneficios_consulta": 0.00010001000100010003, "fidelidade_resgate": 0.017901790179017902, "sem_correspondencia": 0.003200320032003201}, "confidence": 0.6051, "input_tokens": 298, "latency_ms": 194.77701099998512} +{"id": "g0149-desconto_retencao-erros_digitacao-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.5466000000000001, "desconto_retencao": 0.0034000000000000007, "fidelidade_resgate": 0.008000000000000002, "parceiros_ofertas": 0.34630000000000005, "cancelamento_linha": 0.00020000000000000006, "internet_consumo": 0.00040000000000000013, "recarga_nao_creditada": 0.00040000000000000013, "beneficios_consulta": 0.09100000000000001, "fidelidade_pontos": 0.0006000000000000001, "bonus_nao_recebido": 0.00020000000000000006, "plano_troca": 0.00010000000000000003, "sem_correspondencia": 0.0028000000000000004}, "confidence": 0.5954, "input_tokens": 279, "latency_ms": 186.46158599995033} +{"id": "g0149-desconto_retencao-erros_digitacao-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9998980002039995, "plano_troca": 9.999980000039998e-07, "cancelamento_linha": 9.999980000039998e-07, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.9989, "input_tokens": 139, "latency_ms": 101.99244000000363} +{"id": "g0149-desconto_retencao-erros_digitacao-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 90, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9999970000090003, "plano_troca": 9.999970000090002e-07, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 140, "latency_ms": 115.18343099999129} +{"id": "g0149-desconto_retencao-erros_digitacao-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.005599440055994401, "desconto_retencao": 0.979002099790021, "cancelamento_linha": 0.005599440055994401, "sem_correspondencia": 0.009799020097990201}, "confidence": 0.9107, "input_tokens": 145, "latency_ms": 119.74580700001525} +{"id": "g0149-desconto_retencao-erros_digitacao-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.00010001950380324163, "desconto_retencao": 0.0007001365266226914, "fidelidade_resgate": 0.0018003510684583492, "cancelamento_linha": 1.0001950380324161e-06, "vas_consulta": 0.00020003900760648326, "plano_troca": 1.0001950380324161e-06, "fidelidade_pontos": 0.9966943553993028, "conta_debito_automatico_digital": 1.0001950380324161e-06, "negociacao_divida": 1.0001950380324161e-06, "suporte_configuracao": 1.0001950380324161e-06, "bonus_nao_recebido": 0.0004000780152129665, "sem_correspondencia": 0.00010001950380324163}, "confidence": 0.9886, "input_tokens": 284, "latency_ms": 204.46454800003266} +{"id": "g0149-desconto_retencao-erros_digitacao-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"bonus_nao_recebido": 0.041995800419958006, "beneficios_consulta": 0.025097490250974904, "roaming_pacote": 0.00029997000299970003, "cancelamento_linha": 0.08399160083991601, "portabilidade": 0.00039996000399960006, "fidelidade_pontos": 0.0015998400159984002, "plano_troca": 0.00029997000299970003, "marketplace_compra": 0.0004999500049995, "negociacao_divida": 0.0730926907309269, "cadastro_atualizacao": 0.00029997000299970003, "desconto_retencao": 0.13398660133986603, "conta_explicacao": 0.5367463253674634, "fidelidade_resgate": 0.09829017098290171, "conta_segunda_via": 0.00029997000299970003, "conta_debito_automatico_digital": 0.00029997000299970003, "sem_correspondencia": 0.0027997200279972004}, "confidence": 0.4585, "input_tokens": 294, "latency_ms": 177.78368300002967} +{"id": "g0149-desconto_retencao-erros_digitacao-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.021299914800340797, "fidelidade_pontos": 9.999960000159999e-07, "beneficios_consulta": 9.999960000159999e-07, "desconto_retencao": 0.978196087215651, "plano_troca": 9.999960000159999e-07, "fidelidade_resgate": 0.00039999840000639995, "cancelamento_linha": 9.999960000159999e-07, "sem_correspondencia": 9.999960000159999e-05}, "confidence": 0.948, "input_tokens": 230, "latency_ms": 140.39374599997245} +{"id": "g0151-desconto_retencao-emocional-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.11100000000000002, "conta_explicacao": 0.0020000000000000005, "bonus_nao_recebido": 0.013500000000000002, "negociacao_divida": 0.0045000000000000005, "fidelidade_pontos": 0.007900000000000003, "beneficios_consulta": 0.008100000000000001, "conta_debito_automatico_digital": 0.0004000000000000001, "cancelamento_linha": 0.0021000000000000003, "plano_troca": 0.00020000000000000004, "desconto_retencao": 0.8472000000000001, "cadastro_atualizacao": 0.00020000000000000004, "sem_correspondencia": 0.0029000000000000002}, "confidence": 0.7613, "input_tokens": 296, "latency_ms": 196.85779799999636} +{"id": "g0151-desconto_retencao-emocional-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.31543154315431543, "bonus_nao_recebido": 0.019901990199019903, "plano_troca": 0.0009000900090009, "beneficios_consulta": 0.015501550155015502, "cancelamento_linha": 0.0093009300930093, "negociacao_divida": 0.0022002200220022005, "desconto_retencao": 0.5555555555555556, "roaming_pacote": 0.0033003300330033004, "marketplace_compra": 0.0084008400840084, "fidelidade_pontos": 0.04410441044104411, "conta_pagamento_confirmacao": 0.0007000700070007, "sem_correspondencia": 0.024702470247024703}, "confidence": 0.5212, "input_tokens": 283, "latency_ms": 192.1331159999795} +{"id": "g0151-desconto_retencao-emocional-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 9.998970106079074e-07, "parceiros_ofertas": 0.001499845515911861, "beneficios_consulta": 9.998970106079074e-07, "desconto_retencao": 0.997197288679266, "bonus_nao_recebido": 9.998970106079074e-07, "fidelidade_resgate": 0.0001999794021215815, "roaming_duvida": 9.998970106079075e-05, "fidelidade_pontos": 9.998970106079075e-05, "plano_troca": 9.998970106079075e-05, "conta_contestacao": 0.0004999485053039537, "cancelamento_linha": 9.998970106079075e-05, "sem_correspondencia": 0.0001999794021215815}, "confidence": 0.9908, "input_tokens": 295, "latency_ms": 226.2971929999935} +{"id": "g0151-desconto_retencao-emocional-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.061093890610938895, "bonus_nao_recebido": 0.0021997800219978, "fidelidade_pontos": 0.0028997100289970996, "cancelamento_linha": 0.2971702829717028, "desconto_retencao": 0.015398460153984599, "beneficios_consulta": 0.0025997400259973997, "reclamacao_atendimento": 0.006499350064993499, "negociacao_divida": 0.004799520047995199, "recarga_realizar": 0.0009999000099989999, "internet_pacote_adicional": 0.004899510048995099, "fidelidade_resgate": 0.0009999000099989999, "sem_correspondencia": 0.6004399560043995}, "confidence": 0.5793, "input_tokens": 284, "latency_ms": 205.06782200004636} +{"id": "g0151-desconto_retencao-emocional-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.015601560156015602, "plano_troca": 0.011901190119011903, "beneficios_consulta": 0.006000600060006001, "cancelamento_linha": 0.0009000900090009002, "negociacao_divida": 0.011201120112011203, "fidelidade_resgate": 0.005200520052005201, "desconto_retencao": 0.9430943094309432, "sem_correspondencia": 0.0061006100610061014}, "confidence": 0.8466, "input_tokens": 233, "latency_ms": 151.34633299999223} +{"id": "g0151-desconto_retencao-emocional-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"vas_cancelamento": 9.999950000249998e-07, "beneficios_consulta": 9.999950000249998e-07, "bonus_nao_recebido": 0.00019999900000499998, "desconto_retencao": 0.9827950860245699, "fidelidade_resgate": 0.0011999940000299997, "conta_vencimento": 9.999950000249998e-07, "negociacao_divida": 9.999950000249998e-07, "marketplace_pedido": 0.00019999900000499998, "fidelidade_pontos": 0.015199924000379998, "cancelamento_linha": 9.999950000249999e-05, "plano_troca": 9.999950000249998e-07, "sem_correspondencia": 0.0002999985000074999}, "confidence": 0.9613, "input_tokens": 283, "latency_ms": 183.60564900001464} +{"id": "g0151-desconto_retencao-emocional-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_divida": 0.010598940105989404, "cancelamento_linha": 0.003699630036996301, "roaming_cobranca": 0.7703229677032298, "plano_troca": 0.0011998800119988003, "fidelidade_pontos": 0.00039996000399960017, "desconto_retencao": 0.2072792720727928, "suporte_sem_sinal": 0.0002999700029997001, "beneficios_consulta": 0.0020997900209979007, "negociacao_religacao": 0.002499750024997501, "fidelidade_resgate": 0.0004999500049995001, "bonus_nao_recebido": 0.0005999400059994002, "sem_correspondencia": 0.0004999500049995001}, "confidence": 0.7387, "input_tokens": 297, "latency_ms": 201.049869999963} +{"id": "g0151-desconto_retencao-emocional-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.00010001880353506458, "roaming_pacote": 1.0001880353506457e-06, "vas_cancelamento": 1.0001880353506457e-06, "conta_pagamento_confirmacao": 1.0001880353506457e-06, "suporte_configuracao": 1.0001880353506457e-06, "fidelidade_pontos": 1.0001880353506457e-06, "fidelidade_resgate": 1.0001880353506457e-06, "desconto_retencao": 0.9995879225294353, "beneficios_consulta": 0.00010001880353506458, "troca_numero": 1.0001880353506457e-06, "roaming_cobranca": 1.0001880353506457e-06, "negociacao_divida": 1.0001880353506457e-06, "plano_troca": 1.0001880353506457e-06, "cancelamento_linha": 1.0001880353506457e-06, "seguranca_fraude": 1.0001880353506457e-06, "sem_correspondencia": 0.00020003760707012916}, "confidence": 0.9978, "input_tokens": 290, "latency_ms": 183.52025699999786} +{"id": "g0151-desconto_retencao-emocional-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0015001500150015003, "plano_troca": 0.0003000300030003, "desconto_retencao": 0.0089008900890089, "sem_correspondencia": 0.9892989298929893}, "confidence": 0.9529, "input_tokens": 139, "latency_ms": 100.60981599997376} +{"id": "g0151-desconto_retencao-emocional-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9999970000090003, "plano_troca": 9.999970000090002e-07, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9997, "input_tokens": 147, "latency_ms": 104.77209099997253} +{"id": "g0151-desconto_retencao-emocional-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9938, "plano_troca": 0.0031, "cancelamento_linha": 0.0015, "sem_correspondencia": 0.0016}, "confidence": 0.9684, "input_tokens": 136, "latency_ms": 100.84121599999207} +{"id": "g0151-desconto_retencao-emocional-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 9.99998000004e-05, "plano_troca": 9.999980000039998e-07, "fidelidade_pontos": 0.0001999996000008, "cancelamento_linha": 0.0002999994000012, "beneficios_consulta": 0.0001999996000008, "negociacao_divida": 9.999980000039998e-07, "desconto_retencao": 0.9990980018039963, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.9959, "input_tokens": 228, "latency_ms": 190.5311770000253} +{"id": "g0152-desconto_retencao-longo_contexto-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 286, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 1.0000970094099127e-06, "plano_troca": 1.0000970094099127e-06, "desconto_retencao": 0.9999969997089718, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9992, "input_tokens": 176, "latency_ms": 136.38338800001293} +{"id": "g0152-desconto_retencao-longo_contexto-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 212, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"parceiros_ofertas": 0.0079, "roaming_cobranca": 0.0381, "negociacao_divida": 0.0011, "desconto_retencao": 0.0564, "bonus_nao_recebido": 0.0032, "fidelidade_pontos": 0.0011, "plano_nova_linha": 0.1216, "plano_troca": 0.4056, "fidelidade_resgate": 0.0017, "cancelamento_linha": 0.0513, "beneficios_consulta": 0.0007, "sem_correspondencia": 0.3113}, "confidence": 0.3914, "input_tokens": 307, "latency_ms": 239.04031799997938} +{"id": "g0152-desconto_retencao-longo_contexto-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9964003599640037, "plano_troca": 0.0004999500049995, "cancelamento_linha": 0.0005999400059994001, "sem_correspondencia": 0.0024997500249975004}, "confidence": 0.9809, "input_tokens": 165, "latency_ms": 123.92850099996622} +{"id": "g0152-desconto_retencao-longo_contexto-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0018998100189981002, "desconto_retencao": 0.9953004699530047, "cancelamento_linha": 0.0012998700129987, "sem_correspondencia": 0.0014998500149985001}, "confidence": 0.975, "input_tokens": 165, "latency_ms": 128.55294399997774} +{"id": "g0152-desconto_retencao-longo_contexto-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_pontos": 0.007501500300060012, "beneficios_consulta": 0.0018003600720144029, "bonus_nao_recebido": 0.001900380076015203, "atendimento_humano": 0.0015003000600120023, "troca_numero": 0.0007001400280056011, "negociacao_divida": 0.0007001400280056011, "cancelamento_linha": 0.0023004600920184036, "fidelidade_resgate": 0.0014002800560112022, "internet_consumo": 0.004100820164032807, "plano_troca": 0.9751950390078015, "internet_problema_conexao": 0.0009001800360072014, "sem_correspondencia": 0.002000400080016003}, "confidence": 0.9315, "input_tokens": 287, "latency_ms": 194.13881099995933} +{"id": "g0152-desconto_retencao-longo_contexto-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 135, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0016, "negociacao_divida": 0.0005, "beneficios_consulta": 0.0006, "desconto_retencao": 0.5081, "fidelidade_pontos": 0.0022, "plano_troca": 0.0018, "cancelamento_linha": 0.4845, "sem_correspondencia": 0.0007}, "confidence": 0.6424, "input_tokens": 241, "latency_ms": 161.85878499999262} +{"id": "g0152-desconto_retencao-longo_contexto-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9987998799879988, "plano_troca": 0.00020002000200020003, "cancelamento_linha": 0.0003000300030003, "sem_correspondencia": 0.0007000700070007}, "confidence": 0.9922, "input_tokens": 146, "latency_ms": 109.67478200001324} +{"id": "g0152-desconto_retencao-longo_contexto-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 161, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.0049, "plano_troca": 0.0053, "beneficios_consulta": 0.0059, "cancelamento_linha": 0.0005, "desconto_retencao": 0.9678, "fidelidade_resgate": 0.014, "negociacao_divida": 0.0006, "sem_correspondencia": 0.001}, "confidence": 0.9083, "input_tokens": 245, "latency_ms": 160.33788999999388} +{"id": "g0152-desconto_retencao-longo_contexto-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9371953140234299, "negociacao_divida": 9.999950000249998e-07, "fidelidade_pontos": 9.999950000249998e-07, "beneficios_consulta": 9.999950000249998e-07, "desconto_retencao": 0.0626996865015675, "fidelidade_resgate": 9.999950000249999e-05, "cancelamento_linha": 9.999950000249998e-07, "sem_correspondencia": 9.999950000249998e-07}, "confidence": 0.8865, "input_tokens": 231, "latency_ms": 139.89087300001302} +{"id": "g0152-desconto_retencao-longo_contexto-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 138, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.00029997000299970003, "desconto_retencao": 0.9895010498950105, "negociacao_divida": 0.00019998000199980003, "beneficios_consulta": 0.0008999100089991, "plano_troca": 0.0046995300469953, "fidelidade_resgate": 0.0034996500349965005, "fidelidade_pontos": 0.0004999500049995, "sem_correspondencia": 0.00039996000399960006}, "confidence": 0.9653, "input_tokens": 235, "latency_ms": 144.56909699998732} +{"id": "g0152-desconto_retencao-longo_contexto-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.003200320032003201, "cancelamento_linha": 0.00010001000100010003, "desconto_retencao": 0.9961996199619962, "sem_correspondencia": 0.0005000500050005002}, "confidence": 0.98, "input_tokens": 156, "latency_ms": 101.43242699996335} +{"id": "g0152-desconto_retencao-longo_contexto-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 130, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 0.0002, "desconto_retencao": 0.0054, "cancelamento_linha": 0.9937, "sem_correspondencia": 0.0007}, "confidence": 0.9703, "input_tokens": 146, "latency_ms": 98.08665999997856} +{"id": "g0155-fidelidade_pontos-informal_abreviado-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "fidelidade_pontos": 0.9999850002249971, "fidelidade_resgate": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 311, "latency_ms": 178.61164599997892} +{"id": "g0155-fidelidade_pontos-informal_abreviado-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.5964596459645964, "fidelidade_resgate": 0.13461346134613458, "desconto_retencao": 0.041004100410041, "bonus_nao_recebido": 0.1087108710871087, "beneficios_consulta": 0.0082008200820082, "recarga_saldo": 0.0118011801180118, "conta_vencimento": 0.0206020602060206, "sem_correspondencia": 0.0786078607860786}, "confidence": 0.3642, "input_tokens": 236, "latency_ms": 140.33827200000815} +{"id": "g0155-fidelidade_pontos-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"fidelidade_resgate": 0.21502150215021504, "recarga_saldo": 0.7427742774277428, "beneficios_consulta": 0.006500650065006501, "sem_correspondencia": 0.03570357035703571}, "confidence": 0.4927, "input_tokens": 157, "latency_ms": 102.200492999998} +{"id": "g0155-fidelidade_pontos-informal_abreviado-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0027, "bonus_nao_recebido": 0.0042, "reclamacao_atendimento": 0.0017, "troca_numero": 0.0016, "plano_troca": 0.0016, "desconto_retencao": 0.2832, "recarga_saldo": 0.0078, "beneficios_consulta": 0.0016, "internet_consumo": 0.0016, "cancelamento_linha": 0.0013, "fidelidade_pontos": 0.691, "sem_correspondencia": 0.0017}, "confidence": 0.6936, "input_tokens": 286, "latency_ms": 167.04087600004414} +{"id": "g0155-fidelidade_pontos-informal_abreviado-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "fidelidade_pontos": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 242, "latency_ms": 140.99108999999999} +{"id": "g0155-fidelidade_pontos-informal_abreviado-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_configuracao": 1.00018703497554e-06, "bonus_nao_recebido": 1.00018703497554e-06, "conta_explicacao": 1.00018703497554e-06, "vas_cancelamento": 1.00018703497554e-06, "beneficios_consulta": 1.00018703497554e-06, "fidelidade_pontos": 0.9991868479405646, "roaming_pacote": 1.00018703497554e-06, "suporte_chip_esim": 1.00018703497554e-06, "desconto_retencao": 1.00018703497554e-06, "seguranca_perda_roubo": 1.00018703497554e-06, "cadastro_atualizacao": 1.00018703497554e-06, "roaming_cobranca": 1.00018703497554e-06, "fidelidade_resgate": 0.000600112220985324, "conta_segunda_via": 1.00018703497554e-06, "recarga_saldo": 0.00020003740699510805, "sem_correspondencia": 1.00018703497554e-06}, "confidence": 0.9966, "input_tokens": 306, "latency_ms": 174.71445199998925} +{"id": "g0155-fidelidade_pontos-informal_abreviado-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"cancelamento_linha": 9.999850002249975e-07, "troca_numero": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "conta_vencimento": 9.999850002249975e-07, "fidelidade_pontos": 0.9999850002249976, "suporte_sem_sinal": 9.999850002249975e-07, "recarga_saldo": 9.999850002249975e-07, "seguranca_perda_roubo": 9.999850002249975e-07, "reclamacao_atendimento": 9.999850002249975e-07, "beneficios_consulta": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "vas_cancelamento": 9.999850002249975e-07, "negociacao_divida": 9.999850002249975e-07, "negociacao_religacao": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 0.9998, "input_tokens": 303, "latency_ms": 172.9553149999674} +{"id": "g0155-fidelidade_pontos-informal_abreviado-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 9.999930000489998e-07, "fidelidade_resgate": 9.999930000489998e-07, "roaming_pacote": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "beneficios_consulta": 9.999930000489998e-07, "fidelidade_pontos": 0.9999930000489998, "bonus_nao_recebido": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 235, "latency_ms": 140.18895699996392} +{"id": "g0155-fidelidade_pontos-informal_abreviado-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.0010998900109989002, "recarga_saldo": 0.00039996000399960006, "fidelidade_resgate": 0.0008999100089991, "recarga_realizar": 0.00029997000299970003, "desconto_retencao": 0.0031996800319968005, "fidelidade_pontos": 0.9839016098390161, "beneficios_consulta": 0.00029997000299970003, "sem_correspondencia": 0.009899010098990102}, "confidence": 0.9514, "input_tokens": 244, "latency_ms": 142.62506899996197} +{"id": "g0155-fidelidade_pontos-informal_abreviado-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "suporte_sem_sinal": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "fidelidade_pontos": 0.9999850002249971, "negociacao_religacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 172.3104019999937} +{"id": "g0155-fidelidade_pontos-informal_abreviado-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.0006998600279944012, "internet_pacote_adicional": 0.00039992001599680073, "vas_contratacao": 0.0004999000199960009, "desconto_retencao": 0.0004999000199960009, "fidelidade_resgate": 0.0004999000199960009, "conta_debito_automatico_digital": 0.0004999000199960009, "fidelidade_pontos": 0.9927014597080587, "beneficios_consulta": 0.0004999000199960009, "recarga_saldo": 0.0004999000199960009, "roaming_cobranca": 0.0004999000199960009, "bonus_nao_recebido": 0.0007998400319936015, "sem_correspondencia": 0.0018996200759848036}, "confidence": 0.9765, "input_tokens": 299, "latency_ms": 172.70030100002032} +{"id": "g0155-fidelidade_pontos-informal_abreviado-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_contestacao": 0.00010000960092168849, "recarga_saldo": 0.0005000480046084424, "recarga_nao_creditada": 0.00010000960092168849, "bonus_nao_recebido": 0.00020001920184337698, "plano_nova_linha": 1.0000960092168849e-06, "vas_cancelamento": 1.0000960092168849e-06, "fidelidade_resgate": 0.00040003840368675397, "beneficios_consulta": 0.00010000960092168849, "desconto_retencao": 1.0000960092168849e-06, "suporte_chip_esim": 1.0000960092168849e-06, "fidelidade_pontos": 0.9982958364002945, "sem_correspondencia": 0.00030002880276506545}, "confidence": 0.9933, "input_tokens": 301, "latency_ms": 173.5902099999862} +{"id": "g0159-fidelidade_pontos-longo_contexto-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"internet_pacote_adicional": 9.999890001209987e-07, "conta_explicacao": 9.999890001209987e-07, "recarga_realizar": 9.999890001209987e-07, "fidelidade_resgate": 9.999890001209987e-07, "recarga_saldo": 9.999890001209987e-07, "negociacao_divida": 9.999890001209987e-07, "bonus_nao_recebido": 9.999890001209987e-07, "seguranca_fraude": 9.999890001209987e-07, "beneficios_consulta": 9.999890001209987e-07, "desconto_retencao": 9.999890001209987e-07, "fidelidade_pontos": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 332, "latency_ms": 186.515098999962} +{"id": "g0159-fidelidade_pontos-longo_contexto-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.00020000000000000004, "fidelidade_pontos": 0.9918000000000001, "desconto_retencao": 0.00020000000000000004, "plano_consulta": 0.00020000000000000004, "fidelidade_resgate": 0.0034000000000000002, "bonus_nao_recebido": 0.0031000000000000003, "recarga_saldo": 0.00020000000000000004, "sem_correspondencia": 0.0009000000000000001}, "confidence": 0.9719, "input_tokens": 260, "latency_ms": 151.24315600002092} +{"id": "g0159-fidelidade_pontos-longo_contexto-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 200, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 9.999940000359997e-07, "desconto_retencao": 9.999940000359997e-07, "vas_contratacao": 9.999940000359997e-07, "fidelidade_resgate": 0.0053999676001944, "bonus_nao_recebido": 9.999940000359997e-07, "beneficios_consulta": 9.999940000359997e-07, "fidelidade_pontos": 0.9945940324358055, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9836, "input_tokens": 261, "latency_ms": 151.2743060000048} +{"id": "g0159-fidelidade_pontos-longo_contexto-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 198, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 9.999890001209994e-07, "recarga_saldo": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "seguranca_fraude": 9.999890001209994e-07, "fidelidade_pontos": 0.9999890001209993, "internet_pacote_adicional": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 191.23868899998797} +{"id": "g0159-fidelidade_pontos-longo_contexto-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.99986000195998e-07, "fidelidade_pontos": 0.9637865069889028, "vas_consulta": 9.99986000195998e-07, "troca_numero": 9.99986000195998e-07, "conta_segunda_via": 9.99986000195998e-07, "fidelidade_resgate": 0.03619949320709513, "cancelamento_linha": 9.99986000195998e-07, "plano_troca": 9.99986000195998e-07, "suporte_sem_sinal": 9.99986000195998e-07, "conta_debito_automatico_digital": 9.99986000195998e-07, "recarga_realizar": 9.99986000195998e-07, "recarga_saldo": 9.99986000195998e-07, "desconto_retencao": 9.99986000195998e-07, "bonus_nao_recebido": 9.99986000195998e-07, "roaming_cobranca": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9439, "input_tokens": 319, "latency_ms": 190.28865699999642} +{"id": "g0159-fidelidade_pontos-longo_contexto-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "fidelidade_resgate": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "fidelidade_pontos": 0.999993000049, "recarga_saldo": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 271, "latency_ms": 160.38843600000519} +{"id": "g0159-fidelidade_pontos-longo_contexto-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 201, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 9.999970000090002e-07, "fidelidade_pontos": 0.9999970000090003, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 179, "latency_ms": 111.71791900000017} +{"id": "g0159-fidelidade_pontos-longo_contexto-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.9999970000090003, "fidelidade_resgate": 9.999970000090002e-07, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 180, "latency_ms": 112.19888099998343} +{"id": "g0159-fidelidade_pontos-longo_contexto-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 233, "length_bucket": "longo"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.0002, "fidelidade_resgate": 0.6772, "fidelidade_pontos": 0.3179, "bonus_nao_recebido": 0.0004, "seguranca_fraude": 0.0018, "beneficios_consulta": 0.0005, "recarga_saldo": 0.0003, "sem_correspondencia": 0.0017}, "confidence": 0.682, "input_tokens": 277, "latency_ms": 160.03376200001185} +{"id": "g0159-fidelidade_pontos-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 208, "length_bucket": "longo"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9071907190719072, "recarga_saldo": 0.09080908090809081, "beneficios_consulta": 0.00020002000200020003, "sem_correspondencia": 0.0018001800180018}, "confidence": 0.7696, "input_tokens": 174, "latency_ms": 110.78187399999706} +{"id": "g0159-fidelidade_pontos-longo_contexto-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "fidelidade_resgate", "probabilities": {"conta_pagamento_confirmacao": 0.00010001000100010001, "bonus_nao_recebido": 0.00010001000100010001, "recarga_saldo": 0.0005000500050005, "fidelidade_resgate": 0.9963996399639964, "desconto_retencao": 0.00010001000100010001, "beneficios_consulta": 0.00010001000100010001, "negociacao_divida": 0.00010001000100010001, "sem_correspondencia": 0.0026002600260026003}, "confidence": 0.9865, "input_tokens": 264, "latency_ms": 149.20727400004807} +{"id": "g0159-fidelidade_pontos-longo_contexto-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 9.99997000009e-07, "fidelidade_resgate": 9.99997000009e-07, "fidelidade_pontos": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 186, "latency_ms": 113.4050580000121} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 9.999990000010002e-05, "beneficios_consulta": 0.00039999960000040006, "vas_contratacao": 9.99999000001e-07, "fidelidade_resgate": 0.0008999991000009001, "fidelidade_pontos": 0.968899031100969, "cancelamento_linha": 9.999990000010002e-05, "bonus_nao_recebido": 9.999990000010002e-05, "desconto_retencao": 9.999990000010002e-05, "recarga_nao_creditada": 0.0031999968000032005, "conta_debito_automatico_digital": 0.0022999977000023003, "recarga_saldo": 0.018899981100018903, "roaming_cobranca": 0.0017999982000018002, "conta_vencimento": 0.00019999980000020003, "marketplace_pedido": 0.0011999988000012, "marketplace_compra": 0.0010999989000011002, "sem_correspondencia": 0.0006999993000007}, "confidence": 0.9335, "input_tokens": 293, "latency_ms": 170.6852989999561} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.00020004000800160035, "fidelidade_resgate": 0.0004000800160032007, "fidelidade_pontos": 0.3902780556111223, "plano_troca": 0.6067213442688538, "conta_debito_automatico_digital": 0.00010002000400080017, "recarga_saldo": 0.00020004000800160035, "suporte_chip_esim": 0.0004000800160032007, "negociacao_divida": 0.00010002000400080017, "bonus_nao_recebido": 0.00020004000800160035, "internet_pacote_adicional": 0.00010002000400080017, "beneficios_consulta": 0.00010002000400080017, "sem_correspondencia": 0.001200240048009602}, "confidence": 0.7205, "input_tokens": 289, "latency_ms": 167.45344700001397} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.999950000249998e-07, "recarga_saldo": 9.999950000249998e-07, "desconto_retencao": 9.999950000249999e-05, "bonus_nao_recebido": 9.999950000249998e-07, "marketplace_pedido": 9.999950000249998e-07, "fidelidade_resgate": 0.00039999800000999996, "fidelidade_pontos": 0.9994950025249874, "sem_correspondencia": 9.999950000249998e-07}, "confidence": 0.9976, "input_tokens": 229, "latency_ms": 137.37189299996544} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 9.999860001959973e-07, "vas_consulta": 9.999860001959973e-07, "plano_consulta": 9.999860001959973e-07, "conta_segunda_via": 9.999860001959973e-07, "reclamacao_atendimento": 9.999860001959973e-07, "seguranca_perda_roubo": 9.999860001959973e-07, "fidelidade_resgate": 0.00039999440007839894, "recarga_saldo": 9.999860001959973e-07, "bonus_nao_recebido": 9.999860001959973e-07, "troca_numero": 9.999860001959973e-07, "parceiros_ofertas": 9.999860001959973e-07, "conta_contestacao": 9.999860001959973e-07, "beneficios_consulta": 9.999860001959973e-07, "fidelidade_pontos": 0.9995860057959189, "portabilidade": 9.999860001959973e-07, "sem_correspondencia": 9.999860001959973e-07}, "confidence": 0.9988, "input_tokens": 288, "latency_ms": 163.95230599999877} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 1.0000940088368305e-06, "desconto_retencao": 1.0000940088368305e-06, "fidelidade_pontos": 0.9998939900350633, "fidelidade_resgate": 1.0000940088368305e-06, "bonus_nao_recebido": 1.0000940088368305e-06, "beneficios_consulta": 1.0000940088368305e-06, "vas_cancelamento": 1.0000940088368305e-06, "sem_correspondencia": 0.00010000940088368306}, "confidence": 0.9988, "input_tokens": 231, "latency_ms": 136.65605600004938} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate", "internet_pacote_adicional"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.1063, "fidelidade_pontos": 0.1328, "recarga_saldo": 0.2445, "sem_correspondencia": 0.5164}, "confidence": 0.1401, "input_tokens": 150, "latency_ms": 100.89718000000403} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["parceiros_ofertas"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_realizar": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "internet_consumo": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "fidelidade_pontos": 0.9999850002249971, "fidelidade_resgate": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 296, "latency_ms": 170.31478699999525} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 1.0000980096049412e-06, "recarga_saldo": 0.00020001960192098824, "fidelidade_pontos": 0.9997979802020598, "sem_correspondencia": 1.0000980096049412e-06}, "confidence": 0.9982, "input_tokens": 141, "latency_ms": 97.47930800000404} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9999970000090003, "fidelidade_pontos": 9.999970000090002e-07, "marketplace_compra": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9998, "input_tokens": 168, "latency_ms": 106.50020899998935} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "fidelidade_pontos": 0.999993000049, "bonus_nao_recebido": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "fidelidade_resgate": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 235, "latency_ms": 141.7483349999884} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate", "internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 144, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"reclamacao_atendimento": 1.0000880077446813e-06, "fidelidade_resgate": 0.00010000880077446815, "cadastro_atualizacao": 1.0000880077446813e-06, "desconto_retencao": 1.0000880077446813e-06, "fidelidade_pontos": 0.9428829737016856, "recarga_nao_creditada": 1.0000880077446813e-06, "beneficios_consulta": 1.0000880077446813e-06, "plano_troca": 1.0000880077446813e-06, "conta_segunda_via": 1.0000880077446813e-06, "bonus_nao_recebido": 0.05690500764067237, "vas_contratacao": 1.0000880077446813e-06, "recarga_saldo": 0.00010000880077446815, "suporte_sem_sinal": 1.0000880077446813e-06, "cancelamento_linha": 1.0000880077446813e-06, "marketplace_compra": 1.0000880077446813e-06, "sem_correspondencia": 1.0000880077446813e-06}, "confidence": 0.9202, "input_tokens": 306, "latency_ms": 170.83399099999497} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.0010998900109989004, "fidelidade_pontos": 0.98020197980202, "fidelidade_resgate": 0.0010998900109989004, "cadastro_atualizacao": 0.0010998900109989004, "desconto_retencao": 0.0010998900109989004, "negociacao_divida": 0.002199780021997801, "internet_problema_conexao": 0.0011998800119988003, "beneficios_consulta": 0.002699730026997301, "negociacao_religacao": 0.002499750024997501, "recarga_saldo": 0.002199780021997801, "suporte_configuracao": 0.0012998700129987003, "sem_correspondencia": 0.003299670032996701}, "confidence": 0.9426, "input_tokens": 289, "latency_ms": 169.48932100001457} +{"id": "g0162-fidelidade_resgate-informal_abreviado-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"marketplace_compra": 0.004, "fidelidade_pontos": 0.1279, "desconto_retencao": 0.3194, "beneficios_consulta": 0.0061, "conta_segunda_via": 0.3415, "fidelidade_resgate": 0.1668, "bonus_nao_recebido": 0.0092, "sem_correspondencia": 0.0251}, "confidence": 0.2873, "input_tokens": 234, "latency_ms": 135.28277099999286} +{"id": "g0162-fidelidade_resgate-informal_abreviado-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.001000100010001, "fidelidade_resgate": 0.5686568656865686, "marketplace_compra": 0.4276427642764276, "sem_correspondencia": 0.0027002700270027003}, "confidence": 0.4898, "input_tokens": 154, "latency_ms": 101.39321200000495} +{"id": "g0162-fidelidade_resgate-informal_abreviado-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_consumo": 0.0001000196038423531, "fidelidade_pontos": 0.001900372473004709, "suporte_sem_sinal": 1.0001960384235309e-06, "fidelidade_resgate": 0.9793919608243215, "beneficios_consulta": 1.0001960384235309e-06, "parceiros_ofertas": 1.0001960384235309e-06, "conta_contestacao": 0.0001000196038423531, "bonus_nao_recebido": 0.0001000196038423531, "internet_problema_conexao": 0.017503430672411793, "marketplace_compra": 1.0001960384235309e-06, "desconto_retencao": 0.0001000196038423531, "sem_correspondencia": 0.0008001568307388248}, "confidence": 0.9539, "input_tokens": 283, "latency_ms": 166.84792899997092} +{"id": "g0162-fidelidade_resgate-informal_abreviado-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.3341334133413342, "fidelidade_resgate": 0.6547654765476548, "marketplace_compra": 0.0014001400140014003, "sem_correspondencia": 0.009700970097009702}, "confidence": 0.4965, "input_tokens": 150, "latency_ms": 100.52875200000244} +{"id": "g0162-fidelidade_resgate-informal_abreviado-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"portabilidade": 9.999940000359997e-07, "fidelidade_pontos": 9.999940000359997e-07, "fidelidade_resgate": 0.9938940366357802, "marketplace_compra": 9.999940000359997e-07, "beneficios_consulta": 9.999940000359997e-07, "bonus_nao_recebido": 9.999940000359997e-07, "desconto_retencao": 0.0060999634002195996, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9818, "input_tokens": 236, "latency_ms": 137.75472999998328} +{"id": "g0162-fidelidade_resgate-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.8321, "fidelidade_pontos": 0.1194, "troca_numero": 0.0004, "bonus_nao_recebido": 0.0011, "negociacao_religacao": 0.0087, "marketplace_compra": 0.036, "beneficios_consulta": 0.0015, "sem_correspondencia": 0.0008}, "confidence": 0.7144, "input_tokens": 221, "latency_ms": 133.12814300002174} +{"id": "g0162-fidelidade_resgate-informal_abreviado-06-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_consulta": 0.0004999975000124999, "desconto_retencao": 9.999950000249999e-05, "suporte_sem_sinal": 9.999950000249998e-07, "negociacao_religacao": 9.999950000249998e-07, "fidelidade_pontos": 9.999950000249999e-05, "suporte_configuracao": 9.999950000249998e-07, "fidelidade_resgate": 0.9988950055249723, "bonus_nao_recebido": 0.00019999900000499998, "marketplace_compra": 9.999950000249999e-05, "beneficios_consulta": 9.999950000249998e-07, "plano_troca": 9.999950000249998e-07, "sem_correspondencia": 9.999950000249999e-05}, "confidence": 0.9957, "input_tokens": 287, "latency_ms": 165.52578100004212} +{"id": "g0162-fidelidade_resgate-informal_abreviado-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 9.999000099990002e-05, "fidelidade_pontos": 0.004399560043995601, "fidelidade_resgate": 0.9953004699530047, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9779, "input_tokens": 149, "latency_ms": 100.65628400002424} +{"id": "g0162-fidelidade_resgate-informal_abreviado-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"marketplace_compra": 0.016499983500016503, "fidelidade_pontos": 0.9832990167009833, "fidelidade_resgate": 0.00019999980000020003, "sem_correspondencia": 9.99999000001e-07}, "confidence": 0.9379, "input_tokens": 151, "latency_ms": 104.45789600004218} +{"id": "g0162-fidelidade_resgate-informal_abreviado-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_contestacao": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "fidelidade_resgate": 0.9999890001209993, "fidelidade_pontos": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "vas_consulta": 9.999890001209994e-07, "roaming_cobranca": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 165.74195200001896} +{"id": "g0162-fidelidade_resgate-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.2137, "marketplace_compra": 0.0009, "fidelidade_pontos": 0.7798, "beneficios_consulta": 0.0012, "negociacao_divida": 0.0002, "bonus_nao_recebido": 0.0024, "negociacao_religacao": 0.0009, "sem_correspondencia": 0.0009}, "confidence": 0.7274, "input_tokens": 232, "latency_ms": 133.96971000003077} +{"id": "g0162-fidelidade_resgate-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_problema_conexao": 0.00029997000299970003, "desconto_retencao": 0.00019998000199980003, "atendimento_humano": 0.00029997000299970003, "fidelidade_pontos": 0.9957004299570044, "marketplace_compra": 9.999000099990002e-05, "internet_pacote_adicional": 9.999000099990002e-05, "cadastro_atualizacao": 0.0018998100189981002, "beneficios_consulta": 9.999000099990002e-05, "conta_vencimento": 9.999000099990002e-05, "roaming_pacote": 9.999000099990002e-05, "bonus_nao_recebido": 9.999000099990002e-05, "sem_correspondencia": 0.000999900009999}, "confidence": 0.9863, "input_tokens": 294, "latency_ms": 168.37953499998548} +{"id": "g0165-fidelidade_resgate-emocional-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 125, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"recarga_saldo": 0.0007001400280056011, "conta_vencimento": 0.0007001400280056011, "beneficios_consulta": 0.0007001400280056011, "seguranca_fraude": 0.2646529305861173, "desconto_retencao": 0.0014002800560112022, "conta_explicacao": 0.0008001600320064014, "marketplace_compra": 0.012902580516103221, "fidelidade_pontos": 0.04480896179235847, "recarga_nao_creditada": 0.0015003000600120025, "fidelidade_resgate": 0.6050210042008403, "internet_problema_conexao": 0.03780756151230246, "vas_contratacao": 0.0015003000600120025, "marketplace_pedido": 0.002500500100020004, "bonus_nao_recebido": 0.0011002200440088019, "negociacao_religacao": 0.004300860172034408, "sem_correspondencia": 0.019603920784156834}, "confidence": 0.5859, "input_tokens": 307, "latency_ms": 172.89022300002443} +{"id": "g0165-fidelidade_resgate-emocional-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"desconto_retencao": 1.0000890079217048e-06, "cadastro_atualizacao": 1.0000890079217048e-06, "fidelidade_pontos": 1.0000890079217048e-06, "marketplace_compra": 1.0000890079217048e-06, "conta_vencimento": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "fidelidade_resgate": 1.0000890079217048e-06, "suporte_chip_esim": 1.0000890079217048e-06, "atendimento_humano": 0.9999889990209128, "bonus_nao_recebido": 1.0000890079217048e-06, "parceiros_ofertas": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9996, "input_tokens": 303, "latency_ms": 174.67892500002336} +{"id": "g0165-fidelidade_resgate-emocional-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"beneficios_consulta": 0.015699999999999995, "fidelidade_resgate": 0.5443999999999999, "desconto_retencao": 0.17019999999999996, "marketplace_compra": 0.16629999999999998, "fidelidade_pontos": 0.019799999999999998, "bonus_nao_recebido": 0.014899999999999997, "roaming_cobranca": 0.016999999999999998, "sem_correspondencia": 0.05169999999999999}, "confidence": 0.3465, "input_tokens": 243, "latency_ms": 142.8996490000145} +{"id": "g0165-fidelidade_resgate-emocional-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 1.0003881506024335e-06, "recarga_nao_creditada": 0.016906559745181127, "negociacao_divida": 1.0003881506024335e-06, "bonus_nao_recebido": 1.0003881506024335e-06, "beneficios_consulta": 1.0003881506024335e-06, "conta_segunda_via": 1.0003881506024335e-06, "vas_consulta": 1.0003881506024335e-06, "conta_explicacao": 1.0003881506024335e-06, "fidelidade_resgate": 0.9822811250765295, "marketplace_compra": 1.0003881506024335e-06, "vas_cancelamento": 1.0003881506024335e-06, "conta_debito_automatico_digital": 1.0003881506024335e-06, "cancelamento_linha": 1.0003881506024335e-06, "fidelidade_pontos": 0.0007002717054217035, "suporte_chip_esim": 1.0003881506024335e-06, "sem_correspondencia": 0.00010003881506024336}, "confidence": 0.9652, "input_tokens": 306, "latency_ms": 176.445995999984} +{"id": "g0165-fidelidade_resgate-emocional-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.9308000000000001, "fidelidade_resgate": 0.008300000000000002, "marketplace_compra": 0.030700000000000005, "sem_correspondencia": 0.030200000000000005}, "confidence": 0.7698, "input_tokens": 158, "latency_ms": 103.7757729999953} +{"id": "g0165-fidelidade_resgate-emocional-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 9.999950000249998e-07, "marketplace_compra": 0.00019999900000499998, "fidelidade_pontos": 0.9604951975240124, "beneficios_consulta": 9.999950000249998e-07, "bonus_nao_recebido": 9.999950000249999e-05, "roaming_pacote": 9.999950000249998e-07, "portabilidade": 9.999950000249999e-05, "conta_pagamento_confirmacao": 9.999950000249998e-07, "marketplace_pedido": 9.999950000249999e-05, "fidelidade_resgate": 0.00019999900000499998, "vas_consulta": 9.999950000249998e-07, "sem_correspondencia": 0.038799806000969994}, "confidence": 0.931, "input_tokens": 291, "latency_ms": 167.73478199996816} +{"id": "g0165-fidelidade_resgate-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 9.999940000359995e-07, "fidelidade_pontos": 0.9997940012359924, "roaming_cobranca": 9.999940000359995e-07, "beneficios_consulta": 9.999940000359995e-07, "roaming_pacote": 9.999940000359995e-07, "marketplace_compra": 9.999940000359995e-07, "desconto_retencao": 9.999940000359995e-07, "sem_correspondencia": 0.00019999880000719992}, "confidence": 0.9989, "input_tokens": 228, "latency_ms": 134.45412799995893} +{"id": "g0165-fidelidade_resgate-emocional-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "seguranca_fraude": 9.99989000120999e-07, "plano_nova_linha": 9.99989000120999e-07, "internet_consumo": 9.99989000120999e-07, "roaming_cobranca": 9.99989000120999e-07, "desconto_retencao": 0.9999890001209989, "bonus_nao_recebido": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "internet_problema_conexao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 170.60172099996862} +{"id": "g0165-fidelidade_resgate-emocional-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.006100610061006101, "marketplace_compra": 0.006600660066006601, "fidelidade_pontos": 0.9808980898089809, "sem_correspondencia": 0.006400640064006401}, "confidence": 0.9163, "input_tokens": 159, "latency_ms": 106.35577699997611} +{"id": "g0165-fidelidade_resgate-emocional-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_pontos": 0.006600660066006601, "marketplace_compra": 0.9660966096609661, "desconto_retencao": 0.00010001000100010001, "beneficios_consulta": 0.00010001000100010001, "bonus_nao_recebido": 0.00010001000100010001, "fidelidade_resgate": 0.026002600260026, "recarga_nao_creditada": 0.00010001000100010001, "sem_correspondencia": 0.0009000900090009}, "confidence": 0.9174, "input_tokens": 242, "latency_ms": 139.3448069999863} +{"id": "g0165-fidelidade_resgate-emocional-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0009, "roaming_duvida": 0.0104, "vas_cancelamento": 0.0013, "fidelidade_pontos": 0.0609, "beneficios_consulta": 0.0009, "marketplace_compra": 0.0049, "fidelidade_resgate": 0.0096, "bonus_nao_recebido": 0.0058, "roaming_cobranca": 0.0009, "recarga_realizar": 0.0026, "recarga_nao_creditada": 0.0014, "parceiros_ofertas": 0.0117, "seguranca_fraude": 0.8821, "desconto_retencao": 0.0009, "roaming_pacote": 0.0009, "sem_correspondencia": 0.0048}, "confidence": 0.7938, "input_tokens": 309, "latency_ms": 179.0261510000164} +{"id": "g0165-fidelidade_resgate-emocional-11-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.7136713671367139, "conta_explicacao": 0.00040004000400040016, "suporte_configuracao": 0.25872587258725877, "suporte_sem_sinal": 0.0010001000100010003, "conta_contestacao": 0.0005000500050005002, "beneficios_consulta": 0.0010001000100010003, "bonus_nao_recebido": 0.00040004000400040016, "cancelamento_linha": 0.0006000600060006001, "fidelidade_pontos": 0.00040004000400040016, "vas_cancelamento": 0.013701370137013705, "negociacao_divida": 0.00040004000400040016, "marketplace_compra": 0.005100510051005102, "vas_contratacao": 0.0016001600160016006, "desconto_retencao": 0.00040004000400040016, "fidelidade_resgate": 0.0007000700070007002, "sem_correspondencia": 0.0014001400140014003}, "confidence": 0.7334, "input_tokens": 315, "latency_ms": 179.30976000002374} +{"id": "g0166-fidelidade_resgate-longo_contexto-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.0001, "fidelidade_resgate": 0.9505, "fidelidade_pontos": 0.0493, "sem_correspondencia": 0.0001}, "confidence": 0.857, "input_tokens": 168, "latency_ms": 109.34001700002227} +{"id": "g0166-fidelidade_resgate-longo_contexto-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"bonus_nao_recebido": 9.999900000999993e-07, "desconto_retencao": 0.006499935000649996, "fidelidade_pontos": 9.999900000999993e-07, "plano_troca": 9.999900000999993e-07, "beneficios_consulta": 9.999900000999993e-07, "conta_vencimento": 9.999900000999993e-07, "internet_problema_conexao": 9.999900000999993e-07, "fidelidade_resgate": 0.9934900650993495, "seguranca_fraude": 9.999900000999993e-07, "marketplace_compra": 9.999900000999993e-07, "vas_consulta": 9.999900000999993e-07, "sem_correspondencia": 9.999900000999993e-07}, "confidence": 0.984, "input_tokens": 287, "latency_ms": 164.3993049999608} +{"id": "g0166-fidelidade_resgate-longo_contexto-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.7524, "fidelidade_resgate": 0.2187, "marketplace_compra": 0.0213, "sem_correspondencia": 0.0076}, "confidence": 0.5199, "input_tokens": 164, "latency_ms": 112.52907700003334} +{"id": "g0166-fidelidade_resgate-longo_contexto-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"seguranca_fraude": 9.999850002249975e-07, "conta_segunda_via": 9.999850002249975e-07, "fidelidade_resgate": 0.9999850002249976, "marketplace_compra": 9.999850002249975e-07, "internet_problema_conexao": 9.999850002249975e-07, "reclamacao_atendimento": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "suporte_chip_esim": 9.999850002249975e-07, "beneficios_consulta": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "seguranca_perda_roubo": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 201.25375600002826} +{"id": "g0166-fidelidade_resgate-longo_contexto-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0709, "marketplace_compra": 0.0046, "fidelidade_pontos": 0.9227, "sem_correspondencia": 0.0018}, "confidence": 0.7848, "input_tokens": 159, "latency_ms": 106.08991099996956} +{"id": "g0166-fidelidade_resgate-longo_contexto-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0025, "marketplace_compra": 0.0012, "fidelidade_pontos": 0.9936, "sem_correspondencia": 0.0027}, "confidence": 0.9673, "input_tokens": 157, "latency_ms": 104.43524299995488} +{"id": "g0166-fidelidade_resgate-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.016698330166983303, "vas_consulta": 9.999000099990002e-05, "recarga_nao_creditada": 0.00019998000199980003, "suporte_sem_sinal": 9.999000099990002e-05, "conta_segunda_via": 9.999000099990002e-05, "fidelidade_pontos": 0.9774022597740226, "beneficios_consulta": 9.999000099990002e-05, "internet_pacote_adicional": 9.999000099990002e-05, "negociacao_divida": 9.999000099990002e-05, "vas_cancelamento": 0.00019998000199980003, "roaming_cobranca": 9.999000099990002e-05, "bonus_nao_recebido": 0.0038996100389961, "marketplace_compra": 9.999000099990002e-05, "recarga_realizar": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "sem_correspondencia": 0.0005999400059994001}, "confidence": 0.9538, "input_tokens": 306, "latency_ms": 173.8043560000051} +{"id": "g0166-fidelidade_resgate-longo_contexto-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"vas_cancelamento": 9.996001599360257e-05, "negociacao_divida": 9.996001599360257e-05, "roaming_pacote": 9.996001599360257e-05, "fidelidade_resgate": 0.311375449820072, "internet_consumo": 9.996001599360257e-05, "marketplace_compra": 0.008696521391443423, "desconto_retencao": 0.0004998000799680128, "fidelidade_pontos": 0.6773290683726509, "bonus_nao_recebido": 0.0005997600959616154, "beneficios_consulta": 9.996001599360257e-05, "cancelamento_linha": 9.996001599360257e-05, "recarga_nao_creditada": 9.996001599360257e-05, "suporte_chip_esim": 0.00019992003198720514, "recarga_saldo": 9.996001599360257e-05, "vas_contratacao": 9.996001599360257e-05, "sem_correspondencia": 0.0003998400639744103}, "confidence": 0.7524, "input_tokens": 303, "latency_ms": 175.56966400002239} +{"id": "g0166-fidelidade_resgate-longo_contexto-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.000199999000005, "beneficios_consulta": 9.99995000025e-07, "fidelidade_pontos": 9.99995000025e-07, "marketplace_compra": 9.99995000025e-05, "fidelidade_resgate": 0.9996950015249926, "vas_cancelamento": 9.99995000025e-07, "bonus_nao_recebido": 9.99995000025e-07, "sem_correspondencia": 9.99995000025e-07}, "confidence": 0.9984, "input_tokens": 238, "latency_ms": 138.8565999999969} +{"id": "g0166-fidelidade_resgate-longo_contexto-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "vas_cancelamento": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "fidelidade_resgate": 0.9999890001209991, "fidelidade_pontos": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "recarga_realizar": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 171.2396510000076} +{"id": "g0166-fidelidade_resgate-longo_contexto-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_pacote_adicional": 9.999850002249975e-07, "recarga_nao_creditada": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "seguranca_perda_roubo": 9.999850002249975e-07, "fidelidade_resgate": 0.9999850002249976, "internet_consumo": 9.999850002249975e-07, "conta_contestacao": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "beneficios_consulta": 9.999850002249975e-07, "suporte_configuracao": 9.999850002249975e-07, "marketplace_compra": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 170.41278299996065} +{"id": "g0166-fidelidade_resgate-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"roaming_cobranca": 0.0005000000000000002, "recarga_saldo": 0.0003000000000000001, "desconto_retencao": 0.3822000000000001, "plano_consulta": 0.0005000000000000002, "beneficios_consulta": 0.00020000000000000006, "bonus_nao_recebido": 0.0003000000000000001, "internet_pacote_adicional": 0.00010000000000000003, "marketplace_compra": 0.00040000000000000013, "fidelidade_pontos": 0.5961000000000002, "vas_contratacao": 0.002200000000000001, "conta_explicacao": 0.0021000000000000007, "recarga_nao_creditada": 0.0015000000000000005, "vas_consulta": 0.00040000000000000013, "troca_numero": 0.005500000000000001, "recarga_realizar": 0.00020000000000000006, "sem_correspondencia": 0.007500000000000002}, "confidence": 0.7113, "input_tokens": 304, "latency_ms": 175.95196000002034} +{"id": "g0172-bonus_nao_recebido-emocional-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "bonus_nao_recebido": 0.9999890001209993, "recarga_nao_creditada": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 164.91379900003267} +{"id": "g0172-bonus_nao_recebido-emocional-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.09560956095609562, "bonus_nao_recebido": 0.42024202420242024, "internet_pacote_adicional": 0.10481048104810481, "sem_correspondencia": 0.3793379337933794}, "confidence": 0.1395, "input_tokens": 155, "latency_ms": 102.38121700001557} +{"id": "g0172-bonus_nao_recebido-emocional-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.99998000004e-07, "recarga_nao_creditada": 0.0018999962000076003, "bonus_nao_recebido": 0.9980980038039925, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9897, "input_tokens": 159, "latency_ms": 104.20008799997049} +{"id": "g0172-bonus_nao_recebido-emocional-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999930000490003, "beneficios_consulta": 9.999930000490002e-07, "fidelidade_pontos": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "fidelidade_resgate": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 234, "latency_ms": 137.8035719999957} +{"id": "g0172-bonus_nao_recebido-emocional-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "fidelidade_resgate": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "bonus_nao_recebido": 0.9999850002249974, "fidelidade_pontos": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "recarga_nao_creditada": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "parceiros_ofertas": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 297, "latency_ms": 166.61783300003208} +{"id": "g0172-bonus_nao_recebido-emocional-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 9.999860001959977e-07, "cadastro_atualizacao": 9.999860001959977e-07, "desconto_retencao": 9.999860001959977e-07, "roaming_cobranca": 9.999860001959977e-07, "recarga_saldo": 9.999860001959977e-07, "fidelidade_resgate": 9.999860001959977e-05, "internet_pacote_adicional": 9.999860001959977e-07, "parceiros_ofertas": 9.999860001959977e-07, "recarga_realizar": 9.999860001959977e-07, "cancelamento_linha": 9.999860001959977e-07, "bonus_nao_recebido": 0.9998860015959782, "recarga_nao_creditada": 9.999860001959977e-07, "conta_segunda_via": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "conta_vencimento": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9996, "input_tokens": 300, "latency_ms": 179.4487120000099} +{"id": "g0172-bonus_nao_recebido-emocional-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.00010000000000000002, "recarga_nao_creditada": 0.00030000000000000003, "bonus_nao_recebido": 0.9993000000000001, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9955, "input_tokens": 150, "latency_ms": 114.25564299997859} +{"id": "g0172-bonus_nao_recebido-emocional-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.004300395636398548, "beneficios_consulta": 0.00010000920084647787, "roaming_cobranca": 1.0000920084647786e-06, "parceiros_ofertas": 1.0000920084647786e-06, "bonus_nao_recebido": 0.9954915852258406, "conta_segunda_via": 1.0000920084647786e-06, "recarga_nao_creditada": 0.00010000920084647787, "fidelidade_pontos": 1.0000920084647786e-06, "internet_pacote_adicional": 1.0000920084647786e-06, "fidelidade_resgate": 1.0000920084647786e-06, "desconto_retencao": 1.0000920084647786e-06, "sem_correspondencia": 1.0000920084647786e-06}, "confidence": 0.9875, "input_tokens": 290, "latency_ms": 174.7252129999879} +{"id": "g0172-bonus_nao_recebido-emocional-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999970000090003, "recarga_nao_creditada": 9.999970000090002e-07, "internet_pacote_adicional": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 153, "latency_ms": 100.75551299996732} +{"id": "g0172-bonus_nao_recebido-emocional-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 70, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"negociacao_divida": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "bonus_nao_recebido": 0.9999850002249971, "fidelidade_resgate": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 172.9883880000216} +{"id": "g0172-bonus_nao_recebido-emocional-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0047, "bonus_nao_recebido": 0.9649, "recarga_nao_creditada": 0.0258, "sem_correspondencia": 0.0046}, "confidence": 0.871, "input_tokens": 151, "latency_ms": 99.82868500003406} +{"id": "g0172-bonus_nao_recebido-emocional-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_cancelamento": 9.999000099990002e-05, "vas_consulta": 9.999000099990002e-05, "conta_pagamento_confirmacao": 9.999000099990002e-05, "roaming_cobranca": 0.00039996000399960006, "plano_troca": 9.999000099990002e-05, "fidelidade_pontos": 0.0015998400159984002, "negociacao_divida": 9.999000099990002e-05, "recarga_nao_creditada": 0.001999800019998, "roaming_pacote": 9.999000099990002e-05, "conta_vencimento": 9.999000099990002e-05, "fidelidade_resgate": 9.999000099990002e-05, "internet_pacote_adicional": 0.0004999500049995, "beneficios_consulta": 9.999000099990002e-05, "desconto_retencao": 9.999000099990002e-05, "bonus_nao_recebido": 0.9927007299270073, "sem_correspondencia": 0.0017998200179982}, "confidence": 0.9797, "input_tokens": 298, "latency_ms": 172.60031199998593} +{"id": "g0173-bonus_nao_recebido-longo_contexto-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 271, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0004, "internet_pacote_adicional": 0.0004, "bonus_nao_recebido": 0.9964, "sem_correspondencia": 0.0028}, "confidence": 0.9811, "input_tokens": 200, "latency_ms": 119.91226300000335} +{"id": "g0173-bonus_nao_recebido-longo_contexto-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 226, "length_bucket": "longo"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.06270589435406929, "internet_pacote_adicional": 1.0000940088368305e-06, "beneficios_consulta": 1.0000940088368305e-06, "desconto_retencao": 1.0000940088368305e-06, "fidelidade_pontos": 1.0000940088368305e-06, "fidelidade_resgate": 1.0000940088368305e-06, "recarga_nao_creditada": 0.9372881050818777, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.8869, "input_tokens": 277, "latency_ms": 168.70651499999667} +{"id": "g0173-bonus_nao_recebido-longo_contexto-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 227, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 9.99989000120999e-07, "roaming_duvida": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "fidelidade_resgate": 9.99989000120999e-07, "internet_pacote_adicional": 9.99989000120999e-07, "desconto_retencao": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "bonus_nao_recebido": 0.9999890001209989, "internet_problema_conexao": 9.99989000120999e-07, "recarga_nao_creditada": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 329, "latency_ms": 186.02779299999384} +{"id": "g0173-bonus_nao_recebido-longo_contexto-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 259, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "fidelidade_resgate": 9.999890001209992e-07, "bonus_nao_recebido": 0.9999890001209991, "fidelidade_pontos": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 338, "latency_ms": 186.93786999995154} +{"id": "g0173-bonus_nao_recebido-longo_contexto-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.999930000489998e-07, "fidelidade_pontos": 9.999930000489998e-07, "fidelidade_resgate": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "internet_pacote_adicional": 9.999930000489998e-07, "bonus_nao_recebido": 0.9999930000489998, "desconto_retencao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 276, "latency_ms": 158.94300400003658} +{"id": "g0173-bonus_nao_recebido-longo_contexto-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999970000090003, "internet_pacote_adicional": 9.999970000090002e-07, "recarga_nao_creditada": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 189, "latency_ms": 115.06292399997164} +{"id": "g0173-bonus_nao_recebido-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 203, "length_bucket": "longo"}, "pred": "recarga_nao_creditada", "probabilities": {"fidelidade_resgate": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "plano_nova_linha": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "recarga_nao_creditada": 0.9999890001209991, "recarga_saldo": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "internet_problema_conexao": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 0.9998, "input_tokens": 326, "latency_ms": 185.1268549999645} +{"id": "g0173-bonus_nao_recebido-longo_contexto-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.2723272327232723, "recarga_nao_creditada": 0.033903390339033904, "bonus_nao_recebido": 0.022802280228022803, "sem_correspondencia": 0.670967096709671}, "confidence": 0.4063, "input_tokens": 184, "latency_ms": 112.13852599996699} +{"id": "g0173-bonus_nao_recebido-longo_contexto-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 268, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "bonus_nao_recebido": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 288, "latency_ms": 166.45493400000078} +{"id": "g0173-bonus_nao_recebido-longo_contexto-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 186, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"marketplace_pedido": 9.999860001959977e-07, "fidelidade_pontos": 9.999860001959977e-07, "bonus_nao_recebido": 0.35689500346995157, "conta_vencimento": 9.999860001959977e-07, "plano_nova_linha": 9.999860001959977e-07, "internet_pacote_adicional": 9.999860001959977e-07, "fidelidade_resgate": 9.999860001959977e-07, "vas_consulta": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "suporte_configuracao": 9.999860001959977e-07, "recarga_nao_creditada": 0.6430909967260462, "cadastro_atualizacao": 9.999860001959977e-07, "internet_consumo": 9.999860001959977e-07, "desconto_retencao": 9.999860001959977e-07, "conta_pagamento_confirmacao": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.765, "input_tokens": 337, "latency_ms": 189.44781199996896} +{"id": "g0173-bonus_nao_recebido-longo_contexto-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.999850002249973e-07, "fidelidade_resgate": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "cancelamento_linha": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "bonus_nao_recebido": 0.9999850002249974, "conta_segunda_via": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "suporte_chip_esim": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "recarga_nao_creditada": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 335, "latency_ms": 188.25637100002268} +{"id": "g0173-bonus_nao_recebido-longo_contexto-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 246, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 9.999970000090002e-07, "bonus_nao_recebido": 0.9999970000090003, "internet_pacote_adicional": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 193, "latency_ms": 119.52933599997095} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9560043995600441, "fidelidade_resgate": 0.0010998900109989004, "beneficios_consulta": 0.0002999700029997001, "fidelidade_pontos": 0.03359664033596641, "internet_pacote_adicional": 0.0013998600139986004, "recarga_nao_creditada": 0.003899610038996101, "desconto_retencao": 0.00019998000199980009, "sem_correspondencia": 0.0034996500349965013}, "confidence": 0.8948, "input_tokens": 241, "latency_ms": 140.286341000035} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["atendimento_humano", "beneficios_consulta", "bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 150, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.3998399839983999, "parceiros_ofertas": 0.0022002200220022005, "reclamacao_atendimento": 0.004700470047004701, "conta_segunda_via": 0.014201420142014204, "atendimento_humano": 0.0029002900290029006, "troca_numero": 0.0639063906390639, "desconto_retencao": 0.37023702370237027, "sem_correspondencia": 0.142014201420142}, "confidence": 0.3731, "input_tokens": 232, "latency_ms": 136.74005499996156} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.2112, "negociacao_religacao": 0.0014, "internet_pacote_adicional": 0.0014, "conta_debito_automatico_digital": 0.0014, "internet_problema_conexao": 0.0056, "desconto_retencao": 0.0014, "fidelidade_pontos": 0.0242, "fidelidade_resgate": 0.0025, "vas_cancelamento": 0.0014, "beneficios_consulta": 0.0015, "recarga_nao_creditada": 0.741, "sem_correspondencia": 0.007}, "confidence": 0.688, "input_tokens": 294, "latency_ms": 170.1054779999822} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 120, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "bonus_nao_recebido": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 241, "latency_ms": 141.97042600000032} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 9.999970000090002e-07, "bonus_nao_recebido": 0.9999970000090003, "internet_pacote_adicional": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 148, "latency_ms": 95.91958900000463} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999930000490003, "desconto_retencao": 9.999930000490002e-07, "fidelidade_pontos": 9.999930000490002e-07, "fidelidade_resgate": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "beneficios_consulta": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 239, "latency_ms": 144.22863099997585} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_contratacao": 1.0002860818194002e-06, "conta_segunda_via": 1.0002860818194002e-06, "desconto_retencao": 1.0002860818194002e-06, "fidelidade_pontos": 1.0002860818194002e-06, "internet_pacote_adicional": 1.0002860818194002e-06, "suporte_sem_sinal": 1.0002860818194002e-06, "internet_consumo": 1.0002860818194002e-06, "internet_problema_conexao": 1.0002860818194002e-06, "roaming_duvida": 1.0002860818194002e-06, "recarga_nao_creditada": 0.9998859673866725, "beneficios_consulta": 1.0002860818194002e-06, "bonus_nao_recebido": 1.0002860818194002e-06, "fidelidade_resgate": 1.0002860818194002e-06, "portabilidade": 1.0002860818194002e-06, "plano_nova_linha": 1.0002860818194002e-06, "sem_correspondencia": 0.00010002860818194002}, "confidence": 0.9982, "input_tokens": 294, "latency_ms": 174.2357339999785} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano", "bonus_nao_recebido", "conta_contestacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9997990002009997, "conta_contestacao": 9.999990000009998e-07, "reclamacao_atendimento": 9.999990000009999e-05, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9984, "input_tokens": 164, "latency_ms": 106.29440000002432} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_resgate": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "bonus_nao_recebido": 0.9999850002249971, "conta_contestacao": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 169.18319999996356} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 9.99994000036e-07, "internet_pacote_adicional": 9.99994000036e-07, "fidelidade_resgate": 9.99994000036e-07, "recarga_nao_creditada": 9.999940000360002e-05, "bonus_nao_recebido": 0.9998940006359964, "fidelidade_pontos": 9.99994000036e-07, "beneficios_consulta": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9996, "input_tokens": 244, "latency_ms": 145.2248509999663} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.999890001209994e-07, "reclamacao_atendimento": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "bonus_nao_recebido": 0.9999890001209993, "beneficios_consulta": 9.999890001209994e-07, "vas_contratacao": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "recarga_nao_creditada": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 169.59461099997952} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 9.999890001209996e-07, "bonus_nao_recebido": 0.9999890001209996, "conta_segunda_via": 9.999890001209996e-07, "suporte_sem_sinal": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "fidelidade_pontos": 9.999890001209996e-07, "conta_explicacao": 9.999890001209996e-07, "internet_pacote_adicional": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 162.3925480000139} +{"id": "g0176-marketplace_compra-informal_abreviado-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"seguranca_fraude": 9.99994000036e-07, "marketplace_compra": 0.9998940006359964, "fidelidade_resgate": 9.99994000036e-07, "marketplace_pedido": 9.999940000360002e-05, "parceiros_ofertas": 9.99994000036e-07, "fidelidade_pontos": 9.99994000036e-07, "plano_nova_linha": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9992, "input_tokens": 232, "latency_ms": 136.13567799995963} +{"id": "g0176-marketplace_compra-informal_abreviado-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"portabilidade": 9.999890001209996e-07, "parceiros_ofertas": 0.9999890001209996, "vas_contratacao": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "negociacao_divida": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "roaming_cobranca": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "marketplace_compra": 9.999890001209996e-07, "marketplace_pedido": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9999, "input_tokens": 281, "latency_ms": 158.56680000001688} +{"id": "g0176-marketplace_compra-informal_abreviado-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.023197680231976797, "marketplace_compra": 0.39226077392260766, "marketplace_pedido": 0.0133986601339866, "conta_pagamento_confirmacao": 0.0028997100289970996, "cancelamento_linha": 0.0078992100789921, "fidelidade_resgate": 0.0028997100289970996, "parceiros_ofertas": 0.0033996600339965995, "sem_correspondencia": 0.5540445955404458}, "confidence": 0.5526, "input_tokens": 220, "latency_ms": 130.7497110000213} +{"id": "g0176-marketplace_compra-informal_abreviado-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"negociacao_religacao": 0.001299740051989602, "fidelidade_resgate": 0.0009998000399920016, "parceiros_ofertas": 0.46760647870425914, "plano_nova_linha": 0.08248350329934014, "recarga_realizar": 0.0006998600279944011, "seguranca_fraude": 0.004599080183963208, "beneficios_consulta": 0.0006998600279944011, "suporte_chip_esim": 0.20055988802239552, "internet_consumo": 0.0032993401319736052, "roaming_duvida": 0.0011997600479904018, "vas_contratacao": 0.13347330533893223, "internet_pacote_adicional": 0.0006998600279944011, "marketplace_pedido": 0.014297140571885624, "conta_segunda_via": 0.0006998600279944011, "marketplace_compra": 0.08588282343531295, "sem_correspondencia": 0.0014997000599880025}, "confidence": 0.4517, "input_tokens": 294, "latency_ms": 172.01676499996665} +{"id": "g0176-marketplace_compra-informal_abreviado-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.00039996000399960006, "fidelidade_resgate": 0.004299570042995701, "marketplace_compra": 0.011398860113988602, "sem_correspondencia": 0.9839016098390161}, "confidence": 0.9328, "input_tokens": 142, "latency_ms": 98.94745200000443} +{"id": "g0176-marketplace_compra-informal_abreviado-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9438859455312697, "conta_vencimento": 0.0001000197038816647, "recarga_realizar": 0.0002000394077633294, "conta_pagamento_confirmacao": 0.0014002758543433058, "marketplace_pedido": 0.0001000197038816647, "seguranca_fraude": 0.0015002955582249706, "parceiros_ofertas": 0.04860957608648904, "roaming_duvida": 0.0006001182232899881, "marketplace_compra": 0.0018003546698699645, "cancelamento_linha": 1.000197038816647e-06, "fidelidade_resgate": 0.0001000197038816647, "plano_nova_linha": 1.000197038816647e-06, "plano_consulta": 0.0001000197038816647, "internet_pacote_adicional": 0.0012002364465799763, "suporte_sem_sinal": 1.000197038816647e-06, "sem_correspondencia": 0.0004000788155266588}, "confidence": 0.9082, "input_tokens": 291, "latency_ms": 166.26983200001177} +{"id": "g0176-marketplace_compra-informal_abreviado-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 9.99997000009e-07, "plano_nova_linha": 9.99997000009e-07, "marketplace_compra": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 143, "latency_ms": 99.37163699999019} +{"id": "g0176-marketplace_compra-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"cancelamento_linha": 0.0647935206479352, "suporte_configuracao": 0.0092990700929907, "internet_pacote_adicional": 0.0057994200579942, "parceiros_ofertas": 0.0064993500649935, "conta_contestacao": 0.0030996900309969004, "desconto_retencao": 0.005699430056994301, "plano_troca": 0.0028997100289971, "vas_cancelamento": 0.37686231376862317, "suporte_chip_esim": 0.0029997000299970002, "vas_consulta": 0.3805619438056194, "marketplace_compra": 0.0038996100389961, "troca_numero": 0.0028997100289971, "beneficios_consulta": 0.0031996800319968005, "recarga_realizar": 0.0028997100289971, "recarga_saldo": 0.0053994600539946005, "sem_correspondencia": 0.12318768123187682}, "confidence": 0.4733, "input_tokens": 283, "latency_ms": 163.34269999998696} +{"id": "g0176-marketplace_compra-informal_abreviado-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.6103, "plano_nova_linha": 0.0067, "fidelidade_resgate": 0.0025, "sem_correspondencia": 0.3805}, "confidence": 0.4825, "input_tokens": 143, "latency_ms": 100.33653800002185} +{"id": "g0176-marketplace_compra-informal_abreviado-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0015001500150015005, "marketplace_compra": 0.7611761176117613, "recarga_realizar": 0.0015001500150015005, "cadastro_atualizacao": 0.0016001600160016006, "fidelidade_resgate": 0.0016001600160016006, "reclamacao_atendimento": 0.002500250025002501, "internet_problema_conexao": 0.0015001500150015005, "recarga_nao_creditada": 0.002700270027002701, "portabilidade": 0.023602360236023606, "negociacao_divida": 0.0015001500150015005, "plano_troca": 0.0016001600160016006, "conta_contestacao": 0.0015001500150015005, "marketplace_pedido": 0.18281828182818285, "suporte_sem_sinal": 0.004600460046004601, "plano_nova_linha": 0.0015001500150015005, "sem_correspondencia": 0.008800880088008804}, "confidence": 0.7136, "input_tokens": 289, "latency_ms": 163.75117399996952} +{"id": "g0176-marketplace_compra-informal_abreviado-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0016998300169983002, "recarga_realizar": 0.018998100189981, "marketplace_pedido": 0.031096890310968902, "plano_nova_linha": 0.007099290070992901, "fidelidade_resgate": 0.0023997600239976003, "internet_problema_conexao": 0.36496350364963503, "marketplace_compra": 0.5439456054394561, "sem_correspondencia": 0.029797020297970205}, "confidence": 0.4964, "input_tokens": 216, "latency_ms": 130.27741499996637} +{"id": "g0176-marketplace_compra-informal_abreviado-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.03590718143628726, "plano_nova_linha": 0.0019003800760152032, "negociacao_religacao": 0.0016003200640128028, "fidelidade_resgate": 0.0029005801160232048, "recarga_nao_creditada": 0.007501500300060013, "vas_consulta": 0.004600920184036808, "marketplace_pedido": 0.009201840368073616, "troca_numero": 0.0008001600320064014, "fidelidade_pontos": 0.000600120024004801, "marketplace_compra": 0.889377875575115, "roaming_pacote": 0.038207641528305664, "sem_correspondencia": 0.007401480296059213}, "confidence": 0.7828, "input_tokens": 286, "latency_ms": 165.6658459999676} +{"id": "g0177-marketplace_compra-erros_digitacao-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.0013001235117336145, "marketplace_pedido": 0.00010000950090258575, "parceiros_ofertas": 1.0000950090258573e-06, "plano_troca": 1.0000950090258573e-06, "fidelidade_resgate": 1.0000950090258573e-06, "vas_consulta": 1.0000950090258573e-06, "marketplace_compra": 0.9985948665123187, "sem_correspondencia": 1.0000950090258573e-06}, "confidence": 0.9943, "input_tokens": 224, "latency_ms": 142.57299000001922} +{"id": "g0177-marketplace_compra-erros_digitacao-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.0022997700229977, "marketplace_compra": 0.015298470152984701, "bonus_nao_recebido": 0.0005999400059994001, "suporte_configuracao": 0.1932806719328067, "cadastro_atualizacao": 0.0007999200079992001, "marketplace_pedido": 0.0011998800119988001, "plano_troca": 0.0005999400059994001, "roaming_cobranca": 0.0005999400059994001, "suporte_sem_sinal": 0.0007999200079992001, "fidelidade_resgate": 0.0005999400059994001, "vas_cancelamento": 0.0005999400059994001, "conta_debito_automatico_digital": 0.0005999400059994001, "desconto_retencao": 0.0005999400059994001, "reclamacao_atendimento": 0.0005999400059994001, "plano_nova_linha": 0.7802219778022198, "sem_correspondencia": 0.0012998700129987}, "confidence": 0.7648, "input_tokens": 300, "latency_ms": 169.03090100004192} +{"id": "g0177-marketplace_compra-erros_digitacao-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"recarga_realizar": 0.24545090981803638, "portabilidade": 0.1414717056588682, "marketplace_pedido": 0.01899620075984803, "marketplace_compra": 0.5540891821635673, "fidelidade_resgate": 0.0014997000599880025, "cancelamento_linha": 0.0015996800639872027, "conta_segunda_via": 0.00599880023995201, "plano_nova_linha": 0.001999600079984003, "internet_consumo": 0.007398520295940812, "parceiros_ofertas": 0.006998600279944011, "conta_vencimento": 0.0014997000599880025, "sem_correspondencia": 0.012997400519896021}, "confidence": 0.5075, "input_tokens": 293, "latency_ms": 168.99744599999167} +{"id": "g0177-marketplace_compra-erros_digitacao-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "marketplace_pedido": 9.999890001209992e-07, "marketplace_compra": 0.9999890001209991, "parceiros_ofertas": 9.999890001209992e-07, "internet_problema_conexao": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "plano_nova_linha": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 278, "latency_ms": 161.41270900004656} +{"id": "g0177-marketplace_compra-erros_digitacao-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.006000600060006001, "parceiros_ofertas": 0.005900590059005901, "vas_cancelamento": 0.007300730073007301, "recarga_saldo": 0.1141114111411141, "marketplace_compra": 0.7950795079507951, "marketplace_pedido": 0.04030403040304031, "plano_nova_linha": 0.007500750075007501, "sem_correspondencia": 0.023802380238023804}, "confidence": 0.6237, "input_tokens": 228, "latency_ms": 132.5609179999674} +{"id": "g0177-marketplace_compra-erros_digitacao-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.0009, "marketplace_compra": 0.9785, "marketplace_pedido": 0.017, "plano_nova_linha": 0.0009, "fidelidade_pontos": 0.0001, "fidelidade_resgate": 0.0001, "parceiros_ofertas": 0.0019, "sem_correspondencia": 0.0006}, "confidence": 0.9418, "input_tokens": 235, "latency_ms": 143.29162299998188} +{"id": "g0177-marketplace_compra-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_saldo": 1.0000940088368305e-06, "parceiros_ofertas": 0.010300968291019355, "troca_numero": 1.0000940088368305e-06, "fidelidade_pontos": 1.0000940088368305e-06, "plano_nova_linha": 1.0000940088368305e-06, "marketplace_pedido": 0.9896930311449276, "fidelidade_resgate": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.9719, "input_tokens": 222, "latency_ms": 131.02478299998666} +{"id": "g0177-marketplace_compra-erros_digitacao-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 9.99997000009e-07, "plano_nova_linha": 9.99997000009e-07, "marketplace_compra": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 147, "latency_ms": 99.59695500003818} +{"id": "g0177-marketplace_compra-erros_digitacao-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.7485726115433198, "internet_problema_conexao": 0.0012001164112918953, "suporte_chip_esim": 0.22612193382758128, "recarga_realizar": 0.0003000291028229738, "marketplace_pedido": 0.001400135813173878, "vas_cancelamento": 1.0000970094099127e-06, "plano_nova_linha": 0.005400523850813529, "marketplace_compra": 0.016801629758086533, "fidelidade_resgate": 1.0000970094099127e-06, "plano_troca": 1.0000970094099127e-06, "cancelamento_linha": 0.00010000970094099128, "sem_correspondencia": 0.00010000970094099128}, "confidence": 0.7295, "input_tokens": 285, "latency_ms": 165.530681000007} +{"id": "g0177-marketplace_compra-erros_digitacao-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.017, "fidelidade_resgate": 0.0028, "plano_nova_linha": 0.8296, "sem_correspondencia": 0.1506}, "confidence": 0.6209, "input_tokens": 147, "latency_ms": 103.58087299999852} +{"id": "g0177-marketplace_compra-erros_digitacao-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9983998399839985, "plano_nova_linha": 0.0005000500050005002, "fidelidade_resgate": 0.0005000500050005002, "sem_correspondencia": 0.0006000600060006001}, "confidence": 0.9899, "input_tokens": 148, "latency_ms": 152.8281150000339} +{"id": "g0177-marketplace_compra-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"fidelidade_resgate": 0.001, "plano_nova_linha": 0.0322, "marketplace_pedido": 0.9627, "sem_correspondencia": 0.0041}, "confidence": 0.8727, "input_tokens": 148, "latency_ms": 146.67322799999738} +{"id": "g0181-marketplace_compra-indireto_multiplo-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5835583558355836, "parceiros_ofertas": 0.010201020102010202, "fidelidade_resgate": 0.002000200020002, "marketplace_compra": 0.058205820582058206, "cadastro_atualizacao": 0.21762176217621762, "conta_contestacao": 0.0024002400240024, "troca_numero": 0.0139013901390139, "conta_vencimento": 0.002000200020002, "conta_segunda_via": 0.002000200020002, "fidelidade_pontos": 0.0021002100210021, "marketplace_pedido": 0.0045004500450045, "sem_correspondencia": 0.10151015101510151}, "confidence": 0.5012, "input_tokens": 303, "latency_ms": 177.18346399999518} +{"id": "g0181-marketplace_compra-indireto_multiplo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_pontos": 9.999900000999991e-07, "suporte_sem_sinal": 9.999900000999991e-07, "conta_vencimento": 9.999900000999991e-07, "marketplace_pedido": 9.999900000999991e-07, "plano_nova_linha": 9.999900000999991e-07, "roaming_duvida": 9.999900000999991e-07, "desconto_retencao": 9.999900000999992e-05, "vas_contratacao": 9.999900000999991e-07, "fidelidade_resgate": 9.999900000999991e-07, "parceiros_ofertas": 0.9998900010999892, "vas_consulta": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9996, "input_tokens": 292, "latency_ms": 167.69336400000157} +{"id": "g0181-marketplace_compra-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["bonus_nao_recebido"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_cancelamento": 1.0000930086498043e-06, "reclamacao_atendimento": 1.0000930086498043e-06, "negociacao_divida": 0.0003000279025949413, "negociacao_religacao": 0.981591287989783, "parceiros_ofertas": 0.0034003162294093344, "cadastro_atualizacao": 1.0000930086498043e-06, "conta_vencimento": 1.0000930086498043e-06, "suporte_sem_sinal": 1.0000930086498043e-06, "fidelidade_resgate": 1.0000930086498043e-06, "plano_nova_linha": 1.0000930086498043e-06, "marketplace_pedido": 0.014601357926287143, "sem_correspondencia": 0.00010000930086498044}, "confidence": 0.9582, "input_tokens": 306, "latency_ms": 171.23193700001593} +{"id": "g0181-marketplace_compra-indireto_multiplo-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_resgate": 0.0009, "marketplace_compra": 0.3108, "plano_nova_linha": 0.6759, "sem_correspondencia": 0.0124}, "confidence": 0.5033, "input_tokens": 163, "latency_ms": 111.95221299999503} +{"id": "g0181-marketplace_compra-indireto_multiplo-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"vas_cancelamento": 0.05620562056205621, "conta_debito_automatico_digital": 0.0024002400240024004, "fidelidade_resgate": 0.0011001100110011003, "portabilidade": 0.6330633063306331, "conta_contestacao": 0.0015001500150015003, "parceiros_ofertas": 0.04610461046104611, "plano_nova_linha": 0.019501950195019505, "internet_consumo": 0.006200620062006201, "marketplace_compra": 0.13311331133113313, "marketplace_pedido": 0.014901490149014903, "suporte_chip_esim": 0.06360636063606362, "roaming_duvida": 0.0023002300230023005, "desconto_retencao": 0.0017001700170017002, "seguranca_perda_roubo": 0.0020002000200020006, "suporte_sem_sinal": 0.0075007500750075016, "sem_correspondencia": 0.008800880088008802}, "confidence": 0.5111, "input_tokens": 305, "latency_ms": 205.89390000003505} +{"id": "g0181-marketplace_compra-indireto_multiplo-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 164, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"parceiros_ofertas": 0.001300260052010402, "seguranca_fraude": 0.0028005601120224045, "fidelidade_resgate": 0.001300260052010402, "conta_contestacao": 0.0007001400280056011, "vas_cancelamento": 0.0007001400280056011, "marketplace_pedido": 0.0014002800560112022, "recarga_saldo": 0.00040008001600320064, "plano_nova_linha": 0.009501900380076015, "conta_vencimento": 0.00040008001600320064, "marketplace_compra": 0.034906981396279256, "reclamacao_atendimento": 0.9378875775155031, "sem_correspondencia": 0.008701740348069613}, "confidence": 0.8701, "input_tokens": 308, "latency_ms": 201.7334569999889} +{"id": "g0181-marketplace_compra-indireto_multiplo-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.08419158084191579, "marketplace_compra": 0.10068993100689928, "internet_pacote_adicional": 0.0411958804119588, "marketplace_pedido": 0.009399060093990599, "conta_contestacao": 0.010998900109988998, "plano_consulta": 0.3530646935306469, "recarga_realizar": 0.008299170082991698, "plano_nova_linha": 0.005899410058994099, "fidelidade_resgate": 0.0238976102389761, "beneficios_consulta": 0.04889511048895109, "parceiros_ofertas": 0.03919608039196079, "suporte_chip_esim": 0.15568443155684428, "roaming_cobranca": 0.009499050094990498, "negociacao_divida": 0.0024997500249975, "roaming_duvida": 0.0186981301869813, "sem_correspondencia": 0.0878912108789121}, "confidence": 0.2417, "input_tokens": 313, "latency_ms": 201.07938600000352} +{"id": "g0181-marketplace_compra-indireto_multiplo-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.370874174834967, "roaming_duvida": 0.003800760152030406, "cadastro_atualizacao": 0.004700940188037608, "internet_pacote_adicional": 0.14962992598519706, "roaming_pacote": 0.002100420084016803, "marketplace_pedido": 0.010002000400080016, "marketplace_compra": 0.132126425285057, "bonus_nao_recebido": 0.02090418083616723, "fidelidade_resgate": 0.001900380076015203, "plano_nova_linha": 0.1194238847769554, "recarga_saldo": 0.007501500300060012, "sem_correspondencia": 0.17703540708141627}, "confidence": 0.3099, "input_tokens": 307, "latency_ms": 312.95690700000023} +{"id": "g0181-marketplace_compra-indireto_multiplo-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 1.0000920084647786e-06, "marketplace_pedido": 0.00020001840169295575, "reclamacao_atendimento": 1.0000920084647786e-06, "fidelidade_resgate": 0.9983918520503885, "portabilidade": 1.0000920084647786e-06, "parceiros_ofertas": 1.0000920084647786e-06, "conta_explicacao": 1.0000920084647786e-06, "plano_nova_linha": 1.0000920084647786e-06, "conta_contestacao": 1.0000920084647786e-06, "marketplace_compra": 0.00010000920084647787, "internet_pacote_adicional": 1.0000920084647786e-06, "sem_correspondencia": 0.0013001196110042123}, "confidence": 0.9945, "input_tokens": 311, "latency_ms": 181.69040599997288} +{"id": "g0181-marketplace_compra-indireto_multiplo-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.026, "roaming_cobranca": 0.1858, "vas_consulta": 0.0059, "troca_numero": 0.3755, "parceiros_ofertas": 0.0182, "marketplace_pedido": 0.0065, "conta_segunda_via": 0.0684, "suporte_sem_sinal": 0.0019, "fidelidade_resgate": 0.0007, "recarga_saldo": 0.0051, "recarga_nao_creditada": 0.0066, "marketplace_compra": 0.1443, "atendimento_humano": 0.0007, "conta_pagamento_confirmacao": 0.0023, "plano_nova_linha": 0.1209, "sem_correspondencia": 0.0312}, "confidence": 0.3385, "input_tokens": 310, "latency_ms": 175.04280600002176} +{"id": "g0181-marketplace_compra-indireto_multiplo-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["marketplace_pedido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.27057294270572946, "marketplace_pedido": 0.22927707229277072, "parceiros_ofertas": 0.006899310068993101, "reclamacao_atendimento": 0.005099490050994901, "fidelidade_resgate": 0.0026997300269973002, "internet_problema_conexao": 0.0026997300269973002, "plano_nova_linha": 0.46415358464153583, "sem_correspondencia": 0.0185981401859814}, "confidence": 0.4159, "input_tokens": 250, "latency_ms": 146.34799099997053} +{"id": "g0181-marketplace_compra-indireto_multiplo-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 144, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.0001, "marketplace_compra": 0.9995, "fidelidade_resgate": 0.0001, "sem_correspondencia": 0.0003}, "confidence": 0.9969, "input_tokens": 164, "latency_ms": 106.20531099999653} +{"id": "g0184-marketplace_pedido-erros_digitacao-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.008800880088008802, "parceiros_ofertas": 0.0087008700870087, "internet_problema_conexao": 0.0089008900890089, "portabilidade": 0.008800880088008802, "marketplace_pedido": 0.9216921692169217, "fidelidade_pontos": 0.009000900090009, "marketplace_compra": 0.008800880088008802, "sem_correspondencia": 0.025302530253025302}, "confidence": 0.7984, "input_tokens": 213, "latency_ms": 129.39117499996655} +{"id": "g0184-marketplace_pedido-erros_digitacao-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.008601720344068814, "vas_cancelamento": 0.3241648329665933, "portabilidade": 0.0029005801160232043, "atendimento_humano": 0.023704740948189636, "suporte_sem_sinal": 0.004000800160032006, "roaming_duvida": 0.20784156831366274, "troca_numero": 0.002000400080016003, "plano_troca": 0.0011002200440088019, "conta_explicacao": 0.011002200440088017, "parceiros_ofertas": 0.003800760152030406, "conta_segunda_via": 0.0011002200440088019, "seguranca_perda_roubo": 0.0017003400680136026, "recarga_nao_creditada": 0.03170634126825365, "vas_contratacao": 0.0011002200440088019, "marketplace_pedido": 0.355871174234847, "sem_correspondencia": 0.019403880776155232}, "confidence": 0.4477, "input_tokens": 285, "latency_ms": 162.90370699999812} +{"id": "g0184-marketplace_pedido-erros_digitacao-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0486, "marketplace_pedido": 0.4549, "marketplace_compra": 0.3752, "sem_correspondencia": 0.1213}, "confidence": 0.1856, "input_tokens": 136, "latency_ms": 92.73749300001555} +{"id": "g0184-marketplace_pedido-erros_digitacao-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"negociacao_religacao": 0.006999300069993003, "plano_consulta": 0.006399360063993603, "suporte_sem_sinal": 0.06909309069093092, "conta_segunda_via": 0.004099590040995901, "marketplace_pedido": 0.44085591440855926, "parceiros_ofertas": 0.004299570042995702, "recarga_saldo": 0.011498850114988503, "suporte_configuracao": 0.004299570042995702, "marketplace_compra": 0.0041995800419958014, "plano_nova_linha": 0.07259274072592742, "atendimento_humano": 0.14188581141885814, "sem_correspondencia": 0.23377662233776628}, "confidence": 0.3708, "input_tokens": 280, "latency_ms": 158.69569600005207} +{"id": "g0184-marketplace_pedido-erros_digitacao-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"suporte_chip_esim": 0.0012999961000117, "recarga_saldo": 9.99997000009e-07, "recarga_realizar": 0.0002999991000027, "bonus_nao_recebido": 9.99997000009e-07, "parceiros_ofertas": 9.99997000009e-07, "marketplace_pedido": 0.9977970066089802, "marketplace_compra": 0.0004999985000045, "sem_correspondencia": 9.999970000090001e-05}, "confidence": 0.9911, "input_tokens": 226, "latency_ms": 133.49010000001726} +{"id": "g0184-marketplace_pedido-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.009399999999999999, "conta_contestacao": 0.009699999999999999, "cancelamento_linha": 0.42309999999999987, "portabilidade": 0.023599999999999993, "suporte_chip_esim": 0.009299999999999998, "parceiros_ofertas": 0.008699999999999998, "internet_consumo": 0.26799999999999996, "beneficios_consulta": 0.008699999999999998, "suporte_sem_sinal": 0.06319999999999999, "roaming_pacote": 0.008699999999999998, "marketplace_compra": 0.008699999999999998, "sem_correspondencia": 0.15889999999999999}, "confidence": 0.3685, "input_tokens": 290, "latency_ms": 162.00937099995372} +{"id": "g0184-marketplace_pedido-erros_digitacao-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.00010000000000000002, "marketplace_pedido": 0.9990000000000001, "marketplace_compra": 0.0004000000000000001, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.9935, "input_tokens": 131, "latency_ms": 92.4664679999978} +{"id": "g0184-marketplace_pedido-erros_digitacao-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0377962203779622, "vas_consulta": 0.0047995200479952005, "suporte_configuracao": 0.007499250074992501, "beneficios_consulta": 0.004399560043995601, "suporte_chip_esim": 0.0057994200579942, "plano_consulta": 0.005699430056994301, "plano_nova_linha": 0.004299570042995701, "cancelamento_linha": 0.0044995500449955, "suporte_sem_sinal": 0.0044995500449955, "marketplace_pedido": 0.15728427157284272, "marketplace_compra": 0.009899010098990102, "desconto_retencao": 0.004299570042995701, "conta_debito_automatico_digital": 0.0045995400459954, "internet_consumo": 0.0131986801319868, "parceiros_ofertas": 0.004299570042995701, "sem_correspondencia": 0.7271272872712728}, "confidence": 0.6255, "input_tokens": 288, "latency_ms": 163.12987499998144} +{"id": "g0184-marketplace_pedido-erros_digitacao-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.001999800019998, "marketplace_pedido": 0.7967203279672033, "marketplace_compra": 0.20017998200179982, "sem_correspondencia": 0.0010998900109989002}, "confidence": 0.6229, "input_tokens": 132, "latency_ms": 91.64551000003485} +{"id": "g0184-marketplace_pedido-erros_digitacao-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.6035207041408283, "plano_nova_linha": 0.002500500100020004, "desconto_retencao": 0.022604520904180837, "recarga_saldo": 0.08571714342868575, "plano_troca": 0.0032006401280256056, "roaming_duvida": 0.008401680336067214, "parceiros_ofertas": 0.0022004400880176037, "recarga_realizar": 0.08581716343268654, "bonus_nao_recebido": 0.020804160832166435, "negociacao_divida": 0.002000400080016003, "marketplace_compra": 0.01800360072014403, "recarga_nao_creditada": 0.09651930386077216, "marketplace_pedido": 0.028105621124224846, "conta_vencimento": 0.003000600120024005, "conta_segunda_via": 0.002300460092018404, "sem_correspondencia": 0.015303060612122426}, "confidence": 0.464, "input_tokens": 292, "latency_ms": 165.55114999999887} +{"id": "g0184-marketplace_pedido-erros_digitacao-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0031, "plano_troca": 0.0022, "vas_consulta": 0.0942, "marketplace_compra": 0.0163, "conta_explicacao": 0.0173, "roaming_pacote": 0.0017, "marketplace_pedido": 0.8517, "sem_correspondencia": 0.0135}, "confidence": 0.713, "input_tokens": 208, "latency_ms": 134.30207099997915} +{"id": "g0184-marketplace_pedido-erros_digitacao-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.0011001100110011, "marketplace_compra": 0.0563056305630563, "seguranca_perda_roubo": 0.0441044104410441, "cadastro_atualizacao": 0.0011001100110011, "conta_pagamento_confirmacao": 0.0011001100110011, "suporte_configuracao": 0.001000100010001, "plano_consulta": 0.001000100010001, "reclamacao_atendimento": 0.0543054305430543, "parceiros_ofertas": 0.0021002100210020997, "conta_contestacao": 0.0011001100110011, "plano_troca": 0.3627362736273627, "recarga_realizar": 0.002000200020002, "roaming_cobranca": 0.001000100010001, "marketplace_pedido": 0.46404640464046404, "internet_consumo": 0.001000100010001, "sem_correspondencia": 0.006000600060006}, "confidence": 0.5324, "input_tokens": 289, "latency_ms": 188.7452390000135} +{"id": "g0186-marketplace_pedido-emocional-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.5772577257725773, "beneficios_consulta": 0.0015001500150015, "seguranca_perda_roubo": 0.0016001600160016, "marketplace_compra": 0.0032003200320032, "cancelamento_linha": 0.058005800580058005, "internet_consumo": 0.2846284628462846, "suporte_sem_sinal": 0.0033003300330033, "conta_explicacao": 0.011201120112011199, "recarga_realizar": 0.0015001500150015, "parceiros_ofertas": 0.0015001500150015, "bonus_nao_recebido": 0.0018001800180017999, "plano_consulta": 0.0036003600360035998, "seguranca_fraude": 0.0016001600160016, "roaming_duvida": 0.0364036403640364, "marketplace_pedido": 0.0069006900690069, "sem_correspondencia": 0.006000600060006}, "confidence": 0.5689, "input_tokens": 297, "latency_ms": 200.6795869999678} +{"id": "g0186-marketplace_pedido-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9087091290870913, "parceiros_ofertas": 0.0027997200279972004, "marketplace_compra": 0.009099090090990901, "sem_correspondencia": 0.07939206079392061}, "confidence": 0.7496, "input_tokens": 133, "latency_ms": 110.57629300000826} +{"id": "g0186-marketplace_pedido-emocional-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.13648635136486353, "conta_debito_automatico_digital": 0.15918408159184083, "marketplace_pedido": 0.18988101189881013, "parceiros_ofertas": 0.0053994600539946005, "portabilidade": 0.006799320067993201, "roaming_pacote": 0.0052994700529947, "plano_consulta": 0.005599440055994401, "bonus_nao_recebido": 0.0052994700529947, "marketplace_compra": 0.30986901309869014, "internet_problema_conexao": 0.104989501049895, "suporte_chip_esim": 0.0053994600539946005, "conta_explicacao": 0.007999200079992, "plano_troca": 0.0057994200579942, "beneficios_consulta": 0.0053994600539946005, "roaming_duvida": 0.006799320067993201, "sem_correspondencia": 0.03979602039796021}, "confidence": 0.31, "input_tokens": 296, "latency_ms": 201.77393300002677} +{"id": "g0186-marketplace_pedido-emocional-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.04559544045595441, "marketplace_pedido": 0.9005099490050995, "parceiros_ofertas": 0.0065993400659934, "sem_correspondencia": 0.047295270472952705}, "confidence": 0.7025, "input_tokens": 141, "latency_ms": 119.83583699998235} +{"id": "g0186-marketplace_pedido-emocional-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.6134, "recarga_realizar": 0.0071, "fidelidade_resgate": 0.2194, "parceiros_ofertas": 0.1207, "marketplace_pedido": 0.0169, "marketplace_compra": 0.008, "cancelamento_linha": 0.0072, "sem_correspondencia": 0.0073}, "confidence": 0.4701, "input_tokens": 215, "latency_ms": 166.33070699998598} +{"id": "g0186-marketplace_pedido-emocional-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9644964496449645, "marketplace_compra": 0.0178017801780178, "parceiros_ofertas": 0.0034003400340034003, "sem_correspondencia": 0.014301430143014302}, "confidence": 0.8651, "input_tokens": 142, "latency_ms": 116.15930300001764} +{"id": "g0186-marketplace_pedido-emocional-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_nao_creditada": 0.00029997000299970003, "marketplace_pedido": 0.8557144285571443, "parceiros_ofertas": 0.0006999300069993001, "internet_pacote_adicional": 0.001999800019998, "desconto_retencao": 0.0007999200079992001, "seguranca_fraude": 0.014798520147985203, "roaming_duvida": 0.019898010198980104, "plano_nova_linha": 0.00029997000299970003, "conta_vencimento": 0.06319368063193681, "recarga_realizar": 0.00029997000299970003, "marketplace_compra": 0.0034996500349965005, "sem_correspondencia": 0.03849615038496151}, "confidence": 0.7491, "input_tokens": 287, "latency_ms": 209.48292700001048} +{"id": "g0186-marketplace_pedido-emocional-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.007998400319936014, "suporte_sem_sinal": 0.2516496700659868, "seguranca_fraude": 0.23635272945410923, "roaming_duvida": 0.04569086182763448, "roaming_pacote": 0.008098380323935214, "marketplace_pedido": 0.18286342731453714, "marketplace_compra": 0.01739652069586083, "conta_vencimento": 0.008198360327934416, "recarga_realizar": 0.010297940411917618, "parceiros_ofertas": 0.008098380323935214, "recarga_saldo": 0.008098380323935214, "sem_correspondencia": 0.215256948610278}, "confidence": 0.2826, "input_tokens": 282, "latency_ms": 190.24332899999763} +{"id": "g0186-marketplace_pedido-emocional-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"conta_vencimento": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "seguranca_fraude": 9.99993000049e-07, "marketplace_pedido": 0.999993000049, "marketplace_compra": 9.99993000049e-07, "recarga_realizar": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 148.35835399998132} +{"id": "g0186-marketplace_pedido-emocional-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.8834883488348836, "parceiros_ofertas": 0.0061006100610061014, "marketplace_compra": 0.0375037503750375, "sem_correspondencia": 0.07290729072907293}, "confidence": 0.6719, "input_tokens": 139, "latency_ms": 122.87604499999816} +{"id": "g0186-marketplace_pedido-emocional-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.00020000000000000004, "marketplace_pedido": 0.9992000000000001, "marketplace_compra": 0.00030000000000000003, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9946, "input_tokens": 140, "latency_ms": 113.16636600002994} +{"id": "g0186-marketplace_pedido-emocional-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"marketplace_compra": 0.243, "conta_debito_automatico_digital": 0.0537, "plano_consulta": 0.5662, "reclamacao_atendimento": 0.0248, "parceiros_ofertas": 0.024, "marketplace_pedido": 0.0223, "portabilidade": 0.0157, "sem_correspondencia": 0.0503}, "confidence": 0.3728, "input_tokens": 232, "latency_ms": 157.91210900005126} +{"id": "g0187-marketplace_pedido-longo_contexto-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 227, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_explicacao": 0.0336033603360336, "reclamacao_atendimento": 0.3132313231323132, "suporte_sem_sinal": 0.03300330033003301, "vas_consulta": 0.028502850285028504, "troca_numero": 0.029702970297029705, "vas_cancelamento": 0.028902890289028902, "parceiros_ofertas": 0.028502850285028504, "portabilidade": 0.039603960396039604, "internet_consumo": 0.028502850285028504, "negociacao_divida": 0.0269026902690269, "marketplace_pedido": 0.24902490249024903, "marketplace_compra": 0.029902990299029902, "fidelidade_pontos": 0.029602960296029605, "conta_debito_automatico_digital": 0.031103110311031103, "suporte_chip_esim": 0.0305030503050305, "sem_correspondencia": 0.039403940394039404}, "confidence": 0.198, "input_tokens": 326, "latency_ms": 218.15443799999912} +{"id": "g0187-marketplace_pedido-longo_contexto-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 216, "length_bucket": "longo"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_compra": 0.004, "parceiros_ofertas": 0.8819, "marketplace_pedido": 0.1129, "sem_correspondencia": 0.0012}, "confidence": 0.7207, "input_tokens": 171, "latency_ms": 115.53169300003674} +{"id": "g0187-marketplace_pedido-longo_contexto-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9934, "parceiros_ofertas": 0.0018, "marketplace_compra": 0.0028, "sem_correspondencia": 0.002}, "confidence": 0.9662, "input_tokens": 158, "latency_ms": 112.54921500000137} +{"id": "g0187-marketplace_pedido-longo_contexto-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"parceiros_ofertas": 0.0016001600160016, "reclamacao_atendimento": 0.0183018301830183, "internet_problema_conexao": 0.0009000900090008999, "conta_explicacao": 0.0012001200120011998, "cancelamento_linha": 0.8954895489548954, "marketplace_compra": 0.0476047604760476, "beneficios_consulta": 0.0007000700070006999, "fidelidade_pontos": 0.0007000700070006999, "suporte_sem_sinal": 0.0056005600560055996, "marketplace_pedido": 0.0051005100510051, "recarga_nao_creditada": 0.0007000700070006999, "sem_correspondencia": 0.0221022102210221}, "confidence": 0.7995, "input_tokens": 304, "latency_ms": 189.5563379999885} +{"id": "g0187-marketplace_pedido-longo_contexto-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_explicacao": 0.1567, "internet_consumo": 0.0057, "recarga_saldo": 0.0027, "marketplace_pedido": 0.0222, "internet_problema_conexao": 0.0303, "beneficios_consulta": 0.0028, "vas_consulta": 0.0029, "marketplace_compra": 0.095, "parceiros_ofertas": 0.0029, "internet_pacote_adicional": 0.0027, "seguranca_fraude": 0.651, "sem_correspondencia": 0.0251}, "confidence": 0.5217, "input_tokens": 308, "latency_ms": 191.30167800000208} +{"id": "g0187-marketplace_pedido-longo_contexto-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.004, "internet_pacote_adicional": 0.0008, "seguranca_perda_roubo": 0.0044, "marketplace_pedido": 0.9217, "vas_consulta": 0.0007, "marketplace_compra": 0.0082, "parceiros_ofertas": 0.0008, "conta_pagamento_confirmacao": 0.0008, "bonus_nao_recebido": 0.0029, "conta_contestacao": 0.0008, "recarga_saldo": 0.0007, "sem_correspondencia": 0.0542}, "confidence": 0.8518, "input_tokens": 310, "latency_ms": 194.59075900005018} +{"id": "g0187-marketplace_pedido-longo_contexto-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 162, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.11071107110711072, "marketplace_compra": 0.1644164416441644, "parceiros_ofertas": 0.0556055605560556, "sem_correspondencia": 0.6692669266926693}, "confidence": 0.3003, "input_tokens": 162, "latency_ms": 112.28758900000457} +{"id": "g0187-marketplace_pedido-longo_contexto-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.3376, "marketplace_pedido": 0.4374, "parceiros_ofertas": 0.0331, "sem_correspondencia": 0.1919}, "confidence": 0.1648, "input_tokens": 159, "latency_ms": 113.23560700003554} +{"id": "g0187-marketplace_pedido-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"plano_nova_linha": 0.014597080583883223, "parceiros_ofertas": 0.00599880023995201, "vas_consulta": 0.023495300939812037, "fidelidade_resgate": 0.0018996200759848032, "vas_contratacao": 0.001799640071985603, "marketplace_compra": 0.013797240551889621, "roaming_cobranca": 0.0031993601279744054, "cadastro_atualizacao": 0.0018996200759848032, "reclamacao_atendimento": 0.0020995800839832034, "negociacao_divida": 0.0018996200759848032, "portabilidade": 0.9169166166766647, "sem_correspondencia": 0.012397520495900819}, "confidence": 0.8185, "input_tokens": 305, "latency_ms": 194.89592700000458} +{"id": "g0187-marketplace_pedido-longo_contexto-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 165, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.1196, "vas_cancelamento": 0.0405, "roaming_duvida": 0.0163, "conta_segunda_via": 0.0063, "desconto_retencao": 0.0063, "suporte_configuracao": 0.0079, "conta_contestacao": 0.0062, "recarga_saldo": 0.0401, "parceiros_ofertas": 0.0067, "roaming_cobranca": 0.0086, "negociacao_divida": 0.0067, "vas_consulta": 0.008, "marketplace_compra": 0.0063, "internet_pacote_adicional": 0.0062, "marketplace_pedido": 0.459, "sem_correspondencia": 0.2553}, "confidence": 0.4123, "input_tokens": 318, "latency_ms": 201.82896299996855} +{"id": "g0187-marketplace_pedido-longo_contexto-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 152, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.44185581441855815, "parceiros_ofertas": 0.0572942705729427, "marketplace_pedido": 0.36536346365363465, "sem_correspondencia": 0.13548645135486453}, "confidence": 0.1608, "input_tokens": 155, "latency_ms": 112.18543400002545} +{"id": "g0187-marketplace_pedido-longo_contexto-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 200, "length_bucket": "longo"}, "pred": "negociacao_religacao", "probabilities": {"reclamacao_atendimento": 0.0003, "atendimento_humano": 0.0006, "desconto_retencao": 0.264, "cadastro_atualizacao": 0.0009, "cancelamento_linha": 0.0045, "internet_consumo": 0.0003, "parceiros_ofertas": 0.2416, "marketplace_pedido": 0.0027, "marketplace_compra": 0.0014, "conta_debito_automatico_digital": 0.0001, "portabilidade": 0.0003, "negociacao_religacao": 0.4789, "seguranca_perda_roubo": 0.0001, "vas_consulta": 0.0002, "roaming_pacote": 0.0001, "sem_correspondencia": 0.004}, "confidence": 0.5883, "input_tokens": 321, "latency_ms": 198.71565699997973} +{"id": "g0189-parceiros_ofertas-curto_neutro-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9997000299970004, "beneficios_consulta": 9.999000099990002e-05, "vas_contratacao": 9.999000099990002e-05, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9981, "input_tokens": 125, "latency_ms": 93.86751300002061} +{"id": "g0189-parceiros_ofertas-curto_neutro-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 9.999910000809993e-07, "marketplace_pedido": 9.999910000809993e-07, "cadastro_atualizacao": 9.999910000809993e-07, "beneficios_consulta": 0.00039999640003239974, "marketplace_compra": 9.999910000809993e-07, "vas_contratacao": 9.999910000809993e-07, "recarga_realizar": 9.999910000809993e-07, "conta_explicacao": 9.999910000809993e-07, "vas_consulta": 0.0014999865001214991, "parceiros_ofertas": 0.9980910171808455, "plano_nova_linha": 9.999910000809993e-07, "sem_correspondencia": 9.999910000809993e-07}, "confidence": 0.9939, "input_tokens": 276, "latency_ms": 172.54319699998177} +{"id": "g0189-parceiros_ofertas-curto_neutro-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"conta_debito_automatico_digital": 9.999999999999998e-05, "marketplace_pedido": 0.0003999999999999999, "fidelidade_resgate": 0.0004999999999999999, "vas_contratacao": 0.005199999999999999, "vas_cancelamento": 9.999999999999998e-05, "bonus_nao_recebido": 0.0003999999999999999, "reclamacao_atendimento": 9.999999999999998e-05, "marketplace_compra": 0.0004999999999999999, "beneficios_consulta": 0.06929999999999999, "cadastro_atualizacao": 9.999999999999998e-05, "desconto_retencao": 0.00019999999999999996, "conta_vencimento": 9.999999999999998e-05, "parceiros_ofertas": 0.9219999999999998, "plano_troca": 9.999999999999998e-05, "conta_segunda_via": 0.0005999999999999998, "sem_correspondencia": 0.0002999999999999999}, "confidence": 0.8863, "input_tokens": 284, "latency_ms": 181.14084600000524} +{"id": "g0189-parceiros_ofertas-curto_neutro-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_pacote": 9.99989000120999e-07, "cadastro_atualizacao": 9.99989000120999e-07, "internet_consumo": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "conta_explicacao": 9.99989000120999e-07, "parceiros_ofertas": 0.9999890001209989, "plano_nova_linha": 9.99989000120999e-07, "atendimento_humano": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 276, "latency_ms": 174.96864700001424} +{"id": "g0189-parceiros_ofertas-curto_neutro-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.0001, "parceiros_ofertas": 0.9997, "beneficios_consulta": 0.0001, "sem_correspondencia": 0.0001}, "confidence": 0.998, "input_tokens": 125, "latency_ms": 96.67531000002327} +{"id": "g0189-parceiros_ofertas-curto_neutro-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "vas_contratacao": 9.99993000049e-07, "parceiros_ofertas": 0.999993000049, "conta_segunda_via": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 140.0189560000058} +{"id": "g0189-parceiros_ofertas-curto_neutro-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.0014998500149985001, "seguranca_perda_roubo": 0.00019998000199980003, "marketplace_pedido": 0.007899210078992101, "marketplace_compra": 0.0017998200179982, "desconto_retencao": 0.00039996000399960006, "cadastro_atualizacao": 9.999000099990002e-05, "reclamacao_atendimento": 0.7894210578942106, "beneficios_consulta": 0.17538246175382463, "vas_contratacao": 0.0004999500049995, "suporte_chip_esim": 0.0006999300069993001, "negociacao_religacao": 0.0034996500349965005, "sem_correspondencia": 0.0185981401859814}, "confidence": 0.7345, "input_tokens": 276, "latency_ms": 174.36572299999398} +{"id": "g0189-parceiros_ofertas-curto_neutro-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.4732, "beneficios_consulta": 0.0026, "vas_contratacao": 0.0014, "sem_correspondencia": 0.5228}, "confidence": 0.482, "input_tokens": 126, "latency_ms": 94.11437199997863} +{"id": "g0189-parceiros_ofertas-curto_neutro-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 29, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9999970000090003, "beneficios_consulta": 9.999970000090002e-07, "vas_contratacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 124, "latency_ms": 96.53019299997823} +{"id": "g0189-parceiros_ofertas-curto_neutro-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 9.999930000490002e-07, "parceiros_ofertas": 0.9999930000490003, "beneficios_consulta": 9.999930000490002e-07, "roaming_duvida": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "cadastro_atualizacao": 9.999930000490002e-07, "marketplace_compra": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 208, "latency_ms": 143.3133949999501} +{"id": "g0189-parceiros_ofertas-curto_neutro-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9999890001209996, "fidelidade_pontos": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "troca_numero": 9.999890001209996e-07, "roaming_duvida": 9.999890001209996e-07, "atendimento_humano": 9.999890001209996e-07, "marketplace_pedido": 9.999890001209996e-07, "seguranca_perda_roubo": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "vas_contratacao": 9.999890001209996e-07, "marketplace_compra": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9998, "input_tokens": 281, "latency_ms": 177.5821250000149} +{"id": "g0189-parceiros_ofertas-curto_neutro-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9998980002039995, "beneficios_consulta": 9.999980000039998e-07, "vas_contratacao": 9.999980000039998e-07, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.999, "input_tokens": 124, "latency_ms": 92.94227899999896} +{"id": "g0190-parceiros_ofertas-informal_abreviado-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 9.999930000489998e-07, "marketplace_compra": 9.999930000489998e-07, "marketplace_pedido": 9.999930000489998e-07, "vas_contratacao": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "parceiros_ofertas": 0.9999930000489998, "troca_numero": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 197, "latency_ms": 131.11867099996743} +{"id": "g0190-parceiros_ofertas-informal_abreviado-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 1.0001890357277524e-06, "suporte_sem_sinal": 1.0001890357277524e-06, "cadastro_atualizacao": 1.0001890357277524e-06, "marketplace_pedido": 1.0001890357277524e-06, "fidelidade_pontos": 1.0001890357277524e-06, "vas_contratacao": 1.0001890357277524e-06, "portabilidade": 1.0001890357277524e-06, "marketplace_compra": 1.0001890357277524e-06, "vas_cancelamento": 1.0001890357277524e-06, "parceiros_ofertas": 0.9999889979206069, "plano_nova_linha": 1.0001890357277524e-06, "sem_correspondencia": 1.0001890357277524e-06}, "confidence": 0.9991, "input_tokens": 283, "latency_ms": 212.26823800003558} +{"id": "g0190-parceiros_ofertas-informal_abreviado-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.0004999500049995, "vas_contratacao": 0.6607339266073393, "parceiros_ofertas": 0.33206679332066796, "marketplace_pedido": 0.004399560043995601, "seguranca_perda_roubo": 9.999000099990002e-05, "vas_cancelamento": 0.0006999300069993001, "marketplace_compra": 0.0011998800119988001, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.6714, "input_tokens": 215, "latency_ms": 205.68841499999735} +{"id": "g0190-parceiros_ofertas-informal_abreviado-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "conta_segunda_via": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "parceiros_ofertas": 0.9999890001209989, "marketplace_pedido": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 266, "latency_ms": 250.50888100003021} +{"id": "g0190-parceiros_ofertas-informal_abreviado-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.0708141628325665, "recarga_saldo": 0.03740748149629926, "marketplace_pedido": 0.2059411882376475, "vas_contratacao": 0.046709341868373666, "conta_segunda_via": 0.035007001400280055, "conta_debito_automatico_digital": 0.03720744148829765, "beneficios_consulta": 0.17493498699739946, "sem_correspondencia": 0.3919783956791358}, "confidence": 0.1869, "input_tokens": 228, "latency_ms": 219.920223000031} +{"id": "g0190-parceiros_ofertas-informal_abreviado-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["vas_contratacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 9.99993000049e-07, "vas_contratacao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "parceiros_ofertas": 0.999993000049, "marketplace_pedido": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 287.4913420000098} +{"id": "g0190-parceiros_ofertas-informal_abreviado-06-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.997096718381683, "marketplace_pedido": 1.0000970094099127e-06, "marketplace_compra": 1.0000970094099127e-06, "internet_consumo": 1.0000970094099127e-06, "suporte_chip_esim": 0.00010000970094099128, "beneficios_consulta": 0.002500242523524782, "vas_contratacao": 0.00020001940188198256, "sem_correspondencia": 0.00010000970094099128}, "confidence": 0.9892, "input_tokens": 218, "latency_ms": 202.49681100000316} +{"id": "g0190-parceiros_ofertas-informal_abreviado-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 0.016903262329629614, "marketplace_pedido": 1.0001930372561902e-06, "vas_contratacao": 1.0001930372561902e-06, "recarga_saldo": 1.0001930372561902e-06, "parceiros_ofertas": 0.9821895625855789, "beneficios_consulta": 0.00010001930372561904, "conta_vencimento": 1.0001930372561902e-06, "internet_consumo": 1.0001930372561902e-06, "conta_explicacao": 1.0001930372561902e-06, "marketplace_compra": 0.0007001351260793332, "roaming_pacote": 1.0001930372561902e-06, "sem_correspondencia": 0.00010001930372561904}, "confidence": 0.9615, "input_tokens": 277, "latency_ms": 254.82713500002774} +{"id": "g0190-parceiros_ofertas-informal_abreviado-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "marketplace_pedido": 9.999890001209992e-07, "parceiros_ofertas": 0.9999890001209991, "desconto_retencao": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "internet_problema_conexao": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 277, "latency_ms": 253.6204350000162} +{"id": "g0190-parceiros_ofertas-informal_abreviado-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"roaming_cobranca": 1.0000950090258575e-06, "beneficios_consulta": 1.0000950090258575e-06, "bonus_nao_recebido": 0.9993949425195394, "marketplace_compra": 1.0000950090258575e-06, "parceiros_ofertas": 0.000400038003610343, "vas_contratacao": 1.0000950090258575e-06, "marketplace_pedido": 1.0000950090258575e-06, "sem_correspondencia": 0.0002000190018051715}, "confidence": 0.9965, "input_tokens": 215, "latency_ms": 185.04696700000522} +{"id": "g0190-parceiros_ofertas-informal_abreviado-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_troca": 0.0023999952000096, "marketplace_pedido": 0.000499999000002, "beneficios_consulta": 0.0016999966000067997, "reclamacao_atendimento": 9.999980000039998e-07, "conta_explicacao": 0.0002999994000012, "vas_contratacao": 0.9605980788038423, "parceiros_ofertas": 0.03249993500013, "suporte_sem_sinal": 9.999980000039998e-07, "marketplace_compra": 0.0006999986000027999, "negociacao_divida": 0.000499999000002, "negociacao_religacao": 0.000499999000002, "sem_correspondencia": 0.0002999994000012}, "confidence": 0.9207, "input_tokens": 281, "latency_ms": 191.42178900000317} +{"id": "g0190-parceiros_ofertas-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"vas_contratacao": 0.004300430043004301, "atendimento_humano": 0.013701370137013702, "marketplace_pedido": 0.06790679067906791, "bonus_nao_recebido": 0.0058005800580058, "marketplace_compra": 0.8693869386938693, "beneficios_consulta": 0.0097009700970097, "plano_consulta": 0.0084008400840084, "sem_correspondencia": 0.020802080208020803}, "confidence": 0.72, "input_tokens": 212, "latency_ms": 130.43421200001148} +{"id": "g0194-parceiros_ofertas-longo_contexto-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 160, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"marketplace_pedido": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "vas_contratacao": 9.99993000049e-07, "beneficios_consulta": 0.999993000049, "parceiros_ofertas": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 228, "latency_ms": 152.62873800003263} +{"id": "g0194-parceiros_ofertas-longo_contexto-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 9.999900000999991e-07, "parceiros_ofertas": 0.9998900010999892, "marketplace_pedido": 9.999900000999991e-07, "vas_cancelamento": 9.999900000999991e-07, "seguranca_perda_roubo": 9.999900000999991e-07, "conta_debito_automatico_digital": 9.999900000999991e-07, "recarga_realizar": 9.999900000999991e-07, "beneficios_consulta": 9.999900000999992e-05, "bonus_nao_recebido": 9.999900000999991e-07, "reclamacao_atendimento": 9.999900000999991e-07, "marketplace_compra": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9995, "input_tokens": 306, "latency_ms": 202.35110400000167} +{"id": "g0194-parceiros_ofertas-longo_contexto-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"internet_pacote_adicional": 0.0033, "atendimento_humano": 0.0061, "suporte_chip_esim": 0.0123, "conta_segunda_via": 0.0034, "vas_contratacao": 0.0028, "marketplace_pedido": 0.0526, "recarga_realizar": 0.0027, "recarga_nao_creditada": 0.015, "seguranca_perda_roubo": 0.0022, "marketplace_compra": 0.172, "beneficios_consulta": 0.0201, "negociacao_divida": 0.0009, "internet_problema_conexao": 0.0038, "parceiros_ofertas": 0.6038, "internet_consumo": 0.0042, "sem_correspondencia": 0.0948}, "confidence": 0.5142, "input_tokens": 312, "latency_ms": 198.2267690000299} +{"id": "g0194-parceiros_ofertas-longo_contexto-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 9.999930000489996e-07, "desconto_retencao": 0.14069901510689423, "plano_troca": 9.999930000489996e-07, "reclamacao_atendimento": 9.999930000489996e-07, "recarga_realizar": 9.999930000489996e-07, "vas_contratacao": 0.07359948480360637, "seguranca_perda_roubo": 9.999930000489997e-05, "atendimento_humano": 9.999930000489996e-07, "recarga_saldo": 9.999930000489996e-07, "parceiros_ofertas": 0.7807945344382589, "conta_contestacao": 9.999930000489997e-05, "marketplace_pedido": 0.0043999692002155985, "marketplace_compra": 9.999930000489997e-05, "negociacao_religacao": 9.999930000489997e-05, "beneficios_consulta": 9.999930000489996e-07, "sem_correspondencia": 9.999930000489997e-05}, "confidence": 0.751, "input_tokens": 312, "latency_ms": 194.30844599997954} +{"id": "g0194-parceiros_ofertas-longo_contexto-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"bonus_nao_recebido": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "parceiros_ofertas": 0.9999850002249969, "atendimento_humano": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "portabilidade": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 197.58623500001704} +{"id": "g0194-parceiros_ofertas-longo_contexto-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9997980004039994, "beneficios_consulta": 0.00019999960000080004, "vas_contratacao": 9.99998000004e-07, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9984, "input_tokens": 148, "latency_ms": 109.09938800000418} +{"id": "g0194-parceiros_ofertas-longo_contexto-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_explicacao": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "internet_pacote_adicional": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "negociacao_divida": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "parceiros_ofertas": 0.9999850002249969, "suporte_configuracao": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "seguranca_perda_roubo": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 194.27039400000012} +{"id": "g0194-parceiros_ofertas-longo_contexto-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "recarga_saldo": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "parceiros_ofertas": 0.9999890001209991, "vas_cancelamento": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 312, "latency_ms": 200.09583500001327} +{"id": "g0194-parceiros_ofertas-longo_contexto-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9997939600282453, "marketplace_compra": 1.0001940376433025e-06, "vas_contratacao": 1.0001940376433025e-06, "beneficios_consulta": 0.00020003880752866054, "internet_consumo": 1.0001940376433025e-06, "marketplace_pedido": 1.0001940376433025e-06, "recarga_nao_creditada": 1.0001940376433025e-06, "sem_correspondencia": 1.0001940376433025e-06}, "confidence": 0.9982, "input_tokens": 222, "latency_ms": 146.35800100001006} +{"id": "g0194-parceiros_ofertas-longo_contexto-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "beneficios_consulta": 0.999993000049, "marketplace_pedido": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "roaming_cobranca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 227, "latency_ms": 140.80429599999889} +{"id": "g0194-parceiros_ofertas-longo_contexto-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_segunda_via": 9.99993000049e-07, "marketplace_pedido": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "parceiros_ofertas": 0.999993000049, "vas_contratacao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 238, "latency_ms": 156.68283799999472} +{"id": "g0199-suporte_sem_sinal-regionalismo-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_saldo": 1.0000860073966358e-06, "plano_consulta": 1.0000860073966358e-06, "conta_debito_automatico_digital": 1.0000860073966358e-06, "suporte_sem_sinal": 0.9926853709419008, "suporte_configuracao": 1.0000860073966358e-06, "suporte_chip_esim": 1.0000860073966358e-06, "atendimento_humano": 1.0000860073966358e-06, "conta_explicacao": 1.0000860073966358e-06, "roaming_cobranca": 1.0000860073966358e-06, "conta_contestacao": 1.0000860073966358e-06, "reclamacao_atendimento": 1.0000860073966358e-06, "plano_nova_linha": 1.0000860073966358e-06, "negociacao_religacao": 1.0000860073966358e-06, "internet_problema_conexao": 0.007300627853995442, "internet_consumo": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.9841, "input_tokens": 303, "latency_ms": 189.67562700004237} +{"id": "g0199-suporte_sem_sinal-regionalismo-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 1.0001860346024358e-06, "conta_vencimento": 1.0001860346024358e-06, "vas_contratacao": 1.0001860346024358e-06, "vas_cancelamento": 1.0001860346024358e-06, "internet_pacote_adicional": 1.0001860346024358e-06, "internet_problema_conexao": 0.9984857183436117, "roaming_cobranca": 1.0001860346024358e-06, "suporte_chip_esim": 1.0001860346024358e-06, "suporte_sem_sinal": 1.0001860346024358e-06, "suporte_configuracao": 1.0001860346024358e-06, "plano_nova_linha": 1.0001860346024358e-06, "conta_debito_automatico_digital": 1.0001860346024358e-06, "troca_numero": 1.0001860346024358e-06, "negociacao_divida": 1.0001860346024358e-06, "conta_contestacao": 1.0001860346024358e-06, "sem_correspondencia": 0.0015002790519036539}, "confidence": 0.995, "input_tokens": 300, "latency_ms": 187.57411000001412} +{"id": "g0199-suporte_sem_sinal-regionalismo-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.005, "internet_problema_conexao": 0.9751, "suporte_sem_sinal": 0.0153, "sem_correspondencia": 0.0046}, "confidence": 0.899, "input_tokens": 147, "latency_ms": 103.32871099996055} +{"id": "g0199-suporte_sem_sinal-regionalismo-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.09130858300680264, "bonus_nao_recebido": 1.0000940088368305e-06, "suporte_configuracao": 1.0000940088368305e-06, "suporte_chip_esim": 1.0000940088368305e-06, "internet_problema_conexao": 0.9086854164291442, "negociacao_religacao": 1.0000940088368305e-06, "roaming_cobranca": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.8524, "input_tokens": 246, "latency_ms": 154.5569250000085} +{"id": "g0199-suporte_sem_sinal-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 9.99987000168998e-07, "plano_nova_linha": 9.99987000168998e-07, "roaming_pacote": 9.99987000168998e-07, "internet_problema_conexao": 0.9994870066689135, "conta_vencimento": 9.99987000168998e-07, "internet_consumo": 0.00039999480006759923, "conta_debito_automatico_digital": 9.99987000168998e-07, "vas_cancelamento": 9.99987000168998e-07, "atendimento_humano": 9.99987000168998e-07, "vas_contratacao": 9.99987000168998e-07, "suporte_configuracao": 9.999870001689981e-05, "recarga_saldo": 9.99987000168998e-07, "cancelamento_linha": 9.99987000168998e-07, "seguranca_fraude": 9.99987000168998e-07, "suporte_chip_esim": 9.99987000168998e-07, "sem_correspondencia": 9.99987000168998e-07}, "confidence": 0.9981, "input_tokens": 304, "latency_ms": 189.4750970000132} +{"id": "g0199-suporte_sem_sinal-regionalismo-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0002, "negociacao_religacao": 0.0001, "internet_problema_conexao": 0.9996, "sem_correspondencia": 0.0001}, "confidence": 0.9974, "input_tokens": 145, "latency_ms": 113.98933600003147} +{"id": "g0199-suporte_sem_sinal-regionalismo-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"cadastro_atualizacao": 1.0000870075696582e-06, "negociacao_religacao": 1.0000870075696582e-06, "suporte_sem_sinal": 1.0000870075696582e-06, "internet_pacote_adicional": 1.0000870075696582e-06, "internet_problema_conexao": 0.9917862854068301, "vas_consulta": 1.0000870075696582e-06, "conta_explicacao": 1.0000870075696582e-06, "suporte_chip_esim": 1.0000870075696582e-06, "vas_contratacao": 1.0000870075696582e-06, "recarga_saldo": 1.0000870075696582e-06, "plano_nova_linha": 1.0000870075696582e-06, "suporte_configuracao": 0.00010000870075696584, "atendimento_humano": 1.0000870075696582e-06, "internet_consumo": 0.008100704761314232, "troca_numero": 1.0000870075696582e-06, "sem_correspondencia": 1.0000870075696582e-06}, "confidence": 0.9819, "input_tokens": 299, "latency_ms": 191.10012900000584} +{"id": "g0199-suporte_sem_sinal-regionalismo-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.0005000000000000002, "atendimento_humano": 0.0006000000000000002, "fidelidade_resgate": 0.0005000000000000002, "suporte_chip_esim": 0.0005000000000000002, "negociacao_religacao": 0.0006000000000000002, "desconto_retencao": 0.0005000000000000002, "suporte_sem_sinal": 0.45510000000000017, "internet_problema_conexao": 0.5360000000000003, "vas_contratacao": 0.0005000000000000002, "suporte_configuracao": 0.0005000000000000002, "portabilidade": 0.0005000000000000002, "seguranca_perda_roubo": 0.0005000000000000002, "conta_explicacao": 0.0005000000000000002, "roaming_pacote": 0.0005000000000000002, "plano_troca": 0.0006000000000000002, "sem_correspondencia": 0.0021000000000000007}, "confidence": 0.727, "input_tokens": 303, "latency_ms": 181.60487600005126} +{"id": "g0199-suporte_sem_sinal-regionalismo-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 1.0001930372561902e-06, "suporte_chip_esim": 1.0001930372561902e-06, "negociacao_religacao": 1.0001930372561902e-06, "internet_problema_conexao": 0.9937918018177507, "conta_segunda_via": 1.0001930372561902e-06, "atendimento_humano": 1.0001930372561902e-06, "seguranca_fraude": 1.0001930372561902e-06, "suporte_sem_sinal": 0.00020003860745123809, "suporte_configuracao": 0.00010001930372561904, "seguranca_perda_roubo": 1.0001930372561902e-06, "vas_contratacao": 0.0053010230974578085, "sem_correspondencia": 0.0006001158223537141}, "confidence": 0.9826, "input_tokens": 290, "latency_ms": 171.67963800000052} +{"id": "g0199-suporte_sem_sinal-regionalismo-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.020300000000000002, "conta_explicacao": 0.00030000000000000003, "internet_problema_conexao": 0.9771000000000002, "negociacao_religacao": 0.00030000000000000003, "fidelidade_resgate": 0.00040000000000000013, "suporte_configuracao": 0.00030000000000000003, "suporte_chip_esim": 0.00030000000000000003, "sem_correspondencia": 0.0010000000000000002}, "confidence": 0.9416, "input_tokens": 244, "latency_ms": 148.09551700000156} +{"id": "g0199-suporte_sem_sinal-regionalismo-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.0029, "suporte_chip_esim": 0.001, "suporte_sem_sinal": 0.0206, "troca_numero": 0.0058, "suporte_configuracao": 0.0014, "recarga_saldo": 0.0009, "beneficios_consulta": 0.0009, "seguranca_perda_roubo": 0.001, "internet_problema_conexao": 0.9622, "reclamacao_atendimento": 0.0012, "negociacao_religacao": 0.0011, "sem_correspondencia": 0.001}, "confidence": 0.9107, "input_tokens": 288, "latency_ms": 167.40516900000557} +{"id": "g0199-suporte_sem_sinal-regionalismo-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0000930086498043e-06, "negociacao_religacao": 1.0000930086498043e-06, "negociacao_divida": 1.0000930086498043e-06, "internet_problema_conexao": 0.9999929993489394, "suporte_chip_esim": 1.0000930086498043e-06, "suporte_configuracao": 1.0000930086498043e-06, "conta_segunda_via": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9994, "input_tokens": 244, "latency_ms": 143.86008200000333} +{"id": "g0200-suporte_sem_sinal-emocional-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.8235, "internet_problema_conexao": 0.1722, "negociacao_religacao": 0.0021, "sem_correspondencia": 0.0022}, "confidence": 0.6471, "input_tokens": 141, "latency_ms": 104.1900950000354} +{"id": "g0200-suporte_sem_sinal-emocional-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.00010002940864614196, "suporte_chip_esim": 1.0002940864614194e-06, "negociacao_religacao": 1.0002940864614194e-06, "roaming_duvida": 0.00010002940864614196, "internet_problema_conexao": 0.999193762966312, "suporte_sem_sinal": 0.00010002940864614196, "negociacao_divida": 1.0002940864614194e-06, "conta_contestacao": 1.0002940864614194e-06, "vas_cancelamento": 1.0002940864614194e-06, "recarga_realizar": 1.0002940864614194e-06, "atendimento_humano": 0.00020005881729228393, "sem_correspondencia": 0.00030008822593842585}, "confidence": 0.9957, "input_tokens": 291, "latency_ms": 196.80502200003502} +{"id": "g0200-suporte_sem_sinal-emocional-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.00020001960192098824, "suporte_chip_esim": 0.00020001960192098824, "roaming_duvida": 0.0005000490048024706, "suporte_configuracao": 0.00010000980096049412, "internet_problema_conexao": 0.00010000980096049412, "vas_cancelamento": 1.0000980096049412e-06, "suporte_sem_sinal": 0.9988978919934153, "sem_correspondencia": 1.0000980096049412e-06}, "confidence": 0.9945, "input_tokens": 245, "latency_ms": 163.5838290000038} +{"id": "g0200-suporte_sem_sinal-emocional-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.014001400140014001, "internet_problema_conexao": 0.9850985098509851, "negociacao_religacao": 0.0003000300030003, "sem_correspondencia": 0.0006000600060006}, "confidence": 0.9408, "input_tokens": 145, "latency_ms": 101.43214300001091} +{"id": "g0200-suporte_sem_sinal-emocional-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.00020000000000000006, "internet_pacote_adicional": 0.0005000000000000001, "suporte_chip_esim": 0.00020000000000000006, "vas_contratacao": 0.00020000000000000006, "conta_pagamento_confirmacao": 0.00010000000000000003, "internet_problema_conexao": 0.7936000000000002, "suporte_sem_sinal": 0.00020000000000000006, "conta_contestacao": 0.00020000000000000006, "troca_numero": 0.0023000000000000004, "beneficios_consulta": 0.00020000000000000006, "suporte_configuracao": 0.00020000000000000006, "sem_correspondencia": 0.20210000000000006}, "confidence": 0.7838, "input_tokens": 282, "latency_ms": 167.926958999999} +{"id": "g0200-suporte_sem_sinal-emocional-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.00039996000399960006, "conta_segunda_via": 0.00029997000299970003, "negociacao_religacao": 0.00029997000299970003, "conta_vencimento": 0.00029997000299970003, "suporte_chip_esim": 0.9897010298970104, "internet_problema_conexao": 0.0008999100089991, "suporte_sem_sinal": 0.006899310068993101, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.9668, "input_tokens": 239, "latency_ms": 144.27311600002213} +{"id": "g0200-suporte_sem_sinal-emocional-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.005101530459137742, "fidelidade_pontos": 0.00020006001800540162, "recarga_realizar": 0.00020006001800540162, "negociacao_religacao": 0.0003000900270081024, "conta_explicacao": 0.0003000900270081024, "roaming_cobranca": 0.016404921476442933, "suporte_chip_esim": 0.0007002100630189057, "suporte_configuracao": 0.0003000900270081024, "internet_problema_conexao": 0.027608282484745422, "roaming_duvida": 0.0009002700810243073, "suporte_sem_sinal": 0.9468840652195658, "sem_correspondencia": 0.001100330099029709}, "confidence": 0.8887, "input_tokens": 291, "latency_ms": 169.09293099996603} +{"id": "g0200-suporte_sem_sinal-emocional-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0008, "cancelamento_linha": 0.0146, "suporte_sem_sinal": 0.0005, "negociacao_religacao": 0.0005, "internet_problema_conexao": 0.9817, "seguranca_perda_roubo": 0.0007, "suporte_chip_esim": 0.0006, "sem_correspondencia": 0.0006}, "confidence": 0.9485, "input_tokens": 231, "latency_ms": 150.133363000009} +{"id": "g0200-suporte_sem_sinal-emocional-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.00029997000299970003, "reclamacao_atendimento": 0.04459554044595541, "suporte_sem_sinal": 0.9076092390760924, "suporte_configuracao": 0.000999900009999, "plano_consulta": 0.00029997000299970003, "roaming_cobranca": 0.0004999500049995, "internet_problema_conexao": 0.0400959904009599, "fidelidade_pontos": 0.00029997000299970003, "bonus_nao_recebido": 0.00029997000299970003, "negociacao_religacao": 0.00029997000299970003, "suporte_chip_esim": 0.0005999400059994001, "sem_correspondencia": 0.0040995900409959}, "confidence": 0.837, "input_tokens": 288, "latency_ms": 170.23760199998605} +{"id": "g0200-suporte_sem_sinal-emocional-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9957, "suporte_sem_sinal": 0.0034, "negociacao_religacao": 0.0001, "sem_correspondencia": 0.0008}, "confidence": 0.9782, "input_tokens": 141, "latency_ms": 94.72713299999214} +{"id": "g0200-suporte_sem_sinal-emocional-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.0015000000000000002, "suporte_sem_sinal": 0.9983000000000001, "negociacao_religacao": 0.00010000000000000002, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9906, "input_tokens": 138, "latency_ms": 103.45121400001744} +{"id": "g0200-suporte_sem_sinal-emocional-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.054305430543054305, "internet_problema_conexao": 0.8570857085708571, "negociacao_religacao": 0.043704370437043706, "sem_correspondencia": 0.044904490449044904}, "confidence": 0.5913, "input_tokens": 145, "latency_ms": 101.90548999997873} +{"id": "g0201-suporte_sem_sinal-longo_contexto-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.08790879087908791, "portabilidade": 0.00010001000100010001, "suporte_configuracao": 0.00010001000100010001, "negociacao_religacao": 0.00010001000100010001, "suporte_chip_esim": 0.00010001000100010001, "internet_problema_conexao": 0.9114911491149115, "troca_numero": 0.00010001000100010001, "sem_correspondencia": 0.00010001000100010001}, "confidence": 0.8536, "input_tokens": 257, "latency_ms": 157.5799710000183} +{"id": "g0201-suporte_sem_sinal-longo_contexto-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 226, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 1.0000980096049412e-06, "suporte_sem_sinal": 0.9996979704010993, "internet_problema_conexao": 0.00030002940288148235, "sem_correspondencia": 1.0000980096049412e-06}, "confidence": 0.9973, "input_tokens": 181, "latency_ms": 114.59843000000092} +{"id": "g0201-suporte_sem_sinal-longo_contexto-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "suporte_chip_esim", "probabilities": {"internet_problema_conexao": 0.33623362336233625, "suporte_configuracao": 0.023302330233023305, "cadastro_atualizacao": 0.0186018601860186, "suporte_chip_esim": 0.5518551855185518, "negociacao_religacao": 0.017501750175017504, "fidelidade_pontos": 0.018401840184018404, "suporte_sem_sinal": 0.017101710171017102, "sem_correspondencia": 0.017001700170017005}, "confidence": 0.452, "input_tokens": 270, "latency_ms": 174.15992399998004} +{"id": "g0201-suporte_sem_sinal-longo_contexto-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.999000099990001, "negociacao_religacao": 9.999000099990002e-05, "suporte_sem_sinal": 0.0007999200079992001, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9943, "input_tokens": 171, "latency_ms": 109.8145050000312} +{"id": "g0201-suporte_sem_sinal-longo_contexto-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 218, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.00019998000199980003, "suporte_sem_sinal": 0.016798320167983202, "suporte_chip_esim": 0.00019998000199980003, "vas_cancelamento": 0.00019998000199980003, "marketplace_compra": 0.00019998000199980003, "internet_problema_conexao": 0.982001799820018, "negociacao_religacao": 0.00019998000199980003, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9539, "input_tokens": 268, "latency_ms": 166.19276000000127} +{"id": "g0201-suporte_sem_sinal-longo_contexto-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 254, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0091, "negociacao_religacao": 0.0044, "internet_problema_conexao": 0.9814, "sem_correspondencia": 0.0051}, "confidence": 0.9191, "input_tokens": 178, "latency_ms": 117.11759999997184} +{"id": "g0201-suporte_sem_sinal-longo_contexto-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 216, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"atendimento_humano": 0.06881376275255052, "marketplace_pedido": 0.0009001800360072014, "recarga_saldo": 0.0009001800360072014, "roaming_duvida": 0.0022004400880176037, "suporte_chip_esim": 0.0009001800360072014, "seguranca_fraude": 0.0009001800360072014, "conta_explicacao": 0.0008001600320064014, "negociacao_religacao": 0.0009001800360072014, "suporte_sem_sinal": 0.0008001600320064014, "vas_contratacao": 0.0009001800360072014, "conta_debito_automatico_digital": 0.0009001800360072014, "internet_problema_conexao": 0.9058811762352471, "parceiros_ofertas": 0.0009001800360072014, "plano_consulta": 0.0009001800360072014, "suporte_configuracao": 0.01260252050410082, "sem_correspondencia": 0.0008001600320064014}, "confidence": 0.8496, "input_tokens": 326, "latency_ms": 185.86550899999565} +{"id": "g0201-suporte_sem_sinal-longo_contexto-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 209, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.00040004000400040005, "internet_problema_conexao": 0.8627862786278628, "suporte_sem_sinal": 0.13651365136513652, "sem_correspondencia": 0.0003000300030003}, "confidence": 0.7079, "input_tokens": 174, "latency_ms": 112.36675700001797} +{"id": "g0201-suporte_sem_sinal-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 224, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.0035996400359964, "internet_problema_conexao": 0.9857014298570144, "suporte_configuracao": 0.0047995200479952005, "sem_correspondencia": 0.0058994100589941}, "confidence": 0.935, "input_tokens": 174, "latency_ms": 115.82811199997423} +{"id": "g0201-suporte_sem_sinal-longo_contexto-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 216, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"troca_numero": 0.0004, "suporte_configuracao": 0.0004, "suporte_chip_esim": 0.0002, "negociacao_religacao": 0.0002, "suporte_sem_sinal": 0.0348, "roaming_pacote": 0.0002, "internet_problema_conexao": 0.9636, "sem_correspondencia": 0.0002}, "confidence": 0.9204, "input_tokens": 252, "latency_ms": 153.16660700000284} +{"id": "g0201-suporte_sem_sinal-longo_contexto-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"marketplace_pedido": 0.0005000500050005002, "troca_numero": 0.0013001300130013002, "fidelidade_resgate": 0.0010001000100010003, "parceiros_ofertas": 0.0005000500050005002, "roaming_pacote": 0.0009000900090009002, "suporte_configuracao": 0.0005000500050005002, "plano_nova_linha": 0.0005000500050005002, "suporte_sem_sinal": 0.0005000500050005002, "internet_problema_conexao": 0.9927992799279929, "negociacao_religacao": 0.0005000500050005002, "suporte_chip_esim": 0.0005000500050005002, "sem_correspondencia": 0.0005000500050005002}, "confidence": 0.9759, "input_tokens": 304, "latency_ms": 171.03157899998678} +{"id": "g0201-suporte_sem_sinal-longo_contexto-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9927960288158847, "suporte_sem_sinal": 0.006299974800100799, "conta_vencimento": 9.999960000159999e-05, "negociacao_religacao": 9.999960000159999e-07, "recarga_realizar": 9.999960000159999e-07, "parceiros_ofertas": 9.999960000159999e-07, "suporte_configuracao": 0.00039999840000639995, "suporte_chip_esim": 9.999960000159999e-05, "fidelidade_pontos": 9.999960000159999e-05, "reclamacao_atendimento": 9.999960000159999e-05, "conta_debito_automatico_digital": 9.999960000159999e-07, "sem_correspondencia": 9.999960000159999e-05}, "confidence": 0.9809, "input_tokens": 327, "latency_ms": 193.5104830000114} +{"id": "g0203-suporte_configuracao-curto_neutro-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "reclamacao_atendimento": 1.0000890079217048e-06, "seguranca_fraude": 1.0000890079217048e-06, "conta_explicacao": 1.0000890079217048e-06, "internet_problema_conexao": 1.0000890079217048e-06, "parceiros_ofertas": 1.0000890079217048e-06, "marketplace_compra": 1.0000890079217048e-06, "internet_pacote_adicional": 1.0000890079217048e-06, "suporte_configuracao": 0.9999889990209128, "suporte_sem_sinal": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9996, "input_tokens": 282, "latency_ms": 173.45411399998056} +{"id": "g0203-suporte_configuracao-curto_neutro-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 9.999890001209994e-07, "seguranca_fraude": 9.999890001209994e-07, "seguranca_perda_roubo": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "suporte_configuracao": 0.9999890001209993, "desconto_retencao": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 275, "latency_ms": 167.99217400000543} +{"id": "g0203-suporte_configuracao-curto_neutro-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 9.999930000489998e-05, "suporte_chip_esim": 0.0002999979000146999, "internet_problema_conexao": 0.00019999860000979996, "plano_consulta": 9.999930000489998e-07, "suporte_sem_sinal": 9.999930000489998e-07, "seguranca_fraude": 0.0002999979000146999, "conta_explicacao": 9.999930000489998e-07, "reclamacao_atendimento": 9.999930000489998e-07, "internet_consumo": 9.999930000489998e-07, "suporte_configuracao": 0.9990930063489557, "internet_pacote_adicional": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 0.9964, "input_tokens": 288, "latency_ms": 222.61094800001047} +{"id": "g0203-suporte_configuracao-curto_neutro-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.00020004000800160035, "conta_explicacao": 0.00020004000800160035, "conta_segunda_via": 0.00020004000800160035, "suporte_sem_sinal": 0.00020004000800160035, "suporte_chip_esim": 0.0004000800160032007, "conta_vencimento": 0.00020004000800160035, "internet_problema_conexao": 0.005401080216043209, "seguranca_fraude": 0.00020004000800160035, "conta_debito_automatico_digital": 0.00020004000800160035, "roaming_duvida": 0.00020004000800160035, "seguranca_perda_roubo": 0.00020004000800160035, "conta_contestacao": 0.00020004000800160035, "suporte_configuracao": 0.9915983196639329, "recarga_nao_creditada": 0.00020004000800160035, "parceiros_ofertas": 0.00020004000800160035, "sem_correspondencia": 0.00020004000800160035}, "confidence": 0.977, "input_tokens": 289, "latency_ms": 270.7711610000274} +{"id": "g0203-suporte_configuracao-curto_neutro-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 9.99997000009e-07, "roaming_duvida": 0.0002999991000027, "plano_nova_linha": 0.0006999979000063, "portabilidade": 9.999970000090001e-05, "vas_consulta": 0.00039999880000360003, "suporte_chip_esim": 9.999970000090001e-05, "bonus_nao_recebido": 9.99997000009e-07, "troca_numero": 9.99997000009e-07, "internet_problema_conexao": 0.0245999262002214, "suporte_sem_sinal": 9.999970000090001e-05, "suporte_configuracao": 0.9735970792087624, "sem_correspondencia": 9.999970000090001e-05}, "confidence": 0.947, "input_tokens": 270, "latency_ms": 248.9170420000164} +{"id": "g0203-suporte_configuracao-curto_neutro-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 9.999980000039998e-07, "suporte_configuracao": 0.9996980006039987, "suporte_chip_esim": 0.0002999994000012, "sem_correspondencia": 9.999980000039998e-07}, "confidence": 0.9977, "input_tokens": 142, "latency_ms": 141.84286500000098} +{"id": "g0203-suporte_configuracao-curto_neutro-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 1.0000970094099127e-06, "suporte_chip_esim": 1.0000970094099127e-06, "suporte_configuracao": 0.9999969997089718, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9989, "input_tokens": 142, "latency_ms": 142.4423540000248} +{"id": "g0203-suporte_configuracao-curto_neutro-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_segunda_via": 0.0010001000100010003, "beneficios_consulta": 0.00020002000200020005, "roaming_pacote": 0.005100510051005101, "suporte_sem_sinal": 0.0004000400040004001, "suporte_configuracao": 0.9776977697769779, "negociacao_divida": 0.00010001000100010003, "seguranca_perda_roubo": 0.0004000400040004001, "portabilidade": 0.0025002500250025004, "internet_problema_conexao": 0.005300530053005301, "internet_consumo": 0.0019001900190019005, "fidelidade_resgate": 0.00020002000200020005, "plano_consulta": 0.00010001000100010003, "suporte_chip_esim": 0.004700470047004701, "conta_pagamento_confirmacao": 0.00010001000100010003, "seguranca_fraude": 0.00010001000100010003, "sem_correspondencia": 0.00020002000200020005}, "confidence": 0.9452, "input_tokens": 287, "latency_ms": 266.4511270000389} +{"id": "g0203-suporte_configuracao-curto_neutro-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.00019998000199980003, "suporte_chip_esim": 9.999000099990002e-05, "reclamacao_atendimento": 9.999000099990002e-05, "conta_contestacao": 9.999000099990002e-05, "suporte_configuracao": 0.9992000799920008, "bonus_nao_recebido": 9.999000099990002e-05, "suporte_sem_sinal": 9.999000099990002e-05, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9966, "input_tokens": 239, "latency_ms": 225.913343000002} +{"id": "g0203-suporte_configuracao-curto_neutro-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_nova_linha": 9.99997000009e-07, "suporte_configuracao": 0.9973970078089766, "suporte_chip_esim": 9.999970000090001e-05, "recarga_realizar": 9.99997000009e-07, "internet_pacote_adicional": 0.00019999940000180001, "suporte_sem_sinal": 9.99997000009e-07, "internet_problema_conexao": 0.0021999934000198, "sem_correspondencia": 9.999970000090001e-05}, "confidence": 0.9905, "input_tokens": 224, "latency_ms": 209.9245500000393} +{"id": "g0203-suporte_configuracao-curto_neutro-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 1.000191036487969e-06, "internet_pacote_adicional": 1.000191036487969e-06, "fidelidade_resgate": 1.000191036487969e-06, "marketplace_pedido": 1.000191036487969e-06, "suporte_configuracao": 0.9996909409697251, "bonus_nao_recebido": 1.000191036487969e-06, "vas_consulta": 1.000191036487969e-06, "suporte_chip_esim": 0.00010001910364879691, "plano_troca": 1.000191036487969e-06, "internet_problema_conexao": 0.00020003820729759382, "beneficios_consulta": 1.000191036487969e-06, "sem_correspondencia": 1.000191036487969e-06}, "confidence": 0.9981, "input_tokens": 280, "latency_ms": 256.1809320000066} +{"id": "g0203-suporte_configuracao-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.026297370262973702, "suporte_sem_sinal": 0.09949005099490052, "suporte_chip_esim": 0.41775822417758224, "sem_correspondencia": 0.4564543545645436}, "confidence": 0.2442, "input_tokens": 138, "latency_ms": 138.80847900003346} +{"id": "g0204-suporte_configuracao-informal_abreviado-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9980991919816099, "suporte_chip_esim": 0.000199979802039994, "portabilidade": 9.998990101999698e-07, "cadastro_atualizacao": 0.000199979802039994, "suporte_sem_sinal": 0.000199979802039994, "roaming_cobranca": 9.9989901019997e-05, "internet_problema_conexao": 9.9989901019997e-05, "sem_correspondencia": 0.001099888911219967}, "confidence": 0.9924, "input_tokens": 225, "latency_ms": 210.49775799997406} +{"id": "g0204-suporte_configuracao-informal_abreviado-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_consulta": 1.0002880829678945e-06, "beneficios_consulta": 1.0002880829678945e-06, "suporte_sem_sinal": 1.0002880829678945e-06, "conta_debito_automatico_digital": 1.0002880829678945e-06, "recarga_nao_creditada": 1.0002880829678945e-06, "suporte_configuracao": 0.9971871899106941, "suporte_chip_esim": 0.00020005761659357894, "internet_problema_conexao": 0.002400691399122947, "recarga_realizar": 1.0002880829678945e-06, "vas_consulta": 1.0002880829678945e-06, "cadastro_atualizacao": 1.0002880829678945e-06, "seguranca_fraude": 0.00020005761659357894, "roaming_duvida": 1.0002880829678945e-06, "portabilidade": 1.0002880829678945e-06, "conta_segunda_via": 1.0002880829678945e-06, "sem_correspondencia": 1.0002880829678945e-06}, "confidence": 0.9912, "input_tokens": 291, "latency_ms": 265.8424399999717} +{"id": "g0204-suporte_configuracao-informal_abreviado-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9999929993489393, "suporte_sem_sinal": 1.000093008649804e-06, "portabilidade": 1.000093008649804e-06, "roaming_duvida": 1.000093008649804e-06, "suporte_chip_esim": 1.000093008649804e-06, "beneficios_consulta": 1.000093008649804e-06, "internet_problema_conexao": 1.000093008649804e-06, "sem_correspondencia": 1.000093008649804e-06}, "confidence": 0.9996, "input_tokens": 226, "latency_ms": 210.53779400000394} +{"id": "g0204-suporte_configuracao-informal_abreviado-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9999850002249978, "suporte_chip_esim": 9.999850002249977e-07, "fidelidade_pontos": 9.999850002249977e-07, "negociacao_religacao": 9.999850002249977e-07, "roaming_duvida": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "recarga_saldo": 9.999850002249977e-07, "beneficios_consulta": 9.999850002249977e-07, "portabilidade": 9.999850002249977e-07, "troca_numero": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "suporte_sem_sinal": 9.999850002249977e-07, "cadastro_atualizacao": 9.999850002249977e-07, "marketplace_pedido": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 259.48265499999934} +{"id": "g0204-suporte_configuracao-informal_abreviado-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"vas_consulta": 9.999890001209994e-07, "seguranca_fraude": 9.999890001209994e-07, "suporte_configuracao": 0.9999890001209993, "recarga_realizar": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "internet_problema_conexao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "internet_consumo": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 282, "latency_ms": 256.7228899999918} +{"id": "g0204-suporte_configuracao-informal_abreviado-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9999890001209996, "internet_problema_conexao": 9.999890001209996e-07, "plano_consulta": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "plano_troca": 9.999890001209996e-07, "conta_debito_automatico_digital": 9.999890001209996e-07, "suporte_sem_sinal": 9.999890001209996e-07, "troca_numero": 9.999890001209996e-07, "suporte_chip_esim": 9.999890001209996e-07, "bonus_nao_recebido": 9.999890001209996e-07, "negociacao_divida": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9998, "input_tokens": 274, "latency_ms": 250.2903280000055} +{"id": "g0204-suporte_configuracao-informal_abreviado-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"bonus_nao_recebido": 9.99994000036e-07, "suporte_sem_sinal": 9.99994000036e-07, "suporte_configuracao": 0.9998940006359964, "suporte_chip_esim": 9.99994000036e-07, "internet_problema_conexao": 9.999940000360002e-05, "conta_vencimento": 9.99994000036e-07, "cancelamento_linha": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9993, "input_tokens": 223, "latency_ms": 209.90781800003333} +{"id": "g0204-suporte_configuracao-informal_abreviado-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.00020000000000000004, "internet_problema_conexao": 0.00020000000000000004, "suporte_configuracao": 0.9994000000000001, "sem_correspondencia": 0.00020000000000000004}, "confidence": 0.9957, "input_tokens": 145, "latency_ms": 126.97860700001229} +{"id": "g0204-suporte_configuracao-informal_abreviado-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_contestacao": 9.999930000490002e-07, "suporte_configuracao": 0.9999930000490003, "cadastro_atualizacao": 9.999930000490002e-07, "suporte_sem_sinal": 9.999930000490002e-07, "recarga_realizar": 9.999930000490002e-07, "internet_problema_conexao": 9.999930000490002e-07, "suporte_chip_esim": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9999, "input_tokens": 230, "latency_ms": 138.4027089999904} +{"id": "g0204-suporte_configuracao-informal_abreviado-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "plano_nova_linha": 9.999890001209994e-07, "suporte_configuracao": 0.9999890001209993, "internet_pacote_adicional": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 0.9999, "input_tokens": 279, "latency_ms": 161.86937800000578} +{"id": "g0204-suporte_configuracao-informal_abreviado-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "fidelidade_pontos": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "conta_debito_automatico_digital": 9.99985000224997e-07, "reclamacao_atendimento": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "suporte_configuracao": 0.9999850002249969, "internet_problema_conexao": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 166.15569900000082} +{"id": "g0204-suporte_configuracao-informal_abreviado-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.00020000000000000006, "suporte_configuracao": 0.9982000000000002, "suporte_chip_esim": 0.00020000000000000006, "seguranca_fraude": 0.00020000000000000006, "internet_problema_conexao": 0.0005000000000000001, "negociacao_divida": 0.00020000000000000006, "suporte_sem_sinal": 0.00020000000000000006, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9919, "input_tokens": 236, "latency_ms": 137.80404400000634} +{"id": "g0206-suporte_configuracao-regionalismo-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"recarga_saldo": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "suporte_configuracao": 0.9999850002249971, "suporte_sem_sinal": 9.999850002249971e-07, "marketplace_compra": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 0.9999, "input_tokens": 291, "latency_ms": 170.65791900000704} +{"id": "g0206-suporte_configuracao-regionalismo-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0003000567107183257, "internet_problema_conexao": 0.0002000378071455505, "suporte_sem_sinal": 0.00010001890357277525, "roaming_pacote": 1.0001890357277524e-06, "plano_troca": 1.0001890357277524e-06, "negociacao_divida": 1.0001890357277524e-06, "beneficios_consulta": 1.0001890357277524e-06, "recarga_nao_creditada": 1.0001890357277524e-06, "conta_pagamento_confirmacao": 1.0001890357277524e-06, "fidelidade_resgate": 1.0001890357277524e-06, "conta_vencimento": 1.0001890357277524e-06, "suporte_configuracao": 0.9992888655955975, "negociacao_religacao": 1.0001890357277524e-06, "bonus_nao_recebido": 1.0001890357277524e-06, "recarga_saldo": 1.0001890357277524e-06, "sem_correspondencia": 0.00010001890357277525}, "confidence": 0.9968, "input_tokens": 294, "latency_ms": 173.935398000026} +{"id": "g0206-suporte_configuracao-regionalismo-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 1.0000930086498043e-06, "suporte_sem_sinal": 1.0000930086498043e-06, "parceiros_ofertas": 1.0000930086498043e-06, "internet_problema_conexao": 1.0000930086498043e-06, "conta_segunda_via": 1.0000930086498043e-06, "suporte_configuracao": 0.9999929993489394, "seguranca_perda_roubo": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9997, "input_tokens": 238, "latency_ms": 139.73420499996791} +{"id": "g0206-suporte_configuracao-regionalismo-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 1.0002940864614196e-06, "suporte_chip_esim": 1.0002940864614196e-06, "suporte_configuracao": 0.9993938217836044, "seguranca_fraude": 1.0002940864614196e-06, "internet_consumo": 0.00010002940864614198, "seguranca_perda_roubo": 1.0002940864614196e-06, "internet_problema_conexao": 0.00010002940864614198, "bonus_nao_recebido": 1.0002940864614196e-06, "suporte_sem_sinal": 0.00020005881729228395, "recarga_realizar": 1.0002940864614196e-06, "vas_contratacao": 0.00010002940864614198, "sem_correspondencia": 0.00010002940864614198}, "confidence": 0.9964, "input_tokens": 285, "latency_ms": 178.26000100001238} +{"id": "g0206-suporte_configuracao-regionalismo-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9994970518036645, "internet_problema_conexao": 0.00019997940212158153, "portabilidade": 9.998970106079077e-05, "suporte_chip_esim": 9.998970106079077e-05, "marketplace_pedido": 9.998970106079076e-07, "suporte_sem_sinal": 9.998970106079077e-05, "parceiros_ofertas": 9.998970106079076e-07, "sem_correspondencia": 9.998970106079076e-07}, "confidence": 0.9979, "input_tokens": 231, "latency_ms": 136.63166899999624} +{"id": "g0206-suporte_configuracao-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"recarga_saldo": 0.0670932906709329, "suporte_sem_sinal": 0.0035996400359963993, "seguranca_perda_roubo": 0.4481551844815517, "conta_debito_automatico_digital": 0.08909109089091088, "plano_consulta": 0.028797120287971194, "conta_explicacao": 0.042895710428957096, "suporte_chip_esim": 0.1931806819318068, "atendimento_humano": 0.021997800219977996, "vas_cancelamento": 0.0036996300369963, "internet_consumo": 0.037096290370962896, "internet_problema_conexao": 0.024797520247975196, "sem_correspondencia": 0.039596040395960395}, "confidence": 0.2845, "input_tokens": 288, "latency_ms": 169.30440100003352} +{"id": "g0206-suporte_configuracao-regionalismo-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"negociacao_divida": 1.000085007225614e-06, "conta_explicacao": 1.000085007225614e-06, "vas_consulta": 1.000085007225614e-06, "fidelidade_pontos": 1.000085007225614e-06, "suporte_sem_sinal": 1.000085007225614e-06, "fidelidade_resgate": 1.000085007225614e-06, "cancelamento_linha": 1.000085007225614e-06, "recarga_realizar": 1.000085007225614e-06, "troca_numero": 1.000085007225614e-06, "suporte_chip_esim": 1.000085007225614e-06, "suporte_configuracao": 0.9999849987248915, "internet_problema_conexao": 1.000085007225614e-06, "conta_segunda_via": 1.000085007225614e-06, "parceiros_ofertas": 1.000085007225614e-06, "marketplace_compra": 1.000085007225614e-06, "sem_correspondencia": 1.000085007225614e-06}, "confidence": 0.9994, "input_tokens": 286, "latency_ms": 177.05476499997985} +{"id": "g0206-suporte_configuracao-regionalismo-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9925960296158814, "suporte_sem_sinal": 9.999960000159999e-05, "internet_problema_conexao": 9.999960000159999e-07, "beneficios_consulta": 9.999960000159999e-07, "roaming_pacote": 9.999960000159999e-07, "vas_contratacao": 0.007199971200115198, "suporte_chip_esim": 9.999960000159999e-05, "sem_correspondencia": 9.999960000159999e-07}, "confidence": 0.9782, "input_tokens": 226, "latency_ms": 144.52206800001477} +{"id": "g0206-suporte_configuracao-regionalismo-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 9.999930000490002e-07, "suporte_configuracao": 0.9999930000490003, "plano_consulta": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "internet_problema_conexao": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "suporte_sem_sinal": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 141.82792799999788} +{"id": "g0206-suporte_configuracao-regionalismo-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_divida": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "internet_problema_conexao": 0.9999850002249971, "conta_pagamento_confirmacao": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "suporte_sem_sinal": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 297, "latency_ms": 195.4036129999963} +{"id": "g0206-suporte_configuracao-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.5624, "suporte_sem_sinal": 0.0388, "internet_problema_conexao": 0.0594, "sem_correspondencia": 0.3394}, "confidence": 0.29, "input_tokens": 146, "latency_ms": 109.75990200000751} +{"id": "g0206-suporte_configuracao-regionalismo-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 9.99997000009e-07, "internet_problema_conexao": 9.99997000009e-07, "suporte_configuracao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9997, "input_tokens": 151, "latency_ms": 111.32986100000153} +{"id": "g0210-suporte_chip_esim-curto_neutro-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"vas_contratacao": 9.999860001959975e-07, "recarga_nao_creditada": 9.999860001959975e-07, "suporte_configuracao": 9.999860001959975e-07, "negociacao_divida": 9.999860001959975e-07, "internet_consumo": 9.999860001959975e-07, "conta_vencimento": 9.999860001959975e-07, "portabilidade": 9.999860001959976e-05, "seguranca_perda_roubo": 9.999860001959975e-07, "cadastro_atualizacao": 9.999860001959975e-07, "roaming_pacote": 9.999860001959975e-07, "atendimento_humano": 9.999860001959975e-07, "suporte_chip_esim": 0.999886001595978, "conta_explicacao": 9.999860001959975e-07, "suporte_sem_sinal": 9.999860001959975e-07, "troca_numero": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9995, "input_tokens": 282, "latency_ms": 180.5587110000033} +{"id": "g0210-suporte_chip_esim-curto_neutro-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"roaming_cobranca": 0.011198880111988802, "plano_consulta": 0.0112988701129887, "suporte_chip_esim": 0.8028197180281972, "negociacao_religacao": 0.0106989301069893, "suporte_sem_sinal": 0.010498950104989501, "seguranca_perda_roubo": 0.021097890210978902, "internet_problema_conexao": 0.0534946505349465, "recarga_saldo": 0.010798920107989201, "suporte_configuracao": 0.0173982601739826, "desconto_retencao": 0.010798920107989201, "vas_cancelamento": 0.011098890110988902, "sem_correspondencia": 0.0287971202879712}, "confidence": 0.625, "input_tokens": 282, "latency_ms": 192.43893899999875} +{"id": "g0210-suporte_chip_esim-curto_neutro-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.0027997200279972004, "suporte_configuracao": 0.0036996300369963007, "seguranca_perda_roubo": 0.0040995900409959, "recarga_saldo": 0.00019998000199980003, "portabilidade": 0.0016998300169983002, "roaming_cobranca": 0.00019998000199980003, "roaming_duvida": 0.00019998000199980003, "conta_pagamento_confirmacao": 9.999000099990002e-05, "plano_nova_linha": 0.0005999400059994001, "plano_consulta": 0.00019998000199980003, "fidelidade_pontos": 0.00019998000199980003, "conta_debito_automatico_digital": 0.00019998000199980003, "fidelidade_resgate": 0.00019998000199980003, "suporte_chip_esim": 0.9852014798520148, "suporte_sem_sinal": 0.00019998000199980003, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9622, "input_tokens": 285, "latency_ms": 197.2485339999821} +{"id": "g0210-suporte_chip_esim-curto_neutro-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.0004000000000000001, "roaming_pacote": 0.0007000000000000001, "plano_consulta": 0.0004000000000000001, "suporte_sem_sinal": 0.0006000000000000001, "suporte_configuracao": 0.6192000000000001, "desconto_retencao": 0.0004000000000000001, "suporte_chip_esim": 0.37460000000000004, "seguranca_fraude": 0.0004000000000000001, "vas_contratacao": 0.0014000000000000002, "fidelidade_pontos": 0.0004000000000000001, "conta_segunda_via": 0.0007000000000000001, "sem_correspondencia": 0.0008000000000000001}, "confidence": 0.7144, "input_tokens": 279, "latency_ms": 189.18606900001578} +{"id": "g0210-suporte_chip_esim-curto_neutro-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0019001900190019003, "marketplace_compra": 0.0009000900090009, "seguranca_perda_roubo": 0.0008000800080008001, "conta_debito_automatico_digital": 0.0008000800080008001, "suporte_chip_esim": 0.992999299929993, "suporte_sem_sinal": 0.0009000900090009, "conta_vencimento": 0.0008000800080008001, "sem_correspondencia": 0.0009000900090009}, "confidence": 0.9734, "input_tokens": 235, "latency_ms": 141.60375299996986} +{"id": "g0210-suporte_chip_esim-curto_neutro-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.007099290070992901, "suporte_configuracao": 0.5534446555344466, "cancelamento_linha": 0.004199580041995801, "negociacao_divida": 0.004199580041995801, "suporte_sem_sinal": 0.0040995900409959, "suporte_chip_esim": 0.41845815418458154, "conta_debito_automatico_digital": 0.004199580041995801, "sem_correspondencia": 0.004299570042995701}, "confidence": 0.5953, "input_tokens": 235, "latency_ms": 139.9022840000157} +{"id": "g0210-suporte_chip_esim-curto_neutro-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.8446, "seguranca_perda_roubo": 0.0263, "suporte_configuracao": 0.0284, "sem_correspondencia": 0.1007}, "confidence": 0.5883, "input_tokens": 144, "latency_ms": 96.18986800001039} +{"id": "g0210-suporte_chip_esim-curto_neutro-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 29, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9047000000000003, "suporte_sem_sinal": 0.0007000000000000002, "roaming_duvida": 0.0005000000000000002, "parceiros_ofertas": 0.0005000000000000002, "suporte_chip_esim": 0.09210000000000003, "seguranca_perda_roubo": 0.0005000000000000002, "negociacao_divida": 0.0005000000000000002, "sem_correspondencia": 0.0005000000000000002}, "confidence": 0.839, "input_tokens": 229, "latency_ms": 137.31542700003274} +{"id": "g0210-suporte_chip_esim-curto_neutro-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_compra": 0.00020003840737421586, "recarga_realizar": 0.0004000768147484317, "vas_contratacao": 1.0001920368710792e-06, "vas_cancelamento": 1.0001920368710792e-06, "vas_consulta": 1.0001920368710792e-06, "desconto_retencao": 1.0001920368710792e-06, "roaming_duvida": 1.0001920368710792e-06, "suporte_chip_esim": 0.9979916143899629, "plano_troca": 1.0001920368710792e-06, "conta_vencimento": 1.0001920368710792e-06, "suporte_sem_sinal": 0.00010001920368710793, "roaming_cobranca": 0.00010001920368710793, "seguranca_perda_roubo": 0.0007001344258097554, "suporte_configuracao": 0.00020003840737421586, "marketplace_pedido": 1.0001920368710792e-06, "sem_correspondencia": 0.0003000576110613237}, "confidence": 0.9925, "input_tokens": 285, "latency_ms": 162.78260800004318} +{"id": "g0210-suporte_chip_esim-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 23, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"troca_numero": 0.00010002000400080017, "conta_debito_automatico_digital": 0.00010002000400080017, "conta_pagamento_confirmacao": 0.00010002000400080017, "suporte_configuracao": 0.9981996399279857, "suporte_sem_sinal": 0.00010002000400080017, "seguranca_perda_roubo": 0.001200240048009602, "parceiros_ofertas": 0.00010002000400080017, "sem_correspondencia": 0.00010002000400080017}, "confidence": 0.9916, "input_tokens": 222, "latency_ms": 133.56765600002518} +{"id": "g0210-suporte_chip_esim-curto_neutro-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"marketplace_pedido": 0.017000000000000005, "seguranca_perda_roubo": 0.40770000000000006, "cadastro_atualizacao": 0.030600000000000002, "internet_pacote_adicional": 0.16420000000000004, "suporte_configuracao": 0.03370000000000001, "suporte_sem_sinal": 0.015600000000000001, "suporte_chip_esim": 0.30860000000000004, "sem_correspondencia": 0.022600000000000002}, "confidence": 0.2949, "input_tokens": 228, "latency_ms": 131.88851099999965} +{"id": "g0210-suporte_chip_esim-curto_neutro-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0015001500150015003, "suporte_chip_esim": 0.9948994899489949, "seguranca_perda_roubo": 0.0017001700170017002, "sem_correspondencia": 0.0019001900190019003}, "confidence": 0.9727, "input_tokens": 149, "latency_ms": 97.65867499999104} +{"id": "g0211-suporte_chip_esim-informal_abreviado-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.015501550155015503, "marketplace_compra": 0.00010001000100010003, "vas_consulta": 0.00020002000200020005, "internet_pacote_adicional": 0.0006000600060006001, "plano_consulta": 0.00020002000200020005, "suporte_sem_sinal": 0.00030003000300030005, "atendimento_humano": 0.00010001000100010003, "cadastro_atualizacao": 0.00010001000100010003, "plano_nova_linha": 0.00010001000100010003, "suporte_chip_esim": 0.9823982398239824, "seguranca_perda_roubo": 0.00010001000100010003, "sem_correspondencia": 0.00030003000300030005}, "confidence": 0.9597, "input_tokens": 295, "latency_ms": 169.503791000011} +{"id": "g0211-suporte_chip_esim-informal_abreviado-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.9658068386322733, "suporte_configuracao": 0.0017996400719856025, "suporte_sem_sinal": 0.0019996000799840027, "seguranca_perda_roubo": 0.007898420315936811, "roaming_duvida": 0.0036992601479704052, "fidelidade_pontos": 0.0025994801039792037, "conta_segunda_via": 0.0038992201559688053, "sem_correspondencia": 0.012297540491901618}, "confidence": 0.9006, "input_tokens": 258, "latency_ms": 150.97485999996252} +{"id": "g0211-suporte_chip_esim-informal_abreviado-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0171, "suporte_sem_sinal": 0.009, "atendimento_humano": 0.2133, "recarga_nao_creditada": 0.0074, "seguranca_perda_roubo": 0.1626, "conta_pagamento_confirmacao": 0.0081, "suporte_chip_esim": 0.5443, "sem_correspondencia": 0.0382}, "confidence": 0.3903, "input_tokens": 250, "latency_ms": 142.20664699996632} +{"id": "g0211-suporte_chip_esim-informal_abreviado-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"vas_contratacao": 1.0000870075696584e-06, "internet_problema_conexao": 0.0002000174015139317, "negociacao_religacao": 1.0000870075696584e-06, "roaming_duvida": 1.0000870075696584e-06, "fidelidade_pontos": 1.0000870075696584e-06, "recarga_nao_creditada": 0.00010000870075696585, "suporte_sem_sinal": 1.0000870075696584e-06, "conta_pagamento_confirmacao": 1.0000870075696584e-06, "roaming_cobranca": 1.0000870075696584e-06, "seguranca_fraude": 1.0000870075696584e-06, "conta_segunda_via": 1.0000870075696584e-06, "marketplace_pedido": 1.0000870075696584e-06, "suporte_configuracao": 0.9996869727666305, "plano_nova_linha": 1.0000870075696584e-06, "seguranca_perda_roubo": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9985, "input_tokens": 301, "latency_ms": 172.77615799997648} +{"id": "g0211-suporte_chip_esim-informal_abreviado-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_segunda_via": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "internet_problema_conexao": 9.999850002249967e-07, "cancelamento_linha": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "recarga_nao_creditada": 9.999850002249967e-07, "seguranca_perda_roubo": 9.999850002249967e-07, "vas_cancelamento": 9.999850002249967e-07, "troca_numero": 9.999850002249967e-07, "suporte_sem_sinal": 9.999850002249967e-07, "suporte_configuracao": 9.999850002249967e-07, "suporte_chip_esim": 0.9999850002249967, "internet_pacote_adicional": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 165.21150800002715} +{"id": "g0211-suporte_chip_esim-informal_abreviado-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.000700140028005601, "suporte_chip_esim": 0.7299459891978395, "reclamacao_atendimento": 0.000700140028005601, "internet_problema_conexao": 0.0010002000400080014, "roaming_pacote": 0.000700140028005601, "suporte_sem_sinal": 0.000700140028005601, "suporte_configuracao": 0.2655531106221244, "sem_correspondencia": 0.000700140028005601}, "confidence": 0.7041, "input_tokens": 244, "latency_ms": 259.75620499997376} +{"id": "g0211-suporte_chip_esim-informal_abreviado-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"cadastro_atualizacao": 0.0034, "conta_segunda_via": 0.0188, "suporte_configuracao": 0.0014, "roaming_duvida": 0.0039, "marketplace_pedido": 0.0013, "vas_cancelamento": 0.007, "suporte_chip_esim": 0.8909, "seguranca_perda_roubo": 0.0261, "conta_debito_automatico_digital": 0.0015, "bonus_nao_recebido": 0.0012, "parceiros_ofertas": 0.0019, "negociacao_divida": 0.0013, "vas_consulta": 0.0065, "plano_nova_linha": 0.0012, "suporte_sem_sinal": 0.0016, "sem_correspondencia": 0.032}, "confidence": 0.7959, "input_tokens": 302, "latency_ms": 173.0127859999584} +{"id": "g0211-suporte_chip_esim-informal_abreviado-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.1679167916791679, "seguranca_perda_roubo": 0.025402540254025403, "suporte_chip_esim": 0.6299629962996299, "sem_correspondencia": 0.1767176717671767}, "confidence": 0.2856, "input_tokens": 166, "latency_ms": 108.1248709999727} +{"id": "g0211-suporte_chip_esim-informal_abreviado-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.030096990300969902, "suporte_chip_esim": 0.7039296070392961, "suporte_configuracao": 0.19808019198080193, "sem_correspondencia": 0.06789321067893211}, "confidence": 0.3827, "input_tokens": 160, "latency_ms": 103.58435699998836} +{"id": "g0211-suporte_chip_esim-informal_abreviado-09-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_sem_sinal": 9.999000099990002e-05, "suporte_chip_esim": 0.9992000799920008, "seguranca_perda_roubo": 9.999000099990002e-05, "suporte_configuracao": 9.999000099990002e-05, "vas_cancelamento": 9.999000099990002e-05, "internet_pacote_adicional": 9.999000099990002e-05, "beneficios_consulta": 9.999000099990002e-05, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9967, "input_tokens": 245, "latency_ms": 147.93669599998793} +{"id": "g0211-suporte_chip_esim-informal_abreviado-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0022002200220022005, "suporte_chip_esim": 0.8917891789178918, "suporte_configuracao": 0.10391039103910392, "sem_correspondencia": 0.0021002100210021}, "confidence": 0.7374, "input_tokens": 162, "latency_ms": 126.38522100002092} +{"id": "g0211-suporte_chip_esim-informal_abreviado-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0004999500049995, "recarga_nao_creditada": 0.00019998000199980003, "suporte_sem_sinal": 9.999000099990002e-05, "vas_contratacao": 9.999000099990002e-05, "roaming_cobranca": 9.999000099990002e-05, "bonus_nao_recebido": 9.999000099990002e-05, "suporte_chip_esim": 0.9974002599740026, "seguranca_perda_roubo": 0.0007999200079992001, "conta_explicacao": 0.00019998000199980003, "plano_troca": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.991, "input_tokens": 296, "latency_ms": 181.3873650000346} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.00039996000399960006, "suporte_configuracao": 0.0010998900109989002, "suporte_chip_esim": 0.9966003399660034, "sem_correspondencia": 0.0018998100189981002}, "confidence": 0.9815, "input_tokens": 150, "latency_ms": 107.05635400000801} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 151, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_debito_automatico_digital": 0.00019998000199980003, "suporte_sem_sinal": 0.00029997000299970003, "seguranca_perda_roubo": 0.9866013398660134, "suporte_configuracao": 0.0006999300069993001, "recarga_nao_creditada": 0.00029997000299970003, "conta_segunda_via": 0.00019998000199980003, "suporte_chip_esim": 0.009799020097990201, "sem_correspondencia": 0.0018998100189981002}, "confidence": 0.96, "input_tokens": 265, "latency_ms": 165.81323799999836} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 9.997000899730082e-05, "conta_pagamento_confirmacao": 0.0028991302609217232, "suporte_sem_sinal": 9.997000899730082e-05, "marketplace_pedido": 9.997000899730082e-05, "suporte_chip_esim": 0.9938018594421674, "troca_numero": 0.0005998200539838048, "desconto_retencao": 9.997000899730082e-05, "conta_vencimento": 9.997000899730082e-05, "atendimento_humano": 9.997000899730082e-05, "conta_debito_automatico_digital": 9.997000899730082e-05, "cadastro_atualizacao": 9.997000899730082e-05, "seguranca_fraude": 9.997000899730082e-05, "cancelamento_linha": 9.997000899730082e-05, "seguranca_perda_roubo": 9.997000899730082e-05, "suporte_configuracao": 0.0013995801259622115, "sem_correspondencia": 0.00019994001799460164}, "confidence": 0.9835, "input_tokens": 287, "latency_ms": 187.1210319999932} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9999930000490003, "suporte_sem_sinal": 9.999930000490002e-07, "marketplace_pedido": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "suporte_chip_esim": 9.999930000490002e-07, "seguranca_perda_roubo": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 249, "latency_ms": 146.32355499998084} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"conta_vencimento": 1.0000910082817534e-06, "conta_debito_automatico_digital": 0.00010000910082817536, "suporte_configuracao": 0.9986908808701591, "marketplace_compra": 1.0000910082817534e-06, "suporte_sem_sinal": 0.0005000455041408768, "fidelidade_pontos": 1.0000910082817534e-06, "portabilidade": 1.0000910082817534e-06, "internet_pacote_adicional": 0.000300027302484526, "conta_segunda_via": 1.0000910082817534e-06, "conta_explicacao": 1.0000910082817534e-06, "vas_consulta": 1.0000910082817534e-06, "plano_troca": 1.0000910082817534e-06, "vas_contratacao": 0.00010000910082817536, "internet_consumo": 0.0002000182016563507, "seguranca_perda_roubo": 1.0000910082817534e-06, "sem_correspondencia": 0.00010000910082817536}, "confidence": 0.9952, "input_tokens": 291, "latency_ms": 166.53441599999042} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_chip_esim": 0.00020001880176736612, "suporte_sem_sinal": 1.0000940088368305e-06, "beneficios_consulta": 1.0000940088368305e-06, "internet_consumo": 0.9997939806341795, "suporte_configuracao": 1.0000940088368305e-06, "conta_explicacao": 1.0000940088368305e-06, "seguranca_perda_roubo": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.9985, "input_tokens": 239, "latency_ms": 142.4322340000117} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"plano_consulta": 0.0006001200240048011, "conta_segunda_via": 0.0007001400280056013, "bonus_nao_recebido": 0.0004000800160032008, "suporte_configuracao": 0.0033006601320264063, "roaming_pacote": 0.0004000800160032008, "suporte_chip_esim": 0.930086017203441, "beneficios_consulta": 0.000500100020004001, "fidelidade_pontos": 0.000500100020004001, "cancelamento_linha": 0.03640728145629127, "seguranca_perda_roubo": 0.01510302060412083, "recarga_saldo": 0.0007001400280056013, "internet_problema_conexao": 0.007001400280056014, "suporte_sem_sinal": 0.0008001600320064016, "vas_consulta": 0.000500100020004001, "negociacao_religacao": 0.000500100020004001, "sem_correspondencia": 0.002500500100020005}, "confidence": 0.8692, "input_tokens": 289, "latency_ms": 166.06665000000476} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 9.999900000999993e-07, "troca_numero": 9.999900000999994e-05, "seguranca_fraude": 9.999900000999993e-07, "conta_explicacao": 9.999900000999993e-07, "conta_vencimento": 9.999900000999993e-07, "cadastro_atualizacao": 9.999900000999993e-07, "suporte_chip_esim": 9.999900000999993e-07, "reclamacao_atendimento": 0.9998900010999894, "conta_debito_automatico_digital": 9.999900000999993e-07, "conta_contestacao": 9.999900000999993e-07, "beneficios_consulta": 9.999900000999993e-07, "sem_correspondencia": 9.999900000999993e-07}, "confidence": 0.9996, "input_tokens": 282, "latency_ms": 163.02241500000036} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"fidelidade_pontos": 9.999860001959973e-05, "parceiros_ofertas": 9.999860001959973e-07, "suporte_configuracao": 9.999860001959973e-07, "suporte_sem_sinal": 9.999860001959973e-07, "plano_nova_linha": 9.999860001959973e-07, "vas_consulta": 9.999860001959973e-07, "seguranca_fraude": 9.999860001959973e-07, "vas_cancelamento": 9.999860001959973e-07, "beneficios_consulta": 9.999860001959973e-07, "recarga_realizar": 9.999860001959973e-07, "seguranca_perda_roubo": 9.999860001959973e-07, "internet_problema_conexao": 9.999860001959973e-07, "desconto_retencao": 9.999860001959973e-07, "conta_pagamento_confirmacao": 9.999860001959973e-07, "suporte_chip_esim": 0.9998860015959777, "sem_correspondencia": 9.999860001959973e-07}, "confidence": 0.9995, "input_tokens": 289, "latency_ms": 167.13535800005275} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.16881688168816883, "seguranca_perda_roubo": 0.15031503150315031, "marketplace_pedido": 0.004100410041004101, "conta_debito_automatico_digital": 0.0017001700170017002, "bonus_nao_recebido": 0.0025002500250025004, "suporte_configuracao": 0.0018001800180018, "plano_nova_linha": 0.0047004700470047005, "marketplace_compra": 0.0025002500250025004, "conta_contestacao": 0.6505650565056506, "parceiros_ofertas": 0.0016001600160016002, "suporte_sem_sinal": 0.0018001800180018, "sem_correspondencia": 0.0096009600960096}, "confidence": 0.5848, "input_tokens": 299, "latency_ms": 174.89373500001193} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 1.0002910847056494e-06, "recarga_nao_creditada": 0.0003000873254116948, "conta_vencimento": 1.0002910847056494e-06, "beneficios_consulta": 1.0002910847056494e-06, "vas_contratacao": 1.0002910847056494e-06, "reclamacao_atendimento": 1.0002910847056494e-06, "troca_numero": 1.0002910847056494e-06, "seguranca_perda_roubo": 1.0002910847056494e-06, "suporte_chip_esim": 0.9995908809463554, "suporte_sem_sinal": 1.0002910847056494e-06, "suporte_configuracao": 0.00010002910847056494, "sem_correspondencia": 1.0002910847056494e-06}, "confidence": 0.9973, "input_tokens": 277, "latency_ms": 177.54651799998555} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "seguranca_perda_roubo": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "seguranca_fraude": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "recarga_nao_creditada": 0.9999890001209989, "suporte_configuracao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 184.1454959999851} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_problema_conexao": 0.285028502850285, "marketplace_pedido": 0.0021002100210021, "conta_segunda_via": 0.0021002100210021, "conta_contestacao": 0.0021002100210021, "plano_consulta": 0.0038003800380038005, "suporte_chip_esim": 0.0021002100210021, "conta_debito_automatico_digital": 0.0023002300230023, "seguranca_fraude": 0.11231123112311231, "portabilidade": 0.0021002100210021, "seguranca_perda_roubo": 0.5817581758175817, "roaming_cobranca": 0.0022002200220022005, "sem_correspondencia": 0.0021002100210021}, "confidence": 0.5795, "input_tokens": 287, "latency_ms": 166.51249499994947} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.1766, "seguranca_fraude": 0.5142, "suporte_chip_esim": 0.1437, "sem_correspondencia": 0.1655}, "confidence": 0.1166, "input_tokens": 159, "latency_ms": 103.14854899996817} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_pagamento_confirmacao": 0.0004999999999999999, "conta_segunda_via": 0.0006999999999999999, "internet_problema_conexao": 0.8003999999999998, "seguranca_perda_roubo": 0.024699999999999993, "marketplace_compra": 0.0006999999999999999, "plano_nova_linha": 0.0007999999999999998, "vas_contratacao": 0.0016999999999999995, "recarga_realizar": 0.0007999999999999998, "suporte_chip_esim": 0.0007999999999999998, "atendimento_humano": 0.03389999999999999, "conta_debito_automatico_digital": 0.0006999999999999999, "bonus_nao_recebido": 0.0006999999999999999, "seguranca_fraude": 0.13129999999999997, "recarga_saldo": 0.0007999999999999998, "plano_consulta": 0.0006999999999999999, "sem_correspondencia": 0.0007999999999999998}, "confidence": 0.7406, "input_tokens": 296, "latency_ms": 171.11605800005236} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.06480000000000001, "vas_contratacao": 0.07080000000000002, "seguranca_perda_roubo": 0.06480000000000001, "roaming_cobranca": 0.29860000000000003, "seguranca_fraude": 0.06480000000000001, "bonus_nao_recebido": 0.048400000000000006, "conta_explicacao": 0.07040000000000002, "conta_vencimento": 0.06860000000000001, "suporte_chip_esim": 0.06490000000000001, "conta_contestacao": 0.06830000000000001, "negociacao_divida": 0.047900000000000005, "sem_correspondencia": 0.06770000000000001}, "confidence": 0.08, "input_tokens": 290, "latency_ms": 180.84954400001152} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0645, "seguranca_fraude": 0.121, "suporte_chip_esim": 0.7778, "sem_correspondencia": 0.0367}, "confidence": 0.4596, "input_tokens": 155, "latency_ms": 115.60040199998411} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.7189, "suporte_chip_esim": 0.0119, "seguranca_fraude": 0.2592, "sem_correspondencia": 0.01}, "confidence": 0.505, "input_tokens": 156, "latency_ms": 116.75722600000427} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9386000000000001, "suporte_chip_esim": 0.0013000000000000002, "seguranca_fraude": 0.05890000000000001, "sem_correspondencia": 0.0012000000000000001}, "confidence": 0.8247, "input_tokens": 155, "latency_ms": 153.72853400003805} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"seguranca_fraude": 0.0527947205279472, "plano_nova_linha": 0.8725127487251275, "suporte_chip_esim": 0.0051994800519948, "roaming_cobranca": 0.0020997900209979003, "conta_segunda_via": 0.0018998100189981002, "internet_pacote_adicional": 0.001999800019998, "seguranca_perda_roubo": 0.028697130286971302, "internet_problema_conexao": 0.0018998100189981002, "cadastro_atualizacao": 0.001999800019998, "desconto_retencao": 0.001999800019998, "fidelidade_pontos": 0.023897610238976102, "sem_correspondencia": 0.004999500049995001}, "confidence": 0.7614, "input_tokens": 286, "latency_ms": 180.67863900000702} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.0009, "suporte_chip_esim": 0.0009, "seguranca_perda_roubo": 0.6664, "internet_pacote_adicional": 0.0009, "marketplace_pedido": 0.0009, "cadastro_atualizacao": 0.0009, "parceiros_ofertas": 0.0009, "recarga_saldo": 0.0009, "troca_numero": 0.0256, "vas_consulta": 0.0009, "seguranca_fraude": 0.2999, "sem_correspondencia": 0.0009}, "confidence": 0.6852, "input_tokens": 275, "latency_ms": 168.18288500002154} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"internet_consumo": 0.00010003000900270082, "seguranca_perda_roubo": 0.010903270981294389, "seguranca_fraude": 0.9067720316094829, "marketplace_pedido": 0.00010003000900270082, "internet_pacote_adicional": 0.00010003000900270082, "portabilidade": 0.0012003601080324098, "roaming_duvida": 0.00010003000900270082, "atendimento_humano": 0.0370111033309993, "cadastro_atualizacao": 0.00010003000900270082, "suporte_chip_esim": 0.04341302390717216, "parceiros_ofertas": 0.00010003000900270082, "sem_correspondencia": 0.00010003000900270082}, "confidence": 0.8337, "input_tokens": 281, "latency_ms": 163.56647700001758} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.5104000000000001, "fidelidade_pontos": 0.0033000000000000004, "conta_explicacao": 0.0020000000000000005, "seguranca_fraude": 0.08960000000000001, "seguranca_perda_roubo": 0.38710000000000006, "suporte_chip_esim": 0.0031000000000000003, "marketplace_compra": 0.0020000000000000005, "sem_correspondencia": 0.0025000000000000005}, "confidence": 0.5173, "input_tokens": 236, "latency_ms": 135.1765690000093} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.2479, "suporte_chip_esim": 0.2456, "seguranca_perda_roubo": 0.2459, "sem_correspondencia": 0.2606}, "confidence": 0.0002, "input_tokens": 158, "latency_ms": 103.43673600004877} +{"id": "g0220-seguranca_perda_roubo-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"marketplace_compra": 0.00039984006397441045, "internet_consumo": 0.0008996401439424235, "seguranca_fraude": 0.9867053178728513, "recarga_realizar": 0.00039984006397441045, "conta_explicacao": 0.00039984006397441045, "suporte_sem_sinal": 0.000499800079968013, "conta_debito_automatico_digital": 0.00039984006397441045, "portabilidade": 0.00039984006397441045, "suporte_chip_esim": 0.00039984006397441045, "troca_numero": 0.00039984006397441045, "roaming_pacote": 0.000499800079968013, "conta_contestacao": 0.00039984006397441045, "marketplace_pedido": 0.00039984006397441045, "vas_cancelamento": 0.006997201119552183, "cadastro_atualizacao": 0.00039984006397441045, "sem_correspondencia": 0.00039984006397441045}, "confidence": 0.9664, "input_tokens": 289, "latency_ms": 164.11162000002832} +{"id": "g0220-seguranca_perda_roubo-regionalismo-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.3687000000000001, "reclamacao_atendimento": 0.00020000000000000004, "recarga_nao_creditada": 0.00020000000000000004, "recarga_realizar": 0.00020000000000000004, "seguranca_fraude": 0.28820000000000007, "suporte_chip_esim": 0.010200000000000002, "conta_explicacao": 0.00020000000000000004, "vas_cancelamento": 0.00020000000000000004, "seguranca_perda_roubo": 0.3269000000000001, "internet_pacote_adicional": 0.0009000000000000001, "atendimento_humano": 0.0006000000000000001, "internet_consumo": 0.0009000000000000001, "bonus_nao_recebido": 0.00020000000000000004, "plano_nova_linha": 0.00020000000000000004, "plano_consulta": 0.00020000000000000004, "sem_correspondencia": 0.0020000000000000005}, "confidence": 0.5736, "input_tokens": 290, "latency_ms": 164.93260799995824} +{"id": "g0220-seguranca_perda_roubo-regionalismo-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"portabilidade": 0.0015003000600120023, "suporte_chip_esim": 0.001300260052010402, "reclamacao_atendimento": 0.0011002200440088019, "conta_vencimento": 0.0011002200440088019, "roaming_duvida": 0.005201040208041608, "plano_troca": 0.0010002000400080016, "seguranca_perda_roubo": 0.8797759551910382, "recarga_saldo": 0.0010002000400080016, "desconto_retencao": 0.0011002200440088019, "troca_numero": 0.0014002800560112022, "seguranca_fraude": 0.09761952390478096, "internet_problema_conexao": 0.0036007201440288058, "fidelidade_resgate": 0.0011002200440088019, "internet_pacote_adicional": 0.0011002200440088019, "recarga_nao_creditada": 0.0010002000400080016, "sem_correspondencia": 0.0011002200440088019}, "confidence": 0.8262, "input_tokens": 292, "latency_ms": 166.96276999999782} +{"id": "g0220-seguranca_perda_roubo-regionalismo-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.05971791537461241, "suporte_chip_esim": 0.0007002100630189059, "reclamacao_atendimento": 0.0003000900270081025, "portabilidade": 0.0003000900270081025, "seguranca_fraude": 0.9179753926177856, "fidelidade_resgate": 0.0003000900270081025, "negociacao_divida": 0.0003000900270081025, "vas_consulta": 0.0003000900270081025, "conta_explicacao": 0.0003000900270081025, "parceiros_ofertas": 0.0003000900270081025, "recarga_realizar": 0.0003000900270081025, "marketplace_compra": 0.0004001200360108034, "conta_debito_automatico_digital": 0.0003000900270081025, "atendimento_humano": 0.0003000900270081025, "cancelamento_linha": 0.01760528158447535, "sem_correspondencia": 0.000600180054016205}, "confidence": 0.8711, "input_tokens": 291, "latency_ms": 168.23173599999564} +{"id": "g0220-seguranca_perda_roubo-regionalismo-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.0006998600279944011, "cancelamento_linha": 0.0009998000399920016, "seguranca_perda_roubo": 0.3639272145570886, "roaming_pacote": 0.0005998800239952009, "fidelidade_resgate": 0.0014997000599880025, "portabilidade": 0.10747850429914017, "conta_debito_automatico_digital": 0.016296740651869625, "parceiros_ofertas": 0.00029994001199760045, "vas_consulta": 0.00029994001199760045, "internet_problema_conexao": 0.05298940211957608, "bonus_nao_recebido": 0.00029994001199760045, "suporte_chip_esim": 0.005498900219956008, "beneficios_consulta": 0.00029994001199760045, "conta_explicacao": 0.001799640071985603, "seguranca_fraude": 0.4439112177564487, "sem_correspondencia": 0.0030993801239752048}, "confidence": 0.5372, "input_tokens": 290, "latency_ms": 166.35121000001618} +{"id": "g0220-seguranca_perda_roubo-regionalismo-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"suporte_sem_sinal": 0.0006999300069993002, "plano_nova_linha": 0.00039996000399960017, "seguranca_perda_roubo": 0.06289371062893712, "marketplace_pedido": 0.00039996000399960017, "suporte_chip_esim": 0.0009999000099990003, "conta_pagamento_confirmacao": 0.00039996000399960017, "parceiros_ofertas": 0.00039996000399960017, "internet_consumo": 0.0009999000099990003, "seguranca_fraude": 0.9298070192980703, "cadastro_atualizacao": 0.00039996000399960017, "recarga_nao_creditada": 0.00039996000399960017, "troca_numero": 0.00039996000399960017, "fidelidade_resgate": 0.00039996000399960017, "portabilidade": 0.00039996000399960017, "vas_contratacao": 0.0004999500049995001, "sem_correspondencia": 0.0004999500049995001}, "confidence": 0.8934, "input_tokens": 285, "latency_ms": 162.67540499995903} +{"id": "g0220-seguranca_perda_roubo-regionalismo-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_cobranca": 0.32130000000000003, "cancelamento_linha": 0.020400000000000005, "seguranca_fraude": 0.30400000000000005, "marketplace_pedido": 0.0005000000000000001, "suporte_chip_esim": 0.0026000000000000003, "seguranca_perda_roubo": 0.34940000000000004, "vas_consulta": 0.0005000000000000001, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.4204, "input_tokens": 226, "latency_ms": 133.73632699995142} +{"id": "g0220-seguranca_perda_roubo-regionalismo-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.8018713665516228, "marketplace_pedido": 1.0000890079217048e-06, "suporte_chip_esim": 0.00010000890079217049, "internet_consumo": 1.0000890079217048e-06, "suporte_configuracao": 0.0003000267023765114, "beneficios_consulta": 1.0000890079217048e-06, "seguranca_perda_roubo": 0.19741757016374453, "internet_problema_conexao": 0.0003000267023765114, "recarga_realizar": 1.0000890079217048e-06, "portabilidade": 1.0000890079217048e-06, "conta_vencimento": 1.0000890079217048e-06, "desconto_retencao": 1.0000890079217048e-06, "negociacao_religacao": 1.0000890079217048e-06, "conta_pagamento_confirmacao": 1.0000890079217048e-06, "roaming_pacote": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.818, "input_tokens": 289, "latency_ms": 165.48821200001385} +{"id": "g0220-seguranca_perda_roubo-regionalismo-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9013, "suporte_chip_esim": 0.0067, "seguranca_perda_roubo": 0.0851, "sem_correspondencia": 0.0069}, "confidence": 0.7322, "input_tokens": 152, "latency_ms": 97.5743459999876} +{"id": "g0220-seguranca_perda_roubo-regionalismo-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.00039992001599680073, "seguranca_perda_roubo": 0.6699660067986405, "parceiros_ofertas": 0.00039992001599680073, "vas_consulta": 0.00039992001599680073, "seguranca_fraude": 0.2878424315136973, "suporte_chip_esim": 0.0025994801039792045, "recarga_realizar": 0.00039992001599680073, "roaming_cobranca": 0.011897620475904824, "vas_cancelamento": 0.024495100979804046, "recarga_saldo": 0.00039992001599680073, "conta_explicacao": 0.00039992001599680073, "sem_correspondencia": 0.0007998400319936015}, "confidence": 0.6743, "input_tokens": 282, "latency_ms": 160.5307469999957} +{"id": "g0220-seguranca_perda_roubo-regionalismo-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_explicacao": 0.0004, "suporte_chip_esim": 0.0018, "suporte_configuracao": 0.0141, "conta_debito_automatico_digital": 0.0003, "conta_contestacao": 0.0004, "seguranca_fraude": 0.0283, "seguranca_perda_roubo": 0.9544, "sem_correspondencia": 0.0003}, "confidence": 0.8905, "input_tokens": 250, "latency_ms": 146.45677800001522} +{"id": "g0220-seguranca_perda_roubo-regionalismo-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 1.0001950380324161e-06, "reclamacao_atendimento": 0.00010001950380324163, "portabilidade": 0.00020003900760648326, "suporte_configuracao": 0.00030005851140972486, "suporte_chip_esim": 1.0001950380324161e-06, "conta_debito_automatico_digital": 1.0001950380324161e-06, "cancelamento_linha": 0.9966943553993028, "seguranca_fraude": 0.002200429083671316, "recarga_nao_creditada": 1.0001950380324161e-06, "troca_numero": 1.0001950380324161e-06, "seguranca_perda_roubo": 0.0004000780152129665, "sem_correspondencia": 0.00010001950380324163}, "confidence": 0.9886, "input_tokens": 274, "latency_ms": 156.5334940000298} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 202, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.8795879587958796, "suporte_chip_esim": 0.018101810181018106, "seguranca_perda_roubo": 0.07400740074007402, "sem_correspondencia": 0.028302830283028303}, "confidence": 0.6543, "input_tokens": 182, "latency_ms": 111.20696699998689} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.01, "seguranca_perda_roubo": 0.774, "seguranca_fraude": 0.2068, "sem_correspondencia": 0.0092}, "confidence": 0.5575, "input_tokens": 180, "latency_ms": 110.5972909999764} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_chip_esim": 0.034, "seguranca_fraude": 0.7055, "internet_pacote_adicional": 0.0628, "sem_correspondencia": 0.1977}, "confidence": 0.383, "input_tokens": 173, "latency_ms": 111.63912699998946} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 181, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.0022004400880176037, "conta_segunda_via": 0.002300460092018404, "seguranca_fraude": 0.0645129025805161, "suporte_chip_esim": 0.021104220844168835, "conta_debito_automatico_digital": 0.0022004400880176037, "roaming_pacote": 0.0022004400880176037, "suporte_configuracao": 0.020104020804160835, "desconto_retencao": 0.0022004400880176037, "recarga_saldo": 0.002400480096019204, "vas_contratacao": 0.006201240248049611, "conta_vencimento": 0.002400480096019204, "cancelamento_linha": 0.08771754350870174, "seguranca_perda_roubo": 0.7776555311062213, "troca_numero": 0.002300460092018404, "vas_consulta": 0.002300460092018404, "sem_correspondencia": 0.0022004400880176037}, "confidence": 0.6695, "input_tokens": 315, "latency_ms": 178.81984399997464} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_consulta": 0.0018001800180017999, "portabilidade": 0.0017001700170017, "seguranca_perda_roubo": 0.4889488948894889, "seguranca_fraude": 0.45004500450045, "bonus_nao_recebido": 0.0018001800180017999, "suporte_chip_esim": 0.0034003400340034, "recarga_saldo": 0.0017001700170017, "plano_nova_linha": 0.041304130413041304, "recarga_realizar": 0.0017001700170017, "desconto_retencao": 0.0017001700170017, "roaming_duvida": 0.0017001700170017, "sem_correspondencia": 0.0042004200420041994}, "confidence": 0.6136, "input_tokens": 309, "latency_ms": 176.4453370000183} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"reclamacao_atendimento": 0.0010998900109989002, "atendimento_humano": 0.0014998500149985001, "suporte_chip_esim": 0.0010998900109989002, "seguranca_fraude": 0.0026997300269973002, "fidelidade_pontos": 0.0010998900109989002, "marketplace_compra": 0.0010998900109989002, "recarga_realizar": 0.0010998900109989002, "conta_pagamento_confirmacao": 0.0010998900109989002, "internet_problema_conexao": 0.9755024497550245, "beneficios_consulta": 0.0010998900109989002, "seguranca_perda_roubo": 0.009899010098990102, "sem_correspondencia": 0.0026997300269973002}, "confidence": 0.9342, "input_tokens": 307, "latency_ms": 177.77650400000766} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.025297470252974703, "plano_consulta": 0.03469653034696531, "negociacao_divida": 0.025697430256974303, "recarga_nao_creditada": 0.0240975902409759, "roaming_duvida": 0.023897610238976102, "conta_contestacao": 0.024597540245975404, "seguranca_perda_roubo": 0.36746325367463256, "marketplace_compra": 0.023497650234976502, "seguranca_fraude": 0.19438056194380562, "conta_explicacao": 0.024997500249975005, "vas_cancelamento": 0.027897210278972105, "fidelidade_resgate": 0.04869513048695131, "plano_troca": 0.0240975902409759, "internet_consumo": 0.0662933706629337, "suporte_chip_esim": 0.04029597040295971, "sem_correspondencia": 0.0240975902409759}, "confidence": 0.2151, "input_tokens": 319, "latency_ms": 183.24721300001556} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.164016401640164, "vas_consulta": 0.07060706070607059, "fidelidade_pontos": 0.07100710071007099, "suporte_chip_esim": 0.07840784078407839, "recarga_realizar": 0.0702070207020702, "vas_contratacao": 0.07070707070707069, "seguranca_perda_roubo": 0.1165116511651165, "reclamacao_atendimento": 0.0708070807080708, "negociacao_religacao": 0.07110711071107109, "internet_pacote_adicional": 0.0703070307030703, "recarga_nao_creditada": 0.0727072707270727, "sem_correspondencia": 0.0736073607360736}, "confidence": 0.018, "input_tokens": 316, "latency_ms": 177.22076900003003} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 171, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"bonus_nao_recebido": 0.00010002000400080017, "suporte_configuracao": 0.00010002000400080017, "roaming_pacote": 0.00010002000400080017, "cancelamento_linha": 0.985597119423885, "desconto_retencao": 0.00010002000400080017, "internet_problema_conexao": 0.006401280256051211, "seguranca_perda_roubo": 0.0008001600320064014, "vas_cancelamento": 0.0003000600120024005, "negociacao_religacao": 0.00010002000400080017, "fidelidade_resgate": 0.00010002000400080017, "marketplace_compra": 0.00010002000400080017, "internet_pacote_adicional": 0.00020004000800160035, "suporte_chip_esim": 0.00010002000400080017, "seguranca_fraude": 0.00570114022804561, "atendimento_humano": 0.00010002000400080017, "sem_correspondencia": 0.00010002000400080017}, "confidence": 0.9651, "input_tokens": 313, "latency_ms": 177.2009229999867} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.006000600060006, "conta_explicacao": 0.0064006400640064, "beneficios_consulta": 0.0063006300630063, "suporte_chip_esim": 0.021602160216021602, "plano_nova_linha": 0.4737473747374737, "cancelamento_linha": 0.2476247624762476, "suporte_sem_sinal": 0.0068006800680068, "seguranca_perda_roubo": 0.14171417141714168, "conta_contestacao": 0.006100610061006101, "vas_cancelamento": 0.006000600060006, "seguranca_fraude": 0.0668066806680668, "sem_correspondencia": 0.0109010901090109}, "confidence": 0.4043, "input_tokens": 300, "latency_ms": 166.61867799996344} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.304969503049695, "seguranca_fraude": 0.6219378062193781, "suporte_chip_esim": 0.029997000299970003, "sem_correspondencia": 0.0430956904309569}, "confidence": 0.3521, "input_tokens": 182, "latency_ms": 113.78701199998886} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"atendimento_humano": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "cancelamento_linha": 0.9999850002249971, "vas_consulta": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 316, "latency_ms": 180.1317619999736} +{"id": "g0225-seguranca_fraude-informal_abreviado-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"fidelidade_resgate": 0.027397260273972605, "marketplace_compra": 0.08029197080291971, "seguranca_perda_roubo": 0.04459554044595541, "roaming_cobranca": 0.026797320267973206, "conta_contestacao": 0.0957904209579042, "suporte_chip_esim": 0.012598740125987402, "parceiros_ofertas": 0.06679332066793321, "suporte_sem_sinal": 0.027497250274972504, "reclamacao_atendimento": 0.45315468453154684, "conta_explicacao": 0.14058594140585942, "vas_cancelamento": 0.019298070192980705, "sem_correspondencia": 0.0051994800519948}, "confidence": 0.262, "input_tokens": 304, "latency_ms": 170.86406000004217} +{"id": "g0225-seguranca_fraude-informal_abreviado-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_contestacao": 0.011601160116011602, "seguranca_perda_roubo": 0.06460646064606462, "seguranca_fraude": 0.04570457045704571, "internet_consumo": 0.11371137113711371, "conta_pagamento_confirmacao": 0.011101110111011102, "conta_segunda_via": 0.010901090109010901, "reclamacao_atendimento": 0.6864686468646866, "sem_correspondencia": 0.05590559055905591}, "confidence": 0.4537, "input_tokens": 261, "latency_ms": 153.0495660000497} +{"id": "g0225-seguranca_fraude-informal_abreviado-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.0318, "vas_cancelamento": 0.0076, "seguranca_perda_roubo": 0.0076, "conta_contestacao": 0.0093, "seguranca_fraude": 0.0851, "internet_pacote_adicional": 0.0296, "internet_consumo": 0.1896, "fidelidade_resgate": 0.0101, "marketplace_pedido": 0.0152, "suporte_chip_esim": 0.0087, "marketplace_compra": 0.015, "sem_correspondencia": 0.5904}, "confidence": 0.444, "input_tokens": 301, "latency_ms": 169.90652500004444} +{"id": "g0225-seguranca_fraude-informal_abreviado-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_consumo": 0.14795918367346944, "vas_contratacao": 0.003701480592236896, "seguranca_perda_roubo": 0.007703081232492999, "conta_debito_automatico_digital": 0.0013005202080832337, "roaming_duvida": 0.27571028411364557, "seguranca_fraude": 0.19787915166066433, "portabilidade": 0.07272909163665468, "conta_contestacao": 0.0013005202080832337, "plano_nova_linha": 0.12535014005602244, "conta_pagamento_confirmacao": 0.0014005602240896363, "marketplace_pedido": 0.001500600240096039, "recarga_nao_creditada": 0.006402561024409766, "recarga_realizar": 0.0014005602240896363, "roaming_cobranca": 0.11874749899959987, "marketplace_compra": 0.0014005602240896363, "sem_correspondencia": 0.03551420568227292}, "confidence": 0.305, "input_tokens": 306, "latency_ms": 269.7871350000014} +{"id": "g0225-seguranca_fraude-informal_abreviado-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9912026392082376, "conta_vencimento": 9.997000899730082e-05, "troca_numero": 9.997000899730082e-05, "beneficios_consulta": 9.997000899730082e-05, "seguranca_fraude": 0.001099670098970309, "conta_contestacao": 9.997000899730082e-05, "fidelidade_resgate": 0.002599220233929821, "recarga_saldo": 9.997000899730082e-05, "recarga_nao_creditada": 0.0008997300809757073, "portabilidade": 0.000999700089973008, "seguranca_perda_roubo": 0.0006997900629811057, "conta_debito_automatico_digital": 9.997000899730082e-05, "fidelidade_pontos": 9.997000899730082e-05, "negociacao_religacao": 9.997000899730082e-05, "internet_consumo": 0.00019994001799460164, "sem_correspondencia": 0.0014995501349595122}, "confidence": 0.9761, "input_tokens": 304, "latency_ms": 174.74815000002764} +{"id": "g0225-seguranca_fraude-informal_abreviado-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_contestacao": 0.010701070107010699, "seguranca_perda_roubo": 0.6790679067906791, "seguranca_fraude": 0.264026402640264, "sem_correspondencia": 0.046204620462046195}, "confidence": 0.4192, "input_tokens": 169, "latency_ms": 106.73264999996945} +{"id": "g0225-seguranca_fraude-informal_abreviado-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 107, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.002999400119976005, "conta_vencimento": 0.0024995000999800043, "seguranca_fraude": 0.47730453909218157, "conta_contestacao": 0.0034993001399720057, "roaming_cobranca": 0.0046990601879624075, "seguranca_perda_roubo": 0.055388922215556885, "bonus_nao_recebido": 0.0034993001399720057, "sem_correspondencia": 0.4501099780043991}, "confidence": 0.534, "input_tokens": 243, "latency_ms": 143.7810019999688} +{"id": "g0225-seguranca_fraude-informal_abreviado-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0274, "seguranca_perda_roubo": 0.0718, "seguranca_fraude": 0.131, "sem_correspondencia": 0.7698}, "confidence": 0.4552, "input_tokens": 165, "latency_ms": 106.53666799998973} +{"id": "g0225-seguranca_fraude-informal_abreviado-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_problema_conexao": 0.15401540154015403, "recarga_nao_creditada": 0.29022902290229025, "suporte_configuracao": 0.04230423042304231, "suporte_sem_sinal": 0.008300830083008302, "seguranca_perda_roubo": 0.05760576057605761, "fidelidade_pontos": 0.004800480048004801, "beneficios_consulta": 0.004400440044004401, "conta_pagamento_confirmacao": 0.004500450045004501, "conta_contestacao": 0.004300430043004301, "seguranca_fraude": 0.3975397539753976, "roaming_duvida": 0.004700470047004701, "roaming_pacote": 0.004400440044004401, "plano_consulta": 0.0042004200420042, "atendimento_humano": 0.0042004200420042, "parceiros_ofertas": 0.0042004200420042, "sem_correspondencia": 0.010301030103010303}, "confidence": 0.4176, "input_tokens": 303, "latency_ms": 175.63760600000933} +{"id": "g0225-seguranca_fraude-informal_abreviado-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.017698230176982303, "recarga_realizar": 0.017498250174982504, "seguranca_perda_roubo": 0.0751924807519248, "seguranca_fraude": 0.773022697730227, "fidelidade_resgate": 0.017698230176982303, "conta_contestacao": 0.017298270172982702, "internet_pacote_adicional": 0.0173982601739826, "sem_correspondencia": 0.0641935806419358}, "confidence": 0.5557, "input_tokens": 252, "latency_ms": 142.91845600001807} +{"id": "g0225-seguranca_fraude-informal_abreviado-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 117, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.019898010198980104, "roaming_pacote": 0.10048995100489952, "marketplace_compra": 0.019798020197980205, "seguranca_perda_roubo": 0.0380961903809619, "seguranca_fraude": 0.43895610438956106, "conta_pagamento_confirmacao": 0.016698330166983303, "suporte_chip_esim": 0.018698130186981302, "sem_correspondencia": 0.34736526347365265}, "confidence": 0.3353, "input_tokens": 260, "latency_ms": 150.36347899996372} +{"id": "g0225-seguranca_fraude-informal_abreviado-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0006999300069993001, "conta_segunda_via": 0.0006999300069993001, "seguranca_fraude": 0.9887011298870113, "plano_nova_linha": 0.0005999400059994001, "negociacao_divida": 0.0006999300069993001, "conta_contestacao": 0.0006999300069993001, "seguranca_perda_roubo": 0.0023997600239976003, "sem_correspondencia": 0.005499450054994501}, "confidence": 0.9622, "input_tokens": 248, "latency_ms": 142.81723399994917} +{"id": "g0227-seguranca_fraude-regionalismo-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 0.0019001900190019005, "cadastro_atualizacao": 0.0005000500050005002, "troca_numero": 0.9361936193619363, "seguranca_fraude": 0.03980398039803981, "plano_consulta": 0.0005000500050005002, "suporte_chip_esim": 0.0007000700070007002, "marketplace_compra": 0.0006000600060006001, "roaming_pacote": 0.0014001400140014003, "seguranca_perda_roubo": 0.007400740074007402, "bonus_nao_recebido": 0.0008000800080008002, "conta_contestacao": 0.0007000700070007002, "sem_correspondencia": 0.009500950095009501}, "confidence": 0.8712, "input_tokens": 321, "latency_ms": 182.34349800002292} +{"id": "g0227-seguranca_fraude-regionalismo-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 201, "length_bucket": "longo"}, "pred": "recarga_saldo", "probabilities": {"marketplace_compra": 0.0477047704770477, "vas_contratacao": 0.004100410041004101, "conta_explicacao": 0.005900590059005901, "conta_contestacao": 0.04410441044104411, "recarga_saldo": 0.3416341634163416, "seguranca_perda_roubo": 0.30273027302730277, "plano_troca": 0.004300430043004301, "vas_consulta": 0.14581458145814583, "internet_problema_conexao": 0.004100410041004101, "plano_consulta": 0.012601260126012601, "seguranca_fraude": 0.030303030303030304, "sem_correspondencia": 0.05670567056705671}, "confidence": 0.3098, "input_tokens": 320, "latency_ms": 178.2570760000226} +{"id": "g0227-seguranca_fraude-regionalismo-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.23380000000000004, "conta_contestacao": 0.030600000000000002, "seguranca_fraude": 0.23630000000000004, "seguranca_perda_roubo": 0.07080000000000002, "recarga_nao_creditada": 0.024600000000000004, "recarga_realizar": 0.024400000000000005, "internet_consumo": 0.18060000000000004, "sem_correspondencia": 0.19890000000000002}, "confidence": 0.1406, "input_tokens": 254, "latency_ms": 149.60652400003482} +{"id": "g0227-seguranca_fraude-regionalismo-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 174, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9962980074039853, "conta_contestacao": 9.99998000004e-07, "seguranca_perda_roubo": 0.00029999940000120004, "suporte_configuracao": 0.0020999958000084, "conta_segunda_via": 9.99998000004e-07, "fidelidade_resgate": 9.999980000040002e-05, "seguranca_fraude": 0.00029999940000120004, "sem_correspondencia": 0.0008999982000036001}, "confidence": 0.9859, "input_tokens": 268, "latency_ms": 160.30557999999928} +{"id": "g0227-seguranca_fraude-regionalismo-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.5195000000000001, "desconto_retencao": 0.015600000000000001, "conta_contestacao": 0.016000000000000004, "conta_debito_automatico_digital": 0.017400000000000002, "suporte_chip_esim": 0.15430000000000002, "seguranca_fraude": 0.17220000000000002, "seguranca_perda_roubo": 0.08160000000000002, "sem_correspondencia": 0.023400000000000004}, "confidence": 0.3145, "input_tokens": 277, "latency_ms": 163.24318399995263} +{"id": "g0227-seguranca_fraude-regionalismo-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 186, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5374, "conta_contestacao": 0.0037, "seguranca_fraude": 0.4544, "sem_correspondencia": 0.0045}, "confidence": 0.4684, "input_tokens": 183, "latency_ms": 116.26469200001566} +{"id": "g0227-seguranca_fraude-regionalismo-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 194, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 0.009100910091009102, "recarga_realizar": 0.0081008100810081, "plano_troca": 0.006000600060006001, "conta_contestacao": 0.006700670067006701, "plano_consulta": 0.17591759175917593, "seguranca_fraude": 0.0496049604960496, "roaming_duvida": 0.1345134513451345, "suporte_configuracao": 0.0321032103210321, "reclamacao_atendimento": 0.005900590059005901, "negociacao_divida": 0.006400640064006401, "plano_nova_linha": 0.20132013201320131, "seguranca_perda_roubo": 0.0692069206920692, "internet_problema_conexao": 0.1573157315731573, "marketplace_pedido": 0.0996099609960996, "conta_explicacao": 0.0277027702770277, "sem_correspondencia": 0.010501050105010502}, "confidence": 0.1996, "input_tokens": 326, "latency_ms": 208.27915000000985} +{"id": "g0227-seguranca_fraude-regionalismo-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 195, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.21987801219878014, "conta_contestacao": 0.10888911108889111, "seguranca_perda_roubo": 0.29187081291870814, "sem_correspondencia": 0.37936206379362064}, "confidence": 0.0611, "input_tokens": 184, "latency_ms": 118.35570899995673} +{"id": "g0227-seguranca_fraude-regionalismo-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.006701340268053609, "seguranca_fraude": 0.12332466493298658, "conta_contestacao": 0.006701340268053609, "plano_consulta": 0.137127425485097, "vas_contratacao": 0.00740148029605921, "suporte_configuracao": 0.2724544908981795, "conta_segunda_via": 0.006701340268053609, "conta_debito_automatico_digital": 0.013002600520104017, "internet_consumo": 0.19693938787757545, "conta_vencimento": 0.006701340268053609, "seguranca_perda_roubo": 0.039007801560312055, "suporte_chip_esim": 0.05431086217243448, "negociacao_divida": 0.006701340268053609, "portabilidade": 0.03610722144428885, "marketplace_compra": 0.07701540308061611, "sem_correspondencia": 0.009801960392078413}, "confidence": 0.2378, "input_tokens": 320, "latency_ms": 177.6921139999672} +{"id": "g0227-seguranca_fraude-regionalismo-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.34103410341034107, "seguranca_fraude": 0.3568356835683568, "conta_contestacao": 0.153015301530153, "sem_correspondencia": 0.1491149114911491}, "confidence": 0.0582, "input_tokens": 184, "latency_ms": 114.41231800000651} +{"id": "g0227-seguranca_fraude-regionalismo-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 187, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"suporte_sem_sinal": 0.0117, "cancelamento_linha": 0.4255, "seguranca_perda_roubo": 0.0321, "recarga_saldo": 0.0027, "plano_troca": 0.0061, "troca_numero": 0.4628, "suporte_chip_esim": 0.0084, "plano_consulta": 0.0029, "conta_contestacao": 0.0029, "beneficios_consulta": 0.0027, "seguranca_fraude": 0.0349, "sem_correspondencia": 0.0073}, "confidence": 0.528, "input_tokens": 305, "latency_ms": 170.51614100000734} +{"id": "g0228-seguranca_fraude-emocional-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 0.0028005601120224045, "cancelamento_linha": 0.9112822564512904, "conta_debito_automatico_digital": 0.02900580116023205, "beneficios_consulta": 0.00020004000800160035, "vas_cancelamento": 0.00020004000800160035, "internet_consumo": 0.000600120024004801, "reclamacao_atendimento": 0.00020004000800160035, "desconto_retencao": 0.00020004000800160035, "conta_contestacao": 0.00020004000800160035, "marketplace_pedido": 0.002000400080016003, "seguranca_perda_roubo": 0.014402880576115223, "fidelidade_resgate": 0.0003000600120024005, "roaming_cobranca": 0.00020004000800160035, "recarga_realizar": 0.00020004000800160035, "seguranca_fraude": 0.038007601520304066, "sem_correspondencia": 0.00020004000800160035}, "confidence": 0.8473, "input_tokens": 321, "latency_ms": 181.92850000002636} +{"id": "g0228-seguranca_fraude-emocional-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao", "vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.8264652930586119, "seguranca_fraude": 0.03340668133626726, "seguranca_perda_roubo": 0.0026005201040208044, "vas_cancelamento": 0.13172634526905386, "suporte_chip_esim": 0.0005001000200040009, "troca_numero": 0.0005001000200040009, "recarga_nao_creditada": 0.0009001800360072016, "roaming_duvida": 0.0005001000200040009, "cadastro_atualizacao": 0.0005001000200040009, "conta_contestacao": 0.0010002000400080018, "suporte_configuracao": 0.0005001000200040009, "sem_correspondencia": 0.0014002800560112025}, "confidence": 0.76, "input_tokens": 297, "latency_ms": 173.63550800001804} +{"id": "g0228-seguranca_fraude-emocional-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.007899210078992101, "desconto_retencao": 0.0053994600539946005, "seguranca_fraude": 0.011898810118988102, "vas_contratacao": 0.006399360063993601, "troca_numero": 0.08719128087191282, "conta_contestacao": 0.0058994100589941, "seguranca_perda_roubo": 0.0053994600539946005, "sem_correspondencia": 0.8699130086991301}, "confidence": 0.7386, "input_tokens": 229, "latency_ms": 135.27191000002858} +{"id": "g0228-seguranca_fraude-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_segunda_via": 0.0236, "conta_contestacao": 0.0024, "negociacao_religacao": 0.0862, "recarga_realizar": 0.0018, "roaming_pacote": 0.0018, "marketplace_pedido": 0.1602, "seguranca_perda_roubo": 0.4558, "fidelidade_pontos": 0.1949, "bonus_nao_recebido": 0.0018, "parceiros_ofertas": 0.006, "plano_nova_linha": 0.0106, "sem_correspondencia": 0.0549}, "confidence": 0.3734, "input_tokens": 297, "latency_ms": 169.17879400000402} +{"id": "g0228-seguranca_fraude-emocional-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.1862, "seguranca_perda_roubo": 0.1841, "conta_contestacao": 0.1866, "sem_correspondencia": 0.4431}, "confidence": 0.0633, "input_tokens": 164, "latency_ms": 103.48537999999508} +{"id": "g0228-seguranca_fraude-emocional-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.521952195219522, "seguranca_perda_roubo": 0.0273027302730273, "conta_pagamento_confirmacao": 0.0028002800280027998, "roaming_cobranca": 0.004800480048004799, "conta_contestacao": 0.0028002800280027998, "internet_problema_conexao": 0.3372337233723372, "fidelidade_resgate": 0.0279027902790279, "sem_correspondencia": 0.07520752075207521}, "confidence": 0.4434, "input_tokens": 261, "latency_ms": 152.9549960000054} +{"id": "g0228-seguranca_fraude-emocional-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 128, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_segunda_via": 0.0064006400640064, "conta_contestacao": 0.0065006500650064995, "seguranca_perda_roubo": 0.4681468146814681, "conta_debito_automatico_digital": 0.0063006300630063, "recarga_realizar": 0.0064006400640064, "suporte_configuracao": 0.0064006400640064, "seguranca_fraude": 0.3474347434743474, "sem_correspondencia": 0.1524152415241524}, "confidence": 0.4368, "input_tokens": 265, "latency_ms": 151.4840649999769} +{"id": "g0228-seguranca_fraude-emocional-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_cobranca": 0.024602460246024607, "seguranca_perda_roubo": 0.036103610361036105, "vas_consulta": 0.0042004200420042, "suporte_configuracao": 0.009900990099009903, "portabilidade": 0.004400440044004401, "internet_problema_conexao": 0.7623762376237624, "vas_cancelamento": 0.004300430043004301, "recarga_nao_creditada": 0.0039003900390039005, "negociacao_divida": 0.004500450045004501, "seguranca_fraude": 0.13641364136413642, "conta_contestacao": 0.0042004200420042, "sem_correspondencia": 0.005100510051005101}, "confidence": 0.6372, "input_tokens": 289, "latency_ms": 167.964239000014} +{"id": "g0228-seguranca_fraude-emocional-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.11641164116411641, "marketplace_compra": 0.0498049804980498, "seguranca_fraude": 0.6808680868086808, "atendimento_humano": 0.0625062506250625, "portabilidade": 0.0063006300630063005, "internet_problema_conexao": 0.011401140114011402, "fidelidade_pontos": 0.0349034903490349, "conta_vencimento": 0.006000600060006001, "conta_contestacao": 0.007600760076007601, "roaming_pacote": 0.006000600060006001, "beneficios_consulta": 0.006000600060006001, "sem_correspondencia": 0.012201220122012201}, "confidence": 0.5099, "input_tokens": 283, "latency_ms": 164.95906800003013} +{"id": "g0228-seguranca_fraude-emocional-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"internet_pacote_adicional": 0.004600000000000001, "conta_explicacao": 0.015700000000000002, "atendimento_humano": 0.005300000000000001, "vas_cancelamento": 0.0011000000000000003, "internet_consumo": 0.049600000000000005, "suporte_configuracao": 0.8844000000000001, "cancelamento_linha": 0.0019000000000000002, "conta_contestacao": 0.0019000000000000002, "roaming_pacote": 0.011800000000000001, "seguranca_fraude": 0.009200000000000002, "plano_consulta": 0.0014000000000000002, "seguranca_perda_roubo": 0.0021000000000000003, "recarga_saldo": 0.0012000000000000001, "negociacao_religacao": 0.0011000000000000003, "marketplace_compra": 0.0012000000000000001, "sem_correspondencia": 0.007500000000000001}, "confidence": 0.7891, "input_tokens": 312, "latency_ms": 172.8640759999962} +{"id": "g0228-seguranca_fraude-emocional-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.1626, "seguranca_perda_roubo": 0.1906, "seguranca_fraude": 0.4687, "sem_correspondencia": 0.1781}, "confidence": 0.0812, "input_tokens": 163, "latency_ms": 107.00719899995192} +{"id": "g0228-seguranca_fraude-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.4829, "parceiros_ofertas": 0.0103, "seguranca_perda_roubo": 0.367, "sem_correspondencia": 0.1398}, "confidence": 0.2486, "input_tokens": 149, "latency_ms": 98.22813599998881} +{"id": "g0233-roaming_pacote-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9967870417684574, "parceiros_ofertas": 9.999870001689981e-07, "conta_pagamento_confirmacao": 9.999870001689981e-07, "marketplace_compra": 9.999870001689981e-07, "roaming_cobranca": 9.999870001689981e-07, "internet_consumo": 9.999870001689982e-05, "conta_vencimento": 9.999870001689981e-07, "cadastro_atualizacao": 9.999870001689981e-07, "vas_contratacao": 0.0030999597005238943, "cancelamento_linha": 9.999870001689981e-07, "conta_explicacao": 9.999870001689981e-07, "recarga_realizar": 9.999870001689981e-07, "suporte_sem_sinal": 9.999870001689981e-07, "vas_consulta": 9.999870001689981e-07, "internet_pacote_adicional": 9.999870001689981e-07, "sem_correspondencia": 9.999870001689981e-07}, "confidence": 0.992, "input_tokens": 292, "latency_ms": 167.13304199998902} +{"id": "g0233-roaming_pacote-erros_digitacao-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0262999737000263, "roaming_pacote": 0.9713990286009715, "roaming_duvida": 0.0022999977000023003, "sem_correspondencia": 9.99999000001e-07}, "confidence": 0.9002, "input_tokens": 135, "latency_ms": 92.59789399999363} +{"id": "g0233-roaming_pacote-erros_digitacao-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 0.0055, "roaming_duvida": 0.436, "roaming_pacote": 0.1266, "roaming_cobranca": 0.4001, "conta_explicacao": 0.0011, "vas_contratacao": 0.0009, "internet_pacote_adicional": 0.0009, "sem_correspondencia": 0.0289}, "confidence": 0.4513, "input_tokens": 213, "latency_ms": 126.80449700002328} +{"id": "g0233-roaming_pacote-erros_digitacao-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9105089491050896, "roaming_pacote": 0.023697630236976307, "roaming_duvida": 0.033696630336966314, "sem_correspondencia": 0.032096790320967905}, "confidence": 0.7127, "input_tokens": 133, "latency_ms": 94.48145800001839} +{"id": "g0233-roaming_pacote-erros_digitacao-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"bonus_nao_recebido": 0.015299999999999996, "atendimento_humano": 0.006499999999999998, "internet_pacote_adicional": 0.08279999999999998, "troca_numero": 0.0012999999999999997, "negociacao_religacao": 0.6005999999999999, "conta_segunda_via": 0.006599999999999998, "roaming_duvida": 0.16409999999999997, "roaming_cobranca": 0.10659999999999997, "suporte_chip_esim": 0.0007999999999999998, "roaming_pacote": 0.012799999999999997, "plano_troca": 0.0008999999999999998, "sem_correspondencia": 0.0016999999999999995}, "confidence": 0.491, "input_tokens": 275, "latency_ms": 158.45138400004544} +{"id": "g0233-roaming_pacote-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.32320000000000004, "roaming_cobranca": 0.6752000000000001, "internet_pacote_adicional": 0.0004000000000000001, "sem_correspondencia": 0.0012000000000000001}, "confidence": 0.5372, "input_tokens": 134, "latency_ms": 94.62725399998817} +{"id": "g0233-roaming_pacote-erros_digitacao-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.10810000000000003, "vas_consulta": 0.24380000000000004, "internet_pacote_adicional": 0.2775000000000001, "recarga_saldo": 0.024700000000000007, "conta_vencimento": 0.005200000000000001, "roaming_pacote": 0.10930000000000002, "suporte_chip_esim": 0.031400000000000004, "beneficios_consulta": 0.014600000000000004, "roaming_duvida": 0.018300000000000004, "negociacao_divida": 0.03930000000000001, "roaming_cobranca": 0.06480000000000001, "sem_correspondencia": 0.06300000000000001}, "confidence": 0.1857, "input_tokens": 277, "latency_ms": 158.45372799998358} +{"id": "g0233-roaming_pacote-erros_digitacao-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.33956604339566043, "internet_pacote_adicional": 0.0026997300269973002, "roaming_duvida": 0.6455354464553544, "sem_correspondencia": 0.012198780121987803}, "confidence": 0.4814, "input_tokens": 132, "latency_ms": 89.38501000000088} +{"id": "g0233-roaming_pacote-erros_digitacao-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"atendimento_humano": 0.0007999200079992001, "fidelidade_pontos": 0.0028997100289971, "bonus_nao_recebido": 0.005599440055994401, "seguranca_perda_roubo": 0.000999900009999, "vas_contratacao": 0.0213978602139786, "conta_segunda_via": 0.0017998200179982, "roaming_cobranca": 0.16058394160583941, "suporte_sem_sinal": 0.0006999300069993001, "roaming_pacote": 0.6134386561343866, "marketplace_pedido": 0.0846915308469153, "internet_pacote_adicional": 0.039896010398960104, "suporte_chip_esim": 0.0023997600239976003, "conta_debito_automatico_digital": 0.0017998200179982, "roaming_duvida": 0.027097290270972903, "portabilidade": 0.025997400259974, "sem_correspondencia": 0.009899010098990102}, "confidence": 0.5123, "input_tokens": 292, "latency_ms": 164.44630500001267} +{"id": "g0233-roaming_pacote-erros_digitacao-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"troca_numero": 0.01229754049190162, "roaming_cobranca": 0.004499100179964007, "negociacao_religacao": 0.013497300539892022, "conta_contestacao": 0.0020995800839832034, "roaming_duvida": 0.03889222155568886, "internet_consumo": 0.0004999000199960008, "internet_pacote_adicional": 0.5323935212957408, "roaming_pacote": 0.23165366926614678, "vas_consulta": 0.0004999000199960008, "recarga_nao_creditada": 0.0008998200359928015, "bonus_nao_recebido": 0.0018996200759848032, "marketplace_compra": 0.15016996600679863, "portabilidade": 0.0005998800239952009, "internet_problema_conexao": 0.00629874025194961, "cancelamento_linha": 0.0008998200359928015, "sem_correspondencia": 0.0028994201159768043}, "confidence": 0.5242, "input_tokens": 289, "latency_ms": 166.21512099999336} +{"id": "g0233-roaming_pacote-erros_digitacao-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"marketplace_pedido": 0.0034000000000000002, "beneficios_consulta": 0.00010000000000000002, "seguranca_fraude": 0.0021000000000000003, "vas_contratacao": 0.0008000000000000001, "vas_consulta": 0.00010000000000000002, "bonus_nao_recebido": 0.0007000000000000001, "cadastro_atualizacao": 0.00010000000000000002, "internet_pacote_adicional": 0.00010000000000000002, "roaming_cobranca": 0.8260000000000001, "cancelamento_linha": 0.010900000000000002, "conta_segunda_via": 0.00010000000000000002, "roaming_duvida": 0.039400000000000004, "vas_cancelamento": 0.007400000000000001, "internet_problema_conexao": 0.0011000000000000003, "plano_troca": 0.016700000000000003, "sem_correspondencia": 0.09100000000000001}, "confidence": 0.743, "input_tokens": 289, "latency_ms": 164.8338510000258} +{"id": "g0233-roaming_pacote-erros_digitacao-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 1.0000970094099127e-06, "roaming_pacote": 0.9999969997089717, "roaming_duvida": 1.0000970094099127e-06, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9996, "input_tokens": 130, "latency_ms": 92.28663300001472} +{"id": "g0234-roaming_pacote-regionalismo-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"reclamacao_atendimento": 1.0000900081007289e-06, "roaming_cobranca": 0.017601584142572832, "troca_numero": 1.0000900081007289e-06, "plano_consulta": 1.0000900081007289e-06, "cancelamento_linha": 1.0000900081007289e-06, "conta_segunda_via": 1.0000900081007289e-06, "fidelidade_resgate": 1.0000900081007289e-06, "roaming_pacote": 0.9816883519516756, "internet_consumo": 0.0001000090008100729, "negociacao_religacao": 1.0000900081007289e-06, "suporte_sem_sinal": 1.0000900081007289e-06, "roaming_duvida": 0.0004000360032402916, "fidelidade_pontos": 1.0000900081007289e-06, "internet_pacote_adicional": 0.0001000090008100729, "vas_contratacao": 0.0001000090008100729, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9654, "input_tokens": 290, "latency_ms": 163.91202200003363} +{"id": "g0234-roaming_pacote-regionalismo-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.042495750424957505, "roaming_cobranca": 0.043495650434956505, "vas_consulta": 0.0046995300469953, "conta_explicacao": 0.004399560043995601, "suporte_chip_esim": 0.0044995500449955, "desconto_retencao": 0.004399560043995601, "roaming_pacote": 0.43925607439256076, "roaming_duvida": 0.013498650134986502, "bonus_nao_recebido": 0.004399560043995601, "negociacao_divida": 0.004399560043995601, "parceiros_ofertas": 0.004899510048995101, "portabilidade": 0.0045995400459954, "internet_pacote_adicional": 0.41125887411258877, "marketplace_compra": 0.0045995400459954, "vas_cancelamento": 0.004399560043995601, "sem_correspondencia": 0.0046995300469953}, "confidence": 0.5222, "input_tokens": 296, "latency_ms": 169.0361229999553} +{"id": "g0234-roaming_pacote-regionalismo-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.0008000800080008001, "conta_pagamento_confirmacao": 0.00010001000100010001, "roaming_pacote": 0.9776977697769778, "roaming_cobranca": 0.0009000900090009, "seguranca_perda_roubo": 0.00010001000100010001, "atendimento_humano": 0.00010001000100010001, "internet_pacote_adicional": 0.0201020102010201, "sem_correspondencia": 0.00020002000200020003}, "confidence": 0.9435, "input_tokens": 219, "latency_ms": 129.88442900001473} +{"id": "g0234-roaming_pacote-regionalismo-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.0005999400059993998, "roaming_duvida": 0.2727727227277272, "roaming_pacote": 0.6007399260073991, "internet_pacote_adicional": 0.0177982201779822, "bonus_nao_recebido": 0.0005999400059993998, "roaming_cobranca": 0.10168983101689828, "plano_troca": 0.0005999400059993998, "sem_correspondencia": 0.005199480051994799}, "confidence": 0.5167, "input_tokens": 221, "latency_ms": 133.1150479999792} +{"id": "g0234-roaming_pacote-regionalismo-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.041604160416041605, "suporte_chip_esim": 0.0048004800480048, "roaming_cobranca": 0.0083008300830083, "vas_cancelamento": 0.0023002300230023, "negociacao_religacao": 0.0042004200420042, "roaming_pacote": 0.2517251725172517, "internet_pacote_adicional": 0.6832683268326832, "sem_correspondencia": 0.0038003800380038005}, "confidence": 0.5847, "input_tokens": 226, "latency_ms": 130.35534300001927} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"atendimento_humano": 0.0122, "internet_pacote_adicional": 0.1482, "marketplace_pedido": 0.0129, "suporte_sem_sinal": 0.0027, "portabilidade": 0.0038, "roaming_duvida": 0.2857, "roaming_cobranca": 0.5292, "sem_correspondencia": 0.0053}, "confidence": 0.4457, "input_tokens": 219, "latency_ms": 133.79564900003516} +{"id": "g0234-roaming_pacote-regionalismo-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0064993500649935, "roaming_duvida": 0.015098490150984903, "conta_pagamento_confirmacao": 0.00019998000199980003, "roaming_pacote": 0.6376362363763625, "roaming_cobranca": 0.1165883411658834, "marketplace_compra": 0.0011998800119988001, "conta_vencimento": 0.00019998000199980003, "conta_segunda_via": 0.00019998000199980003, "vas_contratacao": 0.0014998500149985001, "atendimento_humano": 0.00019998000199980003, "cadastro_atualizacao": 0.22047795220477953, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.6003, "input_tokens": 279, "latency_ms": 159.67797000001838} +{"id": "g0234-roaming_pacote-regionalismo-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.6014601460146014, "internet_pacote_adicional": 0.0905090509050905, "roaming_pacote": 0.2725272527252725, "sem_correspondencia": 0.035503550355035496}, "confidence": 0.2815, "input_tokens": 134, "latency_ms": 92.98486000000139} +{"id": "g0234-roaming_pacote-regionalismo-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_debito_automatico_digital": 0.00010001000100010003, "desconto_retencao": 0.0008000800080008002, "roaming_cobranca": 0.6168616861686169, "roaming_duvida": 0.07940794079407941, "internet_pacote_adicional": 0.0017001700170017002, "beneficios_consulta": 0.00030003000300030005, "plano_consulta": 0.0075007500750075016, "roaming_pacote": 0.28972897289728977, "recarga_saldo": 0.0004000400040004001, "seguranca_perda_roubo": 0.0019001900190019005, "bonus_nao_recebido": 0.00020002000200020005, "sem_correspondencia": 0.0011001100110011003}, "confidence": 0.622, "input_tokens": 282, "latency_ms": 159.54423499999848} +{"id": "g0234-roaming_pacote-regionalismo-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.0040995900409959, "roaming_duvida": 0.15748425157484253, "troca_numero": 0.0045995400459954, "bonus_nao_recebido": 0.025197480251974803, "internet_pacote_adicional": 0.21677832216778323, "roaming_pacote": 0.5554444555544445, "roaming_cobranca": 0.022297770222977704, "sem_correspondencia": 0.014098590140985901}, "confidence": 0.4066, "input_tokens": 210, "latency_ms": 126.12177199997632} +{"id": "g0234-roaming_pacote-regionalismo-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"plano_consulta": 0.00010000000000000002, "roaming_pacote": 0.9893000000000001, "internet_pacote_adicional": 0.004200000000000001, "conta_pagamento_confirmacao": 0.00010000000000000002, "roaming_cobranca": 0.0013000000000000002, "roaming_duvida": 0.0048000000000000004, "suporte_sem_sinal": 0.00010000000000000002, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9657, "input_tokens": 224, "latency_ms": 132.78877900000907} +{"id": "g0234-roaming_pacote-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.0069, "roaming_cobranca": 0.0053, "internet_pacote_adicional": 0.9797, "sem_correspondencia": 0.0081}, "confidence": 0.9125, "input_tokens": 141, "latency_ms": 96.51028700000097} +{"id": "g0236-roaming_pacote-longo_contexto-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida", "suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 303, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0018003600720144029, "internet_problema_conexao": 0.021704340868173636, "seguranca_fraude": 0.0008001600320064013, "marketplace_pedido": 0.0006001200240048009, "roaming_duvida": 0.014802960592118424, "roaming_pacote": 0.9590918183636727, "roaming_cobranca": 0.0006001200240048009, "sem_correspondencia": 0.0006001200240048009}, "confidence": 0.8956, "input_tokens": 265, "latency_ms": 151.47123100001636} +{"id": "g0236-roaming_pacote-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 257, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.1231, "roaming_duvida": 0.0035, "internet_pacote_adicional": 0.8731, "sem_correspondencia": 0.0003}, "confidence": 0.7124, "input_tokens": 173, "latency_ms": 111.71567200000254} +{"id": "g0236-roaming_pacote-longo_contexto-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0825917408259174, "roaming_cobranca": 0.024997500249974998, "suporte_configuracao": 0.0407959204079592, "roaming_pacote": 0.34816518348165176, "suporte_sem_sinal": 0.009699030096990299, "fidelidade_resgate": 0.006299370062993699, "vas_cancelamento": 0.005199480051994799, "negociacao_religacao": 0.007199280071992799, "roaming_duvida": 0.28897110288971095, "desconto_retencao": 0.1447855214478552, "marketplace_compra": 0.0340965903409659, "sem_correspondencia": 0.007199280071992799}, "confidence": 0.3059, "input_tokens": 323, "latency_ms": 184.2322109999941} +{"id": "g0236-roaming_pacote-longo_contexto-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 238, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"internet_pacote_adicional": 0.05970597059705971, "bonus_nao_recebido": 0.0537053705370537, "internet_problema_conexao": 0.17991799179917992, "roaming_cobranca": 0.061706170617061705, "roaming_pacote": 0.23712371237123714, "roaming_duvida": 0.31723172317231724, "desconto_retencao": 0.0452045204520452, "sem_correspondencia": 0.045404540454045406}, "confidence": 0.1384, "input_tokens": 248, "latency_ms": 143.90306399997144} +{"id": "g0236-roaming_pacote-longo_contexto-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9943910504805454, "roaming_pacote": 0.0016999847001376983, "beneficios_consulta": 9.999910000809991e-07, "troca_numero": 9.999910000809991e-07, "portabilidade": 9.999910000809991e-07, "vas_cancelamento": 9.999910000809992e-05, "conta_contestacao": 9.999910000809991e-07, "marketplace_compra": 0.001099990100089099, "internet_pacote_adicional": 9.999910000809991e-07, "suporte_configuracao": 9.999910000809991e-07, "roaming_duvida": 0.0015999856001295987, "conta_pagamento_confirmacao": 9.999910000809991e-07, "atendimento_humano": 9.999910000809991e-07, "suporte_chip_esim": 9.999910000809991e-07, "plano_nova_linha": 0.0003999964000323997, "sem_correspondencia": 0.0006999937000566993}, "confidence": 0.9841, "input_tokens": 317, "latency_ms": 178.95320599996012} +{"id": "g0236-roaming_pacote-longo_contexto-05-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9706902741955, "vas_contratacao": 1.000093008649804e-06, "suporte_sem_sinal": 1.000093008649804e-06, "roaming_duvida": 0.0044004092380591385, "reclamacao_atendimento": 1.000093008649804e-06, "internet_consumo": 0.00010000930086498043, "roaming_pacote": 0.009000837077848238, "plano_nova_linha": 1.000093008649804e-06, "roaming_cobranca": 0.015801469536666907, "internet_pacote_adicional": 1.000093008649804e-06, "conta_segunda_via": 1.000093008649804e-06, "sem_correspondencia": 1.000093008649804e-06}, "confidence": 0.9343, "input_tokens": 310, "latency_ms": 175.6609610000055} +{"id": "g0236-roaming_pacote-longo_contexto-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 241, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 1.0000970094099127e-06, "roaming_pacote": 0.9999969997089717, "internet_pacote_adicional": 1.0000970094099127e-06, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9995, "input_tokens": 164, "latency_ms": 197.7629200000024} +{"id": "g0236-roaming_pacote-longo_contexto-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 228, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.466, "conta_segunda_via": 0.0041, "fidelidade_resgate": 0.0031, "bonus_nao_recebido": 0.0212, "plano_consulta": 0.0711, "atendimento_humano": 0.0015, "roaming_cobranca": 0.1095, "roaming_pacote": 0.2993, "recarga_realizar": 0.008, "conta_explicacao": 0.003, "internet_pacote_adicional": 0.0031, "sem_correspondencia": 0.0101}, "confidence": 0.4369, "input_tokens": 310, "latency_ms": 176.98227699997915} +{"id": "g0236-roaming_pacote-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 202, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.4781478147814782, "internet_pacote_adicional": 0.0093009300930093, "marketplace_pedido": 0.0011001100110011003, "internet_problema_conexao": 0.004100410041004101, "vas_contratacao": 0.014901490149014903, "roaming_cobranca": 0.47364736473647373, "negociacao_divida": 0.00010001000100010003, "conta_vencimento": 0.00020002000200020005, "atendimento_humano": 0.00020002000200020005, "seguranca_perda_roubo": 0.00030003000300030005, "beneficios_consulta": 0.0006000600060006001, "sem_correspondencia": 0.017401740174017404}, "confidence": 0.6279, "input_tokens": 315, "latency_ms": 180.20943899995245} +{"id": "g0236-roaming_pacote-longo_contexto-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 201, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"portabilidade": 0.007499250074992501, "bonus_nao_recebido": 0.007599240075992401, "plano_nova_linha": 0.03849615038496151, "roaming_duvida": 0.055894410558944105, "roaming_pacote": 0.0120987901209879, "seguranca_perda_roubo": 0.009799020097990201, "suporte_sem_sinal": 0.019398060193980604, "recarga_realizar": 0.0073992600739926015, "recarga_saldo": 0.0045995400459954, "internet_pacote_adicional": 0.1381861813818618, "roaming_cobranca": 0.0856914308569143, "fidelidade_pontos": 0.0057994200579942, "suporte_configuracao": 0.5576442355764424, "fidelidade_resgate": 0.011198880111988802, "cancelamento_linha": 0.020497950204979503, "sem_correspondencia": 0.018198180181981802}, "confidence": 0.4089, "input_tokens": 316, "latency_ms": 178.56423799997856} +{"id": "g0236-roaming_pacote-longo_contexto-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"suporte_sem_sinal": 1.0001940376433025e-06, "internet_pacote_adicional": 0.00010001940376433027, "roaming_cobranca": 0.03120605397447104, "roaming_pacote": 0.6678295589344331, "recarga_saldo": 0.00010001940376433027, "fidelidade_resgate": 1.0001940376433025e-06, "desconto_retencao": 0.00010001940376433027, "internet_problema_conexao": 0.0006001164225859815, "parceiros_ofertas": 0.0007001358263503118, "vas_consulta": 1.0001940376433025e-06, "conta_explicacao": 1.0001940376433025e-06, "atendimento_humano": 1.0001940376433025e-06, "beneficios_consulta": 1.0001940376433025e-06, "roaming_duvida": 0.2991580366591118, "seguranca_fraude": 0.00010001940376433027, "sem_correspondencia": 0.00010001940376433027}, "confidence": 0.7276, "input_tokens": 321, "latency_ms": 179.85896400000456} +{"id": "g0236-roaming_pacote-longo_contexto-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.11201120112011202, "roaming_cobranca": 0.12251225122512252, "marketplace_pedido": 0.03660366036603661, "roaming_pacote": 0.28572857285728576, "recarga_nao_creditada": 0.026502650265026503, "suporte_chip_esim": 0.12931293129312932, "internet_pacote_adicional": 0.20432043204320435, "sem_correspondencia": 0.08300830083008302}, "confidence": 0.0991, "input_tokens": 245, "latency_ms": 143.85902099996883} +{"id": "g0240-roaming_duvida-erros_digitacao-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"seguranca_fraude": 0.011801180118011801, "recarga_realizar": 0.00040004000400040005, "bonus_nao_recebido": 0.0093009300930093, "beneficios_consulta": 0.0014001400140014, "conta_contestacao": 0.0021002100210021, "roaming_cobranca": 0.06440644064406441, "portabilidade": 0.0677067706770677, "cadastro_atualizacao": 0.0007000700070007, "suporte_configuracao": 0.009000900090009, "vas_contratacao": 0.001000100010001, "internet_pacote_adicional": 0.0013001300130013002, "roaming_duvida": 0.8131813181318133, "suporte_chip_esim": 0.005100510051005101, "conta_pagamento_confirmacao": 0.00040004000400040005, "roaming_pacote": 0.0006000600060006, "sem_correspondencia": 0.0116011601160116}, "confidence": 0.7122, "input_tokens": 296, "latency_ms": 165.85111099999494} +{"id": "g0240-roaming_duvida-erros_digitacao-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 9.99993000049e-07, "roaming_cobranca": 9.99993000049e-07, "atendimento_humano": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "roaming_duvida": 0.999993000049, "reclamacao_atendimento": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 214, "latency_ms": 129.16296899999224} +{"id": "g0240-roaming_duvida-erros_digitacao-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cadastro_atualizacao": 9.999850002249973e-07, "vas_contratacao": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "suporte_chip_esim": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "recarga_saldo": 9.999850002249973e-07, "roaming_duvida": 0.9999850002249974, "internet_pacote_adicional": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "marketplace_compra": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "roaming_cobranca": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 293, "latency_ms": 167.12895500000968} +{"id": "g0240-roaming_duvida-erros_digitacao-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0019001900190019005, "suporte_sem_sinal": 0.00010001000100010003, "cadastro_atualizacao": 0.00010001000100010003, "roaming_duvida": 0.988898889888989, "vas_consulta": 0.0007000700070007002, "recarga_saldo": 0.00020002000200020005, "suporte_configuracao": 0.00020002000200020005, "roaming_pacote": 0.0012001200120012002, "suporte_chip_esim": 0.00020002000200020005, "internet_pacote_adicional": 0.0005000500050005002, "negociacao_divida": 0.00010001000100010003, "sem_correspondencia": 0.005900590059005901}, "confidence": 0.9685, "input_tokens": 287, "latency_ms": 167.00013900003796} +{"id": "g0240-roaming_duvida-erros_digitacao-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"fidelidade_resgate": 9.999000099990004e-05, "internet_pacote_adicional": 0.0025997400259974005, "conta_contestacao": 9.999000099990004e-05, "internet_problema_conexao": 0.9859014098590143, "roaming_cobranca": 0.0002999700029997001, "atendimento_humano": 9.999000099990004e-05, "roaming_duvida": 0.00039996000399960017, "roaming_pacote": 9.999000099990004e-05, "internet_consumo": 0.008399160083991603, "cancelamento_linha": 0.0009999000099990003, "recarga_realizar": 9.999000099990004e-05, "plano_troca": 9.999000099990004e-05, "cadastro_atualizacao": 9.999000099990004e-05, "desconto_retencao": 9.999000099990004e-05, "negociacao_divida": 9.999000099990004e-05, "sem_correspondencia": 0.0004999500049995001}, "confidence": 0.9665, "input_tokens": 295, "latency_ms": 170.88250699998753} +{"id": "g0240-roaming_duvida-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0038000000000000004, "recarga_realizar": 0.0024000000000000002, "desconto_retencao": 0.0039000000000000003, "plano_consulta": 0.11090000000000001, "atendimento_humano": 0.16550000000000004, "roaming_pacote": 0.06950000000000002, "fidelidade_pontos": 0.037000000000000005, "plano_troca": 0.0006000000000000001, "suporte_sem_sinal": 0.024200000000000003, "fidelidade_resgate": 0.005200000000000001, "roaming_cobranca": 0.05840000000000001, "sem_correspondencia": 0.5186000000000001}, "confidence": 0.3825, "input_tokens": 280, "latency_ms": 156.8210809999755} +{"id": "g0240-roaming_duvida-erros_digitacao-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0016999830001699987, "internet_problema_conexao": 9.999900000999993e-07, "suporte_chip_esim": 9.999900000999993e-07, "internet_pacote_adicional": 9.999900000999993e-07, "roaming_pacote": 9.999900000999993e-07, "conta_explicacao": 9.999900000999993e-07, "roaming_duvida": 0.9982900170998293, "suporte_sem_sinal": 9.999900000999993e-07, "marketplace_compra": 9.999900000999993e-07, "plano_nova_linha": 9.999900000999993e-07, "beneficios_consulta": 9.999900000999993e-07, "sem_correspondencia": 9.999900000999993e-07}, "confidence": 0.9949, "input_tokens": 284, "latency_ms": 162.7182469999866} +{"id": "g0240-roaming_duvida-erros_digitacao-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 1.0001910364879692e-06, "recarga_saldo": 1.0001910364879692e-06, "desconto_retencao": 1.0001910364879692e-06, "internet_consumo": 1.0001910364879692e-06, "roaming_cobranca": 0.00290055400581511, "roaming_pacote": 0.0033006304204102983, "conta_segunda_via": 1.0001910364879692e-06, "internet_problema_conexao": 1.0001910364879692e-06, "reclamacao_atendimento": 1.0001910364879692e-06, "suporte_sem_sinal": 1.0001910364879692e-06, "roaming_duvida": 0.9937898138544462, "sem_correspondencia": 1.0001910364879692e-06}, "confidence": 0.9823, "input_tokens": 283, "latency_ms": 163.93643800000746} +{"id": "g0240-roaming_duvida-erros_digitacao-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 9.999850002249975e-07, "negociacao_divida": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "roaming_duvida": 0.9999850002249976, "marketplace_compra": 9.999850002249975e-07, "plano_troca": 9.999850002249975e-07, "suporte_configuracao": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "suporte_sem_sinal": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "beneficios_consulta": 9.999850002249975e-07, "internet_consumo": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 170.0303889999759} +{"id": "g0240-roaming_duvida-erros_digitacao-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"marketplace_pedido": 9.999910000809996e-07, "conta_pagamento_confirmacao": 9.999910000809996e-07, "desconto_retencao": 9.999910000809996e-07, "roaming_duvida": 0.0023999784001943985, "roaming_cobranca": 0.00019999820001619992, "plano_troca": 9.999910000809996e-07, "plano_consulta": 9.999910000809996e-07, "vas_contratacao": 9.999910000809996e-07, "roaming_pacote": 0.9973910234807889, "seguranca_perda_roubo": 9.999910000809996e-07, "internet_problema_conexao": 9.999910000809996e-07, "sem_correspondencia": 9.999910000809996e-07}, "confidence": 0.9924, "input_tokens": 281, "latency_ms": 161.1842279999678} +{"id": "g0240-roaming_duvida-erros_digitacao-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"roaming_pacote": 1.0000970094099127e-06, "marketplace_compra": 0.00040003880376396513, "plano_consulta": 0.9909961266242826, "recarga_nao_creditada": 1.0000970094099127e-06, "roaming_duvida": 0.0062006014583414586, "internet_problema_conexao": 0.0023002231216427992, "roaming_cobranca": 0.00010000970094099128, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9714, "input_tokens": 212, "latency_ms": 124.62064499999315} +{"id": "g0240-roaming_duvida-erros_digitacao-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0010000990098019704, "roaming_duvida": 0.9984988513862872, "roaming_pacote": 1.0000990098019704e-06, "sem_correspondencia": 0.0005000495049009852}, "confidence": 0.9907, "input_tokens": 130, "latency_ms": 99.28819700002123} +{"id": "g0241-roaming_duvida-regionalismo-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 1.0000930086498043e-06, "conta_explicacao": 1.0000930086498043e-06, "fidelidade_resgate": 1.0000930086498043e-06, "roaming_cobranca": 0.0022002046190295697, "reclamacao_atendimento": 1.0000930086498043e-06, "roaming_duvida": 0.966389874258306, "conta_contestacao": 1.0000930086498043e-06, "plano_nova_linha": 1.0000930086498043e-06, "marketplace_pedido": 0.00010000930086498044, "conta_segunda_via": 1.0000930086498043e-06, "roaming_pacote": 0.031002883268143933, "sem_correspondencia": 0.0003000279025949413}, "confidence": 0.9358, "input_tokens": 311, "latency_ms": 292.5730919999978} +{"id": "g0241-roaming_duvida-regionalismo-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.163016301630163, "internet_problema_conexao": 0.0008000800080008001, "reclamacao_atendimento": 0.06660666066606662, "conta_debito_automatico_digital": 0.00040004000400040005, "marketplace_pedido": 0.006000600060006001, "vas_cancelamento": 0.0008000800080008001, "roaming_cobranca": 0.2863286328632863, "roaming_duvida": 0.4653465346534653, "roaming_pacote": 0.0083008300830083, "conta_contestacao": 0.00040004000400040005, "negociacao_divida": 0.00040004000400040005, "sem_correspondencia": 0.0016001600160016002}, "confidence": 0.48, "input_tokens": 294, "latency_ms": 206.77990499996213} +{"id": "g0241-roaming_duvida-regionalismo-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 1.0000860073966358e-06, "cancelamento_linha": 0.00010000860073966359, "negociacao_divida": 1.0000860073966358e-06, "plano_nova_linha": 1.0000860073966358e-06, "conta_explicacao": 1.0000860073966358e-06, "beneficios_consulta": 1.0000860073966358e-06, "roaming_duvida": 0.9998859901951564, "conta_vencimento": 1.0000860073966358e-06, "portabilidade": 1.0000860073966358e-06, "roaming_pacote": 1.0000860073966358e-06, "roaming_cobranca": 1.0000860073966358e-06, "vas_cancelamento": 1.0000860073966358e-06, "parceiros_ofertas": 1.0000860073966358e-06, "troca_numero": 1.0000860073966358e-06, "suporte_chip_esim": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.9994, "input_tokens": 299, "latency_ms": 173.06345200000806} +{"id": "g0241-roaming_duvida-regionalismo-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9466053394660534, "roaming_pacote": 0.0206979302069793, "roaming_cobranca": 0.029497050294970503, "sem_correspondencia": 0.0031996800319968005}, "confidence": 0.8167, "input_tokens": 150, "latency_ms": 98.11240599998428} +{"id": "g0241-roaming_duvida-regionalismo-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99997000009e-07, "roaming_duvida": 9.99997000009e-07, "roaming_cobranca": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 144, "latency_ms": 96.42579699999487} +{"id": "g0241-roaming_duvida-regionalismo-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0072992700729927005, "roaming_duvida": 0.934006599340066, "roaming_pacote": 0.05459454054594541, "sem_correspondencia": 0.0040995900409959}, "confidence": 0.7976, "input_tokens": 144, "latency_ms": 94.69598399999768} +{"id": "g0241-roaming_duvida-regionalismo-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.6937, "vas_consulta": 0.122, "cadastro_atualizacao": 0.0029, "roaming_cobranca": 0.0612, "negociacao_divida": 0.0016, "internet_consumo": 0.0326, "roaming_pacote": 0.0036, "conta_contestacao": 0.0022, "beneficios_consulta": 0.0213, "troca_numero": 0.0013, "parceiros_ofertas": 0.0052, "sem_correspondencia": 0.0524}, "confidence": 0.5466, "input_tokens": 289, "latency_ms": 171.13122799997882} +{"id": "g0241-roaming_duvida-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_debito_automatico_digital": 1.0001940376433025e-06, "roaming_pacote": 0.9706883135328253, "bonus_nao_recebido": 1.0001940376433025e-06, "seguranca_fraude": 1.0001940376433025e-06, "suporte_configuracao": 1.0001940376433025e-06, "parceiros_ofertas": 1.0001940376433025e-06, "roaming_cobranca": 0.029305685302948765, "sem_correspondencia": 1.0001940376433025e-06}, "confidence": 0.9356, "input_tokens": 254, "latency_ms": 146.40226400001666} +{"id": "g0241-roaming_duvida-regionalismo-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0011000000000000003, "roaming_duvida": 0.9984000000000001, "roaming_pacote": 0.0004000000000000001, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9904, "input_tokens": 140, "latency_ms": 94.91317699996671} +{"id": "g0241-roaming_duvida-regionalismo-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_consulta": 0.019998000199980003, "seguranca_fraude": 0.0013998600139986002, "recarga_nao_creditada": 0.0008999100089991, "vas_cancelamento": 0.0013998600139986002, "conta_explicacao": 0.0031996800319968005, "roaming_duvida": 0.007699230076992301, "roaming_pacote": 9.999000099990002e-05, "cadastro_atualizacao": 9.999000099990002e-05, "recarga_realizar": 9.999000099990002e-05, "negociacao_religacao": 9.999000099990002e-05, "roaming_cobranca": 0.9646035396460354, "sem_correspondencia": 0.00039996000399960006}, "confidence": 0.9197, "input_tokens": 296, "latency_ms": 167.8252159999829} +{"id": "g0241-roaming_duvida-regionalismo-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "internet_pacote_adicional": 9.99985000224997e-07, "portabilidade": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "roaming_duvida": 0.9999850002249969, "vas_cancelamento": 9.99985000224997e-07, "internet_problema_conexao": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 0.9999, "input_tokens": 309, "latency_ms": 177.60295499999756} +{"id": "g0241-roaming_duvida-regionalismo-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.975, "roaming_cobranca": 0.013, "roaming_pacote": 0.0044, "sem_correspondencia": 0.0076}, "confidence": 0.8974, "input_tokens": 148, "latency_ms": 95.10949899998877} +{"id": "g0242-roaming_duvida-emocional-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "roaming_duvida": 0.9999850002249971, "internet_problema_conexao": 9.999850002249971e-07, "internet_consumo": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 170.7242059999885} +{"id": "g0242-roaming_duvida-emocional-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9358935893589361, "suporte_sem_sinal": 0.00040004000400040016, "recarga_nao_creditada": 0.0032003200320032013, "cancelamento_linha": 0.00010001000100010004, "roaming_pacote": 0.015601560156015604, "roaming_cobranca": 0.005500550055005502, "roaming_duvida": 0.039103910391039116, "sem_correspondencia": 0.00020002000200020008}, "confidence": 0.8524, "input_tokens": 213, "latency_ms": 126.45419199998287} +{"id": "g0242-roaming_duvida-emocional-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9743990256009746, "vas_contratacao": 9.99999000001e-07, "conta_segunda_via": 9.999990000010002e-05, "roaming_pacote": 0.022099977900022102, "parceiros_ofertas": 0.00019999980000020003, "roaming_cobranca": 0.0013999986000014, "reclamacao_atendimento": 9.999990000010002e-05, "sem_correspondencia": 0.0016999983000017}, "confidence": 0.936, "input_tokens": 223, "latency_ms": 134.15098299998363} +{"id": "g0242-roaming_duvida-emocional-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 92, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9834973662392575, "roaming_pacote": 0.006800673266653397, "roaming_cobranca": 0.009700960395079112, "sem_correspondencia": 1.0000990098019702e-06}, "confidence": 0.9308, "input_tokens": 136, "latency_ms": 92.72157800000969} +{"id": "g0242-roaming_duvida-emocional-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.7763999999999998, "roaming_pacote": 0.20129999999999995, "internet_problema_conexao": 0.005799999999999999, "roaming_cobranca": 0.005199999999999999, "plano_nova_linha": 0.0006999999999999999, "cadastro_atualizacao": 0.0006999999999999999, "desconto_retencao": 0.0006999999999999999, "sem_correspondencia": 0.009199999999999998}, "confidence": 0.6946, "input_tokens": 209, "latency_ms": 127.55863699999281} +{"id": "g0242-roaming_duvida-emocional-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_pontos": 9.999890001209987e-05, "cadastro_atualizacao": 9.999890001209987e-07, "internet_problema_conexao": 0.00029999670003629956, "plano_nova_linha": 9.999890001209987e-07, "suporte_chip_esim": 9.999890001209987e-07, "internet_consumo": 9.999890001209987e-07, "marketplace_compra": 9.999890001209987e-07, "atendimento_humano": 9.999890001209987e-07, "roaming_cobranca": 0.0010999879001330987, "roaming_duvida": 0.9955890485204664, "bonus_nao_recebido": 9.999890001209987e-07, "vas_contratacao": 9.999890001209987e-07, "plano_troca": 9.999890001209987e-07, "marketplace_pedido": 9.999890001209987e-07, "roaming_pacote": 0.002899968100350896, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 0.9881, "input_tokens": 295, "latency_ms": 170.07051599995293} +{"id": "g0242-roaming_duvida-emocional-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 0.0053, "conta_segunda_via": 0.0002, "suporte_chip_esim": 0.001, "roaming_pacote": 0.0181, "roaming_duvida": 0.9494, "conta_debito_automatico_digital": 0.0002, "roaming_cobranca": 0.0167, "sem_correspondencia": 0.0091}, "confidence": 0.8697, "input_tokens": 246, "latency_ms": 144.49044899998853} +{"id": "g0242-roaming_duvida-emocional-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.0744, "roaming_cobranca": 0.0158, "roaming_duvida": 0.908, "sem_correspondencia": 0.0018}, "confidence": 0.7418, "input_tokens": 135, "latency_ms": 92.4557449999952} +{"id": "g0242-roaming_duvida-emocional-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_problema_conexao": 0.0005000980192117655, "reclamacao_atendimento": 1.0001960384235309e-06, "cancelamento_linha": 1.0001960384235309e-06, "suporte_sem_sinal": 0.0001000196038423531, "roaming_cobranca": 0.11272209353033194, "conta_contestacao": 0.0001000196038423531, "roaming_pacote": 0.7533476561406035, "recarga_saldo": 0.0006001176230541186, "parceiros_ofertas": 0.0005000980192117655, "roaming_duvida": 0.12852519093742373, "plano_consulta": 0.0005000980192117655, "recarga_realizar": 1.0001960384235309e-06, "vas_consulta": 0.0003000588115270593, "conta_debito_automatico_digital": 1.0001960384235309e-06, "conta_segunda_via": 0.0001000196038423531, "sem_correspondencia": 0.002700529303743534}, "confidence": 0.7252, "input_tokens": 291, "latency_ms": 168.15194700001257} +{"id": "g0242-roaming_duvida-emocional-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "roaming_duvida": 0.9999850002249969, "vas_contratacao": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 0.9999, "input_tokens": 299, "latency_ms": 169.46657900001583} +{"id": "g0242-roaming_duvida-emocional-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 1.0001930372561904e-06, "atendimento_humano": 1.0001930372561904e-06, "roaming_pacote": 0.011202162017269333, "internet_pacote_adicional": 1.0001930372561904e-06, "negociacao_religacao": 1.0001930372561904e-06, "recarga_realizar": 1.0001930372561904e-06, "internet_consumo": 0.00010001930372561904, "suporte_sem_sinal": 0.00010001930372561904, "roaming_duvida": 0.9882907401128418, "roaming_cobranca": 0.0003000579111768571, "conta_debito_automatico_digital": 1.0001930372561904e-06, "sem_correspondencia": 1.0001930372561904e-06}, "confidence": 0.9725, "input_tokens": 280, "latency_ms": 164.97987900004318} +{"id": "g0242-roaming_duvida-emocional-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0098, "roaming_pacote": 0.0003, "roaming_duvida": 0.9898, "sem_correspondencia": 0.0001}, "confidence": 0.9579, "input_tokens": 136, "latency_ms": 91.94044600002371} +{"id": "g0245-roaming_cobranca-curto_neutro-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99989000120999e-07, "bonus_nao_recebido": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "recarga_realizar": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "roaming_duvida": 9.99989000120999e-07, "suporte_configuracao": 9.99989000120999e-07, "roaming_cobranca": 0.9999890001209989, "recarga_nao_creditada": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 162.75604899999507} +{"id": "g0245-roaming_cobranca-curto_neutro-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"fidelidade_resgate": 1.0000890079217048e-06, "vas_contratacao": 1.0000890079217048e-06, "roaming_duvida": 0.0069006141546597635, "recarga_saldo": 1.0000890079217048e-06, "cancelamento_linha": 1.0000890079217048e-06, "internet_consumo": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "seguranca_fraude": 1.0000890079217048e-06, "portabilidade": 1.0000890079217048e-06, "roaming_pacote": 0.9905881623464488, "conta_contestacao": 0.00020001780158434098, "marketplace_pedido": 0.00040003560316868197, "marketplace_compra": 1.0000890079217048e-06, "suporte_sem_sinal": 1.0000890079217048e-06, "roaming_cobranca": 0.0019001691150512393, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9778, "input_tokens": 285, "latency_ms": 162.06611100000146} +{"id": "g0245-roaming_cobranca-curto_neutro-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "roaming_cobranca": 0.9999890001209991, "internet_problema_conexao": 9.999890001209992e-07, "recarga_realizar": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 278, "latency_ms": 160.7102380000356} +{"id": "g0245-roaming_cobranca-curto_neutro-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9999930000490003, "parceiros_ofertas": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "negociacao_divida": 9.999930000490002e-07, "roaming_cobranca": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 205, "latency_ms": 123.10569999999643} +{"id": "g0245-roaming_cobranca-curto_neutro-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_religacao": 0.0582, "internet_pacote_adicional": 0.0137, "conta_contestacao": 0.0947, "portabilidade": 0.0063, "marketplace_pedido": 0.0163, "roaming_cobranca": 0.6939, "seguranca_fraude": 0.0675, "roaming_pacote": 0.007, "roaming_duvida": 0.0172, "atendimento_humano": 0.0082, "parceiros_ofertas": 0.0063, "sem_correspondencia": 0.0107}, "confidence": 0.5145, "input_tokens": 273, "latency_ms": 157.6882850000061} +{"id": "g0245-roaming_cobranca-curto_neutro-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 217, "latency_ms": 129.38771699998597} +{"id": "g0245-roaming_cobranca-curto_neutro-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9999970000090003, "roaming_pacote": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 134, "latency_ms": 93.01583699999583} +{"id": "g0245-roaming_cobranca-curto_neutro-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"fidelidade_pontos": 0.00020003920768470624, "plano_nova_linha": 1.000196038423531e-06, "roaming_cobranca": 0.04770935103280243, "conta_contestacao": 0.0004000784153694125, "atendimento_humano": 0.0019003724730047092, "portabilidade": 1.000196038423531e-06, "internet_consumo": 0.00020003920768470624, "vas_consulta": 1.000196038423531e-06, "conta_pagamento_confirmacao": 0.9480858248216651, "recarga_nao_creditada": 0.00010001960384235312, "recarga_saldo": 1.000196038423531e-06, "marketplace_compra": 0.0003000588115270593, "roaming_duvida": 0.00010001960384235312, "roaming_pacote": 0.00010001960384235312, "bonus_nao_recebido": 0.0006001176230541186, "sem_correspondencia": 0.0003000588115270593}, "confidence": 0.9177, "input_tokens": 293, "latency_ms": 178.37092199999915} +{"id": "g0245-roaming_cobranca-curto_neutro-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 0.0006000600060005999, "suporte_chip_esim": 0.0001000100010001, "roaming_pacote": 0.0008000800080008, "plano_troca": 0.0001000100010001, "roaming_cobranca": 0.994099409940994, "conta_contestacao": 0.0016001600160016, "roaming_duvida": 0.0026002600260026, "sem_correspondencia": 0.0001000100010001}, "confidence": 0.9783, "input_tokens": 221, "latency_ms": 200.39806799996995} +{"id": "g0245-roaming_cobranca-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"cadastro_atualizacao": 1.0000960092168847e-06, "roaming_duvida": 0.9973957499919992, "internet_consumo": 0.00040003840368675397, "roaming_pacote": 0.0014001344129036387, "suporte_chip_esim": 1.0000960092168847e-06, "conta_contestacao": 0.0008000768073735079, "conta_debito_automatico_digital": 1.0000960092168847e-06, "sem_correspondencia": 1.0000960092168847e-06}, "confidence": 0.9895, "input_tokens": 228, "latency_ms": 145.16029899999694} +{"id": "g0245-roaming_cobranca-curto_neutro-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"internet_consumo": 0.025202520252025205, "conta_contestacao": 0.009500950095009501, "plano_consulta": 0.0075007500750075016, "atendimento_humano": 0.00010001000100010003, "troca_numero": 0.0016001600160016004, "roaming_duvida": 0.8681868186818683, "suporte_configuracao": 0.00030003000300030005, "reclamacao_atendimento": 0.0011001100110011003, "conta_pagamento_confirmacao": 0.0029002900290029006, "conta_explicacao": 0.0011001100110011003, "plano_troca": 0.00010001000100010003, "seguranca_perda_roubo": 0.054405440544054405, "marketplace_compra": 0.0004000400040004001, "portabilidade": 0.00010001000100010003, "roaming_pacote": 0.026702670267026708, "sem_correspondencia": 0.0008000800080008002}, "confidence": 0.7805, "input_tokens": 286, "latency_ms": 178.33887099999401} +{"id": "g0245-roaming_cobranca-curto_neutro-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"reclamacao_atendimento": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "vas_consulta": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "roaming_duvida": 9.99985000224997e-07, "internet_consumo": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "conta_contestacao": 0.9999850002249969, "marketplace_pedido": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 202.55070199999636} +{"id": "g0249-roaming_cobranca-emocional-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"recarga_saldo": 9.999890001209987e-07, "fidelidade_resgate": 9.999890001209987e-07, "desconto_retencao": 9.999890001209987e-07, "plano_troca": 9.999890001209987e-07, "roaming_pacote": 9.999890001209987e-07, "conta_contestacao": 9.999890001209987e-07, "conta_debito_automatico_digital": 9.999890001209987e-07, "roaming_duvida": 9.999890001209987e-07, "internet_problema_conexao": 9.999890001209987e-07, "internet_consumo": 9.999890001209987e-07, "roaming_cobranca": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 188.77923600001623} +{"id": "g0249-roaming_cobranca-emocional-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.059094090590940895, "roaming_cobranca": 0.5939406059394059, "desconto_retencao": 0.06119388061193879, "roaming_pacote": 0.05729427057294269, "seguranca_fraude": 0.058094190580941896, "roaming_duvida": 0.058794120587941194, "conta_debito_automatico_digital": 0.0538946105389461, "sem_correspondencia": 0.05769423057694229}, "confidence": 0.2954, "input_tokens": 244, "latency_ms": 154.2910399999755} +{"id": "g0249-roaming_cobranca-emocional-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_divida": 0.00010000000000000002, "bonus_nao_recebido": 0.0004000000000000001, "cadastro_atualizacao": 0.0007000000000000001, "roaming_duvida": 0.00020000000000000004, "conta_segunda_via": 0.00030000000000000003, "internet_pacote_adicional": 0.00030000000000000003, "roaming_cobranca": 0.9415000000000001, "vas_cancelamento": 0.00010000000000000002, "roaming_pacote": 0.00010000000000000002, "conta_contestacao": 0.00010000000000000002, "internet_problema_conexao": 0.048900000000000006, "vas_contratacao": 0.00010000000000000002, "conta_explicacao": 0.00010000000000000002, "conta_vencimento": 0.00010000000000000002, "seguranca_fraude": 0.0068000000000000005, "sem_correspondencia": 0.00020000000000000004}, "confidence": 0.9059, "input_tokens": 310, "latency_ms": 191.4584600000353} +{"id": "g0249-roaming_cobranca-emocional-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99997000009e-07, "conta_contestacao": 9.99997000009e-07, "roaming_cobranca": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 160, "latency_ms": 110.81625600002099} +{"id": "g0249-roaming_cobranca-emocional-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9420000000000001, "roaming_pacote": 0.0024000000000000002, "roaming_cobranca": 0.05360000000000001, "sem_correspondencia": 0.0020000000000000005}, "confidence": 0.8268, "input_tokens": 153, "latency_ms": 111.11126600002308} +{"id": "g0249-roaming_cobranca-emocional-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "suporte_configuracao": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 242, "latency_ms": 229.71181999997725} +{"id": "g0249-roaming_cobranca-emocional-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.0034003400340034003, "conta_contestacao": 0.06880688068806881, "roaming_cobranca": 0.9255925592559255, "sem_correspondencia": 0.0022002200220022005}, "confidence": 0.7914, "input_tokens": 152, "latency_ms": 196.90911999998661} +{"id": "g0249-roaming_cobranca-emocional-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 9.999890001209992e-07, "recarga_saldo": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "roaming_cobranca": 0.9999890001209991, "roaming_pacote": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 279.5978069999592} +{"id": "g0249-roaming_cobranca-emocional-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"cancelamento_linha": 9.99989000120999e-07, "cadastro_atualizacao": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "vas_cancelamento": 9.99989000120999e-07, "conta_vencimento": 9.99989000120999e-07, "roaming_duvida": 9.99989000120999e-07, "internet_pacote_adicional": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "roaming_cobranca": 0.9999890001209989, "suporte_sem_sinal": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 315, "latency_ms": 320.7873360000235} +{"id": "g0249-roaming_cobranca-emocional-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.007900000000000003, "conta_contestacao": 0.0045000000000000005, "roaming_cobranca": 0.9851000000000001, "sem_correspondencia": 0.0025000000000000005}, "confidence": 0.9332, "input_tokens": 149, "latency_ms": 148.86114000000816} +{"id": "g0249-roaming_cobranca-emocional-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99997000009e-07, "conta_contestacao": 9.99997000009e-07, "roaming_cobranca": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 151, "latency_ms": 156.03981800001065} +{"id": "g0249-roaming_cobranca-emocional-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.12921292129212922, "roaming_pacote": 0.025002500250025005, "roaming_cobranca": 0.8265826582658266, "sem_correspondencia": 0.0192019201920192}, "confidence": 0.5742, "input_tokens": 154, "latency_ms": 157.03473600001416} +{"id": "g0250-roaming_cobranca-longo_contexto-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"marketplace_compra": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "roaming_cobranca": 0.9999890001209991, "desconto_retencao": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 322, "latency_ms": 284.56627199994955} +{"id": "g0250-roaming_cobranca-longo_contexto-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 1.0000970094099127e-06, "roaming_cobranca": 0.9999969997089717, "roaming_pacote": 1.0000970094099127e-06, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9994, "input_tokens": 174, "latency_ms": 116.64532399998961} +{"id": "g0250-roaming_cobranca-longo_contexto-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.0737, "plano_troca": 0.0001, "reclamacao_atendimento": 0.0001, "recarga_nao_creditada": 0.043, "conta_contestacao": 0.0003, "roaming_pacote": 0.0178, "roaming_cobranca": 0.8641, "sem_correspondencia": 0.0009}, "confidence": 0.742, "input_tokens": 263, "latency_ms": 157.14661899994553} +{"id": "g0250-roaming_cobranca-longo_contexto-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_pagamento_confirmacao": 9.99995000025e-07, "conta_contestacao": 9.99995000025e-07, "roaming_duvida": 0.02079989600052, "portabilidade": 9.99995000025e-05, "cadastro_atualizacao": 9.99995000025e-07, "roaming_pacote": 9.99995000025e-07, "roaming_cobranca": 0.9790951045244776, "sem_correspondencia": 9.99995000025e-07}, "confidence": 0.9506, "input_tokens": 253, "latency_ms": 151.77794300001324} +{"id": "g0250-roaming_cobranca-longo_contexto-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 237, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_explicacao": 1.0000910082817536e-06, "roaming_duvida": 1.0000910082817536e-06, "seguranca_fraude": 1.0000910082817536e-06, "roaming_pacote": 1.0000910082817536e-06, "reclamacao_atendimento": 0.005500500545549645, "internet_consumo": 0.0005000455041408768, "conta_contestacao": 1.0000910082817536e-06, "seguranca_perda_roubo": 1.0000910082817536e-06, "conta_pagamento_confirmacao": 1.0000910082817536e-06, "desconto_retencao": 1.0000910082817536e-06, "roaming_cobranca": 0.9939904531312349, "sem_correspondencia": 1.0000910082817536e-06}, "confidence": 0.9839, "input_tokens": 325, "latency_ms": 184.9970320000125} +{"id": "g0250-roaming_cobranca-longo_contexto-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"suporte_chip_esim": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "fidelidade_resgate": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 266, "latency_ms": 162.41523200000074} +{"id": "g0250-roaming_cobranca-longo_contexto-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 214, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "internet_problema_conexao": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 250, "latency_ms": 144.24102499998526} +{"id": "g0250-roaming_cobranca-longo_contexto-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 9.999930000490002e-07, "roaming_cobranca": 0.9999930000490003, "conta_debito_automatico_digital": 9.999930000490002e-07, "plano_consulta": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 249, "latency_ms": 142.6832689999742} +{"id": "g0250-roaming_cobranca-longo_contexto-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"suporte_configuracao": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 254, "latency_ms": 146.42894500002512} +{"id": "g0250-roaming_cobranca-longo_contexto-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"conta_contestacao": 0.0009999000099990003, "fidelidade_pontos": 0.02869713028697131, "roaming_duvida": 0.2661733826617339, "bonus_nao_recebido": 0.0016998300169983004, "suporte_configuracao": 0.002199780021997801, "internet_problema_conexao": 0.532146785321468, "recarga_realizar": 0.0004999500049995001, "roaming_cobranca": 0.06049395060493952, "internet_pacote_adicional": 0.012498750124987504, "troca_numero": 0.010298970102989703, "recarga_nao_creditada": 0.07789221077892212, "cancelamento_linha": 0.0025997400259974005, "roaming_pacote": 0.0008999100089991003, "plano_nova_linha": 0.0004999500049995001, "desconto_retencao": 0.0004999500049995001, "sem_correspondencia": 0.0018998100189981007}, "confidence": 0.5181, "input_tokens": 319, "latency_ms": 182.53000300001077} +{"id": "g0250-roaming_cobranca-longo_contexto-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"internet_problema_conexao": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "internet_consumo": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "roaming_cobranca": 0.9999850002249971, "reclamacao_atendimento": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "recarga_realizar": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 333, "latency_ms": 185.99944300001425} +{"id": "g0250-roaming_cobranca-longo_contexto-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "roaming_pacote": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 162, "latency_ms": 102.73347200001126} +{"id": "g0252-cadastro_atualizacao-curto_neutro-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.00010001000100010001, "portabilidade": 0.00010001000100010001, "cadastro_atualizacao": 0.9996999699969997, "sem_correspondencia": 0.00010001000100010001}, "confidence": 0.9973, "input_tokens": 122, "latency_ms": 85.0399469999843} +{"id": "g0252-cadastro_atualizacao-curto_neutro-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 124, "latency_ms": 86.34715599998799} +{"id": "g0252-cadastro_atualizacao-curto_neutro-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"troca_numero": 0.0116011601160116, "reclamacao_atendimento": 0.004400440044004401, "beneficios_consulta": 0.004400440044004401, "cadastro_atualizacao": 0.010501050105010502, "conta_explicacao": 0.7007700770077008, "cancelamento_linha": 0.0072007200720072, "portabilidade": 0.2548254825482548, "sem_correspondencia": 0.0063006300630063005}, "confidence": 0.6091, "input_tokens": 197, "latency_ms": 118.86009700003797} +{"id": "g0252-cadastro_atualizacao-curto_neutro-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_pontos": 9.996990905737375e-05, "portabilidade": 9.996990905737375e-05, "plano_troca": 9.996990905737375e-05, "conta_segunda_via": 9.996990905737375e-05, "vas_contratacao": 9.996990905737375e-05, "suporte_chip_esim": 9.996990905737375e-05, "fidelidade_resgate": 9.996990905737375e-05, "cancelamento_linha": 0.00079975927245899, "reclamacao_atendimento": 9.996990905737375e-05, "roaming_cobranca": 9.996990905737375e-05, "seguranca_perda_roubo": 9.996990905737375e-05, "marketplace_compra": 9.996990905737375e-05, "cadastro_atualizacao": 0.9978996322107047, "recarga_saldo": 9.996990905737374e-07, "troca_numero": 9.996990905737375e-05, "sem_correspondencia": 9.996990905737375e-05}, "confidence": 0.9937, "input_tokens": 281, "latency_ms": 167.4563860000262} +{"id": "g0252-cadastro_atualizacao-curto_neutro-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 26, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.33436687337467486, "vas_consulta": 0.0020004000800160028, "fidelidade_resgate": 0.05241048209641928, "bonus_nao_recebido": 0.0018003600720144027, "cadastro_atualizacao": 0.0009001800360072013, "troca_numero": 0.5796159231846368, "portabilidade": 0.02180436087217443, "sem_correspondencia": 0.007101420284056811}, "confidence": 0.5258, "input_tokens": 201, "latency_ms": 124.5397700000126} +{"id": "g0252-cadastro_atualizacao-curto_neutro-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"portabilidade": 9.99997000009e-07, "cancelamento_linha": 9.99997000009e-07, "cadastro_atualizacao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 120, "latency_ms": 86.20436600000403} +{"id": "g0252-cadastro_atualizacao-curto_neutro-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_realizar": 9.997000899730082e-05, "plano_troca": 9.997000899730082e-05, "cadastro_atualizacao": 0.9982005398380487, "portabilidade": 0.00019994001799460164, "roaming_cobranca": 9.997000899730082e-05, "cancelamento_linha": 9.997000899730082e-05, "parceiros_ofertas": 9.997000899730082e-05, "conta_segunda_via": 9.997000899730082e-05, "desconto_retencao": 9.997000899730082e-05, "roaming_duvida": 9.997000899730082e-05, "seguranca_perda_roubo": 9.997000899730082e-05, "vas_cancelamento": 9.997000899730082e-05, "troca_numero": 9.997000899730082e-05, "marketplace_compra": 9.997000899730082e-05, "internet_consumo": 0.00019994001799460164, "sem_correspondencia": 0.00019994001799460164}, "confidence": 0.9947, "input_tokens": 280, "latency_ms": 157.08423000000948} +{"id": "g0252-cadastro_atualizacao-curto_neutro-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "cadastro_atualizacao": 0.9999850002249971, "fidelidade_pontos": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 281, "latency_ms": 160.07317899999407} +{"id": "g0252-cadastro_atualizacao-curto_neutro-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.1248, "cancelamento_linha": 0.1313, "cadastro_atualizacao": 0.1291, "sem_correspondencia": 0.6148}, "confidence": 0.214, "input_tokens": 121, "latency_ms": 84.69465100000662} +{"id": "g0252-cadastro_atualizacao-curto_neutro-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0264, "portabilidade": 0.1746, "cadastro_atualizacao": 0.7661, "sem_correspondencia": 0.0329}, "confidence": 0.4827, "input_tokens": 124, "latency_ms": 85.42607999999063} +{"id": "g0252-cadastro_atualizacao-curto_neutro-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 9.999930000490002e-07, "cadastro_atualizacao": 0.9999930000490003, "portabilidade": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "roaming_duvida": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "negociacao_divida": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 196, "latency_ms": 117.48535800001036} +{"id": "g0252-cadastro_atualizacao-curto_neutro-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.0008000000000000001, "portabilidade": 0.017800000000000003, "cadastro_atualizacao": 0.012300000000000002, "marketplace_compra": 0.0020000000000000005, "internet_problema_conexao": 0.0016000000000000003, "vas_cancelamento": 0.0004000000000000001, "troca_numero": 0.9117000000000001, "conta_pagamento_confirmacao": 0.00020000000000000004, "recarga_nao_creditada": 0.00020000000000000004, "internet_pacote_adicional": 0.0019000000000000002, "parceiros_ofertas": 0.00030000000000000003, "sem_correspondencia": 0.050800000000000005}, "confidence": 0.8346, "input_tokens": 275, "latency_ms": 159.16501700002073} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"marketplace_compra": 1.0000900081007289e-06, "conta_segunda_via": 1.0000900081007289e-06, "internet_pacote_adicional": 1.0000900081007289e-06, "suporte_chip_esim": 0.0001000090008100729, "portabilidade": 1.0000900081007289e-06, "cadastro_atualizacao": 0.9998899900991087, "troca_numero": 1.0000900081007289e-06, "cancelamento_linha": 1.0000900081007289e-06, "conta_contestacao": 1.0000900081007289e-06, "suporte_configuracao": 1.0000900081007289e-06, "bonus_nao_recebido": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9992, "input_tokens": 291, "latency_ms": 166.04016899998442} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_debito_automatico_digital": 0.00010001000100010003, "cadastro_atualizacao": 0.9989998999899992, "troca_numero": 0.00010001000100010003, "portabilidade": 0.00010001000100010003, "internet_consumo": 0.0004000400040004001, "cancelamento_linha": 0.00010001000100010003, "vas_cancelamento": 0.00010001000100010003, "sem_correspondencia": 0.00010001000100010003}, "confidence": 0.9951, "input_tokens": 221, "latency_ms": 133.05319199997712} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_explicacao": 0.033996600339966, "portabilidade": 0.005499450054994499, "plano_troca": 0.0016998300169982997, "troca_numero": 0.0016998300169982997, "cadastro_atualizacao": 0.9495050494950503, "suporte_chip_esim": 0.0016998300169982997, "cancelamento_linha": 0.0016998300169982997, "sem_correspondencia": 0.0041995800419958}, "confidence": 0.8758, "input_tokens": 224, "latency_ms": 129.80656300004512} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 9.99986000195998e-07, "portabilidade": 9.99986000195998e-07, "troca_numero": 0.001999972000391996, "desconto_retencao": 9.99986000195998e-07, "atendimento_humano": 9.99986000195998e-07, "internet_consumo": 9.99986000195998e-07, "cadastro_atualizacao": 0.997986028195606, "conta_contestacao": 9.99986000195998e-07, "cancelamento_linha": 9.99986000195998e-07, "fidelidade_pontos": 9.99986000195998e-07, "seguranca_fraude": 9.99986000195998e-07, "reclamacao_atendimento": 9.99986000195998e-07, "roaming_cobranca": 9.99986000195998e-07, "beneficios_consulta": 9.99986000195998e-07, "fidelidade_resgate": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9949, "input_tokens": 297, "latency_ms": 166.4539249999848} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.6852999999999999, "plano_nova_linha": 0.0011999999999999997, "vas_cancelamento": 0.008199999999999999, "cancelamento_linha": 0.003399999999999999, "seguranca_perda_roubo": 0.007599999999999998, "vas_consulta": 0.0009999999999999998, "seguranca_fraude": 0.038799999999999994, "conta_pagamento_confirmacao": 0.0008999999999999998, "portabilidade": 0.23119999999999993, "marketplace_pedido": 0.004699999999999999, "troca_numero": 0.0009999999999999998, "recarga_saldo": 0.0007999999999999998, "conta_contestacao": 0.0009999999999999998, "fidelidade_pontos": 0.003899999999999999, "negociacao_divida": 0.0005999999999999998, "sem_correspondencia": 0.010399999999999998}, "confidence": 0.6539, "input_tokens": 303, "latency_ms": 173.4423720000109} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.00010002000400080017, "portabilidade": 0.0005001000200040008, "conta_explicacao": 0.00010002000400080017, "negociacao_divida": 0.00010002000400080017, "troca_numero": 0.002300460092018404, "conta_debito_automatico_digital": 0.00010002000400080017, "conta_pagamento_confirmacao": 0.00010002000400080017, "seguranca_perda_roubo": 0.00010002000400080017, "desconto_retencao": 0.00010002000400080017, "cadastro_atualizacao": 0.9962992598519704, "parceiros_ofertas": 0.00010002000400080017, "sem_correspondencia": 0.00010002000400080017}, "confidence": 0.9874, "input_tokens": 277, "latency_ms": 171.4969409999867} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.793231623634101, "vas_contratacao": 1.0002920852889043e-06, "cancelamento_linha": 1.0002920852889043e-06, "portabilidade": 0.05771685332116978, "conta_explicacao": 0.0004001168341155617, "atendimento_humano": 1.0002920852889043e-06, "recarga_realizar": 1.0002920852889043e-06, "suporte_configuracao": 0.00010002920852889043, "conta_contestacao": 0.14294173898778442, "seguranca_fraude": 0.005101489634973412, "beneficios_consulta": 1.0002920852889043e-06, "desconto_retencao": 1.0002920852889043e-06, "plano_nova_linha": 1.0002920852889043e-06, "parceiros_ofertas": 1.0002920852889043e-06, "bonus_nao_recebido": 0.00010002920852889043, "sem_correspondencia": 0.0004001168341155617}, "confidence": 0.7605, "input_tokens": 295, "latency_ms": 193.28462300001092} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "troca_numero": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 227, "latency_ms": 152.27156899999272} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"negociacao_religacao": 0.002, "cadastro_atualizacao": 0.2087, "cancelamento_linha": 0.0165, "fidelidade_pontos": 0.0021, "seguranca_fraude": 0.0203, "conta_pagamento_confirmacao": 0.002, "vas_consulta": 0.002, "portabilidade": 0.0065, "internet_consumo": 0.0146, "internet_pacote_adicional": 0.0058, "negociacao_divida": 0.0019, "recarga_realizar": 0.002, "parceiros_ofertas": 0.002, "conta_contestacao": 0.002, "troca_numero": 0.6912, "sem_correspondencia": 0.0204}, "confidence": 0.6276, "input_tokens": 293, "latency_ms": 177.50817500001403} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"troca_numero": 0.0079, "cancelamento_linha": 0.0006, "conta_segunda_via": 0.803, "portabilidade": 0.1585, "internet_problema_conexao": 0.0021, "suporte_sem_sinal": 0.0006, "seguranca_fraude": 0.0129, "sem_correspondencia": 0.0144}, "confidence": 0.6897, "input_tokens": 222, "latency_ms": 140.28841700002204} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "cadastro_atualizacao": 0.9999890001209993, "vas_cancelamento": 9.999890001209994e-07, "reclamacao_atendimento": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "suporte_configuracao": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "recarga_nao_creditada": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 166.0668009999995} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_saldo": 0.0004, "conta_contestacao": 0.001, "cancelamento_linha": 0.0013, "conta_pagamento_confirmacao": 0.0003, "conta_debito_automatico_digital": 0.0012, "internet_consumo": 0.0039, "reclamacao_atendimento": 0.0003, "cadastro_atualizacao": 0.9388, "troca_numero": 0.0442, "roaming_duvida": 0.0018, "portabilidade": 0.0042, "sem_correspondencia": 0.0026}, "confidence": 0.8792, "input_tokens": 284, "latency_ms": 160.38709499997594} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999930000490003, "vas_contratacao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 200, "latency_ms": 118.28056500002049} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0005, "cancelamento_linha": 0.9612, "portabilidade": 0.0371, "sem_correspondencia": 0.0012}, "confidence": 0.8758, "input_tokens": 128, "latency_ms": 86.75057099998185} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cadastro_atualizacao": 0.9999850002249971, "roaming_duvida": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 165.89914200000067} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"atendimento_humano": 0.000999799040392881, "portabilidade": 0.0006998593282750168, "negociacao_religacao": 9.997990403928812e-05, "seguranca_perda_roubo": 9.997990403928812e-05, "suporte_configuracao": 0.0016996583686678978, "fidelidade_resgate": 9.997990403928812e-05, "vas_contratacao": 0.001999598080785762, "cancelamento_linha": 0.00019995980807857624, "plano_consulta": 9.997990403928812e-05, "vas_cancelamento": 0.0022995377929036264, "conta_contestacao": 9.997990403928812e-05, "conta_vencimento": 0.00029993971211786434, "troca_numero": 9.997990403928812e-05, "conta_pagamento_confirmacao": 9.99799040392881e-07, "cadastro_atualizacao": 0.9908008490293452, "sem_correspondencia": 0.00039991961615715247}, "confidence": 0.9751, "input_tokens": 288, "latency_ms": 160.64200900001424} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "cadastro_atualizacao": 0.9999890001209991, "seguranca_perda_roubo": 9.999890001209992e-07, "conta_segunda_via": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "suporte_configuracao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 270, "latency_ms": 154.95688400000063} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999930000490003, "recarga_realizar": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 201, "latency_ms": 122.69567199996345} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0006999300069993001, "recarga_saldo": 0.0010998900109989002, "portabilidade": 0.021097890210978902, "desconto_retencao": 9.999000099990002e-05, "suporte_configuracao": 9.999000099990002e-05, "troca_numero": 0.0211978802119788, "parceiros_ofertas": 9.999000099990002e-05, "cancelamento_linha": 0.8932106789321068, "conta_segunda_via": 0.022897710228977103, "marketplace_compra": 9.999000099990002e-05, "suporte_chip_esim": 9.999000099990002e-05, "negociacao_religacao": 0.0073992600739926015, "vas_contratacao": 0.004399560043995601, "conta_contestacao": 0.0012998700129987, "conta_explicacao": 0.0190980901909809, "sem_correspondencia": 0.007099290070992901}, "confidence": 0.803, "input_tokens": 284, "latency_ms": 160.68436900002325} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "vas_consulta": 9.99993000049e-07, "recarga_realizar": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "roaming_pacote": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 186, "latency_ms": 112.5824569999736} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "cancelamento_linha": 9.99993000049e-07, "seguranca_fraude": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 203, "latency_ms": 122.90394699999752} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"vas_consulta": 0.0037992401519696063, "parceiros_ofertas": 9.998000399920017e-05, "troca_numero": 0.08598280343931214, "suporte_sem_sinal": 9.998000399920017e-05, "cadastro_atualizacao": 0.5185962807438513, "reclamacao_atendimento": 0.0008998200359928015, "internet_consumo": 0.001799640071985603, "portabilidade": 0.00029994001199760045, "marketplace_compra": 0.38662267546490703, "roaming_pacote": 0.00029994001199760045, "cancelamento_linha": 0.0010997800439912018, "sem_correspondencia": 0.0003999200159968007}, "confidence": 0.608, "input_tokens": 272, "latency_ms": 155.3124980000007} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_cancelamento": 9.999930000489998e-07, "bonus_nao_recebido": 9.999930000489998e-07, "conta_explicacao": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "cancelamento_linha": 9.999930000489998e-07, "troca_numero": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 205, "latency_ms": 122.16395399997282} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"roaming_duvida": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "portabilidade": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 196, "latency_ms": 120.3519260000121} +{"id": "g0259-portabilidade-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 121, "latency_ms": 92.81564800005526} +{"id": "g0259-portabilidade-curto_neutro-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"marketplace_pedido": 0.0832, "portabilidade": 0.133, "vas_cancelamento": 0.0221, "fidelidade_resgate": 0.0227, "marketplace_compra": 0.0637, "negociacao_religacao": 0.0791, "roaming_cobranca": 0.0253, "cadastro_atualizacao": 0.0223, "troca_numero": 0.1856, "internet_problema_conexao": 0.1913, "cancelamento_linha": 0.0365, "sem_correspondencia": 0.1352}, "confidence": 0.1068, "input_tokens": 284, "latency_ms": 160.75762799999893} +{"id": "g0259-portabilidade-curto_neutro-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.3995000000000001, "portabilidade": 0.5121000000000001, "cancelamento_linha": 0.013700000000000002, "negociacao_religacao": 0.013400000000000002, "recarga_saldo": 0.013300000000000001, "conta_debito_automatico_digital": 0.013300000000000001, "cadastro_atualizacao": 0.013300000000000001, "sem_correspondencia": 0.021400000000000002}, "confidence": 0.4804, "input_tokens": 205, "latency_ms": 124.39673900001935} +{"id": "g0259-portabilidade-curto_neutro-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"desconto_retencao": 9.99990000099999e-07, "internet_problema_conexao": 9.99990000099999e-07, "cancelamento_linha": 9.99990000099999e-07, "troca_numero": 0.9996900030999689, "vas_cancelamento": 9.99990000099999e-07, "atendimento_humano": 9.99990000099999e-07, "cadastro_atualizacao": 9.99990000099999e-07, "conta_vencimento": 9.99990000099999e-07, "seguranca_fraude": 9.99990000099999e-07, "portabilidade": 0.00029999700002999964, "recarga_realizar": 9.99990000099999e-07, "sem_correspondencia": 9.99990000099999e-07}, "confidence": 0.999, "input_tokens": 272, "latency_ms": 158.38623899998083} +{"id": "g0259-portabilidade-curto_neutro-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9227000000000001, "cancelamento_linha": 0.034600000000000006, "cadastro_atualizacao": 0.007400000000000001, "sem_correspondencia": 0.035300000000000005}, "confidence": 0.7511, "input_tokens": 126, "latency_ms": 88.44009700004563} +{"id": "g0259-portabilidade-curto_neutro-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"roaming_pacote": 0.00029997000299970003, "parceiros_ofertas": 0.00019998000199980003, "cadastro_atualizacao": 0.003999600039996, "conta_segunda_via": 0.0013998600139986002, "internet_problema_conexao": 0.0012998700129987, "desconto_retencao": 0.00019998000199980003, "seguranca_fraude": 0.0006999300069993001, "reclamacao_atendimento": 0.0012998700129987, "cancelamento_linha": 0.00019998000199980003, "portabilidade": 0.7925207479252074, "troca_numero": 0.19748025197480254, "sem_correspondencia": 0.00039996000399960006}, "confidence": 0.7714, "input_tokens": 282, "latency_ms": 161.71473400004288} +{"id": "g0259-portabilidade-curto_neutro-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999890001209996, "suporte_sem_sinal": 9.999890001209996e-07, "cadastro_atualizacao": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "seguranca_perda_roubo": 9.999890001209996e-07, "roaming_duvida": 9.999890001209996e-07, "atendimento_humano": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 271, "latency_ms": 156.13526799995725} +{"id": "g0259-portabilidade-curto_neutro-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 1.0000850072256139e-06, "conta_debito_automatico_digital": 1.0000850072256139e-06, "reclamacao_atendimento": 1.0000850072256139e-06, "troca_numero": 1.0000850072256139e-06, "cancelamento_linha": 1.0000850072256139e-06, "marketplace_compra": 1.0000850072256139e-06, "portabilidade": 0.9999849987248914, "atendimento_humano": 1.0000850072256139e-06, "fidelidade_pontos": 1.0000850072256139e-06, "vas_consulta": 1.0000850072256139e-06, "fidelidade_resgate": 1.0000850072256139e-06, "cadastro_atualizacao": 1.0000850072256139e-06, "suporte_sem_sinal": 1.0000850072256139e-06, "plano_consulta": 1.0000850072256139e-06, "suporte_chip_esim": 1.0000850072256139e-06, "sem_correspondencia": 1.0000850072256139e-06}, "confidence": 0.9995, "input_tokens": 281, "latency_ms": 182.38975599996365} +{"id": "g0259-portabilidade-curto_neutro-08-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.2634, "cadastro_atualizacao": 0.0208, "portabilidade": 0.6113, "sem_correspondencia": 0.1045}, "confidence": 0.301, "input_tokens": 126, "latency_ms": 94.91203499999301} +{"id": "g0259-portabilidade-curto_neutro-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"plano_consulta": 0.0031006201240248053, "plano_troca": 0.0032006401280256056, "portabilidade": 0.6560312062412483, "cadastro_atualizacao": 0.008001600320064013, "vas_cancelamento": 0.003000600120024005, "suporte_chip_esim": 0.003500700140028006, "seguranca_perda_roubo": 0.0033006601320264054, "cancelamento_linha": 0.0031006201240248053, "marketplace_compra": 0.0031006201240248053, "troca_numero": 0.2821564312862573, "marketplace_pedido": 0.0032006401280256056, "sem_correspondencia": 0.028305661132226448}, "confidence": 0.6295, "input_tokens": 271, "latency_ms": 205.0935260000415} +{"id": "g0259-portabilidade-curto_neutro-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9993000000000001, "cadastro_atualizacao": 0.00010000000000000002, "cancelamento_linha": 0.00010000000000000002, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.9955, "input_tokens": 125, "latency_ms": 113.36269800000309} +{"id": "g0259-portabilidade-curto_neutro-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9997949805231495, "recarga_realizar": 1.0000950090258573e-06, "desconto_retencao": 0.00010000950090258574, "vas_cancelamento": 1.0000950090258573e-06, "cadastro_atualizacao": 1.0000950090258573e-06, "portabilidade": 0.00010000950090258574, "cancelamento_linha": 1.0000950090258573e-06, "sem_correspondencia": 1.0000950090258573e-06}, "confidence": 0.9984, "input_tokens": 197, "latency_ms": 123.52946400000064} +{"id": "g0262-portabilidade-regionalismo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 1.0000860073966358e-06, "seguranca_fraude": 1.0000860073966358e-06, "cancelamento_linha": 1.0000860073966358e-06, "troca_numero": 0.9988859041877599, "conta_contestacao": 1.0000860073966358e-06, "recarga_nao_creditada": 1.0000860073966358e-06, "suporte_configuracao": 1.0000860073966358e-06, "negociacao_divida": 1.0000860073966358e-06, "suporte_sem_sinal": 1.0000860073966358e-06, "portabilidade": 0.0011000946081362994, "bonus_nao_recebido": 1.0000860073966358e-06, "roaming_pacote": 1.0000860073966358e-06, "vas_cancelamento": 1.0000860073966358e-06, "vas_contratacao": 1.0000860073966358e-06, "reclamacao_atendimento": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.9968, "input_tokens": 285, "latency_ms": 166.06633900005363} +{"id": "g0262-portabilidade-regionalismo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"roaming_cobranca": 0.013, "suporte_configuracao": 0.0069, "portabilidade": 0.1873, "troca_numero": 0.1154, "cadastro_atualizacao": 0.0065, "suporte_chip_esim": 0.0036, "cancelamento_linha": 0.6561, "sem_correspondencia": 0.0112}, "confidence": 0.503, "input_tokens": 230, "latency_ms": 134.4089230000236} +{"id": "g0262-portabilidade-regionalismo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"recarga_saldo": 0.0045009001800360065, "internet_pacote_adicional": 0.0026005201040208035, "internet_problema_conexao": 0.002900580116023204, "recarga_nao_creditada": 0.004100820164032806, "roaming_pacote": 0.0026005201040208035, "vas_consulta": 0.0026005201040208035, "troca_numero": 0.6798359671934385, "fidelidade_resgate": 0.0026005201040208035, "parceiros_ofertas": 0.009401880376075214, "conta_contestacao": 0.0027005401080216042, "cadastro_atualizacao": 0.01990398079615923, "conta_explicacao": 0.002800560112022404, "plano_nova_linha": 0.002800560112022404, "cancelamento_linha": 0.002800560112022404, "portabilidade": 0.25225045009001795, "sem_correspondencia": 0.005601120224044808}, "confidence": 0.6565, "input_tokens": 300, "latency_ms": 168.0958900000178} +{"id": "g0262-portabilidade-regionalismo-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.86981301869813, "cadastro_atualizacao": 0.0378962103789621, "cancelamento_linha": 0.028797120287971194, "sem_correspondencia": 0.06349365063493649}, "confidence": 0.6233, "input_tokens": 134, "latency_ms": 91.94199000000935} +{"id": "g0262-portabilidade-regionalismo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.0004000768147484316, "cancelamento_linha": 1.000192036871079e-06, "recarga_realizar": 1.000192036871079e-06, "troca_numero": 0.9986917488157724, "conta_contestacao": 1.000192036871079e-06, "plano_nova_linha": 1.000192036871079e-06, "portabilidade": 0.0008001536294968632, "parceiros_ofertas": 1.000192036871079e-06, "fidelidade_pontos": 1.000192036871079e-06, "suporte_sem_sinal": 0.0001000192036871079, "vas_consulta": 1.000192036871079e-06, "sem_correspondencia": 1.000192036871079e-06}, "confidence": 0.9949, "input_tokens": 286, "latency_ms": 162.68584599998803} +{"id": "g0262-portabilidade-regionalismo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0073, "cadastro_atualizacao": 0.0152, "portabilidade": 0.9615, "sem_correspondencia": 0.016}, "confidence": 0.8532, "input_tokens": 140, "latency_ms": 91.9274830000063} +{"id": "g0262-portabilidade-regionalismo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.005199480051994799, "cancelamento_linha": 0.0043995600439956, "portabilidade": 0.9087091290870911, "sem_correspondencia": 0.08169183081691829}, "confidence": 0.753, "input_tokens": 130, "latency_ms": 87.97096699998974} +{"id": "g0262-portabilidade-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["plano_nova_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "seguranca_perda_roubo": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "roaming_cobranca": 9.999890001209992e-07, "troca_numero": 0.9999890001209991, "conta_explicacao": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "marketplace_pedido": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 0.9999, "input_tokens": 289, "latency_ms": 164.3199850000201} +{"id": "g0262-portabilidade-regionalismo-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 1.0000850072256137e-06, "troca_numero": 0.9999849987248912, "suporte_chip_esim": 1.0000850072256137e-06, "roaming_pacote": 1.0000850072256137e-06, "conta_vencimento": 1.0000850072256137e-06, "suporte_sem_sinal": 1.0000850072256137e-06, "cancelamento_linha": 1.0000850072256137e-06, "bonus_nao_recebido": 1.0000850072256137e-06, "internet_consumo": 1.0000850072256137e-06, "reclamacao_atendimento": 1.0000850072256137e-06, "cadastro_atualizacao": 1.0000850072256137e-06, "vas_consulta": 1.0000850072256137e-06, "plano_consulta": 1.0000850072256137e-06, "recarga_realizar": 1.0000850072256137e-06, "portabilidade": 1.0000850072256137e-06, "sem_correspondencia": 1.0000850072256137e-06}, "confidence": 0.9998, "input_tokens": 287, "latency_ms": 165.57798200000207} +{"id": "g0262-portabilidade-regionalismo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"reclamacao_atendimento": 0.00010001000100010001, "internet_consumo": 0.00010001000100010001, "cadastro_atualizacao": 0.0012001200120012, "conta_pagamento_confirmacao": 0.00010001000100010001, "troca_numero": 0.0991099109910991, "portabilidade": 0.8978897889788979, "desconto_retencao": 0.00010001000100010001, "conta_debito_automatico_digital": 0.00010001000100010001, "cancelamento_linha": 0.00040004000400040005, "parceiros_ofertas": 0.00010001000100010001, "plano_nova_linha": 0.00010001000100010001, "sem_correspondencia": 0.0007000700070007}, "confidence": 0.8597, "input_tokens": 308, "latency_ms": 171.78378500000235} +{"id": "g0262-portabilidade-regionalismo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0019, "portabilidade": 0.9784, "cadastro_atualizacao": 0.0165, "sem_correspondencia": 0.0032}, "confidence": 0.914, "input_tokens": 131, "latency_ms": 90.71879999999055} +{"id": "g0265-portabilidade-indireto_multiplo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 164, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99997000009e-07, "cadastro_atualizacao": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 150, "latency_ms": 98.13439700002391} +{"id": "g0265-portabilidade-indireto_multiplo-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.99986000195997e-07, "troca_numero": 0.9996860043959384, "recarga_saldo": 9.99986000195997e-07, "conta_vencimento": 9.99986000195997e-07, "plano_consulta": 9.99986000195997e-07, "cadastro_atualizacao": 9.99986000195997e-07, "parceiros_ofertas": 9.99986000195997e-07, "fidelidade_resgate": 9.99986000195997e-07, "cancelamento_linha": 9.99986000195997e-07, "seguranca_perda_roubo": 9.99986000195997e-07, "beneficios_consulta": 9.99986000195997e-07, "reclamacao_atendimento": 9.99986000195997e-07, "conta_contestacao": 9.99986000195997e-07, "suporte_sem_sinal": 0.0002999958000587991, "bonus_nao_recebido": 9.99986000195997e-07, "sem_correspondencia": 9.99986000195997e-07}, "confidence": 0.999, "input_tokens": 287, "latency_ms": 164.5466269999929} +{"id": "g0265-portabilidade-indireto_multiplo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 1.0000870075696584e-06, "plano_consulta": 1.0000870075696584e-06, "bonus_nao_recebido": 1.0000870075696584e-06, "suporte_sem_sinal": 1.0000870075696584e-06, "recarga_saldo": 1.0000870075696584e-06, "cadastro_atualizacao": 1.0000870075696584e-06, "troca_numero": 0.004000348030278634, "portabilidade": 0.0003000261022708975, "beneficios_consulta": 1.0000870075696584e-06, "cancelamento_linha": 1.0000870075696584e-06, "marketplace_pedido": 1.0000870075696584e-06, "vas_contratacao": 1.0000870075696584e-06, "conta_debito_automatico_digital": 0.9956866247363519, "internet_consumo": 1.0000870075696584e-06, "fidelidade_pontos": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9894, "input_tokens": 306, "latency_ms": 173.76459299998714} +{"id": "g0265-portabilidade-indireto_multiplo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.082, "portabilidade": 0.7033, "cadastro_atualizacao": 0.0232, "sem_correspondencia": 0.1915}, "confidence": 0.3822, "input_tokens": 133, "latency_ms": 92.42700000004334} +{"id": "g0265-portabilidade-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_perda_roubo": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "troca_numero": 0.9999850002249976, "conta_vencimento": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "cadastro_atualizacao": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "seguranca_fraude": 9.999850002249975e-07, "plano_consulta": 9.999850002249975e-07, "recarga_saldo": 9.999850002249975e-07, "conta_pagamento_confirmacao": 9.999850002249975e-07, "reclamacao_atendimento": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 302, "latency_ms": 171.77423699996552} +{"id": "g0265-portabilidade-indireto_multiplo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.8306, "cadastro_atualizacao": 0.0444, "cancelamento_linha": 0.0538, "sem_correspondencia": 0.0712}, "confidence": 0.5398, "input_tokens": 141, "latency_ms": 94.55881399998134} +{"id": "g0265-portabilidade-indireto_multiplo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9999970000090003, "cancelamento_linha": 9.999970000090002e-07, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 139, "latency_ms": 93.77107000000251} +{"id": "g0265-portabilidade-indireto_multiplo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_cobranca": 0.005100510051005101, "cancelamento_linha": 0.014901490149014903, "portabilidade": 0.34783478347834784, "recarga_realizar": 0.0005000500050005002, "internet_consumo": 0.0006000600060006001, "cadastro_atualizacao": 0.0005000500050005002, "troca_numero": 0.6271627162716272, "sem_correspondencia": 0.0034003400340034003}, "confidence": 0.6241, "input_tokens": 203, "latency_ms": 122.9626290000283} +{"id": "g0265-portabilidade-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"reclamacao_atendimento": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "troca_numero": 0.999993000049, "cancelamento_linha": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 129.59227600003942} +{"id": "g0265-portabilidade-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"atendimento_humano": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "cancelamento_linha": 9.999890001209992e-07, "troca_numero": 0.9999890001209991, "vas_contratacao": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "conta_pagamento_confirmacao": 9.999890001209992e-07, "seguranca_perda_roubo": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 271, "latency_ms": 158.02190800002336} +{"id": "g0265-portabilidade-indireto_multiplo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.00010001000100010001, "portabilidade": 0.9988998899889989, "cancelamento_linha": 0.00010001000100010001, "sem_correspondencia": 0.0009000900090009}, "confidence": 0.993, "input_tokens": 141, "latency_ms": 94.33570099997723} +{"id": "g0265-portabilidade-indireto_multiplo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_duvida": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "troca_numero": 0.999993000049, "cadastro_atualizacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 214, "latency_ms": 128.5283770000092} +{"id": "g0269-cancelamento_linha-regionalismo-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "cancelamento_linha": 0.999993000049, "portabilidade": 9.99993000049e-07, "reclamacao_atendimento": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 210, "latency_ms": 124.67101900000443} +{"id": "g0269-cancelamento_linha-regionalismo-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 1.000086007396636e-06, "conta_debito_automatico_digital": 1.000086007396636e-06, "vas_consulta": 1.000086007396636e-06, "suporte_sem_sinal": 1.000086007396636e-06, "negociacao_divida": 1.000086007396636e-06, "roaming_pacote": 1.000086007396636e-06, "cancelamento_linha": 0.08230707840874314, "desconto_retencao": 1.000086007396636e-06, "troca_numero": 1.000086007396636e-06, "recarga_saldo": 1.000086007396636e-06, "vas_cancelamento": 0.9176789203871532, "recarga_realizar": 1.000086007396636e-06, "cadastro_atualizacao": 1.000086007396636e-06, "portabilidade": 1.000086007396636e-06, "roaming_cobranca": 1.000086007396636e-06, "sem_correspondencia": 1.000086007396636e-06}, "confidence": 0.8969, "input_tokens": 291, "latency_ms": 167.00809600001776} +{"id": "g0269-cancelamento_linha-regionalismo-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.028100000000000003, "cancelamento_linha": 0.8724000000000001, "portabilidade": 0.024600000000000004, "sem_correspondencia": 0.07490000000000001}, "confidence": 0.636, "input_tokens": 132, "latency_ms": 89.83251799998015} +{"id": "g0269-cancelamento_linha-regionalismo-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 9.999890001209987e-07, "negociacao_religacao": 9.999890001209987e-07, "portabilidade": 9.999890001209987e-07, "troca_numero": 9.999890001209987e-07, "internet_problema_conexao": 9.999890001209987e-07, "vas_contratacao": 9.999890001209987e-07, "plano_consulta": 9.999890001209987e-07, "desconto_retencao": 9.999890001209987e-07, "cadastro_atualizacao": 9.999890001209987e-07, "fidelidade_pontos": 9.999890001209987e-07, "cancelamento_linha": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 173.64805299996533} +{"id": "g0269-cancelamento_linha-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cadastro_atualizacao": 0.0001, "marketplace_pedido": 0.0006, "negociacao_divida": 0.0001, "desconto_retencao": 0.0001, "vas_cancelamento": 0.9976, "portabilidade": 0.0007, "troca_numero": 0.0001, "sem_correspondencia": 0.0007}, "confidence": 0.9902, "input_tokens": 213, "latency_ms": 136.11639200001946} +{"id": "g0269-cancelamento_linha-regionalismo-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.999930000489998e-07, "vas_cancelamento": 9.999930000489998e-07, "plano_consulta": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 0.9999, "input_tokens": 202, "latency_ms": 129.3456669999955} +{"id": "g0269-cancelamento_linha-regionalismo-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 9.999900000999995e-07, "vas_consulta": 9.999900000999995e-07, "cancelamento_linha": 0.9998900010999896, "cadastro_atualizacao": 9.999900000999995e-07, "vas_cancelamento": 9.999900000999997e-05, "roaming_cobranca": 9.999900000999995e-07, "portabilidade": 9.999900000999995e-07, "recarga_realizar": 9.999900000999995e-07, "desconto_retencao": 9.999900000999995e-07, "troca_numero": 9.999900000999995e-07, "suporte_sem_sinal": 9.999900000999995e-07, "sem_correspondencia": 9.999900000999995e-07}, "confidence": 0.9994, "input_tokens": 278, "latency_ms": 183.90899700000318} +{"id": "g0269-cancelamento_linha-regionalismo-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99997000009e-07, "vas_cancelamento": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 130, "latency_ms": 105.76045400000567} +{"id": "g0269-cancelamento_linha-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"suporte_chip_esim": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "recarga_realizar": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "vas_cancelamento": 0.9999850002249971, "seguranca_fraude": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "marketplace_compra": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 178.32373300001336} +{"id": "g0269-cancelamento_linha-regionalismo-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 9.99997000009e-07, "portabilidade": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 132, "latency_ms": 91.56056699998771} +{"id": "g0269-cancelamento_linha-regionalismo-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.940994099409941, "portabilidade": 0.00030003000300030005, "vas_cancelamento": 0.058305830583058306, "sem_correspondencia": 0.0004000400040004001}, "confidence": 0.835, "input_tokens": 134, "latency_ms": 91.32653299997173} +{"id": "g0269-cancelamento_linha-regionalismo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "suporte_configuracao": 9.999930000489998e-07, "vas_cancelamento": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 205, "latency_ms": 124.55748399997901} +{"id": "g0270-cancelamento_linha-emocional-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 9.999890001209994e-07, "internet_pacote_adicional": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "cancelamento_linha": 0.9999890001209993, "vas_consulta": 9.999890001209994e-07, "parceiros_ofertas": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 165.02022400004535} +{"id": "g0270-cancelamento_linha-emocional-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"recarga_saldo": 9.999860001959975e-07, "atendimento_humano": 9.999860001959975e-07, "troca_numero": 9.999860001959975e-07, "recarga_realizar": 9.999860001959975e-07, "portabilidade": 9.999860001959975e-07, "cancelamento_linha": 0.014599795602861563, "cadastro_atualizacao": 9.999860001959975e-07, "vas_consulta": 9.999860001959975e-07, "reclamacao_atendimento": 9.999860001959975e-07, "desconto_retencao": 9.999860001959975e-07, "roaming_duvida": 9.999860001959975e-07, "plano_consulta": 9.999860001959975e-07, "vas_cancelamento": 0.985386204593136, "suporte_sem_sinal": 9.999860001959975e-07, "fidelidade_pontos": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9724, "input_tokens": 286, "latency_ms": 167.49989900000628} +{"id": "g0270-cancelamento_linha-emocional-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.38393839383938394, "portabilidade": 0.00020002000200020003, "vas_cancelamento": 0.6146614661466147, "sem_correspondencia": 0.0012001200120012}, "confidence": 0.5116, "input_tokens": 131, "latency_ms": 90.7040110000139} +{"id": "g0270-cancelamento_linha-emocional-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "vas_cancelamento": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 127, "latency_ms": 88.65122700001393} +{"id": "g0270-cancelamento_linha-emocional-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9557942652344086, "portabilidade": 9.999940000359997e-07, "cadastro_atualizacao": 9.999940000359997e-07, "troca_numero": 9.999940000359997e-07, "conta_segunda_via": 9.999940000359997e-07, "desconto_retencao": 9.999940000359997e-07, "cancelamento_linha": 0.044199734801591194, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9129, "input_tokens": 201, "latency_ms": 120.58652999996866} +{"id": "g0270-cancelamento_linha-emocional-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.11771177117711772, "cancelamento_linha": 0.8817881788178819, "portabilidade": 0.00010001000100010001, "sem_correspondencia": 0.00040004000400040005}, "confidence": 0.7352, "input_tokens": 128, "latency_ms": 86.77892500003281} +{"id": "g0270-cancelamento_linha-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"marketplace_compra": 9.99986000195998e-07, "negociacao_divida": 9.99986000195998e-07, "troca_numero": 0.0001999972000391996, "recarga_saldo": 9.99986000195998e-07, "fidelidade_resgate": 9.99986000195998e-07, "vas_cancelamento": 0.9997860029959588, "cadastro_atualizacao": 9.99986000195998e-07, "desconto_retencao": 9.99986000195998e-07, "portabilidade": 9.99986000195998e-07, "fidelidade_pontos": 9.99986000195998e-07, "conta_explicacao": 9.99986000195998e-07, "suporte_sem_sinal": 9.99986000195998e-07, "roaming_duvida": 9.99986000195998e-07, "suporte_configuracao": 9.99986000195998e-07, "conta_pagamento_confirmacao": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9992, "input_tokens": 287, "latency_ms": 167.16577500000085} +{"id": "g0270-cancelamento_linha-emocional-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "vas_cancelamento": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "cancelamento_linha": 0.9999890001209991, "conta_pagamento_confirmacao": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 165.8244399999944} +{"id": "g0270-cancelamento_linha-emocional-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "vas_cancelamento": 9.99989000120999e-07, "cadastro_atualizacao": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "portabilidade": 9.99989000120999e-07, "desconto_retencao": 9.99989000120999e-07, "cancelamento_linha": 0.9999890001209989, "troca_numero": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 281, "latency_ms": 159.56418400003258} +{"id": "g0270-cancelamento_linha-emocional-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "cancelamento_linha": 0.9999890001209993, "conta_pagamento_confirmacao": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "seguranca_perda_roubo": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 269, "latency_ms": 157.00501800000666} +{"id": "g0270-cancelamento_linha-emocional-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 1.0000940088368305e-06, "cancelamento_linha": 0.9893930029422764, "portabilidade": 1.0000940088368305e-06, "cadastro_atualizacao": 1.0000940088368305e-06, "conta_vencimento": 1.0000940088368305e-06, "vas_cancelamento": 0.010600996493670403, "troca_numero": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.9712, "input_tokens": 195, "latency_ms": 121.17434900000035} +{"id": "g0270-cancelamento_linha-emocional-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.004999500049995001, "vas_cancelamento": 0.010798920107989201, "cancelamento_linha": 0.9687031296870313, "sem_correspondencia": 0.015498450154984501}, "confidence": 0.877, "input_tokens": 126, "latency_ms": 87.79594100002441} +{"id": "g0271-cancelamento_linha-longo_contexto-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 222, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99997000009e-07, "vas_cancelamento": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 168, "latency_ms": 113.10899199997948} +{"id": "g0271-cancelamento_linha-longo_contexto-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_consulta": 0.00010003000900270082, "fidelidade_resgate": 0.00010003000900270082, "internet_pacote_adicional": 0.0028008402520756227, "portabilidade": 0.00010003000900270082, "negociacao_religacao": 0.00010003000900270082, "desconto_retencao": 0.00010003000900270082, "beneficios_consulta": 0.00010003000900270082, "roaming_duvida": 0.00010003000900270082, "vas_cancelamento": 0.0246073822146644, "roaming_pacote": 0.00010003000900270082, "suporte_chip_esim": 0.00010003000900270082, "cancelamento_linha": 0.9712913874162249, "recarga_nao_creditada": 0.00010003000900270082, "troca_numero": 0.00010003000900270082, "cadastro_atualizacao": 0.00010003000900270082, "sem_correspondencia": 0.00010003000900270082}, "confidence": 0.9456, "input_tokens": 316, "latency_ms": 175.81276100003151} +{"id": "g0271-cancelamento_linha-longo_contexto-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 212, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "cadastro_atualizacao": 9.999850002249973e-07, "plano_troca": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "cancelamento_linha": 0.9999850002249974, "portabilidade": 9.999850002249973e-07, "roaming_duvida": 9.999850002249973e-07, "conta_debito_automatico_digital": 9.999850002249973e-07, "marketplace_compra": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 321, "latency_ms": 179.55345399997213} +{"id": "g0271-cancelamento_linha-longo_contexto-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "cancelamento_linha": 0.999993000049, "troca_numero": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 240, "latency_ms": 138.58931000004304} +{"id": "g0271-cancelamento_linha-longo_contexto-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.2822717728227177, "cancelamento_linha": 0.7135286471352865, "portabilidade": 0.0014998500149985001, "sem_correspondencia": 0.0026997300269973002}, "confidence": 0.5506, "input_tokens": 160, "latency_ms": 103.65543200003913} +{"id": "g0271-cancelamento_linha-longo_contexto-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "vas_cancelamento": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 133.200238000029} +{"id": "g0271-cancelamento_linha-longo_contexto-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 201, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9999930000490003, "cadastro_atualizacao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 235, "latency_ms": 136.5916309999875} +{"id": "g0271-cancelamento_linha-longo_contexto-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 202, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "cancelamento_linha": 0.9999850002249974, "marketplace_compra": 9.999850002249973e-07, "vas_consulta": 9.999850002249973e-07, "roaming_cobranca": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 316, "latency_ms": 175.65429000001131} +{"id": "g0271-cancelamento_linha-longo_contexto-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 203, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "plano_nova_linha": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "vas_cancelamento": 0.9999930000489998, "cadastro_atualizacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 233, "latency_ms": 136.32090700002664} +{"id": "g0271-cancelamento_linha-longo_contexto-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["reclamacao_atendimento", "seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 191, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_debito_automatico_digital": 1.0001870349755403e-06, "conta_segunda_via": 1.0001870349755403e-06, "cadastro_atualizacao": 1.0001870349755403e-06, "negociacao_divida": 1.0001870349755403e-06, "marketplace_pedido": 1.0001870349755403e-06, "vas_cancelamento": 0.0014002618489657565, "recarga_realizar": 1.0001870349755403e-06, "troca_numero": 1.0001870349755403e-06, "portabilidade": 1.0001870349755403e-06, "cancelamento_linha": 0.9980866422020918, "beneficios_consulta": 1.0001870349755403e-06, "desconto_retencao": 1.0001870349755403e-06, "bonus_nao_recebido": 1.0001870349755403e-06, "seguranca_perda_roubo": 1.0001870349755403e-06, "internet_problema_conexao": 0.0005000935174877701, "sem_correspondencia": 1.0001870349755403e-06}, "confidence": 0.9937, "input_tokens": 316, "latency_ms": 176.25408599997172} +{"id": "g0271-cancelamento_linha-longo_contexto-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 196, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 9.999850002249975e-07, "recarga_nao_creditada": 9.999850002249975e-07, "cancelamento_linha": 0.9999850002249976, "suporte_chip_esim": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "suporte_sem_sinal": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "cadastro_atualizacao": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "troca_numero": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "vas_cancelamento": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 315, "latency_ms": 178.80863199997066} +{"id": "g0271-cancelamento_linha-longo_contexto-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 214, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.999890001209994e-07, "cadastro_atualizacao": 9.999890001209994e-07, "atendimento_humano": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "cancelamento_linha": 0.9999890001209993, "vas_cancelamento": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "internet_consumo": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 325, "latency_ms": 183.67702799997687} +{"id": "g0274-troca_numero-informal_abreviado-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_contratacao": 9.999850002249975e-07, "internet_problema_conexao": 9.999850002249975e-07, "troca_numero": 0.9999850002249976, "desconto_retencao": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "recarga_nao_creditada": 9.999850002249975e-07, "seguranca_fraude": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "negociacao_divida": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "internet_consumo": 9.999850002249975e-07, "cadastro_atualizacao": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 161.84688099997402} +{"id": "g0274-troca_numero-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"plano_nova_linha": 0.29317068293170684, "plano_consulta": 0.00019998000199980003, "suporte_configuracao": 0.0059994000599940004, "cadastro_atualizacao": 0.0072992700729927005, "portabilidade": 0.6663333666633336, "conta_pagamento_confirmacao": 0.00019998000199980003, "cancelamento_linha": 0.025397460253974602, "sem_correspondencia": 0.0013998600139986002}, "confidence": 0.614, "input_tokens": 213, "latency_ms": 137.88455300004898} +{"id": "g0274-troca_numero-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.00029997000299970003, "seguranca_fraude": 0.0016998300169983002, "roaming_duvida": 0.0017998200179982, "suporte_chip_esim": 0.00029997000299970003, "beneficios_consulta": 0.00029997000299970003, "internet_problema_conexao": 0.006199380061993801, "plano_troca": 0.00039996000399960006, "portabilidade": 0.9864013598640137, "internet_consumo": 0.000999900009999, "cancelamento_linha": 0.00029997000299970003, "plano_nova_linha": 0.00029997000299970003, "sem_correspondencia": 0.000999900009999}, "confidence": 0.9615, "input_tokens": 276, "latency_ms": 159.01100299998916} +{"id": "g0274-troca_numero-informal_abreviado-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999850002249973e-07, "cadastro_atualizacao": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "troca_numero": 0.9999850002249974, "vas_contratacao": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "suporte_sem_sinal": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "marketplace_pedido": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "cancelamento_linha": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 188.02756799999543} +{"id": "g0274-troca_numero-informal_abreviado-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999930000490003, "cancelamento_linha": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "cadastro_atualizacao": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 206, "latency_ms": 136.12775100000363} +{"id": "g0274-troca_numero-informal_abreviado-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999890001209996, "plano_consulta": 9.999890001209996e-07, "seguranca_fraude": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "internet_consumo": 9.999890001209996e-07, "cadastro_atualizacao": 9.999890001209996e-07, "vas_cancelamento": 9.999890001209996e-07, "conta_segunda_via": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 265, "latency_ms": 172.60735100001057} +{"id": "g0274-troca_numero-informal_abreviado-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_contestacao": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "troca_numero": 0.999993000049, "seguranca_perda_roubo": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 212, "latency_ms": 128.0716709999865} +{"id": "g0274-troca_numero-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"suporte_sem_sinal": 0.00019998000199980009, "cadastro_atualizacao": 0.46085391460853925, "suporte_configuracao": 0.0022997700229977006, "vas_cancelamento": 0.012298770122987704, "portabilidade": 0.47495250474952516, "beneficios_consulta": 0.00019998000199980009, "cancelamento_linha": 0.0067993200679932015, "suporte_chip_esim": 0.0022997700229977006, "conta_explicacao": 0.019698030196980305, "vas_consulta": 0.0002999700029997001, "internet_pacote_adicional": 0.0022997700229977006, "sem_correspondencia": 0.017798220177982205}, "confidence": 0.5998, "input_tokens": 272, "latency_ms": 157.61876300001632} +{"id": "g0274-troca_numero-informal_abreviado-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 122, "latency_ms": 85.83858899999086} +{"id": "g0274-troca_numero-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"seguranca_fraude": 1.0000850072256139e-06, "vas_consulta": 1.0000850072256139e-06, "marketplace_pedido": 1.0000850072256139e-06, "cadastro_atualizacao": 1.0000850072256139e-06, "internet_problema_conexao": 1.0000850072256139e-06, "roaming_duvida": 1.0000850072256139e-06, "internet_pacote_adicional": 1.0000850072256139e-06, "parceiros_ofertas": 1.0000850072256139e-06, "portabilidade": 0.9999849987248914, "negociacao_divida": 1.0000850072256139e-06, "plano_nova_linha": 1.0000850072256139e-06, "cancelamento_linha": 1.0000850072256139e-06, "conta_explicacao": 1.0000850072256139e-06, "desconto_retencao": 1.0000850072256139e-06, "conta_vencimento": 1.0000850072256139e-06, "sem_correspondencia": 1.0000850072256139e-06}, "confidence": 0.9997, "input_tokens": 284, "latency_ms": 160.94187599998122} +{"id": "g0274-troca_numero-informal_abreviado-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9956990043009956, "portabilidade": 0.004099995900004099, "cadastro_atualizacao": 9.999990000009998e-07, "sem_correspondencia": 0.00019999980000019998}, "confidence": 0.9793, "input_tokens": 126, "latency_ms": 89.81024100000923} +{"id": "g0274-troca_numero-informal_abreviado-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "troca_numero": 0.9999850002249971, "conta_pagamento_confirmacao": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 162.13712300003635} +{"id": "g0275-troca_numero-erros_digitacao-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999930000490002e-07, "troca_numero": 0.9999930000490003, "cancelamento_linha": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "parceiros_ofertas": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 204, "latency_ms": 123.01599100004523} +{"id": "g0275-troca_numero-erros_digitacao-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.99997000009e-07, "cadastro_atualizacao": 9.99997000009e-07, "troca_numero": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 126, "latency_ms": 88.32983299998887} +{"id": "g0275-troca_numero-erros_digitacao-02-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999890001209992e-07, "cancelamento_linha": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "recarga_realizar": 9.999890001209992e-07, "troca_numero": 0.9999890001209991, "beneficios_consulta": 9.999890001209992e-07, "conta_pagamento_confirmacao": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 268, "latency_ms": 153.55278100003034} +{"id": "g0275-troca_numero-erros_digitacao-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 121, "latency_ms": 85.42291999998497} +{"id": "g0275-troca_numero-erros_digitacao-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_explicacao": 9.999890001209994e-07, "parceiros_ofertas": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "troca_numero": 0.9999890001209993, "plano_consulta": 9.999890001209994e-07, "seguranca_perda_roubo": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "cadastro_atualizacao": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 288, "latency_ms": 161.49931199998946} +{"id": "g0275-troca_numero-erros_digitacao-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 122, "latency_ms": 84.96461999999383} +{"id": "g0275-troca_numero-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 1.0001900361068602e-06, "negociacao_religacao": 1.0001900361068602e-06, "conta_pagamento_confirmacao": 1.0001900361068602e-06, "conta_vencimento": 1.0001900361068602e-06, "portabilidade": 0.9985897320490892, "roaming_duvida": 0.000300057010832058, "marketplace_pedido": 0.00010001900361068603, "marketplace_compra": 0.00020003800722137206, "atendimento_humano": 1.0001900361068602e-06, "conta_debito_automatico_digital": 1.0001900361068602e-06, "parceiros_ofertas": 1.0001900361068602e-06, "cadastro_atualizacao": 1.0001900361068602e-06, "plano_nova_linha": 1.0001900361068602e-06, "cancelamento_linha": 1.0001900361068602e-06, "seguranca_fraude": 0.00010001900361068603, "sem_correspondencia": 0.0007001330252748021}, "confidence": 0.9947, "input_tokens": 286, "latency_ms": 163.31541699997842} +{"id": "g0275-troca_numero-erros_digitacao-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "troca_numero": 0.9999850002249971, "conta_contestacao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 282, "latency_ms": 167.55283399999144} +{"id": "g0275-troca_numero-erros_digitacao-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 123, "latency_ms": 90.60551999999689} +{"id": "g0275-troca_numero-erros_digitacao-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "atendimento_humano": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "troca_numero": 0.999993000049, "portabilidade": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 182, "latency_ms": 113.24897700001202} +{"id": "g0275-troca_numero-erros_digitacao-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"internet_problema_conexao": 9.999850002249967e-07, "negociacao_divida": 9.999850002249967e-07, "suporte_configuracao": 9.999850002249967e-07, "conta_vencimento": 9.999850002249967e-07, "seguranca_perda_roubo": 9.999850002249967e-07, "cancelamento_linha": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "suporte_sem_sinal": 9.999850002249967e-07, "vas_contratacao": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "portabilidade": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "troca_numero": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 161.95081899996921} +{"id": "g0275-troca_numero-erros_digitacao-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.99997000009e-07, "portabilidade": 9.99997000009e-07, "troca_numero": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 123, "latency_ms": 87.37162500000295} +{"id": "g0278-troca_numero-longo_contexto-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 195, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.0003000288027650654, "cadastro_atualizacao": 1.0000960092168847e-06, "roaming_cobranca": 1.0000960092168847e-06, "troca_numero": 0.9966956827855473, "cancelamento_linha": 1.0000960092168847e-06, "portabilidade": 0.002800268825807277, "desconto_retencao": 1.0000960092168847e-06, "sem_correspondencia": 0.00020001920184337696}, "confidence": 0.9881, "input_tokens": 235, "latency_ms": 154.55854800001134} +{"id": "g0278-troca_numero-longo_contexto-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 9.999930000489998e-07, "negociacao_religacao": 9.999930000489998e-07, "atendimento_humano": 9.999930000489998e-07, "troca_numero": 0.9999930000489998, "suporte_configuracao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 219, "latency_ms": 131.51489199998423} +{"id": "g0278-troca_numero-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 176, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"parceiros_ofertas": 0.0037, "portabilidade": 0.3157, "reclamacao_atendimento": 0.0836, "suporte_chip_esim": 0.0431, "cancelamento_linha": 0.5413, "cadastro_atualizacao": 0.0041, "negociacao_divida": 0.0037, "sem_correspondencia": 0.0048}, "confidence": 0.4573, "input_tokens": 244, "latency_ms": 140.21368999999595} +{"id": "g0278-troca_numero-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"atendimento_humano": 0.0006999300069993002, "negociacao_religacao": 0.0017998200179982005, "cadastro_atualizacao": 0.02589741025897411, "conta_contestacao": 0.0007999200079992003, "marketplace_pedido": 0.017898210178982105, "cancelamento_linha": 0.016498350164983508, "internet_problema_conexao": 0.0008999100089991003, "plano_troca": 0.6423357664233578, "portabilidade": 0.2902709729027098, "beneficios_consulta": 9.999000099990004e-05, "roaming_duvida": 9.999000099990004e-05, "conta_explicacao": 0.00019998000199980009, "bonus_nao_recebido": 0.00019998000199980009, "seguranca_perda_roubo": 0.00039996000399960017, "suporte_sem_sinal": 9.999000099990004e-05, "sem_correspondencia": 0.0017998200179982005}, "confidence": 0.6659, "input_tokens": 308, "latency_ms": 179.20604699997966} +{"id": "g0278-troca_numero-longo_contexto-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "portabilidade": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 144, "latency_ms": 95.85236200001646} +{"id": "g0278-troca_numero-longo_contexto-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 135, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.00019999980000019998, "cadastro_atualizacao": 9.999990000009998e-07, "troca_numero": 0.9996990003009996, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9979, "input_tokens": 142, "latency_ms": 95.1071670000374} +{"id": "g0278-troca_numero-longo_contexto-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 138, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"fidelidade_pontos": 1.0001930372561902e-06, "portabilidade": 0.002500482593140476, "cadastro_atualizacao": 1.0001930372561902e-06, "plano_consulta": 1.0001930372561902e-06, "desconto_retencao": 1.0001930372561902e-06, "suporte_configuracao": 0.0005000965186280952, "troca_numero": 0.9947919948550069, "marketplace_compra": 1.0001930372561902e-06, "cancelamento_linha": 0.00010001930372561904, "recarga_saldo": 1.0001930372561902e-06, "parceiros_ofertas": 1.0001930372561902e-06, "sem_correspondencia": 0.0021004053782379996}, "confidence": 0.9839, "input_tokens": 299, "latency_ms": 169.0366600000175} +{"id": "g0278-troca_numero-longo_contexto-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 132, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"parceiros_ofertas": 9.999970000089998e-07, "troca_numero": 0.9704970885087343, "portabilidade": 0.028999913000260995, "cancelamento_linha": 0.00019999940000179996, "cadastro_atualizacao": 9.999970000089998e-07, "vas_cancelamento": 9.999970000089998e-05, "marketplace_compra": 9.999970000089998e-07, "sem_correspondencia": 0.00019999940000179996}, "confidence": 0.9344, "input_tokens": 217, "latency_ms": 127.79295399997181} +{"id": "g0278-troca_numero-longo_contexto-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999890001209996, "cancelamento_linha": 9.999890001209996e-07, "cadastro_atualizacao": 9.999890001209996e-07, "internet_problema_conexao": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "parceiros_ofertas": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "seguranca_fraude": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 161.831713999959} +{"id": "g0278-troca_numero-longo_contexto-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "troca_numero": 0.9999850002249971, "fidelidade_pontos": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 168.46407200000613} +{"id": "g0278-troca_numero-longo_contexto-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 147, "latency_ms": 96.50522999999112} +{"id": "g0278-troca_numero-longo_contexto-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 136, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.14110000000000003, "cadastro_atualizacao": 0.0005000000000000001, "troca_numero": 0.8551000000000001, "sem_correspondencia": 0.0033000000000000004}, "confidence": 0.6878, "input_tokens": 142, "latency_ms": 96.22399599999198} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 60, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.285998856004576, "cadastro_atualizacao": 9.99996000016e-07, "internet_consumo": 0.0007999968000128001, "portabilidade": 9.99996000016e-07, "atendimento_humano": 0.7130971476114096, "parceiros_ofertas": 9.99996000016e-07, "suporte_chip_esim": 9.99996000016e-07, "sem_correspondencia": 9.999960000160002e-05}, "confidence": 0.7086, "input_tokens": 220, "latency_ms": 131.24972899998966} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.00020002000200020003, "roaming_pacote": 0.00010001000100010001, "conta_contestacao": 0.012601260126012601, "vas_consulta": 0.00010001000100010001, "conta_vencimento": 0.00010001000100010001, "beneficios_consulta": 0.00010001000100010001, "internet_consumo": 0.00010001000100010001, "reclamacao_atendimento": 0.9846984698469847, "conta_segunda_via": 0.00010001000100010001, "atendimento_humano": 0.0011001100110011003, "plano_troca": 0.00010001000100010001, "sem_correspondencia": 0.0007000700070007}, "confidence": 0.9628, "input_tokens": 295, "latency_ms": 171.34034699995482} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9984998499849985, "negociacao_religacao": 0.00030003000300030005, "atendimento_humano": 0.0005000500050005002, "sem_correspondencia": 0.0007000700070007002}, "confidence": 0.9903, "input_tokens": 132, "latency_ms": 89.09318199999916} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.00020001860172996088, "internet_consumo": 0.00010000930086498044, "plano_consulta": 0.00010000930086498044, "fidelidade_pontos": 0.00040003720345992177, "negociacao_religacao": 1.0000930086498043e-06, "internet_problema_conexao": 0.00020001860172996088, "conta_explicacao": 0.0006000558051898826, "internet_pacote_adicional": 1.0000930086498043e-06, "desconto_retencao": 0.00020001860172996088, "negociacao_divida": 1.0000930086498043e-06, "recarga_nao_creditada": 1.0000930086498043e-06, "conta_segunda_via": 1.0000930086498043e-06, "marketplace_pedido": 1.0000930086498043e-06, "atendimento_humano": 0.9935924040935806, "conta_contestacao": 1.0000930086498043e-06, "sem_correspondencia": 0.0046004278397891}, "confidence": 0.9831, "input_tokens": 295, "latency_ms": 168.7803019999592} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.0029990972717212124, "fidelidade_pontos": 9.996990905737375e-05, "plano_troca": 9.996990905737375e-05, "negociacao_divida": 9.996990905737375e-05, "vas_cancelamento": 0.0001999398181147475, "parceiros_ofertas": 9.996990905737375e-05, "conta_contestacao": 9.996990905737375e-05, "roaming_cobranca": 9.996990905737374e-07, "reclamacao_atendimento": 0.9957002942114425, "conta_debito_automatico_digital": 9.996990905737375e-05, "vas_consulta": 9.996990905737375e-05, "sem_correspondencia": 0.000399879636229495}, "confidence": 0.988, "input_tokens": 281, "latency_ms": 167.62789700004532} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_segunda_via": 9.998000399920017e-05, "seguranca_perda_roubo": 9.998000399920017e-05, "bonus_nao_recebido": 0.00019996000799840034, "vas_contratacao": 0.0005998800239952009, "suporte_sem_sinal": 9.998000399920017e-05, "internet_consumo": 9.998000399920017e-05, "fidelidade_pontos": 9.998000399920017e-05, "reclamacao_atendimento": 0.28734253149370126, "atendimento_humano": 0.7110577884423116, "seguranca_fraude": 9.998000399920017e-05, "conta_contestacao": 9.998000399920017e-05, "sem_correspondencia": 9.998000399920017e-05}, "confidence": 0.7537, "input_tokens": 284, "latency_ms": 186.68427000000065} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_contratacao": 9.999940000359995e-07, "reclamacao_atendimento": 0.999894000635996, "recarga_nao_creditada": 9.999940000359995e-07, "conta_contestacao": 9.999940000359995e-07, "suporte_chip_esim": 9.999940000359995e-07, "recarga_saldo": 9.999940000359995e-07, "atendimento_humano": 9.999940000359996e-05, "sem_correspondencia": 9.999940000359995e-07}, "confidence": 0.9995, "input_tokens": 225, "latency_ms": 136.99681800000008} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.8966896689668971, "plano_troca": 0.0004000400040004002, "beneficios_consulta": 0.0004000400040004002, "portabilidade": 0.0004000400040004002, "conta_explicacao": 0.0004000400040004002, "recarga_realizar": 0.0004000400040004002, "seguranca_perda_roubo": 0.0004000400040004002, "desconto_retencao": 0.0003000300030003001, "reclamacao_atendimento": 0.04380438043804382, "conta_pagamento_confirmacao": 0.0004000400040004002, "atendimento_humano": 0.05570557055705573, "sem_correspondencia": 0.0007000700070007004}, "confidence": 0.8286, "input_tokens": 274, "latency_ms": 155.17212199995356} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"internet_pacote_adicional": 9.999940000359997e-07, "reclamacao_atendimento": 0.9998940006359962, "plano_troca": 9.999940000359997e-07, "fidelidade_resgate": 9.999940000359997e-07, "vas_contratacao": 9.999940000359999e-05, "atendimento_humano": 9.999940000359997e-07, "fidelidade_pontos": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9996, "input_tokens": 228, "latency_ms": 131.0473350000052} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_divida": 0.0074, "reclamacao_atendimento": 0.0001, "plano_troca": 0.0001, "fidelidade_resgate": 0.007, "parceiros_ofertas": 0.0001, "seguranca_perda_roubo": 0.7139, "marketplace_pedido": 0.0006, "atendimento_humano": 0.0011, "plano_consulta": 0.0001, "roaming_cobranca": 0.0002, "seguranca_fraude": 0.2525, "conta_segunda_via": 0.0009, "suporte_chip_esim": 0.0001, "fidelidade_pontos": 0.0048, "vas_consulta": 0.0004, "sem_correspondencia": 0.0107}, "confidence": 0.7257, "input_tokens": 292, "latency_ms": 163.00024899999244} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9600000000000001, "seguranca_fraude": 0.00010000000000000002, "roaming_cobranca": 0.00010000000000000002, "negociacao_divida": 0.00010000000000000002, "conta_debito_automatico_digital": 0.00010000000000000002, "internet_consumo": 0.00010000000000000002, "reclamacao_atendimento": 0.03900000000000001, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.9163, "input_tokens": 228, "latency_ms": 132.0010929999853} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.00010002000400080016, "internet_problema_conexao": 0.00010002000400080016, "reclamacao_atendimento": 0.9966993398679737, "conta_vencimento": 0.00010002000400080016, "vas_cancelamento": 0.00010002000400080016, "atendimento_humano": 0.0010002000400080016, "plano_nova_linha": 0.00010002000400080016, "sem_correspondencia": 0.0018003600720144029}, "confidence": 0.9867, "input_tokens": 205, "latency_ms": 123.6478600000055} +{"id": "g0285-reclamacao_atendimento-longo_contexto-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 273, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"conta_vencimento": 0.11478852114788521, "recarga_nao_creditada": 0.0532946705329467, "plano_consulta": 0.020497950204979503, "recarga_realizar": 0.0094990500949905, "reclamacao_atendimento": 0.09759024097590242, "parceiros_ofertas": 0.0633936606339366, "conta_contestacao": 0.1064893510648935, "atendimento_humano": 0.060193980601939805, "roaming_duvida": 0.411058894110589, "fidelidade_pontos": 0.0092990700929907, "bonus_nao_recebido": 0.011998800119988001, "sem_correspondencia": 0.0418958104189581}, "confidence": 0.2221, "input_tokens": 324, "latency_ms": 201.67093499998145} +{"id": "g0285-reclamacao_atendimento-longo_contexto-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 217, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"fidelidade_resgate": 0.058300000000000005, "recarga_nao_creditada": 0.04410000000000001, "bonus_nao_recebido": 0.15250000000000002, "troca_numero": 0.044500000000000005, "vas_contratacao": 0.08230000000000001, "atendimento_humano": 0.044300000000000006, "negociacao_divida": 0.04560000000000001, "reclamacao_atendimento": 0.044000000000000004, "roaming_cobranca": 0.3511000000000001, "portabilidade": 0.045700000000000005, "suporte_chip_esim": 0.043800000000000006, "sem_correspondencia": 0.043800000000000006}, "confidence": 0.1416, "input_tokens": 310, "latency_ms": 173.79943199995296} +{"id": "g0285-reclamacao_atendimento-longo_contexto-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 205, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"conta_debito_automatico_digital": 0.00590118023604721, "seguranca_fraude": 0.6788357671534307, "suporte_chip_esim": 0.0015003000600120027, "atendimento_humano": 0.008801760352070417, "internet_consumo": 0.008801760352070417, "suporte_sem_sinal": 0.0015003000600120027, "troca_numero": 0.27385477095419086, "beneficios_consulta": 0.0019003800760152034, "vas_consulta": 0.001600320064012803, "internet_pacote_adicional": 0.001700340068013603, "plano_troca": 0.0015003000600120027, "conta_vencimento": 0.003400680136027206, "conta_explicacao": 0.003200640128025606, "desconto_retencao": 0.0015003000600120027, "reclamacao_atendimento": 0.004200840168033607, "sem_correspondencia": 0.001800360072014403}, "confidence": 0.6839, "input_tokens": 322, "latency_ms": 180.11812700001428} +{"id": "g0285-reclamacao_atendimento-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"portabilidade": 0.0005000500050005002, "roaming_duvida": 0.0004000400040004001, "internet_consumo": 0.0042004200420042, "suporte_configuracao": 0.004100410041004101, "atendimento_humano": 0.9880988098809882, "marketplace_compra": 0.0004000400040004001, "roaming_cobranca": 0.0011001100110011003, "sem_correspondencia": 0.0012001200120012002}, "confidence": 0.9597, "input_tokens": 250, "latency_ms": 142.38406800001258} +{"id": "g0285-reclamacao_atendimento-longo_contexto-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 9.999970000090002e-07, "reclamacao_atendimento": 0.9999970000090003, "atendimento_humano": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 172, "latency_ms": 106.25329900000224} +{"id": "g0285-reclamacao_atendimento-longo_contexto-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 184, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"atendimento_humano": 0.008200000000000002, "fidelidade_resgate": 0.8804000000000001, "reclamacao_atendimento": 0.008200000000000002, "sem_correspondencia": 0.10320000000000001}, "confidence": 0.6932, "input_tokens": 176, "latency_ms": 107.88882000002786} +{"id": "g0285-reclamacao_atendimento-longo_contexto-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["cancelamento_linha", "conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"atendimento_humano": 9.99993000049e-07, "reclamacao_atendimento": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "cancelamento_linha": 0.999993000049, "portabilidade": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 239, "latency_ms": 140.2013279999892} +{"id": "g0285-reclamacao_atendimento-longo_contexto-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 203, "length_bucket": "longo"}, "pred": "atendimento_humano", "probabilities": {"vas_cancelamento": 0.02070207020702071, "atendimento_humano": 0.5191519151915194, "plano_consulta": 0.0013001300130013006, "vas_contratacao": 0.0013001300130013006, "conta_contestacao": 0.0013001300130013006, "cadastro_atualizacao": 0.005800580058005802, "fidelidade_pontos": 0.0014001400140014005, "negociacao_religacao": 0.0013001300130013006, "seguranca_fraude": 0.005500550055005502, "reclamacao_atendimento": 0.40584058405840595, "desconto_retencao": 0.0014001400140014005, "conta_debito_automatico_digital": 0.002000200020002001, "bonus_nao_recebido": 0.0013001300130013006, "vas_consulta": 0.0014001400140014005, "fidelidade_resgate": 0.0013001300130013006, "sem_correspondencia": 0.029002900290029013}, "confidence": 0.6249, "input_tokens": 323, "latency_ms": 185.61484200000677} +{"id": "g0285-reclamacao_atendimento-longo_contexto-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_chip_esim": 9.99997000009e-07, "reclamacao_atendimento": 0.9930970207089379, "recarga_nao_creditada": 9.99997000009e-07, "conta_contestacao": 9.999970000090001e-05, "conta_pagamento_confirmacao": 9.99997000009e-07, "atendimento_humano": 9.999970000090001e-05, "cancelamento_linha": 0.0064999805000585, "sem_correspondencia": 0.00019999940000180001}, "confidence": 0.979, "input_tokens": 256, "latency_ms": 145.08202500002199} +{"id": "g0285-reclamacao_atendimento-longo_contexto-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.020699896500517498, "marketplace_compra": 9.999950000249998e-07, "fidelidade_pontos": 9.999950000249998e-07, "atendimento_humano": 0.9768951155244223, "vas_contratacao": 9.999950000249998e-07, "negociacao_divida": 9.999950000249998e-07, "internet_problema_conexao": 0.0023999880000599993, "sem_correspondencia": 9.999950000249998e-07}, "confidence": 0.9434, "input_tokens": 251, "latency_ms": 144.77380799996808} +{"id": "g0285-reclamacao_atendimento-longo_contexto-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 165, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.7823217678232177, "recarga_saldo": 0.0017998200179982, "atendimento_humano": 0.0024997500249975004, "sem_correspondencia": 0.21337866213378662}, "confidence": 0.6049, "input_tokens": 162, "latency_ms": 102.49563999997235} +{"id": "g0285-reclamacao_atendimento-longo_contexto-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"bonus_nao_recebido": 9.999930000490002e-07, "plano_consulta": 0.9999930000490003, "suporte_chip_esim": 9.999930000490002e-07, "reclamacao_atendimento": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "negociacao_religacao": 9.999930000490002e-07, "atendimento_humano": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 255, "latency_ms": 147.6686699999732} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.043495650434956505, "internet_pacote_adicional": 0.00019998000199980003, "conta_explicacao": 0.00039996000399960006, "marketplace_compra": 9.999000099990002e-05, "roaming_duvida": 9.999000099990002e-05, "reclamacao_atendimento": 0.821917808219178, "conta_pagamento_confirmacao": 9.999000099990002e-05, "seguranca_perda_roubo": 9.999000099990002e-05, "internet_consumo": 0.0026997300269973002, "cadastro_atualizacao": 9.999000099990002e-05, "atendimento_humano": 0.1287871212878712, "vas_consulta": 0.00029997000299970003, "parceiros_ofertas": 9.999000099990002e-05, "portabilidade": 0.00019998000199980003, "bonus_nao_recebido": 9.999000099990002e-05, "sem_correspondencia": 0.0012998700129987}, "confidence": 0.7833, "input_tokens": 301, "latency_ms": 170.397840000021} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 0.0024002400240024004, "fidelidade_resgate": 0.8824882488248826, "conta_explicacao": 0.019401940194019408, "conta_segunda_via": 0.002500250025002501, "plano_troca": 0.0024002400240024004, "suporte_configuracao": 0.0028002800280028006, "conta_contestacao": 0.02910291029102911, "plano_consulta": 0.0024002400240024004, "conta_vencimento": 0.002500250025002501, "conta_pagamento_confirmacao": 0.005000500050005002, "atendimento_humano": 0.010001000100010003, "sem_correspondencia": 0.03900390039003901}, "confidence": 0.7669, "input_tokens": 291, "latency_ms": 164.15903699999035} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_configuracao": 0.0005998800239952009, "conta_contestacao": 0.0021995600879824036, "reclamacao_atendimento": 0.4486102779444111, "marketplace_pedido": 0.00629874025194961, "recarga_nao_creditada": 0.015196960607878425, "conta_debito_automatico_digital": 0.002599480103979204, "vas_cancelamento": 0.41041791641671665, "parceiros_ofertas": 0.0005998800239952009, "atendimento_humano": 0.0644871025794841, "fidelidade_resgate": 0.0009998000399920016, "roaming_duvida": 0.0061987602479504095, "conta_vencimento": 0.0007998400319936014, "plano_nova_linha": 0.0005998800239952009, "fidelidade_pontos": 0.0005998800239952009, "internet_problema_conexao": 0.03589282143571286, "sem_correspondencia": 0.003899220155968806}, "confidence": 0.5571, "input_tokens": 301, "latency_ms": 172.5472859999968} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-03-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "suporte_configuracao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"recarga_realizar": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "vas_contratacao": 0.9999850002249971, "suporte_sem_sinal": 9.999850002249971e-07, "marketplace_compra": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 166.90799099995957} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.00010000000000000002, "roaming_duvida": 0.00020000000000000004, "recarga_saldo": 0.00030000000000000003, "conta_vencimento": 0.00010000000000000002, "desconto_retencao": 0.9778000000000001, "plano_nova_linha": 0.0038000000000000004, "internet_consumo": 0.00020000000000000004, "vas_consulta": 0.0025000000000000005, "beneficios_consulta": 0.00030000000000000003, "cancelamento_linha": 0.00010000000000000002, "fidelidade_pontos": 0.00020000000000000004, "negociacao_divida": 0.00010000000000000002, "suporte_sem_sinal": 0.00010000000000000002, "fidelidade_resgate": 0.0008000000000000001, "plano_troca": 0.012500000000000002, "sem_correspondencia": 0.0009000000000000001}, "confidence": 0.9496, "input_tokens": 298, "latency_ms": 166.72362100001692} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 0.00010000920084647787, "conta_explicacao": 1.0000920084647786e-06, "seguranca_fraude": 0.00020001840169295575, "conta_vencimento": 1.0000920084647786e-06, "beneficios_consulta": 1.0000920084647786e-06, "conta_segunda_via": 1.0000920084647786e-06, "reclamacao_atendimento": 0.9995919624605463, "plano_consulta": 1.0000920084647786e-06, "recarga_realizar": 1.0000920084647786e-06, "roaming_duvida": 1.0000920084647786e-06, "internet_pacote_adicional": 1.0000920084647786e-06, "sem_correspondencia": 0.00010000920084647787}, "confidence": 0.9978, "input_tokens": 292, "latency_ms": 162.30115299998715} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "recarga_nao_creditada": 9.99989000120999e-07, "internet_problema_conexao": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "desconto_retencao": 9.99989000120999e-07, "reclamacao_atendimento": 9.99989000120999e-07, "fidelidade_resgate": 9.99989000120999e-07, "bonus_nao_recebido": 0.9999890001209989, "fidelidade_pontos": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 161.87501600001042} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_religacao": 0.0080991900809919, "portabilidade": 0.0046995300469953, "conta_debito_automatico_digital": 0.0031996800319968005, "roaming_duvida": 0.007499250074992501, "conta_vencimento": 0.0020997900209979003, "roaming_pacote": 0.0027997200279972004, "recarga_realizar": 0.001999800019998, "conta_pagamento_confirmacao": 0.001999800019998, "beneficios_consulta": 0.0027997200279972004, "atendimento_humano": 0.04869513048695131, "suporte_sem_sinal": 0.004399560043995601, "reclamacao_atendimento": 0.8206179382061793, "plano_troca": 0.001999800019998, "vas_cancelamento": 0.019198080191980802, "fidelidade_pontos": 0.0026997300269973002, "sem_correspondencia": 0.06719328067193281}, "confidence": 0.7085, "input_tokens": 301, "latency_ms": 189.0363109999953} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 9.999930000489998e-07, "fidelidade_resgate": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "roaming_cobranca": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "reclamacao_atendimento": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 142.63232800004744} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.1354, "vas_cancelamento": 0.0618, "desconto_retencao": 0.008, "sem_correspondencia": 0.7948}, "confidence": 0.521, "input_tokens": 135, "latency_ms": 103.92762899999752} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 1.0002920852889043e-06, "vas_cancelamento": 0.0005001460426444521, "marketplace_pedido": 1.0002920852889043e-06, "atendimento_humano": 0.009002628767600138, "negociacao_divida": 1.0002920852889043e-06, "vas_consulta": 0.00010002920852889043, "internet_consumo": 0.00030008762558667127, "bonus_nao_recebido": 1.0002920852889043e-06, "portabilidade": 0.0004001168341155617, "roaming_pacote": 1.0002920852889043e-06, "plano_nova_linha": 0.9884886386824953, "roaming_cobranca": 1.0002920852889043e-06, "conta_explicacao": 1.0002920852889043e-06, "seguranca_perda_roubo": 0.00020005841705778086, "plano_consulta": 1.0002920852889043e-06, "sem_correspondencia": 0.0010002920852889043}, "confidence": 0.9725, "input_tokens": 293, "latency_ms": 179.002569999966} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "vas_cancelamento": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 200, "latency_ms": 118.32895100002361} +{"id": "g0289-atendimento_humano-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_divida": 0.016196760647870425, "internet_pacote_adicional": 0.032293541291741654, "internet_problema_conexao": 0.5849830033993201, "conta_segunda_via": 0.027294541091781647, "conta_pagamento_confirmacao": 0.002999400119976005, "vas_consulta": 0.007798440311937612, "conta_vencimento": 0.0030993801239752048, "marketplace_pedido": 0.045490901819636075, "suporte_sem_sinal": 0.007598480303939213, "plano_nova_linha": 0.0602879424115177, "suporte_configuracao": 0.02269546090781844, "negociacao_religacao": 0.061887622475504896, "fidelidade_pontos": 0.016296740651869625, "plano_troca": 0.0027994401119776045, "reclamacao_atendimento": 0.003599280143971206, "sem_correspondencia": 0.10467906418716257}, "confidence": 0.4203, "input_tokens": 296, "latency_ms": 166.82056499996634} +{"id": "g0289-atendimento_humano-erros_digitacao-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "recarga_realizar": 9.99989000120999e-07, "internet_pacote_adicional": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "plano_troca": 9.99989000120999e-07, "atendimento_humano": 0.9999890001209989, "roaming_cobranca": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 163.33791099998507} +{"id": "g0289-atendimento_humano-erros_digitacao-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"plano_troca": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "vas_consulta": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "atendimento_humano": 0.9999890001209991, "conta_debito_automatico_digital": 9.999890001209992e-07, "cancelamento_linha": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 161.40564600004836} +{"id": "g0289-atendimento_humano-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.0014000000000000002, "atendimento_humano": 0.9942000000000001, "reclamacao_atendimento": 0.0014000000000000002, "sem_correspondencia": 0.0030000000000000005}, "confidence": 0.9702, "input_tokens": 135, "latency_ms": 93.65618499998618} +{"id": "g0289-atendimento_humano-erros_digitacao-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"suporte_configuracao": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "conta_explicacao": 9.999850002249967e-07, "seguranca_perda_roubo": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "internet_consumo": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "suporte_chip_esim": 9.999850002249967e-07, "beneficios_consulta": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "troca_numero": 9.999850002249967e-07, "plano_troca": 9.999850002249967e-07, "atendimento_humano": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 293, "latency_ms": 166.01372500002753} +{"id": "g0289-atendimento_humano-erros_digitacao-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"beneficios_consulta": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "atendimento_humano": 0.9999890001209989, "roaming_duvida": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "reclamacao_atendimento": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 281, "latency_ms": 158.60156700000516} +{"id": "g0289-atendimento_humano-erros_digitacao-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"fidelidade_pontos": 0.0278, "recarga_nao_creditada": 0.0271, "vas_cancelamento": 0.0276, "beneficios_consulta": 0.0281, "reclamacao_atendimento": 0.0277, "internet_consumo": 0.4758, "seguranca_fraude": 0.1141, "conta_vencimento": 0.0292, "troca_numero": 0.0272, "negociacao_divida": 0.0276, "conta_contestacao": 0.0286, "atendimento_humano": 0.0279, "conta_explicacao": 0.0274, "plano_nova_linha": 0.0299, "cancelamento_linha": 0.0298, "sem_correspondencia": 0.0442}, "confidence": 0.2624, "input_tokens": 292, "latency_ms": 164.5791729999928} +{"id": "g0289-atendimento_humano-erros_digitacao-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_pedido": 1.000290084124396e-06, "bonus_nao_recebido": 0.0001000290084124396, "fidelidade_resgate": 0.001700493143011473, "fidelidade_pontos": 0.0006001740504746376, "conta_pagamento_confirmacao": 1.000290084124396e-06, "conta_explicacao": 1.000290084124396e-06, "conta_segunda_via": 1.000290084124396e-06, "beneficios_consulta": 1.000290084124396e-06, "marketplace_compra": 1.000290084124396e-06, "reclamacao_atendimento": 0.003000870252373188, "conta_vencimento": 1.000290084124396e-06, "atendimento_humano": 0.9936881695691749, "plano_consulta": 1.000290084124396e-06, "internet_pacote_adicional": 1.000290084124396e-06, "plano_troca": 1.000290084124396e-06, "sem_correspondencia": 0.0009002610757119563}, "confidence": 0.9823, "input_tokens": 299, "latency_ms": 169.84476100003576} +{"id": "g0289-atendimento_humano-erros_digitacao-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.3242, "reclamacao_atendimento": 0.0266, "atendimento_humano": 0.2666, "sem_correspondencia": 0.3826}, "confidence": 0.1476, "input_tokens": 143, "latency_ms": 95.70501199999626} +{"id": "g0289-atendimento_humano-erros_digitacao-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "atendimento_humano": 0.999993000049, "reclamacao_atendimento": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "internet_problema_conexao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 221, "latency_ms": 132.8967329999955} +{"id": "g0289-atendimento_humano-erros_digitacao-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"internet_problema_conexao": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "atendimento_humano": 0.9999890001209991, "troca_numero": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 277, "latency_ms": 163.40990499998043} +{"id": "g0289-atendimento_humano-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_realizar": 9.999930000490002e-07, "reclamacao_atendimento": 0.9999930000490003, "parceiros_ofertas": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "beneficios_consulta": 9.999930000490002e-07, "seguranca_perda_roubo": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 240, "latency_ms": 138.29387900000256} +{"id": "g0291-atendimento_humano-emocional-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"fidelidade_resgate": 0.00010001940376433027, "marketplace_pedido": 1.0001940376433027e-06, "conta_explicacao": 1.0001940376433027e-06, "recarga_nao_creditada": 1.0001940376433027e-06, "atendimento_humano": 0.9998939794320097, "reclamacao_atendimento": 1.0001940376433027e-06, "recarga_saldo": 1.0001940376433027e-06, "sem_correspondencia": 1.0001940376433027e-06}, "confidence": 0.9987, "input_tokens": 244, "latency_ms": 139.33997300000556} +{"id": "g0291-atendimento_humano-emocional-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_explicacao": 9.999890001209996e-07, "atendimento_humano": 0.9999890001209996, "recarga_nao_creditada": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "suporte_sem_sinal": 9.999890001209996e-07, "reclamacao_atendimento": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "fidelidade_pontos": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "conta_contestacao": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9999, "input_tokens": 285, "latency_ms": 162.43216100002655} +{"id": "g0291-atendimento_humano-emocional-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9626037396260374, "marketplace_pedido": 0.005699430056994301, "seguranca_perda_roubo": 0.0014998500149985001, "internet_pacote_adicional": 0.0036996300369963007, "bonus_nao_recebido": 0.000999900009999, "reclamacao_atendimento": 0.0025997400259974, "recarga_realizar": 0.0007999200079992001, "sem_correspondencia": 0.022097790220977905}, "confidence": 0.8996, "input_tokens": 236, "latency_ms": 135.5028050000442} +{"id": "g0291-atendimento_humano-emocional-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9997910018809834, "reclamacao_atendimento": 9.999910000809996e-07, "fidelidade_resgate": 9.999910000809996e-07, "seguranca_perda_roubo": 9.999910000809996e-05, "plano_troca": 9.999910000809996e-07, "recarga_nao_creditada": 9.999910000809996e-07, "portabilidade": 9.999910000809996e-05, "conta_pagamento_confirmacao": 9.999910000809996e-07, "marketplace_compra": 9.999910000809996e-07, "negociacao_religacao": 9.999910000809996e-07, "suporte_chip_esim": 9.999910000809996e-07, "sem_correspondencia": 9.999910000809996e-07}, "confidence": 0.9989, "input_tokens": 292, "latency_ms": 162.54496599998447} +{"id": "g0291-atendimento_humano-emocional-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 9.999850002249973e-07, "suporte_sem_sinal": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "suporte_chip_esim": 9.999850002249973e-07, "recarga_nao_creditada": 9.999850002249973e-07, "atendimento_humano": 0.9999850002249974, "negociacao_divida": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "reclamacao_atendimento": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 175.15058399999361} +{"id": "g0291-atendimento_humano-emocional-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"seguranca_perda_roubo": 0.0011001100110011003, "reclamacao_atendimento": 0.0011001100110011003, "atendimento_humano": 0.93999399939994, "cancelamento_linha": 0.0012001200120012002, "bonus_nao_recebido": 0.0011001100110011003, "desconto_retencao": 0.0011001100110011003, "fidelidade_pontos": 0.0011001100110011003, "conta_explicacao": 0.004800480048004801, "conta_debito_automatico_digital": 0.0013001300130013002, "fidelidade_resgate": 0.0023002300230023005, "conta_pagamento_confirmacao": 0.0012001200120012002, "roaming_pacote": 0.0011001100110011003, "recarga_saldo": 0.0012001200120012002, "portabilidade": 0.0019001900190019005, "recarga_nao_creditada": 0.0016001600160016004, "sem_correspondencia": 0.03790379037903791}, "confidence": 0.8836, "input_tokens": 295, "latency_ms": 167.71128499999577} +{"id": "g0291-atendimento_humano-emocional-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"suporte_configuracao": 0.009101820364072817, "beneficios_consulta": 0.0031006201240248053, "reclamacao_atendimento": 0.03270654130826166, "fidelidade_pontos": 0.0019003800760152034, "suporte_chip_esim": 0.00560112022404481, "conta_contestacao": 0.002200440088017604, "cadastro_atualizacao": 0.339867973594719, "conta_debito_automatico_digital": 0.004500900180036008, "troca_numero": 0.0015003000600120027, "internet_problema_conexao": 0.2111422284456892, "vas_cancelamento": 0.003300660132026406, "internet_pacote_adicional": 0.007401480296059214, "plano_nova_linha": 0.0015003000600120027, "internet_consumo": 0.015603120624124828, "atendimento_humano": 0.19643928785757153, "sem_correspondencia": 0.16413282656531308}, "confidence": 0.3858, "input_tokens": 296, "latency_ms": 176.60538299998052} +{"id": "g0291-atendimento_humano-emocional-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 9.999860001959977e-07, "fidelidade_resgate": 0.00029999580005879927, "internet_consumo": 9.999860001959977e-07, "troca_numero": 9.999860001959977e-07, "conta_explicacao": 9.999860001959977e-07, "seguranca_fraude": 9.999860001959977e-07, "suporte_chip_esim": 9.999860001959977e-07, "fidelidade_pontos": 9.999860001959977e-07, "desconto_retencao": 9.999860001959977e-07, "parceiros_ofertas": 9.999860001959977e-07, "atendimento_humano": 0.999686004395939, "conta_vencimento": 9.999860001959977e-07, "reclamacao_atendimento": 9.999860001959977e-07, "recarga_saldo": 9.999860001959977e-07, "conta_segunda_via": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.999, "input_tokens": 295, "latency_ms": 167.40325999995775} +{"id": "g0291-atendimento_humano-emocional-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_compra": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "atendimento_humano": 0.999993000049, "reclamacao_atendimento": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "recarga_realizar": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 229, "latency_ms": 134.84434699995518} +{"id": "g0291-atendimento_humano-emocional-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 82, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.00020002000200020005, "reclamacao_atendimento": 0.0010001000100010003, "atendimento_humano": 0.9974997499749976, "sem_correspondencia": 0.0013001300130013002}, "confidence": 0.9855, "input_tokens": 143, "latency_ms": 95.7948920000149} +{"id": "g0291-atendimento_humano-emocional-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 1.000191036487969e-06, "seguranca_fraude": 1.000191036487969e-06, "recarga_saldo": 1.000191036487969e-06, "atendimento_humano": 0.9996909409697251, "roaming_duvida": 1.000191036487969e-06, "conta_explicacao": 1.000191036487969e-06, "bonus_nao_recebido": 1.000191036487969e-06, "suporte_sem_sinal": 1.000191036487969e-06, "conta_segunda_via": 1.000191036487969e-06, "recarga_nao_creditada": 1.000191036487969e-06, "reclamacao_atendimento": 0.00010001910364879691, "sem_correspondencia": 0.00020003820729759382}, "confidence": 0.9979, "input_tokens": 289, "latency_ms": 165.24644999998372} +{"id": "g0291-atendimento_humano-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_consulta": 0.0027, "marketplace_compra": 0.0042, "suporte_sem_sinal": 0.006, "negociacao_divida": 0.0028, "internet_pacote_adicional": 0.0047, "reclamacao_atendimento": 0.0081, "seguranca_perda_roubo": 0.6984, "cancelamento_linha": 0.0031, "seguranca_fraude": 0.2573, "conta_contestacao": 0.0026, "conta_vencimento": 0.0027, "sem_correspondencia": 0.0074}, "confidence": 0.6635, "input_tokens": 287, "latency_ms": 165.2164430000198} +{"id": "g0293-atendimento_humano-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0025000000000000005, "conta_segunda_via": 0.003000000000000001, "parceiros_ofertas": 0.0028000000000000004, "fidelidade_resgate": 0.029600000000000008, "atendimento_humano": 0.29710000000000003, "recarga_realizar": 0.007800000000000001, "plano_nova_linha": 0.014100000000000003, "cadastro_atualizacao": 0.006100000000000002, "reclamacao_atendimento": 0.18610000000000002, "recarga_saldo": 0.005200000000000001, "marketplace_pedido": 0.011600000000000001, "sem_correspondencia": 0.4341000000000001}, "confidence": 0.4379, "input_tokens": 288, "latency_ms": 162.56261000000904} +{"id": "g0293-atendimento_humano-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.0025999974000026, "portabilidade": 0.023799976200023804, "atendimento_humano": 0.8166991833008167, "bonus_nao_recebido": 9.999990000010002e-05, "seguranca_perda_roubo": 0.0005999994000006, "negociacao_divida": 0.0002999997000003, "internet_consumo": 0.0005999994000006, "suporte_sem_sinal": 9.99999000001e-07, "troca_numero": 0.1484998515001485, "suporte_chip_esim": 9.999990000010002e-05, "reclamacao_atendimento": 0.00019999980000020003, "sem_correspondencia": 0.0064999935000065005}, "confidence": 0.7583, "input_tokens": 282, "latency_ms": 160.1926840000374} +{"id": "g0293-atendimento_humano-indireto_multiplo-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 106, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"bonus_nao_recebido": 0.0007, "internet_problema_conexao": 0.0002, "marketplace_compra": 0.0008, "negociacao_divida": 0.0001, "vas_cancelamento": 0.0001, "marketplace_pedido": 0.0002, "reclamacao_atendimento": 0.0001, "atendimento_humano": 0.9766, "plano_consulta": 0.0203, "conta_contestacao": 0.0001, "recarga_realizar": 0.0001, "sem_correspondencia": 0.0007}, "confidence": 0.9494, "input_tokens": 292, "latency_ms": 163.0699629999981} +{"id": "g0293-atendimento_humano-indireto_multiplo-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_pacote": 0.9983001699830016, "atendimento_humano": 0.0013998600139986002, "reclamacao_atendimento": 9.999000099990002e-05, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9906, "input_tokens": 138, "latency_ms": 91.98851299998978} +{"id": "g0293-atendimento_humano-indireto_multiplo-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_pagamento_confirmacao": 0.0001, "reclamacao_atendimento": 0.0031, "atendimento_humano": 0.9835, "sem_correspondencia": 0.0133}, "confidence": 0.9332, "input_tokens": 151, "latency_ms": 99.08101499996746} +{"id": "g0293-atendimento_humano-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 0.000599880023995201, "conta_pagamento_confirmacao": 0.00019996000799840037, "cadastro_atualizacao": 0.00019996000799840037, "conta_explicacao": 0.00019996000799840037, "plano_consulta": 0.00019996000799840037, "parceiros_ofertas": 0.00019996000799840037, "atendimento_humano": 0.9906018796240754, "reclamacao_atendimento": 0.0008998200359928016, "vas_consulta": 0.00019996000799840037, "recarga_realizar": 0.00019996000799840037, "troca_numero": 0.00019996000799840037, "internet_problema_conexao": 0.0024995000999800047, "seguranca_fraude": 0.0022995400919816043, "conta_debito_automatico_digital": 0.0002999400119976005, "roaming_cobranca": 0.00039992001599680073, "sem_correspondencia": 0.0007998400319936015}, "confidence": 0.974, "input_tokens": 293, "latency_ms": 168.7380609999991} +{"id": "g0293-atendimento_humano-indireto_multiplo-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"suporte_configuracao": 1.000090008100729e-06, "internet_consumo": 0.22822053984858637, "cancelamento_linha": 1.000090008100729e-06, "roaming_pacote": 1.000090008100729e-06, "suporte_sem_sinal": 0.00010000900081007291, "reclamacao_atendimento": 0.0007000630056705104, "seguranca_perda_roubo": 1.000090008100729e-06, "conta_explicacao": 0.0003000270024302187, "conta_segunda_via": 1.000090008100729e-06, "bonus_nao_recebido": 1.000090008100729e-06, "parceiros_ofertas": 1.000090008100729e-06, "fidelidade_resgate": 1.000090008100729e-06, "atendimento_humano": 0.7704693422408017, "vas_contratacao": 0.00020001800162014583, "conta_debito_automatico_digital": 1.000090008100729e-06, "sem_correspondencia": 1.000090008100729e-06}, "confidence": 0.8019, "input_tokens": 297, "latency_ms": 168.45146899999008} +{"id": "g0293-atendimento_humano-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.0034003400340034003, "reclamacao_atendimento": 0.36093609360936096, "atendimento_humano": 0.5861586158615861, "sem_correspondencia": 0.049504950495049514}, "confidence": 0.3873, "input_tokens": 144, "latency_ms": 93.73569699999962} +{"id": "g0293-atendimento_humano-indireto_multiplo-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["troca_numero"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "atendimento_humano": 0.9999850002249971, "marketplace_compra": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 167.17266300003075} +{"id": "g0293-atendimento_humano-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.8057611522304461, "internet_consumo": 0.05531106221244249, "seguranca_perda_roubo": 0.015503100620124024, "roaming_duvida": 0.006901380276055211, "seguranca_fraude": 0.03090618123624725, "reclamacao_atendimento": 0.0016003200640128026, "negociacao_divida": 0.0005001000200040008, "troca_numero": 0.004200840168033606, "recarga_saldo": 0.010102020404080815, "parceiros_ofertas": 0.0007001400280056011, "portabilidade": 0.015303060612122424, "plano_consulta": 0.008301660332066413, "bonus_nao_recebido": 0.027605521104220845, "plano_nova_linha": 0.005801160232046409, "suporte_sem_sinal": 0.0006001200240048009, "sem_correspondencia": 0.010902180436087218}, "confidence": 0.6696, "input_tokens": 292, "latency_ms": 164.00967499998842} +{"id": "g0293-atendimento_humano-indireto_multiplo-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9990990009009991, "vas_cancelamento": 9.99999000001e-07, "reclamacao_atendimento": 9.999990000010002e-05, "sem_correspondencia": 0.0007999992000008001}, "confidence": 0.9946, "input_tokens": 146, "latency_ms": 95.41158600001154} +{"id": "g0293-atendimento_humano-indireto_multiplo-11-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"troca_numero": 9.99994000036e-07, "atendimento_humano": 0.0007999952000288001, "conta_debito_automatico_digital": 9.99994000036e-07, "reclamacao_atendimento": 9.99994000036e-07, "fidelidade_resgate": 0.9991940048359712, "roaming_pacote": 9.99994000036e-07, "suporte_sem_sinal": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9968, "input_tokens": 228, "latency_ms": 132.65945299997384} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"cancelamento_linha": 0.005300000000000001, "cadastro_atualizacao": 0.0030000000000000005, "conta_vencimento": 0.0030000000000000005, "vas_cancelamento": 0.23060000000000003, "plano_consulta": 0.005400000000000001, "internet_problema_conexao": 0.49300000000000005, "troca_numero": 0.0029000000000000002, "vas_consulta": 0.012300000000000002, "roaming_pacote": 0.004300000000000001, "negociacao_religacao": 0.005100000000000001, "recarga_nao_creditada": 0.0032000000000000006, "sem_correspondencia": 0.23190000000000002}, "confidence": 0.4943, "input_tokens": 263, "latency_ms": 157.27409900000566} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 9.99996000016e-07, "suporte_sem_sinal": 0.00019999920000320003, "desconto_retencao": 0.34929860280558883, "roaming_cobranca": 0.00019999920000320003, "fidelidade_resgate": 0.001999992000032, "negociacao_divida": 9.99996000016e-07, "roaming_duvida": 9.99996000016e-07, "suporte_chip_esim": 0.000499998000008, "negociacao_religacao": 0.00039999840000640006, "cancelamento_linha": 9.99996000016e-07, "recarga_nao_creditada": 0.0100999596001616, "sem_correspondencia": 0.6372974508101968}, "confidence": 0.7084, "input_tokens": 278, "latency_ms": 157.92910199996868} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.00020002000200020003, "vas_cancelamento": 0.0009000900090009, "cancelamento_linha": 0.0003000300030003, "parceiros_ofertas": 0.00020002000200020003, "reclamacao_atendimento": 0.0003000300030003, "recarga_realizar": 0.00020002000200020003, "troca_numero": 0.00020002000200020003, "desconto_retencao": 0.00020002000200020003, "conta_vencimento": 0.00020002000200020003, "plano_nova_linha": 0.00020002000200020003, "vas_contratacao": 0.00020002000200020003, "sem_correspondencia": 0.9968996899689969}, "confidence": 0.9884, "input_tokens": 270, "latency_ms": 153.23938699998507} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"vas_cancelamento": 0.007699230076992303, "recarga_realizar": 0.0002999700029997001, "recarga_nao_creditada": 0.0016998300169983004, "conta_contestacao": 0.0009999000099990003, "conta_segunda_via": 0.6073392660733928, "plano_consulta": 0.0016998300169983004, "recarga_saldo": 0.002199780021997801, "conta_explicacao": 0.04099590040995901, "seguranca_perda_roubo": 0.00039996000399960017, "atendimento_humano": 0.0002999700029997001, "roaming_pacote": 0.0002999700029997001, "conta_pagamento_confirmacao": 0.0002999700029997001, "negociacao_religacao": 0.0004999500049995001, "suporte_sem_sinal": 0.0011998800119988003, "conta_debito_automatico_digital": 0.0002999700029997001, "sem_correspondencia": 0.3337666233376663}, "confidence": 0.6731, "input_tokens": 286, "latency_ms": 162.3171939999679} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.0418958104189581, "beneficios_consulta": 0.0011998800119988001, "suporte_chip_esim": 0.010998900109989001, "internet_problema_conexao": 0.6731326867313269, "recarga_saldo": 0.0027997200279972004, "suporte_configuracao": 0.0080991900809919, "reclamacao_atendimento": 0.0053994600539946005, "sem_correspondencia": 0.25647435256474355}, "confidence": 0.5723, "input_tokens": 220, "latency_ms": 127.22765099999833} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0037999962000038003, "seguranca_perda_roubo": 0.0008999991000009001, "atendimento_humano": 9.99999000001e-07, "sem_correspondencia": 0.9952990047009953}, "confidence": 0.9768, "input_tokens": 129, "latency_ms": 90.31810400000495} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0017, "recarga_realizar": 0.0263, "fidelidade_pontos": 0.0016, "sem_correspondencia": 0.9704}, "confidence": 0.8947, "input_tokens": 131, "latency_ms": 89.45561800004498} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.001000100010001, "plano_consulta": 0.24972497249724973, "marketplace_pedido": 0.0353035303530353, "marketplace_compra": 0.0332033203320332, "recarga_realizar": 0.0652065206520652, "vas_contratacao": 0.0187018701870187, "vas_cancelamento": 0.013601360136013601, "sem_correspondencia": 0.5832583258325833}, "confidence": 0.4181, "input_tokens": 218, "latency_ms": 126.95899999999938} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"cancelamento_linha": 9.999980000039998e-07, "conta_explicacao": 0.0020999958000083997, "suporte_configuracao": 0.9857980284039431, "internet_consumo": 0.0001999996000008, "fidelidade_pontos": 0.0015999968000064, "plano_troca": 0.0001999996000008, "conta_vencimento": 9.999980000039998e-07, "sem_correspondencia": 0.010099979800040399}, "confidence": 0.9578, "input_tokens": 216, "latency_ms": 127.71087600003739} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0007, "seguranca_perda_roubo": 0.001, "fidelidade_resgate": 0.0008, "conta_segunda_via": 0.0007, "roaming_cobranca": 0.0019, "plano_troca": 0.0006, "suporte_chip_esim": 0.0007, "sem_correspondencia": 0.9936}, "confidence": 0.9758, "input_tokens": 233, "latency_ms": 142.22272999995766} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0216, "bonus_nao_recebido": 0.0763, "recarga_realizar": 0.0797, "sem_correspondencia": 0.8224}, "confidence": 0.5372, "input_tokens": 141, "latency_ms": 94.22164900001917} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.010301030103010301, "plano_nova_linha": 0.0026002600260026003, "internet_problema_conexao": 0.0006000600060006, "sem_correspondencia": 0.9864986498649866}, "confidence": 0.9416, "input_tokens": 135, "latency_ms": 92.48618600003056} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"fidelidade_resgate": 0.0013003810116364093, "marketplace_pedido": 0.8278425578694556, "conta_pagamento_confirmacao": 1.0002930858741609e-06, "roaming_duvida": 1.0002930858741609e-06, "beneficios_consulta": 0.0001000293085874161, "cancelamento_linha": 0.0001000293085874161, "conta_debito_automatico_digital": 1.0002930858741609e-06, "vas_cancelamento": 0.0011003223944615773, "roaming_cobranca": 1.0002930858741609e-06, "parceiros_ofertas": 0.11313314801236761, "cadastro_atualizacao": 1.0002930858741609e-06, "vas_contratacao": 1.0002930858741609e-06, "reclamacao_atendimento": 1.0002930858741609e-06, "conta_segunda_via": 0.00030008792576224826, "recarga_nao_creditada": 0.053415650785680203, "sem_correspondencia": 0.0027007913318602347}, "confidence": 0.7842, "input_tokens": 290, "latency_ms": 164.78608699998176} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 1.0000900081007289e-06, "plano_troca": 1.0000900081007289e-06, "troca_numero": 1.0000900081007289e-06, "desconto_retencao": 1.0000900081007289e-06, "seguranca_fraude": 1.0000900081007289e-06, "recarga_realizar": 1.0000900081007289e-06, "atendimento_humano": 1.0000900081007289e-06, "vas_cancelamento": 0.0001000090008100729, "parceiros_ofertas": 0.9998899900991088, "roaming_duvida": 1.0000900081007289e-06, "conta_pagamento_confirmacao": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9992, "input_tokens": 268, "latency_ms": 152.39776999999322} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0007999200079992001, "atendimento_humano": 0.0008999100089991, "beneficios_consulta": 0.0008999100089991, "recarga_saldo": 0.0008999100089991, "fidelidade_pontos": 0.004199580041995801, "bonus_nao_recebido": 0.0008999100089991, "plano_consulta": 0.007599240075992401, "portabilidade": 0.0013998600139986002, "conta_debito_automatico_digital": 0.0010998900109989002, "parceiros_ofertas": 0.0007999200079992001, "roaming_pacote": 0.008399160083991601, "suporte_configuracao": 0.13378662133786623, "conta_pagamento_confirmacao": 0.0005999400059994001, "desconto_retencao": 0.0005999400059994001, "negociacao_divida": 0.0005999400059994001, "sem_correspondencia": 0.8365163483651635}, "confidence": 0.7892, "input_tokens": 294, "latency_ms": 167.41084500000625} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.008498300339932015, "recarga_realizar": 0.007598480303939213, "conta_vencimento": 0.006998600279944011, "internet_problema_conexao": 0.3048390321935613, "fidelidade_pontos": 0.053089382123575286, "negociacao_divida": 0.005798840231953609, "roaming_cobranca": 0.011597680463907217, "portabilidade": 0.04989002199560088, "vas_contratacao": 0.04629074185162967, "cadastro_atualizacao": 0.028594281143771248, "roaming_duvida": 0.010797840431913617, "cancelamento_linha": 0.10387922415516898, "atendimento_humano": 0.059288142371525694, "suporte_configuracao": 0.022395520895820836, "suporte_sem_sinal": 0.013197360527894421, "sem_correspondencia": 0.26724655068986203}, "confidence": 0.26, "input_tokens": 293, "latency_ms": 167.7141010000014} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"roaming_duvida": 0.14190000000000003, "desconto_retencao": 0.0007000000000000001, "fidelidade_resgate": 0.006900000000000001, "bonus_nao_recebido": 0.00030000000000000003, "negociacao_religacao": 0.06820000000000001, "recarga_realizar": 0.3919000000000001, "suporte_sem_sinal": 0.0019000000000000002, "seguranca_perda_roubo": 0.0005000000000000001, "recarga_nao_creditada": 0.0004000000000000001, "vas_consulta": 0.0006000000000000001, "vas_contratacao": 0.00030000000000000003, "fidelidade_pontos": 0.0006000000000000001, "suporte_chip_esim": 0.00030000000000000003, "conta_segunda_via": 0.00030000000000000003, "plano_troca": 0.00030000000000000003, "sem_correspondencia": 0.3849000000000001}, "confidence": 0.5406, "input_tokens": 287, "latency_ms": 163.37287699997205} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 0.0252, "bonus_nao_recebido": 0.6453, "suporte_sem_sinal": 0.1422, "sem_correspondencia": 0.1873}, "confidence": 0.3028, "input_tokens": 139, "latency_ms": 96.21447799997895} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.5562443755624438, "bonus_nao_recebido": 0.012698730126987301, "negociacao_divida": 0.0008999100089991, "recarga_saldo": 0.006699330066993301, "reclamacao_atendimento": 0.146985301469853, "internet_pacote_adicional": 0.0010998900109989002, "conta_debito_automatico_digital": 0.0008999100089991, "parceiros_ofertas": 0.0024997500249975004, "suporte_chip_esim": 0.0007999200079992001, "negociacao_religacao": 0.0021997800219978004, "recarga_realizar": 0.20417958204179582, "sem_correspondencia": 0.0647935206479352}, "confidence": 0.496, "input_tokens": 283, "latency_ms": 179.01963199994952} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_explicacao": 0.0103989601039896, "vas_contratacao": 0.050294970502949704, "conta_segunda_via": 0.005499450054994501, "conta_vencimento": 0.0010998900109989002, "marketplace_pedido": 0.037896210378962104, "suporte_configuracao": 0.5031496850314968, "plano_troca": 0.0012998700129987, "sem_correspondencia": 0.3903609639036097}, "confidence": 0.4811, "input_tokens": 228, "latency_ms": 149.99562299999525} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.00029997000299970003, "vas_contratacao": 0.0006999300069993001, "conta_pagamento_confirmacao": 0.00029997000299970003, "fidelidade_pontos": 0.00029997000299970003, "negociacao_divida": 0.00029997000299970003, "roaming_cobranca": 0.0004999500049995, "plano_consulta": 0.0004999500049995, "sem_correspondencia": 0.9971002899710029}, "confidence": 0.9882, "input_tokens": 229, "latency_ms": 152.04859800002168} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0104, "conta_debito_automatico_digital": 0.0105, "negociacao_religacao": 0.2116, "roaming_cobranca": 0.0482, "internet_consumo": 0.0235, "conta_pagamento_confirmacao": 0.0105, "plano_consulta": 0.0196, "sem_correspondencia": 0.6657}, "confidence": 0.4931, "input_tokens": 223, "latency_ms": 150.4675379999867} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"negociacao_divida": 9.999970000090002e-07, "vas_contratacao": 0.9999970000090003, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 128, "latency_ms": 96.63443400000915} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 9.999940000359997e-07, "vas_consulta": 9.999940000359997e-07, "marketplace_compra": 9.999940000359999e-05, "beneficios_consulta": 9.999940000359997e-07, "suporte_chip_esim": 9.999940000359997e-07, "troca_numero": 0.9998940006359962, "vas_cancelamento": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9993, "input_tokens": 217, "latency_ms": 149.42661399999224} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9844015598440157, "roaming_cobranca": 0.0026997300269973002, "cadastro_atualizacao": 0.0006999300069993001, "seguranca_perda_roubo": 9.999000099990002e-05, "conta_vencimento": 9.999000099990002e-05, "vas_consulta": 0.00019998000199980003, "troca_numero": 0.00029997000299970003, "roaming_pacote": 9.999000099990002e-05, "vas_contratacao": 0.00019998000199980003, "recarga_realizar": 0.0007999200079992001, "plano_nova_linha": 0.0015998400159984002, "suporte_chip_esim": 0.0005999400059994001, "fidelidade_resgate": 9.999000099990002e-05, "atendimento_humano": 9.999000099990002e-05, "recarga_saldo": 0.00019998000199980003, "sem_correspondencia": 0.0077992200779922}, "confidence": 0.9618, "input_tokens": 301, "latency_ms": 197.88055600002963} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0062, "internet_problema_conexao": 0.0564, "beneficios_consulta": 0.0058, "sem_correspondencia": 0.9316}, "confidence": 0.791, "input_tokens": 143, "latency_ms": 108.64827099999275} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 0.0007000000000000001, "plano_consulta": 0.0013000000000000002, "conta_contestacao": 0.0011000000000000003, "internet_pacote_adicional": 0.04020000000000001, "recarga_saldo": 0.0016000000000000003, "internet_problema_conexao": 0.6649000000000002, "suporte_sem_sinal": 0.0019000000000000002, "suporte_chip_esim": 0.006000000000000001, "portabilidade": 0.014200000000000003, "parceiros_ofertas": 0.00020000000000000004, "roaming_pacote": 0.00020000000000000004, "desconto_retencao": 0.00010000000000000002, "atendimento_humano": 0.00020000000000000004, "internet_consumo": 0.25020000000000003, "conta_debito_automatico_digital": 0.0012000000000000001, "sem_correspondencia": 0.016000000000000004}, "confidence": 0.653, "input_tokens": 300, "latency_ms": 176.99941199998648} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.0103, "recarga_nao_creditada": 0.0318, "conta_explicacao": 0.0318, "sem_correspondencia": 0.9261}, "confidence": 0.7564, "input_tokens": 152, "latency_ms": 97.75493000000779} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 0.0021000000000000003, "suporte_configuracao": 0.20700000000000002, "fidelidade_pontos": 0.0023000000000000004, "atendimento_humano": 0.46620000000000006, "marketplace_pedido": 0.005400000000000001, "internet_problema_conexao": 0.014000000000000002, "troca_numero": 0.025600000000000005, "sem_correspondencia": 0.27740000000000004}, "confidence": 0.4008, "input_tokens": 215, "latency_ms": 130.62932200000432} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.1854, "bonus_nao_recebido": 0.001, "vas_consulta": 0.0061, "marketplace_compra": 0.0066, "seguranca_fraude": 0.0163, "internet_consumo": 0.0042, "suporte_chip_esim": 0.0032, "portabilidade": 0.0046, "fidelidade_resgate": 0.0895, "reclamacao_atendimento": 0.002, "roaming_pacote": 0.0025, "desconto_retencao": 0.0004, "cancelamento_linha": 0.004, "conta_debito_automatico_digital": 0.0017, "plano_troca": 0.0051, "sem_correspondencia": 0.6674}, "confidence": 0.6059, "input_tokens": 298, "latency_ms": 171.0153320000245} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0086, "internet_problema_conexao": 0.1267, "vas_cancelamento": 0.0682, "cancelamento_linha": 0.0786, "vas_contratacao": 0.003, "vas_consulta": 0.0346, "suporte_configuracao": 0.006, "sem_correspondencia": 0.6743}, "confidence": 0.4633, "input_tokens": 220, "latency_ms": 128.62751500000513} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.049595040495950406, "internet_problema_conexao": 0.39606039396060394, "fidelidade_resgate": 0.1070892910708929, "sem_correspondencia": 0.4472552744725527}, "confidence": 0.1958, "input_tokens": 148, "latency_ms": 96.39885900003264} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_consulta": 0.007699230076992303, "vas_cancelamento": 0.22777722227777228, "atendimento_humano": 0.0019998000199980006, "roaming_pacote": 0.0009999000099990003, "conta_contestacao": 0.0013998600139986004, "suporte_sem_sinal": 0.6946305369463055, "plano_consulta": 0.0007999200079992003, "suporte_chip_esim": 0.009399060093990604, "fidelidade_resgate": 0.002499750024997501, "recarga_nao_creditada": 0.024097590240975908, "recarga_realizar": 0.0004999500049995001, "negociacao_divida": 0.0004999500049995001, "recarga_saldo": 0.0004999500049995001, "seguranca_fraude": 0.0014998500149985005, "desconto_retencao": 0.0004999500049995001, "sem_correspondencia": 0.025197480251974807}, "confidence": 0.6657, "input_tokens": 295, "latency_ms": 168.05348399998365} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"conta_pagamento_confirmacao": 0.003599280143971206, "bonus_nao_recebido": 0.0004999000199960008, "conta_vencimento": 0.0009998000399920016, "fidelidade_resgate": 0.0004999000199960008, "atendimento_humano": 0.0004999000199960008, "plano_troca": 0.005898820235952809, "conta_contestacao": 0.0005998800239952009, "beneficios_consulta": 0.007098580283943212, "conta_explicacao": 0.0004999000199960008, "internet_consumo": 0.0008998200359928015, "cancelamento_linha": 0.0004999000199960008, "suporte_configuracao": 0.8612277544491103, "internet_pacote_adicional": 0.11177764447110577, "seguranca_perda_roubo": 0.0010997800439912018, "seguranca_fraude": 0.0020995800839832034, "sem_correspondencia": 0.0021995600879824036}, "confidence": 0.8093, "input_tokens": 297, "latency_ms": 167.31095500000492} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.00029997000299970003, "atendimento_humano": 0.004399560043995601, "suporte_sem_sinal": 0.1524847515248475, "reclamacao_atendimento": 0.00029997000299970003, "conta_debito_automatico_digital": 0.0006999300069993001, "beneficios_consulta": 0.0006999300069993001, "vas_consulta": 0.0007999200079992001, "sem_correspondencia": 0.8403159684031597}, "confidence": 0.7706, "input_tokens": 224, "latency_ms": 130.26570199997423} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.8936000000000001, "recarga_realizar": 0.0007000000000000001, "conta_contestacao": 0.00010000000000000002, "cadastro_atualizacao": 0.00020000000000000004, "conta_pagamento_confirmacao": 0.00010000000000000002, "suporte_chip_esim": 0.0014000000000000002, "marketplace_compra": 0.028000000000000004, "troca_numero": 0.00010000000000000002, "internet_pacote_adicional": 0.00010000000000000002, "plano_consulta": 0.00010000000000000002, "bonus_nao_recebido": 0.00010000000000000002, "sem_correspondencia": 0.07550000000000001}, "confidence": 0.8322, "input_tokens": 289, "latency_ms": 161.91871700004867} +{"id": "g0298-oos_fora_do_dominio-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.0025997400259974005, "parceiros_ofertas": 0.0014998500149985005, "desconto_retencao": 0.0014998500149985005, "seguranca_fraude": 0.0008999100089991003, "seguranca_perda_roubo": 0.0004999500049995001, "negociacao_divida": 0.00019998000199980009, "internet_consumo": 0.005799420057994202, "conta_explicacao": 0.0016998300169983004, "vas_cancelamento": 0.9443055694430559, "roaming_duvida": 0.0004999500049995001, "conta_pagamento_confirmacao": 9.999000099990004e-05, "marketplace_compra": 0.03339666033396661, "beneficios_consulta": 0.00019998000199980009, "conta_debito_automatico_digital": 0.00039996000399960017, "troca_numero": 0.00039996000399960017, "sem_correspondencia": 0.005999400059994002}, "confidence": 0.8925, "input_tokens": 289, "latency_ms": 164.9296180000306} +{"id": "g0298-oos_fora_do_dominio-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.019, "suporte_configuracao": 0.2975, "conta_vencimento": 0.0143, "sem_correspondencia": 0.6692}, "confidence": 0.4477, "input_tokens": 141, "latency_ms": 94.1733269999645} +{"id": "g0298-oos_fora_do_dominio-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0465046504650465, "recarga_nao_creditada": 0.06060606060606061, "recarga_realizar": 0.008000800080008, "internet_pacote_adicional": 0.0047004700470047005, "marketplace_pedido": 0.0029002900290029, "fidelidade_resgate": 0.0026002600260026003, "roaming_pacote": 0.0025002500250025004, "conta_contestacao": 0.0038003800380038005, "plano_nova_linha": 0.0026002600260026003, "internet_problema_conexao": 0.04970497049704971, "atendimento_humano": 0.0026002600260026003, "sem_correspondencia": 0.8134813481348134}, "confidence": 0.6808, "input_tokens": 277, "latency_ms": 158.7437960000102} +{"id": "g0298-oos_fora_do_dominio-emocional-4-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_pacote": 0.004100410041004101, "portabilidade": 0.004000400040004, "reclamacao_atendimento": 0.7553755375537553, "conta_pagamento_confirmacao": 0.004000400040004, "marketplace_compra": 0.004300430043004301, "conta_contestacao": 0.0096009600960096, "vas_cancelamento": 0.2128212821282128, "sem_correspondencia": 0.0058005800580058}, "confidence": 0.6605, "input_tokens": 230, "latency_ms": 135.36672899999758} +{"id": "g0298-oos_fora_do_dominio-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.00020002000200020005, "parceiros_ofertas": 0.00020002000200020005, "conta_debito_automatico_digital": 0.00020002000200020005, "conta_pagamento_confirmacao": 0.00010001000100010003, "negociacao_religacao": 0.0012001200120012002, "reclamacao_atendimento": 0.0004000400040004001, "cadastro_atualizacao": 0.00020002000200020005, "sem_correspondencia": 0.9974997499749976}, "confidence": 0.9891, "input_tokens": 232, "latency_ms": 132.9521480000153} +{"id": "g0298-oos_fora_do_dominio-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0312031203120312, "conta_pagamento_confirmacao": 0.0039003900390039, "suporte_sem_sinal": 0.018101810181018103, "sem_correspondencia": 0.9467946794679468}, "confidence": 0.8163, "input_tokens": 157, "latency_ms": 101.95277200000419} +{"id": "g0298-oos_fora_do_dominio-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.8715871587158714, "recarga_nao_creditada": 0.0034003400340033994, "reclamacao_atendimento": 0.04000400040003999, "cancelamento_linha": 0.008900890089008899, "negociacao_religacao": 0.0082008200820082, "roaming_pacote": 0.0006000600060005999, "roaming_cobranca": 0.0013001300130012997, "vas_consulta": 0.0238023802380238, "conta_explicacao": 0.0041004100410041, "internet_problema_conexao": 0.0027002700270027, "negociacao_divida": 0.0006000600060005999, "sem_correspondencia": 0.03480348034803479}, "confidence": 0.7539, "input_tokens": 289, "latency_ms": 163.04477399995676} +{"id": "g0298-oos_fora_do_dominio-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.36662667466506693, "suporte_configuracao": 0.008698260347930411, "marketplace_compra": 0.020995800839832032, "marketplace_pedido": 0.06338732253549288, "seguranca_perda_roubo": 0.1341731653669266, "recarga_nao_creditada": 0.06838632273545289, "cancelamento_linha": 0.08788242351529693, "conta_segunda_via": 0.006798640271945609, "cadastro_atualizacao": 0.007698460307938411, "plano_consulta": 0.010297940411917615, "portabilidade": 0.03509298140371925, "conta_pagamento_confirmacao": 0.006498700259948009, "plano_nova_linha": 0.009098180363927214, "vas_consulta": 0.009598080383923213, "bonus_nao_recebido": 0.006798640271945609, "sem_correspondencia": 0.1579684063187362}, "confidence": 0.274, "input_tokens": 295, "latency_ms": 170.45655100002932} +{"id": "g0298-oos_fora_do_dominio-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.5948405159484053, "conta_contestacao": 0.0011998800119988003, "troca_numero": 0.017998200179982004, "reclamacao_atendimento": 0.0004999500049995001, "bonus_nao_recebido": 0.0005999400059994002, "desconto_retencao": 0.0007999200079992003, "recarga_nao_creditada": 0.0014998500149985005, "atendimento_humano": 0.0005999400059994002, "conta_vencimento": 0.0004999500049995001, "suporte_configuracao": 0.017098290170982907, "vas_consulta": 0.02769723027697231, "vas_contratacao": 0.0004999500049995001, "roaming_cobranca": 0.0006999300069993002, "vas_cancelamento": 0.0006999300069993002, "plano_troca": 0.0004999500049995001, "sem_correspondencia": 0.3342665733426658}, "confidence": 0.6489, "input_tokens": 282, "latency_ms": 160.63307999996823} +{"id": "g0298-oos_fora_do_dominio-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.0185, "vas_consulta": 0.0302, "roaming_duvida": 0.0041, "roaming_cobranca": 0.003, "cadastro_atualizacao": 0.0019, "conta_pagamento_confirmacao": 0.0012, "plano_nova_linha": 0.6921, "suporte_chip_esim": 0.0369, "portabilidade": 0.0038, "roaming_pacote": 0.0057, "reclamacao_atendimento": 0.0485, "sem_correspondencia": 0.1541}, "confidence": 0.5568, "input_tokens": 283, "latency_ms": 162.68026300002703} +{"id": "g0298-oos_fora_do_dominio-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"beneficios_consulta": 0.0028, "conta_contestacao": 0.9842, "bonus_nao_recebido": 0.0038, "sem_correspondencia": 0.0092}, "confidence": 0.9305, "input_tokens": 145, "latency_ms": 94.75575200002595} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9829916833782587, "conta_debito_automatico_digital": 0.0005000975190162082, "portabilidade": 0.001600312060851866, "fidelidade_resgate": 0.001100214541835658, "plano_troca": 1.0001950380324161e-06, "parceiros_ofertas": 0.00020003900760648326, "roaming_pacote": 1.0001950380324161e-06, "conta_segunda_via": 1.0001950380324161e-06, "suporte_configuracao": 0.0068013262586204305, "marketplace_pedido": 0.00020003900760648326, "marketplace_compra": 0.0005000975190162082, "plano_consulta": 0.00020003900760648326, "plano_nova_linha": 1.0001950380324161e-06, "roaming_cobranca": 0.00010001950380324163, "vas_contratacao": 1.0001950380324161e-06, "sem_correspondencia": 0.005801131220588014}, "confidence": 0.9588, "input_tokens": 290, "latency_ms": 162.3304580000422} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.1022, "recarga_realizar": 0.097, "recarga_saldo": 0.1074, "sem_correspondencia": 0.6934}, "confidence": 0.3126, "input_tokens": 136, "latency_ms": 90.187396000033} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0139, "vas_cancelamento": 0.0144, "cancelamento_linha": 0.0136, "sem_correspondencia": 0.9581}, "confidence": 0.8413, "input_tokens": 133, "latency_ms": 93.15654900001391} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9756975697569755, "desconto_retencao": 0.0016001600160015998, "conta_explicacao": 0.0007000700070006999, "roaming_pacote": 0.0007000700070006999, "plano_consulta": 0.0009000900090008998, "internet_consumo": 0.0036003600360035993, "roaming_cobranca": 0.0014001400140013999, "marketplace_pedido": 0.0018001800180017997, "negociacao_religacao": 0.0009000900090008998, "fidelidade_resgate": 0.0010001000100009999, "conta_segunda_via": 0.0007000700070006999, "sem_correspondencia": 0.011001100110010998}, "confidence": 0.9355, "input_tokens": 278, "latency_ms": 159.5586619999949} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_chip_esim": 0.0036, "atendimento_humano": 0.1145, "internet_problema_conexao": 0.3288, "roaming_cobranca": 0.0038, "recarga_realizar": 0.0032, "fidelidade_pontos": 0.0088, "parceiros_ofertas": 0.2646, "internet_consumo": 0.0381, "cadastro_atualizacao": 0.0089, "negociacao_divida": 0.0113, "seguranca_perda_roubo": 0.0048, "sem_correspondencia": 0.2096}, "confidence": 0.3411, "input_tokens": 274, "latency_ms": 155.01890100000537} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"bonus_nao_recebido": 0.10368963103689631, "recarga_saldo": 9.999000099990002e-05, "conta_vencimento": 9.999000099990002e-05, "marketplace_pedido": 0.006999300069993001, "negociacao_divida": 9.999000099990002e-05, "fidelidade_pontos": 0.015398460153984602, "plano_consulta": 0.00019998000199980003, "plano_troca": 9.999000099990002e-05, "plano_nova_linha": 9.999000099990002e-05, "conta_contestacao": 0.7872212778722127, "internet_consumo": 0.0005999400059994001, "beneficios_consulta": 0.0010998900109989002, "suporte_chip_esim": 9.999000099990002e-05, "conta_explicacao": 0.0807919208079192, "troca_numero": 9.999000099990002e-05, "sem_correspondencia": 0.0032996700329967}, "confidence": 0.7243, "input_tokens": 287, "latency_ms": 164.97424400000682} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9155084491550844, "marketplace_compra": 0.00019998000199980003, "recarga_nao_creditada": 0.0017998200179982, "plano_nova_linha": 9.999000099990002e-05, "recarga_realizar": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "cancelamento_linha": 0.0741925807419258, "desconto_retencao": 0.004999500049995001, "plano_troca": 9.999000099990002e-05, "suporte_chip_esim": 9.999000099990002e-05, "roaming_pacote": 9.999000099990002e-05, "sem_correspondencia": 0.0026997300269973002}, "confidence": 0.8656, "input_tokens": 292, "latency_ms": 165.07163899996158} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9923967907337636, "roaming_pacote": 9.99896010814875e-07, "internet_consumo": 0.0014998440162223127, "conta_vencimento": 9.99896010814875e-07, "fidelidade_resgate": 9.998960108148752e-05, "fidelidade_pontos": 9.99896010814875e-07, "conta_segunda_via": 9.998960108148752e-05, "bonus_nao_recebido": 0.0002999688032444625, "suporte_configuracao": 9.998960108148752e-05, "recarga_saldo": 9.99896010814875e-07, "recarga_nao_creditada": 0.00019997920216297503, "sem_correspondencia": 0.005299448857318838}, "confidence": 0.9792, "input_tokens": 279, "latency_ms": 159.18725700004188} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0109, "beneficios_consulta": 0.0195, "portabilidade": 0.1104, "plano_consulta": 0.011, "suporte_sem_sinal": 0.0286, "conta_debito_automatico_digital": 0.0064, "conta_pagamento_confirmacao": 0.0044, "sem_correspondencia": 0.8088}, "confidence": 0.6402, "input_tokens": 223, "latency_ms": 132.64071700001523} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.03830000000000001, "seguranca_fraude": 0.33760000000000007, "suporte_chip_esim": 0.07780000000000001, "plano_troca": 0.08790000000000002, "conta_pagamento_confirmacao": 0.033800000000000004, "negociacao_divida": 0.03350000000000001, "suporte_configuracao": 0.03370000000000001, "sem_correspondencia": 0.35740000000000005}, "confidence": 0.2237, "input_tokens": 247, "latency_ms": 143.82963899998913} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "fidelidade_resgate", "probabilities": {"vas_contratacao": 0.0167, "recarga_nao_creditada": 0.0037, "desconto_retencao": 0.0068, "vas_consulta": 0.4213, "marketplace_pedido": 0.0126, "fidelidade_resgate": 0.4438, "suporte_configuracao": 0.0037, "sem_correspondencia": 0.0914}, "confidence": 0.4506, "input_tokens": 216, "latency_ms": 128.42217600001504} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9262630951332921, "conta_segunda_via": 0.0021008235228209453, "reclamacao_atendimento": 1.0003921537242598e-06, "bonus_nao_recebido": 1.0003921537242598e-06, "plano_nova_linha": 1.0003921537242598e-06, "plano_consulta": 1.0003921537242598e-06, "negociacao_religacao": 0.006702627429952541, "vas_cancelamento": 0.0018007058767036674, "internet_problema_conexao": 1.0003921537242598e-06, "roaming_pacote": 1.0003921537242598e-06, "vas_contratacao": 0.004301686261014317, "roaming_duvida": 1.0003921537242598e-06, "seguranca_perda_roubo": 0.010404078398732301, "conta_debito_automatico_digital": 0.0020007843074485196, "atendimento_humano": 1.0003921537242598e-06, "sem_correspondencia": 0.04641819593280565}, "confidence": 0.8706, "input_tokens": 288, "latency_ms": 161.69757799997342} +{"id": "g0306-oos_outra_empresa-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9707029297070293, "conta_explicacao": 0.0008999100089991, "conta_contestacao": 0.0004999500049995, "plano_consulta": 0.0018998100189981002, "troca_numero": 0.0022997700229977, "portabilidade": 0.0011998800119988001, "negociacao_religacao": 0.0010998900109989002, "sem_correspondencia": 0.0213978602139786}, "confidence": 0.922, "input_tokens": 216, "latency_ms": 126.41644199999291} +{"id": "g0306-oos_outra_empresa-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.0071992800719928, "conta_vencimento": 0.24487551244875513, "negociacao_religacao": 0.24617538246175383, "sem_correspondencia": 0.5017498250174983}, "confidence": 0.2273, "input_tokens": 133, "latency_ms": 90.89574899996933} +{"id": "g0306-oos_outra_empresa-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.0009, "cancelamento_linha": 0.9904, "roaming_pacote": 0.0008, "sem_correspondencia": 0.0079}, "confidence": 0.9568, "input_tokens": 129, "latency_ms": 88.03819100000965} +{"id": "g0306-oos_outra_empresa-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9621962196219621, "suporte_chip_esim": 0.0026002600260026003, "negociacao_divida": 0.0003000300030003, "sem_correspondencia": 0.0349034903490349}, "confidence": 0.8757, "input_tokens": 152, "latency_ms": 97.10347500003991} +{"id": "g0306-oos_outra_empresa-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0015001500150015003, "conta_debito_automatico_digital": 0.0015001500150015003, "recarga_nao_creditada": 0.0028002800280028, "internet_consumo": 0.0069006900690069, "seguranca_fraude": 0.0711071107110711, "seguranca_perda_roubo": 0.12281228122812282, "conta_contestacao": 0.0029002900290029, "suporte_chip_esim": 0.0017001700170017002, "portabilidade": 0.0024002400240024, "fidelidade_pontos": 0.0015001500150015003, "marketplace_compra": 0.0083008300830083, "sem_correspondencia": 0.7765776577657766}, "confidence": 0.6763, "input_tokens": 293, "latency_ms": 165.51304500001152} +{"id": "g0306-oos_outra_empresa-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.12351235123512351, "conta_pagamento_confirmacao": 0.013701370137013702, "marketplace_compra": 0.5576557655765576, "fidelidade_resgate": 0.013501350135013501, "negociacao_divida": 0.013001300130013, "conta_segunda_via": 0.012701270127012701, "recarga_realizar": 0.013001300130013, "marketplace_pedido": 0.111011101110111, "vas_consulta": 0.018101810181018103, "seguranca_fraude": 0.0633063306330633, "suporte_chip_esim": 0.013601360136013601, "sem_correspondencia": 0.046904690469046904}, "confidence": 0.3711, "input_tokens": 294, "latency_ms": 167.35851499998944} +{"id": "g0306-oos_outra_empresa-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"recarga_realizar": 1.0000910082817536e-06, "beneficios_consulta": 1.0000910082817536e-06, "vas_contratacao": 1.0000910082817536e-06, "conta_segunda_via": 1.0000910082817536e-06, "portabilidade": 1.0000910082817536e-06, "seguranca_fraude": 0.9983908535676745, "internet_problema_conexao": 1.0000910082817536e-06, "negociacao_divida": 1.0000910082817536e-06, "cancelamento_linha": 1.0000910082817536e-06, "internet_pacote_adicional": 1.0000910082817536e-06, "fidelidade_resgate": 0.001400127411594455, "sem_correspondencia": 0.00020001820165635074}, "confidence": 0.9947, "input_tokens": 282, "latency_ms": 159.8065320000046} +{"id": "g0306-oos_outra_empresa-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 9.999860001959969e-07, "internet_problema_conexao": 0.9998860015959773, "roaming_cobranca": 9.999860001959969e-07, "roaming_pacote": 9.999860001959969e-07, "suporte_configuracao": 9.999860001959969e-07, "conta_pagamento_confirmacao": 9.999860001959969e-07, "suporte_chip_esim": 9.999860001959969e-07, "internet_consumo": 9.999860001959969e-07, "roaming_duvida": 9.999860001959969e-07, "plano_troca": 9.999860001959969e-07, "seguranca_perda_roubo": 9.999860001959969e-07, "conta_segunda_via": 9.999860001959969e-07, "bonus_nao_recebido": 9.999860001959969e-07, "conta_contestacao": 9.999860001959969e-07, "vas_cancelamento": 9.99986000195997e-05, "sem_correspondencia": 9.999860001959969e-07}, "confidence": 0.9996, "input_tokens": 296, "latency_ms": 164.02668500001027} +{"id": "g0306-oos_outra_empresa-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"troca_numero": 0.0005999382063647444, "marketplace_pedido": 0.9953974740601719, "plano_nova_linha": 0.0001999794021215815, "fidelidade_resgate": 9.998970106079074e-07, "cadastro_atualizacao": 9.998970106079074e-07, "vas_cancelamento": 0.0012998661137902795, "conta_debito_automatico_digital": 9.998970106079074e-07, "atendimento_humano": 9.998970106079075e-05, "conta_segunda_via": 9.998970106079075e-05, "seguranca_perda_roubo": 0.0002999691031823722, "bonus_nao_recebido": 9.998970106079075e-05, "sem_correspondencia": 0.0018998043201550242}, "confidence": 0.9855, "input_tokens": 280, "latency_ms": 155.8314019999898} +{"id": "g0306-oos_outra_empresa-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"vas_cancelamento": 0.0619, "suporte_sem_sinal": 0.0024, "plano_consulta": 0.0044, "seguranca_fraude": 0.0905, "marketplace_compra": 0.79, "desconto_retencao": 0.0072, "recarga_nao_creditada": 0.0149, "sem_correspondencia": 0.0287}, "confidence": 0.6085, "input_tokens": 233, "latency_ms": 135.07593599996426} +{"id": "g0306-oos_outra_empresa-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.00010002000400080019, "reclamacao_atendimento": 0.9954990998199642, "negociacao_divida": 0.00010002000400080019, "cancelamento_linha": 0.00020004000800160037, "roaming_pacote": 0.00020004000800160037, "bonus_nao_recebido": 0.00010002000400080019, "troca_numero": 0.00010002000400080019, "conta_debito_automatico_digital": 0.00010002000400080019, "fidelidade_pontos": 0.00010002000400080019, "internet_consumo": 0.00010002000400080019, "marketplace_pedido": 0.00010002000400080019, "sem_correspondencia": 0.003300660132026406}, "confidence": 0.9855, "input_tokens": 271, "latency_ms": 156.86381000000438} +{"id": "g0306-oos_outra_empresa-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0008, "internet_consumo": 0.0091, "plano_consulta": 0.0021, "sem_correspondencia": 0.988}, "confidence": 0.947, "input_tokens": 138, "latency_ms": 114.09442100000433} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 326, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.09219078092190781, "negociacao_religacao": 0.1048895110488951, "recarga_nao_creditada": 0.10668933106689331, "sem_correspondencia": 0.6962303769623038}, "confidence": 0.3168, "input_tokens": 207, "latency_ms": 146.3475750000498} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 265, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.00019998000199980003, "fidelidade_pontos": 0.00039996000399960006, "internet_problema_conexao": 0.9573042695730427, "conta_vencimento": 9.999000099990002e-05, "roaming_cobranca": 0.0004999500049995, "conta_contestacao": 0.0015998400159984002, "roaming_pacote": 9.999000099990002e-05, "sem_correspondencia": 0.03979602039796021}, "confidence": 0.9086, "input_tokens": 251, "latency_ms": 153.32195199999887} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 280, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.42244224422442245, "internet_pacote_adicional": 0.005700570057005701, "plano_nova_linha": 0.0056005600560056, "sem_correspondencia": 0.5662566256625663}, "confidence": 0.4626, "input_tokens": 185, "latency_ms": 114.6553959999892} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 270, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9931006899310071, "negociacao_divida": 0.00019998000199980009, "cadastro_atualizacao": 0.00019998000199980009, "vas_contratacao": 0.004499550044995501, "recarga_saldo": 0.00019998000199980009, "cancelamento_linha": 0.00019998000199980009, "suporte_sem_sinal": 0.00039996000399960017, "beneficios_consulta": 0.00019998000199980009, "conta_segunda_via": 0.00019998000199980009, "marketplace_compra": 0.00019998000199980009, "fidelidade_resgate": 0.00019998000199980009, "sem_correspondencia": 0.00039996000399960017}, "confidence": 0.9798, "input_tokens": 322, "latency_ms": 183.94042599999239} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0120987901209879, "vas_consulta": 0.0023997600239976003, "recarga_nao_creditada": 0.015098490150984903, "seguranca_fraude": 0.0225977402259774, "negociacao_divida": 0.0023997600239976003, "recarga_saldo": 0.0023997600239976003, "atendimento_humano": 0.004899510048995101, "recarga_realizar": 0.0058994100589941, "fidelidade_pontos": 0.0023997600239976003, "suporte_sem_sinal": 0.0023997600239976003, "roaming_cobranca": 0.0023997600239976003, "parceiros_ofertas": 0.008299170082991702, "negociacao_religacao": 0.0024997500249975004, "marketplace_compra": 0.019598040195980403, "reclamacao_atendimento": 0.004399560043995601, "sem_correspondencia": 0.8902109789021098}, "confidence": 0.7821, "input_tokens": 338, "latency_ms": 189.61975700000266} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0336, "bonus_nao_recebido": 0.0356, "vas_consulta": 0.0331, "sem_correspondencia": 0.8977}, "confidence": 0.6809, "input_tokens": 183, "latency_ms": 113.28321299998834} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 222, "length_bucket": "longo"}, "pred": "conta_segunda_via", "probabilities": {"plano_consulta": 0.008599140085991401, "internet_pacote_adicional": 0.0014998500149985001, "suporte_chip_esim": 0.005499450054994501, "conta_explicacao": 0.035996400359964, "conta_debito_automatico_digital": 0.0017998200179982, "negociacao_divida": 0.0014998500149985001, "cadastro_atualizacao": 0.0012998700129987, "troca_numero": 0.0036996300369963007, "negociacao_religacao": 0.005499450054994501, "seguranca_perda_roubo": 0.011698830116988301, "recarga_saldo": 0.0021997800219978004, "conta_contestacao": 0.009599040095990401, "conta_segunda_via": 0.4695530446955305, "conta_pagamento_confirmacao": 0.0012998700129987, "recarga_realizar": 0.0011998800119988001, "sem_correspondencia": 0.4390560943905609}, "confidence": 0.5957, "input_tokens": 325, "latency_ms": 206.63528199997927} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 269, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.056988602279544096, "internet_consumo": 0.021595680863827234, "recarga_nao_creditada": 0.005498900219956008, "internet_pacote_adicional": 0.005298940211957609, "recarga_realizar": 0.00599880023995201, "roaming_pacote": 0.005498900219956008, "conta_explicacao": 0.005098980203959208, "plano_troca": 0.005098980203959208, "suporte_sem_sinal": 0.8418316336732653, "suporte_configuracao": 0.005098980203959208, "marketplace_pedido": 0.009498100379924015, "sem_correspondencia": 0.03249350129974005}, "confidence": 0.7012, "input_tokens": 329, "latency_ms": 185.836471000016} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 199, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"conta_contestacao": 9.999900000999991e-07, "roaming_pacote": 9.999900000999991e-07, "troca_numero": 9.999900000999991e-07, "suporte_chip_esim": 9.999900000999991e-07, "portabilidade": 9.999900000999991e-07, "marketplace_compra": 0.010499895001049992, "negociacao_divida": 9.999900000999991e-07, "recarga_nao_creditada": 9.999900000999991e-07, "plano_nova_linha": 9.999900000999991e-07, "desconto_retencao": 0.9894901050989492, "conta_segunda_via": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9764, "input_tokens": 302, "latency_ms": 173.47353299999213} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.0020999999999999994, "fidelidade_resgate": 0.0007999999999999998, "internet_problema_conexao": 0.13519999999999996, "vas_cancelamento": 0.0005999999999999998, "internet_pacote_adicional": 0.33519999999999994, "atendimento_humano": 0.005299999999999999, "suporte_sem_sinal": 0.0005999999999999998, "cancelamento_linha": 0.0009999999999999998, "internet_consumo": 0.08859999999999998, "plano_nova_linha": 0.0005999999999999998, "recarga_nao_creditada": 0.0005999999999999998, "seguranca_fraude": 0.004299999999999999, "recarga_saldo": 0.0005999999999999998, "conta_pagamento_confirmacao": 0.0006999999999999999, "parceiros_ofertas": 0.0005999999999999998, "sem_correspondencia": 0.4231999999999999}, "confidence": 0.5223, "input_tokens": 328, "latency_ms": 181.1544909999725} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 249, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.5222000000000001, "marketplace_pedido": 0.005200000000000001, "parceiros_ofertas": 0.004900000000000001, "atendimento_humano": 0.023100000000000002, "roaming_duvida": 0.0025000000000000005, "conta_explicacao": 0.40480000000000005, "recarga_saldo": 0.0012000000000000001, "vas_contratacao": 0.0009000000000000001, "suporte_configuracao": 0.0009000000000000001, "negociacao_religacao": 0.020900000000000002, "portabilidade": 0.0019000000000000002, "sem_correspondencia": 0.011500000000000002}, "confidence": 0.5873, "input_tokens": 327, "latency_ms": 185.77724900001158} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 287, "length_bucket": "longo"}, "pred": "internet_consumo", "probabilities": {"marketplace_pedido": 0.057194280571942806, "cadastro_atualizacao": 0.010898910108989102, "plano_consulta": 0.013098690130986902, "roaming_pacote": 0.012698730126987301, "internet_consumo": 0.3308669133086692, "internet_problema_conexao": 0.19438056194380562, "reclamacao_atendimento": 0.27017298270172985, "sem_correspondencia": 0.11068893110688932}, "confidence": 0.2275, "input_tokens": 264, "latency_ms": 150.997464999989} +{"id": "g0311-oos_outra_empresa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"recarga_realizar": 0.00029997000299970003, "troca_numero": 0.00029997000299970003, "roaming_duvida": 0.9904009599040097, "sem_correspondencia": 0.008999100089991}, "confidence": 0.9596, "input_tokens": 151, "latency_ms": 100.80005599996866} +{"id": "g0311-oos_outra_empresa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 142, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"conta_vencimento": 0.0283, "desconto_retencao": 0.8835, "suporte_configuracao": 0.017, "sem_correspondencia": 0.0712}, "confidence": 0.6625, "input_tokens": 165, "latency_ms": 107.08809200002634} +{"id": "g0311-oos_outra_empresa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.1416858314168583, "marketplace_compra": 0.23527647235276475, "conta_contestacao": 0.0962903709629037, "sem_correspondencia": 0.5267473252674733}, "confidence": 0.1486, "input_tokens": 176, "latency_ms": 108.64836199999672} +{"id": "g0311-oos_outra_empresa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.18648135186481352, "reclamacao_atendimento": 0.05499450054994501, "atendimento_humano": 0.46555344465553444, "sem_correspondencia": 0.292970702929707}, "confidence": 0.1429, "input_tokens": 146, "latency_ms": 96.03481699997474} +{"id": "g0311-oos_outra_empresa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"troca_numero": 9.99986000195997e-07, "cancelamento_linha": 9.99986000195997e-07, "marketplace_pedido": 0.9995860057959187, "roaming_pacote": 9.99986000195997e-07, "bonus_nao_recebido": 9.99986000195997e-07, "plano_consulta": 9.99986000195997e-07, "suporte_chip_esim": 9.99986000195997e-07, "roaming_cobranca": 9.99986000195997e-07, "conta_pagamento_confirmacao": 9.99986000195997e-07, "roaming_duvida": 9.99986000195997e-07, "conta_contestacao": 9.99986000195997e-07, "internet_consumo": 9.99986000195997e-07, "marketplace_compra": 9.99986000195997e-07, "conta_segunda_via": 0.00039999440007839883, "plano_troca": 9.99986000195997e-07, "sem_correspondencia": 9.99986000195997e-07}, "confidence": 0.9987, "input_tokens": 307, "latency_ms": 195.65291099996784} +{"id": "g0311-oos_outra_empresa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_cancelamento": 0.1465, "plano_troca": 0.0014, "negociacao_religacao": 0.0014, "cancelamento_linha": 0.1993, "beneficios_consulta": 0.0013, "plano_nova_linha": 0.0016, "conta_segunda_via": 0.0013, "conta_vencimento": 0.0014, "recarga_saldo": 0.0014, "suporte_chip_esim": 0.0014, "atendimento_humano": 0.5626, "sem_correspondencia": 0.0804}, "confidence": 0.516, "input_tokens": 293, "latency_ms": 186.15139999997155} +{"id": "g0311-oos_outra_empresa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.2069, "cadastro_atualizacao": 0.0439, "vas_consulta": 0.3226, "sem_correspondencia": 0.4266}, "confidence": 0.1404, "input_tokens": 157, "latency_ms": 112.13801099995635} +{"id": "g0311-oos_outra_empresa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"bonus_nao_recebido": 0.003699630036996301, "recarga_nao_creditada": 0.007999200079992002, "internet_consumo": 0.12338766123387664, "conta_contestacao": 0.0012998700129987003, "troca_numero": 0.05139486051394862, "internet_problema_conexao": 0.4346565343465654, "plano_nova_linha": 0.0010998900109989004, "suporte_chip_esim": 0.0011998800119988003, "negociacao_religacao": 0.05139486051394862, "roaming_duvida": 0.02869713028697131, "atendimento_humano": 0.14098590140985903, "cadastro_atualizacao": 0.0010998900109989004, "recarga_realizar": 0.0011998800119988003, "vas_cancelamento": 0.042095790420957915, "marketplace_pedido": 0.10198980101989803, "sem_correspondencia": 0.007799220077992202}, "confidence": 0.3485, "input_tokens": 300, "latency_ms": 169.3198970000367} +{"id": "g0311-oos_outra_empresa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 123, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.3326, "internet_consumo": 0.3111, "plano_troca": 0.0385, "sem_correspondencia": 0.3178}, "confidence": 0.1206, "input_tokens": 177, "latency_ms": 112.54047299996728} +{"id": "g0311-oos_outra_empresa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_saldo": 0.00039996000399960006, "troca_numero": 0.00039996000399960006, "portabilidade": 0.0046995300469953, "seguranca_fraude": 0.009799020097990201, "negociacao_divida": 0.0015998400159984002, "plano_nova_linha": 0.00019998000199980003, "marketplace_compra": 0.001999800019998, "roaming_pacote": 0.00019998000199980003, "bonus_nao_recebido": 0.0007999200079992001, "conta_pagamento_confirmacao": 9.999000099990002e-05, "seguranca_perda_roubo": 0.15928407159284072, "atendimento_humano": 0.00029997000299970003, "suporte_sem_sinal": 9.999000099990002e-05, "reclamacao_atendimento": 0.8180181981801821, "marketplace_pedido": 0.0010998900109989002, "sem_correspondencia": 0.000999900009999}, "confidence": 0.7895, "input_tokens": 297, "latency_ms": 170.29579600000488} +{"id": "g0311-oos_outra_empresa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"internet_consumo": 0.0121, "conta_contestacao": 0.006, "conta_explicacao": 0.0145, "seguranca_fraude": 0.0181, "recarga_saldo": 0.0046, "conta_vencimento": 0.0044, "plano_consulta": 0.0045, "bonus_nao_recebido": 0.0044, "atendimento_humano": 0.0045, "negociacao_divida": 0.8339, "recarga_realizar": 0.0046, "sem_correspondencia": 0.0884}, "confidence": 0.7062, "input_tokens": 305, "latency_ms": 170.72387900003605} +{"id": "g0311-oos_outra_empresa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0041004100410041, "cadastro_atualizacao": 0.0006000600060005999, "internet_problema_conexao": 0.3788378837883788, "conta_vencimento": 0.0005000500050005, "conta_debito_automatico_digital": 0.0016001600160016, "bonus_nao_recebido": 0.0005000500050005, "recarga_nao_creditada": 0.0013001300130013, "internet_pacote_adicional": 0.0013001300130013, "conta_segunda_via": 0.0007000700070006999, "marketplace_pedido": 0.0019001900190019, "suporte_sem_sinal": 0.0016001600160016, "parceiros_ofertas": 0.0005000500050005, "roaming_pacote": 0.0005000500050005, "desconto_retencao": 0.0005000500050005, "seguranca_fraude": 0.2781278127812781, "sem_correspondencia": 0.3274327432743274}, "confidence": 0.5705, "input_tokens": 306, "latency_ms": 171.37954100002162} +{"id": "g0313-oos_conversa-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.0015000000000000002, "bonus_nao_recebido": 0.0004000000000000001, "conta_contestacao": 0.00030000000000000003, "fidelidade_resgate": 0.00030000000000000003, "recarga_realizar": 0.00030000000000000003, "internet_pacote_adicional": 0.03640000000000001, "conta_pagamento_confirmacao": 0.00030000000000000003, "plano_consulta": 0.0007000000000000001, "roaming_pacote": 0.00030000000000000003, "internet_problema_conexao": 0.9175000000000001, "plano_troca": 0.00030000000000000003, "conta_segunda_via": 0.00030000000000000003, "recarga_saldo": 0.00030000000000000003, "portabilidade": 0.00030000000000000003, "internet_consumo": 0.016800000000000002, "sem_correspondencia": 0.024000000000000004}, "confidence": 0.8569, "input_tokens": 289, "latency_ms": 163.24485400002686} +{"id": "g0313-oos_conversa-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"negociacao_religacao": 0.019903980796159234, "recarga_nao_creditada": 0.009601920384076815, "atendimento_humano": 0.01700340068013603, "bonus_nao_recebido": 0.022904580916183238, "suporte_sem_sinal": 0.05641128225645129, "vas_contratacao": 0.06841368273654731, "conta_contestacao": 0.003500700140028006, "suporte_chip_esim": 0.15313062612522507, "beneficios_consulta": 0.007301460292058412, "marketplace_pedido": 0.00590118023604721, "seguranca_fraude": 0.44378875775155036, "suporte_configuracao": 0.09491898379675937, "conta_explicacao": 0.01920384076815363, "negociacao_divida": 0.0022004400880176037, "recarga_saldo": 0.0038007601520304063, "sem_correspondencia": 0.07201440288057612}, "confidence": 0.3214, "input_tokens": 294, "latency_ms": 166.37921800003141} +{"id": "g0313-oos_conversa-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_pacote_adicional": 0.0004000000000000001, "vas_contratacao": 0.6664000000000001, "suporte_chip_esim": 0.00030000000000000003, "bonus_nao_recebido": 0.00020000000000000004, "fidelidade_resgate": 0.020900000000000002, "cancelamento_linha": 0.08400000000000002, "desconto_retencao": 0.00020000000000000004, "sem_correspondencia": 0.22760000000000002}, "confidence": 0.5648, "input_tokens": 230, "latency_ms": 136.28001000000722} +{"id": "g0313-oos_conversa-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.03180000000000001, "desconto_retencao": 0.012000000000000002, "parceiros_ofertas": 0.054400000000000004, "plano_troca": 0.014200000000000003, "fidelidade_resgate": 0.012900000000000002, "bonus_nao_recebido": 0.0025000000000000005, "recarga_saldo": 0.0025000000000000005, "negociacao_divida": 0.0024000000000000002, "reclamacao_atendimento": 0.37520000000000003, "roaming_duvida": 0.007500000000000001, "roaming_cobranca": 0.010800000000000002, "internet_pacote_adicional": 0.026200000000000005, "roaming_pacote": 0.0032000000000000006, "suporte_configuracao": 0.022500000000000003, "beneficios_consulta": 0.0025000000000000005, "sem_correspondencia": 0.41940000000000005}, "confidence": 0.4538, "input_tokens": 292, "latency_ms": 163.72406200002843} +{"id": "g0313-oos_conversa-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.34866513348665135, "internet_consumo": 0.032296770322967704, "internet_problema_conexao": 0.006299370062993701, "vas_cancelamento": 0.0405959404059594, "vas_consulta": 0.10148985101489852, "fidelidade_pontos": 0.40915908409159085, "suporte_configuracao": 0.006399360063993601, "atendimento_humano": 0.0092990700929907, "suporte_chip_esim": 0.012298770122987702, "negociacao_religacao": 0.0031996800319968005, "conta_segunda_via": 0.0028997100289971, "reclamacao_atendimento": 0.004299570042995701, "suporte_sem_sinal": 0.004399560043995601, "recarga_saldo": 0.005699430056994301, "marketplace_compra": 0.0045995400459954, "sem_correspondencia": 0.008399160083991601}, "confidence": 0.4428, "input_tokens": 294, "latency_ms": 167.37775199999305} +{"id": "g0313-oos_conversa-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"conta_pagamento_confirmacao": 0.0006, "vas_cancelamento": 0.0119, "atendimento_humano": 0.8626, "beneficios_consulta": 0.0006, "portabilidade": 0.0162, "suporte_configuracao": 0.0083, "parceiros_ofertas": 0.0006, "internet_pacote_adicional": 0.0173, "negociacao_divida": 0.0006, "desconto_retencao": 0.0006, "internet_problema_conexao": 0.0698, "sem_correspondencia": 0.0109}, "confidence": 0.753, "input_tokens": 272, "latency_ms": 155.41680500001576} +{"id": "g0313-oos_conversa-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.1542, "plano_consulta": 0.1452, "roaming_duvida": 0.0081, "vas_consulta": 0.0964, "internet_consumo": 0.1205, "recarga_saldo": 0.0047, "negociacao_religacao": 0.0041, "sem_correspondencia": 0.4668}, "confidence": 0.2829, "input_tokens": 212, "latency_ms": 123.8193560000127} +{"id": "g0313-oos_conversa-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.0072007200720072, "vas_contratacao": 0.0034003400340034003, "recarga_nao_creditada": 0.056405640564056406, "sem_correspondencia": 0.9329932993299329}, "confidence": 0.7966, "input_tokens": 141, "latency_ms": 93.95882999996275} +{"id": "g0313-oos_conversa-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.0212, "bonus_nao_recebido": 0.0435, "internet_pacote_adicional": 0.0707, "sem_correspondencia": 0.8646}, "confidence": 0.6169, "input_tokens": 141, "latency_ms": 93.49577199998294} +{"id": "g0313-oos_conversa-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.118, "vas_cancelamento": 0.0193, "suporte_sem_sinal": 0.0169, "sem_correspondencia": 0.8458}, "confidence": 0.6112, "input_tokens": 149, "latency_ms": 97.27877700004228} +{"id": "g0313-oos_conversa-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"seguranca_perda_roubo": 0.006900690069006902, "suporte_sem_sinal": 0.020602060206020605, "roaming_pacote": 0.0011001100110011005, "marketplace_compra": 0.009500950095009503, "plano_nova_linha": 0.46324632463246335, "seguranca_fraude": 0.013601360136013603, "marketplace_pedido": 0.009300930093009302, "negociacao_religacao": 0.002200220022002201, "internet_pacote_adicional": 0.0015001500150015005, "reclamacao_atendimento": 0.3970397039703971, "desconto_retencao": 0.0021002100210021006, "sem_correspondencia": 0.07290729072907293}, "confidence": 0.5095, "input_tokens": 281, "latency_ms": 162.33706200000597} +{"id": "g0313-oos_conversa-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.1127, "vas_consulta": 0.156, "troca_numero": 0.0148, "sem_correspondencia": 0.7165}, "confidence": 0.3961, "input_tokens": 133, "latency_ms": 90.970212000002} +{"id": "g0316-oos_conversa-emocional-4-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"plano_nova_linha": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "roaming_duvida": 9.99985000224997e-07, "conta_debito_automatico_digital": 9.99985000224997e-07, "reclamacao_atendimento": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "atendimento_humano": 0.9999850002249969, "conta_explicacao": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "fidelidade_pontos": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 165.83360300001004} +{"id": "g0316-oos_conversa-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.009298140371925615, "conta_contestacao": 0.0009998000399920016, "marketplace_compra": 0.2520495900819836, "roaming_duvida": 0.006098780243951211, "plano_troca": 0.0006998600279944011, "negociacao_divida": 0.0006998600279944011, "recarga_saldo": 0.0007998400319936014, "recarga_nao_creditada": 0.009898020395920817, "troca_numero": 0.0006998600279944011, "cadastro_atualizacao": 0.0011997600479904018, "conta_segunda_via": 0.0006998600279944011, "bonus_nao_recebido": 0.0006998600279944011, "roaming_pacote": 0.0006998600279944011, "suporte_sem_sinal": 0.0031993601279744054, "fidelidade_resgate": 0.004099180163967207, "sem_correspondencia": 0.7081583683263348}, "confidence": 0.7102, "input_tokens": 279, "latency_ms": 161.5113949999909} +{"id": "g0316-oos_conversa-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_realizar": 1.0000920084647786e-06, "negociacao_religacao": 1.0000920084647786e-06, "internet_problema_conexao": 0.9891910055725126, "roaming_duvida": 1.0000920084647786e-06, "atendimento_humano": 0.00010000920084647787, "beneficios_consulta": 1.0000920084647786e-06, "conta_debito_automatico_digital": 1.0000920084647786e-06, "conta_contestacao": 1.0000920084647786e-06, "seguranca_fraude": 0.0011001012093112567, "troca_numero": 0.0004000368033859115, "bonus_nao_recebido": 0.00010000920084647787, "roaming_pacote": 0.00010000920084647787, "portabilidade": 1.0000920084647786e-06, "marketplace_compra": 1.0000920084647786e-06, "internet_consumo": 0.008300763670257663, "sem_correspondencia": 0.0007000644059253451}, "confidence": 0.9746, "input_tokens": 281, "latency_ms": 161.80596399999558} +{"id": "g0316-oos_conversa-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.004199580041995801, "suporte_sem_sinal": 0.2536746325367463, "vas_contratacao": 0.0051994800519948, "beneficios_consulta": 0.0028997100289971, "roaming_duvida": 0.014098590140985901, "seguranca_fraude": 0.03349665033496651, "plano_consulta": 0.012598740125987402, "suporte_chip_esim": 0.017198280171982803, "reclamacao_atendimento": 0.16048395160483953, "seguranca_perda_roubo": 0.0081991800819918, "roaming_pacote": 0.0034996500349965005, "sem_correspondencia": 0.4844515548445155}, "confidence": 0.4295, "input_tokens": 275, "latency_ms": 157.2550629999796} +{"id": "g0316-oos_conversa-emocional-4-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.21612161216121614, "atendimento_humano": 0.5861586158615861, "recarga_nao_creditada": 0.0007000700070007002, "negociacao_divida": 0.00030003000300030005, "conta_segunda_via": 0.00030003000300030005, "suporte_sem_sinal": 0.004300430043004301, "reclamacao_atendimento": 0.10521052105210522, "plano_nova_linha": 0.0035003500350035007, "internet_consumo": 0.004700470047004701, "fidelidade_resgate": 0.0007000700070007002, "roaming_cobranca": 0.0008000800080008002, "sem_correspondencia": 0.07720772077207722}, "confidence": 0.5297, "input_tokens": 270, "latency_ms": 157.07641400001648} +{"id": "g0316-oos_conversa-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 18, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.15429999999999996, "cancelamento_linha": 0.4844999999999999, "cadastro_atualizacao": 0.0017999999999999995, "fidelidade_resgate": 0.0009999999999999998, "marketplace_pedido": 0.003299999999999999, "recarga_nao_creditada": 0.011599999999999997, "negociacao_divida": 0.0008999999999999998, "suporte_sem_sinal": 0.026699999999999995, "roaming_pacote": 0.004799999999999999, "bonus_nao_recebido": 0.0024999999999999996, "reclamacao_atendimento": 0.0021999999999999997, "suporte_configuracao": 0.009599999999999997, "portabilidade": 0.010899999999999998, "plano_troca": 0.0008999999999999998, "parceiros_ofertas": 0.0009999999999999998, "sem_correspondencia": 0.2839999999999999}, "confidence": 0.513, "input_tokens": 279, "latency_ms": 160.98164999999653} +{"id": "g0316-oos_conversa-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0278, "conta_explicacao": 0.0278, "plano_troca": 0.0278, "plano_consulta": 0.0521, "cadastro_atualizacao": 0.0279, "roaming_duvida": 0.0278, "conta_pagamento_confirmacao": 0.0286, "sem_correspondencia": 0.7802}, "confidence": 0.5443, "input_tokens": 226, "latency_ms": 131.54102099997544} +{"id": "g0316-oos_conversa-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.6213, "negociacao_divida": 0.0121, "recarga_nao_creditada": 0.0293, "conta_segunda_via": 0.0118, "parceiros_ofertas": 0.0118, "negociacao_religacao": 0.0121, "marketplace_compra": 0.1024, "sem_correspondencia": 0.1992}, "confidence": 0.4395, "input_tokens": 221, "latency_ms": 130.21822199999633} +{"id": "g0316-oos_conversa-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0061, "cancelamento_linha": 0.0071, "conta_segunda_via": 0.0062, "sem_correspondencia": 0.9806}, "confidence": 0.9157, "input_tokens": 134, "latency_ms": 91.33309899999631} +{"id": "g0316-oos_conversa-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"plano_consulta": 0.11408859114088588, "recarga_nao_creditada": 0.0009999000099989999, "parceiros_ofertas": 0.0005999400059993998, "portabilidade": 0.0018998100189980998, "cancelamento_linha": 0.75982401759824, "internet_consumo": 0.0041995800419958, "internet_problema_conexao": 0.0421957804219578, "fidelidade_pontos": 0.0005999400059993998, "conta_pagamento_confirmacao": 0.0005999400059993998, "vas_consulta": 0.005499450054994499, "conta_vencimento": 0.0005999400059993998, "sem_correspondencia": 0.0688931106889311}, "confidence": 0.6531, "input_tokens": 276, "latency_ms": 157.97979699999587} +{"id": "g0316-oos_conversa-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.1356, "vas_consulta": 0.0762, "roaming_cobranca": 0.3714, "sem_correspondencia": 0.4168}, "confidence": 0.1345, "input_tokens": 126, "latency_ms": 88.94649199999094} +{"id": "g0316-oos_conversa-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"suporte_sem_sinal": 0.33570000000000005, "cancelamento_linha": 0.5438000000000001, "seguranca_fraude": 0.0005000000000000001, "troca_numero": 0.025000000000000005, "reclamacao_atendimento": 0.0027000000000000006, "conta_explicacao": 0.0013000000000000002, "recarga_nao_creditada": 0.0004000000000000001, "roaming_duvida": 0.0007000000000000001, "negociacao_religacao": 0.00030000000000000003, "internet_problema_conexao": 0.07560000000000001, "conta_vencimento": 0.0007000000000000001, "roaming_pacote": 0.00030000000000000003, "roaming_cobranca": 0.00030000000000000003, "fidelidade_pontos": 0.0013000000000000002, "suporte_configuracao": 0.0027000000000000006, "sem_correspondencia": 0.008700000000000001}, "confidence": 0.6033, "input_tokens": 281, "latency_ms": 160.4333610000026} +{"id": "g0318-oos_conversa-indireto_multiplo-6-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.0008999100089991, "vas_contratacao": 0.006699330066993301, "suporte_chip_esim": 0.006299370062993701, "reclamacao_atendimento": 0.000999900009999, "seguranca_fraude": 0.9259074092590741, "cadastro_atualizacao": 0.0013998600139986002, "conta_explicacao": 0.0033996600339966003, "conta_segunda_via": 0.006899310068993101, "seguranca_perda_roubo": 0.008899110088991101, "fidelidade_pontos": 0.009999000099990002, "suporte_sem_sinal": 0.005099490050994901, "conta_vencimento": 0.00039996000399960006, "plano_consulta": 0.0052994700529947, "portabilidade": 0.0031996800319968005, "marketplace_pedido": 0.000999900009999, "sem_correspondencia": 0.013598640135986401}, "confidence": 0.8406, "input_tokens": 287, "latency_ms": 168.68077399999493} +{"id": "g0318-oos_conversa-indireto_multiplo-6-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9634036596340366, "cadastro_atualizacao": 0.0004999500049995, "conta_debito_automatico_digital": 9.999000099990002e-05, "internet_problema_conexao": 0.006399360063993601, "vas_contratacao": 0.00019998000199980003, "vas_consulta": 0.0006999300069993001, "roaming_cobranca": 9.999000099990002e-05, "beneficios_consulta": 0.00019998000199980003, "roaming_duvida": 0.0007999200079992001, "plano_troca": 9.999000099990002e-05, "roaming_pacote": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "internet_consumo": 0.022797720227977204, "desconto_retencao": 9.999000099990002e-05, "vas_cancelamento": 0.0005999400059994001, "sem_correspondencia": 0.0037996200379962005}, "confidence": 0.9267, "input_tokens": 285, "latency_ms": 163.58330499997464} +{"id": "g0318-oos_conversa-indireto_multiplo-6-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.014802842145691972, "suporte_sem_sinal": 0.0003000576110613237, "fidelidade_resgate": 1.0001920368710792e-06, "conta_segunda_via": 1.0001920368710792e-06, "vas_consulta": 1.0001920368710792e-06, "internet_problema_conexao": 0.0003000576110613237, "negociacao_religacao": 1.0001920368710792e-06, "cadastro_atualizacao": 1.0001920368710792e-06, "negociacao_divida": 1.0001920368710792e-06, "desconto_retencao": 1.0001920368710792e-06, "conta_explicacao": 1.0001920368710792e-06, "sem_correspondencia": 0.9845890410958904}, "confidence": 0.9661, "input_tokens": 272, "latency_ms": 154.6251049999796} +{"id": "g0318-oos_conversa-indireto_multiplo-6-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.1499, "suporte_chip_esim": 0.0204, "fidelidade_resgate": 0.017, "beneficios_consulta": 0.006, "parceiros_ofertas": 0.0058, "vas_cancelamento": 0.0107, "conta_debito_automatico_digital": 0.0258, "vas_consulta": 0.0081, "suporte_sem_sinal": 0.0103, "negociacao_religacao": 0.0145, "marketplace_compra": 0.0654, "cadastro_atualizacao": 0.0055, "plano_consulta": 0.0062, "seguranca_perda_roubo": 0.0313, "conta_contestacao": 0.0055, "sem_correspondencia": 0.6176}, "confidence": 0.4743, "input_tokens": 292, "latency_ms": 165.3607270000066} +{"id": "g0318-oos_conversa-indireto_multiplo-6-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.021304260852170433, "suporte_sem_sinal": 0.22954590918183637, "beneficios_consulta": 0.058011602320464095, "roaming_pacote": 0.020404080816163232, "desconto_retencao": 0.05201040208041608, "bonus_nao_recebido": 0.0659131826365273, "plano_troca": 0.020404080816163232, "sem_correspondencia": 0.5324064812962592}, "confidence": 0.3206, "input_tokens": 209, "latency_ms": 123.90029900001309} +{"id": "g0318-oos_conversa-indireto_multiplo-6-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"recarga_realizar": 0.0023997600239976007, "conta_vencimento": 0.002899710028997101, "suporte_configuracao": 0.0054994500549945015, "atendimento_humano": 0.7391260873912611, "desconto_retencao": 0.003999600039996001, "recarga_nao_creditada": 0.02109789021097891, "plano_consulta": 0.008299170082991704, "internet_pacote_adicional": 0.005199480051994801, "plano_nova_linha": 0.002499750024997501, "plano_troca": 0.0019998000199980006, "vas_consulta": 0.03059694030596941, "internet_problema_conexao": 0.009199080091990802, "marketplace_pedido": 0.010498950104989505, "bonus_nao_recebido": 0.009599040095990403, "conta_contestacao": 0.019598040195980406, "sem_correspondencia": 0.12748725127487254}, "confidence": 0.6165, "input_tokens": 290, "latency_ms": 162.9077450000409} +{"id": "g0318-oos_conversa-indireto_multiplo-6-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9578873662098633, "cancelamento_linha": 0.004201260378113435, "suporte_sem_sinal": 0.0005001500450135042, "desconto_retencao": 0.0005001500450135042, "vas_cancelamento": 0.006802040612183657, "marketplace_compra": 0.0005001500450135042, "plano_troca": 0.0005001500450135042, "conta_debito_automatico_digital": 0.0005001500450135042, "troca_numero": 0.0017005101530459142, "vas_contratacao": 0.0007002100630189059, "suporte_configuracao": 0.0011003300990297094, "recarga_nao_creditada": 0.0005001500450135042, "conta_pagamento_confirmacao": 0.0005001500450135042, "conta_segunda_via": 0.0005001500450135042, "fidelidade_pontos": 0.0009002700810243075, "sem_correspondencia": 0.022706812043613092}, "confidence": 0.9112, "input_tokens": 281, "latency_ms": 161.9317430000251} +{"id": "g0318-oos_conversa-indireto_multiplo-6-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.2436, "negociacao_divida": 0.0265, "conta_pagamento_confirmacao": 0.0159, "sem_correspondencia": 0.714}, "confidence": 0.4614, "input_tokens": 142, "latency_ms": 94.16073299996697} +{"id": "g0318-oos_conversa-indireto_multiplo-6-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_realizar": 0.015898410158984102, "conta_debito_automatico_digital": 0.000999900009999, "suporte_chip_esim": 0.0016998300169983002, "seguranca_fraude": 0.036196380361963806, "roaming_cobranca": 0.0143985601439856, "conta_segunda_via": 0.0007999200079992001, "roaming_duvida": 0.0201979802019798, "conta_explicacao": 0.0007999200079992001, "reclamacao_atendimento": 0.8698130186981302, "fidelidade_resgate": 0.0007999200079992001, "roaming_pacote": 0.014598540145985401, "plano_nova_linha": 0.001999800019998, "vas_contratacao": 0.0022997700229977, "desconto_retencao": 0.0007999200079992001, "seguranca_perda_roubo": 0.007099290070992901, "sem_correspondencia": 0.0115988401159884}, "confidence": 0.7611, "input_tokens": 289, "latency_ms": 161.90341899999794} +{"id": "g0318-oos_conversa-indireto_multiplo-6-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0424042404240424, "cancelamento_linha": 0.0168016801680168, "negociacao_religacao": 0.0030003000300030005, "portabilidade": 0.021102110211021104, "recarga_nao_creditada": 0.005100510051005101, "roaming_pacote": 0.0024002400240024, "vas_cancelamento": 0.016401640164016403, "desconto_retencao": 0.0024002400240024, "internet_consumo": 0.2001200120012001, "conta_pagamento_confirmacao": 0.0034003400340034003, "reclamacao_atendimento": 0.1541154115411541, "recarga_realizar": 0.0025002500250025004, "beneficios_consulta": 0.0042004200420042, "suporte_sem_sinal": 0.0348034803480348, "fidelidade_pontos": 0.0096009600960096, "sem_correspondencia": 0.4816481648164816}, "confidence": 0.4209, "input_tokens": 287, "latency_ms": 164.52440999995588} +{"id": "g0318-oos_conversa-indireto_multiplo-6-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 15, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0015003000600120023, "atendimento_humano": 0.27265453090618125, "conta_pagamento_confirmacao": 0.0014002800560112022, "suporte_sem_sinal": 0.038807761552310464, "roaming_pacote": 0.0045009001800360065, "recarga_realizar": 0.0016003200640128026, "conta_debito_automatico_digital": 0.0014002800560112022, "sem_correspondencia": 0.6781356271254251}, "confidence": 0.6119, "input_tokens": 214, "latency_ms": 125.73381700002528} +{"id": "g0318-oos_conversa-indireto_multiplo-6-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"portabilidade": 0.00019998000199980009, "reclamacao_atendimento": 0.9939006099390063, "conta_segunda_via": 0.00019998000199980009, "cadastro_atualizacao": 0.0004999500049995001, "roaming_pacote": 0.00019998000199980009, "seguranca_perda_roubo": 0.0002999700029997001, "conta_debito_automatico_digital": 0.00019998000199980009, "sem_correspondencia": 0.004499550044995501}, "confidence": 0.9797, "input_tokens": 228, "latency_ms": 132.1287560000428} +{"id": "g0320-oos_conversa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0954, "recarga_nao_creditada": 0.0059, "recarga_realizar": 0.0032, "plano_troca": 0.0032, "fidelidade_pontos": 0.0032, "troca_numero": 0.0031, "conta_segunda_via": 0.0032, "conta_debito_automatico_digital": 0.0033, "cadastro_atualizacao": 0.0032, "beneficios_consulta": 0.0032, "suporte_configuracao": 0.0032, "sem_correspondencia": 0.8699}, "confidence": 0.7823, "input_tokens": 276, "latency_ms": 155.16954699995722} +{"id": "g0320-oos_conversa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 17, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.0056, "parceiros_ofertas": 0.0002, "bonus_nao_recebido": 0.0002, "suporte_chip_esim": 0.0006, "fidelidade_resgate": 0.0002, "recarga_nao_creditada": 0.0002, "recarga_saldo": 0.0002, "conta_vencimento": 0.0002, "internet_pacote_adicional": 0.0008, "cancelamento_linha": 0.9858, "conta_contestacao": 0.0002, "sem_correspondencia": 0.0058}, "confidence": 0.9618, "input_tokens": 271, "latency_ms": 160.29296499999646} +{"id": "g0320-oos_conversa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0029997000299970002, "conta_pagamento_confirmacao": 0.0024997500249975004, "troca_numero": 0.0132986701329867, "atendimento_humano": 0.0851914808519148, "cancelamento_linha": 0.11348865113488651, "marketplace_pedido": 0.011098890110988902, "seguranca_fraude": 0.19578042195780423, "conta_contestacao": 0.0036996300369963007, "portabilidade": 0.008499150084991502, "negociacao_divida": 0.0025997400259974, "fidelidade_pontos": 0.0026997300269973002, "sem_correspondencia": 0.5581441855814419}, "confidence": 0.4635, "input_tokens": 265, "latency_ms": 153.27904100001888} +{"id": "g0320-oos_conversa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"cadastro_atualizacao": 0.05230523052305232, "conta_segunda_via": 0.005600560056005601, "conta_explicacao": 0.6023602360236024, "recarga_nao_creditada": 0.012301230123012303, "fidelidade_resgate": 0.18091809180918098, "conta_pagamento_confirmacao": 0.005400540054005402, "recarga_realizar": 0.005400540054005402, "sem_correspondencia": 0.13571357135713574}, "confidence": 0.4327, "input_tokens": 226, "latency_ms": 131.66124899998977} +{"id": "g0320-oos_conversa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"bonus_nao_recebido": 0.001, "seguranca_perda_roubo": 0.0079, "cancelamento_linha": 0.9783, "vas_consulta": 0.0054, "conta_pagamento_confirmacao": 0.0007, "suporte_sem_sinal": 0.0021, "troca_numero": 0.0007, "sem_correspondencia": 0.0039}, "confidence": 0.9329, "input_tokens": 210, "latency_ms": 124.97907599998825} +{"id": "g0320-oos_conversa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.00040004000400040016, "cancelamento_linha": 0.9836983698369839, "fidelidade_resgate": 0.00010001000100010004, "negociacao_divida": 0.00010001000100010004, "seguranca_perda_roubo": 0.0014001400140014003, "bonus_nao_recebido": 0.00020002000200020008, "parceiros_ofertas": 0.00010001000100010004, "internet_pacote_adicional": 0.006400640064006403, "vas_contratacao": 0.0021002100210021006, "roaming_duvida": 0.0007000700070007002, "negociacao_religacao": 0.00030003000300030005, "sem_correspondencia": 0.0045004500450045015}, "confidence": 0.9555, "input_tokens": 265, "latency_ms": 167.8509700000177} +{"id": "g0320-oos_conversa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0078, "cadastro_atualizacao": 0.0105, "suporte_configuracao": 0.1072, "sem_correspondencia": 0.8745}, "confidence": 0.681, "input_tokens": 132, "latency_ms": 97.35811600000943} +{"id": "g0320-oos_conversa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 9, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_explicacao": 0.0005000000000000001, "vas_cancelamento": 0.9720000000000002, "internet_pacote_adicional": 0.0026000000000000003, "vas_consulta": 0.00040000000000000013, "marketplace_compra": 0.00030000000000000003, "fidelidade_pontos": 0.00010000000000000003, "fidelidade_resgate": 0.00010000000000000003, "vas_contratacao": 0.00010000000000000003, "plano_nova_linha": 0.0018000000000000004, "roaming_cobranca": 0.00010000000000000003, "recarga_nao_creditada": 0.0029000000000000002, "desconto_retencao": 0.00010000000000000003, "conta_pagamento_confirmacao": 0.00010000000000000003, "troca_numero": 0.00010000000000000003, "cancelamento_linha": 0.0023000000000000004, "sem_correspondencia": 0.016500000000000004}, "confidence": 0.9391, "input_tokens": 276, "latency_ms": 181.36009300002343} +{"id": "g0320-oos_conversa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"suporte_sem_sinal": 0.0104989501049895, "roaming_duvida": 0.0030996900309968995, "recarga_saldo": 0.0006999300069992999, "roaming_cobranca": 0.0087991200879912, "marketplace_compra": 0.0011998800119987997, "cancelamento_linha": 0.7386261373862613, "suporte_chip_esim": 0.0020997900209979, "plano_troca": 0.0006999300069992999, "negociacao_divida": 0.0005999400059993998, "seguranca_fraude": 0.004799520047995199, "atendimento_humano": 0.0677932206779322, "bonus_nao_recebido": 0.0015998400159983998, "negociacao_religacao": 0.0020997900209979, "portabilidade": 0.0032996700329966998, "conta_pagamento_confirmacao": 0.0005999400059993998, "sem_correspondencia": 0.15348465153484647}, "confidence": 0.6722, "input_tokens": 290, "latency_ms": 184.36065399998824} +{"id": "g0320-oos_conversa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.002, "portabilidade": 0.0284, "internet_consumo": 0.0123, "roaming_cobranca": 0.0166, "marketplace_pedido": 0.002, "conta_vencimento": 0.002, "seguranca_fraude": 0.6758, "cadastro_atualizacao": 0.0033, "conta_explicacao": 0.0039, "conta_debito_automatico_digital": 0.002, "recarga_nao_creditada": 0.0029, "sem_correspondencia": 0.2488}, "confidence": 0.6211, "input_tokens": 277, "latency_ms": 181.2658129999818} +{"id": "g0320-oos_conversa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0362963703629637, "internet_pacote_adicional": 0.23107689231076892, "roaming_cobranca": 0.036696330366963306, "sem_correspondencia": 0.6959304069593041}, "confidence": 0.3996, "input_tokens": 126, "latency_ms": 96.92825199999788} +{"id": "g0320-oos_conversa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.0029997000299970002, "marketplace_pedido": 0.012898710128987101, "conta_segunda_via": 0.004899510048995101, "troca_numero": 0.0028997100289971, "bonus_nao_recebido": 0.004299570042995701, "internet_consumo": 0.23707629237076294, "conta_explicacao": 0.020997900209979003, "conta_vencimento": 0.0028997100289971, "roaming_duvida": 0.0241975802419758, "recarga_nao_creditada": 0.2081791820817918, "vas_contratacao": 0.0032996700329967, "parceiros_ofertas": 0.0028997100289971, "vas_cancelamento": 0.05019498050194981, "internet_problema_conexao": 0.2748725127487251, "plano_consulta": 0.0028997100289971, "sem_correspondencia": 0.1444855514448555}, "confidence": 0.3387, "input_tokens": 280, "latency_ms": 174.4702949999919} +{"id": "g0321-oos_desabafo-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"bonus_nao_recebido": 0.0047, "fidelidade_pontos": 0.0049, "internet_problema_conexao": 0.8909, "sem_correspondencia": 0.0995}, "confidence": 0.7231, "input_tokens": 141, "latency_ms": 103.78548799997134} +{"id": "g0321-oos_desabafo-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"suporte_sem_sinal": 0.06758648270345931, "marketplace_pedido": 0.007798440311937612, "vas_consulta": 0.0634873025394921, "internet_consumo": 0.3135372925414917, "fidelidade_pontos": 0.03799240151969606, "bonus_nao_recebido": 0.004399120175964807, "portabilidade": 0.023395320935812838, "plano_troca": 0.0030993801239752048, "parceiros_ofertas": 0.01919616076784643, "fidelidade_resgate": 0.02529494101179764, "roaming_duvida": 0.010097980403919215, "roaming_pacote": 0.0023995200959808036, "cadastro_atualizacao": 0.0020995800839832034, "seguranca_fraude": 0.0574885022995401, "recarga_nao_creditada": 0.11137772445510898, "sem_correspondencia": 0.250749850029994}, "confidence": 0.2749, "input_tokens": 290, "latency_ms": 191.91697500002647} +{"id": "g0321-oos_desabafo-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.6549, "recarga_nao_creditada": 0.0178, "marketplace_pedido": 0.0099, "sem_correspondencia": 0.3174}, "confidence": 0.4527, "input_tokens": 129, "latency_ms": 99.83743100002584} +{"id": "g0321-oos_desabafo-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.11731173117311731, "cancelamento_linha": 0.0635063506350635, "plano_consulta": 0.048604860486048604, "sem_correspondencia": 0.7705770577057706}, "confidence": 0.4414, "input_tokens": 126, "latency_ms": 93.77178500000127} +{"id": "g0321-oos_desabafo-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"beneficios_consulta": 0.0222, "recarga_nao_creditada": 0.0195, "negociacao_religacao": 0.4947, "fidelidade_pontos": 0.0183, "vas_consulta": 0.0187, "plano_troca": 0.0323, "vas_cancelamento": 0.0271, "sem_correspondencia": 0.3672}, "confidence": 0.4067, "input_tokens": 215, "latency_ms": 130.03428300004316} +{"id": "g0321-oos_desabafo-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 0.0002999700029997001, "plano_nova_linha": 0.9175082491750827, "cadastro_atualizacao": 0.0002999700029997001, "seguranca_perda_roubo": 0.002199780021997801, "negociacao_religacao": 0.0002999700029997001, "suporte_chip_esim": 0.0013998600139986004, "portabilidade": 0.0005999400059994002, "negociacao_divida": 0.0002999700029997001, "troca_numero": 0.0002999700029997001, "plano_consulta": 0.0004999500049995001, "conta_segunda_via": 0.00019998000199980009, "sem_correspondencia": 0.07609239076092393}, "confidence": 0.8716, "input_tokens": 272, "latency_ms": 153.8657940000121} +{"id": "g0321-oos_desabafo-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"suporte_chip_esim": 0.1625837416258374, "portabilidade": 0.015998400159984, "conta_contestacao": 0.027797220277972202, "plano_consulta": 0.0071992800719928, "recarga_realizar": 0.008499150084991502, "recarga_nao_creditada": 0.030196980301969805, "vas_contratacao": 0.2501749825017498, "roaming_pacote": 0.10278972102789721, "seguranca_perda_roubo": 0.13408659134086592, "marketplace_pedido": 0.006899310068993101, "seguranca_fraude": 0.0660933906609339, "sem_correspondencia": 0.18768123187681232}, "confidence": 0.1869, "input_tokens": 281, "latency_ms": 159.9801320000438} +{"id": "g0321-oos_desabafo-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"portabilidade": 0.04369563043695631, "seguranca_fraude": 0.9349065093490652, "suporte_sem_sinal": 0.003999600039996, "internet_pacote_adicional": 0.0038996100389961, "reclamacao_atendimento": 0.0032996700329967, "vas_consulta": 0.0018998100189981002, "roaming_cobranca": 0.0018998100189981002, "sem_correspondencia": 0.006399360063993601}, "confidence": 0.847, "input_tokens": 222, "latency_ms": 145.1094970000213} +{"id": "g0321-oos_desabafo-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 0.0198, "beneficios_consulta": 0.0121, "vas_cancelamento": 0.7633, "sem_correspondencia": 0.2048}, "confidence": 0.5224, "input_tokens": 136, "latency_ms": 98.46295300002339} +{"id": "g0321-oos_desabafo-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0034, "internet_problema_conexao": 0.0427, "suporte_chip_esim": 0.0103, "sem_correspondencia": 0.9436}, "confidence": 0.8153, "input_tokens": 132, "latency_ms": 97.98432500002718} +{"id": "g0321-oos_desabafo-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.1, "vas_contratacao": 0.1346, "internet_consumo": 0.251, "plano_troca": 0.064, "vas_consulta": 0.1004, "recarga_saldo": 0.0196, "marketplace_pedido": 0.0691, "sem_correspondencia": 0.2613}, "confidence": 0.1025, "input_tokens": 214, "latency_ms": 142.55349799998385} +{"id": "g0321-oos_desabafo-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"desconto_retencao": 0.10100000000000003, "vas_cancelamento": 0.5640000000000002, "conta_pagamento_confirmacao": 0.0065000000000000014, "roaming_duvida": 0.05890000000000002, "fidelidade_pontos": 0.0065000000000000014, "fidelidade_resgate": 0.021400000000000006, "bonus_nao_recebido": 0.11540000000000004, "sem_correspondencia": 0.12630000000000005}, "confidence": 0.3366, "input_tokens": 237, "latency_ms": 140.35313499999802} +{"id": "g0323-oos_desabafo-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.8320167983201677, "negociacao_divida": 0.019298070192980698, "fidelidade_resgate": 0.033196680331966794, "parceiros_ofertas": 0.0378962103789621, "negociacao_religacao": 0.024897510248975095, "marketplace_compra": 0.024897510248975095, "suporte_chip_esim": 0.0065993400659933995, "sem_correspondencia": 0.021197880211978798}, "confidence": 0.6322, "input_tokens": 234, "latency_ms": 136.13166800001864} +{"id": "g0323-oos_desabafo-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0030006001200240046, "reclamacao_atendimento": 0.22464492898579716, "plano_troca": 0.003200640128025605, "roaming_cobranca": 0.006901380276055211, "internet_pacote_adicional": 0.003200640128025605, "conta_debito_automatico_digital": 0.0035007001400280055, "vas_cancelamento": 0.038407681536307255, "conta_explicacao": 0.0036007201440288058, "seguranca_fraude": 0.2835567113422684, "atendimento_humano": 0.03080616123224645, "conta_segunda_via": 0.003100620124024805, "plano_consulta": 0.003100620124024805, "cadastro_atualizacao": 0.003200640128025605, "roaming_duvida": 0.003100620124024805, "fidelidade_resgate": 0.003100620124024805, "sem_correspondencia": 0.3835767153430686}, "confidence": 0.4546, "input_tokens": 291, "latency_ms": 166.65785700001834} +{"id": "g0323-oos_desabafo-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"marketplace_compra": 0.035603560356035596, "seguranca_perda_roubo": 0.0716071607160716, "recarga_realizar": 0.0299029902990299, "cadastro_atualizacao": 0.0225022502250225, "beneficios_consulta": 0.09630963096309629, "conta_segunda_via": 0.025902590259025898, "internet_problema_conexao": 0.562056205620562, "sem_correspondencia": 0.15611561156115608}, "confidence": 0.3115, "input_tokens": 222, "latency_ms": 130.66439800002172} +{"id": "g0323-oos_desabafo-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0002, "seguranca_perda_roubo": 0.0088, "plano_consulta": 0.0001, "recarga_realizar": 0.0001, "internet_consumo": 0.001, "plano_nova_linha": 0.0001, "recarga_saldo": 0.0001, "sem_correspondencia": 0.9896}, "confidence": 0.9693, "input_tokens": 214, "latency_ms": 126.29393899999286} +{"id": "g0323-oos_desabafo-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.0877, "bonus_nao_recebido": 0.0562, "vas_cancelamento": 0.5666, "sem_correspondencia": 0.2895}, "confidence": 0.2383, "input_tokens": 147, "latency_ms": 96.74747899998692} +{"id": "g0323-oos_desabafo-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 1.0001950380324163e-06, "parceiros_ofertas": 1.0001950380324163e-06, "atendimento_humano": 0.9992948624981872, "cancelamento_linha": 0.0004000780152129666, "recarga_saldo": 1.0001950380324163e-06, "seguranca_perda_roubo": 1.0001950380324163e-06, "recarga_realizar": 1.0001950380324163e-06, "sem_correspondencia": 0.00030005851140972486}, "confidence": 0.9962, "input_tokens": 204, "latency_ms": 122.15437699995846} +{"id": "g0323-oos_desabafo-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.03729999999999999, "portabilidade": 0.0018999999999999996, "fidelidade_resgate": 0.28819999999999996, "plano_troca": 0.0036999999999999993, "vas_contratacao": 0.004899999999999999, "recarga_realizar": 0.0005999999999999998, "negociacao_religacao": 0.0010999999999999998, "conta_explicacao": 0.05339999999999999, "conta_segunda_via": 0.08009999999999999, "conta_contestacao": 0.011399999999999999, "reclamacao_atendimento": 0.07509999999999999, "suporte_chip_esim": 0.0005999999999999998, "seguranca_perda_roubo": 0.044199999999999996, "atendimento_humano": 0.015099999999999997, "roaming_cobranca": 0.0005999999999999998, "sem_correspondencia": 0.38179999999999986}, "confidence": 0.3746, "input_tokens": 290, "latency_ms": 168.0731310000283} +{"id": "g0323-oos_desabafo-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0924, "vas_contratacao": 0.091, "conta_debito_automatico_digital": 0.0532, "seguranca_perda_roubo": 0.1208, "conta_pagamento_confirmacao": 0.0241, "recarga_nao_creditada": 0.0243, "beneficios_consulta": 0.0246, "cadastro_atualizacao": 0.0238, "desconto_retencao": 0.024, "roaming_cobranca": 0.0249, "seguranca_fraude": 0.0441, "sem_correspondencia": 0.4528}, "confidence": 0.2404, "input_tokens": 279, "latency_ms": 162.46008500002063} +{"id": "g0323-oos_desabafo-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0305030503050305, "marketplace_pedido": 0.0156015601560156, "marketplace_compra": 0.021802180218021803, "internet_consumo": 0.5957595759575958, "conta_debito_automatico_digital": 0.046004600460046, "troca_numero": 0.0056005600560056, "atendimento_humano": 0.1214121412141214, "suporte_configuracao": 0.0224022402240224, "recarga_realizar": 0.010301030103010301, "fidelidade_pontos": 0.009400940094009401, "parceiros_ofertas": 0.005700570057005701, "roaming_cobranca": 0.0251025102510251, "cadastro_atualizacao": 0.0055005500550055, "recarga_nao_creditada": 0.030903090309030903, "suporte_sem_sinal": 0.006100610061006101, "sem_correspondencia": 0.0479047904790479}, "confidence": 0.4225, "input_tokens": 284, "latency_ms": 159.96467200000097} +{"id": "g0323-oos_desabafo-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_nao_creditada": 0.0008, "seguranca_perda_roubo": 0.0099, "conta_vencimento": 0.0008, "conta_segunda_via": 0.0008, "marketplace_pedido": 0.0008, "internet_pacote_adicional": 0.0069, "suporte_sem_sinal": 0.0068, "roaming_duvida": 0.0382, "beneficios_consulta": 0.0008, "roaming_pacote": 0.0008, "recarga_saldo": 0.0008, "troca_numero": 0.0008, "roaming_cobranca": 0.0008, "cancelamento_linha": 0.0086, "internet_problema_conexao": 0.8836, "sem_correspondencia": 0.0388}, "confidence": 0.7958, "input_tokens": 284, "latency_ms": 160.0841879999848} +{"id": "g0323-oos_desabafo-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"fidelidade_pontos": 0.0027002700270027003, "internet_problema_conexao": 0.836083608360836, "cadastro_atualizacao": 0.0026002600260026, "marketplace_compra": 0.0039003900390038996, "conta_debito_automatico_digital": 0.0026002600260026, "roaming_pacote": 0.0025002500250025, "desconto_retencao": 0.0027002700270027003, "sem_correspondencia": 0.1469146914691469}, "confidence": 0.7443, "input_tokens": 220, "latency_ms": 128.20689700004095} +{"id": "g0323-oos_desabafo-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0223, "troca_numero": 0.0402, "roaming_duvida": 0.1313, "suporte_chip_esim": 0.0385, "fidelidade_resgate": 0.0852, "fidelidade_pontos": 0.0223, "conta_explicacao": 0.0411, "sem_correspondencia": 0.6191}, "confidence": 0.3612, "input_tokens": 221, "latency_ms": 129.47498200003338} +{"id": "g0324-oos_desabafo-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.00039984006397441034, "plano_consulta": 0.00039984006397441034, "conta_pagamento_confirmacao": 0.00039984006397441034, "seguranca_fraude": 0.0036985205917632958, "recarga_realizar": 0.00039984006397441034, "cancelamento_linha": 0.9305277888844464, "roaming_pacote": 0.00659736105557777, "negociacao_divida": 0.00039984006397441034, "vas_contratacao": 0.0004998000799680129, "recarga_saldo": 0.00039984006397441034, "plano_nova_linha": 0.013294682127149144, "marketplace_compra": 0.0004998000799680129, "internet_consumo": 0.04028388644542184, "conta_segunda_via": 0.00039984006397441034, "troca_numero": 0.00039984006397441034, "sem_correspondencia": 0.0013994402239104363}, "confidence": 0.875, "input_tokens": 298, "latency_ms": 172.48261499992168} +{"id": "g0324-oos_desabafo-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0894, "internet_consumo": 0.2903, "conta_vencimento": 0.011, "sem_correspondencia": 0.6093}, "confidence": 0.3317, "input_tokens": 126, "latency_ms": 88.01968499994928} +{"id": "g0324-oos_desabafo-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"internet_consumo": 0.28770000000000007, "plano_consulta": 0.0055000000000000005, "vas_cancelamento": 0.3279000000000001, "seguranca_perda_roubo": 0.06360000000000002, "conta_vencimento": 0.0025000000000000005, "vas_consulta": 0.003500000000000001, "roaming_duvida": 0.02440000000000001, "suporte_chip_esim": 0.005100000000000001, "conta_contestacao": 0.0024000000000000002, "cadastro_atualizacao": 0.0024000000000000002, "plano_nova_linha": 0.021200000000000004, "sem_correspondencia": 0.2538000000000001}, "confidence": 0.3807, "input_tokens": 281, "latency_ms": 160.49593999991885} +{"id": "g0324-oos_desabafo-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_vencimento": 0.0056005600560056, "negociacao_religacao": 0.007600760076007601, "vas_cancelamento": 0.8186818681868187, "portabilidade": 0.013201320132013201, "desconto_retencao": 0.0056005600560056, "roaming_pacote": 0.0231023102310231, "vas_contratacao": 0.005700570057005701, "sem_correspondencia": 0.12051205120512051}, "confidence": 0.6693, "input_tokens": 207, "latency_ms": 124.9990329999946} +{"id": "g0324-oos_desabafo-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9439, "suporte_sem_sinal": 0.0126, "desconto_retencao": 0.0019, "roaming_duvida": 0.0019, "vas_consulta": 0.0019, "marketplace_pedido": 0.0018, "conta_explicacao": 0.0017, "sem_correspondencia": 0.0343}, "confidence": 0.8638, "input_tokens": 209, "latency_ms": 123.47940100005417} +{"id": "g0324-oos_desabafo-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.17228277172282772, "plano_consulta": 0.022097790220977905, "conta_explicacao": 0.06899310068993102, "conta_pagamento_confirmacao": 0.006799320067993201, "suporte_chip_esim": 0.0081991800819918, "roaming_pacote": 0.0065993400659934, "plano_nova_linha": 0.0064993500649935, "sem_correspondencia": 0.7085291470852915}, "confidence": 0.5408, "input_tokens": 225, "latency_ms": 131.48637699998744} +{"id": "g0324-oos_desabafo-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0023, "internet_problema_conexao": 0.4998, "suporte_sem_sinal": 0.012, "plano_consulta": 0.01, "recarga_nao_creditada": 0.0023, "marketplace_compra": 0.0027, "internet_consumo": 0.3871, "plano_troca": 0.0039, "reclamacao_atendimento": 0.0395, "marketplace_pedido": 0.0031, "beneficios_consulta": 0.0032, "desconto_retencao": 0.0016, "conta_pagamento_confirmacao": 0.0016, "negociacao_divida": 0.0016, "internet_pacote_adicional": 0.0044, "sem_correspondencia": 0.0249}, "confidence": 0.5711, "input_tokens": 296, "latency_ms": 168.65194799993333} +{"id": "g0324-oos_desabafo-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0026, "parceiros_ofertas": 0.0026, "conta_vencimento": 0.003, "seguranca_fraude": 0.0627, "plano_nova_linha": 0.1342, "plano_consulta": 0.0062, "marketplace_compra": 0.0072, "seguranca_perda_roubo": 0.0524, "roaming_pacote": 0.0058, "vas_cancelamento": 0.0646, "beneficios_consulta": 0.0026, "sem_correspondencia": 0.6561}, "confidence": 0.5121, "input_tokens": 272, "latency_ms": 158.15893600006348} +{"id": "g0324-oos_desabafo-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"roaming_cobranca": 0.00970291087326198, "conta_pagamento_confirmacao": 0.0031009302790837253, "conta_debito_automatico_digital": 0.021606481944583377, "conta_explicacao": 0.015104531359407824, "suporte_configuracao": 0.02670801240372112, "vas_consulta": 0.03030909272781835, "seguranca_perda_roubo": 0.021506451935580675, "vas_contratacao": 0.01720516154846454, "negociacao_divida": 0.0031009302790837253, "desconto_retencao": 0.0031009302790837253, "conta_contestacao": 0.00490147044113234, "negociacao_religacao": 0.647594278283485, "conta_vencimento": 0.0031009302790837253, "seguranca_fraude": 0.024207262178653596, "plano_troca": 0.0031009302790837253, "sem_correspondencia": 0.16564969490847256}, "confidence": 0.5196, "input_tokens": 293, "latency_ms": 167.75695300009374} +{"id": "g0324-oos_desabafo-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"plano_consulta": 0.0007, "suporte_sem_sinal": 0.0293, "conta_pagamento_confirmacao": 0.0006, "recarga_realizar": 0.0006, "conta_vencimento": 0.0006, "parceiros_ofertas": 0.0006, "beneficios_consulta": 0.0006, "vas_consulta": 0.0007, "vas_contratacao": 0.0039, "suporte_configuracao": 0.0024, "conta_debito_automatico_digital": 0.0019, "marketplace_pedido": 0.0006, "cancelamento_linha": 0.8853, "conta_contestacao": 0.0006, "seguranca_perda_roubo": 0.0317, "sem_correspondencia": 0.0399}, "confidence": 0.8057, "input_tokens": 289, "latency_ms": 162.69824699998026} +{"id": "g0324-oos_desabafo-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.794979497949795, "negociacao_divida": 0.005300530053005301, "plano_troca": 0.005400540054005401, "plano_nova_linha": 0.04680468046804681, "negociacao_religacao": 0.005300530053005301, "roaming_cobranca": 0.031003100310031007, "suporte_configuracao": 0.006200620062006201, "sem_correspondencia": 0.10501050105010502}, "confidence": 0.6221, "input_tokens": 223, "latency_ms": 131.0396500000479} +{"id": "g0324-oos_desabafo-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"recarga_saldo": 0.005198960207958408, "desconto_retencao": 0.005198960207958408, "troca_numero": 0.01189762047590482, "portabilidade": 0.011297740451909618, "parceiros_ofertas": 0.006798640271945611, "conta_contestacao": 0.005198960207958408, "fidelidade_pontos": 0.1834633073385323, "plano_nova_linha": 0.011197760447910418, "negociacao_religacao": 0.005198960207958408, "internet_consumo": 0.10087982403519297, "roaming_pacote": 0.00599880023995201, "marketplace_pedido": 0.005198960207958408, "roaming_cobranca": 0.005198960207958408, "cancelamento_linha": 0.45700859828034396, "conta_segunda_via": 0.005498900219956008, "sem_correspondencia": 0.17476504699060189}, "confidence": 0.4172, "input_tokens": 287, "latency_ms": 164.4468730000881} +{"id": "g0326-oos_desabafo-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9226, "plano_troca": 0.003, "roaming_pacote": 0.0687, "sem_correspondencia": 0.0057}, "confidence": 0.7797, "input_tokens": 171, "latency_ms": 108.03860499993334} +{"id": "g0326-oos_desabafo-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 176, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.179, "roaming_duvida": 0.0377, "portabilidade": 0.057, "sem_correspondencia": 0.7263}, "confidence": 0.4034, "input_tokens": 163, "latency_ms": 107.29570500006957} +{"id": "g0326-oos_desabafo-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 180, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_pagamento_confirmacao": 0.001300260052010402, "suporte_chip_esim": 0.002100420084016803, "beneficios_consulta": 0.0015003000600120023, "conta_debito_automatico_digital": 0.0018003600720144029, "internet_consumo": 0.33106621324264857, "plano_nova_linha": 0.016303260652130423, "atendimento_humano": 0.5778155631126225, "reclamacao_atendimento": 0.015203040608121624, "roaming_pacote": 0.0016003200640128026, "vas_consulta": 0.002000400080016003, "roaming_duvida": 0.0045009001800360065, "parceiros_ofertas": 0.0016003200640128026, "marketplace_pedido": 0.001900380076015203, "portabilidade": 0.0049009801960392075, "seguranca_perda_roubo": 0.0027005401080216042, "sem_correspondencia": 0.033706741348269655}, "confidence": 0.6095, "input_tokens": 318, "latency_ms": 182.45754400004444} +{"id": "g0326-oos_desabafo-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.6896689668966897, "plano_consulta": 0.008200820082008202, "roaming_pacote": 0.0069006900690069, "troca_numero": 0.039603960396039604, "cadastro_atualizacao": 0.005100510051005101, "portabilidade": 0.015001500150015001, "vas_contratacao": 0.0501050105010501, "conta_contestacao": 0.013101310131013101, "plano_troca": 0.007700770077007701, "internet_problema_conexao": 0.11921192119211921, "vas_consulta": 0.008600860086008601, "sem_correspondencia": 0.0368036803680368}, "confidence": 0.5137, "input_tokens": 310, "latency_ms": 174.18345999999474} +{"id": "g0326-oos_desabafo-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.006999300069993001, "roaming_duvida": 0.027697230276972302, "conta_explicacao": 0.011398860113988602, "negociacao_divida": 0.0028997100289971, "cadastro_atualizacao": 0.046295370462953706, "conta_vencimento": 0.0028997100289971, "plano_troca": 0.006399360063993601, "internet_pacote_adicional": 0.051894810518948106, "conta_segunda_via": 0.0028997100289971, "suporte_chip_esim": 0.019198080191980802, "vas_consulta": 0.005699430056994301, "roaming_pacote": 0.0028997100289971, "vas_contratacao": 0.0027997200279972004, "desconto_retencao": 0.0028997100289971, "plano_nova_linha": 0.004999500049995001, "sem_correspondencia": 0.8021197880211979}, "confidence": 0.6673, "input_tokens": 316, "latency_ms": 178.0169419999993} +{"id": "g0326-oos_desabafo-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0259, "plano_nova_linha": 0.0165, "cadastro_atualizacao": 0.0166, "sem_correspondencia": 0.941}, "confidence": 0.7925, "input_tokens": 157, "latency_ms": 101.7456189999848} +{"id": "g0326-oos_desabafo-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 154, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"cadastro_atualizacao": 0.0155, "suporte_chip_esim": 0.0325, "portabilidade": 0.0153, "internet_consumo": 0.6937, "suporte_sem_sinal": 0.0736, "vas_cancelamento": 0.1016, "roaming_pacote": 0.0147, "sem_correspondencia": 0.0531}, "confidence": 0.4537, "input_tokens": 242, "latency_ms": 139.0325299998949} +{"id": "g0326-oos_desabafo-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 165, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"seguranca_perda_roubo": 0.017, "suporte_sem_sinal": 0.0023, "negociacao_divida": 0.0002, "cancelamento_linha": 0.9612, "conta_pagamento_confirmacao": 0.0002, "parceiros_ofertas": 0.0006, "seguranca_fraude": 0.0075, "desconto_retencao": 0.0002, "roaming_duvida": 0.0011, "suporte_chip_esim": 0.0003, "vas_cancelamento": 0.0057, "sem_correspondencia": 0.0037}, "confidence": 0.9082, "input_tokens": 310, "latency_ms": 173.5840730000291} +{"id": "g0326-oos_desabafo-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0378, "cadastro_atualizacao": 0.0117, "bonus_nao_recebido": 0.0305, "suporte_configuracao": 0.014, "fidelidade_pontos": 0.0294, "suporte_sem_sinal": 0.0336, "conta_vencimento": 0.0109, "sem_correspondencia": 0.8321}, "confidence": 0.6336, "input_tokens": 252, "latency_ms": 142.85265600005914} +{"id": "g0326-oos_desabafo-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 128, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.7819563912782556, "conta_vencimento": 0.002100420084016803, "internet_problema_conexao": 0.041608321664332856, "negociacao_divida": 0.002100420084016803, "seguranca_fraude": 0.004900980196039207, "recarga_nao_creditada": 0.004600920184036806, "suporte_configuracao": 0.00660132026405281, "conta_contestacao": 0.0022004400880176033, "reclamacao_atendimento": 0.06431286257251449, "seguranca_perda_roubo": 0.004800960192038407, "recarga_saldo": 0.002100420084016803, "sem_correspondencia": 0.08271654330866171}, "confidence": 0.6499, "input_tokens": 300, "latency_ms": 168.63772200008498} +{"id": "g0326-oos_desabafo-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 146, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0544, "reclamacao_atendimento": 0.1285, "conta_segunda_via": 0.053, "sem_correspondencia": 0.7641}, "confidence": 0.4349, "input_tokens": 167, "latency_ms": 107.54119900002479} +{"id": "g0326-oos_desabafo-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.746974697469747, "internet_pacote_adicional": 0.0056005600560056, "internet_problema_conexao": 0.017601760176017604, "vas_cancelamento": 0.052305230523052304, "conta_contestacao": 0.0019001900190019003, "portabilidade": 0.0016001600160016002, "conta_debito_automatico_digital": 0.0014001400140014, "roaming_duvida": 0.0023002300230023, "seguranca_fraude": 0.1546154615461546, "suporte_sem_sinal": 0.0023002300230023, "roaming_cobranca": 0.0016001600160016002, "sem_correspondencia": 0.011801180118011801}, "confidence": 0.6445, "input_tokens": 305, "latency_ms": 173.52674400001433} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 7, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.00040004000400040016, "marketplace_pedido": 0.013001300130013004, "internet_consumo": 0.513851385138514, "bonus_nao_recebido": 0.006300630063006302, "conta_segunda_via": 0.009800980098009802, "seguranca_perda_roubo": 0.002500250025002501, "plano_nova_linha": 0.12731273127312734, "conta_debito_automatico_digital": 0.004400440044004402, "vas_contratacao": 0.005400540054005402, "desconto_retencao": 0.0021002100210021006, "internet_problema_conexao": 0.20982098209820985, "sem_correspondencia": 0.10511051105110514}, "confidence": 0.442, "input_tokens": 275, "latency_ms": 157.84254599998349} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0007, "seguranca_fraude": 0.0038, "marketplace_compra": 0.0007, "sem_correspondencia": 0.9948}, "confidence": 0.9736, "input_tokens": 142, "latency_ms": 94.8271060000252} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0011, "plano_consulta": 0.001, "suporte_chip_esim": 0.0054, "seguranca_perda_roubo": 0.0055, "recarga_saldo": 0.0012, "conta_explicacao": 0.0042, "parceiros_ofertas": 0.001, "sem_correspondencia": 0.9806}, "confidence": 0.9383, "input_tokens": 220, "latency_ms": 127.88631000000805} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 10, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0023995200959808036, "troca_numero": 0.010297940411917617, "negociacao_divida": 0.001299740051989602, "plano_consulta": 0.001299740051989602, "conta_segunda_via": 0.001299740051989602, "conta_explicacao": 0.021595680863827234, "suporte_configuracao": 0.0033993201359728054, "roaming_cobranca": 0.01769646070785843, "marketplace_pedido": 0.0023995200959808036, "roaming_duvida": 0.09358128374325135, "conta_vencimento": 0.0014997000599880025, "plano_nova_linha": 0.0032993401319736052, "beneficios_consulta": 0.001299740051989602, "fidelidade_resgate": 0.0021995600879824036, "roaming_pacote": 0.001299740051989602, "sem_correspondencia": 0.835132973405319}, "confidence": 0.7454, "input_tokens": 276, "latency_ms": 158.46169099995677} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 12, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0039, "roaming_cobranca": 0.0039, "vas_cancelamento": 0.0043, "fidelidade_pontos": 0.0038, "atendimento_humano": 0.4873, "troca_numero": 0.0037, "marketplace_pedido": 0.0037, "sem_correspondencia": 0.4894}, "confidence": 0.6011, "input_tokens": 197, "latency_ms": 121.7289509999091} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 21, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 3, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"troca_numero": 0.0045, "recarga_realizar": 0.0011, "plano_troca": 0.0009, "cadastro_atualizacao": 0.0024, "parceiros_ofertas": 0.0027, "internet_pacote_adicional": 0.0316, "vas_consulta": 0.0085, "internet_problema_conexao": 0.3718, "conta_explicacao": 0.0233, "beneficios_consulta": 0.0011, "bonus_nao_recebido": 0.006, "marketplace_pedido": 0.0072, "internet_consumo": 0.4262, "marketplace_compra": 0.0089, "seguranca_fraude": 0.019, "sem_correspondencia": 0.0848}, "confidence": 0.4815, "input_tokens": 275, "latency_ms": 158.0037319999974} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 11, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"internet_pacote_adicional": 0.040100000000000004, "roaming_pacote": 0.0045000000000000005, "cancelamento_linha": 0.03810000000000001, "cadastro_atualizacao": 0.004700000000000001, "internet_problema_conexao": 0.29380000000000006, "parceiros_ofertas": 0.020300000000000002, "conta_segunda_via": 0.0048000000000000004, "conta_contestacao": 0.0048000000000000004, "reclamacao_atendimento": 0.018200000000000004, "atendimento_humano": 0.29690000000000005, "roaming_duvida": 0.0055000000000000005, "sem_correspondencia": 0.26830000000000004}, "confidence": 0.3528, "input_tokens": 278, "latency_ms": 160.96495900001173} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 9, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"plano_nova_linha": 0.015199999999999997, "negociacao_religacao": 0.029399999999999992, "seguranca_fraude": 0.34859999999999997, "marketplace_compra": 0.07119999999999999, "conta_vencimento": 0.015399999999999997, "plano_troca": 0.015899999999999997, "fidelidade_pontos": 0.028799999999999992, "bonus_nao_recebido": 0.15569999999999998, "suporte_configuracao": 0.030999999999999993, "atendimento_humano": 0.10349999999999997, "recarga_nao_creditada": 0.04069999999999999, "sem_correspondencia": 0.14459999999999998}, "confidence": 0.1964, "input_tokens": 271, "latency_ms": 156.45454500008782} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 5, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"fidelidade_pontos": 0.017200000000000003, "plano_nova_linha": 0.0023000000000000004, "recarga_nao_creditada": 0.8862000000000001, "plano_troca": 0.0031000000000000003, "portabilidade": 0.019200000000000002, "internet_consumo": 0.04540000000000001, "suporte_sem_sinal": 0.008300000000000002, "sem_correspondencia": 0.018300000000000004}, "confidence": 0.7412, "input_tokens": 211, "latency_ms": 127.4877829999923} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0005, "internet_problema_conexao": 0.0022, "marketplace_compra": 0.0007, "recarga_nao_creditada": 0.0594, "negociacao_divida": 0.0004, "recarga_saldo": 0.0005, "vas_contratacao": 0.0005, "sem_correspondencia": 0.9358}, "confidence": 0.8738, "input_tokens": 202, "latency_ms": 120.77998200004458} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0117, "suporte_sem_sinal": 0.0401, "atendimento_humano": 0.0159, "sem_correspondencia": 0.9323}, "confidence": 0.7749, "input_tokens": 121, "latency_ms": 84.78966899997431} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"beneficios_consulta": 0.00029997000299970003, "plano_troca": 9.999000099990002e-05, "roaming_pacote": 9.999000099990002e-05, "vas_cancelamento": 0.0011998800119988001, "bonus_nao_recebido": 9.999000099990002e-05, "internet_consumo": 0.0045995400459954, "parceiros_ofertas": 9.999000099990002e-05, "vas_contratacao": 9.999000099990002e-05, "conta_pagamento_confirmacao": 9.999000099990002e-05, "atendimento_humano": 0.9916008399160084, "conta_contestacao": 9.999000099990002e-05, "sem_correspondencia": 0.0015998400159984002}, "confidence": 0.976, "input_tokens": 293, "latency_ms": 168.49586300008923} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"conta_debito_automatico_digital": 0.010702140428085616, "roaming_duvida": 0.0673134626925385, "recarga_saldo": 0.014402880576115223, "desconto_retencao": 0.3657731546309262, "suporte_sem_sinal": 0.16773354670934185, "negociacao_religacao": 0.01750350070014003, "seguranca_perda_roubo": 0.1869373874774955, "sem_correspondencia": 0.16963392678535708}, "confidence": 0.2094, "input_tokens": 238, "latency_ms": 137.41804799997226} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0012001200120012, "conta_vencimento": 0.001000100010001, "internet_pacote_adicional": 0.005000500050005001, "desconto_retencao": 0.0178017801780178, "suporte_chip_esim": 0.0042004200420042, "recarga_saldo": 0.009000900090009, "troca_numero": 0.0022002200220022005, "plano_nova_linha": 0.0087008700870087, "parceiros_ofertas": 0.0026002600260026003, "conta_contestacao": 0.0028002800280028, "vas_cancelamento": 0.41004100410041, "sem_correspondencia": 0.5354535453545355}, "confidence": 0.6112, "input_tokens": 280, "latency_ms": 164.23979000001054} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0040995900409959, "portabilidade": 0.043495650434956505, "suporte_sem_sinal": 0.049095090490950906, "vas_contratacao": 0.004899510048995101, "roaming_cobranca": 0.0045995400459954, "suporte_configuracao": 0.0120987901209879, "conta_debito_automatico_digital": 0.004199580041995801, "sem_correspondencia": 0.8775122487751226}, "confidence": 0.7363, "input_tokens": 243, "latency_ms": 145.1664850000043} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.0656, "vas_contratacao": 0.1278, "marketplace_compra": 0.0449, "sem_correspondencia": 0.7617}, "confidence": 0.4313, "input_tokens": 146, "latency_ms": 94.72728800005825} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"cancelamento_linha": 0.05820582058205822, "conta_segunda_via": 0.00020002000200020008, "negociacao_divida": 0.00030003000300030005, "roaming_cobranca": 0.00010001000100010004, "reclamacao_atendimento": 0.00020002000200020008, "suporte_configuracao": 0.00040004000400040016, "fidelidade_resgate": 0.00040004000400040016, "conta_contestacao": 0.00010001000100010004, "internet_consumo": 0.9016901690169018, "parceiros_ofertas": 0.00010001000100010004, "seguranca_perda_roubo": 0.0007000700070007002, "negociacao_religacao": 0.00030003000300030005, "suporte_chip_esim": 0.0005000500050005002, "plano_nova_linha": 0.00010001000100010004, "portabilidade": 0.0024002400240024004, "sem_correspondencia": 0.034303430343034305}, "confidence": 0.8497, "input_tokens": 297, "latency_ms": 165.602705000083} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.234, "plano_nova_linha": 0.0039, "seguranca_perda_roubo": 0.004, "sem_correspondencia": 0.7581}, "confidence": 0.5719, "input_tokens": 144, "latency_ms": 98.70052300004772} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"roaming_cobranca": 0.0349034903490349, "suporte_chip_esim": 0.006000600060006001, "recarga_nao_creditada": 0.14511451145114512, "roaming_duvida": 0.052605260526052605, "reclamacao_atendimento": 0.0093009300930093, "marketplace_pedido": 0.017201720172017203, "marketplace_compra": 0.0209020902090209, "suporte_configuracao": 0.0195019501950195, "fidelidade_resgate": 0.29552955295529554, "troca_numero": 0.0054005400540054005, "conta_segunda_via": 0.010401040104010401, "plano_consulta": 0.039603960396039604, "seguranca_fraude": 0.24342434243424343, "suporte_sem_sinal": 0.0184018401840184, "portabilidade": 0.0036003600360036, "sem_correspondencia": 0.0781078107810781}, "confidence": 0.2589, "input_tokens": 292, "latency_ms": 167.16034000000946} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.00020000000000000004, "suporte_configuracao": 0.0007000000000000001, "conta_pagamento_confirmacao": 0.00020000000000000004, "suporte_chip_esim": 0.0006000000000000001, "seguranca_perda_roubo": 0.0006000000000000001, "cancelamento_linha": 0.9762000000000001, "beneficios_consulta": 0.00020000000000000004, "sem_correspondencia": 0.021300000000000003}, "confidence": 0.94, "input_tokens": 235, "latency_ms": 140.86970399989696} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0008, "desconto_retencao": 0.0074, "vas_cancelamento": 0.0177, "plano_consulta": 0.0009, "internet_consumo": 0.0094, "portabilidade": 0.0039, "roaming_pacote": 0.0052, "plano_troca": 0.0012, "plano_nova_linha": 0.0008, "cadastro_atualizacao": 0.0008, "negociacao_religacao": 0.1259, "bonus_nao_recebido": 0.0172, "reclamacao_atendimento": 0.0008, "conta_segunda_via": 0.0008, "conta_contestacao": 0.0008, "sem_correspondencia": 0.8064}, "confidence": 0.7282, "input_tokens": 297, "latency_ms": 166.85500100004447} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_contestacao": 0.007200000000000001, "negociacao_divida": 0.0021000000000000003, "internet_problema_conexao": 0.5216000000000001, "fidelidade_pontos": 0.0023000000000000004, "plano_consulta": 0.012700000000000001, "vas_contratacao": 0.0024000000000000002, "roaming_pacote": 0.0021000000000000003, "sem_correspondencia": 0.44960000000000006}, "confidence": 0.5941, "input_tokens": 223, "latency_ms": 131.5759970000272} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_religacao": 0.0096009600960096, "seguranca_fraude": 0.14541454145414542, "portabilidade": 0.0648064806480648, "internet_pacote_adicional": 0.0034003400340034003, "recarga_nao_creditada": 0.0030003000300030005, "negociacao_divida": 0.0036003600360036, "vas_cancelamento": 0.15791579157915792, "vas_consulta": 0.017601760176017604, "conta_vencimento": 0.0031003100310031, "suporte_sem_sinal": 0.012501250125012502, "atendimento_humano": 0.38793879387938796, "sem_correspondencia": 0.1911191119111911}, "confidence": 0.3244, "input_tokens": 283, "latency_ms": 163.59009799998603} +{"id": "g0333-oos_ininteligivel-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.056917075122536756, "plano_troca": 0.0013003901170351103, "plano_consulta": 0.0013003901170351103, "seguranca_fraude": 0.1760528158447534, "conta_segunda_via": 0.0013003901170351103, "roaming_duvida": 0.0014004201260378114, "beneficios_consulta": 0.0013003901170351103, "internet_problema_conexao": 0.15634690407122134, "atendimento_humano": 0.01710513153946184, "negociacao_religacao": 0.025107532259677903, "desconto_retencao": 0.0013003901170351103, "sem_correspondencia": 0.5605681704511354}, "confidence": 0.4772, "input_tokens": 282, "latency_ms": 163.80091799999263} +{"id": "g0333-oos_ininteligivel-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.005699430056994301, "cadastro_atualizacao": 0.007599240075992401, "internet_problema_conexao": 0.0325967403259674, "fidelidade_pontos": 0.0208979102089791, "troca_numero": 0.009099090090990901, "negociacao_divida": 0.011898810118988102, "internet_consumo": 0.23047695230476953, "fidelidade_resgate": 0.0106989301069893, "conta_segunda_via": 0.008999100089991, "conta_vencimento": 0.005599440055994401, "plano_consulta": 0.0058994100589941, "sem_correspondencia": 0.6505349465053494}, "confidence": 0.5484, "input_tokens": 296, "latency_ms": 187.05866100003732} +{"id": "g0333-oos_ininteligivel-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.7525247475252476, "conta_explicacao": 0.0092990700929907, "vas_cancelamento": 0.053094690530946904, "roaming_duvida": 0.030396960303969604, "plano_troca": 0.0010998900109989002, "internet_problema_conexao": 0.0961903809619038, "recarga_realizar": 0.000999900009999, "sem_correspondencia": 0.056394360563943605}, "confidence": 0.5571, "input_tokens": 226, "latency_ms": 148.14715800002887} +{"id": "g0333-oos_ininteligivel-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9508098380323935, "conta_debito_automatico_digital": 0.003599280143971206, "negociacao_religacao": 0.004199160167966407, "seguranca_perda_roubo": 0.02299540091981604, "recarga_nao_creditada": 0.0008998200359928015, "conta_pagamento_confirmacao": 0.0008998200359928015, "marketplace_pedido": 0.004799040191961607, "sem_correspondencia": 0.011797640471905619}, "confidence": 0.8714, "input_tokens": 246, "latency_ms": 156.51876399999765} +{"id": "g0333-oos_ininteligivel-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.0272, "marketplace_compra": 0.0176, "fidelidade_pontos": 0.0011, "conta_vencimento": 0.001, "internet_problema_conexao": 0.7529, "vas_consulta": 0.0038, "atendimento_humano": 0.0462, "roaming_cobranca": 0.0064, "negociacao_religacao": 0.0016, "plano_nova_linha": 0.003, "internet_consumo": 0.082, "sem_correspondencia": 0.0572}, "confidence": 0.6019, "input_tokens": 290, "latency_ms": 164.89994100004424} +{"id": "g0333-oos_ininteligivel-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_contratacao": 0.0051, "conta_pagamento_confirmacao": 0.0006, "reclamacao_atendimento": 0.9728, "conta_segunda_via": 0.0015, "internet_pacote_adicional": 0.0039, "fidelidade_resgate": 0.0006, "conta_explicacao": 0.0025, "sem_correspondencia": 0.013}, "confidence": 0.9204, "input_tokens": 246, "latency_ms": 143.35947699998997} +{"id": "g0333-oos_ininteligivel-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"recarga_saldo": 0.00029997000299970014, "cancelamento_linha": 0.9266073392660737, "desconto_retencao": 0.0003999600039996002, "vas_consulta": 0.0003999600039996002, "internet_consumo": 0.015298470152984708, "negociacao_religacao": 0.0006999300069993004, "marketplace_pedido": 0.001899810018998101, "internet_pacote_adicional": 0.0024997500249975013, "roaming_pacote": 0.0001999800019998001, "fidelidade_pontos": 0.0001999800019998001, "vas_cancelamento": 0.03449655034496552, "suporte_chip_esim": 0.0003999600039996002, "fidelidade_resgate": 0.0001999800019998001, "conta_segunda_via": 0.0001999800019998001, "portabilidade": 0.0001999800019998001, "sem_correspondencia": 0.015998400159984008}, "confidence": 0.8673, "input_tokens": 293, "latency_ms": 166.5326490000325} +{"id": "g0333-oos_ininteligivel-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.0631, "conta_explicacao": 0.1081, "cadastro_atualizacao": 0.0137, "sem_correspondencia": 0.8151}, "confidence": 0.5381, "input_tokens": 150, "latency_ms": 98.03559299996323} +{"id": "g0333-oos_ininteligivel-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.0006, "atendimento_humano": 0.01, "plano_troca": 0.0006, "sem_correspondencia": 0.9888}, "confidence": 0.9521, "input_tokens": 139, "latency_ms": 95.45982500003447} +{"id": "g0333-oos_ininteligivel-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0072, "cadastro_atualizacao": 0.0024, "parceiros_ofertas": 0.006, "sem_correspondencia": 0.9844}, "confidence": 0.9307, "input_tokens": 137, "latency_ms": 91.96340500000133} +{"id": "g0333-oos_ininteligivel-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6304630463046305, "vas_consulta": 0.020702070207020702, "plano_troca": 0.0113011301130113, "parceiros_ofertas": 0.0015001500150015003, "conta_explicacao": 0.0115011501150115, "suporte_chip_esim": 0.0215021502150215, "recarga_realizar": 0.010901090109010901, "internet_pacote_adicional": 0.0089008900890089, "vas_contratacao": 0.0014001400140014, "roaming_duvida": 0.008600860086008601, "negociacao_religacao": 0.0016001600160016002, "sem_correspondencia": 0.27162716271627163}, "confidence": 0.5688, "input_tokens": 285, "latency_ms": 161.87358199999835} +{"id": "g0333-oos_ininteligivel-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"parceiros_ofertas": 0.0025002500250025004, "portabilidade": 0.24602460246024602, "internet_pacote_adicional": 0.0187018701870187, "internet_problema_conexao": 0.11591159115911591, "troca_numero": 0.0024002400240024, "desconto_retencao": 0.0024002400240024, "seguranca_fraude": 0.5987598759875987, "sem_correspondencia": 0.0133013301330133}, "confidence": 0.4817, "input_tokens": 211, "latency_ms": 125.1251719999118} +{"id": "g0338-oos_ininteligivel-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0151, "vas_consulta": 0.0009, "negociacao_religacao": 0.0002, "troca_numero": 0.0002, "plano_consulta": 0.0001, "roaming_duvida": 0.0012, "bonus_nao_recebido": 0.0001, "internet_problema_conexao": 0.3093, "roaming_pacote": 0.0003, "marketplace_pedido": 0.0021, "conta_explicacao": 0.0043, "negociacao_divida": 0.0001, "recarga_nao_creditada": 0.0012, "plano_nova_linha": 0.0001, "fidelidade_resgate": 0.0001, "sem_correspondencia": 0.6647}, "confidence": 0.7233, "input_tokens": 285, "latency_ms": 162.07636699994055} +{"id": "g0338-oos_ininteligivel-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.0038003800380038005, "seguranca_perda_roubo": 0.004100410041004101, "internet_problema_conexao": 0.037703770377037704, "sem_correspondencia": 0.9543954395439544}, "confidence": 0.8469, "input_tokens": 134, "latency_ms": 91.23484400004145} +{"id": "g0338-oos_ininteligivel-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"negociacao_religacao": 0.12108789121087894, "conta_debito_automatico_digital": 0.0041995800419958014, "cadastro_atualizacao": 0.004399560043995602, "internet_consumo": 0.02119788021197881, "desconto_retencao": 0.011798820117988204, "recarga_realizar": 0.24327567243275677, "troca_numero": 0.0041995800419958014, "recarga_saldo": 0.0041995800419958014, "suporte_chip_esim": 0.009699030096990304, "seguranca_fraude": 0.49255074492550754, "fidelidade_resgate": 0.0041995800419958014, "sem_correspondencia": 0.07919208079192083}, "confidence": 0.419, "input_tokens": 271, "latency_ms": 156.441319999999} +{"id": "g0338-oos_ininteligivel-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 20, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.1038, "conta_contestacao": 0.0355, "conta_pagamento_confirmacao": 0.0211, "marketplace_pedido": 0.0639, "roaming_duvida": 0.0753, "conta_debito_automatico_digital": 0.0211, "conta_vencimento": 0.0218, "sem_correspondencia": 0.6575}, "confidence": 0.4007, "input_tokens": 226, "latency_ms": 131.34003999994093} +{"id": "g0338-oos_ininteligivel-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.004000400040004, "conta_explicacao": 0.017001700170017002, "recarga_saldo": 0.0021002100210021, "vas_consulta": 0.00010001000100010001, "internet_pacote_adicional": 0.0014001400140014, "conta_segunda_via": 0.00010001000100010001, "negociacao_divida": 0.00010001000100010001, "conta_contestacao": 0.0003000300030003, "fidelidade_resgate": 0.0012001200120012, "internet_problema_conexao": 0.0014001400140014, "bonus_nao_recebido": 0.00010001000100010001, "sem_correspondencia": 0.9721972197219722}, "confidence": 0.9337, "input_tokens": 275, "latency_ms": 160.260151999978} +{"id": "g0338-oos_ininteligivel-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.00020002000200020003, "vas_consulta": 0.00040004000400040005, "parceiros_ofertas": 0.00020002000200020003, "sem_correspondencia": 0.9991999199919992}, "confidence": 0.9941, "input_tokens": 110, "latency_ms": 80.70017300008203} +{"id": "g0338-oos_ininteligivel-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 13, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"recarga_nao_creditada": 0.0046995300469953, "plano_troca": 0.00029997000299970003, "internet_pacote_adicional": 0.0007999200079992001, "conta_explicacao": 0.9881011898810119, "vas_consulta": 0.0005999400059994001, "plano_consulta": 0.00039996000399960006, "suporte_chip_esim": 0.0007999200079992001, "sem_correspondencia": 0.004299570042995701}, "confidence": 0.9608, "input_tokens": 215, "latency_ms": 127.63934099996277} +{"id": "g0338-oos_ininteligivel-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 29, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.8290000000000001, "fidelidade_resgate": 0.0024000000000000002, "suporte_chip_esim": 0.0019000000000000002, "negociacao_divida": 0.0013000000000000002, "vas_consulta": 0.0036000000000000003, "plano_consulta": 0.0033000000000000004, "bonus_nao_recebido": 0.0010000000000000002, "fidelidade_pontos": 0.0015000000000000002, "cadastro_atualizacao": 0.0013000000000000002, "roaming_cobranca": 0.0009000000000000001, "troca_numero": 0.0007000000000000001, "sem_correspondencia": 0.15310000000000004}, "confidence": 0.7773, "input_tokens": 272, "latency_ms": 154.07714600007694} +{"id": "g0338-oos_ininteligivel-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0028, "recarga_realizar": 0.0026, "conta_segunda_via": 0.0026, "sem_correspondencia": 0.992}, "confidence": 0.9602, "input_tokens": 136, "latency_ms": 94.98166899993521} +{"id": "g0338-oos_ininteligivel-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.078, "conta_segunda_via": 0.0017, "vas_contratacao": 0.0038, "plano_nova_linha": 0.0539, "internet_pacote_adicional": 0.0038, "negociacao_divida": 0.0017, "roaming_duvida": 0.0114, "negociacao_religacao": 0.0029, "fidelidade_pontos": 0.0017, "cadastro_atualizacao": 0.0017, "recarga_realizar": 0.0018, "sem_correspondencia": 0.8376}, "confidence": 0.7305, "input_tokens": 284, "latency_ms": 183.24870300000384} diff --git a/reports/test/predictions-laya-cpu-r3.jsonl b/reports/test/predictions-laya-cpu-r3.jsonl new file mode 100644 index 0000000..3dbf181 --- /dev/null +++ b/reports/test/predictions-laya-cpu-r3.jsonl @@ -0,0 +1,1744 @@ +{"id": "g0000-conta_segunda_via-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": true, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0207, "conta_pagamento_confirmacao": 0.016, "conta_contestacao": 0.0191, "recarga_realizar": 0.1854, "marketplace_compra": 0.1185, "conta_explicacao": 0.0163, "conta_debito_automatico_digital": 0.1703, "sem_correspondencia": 0.4537}, "confidence": 0.2717, "input_tokens": 226, "latency_ms": 182.8524929999844} +{"id": "g0000-conta_segunda_via-curto_neutro-01-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.063006300630063, "conta_debito_automatico_digital": 0.0624062406240624, "conta_vencimento": 0.06220622062206221, "conta_pagamento_confirmacao": 0.0669066906690669, "conta_segunda_via": 0.06540654065406541, "conta_explicacao": 0.23972397239723972, "fidelidade_resgate": 0.0628062806280628, "sem_correspondencia": 0.3775377537753775}, "confidence": 0.1519, "input_tokens": 239, "latency_ms": 182.71891100002335} +{"id": "g0000-conta_segunda_via-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "conta_contestacao": 9.999930000489998e-07, "conta_explicacao": 9.999930000489998e-07, "conta_vencimento": 9.999930000489998e-07, "conta_segunda_via": 0.9999930000489998, "conta_pagamento_confirmacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 170.32360299998572} +{"id": "g0000-conta_segunda_via-curto_neutro-03-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.2399, "conta_contestacao": 0.1312, "conta_segunda_via": 0.3362, "sem_correspondencia": 0.2927}, "confidence": 0.037, "input_tokens": 139, "latency_ms": 119.51216400001385} +{"id": "g0000-conta_segunda_via-curto_neutro-04-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.0488, "conta_segunda_via": 0.139, "conta_debito_automatico_digital": 0.0373, "conta_explicacao": 0.0497, "conta_pagamento_confirmacao": 0.5539, "conta_vencimento": 0.0501, "roaming_duvida": 0.0279, "sem_correspondencia": 0.0933}, "confidence": 0.2825, "input_tokens": 234, "latency_ms": 172.34328499998242} +{"id": "g0000-conta_segunda_via-curto_neutro-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0078, "suporte_chip_esim": 0.0049, "conta_explicacao": 0.005, "conta_pagamento_confirmacao": 0.0005, "cancelamento_linha": 0.0015, "conta_debito_automatico_digital": 0.0008, "plano_troca": 0.0028, "portabilidade": 0.0039, "plano_consulta": 0.0005, "conta_segunda_via": 0.009, "conta_vencimento": 0.0004, "sem_correspondencia": 0.9629}, "confidence": 0.9061, "input_tokens": 276, "latency_ms": 201.98453000000427} +{"id": "g0000-conta_segunda_via-curto_neutro-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0387, "conta_segunda_via": 0.0527, "conta_explicacao": 0.0408, "sem_correspondencia": 0.8678}, "confidence": 0.6145, "input_tokens": 138, "latency_ms": 128.79745600000092} +{"id": "g0000-conta_segunda_via-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.0524, "conta_pagamento_confirmacao": 0.769, "conta_debito_automatico_digital": 0.0046, "conta_contestacao": 0.0249, "conta_explicacao": 0.0327, "atendimento_humano": 0.0174, "bonus_nao_recebido": 0.0045, "sem_correspondencia": 0.0945}, "confidence": 0.5659, "input_tokens": 230, "latency_ms": 159.1621709999913} +{"id": "g0000-conta_segunda_via-curto_neutro-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0159, "conta_segunda_via": 0.3427, "recarga_realizar": 0.0177, "conta_vencimento": 0.0166, "conta_contestacao": 0.1071, "conta_pagamento_confirmacao": 0.0226, "conta_explicacao": 0.1464, "sem_correspondencia": 0.331}, "confidence": 0.2572, "input_tokens": 232, "latency_ms": 168.44201199998565} +{"id": "g0000-conta_segunda_via-curto_neutro-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"vas_contratacao": 0.0013001300130013002, "conta_debito_automatico_digital": 0.9540954095409542, "plano_troca": 0.00010001000100010003, "conta_vencimento": 0.00010001000100010003, "conta_explicacao": 0.0008000800080008002, "marketplace_pedido": 0.0004000400040004001, "recarga_nao_creditada": 0.00030003000300030005, "conta_segunda_via": 0.00020002000200020005, "vas_consulta": 0.0008000800080008002, "conta_contestacao": 0.0018001800180018003, "suporte_configuracao": 0.018701870187018705, "marketplace_compra": 0.0004000400040004001, "portabilidade": 0.0018001800180018003, "fidelidade_pontos": 0.0013001300130013002, "conta_pagamento_confirmacao": 0.014101410141014103, "sem_correspondencia": 0.003800380038003801}, "confidence": 0.9046, "input_tokens": 289, "latency_ms": 202.92264700000828} +{"id": "g0000-conta_segunda_via-curto_neutro-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9999930000490003, "recarga_nao_creditada": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "conta_vencimento": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_pagamento_confirmacao": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 228, "latency_ms": 179.8331189999942} +{"id": "g0000-conta_segunda_via-curto_neutro-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.4558, "conta_contestacao": 0.0928, "conta_explicacao": 0.1111, "sem_correspondencia": 0.3403}, "confidence": 0.1418, "input_tokens": 139, "latency_ms": 117.58027800001969} +{"id": "g0001-conta_segunda_via-informal_abreviado-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9993940036359782, "fidelidade_pontos": 9.999940000359997e-07, "conta_vencimento": 9.999940000359999e-05, "conta_debito_automatico_digital": 9.999940000359997e-07, "suporte_configuracao": 9.999940000359999e-05, "plano_consulta": 9.999940000359997e-07, "desconto_retencao": 9.999940000359997e-07, "conta_explicacao": 9.999940000359999e-05, "conta_contestacao": 9.999940000359999e-05, "portabilidade": 0.00019999880000719998, "conta_pagamento_confirmacao": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9976, "input_tokens": 291, "latency_ms": 205.68977300001734} +{"id": "g0001-conta_segunda_via-informal_abreviado-01-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11058894110588942, "conta_segunda_via": 0.10788921107889211, "conta_vencimento": 0.11738826117388262, "conta_debito_automatico_digital": 0.1145885411458854, "conta_pagamento_confirmacao": 0.11838816118388162, "conta_explicacao": 0.11308869113088692, "suporte_configuracao": 0.1141885811418858, "sem_correspondencia": 0.20387961203879612}, "confidence": 0.012, "input_tokens": 247, "latency_ms": 243.27523299999143} +{"id": "g0001-conta_segunda_via-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.08599140085991398, "bonus_nao_recebido": 0.0019998000199979997, "conta_vencimento": 0.0147985201479852, "conta_debito_automatico_digital": 0.6507349265073492, "conta_explicacao": 0.04929507049295069, "internet_consumo": 0.010898910108989098, "conta_contestacao": 0.017898210178982098, "sem_correspondencia": 0.16838316168383158}, "confidence": 0.4543, "input_tokens": 242, "latency_ms": 164.2186799999763} +{"id": "g0001-conta_segunda_via-informal_abreviado-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 9.999930000490002e-07, "conta_segunda_via": 0.9999930000490003, "conta_vencimento": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 248, "latency_ms": 174.46257499997841} +{"id": "g0001-conta_segunda_via-informal_abreviado-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.6941694169416942, "conta_contestacao": 0.006400640064006401, "conta_debito_automatico_digital": 0.2512251225122512, "conta_pagamento_confirmacao": 0.0062006200620062, "bonus_nao_recebido": 0.006000600060006001, "conta_explicacao": 0.010401040104010401, "conta_vencimento": 0.006600660066006601, "sem_correspondencia": 0.019001900190019003}, "confidence": 0.5906, "input_tokens": 252, "latency_ms": 165.6141300000229} +{"id": "g0001-conta_segunda_via-informal_abreviado-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0021004200840168035, "conta_debito_automatico_digital": 0.0009001800360072014, "conta_pagamento_confirmacao": 0.010002000400080016, "conta_contestacao": 0.0028005601120224045, "fidelidade_pontos": 0.0009001800360072014, "conta_vencimento": 0.0007001400280056011, "conta_segunda_via": 0.008201640328065614, "sem_correspondencia": 0.9743948789757952}, "confidence": 0.9236, "input_tokens": 246, "latency_ms": 173.32703699997865} +{"id": "g0001-conta_segunda_via-informal_abreviado-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_nova_linha": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "conta_debito_automatico_digital": 9.99993000049e-07, "conta_segunda_via": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 243, "latency_ms": 169.78648599999246} +{"id": "g0001-conta_segunda_via-informal_abreviado-07-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.5269, "conta_contestacao": 0.0912, "conta_explicacao": 0.1181, "sem_correspondencia": 0.2638}, "confidence": 0.1634, "input_tokens": 152, "latency_ms": 120.54743300001292} +{"id": "g0001-conta_segunda_via-informal_abreviado-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"fidelidade_pontos": 0.010001000100010001, "conta_contestacao": 0.0023002300230023, "conta_explicacao": 0.0424042404240424, "internet_pacote_adicional": 0.00010001000100010001, "conta_debito_automatico_digital": 0.8931893189318932, "conta_vencimento": 0.00010001000100010001, "conta_pagamento_confirmacao": 0.0008000800080008001, "atendimento_humano": 0.00010001000100010001, "troca_numero": 0.007100710071007101, "conta_segunda_via": 0.0101010101010101, "seguranca_fraude": 0.0037003700370037006, "sem_correspondencia": 0.0301030103010301}, "confidence": 0.7941, "input_tokens": 281, "latency_ms": 218.6776529999861} +{"id": "g0001-conta_segunda_via-informal_abreviado-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9999970000090003, "conta_explicacao": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 153, "latency_ms": 123.47959100000594} +{"id": "g0001-conta_segunda_via-informal_abreviado-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.0959095909590959, "conta_vencimento": 0.016001600160016, "conta_explicacao": 0.08610861086108611, "conta_debito_automatico_digital": 0.05050505050505051, "troca_numero": 0.047304730473047306, "conta_pagamento_confirmacao": 0.0063006300630063005, "recarga_realizar": 0.008600860086008601, "conta_contestacao": 0.0372037203720372, "marketplace_pedido": 0.012301230123012302, "internet_problema_conexao": 0.0092009200920092, "conta_segunda_via": 0.0371037103710371, "sem_correspondencia": 0.5934593459345935}, "confidence": 0.3876, "input_tokens": 285, "latency_ms": 197.39415399999416} +{"id": "g0001-conta_segunda_via-informal_abreviado-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "conta_explicacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 153, "latency_ms": 125.0252779999812} +{"id": "g0002-conta_segunda_via-erros_digitacao-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.039, "conta_vencimento": 0.5472, "conta_debito_automatico_digital": 0.0343, "conta_contestacao": 0.0685, "conta_pagamento_confirmacao": 0.0323, "conta_explicacao": 0.1188, "roaming_duvida": 0.0343, "sem_correspondencia": 0.1256}, "confidence": 0.2806, "input_tokens": 233, "latency_ms": 181.08008900000527} +{"id": "g0002-conta_segunda_via-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8031196880311969, "atendimento_humano": 0.00029997000299970003, "recarga_nao_creditada": 0.007899210078992101, "portabilidade": 0.070992900709929, "conta_contestacao": 0.0131986801319868, "plano_consulta": 0.00029997000299970003, "desconto_retencao": 0.00019998000199980003, "cancelamento_linha": 0.0006999300069993001, "conta_pagamento_confirmacao": 0.00029997000299970003, "conta_vencimento": 0.00029997000299970003, "conta_explicacao": 0.005699430056994301, "sem_correspondencia": 0.09699030096990302}, "confidence": 0.7057, "input_tokens": 270, "latency_ms": 214.3816020000031} +{"id": "g0002-conta_segunda_via-erros_digitacao-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"roaming_duvida": 1.000290084124396e-06, "conta_vencimento": 1.000290084124396e-06, "conta_pagamento_confirmacao": 1.000290084124396e-06, "conta_segunda_via": 0.9997899390823337, "conta_contestacao": 1.000290084124396e-06, "internet_problema_conexao": 1.000290084124396e-06, "vas_contratacao": 1.000290084124396e-06, "cancelamento_linha": 1.000290084124396e-06, "conta_debito_automatico_digital": 1.000290084124396e-06, "fidelidade_resgate": 1.000290084124396e-06, "conta_explicacao": 0.0002000580168248792, "sem_correspondencia": 1.000290084124396e-06}, "confidence": 0.9979, "input_tokens": 285, "latency_ms": 215.3270010000199} +{"id": "g0002-conta_segunda_via-erros_digitacao-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9999890001209996, "fidelidade_pontos": 9.999890001209996e-07, "internet_consumo": 9.999890001209996e-07, "conta_pagamento_confirmacao": 9.999890001209996e-07, "conta_contestacao": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "conta_explicacao": 9.999890001209996e-07, "internet_pacote_adicional": 9.999890001209996e-07, "reclamacao_atendimento": 9.999890001209996e-07, "conta_segunda_via": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 218.28766400000177} +{"id": "g0002-conta_segunda_via-erros_digitacao-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0901, "conta_segunda_via": 0.0172, "conta_explicacao": 0.0246, "sem_correspondencia": 0.8681}, "confidence": 0.6389, "input_tokens": 139, "latency_ms": 110.22364499999071} +{"id": "g0002-conta_segunda_via-erros_digitacao-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.004800480048004799, "conta_segunda_via": 0.7587758775877588, "conta_explicacao": 0.059305930593059296, "sem_correspondencia": 0.1771177117711771}, "confidence": 0.4882, "input_tokens": 140, "latency_ms": 106.67813499998147} +{"id": "g0002-conta_segunda_via-erros_digitacao-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_debito_automatico_digital": 0.0566, "bonus_nao_recebido": 0.0848, "atendimento_humano": 0.1045, "internet_problema_conexao": 0.2058, "conta_pagamento_confirmacao": 0.0545, "conta_vencimento": 0.0562, "roaming_duvida": 0.055, "conta_segunda_via": 0.1, "conta_explicacao": 0.0582, "portabilidade": 0.0908, "conta_contestacao": 0.0556, "sem_correspondencia": 0.078}, "confidence": 0.0397, "input_tokens": 277, "latency_ms": 178.0559880000112} +{"id": "g0002-conta_segunda_via-erros_digitacao-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.020597940205979402, "parceiros_ofertas": 0.08639136086391361, "internet_pacote_adicional": 0.019298070192980705, "marketplace_pedido": 0.05879412058794121, "conta_contestacao": 0.019898010198980104, "conta_vencimento": 0.0695930406959304, "seguranca_perda_roubo": 0.3013698630136986, "conta_explicacao": 0.049795020497950204, "recarga_saldo": 0.0263973602639736, "negociacao_divida": 0.019198080191980802, "conta_debito_automatico_digital": 0.0188981101889811, "marketplace_compra": 0.026897310268973105, "negociacao_religacao": 0.05749425057494251, "roaming_duvida": 0.027997200279972004, "conta_pagamento_confirmacao": 0.1492850714928507, "sem_correspondencia": 0.0480951904809519}, "confidence": 0.1536, "input_tokens": 293, "latency_ms": 207.85335799999416} +{"id": "g0002-conta_segunda_via-erros_digitacao-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.5213521352135213, "conta_contestacao": 0.035903590359035904, "conta_segunda_via": 0.10581058105810581, "sem_correspondencia": 0.33693369336933693}, "confidence": 0.233, "input_tokens": 149, "latency_ms": 123.26381399998354} +{"id": "g0002-conta_segunda_via-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0032000000000000006, "conta_contestacao": 0.6889000000000001, "conta_explicacao": 0.16160000000000002, "sem_correspondencia": 0.14630000000000004}, "confidence": 0.3861, "input_tokens": 136, "latency_ms": 111.40560200001914} +{"id": "g0002-conta_segunda_via-erros_digitacao-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0007, "conta_segunda_via": 0.7119, "conta_vencimento": 0.0026, "conta_pagamento_confirmacao": 0.0954, "conta_contestacao": 0.0161, "conta_explicacao": 0.0145, "plano_consulta": 0.0005, "sem_correspondencia": 0.1583}, "confidence": 0.5622, "input_tokens": 230, "latency_ms": 166.64544200000364} +{"id": "g0002-conta_segunda_via-erros_digitacao-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0029997000299970002, "conta_vencimento": 0.0030996900309969004, "conta_explicacao": 0.22697730226977303, "conta_segunda_via": 0.0033996600339966003, "conta_contestacao": 0.004199580041995801, "conta_debito_automatico_digital": 0.0030996900309969004, "conta_pagamento_confirmacao": 0.0032996700329967, "sem_correspondencia": 0.7529247075292471}, "confidence": 0.6806, "input_tokens": 237, "latency_ms": 164.0842550000059} +{"id": "g0008-conta_contestacao-informal_abreviado-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.3023, "plano_consulta": 0.0012, "conta_explicacao": 0.1464, "sem_correspondencia": 0.5501}, "confidence": 0.2934, "input_tokens": 149, "latency_ms": 117.37306600002739} +{"id": "g0008-conta_contestacao-informal_abreviado-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "conta_explicacao": 9.99993000049e-07, "conta_debito_automatico_digital": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 239, "latency_ms": 168.15136200000325} +{"id": "g0008-conta_contestacao-informal_abreviado-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0837083708370837, "roaming_cobranca": 0.020602060206020602, "conta_contestacao": 0.04940494049404941, "vas_cancelamento": 0.020002000200020003, "conta_explicacao": 0.3343334333433343, "conta_vencimento": 0.3106310631063106, "conta_debito_automatico_digital": 0.0187018701870187, "sem_correspondencia": 0.1626162616261626}, "confidence": 0.2239, "input_tokens": 243, "latency_ms": 184.6348159999991} +{"id": "g0008-conta_contestacao-informal_abreviado-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.1514, "vas_cancelamento": 0.0041, "fidelidade_pontos": 0.01, "reclamacao_atendimento": 0.0025, "conta_vencimento": 0.0021, "internet_problema_conexao": 0.0222, "marketplace_compra": 0.0128, "conta_segunda_via": 0.0059, "roaming_cobranca": 0.0022, "vas_consulta": 0.0044, "portabilidade": 0.0623, "parceiros_ofertas": 0.0036, "conta_pagamento_confirmacao": 0.0061, "conta_debito_automatico_digital": 0.3916, "conta_explicacao": 0.3142, "sem_correspondencia": 0.0046}, "confidence": 0.4337, "input_tokens": 301, "latency_ms": 207.89384399998312} +{"id": "g0008-conta_contestacao-informal_abreviado-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.7953000000000002, "vas_cancelamento": 0.024900000000000005, "conta_segunda_via": 0.005200000000000001, "atendimento_humano": 0.005300000000000001, "conta_vencimento": 0.005200000000000001, "conta_pagamento_confirmacao": 0.005200000000000001, "conta_debito_automatico_digital": 0.0055000000000000005, "conta_explicacao": 0.005400000000000001, "conta_contestacao": 0.018200000000000004, "roaming_cobranca": 0.11940000000000003, "marketplace_pedido": 0.005200000000000001, "sem_correspondencia": 0.005200000000000001}, "confidence": 0.6691, "input_tokens": 287, "latency_ms": 195.56876900000475} +{"id": "g0008-conta_contestacao-informal_abreviado-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.00010000000000000002, "roaming_cobranca": 0.00010000000000000002, "conta_contestacao": 0.9923000000000001, "sem_correspondencia": 0.007500000000000001}, "confidence": 0.9667, "input_tokens": 152, "latency_ms": 116.44644300000095} +{"id": "g0008-conta_contestacao-informal_abreviado-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0101010101010101, "roaming_cobranca": 0.009500950095009501, "conta_segunda_via": 0.010501050105010502, "vas_cancelamento": 0.028402840284028404, "conta_contestacao": 0.0846084608460846, "conta_debito_automatico_digital": 0.0096009600960096, "conta_explicacao": 0.0647064706470647, "sem_correspondencia": 0.7825782578257825}, "confidence": 0.5851, "input_tokens": 236, "latency_ms": 164.10509499999648} +{"id": "g0008-conta_contestacao-informal_abreviado-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_debito_automatico_digital": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "atendimento_humano": 9.999850002249967e-07, "internet_pacote_adicional": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "seguranca_fraude": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "conta_vencimento": 9.999850002249967e-07, "conta_explicacao": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "conta_segunda_via": 9.999850002249967e-07, "vas_cancelamento": 0.9999850002249967, "desconto_retencao": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 196.5900520000048} +{"id": "g0008-conta_contestacao-informal_abreviado-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 9.999980000040002e-05, "conta_contestacao": 0.9998980002039998, "vas_cancelamento": 9.99998000004e-07, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9989, "input_tokens": 147, "latency_ms": 123.8296939999941} +{"id": "g0008-conta_contestacao-informal_abreviado-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.997, "vas_cancelamento": 0.0007, "roaming_cobranca": 0.0008, "sem_correspondencia": 0.0015}, "confidence": 0.9831, "input_tokens": 152, "latency_ms": 119.67555299997912} +{"id": "g0008-conta_contestacao-informal_abreviado-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.0025002500250025004, "conta_segunda_via": 0.0025002500250025004, "conta_debito_automatico_digital": 0.004100410041004101, "conta_explicacao": 0.5374537453745375, "vas_cancelamento": 0.0026002600260026003, "conta_contestacao": 0.015601560156015602, "roaming_cobranca": 0.43274327432743276, "sem_correspondencia": 0.0025002500250025004}, "confidence": 0.5939, "input_tokens": 238, "latency_ms": 166.33581700000377} +{"id": "g0008-conta_contestacao-informal_abreviado-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"seguranca_fraude": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "roaming_cobranca": 0.9999850002249971, "roaming_pacote": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 300, "latency_ms": 201.60104400000023} +{"id": "g0010-conta_contestacao-regionalismo-00-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9668864635895102, "recarga_realizar": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "conta_explicacao": 9.999860001959977e-07, "conta_debito_automatico_digital": 9.999860001959977e-07, "conta_contestacao": 9.999860001959977e-07, "roaming_pacote": 9.999860001959977e-07, "roaming_cobranca": 0.033099536606487526, "troca_numero": 9.999860001959977e-07, "fidelidade_pontos": 9.999860001959977e-07, "conta_vencimento": 9.999860001959977e-07, "vas_cancelamento": 9.999860001959977e-07, "vas_contratacao": 9.999860001959977e-07, "conta_segunda_via": 9.999860001959977e-07, "conta_pagamento_confirmacao": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9475, "input_tokens": 309, "latency_ms": 207.05465599999684} +{"id": "g0010-conta_contestacao-regionalismo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0059, "conta_contestacao": 0.9183, "roaming_cobranca": 0.0059, "sem_correspondencia": 0.0699}, "confidence": 0.7657, "input_tokens": 162, "latency_ms": 121.69250000002307} +{"id": "g0010-conta_contestacao-regionalismo-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"cancelamento_linha": 9.999850002249977e-07, "roaming_cobranca": 0.9999850002249978, "conta_vencimento": 9.999850002249977e-07, "conta_debito_automatico_digital": 9.999850002249977e-07, "vas_cancelamento": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "conta_segunda_via": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "conta_explicacao": 9.999850002249977e-07, "recarga_saldo": 9.999850002249977e-07, "suporte_configuracao": 9.999850002249977e-07, "beneficios_consulta": 9.999850002249977e-07, "suporte_sem_sinal": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9999, "input_tokens": 306, "latency_ms": 201.93201200001454} +{"id": "g0010-conta_contestacao-regionalismo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "conta_debito_automatico_digital": 0.999993000049, "roaming_cobranca": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 248, "latency_ms": 169.4675640000014} +{"id": "g0010-conta_contestacao-regionalismo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"vas_cancelamento": 1.0001940376433027e-06, "conta_contestacao": 0.0008001552301146422, "seguranca_perda_roubo": 0.005100989591980844, "conta_explicacao": 0.0004000776150573211, "marketplace_compra": 1.0001940376433027e-06, "roaming_cobranca": 1.0001940376433027e-06, "troca_numero": 1.0001940376433027e-06, "conta_segunda_via": 0.0005000970188216514, "conta_pagamento_confirmacao": 0.9919924465346277, "seguranca_fraude": 1.0001940376433027e-06, "bonus_nao_recebido": 0.00020003880752866054, "recarga_nao_creditada": 0.00010001940376433027, "conta_vencimento": 0.00020003880752866054, "conta_debito_automatico_digital": 0.0006001164225859815, "plano_consulta": 1.0001940376433027e-06, "sem_correspondencia": 0.00010001940376433027}, "confidence": 0.9786, "input_tokens": 309, "latency_ms": 204.70015899999794} +{"id": "g0010-conta_contestacao-regionalismo-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 0.04130000000000001, "conta_contestacao": 0.11900000000000001, "conta_explicacao": 0.10400000000000001, "conta_vencimento": 0.039700000000000006, "conta_segunda_via": 0.038900000000000004, "roaming_cobranca": 0.5690000000000001, "conta_debito_automatico_digital": 0.04070000000000001, "sem_correspondencia": 0.047400000000000005}, "confidence": 0.2929, "input_tokens": 249, "latency_ms": 168.96831799999745} +{"id": "g0010-conta_contestacao-regionalismo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_debito_automatico_digital": 0.0018996200759848032, "vas_cancelamento": 0.7971405718856229, "conta_segunda_via": 0.0021995600879824036, "conta_pagamento_confirmacao": 0.03959208158368327, "roaming_cobranca": 0.00569886022795441, "cadastro_atualizacao": 0.0016996600679864027, "conta_vencimento": 0.001799640071985603, "conta_contestacao": 0.010697860427914417, "marketplace_compra": 0.02969406118776245, "conta_explicacao": 0.08028394321135773, "atendimento_humano": 0.015396920615876825, "sem_correspondencia": 0.013897220555888821}, "confidence": 0.6522, "input_tokens": 296, "latency_ms": 192.45583800000077} +{"id": "g0010-conta_contestacao-regionalismo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.0139, "conta_contestacao": 0.9666, "vas_cancelamento": 0.0034, "sem_correspondencia": 0.0161}, "confidence": 0.8714, "input_tokens": 157, "latency_ms": 126.41734199999632} +{"id": "g0010-conta_contestacao-regionalismo-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_debito_automatico_digital": 0.0065006500650065, "conta_explicacao": 0.6452645264526452, "roaming_cobranca": 0.007500750075007501, "conta_segunda_via": 0.0070007000700070005, "conta_contestacao": 0.29352935293529353, "conta_vencimento": 0.007600760076007601, "vas_cancelamento": 0.007700770077007701, "sem_correspondencia": 0.0249024902490249}, "confidence": 0.5608, "input_tokens": 248, "latency_ms": 169.93179199999986} +{"id": "g0010-conta_contestacao-regionalismo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9999930000490003, "vas_cancelamento": 9.999930000490002e-07, "conta_vencimento": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 245, "latency_ms": 174.8476749999952} +{"id": "g0010-conta_contestacao-regionalismo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8633273345330936, "internet_problema_conexao": 9.998000399920018e-05, "conta_segunda_via": 0.0004999000199960009, "conta_vencimento": 9.998000399920018e-05, "conta_contestacao": 0.09628074385122977, "conta_pagamento_confirmacao": 9.998000399920018e-05, "plano_consulta": 9.998000399920018e-05, "fidelidade_resgate": 0.00019996000799840037, "vas_cancelamento": 9.998000399920018e-05, "roaming_cobranca": 9.998000399920018e-05, "conta_debito_automatico_digital": 0.002199560087982404, "sem_correspondencia": 0.03689262147570487}, "confidence": 0.7999, "input_tokens": 303, "latency_ms": 203.8795969999967} +{"id": "g0010-conta_contestacao-regionalismo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0522, "roaming_cobranca": 0.1037, "internet_consumo": 0.0454, "conta_segunda_via": 0.0277, "conta_contestacao": 0.3037, "conta_vencimento": 0.0327, "bonus_nao_recebido": 0.0165, "suporte_sem_sinal": 0.0159, "conta_explicacao": 0.0308, "vas_cancelamento": 0.0162, "conta_debito_automatico_digital": 0.0209, "sem_correspondencia": 0.3343}, "confidence": 0.2526, "input_tokens": 302, "latency_ms": 188.207699000003} +{"id": "g0013-conta_contestacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 9.999970000090002e-07, "roaming_cobranca": 0.9999970000090003, "conta_explicacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 162, "latency_ms": 121.45406899998079} +{"id": "g0013-conta_contestacao-indireto_multiplo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.017598240175982403, "roaming_cobranca": 0.018198180181981802, "conta_contestacao": 0.9286071392860714, "sem_correspondencia": 0.035596440355964404}, "confidence": 0.761, "input_tokens": 178, "latency_ms": 127.86886899999672} +{"id": "g0013-conta_contestacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"roaming_duvida": 0.15121512151215122, "roaming_cobranca": 0.11021102110211022, "conta_pagamento_confirmacao": 0.0554055405540554, "negociacao_religacao": 0.0115011501150115, "conta_segunda_via": 0.007600760076007601, "desconto_retencao": 0.0042004200420042, "fidelidade_resgate": 0.0106010601060106, "conta_vencimento": 0.004300430043004301, "vas_cancelamento": 0.32943294329432943, "conta_debito_automatico_digital": 0.024602460246024603, "suporte_configuracao": 0.004400440044004401, "conta_explicacao": 0.13691369136913692, "fidelidade_pontos": 0.004300430043004301, "cancelamento_linha": 0.0808080808080808, "cadastro_atualizacao": 0.004300430043004301, "sem_correspondencia": 0.0602060206020602}, "confidence": 0.2626, "input_tokens": 314, "latency_ms": 211.20200499998987} +{"id": "g0013-conta_contestacao-indireto_multiplo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 9.99998000004e-07, "roaming_cobranca": 0.00019999960000080004, "vas_cancelamento": 0.9997980004039994, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9986, "input_tokens": 171, "latency_ms": 132.6288059999854} +{"id": "g0013-conta_contestacao-indireto_multiplo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 1.0001870349755403e-06, "vas_contratacao": 1.0001870349755403e-06, "internet_consumo": 1.0001870349755403e-06, "roaming_cobranca": 1.0001870349755403e-06, "internet_problema_conexao": 1.0001870349755403e-06, "plano_nova_linha": 1.0001870349755403e-06, "conta_debito_automatico_digital": 0.9984867170160818, "conta_pagamento_confirmacao": 1.0001870349755403e-06, "parceiros_ofertas": 1.0001870349755403e-06, "conta_segunda_via": 1.0001870349755403e-06, "suporte_chip_esim": 1.0001870349755403e-06, "negociacao_divida": 1.0001870349755403e-06, "vas_cancelamento": 1.0001870349755403e-06, "conta_vencimento": 1.0001870349755403e-06, "conta_contestacao": 0.0006001122209853241, "sem_correspondencia": 0.0009001683314779862}, "confidence": 0.9948, "input_tokens": 315, "latency_ms": 211.2459079999951} +{"id": "g0013-conta_contestacao-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.2453, "roaming_cobranca": 0.133, "vas_cancelamento": 0.0049, "conta_vencimento": 0.0103, "conta_debito_automatico_digital": 0.0057, "conta_explicacao": 0.0554, "conta_pagamento_confirmacao": 0.0818, "sem_correspondencia": 0.4636}, "confidence": 0.3089, "input_tokens": 266, "latency_ms": 183.68635100000574} +{"id": "g0013-conta_contestacao-indireto_multiplo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_vencimento": 9.998000399920017e-05, "conta_segunda_via": 9.998000399920017e-05, "conta_contestacao": 0.0003999200159968007, "conta_explicacao": 0.0003999200159968007, "roaming_cobranca": 9.998000399920017e-05, "vas_cancelamento": 9.998000399920017e-05, "conta_debito_automatico_digital": 0.9987002599480105, "sem_correspondencia": 9.998000399920017e-05}, "confidence": 0.9951, "input_tokens": 250, "latency_ms": 188.63136999999597} +{"id": "g0013-conta_contestacao-indireto_multiplo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 9.99989000120999e-07, "vas_cancelamento": 9.99989000120999e-07, "roaming_cobranca": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "conta_pagamento_confirmacao": 9.99989000120999e-07, "cancelamento_linha": 9.99989000120999e-07, "conta_explicacao": 9.99989000120999e-07, "fidelidade_resgate": 0.9999890001209989, "conta_vencimento": 9.99989000120999e-07, "conta_segunda_via": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 310, "latency_ms": 263.4736879999764} +{"id": "g0013-conta_contestacao-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"suporte_configuracao": 0.0018001800180018, "suporte_chip_esim": 0.0019001900190019003, "internet_problema_conexao": 0.046904690469046904, "conta_pagamento_confirmacao": 0.14031403140314033, "cadastro_atualizacao": 0.0018001800180018, "internet_pacote_adicional": 0.0056005600560056, "conta_segunda_via": 0.0501050105010501, "conta_vencimento": 0.03500350035003501, "recarga_saldo": 0.010401040104010401, "conta_explicacao": 0.42224222422242225, "vas_cancelamento": 0.0026002600260026003, "roaming_cobranca": 0.0018001800180018, "conta_debito_automatico_digital": 0.2362236223622362, "plano_troca": 0.0019001900190019003, "portabilidade": 0.013601360136013601, "sem_correspondencia": 0.0278027802780278}, "confidence": 0.387, "input_tokens": 318, "latency_ms": 223.31676100000664} +{"id": "g0013-conta_contestacao-indireto_multiplo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9796, "roaming_cobranca": 0.015, "vas_cancelamento": 0.002, "sem_correspondencia": 0.0034}, "confidence": 0.9171, "input_tokens": 164, "latency_ms": 124.31431100000623} +{"id": "g0013-conta_contestacao-indireto_multiplo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 140, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.1706, "roaming_cobranca": 0.0072, "conta_contestacao": 0.2182, "vas_cancelamento": 0.008, "conta_debito_automatico_digital": 0.0071, "conta_vencimento": 0.0134, "conta_segunda_via": 0.009, "sem_correspondencia": 0.5665}, "confidence": 0.4396, "input_tokens": 262, "latency_ms": 178.9539570000045} +{"id": "g0013-conta_contestacao-indireto_multiplo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 174, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0011001100110011003, "roaming_cobranca": 0.15551555155515553, "conta_contestacao": 0.8422842284228423, "sem_correspondencia": 0.0011001100110011003}, "confidence": 0.6758, "input_tokens": 174, "latency_ms": 123.15757300001451} +{"id": "g0014-conta_explicacao-curto_neutro-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.1281743651269746, "conta_vencimento": 0.008398320335932814, "conta_explicacao": 0.6292741451709658, "conta_pagamento_confirmacao": 0.019296140771845632, "conta_segunda_via": 0.024795040991801638, "conta_debito_automatico_digital": 0.007298540291941612, "plano_consulta": 0.008498300339932015, "sem_correspondencia": 0.17426514697060588}, "confidence": 0.4502, "input_tokens": 230, "latency_ms": 152.7390440000147} +{"id": "g0014-conta_explicacao-curto_neutro-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9417, "conta_pagamento_confirmacao": 0.0007, "conta_contestacao": 0.025, "conta_vencimento": 0.0001, "recarga_saldo": 0.0227, "seguranca_fraude": 0.0024, "conta_segunda_via": 0.0007, "recarga_realizar": 0.0001, "conta_debito_automatico_digital": 0.0001, "plano_consulta": 0.002, "plano_troca": 0.0001, "sem_correspondencia": 0.0044}, "confidence": 0.8794, "input_tokens": 282, "latency_ms": 184.71985799999402} +{"id": "g0014-conta_explicacao-curto_neutro-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"seguranca_fraude": 0.06079392060793921, "plano_consulta": 0.014098590140985901, "roaming_pacote": 0.0006999300069993001, "conta_pagamento_confirmacao": 0.011898810118988102, "conta_explicacao": 0.28577142285771423, "beneficios_consulta": 0.009099090090990901, "conta_segunda_via": 0.011498850114988501, "roaming_duvida": 0.0026997300269973002, "reclamacao_atendimento": 0.0025997400259974, "conta_vencimento": 0.007999200079992, "conta_contestacao": 0.030196980301969805, "conta_debito_automatico_digital": 0.517048295170483, "marketplace_pedido": 0.0106989301069893, "plano_nova_linha": 0.0006999300069993001, "suporte_configuracao": 0.0023997600239976003, "sem_correspondencia": 0.031796820317968204}, "confidence": 0.4826, "input_tokens": 288, "latency_ms": 187.80393400001572} +{"id": "g0014-conta_explicacao-curto_neutro-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"troca_numero": 0.00020000000000000004, "plano_consulta": 0.00020000000000000004, "conta_explicacao": 0.6939000000000001, "bonus_nao_recebido": 0.00020000000000000004, "conta_debito_automatico_digital": 0.18930000000000002, "atendimento_humano": 0.00020000000000000004, "plano_troca": 0.00020000000000000004, "conta_pagamento_confirmacao": 0.0026000000000000003, "desconto_retencao": 0.00020000000000000004, "conta_contestacao": 0.007700000000000001, "conta_vencimento": 0.010900000000000002, "marketplace_compra": 0.00020000000000000004, "conta_segunda_via": 0.06780000000000001, "fidelidade_pontos": 0.006000000000000001, "seguranca_fraude": 0.00020000000000000004, "sem_correspondencia": 0.020200000000000003}, "confidence": 0.6478, "input_tokens": 281, "latency_ms": 180.87952000001906} +{"id": "g0014-conta_explicacao-curto_neutro-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.0009000900090009002, "conta_contestacao": 0.0672067206720672, "conta_explicacao": 0.9227922792279228, "sem_correspondencia": 0.009100910091009102}, "confidence": 0.7799, "input_tokens": 135, "latency_ms": 107.65219900000034} +{"id": "g0014-conta_explicacao-curto_neutro-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8196180381961804, "plano_consulta": 0.06649335066493352, "conta_contestacao": 0.0131986801319868, "sem_correspondencia": 0.10068993100689931}, "confidence": 0.5446, "input_tokens": 135, "latency_ms": 107.04753499999242} +{"id": "g0014-conta_explicacao-curto_neutro-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.0471952804719528, "plano_consulta": 0.0005999400059994001, "conta_contestacao": 0.9500049995000499, "sem_correspondencia": 0.0021997800219978004}, "confidence": 0.8485, "input_tokens": 145, "latency_ms": 110.21785500000192} +{"id": "g0014-conta_explicacao-curto_neutro-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.6249, "plano_consulta": 0.0073, "conta_explicacao": 0.2125, "sem_correspondencia": 0.1553}, "confidence": 0.3161, "input_tokens": 134, "latency_ms": 106.70205200000282} +{"id": "g0014-conta_explicacao-curto_neutro-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"conta_contestacao": 0.0102010201020102, "plano_consulta": 0.7153715371537154, "conta_explicacao": 0.2416241624162416, "sem_correspondencia": 0.0328032803280328}, "confidence": 0.4648, "input_tokens": 136, "latency_ms": 105.21697000001495} +{"id": "g0014-conta_explicacao-curto_neutro-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.08598280343931215, "marketplace_pedido": 0.0014997000599880027, "recarga_realizar": 0.000599880023995201, "conta_contestacao": 0.0013997200559888025, "conta_segunda_via": 0.8211357728454312, "conta_debito_automatico_digital": 0.0022995400919816043, "conta_vencimento": 0.002099580083983204, "bonus_nao_recebido": 0.000599880023995201, "plano_consulta": 0.0002999400119976005, "negociacao_religacao": 0.012497500499900024, "conta_pagamento_confirmacao": 0.0002999400119976005, "seguranca_perda_roubo": 0.0024995000999800047, "cadastro_atualizacao": 0.0002999400119976005, "roaming_duvida": 0.0002999400119976005, "internet_problema_conexao": 0.002199560087982404, "sem_correspondencia": 0.06598680263947213}, "confidence": 0.7479, "input_tokens": 286, "latency_ms": 190.5521249999822} +{"id": "g0014-conta_explicacao-curto_neutro-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"plano_consulta": 0.0029000000000000002, "conta_explicacao": 0.30560000000000004, "seguranca_perda_roubo": 0.0058000000000000005, "conta_segunda_via": 0.005200000000000001, "atendimento_humano": 0.38000000000000006, "conta_debito_automatico_digital": 0.0023000000000000004, "conta_pagamento_confirmacao": 0.004100000000000001, "internet_consumo": 0.009400000000000002, "conta_vencimento": 0.0023000000000000004, "marketplace_compra": 0.010000000000000002, "conta_contestacao": 0.12390000000000001, "sem_correspondencia": 0.14850000000000002}, "confidence": 0.4018, "input_tokens": 276, "latency_ms": 177.42818799999327} +{"id": "g0014-conta_explicacao-curto_neutro-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.4872, "conta_explicacao": 0.1408, "plano_consulta": 0.2892, "sem_correspondencia": 0.0828}, "confidence": 0.1405, "input_tokens": 134, "latency_ms": 106.28488099999345} +{"id": "g0018-conta_explicacao-emocional-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0062006200620062, "plano_consulta": 0.004100410041004101, "conta_debito_automatico_digital": 0.0045004500450045, "conta_explicacao": 0.294029402940294, "conta_contestacao": 0.0463046304630463, "conta_vencimento": 0.0047004700470047005, "conta_segunda_via": 0.009500950095009501, "sem_correspondencia": 0.6306630663066307}, "confidence": 0.5474, "input_tokens": 243, "latency_ms": 161.10378499999456} +{"id": "g0018-conta_explicacao-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0015998400159984002, "conta_vencimento": 0.00019998000199980003, "troca_numero": 0.00029997000299970003, "fidelidade_resgate": 0.00029997000299970003, "parceiros_ofertas": 0.0008999100089991, "conta_pagamento_confirmacao": 0.8572142785721427, "plano_consulta": 0.0010998900109989002, "marketplace_pedido": 0.0008999100089991, "vas_consulta": 0.06919308069193081, "portabilidade": 0.0016998300169983002, "vas_cancelamento": 0.00029997000299970003, "conta_segunda_via": 9.999000099990002e-05, "conta_debito_automatico_digital": 0.00039996000399960006, "suporte_configuracao": 0.0005999400059994001, "conta_contestacao": 0.0016998300169983002, "sem_correspondencia": 0.0634936506349365}, "confidence": 0.7976, "input_tokens": 298, "latency_ms": 189.08450899999707} +{"id": "g0018-conta_explicacao-emocional-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.002, "conta_contestacao": 0.0323, "conta_explicacao": 0.9534, "sem_correspondencia": 0.0123}, "confidence": 0.8392, "input_tokens": 144, "latency_ms": 110.03573100001063} +{"id": "g0018-conta_explicacao-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"fidelidade_pontos": 0.1136886311368863, "suporte_sem_sinal": 0.0008999100089991, "conta_pagamento_confirmacao": 0.001999800019998, "internet_pacote_adicional": 0.0007999200079992001, "marketplace_compra": 0.0011998800119988001, "negociacao_divida": 0.0025997400259974, "fidelidade_resgate": 0.0077992200779922, "conta_debito_automatico_digital": 0.7447255274472553, "cancelamento_linha": 0.0007999200079992001, "plano_consulta": 0.0007999200079992001, "troca_numero": 0.0008999100089991, "conta_contestacao": 0.040995900409959006, "desconto_retencao": 0.029197080291970802, "conta_segunda_via": 0.024497550244975505, "conta_vencimento": 0.0022997700229977, "sem_correspondencia": 0.026797320267973206}, "confidence": 0.6371, "input_tokens": 291, "latency_ms": 183.49292600001377} +{"id": "g0018-conta_explicacao-emocional-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"beneficios_consulta": 0.00010003000900270081, "conta_pagamento_confirmacao": 0.03100930279083725, "conta_explicacao": 0.023006902070621185, "troca_numero": 0.0005001500450135041, "conta_contestacao": 0.006802040612183654, "plano_consulta": 0.004601380414124237, "conta_vencimento": 0.004001200360108033, "seguranca_fraude": 0.005701710513153946, "conta_segunda_via": 0.02250675202560768, "vas_consulta": 0.0013003901170351103, "negociacao_divida": 0.00010003000900270081, "reclamacao_atendimento": 0.00010003000900270081, "conta_debito_automatico_digital": 0.8968690607182154, "vas_contratacao": 0.0018005401620486145, "seguranca_perda_roubo": 0.0007002100630189057, "sem_correspondencia": 0.0009002700810243073}, "confidence": 0.8098, "input_tokens": 306, "latency_ms": 193.00453699997888} +{"id": "g0018-conta_explicacao-emocional-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 0.00020002000200020005, "vas_contratacao": 0.0026002600260026003, "conta_explicacao": 0.28092809280928094, "roaming_cobranca": 0.00030003000300030005, "conta_vencimento": 0.00030003000300030005, "marketplace_pedido": 0.0004000400040004001, "conta_debito_automatico_digital": 0.0013001300130013002, "conta_segunda_via": 0.5650565056505651, "plano_consulta": 0.0004000400040004001, "conta_contestacao": 0.0009000900090009002, "troca_numero": 0.00020002000200020005, "sem_correspondencia": 0.14741474147414743}, "confidence": 0.5946, "input_tokens": 279, "latency_ms": 179.26482400000054} +{"id": "g0018-conta_explicacao-emocional-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8793000000000001, "conta_pagamento_confirmacao": 0.0006000000000000001, "internet_consumo": 0.0008000000000000001, "plano_consulta": 0.0004000000000000001, "conta_segunda_via": 0.0027000000000000006, "cadastro_atualizacao": 0.0005000000000000001, "conta_contestacao": 0.025100000000000004, "recarga_realizar": 0.062400000000000004, "troca_numero": 0.0004000000000000001, "conta_vencimento": 0.0007000000000000001, "plano_troca": 0.00030000000000000003, "seguranca_perda_roubo": 0.0004000000000000001, "conta_debito_automatico_digital": 0.005700000000000001, "parceiros_ofertas": 0.0022000000000000006, "suporte_sem_sinal": 0.00020000000000000004, "sem_correspondencia": 0.018300000000000004}, "confidence": 0.8042, "input_tokens": 294, "latency_ms": 184.3283970000016} +{"id": "g0018-conta_explicacao-emocional-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_segunda_via": 0.038299999999999994, "vas_contratacao": 0.004999999999999999, "conta_explicacao": 0.024699999999999993, "conta_vencimento": 0.0020999999999999994, "plano_consulta": 0.0066999999999999985, "conta_debito_automatico_digital": 0.012699999999999996, "reclamacao_atendimento": 0.7904999999999998, "plano_nova_linha": 0.0066999999999999985, "negociacao_religacao": 0.005899999999999998, "conta_pagamento_confirmacao": 0.010699999999999998, "conta_contestacao": 0.011799999999999996, "sem_correspondencia": 0.08489999999999999}, "confidence": 0.6359, "input_tokens": 289, "latency_ms": 181.73687300000552} +{"id": "g0018-conta_explicacao-emocional-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 9.999990000009998e-07, "conta_contestacao": 0.004999995000005, "conta_explicacao": 0.9948990051009947, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9766, "input_tokens": 143, "latency_ms": 113.94541900000377} +{"id": "g0018-conta_explicacao-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"roaming_pacote": 0.0002, "plano_consulta": 0.0003, "conta_vencimento": 0.0002, "vas_cancelamento": 0.0002, "conta_pagamento_confirmacao": 0.9272, "internet_pacote_adicional": 0.0002, "negociacao_religacao": 0.0019, "conta_segunda_via": 0.0038, "recarga_realizar": 0.0002, "conta_debito_automatico_digital": 0.0002, "conta_contestacao": 0.0064, "sem_correspondencia": 0.0592}, "confidence": 0.873, "input_tokens": 284, "latency_ms": 182.051548000004} +{"id": "g0018-conta_explicacao-emocional-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9957930294487938, "marketplace_compra": 9.999930000489996e-07, "recarga_realizar": 9.999930000489996e-07, "conta_explicacao": 0.0004999965000244998, "plano_troca": 9.999930000489996e-07, "conta_contestacao": 0.0019999860000979993, "plano_consulta": 0.00019999860000979993, "negociacao_divida": 9.999930000489996e-07, "conta_vencimento": 0.00019999860000979993, "negociacao_religacao": 9.999930000489996e-07, "conta_debito_automatico_digital": 0.0004999965000244998, "internet_problema_conexao": 9.999930000489997e-05, "troca_numero": 9.999930000489996e-07, "conta_pagamento_confirmacao": 0.00019999860000979993, "cadastro_atualizacao": 9.999930000489996e-07, "sem_correspondencia": 0.0004999965000244998}, "confidence": 0.9877, "input_tokens": 291, "latency_ms": 186.2895890000118} +{"id": "g0018-conta_explicacao-emocional-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_consulta": 0.0013998600139986002, "recarga_saldo": 0.0034996500349965005, "conta_explicacao": 0.0035996400359964, "conta_contestacao": 0.0020997900209979003, "vas_consulta": 0.012898710128987101, "fidelidade_resgate": 0.0017998200179982, "conta_pagamento_confirmacao": 0.003999600039996, "conta_debito_automatico_digital": 0.0086991300869913, "beneficios_consulta": 0.0012998700129987, "plano_troca": 0.0012998700129987, "portabilidade": 0.0034996500349965005, "conta_vencimento": 0.028697130286971302, "conta_segunda_via": 0.9179082091790821, "suporte_configuracao": 0.0012998700129987, "roaming_duvida": 0.0013998600139986002, "sem_correspondencia": 0.0065993400659934}, "confidence": 0.8339, "input_tokens": 295, "latency_ms": 185.5167220000169} +{"id": "g0019-conta_explicacao-longo_contexto-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 206, "length_bucket": "longo"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9979930140489016, "marketplace_compra": 9.999930000489996e-07, "conta_explicacao": 0.0014999895000734993, "conta_pagamento_confirmacao": 9.999930000489996e-07, "plano_consulta": 9.999930000489996e-07, "cancelamento_linha": 9.999930000489996e-07, "conta_contestacao": 9.999930000489997e-05, "roaming_cobranca": 9.999930000489996e-07, "conta_debito_automatico_digital": 9.999930000489996e-07, "conta_segunda_via": 0.00029999790001469985, "conta_vencimento": 9.999930000489996e-07, "sem_correspondencia": 9.999930000489997e-05}, "confidence": 0.9934, "input_tokens": 315, "latency_ms": 197.15420900001845} +{"id": "g0019-conta_explicacao-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 183, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_duvida": 0.0036003600360036, "plano_consulta": 0.0011001100110011003, "internet_consumo": 0.0115011501150115, "bonus_nao_recebido": 0.0030003000300030005, "conta_debito_automatico_digital": 0.04220422042204221, "vas_contratacao": 0.061706170617061705, "conta_segunda_via": 0.05870587058705871, "internet_pacote_adicional": 0.0031003100310031, "conta_pagamento_confirmacao": 0.0192019201920192, "conta_vencimento": 0.0034003400340034003, "conta_contestacao": 0.0958095809580958, "fidelidade_resgate": 0.23112311231123112, "suporte_sem_sinal": 0.0016001600160016002, "negociacao_religacao": 0.0021002100210021, "portabilidade": 0.4413441344134414, "sem_correspondencia": 0.0205020502050205}, "confidence": 0.3836, "input_tokens": 327, "latency_ms": 204.65681199999608} +{"id": "g0019-conta_explicacao-longo_contexto-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"roaming_pacote": 0.00030000000000000003, "marketplace_compra": 0.0005000000000000001, "fidelidade_pontos": 0.005100000000000001, "conta_vencimento": 0.22350000000000003, "beneficios_consulta": 0.00030000000000000003, "conta_contestacao": 0.010400000000000001, "conta_debito_automatico_digital": 0.7316000000000001, "recarga_saldo": 0.00030000000000000003, "cancelamento_linha": 0.00030000000000000003, "plano_consulta": 0.00030000000000000003, "conta_explicacao": 0.017500000000000005, "marketplace_pedido": 0.0008000000000000001, "bonus_nao_recebido": 0.0022000000000000006, "conta_segunda_via": 0.0009000000000000001, "conta_pagamento_confirmacao": 0.00030000000000000003, "sem_correspondencia": 0.005700000000000001}, "confidence": 0.7177, "input_tokens": 328, "latency_ms": 217.43070400000875} +{"id": "g0019-conta_explicacao-longo_contexto-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.0052, "conta_explicacao": 0.9936, "plano_consulta": 0.0002, "sem_correspondencia": 0.001}, "confidence": 0.9695, "input_tokens": 170, "latency_ms": 126.69273700001327} +{"id": "g0019-conta_explicacao-longo_contexto-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 164, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0034003400340034003, "conta_segunda_via": 0.012601260126012603, "conta_pagamento_confirmacao": 0.0034003400340034003, "plano_consulta": 0.0034003400340034003, "conta_contestacao": 0.051105110511051106, "conta_explicacao": 0.42264226422642265, "conta_vencimento": 0.009400940094009403, "sem_correspondencia": 0.4940494049404941}, "confidence": 0.5086, "input_tokens": 263, "latency_ms": 173.9673289999928} +{"id": "g0019-conta_explicacao-longo_contexto-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 188, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.7118711871187119, "plano_consulta": 0.0012001200120012, "conta_vencimento": 0.0017001700170017002, "conta_segunda_via": 0.0021002100210021, "conta_pagamento_confirmacao": 0.027202720272027203, "conta_debito_automatico_digital": 0.0012001200120012, "conta_contestacao": 0.0353035303530353, "sem_correspondencia": 0.21942194219421943}, "confidence": 0.6003, "input_tokens": 268, "latency_ms": 167.35019800000828} +{"id": "g0019-conta_explicacao-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 190, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.20875824835032994, "conta_debito_automatico_digital": 0.014997000599880024, "plano_consulta": 0.015596880623875225, "seguranca_perda_roubo": 0.01829634073185363, "conta_vencimento": 0.13437312537492502, "conta_segunda_via": 0.0695860827834433, "vas_contratacao": 0.03069386122775445, "conta_pagamento_confirmacao": 0.01839632073585283, "recarga_realizar": 0.015296940611877623, "fidelidade_pontos": 0.016796640671865627, "vas_cancelamento": 0.017996400719856028, "sem_correspondencia": 0.43921215756848636}, "confidence": 0.3039, "input_tokens": 319, "latency_ms": 199.9925749999818} +{"id": "g0019-conta_explicacao-longo_contexto-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_vencimento": 9.999850002249967e-07, "fidelidade_pontos": 9.999850002249967e-07, "internet_pacote_adicional": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "conta_segunda_via": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "plano_consulta": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "conta_explicacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "portabilidade": 9.999850002249967e-07, "roaming_cobranca": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 323, "latency_ms": 200.16439399998376} +{"id": "g0019-conta_explicacao-longo_contexto-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 180, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.1276127612761276, "conta_pagamento_confirmacao": 0.011301130113011301, "conta_vencimento": 0.005600560056005601, "conta_explicacao": 0.741874187418742, "conta_segunda_via": 0.0084008400840084, "conta_debito_automatico_digital": 0.006300630063006301, "plano_consulta": 0.005400540054005401, "sem_correspondencia": 0.09350935093509352}, "confidence": 0.574, "input_tokens": 266, "latency_ms": 171.37292900000034} +{"id": "g0019-conta_explicacao-longo_contexto-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.02909709029097091, "recarga_nao_creditada": 0.00019998000199980009, "conta_explicacao": 0.0015998400159984007, "conta_debito_automatico_digital": 0.00019998000199980009, "conta_vencimento": 0.0002999700029997001, "conta_pagamento_confirmacao": 0.00019998000199980009, "conta_contestacao": 0.9668033196680335, "internet_consumo": 0.00019998000199980009, "plano_consulta": 0.00019998000199980009, "cancelamento_linha": 0.00019998000199980009, "atendimento_humano": 0.00019998000199980009, "sem_correspondencia": 0.0007999200079992003}, "confidence": 0.9335, "input_tokens": 308, "latency_ms": 191.2879319999945} +{"id": "g0019-conta_explicacao-longo_contexto-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0238, "plano_consulta": 0.0207, "conta_explicacao": 0.3957, "sem_correspondencia": 0.5598}, "confidence": 0.3789, "input_tokens": 167, "latency_ms": 125.11814700002333} +{"id": "g0019-conta_explicacao-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.7215556888622274, "fidelidade_pontos": 0.0008998200359928013, "conta_contestacao": 0.11377724455108976, "suporte_chip_esim": 0.12187562487502497, "suporte_sem_sinal": 0.0005998800239952008, "plano_consulta": 0.0005998800239952008, "conta_debito_automatico_digital": 0.005998800239952008, "desconto_retencao": 0.0008998200359928013, "vas_contratacao": 0.017696460707858425, "internet_problema_conexao": 0.0008998200359928013, "internet_pacote_adicional": 0.006098780243951209, "vas_cancelamento": 0.0007998400319936011, "seguranca_perda_roubo": 0.001399720055988802, "conta_segunda_via": 0.0005998800239952008, "conta_pagamento_confirmacao": 0.0005998800239952008, "sem_correspondencia": 0.005698860227954408}, "confidence": 0.6565, "input_tokens": 328, "latency_ms": 202.11546400000202} +{"id": "g0025-conta_vencimento-emocional-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9999969997089717, "conta_segunda_via": 1.0000970094099127e-06, "conta_contestacao": 1.0000970094099127e-06, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9993, "input_tokens": 171, "latency_ms": 124.46173099999669} +{"id": "g0025-conta_vencimento-emocional-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 1.0001860346024356e-06, "conta_vencimento": 0.9997859601885947, "suporte_chip_esim": 1.0001860346024356e-06, "portabilidade": 1.0001860346024356e-06, "beneficios_consulta": 1.0001860346024356e-06, "internet_pacote_adicional": 1.0001860346024356e-06, "conta_explicacao": 1.0001860346024356e-06, "cancelamento_linha": 1.0001860346024356e-06, "negociacao_religacao": 1.0001860346024356e-06, "conta_segunda_via": 1.0001860346024356e-06, "vas_consulta": 1.0001860346024356e-06, "fidelidade_resgate": 1.0001860346024356e-06, "conta_debito_automatico_digital": 1.0001860346024356e-06, "desconto_retencao": 1.0001860346024356e-06, "conta_contestacao": 1.0001860346024356e-06, "sem_correspondencia": 0.00020003720692048714}, "confidence": 0.9987, "input_tokens": 316, "latency_ms": 194.2680610000025} +{"id": "g0025-conta_vencimento-emocional-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 145, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "conta_vencimento": 0.9999890001209993, "negociacao_divida": 9.999890001209994e-07, "internet_pacote_adicional": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "suporte_configuracao": 9.999890001209994e-07, "vas_contratacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 316, "latency_ms": 195.8974860000069} +{"id": "g0025-conta_vencimento-emocional-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.8077000000000002, "cadastro_atualizacao": 0.00040000000000000013, "seguranca_perda_roubo": 0.0006000000000000001, "conta_explicacao": 0.0005000000000000001, "vas_cancelamento": 0.00030000000000000003, "desconto_retencao": 0.00030000000000000003, "reclamacao_atendimento": 0.00030000000000000003, "parceiros_ofertas": 0.0027000000000000006, "conta_debito_automatico_digital": 0.0010000000000000002, "conta_pagamento_confirmacao": 0.00030000000000000003, "conta_contestacao": 0.0006000000000000001, "marketplace_compra": 0.17790000000000003, "suporte_chip_esim": 0.0015000000000000005, "suporte_configuracao": 0.0014000000000000002, "conta_segunda_via": 0.0010000000000000002, "sem_correspondencia": 0.003500000000000001}, "confidence": 0.7931, "input_tokens": 314, "latency_ms": 206.00602199999685} +{"id": "g0025-conta_vencimento-emocional-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 137, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 1.0000910082817536e-06, "plano_nova_linha": 1.0000910082817536e-06, "conta_vencimento": 0.9994909536767845, "conta_debito_automatico_digital": 1.0000910082817536e-06, "conta_contestacao": 0.00010000910082817537, "conta_segunda_via": 1.0000910082817536e-06, "fidelidade_pontos": 1.0000910082817536e-06, "desconto_retencao": 1.0000910082817536e-06, "conta_pagamento_confirmacao": 1.0000910082817536e-06, "conta_explicacao": 1.0000910082817536e-06, "marketplace_pedido": 1.0000910082817536e-06, "sem_correspondencia": 0.0004000364033127015}, "confidence": 0.9976, "input_tokens": 297, "latency_ms": 216.62867999998525} +{"id": "g0025-conta_vencimento-emocional-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 128, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9978, "conta_contestacao": 0.0019, "conta_segunda_via": 0.0001, "sem_correspondencia": 0.0002}, "confidence": 0.9877, "input_tokens": 163, "latency_ms": 128.31087999998658} +{"id": "g0025-conta_vencimento-emocional-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9973862498537077, "recarga_saldo": 1.0002870823926463e-06, "conta_contestacao": 1.0002870823926463e-06, "marketplace_compra": 0.002400688997742351, "troca_numero": 1.0002870823926463e-06, "bonus_nao_recebido": 1.0002870823926463e-06, "marketplace_pedido": 1.0002870823926463e-06, "conta_explicacao": 1.0002870823926463e-06, "internet_pacote_adicional": 1.0002870823926463e-06, "atendimento_humano": 1.0002870823926463e-06, "conta_pagamento_confirmacao": 1.0002870823926463e-06, "conta_debito_automatico_digital": 1.0002870823926463e-06, "fidelidade_resgate": 1.0002870823926463e-06, "conta_segunda_via": 1.0002870823926463e-06, "parceiros_ofertas": 1.0002870823926463e-06, "sem_correspondencia": 0.00020005741647852928}, "confidence": 0.9922, "input_tokens": 310, "latency_ms": 192.4903620000009} +{"id": "g0025-conta_vencimento-emocional-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 9.999940000359995e-07, "desconto_retencao": 9.999940000359995e-07, "conta_vencimento": 0.9997940012359924, "conta_debito_automatico_digital": 9.999940000359995e-07, "conta_segunda_via": 9.999940000359995e-07, "conta_contestacao": 9.999940000359995e-07, "conta_pagamento_confirmacao": 9.999940000359995e-07, "sem_correspondencia": 0.00019999880000719992}, "confidence": 0.9991, "input_tokens": 250, "latency_ms": 161.47732900000733} +{"id": "g0025-conta_vencimento-emocional-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"beneficios_consulta": 1.0001890357277524e-06, "conta_explicacao": 1.0001890357277524e-06, "reclamacao_atendimento": 1.0001890357277524e-06, "plano_consulta": 1.0001890357277524e-06, "conta_pagamento_confirmacao": 1.0001890357277524e-06, "conta_contestacao": 1.0001890357277524e-06, "conta_segunda_via": 1.0001890357277524e-06, "conta_debito_automatico_digital": 1.0001890357277524e-06, "portabilidade": 1.0001890357277524e-06, "seguranca_perda_roubo": 1.0001890357277524e-06, "conta_vencimento": 0.999988997920607, "sem_correspondencia": 1.0001890357277524e-06}, "confidence": 0.9989, "input_tokens": 307, "latency_ms": 192.06051900002308} +{"id": "g0025-conta_vencimento-emocional-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 9.999970000090002e-07, "conta_vencimento": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 159, "latency_ms": 121.16809500000159} +{"id": "g0025-conta_vencimento-emocional-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0132986701329867, "conta_debito_automatico_digital": 0.012898710128987101, "internet_consumo": 0.0208979102089791, "conta_segunda_via": 0.012898710128987101, "conta_explicacao": 0.013098690130986902, "conta_contestacao": 0.013498650134986502, "conta_vencimento": 0.8999100089991001, "sem_correspondencia": 0.013498650134986502}, "confidence": 0.7508, "input_tokens": 256, "latency_ms": 161.66448799998534} +{"id": "g0025-conta_vencimento-emocional-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9962000000000002, "conta_pagamento_confirmacao": 0.00030000000000000003, "conta_segunda_via": 0.00030000000000000003, "roaming_pacote": 0.00030000000000000003, "conta_contestacao": 0.00040000000000000013, "conta_debito_automatico_digital": 0.00030000000000000003, "conta_explicacao": 0.0015000000000000005, "sem_correspondencia": 0.0007000000000000001}, "confidence": 0.9849, "input_tokens": 255, "latency_ms": 167.70865299997695} +{"id": "g0026-conta_vencimento-longo_contexto-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9982000000000001, "conta_segunda_via": 0.0005000000000000001, "conta_contestacao": 0.0005000000000000001, "sem_correspondencia": 0.0008000000000000001}, "confidence": 0.989, "input_tokens": 164, "latency_ms": 117.8528669999821} +{"id": "g0026-conta_vencimento-longo_contexto-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0038000000000000004, "conta_vencimento": 0.9678000000000001, "cadastro_atualizacao": 0.004400000000000001, "conta_contestacao": 0.004400000000000001, "conta_explicacao": 0.004400000000000001, "conta_debito_automatico_digital": 0.004700000000000001, "conta_segunda_via": 0.004400000000000001, "sem_correspondencia": 0.006100000000000001}, "confidence": 0.9016, "input_tokens": 257, "latency_ms": 209.8150529999998} +{"id": "g0026-conta_vencimento-longo_contexto-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.8920892089208923, "recarga_nao_creditada": 0.045704570457045714, "negociacao_divida": 0.0012001200120012002, "recarga_realizar": 0.0012001200120012002, "conta_debito_automatico_digital": 0.0011001100110011005, "conta_contestacao": 0.0012001200120012002, "plano_consulta": 0.038603860386038615, "seguranca_perda_roubo": 0.0013001300130013004, "conta_explicacao": 0.0012001200120012002, "roaming_pacote": 0.0011001100110011005, "seguranca_fraude": 0.0023002300230023005, "conta_segunda_via": 0.0012001200120012002, "parceiros_ofertas": 0.0012001200120012002, "internet_problema_conexao": 0.007800780078007802, "conta_pagamento_confirmacao": 0.0012001200120012002, "sem_correspondencia": 0.0016001600160016006}, "confidence": 0.8157, "input_tokens": 313, "latency_ms": 203.1040829999995} +{"id": "g0026-conta_vencimento-longo_contexto-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0008000800080008001, "conta_pagamento_confirmacao": 0.0008000800080008001, "conta_contestacao": 0.0008000800080008001, "conta_debito_automatico_digital": 0.0009000900090009, "conta_vencimento": 0.9941994199419941, "conta_segunda_via": 0.0009000900090009, "suporte_chip_esim": 0.0008000800080008001, "sem_correspondencia": 0.0008000800080008001}, "confidence": 0.9771, "input_tokens": 265, "latency_ms": 173.09023199999274} +{"id": "g0026-conta_vencimento-longo_contexto-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0038011137263218122, "seguranca_fraude": 0.00020005861717483224, "conta_debito_automatico_digital": 1.000293085874161e-06, "beneficios_consulta": 0.00010002930858741612, "plano_troca": 1.000293085874161e-06, "cancelamento_linha": 1.000293085874161e-06, "conta_vencimento": 0.9602813624391946, "conta_pagamento_confirmacao": 0.029208558107525505, "portabilidade": 0.00020005861717483224, "suporte_sem_sinal": 1.000293085874161e-06, "conta_contestacao": 1.000293085874161e-06, "roaming_cobranca": 0.0057016705894827185, "conta_segunda_via": 0.0004001172343496645, "negociacao_divida": 1.000293085874161e-06, "cadastro_atualizacao": 1.000293085874161e-06, "sem_correspondencia": 0.00010002930858741612}, "confidence": 0.9264, "input_tokens": 310, "latency_ms": 195.02004799997508} +{"id": "g0026-conta_vencimento-longo_contexto-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.00010002870823926464, "vas_consulta": 1.0002870823926463e-06, "suporte_sem_sinal": 1.0002870823926463e-06, "troca_numero": 1.0002870823926463e-06, "fidelidade_pontos": 1.0002870823926463e-06, "cadastro_atualizacao": 1.0002870823926463e-06, "conta_vencimento": 0.9982865082278611, "internet_pacote_adicional": 1.0002870823926463e-06, "conta_segunda_via": 1.0002870823926463e-06, "conta_debito_automatico_digital": 1.0002870823926463e-06, "recarga_saldo": 1.0002870823926463e-06, "seguranca_fraude": 1.0002870823926463e-06, "conta_contestacao": 1.0002870823926463e-06, "internet_problema_conexao": 0.0016004593318282342, "conta_pagamento_confirmacao": 1.0002870823926463e-06, "sem_correspondencia": 1.0002870823926463e-06}, "confidence": 0.9939, "input_tokens": 310, "latency_ms": 193.63162400000533} +{"id": "g0026-conta_vencimento-longo_contexto-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"suporte_sem_sinal": 9.999930000489998e-07, "conta_segunda_via": 9.999930000489998e-07, "conta_explicacao": 9.999930000489998e-07, "conta_debito_automatico_digital": 9.999930000489998e-07, "conta_pagamento_confirmacao": 9.999930000489998e-07, "conta_vencimento": 0.9999930000489998, "conta_contestacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 255, "latency_ms": 167.19996099999435} +{"id": "g0026-conta_vencimento-longo_contexto-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9959995999599961, "conta_segunda_via": 0.0011001100110011003, "conta_contestacao": 0.0015001500150015003, "sem_correspondencia": 0.0014001400140014003}, "confidence": 0.9777, "input_tokens": 154, "latency_ms": 117.34224099998869} +{"id": "g0026-conta_vencimento-longo_contexto-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_debito_automatico_digital": 0.0317, "seguranca_fraude": 0.0949, "conta_contestacao": 0.0117, "reclamacao_atendimento": 0.0048, "conta_explicacao": 0.0144, "conta_pagamento_confirmacao": 0.0045, "conta_segunda_via": 0.0046, "internet_consumo": 0.0046, "conta_vencimento": 0.8147, "plano_consulta": 0.0049, "internet_problema_conexao": 0.0046, "sem_correspondencia": 0.0046}, "confidence": 0.6829, "input_tokens": 307, "latency_ms": 193.81558599999948} +{"id": "g0026-conta_vencimento-longo_contexto-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0072, "conta_explicacao": 0.0102, "conta_contestacao": 0.0065, "conta_pagamento_confirmacao": 0.0061, "fidelidade_resgate": 0.0062, "conta_debito_automatico_digital": 0.0062, "conta_vencimento": 0.95, "sem_correspondencia": 0.0076}, "confidence": 0.8581, "input_tokens": 259, "latency_ms": 170.0015570000062} +{"id": "g0026-conta_vencimento-longo_contexto-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_vencimento": 0.014702940588117623, "conta_contestacao": 0.004600920184036807, "seguranca_perda_roubo": 0.025205041008201638, "portabilidade": 0.0005001000200040008, "atendimento_humano": 0.00010002000400080016, "desconto_retencao": 0.00010002000400080016, "internet_problema_conexao": 0.00020004000800160032, "beneficios_consulta": 0.00010002000400080016, "conta_explicacao": 0.00010002000400080016, "suporte_sem_sinal": 0.00010002000400080016, "conta_debito_automatico_digital": 0.00010002000400080016, "bonus_nao_recebido": 0.00010002000400080016, "conta_segunda_via": 0.9537907581516303, "conta_pagamento_confirmacao": 0.00010002000400080016, "marketplace_pedido": 0.00010002000400080016, "sem_correspondencia": 0.00010002000400080016}, "confidence": 0.9129, "input_tokens": 312, "latency_ms": 195.16590599999972} +{"id": "g0026-conta_vencimento-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.298, "conta_contestacao": 0.0368, "conta_segunda_via": 0.1324, "sem_correspondencia": 0.5328}, "confidence": 0.217, "input_tokens": 167, "latency_ms": 128.10881400000085} +{"id": "g0027-conta_vencimento-indireto_multiplo-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9635, "suporte_chip_esim": 0.0028, "conta_contestacao": 0.0032, "conta_pagamento_confirmacao": 0.0028, "conta_segunda_via": 0.0028, "conta_explicacao": 0.0149, "conta_debito_automatico_digital": 0.0032, "sem_correspondencia": 0.0068}, "confidence": 0.8949, "input_tokens": 272, "latency_ms": 178.51608500001248} +{"id": "g0027-conta_vencimento-indireto_multiplo-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0002, "reclamacao_atendimento": 0.0002, "portabilidade": 0.0007, "conta_contestacao": 0.001, "cadastro_atualizacao": 0.0098, "seguranca_fraude": 0.0004, "conta_debito_automatico_digital": 0.0002, "bonus_nao_recebido": 0.0002, "marketplace_pedido": 0.0004, "conta_explicacao": 0.0002, "negociacao_divida": 0.0002, "conta_segunda_via": 0.0002, "beneficios_consulta": 0.0002, "fidelidade_pontos": 0.0001, "conta_vencimento": 0.9854, "sem_correspondencia": 0.0006}, "confidence": 0.9651, "input_tokens": 302, "latency_ms": 189.82068699997967} +{"id": "g0027-conta_vencimento-indireto_multiplo-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 171, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.0016003200640128028, "conta_segunda_via": 0.010102020404080817, "conta_debito_automatico_digital": 0.002000400080016003, "conta_vencimento": 0.7119423884776956, "conta_explicacao": 0.01740348069613923, "recarga_nao_creditada": 0.006101220244048811, "seguranca_perda_roubo": 0.020204040808161634, "conta_contestacao": 0.013302660532106422, "suporte_configuracao": 0.0018003600720144029, "internet_problema_conexao": 0.19573914782956595, "conta_pagamento_confirmacao": 0.0015003000600120025, "sem_correspondencia": 0.01830366073214643}, "confidence": 0.6124, "input_tokens": 305, "latency_ms": 191.11299899998357} +{"id": "g0027-conta_vencimento-indireto_multiplo-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "conta_vencimento": 0.999993000049, "conta_debito_automatico_digital": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 259, "latency_ms": 173.61911199998303} +{"id": "g0027-conta_vencimento-indireto_multiplo-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.022002200220022004, "bonus_nao_recebido": 0.023202320232023205, "conta_vencimento": 0.5259525952595261, "conta_pagamento_confirmacao": 0.022902290229022904, "conta_contestacao": 0.022602260226022602, "conta_explicacao": 0.021602160216021606, "marketplace_compra": 0.022002200220022004, "conta_segunda_via": 0.021602160216021606, "recarga_nao_creditada": 0.021602160216021606, "suporte_sem_sinal": 0.022202220222022204, "conta_debito_automatico_digital": 0.0215021502150215, "sem_correspondencia": 0.25282528252825287}, "confidence": 0.3847, "input_tokens": 299, "latency_ms": 184.45507999999222} +{"id": "g0027-conta_vencimento-indireto_multiplo-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"marketplace_pedido": 9.999890001209987e-07, "conta_segunda_via": 9.999890001209987e-07, "conta_explicacao": 9.999890001209987e-07, "conta_contestacao": 9.999890001209987e-07, "seguranca_fraude": 9.999890001209987e-07, "troca_numero": 9.999890001209987e-07, "conta_debito_automatico_digital": 9.999890001209987e-07, "conta_pagamento_confirmacao": 9.999890001209987e-07, "recarga_nao_creditada": 9.999890001209987e-07, "plano_nova_linha": 9.999890001209987e-07, "conta_vencimento": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 241.71971100000178} +{"id": "g0027-conta_vencimento-indireto_multiplo-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0139, "internet_pacote_adicional": 0.0041, "plano_consulta": 0.0056, "beneficios_consulta": 0.0052, "suporte_chip_esim": 0.004, "vas_consulta": 0.004, "conta_debito_automatico_digital": 0.0071, "recarga_realizar": 0.004, "conta_pagamento_confirmacao": 0.0029, "reclamacao_atendimento": 0.0038, "conta_contestacao": 0.0043, "negociacao_divida": 0.0432, "conta_vencimento": 0.8879, "conta_segunda_via": 0.0039, "suporte_sem_sinal": 0.0019, "sem_correspondencia": 0.0042}, "confidence": 0.7839, "input_tokens": 315, "latency_ms": 210.39450200001397} +{"id": "g0027-conta_vencimento-indireto_multiplo-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_contestacao": 0.0009000900090008999, "suporte_configuracao": 0.0009000900090008999, "conta_pagamento_confirmacao": 0.0009000900090008999, "conta_vencimento": 0.9901990199019901, "conta_segunda_via": 0.0009000900090008999, "vas_contratacao": 0.0008000800080008, "conta_explicacao": 0.0009000900090008999, "bonus_nao_recebido": 0.0009000900090008999, "conta_debito_automatico_digital": 0.0009000900090008999, "fidelidade_pontos": 0.0009000900090008999, "internet_problema_conexao": 0.0009000900090008999, "sem_correspondencia": 0.0009000900090008999}, "confidence": 0.968, "input_tokens": 298, "latency_ms": 199.2611869999905} +{"id": "g0027-conta_vencimento-indireto_multiplo-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9997, "conta_segunda_via": 0.0001, "conta_contestacao": 0.0001, "sem_correspondencia": 0.0001}, "confidence": 0.9979, "input_tokens": 162, "latency_ms": 119.57833499999992} +{"id": "g0027-conta_vencimento-indireto_multiplo-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 168, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"vas_cancelamento": 0.00010002000400080016, "recarga_nao_creditada": 0.00010002000400080016, "seguranca_perda_roubo": 0.00010002000400080016, "marketplace_compra": 0.00010002000400080016, "vas_consulta": 0.00010002000400080016, "cadastro_atualizacao": 0.00010002000400080016, "seguranca_fraude": 0.00010002000400080016, "conta_vencimento": 0.13202640528105622, "conta_pagamento_confirmacao": 0.00010002000400080016, "roaming_pacote": 0.00010002000400080016, "conta_contestacao": 0.00010002000400080016, "negociacao_religacao": 0.003700740148029606, "conta_segunda_via": 0.8629725945189037, "conta_debito_automatico_digital": 0.00010002000400080016, "conta_explicacao": 0.00010002000400080016, "sem_correspondencia": 0.00010002000400080016}, "confidence": 0.8453, "input_tokens": 317, "latency_ms": 209.3926359999898} +{"id": "g0027-conta_vencimento-indireto_multiplo-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.0018998100189981002, "conta_pagamento_confirmacao": 0.0015998400159984002, "conta_segunda_via": 0.0017998200179982, "conta_contestacao": 0.0015998400159984002, "conta_debito_automatico_digital": 0.041695830416958304, "seguranca_fraude": 0.0022997700229977, "conta_vencimento": 0.9032096790320968, "conta_explicacao": 0.0187981201879812, "marketplace_pedido": 0.0015998400159984002, "suporte_sem_sinal": 0.0015998400159984002, "parceiros_ofertas": 0.004299570042995701, "cadastro_atualizacao": 0.0015998400159984002, "internet_consumo": 0.011198880111988802, "marketplace_compra": 0.001999800019998, "negociacao_divida": 0.0020997900209979003, "sem_correspondencia": 0.0026997300269973002}, "confidence": 0.8188, "input_tokens": 303, "latency_ms": 196.6042059999893} +{"id": "g0027-conta_vencimento-indireto_multiplo-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 187, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 9.999970000090002e-07, "conta_vencimento": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 168, "latency_ms": 124.03998499999602} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"recarga_realizar": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "reclamacao_atendimento": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "conta_debito_automatico_digital": 0.9999850002249969, "conta_contestacao": 9.99985000224997e-07, "seguranca_fraude": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 0.9999, "input_tokens": 313, "latency_ms": 200.18387100000723} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.015098490150984903, "recarga_realizar": 0.07529247075292471, "conta_explicacao": 0.08959104089591041, "conta_contestacao": 0.0354964503549645, "conta_pagamento_confirmacao": 0.011998800119988001, "conta_segunda_via": 0.09099090090990901, "conta_debito_automatico_digital": 0.08679132086791322, "sem_correspondencia": 0.5947405259474052}, "confidence": 0.334, "input_tokens": 254, "latency_ms": 169.95781299999635} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 121, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 1.0003871498269827e-06, "conta_pagamento_confirmacao": 1.0003871498269827e-06, "conta_segunda_via": 1.0003871498269827e-06, "conta_explicacao": 1.0003871498269827e-06, "internet_pacote_adicional": 1.0003871498269827e-06, "conta_debito_automatico_digital": 0.9979862206673981, "plano_consulta": 1.0003871498269827e-06, "conta_contestacao": 1.0003871498269827e-06, "negociacao_religacao": 0.001200464579792379, "suporte_sem_sinal": 1.0003871498269827e-06, "marketplace_pedido": 1.0003871498269827e-06, "conta_vencimento": 1.0003871498269827e-06, "reclamacao_atendimento": 1.0003871498269827e-06, "seguranca_fraude": 0.0008003097198615863, "cadastro_atualizacao": 1.0003871498269827e-06, "sem_correspondencia": 1.0003871498269827e-06}, "confidence": 0.9925, "input_tokens": 303, "latency_ms": 194.8842500000012} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9993000000000001, "conta_contestacao": 0.00030000000000000003, "conta_segunda_via": 0.00030000000000000003, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9952, "input_tokens": 171, "latency_ms": 126.61426700000789} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 9.99986000195998e-05, "reclamacao_atendimento": 9.99986000195998e-07, "suporte_sem_sinal": 9.99986000195998e-07, "desconto_retencao": 9.99986000195998e-07, "conta_explicacao": 9.99986000195998e-07, "plano_consulta": 9.99986000195998e-07, "conta_debito_automatico_digital": 0.9998860015959784, "roaming_cobranca": 9.99986000195998e-07, "conta_contestacao": 9.99986000195998e-07, "conta_vencimento": 9.99986000195998e-07, "roaming_pacote": 9.99986000195998e-07, "suporte_chip_esim": 9.99986000195998e-07, "plano_troca": 9.99986000195998e-07, "portabilidade": 9.99986000195998e-07, "conta_pagamento_confirmacao": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9997, "input_tokens": 316, "latency_ms": 198.57068700000013} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"desconto_retencao": 0.02030609182754826, "seguranca_perda_roubo": 0.3528058417525258, "portabilidade": 0.0078023407022106625, "plano_nova_linha": 0.0007002100630189057, "vas_cancelamento": 0.01600480144043213, "conta_pagamento_confirmacao": 0.0007002100630189057, "conta_vencimento": 0.005801740522156647, "conta_contestacao": 0.13544063218965688, "conta_explicacao": 0.05061518455536661, "fidelidade_resgate": 0.0030009002700810243, "cancelamento_linha": 0.054216264879463835, "atendimento_humano": 0.0007002100630189057, "conta_segunda_via": 0.00980294088226468, "suporte_sem_sinal": 0.0007002100630189057, "conta_debito_automatico_digital": 0.020206061818545562, "sem_correspondencia": 0.3211963589076723}, "confidence": 0.3912, "input_tokens": 302, "latency_ms": 197.36637500000143} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 0.0003000600120024005, "fidelidade_resgate": 0.0003000600120024005, "bonus_nao_recebido": 0.0003000600120024005, "suporte_chip_esim": 0.0016003200640128028, "vas_contratacao": 0.0017003400680136028, "reclamacao_atendimento": 0.0003000600120024005, "conta_vencimento": 0.0003000600120024005, "vas_cancelamento": 0.0003000600120024005, "conta_pagamento_confirmacao": 0.0003000600120024005, "fidelidade_pontos": 0.0003000600120024005, "roaming_pacote": 0.0011002200440088019, "conta_segunda_via": 0.0003000600120024005, "conta_contestacao": 0.0003000600120024005, "cadastro_atualizacao": 0.0031006201240248053, "conta_debito_automatico_digital": 0.9891978395679136, "sem_correspondencia": 0.0003000600120024005}, "confidence": 0.9691, "input_tokens": 305, "latency_ms": 195.43167599999833} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_vencimento": 0.13938606139386064, "internet_problema_conexao": 0.015698430156984303, "bonus_nao_recebido": 0.0002999700029997001, "negociacao_divida": 0.004399560043995602, "conta_contestacao": 0.0002999700029997001, "conta_segunda_via": 0.04449555044495551, "internet_consumo": 0.0010998900109989004, "vas_contratacao": 0.021497850214978506, "plano_consulta": 9.999000099990004e-05, "conta_debito_automatico_digital": 0.04299570042995701, "conta_explicacao": 0.00019998000199980009, "conta_pagamento_confirmacao": 9.999000099990004e-05, "portabilidade": 9.999000099990004e-05, "marketplace_compra": 9.999000099990004e-05, "vas_cancelamento": 0.7288271172882713, "sem_correspondencia": 0.00039996000399960017}, "confidence": 0.6497, "input_tokens": 307, "latency_ms": 199.23197099998902} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_problema_conexao": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "vas_consulta": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "conta_debito_automatico_digital": 0.9999850002249974, "conta_contestacao": 9.999850002249973e-07, "conta_vencimento": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "plano_troca": 9.999850002249973e-07, "atendimento_humano": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "roaming_cobranca": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 311, "latency_ms": 198.62787699997853} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 125, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.047700000000000006, "conta_explicacao": 0.09810000000000002, "conta_vencimento": 0.022400000000000003, "suporte_configuracao": 0.04240000000000001, "conta_segunda_via": 0.043500000000000004, "conta_pagamento_confirmacao": 0.023300000000000005, "conta_debito_automatico_digital": 0.6758000000000001, "sem_correspondencia": 0.04680000000000001}, "confidence": 0.4114, "input_tokens": 258, "latency_ms": 171.27958999998327} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0006000600060006001, "conta_explicacao": 0.00010001000100010003, "parceiros_ofertas": 0.00030003000300030005, "conta_segunda_via": 0.0007000700070007002, "conta_debito_automatico_digital": 0.9970997099709972, "internet_pacote_adicional": 0.00030003000300030005, "conta_pagamento_confirmacao": 0.00010001000100010003, "beneficios_consulta": 0.00010001000100010003, "roaming_cobranca": 0.00010001000100010003, "conta_vencimento": 0.00010001000100010003, "plano_troca": 0.00010001000100010003, "sem_correspondencia": 0.0004000400040004001}, "confidence": 0.9891, "input_tokens": 297, "latency_ms": 191.37724399999456} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_pacote": 0.010697860427914417, "suporte_sem_sinal": 9.998000399920017e-05, "bonus_nao_recebido": 0.0003999200159968007, "recarga_saldo": 9.998000399920017e-05, "conta_explicacao": 9.998000399920017e-05, "seguranca_perda_roubo": 0.9426114777044591, "seguranca_fraude": 0.015696860627874423, "beneficios_consulta": 9.998000399920017e-05, "conta_vencimento": 0.00019996000799840034, "conta_segunda_via": 0.012997400519896021, "marketplace_pedido": 0.001799640071985603, "internet_consumo": 0.00029994001199760045, "conta_contestacao": 9.998000399920017e-05, "conta_debito_automatico_digital": 0.014197160567886424, "conta_pagamento_confirmacao": 9.998000399920017e-05, "sem_correspondencia": 0.0004999000199960008}, "confidence": 0.8871, "input_tokens": 310, "latency_ms": 194.5033389999935} +{"id": "g0032-conta_debito_automatico_digital-emocional-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"bonus_nao_recebido": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "troca_numero": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "conta_debito_automatico_digital": 0.9999850002249969, "parceiros_ofertas": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 295, "latency_ms": 190.48664999999687} +{"id": "g0032-conta_debito_automatico_digital-emocional-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 105, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"troca_numero": 0.1621, "conta_vencimento": 0.0077, "parceiros_ofertas": 0.0307, "suporte_sem_sinal": 0.0265, "suporte_chip_esim": 0.007, "conta_segunda_via": 0.0286, "conta_explicacao": 0.141, "conta_pagamento_confirmacao": 0.0065, "negociacao_divida": 0.0063, "conta_debito_automatico_digital": 0.3571, "conta_contestacao": 0.02, "sem_correspondencia": 0.2065}, "confidence": 0.2819, "input_tokens": 286, "latency_ms": 191.3868020000109} +{"id": "g0032-conta_debito_automatico_digital-emocional-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"parceiros_ofertas": 9.999890001209992e-07, "conta_pagamento_confirmacao": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "conta_debito_automatico_digital": 0.9999890001209991, "conta_segunda_via": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "vas_consulta": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 279, "latency_ms": 183.55418600000917} +{"id": "g0032-conta_debito_automatico_digital-emocional-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_compra": 9.999850002249973e-07, "roaming_duvida": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "conta_debito_automatico_digital": 0.9999850002249974, "plano_troca": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "conta_vencimento": 9.999850002249973e-07, "reclamacao_atendimento": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 293, "latency_ms": 192.296400999993} +{"id": "g0032-conta_debito_automatico_digital-emocional-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.012398760123987601, "conta_debito_automatico_digital": 0.978002199780022, "conta_segunda_via": 0.004899510048995101, "sem_correspondencia": 0.0046995300469953}, "confidence": 0.9083, "input_tokens": 155, "latency_ms": 120.92088200000717} +{"id": "g0032-conta_debito_automatico_digital-emocional-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.7478252174782521, "conta_debito_automatico_digital": 0.22157784221577842, "atendimento_humano": 0.0006999300069993001, "conta_explicacao": 0.0004999500049995, "conta_contestacao": 0.0007999200079992001, "roaming_cobranca": 0.0011998800119988001, "seguranca_perda_roubo": 0.012898710128987101, "conta_pagamento_confirmacao": 0.00039996000399960006, "internet_problema_conexao": 0.0004999500049995, "conta_vencimento": 0.011398860113988602, "negociacao_divida": 0.000999900009999, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.7173, "input_tokens": 286, "latency_ms": 188.2167509999988} +{"id": "g0032-conta_debito_automatico_digital-emocional-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "conta_debito_automatico_digital": 0.999993000049, "conta_explicacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 246, "latency_ms": 163.9786520000257} +{"id": "g0032-conta_debito_automatico_digital-emocional-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.037000000000000005, "conta_segunda_via": 0.006500000000000001, "conta_explicacao": 0.0012000000000000001, "conta_debito_automatico_digital": 0.9401000000000002, "conta_vencimento": 0.0015000000000000002, "conta_pagamento_confirmacao": 0.0012000000000000001, "plano_consulta": 0.0011000000000000003, "sem_correspondencia": 0.011400000000000002}, "confidence": 0.8572, "input_tokens": 238, "latency_ms": 158.4114690000149} +{"id": "g0032-conta_debito_automatico_digital-emocional-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9979997999799981, "conta_segunda_via": 0.0011001100110011003, "conta_contestacao": 0.00020002000200020005, "vas_consulta": 0.00010001000100010003, "conta_pagamento_confirmacao": 0.00010001000100010003, "conta_explicacao": 0.00010001000100010003, "conta_vencimento": 0.00010001000100010003, "sem_correspondencia": 0.00030003000300030005}, "confidence": 0.9911, "input_tokens": 236, "latency_ms": 156.1475400000063} +{"id": "g0032-conta_debito_automatico_digital-emocional-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_pacote_adicional": 0.012098790120987898, "conta_segunda_via": 0.012298770122987699, "conta_debito_automatico_digital": 0.9070092990700929, "conta_pagamento_confirmacao": 0.012098790120987898, "conta_contestacao": 0.011798820117988199, "conta_explicacao": 0.011798820117988199, "conta_vencimento": 0.0116988301169883, "sem_correspondencia": 0.021197880211978798}, "confidence": 0.7655, "input_tokens": 242, "latency_ms": 159.31635699999447} +{"id": "g0032-conta_debito_automatico_digital-emocional-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9999970000090003, "conta_segunda_via": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 164, "latency_ms": 122.38134400001854} +{"id": "g0032-conta_debito_automatico_digital-emocional-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.1077, "conta_debito_automatico_digital": 0.8612, "conta_contestacao": 0.0141, "sem_correspondencia": 0.017}, "confidence": 0.6408, "input_tokens": 156, "latency_ms": 117.94857900000011} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0209, "conta_debito_automatico_digital": 0.0245, "conta_segunda_via": 0.0141, "sem_correspondencia": 0.9405}, "confidence": 0.7912, "input_tokens": 164, "latency_ms": 125.91957899999784} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999970000090003, "cancelamento_linha": 9.999970000090002e-07, "portabilidade": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 134, "latency_ms": 118.91521800001215} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_pedido": 0.004299140171965607, "atendimento_humano": 0.00029994001199760045, "fidelidade_resgate": 0.00029994001199760045, "marketplace_compra": 0.024495100979804042, "conta_debito_automatico_digital": 0.8640271945610878, "conta_pagamento_confirmacao": 0.0003999200159968007, "reclamacao_atendimento": 0.00019996000799840034, "conta_segunda_via": 0.09538092381523695, "conta_contestacao": 0.00029994001199760045, "conta_explicacao": 0.00019996000799840034, "conta_vencimento": 0.0065986802639472104, "sem_correspondencia": 0.0034993001399720057}, "confidence": 0.7867, "input_tokens": 284, "latency_ms": 214.67345299998897} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "conta_debito_automatico_digital": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 237, "latency_ms": 241.4331389999802} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9999970000090003, "conta_segunda_via": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 154, "latency_ms": 130.3441740000153} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 0.0272, "conta_segunda_via": 0.0279, "conta_pagamento_confirmacao": 0.0141, "cancelamento_linha": 0.0153, "roaming_pacote": 0.1398, "parceiros_ofertas": 0.0138, "suporte_chip_esim": 0.4257, "conta_vencimento": 0.0145, "negociacao_religacao": 0.0139, "cadastro_atualizacao": 0.2793, "conta_explicacao": 0.0138, "sem_correspondencia": 0.0147}, "confidence": 0.349, "input_tokens": 271, "latency_ms": 225.1202879999994} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.004300860172034407, "conta_contestacao": 0.0012002400480096017, "conta_explicacao": 0.006601320264052811, "conta_segunda_via": 0.13172634526905383, "conta_vencimento": 0.124624924984997, "conta_pagamento_confirmacao": 0.0008001600320064013, "roaming_cobranca": 0.0008001600320064013, "sem_correspondencia": 0.7299459891978396}, "confidence": 0.5994, "input_tokens": 237, "latency_ms": 162.97280899999578} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9968003199680034, "conta_pagamento_confirmacao": 9.999000099990004e-05, "conta_contestacao": 0.0004999500049995001, "conta_vencimento": 0.00039996000399960017, "conta_explicacao": 9.999000099990004e-05, "conta_segunda_via": 0.0013998600139986004, "marketplace_compra": 0.0004999500049995001, "sem_correspondencia": 0.00019998000199980009}, "confidence": 0.9875, "input_tokens": 249, "latency_ms": 162.16941800001905} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0698, "conta_contestacao": 0.3566, "conta_debito_automatico_digital": 0.2788, "sem_correspondencia": 0.2948}, "confidence": 0.0841, "input_tokens": 151, "latency_ms": 118.70391700000482} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9734973497349735, "vas_cancelamento": 0.0021002100210021, "conta_segunda_via": 0.0008000800080008001, "conta_explicacao": 0.011001100110011, "conta_vencimento": 0.0011001100110011003, "conta_contestacao": 0.004300430043004301, "conta_pagamento_confirmacao": 0.005700570057005701, "sem_correspondencia": 0.0015001500150015003}, "confidence": 0.9205, "input_tokens": 242, "latency_ms": 164.84535099999675} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9999850002249978, "recarga_saldo": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "conta_vencimento": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "suporte_sem_sinal": 9.999850002249977e-07, "vas_contratacao": 9.999850002249977e-07, "conta_explicacao": 9.999850002249977e-07, "marketplace_compra": 9.999850002249977e-07, "conta_segunda_via": 9.999850002249977e-07, "bonus_nao_recebido": 9.999850002249977e-07, "conta_debito_automatico_digital": 9.999850002249977e-07, "atendimento_humano": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 190.7568029999993} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9797020297970204, "conta_segunda_via": 0.006699330066993301, "conta_contestacao": 0.0044995500449955, "sem_correspondencia": 0.009099090090990901}, "confidence": 0.9132, "input_tokens": 154, "latency_ms": 117.85658000002286} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.9683968396839684, "negociacao_religacao": 0.005000500050005001, "conta_segunda_via": 0.014501450145014501, "sem_correspondencia": 0.0121012101210121}, "confidence": 0.8754, "input_tokens": 145, "latency_ms": 113.79074199999195} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.006399360063993599, "conta_contestacao": 0.005699430056994299, "negociacao_religacao": 0.0036996300369963, "conta_pagamento_confirmacao": 0.9585041495850413, "conta_explicacao": 0.0050994900509949, "conta_segunda_via": 0.0035996400359963993, "conta_debito_automatico_digital": 0.0035996400359963993, "sem_correspondencia": 0.0133986601339866}, "confidence": 0.8807, "input_tokens": 232, "latency_ms": 157.37105099998416} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0001, "conta_segunda_via": 0.0001, "conta_pagamento_confirmacao": 0.9997, "sem_correspondencia": 0.0001}, "confidence": 0.9979, "input_tokens": 150, "latency_ms": 117.90366799999674} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0918, "conta_segunda_via": 0.0135, "fidelidade_pontos": 0.0125, "recarga_realizar": 0.0124, "negociacao_divida": 0.0127, "conta_explicacao": 0.0245, "conta_vencimento": 0.0259, "parceiros_ofertas": 0.0127, "conta_pagamento_confirmacao": 0.0127, "conta_debito_automatico_digital": 0.0127, "negociacao_religacao": 0.0125, "sem_correspondencia": 0.7561}, "confidence": 0.5734, "input_tokens": 284, "latency_ms": 181.30575600002885} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0091009100910091, "conta_pagamento_confirmacao": 0.8433843384338433, "negociacao_religacao": 0.0046004600460046, "sem_correspondencia": 0.1429142914291429}, "confidence": 0.6469, "input_tokens": 140, "latency_ms": 115.3491259999555} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.0020999958000083997, "conta_debito_automatico_digital": 9.99998000004e-05, "conta_contestacao": 0.0998998002003996, "bonus_nao_recebido": 9.999980000039998e-07, "negociacao_religacao": 9.99998000004e-05, "conta_segunda_via": 0.0026999946000108, "atendimento_humano": 0.0008999982000035999, "conta_explicacao": 0.0007999984000032, "beneficios_consulta": 9.999980000039998e-07, "marketplace_compra": 0.0001999996000008, "conta_pagamento_confirmacao": 0.8929982140035719, "sem_correspondencia": 0.0001999996000008}, "confidence": 0.8482, "input_tokens": 282, "latency_ms": 195.63799700000573} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.008899110088991101, "conta_pagamento_confirmacao": 0.9667033296670333, "conta_segunda_via": 0.0026997300269973002, "sem_correspondencia": 0.021697830216978305}, "confidence": 0.8749, "input_tokens": 151, "latency_ms": 124.39340299999913} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 9.998970106079075e-05, "plano_consulta": 0.0001999794021215815, "negociacao_religacao": 0.000399958804243163, "conta_explicacao": 9.998970106079075e-05, "conta_vencimento": 9.998970106079075e-05, "marketplace_compra": 9.998970106079075e-05, "conta_contestacao": 9.998970106079075e-05, "troca_numero": 0.002999691031823722, "suporte_sem_sinal": 9.998970106079074e-07, "conta_pagamento_confirmacao": 0.0021997734233373963, "conta_segunda_via": 9.998970106079075e-05, "bonus_nao_recebido": 9.998970106079075e-05, "seguranca_perda_roubo": 9.998970106079074e-07, "parceiros_ofertas": 9.998970106079074e-07, "conta_debito_automatico_digital": 0.9933976800389561, "sem_correspondencia": 9.998970106079075e-05}, "confidence": 0.9824, "input_tokens": 288, "latency_ms": 192.62586700000384} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"recarga_saldo": 0.014100000000000001, "plano_troca": 0.0009000000000000001, "desconto_retencao": 0.0009000000000000001, "conta_explicacao": 0.0016000000000000003, "conta_pagamento_confirmacao": 0.8214000000000001, "negociacao_religacao": 0.0014000000000000002, "seguranca_perda_roubo": 0.0016000000000000003, "conta_debito_automatico_digital": 0.029200000000000004, "fidelidade_resgate": 0.056900000000000006, "conta_vencimento": 0.028500000000000004, "negociacao_divida": 0.0011000000000000003, "conta_segunda_via": 0.0012000000000000001, "seguranca_fraude": 0.005100000000000001, "conta_contestacao": 0.006600000000000001, "internet_problema_conexao": 0.013100000000000002, "sem_correspondencia": 0.016400000000000005}, "confidence": 0.7001, "input_tokens": 288, "latency_ms": 187.2601530000111} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 9.99997000009e-07, "negociacao_religacao": 9.99997000009e-07, "conta_pagamento_confirmacao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 148, "latency_ms": 115.38691799995604} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.008601720344068814, "seguranca_fraude": 0.0011002200440088019, "suporte_configuracao": 0.00010002000400080016, "reclamacao_atendimento": 0.00010002000400080016, "internet_problema_conexao": 0.004700940188037608, "conta_contestacao": 0.00010002000400080016, "conta_explicacao": 0.011002200440088017, "cadastro_atualizacao": 0.00010002000400080016, "conta_vencimento": 0.0003000600120024004, "conta_pagamento_confirmacao": 0.9685937187437488, "roaming_cobranca": 0.00010002000400080016, "negociacao_religacao": 0.00010002000400080016, "conta_debito_automatico_digital": 0.0007001400280056011, "portabilidade": 0.0022004400880176037, "parceiros_ofertas": 0.00010002000400080016, "sem_correspondencia": 0.002100420084016803}, "confidence": 0.9292, "input_tokens": 288, "latency_ms": 188.30366100002038} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.003, "conta_pagamento_confirmacao": 0.0305, "negociacao_religacao": 0.0053, "sem_correspondencia": 0.9612}, "confidence": 0.8632, "input_tokens": 146, "latency_ms": 117.90158499997005} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.5518000000000001, "conta_pagamento_confirmacao": 0.29580000000000006, "conta_vencimento": 0.024600000000000004, "conta_segunda_via": 0.011200000000000002, "negociacao_religacao": 0.011000000000000001, "conta_contestacao": 0.022900000000000004, "conta_debito_automatico_digital": 0.010700000000000001, "sem_correspondencia": 0.07200000000000001}, "confidence": 0.4211, "input_tokens": 241, "latency_ms": 162.58525499995358} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 1.00019003610686e-06, "conta_pagamento_confirmacao": 0.7978515918024423, "cadastro_atualizacao": 1.00019003610686e-06, "marketplace_compra": 1.00019003610686e-06, "conta_debito_automatico_digital": 1.00019003610686e-06, "vas_cancelamento": 1.00019003610686e-06, "troca_numero": 1.00019003610686e-06, "conta_vencimento": 0.05691081305448034, "conta_segunda_via": 0.1423270421380062, "negociacao_religacao": 1.00019003610686e-06, "conta_explicacao": 1.00019003610686e-06, "conta_contestacao": 1.00019003610686e-06, "bonus_nao_recebido": 0.0027005130974885223, "internet_pacote_adicional": 1.00019003610686e-06, "fidelidade_pontos": 0.00010001900361068602, "sem_correspondencia": 0.00010001900361068602}, "confidence": 0.7689, "input_tokens": 290, "latency_ms": 188.8319239999987} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.2179, "conta_pagamento_confirmacao": 0.62, "negociacao_religacao": 0.0306, "sem_correspondencia": 0.1315}, "confidence": 0.2773, "input_tokens": 157, "latency_ms": 121.90326199998935} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0362, "conta_segunda_via": 0.0062, "conta_pagamento_confirmacao": 0.9133, "sem_correspondencia": 0.0443}, "confidence": 0.7313, "input_tokens": 151, "latency_ms": 120.03473900000472} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0008000800080008001, "negociacao_religacao": 0.0011001100110011003, "conta_pagamento_confirmacao": 0.9963996399639964, "sem_correspondencia": 0.0017001700170017002}, "confidence": 0.9798, "input_tokens": 160, "latency_ms": 132.314990999987} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0005999400059994001, "conta_pagamento_confirmacao": 0.999000099990001, "negociacao_religacao": 9.999000099990002e-05, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.994, "input_tokens": 151, "latency_ms": 127.6997900000083} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.9999930000490003, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "negociacao_religacao": 9.999930000490002e-07, "conta_vencimento": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 245, "latency_ms": 176.26812600002495} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 9.998880125425956e-05, "internet_problema_conexao": 9.998880125425954e-07, "suporte_configuracao": 9.998880125425954e-07, "conta_pagamento_confirmacao": 0.0029996640376277867, "negociacao_religacao": 9.998880125425954e-07, "roaming_pacote": 9.998880125425954e-07, "conta_explicacao": 9.998880125425954e-07, "conta_segunda_via": 9.998880125425956e-05, "cancelamento_linha": 9.998880125425954e-07, "conta_vencimento": 9.998880125425954e-07, "vas_consulta": 9.998880125425954e-07, "conta_debito_automatico_digital": 0.9967883597037135, "suporte_chip_esim": 9.998880125425954e-07, "marketplace_compra": 9.998880125425954e-07, "plano_consulta": 9.998880125425954e-07, "sem_correspondencia": 9.998880125425954e-07}, "confidence": 0.9921, "input_tokens": 292, "latency_ms": 195.34515100002636} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9955935857970649, "cadastro_atualizacao": 0.0029002726256268084, "conta_explicacao": 0.00020001880176736612, "suporte_chip_esim": 1.0000940088368305e-06, "negociacao_religacao": 1.0000940088368305e-06, "portabilidade": 0.00010000940088368306, "parceiros_ofertas": 1.0000940088368305e-06, "internet_pacote_adicional": 1.0000940088368305e-06, "conta_vencimento": 0.00030002820265104913, "conta_pagamento_confirmacao": 0.00010000940088368306, "seguranca_perda_roubo": 1.0000940088368305e-06, "conta_segunda_via": 0.00030002820265104913, "conta_debito_automatico_digital": 0.00020001880176736612, "negociacao_divida": 1.0000940088368305e-06, "vas_contratacao": 0.00010000940088368306, "sem_correspondencia": 0.00020001880176736612}, "confidence": 0.9874, "input_tokens": 297, "latency_ms": 217.71732499996688} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"beneficios_consulta": 9.999860001959975e-07, "conta_debito_automatico_digital": 0.999886001595978, "recarga_realizar": 9.999860001959975e-07, "internet_problema_conexao": 9.999860001959975e-07, "marketplace_compra": 9.999860001959975e-07, "cancelamento_linha": 9.999860001959975e-07, "desconto_retencao": 9.999860001959975e-07, "conta_contestacao": 9.999860001959975e-07, "conta_segunda_via": 9.999860001959976e-05, "negociacao_religacao": 9.999860001959975e-07, "conta_vencimento": 9.999860001959975e-07, "portabilidade": 9.999860001959975e-07, "recarga_saldo": 9.999860001959975e-07, "conta_explicacao": 9.999860001959975e-07, "atendimento_humano": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9995, "input_tokens": 292, "latency_ms": 208.48481100000527} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"plano_troca": 1.0000880077446815e-06, "roaming_cobranca": 1.0000880077446815e-06, "conta_debito_automatico_digital": 0.0074006512573106436, "conta_contestacao": 0.0003000264023234044, "portabilidade": 0.0038003344294297897, "troca_numero": 1.0000880077446815e-06, "conta_vencimento": 1.0000880077446815e-06, "conta_explicacao": 1.0000880077446815e-06, "internet_pacote_adicional": 1.0000880077446815e-06, "negociacao_religacao": 1.0000880077446815e-06, "marketplace_compra": 1.0000880077446815e-06, "conta_segunda_via": 1.0000880077446815e-06, "parceiros_ofertas": 1.0000880077446815e-06, "conta_pagamento_confirmacao": 0.9884869868548432, "reclamacao_atendimento": 1.0000880077446815e-06, "sem_correspondencia": 1.0000880077446815e-06}, "confidence": 0.9736, "input_tokens": 291, "latency_ms": 191.52911700001596} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.005600000000000001, "conta_contestacao": 0.006000000000000001, "desconto_retencao": 0.027300000000000005, "atendimento_humano": 0.00030000000000000003, "conta_segunda_via": 0.0028000000000000004, "vas_contratacao": 0.006200000000000001, "conta_vencimento": 0.0007000000000000001, "negociacao_divida": 0.00010000000000000002, "cancelamento_linha": 0.00030000000000000003, "beneficios_consulta": 0.00020000000000000004, "plano_troca": 0.00010000000000000002, "conta_pagamento_confirmacao": 0.9480000000000001, "negociacao_religacao": 0.00020000000000000004, "vas_consulta": 0.00020000000000000004, "conta_debito_automatico_digital": 0.00030000000000000003, "sem_correspondencia": 0.0017000000000000001}, "confidence": 0.8967, "input_tokens": 294, "latency_ms": 197.05483199999207} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1569, "conta_segunda_via": 0.1438, "negociacao_religacao": 0.0355, "sem_correspondencia": 0.6638}, "confidence": 0.3075, "input_tokens": 168, "latency_ms": 127.14358599998832} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.6002, "suporte_chip_esim": 0.0036, "conta_contestacao": 0.0035, "negociacao_religacao": 0.2109, "recarga_saldo": 0.0069, "conta_vencimento": 0.0046, "conta_segunda_via": 0.0036, "conta_pagamento_confirmacao": 0.0036, "conta_debito_automatico_digital": 0.0036, "conta_explicacao": 0.007, "internet_problema_conexao": 0.1172, "sem_correspondencia": 0.0353}, "confidence": 0.5177, "input_tokens": 290, "latency_ms": 185.83461200000784} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 179, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.6573, "negociacao_religacao": 0.0115, "conta_segunda_via": 0.0149, "sem_correspondencia": 0.3163}, "confidence": 0.4561, "input_tokens": 175, "latency_ms": 131.79430200000297} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.027402740274027403, "negociacao_religacao": 0.018901890189018902, "conta_pagamento_confirmacao": 0.8053805380538054, "sem_correspondencia": 0.1483148314831483}, "confidence": 0.5448, "input_tokens": 164, "latency_ms": 125.25651899994728} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"suporte_configuracao": 0.010400000000000001, "fidelidade_resgate": 0.9151000000000001, "conta_vencimento": 0.020900000000000002, "negociacao_religacao": 0.007100000000000001, "conta_segunda_via": 0.004400000000000001, "conta_pagamento_confirmacao": 0.006700000000000001, "conta_debito_automatico_digital": 0.0011000000000000003, "recarga_realizar": 0.0023000000000000004, "internet_consumo": 0.0004000000000000001, "conta_contestacao": 0.009300000000000001, "conta_explicacao": 0.0032000000000000006, "sem_correspondencia": 0.019100000000000002}, "confidence": 0.8131, "input_tokens": 317, "latency_ms": 203.09698800002707} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_debito_automatico_digital": 0.00019994001799460167, "vas_cancelamento": 0.00479856043187044, "conta_explicacao": 0.00019994001799460167, "negociacao_divida": 0.00019994001799460167, "conta_segunda_via": 0.00019994001799460167, "portabilidade": 0.011796461061681498, "conta_pagamento_confirmacao": 0.9728081575527344, "troca_numero": 0.0012996101169649107, "vas_contratacao": 0.0037988603418974316, "fidelidade_pontos": 0.0004998500449865041, "conta_contestacao": 0.00019994001799460167, "reclamacao_atendimento": 0.0031990402879136268, "negociacao_religacao": 0.00019994001799460167, "conta_vencimento": 0.00019994001799460167, "roaming_cobranca": 0.00019994001799460167, "sem_correspondencia": 0.00019994001799460167}, "confidence": 0.9387, "input_tokens": 302, "latency_ms": 199.66056199996274} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao", "negociacao_religacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_duvida": 0.018694391682495252, "vas_consulta": 0.018694391682495252, "conta_segunda_via": 0.2340297910626812, "fidelidade_resgate": 0.018794361691492553, "conta_contestacao": 0.08367489753074078, "suporte_sem_sinal": 0.022293312006398083, "negociacao_religacao": 0.3889833050084975, "cadastro_atualizacao": 0.01829451164650605, "negociacao_divida": 0.01829451164650605, "conta_pagamento_confirmacao": 0.13965810256922923, "fidelidade_pontos": 0.018794361691492553, "sem_correspondencia": 0.019794061781465564}, "confidence": 0.2771, "input_tokens": 321, "latency_ms": 216.25900899999806} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"negociacao_divida": 0.0007, "conta_pagamento_confirmacao": 0.4615, "plano_troca": 0.0007, "negociacao_religacao": 0.0229, "roaming_pacote": 0.0008, "conta_segunda_via": 0.001, "marketplace_pedido": 0.4657, "conta_debito_automatico_digital": 0.0011, "conta_vencimento": 0.0384, "conta_contestacao": 0.0013, "conta_explicacao": 0.0009, "sem_correspondencia": 0.005}, "confidence": 0.5991, "input_tokens": 301, "latency_ms": 197.52815099997179} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0478, "conta_segunda_via": 0.0574, "conta_pagamento_confirmacao": 0.1124, "sem_correspondencia": 0.7824}, "confidence": 0.4611, "input_tokens": 173, "latency_ms": 126.28858600004378} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 119, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0292970702929707, "conta_contestacao": 0.14908509149085092, "conta_debito_automatico_digital": 0.024397560243975606, "negociacao_religacao": 0.0527947205279472, "conta_vencimento": 0.025197480251974803, "conta_explicacao": 0.0661933806619338, "conta_pagamento_confirmacao": 0.5106489351064895, "sem_correspondencia": 0.14238576142385762}, "confidence": 0.2661, "input_tokens": 251, "latency_ms": 189.1103410000028} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"negociacao_religacao": 0.0024995000999800043, "portabilidade": 0.004099180163967207, "conta_contestacao": 0.004999000199960009, "conta_debito_automatico_digital": 0.00019996000799840034, "conta_pagamento_confirmacao": 0.01269746050789842, "conta_segunda_via": 0.0006998600279944011, "conta_explicacao": 0.0020995800839832034, "marketplace_compra": 0.0005998800239952009, "seguranca_fraude": 0.9659068186362727, "troca_numero": 0.00029994001199760045, "conta_vencimento": 0.0008998200359928015, "sem_correspondencia": 0.004999000199960009}, "confidence": 0.915, "input_tokens": 299, "latency_ms": 233.52171499999486} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["roaming_cobranca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 175, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.0662, "conta_pagamento_confirmacao": 0.013, "negociacao_religacao": 0.0194, "sem_correspondencia": 0.9014}, "confidence": 0.7071, "input_tokens": 180, "latency_ms": 141.14623199998277} +{"id": "g0042-negociacao_divida-curto_neutro-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9234076592340767, "conta_segunda_via": 0.002499750024997501, "negociacao_religacao": 0.06099390060993902, "sem_correspondencia": 0.013098690130986905}, "confidence": 0.7722, "input_tokens": 143, "latency_ms": 125.21439900001496} +{"id": "g0042-negociacao_divida-curto_neutro-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 1.0001920368710792e-06, "plano_nova_linha": 1.0001920368710792e-06, "negociacao_divida": 0.9822885994110869, "roaming_pacote": 1.0001920368710792e-06, "recarga_realizar": 1.0001920368710792e-06, "conta_explicacao": 0.0003000576110613237, "fidelidade_pontos": 0.00020003840737421586, "suporte_configuracao": 1.0001920368710792e-06, "conta_vencimento": 1.0001920368710792e-06, "troca_numero": 1.0001920368710792e-06, "beneficios_consulta": 0.00010001920368710793, "negociacao_religacao": 0.010902093201894763, "conta_debito_automatico_digital": 0.005901133017539367, "marketplace_pedido": 0.00010001920368710793, "cadastro_atualizacao": 1.0001920368710792e-06, "sem_correspondencia": 0.00020003840737421586}, "confidence": 0.9613, "input_tokens": 282, "latency_ms": 200.90219600001546} +{"id": "g0042-negociacao_divida-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.126, "conta_segunda_via": 0.0309, "conta_explicacao": 0.5203, "sem_correspondencia": 0.3228}, "confidence": 0.2257, "input_tokens": 141, "latency_ms": 115.41112399999065} +{"id": "g0042-negociacao_divida-curto_neutro-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.33140000000000003, "conta_segunda_via": 0.022200000000000004, "negociacao_religacao": 0.05820000000000001, "sem_correspondencia": 0.5882000000000001}, "confidence": 0.3305, "input_tokens": 140, "latency_ms": 120.5190469999593} +{"id": "g0042-negociacao_divida-curto_neutro-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 9.99985000224997e-07, "troca_numero": 9.99985000224997e-07, "desconto_retencao": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "plano_troca": 9.99985000224997e-07, "negociacao_divida": 0.9999850002249969, "roaming_duvida": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 206.8293419999918} +{"id": "g0042-negociacao_divida-curto_neutro-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"negociacao_religacao": 0.0037000000000000006, "parceiros_ofertas": 0.00030000000000000003, "atendimento_humano": 0.0021000000000000003, "plano_consulta": 0.6710000000000002, "recarga_saldo": 0.0023000000000000004, "roaming_pacote": 0.00030000000000000003, "marketplace_pedido": 0.005400000000000001, "conta_segunda_via": 0.0039000000000000003, "suporte_configuracao": 0.0032000000000000006, "negociacao_divida": 0.004900000000000001, "plano_troca": 0.26170000000000004, "conta_contestacao": 0.0048000000000000004, "beneficios_consulta": 0.030900000000000004, "suporte_chip_esim": 0.0014000000000000002, "portabilidade": 0.0015000000000000002, "sem_correspondencia": 0.0026000000000000003}, "confidence": 0.6636, "input_tokens": 289, "latency_ms": 204.08307600001763} +{"id": "g0042-negociacao_divida-curto_neutro-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"beneficios_consulta": 9.999000099990004e-05, "internet_pacote_adicional": 0.00019998000199980009, "portabilidade": 9.999000099990004e-05, "negociacao_divida": 0.9754024597540248, "recarga_nao_creditada": 0.00039996000399960017, "roaming_cobranca": 9.999000099990004e-05, "cancelamento_linha": 0.005099490050994902, "vas_consulta": 9.999000099990004e-05, "conta_vencimento": 9.999000099990004e-05, "negociacao_religacao": 0.012098790120987904, "plano_troca": 9.999000099990004e-05, "fidelidade_resgate": 0.003699630036996301, "conta_segunda_via": 9.999000099990004e-05, "internet_consumo": 9.999000099990004e-05, "fidelidade_pontos": 0.00039996000399960017, "sem_correspondencia": 0.0018998100189981007}, "confidence": 0.9452, "input_tokens": 286, "latency_ms": 217.04345599999897} +{"id": "g0042-negociacao_divida-curto_neutro-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"troca_numero": 0.0008, "internet_problema_conexao": 0.0005, "conta_segunda_via": 0.0135, "negociacao_religacao": 0.0158, "negociacao_divida": 0.9649, "suporte_chip_esim": 0.0007, "marketplace_compra": 0.0007, "sem_correspondencia": 0.0031}, "confidence": 0.9056, "input_tokens": 219, "latency_ms": 168.1300270000179} +{"id": "g0042-negociacao_divida-curto_neutro-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.0013000000000000002, "plano_troca": 0.00020000000000000006, "roaming_duvida": 0.010600000000000002, "seguranca_perda_roubo": 0.0028000000000000004, "negociacao_divida": 0.9782000000000002, "negociacao_religacao": 0.004000000000000001, "cadastro_atualizacao": 0.00020000000000000006, "internet_consumo": 0.0005000000000000001, "parceiros_ofertas": 0.0005000000000000001, "recarga_realizar": 0.00030000000000000003, "cancelamento_linha": 0.0009000000000000002, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.9433, "input_tokens": 277, "latency_ms": 210.40411900003164} +{"id": "g0042-negociacao_divida-curto_neutro-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.063, "negociacao_religacao": 0.7082, "conta_segunda_via": 0.2077, "sem_correspondencia": 0.0211}, "confidence": 0.4038, "input_tokens": 141, "latency_ms": 127.039228000001} +{"id": "g0042-negociacao_divida-curto_neutro-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"roaming_cobranca": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "negociacao_divida": 0.9999890001209993, "conta_segunda_via": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 203.75252899998486} +{"id": "g0042-negociacao_divida-curto_neutro-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"atendimento_humano": 9.999930000489998e-05, "fidelidade_pontos": 9.999930000489998e-07, "roaming_cobranca": 9.999930000489998e-07, "negociacao_religacao": 0.0327997704016072, "conta_explicacao": 9.999930000489998e-05, "negociacao_divida": 0.9665932338473632, "conta_segunda_via": 9.999930000489998e-07, "beneficios_consulta": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "seguranca_fraude": 0.0003999972000195999, "parceiros_ofertas": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 0.9394, "input_tokens": 275, "latency_ms": 229.95582600003672} +{"id": "g0045-negociacao_divida-regionalismo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.1256, "conta_segunda_via": 0.0299, "negociacao_divida": 0.0307, "sem_correspondencia": 0.8138}, "confidence": 0.5383, "input_tokens": 164, "latency_ms": 125.0130459999923} +{"id": "g0045-negociacao_divida-regionalismo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"desconto_retencao": 0.0005001000200040008, "negociacao_divida": 0.7889577915583117, "suporte_chip_esim": 0.004000800160032006, "plano_troca": 0.00010002000400080017, "beneficios_consulta": 0.00010002000400080017, "conta_segunda_via": 0.008601720344068815, "recarga_realizar": 0.00010002000400080017, "bonus_nao_recebido": 0.0014002800560112022, "negociacao_religacao": 0.19123824764952993, "conta_pagamento_confirmacao": 0.0003000600120024005, "recarga_saldo": 0.00010002000400080017, "sem_correspondencia": 0.004600920184036808}, "confidence": 0.754, "input_tokens": 305, "latency_ms": 204.99900299995488} +{"id": "g0045-negociacao_divida-regionalismo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.2997, "negociacao_divida": 0.4525, "conta_segunda_via": 0.057, "sem_correspondencia": 0.1908}, "confidence": 0.1349, "input_tokens": 158, "latency_ms": 122.55652999999711} +{"id": "g0045-negociacao_divida-regionalismo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.999199000800999, "negociacao_religacao": 0.0006999993000006999, "conta_segunda_via": 9.999990000009998e-07, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9949, "input_tokens": 155, "latency_ms": 121.93885899995394} +{"id": "g0045-negociacao_divida-regionalismo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 136, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_vencimento": 0.005200520052005201, "recarga_saldo": 0.004900490049004901, "negociacao_divida": 0.28372837283728375, "vas_cancelamento": 0.10921092109210923, "bonus_nao_recebido": 0.05240524052405241, "vas_contratacao": 0.022902290229022904, "suporte_chip_esim": 0.014601460146014603, "conta_pagamento_confirmacao": 0.0027002700270027007, "internet_consumo": 0.012801280128012803, "conta_segunda_via": 0.03510351035103511, "negociacao_religacao": 0.39483948394839485, "sem_correspondencia": 0.06160616061606161}, "confidence": 0.3223, "input_tokens": 308, "latency_ms": 196.76733799997237} +{"id": "g0045-negociacao_divida-regionalismo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0585, "conta_segunda_via": 0.0167, "negociacao_divida": 0.8973, "sem_correspondencia": 0.0275}, "confidence": 0.6895, "input_tokens": 163, "latency_ms": 128.32800199998928} +{"id": "g0045-negociacao_divida-regionalismo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 1.000290084124396e-06, "vas_cancelamento": 1.000290084124396e-06, "portabilidade": 1.000290084124396e-06, "atendimento_humano": 1.000290084124396e-06, "negociacao_divida": 0.9995898810655088, "marketplace_compra": 1.000290084124396e-06, "plano_troca": 1.000290084124396e-06, "suporte_sem_sinal": 1.000290084124396e-06, "conta_vencimento": 1.000290084124396e-06, "negociacao_religacao": 0.0004001160336497584, "seguranca_fraude": 1.000290084124396e-06, "sem_correspondencia": 1.000290084124396e-06}, "confidence": 0.9973, "input_tokens": 294, "latency_ms": 197.21698000000742} +{"id": "g0045-negociacao_divida-regionalismo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 9.99997000009e-07, "negociacao_religacao": 9.99997000009e-07, "negociacao_divida": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 157, "latency_ms": 123.09624300002042} +{"id": "g0045-negociacao_divida-regionalismo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.8111886433589932, "internet_pacote_adicional": 9.999860001959975e-07, "roaming_pacote": 9.999860001959975e-07, "conta_segunda_via": 9.999860001959975e-07, "conta_debito_automatico_digital": 9.999860001959975e-07, "cadastro_atualizacao": 9.999860001959975e-07, "roaming_cobranca": 9.999860001959975e-07, "suporte_configuracao": 9.999860001959975e-07, "negociacao_religacao": 0.18879735683700433, "marketplace_pedido": 9.999860001959975e-07, "internet_consumo": 9.999860001959975e-07, "roaming_duvida": 9.999860001959975e-07, "portabilidade": 9.999860001959975e-07, "conta_pagamento_confirmacao": 9.999860001959975e-07, "marketplace_compra": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.8253, "input_tokens": 303, "latency_ms": 195.91585299997405} +{"id": "g0045-negociacao_divida-regionalismo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.017, "negociacao_divida": 0.8465, "conta_segunda_via": 0.1306, "sem_correspondencia": 0.0059}, "confidence": 0.6347, "input_tokens": 154, "latency_ms": 116.13240200000519} +{"id": "g0045-negociacao_divida-regionalismo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 131, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"bonus_nao_recebido": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "roaming_cobranca": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "negociacao_divida": 0.9999890001209993, "fidelidade_resgate": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "internet_consumo": 9.999890001209994e-07, "conta_segunda_via": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 305, "latency_ms": 200.1407029999882} +{"id": "g0045-negociacao_divida-regionalismo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"recarga_saldo": 0.0014000000000000002, "negociacao_divida": 0.3622000000000001, "fidelidade_resgate": 0.44450000000000006, "plano_troca": 0.006000000000000001, "recarga_realizar": 0.0027000000000000006, "conta_segunda_via": 0.0014000000000000002, "beneficios_consulta": 0.0015000000000000002, "negociacao_religacao": 0.061900000000000004, "atendimento_humano": 0.0009000000000000001, "vas_contratacao": 0.047200000000000006, "conta_contestacao": 0.0019000000000000002, "conta_vencimento": 0.03440000000000001, "roaming_duvida": 0.016000000000000004, "seguranca_fraude": 0.005300000000000001, "suporte_configuracao": 0.0013000000000000002, "sem_correspondencia": 0.011400000000000002}, "confidence": 0.4923, "input_tokens": 320, "latency_ms": 206.00419700002703} +{"id": "g0048-negociacao_divida-indireto_multiplo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0023, "conta_segunda_via": 0.0023, "negociacao_religacao": 0.0056, "sem_correspondencia": 0.9898}, "confidence": 0.9515, "input_tokens": 155, "latency_ms": 117.96416399999998} +{"id": "g0048-negociacao_divida-indireto_multiplo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao", "conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"negociacao_divida": 0.00020000000000000004, "negociacao_religacao": 0.00020000000000000004, "conta_segunda_via": 0.9984000000000001, "sem_correspondencia": 0.0012000000000000001}, "confidence": 0.9906, "input_tokens": 163, "latency_ms": 123.87341699997023} +{"id": "g0048-negociacao_divida-indireto_multiplo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.2937412517496501, "recarga_nao_creditada": 0.04309138172365527, "vas_cancelamento": 0.034693061387722456, "seguranca_fraude": 0.16656668666266747, "suporte_configuracao": 0.13067386522695462, "negociacao_divida": 0.2768446310737852, "conta_segunda_via": 0.022595480903819236, "sem_correspondencia": 0.03179364127174565}, "confidence": 0.1694, "input_tokens": 244, "latency_ms": 161.15671799997244} +{"id": "g0048-negociacao_divida-indireto_multiplo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_divida", "negociacao_religacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 1.0000930086498043e-06, "parceiros_ofertas": 1.0000930086498043e-06, "vas_contratacao": 1.0000930086498043e-06, "cadastro_atualizacao": 1.0000930086498043e-06, "negociacao_divida": 1.0000930086498043e-06, "conta_segunda_via": 1.0000930086498043e-06, "negociacao_religacao": 0.9999929993489395, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9994, "input_tokens": 228, "latency_ms": 159.90802999999687} +{"id": "g0048-negociacao_divida-indireto_multiplo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.996787041768457, "conta_segunda_via": 9.999870001689977e-07, "marketplace_compra": 9.999870001689977e-07, "vas_contratacao": 9.999870001689977e-07, "recarga_saldo": 9.999870001689977e-07, "plano_troca": 9.999870001689977e-07, "fidelidade_pontos": 9.999870001689978e-05, "internet_consumo": 9.999870001689977e-07, "cadastro_atualizacao": 9.999870001689977e-07, "cancelamento_linha": 9.999870001689977e-07, "suporte_chip_esim": 9.999870001689977e-07, "conta_contestacao": 9.999870001689977e-07, "negociacao_religacao": 0.003099959700523893, "internet_pacote_adicional": 9.999870001689977e-07, "plano_nova_linha": 9.999870001689977e-07, "sem_correspondencia": 9.999870001689977e-07}, "confidence": 0.9921, "input_tokens": 299, "latency_ms": 195.47286300002042} +{"id": "g0048-negociacao_divida-indireto_multiplo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"roaming_duvida": 0.0002999997000003, "conta_segunda_via": 0.0007999992000008001, "negociacao_religacao": 0.0007999992000008001, "seguranca_perda_roubo": 0.0002999997000003, "cadastro_atualizacao": 9.99999000001e-07, "marketplace_compra": 0.0007999992000008001, "negociacao_divida": 0.9950990049009951, "conta_contestacao": 9.999990000010002e-05, "conta_explicacao": 0.0002999997000003, "fidelidade_pontos": 0.0011999988000012, "troca_numero": 9.999990000010002e-05, "sem_correspondencia": 0.00019999980000020003}, "confidence": 0.9835, "input_tokens": 301, "latency_ms": 194.69577899997148} +{"id": "g0048-negociacao_divida-indireto_multiplo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.010797840431913616, "beneficios_consulta": 0.0024995000999800034, "seguranca_fraude": 0.00809838032393521, "vas_consulta": 0.01489702059588082, "conta_explicacao": 0.0674865026994601, "vas_contratacao": 0.001499700059988002, "marketplace_compra": 0.001399720055988802, "suporte_sem_sinal": 0.0004999000199960007, "cancelamento_linha": 0.5613877224555088, "marketplace_pedido": 0.0016996600679864023, "recarga_nao_creditada": 0.008598280343931211, "negociacao_religacao": 0.0018996200759848027, "reclamacao_atendimento": 0.0015996800639872023, "negociacao_divida": 0.3153369326134772, "conta_segunda_via": 0.0005998800239952008, "sem_correspondencia": 0.0016996600679864023}, "confidence": 0.5863, "input_tokens": 295, "latency_ms": 217.43292399997927} +{"id": "g0048-negociacao_divida-indireto_multiplo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"marketplace_compra": 0.00010002000400080017, "conta_contestacao": 0.0003000600120024005, "conta_segunda_via": 0.00010002000400080017, "conta_debito_automatico_digital": 0.00010002000400080017, "negociacao_divida": 0.0003000600120024005, "vas_consulta": 0.00010002000400080017, "atendimento_humano": 0.00010002000400080017, "recarga_realizar": 0.9981996399279857, "internet_pacote_adicional": 0.00010002000400080017, "negociacao_religacao": 0.00020004000800160035, "desconto_retencao": 0.00020004000800160035, "sem_correspondencia": 0.00020004000800160035}, "confidence": 0.9922, "input_tokens": 289, "latency_ms": 203.57738799998515} +{"id": "g0048-negociacao_divida-indireto_multiplo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0014, "negociacao_divida": 0.9979, "conta_segunda_via": 0.0001, "sem_correspondencia": 0.0006}, "confidence": 0.9882, "input_tokens": 147, "latency_ms": 116.49627200000623} +{"id": "g0048-negociacao_divida-indireto_multiplo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.0866913308669133, "negociacao_divida": 0.28097190280971907, "negociacao_religacao": 0.05579442055794421, "sem_correspondencia": 0.5765423457654235}, "confidence": 0.2446, "input_tokens": 148, "latency_ms": 113.82781300000033} +{"id": "g0048-negociacao_divida-indireto_multiplo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "roaming_pacote": 9.999930000489998e-07, "marketplace_pedido": 9.999930000489998e-07, "negociacao_religacao": 9.999930000489998e-07, "conta_segunda_via": 9.999930000489998e-07, "negociacao_divida": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 151.17830899998808} +{"id": "g0048-negociacao_divida-indireto_multiplo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 119, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"plano_consulta": 1.0000930086498043e-06, "desconto_retencao": 0.00010000930086498044, "roaming_cobranca": 1.0000930086498043e-06, "suporte_configuracao": 1.0000930086498043e-06, "fidelidade_resgate": 0.9886919483511966, "internet_problema_conexao": 1.0000930086498043e-06, "negociacao_religacao": 0.00010000930086498044, "negociacao_divida": 0.010700995192552906, "conta_segunda_via": 1.0000930086498043e-06, "internet_pacote_adicional": 1.0000930086498043e-06, "conta_debito_automatico_digital": 0.00040003720345992177, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9737, "input_tokens": 294, "latency_ms": 215.31852600003276} +{"id": "g0050-negociacao_religacao-informal_abreviado-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"recarga_saldo": 0.0011002200440088019, "recarga_realizar": 0.0011002200440088019, "bonus_nao_recebido": 0.0012002400480096017, "troca_numero": 0.130126025205041, "conta_segunda_via": 0.0011002200440088019, "vas_cancelamento": 0.0014002800560112022, "vas_consulta": 0.0011002200440088019, "reclamacao_atendimento": 0.0011002200440088019, "negociacao_divida": 0.0011002200440088019, "negociacao_religacao": 0.008301660332066413, "plano_troca": 0.0011002200440088019, "conta_pagamento_confirmacao": 0.0012002400480096017, "cadastro_atualizacao": 0.0012002400480096017, "suporte_sem_sinal": 0.0011002200440088019, "seguranca_perda_roubo": 0.8395679135827165, "sem_correspondencia": 0.008201640328065614}, "confidence": 0.7886, "input_tokens": 295, "latency_ms": 295.70693499999834} +{"id": "g0050-negociacao_religacao-informal_abreviado-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0392, "bonus_nao_recebido": 0.0589, "roaming_duvida": 0.1725, "beneficios_consulta": 0.0398, "conta_debito_automatico_digital": 0.0395, "internet_pacote_adicional": 0.2376, "suporte_sem_sinal": 0.0503, "reclamacao_atendimento": 0.0407, "conta_pagamento_confirmacao": 0.038, "marketplace_pedido": 0.0398, "negociacao_divida": 0.041, "seguranca_perda_roubo": 0.0405, "vas_contratacao": 0.0412, "suporte_chip_esim": 0.0395, "negociacao_religacao": 0.0395, "sem_correspondencia": 0.042}, "confidence": 0.0953, "input_tokens": 293, "latency_ms": 239.73154800000884} +{"id": "g0050-negociacao_religacao-informal_abreviado-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"cadastro_atualizacao": 0.0022004400880176037, "troca_numero": 0.14122824564912984, "conta_segunda_via": 0.0021004200840168035, "recarga_nao_creditada": 0.0022004400880176037, "conta_vencimento": 0.0022004400880176037, "negociacao_religacao": 0.0021004200840168035, "marketplace_pedido": 0.0021004200840168035, "negociacao_divida": 0.0021004200840168035, "vas_consulta": 0.0021004200840168035, "internet_problema_conexao": 0.7131426285257052, "conta_pagamento_confirmacao": 0.0021004200840168035, "conta_contestacao": 0.0037007401480296065, "suporte_sem_sinal": 0.08391678335667134, "reclamacao_atendimento": 0.0021004200840168035, "plano_consulta": 0.0021004200840168035, "sem_correspondencia": 0.03460692138427686}, "confidence": 0.6366, "input_tokens": 293, "latency_ms": 208.42865400004484} +{"id": "g0050-negociacao_religacao-informal_abreviado-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.0009001800360072016, "fidelidade_pontos": 0.00030006001200240054, "suporte_chip_esim": 0.017603520704140833, "cancelamento_linha": 0.24314862972594525, "parceiros_ofertas": 0.00020004000800160037, "suporte_sem_sinal": 0.0009001800360072016, "reclamacao_atendimento": 0.00020004000800160037, "seguranca_fraude": 0.05091018203640729, "recarga_saldo": 0.0007001400280056012, "conta_pagamento_confirmacao": 0.00020004000800160037, "internet_pacote_adicional": 0.00020004000800160037, "desconto_retencao": 0.00020004000800160037, "negociacao_divida": 0.00020004000800160037, "vas_cancelamento": 0.6829365873174635, "conta_debito_automatico_digital": 0.00020004000800160037, "sem_correspondencia": 0.0012002400480096021}, "confidence": 0.6867, "input_tokens": 289, "latency_ms": 278.0874820000463} +{"id": "g0050-negociacao_religacao-informal_abreviado-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.151, "negociacao_religacao": 0.208, "suporte_sem_sinal": 0.3642, "sem_correspondencia": 0.2768}, "confidence": 0.0367, "input_tokens": 147, "latency_ms": 122.61943999999403} +{"id": "g0050-negociacao_religacao-informal_abreviado-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.9242924292429243, "suporte_sem_sinal": 0.012801280128012802, "conta_pagamento_confirmacao": 0.012501250125012502, "sem_correspondencia": 0.050405040504050404}, "confidence": 0.7589, "input_tokens": 147, "latency_ms": 119.70310199995993} +{"id": "g0050-negociacao_religacao-informal_abreviado-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7933000000000001, "negociacao_religacao": 0.045700000000000005, "conta_pagamento_confirmacao": 0.04880000000000001, "sem_correspondencia": 0.11220000000000001}, "confidence": 0.4824, "input_tokens": 146, "latency_ms": 122.49636600000713} +{"id": "g0050-negociacao_religacao-informal_abreviado-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"troca_numero": 0.036996300369962994, "seguranca_fraude": 0.27987201279872004, "negociacao_divida": 0.009199080091990799, "negociacao_religacao": 0.0340965903409659, "roaming_pacote": 0.0088991100889911, "suporte_sem_sinal": 0.05779422057794219, "parceiros_ofertas": 0.008999100089990998, "cadastro_atualizacao": 0.026897310268973098, "bonus_nao_recebido": 0.011298870112988697, "fidelidade_resgate": 0.12888711128887106, "reclamacao_atendimento": 0.0186981301869813, "roaming_duvida": 0.0523947605239476, "desconto_retencao": 0.0087991200879912, "conta_pagamento_confirmacao": 0.009799020097990198, "atendimento_humano": 0.07349265073492649, "sem_correspondencia": 0.23387661233876608}, "confidence": 0.2262, "input_tokens": 291, "latency_ms": 231.70169500002658} +{"id": "g0050-negociacao_religacao-informal_abreviado-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.15448455154484553, "suporte_chip_esim": 0.0380961903809619, "conta_pagamento_confirmacao": 0.1700829917008299, "parceiros_ofertas": 0.0212978702129787, "conta_contestacao": 0.017198280171982803, "negociacao_divida": 0.016698330166983303, "negociacao_religacao": 0.016698330166983303, "sem_correspondencia": 0.5654434556544345}, "confidence": 0.3628, "input_tokens": 234, "latency_ms": 187.4749610000208} +{"id": "g0050-negociacao_religacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0003000264023234044, "roaming_cobranca": 1.0000880077446813e-06, "reclamacao_atendimento": 1.0000880077446813e-06, "suporte_configuracao": 1.0000880077446813e-06, "desconto_retencao": 1.0000880077446813e-06, "internet_pacote_adicional": 1.0000880077446813e-06, "cancelamento_linha": 0.9994879549400345, "roaming_pacote": 0.00010000880077446815, "roaming_duvida": 1.0000880077446813e-06, "vas_cancelamento": 1.0000880077446813e-06, "suporte_sem_sinal": 1.0000880077446813e-06, "troca_numero": 0.00010000880077446815, "conta_pagamento_confirmacao": 1.0000880077446813e-06, "plano_troca": 1.0000880077446813e-06, "negociacao_divida": 1.0000880077446813e-06, "sem_correspondencia": 1.0000880077446813e-06}, "confidence": 0.9979, "input_tokens": 288, "latency_ms": 195.65846500000816} +{"id": "g0050-negociacao_religacao-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_pontos": 0.006099999999999999, "negociacao_divida": 0.0025999999999999994, "seguranca_perda_roubo": 0.010999999999999998, "plano_nova_linha": 0.5660999999999999, "suporte_sem_sinal": 0.015999999999999997, "conta_segunda_via": 0.0025999999999999994, "roaming_duvida": 0.0026999999999999997, "atendimento_humano": 0.35309999999999997, "conta_contestacao": 0.0025999999999999994, "conta_pagamento_confirmacao": 0.0026999999999999997, "fidelidade_resgate": 0.025099999999999994, "sem_correspondencia": 0.009399999999999999}, "confidence": 0.577, "input_tokens": 287, "latency_ms": 198.55946500001664} +{"id": "g0050-negociacao_religacao-informal_abreviado-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_pacote": 0.015298470152984698, "negociacao_divida": 0.015398460153984599, "plano_troca": 0.016098390160983897, "conta_vencimento": 0.0158984101589841, "negociacao_religacao": 0.014898510148985099, "bonus_nao_recebido": 0.015698430156984296, "internet_problema_conexao": 0.47865213478652124, "internet_consumo": 0.021797820217978197, "conta_pagamento_confirmacao": 0.011098890110988899, "internet_pacote_adicional": 0.014898510148985099, "recarga_nao_creditada": 0.0147985201479852, "suporte_sem_sinal": 0.014898510148985099, "reclamacao_atendimento": 0.015198480151984798, "recarga_saldo": 0.0157984201579842, "plano_nova_linha": 0.28997100289970995, "sem_correspondencia": 0.0295970402959704}, "confidence": 0.4034, "input_tokens": 293, "latency_ms": 200.82981799998834} +{"id": "g0051-negociacao_religacao-erros_digitacao-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"roaming_pacote": 0.0055, "suporte_sem_sinal": 0.0005, "conta_contestacao": 0.0003, "plano_troca": 0.0003, "negociacao_religacao": 0.0081, "conta_pagamento_confirmacao": 0.9738, "negociacao_divida": 0.0001, "plano_nova_linha": 0.0096, "portabilidade": 0.0007, "atendimento_humano": 0.0003, "marketplace_compra": 0.0004, "sem_correspondencia": 0.0004}, "confidence": 0.9349, "input_tokens": 282, "latency_ms": 194.51643100001093} +{"id": "g0051-negociacao_religacao-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"suporte_sem_sinal": 0.011801180118011798, "troca_numero": 0.6692669266926691, "negociacao_divida": 0.0028002800280027998, "conta_pagamento_confirmacao": 0.0029002900290028993, "bonus_nao_recebido": 0.0028002800280027998, "plano_consulta": 0.0028002800280027998, "recarga_saldo": 0.004400440044004399, "roaming_cobranca": 0.1884188418841884, "conta_explicacao": 0.0030003000300029997, "reclamacao_atendimento": 0.07320732073207319, "seguranca_fraude": 0.013701370137013698, "sem_correspondencia": 0.024902490249024894}, "confidence": 0.5631, "input_tokens": 285, "latency_ms": 204.35853800000814} +{"id": "g0051-negociacao_religacao-erros_digitacao-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_vencimento": 0.0004000000000000001, "seguranca_perda_roubo": 0.0035000000000000005, "negociacao_religacao": 0.0030000000000000005, "cancelamento_linha": 0.9742000000000001, "negociacao_divida": 0.0005000000000000001, "parceiros_ofertas": 0.0004000000000000001, "plano_consulta": 0.0008000000000000001, "conta_pagamento_confirmacao": 0.007600000000000001, "suporte_sem_sinal": 0.005100000000000001, "conta_contestacao": 0.0012000000000000001, "vas_contratacao": 0.0008000000000000001, "sem_correspondencia": 0.0025000000000000005}, "confidence": 0.931, "input_tokens": 281, "latency_ms": 200.90863799998715} +{"id": "g0051-negociacao_religacao-erros_digitacao-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_pagamento_confirmacao": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "plano_troca": 9.99985000224997e-07, "negociacao_divida": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "cadastro_atualizacao": 9.99985000224997e-07, "internet_pacote_adicional": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "cancelamento_linha": 0.9999850002249969, "recarga_saldo": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 296, "latency_ms": 207.15217399998664} +{"id": "g0051-negociacao_religacao-erros_digitacao-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.25345069013802757, "bonus_nao_recebido": 0.08491698339667933, "suporte_sem_sinal": 0.09861972394478893, "conta_pagamento_confirmacao": 0.08281656331266252, "plano_troca": 0.08641728345669134, "portabilidade": 0.08991798359671932, "negociacao_religacao": 0.1811362272454491, "sem_correspondencia": 0.12272454490898178}, "confidence": 0.0444, "input_tokens": 240, "latency_ms": 166.89691999999923} +{"id": "g0051-negociacao_religacao-erros_digitacao-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0065000000000000014, "fidelidade_pontos": 0.06050000000000002, "suporte_chip_esim": 0.0066000000000000026, "reclamacao_atendimento": 0.0065000000000000014, "marketplace_pedido": 0.007200000000000002, "suporte_sem_sinal": 0.007000000000000003, "parceiros_ofertas": 0.0065000000000000014, "conta_pagamento_confirmacao": 0.6396000000000002, "conta_debito_automatico_digital": 0.009500000000000003, "seguranca_perda_roubo": 0.17070000000000005, "cadastro_atualizacao": 0.006400000000000002, "portabilidade": 0.02860000000000001, "conta_vencimento": 0.007900000000000004, "plano_consulta": 0.0065000000000000014, "negociacao_divida": 0.0065000000000000014, "sem_correspondencia": 0.023500000000000007}, "confidence": 0.5207, "input_tokens": 296, "latency_ms": 204.27847700000257} +{"id": "g0051-negociacao_religacao-erros_digitacao-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.36999999999999994, "conta_pagamento_confirmacao": 0.006399999999999999, "negociacao_divida": 0.006299999999999998, "parceiros_ofertas": 0.006499999999999998, "atendimento_humano": 0.29319999999999996, "roaming_duvida": 0.014499999999999997, "suporte_sem_sinal": 0.29589999999999994, "sem_correspondencia": 0.007199999999999998}, "confidence": 0.3837, "input_tokens": 223, "latency_ms": 162.06924799996614} +{"id": "g0051-negociacao_religacao-erros_digitacao-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_pagamento_confirmacao": 0.0139, "negociacao_religacao": 0.0548, "atendimento_humano": 0.1404, "conta_vencimento": 0.0129, "recarga_realizar": 0.0216, "plano_troca": 0.0136, "negociacao_divida": 0.0129, "fidelidade_pontos": 0.013, "suporte_sem_sinal": 0.092, "suporte_configuracao": 0.0878, "plano_nova_linha": 0.498, "sem_correspondencia": 0.0391}, "confidence": 0.3113, "input_tokens": 284, "latency_ms": 203.1748850000099} +{"id": "g0051-negociacao_religacao-erros_digitacao-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"suporte_configuracao": 0.003, "roaming_cobranca": 0.755, "negociacao_religacao": 0.0032, "plano_consulta": 0.0031, "recarga_realizar": 0.0057, "internet_problema_conexao": 0.0571, "seguranca_perda_roubo": 0.1267, "conta_pagamento_confirmacao": 0.0047, "negociacao_divida": 0.003, "suporte_sem_sinal": 0.0054, "portabilidade": 0.0246, "sem_correspondencia": 0.0085}, "confidence": 0.6284, "input_tokens": 290, "latency_ms": 202.57400499997402} +{"id": "g0051-negociacao_religacao-erros_digitacao-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_divida": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "atendimento_humano": 9.999850002249973e-07, "cancelamento_linha": 0.9999850002249974, "reclamacao_atendimento": 9.999850002249973e-07, "conta_vencimento": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "suporte_sem_sinal": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "parceiros_ofertas": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 197.6775640000028} +{"id": "g0051-negociacao_religacao-erros_digitacao-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.1234, "plano_consulta": 0.1249, "seguranca_perda_roubo": 0.1218, "recarga_saldo": 0.13, "conta_pagamento_confirmacao": 0.0639, "negociacao_religacao": 0.1852, "suporte_sem_sinal": 0.1288, "sem_correspondencia": 0.122}, "confidence": 0.015, "input_tokens": 233, "latency_ms": 159.71531499997127} +{"id": "g0051-negociacao_religacao-erros_digitacao-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.008899110088991103, "suporte_sem_sinal": 0.06109389061093892, "troca_numero": 0.15818418158184186, "reclamacao_atendimento": 0.02159784021597841, "conta_segunda_via": 0.009899010098990104, "conta_pagamento_confirmacao": 0.014398560143985604, "plano_nova_linha": 0.375062493750625, "beneficios_consulta": 0.008399160083991603, "negociacao_divida": 0.011198880111988803, "plano_troca": 0.008399160083991603, "conta_vencimento": 0.008499150084991504, "sem_correspondencia": 0.3143685631436857}, "confidence": 0.3575, "input_tokens": 277, "latency_ms": 187.1926260000123} +{"id": "g0053-negociacao_religacao-emocional-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.09760000000000002, "negociacao_religacao": 0.24140000000000003, "internet_pacote_adicional": 0.09810000000000002, "suporte_sem_sinal": 0.09330000000000001, "conta_pagamento_confirmacao": 0.09170000000000002, "negociacao_divida": 0.09720000000000001, "fidelidade_resgate": 0.09890000000000002, "sem_correspondencia": 0.18180000000000002}, "confidence": 0.0364, "input_tokens": 271, "latency_ms": 181.26862499997287} +{"id": "g0053-negociacao_religacao-emocional-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 145, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.1778, "conta_pagamento_confirmacao": 0.0012, "suporte_sem_sinal": 0.8161, "sem_correspondencia": 0.0049}, "confidence": 0.6343, "input_tokens": 166, "latency_ms": 140.18545999999787} +{"id": "g0053-negociacao_religacao-emocional-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9990870118688461, "fidelidade_resgate": 9.999870001689981e-07, "conta_pagamento_confirmacao": 9.999870001689981e-07, "conta_debito_automatico_digital": 9.999870001689981e-07, "plano_troca": 9.999870001689981e-07, "internet_consumo": 0.0007999896001351986, "marketplace_pedido": 9.999870001689981e-07, "conta_contestacao": 9.999870001689981e-07, "conta_segunda_via": 9.999870001689982e-05, "negociacao_religacao": 9.999870001689981e-07, "negociacao_divida": 9.999870001689981e-07, "suporte_sem_sinal": 9.999870001689981e-07, "troca_numero": 9.999870001689981e-07, "beneficios_consulta": 9.999870001689981e-07, "recarga_saldo": 9.999870001689981e-07, "sem_correspondencia": 9.999870001689981e-07}, "confidence": 0.997, "input_tokens": 308, "latency_ms": 203.50245499997754} +{"id": "g0053-negociacao_religacao-emocional-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9198999999999998, "recarga_nao_creditada": 0.0007999999999999998, "negociacao_divida": 0.0007999999999999998, "atendimento_humano": 0.013199999999999996, "suporte_configuracao": 0.0007999999999999998, "roaming_cobranca": 0.0017999999999999995, "conta_pagamento_confirmacao": 0.0007999999999999998, "negociacao_religacao": 0.025799999999999993, "suporte_sem_sinal": 0.0007999999999999998, "vas_contratacao": 0.005899999999999998, "internet_problema_conexao": 0.028599999999999993, "sem_correspondencia": 0.0007999999999999998}, "confidence": 0.8364, "input_tokens": 302, "latency_ms": 199.10339500000873} +{"id": "g0053-negociacao_religacao-emocional-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_divida": 0.009100910091009102, "conta_segunda_via": 0.009400940094009401, "plano_nova_linha": 0.10901090109010901, "seguranca_perda_roubo": 0.036403640364036406, "conta_pagamento_confirmacao": 0.009400940094009401, "desconto_retencao": 0.0097009700970097, "suporte_sem_sinal": 0.41194119411941194, "negociacao_religacao": 0.2698269826982698, "reclamacao_atendimento": 0.013001300130013, "marketplace_compra": 0.0092009200920092, "roaming_pacote": 0.009100910091009102, "sem_correspondencia": 0.10391039103910392}, "confidence": 0.3422, "input_tokens": 302, "latency_ms": 198.22282600000563} +{"id": "g0053-negociacao_religacao-emocional-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"plano_troca": 0.0017, "conta_debito_automatico_digital": 0.0016, "negociacao_religacao": 0.002, "troca_numero": 0.8873, "conta_pagamento_confirmacao": 0.0017, "suporte_sem_sinal": 0.0987, "negociacao_divida": 0.0046, "sem_correspondencia": 0.0024}, "confidence": 0.7988, "input_tokens": 246, "latency_ms": 168.6911509999618} +{"id": "g0053-negociacao_religacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.6425000000000001, "internet_pacote_adicional": 0.15270000000000003, "negociacao_divida": 0.012600000000000002, "marketplace_compra": 0.013000000000000001, "conta_debito_automatico_digital": 0.012600000000000002, "vas_consulta": 0.037500000000000006, "conta_pagamento_confirmacao": 0.013200000000000002, "sem_correspondencia": 0.11590000000000002}, "confidence": 0.4383, "input_tokens": 243, "latency_ms": 166.10134199999038} +{"id": "g0053-negociacao_religacao-emocional-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_sem_sinal": 0.0053994600539946005, "negociacao_divida": 0.0053994600539946005, "conta_debito_automatico_digital": 0.1908809119088091, "vas_cancelamento": 0.7206279372062794, "conta_pagamento_confirmacao": 0.0052994700529947, "plano_consulta": 0.0053994600539946005, "negociacao_religacao": 0.0155984401559844, "reclamacao_atendimento": 0.0287971202879712, "fidelidade_resgate": 0.005599440055994401, "recarga_nao_creditada": 0.0053994600539946005, "vas_consulta": 0.005499450054994501, "sem_correspondencia": 0.0060993900609939014}, "confidence": 0.6184, "input_tokens": 304, "latency_ms": 195.16096099999913} +{"id": "g0053-negociacao_religacao-emocional-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.4201159768046391, "conta_contestacao": 0.0003999200159968007, "vas_contratacao": 0.03839232153569286, "marketplace_compra": 0.005298940211957609, "suporte_sem_sinal": 0.0005998800239952009, "bonus_nao_recebido": 0.0003999200159968007, "recarga_realizar": 0.00029994001199760045, "negociacao_religacao": 0.003999200159968006, "conta_segunda_via": 0.0004999000199960008, "negociacao_divida": 0.0006998600279944011, "suporte_chip_esim": 0.0003999200159968007, "conta_pagamento_confirmacao": 0.0003999200159968007, "parceiros_ofertas": 0.0003999200159968007, "cancelamento_linha": 0.5261947610477904, "marketplace_pedido": 0.0003999200159968007, "sem_correspondencia": 0.0014997000599880025}, "confidence": 0.668, "input_tokens": 304, "latency_ms": 201.97863599997845} +{"id": "g0053-negociacao_religacao-emocional-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.12280000000000003, "negociacao_divida": 0.8693000000000002, "suporte_sem_sinal": 0.00040000000000000013, "fidelidade_pontos": 0.00040000000000000013, "desconto_retencao": 0.0055000000000000005, "conta_pagamento_confirmacao": 0.00040000000000000013, "cadastro_atualizacao": 0.00040000000000000013, "sem_correspondencia": 0.0008000000000000003}, "confidence": 0.7951, "input_tokens": 241, "latency_ms": 184.50447899999745} +{"id": "g0053-negociacao_religacao-emocional-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 127, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_debito_automatico_digital": 0.0005000500050005, "conta_contestacao": 0.0006000600060006, "suporte_chip_esim": 0.004000400040004, "negociacao_religacao": 0.0005000500050005, "reclamacao_atendimento": 0.0006000600060006, "fidelidade_pontos": 0.0101010101010101, "troca_numero": 0.0009000900090009, "suporte_sem_sinal": 0.0007000700070007, "parceiros_ofertas": 0.0005000500050005, "conta_pagamento_confirmacao": 0.0006000600060006, "negociacao_divida": 0.0005000500050005, "vas_contratacao": 0.0005000500050005, "portabilidade": 0.0006000600060006, "seguranca_fraude": 0.20612061206120613, "internet_problema_conexao": 0.7726772677267726, "sem_correspondencia": 0.0006000600060006}, "confidence": 0.7668, "input_tokens": 304, "latency_ms": 213.5864419999507} +{"id": "g0053-negociacao_religacao-emocional-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_consulta": 0.0004, "recarga_nao_creditada": 0.0001, "negociacao_divida": 0.0032, "conta_pagamento_confirmacao": 0.0001, "suporte_sem_sinal": 0.0001, "cancelamento_linha": 0.9842, "negociacao_religacao": 0.0116, "sem_correspondencia": 0.0003}, "confidence": 0.9546, "input_tokens": 238, "latency_ms": 158.55254100000593} +{"id": "g0058-recarga_realizar-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.0237, "bonus_nao_recebido": 0.1489, "recarga_saldo": 0.083, "suporte_configuracao": 0.0298, "conta_pagamento_confirmacao": 0.0047, "recarga_nao_creditada": 0.0835, "roaming_pacote": 0.007, "sem_correspondencia": 0.6194}, "confidence": 0.4002, "input_tokens": 225, "latency_ms": 146.62453699997968} +{"id": "g0058-recarga_realizar-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_vencimento": 9.999910000809991e-07, "reclamacao_atendimento": 9.999910000809991e-07, "parceiros_ofertas": 9.999910000809991e-07, "recarga_nao_creditada": 0.9690912781784962, "recarga_saldo": 0.026199764202122177, "seguranca_fraude": 9.999910000809991e-07, "desconto_retencao": 9.999910000809991e-07, "conta_pagamento_confirmacao": 9.999910000809991e-07, "internet_pacote_adicional": 0.00019999820001619984, "roaming_pacote": 9.999910000809991e-07, "atendimento_humano": 9.999910000809991e-07, "conta_debito_automatico_digital": 0.0015999856001295987, "conta_explicacao": 0.0003999964000323997, "bonus_nao_recebido": 9.999910000809991e-07, "conta_contestacao": 0.0017999838001457984, "sem_correspondencia": 0.0006999937000566993}, "confidence": 0.943, "input_tokens": 288, "latency_ms": 183.45970999996553} +{"id": "g0058-recarga_realizar-erros_digitacao-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0001, "recarga_nao_creditada": 0.0008, "recarga_realizar": 0.9967, "sem_correspondencia": 0.0024}, "confidence": 0.9823, "input_tokens": 131, "latency_ms": 106.7063419999954} +{"id": "g0058-recarga_realizar-erros_digitacao-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_troca": 9.999850002249967e-07, "seguranca_fraude": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "vas_contratacao": 9.999850002249967e-07, "suporte_configuracao": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "marketplace_compra": 9.999850002249967e-07, "desconto_retencao": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "conta_segunda_via": 9.999850002249967e-07, "recarga_nao_creditada": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 184.75295100000722} +{"id": "g0058-recarga_realizar-erros_digitacao-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.007000700070007, "internet_pacote_adicional": 0.0057005700570057, "recarga_realizar": 0.8136813681368136, "vas_consulta": 0.0291029102910291, "internet_consumo": 0.0159015901590159, "vas_cancelamento": 0.0059005900590059, "recarga_saldo": 0.009000900090009, "suporte_chip_esim": 0.0267026702670267, "plano_troca": 0.0038003800380038, "recarga_nao_creditada": 0.012101210121012099, "roaming_duvida": 0.013901390139013899, "sem_correspondencia": 0.0572057205720572}, "confidence": 0.6506, "input_tokens": 281, "latency_ms": 182.86330800003725} +{"id": "g0058-recarga_realizar-erros_digitacao-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"plano_consulta": 0.00020002000200020008, "conta_debito_automatico_digital": 0.005600560056005601, "recarga_realizar": 0.5884588458845886, "conta_vencimento": 0.00020002000200020008, "parceiros_ofertas": 0.00020002000200020008, "cadastro_atualizacao": 0.00020002000200020008, "recarga_saldo": 0.25302530253025307, "fidelidade_pontos": 0.0014001400140014003, "cancelamento_linha": 0.0009000900090009003, "atendimento_humano": 0.00020002000200020008, "portabilidade": 0.017701770177017705, "seguranca_perda_roubo": 0.0005000500050005002, "plano_nova_linha": 0.00020002000200020008, "internet_problema_conexao": 0.00030003000300030005, "recarga_nao_creditada": 0.026602660266026607, "sem_correspondencia": 0.10431043104310433}, "confidence": 0.5941, "input_tokens": 291, "latency_ms": 184.2535349999821} +{"id": "g0058-recarga_realizar-erros_digitacao-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 9.999970000090002e-07, "recarga_realizar": 0.9999970000090003, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 135, "latency_ms": 111.61765299999615} +{"id": "g0058-recarga_realizar-erros_digitacao-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"seguranca_perda_roubo": 0.0009001764345811779, "plano_consulta": 1.000196038423531e-06, "plano_troca": 1.000196038423531e-06, "recarga_nao_creditada": 1.000196038423531e-06, "reclamacao_atendimento": 0.00010001960384235312, "marketplace_compra": 0.9720905297438298, "recarga_realizar": 0.008401646722757661, "recarga_saldo": 1.000196038423531e-06, "bonus_nao_recebido": 0.000800156830738825, "troca_numero": 0.015903117010934144, "internet_consumo": 0.0003000588115270593, "sem_correspondencia": 0.0015002940576352966}, "confidence": 0.9355, "input_tokens": 277, "latency_ms": 177.6582489999896} +{"id": "g0058-recarga_realizar-erros_digitacao-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_divida": 9.999890001209987e-07, "plano_troca": 9.999890001209987e-07, "conta_segunda_via": 9.999890001209987e-05, "conta_explicacao": 9.999890001209987e-07, "internet_problema_conexao": 9.999890001209987e-05, "desconto_retencao": 9.999890001209987e-07, "internet_pacote_adicional": 9.999890001209987e-07, "roaming_pacote": 9.999890001209987e-07, "negociacao_religacao": 9.999890001209987e-07, "recarga_nao_creditada": 0.9761892619181188, "portabilidade": 9.999890001209987e-07, "reclamacao_atendimento": 9.999890001209987e-07, "conta_debito_automatico_digital": 9.999890001209987e-07, "recarga_realizar": 0.02349974150284347, "recarga_saldo": 9.999890001209987e-07, "sem_correspondencia": 9.999890001209987e-05}, "confidence": 0.9586, "input_tokens": 287, "latency_ms": 189.39484100002346} +{"id": "g0058-recarga_realizar-erros_digitacao-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "conta_segunda_via": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "recarga_realizar": 0.9999890001209991, "seguranca_fraude": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "recarga_saldo": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 282, "latency_ms": 181.47856299998466} +{"id": "g0058-recarga_realizar-erros_digitacao-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"reclamacao_atendimento": 0.0648999351000649, "suporte_chip_esim": 0.0036999963000037004, "negociacao_religacao": 9.99999000001e-07, "marketplace_pedido": 0.0007999992000008001, "recarga_realizar": 0.9302990697009303, "recarga_nao_creditada": 9.999990000010002e-05, "recarga_saldo": 9.999990000010002e-05, "sem_correspondencia": 9.999990000010002e-05}, "confidence": 0.8683, "input_tokens": 229, "latency_ms": 153.6933379999823} +{"id": "g0058-recarga_realizar-erros_digitacao-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_contestacao": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "parceiros_ofertas": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 204, "latency_ms": 137.55127700000003} +{"id": "g0059-recarga_realizar-regionalismo-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.99997000009e-07, "recarga_nao_creditada": 9.99997000009e-07, "recarga_realizar": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9997, "input_tokens": 154, "latency_ms": 116.14904300000717} +{"id": "g0059-recarga_realizar-regionalismo-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"negociacao_divida": 9.99998000004e-07, "recarga_realizar": 0.9872980254039493, "plano_nova_linha": 9.999980000040002e-05, "recarga_nao_creditada": 0.0019999960000080005, "fidelidade_resgate": 9.99998000004e-07, "suporte_chip_esim": 0.0009999980000040003, "roaming_cobranca": 0.0006999986000028001, "conta_debito_automatico_digital": 9.999980000040002e-05, "marketplace_compra": 0.006299987400025201, "recarga_saldo": 0.0010999978000044003, "cadastro_atualizacao": 0.0004999990000020001, "sem_correspondencia": 0.0008999982000036001}, "confidence": 0.9644, "input_tokens": 296, "latency_ms": 193.15697199999704} +{"id": "g0059-recarga_realizar-regionalismo-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"desconto_retencao": 0.08871774354870975, "negociacao_religacao": 0.0029005801160232043, "recarga_realizar": 0.03790758151630326, "marketplace_pedido": 0.013702740548109622, "parceiros_ofertas": 0.0044008801760352075, "internet_pacote_adicional": 0.0015003000600120023, "conta_vencimento": 0.0015003000600120023, "recarga_saldo": 0.7449489897979595, "plano_nova_linha": 0.0016003200640128026, "recarga_nao_creditada": 0.07981596319263852, "suporte_chip_esim": 0.009201840368073614, "sem_correspondencia": 0.013802760552110422}, "confidence": 0.6006, "input_tokens": 298, "latency_ms": 187.09137299998702} +{"id": "g0059-recarga_realizar-regionalismo-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "seguranca_perda_roubo": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "negociacao_religacao": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 223, "latency_ms": 150.7040309999752} +{"id": "g0059-recarga_realizar-regionalismo-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.8187181281871813, "fidelidade_pontos": 0.0008999100089991, "roaming_cobranca": 0.0013998600139986002, "conta_segunda_via": 0.00019998000199980003, "seguranca_perda_roubo": 0.000999900009999, "atendimento_humano": 0.0010998900109989002, "suporte_chip_esim": 0.00029997000299970003, "negociacao_religacao": 0.00029997000299970003, "troca_numero": 0.00019998000199980003, "recarga_saldo": 0.032996700329967, "recarga_nao_creditada": 0.019698030196980302, "seguranca_fraude": 0.0011998800119988001, "portabilidade": 0.0007999200079992001, "marketplace_compra": 0.00019998000199980003, "recarga_realizar": 0.12058794120587941, "sem_correspondencia": 0.00039996000399960006}, "confidence": 0.7604, "input_tokens": 299, "latency_ms": 193.46222100000432} +{"id": "g0059-recarga_realizar-regionalismo-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "recarga_realizar": 0.9999850002249971, "plano_troca": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 296, "latency_ms": 190.4988540000545} +{"id": "g0059-recarga_realizar-regionalismo-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cadastro_atualizacao": 0.021795640871825634, "conta_debito_automatico_digital": 0.09998000399920016, "recarga_nao_creditada": 0.027994401119776045, "bonus_nao_recebido": 0.14347130573885222, "recarga_realizar": 0.056988602279544096, "recarga_saldo": 0.02009598080383923, "fidelidade_resgate": 0.021895620875824834, "beneficios_consulta": 0.008398320335932814, "troca_numero": 0.02659468106378724, "reclamacao_atendimento": 0.5606878624275144, "roaming_pacote": 0.003699260147970406, "sem_correspondencia": 0.008398320335932814}, "confidence": 0.3806, "input_tokens": 281, "latency_ms": 183.16552200002434} +{"id": "g0059-recarga_realizar-regionalismo-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_chip_esim": 9.999930000489998e-07, "fidelidade_pontos": 9.999930000489998e-07, "atendimento_humano": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "vas_consulta": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 232, "latency_ms": 152.54230599998664} +{"id": "g0059-recarga_realizar-regionalismo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 0.0055000000000000005, "plano_nova_linha": 0.0022000000000000006, "reclamacao_atendimento": 0.0030000000000000005, "internet_problema_conexao": 0.5198000000000002, "suporte_chip_esim": 0.011100000000000002, "recarga_saldo": 0.005300000000000001, "marketplace_compra": 0.022300000000000004, "roaming_duvida": 0.005100000000000001, "recarga_nao_creditada": 0.10160000000000001, "internet_consumo": 0.057800000000000004, "roaming_pacote": 0.011500000000000002, "vas_cancelamento": 0.0029000000000000002, "recarga_realizar": 0.016500000000000004, "troca_numero": 0.19040000000000004, "negociacao_religacao": 0.004300000000000001, "sem_correspondencia": 0.04070000000000001}, "confidence": 0.4259, "input_tokens": 295, "latency_ms": 189.07653700000537} +{"id": "g0059-recarga_realizar-regionalismo-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_saldo": 0.041695830416958304, "recarga_nao_creditada": 0.5089491050894911, "recarga_realizar": 0.2074792520747925, "sem_correspondencia": 0.24187581241875813}, "confidence": 0.1735, "input_tokens": 141, "latency_ms": 111.35372199998983} +{"id": "g0059-recarga_realizar-regionalismo-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "negociacao_divida": 9.99993000049e-07, "reclamacao_atendimento": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 237, "latency_ms": 158.08190899997498} +{"id": "g0059-recarga_realizar-regionalismo-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_nova_linha": 0.028302830283028303, "recarga_realizar": 0.7184718471847186, "portabilidade": 0.017001700170017005, "fidelidade_resgate": 0.013601360136013601, "internet_problema_conexao": 0.20652065206520653, "recarga_saldo": 0.005400540054005401, "recarga_nao_creditada": 0.007200720072007201, "sem_correspondencia": 0.0035003500350035007}, "confidence": 0.5789, "input_tokens": 222, "latency_ms": 150.15628300000117} +{"id": "g0060-recarga_realizar-emocional-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0004999950000499995, "conta_explicacao": 9.999900000999991e-07, "internet_consumo": 9.999900000999991e-07, "marketplace_compra": 9.999900000999991e-07, "beneficios_consulta": 9.999900000999991e-07, "seguranca_fraude": 9.999900000999991e-07, "desconto_retencao": 9.999900000999991e-07, "recarga_nao_creditada": 9.999900000999991e-07, "suporte_chip_esim": 9.999900000999991e-07, "recarga_realizar": 0.9994900050999492, "reclamacao_atendimento": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9981, "input_tokens": 293, "latency_ms": 191.95446300000185} +{"id": "g0060-recarga_realizar-emocional-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "reclamacao_atendimento": 9.99989000120999e-07, "internet_consumo": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "parceiros_ofertas": 9.99989000120999e-07, "seguranca_perda_roubo": 9.99989000120999e-07, "recarga_realizar": 0.9999890001209989, "conta_explicacao": 9.99989000120999e-07, "recarga_nao_creditada": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 194.09912800000484} +{"id": "g0060-recarga_realizar-emocional-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_configuracao": 0.0007001400280056011, "recarga_realizar": 0.9323864772954591, "conta_debito_automatico_digital": 0.00010002000400080016, "recarga_nao_creditada": 0.06601320264052811, "negociacao_religacao": 0.00010002000400080016, "recarga_saldo": 0.0003000600120024004, "fidelidade_pontos": 0.00010002000400080016, "sem_correspondencia": 0.0003000600120024004}, "confidence": 0.8756, "input_tokens": 250, "latency_ms": 176.7679729999827} +{"id": "g0060-recarga_realizar-emocional-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 9.999900000999993e-07, "bonus_nao_recebido": 9.999900000999993e-07, "marketplace_compra": 9.999900000999993e-07, "suporte_chip_esim": 9.999900000999993e-07, "recarga_nao_creditada": 0.0006999930000699996, "recarga_saldo": 9.999900000999993e-07, "fidelidade_resgate": 9.999900000999993e-07, "internet_consumo": 9.999900000999993e-07, "recarga_realizar": 0.9992900070999293, "conta_debito_automatico_digital": 9.999900000999993e-07, "vas_contratacao": 9.999900000999993e-07, "sem_correspondencia": 9.999900000999993e-07}, "confidence": 0.9975, "input_tokens": 294, "latency_ms": 196.89766400000508} +{"id": "g0060-recarga_realizar-emocional-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"roaming_duvida": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "plano_nova_linha": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 145.50034600000572} +{"id": "g0060-recarga_realizar-emocional-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"parceiros_ofertas": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "marketplace_pedido": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 145.89821100003064} +{"id": "g0060-recarga_realizar-emocional-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 9.999900000999991e-07, "vas_consulta": 9.999900000999991e-07, "suporte_configuracao": 9.999900000999991e-07, "recarga_nao_creditada": 9.999900000999991e-07, "roaming_pacote": 9.999900000999991e-07, "recarga_realizar": 0.9991900080999191, "suporte_chip_esim": 9.999900000999991e-07, "negociacao_religacao": 9.999900000999991e-07, "conta_debito_automatico_digital": 9.999900000999991e-07, "recarga_saldo": 0.0007999920000799994, "marketplace_pedido": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9974, "input_tokens": 291, "latency_ms": 186.27787200000512} +{"id": "g0060-recarga_realizar-emocional-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.9998980002039998, "recarga_saldo": 9.999980000040002e-05, "recarga_nao_creditada": 9.99998000004e-07, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.999, "input_tokens": 136, "latency_ms": 107.73324799998818} +{"id": "g0060-recarga_realizar-emocional-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.8594140585941407, "cancelamento_linha": 9.999000099990002e-05, "plano_consulta": 9.999000099990002e-05, "roaming_cobranca": 0.0018998100189981002, "recarga_saldo": 0.13628637136286373, "vas_contratacao": 0.0006999300069993001, "reclamacao_atendimento": 9.999000099990002e-05, "sem_correspondencia": 0.0013998600139986002}, "confidence": 0.7933, "input_tokens": 220, "latency_ms": 144.97832700004665} +{"id": "g0060-recarga_realizar-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_problema_conexao": 0.011297740451909618, "vas_consulta": 9.998000399920017e-05, "conta_explicacao": 9.998000399920017e-05, "recarga_nao_creditada": 0.1879624075184963, "seguranca_perda_roubo": 0.0003999200159968007, "cadastro_atualizacao": 0.00019996000799840034, "negociacao_religacao": 9.998000399920017e-05, "cancelamento_linha": 9.998000399920017e-05, "negociacao_divida": 9.998000399920017e-05, "recarga_saldo": 0.7969406118776245, "roaming_duvida": 9.998000399920017e-05, "internet_consumo": 0.0006998600279944011, "marketplace_compra": 0.0003999200159968007, "portabilidade": 0.0008998200359928015, "atendimento_humano": 9.998000399920017e-05, "sem_correspondencia": 0.0004999000199960008}, "confidence": 0.7931, "input_tokens": 298, "latency_ms": 188.2711499999914} +{"id": "g0060-recarga_realizar-emocional-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.999970000090002e-07, "recarga_realizar": 0.9999970000090003, "recarga_nao_creditada": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9997, "input_tokens": 138, "latency_ms": 108.387448999963} +{"id": "g0060-recarga_realizar-emocional-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.00019999880000720003, "conta_segunda_via": 9.99994000036e-07, "beneficios_consulta": 9.99994000036e-07, "roaming_duvida": 9.99994000036e-07, "recarga_realizar": 0.9997940012359928, "reclamacao_atendimento": 9.99994000036e-07, "recarga_nao_creditada": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9991, "input_tokens": 229, "latency_ms": 154.18035200002578} +{"id": "g0063-recarga_saldo-curto_neutro-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0033, "internet_consumo": 0.0246, "suporte_chip_esim": 0.0011, "internet_pacote_adicional": 0.0011, "recarga_saldo": 0.5823, "recarga_nao_creditada": 0.3808, "fidelidade_pontos": 0.001, "sem_correspondencia": 0.0058}, "confidence": 0.594, "input_tokens": 220, "latency_ms": 149.51273200000514} +{"id": "g0063-recarga_saldo-curto_neutro-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"internet_consumo": 0.0012001200120012002, "internet_problema_conexao": 0.00010001000100010004, "conta_pagamento_confirmacao": 0.9954995499549957, "roaming_pacote": 0.00010001000100010004, "recarga_realizar": 0.00040004000400040016, "bonus_nao_recebido": 0.00040004000400040016, "recarga_nao_creditada": 0.0020002000200020006, "sem_correspondencia": 0.00030003000300030005}, "confidence": 0.9827, "input_tokens": 216, "latency_ms": 142.23532700003716} +{"id": "g0063-recarga_saldo-curto_neutro-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0171, "internet_consumo": 0.1245, "recarga_realizar": 0.0116, "sem_correspondencia": 0.8468}, "confidence": 0.6239, "input_tokens": 129, "latency_ms": 103.5302409999872} +{"id": "g0063-recarga_saldo-curto_neutro-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.961103889611039, "roaming_pacote": 0.00019998000199980003, "suporte_sem_sinal": 0.00029997000299970003, "recarga_nao_creditada": 0.023297670232976703, "recarga_realizar": 0.0007999200079992001, "beneficios_consulta": 0.00029997000299970003, "internet_consumo": 0.0120987901209879, "sem_correspondencia": 0.0018998100189981002}, "confidence": 0.9026, "input_tokens": 203, "latency_ms": 140.87899499998002} +{"id": "g0063-recarga_saldo-curto_neutro-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"plano_nova_linha": 0.0010000970094099127, "seguranca_fraude": 0.00010000970094099127, "recarga_saldo": 0.939391120938731, "roaming_duvida": 1.0000970094099127e-06, "internet_consumo": 1.0000970094099127e-06, "vas_consulta": 0.0006000582056459475, "recarga_nao_creditada": 0.001100106710350904, "recarga_realizar": 0.00020001940188198254, "fidelidade_resgate": 0.00010000970094099127, "seguranca_perda_roubo": 0.00010000970094099127, "fidelidade_pontos": 1.0000970094099127e-06, "sem_correspondencia": 0.057405568340128985}, "confidence": 0.9007, "input_tokens": 279, "latency_ms": 183.39946600002577} +{"id": "g0063-recarga_saldo-curto_neutro-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_contestacao": 1.0000900081007289e-06, "roaming_pacote": 1.0000900081007289e-06, "recarga_realizar": 1.0000900081007289e-06, "internet_consumo": 1.0000900081007289e-06, "desconto_retencao": 1.0000900081007289e-06, "roaming_duvida": 1.0000900081007289e-06, "marketplace_compra": 1.0000900081007289e-06, "recarga_saldo": 0.9998899900991088, "cancelamento_linha": 1.0000900081007289e-06, "plano_nova_linha": 1.0000900081007289e-06, "recarga_nao_creditada": 0.0001000090008100729, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9993, "input_tokens": 283, "latency_ms": 183.42068499998732} +{"id": "g0063-recarga_saldo-curto_neutro-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.004199580041995801, "internet_consumo": 0.0037996200379962005, "recarga_saldo": 0.973002699730027, "sem_correspondencia": 0.018998100189981}, "confidence": 0.8948, "input_tokens": 134, "latency_ms": 108.5686819999978} +{"id": "g0063-recarga_saldo-curto_neutro-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"atendimento_humano": 0.0139013901390139, "recarga_saldo": 0.013501350135013501, "seguranca_fraude": 0.20102010201020104, "recarga_realizar": 0.006400640064006401, "internet_consumo": 0.012701270127012701, "suporte_chip_esim": 0.0030003000300030005, "recarga_nao_creditada": 0.7330733073307331, "sem_correspondencia": 0.016401640164016403}, "confidence": 0.5957, "input_tokens": 219, "latency_ms": 147.0827770000369} +{"id": "g0063-recarga_saldo-curto_neutro-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 9.999000099990002e-05, "internet_consumo": 9.999000099990002e-05, "recarga_saldo": 0.9993000699930007, "sem_correspondencia": 0.0004999500049995}, "confidence": 0.9957, "input_tokens": 128, "latency_ms": 123.03750299997773} +{"id": "g0063-recarga_saldo-curto_neutro-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.00020000000000000004, "recarga_nao_creditada": 0.31390000000000007, "cancelamento_linha": 0.0005000000000000001, "negociacao_religacao": 0.00020000000000000004, "recarga_saldo": 0.6289000000000001, "internet_pacote_adicional": 0.0017000000000000001, "troca_numero": 0.00020000000000000004, "seguranca_perda_roubo": 0.00030000000000000003, "conta_debito_automatico_digital": 0.008500000000000002, "conta_contestacao": 0.005700000000000001, "roaming_duvida": 0.028900000000000002, "conta_explicacao": 0.0013000000000000002, "internet_consumo": 0.005200000000000001, "marketplace_compra": 0.00020000000000000004, "recarga_realizar": 0.0014000000000000002, "sem_correspondencia": 0.0029000000000000002}, "confidence": 0.6705, "input_tokens": 281, "latency_ms": 207.09689000000253} +{"id": "g0063-recarga_saldo-curto_neutro-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"recarga_saldo": 0.0009000000000000001, "suporte_sem_sinal": 0.00020000000000000004, "recarga_realizar": 0.00020000000000000004, "conta_pagamento_confirmacao": 0.9746000000000001, "portabilidade": 0.007600000000000001, "parceiros_ofertas": 0.00020000000000000004, "internet_consumo": 0.0009000000000000001, "recarga_nao_creditada": 0.011600000000000001, "beneficios_consulta": 0.0004000000000000001, "suporte_configuracao": 0.00030000000000000003, "reclamacao_atendimento": 0.00020000000000000004, "sem_correspondencia": 0.0029000000000000002}, "confidence": 0.9373, "input_tokens": 278, "latency_ms": 181.84652999997297} +{"id": "g0063-recarga_saldo-curto_neutro-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_divida": 0.00040004000400040005, "conta_segunda_via": 0.0005000500050005, "plano_troca": 0.00040004000400040005, "conta_contestacao": 0.004400440044004401, "plano_consulta": 0.0007000700070007, "internet_consumo": 0.0026002600260026003, "recarga_realizar": 0.0006000600060006, "plano_nova_linha": 0.0007000700070007, "roaming_pacote": 0.00040004000400040005, "recarga_saldo": 0.9867986798679869, "recarga_nao_creditada": 0.0011001100110011003, "sem_correspondencia": 0.0014001400140014}, "confidence": 0.9607, "input_tokens": 281, "latency_ms": 180.52779999999302} +{"id": "g0064-recarga_saldo-informal_abreviado-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.947994799479948, "recarga_realizar": 0.00010001000100010003, "internet_consumo": 0.00010001000100010003, "sem_correspondencia": 0.05180518051805181}, "confidence": 0.8513, "input_tokens": 128, "latency_ms": 102.98354499997231} +{"id": "g0064-recarga_saldo-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9172082791720826, "fidelidade_resgate": 0.0026997300269973, "plano_nova_linha": 0.0010998900109989, "recarga_realizar": 0.029897010298970097, "internet_consumo": 0.0015998400159983998, "cadastro_atualizacao": 0.0015998400159983998, "troca_numero": 0.0002999700029996999, "sem_correspondencia": 0.04559544045595439}, "confidence": 0.8216, "input_tokens": 209, "latency_ms": 173.2194460000187} +{"id": "g0064-recarga_saldo-informal_abreviado-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0217, "marketplace_compra": 0.0031, "seguranca_perda_roubo": 0.2284, "atendimento_humano": 0.0003, "beneficios_consulta": 0.0004, "cadastro_atualizacao": 0.0004, "desconto_retencao": 0.0013, "roaming_pacote": 0.0003, "recarga_saldo": 0.0035, "vas_contratacao": 0.6485, "recarga_realizar": 0.0014, "conta_explicacao": 0.0032, "internet_consumo": 0.0017, "recarga_nao_creditada": 0.013, "suporte_chip_esim": 0.0019, "sem_correspondencia": 0.0709}, "confidence": 0.62, "input_tokens": 293, "latency_ms": 207.28665000001456} +{"id": "g0064-recarga_saldo-informal_abreviado-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 25, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"reclamacao_atendimento": 1.0001950380324163e-06, "roaming_cobranca": 1.0001950380324163e-06, "recarga_saldo": 0.9982946674601548, "internet_consumo": 0.00010001950380324164, "fidelidade_resgate": 1.0001950380324163e-06, "conta_pagamento_confirmacao": 0.00030005851140972486, "plano_troca": 1.0001950380324163e-06, "troca_numero": 1.0001950380324163e-06, "marketplace_compra": 0.00010001950380324164, "recarga_realizar": 0.00010001950380324164, "recarga_nao_creditada": 0.00010001950380324164, "sem_correspondencia": 0.0010001950380324164}, "confidence": 0.9933, "input_tokens": 274, "latency_ms": 183.01506500000642} +{"id": "g0064-recarga_saldo-informal_abreviado-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9993898840779746, "internet_consumo": 0.00010001900361068602, "recarga_nao_creditada": 0.00020003800722137203, "internet_pacote_adicional": 1.00019003610686e-06, "conta_explicacao": 1.00019003610686e-06, "negociacao_religacao": 1.00019003610686e-06, "conta_vencimento": 1.00019003610686e-06, "conta_segunda_via": 1.00019003610686e-06, "desconto_retencao": 1.00019003610686e-06, "plano_consulta": 1.00019003610686e-06, "vas_consulta": 0.00010001900361068602, "suporte_configuracao": 1.00019003610686e-06, "suporte_chip_esim": 1.00019003610686e-06, "marketplace_pedido": 1.00019003610686e-06, "recarga_realizar": 0.00010001900361068602, "sem_correspondencia": 0.00010001900361068602}, "confidence": 0.9971, "input_tokens": 290, "latency_ms": 197.62365999997655} +{"id": "g0064-recarga_saldo-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.063, "internet_consumo": 0.0222, "recarga_nao_creditada": 0.2522, "sem_correspondencia": 0.6626}, "confidence": 0.366, "input_tokens": 129, "latency_ms": 113.71265400003949} +{"id": "g0064-recarga_saldo-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_vencimento": 0.00020002000200020003, "conta_segunda_via": 0.00010001000100010001, "conta_debito_automatico_digital": 0.00040004000400040005, "recarga_realizar": 0.0005000500050005, "cancelamento_linha": 0.001000100010001, "vas_consulta": 0.0030003000300030005, "internet_pacote_adicional": 0.00010001000100010001, "bonus_nao_recebido": 0.25192519251925194, "internet_consumo": 0.00040004000400040005, "plano_consulta": 0.0006000600060006, "recarga_nao_creditada": 0.7381738173817382, "sem_correspondencia": 0.0036003600360036}, "confidence": 0.7446, "input_tokens": 271, "latency_ms": 196.36836200004382} +{"id": "g0064-recarga_saldo-informal_abreviado-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.022100000000000005, "recarga_nao_creditada": 0.00020000000000000004, "recarga_realizar": 0.00010000000000000002, "cadastro_atualizacao": 0.006400000000000001, "conta_contestacao": 0.0013000000000000002, "negociacao_religacao": 0.004100000000000001, "conta_vencimento": 0.00010000000000000002, "atendimento_humano": 0.00030000000000000003, "recarga_saldo": 0.8811000000000001, "portabilidade": 0.006300000000000001, "vas_contratacao": 0.00010000000000000002, "internet_consumo": 0.00030000000000000003, "plano_nova_linha": 0.00010000000000000002, "parceiros_ofertas": 0.00010000000000000002, "roaming_pacote": 0.00010000000000000002, "sem_correspondencia": 0.07730000000000001}, "confidence": 0.8193, "input_tokens": 291, "latency_ms": 186.82099999995216} +{"id": "g0064-recarga_saldo-informal_abreviado-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0004999500049995, "recarga_saldo": 0.9778022197780222, "internet_consumo": 0.0004999500049995, "sem_correspondencia": 0.0211978802119788}, "confidence": 0.92, "input_tokens": 132, "latency_ms": 104.4282409999937} +{"id": "g0064-recarga_saldo-informal_abreviado-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0037, "recarga_saldo": 0.3487, "recarga_realizar": 0.0037, "sem_correspondencia": 0.6439}, "confidence": 0.5007, "input_tokens": 129, "latency_ms": 104.63547599999856} +{"id": "g0064-recarga_saldo-informal_abreviado-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0010998900109989002, "recarga_saldo": 0.9335066493350664, "roaming_cobranca": 0.0011998800119988001, "suporte_chip_esim": 0.0012998700129987, "recarga_nao_creditada": 0.007699230076992301, "parceiros_ofertas": 0.0012998700129987, "internet_consumo": 0.011898810118988102, "sem_correspondencia": 0.041995800419958006}, "confidence": 0.8461, "input_tokens": 211, "latency_ms": 142.82918200001404} +{"id": "g0064-recarga_saldo-informal_abreviado-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_explicacao": 0.0004000764145951877, "beneficios_consulta": 1.0001910364879692e-06, "roaming_pacote": 1.0001910364879692e-06, "marketplace_pedido": 1.0001910364879692e-06, "recarga_saldo": 0.21614128298505011, "recarga_nao_creditada": 0.774247881345337, "plano_nova_linha": 1.0001910364879692e-06, "internet_consumo": 0.0003000573109463907, "portabilidade": 0.00010001910364879692, "fidelidade_pontos": 0.008401604706498941, "roaming_cobranca": 1.0001910364879692e-06, "recarga_realizar": 1.0001910364879692e-06, "marketplace_compra": 1.0001910364879692e-06, "negociacao_divida": 1.0001910364879692e-06, "atendimento_humano": 1.0001910364879692e-06, "sem_correspondencia": 0.0004000764145951877}, "confidence": 0.7905, "input_tokens": 291, "latency_ms": 191.4284769999881} +{"id": "g0069-recarga_saldo-indireto_multiplo-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 184, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.00010001920368710792, "seguranca_perda_roubo": 1.000192036871079e-06, "internet_consumo": 0.9971914607604658, "conta_pagamento_confirmacao": 1.000192036871079e-06, "vas_contratacao": 1.000192036871079e-06, "cancelamento_linha": 0.00040007681474843167, "recarga_nao_creditada": 0.0008001536294968633, "conta_segunda_via": 1.000192036871079e-06, "recarga_realizar": 1.000192036871079e-06, "conta_debito_automatico_digital": 1.000192036871079e-06, "suporte_sem_sinal": 0.00040007681474843167, "roaming_pacote": 1.000192036871079e-06, "vas_consulta": 0.0007001344258097553, "reclamacao_atendimento": 1.000192036871079e-06, "recarga_saldo": 0.0003000576110613237, "sem_correspondencia": 0.00010001920368710792}, "confidence": 0.9905, "input_tokens": 318, "latency_ms": 204.71368199997642} +{"id": "g0069-recarga_saldo-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 96, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.932696470691753, "recarga_nao_creditada": 0.03799578246814603, "marketplace_pedido": 9.998890123196322e-07, "conta_pagamento_confirmacao": 9.998890123196322e-07, "vas_cancelamento": 9.998890123196322e-07, "desconto_retencao": 9.998890123196322e-07, "plano_troca": 9.998890123196322e-07, "cadastro_atualizacao": 9.998890123196322e-07, "bonus_nao_recebido": 9.998890123196322e-07, "marketplace_compra": 9.998890123196322e-07, "recarga_saldo": 0.0290967702585013, "conta_vencimento": 9.998890123196322e-07, "roaming_duvida": 9.998890123196324e-05, "conta_segunda_via": 9.998890123196322e-07, "internet_pacote_adicional": 9.998890123196322e-07, "sem_correspondencia": 9.998890123196324e-05}, "confidence": 0.8939, "input_tokens": 297, "latency_ms": 190.55104299997083} +{"id": "g0069-recarga_saldo-indireto_multiplo-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"troca_numero": 1.0001930372561902e-06, "internet_consumo": 0.00010001930372561904, "recarga_nao_creditada": 0.00010001930372561904, "vas_contratacao": 0.9632859141814368, "reclamacao_atendimento": 1.0001930372561902e-06, "cancelamento_linha": 1.0001930372561902e-06, "conta_debito_automatico_digital": 0.00010001930372561904, "recarga_realizar": 1.0001930372561902e-06, "vas_consulta": 0.0006001158223537141, "plano_consulta": 1.0001930372561902e-06, "cadastro_atualizacao": 0.00010001930372561904, "portabilidade": 0.00010001930372561904, "recarga_saldo": 0.03530681421514352, "negociacao_religacao": 1.0001930372561902e-06, "conta_segunda_via": 0.00030005791117685706, "sem_correspondencia": 1.0001930372561902e-06}, "confidence": 0.9394, "input_tokens": 301, "latency_ms": 190.85126200002378} +{"id": "g0069-recarga_saldo-indireto_multiplo-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_consumo": 0.03959604039596041, "recarga_realizar": 0.007699230076992301, "recarga_saldo": 0.8969103089691031, "sem_correspondencia": 0.05579442055794421}, "confidence": 0.6943, "input_tokens": 143, "latency_ms": 113.95065499999646} +{"id": "g0069-recarga_saldo-indireto_multiplo-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 142, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.015103020604120825, "roaming_pacote": 0.0003000600120024004, "internet_consumo": 0.0008001600320064013, "reclamacao_atendimento": 0.0003000600120024004, "conta_contestacao": 0.002000400080016003, "plano_troca": 0.0003000600120024004, "recarga_nao_creditada": 0.027805561112222443, "conta_debito_automatico_digital": 0.0003000600120024004, "recarga_saldo": 0.9217843568713743, "fidelidade_resgate": 0.027205441088217642, "negociacao_religacao": 0.0006001200240048009, "sem_correspondencia": 0.0035007001400280055}, "confidence": 0.8434, "input_tokens": 305, "latency_ms": 193.79740699997683} +{"id": "g0069-recarga_saldo-indireto_multiplo-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 141, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 9.999000099990002e-05, "recarga_saldo": 0.998000199980002, "internet_consumo": 0.0011998800119988001, "sem_correspondencia": 0.0006999300069993001}, "confidence": 0.989, "input_tokens": 152, "latency_ms": 125.41520000002038} +{"id": "g0069-recarga_saldo-indireto_multiplo-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 1.0000870075696584e-06, "plano_troca": 1.0000870075696584e-06, "roaming_duvida": 1.0000870075696584e-06, "fidelidade_resgate": 1.0000870075696584e-06, "bonus_nao_recebido": 1.0000870075696584e-06, "cadastro_atualizacao": 0.0002000174015139317, "internet_consumo": 1.0000870075696584e-06, "negociacao_divida": 1.0000870075696584e-06, "recarga_saldo": 0.9996869727666305, "conta_vencimento": 1.0000870075696584e-06, "roaming_pacote": 1.0000870075696584e-06, "marketplace_compra": 1.0000870075696584e-06, "recarga_nao_creditada": 0.00010000870075696585, "recarga_realizar": 1.0000870075696584e-06, "parceiros_ofertas": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9984, "input_tokens": 298, "latency_ms": 209.91778699999486} +{"id": "g0069-recarga_saldo-indireto_multiplo-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.00010000950090258574, "recarga_realizar": 1.0000950090258573e-06, "internet_consumo": 1.0000950090258573e-06, "vas_cancelamento": 0.9997949805231495, "recarga_nao_creditada": 1.0000950090258573e-06, "recarga_saldo": 1.0000950090258573e-06, "conta_vencimento": 1.0000950090258573e-06, "sem_correspondencia": 0.00010000950090258574}, "confidence": 0.9985, "input_tokens": 234, "latency_ms": 183.68970500000614} +{"id": "g0069-recarga_saldo-indireto_multiplo-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"plano_troca": 1.0001920368710792e-06, "recarga_nao_creditada": 0.011202150812956087, "reclamacao_atendimento": 1.0001920368710792e-06, "parceiros_ofertas": 1.0001920368710792e-06, "internet_consumo": 0.00010001920368710793, "fidelidade_resgate": 0.00010001920368710793, "internet_pacote_adicional": 1.0001920368710792e-06, "marketplace_compra": 1.0001920368710792e-06, "conta_explicacao": 0.0003000576110613237, "conta_contestacao": 0.00010001920368710793, "recarga_realizar": 0.0011002112405581871, "roaming_pacote": 1.0001920368710792e-06, "conta_debito_automatico_digital": 1.0001920368710792e-06, "vas_consulta": 0.00010001920368710793, "recarga_saldo": 0.986989501984381, "sem_correspondencia": 1.0001920368710792e-06}, "confidence": 0.9717, "input_tokens": 308, "latency_ms": 294.2005989999643} +{"id": "g0069-recarga_saldo-indireto_multiplo-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_pacote_adicional": 0.00019998000199980003, "recarga_saldo": 0.9855014498550145, "bonus_nao_recebido": 0.00019998000199980003, "negociacao_religacao": 0.00019998000199980003, "negociacao_divida": 0.00029997000299970003, "desconto_retencao": 0.00019998000199980003, "internet_consumo": 0.0020997900209979003, "conta_explicacao": 0.006799320067993201, "parceiros_ofertas": 0.00019998000199980003, "recarga_realizar": 0.00019998000199980003, "recarga_nao_creditada": 0.0006999300069993001, "sem_correspondencia": 0.0033996600339966003}, "confidence": 0.9608, "input_tokens": 299, "latency_ms": 287.68873500001746} +{"id": "g0069-recarga_saldo-indireto_multiplo-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta", "desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 9.999930000489998e-07, "recarga_realizar": 9.999930000489998e-07, "conta_pagamento_confirmacao": 9.999930000489998e-07, "suporte_chip_esim": 9.999930000489998e-07, "internet_consumo": 9.999930000489998e-07, "roaming_pacote": 9.999930000489998e-07, "recarga_saldo": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 236, "latency_ms": 178.45230599999695} +{"id": "g0069-recarga_saldo-indireto_multiplo-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 144, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0578057805780578, "bonus_nao_recebido": 0.0039003900390038996, "conta_vencimento": 0.0017001700170017, "internet_consumo": 0.057405740574057396, "recarga_saldo": 0.2775277527752775, "desconto_retencao": 0.0025002500250025, "internet_problema_conexao": 0.0204020402040204, "seguranca_fraude": 0.014501450145014501, "parceiros_ofertas": 0.0034003400340034, "recarga_nao_creditada": 0.3246324632463246, "recarga_realizar": 0.0006000600060005999, "sem_correspondencia": 0.2356235623562356}, "confidence": 0.3551, "input_tokens": 296, "latency_ms": 213.5003989999973} +{"id": "g0073-recarga_nao_creditada-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.0017998200179982, "recarga_realizar": 0.963003699630037, "bonus_nao_recebido": 0.0018998100189981002, "sem_correspondencia": 0.03329667033296671}, "confidence": 0.8757, "input_tokens": 161, "latency_ms": 128.1173630000012} +{"id": "g0073-recarga_nao_creditada-regionalismo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 9.999850002249967e-07, "plano_consulta": 9.999850002249967e-07, "roaming_duvida": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "internet_consumo": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "vas_contratacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "negociacao_divida": 9.999850002249967e-07, "atendimento_humano": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "recarga_nao_creditada": 0.9999850002249967, "internet_problema_conexao": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 217.60722400000532} +{"id": "g0073-recarga_nao_creditada-regionalismo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.5741, "recarga_realizar": 0.0021, "conta_pagamento_confirmacao": 0.0113, "sem_correspondencia": 0.4125}, "confidence": 0.4608, "input_tokens": 157, "latency_ms": 122.46248200000309} +{"id": "g0073-recarga_nao_creditada-regionalismo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.8445, "bonus_nao_recebido": 0.0606, "conta_pagamento_confirmacao": 0.017, "sem_correspondencia": 0.0779}, "confidence": 0.5812, "input_tokens": 159, "latency_ms": 125.6690299999832} +{"id": "g0073-recarga_nao_creditada-regionalismo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9997990002009997, "bonus_nao_recebido": 9.999990000009999e-05, "conta_pagamento_confirmacao": 9.999990000009998e-07, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9986, "input_tokens": 156, "latency_ms": 122.45813399999861} +{"id": "g0073-recarga_nao_creditada-regionalismo-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.008000800080008003, "bonus_nao_recebido": 0.0035003500350035007, "recarga_nao_creditada": 0.9297929792979298, "sem_correspondencia": 0.058705870587058714}, "confidence": 0.7888, "input_tokens": 152, "latency_ms": 122.72204399999964} +{"id": "g0073-recarga_nao_creditada-regionalismo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_nova_linha": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "recarga_realizar": 0.9999890001209993, "conta_pagamento_confirmacao": 9.999890001209994e-07, "recarga_nao_creditada": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "cadastro_atualizacao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "recarga_saldo": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "internet_problema_conexao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 0.9999, "input_tokens": 284, "latency_ms": 190.6285089999642} +{"id": "g0073-recarga_nao_creditada-regionalismo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.0015996800639872027, "conta_pagamento_confirmacao": 0.07248550289942012, "bonus_nao_recebido": 0.0016996600679864027, "marketplace_pedido": 0.0015996800639872027, "recarga_saldo": 0.01329734053189362, "conta_contestacao": 0.0014997000599880025, "recarga_nao_creditada": 0.9035192961407719, "sem_correspondencia": 0.004299140171965607}, "confidence": 0.8061, "input_tokens": 245, "latency_ms": 180.34289899998157} +{"id": "g0073-recarga_nao_creditada-regionalismo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.2831, "recarga_saldo": 0.0075, "bonus_nao_recebido": 0.0223, "cancelamento_linha": 0.0023, "internet_problema_conexao": 0.0011, "recarga_nao_creditada": 0.5232, "recarga_realizar": 0.0011, "sem_correspondencia": 0.1594}, "confidence": 0.4521, "input_tokens": 227, "latency_ms": 160.26486599997725} +{"id": "g0073-recarga_nao_creditada-regionalismo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 1.0000900081007289e-06, "bonus_nao_recebido": 1.0000900081007289e-06, "recarga_realizar": 0.018901701153103776, "suporte_sem_sinal": 1.0000900081007289e-06, "recarga_saldo": 1.0000900081007289e-06, "recarga_nao_creditada": 0.981088297946815, "conta_pagamento_confirmacao": 1.0000900081007289e-06, "suporte_configuracao": 1.0000900081007289e-06, "cancelamento_linha": 1.0000900081007289e-06, "vas_cancelamento": 1.0000900081007289e-06, "suporte_chip_esim": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9618, "input_tokens": 296, "latency_ms": 186.75559700000122} +{"id": "g0073-recarga_nao_creditada-regionalismo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.1429285857171434, "roaming_duvida": 0.0008001600320064012, "plano_nova_linha": 0.000700140028005601, "recarga_saldo": 0.10532106421284256, "marketplace_pedido": 0.004400880176035207, "atendimento_humano": 0.000700140028005601, "recarga_realizar": 0.0009001800360072013, "conta_contestacao": 0.0012002400480096017, "recarga_nao_creditada": 0.7386477295459092, "conta_segunda_via": 0.000700140028005601, "bonus_nao_recebido": 0.000700140028005601, "sem_correspondencia": 0.0030006001200240046}, "confidence": 0.6693, "input_tokens": 292, "latency_ms": 187.32919400002856} +{"id": "g0073-recarga_nao_creditada-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9506049395060496, "negociacao_divida": 0.00019998000199980009, "recarga_realizar": 0.00019998000199980009, "conta_pagamento_confirmacao": 0.0006999300069993002, "conta_debito_automatico_digital": 0.00039996000399960017, "portabilidade": 0.0037996200379962013, "cadastro_atualizacao": 0.00019998000199980009, "recarga_saldo": 0.00019998000199980009, "bonus_nao_recebido": 0.00019998000199980009, "marketplace_compra": 0.00019998000199980009, "fidelidade_resgate": 0.0009999000099990003, "sem_correspondencia": 0.042295770422957714}, "confidence": 0.9082, "input_tokens": 289, "latency_ms": 182.40282499999694} +{"id": "g0074-recarga_nao_creditada-emocional-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"reclamacao_atendimento": 0.05071014202840568, "conta_pagamento_confirmacao": 0.028605721144228845, "recarga_saldo": 0.525505101020204, "conta_segunda_via": 0.028905781156231245, "recarga_realizar": 0.030006001200240048, "bonus_nao_recebido": 0.028505701140228046, "internet_consumo": 0.029105821164232847, "plano_nova_linha": 0.030006001200240048, "negociacao_religacao": 0.030406081216243247, "recarga_nao_creditada": 0.07881576315263052, "suporte_chip_esim": 0.03130626125225045, "sem_correspondencia": 0.10812162432486497}, "confidence": 0.2901, "input_tokens": 303, "latency_ms": 193.49976299997707} +{"id": "g0074-recarga_nao_creditada-emocional-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9999930000490003, "recarga_saldo": 9.999930000490002e-07, "bonus_nao_recebido": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_pagamento_confirmacao": 9.999930000490002e-07, "recarga_realizar": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9998, "input_tokens": 245, "latency_ms": 160.87134700001116} +{"id": "g0074-recarga_nao_creditada-emocional-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "negociacao_religacao": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "internet_problema_conexao": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "fidelidade_pontos": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "recarga_nao_creditada": 0.9999850002249967, "atendimento_humano": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 195.44077199998355} +{"id": "g0074-recarga_nao_creditada-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.1196, "conta_pagamento_confirmacao": 0.1268, "bonus_nao_recebido": 0.1573, "sem_correspondencia": 0.5963}, "confidence": 0.1957, "input_tokens": 160, "latency_ms": 120.82045799996877} +{"id": "g0074-recarga_nao_creditada-emocional-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_consulta": 9.999000099990004e-05, "recarga_nao_creditada": 0.9861013898610141, "recarga_realizar": 0.004099590040995901, "conta_explicacao": 9.999000099990004e-05, "conta_vencimento": 9.999000099990004e-05, "marketplace_compra": 9.999000099990004e-05, "seguranca_perda_roubo": 9.999000099990004e-05, "bonus_nao_recebido": 9.999000099990004e-05, "recarga_saldo": 0.007399260073992602, "conta_segunda_via": 9.999000099990004e-05, "conta_pagamento_confirmacao": 9.999000099990004e-05, "sem_correspondencia": 0.0015998400159984007}, "confidence": 0.9641, "input_tokens": 292, "latency_ms": 186.51663299999655} +{"id": "g0074-recarga_nao_creditada-emocional-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "negociacao_divida": 9.999850002249975e-07, "recarga_nao_creditada": 0.9999850002249976, "parceiros_ofertas": 9.999850002249975e-07, "suporte_configuracao": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "recarga_saldo": 9.999850002249975e-07, "internet_pacote_adicional": 9.999850002249975e-07, "conta_pagamento_confirmacao": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "reclamacao_atendimento": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 188.6432260000106} +{"id": "g0074-recarga_nao_creditada-emocional-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0002, "bonus_nao_recebido": 0.0002, "recarga_nao_creditada": 0.998, "sem_correspondencia": 0.0016}, "confidence": 0.989, "input_tokens": 157, "latency_ms": 119.57528800002137} +{"id": "g0074-recarga_nao_creditada-emocional-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0001, "recarga_nao_creditada": 0.9996, "bonus_nao_recebido": 0.0001, "sem_correspondencia": 0.0002}, "confidence": 0.9972, "input_tokens": 156, "latency_ms": 117.70406199997296} +{"id": "g0074-recarga_nao_creditada-emocional-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"seguranca_perda_roubo": 9.999920000639994e-07, "beneficios_consulta": 9.999920000639994e-07, "bonus_nao_recebido": 9.999920000639994e-07, "conta_pagamento_confirmacao": 9.999920000639994e-07, "recarga_realizar": 9.999920000639995e-05, "negociacao_divida": 9.999920000639994e-07, "parceiros_ofertas": 9.999920000639994e-07, "roaming_pacote": 9.999920000639994e-07, "recarga_saldo": 0.0001999984000127999, "recarga_nao_creditada": 0.9994920040639675, "negociacao_religacao": 9.999920000639994e-07, "sem_correspondencia": 0.0001999984000127999}, "confidence": 0.9979, "input_tokens": 289, "latency_ms": 183.93549099999973} +{"id": "g0074-recarga_nao_creditada-emocional-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_debito_automatico_digital": 0.00010003000900270082, "recarga_saldo": 0.12353706111833551, "portabilidade": 0.00010003000900270082, "desconto_retencao": 0.00010003000900270082, "reclamacao_atendimento": 0.00010003000900270082, "conta_vencimento": 0.00010003000900270082, "recarga_nao_creditada": 0.8571571471441433, "recarga_realizar": 0.014204261278383517, "bonus_nao_recebido": 0.00010003000900270082, "conta_pagamento_confirmacao": 0.00010003000900270082, "internet_pacote_adicional": 0.00010003000900270082, "vas_cancelamento": 0.00010003000900270082, "suporte_sem_sinal": 0.00010003000900270082, "negociacao_religacao": 0.00010003000900270082, "suporte_configuracao": 0.003801140342102631, "sem_correspondencia": 0.00020006001800540165}, "confidence": 0.8247, "input_tokens": 302, "latency_ms": 192.47390800001085} +{"id": "g0074-recarga_nao_creditada-emocional-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"desconto_retencao": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "recarga_nao_creditada": 9.999850002249967e-07, "negociacao_divida": 9.999850002249967e-07, "portabilidade": 9.999850002249967e-07, "suporte_sem_sinal": 9.999850002249967e-07, "conta_vencimento": 9.999850002249967e-07, "suporte_chip_esim": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "troca_numero": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "internet_consumo": 9.999850002249967e-07, "recarga_realizar": 0.9999850002249967, "plano_consulta": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 300, "latency_ms": 189.00096400000166} +{"id": "g0074-recarga_nao_creditada-emocional-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0021997800219978004, "recarga_realizar": 0.0060993900609939014, "cadastro_atualizacao": 0.0006999300069993001, "atendimento_humano": 0.0014998500149985001, "bonus_nao_recebido": 0.0006999300069993001, "recarga_nao_creditada": 0.9856014398560144, "recarga_saldo": 0.0016998300169983002, "sem_correspondencia": 0.0014998500149985001}, "confidence": 0.9524, "input_tokens": 230, "latency_ms": 155.56989499998508} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0005000445039608524, "conta_explicacao": 1.0000890079217048e-06, "conta_pagamento_confirmacao": 1.0000890079217048e-06, "recarga_nao_creditada": 0.0008000712063373639, "recarga_saldo": 0.9982888477074457, "fidelidade_pontos": 1.0000890079217048e-06, "vas_contratacao": 1.0000890079217048e-06, "bonus_nao_recebido": 1.0000890079217048e-06, "parceiros_ofertas": 1.0000890079217048e-06, "roaming_duvida": 1.0000890079217048e-06, "reclamacao_atendimento": 0.00010000890079217049, "internet_pacote_adicional": 1.0000890079217048e-06, "plano_troca": 1.0000890079217048e-06, "plano_nova_linha": 1.0000890079217048e-06, "atendimento_humano": 1.0000890079217048e-06, "sem_correspondencia": 0.0003000267023765114}, "confidence": 0.9943, "input_tokens": 304, "latency_ms": 202.45629200002213} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 9.99997000009e-07, "conta_pagamento_confirmacao": 9.99997000009e-07, "recarga_nao_creditada": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9998, "input_tokens": 160, "latency_ms": 154.71006599995007} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 9.997000899730082e-05, "conta_pagamento_confirmacao": 9.997000899730082e-05, "recarga_realizar": 9.997000899730082e-05, "recarga_saldo": 9.997000899730082e-05, "marketplace_pedido": 9.997000899730082e-05, "bonus_nao_recebido": 9.997000899730082e-05, "recarga_nao_creditada": 0.999300209937019, "sem_correspondencia": 9.997000899730082e-05}, "confidence": 0.9979, "input_tokens": 225, "latency_ms": 149.31412599997884} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9997990202989497, "conta_pagamento_confirmacao": 9.998990101999696e-07, "bonus_nao_recebido": 9.998990101999697e-05, "sem_correspondencia": 9.998990101999697e-05}, "confidence": 0.9989, "input_tokens": 159, "latency_ms": 121.32157799999277} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.7562756275627563, "reclamacao_atendimento": 0.00010001000100010003, "bonus_nao_recebido": 0.00010001000100010003, "recarga_saldo": 0.0009000900090009002, "fidelidade_resgate": 0.00010001000100010003, "conta_pagamento_confirmacao": 0.00010001000100010003, "recarga_realizar": 0.24232423242324233, "sem_correspondencia": 0.00010001000100010003}, "confidence": 0.7273, "input_tokens": 238, "latency_ms": 160.244017000025} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano", "recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_consulta": 0.00010002000400080017, "troca_numero": 0.0008001600320064014, "marketplace_pedido": 0.02330466093218644, "conta_contestacao": 0.0007001400280056011, "recarga_saldo": 0.2488497699539908, "conta_pagamento_confirmacao": 0.00010002000400080017, "parceiros_ofertas": 0.00020004000800160035, "plano_consulta": 0.00020004000800160035, "seguranca_perda_roubo": 0.007601520304060813, "cancelamento_linha": 0.00020004000800160035, "atendimento_humano": 0.712742548509702, "internet_problema_conexao": 0.001200240048009602, "reclamacao_atendimento": 0.0008001600320064014, "conta_vencimento": 0.00010002000400080017, "roaming_duvida": 0.00020004000800160035, "sem_correspondencia": 0.0029005801160232048}, "confidence": 0.7242, "input_tokens": 299, "latency_ms": 188.52677600000334} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 1.0002940864614194e-06, "bonus_nao_recebido": 1.0002940864614194e-06, "atendimento_humano": 1.0002940864614194e-06, "vas_consulta": 1.0002940864614194e-06, "recarga_saldo": 0.0009002646778152776, "recarga_nao_creditada": 0.9990937335576658, "recarga_realizar": 1.0002940864614194e-06, "sem_correspondencia": 1.0002940864614194e-06}, "confidence": 0.9952, "input_tokens": 216, "latency_ms": 144.73383300003206} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 9.999930000489998e-07, "bonus_nao_recebido": 9.999930000489998e-07, "recarga_realizar": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "internet_consumo": 9.999930000489998e-07, "recarga_nao_creditada": 0.9999930000489998, "conta_pagamento_confirmacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 237, "latency_ms": 156.359201999976} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9997990202989497, "conta_pagamento_confirmacao": 9.998990101999696e-07, "bonus_nao_recebido": 9.998990101999697e-05, "sem_correspondencia": 9.998990101999697e-05}, "confidence": 0.9988, "input_tokens": 161, "latency_ms": 126.60568600000488} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 9.99985000224997e-07, "desconto_retencao": 9.99985000224997e-07, "recarga_saldo": 9.99985000224997e-07, "internet_consumo": 9.99985000224997e-07, "internet_problema_conexao": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "recarga_nao_creditada": 0.9999850002249969, "vas_cancelamento": 9.99985000224997e-07, "plano_consulta": 9.99985000224997e-07, "seguranca_perda_roubo": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 209.84628200000088} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_religacao": 9.998000399920017e-05, "roaming_duvida": 9.998000399920017e-05, "cancelamento_linha": 0.00029994001199760045, "fidelidade_resgate": 9.998000399920017e-05, "recarga_realizar": 0.0018996200759848032, "bonus_nao_recebido": 9.998000399920017e-05, "recarga_nao_creditada": 0.28674265146970607, "conta_pagamento_confirmacao": 9.998000399920017e-05, "recarga_saldo": 0.7091581683663268, "vas_consulta": 9.998000399920017e-05, "marketplace_pedido": 9.998000399920017e-05, "sem_correspondencia": 0.0011997600479904018}, "confidence": 0.747, "input_tokens": 283, "latency_ms": 202.8859469999702} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 127, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9999890001209996, "conta_pagamento_confirmacao": 9.999890001209996e-07, "roaming_duvida": 9.999890001209996e-07, "internet_problema_conexao": 9.999890001209996e-07, "recarga_saldo": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "recarga_realizar": 9.999890001209996e-07, "bonus_nao_recebido": 9.999890001209996e-07, "roaming_cobranca": 9.999890001209996e-07, "reclamacao_atendimento": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 300, "latency_ms": 203.92749100000174} +{"id": "g0077-plano_consulta-curto_neutro-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_duvida": 1.0001880353506457e-06, "beneficios_consulta": 0.0007001316247454521, "recarga_saldo": 1.0001880353506457e-06, "plano_troca": 1.0001880353506457e-06, "marketplace_pedido": 1.0001880353506457e-06, "fidelidade_pontos": 0.0003000564106051937, "internet_consumo": 1.0001880353506457e-06, "internet_problema_conexao": 1.0001880353506457e-06, "portabilidade": 1.0001880353506457e-06, "plano_nova_linha": 1.0001880353506457e-06, "plano_consulta": 0.9986877532976198, "desconto_retencao": 1.0001880353506457e-06, "roaming_cobranca": 1.0001880353506457e-06, "vas_consulta": 0.0003000564106051937, "internet_pacote_adicional": 1.0001880353506457e-06, "sem_correspondencia": 1.0001880353506457e-06}, "confidence": 0.9952, "input_tokens": 285, "latency_ms": 199.88666099999364} +{"id": "g0077-plano_consulta-curto_neutro-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0012, "plano_consulta": 0.9831, "beneficios_consulta": 0.0128, "sem_correspondencia": 0.0029}, "confidence": 0.9297, "input_tokens": 126, "latency_ms": 112.50529599999481} +{"id": "g0077-plano_consulta-curto_neutro-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 0.2068, "plano_nova_linha": 0.0006, "plano_troca": 0.0019, "cancelamento_linha": 0.001, "plano_consulta": 0.0211, "suporte_chip_esim": 0.746, "beneficios_consulta": 0.001, "sem_correspondencia": 0.0216}, "confidence": 0.6447, "input_tokens": 209, "latency_ms": 148.0746070000123} +{"id": "g0077-plano_consulta-curto_neutro-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0005999400059994001, "plano_troca": 0.000999900009999, "troca_numero": 0.00019998000199980003, "plano_consulta": 0.9243075692430757, "beneficios_consulta": 0.020997900209979003, "conta_vencimento": 9.999000099990002e-05, "plano_nova_linha": 0.03449655034496551, "sem_correspondencia": 0.0182981701829817}, "confidence": 0.8285, "input_tokens": 196, "latency_ms": 133.40373400001226} +{"id": "g0077-plano_consulta-curto_neutro-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.0114988501149885, "cancelamento_linha": 0.0042995700429957, "desconto_retencao": 0.0006999300069992999, "cadastro_atualizacao": 0.0008999100089990998, "internet_pacote_adicional": 0.0042995700429957, "troca_numero": 0.0006999300069992999, "plano_consulta": 0.8603139686031396, "reclamacao_atendimento": 0.0014998500149985, "plano_nova_linha": 0.0016998300169982997, "internet_consumo": 0.030096990300969895, "marketplace_compra": 0.0014998500149985, "roaming_cobranca": 0.0020997900209979, "conta_contestacao": 0.007699230076992299, "recarga_saldo": 0.053994600539945994, "plano_troca": 0.005599440055994399, "sem_correspondencia": 0.0130986901309869}, "confidence": 0.7573, "input_tokens": 279, "latency_ms": 184.31290600000239} +{"id": "g0077-plano_consulta-curto_neutro-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0009000891088217734, "parceiros_ofertas": 1.0000990098019704e-06, "plano_nova_linha": 0.0034003366333266996, "plano_consulta": 0.98969798010003, "plano_troca": 0.0021002079205841378, "atendimento_humano": 0.0003000297029405911, "beneficios_consulta": 0.0024002376235247288, "sem_correspondencia": 0.0012001188117623644}, "confidence": 0.964, "input_tokens": 202, "latency_ms": 137.18526299999212} +{"id": "g0077-plano_consulta-curto_neutro-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.033996600339966, "plano_nova_linha": 0.28407159284071587, "conta_segunda_via": 0.013598640135986398, "beneficios_consulta": 0.03749625037496249, "suporte_chip_esim": 0.015598440155984397, "roaming_cobranca": 0.015498450154984498, "portabilidade": 0.010098990100989899, "conta_pagamento_confirmacao": 0.0043995600439956, "plano_consulta": 0.551944805519448, "seguranca_fraude": 0.0118988101189881, "plano_troca": 0.004899510048995099, "sem_correspondencia": 0.016498350164983498}, "confidence": 0.4656, "input_tokens": 278, "latency_ms": 180.65791699996225} +{"id": "g0077-plano_consulta-curto_neutro-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.00010000940088368307, "desconto_retencao": 1.0000940088368307e-06, "marketplace_pedido": 1.0000940088368307e-06, "parceiros_ofertas": 1.0000940088368307e-06, "plano_consulta": 0.9990939148279939, "conta_explicacao": 0.00010000940088368307, "beneficios_consulta": 0.00020001880176736614, "marketplace_compra": 1.0000940088368307e-06, "seguranca_fraude": 1.0000940088368307e-06, "plano_troca": 0.00020001880176736614, "plano_nova_linha": 1.0000940088368307e-06, "sem_correspondencia": 0.0003000282026510492}, "confidence": 0.9962, "input_tokens": 276, "latency_ms": 178.39011899997104} +{"id": "g0077-plano_consulta-curto_neutro-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 28, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"internet_consumo": 0.1904, "conta_segunda_via": 0.0215, "plano_nova_linha": 0.5416, "beneficios_consulta": 0.0068, "plano_consulta": 0.0054, "cadastro_atualizacao": 0.0028, "plano_troca": 0.0019, "sem_correspondencia": 0.2296}, "confidence": 0.4426, "input_tokens": 213, "latency_ms": 143.42501099997662} +{"id": "g0077-plano_consulta-curto_neutro-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_nova_linha": 1.0000970094099127e-06, "internet_consumo": 0.5525535976989767, "roaming_cobranca": 1.0000970094099127e-06, "plano_consulta": 0.4426429363648273, "plano_troca": 1.0000970094099127e-06, "roaming_duvida": 0.00010000970094099127, "beneficios_consulta": 0.0027002619254067645, "sem_correspondencia": 0.0020001940188198253}, "confidence": 0.6542, "input_tokens": 208, "latency_ms": 141.9669489999933} +{"id": "g0077-plano_consulta-curto_neutro-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_cobranca": 9.999930000489998e-07, "internet_consumo": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "plano_nova_linha": 9.999930000489998e-07, "beneficios_consulta": 9.999930000489998e-07, "plano_consulta": 0.9999930000489998, "plano_troca": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 0.9998, "input_tokens": 209, "latency_ms": 142.5809929999673} +{"id": "g0077-plano_consulta-curto_neutro-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0081991800819918, "beneficios_consulta": 0.013798620137986202, "vas_cancelamento": 0.0423957604239576, "plano_consulta": 0.29247075292470753, "conta_segunda_via": 0.0168983101689831, "plano_nova_linha": 0.0922907709229077, "recarga_nao_creditada": 0.006299370062993701, "suporte_sem_sinal": 0.0100989901009899, "plano_troca": 0.04029597040295971, "desconto_retencao": 0.0105989401059894, "roaming_duvida": 0.0017998200179982, "conta_vencimento": 0.0700929907009299, "vas_contratacao": 0.0052994700529947, "recarga_realizar": 0.0012998700129987, "conta_contestacao": 0.006399360063993601, "sem_correspondencia": 0.3817618238176182}, "confidence": 0.3615, "input_tokens": 287, "latency_ms": 188.46183200002997} +{"id": "g0079-plano_consulta-erros_digitacao-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.0003, "plano_troca": 0.0001, "plano_nova_linha": 0.0001, "beneficios_consulta": 0.0541, "portabilidade": 0.0001, "plano_consulta": 0.9441, "internet_consumo": 0.0002, "sem_correspondencia": 0.001}, "confidence": 0.8914, "input_tokens": 218, "latency_ms": 147.19606099998828} +{"id": "g0079-plano_consulta-erros_digitacao-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.02330466093218644, "cadastro_atualizacao": 0.00020004000800160035, "reclamacao_atendimento": 0.008101620324064814, "plano_troca": 0.006101220244048811, "internet_consumo": 0.001200240048009602, "recarga_saldo": 0.004100820164032807, "internet_problema_conexao": 0.0016003200640128028, "cancelamento_linha": 0.00020004000800160035, "plano_consulta": 0.9435887177435488, "suporte_chip_esim": 0.002000400080016003, "plano_nova_linha": 0.00020004000800160035, "sem_correspondencia": 0.009401880376075216}, "confidence": 0.8729, "input_tokens": 280, "latency_ms": 179.1108340000278} +{"id": "g0079-plano_consulta-erros_digitacao-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0011001100110011003, "beneficios_consulta": 0.0021002100210021, "plano_consulta": 0.9934993499349936, "sem_correspondencia": 0.003300330033003301}, "confidence": 0.9666, "input_tokens": 130, "latency_ms": 108.20882000001575} +{"id": "g0079-plano_consulta-erros_digitacao-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.016100000000000003, "internet_consumo": 0.0005000000000000001, "plano_consulta": 0.9709000000000001, "sem_correspondencia": 0.012500000000000002}, "confidence": 0.889, "input_tokens": 131, "latency_ms": 106.46737899998016} +{"id": "g0079-plano_consulta-erros_digitacao-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.9985, "internet_consumo": 0.0001, "beneficios_consulta": 0.0002, "sem_correspondencia": 0.0012}, "confidence": 0.9914, "input_tokens": 130, "latency_ms": 104.10671400001092} +{"id": "g0079-plano_consulta-erros_digitacao-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"beneficios_consulta": 0.0071992800719928, "fidelidade_resgate": 0.0012998700129987, "cadastro_atualizacao": 0.0031996800319968005, "internet_consumo": 0.06029397060293971, "plano_nova_linha": 0.04589541045895411, "conta_pagamento_confirmacao": 0.000999900009999, "plano_troca": 0.0015998400159984002, "cancelamento_linha": 0.6485351464853514, "marketplace_compra": 0.0011998800119988001, "negociacao_religacao": 0.000999900009999, "plano_consulta": 0.2064793520647935, "conta_debito_automatico_digital": 0.000999900009999, "marketplace_pedido": 0.0013998600139986002, "roaming_pacote": 0.000999900009999, "parceiros_ofertas": 0.000999900009999, "sem_correspondencia": 0.0178982101789821}, "confidence": 0.5983, "input_tokens": 291, "latency_ms": 188.82024100003036} +{"id": "g0079-plano_consulta-erros_digitacao-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"seguranca_fraude": 0.0019000000000000002, "plano_consulta": 0.8012000000000001, "plano_nova_linha": 0.13660000000000003, "beneficios_consulta": 0.0004000000000000001, "internet_consumo": 0.006400000000000001, "recarga_realizar": 0.00020000000000000004, "vas_consulta": 0.0017000000000000001, "conta_pagamento_confirmacao": 0.0014000000000000002, "recarga_saldo": 0.0008000000000000001, "marketplace_compra": 0.0036000000000000003, "roaming_pacote": 0.00020000000000000004, "seguranca_perda_roubo": 0.0023000000000000004, "plano_troca": 0.020000000000000004, "marketplace_pedido": 0.0010000000000000002, "conta_contestacao": 0.0014000000000000002, "sem_correspondencia": 0.020900000000000002}, "confidence": 0.7346, "input_tokens": 295, "latency_ms": 190.78581799999483} +{"id": "g0079-plano_consulta-erros_digitacao-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.017101710171017102, "beneficios_consulta": 0.0078007800780078, "plano_consulta": 0.8765876587658765, "sem_correspondencia": 0.09850985098509851}, "confidence": 0.6743, "input_tokens": 132, "latency_ms": 104.2548440000246} +{"id": "g0079-plano_consulta-erros_digitacao-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.0031996800319968005, "internet_consumo": 9.999000099990002e-05, "plano_consulta": 0.9955004499550045, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.9774, "input_tokens": 130, "latency_ms": 105.10992600001146} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "roaming_cobranca": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "beneficios_consulta": 0.999993000049, "cadastro_atualizacao": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 220, "latency_ms": 146.61893699997108} +{"id": "g0079-plano_consulta-erros_digitacao-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0560943905609439, "cadastro_atualizacao": 0.00019998000199980003, "internet_consumo": 0.00039996000399960006, "plano_consulta": 0.0532946705329467, "beneficios_consulta": 0.0010998900109989002, "conta_pagamento_confirmacao": 0.00019998000199980003, "plano_nova_linha": 0.00019998000199980003, "sem_correspondencia": 0.8885111488851114}, "confidence": 0.7894, "input_tokens": 223, "latency_ms": 152.5402419999864} +{"id": "g0079-plano_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.005700552953636503, "fidelidade_pontos": 0.00940091188845318, "recarga_nao_creditada": 0.0010000970094099129, "vas_contratacao": 0.00040003880376396513, "negociacao_religacao": 1.0000970094099127e-06, "plano_nova_linha": 1.0000970094099127e-06, "plano_troca": 1.0000970094099127e-06, "internet_consumo": 0.9778948558010128, "seguranca_perda_roubo": 0.0003000291028229738, "conta_debito_automatico_digital": 0.0008000776075279303, "beneficios_consulta": 0.0005000485047049564, "portabilidade": 0.00010000970094099128, "conta_segunda_via": 0.0005000485047049564, "vas_consulta": 0.002600252224465773, "desconto_retencao": 0.00020001940188198256, "sem_correspondencia": 0.0006000582056459476}, "confidence": 0.9477, "input_tokens": 290, "latency_ms": 183.2269580000343} +{"id": "g0081-plano_consulta-emocional-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 9.99999000001e-07, "plano_consulta": 0.9983990016009985, "internet_consumo": 9.999990000010002e-05, "plano_nova_linha": 9.999990000010002e-05, "beneficios_consulta": 0.0005999994000006, "cadastro_atualizacao": 9.999990000010002e-05, "portabilidade": 0.00039999960000040006, "sem_correspondencia": 0.0002999997000003}, "confidence": 0.993, "input_tokens": 230, "latency_ms": 155.99337800000512} +{"id": "g0081-plano_consulta-emocional-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"atendimento_humano": 0.22185562887422514, "cadastro_atualizacao": 0.005198960207958408, "recarga_realizar": 0.0005998800239952009, "plano_nova_linha": 0.0005998800239952009, "parceiros_ofertas": 0.0011997600479904018, "internet_consumo": 0.017296540691861626, "conta_vencimento": 0.0015996800639872027, "plano_consulta": 0.03249350129974005, "conta_contestacao": 0.001799640071985603, "portabilidade": 0.6953609278144371, "beneficios_consulta": 0.001299740051989602, "roaming_cobranca": 0.0006998600279944011, "negociacao_religacao": 0.0005998800239952009, "seguranca_fraude": 0.006498700259948011, "plano_troca": 0.0031993601279744054, "sem_correspondencia": 0.009698060387922416}, "confidence": 0.6582, "input_tokens": 305, "latency_ms": 191.83226199999126} +{"id": "g0081-plano_consulta-emocional-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 120, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.0014, "internet_consumo": 0.0652, "plano_consulta": 0.0029, "sem_correspondencia": 0.9305}, "confidence": 0.8044, "input_tokens": 146, "latency_ms": 113.29811900003506} +{"id": "g0081-plano_consulta-emocional-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.2119, "beneficios_consulta": 0.0127, "internet_pacote_adicional": 0.0138, "plano_consulta": 0.4241, "atendimento_humano": 0.05, "plano_nova_linha": 0.0148, "suporte_sem_sinal": 0.0077, "recarga_nao_creditada": 0.005, "conta_segunda_via": 0.003, "suporte_configuracao": 0.0347, "internet_consumo": 0.1596, "plano_troca": 0.0116, "conta_explicacao": 0.0069, "suporte_chip_esim": 0.0212, "seguranca_fraude": 0.0075, "sem_correspondencia": 0.0155}, "confidence": 0.3582, "input_tokens": 305, "latency_ms": 200.0105849999727} +{"id": "g0081-plano_consulta-emocional-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 1.000192036871079e-06, "roaming_pacote": 0.00040007681474843167, "plano_troca": 1.000192036871079e-06, "reclamacao_atendimento": 1.000192036871079e-06, "roaming_duvida": 0.00040007681474843167, "plano_nova_linha": 1.000192036871079e-06, "internet_problema_conexao": 0.9990918256305209, "desconto_retencao": 1.000192036871079e-06, "negociacao_religacao": 1.000192036871079e-06, "internet_consumo": 0.00010001920368710792, "plano_consulta": 1.000192036871079e-06, "sem_correspondencia": 1.000192036871079e-06}, "confidence": 0.9957, "input_tokens": 301, "latency_ms": 219.25997800002506} +{"id": "g0081-plano_consulta-emocional-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 127, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.8172365526894622, "plano_consulta": 0.01139772045590882, "beneficios_consulta": 0.005298940211957609, "internet_consumo": 0.008298340331933614, "plano_nova_linha": 0.03699260147970406, "plano_troca": 0.08698260347930413, "recarga_realizar": 0.0023995200959808036, "sem_correspondencia": 0.031393721255748845}, "confidence": 0.6439, "input_tokens": 232, "latency_ms": 180.51573799999687} +{"id": "g0081-plano_consulta-emocional-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_segunda_via": 1.0001950380324161e-06, "beneficios_consulta": 0.00030005851140972486, "fidelidade_resgate": 1.0001950380324161e-06, "plano_nova_linha": 0.012202379463995479, "plano_consulta": 0.0005000975190162082, "plano_troca": 1.0001950380324161e-06, "vas_consulta": 0.9852921319657333, "internet_consumo": 0.0006001170228194497, "negociacao_divida": 1.0001950380324161e-06, "internet_pacote_adicional": 0.0005000975190162082, "cadastro_atualizacao": 1.0001950380324161e-06, "sem_correspondencia": 0.0006001170228194497}, "confidence": 0.9643, "input_tokens": 291, "latency_ms": 231.21537399998715} +{"id": "g0081-plano_consulta-emocional-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"beneficios_consulta": 0.0013997200559888023, "vas_cancelamento": 0.050489902019596085, "plano_consulta": 0.0030993801239752048, "negociacao_religacao": 0.005598880223955209, "plano_troca": 0.0007998400319936014, "plano_nova_linha": 0.016396720655868828, "internet_consumo": 0.006498700259948011, "negociacao_divida": 0.0014997000599880025, "cancelamento_linha": 0.9025194961007799, "cadastro_atualizacao": 0.0009998000399920016, "roaming_duvida": 0.003599280143971206, "sem_correspondencia": 0.007098580283943212}, "confidence": 0.8082, "input_tokens": 291, "latency_ms": 198.3145599999716} +{"id": "g0081-plano_consulta-emocional-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.019798020197980205, "beneficios_consulta": 0.0034996500349965005, "plano_troca": 0.018098190180981903, "roaming_cobranca": 0.0018998100189981002, "fidelidade_pontos": 0.0014998500149985001, "plano_nova_linha": 0.008299170082991702, "plano_consulta": 0.8324167583241676, "conta_segunda_via": 0.0008999100089991, "fidelidade_resgate": 0.000999900009999, "desconto_retencao": 0.011098890110988902, "atendimento_humano": 0.0038996100389961, "sem_correspondencia": 0.09759024097590242}, "confidence": 0.72, "input_tokens": 291, "latency_ms": 192.69513699998697} +{"id": "g0081-plano_consulta-emocional-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cancelamento_linha": 0.0010000970094099129, "conta_vencimento": 1.0000970094099127e-06, "roaming_duvida": 0.9660937110899757, "plano_troca": 1.0000970094099127e-06, "internet_consumo": 0.0022002134207018084, "plano_consulta": 0.0012001164112918953, "marketplace_compra": 0.00020001940188198256, "suporte_sem_sinal": 0.0010000970094099129, "vas_contratacao": 0.0009000873084689215, "conta_contestacao": 0.00020001940188198256, "vas_consulta": 0.02420234762771989, "plano_nova_linha": 0.000700067906586939, "marketplace_pedido": 0.00010000970094099128, "beneficios_consulta": 0.00040003880376396513, "reclamacao_atendimento": 1.0000970094099127e-06, "sem_correspondencia": 0.001800174616937843}, "confidence": 0.9315, "input_tokens": 303, "latency_ms": 202.04067500003475} +{"id": "g0081-plano_consulta-emocional-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["beneficios_consulta"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 0.0009001800360072014, "troca_numero": 0.006801360272054411, "seguranca_perda_roubo": 0.0027005401080216047, "vas_consulta": 0.021804360872174435, "internet_consumo": 0.008301660332066415, "plano_nova_linha": 0.002300460092018404, "marketplace_compra": 0.0017003400680136028, "cancelamento_linha": 0.8957791558311663, "marketplace_pedido": 0.0014002800560112022, "plano_consulta": 0.00570114022804561, "reclamacao_atendimento": 0.001200240048009602, "beneficios_consulta": 0.0011002200440088019, "internet_pacote_adicional": 0.001200240048009602, "fidelidade_resgate": 0.0058011602320464095, "recarga_realizar": 0.0009001800360072014, "sem_correspondencia": 0.04240848169633927}, "confidence": 0.8066, "input_tokens": 295, "latency_ms": 198.87208799997325} +{"id": "g0081-plano_consulta-emocional-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"negociacao_divida": 0.0056, "plano_nova_linha": 0.1288, "bonus_nao_recebido": 0.0051, "conta_pagamento_confirmacao": 0.0024, "vas_consulta": 0.024, "vas_contratacao": 0.0055, "conta_segunda_via": 0.0009, "conta_explicacao": 0.006, "beneficios_consulta": 0.696, "vas_cancelamento": 0.0006, "internet_consumo": 0.0007, "plano_consulta": 0.1156, "marketplace_pedido": 0.0009, "plano_troca": 0.0033, "internet_problema_conexao": 0.0027, "sem_correspondencia": 0.0019}, "confidence": 0.6199, "input_tokens": 301, "latency_ms": 190.74339700000564} +{"id": "g0087-plano_troca-regionalismo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9999970000090003, "plano_nova_linha": 9.999970000090002e-07, "desconto_retencao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 152, "latency_ms": 114.8976410000273} +{"id": "g0087-plano_troca-regionalismo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 9.999850002249977e-07, "plano_troca": 0.9999850002249978, "internet_pacote_adicional": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "roaming_pacote": 9.999850002249977e-07, "portabilidade": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "marketplace_pedido": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "conta_segunda_via": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "plano_nova_linha": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "vas_cancelamento": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 195.2737359999901} +{"id": "g0087-plano_troca-regionalismo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.00019998000199980003, "plano_troca": 0.9984001599840017, "desconto_retencao": 0.00019998000199980003, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.9909, "input_tokens": 156, "latency_ms": 116.80748100002347} +{"id": "g0087-plano_troca-regionalismo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"roaming_duvida": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "plano_troca": 0.9999890001209993, "plano_nova_linha": 9.999890001209994e-07, "parceiros_ofertas": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "internet_problema_conexao": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "negociacao_divida": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 297, "latency_ms": 187.49947800000655} +{"id": "g0087-plano_troca-regionalismo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.029397060293970604, "troca_numero": 0.0057994200579942, "plano_troca": 0.014498550144985502, "internet_pacote_adicional": 0.011098890110988902, "plano_nova_linha": 0.021997800219978002, "vas_cancelamento": 0.0047995200479952005, "desconto_retencao": 0.0040995900409959, "sem_correspondencia": 0.9083091690830917}, "confidence": 0.7769, "input_tokens": 225, "latency_ms": 150.35401699998374} +{"id": "g0087-plano_troca-regionalismo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9999890001209996, "fidelidade_pontos": 9.999890001209996e-07, "internet_problema_conexao": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "troca_numero": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "plano_consulta": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9999, "input_tokens": 304, "latency_ms": 189.15497599999753} +{"id": "g0087-plano_troca-regionalismo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"desconto_retencao": 0.183715799558762, "plano_consulta": 1.0000860073966358e-06, "plano_troca": 1.0000860073966358e-06, "bonus_nao_recebido": 1.0000860073966358e-06, "plano_nova_linha": 1.0000860073966358e-06, "cancelamento_linha": 1.0000860073966358e-06, "conta_contestacao": 1.0000860073966358e-06, "internet_pacote_adicional": 1.0000860073966358e-06, "parceiros_ofertas": 0.8162701992371342, "portabilidade": 1.0000860073966358e-06, "conta_vencimento": 1.0000860073966358e-06, "seguranca_fraude": 1.0000860073966358e-06, "atendimento_humano": 1.0000860073966358e-06, "vas_contratacao": 1.0000860073966358e-06, "reclamacao_atendimento": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.8279, "input_tokens": 299, "latency_ms": 194.08073400001058} +{"id": "g0087-plano_troca-regionalismo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9973970078089766, "parceiros_ofertas": 9.99997000009e-07, "plano_troca": 0.0020999937000188997, "reclamacao_atendimento": 9.99997000009e-07, "desconto_retencao": 9.999970000090001e-05, "seguranca_perda_roubo": 9.99997000009e-07, "plano_consulta": 0.00019999940000180001, "sem_correspondencia": 0.00019999940000180001}, "confidence": 0.9904, "input_tokens": 248, "latency_ms": 161.31949499998655} +{"id": "g0087-plano_troca-regionalismo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_pacote_adicional": 9.999930000490002e-07, "plano_troca": 0.9999930000490003, "conta_debito_automatico_digital": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "plano_consulta": 9.999930000490002e-07, "recarga_saldo": 9.999930000490002e-07, "plano_nova_linha": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 236, "latency_ms": 202.69144799999594} +{"id": "g0087-plano_troca-regionalismo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_segunda_via": 9.999890001209992e-07, "plano_nova_linha": 0.9999890001209991, "roaming_cobranca": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 194.79529900002035} +{"id": "g0087-plano_troca-regionalismo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 0.0027997200279972004, "plano_consulta": 0.0025997400259974, "marketplace_compra": 0.00019998000199980003, "roaming_duvida": 0.0024997500249975004, "seguranca_perda_roubo": 0.00029997000299970003, "plano_nova_linha": 0.00019998000199980003, "desconto_retencao": 0.00019998000199980003, "plano_troca": 0.9903009699030096, "recarga_nao_creditada": 0.00029997000299970003, "reclamacao_atendimento": 0.00019998000199980003, "marketplace_pedido": 0.00019998000199980003, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9714, "input_tokens": 297, "latency_ms": 191.08446499996035} +{"id": "g0087-plano_troca-regionalismo-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 213, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 9.99999000001e-07, "plano_troca": 0.9903990096009905, "plano_nova_linha": 0.0094999905000095, "sem_correspondencia": 9.999990000010002e-05}, "confidence": 0.9607, "input_tokens": 170, "latency_ms": 124.46822399999746} +{"id": "g0089-plano_troca-longo_contexto-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "plano_nova_linha", "probabilities": {"vas_consulta": 0.013, "plano_consulta": 0.0755, "seguranca_fraude": 0.2574, "conta_contestacao": 0.0129, "desconto_retencao": 0.0608, "roaming_pacote": 0.0189, "marketplace_compra": 0.0065, "suporte_chip_esim": 0.0077, "suporte_sem_sinal": 0.0063, "plano_nova_linha": 0.3477, "plano_troca": 0.1574, "sem_correspondencia": 0.0359}, "confidence": 0.2828, "input_tokens": 320, "latency_ms": 202.0913210000117} +{"id": "g0089-plano_troca-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"troca_numero": 1.0000970094099127e-06, "plano_consulta": 0.0022002134207018084, "negociacao_religacao": 1.0000970094099127e-06, "desconto_retencao": 0.00010000970094099128, "conta_debito_automatico_digital": 1.0000970094099127e-06, "bonus_nao_recebido": 0.00010000970094099128, "plano_nova_linha": 0.997396747484506, "sem_correspondencia": 0.00020001940188198256}, "confidence": 0.9901, "input_tokens": 246, "latency_ms": 162.50960100001066} +{"id": "g0089-plano_troca-longo_contexto-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_pedido": 0.0004, "plano_consulta": 0.0024, "desconto_retencao": 0.0005, "conta_contestacao": 0.0004, "plano_troca": 0.1313, "plano_nova_linha": 0.864, "cadastro_atualizacao": 0.0004, "sem_correspondencia": 0.0006}, "confidence": 0.7956, "input_tokens": 250, "latency_ms": 161.99828199995636} +{"id": "g0089-plano_troca-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"desconto_retencao": 0.01189762047590482, "portabilidade": 0.027794441111777642, "plano_nova_linha": 0.0642871425714857, "conta_debito_automatico_digital": 0.0034993001399720057, "internet_consumo": 0.6296740651869627, "fidelidade_pontos": 0.004199160167966407, "plano_consulta": 0.17536492701459708, "sem_correspondencia": 0.08328334333133373}, "confidence": 0.4352, "input_tokens": 251, "latency_ms": 166.71773899997788} +{"id": "g0089-plano_troca-longo_contexto-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.7431000000000001, "desconto_retencao": 0.0025000000000000005, "plano_nova_linha": 0.24790000000000004, "sem_correspondencia": 0.006500000000000001}, "confidence": 0.5571, "input_tokens": 160, "latency_ms": 120.76064499996164} +{"id": "g0089-plano_troca-longo_contexto-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 196, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0010998900109989002, "plano_nova_linha": 0.0024997500249975004, "plano_troca": 0.9963003699630036, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.981, "input_tokens": 164, "latency_ms": 121.33985299999495} +{"id": "g0089-plano_troca-longo_contexto-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 171, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_segunda_via": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "plano_troca": 0.999993000049, "portabilidade": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 0.9999, "input_tokens": 241, "latency_ms": 157.59544600001618} +{"id": "g0089-plano_troca-longo_contexto-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_resgate": 9.999000099990002e-05, "plano_troca": 0.005499450054994501, "desconto_retencao": 9.999000099990002e-05, "negociacao_religacao": 9.999000099990002e-05, "plano_nova_linha": 0.9933006699330067, "roaming_cobranca": 9.999000099990002e-05, "plano_consulta": 0.0006999300069993001, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9788, "input_tokens": 242, "latency_ms": 157.4049139999829} +{"id": "g0089-plano_troca-longo_contexto-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9877, "plano_troca": 0.0076, "desconto_retencao": 0.0039, "sem_correspondencia": 0.0008}, "confidence": 0.9446, "input_tokens": 153, "latency_ms": 117.15429899999208} +{"id": "g0089-plano_troca-longo_contexto-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"reclamacao_atendimento": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "plano_troca": 0.999993000049, "roaming_pacote": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 250, "latency_ms": 161.88242300000866} +{"id": "g0089-plano_troca-longo_contexto-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 169, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "atendimento_humano": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "plano_nova_linha": 1.0000890079217048e-06, "cancelamento_linha": 1.0000890079217048e-06, "plano_troca": 0.9999889990209128, "marketplace_compra": 1.0000890079217048e-06, "vas_cancelamento": 1.0000890079217048e-06, "plano_consulta": 1.0000890079217048e-06, "negociacao_divida": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9997, "input_tokens": 304, "latency_ms": 192.41954399996075} +{"id": "g0089-plano_troca-longo_contexto-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 0.001999800019998, "plano_nova_linha": 0.8412158784121588, "recarga_nao_creditada": 0.03499650034996501, "suporte_chip_esim": 0.0010998900109989002, "plano_troca": 0.0342965703429657, "seguranca_perda_roubo": 0.027697230276972302, "roaming_pacote": 0.0265973402659734, "fidelidade_resgate": 0.0011998800119988001, "plano_consulta": 0.023297670232976703, "reclamacao_atendimento": 0.0008999100089991, "marketplace_compra": 0.0010998900109989002, "sem_correspondencia": 0.005599440055994401}, "confidence": 0.7053, "input_tokens": 312, "latency_ms": 197.12529600002426} +{"id": "g0090-plano_troca-indireto_multiplo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.7059000000000001, "plano_nova_linha": 0.09700000000000002, "roaming_duvida": 0.009300000000000001, "suporte_sem_sinal": 0.0034000000000000002, "marketplace_compra": 0.0025000000000000005, "plano_troca": 0.16950000000000004, "plano_consulta": 0.0055000000000000005, "cancelamento_linha": 0.0013000000000000002, "desconto_retencao": 0.0017000000000000001, "conta_pagamento_confirmacao": 0.0006000000000000001, "cadastro_atualizacao": 0.0006000000000000001, "sem_correspondencia": 0.0027000000000000006}, "confidence": 0.6283, "input_tokens": 282, "latency_ms": 179.28415300002598} +{"id": "g0090-plano_troca-indireto_multiplo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["marketplace_compra"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0049004900490049, "parceiros_ofertas": 0.0026002600260026003, "plano_nova_linha": 0.2057205720572057, "negociacao_religacao": 0.0018001800180018, "suporte_chip_esim": 0.0034003400340034003, "desconto_retencao": 0.0013001300130013002, "roaming_cobranca": 0.023502350235023502, "atendimento_humano": 0.11071107110711072, "beneficios_consulta": 0.002000200020002, "plano_consulta": 0.006400640064006401, "marketplace_pedido": 0.009500950095009501, "cancelamento_linha": 0.04030403040304031, "fidelidade_resgate": 0.0036003600360036, "plano_troca": 0.0025002500250025004, "conta_segunda_via": 0.014301430143014302, "sem_correspondencia": 0.5674567456745675}, "confidence": 0.5043, "input_tokens": 297, "latency_ms": 188.9248200000111} +{"id": "g0090-plano_troca-indireto_multiplo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"vas_cancelamento": 0.0004999500049995, "plano_troca": 0.0514948505149485, "vas_consulta": 0.00039996000399960006, "negociacao_religacao": 9.999000099990002e-05, "conta_segunda_via": 9.999000099990002e-05, "plano_consulta": 0.0847915208479152, "desconto_retencao": 9.999000099990002e-05, "roaming_duvida": 9.999000099990002e-05, "plano_nova_linha": 0.8607139286071394, "internet_pacote_adicional": 9.999000099990002e-05, "recarga_saldo": 9.999000099990002e-05, "sem_correspondencia": 0.0014998500149985001}, "confidence": 0.7937, "input_tokens": 293, "latency_ms": 189.1984080000384} +{"id": "g0090-plano_troca-indireto_multiplo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 66, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0020002000200020006, "cancelamento_linha": 0.0021002100210021, "plano_consulta": 0.0020002000200020006, "negociacao_divida": 0.0020002000200020006, "plano_troca": 0.9503950395039505, "suporte_sem_sinal": 0.0020002000200020006, "conta_debito_automatico_digital": 0.0021002100210021, "conta_explicacao": 0.0022002200220022005, "bonus_nao_recebido": 0.0021002100210021, "parceiros_ofertas": 0.0020002000200020006, "negociacao_religacao": 0.0020002000200020006, "plano_nova_linha": 0.011601160116011602, "internet_problema_conexao": 0.011301130113011301, "atendimento_humano": 0.0020002000200020006, "seguranca_fraude": 0.0021002100210021, "sem_correspondencia": 0.0021002100210021}, "confidence": 0.8858, "input_tokens": 291, "latency_ms": 185.4582569999934} +{"id": "g0090-plano_troca-indireto_multiplo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"desconto_retencao": 0.007400000000000001, "marketplace_compra": 0.021400000000000002, "plano_troca": 0.020300000000000002, "fidelidade_pontos": 0.011600000000000001, "plano_consulta": 0.5738000000000001, "conta_explicacao": 0.030400000000000003, "bonus_nao_recebido": 0.011600000000000001, "parceiros_ofertas": 0.0022000000000000006, "plano_nova_linha": 0.018000000000000002, "reclamacao_atendimento": 0.26730000000000004, "recarga_realizar": 0.0028000000000000004, "sem_correspondencia": 0.03320000000000001}, "confidence": 0.4792, "input_tokens": 294, "latency_ms": 190.7738360000053} +{"id": "g0090-plano_troca-indireto_multiplo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"recarga_saldo": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "plano_troca": 0.999993000049, "suporte_chip_esim": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 226, "latency_ms": 152.2434310000449} +{"id": "g0090-plano_troca-indireto_multiplo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"atendimento_humano": 9.999850002249973e-07, "reclamacao_atendimento": 9.999850002249973e-07, "parceiros_ofertas": 9.999850002249973e-07, "cadastro_atualizacao": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "seguranca_fraude": 9.999850002249973e-07, "recarga_realizar": 0.9999850002249974, "plano_troca": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "conta_debito_automatico_digital": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 193.85754099999986} +{"id": "g0090-plano_troca-indireto_multiplo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 9.999970000090002e-07, "plano_troca": 0.9999970000090003, "plano_nova_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 136, "latency_ms": 113.183040000024} +{"id": "g0090-plano_troca-indireto_multiplo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"vas_contratacao": 0.18171817181718175, "plano_nova_linha": 0.23952395239523958, "plano_troca": 0.46324632463246335, "plano_consulta": 0.0010001000100010003, "atendimento_humano": 0.011501150115011504, "conta_debito_automatico_digital": 0.00030003000300030005, "cancelamento_linha": 0.06640664066406642, "parceiros_ofertas": 0.0006000600060006001, "desconto_retencao": 0.00030003000300030005, "fidelidade_resgate": 0.00030003000300030005, "conta_explicacao": 0.00040004000400040016, "roaming_pacote": 0.03250325032503251, "vas_consulta": 0.00030003000300030005, "beneficios_consulta": 0.00030003000300030005, "conta_vencimento": 0.00030003000300030005, "sem_correspondencia": 0.0013001300130013004}, "confidence": 0.4987, "input_tokens": 294, "latency_ms": 189.3362600000046} +{"id": "g0090-plano_troca-indireto_multiplo-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.998999001000999, "plano_troca": 9.999990000010002e-05, "desconto_retencao": 9.99999000001e-07, "sem_correspondencia": 0.0008999991000009001}, "confidence": 0.9942, "input_tokens": 144, "latency_ms": 112.05046200001334} +{"id": "g0090-plano_troca-indireto_multiplo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 9.999860001959977e-07, "suporte_chip_esim": 9.999860001959977e-07, "suporte_configuracao": 9.999860001959977e-07, "marketplace_pedido": 9.999860001959977e-07, "reclamacao_atendimento": 9.999860001959977e-07, "desconto_retencao": 9.999860001959977e-05, "plano_nova_linha": 9.999860001959977e-07, "plano_consulta": 9.999860001959977e-07, "vas_consulta": 9.999860001959977e-07, "conta_explicacao": 9.999860001959977e-07, "plano_troca": 0.9998860015959782, "portabilidade": 9.999860001959977e-07, "troca_numero": 9.999860001959977e-07, "roaming_duvida": 9.999860001959977e-07, "internet_problema_conexao": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9994, "input_tokens": 291, "latency_ms": 187.0831589999966} +{"id": "g0090-plano_troca-indireto_multiplo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_pontos": 0.0004, "plano_consulta": 0.0066, "negociacao_religacao": 0.019, "troca_numero": 0.0002, "portabilidade": 0.0074, "desconto_retencao": 0.0011, "plano_nova_linha": 0.9596, "sem_correspondencia": 0.0057}, "confidence": 0.8913, "input_tokens": 211, "latency_ms": 145.01789199999848} +{"id": "g0093-plano_nova_linha-erros_digitacao-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "plano_troca": 0.9999850002249974, "troca_numero": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "marketplace_pedido": 9.999850002249973e-07, "recarga_saldo": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "fidelidade_resgate": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 189.58484199998793} +{"id": "g0093-plano_nova_linha-erros_digitacao-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 1.0000890079217048e-06, "bonus_nao_recebido": 1.0000890079217048e-06, "conta_vencimento": 1.0000890079217048e-06, "plano_consulta": 1.0000890079217048e-06, "portabilidade": 1.0000890079217048e-06, "cadastro_atualizacao": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "plano_nova_linha": 0.9999889990209128, "vas_contratacao": 1.0000890079217048e-06, "conta_contestacao": 1.0000890079217048e-06, "plano_troca": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9996, "input_tokens": 278, "latency_ms": 179.44323599999734} +{"id": "g0093-plano_nova_linha-erros_digitacao-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.7005, "conta_vencimento": 0.0007, "plano_consulta": 0.0029, "roaming_duvida": 0.0002, "seguranca_perda_roubo": 0.0002, "plano_nova_linha": 0.295, "portabilidade": 0.0002, "sem_correspondencia": 0.0003}, "confidence": 0.6926, "input_tokens": 220, "latency_ms": 147.65386800002034} +{"id": "g0093-plano_nova_linha-erros_digitacao-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9999850002249978, "negociacao_divida": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "marketplace_pedido": 9.999850002249977e-07, "beneficios_consulta": 9.999850002249977e-07, "negociacao_religacao": 9.999850002249977e-07, "parceiros_ofertas": 9.999850002249977e-07, "desconto_retencao": 9.999850002249977e-07, "suporte_configuracao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "vas_consulta": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 186.3198730000022} +{"id": "g0093-plano_nova_linha-erros_digitacao-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_consulta": 1.0000980096049412e-06, "plano_nova_linha": 0.48924794629873725, "plano_troca": 0.5107500535052435, "sem_correspondencia": 1.0000980096049412e-06}, "confidence": 0.5, "input_tokens": 140, "latency_ms": 110.61425400004055} +{"id": "g0093-plano_nova_linha-erros_digitacao-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"reclamacao_atendimento": 9.999850002249975e-07, "parceiros_ofertas": 9.999850002249975e-07, "plano_consulta": 9.999850002249975e-07, "suporte_chip_esim": 9.999850002249975e-07, "plano_nova_linha": 0.9999850002249976, "troca_numero": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "plano_troca": 9.999850002249975e-07, "conta_pagamento_confirmacao": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "atendimento_humano": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 186.32464899997103} +{"id": "g0093-plano_nova_linha-erros_digitacao-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"suporte_chip_esim": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "plano_nova_linha": 0.9999890001209991, "negociacao_divida": 9.999890001209992e-07, "plano_troca": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 189.06831099997135} +{"id": "g0093-plano_nova_linha-erros_digitacao-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 9.999850002249977e-07, "plano_nova_linha": 0.9999850002249978, "suporte_chip_esim": 9.999850002249977e-07, "marketplace_compra": 9.999850002249977e-07, "fidelidade_pontos": 9.999850002249977e-07, "bonus_nao_recebido": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "fidelidade_resgate": 9.999850002249977e-07, "recarga_nao_creditada": 9.999850002249977e-07, "conta_debito_automatico_digital": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 188.47391499997457} +{"id": "g0093-plano_nova_linha-erros_digitacao-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.7125425085017003, "conta_contestacao": 0.00010002000400080016, "plano_consulta": 0.00020004000800160032, "plano_troca": 0.2851570314062813, "conta_vencimento": 0.0011002200440088019, "reclamacao_atendimento": 0.00010002000400080016, "atendimento_humano": 0.00010002000400080016, "sem_correspondencia": 0.0007001400280056011}, "confidence": 0.7031, "input_tokens": 217, "latency_ms": 145.15738099998998} +{"id": "g0093-plano_nova_linha-erros_digitacao-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "plano_nova_linha": 0.999993000049, "plano_consulta": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 152.26758400001472} +{"id": "g0093-plano_nova_linha-erros_digitacao-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 73, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.0001, "internet_consumo": 0.0053, "atendimento_humano": 0.0005, "plano_nova_linha": 0.8849, "plano_troca": 0.1087, "plano_consulta": 0.0001, "suporte_chip_esim": 0.0003, "sem_correspondencia": 0.0001}, "confidence": 0.8146, "input_tokens": 219, "latency_ms": 150.91914699996778} +{"id": "g0093-plano_nova_linha-erros_digitacao-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9610845282294199, "marketplace_compra": 1.000192036871079e-06, "conta_debito_automatico_digital": 1.000192036871079e-06, "seguranca_fraude": 0.00010001920368710792, "atendimento_humano": 1.000192036871079e-06, "plano_consulta": 1.000192036871079e-06, "suporte_chip_esim": 1.000192036871079e-06, "conta_explicacao": 1.000192036871079e-06, "negociacao_divida": 0.0003000576110613237, "internet_consumo": 1.000192036871079e-06, "plano_nova_linha": 0.038507393419536545, "sem_correspondencia": 1.000192036871079e-06}, "confidence": 0.9319, "input_tokens": 292, "latency_ms": 182.95961900003022} +{"id": "g0095-plano_nova_linha-emocional-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 9.999930000489998e-07, "conta_pagamento_confirmacao": 9.999930000489998e-07, "recarga_realizar": 9.999930000489998e-07, "bonus_nao_recebido": 9.999930000489998e-07, "plano_troca": 9.999930000489998e-07, "beneficios_consulta": 9.999930000489998e-07, "plano_nova_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 244, "latency_ms": 158.6865949999492} +{"id": "g0095-plano_nova_linha-emocional-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.999889968090746, "internet_consumo": 1.0002900841243957e-06, "conta_debito_automatico_digital": 1.0002900841243957e-06, "recarga_saldo": 1.0002900841243957e-06, "marketplace_compra": 1.0002900841243957e-06, "plano_troca": 0.00010002900841243958, "seguranca_perda_roubo": 1.0002900841243957e-06, "plano_consulta": 1.0002900841243957e-06, "fidelidade_resgate": 1.0002900841243957e-06, "cadastro_atualizacao": 1.0002900841243957e-06, "seguranca_fraude": 1.0002900841243957e-06, "sem_correspondencia": 1.0002900841243957e-06}, "confidence": 0.9984, "input_tokens": 305, "latency_ms": 193.2962879999991} +{"id": "g0095-plano_nova_linha-emocional-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 9.99989000120999e-07, "vas_consulta": 9.99989000120999e-07, "suporte_configuracao": 9.99989000120999e-07, "portabilidade": 9.99989000120999e-07, "bonus_nao_recebido": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "plano_troca": 9.99989000120999e-07, "plano_nova_linha": 0.9999890001209989, "internet_consumo": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 215.6268680000153} +{"id": "g0095-plano_nova_linha-emocional-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6209, "plano_consulta": 0.004, "plano_troca": 0.3741, "sem_correspondencia": 0.001}, "confidence": 0.5007, "input_tokens": 154, "latency_ms": 117.73677899998347} +{"id": "g0095-plano_nova_linha-emocional-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 131, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "recarga_realizar": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "plano_nova_linha": 0.9999850002249971, "roaming_cobranca": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 312, "latency_ms": 196.69865899999195} +{"id": "g0095-plano_nova_linha-emocional-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9602, "plano_troca": 0.0159, "plano_consulta": 0.0173, "sem_correspondencia": 0.0066}, "confidence": 0.8497, "input_tokens": 155, "latency_ms": 118.2501139999772} +{"id": "g0095-plano_nova_linha-emocional-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 1.0000990098019704e-06, "plano_troca": 0.007600752474494975, "plano_nova_linha": 0.992298237525515, "sem_correspondencia": 0.00010000990098019705}, "confidence": 0.9666, "input_tokens": 157, "latency_ms": 118.36817699997937} +{"id": "g0095-plano_nova_linha-emocional-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_divida": 0.00029997000299970003, "plano_consulta": 0.1855814418558144, "plano_troca": 0.006399360063993601, "cadastro_atualizacao": 0.0044995500449955, "plano_nova_linha": 0.7749225077492251, "recarga_saldo": 0.00029997000299970003, "desconto_retencao": 0.0011998800119988001, "sem_correspondencia": 0.026797320267973206}, "confidence": 0.6748, "input_tokens": 234, "latency_ms": 156.16585399999394} +{"id": "g0095-plano_nova_linha-emocional-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "plano_nova_linha": 0.999993000049, "suporte_sem_sinal": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 244, "latency_ms": 159.8189810000008} +{"id": "g0095-plano_nova_linha-emocional-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"cadastro_atualizacao": 0.0007002100630189056, "bonus_nao_recebido": 0.0007002100630189056, "negociacao_divida": 0.0007002100630189056, "plano_consulta": 0.00250075022506752, "plano_nova_linha": 0.9507852355706711, "suporte_chip_esim": 0.0007002100630189056, "conta_pagamento_confirmacao": 0.0007002100630189056, "roaming_duvida": 0.0007002100630189056, "reclamacao_atendimento": 0.0009002700810243072, "conta_contestacao": 0.0007002100630189056, "vas_cancelamento": 0.02260678203461038, "fidelidade_resgate": 0.0007002100630189056, "plano_troca": 0.010403120936280883, "marketplace_compra": 0.0008002400720216064, "conta_explicacao": 0.0009002700810243072, "sem_correspondencia": 0.005501650495148543}, "confidence": 0.8969, "input_tokens": 307, "latency_ms": 196.0110549999854} +{"id": "g0095-plano_nova_linha-emocional-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 1.0000870075696584e-06, "plano_troca": 1.0000870075696584e-06, "cancelamento_linha": 0.0004000348030278634, "conta_segunda_via": 1.0000870075696584e-06, "internet_problema_conexao": 1.0000870075696584e-06, "plano_consulta": 1.0000870075696584e-06, "plano_nova_linha": 0.9994869553651166, "conta_explicacao": 1.0000870075696584e-06, "portabilidade": 0.00010000870075696585, "beneficios_consulta": 1.0000870075696584e-06, "conta_contestacao": 1.0000870075696584e-06, "roaming_pacote": 1.0000870075696584e-06, "fidelidade_resgate": 1.0000870075696584e-06, "vas_consulta": 1.0000870075696584e-06, "conta_debito_automatico_digital": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9978, "input_tokens": 307, "latency_ms": 199.0365529999849} +{"id": "g0095-plano_nova_linha-emocional-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9820000000000001, "plano_troca": 0.016200000000000003, "plano_consulta": 0.0014000000000000002, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.9302, "input_tokens": 155, "latency_ms": 119.22049199995399} +{"id": "g0097-plano_nova_linha-indireto_multiplo-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 176, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "seguranca_perda_roubo": 9.99985000224997e-07, "cadastro_atualizacao": 9.99985000224997e-07, "plano_troca": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "plano_consulta": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "plano_nova_linha": 0.9999850002249969, "recarga_saldo": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "conta_debito_automatico_digital": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 319, "latency_ms": 205.79777199998261} +{"id": "g0097-plano_nova_linha-indireto_multiplo-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_cobranca": 0.15483096619323863, "negociacao_religacao": 0.0006001200240048009, "vas_consulta": 0.007101420284056812, "recarga_realizar": 0.00020004000800160032, "recarga_nao_creditada": 0.0008001600320064013, "plano_consulta": 0.001300260052010402, "plano_nova_linha": 0.005701140228045609, "suporte_chip_esim": 0.0008001600320064013, "suporte_configuracao": 0.7539507901580316, "conta_contestacao": 0.0018003600720144029, "seguranca_fraude": 0.038907781556311256, "plano_troca": 0.0003000600120024004, "marketplace_pedido": 0.0011002200440088019, "roaming_duvida": 0.03020604120824165, "conta_debito_automatico_digital": 0.0005001000200040008, "sem_correspondencia": 0.001900380076015203}, "confidence": 0.689, "input_tokens": 298, "latency_ms": 192.9432390000443} +{"id": "g0097-plano_nova_linha-indireto_multiplo-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_consulta", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 9.999850002249977e-07, "plano_nova_linha": 0.9999850002249978, "vas_contratacao": 9.999850002249977e-07, "suporte_chip_esim": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "atendimento_humano": 9.999850002249977e-07, "internet_consumo": 9.999850002249977e-07, "desconto_retencao": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "fidelidade_resgate": 9.999850002249977e-07, "conta_explicacao": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 310, "latency_ms": 229.24156400000584} +{"id": "g0097-plano_nova_linha-indireto_multiplo-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_consulta": 0.0006, "plano_nova_linha": 0.0131, "plano_troca": 0.9857, "sem_correspondencia": 0.0006}, "confidence": 0.9423, "input_tokens": 149, "latency_ms": 126.35669499996993} +{"id": "g0097-plano_nova_linha-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"marketplace_pedido": 0.00040004000400040005, "suporte_sem_sinal": 0.0013001300130013002, "vas_cancelamento": 0.0029002900290029, "portabilidade": 0.1611161116111611, "conta_explicacao": 0.0005000500050005, "conta_pagamento_confirmacao": 0.00020002000200020003, "plano_troca": 0.0348034803480348, "cancelamento_linha": 0.7807780778077807, "conta_vencimento": 0.00020002000200020003, "plano_consulta": 0.0046004600460046, "internet_consumo": 0.0019001900190019003, "sem_correspondencia": 0.0113011301130113}, "confidence": 0.707, "input_tokens": 290, "latency_ms": 205.71462399999518} +{"id": "g0097-plano_nova_linha-indireto_multiplo-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 9.99997000009e-07, "plano_troca": 9.99997000009e-07, "plano_nova_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 149, "latency_ms": 134.52755700001262} +{"id": "g0097-plano_nova_linha-indireto_multiplo-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0348034803480348, "plano_troca": 0.058405840584058406, "conta_contestacao": 0.0034003400340034003, "desconto_retencao": 0.012201220122012201, "fidelidade_resgate": 0.0042004200420042, "plano_nova_linha": 0.8356835683568357, "marketplace_pedido": 0.0026002600260026003, "sem_correspondencia": 0.048704870487048704}, "confidence": 0.6672, "input_tokens": 232, "latency_ms": 162.14782800000194} +{"id": "g0097-plano_nova_linha-indireto_multiplo-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 9.999930000490002e-07, "plano_nova_linha": 0.9999930000490003, "plano_consulta": 9.999930000490002e-07, "bonus_nao_recebido": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "marketplace_pedido": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 242, "latency_ms": 163.71278499997288} +{"id": "g0097-plano_nova_linha-indireto_multiplo-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"internet_consumo": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "plano_nova_linha": 0.9999850002249971, "conta_debito_automatico_digital": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 0.9998, "input_tokens": 302, "latency_ms": 192.61684999997897} +{"id": "g0097-plano_nova_linha-indireto_multiplo-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 103, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 9.999850002249977e-07, "plano_nova_linha": 0.9999850002249978, "vas_contratacao": 9.999850002249977e-07, "fidelidade_resgate": 9.999850002249977e-07, "recarga_saldo": 9.999850002249977e-07, "reclamacao_atendimento": 9.999850002249977e-07, "roaming_duvida": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "vas_consulta": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "suporte_chip_esim": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "recarga_nao_creditada": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 302, "latency_ms": 192.49461900000142} +{"id": "g0097-plano_nova_linha-indireto_multiplo-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"conta_explicacao": 0.0006998600279944011, "internet_consumo": 0.00029994001199760045, "troca_numero": 0.0007998400319936014, "plano_consulta": 0.0028994201159768043, "vas_consulta": 0.0005998800239952009, "portabilidade": 0.0007998400319936014, "recarga_saldo": 0.0003999200159968007, "roaming_duvida": 9.998000399920017e-05, "atendimento_humano": 9.998000399920017e-05, "plano_troca": 9.998000399920017e-05, "beneficios_consulta": 0.0003999200159968007, "bonus_nao_recebido": 0.9568086382723455, "marketplace_compra": 9.998000399920017e-05, "plano_nova_linha": 0.03559288142371526, "negociacao_religacao": 9.998000399920017e-05, "sem_correspondencia": 0.00019996000799840034}, "confidence": 0.9234, "input_tokens": 299, "latency_ms": 191.0022189999836} +{"id": "g0097-plano_nova_linha-indireto_multiplo-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "plano_nova_linha": 0.9999890001209993, "seguranca_perda_roubo": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "reclamacao_atendimento": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "marketplace_pedido": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "recarga_saldo": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 191.33687200002214} +{"id": "g0098-internet_pacote_adicional-curto_neutro-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.024700000000000003, "seguranca_perda_roubo": 0.0008000000000000001, "parceiros_ofertas": 0.006000000000000001, "vas_cancelamento": 0.0008000000000000001, "roaming_duvida": 0.0008000000000000001, "bonus_nao_recebido": 0.0008000000000000001, "conta_explicacao": 0.0008000000000000001, "internet_pacote_adicional": 0.5206000000000001, "fidelidade_resgate": 0.0008000000000000001, "beneficios_consulta": 0.0008000000000000001, "internet_consumo": 0.08910000000000001, "negociacao_divida": 0.0008000000000000001, "internet_problema_conexao": 0.34830000000000005, "roaming_pacote": 0.0008000000000000001, "cancelamento_linha": 0.0008000000000000001, "sem_correspondencia": 0.0033000000000000004}, "confidence": 0.5959, "input_tokens": 286, "latency_ms": 183.99054299999307} +{"id": "g0098-internet_pacote_adicional-curto_neutro-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.0048, "internet_pacote_adicional": 0.2917, "suporte_chip_esim": 0.0016, "conta_contestacao": 0.002, "suporte_configuracao": 0.5053, "bonus_nao_recebido": 0.0009, "fidelidade_resgate": 0.0007, "vas_cancelamento": 0.0017, "internet_problema_conexao": 0.0968, "desconto_retencao": 0.0005, "marketplace_compra": 0.003, "negociacao_divida": 0.0005, "internet_consumo": 0.0608, "seguranca_fraude": 0.0188, "plano_troca": 0.0036, "sem_correspondencia": 0.0073}, "confidence": 0.5214, "input_tokens": 285, "latency_ms": 185.48490699998865} +{"id": "g0098-internet_pacote_adicional-curto_neutro-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.055894410558944105, "internet_pacote_adicional": 0.12248775122487751, "bonus_nao_recebido": 0.001999800019998, "sem_correspondencia": 0.8196180381961804}, "confidence": 0.5717, "input_tokens": 133, "latency_ms": 107.67130400000724} +{"id": "g0098-internet_pacote_adicional-curto_neutro-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.0015998400159984002, "fidelidade_pontos": 0.0004999500049995, "conta_explicacao": 0.0013998600139986002, "portabilidade": 0.0017998200179982, "vas_cancelamento": 0.00019998000199980003, "bonus_nao_recebido": 0.00029997000299970003, "vas_consulta": 0.024997500249975005, "roaming_pacote": 0.00019998000199980003, "internet_consumo": 0.013898610138986101, "internet_pacote_adicional": 0.9526047395260474, "internet_problema_conexao": 0.0018998100189981002, "sem_correspondencia": 0.0005999400059994001}, "confidence": 0.8978, "input_tokens": 271, "latency_ms": 181.0014359999741} +{"id": "g0098-internet_pacote_adicional-curto_neutro-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.0009, "internet_problema_conexao": 0.0066, "internet_consumo": 0.0443, "conta_segunda_via": 0.0002, "roaming_pacote": 0.0002, "bonus_nao_recebido": 0.0002, "internet_pacote_adicional": 0.947, "sem_correspondencia": 0.0006}, "confidence": 0.8854, "input_tokens": 220, "latency_ms": 147.60788800003866} +{"id": "g0098-internet_pacote_adicional-curto_neutro-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.07571514302860571, "roaming_duvida": 0.007401480296059211, "vas_cancelamento": 0.031106221244248843, "roaming_pacote": 0.012802560512102419, "recarga_saldo": 0.010302060412082415, "internet_consumo": 0.29925985197039406, "conta_vencimento": 0.02680536107221444, "suporte_chip_esim": 0.016503300660132024, "bonus_nao_recebido": 0.014502900580116022, "plano_consulta": 0.03730746149229845, "internet_pacote_adicional": 0.43928785757151423, "sem_correspondencia": 0.029005801160232044}, "confidence": 0.3493, "input_tokens": 273, "latency_ms": 175.62401999998656} +{"id": "g0098-internet_pacote_adicional-curto_neutro-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_pacote_adicional": 0.12298770122987701, "roaming_pacote": 9.999000099990002e-05, "roaming_cobranca": 9.999000099990002e-05, "suporte_sem_sinal": 9.999000099990002e-05, "bonus_nao_recebido": 0.00019998000199980003, "internet_problema_conexao": 0.5512448755124488, "internet_consumo": 0.32456754324567544, "sem_correspondencia": 0.0006999300069993001}, "confidence": 0.5383, "input_tokens": 210, "latency_ms": 150.5998509999813} +{"id": "g0098-internet_pacote_adicional-curto_neutro-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "negociacao_divida": 9.99985000224997e-07, "seguranca_fraude": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "internet_consumo": 9.99985000224997e-07, "internet_problema_conexao": 9.99985000224997e-07, "portabilidade": 9.99985000224997e-07, "internet_pacote_adicional": 0.9999850002249969, "suporte_configuracao": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 286, "latency_ms": 208.55238499996176} +{"id": "g0098-internet_pacote_adicional-curto_neutro-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.0643, "roaming_pacote": 0.0164, "internet_pacote_adicional": 0.6804, "sem_correspondencia": 0.2389}, "confidence": 0.3884, "input_tokens": 132, "latency_ms": 115.54165799998373} +{"id": "g0098-internet_pacote_adicional-curto_neutro-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.012200000000000003, "internet_consumo": 0.29560000000000003, "vas_cancelamento": 0.006600000000000001, "recarga_nao_creditada": 0.010600000000000002, "reclamacao_atendimento": 0.021700000000000004, "plano_consulta": 0.006600000000000001, "roaming_duvida": 0.006600000000000001, "internet_pacote_adicional": 0.5879000000000001, "roaming_pacote": 0.006600000000000001, "internet_problema_conexao": 0.020600000000000004, "bonus_nao_recebido": 0.006500000000000001, "sem_correspondencia": 0.018500000000000003}, "confidence": 0.5265, "input_tokens": 277, "latency_ms": 221.0171090000017} +{"id": "g0098-internet_pacote_adicional-curto_neutro-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.00010002950870506799, "negociacao_divida": 0.00010002950870506799, "internet_consumo": 0.0008002360696405439, "troca_numero": 0.02430717061533152, "cancelamento_linha": 1.00029508705068e-06, "internet_pacote_adicional": 0.00040011803482027197, "recarga_saldo": 1.00029508705068e-06, "bonus_nao_recebido": 0.00040011803482027197, "beneficios_consulta": 1.00029508705068e-06, "negociacao_religacao": 0.0006001770522304078, "marketplace_compra": 0.9710864705088, "roaming_pacote": 1.00029508705068e-06, "plano_troca": 1.00029508705068e-06, "parceiros_ofertas": 0.00040011803482027197, "internet_problema_conexao": 0.0010002950870506798, "sem_correspondencia": 0.0008002360696405439}, "confidence": 0.9438, "input_tokens": 280, "latency_ms": 190.55254500000274} +{"id": "g0098-internet_pacote_adicional-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_consumo": 0.026997300269973004, "conta_contestacao": 0.0033996600339966003, "beneficios_consulta": 0.0045995400459954, "bonus_nao_recebido": 0.011398860113988602, "vas_contratacao": 0.5124487551244875, "recarga_saldo": 0.0017998200179982, "roaming_pacote": 0.019198080191980802, "conta_vencimento": 0.0013998600139986002, "internet_problema_conexao": 0.0094990500949905, "cadastro_atualizacao": 0.0013998600139986002, "marketplace_compra": 0.39066093390660933, "sem_correspondencia": 0.017198280171982803}, "confidence": 0.5485, "input_tokens": 273, "latency_ms": 186.24794400000155} +{"id": "g0102-internet_pacote_adicional-emocional-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.002900580116023204, "internet_pacote_adicional": 0.5704140828165633, "conta_debito_automatico_digital": 0.0005001000200040007, "internet_consumo": 0.2961592318463692, "bonus_nao_recebido": 0.004800960192038407, "roaming_cobranca": 0.0006001200240048009, "conta_contestacao": 0.0006001200240048009, "parceiros_ofertas": 0.0009001800360072013, "seguranca_perda_roubo": 0.0016003200640128023, "internet_problema_conexao": 0.11772354470894177, "roaming_pacote": 0.0009001800360072013, "sem_correspondencia": 0.002900580116023204}, "confidence": 0.586, "input_tokens": 293, "latency_ms": 188.1240100000241} +{"id": "g0102-internet_pacote_adicional-emocional-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.0008000800080008002, "fidelidade_resgate": 0.010901090109010901, "vas_consulta": 0.06320632063206322, "roaming_pacote": 0.0009000900090009002, "conta_vencimento": 0.0008000800080008002, "negociacao_divida": 0.0008000800080008002, "conta_segunda_via": 0.0009000900090009002, "internet_problema_conexao": 0.15431543154315433, "bonus_nao_recebido": 0.0011001100110011003, "recarga_saldo": 0.0010001000100010003, "internet_consumo": 0.5751575157515751, "vas_contratacao": 0.0011001100110011003, "internet_pacote_adicional": 0.18631863186318634, "cadastro_atualizacao": 0.0008000800080008002, "conta_debito_automatico_digital": 0.0008000800080008002, "sem_correspondencia": 0.0011001100110011003}, "confidence": 0.5621, "input_tokens": 300, "latency_ms": 188.99398999997175} +{"id": "g0102-internet_pacote_adicional-emocional-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.22637736226377356, "vas_cancelamento": 0.0006999300069992999, "roaming_pacote": 0.0021997800219978, "internet_pacote_adicional": 0.31636836316368355, "bonus_nao_recebido": 0.012798720127987199, "internet_problema_conexao": 0.41165883411658827, "beneficios_consulta": 0.019198080191980795, "sem_correspondencia": 0.010698930106989298}, "confidence": 0.3922, "input_tokens": 222, "latency_ms": 152.33787699997947} +{"id": "g0102-internet_pacote_adicional-emocional-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"roaming_pacote": 0.006100610061006101, "plano_nova_linha": 0.029102910291029103, "portabilidade": 0.014601460146014602, "conta_explicacao": 0.037803780378037805, "negociacao_religacao": 0.0098009800980098, "roaming_cobranca": 0.0324032403240324, "internet_consumo": 0.1404140414041404, "cadastro_atualizacao": 0.0393039303930393, "marketplace_pedido": 0.45954595459545955, "conta_debito_automatico_digital": 0.0196019601960196, "internet_pacote_adicional": 0.1215121512151215, "seguranca_perda_roubo": 0.0046004600460046, "parceiros_ofertas": 0.025602560256025603, "bonus_nao_recebido": 0.007600760076007601, "internet_problema_conexao": 0.045004500450045004, "sem_correspondencia": 0.0070007000700070005}, "confidence": 0.3149, "input_tokens": 303, "latency_ms": 193.5258929999577} +{"id": "g0102-internet_pacote_adicional-emocional-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6424357564243576, "internet_consumo": 0.10078992100789921, "vas_consulta": 0.019798020197980205, "bonus_nao_recebido": 0.035396460353964605, "plano_nova_linha": 0.0342965703429657, "internet_problema_conexao": 0.04439556044395561, "roaming_pacote": 0.028497150284971504, "sem_correspondencia": 0.0943905609439056}, "confidence": 0.3799, "input_tokens": 218, "latency_ms": 143.85711799997125} +{"id": "g0102-internet_pacote_adicional-emocional-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 105, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.06710671067106712, "internet_pacote_adicional": 0.6632663266326633, "troca_numero": 0.00020002000200020003, "roaming_pacote": 0.0011001100110011003, "conta_explicacao": 0.0012001200120012, "bonus_nao_recebido": 0.005000500050005001, "internet_problema_conexao": 0.26162616261626165, "sem_correspondencia": 0.0005000500050005}, "confidence": 0.5899, "input_tokens": 218, "latency_ms": 146.04566600002045} +{"id": "g0102-internet_pacote_adicional-emocional-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.0030996900309969004, "bonus_nao_recebido": 0.011098890110988902, "internet_problema_conexao": 0.25947405259474055, "desconto_retencao": 0.009599040095990401, "roaming_pacote": 0.0028997100289971, "internet_consumo": 0.08779122087791222, "internet_pacote_adicional": 0.5991400859914008, "sem_correspondencia": 0.026897310268973105}, "confidence": 0.4724, "input_tokens": 224, "latency_ms": 147.39474399999608} +{"id": "g0102-internet_pacote_adicional-emocional-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.0046, "troca_numero": 0.0046, "internet_pacote_adicional": 0.6441, "bonus_nao_recebido": 0.0048, "internet_problema_conexao": 0.1508, "internet_consumo": 0.1506, "roaming_pacote": 0.0061, "sem_correspondencia": 0.0344}, "confidence": 0.4827, "input_tokens": 217, "latency_ms": 146.03616800002328} +{"id": "g0102-internet_pacote_adicional-emocional-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0024000000000000002, "internet_pacote_adicional": 0.9438000000000001, "bonus_nao_recebido": 0.050800000000000005, "sem_correspondencia": 0.0030000000000000005}, "confidence": 0.8283, "input_tokens": 147, "latency_ms": 114.29015499999196} +{"id": "g0102-internet_pacote_adicional-emocional-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"internet_problema_conexao": 0.2722, "troca_numero": 0.0018, "bonus_nao_recebido": 0.0009, "desconto_retencao": 0.0009, "internet_pacote_adicional": 0.2423, "roaming_cobranca": 0.0014, "marketplace_pedido": 0.4485, "roaming_pacote": 0.0006, "parceiros_ofertas": 0.001, "suporte_configuracao": 0.0006, "internet_consumo": 0.0273, "sem_correspondencia": 0.0025}, "confidence": 0.5093, "input_tokens": 291, "latency_ms": 187.16302900003257} +{"id": "g0102-internet_pacote_adicional-emocional-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_pacote_adicional": 0.032096790320967905, "internet_problema_conexao": 0.5535446455354466, "marketplace_pedido": 0.003599640035996401, "bonus_nao_recebido": 0.0002999700029997001, "fidelidade_resgate": 9.999000099990004e-05, "suporte_sem_sinal": 9.999000099990004e-05, "seguranca_perda_roubo": 9.999000099990004e-05, "cancelamento_linha": 0.0002999700029997001, "roaming_pacote": 9.999000099990004e-05, "internet_consumo": 0.40295970402959713, "atendimento_humano": 9.999000099990004e-05, "conta_debito_automatico_digital": 9.999000099990004e-05, "conta_vencimento": 9.999000099990004e-05, "conta_contestacao": 0.0004999500049995001, "reclamacao_atendimento": 0.005099490050994902, "sem_correspondencia": 0.0008999100089991003}, "confidence": 0.6855, "input_tokens": 298, "latency_ms": 190.00699099996154} +{"id": "g0102-internet_pacote_adicional-emocional-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0004000000000000001, "bonus_nao_recebido": 0.0009000000000000001, "internet_pacote_adicional": 0.9932000000000001, "sem_correspondencia": 0.0055000000000000005}, "confidence": 0.9678, "input_tokens": 145, "latency_ms": 111.13709599999311} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0141, "internet_pacote_adicional": 0.0446, "bonus_nao_recebido": 0.0224, "sem_correspondencia": 0.9189}, "confidence": 0.7392, "input_tokens": 142, "latency_ms": 113.00522799996315} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"internet_consumo": 0.14737052589482105, "internet_problema_conexao": 0.06898620275944811, "internet_pacote_adicional": 0.08568286342731454, "atendimento_humano": 0.07148570285942811, "conta_contestacao": 0.04129174165166967, "roaming_pacote": 0.0023995200959808036, "cadastro_atualizacao": 0.28644271145770844, "negociacao_divida": 0.03399320135972806, "plano_consulta": 0.039192161567686463, "seguranca_perda_roubo": 0.028394321135772848, "bonus_nao_recebido": 0.011197760447910418, "sem_correspondencia": 0.18356328734253152}, "confidence": 0.1653, "input_tokens": 284, "latency_ms": 181.12795600001164} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0002, "internet_pacote_adicional": 0.9945, "bonus_nao_recebido": 0.0041, "sem_correspondencia": 0.0012}, "confidence": 0.9728, "input_tokens": 141, "latency_ms": 111.92575100000113} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"bonus_nao_recebido": 0.0040995900409958996, "fidelidade_resgate": 0.0090990900909909, "internet_problema_conexao": 0.0460953904609539, "internet_consumo": 0.04479552044795519, "roaming_pacote": 0.39456054394560536, "internet_pacote_adicional": 0.3434656534346565, "cadastro_atualizacao": 0.15278472152784717, "sem_correspondencia": 0.0050994900509949}, "confidence": 0.3296, "input_tokens": 236, "latency_ms": 155.31067300003087} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.1034896510348965, "internet_pacote_adicional": 0.3347665233476652, "roaming_pacote": 0.031296870312968704, "sem_correspondencia": 0.5304469553044695}, "confidence": 0.2457, "input_tokens": 136, "latency_ms": 108.76840499997797} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos", "fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.1008, "reclamacao_atendimento": 0.0506, "cancelamento_linha": 0.0046, "vas_cancelamento": 0.0121, "roaming_pacote": 0.001, "vas_contratacao": 0.0033, "internet_pacote_adicional": 0.0094, "internet_problema_conexao": 0.0912, "recarga_realizar": 0.0027, "recarga_saldo": 0.0032, "bonus_nao_recebido": 0.6428, "sem_correspondencia": 0.0783}, "confidence": 0.4905, "input_tokens": 285, "latency_ms": 182.24776900001416} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9969003099690031, "roaming_pacote": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "plano_troca": 9.999000099990002e-05, "bonus_nao_recebido": 0.00019998000199980003, "internet_consumo": 0.0008999100089991, "internet_problema_conexao": 0.000999900009999, "sem_correspondencia": 0.0006999300069993001}, "confidence": 0.9881, "input_tokens": 218, "latency_ms": 146.3596219999772} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.1137, "bonus_nao_recebido": 0.0243, "internet_pacote_adicional": 0.0445, "troca_numero": 0.1247, "roaming_pacote": 0.0058, "internet_consumo": 0.2226, "cancelamento_linha": 0.0176, "sem_correspondencia": 0.4468}, "confidence": 0.2638, "input_tokens": 208, "latency_ms": 138.80108000000746} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9626933812579821, "bonus_nao_recebido": 1.0000970094099127e-06, "portabilidade": 1.0000970094099127e-06, "atendimento_humano": 0.00010000970094099128, "internet_pacote_adicional": 0.0003000291028229738, "roaming_pacote": 1.0000970094099127e-06, "internet_consumo": 0.036603550544402806, "sem_correspondencia": 0.0003000291028229738}, "confidence": 0.921, "input_tokens": 206, "latency_ms": 141.05857999999216} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.0013, "internet_pacote_adicional": 0.9935, "roaming_pacote": 0.0029, "sem_correspondencia": 0.0023}, "confidence": 0.9666, "input_tokens": 142, "latency_ms": 110.93378100002838} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.0002, "roaming_pacote": 0.0002, "bonus_nao_recebido": 0.0001, "internet_consumo": 0.0021, "internet_problema_conexao": 0.0015, "internet_pacote_adicional": 0.9951, "seguranca_perda_roubo": 0.0001, "sem_correspondencia": 0.0007}, "confidence": 0.9819, "input_tokens": 226, "latency_ms": 151.78514899997708} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6813681368136814, "bonus_nao_recebido": 0.012201220122012201, "roaming_pacote": 0.0063006300630063005, "sem_correspondencia": 0.3001300130013001}, "confidence": 0.4888, "input_tokens": 138, "latency_ms": 108.15555399994992} +{"id": "g0105-internet_consumo-curto_neutro-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"vas_consulta": 0.0054005400540054005, "vas_contratacao": 0.0012001200120012, "recarga_saldo": 0.0008000800080008001, "internet_problema_conexao": 0.09800980098009801, "suporte_sem_sinal": 0.00010001000100010001, "atendimento_humano": 0.00010001000100010001, "conta_contestacao": 0.0003000300030003, "plano_consulta": 0.04830483048304831, "internet_pacote_adicional": 0.010301030103010301, "parceiros_ofertas": 0.00010001000100010001, "conta_segunda_via": 0.00010001000100010001, "fidelidade_resgate": 0.00010001000100010001, "internet_consumo": 0.8342834283428343, "conta_vencimento": 0.00010001000100010001, "negociacao_divida": 0.00010001000100010001, "sem_correspondencia": 0.0007000700070007}, "confidence": 0.7731, "input_tokens": 287, "latency_ms": 189.00606199997583} +{"id": "g0105-internet_consumo-curto_neutro-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"beneficios_consulta": 1.0000940088368307e-06, "plano_nova_linha": 1.0000940088368307e-06, "plano_troca": 1.0000940088368307e-06, "negociacao_divida": 1.0000940088368307e-06, "internet_consumo": 0.9939934353829262, "plano_consulta": 0.00020001880176736617, "seguranca_perda_roubo": 0.00010000940088368309, "internet_pacote_adicional": 0.00040003760353473234, "cancelamento_linha": 0.0005000470044184154, "internet_problema_conexao": 0.0008000752070694647, "reclamacao_atendimento": 1.0000940088368307e-06, "roaming_pacote": 1.0000940088368307e-06, "marketplace_compra": 0.00010000940088368309, "recarga_saldo": 0.00130012221148788, "vas_consulta": 0.00010000940088368309, "sem_correspondencia": 0.0025002350220920773}, "confidence": 0.9828, "input_tokens": 284, "latency_ms": 181.07145800001945} +{"id": "g0105-internet_consumo-curto_neutro-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.0240975902409759, "atendimento_humano": 0.013698630136986302, "internet_pacote_adicional": 0.046995300469953004, "seguranca_fraude": 0.010298970102989701, "plano_consulta": 0.36136386361363865, "internet_problema_conexao": 0.36236376362363765, "internet_consumo": 0.172982701729827, "sem_correspondencia": 0.0081991800819918}, "confidence": 0.3181, "input_tokens": 210, "latency_ms": 143.01088100000925} +{"id": "g0105-internet_consumo-curto_neutro-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 9.99997000009e-07, "recarga_saldo": 9.99997000009e-07, "internet_consumo": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 127, "latency_ms": 141.34347100002742} +{"id": "g0105-internet_consumo-curto_neutro-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0042004200420042, "plano_consulta": 0.003300330033003301, "internet_consumo": 0.9881988198819883, "sem_correspondencia": 0.004300430043004301}, "confidence": 0.9443, "input_tokens": 131, "latency_ms": 140.78152499996577} +{"id": "g0105-internet_consumo-curto_neutro-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0005000000000000001, "internet_consumo": 0.9991000000000001, "recarga_saldo": 0.00010000000000000002, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9943, "input_tokens": 129, "latency_ms": 114.12881899997274} +{"id": "g0105-internet_consumo-curto_neutro-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 1.000196038423531e-06, "atendimento_humano": 1.000196038423531e-06, "internet_problema_conexao": 0.8558677500790156, "plano_nova_linha": 0.00010001960384235312, "seguranca_fraude": 0.00010001960384235312, "reclamacao_atendimento": 1.000196038423531e-06, "internet_consumo": 0.10502058403447076, "recarga_saldo": 0.0003000588115270593, "internet_pacote_adicional": 0.034206704514084765, "suporte_chip_esim": 1.000196038423531e-06, "plano_consulta": 0.0006001176230541186, "seguranca_perda_roubo": 0.0006001176230541186, "fidelidade_pontos": 0.00010001960384235312, "marketplace_pedido": 0.00020003920768470624, "conta_explicacao": 0.002400470492216474, "sem_correspondencia": 0.0005000980192117656}, "confidence": 0.8119, "input_tokens": 285, "latency_ms": 185.3039929999909} +{"id": "g0105-internet_consumo-curto_neutro-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0022997700229977, "internet_consumo": 0.986001399860014, "internet_pacote_adicional": 0.0011998800119988001, "internet_problema_conexao": 0.0044995500449955, "plano_consulta": 0.0015998400159984002, "suporte_configuracao": 0.0006999300069993001, "plano_nova_linha": 0.0006999300069993001, "sem_correspondencia": 0.0029997000299970002}, "confidence": 0.953, "input_tokens": 210, "latency_ms": 141.88444699999536} +{"id": "g0105-internet_consumo-curto_neutro-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.0019000000000000004, "atendimento_humano": 0.00010000000000000003, "troca_numero": 0.00010000000000000003, "internet_consumo": 0.8703000000000002, "recarga_saldo": 0.00010000000000000003, "beneficios_consulta": 0.00010000000000000003, "plano_consulta": 0.00010000000000000003, "parceiros_ofertas": 0.00010000000000000003, "internet_problema_conexao": 0.12120000000000003, "seguranca_fraude": 0.00010000000000000003, "reclamacao_atendimento": 0.0005000000000000001, "sem_correspondencia": 0.005400000000000001}, "confidence": 0.8283, "input_tokens": 280, "latency_ms": 178.898447999984} +{"id": "g0105-internet_consumo-curto_neutro-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 9.998000399920017e-05, "plano_consulta": 0.001799640071985603, "portabilidade": 0.00019996000799840034, "conta_contestacao": 0.00019996000799840034, "conta_vencimento": 0.0018996200759848032, "vas_consulta": 0.001299740051989602, "marketplace_pedido": 0.00029994001199760045, "conta_segunda_via": 9.998000399920017e-05, "roaming_pacote": 9.998000399920017e-05, "negociacao_religacao": 9.998000399920017e-05, "internet_pacote_adicional": 0.0011997600479904018, "recarga_saldo": 0.0004999000199960008, "troca_numero": 9.998000399920017e-05, "internet_consumo": 0.970505898820236, "internet_problema_conexao": 0.021295740851829635, "sem_correspondencia": 0.00029994001199760045}, "confidence": 0.9401, "input_tokens": 283, "latency_ms": 184.21352600000773} +{"id": "g0105-internet_consumo-curto_neutro-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"conta_pagamento_confirmacao": 0.0014, "internet_pacote_adicional": 0.0013, "plano_consulta": 0.677, "internet_problema_conexao": 0.0102, "recarga_saldo": 0.2146, "internet_consumo": 0.0579, "roaming_cobranca": 0.0083, "sem_correspondencia": 0.0293}, "confidence": 0.535, "input_tokens": 211, "latency_ms": 179.2655230000264} +{"id": "g0105-internet_consumo-curto_neutro-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0004000368033859115, "recarga_saldo": 1.0000920084647786e-06, "troca_numero": 1.0000920084647786e-06, "parceiros_ofertas": 1.0000920084647786e-06, "internet_consumo": 0.9993919440588532, "internet_problema_conexao": 0.00010000920084647787, "beneficios_consulta": 1.0000920084647786e-06, "seguranca_fraude": 1.0000920084647786e-06, "conta_vencimento": 1.0000920084647786e-06, "conta_debito_automatico_digital": 1.0000920084647786e-06, "internet_pacote_adicional": 1.0000920084647786e-06, "sem_correspondencia": 0.00010000920084647787}, "confidence": 0.9974, "input_tokens": 284, "latency_ms": 182.65992000004871} +{"id": "g0106-internet_consumo-informal_abreviado-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"negociacao_religacao": 9.997000899730082e-05, "recarga_saldo": 0.0003998800359892033, "plano_nova_linha": 9.997000899730082e-05, "roaming_cobranca": 9.997000899730082e-05, "conta_contestacao": 9.997000899730082e-05, "troca_numero": 9.997000899730082e-05, "internet_consumo": 0.998000599820054, "marketplace_compra": 9.997000899730082e-05, "suporte_sem_sinal": 9.997000899730082e-05, "internet_pacote_adicional": 9.997000899730082e-05, "internet_problema_conexao": 9.997000899730082e-05, "suporte_configuracao": 9.997000899730082e-05, "conta_explicacao": 0.00019994001799460164, "plano_consulta": 9.997000899730082e-05, "conta_vencimento": 9.997000899730082e-05, "sem_correspondencia": 0.00019994001799460164}, "confidence": 0.9939, "input_tokens": 282, "latency_ms": 187.013635000028} +{"id": "g0106-internet_consumo-informal_abreviado-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.559, "recarga_saldo": 0.0073, "internet_consumo": 0.3763, "sem_correspondencia": 0.0574}, "confidence": 0.3558, "input_tokens": 131, "latency_ms": 108.84040100000902} +{"id": "g0106-internet_consumo-informal_abreviado-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.0024002400240024, "conta_vencimento": 0.004400440044004401, "marketplace_pedido": 0.006600660066006601, "negociacao_religacao": 0.0008000800080008001, "internet_problema_conexao": 0.008000800080008, "plano_consulta": 0.00040004000400040005, "conta_debito_automatico_digital": 0.00020002000200020003, "recarga_saldo": 0.0056005600560056, "internet_consumo": 0.9643964396439645, "parceiros_ofertas": 0.00020002000200020003, "internet_pacote_adicional": 0.0011001100110011003, "sem_correspondencia": 0.005900590059005901}, "confidence": 0.9097, "input_tokens": 282, "latency_ms": 192.52478499998915} +{"id": "g0106-internet_consumo-informal_abreviado-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.0054, "internet_problema_conexao": 0.0025, "plano_consulta": 0.0012, "internet_pacote_adicional": 0.0005, "internet_consumo": 0.9845, "conta_vencimento": 0.0003, "recarga_saldo": 0.0029, "sem_correspondencia": 0.0027}, "confidence": 0.9491, "input_tokens": 207, "latency_ms": 142.80256699998972} +{"id": "g0106-internet_consumo-informal_abreviado-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.6487, "bonus_nao_recebido": 0.0005, "internet_pacote_adicional": 0.0072, "suporte_sem_sinal": 0.0114, "plano_nova_linha": 0.011, "internet_problema_conexao": 0.1287, "fidelidade_pontos": 0.0015, "roaming_pacote": 0.0007, "recarga_saldo": 0.0005, "plano_consulta": 0.0006, "internet_consumo": 0.0099, "sem_correspondencia": 0.1793}, "confidence": 0.5728, "input_tokens": 282, "latency_ms": 181.64976399998523} +{"id": "g0106-internet_consumo-informal_abreviado-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"atendimento_humano": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "internet_consumo": 0.9999850002249971, "seguranca_perda_roubo": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 189.6553240000003} +{"id": "g0106-internet_consumo-informal_abreviado-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 9.99997000009e-07, "recarga_saldo": 9.99997000009e-07, "internet_consumo": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9998, "input_tokens": 137, "latency_ms": 107.01132400004099} +{"id": "g0106-internet_consumo-informal_abreviado-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.0007000651060548631, "negociacao_religacao": 1.0000930086498043e-06, "parceiros_ofertas": 1.0000930086498043e-06, "seguranca_fraude": 1.0000930086498043e-06, "suporte_chip_esim": 1.0000930086498043e-06, "plano_consulta": 1.0000930086498043e-06, "internet_problema_conexao": 0.0004000372034599218, "internet_consumo": 0.9750906834335593, "plano_nova_linha": 1.0000930086498043e-06, "recarga_saldo": 0.023602195004135386, "negociacao_divida": 1.0000930086498043e-06, "sem_correspondencia": 0.0002000186017299609}, "confidence": 0.9502, "input_tokens": 279, "latency_ms": 183.88532399995938} +{"id": "g0106-internet_consumo-informal_abreviado-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.08829117088291172, "internet_consumo": 0.7256274372562744, "plano_consulta": 0.049295070492950704, "sem_correspondencia": 0.13678632136786323}, "confidence": 0.3743, "input_tokens": 130, "latency_ms": 104.21042299998362} +{"id": "g0106-internet_consumo-informal_abreviado-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.00010000000000000002, "internet_pacote_adicional": 0.0019000000000000002, "beneficios_consulta": 0.00010000000000000002, "recarga_saldo": 0.00030000000000000003, "internet_consumo": 0.17200000000000001, "roaming_cobranca": 0.0007000000000000001, "vas_cancelamento": 0.0004000000000000001, "internet_problema_conexao": 0.7974000000000001, "plano_nova_linha": 0.00010000000000000002, "suporte_configuracao": 0.00010000000000000002, "plano_consulta": 0.00030000000000000003, "seguranca_perda_roubo": 0.00010000000000000002, "conta_vencimento": 0.00010000000000000002, "vas_consulta": 0.00020000000000000004, "recarga_nao_creditada": 0.00010000000000000002, "sem_correspondencia": 0.026100000000000005}, "confidence": 0.7794, "input_tokens": 291, "latency_ms": 186.6199789999996} +{"id": "g0106-internet_consumo-informal_abreviado-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0923, "recarga_saldo": 0.0038, "internet_consumo": 0.9012, "sem_correspondencia": 0.0027}, "confidence": 0.747, "input_tokens": 137, "latency_ms": 107.4212720000105} +{"id": "g0106-internet_consumo-informal_abreviado-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9999970000090003, "plano_consulta": 9.999970000090002e-07, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9997, "input_tokens": 128, "latency_ms": 101.95240000001604} +{"id": "g0108-internet_consumo-regionalismo-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9988998899889989, "plano_consulta": 0.00010001000100010001, "recarga_saldo": 0.0007000700070007, "sem_correspondencia": 0.0003000300030003}, "confidence": 0.9927, "input_tokens": 133, "latency_ms": 109.9794309999993} +{"id": "g0108-internet_consumo-regionalismo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.7216, "plano_consulta": 0.0137, "marketplace_pedido": 0.0049, "seguranca_fraude": 0.0122, "suporte_sem_sinal": 0.0061, "reclamacao_atendimento": 0.0019, "internet_pacote_adicional": 0.0017, "suporte_configuracao": 0.0015, "atendimento_humano": 0.0091, "conta_segunda_via": 0.0037, "portabilidade": 0.0113, "conta_explicacao": 0.1678, "internet_problema_conexao": 0.0032, "suporte_chip_esim": 0.0014, "fidelidade_resgate": 0.0029, "sem_correspondencia": 0.037}, "confidence": 0.6327, "input_tokens": 285, "latency_ms": 199.86508400000957} +{"id": "g0108-internet_consumo-regionalismo-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_cobranca": 1.0000890079217048e-06, "cadastro_atualizacao": 1.0000890079217048e-06, "marketplace_compra": 1.0000890079217048e-06, "internet_consumo": 0.9982888477074457, "suporte_chip_esim": 1.0000890079217048e-06, "parceiros_ofertas": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "plano_consulta": 1.0000890079217048e-06, "plano_nova_linha": 1.0000890079217048e-06, "troca_numero": 1.0000890079217048e-06, "internet_problema_conexao": 0.0008000712063373639, "internet_pacote_adicional": 0.0007000623055451934, "recarga_saldo": 0.00010000890079217049, "conta_segunda_via": 1.0000890079217048e-06, "seguranca_fraude": 1.0000890079217048e-06, "sem_correspondencia": 0.00010000890079217049}, "confidence": 0.9944, "input_tokens": 287, "latency_ms": 207.48807599994734} +{"id": "g0108-internet_consumo-regionalismo-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_segunda_via": 0.002100195318164589, "internet_pacote_adicional": 1.000093008649804e-06, "internet_problema_conexao": 0.00010000930086498043, "negociacao_religacao": 1.000093008649804e-06, "recarga_saldo": 0.9966926924203949, "marketplace_pedido": 1.000093008649804e-06, "vas_cancelamento": 0.00010000930086498043, "plano_consulta": 1.000093008649804e-06, "troca_numero": 1.000093008649804e-06, "vas_contratacao": 1.000093008649804e-06, "roaming_pacote": 1.000093008649804e-06, "sem_correspondencia": 0.0010000930086498043}, "confidence": 0.9893, "input_tokens": 283, "latency_ms": 182.12656899999047} +{"id": "g0108-internet_consumo-regionalismo-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_pacote": 0.00020002000200020003, "internet_pacote_adicional": 0.0039003900390039, "internet_problema_conexao": 0.7573757375737573, "plano_consulta": 0.019001900190019003, "recarga_saldo": 0.0003000300030003, "fidelidade_resgate": 0.0022002200220022005, "internet_consumo": 0.2003200320032003, "sem_correspondencia": 0.0167016701670167}, "confidence": 0.6557, "input_tokens": 207, "latency_ms": 143.598886999996} +{"id": "g0108-internet_consumo-regionalismo-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9992910063809428, "internet_pacote_adicional": 9.999910000809996e-07, "suporte_chip_esim": 9.999910000809996e-07, "fidelidade_resgate": 9.999910000809996e-07, "recarga_saldo": 0.0005999946000485996, "conta_debito_automatico_digital": 9.999910000809996e-07, "suporte_sem_sinal": 9.999910000809996e-05, "seguranca_fraude": 9.999910000809996e-07, "plano_consulta": 9.999910000809996e-07, "suporte_configuracao": 9.999910000809996e-07, "internet_problema_conexao": 9.999910000809996e-07, "sem_correspondencia": 9.999910000809996e-07}, "confidence": 0.9973, "input_tokens": 285, "latency_ms": 190.01076699998976} +{"id": "g0108-internet_consumo-regionalismo-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9998980002039995, "recarga_saldo": 9.999980000039998e-07, "plano_consulta": 9.999980000039998e-07, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.999, "input_tokens": 135, "latency_ms": 128.65399000003208} +{"id": "g0108-internet_consumo-regionalismo-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 9.999930000489998e-07, "roaming_duvida": 9.999930000489998e-07, "internet_pacote_adicional": 9.999930000489998e-07, "seguranca_perda_roubo": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "internet_problema_conexao": 9.999930000489998e-07, "internet_consumo": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 211, "latency_ms": 154.9021380000113} +{"id": "g0108-internet_consumo-regionalismo-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"marketplace_compra": 0.0001, "internet_pacote_adicional": 0.0127, "internet_problema_conexao": 0.0298, "recarga_saldo": 0.0002, "reclamacao_atendimento": 0.0001, "plano_consulta": 0.0366, "vas_contratacao": 0.0002, "fidelidade_pontos": 0.0013, "roaming_pacote": 0.0001, "vas_consulta": 0.0034, "roaming_duvida": 0.0001, "cancelamento_linha": 0.0001, "internet_consumo": 0.914, "conta_explicacao": 0.0009, "suporte_chip_esim": 0.0001, "sem_correspondencia": 0.0003}, "confidence": 0.8526, "input_tokens": 289, "latency_ms": 200.88165900000376} +{"id": "g0108-internet_consumo-regionalismo-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.0005999400059994001, "internet_problema_conexao": 0.0046995300469953, "troca_numero": 0.00019998000199980003, "conta_contestacao": 0.00029997000299970003, "bonus_nao_recebido": 0.0029997000299970002, "internet_consumo": 0.9836016398360165, "suporte_configuracao": 0.00029997000299970003, "conta_debito_automatico_digital": 0.00029997000299970003, "conta_vencimento": 0.00019998000199980003, "recarga_saldo": 0.0017998200179982, "portabilidade": 0.000999900009999, "recarga_realizar": 0.00019998000199980003, "plano_consulta": 0.000999900009999, "internet_pacote_adicional": 0.0017998200179982, "cadastro_atualizacao": 0.00019998000199980003, "sem_correspondencia": 0.0007999200079992001}, "confidence": 0.9573, "input_tokens": 284, "latency_ms": 201.7057929999737} +{"id": "g0108-internet_consumo-regionalismo-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 55, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.00010000000000000002, "internet_pacote_adicional": 0.00020000000000000004, "recarga_saldo": 0.9533000000000001, "internet_consumo": 0.022100000000000005, "atendimento_humano": 0.00020000000000000004, "internet_problema_conexao": 0.023300000000000005, "plano_consulta": 0.00030000000000000003, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.8902, "input_tokens": 200, "latency_ms": 142.97551399999975} +{"id": "g0108-internet_consumo-regionalismo-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.001200114010831029, "internet_pacote_adicional": 0.0002000190018051715, "parceiros_ofertas": 1.0000950090258575e-06, "cancelamento_linha": 1.0000950090258575e-06, "plano_consulta": 0.00010000950090258575, "internet_problema_conexao": 0.0007000665063181002, "cadastro_atualizacao": 1.0000950090258575e-06, "fidelidade_resgate": 1.0000950090258575e-06, "internet_consumo": 0.9973947525014877, "portabilidade": 0.0002000190018051715, "negociacao_divida": 1.0000950090258575e-06, "sem_correspondencia": 0.0002000190018051715}, "confidence": 0.9909, "input_tokens": 287, "latency_ms": 194.56291899996359} +{"id": "g0114-internet_problema_conexao-erros_digitacao-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_consulta": 9.999860001959977e-07, "bonus_nao_recebido": 9.999860001959977e-07, "internet_problema_conexao": 0.9997860029959585, "internet_pacote_adicional": 9.999860001959977e-07, "vas_consulta": 9.999860001959977e-07, "roaming_duvida": 9.999860001959977e-07, "conta_vencimento": 9.999860001959977e-07, "vas_cancelamento": 9.999860001959977e-07, "internet_consumo": 0.00019999720003919955, "suporte_configuracao": 9.999860001959977e-07, "conta_segunda_via": 9.999860001959977e-07, "suporte_sem_sinal": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "fidelidade_pontos": 9.999860001959977e-07, "cancelamento_linha": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9991, "input_tokens": 289, "latency_ms": 181.94130699998823} +{"id": "g0114-internet_problema_conexao-erros_digitacao-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0001, "suporte_sem_sinal": 0.0001, "internet_problema_conexao": 0.9996, "sem_correspondencia": 0.0002}, "confidence": 0.9969, "input_tokens": 140, "latency_ms": 108.1481779999649} +{"id": "g0114-internet_problema_conexao-erros_digitacao-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 9.999860001959975e-07, "fidelidade_resgate": 9.999860001959975e-07, "seguranca_fraude": 9.999860001959975e-07, "internet_pacote_adicional": 9.999860001959975e-07, "conta_vencimento": 9.999860001959975e-07, "parceiros_ofertas": 9.999860001959975e-07, "conta_debito_automatico_digital": 9.999860001959975e-07, "marketplace_pedido": 9.999860001959975e-07, "internet_consumo": 0.0018999734003723953, "roaming_pacote": 9.999860001959975e-07, "suporte_configuracao": 9.999860001959975e-07, "marketplace_compra": 9.999860001959975e-07, "suporte_sem_sinal": 9.999860001959975e-07, "internet_problema_conexao": 0.9980860267956251, "recarga_nao_creditada": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9949, "input_tokens": 289, "latency_ms": 185.4531769999994} +{"id": "g0114-internet_problema_conexao-erros_digitacao-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.06380587014005287, "negociacao_religacao": 1.0000920084647786e-06, "plano_nova_linha": 1.0000920084647786e-06, "internet_pacote_adicional": 0.00940086487956892, "roaming_pacote": 1.0000920084647786e-06, "seguranca_fraude": 0.00010000920084647787, "suporte_configuracao": 1.0000920084647786e-06, "marketplace_pedido": 1.0000920084647786e-06, "internet_problema_conexao": 0.9266852550434639, "suporte_chip_esim": 1.0000920084647786e-06, "suporte_sem_sinal": 1.0000920084647786e-06, "sem_correspondencia": 1.0000920084647786e-06}, "confidence": 0.8821, "input_tokens": 281, "latency_ms": 201.58950300003653} +{"id": "g0114-internet_problema_conexao-erros_digitacao-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 1.0000890079217048e-06, "roaming_duvida": 1.0000890079217048e-06, "seguranca_perda_roubo": 1.0000890079217048e-06, "suporte_configuracao": 0.00010000890079217049, "conta_contestacao": 1.0000890079217048e-06, "plano_troca": 1.0000890079217048e-06, "internet_pacote_adicional": 0.00010000890079217049, "suporte_sem_sinal": 1.0000890079217048e-06, "internet_problema_conexao": 0.9958886340884336, "conta_segunda_via": 1.0000890079217048e-06, "fidelidade_pontos": 1.0000890079217048e-06, "recarga_realizar": 1.0000890079217048e-06, "internet_consumo": 0.003800338230102478, "bonus_nao_recebido": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "sem_correspondencia": 0.00010000890079217049}, "confidence": 0.9893, "input_tokens": 290, "latency_ms": 185.14070399999127} +{"id": "g0114-internet_problema_conexao-erros_digitacao-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 9.997000899730082e-05, "atendimento_humano": 0.0013995801259622115, "suporte_configuracao": 9.997000899730082e-05, "internet_pacote_adicional": 0.0002999100269919024, "suporte_sem_sinal": 0.007397780665800261, "beneficios_consulta": 9.997000899730082e-05, "desconto_retencao": 9.997000899730082e-05, "suporte_chip_esim": 9.997000899730082e-05, "internet_consumo": 0.004098770368889334, "roaming_pacote": 9.997000899730082e-05, "internet_problema_conexao": 0.9860041987403779, "sem_correspondencia": 0.00019994001799460164}, "confidence": 0.9641, "input_tokens": 289, "latency_ms": 186.02566199996318} +{"id": "g0114-internet_problema_conexao-erros_digitacao-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.00010000940088368306, "seguranca_perda_roubo": 1.0000940088368305e-06, "reclamacao_atendimento": 0.00010000940088368306, "fidelidade_resgate": 1.0000940088368305e-06, "vas_cancelamento": 0.00010000940088368306, "beneficios_consulta": 0.00010000940088368306, "suporte_sem_sinal": 0.00010000940088368306, "roaming_pacote": 0.00010000940088368306, "cancelamento_linha": 0.0006000564053020983, "internet_consumo": 0.027602594643896524, "fidelidade_pontos": 1.0000940088368305e-06, "internet_pacote_adicional": 1.0000940088368305e-06, "suporte_configuracao": 0.07900742669810962, "cadastro_atualizacao": 1.0000940088368305e-06, "internet_problema_conexao": 0.8921838652833366, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.8513, "input_tokens": 289, "latency_ms": 183.75136899999234} +{"id": "g0114-internet_problema_conexao-erros_digitacao-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0004000000000000001, "vas_contratacao": 0.0006000000000000001, "internet_consumo": 0.026100000000000005, "suporte_sem_sinal": 0.00030000000000000003, "internet_problema_conexao": 0.9687000000000001, "atendimento_humano": 0.0005000000000000001, "internet_pacote_adicional": 0.0019000000000000002, "sem_correspondencia": 0.0015000000000000002}, "confidence": 0.9224, "input_tokens": 216, "latency_ms": 144.3308350000052} +{"id": "g0114-internet_problema_conexao-erros_digitacao-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9995860057959196, "fidelidade_pontos": 9.99986000195998e-07, "bonus_nao_recebido": 9.99986000195998e-07, "vas_cancelamento": 9.99986000195998e-07, "internet_consumo": 0.0003999944000783992, "plano_consulta": 9.99986000195998e-07, "negociacao_divida": 9.99986000195998e-07, "roaming_pacote": 9.99986000195998e-07, "conta_explicacao": 9.99986000195998e-07, "conta_debito_automatico_digital": 9.99986000195998e-07, "suporte_sem_sinal": 9.99986000195998e-07, "suporte_configuracao": 9.99986000195998e-07, "vas_contratacao": 9.99986000195998e-07, "internet_pacote_adicional": 9.99986000195998e-07, "roaming_cobranca": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9985, "input_tokens": 289, "latency_ms": 184.02724300000273} +{"id": "g0114-internet_problema_conexao-erros_digitacao-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0000900081007289e-06, "desconto_retencao": 1.0000900081007289e-06, "internet_consumo": 0.023302097188746984, "reclamacao_atendimento": 1.0000900081007289e-06, "internet_pacote_adicional": 0.0007000630056705102, "vas_consulta": 1.0000900081007289e-06, "negociacao_religacao": 1.0000900081007289e-06, "internet_problema_conexao": 0.975487793901451, "parceiros_ofertas": 1.0000900081007289e-06, "conta_vencimento": 1.0000900081007289e-06, "conta_contestacao": 1.0000900081007289e-06, "fidelidade_pontos": 0.0001000090008100729, "roaming_pacote": 1.0000900081007289e-06, "roaming_cobranca": 1.0000900081007289e-06, "suporte_configuracao": 0.00030002700243021864, "sem_correspondencia": 0.0001000090008100729}, "confidence": 0.956, "input_tokens": 291, "latency_ms": 186.74305199999708} +{"id": "g0114-internet_problema_conexao-erros_digitacao-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9951900480995194, "suporte_configuracao": 9.999900000999993e-07, "conta_contestacao": 9.999900000999993e-07, "internet_pacote_adicional": 9.999900000999993e-07, "plano_consulta": 9.999900000999993e-07, "conta_pagamento_confirmacao": 9.999900000999993e-07, "internet_consumo": 0.004799952000479997, "suporte_sem_sinal": 9.999900000999993e-07, "seguranca_perda_roubo": 9.999900000999993e-07, "conta_debito_automatico_digital": 9.999900000999993e-07, "vas_consulta": 9.999900000999993e-07, "sem_correspondencia": 9.999900000999993e-07}, "confidence": 0.9877, "input_tokens": 283, "latency_ms": 186.19801900001676} +{"id": "g0114-internet_problema_conexao-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0002999100269919024, "suporte_configuracao": 0.002399280215935219, "reclamacao_atendimento": 0.0005998200539838048, "atendimento_humano": 0.0002999100269919024, "conta_segunda_via": 0.0002999100269919024, "suporte_sem_sinal": 0.000999700089973008, "internet_pacote_adicional": 0.1722483255023493, "bonus_nao_recebido": 0.000499850044986504, "recarga_realizar": 0.0002999100269919024, "cancelamento_linha": 0.020793761871438568, "roaming_cobranca": 0.0003998800359892033, "internet_consumo": 0.752374287713686, "roaming_pacote": 0.0002999100269919024, "plano_nova_linha": 0.0002999100269919024, "conta_contestacao": 0.0002999100269919024, "sem_correspondencia": 0.04758572428271519}, "confidence": 0.7149, "input_tokens": 289, "latency_ms": 185.77525699998887} +{"id": "g0115-internet_problema_conexao-regionalismo-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 9.999910000809991e-07, "internet_pacote_adicional": 9.999910000809991e-07, "troca_numero": 9.999910000809991e-07, "fidelidade_pontos": 9.999910000809991e-07, "suporte_sem_sinal": 9.999910000809991e-07, "internet_problema_conexao": 0.9981910162808533, "plano_nova_linha": 9.999910000809991e-07, "suporte_configuracao": 9.999910000809991e-07, "conta_debito_automatico_digital": 9.999910000809991e-07, "recarga_nao_creditada": 9.999910000809991e-07, "internet_consumo": 0.0016999847001376983, "sem_correspondencia": 9.999910000809992e-05}, "confidence": 0.9943, "input_tokens": 295, "latency_ms": 188.81259599999112} +{"id": "g0115-internet_problema_conexao-regionalismo-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.999900000999991e-07, "troca_numero": 9.999900000999991e-07, "beneficios_consulta": 9.999900000999991e-07, "plano_nova_linha": 9.999900000999991e-07, "internet_consumo": 0.000999990000099999, "recarga_nao_creditada": 9.999900000999991e-07, "suporte_configuracao": 9.999900000999991e-07, "internet_pacote_adicional": 9.999900000999991e-07, "internet_problema_conexao": 0.9989900100998992, "vas_contratacao": 9.999900000999991e-07, "negociacao_religacao": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9967, "input_tokens": 307, "latency_ms": 192.36263899995265} +{"id": "g0115-internet_problema_conexao-regionalismo-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 113, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0005999400059994001, "suporte_sem_sinal": 0.00029997000299970003, "internet_problema_conexao": 0.9977002299770024, "sem_correspondencia": 0.0013998600139986002}, "confidence": 0.9871, "input_tokens": 160, "latency_ms": 119.78203800003939} +{"id": "g0115-internet_problema_conexao-regionalismo-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9992859385907183, "fidelidade_pontos": 1.0000860073966356e-06, "suporte_configuracao": 1.0000860073966356e-06, "portabilidade": 1.0000860073966356e-06, "recarga_nao_creditada": 1.0000860073966356e-06, "conta_explicacao": 1.0000860073966356e-06, "plano_troca": 1.0000860073966356e-06, "marketplace_compra": 1.0000860073966356e-06, "conta_debito_automatico_digital": 1.0000860073966356e-06, "vas_consulta": 1.0000860073966356e-06, "internet_pacote_adicional": 1.0000860073966356e-06, "fidelidade_resgate": 1.0000860073966356e-06, "parceiros_ofertas": 1.0000860073966356e-06, "internet_consumo": 0.000700060205177645, "suporte_sem_sinal": 1.0000860073966356e-06, "sem_correspondencia": 1.0000860073966356e-06}, "confidence": 0.9975, "input_tokens": 306, "latency_ms": 191.60016099999666} +{"id": "g0115-internet_problema_conexao-regionalismo-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0000930086498043e-06, "roaming_pacote": 1.0000930086498043e-06, "conta_explicacao": 1.0000930086498043e-06, "internet_problema_conexao": 0.9893920134572514, "suporte_configuracao": 1.0000930086498043e-06, "internet_pacote_adicional": 0.00010000930086498044, "portabilidade": 1.0000930086498043e-06, "cancelamento_linha": 0.00010000930086498044, "recarga_realizar": 1.0000930086498043e-06, "fidelidade_pontos": 1.0000930086498043e-06, "internet_consumo": 0.0018001674155696478, "sem_correspondencia": 0.008600799874388318}, "confidence": 0.9733, "input_tokens": 294, "latency_ms": 189.34123899998667} +{"id": "g0115-internet_problema_conexao-regionalismo-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9999969997089717, "suporte_sem_sinal": 1.0000970094099127e-06, "suporte_configuracao": 1.0000970094099127e-06, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9992, "input_tokens": 160, "latency_ms": 119.26733199999262} +{"id": "g0115-internet_problema_conexao-regionalismo-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.00010000940088368307, "recarga_nao_creditada": 0.0003000282026510492, "conta_vencimento": 1.0000940088368307e-06, "suporte_sem_sinal": 0.0005000470044184154, "negociacao_religacao": 0.00010000940088368307, "internet_pacote_adicional": 0.04120387316407743, "marketplace_compra": 1.0000940088368307e-06, "plano_troca": 1.0000940088368307e-06, "internet_consumo": 0.10330971111284462, "fidelidade_pontos": 1.0000940088368307e-06, "suporte_configuracao": 0.00010000940088368307, "bonus_nao_recebido": 1.0000940088368307e-06, "vas_contratacao": 0.00010000940088368307, "reclamacao_atendimento": 1.0000940088368307e-06, "internet_problema_conexao": 0.8541802929475371, "sem_correspondencia": 0.00010000940088368307}, "confidence": 0.8151, "input_tokens": 306, "latency_ms": 192.64429300000074} +{"id": "g0115-internet_problema_conexao-regionalismo-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 139, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 1.0000960092168847e-06, "internet_consumo": 0.0165015841520786, "suporte_configuracao": 0.00010000960092168849, "internet_pacote_adicional": 0.00010000960092168849, "suporte_sem_sinal": 1.0000960092168847e-06, "seguranca_fraude": 1.0000960092168847e-06, "internet_problema_conexao": 0.9832943962620411, "sem_correspondencia": 1.0000960092168847e-06}, "confidence": 0.9578, "input_tokens": 244, "latency_ms": 158.2920469999749} +{"id": "g0115-internet_problema_conexao-regionalismo-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.0018003510684583492, "parceiros_ofertas": 0.00010001950380324163, "plano_consulta": 0.0036007021369166984, "conta_debito_automatico_digital": 0.00010001950380324163, "internet_pacote_adicional": 0.009601872365111196, "fidelidade_resgate": 1.0001950380324161e-06, "internet_consumo": 0.002100409579868074, "internet_problema_conexao": 0.9814913908212101, "atendimento_humano": 1.0001950380324161e-06, "cadastro_atualizacao": 1.0001950380324161e-06, "suporte_sem_sinal": 1.0001950380324161e-06, "portabilidade": 0.00010001950380324163, "suporte_configuracao": 0.0004000780152129665, "negociacao_religacao": 0.00010001950380324163, "conta_vencimento": 1.0001950380324161e-06, "sem_correspondencia": 0.0006001170228194497}, "confidence": 0.9564, "input_tokens": 308, "latency_ms": 191.78567299996985} +{"id": "g0115-internet_problema_conexao-regionalismo-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 9.998980104029388e-07, "internet_problema_conexao": 0.9631017636201107, "internet_pacote_adicional": 9.998980104029389e-05, "suporte_sem_sinal": 9.998980104029389e-05, "suporte_configuracao": 9.998980104029389e-05, "suporte_chip_esim": 9.998980104029388e-07, "internet_consumo": 0.036296297777626677, "sem_correspondencia": 0.00029996940312088165}, "confidence": 0.9226, "input_tokens": 242, "latency_ms": 157.1286500000042} +{"id": "g0115-internet_problema_conexao-regionalismo-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 129, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 1.0000920084647786e-06, "internet_pacote_adicional": 0.0018001656152366017, "suporte_sem_sinal": 0.0006000552050788672, "roaming_cobranca": 1.0000920084647786e-06, "conta_contestacao": 1.0000920084647786e-06, "seguranca_perda_roubo": 1.0000920084647786e-06, "internet_problema_conexao": 0.9973917600419238, "internet_consumo": 0.00020001840169295575, "marketplace_pedido": 1.0000920084647786e-06, "recarga_saldo": 1.0000920084647786e-06, "negociacao_religacao": 1.0000920084647786e-06, "sem_correspondencia": 1.0000920084647786e-06}, "confidence": 0.9914, "input_tokens": 306, "latency_ms": 194.57446999996364} +{"id": "g0115-internet_problema_conexao-regionalismo-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0001880353506459e-06, "reclamacao_atendimento": 1.0001880353506459e-06, "internet_consumo": 0.008201541889875296, "troca_numero": 1.0001880353506459e-06, "plano_nova_linha": 1.0001880353506459e-06, "fidelidade_pontos": 1.0001880353506459e-06, "portabilidade": 1.0001880353506459e-06, "internet_pacote_adicional": 1.0001880353506459e-06, "seguranca_fraude": 1.0001880353506459e-06, "recarga_realizar": 1.0001880353506459e-06, "internet_problema_conexao": 0.9913863806395602, "suporte_configuracao": 1.0001880353506459e-06, "marketplace_compra": 1.0001880353506459e-06, "fidelidade_resgate": 1.0001880353506459e-06, "recarga_nao_creditada": 0.0001000188035350646, "sem_correspondencia": 0.0003000564106051937}, "confidence": 0.9807, "input_tokens": 305, "latency_ms": 190.2351029999636} +{"id": "g0117-internet_problema_conexao-longo_contexto-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 280, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9999890001209996, "vas_consulta": 9.999890001209996e-07, "conta_segunda_via": 9.999890001209996e-07, "internet_consumo": 9.999890001209996e-07, "recarga_nao_creditada": 9.999890001209996e-07, "vas_contratacao": 9.999890001209996e-07, "internet_pacote_adicional": 9.999890001209996e-07, "plano_consulta": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "suporte_sem_sinal": 9.999890001209996e-07, "negociacao_divida": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 334, "latency_ms": 210.1208689999794} +{"id": "g0117-internet_problema_conexao-longo_contexto-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 267, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 1.000191036487969e-06, "conta_debito_automatico_digital": 1.000191036487969e-06, "internet_pacote_adicional": 0.00010001910364879691, "fidelidade_pontos": 1.000191036487969e-06, "suporte_sem_sinal": 1.000191036487969e-06, "internet_problema_conexao": 0.9840879608005128, "conta_pagamento_confirmacao": 1.000191036487969e-06, "internet_consumo": 0.015803018376509912, "recarga_saldo": 1.000191036487969e-06, "recarga_realizar": 1.000191036487969e-06, "parceiros_ofertas": 1.000191036487969e-06, "sem_correspondencia": 1.000191036487969e-06}, "confidence": 0.9659, "input_tokens": 329, "latency_ms": 204.1371930000082} +{"id": "g0117-internet_problema_conexao-longo_contexto-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9998900010999896, "vas_consulta": 9.999900000999995e-07, "desconto_retencao": 9.999900000999995e-07, "internet_consumo": 9.999900000999997e-05, "suporte_configuracao": 9.999900000999995e-07, "vas_cancelamento": 9.999900000999995e-07, "parceiros_ofertas": 9.999900000999995e-07, "internet_pacote_adicional": 9.999900000999995e-07, "roaming_cobranca": 9.999900000999995e-07, "suporte_sem_sinal": 9.999900000999995e-07, "conta_explicacao": 9.999900000999995e-07, "sem_correspondencia": 9.999900000999995e-07}, "confidence": 0.9996, "input_tokens": 328, "latency_ms": 291.7611550000174} +{"id": "g0117-internet_problema_conexao-longo_contexto-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 234, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0000970094099127e-06, "suporte_configuracao": 1.0000970094099127e-06, "internet_problema_conexao": 0.9999969997089718, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.999, "input_tokens": 180, "latency_ms": 138.01588100000117} +{"id": "g0117-internet_problema_conexao-longo_contexto-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.999870001689977e-07, "troca_numero": 9.999870001689977e-07, "conta_vencimento": 9.999870001689977e-07, "recarga_saldo": 9.999870001689977e-07, "internet_pacote_adicional": 9.999870001689978e-05, "beneficios_consulta": 9.999870001689977e-07, "negociacao_divida": 9.999870001689977e-07, "recarga_nao_creditada": 9.999870001689977e-07, "plano_troca": 9.999870001689977e-07, "seguranca_perda_roubo": 9.999870001689977e-07, "suporte_configuracao": 9.999870001689977e-07, "internet_problema_conexao": 0.999787002768964, "roaming_pacote": 9.999870001689977e-07, "internet_consumo": 9.999870001689978e-05, "seguranca_fraude": 9.999870001689977e-07, "sem_correspondencia": 9.999870001689977e-07}, "confidence": 0.9994, "input_tokens": 329, "latency_ms": 202.99709099998609} +{"id": "g0117-internet_problema_conexao-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 249, "length_bucket": "longo"}, "pred": "internet_consumo", "probabilities": {"vas_cancelamento": 9.999870001689981e-07, "internet_pacote_adicional": 0.007499902501267486, "suporte_sem_sinal": 9.999870001689981e-07, "roaming_duvida": 9.999870001689981e-07, "conta_explicacao": 9.999870001689981e-07, "fidelidade_pontos": 9.999870001689981e-07, "internet_consumo": 0.9923870989677138, "marketplace_pedido": 9.999870001689981e-07, "cadastro_atualizacao": 9.999870001689981e-07, "recarga_saldo": 9.999870001689981e-07, "suporte_configuracao": 9.999870001689982e-05, "seguranca_fraude": 9.999870001689981e-07, "desconto_retencao": 9.999870001689981e-07, "plano_consulta": 9.999870001689981e-07, "conta_vencimento": 9.999870001689981e-07, "sem_correspondencia": 9.999870001689981e-07}, "confidence": 0.9834, "input_tokens": 329, "latency_ms": 204.38169699997388} +{"id": "g0117-internet_problema_conexao-longo_contexto-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"conta_pagamento_confirmacao": 1.0000850072256139e-06, "suporte_sem_sinal": 1.0000850072256139e-06, "internet_problema_conexao": 0.9999849987248913, "internet_consumo": 1.0000850072256139e-06, "conta_vencimento": 1.0000850072256139e-06, "marketplace_compra": 1.0000850072256139e-06, "atendimento_humano": 1.0000850072256139e-06, "vas_cancelamento": 1.0000850072256139e-06, "negociacao_religacao": 1.0000850072256139e-06, "reclamacao_atendimento": 1.0000850072256139e-06, "recarga_nao_creditada": 1.0000850072256139e-06, "internet_pacote_adicional": 1.0000850072256139e-06, "conta_contestacao": 1.0000850072256139e-06, "suporte_configuracao": 1.0000850072256139e-06, "marketplace_pedido": 1.0000850072256139e-06, "sem_correspondencia": 1.0000850072256139e-06}, "confidence": 0.9998, "input_tokens": 326, "latency_ms": 216.17990800001508} +{"id": "g0117-internet_problema_conexao-longo_contexto-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.99997000009e-07, "suporte_configuracao": 9.99997000009e-07, "internet_problema_conexao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 191, "latency_ms": 141.47920900001054} +{"id": "g0117-internet_problema_conexao-longo_contexto-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.99997000009e-07, "suporte_configuracao": 9.99997000009e-07, "internet_problema_conexao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9999, "input_tokens": 176, "latency_ms": 124.45603999998411} +{"id": "g0117-internet_problema_conexao-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 248, "length_bucket": "longo"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 9.99993000049e-07, "conta_debito_automatico_digital": 9.99993000049e-07, "suporte_configuracao": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "internet_consumo": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 183.74964600002386} +{"id": "g0117-internet_problema_conexao-longo_contexto-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 9.999930000490002e-07, "internet_problema_conexao": 0.9999930000490003, "vas_cancelamento": 9.999930000490002e-07, "internet_consumo": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "suporte_sem_sinal": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 256, "latency_ms": 164.82274899999538} +{"id": "g0117-internet_problema_conexao-longo_contexto-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.99997000009e-07, "suporte_configuracao": 9.99997000009e-07, "internet_problema_conexao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 186, "latency_ms": 129.0845369999829} +{"id": "g0119-vas_cancelamento-curto_neutro-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9767, "cancelamento_linha": 0.0231, "conta_contestacao": 0.0001, "sem_correspondencia": 0.0001}, "confidence": 0.9194, "input_tokens": 132, "latency_ms": 105.1064819999965} +{"id": "g0119-vas_cancelamento-curto_neutro-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "vas_cancelamento": 0.999993000049, "vas_contratacao": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "vas_consulta": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 206, "latency_ms": 139.80627600000162} +{"id": "g0119-vas_cancelamento-curto_neutro-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"fidelidade_resgate": 0.00010000920084647787, "conta_debito_automatico_digital": 0.00010000920084647787, "vas_cancelamento": 0.06360585173835993, "conta_segunda_via": 1.0000920084647786e-06, "fidelidade_pontos": 1.0000920084647786e-06, "vas_consulta": 1.0000920084647786e-06, "conta_pagamento_confirmacao": 1.0000920084647786e-06, "cadastro_atualizacao": 1.0000920084647786e-06, "vas_contratacao": 0.9347860003120286, "troca_numero": 1.0000920084647786e-06, "internet_pacote_adicional": 0.0005000460042323894, "conta_vencimento": 1.0000920084647786e-06, "conta_contestacao": 0.00010000920084647787, "cancelamento_linha": 0.0007000644059253451, "plano_consulta": 1.0000920084647786e-06, "sem_correspondencia": 0.00010000920084647787}, "confidence": 0.9092, "input_tokens": 286, "latency_ms": 186.2876790000314} +{"id": "g0119-vas_cancelamento-curto_neutro-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.0014000000000000002, "conta_contestacao": 0.0011000000000000003, "cancelamento_linha": 0.9961000000000001, "sem_correspondencia": 0.0014000000000000002}, "confidence": 0.9784, "input_tokens": 129, "latency_ms": 105.14484399999446} +{"id": "g0119-vas_cancelamento-curto_neutro-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.020600000000000004, "vas_cancelamento": 0.7877000000000001, "cancelamento_linha": 0.056400000000000006, "sem_correspondencia": 0.13530000000000003}, "confidence": 0.4946, "input_tokens": 133, "latency_ms": 106.87955500003454} +{"id": "g0119-vas_cancelamento-curto_neutro-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 1.0001870349755403e-06, "negociacao_religacao": 1.0001870349755403e-06, "conta_contestacao": 1.0001870349755403e-06, "vas_contratacao": 0.00020003740699510805, "roaming_cobranca": 1.0001870349755403e-06, "beneficios_consulta": 1.0001870349755403e-06, "conta_segunda_via": 1.0001870349755403e-06, "vas_cancelamento": 0.9995869227545549, "internet_pacote_adicional": 1.0001870349755403e-06, "cancelamento_linha": 0.00020003740699510805, "vas_consulta": 1.0001870349755403e-06, "suporte_sem_sinal": 1.0001870349755403e-06, "roaming_pacote": 1.0001870349755403e-06, "conta_vencimento": 1.0001870349755403e-06, "recarga_realizar": 1.0001870349755403e-06, "sem_correspondencia": 1.0001870349755403e-06}, "confidence": 0.9978, "input_tokens": 288, "latency_ms": 181.48838800004796} +{"id": "g0119-vas_cancelamento-curto_neutro-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0204, "vas_contratacao": 0.0016, "plano_nova_linha": 0.0007, "seguranca_perda_roubo": 0.0044, "portabilidade": 0.1984, "vas_cancelamento": 0.0093, "cancelamento_linha": 0.0007, "conta_contestacao": 0.1166, "conta_vencimento": 0.001, "fidelidade_pontos": 0.0007, "roaming_pacote": 0.0007, "sem_correspondencia": 0.6455}, "confidence": 0.5823, "input_tokens": 284, "latency_ms": 182.37478100002136} +{"id": "g0119-vas_cancelamento-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.0032003200320032004, "vas_consulta": 0.0007000700070007, "negociacao_religacao": 0.0013001300130013002, "cancelamento_linha": 0.9600960096009601, "roaming_pacote": 0.0007000700070007, "conta_contestacao": 0.0011001100110011003, "bonus_nao_recebido": 0.0007000700070007, "conta_explicacao": 0.0007000700070007, "fidelidade_pontos": 0.0007000700070007, "plano_nova_linha": 0.0156015601560156, "marketplace_pedido": 0.0007000700070007, "sem_correspondencia": 0.014501450145014501}, "confidence": 0.9069, "input_tokens": 271, "latency_ms": 177.80788900000744} +{"id": "g0119-vas_cancelamento-curto_neutro-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.0221, "vas_cancelamento": 0.9141, "cancelamento_linha": 0.03, "sem_correspondencia": 0.0338}, "confidence": 0.7214, "input_tokens": 132, "latency_ms": 105.1739600000019} +{"id": "g0119-vas_cancelamento-curto_neutro-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9999890001209996, "vas_contratacao": 9.999890001209996e-07, "parceiros_ofertas": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "recarga_saldo": 9.999890001209996e-07, "conta_contestacao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "conta_debito_automatico_digital": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 181.42783400003282} +{"id": "g0119-vas_cancelamento-curto_neutro-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.0039, "roaming_cobranca": 0.0001, "fidelidade_resgate": 0.0001, "vas_consulta": 0.0001, "conta_contestacao": 0.0001, "seguranca_fraude": 0.0137, "vas_contratacao": 0.0001, "marketplace_compra": 0.0001, "suporte_chip_esim": 0.0001, "vas_cancelamento": 0.0127, "cancelamento_linha": 0.6102, "troca_numero": 0.3355, "conta_pagamento_confirmacao": 0.0001, "internet_problema_conexao": 0.0143, "suporte_configuracao": 0.0083, "sem_correspondencia": 0.0006}, "confidence": 0.6697, "input_tokens": 285, "latency_ms": 184.48241600003712} +{"id": "g0119-vas_cancelamento-curto_neutro-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 9.997000899730084e-05, "beneficios_consulta": 9.997000899730084e-05, "plano_consulta": 9.997000899730084e-05, "marketplace_pedido": 9.997000899730084e-05, "vas_cancelamento": 0.8266520043986806, "plano_nova_linha": 0.00039988003598920334, "plano_troca": 0.002299310206937919, "reclamacao_atendimento": 9.997000899730084e-05, "recarga_realizar": 0.14765570328901334, "negociacao_religacao": 0.00039988003598920334, "vas_contratacao": 0.0009997000899730083, "conta_contestacao": 9.997000899730084e-05, "cancelamento_linha": 0.010296910926721987, "fidelidade_pontos": 9.997000899730084e-05, "recarga_nao_creditada": 0.010196940917724686, "sem_correspondencia": 0.00039988003598920334}, "confidence": 0.7949, "input_tokens": 287, "latency_ms": 187.47871700003316} +{"id": "g0123-vas_cancelamento-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_contestacao": 0.0002, "vas_contratacao": 0.0004, "cancelamento_linha": 0.9987, "sem_correspondencia": 0.0007}, "confidence": 0.9918, "input_tokens": 160, "latency_ms": 120.34482499996102} +{"id": "g0123-vas_cancelamento-emocional-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.0012, "vas_cancelamento": 0.9817, "cancelamento_linha": 0.0159, "sem_correspondencia": 0.0012}, "confidence": 0.9278, "input_tokens": 148, "latency_ms": 114.85116900001913} +{"id": "g0123-vas_cancelamento-emocional-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.00020000000000000004, "vas_cancelamento": 0.9653000000000002, "conta_explicacao": 0.0014000000000000002, "conta_contestacao": 0.0008000000000000001, "cancelamento_linha": 0.0024000000000000002, "vas_contratacao": 0.005400000000000001, "internet_problema_conexao": 0.019000000000000003, "plano_consulta": 0.0004000000000000001, "vas_consulta": 0.0004000000000000001, "conta_debito_automatico_digital": 0.0027000000000000006, "conta_segunda_via": 0.00020000000000000004, "sem_correspondencia": 0.0018000000000000002}, "confidence": 0.9178, "input_tokens": 305, "latency_ms": 191.43069000000423} +{"id": "g0123-vas_cancelamento-emocional-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.21457854214578545, "conta_contestacao": 0.0018998100189981002, "vas_cancelamento": 0.7823217678232177, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.609, "input_tokens": 151, "latency_ms": 118.92454099995575} +{"id": "g0123-vas_cancelamento-emocional-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 9.997000899730082e-05, "bonus_nao_recebido": 0.000999700089973008, "internet_problema_conexao": 9.997000899730082e-05, "cancelamento_linha": 0.01619514145756273, "seguranca_perda_roubo": 0.00019994001799460164, "negociacao_divida": 9.997000899730082e-05, "troca_numero": 9.997000899730082e-05, "vas_contratacao": 9.997000899730082e-05, "conta_contestacao": 9.997000899730082e-05, "fidelidade_pontos": 0.000499850044986504, "suporte_configuracao": 9.997000899730082e-05, "conta_pagamento_confirmacao": 9.997000899730082e-05, "vas_consulta": 9.997000899730082e-05, "vas_cancelamento": 0.9808057582725183, "plano_troca": 9.997000899730082e-05, "sem_correspondencia": 0.0002999100269919024}, "confidence": 0.9613, "input_tokens": 303, "latency_ms": 195.82145600003287} +{"id": "g0123-vas_cancelamento-emocional-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"beneficios_consulta": 0.00010001000100010004, "vas_consulta": 0.00010001000100010004, "recarga_realizar": 0.00010001000100010004, "desconto_retencao": 0.00010001000100010004, "plano_troca": 0.00010001000100010004, "vas_cancelamento": 0.9749974997499752, "conta_contestacao": 0.00010001000100010004, "cancelamento_linha": 0.023602360236023606, "vas_contratacao": 0.00020002000200020008, "troca_numero": 0.00010001000100010004, "conta_pagamento_confirmacao": 0.00010001000100010004, "sem_correspondencia": 0.00040004000400040016}, "confidence": 0.949, "input_tokens": 299, "latency_ms": 202.61998600000197} +{"id": "g0123-vas_cancelamento-emocional-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 9.99997000009e-07, "cancelamento_linha": 9.99997000009e-07, "conta_contestacao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9998, "input_tokens": 154, "latency_ms": 119.78087500000356} +{"id": "g0123-vas_cancelamento-emocional-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "vas_cancelamento": 0.9999850002249971, "atendimento_humano": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "suporte_sem_sinal": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 0.9999, "input_tokens": 306, "latency_ms": 199.44482699997934} +{"id": "g0123-vas_cancelamento-emocional-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.0006999300069992999, "roaming_cobranca": 0.0085991400859914, "cancelamento_linha": 0.7196280371962802, "internet_problema_conexao": 0.06639336066393359, "bonus_nao_recebido": 0.0006999300069992999, "conta_contestacao": 0.0006999300069992999, "vas_cancelamento": 0.17438256174382558, "vas_contratacao": 0.0010998900109989, "cadastro_atualizacao": 0.0085991400859914, "plano_troca": 0.0006999300069992999, "seguranca_perda_roubo": 0.0008999100089990998, "roaming_duvida": 0.004499550044995499, "roaming_pacote": 0.0006999300069992999, "atendimento_humano": 0.0006999300069992999, "vas_consulta": 0.0065993400659933995, "sem_correspondencia": 0.0050994900509949}, "confidence": 0.6641, "input_tokens": 307, "latency_ms": 203.17209299997785} +{"id": "g0123-vas_cancelamento-emocional-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.183, "vas_cancelamento": 0.1167, "conta_contestacao": 0.5934, "sem_correspondencia": 0.1069}, "confidence": 0.1992, "input_tokens": 150, "latency_ms": 118.77823399998988} +{"id": "g0123-vas_cancelamento-emocional-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.28, "vas_cancelamento": 0.4684, "cancelamento_linha": 0.193, "sem_correspondencia": 0.0586}, "confidence": 0.1378, "input_tokens": 155, "latency_ms": 121.66835499999706} +{"id": "g0123-vas_cancelamento-emocional-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 1.0000900081007289e-06, "cancelamento_linha": 0.13291196207658687, "roaming_duvida": 1.0000900081007289e-06, "portabilidade": 1.0000900081007289e-06, "plano_nova_linha": 1.0000900081007289e-06, "atendimento_humano": 1.0000900081007289e-06, "vas_cancelamento": 0.867078037023332, "vas_contratacao": 1.0000900081007289e-06, "conta_contestacao": 1.0000900081007289e-06, "conta_explicacao": 1.0000900081007289e-06, "bonus_nao_recebido": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.8417, "input_tokens": 286, "latency_ms": 197.1022939999898} +{"id": "g0125-vas_cancelamento-indireto_multiplo-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao", "vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 134, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_contratacao": 0.0097009700970097, "conta_debito_automatico_digital": 0.0092009200920092, "marketplace_compra": 0.009500950095009501, "atendimento_humano": 0.0147014701470147, "recarga_nao_creditada": 0.510951095109511, "conta_contestacao": 0.0698069806980698, "vas_consulta": 0.0474047404740474, "parceiros_ofertas": 0.23302330233023302, "conta_pagamento_confirmacao": 0.009400940094009401, "cancelamento_linha": 0.010201020102010202, "vas_cancelamento": 0.0157015701570157, "sem_correspondencia": 0.06040604060406041}, "confidence": 0.3831, "input_tokens": 291, "latency_ms": 187.31726100003243} +{"id": "g0125-vas_cancelamento-indireto_multiplo-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 156, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"marketplace_compra": 0.004200827563029917, "internet_pacote_adicional": 0.0004000788155266588, "roaming_pacote": 0.0001000197038816647, "conta_pagamento_confirmacao": 1.000197038816647e-06, "negociacao_divida": 1.000197038816647e-06, "cadastro_atualizacao": 1.000197038816647e-06, "vas_contratacao": 0.01130222653862811, "vas_cancelamento": 0.0001000197038816647, "vas_consulta": 0.0005000985194083235, "cancelamento_linha": 0.9828936300451189, "conta_contestacao": 0.0001000197038816647, "sem_correspondencia": 0.0004000788155266588}, "confidence": 0.9579, "input_tokens": 302, "latency_ms": 190.66281499999604} +{"id": "g0125-vas_cancelamento-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.0004999500049995, "beneficios_consulta": 0.0004999500049995, "conta_contestacao": 0.0011998800119988001, "fidelidade_resgate": 0.0004999500049995, "suporte_configuracao": 0.0004999500049995, "plano_consulta": 0.0004999500049995, "vas_consulta": 0.0005999400059994001, "suporte_chip_esim": 0.0004999500049995, "plano_troca": 0.00039996000399960006, "roaming_pacote": 0.00039996000399960006, "cancelamento_linha": 0.9939006099390061, "sem_correspondencia": 0.0004999500049995}, "confidence": 0.9795, "input_tokens": 288, "latency_ms": 183.15069099998027} +{"id": "g0125-vas_cancelamento-indireto_multiplo-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"parceiros_ofertas": 9.999850002249973e-07, "conta_debito_automatico_digital": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "seguranca_fraude": 9.999850002249973e-07, "vas_cancelamento": 0.9999850002249974, "cancelamento_linha": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "vas_consulta": 9.999850002249973e-07, "vas_contratacao": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 194.44681799996033} +{"id": "g0125-vas_cancelamento-indireto_multiplo-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_contestacao": 0.00010001000100010003, "vas_cancelamento": 0.43574357435743577, "cancelamento_linha": 0.5637563756375638, "sem_correspondencia": 0.0004000400040004001}, "confidence": 0.5028, "input_tokens": 141, "latency_ms": 110.95173500001465} +{"id": "g0125-vas_cancelamento-indireto_multiplo-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.6871687168716871, "recarga_realizar": 0.0023002300230023, "conta_contestacao": 0.0036003600360035998, "plano_troca": 0.1168116811681168, "vas_consulta": 0.0158015801580158, "parceiros_ofertas": 0.0102010201020102, "internet_consumo": 0.0039003900390038996, "reclamacao_atendimento": 0.10691069106910689, "seguranca_perda_roubo": 0.004000400040004, "suporte_configuracao": 0.008000800080008, "conta_segunda_via": 0.0009000900090008999, "vas_cancelamento": 0.0132013201320132, "vas_contratacao": 0.0015001500150015, "conta_pagamento_confirmacao": 0.0079007900790079, "suporte_chip_esim": 0.0019001900190019, "sem_correspondencia": 0.0159015901590159}, "confidence": 0.5793, "input_tokens": 309, "latency_ms": 203.7065370000164} +{"id": "g0125-vas_cancelamento-indireto_multiplo-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 9.999860001959975e-07, "seguranca_perda_roubo": 9.999860001959975e-07, "recarga_nao_creditada": 9.999860001959975e-07, "cancelamento_linha": 0.00039999440007839905, "beneficios_consulta": 9.999860001959975e-07, "internet_consumo": 9.999860001959975e-07, "negociacao_religacao": 9.999860001959975e-07, "fidelidade_pontos": 9.999860001959975e-07, "marketplace_pedido": 9.999860001959975e-07, "conta_contestacao": 9.999860001959975e-07, "suporte_chip_esim": 9.999860001959975e-07, "troca_numero": 9.999860001959975e-07, "vas_cancelamento": 0.9995860057959192, "suporte_configuracao": 9.999860001959975e-07, "vas_contratacao": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9987, "input_tokens": 298, "latency_ms": 187.04685800003062} +{"id": "g0125-vas_cancelamento-indireto_multiplo-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 146, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.005200520052005201, "bonus_nao_recebido": 0.00020002000200020005, "vas_contratacao": 0.0010001000100010003, "vas_cancelamento": 0.8629862986298631, "internet_consumo": 0.0009000900090009002, "vas_consulta": 0.0015001500150015003, "cancelamento_linha": 0.12571257125712573, "sem_correspondencia": 0.0025002500250025004}, "confidence": 0.7809, "input_tokens": 241, "latency_ms": 157.25366800000984} +{"id": "g0125-vas_cancelamento-indireto_multiplo-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.1035, "conta_contestacao": 0.0002, "cancelamento_linha": 0.896, "sem_correspondencia": 0.0003}, "confidence": 0.7567, "input_tokens": 150, "latency_ms": 115.77817700003834} +{"id": "g0125-vas_cancelamento-indireto_multiplo-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9999850002249978, "parceiros_ofertas": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "marketplace_compra": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "bonus_nao_recebido": 9.999850002249977e-07, "vas_consulta": 9.999850002249977e-07, "vas_contratacao": 9.999850002249977e-07, "desconto_retencao": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "plano_nova_linha": 9.999850002249977e-07, "cadastro_atualizacao": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "negociacao_religacao": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 190.38424699999723} +{"id": "g0125-vas_cancelamento-indireto_multiplo-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 9.99990000099999e-07, "conta_vencimento": 9.99990000099999e-07, "plano_nova_linha": 9.99990000099999e-07, "conta_contestacao": 9.99990000099999e-07, "vas_cancelamento": 0.9970900290997089, "negociacao_religacao": 9.99990000099999e-07, "vas_consulta": 9.99990000099999e-07, "vas_contratacao": 9.99990000099999e-07, "roaming_cobranca": 9.99990000099999e-07, "marketplace_compra": 9.99990000099999e-07, "cancelamento_linha": 0.0028999710002899966, "sem_correspondencia": 9.99990000099999e-07}, "confidence": 0.9919, "input_tokens": 287, "latency_ms": 188.78534500004207} +{"id": "g0125-vas_cancelamento-indireto_multiplo-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 9.999910000809993e-05, "beneficios_consulta": 9.999910000809993e-07, "conta_vencimento": 9.999910000809993e-07, "plano_troca": 9.999910000809993e-07, "plano_nova_linha": 9.999910000809993e-07, "roaming_pacote": 9.999910000809993e-07, "conta_contestacao": 9.999910000809993e-07, "suporte_configuracao": 9.999910000809993e-07, "cancelamento_linha": 0.008699921700704693, "vas_consulta": 9.999910000809993e-07, "vas_cancelamento": 0.9911910792802865, "sem_correspondencia": 9.999910000809993e-07}, "confidence": 0.9794, "input_tokens": 319, "latency_ms": 202.88102000000663} +{"id": "g0126-vas_contratacao-curto_neutro-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 9.999940000359997e-07, "beneficios_consulta": 9.999940000359997e-07, "fidelidade_pontos": 9.999940000359997e-07, "vas_contratacao": 0.9998940006359962, "plano_nova_linha": 9.999940000359997e-07, "parceiros_ofertas": 9.999940000359999e-05, "vas_consulta": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9994, "input_tokens": 205, "latency_ms": 139.1516840000122} +{"id": "g0126-vas_contratacao-curto_neutro-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"vas_consulta": 0.0054994500549945015, "vas_cancelamento": 0.0002999700029997001, "vas_contratacao": 0.10108989101089894, "parceiros_ofertas": 0.0004999500049995001, "plano_nova_linha": 0.8894110588941108, "cadastro_atualizacao": 0.002499750024997501, "beneficios_consulta": 0.0004999500049995001, "sem_correspondencia": 0.00019998000199980009}, "confidence": 0.8121, "input_tokens": 203, "latency_ms": 140.41209600003413} +{"id": "g0126-vas_contratacao-curto_neutro-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "fidelidade_pontos": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "vas_consulta": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "seguranca_fraude": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "vas_contratacao": 0.9999850002249969, "internet_problema_conexao": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 180.17971699998725} +{"id": "g0126-vas_contratacao-curto_neutro-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.27822782278227826, "vas_consulta": 0.33793379337933793, "parceiros_ofertas": 0.013401340134013404, "plano_troca": 0.012601260126012603, "beneficios_consulta": 0.03700370037003701, "cadastro_atualizacao": 0.008300830083008302, "vas_cancelamento": 0.28092809280928094, "sem_correspondencia": 0.03160316031603161}, "confidence": 0.2964, "input_tokens": 208, "latency_ms": 141.4442509999958} +{"id": "g0126-vas_contratacao-curto_neutro-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.3913, "parceiros_ofertas": 0.1382, "vas_consulta": 0.1019, "vas_cancelamento": 0.1561, "bonus_nao_recebido": 0.0906, "beneficios_consulta": 0.0274, "recarga_saldo": 0.0134, "sem_correspondencia": 0.0811}, "confidence": 0.1628, "input_tokens": 211, "latency_ms": 144.97805199999902} +{"id": "g0126-vas_contratacao-curto_neutro-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_pacote_adicional": 0.0005001000200040008, "portabilidade": 0.0039007801560312066, "recarga_realizar": 0.0014002800560112022, "parceiros_ofertas": 0.0015003000600120025, "recarga_nao_creditada": 0.00590118023604721, "roaming_duvida": 0.0003000600120024005, "internet_problema_conexao": 0.00020004000800160035, "beneficios_consulta": 0.0003000600120024005, "conta_explicacao": 0.000600120024004801, "vas_contratacao": 0.9835967193438689, "cancelamento_linha": 0.00020004000800160035, "vas_consulta": 0.000600120024004801, "troca_numero": 0.00020004000800160035, "vas_cancelamento": 0.0003000600120024005, "negociacao_divida": 0.00020004000800160035, "sem_correspondencia": 0.0003000600120024005}, "confidence": 0.9575, "input_tokens": 283, "latency_ms": 188.41059400000404} +{"id": "g0126-vas_contratacao-curto_neutro-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.8117, "plano_troca": 0.0034, "conta_vencimento": 0.0016, "vas_consulta": 0.136, "parceiros_ofertas": 0.0059, "vas_cancelamento": 0.0128, "beneficios_consulta": 0.0264, "sem_correspondencia": 0.0022}, "confidence": 0.6798, "input_tokens": 202, "latency_ms": 137.417035999988} +{"id": "g0126-vas_contratacao-curto_neutro-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.0281, "plano_consulta": 0.012, "vas_cancelamento": 0.0058, "atendimento_humano": 0.0006, "roaming_pacote": 0.0169, "beneficios_consulta": 0.001, "parceiros_ofertas": 0.0025, "bonus_nao_recebido": 0.0078, "conta_explicacao": 0.0059, "troca_numero": 0.0008, "internet_problema_conexao": 0.0013, "marketplace_pedido": 0.0016, "cadastro_atualizacao": 0.0064, "internet_consumo": 0.003, "vas_contratacao": 0.9008, "sem_correspondencia": 0.0055}, "confidence": 0.8038, "input_tokens": 281, "latency_ms": 179.8926240000469} +{"id": "g0126-vas_contratacao-curto_neutro-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.5865586558655865, "vas_contratacao": 0.0392039203920392, "parceiros_ofertas": 0.0153015301530153, "sem_correspondencia": 0.35893589358935896}, "confidence": 0.3712, "input_tokens": 123, "latency_ms": 101.50403199997982} +{"id": "g0126-vas_contratacao-curto_neutro-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.3128312831283129, "parceiros_ofertas": 0.3958395839583958, "vas_contratacao": 0.13421342134213424, "sem_correspondencia": 0.1571157115711571}, "confidence": 0.0689, "input_tokens": 124, "latency_ms": 99.88399899998512} +{"id": "g0126-vas_contratacao-curto_neutro-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_debito_automatico_digital": 0.00030003000300030005, "plano_consulta": 0.005500550055005501, "recarga_realizar": 0.00010001000100010003, "parceiros_ofertas": 0.00010001000100010003, "marketplace_compra": 0.0009000900090009002, "beneficios_consulta": 0.0004000400040004001, "vas_consulta": 0.025302530253025306, "plano_nova_linha": 0.00030003000300030005, "vas_cancelamento": 0.9617961796179619, "marketplace_pedido": 0.0004000400040004001, "fidelidade_resgate": 0.00020002000200020005, "reclamacao_atendimento": 0.00010001000100010003, "portabilidade": 0.00010001000100010003, "vas_contratacao": 0.00030003000300030005, "conta_contestacao": 0.00030003000300030005, "sem_correspondencia": 0.0039003900390039005}, "confidence": 0.9244, "input_tokens": 286, "latency_ms": 186.649846000023} +{"id": "g0126-vas_contratacao-curto_neutro-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.014000000000000002, "vas_contratacao": 0.9591000000000001, "beneficios_consulta": 0.013500000000000002, "sem_correspondencia": 0.013400000000000002}, "confidence": 0.8444, "input_tokens": 126, "latency_ms": 102.00467900000376} +{"id": "g0130-vas_contratacao-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"troca_numero": 0.0001000090008100729, "negociacao_religacao": 1.0000900081007289e-06, "suporte_sem_sinal": 1.0000900081007289e-06, "conta_explicacao": 1.0000900081007289e-06, "parceiros_ofertas": 1.0000900081007289e-06, "plano_consulta": 1.0000900081007289e-06, "vas_cancelamento": 1.0000900081007289e-06, "vas_consulta": 1.0000900081007289e-06, "fidelidade_pontos": 1.0000900081007289e-06, "beneficios_consulta": 1.0000900081007289e-06, "marketplace_compra": 0.9998899900991088, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9991, "input_tokens": 288, "latency_ms": 181.65242000003445} +{"id": "g0130-vas_contratacao-emocional-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.005100510051005103, "vas_contratacao": 0.0014001400140014005, "vas_consulta": 0.9682968296829686, "conta_explicacao": 0.0011001100110011005, "beneficios_consulta": 0.0014001400140014005, "suporte_sem_sinal": 0.011201120112011204, "parceiros_ofertas": 0.00010001000100010004, "plano_consulta": 0.003400340034003401, "atendimento_humano": 0.002200220022002201, "desconto_retencao": 0.003400340034003401, "bonus_nao_recebido": 0.0003000300030003001, "sem_correspondencia": 0.0021002100210021006}, "confidence": 0.9183, "input_tokens": 276, "latency_ms": 175.9959650000269} +{"id": "g0130-vas_contratacao-emocional-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"beneficios_consulta": 0.016601660166016604, "vas_consulta": 0.019701970197019702, "parceiros_ofertas": 0.14991499149914994, "negociacao_divida": 0.0021002100210021, "internet_pacote_adicional": 0.12341234123412342, "reclamacao_atendimento": 0.0036003600360036006, "conta_debito_automatico_digital": 0.027402740274027407, "suporte_configuracao": 0.39623962396239626, "suporte_chip_esim": 0.12161216121612163, "vas_cancelamento": 0.11721172117211723, "bonus_nao_recebido": 0.011801180118011801, "sem_correspondencia": 0.010401040104010401}, "confidence": 0.278, "input_tokens": 284, "latency_ms": 188.20571499998096} +{"id": "g0130-vas_contratacao-emocional-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"conta_contestacao": 0.00019998000199980009, "vas_contratacao": 0.8198180181981803, "troca_numero": 0.0004999500049995001, "vas_cancelamento": 0.010798920107989204, "cadastro_atualizacao": 0.0011998800119988003, "roaming_duvida": 0.005299470052994702, "beneficios_consulta": 0.00019998000199980009, "conta_explicacao": 0.0012998700129987003, "seguranca_fraude": 0.0006999300069993002, "vas_consulta": 0.0004999500049995001, "plano_nova_linha": 0.15248475152484756, "desconto_retencao": 0.0004999500049995001, "parceiros_ofertas": 0.002999700029997001, "negociacao_divida": 0.00039996000399960017, "cancelamento_linha": 0.0005999400059994002, "sem_correspondencia": 0.002499750024997501}, "confidence": 0.7827, "input_tokens": 293, "latency_ms": 189.0926070000205} +{"id": "g0130-vas_contratacao-emocional-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 0.141014101410141, "beneficios_consulta": 0.08330833083308331, "conta_contestacao": 0.0070007000700070005, "plano_troca": 0.004300430043004301, "parceiros_ofertas": 0.28052805280528054, "bonus_nao_recebido": 0.015201520152015202, "vas_contratacao": 0.21972197219721973, "plano_nova_linha": 0.008600860086008601, "conta_segunda_via": 0.0101010101010101, "vas_consulta": 0.1813181318131813, "vas_cancelamento": 0.0363036303630363, "sem_correspondencia": 0.012601260126012601}, "confidence": 0.2486, "input_tokens": 284, "latency_ms": 195.37749299996676} +{"id": "g0130-vas_contratacao-emocional-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_contratacao": 1.0002920852889043e-06, "negociacao_divida": 1.0002920852889043e-06, "fidelidade_resgate": 0.00020005841705778086, "desconto_retencao": 0.0006001752511733425, "vas_consulta": 1.0002920852889043e-06, "beneficios_consulta": 1.0002920852889043e-06, "seguranca_perda_roubo": 0.9953906540709887, "troca_numero": 1.0002920852889043e-06, "marketplace_pedido": 0.00010002920852889043, "parceiros_ofertas": 1.0002920852889043e-06, "conta_contestacao": 1.0002920852889043e-06, "conta_debito_automatico_digital": 0.001200350502346685, "vas_cancelamento": 0.0020005841705778085, "internet_problema_conexao": 1.0002920852889043e-06, "portabilidade": 0.0004001168341155617, "sem_correspondencia": 0.00010002920852889043}, "confidence": 0.9858, "input_tokens": 290, "latency_ms": 185.5694779999908} +{"id": "g0130-vas_contratacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"recarga_nao_creditada": 0.0012001116103797652, "seguranca_fraude": 0.0004000372034599218, "reclamacao_atendimento": 1.0000930086498043e-06, "roaming_duvida": 0.00010000930086498046, "suporte_sem_sinal": 1.0000930086498043e-06, "fidelidade_resgate": 1.0000930086498043e-06, "cadastro_atualizacao": 1.0000930086498043e-06, "parceiros_ofertas": 0.9964926738186651, "vas_cancelamento": 0.0003000279025949413, "conta_vencimento": 1.0000930086498043e-06, "portabilidade": 0.0003000279025949413, "suporte_configuracao": 0.0004000372034599218, "negociacao_divida": 1.0000930086498043e-06, "recarga_saldo": 0.00010000930086498046, "vas_consulta": 1.0000930086498043e-06, "sem_correspondencia": 0.0007000651060548631}, "confidence": 0.989, "input_tokens": 294, "latency_ms": 187.48405700000603} +{"id": "g0130-vas_contratacao-emocional-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.3402, "parceiros_ofertas": 0.336, "beneficios_consulta": 0.2543, "sem_correspondencia": 0.0695}, "confidence": 0.0862, "input_tokens": 140, "latency_ms": 109.62041099998032} +{"id": "g0130-vas_contratacao-emocional-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"negociacao_religacao": 0.002000400080016003, "fidelidade_resgate": 0.0028005601120224045, "fidelidade_pontos": 0.000600120024004801, "parceiros_ofertas": 0.002000400080016003, "recarga_nao_creditada": 0.0003000600120024005, "vas_cancelamento": 0.026805361072214446, "vas_contratacao": 0.9431886377275456, "marketplace_compra": 0.004700940188037608, "vas_consulta": 0.0003000600120024005, "beneficios_consulta": 0.0003000600120024005, "portabilidade": 0.014902980596119225, "sem_correspondencia": 0.0021004200840168035}, "confidence": 0.8764, "input_tokens": 286, "latency_ms": 184.38968099997055} +{"id": "g0130-vas_contratacao-emocional-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.009799020097990201, "vas_contratacao": 0.0064993500649935, "parceiros_ofertas": 0.014998500149985002, "sem_correspondencia": 0.9687031296870313}, "confidence": 0.8763, "input_tokens": 130, "latency_ms": 106.01060599998391} +{"id": "g0130-vas_contratacao-emocional-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.5213478652134786, "conta_pagamento_confirmacao": 0.0014998500149985001, "vas_consulta": 0.11078892110788921, "beneficios_consulta": 0.021797820217978204, "internet_consumo": 0.007699230076992301, "vas_cancelamento": 0.16698330166983302, "parceiros_ofertas": 0.12768723127687232, "sem_correspondencia": 0.042195780421957804}, "confidence": 0.3223, "input_tokens": 220, "latency_ms": 146.76226500000666} +{"id": "g0130-vas_contratacao-emocional-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 1.0000950090258573e-06, "vas_contratacao": 0.993894419969897, "vas_consulta": 1.0000950090258573e-06, "vas_cancelamento": 1.0000950090258573e-06, "marketplace_compra": 0.005200494046934458, "marketplace_pedido": 0.0009000855081232716, "beneficios_consulta": 1.0000950090258573e-06, "sem_correspondencia": 1.0000950090258573e-06}, "confidence": 0.9804, "input_tokens": 217, "latency_ms": 148.79058099995746} +{"id": "g0132-vas_contratacao-indireto_multiplo-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.28717128287171284, "parceiros_ofertas": 0.05549445055494451, "vas_contratacao": 0.5989401059894011, "sem_correspondencia": 0.058394160583941604}, "confidence": 0.2847, "input_tokens": 140, "latency_ms": 108.20504700001266} +{"id": "g0132-vas_contratacao-indireto_multiplo-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"suporte_chip_esim": 9.999900000999991e-07, "vas_consulta": 0.9998900010999892, "roaming_duvida": 9.999900000999991e-07, "plano_consulta": 9.999900000999991e-07, "bonus_nao_recebido": 9.999900000999991e-07, "parceiros_ofertas": 9.999900000999991e-07, "vas_cancelamento": 9.999900000999992e-05, "beneficios_consulta": 9.999900000999991e-07, "conta_debito_automatico_digital": 9.999900000999991e-07, "vas_contratacao": 9.999900000999991e-07, "cancelamento_linha": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9997, "input_tokens": 285, "latency_ms": 183.85297200001105} +{"id": "g0132-vas_contratacao-indireto_multiplo-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.027500000000000004, "seguranca_fraude": 0.006100000000000001, "roaming_pacote": 0.015400000000000002, "conta_contestacao": 0.05340000000000001, "cancelamento_linha": 0.041400000000000006, "seguranca_perda_roubo": 0.009900000000000003, "bonus_nao_recebido": 0.04530000000000001, "vas_contratacao": 0.44250000000000006, "vas_consulta": 0.3289000000000001, "beneficios_consulta": 0.006400000000000001, "vas_cancelamento": 0.011200000000000002, "sem_correspondencia": 0.012000000000000002}, "confidence": 0.384, "input_tokens": 273, "latency_ms": 175.33249699999942} +{"id": "g0132-vas_contratacao-indireto_multiplo-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"parceiros_ofertas": 0.0017001700170017002, "vas_contratacao": 0.00020002000200020003, "beneficios_consulta": 0.9494949494949495, "sem_correspondencia": 0.048604860486048604}, "confidence": 0.8492, "input_tokens": 138, "latency_ms": 108.43680700003233} +{"id": "g0132-vas_contratacao-indireto_multiplo-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 1.0000890079217048e-06, "seguranca_fraude": 1.0000890079217048e-06, "suporte_chip_esim": 1.0000890079217048e-06, "vas_cancelamento": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "vas_contratacao": 0.9999889990209127, "cadastro_atualizacao": 1.0000890079217048e-06, "reclamacao_atendimento": 1.0000890079217048e-06, "marketplace_compra": 1.0000890079217048e-06, "marketplace_pedido": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9998, "input_tokens": 296, "latency_ms": 186.84260099996663} +{"id": "g0132-vas_contratacao-indireto_multiplo-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 0.0067, "conta_debito_automatico_digital": 0.0051, "roaming_pacote": 0.005, "negociacao_divida": 0.005, "recarga_saldo": 0.0059, "vas_consulta": 0.1848, "conta_segunda_via": 0.005, "parceiros_ofertas": 0.2397, "troca_numero": 0.0061, "vas_cancelamento": 0.0061, "beneficios_consulta": 0.005, "plano_nova_linha": 0.279, "plano_troca": 0.0336, "vas_contratacao": 0.2014, "conta_pagamento_confirmacao": 0.0053, "sem_correspondencia": 0.0063}, "confidence": 0.3631, "input_tokens": 289, "latency_ms": 182.85610100002714} +{"id": "g0132-vas_contratacao-indireto_multiplo-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.006199380061993801, "vas_cancelamento": 0.015798420157984203, "plano_nova_linha": 0.000999900009999, "conta_vencimento": 0.00039996000399960006, "fidelidade_pontos": 0.0010998900109989002, "marketplace_pedido": 0.0004999500049995, "vas_contratacao": 0.0007999200079992001, "internet_problema_conexao": 0.0038996100389961, "vas_consulta": 0.9436056394360564, "internet_consumo": 0.008499150084991502, "fidelidade_resgate": 0.0007999200079992001, "conta_explicacao": 0.0016998300169983002, "plano_troca": 0.0004999500049995, "cancelamento_linha": 0.0021997800219978004, "plano_consulta": 0.004199580041995801, "sem_correspondencia": 0.008799120087991202}, "confidence": 0.8778, "input_tokens": 300, "latency_ms": 187.84717599999112} +{"id": "g0132-vas_contratacao-indireto_multiplo-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.00010000980096049413, "vas_consulta": 0.9988978919934154, "vas_cancelamento": 0.00010000980096049413, "suporte_chip_esim": 1.0000980096049412e-06, "troca_numero": 1.0000980096049412e-06, "parceiros_ofertas": 0.0005000490048024707, "beneficios_consulta": 0.00020001960192098827, "sem_correspondencia": 0.00020001960192098827}, "confidence": 0.9945, "input_tokens": 207, "latency_ms": 144.66940699998077} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"vas_cancelamento": 9.999930000489998e-07, "marketplace_compra": 9.999930000489998e-07, "parceiros_ofertas": 9.999930000489998e-07, "roaming_duvida": 9.999930000489998e-07, "vas_consulta": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "beneficios_consulta": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 216, "latency_ms": 142.99815900000112} +{"id": "g0132-vas_contratacao-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.1907807311461542, "parceiros_ofertas": 0.03399656634679897, "recarga_nao_creditada": 0.003499646535699894, "conta_vencimento": 0.00019997980203999394, "portabilidade": 0.0042995657438598695, "negociacao_religacao": 0.00019997980203999394, "atendimento_humano": 9.998990101999696e-07, "beneficios_consulta": 0.3143682488068705, "seguranca_perda_roubo": 0.0039995960407998785, "plano_troca": 9.998990101999697e-05, "vas_consulta": 0.43075649359414697, "conta_contestacao": 9.998990101999697e-05, "suporte_sem_sinal": 0.0061993738632398114, "cancelamento_linha": 0.004699525347939858, "suporte_chip_esim": 0.0039995960407998785, "sem_correspondencia": 0.002799717228559915}, "confidence": 0.5228, "input_tokens": 298, "latency_ms": 192.80065800001012} +{"id": "g0132-vas_contratacao-indireto_multiplo-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.34730000000000005, "beneficios_consulta": 0.04710000000000001, "parceiros_ofertas": 0.08180000000000001, "reclamacao_atendimento": 0.033100000000000004, "seguranca_fraude": 0.012200000000000003, "vas_cancelamento": 0.025000000000000005, "vas_consulta": 0.41780000000000006, "sem_correspondencia": 0.03570000000000001}, "confidence": 0.2986, "input_tokens": 222, "latency_ms": 154.36622199996464} +{"id": "g0133-vas_consulta-curto_neutro-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.013898610138986097, "suporte_chip_esim": 0.010898910108989098, "fidelidade_resgate": 0.012898710128987098, "vas_cancelamento": 0.0728927107289271, "suporte_sem_sinal": 0.010998900109988998, "conta_contestacao": 0.010098990100989899, "troca_numero": 0.15498450154984497, "roaming_pacote": 0.00999900009999, "vas_consulta": 0.32576742325767416, "negociacao_religacao": 0.009699030096990299, "plano_troca": 0.009699030096990299, "plano_nova_linha": 0.06289371062893709, "conta_vencimento": 0.010098990100989899, "parceiros_ofertas": 0.18878112188781118, "plano_consulta": 0.0266973302669733, "sem_correspondencia": 0.0696930306969303}, "confidence": 0.2572, "input_tokens": 283, "latency_ms": 186.55418299999837} +{"id": "g0133-vas_consulta-curto_neutro-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"parceiros_ofertas": 0.006200000000000001, "marketplace_pedido": 0.008200000000000002, "troca_numero": 0.6548000000000002, "vas_contratacao": 0.03570000000000001, "vas_cancelamento": 0.04410000000000001, "suporte_chip_esim": 0.0009000000000000001, "vas_consulta": 0.22580000000000003, "seguranca_fraude": 0.0030000000000000005, "reclamacao_atendimento": 0.0024000000000000002, "fidelidade_resgate": 0.0025000000000000005, "plano_consulta": 0.0015000000000000002, "sem_correspondencia": 0.014900000000000002}, "confidence": 0.5709, "input_tokens": 271, "latency_ms": 214.42134400001578} +{"id": "g0133-vas_consulta-curto_neutro-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"vas_consulta": 0.39670000000000005, "vas_cancelamento": 0.023400000000000004, "plano_consulta": 0.46590000000000004, "sem_correspondencia": 0.11400000000000002}, "confidence": 0.2368, "input_tokens": 129, "latency_ms": 133.32758299998204} +{"id": "g0133-vas_consulta-curto_neutro-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9871987198719872, "plano_consulta": 0.0036003600360036, "vas_cancelamento": 0.0019001900190019003, "sem_correspondencia": 0.007300730073007301}, "confidence": 0.9413, "input_tokens": 127, "latency_ms": 131.98843199995736} +{"id": "g0133-vas_consulta-curto_neutro-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0081, "vas_consulta": 0.1617, "plano_consulta": 0.2547, "sem_correspondencia": 0.5755}, "confidence": 0.2786, "input_tokens": 129, "latency_ms": 136.37876699999651} +{"id": "g0133-vas_consulta-curto_neutro-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0011001089107821674, "vas_consulta": 0.9982988315843268, "vas_cancelamento": 1.0000990098019702e-06, "sem_correspondencia": 0.0006000594058811822}, "confidence": 0.9894, "input_tokens": 130, "latency_ms": 133.96452899996802} +{"id": "g0133-vas_consulta-curto_neutro-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"reclamacao_atendimento": 0.0088, "vas_cancelamento": 0.6581, "fidelidade_pontos": 0.0574, "internet_problema_conexao": 0.0968, "marketplace_pedido": 0.0086, "bonus_nao_recebido": 0.0165, "negociacao_divida": 0.0017, "recarga_realizar": 0.0031, "roaming_pacote": 0.0045, "negociacao_religacao": 0.0067, "roaming_duvida": 0.0044, "vas_contratacao": 0.0208, "plano_consulta": 0.0032, "vas_consulta": 0.0189, "cadastro_atualizacao": 0.0659, "sem_correspondencia": 0.0246}, "confidence": 0.5057, "input_tokens": 286, "latency_ms": 276.5332420000277} +{"id": "g0133-vas_consulta-curto_neutro-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 1.00019003610686e-06, "vas_consulta": 0.9989898080635318, "suporte_sem_sinal": 1.00019003610686e-06, "vas_cancelamento": 1.00019003610686e-06, "conta_contestacao": 1.00019003610686e-06, "seguranca_fraude": 1.00019003610686e-06, "vas_contratacao": 0.00100019003610686, "plano_consulta": 1.00019003610686e-06, "recarga_nao_creditada": 1.00019003610686e-06, "roaming_duvida": 1.00019003610686e-06, "beneficios_consulta": 1.00019003610686e-06, "sem_correspondencia": 1.00019003610686e-06}, "confidence": 0.9961, "input_tokens": 279, "latency_ms": 198.28414599999178} +{"id": "g0133-vas_consulta-curto_neutro-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.00020000000000000004, "vas_consulta": 0.9620000000000001, "internet_problema_conexao": 0.00030000000000000003, "plano_consulta": 0.007500000000000001, "vas_cancelamento": 0.0025000000000000005, "vas_contratacao": 0.022100000000000005, "conta_vencimento": 0.0008000000000000001, "sem_correspondencia": 0.004600000000000001}, "confidence": 0.9001, "input_tokens": 204, "latency_ms": 130.67775700000084} +{"id": "g0133-vas_consulta-curto_neutro-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.06139386061393861, "vas_consulta": 0.28217178282171784, "plano_consulta": 0.15418458154184583, "sem_correspondencia": 0.5022497750224977}, "confidence": 0.1615, "input_tokens": 129, "latency_ms": 98.50749999998243} +{"id": "g0133-vas_consulta-curto_neutro-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.8963103689631039, "plano_consulta": 0.0017998200179982005, "beneficios_consulta": 0.0023997600239976007, "suporte_sem_sinal": 0.0022997700229977006, "negociacao_divida": 0.00039996000399960017, "negociacao_religacao": 0.0007999200079992003, "conta_contestacao": 0.0054994500549945015, "portabilidade": 0.002799720027997201, "vas_contratacao": 0.005399460053994602, "atendimento_humano": 0.07529247075292474, "vas_cancelamento": 0.003999600039996001, "sem_correspondencia": 0.002999700029997001}, "confidence": 0.8172, "input_tokens": 273, "latency_ms": 166.57630299999937} +{"id": "g0133-vas_consulta-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.4619, "vas_cancelamento": 0.17, "vas_contratacao": 0.069, "sem_correspondencia": 0.2991}, "confidence": 0.1318, "input_tokens": 131, "latency_ms": 99.95052499999701} +{"id": "g0136-vas_consulta-regionalismo-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.011000000000000001, "vas_cancelamento": 0.0014000000000000002, "vas_consulta": 0.9741000000000001, "sem_correspondencia": 0.013500000000000002}, "confidence": 0.8971, "input_tokens": 130, "latency_ms": 94.52482800003281} +{"id": "g0136-vas_consulta-regionalismo-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0028, "vas_consulta": 0.9917, "vas_cancelamento": 0.0011, "sem_correspondencia": 0.0044}, "confidence": 0.9597, "input_tokens": 132, "latency_ms": 97.41186200000129} +{"id": "g0136-vas_consulta-regionalismo-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_realizar": 0.00020002000200020008, "vas_cancelamento": 0.0003000300030003001, "vas_consulta": 0.9610961096109614, "conta_segunda_via": 0.0003000300030003001, "atendimento_humano": 0.0035003500350035016, "plano_consulta": 0.006700670067006703, "conta_contestacao": 0.0005000500050005003, "conta_pagamento_confirmacao": 0.0005000500050005003, "plano_nova_linha": 0.02050205020502051, "vas_contratacao": 0.0032003200320032013, "marketplace_compra": 0.00040004000400040016, "sem_correspondencia": 0.002800280028002801}, "confidence": 0.9099, "input_tokens": 276, "latency_ms": 169.3737880000299} +{"id": "g0136-vas_consulta-regionalismo-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.7589, "seguranca_perda_roubo": 0.0054, "conta_debito_automatico_digital": 0.0008, "suporte_configuracao": 0.0015, "parceiros_ofertas": 0.0008, "vas_consulta": 0.1518, "vas_cancelamento": 0.0043, "vas_contratacao": 0.0031, "plano_consulta": 0.0052, "roaming_cobranca": 0.0103, "seguranca_fraude": 0.0069, "sem_correspondencia": 0.051}, "confidence": 0.6593, "input_tokens": 285, "latency_ms": 175.8659579999744} +{"id": "g0136-vas_consulta-regionalismo-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.04290429042904291, "plano_consulta": 0.08610861086108611, "conta_pagamento_confirmacao": 0.019001900190019003, "conta_debito_automatico_digital": 0.0025002500250025004, "conta_vencimento": 0.0018001800180018003, "conta_explicacao": 0.8228822882288229, "conta_segunda_via": 0.004500450045004501, "sem_correspondencia": 0.020302030203020304}, "confidence": 0.6575, "input_tokens": 235, "latency_ms": 148.57893000004196} +{"id": "g0136-vas_consulta-regionalismo-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 9.999960000159999e-07, "cadastro_atualizacao": 0.0005999976000095998, "vas_cancelamento": 0.028499886000455995, "plano_consulta": 9.999960000159999e-07, "internet_problema_conexao": 9.999960000159999e-07, "vas_consulta": 0.9694961220155118, "marketplace_pedido": 9.999960000159999e-05, "atendimento_humano": 9.999960000159999e-05, "vas_contratacao": 0.0005999976000095998, "marketplace_compra": 0.0002999988000047999, "desconto_retencao": 9.999960000159999e-07, "sem_correspondencia": 0.0002999988000047999}, "confidence": 0.9408, "input_tokens": 285, "latency_ms": 175.4293500000017} +{"id": "g0136-vas_consulta-regionalismo-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.012598740125987402, "vas_cancelamento": 0.012398760123987601, "plano_nova_linha": 0.012698730126987301, "vas_consulta": 0.5795420457954205, "vas_contratacao": 0.012398760123987601, "plano_consulta": 0.0852914708529147, "portabilidade": 0.024897510248975102, "internet_pacote_adicional": 0.012898710128987101, "cancelamento_linha": 0.04079592040795921, "conta_vencimento": 0.012298770122987702, "fidelidade_resgate": 0.0372962703729627, "sem_correspondencia": 0.15688431156884314}, "confidence": 0.3999, "input_tokens": 290, "latency_ms": 191.67558500004134} +{"id": "g0136-vas_consulta-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"bonus_nao_recebido": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "vas_contratacao": 0.9999890001209993, "plano_nova_linha": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "suporte_configuracao": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 204.79629200002591} +{"id": "g0136-vas_consulta-regionalismo-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0003, "vas_cancelamento": 0.0017, "vas_consulta": 0.9956, "sem_correspondencia": 0.0024}, "confidence": 0.977, "input_tokens": 128, "latency_ms": 108.54731599999923} +{"id": "g0136-vas_consulta-regionalismo-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.2408, "conta_explicacao": 0.3359, "conta_pagamento_confirmacao": 0.0232, "conta_debito_automatico_digital": 0.0893, "plano_consulta": 0.0215, "conta_contestacao": 0.0276, "conta_segunda_via": 0.1237, "sem_correspondencia": 0.138}, "confidence": 0.1701, "input_tokens": 240, "latency_ms": 226.21848} +{"id": "g0136-vas_consulta-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"vas_contratacao": 0.0583, "vas_cancelamento": 0.0008, "plano_consulta": 0.9104, "sem_correspondencia": 0.0305}, "confidence": 0.738, "input_tokens": 147, "latency_ms": 119.50712700001986} +{"id": "g0136-vas_consulta-regionalismo-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9948965049609811, "roaming_pacote": 1.0000970094099127e-06, "vas_contratacao": 0.00020001940188198254, "vas_cancelamento": 1.0000970094099127e-06, "vas_consulta": 0.0046004462432855985, "plano_consulta": 0.00010000970094099127, "internet_pacote_adicional": 1.0000970094099127e-06, "sem_correspondencia": 0.00020001940188198254}, "confidence": 0.9832, "input_tokens": 210, "latency_ms": 153.48411000002216} +{"id": "g0138-vas_consulta-longo_contexto-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.008000800080008, "plano_consulta": 0.1343134313431343, "vas_consulta": 0.8267826782678268, "sem_correspondencia": 0.030903090309030903}, "confidence": 0.5865, "input_tokens": 161, "latency_ms": 126.95104099998389} +{"id": "g0138-vas_consulta-longo_contexto-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9450971647085059, "suporte_configuracao": 0.0008999973000081, "conta_explicacao": 0.0002999991000027, "seguranca_perda_roubo": 9.999970000090001e-05, "conta_vencimento": 9.99997000009e-07, "marketplace_compra": 9.99997000009e-07, "conta_pagamento_confirmacao": 0.004199987400037799, "vas_consulta": 0.0296999109002673, "conta_segunda_via": 9.999970000090001e-05, "plano_consulta": 0.0191999424001728, "vas_cancelamento": 9.99997000009e-07, "sem_correspondencia": 0.00039999880000360003}, "confidence": 0.891, "input_tokens": 301, "latency_ms": 197.4585789999992} +{"id": "g0138-vas_consulta-longo_contexto-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"plano_consulta": 0.0005998200539838048, "cadastro_atualizacao": 0.0003998800359892033, "conta_segunda_via": 0.0005998200539838048, "conta_contestacao": 0.0017994601619514146, "internet_problema_conexao": 0.013296011196641007, "troca_numero": 0.0003998800359892033, "internet_pacote_adicional": 0.0005998200539838048, "conta_pagamento_confirmacao": 0.02259322203338998, "fidelidade_pontos": 0.000499850044986504, "bonus_nao_recebido": 0.9244226731980406, "vas_contratacao": 0.0003998800359892033, "vas_consulta": 0.028591422573228033, "beneficios_consulta": 0.0003998800359892033, "fidelidade_resgate": 0.0005998200539838048, "vas_cancelamento": 0.0003998800359892033, "sem_correspondencia": 0.004398680395881236}, "confidence": 0.8601, "input_tokens": 308, "latency_ms": 200.61531600003946} +{"id": "g0138-vas_consulta-longo_contexto-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"beneficios_consulta": 0.036303630363036306, "conta_contestacao": 0.057005700570057015, "vas_contratacao": 0.008700870087008702, "vas_cancelamento": 0.058605860586058614, "suporte_chip_esim": 0.0157015701570157, "atendimento_humano": 0.024302430243024302, "vas_consulta": 0.6526652665266527, "plano_troca": 0.008300830083008302, "plano_consulta": 0.07270727072707271, "marketplace_pedido": 0.011201120112011203, "internet_pacote_adicional": 0.027602760276027604, "sem_correspondencia": 0.026902690269026905}, "confidence": 0.4356, "input_tokens": 295, "latency_ms": 184.9060389999977} +{"id": "g0138-vas_consulta-longo_contexto-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"vas_cancelamento": 0.0008, "plano_consulta": 0.7689, "vas_consulta": 0.2266, "sem_correspondencia": 0.0037}, "confidence": 0.5927, "input_tokens": 151, "latency_ms": 115.74001400003908} +{"id": "g0138-vas_consulta-longo_contexto-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 166, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.052005200520052, "vas_consulta": 0.6304630463046305, "plano_consulta": 0.15061506150615062, "sem_correspondencia": 0.1669166916691669}, "confidence": 0.258, "input_tokens": 151, "latency_ms": 117.65256899997212} +{"id": "g0138-vas_consulta-longo_contexto-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao", "vas_consulta"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.2987, "cancelamento_linha": 0.0135, "conta_pagamento_confirmacao": 0.0126, "beneficios_consulta": 0.0162, "conta_debito_automatico_digital": 0.0133, "marketplace_compra": 0.0131, "conta_vencimento": 0.1458, "conta_contestacao": 0.2192, "portabilidade": 0.0161, "conta_explicacao": 0.2259, "plano_consulta": 0.013, "sem_correspondencia": 0.0126}, "confidence": 0.2826, "input_tokens": 297, "latency_ms": 194.75379200002862} +{"id": "g0138-vas_consulta-longo_contexto-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 141, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_resgate": 0.0058994100589941, "plano_consulta": 0.6068393160683931, "roaming_pacote": 0.0010998900109989002, "roaming_duvida": 0.0040995900409959, "portabilidade": 0.007099290070992901, "vas_cancelamento": 0.042995700429957, "vas_contratacao": 0.0265973402659734, "internet_pacote_adicional": 0.009999000099990002, "conta_explicacao": 0.006799320067993201, "internet_problema_conexao": 0.001999800019998, "vas_consulta": 0.27497250274972507, "sem_correspondencia": 0.0115988401159884}, "confidence": 0.5455, "input_tokens": 294, "latency_ms": 178.46638800000392} +{"id": "g0138-vas_consulta-longo_contexto-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 145, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_vencimento": 0.0003000300030003, "vas_contratacao": 0.00020002000200020003, "portabilidade": 0.0005000500050005, "vas_cancelamento": 0.00020002000200020003, "conta_contestacao": 0.0348034803480348, "plano_troca": 0.0011001100110011003, "vas_consulta": 0.7052705270527053, "suporte_chip_esim": 0.00010001000100010001, "recarga_nao_creditada": 0.2507250725072507, "plano_consulta": 0.0019001900190019003, "marketplace_compra": 0.00010001000100010001, "conta_segunda_via": 0.0011001100110011003, "bonus_nao_recebido": 0.00010001000100010001, "cancelamento_linha": 0.0021002100210021, "troca_numero": 0.00020002000200020003, "sem_correspondencia": 0.0013001300130013002}, "confidence": 0.7211, "input_tokens": 304, "latency_ms": 187.37708399999065} +{"id": "g0138-vas_consulta-longo_contexto-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"vas_cancelamento": 0.0038996100389961, "conta_contestacao": 0.0014998500149985001, "internet_consumo": 0.23557644235576444, "recarga_nao_creditada": 0.0036996300369963007, "plano_nova_linha": 0.6542345765423457, "conta_debito_automatico_digital": 0.0013998600139986002, "vas_contratacao": 0.0015998400159984002, "suporte_configuracao": 0.007099290070992901, "plano_troca": 0.0016998300169983002, "vas_consulta": 0.036396360363963605, "recarga_realizar": 0.0012998700129987, "fidelidade_resgate": 0.0132986701329867, "seguranca_perda_roubo": 0.017498250174982504, "plano_consulta": 0.013498650134986502, "marketplace_compra": 0.0036996300369963007, "sem_correspondencia": 0.0035996400359964}, "confidence": 0.6063, "input_tokens": 308, "latency_ms": 204.49326800002154} +{"id": "g0138-vas_consulta-longo_contexto-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 162, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.24197580241975802, "plano_consulta": 0.03899610038996101, "marketplace_compra": 0.0106989301069893, "vas_cancelamento": 0.15568443155684433, "fidelidade_resgate": 0.011098890110988902, "reclamacao_atendimento": 0.0106989301069893, "vas_contratacao": 0.3057694230576942, "sem_correspondencia": 0.22507749225077492}, "confidence": 0.2285, "input_tokens": 247, "latency_ms": 176.47431300002836} +{"id": "g0138-vas_consulta-longo_contexto-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 144, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9999930000490003, "plano_consulta": 9.999930000490002e-07, "atendimento_humano": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9998, "input_tokens": 214, "latency_ms": 228.98485700000037} +{"id": "g0141-beneficios_consulta-informal_abreviado-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.6948, "vas_contratacao": 0.0062, "beneficios_consulta": 0.2672, "sem_correspondencia": 0.0318}, "confidence": 0.4614, "input_tokens": 141, "latency_ms": 153.09539300000097} +{"id": "g0141-beneficios_consulta-informal_abreviado-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 9.99997000009e-07, "vas_contratacao": 9.99997000009e-07, "beneficios_consulta": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 142, "latency_ms": 165.15992899996945} +{"id": "g0141-beneficios_consulta-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5377, "bonus_nao_recebido": 0.0002, "plano_nova_linha": 0.004, "internet_pacote_adicional": 0.0006, "desconto_retencao": 0.001, "plano_consulta": 0.0019, "fidelidade_pontos": 0.0002, "vas_contratacao": 0.4354, "fidelidade_resgate": 0.0036, "conta_debito_automatico_digital": 0.0027, "parceiros_ofertas": 0.0109, "sem_correspondencia": 0.0018}, "confidence": 0.6614, "input_tokens": 295, "latency_ms": 214.01155600000266} +{"id": "g0141-beneficios_consulta-informal_abreviado-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 1.0000930086498043e-06, "plano_consulta": 1.0000930086498043e-06, "fidelidade_resgate": 1.0000930086498043e-06, "desconto_retencao": 1.0000930086498043e-06, "bonus_nao_recebido": 1.0000930086498043e-06, "vas_contratacao": 1.0000930086498043e-06, "beneficios_consulta": 0.9999929993489395, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9997, "input_tokens": 234, "latency_ms": 165.78009500000235} +{"id": "g0141-beneficios_consulta-informal_abreviado-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.019400000000000004, "bonus_nao_recebido": 0.07190000000000002, "fidelidade_pontos": 0.0018000000000000002, "vas_contratacao": 0.0009000000000000001, "plano_consulta": 0.0011000000000000003, "beneficios_consulta": 0.8994000000000001, "fidelidade_resgate": 0.004400000000000001, "sem_correspondencia": 0.0011000000000000003}, "confidence": 0.7992, "input_tokens": 233, "latency_ms": 220.19267599995374} +{"id": "g0141-beneficios_consulta-informal_abreviado-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 9.99989000120999e-07, "fidelidade_resgate": 9.99989000120999e-07, "cancelamento_linha": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "conta_vencimento": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "plano_consulta": 0.9999890001209989, "desconto_retencao": 9.99989000120999e-07, "bonus_nao_recebido": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 248.0230459999575} +{"id": "g0141-beneficios_consulta-informal_abreviado-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"portabilidade": 0.0008000800080008003, "internet_consumo": 0.0015001500150015005, "suporte_chip_esim": 0.00010001000100010004, "vas_contratacao": 0.00010001000100010004, "internet_pacote_adicional": 0.00020002000200020008, "conta_explicacao": 0.00020002000200020008, "beneficios_consulta": 0.9920992099209923, "desconto_retencao": 0.0012001200120012002, "fidelidade_resgate": 0.00030003000300030005, "vas_consulta": 0.0005000500050005002, "marketplace_compra": 0.00010001000100010004, "fidelidade_pontos": 0.0005000500050005002, "plano_consulta": 0.00040004000400040016, "conta_debito_automatico_digital": 0.00020002000200020008, "bonus_nao_recebido": 0.0009000900090009003, "sem_correspondencia": 0.0009000900090009003}, "confidence": 0.9761, "input_tokens": 296, "latency_ms": 200.9933719999708} +{"id": "g0141-beneficios_consulta-informal_abreviado-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.1989, "beneficios_consulta": 0.3018, "vas_contratacao": 0.1019, "sem_correspondencia": 0.3974}, "confidence": 0.0751, "input_tokens": 139, "latency_ms": 120.76560299999528} +{"id": "g0141-beneficios_consulta-informal_abreviado-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.0007, "vas_contratacao": 0.9975, "plano_consulta": 0.0009, "sem_correspondencia": 0.0009}, "confidence": 0.9855, "input_tokens": 140, "latency_ms": 118.20151099999521} +{"id": "g0141-beneficios_consulta-informal_abreviado-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9973000000000001, "plano_consulta": 0.0021000000000000003, "vas_contratacao": 0.00020000000000000004, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.9853, "input_tokens": 140, "latency_ms": 112.32594100005144} +{"id": "g0141-beneficios_consulta-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_consulta": 0.0075, "vas_contratacao": 0.2225, "desconto_retencao": 0.5986, "sem_correspondencia": 0.1714}, "confidence": 0.2928, "input_tokens": 139, "latency_ms": 111.58392400000139} +{"id": "g0141-beneficios_consulta-informal_abreviado-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9997860029959579, "recarga_saldo": 9.99986000195997e-07, "conta_segunda_via": 9.99986000195997e-07, "suporte_sem_sinal": 9.99986000195997e-07, "bonus_nao_recebido": 9.99986000195997e-07, "vas_contratacao": 9.99986000195997e-07, "fidelidade_resgate": 9.99986000195997e-07, "roaming_duvida": 9.99986000195997e-07, "desconto_retencao": 9.99986000195997e-07, "negociacao_religacao": 9.99986000195997e-07, "vas_consulta": 9.99986000195997e-07, "portabilidade": 9.99986000195997e-07, "plano_consulta": 0.00019999720003919941, "troca_numero": 9.99986000195997e-07, "fidelidade_pontos": 9.99986000195997e-07, "sem_correspondencia": 9.99986000195997e-07}, "confidence": 0.9991, "input_tokens": 294, "latency_ms": 188.4721300000365} +{"id": "g0142-beneficios_consulta-erros_digitacao-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9999970000090003, "vas_contratacao": 9.999970000090002e-07, "plano_consulta": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 133, "latency_ms": 109.7992900000122} +{"id": "g0142-beneficios_consulta-erros_digitacao-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.0008999091091799728, "desconto_retencao": 9.9989901019997e-05, "vas_contratacao": 0.99789921217957, "fidelidade_resgate": 9.9989901019997e-05, "beneficios_consulta": 0.000199979802039994, "bonus_nao_recebido": 9.9989901019997e-05, "fidelidade_pontos": 9.998990101999698e-07, "sem_correspondencia": 0.0006999293071399789}, "confidence": 0.9916, "input_tokens": 226, "latency_ms": 148.4968839999965} +{"id": "g0142-beneficios_consulta-erros_digitacao-02-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.0115, "fidelidade_resgate": 0.0003, "beneficios_consulta": 0.8644, "marketplace_pedido": 0.0006, "internet_pacote_adicional": 0.0001, "fidelidade_pontos": 0.0016, "desconto_retencao": 0.0058, "vas_contratacao": 0.0478, "roaming_cobranca": 0.0001, "bonus_nao_recebido": 0.0029, "plano_troca": 0.0642, "sem_correspondencia": 0.0007}, "confidence": 0.7708, "input_tokens": 288, "latency_ms": 182.72795899997618} +{"id": "g0142-beneficios_consulta-erros_digitacao-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9999970000090003, "plano_consulta": 9.999970000090002e-07, "vas_contratacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 131, "latency_ms": 106.15826500003323} +{"id": "g0142-beneficios_consulta-erros_digitacao-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.0691, "vas_contratacao": 0.6122, "beneficios_consulta": 0.1434, "sem_correspondencia": 0.1753}, "confidence": 0.229, "input_tokens": 128, "latency_ms": 101.7905429999928} +{"id": "g0142-beneficios_consulta-erros_digitacao-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0008000800080008001, "plano_consulta": 0.028402840284028404, "beneficios_consulta": 0.9698969896989699, "sem_correspondencia": 0.0009000900090009}, "confidence": 0.8967, "input_tokens": 132, "latency_ms": 104.28969299999835} +{"id": "g0142-beneficios_consulta-erros_digitacao-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.00020001860172996088, "roaming_duvida": 1.0000930086498043e-06, "parceiros_ofertas": 0.00010000930086498044, "reclamacao_atendimento": 0.0003000279025949413, "marketplace_compra": 1.0000930086498043e-06, "recarga_realizar": 1.0000930086498043e-06, "suporte_sem_sinal": 1.0000930086498043e-06, "vas_consulta": 0.9859916972278421, "internet_problema_conexao": 1.0000930086498043e-06, "plano_consulta": 0.013401246315907379, "vas_contratacao": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9685, "input_tokens": 279, "latency_ms": 182.65168499999618} +{"id": "g0142-beneficios_consulta-erros_digitacao-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.007599224879062335, "bonus_nao_recebido": 0.00029996940312088165, "fidelidade_pontos": 9.998980104029389e-05, "vas_contratacao": 9.998980104029389e-05, "roaming_cobranca": 9.998980104029388e-07, "plano_consulta": 0.8095174292222193, "fidelidade_resgate": 0.0009998980104029389, "seguranca_perda_roubo": 9.998980104029389e-05, "conta_explicacao": 0.005099479853054988, "desconto_retencao": 9.998980104029389e-05, "beneficios_consulta": 9.998980104029388e-07, "sem_correspondencia": 0.17608203963195754}, "confidence": 0.7772, "input_tokens": 282, "latency_ms": 181.4021559999901} +{"id": "g0142-beneficios_consulta-erros_digitacao-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.2295229522952296, "seguranca_perda_roubo": 0.00040004000400040016, "desconto_retencao": 0.00040004000400040016, "vas_contratacao": 0.00040004000400040016, "recarga_nao_creditada": 0.00040004000400040016, "negociacao_religacao": 0.0005000500050005002, "beneficios_consulta": 0.7500750075007502, "bonus_nao_recebido": 0.0017001700170017004, "fidelidade_resgate": 0.0005000500050005002, "troca_numero": 0.0005000500050005002, "cancelamento_linha": 0.0005000500050005002, "fidelidade_pontos": 0.0005000500050005002, "vas_consulta": 0.013001300130013004, "plano_consulta": 0.0006000600060006001, "conta_vencimento": 0.0005000500050005002, "sem_correspondencia": 0.0005000500050005002}, "confidence": 0.7601, "input_tokens": 284, "latency_ms": 181.96889000000738} +{"id": "g0142-beneficios_consulta-erros_digitacao-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_cancelamento": 9.999850002249975e-07, "recarga_realizar": 9.999850002249975e-07, "atendimento_humano": 9.999850002249975e-07, "vas_contratacao": 9.999850002249975e-07, "beneficios_consulta": 0.9999850002249976, "plano_consulta": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "suporte_sem_sinal": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 187.37703499999725} +{"id": "g0142-beneficios_consulta-erros_digitacao-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_configuracao": 0.0011, "bonus_nao_recebido": 0.0004, "marketplace_pedido": 0.0224, "vas_contratacao": 0.0026, "fidelidade_resgate": 0.0004, "roaming_cobranca": 0.0005, "desconto_retencao": 0.0004, "plano_consulta": 0.9527, "fidelidade_pontos": 0.0017, "suporte_chip_esim": 0.0006, "conta_debito_automatico_digital": 0.0004, "conta_contestacao": 0.0004, "cancelamento_linha": 0.0013, "beneficios_consulta": 0.0097, "reclamacao_atendimento": 0.0004, "sem_correspondencia": 0.005}, "confidence": 0.9019, "input_tokens": 285, "latency_ms": 182.38522900003318} +{"id": "g0142-beneficios_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 9.999890001209992e-07, "fidelidade_resgate": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "plano_consulta": 0.9999890001209991, "atendimento_humano": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 269, "latency_ms": 176.19209700001193} +{"id": "g0145-beneficios_consulta-longo_contexto-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 219, "length_bucket": "longo"}, "pred": "plano_consulta", "probabilities": {"vas_contratacao": 0.0032, "beneficios_consulta": 0.0498, "plano_consulta": 0.7902, "sem_correspondencia": 0.1568}, "confidence": 0.5352, "input_tokens": 165, "latency_ms": 122.36129900003334} +{"id": "g0145-beneficios_consulta-longo_contexto-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 199, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 9.999930000490002e-07, "beneficios_consulta": 0.9999930000490003, "bonus_nao_recebido": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "fidelidade_pontos": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "fidelidade_resgate": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9998, "input_tokens": 256, "latency_ms": 167.85390699999425} +{"id": "g0145-beneficios_consulta-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"fidelidade_pontos": 1.0000940088368305e-06, "fidelidade_resgate": 1.0000940088368305e-06, "desconto_retencao": 1.0000940088368305e-06, "plano_consulta": 0.00010000940088368306, "vas_contratacao": 0.9998939900350633, "bonus_nao_recebido": 1.0000940088368305e-06, "roaming_cobranca": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.9991, "input_tokens": 259, "latency_ms": 170.45604999998432} +{"id": "g0145-beneficios_consulta-longo_contexto-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 181, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 9.999970000090002e-07, "beneficios_consulta": 0.9999970000090003, "plano_consulta": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 159, "latency_ms": 120.4911820000234} +{"id": "g0145-beneficios_consulta-longo_contexto-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 224, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"cadastro_atualizacao": 9.999850002249975e-07, "vas_contratacao": 9.999850002249975e-07, "negociacao_religacao": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "beneficios_consulta": 0.9999850002249976, "desconto_retencao": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "conta_segunda_via": 9.999850002249975e-07, "internet_pacote_adicional": 9.999850002249975e-07, "internet_problema_conexao": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "plano_consulta": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 321, "latency_ms": 204.5501560000389} +{"id": "g0145-beneficios_consulta-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.6762, "vas_contratacao": 0.2479, "desconto_retencao": 0.0158, "sem_correspondencia": 0.0601}, "confidence": 0.3906, "input_tokens": 156, "latency_ms": 115.28544200001534} +{"id": "g0145-beneficios_consulta-longo_contexto-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 185, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.030400000000000003, "fidelidade_pontos": 0.00020000000000000004, "desconto_retencao": 0.0029000000000000002, "beneficios_consulta": 0.005200000000000001, "vas_contratacao": 0.9537000000000001, "bonus_nao_recebido": 0.004600000000000001, "fidelidade_resgate": 0.0005000000000000001, "sem_correspondencia": 0.0025000000000000005}, "confidence": 0.8843, "input_tokens": 254, "latency_ms": 165.81137399998624} +{"id": "g0145-beneficios_consulta-longo_contexto-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9990000000000001, "plano_consulta": 0.00030000000000000003, "desconto_retencao": 0.00030000000000000003, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.9937, "input_tokens": 160, "latency_ms": 118.07812699998976} +{"id": "g0145-beneficios_consulta-longo_contexto-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 188, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.0078007800780078, "beneficios_consulta": 0.9852985298529853, "vas_contratacao": 0.0003000300030003, "sem_correspondencia": 0.006600660066006601}, "confidence": 0.9362, "input_tokens": 157, "latency_ms": 120.96724499997435} +{"id": "g0145-beneficios_consulta-longo_contexto-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 186, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "beneficios_consulta": 0.9999890001209993, "vas_contratacao": 9.999890001209994e-07, "atendimento_humano": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 190.5192919999763} +{"id": "g0145-beneficios_consulta-longo_contexto-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"plano_nova_linha": 0.0019, "plano_consulta": 0.0007, "fidelidade_pontos": 0.0006, "parceiros_ofertas": 0.4057, "internet_problema_conexao": 0.0266, "fidelidade_resgate": 0.0005, "beneficios_consulta": 0.1678, "internet_pacote_adicional": 0.0052, "bonus_nao_recebido": 0.0013, "vas_contratacao": 0.0082, "conta_debito_automatico_digital": 0.3672, "desconto_retencao": 0.0018, "atendimento_humano": 0.0005, "seguranca_fraude": 0.0024, "recarga_nao_creditada": 0.0076, "sem_correspondencia": 0.002}, "confidence": 0.5275, "input_tokens": 313, "latency_ms": 197.0633920000182} +{"id": "g0145-beneficios_consulta-longo_contexto-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["vas_contratacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 197, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0987, "beneficios_consulta": 0.8881, "plano_consulta": 0.0127, "sem_correspondencia": 0.0005}, "confidence": 0.7163, "input_tokens": 158, "latency_ms": 120.50087099999018} +{"id": "g0149-desconto_retencao-erros_digitacao-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"negociacao_divida": 9.999860001959973e-07, "fidelidade_resgate": 0.9979860281956053, "vas_contratacao": 9.999860001959973e-07, "plano_troca": 9.999860001959973e-07, "suporte_configuracao": 9.999860001959973e-07, "internet_problema_conexao": 9.999860001959973e-07, "conta_segunda_via": 9.999860001959973e-07, "fidelidade_pontos": 9.999860001959973e-07, "bonus_nao_recebido": 9.999860001959973e-07, "negociacao_religacao": 9.999860001959973e-07, "beneficios_consulta": 9.999860001959973e-07, "vas_consulta": 9.999860001959973e-07, "desconto_retencao": 0.0019999720003919946, "conta_contestacao": 9.999860001959973e-07, "cancelamento_linha": 9.999860001959973e-07, "sem_correspondencia": 9.999860001959973e-07}, "confidence": 0.9948, "input_tokens": 298, "latency_ms": 186.44927600001893} +{"id": "g0149-desconto_retencao-erros_digitacao-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "desconto_retencao": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 153.60711400001037} +{"id": "g0149-desconto_retencao-erros_digitacao-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.0305, "negociacao_divida": 0.0026, "plano_troca": 0.0073, "desconto_retencao": 0.0561, "cancelamento_linha": 0.3835, "beneficios_consulta": 0.0049, "fidelidade_resgate": 0.0072, "sem_correspondencia": 0.5079}, "confidence": 0.4744, "input_tokens": 229, "latency_ms": 153.65026599999965} +{"id": "g0149-desconto_retencao-erros_digitacao-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 9.99997000009e-07, "plano_troca": 9.99997000009e-07, "desconto_retencao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9999, "input_tokens": 142, "latency_ms": 112.49172500004079} +{"id": "g0149-desconto_retencao-erros_digitacao-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.011101110111011102, "marketplace_pedido": 0.013601360136013601, "desconto_retencao": 0.5271527152715272, "plano_troca": 0.00010001000100010003, "recarga_realizar": 0.00010001000100010003, "seguranca_fraude": 0.00020002000200020005, "internet_problema_conexao": 0.00020002000200020005, "conta_pagamento_confirmacao": 0.00010001000100010003, "fidelidade_pontos": 0.36003600360036003, "bonus_nao_recebido": 0.06570657065706571, "suporte_configuracao": 0.00020002000200020005, "cancelamento_linha": 0.00010001000100010003, "conta_vencimento": 0.00020002000200020005, "beneficios_consulta": 0.00010001000100010003, "fidelidade_resgate": 0.017901790179017902, "sem_correspondencia": 0.003200320032003201}, "confidence": 0.6051, "input_tokens": 298, "latency_ms": 187.83467200000814} +{"id": "g0149-desconto_retencao-erros_digitacao-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.5466000000000001, "desconto_retencao": 0.0034000000000000007, "fidelidade_resgate": 0.008000000000000002, "parceiros_ofertas": 0.34630000000000005, "cancelamento_linha": 0.00020000000000000006, "internet_consumo": 0.00040000000000000013, "recarga_nao_creditada": 0.00040000000000000013, "beneficios_consulta": 0.09100000000000001, "fidelidade_pontos": 0.0006000000000000001, "bonus_nao_recebido": 0.00020000000000000006, "plano_troca": 0.00010000000000000003, "sem_correspondencia": 0.0028000000000000004}, "confidence": 0.5954, "input_tokens": 279, "latency_ms": 183.7705360000541} +{"id": "g0149-desconto_retencao-erros_digitacao-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9998980002039995, "plano_troca": 9.999980000039998e-07, "cancelamento_linha": 9.999980000039998e-07, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.9989, "input_tokens": 139, "latency_ms": 111.95767199995998} +{"id": "g0149-desconto_retencao-erros_digitacao-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 90, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9999970000090003, "plano_troca": 9.999970000090002e-07, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 140, "latency_ms": 108.21354199998723} +{"id": "g0149-desconto_retencao-erros_digitacao-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.005599440055994401, "desconto_retencao": 0.979002099790021, "cancelamento_linha": 0.005599440055994401, "sem_correspondencia": 0.009799020097990201}, "confidence": 0.9107, "input_tokens": 145, "latency_ms": 112.2079259999964} +{"id": "g0149-desconto_retencao-erros_digitacao-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.00010001950380324163, "desconto_retencao": 0.0007001365266226914, "fidelidade_resgate": 0.0018003510684583492, "cancelamento_linha": 1.0001950380324161e-06, "vas_consulta": 0.00020003900760648326, "plano_troca": 1.0001950380324161e-06, "fidelidade_pontos": 0.9966943553993028, "conta_debito_automatico_digital": 1.0001950380324161e-06, "negociacao_divida": 1.0001950380324161e-06, "suporte_configuracao": 1.0001950380324161e-06, "bonus_nao_recebido": 0.0004000780152129665, "sem_correspondencia": 0.00010001950380324163}, "confidence": 0.9886, "input_tokens": 284, "latency_ms": 184.7251450000158} +{"id": "g0149-desconto_retencao-erros_digitacao-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"bonus_nao_recebido": 0.041995800419958006, "beneficios_consulta": 0.025097490250974904, "roaming_pacote": 0.00029997000299970003, "cancelamento_linha": 0.08399160083991601, "portabilidade": 0.00039996000399960006, "fidelidade_pontos": 0.0015998400159984002, "plano_troca": 0.00029997000299970003, "marketplace_compra": 0.0004999500049995, "negociacao_divida": 0.0730926907309269, "cadastro_atualizacao": 0.00029997000299970003, "desconto_retencao": 0.13398660133986603, "conta_explicacao": 0.5367463253674634, "fidelidade_resgate": 0.09829017098290171, "conta_segunda_via": 0.00029997000299970003, "conta_debito_automatico_digital": 0.00029997000299970003, "sem_correspondencia": 0.0027997200279972004}, "confidence": 0.4585, "input_tokens": 294, "latency_ms": 189.4776169999659} +{"id": "g0149-desconto_retencao-erros_digitacao-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.021299914800340797, "fidelidade_pontos": 9.999960000159999e-07, "beneficios_consulta": 9.999960000159999e-07, "desconto_retencao": 0.978196087215651, "plano_troca": 9.999960000159999e-07, "fidelidade_resgate": 0.00039999840000639995, "cancelamento_linha": 9.999960000159999e-07, "sem_correspondencia": 9.999960000159999e-05}, "confidence": 0.948, "input_tokens": 230, "latency_ms": 152.18308200002184} +{"id": "g0151-desconto_retencao-emocional-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.11100000000000002, "conta_explicacao": 0.0020000000000000005, "bonus_nao_recebido": 0.013500000000000002, "negociacao_divida": 0.0045000000000000005, "fidelidade_pontos": 0.007900000000000003, "beneficios_consulta": 0.008100000000000001, "conta_debito_automatico_digital": 0.0004000000000000001, "cancelamento_linha": 0.0021000000000000003, "plano_troca": 0.00020000000000000004, "desconto_retencao": 0.8472000000000001, "cadastro_atualizacao": 0.00020000000000000004, "sem_correspondencia": 0.0029000000000000002}, "confidence": 0.7613, "input_tokens": 296, "latency_ms": 187.17265700001917} +{"id": "g0151-desconto_retencao-emocional-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.31543154315431543, "bonus_nao_recebido": 0.019901990199019903, "plano_troca": 0.0009000900090009, "beneficios_consulta": 0.015501550155015502, "cancelamento_linha": 0.0093009300930093, "negociacao_divida": 0.0022002200220022005, "desconto_retencao": 0.5555555555555556, "roaming_pacote": 0.0033003300330033004, "marketplace_compra": 0.0084008400840084, "fidelidade_pontos": 0.04410441044104411, "conta_pagamento_confirmacao": 0.0007000700070007, "sem_correspondencia": 0.024702470247024703}, "confidence": 0.5212, "input_tokens": 283, "latency_ms": 183.70367899996154} +{"id": "g0151-desconto_retencao-emocional-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 9.998970106079074e-07, "parceiros_ofertas": 0.001499845515911861, "beneficios_consulta": 9.998970106079074e-07, "desconto_retencao": 0.997197288679266, "bonus_nao_recebido": 9.998970106079074e-07, "fidelidade_resgate": 0.0001999794021215815, "roaming_duvida": 9.998970106079075e-05, "fidelidade_pontos": 9.998970106079075e-05, "plano_troca": 9.998970106079075e-05, "conta_contestacao": 0.0004999485053039537, "cancelamento_linha": 9.998970106079075e-05, "sem_correspondencia": 0.0001999794021215815}, "confidence": 0.9908, "input_tokens": 295, "latency_ms": 191.62055100002817} +{"id": "g0151-desconto_retencao-emocional-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.061093890610938895, "bonus_nao_recebido": 0.0021997800219978, "fidelidade_pontos": 0.0028997100289970996, "cancelamento_linha": 0.2971702829717028, "desconto_retencao": 0.015398460153984599, "beneficios_consulta": 0.0025997400259973997, "reclamacao_atendimento": 0.006499350064993499, "negociacao_divida": 0.004799520047995199, "recarga_realizar": 0.0009999000099989999, "internet_pacote_adicional": 0.004899510048995099, "fidelidade_resgate": 0.0009999000099989999, "sem_correspondencia": 0.6004399560043995}, "confidence": 0.5793, "input_tokens": 284, "latency_ms": 182.1940359999985} +{"id": "g0151-desconto_retencao-emocional-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.015601560156015602, "plano_troca": 0.011901190119011903, "beneficios_consulta": 0.006000600060006001, "cancelamento_linha": 0.0009000900090009002, "negociacao_divida": 0.011201120112011203, "fidelidade_resgate": 0.005200520052005201, "desconto_retencao": 0.9430943094309432, "sem_correspondencia": 0.0061006100610061014}, "confidence": 0.8466, "input_tokens": 233, "latency_ms": 154.28899599999113} +{"id": "g0151-desconto_retencao-emocional-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"vas_cancelamento": 9.999950000249998e-07, "beneficios_consulta": 9.999950000249998e-07, "bonus_nao_recebido": 0.00019999900000499998, "desconto_retencao": 0.9827950860245699, "fidelidade_resgate": 0.0011999940000299997, "conta_vencimento": 9.999950000249998e-07, "negociacao_divida": 9.999950000249998e-07, "marketplace_pedido": 0.00019999900000499998, "fidelidade_pontos": 0.015199924000379998, "cancelamento_linha": 9.999950000249999e-05, "plano_troca": 9.999950000249998e-07, "sem_correspondencia": 0.0002999985000074999}, "confidence": 0.9613, "input_tokens": 283, "latency_ms": 182.19995800001243} +{"id": "g0151-desconto_retencao-emocional-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_divida": 0.010598940105989404, "cancelamento_linha": 0.003699630036996301, "roaming_cobranca": 0.7703229677032298, "plano_troca": 0.0011998800119988003, "fidelidade_pontos": 0.00039996000399960017, "desconto_retencao": 0.2072792720727928, "suporte_sem_sinal": 0.0002999700029997001, "beneficios_consulta": 0.0020997900209979007, "negociacao_religacao": 0.002499750024997501, "fidelidade_resgate": 0.0004999500049995001, "bonus_nao_recebido": 0.0005999400059994002, "sem_correspondencia": 0.0004999500049995001}, "confidence": 0.7387, "input_tokens": 297, "latency_ms": 188.2744760000037} +{"id": "g0151-desconto_retencao-emocional-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.00010001880353506458, "roaming_pacote": 1.0001880353506457e-06, "vas_cancelamento": 1.0001880353506457e-06, "conta_pagamento_confirmacao": 1.0001880353506457e-06, "suporte_configuracao": 1.0001880353506457e-06, "fidelidade_pontos": 1.0001880353506457e-06, "fidelidade_resgate": 1.0001880353506457e-06, "desconto_retencao": 0.9995879225294353, "beneficios_consulta": 0.00010001880353506458, "troca_numero": 1.0001880353506457e-06, "roaming_cobranca": 1.0001880353506457e-06, "negociacao_divida": 1.0001880353506457e-06, "plano_troca": 1.0001880353506457e-06, "cancelamento_linha": 1.0001880353506457e-06, "seguranca_fraude": 1.0001880353506457e-06, "sem_correspondencia": 0.00020003760707012916}, "confidence": 0.9978, "input_tokens": 290, "latency_ms": 185.7571539999867} +{"id": "g0151-desconto_retencao-emocional-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0015001500150015003, "plano_troca": 0.0003000300030003, "desconto_retencao": 0.0089008900890089, "sem_correspondencia": 0.9892989298929893}, "confidence": 0.9529, "input_tokens": 139, "latency_ms": 112.02951899997515} +{"id": "g0151-desconto_retencao-emocional-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9999970000090003, "plano_troca": 9.999970000090002e-07, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9997, "input_tokens": 147, "latency_ms": 114.64778300000944} +{"id": "g0151-desconto_retencao-emocional-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9938, "plano_troca": 0.0031, "cancelamento_linha": 0.0015, "sem_correspondencia": 0.0016}, "confidence": 0.9684, "input_tokens": 136, "latency_ms": 108.27285499999562} +{"id": "g0151-desconto_retencao-emocional-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 9.99998000004e-05, "plano_troca": 9.999980000039998e-07, "fidelidade_pontos": 0.0001999996000008, "cancelamento_linha": 0.0002999994000012, "beneficios_consulta": 0.0001999996000008, "negociacao_divida": 9.999980000039998e-07, "desconto_retencao": 0.9990980018039963, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.9959, "input_tokens": 228, "latency_ms": 148.8826649999737} +{"id": "g0152-desconto_retencao-longo_contexto-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 286, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 1.0000970094099127e-06, "plano_troca": 1.0000970094099127e-06, "desconto_retencao": 0.9999969997089718, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9992, "input_tokens": 176, "latency_ms": 126.33453199998712} +{"id": "g0152-desconto_retencao-longo_contexto-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 212, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"parceiros_ofertas": 0.0079, "roaming_cobranca": 0.0381, "negociacao_divida": 0.0011, "desconto_retencao": 0.0564, "bonus_nao_recebido": 0.0032, "fidelidade_pontos": 0.0011, "plano_nova_linha": 0.1216, "plano_troca": 0.4056, "fidelidade_resgate": 0.0017, "cancelamento_linha": 0.0513, "beneficios_consulta": 0.0007, "sem_correspondencia": 0.3113}, "confidence": 0.3914, "input_tokens": 307, "latency_ms": 194.49052099997743} +{"id": "g0152-desconto_retencao-longo_contexto-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9964003599640037, "plano_troca": 0.0004999500049995, "cancelamento_linha": 0.0005999400059994001, "sem_correspondencia": 0.0024997500249975004}, "confidence": 0.9809, "input_tokens": 165, "latency_ms": 126.83127399998284} +{"id": "g0152-desconto_retencao-longo_contexto-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0018998100189981002, "desconto_retencao": 0.9953004699530047, "cancelamento_linha": 0.0012998700129987, "sem_correspondencia": 0.0014998500149985001}, "confidence": 0.975, "input_tokens": 165, "latency_ms": 121.942415000035} +{"id": "g0152-desconto_retencao-longo_contexto-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_pontos": 0.007501500300060012, "beneficios_consulta": 0.0018003600720144029, "bonus_nao_recebido": 0.001900380076015203, "atendimento_humano": 0.0015003000600120023, "troca_numero": 0.0007001400280056011, "negociacao_divida": 0.0007001400280056011, "cancelamento_linha": 0.0023004600920184036, "fidelidade_resgate": 0.0014002800560112022, "internet_consumo": 0.004100820164032807, "plano_troca": 0.9751950390078015, "internet_problema_conexao": 0.0009001800360072014, "sem_correspondencia": 0.002000400080016003}, "confidence": 0.9315, "input_tokens": 287, "latency_ms": 189.02872500001422} +{"id": "g0152-desconto_retencao-longo_contexto-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 135, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0016, "negociacao_divida": 0.0005, "beneficios_consulta": 0.0006, "desconto_retencao": 0.5081, "fidelidade_pontos": 0.0022, "plano_troca": 0.0018, "cancelamento_linha": 0.4845, "sem_correspondencia": 0.0007}, "confidence": 0.6424, "input_tokens": 241, "latency_ms": 157.90207700001702} +{"id": "g0152-desconto_retencao-longo_contexto-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9987998799879988, "plano_troca": 0.00020002000200020003, "cancelamento_linha": 0.0003000300030003, "sem_correspondencia": 0.0007000700070007}, "confidence": 0.9922, "input_tokens": 146, "latency_ms": 111.85507800001915} +{"id": "g0152-desconto_retencao-longo_contexto-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 161, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.0049, "plano_troca": 0.0053, "beneficios_consulta": 0.0059, "cancelamento_linha": 0.0005, "desconto_retencao": 0.9678, "fidelidade_resgate": 0.014, "negociacao_divida": 0.0006, "sem_correspondencia": 0.001}, "confidence": 0.9083, "input_tokens": 245, "latency_ms": 163.6315999999738} +{"id": "g0152-desconto_retencao-longo_contexto-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9371953140234299, "negociacao_divida": 9.999950000249998e-07, "fidelidade_pontos": 9.999950000249998e-07, "beneficios_consulta": 9.999950000249998e-07, "desconto_retencao": 0.0626996865015675, "fidelidade_resgate": 9.999950000249999e-05, "cancelamento_linha": 9.999950000249998e-07, "sem_correspondencia": 9.999950000249998e-07}, "confidence": 0.8865, "input_tokens": 231, "latency_ms": 160.80788700003268} +{"id": "g0152-desconto_retencao-longo_contexto-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 138, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.00029997000299970003, "desconto_retencao": 0.9895010498950105, "negociacao_divida": 0.00019998000199980003, "beneficios_consulta": 0.0008999100089991, "plano_troca": 0.0046995300469953, "fidelidade_resgate": 0.0034996500349965005, "fidelidade_pontos": 0.0004999500049995, "sem_correspondencia": 0.00039996000399960006}, "confidence": 0.9653, "input_tokens": 235, "latency_ms": 160.33596199997646} +{"id": "g0152-desconto_retencao-longo_contexto-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.003200320032003201, "cancelamento_linha": 0.00010001000100010003, "desconto_retencao": 0.9961996199619962, "sem_correspondencia": 0.0005000500050005002}, "confidence": 0.98, "input_tokens": 156, "latency_ms": 118.41581800001677} +{"id": "g0152-desconto_retencao-longo_contexto-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 130, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 0.0002, "desconto_retencao": 0.0054, "cancelamento_linha": 0.9937, "sem_correspondencia": 0.0007}, "confidence": 0.9703, "input_tokens": 146, "latency_ms": 116.98554599996669} +{"id": "g0155-fidelidade_pontos-informal_abreviado-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "fidelidade_pontos": 0.9999850002249971, "fidelidade_resgate": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 311, "latency_ms": 201.12224600001127} +{"id": "g0155-fidelidade_pontos-informal_abreviado-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.5964596459645964, "fidelidade_resgate": 0.13461346134613458, "desconto_retencao": 0.041004100410041, "bonus_nao_recebido": 0.1087108710871087, "beneficios_consulta": 0.0082008200820082, "recarga_saldo": 0.0118011801180118, "conta_vencimento": 0.0206020602060206, "sem_correspondencia": 0.0786078607860786}, "confidence": 0.3642, "input_tokens": 236, "latency_ms": 153.84821000003512} +{"id": "g0155-fidelidade_pontos-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"fidelidade_resgate": 0.21502150215021504, "recarga_saldo": 0.7427742774277428, "beneficios_consulta": 0.006500650065006501, "sem_correspondencia": 0.03570357035703571}, "confidence": 0.4927, "input_tokens": 157, "latency_ms": 118.26355800002375} +{"id": "g0155-fidelidade_pontos-informal_abreviado-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0027, "bonus_nao_recebido": 0.0042, "reclamacao_atendimento": 0.0017, "troca_numero": 0.0016, "plano_troca": 0.0016, "desconto_retencao": 0.2832, "recarga_saldo": 0.0078, "beneficios_consulta": 0.0016, "internet_consumo": 0.0016, "cancelamento_linha": 0.0013, "fidelidade_pontos": 0.691, "sem_correspondencia": 0.0017}, "confidence": 0.6936, "input_tokens": 286, "latency_ms": 185.71773799999391} +{"id": "g0155-fidelidade_pontos-informal_abreviado-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "fidelidade_pontos": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 242, "latency_ms": 158.2790719999707} +{"id": "g0155-fidelidade_pontos-informal_abreviado-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_configuracao": 1.00018703497554e-06, "bonus_nao_recebido": 1.00018703497554e-06, "conta_explicacao": 1.00018703497554e-06, "vas_cancelamento": 1.00018703497554e-06, "beneficios_consulta": 1.00018703497554e-06, "fidelidade_pontos": 0.9991868479405646, "roaming_pacote": 1.00018703497554e-06, "suporte_chip_esim": 1.00018703497554e-06, "desconto_retencao": 1.00018703497554e-06, "seguranca_perda_roubo": 1.00018703497554e-06, "cadastro_atualizacao": 1.00018703497554e-06, "roaming_cobranca": 1.00018703497554e-06, "fidelidade_resgate": 0.000600112220985324, "conta_segunda_via": 1.00018703497554e-06, "recarga_saldo": 0.00020003740699510805, "sem_correspondencia": 1.00018703497554e-06}, "confidence": 0.9966, "input_tokens": 306, "latency_ms": 192.9819619999762} +{"id": "g0155-fidelidade_pontos-informal_abreviado-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"cancelamento_linha": 9.999850002249975e-07, "troca_numero": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "conta_vencimento": 9.999850002249975e-07, "fidelidade_pontos": 0.9999850002249976, "suporte_sem_sinal": 9.999850002249975e-07, "recarga_saldo": 9.999850002249975e-07, "seguranca_perda_roubo": 9.999850002249975e-07, "reclamacao_atendimento": 9.999850002249975e-07, "beneficios_consulta": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "vas_cancelamento": 9.999850002249975e-07, "negociacao_divida": 9.999850002249975e-07, "negociacao_religacao": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 0.9998, "input_tokens": 303, "latency_ms": 193.9245890000052} +{"id": "g0155-fidelidade_pontos-informal_abreviado-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 9.999930000489998e-07, "fidelidade_resgate": 9.999930000489998e-07, "roaming_pacote": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "beneficios_consulta": 9.999930000489998e-07, "fidelidade_pontos": 0.9999930000489998, "bonus_nao_recebido": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 235, "latency_ms": 154.9852170000463} +{"id": "g0155-fidelidade_pontos-informal_abreviado-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.0010998900109989002, "recarga_saldo": 0.00039996000399960006, "fidelidade_resgate": 0.0008999100089991, "recarga_realizar": 0.00029997000299970003, "desconto_retencao": 0.0031996800319968005, "fidelidade_pontos": 0.9839016098390161, "beneficios_consulta": 0.00029997000299970003, "sem_correspondencia": 0.009899010098990102}, "confidence": 0.9514, "input_tokens": 244, "latency_ms": 158.44263299999284} +{"id": "g0155-fidelidade_pontos-informal_abreviado-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "suporte_sem_sinal": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "fidelidade_pontos": 0.9999850002249971, "negociacao_religacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 190.25156399999332} +{"id": "g0155-fidelidade_pontos-informal_abreviado-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.0006998600279944012, "internet_pacote_adicional": 0.00039992001599680073, "vas_contratacao": 0.0004999000199960009, "desconto_retencao": 0.0004999000199960009, "fidelidade_resgate": 0.0004999000199960009, "conta_debito_automatico_digital": 0.0004999000199960009, "fidelidade_pontos": 0.9927014597080587, "beneficios_consulta": 0.0004999000199960009, "recarga_saldo": 0.0004999000199960009, "roaming_cobranca": 0.0004999000199960009, "bonus_nao_recebido": 0.0007998400319936015, "sem_correspondencia": 0.0018996200759848036}, "confidence": 0.9765, "input_tokens": 299, "latency_ms": 190.91183599999795} +{"id": "g0155-fidelidade_pontos-informal_abreviado-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_contestacao": 0.00010000960092168849, "recarga_saldo": 0.0005000480046084424, "recarga_nao_creditada": 0.00010000960092168849, "bonus_nao_recebido": 0.00020001920184337698, "plano_nova_linha": 1.0000960092168849e-06, "vas_cancelamento": 1.0000960092168849e-06, "fidelidade_resgate": 0.00040003840368675397, "beneficios_consulta": 0.00010000960092168849, "desconto_retencao": 1.0000960092168849e-06, "suporte_chip_esim": 1.0000960092168849e-06, "fidelidade_pontos": 0.9982958364002945, "sem_correspondencia": 0.00030002880276506545}, "confidence": 0.9933, "input_tokens": 301, "latency_ms": 190.21987500002524} +{"id": "g0159-fidelidade_pontos-longo_contexto-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"internet_pacote_adicional": 9.999890001209987e-07, "conta_explicacao": 9.999890001209987e-07, "recarga_realizar": 9.999890001209987e-07, "fidelidade_resgate": 9.999890001209987e-07, "recarga_saldo": 9.999890001209987e-07, "negociacao_divida": 9.999890001209987e-07, "bonus_nao_recebido": 9.999890001209987e-07, "seguranca_fraude": 9.999890001209987e-07, "beneficios_consulta": 9.999890001209987e-07, "desconto_retencao": 9.999890001209987e-07, "fidelidade_pontos": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 332, "latency_ms": 206.12517199998592} +{"id": "g0159-fidelidade_pontos-longo_contexto-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.00020000000000000004, "fidelidade_pontos": 0.9918000000000001, "desconto_retencao": 0.00020000000000000004, "plano_consulta": 0.00020000000000000004, "fidelidade_resgate": 0.0034000000000000002, "bonus_nao_recebido": 0.0031000000000000003, "recarga_saldo": 0.00020000000000000004, "sem_correspondencia": 0.0009000000000000001}, "confidence": 0.9719, "input_tokens": 260, "latency_ms": 165.61718600001996} +{"id": "g0159-fidelidade_pontos-longo_contexto-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 200, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 9.999940000359997e-07, "desconto_retencao": 9.999940000359997e-07, "vas_contratacao": 9.999940000359997e-07, "fidelidade_resgate": 0.0053999676001944, "bonus_nao_recebido": 9.999940000359997e-07, "beneficios_consulta": 9.999940000359997e-07, "fidelidade_pontos": 0.9945940324358055, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9836, "input_tokens": 261, "latency_ms": 170.01894200001288} +{"id": "g0159-fidelidade_pontos-longo_contexto-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 198, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 9.999890001209994e-07, "recarga_saldo": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "seguranca_fraude": 9.999890001209994e-07, "fidelidade_pontos": 0.9999890001209993, "internet_pacote_adicional": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 194.59732500001792} +{"id": "g0159-fidelidade_pontos-longo_contexto-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.99986000195998e-07, "fidelidade_pontos": 0.9637865069889028, "vas_consulta": 9.99986000195998e-07, "troca_numero": 9.99986000195998e-07, "conta_segunda_via": 9.99986000195998e-07, "fidelidade_resgate": 0.03619949320709513, "cancelamento_linha": 9.99986000195998e-07, "plano_troca": 9.99986000195998e-07, "suporte_sem_sinal": 9.99986000195998e-07, "conta_debito_automatico_digital": 9.99986000195998e-07, "recarga_realizar": 9.99986000195998e-07, "recarga_saldo": 9.99986000195998e-07, "desconto_retencao": 9.99986000195998e-07, "bonus_nao_recebido": 9.99986000195998e-07, "roaming_cobranca": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9439, "input_tokens": 319, "latency_ms": 202.48617199996488} +{"id": "g0159-fidelidade_pontos-longo_contexto-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "fidelidade_resgate": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "fidelidade_pontos": 0.999993000049, "recarga_saldo": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 271, "latency_ms": 178.28311099998473} +{"id": "g0159-fidelidade_pontos-longo_contexto-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 201, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 9.999970000090002e-07, "fidelidade_pontos": 0.9999970000090003, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 179, "latency_ms": 130.58824799998092} +{"id": "g0159-fidelidade_pontos-longo_contexto-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.9999970000090003, "fidelidade_resgate": 9.999970000090002e-07, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 180, "latency_ms": 126.86953600001516} +{"id": "g0159-fidelidade_pontos-longo_contexto-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 233, "length_bucket": "longo"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.0002, "fidelidade_resgate": 0.6772, "fidelidade_pontos": 0.3179, "bonus_nao_recebido": 0.0004, "seguranca_fraude": 0.0018, "beneficios_consulta": 0.0005, "recarga_saldo": 0.0003, "sem_correspondencia": 0.0017}, "confidence": 0.682, "input_tokens": 277, "latency_ms": 181.27681800001483} +{"id": "g0159-fidelidade_pontos-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 208, "length_bucket": "longo"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9071907190719072, "recarga_saldo": 0.09080908090809081, "beneficios_consulta": 0.00020002000200020003, "sem_correspondencia": 0.0018001800180018}, "confidence": 0.7696, "input_tokens": 174, "latency_ms": 126.24189699999988} +{"id": "g0159-fidelidade_pontos-longo_contexto-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "fidelidade_resgate", "probabilities": {"conta_pagamento_confirmacao": 0.00010001000100010001, "bonus_nao_recebido": 0.00010001000100010001, "recarga_saldo": 0.0005000500050005, "fidelidade_resgate": 0.9963996399639964, "desconto_retencao": 0.00010001000100010001, "beneficios_consulta": 0.00010001000100010001, "negociacao_divida": 0.00010001000100010001, "sem_correspondencia": 0.0026002600260026003}, "confidence": 0.9865, "input_tokens": 264, "latency_ms": 173.4889009999847} +{"id": "g0159-fidelidade_pontos-longo_contexto-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 9.99997000009e-07, "fidelidade_resgate": 9.99997000009e-07, "fidelidade_pontos": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 186, "latency_ms": 129.0855280000187} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 9.999990000010002e-05, "beneficios_consulta": 0.00039999960000040006, "vas_contratacao": 9.99999000001e-07, "fidelidade_resgate": 0.0008999991000009001, "fidelidade_pontos": 0.968899031100969, "cancelamento_linha": 9.999990000010002e-05, "bonus_nao_recebido": 9.999990000010002e-05, "desconto_retencao": 9.999990000010002e-05, "recarga_nao_creditada": 0.0031999968000032005, "conta_debito_automatico_digital": 0.0022999977000023003, "recarga_saldo": 0.018899981100018903, "roaming_cobranca": 0.0017999982000018002, "conta_vencimento": 0.00019999980000020003, "marketplace_pedido": 0.0011999988000012, "marketplace_compra": 0.0010999989000011002, "sem_correspondencia": 0.0006999993000007}, "confidence": 0.9335, "input_tokens": 293, "latency_ms": 188.8934099999915} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.00020004000800160035, "fidelidade_resgate": 0.0004000800160032007, "fidelidade_pontos": 0.3902780556111223, "plano_troca": 0.6067213442688538, "conta_debito_automatico_digital": 0.00010002000400080017, "recarga_saldo": 0.00020004000800160035, "suporte_chip_esim": 0.0004000800160032007, "negociacao_divida": 0.00010002000400080017, "bonus_nao_recebido": 0.00020004000800160035, "internet_pacote_adicional": 0.00010002000400080017, "beneficios_consulta": 0.00010002000400080017, "sem_correspondencia": 0.001200240048009602}, "confidence": 0.7205, "input_tokens": 289, "latency_ms": 184.99399600000288} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.999950000249998e-07, "recarga_saldo": 9.999950000249998e-07, "desconto_retencao": 9.999950000249999e-05, "bonus_nao_recebido": 9.999950000249998e-07, "marketplace_pedido": 9.999950000249998e-07, "fidelidade_resgate": 0.00039999800000999996, "fidelidade_pontos": 0.9994950025249874, "sem_correspondencia": 9.999950000249998e-07}, "confidence": 0.9976, "input_tokens": 229, "latency_ms": 152.71893900001032} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 9.999860001959973e-07, "vas_consulta": 9.999860001959973e-07, "plano_consulta": 9.999860001959973e-07, "conta_segunda_via": 9.999860001959973e-07, "reclamacao_atendimento": 9.999860001959973e-07, "seguranca_perda_roubo": 9.999860001959973e-07, "fidelidade_resgate": 0.00039999440007839894, "recarga_saldo": 9.999860001959973e-07, "bonus_nao_recebido": 9.999860001959973e-07, "troca_numero": 9.999860001959973e-07, "parceiros_ofertas": 9.999860001959973e-07, "conta_contestacao": 9.999860001959973e-07, "beneficios_consulta": 9.999860001959973e-07, "fidelidade_pontos": 0.9995860057959189, "portabilidade": 9.999860001959973e-07, "sem_correspondencia": 9.999860001959973e-07}, "confidence": 0.9988, "input_tokens": 288, "latency_ms": 184.95103499998322} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 1.0000940088368305e-06, "desconto_retencao": 1.0000940088368305e-06, "fidelidade_pontos": 0.9998939900350633, "fidelidade_resgate": 1.0000940088368305e-06, "bonus_nao_recebido": 1.0000940088368305e-06, "beneficios_consulta": 1.0000940088368305e-06, "vas_cancelamento": 1.0000940088368305e-06, "sem_correspondencia": 0.00010000940088368306}, "confidence": 0.9988, "input_tokens": 231, "latency_ms": 155.07408299998815} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate", "internet_pacote_adicional"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.1063, "fidelidade_pontos": 0.1328, "recarga_saldo": 0.2445, "sem_correspondencia": 0.5164}, "confidence": 0.1401, "input_tokens": 150, "latency_ms": 116.46985699997003} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["parceiros_ofertas"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_realizar": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "internet_consumo": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "fidelidade_pontos": 0.9999850002249971, "fidelidade_resgate": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 296, "latency_ms": 187.02498700002934} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 1.0000980096049412e-06, "recarga_saldo": 0.00020001960192098824, "fidelidade_pontos": 0.9997979802020598, "sem_correspondencia": 1.0000980096049412e-06}, "confidence": 0.9982, "input_tokens": 141, "latency_ms": 110.58175300001949} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9999970000090003, "fidelidade_pontos": 9.999970000090002e-07, "marketplace_compra": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9998, "input_tokens": 168, "latency_ms": 122.81570900000816} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "fidelidade_pontos": 0.999993000049, "bonus_nao_recebido": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "fidelidade_resgate": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 235, "latency_ms": 156.46968100003278} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate", "internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 144, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"reclamacao_atendimento": 1.0000880077446813e-06, "fidelidade_resgate": 0.00010000880077446815, "cadastro_atualizacao": 1.0000880077446813e-06, "desconto_retencao": 1.0000880077446813e-06, "fidelidade_pontos": 0.9428829737016856, "recarga_nao_creditada": 1.0000880077446813e-06, "beneficios_consulta": 1.0000880077446813e-06, "plano_troca": 1.0000880077446813e-06, "conta_segunda_via": 1.0000880077446813e-06, "bonus_nao_recebido": 0.05690500764067237, "vas_contratacao": 1.0000880077446813e-06, "recarga_saldo": 0.00010000880077446815, "suporte_sem_sinal": 1.0000880077446813e-06, "cancelamento_linha": 1.0000880077446813e-06, "marketplace_compra": 1.0000880077446813e-06, "sem_correspondencia": 1.0000880077446813e-06}, "confidence": 0.9202, "input_tokens": 306, "latency_ms": 195.00958600002605} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.0010998900109989004, "fidelidade_pontos": 0.98020197980202, "fidelidade_resgate": 0.0010998900109989004, "cadastro_atualizacao": 0.0010998900109989004, "desconto_retencao": 0.0010998900109989004, "negociacao_divida": 0.002199780021997801, "internet_problema_conexao": 0.0011998800119988003, "beneficios_consulta": 0.002699730026997301, "negociacao_religacao": 0.002499750024997501, "recarga_saldo": 0.002199780021997801, "suporte_configuracao": 0.0012998700129987003, "sem_correspondencia": 0.003299670032996701}, "confidence": 0.9426, "input_tokens": 289, "latency_ms": 181.21873900003038} +{"id": "g0162-fidelidade_resgate-informal_abreviado-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"marketplace_compra": 0.004, "fidelidade_pontos": 0.1279, "desconto_retencao": 0.3194, "beneficios_consulta": 0.0061, "conta_segunda_via": 0.3415, "fidelidade_resgate": 0.1668, "bonus_nao_recebido": 0.0092, "sem_correspondencia": 0.0251}, "confidence": 0.2873, "input_tokens": 234, "latency_ms": 153.8281130000314} +{"id": "g0162-fidelidade_resgate-informal_abreviado-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.001000100010001, "fidelidade_resgate": 0.5686568656865686, "marketplace_compra": 0.4276427642764276, "sem_correspondencia": 0.0027002700270027003}, "confidence": 0.4898, "input_tokens": 154, "latency_ms": 115.54987200003097} +{"id": "g0162-fidelidade_resgate-informal_abreviado-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_consumo": 0.0001000196038423531, "fidelidade_pontos": 0.001900372473004709, "suporte_sem_sinal": 1.0001960384235309e-06, "fidelidade_resgate": 0.9793919608243215, "beneficios_consulta": 1.0001960384235309e-06, "parceiros_ofertas": 1.0001960384235309e-06, "conta_contestacao": 0.0001000196038423531, "bonus_nao_recebido": 0.0001000196038423531, "internet_problema_conexao": 0.017503430672411793, "marketplace_compra": 1.0001960384235309e-06, "desconto_retencao": 0.0001000196038423531, "sem_correspondencia": 0.0008001568307388248}, "confidence": 0.9539, "input_tokens": 283, "latency_ms": 190.48579899998686} +{"id": "g0162-fidelidade_resgate-informal_abreviado-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.3341334133413342, "fidelidade_resgate": 0.6547654765476548, "marketplace_compra": 0.0014001400140014003, "sem_correspondencia": 0.009700970097009702}, "confidence": 0.4965, "input_tokens": 150, "latency_ms": 115.44933199996876} +{"id": "g0162-fidelidade_resgate-informal_abreviado-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"portabilidade": 9.999940000359997e-07, "fidelidade_pontos": 9.999940000359997e-07, "fidelidade_resgate": 0.9938940366357802, "marketplace_compra": 9.999940000359997e-07, "beneficios_consulta": 9.999940000359997e-07, "bonus_nao_recebido": 9.999940000359997e-07, "desconto_retencao": 0.0060999634002195996, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9818, "input_tokens": 236, "latency_ms": 154.7376569999983} +{"id": "g0162-fidelidade_resgate-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.8321, "fidelidade_pontos": 0.1194, "troca_numero": 0.0004, "bonus_nao_recebido": 0.0011, "negociacao_religacao": 0.0087, "marketplace_compra": 0.036, "beneficios_consulta": 0.0015, "sem_correspondencia": 0.0008}, "confidence": 0.7144, "input_tokens": 221, "latency_ms": 149.88242999999102} +{"id": "g0162-fidelidade_resgate-informal_abreviado-06-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_consulta": 0.0004999975000124999, "desconto_retencao": 9.999950000249999e-05, "suporte_sem_sinal": 9.999950000249998e-07, "negociacao_religacao": 9.999950000249998e-07, "fidelidade_pontos": 9.999950000249999e-05, "suporte_configuracao": 9.999950000249998e-07, "fidelidade_resgate": 0.9988950055249723, "bonus_nao_recebido": 0.00019999900000499998, "marketplace_compra": 9.999950000249999e-05, "beneficios_consulta": 9.999950000249998e-07, "plano_troca": 9.999950000249998e-07, "sem_correspondencia": 9.999950000249999e-05}, "confidence": 0.9957, "input_tokens": 287, "latency_ms": 186.742822000042} +{"id": "g0162-fidelidade_resgate-informal_abreviado-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 9.999000099990002e-05, "fidelidade_pontos": 0.004399560043995601, "fidelidade_resgate": 0.9953004699530047, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9779, "input_tokens": 149, "latency_ms": 116.40822999999045} +{"id": "g0162-fidelidade_resgate-informal_abreviado-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"marketplace_compra": 0.016499983500016503, "fidelidade_pontos": 0.9832990167009833, "fidelidade_resgate": 0.00019999980000020003, "sem_correspondencia": 9.99999000001e-07}, "confidence": 0.9379, "input_tokens": 151, "latency_ms": 117.51556899997695} +{"id": "g0162-fidelidade_resgate-informal_abreviado-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_contestacao": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "fidelidade_resgate": 0.9999890001209993, "fidelidade_pontos": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "vas_consulta": 9.999890001209994e-07, "roaming_cobranca": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 186.404471000003} +{"id": "g0162-fidelidade_resgate-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.2137, "marketplace_compra": 0.0009, "fidelidade_pontos": 0.7798, "beneficios_consulta": 0.0012, "negociacao_divida": 0.0002, "bonus_nao_recebido": 0.0024, "negociacao_religacao": 0.0009, "sem_correspondencia": 0.0009}, "confidence": 0.7274, "input_tokens": 232, "latency_ms": 159.64618399999608} +{"id": "g0162-fidelidade_resgate-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_problema_conexao": 0.00029997000299970003, "desconto_retencao": 0.00019998000199980003, "atendimento_humano": 0.00029997000299970003, "fidelidade_pontos": 0.9957004299570044, "marketplace_compra": 9.999000099990002e-05, "internet_pacote_adicional": 9.999000099990002e-05, "cadastro_atualizacao": 0.0018998100189981002, "beneficios_consulta": 9.999000099990002e-05, "conta_vencimento": 9.999000099990002e-05, "roaming_pacote": 9.999000099990002e-05, "bonus_nao_recebido": 9.999000099990002e-05, "sem_correspondencia": 0.000999900009999}, "confidence": 0.9863, "input_tokens": 294, "latency_ms": 189.82027599997764} +{"id": "g0165-fidelidade_resgate-emocional-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 125, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"recarga_saldo": 0.0007001400280056011, "conta_vencimento": 0.0007001400280056011, "beneficios_consulta": 0.0007001400280056011, "seguranca_fraude": 0.2646529305861173, "desconto_retencao": 0.0014002800560112022, "conta_explicacao": 0.0008001600320064014, "marketplace_compra": 0.012902580516103221, "fidelidade_pontos": 0.04480896179235847, "recarga_nao_creditada": 0.0015003000600120025, "fidelidade_resgate": 0.6050210042008403, "internet_problema_conexao": 0.03780756151230246, "vas_contratacao": 0.0015003000600120025, "marketplace_pedido": 0.002500500100020004, "bonus_nao_recebido": 0.0011002200440088019, "negociacao_religacao": 0.004300860172034408, "sem_correspondencia": 0.019603920784156834}, "confidence": 0.5859, "input_tokens": 307, "latency_ms": 194.2477719999829} +{"id": "g0165-fidelidade_resgate-emocional-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"desconto_retencao": 1.0000890079217048e-06, "cadastro_atualizacao": 1.0000890079217048e-06, "fidelidade_pontos": 1.0000890079217048e-06, "marketplace_compra": 1.0000890079217048e-06, "conta_vencimento": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "fidelidade_resgate": 1.0000890079217048e-06, "suporte_chip_esim": 1.0000890079217048e-06, "atendimento_humano": 0.9999889990209128, "bonus_nao_recebido": 1.0000890079217048e-06, "parceiros_ofertas": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9996, "input_tokens": 303, "latency_ms": 191.14606200002981} +{"id": "g0165-fidelidade_resgate-emocional-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"beneficios_consulta": 0.015699999999999995, "fidelidade_resgate": 0.5443999999999999, "desconto_retencao": 0.17019999999999996, "marketplace_compra": 0.16629999999999998, "fidelidade_pontos": 0.019799999999999998, "bonus_nao_recebido": 0.014899999999999997, "roaming_cobranca": 0.016999999999999998, "sem_correspondencia": 0.05169999999999999}, "confidence": 0.3465, "input_tokens": 243, "latency_ms": 159.69173000002002} +{"id": "g0165-fidelidade_resgate-emocional-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 1.0003881506024335e-06, "recarga_nao_creditada": 0.016906559745181127, "negociacao_divida": 1.0003881506024335e-06, "bonus_nao_recebido": 1.0003881506024335e-06, "beneficios_consulta": 1.0003881506024335e-06, "conta_segunda_via": 1.0003881506024335e-06, "vas_consulta": 1.0003881506024335e-06, "conta_explicacao": 1.0003881506024335e-06, "fidelidade_resgate": 0.9822811250765295, "marketplace_compra": 1.0003881506024335e-06, "vas_cancelamento": 1.0003881506024335e-06, "conta_debito_automatico_digital": 1.0003881506024335e-06, "cancelamento_linha": 1.0003881506024335e-06, "fidelidade_pontos": 0.0007002717054217035, "suporte_chip_esim": 1.0003881506024335e-06, "sem_correspondencia": 0.00010003881506024336}, "confidence": 0.9652, "input_tokens": 306, "latency_ms": 202.31628999999884} +{"id": "g0165-fidelidade_resgate-emocional-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.9308000000000001, "fidelidade_resgate": 0.008300000000000002, "marketplace_compra": 0.030700000000000005, "sem_correspondencia": 0.030200000000000005}, "confidence": 0.7698, "input_tokens": 158, "latency_ms": 118.98876399999381} +{"id": "g0165-fidelidade_resgate-emocional-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 9.999950000249998e-07, "marketplace_compra": 0.00019999900000499998, "fidelidade_pontos": 0.9604951975240124, "beneficios_consulta": 9.999950000249998e-07, "bonus_nao_recebido": 9.999950000249999e-05, "roaming_pacote": 9.999950000249998e-07, "portabilidade": 9.999950000249999e-05, "conta_pagamento_confirmacao": 9.999950000249998e-07, "marketplace_pedido": 9.999950000249999e-05, "fidelidade_resgate": 0.00019999900000499998, "vas_consulta": 9.999950000249998e-07, "sem_correspondencia": 0.038799806000969994}, "confidence": 0.931, "input_tokens": 291, "latency_ms": 188.7792930000387} +{"id": "g0165-fidelidade_resgate-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 9.999940000359995e-07, "fidelidade_pontos": 0.9997940012359924, "roaming_cobranca": 9.999940000359995e-07, "beneficios_consulta": 9.999940000359995e-07, "roaming_pacote": 9.999940000359995e-07, "marketplace_compra": 9.999940000359995e-07, "desconto_retencao": 9.999940000359995e-07, "sem_correspondencia": 0.00019999880000719992}, "confidence": 0.9989, "input_tokens": 228, "latency_ms": 149.00541800000155} +{"id": "g0165-fidelidade_resgate-emocional-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "seguranca_fraude": 9.99989000120999e-07, "plano_nova_linha": 9.99989000120999e-07, "internet_consumo": 9.99989000120999e-07, "roaming_cobranca": 9.99989000120999e-07, "desconto_retencao": 0.9999890001209989, "bonus_nao_recebido": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "internet_problema_conexao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 190.1385699999878} +{"id": "g0165-fidelidade_resgate-emocional-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.006100610061006101, "marketplace_compra": 0.006600660066006601, "fidelidade_pontos": 0.9808980898089809, "sem_correspondencia": 0.006400640064006401}, "confidence": 0.9163, "input_tokens": 159, "latency_ms": 121.71941100001504} +{"id": "g0165-fidelidade_resgate-emocional-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_pontos": 0.006600660066006601, "marketplace_compra": 0.9660966096609661, "desconto_retencao": 0.00010001000100010001, "beneficios_consulta": 0.00010001000100010001, "bonus_nao_recebido": 0.00010001000100010001, "fidelidade_resgate": 0.026002600260026, "recarga_nao_creditada": 0.00010001000100010001, "sem_correspondencia": 0.0009000900090009}, "confidence": 0.9174, "input_tokens": 242, "latency_ms": 162.91958100003967} +{"id": "g0165-fidelidade_resgate-emocional-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0009, "roaming_duvida": 0.0104, "vas_cancelamento": 0.0013, "fidelidade_pontos": 0.0609, "beneficios_consulta": 0.0009, "marketplace_compra": 0.0049, "fidelidade_resgate": 0.0096, "bonus_nao_recebido": 0.0058, "roaming_cobranca": 0.0009, "recarga_realizar": 0.0026, "recarga_nao_creditada": 0.0014, "parceiros_ofertas": 0.0117, "seguranca_fraude": 0.8821, "desconto_retencao": 0.0009, "roaming_pacote": 0.0009, "sem_correspondencia": 0.0048}, "confidence": 0.7938, "input_tokens": 309, "latency_ms": 234.53784399998767} +{"id": "g0165-fidelidade_resgate-emocional-11-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.7136713671367139, "conta_explicacao": 0.00040004000400040016, "suporte_configuracao": 0.25872587258725877, "suporte_sem_sinal": 0.0010001000100010003, "conta_contestacao": 0.0005000500050005002, "beneficios_consulta": 0.0010001000100010003, "bonus_nao_recebido": 0.00040004000400040016, "cancelamento_linha": 0.0006000600060006001, "fidelidade_pontos": 0.00040004000400040016, "vas_cancelamento": 0.013701370137013705, "negociacao_divida": 0.00040004000400040016, "marketplace_compra": 0.005100510051005102, "vas_contratacao": 0.0016001600160016006, "desconto_retencao": 0.00040004000400040016, "fidelidade_resgate": 0.0007000700070007002, "sem_correspondencia": 0.0014001400140014003}, "confidence": 0.7334, "input_tokens": 315, "latency_ms": 206.88753800004633} +{"id": "g0166-fidelidade_resgate-longo_contexto-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.0001, "fidelidade_resgate": 0.9505, "fidelidade_pontos": 0.0493, "sem_correspondencia": 0.0001}, "confidence": 0.857, "input_tokens": 168, "latency_ms": 123.04806100001997} +{"id": "g0166-fidelidade_resgate-longo_contexto-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"bonus_nao_recebido": 9.999900000999993e-07, "desconto_retencao": 0.006499935000649996, "fidelidade_pontos": 9.999900000999993e-07, "plano_troca": 9.999900000999993e-07, "beneficios_consulta": 9.999900000999993e-07, "conta_vencimento": 9.999900000999993e-07, "internet_problema_conexao": 9.999900000999993e-07, "fidelidade_resgate": 0.9934900650993495, "seguranca_fraude": 9.999900000999993e-07, "marketplace_compra": 9.999900000999993e-07, "vas_consulta": 9.999900000999993e-07, "sem_correspondencia": 9.999900000999993e-07}, "confidence": 0.984, "input_tokens": 287, "latency_ms": 189.23727100002452} +{"id": "g0166-fidelidade_resgate-longo_contexto-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.7524, "fidelidade_resgate": 0.2187, "marketplace_compra": 0.0213, "sem_correspondencia": 0.0076}, "confidence": 0.5199, "input_tokens": 164, "latency_ms": 120.42054900001631} +{"id": "g0166-fidelidade_resgate-longo_contexto-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"seguranca_fraude": 9.999850002249975e-07, "conta_segunda_via": 9.999850002249975e-07, "fidelidade_resgate": 0.9999850002249976, "marketplace_compra": 9.999850002249975e-07, "internet_problema_conexao": 9.999850002249975e-07, "reclamacao_atendimento": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "suporte_chip_esim": 9.999850002249975e-07, "beneficios_consulta": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "seguranca_perda_roubo": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 196.4364299999488} +{"id": "g0166-fidelidade_resgate-longo_contexto-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0709, "marketplace_compra": 0.0046, "fidelidade_pontos": 0.9227, "sem_correspondencia": 0.0018}, "confidence": 0.7848, "input_tokens": 159, "latency_ms": 125.01900799998111} +{"id": "g0166-fidelidade_resgate-longo_contexto-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0025, "marketplace_compra": 0.0012, "fidelidade_pontos": 0.9936, "sem_correspondencia": 0.0027}, "confidence": 0.9673, "input_tokens": 157, "latency_ms": 121.49037599999701} +{"id": "g0166-fidelidade_resgate-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.016698330166983303, "vas_consulta": 9.999000099990002e-05, "recarga_nao_creditada": 0.00019998000199980003, "suporte_sem_sinal": 9.999000099990002e-05, "conta_segunda_via": 9.999000099990002e-05, "fidelidade_pontos": 0.9774022597740226, "beneficios_consulta": 9.999000099990002e-05, "internet_pacote_adicional": 9.999000099990002e-05, "negociacao_divida": 9.999000099990002e-05, "vas_cancelamento": 0.00019998000199980003, "roaming_cobranca": 9.999000099990002e-05, "bonus_nao_recebido": 0.0038996100389961, "marketplace_compra": 9.999000099990002e-05, "recarga_realizar": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "sem_correspondencia": 0.0005999400059994001}, "confidence": 0.9538, "input_tokens": 306, "latency_ms": 192.601671000034} +{"id": "g0166-fidelidade_resgate-longo_contexto-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"vas_cancelamento": 9.996001599360257e-05, "negociacao_divida": 9.996001599360257e-05, "roaming_pacote": 9.996001599360257e-05, "fidelidade_resgate": 0.311375449820072, "internet_consumo": 9.996001599360257e-05, "marketplace_compra": 0.008696521391443423, "desconto_retencao": 0.0004998000799680128, "fidelidade_pontos": 0.6773290683726509, "bonus_nao_recebido": 0.0005997600959616154, "beneficios_consulta": 9.996001599360257e-05, "cancelamento_linha": 9.996001599360257e-05, "recarga_nao_creditada": 9.996001599360257e-05, "suporte_chip_esim": 0.00019992003198720514, "recarga_saldo": 9.996001599360257e-05, "vas_contratacao": 9.996001599360257e-05, "sem_correspondencia": 0.0003998400639744103}, "confidence": 0.7524, "input_tokens": 303, "latency_ms": 196.10024400003567} +{"id": "g0166-fidelidade_resgate-longo_contexto-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.000199999000005, "beneficios_consulta": 9.99995000025e-07, "fidelidade_pontos": 9.99995000025e-07, "marketplace_compra": 9.99995000025e-05, "fidelidade_resgate": 0.9996950015249926, "vas_cancelamento": 9.99995000025e-07, "bonus_nao_recebido": 9.99995000025e-07, "sem_correspondencia": 9.99995000025e-07}, "confidence": 0.9984, "input_tokens": 238, "latency_ms": 157.36466799995696} +{"id": "g0166-fidelidade_resgate-longo_contexto-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "vas_cancelamento": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "fidelidade_resgate": 0.9999890001209991, "fidelidade_pontos": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "recarga_realizar": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 186.47519399996781} +{"id": "g0166-fidelidade_resgate-longo_contexto-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_pacote_adicional": 9.999850002249975e-07, "recarga_nao_creditada": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "seguranca_perda_roubo": 9.999850002249975e-07, "fidelidade_resgate": 0.9999850002249976, "internet_consumo": 9.999850002249975e-07, "conta_contestacao": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "beneficios_consulta": 9.999850002249975e-07, "suporte_configuracao": 9.999850002249975e-07, "marketplace_compra": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 191.2036400000261} +{"id": "g0166-fidelidade_resgate-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"roaming_cobranca": 0.0005000000000000002, "recarga_saldo": 0.0003000000000000001, "desconto_retencao": 0.3822000000000001, "plano_consulta": 0.0005000000000000002, "beneficios_consulta": 0.00020000000000000006, "bonus_nao_recebido": 0.0003000000000000001, "internet_pacote_adicional": 0.00010000000000000003, "marketplace_compra": 0.00040000000000000013, "fidelidade_pontos": 0.5961000000000002, "vas_contratacao": 0.002200000000000001, "conta_explicacao": 0.0021000000000000007, "recarga_nao_creditada": 0.0015000000000000005, "vas_consulta": 0.00040000000000000013, "troca_numero": 0.005500000000000001, "recarga_realizar": 0.00020000000000000006, "sem_correspondencia": 0.007500000000000002}, "confidence": 0.7113, "input_tokens": 304, "latency_ms": 190.33082599997897} +{"id": "g0172-bonus_nao_recebido-emocional-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "bonus_nao_recebido": 0.9999890001209993, "recarga_nao_creditada": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 181.72184200000174} +{"id": "g0172-bonus_nao_recebido-emocional-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.09560956095609562, "bonus_nao_recebido": 0.42024202420242024, "internet_pacote_adicional": 0.10481048104810481, "sem_correspondencia": 0.3793379337933794}, "confidence": 0.1395, "input_tokens": 155, "latency_ms": 119.82322500000464} +{"id": "g0172-bonus_nao_recebido-emocional-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.99998000004e-07, "recarga_nao_creditada": 0.0018999962000076003, "bonus_nao_recebido": 0.9980980038039925, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9897, "input_tokens": 159, "latency_ms": 121.31893200000832} +{"id": "g0172-bonus_nao_recebido-emocional-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999930000490003, "beneficios_consulta": 9.999930000490002e-07, "fidelidade_pontos": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "fidelidade_resgate": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 234, "latency_ms": 154.3649199999777} +{"id": "g0172-bonus_nao_recebido-emocional-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "fidelidade_resgate": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "bonus_nao_recebido": 0.9999850002249974, "fidelidade_pontos": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "recarga_nao_creditada": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "parceiros_ofertas": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 297, "latency_ms": 213.31038799996804} +{"id": "g0172-bonus_nao_recebido-emocional-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 9.999860001959977e-07, "cadastro_atualizacao": 9.999860001959977e-07, "desconto_retencao": 9.999860001959977e-07, "roaming_cobranca": 9.999860001959977e-07, "recarga_saldo": 9.999860001959977e-07, "fidelidade_resgate": 9.999860001959977e-05, "internet_pacote_adicional": 9.999860001959977e-07, "parceiros_ofertas": 9.999860001959977e-07, "recarga_realizar": 9.999860001959977e-07, "cancelamento_linha": 9.999860001959977e-07, "bonus_nao_recebido": 0.9998860015959782, "recarga_nao_creditada": 9.999860001959977e-07, "conta_segunda_via": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "conta_vencimento": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9996, "input_tokens": 300, "latency_ms": 202.45437900001662} +{"id": "g0172-bonus_nao_recebido-emocional-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.00010000000000000002, "recarga_nao_creditada": 0.00030000000000000003, "bonus_nao_recebido": 0.9993000000000001, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9955, "input_tokens": 150, "latency_ms": 116.96483200000785} +{"id": "g0172-bonus_nao_recebido-emocional-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.004300395636398548, "beneficios_consulta": 0.00010000920084647787, "roaming_cobranca": 1.0000920084647786e-06, "parceiros_ofertas": 1.0000920084647786e-06, "bonus_nao_recebido": 0.9954915852258406, "conta_segunda_via": 1.0000920084647786e-06, "recarga_nao_creditada": 0.00010000920084647787, "fidelidade_pontos": 1.0000920084647786e-06, "internet_pacote_adicional": 1.0000920084647786e-06, "fidelidade_resgate": 1.0000920084647786e-06, "desconto_retencao": 1.0000920084647786e-06, "sem_correspondencia": 1.0000920084647786e-06}, "confidence": 0.9875, "input_tokens": 290, "latency_ms": 204.72673799997665} +{"id": "g0172-bonus_nao_recebido-emocional-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999970000090003, "recarga_nao_creditada": 9.999970000090002e-07, "internet_pacote_adicional": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 153, "latency_ms": 116.50756500000625} +{"id": "g0172-bonus_nao_recebido-emocional-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 70, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"negociacao_divida": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "bonus_nao_recebido": 0.9999850002249971, "fidelidade_resgate": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 190.8089719999566} +{"id": "g0172-bonus_nao_recebido-emocional-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0047, "bonus_nao_recebido": 0.9649, "recarga_nao_creditada": 0.0258, "sem_correspondencia": 0.0046}, "confidence": 0.871, "input_tokens": 151, "latency_ms": 119.11436899998762} +{"id": "g0172-bonus_nao_recebido-emocional-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_cancelamento": 9.999000099990002e-05, "vas_consulta": 9.999000099990002e-05, "conta_pagamento_confirmacao": 9.999000099990002e-05, "roaming_cobranca": 0.00039996000399960006, "plano_troca": 9.999000099990002e-05, "fidelidade_pontos": 0.0015998400159984002, "negociacao_divida": 9.999000099990002e-05, "recarga_nao_creditada": 0.001999800019998, "roaming_pacote": 9.999000099990002e-05, "conta_vencimento": 9.999000099990002e-05, "fidelidade_resgate": 9.999000099990002e-05, "internet_pacote_adicional": 0.0004999500049995, "beneficios_consulta": 9.999000099990002e-05, "desconto_retencao": 9.999000099990002e-05, "bonus_nao_recebido": 0.9927007299270073, "sem_correspondencia": 0.0017998200179982}, "confidence": 0.9797, "input_tokens": 298, "latency_ms": 189.303926999969} +{"id": "g0173-bonus_nao_recebido-longo_contexto-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 271, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0004, "internet_pacote_adicional": 0.0004, "bonus_nao_recebido": 0.9964, "sem_correspondencia": 0.0028}, "confidence": 0.9811, "input_tokens": 200, "latency_ms": 136.9810950000101} +{"id": "g0173-bonus_nao_recebido-longo_contexto-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 226, "length_bucket": "longo"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.06270589435406929, "internet_pacote_adicional": 1.0000940088368305e-06, "beneficios_consulta": 1.0000940088368305e-06, "desconto_retencao": 1.0000940088368305e-06, "fidelidade_pontos": 1.0000940088368305e-06, "fidelidade_resgate": 1.0000940088368305e-06, "recarga_nao_creditada": 0.9372881050818777, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.8869, "input_tokens": 277, "latency_ms": 178.8106580000317} +{"id": "g0173-bonus_nao_recebido-longo_contexto-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 227, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 9.99989000120999e-07, "roaming_duvida": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "fidelidade_resgate": 9.99989000120999e-07, "internet_pacote_adicional": 9.99989000120999e-07, "desconto_retencao": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "bonus_nao_recebido": 0.9999890001209989, "internet_problema_conexao": 9.99989000120999e-07, "recarga_nao_creditada": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 329, "latency_ms": 205.4615330000047} +{"id": "g0173-bonus_nao_recebido-longo_contexto-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 259, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "fidelidade_resgate": 9.999890001209992e-07, "bonus_nao_recebido": 0.9999890001209991, "fidelidade_pontos": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 338, "latency_ms": 210.8988150000073} +{"id": "g0173-bonus_nao_recebido-longo_contexto-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.999930000489998e-07, "fidelidade_pontos": 9.999930000489998e-07, "fidelidade_resgate": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "internet_pacote_adicional": 9.999930000489998e-07, "bonus_nao_recebido": 0.9999930000489998, "desconto_retencao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 276, "latency_ms": 177.7543240000341} +{"id": "g0173-bonus_nao_recebido-longo_contexto-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999970000090003, "internet_pacote_adicional": 9.999970000090002e-07, "recarga_nao_creditada": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 189, "latency_ms": 133.29675700003918} +{"id": "g0173-bonus_nao_recebido-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 203, "length_bucket": "longo"}, "pred": "recarga_nao_creditada", "probabilities": {"fidelidade_resgate": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "plano_nova_linha": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "recarga_nao_creditada": 0.9999890001209991, "recarga_saldo": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "internet_problema_conexao": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 0.9998, "input_tokens": 326, "latency_ms": 204.8131419999777} +{"id": "g0173-bonus_nao_recebido-longo_contexto-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.2723272327232723, "recarga_nao_creditada": 0.033903390339033904, "bonus_nao_recebido": 0.022802280228022803, "sem_correspondencia": 0.670967096709671}, "confidence": 0.4063, "input_tokens": 184, "latency_ms": 128.4148579999851} +{"id": "g0173-bonus_nao_recebido-longo_contexto-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 268, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "bonus_nao_recebido": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 288, "latency_ms": 191.5574220000167} +{"id": "g0173-bonus_nao_recebido-longo_contexto-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 186, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"marketplace_pedido": 9.999860001959977e-07, "fidelidade_pontos": 9.999860001959977e-07, "bonus_nao_recebido": 0.35689500346995157, "conta_vencimento": 9.999860001959977e-07, "plano_nova_linha": 9.999860001959977e-07, "internet_pacote_adicional": 9.999860001959977e-07, "fidelidade_resgate": 9.999860001959977e-07, "vas_consulta": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "suporte_configuracao": 9.999860001959977e-07, "recarga_nao_creditada": 0.6430909967260462, "cadastro_atualizacao": 9.999860001959977e-07, "internet_consumo": 9.999860001959977e-07, "desconto_retencao": 9.999860001959977e-07, "conta_pagamento_confirmacao": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.765, "input_tokens": 337, "latency_ms": 236.40126099996905} +{"id": "g0173-bonus_nao_recebido-longo_contexto-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.999850002249973e-07, "fidelidade_resgate": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "cancelamento_linha": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "bonus_nao_recebido": 0.9999850002249974, "conta_segunda_via": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "suporte_chip_esim": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "recarga_nao_creditada": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 335, "latency_ms": 289.84601400003385} +{"id": "g0173-bonus_nao_recebido-longo_contexto-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 246, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 9.999970000090002e-07, "bonus_nao_recebido": 0.9999970000090003, "internet_pacote_adicional": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 193, "latency_ms": 140.07976099998132} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9560043995600441, "fidelidade_resgate": 0.0010998900109989004, "beneficios_consulta": 0.0002999700029997001, "fidelidade_pontos": 0.03359664033596641, "internet_pacote_adicional": 0.0013998600139986004, "recarga_nao_creditada": 0.003899610038996101, "desconto_retencao": 0.00019998000199980009, "sem_correspondencia": 0.0034996500349965013}, "confidence": 0.8948, "input_tokens": 241, "latency_ms": 177.83743000001095} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["atendimento_humano", "beneficios_consulta", "bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 150, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.3998399839983999, "parceiros_ofertas": 0.0022002200220022005, "reclamacao_atendimento": 0.004700470047004701, "conta_segunda_via": 0.014201420142014204, "atendimento_humano": 0.0029002900290029006, "troca_numero": 0.0639063906390639, "desconto_retencao": 0.37023702370237027, "sem_correspondencia": 0.142014201420142}, "confidence": 0.3731, "input_tokens": 232, "latency_ms": 168.35462599999573} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.2112, "negociacao_religacao": 0.0014, "internet_pacote_adicional": 0.0014, "conta_debito_automatico_digital": 0.0014, "internet_problema_conexao": 0.0056, "desconto_retencao": 0.0014, "fidelidade_pontos": 0.0242, "fidelidade_resgate": 0.0025, "vas_cancelamento": 0.0014, "beneficios_consulta": 0.0015, "recarga_nao_creditada": 0.741, "sem_correspondencia": 0.007}, "confidence": 0.688, "input_tokens": 294, "latency_ms": 224.46020500001396} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 120, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "bonus_nao_recebido": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 241, "latency_ms": 161.86648999996578} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 9.999970000090002e-07, "bonus_nao_recebido": 0.9999970000090003, "internet_pacote_adicional": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 148, "latency_ms": 115.38069800002404} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999930000490003, "desconto_retencao": 9.999930000490002e-07, "fidelidade_pontos": 9.999930000490002e-07, "fidelidade_resgate": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "beneficios_consulta": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 239, "latency_ms": 170.47248300002593} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_contratacao": 1.0002860818194002e-06, "conta_segunda_via": 1.0002860818194002e-06, "desconto_retencao": 1.0002860818194002e-06, "fidelidade_pontos": 1.0002860818194002e-06, "internet_pacote_adicional": 1.0002860818194002e-06, "suporte_sem_sinal": 1.0002860818194002e-06, "internet_consumo": 1.0002860818194002e-06, "internet_problema_conexao": 1.0002860818194002e-06, "roaming_duvida": 1.0002860818194002e-06, "recarga_nao_creditada": 0.9998859673866725, "beneficios_consulta": 1.0002860818194002e-06, "bonus_nao_recebido": 1.0002860818194002e-06, "fidelidade_resgate": 1.0002860818194002e-06, "portabilidade": 1.0002860818194002e-06, "plano_nova_linha": 1.0002860818194002e-06, "sem_correspondencia": 0.00010002860818194002}, "confidence": 0.9982, "input_tokens": 294, "latency_ms": 198.62918300003685} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano", "bonus_nao_recebido", "conta_contestacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9997990002009997, "conta_contestacao": 9.999990000009998e-07, "reclamacao_atendimento": 9.999990000009999e-05, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9984, "input_tokens": 164, "latency_ms": 119.82799300000124} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_resgate": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "bonus_nao_recebido": 0.9999850002249971, "conta_contestacao": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 227.75759900002868} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 9.99994000036e-07, "internet_pacote_adicional": 9.99994000036e-07, "fidelidade_resgate": 9.99994000036e-07, "recarga_nao_creditada": 9.999940000360002e-05, "bonus_nao_recebido": 0.9998940006359964, "fidelidade_pontos": 9.99994000036e-07, "beneficios_consulta": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9996, "input_tokens": 244, "latency_ms": 164.68155899997328} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.999890001209994e-07, "reclamacao_atendimento": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "bonus_nao_recebido": 0.9999890001209993, "beneficios_consulta": 9.999890001209994e-07, "vas_contratacao": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "recarga_nao_creditada": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 202.63538299997208} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 9.999890001209996e-07, "bonus_nao_recebido": 0.9999890001209996, "conta_segunda_via": 9.999890001209996e-07, "suporte_sem_sinal": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "fidelidade_pontos": 9.999890001209996e-07, "conta_explicacao": 9.999890001209996e-07, "internet_pacote_adicional": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 201.21704199999613} +{"id": "g0176-marketplace_compra-informal_abreviado-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"seguranca_fraude": 9.99994000036e-07, "marketplace_compra": 0.9998940006359964, "fidelidade_resgate": 9.99994000036e-07, "marketplace_pedido": 9.999940000360002e-05, "parceiros_ofertas": 9.99994000036e-07, "fidelidade_pontos": 9.99994000036e-07, "plano_nova_linha": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9992, "input_tokens": 232, "latency_ms": 168.69050299999344} +{"id": "g0176-marketplace_compra-informal_abreviado-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"portabilidade": 9.999890001209996e-07, "parceiros_ofertas": 0.9999890001209996, "vas_contratacao": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "negociacao_divida": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "roaming_cobranca": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "marketplace_compra": 9.999890001209996e-07, "marketplace_pedido": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9999, "input_tokens": 281, "latency_ms": 201.73670799999854} +{"id": "g0176-marketplace_compra-informal_abreviado-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.023197680231976797, "marketplace_compra": 0.39226077392260766, "marketplace_pedido": 0.0133986601339866, "conta_pagamento_confirmacao": 0.0028997100289970996, "cancelamento_linha": 0.0078992100789921, "fidelidade_resgate": 0.0028997100289970996, "parceiros_ofertas": 0.0033996600339965995, "sem_correspondencia": 0.5540445955404458}, "confidence": 0.5526, "input_tokens": 220, "latency_ms": 156.30737800000816} +{"id": "g0176-marketplace_compra-informal_abreviado-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"negociacao_religacao": 0.001299740051989602, "fidelidade_resgate": 0.0009998000399920016, "parceiros_ofertas": 0.46760647870425914, "plano_nova_linha": 0.08248350329934014, "recarga_realizar": 0.0006998600279944011, "seguranca_fraude": 0.004599080183963208, "beneficios_consulta": 0.0006998600279944011, "suporte_chip_esim": 0.20055988802239552, "internet_consumo": 0.0032993401319736052, "roaming_duvida": 0.0011997600479904018, "vas_contratacao": 0.13347330533893223, "internet_pacote_adicional": 0.0006998600279944011, "marketplace_pedido": 0.014297140571885624, "conta_segunda_via": 0.0006998600279944011, "marketplace_compra": 0.08588282343531295, "sem_correspondencia": 0.0014997000599880025}, "confidence": 0.4517, "input_tokens": 294, "latency_ms": 197.72080100000267} +{"id": "g0176-marketplace_compra-informal_abreviado-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.00039996000399960006, "fidelidade_resgate": 0.004299570042995701, "marketplace_compra": 0.011398860113988602, "sem_correspondencia": 0.9839016098390161}, "confidence": 0.9328, "input_tokens": 142, "latency_ms": 113.50551000003861} +{"id": "g0176-marketplace_compra-informal_abreviado-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9438859455312697, "conta_vencimento": 0.0001000197038816647, "recarga_realizar": 0.0002000394077633294, "conta_pagamento_confirmacao": 0.0014002758543433058, "marketplace_pedido": 0.0001000197038816647, "seguranca_fraude": 0.0015002955582249706, "parceiros_ofertas": 0.04860957608648904, "roaming_duvida": 0.0006001182232899881, "marketplace_compra": 0.0018003546698699645, "cancelamento_linha": 1.000197038816647e-06, "fidelidade_resgate": 0.0001000197038816647, "plano_nova_linha": 1.000197038816647e-06, "plano_consulta": 0.0001000197038816647, "internet_pacote_adicional": 0.0012002364465799763, "suporte_sem_sinal": 1.000197038816647e-06, "sem_correspondencia": 0.0004000788155266588}, "confidence": 0.9082, "input_tokens": 291, "latency_ms": 201.78430700002536} +{"id": "g0176-marketplace_compra-informal_abreviado-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 9.99997000009e-07, "plano_nova_linha": 9.99997000009e-07, "marketplace_compra": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 143, "latency_ms": 128.37512299995524} +{"id": "g0176-marketplace_compra-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"cancelamento_linha": 0.0647935206479352, "suporte_configuracao": 0.0092990700929907, "internet_pacote_adicional": 0.0057994200579942, "parceiros_ofertas": 0.0064993500649935, "conta_contestacao": 0.0030996900309969004, "desconto_retencao": 0.005699430056994301, "plano_troca": 0.0028997100289971, "vas_cancelamento": 0.37686231376862317, "suporte_chip_esim": 0.0029997000299970002, "vas_consulta": 0.3805619438056194, "marketplace_compra": 0.0038996100389961, "troca_numero": 0.0028997100289971, "beneficios_consulta": 0.0031996800319968005, "recarga_realizar": 0.0028997100289971, "recarga_saldo": 0.0053994600539946005, "sem_correspondencia": 0.12318768123187682}, "confidence": 0.4733, "input_tokens": 283, "latency_ms": 195.1306789999876} +{"id": "g0176-marketplace_compra-informal_abreviado-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.6103, "plano_nova_linha": 0.0067, "fidelidade_resgate": 0.0025, "sem_correspondencia": 0.3805}, "confidence": 0.4825, "input_tokens": 143, "latency_ms": 117.11328299998058} +{"id": "g0176-marketplace_compra-informal_abreviado-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0015001500150015005, "marketplace_compra": 0.7611761176117613, "recarga_realizar": 0.0015001500150015005, "cadastro_atualizacao": 0.0016001600160016006, "fidelidade_resgate": 0.0016001600160016006, "reclamacao_atendimento": 0.002500250025002501, "internet_problema_conexao": 0.0015001500150015005, "recarga_nao_creditada": 0.002700270027002701, "portabilidade": 0.023602360236023606, "negociacao_divida": 0.0015001500150015005, "plano_troca": 0.0016001600160016006, "conta_contestacao": 0.0015001500150015005, "marketplace_pedido": 0.18281828182818285, "suporte_sem_sinal": 0.004600460046004601, "plano_nova_linha": 0.0015001500150015005, "sem_correspondencia": 0.008800880088008804}, "confidence": 0.7136, "input_tokens": 289, "latency_ms": 195.46693699999196} +{"id": "g0176-marketplace_compra-informal_abreviado-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0016998300169983002, "recarga_realizar": 0.018998100189981, "marketplace_pedido": 0.031096890310968902, "plano_nova_linha": 0.007099290070992901, "fidelidade_resgate": 0.0023997600239976003, "internet_problema_conexao": 0.36496350364963503, "marketplace_compra": 0.5439456054394561, "sem_correspondencia": 0.029797020297970205}, "confidence": 0.4964, "input_tokens": 216, "latency_ms": 151.42669199997272} +{"id": "g0176-marketplace_compra-informal_abreviado-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.03590718143628726, "plano_nova_linha": 0.0019003800760152032, "negociacao_religacao": 0.0016003200640128028, "fidelidade_resgate": 0.0029005801160232048, "recarga_nao_creditada": 0.007501500300060013, "vas_consulta": 0.004600920184036808, "marketplace_pedido": 0.009201840368073616, "troca_numero": 0.0008001600320064014, "fidelidade_pontos": 0.000600120024004801, "marketplace_compra": 0.889377875575115, "roaming_pacote": 0.038207641528305664, "sem_correspondencia": 0.007401480296059213}, "confidence": 0.7828, "input_tokens": 286, "latency_ms": 201.99749299996483} +{"id": "g0177-marketplace_compra-erros_digitacao-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.0013001235117336145, "marketplace_pedido": 0.00010000950090258575, "parceiros_ofertas": 1.0000950090258573e-06, "plano_troca": 1.0000950090258573e-06, "fidelidade_resgate": 1.0000950090258573e-06, "vas_consulta": 1.0000950090258573e-06, "marketplace_compra": 0.9985948665123187, "sem_correspondencia": 1.0000950090258573e-06}, "confidence": 0.9943, "input_tokens": 224, "latency_ms": 162.7313810000146} +{"id": "g0177-marketplace_compra-erros_digitacao-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.0022997700229977, "marketplace_compra": 0.015298470152984701, "bonus_nao_recebido": 0.0005999400059994001, "suporte_configuracao": 0.1932806719328067, "cadastro_atualizacao": 0.0007999200079992001, "marketplace_pedido": 0.0011998800119988001, "plano_troca": 0.0005999400059994001, "roaming_cobranca": 0.0005999400059994001, "suporte_sem_sinal": 0.0007999200079992001, "fidelidade_resgate": 0.0005999400059994001, "vas_cancelamento": 0.0005999400059994001, "conta_debito_automatico_digital": 0.0005999400059994001, "desconto_retencao": 0.0005999400059994001, "reclamacao_atendimento": 0.0005999400059994001, "plano_nova_linha": 0.7802219778022198, "sem_correspondencia": 0.0012998700129987}, "confidence": 0.7648, "input_tokens": 300, "latency_ms": 204.52339299998812} +{"id": "g0177-marketplace_compra-erros_digitacao-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"recarga_realizar": 0.24545090981803638, "portabilidade": 0.1414717056588682, "marketplace_pedido": 0.01899620075984803, "marketplace_compra": 0.5540891821635673, "fidelidade_resgate": 0.0014997000599880025, "cancelamento_linha": 0.0015996800639872027, "conta_segunda_via": 0.00599880023995201, "plano_nova_linha": 0.001999600079984003, "internet_consumo": 0.007398520295940812, "parceiros_ofertas": 0.006998600279944011, "conta_vencimento": 0.0014997000599880025, "sem_correspondencia": 0.012997400519896021}, "confidence": 0.5075, "input_tokens": 293, "latency_ms": 220.01073500001667} +{"id": "g0177-marketplace_compra-erros_digitacao-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "marketplace_pedido": 9.999890001209992e-07, "marketplace_compra": 0.9999890001209991, "parceiros_ofertas": 9.999890001209992e-07, "internet_problema_conexao": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "plano_nova_linha": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 278, "latency_ms": 200.08861200000183} +{"id": "g0177-marketplace_compra-erros_digitacao-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.006000600060006001, "parceiros_ofertas": 0.005900590059005901, "vas_cancelamento": 0.007300730073007301, "recarga_saldo": 0.1141114111411141, "marketplace_compra": 0.7950795079507951, "marketplace_pedido": 0.04030403040304031, "plano_nova_linha": 0.007500750075007501, "sem_correspondencia": 0.023802380238023804}, "confidence": 0.6237, "input_tokens": 228, "latency_ms": 230.15388300001405} +{"id": "g0177-marketplace_compra-erros_digitacao-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.0009, "marketplace_compra": 0.9785, "marketplace_pedido": 0.017, "plano_nova_linha": 0.0009, "fidelidade_pontos": 0.0001, "fidelidade_resgate": 0.0001, "parceiros_ofertas": 0.0019, "sem_correspondencia": 0.0006}, "confidence": 0.9418, "input_tokens": 235, "latency_ms": 234.0530870000066} +{"id": "g0177-marketplace_compra-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_saldo": 1.0000940088368305e-06, "parceiros_ofertas": 0.010300968291019355, "troca_numero": 1.0000940088368305e-06, "fidelidade_pontos": 1.0000940088368305e-06, "plano_nova_linha": 1.0000940088368305e-06, "marketplace_pedido": 0.9896930311449276, "fidelidade_resgate": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.9719, "input_tokens": 222, "latency_ms": 230.85686499996427} +{"id": "g0177-marketplace_compra-erros_digitacao-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 9.99997000009e-07, "plano_nova_linha": 9.99997000009e-07, "marketplace_compra": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 147, "latency_ms": 162.81743600001164} +{"id": "g0177-marketplace_compra-erros_digitacao-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.7485726115433198, "internet_problema_conexao": 0.0012001164112918953, "suporte_chip_esim": 0.22612193382758128, "recarga_realizar": 0.0003000291028229738, "marketplace_pedido": 0.001400135813173878, "vas_cancelamento": 1.0000970094099127e-06, "plano_nova_linha": 0.005400523850813529, "marketplace_compra": 0.016801629758086533, "fidelidade_resgate": 1.0000970094099127e-06, "plano_troca": 1.0000970094099127e-06, "cancelamento_linha": 0.00010000970094099128, "sem_correspondencia": 0.00010000970094099128}, "confidence": 0.7295, "input_tokens": 285, "latency_ms": 280.1710850000063} +{"id": "g0177-marketplace_compra-erros_digitacao-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.017, "fidelidade_resgate": 0.0028, "plano_nova_linha": 0.8296, "sem_correspondencia": 0.1506}, "confidence": 0.6209, "input_tokens": 147, "latency_ms": 160.03371399995103} +{"id": "g0177-marketplace_compra-erros_digitacao-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9983998399839985, "plano_nova_linha": 0.0005000500050005002, "fidelidade_resgate": 0.0005000500050005002, "sem_correspondencia": 0.0006000600060006001}, "confidence": 0.9899, "input_tokens": 148, "latency_ms": 148.85767900000246} +{"id": "g0177-marketplace_compra-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"fidelidade_resgate": 0.001, "plano_nova_linha": 0.0322, "marketplace_pedido": 0.9627, "sem_correspondencia": 0.0041}, "confidence": 0.8727, "input_tokens": 148, "latency_ms": 123.08455800001639} +{"id": "g0181-marketplace_compra-indireto_multiplo-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5835583558355836, "parceiros_ofertas": 0.010201020102010202, "fidelidade_resgate": 0.002000200020002, "marketplace_compra": 0.058205820582058206, "cadastro_atualizacao": 0.21762176217621762, "conta_contestacao": 0.0024002400240024, "troca_numero": 0.0139013901390139, "conta_vencimento": 0.002000200020002, "conta_segunda_via": 0.002000200020002, "fidelidade_pontos": 0.0021002100210021, "marketplace_pedido": 0.0045004500450045, "sem_correspondencia": 0.10151015101510151}, "confidence": 0.5012, "input_tokens": 303, "latency_ms": 215.3893999999923} +{"id": "g0181-marketplace_compra-indireto_multiplo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_pontos": 9.999900000999991e-07, "suporte_sem_sinal": 9.999900000999991e-07, "conta_vencimento": 9.999900000999991e-07, "marketplace_pedido": 9.999900000999991e-07, "plano_nova_linha": 9.999900000999991e-07, "roaming_duvida": 9.999900000999991e-07, "desconto_retencao": 9.999900000999992e-05, "vas_contratacao": 9.999900000999991e-07, "fidelidade_resgate": 9.999900000999991e-07, "parceiros_ofertas": 0.9998900010999892, "vas_consulta": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9996, "input_tokens": 292, "latency_ms": 224.95151700002225} +{"id": "g0181-marketplace_compra-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["bonus_nao_recebido"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_cancelamento": 1.0000930086498043e-06, "reclamacao_atendimento": 1.0000930086498043e-06, "negociacao_divida": 0.0003000279025949413, "negociacao_religacao": 0.981591287989783, "parceiros_ofertas": 0.0034003162294093344, "cadastro_atualizacao": 1.0000930086498043e-06, "conta_vencimento": 1.0000930086498043e-06, "suporte_sem_sinal": 1.0000930086498043e-06, "fidelidade_resgate": 1.0000930086498043e-06, "plano_nova_linha": 1.0000930086498043e-06, "marketplace_pedido": 0.014601357926287143, "sem_correspondencia": 0.00010000930086498044}, "confidence": 0.9582, "input_tokens": 306, "latency_ms": 245.53338200001917} +{"id": "g0181-marketplace_compra-indireto_multiplo-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_resgate": 0.0009, "marketplace_compra": 0.3108, "plano_nova_linha": 0.6759, "sem_correspondencia": 0.0124}, "confidence": 0.5033, "input_tokens": 163, "latency_ms": 177.61288499997363} +{"id": "g0181-marketplace_compra-indireto_multiplo-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"vas_cancelamento": 0.05620562056205621, "conta_debito_automatico_digital": 0.0024002400240024004, "fidelidade_resgate": 0.0011001100110011003, "portabilidade": 0.6330633063306331, "conta_contestacao": 0.0015001500150015003, "parceiros_ofertas": 0.04610461046104611, "plano_nova_linha": 0.019501950195019505, "internet_consumo": 0.006200620062006201, "marketplace_compra": 0.13311331133113313, "marketplace_pedido": 0.014901490149014903, "suporte_chip_esim": 0.06360636063606362, "roaming_duvida": 0.0023002300230023005, "desconto_retencao": 0.0017001700170017002, "seguranca_perda_roubo": 0.0020002000200020006, "suporte_sem_sinal": 0.0075007500750075016, "sem_correspondencia": 0.008800880088008802}, "confidence": 0.5111, "input_tokens": 305, "latency_ms": 300.1317719999861} +{"id": "g0181-marketplace_compra-indireto_multiplo-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 164, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"parceiros_ofertas": 0.001300260052010402, "seguranca_fraude": 0.0028005601120224045, "fidelidade_resgate": 0.001300260052010402, "conta_contestacao": 0.0007001400280056011, "vas_cancelamento": 0.0007001400280056011, "marketplace_pedido": 0.0014002800560112022, "recarga_saldo": 0.00040008001600320064, "plano_nova_linha": 0.009501900380076015, "conta_vencimento": 0.00040008001600320064, "marketplace_compra": 0.034906981396279256, "reclamacao_atendimento": 0.9378875775155031, "sem_correspondencia": 0.008701740348069613}, "confidence": 0.8701, "input_tokens": 308, "latency_ms": 298.2355439999651} +{"id": "g0181-marketplace_compra-indireto_multiplo-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.08419158084191579, "marketplace_compra": 0.10068993100689928, "internet_pacote_adicional": 0.0411958804119588, "marketplace_pedido": 0.009399060093990599, "conta_contestacao": 0.010998900109988998, "plano_consulta": 0.3530646935306469, "recarga_realizar": 0.008299170082991698, "plano_nova_linha": 0.005899410058994099, "fidelidade_resgate": 0.0238976102389761, "beneficios_consulta": 0.04889511048895109, "parceiros_ofertas": 0.03919608039196079, "suporte_chip_esim": 0.15568443155684428, "roaming_cobranca": 0.009499050094990498, "negociacao_divida": 0.0024997500249975, "roaming_duvida": 0.0186981301869813, "sem_correspondencia": 0.0878912108789121}, "confidence": 0.2417, "input_tokens": 313, "latency_ms": 282.81488900000795} +{"id": "g0181-marketplace_compra-indireto_multiplo-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.370874174834967, "roaming_duvida": 0.003800760152030406, "cadastro_atualizacao": 0.004700940188037608, "internet_pacote_adicional": 0.14962992598519706, "roaming_pacote": 0.002100420084016803, "marketplace_pedido": 0.010002000400080016, "marketplace_compra": 0.132126425285057, "bonus_nao_recebido": 0.02090418083616723, "fidelidade_resgate": 0.001900380076015203, "plano_nova_linha": 0.1194238847769554, "recarga_saldo": 0.007501500300060012, "sem_correspondencia": 0.17703540708141627}, "confidence": 0.3099, "input_tokens": 307, "latency_ms": 208.5503499999959} +{"id": "g0181-marketplace_compra-indireto_multiplo-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 1.0000920084647786e-06, "marketplace_pedido": 0.00020001840169295575, "reclamacao_atendimento": 1.0000920084647786e-06, "fidelidade_resgate": 0.9983918520503885, "portabilidade": 1.0000920084647786e-06, "parceiros_ofertas": 1.0000920084647786e-06, "conta_explicacao": 1.0000920084647786e-06, "plano_nova_linha": 1.0000920084647786e-06, "conta_contestacao": 1.0000920084647786e-06, "marketplace_compra": 0.00010000920084647787, "internet_pacote_adicional": 1.0000920084647786e-06, "sem_correspondencia": 0.0013001196110042123}, "confidence": 0.9945, "input_tokens": 311, "latency_ms": 212.1011350000117} +{"id": "g0181-marketplace_compra-indireto_multiplo-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.026, "roaming_cobranca": 0.1858, "vas_consulta": 0.0059, "troca_numero": 0.3755, "parceiros_ofertas": 0.0182, "marketplace_pedido": 0.0065, "conta_segunda_via": 0.0684, "suporte_sem_sinal": 0.0019, "fidelidade_resgate": 0.0007, "recarga_saldo": 0.0051, "recarga_nao_creditada": 0.0066, "marketplace_compra": 0.1443, "atendimento_humano": 0.0007, "conta_pagamento_confirmacao": 0.0023, "plano_nova_linha": 0.1209, "sem_correspondencia": 0.0312}, "confidence": 0.3385, "input_tokens": 310, "latency_ms": 206.85824000003095} +{"id": "g0181-marketplace_compra-indireto_multiplo-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["marketplace_pedido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.27057294270572946, "marketplace_pedido": 0.22927707229277072, "parceiros_ofertas": 0.006899310068993101, "reclamacao_atendimento": 0.005099490050994901, "fidelidade_resgate": 0.0026997300269973002, "internet_problema_conexao": 0.0026997300269973002, "plano_nova_linha": 0.46415358464153583, "sem_correspondencia": 0.0185981401859814}, "confidence": 0.4159, "input_tokens": 250, "latency_ms": 179.13615399999117} +{"id": "g0181-marketplace_compra-indireto_multiplo-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 144, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.0001, "marketplace_compra": 0.9995, "fidelidade_resgate": 0.0001, "sem_correspondencia": 0.0003}, "confidence": 0.9969, "input_tokens": 164, "latency_ms": 127.8018240000165} +{"id": "g0184-marketplace_pedido-erros_digitacao-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.008800880088008802, "parceiros_ofertas": 0.0087008700870087, "internet_problema_conexao": 0.0089008900890089, "portabilidade": 0.008800880088008802, "marketplace_pedido": 0.9216921692169217, "fidelidade_pontos": 0.009000900090009, "marketplace_compra": 0.008800880088008802, "sem_correspondencia": 0.025302530253025302}, "confidence": 0.7984, "input_tokens": 213, "latency_ms": 154.75728799998478} +{"id": "g0184-marketplace_pedido-erros_digitacao-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.008601720344068814, "vas_cancelamento": 0.3241648329665933, "portabilidade": 0.0029005801160232043, "atendimento_humano": 0.023704740948189636, "suporte_sem_sinal": 0.004000800160032006, "roaming_duvida": 0.20784156831366274, "troca_numero": 0.002000400080016003, "plano_troca": 0.0011002200440088019, "conta_explicacao": 0.011002200440088017, "parceiros_ofertas": 0.003800760152030406, "conta_segunda_via": 0.0011002200440088019, "seguranca_perda_roubo": 0.0017003400680136026, "recarga_nao_creditada": 0.03170634126825365, "vas_contratacao": 0.0011002200440088019, "marketplace_pedido": 0.355871174234847, "sem_correspondencia": 0.019403880776155232}, "confidence": 0.4477, "input_tokens": 285, "latency_ms": 223.9967859999865} +{"id": "g0184-marketplace_pedido-erros_digitacao-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0486, "marketplace_pedido": 0.4549, "marketplace_compra": 0.3752, "sem_correspondencia": 0.1213}, "confidence": 0.1856, "input_tokens": 136, "latency_ms": 121.16442800004279} +{"id": "g0184-marketplace_pedido-erros_digitacao-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"negociacao_religacao": 0.006999300069993003, "plano_consulta": 0.006399360063993603, "suporte_sem_sinal": 0.06909309069093092, "conta_segunda_via": 0.004099590040995901, "marketplace_pedido": 0.44085591440855926, "parceiros_ofertas": 0.004299570042995702, "recarga_saldo": 0.011498850114988503, "suporte_configuracao": 0.004299570042995702, "marketplace_compra": 0.0041995800419958014, "plano_nova_linha": 0.07259274072592742, "atendimento_humano": 0.14188581141885814, "sem_correspondencia": 0.23377662233776628}, "confidence": 0.3708, "input_tokens": 280, "latency_ms": 218.85903100002224} +{"id": "g0184-marketplace_pedido-erros_digitacao-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"suporte_chip_esim": 0.0012999961000117, "recarga_saldo": 9.99997000009e-07, "recarga_realizar": 0.0002999991000027, "bonus_nao_recebido": 9.99997000009e-07, "parceiros_ofertas": 9.99997000009e-07, "marketplace_pedido": 0.9977970066089802, "marketplace_compra": 0.0004999985000045, "sem_correspondencia": 9.999970000090001e-05}, "confidence": 0.9911, "input_tokens": 226, "latency_ms": 168.64920500000835} +{"id": "g0184-marketplace_pedido-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.009399999999999999, "conta_contestacao": 0.009699999999999999, "cancelamento_linha": 0.42309999999999987, "portabilidade": 0.023599999999999993, "suporte_chip_esim": 0.009299999999999998, "parceiros_ofertas": 0.008699999999999998, "internet_consumo": 0.26799999999999996, "beneficios_consulta": 0.008699999999999998, "suporte_sem_sinal": 0.06319999999999999, "roaming_pacote": 0.008699999999999998, "marketplace_compra": 0.008699999999999998, "sem_correspondencia": 0.15889999999999999}, "confidence": 0.3685, "input_tokens": 290, "latency_ms": 197.8523710000104} +{"id": "g0184-marketplace_pedido-erros_digitacao-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.00010000000000000002, "marketplace_pedido": 0.9990000000000001, "marketplace_compra": 0.0004000000000000001, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.9935, "input_tokens": 131, "latency_ms": 110.78580200000943} +{"id": "g0184-marketplace_pedido-erros_digitacao-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0377962203779622, "vas_consulta": 0.0047995200479952005, "suporte_configuracao": 0.007499250074992501, "beneficios_consulta": 0.004399560043995601, "suporte_chip_esim": 0.0057994200579942, "plano_consulta": 0.005699430056994301, "plano_nova_linha": 0.004299570042995701, "cancelamento_linha": 0.0044995500449955, "suporte_sem_sinal": 0.0044995500449955, "marketplace_pedido": 0.15728427157284272, "marketplace_compra": 0.009899010098990102, "desconto_retencao": 0.004299570042995701, "conta_debito_automatico_digital": 0.0045995400459954, "internet_consumo": 0.0131986801319868, "parceiros_ofertas": 0.004299570042995701, "sem_correspondencia": 0.7271272872712728}, "confidence": 0.6255, "input_tokens": 288, "latency_ms": 196.8707679999966} +{"id": "g0184-marketplace_pedido-erros_digitacao-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.001999800019998, "marketplace_pedido": 0.7967203279672033, "marketplace_compra": 0.20017998200179982, "sem_correspondencia": 0.0010998900109989002}, "confidence": 0.6229, "input_tokens": 132, "latency_ms": 140.03025599998864} +{"id": "g0184-marketplace_pedido-erros_digitacao-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.6035207041408283, "plano_nova_linha": 0.002500500100020004, "desconto_retencao": 0.022604520904180837, "recarga_saldo": 0.08571714342868575, "plano_troca": 0.0032006401280256056, "roaming_duvida": 0.008401680336067214, "parceiros_ofertas": 0.0022004400880176037, "recarga_realizar": 0.08581716343268654, "bonus_nao_recebido": 0.020804160832166435, "negociacao_divida": 0.002000400080016003, "marketplace_compra": 0.01800360072014403, "recarga_nao_creditada": 0.09651930386077216, "marketplace_pedido": 0.028105621124224846, "conta_vencimento": 0.003000600120024005, "conta_segunda_via": 0.002300460092018404, "sem_correspondencia": 0.015303060612122426}, "confidence": 0.464, "input_tokens": 292, "latency_ms": 194.9827189999951} +{"id": "g0184-marketplace_pedido-erros_digitacao-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0031, "plano_troca": 0.0022, "vas_consulta": 0.0942, "marketplace_compra": 0.0163, "conta_explicacao": 0.0173, "roaming_pacote": 0.0017, "marketplace_pedido": 0.8517, "sem_correspondencia": 0.0135}, "confidence": 0.713, "input_tokens": 208, "latency_ms": 146.91206899999543} +{"id": "g0184-marketplace_pedido-erros_digitacao-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.0011001100110011, "marketplace_compra": 0.0563056305630563, "seguranca_perda_roubo": 0.0441044104410441, "cadastro_atualizacao": 0.0011001100110011, "conta_pagamento_confirmacao": 0.0011001100110011, "suporte_configuracao": 0.001000100010001, "plano_consulta": 0.001000100010001, "reclamacao_atendimento": 0.0543054305430543, "parceiros_ofertas": 0.0021002100210020997, "conta_contestacao": 0.0011001100110011, "plano_troca": 0.3627362736273627, "recarga_realizar": 0.002000200020002, "roaming_cobranca": 0.001000100010001, "marketplace_pedido": 0.46404640464046404, "internet_consumo": 0.001000100010001, "sem_correspondencia": 0.006000600060006}, "confidence": 0.5324, "input_tokens": 289, "latency_ms": 197.40912000003163} +{"id": "g0186-marketplace_pedido-emocional-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.5772577257725773, "beneficios_consulta": 0.0015001500150015, "seguranca_perda_roubo": 0.0016001600160016, "marketplace_compra": 0.0032003200320032, "cancelamento_linha": 0.058005800580058005, "internet_consumo": 0.2846284628462846, "suporte_sem_sinal": 0.0033003300330033, "conta_explicacao": 0.011201120112011199, "recarga_realizar": 0.0015001500150015, "parceiros_ofertas": 0.0015001500150015, "bonus_nao_recebido": 0.0018001800180017999, "plano_consulta": 0.0036003600360035998, "seguranca_fraude": 0.0016001600160016, "roaming_duvida": 0.0364036403640364, "marketplace_pedido": 0.0069006900690069, "sem_correspondencia": 0.006000600060006}, "confidence": 0.5689, "input_tokens": 297, "latency_ms": 197.59709699997074} +{"id": "g0186-marketplace_pedido-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9087091290870913, "parceiros_ofertas": 0.0027997200279972004, "marketplace_compra": 0.009099090090990901, "sem_correspondencia": 0.07939206079392061}, "confidence": 0.7496, "input_tokens": 133, "latency_ms": 111.39545899999348} +{"id": "g0186-marketplace_pedido-emocional-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.13648635136486353, "conta_debito_automatico_digital": 0.15918408159184083, "marketplace_pedido": 0.18988101189881013, "parceiros_ofertas": 0.0053994600539946005, "portabilidade": 0.006799320067993201, "roaming_pacote": 0.0052994700529947, "plano_consulta": 0.005599440055994401, "bonus_nao_recebido": 0.0052994700529947, "marketplace_compra": 0.30986901309869014, "internet_problema_conexao": 0.104989501049895, "suporte_chip_esim": 0.0053994600539946005, "conta_explicacao": 0.007999200079992, "plano_troca": 0.0057994200579942, "beneficios_consulta": 0.0053994600539946005, "roaming_duvida": 0.006799320067993201, "sem_correspondencia": 0.03979602039796021}, "confidence": 0.31, "input_tokens": 296, "latency_ms": 196.8103749999841} +{"id": "g0186-marketplace_pedido-emocional-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.04559544045595441, "marketplace_pedido": 0.9005099490050995, "parceiros_ofertas": 0.0065993400659934, "sem_correspondencia": 0.047295270472952705}, "confidence": 0.7025, "input_tokens": 141, "latency_ms": 114.84786599999097} +{"id": "g0186-marketplace_pedido-emocional-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.6134, "recarga_realizar": 0.0071, "fidelidade_resgate": 0.2194, "parceiros_ofertas": 0.1207, "marketplace_pedido": 0.0169, "marketplace_compra": 0.008, "cancelamento_linha": 0.0072, "sem_correspondencia": 0.0073}, "confidence": 0.4701, "input_tokens": 215, "latency_ms": 152.17173500002446} +{"id": "g0186-marketplace_pedido-emocional-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9644964496449645, "marketplace_compra": 0.0178017801780178, "parceiros_ofertas": 0.0034003400340034003, "sem_correspondencia": 0.014301430143014302}, "confidence": 0.8651, "input_tokens": 142, "latency_ms": 115.96166000003905} +{"id": "g0186-marketplace_pedido-emocional-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_nao_creditada": 0.00029997000299970003, "marketplace_pedido": 0.8557144285571443, "parceiros_ofertas": 0.0006999300069993001, "internet_pacote_adicional": 0.001999800019998, "desconto_retencao": 0.0007999200079992001, "seguranca_fraude": 0.014798520147985203, "roaming_duvida": 0.019898010198980104, "plano_nova_linha": 0.00029997000299970003, "conta_vencimento": 0.06319368063193681, "recarga_realizar": 0.00029997000299970003, "marketplace_compra": 0.0034996500349965005, "sem_correspondencia": 0.03849615038496151}, "confidence": 0.7491, "input_tokens": 287, "latency_ms": 197.98400999997057} +{"id": "g0186-marketplace_pedido-emocional-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.007998400319936014, "suporte_sem_sinal": 0.2516496700659868, "seguranca_fraude": 0.23635272945410923, "roaming_duvida": 0.04569086182763448, "roaming_pacote": 0.008098380323935214, "marketplace_pedido": 0.18286342731453714, "marketplace_compra": 0.01739652069586083, "conta_vencimento": 0.008198360327934416, "recarga_realizar": 0.010297940411917618, "parceiros_ofertas": 0.008098380323935214, "recarga_saldo": 0.008098380323935214, "sem_correspondencia": 0.215256948610278}, "confidence": 0.2826, "input_tokens": 282, "latency_ms": 195.89851500001032} +{"id": "g0186-marketplace_pedido-emocional-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"conta_vencimento": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "seguranca_fraude": 9.99993000049e-07, "marketplace_pedido": 0.999993000049, "marketplace_compra": 9.99993000049e-07, "recarga_realizar": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 152.16122399999676} +{"id": "g0186-marketplace_pedido-emocional-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.8834883488348836, "parceiros_ofertas": 0.0061006100610061014, "marketplace_compra": 0.0375037503750375, "sem_correspondencia": 0.07290729072907293}, "confidence": 0.6719, "input_tokens": 139, "latency_ms": 114.19087199999467} +{"id": "g0186-marketplace_pedido-emocional-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.00020000000000000004, "marketplace_pedido": 0.9992000000000001, "marketplace_compra": 0.00030000000000000003, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9946, "input_tokens": 140, "latency_ms": 112.94587000003276} +{"id": "g0186-marketplace_pedido-emocional-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"marketplace_compra": 0.243, "conta_debito_automatico_digital": 0.0537, "plano_consulta": 0.5662, "reclamacao_atendimento": 0.0248, "parceiros_ofertas": 0.024, "marketplace_pedido": 0.0223, "portabilidade": 0.0157, "sem_correspondencia": 0.0503}, "confidence": 0.3728, "input_tokens": 232, "latency_ms": 157.054004000031} +{"id": "g0187-marketplace_pedido-longo_contexto-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 227, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_explicacao": 0.0336033603360336, "reclamacao_atendimento": 0.3132313231323132, "suporte_sem_sinal": 0.03300330033003301, "vas_consulta": 0.028502850285028504, "troca_numero": 0.029702970297029705, "vas_cancelamento": 0.028902890289028902, "parceiros_ofertas": 0.028502850285028504, "portabilidade": 0.039603960396039604, "internet_consumo": 0.028502850285028504, "negociacao_divida": 0.0269026902690269, "marketplace_pedido": 0.24902490249024903, "marketplace_compra": 0.029902990299029902, "fidelidade_pontos": 0.029602960296029605, "conta_debito_automatico_digital": 0.031103110311031103, "suporte_chip_esim": 0.0305030503050305, "sem_correspondencia": 0.039403940394039404}, "confidence": 0.198, "input_tokens": 326, "latency_ms": 224.91196099997524} +{"id": "g0187-marketplace_pedido-longo_contexto-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 216, "length_bucket": "longo"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_compra": 0.004, "parceiros_ofertas": 0.8819, "marketplace_pedido": 0.1129, "sem_correspondencia": 0.0012}, "confidence": 0.7207, "input_tokens": 171, "latency_ms": 142.28495300000077} +{"id": "g0187-marketplace_pedido-longo_contexto-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9934, "parceiros_ofertas": 0.0018, "marketplace_compra": 0.0028, "sem_correspondencia": 0.002}, "confidence": 0.9662, "input_tokens": 158, "latency_ms": 124.17925500000138} +{"id": "g0187-marketplace_pedido-longo_contexto-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"parceiros_ofertas": 0.0016001600160016, "reclamacao_atendimento": 0.0183018301830183, "internet_problema_conexao": 0.0009000900090008999, "conta_explicacao": 0.0012001200120011998, "cancelamento_linha": 0.8954895489548954, "marketplace_compra": 0.0476047604760476, "beneficios_consulta": 0.0007000700070006999, "fidelidade_pontos": 0.0007000700070006999, "suporte_sem_sinal": 0.0056005600560055996, "marketplace_pedido": 0.0051005100510051, "recarga_nao_creditada": 0.0007000700070006999, "sem_correspondencia": 0.0221022102210221}, "confidence": 0.7995, "input_tokens": 304, "latency_ms": 203.41946799999278} +{"id": "g0187-marketplace_pedido-longo_contexto-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_explicacao": 0.1567, "internet_consumo": 0.0057, "recarga_saldo": 0.0027, "marketplace_pedido": 0.0222, "internet_problema_conexao": 0.0303, "beneficios_consulta": 0.0028, "vas_consulta": 0.0029, "marketplace_compra": 0.095, "parceiros_ofertas": 0.0029, "internet_pacote_adicional": 0.0027, "seguranca_fraude": 0.651, "sem_correspondencia": 0.0251}, "confidence": 0.5217, "input_tokens": 308, "latency_ms": 204.63690799999767} +{"id": "g0187-marketplace_pedido-longo_contexto-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.004, "internet_pacote_adicional": 0.0008, "seguranca_perda_roubo": 0.0044, "marketplace_pedido": 0.9217, "vas_consulta": 0.0007, "marketplace_compra": 0.0082, "parceiros_ofertas": 0.0008, "conta_pagamento_confirmacao": 0.0008, "bonus_nao_recebido": 0.0029, "conta_contestacao": 0.0008, "recarga_saldo": 0.0007, "sem_correspondencia": 0.0542}, "confidence": 0.8518, "input_tokens": 310, "latency_ms": 210.8709309999881} +{"id": "g0187-marketplace_pedido-longo_contexto-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 162, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.11071107110711072, "marketplace_compra": 0.1644164416441644, "parceiros_ofertas": 0.0556055605560556, "sem_correspondencia": 0.6692669266926693}, "confidence": 0.3003, "input_tokens": 162, "latency_ms": 125.80430600002046} +{"id": "g0187-marketplace_pedido-longo_contexto-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.3376, "marketplace_pedido": 0.4374, "parceiros_ofertas": 0.0331, "sem_correspondencia": 0.1919}, "confidence": 0.1648, "input_tokens": 159, "latency_ms": 127.44131099998413} +{"id": "g0187-marketplace_pedido-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"plano_nova_linha": 0.014597080583883223, "parceiros_ofertas": 0.00599880023995201, "vas_consulta": 0.023495300939812037, "fidelidade_resgate": 0.0018996200759848032, "vas_contratacao": 0.001799640071985603, "marketplace_compra": 0.013797240551889621, "roaming_cobranca": 0.0031993601279744054, "cadastro_atualizacao": 0.0018996200759848032, "reclamacao_atendimento": 0.0020995800839832034, "negociacao_divida": 0.0018996200759848032, "portabilidade": 0.9169166166766647, "sem_correspondencia": 0.012397520495900819}, "confidence": 0.8185, "input_tokens": 305, "latency_ms": 200.97727600000326} +{"id": "g0187-marketplace_pedido-longo_contexto-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 165, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.1196, "vas_cancelamento": 0.0405, "roaming_duvida": 0.0163, "conta_segunda_via": 0.0063, "desconto_retencao": 0.0063, "suporte_configuracao": 0.0079, "conta_contestacao": 0.0062, "recarga_saldo": 0.0401, "parceiros_ofertas": 0.0067, "roaming_cobranca": 0.0086, "negociacao_divida": 0.0067, "vas_consulta": 0.008, "marketplace_compra": 0.0063, "internet_pacote_adicional": 0.0062, "marketplace_pedido": 0.459, "sem_correspondencia": 0.2553}, "confidence": 0.4123, "input_tokens": 318, "latency_ms": 205.25053300002583} +{"id": "g0187-marketplace_pedido-longo_contexto-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 152, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.44185581441855815, "parceiros_ofertas": 0.0572942705729427, "marketplace_pedido": 0.36536346365363465, "sem_correspondencia": 0.13548645135486453}, "confidence": 0.1608, "input_tokens": 155, "latency_ms": 118.37629699999752} +{"id": "g0187-marketplace_pedido-longo_contexto-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 200, "length_bucket": "longo"}, "pred": "negociacao_religacao", "probabilities": {"reclamacao_atendimento": 0.0003, "atendimento_humano": 0.0006, "desconto_retencao": 0.264, "cadastro_atualizacao": 0.0009, "cancelamento_linha": 0.0045, "internet_consumo": 0.0003, "parceiros_ofertas": 0.2416, "marketplace_pedido": 0.0027, "marketplace_compra": 0.0014, "conta_debito_automatico_digital": 0.0001, "portabilidade": 0.0003, "negociacao_religacao": 0.4789, "seguranca_perda_roubo": 0.0001, "vas_consulta": 0.0002, "roaming_pacote": 0.0001, "sem_correspondencia": 0.004}, "confidence": 0.5883, "input_tokens": 321, "latency_ms": 205.54117199998245} +{"id": "g0189-parceiros_ofertas-curto_neutro-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9997000299970004, "beneficios_consulta": 9.999000099990002e-05, "vas_contratacao": 9.999000099990002e-05, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9981, "input_tokens": 125, "latency_ms": 103.02431299999171} +{"id": "g0189-parceiros_ofertas-curto_neutro-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 9.999910000809993e-07, "marketplace_pedido": 9.999910000809993e-07, "cadastro_atualizacao": 9.999910000809993e-07, "beneficios_consulta": 0.00039999640003239974, "marketplace_compra": 9.999910000809993e-07, "vas_contratacao": 9.999910000809993e-07, "recarga_realizar": 9.999910000809993e-07, "conta_explicacao": 9.999910000809993e-07, "vas_consulta": 0.0014999865001214991, "parceiros_ofertas": 0.9980910171808455, "plano_nova_linha": 9.999910000809993e-07, "sem_correspondencia": 9.999910000809993e-07}, "confidence": 0.9939, "input_tokens": 276, "latency_ms": 186.280494000016} +{"id": "g0189-parceiros_ofertas-curto_neutro-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"conta_debito_automatico_digital": 9.999999999999998e-05, "marketplace_pedido": 0.0003999999999999999, "fidelidade_resgate": 0.0004999999999999999, "vas_contratacao": 0.005199999999999999, "vas_cancelamento": 9.999999999999998e-05, "bonus_nao_recebido": 0.0003999999999999999, "reclamacao_atendimento": 9.999999999999998e-05, "marketplace_compra": 0.0004999999999999999, "beneficios_consulta": 0.06929999999999999, "cadastro_atualizacao": 9.999999999999998e-05, "desconto_retencao": 0.00019999999999999996, "conta_vencimento": 9.999999999999998e-05, "parceiros_ofertas": 0.9219999999999998, "plano_troca": 9.999999999999998e-05, "conta_segunda_via": 0.0005999999999999998, "sem_correspondencia": 0.0002999999999999999}, "confidence": 0.8863, "input_tokens": 284, "latency_ms": 181.88621999996712} +{"id": "g0189-parceiros_ofertas-curto_neutro-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_pacote": 9.99989000120999e-07, "cadastro_atualizacao": 9.99989000120999e-07, "internet_consumo": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "conta_explicacao": 9.99989000120999e-07, "parceiros_ofertas": 0.9999890001209989, "plano_nova_linha": 9.99989000120999e-07, "atendimento_humano": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 276, "latency_ms": 176.11588699998038} +{"id": "g0189-parceiros_ofertas-curto_neutro-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.0001, "parceiros_ofertas": 0.9997, "beneficios_consulta": 0.0001, "sem_correspondencia": 0.0001}, "confidence": 0.998, "input_tokens": 125, "latency_ms": 102.49591100000544} +{"id": "g0189-parceiros_ofertas-curto_neutro-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "vas_contratacao": 9.99993000049e-07, "parceiros_ofertas": 0.999993000049, "conta_segunda_via": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 143.75800800002025} +{"id": "g0189-parceiros_ofertas-curto_neutro-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.0014998500149985001, "seguranca_perda_roubo": 0.00019998000199980003, "marketplace_pedido": 0.007899210078992101, "marketplace_compra": 0.0017998200179982, "desconto_retencao": 0.00039996000399960006, "cadastro_atualizacao": 9.999000099990002e-05, "reclamacao_atendimento": 0.7894210578942106, "beneficios_consulta": 0.17538246175382463, "vas_contratacao": 0.0004999500049995, "suporte_chip_esim": 0.0006999300069993001, "negociacao_religacao": 0.0034996500349965005, "sem_correspondencia": 0.0185981401859814}, "confidence": 0.7345, "input_tokens": 276, "latency_ms": 177.40935900002341} +{"id": "g0189-parceiros_ofertas-curto_neutro-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.4732, "beneficios_consulta": 0.0026, "vas_contratacao": 0.0014, "sem_correspondencia": 0.5228}, "confidence": 0.482, "input_tokens": 126, "latency_ms": 101.79648499996574} +{"id": "g0189-parceiros_ofertas-curto_neutro-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 29, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9999970000090003, "beneficios_consulta": 9.999970000090002e-07, "vas_contratacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 124, "latency_ms": 100.56237400004875} +{"id": "g0189-parceiros_ofertas-curto_neutro-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 9.999930000490002e-07, "parceiros_ofertas": 0.9999930000490003, "beneficios_consulta": 9.999930000490002e-07, "roaming_duvida": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "cadastro_atualizacao": 9.999930000490002e-07, "marketplace_compra": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 208, "latency_ms": 141.19621899999402} +{"id": "g0189-parceiros_ofertas-curto_neutro-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9999890001209996, "fidelidade_pontos": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "troca_numero": 9.999890001209996e-07, "roaming_duvida": 9.999890001209996e-07, "atendimento_humano": 9.999890001209996e-07, "marketplace_pedido": 9.999890001209996e-07, "seguranca_perda_roubo": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "vas_contratacao": 9.999890001209996e-07, "marketplace_compra": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9998, "input_tokens": 281, "latency_ms": 180.39090400003488} +{"id": "g0189-parceiros_ofertas-curto_neutro-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9998980002039995, "beneficios_consulta": 9.999980000039998e-07, "vas_contratacao": 9.999980000039998e-07, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.999, "input_tokens": 124, "latency_ms": 100.04609499998196} +{"id": "g0190-parceiros_ofertas-informal_abreviado-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 9.999930000489998e-07, "marketplace_compra": 9.999930000489998e-07, "marketplace_pedido": 9.999930000489998e-07, "vas_contratacao": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "parceiros_ofertas": 0.9999930000489998, "troca_numero": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 197, "latency_ms": 136.3254209999809} +{"id": "g0190-parceiros_ofertas-informal_abreviado-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 1.0001890357277524e-06, "suporte_sem_sinal": 1.0001890357277524e-06, "cadastro_atualizacao": 1.0001890357277524e-06, "marketplace_pedido": 1.0001890357277524e-06, "fidelidade_pontos": 1.0001890357277524e-06, "vas_contratacao": 1.0001890357277524e-06, "portabilidade": 1.0001890357277524e-06, "marketplace_compra": 1.0001890357277524e-06, "vas_cancelamento": 1.0001890357277524e-06, "parceiros_ofertas": 0.9999889979206069, "plano_nova_linha": 1.0001890357277524e-06, "sem_correspondencia": 1.0001890357277524e-06}, "confidence": 0.9991, "input_tokens": 283, "latency_ms": 186.27561400001014} +{"id": "g0190-parceiros_ofertas-informal_abreviado-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.0004999500049995, "vas_contratacao": 0.6607339266073393, "parceiros_ofertas": 0.33206679332066796, "marketplace_pedido": 0.004399560043995601, "seguranca_perda_roubo": 9.999000099990002e-05, "vas_cancelamento": 0.0006999300069993001, "marketplace_compra": 0.0011998800119988001, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.6714, "input_tokens": 215, "latency_ms": 147.87191900001062} +{"id": "g0190-parceiros_ofertas-informal_abreviado-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "conta_segunda_via": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "parceiros_ofertas": 0.9999890001209989, "marketplace_pedido": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 266, "latency_ms": 173.76100100000258} +{"id": "g0190-parceiros_ofertas-informal_abreviado-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.0708141628325665, "recarga_saldo": 0.03740748149629926, "marketplace_pedido": 0.2059411882376475, "vas_contratacao": 0.046709341868373666, "conta_segunda_via": 0.035007001400280055, "conta_debito_automatico_digital": 0.03720744148829765, "beneficios_consulta": 0.17493498699739946, "sem_correspondencia": 0.3919783956791358}, "confidence": 0.1869, "input_tokens": 228, "latency_ms": 150.39953500001957} +{"id": "g0190-parceiros_ofertas-informal_abreviado-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["vas_contratacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 9.99993000049e-07, "vas_contratacao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "parceiros_ofertas": 0.999993000049, "marketplace_pedido": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 143.73950199995988} +{"id": "g0190-parceiros_ofertas-informal_abreviado-06-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.997096718381683, "marketplace_pedido": 1.0000970094099127e-06, "marketplace_compra": 1.0000970094099127e-06, "internet_consumo": 1.0000970094099127e-06, "suporte_chip_esim": 0.00010000970094099128, "beneficios_consulta": 0.002500242523524782, "vas_contratacao": 0.00020001940188198256, "sem_correspondencia": 0.00010000970094099128}, "confidence": 0.9892, "input_tokens": 218, "latency_ms": 146.1244239999928} +{"id": "g0190-parceiros_ofertas-informal_abreviado-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 0.016903262329629614, "marketplace_pedido": 1.0001930372561902e-06, "vas_contratacao": 1.0001930372561902e-06, "recarga_saldo": 1.0001930372561902e-06, "parceiros_ofertas": 0.9821895625855789, "beneficios_consulta": 0.00010001930372561904, "conta_vencimento": 1.0001930372561902e-06, "internet_consumo": 1.0001930372561902e-06, "conta_explicacao": 1.0001930372561902e-06, "marketplace_compra": 0.0007001351260793332, "roaming_pacote": 1.0001930372561902e-06, "sem_correspondencia": 0.00010001930372561904}, "confidence": 0.9615, "input_tokens": 277, "latency_ms": 181.6057780000051} +{"id": "g0190-parceiros_ofertas-informal_abreviado-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "marketplace_pedido": 9.999890001209992e-07, "parceiros_ofertas": 0.9999890001209991, "desconto_retencao": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "internet_problema_conexao": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 277, "latency_ms": 178.84750599995414} +{"id": "g0190-parceiros_ofertas-informal_abreviado-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"roaming_cobranca": 1.0000950090258575e-06, "beneficios_consulta": 1.0000950090258575e-06, "bonus_nao_recebido": 0.9993949425195394, "marketplace_compra": 1.0000950090258575e-06, "parceiros_ofertas": 0.000400038003610343, "vas_contratacao": 1.0000950090258575e-06, "marketplace_pedido": 1.0000950090258575e-06, "sem_correspondencia": 0.0002000190018051715}, "confidence": 0.9965, "input_tokens": 215, "latency_ms": 148.9935249999803} +{"id": "g0190-parceiros_ofertas-informal_abreviado-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_troca": 0.0023999952000096, "marketplace_pedido": 0.000499999000002, "beneficios_consulta": 0.0016999966000067997, "reclamacao_atendimento": 9.999980000039998e-07, "conta_explicacao": 0.0002999994000012, "vas_contratacao": 0.9605980788038423, "parceiros_ofertas": 0.03249993500013, "suporte_sem_sinal": 9.999980000039998e-07, "marketplace_compra": 0.0006999986000027999, "negociacao_divida": 0.000499999000002, "negociacao_religacao": 0.000499999000002, "sem_correspondencia": 0.0002999994000012}, "confidence": 0.9207, "input_tokens": 281, "latency_ms": 197.3524320000024} +{"id": "g0190-parceiros_ofertas-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"vas_contratacao": 0.004300430043004301, "atendimento_humano": 0.013701370137013702, "marketplace_pedido": 0.06790679067906791, "bonus_nao_recebido": 0.0058005800580058, "marketplace_compra": 0.8693869386938693, "beneficios_consulta": 0.0097009700970097, "plano_consulta": 0.0084008400840084, "sem_correspondencia": 0.020802080208020803}, "confidence": 0.72, "input_tokens": 212, "latency_ms": 142.43935700000065} +{"id": "g0194-parceiros_ofertas-longo_contexto-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 160, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"marketplace_pedido": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "vas_contratacao": 9.99993000049e-07, "beneficios_consulta": 0.999993000049, "parceiros_ofertas": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 228, "latency_ms": 151.5259689999766} +{"id": "g0194-parceiros_ofertas-longo_contexto-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 9.999900000999991e-07, "parceiros_ofertas": 0.9998900010999892, "marketplace_pedido": 9.999900000999991e-07, "vas_cancelamento": 9.999900000999991e-07, "seguranca_perda_roubo": 9.999900000999991e-07, "conta_debito_automatico_digital": 9.999900000999991e-07, "recarga_realizar": 9.999900000999991e-07, "beneficios_consulta": 9.999900000999992e-05, "bonus_nao_recebido": 9.999900000999991e-07, "reclamacao_atendimento": 9.999900000999991e-07, "marketplace_compra": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9995, "input_tokens": 306, "latency_ms": 191.14387799999122} +{"id": "g0194-parceiros_ofertas-longo_contexto-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"internet_pacote_adicional": 0.0033, "atendimento_humano": 0.0061, "suporte_chip_esim": 0.0123, "conta_segunda_via": 0.0034, "vas_contratacao": 0.0028, "marketplace_pedido": 0.0526, "recarga_realizar": 0.0027, "recarga_nao_creditada": 0.015, "seguranca_perda_roubo": 0.0022, "marketplace_compra": 0.172, "beneficios_consulta": 0.0201, "negociacao_divida": 0.0009, "internet_problema_conexao": 0.0038, "parceiros_ofertas": 0.6038, "internet_consumo": 0.0042, "sem_correspondencia": 0.0948}, "confidence": 0.5142, "input_tokens": 312, "latency_ms": 199.61936099997502} +{"id": "g0194-parceiros_ofertas-longo_contexto-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 9.999930000489996e-07, "desconto_retencao": 0.14069901510689423, "plano_troca": 9.999930000489996e-07, "reclamacao_atendimento": 9.999930000489996e-07, "recarga_realizar": 9.999930000489996e-07, "vas_contratacao": 0.07359948480360637, "seguranca_perda_roubo": 9.999930000489997e-05, "atendimento_humano": 9.999930000489996e-07, "recarga_saldo": 9.999930000489996e-07, "parceiros_ofertas": 0.7807945344382589, "conta_contestacao": 9.999930000489997e-05, "marketplace_pedido": 0.0043999692002155985, "marketplace_compra": 9.999930000489997e-05, "negociacao_religacao": 9.999930000489997e-05, "beneficios_consulta": 9.999930000489996e-07, "sem_correspondencia": 9.999930000489997e-05}, "confidence": 0.751, "input_tokens": 312, "latency_ms": 200.0630240000305} +{"id": "g0194-parceiros_ofertas-longo_contexto-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"bonus_nao_recebido": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "parceiros_ofertas": 0.9999850002249969, "atendimento_humano": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "portabilidade": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 188.31186599999228} +{"id": "g0194-parceiros_ofertas-longo_contexto-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9997980004039994, "beneficios_consulta": 0.00019999960000080004, "vas_contratacao": 9.99998000004e-07, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9984, "input_tokens": 148, "latency_ms": 142.88551200002075} +{"id": "g0194-parceiros_ofertas-longo_contexto-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_explicacao": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "internet_pacote_adicional": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "negociacao_divida": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "parceiros_ofertas": 0.9999850002249969, "suporte_configuracao": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "seguranca_perda_roubo": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 191.86663799996495} +{"id": "g0194-parceiros_ofertas-longo_contexto-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "recarga_saldo": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "parceiros_ofertas": 0.9999890001209991, "vas_cancelamento": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 312, "latency_ms": 194.63855600002944} +{"id": "g0194-parceiros_ofertas-longo_contexto-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9997939600282453, "marketplace_compra": 1.0001940376433025e-06, "vas_contratacao": 1.0001940376433025e-06, "beneficios_consulta": 0.00020003880752866054, "internet_consumo": 1.0001940376433025e-06, "marketplace_pedido": 1.0001940376433025e-06, "recarga_nao_creditada": 1.0001940376433025e-06, "sem_correspondencia": 1.0001940376433025e-06}, "confidence": 0.9982, "input_tokens": 222, "latency_ms": 150.1805970000305} +{"id": "g0194-parceiros_ofertas-longo_contexto-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "beneficios_consulta": 0.999993000049, "marketplace_pedido": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "roaming_cobranca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 227, "latency_ms": 151.80141199999753} +{"id": "g0194-parceiros_ofertas-longo_contexto-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_segunda_via": 9.99993000049e-07, "marketplace_pedido": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "parceiros_ofertas": 0.999993000049, "vas_contratacao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 238, "latency_ms": 157.14818300000388} +{"id": "g0199-suporte_sem_sinal-regionalismo-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_saldo": 1.0000860073966358e-06, "plano_consulta": 1.0000860073966358e-06, "conta_debito_automatico_digital": 1.0000860073966358e-06, "suporte_sem_sinal": 0.9926853709419008, "suporte_configuracao": 1.0000860073966358e-06, "suporte_chip_esim": 1.0000860073966358e-06, "atendimento_humano": 1.0000860073966358e-06, "conta_explicacao": 1.0000860073966358e-06, "roaming_cobranca": 1.0000860073966358e-06, "conta_contestacao": 1.0000860073966358e-06, "reclamacao_atendimento": 1.0000860073966358e-06, "plano_nova_linha": 1.0000860073966358e-06, "negociacao_religacao": 1.0000860073966358e-06, "internet_problema_conexao": 0.007300627853995442, "internet_consumo": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.9841, "input_tokens": 303, "latency_ms": 192.71370400002752} +{"id": "g0199-suporte_sem_sinal-regionalismo-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 1.0001860346024358e-06, "conta_vencimento": 1.0001860346024358e-06, "vas_contratacao": 1.0001860346024358e-06, "vas_cancelamento": 1.0001860346024358e-06, "internet_pacote_adicional": 1.0001860346024358e-06, "internet_problema_conexao": 0.9984857183436117, "roaming_cobranca": 1.0001860346024358e-06, "suporte_chip_esim": 1.0001860346024358e-06, "suporte_sem_sinal": 1.0001860346024358e-06, "suporte_configuracao": 1.0001860346024358e-06, "plano_nova_linha": 1.0001860346024358e-06, "conta_debito_automatico_digital": 1.0001860346024358e-06, "troca_numero": 1.0001860346024358e-06, "negociacao_divida": 1.0001860346024358e-06, "conta_contestacao": 1.0001860346024358e-06, "sem_correspondencia": 0.0015002790519036539}, "confidence": 0.995, "input_tokens": 300, "latency_ms": 187.21752099997957} +{"id": "g0199-suporte_sem_sinal-regionalismo-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.005, "internet_problema_conexao": 0.9751, "suporte_sem_sinal": 0.0153, "sem_correspondencia": 0.0046}, "confidence": 0.899, "input_tokens": 147, "latency_ms": 115.4727219999927} +{"id": "g0199-suporte_sem_sinal-regionalismo-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.09130858300680264, "bonus_nao_recebido": 1.0000940088368305e-06, "suporte_configuracao": 1.0000940088368305e-06, "suporte_chip_esim": 1.0000940088368305e-06, "internet_problema_conexao": 0.9086854164291442, "negociacao_religacao": 1.0000940088368305e-06, "roaming_cobranca": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.8524, "input_tokens": 246, "latency_ms": 161.69232900000452} +{"id": "g0199-suporte_sem_sinal-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 9.99987000168998e-07, "plano_nova_linha": 9.99987000168998e-07, "roaming_pacote": 9.99987000168998e-07, "internet_problema_conexao": 0.9994870066689135, "conta_vencimento": 9.99987000168998e-07, "internet_consumo": 0.00039999480006759923, "conta_debito_automatico_digital": 9.99987000168998e-07, "vas_cancelamento": 9.99987000168998e-07, "atendimento_humano": 9.99987000168998e-07, "vas_contratacao": 9.99987000168998e-07, "suporte_configuracao": 9.999870001689981e-05, "recarga_saldo": 9.99987000168998e-07, "cancelamento_linha": 9.99987000168998e-07, "seguranca_fraude": 9.99987000168998e-07, "suporte_chip_esim": 9.99987000168998e-07, "sem_correspondencia": 9.99987000168998e-07}, "confidence": 0.9981, "input_tokens": 304, "latency_ms": 190.84108200001992} +{"id": "g0199-suporte_sem_sinal-regionalismo-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0002, "negociacao_religacao": 0.0001, "internet_problema_conexao": 0.9996, "sem_correspondencia": 0.0001}, "confidence": 0.9974, "input_tokens": 145, "latency_ms": 110.93271100003221} +{"id": "g0199-suporte_sem_sinal-regionalismo-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"cadastro_atualizacao": 1.0000870075696582e-06, "negociacao_religacao": 1.0000870075696582e-06, "suporte_sem_sinal": 1.0000870075696582e-06, "internet_pacote_adicional": 1.0000870075696582e-06, "internet_problema_conexao": 0.9917862854068301, "vas_consulta": 1.0000870075696582e-06, "conta_explicacao": 1.0000870075696582e-06, "suporte_chip_esim": 1.0000870075696582e-06, "vas_contratacao": 1.0000870075696582e-06, "recarga_saldo": 1.0000870075696582e-06, "plano_nova_linha": 1.0000870075696582e-06, "suporte_configuracao": 0.00010000870075696584, "atendimento_humano": 1.0000870075696582e-06, "internet_consumo": 0.008100704761314232, "troca_numero": 1.0000870075696582e-06, "sem_correspondencia": 1.0000870075696582e-06}, "confidence": 0.9819, "input_tokens": 299, "latency_ms": 190.02272099999118} +{"id": "g0199-suporte_sem_sinal-regionalismo-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.0005000000000000002, "atendimento_humano": 0.0006000000000000002, "fidelidade_resgate": 0.0005000000000000002, "suporte_chip_esim": 0.0005000000000000002, "negociacao_religacao": 0.0006000000000000002, "desconto_retencao": 0.0005000000000000002, "suporte_sem_sinal": 0.45510000000000017, "internet_problema_conexao": 0.5360000000000003, "vas_contratacao": 0.0005000000000000002, "suporte_configuracao": 0.0005000000000000002, "portabilidade": 0.0005000000000000002, "seguranca_perda_roubo": 0.0005000000000000002, "conta_explicacao": 0.0005000000000000002, "roaming_pacote": 0.0005000000000000002, "plano_troca": 0.0006000000000000002, "sem_correspondencia": 0.0021000000000000007}, "confidence": 0.727, "input_tokens": 303, "latency_ms": 194.32690400003594} +{"id": "g0199-suporte_sem_sinal-regionalismo-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 1.0001930372561902e-06, "suporte_chip_esim": 1.0001930372561902e-06, "negociacao_religacao": 1.0001930372561902e-06, "internet_problema_conexao": 0.9937918018177507, "conta_segunda_via": 1.0001930372561902e-06, "atendimento_humano": 1.0001930372561902e-06, "seguranca_fraude": 1.0001930372561902e-06, "suporte_sem_sinal": 0.00020003860745123809, "suporte_configuracao": 0.00010001930372561904, "seguranca_perda_roubo": 1.0001930372561902e-06, "vas_contratacao": 0.0053010230974578085, "sem_correspondencia": 0.0006001158223537141}, "confidence": 0.9826, "input_tokens": 290, "latency_ms": 181.8831839999575} +{"id": "g0199-suporte_sem_sinal-regionalismo-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.020300000000000002, "conta_explicacao": 0.00030000000000000003, "internet_problema_conexao": 0.9771000000000002, "negociacao_religacao": 0.00030000000000000003, "fidelidade_resgate": 0.00040000000000000013, "suporte_configuracao": 0.00030000000000000003, "suporte_chip_esim": 0.00030000000000000003, "sem_correspondencia": 0.0010000000000000002}, "confidence": 0.9416, "input_tokens": 244, "latency_ms": 160.77534099997592} +{"id": "g0199-suporte_sem_sinal-regionalismo-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.0029, "suporte_chip_esim": 0.001, "suporte_sem_sinal": 0.0206, "troca_numero": 0.0058, "suporte_configuracao": 0.0014, "recarga_saldo": 0.0009, "beneficios_consulta": 0.0009, "seguranca_perda_roubo": 0.001, "internet_problema_conexao": 0.9622, "reclamacao_atendimento": 0.0012, "negociacao_religacao": 0.0011, "sem_correspondencia": 0.001}, "confidence": 0.9107, "input_tokens": 288, "latency_ms": 182.14165400002003} +{"id": "g0199-suporte_sem_sinal-regionalismo-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0000930086498043e-06, "negociacao_religacao": 1.0000930086498043e-06, "negociacao_divida": 1.0000930086498043e-06, "internet_problema_conexao": 0.9999929993489394, "suporte_chip_esim": 1.0000930086498043e-06, "suporte_configuracao": 1.0000930086498043e-06, "conta_segunda_via": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9994, "input_tokens": 244, "latency_ms": 157.36592700000074} +{"id": "g0200-suporte_sem_sinal-emocional-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.8235, "internet_problema_conexao": 0.1722, "negociacao_religacao": 0.0021, "sem_correspondencia": 0.0022}, "confidence": 0.6471, "input_tokens": 141, "latency_ms": 112.26947699998391} +{"id": "g0200-suporte_sem_sinal-emocional-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.00010002940864614196, "suporte_chip_esim": 1.0002940864614194e-06, "negociacao_religacao": 1.0002940864614194e-06, "roaming_duvida": 0.00010002940864614196, "internet_problema_conexao": 0.999193762966312, "suporte_sem_sinal": 0.00010002940864614196, "negociacao_divida": 1.0002940864614194e-06, "conta_contestacao": 1.0002940864614194e-06, "vas_cancelamento": 1.0002940864614194e-06, "recarga_realizar": 1.0002940864614194e-06, "atendimento_humano": 0.00020005881729228393, "sem_correspondencia": 0.00030008822593842585}, "confidence": 0.9957, "input_tokens": 291, "latency_ms": 186.74321200001032} +{"id": "g0200-suporte_sem_sinal-emocional-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.00020001960192098824, "suporte_chip_esim": 0.00020001960192098824, "roaming_duvida": 0.0005000490048024706, "suporte_configuracao": 0.00010000980096049412, "internet_problema_conexao": 0.00010000980096049412, "vas_cancelamento": 1.0000980096049412e-06, "suporte_sem_sinal": 0.9988978919934153, "sem_correspondencia": 1.0000980096049412e-06}, "confidence": 0.9945, "input_tokens": 245, "latency_ms": 173.35411900000963} +{"id": "g0200-suporte_sem_sinal-emocional-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.014001400140014001, "internet_problema_conexao": 0.9850985098509851, "negociacao_religacao": 0.0003000300030003, "sem_correspondencia": 0.0006000600060006}, "confidence": 0.9408, "input_tokens": 145, "latency_ms": 110.95602599999665} +{"id": "g0200-suporte_sem_sinal-emocional-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.00020000000000000006, "internet_pacote_adicional": 0.0005000000000000001, "suporte_chip_esim": 0.00020000000000000006, "vas_contratacao": 0.00020000000000000006, "conta_pagamento_confirmacao": 0.00010000000000000003, "internet_problema_conexao": 0.7936000000000002, "suporte_sem_sinal": 0.00020000000000000006, "conta_contestacao": 0.00020000000000000006, "troca_numero": 0.0023000000000000004, "beneficios_consulta": 0.00020000000000000006, "suporte_configuracao": 0.00020000000000000006, "sem_correspondencia": 0.20210000000000006}, "confidence": 0.7838, "input_tokens": 282, "latency_ms": 184.24404099999947} +{"id": "g0200-suporte_sem_sinal-emocional-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.00039996000399960006, "conta_segunda_via": 0.00029997000299970003, "negociacao_religacao": 0.00029997000299970003, "conta_vencimento": 0.00029997000299970003, "suporte_chip_esim": 0.9897010298970104, "internet_problema_conexao": 0.0008999100089991, "suporte_sem_sinal": 0.006899310068993101, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.9668, "input_tokens": 239, "latency_ms": 160.65039500000466} +{"id": "g0200-suporte_sem_sinal-emocional-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.005101530459137742, "fidelidade_pontos": 0.00020006001800540162, "recarga_realizar": 0.00020006001800540162, "negociacao_religacao": 0.0003000900270081024, "conta_explicacao": 0.0003000900270081024, "roaming_cobranca": 0.016404921476442933, "suporte_chip_esim": 0.0007002100630189057, "suporte_configuracao": 0.0003000900270081024, "internet_problema_conexao": 0.027608282484745422, "roaming_duvida": 0.0009002700810243073, "suporte_sem_sinal": 0.9468840652195658, "sem_correspondencia": 0.001100330099029709}, "confidence": 0.8887, "input_tokens": 291, "latency_ms": 184.62775899996586} +{"id": "g0200-suporte_sem_sinal-emocional-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0008, "cancelamento_linha": 0.0146, "suporte_sem_sinal": 0.0005, "negociacao_religacao": 0.0005, "internet_problema_conexao": 0.9817, "seguranca_perda_roubo": 0.0007, "suporte_chip_esim": 0.0006, "sem_correspondencia": 0.0006}, "confidence": 0.9485, "input_tokens": 231, "latency_ms": 155.80555499997217} +{"id": "g0200-suporte_sem_sinal-emocional-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.00029997000299970003, "reclamacao_atendimento": 0.04459554044595541, "suporte_sem_sinal": 0.9076092390760924, "suporte_configuracao": 0.000999900009999, "plano_consulta": 0.00029997000299970003, "roaming_cobranca": 0.0004999500049995, "internet_problema_conexao": 0.0400959904009599, "fidelidade_pontos": 0.00029997000299970003, "bonus_nao_recebido": 0.00029997000299970003, "negociacao_religacao": 0.00029997000299970003, "suporte_chip_esim": 0.0005999400059994001, "sem_correspondencia": 0.0040995900409959}, "confidence": 0.837, "input_tokens": 288, "latency_ms": 181.0223120000387} +{"id": "g0200-suporte_sem_sinal-emocional-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9957, "suporte_sem_sinal": 0.0034, "negociacao_religacao": 0.0001, "sem_correspondencia": 0.0008}, "confidence": 0.9782, "input_tokens": 141, "latency_ms": 113.17971300002228} +{"id": "g0200-suporte_sem_sinal-emocional-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.0015000000000000002, "suporte_sem_sinal": 0.9983000000000001, "negociacao_religacao": 0.00010000000000000002, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9906, "input_tokens": 138, "latency_ms": 111.94342799996093} +{"id": "g0200-suporte_sem_sinal-emocional-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.054305430543054305, "internet_problema_conexao": 0.8570857085708571, "negociacao_religacao": 0.043704370437043706, "sem_correspondencia": 0.044904490449044904}, "confidence": 0.5913, "input_tokens": 145, "latency_ms": 133.22144400001434} +{"id": "g0201-suporte_sem_sinal-longo_contexto-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.08790879087908791, "portabilidade": 0.00010001000100010001, "suporte_configuracao": 0.00010001000100010001, "negociacao_religacao": 0.00010001000100010001, "suporte_chip_esim": 0.00010001000100010001, "internet_problema_conexao": 0.9114911491149115, "troca_numero": 0.00010001000100010001, "sem_correspondencia": 0.00010001000100010001}, "confidence": 0.8536, "input_tokens": 257, "latency_ms": 175.8827730000121} +{"id": "g0201-suporte_sem_sinal-longo_contexto-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 226, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 1.0000980096049412e-06, "suporte_sem_sinal": 0.9996979704010993, "internet_problema_conexao": 0.00030002940288148235, "sem_correspondencia": 1.0000980096049412e-06}, "confidence": 0.9973, "input_tokens": 181, "latency_ms": 130.44662999999446} +{"id": "g0201-suporte_sem_sinal-longo_contexto-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "suporte_chip_esim", "probabilities": {"internet_problema_conexao": 0.33623362336233625, "suporte_configuracao": 0.023302330233023305, "cadastro_atualizacao": 0.0186018601860186, "suporte_chip_esim": 0.5518551855185518, "negociacao_religacao": 0.017501750175017504, "fidelidade_pontos": 0.018401840184018404, "suporte_sem_sinal": 0.017101710171017102, "sem_correspondencia": 0.017001700170017005}, "confidence": 0.452, "input_tokens": 270, "latency_ms": 189.3762859999697} +{"id": "g0201-suporte_sem_sinal-longo_contexto-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.999000099990001, "negociacao_religacao": 9.999000099990002e-05, "suporte_sem_sinal": 0.0007999200079992001, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9943, "input_tokens": 171, "latency_ms": 125.28869800001985} +{"id": "g0201-suporte_sem_sinal-longo_contexto-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 218, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.00019998000199980003, "suporte_sem_sinal": 0.016798320167983202, "suporte_chip_esim": 0.00019998000199980003, "vas_cancelamento": 0.00019998000199980003, "marketplace_compra": 0.00019998000199980003, "internet_problema_conexao": 0.982001799820018, "negociacao_religacao": 0.00019998000199980003, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9539, "input_tokens": 268, "latency_ms": 175.14486499999293} +{"id": "g0201-suporte_sem_sinal-longo_contexto-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 254, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0091, "negociacao_religacao": 0.0044, "internet_problema_conexao": 0.9814, "sem_correspondencia": 0.0051}, "confidence": 0.9191, "input_tokens": 178, "latency_ms": 126.87500800001317} +{"id": "g0201-suporte_sem_sinal-longo_contexto-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 216, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"atendimento_humano": 0.06881376275255052, "marketplace_pedido": 0.0009001800360072014, "recarga_saldo": 0.0009001800360072014, "roaming_duvida": 0.0022004400880176037, "suporte_chip_esim": 0.0009001800360072014, "seguranca_fraude": 0.0009001800360072014, "conta_explicacao": 0.0008001600320064014, "negociacao_religacao": 0.0009001800360072014, "suporte_sem_sinal": 0.0008001600320064014, "vas_contratacao": 0.0009001800360072014, "conta_debito_automatico_digital": 0.0009001800360072014, "internet_problema_conexao": 0.9058811762352471, "parceiros_ofertas": 0.0009001800360072014, "plano_consulta": 0.0009001800360072014, "suporte_configuracao": 0.01260252050410082, "sem_correspondencia": 0.0008001600320064014}, "confidence": 0.8496, "input_tokens": 326, "latency_ms": 205.1884349999682} +{"id": "g0201-suporte_sem_sinal-longo_contexto-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 209, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.00040004000400040005, "internet_problema_conexao": 0.8627862786278628, "suporte_sem_sinal": 0.13651365136513652, "sem_correspondencia": 0.0003000300030003}, "confidence": 0.7079, "input_tokens": 174, "latency_ms": 127.49263899996777} +{"id": "g0201-suporte_sem_sinal-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 224, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.0035996400359964, "internet_problema_conexao": 0.9857014298570144, "suporte_configuracao": 0.0047995200479952005, "sem_correspondencia": 0.0058994100589941}, "confidence": 0.935, "input_tokens": 174, "latency_ms": 129.74394899998742} +{"id": "g0201-suporte_sem_sinal-longo_contexto-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 216, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"troca_numero": 0.0004, "suporte_configuracao": 0.0004, "suporte_chip_esim": 0.0002, "negociacao_religacao": 0.0002, "suporte_sem_sinal": 0.0348, "roaming_pacote": 0.0002, "internet_problema_conexao": 0.9636, "sem_correspondencia": 0.0002}, "confidence": 0.9204, "input_tokens": 252, "latency_ms": 165.3011059999585} +{"id": "g0201-suporte_sem_sinal-longo_contexto-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"marketplace_pedido": 0.0005000500050005002, "troca_numero": 0.0013001300130013002, "fidelidade_resgate": 0.0010001000100010003, "parceiros_ofertas": 0.0005000500050005002, "roaming_pacote": 0.0009000900090009002, "suporte_configuracao": 0.0005000500050005002, "plano_nova_linha": 0.0005000500050005002, "suporte_sem_sinal": 0.0005000500050005002, "internet_problema_conexao": 0.9927992799279929, "negociacao_religacao": 0.0005000500050005002, "suporte_chip_esim": 0.0005000500050005002, "sem_correspondencia": 0.0005000500050005002}, "confidence": 0.9759, "input_tokens": 304, "latency_ms": 189.08518199998525} +{"id": "g0201-suporte_sem_sinal-longo_contexto-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9927960288158847, "suporte_sem_sinal": 0.006299974800100799, "conta_vencimento": 9.999960000159999e-05, "negociacao_religacao": 9.999960000159999e-07, "recarga_realizar": 9.999960000159999e-07, "parceiros_ofertas": 9.999960000159999e-07, "suporte_configuracao": 0.00039999840000639995, "suporte_chip_esim": 9.999960000159999e-05, "fidelidade_pontos": 9.999960000159999e-05, "reclamacao_atendimento": 9.999960000159999e-05, "conta_debito_automatico_digital": 9.999960000159999e-07, "sem_correspondencia": 9.999960000159999e-05}, "confidence": 0.9809, "input_tokens": 327, "latency_ms": 208.8673420000191} +{"id": "g0203-suporte_configuracao-curto_neutro-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "reclamacao_atendimento": 1.0000890079217048e-06, "seguranca_fraude": 1.0000890079217048e-06, "conta_explicacao": 1.0000890079217048e-06, "internet_problema_conexao": 1.0000890079217048e-06, "parceiros_ofertas": 1.0000890079217048e-06, "marketplace_compra": 1.0000890079217048e-06, "internet_pacote_adicional": 1.0000890079217048e-06, "suporte_configuracao": 0.9999889990209128, "suporte_sem_sinal": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9996, "input_tokens": 282, "latency_ms": 181.7502920000038} +{"id": "g0203-suporte_configuracao-curto_neutro-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 9.999890001209994e-07, "seguranca_fraude": 9.999890001209994e-07, "seguranca_perda_roubo": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "suporte_configuracao": 0.9999890001209993, "desconto_retencao": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 275, "latency_ms": 177.7800030000094} +{"id": "g0203-suporte_configuracao-curto_neutro-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 9.999930000489998e-05, "suporte_chip_esim": 0.0002999979000146999, "internet_problema_conexao": 0.00019999860000979996, "plano_consulta": 9.999930000489998e-07, "suporte_sem_sinal": 9.999930000489998e-07, "seguranca_fraude": 0.0002999979000146999, "conta_explicacao": 9.999930000489998e-07, "reclamacao_atendimento": 9.999930000489998e-07, "internet_consumo": 9.999930000489998e-07, "suporte_configuracao": 0.9990930063489557, "internet_pacote_adicional": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 0.9964, "input_tokens": 288, "latency_ms": 192.28595399999904} +{"id": "g0203-suporte_configuracao-curto_neutro-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.00020004000800160035, "conta_explicacao": 0.00020004000800160035, "conta_segunda_via": 0.00020004000800160035, "suporte_sem_sinal": 0.00020004000800160035, "suporte_chip_esim": 0.0004000800160032007, "conta_vencimento": 0.00020004000800160035, "internet_problema_conexao": 0.005401080216043209, "seguranca_fraude": 0.00020004000800160035, "conta_debito_automatico_digital": 0.00020004000800160035, "roaming_duvida": 0.00020004000800160035, "seguranca_perda_roubo": 0.00020004000800160035, "conta_contestacao": 0.00020004000800160035, "suporte_configuracao": 0.9915983196639329, "recarga_nao_creditada": 0.00020004000800160035, "parceiros_ofertas": 0.00020004000800160035, "sem_correspondencia": 0.00020004000800160035}, "confidence": 0.977, "input_tokens": 289, "latency_ms": 207.07386099996938} +{"id": "g0203-suporte_configuracao-curto_neutro-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 9.99997000009e-07, "roaming_duvida": 0.0002999991000027, "plano_nova_linha": 0.0006999979000063, "portabilidade": 9.999970000090001e-05, "vas_consulta": 0.00039999880000360003, "suporte_chip_esim": 9.999970000090001e-05, "bonus_nao_recebido": 9.99997000009e-07, "troca_numero": 9.99997000009e-07, "internet_problema_conexao": 0.0245999262002214, "suporte_sem_sinal": 9.999970000090001e-05, "suporte_configuracao": 0.9735970792087624, "sem_correspondencia": 9.999970000090001e-05}, "confidence": 0.947, "input_tokens": 270, "latency_ms": 261.2512919999972} +{"id": "g0203-suporte_configuracao-curto_neutro-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 9.999980000039998e-07, "suporte_configuracao": 0.9996980006039987, "suporte_chip_esim": 0.0002999994000012, "sem_correspondencia": 9.999980000039998e-07}, "confidence": 0.9977, "input_tokens": 142, "latency_ms": 166.1496549999697} +{"id": "g0203-suporte_configuracao-curto_neutro-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 1.0000970094099127e-06, "suporte_chip_esim": 1.0000970094099127e-06, "suporte_configuracao": 0.9999969997089718, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9989, "input_tokens": 142, "latency_ms": 154.95826799997303} +{"id": "g0203-suporte_configuracao-curto_neutro-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_segunda_via": 0.0010001000100010003, "beneficios_consulta": 0.00020002000200020005, "roaming_pacote": 0.005100510051005101, "suporte_sem_sinal": 0.0004000400040004001, "suporte_configuracao": 0.9776977697769779, "negociacao_divida": 0.00010001000100010003, "seguranca_perda_roubo": 0.0004000400040004001, "portabilidade": 0.0025002500250025004, "internet_problema_conexao": 0.005300530053005301, "internet_consumo": 0.0019001900190019005, "fidelidade_resgate": 0.00020002000200020005, "plano_consulta": 0.00010001000100010003, "suporte_chip_esim": 0.004700470047004701, "conta_pagamento_confirmacao": 0.00010001000100010003, "seguranca_fraude": 0.00010001000100010003, "sem_correspondencia": 0.00020002000200020005}, "confidence": 0.9452, "input_tokens": 287, "latency_ms": 199.2742470000053} +{"id": "g0203-suporte_configuracao-curto_neutro-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.00019998000199980003, "suporte_chip_esim": 9.999000099990002e-05, "reclamacao_atendimento": 9.999000099990002e-05, "conta_contestacao": 9.999000099990002e-05, "suporte_configuracao": 0.9992000799920008, "bonus_nao_recebido": 9.999000099990002e-05, "suporte_sem_sinal": 9.999000099990002e-05, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9966, "input_tokens": 239, "latency_ms": 158.51570600000287} +{"id": "g0203-suporte_configuracao-curto_neutro-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_nova_linha": 9.99997000009e-07, "suporte_configuracao": 0.9973970078089766, "suporte_chip_esim": 9.999970000090001e-05, "recarga_realizar": 9.99997000009e-07, "internet_pacote_adicional": 0.00019999940000180001, "suporte_sem_sinal": 9.99997000009e-07, "internet_problema_conexao": 0.0021999934000198, "sem_correspondencia": 9.999970000090001e-05}, "confidence": 0.9905, "input_tokens": 224, "latency_ms": 151.17542400003003} +{"id": "g0203-suporte_configuracao-curto_neutro-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 1.000191036487969e-06, "internet_pacote_adicional": 1.000191036487969e-06, "fidelidade_resgate": 1.000191036487969e-06, "marketplace_pedido": 1.000191036487969e-06, "suporte_configuracao": 0.9996909409697251, "bonus_nao_recebido": 1.000191036487969e-06, "vas_consulta": 1.000191036487969e-06, "suporte_chip_esim": 0.00010001910364879691, "plano_troca": 1.000191036487969e-06, "internet_problema_conexao": 0.00020003820729759382, "beneficios_consulta": 1.000191036487969e-06, "sem_correspondencia": 1.000191036487969e-06}, "confidence": 0.9981, "input_tokens": 280, "latency_ms": 178.50575900001786} +{"id": "g0203-suporte_configuracao-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.026297370262973702, "suporte_sem_sinal": 0.09949005099490052, "suporte_chip_esim": 0.41775822417758224, "sem_correspondencia": 0.4564543545645436}, "confidence": 0.2442, "input_tokens": 138, "latency_ms": 109.37705100002404} +{"id": "g0204-suporte_configuracao-informal_abreviado-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9980991919816099, "suporte_chip_esim": 0.000199979802039994, "portabilidade": 9.998990101999698e-07, "cadastro_atualizacao": 0.000199979802039994, "suporte_sem_sinal": 0.000199979802039994, "roaming_cobranca": 9.9989901019997e-05, "internet_problema_conexao": 9.9989901019997e-05, "sem_correspondencia": 0.001099888911219967}, "confidence": 0.9924, "input_tokens": 225, "latency_ms": 147.35663199996907} +{"id": "g0204-suporte_configuracao-informal_abreviado-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_consulta": 1.0002880829678945e-06, "beneficios_consulta": 1.0002880829678945e-06, "suporte_sem_sinal": 1.0002880829678945e-06, "conta_debito_automatico_digital": 1.0002880829678945e-06, "recarga_nao_creditada": 1.0002880829678945e-06, "suporte_configuracao": 0.9971871899106941, "suporte_chip_esim": 0.00020005761659357894, "internet_problema_conexao": 0.002400691399122947, "recarga_realizar": 1.0002880829678945e-06, "vas_consulta": 1.0002880829678945e-06, "cadastro_atualizacao": 1.0002880829678945e-06, "seguranca_fraude": 0.00020005761659357894, "roaming_duvida": 1.0002880829678945e-06, "portabilidade": 1.0002880829678945e-06, "conta_segunda_via": 1.0002880829678945e-06, "sem_correspondencia": 1.0002880829678945e-06}, "confidence": 0.9912, "input_tokens": 291, "latency_ms": 221.11188399998127} +{"id": "g0204-suporte_configuracao-informal_abreviado-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9999929993489393, "suporte_sem_sinal": 1.000093008649804e-06, "portabilidade": 1.000093008649804e-06, "roaming_duvida": 1.000093008649804e-06, "suporte_chip_esim": 1.000093008649804e-06, "beneficios_consulta": 1.000093008649804e-06, "internet_problema_conexao": 1.000093008649804e-06, "sem_correspondencia": 1.000093008649804e-06}, "confidence": 0.9996, "input_tokens": 226, "latency_ms": 150.3511110000204} +{"id": "g0204-suporte_configuracao-informal_abreviado-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9999850002249978, "suporte_chip_esim": 9.999850002249977e-07, "fidelidade_pontos": 9.999850002249977e-07, "negociacao_religacao": 9.999850002249977e-07, "roaming_duvida": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "recarga_saldo": 9.999850002249977e-07, "beneficios_consulta": 9.999850002249977e-07, "portabilidade": 9.999850002249977e-07, "troca_numero": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "suporte_sem_sinal": 9.999850002249977e-07, "cadastro_atualizacao": 9.999850002249977e-07, "marketplace_pedido": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 185.1802069999735} +{"id": "g0204-suporte_configuracao-informal_abreviado-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"vas_consulta": 9.999890001209994e-07, "seguranca_fraude": 9.999890001209994e-07, "suporte_configuracao": 0.9999890001209993, "recarga_realizar": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "internet_problema_conexao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "internet_consumo": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 282, "latency_ms": 182.67122900005006} +{"id": "g0204-suporte_configuracao-informal_abreviado-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9999890001209996, "internet_problema_conexao": 9.999890001209996e-07, "plano_consulta": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "plano_troca": 9.999890001209996e-07, "conta_debito_automatico_digital": 9.999890001209996e-07, "suporte_sem_sinal": 9.999890001209996e-07, "troca_numero": 9.999890001209996e-07, "suporte_chip_esim": 9.999890001209996e-07, "bonus_nao_recebido": 9.999890001209996e-07, "negociacao_divida": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9998, "input_tokens": 274, "latency_ms": 177.24049899999272} +{"id": "g0204-suporte_configuracao-informal_abreviado-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"bonus_nao_recebido": 9.99994000036e-07, "suporte_sem_sinal": 9.99994000036e-07, "suporte_configuracao": 0.9998940006359964, "suporte_chip_esim": 9.99994000036e-07, "internet_problema_conexao": 9.999940000360002e-05, "conta_vencimento": 9.99994000036e-07, "cancelamento_linha": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9993, "input_tokens": 223, "latency_ms": 150.9068960000377} +{"id": "g0204-suporte_configuracao-informal_abreviado-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.00020000000000000004, "internet_problema_conexao": 0.00020000000000000004, "suporte_configuracao": 0.9994000000000001, "sem_correspondencia": 0.00020000000000000004}, "confidence": 0.9957, "input_tokens": 145, "latency_ms": 112.21085699997957} +{"id": "g0204-suporte_configuracao-informal_abreviado-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_contestacao": 9.999930000490002e-07, "suporte_configuracao": 0.9999930000490003, "cadastro_atualizacao": 9.999930000490002e-07, "suporte_sem_sinal": 9.999930000490002e-07, "recarga_realizar": 9.999930000490002e-07, "internet_problema_conexao": 9.999930000490002e-07, "suporte_chip_esim": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9999, "input_tokens": 230, "latency_ms": 158.16275599996743} +{"id": "g0204-suporte_configuracao-informal_abreviado-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "plano_nova_linha": 9.999890001209994e-07, "suporte_configuracao": 0.9999890001209993, "internet_pacote_adicional": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 0.9999, "input_tokens": 279, "latency_ms": 196.21806200001402} +{"id": "g0204-suporte_configuracao-informal_abreviado-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "fidelidade_pontos": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "conta_debito_automatico_digital": 9.99985000224997e-07, "reclamacao_atendimento": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "suporte_configuracao": 0.9999850002249969, "internet_problema_conexao": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 191.7251189999547} +{"id": "g0204-suporte_configuracao-informal_abreviado-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.00020000000000000006, "suporte_configuracao": 0.9982000000000002, "suporte_chip_esim": 0.00020000000000000006, "seguranca_fraude": 0.00020000000000000006, "internet_problema_conexao": 0.0005000000000000001, "negociacao_divida": 0.00020000000000000006, "suporte_sem_sinal": 0.00020000000000000006, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9919, "input_tokens": 236, "latency_ms": 162.5760469999591} +{"id": "g0206-suporte_configuracao-regionalismo-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"recarga_saldo": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "suporte_configuracao": 0.9999850002249971, "suporte_sem_sinal": 9.999850002249971e-07, "marketplace_compra": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 0.9999, "input_tokens": 291, "latency_ms": 200.37679900002558} +{"id": "g0206-suporte_configuracao-regionalismo-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0003000567107183257, "internet_problema_conexao": 0.0002000378071455505, "suporte_sem_sinal": 0.00010001890357277525, "roaming_pacote": 1.0001890357277524e-06, "plano_troca": 1.0001890357277524e-06, "negociacao_divida": 1.0001890357277524e-06, "beneficios_consulta": 1.0001890357277524e-06, "recarga_nao_creditada": 1.0001890357277524e-06, "conta_pagamento_confirmacao": 1.0001890357277524e-06, "fidelidade_resgate": 1.0001890357277524e-06, "conta_vencimento": 1.0001890357277524e-06, "suporte_configuracao": 0.9992888655955975, "negociacao_religacao": 1.0001890357277524e-06, "bonus_nao_recebido": 1.0001890357277524e-06, "recarga_saldo": 1.0001890357277524e-06, "sem_correspondencia": 0.00010001890357277525}, "confidence": 0.9968, "input_tokens": 294, "latency_ms": 217.252545000008} +{"id": "g0206-suporte_configuracao-regionalismo-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 1.0000930086498043e-06, "suporte_sem_sinal": 1.0000930086498043e-06, "parceiros_ofertas": 1.0000930086498043e-06, "internet_problema_conexao": 1.0000930086498043e-06, "conta_segunda_via": 1.0000930086498043e-06, "suporte_configuracao": 0.9999929993489394, "seguranca_perda_roubo": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9997, "input_tokens": 238, "latency_ms": 185.49854999997706} +{"id": "g0206-suporte_configuracao-regionalismo-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 1.0002940864614196e-06, "suporte_chip_esim": 1.0002940864614196e-06, "suporte_configuracao": 0.9993938217836044, "seguranca_fraude": 1.0002940864614196e-06, "internet_consumo": 0.00010002940864614198, "seguranca_perda_roubo": 1.0002940864614196e-06, "internet_problema_conexao": 0.00010002940864614198, "bonus_nao_recebido": 1.0002940864614196e-06, "suporte_sem_sinal": 0.00020005881729228395, "recarga_realizar": 1.0002940864614196e-06, "vas_contratacao": 0.00010002940864614198, "sem_correspondencia": 0.00010002940864614198}, "confidence": 0.9964, "input_tokens": 285, "latency_ms": 202.22748800000545} +{"id": "g0206-suporte_configuracao-regionalismo-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9994970518036645, "internet_problema_conexao": 0.00019997940212158153, "portabilidade": 9.998970106079077e-05, "suporte_chip_esim": 9.998970106079077e-05, "marketplace_pedido": 9.998970106079076e-07, "suporte_sem_sinal": 9.998970106079077e-05, "parceiros_ofertas": 9.998970106079076e-07, "sem_correspondencia": 9.998970106079076e-07}, "confidence": 0.9979, "input_tokens": 231, "latency_ms": 166.93274900001143} +{"id": "g0206-suporte_configuracao-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"recarga_saldo": 0.0670932906709329, "suporte_sem_sinal": 0.0035996400359963993, "seguranca_perda_roubo": 0.4481551844815517, "conta_debito_automatico_digital": 0.08909109089091088, "plano_consulta": 0.028797120287971194, "conta_explicacao": 0.042895710428957096, "suporte_chip_esim": 0.1931806819318068, "atendimento_humano": 0.021997800219977996, "vas_cancelamento": 0.0036996300369963, "internet_consumo": 0.037096290370962896, "internet_problema_conexao": 0.024797520247975196, "sem_correspondencia": 0.039596040395960395}, "confidence": 0.2845, "input_tokens": 288, "latency_ms": 196.3887649999947} +{"id": "g0206-suporte_configuracao-regionalismo-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"negociacao_divida": 1.000085007225614e-06, "conta_explicacao": 1.000085007225614e-06, "vas_consulta": 1.000085007225614e-06, "fidelidade_pontos": 1.000085007225614e-06, "suporte_sem_sinal": 1.000085007225614e-06, "fidelidade_resgate": 1.000085007225614e-06, "cancelamento_linha": 1.000085007225614e-06, "recarga_realizar": 1.000085007225614e-06, "troca_numero": 1.000085007225614e-06, "suporte_chip_esim": 1.000085007225614e-06, "suporte_configuracao": 0.9999849987248915, "internet_problema_conexao": 1.000085007225614e-06, "conta_segunda_via": 1.000085007225614e-06, "parceiros_ofertas": 1.000085007225614e-06, "marketplace_compra": 1.000085007225614e-06, "sem_correspondencia": 1.000085007225614e-06}, "confidence": 0.9994, "input_tokens": 286, "latency_ms": 197.00284999998985} +{"id": "g0206-suporte_configuracao-regionalismo-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9925960296158814, "suporte_sem_sinal": 9.999960000159999e-05, "internet_problema_conexao": 9.999960000159999e-07, "beneficios_consulta": 9.999960000159999e-07, "roaming_pacote": 9.999960000159999e-07, "vas_contratacao": 0.007199971200115198, "suporte_chip_esim": 9.999960000159999e-05, "sem_correspondencia": 9.999960000159999e-07}, "confidence": 0.9782, "input_tokens": 226, "latency_ms": 150.13090399997964} +{"id": "g0206-suporte_configuracao-regionalismo-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 9.999930000490002e-07, "suporte_configuracao": 0.9999930000490003, "plano_consulta": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "internet_problema_conexao": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "suporte_sem_sinal": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 154.3676800000071} +{"id": "g0206-suporte_configuracao-regionalismo-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_divida": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "internet_problema_conexao": 0.9999850002249971, "conta_pagamento_confirmacao": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "suporte_sem_sinal": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 297, "latency_ms": 187.891460000003} +{"id": "g0206-suporte_configuracao-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.5624, "suporte_sem_sinal": 0.0388, "internet_problema_conexao": 0.0594, "sem_correspondencia": 0.3394}, "confidence": 0.29, "input_tokens": 146, "latency_ms": 111.683266} +{"id": "g0206-suporte_configuracao-regionalismo-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 9.99997000009e-07, "internet_problema_conexao": 9.99997000009e-07, "suporte_configuracao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9997, "input_tokens": 151, "latency_ms": 119.50698399999737} +{"id": "g0210-suporte_chip_esim-curto_neutro-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"vas_contratacao": 9.999860001959975e-07, "recarga_nao_creditada": 9.999860001959975e-07, "suporte_configuracao": 9.999860001959975e-07, "negociacao_divida": 9.999860001959975e-07, "internet_consumo": 9.999860001959975e-07, "conta_vencimento": 9.999860001959975e-07, "portabilidade": 9.999860001959976e-05, "seguranca_perda_roubo": 9.999860001959975e-07, "cadastro_atualizacao": 9.999860001959975e-07, "roaming_pacote": 9.999860001959975e-07, "atendimento_humano": 9.999860001959975e-07, "suporte_chip_esim": 0.999886001595978, "conta_explicacao": 9.999860001959975e-07, "suporte_sem_sinal": 9.999860001959975e-07, "troca_numero": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9995, "input_tokens": 282, "latency_ms": 179.63544099995943} +{"id": "g0210-suporte_chip_esim-curto_neutro-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"roaming_cobranca": 0.011198880111988802, "plano_consulta": 0.0112988701129887, "suporte_chip_esim": 0.8028197180281972, "negociacao_religacao": 0.0106989301069893, "suporte_sem_sinal": 0.010498950104989501, "seguranca_perda_roubo": 0.021097890210978902, "internet_problema_conexao": 0.0534946505349465, "recarga_saldo": 0.010798920107989201, "suporte_configuracao": 0.0173982601739826, "desconto_retencao": 0.010798920107989201, "vas_cancelamento": 0.011098890110988902, "sem_correspondencia": 0.0287971202879712}, "confidence": 0.625, "input_tokens": 282, "latency_ms": 182.46672999998736} +{"id": "g0210-suporte_chip_esim-curto_neutro-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.0027997200279972004, "suporte_configuracao": 0.0036996300369963007, "seguranca_perda_roubo": 0.0040995900409959, "recarga_saldo": 0.00019998000199980003, "portabilidade": 0.0016998300169983002, "roaming_cobranca": 0.00019998000199980003, "roaming_duvida": 0.00019998000199980003, "conta_pagamento_confirmacao": 9.999000099990002e-05, "plano_nova_linha": 0.0005999400059994001, "plano_consulta": 0.00019998000199980003, "fidelidade_pontos": 0.00019998000199980003, "conta_debito_automatico_digital": 0.00019998000199980003, "fidelidade_resgate": 0.00019998000199980003, "suporte_chip_esim": 0.9852014798520148, "suporte_sem_sinal": 0.00019998000199980003, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9622, "input_tokens": 285, "latency_ms": 190.5322480000109} +{"id": "g0210-suporte_chip_esim-curto_neutro-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.0004000000000000001, "roaming_pacote": 0.0007000000000000001, "plano_consulta": 0.0004000000000000001, "suporte_sem_sinal": 0.0006000000000000001, "suporte_configuracao": 0.6192000000000001, "desconto_retencao": 0.0004000000000000001, "suporte_chip_esim": 0.37460000000000004, "seguranca_fraude": 0.0004000000000000001, "vas_contratacao": 0.0014000000000000002, "fidelidade_pontos": 0.0004000000000000001, "conta_segunda_via": 0.0007000000000000001, "sem_correspondencia": 0.0008000000000000001}, "confidence": 0.7144, "input_tokens": 279, "latency_ms": 182.18566799998825} +{"id": "g0210-suporte_chip_esim-curto_neutro-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0019001900190019003, "marketplace_compra": 0.0009000900090009, "seguranca_perda_roubo": 0.0008000800080008001, "conta_debito_automatico_digital": 0.0008000800080008001, "suporte_chip_esim": 0.992999299929993, "suporte_sem_sinal": 0.0009000900090009, "conta_vencimento": 0.0008000800080008001, "sem_correspondencia": 0.0009000900090009}, "confidence": 0.9734, "input_tokens": 235, "latency_ms": 156.7975669999555} +{"id": "g0210-suporte_chip_esim-curto_neutro-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.007099290070992901, "suporte_configuracao": 0.5534446555344466, "cancelamento_linha": 0.004199580041995801, "negociacao_divida": 0.004199580041995801, "suporte_sem_sinal": 0.0040995900409959, "suporte_chip_esim": 0.41845815418458154, "conta_debito_automatico_digital": 0.004199580041995801, "sem_correspondencia": 0.004299570042995701}, "confidence": 0.5953, "input_tokens": 235, "latency_ms": 155.87137099998927} +{"id": "g0210-suporte_chip_esim-curto_neutro-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.8446, "seguranca_perda_roubo": 0.0263, "suporte_configuracao": 0.0284, "sem_correspondencia": 0.1007}, "confidence": 0.5883, "input_tokens": 144, "latency_ms": 112.0084710000242} +{"id": "g0210-suporte_chip_esim-curto_neutro-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 29, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9047000000000003, "suporte_sem_sinal": 0.0007000000000000002, "roaming_duvida": 0.0005000000000000002, "parceiros_ofertas": 0.0005000000000000002, "suporte_chip_esim": 0.09210000000000003, "seguranca_perda_roubo": 0.0005000000000000002, "negociacao_divida": 0.0005000000000000002, "sem_correspondencia": 0.0005000000000000002}, "confidence": 0.839, "input_tokens": 229, "latency_ms": 151.1517189999836} +{"id": "g0210-suporte_chip_esim-curto_neutro-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_compra": 0.00020003840737421586, "recarga_realizar": 0.0004000768147484317, "vas_contratacao": 1.0001920368710792e-06, "vas_cancelamento": 1.0001920368710792e-06, "vas_consulta": 1.0001920368710792e-06, "desconto_retencao": 1.0001920368710792e-06, "roaming_duvida": 1.0001920368710792e-06, "suporte_chip_esim": 0.9979916143899629, "plano_troca": 1.0001920368710792e-06, "conta_vencimento": 1.0001920368710792e-06, "suporte_sem_sinal": 0.00010001920368710793, "roaming_cobranca": 0.00010001920368710793, "seguranca_perda_roubo": 0.0007001344258097554, "suporte_configuracao": 0.00020003840737421586, "marketplace_pedido": 1.0001920368710792e-06, "sem_correspondencia": 0.0003000576110613237}, "confidence": 0.9925, "input_tokens": 285, "latency_ms": 186.7912330000081} +{"id": "g0210-suporte_chip_esim-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 23, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"troca_numero": 0.00010002000400080017, "conta_debito_automatico_digital": 0.00010002000400080017, "conta_pagamento_confirmacao": 0.00010002000400080017, "suporte_configuracao": 0.9981996399279857, "suporte_sem_sinal": 0.00010002000400080017, "seguranca_perda_roubo": 0.001200240048009602, "parceiros_ofertas": 0.00010002000400080017, "sem_correspondencia": 0.00010002000400080017}, "confidence": 0.9916, "input_tokens": 222, "latency_ms": 150.69123700004639} +{"id": "g0210-suporte_chip_esim-curto_neutro-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"marketplace_pedido": 0.017000000000000005, "seguranca_perda_roubo": 0.40770000000000006, "cadastro_atualizacao": 0.030600000000000002, "internet_pacote_adicional": 0.16420000000000004, "suporte_configuracao": 0.03370000000000001, "suporte_sem_sinal": 0.015600000000000001, "suporte_chip_esim": 0.30860000000000004, "sem_correspondencia": 0.022600000000000002}, "confidence": 0.2949, "input_tokens": 228, "latency_ms": 150.2732339999966} +{"id": "g0210-suporte_chip_esim-curto_neutro-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0015001500150015003, "suporte_chip_esim": 0.9948994899489949, "seguranca_perda_roubo": 0.0017001700170017002, "sem_correspondencia": 0.0019001900190019003}, "confidence": 0.9727, "input_tokens": 149, "latency_ms": 115.64814500002285} +{"id": "g0211-suporte_chip_esim-informal_abreviado-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.015501550155015503, "marketplace_compra": 0.00010001000100010003, "vas_consulta": 0.00020002000200020005, "internet_pacote_adicional": 0.0006000600060006001, "plano_consulta": 0.00020002000200020005, "suporte_sem_sinal": 0.00030003000300030005, "atendimento_humano": 0.00010001000100010003, "cadastro_atualizacao": 0.00010001000100010003, "plano_nova_linha": 0.00010001000100010003, "suporte_chip_esim": 0.9823982398239824, "seguranca_perda_roubo": 0.00010001000100010003, "sem_correspondencia": 0.00030003000300030005}, "confidence": 0.9597, "input_tokens": 295, "latency_ms": 189.074665000021} +{"id": "g0211-suporte_chip_esim-informal_abreviado-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.9658068386322733, "suporte_configuracao": 0.0017996400719856025, "suporte_sem_sinal": 0.0019996000799840027, "seguranca_perda_roubo": 0.007898420315936811, "roaming_duvida": 0.0036992601479704052, "fidelidade_pontos": 0.0025994801039792037, "conta_segunda_via": 0.0038992201559688053, "sem_correspondencia": 0.012297540491901618}, "confidence": 0.9006, "input_tokens": 258, "latency_ms": 168.7137659999962} +{"id": "g0211-suporte_chip_esim-informal_abreviado-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0171, "suporte_sem_sinal": 0.009, "atendimento_humano": 0.2133, "recarga_nao_creditada": 0.0074, "seguranca_perda_roubo": 0.1626, "conta_pagamento_confirmacao": 0.0081, "suporte_chip_esim": 0.5443, "sem_correspondencia": 0.0382}, "confidence": 0.3903, "input_tokens": 250, "latency_ms": 163.30326499996772} +{"id": "g0211-suporte_chip_esim-informal_abreviado-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"vas_contratacao": 1.0000870075696584e-06, "internet_problema_conexao": 0.0002000174015139317, "negociacao_religacao": 1.0000870075696584e-06, "roaming_duvida": 1.0000870075696584e-06, "fidelidade_pontos": 1.0000870075696584e-06, "recarga_nao_creditada": 0.00010000870075696585, "suporte_sem_sinal": 1.0000870075696584e-06, "conta_pagamento_confirmacao": 1.0000870075696584e-06, "roaming_cobranca": 1.0000870075696584e-06, "seguranca_fraude": 1.0000870075696584e-06, "conta_segunda_via": 1.0000870075696584e-06, "marketplace_pedido": 1.0000870075696584e-06, "suporte_configuracao": 0.9996869727666305, "plano_nova_linha": 1.0000870075696584e-06, "seguranca_perda_roubo": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9985, "input_tokens": 301, "latency_ms": 191.24254499996596} +{"id": "g0211-suporte_chip_esim-informal_abreviado-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_segunda_via": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "internet_problema_conexao": 9.999850002249967e-07, "cancelamento_linha": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "recarga_nao_creditada": 9.999850002249967e-07, "seguranca_perda_roubo": 9.999850002249967e-07, "vas_cancelamento": 9.999850002249967e-07, "troca_numero": 9.999850002249967e-07, "suporte_sem_sinal": 9.999850002249967e-07, "suporte_configuracao": 9.999850002249967e-07, "suporte_chip_esim": 0.9999850002249967, "internet_pacote_adicional": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 195.07074500000954} +{"id": "g0211-suporte_chip_esim-informal_abreviado-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.000700140028005601, "suporte_chip_esim": 0.7299459891978395, "reclamacao_atendimento": 0.000700140028005601, "internet_problema_conexao": 0.0010002000400080014, "roaming_pacote": 0.000700140028005601, "suporte_sem_sinal": 0.000700140028005601, "suporte_configuracao": 0.2655531106221244, "sem_correspondencia": 0.000700140028005601}, "confidence": 0.7041, "input_tokens": 244, "latency_ms": 169.87168299999666} +{"id": "g0211-suporte_chip_esim-informal_abreviado-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"cadastro_atualizacao": 0.0034, "conta_segunda_via": 0.0188, "suporte_configuracao": 0.0014, "roaming_duvida": 0.0039, "marketplace_pedido": 0.0013, "vas_cancelamento": 0.007, "suporte_chip_esim": 0.8909, "seguranca_perda_roubo": 0.0261, "conta_debito_automatico_digital": 0.0015, "bonus_nao_recebido": 0.0012, "parceiros_ofertas": 0.0019, "negociacao_divida": 0.0013, "vas_consulta": 0.0065, "plano_nova_linha": 0.0012, "suporte_sem_sinal": 0.0016, "sem_correspondencia": 0.032}, "confidence": 0.7959, "input_tokens": 302, "latency_ms": 190.36466000000019} +{"id": "g0211-suporte_chip_esim-informal_abreviado-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.1679167916791679, "seguranca_perda_roubo": 0.025402540254025403, "suporte_chip_esim": 0.6299629962996299, "sem_correspondencia": 0.1767176717671767}, "confidence": 0.2856, "input_tokens": 166, "latency_ms": 124.99797800001033} +{"id": "g0211-suporte_chip_esim-informal_abreviado-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.030096990300969902, "suporte_chip_esim": 0.7039296070392961, "suporte_configuracao": 0.19808019198080193, "sem_correspondencia": 0.06789321067893211}, "confidence": 0.3827, "input_tokens": 160, "latency_ms": 118.76973500000076} +{"id": "g0211-suporte_chip_esim-informal_abreviado-09-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_sem_sinal": 9.999000099990002e-05, "suporte_chip_esim": 0.9992000799920008, "seguranca_perda_roubo": 9.999000099990002e-05, "suporte_configuracao": 9.999000099990002e-05, "vas_cancelamento": 9.999000099990002e-05, "internet_pacote_adicional": 9.999000099990002e-05, "beneficios_consulta": 9.999000099990002e-05, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9967, "input_tokens": 245, "latency_ms": 163.38360800000373} +{"id": "g0211-suporte_chip_esim-informal_abreviado-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0022002200220022005, "suporte_chip_esim": 0.8917891789178918, "suporte_configuracao": 0.10391039103910392, "sem_correspondencia": 0.0021002100210021}, "confidence": 0.7374, "input_tokens": 162, "latency_ms": 119.34068699997624} +{"id": "g0211-suporte_chip_esim-informal_abreviado-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0004999500049995, "recarga_nao_creditada": 0.00019998000199980003, "suporte_sem_sinal": 9.999000099990002e-05, "vas_contratacao": 9.999000099990002e-05, "roaming_cobranca": 9.999000099990002e-05, "bonus_nao_recebido": 9.999000099990002e-05, "suporte_chip_esim": 0.9974002599740026, "seguranca_perda_roubo": 0.0007999200079992001, "conta_explicacao": 0.00019998000199980003, "plano_troca": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.991, "input_tokens": 296, "latency_ms": 206.97883899998715} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.00039996000399960006, "suporte_configuracao": 0.0010998900109989002, "suporte_chip_esim": 0.9966003399660034, "sem_correspondencia": 0.0018998100189981002}, "confidence": 0.9815, "input_tokens": 150, "latency_ms": 115.86036700003888} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 151, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_debito_automatico_digital": 0.00019998000199980003, "suporte_sem_sinal": 0.00029997000299970003, "seguranca_perda_roubo": 0.9866013398660134, "suporte_configuracao": 0.0006999300069993001, "recarga_nao_creditada": 0.00029997000299970003, "conta_segunda_via": 0.00019998000199980003, "suporte_chip_esim": 0.009799020097990201, "sem_correspondencia": 0.0018998100189981002}, "confidence": 0.96, "input_tokens": 265, "latency_ms": 175.86168499997257} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 9.997000899730082e-05, "conta_pagamento_confirmacao": 0.0028991302609217232, "suporte_sem_sinal": 9.997000899730082e-05, "marketplace_pedido": 9.997000899730082e-05, "suporte_chip_esim": 0.9938018594421674, "troca_numero": 0.0005998200539838048, "desconto_retencao": 9.997000899730082e-05, "conta_vencimento": 9.997000899730082e-05, "atendimento_humano": 9.997000899730082e-05, "conta_debito_automatico_digital": 9.997000899730082e-05, "cadastro_atualizacao": 9.997000899730082e-05, "seguranca_fraude": 9.997000899730082e-05, "cancelamento_linha": 9.997000899730082e-05, "seguranca_perda_roubo": 9.997000899730082e-05, "suporte_configuracao": 0.0013995801259622115, "sem_correspondencia": 0.00019994001799460164}, "confidence": 0.9835, "input_tokens": 287, "latency_ms": 188.19257100000186} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9999930000490003, "suporte_sem_sinal": 9.999930000490002e-07, "marketplace_pedido": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "suporte_chip_esim": 9.999930000490002e-07, "seguranca_perda_roubo": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 249, "latency_ms": 162.24633300004143} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"conta_vencimento": 1.0000910082817534e-06, "conta_debito_automatico_digital": 0.00010000910082817536, "suporte_configuracao": 0.9986908808701591, "marketplace_compra": 1.0000910082817534e-06, "suporte_sem_sinal": 0.0005000455041408768, "fidelidade_pontos": 1.0000910082817534e-06, "portabilidade": 1.0000910082817534e-06, "internet_pacote_adicional": 0.000300027302484526, "conta_segunda_via": 1.0000910082817534e-06, "conta_explicacao": 1.0000910082817534e-06, "vas_consulta": 1.0000910082817534e-06, "plano_troca": 1.0000910082817534e-06, "vas_contratacao": 0.00010000910082817536, "internet_consumo": 0.0002000182016563507, "seguranca_perda_roubo": 1.0000910082817534e-06, "sem_correspondencia": 0.00010000910082817536}, "confidence": 0.9952, "input_tokens": 291, "latency_ms": 188.27805299997635} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_chip_esim": 0.00020001880176736612, "suporte_sem_sinal": 1.0000940088368305e-06, "beneficios_consulta": 1.0000940088368305e-06, "internet_consumo": 0.9997939806341795, "suporte_configuracao": 1.0000940088368305e-06, "conta_explicacao": 1.0000940088368305e-06, "seguranca_perda_roubo": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.9985, "input_tokens": 239, "latency_ms": 158.4616130000427} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"plano_consulta": 0.0006001200240048011, "conta_segunda_via": 0.0007001400280056013, "bonus_nao_recebido": 0.0004000800160032008, "suporte_configuracao": 0.0033006601320264063, "roaming_pacote": 0.0004000800160032008, "suporte_chip_esim": 0.930086017203441, "beneficios_consulta": 0.000500100020004001, "fidelidade_pontos": 0.000500100020004001, "cancelamento_linha": 0.03640728145629127, "seguranca_perda_roubo": 0.01510302060412083, "recarga_saldo": 0.0007001400280056013, "internet_problema_conexao": 0.007001400280056014, "suporte_sem_sinal": 0.0008001600320064016, "vas_consulta": 0.000500100020004001, "negociacao_religacao": 0.000500100020004001, "sem_correspondencia": 0.002500500100020005}, "confidence": 0.8692, "input_tokens": 289, "latency_ms": 185.96607699998913} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 9.999900000999993e-07, "troca_numero": 9.999900000999994e-05, "seguranca_fraude": 9.999900000999993e-07, "conta_explicacao": 9.999900000999993e-07, "conta_vencimento": 9.999900000999993e-07, "cadastro_atualizacao": 9.999900000999993e-07, "suporte_chip_esim": 9.999900000999993e-07, "reclamacao_atendimento": 0.9998900010999894, "conta_debito_automatico_digital": 9.999900000999993e-07, "conta_contestacao": 9.999900000999993e-07, "beneficios_consulta": 9.999900000999993e-07, "sem_correspondencia": 9.999900000999993e-07}, "confidence": 0.9996, "input_tokens": 282, "latency_ms": 210.385260999999} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"fidelidade_pontos": 9.999860001959973e-05, "parceiros_ofertas": 9.999860001959973e-07, "suporte_configuracao": 9.999860001959973e-07, "suporte_sem_sinal": 9.999860001959973e-07, "plano_nova_linha": 9.999860001959973e-07, "vas_consulta": 9.999860001959973e-07, "seguranca_fraude": 9.999860001959973e-07, "vas_cancelamento": 9.999860001959973e-07, "beneficios_consulta": 9.999860001959973e-07, "recarga_realizar": 9.999860001959973e-07, "seguranca_perda_roubo": 9.999860001959973e-07, "internet_problema_conexao": 9.999860001959973e-07, "desconto_retencao": 9.999860001959973e-07, "conta_pagamento_confirmacao": 9.999860001959973e-07, "suporte_chip_esim": 0.9998860015959777, "sem_correspondencia": 9.999860001959973e-07}, "confidence": 0.9995, "input_tokens": 289, "latency_ms": 184.34724799999458} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.16881688168816883, "seguranca_perda_roubo": 0.15031503150315031, "marketplace_pedido": 0.004100410041004101, "conta_debito_automatico_digital": 0.0017001700170017002, "bonus_nao_recebido": 0.0025002500250025004, "suporte_configuracao": 0.0018001800180018, "plano_nova_linha": 0.0047004700470047005, "marketplace_compra": 0.0025002500250025004, "conta_contestacao": 0.6505650565056506, "parceiros_ofertas": 0.0016001600160016002, "suporte_sem_sinal": 0.0018001800180018, "sem_correspondencia": 0.0096009600960096}, "confidence": 0.5848, "input_tokens": 299, "latency_ms": 189.62383500002034} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 1.0002910847056494e-06, "recarga_nao_creditada": 0.0003000873254116948, "conta_vencimento": 1.0002910847056494e-06, "beneficios_consulta": 1.0002910847056494e-06, "vas_contratacao": 1.0002910847056494e-06, "reclamacao_atendimento": 1.0002910847056494e-06, "troca_numero": 1.0002910847056494e-06, "seguranca_perda_roubo": 1.0002910847056494e-06, "suporte_chip_esim": 0.9995908809463554, "suporte_sem_sinal": 1.0002910847056494e-06, "suporte_configuracao": 0.00010002910847056494, "sem_correspondencia": 1.0002910847056494e-06}, "confidence": 0.9973, "input_tokens": 277, "latency_ms": 180.48835799999097} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "seguranca_perda_roubo": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "seguranca_fraude": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "recarga_nao_creditada": 0.9999890001209989, "suporte_configuracao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 191.04959800000643} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_problema_conexao": 0.285028502850285, "marketplace_pedido": 0.0021002100210021, "conta_segunda_via": 0.0021002100210021, "conta_contestacao": 0.0021002100210021, "plano_consulta": 0.0038003800380038005, "suporte_chip_esim": 0.0021002100210021, "conta_debito_automatico_digital": 0.0023002300230023, "seguranca_fraude": 0.11231123112311231, "portabilidade": 0.0021002100210021, "seguranca_perda_roubo": 0.5817581758175817, "roaming_cobranca": 0.0022002200220022005, "sem_correspondencia": 0.0021002100210021}, "confidence": 0.5795, "input_tokens": 287, "latency_ms": 186.31486900000027} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.1766, "seguranca_fraude": 0.5142, "suporte_chip_esim": 0.1437, "sem_correspondencia": 0.1655}, "confidence": 0.1166, "input_tokens": 159, "latency_ms": 122.82859399999779} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_pagamento_confirmacao": 0.0004999999999999999, "conta_segunda_via": 0.0006999999999999999, "internet_problema_conexao": 0.8003999999999998, "seguranca_perda_roubo": 0.024699999999999993, "marketplace_compra": 0.0006999999999999999, "plano_nova_linha": 0.0007999999999999998, "vas_contratacao": 0.0016999999999999995, "recarga_realizar": 0.0007999999999999998, "suporte_chip_esim": 0.0007999999999999998, "atendimento_humano": 0.03389999999999999, "conta_debito_automatico_digital": 0.0006999999999999999, "bonus_nao_recebido": 0.0006999999999999999, "seguranca_fraude": 0.13129999999999997, "recarga_saldo": 0.0007999999999999998, "plano_consulta": 0.0006999999999999999, "sem_correspondencia": 0.0007999999999999998}, "confidence": 0.7406, "input_tokens": 296, "latency_ms": 189.45643699998982} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.06480000000000001, "vas_contratacao": 0.07080000000000002, "seguranca_perda_roubo": 0.06480000000000001, "roaming_cobranca": 0.29860000000000003, "seguranca_fraude": 0.06480000000000001, "bonus_nao_recebido": 0.048400000000000006, "conta_explicacao": 0.07040000000000002, "conta_vencimento": 0.06860000000000001, "suporte_chip_esim": 0.06490000000000001, "conta_contestacao": 0.06830000000000001, "negociacao_divida": 0.047900000000000005, "sem_correspondencia": 0.06770000000000001}, "confidence": 0.08, "input_tokens": 290, "latency_ms": 184.78475699998853} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0645, "seguranca_fraude": 0.121, "suporte_chip_esim": 0.7778, "sem_correspondencia": 0.0367}, "confidence": 0.4596, "input_tokens": 155, "latency_ms": 118.47259199998916} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.7189, "suporte_chip_esim": 0.0119, "seguranca_fraude": 0.2592, "sem_correspondencia": 0.01}, "confidence": 0.505, "input_tokens": 156, "latency_ms": 116.9260880000138} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9386000000000001, "suporte_chip_esim": 0.0013000000000000002, "seguranca_fraude": 0.05890000000000001, "sem_correspondencia": 0.0012000000000000001}, "confidence": 0.8247, "input_tokens": 155, "latency_ms": 118.07068900003514} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"seguranca_fraude": 0.0527947205279472, "plano_nova_linha": 0.8725127487251275, "suporte_chip_esim": 0.0051994800519948, "roaming_cobranca": 0.0020997900209979003, "conta_segunda_via": 0.0018998100189981002, "internet_pacote_adicional": 0.001999800019998, "seguranca_perda_roubo": 0.028697130286971302, "internet_problema_conexao": 0.0018998100189981002, "cadastro_atualizacao": 0.001999800019998, "desconto_retencao": 0.001999800019998, "fidelidade_pontos": 0.023897610238976102, "sem_correspondencia": 0.004999500049995001}, "confidence": 0.7614, "input_tokens": 286, "latency_ms": 186.59943900001963} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.0009, "suporte_chip_esim": 0.0009, "seguranca_perda_roubo": 0.6664, "internet_pacote_adicional": 0.0009, "marketplace_pedido": 0.0009, "cadastro_atualizacao": 0.0009, "parceiros_ofertas": 0.0009, "recarga_saldo": 0.0009, "troca_numero": 0.0256, "vas_consulta": 0.0009, "seguranca_fraude": 0.2999, "sem_correspondencia": 0.0009}, "confidence": 0.6852, "input_tokens": 275, "latency_ms": 181.48309600002221} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"internet_consumo": 0.00010003000900270082, "seguranca_perda_roubo": 0.010903270981294389, "seguranca_fraude": 0.9067720316094829, "marketplace_pedido": 0.00010003000900270082, "internet_pacote_adicional": 0.00010003000900270082, "portabilidade": 0.0012003601080324098, "roaming_duvida": 0.00010003000900270082, "atendimento_humano": 0.0370111033309993, "cadastro_atualizacao": 0.00010003000900270082, "suporte_chip_esim": 0.04341302390717216, "parceiros_ofertas": 0.00010003000900270082, "sem_correspondencia": 0.00010003000900270082}, "confidence": 0.8337, "input_tokens": 281, "latency_ms": 179.05326700002888} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.5104000000000001, "fidelidade_pontos": 0.0033000000000000004, "conta_explicacao": 0.0020000000000000005, "seguranca_fraude": 0.08960000000000001, "seguranca_perda_roubo": 0.38710000000000006, "suporte_chip_esim": 0.0031000000000000003, "marketplace_compra": 0.0020000000000000005, "sem_correspondencia": 0.0025000000000000005}, "confidence": 0.5173, "input_tokens": 236, "latency_ms": 155.54602399998885} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.2479, "suporte_chip_esim": 0.2456, "seguranca_perda_roubo": 0.2459, "sem_correspondencia": 0.2606}, "confidence": 0.0002, "input_tokens": 158, "latency_ms": 119.96006399999715} +{"id": "g0220-seguranca_perda_roubo-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"marketplace_compra": 0.00039984006397441045, "internet_consumo": 0.0008996401439424235, "seguranca_fraude": 0.9867053178728513, "recarga_realizar": 0.00039984006397441045, "conta_explicacao": 0.00039984006397441045, "suporte_sem_sinal": 0.000499800079968013, "conta_debito_automatico_digital": 0.00039984006397441045, "portabilidade": 0.00039984006397441045, "suporte_chip_esim": 0.00039984006397441045, "troca_numero": 0.00039984006397441045, "roaming_pacote": 0.000499800079968013, "conta_contestacao": 0.00039984006397441045, "marketplace_pedido": 0.00039984006397441045, "vas_cancelamento": 0.006997201119552183, "cadastro_atualizacao": 0.00039984006397441045, "sem_correspondencia": 0.00039984006397441045}, "confidence": 0.9664, "input_tokens": 289, "latency_ms": 185.16601099997843} +{"id": "g0220-seguranca_perda_roubo-regionalismo-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.3687000000000001, "reclamacao_atendimento": 0.00020000000000000004, "recarga_nao_creditada": 0.00020000000000000004, "recarga_realizar": 0.00020000000000000004, "seguranca_fraude": 0.28820000000000007, "suporte_chip_esim": 0.010200000000000002, "conta_explicacao": 0.00020000000000000004, "vas_cancelamento": 0.00020000000000000004, "seguranca_perda_roubo": 0.3269000000000001, "internet_pacote_adicional": 0.0009000000000000001, "atendimento_humano": 0.0006000000000000001, "internet_consumo": 0.0009000000000000001, "bonus_nao_recebido": 0.00020000000000000004, "plano_nova_linha": 0.00020000000000000004, "plano_consulta": 0.00020000000000000004, "sem_correspondencia": 0.0020000000000000005}, "confidence": 0.5736, "input_tokens": 290, "latency_ms": 185.94684300001063} +{"id": "g0220-seguranca_perda_roubo-regionalismo-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"portabilidade": 0.0015003000600120023, "suporte_chip_esim": 0.001300260052010402, "reclamacao_atendimento": 0.0011002200440088019, "conta_vencimento": 0.0011002200440088019, "roaming_duvida": 0.005201040208041608, "plano_troca": 0.0010002000400080016, "seguranca_perda_roubo": 0.8797759551910382, "recarga_saldo": 0.0010002000400080016, "desconto_retencao": 0.0011002200440088019, "troca_numero": 0.0014002800560112022, "seguranca_fraude": 0.09761952390478096, "internet_problema_conexao": 0.0036007201440288058, "fidelidade_resgate": 0.0011002200440088019, "internet_pacote_adicional": 0.0011002200440088019, "recarga_nao_creditada": 0.0010002000400080016, "sem_correspondencia": 0.0011002200440088019}, "confidence": 0.8262, "input_tokens": 292, "latency_ms": 186.0843609999847} +{"id": "g0220-seguranca_perda_roubo-regionalismo-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.05971791537461241, "suporte_chip_esim": 0.0007002100630189059, "reclamacao_atendimento": 0.0003000900270081025, "portabilidade": 0.0003000900270081025, "seguranca_fraude": 0.9179753926177856, "fidelidade_resgate": 0.0003000900270081025, "negociacao_divida": 0.0003000900270081025, "vas_consulta": 0.0003000900270081025, "conta_explicacao": 0.0003000900270081025, "parceiros_ofertas": 0.0003000900270081025, "recarga_realizar": 0.0003000900270081025, "marketplace_compra": 0.0004001200360108034, "conta_debito_automatico_digital": 0.0003000900270081025, "atendimento_humano": 0.0003000900270081025, "cancelamento_linha": 0.01760528158447535, "sem_correspondencia": 0.000600180054016205}, "confidence": 0.8711, "input_tokens": 291, "latency_ms": 187.49029800000017} +{"id": "g0220-seguranca_perda_roubo-regionalismo-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.0006998600279944011, "cancelamento_linha": 0.0009998000399920016, "seguranca_perda_roubo": 0.3639272145570886, "roaming_pacote": 0.0005998800239952009, "fidelidade_resgate": 0.0014997000599880025, "portabilidade": 0.10747850429914017, "conta_debito_automatico_digital": 0.016296740651869625, "parceiros_ofertas": 0.00029994001199760045, "vas_consulta": 0.00029994001199760045, "internet_problema_conexao": 0.05298940211957608, "bonus_nao_recebido": 0.00029994001199760045, "suporte_chip_esim": 0.005498900219956008, "beneficios_consulta": 0.00029994001199760045, "conta_explicacao": 0.001799640071985603, "seguranca_fraude": 0.4439112177564487, "sem_correspondencia": 0.0030993801239752048}, "confidence": 0.5372, "input_tokens": 290, "latency_ms": 185.27820399998518} +{"id": "g0220-seguranca_perda_roubo-regionalismo-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"suporte_sem_sinal": 0.0006999300069993002, "plano_nova_linha": 0.00039996000399960017, "seguranca_perda_roubo": 0.06289371062893712, "marketplace_pedido": 0.00039996000399960017, "suporte_chip_esim": 0.0009999000099990003, "conta_pagamento_confirmacao": 0.00039996000399960017, "parceiros_ofertas": 0.00039996000399960017, "internet_consumo": 0.0009999000099990003, "seguranca_fraude": 0.9298070192980703, "cadastro_atualizacao": 0.00039996000399960017, "recarga_nao_creditada": 0.00039996000399960017, "troca_numero": 0.00039996000399960017, "fidelidade_resgate": 0.00039996000399960017, "portabilidade": 0.00039996000399960017, "vas_contratacao": 0.0004999500049995001, "sem_correspondencia": 0.0004999500049995001}, "confidence": 0.8934, "input_tokens": 285, "latency_ms": 185.94222199999422} +{"id": "g0220-seguranca_perda_roubo-regionalismo-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_cobranca": 0.32130000000000003, "cancelamento_linha": 0.020400000000000005, "seguranca_fraude": 0.30400000000000005, "marketplace_pedido": 0.0005000000000000001, "suporte_chip_esim": 0.0026000000000000003, "seguranca_perda_roubo": 0.34940000000000004, "vas_consulta": 0.0005000000000000001, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.4204, "input_tokens": 226, "latency_ms": 150.8457999999564} +{"id": "g0220-seguranca_perda_roubo-regionalismo-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.8018713665516228, "marketplace_pedido": 1.0000890079217048e-06, "suporte_chip_esim": 0.00010000890079217049, "internet_consumo": 1.0000890079217048e-06, "suporte_configuracao": 0.0003000267023765114, "beneficios_consulta": 1.0000890079217048e-06, "seguranca_perda_roubo": 0.19741757016374453, "internet_problema_conexao": 0.0003000267023765114, "recarga_realizar": 1.0000890079217048e-06, "portabilidade": 1.0000890079217048e-06, "conta_vencimento": 1.0000890079217048e-06, "desconto_retencao": 1.0000890079217048e-06, "negociacao_religacao": 1.0000890079217048e-06, "conta_pagamento_confirmacao": 1.0000890079217048e-06, "roaming_pacote": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.818, "input_tokens": 289, "latency_ms": 184.24375199998622} +{"id": "g0220-seguranca_perda_roubo-regionalismo-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9013, "suporte_chip_esim": 0.0067, "seguranca_perda_roubo": 0.0851, "sem_correspondencia": 0.0069}, "confidence": 0.7322, "input_tokens": 152, "latency_ms": 117.72250799998574} +{"id": "g0220-seguranca_perda_roubo-regionalismo-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.00039992001599680073, "seguranca_perda_roubo": 0.6699660067986405, "parceiros_ofertas": 0.00039992001599680073, "vas_consulta": 0.00039992001599680073, "seguranca_fraude": 0.2878424315136973, "suporte_chip_esim": 0.0025994801039792045, "recarga_realizar": 0.00039992001599680073, "roaming_cobranca": 0.011897620475904824, "vas_cancelamento": 0.024495100979804046, "recarga_saldo": 0.00039992001599680073, "conta_explicacao": 0.00039992001599680073, "sem_correspondencia": 0.0007998400319936015}, "confidence": 0.6743, "input_tokens": 282, "latency_ms": 182.1368550000102} +{"id": "g0220-seguranca_perda_roubo-regionalismo-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_explicacao": 0.0004, "suporte_chip_esim": 0.0018, "suporte_configuracao": 0.0141, "conta_debito_automatico_digital": 0.0003, "conta_contestacao": 0.0004, "seguranca_fraude": 0.0283, "seguranca_perda_roubo": 0.9544, "sem_correspondencia": 0.0003}, "confidence": 0.8905, "input_tokens": 250, "latency_ms": 161.3298739999891} +{"id": "g0220-seguranca_perda_roubo-regionalismo-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 1.0001950380324161e-06, "reclamacao_atendimento": 0.00010001950380324163, "portabilidade": 0.00020003900760648326, "suporte_configuracao": 0.00030005851140972486, "suporte_chip_esim": 1.0001950380324161e-06, "conta_debito_automatico_digital": 1.0001950380324161e-06, "cancelamento_linha": 0.9966943553993028, "seguranca_fraude": 0.002200429083671316, "recarga_nao_creditada": 1.0001950380324161e-06, "troca_numero": 1.0001950380324161e-06, "seguranca_perda_roubo": 0.0004000780152129665, "sem_correspondencia": 0.00010001950380324163}, "confidence": 0.9886, "input_tokens": 274, "latency_ms": 178.10070899997754} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 202, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.8795879587958796, "suporte_chip_esim": 0.018101810181018106, "seguranca_perda_roubo": 0.07400740074007402, "sem_correspondencia": 0.028302830283028303}, "confidence": 0.6543, "input_tokens": 182, "latency_ms": 133.84968499997285} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.01, "seguranca_perda_roubo": 0.774, "seguranca_fraude": 0.2068, "sem_correspondencia": 0.0092}, "confidence": 0.5575, "input_tokens": 180, "latency_ms": 129.77251300003445} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_chip_esim": 0.034, "seguranca_fraude": 0.7055, "internet_pacote_adicional": 0.0628, "sem_correspondencia": 0.1977}, "confidence": 0.383, "input_tokens": 173, "latency_ms": 139.19016400001283} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 181, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.0022004400880176037, "conta_segunda_via": 0.002300460092018404, "seguranca_fraude": 0.0645129025805161, "suporte_chip_esim": 0.021104220844168835, "conta_debito_automatico_digital": 0.0022004400880176037, "roaming_pacote": 0.0022004400880176037, "suporte_configuracao": 0.020104020804160835, "desconto_retencao": 0.0022004400880176037, "recarga_saldo": 0.002400480096019204, "vas_contratacao": 0.006201240248049611, "conta_vencimento": 0.002400480096019204, "cancelamento_linha": 0.08771754350870174, "seguranca_perda_roubo": 0.7776555311062213, "troca_numero": 0.002300460092018404, "vas_consulta": 0.002300460092018404, "sem_correspondencia": 0.0022004400880176037}, "confidence": 0.6695, "input_tokens": 315, "latency_ms": 227.0272120000527} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_consulta": 0.0018001800180017999, "portabilidade": 0.0017001700170017, "seguranca_perda_roubo": 0.4889488948894889, "seguranca_fraude": 0.45004500450045, "bonus_nao_recebido": 0.0018001800180017999, "suporte_chip_esim": 0.0034003400340034, "recarga_saldo": 0.0017001700170017, "plano_nova_linha": 0.041304130413041304, "recarga_realizar": 0.0017001700170017, "desconto_retencao": 0.0017001700170017, "roaming_duvida": 0.0017001700170017, "sem_correspondencia": 0.0042004200420041994}, "confidence": 0.6136, "input_tokens": 309, "latency_ms": 198.21686200003796} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"reclamacao_atendimento": 0.0010998900109989002, "atendimento_humano": 0.0014998500149985001, "suporte_chip_esim": 0.0010998900109989002, "seguranca_fraude": 0.0026997300269973002, "fidelidade_pontos": 0.0010998900109989002, "marketplace_compra": 0.0010998900109989002, "recarga_realizar": 0.0010998900109989002, "conta_pagamento_confirmacao": 0.0010998900109989002, "internet_problema_conexao": 0.9755024497550245, "beneficios_consulta": 0.0010998900109989002, "seguranca_perda_roubo": 0.009899010098990102, "sem_correspondencia": 0.0026997300269973002}, "confidence": 0.9342, "input_tokens": 307, "latency_ms": 194.64109099999405} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.025297470252974703, "plano_consulta": 0.03469653034696531, "negociacao_divida": 0.025697430256974303, "recarga_nao_creditada": 0.0240975902409759, "roaming_duvida": 0.023897610238976102, "conta_contestacao": 0.024597540245975404, "seguranca_perda_roubo": 0.36746325367463256, "marketplace_compra": 0.023497650234976502, "seguranca_fraude": 0.19438056194380562, "conta_explicacao": 0.024997500249975005, "vas_cancelamento": 0.027897210278972105, "fidelidade_resgate": 0.04869513048695131, "plano_troca": 0.0240975902409759, "internet_consumo": 0.0662933706629337, "suporte_chip_esim": 0.04029597040295971, "sem_correspondencia": 0.0240975902409759}, "confidence": 0.2151, "input_tokens": 319, "latency_ms": 202.21521500002382} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.164016401640164, "vas_consulta": 0.07060706070607059, "fidelidade_pontos": 0.07100710071007099, "suporte_chip_esim": 0.07840784078407839, "recarga_realizar": 0.0702070207020702, "vas_contratacao": 0.07070707070707069, "seguranca_perda_roubo": 0.1165116511651165, "reclamacao_atendimento": 0.0708070807080708, "negociacao_religacao": 0.07110711071107109, "internet_pacote_adicional": 0.0703070307030703, "recarga_nao_creditada": 0.0727072707270727, "sem_correspondencia": 0.0736073607360736}, "confidence": 0.018, "input_tokens": 316, "latency_ms": 201.16359200000034} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 171, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"bonus_nao_recebido": 0.00010002000400080017, "suporte_configuracao": 0.00010002000400080017, "roaming_pacote": 0.00010002000400080017, "cancelamento_linha": 0.985597119423885, "desconto_retencao": 0.00010002000400080017, "internet_problema_conexao": 0.006401280256051211, "seguranca_perda_roubo": 0.0008001600320064014, "vas_cancelamento": 0.0003000600120024005, "negociacao_religacao": 0.00010002000400080017, "fidelidade_resgate": 0.00010002000400080017, "marketplace_compra": 0.00010002000400080017, "internet_pacote_adicional": 0.00020004000800160035, "suporte_chip_esim": 0.00010002000400080017, "seguranca_fraude": 0.00570114022804561, "atendimento_humano": 0.00010002000400080017, "sem_correspondencia": 0.00010002000400080017}, "confidence": 0.9651, "input_tokens": 313, "latency_ms": 201.48210600001448} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.006000600060006, "conta_explicacao": 0.0064006400640064, "beneficios_consulta": 0.0063006300630063, "suporte_chip_esim": 0.021602160216021602, "plano_nova_linha": 0.4737473747374737, "cancelamento_linha": 0.2476247624762476, "suporte_sem_sinal": 0.0068006800680068, "seguranca_perda_roubo": 0.14171417141714168, "conta_contestacao": 0.006100610061006101, "vas_cancelamento": 0.006000600060006, "seguranca_fraude": 0.0668066806680668, "sem_correspondencia": 0.0109010901090109}, "confidence": 0.4043, "input_tokens": 300, "latency_ms": 188.77718900000673} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.304969503049695, "seguranca_fraude": 0.6219378062193781, "suporte_chip_esim": 0.029997000299970003, "sem_correspondencia": 0.0430956904309569}, "confidence": 0.3521, "input_tokens": 182, "latency_ms": 131.0816860000159} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"atendimento_humano": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "cancelamento_linha": 0.9999850002249971, "vas_consulta": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 316, "latency_ms": 200.22481099999823} +{"id": "g0225-seguranca_fraude-informal_abreviado-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"fidelidade_resgate": 0.027397260273972605, "marketplace_compra": 0.08029197080291971, "seguranca_perda_roubo": 0.04459554044595541, "roaming_cobranca": 0.026797320267973206, "conta_contestacao": 0.0957904209579042, "suporte_chip_esim": 0.012598740125987402, "parceiros_ofertas": 0.06679332066793321, "suporte_sem_sinal": 0.027497250274972504, "reclamacao_atendimento": 0.45315468453154684, "conta_explicacao": 0.14058594140585942, "vas_cancelamento": 0.019298070192980705, "sem_correspondencia": 0.0051994800519948}, "confidence": 0.262, "input_tokens": 304, "latency_ms": 187.5828350000006} +{"id": "g0225-seguranca_fraude-informal_abreviado-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_contestacao": 0.011601160116011602, "seguranca_perda_roubo": 0.06460646064606462, "seguranca_fraude": 0.04570457045704571, "internet_consumo": 0.11371137113711371, "conta_pagamento_confirmacao": 0.011101110111011102, "conta_segunda_via": 0.010901090109010901, "reclamacao_atendimento": 0.6864686468646866, "sem_correspondencia": 0.05590559055905591}, "confidence": 0.4537, "input_tokens": 261, "latency_ms": 173.02677700001823} +{"id": "g0225-seguranca_fraude-informal_abreviado-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.0318, "vas_cancelamento": 0.0076, "seguranca_perda_roubo": 0.0076, "conta_contestacao": 0.0093, "seguranca_fraude": 0.0851, "internet_pacote_adicional": 0.0296, "internet_consumo": 0.1896, "fidelidade_resgate": 0.0101, "marketplace_pedido": 0.0152, "suporte_chip_esim": 0.0087, "marketplace_compra": 0.015, "sem_correspondencia": 0.5904}, "confidence": 0.444, "input_tokens": 301, "latency_ms": 190.90391299999965} +{"id": "g0225-seguranca_fraude-informal_abreviado-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_consumo": 0.14795918367346944, "vas_contratacao": 0.003701480592236896, "seguranca_perda_roubo": 0.007703081232492999, "conta_debito_automatico_digital": 0.0013005202080832337, "roaming_duvida": 0.27571028411364557, "seguranca_fraude": 0.19787915166066433, "portabilidade": 0.07272909163665468, "conta_contestacao": 0.0013005202080832337, "plano_nova_linha": 0.12535014005602244, "conta_pagamento_confirmacao": 0.0014005602240896363, "marketplace_pedido": 0.001500600240096039, "recarga_nao_creditada": 0.006402561024409766, "recarga_realizar": 0.0014005602240896363, "roaming_cobranca": 0.11874749899959987, "marketplace_compra": 0.0014005602240896363, "sem_correspondencia": 0.03551420568227292}, "confidence": 0.305, "input_tokens": 306, "latency_ms": 211.13085299998602} +{"id": "g0225-seguranca_fraude-informal_abreviado-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9912026392082376, "conta_vencimento": 9.997000899730082e-05, "troca_numero": 9.997000899730082e-05, "beneficios_consulta": 9.997000899730082e-05, "seguranca_fraude": 0.001099670098970309, "conta_contestacao": 9.997000899730082e-05, "fidelidade_resgate": 0.002599220233929821, "recarga_saldo": 9.997000899730082e-05, "recarga_nao_creditada": 0.0008997300809757073, "portabilidade": 0.000999700089973008, "seguranca_perda_roubo": 0.0006997900629811057, "conta_debito_automatico_digital": 9.997000899730082e-05, "fidelidade_pontos": 9.997000899730082e-05, "negociacao_religacao": 9.997000899730082e-05, "internet_consumo": 0.00019994001799460164, "sem_correspondencia": 0.0014995501349595122}, "confidence": 0.9761, "input_tokens": 304, "latency_ms": 189.12060000002384} +{"id": "g0225-seguranca_fraude-informal_abreviado-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_contestacao": 0.010701070107010699, "seguranca_perda_roubo": 0.6790679067906791, "seguranca_fraude": 0.264026402640264, "sem_correspondencia": 0.046204620462046195}, "confidence": 0.4192, "input_tokens": 169, "latency_ms": 123.72923099997024} +{"id": "g0225-seguranca_fraude-informal_abreviado-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 107, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.002999400119976005, "conta_vencimento": 0.0024995000999800043, "seguranca_fraude": 0.47730453909218157, "conta_contestacao": 0.0034993001399720057, "roaming_cobranca": 0.0046990601879624075, "seguranca_perda_roubo": 0.055388922215556885, "bonus_nao_recebido": 0.0034993001399720057, "sem_correspondencia": 0.4501099780043991}, "confidence": 0.534, "input_tokens": 243, "latency_ms": 159.97737999998662} +{"id": "g0225-seguranca_fraude-informal_abreviado-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0274, "seguranca_perda_roubo": 0.0718, "seguranca_fraude": 0.131, "sem_correspondencia": 0.7698}, "confidence": 0.4552, "input_tokens": 165, "latency_ms": 125.33916400002454} +{"id": "g0225-seguranca_fraude-informal_abreviado-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_problema_conexao": 0.15401540154015403, "recarga_nao_creditada": 0.29022902290229025, "suporte_configuracao": 0.04230423042304231, "suporte_sem_sinal": 0.008300830083008302, "seguranca_perda_roubo": 0.05760576057605761, "fidelidade_pontos": 0.004800480048004801, "beneficios_consulta": 0.004400440044004401, "conta_pagamento_confirmacao": 0.004500450045004501, "conta_contestacao": 0.004300430043004301, "seguranca_fraude": 0.3975397539753976, "roaming_duvida": 0.004700470047004701, "roaming_pacote": 0.004400440044004401, "plano_consulta": 0.0042004200420042, "atendimento_humano": 0.0042004200420042, "parceiros_ofertas": 0.0042004200420042, "sem_correspondencia": 0.010301030103010303}, "confidence": 0.4176, "input_tokens": 303, "latency_ms": 191.9422729999951} +{"id": "g0225-seguranca_fraude-informal_abreviado-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.017698230176982303, "recarga_realizar": 0.017498250174982504, "seguranca_perda_roubo": 0.0751924807519248, "seguranca_fraude": 0.773022697730227, "fidelidade_resgate": 0.017698230176982303, "conta_contestacao": 0.017298270172982702, "internet_pacote_adicional": 0.0173982601739826, "sem_correspondencia": 0.0641935806419358}, "confidence": 0.5557, "input_tokens": 252, "latency_ms": 163.6059209999985} +{"id": "g0225-seguranca_fraude-informal_abreviado-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 117, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.019898010198980104, "roaming_pacote": 0.10048995100489952, "marketplace_compra": 0.019798020197980205, "seguranca_perda_roubo": 0.0380961903809619, "seguranca_fraude": 0.43895610438956106, "conta_pagamento_confirmacao": 0.016698330166983303, "suporte_chip_esim": 0.018698130186981302, "sem_correspondencia": 0.34736526347365265}, "confidence": 0.3353, "input_tokens": 260, "latency_ms": 168.45412399999304} +{"id": "g0225-seguranca_fraude-informal_abreviado-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0006999300069993001, "conta_segunda_via": 0.0006999300069993001, "seguranca_fraude": 0.9887011298870113, "plano_nova_linha": 0.0005999400059994001, "negociacao_divida": 0.0006999300069993001, "conta_contestacao": 0.0006999300069993001, "seguranca_perda_roubo": 0.0023997600239976003, "sem_correspondencia": 0.005499450054994501}, "confidence": 0.9622, "input_tokens": 248, "latency_ms": 161.7935919999809} +{"id": "g0227-seguranca_fraude-regionalismo-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 0.0019001900190019005, "cadastro_atualizacao": 0.0005000500050005002, "troca_numero": 0.9361936193619363, "seguranca_fraude": 0.03980398039803981, "plano_consulta": 0.0005000500050005002, "suporte_chip_esim": 0.0007000700070007002, "marketplace_compra": 0.0006000600060006001, "roaming_pacote": 0.0014001400140014003, "seguranca_perda_roubo": 0.007400740074007402, "bonus_nao_recebido": 0.0008000800080008002, "conta_contestacao": 0.0007000700070007002, "sem_correspondencia": 0.009500950095009501}, "confidence": 0.8712, "input_tokens": 321, "latency_ms": 232.82584999998335} +{"id": "g0227-seguranca_fraude-regionalismo-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 201, "length_bucket": "longo"}, "pred": "recarga_saldo", "probabilities": {"marketplace_compra": 0.0477047704770477, "vas_contratacao": 0.004100410041004101, "conta_explicacao": 0.005900590059005901, "conta_contestacao": 0.04410441044104411, "recarga_saldo": 0.3416341634163416, "seguranca_perda_roubo": 0.30273027302730277, "plano_troca": 0.004300430043004301, "vas_consulta": 0.14581458145814583, "internet_problema_conexao": 0.004100410041004101, "plano_consulta": 0.012601260126012601, "seguranca_fraude": 0.030303030303030304, "sem_correspondencia": 0.05670567056705671}, "confidence": 0.3098, "input_tokens": 320, "latency_ms": 202.16590200004703} +{"id": "g0227-seguranca_fraude-regionalismo-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.23380000000000004, "conta_contestacao": 0.030600000000000002, "seguranca_fraude": 0.23630000000000004, "seguranca_perda_roubo": 0.07080000000000002, "recarga_nao_creditada": 0.024600000000000004, "recarga_realizar": 0.024400000000000005, "internet_consumo": 0.18060000000000004, "sem_correspondencia": 0.19890000000000002}, "confidence": 0.1406, "input_tokens": 254, "latency_ms": 165.0771109999596} +{"id": "g0227-seguranca_fraude-regionalismo-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 174, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9962980074039853, "conta_contestacao": 9.99998000004e-07, "seguranca_perda_roubo": 0.00029999940000120004, "suporte_configuracao": 0.0020999958000084, "conta_segunda_via": 9.99998000004e-07, "fidelidade_resgate": 9.999980000040002e-05, "seguranca_fraude": 0.00029999940000120004, "sem_correspondencia": 0.0008999982000036001}, "confidence": 0.9859, "input_tokens": 268, "latency_ms": 173.09202199999163} +{"id": "g0227-seguranca_fraude-regionalismo-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.5195000000000001, "desconto_retencao": 0.015600000000000001, "conta_contestacao": 0.016000000000000004, "conta_debito_automatico_digital": 0.017400000000000002, "suporte_chip_esim": 0.15430000000000002, "seguranca_fraude": 0.17220000000000002, "seguranca_perda_roubo": 0.08160000000000002, "sem_correspondencia": 0.023400000000000004}, "confidence": 0.3145, "input_tokens": 277, "latency_ms": 180.97994200002177} +{"id": "g0227-seguranca_fraude-regionalismo-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 186, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5374, "conta_contestacao": 0.0037, "seguranca_fraude": 0.4544, "sem_correspondencia": 0.0045}, "confidence": 0.4684, "input_tokens": 183, "latency_ms": 131.5955800000097} +{"id": "g0227-seguranca_fraude-regionalismo-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 194, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 0.009100910091009102, "recarga_realizar": 0.0081008100810081, "plano_troca": 0.006000600060006001, "conta_contestacao": 0.006700670067006701, "plano_consulta": 0.17591759175917593, "seguranca_fraude": 0.0496049604960496, "roaming_duvida": 0.1345134513451345, "suporte_configuracao": 0.0321032103210321, "reclamacao_atendimento": 0.005900590059005901, "negociacao_divida": 0.006400640064006401, "plano_nova_linha": 0.20132013201320131, "seguranca_perda_roubo": 0.0692069206920692, "internet_problema_conexao": 0.1573157315731573, "marketplace_pedido": 0.0996099609960996, "conta_explicacao": 0.0277027702770277, "sem_correspondencia": 0.010501050105010502}, "confidence": 0.1996, "input_tokens": 326, "latency_ms": 207.66143399998782} +{"id": "g0227-seguranca_fraude-regionalismo-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 195, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.21987801219878014, "conta_contestacao": 0.10888911108889111, "seguranca_perda_roubo": 0.29187081291870814, "sem_correspondencia": 0.37936206379362064}, "confidence": 0.0611, "input_tokens": 184, "latency_ms": 128.83314100002963} +{"id": "g0227-seguranca_fraude-regionalismo-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.006701340268053609, "seguranca_fraude": 0.12332466493298658, "conta_contestacao": 0.006701340268053609, "plano_consulta": 0.137127425485097, "vas_contratacao": 0.00740148029605921, "suporte_configuracao": 0.2724544908981795, "conta_segunda_via": 0.006701340268053609, "conta_debito_automatico_digital": 0.013002600520104017, "internet_consumo": 0.19693938787757545, "conta_vencimento": 0.006701340268053609, "seguranca_perda_roubo": 0.039007801560312055, "suporte_chip_esim": 0.05431086217243448, "negociacao_divida": 0.006701340268053609, "portabilidade": 0.03610722144428885, "marketplace_compra": 0.07701540308061611, "sem_correspondencia": 0.009801960392078413}, "confidence": 0.2378, "input_tokens": 320, "latency_ms": 201.35470399998212} +{"id": "g0227-seguranca_fraude-regionalismo-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.34103410341034107, "seguranca_fraude": 0.3568356835683568, "conta_contestacao": 0.153015301530153, "sem_correspondencia": 0.1491149114911491}, "confidence": 0.0582, "input_tokens": 184, "latency_ms": 128.52811300001576} +{"id": "g0227-seguranca_fraude-regionalismo-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 187, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"suporte_sem_sinal": 0.0117, "cancelamento_linha": 0.4255, "seguranca_perda_roubo": 0.0321, "recarga_saldo": 0.0027, "plano_troca": 0.0061, "troca_numero": 0.4628, "suporte_chip_esim": 0.0084, "plano_consulta": 0.0029, "conta_contestacao": 0.0029, "beneficios_consulta": 0.0027, "seguranca_fraude": 0.0349, "sem_correspondencia": 0.0073}, "confidence": 0.528, "input_tokens": 305, "latency_ms": 192.67165499996963} +{"id": "g0228-seguranca_fraude-emocional-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 0.0028005601120224045, "cancelamento_linha": 0.9112822564512904, "conta_debito_automatico_digital": 0.02900580116023205, "beneficios_consulta": 0.00020004000800160035, "vas_cancelamento": 0.00020004000800160035, "internet_consumo": 0.000600120024004801, "reclamacao_atendimento": 0.00020004000800160035, "desconto_retencao": 0.00020004000800160035, "conta_contestacao": 0.00020004000800160035, "marketplace_pedido": 0.002000400080016003, "seguranca_perda_roubo": 0.014402880576115223, "fidelidade_resgate": 0.0003000600120024005, "roaming_cobranca": 0.00020004000800160035, "recarga_realizar": 0.00020004000800160035, "seguranca_fraude": 0.038007601520304066, "sem_correspondencia": 0.00020004000800160035}, "confidence": 0.8473, "input_tokens": 321, "latency_ms": 252.21927199999072} +{"id": "g0228-seguranca_fraude-emocional-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao", "vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.8264652930586119, "seguranca_fraude": 0.03340668133626726, "seguranca_perda_roubo": 0.0026005201040208044, "vas_cancelamento": 0.13172634526905386, "suporte_chip_esim": 0.0005001000200040009, "troca_numero": 0.0005001000200040009, "recarga_nao_creditada": 0.0009001800360072016, "roaming_duvida": 0.0005001000200040009, "cadastro_atualizacao": 0.0005001000200040009, "conta_contestacao": 0.0010002000400080018, "suporte_configuracao": 0.0005001000200040009, "sem_correspondencia": 0.0014002800560112025}, "confidence": 0.76, "input_tokens": 297, "latency_ms": 209.34632000000875} +{"id": "g0228-seguranca_fraude-emocional-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.007899210078992101, "desconto_retencao": 0.0053994600539946005, "seguranca_fraude": 0.011898810118988102, "vas_contratacao": 0.006399360063993601, "troca_numero": 0.08719128087191282, "conta_contestacao": 0.0058994100589941, "seguranca_perda_roubo": 0.0053994600539946005, "sem_correspondencia": 0.8699130086991301}, "confidence": 0.7386, "input_tokens": 229, "latency_ms": 152.39736300003415} +{"id": "g0228-seguranca_fraude-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_segunda_via": 0.0236, "conta_contestacao": 0.0024, "negociacao_religacao": 0.0862, "recarga_realizar": 0.0018, "roaming_pacote": 0.0018, "marketplace_pedido": 0.1602, "seguranca_perda_roubo": 0.4558, "fidelidade_pontos": 0.1949, "bonus_nao_recebido": 0.0018, "parceiros_ofertas": 0.006, "plano_nova_linha": 0.0106, "sem_correspondencia": 0.0549}, "confidence": 0.3734, "input_tokens": 297, "latency_ms": 193.1175610000082} +{"id": "g0228-seguranca_fraude-emocional-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.1862, "seguranca_perda_roubo": 0.1841, "conta_contestacao": 0.1866, "sem_correspondencia": 0.4431}, "confidence": 0.0633, "input_tokens": 164, "latency_ms": 143.79393600000867} +{"id": "g0228-seguranca_fraude-emocional-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.521952195219522, "seguranca_perda_roubo": 0.0273027302730273, "conta_pagamento_confirmacao": 0.0028002800280027998, "roaming_cobranca": 0.004800480048004799, "conta_contestacao": 0.0028002800280027998, "internet_problema_conexao": 0.3372337233723372, "fidelidade_resgate": 0.0279027902790279, "sem_correspondencia": 0.07520752075207521}, "confidence": 0.4434, "input_tokens": 261, "latency_ms": 173.8288879999459} +{"id": "g0228-seguranca_fraude-emocional-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 128, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_segunda_via": 0.0064006400640064, "conta_contestacao": 0.0065006500650064995, "seguranca_perda_roubo": 0.4681468146814681, "conta_debito_automatico_digital": 0.0063006300630063, "recarga_realizar": 0.0064006400640064, "suporte_configuracao": 0.0064006400640064, "seguranca_fraude": 0.3474347434743474, "sem_correspondencia": 0.1524152415241524}, "confidence": 0.4368, "input_tokens": 265, "latency_ms": 177.33106100001805} +{"id": "g0228-seguranca_fraude-emocional-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_cobranca": 0.024602460246024607, "seguranca_perda_roubo": 0.036103610361036105, "vas_consulta": 0.0042004200420042, "suporte_configuracao": 0.009900990099009903, "portabilidade": 0.004400440044004401, "internet_problema_conexao": 0.7623762376237624, "vas_cancelamento": 0.004300430043004301, "recarga_nao_creditada": 0.0039003900390039005, "negociacao_divida": 0.004500450045004501, "seguranca_fraude": 0.13641364136413642, "conta_contestacao": 0.0042004200420042, "sem_correspondencia": 0.005100510051005101}, "confidence": 0.6372, "input_tokens": 289, "latency_ms": 190.04381100000955} +{"id": "g0228-seguranca_fraude-emocional-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.11641164116411641, "marketplace_compra": 0.0498049804980498, "seguranca_fraude": 0.6808680868086808, "atendimento_humano": 0.0625062506250625, "portabilidade": 0.0063006300630063005, "internet_problema_conexao": 0.011401140114011402, "fidelidade_pontos": 0.0349034903490349, "conta_vencimento": 0.006000600060006001, "conta_contestacao": 0.007600760076007601, "roaming_pacote": 0.006000600060006001, "beneficios_consulta": 0.006000600060006001, "sem_correspondencia": 0.012201220122012201}, "confidence": 0.5099, "input_tokens": 283, "latency_ms": 178.3530889999838} +{"id": "g0228-seguranca_fraude-emocional-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"internet_pacote_adicional": 0.004600000000000001, "conta_explicacao": 0.015700000000000002, "atendimento_humano": 0.005300000000000001, "vas_cancelamento": 0.0011000000000000003, "internet_consumo": 0.049600000000000005, "suporte_configuracao": 0.8844000000000001, "cancelamento_linha": 0.0019000000000000002, "conta_contestacao": 0.0019000000000000002, "roaming_pacote": 0.011800000000000001, "seguranca_fraude": 0.009200000000000002, "plano_consulta": 0.0014000000000000002, "seguranca_perda_roubo": 0.0021000000000000003, "recarga_saldo": 0.0012000000000000001, "negociacao_religacao": 0.0011000000000000003, "marketplace_compra": 0.0012000000000000001, "sem_correspondencia": 0.007500000000000001}, "confidence": 0.7891, "input_tokens": 312, "latency_ms": 187.76241499995194} +{"id": "g0228-seguranca_fraude-emocional-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.1626, "seguranca_perda_roubo": 0.1906, "seguranca_fraude": 0.4687, "sem_correspondencia": 0.1781}, "confidence": 0.0812, "input_tokens": 163, "latency_ms": 120.75466999999662} +{"id": "g0228-seguranca_fraude-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.4829, "parceiros_ofertas": 0.0103, "seguranca_perda_roubo": 0.367, "sem_correspondencia": 0.1398}, "confidence": 0.2486, "input_tokens": 149, "latency_ms": 111.80188999998109} +{"id": "g0233-roaming_pacote-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9967870417684574, "parceiros_ofertas": 9.999870001689981e-07, "conta_pagamento_confirmacao": 9.999870001689981e-07, "marketplace_compra": 9.999870001689981e-07, "roaming_cobranca": 9.999870001689981e-07, "internet_consumo": 9.999870001689982e-05, "conta_vencimento": 9.999870001689981e-07, "cadastro_atualizacao": 9.999870001689981e-07, "vas_contratacao": 0.0030999597005238943, "cancelamento_linha": 9.999870001689981e-07, "conta_explicacao": 9.999870001689981e-07, "recarga_realizar": 9.999870001689981e-07, "suporte_sem_sinal": 9.999870001689981e-07, "vas_consulta": 9.999870001689981e-07, "internet_pacote_adicional": 9.999870001689981e-07, "sem_correspondencia": 9.999870001689981e-07}, "confidence": 0.992, "input_tokens": 292, "latency_ms": 179.05939899998202} +{"id": "g0233-roaming_pacote-erros_digitacao-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0262999737000263, "roaming_pacote": 0.9713990286009715, "roaming_duvida": 0.0022999977000023003, "sem_correspondencia": 9.99999000001e-07}, "confidence": 0.9002, "input_tokens": 135, "latency_ms": 107.05147099997703} +{"id": "g0233-roaming_pacote-erros_digitacao-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 0.0055, "roaming_duvida": 0.436, "roaming_pacote": 0.1266, "roaming_cobranca": 0.4001, "conta_explicacao": 0.0011, "vas_contratacao": 0.0009, "internet_pacote_adicional": 0.0009, "sem_correspondencia": 0.0289}, "confidence": 0.4513, "input_tokens": 213, "latency_ms": 141.34483999998793} +{"id": "g0233-roaming_pacote-erros_digitacao-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9105089491050896, "roaming_pacote": 0.023697630236976307, "roaming_duvida": 0.033696630336966314, "sem_correspondencia": 0.032096790320967905}, "confidence": 0.7127, "input_tokens": 133, "latency_ms": 104.16692000001149} +{"id": "g0233-roaming_pacote-erros_digitacao-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"bonus_nao_recebido": 0.015299999999999996, "atendimento_humano": 0.006499999999999998, "internet_pacote_adicional": 0.08279999999999998, "troca_numero": 0.0012999999999999997, "negociacao_religacao": 0.6005999999999999, "conta_segunda_via": 0.006599999999999998, "roaming_duvida": 0.16409999999999997, "roaming_cobranca": 0.10659999999999997, "suporte_chip_esim": 0.0007999999999999998, "roaming_pacote": 0.012799999999999997, "plano_troca": 0.0008999999999999998, "sem_correspondencia": 0.0016999999999999995}, "confidence": 0.491, "input_tokens": 275, "latency_ms": 174.18779900003756} +{"id": "g0233-roaming_pacote-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.32320000000000004, "roaming_cobranca": 0.6752000000000001, "internet_pacote_adicional": 0.0004000000000000001, "sem_correspondencia": 0.0012000000000000001}, "confidence": 0.5372, "input_tokens": 134, "latency_ms": 104.83365400000366} +{"id": "g0233-roaming_pacote-erros_digitacao-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.10810000000000003, "vas_consulta": 0.24380000000000004, "internet_pacote_adicional": 0.2775000000000001, "recarga_saldo": 0.024700000000000007, "conta_vencimento": 0.005200000000000001, "roaming_pacote": 0.10930000000000002, "suporte_chip_esim": 0.031400000000000004, "beneficios_consulta": 0.014600000000000004, "roaming_duvida": 0.018300000000000004, "negociacao_divida": 0.03930000000000001, "roaming_cobranca": 0.06480000000000001, "sem_correspondencia": 0.06300000000000001}, "confidence": 0.1857, "input_tokens": 277, "latency_ms": 174.03327599998875} +{"id": "g0233-roaming_pacote-erros_digitacao-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.33956604339566043, "internet_pacote_adicional": 0.0026997300269973002, "roaming_duvida": 0.6455354464553544, "sem_correspondencia": 0.012198780121987803}, "confidence": 0.4814, "input_tokens": 132, "latency_ms": 102.25151700001334} +{"id": "g0233-roaming_pacote-erros_digitacao-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"atendimento_humano": 0.0007999200079992001, "fidelidade_pontos": 0.0028997100289971, "bonus_nao_recebido": 0.005599440055994401, "seguranca_perda_roubo": 0.000999900009999, "vas_contratacao": 0.0213978602139786, "conta_segunda_via": 0.0017998200179982, "roaming_cobranca": 0.16058394160583941, "suporte_sem_sinal": 0.0006999300069993001, "roaming_pacote": 0.6134386561343866, "marketplace_pedido": 0.0846915308469153, "internet_pacote_adicional": 0.039896010398960104, "suporte_chip_esim": 0.0023997600239976003, "conta_debito_automatico_digital": 0.0017998200179982, "roaming_duvida": 0.027097290270972903, "portabilidade": 0.025997400259974, "sem_correspondencia": 0.009899010098990102}, "confidence": 0.5123, "input_tokens": 292, "latency_ms": 179.55228299996406} +{"id": "g0233-roaming_pacote-erros_digitacao-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"troca_numero": 0.01229754049190162, "roaming_cobranca": 0.004499100179964007, "negociacao_religacao": 0.013497300539892022, "conta_contestacao": 0.0020995800839832034, "roaming_duvida": 0.03889222155568886, "internet_consumo": 0.0004999000199960008, "internet_pacote_adicional": 0.5323935212957408, "roaming_pacote": 0.23165366926614678, "vas_consulta": 0.0004999000199960008, "recarga_nao_creditada": 0.0008998200359928015, "bonus_nao_recebido": 0.0018996200759848032, "marketplace_compra": 0.15016996600679863, "portabilidade": 0.0005998800239952009, "internet_problema_conexao": 0.00629874025194961, "cancelamento_linha": 0.0008998200359928015, "sem_correspondencia": 0.0028994201159768043}, "confidence": 0.5242, "input_tokens": 289, "latency_ms": 175.03844300000537} +{"id": "g0233-roaming_pacote-erros_digitacao-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"marketplace_pedido": 0.0034000000000000002, "beneficios_consulta": 0.00010000000000000002, "seguranca_fraude": 0.0021000000000000003, "vas_contratacao": 0.0008000000000000001, "vas_consulta": 0.00010000000000000002, "bonus_nao_recebido": 0.0007000000000000001, "cadastro_atualizacao": 0.00010000000000000002, "internet_pacote_adicional": 0.00010000000000000002, "roaming_cobranca": 0.8260000000000001, "cancelamento_linha": 0.010900000000000002, "conta_segunda_via": 0.00010000000000000002, "roaming_duvida": 0.039400000000000004, "vas_cancelamento": 0.007400000000000001, "internet_problema_conexao": 0.0011000000000000003, "plano_troca": 0.016700000000000003, "sem_correspondencia": 0.09100000000000001}, "confidence": 0.743, "input_tokens": 289, "latency_ms": 176.12166700001808} +{"id": "g0233-roaming_pacote-erros_digitacao-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 1.0000970094099127e-06, "roaming_pacote": 0.9999969997089717, "roaming_duvida": 1.0000970094099127e-06, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9996, "input_tokens": 130, "latency_ms": 101.69859899997391} +{"id": "g0234-roaming_pacote-regionalismo-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"reclamacao_atendimento": 1.0000900081007289e-06, "roaming_cobranca": 0.017601584142572832, "troca_numero": 1.0000900081007289e-06, "plano_consulta": 1.0000900081007289e-06, "cancelamento_linha": 1.0000900081007289e-06, "conta_segunda_via": 1.0000900081007289e-06, "fidelidade_resgate": 1.0000900081007289e-06, "roaming_pacote": 0.9816883519516756, "internet_consumo": 0.0001000090008100729, "negociacao_religacao": 1.0000900081007289e-06, "suporte_sem_sinal": 1.0000900081007289e-06, "roaming_duvida": 0.0004000360032402916, "fidelidade_pontos": 1.0000900081007289e-06, "internet_pacote_adicional": 0.0001000090008100729, "vas_contratacao": 0.0001000090008100729, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9654, "input_tokens": 290, "latency_ms": 177.9416480000009} +{"id": "g0234-roaming_pacote-regionalismo-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.042495750424957505, "roaming_cobranca": 0.043495650434956505, "vas_consulta": 0.0046995300469953, "conta_explicacao": 0.004399560043995601, "suporte_chip_esim": 0.0044995500449955, "desconto_retencao": 0.004399560043995601, "roaming_pacote": 0.43925607439256076, "roaming_duvida": 0.013498650134986502, "bonus_nao_recebido": 0.004399560043995601, "negociacao_divida": 0.004399560043995601, "parceiros_ofertas": 0.004899510048995101, "portabilidade": 0.0045995400459954, "internet_pacote_adicional": 0.41125887411258877, "marketplace_compra": 0.0045995400459954, "vas_cancelamento": 0.004399560043995601, "sem_correspondencia": 0.0046995300469953}, "confidence": 0.5222, "input_tokens": 296, "latency_ms": 182.95521700002837} +{"id": "g0234-roaming_pacote-regionalismo-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.0008000800080008001, "conta_pagamento_confirmacao": 0.00010001000100010001, "roaming_pacote": 0.9776977697769778, "roaming_cobranca": 0.0009000900090009, "seguranca_perda_roubo": 0.00010001000100010001, "atendimento_humano": 0.00010001000100010001, "internet_pacote_adicional": 0.0201020102010201, "sem_correspondencia": 0.00020002000200020003}, "confidence": 0.9435, "input_tokens": 219, "latency_ms": 146.93621399999302} +{"id": "g0234-roaming_pacote-regionalismo-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.0005999400059993998, "roaming_duvida": 0.2727727227277272, "roaming_pacote": 0.6007399260073991, "internet_pacote_adicional": 0.0177982201779822, "bonus_nao_recebido": 0.0005999400059993998, "roaming_cobranca": 0.10168983101689828, "plano_troca": 0.0005999400059993998, "sem_correspondencia": 0.005199480051994799}, "confidence": 0.5167, "input_tokens": 221, "latency_ms": 146.35912900001813} +{"id": "g0234-roaming_pacote-regionalismo-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.041604160416041605, "suporte_chip_esim": 0.0048004800480048, "roaming_cobranca": 0.0083008300830083, "vas_cancelamento": 0.0023002300230023, "negociacao_religacao": 0.0042004200420042, "roaming_pacote": 0.2517251725172517, "internet_pacote_adicional": 0.6832683268326832, "sem_correspondencia": 0.0038003800380038005}, "confidence": 0.5847, "input_tokens": 226, "latency_ms": 145.5786900000362} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"atendimento_humano": 0.0122, "internet_pacote_adicional": 0.1482, "marketplace_pedido": 0.0129, "suporte_sem_sinal": 0.0027, "portabilidade": 0.0038, "roaming_duvida": 0.2857, "roaming_cobranca": 0.5292, "sem_correspondencia": 0.0053}, "confidence": 0.4457, "input_tokens": 219, "latency_ms": 144.6978899999749} +{"id": "g0234-roaming_pacote-regionalismo-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0064993500649935, "roaming_duvida": 0.015098490150984903, "conta_pagamento_confirmacao": 0.00019998000199980003, "roaming_pacote": 0.6376362363763625, "roaming_cobranca": 0.1165883411658834, "marketplace_compra": 0.0011998800119988001, "conta_vencimento": 0.00019998000199980003, "conta_segunda_via": 0.00019998000199980003, "vas_contratacao": 0.0014998500149985001, "atendimento_humano": 0.00019998000199980003, "cadastro_atualizacao": 0.22047795220477953, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.6003, "input_tokens": 279, "latency_ms": 181.4770830000043} +{"id": "g0234-roaming_pacote-regionalismo-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.6014601460146014, "internet_pacote_adicional": 0.0905090509050905, "roaming_pacote": 0.2725272527252725, "sem_correspondencia": 0.035503550355035496}, "confidence": 0.2815, "input_tokens": 134, "latency_ms": 105.8995249999839} +{"id": "g0234-roaming_pacote-regionalismo-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_debito_automatico_digital": 0.00010001000100010003, "desconto_retencao": 0.0008000800080008002, "roaming_cobranca": 0.6168616861686169, "roaming_duvida": 0.07940794079407941, "internet_pacote_adicional": 0.0017001700170017002, "beneficios_consulta": 0.00030003000300030005, "plano_consulta": 0.0075007500750075016, "roaming_pacote": 0.28972897289728977, "recarga_saldo": 0.0004000400040004001, "seguranca_perda_roubo": 0.0019001900190019005, "bonus_nao_recebido": 0.00020002000200020005, "sem_correspondencia": 0.0011001100110011003}, "confidence": 0.622, "input_tokens": 282, "latency_ms": 178.73873100000992} +{"id": "g0234-roaming_pacote-regionalismo-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.0040995900409959, "roaming_duvida": 0.15748425157484253, "troca_numero": 0.0045995400459954, "bonus_nao_recebido": 0.025197480251974803, "internet_pacote_adicional": 0.21677832216778323, "roaming_pacote": 0.5554444555544445, "roaming_cobranca": 0.022297770222977704, "sem_correspondencia": 0.014098590140985901}, "confidence": 0.4066, "input_tokens": 210, "latency_ms": 137.78625200001215} +{"id": "g0234-roaming_pacote-regionalismo-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"plano_consulta": 0.00010000000000000002, "roaming_pacote": 0.9893000000000001, "internet_pacote_adicional": 0.004200000000000001, "conta_pagamento_confirmacao": 0.00010000000000000002, "roaming_cobranca": 0.0013000000000000002, "roaming_duvida": 0.0048000000000000004, "suporte_sem_sinal": 0.00010000000000000002, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9657, "input_tokens": 224, "latency_ms": 145.5058020000024} +{"id": "g0234-roaming_pacote-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.0069, "roaming_cobranca": 0.0053, "internet_pacote_adicional": 0.9797, "sem_correspondencia": 0.0081}, "confidence": 0.9125, "input_tokens": 141, "latency_ms": 107.85123699997712} +{"id": "g0236-roaming_pacote-longo_contexto-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida", "suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 303, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0018003600720144029, "internet_problema_conexao": 0.021704340868173636, "seguranca_fraude": 0.0008001600320064013, "marketplace_pedido": 0.0006001200240048009, "roaming_duvida": 0.014802960592118424, "roaming_pacote": 0.9590918183636727, "roaming_cobranca": 0.0006001200240048009, "sem_correspondencia": 0.0006001200240048009}, "confidence": 0.8956, "input_tokens": 265, "latency_ms": 171.4138180000191} +{"id": "g0236-roaming_pacote-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 257, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.1231, "roaming_duvida": 0.0035, "internet_pacote_adicional": 0.8731, "sem_correspondencia": 0.0003}, "confidence": 0.7124, "input_tokens": 173, "latency_ms": 126.66028999996115} +{"id": "g0236-roaming_pacote-longo_contexto-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0825917408259174, "roaming_cobranca": 0.024997500249974998, "suporte_configuracao": 0.0407959204079592, "roaming_pacote": 0.34816518348165176, "suporte_sem_sinal": 0.009699030096990299, "fidelidade_resgate": 0.006299370062993699, "vas_cancelamento": 0.005199480051994799, "negociacao_religacao": 0.007199280071992799, "roaming_duvida": 0.28897110288971095, "desconto_retencao": 0.1447855214478552, "marketplace_compra": 0.0340965903409659, "sem_correspondencia": 0.007199280071992799}, "confidence": 0.3059, "input_tokens": 323, "latency_ms": 197.72411699995018} +{"id": "g0236-roaming_pacote-longo_contexto-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 238, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"internet_pacote_adicional": 0.05970597059705971, "bonus_nao_recebido": 0.0537053705370537, "internet_problema_conexao": 0.17991799179917992, "roaming_cobranca": 0.061706170617061705, "roaming_pacote": 0.23712371237123714, "roaming_duvida": 0.31723172317231724, "desconto_retencao": 0.0452045204520452, "sem_correspondencia": 0.045404540454045406}, "confidence": 0.1384, "input_tokens": 248, "latency_ms": 159.4908950000331} +{"id": "g0236-roaming_pacote-longo_contexto-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9943910504805454, "roaming_pacote": 0.0016999847001376983, "beneficios_consulta": 9.999910000809991e-07, "troca_numero": 9.999910000809991e-07, "portabilidade": 9.999910000809991e-07, "vas_cancelamento": 9.999910000809992e-05, "conta_contestacao": 9.999910000809991e-07, "marketplace_compra": 0.001099990100089099, "internet_pacote_adicional": 9.999910000809991e-07, "suporte_configuracao": 9.999910000809991e-07, "roaming_duvida": 0.0015999856001295987, "conta_pagamento_confirmacao": 9.999910000809991e-07, "atendimento_humano": 9.999910000809991e-07, "suporte_chip_esim": 9.999910000809991e-07, "plano_nova_linha": 0.0003999964000323997, "sem_correspondencia": 0.0006999937000566993}, "confidence": 0.9841, "input_tokens": 317, "latency_ms": 192.48190700000123} +{"id": "g0236-roaming_pacote-longo_contexto-05-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9706902741955, "vas_contratacao": 1.000093008649804e-06, "suporte_sem_sinal": 1.000093008649804e-06, "roaming_duvida": 0.0044004092380591385, "reclamacao_atendimento": 1.000093008649804e-06, "internet_consumo": 0.00010000930086498043, "roaming_pacote": 0.009000837077848238, "plano_nova_linha": 1.000093008649804e-06, "roaming_cobranca": 0.015801469536666907, "internet_pacote_adicional": 1.000093008649804e-06, "conta_segunda_via": 1.000093008649804e-06, "sem_correspondencia": 1.000093008649804e-06}, "confidence": 0.9343, "input_tokens": 310, "latency_ms": 189.46836999998595} +{"id": "g0236-roaming_pacote-longo_contexto-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 241, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 1.0000970094099127e-06, "roaming_pacote": 0.9999969997089717, "internet_pacote_adicional": 1.0000970094099127e-06, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9995, "input_tokens": 164, "latency_ms": 116.5832890000047} +{"id": "g0236-roaming_pacote-longo_contexto-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 228, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.466, "conta_segunda_via": 0.0041, "fidelidade_resgate": 0.0031, "bonus_nao_recebido": 0.0212, "plano_consulta": 0.0711, "atendimento_humano": 0.0015, "roaming_cobranca": 0.1095, "roaming_pacote": 0.2993, "recarga_realizar": 0.008, "conta_explicacao": 0.003, "internet_pacote_adicional": 0.0031, "sem_correspondencia": 0.0101}, "confidence": 0.4369, "input_tokens": 310, "latency_ms": 190.5416060000107} +{"id": "g0236-roaming_pacote-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 202, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.4781478147814782, "internet_pacote_adicional": 0.0093009300930093, "marketplace_pedido": 0.0011001100110011003, "internet_problema_conexao": 0.004100410041004101, "vas_contratacao": 0.014901490149014903, "roaming_cobranca": 0.47364736473647373, "negociacao_divida": 0.00010001000100010003, "conta_vencimento": 0.00020002000200020005, "atendimento_humano": 0.00020002000200020005, "seguranca_perda_roubo": 0.00030003000300030005, "beneficios_consulta": 0.0006000600060006001, "sem_correspondencia": 0.017401740174017404}, "confidence": 0.6279, "input_tokens": 315, "latency_ms": 189.45994299997437} +{"id": "g0236-roaming_pacote-longo_contexto-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 201, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"portabilidade": 0.007499250074992501, "bonus_nao_recebido": 0.007599240075992401, "plano_nova_linha": 0.03849615038496151, "roaming_duvida": 0.055894410558944105, "roaming_pacote": 0.0120987901209879, "seguranca_perda_roubo": 0.009799020097990201, "suporte_sem_sinal": 0.019398060193980604, "recarga_realizar": 0.0073992600739926015, "recarga_saldo": 0.0045995400459954, "internet_pacote_adicional": 0.1381861813818618, "roaming_cobranca": 0.0856914308569143, "fidelidade_pontos": 0.0057994200579942, "suporte_configuracao": 0.5576442355764424, "fidelidade_resgate": 0.011198880111988802, "cancelamento_linha": 0.020497950204979503, "sem_correspondencia": 0.018198180181981802}, "confidence": 0.4089, "input_tokens": 316, "latency_ms": 211.73183399997697} +{"id": "g0236-roaming_pacote-longo_contexto-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"suporte_sem_sinal": 1.0001940376433025e-06, "internet_pacote_adicional": 0.00010001940376433027, "roaming_cobranca": 0.03120605397447104, "roaming_pacote": 0.6678295589344331, "recarga_saldo": 0.00010001940376433027, "fidelidade_resgate": 1.0001940376433025e-06, "desconto_retencao": 0.00010001940376433027, "internet_problema_conexao": 0.0006001164225859815, "parceiros_ofertas": 0.0007001358263503118, "vas_consulta": 1.0001940376433025e-06, "conta_explicacao": 1.0001940376433025e-06, "atendimento_humano": 1.0001940376433025e-06, "beneficios_consulta": 1.0001940376433025e-06, "roaming_duvida": 0.2991580366591118, "seguranca_fraude": 0.00010001940376433027, "sem_correspondencia": 0.00010001940376433027}, "confidence": 0.7276, "input_tokens": 321, "latency_ms": 221.09522300002027} +{"id": "g0236-roaming_pacote-longo_contexto-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.11201120112011202, "roaming_cobranca": 0.12251225122512252, "marketplace_pedido": 0.03660366036603661, "roaming_pacote": 0.28572857285728576, "recarga_nao_creditada": 0.026502650265026503, "suporte_chip_esim": 0.12931293129312932, "internet_pacote_adicional": 0.20432043204320435, "sem_correspondencia": 0.08300830083008302}, "confidence": 0.0991, "input_tokens": 245, "latency_ms": 176.62452100000792} +{"id": "g0240-roaming_duvida-erros_digitacao-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"seguranca_fraude": 0.011801180118011801, "recarga_realizar": 0.00040004000400040005, "bonus_nao_recebido": 0.0093009300930093, "beneficios_consulta": 0.0014001400140014, "conta_contestacao": 0.0021002100210021, "roaming_cobranca": 0.06440644064406441, "portabilidade": 0.0677067706770677, "cadastro_atualizacao": 0.0007000700070007, "suporte_configuracao": 0.009000900090009, "vas_contratacao": 0.001000100010001, "internet_pacote_adicional": 0.0013001300130013002, "roaming_duvida": 0.8131813181318133, "suporte_chip_esim": 0.005100510051005101, "conta_pagamento_confirmacao": 0.00040004000400040005, "roaming_pacote": 0.0006000600060006, "sem_correspondencia": 0.0116011601160116}, "confidence": 0.7122, "input_tokens": 296, "latency_ms": 197.04205400000774} +{"id": "g0240-roaming_duvida-erros_digitacao-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 9.99993000049e-07, "roaming_cobranca": 9.99993000049e-07, "atendimento_humano": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "roaming_duvida": 0.999993000049, "reclamacao_atendimento": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 214, "latency_ms": 141.56473700001015} +{"id": "g0240-roaming_duvida-erros_digitacao-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cadastro_atualizacao": 9.999850002249973e-07, "vas_contratacao": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "suporte_chip_esim": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "recarga_saldo": 9.999850002249973e-07, "roaming_duvida": 0.9999850002249974, "internet_pacote_adicional": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "marketplace_compra": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "roaming_cobranca": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 293, "latency_ms": 184.23460399998248} +{"id": "g0240-roaming_duvida-erros_digitacao-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0019001900190019005, "suporte_sem_sinal": 0.00010001000100010003, "cadastro_atualizacao": 0.00010001000100010003, "roaming_duvida": 0.988898889888989, "vas_consulta": 0.0007000700070007002, "recarga_saldo": 0.00020002000200020005, "suporte_configuracao": 0.00020002000200020005, "roaming_pacote": 0.0012001200120012002, "suporte_chip_esim": 0.00020002000200020005, "internet_pacote_adicional": 0.0005000500050005002, "negociacao_divida": 0.00010001000100010003, "sem_correspondencia": 0.005900590059005901}, "confidence": 0.9685, "input_tokens": 287, "latency_ms": 195.55536400002893} +{"id": "g0240-roaming_duvida-erros_digitacao-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"fidelidade_resgate": 9.999000099990004e-05, "internet_pacote_adicional": 0.0025997400259974005, "conta_contestacao": 9.999000099990004e-05, "internet_problema_conexao": 0.9859014098590143, "roaming_cobranca": 0.0002999700029997001, "atendimento_humano": 9.999000099990004e-05, "roaming_duvida": 0.00039996000399960017, "roaming_pacote": 9.999000099990004e-05, "internet_consumo": 0.008399160083991603, "cancelamento_linha": 0.0009999000099990003, "recarga_realizar": 9.999000099990004e-05, "plano_troca": 9.999000099990004e-05, "cadastro_atualizacao": 9.999000099990004e-05, "desconto_retencao": 9.999000099990004e-05, "negociacao_divida": 9.999000099990004e-05, "sem_correspondencia": 0.0004999500049995001}, "confidence": 0.9665, "input_tokens": 295, "latency_ms": 197.70111499997256} +{"id": "g0240-roaming_duvida-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0038000000000000004, "recarga_realizar": 0.0024000000000000002, "desconto_retencao": 0.0039000000000000003, "plano_consulta": 0.11090000000000001, "atendimento_humano": 0.16550000000000004, "roaming_pacote": 0.06950000000000002, "fidelidade_pontos": 0.037000000000000005, "plano_troca": 0.0006000000000000001, "suporte_sem_sinal": 0.024200000000000003, "fidelidade_resgate": 0.005200000000000001, "roaming_cobranca": 0.05840000000000001, "sem_correspondencia": 0.5186000000000001}, "confidence": 0.3825, "input_tokens": 280, "latency_ms": 184.13335100001404} +{"id": "g0240-roaming_duvida-erros_digitacao-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0016999830001699987, "internet_problema_conexao": 9.999900000999993e-07, "suporte_chip_esim": 9.999900000999993e-07, "internet_pacote_adicional": 9.999900000999993e-07, "roaming_pacote": 9.999900000999993e-07, "conta_explicacao": 9.999900000999993e-07, "roaming_duvida": 0.9982900170998293, "suporte_sem_sinal": 9.999900000999993e-07, "marketplace_compra": 9.999900000999993e-07, "plano_nova_linha": 9.999900000999993e-07, "beneficios_consulta": 9.999900000999993e-07, "sem_correspondencia": 9.999900000999993e-07}, "confidence": 0.9949, "input_tokens": 284, "latency_ms": 180.24694100000715} +{"id": "g0240-roaming_duvida-erros_digitacao-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 1.0001910364879692e-06, "recarga_saldo": 1.0001910364879692e-06, "desconto_retencao": 1.0001910364879692e-06, "internet_consumo": 1.0001910364879692e-06, "roaming_cobranca": 0.00290055400581511, "roaming_pacote": 0.0033006304204102983, "conta_segunda_via": 1.0001910364879692e-06, "internet_problema_conexao": 1.0001910364879692e-06, "reclamacao_atendimento": 1.0001910364879692e-06, "suporte_sem_sinal": 1.0001910364879692e-06, "roaming_duvida": 0.9937898138544462, "sem_correspondencia": 1.0001910364879692e-06}, "confidence": 0.9823, "input_tokens": 283, "latency_ms": 181.1514559999523} +{"id": "g0240-roaming_duvida-erros_digitacao-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 9.999850002249975e-07, "negociacao_divida": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "roaming_duvida": 0.9999850002249976, "marketplace_compra": 9.999850002249975e-07, "plano_troca": 9.999850002249975e-07, "suporte_configuracao": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "suporte_sem_sinal": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "beneficios_consulta": 9.999850002249975e-07, "internet_consumo": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 178.9170600000034} +{"id": "g0240-roaming_duvida-erros_digitacao-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"marketplace_pedido": 9.999910000809996e-07, "conta_pagamento_confirmacao": 9.999910000809996e-07, "desconto_retencao": 9.999910000809996e-07, "roaming_duvida": 0.0023999784001943985, "roaming_cobranca": 0.00019999820001619992, "plano_troca": 9.999910000809996e-07, "plano_consulta": 9.999910000809996e-07, "vas_contratacao": 9.999910000809996e-07, "roaming_pacote": 0.9973910234807889, "seguranca_perda_roubo": 9.999910000809996e-07, "internet_problema_conexao": 9.999910000809996e-07, "sem_correspondencia": 9.999910000809996e-07}, "confidence": 0.9924, "input_tokens": 281, "latency_ms": 175.73072400000456} +{"id": "g0240-roaming_duvida-erros_digitacao-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"roaming_pacote": 1.0000970094099127e-06, "marketplace_compra": 0.00040003880376396513, "plano_consulta": 0.9909961266242826, "recarga_nao_creditada": 1.0000970094099127e-06, "roaming_duvida": 0.0062006014583414586, "internet_problema_conexao": 0.0023002231216427992, "roaming_cobranca": 0.00010000970094099128, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9714, "input_tokens": 212, "latency_ms": 138.76360400001886} +{"id": "g0240-roaming_duvida-erros_digitacao-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0010000990098019704, "roaming_duvida": 0.9984988513862872, "roaming_pacote": 1.0000990098019704e-06, "sem_correspondencia": 0.0005000495049009852}, "confidence": 0.9907, "input_tokens": 130, "latency_ms": 101.30711599998676} +{"id": "g0241-roaming_duvida-regionalismo-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 1.0000930086498043e-06, "conta_explicacao": 1.0000930086498043e-06, "fidelidade_resgate": 1.0000930086498043e-06, "roaming_cobranca": 0.0022002046190295697, "reclamacao_atendimento": 1.0000930086498043e-06, "roaming_duvida": 0.966389874258306, "conta_contestacao": 1.0000930086498043e-06, "plano_nova_linha": 1.0000930086498043e-06, "marketplace_pedido": 0.00010000930086498044, "conta_segunda_via": 1.0000930086498043e-06, "roaming_pacote": 0.031002883268143933, "sem_correspondencia": 0.0003000279025949413}, "confidence": 0.9358, "input_tokens": 311, "latency_ms": 190.80343100000619} +{"id": "g0241-roaming_duvida-regionalismo-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.163016301630163, "internet_problema_conexao": 0.0008000800080008001, "reclamacao_atendimento": 0.06660666066606662, "conta_debito_automatico_digital": 0.00040004000400040005, "marketplace_pedido": 0.006000600060006001, "vas_cancelamento": 0.0008000800080008001, "roaming_cobranca": 0.2863286328632863, "roaming_duvida": 0.4653465346534653, "roaming_pacote": 0.0083008300830083, "conta_contestacao": 0.00040004000400040005, "negociacao_divida": 0.00040004000400040005, "sem_correspondencia": 0.0016001600160016002}, "confidence": 0.48, "input_tokens": 294, "latency_ms": 181.5497519999667} +{"id": "g0241-roaming_duvida-regionalismo-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 1.0000860073966358e-06, "cancelamento_linha": 0.00010000860073966359, "negociacao_divida": 1.0000860073966358e-06, "plano_nova_linha": 1.0000860073966358e-06, "conta_explicacao": 1.0000860073966358e-06, "beneficios_consulta": 1.0000860073966358e-06, "roaming_duvida": 0.9998859901951564, "conta_vencimento": 1.0000860073966358e-06, "portabilidade": 1.0000860073966358e-06, "roaming_pacote": 1.0000860073966358e-06, "roaming_cobranca": 1.0000860073966358e-06, "vas_cancelamento": 1.0000860073966358e-06, "parceiros_ofertas": 1.0000860073966358e-06, "troca_numero": 1.0000860073966358e-06, "suporte_chip_esim": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.9994, "input_tokens": 299, "latency_ms": 183.5635510000202} +{"id": "g0241-roaming_duvida-regionalismo-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9466053394660534, "roaming_pacote": 0.0206979302069793, "roaming_cobranca": 0.029497050294970503, "sem_correspondencia": 0.0031996800319968005}, "confidence": 0.8167, "input_tokens": 150, "latency_ms": 111.95832700002484} +{"id": "g0241-roaming_duvida-regionalismo-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99997000009e-07, "roaming_duvida": 9.99997000009e-07, "roaming_cobranca": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 144, "latency_ms": 116.33981599999288} +{"id": "g0241-roaming_duvida-regionalismo-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0072992700729927005, "roaming_duvida": 0.934006599340066, "roaming_pacote": 0.05459454054594541, "sem_correspondencia": 0.0040995900409959}, "confidence": 0.7976, "input_tokens": 144, "latency_ms": 108.37862699997913} +{"id": "g0241-roaming_duvida-regionalismo-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.6937, "vas_consulta": 0.122, "cadastro_atualizacao": 0.0029, "roaming_cobranca": 0.0612, "negociacao_divida": 0.0016, "internet_consumo": 0.0326, "roaming_pacote": 0.0036, "conta_contestacao": 0.0022, "beneficios_consulta": 0.0213, "troca_numero": 0.0013, "parceiros_ofertas": 0.0052, "sem_correspondencia": 0.0524}, "confidence": 0.5466, "input_tokens": 289, "latency_ms": 176.2679250000474} +{"id": "g0241-roaming_duvida-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_debito_automatico_digital": 1.0001940376433025e-06, "roaming_pacote": 0.9706883135328253, "bonus_nao_recebido": 1.0001940376433025e-06, "seguranca_fraude": 1.0001940376433025e-06, "suporte_configuracao": 1.0001940376433025e-06, "parceiros_ofertas": 1.0001940376433025e-06, "roaming_cobranca": 0.029305685302948765, "sem_correspondencia": 1.0001940376433025e-06}, "confidence": 0.9356, "input_tokens": 254, "latency_ms": 161.73588300000574} +{"id": "g0241-roaming_duvida-regionalismo-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0011000000000000003, "roaming_duvida": 0.9984000000000001, "roaming_pacote": 0.0004000000000000001, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9904, "input_tokens": 140, "latency_ms": 107.17307999999548} +{"id": "g0241-roaming_duvida-regionalismo-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_consulta": 0.019998000199980003, "seguranca_fraude": 0.0013998600139986002, "recarga_nao_creditada": 0.0008999100089991, "vas_cancelamento": 0.0013998600139986002, "conta_explicacao": 0.0031996800319968005, "roaming_duvida": 0.007699230076992301, "roaming_pacote": 9.999000099990002e-05, "cadastro_atualizacao": 9.999000099990002e-05, "recarga_realizar": 9.999000099990002e-05, "negociacao_religacao": 9.999000099990002e-05, "roaming_cobranca": 0.9646035396460354, "sem_correspondencia": 0.00039996000399960006}, "confidence": 0.9197, "input_tokens": 296, "latency_ms": 178.37049100000968} +{"id": "g0241-roaming_duvida-regionalismo-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "internet_pacote_adicional": 9.99985000224997e-07, "portabilidade": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "roaming_duvida": 0.9999850002249969, "vas_cancelamento": 9.99985000224997e-07, "internet_problema_conexao": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 0.9999, "input_tokens": 309, "latency_ms": 189.09304900000734} +{"id": "g0241-roaming_duvida-regionalismo-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.975, "roaming_cobranca": 0.013, "roaming_pacote": 0.0044, "sem_correspondencia": 0.0076}, "confidence": 0.8974, "input_tokens": 148, "latency_ms": 112.36823400003004} +{"id": "g0242-roaming_duvida-emocional-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "roaming_duvida": 0.9999850002249971, "internet_problema_conexao": 9.999850002249971e-07, "internet_consumo": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 181.6128620000086} +{"id": "g0242-roaming_duvida-emocional-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9358935893589361, "suporte_sem_sinal": 0.00040004000400040016, "recarga_nao_creditada": 0.0032003200320032013, "cancelamento_linha": 0.00010001000100010004, "roaming_pacote": 0.015601560156015604, "roaming_cobranca": 0.005500550055005502, "roaming_duvida": 0.039103910391039116, "sem_correspondencia": 0.00020002000200020008}, "confidence": 0.8524, "input_tokens": 213, "latency_ms": 141.56429600001275} +{"id": "g0242-roaming_duvida-emocional-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9743990256009746, "vas_contratacao": 9.99999000001e-07, "conta_segunda_via": 9.999990000010002e-05, "roaming_pacote": 0.022099977900022102, "parceiros_ofertas": 0.00019999980000020003, "roaming_cobranca": 0.0013999986000014, "reclamacao_atendimento": 9.999990000010002e-05, "sem_correspondencia": 0.0016999983000017}, "confidence": 0.936, "input_tokens": 223, "latency_ms": 150.26532799998904} +{"id": "g0242-roaming_duvida-emocional-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 92, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9834973662392575, "roaming_pacote": 0.006800673266653397, "roaming_cobranca": 0.009700960395079112, "sem_correspondencia": 1.0000990098019702e-06}, "confidence": 0.9308, "input_tokens": 136, "latency_ms": 107.27313099999947} +{"id": "g0242-roaming_duvida-emocional-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.7763999999999998, "roaming_pacote": 0.20129999999999995, "internet_problema_conexao": 0.005799999999999999, "roaming_cobranca": 0.005199999999999999, "plano_nova_linha": 0.0006999999999999999, "cadastro_atualizacao": 0.0006999999999999999, "desconto_retencao": 0.0006999999999999999, "sem_correspondencia": 0.009199999999999998}, "confidence": 0.6946, "input_tokens": 209, "latency_ms": 136.10404100001006} +{"id": "g0242-roaming_duvida-emocional-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_pontos": 9.999890001209987e-05, "cadastro_atualizacao": 9.999890001209987e-07, "internet_problema_conexao": 0.00029999670003629956, "plano_nova_linha": 9.999890001209987e-07, "suporte_chip_esim": 9.999890001209987e-07, "internet_consumo": 9.999890001209987e-07, "marketplace_compra": 9.999890001209987e-07, "atendimento_humano": 9.999890001209987e-07, "roaming_cobranca": 0.0010999879001330987, "roaming_duvida": 0.9955890485204664, "bonus_nao_recebido": 9.999890001209987e-07, "vas_contratacao": 9.999890001209987e-07, "plano_troca": 9.999890001209987e-07, "marketplace_pedido": 9.999890001209987e-07, "roaming_pacote": 0.002899968100350896, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 0.9881, "input_tokens": 295, "latency_ms": 184.55105800001093} +{"id": "g0242-roaming_duvida-emocional-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 0.0053, "conta_segunda_via": 0.0002, "suporte_chip_esim": 0.001, "roaming_pacote": 0.0181, "roaming_duvida": 0.9494, "conta_debito_automatico_digital": 0.0002, "roaming_cobranca": 0.0167, "sem_correspondencia": 0.0091}, "confidence": 0.8697, "input_tokens": 246, "latency_ms": 157.3906289999627} +{"id": "g0242-roaming_duvida-emocional-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.0744, "roaming_cobranca": 0.0158, "roaming_duvida": 0.908, "sem_correspondencia": 0.0018}, "confidence": 0.7418, "input_tokens": 135, "latency_ms": 107.93731399996886} +{"id": "g0242-roaming_duvida-emocional-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_problema_conexao": 0.0005000980192117655, "reclamacao_atendimento": 1.0001960384235309e-06, "cancelamento_linha": 1.0001960384235309e-06, "suporte_sem_sinal": 0.0001000196038423531, "roaming_cobranca": 0.11272209353033194, "conta_contestacao": 0.0001000196038423531, "roaming_pacote": 0.7533476561406035, "recarga_saldo": 0.0006001176230541186, "parceiros_ofertas": 0.0005000980192117655, "roaming_duvida": 0.12852519093742373, "plano_consulta": 0.0005000980192117655, "recarga_realizar": 1.0001960384235309e-06, "vas_consulta": 0.0003000588115270593, "conta_debito_automatico_digital": 1.0001960384235309e-06, "conta_segunda_via": 0.0001000196038423531, "sem_correspondencia": 0.002700529303743534}, "confidence": 0.7252, "input_tokens": 291, "latency_ms": 177.55847600000152} +{"id": "g0242-roaming_duvida-emocional-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "roaming_duvida": 0.9999850002249969, "vas_contratacao": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 0.9999, "input_tokens": 299, "latency_ms": 186.90087199996697} +{"id": "g0242-roaming_duvida-emocional-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 1.0001930372561904e-06, "atendimento_humano": 1.0001930372561904e-06, "roaming_pacote": 0.011202162017269333, "internet_pacote_adicional": 1.0001930372561904e-06, "negociacao_religacao": 1.0001930372561904e-06, "recarga_realizar": 1.0001930372561904e-06, "internet_consumo": 0.00010001930372561904, "suporte_sem_sinal": 0.00010001930372561904, "roaming_duvida": 0.9882907401128418, "roaming_cobranca": 0.0003000579111768571, "conta_debito_automatico_digital": 1.0001930372561904e-06, "sem_correspondencia": 1.0001930372561904e-06}, "confidence": 0.9725, "input_tokens": 280, "latency_ms": 173.1277129999853} +{"id": "g0242-roaming_duvida-emocional-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0098, "roaming_pacote": 0.0003, "roaming_duvida": 0.9898, "sem_correspondencia": 0.0001}, "confidence": 0.9579, "input_tokens": 136, "latency_ms": 104.40157900001168} +{"id": "g0245-roaming_cobranca-curto_neutro-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99989000120999e-07, "bonus_nao_recebido": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "recarga_realizar": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "roaming_duvida": 9.99989000120999e-07, "suporte_configuracao": 9.99989000120999e-07, "roaming_cobranca": 0.9999890001209989, "recarga_nao_creditada": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 176.84203700002854} +{"id": "g0245-roaming_cobranca-curto_neutro-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"fidelidade_resgate": 1.0000890079217048e-06, "vas_contratacao": 1.0000890079217048e-06, "roaming_duvida": 0.0069006141546597635, "recarga_saldo": 1.0000890079217048e-06, "cancelamento_linha": 1.0000890079217048e-06, "internet_consumo": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "seguranca_fraude": 1.0000890079217048e-06, "portabilidade": 1.0000890079217048e-06, "roaming_pacote": 0.9905881623464488, "conta_contestacao": 0.00020001780158434098, "marketplace_pedido": 0.00040003560316868197, "marketplace_compra": 1.0000890079217048e-06, "suporte_sem_sinal": 1.0000890079217048e-06, "roaming_cobranca": 0.0019001691150512393, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9778, "input_tokens": 285, "latency_ms": 176.7574059999788} +{"id": "g0245-roaming_cobranca-curto_neutro-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "roaming_cobranca": 0.9999890001209991, "internet_problema_conexao": 9.999890001209992e-07, "recarga_realizar": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 278, "latency_ms": 175.29118499999186} +{"id": "g0245-roaming_cobranca-curto_neutro-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9999930000490003, "parceiros_ofertas": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "negociacao_divida": 9.999930000490002e-07, "roaming_cobranca": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 205, "latency_ms": 140.65633399997068} +{"id": "g0245-roaming_cobranca-curto_neutro-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_religacao": 0.0582, "internet_pacote_adicional": 0.0137, "conta_contestacao": 0.0947, "portabilidade": 0.0063, "marketplace_pedido": 0.0163, "roaming_cobranca": 0.6939, "seguranca_fraude": 0.0675, "roaming_pacote": 0.007, "roaming_duvida": 0.0172, "atendimento_humano": 0.0082, "parceiros_ofertas": 0.0063, "sem_correspondencia": 0.0107}, "confidence": 0.5145, "input_tokens": 273, "latency_ms": 170.411721999983} +{"id": "g0245-roaming_cobranca-curto_neutro-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 217, "latency_ms": 142.92831099999148} +{"id": "g0245-roaming_cobranca-curto_neutro-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9999970000090003, "roaming_pacote": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 134, "latency_ms": 104.71818000002031} +{"id": "g0245-roaming_cobranca-curto_neutro-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"fidelidade_pontos": 0.00020003920768470624, "plano_nova_linha": 1.000196038423531e-06, "roaming_cobranca": 0.04770935103280243, "conta_contestacao": 0.0004000784153694125, "atendimento_humano": 0.0019003724730047092, "portabilidade": 1.000196038423531e-06, "internet_consumo": 0.00020003920768470624, "vas_consulta": 1.000196038423531e-06, "conta_pagamento_confirmacao": 0.9480858248216651, "recarga_nao_creditada": 0.00010001960384235312, "recarga_saldo": 1.000196038423531e-06, "marketplace_compra": 0.0003000588115270593, "roaming_duvida": 0.00010001960384235312, "roaming_pacote": 0.00010001960384235312, "bonus_nao_recebido": 0.0006001176230541186, "sem_correspondencia": 0.0003000588115270593}, "confidence": 0.9177, "input_tokens": 293, "latency_ms": 181.64550600005214} +{"id": "g0245-roaming_cobranca-curto_neutro-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 0.0006000600060005999, "suporte_chip_esim": 0.0001000100010001, "roaming_pacote": 0.0008000800080008, "plano_troca": 0.0001000100010001, "roaming_cobranca": 0.994099409940994, "conta_contestacao": 0.0016001600160016, "roaming_duvida": 0.0026002600260026, "sem_correspondencia": 0.0001000100010001}, "confidence": 0.9783, "input_tokens": 221, "latency_ms": 143.95621199997777} +{"id": "g0245-roaming_cobranca-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"cadastro_atualizacao": 1.0000960092168847e-06, "roaming_duvida": 0.9973957499919992, "internet_consumo": 0.00040003840368675397, "roaming_pacote": 0.0014001344129036387, "suporte_chip_esim": 1.0000960092168847e-06, "conta_contestacao": 0.0008000768073735079, "conta_debito_automatico_digital": 1.0000960092168847e-06, "sem_correspondencia": 1.0000960092168847e-06}, "confidence": 0.9895, "input_tokens": 228, "latency_ms": 159.59960799995088} +{"id": "g0245-roaming_cobranca-curto_neutro-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"internet_consumo": 0.025202520252025205, "conta_contestacao": 0.009500950095009501, "plano_consulta": 0.0075007500750075016, "atendimento_humano": 0.00010001000100010003, "troca_numero": 0.0016001600160016004, "roaming_duvida": 0.8681868186818683, "suporte_configuracao": 0.00030003000300030005, "reclamacao_atendimento": 0.0011001100110011003, "conta_pagamento_confirmacao": 0.0029002900290029006, "conta_explicacao": 0.0011001100110011003, "plano_troca": 0.00010001000100010003, "seguranca_perda_roubo": 0.054405440544054405, "marketplace_compra": 0.0004000400040004001, "portabilidade": 0.00010001000100010003, "roaming_pacote": 0.026702670267026708, "sem_correspondencia": 0.0008000800080008002}, "confidence": 0.7805, "input_tokens": 286, "latency_ms": 203.25234199998476} +{"id": "g0245-roaming_cobranca-curto_neutro-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"reclamacao_atendimento": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "vas_consulta": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "roaming_duvida": 9.99985000224997e-07, "internet_consumo": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "conta_contestacao": 0.9999850002249969, "marketplace_pedido": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 191.1476569999877} +{"id": "g0249-roaming_cobranca-emocional-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"recarga_saldo": 9.999890001209987e-07, "fidelidade_resgate": 9.999890001209987e-07, "desconto_retencao": 9.999890001209987e-07, "plano_troca": 9.999890001209987e-07, "roaming_pacote": 9.999890001209987e-07, "conta_contestacao": 9.999890001209987e-07, "conta_debito_automatico_digital": 9.999890001209987e-07, "roaming_duvida": 9.999890001209987e-07, "internet_problema_conexao": 9.999890001209987e-07, "internet_consumo": 9.999890001209987e-07, "roaming_cobranca": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 186.71386900001608} +{"id": "g0249-roaming_cobranca-emocional-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.059094090590940895, "roaming_cobranca": 0.5939406059394059, "desconto_retencao": 0.06119388061193879, "roaming_pacote": 0.05729427057294269, "seguranca_fraude": 0.058094190580941896, "roaming_duvida": 0.058794120587941194, "conta_debito_automatico_digital": 0.0538946105389461, "sem_correspondencia": 0.05769423057694229}, "confidence": 0.2954, "input_tokens": 244, "latency_ms": 156.46278899998833} +{"id": "g0249-roaming_cobranca-emocional-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_divida": 0.00010000000000000002, "bonus_nao_recebido": 0.0004000000000000001, "cadastro_atualizacao": 0.0007000000000000001, "roaming_duvida": 0.00020000000000000004, "conta_segunda_via": 0.00030000000000000003, "internet_pacote_adicional": 0.00030000000000000003, "roaming_cobranca": 0.9415000000000001, "vas_cancelamento": 0.00010000000000000002, "roaming_pacote": 0.00010000000000000002, "conta_contestacao": 0.00010000000000000002, "internet_problema_conexao": 0.048900000000000006, "vas_contratacao": 0.00010000000000000002, "conta_explicacao": 0.00010000000000000002, "conta_vencimento": 0.00010000000000000002, "seguranca_fraude": 0.0068000000000000005, "sem_correspondencia": 0.00020000000000000004}, "confidence": 0.9059, "input_tokens": 310, "latency_ms": 188.98192900002186} +{"id": "g0249-roaming_cobranca-emocional-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99997000009e-07, "conta_contestacao": 9.99997000009e-07, "roaming_cobranca": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 160, "latency_ms": 116.81567099998347} +{"id": "g0249-roaming_cobranca-emocional-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9420000000000001, "roaming_pacote": 0.0024000000000000002, "roaming_cobranca": 0.05360000000000001, "sem_correspondencia": 0.0020000000000000005}, "confidence": 0.8268, "input_tokens": 153, "latency_ms": 113.83962799999381} +{"id": "g0249-roaming_cobranca-emocional-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "suporte_configuracao": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 242, "latency_ms": 164.4530010000267} +{"id": "g0249-roaming_cobranca-emocional-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.0034003400340034003, "conta_contestacao": 0.06880688068806881, "roaming_cobranca": 0.9255925592559255, "sem_correspondencia": 0.0022002200220022005}, "confidence": 0.7914, "input_tokens": 152, "latency_ms": 124.97734900000523} +{"id": "g0249-roaming_cobranca-emocional-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 9.999890001209992e-07, "recarga_saldo": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "roaming_cobranca": 0.9999890001209991, "roaming_pacote": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 197.5387759999876} +{"id": "g0249-roaming_cobranca-emocional-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"cancelamento_linha": 9.99989000120999e-07, "cadastro_atualizacao": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "vas_cancelamento": 9.99989000120999e-07, "conta_vencimento": 9.99989000120999e-07, "roaming_duvida": 9.99989000120999e-07, "internet_pacote_adicional": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "roaming_cobranca": 0.9999890001209989, "suporte_sem_sinal": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 315, "latency_ms": 192.39867800001775} +{"id": "g0249-roaming_cobranca-emocional-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.007900000000000003, "conta_contestacao": 0.0045000000000000005, "roaming_cobranca": 0.9851000000000001, "sem_correspondencia": 0.0025000000000000005}, "confidence": 0.9332, "input_tokens": 149, "latency_ms": 111.95592500001794} +{"id": "g0249-roaming_cobranca-emocional-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99997000009e-07, "conta_contestacao": 9.99997000009e-07, "roaming_cobranca": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 151, "latency_ms": 114.6771269999931} +{"id": "g0249-roaming_cobranca-emocional-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.12921292129212922, "roaming_pacote": 0.025002500250025005, "roaming_cobranca": 0.8265826582658266, "sem_correspondencia": 0.0192019201920192}, "confidence": 0.5742, "input_tokens": 154, "latency_ms": 115.7776229999854} +{"id": "g0250-roaming_cobranca-longo_contexto-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"marketplace_compra": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "roaming_cobranca": 0.9999890001209991, "desconto_retencao": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 322, "latency_ms": 190.2650010000002} +{"id": "g0250-roaming_cobranca-longo_contexto-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 1.0000970094099127e-06, "roaming_cobranca": 0.9999969997089717, "roaming_pacote": 1.0000970094099127e-06, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9994, "input_tokens": 174, "latency_ms": 122.6089979999756} +{"id": "g0250-roaming_cobranca-longo_contexto-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.0737, "plano_troca": 0.0001, "reclamacao_atendimento": 0.0001, "recarga_nao_creditada": 0.043, "conta_contestacao": 0.0003, "roaming_pacote": 0.0178, "roaming_cobranca": 0.8641, "sem_correspondencia": 0.0009}, "confidence": 0.742, "input_tokens": 263, "latency_ms": 174.16343700000425} +{"id": "g0250-roaming_cobranca-longo_contexto-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_pagamento_confirmacao": 9.99995000025e-07, "conta_contestacao": 9.99995000025e-07, "roaming_duvida": 0.02079989600052, "portabilidade": 9.99995000025e-05, "cadastro_atualizacao": 9.99995000025e-07, "roaming_pacote": 9.99995000025e-07, "roaming_cobranca": 0.9790951045244776, "sem_correspondencia": 9.99995000025e-07}, "confidence": 0.9506, "input_tokens": 253, "latency_ms": 162.42961500000774} +{"id": "g0250-roaming_cobranca-longo_contexto-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 237, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_explicacao": 1.0000910082817536e-06, "roaming_duvida": 1.0000910082817536e-06, "seguranca_fraude": 1.0000910082817536e-06, "roaming_pacote": 1.0000910082817536e-06, "reclamacao_atendimento": 0.005500500545549645, "internet_consumo": 0.0005000455041408768, "conta_contestacao": 1.0000910082817536e-06, "seguranca_perda_roubo": 1.0000910082817536e-06, "conta_pagamento_confirmacao": 1.0000910082817536e-06, "desconto_retencao": 1.0000910082817536e-06, "roaming_cobranca": 0.9939904531312349, "sem_correspondencia": 1.0000910082817536e-06}, "confidence": 0.9839, "input_tokens": 325, "latency_ms": 207.15849999999136} +{"id": "g0250-roaming_cobranca-longo_contexto-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"suporte_chip_esim": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "fidelidade_resgate": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 266, "latency_ms": 169.15646300003573} +{"id": "g0250-roaming_cobranca-longo_contexto-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 214, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "internet_problema_conexao": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 250, "latency_ms": 169.64857499999653} +{"id": "g0250-roaming_cobranca-longo_contexto-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 9.999930000490002e-07, "roaming_cobranca": 0.9999930000490003, "conta_debito_automatico_digital": 9.999930000490002e-07, "plano_consulta": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 249, "latency_ms": 168.815885000015} +{"id": "g0250-roaming_cobranca-longo_contexto-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"suporte_configuracao": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 254, "latency_ms": 185.17684300002202} +{"id": "g0250-roaming_cobranca-longo_contexto-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"conta_contestacao": 0.0009999000099990003, "fidelidade_pontos": 0.02869713028697131, "roaming_duvida": 0.2661733826617339, "bonus_nao_recebido": 0.0016998300169983004, "suporte_configuracao": 0.002199780021997801, "internet_problema_conexao": 0.532146785321468, "recarga_realizar": 0.0004999500049995001, "roaming_cobranca": 0.06049395060493952, "internet_pacote_adicional": 0.012498750124987504, "troca_numero": 0.010298970102989703, "recarga_nao_creditada": 0.07789221077892212, "cancelamento_linha": 0.0025997400259974005, "roaming_pacote": 0.0008999100089991003, "plano_nova_linha": 0.0004999500049995001, "desconto_retencao": 0.0004999500049995001, "sem_correspondencia": 0.0018998100189981007}, "confidence": 0.5181, "input_tokens": 319, "latency_ms": 208.4678030000191} +{"id": "g0250-roaming_cobranca-longo_contexto-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"internet_problema_conexao": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "internet_consumo": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "roaming_cobranca": 0.9999850002249971, "reclamacao_atendimento": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "recarga_realizar": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 333, "latency_ms": 216.83842800001685} +{"id": "g0250-roaming_cobranca-longo_contexto-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "roaming_pacote": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 162, "latency_ms": 119.10960199998044} +{"id": "g0252-cadastro_atualizacao-curto_neutro-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.00010001000100010001, "portabilidade": 0.00010001000100010001, "cadastro_atualizacao": 0.9996999699969997, "sem_correspondencia": 0.00010001000100010001}, "confidence": 0.9973, "input_tokens": 122, "latency_ms": 100.31148299998449} +{"id": "g0252-cadastro_atualizacao-curto_neutro-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 124, "latency_ms": 98.49028899998302} +{"id": "g0252-cadastro_atualizacao-curto_neutro-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"troca_numero": 0.0116011601160116, "reclamacao_atendimento": 0.004400440044004401, "beneficios_consulta": 0.004400440044004401, "cadastro_atualizacao": 0.010501050105010502, "conta_explicacao": 0.7007700770077008, "cancelamento_linha": 0.0072007200720072, "portabilidade": 0.2548254825482548, "sem_correspondencia": 0.0063006300630063005}, "confidence": 0.6091, "input_tokens": 197, "latency_ms": 135.05171500003144} +{"id": "g0252-cadastro_atualizacao-curto_neutro-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_pontos": 9.996990905737375e-05, "portabilidade": 9.996990905737375e-05, "plano_troca": 9.996990905737375e-05, "conta_segunda_via": 9.996990905737375e-05, "vas_contratacao": 9.996990905737375e-05, "suporte_chip_esim": 9.996990905737375e-05, "fidelidade_resgate": 9.996990905737375e-05, "cancelamento_linha": 0.00079975927245899, "reclamacao_atendimento": 9.996990905737375e-05, "roaming_cobranca": 9.996990905737375e-05, "seguranca_perda_roubo": 9.996990905737375e-05, "marketplace_compra": 9.996990905737375e-05, "cadastro_atualizacao": 0.9978996322107047, "recarga_saldo": 9.996990905737374e-07, "troca_numero": 9.996990905737375e-05, "sem_correspondencia": 9.996990905737375e-05}, "confidence": 0.9937, "input_tokens": 281, "latency_ms": 177.079305999996} +{"id": "g0252-cadastro_atualizacao-curto_neutro-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 26, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.33436687337467486, "vas_consulta": 0.0020004000800160028, "fidelidade_resgate": 0.05241048209641928, "bonus_nao_recebido": 0.0018003600720144027, "cadastro_atualizacao": 0.0009001800360072013, "troca_numero": 0.5796159231846368, "portabilidade": 0.02180436087217443, "sem_correspondencia": 0.007101420284056811}, "confidence": 0.5258, "input_tokens": 201, "latency_ms": 134.878896000032} +{"id": "g0252-cadastro_atualizacao-curto_neutro-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"portabilidade": 9.99997000009e-07, "cancelamento_linha": 9.99997000009e-07, "cadastro_atualizacao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 120, "latency_ms": 98.02484499999764} +{"id": "g0252-cadastro_atualizacao-curto_neutro-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_realizar": 9.997000899730082e-05, "plano_troca": 9.997000899730082e-05, "cadastro_atualizacao": 0.9982005398380487, "portabilidade": 0.00019994001799460164, "roaming_cobranca": 9.997000899730082e-05, "cancelamento_linha": 9.997000899730082e-05, "parceiros_ofertas": 9.997000899730082e-05, "conta_segunda_via": 9.997000899730082e-05, "desconto_retencao": 9.997000899730082e-05, "roaming_duvida": 9.997000899730082e-05, "seguranca_perda_roubo": 9.997000899730082e-05, "vas_cancelamento": 9.997000899730082e-05, "troca_numero": 9.997000899730082e-05, "marketplace_compra": 9.997000899730082e-05, "internet_consumo": 0.00019994001799460164, "sem_correspondencia": 0.00019994001799460164}, "confidence": 0.9947, "input_tokens": 280, "latency_ms": 176.57283500000176} +{"id": "g0252-cadastro_atualizacao-curto_neutro-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "cadastro_atualizacao": 0.9999850002249971, "fidelidade_pontos": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 281, "latency_ms": 176.8980720000286} +{"id": "g0252-cadastro_atualizacao-curto_neutro-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.1248, "cancelamento_linha": 0.1313, "cadastro_atualizacao": 0.1291, "sem_correspondencia": 0.6148}, "confidence": 0.214, "input_tokens": 121, "latency_ms": 98.41958300000897} +{"id": "g0252-cadastro_atualizacao-curto_neutro-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0264, "portabilidade": 0.1746, "cadastro_atualizacao": 0.7661, "sem_correspondencia": 0.0329}, "confidence": 0.4827, "input_tokens": 124, "latency_ms": 99.40867199998138} +{"id": "g0252-cadastro_atualizacao-curto_neutro-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 9.999930000490002e-07, "cadastro_atualizacao": 0.9999930000490003, "portabilidade": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "roaming_duvida": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "negociacao_divida": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 196, "latency_ms": 134.49538999998367} +{"id": "g0252-cadastro_atualizacao-curto_neutro-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.0008000000000000001, "portabilidade": 0.017800000000000003, "cadastro_atualizacao": 0.012300000000000002, "marketplace_compra": 0.0020000000000000005, "internet_problema_conexao": 0.0016000000000000003, "vas_cancelamento": 0.0004000000000000001, "troca_numero": 0.9117000000000001, "conta_pagamento_confirmacao": 0.00020000000000000004, "recarga_nao_creditada": 0.00020000000000000004, "internet_pacote_adicional": 0.0019000000000000002, "parceiros_ofertas": 0.00030000000000000003, "sem_correspondencia": 0.050800000000000005}, "confidence": 0.8346, "input_tokens": 275, "latency_ms": 175.71272399999316} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"marketplace_compra": 1.0000900081007289e-06, "conta_segunda_via": 1.0000900081007289e-06, "internet_pacote_adicional": 1.0000900081007289e-06, "suporte_chip_esim": 0.0001000090008100729, "portabilidade": 1.0000900081007289e-06, "cadastro_atualizacao": 0.9998899900991087, "troca_numero": 1.0000900081007289e-06, "cancelamento_linha": 1.0000900081007289e-06, "conta_contestacao": 1.0000900081007289e-06, "suporte_configuracao": 1.0000900081007289e-06, "bonus_nao_recebido": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9992, "input_tokens": 291, "latency_ms": 182.79205999999704} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_debito_automatico_digital": 0.00010001000100010003, "cadastro_atualizacao": 0.9989998999899992, "troca_numero": 0.00010001000100010003, "portabilidade": 0.00010001000100010003, "internet_consumo": 0.0004000400040004001, "cancelamento_linha": 0.00010001000100010003, "vas_cancelamento": 0.00010001000100010003, "sem_correspondencia": 0.00010001000100010003}, "confidence": 0.9951, "input_tokens": 221, "latency_ms": 145.1873370000385} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_explicacao": 0.033996600339966, "portabilidade": 0.005499450054994499, "plano_troca": 0.0016998300169982997, "troca_numero": 0.0016998300169982997, "cadastro_atualizacao": 0.9495050494950503, "suporte_chip_esim": 0.0016998300169982997, "cancelamento_linha": 0.0016998300169982997, "sem_correspondencia": 0.0041995800419958}, "confidence": 0.8758, "input_tokens": 224, "latency_ms": 146.18299599999318} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 9.99986000195998e-07, "portabilidade": 9.99986000195998e-07, "troca_numero": 0.001999972000391996, "desconto_retencao": 9.99986000195998e-07, "atendimento_humano": 9.99986000195998e-07, "internet_consumo": 9.99986000195998e-07, "cadastro_atualizacao": 0.997986028195606, "conta_contestacao": 9.99986000195998e-07, "cancelamento_linha": 9.99986000195998e-07, "fidelidade_pontos": 9.99986000195998e-07, "seguranca_fraude": 9.99986000195998e-07, "reclamacao_atendimento": 9.99986000195998e-07, "roaming_cobranca": 9.99986000195998e-07, "beneficios_consulta": 9.99986000195998e-07, "fidelidade_resgate": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9949, "input_tokens": 297, "latency_ms": 180.5442269999844} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.6852999999999999, "plano_nova_linha": 0.0011999999999999997, "vas_cancelamento": 0.008199999999999999, "cancelamento_linha": 0.003399999999999999, "seguranca_perda_roubo": 0.007599999999999998, "vas_consulta": 0.0009999999999999998, "seguranca_fraude": 0.038799999999999994, "conta_pagamento_confirmacao": 0.0008999999999999998, "portabilidade": 0.23119999999999993, "marketplace_pedido": 0.004699999999999999, "troca_numero": 0.0009999999999999998, "recarga_saldo": 0.0007999999999999998, "conta_contestacao": 0.0009999999999999998, "fidelidade_pontos": 0.003899999999999999, "negociacao_divida": 0.0005999999999999998, "sem_correspondencia": 0.010399999999999998}, "confidence": 0.6539, "input_tokens": 303, "latency_ms": 185.3993349999996} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.00010002000400080017, "portabilidade": 0.0005001000200040008, "conta_explicacao": 0.00010002000400080017, "negociacao_divida": 0.00010002000400080017, "troca_numero": 0.002300460092018404, "conta_debito_automatico_digital": 0.00010002000400080017, "conta_pagamento_confirmacao": 0.00010002000400080017, "seguranca_perda_roubo": 0.00010002000400080017, "desconto_retencao": 0.00010002000400080017, "cadastro_atualizacao": 0.9962992598519704, "parceiros_ofertas": 0.00010002000400080017, "sem_correspondencia": 0.00010002000400080017}, "confidence": 0.9874, "input_tokens": 277, "latency_ms": 174.37438600001087} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.793231623634101, "vas_contratacao": 1.0002920852889043e-06, "cancelamento_linha": 1.0002920852889043e-06, "portabilidade": 0.05771685332116978, "conta_explicacao": 0.0004001168341155617, "atendimento_humano": 1.0002920852889043e-06, "recarga_realizar": 1.0002920852889043e-06, "suporte_configuracao": 0.00010002920852889043, "conta_contestacao": 0.14294173898778442, "seguranca_fraude": 0.005101489634973412, "beneficios_consulta": 1.0002920852889043e-06, "desconto_retencao": 1.0002920852889043e-06, "plano_nova_linha": 1.0002920852889043e-06, "parceiros_ofertas": 1.0002920852889043e-06, "bonus_nao_recebido": 0.00010002920852889043, "sem_correspondencia": 0.0004001168341155617}, "confidence": 0.7605, "input_tokens": 295, "latency_ms": 183.8410299999964} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "troca_numero": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 227, "latency_ms": 147.81445700003815} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"negociacao_religacao": 0.002, "cadastro_atualizacao": 0.2087, "cancelamento_linha": 0.0165, "fidelidade_pontos": 0.0021, "seguranca_fraude": 0.0203, "conta_pagamento_confirmacao": 0.002, "vas_consulta": 0.002, "portabilidade": 0.0065, "internet_consumo": 0.0146, "internet_pacote_adicional": 0.0058, "negociacao_divida": 0.0019, "recarga_realizar": 0.002, "parceiros_ofertas": 0.002, "conta_contestacao": 0.002, "troca_numero": 0.6912, "sem_correspondencia": 0.0204}, "confidence": 0.6276, "input_tokens": 293, "latency_ms": 179.3389019999836} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"troca_numero": 0.0079, "cancelamento_linha": 0.0006, "conta_segunda_via": 0.803, "portabilidade": 0.1585, "internet_problema_conexao": 0.0021, "suporte_sem_sinal": 0.0006, "seguranca_fraude": 0.0129, "sem_correspondencia": 0.0144}, "confidence": 0.6897, "input_tokens": 222, "latency_ms": 145.05194899999196} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "cadastro_atualizacao": 0.9999890001209993, "vas_cancelamento": 9.999890001209994e-07, "reclamacao_atendimento": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "suporte_configuracao": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "recarga_nao_creditada": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 177.9248290000055} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_saldo": 0.0004, "conta_contestacao": 0.001, "cancelamento_linha": 0.0013, "conta_pagamento_confirmacao": 0.0003, "conta_debito_automatico_digital": 0.0012, "internet_consumo": 0.0039, "reclamacao_atendimento": 0.0003, "cadastro_atualizacao": 0.9388, "troca_numero": 0.0442, "roaming_duvida": 0.0018, "portabilidade": 0.0042, "sem_correspondencia": 0.0026}, "confidence": 0.8792, "input_tokens": 284, "latency_ms": 176.2304470000231} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999930000490003, "vas_contratacao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 200, "latency_ms": 135.605795999993} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0005, "cancelamento_linha": 0.9612, "portabilidade": 0.0371, "sem_correspondencia": 0.0012}, "confidence": 0.8758, "input_tokens": 128, "latency_ms": 101.24173700000938} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cadastro_atualizacao": 0.9999850002249971, "roaming_duvida": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 180.4459319999978} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"atendimento_humano": 0.000999799040392881, "portabilidade": 0.0006998593282750168, "negociacao_religacao": 9.997990403928812e-05, "seguranca_perda_roubo": 9.997990403928812e-05, "suporte_configuracao": 0.0016996583686678978, "fidelidade_resgate": 9.997990403928812e-05, "vas_contratacao": 0.001999598080785762, "cancelamento_linha": 0.00019995980807857624, "plano_consulta": 9.997990403928812e-05, "vas_cancelamento": 0.0022995377929036264, "conta_contestacao": 9.997990403928812e-05, "conta_vencimento": 0.00029993971211786434, "troca_numero": 9.997990403928812e-05, "conta_pagamento_confirmacao": 9.99799040392881e-07, "cadastro_atualizacao": 0.9908008490293452, "sem_correspondencia": 0.00039991961615715247}, "confidence": 0.9751, "input_tokens": 288, "latency_ms": 176.43554599999334} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "cadastro_atualizacao": 0.9999890001209991, "seguranca_perda_roubo": 9.999890001209992e-07, "conta_segunda_via": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "suporte_configuracao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 270, "latency_ms": 169.05340499999966} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999930000490003, "recarga_realizar": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 201, "latency_ms": 135.76934600001778} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0006999300069993001, "recarga_saldo": 0.0010998900109989002, "portabilidade": 0.021097890210978902, "desconto_retencao": 9.999000099990002e-05, "suporte_configuracao": 9.999000099990002e-05, "troca_numero": 0.0211978802119788, "parceiros_ofertas": 9.999000099990002e-05, "cancelamento_linha": 0.8932106789321068, "conta_segunda_via": 0.022897710228977103, "marketplace_compra": 9.999000099990002e-05, "suporte_chip_esim": 9.999000099990002e-05, "negociacao_religacao": 0.0073992600739926015, "vas_contratacao": 0.004399560043995601, "conta_contestacao": 0.0012998700129987, "conta_explicacao": 0.0190980901909809, "sem_correspondencia": 0.007099290070992901}, "confidence": 0.803, "input_tokens": 284, "latency_ms": 187.64318099999855} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "vas_consulta": 9.99993000049e-07, "recarga_realizar": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "roaming_pacote": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 186, "latency_ms": 203.9185840000073} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "cancelamento_linha": 9.99993000049e-07, "seguranca_fraude": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 203, "latency_ms": 182.77793300001122} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"vas_consulta": 0.0037992401519696063, "parceiros_ofertas": 9.998000399920017e-05, "troca_numero": 0.08598280343931214, "suporte_sem_sinal": 9.998000399920017e-05, "cadastro_atualizacao": 0.5185962807438513, "reclamacao_atendimento": 0.0008998200359928015, "internet_consumo": 0.001799640071985603, "portabilidade": 0.00029994001199760045, "marketplace_compra": 0.38662267546490703, "roaming_pacote": 0.00029994001199760045, "cancelamento_linha": 0.0010997800439912018, "sem_correspondencia": 0.0003999200159968007}, "confidence": 0.608, "input_tokens": 272, "latency_ms": 171.72995199996421} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_cancelamento": 9.999930000489998e-07, "bonus_nao_recebido": 9.999930000489998e-07, "conta_explicacao": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "cancelamento_linha": 9.999930000489998e-07, "troca_numero": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 205, "latency_ms": 137.1700619999956} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"roaming_duvida": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "portabilidade": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 196, "latency_ms": 130.3803450000487} +{"id": "g0259-portabilidade-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 121, "latency_ms": 97.79905899995356} +{"id": "g0259-portabilidade-curto_neutro-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"marketplace_pedido": 0.0832, "portabilidade": 0.133, "vas_cancelamento": 0.0221, "fidelidade_resgate": 0.0227, "marketplace_compra": 0.0637, "negociacao_religacao": 0.0791, "roaming_cobranca": 0.0253, "cadastro_atualizacao": 0.0223, "troca_numero": 0.1856, "internet_problema_conexao": 0.1913, "cancelamento_linha": 0.0365, "sem_correspondencia": 0.1352}, "confidence": 0.1068, "input_tokens": 284, "latency_ms": 178.73989500003518} +{"id": "g0259-portabilidade-curto_neutro-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.3995000000000001, "portabilidade": 0.5121000000000001, "cancelamento_linha": 0.013700000000000002, "negociacao_religacao": 0.013400000000000002, "recarga_saldo": 0.013300000000000001, "conta_debito_automatico_digital": 0.013300000000000001, "cadastro_atualizacao": 0.013300000000000001, "sem_correspondencia": 0.021400000000000002}, "confidence": 0.4804, "input_tokens": 205, "latency_ms": 143.08207400000583} +{"id": "g0259-portabilidade-curto_neutro-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"desconto_retencao": 9.99990000099999e-07, "internet_problema_conexao": 9.99990000099999e-07, "cancelamento_linha": 9.99990000099999e-07, "troca_numero": 0.9996900030999689, "vas_cancelamento": 9.99990000099999e-07, "atendimento_humano": 9.99990000099999e-07, "cadastro_atualizacao": 9.99990000099999e-07, "conta_vencimento": 9.99990000099999e-07, "seguranca_fraude": 9.99990000099999e-07, "portabilidade": 0.00029999700002999964, "recarga_realizar": 9.99990000099999e-07, "sem_correspondencia": 9.99990000099999e-07}, "confidence": 0.999, "input_tokens": 272, "latency_ms": 175.55032600000686} +{"id": "g0259-portabilidade-curto_neutro-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9227000000000001, "cancelamento_linha": 0.034600000000000006, "cadastro_atualizacao": 0.007400000000000001, "sem_correspondencia": 0.035300000000000005}, "confidence": 0.7511, "input_tokens": 126, "latency_ms": 106.50158099997498} +{"id": "g0259-portabilidade-curto_neutro-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"roaming_pacote": 0.00029997000299970003, "parceiros_ofertas": 0.00019998000199980003, "cadastro_atualizacao": 0.003999600039996, "conta_segunda_via": 0.0013998600139986002, "internet_problema_conexao": 0.0012998700129987, "desconto_retencao": 0.00019998000199980003, "seguranca_fraude": 0.0006999300069993001, "reclamacao_atendimento": 0.0012998700129987, "cancelamento_linha": 0.00019998000199980003, "portabilidade": 0.7925207479252074, "troca_numero": 0.19748025197480254, "sem_correspondencia": 0.00039996000399960006}, "confidence": 0.7714, "input_tokens": 282, "latency_ms": 208.0851470000198} +{"id": "g0259-portabilidade-curto_neutro-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999890001209996, "suporte_sem_sinal": 9.999890001209996e-07, "cadastro_atualizacao": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "seguranca_perda_roubo": 9.999890001209996e-07, "roaming_duvida": 9.999890001209996e-07, "atendimento_humano": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 271, "latency_ms": 210.19013999995195} +{"id": "g0259-portabilidade-curto_neutro-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 1.0000850072256139e-06, "conta_debito_automatico_digital": 1.0000850072256139e-06, "reclamacao_atendimento": 1.0000850072256139e-06, "troca_numero": 1.0000850072256139e-06, "cancelamento_linha": 1.0000850072256139e-06, "marketplace_compra": 1.0000850072256139e-06, "portabilidade": 0.9999849987248914, "atendimento_humano": 1.0000850072256139e-06, "fidelidade_pontos": 1.0000850072256139e-06, "vas_consulta": 1.0000850072256139e-06, "fidelidade_resgate": 1.0000850072256139e-06, "cadastro_atualizacao": 1.0000850072256139e-06, "suporte_sem_sinal": 1.0000850072256139e-06, "plano_consulta": 1.0000850072256139e-06, "suporte_chip_esim": 1.0000850072256139e-06, "sem_correspondencia": 1.0000850072256139e-06}, "confidence": 0.9995, "input_tokens": 281, "latency_ms": 178.0591240000149} +{"id": "g0259-portabilidade-curto_neutro-08-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.2634, "cadastro_atualizacao": 0.0208, "portabilidade": 0.6113, "sem_correspondencia": 0.1045}, "confidence": 0.301, "input_tokens": 126, "latency_ms": 102.7800040000102} +{"id": "g0259-portabilidade-curto_neutro-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"plano_consulta": 0.0031006201240248053, "plano_troca": 0.0032006401280256056, "portabilidade": 0.6560312062412483, "cadastro_atualizacao": 0.008001600320064013, "vas_cancelamento": 0.003000600120024005, "suporte_chip_esim": 0.003500700140028006, "seguranca_perda_roubo": 0.0033006601320264054, "cancelamento_linha": 0.0031006201240248053, "marketplace_compra": 0.0031006201240248053, "troca_numero": 0.2821564312862573, "marketplace_pedido": 0.0032006401280256056, "sem_correspondencia": 0.028305661132226448}, "confidence": 0.6295, "input_tokens": 271, "latency_ms": 172.56519599999365} +{"id": "g0259-portabilidade-curto_neutro-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9993000000000001, "cadastro_atualizacao": 0.00010000000000000002, "cancelamento_linha": 0.00010000000000000002, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.9955, "input_tokens": 125, "latency_ms": 102.03709400002481} +{"id": "g0259-portabilidade-curto_neutro-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9997949805231495, "recarga_realizar": 1.0000950090258573e-06, "desconto_retencao": 0.00010000950090258574, "vas_cancelamento": 1.0000950090258573e-06, "cadastro_atualizacao": 1.0000950090258573e-06, "portabilidade": 0.00010000950090258574, "cancelamento_linha": 1.0000950090258573e-06, "sem_correspondencia": 1.0000950090258573e-06}, "confidence": 0.9984, "input_tokens": 197, "latency_ms": 132.91550399998187} +{"id": "g0262-portabilidade-regionalismo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 1.0000860073966358e-06, "seguranca_fraude": 1.0000860073966358e-06, "cancelamento_linha": 1.0000860073966358e-06, "troca_numero": 0.9988859041877599, "conta_contestacao": 1.0000860073966358e-06, "recarga_nao_creditada": 1.0000860073966358e-06, "suporte_configuracao": 1.0000860073966358e-06, "negociacao_divida": 1.0000860073966358e-06, "suporte_sem_sinal": 1.0000860073966358e-06, "portabilidade": 0.0011000946081362994, "bonus_nao_recebido": 1.0000860073966358e-06, "roaming_pacote": 1.0000860073966358e-06, "vas_cancelamento": 1.0000860073966358e-06, "vas_contratacao": 1.0000860073966358e-06, "reclamacao_atendimento": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.9968, "input_tokens": 285, "latency_ms": 179.11575900001253} +{"id": "g0262-portabilidade-regionalismo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"roaming_cobranca": 0.013, "suporte_configuracao": 0.0069, "portabilidade": 0.1873, "troca_numero": 0.1154, "cadastro_atualizacao": 0.0065, "suporte_chip_esim": 0.0036, "cancelamento_linha": 0.6561, "sem_correspondencia": 0.0112}, "confidence": 0.503, "input_tokens": 230, "latency_ms": 151.76691299996037} +{"id": "g0262-portabilidade-regionalismo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"recarga_saldo": 0.0045009001800360065, "internet_pacote_adicional": 0.0026005201040208035, "internet_problema_conexao": 0.002900580116023204, "recarga_nao_creditada": 0.004100820164032806, "roaming_pacote": 0.0026005201040208035, "vas_consulta": 0.0026005201040208035, "troca_numero": 0.6798359671934385, "fidelidade_resgate": 0.0026005201040208035, "parceiros_ofertas": 0.009401880376075214, "conta_contestacao": 0.0027005401080216042, "cadastro_atualizacao": 0.01990398079615923, "conta_explicacao": 0.002800560112022404, "plano_nova_linha": 0.002800560112022404, "cancelamento_linha": 0.002800560112022404, "portabilidade": 0.25225045009001795, "sem_correspondencia": 0.005601120224044808}, "confidence": 0.6565, "input_tokens": 300, "latency_ms": 184.45234899996876} +{"id": "g0262-portabilidade-regionalismo-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.86981301869813, "cadastro_atualizacao": 0.0378962103789621, "cancelamento_linha": 0.028797120287971194, "sem_correspondencia": 0.06349365063493649}, "confidence": 0.6233, "input_tokens": 134, "latency_ms": 104.80466399997113} +{"id": "g0262-portabilidade-regionalismo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.0004000768147484316, "cancelamento_linha": 1.000192036871079e-06, "recarga_realizar": 1.000192036871079e-06, "troca_numero": 0.9986917488157724, "conta_contestacao": 1.000192036871079e-06, "plano_nova_linha": 1.000192036871079e-06, "portabilidade": 0.0008001536294968632, "parceiros_ofertas": 1.000192036871079e-06, "fidelidade_pontos": 1.000192036871079e-06, "suporte_sem_sinal": 0.0001000192036871079, "vas_consulta": 1.000192036871079e-06, "sem_correspondencia": 1.000192036871079e-06}, "confidence": 0.9949, "input_tokens": 286, "latency_ms": 179.85915900004557} +{"id": "g0262-portabilidade-regionalismo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0073, "cadastro_atualizacao": 0.0152, "portabilidade": 0.9615, "sem_correspondencia": 0.016}, "confidence": 0.8532, "input_tokens": 140, "latency_ms": 106.3728180000112} +{"id": "g0262-portabilidade-regionalismo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.005199480051994799, "cancelamento_linha": 0.0043995600439956, "portabilidade": 0.9087091290870911, "sem_correspondencia": 0.08169183081691829}, "confidence": 0.753, "input_tokens": 130, "latency_ms": 103.50981900000988} +{"id": "g0262-portabilidade-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["plano_nova_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "seguranca_perda_roubo": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "roaming_cobranca": 9.999890001209992e-07, "troca_numero": 0.9999890001209991, "conta_explicacao": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "marketplace_pedido": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 0.9999, "input_tokens": 289, "latency_ms": 175.5713759999935} +{"id": "g0262-portabilidade-regionalismo-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 1.0000850072256137e-06, "troca_numero": 0.9999849987248912, "suporte_chip_esim": 1.0000850072256137e-06, "roaming_pacote": 1.0000850072256137e-06, "conta_vencimento": 1.0000850072256137e-06, "suporte_sem_sinal": 1.0000850072256137e-06, "cancelamento_linha": 1.0000850072256137e-06, "bonus_nao_recebido": 1.0000850072256137e-06, "internet_consumo": 1.0000850072256137e-06, "reclamacao_atendimento": 1.0000850072256137e-06, "cadastro_atualizacao": 1.0000850072256137e-06, "vas_consulta": 1.0000850072256137e-06, "plano_consulta": 1.0000850072256137e-06, "recarga_realizar": 1.0000850072256137e-06, "portabilidade": 1.0000850072256137e-06, "sem_correspondencia": 1.0000850072256137e-06}, "confidence": 0.9998, "input_tokens": 287, "latency_ms": 185.18439600001102} +{"id": "g0262-portabilidade-regionalismo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"reclamacao_atendimento": 0.00010001000100010001, "internet_consumo": 0.00010001000100010001, "cadastro_atualizacao": 0.0012001200120012, "conta_pagamento_confirmacao": 0.00010001000100010001, "troca_numero": 0.0991099109910991, "portabilidade": 0.8978897889788979, "desconto_retencao": 0.00010001000100010001, "conta_debito_automatico_digital": 0.00010001000100010001, "cancelamento_linha": 0.00040004000400040005, "parceiros_ofertas": 0.00010001000100010001, "plano_nova_linha": 0.00010001000100010001, "sem_correspondencia": 0.0007000700070007}, "confidence": 0.8597, "input_tokens": 308, "latency_ms": 186.95376099998384} +{"id": "g0262-portabilidade-regionalismo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0019, "portabilidade": 0.9784, "cadastro_atualizacao": 0.0165, "sem_correspondencia": 0.0032}, "confidence": 0.914, "input_tokens": 131, "latency_ms": 103.96626300001799} +{"id": "g0265-portabilidade-indireto_multiplo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 164, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99997000009e-07, "cadastro_atualizacao": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 150, "latency_ms": 111.88894899999013} +{"id": "g0265-portabilidade-indireto_multiplo-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.99986000195997e-07, "troca_numero": 0.9996860043959384, "recarga_saldo": 9.99986000195997e-07, "conta_vencimento": 9.99986000195997e-07, "plano_consulta": 9.99986000195997e-07, "cadastro_atualizacao": 9.99986000195997e-07, "parceiros_ofertas": 9.99986000195997e-07, "fidelidade_resgate": 9.99986000195997e-07, "cancelamento_linha": 9.99986000195997e-07, "seguranca_perda_roubo": 9.99986000195997e-07, "beneficios_consulta": 9.99986000195997e-07, "reclamacao_atendimento": 9.99986000195997e-07, "conta_contestacao": 9.99986000195997e-07, "suporte_sem_sinal": 0.0002999958000587991, "bonus_nao_recebido": 9.99986000195997e-07, "sem_correspondencia": 9.99986000195997e-07}, "confidence": 0.999, "input_tokens": 287, "latency_ms": 180.89440299996795} +{"id": "g0265-portabilidade-indireto_multiplo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 1.0000870075696584e-06, "plano_consulta": 1.0000870075696584e-06, "bonus_nao_recebido": 1.0000870075696584e-06, "suporte_sem_sinal": 1.0000870075696584e-06, "recarga_saldo": 1.0000870075696584e-06, "cadastro_atualizacao": 1.0000870075696584e-06, "troca_numero": 0.004000348030278634, "portabilidade": 0.0003000261022708975, "beneficios_consulta": 1.0000870075696584e-06, "cancelamento_linha": 1.0000870075696584e-06, "marketplace_pedido": 1.0000870075696584e-06, "vas_contratacao": 1.0000870075696584e-06, "conta_debito_automatico_digital": 0.9956866247363519, "internet_consumo": 1.0000870075696584e-06, "fidelidade_pontos": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9894, "input_tokens": 306, "latency_ms": 185.5398210000203} +{"id": "g0265-portabilidade-indireto_multiplo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.082, "portabilidade": 0.7033, "cadastro_atualizacao": 0.0232, "sem_correspondencia": 0.1915}, "confidence": 0.3822, "input_tokens": 133, "latency_ms": 103.91733099999101} +{"id": "g0265-portabilidade-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_perda_roubo": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "troca_numero": 0.9999850002249976, "conta_vencimento": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "cadastro_atualizacao": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "seguranca_fraude": 9.999850002249975e-07, "plano_consulta": 9.999850002249975e-07, "recarga_saldo": 9.999850002249975e-07, "conta_pagamento_confirmacao": 9.999850002249975e-07, "reclamacao_atendimento": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 302, "latency_ms": 185.62467300000662} +{"id": "g0265-portabilidade-indireto_multiplo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.8306, "cadastro_atualizacao": 0.0444, "cancelamento_linha": 0.0538, "sem_correspondencia": 0.0712}, "confidence": 0.5398, "input_tokens": 141, "latency_ms": 107.6111759999776} +{"id": "g0265-portabilidade-indireto_multiplo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9999970000090003, "cancelamento_linha": 9.999970000090002e-07, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 139, "latency_ms": 108.85921300001655} +{"id": "g0265-portabilidade-indireto_multiplo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_cobranca": 0.005100510051005101, "cancelamento_linha": 0.014901490149014903, "portabilidade": 0.34783478347834784, "recarga_realizar": 0.0005000500050005002, "internet_consumo": 0.0006000600060006001, "cadastro_atualizacao": 0.0005000500050005002, "troca_numero": 0.6271627162716272, "sem_correspondencia": 0.0034003400340034003}, "confidence": 0.6241, "input_tokens": 203, "latency_ms": 135.84507799998846} +{"id": "g0265-portabilidade-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"reclamacao_atendimento": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "troca_numero": 0.999993000049, "cancelamento_linha": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 142.83996400001797} +{"id": "g0265-portabilidade-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"atendimento_humano": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "cancelamento_linha": 9.999890001209992e-07, "troca_numero": 0.9999890001209991, "vas_contratacao": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "conta_pagamento_confirmacao": 9.999890001209992e-07, "seguranca_perda_roubo": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 271, "latency_ms": 174.1111179999848} +{"id": "g0265-portabilidade-indireto_multiplo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.00010001000100010001, "portabilidade": 0.9988998899889989, "cancelamento_linha": 0.00010001000100010001, "sem_correspondencia": 0.0009000900090009}, "confidence": 0.993, "input_tokens": 141, "latency_ms": 110.34490099996219} +{"id": "g0265-portabilidade-indireto_multiplo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_duvida": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "troca_numero": 0.999993000049, "cadastro_atualizacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 214, "latency_ms": 142.6978350000354} +{"id": "g0269-cancelamento_linha-regionalismo-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "cancelamento_linha": 0.999993000049, "portabilidade": 9.99993000049e-07, "reclamacao_atendimento": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 210, "latency_ms": 137.37181399994824} +{"id": "g0269-cancelamento_linha-regionalismo-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 1.000086007396636e-06, "conta_debito_automatico_digital": 1.000086007396636e-06, "vas_consulta": 1.000086007396636e-06, "suporte_sem_sinal": 1.000086007396636e-06, "negociacao_divida": 1.000086007396636e-06, "roaming_pacote": 1.000086007396636e-06, "cancelamento_linha": 0.08230707840874314, "desconto_retencao": 1.000086007396636e-06, "troca_numero": 1.000086007396636e-06, "recarga_saldo": 1.000086007396636e-06, "vas_cancelamento": 0.9176789203871532, "recarga_realizar": 1.000086007396636e-06, "cadastro_atualizacao": 1.000086007396636e-06, "portabilidade": 1.000086007396636e-06, "roaming_cobranca": 1.000086007396636e-06, "sem_correspondencia": 1.000086007396636e-06}, "confidence": 0.8969, "input_tokens": 291, "latency_ms": 177.47431499998356} +{"id": "g0269-cancelamento_linha-regionalismo-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.028100000000000003, "cancelamento_linha": 0.8724000000000001, "portabilidade": 0.024600000000000004, "sem_correspondencia": 0.07490000000000001}, "confidence": 0.636, "input_tokens": 132, "latency_ms": 102.38239000000249} +{"id": "g0269-cancelamento_linha-regionalismo-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 9.999890001209987e-07, "negociacao_religacao": 9.999890001209987e-07, "portabilidade": 9.999890001209987e-07, "troca_numero": 9.999890001209987e-07, "internet_problema_conexao": 9.999890001209987e-07, "vas_contratacao": 9.999890001209987e-07, "plano_consulta": 9.999890001209987e-07, "desconto_retencao": 9.999890001209987e-07, "cadastro_atualizacao": 9.999890001209987e-07, "fidelidade_pontos": 9.999890001209987e-07, "cancelamento_linha": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 178.00946099998782} +{"id": "g0269-cancelamento_linha-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cadastro_atualizacao": 0.0001, "marketplace_pedido": 0.0006, "negociacao_divida": 0.0001, "desconto_retencao": 0.0001, "vas_cancelamento": 0.9976, "portabilidade": 0.0007, "troca_numero": 0.0001, "sem_correspondencia": 0.0007}, "confidence": 0.9902, "input_tokens": 213, "latency_ms": 141.34957800001757} +{"id": "g0269-cancelamento_linha-regionalismo-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.999930000489998e-07, "vas_cancelamento": 9.999930000489998e-07, "plano_consulta": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 0.9999, "input_tokens": 202, "latency_ms": 133.75727099997903} +{"id": "g0269-cancelamento_linha-regionalismo-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 9.999900000999995e-07, "vas_consulta": 9.999900000999995e-07, "cancelamento_linha": 0.9998900010999896, "cadastro_atualizacao": 9.999900000999995e-07, "vas_cancelamento": 9.999900000999997e-05, "roaming_cobranca": 9.999900000999995e-07, "portabilidade": 9.999900000999995e-07, "recarga_realizar": 9.999900000999995e-07, "desconto_retencao": 9.999900000999995e-07, "troca_numero": 9.999900000999995e-07, "suporte_sem_sinal": 9.999900000999995e-07, "sem_correspondencia": 9.999900000999995e-07}, "confidence": 0.9994, "input_tokens": 278, "latency_ms": 177.0746970000232} +{"id": "g0269-cancelamento_linha-regionalismo-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99997000009e-07, "vas_cancelamento": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 130, "latency_ms": 101.76261499998418} +{"id": "g0269-cancelamento_linha-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"suporte_chip_esim": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "recarga_realizar": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "vas_cancelamento": 0.9999850002249971, "seguranca_fraude": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "marketplace_compra": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 182.681290000005} +{"id": "g0269-cancelamento_linha-regionalismo-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 9.99997000009e-07, "portabilidade": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 132, "latency_ms": 101.90772999999353} +{"id": "g0269-cancelamento_linha-regionalismo-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.940994099409941, "portabilidade": 0.00030003000300030005, "vas_cancelamento": 0.058305830583058306, "sem_correspondencia": 0.0004000400040004001}, "confidence": 0.835, "input_tokens": 134, "latency_ms": 105.07687900002338} +{"id": "g0269-cancelamento_linha-regionalismo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "suporte_configuracao": 9.999930000489998e-07, "vas_cancelamento": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 205, "latency_ms": 136.00142500001766} +{"id": "g0270-cancelamento_linha-emocional-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 9.999890001209994e-07, "internet_pacote_adicional": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "cancelamento_linha": 0.9999890001209993, "vas_consulta": 9.999890001209994e-07, "parceiros_ofertas": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 177.6465820000226} +{"id": "g0270-cancelamento_linha-emocional-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"recarga_saldo": 9.999860001959975e-07, "atendimento_humano": 9.999860001959975e-07, "troca_numero": 9.999860001959975e-07, "recarga_realizar": 9.999860001959975e-07, "portabilidade": 9.999860001959975e-07, "cancelamento_linha": 0.014599795602861563, "cadastro_atualizacao": 9.999860001959975e-07, "vas_consulta": 9.999860001959975e-07, "reclamacao_atendimento": 9.999860001959975e-07, "desconto_retencao": 9.999860001959975e-07, "roaming_duvida": 9.999860001959975e-07, "plano_consulta": 9.999860001959975e-07, "vas_cancelamento": 0.985386204593136, "suporte_sem_sinal": 9.999860001959975e-07, "fidelidade_pontos": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9724, "input_tokens": 286, "latency_ms": 180.63900699996793} +{"id": "g0270-cancelamento_linha-emocional-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.38393839383938394, "portabilidade": 0.00020002000200020003, "vas_cancelamento": 0.6146614661466147, "sem_correspondencia": 0.0012001200120012}, "confidence": 0.5116, "input_tokens": 131, "latency_ms": 104.51273000001038} +{"id": "g0270-cancelamento_linha-emocional-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "vas_cancelamento": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 127, "latency_ms": 103.16702699998359} +{"id": "g0270-cancelamento_linha-emocional-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9557942652344086, "portabilidade": 9.999940000359997e-07, "cadastro_atualizacao": 9.999940000359997e-07, "troca_numero": 9.999940000359997e-07, "conta_segunda_via": 9.999940000359997e-07, "desconto_retencao": 9.999940000359997e-07, "cancelamento_linha": 0.044199734801591194, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9129, "input_tokens": 201, "latency_ms": 134.75153499996395} +{"id": "g0270-cancelamento_linha-emocional-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.11771177117711772, "cancelamento_linha": 0.8817881788178819, "portabilidade": 0.00010001000100010001, "sem_correspondencia": 0.00040004000400040005}, "confidence": 0.7352, "input_tokens": 128, "latency_ms": 100.66544400001476} +{"id": "g0270-cancelamento_linha-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"marketplace_compra": 9.99986000195998e-07, "negociacao_divida": 9.99986000195998e-07, "troca_numero": 0.0001999972000391996, "recarga_saldo": 9.99986000195998e-07, "fidelidade_resgate": 9.99986000195998e-07, "vas_cancelamento": 0.9997860029959588, "cadastro_atualizacao": 9.99986000195998e-07, "desconto_retencao": 9.99986000195998e-07, "portabilidade": 9.99986000195998e-07, "fidelidade_pontos": 9.99986000195998e-07, "conta_explicacao": 9.99986000195998e-07, "suporte_sem_sinal": 9.99986000195998e-07, "roaming_duvida": 9.99986000195998e-07, "suporte_configuracao": 9.99986000195998e-07, "conta_pagamento_confirmacao": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9992, "input_tokens": 287, "latency_ms": 181.94798100000753} +{"id": "g0270-cancelamento_linha-emocional-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "vas_cancelamento": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "cancelamento_linha": 0.9999890001209991, "conta_pagamento_confirmacao": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 181.40975900001877} +{"id": "g0270-cancelamento_linha-emocional-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "vas_cancelamento": 9.99989000120999e-07, "cadastro_atualizacao": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "portabilidade": 9.99989000120999e-07, "desconto_retencao": 9.99989000120999e-07, "cancelamento_linha": 0.9999890001209989, "troca_numero": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 281, "latency_ms": 174.91503200000125} +{"id": "g0270-cancelamento_linha-emocional-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "cancelamento_linha": 0.9999890001209993, "conta_pagamento_confirmacao": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "seguranca_perda_roubo": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 269, "latency_ms": 174.77669900000592} +{"id": "g0270-cancelamento_linha-emocional-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 1.0000940088368305e-06, "cancelamento_linha": 0.9893930029422764, "portabilidade": 1.0000940088368305e-06, "cadastro_atualizacao": 1.0000940088368305e-06, "conta_vencimento": 1.0000940088368305e-06, "vas_cancelamento": 0.010600996493670403, "troca_numero": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.9712, "input_tokens": 195, "latency_ms": 133.380896999995} +{"id": "g0270-cancelamento_linha-emocional-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.004999500049995001, "vas_cancelamento": 0.010798920107989201, "cancelamento_linha": 0.9687031296870313, "sem_correspondencia": 0.015498450154984501}, "confidence": 0.877, "input_tokens": 126, "latency_ms": 102.49232899997196} +{"id": "g0271-cancelamento_linha-longo_contexto-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 222, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99997000009e-07, "vas_cancelamento": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 168, "latency_ms": 120.50440699999854} +{"id": "g0271-cancelamento_linha-longo_contexto-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_consulta": 0.00010003000900270082, "fidelidade_resgate": 0.00010003000900270082, "internet_pacote_adicional": 0.0028008402520756227, "portabilidade": 0.00010003000900270082, "negociacao_religacao": 0.00010003000900270082, "desconto_retencao": 0.00010003000900270082, "beneficios_consulta": 0.00010003000900270082, "roaming_duvida": 0.00010003000900270082, "vas_cancelamento": 0.0246073822146644, "roaming_pacote": 0.00010003000900270082, "suporte_chip_esim": 0.00010003000900270082, "cancelamento_linha": 0.9712913874162249, "recarga_nao_creditada": 0.00010003000900270082, "troca_numero": 0.00010003000900270082, "cadastro_atualizacao": 0.00010003000900270082, "sem_correspondencia": 0.00010003000900270082}, "confidence": 0.9456, "input_tokens": 316, "latency_ms": 191.1673640000231} +{"id": "g0271-cancelamento_linha-longo_contexto-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 212, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "cadastro_atualizacao": 9.999850002249973e-07, "plano_troca": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "cancelamento_linha": 0.9999850002249974, "portabilidade": 9.999850002249973e-07, "roaming_duvida": 9.999850002249973e-07, "conta_debito_automatico_digital": 9.999850002249973e-07, "marketplace_compra": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 321, "latency_ms": 203.73383500003683} +{"id": "g0271-cancelamento_linha-longo_contexto-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "cancelamento_linha": 0.999993000049, "troca_numero": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 240, "latency_ms": 153.48816800002396} +{"id": "g0271-cancelamento_linha-longo_contexto-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.2822717728227177, "cancelamento_linha": 0.7135286471352865, "portabilidade": 0.0014998500149985001, "sem_correspondencia": 0.0026997300269973002}, "confidence": 0.5506, "input_tokens": 160, "latency_ms": 118.1046759999731} +{"id": "g0271-cancelamento_linha-longo_contexto-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "vas_cancelamento": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 149.54613199995492} +{"id": "g0271-cancelamento_linha-longo_contexto-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 201, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9999930000490003, "cadastro_atualizacao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 235, "latency_ms": 158.95533600001954} +{"id": "g0271-cancelamento_linha-longo_contexto-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 202, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "cancelamento_linha": 0.9999850002249974, "marketplace_compra": 9.999850002249973e-07, "vas_consulta": 9.999850002249973e-07, "roaming_cobranca": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 316, "latency_ms": 199.70122800003764} +{"id": "g0271-cancelamento_linha-longo_contexto-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 203, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "plano_nova_linha": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "vas_cancelamento": 0.9999930000489998, "cadastro_atualizacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 233, "latency_ms": 162.72940299995753} +{"id": "g0271-cancelamento_linha-longo_contexto-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["reclamacao_atendimento", "seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 191, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_debito_automatico_digital": 1.0001870349755403e-06, "conta_segunda_via": 1.0001870349755403e-06, "cadastro_atualizacao": 1.0001870349755403e-06, "negociacao_divida": 1.0001870349755403e-06, "marketplace_pedido": 1.0001870349755403e-06, "vas_cancelamento": 0.0014002618489657565, "recarga_realizar": 1.0001870349755403e-06, "troca_numero": 1.0001870349755403e-06, "portabilidade": 1.0001870349755403e-06, "cancelamento_linha": 0.9980866422020918, "beneficios_consulta": 1.0001870349755403e-06, "desconto_retencao": 1.0001870349755403e-06, "bonus_nao_recebido": 1.0001870349755403e-06, "seguranca_perda_roubo": 1.0001870349755403e-06, "internet_problema_conexao": 0.0005000935174877701, "sem_correspondencia": 1.0001870349755403e-06}, "confidence": 0.9937, "input_tokens": 316, "latency_ms": 195.14819300002273} +{"id": "g0271-cancelamento_linha-longo_contexto-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 196, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 9.999850002249975e-07, "recarga_nao_creditada": 9.999850002249975e-07, "cancelamento_linha": 0.9999850002249976, "suporte_chip_esim": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "suporte_sem_sinal": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "cadastro_atualizacao": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "troca_numero": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "vas_cancelamento": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 315, "latency_ms": 189.8631110000224} +{"id": "g0271-cancelamento_linha-longo_contexto-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 214, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.999890001209994e-07, "cadastro_atualizacao": 9.999890001209994e-07, "atendimento_humano": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "cancelamento_linha": 0.9999890001209993, "vas_cancelamento": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "internet_consumo": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 325, "latency_ms": 197.03784600000063} +{"id": "g0274-troca_numero-informal_abreviado-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_contratacao": 9.999850002249975e-07, "internet_problema_conexao": 9.999850002249975e-07, "troca_numero": 0.9999850002249976, "desconto_retencao": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "recarga_nao_creditada": 9.999850002249975e-07, "seguranca_fraude": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "negociacao_divida": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "internet_consumo": 9.999850002249975e-07, "cadastro_atualizacao": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 179.2245039999898} +{"id": "g0274-troca_numero-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"plano_nova_linha": 0.29317068293170684, "plano_consulta": 0.00019998000199980003, "suporte_configuracao": 0.0059994000599940004, "cadastro_atualizacao": 0.0072992700729927005, "portabilidade": 0.6663333666633336, "conta_pagamento_confirmacao": 0.00019998000199980003, "cancelamento_linha": 0.025397460253974602, "sem_correspondencia": 0.0013998600139986002}, "confidence": 0.614, "input_tokens": 213, "latency_ms": 140.5104970000366} +{"id": "g0274-troca_numero-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.00029997000299970003, "seguranca_fraude": 0.0016998300169983002, "roaming_duvida": 0.0017998200179982, "suporte_chip_esim": 0.00029997000299970003, "beneficios_consulta": 0.00029997000299970003, "internet_problema_conexao": 0.006199380061993801, "plano_troca": 0.00039996000399960006, "portabilidade": 0.9864013598640137, "internet_consumo": 0.000999900009999, "cancelamento_linha": 0.00029997000299970003, "plano_nova_linha": 0.00029997000299970003, "sem_correspondencia": 0.000999900009999}, "confidence": 0.9615, "input_tokens": 276, "latency_ms": 174.41667599996435} +{"id": "g0274-troca_numero-informal_abreviado-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999850002249973e-07, "cadastro_atualizacao": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "troca_numero": 0.9999850002249974, "vas_contratacao": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "suporte_sem_sinal": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "marketplace_pedido": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "cancelamento_linha": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 177.0689470000093} +{"id": "g0274-troca_numero-informal_abreviado-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999930000490003, "cancelamento_linha": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "cadastro_atualizacao": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 206, "latency_ms": 138.1789160000153} +{"id": "g0274-troca_numero-informal_abreviado-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999890001209996, "plano_consulta": 9.999890001209996e-07, "seguranca_fraude": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "internet_consumo": 9.999890001209996e-07, "cadastro_atualizacao": 9.999890001209996e-07, "vas_cancelamento": 9.999890001209996e-07, "conta_segunda_via": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 265, "latency_ms": 165.73017399997525} +{"id": "g0274-troca_numero-informal_abreviado-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_contestacao": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "troca_numero": 0.999993000049, "seguranca_perda_roubo": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 212, "latency_ms": 137.40525800000114} +{"id": "g0274-troca_numero-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"suporte_sem_sinal": 0.00019998000199980009, "cadastro_atualizacao": 0.46085391460853925, "suporte_configuracao": 0.0022997700229977006, "vas_cancelamento": 0.012298770122987704, "portabilidade": 0.47495250474952516, "beneficios_consulta": 0.00019998000199980009, "cancelamento_linha": 0.0067993200679932015, "suporte_chip_esim": 0.0022997700229977006, "conta_explicacao": 0.019698030196980305, "vas_consulta": 0.0002999700029997001, "internet_pacote_adicional": 0.0022997700229977006, "sem_correspondencia": 0.017798220177982205}, "confidence": 0.5998, "input_tokens": 272, "latency_ms": 168.73524199996837} +{"id": "g0274-troca_numero-informal_abreviado-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 122, "latency_ms": 97.3477530000082} +{"id": "g0274-troca_numero-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"seguranca_fraude": 1.0000850072256139e-06, "vas_consulta": 1.0000850072256139e-06, "marketplace_pedido": 1.0000850072256139e-06, "cadastro_atualizacao": 1.0000850072256139e-06, "internet_problema_conexao": 1.0000850072256139e-06, "roaming_duvida": 1.0000850072256139e-06, "internet_pacote_adicional": 1.0000850072256139e-06, "parceiros_ofertas": 1.0000850072256139e-06, "portabilidade": 0.9999849987248914, "negociacao_divida": 1.0000850072256139e-06, "plano_nova_linha": 1.0000850072256139e-06, "cancelamento_linha": 1.0000850072256139e-06, "conta_explicacao": 1.0000850072256139e-06, "desconto_retencao": 1.0000850072256139e-06, "conta_vencimento": 1.0000850072256139e-06, "sem_correspondencia": 1.0000850072256139e-06}, "confidence": 0.9997, "input_tokens": 284, "latency_ms": 177.8274150000243} +{"id": "g0274-troca_numero-informal_abreviado-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9956990043009956, "portabilidade": 0.004099995900004099, "cadastro_atualizacao": 9.999990000009998e-07, "sem_correspondencia": 0.00019999980000019998}, "confidence": 0.9793, "input_tokens": 126, "latency_ms": 101.35743700004696} +{"id": "g0274-troca_numero-informal_abreviado-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "troca_numero": 0.9999850002249971, "conta_pagamento_confirmacao": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 179.26865900000166} +{"id": "g0275-troca_numero-erros_digitacao-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999930000490002e-07, "troca_numero": 0.9999930000490003, "cancelamento_linha": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "parceiros_ofertas": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 204, "latency_ms": 134.0657050000118} +{"id": "g0275-troca_numero-erros_digitacao-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.99997000009e-07, "cadastro_atualizacao": 9.99997000009e-07, "troca_numero": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 126, "latency_ms": 101.89461500004882} +{"id": "g0275-troca_numero-erros_digitacao-02-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999890001209992e-07, "cancelamento_linha": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "recarga_realizar": 9.999890001209992e-07, "troca_numero": 0.9999890001209991, "beneficios_consulta": 9.999890001209992e-07, "conta_pagamento_confirmacao": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 268, "latency_ms": 165.54990299999872} +{"id": "g0275-troca_numero-erros_digitacao-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 121, "latency_ms": 99.51963100002104} +{"id": "g0275-troca_numero-erros_digitacao-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_explicacao": 9.999890001209994e-07, "parceiros_ofertas": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "troca_numero": 0.9999890001209993, "plano_consulta": 9.999890001209994e-07, "seguranca_perda_roubo": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "cadastro_atualizacao": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 288, "latency_ms": 175.8476609999775} +{"id": "g0275-troca_numero-erros_digitacao-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 122, "latency_ms": 99.19492500000615} +{"id": "g0275-troca_numero-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 1.0001900361068602e-06, "negociacao_religacao": 1.0001900361068602e-06, "conta_pagamento_confirmacao": 1.0001900361068602e-06, "conta_vencimento": 1.0001900361068602e-06, "portabilidade": 0.9985897320490892, "roaming_duvida": 0.000300057010832058, "marketplace_pedido": 0.00010001900361068603, "marketplace_compra": 0.00020003800722137206, "atendimento_humano": 1.0001900361068602e-06, "conta_debito_automatico_digital": 1.0001900361068602e-06, "parceiros_ofertas": 1.0001900361068602e-06, "cadastro_atualizacao": 1.0001900361068602e-06, "plano_nova_linha": 1.0001900361068602e-06, "cancelamento_linha": 1.0001900361068602e-06, "seguranca_fraude": 0.00010001900361068603, "sem_correspondencia": 0.0007001330252748021}, "confidence": 0.9947, "input_tokens": 286, "latency_ms": 178.23786400003883} +{"id": "g0275-troca_numero-erros_digitacao-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "troca_numero": 0.9999850002249971, "conta_contestacao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 282, "latency_ms": 176.89573900003097} +{"id": "g0275-troca_numero-erros_digitacao-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 123, "latency_ms": 101.7640470000174} +{"id": "g0275-troca_numero-erros_digitacao-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "atendimento_humano": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "troca_numero": 0.999993000049, "portabilidade": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 182, "latency_ms": 127.67439399999603} +{"id": "g0275-troca_numero-erros_digitacao-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"internet_problema_conexao": 9.999850002249967e-07, "negociacao_divida": 9.999850002249967e-07, "suporte_configuracao": 9.999850002249967e-07, "conta_vencimento": 9.999850002249967e-07, "seguranca_perda_roubo": 9.999850002249967e-07, "cancelamento_linha": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "suporte_sem_sinal": 9.999850002249967e-07, "vas_contratacao": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "portabilidade": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "troca_numero": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 184.04254199998604} +{"id": "g0275-troca_numero-erros_digitacao-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.99997000009e-07, "portabilidade": 9.99997000009e-07, "troca_numero": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 123, "latency_ms": 103.07415299996592} +{"id": "g0278-troca_numero-longo_contexto-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 195, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.0003000288027650654, "cadastro_atualizacao": 1.0000960092168847e-06, "roaming_cobranca": 1.0000960092168847e-06, "troca_numero": 0.9966956827855473, "cancelamento_linha": 1.0000960092168847e-06, "portabilidade": 0.002800268825807277, "desconto_retencao": 1.0000960092168847e-06, "sem_correspondencia": 0.00020001920184337696}, "confidence": 0.9881, "input_tokens": 235, "latency_ms": 157.7627350000057} +{"id": "g0278-troca_numero-longo_contexto-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 9.999930000489998e-07, "negociacao_religacao": 9.999930000489998e-07, "atendimento_humano": 9.999930000489998e-07, "troca_numero": 0.9999930000489998, "suporte_configuracao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 219, "latency_ms": 151.4938870000151} +{"id": "g0278-troca_numero-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 176, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"parceiros_ofertas": 0.0037, "portabilidade": 0.3157, "reclamacao_atendimento": 0.0836, "suporte_chip_esim": 0.0431, "cancelamento_linha": 0.5413, "cadastro_atualizacao": 0.0041, "negociacao_divida": 0.0037, "sem_correspondencia": 0.0048}, "confidence": 0.4573, "input_tokens": 244, "latency_ms": 163.31844100000126} +{"id": "g0278-troca_numero-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"atendimento_humano": 0.0006999300069993002, "negociacao_religacao": 0.0017998200179982005, "cadastro_atualizacao": 0.02589741025897411, "conta_contestacao": 0.0007999200079992003, "marketplace_pedido": 0.017898210178982105, "cancelamento_linha": 0.016498350164983508, "internet_problema_conexao": 0.0008999100089991003, "plano_troca": 0.6423357664233578, "portabilidade": 0.2902709729027098, "beneficios_consulta": 9.999000099990004e-05, "roaming_duvida": 9.999000099990004e-05, "conta_explicacao": 0.00019998000199980009, "bonus_nao_recebido": 0.00019998000199980009, "seguranca_perda_roubo": 0.00039996000399960017, "suporte_sem_sinal": 9.999000099990004e-05, "sem_correspondencia": 0.0017998200179982005}, "confidence": 0.6659, "input_tokens": 308, "latency_ms": 192.5255889999562} +{"id": "g0278-troca_numero-longo_contexto-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "portabilidade": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 144, "latency_ms": 108.82107999998425} +{"id": "g0278-troca_numero-longo_contexto-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 135, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.00019999980000019998, "cadastro_atualizacao": 9.999990000009998e-07, "troca_numero": 0.9996990003009996, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9979, "input_tokens": 142, "latency_ms": 107.62247699994987} +{"id": "g0278-troca_numero-longo_contexto-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 138, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"fidelidade_pontos": 1.0001930372561902e-06, "portabilidade": 0.002500482593140476, "cadastro_atualizacao": 1.0001930372561902e-06, "plano_consulta": 1.0001930372561902e-06, "desconto_retencao": 1.0001930372561902e-06, "suporte_configuracao": 0.0005000965186280952, "troca_numero": 0.9947919948550069, "marketplace_compra": 1.0001930372561902e-06, "cancelamento_linha": 0.00010001930372561904, "recarga_saldo": 1.0001930372561902e-06, "parceiros_ofertas": 1.0001930372561902e-06, "sem_correspondencia": 0.0021004053782379996}, "confidence": 0.9839, "input_tokens": 299, "latency_ms": 185.42907100004413} +{"id": "g0278-troca_numero-longo_contexto-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 132, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"parceiros_ofertas": 9.999970000089998e-07, "troca_numero": 0.9704970885087343, "portabilidade": 0.028999913000260995, "cancelamento_linha": 0.00019999940000179996, "cadastro_atualizacao": 9.999970000089998e-07, "vas_cancelamento": 9.999970000089998e-05, "marketplace_compra": 9.999970000089998e-07, "sem_correspondencia": 0.00019999940000179996}, "confidence": 0.9344, "input_tokens": 217, "latency_ms": 140.53338999997322} +{"id": "g0278-troca_numero-longo_contexto-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999890001209996, "cancelamento_linha": 9.999890001209996e-07, "cadastro_atualizacao": 9.999890001209996e-07, "internet_problema_conexao": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "parceiros_ofertas": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "seguranca_fraude": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 175.3541350000205} +{"id": "g0278-troca_numero-longo_contexto-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "troca_numero": 0.9999850002249971, "fidelidade_pontos": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 182.2936249999998} +{"id": "g0278-troca_numero-longo_contexto-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 147, "latency_ms": 111.80197400000225} +{"id": "g0278-troca_numero-longo_contexto-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 136, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.14110000000000003, "cadastro_atualizacao": 0.0005000000000000001, "troca_numero": 0.8551000000000001, "sem_correspondencia": 0.0033000000000000004}, "confidence": 0.6878, "input_tokens": 142, "latency_ms": 107.54614300003595} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 60, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.285998856004576, "cadastro_atualizacao": 9.99996000016e-07, "internet_consumo": 0.0007999968000128001, "portabilidade": 9.99996000016e-07, "atendimento_humano": 0.7130971476114096, "parceiros_ofertas": 9.99996000016e-07, "suporte_chip_esim": 9.99996000016e-07, "sem_correspondencia": 9.999960000160002e-05}, "confidence": 0.7086, "input_tokens": 220, "latency_ms": 145.0780680000321} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.00020002000200020003, "roaming_pacote": 0.00010001000100010001, "conta_contestacao": 0.012601260126012601, "vas_consulta": 0.00010001000100010001, "conta_vencimento": 0.00010001000100010001, "beneficios_consulta": 0.00010001000100010001, "internet_consumo": 0.00010001000100010001, "reclamacao_atendimento": 0.9846984698469847, "conta_segunda_via": 0.00010001000100010001, "atendimento_humano": 0.0011001100110011003, "plano_troca": 0.00010001000100010001, "sem_correspondencia": 0.0007000700070007}, "confidence": 0.9628, "input_tokens": 295, "latency_ms": 180.67776100002675} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9984998499849985, "negociacao_religacao": 0.00030003000300030005, "atendimento_humano": 0.0005000500050005002, "sem_correspondencia": 0.0007000700070007002}, "confidence": 0.9903, "input_tokens": 132, "latency_ms": 102.99267699997472} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.00020001860172996088, "internet_consumo": 0.00010000930086498044, "plano_consulta": 0.00010000930086498044, "fidelidade_pontos": 0.00040003720345992177, "negociacao_religacao": 1.0000930086498043e-06, "internet_problema_conexao": 0.00020001860172996088, "conta_explicacao": 0.0006000558051898826, "internet_pacote_adicional": 1.0000930086498043e-06, "desconto_retencao": 0.00020001860172996088, "negociacao_divida": 1.0000930086498043e-06, "recarga_nao_creditada": 1.0000930086498043e-06, "conta_segunda_via": 1.0000930086498043e-06, "marketplace_pedido": 1.0000930086498043e-06, "atendimento_humano": 0.9935924040935806, "conta_contestacao": 1.0000930086498043e-06, "sem_correspondencia": 0.0046004278397891}, "confidence": 0.9831, "input_tokens": 295, "latency_ms": 180.88950300000306} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.0029990972717212124, "fidelidade_pontos": 9.996990905737375e-05, "plano_troca": 9.996990905737375e-05, "negociacao_divida": 9.996990905737375e-05, "vas_cancelamento": 0.0001999398181147475, "parceiros_ofertas": 9.996990905737375e-05, "conta_contestacao": 9.996990905737375e-05, "roaming_cobranca": 9.996990905737374e-07, "reclamacao_atendimento": 0.9957002942114425, "conta_debito_automatico_digital": 9.996990905737375e-05, "vas_consulta": 9.996990905737375e-05, "sem_correspondencia": 0.000399879636229495}, "confidence": 0.988, "input_tokens": 281, "latency_ms": 175.62719300002527} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_segunda_via": 9.998000399920017e-05, "seguranca_perda_roubo": 9.998000399920017e-05, "bonus_nao_recebido": 0.00019996000799840034, "vas_contratacao": 0.0005998800239952009, "suporte_sem_sinal": 9.998000399920017e-05, "internet_consumo": 9.998000399920017e-05, "fidelidade_pontos": 9.998000399920017e-05, "reclamacao_atendimento": 0.28734253149370126, "atendimento_humano": 0.7110577884423116, "seguranca_fraude": 9.998000399920017e-05, "conta_contestacao": 9.998000399920017e-05, "sem_correspondencia": 9.998000399920017e-05}, "confidence": 0.7537, "input_tokens": 284, "latency_ms": 175.664342999994} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_contratacao": 9.999940000359995e-07, "reclamacao_atendimento": 0.999894000635996, "recarga_nao_creditada": 9.999940000359995e-07, "conta_contestacao": 9.999940000359995e-07, "suporte_chip_esim": 9.999940000359995e-07, "recarga_saldo": 9.999940000359995e-07, "atendimento_humano": 9.999940000359996e-05, "sem_correspondencia": 9.999940000359995e-07}, "confidence": 0.9995, "input_tokens": 225, "latency_ms": 144.24232400000392} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.8966896689668971, "plano_troca": 0.0004000400040004002, "beneficios_consulta": 0.0004000400040004002, "portabilidade": 0.0004000400040004002, "conta_explicacao": 0.0004000400040004002, "recarga_realizar": 0.0004000400040004002, "seguranca_perda_roubo": 0.0004000400040004002, "desconto_retencao": 0.0003000300030003001, "reclamacao_atendimento": 0.04380438043804382, "conta_pagamento_confirmacao": 0.0004000400040004002, "atendimento_humano": 0.05570557055705573, "sem_correspondencia": 0.0007000700070007004}, "confidence": 0.8286, "input_tokens": 274, "latency_ms": 173.26316899999483} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"internet_pacote_adicional": 9.999940000359997e-07, "reclamacao_atendimento": 0.9998940006359962, "plano_troca": 9.999940000359997e-07, "fidelidade_resgate": 9.999940000359997e-07, "vas_contratacao": 9.999940000359999e-05, "atendimento_humano": 9.999940000359997e-07, "fidelidade_pontos": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9996, "input_tokens": 228, "latency_ms": 152.58747999996558} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_divida": 0.0074, "reclamacao_atendimento": 0.0001, "plano_troca": 0.0001, "fidelidade_resgate": 0.007, "parceiros_ofertas": 0.0001, "seguranca_perda_roubo": 0.7139, "marketplace_pedido": 0.0006, "atendimento_humano": 0.0011, "plano_consulta": 0.0001, "roaming_cobranca": 0.0002, "seguranca_fraude": 0.2525, "conta_segunda_via": 0.0009, "suporte_chip_esim": 0.0001, "fidelidade_pontos": 0.0048, "vas_consulta": 0.0004, "sem_correspondencia": 0.0107}, "confidence": 0.7257, "input_tokens": 292, "latency_ms": 211.32226600002468} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9600000000000001, "seguranca_fraude": 0.00010000000000000002, "roaming_cobranca": 0.00010000000000000002, "negociacao_divida": 0.00010000000000000002, "conta_debito_automatico_digital": 0.00010000000000000002, "internet_consumo": 0.00010000000000000002, "reclamacao_atendimento": 0.03900000000000001, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.9163, "input_tokens": 228, "latency_ms": 189.3890499999884} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.00010002000400080016, "internet_problema_conexao": 0.00010002000400080016, "reclamacao_atendimento": 0.9966993398679737, "conta_vencimento": 0.00010002000400080016, "vas_cancelamento": 0.00010002000400080016, "atendimento_humano": 0.0010002000400080016, "plano_nova_linha": 0.00010002000400080016, "sem_correspondencia": 0.0018003600720144029}, "confidence": 0.9867, "input_tokens": 205, "latency_ms": 209.26242799998818} +{"id": "g0285-reclamacao_atendimento-longo_contexto-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 273, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"conta_vencimento": 0.11478852114788521, "recarga_nao_creditada": 0.0532946705329467, "plano_consulta": 0.020497950204979503, "recarga_realizar": 0.0094990500949905, "reclamacao_atendimento": 0.09759024097590242, "parceiros_ofertas": 0.0633936606339366, "conta_contestacao": 0.1064893510648935, "atendimento_humano": 0.060193980601939805, "roaming_duvida": 0.411058894110589, "fidelidade_pontos": 0.0092990700929907, "bonus_nao_recebido": 0.011998800119988001, "sem_correspondencia": 0.0418958104189581}, "confidence": 0.2221, "input_tokens": 324, "latency_ms": 342.6287180000145} +{"id": "g0285-reclamacao_atendimento-longo_contexto-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 217, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"fidelidade_resgate": 0.058300000000000005, "recarga_nao_creditada": 0.04410000000000001, "bonus_nao_recebido": 0.15250000000000002, "troca_numero": 0.044500000000000005, "vas_contratacao": 0.08230000000000001, "atendimento_humano": 0.044300000000000006, "negociacao_divida": 0.04560000000000001, "reclamacao_atendimento": 0.044000000000000004, "roaming_cobranca": 0.3511000000000001, "portabilidade": 0.045700000000000005, "suporte_chip_esim": 0.043800000000000006, "sem_correspondencia": 0.043800000000000006}, "confidence": 0.1416, "input_tokens": 310, "latency_ms": 294.3436790000078} +{"id": "g0285-reclamacao_atendimento-longo_contexto-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 205, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"conta_debito_automatico_digital": 0.00590118023604721, "seguranca_fraude": 0.6788357671534307, "suporte_chip_esim": 0.0015003000600120027, "atendimento_humano": 0.008801760352070417, "internet_consumo": 0.008801760352070417, "suporte_sem_sinal": 0.0015003000600120027, "troca_numero": 0.27385477095419086, "beneficios_consulta": 0.0019003800760152034, "vas_consulta": 0.001600320064012803, "internet_pacote_adicional": 0.001700340068013603, "plano_troca": 0.0015003000600120027, "conta_vencimento": 0.003400680136027206, "conta_explicacao": 0.003200640128025606, "desconto_retencao": 0.0015003000600120027, "reclamacao_atendimento": 0.004200840168033607, "sem_correspondencia": 0.001800360072014403}, "confidence": 0.6839, "input_tokens": 322, "latency_ms": 309.81031999999686} +{"id": "g0285-reclamacao_atendimento-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"portabilidade": 0.0005000500050005002, "roaming_duvida": 0.0004000400040004001, "internet_consumo": 0.0042004200420042, "suporte_configuracao": 0.004100410041004101, "atendimento_humano": 0.9880988098809882, "marketplace_compra": 0.0004000400040004001, "roaming_cobranca": 0.0011001100110011003, "sem_correspondencia": 0.0012001200120012002}, "confidence": 0.9597, "input_tokens": 250, "latency_ms": 243.86268500001052} +{"id": "g0285-reclamacao_atendimento-longo_contexto-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 9.999970000090002e-07, "reclamacao_atendimento": 0.9999970000090003, "atendimento_humano": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 172, "latency_ms": 171.41547599999285} +{"id": "g0285-reclamacao_atendimento-longo_contexto-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 184, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"atendimento_humano": 0.008200000000000002, "fidelidade_resgate": 0.8804000000000001, "reclamacao_atendimento": 0.008200000000000002, "sem_correspondencia": 0.10320000000000001}, "confidence": 0.6932, "input_tokens": 176, "latency_ms": 171.89872300002662} +{"id": "g0285-reclamacao_atendimento-longo_contexto-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["cancelamento_linha", "conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"atendimento_humano": 9.99993000049e-07, "reclamacao_atendimento": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "cancelamento_linha": 0.999993000049, "portabilidade": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 239, "latency_ms": 219.48809100001654} +{"id": "g0285-reclamacao_atendimento-longo_contexto-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 203, "length_bucket": "longo"}, "pred": "atendimento_humano", "probabilities": {"vas_cancelamento": 0.02070207020702071, "atendimento_humano": 0.5191519151915194, "plano_consulta": 0.0013001300130013006, "vas_contratacao": 0.0013001300130013006, "conta_contestacao": 0.0013001300130013006, "cadastro_atualizacao": 0.005800580058005802, "fidelidade_pontos": 0.0014001400140014005, "negociacao_religacao": 0.0013001300130013006, "seguranca_fraude": 0.005500550055005502, "reclamacao_atendimento": 0.40584058405840595, "desconto_retencao": 0.0014001400140014005, "conta_debito_automatico_digital": 0.002000200020002001, "bonus_nao_recebido": 0.0013001300130013006, "vas_consulta": 0.0014001400140014005, "fidelidade_resgate": 0.0013001300130013006, "sem_correspondencia": 0.029002900290029013}, "confidence": 0.6249, "input_tokens": 323, "latency_ms": 226.68105200000355} +{"id": "g0285-reclamacao_atendimento-longo_contexto-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_chip_esim": 9.99997000009e-07, "reclamacao_atendimento": 0.9930970207089379, "recarga_nao_creditada": 9.99997000009e-07, "conta_contestacao": 9.999970000090001e-05, "conta_pagamento_confirmacao": 9.99997000009e-07, "atendimento_humano": 9.999970000090001e-05, "cancelamento_linha": 0.0064999805000585, "sem_correspondencia": 0.00019999940000180001}, "confidence": 0.979, "input_tokens": 256, "latency_ms": 181.55495400003474} +{"id": "g0285-reclamacao_atendimento-longo_contexto-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.020699896500517498, "marketplace_compra": 9.999950000249998e-07, "fidelidade_pontos": 9.999950000249998e-07, "atendimento_humano": 0.9768951155244223, "vas_contratacao": 9.999950000249998e-07, "negociacao_divida": 9.999950000249998e-07, "internet_problema_conexao": 0.0023999880000599993, "sem_correspondencia": 9.999950000249998e-07}, "confidence": 0.9434, "input_tokens": 251, "latency_ms": 193.2024829999932} +{"id": "g0285-reclamacao_atendimento-longo_contexto-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 165, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.7823217678232177, "recarga_saldo": 0.0017998200179982, "atendimento_humano": 0.0024997500249975004, "sem_correspondencia": 0.21337866213378662}, "confidence": 0.6049, "input_tokens": 162, "latency_ms": 133.9796510000042} +{"id": "g0285-reclamacao_atendimento-longo_contexto-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"bonus_nao_recebido": 9.999930000490002e-07, "plano_consulta": 0.9999930000490003, "suporte_chip_esim": 9.999930000490002e-07, "reclamacao_atendimento": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "negociacao_religacao": 9.999930000490002e-07, "atendimento_humano": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 255, "latency_ms": 192.47529400001895} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.043495650434956505, "internet_pacote_adicional": 0.00019998000199980003, "conta_explicacao": 0.00039996000399960006, "marketplace_compra": 9.999000099990002e-05, "roaming_duvida": 9.999000099990002e-05, "reclamacao_atendimento": 0.821917808219178, "conta_pagamento_confirmacao": 9.999000099990002e-05, "seguranca_perda_roubo": 9.999000099990002e-05, "internet_consumo": 0.0026997300269973002, "cadastro_atualizacao": 9.999000099990002e-05, "atendimento_humano": 0.1287871212878712, "vas_consulta": 0.00029997000299970003, "parceiros_ofertas": 9.999000099990002e-05, "portabilidade": 0.00019998000199980003, "bonus_nao_recebido": 9.999000099990002e-05, "sem_correspondencia": 0.0012998700129987}, "confidence": 0.7833, "input_tokens": 301, "latency_ms": 214.80963999999858} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 0.0024002400240024004, "fidelidade_resgate": 0.8824882488248826, "conta_explicacao": 0.019401940194019408, "conta_segunda_via": 0.002500250025002501, "plano_troca": 0.0024002400240024004, "suporte_configuracao": 0.0028002800280028006, "conta_contestacao": 0.02910291029102911, "plano_consulta": 0.0024002400240024004, "conta_vencimento": 0.002500250025002501, "conta_pagamento_confirmacao": 0.005000500050005002, "atendimento_humano": 0.010001000100010003, "sem_correspondencia": 0.03900390039003901}, "confidence": 0.7669, "input_tokens": 291, "latency_ms": 212.16115600003604} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_configuracao": 0.0005998800239952009, "conta_contestacao": 0.0021995600879824036, "reclamacao_atendimento": 0.4486102779444111, "marketplace_pedido": 0.00629874025194961, "recarga_nao_creditada": 0.015196960607878425, "conta_debito_automatico_digital": 0.002599480103979204, "vas_cancelamento": 0.41041791641671665, "parceiros_ofertas": 0.0005998800239952009, "atendimento_humano": 0.0644871025794841, "fidelidade_resgate": 0.0009998000399920016, "roaming_duvida": 0.0061987602479504095, "conta_vencimento": 0.0007998400319936014, "plano_nova_linha": 0.0005998800239952009, "fidelidade_pontos": 0.0005998800239952009, "internet_problema_conexao": 0.03589282143571286, "sem_correspondencia": 0.003899220155968806}, "confidence": 0.5571, "input_tokens": 301, "latency_ms": 213.28947599999992} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-03-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "suporte_configuracao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"recarga_realizar": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "vas_contratacao": 0.9999850002249971, "suporte_sem_sinal": 9.999850002249971e-07, "marketplace_compra": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 211.84232200005226} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.00010000000000000002, "roaming_duvida": 0.00020000000000000004, "recarga_saldo": 0.00030000000000000003, "conta_vencimento": 0.00010000000000000002, "desconto_retencao": 0.9778000000000001, "plano_nova_linha": 0.0038000000000000004, "internet_consumo": 0.00020000000000000004, "vas_consulta": 0.0025000000000000005, "beneficios_consulta": 0.00030000000000000003, "cancelamento_linha": 0.00010000000000000002, "fidelidade_pontos": 0.00020000000000000004, "negociacao_divida": 0.00010000000000000002, "suporte_sem_sinal": 0.00010000000000000002, "fidelidade_resgate": 0.0008000000000000001, "plano_troca": 0.012500000000000002, "sem_correspondencia": 0.0009000000000000001}, "confidence": 0.9496, "input_tokens": 298, "latency_ms": 207.47447799999463} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 0.00010000920084647787, "conta_explicacao": 1.0000920084647786e-06, "seguranca_fraude": 0.00020001840169295575, "conta_vencimento": 1.0000920084647786e-06, "beneficios_consulta": 1.0000920084647786e-06, "conta_segunda_via": 1.0000920084647786e-06, "reclamacao_atendimento": 0.9995919624605463, "plano_consulta": 1.0000920084647786e-06, "recarga_realizar": 1.0000920084647786e-06, "roaming_duvida": 1.0000920084647786e-06, "internet_pacote_adicional": 1.0000920084647786e-06, "sem_correspondencia": 0.00010000920084647787}, "confidence": 0.9978, "input_tokens": 292, "latency_ms": 190.97335600002907} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "recarga_nao_creditada": 9.99989000120999e-07, "internet_problema_conexao": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "desconto_retencao": 9.99989000120999e-07, "reclamacao_atendimento": 9.99989000120999e-07, "fidelidade_resgate": 9.99989000120999e-07, "bonus_nao_recebido": 0.9999890001209989, "fidelidade_pontos": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 275.73943699997017} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_religacao": 0.0080991900809919, "portabilidade": 0.0046995300469953, "conta_debito_automatico_digital": 0.0031996800319968005, "roaming_duvida": 0.007499250074992501, "conta_vencimento": 0.0020997900209979003, "roaming_pacote": 0.0027997200279972004, "recarga_realizar": 0.001999800019998, "conta_pagamento_confirmacao": 0.001999800019998, "beneficios_consulta": 0.0027997200279972004, "atendimento_humano": 0.04869513048695131, "suporte_sem_sinal": 0.004399560043995601, "reclamacao_atendimento": 0.8206179382061793, "plano_troca": 0.001999800019998, "vas_cancelamento": 0.019198080191980802, "fidelidade_pontos": 0.0026997300269973002, "sem_correspondencia": 0.06719328067193281}, "confidence": 0.7085, "input_tokens": 301, "latency_ms": 244.61621500000774} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 9.999930000489998e-07, "fidelidade_resgate": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "roaming_cobranca": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "reclamacao_atendimento": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 139.92967499996212} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.1354, "vas_cancelamento": 0.0618, "desconto_retencao": 0.008, "sem_correspondencia": 0.7948}, "confidence": 0.521, "input_tokens": 135, "latency_ms": 103.55698799997981} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 1.0002920852889043e-06, "vas_cancelamento": 0.0005001460426444521, "marketplace_pedido": 1.0002920852889043e-06, "atendimento_humano": 0.009002628767600138, "negociacao_divida": 1.0002920852889043e-06, "vas_consulta": 0.00010002920852889043, "internet_consumo": 0.00030008762558667127, "bonus_nao_recebido": 1.0002920852889043e-06, "portabilidade": 0.0004001168341155617, "roaming_pacote": 1.0002920852889043e-06, "plano_nova_linha": 0.9884886386824953, "roaming_cobranca": 1.0002920852889043e-06, "conta_explicacao": 1.0002920852889043e-06, "seguranca_perda_roubo": 0.00020005841705778086, "plano_consulta": 1.0002920852889043e-06, "sem_correspondencia": 0.0010002920852889043}, "confidence": 0.9725, "input_tokens": 293, "latency_ms": 192.87570500000584} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "vas_cancelamento": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 200, "latency_ms": 133.61477000000832} +{"id": "g0289-atendimento_humano-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_divida": 0.016196760647870425, "internet_pacote_adicional": 0.032293541291741654, "internet_problema_conexao": 0.5849830033993201, "conta_segunda_via": 0.027294541091781647, "conta_pagamento_confirmacao": 0.002999400119976005, "vas_consulta": 0.007798440311937612, "conta_vencimento": 0.0030993801239752048, "marketplace_pedido": 0.045490901819636075, "suporte_sem_sinal": 0.007598480303939213, "plano_nova_linha": 0.0602879424115177, "suporte_configuracao": 0.02269546090781844, "negociacao_religacao": 0.061887622475504896, "fidelidade_pontos": 0.016296740651869625, "plano_troca": 0.0027994401119776045, "reclamacao_atendimento": 0.003599280143971206, "sem_correspondencia": 0.10467906418716257}, "confidence": 0.4203, "input_tokens": 296, "latency_ms": 180.44617200001767} +{"id": "g0289-atendimento_humano-erros_digitacao-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "recarga_realizar": 9.99989000120999e-07, "internet_pacote_adicional": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "plano_troca": 9.99989000120999e-07, "atendimento_humano": 0.9999890001209989, "roaming_cobranca": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 177.3457919999828} +{"id": "g0289-atendimento_humano-erros_digitacao-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"plano_troca": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "vas_consulta": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "atendimento_humano": 0.9999890001209991, "conta_debito_automatico_digital": 9.999890001209992e-07, "cancelamento_linha": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 188.53894799997306} +{"id": "g0289-atendimento_humano-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.0014000000000000002, "atendimento_humano": 0.9942000000000001, "reclamacao_atendimento": 0.0014000000000000002, "sem_correspondencia": 0.0030000000000000005}, "confidence": 0.9702, "input_tokens": 135, "latency_ms": 104.24826899998152} +{"id": "g0289-atendimento_humano-erros_digitacao-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"suporte_configuracao": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "conta_explicacao": 9.999850002249967e-07, "seguranca_perda_roubo": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "internet_consumo": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "suporte_chip_esim": 9.999850002249967e-07, "beneficios_consulta": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "troca_numero": 9.999850002249967e-07, "plano_troca": 9.999850002249967e-07, "atendimento_humano": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 293, "latency_ms": 179.57448999999315} +{"id": "g0289-atendimento_humano-erros_digitacao-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"beneficios_consulta": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "atendimento_humano": 0.9999890001209989, "roaming_duvida": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "reclamacao_atendimento": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 281, "latency_ms": 175.13040999995155} +{"id": "g0289-atendimento_humano-erros_digitacao-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"fidelidade_pontos": 0.0278, "recarga_nao_creditada": 0.0271, "vas_cancelamento": 0.0276, "beneficios_consulta": 0.0281, "reclamacao_atendimento": 0.0277, "internet_consumo": 0.4758, "seguranca_fraude": 0.1141, "conta_vencimento": 0.0292, "troca_numero": 0.0272, "negociacao_divida": 0.0276, "conta_contestacao": 0.0286, "atendimento_humano": 0.0279, "conta_explicacao": 0.0274, "plano_nova_linha": 0.0299, "cancelamento_linha": 0.0298, "sem_correspondencia": 0.0442}, "confidence": 0.2624, "input_tokens": 292, "latency_ms": 206.62500800000316} +{"id": "g0289-atendimento_humano-erros_digitacao-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_pedido": 1.000290084124396e-06, "bonus_nao_recebido": 0.0001000290084124396, "fidelidade_resgate": 0.001700493143011473, "fidelidade_pontos": 0.0006001740504746376, "conta_pagamento_confirmacao": 1.000290084124396e-06, "conta_explicacao": 1.000290084124396e-06, "conta_segunda_via": 1.000290084124396e-06, "beneficios_consulta": 1.000290084124396e-06, "marketplace_compra": 1.000290084124396e-06, "reclamacao_atendimento": 0.003000870252373188, "conta_vencimento": 1.000290084124396e-06, "atendimento_humano": 0.9936881695691749, "plano_consulta": 1.000290084124396e-06, "internet_pacote_adicional": 1.000290084124396e-06, "plano_troca": 1.000290084124396e-06, "sem_correspondencia": 0.0009002610757119563}, "confidence": 0.9823, "input_tokens": 299, "latency_ms": 181.53412600003094} +{"id": "g0289-atendimento_humano-erros_digitacao-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.3242, "reclamacao_atendimento": 0.0266, "atendimento_humano": 0.2666, "sem_correspondencia": 0.3826}, "confidence": 0.1476, "input_tokens": 143, "latency_ms": 109.81385400003774} +{"id": "g0289-atendimento_humano-erros_digitacao-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "atendimento_humano": 0.999993000049, "reclamacao_atendimento": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "internet_problema_conexao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 221, "latency_ms": 155.90097400001923} +{"id": "g0289-atendimento_humano-erros_digitacao-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"internet_problema_conexao": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "atendimento_humano": 0.9999890001209991, "troca_numero": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 277, "latency_ms": 174.01552600000514} +{"id": "g0289-atendimento_humano-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_realizar": 9.999930000490002e-07, "reclamacao_atendimento": 0.9999930000490003, "parceiros_ofertas": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "beneficios_consulta": 9.999930000490002e-07, "seguranca_perda_roubo": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 240, "latency_ms": 152.3181290000366} +{"id": "g0291-atendimento_humano-emocional-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"fidelidade_resgate": 0.00010001940376433027, "marketplace_pedido": 1.0001940376433027e-06, "conta_explicacao": 1.0001940376433027e-06, "recarga_nao_creditada": 1.0001940376433027e-06, "atendimento_humano": 0.9998939794320097, "reclamacao_atendimento": 1.0001940376433027e-06, "recarga_saldo": 1.0001940376433027e-06, "sem_correspondencia": 1.0001940376433027e-06}, "confidence": 0.9987, "input_tokens": 244, "latency_ms": 154.64689499998485} +{"id": "g0291-atendimento_humano-emocional-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_explicacao": 9.999890001209996e-07, "atendimento_humano": 0.9999890001209996, "recarga_nao_creditada": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "suporte_sem_sinal": 9.999890001209996e-07, "reclamacao_atendimento": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "fidelidade_pontos": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "conta_contestacao": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9999, "input_tokens": 285, "latency_ms": 177.40307200000416} +{"id": "g0291-atendimento_humano-emocional-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9626037396260374, "marketplace_pedido": 0.005699430056994301, "seguranca_perda_roubo": 0.0014998500149985001, "internet_pacote_adicional": 0.0036996300369963007, "bonus_nao_recebido": 0.000999900009999, "reclamacao_atendimento": 0.0025997400259974, "recarga_realizar": 0.0007999200079992001, "sem_correspondencia": 0.022097790220977905}, "confidence": 0.8996, "input_tokens": 236, "latency_ms": 149.09830300001659} +{"id": "g0291-atendimento_humano-emocional-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9997910018809834, "reclamacao_atendimento": 9.999910000809996e-07, "fidelidade_resgate": 9.999910000809996e-07, "seguranca_perda_roubo": 9.999910000809996e-05, "plano_troca": 9.999910000809996e-07, "recarga_nao_creditada": 9.999910000809996e-07, "portabilidade": 9.999910000809996e-05, "conta_pagamento_confirmacao": 9.999910000809996e-07, "marketplace_compra": 9.999910000809996e-07, "negociacao_religacao": 9.999910000809996e-07, "suporte_chip_esim": 9.999910000809996e-07, "sem_correspondencia": 9.999910000809996e-07}, "confidence": 0.9989, "input_tokens": 292, "latency_ms": 176.75678500000913} +{"id": "g0291-atendimento_humano-emocional-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 9.999850002249973e-07, "suporte_sem_sinal": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "suporte_chip_esim": 9.999850002249973e-07, "recarga_nao_creditada": 9.999850002249973e-07, "atendimento_humano": 0.9999850002249974, "negociacao_divida": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "reclamacao_atendimento": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 186.22468899997102} +{"id": "g0291-atendimento_humano-emocional-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"seguranca_perda_roubo": 0.0011001100110011003, "reclamacao_atendimento": 0.0011001100110011003, "atendimento_humano": 0.93999399939994, "cancelamento_linha": 0.0012001200120012002, "bonus_nao_recebido": 0.0011001100110011003, "desconto_retencao": 0.0011001100110011003, "fidelidade_pontos": 0.0011001100110011003, "conta_explicacao": 0.004800480048004801, "conta_debito_automatico_digital": 0.0013001300130013002, "fidelidade_resgate": 0.0023002300230023005, "conta_pagamento_confirmacao": 0.0012001200120012002, "roaming_pacote": 0.0011001100110011003, "recarga_saldo": 0.0012001200120012002, "portabilidade": 0.0019001900190019005, "recarga_nao_creditada": 0.0016001600160016004, "sem_correspondencia": 0.03790379037903791}, "confidence": 0.8836, "input_tokens": 295, "latency_ms": 184.8695799999973} +{"id": "g0291-atendimento_humano-emocional-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"suporte_configuracao": 0.009101820364072817, "beneficios_consulta": 0.0031006201240248053, "reclamacao_atendimento": 0.03270654130826166, "fidelidade_pontos": 0.0019003800760152034, "suporte_chip_esim": 0.00560112022404481, "conta_contestacao": 0.002200440088017604, "cadastro_atualizacao": 0.339867973594719, "conta_debito_automatico_digital": 0.004500900180036008, "troca_numero": 0.0015003000600120027, "internet_problema_conexao": 0.2111422284456892, "vas_cancelamento": 0.003300660132026406, "internet_pacote_adicional": 0.007401480296059214, "plano_nova_linha": 0.0015003000600120027, "internet_consumo": 0.015603120624124828, "atendimento_humano": 0.19643928785757153, "sem_correspondencia": 0.16413282656531308}, "confidence": 0.3858, "input_tokens": 296, "latency_ms": 178.19291900002554} +{"id": "g0291-atendimento_humano-emocional-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 9.999860001959977e-07, "fidelidade_resgate": 0.00029999580005879927, "internet_consumo": 9.999860001959977e-07, "troca_numero": 9.999860001959977e-07, "conta_explicacao": 9.999860001959977e-07, "seguranca_fraude": 9.999860001959977e-07, "suporte_chip_esim": 9.999860001959977e-07, "fidelidade_pontos": 9.999860001959977e-07, "desconto_retencao": 9.999860001959977e-07, "parceiros_ofertas": 9.999860001959977e-07, "atendimento_humano": 0.999686004395939, "conta_vencimento": 9.999860001959977e-07, "reclamacao_atendimento": 9.999860001959977e-07, "recarga_saldo": 9.999860001959977e-07, "conta_segunda_via": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.999, "input_tokens": 295, "latency_ms": 183.03301800000327} +{"id": "g0291-atendimento_humano-emocional-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_compra": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "atendimento_humano": 0.999993000049, "reclamacao_atendimento": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "recarga_realizar": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 229, "latency_ms": 157.4958570000149} +{"id": "g0291-atendimento_humano-emocional-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 82, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.00020002000200020005, "reclamacao_atendimento": 0.0010001000100010003, "atendimento_humano": 0.9974997499749976, "sem_correspondencia": 0.0013001300130013002}, "confidence": 0.9855, "input_tokens": 143, "latency_ms": 115.17688300000373} +{"id": "g0291-atendimento_humano-emocional-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 1.000191036487969e-06, "seguranca_fraude": 1.000191036487969e-06, "recarga_saldo": 1.000191036487969e-06, "atendimento_humano": 0.9996909409697251, "roaming_duvida": 1.000191036487969e-06, "conta_explicacao": 1.000191036487969e-06, "bonus_nao_recebido": 1.000191036487969e-06, "suporte_sem_sinal": 1.000191036487969e-06, "conta_segunda_via": 1.000191036487969e-06, "recarga_nao_creditada": 1.000191036487969e-06, "reclamacao_atendimento": 0.00010001910364879691, "sem_correspondencia": 0.00020003820729759382}, "confidence": 0.9979, "input_tokens": 289, "latency_ms": 191.65352400000302} +{"id": "g0291-atendimento_humano-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_consulta": 0.0027, "marketplace_compra": 0.0042, "suporte_sem_sinal": 0.006, "negociacao_divida": 0.0028, "internet_pacote_adicional": 0.0047, "reclamacao_atendimento": 0.0081, "seguranca_perda_roubo": 0.6984, "cancelamento_linha": 0.0031, "seguranca_fraude": 0.2573, "conta_contestacao": 0.0026, "conta_vencimento": 0.0027, "sem_correspondencia": 0.0074}, "confidence": 0.6635, "input_tokens": 287, "latency_ms": 183.5720500000093} +{"id": "g0293-atendimento_humano-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0025000000000000005, "conta_segunda_via": 0.003000000000000001, "parceiros_ofertas": 0.0028000000000000004, "fidelidade_resgate": 0.029600000000000008, "atendimento_humano": 0.29710000000000003, "recarga_realizar": 0.007800000000000001, "plano_nova_linha": 0.014100000000000003, "cadastro_atualizacao": 0.006100000000000002, "reclamacao_atendimento": 0.18610000000000002, "recarga_saldo": 0.005200000000000001, "marketplace_pedido": 0.011600000000000001, "sem_correspondencia": 0.4341000000000001}, "confidence": 0.4379, "input_tokens": 288, "latency_ms": 174.9326359999941} +{"id": "g0293-atendimento_humano-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.0025999974000026, "portabilidade": 0.023799976200023804, "atendimento_humano": 0.8166991833008167, "bonus_nao_recebido": 9.999990000010002e-05, "seguranca_perda_roubo": 0.0005999994000006, "negociacao_divida": 0.0002999997000003, "internet_consumo": 0.0005999994000006, "suporte_sem_sinal": 9.99999000001e-07, "troca_numero": 0.1484998515001485, "suporte_chip_esim": 9.999990000010002e-05, "reclamacao_atendimento": 0.00019999980000020003, "sem_correspondencia": 0.0064999935000065005}, "confidence": 0.7583, "input_tokens": 282, "latency_ms": 175.07084700002906} +{"id": "g0293-atendimento_humano-indireto_multiplo-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 106, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"bonus_nao_recebido": 0.0007, "internet_problema_conexao": 0.0002, "marketplace_compra": 0.0008, "negociacao_divida": 0.0001, "vas_cancelamento": 0.0001, "marketplace_pedido": 0.0002, "reclamacao_atendimento": 0.0001, "atendimento_humano": 0.9766, "plano_consulta": 0.0203, "conta_contestacao": 0.0001, "recarga_realizar": 0.0001, "sem_correspondencia": 0.0007}, "confidence": 0.9494, "input_tokens": 292, "latency_ms": 176.21335400002636} +{"id": "g0293-atendimento_humano-indireto_multiplo-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_pacote": 0.9983001699830016, "atendimento_humano": 0.0013998600139986002, "reclamacao_atendimento": 9.999000099990002e-05, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9906, "input_tokens": 138, "latency_ms": 101.30386599996655} +{"id": "g0293-atendimento_humano-indireto_multiplo-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_pagamento_confirmacao": 0.0001, "reclamacao_atendimento": 0.0031, "atendimento_humano": 0.9835, "sem_correspondencia": 0.0133}, "confidence": 0.9332, "input_tokens": 151, "latency_ms": 110.64484799999263} +{"id": "g0293-atendimento_humano-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 0.000599880023995201, "conta_pagamento_confirmacao": 0.00019996000799840037, "cadastro_atualizacao": 0.00019996000799840037, "conta_explicacao": 0.00019996000799840037, "plano_consulta": 0.00019996000799840037, "parceiros_ofertas": 0.00019996000799840037, "atendimento_humano": 0.9906018796240754, "reclamacao_atendimento": 0.0008998200359928016, "vas_consulta": 0.00019996000799840037, "recarga_realizar": 0.00019996000799840037, "troca_numero": 0.00019996000799840037, "internet_problema_conexao": 0.0024995000999800047, "seguranca_fraude": 0.0022995400919816043, "conta_debito_automatico_digital": 0.0002999400119976005, "roaming_cobranca": 0.00039992001599680073, "sem_correspondencia": 0.0007998400319936015}, "confidence": 0.974, "input_tokens": 293, "latency_ms": 192.47691700002179} +{"id": "g0293-atendimento_humano-indireto_multiplo-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"suporte_configuracao": 1.000090008100729e-06, "internet_consumo": 0.22822053984858637, "cancelamento_linha": 1.000090008100729e-06, "roaming_pacote": 1.000090008100729e-06, "suporte_sem_sinal": 0.00010000900081007291, "reclamacao_atendimento": 0.0007000630056705104, "seguranca_perda_roubo": 1.000090008100729e-06, "conta_explicacao": 0.0003000270024302187, "conta_segunda_via": 1.000090008100729e-06, "bonus_nao_recebido": 1.000090008100729e-06, "parceiros_ofertas": 1.000090008100729e-06, "fidelidade_resgate": 1.000090008100729e-06, "atendimento_humano": 0.7704693422408017, "vas_contratacao": 0.00020001800162014583, "conta_debito_automatico_digital": 1.000090008100729e-06, "sem_correspondencia": 1.000090008100729e-06}, "confidence": 0.8019, "input_tokens": 297, "latency_ms": 198.06779900000038} +{"id": "g0293-atendimento_humano-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.0034003400340034003, "reclamacao_atendimento": 0.36093609360936096, "atendimento_humano": 0.5861586158615861, "sem_correspondencia": 0.049504950495049514}, "confidence": 0.3873, "input_tokens": 144, "latency_ms": 140.51045700000486} +{"id": "g0293-atendimento_humano-indireto_multiplo-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["troca_numero"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "atendimento_humano": 0.9999850002249971, "marketplace_compra": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 179.8976219999986} +{"id": "g0293-atendimento_humano-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.8057611522304461, "internet_consumo": 0.05531106221244249, "seguranca_perda_roubo": 0.015503100620124024, "roaming_duvida": 0.006901380276055211, "seguranca_fraude": 0.03090618123624725, "reclamacao_atendimento": 0.0016003200640128026, "negociacao_divida": 0.0005001000200040008, "troca_numero": 0.004200840168033606, "recarga_saldo": 0.010102020404080815, "parceiros_ofertas": 0.0007001400280056011, "portabilidade": 0.015303060612122424, "plano_consulta": 0.008301660332066413, "bonus_nao_recebido": 0.027605521104220845, "plano_nova_linha": 0.005801160232046409, "suporte_sem_sinal": 0.0006001200240048009, "sem_correspondencia": 0.010902180436087218}, "confidence": 0.6696, "input_tokens": 292, "latency_ms": 177.32690500002946} +{"id": "g0293-atendimento_humano-indireto_multiplo-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9990990009009991, "vas_cancelamento": 9.99999000001e-07, "reclamacao_atendimento": 9.999990000010002e-05, "sem_correspondencia": 0.0007999992000008001}, "confidence": 0.9946, "input_tokens": 146, "latency_ms": 104.70396199997367} +{"id": "g0293-atendimento_humano-indireto_multiplo-11-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"troca_numero": 9.99994000036e-07, "atendimento_humano": 0.0007999952000288001, "conta_debito_automatico_digital": 9.99994000036e-07, "reclamacao_atendimento": 9.99994000036e-07, "fidelidade_resgate": 0.9991940048359712, "roaming_pacote": 9.99994000036e-07, "suporte_sem_sinal": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9968, "input_tokens": 228, "latency_ms": 143.36455000000115} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"cancelamento_linha": 0.005300000000000001, "cadastro_atualizacao": 0.0030000000000000005, "conta_vencimento": 0.0030000000000000005, "vas_cancelamento": 0.23060000000000003, "plano_consulta": 0.005400000000000001, "internet_problema_conexao": 0.49300000000000005, "troca_numero": 0.0029000000000000002, "vas_consulta": 0.012300000000000002, "roaming_pacote": 0.004300000000000001, "negociacao_religacao": 0.005100000000000001, "recarga_nao_creditada": 0.0032000000000000006, "sem_correspondencia": 0.23190000000000002}, "confidence": 0.4943, "input_tokens": 263, "latency_ms": 179.53296000001728} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 9.99996000016e-07, "suporte_sem_sinal": 0.00019999920000320003, "desconto_retencao": 0.34929860280558883, "roaming_cobranca": 0.00019999920000320003, "fidelidade_resgate": 0.001999992000032, "negociacao_divida": 9.99996000016e-07, "roaming_duvida": 9.99996000016e-07, "suporte_chip_esim": 0.000499998000008, "negociacao_religacao": 0.00039999840000640006, "cancelamento_linha": 9.99996000016e-07, "recarga_nao_creditada": 0.0100999596001616, "sem_correspondencia": 0.6372974508101968}, "confidence": 0.7084, "input_tokens": 278, "latency_ms": 188.97476600000118} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.00020002000200020003, "vas_cancelamento": 0.0009000900090009, "cancelamento_linha": 0.0003000300030003, "parceiros_ofertas": 0.00020002000200020003, "reclamacao_atendimento": 0.0003000300030003, "recarga_realizar": 0.00020002000200020003, "troca_numero": 0.00020002000200020003, "desconto_retencao": 0.00020002000200020003, "conta_vencimento": 0.00020002000200020003, "plano_nova_linha": 0.00020002000200020003, "vas_contratacao": 0.00020002000200020003, "sem_correspondencia": 0.9968996899689969}, "confidence": 0.9884, "input_tokens": 270, "latency_ms": 188.02043599998797} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"vas_cancelamento": 0.007699230076992303, "recarga_realizar": 0.0002999700029997001, "recarga_nao_creditada": 0.0016998300169983004, "conta_contestacao": 0.0009999000099990003, "conta_segunda_via": 0.6073392660733928, "plano_consulta": 0.0016998300169983004, "recarga_saldo": 0.002199780021997801, "conta_explicacao": 0.04099590040995901, "seguranca_perda_roubo": 0.00039996000399960017, "atendimento_humano": 0.0002999700029997001, "roaming_pacote": 0.0002999700029997001, "conta_pagamento_confirmacao": 0.0002999700029997001, "negociacao_religacao": 0.0004999500049995001, "suporte_sem_sinal": 0.0011998800119988003, "conta_debito_automatico_digital": 0.0002999700029997001, "sem_correspondencia": 0.3337666233376663}, "confidence": 0.6731, "input_tokens": 286, "latency_ms": 197.80537100001538} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.0418958104189581, "beneficios_consulta": 0.0011998800119988001, "suporte_chip_esim": 0.010998900109989001, "internet_problema_conexao": 0.6731326867313269, "recarga_saldo": 0.0027997200279972004, "suporte_configuracao": 0.0080991900809919, "reclamacao_atendimento": 0.0053994600539946005, "sem_correspondencia": 0.25647435256474355}, "confidence": 0.5723, "input_tokens": 220, "latency_ms": 149.92589299998826} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0037999962000038003, "seguranca_perda_roubo": 0.0008999991000009001, "atendimento_humano": 9.99999000001e-07, "sem_correspondencia": 0.9952990047009953}, "confidence": 0.9768, "input_tokens": 129, "latency_ms": 102.2954940000318} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0017, "recarga_realizar": 0.0263, "fidelidade_pontos": 0.0016, "sem_correspondencia": 0.9704}, "confidence": 0.8947, "input_tokens": 131, "latency_ms": 105.51357900004632} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.001000100010001, "plano_consulta": 0.24972497249724973, "marketplace_pedido": 0.0353035303530353, "marketplace_compra": 0.0332033203320332, "recarga_realizar": 0.0652065206520652, "vas_contratacao": 0.0187018701870187, "vas_cancelamento": 0.013601360136013601, "sem_correspondencia": 0.5832583258325833}, "confidence": 0.4181, "input_tokens": 218, "latency_ms": 154.12634899996647} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"cancelamento_linha": 9.999980000039998e-07, "conta_explicacao": 0.0020999958000083997, "suporte_configuracao": 0.9857980284039431, "internet_consumo": 0.0001999996000008, "fidelidade_pontos": 0.0015999968000064, "plano_troca": 0.0001999996000008, "conta_vencimento": 9.999980000039998e-07, "sem_correspondencia": 0.010099979800040399}, "confidence": 0.9578, "input_tokens": 216, "latency_ms": 152.8299200000447} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0007, "seguranca_perda_roubo": 0.001, "fidelidade_resgate": 0.0008, "conta_segunda_via": 0.0007, "roaming_cobranca": 0.0019, "plano_troca": 0.0006, "suporte_chip_esim": 0.0007, "sem_correspondencia": 0.9936}, "confidence": 0.9758, "input_tokens": 233, "latency_ms": 164.06242199997223} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0216, "bonus_nao_recebido": 0.0763, "recarga_realizar": 0.0797, "sem_correspondencia": 0.8224}, "confidence": 0.5372, "input_tokens": 141, "latency_ms": 108.44593799998847} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.010301030103010301, "plano_nova_linha": 0.0026002600260026003, "internet_problema_conexao": 0.0006000600060006, "sem_correspondencia": 0.9864986498649866}, "confidence": 0.9416, "input_tokens": 135, "latency_ms": 105.04757499995776} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"fidelidade_resgate": 0.0013003810116364093, "marketplace_pedido": 0.8278425578694556, "conta_pagamento_confirmacao": 1.0002930858741609e-06, "roaming_duvida": 1.0002930858741609e-06, "beneficios_consulta": 0.0001000293085874161, "cancelamento_linha": 0.0001000293085874161, "conta_debito_automatico_digital": 1.0002930858741609e-06, "vas_cancelamento": 0.0011003223944615773, "roaming_cobranca": 1.0002930858741609e-06, "parceiros_ofertas": 0.11313314801236761, "cadastro_atualizacao": 1.0002930858741609e-06, "vas_contratacao": 1.0002930858741609e-06, "reclamacao_atendimento": 1.0002930858741609e-06, "conta_segunda_via": 0.00030008792576224826, "recarga_nao_creditada": 0.053415650785680203, "sem_correspondencia": 0.0027007913318602347}, "confidence": 0.7842, "input_tokens": 290, "latency_ms": 198.04690000000846} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 1.0000900081007289e-06, "plano_troca": 1.0000900081007289e-06, "troca_numero": 1.0000900081007289e-06, "desconto_retencao": 1.0000900081007289e-06, "seguranca_fraude": 1.0000900081007289e-06, "recarga_realizar": 1.0000900081007289e-06, "atendimento_humano": 1.0000900081007289e-06, "vas_cancelamento": 0.0001000090008100729, "parceiros_ofertas": 0.9998899900991088, "roaming_duvida": 1.0000900081007289e-06, "conta_pagamento_confirmacao": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9992, "input_tokens": 268, "latency_ms": 171.7161369999758} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0007999200079992001, "atendimento_humano": 0.0008999100089991, "beneficios_consulta": 0.0008999100089991, "recarga_saldo": 0.0008999100089991, "fidelidade_pontos": 0.004199580041995801, "bonus_nao_recebido": 0.0008999100089991, "plano_consulta": 0.007599240075992401, "portabilidade": 0.0013998600139986002, "conta_debito_automatico_digital": 0.0010998900109989002, "parceiros_ofertas": 0.0007999200079992001, "roaming_pacote": 0.008399160083991601, "suporte_configuracao": 0.13378662133786623, "conta_pagamento_confirmacao": 0.0005999400059994001, "desconto_retencao": 0.0005999400059994001, "negociacao_divida": 0.0005999400059994001, "sem_correspondencia": 0.8365163483651635}, "confidence": 0.7892, "input_tokens": 294, "latency_ms": 178.89997899999344} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.008498300339932015, "recarga_realizar": 0.007598480303939213, "conta_vencimento": 0.006998600279944011, "internet_problema_conexao": 0.3048390321935613, "fidelidade_pontos": 0.053089382123575286, "negociacao_divida": 0.005798840231953609, "roaming_cobranca": 0.011597680463907217, "portabilidade": 0.04989002199560088, "vas_contratacao": 0.04629074185162967, "cadastro_atualizacao": 0.028594281143771248, "roaming_duvida": 0.010797840431913617, "cancelamento_linha": 0.10387922415516898, "atendimento_humano": 0.059288142371525694, "suporte_configuracao": 0.022395520895820836, "suporte_sem_sinal": 0.013197360527894421, "sem_correspondencia": 0.26724655068986203}, "confidence": 0.26, "input_tokens": 293, "latency_ms": 177.83510999998953} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"roaming_duvida": 0.14190000000000003, "desconto_retencao": 0.0007000000000000001, "fidelidade_resgate": 0.006900000000000001, "bonus_nao_recebido": 0.00030000000000000003, "negociacao_religacao": 0.06820000000000001, "recarga_realizar": 0.3919000000000001, "suporte_sem_sinal": 0.0019000000000000002, "seguranca_perda_roubo": 0.0005000000000000001, "recarga_nao_creditada": 0.0004000000000000001, "vas_consulta": 0.0006000000000000001, "vas_contratacao": 0.00030000000000000003, "fidelidade_pontos": 0.0006000000000000001, "suporte_chip_esim": 0.00030000000000000003, "conta_segunda_via": 0.00030000000000000003, "plano_troca": 0.00030000000000000003, "sem_correspondencia": 0.3849000000000001}, "confidence": 0.5406, "input_tokens": 287, "latency_ms": 182.9834730000357} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 0.0252, "bonus_nao_recebido": 0.6453, "suporte_sem_sinal": 0.1422, "sem_correspondencia": 0.1873}, "confidence": 0.3028, "input_tokens": 139, "latency_ms": 109.10031000003073} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.5562443755624438, "bonus_nao_recebido": 0.012698730126987301, "negociacao_divida": 0.0008999100089991, "recarga_saldo": 0.006699330066993301, "reclamacao_atendimento": 0.146985301469853, "internet_pacote_adicional": 0.0010998900109989002, "conta_debito_automatico_digital": 0.0008999100089991, "parceiros_ofertas": 0.0024997500249975004, "suporte_chip_esim": 0.0007999200079992001, "negociacao_religacao": 0.0021997800219978004, "recarga_realizar": 0.20417958204179582, "sem_correspondencia": 0.0647935206479352}, "confidence": 0.496, "input_tokens": 283, "latency_ms": 177.71943999997575} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_explicacao": 0.0103989601039896, "vas_contratacao": 0.050294970502949704, "conta_segunda_via": 0.005499450054994501, "conta_vencimento": 0.0010998900109989002, "marketplace_pedido": 0.037896210378962104, "suporte_configuracao": 0.5031496850314968, "plano_troca": 0.0012998700129987, "sem_correspondencia": 0.3903609639036097}, "confidence": 0.4811, "input_tokens": 228, "latency_ms": 146.45313600004783} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.00029997000299970003, "vas_contratacao": 0.0006999300069993001, "conta_pagamento_confirmacao": 0.00029997000299970003, "fidelidade_pontos": 0.00029997000299970003, "negociacao_divida": 0.00029997000299970003, "roaming_cobranca": 0.0004999500049995, "plano_consulta": 0.0004999500049995, "sem_correspondencia": 0.9971002899710029}, "confidence": 0.9882, "input_tokens": 229, "latency_ms": 147.04426800000192} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0104, "conta_debito_automatico_digital": 0.0105, "negociacao_religacao": 0.2116, "roaming_cobranca": 0.0482, "internet_consumo": 0.0235, "conta_pagamento_confirmacao": 0.0105, "plano_consulta": 0.0196, "sem_correspondencia": 0.6657}, "confidence": 0.4931, "input_tokens": 223, "latency_ms": 147.20965999998725} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"negociacao_divida": 9.999970000090002e-07, "vas_contratacao": 0.9999970000090003, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 128, "latency_ms": 101.94117200001074} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 9.999940000359997e-07, "vas_consulta": 9.999940000359997e-07, "marketplace_compra": 9.999940000359999e-05, "beneficios_consulta": 9.999940000359997e-07, "suporte_chip_esim": 9.999940000359997e-07, "troca_numero": 0.9998940006359962, "vas_cancelamento": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9993, "input_tokens": 217, "latency_ms": 141.39656700001524} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9844015598440157, "roaming_cobranca": 0.0026997300269973002, "cadastro_atualizacao": 0.0006999300069993001, "seguranca_perda_roubo": 9.999000099990002e-05, "conta_vencimento": 9.999000099990002e-05, "vas_consulta": 0.00019998000199980003, "troca_numero": 0.00029997000299970003, "roaming_pacote": 9.999000099990002e-05, "vas_contratacao": 0.00019998000199980003, "recarga_realizar": 0.0007999200079992001, "plano_nova_linha": 0.0015998400159984002, "suporte_chip_esim": 0.0005999400059994001, "fidelidade_resgate": 9.999000099990002e-05, "atendimento_humano": 9.999000099990002e-05, "recarga_saldo": 0.00019998000199980003, "sem_correspondencia": 0.0077992200779922}, "confidence": 0.9618, "input_tokens": 301, "latency_ms": 183.35048000000143} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0062, "internet_problema_conexao": 0.0564, "beneficios_consulta": 0.0058, "sem_correspondencia": 0.9316}, "confidence": 0.791, "input_tokens": 143, "latency_ms": 111.13291399999525} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 0.0007000000000000001, "plano_consulta": 0.0013000000000000002, "conta_contestacao": 0.0011000000000000003, "internet_pacote_adicional": 0.04020000000000001, "recarga_saldo": 0.0016000000000000003, "internet_problema_conexao": 0.6649000000000002, "suporte_sem_sinal": 0.0019000000000000002, "suporte_chip_esim": 0.006000000000000001, "portabilidade": 0.014200000000000003, "parceiros_ofertas": 0.00020000000000000004, "roaming_pacote": 0.00020000000000000004, "desconto_retencao": 0.00010000000000000002, "atendimento_humano": 0.00020000000000000004, "internet_consumo": 0.25020000000000003, "conta_debito_automatico_digital": 0.0012000000000000001, "sem_correspondencia": 0.016000000000000004}, "confidence": 0.653, "input_tokens": 300, "latency_ms": 185.19792400002189} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.0103, "recarga_nao_creditada": 0.0318, "conta_explicacao": 0.0318, "sem_correspondencia": 0.9261}, "confidence": 0.7564, "input_tokens": 152, "latency_ms": 109.64948199995206} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 0.0021000000000000003, "suporte_configuracao": 0.20700000000000002, "fidelidade_pontos": 0.0023000000000000004, "atendimento_humano": 0.46620000000000006, "marketplace_pedido": 0.005400000000000001, "internet_problema_conexao": 0.014000000000000002, "troca_numero": 0.025600000000000005, "sem_correspondencia": 0.27740000000000004}, "confidence": 0.4008, "input_tokens": 215, "latency_ms": 141.32558299996845} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.1854, "bonus_nao_recebido": 0.001, "vas_consulta": 0.0061, "marketplace_compra": 0.0066, "seguranca_fraude": 0.0163, "internet_consumo": 0.0042, "suporte_chip_esim": 0.0032, "portabilidade": 0.0046, "fidelidade_resgate": 0.0895, "reclamacao_atendimento": 0.002, "roaming_pacote": 0.0025, "desconto_retencao": 0.0004, "cancelamento_linha": 0.004, "conta_debito_automatico_digital": 0.0017, "plano_troca": 0.0051, "sem_correspondencia": 0.6674}, "confidence": 0.6059, "input_tokens": 298, "latency_ms": 180.8284370000024} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0086, "internet_problema_conexao": 0.1267, "vas_cancelamento": 0.0682, "cancelamento_linha": 0.0786, "vas_contratacao": 0.003, "vas_consulta": 0.0346, "suporte_configuracao": 0.006, "sem_correspondencia": 0.6743}, "confidence": 0.4633, "input_tokens": 220, "latency_ms": 143.125375000011} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.049595040495950406, "internet_problema_conexao": 0.39606039396060394, "fidelidade_resgate": 0.1070892910708929, "sem_correspondencia": 0.4472552744725527}, "confidence": 0.1958, "input_tokens": 148, "latency_ms": 109.50551799999175} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_consulta": 0.007699230076992303, "vas_cancelamento": 0.22777722227777228, "atendimento_humano": 0.0019998000199980006, "roaming_pacote": 0.0009999000099990003, "conta_contestacao": 0.0013998600139986004, "suporte_sem_sinal": 0.6946305369463055, "plano_consulta": 0.0007999200079992003, "suporte_chip_esim": 0.009399060093990604, "fidelidade_resgate": 0.002499750024997501, "recarga_nao_creditada": 0.024097590240975908, "recarga_realizar": 0.0004999500049995001, "negociacao_divida": 0.0004999500049995001, "recarga_saldo": 0.0004999500049995001, "seguranca_fraude": 0.0014998500149985005, "desconto_retencao": 0.0004999500049995001, "sem_correspondencia": 0.025197480251974807}, "confidence": 0.6657, "input_tokens": 295, "latency_ms": 201.52129899997817} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"conta_pagamento_confirmacao": 0.003599280143971206, "bonus_nao_recebido": 0.0004999000199960008, "conta_vencimento": 0.0009998000399920016, "fidelidade_resgate": 0.0004999000199960008, "atendimento_humano": 0.0004999000199960008, "plano_troca": 0.005898820235952809, "conta_contestacao": 0.0005998800239952009, "beneficios_consulta": 0.007098580283943212, "conta_explicacao": 0.0004999000199960008, "internet_consumo": 0.0008998200359928015, "cancelamento_linha": 0.0004999000199960008, "suporte_configuracao": 0.8612277544491103, "internet_pacote_adicional": 0.11177764447110577, "seguranca_perda_roubo": 0.0010997800439912018, "seguranca_fraude": 0.0020995800839832034, "sem_correspondencia": 0.0021995600879824036}, "confidence": 0.8093, "input_tokens": 297, "latency_ms": 206.0536839999827} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.00029997000299970003, "atendimento_humano": 0.004399560043995601, "suporte_sem_sinal": 0.1524847515248475, "reclamacao_atendimento": 0.00029997000299970003, "conta_debito_automatico_digital": 0.0006999300069993001, "beneficios_consulta": 0.0006999300069993001, "vas_consulta": 0.0007999200079992001, "sem_correspondencia": 0.8403159684031597}, "confidence": 0.7706, "input_tokens": 224, "latency_ms": 210.63495199996396} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.8936000000000001, "recarga_realizar": 0.0007000000000000001, "conta_contestacao": 0.00010000000000000002, "cadastro_atualizacao": 0.00020000000000000004, "conta_pagamento_confirmacao": 0.00010000000000000002, "suporte_chip_esim": 0.0014000000000000002, "marketplace_compra": 0.028000000000000004, "troca_numero": 0.00010000000000000002, "internet_pacote_adicional": 0.00010000000000000002, "plano_consulta": 0.00010000000000000002, "bonus_nao_recebido": 0.00010000000000000002, "sem_correspondencia": 0.07550000000000001}, "confidence": 0.8322, "input_tokens": 289, "latency_ms": 268.3902399999738} +{"id": "g0298-oos_fora_do_dominio-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.0025997400259974005, "parceiros_ofertas": 0.0014998500149985005, "desconto_retencao": 0.0014998500149985005, "seguranca_fraude": 0.0008999100089991003, "seguranca_perda_roubo": 0.0004999500049995001, "negociacao_divida": 0.00019998000199980009, "internet_consumo": 0.005799420057994202, "conta_explicacao": 0.0016998300169983004, "vas_cancelamento": 0.9443055694430559, "roaming_duvida": 0.0004999500049995001, "conta_pagamento_confirmacao": 9.999000099990004e-05, "marketplace_compra": 0.03339666033396661, "beneficios_consulta": 0.00019998000199980009, "conta_debito_automatico_digital": 0.00039996000399960017, "troca_numero": 0.00039996000399960017, "sem_correspondencia": 0.005999400059994002}, "confidence": 0.8925, "input_tokens": 289, "latency_ms": 210.01980599999115} +{"id": "g0298-oos_fora_do_dominio-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.019, "suporte_configuracao": 0.2975, "conta_vencimento": 0.0143, "sem_correspondencia": 0.6692}, "confidence": 0.4477, "input_tokens": 141, "latency_ms": 116.06744199997365} +{"id": "g0298-oos_fora_do_dominio-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0465046504650465, "recarga_nao_creditada": 0.06060606060606061, "recarga_realizar": 0.008000800080008, "internet_pacote_adicional": 0.0047004700470047005, "marketplace_pedido": 0.0029002900290029, "fidelidade_resgate": 0.0026002600260026003, "roaming_pacote": 0.0025002500250025004, "conta_contestacao": 0.0038003800380038005, "plano_nova_linha": 0.0026002600260026003, "internet_problema_conexao": 0.04970497049704971, "atendimento_humano": 0.0026002600260026003, "sem_correspondencia": 0.8134813481348134}, "confidence": 0.6808, "input_tokens": 277, "latency_ms": 188.30162900002279} +{"id": "g0298-oos_fora_do_dominio-emocional-4-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_pacote": 0.004100410041004101, "portabilidade": 0.004000400040004, "reclamacao_atendimento": 0.7553755375537553, "conta_pagamento_confirmacao": 0.004000400040004, "marketplace_compra": 0.004300430043004301, "conta_contestacao": 0.0096009600960096, "vas_cancelamento": 0.2128212821282128, "sem_correspondencia": 0.0058005800580058}, "confidence": 0.6605, "input_tokens": 230, "latency_ms": 157.3519469999951} +{"id": "g0298-oos_fora_do_dominio-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.00020002000200020005, "parceiros_ofertas": 0.00020002000200020005, "conta_debito_automatico_digital": 0.00020002000200020005, "conta_pagamento_confirmacao": 0.00010001000100010003, "negociacao_religacao": 0.0012001200120012002, "reclamacao_atendimento": 0.0004000400040004001, "cadastro_atualizacao": 0.00020002000200020005, "sem_correspondencia": 0.9974997499749976}, "confidence": 0.9891, "input_tokens": 232, "latency_ms": 156.33166000003484} +{"id": "g0298-oos_fora_do_dominio-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0312031203120312, "conta_pagamento_confirmacao": 0.0039003900390039, "suporte_sem_sinal": 0.018101810181018103, "sem_correspondencia": 0.9467946794679468}, "confidence": 0.8163, "input_tokens": 157, "latency_ms": 120.07498200000555} +{"id": "g0298-oos_fora_do_dominio-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.8715871587158714, "recarga_nao_creditada": 0.0034003400340033994, "reclamacao_atendimento": 0.04000400040003999, "cancelamento_linha": 0.008900890089008899, "negociacao_religacao": 0.0082008200820082, "roaming_pacote": 0.0006000600060005999, "roaming_cobranca": 0.0013001300130012997, "vas_consulta": 0.0238023802380238, "conta_explicacao": 0.0041004100410041, "internet_problema_conexao": 0.0027002700270027, "negociacao_divida": 0.0006000600060005999, "sem_correspondencia": 0.03480348034803479}, "confidence": 0.7539, "input_tokens": 289, "latency_ms": 188.95827400001508} +{"id": "g0298-oos_fora_do_dominio-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.36662667466506693, "suporte_configuracao": 0.008698260347930411, "marketplace_compra": 0.020995800839832032, "marketplace_pedido": 0.06338732253549288, "seguranca_perda_roubo": 0.1341731653669266, "recarga_nao_creditada": 0.06838632273545289, "cancelamento_linha": 0.08788242351529693, "conta_segunda_via": 0.006798640271945609, "cadastro_atualizacao": 0.007698460307938411, "plano_consulta": 0.010297940411917615, "portabilidade": 0.03509298140371925, "conta_pagamento_confirmacao": 0.006498700259948009, "plano_nova_linha": 0.009098180363927214, "vas_consulta": 0.009598080383923213, "bonus_nao_recebido": 0.006798640271945609, "sem_correspondencia": 0.1579684063187362}, "confidence": 0.274, "input_tokens": 295, "latency_ms": 208.95997600001692} +{"id": "g0298-oos_fora_do_dominio-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.5948405159484053, "conta_contestacao": 0.0011998800119988003, "troca_numero": 0.017998200179982004, "reclamacao_atendimento": 0.0004999500049995001, "bonus_nao_recebido": 0.0005999400059994002, "desconto_retencao": 0.0007999200079992003, "recarga_nao_creditada": 0.0014998500149985005, "atendimento_humano": 0.0005999400059994002, "conta_vencimento": 0.0004999500049995001, "suporte_configuracao": 0.017098290170982907, "vas_consulta": 0.02769723027697231, "vas_contratacao": 0.0004999500049995001, "roaming_cobranca": 0.0006999300069993002, "vas_cancelamento": 0.0006999300069993002, "plano_troca": 0.0004999500049995001, "sem_correspondencia": 0.3342665733426658}, "confidence": 0.6489, "input_tokens": 282, "latency_ms": 215.26208699998506} +{"id": "g0298-oos_fora_do_dominio-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.0185, "vas_consulta": 0.0302, "roaming_duvida": 0.0041, "roaming_cobranca": 0.003, "cadastro_atualizacao": 0.0019, "conta_pagamento_confirmacao": 0.0012, "plano_nova_linha": 0.6921, "suporte_chip_esim": 0.0369, "portabilidade": 0.0038, "roaming_pacote": 0.0057, "reclamacao_atendimento": 0.0485, "sem_correspondencia": 0.1541}, "confidence": 0.5568, "input_tokens": 283, "latency_ms": 200.0838619999854} +{"id": "g0298-oos_fora_do_dominio-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"beneficios_consulta": 0.0028, "conta_contestacao": 0.9842, "bonus_nao_recebido": 0.0038, "sem_correspondencia": 0.0092}, "confidence": 0.9305, "input_tokens": 145, "latency_ms": 124.28518799998756} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9829916833782587, "conta_debito_automatico_digital": 0.0005000975190162082, "portabilidade": 0.001600312060851866, "fidelidade_resgate": 0.001100214541835658, "plano_troca": 1.0001950380324161e-06, "parceiros_ofertas": 0.00020003900760648326, "roaming_pacote": 1.0001950380324161e-06, "conta_segunda_via": 1.0001950380324161e-06, "suporte_configuracao": 0.0068013262586204305, "marketplace_pedido": 0.00020003900760648326, "marketplace_compra": 0.0005000975190162082, "plano_consulta": 0.00020003900760648326, "plano_nova_linha": 1.0001950380324161e-06, "roaming_cobranca": 0.00010001950380324163, "vas_contratacao": 1.0001950380324161e-06, "sem_correspondencia": 0.005801131220588014}, "confidence": 0.9588, "input_tokens": 290, "latency_ms": 228.76033699998288} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.1022, "recarga_realizar": 0.097, "recarga_saldo": 0.1074, "sem_correspondencia": 0.6934}, "confidence": 0.3126, "input_tokens": 136, "latency_ms": 112.21448500003817} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0139, "vas_cancelamento": 0.0144, "cancelamento_linha": 0.0136, "sem_correspondencia": 0.9581}, "confidence": 0.8413, "input_tokens": 133, "latency_ms": 108.92081000002918} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9756975697569755, "desconto_retencao": 0.0016001600160015998, "conta_explicacao": 0.0007000700070006999, "roaming_pacote": 0.0007000700070006999, "plano_consulta": 0.0009000900090008998, "internet_consumo": 0.0036003600360035993, "roaming_cobranca": 0.0014001400140013999, "marketplace_pedido": 0.0018001800180017997, "negociacao_religacao": 0.0009000900090008998, "fidelidade_resgate": 0.0010001000100009999, "conta_segunda_via": 0.0007000700070006999, "sem_correspondencia": 0.011001100110010998}, "confidence": 0.9355, "input_tokens": 278, "latency_ms": 185.49858300002597} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_chip_esim": 0.0036, "atendimento_humano": 0.1145, "internet_problema_conexao": 0.3288, "roaming_cobranca": 0.0038, "recarga_realizar": 0.0032, "fidelidade_pontos": 0.0088, "parceiros_ofertas": 0.2646, "internet_consumo": 0.0381, "cadastro_atualizacao": 0.0089, "negociacao_divida": 0.0113, "seguranca_perda_roubo": 0.0048, "sem_correspondencia": 0.2096}, "confidence": 0.3411, "input_tokens": 274, "latency_ms": 219.17209199995114} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"bonus_nao_recebido": 0.10368963103689631, "recarga_saldo": 9.999000099990002e-05, "conta_vencimento": 9.999000099990002e-05, "marketplace_pedido": 0.006999300069993001, "negociacao_divida": 9.999000099990002e-05, "fidelidade_pontos": 0.015398460153984602, "plano_consulta": 0.00019998000199980003, "plano_troca": 9.999000099990002e-05, "plano_nova_linha": 9.999000099990002e-05, "conta_contestacao": 0.7872212778722127, "internet_consumo": 0.0005999400059994001, "beneficios_consulta": 0.0010998900109989002, "suporte_chip_esim": 9.999000099990002e-05, "conta_explicacao": 0.0807919208079192, "troca_numero": 9.999000099990002e-05, "sem_correspondencia": 0.0032996700329967}, "confidence": 0.7243, "input_tokens": 287, "latency_ms": 283.1169180000188} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9155084491550844, "marketplace_compra": 0.00019998000199980003, "recarga_nao_creditada": 0.0017998200179982, "plano_nova_linha": 9.999000099990002e-05, "recarga_realizar": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "cancelamento_linha": 0.0741925807419258, "desconto_retencao": 0.004999500049995001, "plano_troca": 9.999000099990002e-05, "suporte_chip_esim": 9.999000099990002e-05, "roaming_pacote": 9.999000099990002e-05, "sem_correspondencia": 0.0026997300269973002}, "confidence": 0.8656, "input_tokens": 292, "latency_ms": 315.16951300000073} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9923967907337636, "roaming_pacote": 9.99896010814875e-07, "internet_consumo": 0.0014998440162223127, "conta_vencimento": 9.99896010814875e-07, "fidelidade_resgate": 9.998960108148752e-05, "fidelidade_pontos": 9.99896010814875e-07, "conta_segunda_via": 9.998960108148752e-05, "bonus_nao_recebido": 0.0002999688032444625, "suporte_configuracao": 9.998960108148752e-05, "recarga_saldo": 9.99896010814875e-07, "recarga_nao_creditada": 0.00019997920216297503, "sem_correspondencia": 0.005299448857318838}, "confidence": 0.9792, "input_tokens": 279, "latency_ms": 268.76133400003255} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0109, "beneficios_consulta": 0.0195, "portabilidade": 0.1104, "plano_consulta": 0.011, "suporte_sem_sinal": 0.0286, "conta_debito_automatico_digital": 0.0064, "conta_pagamento_confirmacao": 0.0044, "sem_correspondencia": 0.8088}, "confidence": 0.6402, "input_tokens": 223, "latency_ms": 167.16862199996285} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.03830000000000001, "seguranca_fraude": 0.33760000000000007, "suporte_chip_esim": 0.07780000000000001, "plano_troca": 0.08790000000000002, "conta_pagamento_confirmacao": 0.033800000000000004, "negociacao_divida": 0.03350000000000001, "suporte_configuracao": 0.03370000000000001, "sem_correspondencia": 0.35740000000000005}, "confidence": 0.2237, "input_tokens": 247, "latency_ms": 186.71848700000737} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "fidelidade_resgate", "probabilities": {"vas_contratacao": 0.0167, "recarga_nao_creditada": 0.0037, "desconto_retencao": 0.0068, "vas_consulta": 0.4213, "marketplace_pedido": 0.0126, "fidelidade_resgate": 0.4438, "suporte_configuracao": 0.0037, "sem_correspondencia": 0.0914}, "confidence": 0.4506, "input_tokens": 216, "latency_ms": 158.89980100001821} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9262630951332921, "conta_segunda_via": 0.0021008235228209453, "reclamacao_atendimento": 1.0003921537242598e-06, "bonus_nao_recebido": 1.0003921537242598e-06, "plano_nova_linha": 1.0003921537242598e-06, "plano_consulta": 1.0003921537242598e-06, "negociacao_religacao": 0.006702627429952541, "vas_cancelamento": 0.0018007058767036674, "internet_problema_conexao": 1.0003921537242598e-06, "roaming_pacote": 1.0003921537242598e-06, "vas_contratacao": 0.004301686261014317, "roaming_duvida": 1.0003921537242598e-06, "seguranca_perda_roubo": 0.010404078398732301, "conta_debito_automatico_digital": 0.0020007843074485196, "atendimento_humano": 1.0003921537242598e-06, "sem_correspondencia": 0.04641819593280565}, "confidence": 0.8706, "input_tokens": 288, "latency_ms": 212.13783299998568} +{"id": "g0306-oos_outra_empresa-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9707029297070293, "conta_explicacao": 0.0008999100089991, "conta_contestacao": 0.0004999500049995, "plano_consulta": 0.0018998100189981002, "troca_numero": 0.0022997700229977, "portabilidade": 0.0011998800119988001, "negociacao_religacao": 0.0010998900109989002, "sem_correspondencia": 0.0213978602139786}, "confidence": 0.922, "input_tokens": 216, "latency_ms": 170.41842500003668} +{"id": "g0306-oos_outra_empresa-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.0071992800719928, "conta_vencimento": 0.24487551244875513, "negociacao_religacao": 0.24617538246175383, "sem_correspondencia": 0.5017498250174983}, "confidence": 0.2273, "input_tokens": 133, "latency_ms": 108.34357599998157} +{"id": "g0306-oos_outra_empresa-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.0009, "cancelamento_linha": 0.9904, "roaming_pacote": 0.0008, "sem_correspondencia": 0.0079}, "confidence": 0.9568, "input_tokens": 129, "latency_ms": 107.1860800000195} +{"id": "g0306-oos_outra_empresa-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9621962196219621, "suporte_chip_esim": 0.0026002600260026003, "negociacao_divida": 0.0003000300030003, "sem_correspondencia": 0.0349034903490349}, "confidence": 0.8757, "input_tokens": 152, "latency_ms": 116.72761500000206} +{"id": "g0306-oos_outra_empresa-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0015001500150015003, "conta_debito_automatico_digital": 0.0015001500150015003, "recarga_nao_creditada": 0.0028002800280028, "internet_consumo": 0.0069006900690069, "seguranca_fraude": 0.0711071107110711, "seguranca_perda_roubo": 0.12281228122812282, "conta_contestacao": 0.0029002900290029, "suporte_chip_esim": 0.0017001700170017002, "portabilidade": 0.0024002400240024, "fidelidade_pontos": 0.0015001500150015003, "marketplace_compra": 0.0083008300830083, "sem_correspondencia": 0.7765776577657766}, "confidence": 0.6763, "input_tokens": 293, "latency_ms": 197.3217449999538} +{"id": "g0306-oos_outra_empresa-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.12351235123512351, "conta_pagamento_confirmacao": 0.013701370137013702, "marketplace_compra": 0.5576557655765576, "fidelidade_resgate": 0.013501350135013501, "negociacao_divida": 0.013001300130013, "conta_segunda_via": 0.012701270127012701, "recarga_realizar": 0.013001300130013, "marketplace_pedido": 0.111011101110111, "vas_consulta": 0.018101810181018103, "seguranca_fraude": 0.0633063306330633, "suporte_chip_esim": 0.013601360136013601, "sem_correspondencia": 0.046904690469046904}, "confidence": 0.3711, "input_tokens": 294, "latency_ms": 200.8004509999637} +{"id": "g0306-oos_outra_empresa-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"recarga_realizar": 1.0000910082817536e-06, "beneficios_consulta": 1.0000910082817536e-06, "vas_contratacao": 1.0000910082817536e-06, "conta_segunda_via": 1.0000910082817536e-06, "portabilidade": 1.0000910082817536e-06, "seguranca_fraude": 0.9983908535676745, "internet_problema_conexao": 1.0000910082817536e-06, "negociacao_divida": 1.0000910082817536e-06, "cancelamento_linha": 1.0000910082817536e-06, "internet_pacote_adicional": 1.0000910082817536e-06, "fidelidade_resgate": 0.001400127411594455, "sem_correspondencia": 0.00020001820165635074}, "confidence": 0.9947, "input_tokens": 282, "latency_ms": 203.50512099997786} +{"id": "g0306-oos_outra_empresa-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 9.999860001959969e-07, "internet_problema_conexao": 0.9998860015959773, "roaming_cobranca": 9.999860001959969e-07, "roaming_pacote": 9.999860001959969e-07, "suporte_configuracao": 9.999860001959969e-07, "conta_pagamento_confirmacao": 9.999860001959969e-07, "suporte_chip_esim": 9.999860001959969e-07, "internet_consumo": 9.999860001959969e-07, "roaming_duvida": 9.999860001959969e-07, "plano_troca": 9.999860001959969e-07, "seguranca_perda_roubo": 9.999860001959969e-07, "conta_segunda_via": 9.999860001959969e-07, "bonus_nao_recebido": 9.999860001959969e-07, "conta_contestacao": 9.999860001959969e-07, "vas_cancelamento": 9.99986000195997e-05, "sem_correspondencia": 9.999860001959969e-07}, "confidence": 0.9996, "input_tokens": 296, "latency_ms": 180.41472199996633} +{"id": "g0306-oos_outra_empresa-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"troca_numero": 0.0005999382063647444, "marketplace_pedido": 0.9953974740601719, "plano_nova_linha": 0.0001999794021215815, "fidelidade_resgate": 9.998970106079074e-07, "cadastro_atualizacao": 9.998970106079074e-07, "vas_cancelamento": 0.0012998661137902795, "conta_debito_automatico_digital": 9.998970106079074e-07, "atendimento_humano": 9.998970106079075e-05, "conta_segunda_via": 9.998970106079075e-05, "seguranca_perda_roubo": 0.0002999691031823722, "bonus_nao_recebido": 9.998970106079075e-05, "sem_correspondencia": 0.0018998043201550242}, "confidence": 0.9855, "input_tokens": 280, "latency_ms": 174.37829400000737} +{"id": "g0306-oos_outra_empresa-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"vas_cancelamento": 0.0619, "suporte_sem_sinal": 0.0024, "plano_consulta": 0.0044, "seguranca_fraude": 0.0905, "marketplace_compra": 0.79, "desconto_retencao": 0.0072, "recarga_nao_creditada": 0.0149, "sem_correspondencia": 0.0287}, "confidence": 0.6085, "input_tokens": 233, "latency_ms": 147.42963800000553} +{"id": "g0306-oos_outra_empresa-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.00010002000400080019, "reclamacao_atendimento": 0.9954990998199642, "negociacao_divida": 0.00010002000400080019, "cancelamento_linha": 0.00020004000800160037, "roaming_pacote": 0.00020004000800160037, "bonus_nao_recebido": 0.00010002000400080019, "troca_numero": 0.00010002000400080019, "conta_debito_automatico_digital": 0.00010002000400080019, "fidelidade_pontos": 0.00010002000400080019, "internet_consumo": 0.00010002000400080019, "marketplace_pedido": 0.00010002000400080019, "sem_correspondencia": 0.003300660132026406}, "confidence": 0.9855, "input_tokens": 271, "latency_ms": 173.62324199996237} +{"id": "g0306-oos_outra_empresa-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0008, "internet_consumo": 0.0091, "plano_consulta": 0.0021, "sem_correspondencia": 0.988}, "confidence": 0.947, "input_tokens": 138, "latency_ms": 100.43428599999515} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 326, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.09219078092190781, "negociacao_religacao": 0.1048895110488951, "recarga_nao_creditada": 0.10668933106689331, "sem_correspondencia": 0.6962303769623038}, "confidence": 0.3168, "input_tokens": 207, "latency_ms": 148.64733699999988} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 265, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.00019998000199980003, "fidelidade_pontos": 0.00039996000399960006, "internet_problema_conexao": 0.9573042695730427, "conta_vencimento": 9.999000099990002e-05, "roaming_cobranca": 0.0004999500049995, "conta_contestacao": 0.0015998400159984002, "roaming_pacote": 9.999000099990002e-05, "sem_correspondencia": 0.03979602039796021}, "confidence": 0.9086, "input_tokens": 251, "latency_ms": 162.54286899999215} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 280, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.42244224422442245, "internet_pacote_adicional": 0.005700570057005701, "plano_nova_linha": 0.0056005600560056, "sem_correspondencia": 0.5662566256625663}, "confidence": 0.4626, "input_tokens": 185, "latency_ms": 122.17116700003317} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 270, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9931006899310071, "negociacao_divida": 0.00019998000199980009, "cadastro_atualizacao": 0.00019998000199980009, "vas_contratacao": 0.004499550044995501, "recarga_saldo": 0.00019998000199980009, "cancelamento_linha": 0.00019998000199980009, "suporte_sem_sinal": 0.00039996000399960017, "beneficios_consulta": 0.00019998000199980009, "conta_segunda_via": 0.00019998000199980009, "marketplace_compra": 0.00019998000199980009, "fidelidade_resgate": 0.00019998000199980009, "sem_correspondencia": 0.00039996000399960017}, "confidence": 0.9798, "input_tokens": 322, "latency_ms": 192.51797499998702} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0120987901209879, "vas_consulta": 0.0023997600239976003, "recarga_nao_creditada": 0.015098490150984903, "seguranca_fraude": 0.0225977402259774, "negociacao_divida": 0.0023997600239976003, "recarga_saldo": 0.0023997600239976003, "atendimento_humano": 0.004899510048995101, "recarga_realizar": 0.0058994100589941, "fidelidade_pontos": 0.0023997600239976003, "suporte_sem_sinal": 0.0023997600239976003, "roaming_cobranca": 0.0023997600239976003, "parceiros_ofertas": 0.008299170082991702, "negociacao_religacao": 0.0024997500249975004, "marketplace_compra": 0.019598040195980403, "reclamacao_atendimento": 0.004399560043995601, "sem_correspondencia": 0.8902109789021098}, "confidence": 0.7821, "input_tokens": 338, "latency_ms": 199.88124799999696} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0336, "bonus_nao_recebido": 0.0356, "vas_consulta": 0.0331, "sem_correspondencia": 0.8977}, "confidence": 0.6809, "input_tokens": 183, "latency_ms": 125.9721259999651} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 222, "length_bucket": "longo"}, "pred": "conta_segunda_via", "probabilities": {"plano_consulta": 0.008599140085991401, "internet_pacote_adicional": 0.0014998500149985001, "suporte_chip_esim": 0.005499450054994501, "conta_explicacao": 0.035996400359964, "conta_debito_automatico_digital": 0.0017998200179982, "negociacao_divida": 0.0014998500149985001, "cadastro_atualizacao": 0.0012998700129987, "troca_numero": 0.0036996300369963007, "negociacao_religacao": 0.005499450054994501, "seguranca_perda_roubo": 0.011698830116988301, "recarga_saldo": 0.0021997800219978004, "conta_contestacao": 0.009599040095990401, "conta_segunda_via": 0.4695530446955305, "conta_pagamento_confirmacao": 0.0012998700129987, "recarga_realizar": 0.0011998800119988001, "sem_correspondencia": 0.4390560943905609}, "confidence": 0.5957, "input_tokens": 325, "latency_ms": 196.63366099996438} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 269, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.056988602279544096, "internet_consumo": 0.021595680863827234, "recarga_nao_creditada": 0.005498900219956008, "internet_pacote_adicional": 0.005298940211957609, "recarga_realizar": 0.00599880023995201, "roaming_pacote": 0.005498900219956008, "conta_explicacao": 0.005098980203959208, "plano_troca": 0.005098980203959208, "suporte_sem_sinal": 0.8418316336732653, "suporte_configuracao": 0.005098980203959208, "marketplace_pedido": 0.009498100379924015, "sem_correspondencia": 0.03249350129974005}, "confidence": 0.7012, "input_tokens": 329, "latency_ms": 194.69234800004642} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 199, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"conta_contestacao": 9.999900000999991e-07, "roaming_pacote": 9.999900000999991e-07, "troca_numero": 9.999900000999991e-07, "suporte_chip_esim": 9.999900000999991e-07, "portabilidade": 9.999900000999991e-07, "marketplace_compra": 0.010499895001049992, "negociacao_divida": 9.999900000999991e-07, "recarga_nao_creditada": 9.999900000999991e-07, "plano_nova_linha": 9.999900000999991e-07, "desconto_retencao": 0.9894901050989492, "conta_segunda_via": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9764, "input_tokens": 302, "latency_ms": 183.36645900001258} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.0020999999999999994, "fidelidade_resgate": 0.0007999999999999998, "internet_problema_conexao": 0.13519999999999996, "vas_cancelamento": 0.0005999999999999998, "internet_pacote_adicional": 0.33519999999999994, "atendimento_humano": 0.005299999999999999, "suporte_sem_sinal": 0.0005999999999999998, "cancelamento_linha": 0.0009999999999999998, "internet_consumo": 0.08859999999999998, "plano_nova_linha": 0.0005999999999999998, "recarga_nao_creditada": 0.0005999999999999998, "seguranca_fraude": 0.004299999999999999, "recarga_saldo": 0.0005999999999999998, "conta_pagamento_confirmacao": 0.0006999999999999999, "parceiros_ofertas": 0.0005999999999999998, "sem_correspondencia": 0.4231999999999999}, "confidence": 0.5223, "input_tokens": 328, "latency_ms": 195.89932700000645} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 249, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.5222000000000001, "marketplace_pedido": 0.005200000000000001, "parceiros_ofertas": 0.004900000000000001, "atendimento_humano": 0.023100000000000002, "roaming_duvida": 0.0025000000000000005, "conta_explicacao": 0.40480000000000005, "recarga_saldo": 0.0012000000000000001, "vas_contratacao": 0.0009000000000000001, "suporte_configuracao": 0.0009000000000000001, "negociacao_religacao": 0.020900000000000002, "portabilidade": 0.0019000000000000002, "sem_correspondencia": 0.011500000000000002}, "confidence": 0.5873, "input_tokens": 327, "latency_ms": 196.7376359999662} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 287, "length_bucket": "longo"}, "pred": "internet_consumo", "probabilities": {"marketplace_pedido": 0.057194280571942806, "cadastro_atualizacao": 0.010898910108989102, "plano_consulta": 0.013098690130986902, "roaming_pacote": 0.012698730126987301, "internet_consumo": 0.3308669133086692, "internet_problema_conexao": 0.19438056194380562, "reclamacao_atendimento": 0.27017298270172985, "sem_correspondencia": 0.11068893110688932}, "confidence": 0.2275, "input_tokens": 264, "latency_ms": 196.2380699999926} +{"id": "g0311-oos_outra_empresa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"recarga_realizar": 0.00029997000299970003, "troca_numero": 0.00029997000299970003, "roaming_duvida": 0.9904009599040097, "sem_correspondencia": 0.008999100089991}, "confidence": 0.9596, "input_tokens": 151, "latency_ms": 112.72616700000526} +{"id": "g0311-oos_outra_empresa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 142, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"conta_vencimento": 0.0283, "desconto_retencao": 0.8835, "suporte_configuracao": 0.017, "sem_correspondencia": 0.0712}, "confidence": 0.6625, "input_tokens": 165, "latency_ms": 116.00898199998255} +{"id": "g0311-oos_outra_empresa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.1416858314168583, "marketplace_compra": 0.23527647235276475, "conta_contestacao": 0.0962903709629037, "sem_correspondencia": 0.5267473252674733}, "confidence": 0.1486, "input_tokens": 176, "latency_ms": 118.3227299999885} +{"id": "g0311-oos_outra_empresa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.18648135186481352, "reclamacao_atendimento": 0.05499450054994501, "atendimento_humano": 0.46555344465553444, "sem_correspondencia": 0.292970702929707}, "confidence": 0.1429, "input_tokens": 146, "latency_ms": 104.87124000002268} +{"id": "g0311-oos_outra_empresa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"troca_numero": 9.99986000195997e-07, "cancelamento_linha": 9.99986000195997e-07, "marketplace_pedido": 0.9995860057959187, "roaming_pacote": 9.99986000195997e-07, "bonus_nao_recebido": 9.99986000195997e-07, "plano_consulta": 9.99986000195997e-07, "suporte_chip_esim": 9.99986000195997e-07, "roaming_cobranca": 9.99986000195997e-07, "conta_pagamento_confirmacao": 9.99986000195997e-07, "roaming_duvida": 9.99986000195997e-07, "conta_contestacao": 9.99986000195997e-07, "internet_consumo": 9.99986000195997e-07, "marketplace_compra": 9.99986000195997e-07, "conta_segunda_via": 0.00039999440007839883, "plano_troca": 9.99986000195997e-07, "sem_correspondencia": 9.99986000195997e-07}, "confidence": 0.9987, "input_tokens": 307, "latency_ms": 186.37492499999553} +{"id": "g0311-oos_outra_empresa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_cancelamento": 0.1465, "plano_troca": 0.0014, "negociacao_religacao": 0.0014, "cancelamento_linha": 0.1993, "beneficios_consulta": 0.0013, "plano_nova_linha": 0.0016, "conta_segunda_via": 0.0013, "conta_vencimento": 0.0014, "recarga_saldo": 0.0014, "suporte_chip_esim": 0.0014, "atendimento_humano": 0.5626, "sem_correspondencia": 0.0804}, "confidence": 0.516, "input_tokens": 293, "latency_ms": 178.3830389999821} +{"id": "g0311-oos_outra_empresa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.2069, "cadastro_atualizacao": 0.0439, "vas_consulta": 0.3226, "sem_correspondencia": 0.4266}, "confidence": 0.1404, "input_tokens": 157, "latency_ms": 113.74982699999237} +{"id": "g0311-oos_outra_empresa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"bonus_nao_recebido": 0.003699630036996301, "recarga_nao_creditada": 0.007999200079992002, "internet_consumo": 0.12338766123387664, "conta_contestacao": 0.0012998700129987003, "troca_numero": 0.05139486051394862, "internet_problema_conexao": 0.4346565343465654, "plano_nova_linha": 0.0010998900109989004, "suporte_chip_esim": 0.0011998800119988003, "negociacao_religacao": 0.05139486051394862, "roaming_duvida": 0.02869713028697131, "atendimento_humano": 0.14098590140985903, "cadastro_atualizacao": 0.0010998900109989004, "recarga_realizar": 0.0011998800119988003, "vas_cancelamento": 0.042095790420957915, "marketplace_pedido": 0.10198980101989803, "sem_correspondencia": 0.007799220077992202}, "confidence": 0.3485, "input_tokens": 300, "latency_ms": 181.22585099996513} +{"id": "g0311-oos_outra_empresa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 123, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.3326, "internet_consumo": 0.3111, "plano_troca": 0.0385, "sem_correspondencia": 0.3178}, "confidence": 0.1206, "input_tokens": 177, "latency_ms": 119.01395000001003} +{"id": "g0311-oos_outra_empresa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_saldo": 0.00039996000399960006, "troca_numero": 0.00039996000399960006, "portabilidade": 0.0046995300469953, "seguranca_fraude": 0.009799020097990201, "negociacao_divida": 0.0015998400159984002, "plano_nova_linha": 0.00019998000199980003, "marketplace_compra": 0.001999800019998, "roaming_pacote": 0.00019998000199980003, "bonus_nao_recebido": 0.0007999200079992001, "conta_pagamento_confirmacao": 9.999000099990002e-05, "seguranca_perda_roubo": 0.15928407159284072, "atendimento_humano": 0.00029997000299970003, "suporte_sem_sinal": 9.999000099990002e-05, "reclamacao_atendimento": 0.8180181981801821, "marketplace_pedido": 0.0010998900109989002, "sem_correspondencia": 0.000999900009999}, "confidence": 0.7895, "input_tokens": 297, "latency_ms": 179.28868699999612} +{"id": "g0311-oos_outra_empresa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"internet_consumo": 0.0121, "conta_contestacao": 0.006, "conta_explicacao": 0.0145, "seguranca_fraude": 0.0181, "recarga_saldo": 0.0046, "conta_vencimento": 0.0044, "plano_consulta": 0.0045, "bonus_nao_recebido": 0.0044, "atendimento_humano": 0.0045, "negociacao_divida": 0.8339, "recarga_realizar": 0.0046, "sem_correspondencia": 0.0884}, "confidence": 0.7062, "input_tokens": 305, "latency_ms": 195.19762599998103} +{"id": "g0311-oos_outra_empresa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0041004100410041, "cadastro_atualizacao": 0.0006000600060005999, "internet_problema_conexao": 0.3788378837883788, "conta_vencimento": 0.0005000500050005, "conta_debito_automatico_digital": 0.0016001600160016, "bonus_nao_recebido": 0.0005000500050005, "recarga_nao_creditada": 0.0013001300130013, "internet_pacote_adicional": 0.0013001300130013, "conta_segunda_via": 0.0007000700070006999, "marketplace_pedido": 0.0019001900190019, "suporte_sem_sinal": 0.0016001600160016, "parceiros_ofertas": 0.0005000500050005, "roaming_pacote": 0.0005000500050005, "desconto_retencao": 0.0005000500050005, "seguranca_fraude": 0.2781278127812781, "sem_correspondencia": 0.3274327432743274}, "confidence": 0.5705, "input_tokens": 306, "latency_ms": 203.09609599996747} +{"id": "g0313-oos_conversa-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.0015000000000000002, "bonus_nao_recebido": 0.0004000000000000001, "conta_contestacao": 0.00030000000000000003, "fidelidade_resgate": 0.00030000000000000003, "recarga_realizar": 0.00030000000000000003, "internet_pacote_adicional": 0.03640000000000001, "conta_pagamento_confirmacao": 0.00030000000000000003, "plano_consulta": 0.0007000000000000001, "roaming_pacote": 0.00030000000000000003, "internet_problema_conexao": 0.9175000000000001, "plano_troca": 0.00030000000000000003, "conta_segunda_via": 0.00030000000000000003, "recarga_saldo": 0.00030000000000000003, "portabilidade": 0.00030000000000000003, "internet_consumo": 0.016800000000000002, "sem_correspondencia": 0.024000000000000004}, "confidence": 0.8569, "input_tokens": 289, "latency_ms": 196.59949499998675} +{"id": "g0313-oos_conversa-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"negociacao_religacao": 0.019903980796159234, "recarga_nao_creditada": 0.009601920384076815, "atendimento_humano": 0.01700340068013603, "bonus_nao_recebido": 0.022904580916183238, "suporte_sem_sinal": 0.05641128225645129, "vas_contratacao": 0.06841368273654731, "conta_contestacao": 0.003500700140028006, "suporte_chip_esim": 0.15313062612522507, "beneficios_consulta": 0.007301460292058412, "marketplace_pedido": 0.00590118023604721, "seguranca_fraude": 0.44378875775155036, "suporte_configuracao": 0.09491898379675937, "conta_explicacao": 0.01920384076815363, "negociacao_divida": 0.0022004400880176037, "recarga_saldo": 0.0038007601520304063, "sem_correspondencia": 0.07201440288057612}, "confidence": 0.3214, "input_tokens": 294, "latency_ms": 200.18459300001723} +{"id": "g0313-oos_conversa-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_pacote_adicional": 0.0004000000000000001, "vas_contratacao": 0.6664000000000001, "suporte_chip_esim": 0.00030000000000000003, "bonus_nao_recebido": 0.00020000000000000004, "fidelidade_resgate": 0.020900000000000002, "cancelamento_linha": 0.08400000000000002, "desconto_retencao": 0.00020000000000000004, "sem_correspondencia": 0.22760000000000002}, "confidence": 0.5648, "input_tokens": 230, "latency_ms": 158.1806070000198} +{"id": "g0313-oos_conversa-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.03180000000000001, "desconto_retencao": 0.012000000000000002, "parceiros_ofertas": 0.054400000000000004, "plano_troca": 0.014200000000000003, "fidelidade_resgate": 0.012900000000000002, "bonus_nao_recebido": 0.0025000000000000005, "recarga_saldo": 0.0025000000000000005, "negociacao_divida": 0.0024000000000000002, "reclamacao_atendimento": 0.37520000000000003, "roaming_duvida": 0.007500000000000001, "roaming_cobranca": 0.010800000000000002, "internet_pacote_adicional": 0.026200000000000005, "roaming_pacote": 0.0032000000000000006, "suporte_configuracao": 0.022500000000000003, "beneficios_consulta": 0.0025000000000000005, "sem_correspondencia": 0.41940000000000005}, "confidence": 0.4538, "input_tokens": 292, "latency_ms": 185.47144199999366} +{"id": "g0313-oos_conversa-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.34866513348665135, "internet_consumo": 0.032296770322967704, "internet_problema_conexao": 0.006299370062993701, "vas_cancelamento": 0.0405959404059594, "vas_consulta": 0.10148985101489852, "fidelidade_pontos": 0.40915908409159085, "suporte_configuracao": 0.006399360063993601, "atendimento_humano": 0.0092990700929907, "suporte_chip_esim": 0.012298770122987702, "negociacao_religacao": 0.0031996800319968005, "conta_segunda_via": 0.0028997100289971, "reclamacao_atendimento": 0.004299570042995701, "suporte_sem_sinal": 0.004399560043995601, "recarga_saldo": 0.005699430056994301, "marketplace_compra": 0.0045995400459954, "sem_correspondencia": 0.008399160083991601}, "confidence": 0.4428, "input_tokens": 294, "latency_ms": 179.56026000001657} +{"id": "g0313-oos_conversa-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"conta_pagamento_confirmacao": 0.0006, "vas_cancelamento": 0.0119, "atendimento_humano": 0.8626, "beneficios_consulta": 0.0006, "portabilidade": 0.0162, "suporte_configuracao": 0.0083, "parceiros_ofertas": 0.0006, "internet_pacote_adicional": 0.0173, "negociacao_divida": 0.0006, "desconto_retencao": 0.0006, "internet_problema_conexao": 0.0698, "sem_correspondencia": 0.0109}, "confidence": 0.753, "input_tokens": 272, "latency_ms": 178.75596499999347} +{"id": "g0313-oos_conversa-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.1542, "plano_consulta": 0.1452, "roaming_duvida": 0.0081, "vas_consulta": 0.0964, "internet_consumo": 0.1205, "recarga_saldo": 0.0047, "negociacao_religacao": 0.0041, "sem_correspondencia": 0.4668}, "confidence": 0.2829, "input_tokens": 212, "latency_ms": 134.89653999999973} +{"id": "g0313-oos_conversa-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.0072007200720072, "vas_contratacao": 0.0034003400340034003, "recarga_nao_creditada": 0.056405640564056406, "sem_correspondencia": 0.9329932993299329}, "confidence": 0.7966, "input_tokens": 141, "latency_ms": 103.3890789999532} +{"id": "g0313-oos_conversa-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.0212, "bonus_nao_recebido": 0.0435, "internet_pacote_adicional": 0.0707, "sem_correspondencia": 0.8646}, "confidence": 0.6169, "input_tokens": 141, "latency_ms": 103.64915200000269} +{"id": "g0313-oos_conversa-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.118, "vas_cancelamento": 0.0193, "suporte_sem_sinal": 0.0169, "sem_correspondencia": 0.8458}, "confidence": 0.6112, "input_tokens": 149, "latency_ms": 107.48755100001972} +{"id": "g0313-oos_conversa-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"seguranca_perda_roubo": 0.006900690069006902, "suporte_sem_sinal": 0.020602060206020605, "roaming_pacote": 0.0011001100110011005, "marketplace_compra": 0.009500950095009503, "plano_nova_linha": 0.46324632463246335, "seguranca_fraude": 0.013601360136013603, "marketplace_pedido": 0.009300930093009302, "negociacao_religacao": 0.002200220022002201, "internet_pacote_adicional": 0.0015001500150015005, "reclamacao_atendimento": 0.3970397039703971, "desconto_retencao": 0.0021002100210021006, "sem_correspondencia": 0.07290729072907293}, "confidence": 0.5095, "input_tokens": 281, "latency_ms": 176.39405800002805} +{"id": "g0313-oos_conversa-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.1127, "vas_consulta": 0.156, "troca_numero": 0.0148, "sem_correspondencia": 0.7165}, "confidence": 0.3961, "input_tokens": 133, "latency_ms": 99.48738000002777} +{"id": "g0316-oos_conversa-emocional-4-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"plano_nova_linha": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "roaming_duvida": 9.99985000224997e-07, "conta_debito_automatico_digital": 9.99985000224997e-07, "reclamacao_atendimento": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "atendimento_humano": 0.9999850002249969, "conta_explicacao": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "fidelidade_pontos": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 184.8616350000043} +{"id": "g0316-oos_conversa-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.009298140371925615, "conta_contestacao": 0.0009998000399920016, "marketplace_compra": 0.2520495900819836, "roaming_duvida": 0.006098780243951211, "plano_troca": 0.0006998600279944011, "negociacao_divida": 0.0006998600279944011, "recarga_saldo": 0.0007998400319936014, "recarga_nao_creditada": 0.009898020395920817, "troca_numero": 0.0006998600279944011, "cadastro_atualizacao": 0.0011997600479904018, "conta_segunda_via": 0.0006998600279944011, "bonus_nao_recebido": 0.0006998600279944011, "roaming_pacote": 0.0006998600279944011, "suporte_sem_sinal": 0.0031993601279744054, "fidelidade_resgate": 0.004099180163967207, "sem_correspondencia": 0.7081583683263348}, "confidence": 0.7102, "input_tokens": 279, "latency_ms": 202.9299710000032} +{"id": "g0316-oos_conversa-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_realizar": 1.0000920084647786e-06, "negociacao_religacao": 1.0000920084647786e-06, "internet_problema_conexao": 0.9891910055725126, "roaming_duvida": 1.0000920084647786e-06, "atendimento_humano": 0.00010000920084647787, "beneficios_consulta": 1.0000920084647786e-06, "conta_debito_automatico_digital": 1.0000920084647786e-06, "conta_contestacao": 1.0000920084647786e-06, "seguranca_fraude": 0.0011001012093112567, "troca_numero": 0.0004000368033859115, "bonus_nao_recebido": 0.00010000920084647787, "roaming_pacote": 0.00010000920084647787, "portabilidade": 1.0000920084647786e-06, "marketplace_compra": 1.0000920084647786e-06, "internet_consumo": 0.008300763670257663, "sem_correspondencia": 0.0007000644059253451}, "confidence": 0.9746, "input_tokens": 281, "latency_ms": 184.68211499998688} +{"id": "g0316-oos_conversa-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.004199580041995801, "suporte_sem_sinal": 0.2536746325367463, "vas_contratacao": 0.0051994800519948, "beneficios_consulta": 0.0028997100289971, "roaming_duvida": 0.014098590140985901, "seguranca_fraude": 0.03349665033496651, "plano_consulta": 0.012598740125987402, "suporte_chip_esim": 0.017198280171982803, "reclamacao_atendimento": 0.16048395160483953, "seguranca_perda_roubo": 0.0081991800819918, "roaming_pacote": 0.0034996500349965005, "sem_correspondencia": 0.4844515548445155}, "confidence": 0.4295, "input_tokens": 275, "latency_ms": 172.84562800000458} +{"id": "g0316-oos_conversa-emocional-4-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.21612161216121614, "atendimento_humano": 0.5861586158615861, "recarga_nao_creditada": 0.0007000700070007002, "negociacao_divida": 0.00030003000300030005, "conta_segunda_via": 0.00030003000300030005, "suporte_sem_sinal": 0.004300430043004301, "reclamacao_atendimento": 0.10521052105210522, "plano_nova_linha": 0.0035003500350035007, "internet_consumo": 0.004700470047004701, "fidelidade_resgate": 0.0007000700070007002, "roaming_cobranca": 0.0008000800080008002, "sem_correspondencia": 0.07720772077207722}, "confidence": 0.5297, "input_tokens": 270, "latency_ms": 170.41064000000006} +{"id": "g0316-oos_conversa-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 18, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.15429999999999996, "cancelamento_linha": 0.4844999999999999, "cadastro_atualizacao": 0.0017999999999999995, "fidelidade_resgate": 0.0009999999999999998, "marketplace_pedido": 0.003299999999999999, "recarga_nao_creditada": 0.011599999999999997, "negociacao_divida": 0.0008999999999999998, "suporte_sem_sinal": 0.026699999999999995, "roaming_pacote": 0.004799999999999999, "bonus_nao_recebido": 0.0024999999999999996, "reclamacao_atendimento": 0.0021999999999999997, "suporte_configuracao": 0.009599999999999997, "portabilidade": 0.010899999999999998, "plano_troca": 0.0008999999999999998, "parceiros_ofertas": 0.0009999999999999998, "sem_correspondencia": 0.2839999999999999}, "confidence": 0.513, "input_tokens": 279, "latency_ms": 177.51357100001997} +{"id": "g0316-oos_conversa-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0278, "conta_explicacao": 0.0278, "plano_troca": 0.0278, "plano_consulta": 0.0521, "cadastro_atualizacao": 0.0279, "roaming_duvida": 0.0278, "conta_pagamento_confirmacao": 0.0286, "sem_correspondencia": 0.7802}, "confidence": 0.5443, "input_tokens": 226, "latency_ms": 147.03059200002144} +{"id": "g0316-oos_conversa-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.6213, "negociacao_divida": 0.0121, "recarga_nao_creditada": 0.0293, "conta_segunda_via": 0.0118, "parceiros_ofertas": 0.0118, "negociacao_religacao": 0.0121, "marketplace_compra": 0.1024, "sem_correspondencia": 0.1992}, "confidence": 0.4395, "input_tokens": 221, "latency_ms": 142.84482399995113} +{"id": "g0316-oos_conversa-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0061, "cancelamento_linha": 0.0071, "conta_segunda_via": 0.0062, "sem_correspondencia": 0.9806}, "confidence": 0.9157, "input_tokens": 134, "latency_ms": 99.83641200000193} +{"id": "g0316-oos_conversa-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"plano_consulta": 0.11408859114088588, "recarga_nao_creditada": 0.0009999000099989999, "parceiros_ofertas": 0.0005999400059993998, "portabilidade": 0.0018998100189980998, "cancelamento_linha": 0.75982401759824, "internet_consumo": 0.0041995800419958, "internet_problema_conexao": 0.0421957804219578, "fidelidade_pontos": 0.0005999400059993998, "conta_pagamento_confirmacao": 0.0005999400059993998, "vas_consulta": 0.005499450054994499, "conta_vencimento": 0.0005999400059993998, "sem_correspondencia": 0.0688931106889311}, "confidence": 0.6531, "input_tokens": 276, "latency_ms": 175.69083400002228} +{"id": "g0316-oos_conversa-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.1356, "vas_consulta": 0.0762, "roaming_cobranca": 0.3714, "sem_correspondencia": 0.4168}, "confidence": 0.1345, "input_tokens": 126, "latency_ms": 96.7411529999822} +{"id": "g0316-oos_conversa-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"suporte_sem_sinal": 0.33570000000000005, "cancelamento_linha": 0.5438000000000001, "seguranca_fraude": 0.0005000000000000001, "troca_numero": 0.025000000000000005, "reclamacao_atendimento": 0.0027000000000000006, "conta_explicacao": 0.0013000000000000002, "recarga_nao_creditada": 0.0004000000000000001, "roaming_duvida": 0.0007000000000000001, "negociacao_religacao": 0.00030000000000000003, "internet_problema_conexao": 0.07560000000000001, "conta_vencimento": 0.0007000000000000001, "roaming_pacote": 0.00030000000000000003, "roaming_cobranca": 0.00030000000000000003, "fidelidade_pontos": 0.0013000000000000002, "suporte_configuracao": 0.0027000000000000006, "sem_correspondencia": 0.008700000000000001}, "confidence": 0.6033, "input_tokens": 281, "latency_ms": 173.81266099999948} +{"id": "g0318-oos_conversa-indireto_multiplo-6-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.0008999100089991, "vas_contratacao": 0.006699330066993301, "suporte_chip_esim": 0.006299370062993701, "reclamacao_atendimento": 0.000999900009999, "seguranca_fraude": 0.9259074092590741, "cadastro_atualizacao": 0.0013998600139986002, "conta_explicacao": 0.0033996600339966003, "conta_segunda_via": 0.006899310068993101, "seguranca_perda_roubo": 0.008899110088991101, "fidelidade_pontos": 0.009999000099990002, "suporte_sem_sinal": 0.005099490050994901, "conta_vencimento": 0.00039996000399960006, "plano_consulta": 0.0052994700529947, "portabilidade": 0.0031996800319968005, "marketplace_pedido": 0.000999900009999, "sem_correspondencia": 0.013598640135986401}, "confidence": 0.8406, "input_tokens": 287, "latency_ms": 181.76626599995416} +{"id": "g0318-oos_conversa-indireto_multiplo-6-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9634036596340366, "cadastro_atualizacao": 0.0004999500049995, "conta_debito_automatico_digital": 9.999000099990002e-05, "internet_problema_conexao": 0.006399360063993601, "vas_contratacao": 0.00019998000199980003, "vas_consulta": 0.0006999300069993001, "roaming_cobranca": 9.999000099990002e-05, "beneficios_consulta": 0.00019998000199980003, "roaming_duvida": 0.0007999200079992001, "plano_troca": 9.999000099990002e-05, "roaming_pacote": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "internet_consumo": 0.022797720227977204, "desconto_retencao": 9.999000099990002e-05, "vas_cancelamento": 0.0005999400059994001, "sem_correspondencia": 0.0037996200379962005}, "confidence": 0.9267, "input_tokens": 285, "latency_ms": 180.40684700002885} +{"id": "g0318-oos_conversa-indireto_multiplo-6-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.014802842145691972, "suporte_sem_sinal": 0.0003000576110613237, "fidelidade_resgate": 1.0001920368710792e-06, "conta_segunda_via": 1.0001920368710792e-06, "vas_consulta": 1.0001920368710792e-06, "internet_problema_conexao": 0.0003000576110613237, "negociacao_religacao": 1.0001920368710792e-06, "cadastro_atualizacao": 1.0001920368710792e-06, "negociacao_divida": 1.0001920368710792e-06, "desconto_retencao": 1.0001920368710792e-06, "conta_explicacao": 1.0001920368710792e-06, "sem_correspondencia": 0.9845890410958904}, "confidence": 0.9661, "input_tokens": 272, "latency_ms": 168.82404000000406} +{"id": "g0318-oos_conversa-indireto_multiplo-6-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.1499, "suporte_chip_esim": 0.0204, "fidelidade_resgate": 0.017, "beneficios_consulta": 0.006, "parceiros_ofertas": 0.0058, "vas_cancelamento": 0.0107, "conta_debito_automatico_digital": 0.0258, "vas_consulta": 0.0081, "suporte_sem_sinal": 0.0103, "negociacao_religacao": 0.0145, "marketplace_compra": 0.0654, "cadastro_atualizacao": 0.0055, "plano_consulta": 0.0062, "seguranca_perda_roubo": 0.0313, "conta_contestacao": 0.0055, "sem_correspondencia": 0.6176}, "confidence": 0.4743, "input_tokens": 292, "latency_ms": 176.74483200005398} +{"id": "g0318-oos_conversa-indireto_multiplo-6-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.021304260852170433, "suporte_sem_sinal": 0.22954590918183637, "beneficios_consulta": 0.058011602320464095, "roaming_pacote": 0.020404080816163232, "desconto_retencao": 0.05201040208041608, "bonus_nao_recebido": 0.0659131826365273, "plano_troca": 0.020404080816163232, "sem_correspondencia": 0.5324064812962592}, "confidence": 0.3206, "input_tokens": 209, "latency_ms": 134.27053199995953} +{"id": "g0318-oos_conversa-indireto_multiplo-6-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"recarga_realizar": 0.0023997600239976007, "conta_vencimento": 0.002899710028997101, "suporte_configuracao": 0.0054994500549945015, "atendimento_humano": 0.7391260873912611, "desconto_retencao": 0.003999600039996001, "recarga_nao_creditada": 0.02109789021097891, "plano_consulta": 0.008299170082991704, "internet_pacote_adicional": 0.005199480051994801, "plano_nova_linha": 0.002499750024997501, "plano_troca": 0.0019998000199980006, "vas_consulta": 0.03059694030596941, "internet_problema_conexao": 0.009199080091990802, "marketplace_pedido": 0.010498950104989505, "bonus_nao_recebido": 0.009599040095990403, "conta_contestacao": 0.019598040195980406, "sem_correspondencia": 0.12748725127487254}, "confidence": 0.6165, "input_tokens": 290, "latency_ms": 175.79382899998564} +{"id": "g0318-oos_conversa-indireto_multiplo-6-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9578873662098633, "cancelamento_linha": 0.004201260378113435, "suporte_sem_sinal": 0.0005001500450135042, "desconto_retencao": 0.0005001500450135042, "vas_cancelamento": 0.006802040612183657, "marketplace_compra": 0.0005001500450135042, "plano_troca": 0.0005001500450135042, "conta_debito_automatico_digital": 0.0005001500450135042, "troca_numero": 0.0017005101530459142, "vas_contratacao": 0.0007002100630189059, "suporte_configuracao": 0.0011003300990297094, "recarga_nao_creditada": 0.0005001500450135042, "conta_pagamento_confirmacao": 0.0005001500450135042, "conta_segunda_via": 0.0005001500450135042, "fidelidade_pontos": 0.0009002700810243075, "sem_correspondencia": 0.022706812043613092}, "confidence": 0.9112, "input_tokens": 281, "latency_ms": 174.88398300002927} +{"id": "g0318-oos_conversa-indireto_multiplo-6-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.2436, "negociacao_divida": 0.0265, "conta_pagamento_confirmacao": 0.0159, "sem_correspondencia": 0.714}, "confidence": 0.4614, "input_tokens": 142, "latency_ms": 107.43486199999097} +{"id": "g0318-oos_conversa-indireto_multiplo-6-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_realizar": 0.015898410158984102, "conta_debito_automatico_digital": 0.000999900009999, "suporte_chip_esim": 0.0016998300169983002, "seguranca_fraude": 0.036196380361963806, "roaming_cobranca": 0.0143985601439856, "conta_segunda_via": 0.0007999200079992001, "roaming_duvida": 0.0201979802019798, "conta_explicacao": 0.0007999200079992001, "reclamacao_atendimento": 0.8698130186981302, "fidelidade_resgate": 0.0007999200079992001, "roaming_pacote": 0.014598540145985401, "plano_nova_linha": 0.001999800019998, "vas_contratacao": 0.0022997700229977, "desconto_retencao": 0.0007999200079992001, "seguranca_perda_roubo": 0.007099290070992901, "sem_correspondencia": 0.0115988401159884}, "confidence": 0.7611, "input_tokens": 289, "latency_ms": 175.08288099998026} +{"id": "g0318-oos_conversa-indireto_multiplo-6-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0424042404240424, "cancelamento_linha": 0.0168016801680168, "negociacao_religacao": 0.0030003000300030005, "portabilidade": 0.021102110211021104, "recarga_nao_creditada": 0.005100510051005101, "roaming_pacote": 0.0024002400240024, "vas_cancelamento": 0.016401640164016403, "desconto_retencao": 0.0024002400240024, "internet_consumo": 0.2001200120012001, "conta_pagamento_confirmacao": 0.0034003400340034003, "reclamacao_atendimento": 0.1541154115411541, "recarga_realizar": 0.0025002500250025004, "beneficios_consulta": 0.0042004200420042, "suporte_sem_sinal": 0.0348034803480348, "fidelidade_pontos": 0.0096009600960096, "sem_correspondencia": 0.4816481648164816}, "confidence": 0.4209, "input_tokens": 287, "latency_ms": 184.52575799994975} +{"id": "g0318-oos_conversa-indireto_multiplo-6-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 15, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0015003000600120023, "atendimento_humano": 0.27265453090618125, "conta_pagamento_confirmacao": 0.0014002800560112022, "suporte_sem_sinal": 0.038807761552310464, "roaming_pacote": 0.0045009001800360065, "recarga_realizar": 0.0016003200640128026, "conta_debito_automatico_digital": 0.0014002800560112022, "sem_correspondencia": 0.6781356271254251}, "confidence": 0.6119, "input_tokens": 214, "latency_ms": 139.53393499997446} +{"id": "g0318-oos_conversa-indireto_multiplo-6-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"portabilidade": 0.00019998000199980009, "reclamacao_atendimento": 0.9939006099390063, "conta_segunda_via": 0.00019998000199980009, "cadastro_atualizacao": 0.0004999500049995001, "roaming_pacote": 0.00019998000199980009, "seguranca_perda_roubo": 0.0002999700029997001, "conta_debito_automatico_digital": 0.00019998000199980009, "sem_correspondencia": 0.004499550044995501}, "confidence": 0.9797, "input_tokens": 228, "latency_ms": 145.36248800004614} +{"id": "g0320-oos_conversa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0954, "recarga_nao_creditada": 0.0059, "recarga_realizar": 0.0032, "plano_troca": 0.0032, "fidelidade_pontos": 0.0032, "troca_numero": 0.0031, "conta_segunda_via": 0.0032, "conta_debito_automatico_digital": 0.0033, "cadastro_atualizacao": 0.0032, "beneficios_consulta": 0.0032, "suporte_configuracao": 0.0032, "sem_correspondencia": 0.8699}, "confidence": 0.7823, "input_tokens": 276, "latency_ms": 169.93569900000693} +{"id": "g0320-oos_conversa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 17, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.0056, "parceiros_ofertas": 0.0002, "bonus_nao_recebido": 0.0002, "suporte_chip_esim": 0.0006, "fidelidade_resgate": 0.0002, "recarga_nao_creditada": 0.0002, "recarga_saldo": 0.0002, "conta_vencimento": 0.0002, "internet_pacote_adicional": 0.0008, "cancelamento_linha": 0.9858, "conta_contestacao": 0.0002, "sem_correspondencia": 0.0058}, "confidence": 0.9618, "input_tokens": 271, "latency_ms": 174.91389999997864} +{"id": "g0320-oos_conversa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0029997000299970002, "conta_pagamento_confirmacao": 0.0024997500249975004, "troca_numero": 0.0132986701329867, "atendimento_humano": 0.0851914808519148, "cancelamento_linha": 0.11348865113488651, "marketplace_pedido": 0.011098890110988902, "seguranca_fraude": 0.19578042195780423, "conta_contestacao": 0.0036996300369963007, "portabilidade": 0.008499150084991502, "negociacao_divida": 0.0025997400259974, "fidelidade_pontos": 0.0026997300269973002, "sem_correspondencia": 0.5581441855814419}, "confidence": 0.4635, "input_tokens": 265, "latency_ms": 164.77477199998702} +{"id": "g0320-oos_conversa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"cadastro_atualizacao": 0.05230523052305232, "conta_segunda_via": 0.005600560056005601, "conta_explicacao": 0.6023602360236024, "recarga_nao_creditada": 0.012301230123012303, "fidelidade_resgate": 0.18091809180918098, "conta_pagamento_confirmacao": 0.005400540054005402, "recarga_realizar": 0.005400540054005402, "sem_correspondencia": 0.13571357135713574}, "confidence": 0.4327, "input_tokens": 226, "latency_ms": 142.9150669999899} +{"id": "g0320-oos_conversa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"bonus_nao_recebido": 0.001, "seguranca_perda_roubo": 0.0079, "cancelamento_linha": 0.9783, "vas_consulta": 0.0054, "conta_pagamento_confirmacao": 0.0007, "suporte_sem_sinal": 0.0021, "troca_numero": 0.0007, "sem_correspondencia": 0.0039}, "confidence": 0.9329, "input_tokens": 210, "latency_ms": 134.80002699998295} +{"id": "g0320-oos_conversa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.00040004000400040016, "cancelamento_linha": 0.9836983698369839, "fidelidade_resgate": 0.00010001000100010004, "negociacao_divida": 0.00010001000100010004, "seguranca_perda_roubo": 0.0014001400140014003, "bonus_nao_recebido": 0.00020002000200020008, "parceiros_ofertas": 0.00010001000100010004, "internet_pacote_adicional": 0.006400640064006403, "vas_contratacao": 0.0021002100210021006, "roaming_duvida": 0.0007000700070007002, "negociacao_religacao": 0.00030003000300030005, "sem_correspondencia": 0.0045004500450045015}, "confidence": 0.9555, "input_tokens": 265, "latency_ms": 165.2154200000382} +{"id": "g0320-oos_conversa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0078, "cadastro_atualizacao": 0.0105, "suporte_configuracao": 0.1072, "sem_correspondencia": 0.8745}, "confidence": 0.681, "input_tokens": 132, "latency_ms": 96.4562899999919} +{"id": "g0320-oos_conversa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 9, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_explicacao": 0.0005000000000000001, "vas_cancelamento": 0.9720000000000002, "internet_pacote_adicional": 0.0026000000000000003, "vas_consulta": 0.00040000000000000013, "marketplace_compra": 0.00030000000000000003, "fidelidade_pontos": 0.00010000000000000003, "fidelidade_resgate": 0.00010000000000000003, "vas_contratacao": 0.00010000000000000003, "plano_nova_linha": 0.0018000000000000004, "roaming_cobranca": 0.00010000000000000003, "recarga_nao_creditada": 0.0029000000000000002, "desconto_retencao": 0.00010000000000000003, "conta_pagamento_confirmacao": 0.00010000000000000003, "troca_numero": 0.00010000000000000003, "cancelamento_linha": 0.0023000000000000004, "sem_correspondencia": 0.016500000000000004}, "confidence": 0.9391, "input_tokens": 276, "latency_ms": 171.0653399999842} +{"id": "g0320-oos_conversa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"suporte_sem_sinal": 0.0104989501049895, "roaming_duvida": 0.0030996900309968995, "recarga_saldo": 0.0006999300069992999, "roaming_cobranca": 0.0087991200879912, "marketplace_compra": 0.0011998800119987997, "cancelamento_linha": 0.7386261373862613, "suporte_chip_esim": 0.0020997900209979, "plano_troca": 0.0006999300069992999, "negociacao_divida": 0.0005999400059993998, "seguranca_fraude": 0.004799520047995199, "atendimento_humano": 0.0677932206779322, "bonus_nao_recebido": 0.0015998400159983998, "negociacao_religacao": 0.0020997900209979, "portabilidade": 0.0032996700329966998, "conta_pagamento_confirmacao": 0.0005999400059993998, "sem_correspondencia": 0.15348465153484647}, "confidence": 0.6722, "input_tokens": 290, "latency_ms": 180.25210100000777} +{"id": "g0320-oos_conversa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.002, "portabilidade": 0.0284, "internet_consumo": 0.0123, "roaming_cobranca": 0.0166, "marketplace_pedido": 0.002, "conta_vencimento": 0.002, "seguranca_fraude": 0.6758, "cadastro_atualizacao": 0.0033, "conta_explicacao": 0.0039, "conta_debito_automatico_digital": 0.002, "recarga_nao_creditada": 0.0029, "sem_correspondencia": 0.2488}, "confidence": 0.6211, "input_tokens": 277, "latency_ms": 175.1772169999981} +{"id": "g0320-oos_conversa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0362963703629637, "internet_pacote_adicional": 0.23107689231076892, "roaming_cobranca": 0.036696330366963306, "sem_correspondencia": 0.6959304069593041}, "confidence": 0.3996, "input_tokens": 126, "latency_ms": 96.49875999997448} +{"id": "g0320-oos_conversa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.0029997000299970002, "marketplace_pedido": 0.012898710128987101, "conta_segunda_via": 0.004899510048995101, "troca_numero": 0.0028997100289971, "bonus_nao_recebido": 0.004299570042995701, "internet_consumo": 0.23707629237076294, "conta_explicacao": 0.020997900209979003, "conta_vencimento": 0.0028997100289971, "roaming_duvida": 0.0241975802419758, "recarga_nao_creditada": 0.2081791820817918, "vas_contratacao": 0.0032996700329967, "parceiros_ofertas": 0.0028997100289971, "vas_cancelamento": 0.05019498050194981, "internet_problema_conexao": 0.2748725127487251, "plano_consulta": 0.0028997100289971, "sem_correspondencia": 0.1444855514448555}, "confidence": 0.3387, "input_tokens": 280, "latency_ms": 173.47476700001607} +{"id": "g0321-oos_desabafo-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"bonus_nao_recebido": 0.0047, "fidelidade_pontos": 0.0049, "internet_problema_conexao": 0.8909, "sem_correspondencia": 0.0995}, "confidence": 0.7231, "input_tokens": 141, "latency_ms": 105.62265099997603} +{"id": "g0321-oos_desabafo-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"suporte_sem_sinal": 0.06758648270345931, "marketplace_pedido": 0.007798440311937612, "vas_consulta": 0.0634873025394921, "internet_consumo": 0.3135372925414917, "fidelidade_pontos": 0.03799240151969606, "bonus_nao_recebido": 0.004399120175964807, "portabilidade": 0.023395320935812838, "plano_troca": 0.0030993801239752048, "parceiros_ofertas": 0.01919616076784643, "fidelidade_resgate": 0.02529494101179764, "roaming_duvida": 0.010097980403919215, "roaming_pacote": 0.0023995200959808036, "cadastro_atualizacao": 0.0020995800839832034, "seguranca_fraude": 0.0574885022995401, "recarga_nao_creditada": 0.11137772445510898, "sem_correspondencia": 0.250749850029994}, "confidence": 0.2749, "input_tokens": 290, "latency_ms": 199.0019350000125} +{"id": "g0321-oos_desabafo-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.6549, "recarga_nao_creditada": 0.0178, "marketplace_pedido": 0.0099, "sem_correspondencia": 0.3174}, "confidence": 0.4527, "input_tokens": 129, "latency_ms": 108.10277499996346} +{"id": "g0321-oos_desabafo-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.11731173117311731, "cancelamento_linha": 0.0635063506350635, "plano_consulta": 0.048604860486048604, "sem_correspondencia": 0.7705770577057706}, "confidence": 0.4414, "input_tokens": 126, "latency_ms": 108.36106499999687} +{"id": "g0321-oos_desabafo-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"beneficios_consulta": 0.0222, "recarga_nao_creditada": 0.0195, "negociacao_religacao": 0.4947, "fidelidade_pontos": 0.0183, "vas_consulta": 0.0187, "plano_troca": 0.0323, "vas_cancelamento": 0.0271, "sem_correspondencia": 0.3672}, "confidence": 0.4067, "input_tokens": 215, "latency_ms": 154.4098460000214} +{"id": "g0321-oos_desabafo-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 0.0002999700029997001, "plano_nova_linha": 0.9175082491750827, "cadastro_atualizacao": 0.0002999700029997001, "seguranca_perda_roubo": 0.002199780021997801, "negociacao_religacao": 0.0002999700029997001, "suporte_chip_esim": 0.0013998600139986004, "portabilidade": 0.0005999400059994002, "negociacao_divida": 0.0002999700029997001, "troca_numero": 0.0002999700029997001, "plano_consulta": 0.0004999500049995001, "conta_segunda_via": 0.00019998000199980009, "sem_correspondencia": 0.07609239076092393}, "confidence": 0.8716, "input_tokens": 272, "latency_ms": 189.76664299998447} +{"id": "g0321-oos_desabafo-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"suporte_chip_esim": 0.1625837416258374, "portabilidade": 0.015998400159984, "conta_contestacao": 0.027797220277972202, "plano_consulta": 0.0071992800719928, "recarga_realizar": 0.008499150084991502, "recarga_nao_creditada": 0.030196980301969805, "vas_contratacao": 0.2501749825017498, "roaming_pacote": 0.10278972102789721, "seguranca_perda_roubo": 0.13408659134086592, "marketplace_pedido": 0.006899310068993101, "seguranca_fraude": 0.0660933906609339, "sem_correspondencia": 0.18768123187681232}, "confidence": 0.1869, "input_tokens": 281, "latency_ms": 192.32275999996773} +{"id": "g0321-oos_desabafo-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"portabilidade": 0.04369563043695631, "seguranca_fraude": 0.9349065093490652, "suporte_sem_sinal": 0.003999600039996, "internet_pacote_adicional": 0.0038996100389961, "reclamacao_atendimento": 0.0032996700329967, "vas_consulta": 0.0018998100189981002, "roaming_cobranca": 0.0018998100189981002, "sem_correspondencia": 0.006399360063993601}, "confidence": 0.847, "input_tokens": 222, "latency_ms": 147.7273550000291} +{"id": "g0321-oos_desabafo-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 0.0198, "beneficios_consulta": 0.0121, "vas_cancelamento": 0.7633, "sem_correspondencia": 0.2048}, "confidence": 0.5224, "input_tokens": 136, "latency_ms": 99.74386400000412} +{"id": "g0321-oos_desabafo-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0034, "internet_problema_conexao": 0.0427, "suporte_chip_esim": 0.0103, "sem_correspondencia": 0.9436}, "confidence": 0.8153, "input_tokens": 132, "latency_ms": 102.94539399995983} +{"id": "g0321-oos_desabafo-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.1, "vas_contratacao": 0.1346, "internet_consumo": 0.251, "plano_troca": 0.064, "vas_consulta": 0.1004, "recarga_saldo": 0.0196, "marketplace_pedido": 0.0691, "sem_correspondencia": 0.2613}, "confidence": 0.1025, "input_tokens": 214, "latency_ms": 148.38673500003097} +{"id": "g0321-oos_desabafo-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"desconto_retencao": 0.10100000000000003, "vas_cancelamento": 0.5640000000000002, "conta_pagamento_confirmacao": 0.0065000000000000014, "roaming_duvida": 0.05890000000000002, "fidelidade_pontos": 0.0065000000000000014, "fidelidade_resgate": 0.021400000000000006, "bonus_nao_recebido": 0.11540000000000004, "sem_correspondencia": 0.12630000000000005}, "confidence": 0.3366, "input_tokens": 237, "latency_ms": 151.47231600002442} +{"id": "g0323-oos_desabafo-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.8320167983201677, "negociacao_divida": 0.019298070192980698, "fidelidade_resgate": 0.033196680331966794, "parceiros_ofertas": 0.0378962103789621, "negociacao_religacao": 0.024897510248975095, "marketplace_compra": 0.024897510248975095, "suporte_chip_esim": 0.0065993400659933995, "sem_correspondencia": 0.021197880211978798}, "confidence": 0.6322, "input_tokens": 234, "latency_ms": 148.36652499997172} +{"id": "g0323-oos_desabafo-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0030006001200240046, "reclamacao_atendimento": 0.22464492898579716, "plano_troca": 0.003200640128025605, "roaming_cobranca": 0.006901380276055211, "internet_pacote_adicional": 0.003200640128025605, "conta_debito_automatico_digital": 0.0035007001400280055, "vas_cancelamento": 0.038407681536307255, "conta_explicacao": 0.0036007201440288058, "seguranca_fraude": 0.2835567113422684, "atendimento_humano": 0.03080616123224645, "conta_segunda_via": 0.003100620124024805, "plano_consulta": 0.003100620124024805, "cadastro_atualizacao": 0.003200640128025605, "roaming_duvida": 0.003100620124024805, "fidelidade_resgate": 0.003100620124024805, "sem_correspondencia": 0.3835767153430686}, "confidence": 0.4546, "input_tokens": 291, "latency_ms": 182.35073099998544} +{"id": "g0323-oos_desabafo-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"marketplace_compra": 0.035603560356035596, "seguranca_perda_roubo": 0.0716071607160716, "recarga_realizar": 0.0299029902990299, "cadastro_atualizacao": 0.0225022502250225, "beneficios_consulta": 0.09630963096309629, "conta_segunda_via": 0.025902590259025898, "internet_problema_conexao": 0.562056205620562, "sem_correspondencia": 0.15611561156115608}, "confidence": 0.3115, "input_tokens": 222, "latency_ms": 144.26890600003617} +{"id": "g0323-oos_desabafo-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0002, "seguranca_perda_roubo": 0.0088, "plano_consulta": 0.0001, "recarga_realizar": 0.0001, "internet_consumo": 0.001, "plano_nova_linha": 0.0001, "recarga_saldo": 0.0001, "sem_correspondencia": 0.9896}, "confidence": 0.9693, "input_tokens": 214, "latency_ms": 140.7492210000214} +{"id": "g0323-oos_desabafo-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.0877, "bonus_nao_recebido": 0.0562, "vas_cancelamento": 0.5666, "sem_correspondencia": 0.2895}, "confidence": 0.2383, "input_tokens": 147, "latency_ms": 111.41653799995765} +{"id": "g0323-oos_desabafo-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 1.0001950380324163e-06, "parceiros_ofertas": 1.0001950380324163e-06, "atendimento_humano": 0.9992948624981872, "cancelamento_linha": 0.0004000780152129666, "recarga_saldo": 1.0001950380324163e-06, "seguranca_perda_roubo": 1.0001950380324163e-06, "recarga_realizar": 1.0001950380324163e-06, "sem_correspondencia": 0.00030005851140972486}, "confidence": 0.9962, "input_tokens": 204, "latency_ms": 133.99043399999755} +{"id": "g0323-oos_desabafo-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.03729999999999999, "portabilidade": 0.0018999999999999996, "fidelidade_resgate": 0.28819999999999996, "plano_troca": 0.0036999999999999993, "vas_contratacao": 0.004899999999999999, "recarga_realizar": 0.0005999999999999998, "negociacao_religacao": 0.0010999999999999998, "conta_explicacao": 0.05339999999999999, "conta_segunda_via": 0.08009999999999999, "conta_contestacao": 0.011399999999999999, "reclamacao_atendimento": 0.07509999999999999, "suporte_chip_esim": 0.0005999999999999998, "seguranca_perda_roubo": 0.044199999999999996, "atendimento_humano": 0.015099999999999997, "roaming_cobranca": 0.0005999999999999998, "sem_correspondencia": 0.38179999999999986}, "confidence": 0.3746, "input_tokens": 290, "latency_ms": 178.95235599996795} +{"id": "g0323-oos_desabafo-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0924, "vas_contratacao": 0.091, "conta_debito_automatico_digital": 0.0532, "seguranca_perda_roubo": 0.1208, "conta_pagamento_confirmacao": 0.0241, "recarga_nao_creditada": 0.0243, "beneficios_consulta": 0.0246, "cadastro_atualizacao": 0.0238, "desconto_retencao": 0.024, "roaming_cobranca": 0.0249, "seguranca_fraude": 0.0441, "sem_correspondencia": 0.4528}, "confidence": 0.2404, "input_tokens": 279, "latency_ms": 179.23166499997478} +{"id": "g0323-oos_desabafo-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0305030503050305, "marketplace_pedido": 0.0156015601560156, "marketplace_compra": 0.021802180218021803, "internet_consumo": 0.5957595759575958, "conta_debito_automatico_digital": 0.046004600460046, "troca_numero": 0.0056005600560056, "atendimento_humano": 0.1214121412141214, "suporte_configuracao": 0.0224022402240224, "recarga_realizar": 0.010301030103010301, "fidelidade_pontos": 0.009400940094009401, "parceiros_ofertas": 0.005700570057005701, "roaming_cobranca": 0.0251025102510251, "cadastro_atualizacao": 0.0055005500550055, "recarga_nao_creditada": 0.030903090309030903, "suporte_sem_sinal": 0.006100610061006101, "sem_correspondencia": 0.0479047904790479}, "confidence": 0.4225, "input_tokens": 284, "latency_ms": 176.9690149999974} +{"id": "g0323-oos_desabafo-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_nao_creditada": 0.0008, "seguranca_perda_roubo": 0.0099, "conta_vencimento": 0.0008, "conta_segunda_via": 0.0008, "marketplace_pedido": 0.0008, "internet_pacote_adicional": 0.0069, "suporte_sem_sinal": 0.0068, "roaming_duvida": 0.0382, "beneficios_consulta": 0.0008, "roaming_pacote": 0.0008, "recarga_saldo": 0.0008, "troca_numero": 0.0008, "roaming_cobranca": 0.0008, "cancelamento_linha": 0.0086, "internet_problema_conexao": 0.8836, "sem_correspondencia": 0.0388}, "confidence": 0.7958, "input_tokens": 284, "latency_ms": 175.35315999998602} +{"id": "g0323-oos_desabafo-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"fidelidade_pontos": 0.0027002700270027003, "internet_problema_conexao": 0.836083608360836, "cadastro_atualizacao": 0.0026002600260026, "marketplace_compra": 0.0039003900390038996, "conta_debito_automatico_digital": 0.0026002600260026, "roaming_pacote": 0.0025002500250025, "desconto_retencao": 0.0027002700270027003, "sem_correspondencia": 0.1469146914691469}, "confidence": 0.7443, "input_tokens": 220, "latency_ms": 141.36439700001802} +{"id": "g0323-oos_desabafo-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0223, "troca_numero": 0.0402, "roaming_duvida": 0.1313, "suporte_chip_esim": 0.0385, "fidelidade_resgate": 0.0852, "fidelidade_pontos": 0.0223, "conta_explicacao": 0.0411, "sem_correspondencia": 0.6191}, "confidence": 0.3612, "input_tokens": 221, "latency_ms": 144.09306200002447} +{"id": "g0324-oos_desabafo-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.00039984006397441034, "plano_consulta": 0.00039984006397441034, "conta_pagamento_confirmacao": 0.00039984006397441034, "seguranca_fraude": 0.0036985205917632958, "recarga_realizar": 0.00039984006397441034, "cancelamento_linha": 0.9305277888844464, "roaming_pacote": 0.00659736105557777, "negociacao_divida": 0.00039984006397441034, "vas_contratacao": 0.0004998000799680129, "recarga_saldo": 0.00039984006397441034, "plano_nova_linha": 0.013294682127149144, "marketplace_compra": 0.0004998000799680129, "internet_consumo": 0.04028388644542184, "conta_segunda_via": 0.00039984006397441034, "troca_numero": 0.00039984006397441034, "sem_correspondencia": 0.0013994402239104363}, "confidence": 0.875, "input_tokens": 298, "latency_ms": 181.23390199997402} +{"id": "g0324-oos_desabafo-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0894, "internet_consumo": 0.2903, "conta_vencimento": 0.011, "sem_correspondencia": 0.6093}, "confidence": 0.3317, "input_tokens": 126, "latency_ms": 97.54012500002318} +{"id": "g0324-oos_desabafo-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"internet_consumo": 0.28770000000000007, "plano_consulta": 0.0055000000000000005, "vas_cancelamento": 0.3279000000000001, "seguranca_perda_roubo": 0.06360000000000002, "conta_vencimento": 0.0025000000000000005, "vas_consulta": 0.003500000000000001, "roaming_duvida": 0.02440000000000001, "suporte_chip_esim": 0.005100000000000001, "conta_contestacao": 0.0024000000000000002, "cadastro_atualizacao": 0.0024000000000000002, "plano_nova_linha": 0.021200000000000004, "sem_correspondencia": 0.2538000000000001}, "confidence": 0.3807, "input_tokens": 281, "latency_ms": 176.31080699999302} +{"id": "g0324-oos_desabafo-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_vencimento": 0.0056005600560056, "negociacao_religacao": 0.007600760076007601, "vas_cancelamento": 0.8186818681868187, "portabilidade": 0.013201320132013201, "desconto_retencao": 0.0056005600560056, "roaming_pacote": 0.0231023102310231, "vas_contratacao": 0.005700570057005701, "sem_correspondencia": 0.12051205120512051}, "confidence": 0.6693, "input_tokens": 207, "latency_ms": 138.3722040000066} +{"id": "g0324-oos_desabafo-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9439, "suporte_sem_sinal": 0.0126, "desconto_retencao": 0.0019, "roaming_duvida": 0.0019, "vas_consulta": 0.0019, "marketplace_pedido": 0.0018, "conta_explicacao": 0.0017, "sem_correspondencia": 0.0343}, "confidence": 0.8638, "input_tokens": 209, "latency_ms": 134.3546659999788} +{"id": "g0324-oos_desabafo-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.17228277172282772, "plano_consulta": 0.022097790220977905, "conta_explicacao": 0.06899310068993102, "conta_pagamento_confirmacao": 0.006799320067993201, "suporte_chip_esim": 0.0081991800819918, "roaming_pacote": 0.0065993400659934, "plano_nova_linha": 0.0064993500649935, "sem_correspondencia": 0.7085291470852915}, "confidence": 0.5408, "input_tokens": 225, "latency_ms": 144.05644300001086} +{"id": "g0324-oos_desabafo-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0023, "internet_problema_conexao": 0.4998, "suporte_sem_sinal": 0.012, "plano_consulta": 0.01, "recarga_nao_creditada": 0.0023, "marketplace_compra": 0.0027, "internet_consumo": 0.3871, "plano_troca": 0.0039, "reclamacao_atendimento": 0.0395, "marketplace_pedido": 0.0031, "beneficios_consulta": 0.0032, "desconto_retencao": 0.0016, "conta_pagamento_confirmacao": 0.0016, "negociacao_divida": 0.0016, "internet_pacote_adicional": 0.0044, "sem_correspondencia": 0.0249}, "confidence": 0.5711, "input_tokens": 296, "latency_ms": 180.21519999996372} +{"id": "g0324-oos_desabafo-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0026, "parceiros_ofertas": 0.0026, "conta_vencimento": 0.003, "seguranca_fraude": 0.0627, "plano_nova_linha": 0.1342, "plano_consulta": 0.0062, "marketplace_compra": 0.0072, "seguranca_perda_roubo": 0.0524, "roaming_pacote": 0.0058, "vas_cancelamento": 0.0646, "beneficios_consulta": 0.0026, "sem_correspondencia": 0.6561}, "confidence": 0.5121, "input_tokens": 272, "latency_ms": 167.83101699996905} +{"id": "g0324-oos_desabafo-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"roaming_cobranca": 0.00970291087326198, "conta_pagamento_confirmacao": 0.0031009302790837253, "conta_debito_automatico_digital": 0.021606481944583377, "conta_explicacao": 0.015104531359407824, "suporte_configuracao": 0.02670801240372112, "vas_consulta": 0.03030909272781835, "seguranca_perda_roubo": 0.021506451935580675, "vas_contratacao": 0.01720516154846454, "negociacao_divida": 0.0031009302790837253, "desconto_retencao": 0.0031009302790837253, "conta_contestacao": 0.00490147044113234, "negociacao_religacao": 0.647594278283485, "conta_vencimento": 0.0031009302790837253, "seguranca_fraude": 0.024207262178653596, "plano_troca": 0.0031009302790837253, "sem_correspondencia": 0.16564969490847256}, "confidence": 0.5196, "input_tokens": 293, "latency_ms": 179.25526100003708} +{"id": "g0324-oos_desabafo-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"plano_consulta": 0.0007, "suporte_sem_sinal": 0.0293, "conta_pagamento_confirmacao": 0.0006, "recarga_realizar": 0.0006, "conta_vencimento": 0.0006, "parceiros_ofertas": 0.0006, "beneficios_consulta": 0.0006, "vas_consulta": 0.0007, "vas_contratacao": 0.0039, "suporte_configuracao": 0.0024, "conta_debito_automatico_digital": 0.0019, "marketplace_pedido": 0.0006, "cancelamento_linha": 0.8853, "conta_contestacao": 0.0006, "seguranca_perda_roubo": 0.0317, "sem_correspondencia": 0.0399}, "confidence": 0.8057, "input_tokens": 289, "latency_ms": 175.2370710000264} +{"id": "g0324-oos_desabafo-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.794979497949795, "negociacao_divida": 0.005300530053005301, "plano_troca": 0.005400540054005401, "plano_nova_linha": 0.04680468046804681, "negociacao_religacao": 0.005300530053005301, "roaming_cobranca": 0.031003100310031007, "suporte_configuracao": 0.006200620062006201, "sem_correspondencia": 0.10501050105010502}, "confidence": 0.6221, "input_tokens": 223, "latency_ms": 145.65465399999766} +{"id": "g0324-oos_desabafo-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"recarga_saldo": 0.005198960207958408, "desconto_retencao": 0.005198960207958408, "troca_numero": 0.01189762047590482, "portabilidade": 0.011297740451909618, "parceiros_ofertas": 0.006798640271945611, "conta_contestacao": 0.005198960207958408, "fidelidade_pontos": 0.1834633073385323, "plano_nova_linha": 0.011197760447910418, "negociacao_religacao": 0.005198960207958408, "internet_consumo": 0.10087982403519297, "roaming_pacote": 0.00599880023995201, "marketplace_pedido": 0.005198960207958408, "roaming_cobranca": 0.005198960207958408, "cancelamento_linha": 0.45700859828034396, "conta_segunda_via": 0.005498900219956008, "sem_correspondencia": 0.17476504699060189}, "confidence": 0.4172, "input_tokens": 287, "latency_ms": 184.33549400003812} +{"id": "g0326-oos_desabafo-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9226, "plano_troca": 0.003, "roaming_pacote": 0.0687, "sem_correspondencia": 0.0057}, "confidence": 0.7797, "input_tokens": 171, "latency_ms": 118.18432199999052} +{"id": "g0326-oos_desabafo-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 176, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.179, "roaming_duvida": 0.0377, "portabilidade": 0.057, "sem_correspondencia": 0.7263}, "confidence": 0.4034, "input_tokens": 163, "latency_ms": 115.65642799996567} +{"id": "g0326-oos_desabafo-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 180, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_pagamento_confirmacao": 0.001300260052010402, "suporte_chip_esim": 0.002100420084016803, "beneficios_consulta": 0.0015003000600120023, "conta_debito_automatico_digital": 0.0018003600720144029, "internet_consumo": 0.33106621324264857, "plano_nova_linha": 0.016303260652130423, "atendimento_humano": 0.5778155631126225, "reclamacao_atendimento": 0.015203040608121624, "roaming_pacote": 0.0016003200640128026, "vas_consulta": 0.002000400080016003, "roaming_duvida": 0.0045009001800360065, "parceiros_ofertas": 0.0016003200640128026, "marketplace_pedido": 0.001900380076015203, "portabilidade": 0.0049009801960392075, "seguranca_perda_roubo": 0.0027005401080216042, "sem_correspondencia": 0.033706741348269655}, "confidence": 0.6095, "input_tokens": 318, "latency_ms": 192.44343799999797} +{"id": "g0326-oos_desabafo-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.6896689668966897, "plano_consulta": 0.008200820082008202, "roaming_pacote": 0.0069006900690069, "troca_numero": 0.039603960396039604, "cadastro_atualizacao": 0.005100510051005101, "portabilidade": 0.015001500150015001, "vas_contratacao": 0.0501050105010501, "conta_contestacao": 0.013101310131013101, "plano_troca": 0.007700770077007701, "internet_problema_conexao": 0.11921192119211921, "vas_consulta": 0.008600860086008601, "sem_correspondencia": 0.0368036803680368}, "confidence": 0.5137, "input_tokens": 310, "latency_ms": 187.39753100004464} +{"id": "g0326-oos_desabafo-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.006999300069993001, "roaming_duvida": 0.027697230276972302, "conta_explicacao": 0.011398860113988602, "negociacao_divida": 0.0028997100289971, "cadastro_atualizacao": 0.046295370462953706, "conta_vencimento": 0.0028997100289971, "plano_troca": 0.006399360063993601, "internet_pacote_adicional": 0.051894810518948106, "conta_segunda_via": 0.0028997100289971, "suporte_chip_esim": 0.019198080191980802, "vas_consulta": 0.005699430056994301, "roaming_pacote": 0.0028997100289971, "vas_contratacao": 0.0027997200279972004, "desconto_retencao": 0.0028997100289971, "plano_nova_linha": 0.004999500049995001, "sem_correspondencia": 0.8021197880211979}, "confidence": 0.6673, "input_tokens": 316, "latency_ms": 189.31234100000438} +{"id": "g0326-oos_desabafo-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0259, "plano_nova_linha": 0.0165, "cadastro_atualizacao": 0.0166, "sem_correspondencia": 0.941}, "confidence": 0.7925, "input_tokens": 157, "latency_ms": 111.65657399999418} +{"id": "g0326-oos_desabafo-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 154, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"cadastro_atualizacao": 0.0155, "suporte_chip_esim": 0.0325, "portabilidade": 0.0153, "internet_consumo": 0.6937, "suporte_sem_sinal": 0.0736, "vas_cancelamento": 0.1016, "roaming_pacote": 0.0147, "sem_correspondencia": 0.0531}, "confidence": 0.4537, "input_tokens": 242, "latency_ms": 168.3524749999492} +{"id": "g0326-oos_desabafo-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 165, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"seguranca_perda_roubo": 0.017, "suporte_sem_sinal": 0.0023, "negociacao_divida": 0.0002, "cancelamento_linha": 0.9612, "conta_pagamento_confirmacao": 0.0002, "parceiros_ofertas": 0.0006, "seguranca_fraude": 0.0075, "desconto_retencao": 0.0002, "roaming_duvida": 0.0011, "suporte_chip_esim": 0.0003, "vas_cancelamento": 0.0057, "sem_correspondencia": 0.0037}, "confidence": 0.9082, "input_tokens": 310, "latency_ms": 258.7328129999946} +{"id": "g0326-oos_desabafo-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0378, "cadastro_atualizacao": 0.0117, "bonus_nao_recebido": 0.0305, "suporte_configuracao": 0.014, "fidelidade_pontos": 0.0294, "suporte_sem_sinal": 0.0336, "conta_vencimento": 0.0109, "sem_correspondencia": 0.8321}, "confidence": 0.6336, "input_tokens": 252, "latency_ms": 156.32668099999592} +{"id": "g0326-oos_desabafo-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 128, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.7819563912782556, "conta_vencimento": 0.002100420084016803, "internet_problema_conexao": 0.041608321664332856, "negociacao_divida": 0.002100420084016803, "seguranca_fraude": 0.004900980196039207, "recarga_nao_creditada": 0.004600920184036806, "suporte_configuracao": 0.00660132026405281, "conta_contestacao": 0.0022004400880176033, "reclamacao_atendimento": 0.06431286257251449, "seguranca_perda_roubo": 0.004800960192038407, "recarga_saldo": 0.002100420084016803, "sem_correspondencia": 0.08271654330866171}, "confidence": 0.6499, "input_tokens": 300, "latency_ms": 179.3316549999986} +{"id": "g0326-oos_desabafo-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 146, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0544, "reclamacao_atendimento": 0.1285, "conta_segunda_via": 0.053, "sem_correspondencia": 0.7641}, "confidence": 0.4349, "input_tokens": 167, "latency_ms": 118.58982100000048} +{"id": "g0326-oos_desabafo-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.746974697469747, "internet_pacote_adicional": 0.0056005600560056, "internet_problema_conexao": 0.017601760176017604, "vas_cancelamento": 0.052305230523052304, "conta_contestacao": 0.0019001900190019003, "portabilidade": 0.0016001600160016002, "conta_debito_automatico_digital": 0.0014001400140014, "roaming_duvida": 0.0023002300230023, "seguranca_fraude": 0.1546154615461546, "suporte_sem_sinal": 0.0023002300230023, "roaming_cobranca": 0.0016001600160016002, "sem_correspondencia": 0.011801180118011801}, "confidence": 0.6445, "input_tokens": 305, "latency_ms": 184.79533599997922} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 7, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.00040004000400040016, "marketplace_pedido": 0.013001300130013004, "internet_consumo": 0.513851385138514, "bonus_nao_recebido": 0.006300630063006302, "conta_segunda_via": 0.009800980098009802, "seguranca_perda_roubo": 0.002500250025002501, "plano_nova_linha": 0.12731273127312734, "conta_debito_automatico_digital": 0.004400440044004402, "vas_contratacao": 0.005400540054005402, "desconto_retencao": 0.0021002100210021006, "internet_problema_conexao": 0.20982098209820985, "sem_correspondencia": 0.10511051105110514}, "confidence": 0.442, "input_tokens": 275, "latency_ms": 174.3457300000273} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0007, "seguranca_fraude": 0.0038, "marketplace_compra": 0.0007, "sem_correspondencia": 0.9948}, "confidence": 0.9736, "input_tokens": 142, "latency_ms": 107.61577099998476} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0011, "plano_consulta": 0.001, "suporte_chip_esim": 0.0054, "seguranca_perda_roubo": 0.0055, "recarga_saldo": 0.0012, "conta_explicacao": 0.0042, "parceiros_ofertas": 0.001, "sem_correspondencia": 0.9806}, "confidence": 0.9383, "input_tokens": 220, "latency_ms": 140.24249999999938} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 10, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0023995200959808036, "troca_numero": 0.010297940411917617, "negociacao_divida": 0.001299740051989602, "plano_consulta": 0.001299740051989602, "conta_segunda_via": 0.001299740051989602, "conta_explicacao": 0.021595680863827234, "suporte_configuracao": 0.0033993201359728054, "roaming_cobranca": 0.01769646070785843, "marketplace_pedido": 0.0023995200959808036, "roaming_duvida": 0.09358128374325135, "conta_vencimento": 0.0014997000599880025, "plano_nova_linha": 0.0032993401319736052, "beneficios_consulta": 0.001299740051989602, "fidelidade_resgate": 0.0021995600879824036, "roaming_pacote": 0.001299740051989602, "sem_correspondencia": 0.835132973405319}, "confidence": 0.7454, "input_tokens": 276, "latency_ms": 170.8243429999925} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 12, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0039, "roaming_cobranca": 0.0039, "vas_cancelamento": 0.0043, "fidelidade_pontos": 0.0038, "atendimento_humano": 0.4873, "troca_numero": 0.0037, "marketplace_pedido": 0.0037, "sem_correspondencia": 0.4894}, "confidence": 0.6011, "input_tokens": 197, "latency_ms": 130.303433999984} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 21, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 3, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"troca_numero": 0.0045, "recarga_realizar": 0.0011, "plano_troca": 0.0009, "cadastro_atualizacao": 0.0024, "parceiros_ofertas": 0.0027, "internet_pacote_adicional": 0.0316, "vas_consulta": 0.0085, "internet_problema_conexao": 0.3718, "conta_explicacao": 0.0233, "beneficios_consulta": 0.0011, "bonus_nao_recebido": 0.006, "marketplace_pedido": 0.0072, "internet_consumo": 0.4262, "marketplace_compra": 0.0089, "seguranca_fraude": 0.019, "sem_correspondencia": 0.0848}, "confidence": 0.4815, "input_tokens": 275, "latency_ms": 172.84805999997843} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 11, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"internet_pacote_adicional": 0.040100000000000004, "roaming_pacote": 0.0045000000000000005, "cancelamento_linha": 0.03810000000000001, "cadastro_atualizacao": 0.004700000000000001, "internet_problema_conexao": 0.29380000000000006, "parceiros_ofertas": 0.020300000000000002, "conta_segunda_via": 0.0048000000000000004, "conta_contestacao": 0.0048000000000000004, "reclamacao_atendimento": 0.018200000000000004, "atendimento_humano": 0.29690000000000005, "roaming_duvida": 0.0055000000000000005, "sem_correspondencia": 0.26830000000000004}, "confidence": 0.3528, "input_tokens": 278, "latency_ms": 176.23487199995225} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 9, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"plano_nova_linha": 0.015199999999999997, "negociacao_religacao": 0.029399999999999992, "seguranca_fraude": 0.34859999999999997, "marketplace_compra": 0.07119999999999999, "conta_vencimento": 0.015399999999999997, "plano_troca": 0.015899999999999997, "fidelidade_pontos": 0.028799999999999992, "bonus_nao_recebido": 0.15569999999999998, "suporte_configuracao": 0.030999999999999993, "atendimento_humano": 0.10349999999999997, "recarga_nao_creditada": 0.04069999999999999, "sem_correspondencia": 0.14459999999999998}, "confidence": 0.1964, "input_tokens": 271, "latency_ms": 174.3025389999957} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 5, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"fidelidade_pontos": 0.017200000000000003, "plano_nova_linha": 0.0023000000000000004, "recarga_nao_creditada": 0.8862000000000001, "plano_troca": 0.0031000000000000003, "portabilidade": 0.019200000000000002, "internet_consumo": 0.04540000000000001, "suporte_sem_sinal": 0.008300000000000002, "sem_correspondencia": 0.018300000000000004}, "confidence": 0.7412, "input_tokens": 211, "latency_ms": 137.69153199996254} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0005, "internet_problema_conexao": 0.0022, "marketplace_compra": 0.0007, "recarga_nao_creditada": 0.0594, "negociacao_divida": 0.0004, "recarga_saldo": 0.0005, "vas_contratacao": 0.0005, "sem_correspondencia": 0.9358}, "confidence": 0.8738, "input_tokens": 202, "latency_ms": 130.28712099998074} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0117, "suporte_sem_sinal": 0.0401, "atendimento_humano": 0.0159, "sem_correspondencia": 0.9323}, "confidence": 0.7749, "input_tokens": 121, "latency_ms": 92.30122100001381} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"beneficios_consulta": 0.00029997000299970003, "plano_troca": 9.999000099990002e-05, "roaming_pacote": 9.999000099990002e-05, "vas_cancelamento": 0.0011998800119988001, "bonus_nao_recebido": 9.999000099990002e-05, "internet_consumo": 0.0045995400459954, "parceiros_ofertas": 9.999000099990002e-05, "vas_contratacao": 9.999000099990002e-05, "conta_pagamento_confirmacao": 9.999000099990002e-05, "atendimento_humano": 0.9916008399160084, "conta_contestacao": 9.999000099990002e-05, "sem_correspondencia": 0.0015998400159984002}, "confidence": 0.976, "input_tokens": 293, "latency_ms": 177.9732099999478} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"conta_debito_automatico_digital": 0.010702140428085616, "roaming_duvida": 0.0673134626925385, "recarga_saldo": 0.014402880576115223, "desconto_retencao": 0.3657731546309262, "suporte_sem_sinal": 0.16773354670934185, "negociacao_religacao": 0.01750350070014003, "seguranca_perda_roubo": 0.1869373874774955, "sem_correspondencia": 0.16963392678535708}, "confidence": 0.2094, "input_tokens": 238, "latency_ms": 153.85895200000732} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0012001200120012, "conta_vencimento": 0.001000100010001, "internet_pacote_adicional": 0.005000500050005001, "desconto_retencao": 0.0178017801780178, "suporte_chip_esim": 0.0042004200420042, "recarga_saldo": 0.009000900090009, "troca_numero": 0.0022002200220022005, "plano_nova_linha": 0.0087008700870087, "parceiros_ofertas": 0.0026002600260026003, "conta_contestacao": 0.0028002800280028, "vas_cancelamento": 0.41004100410041, "sem_correspondencia": 0.5354535453545355}, "confidence": 0.6112, "input_tokens": 280, "latency_ms": 172.9781169999569} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0040995900409959, "portabilidade": 0.043495650434956505, "suporte_sem_sinal": 0.049095090490950906, "vas_contratacao": 0.004899510048995101, "roaming_cobranca": 0.0045995400459954, "suporte_configuracao": 0.0120987901209879, "conta_debito_automatico_digital": 0.004199580041995801, "sem_correspondencia": 0.8775122487751226}, "confidence": 0.7363, "input_tokens": 243, "latency_ms": 155.04978000001302} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.0656, "vas_contratacao": 0.1278, "marketplace_compra": 0.0449, "sem_correspondencia": 0.7617}, "confidence": 0.4313, "input_tokens": 146, "latency_ms": 104.53317499991499} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"cancelamento_linha": 0.05820582058205822, "conta_segunda_via": 0.00020002000200020008, "negociacao_divida": 0.00030003000300030005, "roaming_cobranca": 0.00010001000100010004, "reclamacao_atendimento": 0.00020002000200020008, "suporte_configuracao": 0.00040004000400040016, "fidelidade_resgate": 0.00040004000400040016, "conta_contestacao": 0.00010001000100010004, "internet_consumo": 0.9016901690169018, "parceiros_ofertas": 0.00010001000100010004, "seguranca_perda_roubo": 0.0007000700070007002, "negociacao_religacao": 0.00030003000300030005, "suporte_chip_esim": 0.0005000500050005002, "plano_nova_linha": 0.00010001000100010004, "portabilidade": 0.0024002400240024004, "sem_correspondencia": 0.034303430343034305}, "confidence": 0.8497, "input_tokens": 297, "latency_ms": 180.39952000003723} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.234, "plano_nova_linha": 0.0039, "seguranca_perda_roubo": 0.004, "sem_correspondencia": 0.7581}, "confidence": 0.5719, "input_tokens": 144, "latency_ms": 103.94590099997458} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"roaming_cobranca": 0.0349034903490349, "suporte_chip_esim": 0.006000600060006001, "recarga_nao_creditada": 0.14511451145114512, "roaming_duvida": 0.052605260526052605, "reclamacao_atendimento": 0.0093009300930093, "marketplace_pedido": 0.017201720172017203, "marketplace_compra": 0.0209020902090209, "suporte_configuracao": 0.0195019501950195, "fidelidade_resgate": 0.29552955295529554, "troca_numero": 0.0054005400540054005, "conta_segunda_via": 0.010401040104010401, "plano_consulta": 0.039603960396039604, "seguranca_fraude": 0.24342434243424343, "suporte_sem_sinal": 0.0184018401840184, "portabilidade": 0.0036003600360036, "sem_correspondencia": 0.0781078107810781}, "confidence": 0.2589, "input_tokens": 292, "latency_ms": 177.65717999998287} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.00020000000000000004, "suporte_configuracao": 0.0007000000000000001, "conta_pagamento_confirmacao": 0.00020000000000000004, "suporte_chip_esim": 0.0006000000000000001, "seguranca_perda_roubo": 0.0006000000000000001, "cancelamento_linha": 0.9762000000000001, "beneficios_consulta": 0.00020000000000000004, "sem_correspondencia": 0.021300000000000003}, "confidence": 0.94, "input_tokens": 235, "latency_ms": 155.0796960000298} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0008, "desconto_retencao": 0.0074, "vas_cancelamento": 0.0177, "plano_consulta": 0.0009, "internet_consumo": 0.0094, "portabilidade": 0.0039, "roaming_pacote": 0.0052, "plano_troca": 0.0012, "plano_nova_linha": 0.0008, "cadastro_atualizacao": 0.0008, "negociacao_religacao": 0.1259, "bonus_nao_recebido": 0.0172, "reclamacao_atendimento": 0.0008, "conta_segunda_via": 0.0008, "conta_contestacao": 0.0008, "sem_correspondencia": 0.8064}, "confidence": 0.7282, "input_tokens": 297, "latency_ms": 178.9993150000555} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_contestacao": 0.007200000000000001, "negociacao_divida": 0.0021000000000000003, "internet_problema_conexao": 0.5216000000000001, "fidelidade_pontos": 0.0023000000000000004, "plano_consulta": 0.012700000000000001, "vas_contratacao": 0.0024000000000000002, "roaming_pacote": 0.0021000000000000003, "sem_correspondencia": 0.44960000000000006}, "confidence": 0.5941, "input_tokens": 223, "latency_ms": 146.27316700000392} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_religacao": 0.0096009600960096, "seguranca_fraude": 0.14541454145414542, "portabilidade": 0.0648064806480648, "internet_pacote_adicional": 0.0034003400340034003, "recarga_nao_creditada": 0.0030003000300030005, "negociacao_divida": 0.0036003600360036, "vas_cancelamento": 0.15791579157915792, "vas_consulta": 0.017601760176017604, "conta_vencimento": 0.0031003100310031, "suporte_sem_sinal": 0.012501250125012502, "atendimento_humano": 0.38793879387938796, "sem_correspondencia": 0.1911191119111911}, "confidence": 0.3244, "input_tokens": 283, "latency_ms": 176.32961200001773} +{"id": "g0333-oos_ininteligivel-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.056917075122536756, "plano_troca": 0.0013003901170351103, "plano_consulta": 0.0013003901170351103, "seguranca_fraude": 0.1760528158447534, "conta_segunda_via": 0.0013003901170351103, "roaming_duvida": 0.0014004201260378114, "beneficios_consulta": 0.0013003901170351103, "internet_problema_conexao": 0.15634690407122134, "atendimento_humano": 0.01710513153946184, "negociacao_religacao": 0.025107532259677903, "desconto_retencao": 0.0013003901170351103, "sem_correspondencia": 0.5605681704511354}, "confidence": 0.4772, "input_tokens": 282, "latency_ms": 177.61951800002862} +{"id": "g0333-oos_ininteligivel-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.005699430056994301, "cadastro_atualizacao": 0.007599240075992401, "internet_problema_conexao": 0.0325967403259674, "fidelidade_pontos": 0.0208979102089791, "troca_numero": 0.009099090090990901, "negociacao_divida": 0.011898810118988102, "internet_consumo": 0.23047695230476953, "fidelidade_resgate": 0.0106989301069893, "conta_segunda_via": 0.008999100089991, "conta_vencimento": 0.005599440055994401, "plano_consulta": 0.0058994100589941, "sem_correspondencia": 0.6505349465053494}, "confidence": 0.5484, "input_tokens": 296, "latency_ms": 178.03741199998058} +{"id": "g0333-oos_ininteligivel-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.7525247475252476, "conta_explicacao": 0.0092990700929907, "vas_cancelamento": 0.053094690530946904, "roaming_duvida": 0.030396960303969604, "plano_troca": 0.0010998900109989002, "internet_problema_conexao": 0.0961903809619038, "recarga_realizar": 0.000999900009999, "sem_correspondencia": 0.056394360563943605}, "confidence": 0.5571, "input_tokens": 226, "latency_ms": 144.63404900004662} +{"id": "g0333-oos_ininteligivel-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9508098380323935, "conta_debito_automatico_digital": 0.003599280143971206, "negociacao_religacao": 0.004199160167966407, "seguranca_perda_roubo": 0.02299540091981604, "recarga_nao_creditada": 0.0008998200359928015, "conta_pagamento_confirmacao": 0.0008998200359928015, "marketplace_pedido": 0.004799040191961607, "sem_correspondencia": 0.011797640471905619}, "confidence": 0.8714, "input_tokens": 246, "latency_ms": 155.7197700000188} +{"id": "g0333-oos_ininteligivel-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.0272, "marketplace_compra": 0.0176, "fidelidade_pontos": 0.0011, "conta_vencimento": 0.001, "internet_problema_conexao": 0.7529, "vas_consulta": 0.0038, "atendimento_humano": 0.0462, "roaming_cobranca": 0.0064, "negociacao_religacao": 0.0016, "plano_nova_linha": 0.003, "internet_consumo": 0.082, "sem_correspondencia": 0.0572}, "confidence": 0.6019, "input_tokens": 290, "latency_ms": 175.73299000002862} +{"id": "g0333-oos_ininteligivel-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_contratacao": 0.0051, "conta_pagamento_confirmacao": 0.0006, "reclamacao_atendimento": 0.9728, "conta_segunda_via": 0.0015, "internet_pacote_adicional": 0.0039, "fidelidade_resgate": 0.0006, "conta_explicacao": 0.0025, "sem_correspondencia": 0.013}, "confidence": 0.9204, "input_tokens": 246, "latency_ms": 157.5106960000312} +{"id": "g0333-oos_ininteligivel-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"recarga_saldo": 0.00029997000299970014, "cancelamento_linha": 0.9266073392660737, "desconto_retencao": 0.0003999600039996002, "vas_consulta": 0.0003999600039996002, "internet_consumo": 0.015298470152984708, "negociacao_religacao": 0.0006999300069993004, "marketplace_pedido": 0.001899810018998101, "internet_pacote_adicional": 0.0024997500249975013, "roaming_pacote": 0.0001999800019998001, "fidelidade_pontos": 0.0001999800019998001, "vas_cancelamento": 0.03449655034496552, "suporte_chip_esim": 0.0003999600039996002, "fidelidade_resgate": 0.0001999800019998001, "conta_segunda_via": 0.0001999800019998001, "portabilidade": 0.0001999800019998001, "sem_correspondencia": 0.015998400159984008}, "confidence": 0.8673, "input_tokens": 293, "latency_ms": 180.72872400000506} +{"id": "g0333-oos_ininteligivel-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.0631, "conta_explicacao": 0.1081, "cadastro_atualizacao": 0.0137, "sem_correspondencia": 0.8151}, "confidence": 0.5381, "input_tokens": 150, "latency_ms": 109.2504610001015} +{"id": "g0333-oos_ininteligivel-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.0006, "atendimento_humano": 0.01, "plano_troca": 0.0006, "sem_correspondencia": 0.9888}, "confidence": 0.9521, "input_tokens": 139, "latency_ms": 104.80597299999772} +{"id": "g0333-oos_ininteligivel-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0072, "cadastro_atualizacao": 0.0024, "parceiros_ofertas": 0.006, "sem_correspondencia": 0.9844}, "confidence": 0.9307, "input_tokens": 137, "latency_ms": 102.97444999991967} +{"id": "g0333-oos_ininteligivel-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6304630463046305, "vas_consulta": 0.020702070207020702, "plano_troca": 0.0113011301130113, "parceiros_ofertas": 0.0015001500150015003, "conta_explicacao": 0.0115011501150115, "suporte_chip_esim": 0.0215021502150215, "recarga_realizar": 0.010901090109010901, "internet_pacote_adicional": 0.0089008900890089, "vas_contratacao": 0.0014001400140014, "roaming_duvida": 0.008600860086008601, "negociacao_religacao": 0.0016001600160016002, "sem_correspondencia": 0.27162716271627163}, "confidence": 0.5688, "input_tokens": 285, "latency_ms": 178.36730699991676} +{"id": "g0333-oos_ininteligivel-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"parceiros_ofertas": 0.0025002500250025004, "portabilidade": 0.24602460246024602, "internet_pacote_adicional": 0.0187018701870187, "internet_problema_conexao": 0.11591159115911591, "troca_numero": 0.0024002400240024, "desconto_retencao": 0.0024002400240024, "seguranca_fraude": 0.5987598759875987, "sem_correspondencia": 0.0133013301330133}, "confidence": 0.4817, "input_tokens": 211, "latency_ms": 138.71790900009273} +{"id": "g0338-oos_ininteligivel-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0151, "vas_consulta": 0.0009, "negociacao_religacao": 0.0002, "troca_numero": 0.0002, "plano_consulta": 0.0001, "roaming_duvida": 0.0012, "bonus_nao_recebido": 0.0001, "internet_problema_conexao": 0.3093, "roaming_pacote": 0.0003, "marketplace_pedido": 0.0021, "conta_explicacao": 0.0043, "negociacao_divida": 0.0001, "recarga_nao_creditada": 0.0012, "plano_nova_linha": 0.0001, "fidelidade_resgate": 0.0001, "sem_correspondencia": 0.6647}, "confidence": 0.7233, "input_tokens": 285, "latency_ms": 178.60740200001146} +{"id": "g0338-oos_ininteligivel-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.0038003800380038005, "seguranca_perda_roubo": 0.004100410041004101, "internet_problema_conexao": 0.037703770377037704, "sem_correspondencia": 0.9543954395439544}, "confidence": 0.8469, "input_tokens": 134, "latency_ms": 100.48042999994777} +{"id": "g0338-oos_ininteligivel-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"negociacao_religacao": 0.12108789121087894, "conta_debito_automatico_digital": 0.0041995800419958014, "cadastro_atualizacao": 0.004399560043995602, "internet_consumo": 0.02119788021197881, "desconto_retencao": 0.011798820117988204, "recarga_realizar": 0.24327567243275677, "troca_numero": 0.0041995800419958014, "recarga_saldo": 0.0041995800419958014, "suporte_chip_esim": 0.009699030096990304, "seguranca_fraude": 0.49255074492550754, "fidelidade_resgate": 0.0041995800419958014, "sem_correspondencia": 0.07919208079192083}, "confidence": 0.419, "input_tokens": 271, "latency_ms": 173.46821600006024} +{"id": "g0338-oos_ininteligivel-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 20, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.1038, "conta_contestacao": 0.0355, "conta_pagamento_confirmacao": 0.0211, "marketplace_pedido": 0.0639, "roaming_duvida": 0.0753, "conta_debito_automatico_digital": 0.0211, "conta_vencimento": 0.0218, "sem_correspondencia": 0.6575}, "confidence": 0.4007, "input_tokens": 226, "latency_ms": 145.90022999993835} +{"id": "g0338-oos_ininteligivel-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.004000400040004, "conta_explicacao": 0.017001700170017002, "recarga_saldo": 0.0021002100210021, "vas_consulta": 0.00010001000100010001, "internet_pacote_adicional": 0.0014001400140014, "conta_segunda_via": 0.00010001000100010001, "negociacao_divida": 0.00010001000100010001, "conta_contestacao": 0.0003000300030003, "fidelidade_resgate": 0.0012001200120012, "internet_problema_conexao": 0.0014001400140014, "bonus_nao_recebido": 0.00010001000100010001, "sem_correspondencia": 0.9721972197219722}, "confidence": 0.9337, "input_tokens": 275, "latency_ms": 172.4259399999255} +{"id": "g0338-oos_ininteligivel-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.00020002000200020003, "vas_consulta": 0.00040004000400040005, "parceiros_ofertas": 0.00020002000200020003, "sem_correspondencia": 0.9991999199919992}, "confidence": 0.9941, "input_tokens": 110, "latency_ms": 87.80492400001094} +{"id": "g0338-oos_ininteligivel-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 13, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"recarga_nao_creditada": 0.0046995300469953, "plano_troca": 0.00029997000299970003, "internet_pacote_adicional": 0.0007999200079992001, "conta_explicacao": 0.9881011898810119, "vas_consulta": 0.0005999400059994001, "plano_consulta": 0.00039996000399960006, "suporte_chip_esim": 0.0007999200079992001, "sem_correspondencia": 0.004299570042995701}, "confidence": 0.9608, "input_tokens": 215, "latency_ms": 142.37180800000715} +{"id": "g0338-oos_ininteligivel-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 29, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.8290000000000001, "fidelidade_resgate": 0.0024000000000000002, "suporte_chip_esim": 0.0019000000000000002, "negociacao_divida": 0.0013000000000000002, "vas_consulta": 0.0036000000000000003, "plano_consulta": 0.0033000000000000004, "bonus_nao_recebido": 0.0010000000000000002, "fidelidade_pontos": 0.0015000000000000002, "cadastro_atualizacao": 0.0013000000000000002, "roaming_cobranca": 0.0009000000000000001, "troca_numero": 0.0007000000000000001, "sem_correspondencia": 0.15310000000000004}, "confidence": 0.7773, "input_tokens": 272, "latency_ms": 168.56150099999923} +{"id": "g0338-oos_ininteligivel-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0028, "recarga_realizar": 0.0026, "conta_segunda_via": 0.0026, "sem_correspondencia": 0.992}, "confidence": 0.9602, "input_tokens": 136, "latency_ms": 99.61206400009814} +{"id": "g0338-oos_ininteligivel-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.078, "conta_segunda_via": 0.0017, "vas_contratacao": 0.0038, "plano_nova_linha": 0.0539, "internet_pacote_adicional": 0.0038, "negociacao_divida": 0.0017, "roaming_duvida": 0.0114, "negociacao_religacao": 0.0029, "fidelidade_pontos": 0.0017, "cadastro_atualizacao": 0.0017, "recarga_realizar": 0.0018, "sem_correspondencia": 0.8376}, "confidence": 0.7305, "input_tokens": 284, "latency_ms": 175.03124900008515} diff --git a/reports/test/predictions-laya-cuda-r1.jsonl b/reports/test/predictions-laya-cuda-r1.jsonl new file mode 100644 index 0000000..8aadd7f --- /dev/null +++ b/reports/test/predictions-laya-cuda-r1.jsonl @@ -0,0 +1,1744 @@ +{"id": "g0000-conta_segunda_via-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": true, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.020702070207020702, "conta_pagamento_confirmacao": 0.015101510151015102, "conta_contestacao": 0.018801880188018802, "recarga_realizar": 0.19611961196119612, "marketplace_compra": 0.1171117111711171, "conta_explicacao": 0.0156015601560156, "conta_debito_automatico_digital": 0.18141814181418142, "sem_correspondencia": 0.4351435143514351}, "confidence": 0.2663, "input_tokens": 226, "latency_ms": 259.55060200001867} +{"id": "g0000-conta_segunda_via-curto_neutro-01-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0645, "conta_debito_automatico_digital": 0.0625, "conta_vencimento": 0.0625, "conta_pagamento_confirmacao": 0.0665, "conta_segunda_via": 0.0665, "conta_explicacao": 0.2322, "fidelidade_resgate": 0.0625, "sem_correspondencia": 0.3828}, "confidence": 0.1518, "input_tokens": 239, "latency_ms": 22.311658000006673} +{"id": "g0000-conta_segunda_via-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "conta_contestacao": 9.999930000489998e-07, "conta_explicacao": 9.999930000489998e-07, "conta_vencimento": 9.999930000489998e-07, "conta_segunda_via": 0.9999930000489998, "conta_pagamento_confirmacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 21.187609999998358} +{"id": "g0000-conta_segunda_via-curto_neutro-03-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.2182, "conta_contestacao": 0.115, "conta_segunda_via": 0.3952, "sem_correspondencia": 0.2716}, "confidence": 0.0609, "input_tokens": 139, "latency_ms": 27.651652999992393} +{"id": "g0000-conta_segunda_via-curto_neutro-04-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.0476952304769523, "conta_segunda_via": 0.1316868313168683, "conta_debito_automatico_digital": 0.03829617038296171, "conta_explicacao": 0.050794920507949204, "conta_pagamento_confirmacao": 0.5499450054994501, "conta_vencimento": 0.052394760523947606, "roaming_duvida": 0.029797020297970205, "sem_correspondencia": 0.09939006099390062}, "confidence": 0.2758, "input_tokens": 234, "latency_ms": 21.015867000016897} +{"id": "g0000-conta_segunda_via-curto_neutro-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0092009200920092, "suporte_chip_esim": 0.0055005500550055, "conta_explicacao": 0.0056005600560056, "conta_pagamento_confirmacao": 0.0006000600060006, "cancelamento_linha": 0.0017001700170017002, "conta_debito_automatico_digital": 0.0008000800080008001, "plano_troca": 0.0030003000300030005, "portabilidade": 0.004400440044004401, "plano_consulta": 0.0005000500050005, "conta_segunda_via": 0.011401140114011402, "conta_vencimento": 0.0005000500050005, "sem_correspondencia": 0.9567956795679567}, "confidence": 0.8935, "input_tokens": 276, "latency_ms": 22.663106000010202} +{"id": "g0000-conta_segunda_via-curto_neutro-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.03879612038796121, "conta_segunda_via": 0.051394860513948606, "conta_explicacao": 0.04129587041295871, "sem_correspondencia": 0.8685131486851315}, "confidence": 0.616, "input_tokens": 138, "latency_ms": 20.55070500000511} +{"id": "g0000-conta_segunda_via-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.04410441044104411, "conta_pagamento_confirmacao": 0.7943794379437944, "conta_debito_automatico_digital": 0.004000400040004, "conta_contestacao": 0.022202220222022204, "conta_explicacao": 0.0294029402940294, "atendimento_humano": 0.0162016201620162, "bonus_nao_recebido": 0.004000400040004, "sem_correspondencia": 0.0857085708570857}, "confidence": 0.6005, "input_tokens": 230, "latency_ms": 20.76617299999839} +{"id": "g0000-conta_segunda_via-curto_neutro-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0164983501649835, "conta_segunda_via": 0.3464653534646535, "recarga_realizar": 0.018098190180981903, "conta_vencimento": 0.016998300169983004, "conta_contestacao": 0.10078992100789921, "conta_pagamento_confirmacao": 0.0231976802319768, "conta_explicacao": 0.1421857814218578, "sem_correspondencia": 0.3357664233576642}, "confidence": 0.2599, "input_tokens": 232, "latency_ms": 20.136094999998022} +{"id": "g0000-conta_segunda_via-curto_neutro-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"vas_contratacao": 0.0011998800119988003, "conta_debito_automatico_digital": 0.9536046395360466, "plano_troca": 9.999000099990004e-05, "conta_vencimento": 9.999000099990004e-05, "conta_explicacao": 0.0007999200079992003, "marketplace_pedido": 0.00039996000399960017, "recarga_nao_creditada": 0.00039996000399960017, "conta_segunda_via": 0.00019998000199980009, "vas_consulta": 0.0007999200079992003, "conta_contestacao": 0.0017998200179982005, "suporte_configuracao": 0.017998200179982004, "marketplace_compra": 0.00039996000399960017, "portabilidade": 0.0016998300169983004, "fidelidade_pontos": 0.0013998600139986004, "conta_pagamento_confirmacao": 0.015098490150984906, "sem_correspondencia": 0.003999600039996001}, "confidence": 0.9039, "input_tokens": 289, "latency_ms": 22.859226000008448} +{"id": "g0000-conta_segunda_via-curto_neutro-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9999930000490003, "recarga_nao_creditada": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "conta_vencimento": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_pagamento_confirmacao": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 228, "latency_ms": 21.501696000001402} +{"id": "g0000-conta_segunda_via-curto_neutro-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.4456, "conta_contestacao": 0.0964, "conta_explicacao": 0.1109, "sem_correspondencia": 0.3471}, "confidence": 0.1367, "input_tokens": 139, "latency_ms": 20.355028000011544} +{"id": "g0001-conta_segunda_via-informal_abreviado-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9993940036359782, "fidelidade_pontos": 9.999940000359997e-07, "conta_vencimento": 9.999940000359999e-05, "conta_debito_automatico_digital": 9.999940000359997e-07, "suporte_configuracao": 9.999940000359999e-05, "plano_consulta": 9.999940000359997e-07, "desconto_retencao": 9.999940000359997e-07, "conta_explicacao": 9.999940000359999e-05, "conta_contestacao": 9.999940000359999e-05, "portabilidade": 0.00019999880000719998, "conta_pagamento_confirmacao": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9975, "input_tokens": 291, "latency_ms": 22.620817999978726} +{"id": "g0001-conta_segunda_via-informal_abreviado-01-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11, "conta_segunda_via": 0.1066, "conta_vencimento": 0.1171, "conta_debito_automatico_digital": 0.1135, "conta_pagamento_confirmacao": 0.1171, "conta_explicacao": 0.1135, "suporte_configuracao": 0.1135, "sem_correspondencia": 0.2087}, "confidence": 0.0134, "input_tokens": 247, "latency_ms": 21.603832000010925} +{"id": "g0001-conta_segunda_via-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.085991400859914, "bonus_nao_recebido": 0.001999800019998, "conta_vencimento": 0.014498550144985502, "conta_debito_automatico_digital": 0.6453354664533546, "conta_explicacao": 0.05019498050194981, "internet_consumo": 0.0105989401059894, "conta_contestacao": 0.017498250174982504, "sem_correspondencia": 0.17388261173882613}, "confidence": 0.4516, "input_tokens": 242, "latency_ms": 21.535784000008107} +{"id": "g0001-conta_segunda_via-informal_abreviado-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 9.999930000490002e-07, "conta_segunda_via": 0.9999930000490003, "conta_vencimento": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 248, "latency_ms": 20.90862699998297} +{"id": "g0001-conta_segunda_via-informal_abreviado-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.7012402480496099, "conta_contestacao": 0.00630126025205041, "conta_debito_automatico_digital": 0.24494898979795962, "conta_pagamento_confirmacao": 0.006101220244048811, "bonus_nao_recebido": 0.00590118023604721, "conta_explicacao": 0.010102020404080817, "conta_vencimento": 0.006501300260052011, "sem_correspondencia": 0.01890378075615123}, "confidence": 0.5953, "input_tokens": 252, "latency_ms": 21.502570999984982} +{"id": "g0001-conta_segunda_via-informal_abreviado-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.002, "conta_debito_automatico_digital": 0.0008, "conta_pagamento_confirmacao": 0.009, "conta_contestacao": 0.0026, "fidelidade_pontos": 0.0009, "conta_vencimento": 0.0007, "conta_segunda_via": 0.0076, "sem_correspondencia": 0.9764}, "confidence": 0.929, "input_tokens": 246, "latency_ms": 21.534258999992062} +{"id": "g0001-conta_segunda_via-informal_abreviado-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_nova_linha": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "conta_debito_automatico_digital": 9.99993000049e-07, "conta_segunda_via": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 243, "latency_ms": 21.64512100000593} +{"id": "g0001-conta_segunda_via-informal_abreviado-07-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.5319, "conta_contestacao": 0.0924, "conta_explicacao": 0.1205, "sem_correspondencia": 0.2552}, "confidence": 0.1636, "input_tokens": 152, "latency_ms": 19.84145000000126} +{"id": "g0001-conta_segunda_via-informal_abreviado-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"fidelidade_pontos": 0.0104, "conta_contestacao": 0.0026, "conta_explicacao": 0.051, "internet_pacote_adicional": 0.0001, "conta_debito_automatico_digital": 0.87, "conta_vencimento": 0.0002, "conta_pagamento_confirmacao": 0.0008, "atendimento_humano": 0.0001, "troca_numero": 0.0113, "conta_segunda_via": 0.0107, "seguranca_fraude": 0.0043, "sem_correspondencia": 0.0385}, "confidence": 0.7613, "input_tokens": 281, "latency_ms": 22.303759999999784} +{"id": "g0001-conta_segunda_via-informal_abreviado-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9999970000090003, "conta_explicacao": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 153, "latency_ms": 20.96560000001091} +{"id": "g0001-conta_segunda_via-informal_abreviado-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.10327934413117378, "conta_vencimento": 0.017296540691861626, "conta_explicacao": 0.08838232353529295, "conta_debito_automatico_digital": 0.0621875624875025, "troca_numero": 0.04619076184763047, "conta_pagamento_confirmacao": 0.006698660267946411, "recarga_realizar": 0.009098180363927216, "conta_contestacao": 0.040091981603679265, "marketplace_pedido": 0.012797440511897622, "internet_problema_conexao": 0.009698060387922416, "conta_segunda_via": 0.04209158168366327, "sem_correspondencia": 0.5621875624875026}, "confidence": 0.3574, "input_tokens": 285, "latency_ms": 23.099747999992815} +{"id": "g0001-conta_segunda_via-informal_abreviado-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "conta_explicacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 153, "latency_ms": 23.200113000001465} +{"id": "g0002-conta_segunda_via-erros_digitacao-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.039896010398960104, "conta_vencimento": 0.5334466553344666, "conta_debito_automatico_digital": 0.0362963703629637, "conta_contestacao": 0.06999300069993002, "conta_pagamento_confirmacao": 0.034096590340965904, "conta_explicacao": 0.1171882811718828, "roaming_duvida": 0.0362963703629637, "sem_correspondencia": 0.13278672132786723}, "confidence": 0.2666, "input_tokens": 233, "latency_ms": 21.813593000018727} +{"id": "g0002-conta_segunda_via-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8252475742722818, "atendimento_humano": 0.00020006001800540167, "recarga_nao_creditada": 0.007102130639191759, "portabilidade": 0.06261878563569072, "conta_contestacao": 0.012503751125337604, "plano_consulta": 0.00020006001800540167, "desconto_retencao": 0.00020006001800540167, "cancelamento_linha": 0.0006001800540162049, "conta_pagamento_confirmacao": 0.00030009002700810244, "conta_vencimento": 0.00030009002700810244, "conta_explicacao": 0.0058017405221566475, "sem_correspondencia": 0.084925477643293}, "confidence": 0.7276, "input_tokens": 270, "latency_ms": 22.281133999996428} +{"id": "g0002-conta_segunda_via-erros_digitacao-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"roaming_duvida": 1.000290084124396e-06, "conta_vencimento": 1.000290084124396e-06, "conta_pagamento_confirmacao": 1.000290084124396e-06, "conta_segunda_via": 0.9998899680907462, "conta_contestacao": 1.000290084124396e-06, "internet_problema_conexao": 1.000290084124396e-06, "vas_contratacao": 1.000290084124396e-06, "cancelamento_linha": 1.000290084124396e-06, "conta_debito_automatico_digital": 1.000290084124396e-06, "fidelidade_resgate": 1.000290084124396e-06, "conta_explicacao": 0.0001000290084124396, "sem_correspondencia": 1.000290084124396e-06}, "confidence": 0.9982, "input_tokens": 285, "latency_ms": 21.969460999997636} +{"id": "g0002-conta_segunda_via-erros_digitacao-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9999890001209996, "fidelidade_pontos": 9.999890001209996e-07, "internet_consumo": 9.999890001209996e-07, "conta_pagamento_confirmacao": 9.999890001209996e-07, "conta_contestacao": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "conta_explicacao": 9.999890001209996e-07, "internet_pacote_adicional": 9.999890001209996e-07, "reclamacao_atendimento": 9.999890001209996e-07, "conta_segunda_via": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 22.307652999984384} +{"id": "g0002-conta_segunda_via-erros_digitacao-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0881, "conta_segunda_via": 0.0179, "conta_explicacao": 0.0252, "sem_correspondencia": 0.8688}, "confidence": 0.6386, "input_tokens": 139, "latency_ms": 20.346845999995367} +{"id": "g0002-conta_segunda_via-erros_digitacao-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.0049, "conta_segunda_via": 0.7682, "conta_explicacao": 0.0511, "sem_correspondencia": 0.1758}, "confidence": 0.5049, "input_tokens": 140, "latency_ms": 20.49375600000758} +{"id": "g0002-conta_segunda_via-erros_digitacao-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_debito_automatico_digital": 0.0589, "bonus_nao_recebido": 0.0806, "atendimento_humano": 0.1051, "internet_problema_conexao": 0.209, "conta_pagamento_confirmacao": 0.0554, "conta_vencimento": 0.0571, "roaming_duvida": 0.0571, "conta_segunda_via": 0.0942, "conta_explicacao": 0.0589, "portabilidade": 0.0885, "conta_contestacao": 0.0571, "sem_correspondencia": 0.0781}, "confidence": 0.0392, "input_tokens": 277, "latency_ms": 22.227627999996002} +{"id": "g0002-conta_segunda_via-erros_digitacao-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.021795640871825634, "parceiros_ofertas": 0.08748250349930013, "internet_pacote_adicional": 0.020495900819836033, "marketplace_pedido": 0.05828834233153369, "conta_contestacao": 0.021095780843831236, "conta_vencimento": 0.06808638272345531, "seguranca_perda_roubo": 0.3124375124975005, "conta_explicacao": 0.05058988202359528, "recarga_saldo": 0.027994401119776045, "negociacao_divida": 0.020495900819836033, "conta_debito_automatico_digital": 0.019796040791841635, "marketplace_compra": 0.027994401119776045, "negociacao_religacao": 0.055588882223555285, "roaming_duvida": 0.027994401119776045, "conta_pagamento_confirmacao": 0.1292741451709658, "sem_correspondencia": 0.05058988202359528}, "confidence": 0.151, "input_tokens": 293, "latency_ms": 22.627131999996664} +{"id": "g0002-conta_segunda_via-erros_digitacao-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.5314, "conta_contestacao": 0.034, "conta_segunda_via": 0.1063, "sem_correspondencia": 0.3283}, "confidence": 0.2391, "input_tokens": 149, "latency_ms": 20.438040999977147} +{"id": "g0002-conta_segunda_via-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0031003100310031, "conta_contestacao": 0.6541654165416542, "conta_explicacao": 0.183018301830183, "sem_correspondencia": 0.15971597159715972}, "confidence": 0.3511, "input_tokens": 136, "latency_ms": 20.080454999998665} +{"id": "g0002-conta_segunda_via-erros_digitacao-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0006999300069993001, "conta_segunda_via": 0.7155284471552845, "conta_vencimento": 0.0023997600239976003, "conta_pagamento_confirmacao": 0.0964903509649035, "conta_contestacao": 0.015198480151984802, "conta_explicacao": 0.0143985601439856, "plano_consulta": 0.0004999500049995, "sem_correspondencia": 0.15478452154784522}, "confidence": 0.5665, "input_tokens": 230, "latency_ms": 21.50907999998708} +{"id": "g0002-conta_segunda_via-erros_digitacao-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0033003300330033004, "conta_vencimento": 0.0033003300330033004, "conta_explicacao": 0.21752175217521752, "conta_segunda_via": 0.0037003700370037006, "conta_contestacao": 0.0045004500450045, "conta_debito_automatico_digital": 0.0033003300330033004, "conta_pagamento_confirmacao": 0.0036003600360036, "sem_correspondencia": 0.7607760776077608}, "confidence": 0.6817, "input_tokens": 237, "latency_ms": 21.814059000007546} +{"id": "g0008-conta_contestacao-informal_abreviado-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.29007099290071, "plano_consulta": 0.0011998800119988001, "conta_explicacao": 0.1731826817318268, "sem_correspondencia": 0.5355464453554645}, "confidence": 0.275, "input_tokens": 149, "latency_ms": 20.43454000002498} +{"id": "g0008-conta_contestacao-informal_abreviado-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "conta_explicacao": 9.99993000049e-07, "conta_debito_automatico_digital": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 239, "latency_ms": 21.459090999996988} +{"id": "g0008-conta_contestacao-informal_abreviado-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0862913708629137, "roaming_cobranca": 0.022897710228977103, "conta_contestacao": 0.051594840515948405, "vas_cancelamento": 0.0214978502149785, "conta_explicacao": 0.3361663833616638, "conta_vencimento": 0.2943705629437056, "conta_debito_automatico_digital": 0.0207979202079792, "sem_correspondencia": 0.1663833616638336}, "confidence": 0.2119, "input_tokens": 243, "latency_ms": 21.343145000003005} +{"id": "g0008-conta_contestacao-informal_abreviado-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.1475147514751475, "vas_cancelamento": 0.0038003800380038005, "fidelidade_pontos": 0.0098009800980098, "reclamacao_atendimento": 0.0023002300230023, "conta_vencimento": 0.0021002100210021, "internet_problema_conexao": 0.020002000200020003, "marketplace_compra": 0.013501350135013501, "conta_segunda_via": 0.005900590059005901, "roaming_cobranca": 0.0022002200220022005, "vas_consulta": 0.004100410041004101, "portabilidade": 0.061606160616061605, "parceiros_ofertas": 0.0034003400340034003, "conta_pagamento_confirmacao": 0.0069006900690069, "conta_debito_automatico_digital": 0.40504050405040504, "conta_explicacao": 0.30753075307530753, "sem_correspondencia": 0.004300430043004301}, "confidence": 0.4388, "input_tokens": 301, "latency_ms": 21.88404699998614} +{"id": "g0008-conta_contestacao-informal_abreviado-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.7877636708987305, "vas_cancelamento": 0.02589223233030091, "conta_segunda_via": 0.005398380485854244, "atendimento_humano": 0.005398380485854244, "conta_vencimento": 0.005398380485854244, "conta_pagamento_confirmacao": 0.005398380485854244, "conta_debito_automatico_digital": 0.005698290512846147, "conta_explicacao": 0.005498350494851544, "conta_contestacao": 0.018094571628511448, "roaming_cobranca": 0.12466260121963411, "marketplace_pedido": 0.005398380485854244, "sem_correspondencia": 0.005398380485854244}, "confidence": 0.6617, "input_tokens": 287, "latency_ms": 21.59648500000344} +{"id": "g0008-conta_contestacao-informal_abreviado-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.00010001000100010001, "roaming_cobranca": 0.00010001000100010001, "conta_contestacao": 0.992999299929993, "sem_correspondencia": 0.006800680068006801}, "confidence": 0.969, "input_tokens": 152, "latency_ms": 19.754691999992247} +{"id": "g0008-conta_contestacao-informal_abreviado-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.009998000399920017, "roaming_cobranca": 0.009398120375924815, "conta_segunda_via": 0.010297940411917617, "vas_cancelamento": 0.027994401119776045, "conta_contestacao": 0.08218356328734253, "conta_debito_automatico_digital": 0.009698060387922416, "conta_explicacao": 0.0639872025594881, "sem_correspondencia": 0.7864427114577084}, "confidence": 0.5904, "input_tokens": 236, "latency_ms": 20.84049600000526} +{"id": "g0008-conta_contestacao-informal_abreviado-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_debito_automatico_digital": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "atendimento_humano": 9.999850002249967e-07, "internet_pacote_adicional": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "seguranca_fraude": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "conta_vencimento": 9.999850002249967e-07, "conta_explicacao": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "conta_segunda_via": 9.999850002249967e-07, "vas_cancelamento": 0.9999850002249967, "desconto_retencao": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 21.727501999976084} +{"id": "g0008-conta_contestacao-informal_abreviado-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.00010000980096049412, "conta_contestacao": 0.9998979900030203, "vas_cancelamento": 1.0000980096049412e-06, "sem_correspondencia": 1.0000980096049412e-06}, "confidence": 0.9988, "input_tokens": 147, "latency_ms": 20.383432999977913} +{"id": "g0008-conta_contestacao-informal_abreviado-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9973, "vas_cancelamento": 0.0006, "roaming_cobranca": 0.0007, "sem_correspondencia": 0.0014}, "confidence": 0.9846, "input_tokens": 152, "latency_ms": 19.690214999997124} +{"id": "g0008-conta_contestacao-informal_abreviado-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.0020997900209979003, "conta_segunda_via": 0.0020997900209979003, "conta_debito_automatico_digital": 0.0028997100289971, "conta_explicacao": 0.6292370762923707, "vas_cancelamento": 0.0021997800219978004, "conta_contestacao": 0.011898810118988102, "roaming_cobranca": 0.3474652534746525, "sem_correspondencia": 0.0020997900209979003}, "confidence": 0.6248, "input_tokens": 238, "latency_ms": 21.011307000009083} +{"id": "g0008-conta_contestacao-informal_abreviado-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"seguranca_fraude": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "roaming_cobranca": 0.9999850002249971, "roaming_pacote": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 300, "latency_ms": 22.144282999988718} +{"id": "g0010-conta_contestacao-regionalismo-00-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9971860393954489, "recarga_realizar": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "conta_explicacao": 9.999860001959977e-07, "conta_debito_automatico_digital": 9.999860001959977e-07, "conta_contestacao": 9.999860001959977e-07, "roaming_pacote": 9.999860001959977e-07, "roaming_cobranca": 0.0027999608005487937, "troca_numero": 9.999860001959977e-07, "fidelidade_pontos": 9.999860001959977e-07, "conta_vencimento": 9.999860001959977e-07, "vas_cancelamento": 9.999860001959977e-07, "vas_contratacao": 9.999860001959977e-07, "conta_segunda_via": 9.999860001959977e-07, "conta_pagamento_confirmacao": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9931, "input_tokens": 309, "latency_ms": 22.255389999997988} +{"id": "g0010-conta_contestacao-regionalismo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0056, "conta_contestacao": 0.9253, "roaming_cobranca": 0.0056, "sem_correspondencia": 0.0635}, "confidence": 0.7799, "input_tokens": 162, "latency_ms": 20.438688000012917} +{"id": "g0010-conta_contestacao-regionalismo-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"cancelamento_linha": 9.999850002249977e-07, "roaming_cobranca": 0.9999850002249978, "conta_vencimento": 9.999850002249977e-07, "conta_debito_automatico_digital": 9.999850002249977e-07, "vas_cancelamento": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "conta_segunda_via": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "conta_explicacao": 9.999850002249977e-07, "recarga_saldo": 9.999850002249977e-07, "suporte_configuracao": 9.999850002249977e-07, "beneficios_consulta": 9.999850002249977e-07, "suporte_sem_sinal": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9999, "input_tokens": 306, "latency_ms": 22.01706600001785} +{"id": "g0010-conta_contestacao-regionalismo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "conta_debito_automatico_digital": 0.999993000049, "roaming_cobranca": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 248, "latency_ms": 19.96509699998228} +{"id": "g0010-conta_contestacao-regionalismo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"vas_cancelamento": 9.999930000489996e-07, "conta_contestacao": 0.0006999951000342997, "seguranca_perda_roubo": 0.0037999734001861983, "conta_explicacao": 0.00039999720001959987, "marketplace_compra": 9.999930000489996e-07, "roaming_cobranca": 9.999930000489996e-07, "troca_numero": 9.999930000489996e-07, "conta_segunda_via": 0.00039999720001959987, "conta_pagamento_confirmacao": 0.9936930441486909, "seguranca_fraude": 9.999930000489996e-07, "bonus_nao_recebido": 0.00019999860000979993, "recarga_nao_creditada": 9.999930000489996e-07, "conta_vencimento": 0.00019999860000979993, "conta_debito_automatico_digital": 0.0004999965000244998, "plano_consulta": 9.999930000489996e-07, "sem_correspondencia": 9.999930000489997e-05}, "confidence": 0.9831, "input_tokens": 309, "latency_ms": 21.469387999985656} +{"id": "g0010-conta_contestacao-regionalismo-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 0.037, "conta_contestacao": 0.1103, "conta_explicacao": 0.0974, "conta_vencimento": 0.0358, "conta_segunda_via": 0.0347, "roaming_cobranca": 0.6058, "conta_debito_automatico_digital": 0.0358, "sem_correspondencia": 0.0432}, "confidence": 0.3333, "input_tokens": 249, "latency_ms": 20.84609999999998} +{"id": "g0010-conta_contestacao-regionalismo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_debito_automatico_digital": 0.0020997900209979003, "vas_cancelamento": 0.7819218078192182, "conta_segunda_via": 0.0023997600239976003, "conta_pagamento_confirmacao": 0.05359464053594641, "roaming_cobranca": 0.0060993900609939014, "cadastro_atualizacao": 0.0017998200179982, "conta_vencimento": 0.001999800019998, "conta_contestacao": 0.0117988201179882, "marketplace_compra": 0.030096990300969902, "conta_explicacao": 0.0761923807619238, "atendimento_humano": 0.0163983601639836, "sem_correspondencia": 0.0155984401559844}, "confidence": 0.6309, "input_tokens": 296, "latency_ms": 20.79385999999772} +{"id": "g0010-conta_contestacao-regionalismo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.0152, "conta_contestacao": 0.9637, "vas_cancelamento": 0.0036, "sem_correspondencia": 0.0175}, "confidence": 0.8626, "input_tokens": 157, "latency_ms": 20.380220999982157} +{"id": "g0010-conta_contestacao-regionalismo-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_debito_automatico_digital": 0.006799320067993201, "conta_explicacao": 0.6402359764023597, "roaming_cobranca": 0.007699230076992301, "conta_segunda_via": 0.006999300069993001, "conta_contestacao": 0.29717028297170284, "conta_vencimento": 0.007699230076992301, "vas_cancelamento": 0.0073992600739926015, "sem_correspondencia": 0.025997400259974}, "confidence": 0.5573, "input_tokens": 248, "latency_ms": 19.965235000000803} +{"id": "g0010-conta_contestacao-regionalismo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9999930000490003, "vas_cancelamento": 9.999930000490002e-07, "conta_vencimento": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 245, "latency_ms": 21.49815600000693} +{"id": "g0010-conta_contestacao-regionalismo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8595280943811238, "internet_problema_conexao": 9.998000399920017e-05, "conta_segunda_via": 0.0005998800239952009, "conta_vencimento": 9.998000399920017e-05, "conta_contestacao": 0.09948010397920416, "conta_pagamento_confirmacao": 9.998000399920017e-05, "plano_consulta": 9.998000399920017e-05, "fidelidade_resgate": 0.00019996000799840034, "vas_cancelamento": 9.998000399920017e-05, "roaming_cobranca": 9.998000399920017e-05, "conta_debito_automatico_digital": 0.0020995800839832034, "sem_correspondencia": 0.03749250149970006}, "confidence": 0.7964, "input_tokens": 303, "latency_ms": 22.45676600000479} +{"id": "g0010-conta_contestacao-regionalismo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.040900000000000006, "roaming_cobranca": 0.10280000000000002, "internet_consumo": 0.048600000000000004, "conta_segunda_via": 0.029000000000000005, "conta_contestacao": 0.31920000000000004, "conta_vencimento": 0.033400000000000006, "bonus_nao_recebido": 0.017600000000000005, "suporte_sem_sinal": 0.017100000000000004, "conta_explicacao": 0.030900000000000004, "vas_cancelamento": 0.017600000000000005, "conta_debito_automatico_digital": 0.021200000000000004, "sem_correspondencia": 0.32170000000000004}, "confidence": 0.2523, "input_tokens": 302, "latency_ms": 22.649935000004007} +{"id": "g0013-conta_contestacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 9.999970000090002e-07, "roaming_cobranca": 0.9999970000090003, "conta_explicacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 162, "latency_ms": 20.52540800002589} +{"id": "g0013-conta_contestacao-indireto_multiplo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.017601760176017604, "roaming_cobranca": 0.018201820182018203, "conta_contestacao": 0.9301930193019302, "sem_correspondencia": 0.034003400340034004}, "confidence": 0.7645, "input_tokens": 178, "latency_ms": 20.49717700000997} +{"id": "g0013-conta_contestacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"roaming_duvida": 0.15459999999999996, "roaming_cobranca": 0.11489999999999997, "conta_pagamento_confirmacao": 0.06749999999999999, "negociacao_religacao": 0.011899999999999997, "conta_segunda_via": 0.007599999999999998, "desconto_retencao": 0.004499999999999999, "fidelidade_resgate": 0.011399999999999999, "conta_vencimento": 0.004499999999999999, "vas_cancelamento": 0.29979999999999996, "conta_debito_automatico_digital": 0.027299999999999994, "suporte_configuracao": 0.004699999999999999, "conta_explicacao": 0.14299999999999996, "fidelidade_pontos": 0.004599999999999999, "cancelamento_linha": 0.07709999999999999, "cadastro_atualizacao": 0.004599999999999999, "sem_correspondencia": 0.061999999999999986}, "confidence": 0.2459, "input_tokens": 314, "latency_ms": 22.73395599999617} +{"id": "g0013-conta_contestacao-indireto_multiplo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 9.999980000039998e-07, "roaming_cobranca": 0.0002999994000012, "vas_cancelamento": 0.9996980006039987, "sem_correspondencia": 9.999980000039998e-07}, "confidence": 0.9978, "input_tokens": 171, "latency_ms": 20.483249999983855} +{"id": "g0013-conta_contestacao-indireto_multiplo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 1.0000870075696584e-06, "vas_contratacao": 1.0000870075696584e-06, "internet_consumo": 1.0000870075696584e-06, "roaming_cobranca": 1.0000870075696584e-06, "internet_problema_conexao": 1.0000870075696584e-06, "plano_nova_linha": 1.0000870075696584e-06, "conta_debito_automatico_digital": 0.9991869292628458, "conta_pagamento_confirmacao": 1.0000870075696584e-06, "parceiros_ofertas": 1.0000870075696584e-06, "conta_segunda_via": 1.0000870075696584e-06, "suporte_chip_esim": 1.0000870075696584e-06, "negociacao_divida": 1.0000870075696584e-06, "vas_cancelamento": 1.0000870075696584e-06, "conta_vencimento": 1.0000870075696584e-06, "conta_contestacao": 0.00030002610227089754, "sem_correspondencia": 0.0005000435037848292}, "confidence": 0.997, "input_tokens": 315, "latency_ms": 22.664577000000463} +{"id": "g0013-conta_contestacao-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.242, "roaming_cobranca": 0.1037, "vas_cancelamento": 0.0048, "conta_vencimento": 0.0106, "conta_debito_automatico_digital": 0.0057, "conta_explicacao": 0.0513, "conta_pagamento_confirmacao": 0.0776, "sem_correspondencia": 0.5043}, "confidence": 0.3375, "input_tokens": 266, "latency_ms": 21.877045999985967} +{"id": "g0013-conta_contestacao-indireto_multiplo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_vencimento": 1.0000960092168847e-06, "conta_segunda_via": 1.0000960092168847e-06, "conta_contestacao": 0.0003000288027650654, "conta_explicacao": 0.0003000288027650654, "roaming_cobranca": 1.0000960092168847e-06, "vas_cancelamento": 1.0000960092168847e-06, "conta_debito_automatico_digital": 0.9992959324095113, "sem_correspondencia": 0.00010000960092168849}, "confidence": 0.9963, "input_tokens": 250, "latency_ms": 21.517732999996042} +{"id": "g0013-conta_contestacao-indireto_multiplo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 9.99989000120999e-07, "vas_cancelamento": 9.99989000120999e-07, "roaming_cobranca": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "conta_pagamento_confirmacao": 9.99989000120999e-07, "cancelamento_linha": 9.99989000120999e-07, "conta_explicacao": 9.99989000120999e-07, "fidelidade_resgate": 0.9999890001209989, "conta_vencimento": 9.99989000120999e-07, "conta_segunda_via": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 310, "latency_ms": 22.36891000001151} +{"id": "g0013-conta_contestacao-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"suporte_configuracao": 0.0018001800180017999, "suporte_chip_esim": 0.0019001900190019, "internet_problema_conexao": 0.0438043804380438, "conta_pagamento_confirmacao": 0.1342134213421342, "cadastro_atualizacao": 0.0019001900190019, "internet_pacote_adicional": 0.0054005400540054005, "conta_segunda_via": 0.0516051605160516, "conta_vencimento": 0.036003600360036, "recarga_saldo": 0.0105010501050105, "conta_explicacao": 0.4675467546754675, "vas_cancelamento": 0.0027002700270027003, "roaming_cobranca": 0.0018001800180017999, "conta_debito_automatico_digital": 0.1967196719671967, "plano_troca": 0.0019001900190019, "portabilidade": 0.0137013701370137, "sem_correspondencia": 0.0285028502850285}, "confidence": 0.3994, "input_tokens": 318, "latency_ms": 22.597083000022167} +{"id": "g0013-conta_contestacao-indireto_multiplo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9829, "roaming_cobranca": 0.012, "vas_cancelamento": 0.002, "sem_correspondencia": 0.0031}, "confidence": 0.9274, "input_tokens": 164, "latency_ms": 20.453390000000127} +{"id": "g0013-conta_contestacao-indireto_multiplo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 140, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.17658234176582344, "roaming_cobranca": 0.007599240075992401, "conta_contestacao": 0.22147785221477853, "vas_cancelamento": 0.008299170082991702, "conta_debito_automatico_digital": 0.007599240075992401, "conta_vencimento": 0.014198580141985802, "conta_segunda_via": 0.009699030096990302, "sem_correspondencia": 0.5545445455454454}, "confidence": 0.4296, "input_tokens": 262, "latency_ms": 21.896804999983033} +{"id": "g0013-conta_contestacao-indireto_multiplo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 174, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0010998900109989002, "roaming_cobranca": 0.1421857814218578, "conta_contestacao": 0.8556144385561444, "sem_correspondencia": 0.0010998900109989002}, "confidence": 0.6932, "input_tokens": 174, "latency_ms": 20.619486000015286} +{"id": "g0014-conta_explicacao-curto_neutro-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.13438656134386562, "conta_vencimento": 0.008499150084991502, "conta_explicacao": 0.6202379762023797, "conta_pagamento_confirmacao": 0.0202979702029797, "conta_segunda_via": 0.025297470252974703, "conta_debito_automatico_digital": 0.007699230076992301, "plano_consulta": 0.008999100089991, "sem_correspondencia": 0.17458254174582544}, "confidence": 0.4407, "input_tokens": 230, "latency_ms": 21.417110000015782} +{"id": "g0014-conta_explicacao-curto_neutro-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9407940794079409, "conta_pagamento_confirmacao": 0.0007000700070007002, "conta_contestacao": 0.026702670267026708, "conta_vencimento": 0.00010001000100010003, "recarga_saldo": 0.021402140214021405, "seguranca_fraude": 0.0024002400240024004, "conta_segunda_via": 0.0008000800080008002, "recarga_realizar": 0.00010001000100010003, "conta_debito_automatico_digital": 0.00010001000100010003, "plano_consulta": 0.0022002200220022005, "plano_troca": 0.00010001000100010003, "sem_correspondencia": 0.004600460046004601}, "confidence": 0.8775, "input_tokens": 282, "latency_ms": 22.375909000004413} +{"id": "g0014-conta_explicacao-curto_neutro-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"seguranca_fraude": 0.056494350564943493, "plano_consulta": 0.013898610138986097, "roaming_pacote": 0.0006999300069992999, "conta_pagamento_confirmacao": 0.012298770122987699, "conta_explicacao": 0.3238676132386761, "beneficios_consulta": 0.009499050094990498, "conta_segunda_via": 0.012398760123987598, "roaming_duvida": 0.0026997300269973, "reclamacao_atendimento": 0.0024997500249975, "conta_vencimento": 0.008199180081991799, "conta_contestacao": 0.026397360263973598, "conta_debito_automatico_digital": 0.48615138486151377, "marketplace_pedido": 0.010598940105989399, "plano_nova_linha": 0.0006999300069992999, "suporte_configuracao": 0.0022997700229976997, "sem_correspondencia": 0.0312968703129687}, "confidence": 0.4817, "input_tokens": 288, "latency_ms": 21.935519999999542} +{"id": "g0014-conta_explicacao-curto_neutro-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"troca_numero": 0.00020004000800160035, "plano_consulta": 0.00020004000800160035, "conta_explicacao": 0.6398279655931187, "bonus_nao_recebido": 0.00020004000800160035, "conta_debito_automatico_digital": 0.22114422884576918, "atendimento_humano": 0.00020004000800160035, "plano_troca": 0.00020004000800160035, "conta_pagamento_confirmacao": 0.0031006201240248053, "desconto_retencao": 0.00020004000800160035, "conta_contestacao": 0.008701740348069614, "conta_vencimento": 0.01180236047209442, "marketplace_compra": 0.00020004000800160035, "conta_segunda_via": 0.08461692338467694, "fidelidade_pontos": 0.007401480296059213, "seguranca_fraude": 0.00020004000800160035, "sem_correspondencia": 0.021804360872174435}, "confidence": 0.6123, "input_tokens": 281, "latency_ms": 22.06759000000602} +{"id": "g0014-conta_explicacao-curto_neutro-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.0008999100089991, "conta_contestacao": 0.057394260573942604, "conta_explicacao": 0.9332066793320668, "sem_correspondencia": 0.008499150084991502}, "confidence": 0.8018, "input_tokens": 135, "latency_ms": 20.62384999999267} +{"id": "g0014-conta_explicacao-curto_neutro-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8210999999999998, "plano_consulta": 0.06609999999999999, "conta_contestacao": 0.012799999999999997, "sem_correspondencia": 0.09999999999999998}, "confidence": 0.5474, "input_tokens": 135, "latency_ms": 20.274169000003894} +{"id": "g0014-conta_explicacao-curto_neutro-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.0444, "plano_consulta": 0.0006, "conta_contestacao": 0.9526, "sem_correspondencia": 0.0024}, "confidence": 0.8531, "input_tokens": 145, "latency_ms": 21.218265999976893} +{"id": "g0014-conta_explicacao-curto_neutro-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.644035596440356, "plano_consulta": 0.006699330066993301, "conta_explicacao": 0.20367963203679632, "sem_correspondencia": 0.14558544145585442}, "confidence": 0.3354, "input_tokens": 134, "latency_ms": 20.720289999985653} +{"id": "g0014-conta_explicacao-curto_neutro-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"conta_contestacao": 0.0105, "plano_consulta": 0.7381, "conta_explicacao": 0.2195, "sem_correspondencia": 0.0319}, "confidence": 0.4845, "input_tokens": 136, "latency_ms": 19.750781999988476} +{"id": "g0014-conta_explicacao-curto_neutro-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.09447165850244926, "marketplace_pedido": 0.0015995201439568132, "recarga_realizar": 0.0005998200539838048, "conta_contestacao": 0.0014995501349595122, "conta_segunda_via": 0.8099570128961312, "conta_debito_automatico_digital": 0.0024992502249325203, "conta_vencimento": 0.002099370188943317, "bonus_nao_recebido": 0.0005998200539838048, "plano_consulta": 0.0002999100269919024, "negociacao_religacao": 0.013096071178646407, "conta_pagamento_confirmacao": 0.0002999100269919024, "seguranca_perda_roubo": 0.002699190242927122, "cadastro_atualizacao": 0.0002999100269919024, "roaming_duvida": 0.0002999100269919024, "internet_problema_conexao": 0.002099370188943317, "sem_correspondencia": 0.06757972608217534}, "confidence": 0.7381, "input_tokens": 286, "latency_ms": 22.966059999987465} +{"id": "g0014-conta_explicacao-curto_neutro-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"plano_consulta": 0.0028002800280028, "conta_explicacao": 0.30423042304230424, "seguranca_perda_roubo": 0.0055005500550055, "conta_segunda_via": 0.0053005300530053, "atendimento_humano": 0.386038603860386, "conta_debito_automatico_digital": 0.0022002200220022005, "conta_pagamento_confirmacao": 0.0042004200420042, "internet_consumo": 0.009400940094009401, "conta_vencimento": 0.0022002200220022005, "marketplace_compra": 0.010201020102010202, "conta_contestacao": 0.11501150115011502, "sem_correspondencia": 0.15291529152915292}, "confidence": 0.4048, "input_tokens": 276, "latency_ms": 22.146366000015405} +{"id": "g0014-conta_explicacao-curto_neutro-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.4972502749725028, "conta_explicacao": 0.14138586141385862, "plano_consulta": 0.2844715528447155, "sem_correspondencia": 0.07689231076892311}, "confidence": 0.1497, "input_tokens": 134, "latency_ms": 20.429907000021785} +{"id": "g0018-conta_explicacao-emocional-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.006000600060006001, "plano_consulta": 0.004000400040004, "conta_debito_automatico_digital": 0.0045004500450045, "conta_explicacao": 0.28162816281628167, "conta_contestacao": 0.043104310431043104, "conta_vencimento": 0.0047004700470047005, "conta_segunda_via": 0.0101010101010101, "sem_correspondencia": 0.645964596459646}, "confidence": 0.5558, "input_tokens": 243, "latency_ms": 21.602623000006815} +{"id": "g0018-conta_explicacao-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0014002800560112022, "conta_vencimento": 0.00020004000800160035, "troca_numero": 0.0003000600120024005, "fidelidade_resgate": 0.00020004000800160035, "parceiros_ofertas": 0.0007001400280056011, "conta_pagamento_confirmacao": 0.8730746149229847, "plano_consulta": 0.0009001800360072014, "marketplace_pedido": 0.0007001400280056011, "vas_consulta": 0.0652130426085217, "portabilidade": 0.0015003000600120025, "vas_cancelamento": 0.00020004000800160035, "conta_segunda_via": 0.00010002000400080017, "conta_debito_automatico_digital": 0.0003000600120024005, "suporte_configuracao": 0.0005001000200040008, "conta_contestacao": 0.0015003000600120025, "sem_correspondencia": 0.05321064212842569}, "confidence": 0.8147, "input_tokens": 298, "latency_ms": 23.283962999983032} +{"id": "g0018-conta_explicacao-emocional-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.0021002100210021, "conta_contestacao": 0.034403440344034406, "conta_explicacao": 0.9508950895089509, "sem_correspondencia": 0.012601260126012601}, "confidence": 0.8326, "input_tokens": 144, "latency_ms": 19.96904300000324} +{"id": "g0018-conta_explicacao-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"fidelidade_pontos": 0.1121, "suporte_sem_sinal": 0.0011, "conta_pagamento_confirmacao": 0.0024, "internet_pacote_adicional": 0.001, "marketplace_compra": 0.0015, "negociacao_divida": 0.0033, "fidelidade_resgate": 0.009, "conta_debito_automatico_digital": 0.712, "cancelamento_linha": 0.001, "plano_consulta": 0.001, "troca_numero": 0.0011, "conta_contestacao": 0.056, "desconto_retencao": 0.0333, "conta_segunda_via": 0.0296, "conta_vencimento": 0.0026, "sem_correspondencia": 0.033}, "confidence": 0.5977, "input_tokens": 291, "latency_ms": 22.194307999996} +{"id": "g0018-conta_explicacao-emocional-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"beneficios_consulta": 0.00010002000400080016, "conta_pagamento_confirmacao": 0.03530706141228245, "conta_explicacao": 0.023604720944188837, "troca_numero": 0.0005001000200040008, "conta_contestacao": 0.007401480296059212, "plano_consulta": 0.005101020204040808, "conta_vencimento": 0.003800760152030406, "seguranca_fraude": 0.0063012602520504096, "conta_segunda_via": 0.023004600920184037, "vas_consulta": 0.0014002800560112022, "negociacao_divida": 0.00010002000400080016, "reclamacao_atendimento": 0.00010002000400080016, "conta_debito_automatico_digital": 0.8894778955791158, "vas_contratacao": 0.002000400080016003, "seguranca_perda_roubo": 0.0008001600320064013, "sem_correspondencia": 0.0010002000400080016}, "confidence": 0.7994, "input_tokens": 306, "latency_ms": 22.22578600000702} +{"id": "g0018-conta_explicacao-emocional-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 0.0002, "vas_contratacao": 0.0025, "conta_explicacao": 0.2469, "roaming_cobranca": 0.0002, "conta_vencimento": 0.0003, "marketplace_pedido": 0.0004, "conta_debito_automatico_digital": 0.0011, "conta_segunda_via": 0.6208, "plano_consulta": 0.0004, "conta_contestacao": 0.0009, "troca_numero": 0.0002, "sem_correspondencia": 0.1261}, "confidence": 0.6199, "input_tokens": 279, "latency_ms": 22.216244999981427} +{"id": "g0018-conta_explicacao-emocional-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8788, "conta_pagamento_confirmacao": 0.0006, "internet_consumo": 0.0008, "plano_consulta": 0.0004, "conta_segunda_via": 0.0028, "cadastro_atualizacao": 0.0004, "conta_contestacao": 0.0259, "recarga_realizar": 0.0622, "troca_numero": 0.0004, "conta_vencimento": 0.0007, "plano_troca": 0.0003, "seguranca_perda_roubo": 0.0004, "conta_debito_automatico_digital": 0.0059, "parceiros_ofertas": 0.0022, "suporte_sem_sinal": 0.0002, "sem_correspondencia": 0.018}, "confidence": 0.8033, "input_tokens": 294, "latency_ms": 22.471669999987398} +{"id": "g0018-conta_explicacao-emocional-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_segunda_via": 0.032803280328032806, "vas_contratacao": 0.0048004800480048, "conta_explicacao": 0.022202220222022204, "conta_vencimento": 0.0019001900190019003, "plano_consulta": 0.0062006200620062, "conta_debito_automatico_digital": 0.0116011601160116, "reclamacao_atendimento": 0.8134813481348134, "plano_nova_linha": 0.006600660066006601, "negociacao_religacao": 0.0054005400540054005, "conta_pagamento_confirmacao": 0.010201020102010202, "conta_contestacao": 0.0112011201120112, "sem_correspondencia": 0.0736073607360736}, "confidence": 0.6635, "input_tokens": 289, "latency_ms": 21.777536999991298} +{"id": "g0018-conta_explicacao-emocional-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 9.99999000001e-07, "conta_contestacao": 0.010499989500010501, "conta_explicacao": 0.9893990106009894, "sem_correspondencia": 9.999990000010002e-05}, "confidence": 0.9572, "input_tokens": 143, "latency_ms": 20.47734300001025} +{"id": "g0018-conta_explicacao-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"roaming_pacote": 0.0002, "plano_consulta": 0.0003, "conta_vencimento": 0.0002, "vas_cancelamento": 0.0002, "conta_pagamento_confirmacao": 0.9313, "internet_pacote_adicional": 0.0002, "negociacao_religacao": 0.0017, "conta_segunda_via": 0.0037, "recarga_realizar": 0.0002, "conta_debito_automatico_digital": 0.0002, "conta_contestacao": 0.0063, "sem_correspondencia": 0.0555}, "confidence": 0.8781, "input_tokens": 284, "latency_ms": 22.191318000011506} +{"id": "g0018-conta_explicacao-emocional-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9957926087126103, "marketplace_compra": 1.0000930086498043e-06, "recarga_realizar": 1.0000930086498043e-06, "conta_explicacao": 0.0004000372034599218, "plano_troca": 1.0000930086498043e-06, "conta_contestacao": 0.0021001953181645893, "plano_consulta": 0.0002000186017299609, "negociacao_divida": 1.0000930086498043e-06, "conta_vencimento": 0.0002000186017299609, "negociacao_religacao": 1.0000930086498043e-06, "conta_debito_automatico_digital": 0.0005000465043249022, "internet_problema_conexao": 0.00010000930086498046, "troca_numero": 1.0000930086498043e-06, "conta_pagamento_confirmacao": 0.0002000186017299609, "cadastro_atualizacao": 1.0000930086498043e-06, "sem_correspondencia": 0.0005000465043249022}, "confidence": 0.9873, "input_tokens": 291, "latency_ms": 22.324120000007497} +{"id": "g0018-conta_explicacao-emocional-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_consulta": 0.0014997000599880025, "recarga_saldo": 0.003599280143971206, "conta_explicacao": 0.003899220155968806, "conta_contestacao": 0.0021995600879824036, "vas_consulta": 0.014097180563887222, "fidelidade_resgate": 0.0018996200759848032, "conta_pagamento_confirmacao": 0.004199160167966407, "conta_debito_automatico_digital": 0.009398120375924815, "beneficios_consulta": 0.0013997200559888023, "plano_troca": 0.0013997200559888023, "portabilidade": 0.003899220155968806, "conta_vencimento": 0.028694261147770447, "conta_segunda_via": 0.9142171565686863, "suporte_configuracao": 0.0013997200559888023, "roaming_duvida": 0.0014997000599880025, "sem_correspondencia": 0.006698660267946411}, "confidence": 0.8272, "input_tokens": 295, "latency_ms": 22.779307999996945} +{"id": "g0019-conta_explicacao-longo_contexto-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 206, "length_bucket": "longo"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9966923616257936, "marketplace_compra": 1.0001930372561902e-06, "conta_explicacao": 0.002700521200591714, "conta_pagamento_confirmacao": 1.0001930372561902e-06, "plano_consulta": 1.0001930372561902e-06, "cancelamento_linha": 1.0001930372561902e-06, "conta_contestacao": 0.00010001930372561903, "roaming_cobranca": 1.0001930372561902e-06, "conta_debito_automatico_digital": 1.0001930372561902e-06, "conta_segunda_via": 0.0004000772149024761, "conta_vencimento": 1.0001930372561902e-06, "sem_correspondencia": 0.00010001930372561903}, "confidence": 0.9896, "input_tokens": 315, "latency_ms": 22.251804000006814} +{"id": "g0019-conta_explicacao-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 183, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_duvida": 0.0034006801360272052, "plano_consulta": 0.0011002200440088019, "internet_consumo": 0.010702140428085616, "bonus_nao_recebido": 0.0028005601120224045, "conta_debito_automatico_digital": 0.04240848169633927, "vas_contratacao": 0.0664132826565313, "conta_segunda_via": 0.05341068213642729, "internet_pacote_adicional": 0.002600520104020804, "conta_pagamento_confirmacao": 0.018703740748149632, "conta_vencimento": 0.0035007001400280055, "conta_contestacao": 0.09581916383276655, "fidelidade_resgate": 0.21874374874974994, "suporte_sem_sinal": 0.0016003200640128026, "negociacao_religacao": 0.002000400080016003, "portabilidade": 0.4577915583116623, "sem_correspondencia": 0.01900380076015203}, "confidence": 0.392, "input_tokens": 327, "latency_ms": 22.74490099998161} +{"id": "g0019-conta_explicacao-longo_contexto-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"roaming_pacote": 0.0003000600120024004, "marketplace_compra": 0.0005001000200040008, "fidelidade_pontos": 0.0049009801960392075, "conta_vencimento": 0.1914382876575315, "beneficios_consulta": 0.0003000600120024004, "conta_contestacao": 0.010102020404080815, "conta_debito_automatico_digital": 0.7631526305261053, "recarga_saldo": 0.0003000600120024004, "cancelamento_linha": 0.0003000600120024004, "plano_consulta": 0.0003000600120024004, "conta_explicacao": 0.018703740748149632, "marketplace_pedido": 0.0008001600320064013, "bonus_nao_recebido": 0.0018003600720144029, "conta_segunda_via": 0.0009001800360072014, "conta_pagamento_confirmacao": 0.0003000600120024004, "sem_correspondencia": 0.005901180236047209}, "confidence": 0.7321, "input_tokens": 328, "latency_ms": 21.96359399999892} +{"id": "g0019-conta_explicacao-longo_contexto-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.005, "conta_explicacao": 0.9937, "plano_consulta": 0.0002, "sem_correspondencia": 0.0011}, "confidence": 0.9698, "input_tokens": 170, "latency_ms": 20.525005999985524} +{"id": "g0019-conta_explicacao-longo_contexto-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 164, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0034, "conta_segunda_via": 0.0133, "conta_pagamento_confirmacao": 0.0034, "plano_consulta": 0.0034, "conta_contestacao": 0.0492, "conta_explicacao": 0.4099, "conta_vencimento": 0.0093, "sem_correspondencia": 0.5081}, "confidence": 0.5112, "input_tokens": 263, "latency_ms": 21.87795000000392} +{"id": "g0019-conta_explicacao-longo_contexto-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 188, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.7233, "plano_consulta": 0.0011, "conta_vencimento": 0.0016, "conta_segunda_via": 0.002, "conta_pagamento_confirmacao": 0.0231, "conta_debito_automatico_digital": 0.0011, "conta_contestacao": 0.0306, "sem_correspondencia": 0.2172}, "confidence": 0.6165, "input_tokens": 268, "latency_ms": 21.907641000012745} +{"id": "g0019-conta_explicacao-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 190, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.20357964203579643, "conta_debito_automatico_digital": 0.015498450154984501, "plano_consulta": 0.015898410158984102, "seguranca_perda_roubo": 0.018098190180981903, "conta_vencimento": 0.1466853314668533, "conta_segunda_via": 0.0748925107489251, "vas_contratacao": 0.027997200279972004, "conta_pagamento_confirmacao": 0.0185981401859814, "recarga_realizar": 0.015498450154984501, "fidelidade_pontos": 0.017498250174982504, "vas_cancelamento": 0.018098190180981903, "sem_correspondencia": 0.4276572342765724}, "confidence": 0.2965, "input_tokens": 319, "latency_ms": 22.372739000019237} +{"id": "g0019-conta_explicacao-longo_contexto-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_vencimento": 9.999850002249967e-07, "fidelidade_pontos": 9.999850002249967e-07, "internet_pacote_adicional": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "conta_segunda_via": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "plano_consulta": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "conta_explicacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "portabilidade": 9.999850002249967e-07, "roaming_cobranca": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 323, "latency_ms": 22.9460370000254} +{"id": "g0019-conta_explicacao-longo_contexto-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 180, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.13640000000000002, "conta_pagamento_confirmacao": 0.012300000000000002, "conta_vencimento": 0.005900000000000001, "conta_explicacao": 0.7332000000000001, "conta_segunda_via": 0.008600000000000002, "conta_debito_automatico_digital": 0.006500000000000001, "plano_consulta": 0.0055000000000000005, "sem_correspondencia": 0.09160000000000001}, "confidence": 0.5648, "input_tokens": 266, "latency_ms": 21.861986000004663} +{"id": "g0019-conta_explicacao-longo_contexto-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0343, "recarga_nao_creditada": 0.0002, "conta_explicacao": 0.0018, "conta_debito_automatico_digital": 0.0002, "conta_vencimento": 0.0003, "conta_pagamento_confirmacao": 0.0002, "conta_contestacao": 0.9612, "internet_consumo": 0.0002, "plano_consulta": 0.0002, "cancelamento_linha": 0.0002, "atendimento_humano": 0.0002, "sem_correspondencia": 0.001}, "confidence": 0.9251, "input_tokens": 308, "latency_ms": 22.57173500001386} +{"id": "g0019-conta_explicacao-longo_contexto-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0245, "plano_consulta": 0.0203, "conta_explicacao": 0.3927, "sem_correspondencia": 0.5625}, "confidence": 0.379, "input_tokens": 167, "latency_ms": 20.515218999975104} +{"id": "g0019-conta_explicacao-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.7090709070907089, "fidelidade_pontos": 0.0009000900090008998, "conta_contestacao": 0.11441144114411439, "suporte_chip_esim": 0.1322132213221322, "suporte_sem_sinal": 0.0006000600060005999, "plano_consulta": 0.0006000600060005999, "conta_debito_automatico_digital": 0.0061006100610061, "desconto_retencao": 0.0010001000100009999, "vas_contratacao": 0.018701870187018698, "internet_problema_conexao": 0.0009000900090008998, "internet_pacote_adicional": 0.0061006100610061, "vas_cancelamento": 0.0008000800080007999, "seguranca_perda_roubo": 0.0013001300130012997, "conta_segunda_via": 0.0006000600060005999, "conta_pagamento_confirmacao": 0.0006000600060005999, "sem_correspondencia": 0.0061006100610061}, "confidence": 0.6469, "input_tokens": 328, "latency_ms": 21.66073600000118} +{"id": "g0025-conta_vencimento-emocional-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9999969997089717, "conta_segunda_via": 1.0000970094099127e-06, "conta_contestacao": 1.0000970094099127e-06, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9993, "input_tokens": 171, "latency_ms": 20.336806000017305} +{"id": "g0025-conta_vencimento-emocional-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 1.0000860073966356e-06, "conta_vencimento": 0.9998859901951563, "suporte_chip_esim": 1.0000860073966356e-06, "portabilidade": 1.0000860073966356e-06, "beneficios_consulta": 1.0000860073966356e-06, "internet_pacote_adicional": 1.0000860073966356e-06, "conta_explicacao": 1.0000860073966356e-06, "cancelamento_linha": 1.0000860073966356e-06, "negociacao_religacao": 1.0000860073966356e-06, "conta_segunda_via": 1.0000860073966356e-06, "vas_consulta": 1.0000860073966356e-06, "fidelidade_resgate": 1.0000860073966356e-06, "conta_debito_automatico_digital": 1.0000860073966356e-06, "desconto_retencao": 1.0000860073966356e-06, "conta_contestacao": 1.0000860073966356e-06, "sem_correspondencia": 0.00010000860073966358}, "confidence": 0.9993, "input_tokens": 316, "latency_ms": 22.642178000012336} +{"id": "g0025-conta_vencimento-emocional-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 145, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "conta_vencimento": 0.9999890001209993, "negociacao_divida": 9.999890001209994e-07, "internet_pacote_adicional": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "suporte_configuracao": 9.999890001209994e-07, "vas_contratacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 316, "latency_ms": 22.07434600001079} +{"id": "g0025-conta_vencimento-emocional-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.8268173182681735, "cadastro_atualizacao": 0.0003999600039996002, "seguranca_perda_roubo": 0.0004999500049995003, "conta_explicacao": 0.0003999600039996002, "vas_cancelamento": 0.00029997000299970014, "desconto_retencao": 0.00029997000299970014, "reclamacao_atendimento": 0.00029997000299970014, "parceiros_ofertas": 0.0022997700229977014, "conta_debito_automatico_digital": 0.0008999100089991005, "conta_pagamento_confirmacao": 0.00029997000299970014, "conta_contestacao": 0.0004999500049995003, "marketplace_compra": 0.16028397160283978, "suporte_chip_esim": 0.0012998700129987007, "suporte_configuracao": 0.0012998700129987007, "conta_segunda_via": 0.0008999100089991005, "sem_correspondencia": 0.003199680031996802}, "confidence": 0.8066, "input_tokens": 314, "latency_ms": 22.2441989999993} +{"id": "g0025-conta_vencimento-emocional-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 137, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 1.0000910082817536e-06, "plano_nova_linha": 1.0000910082817536e-06, "conta_vencimento": 0.9993909445759563, "conta_debito_automatico_digital": 1.0000910082817536e-06, "conta_contestacao": 0.00010000910082817537, "conta_segunda_via": 1.0000910082817536e-06, "fidelidade_pontos": 1.0000910082817536e-06, "desconto_retencao": 1.0000910082817536e-06, "conta_pagamento_confirmacao": 1.0000910082817536e-06, "conta_explicacao": 1.0000910082817536e-06, "marketplace_pedido": 1.0000910082817536e-06, "sem_correspondencia": 0.0005000455041408768}, "confidence": 0.9974, "input_tokens": 297, "latency_ms": 22.311771000005365} +{"id": "g0025-conta_vencimento-emocional-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 128, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9978, "conta_contestacao": 0.0019, "conta_segunda_via": 0.0001, "sem_correspondencia": 0.0002}, "confidence": 0.9881, "input_tokens": 163, "latency_ms": 20.446142999986705} +{"id": "g0025-conta_vencimento-emocional-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9965886963939788, "recarga_saldo": 1.0000890079217046e-06, "conta_contestacao": 1.0000890079217046e-06, "marketplace_compra": 0.0029002581229729436, "troca_numero": 1.0000890079217046e-06, "bonus_nao_recebido": 1.0000890079217046e-06, "marketplace_pedido": 0.00010000890079217048, "conta_explicacao": 1.0000890079217046e-06, "internet_pacote_adicional": 1.0000890079217046e-06, "atendimento_humano": 1.0000890079217046e-06, "conta_pagamento_confirmacao": 1.0000890079217046e-06, "conta_debito_automatico_digital": 1.0000890079217046e-06, "fidelidade_resgate": 0.00010000890079217048, "conta_segunda_via": 1.0000890079217046e-06, "parceiros_ofertas": 1.0000890079217046e-06, "sem_correspondencia": 0.0003000267023765114}, "confidence": 0.9906, "input_tokens": 310, "latency_ms": 22.26538600001504} +{"id": "g0025-conta_vencimento-emocional-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 9.999940000359995e-07, "desconto_retencao": 9.999940000359995e-07, "conta_vencimento": 0.999894000635996, "conta_debito_automatico_digital": 9.999940000359995e-07, "conta_segunda_via": 9.999940000359995e-07, "conta_contestacao": 9.999940000359995e-07, "conta_pagamento_confirmacao": 9.999940000359995e-07, "sem_correspondencia": 9.999940000359996e-05}, "confidence": 0.9993, "input_tokens": 250, "latency_ms": 21.425517000011496} +{"id": "g0025-conta_vencimento-emocional-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"beneficios_consulta": 1.0002890835451446e-06, "conta_explicacao": 1.0002890835451446e-06, "reclamacao_atendimento": 1.0002890835451446e-06, "plano_consulta": 1.0002890835451446e-06, "conta_pagamento_confirmacao": 1.0002890835451446e-06, "conta_contestacao": 1.0002890835451446e-06, "conta_segunda_via": 1.0002890835451446e-06, "conta_debito_automatico_digital": 1.0002890835451446e-06, "portabilidade": 1.0002890835451446e-06, "seguranca_perda_roubo": 1.0002890835451446e-06, "conta_vencimento": 0.999988996820081, "sem_correspondencia": 1.0002890835451446e-06}, "confidence": 0.9987, "input_tokens": 307, "latency_ms": 22.313306999990346} +{"id": "g0025-conta_vencimento-emocional-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 9.999970000090002e-07, "conta_vencimento": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 159, "latency_ms": 20.61221900001442} +{"id": "g0025-conta_vencimento-emocional-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.014502900580116026, "conta_debito_automatico_digital": 0.014102820564112823, "internet_consumo": 0.02400480096019204, "conta_segunda_via": 0.014102820564112823, "conta_explicacao": 0.014502900580116026, "conta_contestacao": 0.014502900580116026, "conta_vencimento": 0.8897779555911183, "sem_correspondencia": 0.014502900580116026}, "confidence": 0.7307, "input_tokens": 256, "latency_ms": 21.019877999975733} +{"id": "g0025-conta_vencimento-emocional-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9957000000000001, "conta_pagamento_confirmacao": 0.00030000000000000003, "conta_segunda_via": 0.00030000000000000003, "roaming_pacote": 0.00030000000000000003, "conta_contestacao": 0.0005000000000000001, "conta_debito_automatico_digital": 0.00030000000000000003, "conta_explicacao": 0.0017000000000000001, "sem_correspondencia": 0.0009000000000000001}, "confidence": 0.983, "input_tokens": 255, "latency_ms": 21.743353999994497} +{"id": "g0026-conta_vencimento-longo_contexto-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9978002199780022, "conta_segunda_via": 0.0005999400059994001, "conta_contestacao": 0.0005999400059994001, "sem_correspondencia": 0.000999900009999}, "confidence": 0.9874, "input_tokens": 164, "latency_ms": 20.30463200000554} +{"id": "g0026-conta_vencimento-longo_contexto-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.004300860172034406, "conta_vencimento": 0.9644928985797159, "cadastro_atualizacao": 0.004800960192038407, "conta_contestacao": 0.004800960192038407, "conta_explicacao": 0.004800960192038407, "conta_debito_automatico_digital": 0.005201040208041607, "conta_segunda_via": 0.004800960192038407, "sem_correspondencia": 0.00680136027205441}, "confidence": 0.8928, "input_tokens": 257, "latency_ms": 22.05344600000103} +{"id": "g0026-conta_vencimento-longo_contexto-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.8885888588858889, "recarga_nao_creditada": 0.04220422042204222, "negociacao_divida": 0.0014001400140014008, "recarga_realizar": 0.0014001400140014008, "conta_debito_automatico_digital": 0.0013001300130013006, "conta_contestacao": 0.0014001400140014008, "plano_consulta": 0.04190419041904192, "seguranca_perda_roubo": 0.001500150015001501, "conta_explicacao": 0.0014001400140014008, "roaming_pacote": 0.0013001300130013006, "seguranca_fraude": 0.0025002500250025012, "conta_segunda_via": 0.0013001300130013006, "parceiros_ofertas": 0.0013001300130013006, "internet_problema_conexao": 0.009100910091009105, "conta_pagamento_confirmacao": 0.0014001400140014008, "sem_correspondencia": 0.002000200020002001}, "confidence": 0.8079, "input_tokens": 313, "latency_ms": 22.780721999993148} +{"id": "g0026-conta_vencimento-longo_contexto-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.001000100010001, "conta_pagamento_confirmacao": 0.001000100010001, "conta_contestacao": 0.001000100010001, "conta_debito_automatico_digital": 0.0011001100110011003, "conta_vencimento": 0.9927992799279928, "conta_segunda_via": 0.0011001100110011003, "suporte_chip_esim": 0.001000100010001, "sem_correspondencia": 0.001000100010001}, "confidence": 0.9724, "input_tokens": 265, "latency_ms": 21.903123000015512} +{"id": "g0026-conta_vencimento-longo_contexto-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.003400656326671047, "seguranca_fraude": 0.00020003860745123809, "conta_debito_automatico_digital": 1.0001930372561904e-06, "beneficios_consulta": 0.00010001930372561904, "plano_troca": 1.0001930372561904e-06, "cancelamento_linha": 1.0001930372561904e-06, "conta_vencimento": 0.9621857018404552, "conta_pagamento_confirmacao": 0.02820544365062457, "portabilidade": 0.00020003860745123809, "suporte_sem_sinal": 1.0001930372561904e-06, "conta_contestacao": 1.0001930372561904e-06, "roaming_cobranca": 0.005301023097457809, "conta_segunda_via": 0.0003000579111768571, "negociacao_divida": 1.0001930372561904e-06, "cadastro_atualizacao": 1.0001930372561904e-06, "sem_correspondencia": 0.00010001930372561904}, "confidence": 0.9295, "input_tokens": 310, "latency_ms": 22.28343600000926} +{"id": "g0026-conta_vencimento-longo_contexto-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.00010002870823926465, "vas_consulta": 1.0002870823926465e-06, "suporte_sem_sinal": 1.0002870823926465e-06, "troca_numero": 1.0002870823926465e-06, "fidelidade_pontos": 1.0002870823926465e-06, "cadastro_atualizacao": 1.0002870823926465e-06, "conta_vencimento": 0.9984865656443397, "internet_pacote_adicional": 1.0002870823926465e-06, "conta_segunda_via": 1.0002870823926465e-06, "conta_debito_automatico_digital": 1.0002870823926465e-06, "recarga_saldo": 1.0002870823926465e-06, "seguranca_fraude": 1.0002870823926465e-06, "conta_contestacao": 1.0002870823926465e-06, "internet_problema_conexao": 0.001400401915349705, "conta_pagamento_confirmacao": 1.0002870823926465e-06, "sem_correspondencia": 1.0002870823926465e-06}, "confidence": 0.9945, "input_tokens": 310, "latency_ms": 22.312741000007463} +{"id": "g0026-conta_vencimento-longo_contexto-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"suporte_sem_sinal": 9.999930000489998e-07, "conta_segunda_via": 9.999930000489998e-07, "conta_explicacao": 9.999930000489998e-07, "conta_debito_automatico_digital": 9.999930000489998e-07, "conta_pagamento_confirmacao": 9.999930000489998e-07, "conta_vencimento": 0.9999930000489998, "conta_contestacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 255, "latency_ms": 21.778986000015266} +{"id": "g0026-conta_vencimento-longo_contexto-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9957004299570044, "conta_segunda_via": 0.0011998800119988001, "conta_contestacao": 0.0015998400159984002, "sem_correspondencia": 0.0014998500149985001}, "confidence": 0.977, "input_tokens": 154, "latency_ms": 20.81620199999179} +{"id": "g0026-conta_vencimento-longo_contexto-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_debito_automatico_digital": 0.029094181163767247, "seguranca_fraude": 0.10007998400319935, "conta_contestacao": 0.01249750049990002, "reclamacao_atendimento": 0.005098980203959208, "conta_explicacao": 0.014697060587882423, "conta_pagamento_confirmacao": 0.004799040191961607, "conta_segunda_via": 0.004799040191961607, "internet_consumo": 0.004799040191961607, "conta_vencimento": 0.8093381323735254, "plano_consulta": 0.005098980203959208, "internet_problema_conexao": 0.004799040191961607, "sem_correspondencia": 0.004899020195960808}, "confidence": 0.677, "input_tokens": 307, "latency_ms": 22.353226000006998} +{"id": "g0026-conta_vencimento-longo_contexto-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0076984603079384125, "conta_explicacao": 0.010497900419916018, "conta_contestacao": 0.006498700259948011, "conta_pagamento_confirmacao": 0.0061987602479504095, "fidelidade_resgate": 0.0061987602479504095, "conta_debito_automatico_digital": 0.0061987602479504095, "conta_vencimento": 0.949010197960408, "sem_correspondencia": 0.0076984603079384125}, "confidence": 0.8564, "input_tokens": 259, "latency_ms": 22.019905999997036} +{"id": "g0026-conta_vencimento-longo_contexto-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_vencimento": 0.014402880576115223, "conta_contestacao": 0.0036007201440288058, "seguranca_perda_roubo": 0.02350470094018804, "portabilidade": 0.0005001000200040008, "atendimento_humano": 0.00010002000400080016, "desconto_retencao": 0.00010002000400080016, "internet_problema_conexao": 0.00020004000800160032, "beneficios_consulta": 0.00010002000400080016, "conta_explicacao": 0.00010002000400080016, "suporte_sem_sinal": 0.00010002000400080016, "conta_debito_automatico_digital": 0.00010002000400080016, "bonus_nao_recebido": 0.00010002000400080016, "conta_segunda_via": 0.9567913582716543, "conta_pagamento_confirmacao": 0.00010002000400080016, "marketplace_pedido": 0.00010002000400080016, "sem_correspondencia": 0.00010002000400080016}, "confidence": 0.9178, "input_tokens": 312, "latency_ms": 22.067106999998032} +{"id": "g0026-conta_vencimento-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.294970502949705, "conta_contestacao": 0.0357964203579642, "conta_segunda_via": 0.13508649135086492, "sem_correspondencia": 0.5341465853414659}, "confidence": 0.2176, "input_tokens": 167, "latency_ms": 20.301329999995232} +{"id": "g0027-conta_vencimento-indireto_multiplo-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9621037896210379, "suporte_chip_esim": 0.0028997100289971, "conta_contestacao": 0.0032996700329967, "conta_pagamento_confirmacao": 0.0028997100289971, "conta_segunda_via": 0.0028997100289971, "conta_explicacao": 0.0156984301569843, "conta_debito_automatico_digital": 0.0031996800319968005, "sem_correspondencia": 0.006999300069993001}, "confidence": 0.892, "input_tokens": 272, "latency_ms": 21.344486000003826} +{"id": "g0027-conta_vencimento-indireto_multiplo-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.00020002000200020003, "reclamacao_atendimento": 0.00020002000200020003, "portabilidade": 0.001000100010001, "conta_contestacao": 0.0015001500150015003, "cadastro_atualizacao": 0.013001300130013, "seguranca_fraude": 0.0006000600060006, "conta_debito_automatico_digital": 0.00020002000200020003, "bonus_nao_recebido": 0.0003000300030003, "marketplace_pedido": 0.0006000600060006, "conta_explicacao": 0.00020002000200020003, "negociacao_divida": 0.00020002000200020003, "conta_segunda_via": 0.00020002000200020003, "beneficios_consulta": 0.00020002000200020003, "fidelidade_pontos": 0.00020002000200020003, "conta_vencimento": 0.9805980598059806, "sem_correspondencia": 0.0008000800080008001}, "confidence": 0.9554, "input_tokens": 302, "latency_ms": 22.17159700001048} +{"id": "g0027-conta_vencimento-indireto_multiplo-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 171, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.0016, "conta_segunda_via": 0.01, "conta_debito_automatico_digital": 0.0021, "conta_vencimento": 0.7056, "conta_explicacao": 0.0173, "recarga_nao_creditada": 0.0062, "seguranca_perda_roubo": 0.0192, "conta_contestacao": 0.0132, "suporte_configuracao": 0.0018, "internet_problema_conexao": 0.2033, "conta_pagamento_confirmacao": 0.0016, "sem_correspondencia": 0.0181}, "confidence": 0.6104, "input_tokens": 305, "latency_ms": 22.783411000006026} +{"id": "g0027-conta_vencimento-indireto_multiplo-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "conta_vencimento": 0.999993000049, "conta_debito_automatico_digital": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 259, "latency_ms": 22.020213000018884} +{"id": "g0027-conta_vencimento-indireto_multiplo-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.02420484096819364, "bonus_nao_recebido": 0.025005001000200047, "conta_vencimento": 0.4984996999399881, "conta_pagamento_confirmacao": 0.025005001000200047, "conta_contestacao": 0.02420484096819364, "conta_explicacao": 0.023504700940188042, "marketplace_compra": 0.02420484096819364, "conta_segunda_via": 0.023504700940188042, "recarga_nao_creditada": 0.023504700940188042, "suporte_sem_sinal": 0.02420484096819364, "conta_debito_automatico_digital": 0.023504700940188042, "sem_correspondencia": 0.26065213042608526}, "confidence": 0.3581, "input_tokens": 299, "latency_ms": 22.50691300000085} +{"id": "g0027-conta_vencimento-indireto_multiplo-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"marketplace_pedido": 9.999890001209987e-07, "conta_segunda_via": 9.999890001209987e-07, "conta_explicacao": 9.999890001209987e-07, "conta_contestacao": 9.999890001209987e-07, "seguranca_fraude": 9.999890001209987e-07, "troca_numero": 9.999890001209987e-07, "conta_debito_automatico_digital": 9.999890001209987e-07, "conta_pagamento_confirmacao": 9.999890001209987e-07, "recarga_nao_creditada": 9.999890001209987e-07, "plano_nova_linha": 9.999890001209987e-07, "conta_vencimento": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 22.088886000005914} +{"id": "g0027-conta_vencimento-indireto_multiplo-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0132, "internet_pacote_adicional": 0.0037, "plano_consulta": 0.0052, "beneficios_consulta": 0.0044, "suporte_chip_esim": 0.0035, "vas_consulta": 0.0035, "conta_debito_automatico_digital": 0.0069, "recarga_realizar": 0.0035, "conta_pagamento_confirmacao": 0.0026, "reclamacao_atendimento": 0.0033, "conta_contestacao": 0.0038, "negociacao_divida": 0.0363, "conta_vencimento": 0.9011, "conta_segunda_via": 0.0034, "suporte_sem_sinal": 0.0018, "sem_correspondencia": 0.0038}, "confidence": 0.8036, "input_tokens": 315, "latency_ms": 22.47201599999471} +{"id": "g0027-conta_vencimento-indireto_multiplo-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_contestacao": 0.000999900009999, "suporte_configuracao": 0.000999900009999, "conta_pagamento_confirmacao": 0.0008999100089991, "conta_vencimento": 0.9894010598940106, "conta_segunda_via": 0.000999900009999, "vas_contratacao": 0.0008999100089991, "conta_explicacao": 0.0008999100089991, "bonus_nao_recebido": 0.000999900009999, "conta_debito_automatico_digital": 0.000999900009999, "fidelidade_pontos": 0.000999900009999, "internet_problema_conexao": 0.000999900009999, "sem_correspondencia": 0.0008999100089991}, "confidence": 0.9663, "input_tokens": 298, "latency_ms": 22.60515599999735} +{"id": "g0027-conta_vencimento-indireto_multiplo-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9997, "conta_segunda_via": 0.0001, "conta_contestacao": 0.0001, "sem_correspondencia": 0.0001}, "confidence": 0.9981, "input_tokens": 162, "latency_ms": 20.852152000003343} +{"id": "g0027-conta_vencimento-indireto_multiplo-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 168, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"vas_cancelamento": 0.0001, "recarga_nao_creditada": 0.0001, "seguranca_perda_roubo": 0.0001, "marketplace_compra": 0.0001, "vas_consulta": 0.0001, "cadastro_atualizacao": 0.0001, "seguranca_fraude": 0.0001, "conta_vencimento": 0.136, "conta_pagamento_confirmacao": 0.0001, "roaming_pacote": 0.0001, "conta_contestacao": 0.0001, "negociacao_religacao": 0.0033, "conta_segunda_via": 0.8594, "conta_debito_automatico_digital": 0.0001, "conta_explicacao": 0.0001, "sem_correspondencia": 0.0001}, "confidence": 0.8439, "input_tokens": 317, "latency_ms": 23.054368999993358} +{"id": "g0027-conta_vencimento-indireto_multiplo-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.0021997800219978004, "conta_pagamento_confirmacao": 0.0017998200179982, "conta_segunda_via": 0.0021997800219978004, "conta_contestacao": 0.0017998200179982, "conta_debito_automatico_digital": 0.04939506049395061, "seguranca_fraude": 0.0027997200279972004, "conta_vencimento": 0.8892110788921108, "conta_explicacao": 0.019198080191980802, "marketplace_pedido": 0.0018998100189981002, "suporte_sem_sinal": 0.0017998200179982, "parceiros_ofertas": 0.004999500049995001, "cadastro_atualizacao": 0.001999800019998, "internet_consumo": 0.012998700129987, "marketplace_compra": 0.0022997700229977, "negociacao_divida": 0.0022997700229977, "sem_correspondencia": 0.0030996900309969004}, "confidence": 0.7983, "input_tokens": 303, "latency_ms": 22.27811099999144} +{"id": "g0027-conta_vencimento-indireto_multiplo-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 187, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 9.999970000090002e-07, "conta_vencimento": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 168, "latency_ms": 20.06099999999833} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"recarga_realizar": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "reclamacao_atendimento": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "conta_debito_automatico_digital": 0.9999850002249969, "conta_contestacao": 9.99985000224997e-07, "seguranca_fraude": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 0.9999, "input_tokens": 313, "latency_ms": 22.496853000006922} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0143, "recarga_realizar": 0.0692, "conta_explicacao": 0.0835, "conta_contestacao": 0.0343, "conta_pagamento_confirmacao": 0.0115, "conta_segunda_via": 0.0917, "conta_debito_automatico_digital": 0.0784, "sem_correspondencia": 0.6171}, "confidence": 0.3573, "input_tokens": 254, "latency_ms": 21.756859999982225} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 121, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 1.0004872372845573e-06, "conta_pagamento_confirmacao": 1.0004872372845573e-06, "conta_segunda_via": 1.0004872372845573e-06, "conta_explicacao": 1.0004872372845573e-06, "internet_pacote_adicional": 1.0004872372845573e-06, "conta_debito_automatico_digital": 0.9974857755727037, "plano_consulta": 1.0004872372845573e-06, "conta_contestacao": 1.0004872372845573e-06, "negociacao_religacao": 0.0015007308559268362, "suporte_sem_sinal": 1.0004872372845573e-06, "marketplace_pedido": 1.0004872372845573e-06, "conta_vencimento": 1.0004872372845573e-06, "reclamacao_atendimento": 1.0004872372845573e-06, "seguranca_fraude": 0.0010004872372845574, "cadastro_atualizacao": 1.0004872372845573e-06, "sem_correspondencia": 1.0004872372845573e-06}, "confidence": 0.991, "input_tokens": 303, "latency_ms": 22.24774600000501} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9993000000000001, "conta_contestacao": 0.00030000000000000003, "conta_segunda_via": 0.00030000000000000003, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9954, "input_tokens": 171, "latency_ms": 20.378870000001825} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 1.0000850072256139e-06, "reclamacao_atendimento": 1.0000850072256139e-06, "suporte_sem_sinal": 1.0000850072256139e-06, "desconto_retencao": 1.0000850072256139e-06, "conta_explicacao": 1.0000850072256139e-06, "plano_consulta": 1.0000850072256139e-06, "conta_debito_automatico_digital": 0.9999849987248914, "roaming_cobranca": 1.0000850072256139e-06, "conta_contestacao": 1.0000850072256139e-06, "conta_vencimento": 1.0000850072256139e-06, "roaming_pacote": 1.0000850072256139e-06, "suporte_chip_esim": 1.0000850072256139e-06, "plano_troca": 1.0000850072256139e-06, "portabilidade": 1.0000850072256139e-06, "conta_pagamento_confirmacao": 1.0000850072256139e-06, "sem_correspondencia": 1.0000850072256139e-06}, "confidence": 0.9997, "input_tokens": 316, "latency_ms": 22.666094000015846} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"desconto_retencao": 0.020202020202020207, "seguranca_perda_roubo": 0.37303730373037314, "portabilidade": 0.007500750075007502, "plano_nova_linha": 0.0007000700070007002, "vas_cancelamento": 0.014601460146014605, "conta_pagamento_confirmacao": 0.0007000700070007002, "conta_vencimento": 0.006100610061006102, "conta_contestacao": 0.12841284128412842, "conta_explicacao": 0.04730473047304732, "fidelidade_resgate": 0.003300330033003301, "cancelamento_linha": 0.04640464046404641, "atendimento_humano": 0.0007000700070007002, "conta_segunda_via": 0.011601160116011602, "suporte_sem_sinal": 0.0007000700070007002, "conta_debito_automatico_digital": 0.024602460246024607, "sem_correspondencia": 0.3141314131413142}, "confidence": 0.3967, "input_tokens": 302, "latency_ms": 22.63694500001634} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 0.0003000900270081024, "fidelidade_resgate": 0.0003000900270081024, "bonus_nao_recebido": 0.0003000900270081024, "suporte_chip_esim": 0.001600480144043213, "vas_contratacao": 0.0019005701710513153, "reclamacao_atendimento": 0.0003000900270081024, "conta_vencimento": 0.0003000900270081024, "vas_cancelamento": 0.0003000900270081024, "conta_pagamento_confirmacao": 0.0003000900270081024, "fidelidade_pontos": 0.0003000900270081024, "roaming_pacote": 0.0012003601080324095, "conta_segunda_via": 0.0003000900270081024, "conta_contestacao": 0.0003000900270081024, "cadastro_atualizacao": 0.003100930279083725, "conta_debito_automatico_digital": 0.9888966690007002, "sem_correspondencia": 0.0003000900270081024}, "confidence": 0.9681, "input_tokens": 305, "latency_ms": 22.451694000011457} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_vencimento": 0.14151415141514154, "internet_problema_conexao": 0.015001500150015005, "bonus_nao_recebido": 0.00030003000300030005, "negociacao_divida": 0.004600460046004601, "conta_contestacao": 0.00030003000300030005, "conta_segunda_via": 0.04520452045204521, "internet_consumo": 0.0010001000100010003, "vas_contratacao": 0.02450245024502451, "plano_consulta": 0.00010001000100010004, "conta_debito_automatico_digital": 0.047804780478047815, "conta_explicacao": 0.00020002000200020008, "conta_pagamento_confirmacao": 0.00010001000100010004, "portabilidade": 0.00010001000100010004, "marketplace_compra": 0.00010001000100010004, "vas_cancelamento": 0.718771877187719, "sem_correspondencia": 0.00040004000400040016}, "confidence": 0.6395, "input_tokens": 307, "latency_ms": 22.530908999982557} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_problema_conexao": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "vas_consulta": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "conta_debito_automatico_digital": 0.9999850002249974, "conta_contestacao": 9.999850002249973e-07, "conta_vencimento": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "plano_troca": 9.999850002249973e-07, "atendimento_humano": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "roaming_cobranca": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 311, "latency_ms": 22.70477999999798} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 125, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0480951904809519, "conta_explicacao": 0.08709129087091291, "conta_vencimento": 0.021997800219978002, "suporte_configuracao": 0.0417958204179582, "conta_segunda_via": 0.0423957604239576, "conta_pagamento_confirmacao": 0.022697730226977304, "conta_debito_automatico_digital": 0.69003099690031, "sem_correspondencia": 0.04589541045895411}, "confidence": 0.4266, "input_tokens": 258, "latency_ms": 21.877007999989928} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0005000500050005002, "conta_explicacao": 0.00010001000100010003, "parceiros_ofertas": 0.00030003000300030005, "conta_segunda_via": 0.0008000800080008002, "conta_debito_automatico_digital": 0.9970997099709972, "internet_pacote_adicional": 0.00030003000300030005, "conta_pagamento_confirmacao": 0.00010001000100010003, "beneficios_consulta": 0.00010001000100010003, "roaming_cobranca": 0.00010001000100010003, "conta_vencimento": 0.00010001000100010003, "plano_troca": 0.00010001000100010003, "sem_correspondencia": 0.0004000400040004001}, "confidence": 0.9892, "input_tokens": 297, "latency_ms": 21.968104999984917} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_pacote": 0.007898420315936813, "suporte_sem_sinal": 9.998000399920017e-05, "bonus_nao_recebido": 0.0003999200159968007, "recarga_saldo": 9.998000399920017e-05, "conta_explicacao": 9.998000399920017e-05, "seguranca_perda_roubo": 0.9438112377524495, "seguranca_fraude": 0.017196560687862426, "beneficios_consulta": 9.998000399920017e-05, "conta_vencimento": 0.00019996000799840034, "conta_segunda_via": 0.01329734053189362, "marketplace_pedido": 0.0018996200759848032, "internet_consumo": 0.00029994001199760045, "conta_contestacao": 9.998000399920017e-05, "conta_debito_automatico_digital": 0.013897220555888821, "conta_pagamento_confirmacao": 9.998000399920017e-05, "sem_correspondencia": 0.0004999000199960008}, "confidence": 0.8894, "input_tokens": 310, "latency_ms": 22.35383000001434} +{"id": "g0032-conta_debito_automatico_digital-emocional-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"bonus_nao_recebido": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "troca_numero": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "conta_debito_automatico_digital": 0.9999850002249969, "parceiros_ofertas": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 295, "latency_ms": 22.12516700001288} +{"id": "g0032-conta_debito_automatico_digital-emocional-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 105, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"troca_numero": 0.15741574157415741, "conta_vencimento": 0.008000800080008, "parceiros_ofertas": 0.029302930293029304, "suporte_sem_sinal": 0.026302630263026303, "suporte_chip_esim": 0.007300730073007301, "conta_segunda_via": 0.028402840284028404, "conta_explicacao": 0.149014901490149, "conta_pagamento_confirmacao": 0.0069006900690069, "negociacao_divida": 0.006600660066006601, "conta_debito_automatico_digital": 0.34503450345034503, "conta_contestacao": 0.017201720172017203, "sem_correspondencia": 0.21852185218521852}, "confidence": 0.281, "input_tokens": 286, "latency_ms": 21.848267999985183} +{"id": "g0032-conta_debito_automatico_digital-emocional-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"parceiros_ofertas": 9.999890001209992e-07, "conta_pagamento_confirmacao": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "conta_debito_automatico_digital": 0.9999890001209991, "conta_segunda_via": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "vas_consulta": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 279, "latency_ms": 21.826809000003777} +{"id": "g0032-conta_debito_automatico_digital-emocional-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_compra": 9.999850002249973e-07, "roaming_duvida": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "conta_debito_automatico_digital": 0.9999850002249974, "plano_troca": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "conta_vencimento": 9.999850002249973e-07, "reclamacao_atendimento": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 293, "latency_ms": 22.159547000001112} +{"id": "g0032-conta_debito_automatico_digital-emocional-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0125, "conta_debito_automatico_digital": 0.9779, "conta_segunda_via": 0.0047, "sem_correspondencia": 0.0049}, "confidence": 0.9076, "input_tokens": 155, "latency_ms": 20.364365000006046} +{"id": "g0032-conta_debito_automatico_digital-emocional-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.7448000000000001, "conta_debito_automatico_digital": 0.22190000000000001, "atendimento_humano": 0.0007000000000000001, "conta_explicacao": 0.0005000000000000001, "conta_contestacao": 0.0009000000000000001, "roaming_cobranca": 0.0012000000000000001, "seguranca_perda_roubo": 0.014900000000000002, "conta_pagamento_confirmacao": 0.0004000000000000001, "internet_problema_conexao": 0.0005000000000000001, "conta_vencimento": 0.012000000000000002, "negociacao_divida": 0.0010000000000000002, "sem_correspondencia": 0.0012000000000000001}, "confidence": 0.7126, "input_tokens": 286, "latency_ms": 21.797023000004856} +{"id": "g0032-conta_debito_automatico_digital-emocional-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "conta_debito_automatico_digital": 0.999993000049, "conta_explicacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 246, "latency_ms": 21.315297999990435} +{"id": "g0032-conta_debito_automatico_digital-emocional-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.03640000000000001, "conta_segunda_via": 0.007100000000000002, "conta_explicacao": 0.0012000000000000001, "conta_debito_automatico_digital": 0.9399000000000002, "conta_vencimento": 0.0015000000000000005, "conta_pagamento_confirmacao": 0.0012000000000000001, "plano_consulta": 0.0011000000000000003, "sem_correspondencia": 0.011600000000000001}, "confidence": 0.8562, "input_tokens": 238, "latency_ms": 21.359676999992416} +{"id": "g0032-conta_debito_automatico_digital-emocional-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9979997999799981, "conta_segunda_via": 0.0011001100110011003, "conta_contestacao": 0.00020002000200020005, "vas_consulta": 0.00010001000100010003, "conta_pagamento_confirmacao": 0.00010001000100010003, "conta_explicacao": 0.00010001000100010003, "conta_vencimento": 0.00010001000100010003, "sem_correspondencia": 0.00030003000300030005}, "confidence": 0.9914, "input_tokens": 236, "latency_ms": 21.275860999992346} +{"id": "g0032-conta_debito_automatico_digital-emocional-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_pacote_adicional": 0.012501250125012502, "conta_segunda_via": 0.0129012901290129, "conta_debito_automatico_digital": 0.903890389038904, "conta_pagamento_confirmacao": 0.012501250125012502, "conta_contestacao": 0.0121012101210121, "conta_explicacao": 0.0121012101210121, "conta_vencimento": 0.0121012101210121, "sem_correspondencia": 0.0219021902190219}, "confidence": 0.759, "input_tokens": 242, "latency_ms": 21.393761000013} +{"id": "g0032-conta_debito_automatico_digital-emocional-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9999970000090003, "conta_segunda_via": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 164, "latency_ms": 20.153660000005402} +{"id": "g0032-conta_debito_automatico_digital-emocional-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.1224, "conta_debito_automatico_digital": 0.8428, "conta_contestacao": 0.0159, "sem_correspondencia": 0.0189}, "confidence": 0.6089, "input_tokens": 156, "latency_ms": 20.45436299999892} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0233, "conta_debito_automatico_digital": 0.0282, "conta_segunda_via": 0.016, "sem_correspondencia": 0.9325}, "confidence": 0.7694, "input_tokens": 164, "latency_ms": 20.174114000013788} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999970000090003, "cancelamento_linha": 9.999970000090002e-07, "portabilidade": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 134, "latency_ms": 20.367627000013044} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_pedido": 0.0038000000000000004, "atendimento_humano": 0.00030000000000000003, "fidelidade_resgate": 0.00020000000000000004, "marketplace_compra": 0.021500000000000002, "conta_debito_automatico_digital": 0.8824000000000001, "conta_pagamento_confirmacao": 0.00030000000000000003, "reclamacao_atendimento": 0.00020000000000000004, "conta_segunda_via": 0.08140000000000001, "conta_contestacao": 0.00030000000000000003, "conta_explicacao": 0.00020000000000000004, "conta_vencimento": 0.006200000000000001, "sem_correspondencia": 0.0032000000000000006}, "confidence": 0.8066, "input_tokens": 284, "latency_ms": 21.79115399999887} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "conta_debito_automatico_digital": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 237, "latency_ms": 21.945913999985578} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9999970000090003, "conta_segunda_via": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 154, "latency_ms": 20.997581999978365} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 0.0279027902790279, "conta_segunda_via": 0.0279027902790279, "conta_pagamento_confirmacao": 0.0142014201420142, "cancelamento_linha": 0.015601560156015598, "roaming_pacote": 0.14151415141514148, "parceiros_ofertas": 0.0142014201420142, "suporte_chip_esim": 0.4258425842584258, "conta_vencimento": 0.014701470147014698, "negociacao_religacao": 0.0142014201420142, "cadastro_atualizacao": 0.27492749274927486, "conta_explicacao": 0.0138013801380138, "sem_correspondencia": 0.0152015201520152}, "confidence": 0.3457, "input_tokens": 271, "latency_ms": 22.385834000004934} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.004399560043995601, "conta_contestacao": 0.0012998700129987, "conta_explicacao": 0.0065993400659934, "conta_segunda_via": 0.1312868713128687, "conta_vencimento": 0.11698830116988301, "conta_pagamento_confirmacao": 0.0007999200079992001, "roaming_cobranca": 0.0007999200079992001, "sem_correspondencia": 0.7378262173782622}, "confidence": 0.6063, "input_tokens": 237, "latency_ms": 21.53274400001237} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9966003399660036, "conta_pagamento_confirmacao": 9.999000099990004e-05, "conta_contestacao": 0.0004999500049995001, "conta_vencimento": 0.00039996000399960017, "conta_explicacao": 0.00019998000199980009, "conta_segunda_via": 0.0014998500149985005, "marketplace_compra": 0.0004999500049995001, "sem_correspondencia": 0.00019998000199980009}, "confidence": 0.9867, "input_tokens": 249, "latency_ms": 21.442019999994955} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0698, "conta_contestacao": 0.36, "conta_debito_automatico_digital": 0.2717, "sem_correspondencia": 0.2985}, "confidence": 0.085, "input_tokens": 151, "latency_ms": 20.53276000000892} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9708000000000001, "vas_cancelamento": 0.0025000000000000005, "conta_segunda_via": 0.0009000000000000001, "conta_explicacao": 0.011900000000000003, "conta_vencimento": 0.0012000000000000001, "conta_contestacao": 0.004900000000000001, "conta_pagamento_confirmacao": 0.006300000000000001, "sem_correspondencia": 0.0015000000000000002}, "confidence": 0.9141, "input_tokens": 242, "latency_ms": 21.345862999993415} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9999850002249978, "recarga_saldo": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "conta_vencimento": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "suporte_sem_sinal": 9.999850002249977e-07, "vas_contratacao": 9.999850002249977e-07, "conta_explicacao": 9.999850002249977e-07, "marketplace_compra": 9.999850002249977e-07, "conta_segunda_via": 9.999850002249977e-07, "bonus_nao_recebido": 9.999850002249977e-07, "conta_debito_automatico_digital": 9.999850002249977e-07, "atendimento_humano": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 22.276328000003787} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9806019398060194, "conta_segunda_via": 0.0064993500649935, "conta_contestacao": 0.004299570042995701, "sem_correspondencia": 0.008599140085991401}, "confidence": 0.9165, "input_tokens": 154, "latency_ms": 20.320465000025933} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.971002899710029, "negociacao_religacao": 0.004299570042995701, "conta_segunda_via": 0.013898610138986101, "sem_correspondencia": 0.010798920107989201}, "confidence": 0.8846, "input_tokens": 145, "latency_ms": 20.28212599998369} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.006000000000000001, "conta_contestacao": 0.0058000000000000005, "negociacao_religacao": 0.0038000000000000004, "conta_pagamento_confirmacao": 0.9570000000000001, "conta_explicacao": 0.005300000000000001, "conta_segunda_via": 0.0038000000000000004, "conta_debito_automatico_digital": 0.0038000000000000004, "sem_correspondencia": 0.014500000000000002}, "confidence": 0.8772, "input_tokens": 232, "latency_ms": 20.798542000022735} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 9.999000099990002e-05, "conta_segunda_via": 9.999000099990002e-05, "conta_pagamento_confirmacao": 0.9997000299970004, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9983, "input_tokens": 150, "latency_ms": 20.505976000009696} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.09470947094709471, "conta_segunda_via": 0.013401340134013402, "fidelidade_pontos": 0.012601260126012601, "recarga_realizar": 0.012601260126012601, "negociacao_divida": 0.012601260126012601, "conta_explicacao": 0.024702470247024703, "conta_vencimento": 0.0251025102510251, "parceiros_ofertas": 0.012601260126012601, "conta_pagamento_confirmacao": 0.013001300130013, "conta_debito_automatico_digital": 0.012601260126012601, "negociacao_religacao": 0.012601260126012601, "sem_correspondencia": 0.7534753475347534}, "confidence": 0.5711, "input_tokens": 284, "latency_ms": 21.81836100001533} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.008599140085991401, "conta_pagamento_confirmacao": 0.8525147485251475, "negociacao_religacao": 0.0044995500449955, "sem_correspondencia": 0.13438656134386562}, "confidence": 0.6605, "input_tokens": 140, "latency_ms": 20.27367700000582} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.001800176417288894, "conta_debito_automatico_digital": 0.00010000980096049412, "conta_contestacao": 0.08700852683562987, "bonus_nao_recebido": 1.0000980096049412e-06, "negociacao_religacao": 0.00010000980096049412, "conta_segunda_via": 0.002300225422091365, "atendimento_humano": 0.0007000686067234589, "conta_explicacao": 0.0007000686067234589, "beneficios_consulta": 1.0000980096049412e-06, "marketplace_compra": 0.00020001960192098824, "conta_pagamento_confirmacao": 0.9069888849107213, "sem_correspondencia": 0.00010000980096049412}, "confidence": 0.8626, "input_tokens": 282, "latency_ms": 21.876040999984525} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0087, "conta_pagamento_confirmacao": 0.9681, "conta_segunda_via": 0.0026, "sem_correspondencia": 0.0206}, "confidence": 0.8789, "input_tokens": 151, "latency_ms": 22.075599999993756} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 9.998970106079075e-05, "plano_consulta": 0.0001999794021215815, "negociacao_religacao": 0.0004999485053039537, "conta_explicacao": 9.998970106079075e-05, "conta_vencimento": 9.998970106079075e-05, "marketplace_compra": 9.998970106079075e-05, "conta_contestacao": 9.998970106079075e-05, "troca_numero": 0.003599629238188467, "suporte_sem_sinal": 9.998970106079074e-07, "conta_pagamento_confirmacao": 0.002599732227580559, "conta_segunda_via": 9.998970106079075e-05, "bonus_nao_recebido": 9.998970106079075e-05, "seguranca_perda_roubo": 9.998970106079074e-07, "parceiros_ofertas": 9.998970106079074e-07, "conta_debito_automatico_digital": 0.9922977933272873, "sem_correspondencia": 9.998970106079075e-05}, "confidence": 0.9798, "input_tokens": 288, "latency_ms": 22.00915899999245} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"recarga_saldo": 0.012498750124987502, "plano_troca": 0.0008999100089991, "desconto_retencao": 0.0007999200079992001, "conta_explicacao": 0.0015998400159984002, "conta_pagamento_confirmacao": 0.8287171282871713, "negociacao_religacao": 0.0011998800119988001, "seguranca_perda_roubo": 0.0013998600139986002, "conta_debito_automatico_digital": 0.026897310268973105, "fidelidade_resgate": 0.060193980601939805, "conta_vencimento": 0.025597440255974404, "negociacao_divida": 0.000999900009999, "conta_segunda_via": 0.0010998900109989002, "seguranca_fraude": 0.0045995400459954, "conta_contestacao": 0.0058994100589941, "internet_problema_conexao": 0.012498750124987502, "sem_correspondencia": 0.015098490150984903}, "confidence": 0.7124, "input_tokens": 288, "latency_ms": 21.84532999999078} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 9.99997000009e-07, "negociacao_religacao": 9.99997000009e-07, "conta_pagamento_confirmacao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 148, "latency_ms": 20.77842799999985} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.009001800360072013, "seguranca_fraude": 0.0012002400480096017, "suporte_configuracao": 0.00010002000400080016, "reclamacao_atendimento": 0.00010002000400080016, "internet_problema_conexao": 0.005101020204040808, "conta_contestacao": 0.00010002000400080016, "conta_explicacao": 0.011502300460092018, "cadastro_atualizacao": 0.00010002000400080016, "conta_vencimento": 0.0003000600120024004, "conta_pagamento_confirmacao": 0.9675935187037408, "roaming_cobranca": 0.00010002000400080016, "negociacao_religacao": 0.00010002000400080016, "conta_debito_automatico_digital": 0.0006001200240048009, "portabilidade": 0.002100420084016803, "parceiros_ofertas": 0.00010002000400080016, "sem_correspondencia": 0.001900380076015203}, "confidence": 0.9276, "input_tokens": 288, "latency_ms": 21.57885500000134} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.0029002900290029, "conta_pagamento_confirmacao": 0.026102610261026105, "negociacao_religacao": 0.0053005300530053, "sem_correspondencia": 0.9656965696569657}, "confidence": 0.8745, "input_tokens": 146, "latency_ms": 20.616009000008262} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.522052205220522, "conta_pagamento_confirmacao": 0.3241324132413241, "conta_vencimento": 0.025002500250025, "conta_segunda_via": 0.011601160116011599, "negociacao_religacao": 0.0113011301130113, "conta_contestacao": 0.0238023802380238, "conta_debito_automatico_digital": 0.0109010901090109, "sem_correspondencia": 0.07120712071207119}, "confidence": 0.4106, "input_tokens": 241, "latency_ms": 21.554572999974653} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 1.0001880353506457e-06, "conta_pagamento_confirmacao": 0.8755646061459552, "cadastro_atualizacao": 1.0001880353506457e-06, "marketplace_compra": 1.0001880353506457e-06, "conta_debito_automatico_digital": 1.0001880353506457e-06, "vas_cancelamento": 1.0001880353506457e-06, "troca_numero": 1.0001880353506457e-06, "conta_vencimento": 0.035606694058482984, "conta_segunda_via": 0.08671630266490098, "negociacao_religacao": 1.0001880353506457e-06, "conta_explicacao": 1.0001880353506457e-06, "conta_contestacao": 1.0001880353506457e-06, "bonus_nao_recebido": 0.002100394874236356, "internet_pacote_adicional": 1.0001880353506457e-06, "fidelidade_pontos": 1.0001880353506457e-06, "sem_correspondencia": 1.0001880353506457e-06}, "confidence": 0.8331, "input_tokens": 290, "latency_ms": 22.628529000002118} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.2385, "conta_pagamento_confirmacao": 0.5902, "negociacao_religacao": 0.0333, "sem_correspondencia": 0.138}, "confidence": 0.25, "input_tokens": 157, "latency_ms": 20.199158999986366} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.032296770322967704, "conta_segunda_via": 0.0059994000599940004, "conta_pagamento_confirmacao": 0.9182081791820818, "sem_correspondencia": 0.043495650434956505}, "confidence": 0.7432, "input_tokens": 151, "latency_ms": 20.35124900001506} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0008, "negociacao_religacao": 0.0012, "conta_pagamento_confirmacao": 0.9963, "sem_correspondencia": 0.0017}, "confidence": 0.9794, "input_tokens": 160, "latency_ms": 19.824384000003192} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0005000500050005002, "conta_pagamento_confirmacao": 0.9991999199919993, "negociacao_religacao": 0.00010001000100010003, "sem_correspondencia": 0.00020002000200020005}, "confidence": 0.9945, "input_tokens": 151, "latency_ms": 20.32579000001533} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.9999930000490003, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "negociacao_religacao": 9.999930000490002e-07, "conta_vencimento": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 245, "latency_ms": 21.38436900000329} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 1.0000860073966358e-06, "internet_problema_conexao": 1.0000860073966358e-06, "suporte_configuracao": 1.0000860073966358e-06, "conta_pagamento_confirmacao": 0.0021001806155329355, "negociacao_religacao": 1.0000860073966358e-06, "roaming_pacote": 1.0000860073966358e-06, "conta_explicacao": 1.0000860073966358e-06, "conta_segunda_via": 1.0000860073966358e-06, "cancelamento_linha": 1.0000860073966358e-06, "conta_vencimento": 1.0000860073966358e-06, "vas_consulta": 1.0000860073966358e-06, "conta_debito_automatico_digital": 0.9978858181803634, "suporte_chip_esim": 1.0000860073966358e-06, "marketplace_compra": 1.0000860073966358e-06, "plano_consulta": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.9943, "input_tokens": 292, "latency_ms": 22.460703000007243} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9944934823873444, "cadastro_atualizacao": 0.0036003384318125903, "conta_explicacao": 0.00020001880176736614, "suporte_chip_esim": 1.0000940088368307e-06, "negociacao_religacao": 1.0000940088368307e-06, "portabilidade": 0.00020001880176736614, "parceiros_ofertas": 1.0000940088368307e-06, "internet_pacote_adicional": 1.0000940088368307e-06, "conta_vencimento": 0.0004000376035347323, "conta_pagamento_confirmacao": 0.00010000940088368307, "seguranca_perda_roubo": 1.0000940088368307e-06, "conta_segunda_via": 0.0004000376035347323, "conta_debito_automatico_digital": 0.00020001880176736614, "negociacao_divida": 1.0000940088368307e-06, "vas_contratacao": 0.00010000940088368307, "sem_correspondencia": 0.0003000282026510492}, "confidence": 0.9846, "input_tokens": 297, "latency_ms": 22.377780999988772} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"beneficios_consulta": 9.999860001959975e-07, "conta_debito_automatico_digital": 0.999886001595978, "recarga_realizar": 9.999860001959975e-07, "internet_problema_conexao": 9.999860001959975e-07, "marketplace_compra": 9.999860001959975e-07, "cancelamento_linha": 9.999860001959975e-07, "desconto_retencao": 9.999860001959975e-07, "conta_contestacao": 9.999860001959975e-07, "conta_segunda_via": 9.999860001959976e-05, "negociacao_religacao": 9.999860001959975e-07, "conta_vencimento": 9.999860001959975e-07, "portabilidade": 9.999860001959975e-07, "recarga_saldo": 9.999860001959975e-07, "conta_explicacao": 9.999860001959975e-07, "atendimento_humano": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9995, "input_tokens": 292, "latency_ms": 22.209105000001728} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"plano_troca": 1.0001880353506459e-06, "roaming_cobranca": 1.0001880353506459e-06, "conta_debito_automatico_digital": 0.006401203426244134, "conta_contestacao": 0.0002000376070701292, "portabilidade": 0.0039007333378675187, "troca_numero": 1.0001880353506459e-06, "conta_vencimento": 1.0001880353506459e-06, "conta_explicacao": 1.0001880353506459e-06, "internet_pacote_adicional": 1.0001880353506459e-06, "negociacao_religacao": 1.0001880353506459e-06, "marketplace_compra": 1.0001880353506459e-06, "conta_segunda_via": 1.0001880353506459e-06, "parceiros_ofertas": 1.0001880353506459e-06, "conta_pagamento_confirmacao": 0.9894860233723939, "reclamacao_atendimento": 1.0001880353506459e-06, "sem_correspondencia": 1.0001880353506459e-06}, "confidence": 0.9753, "input_tokens": 291, "latency_ms": 22.28345700001455} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.005398920215956809, "conta_contestacao": 0.00569886022795441, "desconto_retencao": 0.02509498100379924, "atendimento_humano": 0.00029994001199760045, "conta_segunda_via": 0.0026994601079784043, "vas_contratacao": 0.006398720255948811, "conta_vencimento": 0.0006998600279944011, "negociacao_divida": 9.998000399920017e-05, "cancelamento_linha": 0.00029994001199760045, "beneficios_consulta": 0.00019996000799840034, "plano_troca": 9.998000399920017e-05, "conta_pagamento_confirmacao": 0.9509098180363927, "negociacao_religacao": 0.00019996000799840034, "vas_consulta": 0.00019996000799840034, "conta_debito_automatico_digital": 0.00019996000799840034, "sem_correspondencia": 0.0014997000599880025}, "confidence": 0.9014, "input_tokens": 294, "latency_ms": 22.17763499999137} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1443, "conta_segunda_via": 0.1443, "negociacao_religacao": 0.0337, "sem_correspondencia": 0.6777}, "confidence": 0.3243, "input_tokens": 168, "latency_ms": 19.697014999991325} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.5969403059694031, "suporte_chip_esim": 0.0037996200379962005, "conta_contestacao": 0.0037996200379962005, "negociacao_religacao": 0.20787921207879212, "recarga_saldo": 0.0073992600739926015, "conta_vencimento": 0.004899510048995101, "conta_segunda_via": 0.0038996100389961, "conta_pagamento_confirmacao": 0.0037996200379962005, "conta_debito_automatico_digital": 0.0037996200379962005, "conta_explicacao": 0.0071992800719928, "internet_problema_conexao": 0.12128787121287872, "sem_correspondencia": 0.0352964703529647}, "confidence": 0.5123, "input_tokens": 290, "latency_ms": 21.981296999996403} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 179, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.6562, "negociacao_religacao": 0.0108, "conta_segunda_via": 0.0155, "sem_correspondencia": 0.3175}, "confidence": 0.4559, "input_tokens": 175, "latency_ms": 20.6302310000126} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0261, "negociacao_religacao": 0.0179, "conta_pagamento_confirmacao": 0.8149, "sem_correspondencia": 0.1411}, "confidence": 0.5598, "input_tokens": 164, "latency_ms": 20.43333100002087} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"suporte_configuracao": 0.009200000000000002, "fidelidade_resgate": 0.9187000000000002, "conta_vencimento": 0.020500000000000004, "negociacao_religacao": 0.006600000000000002, "conta_segunda_via": 0.004300000000000001, "conta_pagamento_confirmacao": 0.0065000000000000014, "conta_debito_automatico_digital": 0.0010000000000000002, "recarga_realizar": 0.0022000000000000006, "internet_consumo": 0.00040000000000000013, "conta_contestacao": 0.009200000000000002, "conta_explicacao": 0.003200000000000001, "sem_correspondencia": 0.018200000000000004}, "confidence": 0.8196, "input_tokens": 317, "latency_ms": 22.633883999986892} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_debito_automatico_digital": 0.00020002000200020005, "vas_cancelamento": 0.004000400040004001, "conta_explicacao": 0.00010001000100010003, "negociacao_divida": 0.00020002000200020005, "conta_segunda_via": 0.00010001000100010003, "portabilidade": 0.009600960096009602, "conta_pagamento_confirmacao": 0.9777977797779779, "troca_numero": 0.0011001100110011003, "vas_contratacao": 0.0030003000300030005, "fidelidade_pontos": 0.0004000400040004001, "conta_contestacao": 0.00010001000100010003, "reclamacao_atendimento": 0.0028002800280028006, "negociacao_religacao": 0.00010001000100010003, "conta_vencimento": 0.00020002000200020005, "roaming_cobranca": 0.00010001000100010003, "sem_correspondencia": 0.00020002000200020005}, "confidence": 0.9476, "input_tokens": 302, "latency_ms": 22.62324200000876} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao", "negociacao_religacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_duvida": 0.019598040195980403, "vas_consulta": 0.019598040195980403, "conta_segunda_via": 0.20737926207379262, "fidelidade_resgate": 0.0201979802019798, "conta_contestacao": 0.07629237076292371, "suporte_sem_sinal": 0.0235976402359764, "negociacao_religacao": 0.41885811418858115, "cadastro_atualizacao": 0.018998100189981, "negociacao_divida": 0.018998100189981, "conta_pagamento_confirmacao": 0.13598640135986403, "fidelidade_pontos": 0.019598040195980403, "sem_correspondencia": 0.0208979102089791}, "confidence": 0.2804, "input_tokens": 321, "latency_ms": 22.498511999998527} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_divida": 0.0007000700070007002, "conta_pagamento_confirmacao": 0.48824882488248833, "plano_troca": 0.0007000700070007002, "negociacao_religacao": 0.023902390239023907, "roaming_pacote": 0.0008000800080008002, "conta_segunda_via": 0.0010001000100010003, "marketplace_pedido": 0.43764376437643765, "conta_debito_automatico_digital": 0.0012001200120012002, "conta_vencimento": 0.038203820382038206, "conta_contestacao": 0.0014001400140014003, "conta_explicacao": 0.0009000900090009002, "sem_correspondencia": 0.005300530053005301}, "confidence": 0.5973, "input_tokens": 301, "latency_ms": 21.984906999989562} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.051394860513948606, "conta_segunda_via": 0.06009399060093991, "conta_pagamento_confirmacao": 0.11578842115788421, "sem_correspondencia": 0.7727227277272273}, "confidence": 0.4444, "input_tokens": 173, "latency_ms": 20.60321499999418} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 119, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.029202920292029203, "conta_contestacao": 0.1556155615561556, "conta_debito_automatico_digital": 0.0242024202420242, "negociacao_religacao": 0.05300530053005301, "conta_vencimento": 0.025002500250025005, "conta_explicacao": 0.06490649064906491, "conta_pagamento_confirmacao": 0.5063506350635063, "sem_correspondencia": 0.1417141714171417}, "confidence": 0.2643, "input_tokens": 251, "latency_ms": 21.538992999978746} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"negociacao_religacao": 0.0021, "portabilidade": 0.0035, "conta_contestacao": 0.0046, "conta_debito_automatico_digital": 0.0001, "conta_pagamento_confirmacao": 0.0119, "conta_segunda_via": 0.0007, "conta_explicacao": 0.002, "marketplace_compra": 0.0005, "seguranca_fraude": 0.969, "troca_numero": 0.0002, "conta_vencimento": 0.0008, "sem_correspondencia": 0.0046}, "confidence": 0.9214, "input_tokens": 299, "latency_ms": 21.940323999984912} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["roaming_cobranca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 175, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.0659065906590659, "conta_pagamento_confirmacao": 0.011701170117011701, "negociacao_religacao": 0.017601760176017604, "sem_correspondencia": 0.9047904790479048}, "confidence": 0.7163, "input_tokens": 180, "latency_ms": 20.476204999994252} +{"id": "g0042-negociacao_divida-curto_neutro-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9265, "conta_segunda_via": 0.0024, "negociacao_religacao": 0.0585, "sem_correspondencia": 0.0126}, "confidence": 0.779, "input_tokens": 143, "latency_ms": 20.320676000011417} +{"id": "g0042-negociacao_divida-curto_neutro-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 1.0003921537242598e-06, "plano_nova_linha": 1.0003921537242598e-06, "negociacao_divida": 0.9810845851573816, "roaming_pacote": 1.0003921537242598e-06, "recarga_realizar": 1.0003921537242598e-06, "conta_explicacao": 0.0003001176461172779, "fidelidade_pontos": 0.00010003921537242598, "suporte_configuracao": 1.0003921537242598e-06, "conta_vencimento": 1.0003921537242598e-06, "troca_numero": 1.0003921537242598e-06, "beneficios_consulta": 0.00010003921537242598, "negociacao_religacao": 0.012304823490808397, "conta_debito_automatico_digital": 0.005802274491600707, "marketplace_pedido": 0.00010003921537242598, "cadastro_atualizacao": 1.0003921537242598e-06, "sem_correspondencia": 0.00020007843074485197}, "confidence": 0.9592, "input_tokens": 282, "latency_ms": 22.152153999996926} +{"id": "g0042-negociacao_divida-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.1167, "conta_segunda_via": 0.0291, "conta_explicacao": 0.5409, "sem_correspondencia": 0.3133}, "confidence": 0.2429, "input_tokens": 141, "latency_ms": 20.43709000000149} +{"id": "g0042-negociacao_divida-curto_neutro-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.3325, "conta_segunda_via": 0.0226, "negociacao_religacao": 0.0569, "sem_correspondencia": 0.588}, "confidence": 0.3312, "input_tokens": 140, "latency_ms": 20.312165999996523} +{"id": "g0042-negociacao_divida-curto_neutro-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 9.99985000224997e-07, "troca_numero": 9.99985000224997e-07, "desconto_retencao": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "plano_troca": 9.99985000224997e-07, "negociacao_divida": 0.9999850002249969, "roaming_duvida": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 22.18574899998771} +{"id": "g0042-negociacao_divida-curto_neutro-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"negociacao_religacao": 0.003700000000000001, "parceiros_ofertas": 0.00030000000000000003, "atendimento_humano": 0.0021000000000000003, "plano_consulta": 0.6896000000000001, "recarga_saldo": 0.0023000000000000004, "roaming_pacote": 0.00030000000000000003, "marketplace_pedido": 0.005200000000000001, "conta_segunda_via": 0.004000000000000001, "suporte_configuracao": 0.003000000000000001, "negociacao_divida": 0.004900000000000001, "plano_troca": 0.24590000000000006, "conta_contestacao": 0.0048000000000000004, "beneficios_consulta": 0.028700000000000007, "suporte_chip_esim": 0.0013000000000000002, "portabilidade": 0.0014000000000000002, "sem_correspondencia": 0.0025000000000000005}, "confidence": 0.6728, "input_tokens": 289, "latency_ms": 22.189496999999392} +{"id": "g0042-negociacao_divida-curto_neutro-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"beneficios_consulta": 9.999000099990004e-05, "internet_pacote_adicional": 0.00019998000199980009, "portabilidade": 9.999000099990004e-05, "negociacao_divida": 0.9755024497550248, "recarga_nao_creditada": 0.00039996000399960017, "roaming_cobranca": 9.999000099990004e-05, "cancelamento_linha": 0.005099490050994902, "vas_consulta": 9.999000099990004e-05, "conta_vencimento": 9.999000099990004e-05, "negociacao_religacao": 0.011498850114988503, "plano_troca": 9.999000099990004e-05, "fidelidade_resgate": 0.003999600039996001, "conta_segunda_via": 9.999000099990004e-05, "internet_consumo": 9.999000099990004e-05, "fidelidade_pontos": 0.00039996000399960017, "sem_correspondencia": 0.0020997900209979007}, "confidence": 0.9452, "input_tokens": 286, "latency_ms": 22.220251999982565} +{"id": "g0042-negociacao_divida-curto_neutro-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"troca_numero": 0.0009, "internet_problema_conexao": 0.0006, "conta_segunda_via": 0.017, "negociacao_religacao": 0.018, "negociacao_divida": 0.958, "suporte_chip_esim": 0.0009, "marketplace_compra": 0.0009, "sem_correspondencia": 0.0037}, "confidence": 0.891, "input_tokens": 219, "latency_ms": 21.70054000001187} +{"id": "g0042-negociacao_divida-curto_neutro-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.0017000000000000001, "plano_troca": 0.00030000000000000003, "roaming_duvida": 0.014600000000000002, "seguranca_perda_roubo": 0.0039000000000000003, "negociacao_divida": 0.9702000000000001, "negociacao_religacao": 0.005300000000000001, "cadastro_atualizacao": 0.00030000000000000003, "internet_consumo": 0.0007000000000000001, "parceiros_ofertas": 0.0007000000000000001, "recarga_realizar": 0.0004000000000000001, "cancelamento_linha": 0.0013000000000000002, "sem_correspondencia": 0.0006000000000000001}, "confidence": 0.9265, "input_tokens": 277, "latency_ms": 22.03242699999919} +{"id": "g0042-negociacao_divida-curto_neutro-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.0649064906490649, "negociacao_religacao": 0.7032703270327032, "conta_segunda_via": 0.2111211121112111, "sem_correspondencia": 0.0207020702070207}, "confidence": 0.3985, "input_tokens": 141, "latency_ms": 20.341492000000017} +{"id": "g0042-negociacao_divida-curto_neutro-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"roaming_cobranca": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "negociacao_divida": 0.9999890001209993, "conta_segunda_via": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 22.003385999994407} +{"id": "g0042-negociacao_divida-curto_neutro-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"atendimento_humano": 0.00010000930086498044, "fidelidade_pontos": 1.0000930086498043e-06, "roaming_cobranca": 1.0000930086498043e-06, "negociacao_religacao": 0.04330402727453653, "conta_explicacao": 0.00010000930086498044, "negociacao_divida": 0.9560889162692129, "conta_segunda_via": 1.0000930086498043e-06, "beneficios_consulta": 1.0000930086498043e-06, "recarga_nao_creditada": 1.0000930086498043e-06, "seguranca_fraude": 0.00040003720345992177, "parceiros_ofertas": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9256, "input_tokens": 275, "latency_ms": 22.339904999995497} +{"id": "g0045-negociacao_divida-regionalismo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.1250874912508749, "conta_segunda_via": 0.030096990300969902, "negociacao_divida": 0.0324967503249675, "sem_correspondencia": 0.8123187681231877}, "confidence": 0.5344, "input_tokens": 164, "latency_ms": 20.262693000006493} +{"id": "g0045-negociacao_divida-regionalismo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"desconto_retencao": 0.0005000500050005002, "negociacao_divida": 0.7700770077007701, "suporte_chip_esim": 0.003800380038003801, "plano_troca": 0.00010001000100010003, "beneficios_consulta": 0.00010001000100010003, "conta_segunda_via": 0.008600860086008601, "recarga_realizar": 0.00010001000100010003, "bonus_nao_recebido": 0.0015001500150015003, "negociacao_religacao": 0.21052105210521052, "conta_pagamento_confirmacao": 0.00030003000300030005, "recarga_saldo": 0.00010001000100010003, "sem_correspondencia": 0.004300430043004301}, "confidence": 0.7443, "input_tokens": 305, "latency_ms": 22.084014000000707} +{"id": "g0045-negociacao_divida-regionalismo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.3027302730273027, "negociacao_divida": 0.4405440544054405, "conta_segunda_via": 0.0582058205820582, "sem_correspondencia": 0.1985198519851985}, "confidence": 0.1276, "input_tokens": 158, "latency_ms": 20.433537999991813} +{"id": "g0045-negociacao_divida-regionalismo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9990989107921684, "negociacao_religacao": 0.0008000792078415763, "conta_segunda_via": 1.0000990098019702e-06, "sem_correspondencia": 0.00010000990098019704}, "confidence": 0.9942, "input_tokens": 155, "latency_ms": 20.686274000013327} +{"id": "g0045-negociacao_divida-regionalismo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 136, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_vencimento": 0.0053, "recarga_saldo": 0.005, "negociacao_divida": 0.2896, "vas_cancelamento": 0.115, "bonus_nao_recebido": 0.0545, "vas_contratacao": 0.0242, "suporte_chip_esim": 0.0144, "conta_pagamento_confirmacao": 0.0028, "internet_consumo": 0.0124, "conta_segunda_via": 0.0369, "negociacao_religacao": 0.3762, "sem_correspondencia": 0.0637}, "confidence": 0.3129, "input_tokens": 308, "latency_ms": 22.737330000012435} +{"id": "g0045-negociacao_divida-regionalismo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0485, "conta_segunda_via": 0.0148, "negociacao_divida": 0.9119, "sem_correspondencia": 0.0248}, "confidence": 0.7224, "input_tokens": 163, "latency_ms": 20.650372000005746} +{"id": "g0045-negociacao_divida-regionalismo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 1.000290084124396e-06, "vas_cancelamento": 1.000290084124396e-06, "portabilidade": 1.000290084124396e-06, "atendimento_humano": 1.000290084124396e-06, "negociacao_divida": 0.9996899100739213, "marketplace_compra": 1.000290084124396e-06, "plano_troca": 1.000290084124396e-06, "suporte_sem_sinal": 1.000290084124396e-06, "conta_vencimento": 1.000290084124396e-06, "negociacao_religacao": 0.0003000870252373188, "seguranca_fraude": 1.000290084124396e-06, "sem_correspondencia": 1.000290084124396e-06}, "confidence": 0.9976, "input_tokens": 294, "latency_ms": 22.126184999990528} +{"id": "g0045-negociacao_divida-regionalismo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 9.99997000009e-07, "negociacao_religacao": 9.99997000009e-07, "negociacao_divida": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 157, "latency_ms": 20.383694999992485} +{"id": "g0045-negociacao_divida-regionalismo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.859687964368499, "internet_pacote_adicional": 9.999860001959975e-07, "roaming_pacote": 9.999860001959975e-07, "conta_segunda_via": 9.999860001959975e-07, "conta_debito_automatico_digital": 9.999860001959975e-07, "cadastro_atualizacao": 9.999860001959975e-07, "roaming_cobranca": 9.999860001959975e-07, "suporte_configuracao": 9.999860001959975e-07, "negociacao_religacao": 0.14029803582749845, "marketplace_pedido": 9.999860001959975e-07, "internet_consumo": 9.999860001959975e-07, "roaming_duvida": 9.999860001959975e-07, "portabilidade": 9.999860001959975e-07, "conta_pagamento_confirmacao": 9.999860001959975e-07, "marketplace_compra": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.8537, "input_tokens": 303, "latency_ms": 22.406506999999465} +{"id": "g0045-negociacao_divida-regionalismo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0152, "negociacao_divida": 0.8487, "conta_segunda_via": 0.1301, "sem_correspondencia": 0.006}, "confidence": 0.6401, "input_tokens": 154, "latency_ms": 20.42853500000774} +{"id": "g0045-negociacao_divida-regionalismo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 131, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"bonus_nao_recebido": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "roaming_cobranca": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "negociacao_divida": 0.9999890001209993, "fidelidade_resgate": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "internet_consumo": 9.999890001209994e-07, "conta_segunda_via": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 305, "latency_ms": 22.17916100002526} +{"id": "g0045-negociacao_divida-regionalismo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"recarga_saldo": 0.0013998600139986002, "negociacao_divida": 0.42115788421157885, "fidelidade_resgate": 0.4018598140185981, "plano_troca": 0.005499450054994501, "recarga_realizar": 0.0024997500249975004, "conta_segunda_via": 0.0011998800119988001, "beneficios_consulta": 0.0013998600139986002, "negociacao_religacao": 0.057894210578942104, "atendimento_humano": 0.0008999100089991, "vas_contratacao": 0.04079592040795921, "conta_contestacao": 0.0017998200179982, "conta_vencimento": 0.0287971202879712, "roaming_duvida": 0.0178982101789821, "seguranca_fraude": 0.004899510048995101, "suporte_configuracao": 0.0011998800119988001, "sem_correspondencia": 0.010798920107989201}, "confidence": 0.5056, "input_tokens": 320, "latency_ms": 22.20438000000513} +{"id": "g0048-negociacao_divida-indireto_multiplo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0022, "conta_segunda_via": 0.0022, "negociacao_religacao": 0.0053, "sem_correspondencia": 0.9903}, "confidence": 0.9537, "input_tokens": 155, "latency_ms": 20.21810900001242} +{"id": "g0048-negociacao_divida-indireto_multiplo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao", "conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"negociacao_divida": 0.00010001000100010001, "negociacao_religacao": 0.00010001000100010001, "conta_segunda_via": 0.9987998799879988, "sem_correspondencia": 0.001000100010001}, "confidence": 0.9924, "input_tokens": 163, "latency_ms": 20.412891999995963} +{"id": "g0048-negociacao_divida-indireto_multiplo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.28932893289328937, "recarga_nao_creditada": 0.04400440044004401, "vas_cancelamento": 0.03650365036503651, "seguranca_fraude": 0.16621662166216622, "suporte_configuracao": 0.13141314131413143, "negociacao_divida": 0.2761276127612762, "conta_segunda_via": 0.023202320232023205, "sem_correspondencia": 0.03320332033203321}, "confidence": 0.1643, "input_tokens": 244, "latency_ms": 21.7022610000015} +{"id": "g0048-negociacao_divida-indireto_multiplo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_divida", "negociacao_religacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 1.0000930086498043e-06, "parceiros_ofertas": 1.0000930086498043e-06, "vas_contratacao": 1.0000930086498043e-06, "cadastro_atualizacao": 1.0000930086498043e-06, "negociacao_divida": 1.0000930086498043e-06, "conta_segunda_via": 1.0000930086498043e-06, "negociacao_religacao": 0.9999929993489395, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9993, "input_tokens": 228, "latency_ms": 21.450899999990725} +{"id": "g0048-negociacao_divida-indireto_multiplo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.996787041768457, "conta_segunda_via": 9.999870001689977e-07, "marketplace_compra": 9.999870001689977e-07, "vas_contratacao": 9.999870001689977e-07, "recarga_saldo": 9.999870001689977e-07, "plano_troca": 9.999870001689977e-07, "fidelidade_pontos": 9.999870001689978e-05, "internet_consumo": 9.999870001689977e-07, "cadastro_atualizacao": 9.999870001689977e-07, "cancelamento_linha": 9.999870001689977e-07, "suporte_chip_esim": 9.999870001689977e-07, "conta_contestacao": 9.999870001689977e-07, "negociacao_religacao": 0.003099959700523893, "internet_pacote_adicional": 9.999870001689977e-07, "plano_nova_linha": 9.999870001689977e-07, "sem_correspondencia": 9.999870001689977e-07}, "confidence": 0.9921, "input_tokens": 299, "latency_ms": 22.25183799998831} +{"id": "g0048-negociacao_divida-indireto_multiplo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"roaming_duvida": 0.00019999980000020003, "conta_segunda_via": 0.0005999994000006, "negociacao_religacao": 0.0006999993000007, "seguranca_perda_roubo": 0.00019999980000020003, "cadastro_atualizacao": 9.99999000001e-07, "marketplace_compra": 0.0006999993000007, "negociacao_divida": 0.995899004100996, "conta_contestacao": 9.999990000010002e-05, "conta_explicacao": 0.00019999980000020003, "fidelidade_pontos": 0.0010999989000011002, "troca_numero": 9.999990000010002e-05, "sem_correspondencia": 0.00019999980000020003}, "confidence": 0.9859, "input_tokens": 301, "latency_ms": 21.315410999989126} +{"id": "g0048-negociacao_divida-indireto_multiplo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.0101010101010101, "beneficios_consulta": 0.0023002300230023, "seguranca_fraude": 0.0081008100810081, "vas_consulta": 0.0153015301530153, "conta_explicacao": 0.057905790579057904, "vas_contratacao": 0.0014001400140014, "marketplace_compra": 0.0013001300130013002, "suporte_sem_sinal": 0.0005000500050005, "cancelamento_linha": 0.5124512451245125, "marketplace_pedido": 0.0017001700170017002, "recarga_nao_creditada": 0.008500850085008501, "negociacao_religacao": 0.0018001800180018, "reclamacao_atendimento": 0.0015001500150015003, "negociacao_divida": 0.37493749374937496, "conta_segunda_via": 0.0006000600060006, "sem_correspondencia": 0.0016001600160016002}, "confidence": 0.5859, "input_tokens": 295, "latency_ms": 21.431071000023394} +{"id": "g0048-negociacao_divida-indireto_multiplo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"marketplace_compra": 0.00019994001799460164, "conta_contestacao": 0.0003998800359892033, "conta_segunda_via": 0.00019994001799460164, "conta_debito_automatico_digital": 0.00019994001799460164, "negociacao_divida": 0.0003998800359892033, "vas_consulta": 0.00019994001799460164, "atendimento_humano": 0.00019994001799460164, "recarga_realizar": 0.9973008097570729, "internet_pacote_adicional": 0.00019994001799460164, "negociacao_religacao": 0.00019994001799460164, "desconto_retencao": 0.0002999100269919024, "sem_correspondencia": 0.00019994001799460164}, "confidence": 0.9911, "input_tokens": 289, "latency_ms": 21.219181000020626} +{"id": "g0048-negociacao_divida-indireto_multiplo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0015, "negociacao_divida": 0.9978, "conta_segunda_via": 0.0001, "sem_correspondencia": 0.0006}, "confidence": 0.9878, "input_tokens": 147, "latency_ms": 20.380367999990767} +{"id": "g0048-negociacao_divida-indireto_multiplo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.0814, "negociacao_divida": 0.2469, "negociacao_religacao": 0.0559, "sem_correspondencia": 0.6158}, "confidence": 0.2719, "input_tokens": 148, "latency_ms": 20.341040999994675} +{"id": "g0048-negociacao_divida-indireto_multiplo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "roaming_pacote": 9.999930000489998e-07, "marketplace_pedido": 9.999930000489998e-07, "negociacao_religacao": 9.999930000489998e-07, "conta_segunda_via": 9.999930000489998e-07, "negociacao_divida": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 21.009797999994362} +{"id": "g0048-negociacao_divida-indireto_multiplo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 119, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"plano_consulta": 1.0000910082817534e-06, "desconto_retencao": 1.0000910082817534e-06, "roaming_cobranca": 1.0000910082817534e-06, "suporte_configuracao": 1.0000910082817534e-06, "fidelidade_resgate": 0.992990362122953, "internet_problema_conexao": 1.0000910082817534e-06, "negociacao_religacao": 1.0000910082817534e-06, "negociacao_divida": 0.0067006097554877485, "conta_segunda_via": 1.0000910082817534e-06, "internet_pacote_adicional": 1.0000910082817534e-06, "conta_debito_automatico_digital": 0.000300027302484526, "sem_correspondencia": 1.0000910082817534e-06}, "confidence": 0.9823, "input_tokens": 294, "latency_ms": 21.66775000000598} +{"id": "g0050-negociacao_religacao-informal_abreviado-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"recarga_saldo": 0.0011001100110011003, "recarga_realizar": 0.0011001100110011003, "bonus_nao_recebido": 0.0011001100110011003, "troca_numero": 0.13241324132413243, "conta_segunda_via": 0.0011001100110011003, "vas_cancelamento": 0.0014001400140014003, "vas_consulta": 0.0011001100110011003, "reclamacao_atendimento": 0.0011001100110011003, "negociacao_divida": 0.0011001100110011003, "negociacao_religacao": 0.008100810081008101, "plano_troca": 0.0011001100110011003, "conta_pagamento_confirmacao": 0.0012001200120012002, "cadastro_atualizacao": 0.0011001100110011003, "suporte_sem_sinal": 0.0011001100110011003, "seguranca_perda_roubo": 0.8378837883788379, "sem_correspondencia": 0.008000800080008003}, "confidence": 0.7884, "input_tokens": 295, "latency_ms": 22.020747999988544} +{"id": "g0050-negociacao_religacao-informal_abreviado-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.04031612645058024, "bonus_nao_recebido": 0.06252501000400161, "roaming_duvida": 0.16466586634653863, "beneficios_consulta": 0.04031612645058024, "conta_debito_automatico_digital": 0.04031612645058024, "internet_pacote_adicional": 0.23219287715086037, "suporte_sem_sinal": 0.05022008803521409, "reclamacao_atendimento": 0.041616646658663464, "conta_pagamento_confirmacao": 0.03911564625850341, "marketplace_pedido": 0.04031612645058024, "negociacao_divida": 0.041616646658663464, "seguranca_perda_roubo": 0.041616646658663464, "vas_contratacao": 0.041616646658663464, "suporte_chip_esim": 0.04031612645058024, "negociacao_religacao": 0.04031612645058024, "sem_correspondencia": 0.0429171668667467}, "confidence": 0.0883, "input_tokens": 293, "latency_ms": 21.688788999995268} +{"id": "g0050-negociacao_religacao-informal_abreviado-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"cadastro_atualizacao": 0.002299540091981604, "troca_numero": 0.13487302539492102, "conta_segunda_via": 0.0021995600879824036, "recarga_nao_creditada": 0.002299540091981604, "conta_vencimento": 0.002299540091981604, "negociacao_religacao": 0.002299540091981604, "marketplace_pedido": 0.002299540091981604, "negociacao_divida": 0.002299540091981604, "vas_consulta": 0.0021995600879824036, "internet_problema_conexao": 0.7093581283743252, "conta_pagamento_confirmacao": 0.0021995600879824036, "conta_contestacao": 0.0037992401519696063, "suporte_sem_sinal": 0.09128174365126976, "reclamacao_atendimento": 0.0021995600879824036, "plano_consulta": 0.0021995600879824036, "sem_correspondencia": 0.03589282143571286}, "confidence": 0.6309, "input_tokens": 293, "latency_ms": 22.397720000014942} +{"id": "g0050-negociacao_religacao-informal_abreviado-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.000999900009999, "fidelidade_pontos": 0.00029997000299970003, "suporte_chip_esim": 0.015898410158984102, "cancelamento_linha": 0.25187481251874816, "parceiros_ofertas": 0.00029997000299970003, "suporte_sem_sinal": 0.000999900009999, "reclamacao_atendimento": 0.00019998000199980003, "seguranca_fraude": 0.05219478052194781, "recarga_saldo": 0.0007999200079992001, "conta_pagamento_confirmacao": 0.00019998000199980003, "internet_pacote_adicional": 0.00019998000199980003, "desconto_retencao": 0.00029997000299970003, "negociacao_divida": 0.00019998000199980003, "vas_cancelamento": 0.674032596740326, "conta_debito_automatico_digital": 0.00029997000299970003, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.6837, "input_tokens": 289, "latency_ms": 22.295658000018648} +{"id": "g0050-negociacao_religacao-informal_abreviado-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.1524, "negociacao_religacao": 0.2084, "suporte_sem_sinal": 0.3544, "sem_correspondencia": 0.2848}, "confidence": 0.0342, "input_tokens": 147, "latency_ms": 20.484114999987924} +{"id": "g0050-negociacao_religacao-informal_abreviado-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.9278072192780722, "suporte_sem_sinal": 0.012398760123987601, "conta_pagamento_confirmacao": 0.0120987901209879, "sem_correspondencia": 0.0476952304769523}, "confidence": 0.7675, "input_tokens": 147, "latency_ms": 20.389240000014297} +{"id": "g0050-negociacao_religacao-informal_abreviado-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7642764276427643, "negociacao_religacao": 0.052805280528052806, "conta_pagamento_confirmacao": 0.056205620562056205, "sem_correspondencia": 0.1267126712671267}, "confidence": 0.4341, "input_tokens": 146, "latency_ms": 20.572076000007655} +{"id": "g0050-negociacao_religacao-informal_abreviado-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"troca_numero": 0.0341, "seguranca_fraude": 0.2791, "negociacao_divida": 0.009, "negociacao_religacao": 0.0326, "roaming_pacote": 0.0088, "suporte_sem_sinal": 0.0618, "parceiros_ofertas": 0.0088, "cadastro_atualizacao": 0.0266, "bonus_nao_recebido": 0.0116, "fidelidade_resgate": 0.1339, "reclamacao_atendimento": 0.0201, "roaming_duvida": 0.0504, "desconto_retencao": 0.0085, "conta_pagamento_confirmacao": 0.0093, "atendimento_humano": 0.0722, "sem_correspondencia": 0.2332}, "confidence": 0.228, "input_tokens": 291, "latency_ms": 21.837594999993826} +{"id": "g0050-negociacao_religacao-informal_abreviado-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.14758524147585242, "suporte_chip_esim": 0.037896210378962104, "conta_pagamento_confirmacao": 0.18368163183681632, "parceiros_ofertas": 0.020597940205979402, "conta_contestacao": 0.016598340165983404, "negociacao_divida": 0.0160983901609839, "negociacao_religacao": 0.0160983901609839, "sem_correspondencia": 0.5614438556144385}, "confidence": 0.3641, "input_tokens": 234, "latency_ms": 21.1171550000131} +{"id": "g0050-negociacao_religacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0003000564106051937, "roaming_cobranca": 1.0001880353506457e-06, "reclamacao_atendimento": 1.0001880353506457e-06, "suporte_configuracao": 1.0001880353506457e-06, "desconto_retencao": 1.0001880353506457e-06, "internet_pacote_adicional": 1.0001880353506457e-06, "cancelamento_linha": 0.9994879037259002, "roaming_pacote": 0.00010001880353506458, "roaming_duvida": 1.0001880353506457e-06, "vas_cancelamento": 1.0001880353506457e-06, "suporte_sem_sinal": 1.0001880353506457e-06, "troca_numero": 0.00010001880353506458, "conta_pagamento_confirmacao": 1.0001880353506457e-06, "plano_troca": 1.0001880353506457e-06, "negociacao_divida": 1.0001880353506457e-06, "sem_correspondencia": 1.0001880353506457e-06}, "confidence": 0.9975, "input_tokens": 288, "latency_ms": 21.337549999998373} +{"id": "g0050-negociacao_religacao-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_pontos": 0.006098780243951209, "negociacao_divida": 0.0024995000999800034, "seguranca_perda_roubo": 0.010797840431913616, "plano_nova_linha": 0.5245950809838031, "suporte_sem_sinal": 0.015896820635872822, "conta_segunda_via": 0.0024995000999800034, "roaming_duvida": 0.0025994801039792037, "atendimento_humano": 0.39832033593281335, "conta_contestacao": 0.0025994801039792037, "conta_pagamento_confirmacao": 0.0025994801039792037, "fidelidade_resgate": 0.022395520895820833, "sem_correspondencia": 0.009098180363927214}, "confidence": 0.5756, "input_tokens": 287, "latency_ms": 21.299781999999823} +{"id": "g0050-negociacao_religacao-informal_abreviado-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_pacote": 0.01590318063612723, "negociacao_divida": 0.01590318063612723, "plano_troca": 0.017003400680136033, "conta_vencimento": 0.016403280656131232, "negociacao_religacao": 0.015403080616123228, "bonus_nao_recebido": 0.016403280656131232, "internet_problema_conexao": 0.47279455891178246, "internet_consumo": 0.02110422084416884, "conta_pagamento_confirmacao": 0.01130226045209042, "internet_pacote_adicional": 0.015403080616123228, "recarga_nao_creditada": 0.015403080616123228, "suporte_sem_sinal": 0.015403080616123228, "reclamacao_atendimento": 0.01590318063612723, "recarga_saldo": 0.016403280656131232, "plano_nova_linha": 0.28905781156231247, "sem_correspondencia": 0.030206041208241656}, "confidence": 0.3949, "input_tokens": 293, "latency_ms": 22.064260000007607} +{"id": "g0051-negociacao_religacao-erros_digitacao-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"roaming_pacote": 0.004200000000000001, "suporte_sem_sinal": 0.0004000000000000001, "conta_contestacao": 0.00030000000000000003, "plano_troca": 0.00020000000000000004, "negociacao_religacao": 0.004600000000000001, "conta_pagamento_confirmacao": 0.9842000000000001, "negociacao_divida": 0.00010000000000000002, "plano_nova_linha": 0.004700000000000001, "portabilidade": 0.0005000000000000001, "atendimento_humano": 0.00020000000000000004, "marketplace_compra": 0.00030000000000000003, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9571, "input_tokens": 282, "latency_ms": 21.452405000019326} +{"id": "g0051-negociacao_religacao-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"suporte_sem_sinal": 0.011396581025692293, "troca_numero": 0.6648005598320504, "negociacao_divida": 0.0031990402879136263, "conta_pagamento_confirmacao": 0.0032990102969109266, "bonus_nao_recebido": 0.003099070278916325, "plano_consulta": 0.003099070278916325, "recarga_saldo": 0.005198440467859642, "roaming_cobranca": 0.16804958512446266, "conta_explicacao": 0.0032990102969109266, "reclamacao_atendimento": 0.09357192842147356, "seguranca_fraude": 0.014995501349595122, "sem_correspondencia": 0.02599220233929821}, "confidence": 0.5494, "input_tokens": 285, "latency_ms": 21.43386299999861} +{"id": "g0051-negociacao_religacao-erros_digitacao-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_vencimento": 0.00039996000399960006, "seguranca_perda_roubo": 0.0034996500349965005, "negociacao_religacao": 0.0025997400259974, "cancelamento_linha": 0.9744025597440257, "negociacao_divida": 0.0004999500049995, "parceiros_ofertas": 0.00039996000399960006, "plano_consulta": 0.0007999200079992001, "conta_pagamento_confirmacao": 0.0092990700929907, "suporte_sem_sinal": 0.0036996300369963007, "conta_contestacao": 0.0011998800119988001, "vas_contratacao": 0.0007999200079992001, "sem_correspondencia": 0.0023997600239976003}, "confidence": 0.9324, "input_tokens": 281, "latency_ms": 21.556616999987455} +{"id": "g0051-negociacao_religacao-erros_digitacao-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_pagamento_confirmacao": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "plano_troca": 9.99985000224997e-07, "negociacao_divida": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "cadastro_atualizacao": 9.99985000224997e-07, "internet_pacote_adicional": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "cancelamento_linha": 0.9999850002249969, "recarga_saldo": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 296, "latency_ms": 20.99243099999626} +{"id": "g0051-negociacao_religacao-erros_digitacao-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.26612661266126614, "bonus_nao_recebido": 0.08370837083708371, "suporte_sem_sinal": 0.09790979097909792, "conta_pagamento_confirmacao": 0.08120812081208122, "plano_troca": 0.08370837083708371, "portabilidade": 0.08910891089108912, "negociacao_religacao": 0.18011801180118014, "sem_correspondencia": 0.11811181118111812}, "confidence": 0.05, "input_tokens": 240, "latency_ms": 20.224791999993386} +{"id": "g0051-negociacao_religacao-erros_digitacao-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0071992800719928, "fidelidade_pontos": 0.0641935806419358, "suporte_chip_esim": 0.0073992600739926015, "reclamacao_atendimento": 0.0071992800719928, "marketplace_pedido": 0.0081991800819918, "suporte_sem_sinal": 0.007899210078992101, "parceiros_ofertas": 0.0073992600739926015, "conta_pagamento_confirmacao": 0.6098390160983902, "conta_debito_automatico_digital": 0.010798920107989201, "seguranca_perda_roubo": 0.1827817218278172, "cadastro_atualizacao": 0.0071992800719928, "portabilidade": 0.031296870312968704, "conta_vencimento": 0.0086991300869913, "plano_consulta": 0.0071992800719928, "negociacao_divida": 0.0071992800719928, "sem_correspondencia": 0.0254974502549745}, "confidence": 0.492, "input_tokens": 296, "latency_ms": 20.761103000012326} +{"id": "g0051-negociacao_religacao-erros_digitacao-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.32880000000000004, "conta_pagamento_confirmacao": 0.006500000000000001, "negociacao_divida": 0.006500000000000001, "parceiros_ofertas": 0.006700000000000001, "atendimento_humano": 0.32760000000000006, "roaming_duvida": 0.015900000000000004, "suporte_sem_sinal": 0.30060000000000003, "sem_correspondencia": 0.007400000000000001}, "confidence": 0.3778, "input_tokens": 223, "latency_ms": 21.267835000003288} +{"id": "g0051-negociacao_religacao-erros_digitacao-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_pagamento_confirmacao": 0.014001400140014001, "negociacao_religacao": 0.0588058805880588, "atendimento_humano": 0.14561456145614562, "conta_vencimento": 0.013101310131013101, "recarga_realizar": 0.023002300230023, "plano_troca": 0.014001400140014001, "negociacao_divida": 0.013101310131013101, "fidelidade_pontos": 0.013501350135013501, "suporte_sem_sinal": 0.08690869086908691, "suporte_configuracao": 0.08430843084308431, "plano_nova_linha": 0.49254925492549256, "sem_correspondencia": 0.0411041104110411}, "confidence": 0.3053, "input_tokens": 284, "latency_ms": 21.326160999990407} +{"id": "g0051-negociacao_religacao-erros_digitacao-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"suporte_configuracao": 0.0030003000300030005, "roaming_cobranca": 0.7523752375237523, "negociacao_religacao": 0.0033003300330033004, "plano_consulta": 0.0031003100310031, "recarga_realizar": 0.006000600060006001, "internet_problema_conexao": 0.058205820582058206, "seguranca_perda_roubo": 0.1277127712771277, "conta_pagamento_confirmacao": 0.0048004800480048, "negociacao_divida": 0.0030003000300030005, "suporte_sem_sinal": 0.005100510051005101, "portabilidade": 0.0249024902490249, "sem_correspondencia": 0.008500850085008501}, "confidence": 0.6257, "input_tokens": 290, "latency_ms": 21.2626420000106} +{"id": "g0051-negociacao_religacao-erros_digitacao-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_divida": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "atendimento_humano": 9.999850002249973e-07, "cancelamento_linha": 0.9999850002249974, "reclamacao_atendimento": 9.999850002249973e-07, "conta_vencimento": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "suporte_sem_sinal": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "parceiros_ofertas": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 21.33315200001107} +{"id": "g0051-negociacao_religacao-erros_digitacao-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.12560000000000002, "plano_consulta": 0.12560000000000002, "seguranca_perda_roubo": 0.12180000000000002, "recarga_saldo": 0.12960000000000002, "conta_pagamento_confirmacao": 0.06320000000000002, "negociacao_religacao": 0.18280000000000002, "suporte_sem_sinal": 0.12960000000000002, "sem_correspondencia": 0.12180000000000002}, "confidence": 0.0147, "input_tokens": 233, "latency_ms": 20.6284319999952} +{"id": "g0051-negociacao_religacao-erros_digitacao-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.008898220355928814, "suporte_sem_sinal": 0.061687662467506496, "troca_numero": 0.16646670665866828, "reclamacao_atendimento": 0.02269546090781844, "conta_segunda_via": 0.010097980403919215, "conta_pagamento_confirmacao": 0.015396920615876825, "plano_nova_linha": 0.3510297940411918, "beneficios_consulta": 0.008398320335932814, "negociacao_divida": 0.011097780443911218, "plano_troca": 0.008398320335932814, "conta_vencimento": 0.008598280343931213, "sem_correspondencia": 0.3272345530893821}, "confidence": 0.351, "input_tokens": 277, "latency_ms": 21.06492999999432} +{"id": "g0053-negociacao_religacao-emocional-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.09739026097390259, "negociacao_religacao": 0.2335766423357664, "internet_pacote_adicional": 0.09739026097390259, "suporte_sem_sinal": 0.09439056094390559, "conta_pagamento_confirmacao": 0.09439056094390559, "negociacao_divida": 0.10048995100489949, "fidelidade_resgate": 0.10048995100489949, "sem_correspondencia": 0.18188181181881807}, "confidence": 0.0331, "input_tokens": 271, "latency_ms": 20.830641000003425} +{"id": "g0053-negociacao_religacao-emocional-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 145, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.19070000000000004, "conta_pagamento_confirmacao": 0.0013000000000000002, "suporte_sem_sinal": 0.8028000000000001, "sem_correspondencia": 0.005200000000000001}, "confidence": 0.6189, "input_tokens": 166, "latency_ms": 20.941470999986223} +{"id": "g0053-negociacao_religacao-emocional-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9995859643929375, "fidelidade_resgate": 1.0000860073966356e-06, "conta_pagamento_confirmacao": 1.0000860073966356e-06, "conta_debito_automatico_digital": 1.0000860073966356e-06, "plano_troca": 1.0000860073966356e-06, "internet_consumo": 0.0004000344029586543, "marketplace_pedido": 1.0000860073966356e-06, "conta_contestacao": 1.0000860073966356e-06, "conta_segunda_via": 1.0000860073966356e-06, "negociacao_religacao": 1.0000860073966356e-06, "negociacao_divida": 1.0000860073966356e-06, "suporte_sem_sinal": 1.0000860073966356e-06, "troca_numero": 1.0000860073966356e-06, "beneficios_consulta": 1.0000860073966356e-06, "recarga_saldo": 1.0000860073966356e-06, "sem_correspondencia": 1.0000860073966356e-06}, "confidence": 0.9982, "input_tokens": 308, "latency_ms": 21.9770520000111} +{"id": "g0053-negociacao_religacao-emocional-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9169083091690832, "recarga_nao_creditada": 0.0007999200079992001, "negociacao_divida": 0.0007999200079992001, "atendimento_humano": 0.013398660133986603, "suporte_configuracao": 0.0008999100089991, "roaming_cobranca": 0.001999800019998, "conta_pagamento_confirmacao": 0.0008999100089991, "negociacao_religacao": 0.027697230276972302, "suporte_sem_sinal": 0.0008999100089991, "vas_contratacao": 0.0059994000599940004, "internet_problema_conexao": 0.0287971202879712, "sem_correspondencia": 0.0008999100089991}, "confidence": 0.8318, "input_tokens": 302, "latency_ms": 21.95612399998481} +{"id": "g0053-negociacao_religacao-emocional-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_divida": 0.008999100089991, "conta_segunda_via": 0.009599040095990401, "plano_nova_linha": 0.10768923107689232, "seguranca_perda_roubo": 0.032296770322967704, "conta_pagamento_confirmacao": 0.0092990700929907, "desconto_retencao": 0.009899010098990102, "suporte_sem_sinal": 0.39856014398560147, "negociacao_religacao": 0.3043695630436956, "reclamacao_atendimento": 0.013098690130986902, "marketplace_compra": 0.0092990700929907, "roaming_pacote": 0.008999100089991, "sem_correspondencia": 0.08789121087891212}, "confidence": 0.3515, "input_tokens": 302, "latency_ms": 21.5174960000013} +{"id": "g0053-negociacao_religacao-emocional-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"plano_troca": 0.0015001500150015003, "conta_debito_automatico_digital": 0.0014001400140014, "negociacao_religacao": 0.0018001800180018, "troca_numero": 0.8967896789678969, "conta_pagamento_confirmacao": 0.0015001500150015003, "suporte_sem_sinal": 0.09050905090509051, "negociacao_divida": 0.004300430043004301, "sem_correspondencia": 0.0022002200220022005}, "confidence": 0.8112, "input_tokens": 246, "latency_ms": 21.492606000009573} +{"id": "g0053-negociacao_religacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.6514, "internet_pacote_adicional": 0.1459, "negociacao_divida": 0.0124, "marketplace_compra": 0.0127, "conta_debito_automatico_digital": 0.0127, "vas_consulta": 0.0381, "conta_pagamento_confirmacao": 0.0132, "sem_correspondencia": 0.1136}, "confidence": 0.445, "input_tokens": 243, "latency_ms": 21.333924999993314} +{"id": "g0053-negociacao_religacao-emocional-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_sem_sinal": 0.005399460053994602, "negociacao_divida": 0.005399460053994602, "conta_debito_automatico_digital": 0.2213778622137787, "vas_cancelamento": 0.6871312868713131, "conta_pagamento_confirmacao": 0.005399460053994602, "plano_consulta": 0.005399460053994602, "negociacao_religacao": 0.015498450154984505, "reclamacao_atendimento": 0.03189681031896811, "fidelidade_resgate": 0.0054994500549945015, "recarga_nao_creditada": 0.005399460053994602, "vas_consulta": 0.0054994500549945015, "sem_correspondencia": 0.006099390060993902}, "confidence": 0.5995, "input_tokens": 304, "latency_ms": 21.1054009999998} +{"id": "g0053-negociacao_religacao-emocional-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.3547354735473548, "conta_contestacao": 0.00030003000300030005, "vas_contratacao": 0.03650365036503651, "marketplace_compra": 0.005000500050005001, "suporte_sem_sinal": 0.0006000600060006001, "bonus_nao_recebido": 0.0004000400040004001, "recarga_realizar": 0.00030003000300030005, "negociacao_religacao": 0.004000400040004001, "conta_segunda_via": 0.0004000400040004001, "negociacao_divida": 0.0007000700070007002, "suporte_chip_esim": 0.0004000400040004001, "conta_pagamento_confirmacao": 0.00030003000300030005, "parceiros_ofertas": 0.0004000400040004001, "cancelamento_linha": 0.5941594159415942, "marketplace_pedido": 0.0004000400040004001, "sem_correspondencia": 0.0014001400140014003}, "confidence": 0.6794, "input_tokens": 304, "latency_ms": 21.16556400000036} +{"id": "g0053-negociacao_religacao-emocional-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.11348865113488654, "negociacao_divida": 0.8789121087891213, "suporte_sem_sinal": 0.00039996000399960017, "fidelidade_pontos": 0.00039996000399960017, "desconto_retencao": 0.005199480051994801, "conta_pagamento_confirmacao": 0.00039996000399960017, "cadastro_atualizacao": 0.00039996000399960017, "sem_correspondencia": 0.0007999200079992003}, "confidence": 0.805, "input_tokens": 241, "latency_ms": 20.88298399999644} +{"id": "g0053-negociacao_religacao-emocional-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 127, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_debito_automatico_digital": 0.0005000500050005, "conta_contestacao": 0.0006000600060005999, "suporte_chip_esim": 0.0039003900390038996, "negociacao_religacao": 0.0005000500050005, "reclamacao_atendimento": 0.0006000600060005999, "fidelidade_pontos": 0.011201120112011199, "troca_numero": 0.001000100010001, "suporte_sem_sinal": 0.0007000700070006999, "parceiros_ofertas": 0.0005000500050005, "conta_pagamento_confirmacao": 0.0006000600060005999, "negociacao_divida": 0.0005000500050005, "vas_contratacao": 0.0005000500050005, "portabilidade": 0.0006000600060005999, "seguranca_fraude": 0.19361936193619358, "internet_problema_conexao": 0.784078407840784, "sem_correspondencia": 0.0006000600060005999}, "confidence": 0.7711, "input_tokens": 304, "latency_ms": 20.98400599999195} +{"id": "g0053-negociacao_religacao-emocional-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_consulta": 0.00030003000300030005, "recarga_nao_creditada": 0.00010001000100010003, "negociacao_divida": 0.0034003400340034003, "conta_pagamento_confirmacao": 0.00010001000100010003, "suporte_sem_sinal": 0.00010001000100010003, "cancelamento_linha": 0.9831983198319832, "negociacao_religacao": 0.012501250125012504, "sem_correspondencia": 0.00030003000300030005}, "confidence": 0.9524, "input_tokens": 238, "latency_ms": 20.709963000001608} +{"id": "g0058-recarga_realizar-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.0224, "bonus_nao_recebido": 0.1591, "recarga_saldo": 0.0852, "suporte_configuracao": 0.0283, "conta_pagamento_confirmacao": 0.0047, "recarga_nao_creditada": 0.0839, "roaming_pacote": 0.0064, "sem_correspondencia": 0.61}, "confidence": 0.3964, "input_tokens": 225, "latency_ms": 21.329702000002726} +{"id": "g0058-recarga_realizar-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_vencimento": 1.0000910082817534e-06, "reclamacao_atendimento": 1.0000910082817534e-06, "parceiros_ofertas": 1.0000910082817534e-06, "recarga_nao_creditada": 0.9757887967805069, "recarga_saldo": 0.02020183836729142, "seguranca_fraude": 1.0000910082817534e-06, "desconto_retencao": 1.0000910082817534e-06, "conta_pagamento_confirmacao": 1.0000910082817534e-06, "internet_pacote_adicional": 0.00010000910082817536, "roaming_pacote": 1.0000910082817534e-06, "atendimento_humano": 1.0000910082817534e-06, "conta_debito_automatico_digital": 0.0013001183107662795, "conta_explicacao": 0.0004000364033127014, "bonus_nao_recebido": 1.0000910082817534e-06, "conta_contestacao": 0.0016001456132508057, "sem_correspondencia": 0.000600054604969052}, "confidence": 0.9526, "input_tokens": 288, "latency_ms": 20.89479599999322} +{"id": "g0058-recarga_realizar-erros_digitacao-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.999000099990002e-05, "recarga_nao_creditada": 0.0007999200079992001, "recarga_realizar": 0.9971002899710029, "sem_correspondencia": 0.001999800019998}, "confidence": 0.9846, "input_tokens": 131, "latency_ms": 20.849193999993076} +{"id": "g0058-recarga_realizar-erros_digitacao-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_troca": 9.999850002249967e-07, "seguranca_fraude": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "vas_contratacao": 9.999850002249967e-07, "suporte_configuracao": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "marketplace_compra": 9.999850002249967e-07, "desconto_retencao": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "conta_segunda_via": 9.999850002249967e-07, "recarga_nao_creditada": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 21.79006000000072} +{"id": "g0058-recarga_realizar-erros_digitacao-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.005600560056005601, "internet_pacote_adicional": 0.0045004500450045015, "recarga_realizar": 0.8279827982798281, "vas_consulta": 0.02840284028402841, "internet_consumo": 0.013401340134013404, "vas_cancelamento": 0.005800580058005801, "recarga_saldo": 0.008500850085008503, "suporte_chip_esim": 0.024702470247024707, "plano_troca": 0.003500350035003501, "recarga_nao_creditada": 0.011501150115011504, "roaming_duvida": 0.013001300130013004, "sem_correspondencia": 0.05310531053105312}, "confidence": 0.6723, "input_tokens": 281, "latency_ms": 21.342192000020077} +{"id": "g0058-recarga_realizar-erros_digitacao-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"plano_consulta": 0.00020006001800540167, "conta_debito_automatico_digital": 0.005701710513153948, "recarga_realizar": 0.5947784335300591, "conta_vencimento": 0.00020006001800540167, "parceiros_ofertas": 0.00020006001800540167, "cadastro_atualizacao": 0.00020006001800540167, "recarga_saldo": 0.24407322196659, "fidelidade_pontos": 0.0015004501350405124, "cancelamento_linha": 0.0008002400720216067, "atendimento_humano": 0.00020006001800540167, "portabilidade": 0.017605281584475347, "seguranca_perda_roubo": 0.0005001500450135042, "plano_nova_linha": 0.00020006001800540167, "internet_problema_conexao": 0.00030009002700810244, "recarga_nao_creditada": 0.026908072421726523, "sem_correspondencia": 0.10663198959687908}, "confidence": 0.5948, "input_tokens": 291, "latency_ms": 21.537158999990424} +{"id": "g0058-recarga_realizar-erros_digitacao-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 9.999970000090002e-07, "recarga_realizar": 0.9999970000090003, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 135, "latency_ms": 20.821105999999645} +{"id": "g0058-recarga_realizar-erros_digitacao-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"seguranca_perda_roubo": 0.0009000864082951962, "plano_consulta": 1.0000960092168847e-06, "plano_troca": 1.0000960092168847e-06, "recarga_nao_creditada": 1.0000960092168847e-06, "reclamacao_atendimento": 0.00010000960092168848, "marketplace_compra": 0.9676928985182577, "recarga_realizar": 0.009800940890325469, "recarga_saldo": 1.0000960092168847e-06, "bonus_nao_recebido": 0.0009000864082951962, "troca_numero": 0.018701795372355744, "internet_consumo": 0.0003000288027650654, "sem_correspondencia": 0.0016001536147470157}, "confidence": 0.9278, "input_tokens": 277, "latency_ms": 21.527227000007088} +{"id": "g0058-recarga_realizar-erros_digitacao-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_divida": 9.999890001209985e-07, "plano_troca": 9.999890001209985e-07, "conta_segunda_via": 9.999890001209985e-05, "conta_explicacao": 9.999890001209985e-07, "internet_problema_conexao": 9.999890001209985e-05, "desconto_retencao": 9.999890001209985e-07, "internet_pacote_adicional": 9.999890001209985e-07, "roaming_pacote": 9.999890001209985e-07, "negociacao_religacao": 9.999890001209985e-07, "recarga_nao_creditada": 0.9773892487182639, "portabilidade": 9.999890001209985e-07, "reclamacao_atendimento": 9.999890001209985e-07, "conta_debito_automatico_digital": 9.999890001209985e-07, "recarga_realizar": 0.022299754702698266, "recarga_saldo": 9.999890001209985e-07, "sem_correspondencia": 9.999890001209985e-05}, "confidence": 0.9603, "input_tokens": 287, "latency_ms": 21.59695899999292} +{"id": "g0058-recarga_realizar-erros_digitacao-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "conta_segunda_via": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "recarga_realizar": 0.9999890001209991, "seguranca_fraude": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "recarga_saldo": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 282, "latency_ms": 21.09022499999469} +{"id": "g0058-recarga_realizar-erros_digitacao-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"reclamacao_atendimento": 0.08459145626291745, "suporte_chip_esim": 0.004799515248959855, "negociacao_religacao": 9.998990101999698e-07, "marketplace_pedido": 0.0009998990101999698, "recarga_realizar": 0.9092081699748327, "recarga_nao_creditada": 0.000199979802039994, "recarga_saldo": 9.9989901019997e-05, "sem_correspondencia": 9.9989901019997e-05}, "confidence": 0.8407, "input_tokens": 229, "latency_ms": 20.78187399999365} +{"id": "g0058-recarga_realizar-erros_digitacao-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_contestacao": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "parceiros_ofertas": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 204, "latency_ms": 20.860248999980513} +{"id": "g0059-recarga_realizar-regionalismo-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.99997000009e-07, "recarga_nao_creditada": 9.99997000009e-07, "recarga_realizar": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9997, "input_tokens": 154, "latency_ms": 20.766279000014265} +{"id": "g0059-recarga_realizar-regionalismo-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"negociacao_divida": 9.998990101999698e-07, "recarga_realizar": 0.9871003028694102, "plano_nova_linha": 9.9989901019997e-05, "recarga_nao_creditada": 0.0023997576244799276, "fidelidade_resgate": 9.9989901019997e-05, "suporte_chip_esim": 0.001099888911219967, "roaming_cobranca": 0.000799919208159976, "conta_debito_automatico_digital": 9.9989901019997e-05, "marketplace_compra": 0.005399454655079837, "recarga_saldo": 0.0012998687132599609, "cadastro_atualizacao": 0.0005999394061199819, "sem_correspondencia": 0.0009998990101999698}, "confidence": 0.9633, "input_tokens": 296, "latency_ms": 20.979724999989458} +{"id": "g0059-recarga_realizar-regionalismo-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"desconto_retencao": 0.09248150369926013, "negociacao_religacao": 0.003299340131973605, "recarga_realizar": 0.03699260147970405, "marketplace_pedido": 0.014497100579884022, "parceiros_ofertas": 0.0050989802039592075, "internet_pacote_adicional": 0.0016996600679864023, "conta_vencimento": 0.0016996600679864023, "recarga_saldo": 0.7305538892221555, "plano_nova_linha": 0.0017996400719856025, "recarga_nao_creditada": 0.08428314337132571, "suporte_chip_esim": 0.012197560487902418, "sem_correspondencia": 0.015396920615876821}, "confidence": 0.5824, "input_tokens": 298, "latency_ms": 21.153833999989047} +{"id": "g0059-recarga_realizar-regionalismo-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "seguranca_perda_roubo": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "negociacao_religacao": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 223, "latency_ms": 20.671571999997695} +{"id": "g0059-recarga_realizar-regionalismo-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.8156368726254751, "fidelidade_pontos": 0.0008998200359928016, "roaming_cobranca": 0.0013997200559888025, "conta_segunda_via": 0.00019996000799840037, "seguranca_perda_roubo": 0.0008998200359928016, "atendimento_humano": 0.001099780043991202, "suporte_chip_esim": 0.0002999400119976005, "negociacao_religacao": 0.0002999400119976005, "troca_numero": 0.00019996000799840037, "recarga_saldo": 0.03239352129574086, "recarga_nao_creditada": 0.02109578084383124, "seguranca_fraude": 0.001199760047990402, "portabilidade": 0.0006998600279944012, "marketplace_compra": 0.00019996000799840037, "recarga_realizar": 0.12317536492701463, "sem_correspondencia": 0.0002999400119976005}, "confidence": 0.7582, "input_tokens": 299, "latency_ms": 21.5756039999917} +{"id": "g0059-recarga_realizar-regionalismo-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "recarga_realizar": 0.9999850002249971, "plano_troca": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 296, "latency_ms": 20.958322000012686} +{"id": "g0059-recarga_realizar-regionalismo-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cadastro_atualizacao": 0.0202, "conta_debito_automatico_digital": 0.1132, "recarga_nao_creditada": 0.0264, "bonus_nao_recebido": 0.1594, "recarga_realizar": 0.0493, "recarga_saldo": 0.0205, "fidelidade_resgate": 0.0248, "beneficios_consulta": 0.0087, "troca_numero": 0.0272, "reclamacao_atendimento": 0.538, "roaming_pacote": 0.0039, "sem_correspondencia": 0.0084}, "confidence": 0.3689, "input_tokens": 281, "latency_ms": 21.517517999996016} +{"id": "g0059-recarga_realizar-regionalismo-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_chip_esim": 9.999930000489998e-07, "fidelidade_pontos": 9.999930000489998e-07, "atendimento_humano": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "vas_consulta": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 232, "latency_ms": 20.19440199998712} +{"id": "g0059-recarga_realizar-regionalismo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 0.005601120224044809, "plano_nova_linha": 0.0022004400880176037, "reclamacao_atendimento": 0.003100620124024805, "internet_problema_conexao": 0.5357071414282856, "suporte_chip_esim": 0.011102220444088817, "recarga_saldo": 0.005701140228045609, "marketplace_compra": 0.022904580916183238, "roaming_duvida": 0.005501100220044008, "recarga_nao_creditada": 0.09871974394878975, "internet_consumo": 0.05891178235647129, "roaming_pacote": 0.01280256051210242, "vas_cancelamento": 0.003200640128025605, "recarga_realizar": 0.016303260652130423, "troca_numero": 0.17253450690138025, "negociacao_religacao": 0.004600920184036807, "sem_correspondencia": 0.04110822164432886}, "confidence": 0.4282, "input_tokens": 295, "latency_ms": 21.51212100000066} +{"id": "g0059-recarga_realizar-regionalismo-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_saldo": 0.0399, "recarga_nao_creditada": 0.501, "recarga_realizar": 0.2072, "sem_correspondencia": 0.2519}, "confidence": 0.1718, "input_tokens": 141, "latency_ms": 20.404248999994934} +{"id": "g0059-recarga_realizar-regionalismo-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "negociacao_divida": 9.99993000049e-07, "reclamacao_atendimento": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 237, "latency_ms": 20.68052900000339} +{"id": "g0059-recarga_realizar-regionalismo-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_nova_linha": 0.0302, "recarga_realizar": 0.6767, "portabilidade": 0.0179, "fidelidade_resgate": 0.0146, "internet_problema_conexao": 0.2451, "recarga_saldo": 0.0052, "recarga_nao_creditada": 0.0067, "sem_correspondencia": 0.0036}, "confidence": 0.553, "input_tokens": 222, "latency_ms": 20.837618999991037} +{"id": "g0060-recarga_realizar-emocional-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0005999940000599995, "conta_explicacao": 9.999900000999991e-07, "internet_consumo": 9.999900000999991e-07, "marketplace_compra": 9.999900000999991e-07, "beneficios_consulta": 9.999900000999991e-07, "seguranca_fraude": 9.999900000999991e-07, "desconto_retencao": 9.999900000999991e-07, "recarga_nao_creditada": 9.999900000999991e-07, "suporte_chip_esim": 9.999900000999991e-07, "recarga_realizar": 0.9993900060999391, "reclamacao_atendimento": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9979, "input_tokens": 293, "latency_ms": 21.19099500001198} +{"id": "g0060-recarga_realizar-emocional-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "reclamacao_atendimento": 9.99989000120999e-07, "internet_consumo": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "parceiros_ofertas": 9.99989000120999e-07, "seguranca_perda_roubo": 9.99989000120999e-07, "recarga_realizar": 0.9999890001209989, "conta_explicacao": 9.99989000120999e-07, "recarga_nao_creditada": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 21.09027499997751} +{"id": "g0060-recarga_realizar-emocional-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_configuracao": 0.0007000000000000001, "recarga_realizar": 0.9093000000000001, "conta_debito_automatico_digital": 0.00020000000000000004, "recarga_nao_creditada": 0.08860000000000001, "negociacao_religacao": 0.00020000000000000004, "recarga_saldo": 0.0004000000000000001, "fidelidade_pontos": 0.00020000000000000004, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.8475, "input_tokens": 250, "latency_ms": 20.475137999994786} +{"id": "g0060-recarga_realizar-emocional-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 1.0000900081007289e-06, "bonus_nao_recebido": 1.0000900081007289e-06, "marketplace_compra": 1.0000900081007289e-06, "suporte_chip_esim": 1.0000900081007289e-06, "recarga_nao_creditada": 0.0007000630056705103, "recarga_saldo": 1.0000900081007289e-06, "fidelidade_resgate": 1.0000900081007289e-06, "internet_consumo": 1.0000900081007289e-06, "recarga_realizar": 0.9992899360942484, "conta_debito_automatico_digital": 1.0000900081007289e-06, "vas_contratacao": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9974, "input_tokens": 294, "latency_ms": 21.202458000004754} +{"id": "g0060-recarga_realizar-emocional-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"roaming_duvida": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "plano_nova_linha": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 20.74763999999618} +{"id": "g0060-recarga_realizar-emocional-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"parceiros_ofertas": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "marketplace_pedido": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 20.82922299999268} +{"id": "g0060-recarga_realizar-emocional-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 9.999900000999991e-07, "vas_consulta": 9.999900000999991e-07, "suporte_configuracao": 9.999900000999991e-07, "recarga_nao_creditada": 9.999900000999991e-07, "roaming_pacote": 9.999900000999991e-07, "recarga_realizar": 0.9990900090999092, "suporte_chip_esim": 9.999900000999991e-07, "negociacao_religacao": 9.999900000999991e-07, "conta_debito_automatico_digital": 9.999900000999991e-07, "recarga_saldo": 0.0008999910000899992, "marketplace_pedido": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9971, "input_tokens": 291, "latency_ms": 21.46862299997565} +{"id": "g0060-recarga_realizar-emocional-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.9998980002039998, "recarga_saldo": 9.999980000040002e-05, "recarga_nao_creditada": 9.99998000004e-07, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9992, "input_tokens": 136, "latency_ms": 19.798642000012023} +{"id": "g0060-recarga_realizar-emocional-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.8899110088991101, "cancelamento_linha": 9.999000099990002e-05, "plano_consulta": 9.999000099990002e-05, "roaming_cobranca": 0.0027997200279972004, "recarga_saldo": 0.1045895410458954, "vas_contratacao": 0.0006999300069993001, "reclamacao_atendimento": 9.999000099990002e-05, "sem_correspondencia": 0.0016998300169983002}, "confidence": 0.82, "input_tokens": 220, "latency_ms": 20.847364000019297} +{"id": "g0060-recarga_realizar-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_problema_conexao": 0.011498850114988501, "vas_consulta": 9.999000099990002e-05, "conta_explicacao": 9.999000099990002e-05, "recarga_nao_creditada": 0.20127987201279873, "seguranca_perda_roubo": 0.00029997000299970003, "cadastro_atualizacao": 0.00019998000199980003, "negociacao_religacao": 9.999000099990002e-05, "cancelamento_linha": 9.999000099990002e-05, "negociacao_divida": 9.999000099990002e-05, "recarga_saldo": 0.7835216478352165, "roaming_duvida": 9.999000099990002e-05, "internet_consumo": 0.0006999300069993001, "marketplace_compra": 0.00039996000399960006, "portabilidade": 0.0008999100089991, "atendimento_humano": 9.999000099990002e-05, "sem_correspondencia": 0.0004999500049995}, "confidence": 0.7861, "input_tokens": 298, "latency_ms": 21.455814999995937} +{"id": "g0060-recarga_realizar-emocional-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.999970000090002e-07, "recarga_realizar": 0.9999970000090003, "recarga_nao_creditada": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9998, "input_tokens": 138, "latency_ms": 20.34955700000296} +{"id": "g0060-recarga_realizar-emocional-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.00019999880000720003, "conta_segunda_via": 9.99994000036e-07, "beneficios_consulta": 9.99994000036e-07, "roaming_duvida": 9.99994000036e-07, "recarga_realizar": 0.9997940012359928, "reclamacao_atendimento": 9.99994000036e-07, "recarga_nao_creditada": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.999, "input_tokens": 229, "latency_ms": 20.656230000014375} +{"id": "g0063-recarga_saldo-curto_neutro-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.003200320032003201, "internet_consumo": 0.024402440244024406, "suporte_chip_esim": 0.0011001100110011003, "internet_pacote_adicional": 0.0010001000100010003, "recarga_saldo": 0.5961596159615962, "recarga_nao_creditada": 0.3673367336733674, "fidelidade_pontos": 0.0010001000100010003, "sem_correspondencia": 0.005800580058005801}, "confidence": 0.5976, "input_tokens": 220, "latency_ms": 21.160036999987142} +{"id": "g0063-recarga_saldo-curto_neutro-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"internet_consumo": 0.0011000000000000003, "internet_problema_conexao": 0.00010000000000000002, "conta_pagamento_confirmacao": 0.9957000000000001, "roaming_pacote": 0.00010000000000000002, "recarga_realizar": 0.00030000000000000003, "bonus_nao_recebido": 0.0004000000000000001, "recarga_nao_creditada": 0.0020000000000000005, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9836, "input_tokens": 216, "latency_ms": 20.438272999996343} +{"id": "g0063-recarga_saldo-curto_neutro-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0164, "internet_consumo": 0.1155, "recarga_realizar": 0.0113, "sem_correspondencia": 0.8568}, "confidence": 0.6393, "input_tokens": 129, "latency_ms": 21.033593999987943} +{"id": "g0063-recarga_saldo-curto_neutro-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9632036796320369, "roaming_pacote": 9.999000099990002e-05, "suporte_sem_sinal": 0.00019998000199980003, "recarga_nao_creditada": 0.022297770222977704, "recarga_realizar": 0.0007999200079992001, "beneficios_consulta": 0.00029997000299970003, "internet_consumo": 0.011398860113988602, "sem_correspondencia": 0.0016998300169983002}, "confidence": 0.907, "input_tokens": 203, "latency_ms": 20.909181000007493} +{"id": "g0063-recarga_saldo-curto_neutro-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"plano_nova_linha": 0.0009998980104029389, "seguranca_fraude": 9.998980104029389e-05, "recarga_saldo": 0.933604772313224, "roaming_duvida": 9.998980104029389e-05, "internet_consumo": 9.998980104029388e-07, "vas_consulta": 0.000899908209362645, "recarga_nao_creditada": 0.0012998674135238203, "recarga_realizar": 0.00019997960208058778, "fidelidade_resgate": 9.998980104029389e-05, "seguranca_perda_roubo": 9.998980104029389e-05, "fidelidade_pontos": 9.998980104029388e-07, "sem_correspondencia": 0.06259361545122398}, "confidence": 0.8935, "input_tokens": 279, "latency_ms": 21.206287999973483} +{"id": "g0063-recarga_saldo-curto_neutro-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_contestacao": 9.99990000099999e-07, "roaming_pacote": 9.99990000099999e-07, "recarga_realizar": 9.99990000099999e-07, "internet_consumo": 9.99990000099999e-07, "desconto_retencao": 9.99990000099999e-07, "roaming_duvida": 9.99990000099999e-07, "marketplace_compra": 9.99990000099999e-07, "recarga_saldo": 0.9998900010999889, "cancelamento_linha": 9.99990000099999e-07, "plano_nova_linha": 9.99990000099999e-07, "recarga_nao_creditada": 9.99990000099999e-05, "sem_correspondencia": 9.99990000099999e-07}, "confidence": 0.9994, "input_tokens": 283, "latency_ms": 21.266905999993924} +{"id": "g0063-recarga_saldo-curto_neutro-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0046, "internet_consumo": 0.0045, "recarga_saldo": 0.9696, "sem_correspondencia": 0.0213}, "confidence": 0.8839, "input_tokens": 134, "latency_ms": 20.840995000014573} +{"id": "g0063-recarga_saldo-curto_neutro-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"atendimento_humano": 0.013698630136986302, "recarga_saldo": 0.013698630136986302, "seguranca_fraude": 0.19738026197380262, "recarga_realizar": 0.006799320067993201, "internet_consumo": 0.012498750124987502, "suporte_chip_esim": 0.0028997100289971, "recarga_nao_creditada": 0.7363263673632637, "sem_correspondencia": 0.016698330166983303}, "confidence": 0.5975, "input_tokens": 219, "latency_ms": 22.26916800000822} +{"id": "g0063-recarga_saldo-curto_neutro-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 9.999000099990002e-05, "internet_consumo": 9.999000099990002e-05, "recarga_saldo": 0.9993000699930007, "sem_correspondencia": 0.0004999500049995}, "confidence": 0.9958, "input_tokens": 128, "latency_ms": 20.553113000005396} +{"id": "g0063-recarga_saldo-curto_neutro-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.00019994001799460167, "recarga_nao_creditada": 0.28371488553433977, "cancelamento_linha": 0.0004998500449865041, "negociacao_religacao": 0.00019994001799460167, "recarga_saldo": 0.659602119364191, "internet_pacote_adicional": 0.0016994901529541141, "troca_numero": 0.00019994001799460167, "seguranca_perda_roubo": 0.0002999100269919025, "conta_debito_automatico_digital": 0.00839748075577327, "conta_contestacao": 0.005598320503848847, "roaming_duvida": 0.028091572528241536, "conta_explicacao": 0.0013995801259622117, "internet_consumo": 0.005398380485854245, "marketplace_compra": 0.0002999100269919025, "recarga_realizar": 0.0013995801259622117, "sem_correspondencia": 0.0029991002699190253}, "confidence": 0.6794, "input_tokens": 281, "latency_ms": 21.355659999983345} +{"id": "g0063-recarga_saldo-curto_neutro-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"recarga_saldo": 0.0010002000400080018, "suporte_sem_sinal": 0.00020004000800160037, "recarga_realizar": 0.00020004000800160037, "conta_pagamento_confirmacao": 0.9731946389277857, "portabilidade": 0.008001600320064015, "parceiros_ofertas": 0.00020004000800160037, "internet_consumo": 0.0010002000400080018, "recarga_nao_creditada": 0.012202440488097623, "beneficios_consulta": 0.00040008001600320075, "suporte_configuracao": 0.00030006001200240054, "reclamacao_atendimento": 0.00020004000800160037, "sem_correspondencia": 0.0031006201240248053}, "confidence": 0.9339, "input_tokens": 278, "latency_ms": 21.404652999990503} +{"id": "g0063-recarga_saldo-curto_neutro-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_divida": 0.00039996000399960006, "conta_segunda_via": 0.00039996000399960006, "plano_troca": 0.00039996000399960006, "conta_contestacao": 0.0036996300369963007, "plano_consulta": 0.0005999400059994001, "internet_consumo": 0.0021997800219978004, "recarga_realizar": 0.0004999500049995, "plano_nova_linha": 0.0005999400059994001, "roaming_pacote": 0.00039996000399960006, "recarga_saldo": 0.9887011298870113, "recarga_nao_creditada": 0.0008999100089991, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.966, "input_tokens": 281, "latency_ms": 21.13408799999661} +{"id": "g0064-recarga_saldo-informal_abreviado-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9554955495549555, "recarga_realizar": 0.00010001000100010001, "internet_consumo": 0.00010001000100010001, "sem_correspondencia": 0.0443044304430443}, "confidence": 0.8675, "input_tokens": 128, "latency_ms": 19.924094999993258} +{"id": "g0064-recarga_saldo-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9143000000000001, "fidelidade_resgate": 0.0029000000000000002, "plano_nova_linha": 0.0011000000000000003, "recarga_realizar": 0.029700000000000004, "internet_consumo": 0.0015000000000000002, "cadastro_atualizacao": 0.0017000000000000001, "troca_numero": 0.00030000000000000003, "sem_correspondencia": 0.04850000000000001}, "confidence": 0.817, "input_tokens": 209, "latency_ms": 20.9088999999949} +{"id": "g0064-recarga_saldo-informal_abreviado-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.020304060812162433, "marketplace_compra": 0.003000600120024005, "seguranca_perda_roubo": 0.20824164832966593, "atendimento_humano": 0.0003000600120024005, "beneficios_consulta": 0.0004000800160032007, "cadastro_atualizacao": 0.0004000800160032007, "desconto_retencao": 0.001200240048009602, "roaming_pacote": 0.0003000600120024005, "recarga_saldo": 0.0033006601320264054, "vas_contratacao": 0.6723344668933787, "recarga_realizar": 0.001200240048009602, "conta_explicacao": 0.0031006201240248053, "internet_consumo": 0.0017003400680136028, "recarga_nao_creditada": 0.01150230046009202, "suporte_chip_esim": 0.0018003600720144029, "sem_correspondencia": 0.07091418283656732}, "confidence": 0.6334, "input_tokens": 293, "latency_ms": 21.484182999984114} +{"id": "g0064-recarga_saldo-informal_abreviado-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 25, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"reclamacao_atendimento": 1.0001950380324163e-06, "roaming_cobranca": 1.0001950380324163e-06, "recarga_saldo": 0.9980946284525483, "internet_consumo": 0.00010001950380324164, "fidelidade_resgate": 1.0001950380324163e-06, "conta_pagamento_confirmacao": 0.0004000780152129666, "plano_troca": 1.0001950380324163e-06, "troca_numero": 1.0001950380324163e-06, "marketplace_compra": 0.00010001950380324164, "recarga_realizar": 0.00010001950380324164, "recarga_nao_creditada": 0.00010001950380324164, "sem_correspondencia": 0.0011002145418356581}, "confidence": 0.9927, "input_tokens": 274, "latency_ms": 21.561308000002555} +{"id": "g0064-recarga_saldo-informal_abreviado-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9993899450950583, "internet_consumo": 0.0001000090008100729, "recarga_nao_creditada": 0.0002000180016201458, "internet_pacote_adicional": 1.0000900081007289e-06, "conta_explicacao": 1.0000900081007289e-06, "negociacao_religacao": 1.0000900081007289e-06, "conta_vencimento": 1.0000900081007289e-06, "conta_segunda_via": 1.0000900081007289e-06, "desconto_retencao": 1.0000900081007289e-06, "plano_consulta": 1.0000900081007289e-06, "vas_consulta": 0.0001000090008100729, "suporte_configuracao": 1.0000900081007289e-06, "suporte_chip_esim": 1.0000900081007289e-06, "marketplace_pedido": 1.0000900081007289e-06, "recarga_realizar": 0.0001000090008100729, "sem_correspondencia": 0.0001000090008100729}, "confidence": 0.9972, "input_tokens": 290, "latency_ms": 22.995800000018107} +{"id": "g0064-recarga_saldo-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.062006200620062006, "internet_consumo": 0.022102210221022104, "recarga_nao_creditada": 0.2491249124912491, "sem_correspondencia": 0.6667666766676668}, "confidence": 0.3701, "input_tokens": 129, "latency_ms": 21.190940999986196} +{"id": "g0064-recarga_saldo-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_vencimento": 0.0002, "conta_segunda_via": 0.0001, "conta_debito_automatico_digital": 0.0005, "recarga_realizar": 0.0006, "cancelamento_linha": 0.0011, "vas_consulta": 0.0033, "internet_pacote_adicional": 0.0001, "bonus_nao_recebido": 0.2691, "internet_consumo": 0.0004, "plano_consulta": 0.0006, "recarga_nao_creditada": 0.7203, "sem_correspondencia": 0.0037}, "confidence": 0.7359, "input_tokens": 271, "latency_ms": 21.53680099999633} +{"id": "g0064-recarga_saldo-informal_abreviado-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.023095380923815235, "recarga_nao_creditada": 0.00019996000799840034, "recarga_realizar": 9.998000399920017e-05, "cadastro_atualizacao": 0.00629874025194961, "conta_contestacao": 0.0013997200559888023, "negociacao_religacao": 0.004099180163967207, "conta_vencimento": 9.998000399920017e-05, "atendimento_humano": 0.00029994001199760045, "recarga_saldo": 0.8884223155368925, "portabilidade": 0.00569886022795441, "vas_contratacao": 9.998000399920017e-05, "internet_consumo": 0.00029994001199760045, "plano_nova_linha": 9.998000399920017e-05, "parceiros_ofertas": 9.998000399920017e-05, "roaming_pacote": 9.998000399920017e-05, "sem_correspondencia": 0.0695860827834433}, "confidence": 0.8264, "input_tokens": 291, "latency_ms": 21.99328599999717} +{"id": "g0064-recarga_saldo-informal_abreviado-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0005000000000000001, "recarga_saldo": 0.9739000000000001, "internet_consumo": 0.0005000000000000001, "sem_correspondencia": 0.025100000000000004}, "confidence": 0.9089, "input_tokens": 132, "latency_ms": 21.268937999991522} +{"id": "g0064-recarga_saldo-informal_abreviado-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0034003400340034003, "recarga_saldo": 0.37963796379637965, "recarga_realizar": 0.0034003400340034003, "sem_correspondencia": 0.6135613561356136}, "confidence": 0.4904, "input_tokens": 129, "latency_ms": 20.80741700001454} +{"id": "g0064-recarga_saldo-informal_abreviado-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0010998900109989004, "recarga_saldo": 0.9286071392860715, "roaming_cobranca": 0.0012998700129987003, "suporte_chip_esim": 0.0013998600139986004, "recarga_nao_creditada": 0.008399160083991603, "parceiros_ofertas": 0.0013998600139986004, "internet_consumo": 0.012098790120987904, "sem_correspondencia": 0.04569543045695431}, "confidence": 0.8377, "input_tokens": 211, "latency_ms": 21.010498999999072} +{"id": "g0064-recarga_saldo-informal_abreviado-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_explicacao": 0.0004000764145951877, "beneficios_consulta": 1.0001910364879692e-06, "roaming_pacote": 1.0001910364879692e-06, "marketplace_pedido": 1.0001910364879692e-06, "recarga_saldo": 0.2722520001320252, "recarga_nao_creditada": 0.7172369922655226, "plano_nova_linha": 1.0001910364879692e-06, "internet_consumo": 0.0004000764145951877, "portabilidade": 0.00010001910364879692, "fidelidade_pontos": 0.009201757535689315, "roaming_cobranca": 1.0001910364879692e-06, "recarga_realizar": 1.0001910364879692e-06, "marketplace_compra": 1.0001910364879692e-06, "negociacao_divida": 1.0001910364879692e-06, "atendimento_humano": 1.0001910364879692e-06, "sem_correspondencia": 0.0004000764145951877}, "confidence": 0.7661, "input_tokens": 291, "latency_ms": 22.542431999994506} +{"id": "g0069-recarga_saldo-indireto_multiplo-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 184, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.0001000192036871079, "seguranca_perda_roubo": 1.000192036871079e-06, "internet_consumo": 0.9977915759825885, "conta_pagamento_confirmacao": 1.000192036871079e-06, "vas_contratacao": 1.000192036871079e-06, "cancelamento_linha": 0.00030005761106132367, "recarga_nao_creditada": 0.0006001152221226473, "conta_segunda_via": 1.000192036871079e-06, "recarga_realizar": 1.000192036871079e-06, "conta_debito_automatico_digital": 1.000192036871079e-06, "suporte_sem_sinal": 0.00030005761106132367, "roaming_pacote": 1.000192036871079e-06, "vas_consulta": 0.0006001152221226473, "reclamacao_atendimento": 1.000192036871079e-06, "recarga_saldo": 0.0002000384073742158, "sem_correspondencia": 0.0001000192036871079}, "confidence": 0.9922, "input_tokens": 318, "latency_ms": 22.333833999994113} +{"id": "g0069-recarga_saldo-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 96, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.9742821907696735, "recarga_nao_creditada": 0.015702936449115978, "marketplace_pedido": 1.00018703497554e-06, "conta_pagamento_confirmacao": 1.00018703497554e-06, "vas_cancelamento": 1.00018703497554e-06, "desconto_retencao": 1.00018703497554e-06, "plano_troca": 1.00018703497554e-06, "cadastro_atualizacao": 1.00018703497554e-06, "bonus_nao_recebido": 1.00018703497554e-06, "marketplace_compra": 1.00018703497554e-06, "recarga_saldo": 0.010001870349755401, "conta_vencimento": 1.00018703497554e-06, "roaming_duvida": 1.00018703497554e-06, "conta_segunda_via": 1.00018703497554e-06, "internet_pacote_adicional": 1.00018703497554e-06, "sem_correspondencia": 1.00018703497554e-06}, "confidence": 0.9501, "input_tokens": 297, "latency_ms": 24.366977999989103} +{"id": "g0069-recarga_saldo-indireto_multiplo-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"troca_numero": 1.0000930086498043e-06, "internet_consumo": 0.00010000930086498044, "recarga_nao_creditada": 0.00010000930086498044, "vas_contratacao": 0.9586891580917024, "reclamacao_atendimento": 1.0000930086498043e-06, "cancelamento_linha": 1.0000930086498043e-06, "conta_debito_automatico_digital": 0.00010000930086498044, "recarga_realizar": 1.0000930086498043e-06, "vas_consulta": 0.0008000744069198435, "plano_consulta": 1.0000930086498043e-06, "cadastro_atualizacao": 0.00010000930086498044, "portabilidade": 0.00010000930086498044, "recarga_saldo": 0.03960368314253226, "negociacao_religacao": 1.0000930086498043e-06, "conta_segunda_via": 0.00040003720345992177, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9338, "input_tokens": 301, "latency_ms": 22.423000999992837} +{"id": "g0069-recarga_saldo-indireto_multiplo-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_consumo": 0.0430956904309569, "recarga_realizar": 0.007999200079992, "recarga_saldo": 0.8927107289271073, "sem_correspondencia": 0.056194380561943806}, "confidence": 0.6848, "input_tokens": 143, "latency_ms": 20.986081000017975} +{"id": "g0069-recarga_saldo-indireto_multiplo-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 142, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0167016701670167, "roaming_pacote": 0.00040004000400040005, "internet_consumo": 0.001000100010001, "reclamacao_atendimento": 0.00040004000400040005, "conta_contestacao": 0.0027002700270027003, "plano_troca": 0.00040004000400040005, "recarga_nao_creditada": 0.0355035503550355, "conta_debito_automatico_digital": 0.00040004000400040005, "recarga_saldo": 0.8943894389438943, "fidelidade_resgate": 0.0429042904290429, "negociacao_religacao": 0.0007000700070007, "sem_correspondencia": 0.0045004500450045}, "confidence": 0.804, "input_tokens": 305, "latency_ms": 22.15453299999126} +{"id": "g0069-recarga_saldo-indireto_multiplo-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 141, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0001, "recarga_saldo": 0.998, "internet_consumo": 0.0012, "sem_correspondencia": 0.0007}, "confidence": 0.9883, "input_tokens": 152, "latency_ms": 20.601644000009856} +{"id": "g0069-recarga_saldo-indireto_multiplo-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 1.0000870075696584e-06, "plano_troca": 1.0000870075696584e-06, "roaming_duvida": 1.0000870075696584e-06, "fidelidade_resgate": 1.0000870075696584e-06, "bonus_nao_recebido": 1.0000870075696584e-06, "cadastro_atualizacao": 0.0003000261022708975, "internet_consumo": 1.0000870075696584e-06, "negociacao_divida": 1.0000870075696584e-06, "recarga_saldo": 0.9995869640658737, "conta_vencimento": 1.0000870075696584e-06, "roaming_pacote": 1.0000870075696584e-06, "marketplace_compra": 1.0000870075696584e-06, "recarga_nao_creditada": 0.00010000870075696585, "recarga_realizar": 1.0000870075696584e-06, "parceiros_ofertas": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9982, "input_tokens": 298, "latency_ms": 22.107599000008804} +{"id": "g0069-recarga_saldo-indireto_multiplo-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 1.0001940376433027e-06, "recarga_realizar": 1.0001940376433027e-06, "internet_consumo": 1.0001940376433027e-06, "vas_cancelamento": 0.9998939794320097, "recarga_nao_creditada": 1.0001940376433027e-06, "recarga_saldo": 1.0001940376433027e-06, "conta_vencimento": 1.0001940376433027e-06, "sem_correspondencia": 0.00010001940376433027}, "confidence": 0.9985, "input_tokens": 234, "latency_ms": 21.05905100000882} +{"id": "g0069-recarga_saldo-indireto_multiplo-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"plano_troca": 1.0000920084647786e-06, "recarga_nao_creditada": 0.010300947687187222, "reclamacao_atendimento": 1.0000920084647786e-06, "parceiros_ofertas": 1.0000920084647786e-06, "internet_consumo": 0.00010000920084647787, "fidelidade_resgate": 0.00010000920084647787, "internet_pacote_adicional": 1.0000920084647786e-06, "marketplace_compra": 1.0000920084647786e-06, "conta_explicacao": 0.0003000276025394336, "conta_contestacao": 0.00010000920084647787, "recarga_realizar": 0.0011001012093112567, "roaming_pacote": 1.0000920084647786e-06, "conta_debito_automatico_digital": 1.0000920084647786e-06, "vas_consulta": 0.00010000920084647787, "recarga_saldo": 0.9878908859615084, "sem_correspondencia": 1.0000920084647786e-06}, "confidence": 0.9733, "input_tokens": 308, "latency_ms": 22.164228999997704} +{"id": "g0069-recarga_saldo-indireto_multiplo-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_pacote_adicional": 0.00019998000199980003, "recarga_saldo": 0.986001399860014, "bonus_nao_recebido": 0.00019998000199980003, "negociacao_religacao": 0.00019998000199980003, "negociacao_divida": 0.00019998000199980003, "desconto_retencao": 0.00019998000199980003, "internet_consumo": 0.001999800019998, "conta_explicacao": 0.006699330066993301, "parceiros_ofertas": 0.00019998000199980003, "recarga_realizar": 0.00019998000199980003, "recarga_nao_creditada": 0.0006999300069993001, "sem_correspondencia": 0.0031996800319968005}, "confidence": 0.962, "input_tokens": 299, "latency_ms": 21.474376000014672} +{"id": "g0069-recarga_saldo-indireto_multiplo-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta", "desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 9.999930000489998e-07, "recarga_realizar": 9.999930000489998e-07, "conta_pagamento_confirmacao": 9.999930000489998e-07, "suporte_chip_esim": 9.999930000489998e-07, "internet_consumo": 9.999930000489998e-07, "roaming_pacote": 9.999930000489998e-07, "recarga_saldo": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 236, "latency_ms": 21.067076000008456} +{"id": "g0069-recarga_saldo-indireto_multiplo-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 144, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.061193880611938804, "bonus_nao_recebido": 0.0035996400359964, "conta_vencimento": 0.0015998400159984002, "internet_consumo": 0.0560943905609439, "recarga_saldo": 0.29087091290870914, "desconto_retencao": 0.0025997400259974, "internet_problema_conexao": 0.0190980901909809, "seguranca_fraude": 0.014298570142985701, "parceiros_ofertas": 0.0033996600339966003, "recarga_nao_creditada": 0.31456854314568544, "recarga_realizar": 0.0006999300069993001, "sem_correspondencia": 0.23197680231976803}, "confidence": 0.3557, "input_tokens": 296, "latency_ms": 21.04080600000202} +{"id": "g0073-recarga_nao_creditada-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.0018, "recarga_realizar": 0.9632, "bonus_nao_recebido": 0.002, "sem_correspondencia": 0.033}, "confidence": 0.8755, "input_tokens": 161, "latency_ms": 20.775212000017973} +{"id": "g0073-recarga_nao_creditada-regionalismo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 9.999850002249967e-07, "plano_consulta": 9.999850002249967e-07, "roaming_duvida": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "internet_consumo": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "vas_contratacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "negociacao_divida": 9.999850002249967e-07, "atendimento_humano": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "recarga_nao_creditada": 0.9999850002249967, "internet_problema_conexao": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 21.906137999991415} +{"id": "g0073-recarga_nao_creditada-regionalismo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.6129, "recarga_realizar": 0.0021, "conta_pagamento_confirmacao": 0.0133, "sem_correspondencia": 0.3717}, "confidence": 0.4674, "input_tokens": 157, "latency_ms": 20.58763099998373} +{"id": "g0073-recarga_nao_creditada-regionalismo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.8412, "bonus_nao_recebido": 0.0629, "conta_pagamento_confirmacao": 0.0177, "sem_correspondencia": 0.0782}, "confidence": 0.5742, "input_tokens": 159, "latency_ms": 20.52392399997416} +{"id": "g0073-recarga_nao_creditada-regionalismo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9997990002009997, "bonus_nao_recebido": 9.999990000009999e-05, "conta_pagamento_confirmacao": 9.999990000009998e-07, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9985, "input_tokens": 156, "latency_ms": 20.680459999994127} +{"id": "g0073-recarga_nao_creditada-regionalismo-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.008800880088008802, "bonus_nao_recebido": 0.003700370037003701, "recarga_nao_creditada": 0.9226922692269227, "sem_correspondencia": 0.06480648064806481}, "confidence": 0.7733, "input_tokens": 152, "latency_ms": 20.103245999990804} +{"id": "g0073-recarga_nao_creditada-regionalismo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_nova_linha": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "recarga_realizar": 0.9999890001209993, "conta_pagamento_confirmacao": 9.999890001209994e-07, "recarga_nao_creditada": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "cadastro_atualizacao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "recarga_saldo": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "internet_problema_conexao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 0.9999, "input_tokens": 284, "latency_ms": 21.66383599998767} +{"id": "g0073-recarga_nao_creditada-regionalismo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.0016998300169983002, "conta_pagamento_confirmacao": 0.0764923507649235, "bonus_nao_recebido": 0.0018998100189981002, "marketplace_pedido": 0.0017998200179982, "recarga_saldo": 0.014998500149985002, "conta_contestacao": 0.0016998300169983002, "recarga_nao_creditada": 0.8967103289671033, "sem_correspondencia": 0.0046995300469953}, "confidence": 0.7947, "input_tokens": 245, "latency_ms": 21.68151799997986} +{"id": "g0073-recarga_nao_creditada-regionalismo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.3479652034796521, "recarga_saldo": 0.008199180081991803, "bonus_nao_recebido": 0.023697630236976307, "cancelamento_linha": 0.002499750024997501, "internet_problema_conexao": 0.0011998800119988003, "recarga_nao_creditada": 0.4502549745025498, "recarga_realizar": 0.0011998800119988003, "sem_correspondencia": 0.16498350164983505}, "confidence": 0.4312, "input_tokens": 227, "latency_ms": 21.420876999997063} +{"id": "g0073-recarga_nao_creditada-regionalismo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 1.0000900081007289e-06, "bonus_nao_recebido": 1.0000900081007289e-06, "recarga_realizar": 0.018801692152293704, "suporte_sem_sinal": 1.0000900081007289e-06, "recarga_saldo": 1.0000900081007289e-06, "recarga_nao_creditada": 0.981188306947625, "conta_pagamento_confirmacao": 1.0000900081007289e-06, "suporte_configuracao": 1.0000900081007289e-06, "cancelamento_linha": 1.0000900081007289e-06, "vas_cancelamento": 1.0000900081007289e-06, "suporte_chip_esim": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9618, "input_tokens": 296, "latency_ms": 21.01545499999702} +{"id": "g0073-recarga_nao_creditada-regionalismo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.122, "roaming_duvida": 0.0009, "plano_nova_linha": 0.0007, "recarga_saldo": 0.0908, "marketplace_pedido": 0.0045, "atendimento_humano": 0.0007, "recarga_realizar": 0.0008, "conta_contestacao": 0.0012, "recarga_nao_creditada": 0.7741, "conta_segunda_via": 0.0007, "bonus_nao_recebido": 0.0007, "sem_correspondencia": 0.0029}, "confidence": 0.6963, "input_tokens": 292, "latency_ms": 22.097016000003578} +{"id": "g0073-recarga_nao_creditada-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9470894178835769, "negociacao_divida": 0.00020004000800160037, "recarga_realizar": 0.00020004000800160037, "conta_pagamento_confirmacao": 0.0008001600320064015, "conta_debito_automatico_digital": 0.0005001000200040009, "portabilidade": 0.004000800160032007, "cadastro_atualizacao": 0.00020004000800160037, "recarga_saldo": 0.00020004000800160037, "bonus_nao_recebido": 0.00020004000800160037, "marketplace_compra": 0.00020004000800160037, "fidelidade_resgate": 0.0009001800360072016, "sem_correspondencia": 0.04550910182036408}, "confidence": 0.9028, "input_tokens": 289, "latency_ms": 21.426309999981186} +{"id": "g0074-recarga_nao_creditada-emocional-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"reclamacao_atendimento": 0.0521052105210521, "conta_pagamento_confirmacao": 0.027502750275027504, "recarga_saldo": 0.5264526452645264, "conta_segunda_via": 0.0283028302830283, "recarga_realizar": 0.029202920292029203, "bonus_nao_recebido": 0.027502750275027504, "internet_consumo": 0.0283028302830283, "plano_nova_linha": 0.029202920292029203, "negociacao_religacao": 0.029202920292029203, "recarga_nao_creditada": 0.07820782078207822, "suporte_chip_esim": 0.030203020302030203, "sem_correspondencia": 0.11381138113811382}, "confidence": 0.2944, "input_tokens": 303, "latency_ms": 21.66868200001204} +{"id": "g0074-recarga_nao_creditada-emocional-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9999930000490003, "recarga_saldo": 9.999930000490002e-07, "bonus_nao_recebido": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_pagamento_confirmacao": 9.999930000490002e-07, "recarga_realizar": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9998, "input_tokens": 245, "latency_ms": 21.26111600000513} +{"id": "g0074-recarga_nao_creditada-emocional-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "negociacao_religacao": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "internet_problema_conexao": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "fidelidade_pontos": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "recarga_nao_creditada": 0.9999850002249967, "atendimento_humano": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 22.011899000005997} +{"id": "g0074-recarga_nao_creditada-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.11398860113988601, "conta_pagamento_confirmacao": 0.12138786121387861, "bonus_nao_recebido": 0.17658234176582344, "sem_correspondencia": 0.5880411958804119}, "confidence": 0.1907, "input_tokens": 160, "latency_ms": 19.828748999998425} +{"id": "g0074-recarga_nao_creditada-emocional-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_consulta": 9.998000399920017e-05, "recarga_nao_creditada": 0.9859028194361128, "recarga_realizar": 0.003999200159968006, "conta_explicacao": 9.998000399920017e-05, "conta_vencimento": 9.998000399920017e-05, "marketplace_compra": 9.998000399920017e-05, "seguranca_perda_roubo": 9.998000399920017e-05, "bonus_nao_recebido": 9.998000399920017e-05, "recarga_saldo": 0.007598480303939213, "conta_segunda_via": 9.998000399920017e-05, "conta_pagamento_confirmacao": 9.998000399920017e-05, "sem_correspondencia": 0.0016996600679864027}, "confidence": 0.9638, "input_tokens": 292, "latency_ms": 21.687339999999722} +{"id": "g0074-recarga_nao_creditada-emocional-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "negociacao_divida": 9.999850002249975e-07, "recarga_nao_creditada": 0.9999850002249976, "parceiros_ofertas": 9.999850002249975e-07, "suporte_configuracao": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "recarga_saldo": 9.999850002249975e-07, "internet_pacote_adicional": 9.999850002249975e-07, "conta_pagamento_confirmacao": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "reclamacao_atendimento": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 21.1281079999992} +{"id": "g0074-recarga_nao_creditada-emocional-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.00019998000199980003, "bonus_nao_recebido": 0.00019998000199980003, "recarga_nao_creditada": 0.9978002199780022, "sem_correspondencia": 0.0017998200179982}, "confidence": 0.9883, "input_tokens": 157, "latency_ms": 20.55251199999475} +{"id": "g0074-recarga_nao_creditada-emocional-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0001, "recarga_nao_creditada": 0.9996, "bonus_nao_recebido": 0.0001, "sem_correspondencia": 0.0002}, "confidence": 0.9972, "input_tokens": 156, "latency_ms": 20.45244100000332} +{"id": "g0074-recarga_nao_creditada-emocional-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"seguranca_perda_roubo": 9.999920000639994e-07, "beneficios_consulta": 9.999920000639994e-07, "bonus_nao_recebido": 9.999920000639994e-07, "conta_pagamento_confirmacao": 9.999920000639994e-07, "recarga_realizar": 9.999920000639995e-05, "negociacao_divida": 9.999920000639994e-07, "parceiros_ofertas": 9.999920000639994e-07, "roaming_pacote": 9.999920000639994e-07, "recarga_saldo": 9.999920000639995e-05, "recarga_nao_creditada": 0.9995920032639739, "negociacao_religacao": 9.999920000639994e-07, "sem_correspondencia": 0.0001999984000127999}, "confidence": 0.9983, "input_tokens": 289, "latency_ms": 21.50327300000754} +{"id": "g0074-recarga_nao_creditada-emocional-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_debito_automatico_digital": 0.00010003000900270082, "recarga_saldo": 0.14094228268480544, "portabilidade": 0.00010003000900270082, "desconto_retencao": 0.00010003000900270082, "reclamacao_atendimento": 0.00010003000900270082, "conta_vencimento": 0.00010003000900270082, "recarga_nao_creditada": 0.836550965289587, "recarga_realizar": 0.016905071521456438, "bonus_nao_recebido": 0.00010003000900270082, "conta_pagamento_confirmacao": 0.00010003000900270082, "internet_pacote_adicional": 0.00010003000900270082, "vas_cancelamento": 0.00010003000900270082, "suporte_sem_sinal": 0.00010003000900270082, "negociacao_religacao": 0.00010003000900270082, "suporte_configuracao": 0.004301290387116135, "sem_correspondencia": 0.00020006001800540165}, "confidence": 0.8079, "input_tokens": 302, "latency_ms": 21.611294999985375} +{"id": "g0074-recarga_nao_creditada-emocional-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"desconto_retencao": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "recarga_nao_creditada": 9.999850002249967e-07, "negociacao_divida": 9.999850002249967e-07, "portabilidade": 9.999850002249967e-07, "suporte_sem_sinal": 9.999850002249967e-07, "conta_vencimento": 9.999850002249967e-07, "suporte_chip_esim": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "troca_numero": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "internet_consumo": 9.999850002249967e-07, "recarga_realizar": 0.9999850002249967, "plano_consulta": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 300, "latency_ms": 21.731526999985817} +{"id": "g0074-recarga_nao_creditada-emocional-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0031003100310031, "recarga_realizar": 0.008000800080008, "cadastro_atualizacao": 0.0009000900090009, "atendimento_humano": 0.0019001900190019003, "bonus_nao_recebido": 0.0009000900090009, "recarga_nao_creditada": 0.9812981298129813, "recarga_saldo": 0.0021002100210021, "sem_correspondencia": 0.0018001800180018}, "confidence": 0.9401, "input_tokens": 230, "latency_ms": 20.878207999999177} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0003999956000483993, "conta_explicacao": 9.99989000120998e-07, "conta_pagamento_confirmacao": 9.99989000120998e-07, "recarga_nao_creditada": 0.0006999923000846987, "recarga_saldo": 0.9984890166208168, "fidelidade_pontos": 9.99989000120998e-07, "vas_contratacao": 9.99989000120998e-07, "bonus_nao_recebido": 9.99989000120998e-07, "parceiros_ofertas": 9.99989000120998e-07, "roaming_duvida": 9.99989000120998e-07, "reclamacao_atendimento": 9.999890001209983e-05, "internet_pacote_adicional": 9.99989000120998e-07, "plano_troca": 9.99989000120998e-07, "plano_nova_linha": 9.99989000120998e-07, "atendimento_humano": 9.99989000120998e-07, "sem_correspondencia": 0.00029999670003629946}, "confidence": 0.995, "input_tokens": 304, "latency_ms": 21.46142899999859} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 9.99997000009e-07, "conta_pagamento_confirmacao": 9.99997000009e-07, "recarga_nao_creditada": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9998, "input_tokens": 160, "latency_ms": 20.239736000007724} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 9.997000899730082e-05, "conta_pagamento_confirmacao": 9.997000899730082e-05, "recarga_realizar": 9.997000899730082e-05, "recarga_saldo": 9.997000899730082e-05, "marketplace_pedido": 9.997000899730082e-05, "bonus_nao_recebido": 9.997000899730082e-05, "recarga_nao_creditada": 0.999300209937019, "sem_correspondencia": 9.997000899730082e-05}, "confidence": 0.998, "input_tokens": 225, "latency_ms": 22.053185000004305} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9997990202989497, "conta_pagamento_confirmacao": 9.998990101999696e-07, "bonus_nao_recebido": 9.998990101999697e-05, "sem_correspondencia": 9.998990101999697e-05}, "confidence": 0.9989, "input_tokens": 159, "latency_ms": 20.58760799999959} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.6610661066106611, "reclamacao_atendimento": 0.00010001000100010001, "bonus_nao_recebido": 0.00010001000100010001, "recarga_saldo": 0.0008000800080008001, "fidelidade_resgate": 0.00010001000100010001, "conta_pagamento_confirmacao": 0.00010001000100010001, "recarga_realizar": 0.33763376337633766, "sem_correspondencia": 0.00010001000100010001}, "confidence": 0.6865, "input_tokens": 238, "latency_ms": 21.180649000001495} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano", "recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_consulta": 0.00010001000100010004, "troca_numero": 0.0005000500050005002, "marketplace_pedido": 0.019501950195019505, "conta_contestacao": 0.0006000600060006001, "recarga_saldo": 0.26012601260126017, "conta_pagamento_confirmacao": 0.00010001000100010004, "parceiros_ofertas": 0.00020002000200020008, "plano_consulta": 0.00020002000200020008, "seguranca_perda_roubo": 0.006700670067006702, "cancelamento_linha": 0.00020002000200020008, "atendimento_humano": 0.7071707170717073, "internet_problema_conexao": 0.0012001200120012002, "reclamacao_atendimento": 0.0005000500050005002, "conta_vencimento": 0.00010001000100010004, "roaming_duvida": 0.00020002000200020008, "sem_correspondencia": 0.0026002600260026008}, "confidence": 0.7288, "input_tokens": 299, "latency_ms": 22.385080000020707} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 1.0002940864614194e-06, "bonus_nao_recebido": 1.0002940864614194e-06, "atendimento_humano": 1.0002940864614194e-06, "vas_consulta": 1.0002940864614194e-06, "recarga_saldo": 0.0012003529037537034, "recarga_nao_creditada": 0.9987936453317275, "recarga_realizar": 1.0002940864614194e-06, "sem_correspondencia": 1.0002940864614194e-06}, "confidence": 0.9941, "input_tokens": 216, "latency_ms": 20.442370000012033} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 9.999930000489998e-07, "bonus_nao_recebido": 9.999930000489998e-07, "recarga_realizar": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "internet_consumo": 9.999930000489998e-07, "recarga_nao_creditada": 0.9999930000489998, "conta_pagamento_confirmacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 237, "latency_ms": 20.833433999996487} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9997990002009997, "conta_pagamento_confirmacao": 9.999990000009998e-07, "bonus_nao_recebido": 9.999990000009999e-05, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9988, "input_tokens": 161, "latency_ms": 20.478998000015736} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 9.99985000224997e-07, "desconto_retencao": 9.99985000224997e-07, "recarga_saldo": 9.99985000224997e-07, "internet_consumo": 9.99985000224997e-07, "internet_problema_conexao": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "recarga_nao_creditada": 0.9999850002249969, "vas_cancelamento": 9.99985000224997e-07, "plano_consulta": 9.99985000224997e-07, "seguranca_perda_roubo": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 22.604704000002585} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_religacao": 9.997000899730082e-05, "roaming_duvida": 9.997000899730082e-05, "cancelamento_linha": 0.0002999100269919024, "fidelidade_resgate": 9.997000899730082e-05, "recarga_realizar": 0.0018994301709487154, "bonus_nao_recebido": 9.997000899730082e-05, "recarga_nao_creditada": 0.2930120963710887, "conta_pagamento_confirmacao": 9.997000899730082e-05, "recarga_saldo": 0.702889133260022, "vas_consulta": 9.997000899730082e-05, "marketplace_pedido": 9.997000899730082e-05, "sem_correspondencia": 0.0011996401079676095}, "confidence": 0.7451, "input_tokens": 283, "latency_ms": 21.68599500001278} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 127, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9999890001209996, "conta_pagamento_confirmacao": 9.999890001209996e-07, "roaming_duvida": 9.999890001209996e-07, "internet_problema_conexao": 9.999890001209996e-07, "recarga_saldo": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "recarga_realizar": 9.999890001209996e-07, "bonus_nao_recebido": 9.999890001209996e-07, "roaming_cobranca": 9.999890001209996e-07, "reclamacao_atendimento": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 300, "latency_ms": 21.587785999997777} +{"id": "g0077-plano_consulta-curto_neutro-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_duvida": 1.0001880353506459e-06, "beneficios_consulta": 0.0007001316247454521, "recarga_saldo": 1.0001880353506459e-06, "plano_troca": 1.0001880353506459e-06, "marketplace_pedido": 1.0001880353506459e-06, "fidelidade_pontos": 0.0004000752141402584, "internet_consumo": 1.0001880353506459e-06, "internet_problema_conexao": 1.0001880353506459e-06, "portabilidade": 1.0001880353506459e-06, "plano_nova_linha": 1.0001880353506459e-06, "plano_consulta": 0.9985877344940848, "desconto_retencao": 1.0001880353506459e-06, "roaming_cobranca": 1.0001880353506459e-06, "vas_consulta": 0.0003000564106051937, "internet_pacote_adicional": 1.0001880353506459e-06, "sem_correspondencia": 1.0001880353506459e-06}, "confidence": 0.9949, "input_tokens": 285, "latency_ms": 27.526779999988094} +{"id": "g0077-plano_consulta-curto_neutro-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0011998800119988001, "plano_consulta": 0.9828017198280172, "beneficios_consulta": 0.013098690130986902, "sem_correspondencia": 0.0028997100289971}, "confidence": 0.9289, "input_tokens": 126, "latency_ms": 22.149444999996604} +{"id": "g0077-plano_consulta-curto_neutro-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 0.20417958204179582, "plano_nova_linha": 0.0006999300069993001, "plano_troca": 0.0021997800219978004, "cancelamento_linha": 0.0011998800119988001, "plano_consulta": 0.025097490250974904, "suporte_chip_esim": 0.7410258974102589, "beneficios_consulta": 0.0010998900109989002, "sem_correspondencia": 0.024497550244975505}, "confidence": 0.6328, "input_tokens": 209, "latency_ms": 21.00237700000207} +{"id": "g0077-plano_consulta-curto_neutro-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0006, "plano_troca": 0.0009, "troca_numero": 0.0002, "plano_consulta": 0.9276, "beneficios_consulta": 0.0211, "conta_vencimento": 0.0001, "plano_nova_linha": 0.033, "sem_correspondencia": 0.0165}, "confidence": 0.8345, "input_tokens": 196, "latency_ms": 21.223226000017803} +{"id": "g0077-plano_consulta-curto_neutro-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.011800000000000001, "cancelamento_linha": 0.004200000000000001, "desconto_retencao": 0.0007000000000000001, "cadastro_atualizacao": 0.0009000000000000001, "internet_pacote_adicional": 0.004400000000000001, "troca_numero": 0.0008000000000000001, "plano_consulta": 0.8606000000000001, "reclamacao_atendimento": 0.0015000000000000002, "plano_nova_linha": 0.0015000000000000002, "internet_consumo": 0.03160000000000001, "marketplace_compra": 0.0015000000000000002, "roaming_cobranca": 0.0023000000000000004, "conta_contestacao": 0.007900000000000003, "recarga_saldo": 0.05160000000000001, "plano_troca": 0.005600000000000001, "sem_correspondencia": 0.013100000000000002}, "confidence": 0.7564, "input_tokens": 279, "latency_ms": 22.560069000007843} +{"id": "g0077-plano_consulta-curto_neutro-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.000999999000001, "parceiros_ofertas": 9.999990000009998e-07, "plano_nova_linha": 0.004099995900004099, "plano_consulta": 0.9884990115009884, "plano_troca": 0.0022999977000023, "atendimento_humano": 0.0002999997000002999, "beneficios_consulta": 0.0025999974000025993, "sem_correspondencia": 0.0011999988000011997}, "confidence": 0.9609, "input_tokens": 202, "latency_ms": 21.46010399999909} +{"id": "g0077-plano_consulta-curto_neutro-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.03380676135227045, "plano_nova_linha": 0.3032606521304261, "conta_segunda_via": 0.014102820564112823, "beneficios_consulta": 0.03660732146429286, "suporte_chip_esim": 0.016203240648129624, "roaming_cobranca": 0.015703140628125622, "portabilidade": 0.010302060412082417, "conta_pagamento_confirmacao": 0.004600920184036807, "plano_consulta": 0.5312062412482497, "seguranca_fraude": 0.01220244048809762, "plano_troca": 0.005001000200040008, "sem_correspondencia": 0.01700340068013603}, "confidence": 0.4578, "input_tokens": 278, "latency_ms": 21.51027599998656} +{"id": "g0077-plano_consulta-curto_neutro-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.00010000940088368307, "desconto_retencao": 1.0000940088368307e-06, "marketplace_pedido": 1.0000940088368307e-06, "parceiros_ofertas": 1.0000940088368307e-06, "plano_consulta": 0.9989939054271102, "conta_explicacao": 0.00010000940088368307, "beneficios_consulta": 0.00020001880176736614, "marketplace_compra": 1.0000940088368307e-06, "seguranca_fraude": 1.0000940088368307e-06, "plano_troca": 0.0003000282026510492, "plano_nova_linha": 1.0000940088368307e-06, "sem_correspondencia": 0.0003000282026510492}, "confidence": 0.9958, "input_tokens": 276, "latency_ms": 21.334294000013188} +{"id": "g0077-plano_consulta-curto_neutro-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 28, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"internet_consumo": 0.18351835183518353, "conta_segunda_via": 0.020702070207020702, "plano_nova_linha": 0.5608560856085609, "beneficios_consulta": 0.0061006100610061014, "plano_consulta": 0.005400540054005401, "cadastro_atualizacao": 0.0028002800280028006, "plano_troca": 0.0018001800180018003, "sem_correspondencia": 0.21882188218821882}, "confidence": 0.4538, "input_tokens": 213, "latency_ms": 20.930418000006057} +{"id": "g0077-plano_consulta-curto_neutro-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_nova_linha": 9.99997000009e-07, "internet_consumo": 0.4975985072044784, "roaming_cobranca": 9.99997000009e-07, "plano_consulta": 0.4975985072044784, "plano_troca": 9.99997000009e-07, "roaming_duvida": 9.999970000090001e-05, "beneficios_consulta": 0.0026999919000243, "sem_correspondencia": 0.001999994000018}, "confidence": 0.6514, "input_tokens": 208, "latency_ms": 20.41158299999779} +{"id": "g0077-plano_consulta-curto_neutro-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_cobranca": 1.0000930086498043e-06, "internet_consumo": 1.0000930086498043e-06, "cadastro_atualizacao": 1.0000930086498043e-06, "plano_nova_linha": 1.0000930086498043e-06, "beneficios_consulta": 1.0000930086498043e-06, "plano_consulta": 0.9999929993489394, "plano_troca": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9997, "input_tokens": 209, "latency_ms": 21.223795999986805} +{"id": "g0077-plano_consulta-curto_neutro-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.008500000000000002, "beneficios_consulta": 0.014000000000000002, "vas_cancelamento": 0.042100000000000005, "plano_consulta": 0.28690000000000004, "conta_segunda_via": 0.017300000000000003, "plano_nova_linha": 0.09390000000000001, "recarga_nao_creditada": 0.006500000000000001, "suporte_sem_sinal": 0.010200000000000002, "plano_troca": 0.04170000000000001, "desconto_retencao": 0.011000000000000001, "roaming_duvida": 0.0019000000000000002, "conta_vencimento": 0.07540000000000001, "vas_contratacao": 0.0055000000000000005, "recarga_realizar": 0.0013000000000000002, "conta_contestacao": 0.006700000000000001, "sem_correspondencia": 0.37710000000000005}, "confidence": 0.3538, "input_tokens": 287, "latency_ms": 21.698385999997072} +{"id": "g0079-plano_consulta-erros_digitacao-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.0004000000000000001, "plano_troca": 0.00010000000000000002, "plano_nova_linha": 0.00010000000000000002, "beneficios_consulta": 0.062200000000000005, "portabilidade": 0.00010000000000000002, "plano_consulta": 0.9356000000000001, "internet_consumo": 0.00020000000000000004, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.8791, "input_tokens": 218, "latency_ms": 21.12776799998528} +{"id": "g0079-plano_consulta-erros_digitacao-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.022495500899820036, "cadastro_atualizacao": 0.00019996000799840034, "reclamacao_atendimento": 0.007798440311937612, "plano_troca": 0.005498900219956008, "internet_consumo": 0.0011997600479904018, "recarga_saldo": 0.004099180163967207, "internet_problema_conexao": 0.0016996600679864027, "cancelamento_linha": 0.00019996000799840034, "plano_consulta": 0.9457108578284343, "suporte_chip_esim": 0.0018996200759848032, "plano_nova_linha": 0.00019996000799840034, "sem_correspondencia": 0.008998200359928014}, "confidence": 0.8774, "input_tokens": 280, "latency_ms": 21.108443999992232} +{"id": "g0079-plano_consulta-erros_digitacao-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0011998800119988001, "beneficios_consulta": 0.0021997800219978004, "plano_consulta": 0.9931006899310069, "sem_correspondencia": 0.0034996500349965005}, "confidence": 0.9655, "input_tokens": 130, "latency_ms": 21.122309000020323} +{"id": "g0079-plano_consulta-erros_digitacao-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.015101510151015103, "internet_consumo": 0.0005000500050005002, "plano_consulta": 0.9722972297229724, "sem_correspondencia": 0.012101210121012103}, "confidence": 0.893, "input_tokens": 131, "latency_ms": 20.75371700001938} +{"id": "g0079-plano_consulta-erros_digitacao-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.9984000000000001, "internet_consumo": 0.00010000000000000002, "beneficios_consulta": 0.00020000000000000004, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.9907, "input_tokens": 130, "latency_ms": 20.641417000007323} +{"id": "g0079-plano_consulta-erros_digitacao-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"beneficios_consulta": 0.007500000000000001, "fidelidade_resgate": 0.0013000000000000002, "cadastro_atualizacao": 0.0032000000000000006, "internet_consumo": 0.05580000000000001, "plano_nova_linha": 0.03910000000000001, "conta_pagamento_confirmacao": 0.0010000000000000002, "plano_troca": 0.0016000000000000003, "cancelamento_linha": 0.6717000000000001, "marketplace_compra": 0.0012000000000000001, "negociacao_religacao": 0.0010000000000000002, "plano_consulta": 0.19470000000000004, "conta_debito_automatico_digital": 0.0010000000000000002, "marketplace_pedido": 0.0013000000000000002, "roaming_pacote": 0.0010000000000000002, "parceiros_ofertas": 0.0010000000000000002, "sem_correspondencia": 0.017600000000000005}, "confidence": 0.6142, "input_tokens": 291, "latency_ms": 21.69977600001971} +{"id": "g0079-plano_consulta-erros_digitacao-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"seguranca_fraude": 0.0015998400159984002, "plano_consulta": 0.8232176782321768, "plano_nova_linha": 0.11858814118588142, "beneficios_consulta": 0.00039996000399960006, "internet_consumo": 0.0057994200579942, "recarga_realizar": 0.00019998000199980003, "vas_consulta": 0.0014998500149985001, "conta_pagamento_confirmacao": 0.0012998700129987, "recarga_saldo": 0.0007999200079992001, "marketplace_compra": 0.0033996600339966003, "roaming_pacote": 0.00019998000199980003, "seguranca_perda_roubo": 0.001999800019998, "plano_troca": 0.019798020197980205, "marketplace_pedido": 0.000999900009999, "conta_contestacao": 0.0013998600139986002, "sem_correspondencia": 0.0187981201879812}, "confidence": 0.7535, "input_tokens": 295, "latency_ms": 21.58591299999557} +{"id": "g0079-plano_consulta-erros_digitacao-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0166, "beneficios_consulta": 0.0081, "plano_consulta": 0.8783, "sem_correspondencia": 0.097}, "confidence": 0.6773, "input_tokens": 132, "latency_ms": 20.5285579999952} +{"id": "g0079-plano_consulta-erros_digitacao-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.0034000000000000002, "internet_consumo": 0.00010000000000000002, "plano_consulta": 0.9952000000000001, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.9758, "input_tokens": 130, "latency_ms": 21.165897999992467} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "roaming_cobranca": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "beneficios_consulta": 0.999993000049, "cadastro_atualizacao": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 220, "latency_ms": 21.200808000003235} +{"id": "g0079-plano_consulta-erros_digitacao-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0648064806480648, "cadastro_atualizacao": 0.00020002000200020003, "internet_consumo": 0.00040004000400040005, "plano_consulta": 0.0463046304630463, "beneficios_consulta": 0.001000100010001, "conta_pagamento_confirmacao": 0.00010001000100010001, "plano_nova_linha": 0.00010001000100010001, "sem_correspondencia": 0.8870887088708871}, "confidence": 0.7883, "input_tokens": 223, "latency_ms": 24.931339000005437} +{"id": "g0079-plano_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.005598880223955209, "fidelidade_pontos": 0.009098180363927216, "recarga_nao_creditada": 0.0010997800439912018, "vas_contratacao": 0.0003999200159968007, "negociacao_religacao": 9.998000399920017e-05, "plano_nova_linha": 9.998000399920017e-05, "plano_troca": 9.998000399920017e-05, "internet_consumo": 0.9777044591081784, "seguranca_perda_roubo": 0.00029994001199760045, "conta_debito_automatico_digital": 0.0007998400319936014, "beneficios_consulta": 0.0005998800239952009, "portabilidade": 9.998000399920017e-05, "conta_segunda_via": 0.0004999000199960008, "vas_consulta": 0.002599480103979204, "desconto_retencao": 0.00019996000799840034, "sem_correspondencia": 0.0006998600279944011}, "confidence": 0.9477, "input_tokens": 290, "latency_ms": 25.086872999992238} +{"id": "g0081-plano_consulta-emocional-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 9.99999000001e-07, "plano_consulta": 0.9982990017009984, "internet_consumo": 9.999990000010002e-05, "plano_nova_linha": 9.999990000010002e-05, "beneficios_consulta": 0.0005999994000006, "cadastro_atualizacao": 9.999990000010002e-05, "portabilidade": 0.00039999960000040006, "sem_correspondencia": 0.00039999960000040006}, "confidence": 0.9927, "input_tokens": 230, "latency_ms": 21.343285000000378} +{"id": "g0081-plano_consulta-emocional-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"atendimento_humano": 0.2381, "cadastro_atualizacao": 0.0055, "recarga_realizar": 0.0006, "plano_nova_linha": 0.0007, "parceiros_ofertas": 0.0011, "internet_consumo": 0.0185, "conta_vencimento": 0.0016, "plano_consulta": 0.0404, "conta_contestacao": 0.0018, "portabilidade": 0.6678, "beneficios_consulta": 0.0014, "roaming_cobranca": 0.0008, "negociacao_religacao": 0.0006, "seguranca_fraude": 0.0069, "plano_troca": 0.0037, "sem_correspondencia": 0.0105}, "confidence": 0.6378, "input_tokens": 305, "latency_ms": 22.061880000023848} +{"id": "g0081-plano_consulta-emocional-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 120, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.0013001300130013002, "internet_consumo": 0.056405640564056406, "plano_consulta": 0.0025002500250025004, "sem_correspondencia": 0.9397939793979397}, "confidence": 0.8236, "input_tokens": 146, "latency_ms": 21.141513999992867} +{"id": "g0081-plano_consulta-emocional-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.2071, "beneficios_consulta": 0.0123, "internet_pacote_adicional": 0.0131, "plano_consulta": 0.4366, "atendimento_humano": 0.0509, "plano_nova_linha": 0.0153, "suporte_sem_sinal": 0.0073, "recarga_nao_creditada": 0.0049, "conta_segunda_via": 0.003, "suporte_configuracao": 0.0347, "internet_consumo": 0.154, "plano_troca": 0.0119, "conta_explicacao": 0.0068, "suporte_chip_esim": 0.0198, "seguranca_fraude": 0.0075, "sem_correspondencia": 0.0148}, "confidence": 0.3646, "input_tokens": 305, "latency_ms": 22.41425500000105} +{"id": "g0081-plano_consulta-emocional-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 1.000192036871079e-06, "roaming_pacote": 0.00040007681474843167, "plano_troca": 1.000192036871079e-06, "reclamacao_atendimento": 1.000192036871079e-06, "roaming_duvida": 0.00040007681474843167, "plano_nova_linha": 1.000192036871079e-06, "internet_problema_conexao": 0.9990918256305209, "desconto_retencao": 1.000192036871079e-06, "negociacao_religacao": 1.000192036871079e-06, "internet_consumo": 0.00010001920368710792, "plano_consulta": 1.000192036871079e-06, "sem_correspondencia": 1.000192036871079e-06}, "confidence": 0.9958, "input_tokens": 301, "latency_ms": 21.56652500002565} +{"id": "g0081-plano_consulta-emocional-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 127, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.8052, "plano_consulta": 0.0124, "beneficios_consulta": 0.0061, "internet_consumo": 0.0087, "plano_nova_linha": 0.0386, "plano_troca": 0.0928, "recarga_realizar": 0.0024, "sem_correspondencia": 0.0338}, "confidence": 0.6265, "input_tokens": 232, "latency_ms": 20.291396000004625} +{"id": "g0081-plano_consulta-emocional-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_segunda_via": 0.00010000960092168848, "beneficios_consulta": 0.0003000288027650654, "fidelidade_resgate": 1.0000960092168847e-06, "plano_nova_linha": 0.014701411335488204, "plano_consulta": 0.0005000480046084423, "plano_troca": 1.0000960092168847e-06, "vas_consulta": 0.9824943194546676, "internet_consumo": 0.0007000672064518193, "negociacao_divida": 1.0000960092168847e-06, "internet_pacote_adicional": 0.0005000480046084423, "cadastro_atualizacao": 1.0000960092168847e-06, "sem_correspondencia": 0.0007000672064518193}, "confidence": 0.9592, "input_tokens": 291, "latency_ms": 21.426990000009027} +{"id": "g0081-plano_consulta-emocional-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"beneficios_consulta": 0.0016, "vas_cancelamento": 0.0496, "plano_consulta": 0.0033, "negociacao_religacao": 0.0057, "plano_troca": 0.0009, "plano_nova_linha": 0.017, "internet_consumo": 0.0069, "negociacao_divida": 0.0015, "cancelamento_linha": 0.9012, "cadastro_atualizacao": 0.0011, "roaming_duvida": 0.0037, "sem_correspondencia": 0.0075}, "confidence": 0.8045, "input_tokens": 291, "latency_ms": 21.394090999990567} +{"id": "g0081-plano_consulta-emocional-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.022797720227977204, "beneficios_consulta": 0.0037996200379962005, "plano_troca": 0.0212978702129787, "roaming_cobranca": 0.0023997600239976003, "fidelidade_pontos": 0.0017998200179982, "plano_nova_linha": 0.0100989901009899, "plano_consulta": 0.8038196180381961, "conta_segunda_via": 0.0010998900109989002, "fidelidade_resgate": 0.0011998800119988001, "desconto_retencao": 0.014998500149985002, "atendimento_humano": 0.004399560043995601, "sem_correspondencia": 0.11228877112288771}, "confidence": 0.6842, "input_tokens": 291, "latency_ms": 21.523056999996015} +{"id": "g0081-plano_consulta-emocional-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cancelamento_linha": 0.0011002167426983117, "conta_vencimento": 1.000197038816647e-06, "roaming_duvida": 0.9665904183124076, "plano_troca": 1.000197038816647e-06, "internet_consumo": 0.0022004334853966234, "plano_consulta": 0.001200236446579976, "marketplace_compra": 0.0002000394077633294, "suporte_sem_sinal": 0.001000197038816647, "vas_contratacao": 0.001000197038816647, "conta_contestacao": 0.0002000394077633294, "vas_consulta": 0.02340461070830954, "plano_nova_linha": 0.0007001379271716528, "marketplace_pedido": 0.0001000197038816647, "beneficios_consulta": 0.0004000788155266588, "reclamacao_atendimento": 1.000197038816647e-06, "sem_correspondencia": 0.001900374373751629}, "confidence": 0.9315, "input_tokens": 303, "latency_ms": 22.023853999996845} +{"id": "g0081-plano_consulta-emocional-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["beneficios_consulta"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 0.0008999100089991, "troca_numero": 0.0064993500649935, "seguranca_perda_roubo": 0.0027997200279972004, "vas_consulta": 0.023797620237976203, "internet_consumo": 0.0080991900809919, "plano_nova_linha": 0.0021997800219978004, "marketplace_compra": 0.0016998300169983002, "cancelamento_linha": 0.8929107089291071, "marketplace_pedido": 0.0013998600139986002, "plano_consulta": 0.0060993900609939014, "reclamacao_atendimento": 0.0011998800119988001, "beneficios_consulta": 0.0011998800119988001, "internet_pacote_adicional": 0.0011998800119988001, "fidelidade_resgate": 0.006299370062993701, "recarga_realizar": 0.0008999100089991, "sem_correspondencia": 0.0427957204279572}, "confidence": 0.8029, "input_tokens": 295, "latency_ms": 21.766469999988658} +{"id": "g0081-plano_consulta-emocional-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"negociacao_divida": 0.0059, "plano_nova_linha": 0.1254, "bonus_nao_recebido": 0.006, "conta_pagamento_confirmacao": 0.0029, "vas_consulta": 0.0298, "vas_contratacao": 0.0069, "conta_segunda_via": 0.001, "conta_explicacao": 0.0062, "beneficios_consulta": 0.6622, "vas_cancelamento": 0.0007, "internet_consumo": 0.0008, "plano_consulta": 0.1432, "marketplace_pedido": 0.001, "plano_troca": 0.0033, "internet_problema_conexao": 0.0028, "sem_correspondencia": 0.0019}, "confidence": 0.5916, "input_tokens": 301, "latency_ms": 21.70500599999059} +{"id": "g0087-plano_troca-regionalismo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9999970000090003, "plano_nova_linha": 9.999970000090002e-07, "desconto_retencao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9997, "input_tokens": 152, "latency_ms": 19.968167999991238} +{"id": "g0087-plano_troca-regionalismo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 9.999850002249977e-07, "plano_troca": 0.9999850002249978, "internet_pacote_adicional": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "roaming_pacote": 9.999850002249977e-07, "portabilidade": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "marketplace_pedido": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "conta_segunda_via": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "plano_nova_linha": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "vas_cancelamento": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 21.886160999997628} +{"id": "g0087-plano_troca-regionalismo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.00020000000000000004, "plano_troca": 0.9984000000000001, "desconto_retencao": 0.00020000000000000004, "sem_correspondencia": 0.0012000000000000001}, "confidence": 0.9904, "input_tokens": 156, "latency_ms": 20.893541999981835} +{"id": "g0087-plano_troca-regionalismo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"roaming_duvida": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "plano_troca": 0.9999890001209993, "plano_nova_linha": 9.999890001209994e-07, "parceiros_ofertas": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "internet_problema_conexao": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "negociacao_divida": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 297, "latency_ms": 21.844240000007176} +{"id": "g0087-plano_troca-regionalismo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.030303030303030304, "troca_numero": 0.005900590059005901, "plano_troca": 0.014301430143014302, "internet_pacote_adicional": 0.0115011501150115, "plano_nova_linha": 0.021802180218021803, "vas_cancelamento": 0.0048004800480048, "desconto_retencao": 0.004100410041004101, "sem_correspondencia": 0.9072907290729073}, "confidence": 0.7747, "input_tokens": 225, "latency_ms": 21.153599999991002} +{"id": "g0087-plano_troca-regionalismo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9999890001209996, "fidelidade_pontos": 9.999890001209996e-07, "internet_problema_conexao": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "troca_numero": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "plano_consulta": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 24.07574599999407} +{"id": "g0087-plano_troca-regionalismo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"desconto_retencao": 0.33459531566558093, "plano_consulta": 9.99986000195998e-07, "plano_troca": 9.99986000195998e-07, "bonus_nao_recebido": 9.99986000195998e-07, "plano_nova_linha": 9.99986000195998e-07, "cancelamento_linha": 9.99986000195998e-07, "conta_contestacao": 9.99986000195998e-07, "internet_pacote_adicional": 9.99986000195998e-07, "parceiros_ofertas": 0.665390684530417, "portabilidade": 9.99986000195998e-07, "conta_vencimento": 9.99986000195998e-07, "seguranca_fraude": 9.99986000195998e-07, "atendimento_humano": 9.99986000195998e-07, "vas_contratacao": 9.99986000195998e-07, "reclamacao_atendimento": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.77, "input_tokens": 299, "latency_ms": 22.7864889999978} +{"id": "g0087-plano_troca-regionalismo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9974970075089773, "parceiros_ofertas": 9.999970000089998e-07, "plano_troca": 0.0019999940000179997, "reclamacao_atendimento": 9.999970000089998e-07, "desconto_retencao": 9.999970000089998e-05, "seguranca_perda_roubo": 9.999970000089998e-07, "plano_consulta": 0.00019999940000179996, "sem_correspondencia": 0.00019999940000179996}, "confidence": 0.9906, "input_tokens": 248, "latency_ms": 21.106176999978743} +{"id": "g0087-plano_troca-regionalismo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_pacote_adicional": 9.999930000490002e-07, "plano_troca": 0.9999930000490003, "conta_debito_automatico_digital": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "plano_consulta": 9.999930000490002e-07, "recarga_saldo": 9.999930000490002e-07, "plano_nova_linha": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 236, "latency_ms": 21.197647000008146} +{"id": "g0087-plano_troca-regionalismo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_segunda_via": 9.999890001209992e-07, "plano_nova_linha": 0.9999890001209991, "roaming_cobranca": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 21.767869999990808} +{"id": "g0087-plano_troca-regionalismo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 0.0028000000000000004, "plano_consulta": 0.0026000000000000003, "marketplace_compra": 0.00020000000000000004, "roaming_duvida": 0.0026000000000000003, "seguranca_perda_roubo": 0.00030000000000000003, "plano_nova_linha": 0.00020000000000000004, "desconto_retencao": 0.00020000000000000004, "plano_troca": 0.9902000000000001, "recarga_nao_creditada": 0.00030000000000000003, "reclamacao_atendimento": 0.00020000000000000004, "marketplace_pedido": 0.00020000000000000004, "sem_correspondencia": 0.00020000000000000004}, "confidence": 0.9711, "input_tokens": 297, "latency_ms": 21.592898999983845} +{"id": "g0087-plano_troca-regionalismo-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 213, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 9.998990101999698e-07, "plano_troca": 0.9902999797020501, "plano_nova_linha": 0.00959903049791971, "sem_correspondencia": 9.9989901019997e-05}, "confidence": 0.9604, "input_tokens": 170, "latency_ms": 20.592421999992894} +{"id": "g0089-plano_troca-longo_contexto-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "plano_nova_linha", "probabilities": {"vas_consulta": 0.0132986701329867, "plano_consulta": 0.073992600739926, "seguranca_fraude": 0.27277272272772723, "conta_contestacao": 0.013898610138986101, "desconto_retencao": 0.0632936706329367, "roaming_pacote": 0.019898010198980104, "marketplace_compra": 0.006799320067993201, "suporte_chip_esim": 0.0081991800819918, "suporte_sem_sinal": 0.0065993400659934, "plano_nova_linha": 0.3367663233676632, "plano_troca": 0.14488551144885511, "sem_correspondencia": 0.03959604039596041}, "confidence": 0.2769, "input_tokens": 320, "latency_ms": 21.20423999997456} +{"id": "g0089-plano_troca-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"troca_numero": 1.0000970094099127e-06, "plano_consulta": 0.0024002328225837906, "negociacao_religacao": 1.0000970094099127e-06, "desconto_retencao": 0.00010000970094099128, "conta_debito_automatico_digital": 1.0000970094099127e-06, "bonus_nao_recebido": 0.00010000970094099128, "plano_nova_linha": 0.997196728082624, "sem_correspondencia": 0.00020001940188198256}, "confidence": 0.9893, "input_tokens": 246, "latency_ms": 20.831508000014765} +{"id": "g0089-plano_troca-longo_contexto-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_pedido": 0.00039996000399960006, "plano_consulta": 0.0024997500249975004, "desconto_retencao": 0.0004999500049995, "conta_contestacao": 0.00039996000399960006, "plano_troca": 0.1287871212878712, "plano_nova_linha": 0.8664133586641336, "cadastro_atualizacao": 0.00039996000399960006, "sem_correspondencia": 0.0005999400059994001}, "confidence": 0.7978, "input_tokens": 250, "latency_ms": 21.413169999988213} +{"id": "g0089-plano_troca-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"desconto_retencao": 0.01229754049190162, "portabilidade": 0.02989402119576085, "plano_nova_linha": 0.0651869626074785, "conta_debito_automatico_digital": 0.0034993001399720057, "internet_consumo": 0.6018796240751849, "fidelidade_pontos": 0.004199160167966407, "plano_consulta": 0.19466106778644274, "sem_correspondencia": 0.08838232353529295}, "confidence": 0.4144, "input_tokens": 251, "latency_ms": 21.04871500000627} +{"id": "g0089-plano_troca-longo_contexto-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.7260000000000001, "desconto_retencao": 0.0025000000000000005, "plano_nova_linha": 0.26500000000000007, "sem_correspondencia": 0.006500000000000001}, "confidence": 0.5441, "input_tokens": 160, "latency_ms": 20.04716900000858} +{"id": "g0089-plano_troca-longo_contexto-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 196, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0017, "plano_nova_linha": 0.0043, "plano_troca": 0.9939, "sem_correspondencia": 0.0001}, "confidence": 0.97, "input_tokens": 164, "latency_ms": 20.51703999998722} +{"id": "g0089-plano_troca-longo_contexto-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 171, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_segunda_via": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "plano_troca": 0.999993000049, "portabilidade": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 0.9999, "input_tokens": 241, "latency_ms": 20.944191000012324} +{"id": "g0089-plano_troca-longo_contexto-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_resgate": 9.999000099990002e-05, "plano_troca": 0.0064993500649935, "desconto_retencao": 9.999000099990002e-05, "negociacao_religacao": 9.999000099990002e-05, "plano_nova_linha": 0.9922007799220077, "roaming_cobranca": 9.999000099990002e-05, "plano_consulta": 0.0007999200079992001, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9758, "input_tokens": 242, "latency_ms": 20.924173000025803} +{"id": "g0089-plano_troca-longo_contexto-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9882, "plano_troca": 0.007, "desconto_retencao": 0.004, "sem_correspondencia": 0.0008}, "confidence": 0.9465, "input_tokens": 153, "latency_ms": 20.600106999978607} +{"id": "g0089-plano_troca-longo_contexto-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"reclamacao_atendimento": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "plano_troca": 0.999993000049, "roaming_pacote": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 250, "latency_ms": 20.902395000007346} +{"id": "g0089-plano_troca-longo_contexto-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 169, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "atendimento_humano": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "plano_nova_linha": 1.0000890079217048e-06, "cancelamento_linha": 1.0000890079217048e-06, "plano_troca": 0.9999889990209128, "marketplace_compra": 1.0000890079217048e-06, "vas_cancelamento": 1.0000890079217048e-06, "plano_consulta": 1.0000890079217048e-06, "negociacao_divida": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9997, "input_tokens": 304, "latency_ms": 20.808717999983628} +{"id": "g0089-plano_troca-longo_contexto-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 0.0018, "plano_nova_linha": 0.85, "recarga_nao_creditada": 0.0333, "suporte_chip_esim": 0.001, "plano_troca": 0.0333, "seguranca_perda_roubo": 0.0241, "roaming_pacote": 0.0257, "fidelidade_resgate": 0.0012, "plano_consulta": 0.0223, "reclamacao_atendimento": 0.0009, "marketplace_compra": 0.0011, "sem_correspondencia": 0.0053}, "confidence": 0.7178, "input_tokens": 312, "latency_ms": 21.087194000017462} +{"id": "g0090-plano_troca-indireto_multiplo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.7116423284656931, "plano_nova_linha": 0.07871574314862972, "roaming_duvida": 0.008901780356071212, "suporte_sem_sinal": 0.003400680136027205, "marketplace_compra": 0.0026005201040208035, "plano_troca": 0.18273654730946187, "plano_consulta": 0.005301060212042408, "cancelamento_linha": 0.0012002400480096017, "desconto_retencao": 0.0017003400680136024, "conta_pagamento_confirmacao": 0.0006001200240048009, "cadastro_atualizacao": 0.0006001200240048009, "sem_correspondencia": 0.0026005201040208035}, "confidence": 0.6373, "input_tokens": 282, "latency_ms": 21.410121999991816} +{"id": "g0090-plano_troca-indireto_multiplo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["marketplace_compra"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0049004900490049, "parceiros_ofertas": 0.0025002500250025004, "plano_nova_linha": 0.1999199919991999, "negociacao_religacao": 0.0018001800180018, "suporte_chip_esim": 0.0033003300330033004, "desconto_retencao": 0.0013001300130013002, "roaming_cobranca": 0.0251025102510251, "atendimento_humano": 0.12271227122712272, "beneficios_consulta": 0.002000200020002, "plano_consulta": 0.0062006200620062, "marketplace_pedido": 0.0097009700970097, "cancelamento_linha": 0.04200420042004201, "fidelidade_resgate": 0.0036003600360036, "plano_troca": 0.0024002400240024, "conta_segunda_via": 0.015001500150015001, "sem_correspondencia": 0.5575557555755576}, "confidence": 0.4959, "input_tokens": 297, "latency_ms": 21.730718000014804} +{"id": "g0090-plano_troca-indireto_multiplo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"vas_cancelamento": 0.0004000000000000001, "plano_troca": 0.04750000000000001, "vas_consulta": 0.0004000000000000001, "negociacao_religacao": 0.00010000000000000002, "conta_segunda_via": 0.00010000000000000002, "plano_consulta": 0.08680000000000002, "desconto_retencao": 0.00010000000000000002, "roaming_duvida": 0.00010000000000000002, "plano_nova_linha": 0.8628000000000001, "internet_pacote_adicional": 0.00010000000000000002, "recarga_saldo": 0.00010000000000000002, "sem_correspondencia": 0.0015000000000000002}, "confidence": 0.7966, "input_tokens": 293, "latency_ms": 21.76447999997322} +{"id": "g0090-plano_troca-indireto_multiplo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 66, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0021000000000000003, "cancelamento_linha": 0.0022000000000000006, "plano_consulta": 0.0020000000000000005, "negociacao_divida": 0.0020000000000000005, "plano_troca": 0.9490000000000001, "suporte_sem_sinal": 0.0021000000000000003, "conta_debito_automatico_digital": 0.0021000000000000003, "conta_explicacao": 0.0022000000000000006, "bonus_nao_recebido": 0.0021000000000000003, "parceiros_ofertas": 0.0020000000000000005, "negociacao_religacao": 0.0020000000000000005, "plano_nova_linha": 0.013000000000000001, "internet_problema_conexao": 0.010800000000000002, "atendimento_humano": 0.0021000000000000003, "seguranca_fraude": 0.0021000000000000003, "sem_correspondencia": 0.0022000000000000006}, "confidence": 0.8835, "input_tokens": 291, "latency_ms": 21.84946299999524} +{"id": "g0090-plano_troca-indireto_multiplo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"desconto_retencao": 0.007100710071007102, "marketplace_compra": 0.020202020202020204, "plano_troca": 0.019301930193019304, "fidelidade_pontos": 0.011301130113011301, "plano_consulta": 0.5549554955495549, "conta_explicacao": 0.027602760276027604, "bonus_nao_recebido": 0.011001100110011002, "parceiros_ofertas": 0.0021002100210021, "plano_nova_linha": 0.015501550155015503, "reclamacao_atendimento": 0.2982298229822983, "recarga_realizar": 0.0026002600260026003, "sem_correspondencia": 0.030103010301030103}, "confidence": 0.4866, "input_tokens": 294, "latency_ms": 21.461493000003884} +{"id": "g0090-plano_troca-indireto_multiplo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"recarga_saldo": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "plano_troca": 0.999993000049, "suporte_chip_esim": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 226, "latency_ms": 21.279136999993398} +{"id": "g0090-plano_troca-indireto_multiplo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"atendimento_humano": 9.999850002249973e-07, "reclamacao_atendimento": 9.999850002249973e-07, "parceiros_ofertas": 9.999850002249973e-07, "cadastro_atualizacao": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "seguranca_fraude": 9.999850002249973e-07, "recarga_realizar": 0.9999850002249974, "plano_troca": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "conta_debito_automatico_digital": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 22.0238340000094} +{"id": "g0090-plano_troca-indireto_multiplo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 9.999970000090002e-07, "plano_troca": 0.9999970000090003, "plano_nova_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 136, "latency_ms": 20.1322629999936} +{"id": "g0090-plano_troca-indireto_multiplo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"vas_contratacao": 0.17381738173817385, "plano_nova_linha": 0.24312431243124316, "plano_troca": 0.4614461446144615, "plano_consulta": 0.0011001100110011003, "atendimento_humano": 0.012001200120012002, "conta_debito_automatico_digital": 0.00030003000300030005, "cancelamento_linha": 0.07020702070207022, "parceiros_ofertas": 0.0007000700070007002, "desconto_retencao": 0.00030003000300030005, "fidelidade_resgate": 0.00030003000300030005, "conta_explicacao": 0.0004000400040004001, "roaming_pacote": 0.034103410341034104, "vas_consulta": 0.00030003000300030005, "beneficios_consulta": 0.00030003000300030005, "conta_vencimento": 0.00030003000300030005, "sem_correspondencia": 0.0013001300130013002}, "confidence": 0.4952, "input_tokens": 294, "latency_ms": 21.71537600000306} +{"id": "g0090-plano_troca-indireto_multiplo-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9988990011009989, "plano_troca": 9.999990000010002e-05, "desconto_retencao": 9.99999000001e-07, "sem_correspondencia": 0.0009999990000010002}, "confidence": 0.9937, "input_tokens": 144, "latency_ms": 19.93701700001793} +{"id": "g0090-plano_troca-indireto_multiplo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 9.999860001959977e-07, "suporte_chip_esim": 9.999860001959977e-07, "suporte_configuracao": 9.999860001959977e-07, "marketplace_pedido": 9.999860001959977e-07, "reclamacao_atendimento": 9.999860001959977e-07, "desconto_retencao": 9.999860001959977e-05, "plano_nova_linha": 9.999860001959977e-07, "plano_consulta": 9.999860001959977e-07, "vas_consulta": 9.999860001959977e-07, "conta_explicacao": 9.999860001959977e-07, "plano_troca": 0.9998860015959782, "portabilidade": 9.999860001959977e-07, "troca_numero": 9.999860001959977e-07, "roaming_duvida": 9.999860001959977e-07, "internet_problema_conexao": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9995, "input_tokens": 291, "latency_ms": 21.75133099999016} +{"id": "g0090-plano_troca-indireto_multiplo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_pontos": 0.0003, "plano_consulta": 0.0066, "negociacao_religacao": 0.0155, "troca_numero": 0.0002, "portabilidade": 0.0067, "desconto_retencao": 0.001, "plano_nova_linha": 0.9645, "sem_correspondencia": 0.0052}, "confidence": 0.9016, "input_tokens": 211, "latency_ms": 20.90833799999814} +{"id": "g0093-plano_nova_linha-erros_digitacao-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "plano_troca": 0.9999850002249974, "troca_numero": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "marketplace_pedido": 9.999850002249973e-07, "recarga_saldo": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "fidelidade_resgate": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 21.828204999991385} +{"id": "g0093-plano_nova_linha-erros_digitacao-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 1.0000890079217048e-06, "bonus_nao_recebido": 1.0000890079217048e-06, "conta_vencimento": 1.0000890079217048e-06, "plano_consulta": 1.0000890079217048e-06, "portabilidade": 1.0000890079217048e-06, "cadastro_atualizacao": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "plano_nova_linha": 0.9999889990209128, "vas_contratacao": 1.0000890079217048e-06, "conta_contestacao": 1.0000890079217048e-06, "plano_troca": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9994, "input_tokens": 278, "latency_ms": 21.49464599997941} +{"id": "g0093-plano_nova_linha-erros_digitacao-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.7245724572457246, "conta_vencimento": 0.0008000800080008001, "plano_consulta": 0.0030003000300030005, "roaming_duvida": 0.00020002000200020003, "seguranca_perda_roubo": 0.00020002000200020003, "plano_nova_linha": 0.2707270727072707, "portabilidade": 0.00020002000200020003, "sem_correspondencia": 0.0003000300030003}, "confidence": 0.7026, "input_tokens": 220, "latency_ms": 21.14097999998421} +{"id": "g0093-plano_nova_linha-erros_digitacao-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9999850002249978, "negociacao_divida": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "marketplace_pedido": 9.999850002249977e-07, "beneficios_consulta": 9.999850002249977e-07, "negociacao_religacao": 9.999850002249977e-07, "parceiros_ofertas": 9.999850002249977e-07, "desconto_retencao": 9.999850002249977e-07, "suporte_configuracao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "vas_consulta": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 21.78115300000627} +{"id": "g0093-plano_nova_linha-erros_digitacao-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 1.0000980096049412e-06, "plano_nova_linha": 0.6076595506359623, "plano_troca": 0.3923384491680184, "sem_correspondencia": 1.0000980096049412e-06}, "confidence": 0.5166, "input_tokens": 140, "latency_ms": 20.63926799999649} +{"id": "g0093-plano_nova_linha-erros_digitacao-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"reclamacao_atendimento": 9.999850002249975e-07, "parceiros_ofertas": 9.999850002249975e-07, "plano_consulta": 9.999850002249975e-07, "suporte_chip_esim": 9.999850002249975e-07, "plano_nova_linha": 0.9999850002249976, "troca_numero": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "plano_troca": 9.999850002249975e-07, "conta_pagamento_confirmacao": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "atendimento_humano": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 22.19271700002423} +{"id": "g0093-plano_nova_linha-erros_digitacao-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"suporte_chip_esim": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "plano_nova_linha": 0.9999890001209991, "negociacao_divida": 9.999890001209992e-07, "plano_troca": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 21.55111899998019} +{"id": "g0093-plano_nova_linha-erros_digitacao-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 9.999850002249977e-07, "plano_nova_linha": 0.9999850002249978, "suporte_chip_esim": 9.999850002249977e-07, "marketplace_compra": 9.999850002249977e-07, "fidelidade_pontos": 9.999850002249977e-07, "bonus_nao_recebido": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "fidelidade_resgate": 9.999850002249977e-07, "recarga_nao_creditada": 9.999850002249977e-07, "conta_debito_automatico_digital": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 21.75067199999603} +{"id": "g0093-plano_nova_linha-erros_digitacao-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.7442000000000001, "conta_contestacao": 0.00010000000000000002, "plano_consulta": 0.00020000000000000004, "plano_troca": 0.25320000000000004, "conta_vencimento": 0.0012000000000000001, "reclamacao_atendimento": 0.00010000000000000002, "atendimento_humano": 0.00020000000000000004, "sem_correspondencia": 0.0008000000000000001}, "confidence": 0.7176, "input_tokens": 217, "latency_ms": 21.060406000003695} +{"id": "g0093-plano_nova_linha-erros_digitacao-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "plano_nova_linha": 0.999993000049, "plano_consulta": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 20.91468900002269} +{"id": "g0093-plano_nova_linha-erros_digitacao-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 73, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.00010000000000000002, "internet_consumo": 0.005900000000000001, "atendimento_humano": 0.0005000000000000001, "plano_nova_linha": 0.8627000000000001, "plano_troca": 0.13030000000000003, "plano_consulta": 0.00010000000000000002, "suporte_chip_esim": 0.00030000000000000003, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.7922, "input_tokens": 219, "latency_ms": 20.923446000011836} +{"id": "g0093-plano_nova_linha-erros_digitacao-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9679858532838304, "marketplace_compra": 1.000192036871079e-06, "conta_debito_automatico_digital": 1.000192036871079e-06, "seguranca_fraude": 0.00010001920368710792, "atendimento_humano": 1.000192036871079e-06, "plano_consulta": 1.000192036871079e-06, "suporte_chip_esim": 1.000192036871079e-06, "conta_explicacao": 1.000192036871079e-06, "negociacao_divida": 0.0003000576110613237, "internet_consumo": 1.000192036871079e-06, "plano_nova_linha": 0.031606068365126104, "sem_correspondencia": 1.000192036871079e-06}, "confidence": 0.9412, "input_tokens": 292, "latency_ms": 21.465107000011585} +{"id": "g0095-plano_nova_linha-emocional-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 9.999930000489998e-07, "conta_pagamento_confirmacao": 9.999930000489998e-07, "recarga_realizar": 9.999930000489998e-07, "bonus_nao_recebido": 9.999930000489998e-07, "plano_troca": 9.999930000489998e-07, "beneficios_consulta": 9.999930000489998e-07, "plano_nova_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 244, "latency_ms": 20.914745999988327} +{"id": "g0095-plano_nova_linha-emocional-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9997899390823336, "internet_consumo": 1.0002900841243957e-06, "conta_debito_automatico_digital": 1.0002900841243957e-06, "recarga_saldo": 1.0002900841243957e-06, "marketplace_compra": 1.0002900841243957e-06, "plano_troca": 0.00020005801682487916, "seguranca_perda_roubo": 1.0002900841243957e-06, "plano_consulta": 1.0002900841243957e-06, "fidelidade_resgate": 1.0002900841243957e-06, "cadastro_atualizacao": 1.0002900841243957e-06, "seguranca_fraude": 1.0002900841243957e-06, "sem_correspondencia": 1.0002900841243957e-06}, "confidence": 0.998, "input_tokens": 305, "latency_ms": 21.914600000002338} +{"id": "g0095-plano_nova_linha-emocional-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 9.99989000120999e-07, "vas_consulta": 9.99989000120999e-07, "suporte_configuracao": 9.99989000120999e-07, "portabilidade": 9.99989000120999e-07, "bonus_nao_recebido": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "plano_troca": 9.99989000120999e-07, "plano_nova_linha": 0.9999890001209989, "internet_consumo": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 21.610369999990553} +{"id": "g0095-plano_nova_linha-emocional-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6121612161216121, "plano_consulta": 0.0039003900390039, "plano_troca": 0.38303830383038306, "sem_correspondencia": 0.0009000900090009}, "confidence": 0.4977, "input_tokens": 154, "latency_ms": 20.968549000002668} +{"id": "g0095-plano_nova_linha-emocional-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 131, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "recarga_realizar": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "plano_nova_linha": 0.9999850002249971, "roaming_cobranca": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 312, "latency_ms": 21.7816130000017} +{"id": "g0095-plano_nova_linha-emocional-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9548, "plano_troca": 0.0179, "plano_consulta": 0.02, "sem_correspondencia": 0.0073}, "confidence": 0.8338, "input_tokens": 155, "latency_ms": 20.839240000015025} +{"id": "g0095-plano_nova_linha-emocional-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 9.999000099990002e-05, "plano_troca": 0.015398460153984602, "plano_nova_linha": 0.9843015698430158, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9407, "input_tokens": 157, "latency_ms": 20.42089099998634} +{"id": "g0095-plano_nova_linha-emocional-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_divida": 0.00020000000000000004, "plano_consulta": 0.17260000000000003, "plano_troca": 0.006300000000000001, "cadastro_atualizacao": 0.0045000000000000005, "plano_nova_linha": 0.7856000000000001, "recarga_saldo": 0.00030000000000000003, "desconto_retencao": 0.0012000000000000001, "sem_correspondencia": 0.029300000000000003}, "confidence": 0.6804, "input_tokens": 234, "latency_ms": 20.814475999998194} +{"id": "g0095-plano_nova_linha-emocional-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "plano_nova_linha": 0.999993000049, "suporte_sem_sinal": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 244, "latency_ms": 20.847470999996176} +{"id": "g0095-plano_nova_linha-emocional-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"cadastro_atualizacao": 0.0007001400280056009, "bonus_nao_recebido": 0.0007001400280056009, "negociacao_divida": 0.0007001400280056009, "plano_consulta": 0.002700540108021604, "plano_nova_linha": 0.946789357871574, "suporte_chip_esim": 0.0007001400280056009, "conta_pagamento_confirmacao": 0.0007001400280056009, "roaming_duvida": 0.0008001600320064012, "reclamacao_atendimento": 0.0009001800360072012, "conta_contestacao": 0.0007001400280056009, "vas_cancelamento": 0.024504900980196035, "fidelidade_resgate": 0.0008001600320064012, "plano_troca": 0.011802360472094415, "marketplace_compra": 0.0008001600320064012, "conta_explicacao": 0.0009001800360072012, "sem_correspondencia": 0.005801160232046408}, "confidence": 0.8909, "input_tokens": 307, "latency_ms": 21.93228999999519} +{"id": "g0095-plano_nova_linha-emocional-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 1.0000870075696584e-06, "plano_troca": 1.0000870075696584e-06, "cancelamento_linha": 0.0004000348030278634, "conta_segunda_via": 1.0000870075696584e-06, "internet_problema_conexao": 1.0000870075696584e-06, "plano_consulta": 1.0000870075696584e-06, "plano_nova_linha": 0.9994869553651166, "conta_explicacao": 1.0000870075696584e-06, "portabilidade": 0.00010000870075696585, "beneficios_consulta": 1.0000870075696584e-06, "conta_contestacao": 1.0000870075696584e-06, "roaming_pacote": 1.0000870075696584e-06, "fidelidade_resgate": 1.0000870075696584e-06, "vas_consulta": 1.0000870075696584e-06, "conta_debito_automatico_digital": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9978, "input_tokens": 307, "latency_ms": 21.85292400000094} +{"id": "g0095-plano_nova_linha-emocional-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9831983198319832, "plano_troca": 0.015101510151015103, "plano_consulta": 0.0013001300130013002, "sem_correspondencia": 0.0004000400040004001}, "confidence": 0.9334, "input_tokens": 155, "latency_ms": 20.4429939999784} +{"id": "g0097-plano_nova_linha-indireto_multiplo-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 176, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "seguranca_perda_roubo": 9.99985000224997e-07, "cadastro_atualizacao": 9.99985000224997e-07, "plano_troca": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "plano_consulta": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "plano_nova_linha": 0.9999850002249969, "recarga_saldo": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "conta_debito_automatico_digital": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 319, "latency_ms": 21.915756999987934} +{"id": "g0097-plano_nova_linha-indireto_multiplo-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_cobranca": 0.16100000000000003, "negociacao_religacao": 0.0007000000000000001, "vas_consulta": 0.009600000000000001, "recarga_realizar": 0.00030000000000000003, "recarga_nao_creditada": 0.0009000000000000002, "plano_consulta": 0.0017000000000000003, "plano_nova_linha": 0.007600000000000002, "suporte_chip_esim": 0.0010000000000000002, "suporte_configuracao": 0.7272000000000001, "conta_contestacao": 0.0022000000000000006, "seguranca_fraude": 0.04690000000000001, "plano_troca": 0.00040000000000000013, "marketplace_pedido": 0.0014000000000000002, "roaming_duvida": 0.036000000000000004, "conta_debito_automatico_digital": 0.0007000000000000001, "sem_correspondencia": 0.0024000000000000002}, "confidence": 0.6582, "input_tokens": 298, "latency_ms": 21.946197999994865} +{"id": "g0097-plano_nova_linha-indireto_multiplo-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_consulta", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 9.999850002249977e-07, "plano_nova_linha": 0.9999850002249978, "vas_contratacao": 9.999850002249977e-07, "suporte_chip_esim": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "atendimento_humano": 9.999850002249977e-07, "internet_consumo": 9.999850002249977e-07, "desconto_retencao": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "fidelidade_resgate": 9.999850002249977e-07, "conta_explicacao": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 310, "latency_ms": 22.000707999978886} +{"id": "g0097-plano_nova_linha-indireto_multiplo-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_consulta": 0.0006, "plano_nova_linha": 0.0157, "plano_troca": 0.983, "sem_correspondencia": 0.0007}, "confidence": 0.9338, "input_tokens": 149, "latency_ms": 20.682428999975855} +{"id": "g0097-plano_nova_linha-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"marketplace_pedido": 0.0005, "suporte_sem_sinal": 0.0014, "vas_cancelamento": 0.003, "portabilidade": 0.1851, "conta_explicacao": 0.0005, "conta_pagamento_confirmacao": 0.0002, "plano_troca": 0.0463, "cancelamento_linha": 0.7436, "conta_vencimento": 0.0002, "plano_consulta": 0.0049, "internet_consumo": 0.0021, "sem_correspondencia": 0.0122}, "confidence": 0.6758, "input_tokens": 290, "latency_ms": 21.966062000018383} +{"id": "g0097-plano_nova_linha-indireto_multiplo-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 9.99997000009e-07, "plano_troca": 9.99997000009e-07, "plano_nova_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 149, "latency_ms": 21.036766999998235} +{"id": "g0097-plano_nova_linha-indireto_multiplo-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0355, "plano_troca": 0.0684, "conta_contestacao": 0.0032, "desconto_retencao": 0.0133, "fidelidade_resgate": 0.0045, "plano_nova_linha": 0.8305, "marketplace_pedido": 0.0029, "sem_correspondencia": 0.0417}, "confidence": 0.6606, "input_tokens": 232, "latency_ms": 20.396502000011196} +{"id": "g0097-plano_nova_linha-indireto_multiplo-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 9.999930000490002e-07, "plano_nova_linha": 0.9999930000490003, "plano_consulta": 9.999930000490002e-07, "bonus_nao_recebido": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "marketplace_pedido": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 242, "latency_ms": 21.425913999991053} +{"id": "g0097-plano_nova_linha-indireto_multiplo-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"internet_consumo": 1.0000850072256139e-06, "desconto_retencao": 1.0000850072256139e-06, "internet_problema_conexao": 1.0000850072256139e-06, "beneficios_consulta": 1.0000850072256139e-06, "internet_pacote_adicional": 1.0000850072256139e-06, "conta_segunda_via": 1.0000850072256139e-06, "plano_consulta": 1.0000850072256139e-06, "fidelidade_pontos": 1.0000850072256139e-06, "plano_nova_linha": 0.9999849987248914, "conta_debito_automatico_digital": 1.0000850072256139e-06, "negociacao_religacao": 1.0000850072256139e-06, "plano_troca": 1.0000850072256139e-06, "recarga_saldo": 1.0000850072256139e-06, "seguranca_perda_roubo": 1.0000850072256139e-06, "seguranca_fraude": 1.0000850072256139e-06, "sem_correspondencia": 1.0000850072256139e-06}, "confidence": 0.9998, "input_tokens": 302, "latency_ms": 21.87299100000928} +{"id": "g0097-plano_nova_linha-indireto_multiplo-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 103, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 9.999850002249977e-07, "plano_nova_linha": 0.9999850002249978, "vas_contratacao": 9.999850002249977e-07, "fidelidade_resgate": 9.999850002249977e-07, "recarga_saldo": 9.999850002249977e-07, "reclamacao_atendimento": 9.999850002249977e-07, "roaming_duvida": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "vas_consulta": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "suporte_chip_esim": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "recarga_nao_creditada": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 302, "latency_ms": 21.800407000000632} +{"id": "g0097-plano_nova_linha-indireto_multiplo-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"conta_explicacao": 0.0005000985194083235, "internet_consumo": 0.0002000394077633294, "troca_numero": 0.0005000985194083235, "plano_consulta": 0.002300453189278288, "vas_consulta": 0.0005000985194083235, "portabilidade": 0.000600118223289988, "recarga_saldo": 0.000300059111644994, "roaming_duvida": 1.000197038816647e-06, "atendimento_humano": 0.0001000197038816647, "plano_troca": 1.000197038816647e-06, "beneficios_consulta": 0.000300059111644994, "bonus_nao_recebido": 0.9672905562395792, "marketplace_compra": 1.000197038816647e-06, "plano_nova_linha": 0.027205359455812792, "negociacao_religacao": 0.0001000197038816647, "sem_correspondencia": 0.0001000197038816647}, "confidence": 0.9382, "input_tokens": 299, "latency_ms": 22.03991700000074} +{"id": "g0097-plano_nova_linha-indireto_multiplo-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "plano_nova_linha": 0.9999890001209993, "seguranca_perda_roubo": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "reclamacao_atendimento": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "marketplace_pedido": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "recarga_saldo": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 21.563297000000148} +{"id": "g0098-internet_pacote_adicional-curto_neutro-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.025294941011797634, "seguranca_perda_roubo": 0.0007998400319936011, "parceiros_ofertas": 0.005998800239952008, "vas_cancelamento": 0.0007998400319936011, "roaming_duvida": 0.0007998400319936011, "bonus_nao_recebido": 0.0007998400319936011, "conta_explicacao": 0.0007998400319936011, "internet_pacote_adicional": 0.5234953009398119, "fidelidade_resgate": 0.0007998400319936011, "beneficios_consulta": 0.0007998400319936011, "internet_consumo": 0.08798240351929612, "negociacao_divida": 0.0007998400319936011, "internet_problema_conexao": 0.3460307938412317, "roaming_pacote": 0.0007998400319936011, "cancelamento_linha": 0.0007998400319936011, "sem_correspondencia": 0.0031993601279744046}, "confidence": 0.5969, "input_tokens": 286, "latency_ms": 21.825689999985798} +{"id": "g0098-internet_pacote_adicional-curto_neutro-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.004299570042995701, "internet_pacote_adicional": 0.31236876312368766, "suporte_chip_esim": 0.0014998500149985001, "conta_contestacao": 0.0020997900209979003, "suporte_configuracao": 0.48375162483751627, "bonus_nao_recebido": 0.0008999100089991, "fidelidade_resgate": 0.0006999300069993001, "vas_cancelamento": 0.0016998300169983002, "internet_problema_conexao": 0.09789021097890212, "desconto_retencao": 0.0004999500049995, "marketplace_compra": 0.0029997000299970002, "negociacao_divida": 0.0004999500049995, "internet_consumo": 0.06029397060293971, "seguranca_fraude": 0.019898010198980104, "plano_troca": 0.0033996600339966003, "sem_correspondencia": 0.0071992800719928}, "confidence": 0.5175, "input_tokens": 285, "latency_ms": 22.329055999989578} +{"id": "g0098-internet_pacote_adicional-curto_neutro-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0602, "internet_pacote_adicional": 0.1224, "bonus_nao_recebido": 0.0022, "sem_correspondencia": 0.8152}, "confidence": 0.5626, "input_tokens": 133, "latency_ms": 21.54709600000615} +{"id": "g0098-internet_pacote_adicional-curto_neutro-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.0015998400159984002, "fidelidade_pontos": 0.0004999500049995, "conta_explicacao": 0.0012998700129987, "portabilidade": 0.0017998200179982, "vas_cancelamento": 0.00019998000199980003, "bonus_nao_recebido": 0.00029997000299970003, "vas_consulta": 0.0236976302369763, "roaming_pacote": 0.00019998000199980003, "internet_consumo": 0.014198580141985802, "internet_pacote_adicional": 0.9537046295370463, "internet_problema_conexao": 0.0018998100189981002, "sem_correspondencia": 0.0005999400059994001}, "confidence": 0.8996, "input_tokens": 271, "latency_ms": 22.15622699998221} +{"id": "g0098-internet_pacote_adicional-curto_neutro-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.0009, "internet_problema_conexao": 0.0066, "internet_consumo": 0.0427, "conta_segunda_via": 0.0002, "roaming_pacote": 0.0001, "bonus_nao_recebido": 0.0002, "internet_pacote_adicional": 0.9487, "sem_correspondencia": 0.0006}, "confidence": 0.8881, "input_tokens": 220, "latency_ms": 21.913998000002266} +{"id": "g0098-internet_pacote_adicional-curto_neutro-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.0713, "roaming_duvida": 0.0076, "vas_cancelamento": 0.0304, "roaming_pacote": 0.0129, "recarga_saldo": 0.0104, "internet_consumo": 0.3002, "conta_vencimento": 0.0273, "suporte_chip_esim": 0.0168, "bonus_nao_recebido": 0.0139, "plano_consulta": 0.0339, "internet_pacote_adicional": 0.4463, "sem_correspondencia": 0.029}, "confidence": 0.356, "input_tokens": 273, "latency_ms": 22.14636899998368} +{"id": "g0098-internet_pacote_adicional-curto_neutro-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_pacote_adicional": 0.12048795120487951, "roaming_pacote": 9.999000099990002e-05, "roaming_cobranca": 9.999000099990002e-05, "suporte_sem_sinal": 9.999000099990002e-05, "bonus_nao_recebido": 0.00019998000199980003, "internet_problema_conexao": 0.5658434156584341, "internet_consumo": 0.3124687531246875, "sem_correspondencia": 0.0006999300069993001}, "confidence": 0.5433, "input_tokens": 210, "latency_ms": 21.33543499999746} +{"id": "g0098-internet_pacote_adicional-curto_neutro-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "negociacao_divida": 9.99985000224997e-07, "seguranca_fraude": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "internet_consumo": 9.99985000224997e-07, "internet_problema_conexao": 9.99985000224997e-07, "portabilidade": 9.99985000224997e-07, "internet_pacote_adicional": 0.9999850002249969, "suporte_configuracao": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 286, "latency_ms": 21.908972999995058} +{"id": "g0098-internet_pacote_adicional-curto_neutro-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.0689, "roaming_pacote": 0.0169, "internet_pacote_adicional": 0.658, "sem_correspondencia": 0.2562}, "confidence": 0.3669, "input_tokens": 132, "latency_ms": 29.120035999994798} +{"id": "g0098-internet_pacote_adicional-curto_neutro-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.01200240048009602, "internet_consumo": 0.29515903180636127, "vas_cancelamento": 0.006501300260052011, "recarga_nao_creditada": 0.010802160432086419, "reclamacao_atendimento": 0.020504100820164035, "plano_consulta": 0.006501300260052011, "roaming_duvida": 0.006501300260052011, "internet_pacote_adicional": 0.590118023604721, "roaming_pacote": 0.006501300260052011, "internet_problema_conexao": 0.020804160832166435, "bonus_nao_recebido": 0.006501300260052011, "sem_correspondencia": 0.01810362072414483}, "confidence": 0.5288, "input_tokens": 277, "latency_ms": 24.535941999999977} +{"id": "g0098-internet_pacote_adicional-curto_neutro-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.00010003951560866542, "negociacao_divida": 0.00010003951560866542, "internet_consumo": 0.0009003556404779887, "troca_numero": 0.025009878902166355, "cancelamento_linha": 1.000395156086654e-06, "internet_pacote_adicional": 0.0004001580624346617, "recarga_saldo": 1.000395156086654e-06, "bonus_nao_recebido": 0.0004001580624346617, "beneficios_consulta": 1.000395156086654e-06, "negociacao_religacao": 0.0006002370936519924, "marketplace_compra": 0.9701832223728372, "roaming_pacote": 1.000395156086654e-06, "plano_troca": 1.000395156086654e-06, "parceiros_ofertas": 0.0004001580624346617, "internet_problema_conexao": 0.0011004346716953196, "sem_correspondencia": 0.0008003161248693233}, "confidence": 0.9422, "input_tokens": 280, "latency_ms": 21.222018999992542} +{"id": "g0098-internet_pacote_adicional-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_consumo": 0.029200000000000004, "conta_contestacao": 0.0036000000000000003, "beneficios_consulta": 0.005000000000000001, "bonus_nao_recebido": 0.013000000000000001, "vas_contratacao": 0.47790000000000005, "recarga_saldo": 0.0021000000000000003, "roaming_pacote": 0.021000000000000005, "conta_vencimento": 0.0015000000000000002, "internet_problema_conexao": 0.011300000000000001, "cadastro_atualizacao": 0.0015000000000000002, "marketplace_compra": 0.41520000000000007, "sem_correspondencia": 0.018700000000000005}, "confidence": 0.5321, "input_tokens": 273, "latency_ms": 21.553358000005574} +{"id": "g0102-internet_pacote_adicional-emocional-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.0026002600260026003, "internet_pacote_adicional": 0.5924592459245925, "conta_debito_automatico_digital": 0.0005000500050005, "internet_consumo": 0.282028202820282, "bonus_nao_recebido": 0.004100410041004101, "roaming_cobranca": 0.0006000600060006, "conta_contestacao": 0.0006000600060006, "parceiros_ofertas": 0.0008000800080008001, "seguranca_perda_roubo": 0.0015001500150015003, "internet_problema_conexao": 0.1113111311131113, "roaming_pacote": 0.0009000900090009, "sem_correspondencia": 0.0026002600260026003}, "confidence": 0.5977, "input_tokens": 293, "latency_ms": 21.659964000008358} +{"id": "g0102-internet_pacote_adicional-emocional-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.0008001600320064014, "fidelidade_resgate": 0.011102220444088819, "vas_consulta": 0.06141228245649131, "roaming_pacote": 0.0009001800360072014, "conta_vencimento": 0.0008001600320064014, "negociacao_divida": 0.0008001600320064014, "conta_segunda_via": 0.0009001800360072014, "internet_problema_conexao": 0.16543308661732348, "bonus_nao_recebido": 0.0011002200440088019, "recarga_saldo": 0.0010002000400080016, "internet_consumo": 0.5751150230046009, "vas_contratacao": 0.0011002200440088019, "internet_pacote_adicional": 0.1767353470694139, "cadastro_atualizacao": 0.0008001600320064014, "conta_debito_automatico_digital": 0.0008001600320064014, "sem_correspondencia": 0.001200240048009602}, "confidence": 0.5617, "input_tokens": 300, "latency_ms": 22.19534100001397} +{"id": "g0102-internet_pacote_adicional-emocional-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.2085791420857914, "vas_cancelamento": 0.0006999300069992999, "roaming_pacote": 0.0021997800219978, "internet_pacote_adicional": 0.335966403359664, "bonus_nao_recebido": 0.012798720127987199, "internet_problema_conexao": 0.41165883411658827, "beneficios_consulta": 0.0176982301769823, "sem_correspondencia": 0.010398960103989599}, "confidence": 0.3981, "input_tokens": 222, "latency_ms": 21.11997299999757} +{"id": "g0102-internet_pacote_adicional-emocional-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"roaming_pacote": 0.0063, "plano_nova_linha": 0.0312, "portabilidade": 0.0152, "conta_explicacao": 0.0382, "negociacao_religacao": 0.0097, "roaming_cobranca": 0.0343, "internet_consumo": 0.1455, "cadastro_atualizacao": 0.0407, "marketplace_pedido": 0.4446, "conta_debito_automatico_digital": 0.0202, "internet_pacote_adicional": 0.1235, "seguranca_perda_roubo": 0.0047, "parceiros_ofertas": 0.0251, "bonus_nao_recebido": 0.0075, "internet_problema_conexao": 0.0461, "sem_correspondencia": 0.0072}, "confidence": 0.3042, "input_tokens": 303, "latency_ms": 26.87661600000979} +{"id": "g0102-internet_pacote_adicional-emocional-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.638036196380362, "internet_consumo": 0.10018998100189981, "vas_consulta": 0.020997900209979003, "bonus_nao_recebido": 0.03569643035696431, "plano_nova_linha": 0.036896310368963105, "internet_problema_conexao": 0.044495550444955505, "roaming_pacote": 0.029597040295970406, "sem_correspondencia": 0.09409059094090591}, "confidence": 0.3729, "input_tokens": 218, "latency_ms": 27.459807000013825} +{"id": "g0102-internet_pacote_adicional-emocional-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 105, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.06320632063206322, "internet_pacote_adicional": 0.6875687568756876, "troca_numero": 0.00020002000200020005, "roaming_pacote": 0.0011001100110011003, "conta_explicacao": 0.0012001200120012002, "bonus_nao_recebido": 0.004900490049004901, "internet_problema_conexao": 0.24132413241324133, "sem_correspondencia": 0.0005000500050005002}, "confidence": 0.6043, "input_tokens": 218, "latency_ms": 21.347696999981736} +{"id": "g0102-internet_pacote_adicional-emocional-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.0030000000000000005, "bonus_nao_recebido": 0.010300000000000002, "internet_problema_conexao": 0.22970000000000002, "desconto_retencao": 0.009700000000000002, "roaming_pacote": 0.0028000000000000004, "internet_consumo": 0.08050000000000002, "internet_pacote_adicional": 0.6385000000000001, "sem_correspondencia": 0.025500000000000002}, "confidence": 0.4967, "input_tokens": 224, "latency_ms": 20.63960399999587} +{"id": "g0102-internet_pacote_adicional-emocional-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.0045004500450045, "troca_numero": 0.004300430043004301, "internet_pacote_adicional": 0.653965396539654, "bonus_nao_recebido": 0.0045004500450045, "internet_problema_conexao": 0.1414141414141414, "internet_consumo": 0.15291529152915292, "roaming_pacote": 0.0058005800580058, "sem_correspondencia": 0.0326032603260326}, "confidence": 0.4925, "input_tokens": 217, "latency_ms": 26.461749000020518} +{"id": "g0102-internet_pacote_adicional-emocional-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0023, "internet_pacote_adicional": 0.9446, "bonus_nao_recebido": 0.0503, "sem_correspondencia": 0.0028}, "confidence": 0.8306, "input_tokens": 147, "latency_ms": 24.858702000017274} +{"id": "g0102-internet_pacote_adicional-emocional-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"internet_problema_conexao": 0.2832849854956487, "troca_numero": 0.0019005701710513151, "bonus_nao_recebido": 0.0009002700810243072, "desconto_retencao": 0.0009002700810243072, "internet_pacote_adicional": 0.2661798539561868, "roaming_cobranca": 0.001500450135040512, "marketplace_pedido": 0.41222366710013, "roaming_pacote": 0.0006001800540162048, "parceiros_ofertas": 0.0011003300990297088, "suporte_configuracao": 0.0006001800540162048, "internet_consumo": 0.028008402520756225, "sem_correspondencia": 0.0028008402520756223}, "confidence": 0.4996, "input_tokens": 291, "latency_ms": 22.946740999998383} +{"id": "g0102-internet_pacote_adicional-emocional-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_pacote_adicional": 0.03540000000000001, "internet_problema_conexao": 0.5538000000000001, "marketplace_pedido": 0.004000000000000001, "bonus_nao_recebido": 0.00040000000000000013, "fidelidade_resgate": 0.00010000000000000003, "suporte_sem_sinal": 0.00010000000000000003, "seguranca_perda_roubo": 0.00010000000000000003, "cancelamento_linha": 0.00030000000000000003, "roaming_pacote": 0.00010000000000000003, "internet_consumo": 0.3989000000000001, "atendimento_humano": 0.00010000000000000003, "conta_debito_automatico_digital": 0.00010000000000000003, "conta_vencimento": 0.00010000000000000003, "conta_contestacao": 0.0005000000000000001, "reclamacao_atendimento": 0.005100000000000001, "sem_correspondencia": 0.0009000000000000002}, "confidence": 0.6816, "input_tokens": 298, "latency_ms": 22.097515999973893} +{"id": "g0102-internet_pacote_adicional-emocional-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.00030000000000000003, "bonus_nao_recebido": 0.0008000000000000001, "internet_pacote_adicional": 0.9944000000000001, "sem_correspondencia": 0.0045000000000000005}, "confidence": 0.9727, "input_tokens": 145, "latency_ms": 21.860349999997197} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0141, "internet_pacote_adicional": 0.0449, "bonus_nao_recebido": 0.0236, "sem_correspondencia": 0.9174}, "confidence": 0.7352, "input_tokens": 142, "latency_ms": 31.417214999976295} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"internet_consumo": 0.1386, "internet_problema_conexao": 0.0678, "internet_pacote_adicional": 0.0824, "atendimento_humano": 0.0711, "conta_contestacao": 0.0424, "roaming_pacote": 0.0024, "cadastro_atualizacao": 0.2971, "negociacao_divida": 0.0355, "plano_consulta": 0.0369, "seguranca_perda_roubo": 0.0292, "bonus_nao_recebido": 0.0114, "sem_correspondencia": 0.1852}, "confidence": 0.1686, "input_tokens": 284, "latency_ms": 25.902481999992233} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.00019998000199980003, "internet_pacote_adicional": 0.9941005899410059, "bonus_nao_recebido": 0.004399560043995601, "sem_correspondencia": 0.0012998700129987}, "confidence": 0.9716, "input_tokens": 141, "latency_ms": 21.30145300000663} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"bonus_nao_recebido": 0.004299140171965607, "fidelidade_resgate": 0.009598080383923215, "internet_problema_conexao": 0.045490901819636075, "internet_consumo": 0.048990201959608085, "roaming_pacote": 0.37462507498500297, "internet_pacote_adicional": 0.34783043391321733, "cadastro_atualizacao": 0.16376724655068986, "sem_correspondencia": 0.005398920215956809}, "confidence": 0.3192, "input_tokens": 236, "latency_ms": 21.820046999977194} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.1054, "internet_pacote_adicional": 0.3404, "roaming_pacote": 0.0312, "sem_correspondencia": 0.523}, "confidence": 0.2418, "input_tokens": 136, "latency_ms": 23.6639089999926} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos", "fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.10081008100810081, "reclamacao_atendimento": 0.0465046504650465, "cancelamento_linha": 0.004100410041004101, "vas_cancelamento": 0.0115011501150115, "roaming_pacote": 0.0009000900090009, "vas_contratacao": 0.0033003300330033004, "internet_pacote_adicional": 0.009500950095009501, "internet_problema_conexao": 0.08350835083508351, "recarga_realizar": 0.0031003100310031, "recarga_saldo": 0.0033003300330033004, "bonus_nao_recebido": 0.6544654465446544, "sem_correspondencia": 0.07900790079007901}, "confidence": 0.5011, "input_tokens": 285, "latency_ms": 22.09706800002209} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9969003099690031, "roaming_pacote": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "plano_troca": 9.999000099990002e-05, "bonus_nao_recebido": 0.00019998000199980003, "internet_consumo": 0.0008999100089991, "internet_problema_conexao": 0.000999900009999, "sem_correspondencia": 0.0006999300069993001}, "confidence": 0.9881, "input_tokens": 218, "latency_ms": 21.095573999986073} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.1108110811081108, "bonus_nao_recebido": 0.0249024902490249, "internet_pacote_adicional": 0.04440444044404441, "troca_numero": 0.1316131613161316, "roaming_pacote": 0.0056005600560056, "internet_consumo": 0.21702170217021702, "cancelamento_linha": 0.018201820182018203, "sem_correspondencia": 0.4474447444744475}, "confidence": 0.262, "input_tokens": 208, "latency_ms": 20.455376000001024} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9624971125086625, "bonus_nao_recebido": 9.99997000009e-07, "portabilidade": 9.99997000009e-07, "atendimento_humano": 9.999970000090001e-05, "internet_pacote_adicional": 0.00039999880000360003, "roaming_pacote": 9.99997000009e-07, "internet_consumo": 0.0366998899003303, "sem_correspondencia": 0.0002999991000027}, "confidence": 0.9208, "input_tokens": 206, "latency_ms": 21.31751100000656} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.0013001300130013002, "internet_pacote_adicional": 0.9932993299329934, "roaming_pacote": 0.003200320032003201, "sem_correspondencia": 0.0022002200220022005}, "confidence": 0.9656, "input_tokens": 142, "latency_ms": 20.775864000000865} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.0002, "roaming_pacote": 0.0001, "bonus_nao_recebido": 0.0001, "internet_consumo": 0.0018, "internet_problema_conexao": 0.0013, "internet_pacote_adicional": 0.9958, "seguranca_perda_roubo": 0.0001, "sem_correspondencia": 0.0006}, "confidence": 0.9841, "input_tokens": 226, "latency_ms": 21.484849000017903} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6743, "bonus_nao_recebido": 0.0124, "roaming_pacote": 0.0065, "sem_correspondencia": 0.3068}, "confidence": 0.4838, "input_tokens": 138, "latency_ms": 20.884816999995337} +{"id": "g0105-internet_consumo-curto_neutro-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"vas_consulta": 0.005100510051005101, "vas_contratacao": 0.0012001200120012002, "recarga_saldo": 0.0008000800080008002, "internet_problema_conexao": 0.09910991099109911, "suporte_sem_sinal": 0.00010001000100010003, "atendimento_humano": 0.00010001000100010003, "conta_contestacao": 0.00030003000300030005, "plano_consulta": 0.051405140514051414, "internet_pacote_adicional": 0.010601060106010602, "parceiros_ofertas": 0.00010001000100010003, "conta_segunda_via": 0.00010001000100010003, "fidelidade_resgate": 0.00010001000100010003, "internet_consumo": 0.8300830083008301, "conta_vencimento": 0.00010001000100010003, "negociacao_divida": 0.00010001000100010003, "sem_correspondencia": 0.0007000700070007002}, "confidence": 0.7691, "input_tokens": 287, "latency_ms": 21.93903999997815} +{"id": "g0105-internet_consumo-curto_neutro-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"beneficios_consulta": 1.0000940088368307e-06, "plano_nova_linha": 1.0000940088368307e-06, "plano_troca": 1.0000940088368307e-06, "negociacao_divida": 1.0000940088368307e-06, "internet_consumo": 0.9937934165811587, "plano_consulta": 0.00020001880176736614, "seguranca_perda_roubo": 0.00010000940088368307, "internet_pacote_adicional": 0.0005000470044184154, "cancelamento_linha": 0.0005000470044184154, "internet_problema_conexao": 0.0008000752070694646, "reclamacao_atendimento": 1.0000940088368307e-06, "roaming_pacote": 1.0000940088368307e-06, "marketplace_compra": 0.00010000940088368307, "recarga_saldo": 0.0013001222114878799, "vas_consulta": 0.00010000940088368307, "sem_correspondencia": 0.0026002444229757597}, "confidence": 0.9822, "input_tokens": 284, "latency_ms": 21.931639999991148} +{"id": "g0105-internet_consumo-curto_neutro-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.0263, "atendimento_humano": 0.0142, "internet_pacote_adicional": 0.048, "seguranca_fraude": 0.0116, "plano_consulta": 0.3334, "internet_problema_conexao": 0.372, "internet_consumo": 0.1856, "sem_correspondencia": 0.0089}, "confidence": 0.3064, "input_tokens": 210, "latency_ms": 21.181582999986404} +{"id": "g0105-internet_consumo-curto_neutro-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 9.99997000009e-07, "recarga_saldo": 9.99997000009e-07, "internet_consumo": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 127, "latency_ms": 21.355724000017062} +{"id": "g0105-internet_consumo-curto_neutro-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.004300000000000001, "plano_consulta": 0.0032000000000000006, "internet_consumo": 0.9884000000000001, "sem_correspondencia": 0.004100000000000001}, "confidence": 0.9453, "input_tokens": 131, "latency_ms": 20.806009000011727} +{"id": "g0105-internet_consumo-curto_neutro-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0005000000000000001, "internet_consumo": 0.9991000000000001, "recarga_saldo": 0.00010000000000000002, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9942, "input_tokens": 129, "latency_ms": 20.71999300000016} +{"id": "g0105-internet_consumo-curto_neutro-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 1.0000960092168849e-06, "atendimento_humano": 1.0000960092168849e-06, "internet_problema_conexao": 0.8608826447338945, "plano_nova_linha": 0.00020001920184337698, "seguranca_fraude": 0.00010000960092168849, "reclamacao_atendimento": 1.0000960092168849e-06, "internet_consumo": 0.09960956251800174, "recarga_saldo": 0.00030002880276506545, "internet_pacote_adicional": 0.03440330271706084, "suporte_chip_esim": 1.0000960092168849e-06, "plano_consulta": 0.0006000576055301309, "seguranca_perda_roubo": 0.0007000672064518195, "fidelidade_pontos": 0.00010000960092168849, "marketplace_pedido": 0.00020001920184337698, "conta_explicacao": 0.0024002304221205236, "sem_correspondencia": 0.0005000480046084424}, "confidence": 0.8157, "input_tokens": 285, "latency_ms": 21.723675999993475} +{"id": "g0105-internet_consumo-curto_neutro-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0023, "internet_consumo": 0.9853, "internet_pacote_adicional": 0.0012, "internet_problema_conexao": 0.0048, "plano_consulta": 0.0017, "suporte_configuracao": 0.0007, "plano_nova_linha": 0.0008, "sem_correspondencia": 0.0032}, "confidence": 0.9509, "input_tokens": 210, "latency_ms": 21.046895000012} +{"id": "g0105-internet_consumo-curto_neutro-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.0017000000000000001, "atendimento_humano": 0.00010000000000000002, "troca_numero": 0.00010000000000000002, "internet_consumo": 0.8704000000000001, "recarga_saldo": 0.00010000000000000002, "beneficios_consulta": 0.00010000000000000002, "plano_consulta": 0.00010000000000000002, "parceiros_ofertas": 0.00010000000000000002, "internet_problema_conexao": 0.12150000000000001, "seguranca_fraude": 0.00010000000000000002, "reclamacao_atendimento": 0.0005000000000000001, "sem_correspondencia": 0.005200000000000001}, "confidence": 0.8289, "input_tokens": 280, "latency_ms": 21.004446999995707} +{"id": "g0105-internet_consumo-curto_neutro-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 9.997000899730082e-05, "plano_consulta": 0.0017994601619514146, "portabilidade": 0.00019994001799460164, "conta_contestacao": 0.00019994001799460164, "conta_vencimento": 0.0018994301709487154, "vas_consulta": 0.0012996101169649105, "marketplace_pedido": 0.0002999100269919024, "conta_segunda_via": 0.00019994001799460164, "roaming_pacote": 9.997000899730082e-05, "negociacao_religacao": 9.997000899730082e-05, "internet_pacote_adicional": 0.0012996101169649105, "recarga_saldo": 0.000499850044986504, "troca_numero": 9.997000899730082e-05, "internet_consumo": 0.9697090872738179, "internet_problema_conexao": 0.02179346196141158, "sem_correspondencia": 0.0003998800359892033}, "confidence": 0.9389, "input_tokens": 283, "latency_ms": 21.82916099999943} +{"id": "g0105-internet_consumo-curto_neutro-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"conta_pagamento_confirmacao": 0.0014001400140014, "internet_pacote_adicional": 0.0013001300130013002, "plano_consulta": 0.6511651165116512, "internet_problema_conexao": 0.012801280128012802, "recarga_saldo": 0.2304230423042304, "internet_consumo": 0.0637063706370637, "roaming_cobranca": 0.008000800080008, "sem_correspondencia": 0.0312031203120312}, "confidence": 0.5124, "input_tokens": 211, "latency_ms": 21.148307999993676} +{"id": "g0105-internet_consumo-curto_neutro-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0004000368033859115, "recarga_saldo": 1.0000920084647786e-06, "troca_numero": 1.0000920084647786e-06, "parceiros_ofertas": 1.0000920084647786e-06, "internet_consumo": 0.9993919440588532, "internet_problema_conexao": 0.00010000920084647787, "beneficios_consulta": 1.0000920084647786e-06, "seguranca_fraude": 1.0000920084647786e-06, "conta_vencimento": 1.0000920084647786e-06, "conta_debito_automatico_digital": 1.0000920084647786e-06, "internet_pacote_adicional": 1.0000920084647786e-06, "sem_correspondencia": 0.00010000920084647787}, "confidence": 0.9972, "input_tokens": 284, "latency_ms": 22.690405000020064} +{"id": "g0106-internet_consumo-informal_abreviado-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"negociacao_religacao": 9.998000399920017e-05, "recarga_saldo": 0.0003999200159968007, "plano_nova_linha": 9.998000399920017e-05, "roaming_cobranca": 9.998000399920017e-05, "conta_contestacao": 9.998000399920017e-05, "troca_numero": 9.998000399920017e-05, "internet_consumo": 0.998000399920016, "marketplace_compra": 9.998000399920017e-05, "suporte_sem_sinal": 9.998000399920017e-05, "internet_pacote_adicional": 9.998000399920017e-05, "internet_problema_conexao": 9.998000399920017e-05, "suporte_configuracao": 9.998000399920017e-05, "conta_explicacao": 0.00019996000799840034, "plano_consulta": 9.998000399920017e-05, "conta_vencimento": 9.998000399920017e-05, "sem_correspondencia": 0.00019996000799840034}, "confidence": 0.9936, "input_tokens": 282, "latency_ms": 22.90682799997512} +{"id": "g0106-internet_consumo-informal_abreviado-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.5403, "recarga_saldo": 0.0078, "internet_consumo": 0.3915, "sem_correspondencia": 0.0604}, "confidence": 0.3457, "input_tokens": 131, "latency_ms": 21.26262300001258} +{"id": "g0106-internet_consumo-informal_abreviado-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.0032, "conta_vencimento": 0.0053, "marketplace_pedido": 0.008, "negociacao_religacao": 0.0011, "internet_problema_conexao": 0.0111, "plano_consulta": 0.0006, "conta_debito_automatico_digital": 0.0002, "recarga_saldo": 0.0075, "internet_consumo": 0.9537, "parceiros_ofertas": 0.0002, "internet_pacote_adicional": 0.0014, "sem_correspondencia": 0.0077}, "confidence": 0.8878, "input_tokens": 282, "latency_ms": 21.757346000015332} +{"id": "g0106-internet_consumo-informal_abreviado-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.005699430056994302, "internet_problema_conexao": 0.0025997400259974005, "plano_consulta": 0.0013998600139986004, "internet_pacote_adicional": 0.0005999400059994002, "internet_consumo": 0.9831016898310171, "conta_vencimento": 0.0002999700029997001, "recarga_saldo": 0.003299670032996701, "sem_correspondencia": 0.002999700029997001}, "confidence": 0.9456, "input_tokens": 207, "latency_ms": 21.494991999986723} +{"id": "g0106-internet_consumo-informal_abreviado-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.6619, "bonus_nao_recebido": 0.0005, "internet_pacote_adicional": 0.0071, "suporte_sem_sinal": 0.011, "plano_nova_linha": 0.0121, "internet_problema_conexao": 0.1177, "fidelidade_pontos": 0.0016, "roaming_pacote": 0.0007, "recarga_saldo": 0.0005, "plano_consulta": 0.0006, "internet_consumo": 0.0095, "sem_correspondencia": 0.1768}, "confidence": 0.5809, "input_tokens": 282, "latency_ms": 21.60835399999428} +{"id": "g0106-internet_consumo-informal_abreviado-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"atendimento_humano": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "internet_consumo": 0.9999850002249971, "seguranca_perda_roubo": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 0.9999, "input_tokens": 287, "latency_ms": 21.959033999991107} +{"id": "g0106-internet_consumo-informal_abreviado-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 9.99997000009e-07, "recarga_saldo": 9.99997000009e-07, "internet_consumo": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9999, "input_tokens": 137, "latency_ms": 20.850690999992594} +{"id": "g0106-internet_consumo-informal_abreviado-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.0007000651060548631, "negociacao_religacao": 1.0000930086498043e-06, "parceiros_ofertas": 1.0000930086498043e-06, "seguranca_fraude": 1.0000930086498043e-06, "suporte_chip_esim": 1.0000930086498043e-06, "plano_consulta": 1.0000930086498043e-06, "internet_problema_conexao": 0.0004000372034599218, "internet_consumo": 0.9760907764422091, "plano_nova_linha": 1.0000930086498043e-06, "recarga_saldo": 0.02260210199548558, "negociacao_divida": 1.0000930086498043e-06, "sem_correspondencia": 0.0002000186017299609}, "confidence": 0.9516, "input_tokens": 279, "latency_ms": 21.89481999999998} +{"id": "g0106-internet_consumo-informal_abreviado-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0934, "internet_consumo": 0.7128, "plano_consulta": 0.0524, "sem_correspondencia": 0.1414}, "confidence": 0.3552, "input_tokens": 130, "latency_ms": 20.931438000019398} +{"id": "g0106-internet_consumo-informal_abreviado-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 9.998000399920017e-05, "internet_pacote_adicional": 0.001999600079984003, "beneficios_consulta": 9.998000399920017e-05, "recarga_saldo": 0.00029994001199760045, "internet_consumo": 0.17466506698660267, "roaming_cobranca": 0.0006998600279944011, "vas_cancelamento": 0.0003999200159968007, "internet_problema_conexao": 0.7951409718056389, "plano_nova_linha": 9.998000399920017e-05, "suporte_configuracao": 9.998000399920017e-05, "plano_consulta": 0.0003999200159968007, "seguranca_perda_roubo": 9.998000399920017e-05, "conta_vencimento": 9.998000399920017e-05, "vas_consulta": 0.00019996000799840034, "recarga_nao_creditada": 0.00019996000799840034, "sem_correspondencia": 0.02539492101579684}, "confidence": 0.7785, "input_tokens": 291, "latency_ms": 22.030516000000944} +{"id": "g0106-internet_consumo-informal_abreviado-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0712, "recarga_saldo": 0.0032, "internet_consumo": 0.9233, "sem_correspondencia": 0.0023}, "confidence": 0.7879, "input_tokens": 137, "latency_ms": 20.896674999988818} +{"id": "g0106-internet_consumo-informal_abreviado-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9999970000090003, "plano_consulta": 9.999970000090002e-07, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9997, "input_tokens": 128, "latency_ms": 20.23628399999211} +{"id": "g0108-internet_consumo-regionalismo-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9987001299870013, "plano_consulta": 0.00019998000199980003, "recarga_saldo": 0.0007999200079992001, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.9922, "input_tokens": 133, "latency_ms": 20.634873000005882} +{"id": "g0108-internet_consumo-regionalismo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.7079292070792921, "plano_consulta": 0.013998600139986002, "marketplace_pedido": 0.004999500049995001, "seguranca_fraude": 0.012698730126987301, "suporte_sem_sinal": 0.006199380061993801, "reclamacao_atendimento": 0.0018998100189981002, "internet_pacote_adicional": 0.0017998200179982, "suporte_configuracao": 0.0015998400159984002, "atendimento_humano": 0.009099090090990901, "conta_segunda_via": 0.0038996100389961, "portabilidade": 0.011198880111988802, "conta_explicacao": 0.17898210178982102, "internet_problema_conexao": 0.0031996800319968005, "suporte_chip_esim": 0.0013998600139986002, "fidelidade_resgate": 0.0029997000299970002, "sem_correspondencia": 0.0380961903809619}, "confidence": 0.6239, "input_tokens": 285, "latency_ms": 21.814766999995072} +{"id": "g0108-internet_consumo-regionalismo-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_cobranca": 1.0000890079217048e-06, "cadastro_atualizacao": 1.0000890079217048e-06, "marketplace_compra": 1.0000890079217048e-06, "internet_consumo": 0.9982888477074457, "suporte_chip_esim": 1.0000890079217048e-06, "parceiros_ofertas": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "plano_consulta": 1.0000890079217048e-06, "plano_nova_linha": 1.0000890079217048e-06, "troca_numero": 1.0000890079217048e-06, "internet_problema_conexao": 0.0008000712063373639, "internet_pacote_adicional": 0.0007000623055451934, "recarga_saldo": 0.00010000890079217049, "conta_segunda_via": 1.0000890079217048e-06, "seguranca_fraude": 1.0000890079217048e-06, "sem_correspondencia": 0.00010000890079217049}, "confidence": 0.9942, "input_tokens": 287, "latency_ms": 21.70476899999585} +{"id": "g0108-internet_consumo-regionalismo-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_segunda_via": 0.0022002046190295697, "internet_pacote_adicional": 1.0000930086498043e-06, "internet_problema_conexao": 0.00010000930086498044, "negociacao_religacao": 1.0000930086498043e-06, "recarga_saldo": 0.996492673818665, "marketplace_pedido": 1.0000930086498043e-06, "vas_cancelamento": 0.00010000930086498044, "plano_consulta": 1.0000930086498043e-06, "troca_numero": 1.0000930086498043e-06, "vas_contratacao": 1.0000930086498043e-06, "roaming_pacote": 1.0000930086498043e-06, "sem_correspondencia": 0.0011001023095147848}, "confidence": 0.9887, "input_tokens": 283, "latency_ms": 21.403656999979148} +{"id": "g0108-internet_consumo-regionalismo-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_pacote": 0.00019998000199980003, "internet_pacote_adicional": 0.0037996200379962005, "internet_problema_conexao": 0.7736226377362264, "plano_consulta": 0.019498050194980503, "recarga_saldo": 0.00029997000299970003, "fidelidade_resgate": 0.0022997700229977, "internet_consumo": 0.1837816218378162, "sem_correspondencia": 0.0164983501649835}, "confidence": 0.6664, "input_tokens": 207, "latency_ms": 20.887173999994957} +{"id": "g0108-internet_consumo-regionalismo-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9991910072809348, "internet_pacote_adicional": 9.999910000809996e-07, "suporte_chip_esim": 9.999910000809996e-07, "fidelidade_resgate": 9.999910000809996e-07, "recarga_saldo": 0.0006999937000566997, "conta_debito_automatico_digital": 9.999910000809996e-07, "suporte_sem_sinal": 9.999910000809996e-05, "seguranca_fraude": 9.999910000809996e-07, "plano_consulta": 9.999910000809996e-07, "suporte_configuracao": 9.999910000809996e-07, "internet_problema_conexao": 9.999910000809996e-07, "sem_correspondencia": 9.999910000809996e-07}, "confidence": 0.9972, "input_tokens": 285, "latency_ms": 21.420597000002317} +{"id": "g0108-internet_consumo-regionalismo-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9998980002039995, "recarga_saldo": 9.999980000039998e-07, "plano_consulta": 9.999980000039998e-07, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.999, "input_tokens": 135, "latency_ms": 20.711704000007103} +{"id": "g0108-internet_consumo-regionalismo-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 9.999930000489998e-07, "roaming_duvida": 9.999930000489998e-07, "internet_pacote_adicional": 9.999930000489998e-07, "seguranca_perda_roubo": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "internet_problema_conexao": 9.999930000489998e-07, "internet_consumo": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 211, "latency_ms": 20.862432999990688} +{"id": "g0108-internet_consumo-regionalismo-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"marketplace_compra": 9.999000099990002e-05, "internet_pacote_adicional": 0.013498650134986502, "internet_problema_conexao": 0.031996800319968, "recarga_saldo": 0.00019998000199980003, "reclamacao_atendimento": 9.999000099990002e-05, "plano_consulta": 0.0403959604039596, "vas_contratacao": 0.00019998000199980003, "fidelidade_pontos": 0.0013998600139986002, "roaming_pacote": 9.999000099990002e-05, "vas_consulta": 0.004199580041995801, "roaming_duvida": 9.999000099990002e-05, "cancelamento_linha": 0.00019998000199980003, "internet_consumo": 0.906009399060094, "conta_explicacao": 0.000999900009999, "suporte_chip_esim": 0.00019998000199980003, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.8419, "input_tokens": 289, "latency_ms": 21.760649000015064} +{"id": "g0108-internet_consumo-regionalismo-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.0005, "internet_problema_conexao": 0.0042, "troca_numero": 0.0002, "conta_contestacao": 0.0002, "bonus_nao_recebido": 0.0027, "internet_consumo": 0.9852, "suporte_configuracao": 0.0003, "conta_debito_automatico_digital": 0.0002, "conta_vencimento": 0.0002, "recarga_saldo": 0.0017, "portabilidade": 0.0009, "recarga_realizar": 0.0002, "plano_consulta": 0.0009, "internet_pacote_adicional": 0.0016, "cadastro_atualizacao": 0.0002, "sem_correspondencia": 0.0008}, "confidence": 0.9606, "input_tokens": 284, "latency_ms": 22.096043000004784} +{"id": "g0108-internet_consumo-regionalismo-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 55, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.00010000000000000002, "internet_pacote_adicional": 0.00030000000000000003, "recarga_saldo": 0.9502000000000002, "internet_consumo": 0.022300000000000004, "atendimento_humano": 0.00020000000000000004, "internet_problema_conexao": 0.026100000000000005, "plano_consulta": 0.00030000000000000003, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.8847, "input_tokens": 200, "latency_ms": 21.184998999984828} +{"id": "g0108-internet_consumo-regionalismo-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0011002145418356581, "internet_pacote_adicional": 0.0002000390076064833, "parceiros_ofertas": 1.0001950380324163e-06, "cancelamento_linha": 1.0001950380324163e-06, "plano_consulta": 0.00010001950380324164, "internet_problema_conexao": 0.0007001365266226915, "cadastro_atualizacao": 1.0001950380324163e-06, "fidelidade_resgate": 1.0001950380324163e-06, "internet_consumo": 0.997594530933532, "portabilidade": 0.0002000390076064833, "negociacao_divida": 1.0001950380324163e-06, "sem_correspondencia": 0.00010001950380324164}, "confidence": 0.9911, "input_tokens": 287, "latency_ms": 21.574343999986922} +{"id": "g0114-internet_problema_conexao-erros_digitacao-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_consulta": 9.999860001959977e-07, "bonus_nao_recebido": 9.999860001959977e-07, "internet_problema_conexao": 0.9997860029959585, "internet_pacote_adicional": 9.999860001959977e-07, "vas_consulta": 9.999860001959977e-07, "roaming_duvida": 9.999860001959977e-07, "conta_vencimento": 9.999860001959977e-07, "vas_cancelamento": 9.999860001959977e-07, "internet_consumo": 0.00019999720003919955, "suporte_configuracao": 9.999860001959977e-07, "conta_segunda_via": 9.999860001959977e-07, "suporte_sem_sinal": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "fidelidade_pontos": 9.999860001959977e-07, "cancelamento_linha": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9991, "input_tokens": 289, "latency_ms": 21.730166999986977} +{"id": "g0114-internet_problema_conexao-erros_digitacao-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.00010001000100010001, "suporte_sem_sinal": 0.00010001000100010001, "internet_problema_conexao": 0.9995999599959996, "sem_correspondencia": 0.00020002000200020003}, "confidence": 0.9967, "input_tokens": 140, "latency_ms": 20.708221999996113} +{"id": "g0114-internet_problema_conexao-erros_digitacao-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 1.000086007396636e-06, "fidelidade_resgate": 1.000086007396636e-06, "seguranca_fraude": 1.000086007396636e-06, "internet_pacote_adicional": 1.000086007396636e-06, "conta_vencimento": 1.000086007396636e-06, "parceiros_ofertas": 1.000086007396636e-06, "conta_debito_automatico_digital": 1.000086007396636e-06, "marketplace_pedido": 1.000086007396636e-06, "internet_consumo": 0.0021001806155329355, "roaming_pacote": 1.000086007396636e-06, "suporte_configuracao": 1.000086007396636e-06, "marketplace_compra": 1.000086007396636e-06, "suporte_sem_sinal": 1.000086007396636e-06, "internet_problema_conexao": 0.9978858181803635, "recarga_nao_creditada": 1.000086007396636e-06, "sem_correspondencia": 1.000086007396636e-06}, "confidence": 0.9944, "input_tokens": 289, "latency_ms": 21.76514499998916} +{"id": "g0114-internet_problema_conexao-erros_digitacao-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.06691284726667521, "negociacao_religacao": 1.0001920368710792e-06, "plano_nova_linha": 1.0001920368710792e-06, "internet_pacote_adicional": 0.010001920368710792, "roaming_pacote": 1.0001920368710792e-06, "seguranca_fraude": 0.00010001920368710793, "suporte_configuracao": 1.0001920368710792e-06, "marketplace_pedido": 1.0001920368710792e-06, "internet_problema_conexao": 0.9229772116246319, "suporte_chip_esim": 1.0001920368710792e-06, "suporte_sem_sinal": 1.0001920368710792e-06, "sem_correspondencia": 1.0001920368710792e-06}, "confidence": 0.8776, "input_tokens": 281, "latency_ms": 21.613037000008717} +{"id": "g0114-internet_problema_conexao-erros_digitacao-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 1.0000890079217048e-06, "roaming_duvida": 1.0000890079217048e-06, "seguranca_perda_roubo": 1.0000890079217048e-06, "suporte_configuracao": 0.00010000890079217049, "conta_contestacao": 1.0000890079217048e-06, "plano_troca": 1.0000890079217048e-06, "internet_pacote_adicional": 0.00010000890079217049, "suporte_sem_sinal": 1.0000890079217048e-06, "internet_problema_conexao": 0.9958886340884336, "conta_segunda_via": 1.0000890079217048e-06, "fidelidade_pontos": 1.0000890079217048e-06, "recarga_realizar": 1.0000890079217048e-06, "internet_consumo": 0.003800338230102478, "bonus_nao_recebido": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "sem_correspondencia": 0.00010000890079217049}, "confidence": 0.9893, "input_tokens": 290, "latency_ms": 21.768669000010732} +{"id": "g0114-internet_problema_conexao-erros_digitacao-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 9.998000399920017e-05, "atendimento_humano": 0.0016996600679864027, "suporte_configuracao": 9.998000399920017e-05, "internet_pacote_adicional": 0.00029994001199760045, "suporte_sem_sinal": 0.008798240351929614, "beneficios_consulta": 9.998000399920017e-05, "desconto_retencao": 9.998000399920017e-05, "suporte_chip_esim": 9.998000399920017e-05, "internet_consumo": 0.004799040191961607, "roaming_pacote": 9.998000399920017e-05, "internet_problema_conexao": 0.9836032793441312, "sem_correspondencia": 0.00019996000799840034}, "confidence": 0.9588, "input_tokens": 289, "latency_ms": 21.474138000002085} +{"id": "g0114-internet_problema_conexao-erros_digitacao-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.00010002900841243961, "seguranca_perda_roubo": 1.0002900841243961e-06, "reclamacao_atendimento": 1.0002900841243961e-06, "fidelidade_resgate": 1.0002900841243961e-06, "vas_cancelamento": 0.00010002900841243961, "beneficios_consulta": 1.0002900841243961e-06, "suporte_sem_sinal": 1.0002900841243961e-06, "roaming_pacote": 1.0002900841243961e-06, "cancelamento_linha": 0.0006001740504746376, "internet_consumo": 0.024407078052635266, "fidelidade_pontos": 1.0002900841243961e-06, "internet_pacote_adicional": 1.0002900841243961e-06, "suporte_configuracao": 0.06681937761950965, "cadastro_atualizacao": 1.0002900841243961e-06, "internet_problema_conexao": 0.9079633093597143, "sem_correspondencia": 1.0002900841243961e-06}, "confidence": 0.8668, "input_tokens": 289, "latency_ms": 22.252543999996988} +{"id": "g0114-internet_problema_conexao-erros_digitacao-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0004000000000000001, "vas_contratacao": 0.0006000000000000001, "internet_consumo": 0.025800000000000003, "suporte_sem_sinal": 0.00030000000000000003, "internet_problema_conexao": 0.9691000000000001, "atendimento_humano": 0.0005000000000000001, "internet_pacote_adicional": 0.0018000000000000002, "sem_correspondencia": 0.0015000000000000002}, "confidence": 0.9231, "input_tokens": 216, "latency_ms": 20.67729500001292} +{"id": "g0114-internet_problema_conexao-erros_digitacao-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9994860071959, "fidelidade_pontos": 9.99986000195998e-07, "bonus_nao_recebido": 9.99986000195998e-07, "vas_cancelamento": 9.99986000195998e-07, "internet_consumo": 0.000499993000097999, "plano_consulta": 9.99986000195998e-07, "negociacao_divida": 9.99986000195998e-07, "roaming_pacote": 9.99986000195998e-07, "conta_explicacao": 9.99986000195998e-07, "conta_debito_automatico_digital": 9.99986000195998e-07, "suporte_sem_sinal": 9.99986000195998e-07, "suporte_configuracao": 9.99986000195998e-07, "vas_contratacao": 9.99986000195998e-07, "internet_pacote_adicional": 9.99986000195998e-07, "roaming_cobranca": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9982, "input_tokens": 289, "latency_ms": 21.944329999996626} +{"id": "g0114-internet_problema_conexao-erros_digitacao-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.99990000099999e-07, "desconto_retencao": 9.99990000099999e-07, "internet_consumo": 0.023699763002369974, "reclamacao_atendimento": 9.99990000099999e-07, "internet_pacote_adicional": 0.0007999920000799992, "vas_consulta": 9.99990000099999e-07, "negociacao_religacao": 9.99990000099999e-07, "internet_problema_conexao": 0.974990250097499, "parceiros_ofertas": 9.99990000099999e-07, "conta_vencimento": 9.99990000099999e-07, "conta_contestacao": 9.99990000099999e-07, "fidelidade_pontos": 9.99990000099999e-05, "roaming_pacote": 9.99990000099999e-07, "roaming_cobranca": 9.99990000099999e-07, "suporte_configuracao": 0.00029999700002999964, "sem_correspondencia": 9.99990000099999e-05}, "confidence": 0.9552, "input_tokens": 291, "latency_ms": 22.151737000001503} +{"id": "g0114-internet_problema_conexao-erros_digitacao-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9938900610993892, "suporte_configuracao": 9.999900000999991e-07, "conta_contestacao": 9.999900000999991e-07, "internet_pacote_adicional": 9.999900000999991e-07, "plano_consulta": 9.999900000999991e-07, "conta_pagamento_confirmacao": 9.999900000999991e-07, "internet_consumo": 0.006099939000609995, "suporte_sem_sinal": 9.999900000999991e-07, "seguranca_perda_roubo": 9.999900000999991e-07, "conta_debito_automatico_digital": 9.999900000999991e-07, "vas_consulta": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.985, "input_tokens": 283, "latency_ms": 22.029889999998886} +{"id": "g0114-internet_problema_conexao-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.00029997000299970003, "suporte_configuracao": 0.0021997800219978004, "reclamacao_atendimento": 0.0005999400059994001, "atendimento_humano": 0.00029997000299970003, "conta_segunda_via": 0.00029997000299970003, "suporte_sem_sinal": 0.000999900009999, "internet_pacote_adicional": 0.18918108189181082, "bonus_nao_recebido": 0.0004999500049995, "recarga_realizar": 0.00029997000299970003, "cancelamento_linha": 0.020597940205979402, "roaming_cobranca": 0.00039996000399960006, "internet_consumo": 0.7365263473652636, "roaming_pacote": 0.00029997000299970003, "plano_nova_linha": 0.00029997000299970003, "conta_contestacao": 0.00029997000299970003, "sem_correspondencia": 0.0468953104689531}, "confidence": 0.7074, "input_tokens": 289, "latency_ms": 21.98020599999495} +{"id": "g0115-internet_problema_conexao-regionalismo-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 1.0000910082817534e-06, "internet_pacote_adicional": 1.0000910082817534e-06, "troca_numero": 1.0000910082817534e-06, "fidelidade_pontos": 1.0000910082817534e-06, "suporte_sem_sinal": 1.0000910082817534e-06, "internet_problema_conexao": 0.99809082626519, "plano_nova_linha": 1.0000910082817534e-06, "suporte_configuracao": 1.0000910082817534e-06, "conta_debito_automatico_digital": 1.0000910082817534e-06, "recarga_nao_creditada": 1.0000910082817534e-06, "internet_consumo": 0.0018001638149071563, "sem_correspondencia": 0.00010000910082817536}, "confidence": 0.994, "input_tokens": 295, "latency_ms": 21.792621999992434} +{"id": "g0115-internet_problema_conexao-regionalismo-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.999900000999991e-07, "troca_numero": 9.999900000999991e-07, "beneficios_consulta": 9.999900000999991e-07, "plano_nova_linha": 9.999900000999991e-07, "internet_consumo": 0.0008999910000899992, "recarga_nao_creditada": 9.999900000999991e-07, "suporte_configuracao": 9.999900000999991e-07, "internet_pacote_adicional": 9.999900000999991e-07, "internet_problema_conexao": 0.9990900090999092, "vas_contratacao": 9.999900000999991e-07, "negociacao_religacao": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9971, "input_tokens": 307, "latency_ms": 21.701849000010043} +{"id": "g0115-internet_problema_conexao-regionalismo-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 113, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0007, "suporte_sem_sinal": 0.0003, "internet_problema_conexao": 0.9975, "sem_correspondencia": 0.0015}, "confidence": 0.9859, "input_tokens": 160, "latency_ms": 20.151134000002457} +{"id": "g0115-internet_problema_conexao-regionalismo-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9992859385907183, "fidelidade_pontos": 1.0000860073966356e-06, "suporte_configuracao": 1.0000860073966356e-06, "portabilidade": 1.0000860073966356e-06, "recarga_nao_creditada": 1.0000860073966356e-06, "conta_explicacao": 1.0000860073966356e-06, "plano_troca": 1.0000860073966356e-06, "marketplace_compra": 1.0000860073966356e-06, "conta_debito_automatico_digital": 1.0000860073966356e-06, "vas_consulta": 1.0000860073966356e-06, "internet_pacote_adicional": 1.0000860073966356e-06, "fidelidade_resgate": 1.0000860073966356e-06, "parceiros_ofertas": 1.0000860073966356e-06, "internet_consumo": 0.000700060205177645, "suporte_sem_sinal": 1.0000860073966356e-06, "sem_correspondencia": 1.0000860073966356e-06}, "confidence": 0.9975, "input_tokens": 306, "latency_ms": 22.216832999987446} +{"id": "g0115-internet_problema_conexao-regionalismo-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0001930372561904e-06, "roaming_pacote": 1.0001930372561904e-06, "conta_explicacao": 1.0001930372561904e-06, "internet_problema_conexao": 0.988490778720293, "suporte_configuracao": 1.0001930372561904e-06, "internet_pacote_adicional": 0.00010001930372561904, "portabilidade": 1.0001930372561904e-06, "cancelamento_linha": 0.00010001930372561904, "recarga_realizar": 1.0001930372561904e-06, "fidelidade_pontos": 1.0001930372561904e-06, "internet_consumo": 0.002000386074512381, "sem_correspondencia": 0.00930179524648257}, "confidence": 0.971, "input_tokens": 294, "latency_ms": 21.671378000007735} +{"id": "g0115-internet_problema_conexao-regionalismo-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9999969997089717, "suporte_sem_sinal": 1.0000970094099127e-06, "suporte_configuracao": 1.0000970094099127e-06, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9992, "input_tokens": 160, "latency_ms": 19.997773999989477} +{"id": "g0115-internet_problema_conexao-regionalismo-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 1.0002920852889045e-06, "recarga_nao_creditada": 0.0003000876255866713, "conta_vencimento": 1.0002920852889045e-06, "suporte_sem_sinal": 0.0005001460426444522, "negociacao_religacao": 1.0002920852889045e-06, "internet_pacote_adicional": 0.04001168341155618, "marketplace_compra": 1.0002920852889045e-06, "plano_troca": 1.0002920852889045e-06, "internet_consumo": 0.10373028924445939, "fidelidade_pontos": 1.0002920852889045e-06, "suporte_configuracao": 0.00010002920852889044, "bonus_nao_recebido": 1.0002920852889045e-06, "vas_contratacao": 0.00010002920852889044, "reclamacao_atendimento": 1.0002920852889045e-06, "internet_problema_conexao": 0.8551497037134844, "sem_correspondencia": 0.00010002920852889044}, "confidence": 0.816, "input_tokens": 306, "latency_ms": 21.988931999999295} +{"id": "g0115-internet_problema_conexao-regionalismo-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 139, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 1.0001960384235309e-06, "internet_consumo": 0.015403018991722377, "suporte_configuracao": 0.0001000196038423531, "internet_pacote_adicional": 0.0001000196038423531, "suporte_sem_sinal": 1.0001960384235309e-06, "seguranca_fraude": 1.0001960384235309e-06, "internet_problema_conexao": 0.9843929410164391, "sem_correspondencia": 1.0001960384235309e-06}, "confidence": 0.9599, "input_tokens": 244, "latency_ms": 20.978454000015745} +{"id": "g0115-internet_problema_conexao-regionalismo-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.0017003315646551076, "parceiros_ofertas": 0.00010001950380324163, "plano_consulta": 0.003800741144523182, "conta_debito_automatico_digital": 0.00010001950380324163, "internet_pacote_adicional": 0.008801716334685263, "fidelidade_resgate": 1.0001950380324161e-06, "internet_consumo": 0.002100409579868074, "internet_problema_conexao": 0.9821915273478328, "atendimento_humano": 1.0001950380324161e-06, "cadastro_atualizacao": 1.0001950380324161e-06, "suporte_sem_sinal": 1.0001950380324161e-06, "portabilidade": 0.00010001950380324163, "suporte_configuracao": 0.0004000780152129665, "negociacao_religacao": 0.00010001950380324163, "conta_vencimento": 1.0001950380324161e-06, "sem_correspondencia": 0.0006001170228194497}, "confidence": 0.9576, "input_tokens": 308, "latency_ms": 22.797826000015675} +{"id": "g0115-internet_problema_conexao-regionalismo-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 9.998980104029388e-07, "internet_problema_conexao": 0.961501926803466, "internet_pacote_adicional": 9.998980104029389e-05, "suporte_sem_sinal": 9.998980104029389e-05, "suporte_configuracao": 9.998980104029389e-05, "suporte_chip_esim": 9.998980104029388e-07, "internet_consumo": 0.03789613459427139, "sem_correspondencia": 0.00029996940312088165}, "confidence": 0.9201, "input_tokens": 242, "latency_ms": 21.853106999998317} +{"id": "g0115-internet_problema_conexao-regionalismo-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 129, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 1.0000920084647786e-06, "internet_pacote_adicional": 0.00140012881185069, "suporte_sem_sinal": 0.0006000552050788671, "roaming_cobranca": 1.0000920084647786e-06, "conta_contestacao": 1.0000920084647786e-06, "seguranca_perda_roubo": 1.0000920084647786e-06, "internet_problema_conexao": 0.9977917968453097, "internet_consumo": 0.00020001840169295575, "marketplace_pedido": 1.0000920084647786e-06, "recarga_saldo": 1.0000920084647786e-06, "negociacao_religacao": 1.0000920084647786e-06, "sem_correspondencia": 1.0000920084647786e-06}, "confidence": 0.9925, "input_tokens": 306, "latency_ms": 22.469354000008934} +{"id": "g0115-internet_problema_conexao-regionalismo-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0001880353506459e-06, "reclamacao_atendimento": 1.0001880353506459e-06, "internet_consumo": 0.008001504282805168, "troca_numero": 1.0001880353506459e-06, "plano_nova_linha": 1.0001880353506459e-06, "fidelidade_pontos": 1.0001880353506459e-06, "portabilidade": 1.0001880353506459e-06, "internet_pacote_adicional": 1.0001880353506459e-06, "seguranca_fraude": 1.0001880353506459e-06, "recarga_realizar": 1.0001880353506459e-06, "internet_problema_conexao": 0.9915864182466303, "suporte_configuracao": 1.0001880353506459e-06, "marketplace_compra": 1.0001880353506459e-06, "fidelidade_resgate": 1.0001880353506459e-06, "recarga_nao_creditada": 0.0001000188035350646, "sem_correspondencia": 0.0003000564106051937}, "confidence": 0.981, "input_tokens": 305, "latency_ms": 22.199851999999964} +{"id": "g0117-internet_problema_conexao-longo_contexto-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 280, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9999890001209996, "vas_consulta": 9.999890001209996e-07, "conta_segunda_via": 9.999890001209996e-07, "internet_consumo": 9.999890001209996e-07, "recarga_nao_creditada": 9.999890001209996e-07, "vas_contratacao": 9.999890001209996e-07, "internet_pacote_adicional": 9.999890001209996e-07, "plano_consulta": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "suporte_sem_sinal": 9.999890001209996e-07, "negociacao_divida": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 334, "latency_ms": 22.380518000005623} +{"id": "g0117-internet_problema_conexao-longo_contexto-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 267, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 1.0002910847056492e-06, "conta_debito_automatico_digital": 1.0002910847056492e-06, "internet_pacote_adicional": 0.00010002910847056493, "fidelidade_pontos": 1.0002910847056492e-06, "suporte_sem_sinal": 1.0002910847056492e-06, "internet_problema_conexao": 0.9804853212284774, "conta_pagamento_confirmacao": 1.0002910847056492e-06, "internet_consumo": 0.019405647043289596, "recarga_saldo": 1.0002910847056492e-06, "recarga_realizar": 1.0002910847056492e-06, "parceiros_ofertas": 1.0002910847056492e-06, "sem_correspondencia": 1.0002910847056492e-06}, "confidence": 0.9598, "input_tokens": 329, "latency_ms": 22.443662000000586} +{"id": "g0117-internet_problema_conexao-longo_contexto-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9998900010999896, "vas_consulta": 9.999900000999995e-07, "desconto_retencao": 9.999900000999995e-07, "internet_consumo": 9.999900000999997e-05, "suporte_configuracao": 9.999900000999995e-07, "vas_cancelamento": 9.999900000999995e-07, "parceiros_ofertas": 9.999900000999995e-07, "internet_pacote_adicional": 9.999900000999995e-07, "roaming_cobranca": 9.999900000999995e-07, "suporte_sem_sinal": 9.999900000999995e-07, "conta_explicacao": 9.999900000999995e-07, "sem_correspondencia": 9.999900000999995e-07}, "confidence": 0.9996, "input_tokens": 328, "latency_ms": 21.21925099999089} +{"id": "g0117-internet_problema_conexao-longo_contexto-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 234, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0000970094099127e-06, "suporte_configuracao": 1.0000970094099127e-06, "internet_problema_conexao": 0.9999969997089718, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.999, "input_tokens": 180, "latency_ms": 21.361610000013798} +{"id": "g0117-internet_problema_conexao-longo_contexto-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.999870001689977e-07, "troca_numero": 9.999870001689977e-07, "conta_vencimento": 9.999870001689977e-07, "recarga_saldo": 9.999870001689977e-07, "internet_pacote_adicional": 9.999870001689978e-05, "beneficios_consulta": 9.999870001689977e-07, "negociacao_divida": 9.999870001689977e-07, "recarga_nao_creditada": 9.999870001689977e-07, "plano_troca": 9.999870001689977e-07, "seguranca_perda_roubo": 9.999870001689977e-07, "suporte_configuracao": 9.999870001689977e-07, "internet_problema_conexao": 0.999787002768964, "roaming_pacote": 9.999870001689977e-07, "internet_consumo": 9.999870001689978e-05, "seguranca_fraude": 9.999870001689977e-07, "sem_correspondencia": 9.999870001689977e-07}, "confidence": 0.9993, "input_tokens": 329, "latency_ms": 22.515413999997236} +{"id": "g0117-internet_problema_conexao-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 249, "length_bucket": "longo"}, "pred": "internet_consumo", "probabilities": {"vas_cancelamento": 1.0000870075696584e-06, "internet_pacote_adicional": 0.008700756965856028, "suporte_sem_sinal": 1.0000870075696584e-06, "roaming_duvida": 1.0000870075696584e-06, "conta_explicacao": 1.0000870075696584e-06, "fidelidade_pontos": 1.0000870075696584e-06, "internet_consumo": 0.9911862332022884, "marketplace_pedido": 1.0000870075696584e-06, "cadastro_atualizacao": 1.0000870075696584e-06, "recarga_saldo": 1.0000870075696584e-06, "suporte_configuracao": 0.00010000870075696585, "seguranca_fraude": 1.0000870075696584e-06, "desconto_retencao": 1.0000870075696584e-06, "plano_consulta": 1.0000870075696584e-06, "conta_vencimento": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9813, "input_tokens": 329, "latency_ms": 22.368026999998847} +{"id": "g0117-internet_problema_conexao-longo_contexto-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"conta_pagamento_confirmacao": 1.0000850072256139e-06, "suporte_sem_sinal": 1.0000850072256139e-06, "internet_problema_conexao": 0.9999849987248913, "internet_consumo": 1.0000850072256139e-06, "conta_vencimento": 1.0000850072256139e-06, "marketplace_compra": 1.0000850072256139e-06, "atendimento_humano": 1.0000850072256139e-06, "vas_cancelamento": 1.0000850072256139e-06, "negociacao_religacao": 1.0000850072256139e-06, "reclamacao_atendimento": 1.0000850072256139e-06, "recarga_nao_creditada": 1.0000850072256139e-06, "internet_pacote_adicional": 1.0000850072256139e-06, "conta_contestacao": 1.0000850072256139e-06, "suporte_configuracao": 1.0000850072256139e-06, "marketplace_pedido": 1.0000850072256139e-06, "sem_correspondencia": 1.0000850072256139e-06}, "confidence": 0.9998, "input_tokens": 326, "latency_ms": 22.67831700001466} +{"id": "g0117-internet_problema_conexao-longo_contexto-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.99997000009e-07, "suporte_configuracao": 9.99997000009e-07, "internet_problema_conexao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 191, "latency_ms": 21.07190199998854} +{"id": "g0117-internet_problema_conexao-longo_contexto-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.99997000009e-07, "suporte_configuracao": 9.99997000009e-07, "internet_problema_conexao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9999, "input_tokens": 176, "latency_ms": 20.557381999992685} +{"id": "g0117-internet_problema_conexao-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 248, "length_bucket": "longo"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 9.99993000049e-07, "conta_debito_automatico_digital": 9.99993000049e-07, "suporte_configuracao": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "internet_consumo": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 21.449203999992505} +{"id": "g0117-internet_problema_conexao-longo_contexto-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 9.999930000490002e-07, "internet_problema_conexao": 0.9999930000490003, "vas_cancelamento": 9.999930000490002e-07, "internet_consumo": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "suporte_sem_sinal": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 256, "latency_ms": 20.543199999991657} +{"id": "g0117-internet_problema_conexao-longo_contexto-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.99997000009e-07, "suporte_configuracao": 9.99997000009e-07, "internet_problema_conexao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 186, "latency_ms": 20.915324000014834} +{"id": "g0119-vas_cancelamento-curto_neutro-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9785021497850215, "cancelamento_linha": 0.0212978702129787, "conta_contestacao": 9.999000099990002e-05, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9246, "input_tokens": 132, "latency_ms": 20.701544999980115} +{"id": "g0119-vas_cancelamento-curto_neutro-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "vas_cancelamento": 0.999993000049, "vas_contratacao": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "vas_consulta": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 206, "latency_ms": 21.00073200000452} +{"id": "g0119-vas_cancelamento-curto_neutro-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"fidelidade_resgate": 0.00010000920084647787, "conta_debito_automatico_digital": 0.00010000920084647787, "vas_cancelamento": 0.05820535489265012, "conta_segunda_via": 1.0000920084647786e-06, "fidelidade_pontos": 1.0000920084647786e-06, "vas_consulta": 1.0000920084647786e-06, "conta_pagamento_confirmacao": 1.0000920084647786e-06, "cadastro_atualizacao": 1.0000920084647786e-06, "vas_contratacao": 0.939886469555199, "troca_numero": 1.0000920084647786e-06, "internet_pacote_adicional": 0.0006000552050788671, "conta_vencimento": 1.0000920084647786e-06, "conta_contestacao": 0.00010000920084647787, "cancelamento_linha": 0.0009000828076183008, "plano_consulta": 1.0000920084647786e-06, "sem_correspondencia": 0.00010000920084647787}, "confidence": 0.9138, "input_tokens": 286, "latency_ms": 21.88414799999805} +{"id": "g0119-vas_cancelamento-curto_neutro-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.0014000000000000002, "conta_contestacao": 0.0010000000000000002, "cancelamento_linha": 0.9963000000000001, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.9793, "input_tokens": 129, "latency_ms": 20.664197000002105} +{"id": "g0119-vas_cancelamento-curto_neutro-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.0176, "vas_cancelamento": 0.8192, "cancelamento_linha": 0.0502, "sem_correspondencia": 0.113}, "confidence": 0.5448, "input_tokens": 133, "latency_ms": 20.59555200000318} +{"id": "g0119-vas_cancelamento-curto_neutro-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 1.0000870075696584e-06, "negociacao_religacao": 1.0000870075696584e-06, "conta_contestacao": 1.0000870075696584e-06, "vas_contratacao": 0.0003000261022708975, "roaming_cobranca": 1.0000870075696584e-06, "beneficios_consulta": 1.0000870075696584e-06, "conta_segunda_via": 1.0000870075696584e-06, "vas_cancelamento": 0.9993869466643596, "internet_pacote_adicional": 1.0000870075696584e-06, "cancelamento_linha": 0.0003000261022708975, "vas_consulta": 1.0000870075696584e-06, "suporte_sem_sinal": 1.0000870075696584e-06, "roaming_pacote": 1.0000870075696584e-06, "conta_vencimento": 1.0000870075696584e-06, "recarga_realizar": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9974, "input_tokens": 288, "latency_ms": 21.126424000016186} +{"id": "g0119-vas_cancelamento-curto_neutro-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.023797620237976203, "vas_contratacao": 0.0017998200179982, "plano_nova_linha": 0.0006999300069993001, "seguranca_perda_roubo": 0.0044995500449955, "portabilidade": 0.1927807219278072, "vas_cancelamento": 0.010998900109989001, "cancelamento_linha": 0.0007999200079992001, "conta_contestacao": 0.13988601139886012, "conta_vencimento": 0.0010998900109989002, "fidelidade_pontos": 0.0007999200079992001, "roaming_pacote": 0.0006999300069993001, "sem_correspondencia": 0.6221377862213778}, "confidence": 0.5611, "input_tokens": 284, "latency_ms": 21.55223200000478} +{"id": "g0119-vas_cancelamento-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.0023999999999999994, "vas_consulta": 0.0006999999999999999, "negociacao_religacao": 0.0010999999999999998, "cancelamento_linha": 0.9663999999999998, "roaming_pacote": 0.0005999999999999998, "conta_contestacao": 0.0008999999999999998, "bonus_nao_recebido": 0.0005999999999999998, "conta_explicacao": 0.0006999999999999999, "fidelidade_pontos": 0.0006999999999999999, "plano_nova_linha": 0.011899999999999997, "marketplace_pedido": 0.0005999999999999998, "sem_correspondencia": 0.013399999999999997}, "confidence": 0.9193, "input_tokens": 271, "latency_ms": 21.968221000008725} +{"id": "g0119-vas_cancelamento-curto_neutro-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.0207, "vas_cancelamento": 0.9195, "cancelamento_linha": 0.0283, "sem_correspondencia": 0.0315}, "confidence": 0.7352, "input_tokens": 132, "latency_ms": 21.909695999994483} +{"id": "g0119-vas_cancelamento-curto_neutro-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9999890001209996, "vas_contratacao": 9.999890001209996e-07, "parceiros_ofertas": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "recarga_saldo": 9.999890001209996e-07, "conta_contestacao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "conta_debito_automatico_digital": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 22.021321999972088} +{"id": "g0119-vas_cancelamento-curto_neutro-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.0038996100389961, "roaming_cobranca": 9.999000099990002e-05, "fidelidade_resgate": 9.999000099990002e-05, "vas_consulta": 9.999000099990002e-05, "conta_contestacao": 9.999000099990002e-05, "seguranca_fraude": 0.014598540145985401, "vas_contratacao": 9.999000099990002e-05, "marketplace_compra": 9.999000099990002e-05, "suporte_chip_esim": 0.00019998000199980003, "vas_cancelamento": 0.015198480151984802, "cancelamento_linha": 0.6094390560943906, "troca_numero": 0.3313668633136686, "conta_pagamento_confirmacao": 9.999000099990002e-05, "internet_problema_conexao": 0.014898510148985102, "suporte_configuracao": 0.009099090090990901, "sem_correspondencia": 0.0005999400059994001}, "confidence": 0.6636, "input_tokens": 285, "latency_ms": 21.91546399998856} +{"id": "g0119-vas_cancelamento-curto_neutro-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 9.997000899730084e-05, "beneficios_consulta": 9.997000899730084e-05, "plano_consulta": 9.997000899730084e-05, "marketplace_pedido": 9.997000899730084e-05, "vas_cancelamento": 0.8546436069179248, "plano_nova_linha": 0.0002999100269919025, "plano_troca": 0.0019994001799460166, "reclamacao_atendimento": 9.997000899730084e-05, "recarga_realizar": 0.12316305108467464, "negociacao_religacao": 0.00039988003598920334, "vas_contratacao": 0.0008997300809757075, "conta_contestacao": 9.997000899730084e-05, "cancelamento_linha": 0.009097270818754376, "fidelidade_pontos": 9.997000899730084e-05, "recarga_nao_creditada": 0.00839748075577327, "sem_correspondencia": 0.00039988003598920334}, "confidence": 0.8174, "input_tokens": 287, "latency_ms": 22.149590000026365} +{"id": "g0123-vas_cancelamento-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_contestacao": 0.0002, "vas_contratacao": 0.0003, "cancelamento_linha": 0.9989, "sem_correspondencia": 0.0006}, "confidence": 0.9929, "input_tokens": 160, "latency_ms": 20.168868999974165} +{"id": "g0123-vas_cancelamento-emocional-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.0014000000000000002, "vas_cancelamento": 0.9796000000000001, "cancelamento_linha": 0.017500000000000005, "sem_correspondencia": 0.0015000000000000002}, "confidence": 0.9207, "input_tokens": 148, "latency_ms": 20.864689999996244} +{"id": "g0123-vas_cancelamento-emocional-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.00030003000300030005, "vas_cancelamento": 0.9499949994999501, "conta_explicacao": 0.0020002000200020006, "conta_contestacao": 0.0011001100110011005, "cancelamento_linha": 0.0029002900290029006, "vas_contratacao": 0.006600660066006602, "internet_problema_conexao": 0.02920292029202921, "plano_consulta": 0.0005000500050005002, "vas_consulta": 0.0005000500050005002, "conta_debito_automatico_digital": 0.004400440044004402, "conta_segunda_via": 0.00030003000300030005, "sem_correspondencia": 0.002200220022002201}, "confidence": 0.8905, "input_tokens": 305, "latency_ms": 21.761611999977504} +{"id": "g0123-vas_cancelamento-emocional-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.222, "conta_contestacao": 0.0021, "vas_cancelamento": 0.7747, "sem_correspondencia": 0.0012}, "confidence": 0.6012, "input_tokens": 151, "latency_ms": 20.682114999999612} +{"id": "g0123-vas_cancelamento-emocional-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 9.998000399920017e-05, "bonus_nao_recebido": 0.0009998000399920016, "internet_problema_conexao": 9.998000399920017e-05, "cancelamento_linha": 0.015196960607878425, "seguranca_perda_roubo": 0.00019996000799840034, "negociacao_divida": 9.998000399920017e-05, "troca_numero": 9.998000399920017e-05, "vas_contratacao": 9.998000399920017e-05, "conta_contestacao": 9.998000399920017e-05, "fidelidade_pontos": 0.0004999000199960008, "suporte_configuracao": 9.998000399920017e-05, "conta_pagamento_confirmacao": 9.998000399920017e-05, "vas_consulta": 9.998000399920017e-05, "vas_cancelamento": 0.9819036192761448, "plano_troca": 9.998000399920017e-05, "sem_correspondencia": 0.00019996000799840034}, "confidence": 0.963, "input_tokens": 303, "latency_ms": 21.935124999998834} +{"id": "g0123-vas_cancelamento-emocional-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"beneficios_consulta": 0.00010000000000000002, "vas_consulta": 0.00010000000000000002, "recarga_realizar": 0.00010000000000000002, "desconto_retencao": 0.00010000000000000002, "plano_troca": 0.00010000000000000002, "vas_cancelamento": 0.9796000000000001, "conta_contestacao": 0.00010000000000000002, "cancelamento_linha": 0.019100000000000002, "vas_contratacao": 0.00020000000000000004, "troca_numero": 0.00010000000000000002, "conta_pagamento_confirmacao": 0.00010000000000000002, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9568, "input_tokens": 299, "latency_ms": 21.55459700000506} +{"id": "g0123-vas_cancelamento-emocional-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 9.99997000009e-07, "cancelamento_linha": 9.99997000009e-07, "conta_contestacao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9996, "input_tokens": 154, "latency_ms": 20.778449999994564} +{"id": "g0123-vas_cancelamento-emocional-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "vas_cancelamento": 0.9999850002249971, "atendimento_humano": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "suporte_sem_sinal": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 0.9999, "input_tokens": 306, "latency_ms": 22.072743999984823} +{"id": "g0123-vas_cancelamento-emocional-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.0007999200079991999, "roaming_cobranca": 0.0088991100889911, "cancelamento_linha": 0.6773322667733225, "internet_problema_conexao": 0.0702929707029297, "bonus_nao_recebido": 0.0007999200079991999, "conta_contestacao": 0.0006999300069992999, "vas_cancelamento": 0.21147885211478848, "vas_contratacao": 0.0010998900109989, "cadastro_atualizacao": 0.0088991100889911, "plano_troca": 0.0007999200079991999, "seguranca_perda_roubo": 0.0008999100089990998, "roaming_duvida": 0.004799520047995199, "roaming_pacote": 0.0007999200079991999, "atendimento_humano": 0.0006999300069992999, "vas_consulta": 0.005899410058994099, "sem_correspondencia": 0.005799420057994199}, "confidence": 0.641, "input_tokens": 307, "latency_ms": 21.942374000019527} +{"id": "g0123-vas_cancelamento-emocional-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.1933, "vas_cancelamento": 0.1154, "conta_contestacao": 0.5862, "sem_correspondencia": 0.1051}, "confidence": 0.1944, "input_tokens": 150, "latency_ms": 20.90297099999816} +{"id": "g0123-vas_cancelamento-emocional-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.3137313731373137, "vas_cancelamento": 0.45554555455545553, "cancelamento_linha": 0.17251725172517252, "sem_correspondencia": 0.058205820582058206}, "confidence": 0.1411, "input_tokens": 155, "latency_ms": 21.122335000001158} +{"id": "g0123-vas_cancelamento-emocional-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 1.0000910082817534e-06, "cancelamento_linha": 0.16451497086234845, "roaming_duvida": 1.0000910082817534e-06, "portabilidade": 1.0000910082817534e-06, "plano_nova_linha": 1.0000910082817534e-06, "atendimento_humano": 1.0000910082817534e-06, "vas_cancelamento": 0.8353760192177487, "vas_contratacao": 1.0000910082817534e-06, "conta_contestacao": 1.0000910082817534e-06, "conta_explicacao": 1.0000910082817534e-06, "bonus_nao_recebido": 1.0000910082817534e-06, "sem_correspondencia": 0.00010000910082817536}, "confidence": 0.8192, "input_tokens": 286, "latency_ms": 21.975365000002967} +{"id": "g0125-vas_cancelamento-indireto_multiplo-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao", "vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 134, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_contratacao": 0.009901980396079216, "conta_debito_automatico_digital": 0.009301860372074413, "marketplace_compra": 0.009901980396079216, "atendimento_humano": 0.015903180636127223, "recarga_nao_creditada": 0.5114022804560912, "conta_contestacao": 0.0722144428885777, "vas_consulta": 0.04960992198439687, "parceiros_ofertas": 0.22424484896979394, "conta_pagamento_confirmacao": 0.009601920384076814, "cancelamento_linha": 0.010602120424084815, "vas_cancelamento": 0.017403480696139225, "sem_correspondencia": 0.05991198239647929}, "confidence": 0.3762, "input_tokens": 291, "latency_ms": 21.668831999988925} +{"id": "g0125-vas_cancelamento-indireto_multiplo-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 156, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"marketplace_compra": 0.0037007290436215936, "internet_pacote_adicional": 0.0004000788155266588, "roaming_pacote": 0.0001000197038816647, "conta_pagamento_confirmacao": 1.000197038816647e-06, "negociacao_divida": 1.000197038816647e-06, "cadastro_atualizacao": 1.000197038816647e-06, "vas_contratacao": 0.008001576310533175, "vas_cancelamento": 0.0001000197038816647, "vas_consulta": 0.0005000985194083235, "cancelamento_linha": 0.9867943984965039, "conta_contestacao": 0.0001000197038816647, "sem_correspondencia": 0.000300059111644994}, "confidence": 0.9653, "input_tokens": 302, "latency_ms": 21.654788999995844} +{"id": "g0125-vas_cancelamento-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.0004999000199960008, "beneficios_consulta": 0.0004999000199960008, "conta_contestacao": 0.0010997800439912018, "fidelidade_resgate": 0.0004999000199960008, "suporte_configuracao": 0.0004999000199960008, "plano_consulta": 0.0004999000199960008, "vas_consulta": 0.0004999000199960008, "suporte_chip_esim": 0.0004999000199960008, "plano_troca": 0.0003999200159968007, "roaming_pacote": 0.0003999200159968007, "cancelamento_linha": 0.9941011797640472, "sem_correspondencia": 0.0004999000199960008}, "confidence": 0.9805, "input_tokens": 288, "latency_ms": 20.99488199999655} +{"id": "g0125-vas_cancelamento-indireto_multiplo-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"parceiros_ofertas": 9.999850002249973e-07, "conta_debito_automatico_digital": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "seguranca_fraude": 9.999850002249973e-07, "vas_cancelamento": 0.9999850002249974, "cancelamento_linha": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "vas_consulta": 9.999850002249973e-07, "vas_contratacao": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 22.59564599998498} +{"id": "g0125-vas_cancelamento-indireto_multiplo-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_contestacao": 0.00010000000000000002, "vas_cancelamento": 0.41850000000000004, "cancelamento_linha": 0.5810000000000001, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.5063, "input_tokens": 141, "latency_ms": 20.901083000012477} +{"id": "g0125-vas_cancelamento-indireto_multiplo-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.6514651465146516, "recarga_realizar": 0.0023002300230023005, "conta_contestacao": 0.003900390039003901, "plano_troca": 0.12831283128312834, "vas_consulta": 0.017401740174017404, "parceiros_ofertas": 0.010501050105010503, "internet_consumo": 0.004100410041004102, "reclamacao_atendimento": 0.12331233123312335, "seguranca_perda_roubo": 0.004100410041004102, "suporte_configuracao": 0.008300830083008302, "conta_segunda_via": 0.0010001000100010003, "vas_cancelamento": 0.015801580158015808, "vas_contratacao": 0.0015001500150015005, "conta_pagamento_confirmacao": 0.008100810081008101, "suporte_chip_esim": 0.0021002100210021006, "sem_correspondencia": 0.017801780178017805}, "confidence": 0.5506, "input_tokens": 309, "latency_ms": 22.04956799999991} +{"id": "g0125-vas_cancelamento-indireto_multiplo-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 9.999860001959975e-07, "seguranca_perda_roubo": 9.999860001959975e-07, "recarga_nao_creditada": 9.999860001959975e-07, "cancelamento_linha": 9.999860001959976e-05, "beneficios_consulta": 9.999860001959975e-07, "internet_consumo": 9.999860001959975e-07, "negociacao_religacao": 9.999860001959975e-07, "fidelidade_pontos": 9.999860001959975e-07, "marketplace_pedido": 9.999860001959975e-07, "conta_contestacao": 9.999860001959975e-07, "suporte_chip_esim": 9.999860001959975e-07, "troca_numero": 9.999860001959975e-07, "vas_cancelamento": 0.999886001595978, "suporte_configuracao": 9.999860001959975e-07, "vas_contratacao": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9997, "input_tokens": 298, "latency_ms": 21.862576000017953} +{"id": "g0125-vas_cancelamento-indireto_multiplo-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 146, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.0048, "bonus_nao_recebido": 0.0002, "vas_contratacao": 0.0009, "vas_cancelamento": 0.8828, "internet_consumo": 0.0008, "vas_consulta": 0.0013, "cancelamento_linha": 0.1071, "sem_correspondencia": 0.0021}, "confidence": 0.8026, "input_tokens": 241, "latency_ms": 20.921531999988474} +{"id": "g0125-vas_cancelamento-indireto_multiplo-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.14408559144085592, "conta_contestacao": 0.00019998000199980003, "cancelamento_linha": 0.8553144685531447, "sem_correspondencia": 0.00039996000399960006}, "confidence": 0.6989, "input_tokens": 150, "latency_ms": 20.651661000016475} +{"id": "g0125-vas_cancelamento-indireto_multiplo-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9999850002249978, "parceiros_ofertas": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "marketplace_compra": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "bonus_nao_recebido": 9.999850002249977e-07, "vas_consulta": 9.999850002249977e-07, "vas_contratacao": 9.999850002249977e-07, "desconto_retencao": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "plano_nova_linha": 9.999850002249977e-07, "cadastro_atualizacao": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "negociacao_religacao": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9999, "input_tokens": 304, "latency_ms": 21.151476000000002} +{"id": "g0125-vas_cancelamento-indireto_multiplo-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 9.99990000099999e-07, "conta_vencimento": 9.99990000099999e-07, "plano_nova_linha": 9.99990000099999e-07, "conta_contestacao": 9.99990000099999e-07, "vas_cancelamento": 0.9981900180998189, "negociacao_religacao": 9.99990000099999e-07, "vas_consulta": 9.99990000099999e-07, "vas_contratacao": 9.99990000099999e-07, "roaming_cobranca": 9.99990000099999e-07, "marketplace_compra": 9.99990000099999e-07, "cancelamento_linha": 0.001799982000179998, "sem_correspondencia": 9.99990000099999e-07}, "confidence": 0.9948, "input_tokens": 287, "latency_ms": 21.754743999991888} +{"id": "g0125-vas_cancelamento-indireto_multiplo-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 1.0000900081007289e-06, "beneficios_consulta": 1.0000900081007289e-06, "conta_vencimento": 1.0000900081007289e-06, "plano_troca": 1.0000900081007289e-06, "plano_nova_linha": 1.0000900081007289e-06, "roaming_pacote": 1.0000900081007289e-06, "conta_contestacao": 1.0000900081007289e-06, "suporte_configuracao": 1.0000900081007289e-06, "cancelamento_linha": 0.002900261023492114, "vas_consulta": 1.0000900081007289e-06, "vas_cancelamento": 0.9970897380764268, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9917, "input_tokens": 319, "latency_ms": 21.85313799998312} +{"id": "g0126-vas_contratacao-curto_neutro-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 9.999940000359997e-07, "beneficios_consulta": 9.999940000359997e-07, "fidelidade_pontos": 9.999940000359997e-07, "vas_contratacao": 0.9998940006359962, "plano_nova_linha": 9.999940000359997e-07, "parceiros_ofertas": 9.999940000359999e-05, "vas_consulta": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9994, "input_tokens": 205, "latency_ms": 21.209361000018134} +{"id": "g0126-vas_contratacao-curto_neutro-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"vas_consulta": 0.005200000000000001, "vas_cancelamento": 0.00030000000000000003, "vas_contratacao": 0.09180000000000002, "parceiros_ofertas": 0.0005000000000000001, "plano_nova_linha": 0.8991000000000001, "cadastro_atualizacao": 0.0024000000000000002, "beneficios_consulta": 0.0005000000000000001, "sem_correspondencia": 0.00020000000000000004}, "confidence": 0.823, "input_tokens": 203, "latency_ms": 20.97793199999387} +{"id": "g0126-vas_contratacao-curto_neutro-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "fidelidade_pontos": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "vas_consulta": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "seguranca_fraude": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "vas_contratacao": 0.9999850002249969, "internet_problema_conexao": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 21.858636000018805} +{"id": "g0126-vas_contratacao-curto_neutro-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.24920000000000003, "vas_consulta": 0.38120000000000004, "parceiros_ofertas": 0.012300000000000002, "plano_troca": 0.011400000000000002, "beneficios_consulta": 0.03620000000000001, "cadastro_atualizacao": 0.007900000000000003, "vas_cancelamento": 0.27320000000000005, "sem_correspondencia": 0.028600000000000004}, "confidence": 0.3106, "input_tokens": 208, "latency_ms": 20.51292799998805} +{"id": "g0126-vas_contratacao-curto_neutro-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.3884388438843885, "parceiros_ofertas": 0.13901390139013903, "vas_consulta": 0.10831083108310831, "vas_cancelamento": 0.15151515151515152, "bonus_nao_recebido": 0.0891089108910891, "beneficios_consulta": 0.028002800280028002, "recarga_saldo": 0.013201320132013201, "sem_correspondencia": 0.08240824082408241}, "confidence": 0.16, "input_tokens": 211, "latency_ms": 21.13314600001104} +{"id": "g0126-vas_contratacao-curto_neutro-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_pacote_adicional": 0.00040000000000000013, "portabilidade": 0.0028000000000000004, "recarga_realizar": 0.0012000000000000001, "parceiros_ofertas": 0.0012000000000000001, "recarga_nao_creditada": 0.004900000000000001, "roaming_duvida": 0.00020000000000000006, "internet_problema_conexao": 0.00020000000000000006, "beneficios_consulta": 0.00020000000000000006, "conta_explicacao": 0.00040000000000000013, "vas_contratacao": 0.9869000000000002, "cancelamento_linha": 0.00020000000000000006, "vas_consulta": 0.0005000000000000001, "troca_numero": 0.00020000000000000006, "vas_cancelamento": 0.00030000000000000003, "negociacao_divida": 0.00020000000000000006, "sem_correspondencia": 0.00020000000000000006}, "confidence": 0.9654, "input_tokens": 283, "latency_ms": 21.963354000007485} +{"id": "g0126-vas_contratacao-curto_neutro-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.8185, "plano_troca": 0.0035, "conta_vencimento": 0.0016, "vas_consulta": 0.1305, "parceiros_ofertas": 0.0056, "vas_cancelamento": 0.0132, "beneficios_consulta": 0.0249, "sem_correspondencia": 0.0022}, "confidence": 0.6868, "input_tokens": 202, "latency_ms": 21.22864099999333} +{"id": "g0126-vas_contratacao-curto_neutro-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.025805161032206442, "plano_consulta": 0.010902180436087218, "vas_cancelamento": 0.005301060212042409, "atendimento_humano": 0.0006001200240048009, "roaming_pacote": 0.015703140628125622, "beneficios_consulta": 0.0010002000400080016, "parceiros_ofertas": 0.0024004800960192034, "bonus_nao_recebido": 0.007801560312062412, "conta_explicacao": 0.005701140228045609, "troca_numero": 0.0007001400280056011, "internet_problema_conexao": 0.0012002400480096017, "marketplace_pedido": 0.0015003000600120023, "cadastro_atualizacao": 0.00620124024804961, "internet_consumo": 0.003100620124024805, "vas_contratacao": 0.9072814562912582, "sem_correspondencia": 0.004800960192038407}, "confidence": 0.8136, "input_tokens": 281, "latency_ms": 22.19639599999823} +{"id": "g0126-vas_contratacao-curto_neutro-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.6003600360036003, "vas_contratacao": 0.038103810381038106, "parceiros_ofertas": 0.015101510151015102, "sem_correspondencia": 0.34643464346434644}, "confidence": 0.3786, "input_tokens": 123, "latency_ms": 21.67340199997625} +{"id": "g0126-vas_contratacao-curto_neutro-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.3253325332533253, "parceiros_ofertas": 0.37153715371537155, "vas_contratacao": 0.1421142114211421, "sem_correspondencia": 0.16101610161016103}, "confidence": 0.059, "input_tokens": 124, "latency_ms": 22.128277999996726} +{"id": "g0126-vas_contratacao-curto_neutro-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_debito_automatico_digital": 0.0003000600120024005, "plano_consulta": 0.0058011602320464095, "recarga_realizar": 0.00010002000400080017, "parceiros_ofertas": 0.00010002000400080017, "marketplace_compra": 0.0009001800360072014, "beneficios_consulta": 0.0004000800160032007, "vas_consulta": 0.026005201040208044, "plano_nova_linha": 0.0003000600120024005, "vas_cancelamento": 0.960992198439688, "marketplace_pedido": 0.0004000800160032007, "fidelidade_resgate": 0.00020004000800160035, "reclamacao_atendimento": 0.00010002000400080017, "portabilidade": 0.00010002000400080017, "vas_contratacao": 0.0003000600120024005, "conta_contestacao": 0.0003000600120024005, "sem_correspondencia": 0.0037007401480296065}, "confidence": 0.9232, "input_tokens": 286, "latency_ms": 22.44845900000314} +{"id": "g0126-vas_contratacao-curto_neutro-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.013401340134013402, "vas_contratacao": 0.9609960996099609, "beneficios_consulta": 0.013001300130013, "sem_correspondencia": 0.012601260126012601}, "confidence": 0.85, "input_tokens": 126, "latency_ms": 21.10374299999762} +{"id": "g0130-vas_contratacao-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"troca_numero": 0.0001000090008100729, "negociacao_religacao": 1.0000900081007289e-06, "suporte_sem_sinal": 1.0000900081007289e-06, "conta_explicacao": 1.0000900081007289e-06, "parceiros_ofertas": 1.0000900081007289e-06, "plano_consulta": 1.0000900081007289e-06, "vas_cancelamento": 1.0000900081007289e-06, "vas_consulta": 1.0000900081007289e-06, "fidelidade_pontos": 1.0000900081007289e-06, "beneficios_consulta": 1.0000900081007289e-06, "marketplace_compra": 0.9998899900991088, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9991, "input_tokens": 288, "latency_ms": 21.012953999985484} +{"id": "g0130-vas_contratacao-emocional-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0043004300430043016, "vas_contratacao": 0.0012001200120012002, "vas_consulta": 0.9712971297129714, "conta_explicacao": 0.0009000900090009003, "beneficios_consulta": 0.0014001400140014003, "suporte_sem_sinal": 0.010001000100010003, "parceiros_ofertas": 0.00010001000100010004, "plano_consulta": 0.0034003400340034007, "atendimento_humano": 0.0021002100210021006, "desconto_retencao": 0.0032003200320032013, "bonus_nao_recebido": 0.00020002000200020008, "sem_correspondencia": 0.0019001900190019005}, "confidence": 0.9247, "input_tokens": 276, "latency_ms": 21.539001999997254} +{"id": "g0130-vas_contratacao-emocional-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"beneficios_consulta": 0.015600000000000001, "vas_consulta": 0.018800000000000004, "parceiros_ofertas": 0.14830000000000002, "negociacao_divida": 0.0020000000000000005, "internet_pacote_adicional": 0.12640000000000004, "reclamacao_atendimento": 0.0036000000000000003, "conta_debito_automatico_digital": 0.026500000000000003, "suporte_configuracao": 0.39390000000000003, "suporte_chip_esim": 0.12840000000000001, "vas_cancelamento": 0.11420000000000001, "bonus_nao_recebido": 0.011900000000000003, "sem_correspondencia": 0.010400000000000001}, "confidence": 0.279, "input_tokens": 284, "latency_ms": 21.490484999986847} +{"id": "g0130-vas_contratacao-emocional-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"conta_contestacao": 0.0002, "vas_contratacao": 0.8357, "troca_numero": 0.0004, "vas_cancelamento": 0.0086, "cadastro_atualizacao": 0.0011, "roaming_duvida": 0.0049, "beneficios_consulta": 0.0002, "conta_explicacao": 0.0011, "seguranca_fraude": 0.0006, "vas_consulta": 0.0004, "plano_nova_linha": 0.1408, "desconto_retencao": 0.0004, "parceiros_ofertas": 0.0026, "negociacao_divida": 0.0003, "cancelamento_linha": 0.0006, "sem_correspondencia": 0.0021}, "confidence": 0.7977, "input_tokens": 293, "latency_ms": 21.840441000023247} +{"id": "g0130-vas_contratacao-emocional-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 0.14077184563087383, "beneficios_consulta": 0.08878224355128975, "conta_contestacao": 0.006998600279944011, "plano_troca": 0.004499100179964007, "parceiros_ofertas": 0.26814637072585484, "bonus_nao_recebido": 0.016196760647870425, "vas_contratacao": 0.21975604879024196, "plano_nova_linha": 0.007898420315936813, "conta_segunda_via": 0.010297940411917617, "vas_consulta": 0.18506298740251947, "vas_cancelamento": 0.038792241551689664, "sem_correspondencia": 0.012797440511897622}, "confidence": 0.2427, "input_tokens": 284, "latency_ms": 21.431586999995034} +{"id": "g0130-vas_contratacao-emocional-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_contratacao": 1.0002920852889043e-06, "negociacao_divida": 1.0002920852889043e-06, "fidelidade_resgate": 0.00020005841705778086, "desconto_retencao": 0.0008002336682311235, "vas_consulta": 1.0002920852889043e-06, "beneficios_consulta": 1.0002920852889043e-06, "seguranca_perda_roubo": 0.9950905664454021, "troca_numero": 1.0002920852889043e-06, "marketplace_pedido": 0.00010002920852889043, "parceiros_ofertas": 1.0002920852889043e-06, "conta_contestacao": 1.0002920852889043e-06, "conta_debito_automatico_digital": 0.001200350502346685, "vas_cancelamento": 0.0020005841705778085, "internet_problema_conexao": 1.0002920852889043e-06, "portabilidade": 0.0004001168341155617, "sem_correspondencia": 0.00020005841705778086}, "confidence": 0.9849, "input_tokens": 290, "latency_ms": 21.7685519999975} +{"id": "g0130-vas_contratacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"recarga_nao_creditada": 0.0011999928000431996, "seguranca_fraude": 0.0004999970000179999, "reclamacao_atendimento": 9.999940000359999e-05, "roaming_duvida": 9.999940000359999e-05, "suporte_sem_sinal": 9.999940000359997e-07, "fidelidade_resgate": 9.999940000359997e-07, "cadastro_atualizacao": 9.999940000359997e-07, "parceiros_ofertas": 0.996194022835863, "vas_cancelamento": 0.0002999982000107999, "conta_vencimento": 9.999940000359997e-07, "portabilidade": 0.0002999982000107999, "suporte_configuracao": 0.0004999970000179999, "negociacao_divida": 9.999940000359997e-07, "recarga_saldo": 9.999940000359999e-05, "vas_consulta": 9.999940000359997e-07, "sem_correspondencia": 0.0006999958000251999}, "confidence": 0.9883, "input_tokens": 294, "latency_ms": 21.76365099998634} +{"id": "g0130-vas_contratacao-emocional-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.3426, "parceiros_ofertas": 0.3346, "beneficios_consulta": 0.2487, "sem_correspondencia": 0.0741}, "confidence": 0.0823, "input_tokens": 140, "latency_ms": 20.640662999994674} +{"id": "g0130-vas_contratacao-emocional-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"negociacao_religacao": 0.0023002300230023005, "fidelidade_resgate": 0.0034003400340034007, "fidelidade_pontos": 0.0008000800080008003, "parceiros_ofertas": 0.0023002300230023005, "recarga_nao_creditada": 0.00040004000400040016, "vas_cancelamento": 0.03340334033403341, "vas_contratacao": 0.930793079307931, "marketplace_compra": 0.005400540054005402, "vas_consulta": 0.00040004000400040016, "beneficios_consulta": 0.00040004000400040016, "portabilidade": 0.017901790179017905, "sem_correspondencia": 0.002500250025002501}, "confidence": 0.8558, "input_tokens": 286, "latency_ms": 21.464082999983702} +{"id": "g0130-vas_contratacao-emocional-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.0106989301069893, "vas_contratacao": 0.006699330066993301, "parceiros_ofertas": 0.015998400159984, "sem_correspondencia": 0.9666033396660334}, "confidence": 0.8696, "input_tokens": 130, "latency_ms": 20.67155000000298} +{"id": "g0130-vas_contratacao-emocional-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.487, "conta_pagamento_confirmacao": 0.0016, "vas_consulta": 0.1203, "beneficios_consulta": 0.0242, "internet_consumo": 0.0078, "vas_cancelamento": 0.1846, "parceiros_ofertas": 0.127, "sem_correspondencia": 0.0475}, "confidence": 0.2969, "input_tokens": 220, "latency_ms": 21.088109999993776} +{"id": "g0130-vas_contratacao-emocional-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 1.0001950380324161e-06, "vas_contratacao": 0.9939938287966152, "vas_consulta": 1.0001950380324161e-06, "vas_cancelamento": 1.0001950380324161e-06, "marketplace_compra": 0.005201014197768564, "marketplace_pedido": 0.0008001560304259329, "beneficios_consulta": 1.0001950380324161e-06, "sem_correspondencia": 1.0001950380324161e-06}, "confidence": 0.9805, "input_tokens": 217, "latency_ms": 21.111758999978747} +{"id": "g0132-vas_contratacao-indireto_multiplo-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.2770722927707229, "parceiros_ofertas": 0.05459454054594541, "vas_contratacao": 0.6146385361463854, "sem_correspondencia": 0.05369463053694631}, "confidence": 0.2999, "input_tokens": 140, "latency_ms": 20.782711999999037} +{"id": "g0132-vas_contratacao-indireto_multiplo-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"suporte_chip_esim": 9.999900000999991e-07, "vas_consulta": 0.9998900010999892, "roaming_duvida": 9.999900000999991e-07, "plano_consulta": 9.999900000999991e-07, "bonus_nao_recebido": 9.999900000999991e-07, "parceiros_ofertas": 9.999900000999991e-07, "vas_cancelamento": 9.999900000999992e-05, "beneficios_consulta": 9.999900000999991e-07, "conta_debito_automatico_digital": 9.999900000999991e-07, "vas_contratacao": 9.999900000999991e-07, "cancelamento_linha": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9997, "input_tokens": 285, "latency_ms": 21.726718999985906} +{"id": "g0132-vas_contratacao-indireto_multiplo-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0273, "seguranca_fraude": 0.0063, "roaming_pacote": 0.0156, "conta_contestacao": 0.0543, "cancelamento_linha": 0.0403, "seguranca_perda_roubo": 0.0099, "bonus_nao_recebido": 0.0457, "vas_contratacao": 0.4362, "vas_consulta": 0.3348, "beneficios_consulta": 0.0067, "vas_cancelamento": 0.011, "sem_correspondencia": 0.0119}, "confidence": 0.3829, "input_tokens": 273, "latency_ms": 21.510437000017646} +{"id": "g0132-vas_contratacao-indireto_multiplo-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"parceiros_ofertas": 0.0018, "vas_contratacao": 0.0002, "beneficios_consulta": 0.9503, "sem_correspondencia": 0.0477}, "confidence": 0.8507, "input_tokens": 138, "latency_ms": 20.710027999996328} +{"id": "g0132-vas_contratacao-indireto_multiplo-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 9.999900000999991e-07, "seguranca_fraude": 9.999900000999991e-07, "suporte_chip_esim": 9.999900000999991e-07, "vas_cancelamento": 9.999900000999991e-07, "vas_consulta": 9.999900000999991e-07, "vas_contratacao": 0.9998900010999892, "cadastro_atualizacao": 9.999900000999991e-07, "reclamacao_atendimento": 9.999900000999991e-07, "marketplace_compra": 9.999900000999992e-05, "marketplace_pedido": 9.999900000999991e-07, "beneficios_consulta": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9997, "input_tokens": 296, "latency_ms": 20.977049999999053} +{"id": "g0132-vas_contratacao-indireto_multiplo-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 0.006400640064006402, "conta_debito_automatico_digital": 0.005200520052005201, "roaming_pacote": 0.005000500050005001, "negociacao_divida": 0.005000500050005001, "recarga_saldo": 0.005800580058005801, "vas_consulta": 0.18901890189018905, "conta_segunda_via": 0.005000500050005001, "parceiros_ofertas": 0.22982298229822984, "troca_numero": 0.006000600060006001, "vas_cancelamento": 0.006000600060006001, "beneficios_consulta": 0.005000500050005001, "plano_nova_linha": 0.2739273927392739, "plano_troca": 0.030603060306030605, "vas_contratacao": 0.21592159215921594, "conta_pagamento_confirmacao": 0.005300530053005301, "sem_correspondencia": 0.006000600060006001}, "confidence": 0.3649, "input_tokens": 289, "latency_ms": 21.94844100000637} +{"id": "g0132-vas_contratacao-indireto_multiplo-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.005198960207958408, "vas_cancelamento": 0.015896820635872826, "plano_nova_linha": 0.0009998000399920016, "conta_vencimento": 0.0003999200159968007, "fidelidade_pontos": 0.0010997800439912018, "marketplace_pedido": 0.0004999000199960008, "vas_contratacao": 0.0007998400319936014, "internet_problema_conexao": 0.0034993001399720057, "vas_consulta": 0.9456108778244351, "internet_consumo": 0.008098380323935212, "fidelidade_resgate": 0.0007998400319936014, "conta_explicacao": 0.0016996600679864027, "plano_troca": 0.0004999000199960008, "cancelamento_linha": 0.001999600079984003, "plano_consulta": 0.004299140171965607, "sem_correspondencia": 0.008598280343931213}, "confidence": 0.8818, "input_tokens": 300, "latency_ms": 21.911222999989377} +{"id": "g0132-vas_contratacao-indireto_multiplo-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 9.99998000004e-05, "vas_consulta": 0.9989980020039959, "vas_cancelamento": 9.99998000004e-05, "suporte_chip_esim": 9.999980000039998e-07, "troca_numero": 9.999980000039998e-07, "parceiros_ofertas": 0.000499999000002, "beneficios_consulta": 0.0001999996000008, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.9952, "input_tokens": 207, "latency_ms": 21.196032999995396} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"vas_cancelamento": 9.999930000489998e-07, "marketplace_compra": 9.999930000489998e-07, "parceiros_ofertas": 9.999930000489998e-07, "roaming_duvida": 9.999930000489998e-07, "vas_consulta": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "beneficios_consulta": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 216, "latency_ms": 21.198075000000927} +{"id": "g0132-vas_contratacao-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.18048177134109453, "parceiros_ofertas": 0.03729623308045887, "recarga_nao_creditada": 0.0038996061397798816, "conta_vencimento": 0.00019997980203999394, "portabilidade": 0.004699525347939858, "negociacao_religacao": 0.00019997980203999394, "atendimento_humano": 9.998990101999696e-07, "beneficios_consulta": 0.2884708644426912, "seguranca_perda_roubo": 0.0037996162387598847, "plano_troca": 9.998990101999697e-05, "vas_consulta": 0.46095344370218605, "conta_contestacao": 9.998990101999697e-05, "suporte_sem_sinal": 0.006299363764259809, "cancelamento_linha": 0.005299464754059839, "suporte_chip_esim": 0.005099484952019845, "sem_correspondencia": 0.0030996869316199057}, "confidence": 0.5221, "input_tokens": 298, "latency_ms": 22.1613249999848} +{"id": "g0132-vas_contratacao-indireto_multiplo-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.36536346365363465, "beneficios_consulta": 0.0471952804719528, "parceiros_ofertas": 0.0754924507549245, "reclamacao_atendimento": 0.0311968803119688, "seguranca_fraude": 0.0115988401159884, "vas_cancelamento": 0.024897510248975102, "vas_consulta": 0.41075892410758924, "sem_correspondencia": 0.03349665033496651}, "confidence": 0.3086, "input_tokens": 222, "latency_ms": 21.449042000000418} +{"id": "g0133-vas_consulta-curto_neutro-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.013598640135986401, "suporte_chip_esim": 0.010998900109989001, "fidelidade_resgate": 0.012398760123987601, "vas_cancelamento": 0.0736926307369263, "suporte_sem_sinal": 0.010998900109989001, "conta_contestacao": 0.009999000099990002, "troca_numero": 0.14658534146585342, "roaming_pacote": 0.009999000099990002, "vas_consulta": 0.33286671332866713, "negociacao_religacao": 0.009699030096990302, "plano_troca": 0.009699030096990302, "plano_nova_linha": 0.064993500649935, "conta_vencimento": 0.010298970102989701, "parceiros_ofertas": 0.1837816218378162, "plano_consulta": 0.026697330266973303, "sem_correspondencia": 0.0736926307369263}, "confidence": 0.2576, "input_tokens": 283, "latency_ms": 22.031954999988557} +{"id": "g0133-vas_consulta-curto_neutro-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"parceiros_ofertas": 0.0065, "marketplace_pedido": 0.008, "troca_numero": 0.6954, "vas_contratacao": 0.0329, "vas_cancelamento": 0.0416, "suporte_chip_esim": 0.0009, "vas_consulta": 0.1901, "seguranca_fraude": 0.0029, "reclamacao_atendimento": 0.0024, "fidelidade_resgate": 0.0026, "plano_consulta": 0.0015, "sem_correspondencia": 0.0152}, "confidence": 0.5933, "input_tokens": 271, "latency_ms": 21.71412800001349} +{"id": "g0133-vas_consulta-curto_neutro-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"vas_consulta": 0.40070000000000006, "vas_cancelamento": 0.022400000000000003, "plano_consulta": 0.46480000000000005, "sem_correspondencia": 0.11210000000000002}, "confidence": 0.2404, "input_tokens": 129, "latency_ms": 20.81635800001891} +{"id": "g0133-vas_consulta-curto_neutro-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9862, "plano_consulta": 0.0039, "vas_cancelamento": 0.0022, "sem_correspondencia": 0.0077}, "confidence": 0.9377, "input_tokens": 127, "latency_ms": 20.978832000025704} +{"id": "g0133-vas_consulta-curto_neutro-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0082, "vas_consulta": 0.1651, "plano_consulta": 0.2617, "sem_correspondencia": 0.565}, "confidence": 0.2715, "input_tokens": 129, "latency_ms": 20.603902000004837} +{"id": "g0133-vas_consulta-curto_neutro-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0011999988000012, "vas_consulta": 0.9980990019009982, "vas_cancelamento": 9.99999000001e-07, "sem_correspondencia": 0.0006999993000007}, "confidence": 0.9892, "input_tokens": 130, "latency_ms": 20.67607499998303} +{"id": "g0133-vas_consulta-curto_neutro-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"reclamacao_atendimento": 0.009799020097990201, "vas_cancelamento": 0.6434356564343565, "fidelidade_pontos": 0.06319368063193681, "internet_problema_conexao": 0.0948905109489051, "marketplace_pedido": 0.0092990700929907, "bonus_nao_recebido": 0.017098290170982904, "negociacao_divida": 0.0018998100189981002, "recarga_realizar": 0.0032996700329967, "roaming_pacote": 0.0046995300469953, "negociacao_religacao": 0.006999300069993001, "roaming_duvida": 0.0047995200479952005, "vas_contratacao": 0.0230976902309769, "plano_consulta": 0.0033996600339966003, "vas_consulta": 0.019398060193980604, "cadastro_atualizacao": 0.06969303069693031, "sem_correspondencia": 0.024997500249975005}, "confidence": 0.489, "input_tokens": 286, "latency_ms": 21.880871000007573} +{"id": "g0133-vas_consulta-curto_neutro-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 1.0000900081007287e-06, "vas_consulta": 0.9993899450950582, "suporte_sem_sinal": 1.0000900081007287e-06, "vas_cancelamento": 1.0000900081007287e-06, "conta_contestacao": 1.0000900081007287e-06, "seguranca_fraude": 1.0000900081007287e-06, "vas_contratacao": 0.0006000540048604372, "plano_consulta": 1.0000900081007287e-06, "recarga_nao_creditada": 1.0000900081007287e-06, "roaming_duvida": 1.0000900081007287e-06, "beneficios_consulta": 1.0000900081007287e-06, "sem_correspondencia": 1.0000900081007287e-06}, "confidence": 0.9975, "input_tokens": 279, "latency_ms": 21.604783000015004} +{"id": "g0133-vas_consulta-curto_neutro-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.0003, "vas_consulta": 0.9509, "internet_problema_conexao": 0.0003, "plano_consulta": 0.0091, "vas_cancelamento": 0.0029, "vas_contratacao": 0.0299, "conta_vencimento": 0.001, "sem_correspondencia": 0.0056}, "confidence": 0.8781, "input_tokens": 204, "latency_ms": 20.939941999984057} +{"id": "g0133-vas_consulta-curto_neutro-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05939406059394061, "vas_consulta": 0.296970302969703, "plano_consulta": 0.15408459154084592, "sem_correspondencia": 0.48955104489551043}, "confidence": 0.1589, "input_tokens": 129, "latency_ms": 20.670259000013402} +{"id": "g0133-vas_consulta-curto_neutro-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.8882776555311063, "plano_consulta": 0.0017003400680136028, "beneficios_consulta": 0.002300460092018404, "suporte_sem_sinal": 0.002300460092018404, "negociacao_divida": 0.0004000800160032007, "negociacao_religacao": 0.0008001600320064014, "conta_contestacao": 0.005501100220044009, "portabilidade": 0.0027005401080216047, "vas_contratacao": 0.005001000200040008, "atendimento_humano": 0.08421684336867374, "vas_cancelamento": 0.0039007801560312066, "sem_correspondencia": 0.0029005801160232048}, "confidence": 0.8102, "input_tokens": 273, "latency_ms": 21.724732999985008} +{"id": "g0133-vas_consulta-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.46455354464553544, "vas_cancelamento": 0.17028297170282972, "vas_contratacao": 0.070992900709929, "sem_correspondencia": 0.29417058294170584}, "confidence": 0.1306, "input_tokens": 131, "latency_ms": 20.845210999993924} +{"id": "g0136-vas_consulta-regionalismo-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0126, "vas_cancelamento": 0.0016, "vas_consulta": 0.9708, "sem_correspondencia": 0.015}, "confidence": 0.8865, "input_tokens": 130, "latency_ms": 20.808138000006693} +{"id": "g0136-vas_consulta-regionalismo-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0030000000000000005, "vas_consulta": 0.9913000000000001, "vas_cancelamento": 0.0012000000000000001, "sem_correspondencia": 0.0045000000000000005}, "confidence": 0.9578, "input_tokens": 132, "latency_ms": 20.769889000007424} +{"id": "g0136-vas_consulta-regionalismo-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_realizar": 0.00020000000000000006, "vas_cancelamento": 0.0003000000000000001, "vas_consulta": 0.9620000000000003, "conta_segunda_via": 0.00040000000000000013, "atendimento_humano": 0.0035000000000000014, "plano_consulta": 0.0065000000000000014, "conta_contestacao": 0.0005000000000000002, "conta_pagamento_confirmacao": 0.0005000000000000002, "plano_nova_linha": 0.019700000000000006, "vas_contratacao": 0.003200000000000001, "marketplace_compra": 0.00040000000000000013, "sem_correspondencia": 0.002800000000000001}, "confidence": 0.9114, "input_tokens": 276, "latency_ms": 21.609333000014885} +{"id": "g0136-vas_consulta-regionalismo-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.7622762276227625, "seguranca_perda_roubo": 0.005500550055005502, "conta_debito_automatico_digital": 0.0008000800080008003, "suporte_configuracao": 0.0015001500150015005, "parceiros_ofertas": 0.0008000800080008003, "vas_consulta": 0.14891489148914894, "vas_cancelamento": 0.0045004500450045015, "vas_contratacao": 0.0034003400340034007, "plano_consulta": 0.005500550055005502, "roaming_cobranca": 0.010501050105010503, "seguranca_fraude": 0.007000700070007002, "sem_correspondencia": 0.04930493049304931}, "confidence": 0.6605, "input_tokens": 285, "latency_ms": 21.49372299999186} +{"id": "g0136-vas_consulta-regionalismo-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.0413958604139586, "plano_consulta": 0.085991400859914, "conta_pagamento_confirmacao": 0.019298070192980705, "conta_debito_automatico_digital": 0.0024997500249975004, "conta_vencimento": 0.0017998200179982, "conta_explicacao": 0.8253174682531748, "conta_segunda_via": 0.004399560043995601, "sem_correspondencia": 0.019298070192980705}, "confidence": 0.6617, "input_tokens": 235, "latency_ms": 21.108205000018643} +{"id": "g0136-vas_consulta-regionalismo-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 1.0000960092168847e-06, "cadastro_atualizacao": 0.0007000672064518194, "vas_cancelamento": 0.03510336992351266, "plano_consulta": 1.0000960092168847e-06, "internet_problema_conexao": 1.0000960092168847e-06, "vas_consulta": 0.9626924184721734, "marketplace_pedido": 0.00010000960092168849, "atendimento_humano": 0.00010000960092168849, "vas_contratacao": 0.0007000672064518194, "marketplace_compra": 0.0003000288027650654, "desconto_retencao": 1.0000960092168847e-06, "sem_correspondencia": 0.0003000288027650654}, "confidence": 0.9306, "input_tokens": 285, "latency_ms": 21.50746399999548} +{"id": "g0136-vas_consulta-regionalismo-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.012397520495900819, "vas_cancelamento": 0.01199760047990402, "plano_nova_linha": 0.012397520495900819, "vas_consulta": 0.6048790241951609, "vas_contratacao": 0.01199760047990402, "plano_consulta": 0.07808438312337533, "portabilidade": 0.02419516096780644, "internet_pacote_adicional": 0.012797440511897622, "cancelamento_linha": 0.03929214157168567, "conta_vencimento": 0.01199760047990402, "fidelidade_resgate": 0.03629274145170966, "sem_correspondencia": 0.14367126574685063}, "confidence": 0.4193, "input_tokens": 290, "latency_ms": 21.573902999989514} +{"id": "g0136-vas_consulta-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"bonus_nao_recebido": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "vas_contratacao": 0.9999890001209993, "plano_nova_linha": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "suporte_configuracao": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 21.58981499999868} +{"id": "g0136-vas_consulta-regionalismo-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.00030003000300030005, "vas_cancelamento": 0.0017001700170017002, "vas_consulta": 0.9954995499549956, "sem_correspondencia": 0.0025002500250025004}, "confidence": 0.9761, "input_tokens": 128, "latency_ms": 20.78294700001493} +{"id": "g0136-vas_consulta-regionalismo-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.2516251625162516, "conta_explicacao": 0.34663466346634664, "conta_pagamento_confirmacao": 0.022002200220022, "conta_debito_automatico_digital": 0.08300830083008301, "plano_consulta": 0.020002000200020003, "conta_contestacao": 0.026502650265026503, "conta_segunda_via": 0.11341134113411341, "sem_correspondencia": 0.13681368136813682}, "confidence": 0.1832, "input_tokens": 240, "latency_ms": 20.660380999999006} +{"id": "g0136-vas_consulta-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"vas_contratacao": 0.05510551055105511, "vas_cancelamento": 0.0007000700070007, "plano_consulta": 0.9123912391239124, "sem_correspondencia": 0.0318031803180318}, "confidence": 0.7414, "input_tokens": 147, "latency_ms": 21.139712000007194} +{"id": "g0136-vas_consulta-regionalismo-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9943958959915103, "roaming_pacote": 1.000197038816647e-06, "vas_contratacao": 0.0002000394077633294, "vas_cancelamento": 1.000197038816647e-06, "vas_consulta": 0.005201024601846563, "plano_consulta": 0.0001000197038816647, "internet_pacote_adicional": 1.000197038816647e-06, "sem_correspondencia": 0.0001000197038816647}, "confidence": 0.9817, "input_tokens": 210, "latency_ms": 21.340796000004048} +{"id": "g0138-vas_consulta-longo_contexto-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.008, "plano_consulta": 0.1408, "vas_consulta": 0.82, "sem_correspondencia": 0.0312}, "confidence": 0.5776, "input_tokens": 161, "latency_ms": 20.648988999994344} +{"id": "g0138-vas_consulta-longo_contexto-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9362971911084267, "suporte_configuracao": 0.0008999973000081, "conta_explicacao": 0.00039999880000360003, "seguranca_perda_roubo": 9.999970000090001e-05, "conta_vencimento": 9.99997000009e-07, "marketplace_compra": 9.99997000009e-07, "conta_pagamento_confirmacao": 0.0043999868000396, "vas_consulta": 0.0385998842003474, "conta_segunda_via": 9.999970000090001e-05, "plano_consulta": 0.018799943600169202, "vas_cancelamento": 9.99997000009e-07, "sem_correspondencia": 0.00039999880000360003}, "confidence": 0.8791, "input_tokens": 301, "latency_ms": 21.615209000003688} +{"id": "g0138-vas_consulta-longo_contexto-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"plano_consulta": 0.0003, "cadastro_atualizacao": 0.0002, "conta_segunda_via": 0.0004, "conta_contestacao": 0.0011, "internet_problema_conexao": 0.0083, "troca_numero": 0.0002, "internet_pacote_adicional": 0.0004, "conta_pagamento_confirmacao": 0.0145, "fidelidade_pontos": 0.0003, "bonus_nao_recebido": 0.9537, "vas_contratacao": 0.0002, "vas_consulta": 0.017, "beneficios_consulta": 0.0002, "fidelidade_resgate": 0.0004, "vas_cancelamento": 0.0002, "sem_correspondencia": 0.0026}, "confidence": 0.9055, "input_tokens": 308, "latency_ms": 22.098970000001827} +{"id": "g0138-vas_consulta-longo_contexto-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"beneficios_consulta": 0.035703570357035704, "conta_contestacao": 0.0528052805280528, "vas_contratacao": 0.0082008200820082, "vas_cancelamento": 0.0553055305530553, "suporte_chip_esim": 0.014401440144014399, "atendimento_humano": 0.0217021702170217, "vas_consulta": 0.6766676667666766, "plano_troca": 0.0077007700770077, "plano_consulta": 0.06670667066706669, "marketplace_pedido": 0.0102010201020102, "internet_pacote_adicional": 0.0257025702570257, "sem_correspondencia": 0.024902490249024897}, "confidence": 0.4634, "input_tokens": 295, "latency_ms": 21.50822600000879} +{"id": "g0138-vas_consulta-longo_contexto-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"vas_cancelamento": 0.0008, "plano_consulta": 0.7658, "vas_consulta": 0.2299, "sem_correspondencia": 0.0035}, "confidence": 0.5906, "input_tokens": 151, "latency_ms": 20.684701000021732} +{"id": "g0138-vas_consulta-longo_contexto-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 166, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.052094790520947905, "vas_consulta": 0.6195380461953806, "plano_consulta": 0.1628837116288371, "sem_correspondencia": 0.16548345165483452}, "confidence": 0.2471, "input_tokens": 151, "latency_ms": 20.772824999994555} +{"id": "g0138-vas_consulta-longo_contexto-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao", "vas_consulta"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.3072, "cancelamento_linha": 0.0129, "conta_pagamento_confirmacao": 0.0121, "beneficios_consulta": 0.016, "conta_debito_automatico_digital": 0.0129, "marketplace_compra": 0.0129, "conta_vencimento": 0.1261, "conta_contestacao": 0.2265, "portabilidade": 0.0151, "conta_explicacao": 0.2337, "plano_consulta": 0.0125, "sem_correspondencia": 0.0121}, "confidence": 0.2921, "input_tokens": 297, "latency_ms": 21.686770000002298} +{"id": "g0138-vas_consulta-longo_contexto-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 141, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_resgate": 0.005599999999999999, "plano_consulta": 0.6151999999999999, "roaming_pacote": 0.0010999999999999998, "roaming_duvida": 0.0040999999999999995, "portabilidade": 0.006999999999999998, "vas_cancelamento": 0.04399999999999999, "vas_contratacao": 0.026199999999999994, "internet_pacote_adicional": 0.009999999999999998, "conta_explicacao": 0.0066999999999999985, "internet_problema_conexao": 0.0019999999999999996, "vas_consulta": 0.26669999999999994, "sem_correspondencia": 0.011399999999999999}, "confidence": 0.5488, "input_tokens": 294, "latency_ms": 21.49928699998327} +{"id": "g0138-vas_consulta-longo_contexto-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 145, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_vencimento": 0.0003000600120024005, "vas_contratacao": 0.00020004000800160035, "portabilidade": 0.0005001000200040008, "vas_cancelamento": 0.00020004000800160035, "conta_contestacao": 0.03640728145629126, "plano_troca": 0.0010002000400080016, "vas_consulta": 0.7234446889377877, "suporte_chip_esim": 0.00010002000400080017, "recarga_nao_creditada": 0.23124624924985, "plano_consulta": 0.0018003600720144029, "marketplace_compra": 0.00010002000400080017, "conta_segunda_via": 0.0011002200440088019, "bonus_nao_recebido": 0.00010002000400080017, "cancelamento_linha": 0.002000400080016003, "troca_numero": 0.00020004000800160035, "sem_correspondencia": 0.0013002600520104022}, "confidence": 0.7273, "input_tokens": 304, "latency_ms": 21.105135999988534} +{"id": "g0138-vas_consulta-longo_contexto-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"vas_cancelamento": 0.004200000000000001, "conta_contestacao": 0.0014000000000000002, "internet_consumo": 0.22190000000000004, "recarga_nao_creditada": 0.003500000000000001, "plano_nova_linha": 0.6678000000000001, "conta_debito_automatico_digital": 0.0013000000000000002, "vas_contratacao": 0.0015000000000000005, "suporte_configuracao": 0.007000000000000002, "plano_troca": 0.0017000000000000003, "vas_consulta": 0.03710000000000001, "recarga_realizar": 0.0013000000000000002, "fidelidade_resgate": 0.014100000000000003, "seguranca_perda_roubo": 0.017400000000000002, "plano_consulta": 0.013000000000000003, "marketplace_compra": 0.0034000000000000007, "sem_correspondencia": 0.0034000000000000007}, "confidence": 0.6118, "input_tokens": 308, "latency_ms": 22.03654900000629} +{"id": "g0138-vas_consulta-longo_contexto-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 162, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.22605478904219156, "plano_consulta": 0.04089182163567286, "marketplace_compra": 0.01209758048390322, "vas_cancelamento": 0.1816636672665467, "fidelidade_resgate": 0.012897420515896822, "reclamacao_atendimento": 0.01249750049990002, "vas_contratacao": 0.2948410317936413, "sem_correspondencia": 0.21905618876224756}, "confidence": 0.2145, "input_tokens": 247, "latency_ms": 21.112904000005983} +{"id": "g0138-vas_consulta-longo_contexto-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 144, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9999930000490003, "plano_consulta": 9.999930000490002e-07, "atendimento_humano": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9998, "input_tokens": 214, "latency_ms": 21.268191000018533} +{"id": "g0141-beneficios_consulta-informal_abreviado-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.6879000000000001, "vas_contratacao": 0.006200000000000001, "beneficios_consulta": 0.27240000000000003, "sem_correspondencia": 0.03350000000000001}, "confidence": 0.4541, "input_tokens": 141, "latency_ms": 20.676508999997623} +{"id": "g0141-beneficios_consulta-informal_abreviado-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 9.99997000009e-07, "vas_contratacao": 9.99997000009e-07, "beneficios_consulta": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 142, "latency_ms": 20.615990000010243} +{"id": "g0141-beneficios_consulta-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"seguranca_perda_roubo": 0.4579, "bonus_nao_recebido": 0.0002, "plano_nova_linha": 0.0035, "internet_pacote_adicional": 0.0005, "desconto_retencao": 0.001, "plano_consulta": 0.0018, "fidelidade_pontos": 0.0002, "vas_contratacao": 0.5188, "fidelidade_resgate": 0.0033, "conta_debito_automatico_digital": 0.0024, "parceiros_ofertas": 0.0087, "sem_correspondencia": 0.0017}, "confidence": 0.6665, "input_tokens": 295, "latency_ms": 21.562548000019888} +{"id": "g0141-beneficios_consulta-informal_abreviado-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 1.0000930086498043e-06, "plano_consulta": 1.0000930086498043e-06, "fidelidade_resgate": 1.0000930086498043e-06, "desconto_retencao": 1.0000930086498043e-06, "bonus_nao_recebido": 1.0000930086498043e-06, "vas_contratacao": 1.0000930086498043e-06, "beneficios_consulta": 0.9999929993489395, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9996, "input_tokens": 234, "latency_ms": 21.166539999995848} +{"id": "g0141-beneficios_consulta-informal_abreviado-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.0173982601739826, "bonus_nao_recebido": 0.06679332066793321, "fidelidade_pontos": 0.0015998400159984002, "vas_contratacao": 0.0007999200079992001, "plano_consulta": 0.000999900009999, "beneficios_consulta": 0.9073092690730927, "fidelidade_resgate": 0.0040995900409959, "sem_correspondencia": 0.000999900009999}, "confidence": 0.8116, "input_tokens": 233, "latency_ms": 21.14692600000012} +{"id": "g0141-beneficios_consulta-informal_abreviado-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 9.99989000120999e-07, "fidelidade_resgate": 9.99989000120999e-07, "cancelamento_linha": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "conta_vencimento": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "plano_consulta": 0.9999890001209989, "desconto_retencao": 9.99989000120999e-07, "bonus_nao_recebido": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 21.57909199999608} +{"id": "g0141-beneficios_consulta-informal_abreviado-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"portabilidade": 0.0008000800080008003, "internet_consumo": 0.0015001500150015005, "suporte_chip_esim": 0.00010001000100010004, "vas_contratacao": 0.00010001000100010004, "internet_pacote_adicional": 0.00020002000200020008, "conta_explicacao": 0.00020002000200020008, "beneficios_consulta": 0.9922992299229925, "desconto_retencao": 0.0011001100110011005, "fidelidade_resgate": 0.00030003000300030005, "vas_consulta": 0.0005000500050005002, "marketplace_compra": 0.00010001000100010004, "fidelidade_pontos": 0.0005000500050005002, "plano_consulta": 0.00040004000400040016, "conta_debito_automatico_digital": 0.00020002000200020008, "bonus_nao_recebido": 0.0008000800080008003, "sem_correspondencia": 0.0009000900090009003}, "confidence": 0.9766, "input_tokens": 296, "latency_ms": 21.812157999988813} +{"id": "g0141-beneficios_consulta-informal_abreviado-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.20097990200979904, "beneficios_consulta": 0.31936806319368066, "vas_contratacao": 0.09819018098190181, "sem_correspondencia": 0.38146185381461856}, "confidence": 0.0749, "input_tokens": 139, "latency_ms": 21.228239999999232} +{"id": "g0141-beneficios_consulta-informal_abreviado-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.0006, "vas_contratacao": 0.9977, "plano_consulta": 0.0008, "sem_correspondencia": 0.0009}, "confidence": 0.9864, "input_tokens": 140, "latency_ms": 21.195129999995288} +{"id": "g0141-beneficios_consulta-informal_abreviado-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9974000000000001, "plano_consulta": 0.0020000000000000005, "vas_contratacao": 0.00020000000000000004, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.9858, "input_tokens": 140, "latency_ms": 21.4181300000007} +{"id": "g0141-beneficios_consulta-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_consulta": 0.0076, "vas_contratacao": 0.2175, "desconto_retencao": 0.6243, "sem_correspondencia": 0.1506}, "confidence": 0.3162, "input_tokens": 139, "latency_ms": 21.079723000013928} +{"id": "g0141-beneficios_consulta-informal_abreviado-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9998859901951563, "recarga_saldo": 1.0000860073966356e-06, "conta_segunda_via": 1.0000860073966356e-06, "suporte_sem_sinal": 1.0000860073966356e-06, "bonus_nao_recebido": 1.0000860073966356e-06, "vas_contratacao": 1.0000860073966356e-06, "fidelidade_resgate": 1.0000860073966356e-06, "roaming_duvida": 1.0000860073966356e-06, "desconto_retencao": 1.0000860073966356e-06, "negociacao_religacao": 1.0000860073966356e-06, "vas_consulta": 1.0000860073966356e-06, "portabilidade": 1.0000860073966356e-06, "plano_consulta": 0.00010000860073966358, "troca_numero": 1.0000860073966356e-06, "fidelidade_pontos": 1.0000860073966356e-06, "sem_correspondencia": 1.0000860073966356e-06}, "confidence": 0.9994, "input_tokens": 294, "latency_ms": 22.000117000004593} +{"id": "g0142-beneficios_consulta-erros_digitacao-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9999970000090003, "vas_contratacao": 9.999970000090002e-07, "plano_consulta": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 133, "latency_ms": 20.775170000007392} +{"id": "g0142-beneficios_consulta-erros_digitacao-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.0009998990101999698, "desconto_retencao": 9.9989901019997e-05, "vas_contratacao": 0.99779922227855, "fidelidade_resgate": 9.9989901019997e-05, "beneficios_consulta": 0.000199979802039994, "bonus_nao_recebido": 9.9989901019997e-05, "fidelidade_pontos": 9.998990101999698e-07, "sem_correspondencia": 0.0006999293071399789}, "confidence": 0.9913, "input_tokens": 226, "latency_ms": 21.053999999992357} +{"id": "g0142-beneficios_consulta-erros_digitacao-02-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.010701070107010702, "fidelidade_resgate": 0.00030003000300030005, "beneficios_consulta": 0.8799879987998801, "marketplace_pedido": 0.0006000600060006001, "internet_pacote_adicional": 0.00010001000100010003, "fidelidade_pontos": 0.0015001500150015003, "desconto_retencao": 0.005500550055005501, "vas_contratacao": 0.04480448044804481, "roaming_cobranca": 0.00010001000100010003, "bonus_nao_recebido": 0.0029002900290029006, "plano_troca": 0.05280528052805281, "sem_correspondencia": 0.0007000700070007002}, "confidence": 0.7889, "input_tokens": 288, "latency_ms": 20.93825199997923} +{"id": "g0142-beneficios_consulta-erros_digitacao-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9999970000090003, "plano_consulta": 9.999970000090002e-07, "vas_contratacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 131, "latency_ms": 20.757761999988134} +{"id": "g0142-beneficios_consulta-erros_digitacao-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.07000700070007002, "vas_contratacao": 0.6252625262526252, "beneficios_consulta": 0.1318131813181318, "sem_correspondencia": 0.17291729172917292}, "confidence": 0.2423, "input_tokens": 128, "latency_ms": 20.31207900000709} +{"id": "g0142-beneficios_consulta-erros_digitacao-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0008, "plano_consulta": 0.0298, "beneficios_consulta": 0.9684, "sem_correspondencia": 0.001}, "confidence": 0.8929, "input_tokens": 132, "latency_ms": 20.691927000001442} +{"id": "g0142-beneficios_consulta-erros_digitacao-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0006999272075704127, "roaming_duvida": 9.998960108148754e-05, "parceiros_ofertas": 0.0002999688032444626, "reclamacao_atendimento": 0.0006999272075704127, "marketplace_compra": 9.998960108148754e-05, "recarga_realizar": 9.998960108148754e-07, "suporte_sem_sinal": 9.998960108148754e-07, "vas_consulta": 0.9507011270827834, "internet_problema_conexao": 9.998960108148754e-07, "plano_consulta": 0.047295081311543606, "vas_contratacao": 9.998960108148754e-05, "sem_correspondencia": 9.998960108148754e-07}, "confidence": 0.9166, "input_tokens": 279, "latency_ms": 21.506344000016497} +{"id": "g0142-beneficios_consulta-erros_digitacao-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.008199163685304099, "bonus_nao_recebido": 0.00029996940312088165, "fidelidade_pontos": 9.998980104029389e-05, "vas_contratacao": 9.998980104029389e-05, "roaming_cobranca": 9.998980104029388e-07, "plano_consulta": 0.7950189080713768, "fidelidade_resgate": 0.0009998980104029389, "seguranca_perda_roubo": 9.998980104029389e-05, "conta_explicacao": 0.006299357465538515, "desconto_retencao": 9.998980104029389e-05, "beneficios_consulta": 9.998980104029388e-07, "sem_correspondencia": 0.18878074436407485}, "confidence": 0.7663, "input_tokens": 282, "latency_ms": 21.588909000001877} +{"id": "g0142-beneficios_consulta-erros_digitacao-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.17650000000000002, "seguranca_perda_roubo": 0.00040000000000000013, "desconto_retencao": 0.00040000000000000013, "vas_contratacao": 0.00040000000000000013, "recarga_nao_creditada": 0.00040000000000000013, "negociacao_religacao": 0.00040000000000000013, "beneficios_consulta": 0.8033000000000002, "bonus_nao_recebido": 0.0017000000000000003, "fidelidade_resgate": 0.0005000000000000001, "troca_numero": 0.00040000000000000013, "cancelamento_linha": 0.0005000000000000001, "fidelidade_pontos": 0.00040000000000000013, "vas_consulta": 0.013100000000000004, "plano_consulta": 0.0006000000000000001, "conta_vencimento": 0.0005000000000000001, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.7865, "input_tokens": 284, "latency_ms": 21.767017999991367} +{"id": "g0142-beneficios_consulta-erros_digitacao-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_cancelamento": 9.999850002249975e-07, "recarga_realizar": 9.999850002249975e-07, "atendimento_humano": 9.999850002249975e-07, "vas_contratacao": 9.999850002249975e-07, "beneficios_consulta": 0.9999850002249976, "plano_consulta": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "suporte_sem_sinal": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 22.364340000024185} +{"id": "g0142-beneficios_consulta-erros_digitacao-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_configuracao": 0.0012001200120012002, "bonus_nao_recebido": 0.0004000400040004001, "marketplace_pedido": 0.022602260226022602, "vas_contratacao": 0.003200320032003201, "fidelidade_resgate": 0.0004000400040004001, "roaming_cobranca": 0.0006000600060006001, "desconto_retencao": 0.0004000400040004001, "plano_consulta": 0.9510951095109511, "fidelidade_pontos": 0.0017001700170017002, "suporte_chip_esim": 0.0006000600060006001, "conta_debito_automatico_digital": 0.0004000400040004001, "conta_contestacao": 0.0004000400040004001, "cancelamento_linha": 0.0015001500150015003, "beneficios_consulta": 0.009800980098009802, "reclamacao_atendimento": 0.0004000400040004001, "sem_correspondencia": 0.005300530053005301}, "confidence": 0.8984, "input_tokens": 285, "latency_ms": 22.02612400000703} +{"id": "g0142-beneficios_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 9.999890001209992e-07, "fidelidade_resgate": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "plano_consulta": 0.9999890001209991, "atendimento_humano": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 269, "latency_ms": 21.675573000010218} +{"id": "g0145-beneficios_consulta-longo_contexto-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 219, "length_bucket": "longo"}, "pred": "plano_consulta", "probabilities": {"vas_contratacao": 0.0037, "beneficios_consulta": 0.0601, "plano_consulta": 0.761, "sem_correspondencia": 0.1752}, "confidence": 0.4931, "input_tokens": 165, "latency_ms": 20.760066000008237} +{"id": "g0145-beneficios_consulta-longo_contexto-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 199, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 1.000093008649804e-06, "beneficios_consulta": 0.9999929993489393, "bonus_nao_recebido": 1.000093008649804e-06, "vas_contratacao": 1.000093008649804e-06, "fidelidade_pontos": 1.000093008649804e-06, "desconto_retencao": 1.000093008649804e-06, "fidelidade_resgate": 1.000093008649804e-06, "sem_correspondencia": 1.000093008649804e-06}, "confidence": 0.9997, "input_tokens": 256, "latency_ms": 20.321002999992288} +{"id": "g0145-beneficios_consulta-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"fidelidade_pontos": 9.99994000036e-07, "fidelidade_resgate": 9.99994000036e-07, "desconto_retencao": 9.99994000036e-07, "plano_consulta": 9.999940000360002e-05, "vas_contratacao": 0.9998940006359964, "bonus_nao_recebido": 9.99994000036e-07, "roaming_cobranca": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9992, "input_tokens": 259, "latency_ms": 21.23619699997903} +{"id": "g0145-beneficios_consulta-longo_contexto-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 181, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 9.999970000090002e-07, "beneficios_consulta": 0.9999970000090003, "plano_consulta": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 159, "latency_ms": 20.77456000000666} +{"id": "g0145-beneficios_consulta-longo_contexto-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 224, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"cadastro_atualizacao": 9.999850002249975e-07, "vas_contratacao": 9.999850002249975e-07, "negociacao_religacao": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "beneficios_consulta": 0.9999850002249976, "desconto_retencao": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "conta_segunda_via": 9.999850002249975e-07, "internet_pacote_adicional": 9.999850002249975e-07, "internet_problema_conexao": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "plano_consulta": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 321, "latency_ms": 21.997847999983833} +{"id": "g0145-beneficios_consulta-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.652034796520348, "vas_contratacao": 0.27607239276072393, "desconto_retencao": 0.0161983801619838, "sem_correspondencia": 0.055694430556944306}, "confidence": 0.3784, "input_tokens": 156, "latency_ms": 20.541795000013963} +{"id": "g0145-beneficios_consulta-longo_contexto-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 185, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.032296770322967704, "fidelidade_pontos": 0.00029997000299970003, "desconto_retencao": 0.0038996100389961, "beneficios_consulta": 0.006999300069993001, "vas_contratacao": 0.9463053694630538, "bonus_nao_recebido": 0.0064993500649935, "fidelidade_resgate": 0.0005999400059994001, "sem_correspondencia": 0.0030996900309969004}, "confidence": 0.8669, "input_tokens": 254, "latency_ms": 21.52485900001011} +{"id": "g0145-beneficios_consulta-longo_contexto-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9990000000000001, "plano_consulta": 0.00030000000000000003, "desconto_retencao": 0.00030000000000000003, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.9936, "input_tokens": 160, "latency_ms": 20.35272799997756} +{"id": "g0145-beneficios_consulta-longo_contexto-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 188, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.0067, "beneficios_consulta": 0.9871, "vas_contratacao": 0.0003, "sem_correspondencia": 0.0059}, "confidence": 0.9429, "input_tokens": 157, "latency_ms": 20.593701999985115} +{"id": "g0145-beneficios_consulta-longo_contexto-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 186, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "beneficios_consulta": 0.9999890001209993, "vas_contratacao": 9.999890001209994e-07, "atendimento_humano": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 21.80252700000551} +{"id": "g0145-beneficios_consulta-longo_contexto-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"plano_nova_linha": 0.0021997800219978004, "plano_consulta": 0.0007999200079992001, "fidelidade_pontos": 0.0005999400059994001, "parceiros_ofertas": 0.4009599040095991, "internet_problema_conexao": 0.030096990300969902, "fidelidade_resgate": 0.0005999400059994001, "beneficios_consulta": 0.19538046195380462, "internet_pacote_adicional": 0.0060993900609939014, "bonus_nao_recebido": 0.0013998600139986002, "vas_contratacao": 0.0091990800919908, "conta_debito_automatico_digital": 0.33756624337566243, "desconto_retencao": 0.0017998200179982, "atendimento_humano": 0.0005999400059994001, "seguranca_fraude": 0.0027997200279972004, "recarga_nao_creditada": 0.007899210078992101, "sem_correspondencia": 0.001999800019998}, "confidence": 0.5126, "input_tokens": 313, "latency_ms": 22.061083000011195} +{"id": "g0145-beneficios_consulta-longo_contexto-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["vas_contratacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 197, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0954, "beneficios_consulta": 0.891, "plano_consulta": 0.0131, "sem_correspondencia": 0.0005}, "confidence": 0.7204, "input_tokens": 158, "latency_ms": 20.497038999991446} +{"id": "g0149-desconto_retencao-erros_digitacao-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"negociacao_divida": 9.999860001959973e-07, "fidelidade_resgate": 0.9979860281956053, "vas_contratacao": 9.999860001959973e-07, "plano_troca": 9.999860001959973e-07, "suporte_configuracao": 9.999860001959973e-07, "internet_problema_conexao": 9.999860001959973e-07, "conta_segunda_via": 9.999860001959973e-07, "fidelidade_pontos": 9.999860001959973e-07, "bonus_nao_recebido": 9.999860001959973e-07, "negociacao_religacao": 9.999860001959973e-07, "beneficios_consulta": 9.999860001959973e-07, "vas_consulta": 9.999860001959973e-07, "desconto_retencao": 0.0019999720003919946, "conta_contestacao": 9.999860001959973e-07, "cancelamento_linha": 9.999860001959973e-07, "sem_correspondencia": 9.999860001959973e-07}, "confidence": 0.9948, "input_tokens": 298, "latency_ms": 22.289597000025196} +{"id": "g0149-desconto_retencao-erros_digitacao-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "desconto_retencao": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 21.009630999998308} +{"id": "g0149-desconto_retencao-erros_digitacao-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.0331033103310331, "negociacao_divida": 0.0027002700270027003, "plano_troca": 0.007900790079007902, "desconto_retencao": 0.059505950595059504, "cancelamento_linha": 0.4162416241624162, "beneficios_consulta": 0.0054005400540054005, "fidelidade_resgate": 0.009000900090009, "sem_correspondencia": 0.4661466146614662}, "confidence": 0.4582, "input_tokens": 229, "latency_ms": 20.966229000009662} +{"id": "g0149-desconto_retencao-erros_digitacao-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 9.99997000009e-07, "plano_troca": 9.99997000009e-07, "desconto_retencao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9999, "input_tokens": 142, "latency_ms": 20.637453999995614} +{"id": "g0149-desconto_retencao-erros_digitacao-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.014601460146014605, "marketplace_pedido": 0.018601860186018605, "desconto_retencao": 0.49384938493849395, "plano_troca": 0.00010001000100010004, "recarga_realizar": 0.00020002000200020008, "seguranca_fraude": 0.00020002000200020008, "internet_problema_conexao": 0.00020002000200020008, "conta_pagamento_confirmacao": 0.00010001000100010004, "fidelidade_pontos": 0.3447344734473448, "bonus_nao_recebido": 0.10031003100310033, "suporte_configuracao": 0.00020002000200020008, "cancelamento_linha": 0.00010001000100010004, "conta_vencimento": 0.00020002000200020008, "beneficios_consulta": 0.00020002000200020008, "fidelidade_resgate": 0.021902190219021907, "sem_correspondencia": 0.0045004500450045015}, "confidence": 0.5656, "input_tokens": 298, "latency_ms": 21.72188500000516} +{"id": "g0149-desconto_retencao-erros_digitacao-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.5822582258225824, "desconto_retencao": 0.0030003000300030005, "fidelidade_resgate": 0.007400740074007402, "parceiros_ofertas": 0.33173317331733176, "cancelamento_linha": 0.00010001000100010003, "internet_consumo": 0.00030003000300030005, "recarga_nao_creditada": 0.00030003000300030005, "beneficios_consulta": 0.07170717071707171, "fidelidade_pontos": 0.0006000600060006001, "bonus_nao_recebido": 0.00020002000200020005, "plano_troca": 0.00010001000100010003, "sem_correspondencia": 0.0023002300230023005}, "confidence": 0.6172, "input_tokens": 279, "latency_ms": 21.41044199998987} +{"id": "g0149-desconto_retencao-erros_digitacao-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9998980002039995, "plano_troca": 9.999980000039998e-07, "cancelamento_linha": 9.999980000039998e-07, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.9989, "input_tokens": 139, "latency_ms": 20.580220999988796} +{"id": "g0149-desconto_retencao-erros_digitacao-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 90, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9999970000090003, "plano_troca": 9.999970000090002e-07, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 140, "latency_ms": 20.762697999998636} +{"id": "g0149-desconto_retencao-erros_digitacao-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.005699999999999999, "desconto_retencao": 0.9784999999999998, "cancelamento_linha": 0.005699999999999999, "sem_correspondencia": 0.010099999999999998}, "confidence": 0.9086, "input_tokens": 145, "latency_ms": 21.205250999997816} +{"id": "g0149-desconto_retencao-erros_digitacao-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.00010001950380324163, "desconto_retencao": 0.0005000975190162082, "fidelidade_resgate": 0.0012002340456388995, "cancelamento_linha": 1.0001950380324161e-06, "vas_consulta": 0.00010001950380324163, "plano_troca": 1.0001950380324161e-06, "fidelidade_pontos": 0.9976945504373352, "conta_debito_automatico_digital": 1.0001950380324161e-06, "negociacao_divida": 1.0001950380324161e-06, "suporte_configuracao": 1.0001950380324161e-06, "bonus_nao_recebido": 0.00030005851140972486, "sem_correspondencia": 0.00010001950380324163}, "confidence": 0.9915, "input_tokens": 284, "latency_ms": 23.107644999981858} +{"id": "g0149-desconto_retencao-erros_digitacao-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"bonus_nao_recebido": 0.050700000000000016, "beneficios_consulta": 0.031400000000000004, "roaming_pacote": 0.00030000000000000003, "cancelamento_linha": 0.08460000000000001, "portabilidade": 0.0005000000000000001, "fidelidade_pontos": 0.0017000000000000003, "plano_troca": 0.00040000000000000013, "marketplace_compra": 0.0006000000000000001, "negociacao_divida": 0.10530000000000003, "cadastro_atualizacao": 0.00030000000000000003, "desconto_retencao": 0.15810000000000002, "conta_explicacao": 0.4503000000000001, "fidelidade_resgate": 0.11210000000000003, "conta_segunda_via": 0.00030000000000000003, "conta_debito_automatico_digital": 0.00030000000000000003, "sem_correspondencia": 0.0031000000000000008}, "confidence": 0.4042, "input_tokens": 294, "latency_ms": 22.76586599998609} +{"id": "g0149-desconto_retencao-erros_digitacao-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.0078999684001264, "fidelidade_pontos": 9.999960000159999e-07, "beneficios_consulta": 9.999960000159999e-07, "desconto_retencao": 0.9917960328158686, "plano_troca": 9.999960000159999e-07, "fidelidade_resgate": 0.00019999920000319998, "cancelamento_linha": 9.999960000159999e-07, "sem_correspondencia": 9.999960000159999e-05}, "confidence": 0.9764, "input_tokens": 230, "latency_ms": 21.65827000001741} +{"id": "g0151-desconto_retencao-emocional-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.10998900109989002, "conta_explicacao": 0.0018998100189981002, "bonus_nao_recebido": 0.012398760123987601, "negociacao_divida": 0.0040995900409959, "fidelidade_pontos": 0.0073992600739926015, "beneficios_consulta": 0.006799320067993201, "conta_debito_automatico_digital": 0.00039996000399960006, "cancelamento_linha": 0.0018998100189981002, "plano_troca": 0.00019998000199980003, "desconto_retencao": 0.851914808519148, "cadastro_atualizacao": 0.00019998000199980003, "sem_correspondencia": 0.0027997200279972004}, "confidence": 0.7695, "input_tokens": 296, "latency_ms": 21.476683999992474} +{"id": "g0151-desconto_retencao-emocional-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.29800000000000004, "bonus_nao_recebido": 0.018900000000000004, "plano_troca": 0.0009000000000000001, "beneficios_consulta": 0.015200000000000002, "cancelamento_linha": 0.009300000000000001, "negociacao_divida": 0.0022000000000000006, "desconto_retencao": 0.5745000000000001, "roaming_pacote": 0.0034000000000000002, "marketplace_compra": 0.008300000000000002, "fidelidade_pontos": 0.04410000000000001, "conta_pagamento_confirmacao": 0.0007000000000000001, "sem_correspondencia": 0.024500000000000004}, "confidence": 0.5275, "input_tokens": 283, "latency_ms": 21.779291999990846} +{"id": "g0151-desconto_retencao-emocional-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 1.0002940864614196e-06, "parceiros_ofertas": 0.0009002646778152777, "beneficios_consulta": 1.0002940864614196e-06, "desconto_retencao": 0.998393527697143, "bonus_nao_recebido": 1.0002940864614196e-06, "fidelidade_resgate": 0.00010002940864614198, "roaming_duvida": 1.0002940864614196e-06, "fidelidade_pontos": 1.0002940864614196e-06, "plano_troca": 1.0002940864614196e-06, "conta_contestacao": 0.0004001176345845679, "cancelamento_linha": 0.00010002940864614198, "sem_correspondencia": 0.00010002940864614198}, "confidence": 0.9933, "input_tokens": 295, "latency_ms": 21.80232599999954} +{"id": "g0151-desconto_retencao-emocional-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0608, "bonus_nao_recebido": 0.0023, "fidelidade_pontos": 0.0033, "cancelamento_linha": 0.3096, "desconto_retencao": 0.0151, "beneficios_consulta": 0.0027, "reclamacao_atendimento": 0.007, "negociacao_divida": 0.0047, "recarga_realizar": 0.001, "internet_pacote_adicional": 0.005, "fidelidade_resgate": 0.001, "sem_correspondencia": 0.5875}, "confidence": 0.5741, "input_tokens": 284, "latency_ms": 21.73597600000221} +{"id": "g0151-desconto_retencao-emocional-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.0158, "plano_troca": 0.0126, "beneficios_consulta": 0.0067, "cancelamento_linha": 0.001, "negociacao_divida": 0.0125, "fidelidade_resgate": 0.0055, "desconto_retencao": 0.939, "sem_correspondencia": 0.0069}, "confidence": 0.8376, "input_tokens": 233, "latency_ms": 21.10842999999818} +{"id": "g0151-desconto_retencao-emocional-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"vas_cancelamento": 9.999950000249998e-07, "beneficios_consulta": 9.999950000249998e-07, "bonus_nao_recebido": 0.0002999985000074999, "desconto_retencao": 0.9786951065244673, "fidelidade_resgate": 0.0011999940000299997, "conta_vencimento": 9.999950000249998e-07, "negociacao_divida": 9.999950000249998e-07, "marketplace_pedido": 0.00019999900000499998, "fidelidade_pontos": 0.019099904500477497, "cancelamento_linha": 9.999950000249999e-05, "plano_troca": 9.999950000249998e-07, "sem_correspondencia": 0.00039999800000999996}, "confidence": 0.9545, "input_tokens": 283, "latency_ms": 22.033464999992702} +{"id": "g0151-desconto_retencao-emocional-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_divida": 0.010900000000000002, "cancelamento_linha": 0.0029000000000000002, "roaming_cobranca": 0.7763000000000001, "plano_troca": 0.0011000000000000003, "fidelidade_pontos": 0.0004000000000000001, "desconto_retencao": 0.20250000000000004, "suporte_sem_sinal": 0.00030000000000000003, "beneficios_consulta": 0.0020000000000000005, "negociacao_religacao": 0.0022000000000000006, "fidelidade_resgate": 0.0004000000000000001, "bonus_nao_recebido": 0.0006000000000000001, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.7441, "input_tokens": 297, "latency_ms": 22.29133200000888} +{"id": "g0151-desconto_retencao-emocional-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.0002000176015489363, "roaming_pacote": 1.0000880077446813e-06, "vas_cancelamento": 1.0000880077446813e-06, "conta_pagamento_confirmacao": 1.0000880077446813e-06, "suporte_configuracao": 1.0000880077446813e-06, "fidelidade_pontos": 1.0000880077446813e-06, "fidelidade_resgate": 1.0000880077446813e-06, "desconto_retencao": 0.9994879549400345, "beneficios_consulta": 0.00010000880077446815, "troca_numero": 1.0000880077446813e-06, "roaming_cobranca": 1.0000880077446813e-06, "negociacao_divida": 1.0000880077446813e-06, "plano_troca": 1.0000880077446813e-06, "cancelamento_linha": 1.0000880077446813e-06, "seguranca_fraude": 1.0000880077446813e-06, "sem_correspondencia": 0.0002000176015489363}, "confidence": 0.9977, "input_tokens": 290, "latency_ms": 21.96216499999082} +{"id": "g0151-desconto_retencao-emocional-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0014001400140014, "plano_troca": 0.0003000300030003, "desconto_retencao": 0.0092009200920092, "sem_correspondencia": 0.989098909890989}, "confidence": 0.9523, "input_tokens": 139, "latency_ms": 20.86479199999758} +{"id": "g0151-desconto_retencao-emocional-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9999970000090003, "plano_troca": 9.999970000090002e-07, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9997, "input_tokens": 147, "latency_ms": 20.985945999996147} +{"id": "g0151-desconto_retencao-emocional-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9940000000000001, "plano_troca": 0.0033000000000000004, "cancelamento_linha": 0.0013000000000000002, "sem_correspondencia": 0.0014000000000000002}, "confidence": 0.9691, "input_tokens": 136, "latency_ms": 20.088377999996965} +{"id": "g0151-desconto_retencao-emocional-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 9.998980104029389e-05, "plano_troca": 9.998980104029388e-07, "fidelidade_pontos": 0.00019997960208058778, "cancelamento_linha": 0.00029996940312088165, "beneficios_consulta": 9.998980104029389e-05, "negociacao_divida": 9.998980104029388e-07, "desconto_retencao": 0.9991980817956567, "sem_correspondencia": 9.998980104029389e-05}, "confidence": 0.9967, "input_tokens": 228, "latency_ms": 20.98680200001013} +{"id": "g0152-desconto_retencao-longo_contexto-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 286, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 1.0000970094099127e-06, "plano_troca": 1.0000970094099127e-06, "desconto_retencao": 0.9999969997089718, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9992, "input_tokens": 176, "latency_ms": 20.054836999975123} +{"id": "g0152-desconto_retencao-longo_contexto-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 212, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"parceiros_ofertas": 0.009100910091009102, "roaming_cobranca": 0.0337033703370337, "negociacao_divida": 0.0012001200120012, "desconto_retencao": 0.058105810581058105, "bonus_nao_recebido": 0.0035003500350035003, "fidelidade_pontos": 0.0012001200120012, "plano_nova_linha": 0.1475147514751475, "plano_troca": 0.3581358135813581, "fidelidade_resgate": 0.0019001900190019003, "cancelamento_linha": 0.056205620562056205, "beneficios_consulta": 0.0008000800080008001, "sem_correspondencia": 0.3286328632863286}, "confidence": 0.3749, "input_tokens": 307, "latency_ms": 21.722542999981442} +{"id": "g0152-desconto_retencao-longo_contexto-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9966003399660034, "plano_troca": 0.0004999500049995, "cancelamento_linha": 0.0005999400059994001, "sem_correspondencia": 0.0022997700229977}, "confidence": 0.982, "input_tokens": 165, "latency_ms": 20.663955000003398} +{"id": "g0152-desconto_retencao-longo_contexto-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0018, "desconto_retencao": 0.9952, "cancelamento_linha": 0.0014, "sem_correspondencia": 0.0016}, "confidence": 0.9744, "input_tokens": 165, "latency_ms": 20.71790399998008} +{"id": "g0152-desconto_retencao-longo_contexto-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_pontos": 0.0066, "beneficios_consulta": 0.0017, "bonus_nao_recebido": 0.0019, "atendimento_humano": 0.0014, "troca_numero": 0.0007, "negociacao_divida": 0.0007, "cancelamento_linha": 0.0021, "fidelidade_resgate": 0.0014, "internet_consumo": 0.0038, "plano_troca": 0.977, "internet_problema_conexao": 0.0008, "sem_correspondencia": 0.0019}, "confidence": 0.9359, "input_tokens": 287, "latency_ms": 21.61856899999748} +{"id": "g0152-desconto_retencao-longo_contexto-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 135, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.0018, "negociacao_divida": 0.0005, "beneficios_consulta": 0.0007, "desconto_retencao": 0.4881, "fidelidade_pontos": 0.0025, "plano_troca": 0.0021, "cancelamento_linha": 0.5036, "sem_correspondencia": 0.0007}, "confidence": 0.6397, "input_tokens": 241, "latency_ms": 20.97278600001573} +{"id": "g0152-desconto_retencao-longo_contexto-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9985001499850016, "plano_troca": 0.00029997000299970003, "cancelamento_linha": 0.00039996000399960006, "sem_correspondencia": 0.0007999200079992001}, "confidence": 0.9913, "input_tokens": 146, "latency_ms": 20.77388999998675} +{"id": "g0152-desconto_retencao-longo_contexto-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 161, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.0046995300469953, "plano_troca": 0.0052994700529947, "beneficios_consulta": 0.006399360063993601, "cancelamento_linha": 0.0004999500049995, "desconto_retencao": 0.9679032096790321, "fidelidade_resgate": 0.013598640135986401, "negociacao_divida": 0.0005999400059994001, "sem_correspondencia": 0.000999900009999}, "confidence": 0.9086, "input_tokens": 245, "latency_ms": 21.073554999986754} +{"id": "g0152-desconto_retencao-longo_contexto-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9323885769148068, "negociacao_divida": 1.0000950090258573e-06, "fidelidade_pontos": 1.0000950090258573e-06, "beneficios_consulta": 1.0000950090258573e-06, "desconto_retencao": 0.06750641310924538, "fidelidade_resgate": 0.00010000950090258574, "cancelamento_linha": 1.0000950090258573e-06, "sem_correspondencia": 1.0000950090258573e-06}, "confidence": 0.8803, "input_tokens": 231, "latency_ms": 21.296882999990885} +{"id": "g0152-desconto_retencao-longo_contexto-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 138, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.00020002000200020005, "desconto_retencao": 0.9894989498949895, "negociacao_divida": 0.00020002000200020005, "beneficios_consulta": 0.0009000900090009002, "plano_troca": 0.004700470047004701, "fidelidade_resgate": 0.003700370037003701, "fidelidade_pontos": 0.0004000400040004001, "sem_correspondencia": 0.0004000400040004001}, "confidence": 0.965, "input_tokens": 235, "latency_ms": 21.085456999998087} +{"id": "g0152-desconto_retencao-longo_contexto-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0035, "cancelamento_linha": 0.0002, "desconto_retencao": 0.9957, "sem_correspondencia": 0.0006}, "confidence": 0.9785, "input_tokens": 156, "latency_ms": 20.630635000003394} +{"id": "g0152-desconto_retencao-longo_contexto-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 130, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 0.0002, "desconto_retencao": 0.0048, "cancelamento_linha": 0.9943, "sem_correspondencia": 0.0007}, "confidence": 0.9726, "input_tokens": 146, "latency_ms": 20.81083800001693} +{"id": "g0155-fidelidade_pontos-informal_abreviado-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "fidelidade_pontos": 0.9999850002249971, "fidelidade_resgate": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 311, "latency_ms": 22.033104999991338} +{"id": "g0155-fidelidade_pontos-informal_abreviado-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.5773577357735774, "fidelidade_resgate": 0.14001400140014003, "desconto_retencao": 0.045404540454045406, "bonus_nao_recebido": 0.11701170117011701, "beneficios_consulta": 0.008500850085008501, "recarga_saldo": 0.0124012401240124, "conta_vencimento": 0.020802080208020803, "sem_correspondencia": 0.0785078507850785}, "confidence": 0.3463, "input_tokens": 236, "latency_ms": 20.942020000006778} +{"id": "g0155-fidelidade_pontos-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"fidelidade_resgate": 0.19978002199780023, "recarga_saldo": 0.759024097590241, "beneficios_consulta": 0.006799320067993201, "sem_correspondencia": 0.034396560343965606}, "confidence": 0.5089, "input_tokens": 157, "latency_ms": 20.478057999980592} +{"id": "g0155-fidelidade_pontos-informal_abreviado-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0029997000299970002, "bonus_nao_recebido": 0.0044995500449955, "reclamacao_atendimento": 0.0017998200179982, "troca_numero": 0.0017998200179982, "plano_troca": 0.0016998300169983002, "desconto_retencao": 0.29947005299470053, "recarga_saldo": 0.008799120087991202, "beneficios_consulta": 0.0016998300169983002, "internet_consumo": 0.0016998300169983002, "cancelamento_linha": 0.0013998600139986002, "fidelidade_pontos": 0.6723327667233276, "sem_correspondencia": 0.0017998200179982}, "confidence": 0.6834, "input_tokens": 286, "latency_ms": 21.623950999980934} +{"id": "g0155-fidelidade_pontos-informal_abreviado-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "fidelidade_pontos": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 242, "latency_ms": 21.311764000017774} +{"id": "g0155-fidelidade_pontos-informal_abreviado-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_configuracao": 1.0000900081007289e-06, "bonus_nao_recebido": 0.0001000090008100729, "conta_explicacao": 0.0001000090008100729, "vas_cancelamento": 1.0000900081007289e-06, "beneficios_consulta": 1.0000900081007289e-06, "fidelidade_pontos": 0.9983898550869578, "roaming_pacote": 1.0000900081007289e-06, "suporte_chip_esim": 1.0000900081007289e-06, "desconto_retencao": 1.0000900081007289e-06, "seguranca_perda_roubo": 1.0000900081007289e-06, "cadastro_atualizacao": 1.0000900081007289e-06, "roaming_cobranca": 1.0000900081007289e-06, "fidelidade_resgate": 0.001100099008910802, "conta_segunda_via": 1.0000900081007289e-06, "recarga_saldo": 0.0002000180016201458, "sem_correspondencia": 0.0001000090008100729}, "confidence": 0.9944, "input_tokens": 306, "latency_ms": 22.261786000001393} +{"id": "g0155-fidelidade_pontos-informal_abreviado-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"cancelamento_linha": 9.99986000195997e-07, "troca_numero": 9.99986000195997e-07, "bonus_nao_recebido": 9.99986000195997e-07, "conta_vencimento": 9.99986000195997e-07, "fidelidade_pontos": 0.9998860015959775, "suporte_sem_sinal": 9.99986000195997e-07, "recarga_saldo": 9.99986000195997e-07, "seguranca_perda_roubo": 9.99986000195997e-07, "reclamacao_atendimento": 9.99986000195997e-07, "beneficios_consulta": 9.99986000195997e-07, "desconto_retencao": 9.99986000195997e-07, "vas_cancelamento": 9.99986000195997e-07, "negociacao_divida": 9.99986000195997e-07, "negociacao_religacao": 9.99986000195997e-07, "fidelidade_resgate": 9.999860001959971e-05, "sem_correspondencia": 9.99986000195997e-07}, "confidence": 0.9997, "input_tokens": 303, "latency_ms": 21.915564000011045} +{"id": "g0155-fidelidade_pontos-informal_abreviado-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 9.999930000489998e-07, "fidelidade_resgate": 9.999930000489998e-07, "roaming_pacote": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "beneficios_consulta": 9.999930000489998e-07, "fidelidade_pontos": 0.9999930000489998, "bonus_nao_recebido": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 235, "latency_ms": 20.85370800000419} +{"id": "g0155-fidelidade_pontos-informal_abreviado-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.0011001100110011003, "recarga_saldo": 0.00040004000400040005, "fidelidade_resgate": 0.001000100010001, "recarga_realizar": 0.0003000300030003, "desconto_retencao": 0.0034003400340034003, "fidelidade_pontos": 0.9824982498249826, "beneficios_consulta": 0.0003000300030003, "sem_correspondencia": 0.011001100110011}, "confidence": 0.9475, "input_tokens": 244, "latency_ms": 20.979321999988088} +{"id": "g0155-fidelidade_pontos-informal_abreviado-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "suporte_sem_sinal": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "fidelidade_pontos": 0.9999850002249971, "negociacao_religacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 21.934234999974933} +{"id": "g0155-fidelidade_pontos-informal_abreviado-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.001, "internet_pacote_adicional": 0.0006, "vas_contratacao": 0.0007, "desconto_retencao": 0.0006, "fidelidade_resgate": 0.0007, "conta_debito_automatico_digital": 0.0006, "fidelidade_pontos": 0.9901, "beneficios_consulta": 0.0007, "recarga_saldo": 0.0006, "roaming_cobranca": 0.0006, "bonus_nao_recebido": 0.0012, "sem_correspondencia": 0.0026}, "confidence": 0.9686, "input_tokens": 299, "latency_ms": 21.62156400001436} +{"id": "g0155-fidelidade_pontos-informal_abreviado-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_contestacao": 1.0001940376433027e-06, "recarga_saldo": 0.00030005821129299083, "recarga_nao_creditada": 0.00010001940376433028, "bonus_nao_recebido": 0.00010001940376433028, "plano_nova_linha": 1.0001940376433027e-06, "vas_cancelamento": 1.0001940376433027e-06, "fidelidade_resgate": 0.00030005821129299083, "beneficios_consulta": 1.0001940376433027e-06, "desconto_retencao": 1.0001940376433027e-06, "suporte_chip_esim": 1.0001940376433027e-06, "fidelidade_pontos": 0.9989938047981309, "sem_correspondencia": 0.00020003880752866057}, "confidence": 0.9952, "input_tokens": 301, "latency_ms": 21.56202500000859} +{"id": "g0159-fidelidade_pontos-longo_contexto-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"internet_pacote_adicional": 9.999890001209987e-07, "conta_explicacao": 9.999890001209987e-07, "recarga_realizar": 9.999890001209987e-07, "fidelidade_resgate": 9.999890001209987e-07, "recarga_saldo": 9.999890001209987e-07, "negociacao_divida": 9.999890001209987e-07, "bonus_nao_recebido": 9.999890001209987e-07, "seguranca_fraude": 9.999890001209987e-07, "beneficios_consulta": 9.999890001209987e-07, "desconto_retencao": 9.999890001209987e-07, "fidelidade_pontos": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 332, "latency_ms": 22.152817000005598} +{"id": "g0159-fidelidade_pontos-longo_contexto-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.00019998000199980009, "fidelidade_pontos": 0.9917008299170086, "desconto_retencao": 0.00019998000199980009, "plano_consulta": 0.00019998000199980009, "fidelidade_resgate": 0.0033996600339966008, "bonus_nao_recebido": 0.003099690030996901, "recarga_saldo": 0.0002999700029997001, "sem_correspondencia": 0.0008999100089991003}, "confidence": 0.9718, "input_tokens": 260, "latency_ms": 21.513548999990917} +{"id": "g0159-fidelidade_pontos-longo_contexto-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 200, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 1.0000940088368307e-06, "desconto_retencao": 1.0000940088368307e-06, "vas_contratacao": 1.0000940088368307e-06, "fidelidade_resgate": 0.0057005358503699356, "bonus_nao_recebido": 1.0000940088368307e-06, "beneficios_consulta": 1.0000940088368307e-06, "fidelidade_pontos": 0.994293463585577, "sem_correspondencia": 1.0000940088368307e-06}, "confidence": 0.9827, "input_tokens": 261, "latency_ms": 21.54207099999894} +{"id": "g0159-fidelidade_pontos-longo_contexto-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 198, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 9.999890001209994e-07, "recarga_saldo": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "seguranca_fraude": 9.999890001209994e-07, "fidelidade_pontos": 0.9999890001209993, "internet_pacote_adicional": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 21.657371000003423} +{"id": "g0159-fidelidade_pontos-longo_contexto-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.99986000195998e-07, "fidelidade_pontos": 0.9283870025819645, "vas_consulta": 9.99986000195998e-07, "troca_numero": 9.99986000195998e-07, "conta_segunda_via": 9.99986000195998e-07, "fidelidade_resgate": 0.07159899761403345, "cancelamento_linha": 9.99986000195998e-07, "plano_troca": 9.99986000195998e-07, "suporte_sem_sinal": 9.99986000195998e-07, "conta_debito_automatico_digital": 9.99986000195998e-07, "recarga_realizar": 9.99986000195998e-07, "recarga_saldo": 9.99986000195998e-07, "desconto_retencao": 9.99986000195998e-07, "bonus_nao_recebido": 9.99986000195998e-07, "roaming_cobranca": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.907, "input_tokens": 319, "latency_ms": 21.9707600000163} +{"id": "g0159-fidelidade_pontos-longo_contexto-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "fidelidade_resgate": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "fidelidade_pontos": 0.999993000049, "recarga_saldo": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 271, "latency_ms": 21.32083800000828} +{"id": "g0159-fidelidade_pontos-longo_contexto-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 201, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 9.999970000090002e-07, "fidelidade_pontos": 0.9999970000090003, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 179, "latency_ms": 20.838677000000416} +{"id": "g0159-fidelidade_pontos-longo_contexto-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.9999970000090003, "fidelidade_resgate": 9.999970000090002e-07, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 180, "latency_ms": 20.625875000007454} +{"id": "g0159-fidelidade_pontos-longo_contexto-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 233, "length_bucket": "longo"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.00020000000000000004, "fidelidade_resgate": 0.6299000000000001, "fidelidade_pontos": 0.36460000000000004, "bonus_nao_recebido": 0.0005000000000000001, "seguranca_fraude": 0.0021000000000000003, "beneficios_consulta": 0.0006000000000000001, "recarga_saldo": 0.00030000000000000003, "sem_correspondencia": 0.0018000000000000002}, "confidence": 0.6655, "input_tokens": 277, "latency_ms": 21.81360899999163} +{"id": "g0159-fidelidade_pontos-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 208, "length_bucket": "longo"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.918, "recarga_saldo": 0.0802, "beneficios_consulta": 0.0002, "sem_correspondencia": 0.0016}, "confidence": 0.7888, "input_tokens": 174, "latency_ms": 21.660493000013048} +{"id": "g0159-fidelidade_pontos-longo_contexto-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "fidelidade_resgate", "probabilities": {"conta_pagamento_confirmacao": 0.0001, "bonus_nao_recebido": 0.0001, "recarga_saldo": 0.0004, "fidelidade_resgate": 0.9968, "desconto_retencao": 0.0001, "beneficios_consulta": 0.0001, "negociacao_divida": 0.0001, "sem_correspondencia": 0.0023}, "confidence": 0.9879, "input_tokens": 264, "latency_ms": 22.639168000011978} +{"id": "g0159-fidelidade_pontos-longo_contexto-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 9.99997000009e-07, "fidelidade_resgate": 9.99997000009e-07, "fidelidade_pontos": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 186, "latency_ms": 21.019593000005443} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 9.999990000010002e-05, "beneficios_consulta": 0.00039999960000040006, "vas_contratacao": 9.99999000001e-07, "fidelidade_resgate": 0.0008999991000009001, "fidelidade_pontos": 0.965899034100966, "cancelamento_linha": 9.999990000010002e-05, "bonus_nao_recebido": 9.999990000010002e-05, "desconto_retencao": 9.999990000010002e-05, "recarga_nao_creditada": 0.0034999965000035004, "conta_debito_automatico_digital": 0.0025999974000026, "recarga_saldo": 0.020699979300020703, "roaming_cobranca": 0.0019999980000020004, "conta_vencimento": 0.00019999980000020003, "marketplace_pedido": 0.0013999986000014, "marketplace_compra": 0.0011999988000012, "sem_correspondencia": 0.0007999992000008001}, "confidence": 0.928, "input_tokens": 293, "latency_ms": 22.044738999994706} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.00010003000900270082, "fidelidade_resgate": 0.00030009002700810244, "fidelidade_pontos": 0.42522756827048114, "plano_troca": 0.5722716815044514, "conta_debito_automatico_digital": 0.00010003000900270082, "recarga_saldo": 0.00010003000900270082, "suporte_chip_esim": 0.0004001200360108033, "negociacao_divida": 0.00010003000900270082, "bonus_nao_recebido": 0.00020006001800540165, "internet_pacote_adicional": 0.00010003000900270082, "beneficios_consulta": 0.00010003000900270082, "sem_correspondencia": 0.0010003000900270082}, "confidence": 0.7163, "input_tokens": 289, "latency_ms": 21.611583000009205} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.999950000249998e-07, "recarga_saldo": 9.999950000249998e-07, "desconto_retencao": 9.999950000249999e-05, "bonus_nao_recebido": 9.999950000249998e-07, "marketplace_pedido": 9.999950000249998e-07, "fidelidade_resgate": 0.00039999800000999996, "fidelidade_pontos": 0.9994950025249874, "sem_correspondencia": 9.999950000249998e-07}, "confidence": 0.9976, "input_tokens": 229, "latency_ms": 21.063733999994838} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 9.999860001959973e-07, "vas_consulta": 9.999860001959973e-07, "plano_consulta": 9.999860001959973e-07, "conta_segunda_via": 9.999860001959973e-07, "reclamacao_atendimento": 9.999860001959973e-07, "seguranca_perda_roubo": 9.999860001959973e-07, "fidelidade_resgate": 0.00029999580005879916, "recarga_saldo": 9.999860001959973e-07, "bonus_nao_recebido": 9.999860001959973e-07, "troca_numero": 9.999860001959973e-07, "parceiros_ofertas": 9.999860001959973e-07, "conta_contestacao": 9.999860001959973e-07, "beneficios_consulta": 9.999860001959973e-07, "fidelidade_pontos": 0.9996860043959386, "portabilidade": 9.999860001959973e-07, "sem_correspondencia": 9.999860001959973e-07}, "confidence": 0.999, "input_tokens": 288, "latency_ms": 21.607261000013978} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 1.0001940376433027e-06, "desconto_retencao": 1.0001940376433027e-06, "fidelidade_pontos": 0.9998939794320097, "fidelidade_resgate": 1.0001940376433027e-06, "bonus_nao_recebido": 1.0001940376433027e-06, "beneficios_consulta": 1.0001940376433027e-06, "vas_cancelamento": 1.0001940376433027e-06, "sem_correspondencia": 0.00010001940376433027}, "confidence": 0.9986, "input_tokens": 231, "latency_ms": 21.297844000002897} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate", "internet_pacote_adicional"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.1013, "fidelidade_pontos": 0.1342, "recarga_saldo": 0.2571, "sem_correspondencia": 0.5074}, "confidence": 0.1381, "input_tokens": 150, "latency_ms": 20.81707499999652} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["parceiros_ofertas"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_realizar": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "internet_consumo": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "fidelidade_pontos": 0.9999850002249971, "fidelidade_resgate": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 296, "latency_ms": 21.44132600000148} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 9.999990000009998e-07, "recarga_saldo": 0.00019999980000019998, "fidelidade_pontos": 0.9996990003009996, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9978, "input_tokens": 141, "latency_ms": 20.7452289999992} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9998980002039998, "fidelidade_pontos": 9.999980000040002e-05, "marketplace_compra": 9.99998000004e-07, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9995, "input_tokens": 168, "latency_ms": 20.00088400001232} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "fidelidade_pontos": 0.999993000049, "bonus_nao_recebido": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "fidelidade_resgate": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 235, "latency_ms": 20.93689599999493} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate", "internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 144, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"reclamacao_atendimento": 1.0000870075696582e-06, "fidelidade_resgate": 1.0000870075696582e-06, "cadastro_atualizacao": 1.0000870075696582e-06, "desconto_retencao": 1.0000870075696582e-06, "fidelidade_pontos": 0.9538829878199401, "recarga_nao_creditada": 1.0000870075696582e-06, "beneficios_consulta": 1.0000870075696582e-06, "plano_troca": 1.0000870075696582e-06, "conta_segunda_via": 1.0000870075696582e-06, "bonus_nao_recebido": 0.04600400234820428, "vas_contratacao": 1.0000870075696582e-06, "recarga_saldo": 0.00010000870075696584, "suporte_sem_sinal": 1.0000870075696582e-06, "cancelamento_linha": 1.0000870075696582e-06, "marketplace_compra": 1.0000870075696582e-06, "sem_correspondencia": 1.0000870075696582e-06}, "confidence": 0.9318, "input_tokens": 306, "latency_ms": 22.067204999984824} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.001, "fidelidade_pontos": 0.9818, "fidelidade_resgate": 0.001, "cadastro_atualizacao": 0.001, "desconto_retencao": 0.001, "negociacao_divida": 0.002, "internet_problema_conexao": 0.001, "beneficios_consulta": 0.0026, "negociacao_religacao": 0.0023, "recarga_saldo": 0.002, "suporte_configuracao": 0.0012, "sem_correspondencia": 0.0031}, "confidence": 0.9466, "input_tokens": 289, "latency_ms": 21.465317000007644} +{"id": "g0162-fidelidade_resgate-informal_abreviado-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"marketplace_compra": 0.0039, "fidelidade_pontos": 0.1289, "desconto_retencao": 0.3032, "beneficios_consulta": 0.0057, "conta_segunda_via": 0.3517, "fidelidade_resgate": 0.1741, "bonus_nao_recebido": 0.0092, "sem_correspondencia": 0.0233}, "confidence": 0.2883, "input_tokens": 234, "latency_ms": 20.941415999999435} +{"id": "g0162-fidelidade_resgate-informal_abreviado-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.0009000900090009, "fidelidade_resgate": 0.5408540854085407, "marketplace_compra": 0.45544554455445546, "sem_correspondencia": 0.0028002800280028}, "confidence": 0.4853, "input_tokens": 154, "latency_ms": 20.669069000007312} +{"id": "g0162-fidelidade_resgate-informal_abreviado-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_consumo": 0.00010000960092168849, "fidelidade_pontos": 0.0014001344129036387, "suporte_sem_sinal": 1.0000960092168847e-06, "fidelidade_resgate": 0.9831943866611195, "beneficios_consulta": 1.0000960092168847e-06, "parceiros_ofertas": 1.0000960092168847e-06, "conta_contestacao": 0.00010000960092168849, "bonus_nao_recebido": 0.00010000960092168849, "internet_problema_conexao": 0.01440138253272314, "marketplace_compra": 1.0000960092168847e-06, "desconto_retencao": 0.00010000960092168849, "sem_correspondencia": 0.0006000576055301308}, "confidence": 0.9612, "input_tokens": 283, "latency_ms": 21.51355699999158} +{"id": "g0162-fidelidade_resgate-informal_abreviado-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.286071392860714, "fidelidade_resgate": 0.7025297470252975, "marketplace_compra": 0.0014998500149985001, "sem_correspondencia": 0.009899010098990102}, "confidence": 0.523, "input_tokens": 150, "latency_ms": 20.803501000017377} +{"id": "g0162-fidelidade_resgate-informal_abreviado-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"portabilidade": 9.999950000249998e-07, "fidelidade_pontos": 9.999950000249998e-07, "fidelidade_resgate": 0.9893950530247347, "marketplace_compra": 9.999950000249998e-07, "beneficios_consulta": 9.999950000249998e-07, "bonus_nao_recebido": 9.999950000249998e-07, "desconto_retencao": 0.010499947500262499, "sem_correspondencia": 9.999950000249999e-05}, "confidence": 0.9714, "input_tokens": 236, "latency_ms": 20.962001000015107} +{"id": "g0162-fidelidade_resgate-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.8372162783721628, "fidelidade_pontos": 0.1150884911508849, "troca_numero": 0.00039996000399960006, "bonus_nao_recebido": 0.0010998900109989002, "negociacao_religacao": 0.0086991300869913, "marketplace_compra": 0.034896510348965105, "beneficios_consulta": 0.0017998200179982, "sem_correspondencia": 0.0007999200079992001}, "confidence": 0.7194, "input_tokens": 221, "latency_ms": 21.22188499998856} +{"id": "g0162-fidelidade_resgate-informal_abreviado-06-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_consulta": 0.0006001170228194497, "desconto_retencao": 0.00010001950380324163, "suporte_sem_sinal": 1.0001950380324161e-06, "negociacao_religacao": 1.0001950380324161e-06, "fidelidade_pontos": 0.00010001950380324163, "suporte_configuracao": 1.0001950380324161e-06, "fidelidade_resgate": 0.9986947454753677, "bonus_nao_recebido": 0.00030005851140972486, "marketplace_compra": 0.00010001950380324163, "beneficios_consulta": 1.0001950380324161e-06, "plano_troca": 1.0001950380324161e-06, "sem_correspondencia": 0.00010001950380324163}, "confidence": 0.9946, "input_tokens": 287, "latency_ms": 21.546453000013344} +{"id": "g0162-fidelidade_resgate-informal_abreviado-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 9.999000099990002e-05, "fidelidade_pontos": 0.004299570042995701, "fidelidade_resgate": 0.9954004599540046, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9782, "input_tokens": 149, "latency_ms": 20.64017300000387} +{"id": "g0162-fidelidade_resgate-informal_abreviado-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"marketplace_compra": 0.019399980600019403, "fidelidade_pontos": 0.9803990196009805, "fidelidade_resgate": 0.00019999980000020003, "sem_correspondencia": 9.99999000001e-07}, "confidence": 0.9295, "input_tokens": 151, "latency_ms": 20.757212999996} +{"id": "g0162-fidelidade_resgate-informal_abreviado-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_contestacao": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "fidelidade_resgate": 0.9999890001209993, "fidelidade_pontos": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "vas_consulta": 9.999890001209994e-07, "roaming_cobranca": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 21.631320000011556} +{"id": "g0162-fidelidade_resgate-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.2184, "marketplace_compra": 0.001, "fidelidade_pontos": 0.7744, "beneficios_consulta": 0.0013, "negociacao_divida": 0.0003, "bonus_nao_recebido": 0.0028, "negociacao_religacao": 0.0009, "sem_correspondencia": 0.0009}, "confidence": 0.7224, "input_tokens": 232, "latency_ms": 20.589989000001196} +{"id": "g0162-fidelidade_resgate-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_problema_conexao": 0.00030000000000000003, "desconto_retencao": 0.00020000000000000004, "atendimento_humano": 0.00030000000000000003, "fidelidade_pontos": 0.9953000000000001, "marketplace_compra": 0.00010000000000000002, "internet_pacote_adicional": 0.00010000000000000002, "cadastro_atualizacao": 0.0022000000000000006, "beneficios_consulta": 0.00010000000000000002, "conta_vencimento": 0.00010000000000000002, "roaming_pacote": 0.00010000000000000002, "bonus_nao_recebido": 0.00010000000000000002, "sem_correspondencia": 0.0011000000000000003}, "confidence": 0.9849, "input_tokens": 294, "latency_ms": 21.673321000008627} +{"id": "g0165-fidelidade_resgate-emocional-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 125, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"recarga_saldo": 0.0007000000000000001, "conta_vencimento": 0.0007000000000000001, "beneficios_consulta": 0.0007000000000000001, "seguranca_fraude": 0.23440000000000003, "desconto_retencao": 0.0014000000000000002, "conta_explicacao": 0.0007000000000000001, "marketplace_compra": 0.012700000000000001, "fidelidade_pontos": 0.042100000000000005, "recarga_nao_creditada": 0.0015000000000000002, "fidelidade_resgate": 0.6422000000000001, "internet_problema_conexao": 0.03320000000000001, "vas_contratacao": 0.0014000000000000002, "marketplace_pedido": 0.0025000000000000005, "bonus_nao_recebido": 0.0012000000000000001, "negociacao_religacao": 0.004400000000000001, "sem_correspondencia": 0.020200000000000003}, "confidence": 0.6031, "input_tokens": 307, "latency_ms": 21.986666000003652} +{"id": "g0165-fidelidade_resgate-emocional-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"desconto_retencao": 1.0000890079217048e-06, "cadastro_atualizacao": 1.0000890079217048e-06, "fidelidade_pontos": 1.0000890079217048e-06, "marketplace_compra": 1.0000890079217048e-06, "conta_vencimento": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "fidelidade_resgate": 1.0000890079217048e-06, "suporte_chip_esim": 1.0000890079217048e-06, "atendimento_humano": 0.9999889990209128, "bonus_nao_recebido": 1.0000890079217048e-06, "parceiros_ofertas": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9996, "input_tokens": 303, "latency_ms": 21.612677000007352} +{"id": "g0165-fidelidade_resgate-emocional-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"beneficios_consulta": 0.0156984301569843, "fidelidade_resgate": 0.5483451654834517, "desconto_retencao": 0.1685831416858314, "marketplace_compra": 0.1685831416858314, "fidelidade_pontos": 0.0182981701829817, "bonus_nao_recebido": 0.014698530146985302, "roaming_cobranca": 0.016698330166983303, "sem_correspondencia": 0.049095090490950906}, "confidence": 0.3525, "input_tokens": 243, "latency_ms": 21.362375999984806} +{"id": "g0165-fidelidade_resgate-emocional-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 1.0002880829678945e-06, "recarga_nao_creditada": 0.012403572228801892, "negociacao_divida": 1.0002880829678945e-06, "bonus_nao_recebido": 1.0002880829678945e-06, "beneficios_consulta": 1.0002880829678945e-06, "conta_segunda_via": 1.0002880829678945e-06, "vas_consulta": 1.0002880829678945e-06, "conta_explicacao": 1.0002880829678945e-06, "fidelidade_resgate": 0.9868842226561249, "marketplace_compra": 1.0002880829678945e-06, "vas_cancelamento": 1.0002880829678945e-06, "conta_debito_automatico_digital": 1.0002880829678945e-06, "cancelamento_linha": 1.0002880829678945e-06, "fidelidade_pontos": 0.0006001728497807367, "suporte_chip_esim": 1.0002880829678945e-06, "sem_correspondencia": 0.00010002880829678947}, "confidence": 0.9727, "input_tokens": 306, "latency_ms": 22.52458699999238} +{"id": "g0165-fidelidade_resgate-emocional-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.9425, "fidelidade_resgate": 0.0073, "marketplace_compra": 0.0249, "sem_correspondencia": 0.0253}, "confidence": 0.8005, "input_tokens": 158, "latency_ms": 20.96961500001271} +{"id": "g0165-fidelidade_resgate-emocional-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 1.0000940088368305e-06, "marketplace_compra": 0.00010000940088368306, "fidelidade_pontos": 0.9714913201840971, "beneficios_consulta": 1.0000940088368305e-06, "bonus_nao_recebido": 1.0000940088368305e-06, "roaming_pacote": 1.0000940088368305e-06, "portabilidade": 0.00010000940088368306, "conta_pagamento_confirmacao": 1.0000940088368305e-06, "marketplace_pedido": 0.00010000940088368306, "fidelidade_resgate": 0.00020001880176736612, "vas_consulta": 1.0000940088368305e-06, "sem_correspondencia": 0.028002632247431256}, "confidence": 0.9463, "input_tokens": 291, "latency_ms": 21.677318000001833} +{"id": "g0165-fidelidade_resgate-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 1.0000940088368305e-06, "fidelidade_pontos": 0.9997939806341795, "roaming_cobranca": 1.0000940088368305e-06, "beneficios_consulta": 1.0000940088368305e-06, "roaming_pacote": 1.0000940088368305e-06, "marketplace_compra": 1.0000940088368305e-06, "desconto_retencao": 1.0000940088368305e-06, "sem_correspondencia": 0.00020001880176736612}, "confidence": 0.9987, "input_tokens": 228, "latency_ms": 21.026344999995672} +{"id": "g0165-fidelidade_resgate-emocional-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "seguranca_fraude": 9.99989000120999e-07, "plano_nova_linha": 9.99989000120999e-07, "internet_consumo": 9.99989000120999e-07, "roaming_cobranca": 9.99989000120999e-07, "desconto_retencao": 0.9999890001209989, "bonus_nao_recebido": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "internet_problema_conexao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 21.573162000009916} +{"id": "g0165-fidelidade_resgate-emocional-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0058, "marketplace_compra": 0.0061, "fidelidade_pontos": 0.9821, "sem_correspondencia": 0.006}, "confidence": 0.9212, "input_tokens": 159, "latency_ms": 20.603372000010722} +{"id": "g0165-fidelidade_resgate-emocional-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_pontos": 0.0083008300830083, "marketplace_compra": 0.9582958295829583, "desconto_retencao": 0.00010001000100010001, "beneficios_consulta": 0.00010001000100010001, "bonus_nao_recebido": 0.00010001000100010001, "fidelidade_resgate": 0.032003200320032, "recarga_nao_creditada": 0.00010001000100010001, "sem_correspondencia": 0.001000100010001}, "confidence": 0.9028, "input_tokens": 242, "latency_ms": 21.095102000003862} +{"id": "g0165-fidelidade_resgate-emocional-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0009001800360072014, "roaming_duvida": 0.010402080416083218, "vas_cancelamento": 0.0013002600520104022, "fidelidade_pontos": 0.057911582316463296, "beneficios_consulta": 0.0009001800360072014, "marketplace_compra": 0.005101020204040809, "fidelidade_resgate": 0.009501900380076016, "bonus_nao_recebido": 0.00590118023604721, "roaming_cobranca": 0.0009001800360072014, "recarga_realizar": 0.0026005201040208044, "recarga_nao_creditada": 0.0013002600520104022, "parceiros_ofertas": 0.013402680536107223, "seguranca_fraude": 0.8836767353470695, "desconto_retencao": 0.0009001800360072014, "roaming_pacote": 0.0009001800360072014, "sem_correspondencia": 0.0044008801760352075}, "confidence": 0.7944, "input_tokens": 309, "latency_ms": 22.361015000001316} +{"id": "g0165-fidelidade_resgate-emocional-11-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.7349000000000001, "conta_explicacao": 0.00040000000000000013, "suporte_configuracao": 0.23860000000000006, "suporte_sem_sinal": 0.0010000000000000002, "conta_contestacao": 0.0005000000000000001, "beneficios_consulta": 0.0010000000000000002, "bonus_nao_recebido": 0.00040000000000000013, "cancelamento_linha": 0.0006000000000000001, "fidelidade_pontos": 0.00040000000000000013, "vas_cancelamento": 0.012800000000000004, "negociacao_divida": 0.00040000000000000013, "marketplace_compra": 0.005000000000000001, "vas_contratacao": 0.0015000000000000005, "desconto_retencao": 0.00040000000000000013, "fidelidade_resgate": 0.0007000000000000001, "sem_correspondencia": 0.0014000000000000002}, "confidence": 0.743, "input_tokens": 315, "latency_ms": 22.08479799998031} +{"id": "g0166-fidelidade_resgate-longo_contexto-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.0001, "fidelidade_resgate": 0.9229, "fidelidade_pontos": 0.0769, "sem_correspondencia": 0.0001}, "confidence": 0.8029, "input_tokens": 168, "latency_ms": 19.980661000005284} +{"id": "g0166-fidelidade_resgate-longo_contexto-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"bonus_nao_recebido": 9.999910000809996e-07, "desconto_retencao": 0.014999865001214993, "fidelidade_pontos": 9.999910000809996e-07, "plano_troca": 9.999910000809996e-05, "beneficios_consulta": 9.999910000809996e-07, "conta_vencimento": 9.999910000809996e-07, "internet_problema_conexao": 9.999910000809996e-07, "fidelidade_resgate": 0.9848911359797765, "seguranca_fraude": 9.999910000809996e-07, "marketplace_compra": 9.999910000809996e-07, "vas_consulta": 9.999910000809996e-07, "sem_correspondencia": 9.999910000809996e-07}, "confidence": 0.9683, "input_tokens": 287, "latency_ms": 21.79405199998996} +{"id": "g0166-fidelidade_resgate-longo_contexto-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.7526999999999998, "fidelidade_resgate": 0.21819999999999995, "marketplace_compra": 0.021899999999999996, "sem_correspondencia": 0.007199999999999998}, "confidence": 0.5202, "input_tokens": 164, "latency_ms": 20.520089000001462} +{"id": "g0166-fidelidade_resgate-longo_contexto-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"seguranca_fraude": 9.999850002249975e-07, "conta_segunda_via": 9.999850002249975e-07, "fidelidade_resgate": 0.9999850002249976, "marketplace_compra": 9.999850002249975e-07, "internet_problema_conexao": 9.999850002249975e-07, "reclamacao_atendimento": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "suporte_chip_esim": 9.999850002249975e-07, "beneficios_consulta": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "seguranca_perda_roubo": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 22.067798999984234} +{"id": "g0166-fidelidade_resgate-longo_contexto-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.1624162416241624, "marketplace_compra": 0.006800680068006801, "fidelidade_pontos": 0.828082808280828, "sem_correspondencia": 0.0027002700270027003}, "confidence": 0.6382, "input_tokens": 159, "latency_ms": 20.61636199999839} +{"id": "g0166-fidelidade_resgate-longo_contexto-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.002000200020002, "marketplace_compra": 0.001000100010001, "fidelidade_pontos": 0.9946994699469948, "sem_correspondencia": 0.0023002300230023}, "confidence": 0.9717, "input_tokens": 157, "latency_ms": 20.490731999984746} +{"id": "g0166-fidelidade_resgate-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.017198280171982803, "vas_consulta": 9.999000099990002e-05, "recarga_nao_creditada": 0.00019998000199980003, "suporte_sem_sinal": 9.999000099990002e-05, "conta_segunda_via": 9.999000099990002e-05, "fidelidade_pontos": 0.9767023297670233, "beneficios_consulta": 9.999000099990002e-05, "internet_pacote_adicional": 9.999000099990002e-05, "negociacao_divida": 9.999000099990002e-05, "vas_cancelamento": 0.00019998000199980003, "roaming_cobranca": 9.999000099990002e-05, "bonus_nao_recebido": 0.0040995900409959, "marketplace_compra": 9.999000099990002e-05, "recarga_realizar": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "sem_correspondencia": 0.0005999400059994001}, "confidence": 0.9526, "input_tokens": 306, "latency_ms": 22.004947999988644} +{"id": "g0166-fidelidade_resgate-longo_contexto-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"vas_cancelamento": 9.998000399920017e-05, "negociacao_divida": 9.998000399920017e-05, "roaming_pacote": 9.998000399920017e-05, "fidelidade_resgate": 0.36562687462507504, "internet_consumo": 9.998000399920017e-05, "marketplace_compra": 0.009698060387922416, "desconto_retencao": 0.0005998800239952009, "fidelidade_pontos": 0.6219756048790241, "bonus_nao_recebido": 0.0005998800239952009, "beneficios_consulta": 9.998000399920017e-05, "cancelamento_linha": 9.998000399920017e-05, "recarga_nao_creditada": 9.998000399920017e-05, "suporte_chip_esim": 0.00019996000799840034, "recarga_saldo": 9.998000399920017e-05, "vas_contratacao": 9.998000399920017e-05, "sem_correspondencia": 0.0003999200159968007}, "confidence": 0.7376, "input_tokens": 303, "latency_ms": 21.716717000003882} +{"id": "g0166-fidelidade_resgate-longo_contexto-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.0004999480054074377, "beneficios_consulta": 9.998960108148754e-07, "fidelidade_pontos": 9.998960108148754e-07, "marketplace_compra": 0.0004999480054074377, "fidelidade_resgate": 0.9988961148040605, "vas_cancelamento": 9.998960108148754e-07, "bonus_nao_recebido": 9.998960108148754e-07, "sem_correspondencia": 9.998960108148754e-05}, "confidence": 0.9956, "input_tokens": 238, "latency_ms": 21.003519999993614} +{"id": "g0166-fidelidade_resgate-longo_contexto-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "vas_cancelamento": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "fidelidade_resgate": 0.9999890001209991, "fidelidade_pontos": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "recarga_realizar": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 21.72834099999932} +{"id": "g0166-fidelidade_resgate-longo_contexto-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_pacote_adicional": 9.999850002249975e-07, "recarga_nao_creditada": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "seguranca_perda_roubo": 9.999850002249975e-07, "fidelidade_resgate": 0.9999850002249976, "internet_consumo": 9.999850002249975e-07, "conta_contestacao": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "beneficios_consulta": 9.999850002249975e-07, "suporte_configuracao": 9.999850002249975e-07, "marketplace_compra": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 21.956198999987464} +{"id": "g0166-fidelidade_resgate-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"roaming_cobranca": 0.0004999500049995, "recarga_saldo": 0.00039996000399960006, "desconto_retencao": 0.3206679332066793, "plano_consulta": 0.0004999500049995, "beneficios_consulta": 0.00019998000199980003, "bonus_nao_recebido": 0.00029997000299970003, "internet_pacote_adicional": 9.999000099990002e-05, "marketplace_compra": 0.00039996000399960006, "fidelidade_pontos": 0.6579342065793421, "vas_contratacao": 0.0020997900209979003, "conta_explicacao": 0.001999800019998, "recarga_nao_creditada": 0.0017998200179982, "vas_consulta": 0.00039996000399960006, "troca_numero": 0.0051994800519948, "recarga_realizar": 0.00019998000199980003, "sem_correspondencia": 0.0072992700729927005}, "confidence": 0.7246, "input_tokens": 304, "latency_ms": 21.2933519999865} +{"id": "g0172-bonus_nao_recebido-emocional-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "bonus_nao_recebido": 0.9999890001209993, "recarga_nao_creditada": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 21.624106000018628} +{"id": "g0172-bonus_nao_recebido-emocional-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0919, "bonus_nao_recebido": 0.4319, "internet_pacote_adicional": 0.101, "sem_correspondencia": 0.3752}, "confidence": 0.1478, "input_tokens": 155, "latency_ms": 20.807206000000633} +{"id": "g0172-bonus_nao_recebido-emocional-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.999980000039998e-07, "recarga_nao_creditada": 0.0014999970000059999, "bonus_nao_recebido": 0.9984980030039939, "sem_correspondencia": 9.999980000039998e-07}, "confidence": 0.9917, "input_tokens": 159, "latency_ms": 20.862451000027704} +{"id": "g0172-bonus_nao_recebido-emocional-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999930000490003, "beneficios_consulta": 9.999930000490002e-07, "fidelidade_pontos": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "fidelidade_resgate": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 234, "latency_ms": 20.917634999989332} +{"id": "g0172-bonus_nao_recebido-emocional-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "fidelidade_resgate": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "bonus_nao_recebido": 0.9999850002249974, "fidelidade_pontos": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "recarga_nao_creditada": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "parceiros_ofertas": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 297, "latency_ms": 21.83857199997874} +{"id": "g0172-bonus_nao_recebido-emocional-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 9.999860001959977e-07, "cadastro_atualizacao": 9.999860001959977e-07, "desconto_retencao": 9.999860001959977e-07, "roaming_cobranca": 9.999860001959977e-07, "recarga_saldo": 9.999860001959977e-07, "fidelidade_resgate": 9.999860001959977e-05, "internet_pacote_adicional": 9.999860001959977e-07, "parceiros_ofertas": 9.999860001959977e-07, "recarga_realizar": 9.999860001959977e-07, "cancelamento_linha": 9.999860001959977e-07, "bonus_nao_recebido": 0.9998860015959782, "recarga_nao_creditada": 9.999860001959977e-07, "conta_segunda_via": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "conta_vencimento": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9995, "input_tokens": 300, "latency_ms": 21.807052000013982} +{"id": "g0172-bonus_nao_recebido-emocional-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.00010000000000000002, "recarga_nao_creditada": 0.00020000000000000004, "bonus_nao_recebido": 0.9994000000000001, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9956, "input_tokens": 150, "latency_ms": 20.660934000005682} +{"id": "g0172-bonus_nao_recebido-emocional-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.004500864165919855, "beneficios_consulta": 0.00010001920368710792, "roaming_cobranca": 1.000192036871079e-06, "parceiros_ofertas": 1.000192036871079e-06, "bonus_nao_recebido": 0.9952910958904108, "conta_segunda_via": 1.000192036871079e-06, "recarga_nao_creditada": 0.00010001920368710792, "fidelidade_pontos": 1.000192036871079e-06, "internet_pacote_adicional": 1.000192036871079e-06, "fidelidade_resgate": 1.000192036871079e-06, "desconto_retencao": 1.000192036871079e-06, "sem_correspondencia": 1.000192036871079e-06}, "confidence": 0.9869, "input_tokens": 290, "latency_ms": 21.561789999992698} +{"id": "g0172-bonus_nao_recebido-emocional-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999970000090003, "recarga_nao_creditada": 9.999970000090002e-07, "internet_pacote_adicional": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 153, "latency_ms": 20.780857000005426} +{"id": "g0172-bonus_nao_recebido-emocional-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 70, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"negociacao_divida": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "bonus_nao_recebido": 0.9999850002249971, "fidelidade_resgate": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 22.034593999990193} +{"id": "g0172-bonus_nao_recebido-emocional-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0042, "bonus_nao_recebido": 0.9697, "recarga_nao_creditada": 0.022, "sem_correspondencia": 0.0041}, "confidence": 0.8851, "input_tokens": 151, "latency_ms": 21.234139000000596} +{"id": "g0172-bonus_nao_recebido-emocional-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_cancelamento": 9.999000099990002e-05, "vas_consulta": 9.999000099990002e-05, "conta_pagamento_confirmacao": 0.00019998000199980003, "roaming_cobranca": 0.00039996000399960006, "plano_troca": 9.999000099990002e-05, "fidelidade_pontos": 0.0016998300169983002, "negociacao_divida": 9.999000099990002e-05, "recarga_nao_creditada": 0.0023997600239976003, "roaming_pacote": 9.999000099990002e-05, "conta_vencimento": 9.999000099990002e-05, "fidelidade_resgate": 9.999000099990002e-05, "internet_pacote_adicional": 0.0004999500049995, "beneficios_consulta": 9.999000099990002e-05, "desconto_retencao": 9.999000099990002e-05, "bonus_nao_recebido": 0.992000799920008, "sem_correspondencia": 0.0018998100189981002}, "confidence": 0.9781, "input_tokens": 298, "latency_ms": 22.139768999977605} +{"id": "g0173-bonus_nao_recebido-longo_contexto-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 271, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0003, "internet_pacote_adicional": 0.0003, "bonus_nao_recebido": 0.9971, "sem_correspondencia": 0.0023}, "confidence": 0.9844, "input_tokens": 200, "latency_ms": 20.298252999992883} +{"id": "g0173-bonus_nao_recebido-longo_contexto-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 226, "length_bucket": "longo"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.17779911100444498, "internet_pacote_adicional": 9.999950000249998e-07, "beneficios_consulta": 9.999950000249998e-07, "desconto_retencao": 9.999950000249999e-05, "fidelidade_pontos": 9.999950000249998e-07, "fidelidade_resgate": 9.999950000249998e-07, "recarga_nao_creditada": 0.8220958895205525, "sem_correspondencia": 9.999950000249998e-07}, "confidence": 0.7742, "input_tokens": 277, "latency_ms": 21.366545000006454} +{"id": "g0173-bonus_nao_recebido-longo_contexto-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 227, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 9.99989000120999e-07, "roaming_duvida": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "fidelidade_resgate": 9.99989000120999e-07, "internet_pacote_adicional": 9.99989000120999e-07, "desconto_retencao": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "bonus_nao_recebido": 0.9999890001209989, "internet_problema_conexao": 9.99989000120999e-07, "recarga_nao_creditada": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 329, "latency_ms": 21.68697300001554} +{"id": "g0173-bonus_nao_recebido-longo_contexto-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 259, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "fidelidade_resgate": 9.999890001209992e-07, "bonus_nao_recebido": 0.9999890001209991, "fidelidade_pontos": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 338, "latency_ms": 22.089844999982233} +{"id": "g0173-bonus_nao_recebido-longo_contexto-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.999930000489998e-07, "fidelidade_pontos": 9.999930000489998e-07, "fidelidade_resgate": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "internet_pacote_adicional": 9.999930000489998e-07, "bonus_nao_recebido": 0.9999930000489998, "desconto_retencao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 276, "latency_ms": 21.42530400001874} +{"id": "g0173-bonus_nao_recebido-longo_contexto-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999970000090003, "internet_pacote_adicional": 9.999970000090002e-07, "recarga_nao_creditada": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 189, "latency_ms": 21.030696999986276} +{"id": "g0173-bonus_nao_recebido-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 203, "length_bucket": "longo"}, "pred": "recarga_nao_creditada", "probabilities": {"fidelidade_resgate": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "plano_nova_linha": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "recarga_nao_creditada": 0.9999890001209991, "recarga_saldo": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "internet_problema_conexao": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 0.9998, "input_tokens": 326, "latency_ms": 21.858504000022094} +{"id": "g0173-bonus_nao_recebido-longo_contexto-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.2532, "recarga_nao_creditada": 0.0312, "bonus_nao_recebido": 0.0221, "sem_correspondencia": 0.6935}, "confidence": 0.4272, "input_tokens": 184, "latency_ms": 20.308701999994128} +{"id": "g0173-bonus_nao_recebido-longo_contexto-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 268, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "bonus_nao_recebido": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 288, "latency_ms": 20.710396000026776} +{"id": "g0173-bonus_nao_recebido-longo_contexto-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 186, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"marketplace_pedido": 9.999860001959977e-07, "fidelidade_pontos": 9.999860001959977e-07, "bonus_nao_recebido": 0.3073956964602497, "conta_vencimento": 9.999860001959977e-07, "plano_nova_linha": 9.999860001959977e-07, "internet_pacote_adicional": 9.999860001959977e-07, "fidelidade_resgate": 9.999860001959977e-07, "vas_consulta": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "suporte_configuracao": 9.999860001959977e-07, "recarga_nao_creditada": 0.692590303735748, "cadastro_atualizacao": 9.999860001959977e-07, "internet_consumo": 9.999860001959977e-07, "desconto_retencao": 9.999860001959977e-07, "conta_pagamento_confirmacao": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.7775, "input_tokens": 337, "latency_ms": 22.419086999974525} +{"id": "g0173-bonus_nao_recebido-longo_contexto-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.999850002249973e-07, "fidelidade_resgate": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "cancelamento_linha": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "bonus_nao_recebido": 0.9999850002249974, "conta_segunda_via": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "suporte_chip_esim": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "recarga_nao_creditada": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 335, "latency_ms": 22.462765999989642} +{"id": "g0173-bonus_nao_recebido-longo_contexto-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 246, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 9.999970000090002e-07, "bonus_nao_recebido": 0.9999970000090003, "internet_pacote_adicional": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 193, "latency_ms": 21.093151999991733} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9627000000000001, "fidelidade_resgate": 0.0010000000000000002, "beneficios_consulta": 0.00030000000000000003, "fidelidade_pontos": 0.027800000000000002, "internet_pacote_adicional": 0.0014000000000000002, "recarga_nao_creditada": 0.0033000000000000004, "desconto_retencao": 0.00020000000000000004, "sem_correspondencia": 0.0033000000000000004}, "confidence": 0.9067, "input_tokens": 241, "latency_ms": 21.286631999998917} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["atendimento_humano", "beneficios_consulta", "bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 150, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.38427685537107426, "parceiros_ofertas": 0.0022004400880176037, "reclamacao_atendimento": 0.004700940188037608, "conta_segunda_via": 0.015003000600120026, "atendimento_humano": 0.0028005601120224045, "troca_numero": 0.0642128425685137, "desconto_retencao": 0.38127625525105024, "sem_correspondencia": 0.14552910582116424}, "confidence": 0.3698, "input_tokens": 232, "latency_ms": 21.053853000012168} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.1861186118611861, "negociacao_religacao": 0.0014001400140014, "internet_pacote_adicional": 0.0013001300130013002, "conta_debito_automatico_digital": 0.0014001400140014, "internet_problema_conexao": 0.0058005800580058, "desconto_retencao": 0.0014001400140014, "fidelidade_pontos": 0.0233023302330233, "fidelidade_resgate": 0.0023002300230023, "vas_cancelamento": 0.0014001400140014, "beneficios_consulta": 0.0015001500150015003, "recarga_nao_creditada": 0.7668766876687669, "sem_correspondencia": 0.0072007200720072}, "confidence": 0.7024, "input_tokens": 294, "latency_ms": 21.744206999983362} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 120, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "bonus_nao_recebido": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 241, "latency_ms": 21.082119999988436} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 9.999970000090002e-07, "bonus_nao_recebido": 0.9999970000090003, "internet_pacote_adicional": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 148, "latency_ms": 20.69816700000615} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999930000490003, "desconto_retencao": 9.999930000490002e-07, "fidelidade_pontos": 9.999930000490002e-07, "fidelidade_resgate": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "beneficios_consulta": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 239, "latency_ms": 20.996831000019256} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_contratacao": 1.0002860818194002e-06, "conta_segunda_via": 1.0002860818194002e-06, "desconto_retencao": 1.0002860818194002e-06, "fidelidade_pontos": 1.0002860818194002e-06, "internet_pacote_adicional": 1.0002860818194002e-06, "suporte_sem_sinal": 1.0002860818194002e-06, "internet_consumo": 1.0002860818194002e-06, "internet_problema_conexao": 1.0002860818194002e-06, "roaming_duvida": 1.0002860818194002e-06, "recarga_nao_creditada": 0.9998859673866725, "beneficios_consulta": 1.0002860818194002e-06, "bonus_nao_recebido": 1.0002860818194002e-06, "fidelidade_resgate": 1.0002860818194002e-06, "portabilidade": 1.0002860818194002e-06, "plano_nova_linha": 1.0002860818194002e-06, "sem_correspondencia": 0.00010002860818194002}, "confidence": 0.9984, "input_tokens": 294, "latency_ms": 21.963016000000835} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano", "bonus_nao_recebido", "conta_contestacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9997990002009997, "conta_contestacao": 9.999990000009998e-07, "reclamacao_atendimento": 9.999990000009999e-05, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9983, "input_tokens": 164, "latency_ms": 20.76637599998321} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_resgate": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "bonus_nao_recebido": 0.9999850002249971, "conta_contestacao": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 21.99599099998295} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 1.0000930086498043e-06, "internet_pacote_adicional": 1.0000930086498043e-06, "fidelidade_resgate": 1.0000930086498043e-06, "recarga_nao_creditada": 1.0000930086498043e-06, "bonus_nao_recebido": 0.9999929993489394, "fidelidade_pontos": 1.0000930086498043e-06, "beneficios_consulta": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9997, "input_tokens": 244, "latency_ms": 21.281287000022076} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.999890001209994e-07, "reclamacao_atendimento": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "bonus_nao_recebido": 0.9999890001209993, "beneficios_consulta": 9.999890001209994e-07, "vas_contratacao": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "recarga_nao_creditada": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 21.73546400001669} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 9.999890001209996e-07, "bonus_nao_recebido": 0.9999890001209996, "conta_segunda_via": 9.999890001209996e-07, "suporte_sem_sinal": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "fidelidade_pontos": 9.999890001209996e-07, "conta_explicacao": 9.999890001209996e-07, "internet_pacote_adicional": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 21.50495999998725} +{"id": "g0176-marketplace_compra-informal_abreviado-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"seguranca_fraude": 9.99995000025e-07, "marketplace_compra": 0.9997950010249951, "fidelidade_resgate": 9.99995000025e-07, "marketplace_pedido": 9.99995000025e-05, "parceiros_ofertas": 9.99995000025e-05, "fidelidade_pontos": 9.99995000025e-07, "plano_nova_linha": 9.99995000025e-07, "sem_correspondencia": 9.99995000025e-07}, "confidence": 0.999, "input_tokens": 232, "latency_ms": 20.450171000021555} +{"id": "g0176-marketplace_compra-informal_abreviado-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"portabilidade": 9.999890001209996e-07, "parceiros_ofertas": 0.9999890001209996, "vas_contratacao": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "negociacao_divida": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "roaming_cobranca": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "marketplace_compra": 9.999890001209996e-07, "marketplace_pedido": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9998, "input_tokens": 281, "latency_ms": 21.48743899999772} +{"id": "g0176-marketplace_compra-informal_abreviado-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0211, "marketplace_compra": 0.3703, "marketplace_pedido": 0.0134, "conta_pagamento_confirmacao": 0.0029, "cancelamento_linha": 0.008, "fidelidade_resgate": 0.0029, "parceiros_ofertas": 0.0034, "sem_correspondencia": 0.578}, "confidence": 0.5594, "input_tokens": 220, "latency_ms": 20.986900999986347} +{"id": "g0176-marketplace_compra-informal_abreviado-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"negociacao_religacao": 0.0013001300130013002, "fidelidade_resgate": 0.0009000900090009, "parceiros_ofertas": 0.5110511051105111, "plano_nova_linha": 0.075007500750075, "recarga_realizar": 0.0007000700070007, "seguranca_fraude": 0.0042004200420042, "beneficios_consulta": 0.0006000600060006, "suporte_chip_esim": 0.1865186518651865, "internet_consumo": 0.0030003000300030005, "roaming_duvida": 0.0012001200120012, "vas_contratacao": 0.10841084108410841, "internet_pacote_adicional": 0.0006000600060006, "marketplace_pedido": 0.013601360136013601, "conta_segunda_via": 0.0007000700070007, "marketplace_compra": 0.09070907090709071, "sem_correspondencia": 0.0015001500150015003}, "confidence": 0.4734, "input_tokens": 294, "latency_ms": 21.857159999996156} +{"id": "g0176-marketplace_compra-informal_abreviado-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0004, "fidelidade_resgate": 0.005, "marketplace_compra": 0.0126, "sem_correspondencia": 0.982}, "confidence": 0.926, "input_tokens": 142, "latency_ms": 20.59147599999278} +{"id": "g0176-marketplace_compra-informal_abreviado-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9496971509085473, "conta_vencimento": 9.999970000090001e-05, "recarga_realizar": 0.00019999940000180001, "conta_pagamento_confirmacao": 0.0013999958000126, "marketplace_pedido": 9.999970000090001e-05, "seguranca_fraude": 0.0016999949000153, "parceiros_ofertas": 0.0423998728003816, "roaming_duvida": 0.0006999979000063, "marketplace_compra": 0.0017999946000162, "cancelamento_linha": 9.99997000009e-07, "fidelidade_resgate": 9.999970000090001e-05, "plano_nova_linha": 9.99997000009e-07, "plano_consulta": 9.999970000090001e-05, "internet_pacote_adicional": 0.0012999961000117, "suporte_sem_sinal": 9.99997000009e-07, "sem_correspondencia": 0.00039999880000360003}, "confidence": 0.9144, "input_tokens": 291, "latency_ms": 21.73457600000006} +{"id": "g0176-marketplace_compra-informal_abreviado-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 9.99997000009e-07, "plano_nova_linha": 9.99997000009e-07, "marketplace_compra": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 143, "latency_ms": 20.673852000015813} +{"id": "g0176-marketplace_compra-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.0714, "suporte_configuracao": 0.0086, "internet_pacote_adicional": 0.0056, "parceiros_ofertas": 0.0061, "conta_contestacao": 0.0027, "desconto_retencao": 0.0052, "plano_troca": 0.0027, "vas_cancelamento": 0.3838, "suporte_chip_esim": 0.0027, "vas_consulta": 0.3823, "marketplace_compra": 0.0035, "troca_numero": 0.0026, "beneficios_consulta": 0.0029, "recarga_realizar": 0.0026, "recarga_saldo": 0.0049, "sem_correspondencia": 0.1124}, "confidence": 0.481, "input_tokens": 283, "latency_ms": 21.734182999978202} +{"id": "g0176-marketplace_compra-informal_abreviado-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.6188381161883811, "plano_nova_linha": 0.006299370062993701, "fidelidade_resgate": 0.0023997600239976003, "sem_correspondencia": 0.37246275372462756}, "confidence": 0.4872, "input_tokens": 143, "latency_ms": 20.746156000001292} +{"id": "g0176-marketplace_compra-informal_abreviado-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.001400420126037812, "marketplace_compra": 0.7729318795638697, "recarga_realizar": 0.001400420126037812, "cadastro_atualizacao": 0.001500450135040513, "fidelidade_resgate": 0.001500450135040513, "reclamacao_atendimento": 0.00230069020706212, "internet_problema_conexao": 0.001400420126037812, "recarga_nao_creditada": 0.0025007502250675214, "portabilidade": 0.021706511953586086, "negociacao_divida": 0.001400420126037812, "plano_troca": 0.001500450135040513, "conta_contestacao": 0.001400420126037812, "marketplace_pedido": 0.17485245573672112, "suporte_sem_sinal": 0.004301290387116137, "plano_nova_linha": 0.001400420126037812, "sem_correspondencia": 0.008502550765229573}, "confidence": 0.7236, "input_tokens": 289, "latency_ms": 21.92981999999688} +{"id": "g0176-marketplace_compra-informal_abreviado-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0017001700170017002, "recarga_realizar": 0.022302230223022305, "marketplace_pedido": 0.03070307030703071, "plano_nova_linha": 0.007600760076007602, "fidelidade_resgate": 0.0024002400240024004, "internet_problema_conexao": 0.35713571357135715, "marketplace_compra": 0.5488548854885489, "sem_correspondencia": 0.029302930293029307}, "confidence": 0.4927, "input_tokens": 216, "latency_ms": 20.412760999988677} +{"id": "g0176-marketplace_compra-informal_abreviado-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.032793441311737656, "plano_nova_linha": 0.0018996200759848032, "negociacao_religacao": 0.0016996600679864027, "fidelidade_resgate": 0.002999400119976005, "recarga_nao_creditada": 0.007798440311937612, "vas_consulta": 0.004599080183963208, "marketplace_pedido": 0.009098180363927216, "troca_numero": 0.0008998200359928015, "fidelidade_pontos": 0.0006998600279944011, "marketplace_compra": 0.8884223155368925, "roaming_pacote": 0.041791641671665665, "sem_correspondencia": 0.007298540291941612}, "confidence": 0.7819, "input_tokens": 286, "latency_ms": 21.785281000006762} +{"id": "g0177-marketplace_compra-erros_digitacao-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.0013001235117336145, "marketplace_pedido": 0.00010000950090258575, "parceiros_ofertas": 1.0000950090258573e-06, "plano_troca": 1.0000950090258573e-06, "fidelidade_resgate": 1.0000950090258573e-06, "vas_consulta": 1.0000950090258573e-06, "marketplace_compra": 0.9985948665123187, "sem_correspondencia": 1.0000950090258573e-06}, "confidence": 0.9943, "input_tokens": 224, "latency_ms": 20.621161000008215} +{"id": "g0177-marketplace_compra-erros_digitacao-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.0024997500249975004, "marketplace_compra": 0.017298270172982702, "bonus_nao_recebido": 0.0005999400059994001, "suporte_configuracao": 0.2134786521347865, "cadastro_atualizacao": 0.0008999100089991, "marketplace_pedido": 0.0013998600139986002, "plano_troca": 0.0006999300069993001, "roaming_cobranca": 0.0006999300069993001, "suporte_sem_sinal": 0.0007999200079992001, "fidelidade_resgate": 0.0005999400059994001, "vas_cancelamento": 0.0005999400059994001, "conta_debito_automatico_digital": 0.0006999300069993001, "desconto_retencao": 0.0006999300069993001, "reclamacao_atendimento": 0.0005999400059994001, "plano_nova_linha": 0.7569243075692431, "sem_correspondencia": 0.0014998500149985001}, "confidence": 0.7495, "input_tokens": 300, "latency_ms": 21.950518000011243} +{"id": "g0177-marketplace_compra-erros_digitacao-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"recarga_realizar": 0.24002400240024002, "portabilidade": 0.1427142714271427, "marketplace_pedido": 0.0185018501850185, "marketplace_compra": 0.5590559055905591, "fidelidade_resgate": 0.0015001500150015003, "cancelamento_linha": 0.0016001600160016002, "conta_segunda_via": 0.005700570057005701, "plano_nova_linha": 0.002000200020002, "internet_consumo": 0.007300730073007301, "parceiros_ofertas": 0.0070007000700070005, "conta_vencimento": 0.0015001500150015003, "sem_correspondencia": 0.013101310131013101}, "confidence": 0.5096, "input_tokens": 293, "latency_ms": 21.61694000000125} +{"id": "g0177-marketplace_compra-erros_digitacao-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "marketplace_pedido": 9.999890001209992e-07, "marketplace_compra": 0.9999890001209991, "parceiros_ofertas": 9.999890001209992e-07, "internet_problema_conexao": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "plano_nova_linha": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 278, "latency_ms": 21.52850500002046} +{"id": "g0177-marketplace_compra-erros_digitacao-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.0062, "parceiros_ofertas": 0.0059, "vas_cancelamento": 0.0077, "recarga_saldo": 0.1133, "marketplace_compra": 0.7925, "marketplace_pedido": 0.0401, "plano_nova_linha": 0.0082, "sem_correspondencia": 0.0261}, "confidence": 0.6183, "input_tokens": 228, "latency_ms": 21.047841000012113} +{"id": "g0177-marketplace_compra-erros_digitacao-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.0009, "marketplace_compra": 0.9768, "marketplace_pedido": 0.0186, "plano_nova_linha": 0.001, "fidelidade_pontos": 0.0001, "fidelidade_resgate": 0.0001, "parceiros_ofertas": 0.0019, "sem_correspondencia": 0.0006}, "confidence": 0.9383, "input_tokens": 235, "latency_ms": 20.949731000001748} +{"id": "g0177-marketplace_compra-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_saldo": 9.999950000249998e-07, "parceiros_ofertas": 0.011499942500287498, "troca_numero": 9.999950000249998e-07, "fidelidade_pontos": 9.999950000249998e-07, "plano_nova_linha": 9.999950000249998e-07, "marketplace_pedido": 0.9883950580247098, "fidelidade_resgate": 9.999950000249998e-07, "sem_correspondencia": 9.999950000249999e-05}, "confidence": 0.9692, "input_tokens": 222, "latency_ms": 21.0564950000105} +{"id": "g0177-marketplace_compra-erros_digitacao-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 9.99997000009e-07, "plano_nova_linha": 9.99997000009e-07, "marketplace_compra": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 147, "latency_ms": 20.810984999997117} +{"id": "g0177-marketplace_compra-erros_digitacao-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.7669510893646048, "internet_problema_conexao": 0.0011002167426983115, "suporte_chip_esim": 0.2064406688117559, "recarga_realizar": 0.00020003940776332937, "marketplace_pedido": 0.0014002758543433054, "vas_cancelamento": 1.0001970388166467e-06, "plano_nova_linha": 0.005701123121254887, "marketplace_compra": 0.018003546698699642, "fidelidade_resgate": 1.0001970388166467e-06, "plano_troca": 1.0001970388166467e-06, "cancelamento_linha": 0.00010001970388166468, "sem_correspondencia": 0.00010001970388166468}, "confidence": 0.7372, "input_tokens": 285, "latency_ms": 21.60708600001726} +{"id": "g0177-marketplace_compra-erros_digitacao-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.0151, "fidelidade_resgate": 0.0025, "plano_nova_linha": 0.8604, "sem_correspondencia": 0.122}, "confidence": 0.6652, "input_tokens": 147, "latency_ms": 20.968999000018584} +{"id": "g0177-marketplace_compra-erros_digitacao-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9982, "plano_nova_linha": 0.0006, "fidelidade_resgate": 0.0006, "sem_correspondencia": 0.0006}, "confidence": 0.9892, "input_tokens": 148, "latency_ms": 20.791193999997404} +{"id": "g0177-marketplace_compra-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"fidelidade_resgate": 0.0009, "plano_nova_linha": 0.0311, "marketplace_pedido": 0.9638, "sem_correspondencia": 0.0042}, "confidence": 0.8752, "input_tokens": 148, "latency_ms": 20.875900999982377} +{"id": "g0181-marketplace_compra-indireto_multiplo-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5621562156215621, "parceiros_ofertas": 0.0106010601060106, "fidelidade_resgate": 0.002000200020002, "marketplace_compra": 0.0583058305830583, "cadastro_atualizacao": 0.2348234823482348, "conta_contestacao": 0.0024002400240023996, "troca_numero": 0.0141014101410141, "conta_vencimento": 0.002000200020002, "conta_segunda_via": 0.002000200020002, "fidelidade_pontos": 0.0022002200220022, "marketplace_pedido": 0.0046004600460046, "sem_correspondencia": 0.10481048104810481}, "confidence": 0.491, "input_tokens": 303, "latency_ms": 21.792469000018855} +{"id": "g0181-marketplace_compra-indireto_multiplo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_pontos": 9.999900000999991e-07, "suporte_sem_sinal": 9.999900000999991e-07, "conta_vencimento": 9.999900000999991e-07, "marketplace_pedido": 9.999900000999991e-07, "plano_nova_linha": 9.999900000999991e-07, "roaming_duvida": 9.999900000999991e-07, "desconto_retencao": 9.999900000999992e-05, "vas_contratacao": 9.999900000999991e-07, "fidelidade_resgate": 9.999900000999991e-07, "parceiros_ofertas": 0.9998900010999892, "vas_consulta": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9996, "input_tokens": 292, "latency_ms": 21.669820999989042} +{"id": "g0181-marketplace_compra-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["bonus_nao_recebido"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_cancelamento": 9.999930000489993e-07, "reclamacao_atendimento": 9.999930000489993e-07, "negociacao_divida": 0.0002999979000146998, "negociacao_religacao": 0.9824931225481419, "parceiros_ofertas": 0.003299976900161698, "cadastro_atualizacao": 9.999930000489993e-07, "conta_vencimento": 9.999930000489993e-07, "suporte_sem_sinal": 9.999930000489993e-07, "fidelidade_resgate": 9.999930000489993e-07, "plano_nova_linha": 9.999930000489993e-07, "marketplace_pedido": 0.01379990340067619, "sem_correspondencia": 9.999930000489994e-05}, "confidence": 0.9602, "input_tokens": 306, "latency_ms": 21.770573999987164} +{"id": "g0181-marketplace_compra-indireto_multiplo-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_resgate": 0.0008000800080008002, "marketplace_compra": 0.31183118311831187, "plano_nova_linha": 0.6758675867586759, "sem_correspondencia": 0.011501150115011502}, "confidence": 0.5054, "input_tokens": 163, "latency_ms": 20.6759239999883} +{"id": "g0181-marketplace_compra-indireto_multiplo-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"vas_cancelamento": 0.0559, "conta_debito_automatico_digital": 0.0024, "fidelidade_resgate": 0.0011, "portabilidade": 0.6418, "conta_contestacao": 0.0014, "parceiros_ofertas": 0.0458, "plano_nova_linha": 0.0184, "internet_consumo": 0.0061, "marketplace_compra": 0.1286, "marketplace_pedido": 0.015, "suporte_chip_esim": 0.0614, "roaming_duvida": 0.0023, "desconto_retencao": 0.0017, "seguranca_perda_roubo": 0.0019, "suporte_sem_sinal": 0.0072, "sem_correspondencia": 0.009}, "confidence": 0.5182, "input_tokens": 305, "latency_ms": 22.056109999994078} +{"id": "g0181-marketplace_compra-indireto_multiplo-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 164, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"parceiros_ofertas": 0.0011002200440088019, "seguranca_fraude": 0.002500500100020004, "fidelidade_resgate": 0.0011002200440088019, "conta_contestacao": 0.0007001400280056011, "vas_cancelamento": 0.0006001200240048009, "marketplace_pedido": 0.001300260052010402, "recarga_saldo": 0.0003000600120024004, "plano_nova_linha": 0.008301660332066413, "conta_vencimento": 0.0003000600120024004, "marketplace_compra": 0.03060612122424485, "reclamacao_atendimento": 0.9454890978195639, "sem_correspondencia": 0.0077015403080616125}, "confidence": 0.8828, "input_tokens": 308, "latency_ms": 21.776103999997076} +{"id": "g0181-marketplace_compra-indireto_multiplo-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.07877636708987304, "marketplace_compra": 0.10396880935719284, "internet_pacote_adicional": 0.038688393481955415, "marketplace_pedido": 0.00979706088173548, "conta_contestacao": 0.01129661101669499, "plano_consulta": 0.3374987503748876, "recarga_realizar": 0.008397480755773267, "plano_nova_linha": 0.0057982605218434465, "fidelidade_resgate": 0.02579226232130361, "beneficios_consulta": 0.05668299510146956, "parceiros_ofertas": 0.04118764370688793, "suporte_chip_esim": 0.16804958512446266, "roaming_cobranca": 0.009497150854743577, "negociacao_divida": 0.0024992502249325203, "roaming_duvida": 0.018894331700489854, "sem_correspondencia": 0.08317504748575427}, "confidence": 0.2344, "input_tokens": 313, "latency_ms": 21.97572100001821} +{"id": "g0181-marketplace_compra-indireto_multiplo-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.367063293670633, "roaming_duvida": 0.003999600039996001, "cadastro_atualizacao": 0.0048995100489951015, "internet_pacote_adicional": 0.14018598140185984, "roaming_pacote": 0.002199780021997801, "marketplace_pedido": 0.010198980101989804, "marketplace_compra": 0.14208579142085795, "bonus_nao_recebido": 0.023697630236976307, "fidelidade_resgate": 0.0018998100189981007, "plano_nova_linha": 0.10978902109789024, "recarga_saldo": 0.008399160083991603, "sem_correspondencia": 0.18558144185581446}, "confidence": 0.3058, "input_tokens": 307, "latency_ms": 21.718845000009424} +{"id": "g0181-marketplace_compra-indireto_multiplo-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 9.999920000639992e-07, "marketplace_pedido": 0.00019999840001279985, "reclamacao_atendimento": 9.999920000639992e-07, "fidelidade_resgate": 0.9982920136638904, "portabilidade": 9.999920000639992e-07, "parceiros_ofertas": 9.999920000639992e-07, "conta_explicacao": 9.999920000639992e-07, "plano_nova_linha": 9.999920000639992e-07, "conta_contestacao": 9.999920000639992e-07, "marketplace_compra": 9.999920000639993e-05, "internet_pacote_adicional": 9.999920000639992e-07, "sem_correspondencia": 0.001399988800089599}, "confidence": 0.9944, "input_tokens": 311, "latency_ms": 21.825844000005645} +{"id": "g0181-marketplace_compra-indireto_multiplo-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.0281028102810281, "roaming_cobranca": 0.1786178617861786, "vas_consulta": 0.0059005900590059, "troca_numero": 0.384038403840384, "parceiros_ofertas": 0.0182018201820182, "marketplace_pedido": 0.0068006800680068, "conta_segunda_via": 0.0675067506750675, "suporte_sem_sinal": 0.0021002100210020997, "fidelidade_resgate": 0.0007000700070006999, "recarga_saldo": 0.0058005800580057994, "recarga_nao_creditada": 0.0075007500750075, "marketplace_compra": 0.1446144614461446, "atendimento_humano": 0.0007000700070006999, "conta_pagamento_confirmacao": 0.0023002300230023, "plano_nova_linha": 0.1167116711671167, "sem_correspondencia": 0.0304030403040304}, "confidence": 0.338, "input_tokens": 310, "latency_ms": 22.01423999997587} +{"id": "g0181-marketplace_compra-indireto_multiplo-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["marketplace_pedido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.2454, "marketplace_pedido": 0.2278, "parceiros_ofertas": 0.0065, "reclamacao_atendimento": 0.0048, "fidelidade_resgate": 0.0026, "internet_problema_conexao": 0.0026, "plano_nova_linha": 0.493, "sem_correspondencia": 0.0173}, "confidence": 0.4279, "input_tokens": 250, "latency_ms": 21.36667599998532} +{"id": "g0181-marketplace_compra-indireto_multiplo-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 144, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 9.999000099990002e-05, "marketplace_compra": 0.9994000599940006, "fidelidade_resgate": 9.999000099990002e-05, "sem_correspondencia": 0.00039996000399960006}, "confidence": 0.9968, "input_tokens": 164, "latency_ms": 21.36478699998179} +{"id": "g0184-marketplace_pedido-erros_digitacao-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.0087, "parceiros_ofertas": 0.0084, "internet_problema_conexao": 0.0087, "portabilidade": 0.0087, "marketplace_pedido": 0.9233, "fidelidade_pontos": 0.0087, "marketplace_compra": 0.0084, "sem_correspondencia": 0.0251}, "confidence": 0.8021, "input_tokens": 213, "latency_ms": 21.921442999996543} +{"id": "g0184-marketplace_pedido-erros_digitacao-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.009000900090009, "vas_cancelamento": 0.3128312831283129, "portabilidade": 0.0030003000300030005, "atendimento_humano": 0.024702470247024703, "suporte_sem_sinal": 0.004000400040004, "roaming_duvida": 0.22272227222722274, "troca_numero": 0.0021002100210021, "plano_troca": 0.0012001200120012, "conta_explicacao": 0.011401140114011402, "parceiros_ofertas": 0.0039003900390039, "conta_segunda_via": 0.0012001200120012, "seguranca_perda_roubo": 0.0017001700170017002, "recarga_nao_creditada": 0.0368036803680368, "vas_contratacao": 0.0012001200120012, "marketplace_pedido": 0.3436343634363436, "sem_correspondencia": 0.020602060206020602}, "confidence": 0.4371, "input_tokens": 285, "latency_ms": 22.319629000008945} +{"id": "g0184-marketplace_pedido-erros_digitacao-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0462, "marketplace_pedido": 0.4404, "marketplace_compra": 0.3857, "sem_correspondencia": 0.1277}, "confidence": 0.1823, "input_tokens": 136, "latency_ms": 20.17768100000694} +{"id": "g0184-marketplace_pedido-erros_digitacao-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"negociacao_religacao": 0.006799320067993201, "plano_consulta": 0.0065993400659934, "suporte_sem_sinal": 0.0656934306569343, "conta_segunda_via": 0.0040995900409959, "marketplace_pedido": 0.4456554344565543, "parceiros_ofertas": 0.004399560043995601, "recarga_saldo": 0.0105989401059894, "suporte_configuracao": 0.004399560043995601, "marketplace_compra": 0.004199580041995801, "plano_nova_linha": 0.0715928407159284, "atendimento_humano": 0.1305869413058694, "sem_correspondencia": 0.24537546245375463}, "confidence": 0.3776, "input_tokens": 280, "latency_ms": 20.93198899999038} +{"id": "g0184-marketplace_pedido-erros_digitacao-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"suporte_chip_esim": 0.0010999967000099, "recarga_saldo": 9.99997000009e-07, "recarga_realizar": 0.0002999991000027, "bonus_nao_recebido": 9.99997000009e-07, "parceiros_ofertas": 9.99997000009e-07, "marketplace_pedido": 0.9980970057089829, "marketplace_compra": 0.00039999880000360003, "sem_correspondencia": 9.999970000090001e-05}, "confidence": 0.9921, "input_tokens": 226, "latency_ms": 21.025759000025346} +{"id": "g0184-marketplace_pedido-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.00869739078276517, "conta_contestacao": 0.009197240827751675, "cancelamento_linha": 0.4316704988503449, "portabilidade": 0.021393581925422372, "suporte_chip_esim": 0.00869739078276517, "parceiros_ofertas": 0.007897630710786765, "internet_consumo": 0.2670198940317905, "beneficios_consulta": 0.007897630710786765, "suporte_sem_sinal": 0.06598020593821854, "roaming_pacote": 0.007897630710786765, "marketplace_compra": 0.007897630710786765, "sem_correspondencia": 0.15575327401779465}, "confidence": 0.3785, "input_tokens": 290, "latency_ms": 21.739537000001974} +{"id": "g0184-marketplace_pedido-erros_digitacao-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.00010000000000000002, "marketplace_pedido": 0.9990000000000001, "marketplace_compra": 0.0004000000000000001, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.9937, "input_tokens": 131, "latency_ms": 20.831334000007473} +{"id": "g0184-marketplace_pedido-erros_digitacao-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0386, "vas_consulta": 0.0049, "suporte_configuracao": 0.0076, "beneficios_consulta": 0.0046, "suporte_chip_esim": 0.0059, "plano_consulta": 0.0059, "plano_nova_linha": 0.0045, "cancelamento_linha": 0.0046, "suporte_sem_sinal": 0.0046, "marketplace_pedido": 0.1711, "marketplace_compra": 0.0102, "desconto_retencao": 0.0045, "conta_debito_automatico_digital": 0.0048, "internet_consumo": 0.0133, "parceiros_ofertas": 0.0045, "sem_correspondencia": 0.7104}, "confidence": 0.6135, "input_tokens": 288, "latency_ms": 21.369343000003482} +{"id": "g0184-marketplace_pedido-erros_digitacao-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0018998100189980998, "marketplace_pedido": 0.8080191980801918, "marketplace_compra": 0.188981101889811, "sem_correspondencia": 0.0010998900109989}, "confidence": 0.6348, "input_tokens": 132, "latency_ms": 21.005816000013056} +{"id": "g0184-marketplace_pedido-erros_digitacao-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.6047604760476049, "plano_nova_linha": 0.0025002500250025004, "desconto_retencao": 0.024002400240024004, "recarga_saldo": 0.08640864086408642, "plano_troca": 0.0034003400340034003, "roaming_duvida": 0.008300830083008302, "parceiros_ofertas": 0.0022002200220022005, "recarga_realizar": 0.08380838083808381, "bonus_nao_recebido": 0.021202120212021204, "negociacao_divida": 0.0020002000200020006, "marketplace_compra": 0.018101810181018106, "recarga_nao_creditada": 0.09350935093509352, "marketplace_pedido": 0.028102810281028106, "conta_vencimento": 0.0031003100310031005, "conta_segunda_via": 0.0024002400240024004, "sem_correspondencia": 0.016201620162016202}, "confidence": 0.463, "input_tokens": 292, "latency_ms": 22.212609000007433} +{"id": "g0184-marketplace_pedido-erros_digitacao-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0028997100289971, "plano_troca": 0.0021997800219978004, "vas_consulta": 0.08709129087091291, "marketplace_compra": 0.015198480151984802, "conta_explicacao": 0.015898410158984102, "roaming_pacote": 0.0015998400159984002, "marketplace_pedido": 0.8623137686231378, "sem_correspondencia": 0.012798720127987202}, "confidence": 0.7279, "input_tokens": 208, "latency_ms": 20.947393000000147} +{"id": "g0184-marketplace_pedido-erros_digitacao-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.0011001100110011, "marketplace_compra": 0.055705570557055696, "seguranca_perda_roubo": 0.0434043404340434, "cadastro_atualizacao": 0.0011001100110011, "conta_pagamento_confirmacao": 0.0011001100110011, "suporte_configuracao": 0.001000100010001, "plano_consulta": 0.001000100010001, "reclamacao_atendimento": 0.050505050505050504, "parceiros_ofertas": 0.0023002300230023, "conta_contestacao": 0.0011001100110011, "plano_troca": 0.38193819381938193, "recarga_realizar": 0.0017001700170017, "roaming_cobranca": 0.001000100010001, "marketplace_pedido": 0.45004500450045, "internet_consumo": 0.001000100010001, "sem_correspondencia": 0.006000600060006}, "confidence": 0.5353, "input_tokens": 289, "latency_ms": 22.025181000003613} +{"id": "g0186-marketplace_pedido-emocional-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.5743574357435743, "beneficios_consulta": 0.0015001500150015003, "seguranca_perda_roubo": 0.0016001600160016002, "marketplace_compra": 0.0034003400340034003, "cancelamento_linha": 0.058405840584058406, "internet_consumo": 0.28762876287628764, "suporte_sem_sinal": 0.0033003300330033004, "conta_explicacao": 0.0116011601160116, "recarga_realizar": 0.0015001500150015003, "parceiros_ofertas": 0.0015001500150015003, "bonus_nao_recebido": 0.0019001900190019003, "plano_consulta": 0.0036003600360036, "seguranca_fraude": 0.0016001600160016002, "roaming_duvida": 0.0353035303530353, "marketplace_pedido": 0.006800680068006801, "sem_correspondencia": 0.006000600060006001}, "confidence": 0.568, "input_tokens": 297, "latency_ms": 22.244696999990765} +{"id": "g0186-marketplace_pedido-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9089, "parceiros_ofertas": 0.0025, "marketplace_compra": 0.0086, "sem_correspondencia": 0.08}, "confidence": 0.7512, "input_tokens": 133, "latency_ms": 20.767957999993314} +{"id": "g0186-marketplace_pedido-emocional-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.13401340134013404, "conta_debito_automatico_digital": 0.15421542154215423, "marketplace_pedido": 0.19491949194919492, "parceiros_ofertas": 0.005300530053005301, "portabilidade": 0.006600660066006602, "roaming_pacote": 0.005300530053005301, "plano_consulta": 0.005500550055005501, "bonus_nao_recebido": 0.005300530053005301, "marketplace_compra": 0.32713271327132715, "internet_problema_conexao": 0.09060906090609062, "suporte_chip_esim": 0.005300530053005301, "conta_explicacao": 0.008000800080008003, "plano_troca": 0.005800580058005801, "beneficios_consulta": 0.005300530053005301, "roaming_duvida": 0.006800680068006801, "sem_correspondencia": 0.039903990399039906}, "confidence": 0.3177, "input_tokens": 296, "latency_ms": 21.30234699998823} +{"id": "g0186-marketplace_pedido-emocional-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.0496049604960496, "marketplace_pedido": 0.893989398939894, "parceiros_ofertas": 0.006800680068006801, "sem_correspondencia": 0.0496049604960496}, "confidence": 0.688, "input_tokens": 141, "latency_ms": 20.796246999992718} +{"id": "g0186-marketplace_pedido-emocional-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.6242624262426242, "recarga_realizar": 0.0069006900690069, "fidelidade_resgate": 0.20222022202220222, "parceiros_ofertas": 0.12851285128512852, "marketplace_pedido": 0.016101610161016102, "marketplace_compra": 0.0078007800780078, "cancelamento_linha": 0.007100710071007101, "sem_correspondencia": 0.007100710071007101}, "confidence": 0.4756, "input_tokens": 215, "latency_ms": 21.64504499998543} +{"id": "g0186-marketplace_pedido-emocional-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.968, "marketplace_compra": 0.016, "parceiros_ofertas": 0.0031, "sem_correspondencia": 0.0129}, "confidence": 0.8762, "input_tokens": 142, "latency_ms": 20.98870099999317} +{"id": "g0186-marketplace_pedido-emocional-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_nao_creditada": 0.00030000000000000003, "marketplace_pedido": 0.8543000000000001, "parceiros_ofertas": 0.0007000000000000001, "internet_pacote_adicional": 0.0021000000000000003, "desconto_retencao": 0.0008000000000000001, "seguranca_fraude": 0.015300000000000001, "roaming_duvida": 0.019400000000000004, "plano_nova_linha": 0.00030000000000000003, "conta_vencimento": 0.06460000000000002, "recarga_realizar": 0.00030000000000000003, "marketplace_compra": 0.0038000000000000004, "sem_correspondencia": 0.03810000000000001}, "confidence": 0.747, "input_tokens": 287, "latency_ms": 21.589007999978094} +{"id": "g0186-marketplace_pedido-emocional-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.008398320335932814, "suporte_sem_sinal": 0.2479504099180164, "seguranca_fraude": 0.23655268946210758, "roaming_duvida": 0.046590681863627276, "roaming_pacote": 0.008398320335932814, "marketplace_pedido": 0.1915616876624675, "marketplace_compra": 0.01849630073985203, "conta_vencimento": 0.008598280343931213, "recarga_realizar": 0.011097780443911218, "parceiros_ofertas": 0.008398320335932814, "recarga_saldo": 0.008398320335932814, "sem_correspondencia": 0.20555888822235555}, "confidence": 0.2772, "input_tokens": 282, "latency_ms": 21.67334099999607} +{"id": "g0186-marketplace_pedido-emocional-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"conta_vencimento": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "seguranca_fraude": 9.99993000049e-07, "marketplace_pedido": 0.999993000049, "marketplace_compra": 9.99993000049e-07, "recarga_realizar": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 21.289260000003196} +{"id": "g0186-marketplace_pedido-emocional-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.8784121587841216, "parceiros_ofertas": 0.0064993500649935, "marketplace_compra": 0.038896110388961104, "sem_correspondencia": 0.0761923807619238}, "confidence": 0.6619, "input_tokens": 139, "latency_ms": 21.519941000008203} +{"id": "g0186-marketplace_pedido-emocional-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.00019998000199980003, "marketplace_pedido": 0.9992000799920008, "marketplace_compra": 0.00029997000299970003, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.995, "input_tokens": 140, "latency_ms": 21.151008999993337} +{"id": "g0186-marketplace_pedido-emocional-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"marketplace_compra": 0.2419, "conta_debito_automatico_digital": 0.0515, "plano_consulta": 0.568, "reclamacao_atendimento": 0.0259, "parceiros_ofertas": 0.0251, "marketplace_pedido": 0.0222, "portabilidade": 0.0155, "sem_correspondencia": 0.0499}, "confidence": 0.3734, "input_tokens": 232, "latency_ms": 20.69508399998199} +{"id": "g0187-marketplace_pedido-longo_contexto-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 227, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_explicacao": 0.03470000000000001, "reclamacao_atendimento": 0.30480000000000007, "suporte_sem_sinal": 0.03370000000000001, "vas_consulta": 0.028800000000000006, "troca_numero": 0.029700000000000008, "vas_cancelamento": 0.028800000000000006, "parceiros_ofertas": 0.028800000000000006, "portabilidade": 0.037000000000000005, "internet_consumo": 0.028800000000000006, "negociacao_divida": 0.027100000000000006, "marketplace_pedido": 0.25670000000000004, "marketplace_compra": 0.029700000000000008, "fidelidade_pontos": 0.029700000000000008, "conta_debito_automatico_digital": 0.03160000000000001, "suporte_chip_esim": 0.03070000000000001, "sem_correspondencia": 0.039400000000000004}, "confidence": 0.1967, "input_tokens": 326, "latency_ms": 22.4096389999886} +{"id": "g0187-marketplace_pedido-longo_contexto-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 216, "length_bucket": "longo"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_compra": 0.0045000000000000005, "parceiros_ofertas": 0.8660000000000001, "marketplace_pedido": 0.12820000000000004, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.6964, "input_tokens": 171, "latency_ms": 21.456888000017216} +{"id": "g0187-marketplace_pedido-longo_contexto-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9936, "parceiros_ofertas": 0.0017, "marketplace_compra": 0.0028, "sem_correspondencia": 0.0019}, "confidence": 0.9673, "input_tokens": 158, "latency_ms": 21.242440000008855} +{"id": "g0187-marketplace_pedido-longo_contexto-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"parceiros_ofertas": 0.0016, "reclamacao_atendimento": 0.0163, "internet_problema_conexao": 0.0009, "conta_explicacao": 0.0012, "cancelamento_linha": 0.9046, "marketplace_compra": 0.0446, "beneficios_consulta": 0.0007, "fidelidade_pontos": 0.0007, "suporte_sem_sinal": 0.0054, "marketplace_pedido": 0.0048, "recarga_nao_creditada": 0.0007, "sem_correspondencia": 0.0185}, "confidence": 0.8132, "input_tokens": 304, "latency_ms": 26.736631999995097} +{"id": "g0187-marketplace_pedido-longo_contexto-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_explicacao": 0.1515, "internet_consumo": 0.0059, "recarga_saldo": 0.0029, "marketplace_pedido": 0.0233, "internet_problema_conexao": 0.0286, "beneficios_consulta": 0.003, "vas_consulta": 0.0031, "marketplace_compra": 0.0901, "parceiros_ofertas": 0.0031, "internet_pacote_adicional": 0.0029, "seguranca_fraude": 0.6608, "sem_correspondencia": 0.0248}, "confidence": 0.5274, "input_tokens": 308, "latency_ms": 22.63771700000916} +{"id": "g0187-marketplace_pedido-longo_contexto-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.003799999999999999, "internet_pacote_adicional": 0.0006999999999999999, "seguranca_perda_roubo": 0.003899999999999999, "marketplace_pedido": 0.9267999999999997, "vas_consulta": 0.0006999999999999999, "marketplace_compra": 0.007799999999999998, "parceiros_ofertas": 0.0006999999999999999, "conta_pagamento_confirmacao": 0.0006999999999999999, "bonus_nao_recebido": 0.0028999999999999994, "conta_contestacao": 0.0006999999999999999, "recarga_saldo": 0.0006999999999999999, "sem_correspondencia": 0.050599999999999985}, "confidence": 0.8594, "input_tokens": 310, "latency_ms": 22.01521399999251} +{"id": "g0187-marketplace_pedido-longo_contexto-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 162, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.1035, "marketplace_compra": 0.1579, "parceiros_ofertas": 0.0529, "sem_correspondencia": 0.6857}, "confidence": 0.3217, "input_tokens": 162, "latency_ms": 21.075714999994943} +{"id": "g0187-marketplace_pedido-longo_contexto-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.3372, "marketplace_pedido": 0.4363, "parceiros_ofertas": 0.0344, "sem_correspondencia": 0.1921}, "confidence": 0.1622, "input_tokens": 159, "latency_ms": 20.793757999996387} +{"id": "g0187-marketplace_pedido-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"plano_nova_linha": 0.01769646070785843, "parceiros_ofertas": 0.006798640271945611, "vas_consulta": 0.02539492101579684, "fidelidade_resgate": 0.0020995800839832034, "vas_contratacao": 0.001999600079984003, "marketplace_compra": 0.014697060587882423, "roaming_cobranca": 0.003699260147970406, "cadastro_atualizacao": 0.0020995800839832034, "reclamacao_atendimento": 0.0023995200959808036, "negociacao_divida": 0.0020995800839832034, "portabilidade": 0.9076184763047391, "sem_correspondencia": 0.013397320535892822}, "confidence": 0.8021, "input_tokens": 305, "latency_ms": 21.751531000006707} +{"id": "g0187-marketplace_pedido-longo_contexto-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 165, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.1230753849230154, "vas_cancelamento": 0.04709058188362328, "roaming_duvida": 0.017296540691861626, "conta_segunda_via": 0.0065986802639472104, "desconto_retencao": 0.0065986802639472104, "suporte_configuracao": 0.008198360327934414, "conta_contestacao": 0.006398720255948811, "recarga_saldo": 0.043491301739652065, "parceiros_ofertas": 0.006998600279944011, "roaming_cobranca": 0.008698260347930413, "negociacao_divida": 0.006998600279944011, "vas_consulta": 0.008698260347930413, "marketplace_compra": 0.0065986802639472104, "internet_pacote_adicional": 0.006398720255948811, "marketplace_pedido": 0.43631273745250954, "sem_correspondencia": 0.2605478904219156}, "confidence": 0.3956, "input_tokens": 318, "latency_ms": 22.16034500000319} +{"id": "g0187-marketplace_pedido-longo_contexto-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 152, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.4285, "parceiros_ofertas": 0.0566, "marketplace_pedido": 0.3811, "sem_correspondencia": 0.1338}, "confidence": 0.1614, "input_tokens": 155, "latency_ms": 20.62329000000318} +{"id": "g0187-marketplace_pedido-longo_contexto-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 200, "length_bucket": "longo"}, "pred": "negociacao_religacao", "probabilities": {"reclamacao_atendimento": 0.0002999700029997001, "atendimento_humano": 0.0006999300069993002, "desconto_retencao": 0.2536746325367464, "cadastro_atualizacao": 0.0008999100089991003, "cancelamento_linha": 0.004399560043995602, "internet_consumo": 0.0002999700029997001, "parceiros_ofertas": 0.242075792420758, "marketplace_pedido": 0.002499750024997501, "marketplace_compra": 0.0013998600139986004, "conta_debito_automatico_digital": 9.999000099990004e-05, "portabilidade": 0.0002999700029997001, "negociacao_religacao": 0.48895110488951116, "seguranca_perda_roubo": 9.999000099990004e-05, "vas_consulta": 0.00019998000199980009, "roaming_pacote": 9.999000099990004e-05, "sem_correspondencia": 0.003999600039996001}, "confidence": 0.5908, "input_tokens": 321, "latency_ms": 23.069240000012314} +{"id": "g0189-parceiros_ofertas-curto_neutro-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9997000299970004, "beneficios_consulta": 9.999000099990002e-05, "vas_contratacao": 9.999000099990002e-05, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9982, "input_tokens": 125, "latency_ms": 22.973293000006834} +{"id": "g0189-parceiros_ofertas-curto_neutro-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 9.999910000809993e-07, "marketplace_pedido": 9.999910000809993e-07, "cadastro_atualizacao": 9.999910000809993e-07, "beneficios_consulta": 0.00039999640003239974, "marketplace_compra": 9.999910000809993e-07, "vas_contratacao": 9.999910000809993e-07, "recarga_realizar": 9.999910000809993e-07, "conta_explicacao": 9.999910000809993e-07, "vas_consulta": 0.001599985600129599, "parceiros_ofertas": 0.9979910180808373, "plano_nova_linha": 9.999910000809993e-07, "sem_correspondencia": 9.999910000809993e-07}, "confidence": 0.9938, "input_tokens": 276, "latency_ms": 23.113368999986506} +{"id": "g0189-parceiros_ofertas-curto_neutro-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"conta_debito_automatico_digital": 0.00010002000400080016, "marketplace_pedido": 0.0005001000200040008, "fidelidade_resgate": 0.0006001200240048009, "vas_contratacao": 0.005801160232046409, "vas_cancelamento": 0.00010002000400080016, "bonus_nao_recebido": 0.00040008001600320064, "reclamacao_atendimento": 0.00010002000400080016, "marketplace_compra": 0.0006001200240048009, "beneficios_consulta": 0.07621524304860973, "cadastro_atualizacao": 0.00010002000400080016, "desconto_retencao": 0.00020004000800160032, "conta_vencimento": 0.00010002000400080016, "parceiros_ofertas": 0.9141828365673135, "plano_troca": 0.00010002000400080016, "conta_segunda_via": 0.0006001200240048009, "sem_correspondencia": 0.0003000600120024004}, "confidence": 0.8777, "input_tokens": 284, "latency_ms": 22.804331999992655} +{"id": "g0189-parceiros_ofertas-curto_neutro-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_pacote": 9.99989000120999e-07, "cadastro_atualizacao": 9.99989000120999e-07, "internet_consumo": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "conta_explicacao": 9.99989000120999e-07, "parceiros_ofertas": 0.9999890001209989, "plano_nova_linha": 9.99989000120999e-07, "atendimento_humano": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 276, "latency_ms": 21.95594200000528} +{"id": "g0189-parceiros_ofertas-curto_neutro-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.0001, "parceiros_ofertas": 0.9997, "beneficios_consulta": 0.0001, "sem_correspondencia": 0.0001}, "confidence": 0.998, "input_tokens": 125, "latency_ms": 21.15733200000136} +{"id": "g0189-parceiros_ofertas-curto_neutro-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "vas_contratacao": 9.99993000049e-07, "parceiros_ofertas": 0.999993000049, "conta_segunda_via": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 21.205105999996476} +{"id": "g0189-parceiros_ofertas-curto_neutro-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.0014997000599880027, "seguranca_perda_roubo": 9.998000399920018e-05, "marketplace_pedido": 0.006698660267946413, "marketplace_compra": 0.001599680063987203, "desconto_retencao": 0.00039992001599680073, "cadastro_atualizacao": 9.998000399920018e-05, "reclamacao_atendimento": 0.8235352929414119, "beneficios_consulta": 0.14537092581483707, "vas_contratacao": 0.0004999000199960009, "suporte_chip_esim": 0.0006998600279944012, "negociacao_religacao": 0.003399320135972806, "sem_correspondencia": 0.01609678064387123}, "confidence": 0.7617, "input_tokens": 276, "latency_ms": 21.825641999981826} +{"id": "g0189-parceiros_ofertas-curto_neutro-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.47094709470947094, "beneficios_consulta": 0.0024002400240024, "vas_contratacao": 0.0013001300130013002, "sem_correspondencia": 0.5253525352535253}, "confidence": 0.4834, "input_tokens": 126, "latency_ms": 21.43934700001182} +{"id": "g0189-parceiros_ofertas-curto_neutro-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 29, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9999970000090003, "beneficios_consulta": 9.999970000090002e-07, "vas_contratacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 124, "latency_ms": 22.295007999986183} +{"id": "g0189-parceiros_ofertas-curto_neutro-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 9.999930000490002e-07, "parceiros_ofertas": 0.9999930000490003, "beneficios_consulta": 9.999930000490002e-07, "roaming_duvida": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "cadastro_atualizacao": 9.999930000490002e-07, "marketplace_compra": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 208, "latency_ms": 21.019805000008773} +{"id": "g0189-parceiros_ofertas-curto_neutro-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9999890001209996, "fidelidade_pontos": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "troca_numero": 9.999890001209996e-07, "roaming_duvida": 9.999890001209996e-07, "atendimento_humano": 9.999890001209996e-07, "marketplace_pedido": 9.999890001209996e-07, "seguranca_perda_roubo": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "vas_contratacao": 9.999890001209996e-07, "marketplace_compra": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9998, "input_tokens": 281, "latency_ms": 23.680135999995855} +{"id": "g0189-parceiros_ofertas-curto_neutro-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9998980002039995, "beneficios_consulta": 9.999980000039998e-07, "vas_contratacao": 9.999980000039998e-07, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.999, "input_tokens": 124, "latency_ms": 21.602914999988343} +{"id": "g0190-parceiros_ofertas-informal_abreviado-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 9.999930000489998e-07, "marketplace_compra": 9.999930000489998e-07, "marketplace_pedido": 9.999930000489998e-07, "vas_contratacao": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "parceiros_ofertas": 0.9999930000489998, "troca_numero": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 197, "latency_ms": 22.873980999975174} +{"id": "g0190-parceiros_ofertas-informal_abreviado-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 1.0001890357277524e-06, "suporte_sem_sinal": 1.0001890357277524e-06, "cadastro_atualizacao": 1.0001890357277524e-06, "marketplace_pedido": 1.0001890357277524e-06, "fidelidade_pontos": 1.0001890357277524e-06, "vas_contratacao": 1.0001890357277524e-06, "portabilidade": 1.0001890357277524e-06, "marketplace_compra": 1.0001890357277524e-06, "vas_cancelamento": 1.0001890357277524e-06, "parceiros_ofertas": 0.9999889979206069, "plano_nova_linha": 1.0001890357277524e-06, "sem_correspondencia": 1.0001890357277524e-06}, "confidence": 0.9991, "input_tokens": 283, "latency_ms": 22.36360599999898} +{"id": "g0190-parceiros_ofertas-informal_abreviado-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.0006, "vas_contratacao": 0.6319, "parceiros_ofertas": 0.36, "marketplace_pedido": 0.0051, "seguranca_perda_roubo": 0.0001, "vas_cancelamento": 0.0007, "marketplace_compra": 0.0013, "sem_correspondencia": 0.0003}, "confidence": 0.6603, "input_tokens": 215, "latency_ms": 21.395725000019183} +{"id": "g0190-parceiros_ofertas-informal_abreviado-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "conta_segunda_via": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "parceiros_ofertas": 0.9999890001209989, "marketplace_pedido": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 266, "latency_ms": 21.86263100000474} +{"id": "g0190-parceiros_ofertas-informal_abreviado-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.06927921623512946, "recarga_saldo": 0.03768869339198241, "marketplace_pedido": 0.2067379786064181, "vas_contratacao": 0.046885934219734075, "conta_segunda_via": 0.03538938318504449, "conta_debito_automatico_digital": 0.03768869339198241, "beneficios_consulta": 0.1740477856643007, "sem_correspondencia": 0.3922823153054084}, "confidence": 0.1869, "input_tokens": 228, "latency_ms": 21.279998000011346} +{"id": "g0190-parceiros_ofertas-informal_abreviado-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["vas_contratacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 9.99993000049e-07, "vas_contratacao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "parceiros_ofertas": 0.999993000049, "marketplace_pedido": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 21.24299100000826} +{"id": "g0190-parceiros_ofertas-informal_abreviado-06-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.996996708680742, "marketplace_pedido": 1.0000970094099127e-06, "marketplace_compra": 1.0000970094099127e-06, "internet_consumo": 1.0000970094099127e-06, "suporte_chip_esim": 0.00010000970094099127, "beneficios_consulta": 0.0026002522244657727, "vas_contratacao": 0.00020001940188198254, "sem_correspondencia": 0.00010000970094099127}, "confidence": 0.9888, "input_tokens": 218, "latency_ms": 21.382044000006317} +{"id": "g0190-parceiros_ofertas-informal_abreviado-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 0.020303918656300664, "marketplace_pedido": 1.0001930372561902e-06, "vas_contratacao": 1.0001930372561902e-06, "recarga_saldo": 1.0001930372561902e-06, "parceiros_ofertas": 0.9787889062589079, "beneficios_consulta": 0.00010001930372561904, "conta_vencimento": 1.0001930372561902e-06, "internet_consumo": 1.0001930372561902e-06, "conta_explicacao": 1.0001930372561902e-06, "marketplace_compra": 0.0007001351260793332, "roaming_pacote": 1.0001930372561902e-06, "sem_correspondencia": 0.00010001930372561904}, "confidence": 0.9561, "input_tokens": 277, "latency_ms": 21.71955299999695} +{"id": "g0190-parceiros_ofertas-informal_abreviado-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "marketplace_pedido": 9.999890001209992e-07, "parceiros_ofertas": 0.9999890001209991, "desconto_retencao": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "internet_problema_conexao": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 277, "latency_ms": 21.521061000015607} +{"id": "g0190-parceiros_ofertas-informal_abreviado-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"roaming_cobranca": 1.0001950380324163e-06, "beneficios_consulta": 1.0001950380324163e-06, "bonus_nao_recebido": 0.9995949210095969, "marketplace_compra": 1.0001950380324163e-06, "parceiros_ofertas": 0.00030005851140972486, "vas_contratacao": 1.0001950380324163e-06, "marketplace_pedido": 1.0001950380324163e-06, "sem_correspondencia": 0.00010001950380324164}, "confidence": 0.9971, "input_tokens": 215, "latency_ms": 20.956316999985347} +{"id": "g0190-parceiros_ofertas-informal_abreviado-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_troca": 0.002500245024012353, "marketplace_pedido": 0.0004000392038419765, "beneficios_consulta": 0.001600156815367906, "reclamacao_atendimento": 1.0000980096049412e-06, "conta_explicacao": 0.00030002940288148235, "vas_contratacao": 0.9655946282735708, "parceiros_ofertas": 0.027802724667017366, "suporte_sem_sinal": 1.0000980096049412e-06, "marketplace_compra": 0.0006000588057629647, "negociacao_divida": 0.0005000490048024706, "negociacao_religacao": 0.0005000490048024706, "sem_correspondencia": 0.00020001960192098824}, "confidence": 0.9281, "input_tokens": 281, "latency_ms": 21.66114499999594} +{"id": "g0190-parceiros_ofertas-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"vas_contratacao": 0.0048004800480048, "atendimento_humano": 0.0138013801380138, "marketplace_pedido": 0.0636063606360636, "bonus_nao_recebido": 0.0062006200620062, "marketplace_compra": 0.8706870687068707, "beneficios_consulta": 0.010401040104010401, "plano_consulta": 0.0083008300830083, "sem_correspondencia": 0.022202220222022204}, "confidence": 0.719, "input_tokens": 212, "latency_ms": 21.623978000008037} +{"id": "g0194-parceiros_ofertas-longo_contexto-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 160, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"marketplace_pedido": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "vas_contratacao": 9.99993000049e-07, "beneficios_consulta": 0.999993000049, "parceiros_ofertas": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 228, "latency_ms": 21.340606999984857} +{"id": "g0194-parceiros_ofertas-longo_contexto-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 9.999900000999991e-07, "parceiros_ofertas": 0.9998900010999892, "marketplace_pedido": 9.999900000999991e-07, "vas_cancelamento": 9.999900000999991e-07, "seguranca_perda_roubo": 9.999900000999991e-07, "conta_debito_automatico_digital": 9.999900000999991e-07, "recarga_realizar": 9.999900000999991e-07, "beneficios_consulta": 9.999900000999992e-05, "bonus_nao_recebido": 9.999900000999991e-07, "reclamacao_atendimento": 9.999900000999991e-07, "marketplace_compra": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9996, "input_tokens": 306, "latency_ms": 21.872432000009212} +{"id": "g0194-parceiros_ofertas-longo_contexto-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"internet_pacote_adicional": 0.0034003400340034003, "atendimento_humano": 0.0063006300630063005, "suporte_chip_esim": 0.012301230123012302, "conta_segunda_via": 0.0034003400340034003, "vas_contratacao": 0.0028002800280028, "marketplace_pedido": 0.05300530053005301, "recarga_realizar": 0.0029002900290029, "recarga_nao_creditada": 0.016101610161016102, "seguranca_perda_roubo": 0.0023002300230023, "marketplace_compra": 0.17541754175417543, "beneficios_consulta": 0.021702170217021702, "negociacao_divida": 0.001000100010001, "internet_problema_conexao": 0.004100410041004101, "parceiros_ofertas": 0.5864586458645865, "internet_consumo": 0.004300430043004301, "sem_correspondencia": 0.10451045104510451}, "confidence": 0.5005, "input_tokens": 312, "latency_ms": 21.609887000010986} +{"id": "g0194-parceiros_ofertas-longo_contexto-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 1.0000920084647786e-06, "desconto_retencao": 0.1383127247706789, "plano_troca": 1.0000920084647786e-06, "reclamacao_atendimento": 1.0000920084647786e-06, "recarga_realizar": 1.0000920084647786e-06, "vas_contratacao": 0.06140564931973742, "seguranca_perda_roubo": 0.00010000920084647787, "atendimento_humano": 1.0000920084647786e-06, "recarga_saldo": 1.0000920084647786e-06, "parceiros_ofertas": 0.7958732203362708, "conta_contestacao": 0.00010000920084647787, "marketplace_pedido": 0.004000368033859115, "marketplace_compra": 1.0000920084647786e-06, "negociacao_religacao": 0.00010000920084647787, "beneficios_consulta": 1.0000920084647786e-06, "sem_correspondencia": 0.00010000920084647787}, "confidence": 0.7643, "input_tokens": 312, "latency_ms": 21.43304399999124} +{"id": "g0194-parceiros_ofertas-longo_contexto-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"bonus_nao_recebido": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "parceiros_ofertas": 0.9999850002249969, "atendimento_humano": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "portabilidade": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 21.430914999996276} +{"id": "g0194-parceiros_ofertas-longo_contexto-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9997980004039994, "beneficios_consulta": 0.00019999960000080004, "vas_contratacao": 9.99998000004e-07, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9986, "input_tokens": 148, "latency_ms": 20.815419999991036} +{"id": "g0194-parceiros_ofertas-longo_contexto-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_explicacao": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "internet_pacote_adicional": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "negociacao_divida": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "parceiros_ofertas": 0.9999850002249969, "suporte_configuracao": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "seguranca_perda_roubo": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 22.42727600000194} +{"id": "g0194-parceiros_ofertas-longo_contexto-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "recarga_saldo": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "parceiros_ofertas": 0.9999890001209991, "vas_cancelamento": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 312, "latency_ms": 21.303877000008242} +{"id": "g0194-parceiros_ofertas-longo_contexto-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.999694971022247, "marketplace_compra": 1.0000950090258573e-06, "vas_contratacao": 1.0000950090258573e-06, "beneficios_consulta": 0.00020001900180517147, "internet_consumo": 1.0000950090258573e-06, "marketplace_pedido": 1.0000950090258573e-06, "recarga_nao_creditada": 0.00010000950090258574, "sem_correspondencia": 1.0000950090258573e-06}, "confidence": 0.9981, "input_tokens": 222, "latency_ms": 21.251063999983444} +{"id": "g0194-parceiros_ofertas-longo_contexto-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "beneficios_consulta": 0.999993000049, "marketplace_pedido": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "roaming_cobranca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 227, "latency_ms": 21.181135999995604} +{"id": "g0194-parceiros_ofertas-longo_contexto-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_segunda_via": 9.99993000049e-07, "marketplace_pedido": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "parceiros_ofertas": 0.999993000049, "vas_contratacao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 238, "latency_ms": 21.03351899998529} +{"id": "g0199-suporte_sem_sinal-regionalismo-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_saldo": 1.0000860073966358e-06, "plano_consulta": 1.0000860073966358e-06, "conta_debito_automatico_digital": 1.0000860073966358e-06, "suporte_sem_sinal": 0.9941854999529957, "suporte_configuracao": 1.0000860073966358e-06, "suporte_chip_esim": 1.0000860073966358e-06, "atendimento_humano": 1.0000860073966358e-06, "conta_explicacao": 1.0000860073966358e-06, "roaming_cobranca": 1.0000860073966358e-06, "conta_contestacao": 1.0000860073966358e-06, "reclamacao_atendimento": 1.0000860073966358e-06, "plano_nova_linha": 1.0000860073966358e-06, "negociacao_religacao": 1.0000860073966358e-06, "internet_problema_conexao": 0.0058004988429004875, "internet_consumo": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.9867, "input_tokens": 303, "latency_ms": 22.322876000004044} +{"id": "g0199-suporte_sem_sinal-regionalismo-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 1.0001860346024358e-06, "conta_vencimento": 1.0001860346024358e-06, "vas_contratacao": 1.0001860346024358e-06, "vas_cancelamento": 1.0001860346024358e-06, "internet_pacote_adicional": 1.0001860346024358e-06, "internet_problema_conexao": 0.9982856811366911, "roaming_cobranca": 1.0001860346024358e-06, "suporte_chip_esim": 1.0001860346024358e-06, "suporte_sem_sinal": 1.0001860346024358e-06, "suporte_configuracao": 1.0001860346024358e-06, "plano_nova_linha": 1.0001860346024358e-06, "conta_debito_automatico_digital": 1.0001860346024358e-06, "troca_numero": 1.0001860346024358e-06, "negociacao_divida": 1.0001860346024358e-06, "conta_contestacao": 1.0001860346024358e-06, "sem_correspondencia": 0.0017003162588241406}, "confidence": 0.9946, "input_tokens": 300, "latency_ms": 22.506147999990844} +{"id": "g0199-suporte_sem_sinal-regionalismo-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.0051, "internet_problema_conexao": 0.9746, "suporte_sem_sinal": 0.0156, "sem_correspondencia": 0.0047}, "confidence": 0.8976, "input_tokens": 147, "latency_ms": 21.11973600000283} +{"id": "g0199-suporte_sem_sinal-regionalismo-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.07060663702388023, "bonus_nao_recebido": 1.0000940088368305e-06, "suporte_configuracao": 1.0000940088368305e-06, "suporte_chip_esim": 1.0000940088368305e-06, "internet_problema_conexao": 0.9293873624120667, "negociacao_religacao": 1.0000940088368305e-06, "roaming_cobranca": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.8767, "input_tokens": 246, "latency_ms": 21.36405199999558} +{"id": "g0199-suporte_sem_sinal-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 1.0000870075696584e-06, "plano_nova_linha": 1.0000870075696584e-06, "roaming_pacote": 1.0000870075696584e-06, "internet_problema_conexao": 0.9994869553651166, "conta_vencimento": 1.0000870075696584e-06, "internet_consumo": 0.0004000348030278634, "conta_debito_automatico_digital": 1.0000870075696584e-06, "vas_cancelamento": 1.0000870075696584e-06, "atendimento_humano": 1.0000870075696584e-06, "vas_contratacao": 1.0000870075696584e-06, "suporte_configuracao": 0.00010000870075696585, "recarga_saldo": 1.0000870075696584e-06, "cancelamento_linha": 1.0000870075696584e-06, "seguranca_fraude": 1.0000870075696584e-06, "suporte_chip_esim": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9978, "input_tokens": 304, "latency_ms": 21.562992000013992} +{"id": "g0199-suporte_sem_sinal-regionalismo-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0001, "negociacao_religacao": 0.0001, "internet_problema_conexao": 0.9997, "sem_correspondencia": 0.0001}, "confidence": 0.9977, "input_tokens": 145, "latency_ms": 21.230019000000766} +{"id": "g0199-suporte_sem_sinal-regionalismo-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"cadastro_atualizacao": 1.0000870075696582e-06, "negociacao_religacao": 1.0000870075696582e-06, "suporte_sem_sinal": 1.0000870075696582e-06, "internet_pacote_adicional": 1.0000870075696582e-06, "internet_problema_conexao": 0.9927863724143998, "vas_consulta": 1.0000870075696582e-06, "conta_explicacao": 1.0000870075696582e-06, "suporte_chip_esim": 1.0000870075696582e-06, "vas_contratacao": 1.0000870075696582e-06, "recarga_saldo": 1.0000870075696582e-06, "plano_nova_linha": 1.0000870075696582e-06, "suporte_configuracao": 0.00010000870075696584, "atendimento_humano": 1.0000870075696582e-06, "internet_consumo": 0.007100617753744575, "troca_numero": 1.0000870075696582e-06, "sem_correspondencia": 1.0000870075696582e-06}, "confidence": 0.9838, "input_tokens": 299, "latency_ms": 22.249500000015132} +{"id": "g0199-suporte_sem_sinal-regionalismo-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.000500100020004001, "atendimento_humano": 0.000500100020004001, "fidelidade_resgate": 0.000500100020004001, "suporte_chip_esim": 0.000500100020004001, "negociacao_religacao": 0.000500100020004001, "desconto_retencao": 0.000500100020004001, "suporte_sem_sinal": 0.4686937387477497, "internet_problema_conexao": 0.5228045609121826, "vas_contratacao": 0.000500100020004001, "suporte_configuracao": 0.000500100020004001, "portabilidade": 0.000500100020004001, "seguranca_perda_roubo": 0.000500100020004001, "conta_explicacao": 0.000500100020004001, "roaming_pacote": 0.000500100020004001, "plano_troca": 0.000500100020004001, "sem_correspondencia": 0.002000400080016004}, "confidence": 0.7268, "input_tokens": 303, "latency_ms": 22.130996000015557} +{"id": "g0199-suporte_sem_sinal-regionalismo-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 1.0000930086498043e-06, "suporte_chip_esim": 1.0000930086498043e-06, "negociacao_religacao": 1.0000930086498043e-06, "internet_problema_conexao": 0.9932923761909856, "conta_segunda_via": 1.0000930086498043e-06, "atendimento_humano": 1.0000930086498043e-06, "seguranca_fraude": 1.0000930086498043e-06, "suporte_sem_sinal": 0.00020001860172996088, "suporte_configuracao": 0.00010000930086498044, "seguranca_perda_roubo": 1.0000930086498043e-06, "vas_contratacao": 0.005800539450168864, "sem_correspondencia": 0.0006000558051898826}, "confidence": 0.9818, "input_tokens": 290, "latency_ms": 21.63731300001359} +{"id": "g0199-suporte_sem_sinal-regionalismo-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.017300000000000003, "conta_explicacao": 0.00030000000000000003, "internet_problema_conexao": 0.9803000000000002, "negociacao_religacao": 0.00030000000000000003, "fidelidade_resgate": 0.00040000000000000013, "suporte_configuracao": 0.00030000000000000003, "suporte_chip_esim": 0.00030000000000000003, "sem_correspondencia": 0.0008000000000000003}, "confidence": 0.9478, "input_tokens": 244, "latency_ms": 20.97405999998614} +{"id": "g0199-suporte_sem_sinal-regionalismo-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.0028002800280028, "suporte_chip_esim": 0.001000100010001, "suporte_sem_sinal": 0.018801880188018802, "troca_numero": 0.005100510051005101, "suporte_configuracao": 0.0014001400140014, "recarga_saldo": 0.0009000900090009, "beneficios_consulta": 0.0009000900090009, "seguranca_perda_roubo": 0.001000100010001, "internet_problema_conexao": 0.9647964796479648, "reclamacao_atendimento": 0.0012001200120012, "negociacao_religacao": 0.0011001100110011003, "sem_correspondencia": 0.001000100010001}, "confidence": 0.9151, "input_tokens": 288, "latency_ms": 20.943129000016825} +{"id": "g0199-suporte_sem_sinal-regionalismo-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0000930086498043e-06, "negociacao_religacao": 1.0000930086498043e-06, "negociacao_divida": 1.0000930086498043e-06, "internet_problema_conexao": 0.9999929993489394, "suporte_chip_esim": 1.0000930086498043e-06, "suporte_configuracao": 1.0000930086498043e-06, "conta_segunda_via": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9993, "input_tokens": 244, "latency_ms": 21.375755000008212} +{"id": "g0200-suporte_sem_sinal-emocional-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.8074, "internet_problema_conexao": 0.1879, "negociacao_religacao": 0.0023, "sem_correspondencia": 0.0024}, "confidence": 0.6284, "input_tokens": 141, "latency_ms": 21.089695000000575} +{"id": "g0200-suporte_sem_sinal-emocional-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.00010001940376433027, "suporte_chip_esim": 1.0001940376433027e-06, "negociacao_religacao": 1.0001940376433027e-06, "roaming_duvida": 0.00010001940376433027, "internet_problema_conexao": 0.9989938047981308, "suporte_sem_sinal": 0.00010001940376433027, "negociacao_divida": 1.0001940376433027e-06, "conta_contestacao": 1.0001940376433027e-06, "vas_cancelamento": 1.0001940376433027e-06, "recarga_realizar": 1.0001940376433027e-06, "atendimento_humano": 0.0003000582112929908, "sem_correspondencia": 0.0004000776150573211}, "confidence": 0.9952, "input_tokens": 291, "latency_ms": 21.814320000004273} +{"id": "g0200-suporte_sem_sinal-emocional-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.00019999960000080004, "suporte_chip_esim": 0.00019999960000080004, "roaming_duvida": 0.0004999990000020001, "suporte_configuracao": 0.00019999960000080004, "internet_problema_conexao": 9.999980000040002e-05, "vas_cancelamento": 9.99998000004e-07, "suporte_sem_sinal": 0.9987980024039954, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9946, "input_tokens": 245, "latency_ms": 21.112923000004002} +{"id": "g0200-suporte_sem_sinal-emocional-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0132, "internet_problema_conexao": 0.9859, "negociacao_religacao": 0.0003, "sem_correspondencia": 0.0006}, "confidence": 0.9434, "input_tokens": 145, "latency_ms": 20.887213000008842} +{"id": "g0200-suporte_sem_sinal-emocional-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.00020000000000000004, "internet_pacote_adicional": 0.0005000000000000001, "suporte_chip_esim": 0.00020000000000000004, "vas_contratacao": 0.00020000000000000004, "conta_pagamento_confirmacao": 0.00010000000000000002, "internet_problema_conexao": 0.7715000000000001, "suporte_sem_sinal": 0.00020000000000000004, "conta_contestacao": 0.00020000000000000004, "troca_numero": 0.0020000000000000005, "beneficios_consulta": 0.00020000000000000004, "suporte_configuracao": 0.00020000000000000004, "sem_correspondencia": 0.22450000000000003}, "confidence": 0.7729, "input_tokens": 282, "latency_ms": 21.913622999989002} +{"id": "g0200-suporte_sem_sinal-emocional-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.00030003000300029994, "conta_segunda_via": 0.0002000200020002, "negociacao_religacao": 0.0002000200020002, "conta_vencimento": 0.0002000200020002, "suporte_chip_esim": 0.9925992599259925, "internet_problema_conexao": 0.0006000600060005999, "suporte_sem_sinal": 0.005000500050005, "sem_correspondencia": 0.0009000900090008999}, "confidence": 0.9744, "input_tokens": 239, "latency_ms": 21.399918000014395} +{"id": "g0200-suporte_sem_sinal-emocional-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.005499450054994501, "fidelidade_pontos": 0.00029997000299970003, "recarga_realizar": 0.00029997000299970003, "negociacao_religacao": 0.00039996000399960006, "conta_explicacao": 0.00039996000399960006, "roaming_cobranca": 0.0201979802019798, "suporte_chip_esim": 0.0007999200079992001, "suporte_configuracao": 0.00039996000399960006, "internet_problema_conexao": 0.034596540345965404, "roaming_duvida": 0.0010998900109989002, "suporte_sem_sinal": 0.9347065293470652, "sem_correspondencia": 0.0012998700129987}, "confidence": 0.8702, "input_tokens": 291, "latency_ms": 22.9085160000011} +{"id": "g0200-suporte_sem_sinal-emocional-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0007999999999999998, "cancelamento_linha": 0.013899999999999996, "suporte_sem_sinal": 0.0004999999999999999, "negociacao_religacao": 0.0004999999999999999, "internet_problema_conexao": 0.9823999999999998, "seguranca_perda_roubo": 0.0006999999999999999, "suporte_chip_esim": 0.0005999999999999998, "sem_correspondencia": 0.0005999999999999998}, "confidence": 0.9498, "input_tokens": 231, "latency_ms": 21.528187000001253} +{"id": "g0200-suporte_sem_sinal-emocional-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.0003, "reclamacao_atendimento": 0.0547, "suporte_sem_sinal": 0.894, "suporte_configuracao": 0.0011, "plano_consulta": 0.0003, "roaming_cobranca": 0.0006, "internet_problema_conexao": 0.043, "fidelidade_pontos": 0.0003, "bonus_nao_recebido": 0.0003, "negociacao_religacao": 0.0003, "suporte_chip_esim": 0.0007, "sem_correspondencia": 0.0044}, "confidence": 0.8199, "input_tokens": 288, "latency_ms": 21.49713200000747} +{"id": "g0200-suporte_sem_sinal-emocional-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9953995399539953, "suporte_sem_sinal": 0.0036003600360036, "negociacao_religacao": 0.00010001000100010001, "sem_correspondencia": 0.0009000900090009}, "confidence": 0.9765, "input_tokens": 141, "latency_ms": 20.949698000009676} +{"id": "g0200-suporte_sem_sinal-emocional-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.0015000000000000002, "suporte_sem_sinal": 0.9983000000000001, "negociacao_religacao": 0.00010000000000000002, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9902, "input_tokens": 138, "latency_ms": 20.639587999994546} +{"id": "g0200-suporte_sem_sinal-emocional-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.051405140514051414, "internet_problema_conexao": 0.8633863386338634, "negociacao_religacao": 0.04260426042604261, "sem_correspondencia": 0.04260426042604261}, "confidence": 0.6042, "input_tokens": 145, "latency_ms": 20.83060000001069} +{"id": "g0201-suporte_sem_sinal-longo_contexto-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.08630863086308631, "portabilidade": 0.00010001000100010001, "suporte_configuracao": 0.00010001000100010001, "negociacao_religacao": 0.00010001000100010001, "suporte_chip_esim": 0.00010001000100010001, "internet_problema_conexao": 0.9130913091309131, "troca_numero": 0.00010001000100010001, "sem_correspondencia": 0.00010001000100010001}, "confidence": 0.8554, "input_tokens": 257, "latency_ms": 21.842017000011538} +{"id": "g0201-suporte_sem_sinal-longo_contexto-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 226, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 1.0000980096049412e-06, "suporte_sem_sinal": 0.9996979704010993, "internet_problema_conexao": 0.00030002940288148235, "sem_correspondencia": 1.0000980096049412e-06}, "confidence": 0.9974, "input_tokens": 181, "latency_ms": 21.076135000015483} +{"id": "g0201-suporte_sem_sinal-longo_contexto-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "suporte_chip_esim", "probabilities": {"internet_problema_conexao": 0.31353135313531355, "suporte_configuracao": 0.022202220222022204, "cadastro_atualizacao": 0.0184018401840184, "suporte_chip_esim": 0.5767576757675767, "negociacao_religacao": 0.0173017301730173, "fidelidade_pontos": 0.0184018401840184, "suporte_sem_sinal": 0.0167016701670167, "sem_correspondencia": 0.0167016701670167}, "confidence": 0.4615, "input_tokens": 270, "latency_ms": 21.393962999979976} +{"id": "g0201-suporte_sem_sinal-longo_contexto-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.999, "negociacao_religacao": 0.0001, "suporte_sem_sinal": 0.0008, "sem_correspondencia": 0.0001}, "confidence": 0.9938, "input_tokens": 171, "latency_ms": 21.158700000000863} +{"id": "g0201-suporte_sem_sinal-longo_contexto-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 218, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.00020002000200020003, "suporte_sem_sinal": 0.018001800180018, "suporte_chip_esim": 0.00020002000200020003, "vas_cancelamento": 0.00020002000200020003, "marketplace_compra": 0.00020002000200020003, "internet_problema_conexao": 0.9807980798079808, "negociacao_religacao": 0.00020002000200020003, "sem_correspondencia": 0.00020002000200020003}, "confidence": 0.9509, "input_tokens": 268, "latency_ms": 21.834573000006685} +{"id": "g0201-suporte_sem_sinal-longo_contexto-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 254, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.009500950095009501, "negociacao_religacao": 0.0046004600460046, "internet_problema_conexao": 0.9806980698069807, "sem_correspondencia": 0.005200520052005201}, "confidence": 0.9164, "input_tokens": 178, "latency_ms": 20.838894000007713} +{"id": "g0201-suporte_sem_sinal-longo_contexto-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 216, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"atendimento_humano": 0.07158568286342731, "marketplace_pedido": 0.0008998200359928015, "recarga_saldo": 0.0008998200359928015, "roaming_duvida": 0.0021995600879824036, "suporte_chip_esim": 0.0008998200359928015, "seguranca_fraude": 0.0008998200359928015, "conta_explicacao": 0.0008998200359928015, "negociacao_religacao": 0.0009998000399920016, "suporte_sem_sinal": 0.0008998200359928015, "vas_contratacao": 0.0008998200359928015, "conta_debito_automatico_digital": 0.0008998200359928015, "internet_problema_conexao": 0.9027194561087784, "parceiros_ofertas": 0.0009998000399920016, "plano_consulta": 0.0008998200359928015, "suporte_configuracao": 0.01249750049990002, "sem_correspondencia": 0.0008998200359928015}, "confidence": 0.8465, "input_tokens": 326, "latency_ms": 22.841149000015548} +{"id": "g0201-suporte_sem_sinal-longo_contexto-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 209, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.00030000000000000003, "internet_problema_conexao": 0.8761000000000001, "suporte_sem_sinal": 0.12330000000000002, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.7265, "input_tokens": 174, "latency_ms": 21.120658000000958} +{"id": "g0201-suporte_sem_sinal-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 224, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.0035, "internet_problema_conexao": 0.9855, "suporte_configuracao": 0.005, "sem_correspondencia": 0.006}, "confidence": 0.9341, "input_tokens": 174, "latency_ms": 21.617712999983496} +{"id": "g0201-suporte_sem_sinal-longo_contexto-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 216, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"troca_numero": 0.00039996000399960006, "suporte_configuracao": 0.00039996000399960006, "suporte_chip_esim": 0.00019998000199980003, "negociacao_religacao": 0.00019998000199980003, "suporte_sem_sinal": 0.035396460353964605, "roaming_pacote": 0.00019998000199980003, "internet_problema_conexao": 0.963003699630037, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9195, "input_tokens": 252, "latency_ms": 21.22994900000208} +{"id": "g0201-suporte_sem_sinal-longo_contexto-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"marketplace_pedido": 0.0005000500050005002, "troca_numero": 0.0013001300130013002, "fidelidade_resgate": 0.0010001000100010003, "parceiros_ofertas": 0.0005000500050005002, "roaming_pacote": 0.0009000900090009002, "suporte_configuracao": 0.0005000500050005002, "plano_nova_linha": 0.0005000500050005002, "suporte_sem_sinal": 0.0005000500050005002, "internet_problema_conexao": 0.9927992799279929, "negociacao_religacao": 0.0005000500050005002, "suporte_chip_esim": 0.0005000500050005002, "sem_correspondencia": 0.0005000500050005002}, "confidence": 0.9758, "input_tokens": 304, "latency_ms": 21.108882000021367} +{"id": "g0201-suporte_sem_sinal-longo_contexto-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9927960288158847, "suporte_sem_sinal": 0.006299974800100799, "conta_vencimento": 9.999960000159999e-05, "negociacao_religacao": 9.999960000159999e-07, "recarga_realizar": 9.999960000159999e-07, "parceiros_ofertas": 9.999960000159999e-07, "suporte_configuracao": 0.00039999840000639995, "suporte_chip_esim": 9.999960000159999e-05, "fidelidade_pontos": 9.999960000159999e-05, "reclamacao_atendimento": 9.999960000159999e-05, "conta_debito_automatico_digital": 9.999960000159999e-07, "sem_correspondencia": 9.999960000159999e-05}, "confidence": 0.9809, "input_tokens": 327, "latency_ms": 22.276054000002432} +{"id": "g0203-suporte_configuracao-curto_neutro-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 9.999900000999992e-05, "vas_consulta": 9.999900000999991e-07, "reclamacao_atendimento": 9.999900000999991e-07, "seguranca_fraude": 9.999900000999991e-07, "conta_explicacao": 9.999900000999991e-07, "internet_problema_conexao": 9.999900000999991e-07, "parceiros_ofertas": 9.999900000999991e-07, "marketplace_compra": 9.999900000999991e-07, "internet_pacote_adicional": 9.999900000999991e-07, "suporte_configuracao": 0.9998900010999892, "suporte_sem_sinal": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9996, "input_tokens": 282, "latency_ms": 21.688057000005756} +{"id": "g0203-suporte_configuracao-curto_neutro-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 9.999890001209994e-07, "seguranca_fraude": 9.999890001209994e-07, "seguranca_perda_roubo": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "suporte_configuracao": 0.9999890001209993, "desconto_retencao": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 275, "latency_ms": 21.534389000009924} +{"id": "g0203-suporte_configuracao-curto_neutro-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.00010000930086498046, "suporte_chip_esim": 0.0002000186017299609, "internet_problema_conexao": 0.0002000186017299609, "plano_consulta": 1.0000930086498043e-06, "suporte_sem_sinal": 1.0000930086498043e-06, "seguranca_fraude": 0.0003000279025949413, "conta_explicacao": 1.0000930086498043e-06, "reclamacao_atendimento": 1.0000930086498043e-06, "internet_consumo": 1.0000930086498043e-06, "suporte_configuracao": 0.9991929249420196, "internet_pacote_adicional": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9965, "input_tokens": 288, "latency_ms": 21.56305500000144} +{"id": "g0203-suporte_configuracao-curto_neutro-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.00020004000800160035, "conta_explicacao": 0.00020004000800160035, "conta_segunda_via": 0.00020004000800160035, "suporte_sem_sinal": 0.00020004000800160035, "suporte_chip_esim": 0.0004000800160032007, "conta_vencimento": 0.00020004000800160035, "internet_problema_conexao": 0.005401080216043209, "seguranca_fraude": 0.00020004000800160035, "conta_debito_automatico_digital": 0.00020004000800160035, "roaming_duvida": 0.00020004000800160035, "seguranca_perda_roubo": 0.00020004000800160035, "conta_contestacao": 0.00020004000800160035, "suporte_configuracao": 0.9915983196639329, "recarga_nao_creditada": 0.00020004000800160035, "parceiros_ofertas": 0.00020004000800160035, "sem_correspondencia": 0.00020004000800160035}, "confidence": 0.9771, "input_tokens": 289, "latency_ms": 21.88650700000494} +{"id": "g0203-suporte_configuracao-curto_neutro-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 9.99997000009e-07, "roaming_duvida": 0.0002999991000027, "plano_nova_linha": 0.0006999979000063, "portabilidade": 9.999970000090001e-05, "vas_consulta": 0.00039999880000360003, "suporte_chip_esim": 9.999970000090001e-05, "bonus_nao_recebido": 9.99997000009e-07, "troca_numero": 9.99997000009e-07, "internet_problema_conexao": 0.025499923500229497, "suporte_sem_sinal": 9.999970000090001e-05, "suporte_configuracao": 0.9726970819087543, "sem_correspondencia": 9.999970000090001e-05}, "confidence": 0.9456, "input_tokens": 270, "latency_ms": 21.65406599999642} +{"id": "g0203-suporte_configuracao-curto_neutro-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 9.999980000039998e-07, "suporte_configuracao": 0.9996980006039987, "suporte_chip_esim": 0.0002999994000012, "sem_correspondencia": 9.999980000039998e-07}, "confidence": 0.9977, "input_tokens": 142, "latency_ms": 21.14039299999604} +{"id": "g0203-suporte_configuracao-curto_neutro-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 1.0000970094099127e-06, "suporte_chip_esim": 1.0000970094099127e-06, "suporte_configuracao": 0.9999969997089718, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9991, "input_tokens": 142, "latency_ms": 20.90879099998233} +{"id": "g0203-suporte_configuracao-curto_neutro-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_segunda_via": 0.0011001100110011003, "beneficios_consulta": 0.00020002000200020005, "roaming_pacote": 0.004800480048004801, "suporte_sem_sinal": 0.0004000400040004001, "suporte_configuracao": 0.9784978497849787, "negociacao_divida": 0.00010001000100010003, "seguranca_perda_roubo": 0.0004000400040004001, "portabilidade": 0.0025002500250025004, "internet_problema_conexao": 0.004800480048004801, "internet_consumo": 0.0018001800180018003, "fidelidade_resgate": 0.00020002000200020005, "plano_consulta": 0.00010001000100010003, "suporte_chip_esim": 0.004700470047004701, "conta_pagamento_confirmacao": 0.00010001000100010003, "seguranca_fraude": 0.00010001000100010003, "sem_correspondencia": 0.00020002000200020005}, "confidence": 0.9469, "input_tokens": 287, "latency_ms": 22.172614999988127} +{"id": "g0203-suporte_configuracao-curto_neutro-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.00019998000199980003, "suporte_chip_esim": 9.999000099990002e-05, "reclamacao_atendimento": 9.999000099990002e-05, "conta_contestacao": 9.999000099990002e-05, "suporte_configuracao": 0.9992000799920008, "bonus_nao_recebido": 9.999000099990002e-05, "suporte_sem_sinal": 9.999000099990002e-05, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9966, "input_tokens": 239, "latency_ms": 20.974851999994826} +{"id": "g0203-suporte_configuracao-curto_neutro-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_nova_linha": 1.0000970094099127e-06, "suporte_configuracao": 0.997396747484506, "suporte_chip_esim": 0.00010000970094099128, "recarga_realizar": 1.0000970094099127e-06, "internet_pacote_adicional": 0.00020001940188198256, "suporte_sem_sinal": 1.0000970094099127e-06, "internet_problema_conexao": 0.0022002134207018084, "sem_correspondencia": 0.00010000970094099128}, "confidence": 0.9903, "input_tokens": 224, "latency_ms": 20.497269999992795} +{"id": "g0203-suporte_configuracao-curto_neutro-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 1.0000910082817534e-06, "internet_pacote_adicional": 1.0000910082817534e-06, "fidelidade_resgate": 1.0000910082817534e-06, "marketplace_pedido": 1.0000910082817534e-06, "suporte_configuracao": 0.9995909627776126, "bonus_nao_recebido": 1.0000910082817534e-06, "vas_consulta": 1.0000910082817534e-06, "suporte_chip_esim": 0.00010000910082817536, "plano_troca": 1.0000910082817534e-06, "internet_problema_conexao": 0.000300027302484526, "beneficios_consulta": 1.0000910082817534e-06, "sem_correspondencia": 1.0000910082817534e-06}, "confidence": 0.998, "input_tokens": 280, "latency_ms": 20.920566999990342} +{"id": "g0203-suporte_configuracao-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.0274, "suporte_sem_sinal": 0.1018, "suporte_chip_esim": 0.4286, "sem_correspondencia": 0.4422}, "confidence": 0.2389, "input_tokens": 138, "latency_ms": 21.040008999989368} +{"id": "g0204-suporte_configuracao-informal_abreviado-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9979990020009981, "suporte_chip_esim": 0.00019999980000020003, "portabilidade": 9.99999000001e-07, "cadastro_atualizacao": 0.00019999980000020003, "suporte_sem_sinal": 0.00019999980000020003, "roaming_cobranca": 9.999990000010002e-05, "internet_problema_conexao": 9.999990000010002e-05, "sem_correspondencia": 0.0011999988000012}, "confidence": 0.9919, "input_tokens": 225, "latency_ms": 21.28800799999908} +{"id": "g0204-suporte_configuracao-informal_abreviado-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_consulta": 1.0001900361068602e-06, "beneficios_consulta": 1.0001900361068602e-06, "suporte_sem_sinal": 1.0001900361068602e-06, "conta_debito_automatico_digital": 1.0001900361068602e-06, "recarga_nao_creditada": 1.0001900361068602e-06, "suporte_configuracao": 0.9962892949660435, "suporte_chip_esim": 0.00020003800722137206, "internet_problema_conexao": 0.0031005891119312667, "recarga_realizar": 1.0001900361068602e-06, "vas_consulta": 1.0001900361068602e-06, "cadastro_atualizacao": 1.0001900361068602e-06, "seguranca_fraude": 0.00020003800722137206, "roaming_duvida": 0.00010001900361068603, "portabilidade": 0.00010001900361068603, "conta_segunda_via": 1.0001900361068602e-06, "sem_correspondencia": 1.0001900361068602e-06}, "confidence": 0.9895, "input_tokens": 291, "latency_ms": 22.234558000008064} +{"id": "g0204-suporte_configuracao-informal_abreviado-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9999929993489393, "suporte_sem_sinal": 1.000093008649804e-06, "portabilidade": 1.000093008649804e-06, "roaming_duvida": 1.000093008649804e-06, "suporte_chip_esim": 1.000093008649804e-06, "beneficios_consulta": 1.000093008649804e-06, "internet_problema_conexao": 1.000093008649804e-06, "sem_correspondencia": 1.000093008649804e-06}, "confidence": 0.9996, "input_tokens": 226, "latency_ms": 21.28479900000002} +{"id": "g0204-suporte_configuracao-informal_abreviado-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9999850002249978, "suporte_chip_esim": 9.999850002249977e-07, "fidelidade_pontos": 9.999850002249977e-07, "negociacao_religacao": 9.999850002249977e-07, "roaming_duvida": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "recarga_saldo": 9.999850002249977e-07, "beneficios_consulta": 9.999850002249977e-07, "portabilidade": 9.999850002249977e-07, "troca_numero": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "suporte_sem_sinal": 9.999850002249977e-07, "cadastro_atualizacao": 9.999850002249977e-07, "marketplace_pedido": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 23.39776099998403} +{"id": "g0204-suporte_configuracao-informal_abreviado-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"vas_consulta": 9.999890001209994e-07, "seguranca_fraude": 9.999890001209994e-07, "suporte_configuracao": 0.9999890001209993, "recarga_realizar": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "internet_problema_conexao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "internet_consumo": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 282, "latency_ms": 21.806970000000092} +{"id": "g0204-suporte_configuracao-informal_abreviado-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9999889990209125, "internet_problema_conexao": 1.0000890079217046e-06, "plano_consulta": 1.0000890079217046e-06, "beneficios_consulta": 1.0000890079217046e-06, "plano_troca": 1.0000890079217046e-06, "conta_debito_automatico_digital": 1.0000890079217046e-06, "suporte_sem_sinal": 1.0000890079217046e-06, "troca_numero": 1.0000890079217046e-06, "suporte_chip_esim": 1.0000890079217046e-06, "bonus_nao_recebido": 1.0000890079217046e-06, "negociacao_divida": 1.0000890079217046e-06, "sem_correspondencia": 1.0000890079217046e-06}, "confidence": 0.9997, "input_tokens": 274, "latency_ms": 21.861564999994698} +{"id": "g0204-suporte_configuracao-informal_abreviado-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"bonus_nao_recebido": 9.99994000036e-07, "suporte_sem_sinal": 9.99994000036e-07, "suporte_configuracao": 0.9998940006359964, "suporte_chip_esim": 9.99994000036e-07, "internet_problema_conexao": 9.999940000360002e-05, "conta_vencimento": 9.99994000036e-07, "cancelamento_linha": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9992, "input_tokens": 223, "latency_ms": 21.14913200000501} +{"id": "g0204-suporte_configuracao-informal_abreviado-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.00020002000200020005, "internet_problema_conexao": 0.00020002000200020005, "suporte_configuracao": 0.9993999399939995, "sem_correspondencia": 0.00020002000200020005}, "confidence": 0.9956, "input_tokens": 145, "latency_ms": 20.82716000001028} +{"id": "g0204-suporte_configuracao-informal_abreviado-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_contestacao": 9.999930000490002e-07, "suporte_configuracao": 0.9999930000490003, "cadastro_atualizacao": 9.999930000490002e-07, "suporte_sem_sinal": 9.999930000490002e-07, "recarga_realizar": 9.999930000490002e-07, "internet_problema_conexao": 9.999930000490002e-07, "suporte_chip_esim": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9999, "input_tokens": 230, "latency_ms": 21.127174000014293} +{"id": "g0204-suporte_configuracao-informal_abreviado-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "plano_nova_linha": 9.999890001209994e-07, "suporte_configuracao": 0.9999890001209993, "internet_pacote_adicional": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 0.9999, "input_tokens": 279, "latency_ms": 21.576019000008273} +{"id": "g0204-suporte_configuracao-informal_abreviado-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "fidelidade_pontos": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "conta_debito_automatico_digital": 9.99985000224997e-07, "reclamacao_atendimento": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "suporte_configuracao": 0.9999850002249969, "internet_problema_conexao": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 22.163125999981048} +{"id": "g0204-suporte_configuracao-informal_abreviado-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.00020004000800160037, "suporte_configuracao": 0.9981996399279858, "suporte_chip_esim": 0.00020004000800160037, "seguranca_fraude": 0.00020004000800160037, "internet_problema_conexao": 0.0005001000200040009, "negociacao_divida": 0.00020004000800160037, "suporte_sem_sinal": 0.00020004000800160037, "sem_correspondencia": 0.00030006001200240054}, "confidence": 0.9912, "input_tokens": 236, "latency_ms": 21.04024199999799} +{"id": "g0206-suporte_configuracao-regionalismo-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"recarga_saldo": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "suporte_configuracao": 0.9999850002249971, "suporte_sem_sinal": 9.999850002249971e-07, "marketplace_compra": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 0.9999, "input_tokens": 291, "latency_ms": 22.04845299999647} +{"id": "g0206-suporte_configuracao-regionalismo-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.000400075614291101, "internet_problema_conexao": 0.0002000378071455505, "suporte_sem_sinal": 0.00010001890357277525, "roaming_pacote": 1.0001890357277524e-06, "plano_troca": 1.0001890357277524e-06, "negociacao_divida": 1.0001890357277524e-06, "beneficios_consulta": 1.0001890357277524e-06, "recarga_nao_creditada": 1.0001890357277524e-06, "conta_pagamento_confirmacao": 1.0001890357277524e-06, "fidelidade_resgate": 1.0001890357277524e-06, "conta_vencimento": 1.0001890357277524e-06, "suporte_configuracao": 0.9991888466920247, "negociacao_religacao": 1.0001890357277524e-06, "bonus_nao_recebido": 1.0001890357277524e-06, "recarga_saldo": 1.0001890357277524e-06, "sem_correspondencia": 0.00010001890357277525}, "confidence": 0.9965, "input_tokens": 294, "latency_ms": 22.005210000003217} +{"id": "g0206-suporte_configuracao-regionalismo-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 1.0000930086498043e-06, "suporte_sem_sinal": 1.0000930086498043e-06, "parceiros_ofertas": 1.0000930086498043e-06, "internet_problema_conexao": 1.0000930086498043e-06, "conta_segunda_via": 1.0000930086498043e-06, "suporte_configuracao": 0.9999929993489394, "seguranca_perda_roubo": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9997, "input_tokens": 238, "latency_ms": 21.233252000001812} +{"id": "g0206-suporte_configuracao-regionalismo-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 9.996001599360257e-05, "suporte_chip_esim": 9.996001599360257e-05, "suporte_configuracao": 0.998500599760096, "seguranca_fraude": 9.996001599360257e-05, "internet_consumo": 9.996001599360257e-05, "seguranca_perda_roubo": 9.996001599360257e-05, "internet_problema_conexao": 0.00019992003198720514, "bonus_nao_recebido": 9.996001599360257e-05, "suporte_sem_sinal": 0.0002998800479808077, "recarga_realizar": 9.996001599360257e-05, "vas_contratacao": 9.996001599360257e-05, "sem_correspondencia": 0.00019992003198720514}, "confidence": 0.9955, "input_tokens": 285, "latency_ms": 21.781333999996377} +{"id": "g0206-suporte_configuracao-regionalismo-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9995970012089964, "internet_problema_conexao": 9.999970000090001e-05, "portabilidade": 9.999970000090001e-05, "suporte_chip_esim": 9.999970000090001e-05, "marketplace_pedido": 9.99997000009e-07, "suporte_sem_sinal": 9.999970000090001e-05, "parceiros_ofertas": 9.99997000009e-07, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9979, "input_tokens": 231, "latency_ms": 21.70842900000025} +{"id": "g0206-suporte_configuracao-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"recarga_saldo": 0.065993400659934, "suporte_sem_sinal": 0.0034996500349965005, "seguranca_perda_roubo": 0.43855614438556145, "conta_debito_automatico_digital": 0.0962903709629037, "plano_consulta": 0.028397160283971604, "conta_explicacao": 0.04359564043595641, "suporte_chip_esim": 0.19868013198680132, "atendimento_humano": 0.0213978602139786, "vas_cancelamento": 0.0035996400359964, "internet_consumo": 0.036996300369963, "internet_problema_conexao": 0.023897610238976102, "sem_correspondencia": 0.03909609039096091}, "confidence": 0.2816, "input_tokens": 288, "latency_ms": 21.313679999991564} +{"id": "g0206-suporte_configuracao-regionalismo-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"negociacao_divida": 1.000085007225614e-06, "conta_explicacao": 1.000085007225614e-06, "vas_consulta": 1.000085007225614e-06, "fidelidade_pontos": 1.000085007225614e-06, "suporte_sem_sinal": 1.000085007225614e-06, "fidelidade_resgate": 1.000085007225614e-06, "cancelamento_linha": 1.000085007225614e-06, "recarga_realizar": 1.000085007225614e-06, "troca_numero": 1.000085007225614e-06, "suporte_chip_esim": 1.000085007225614e-06, "suporte_configuracao": 0.9999849987248915, "internet_problema_conexao": 1.000085007225614e-06, "conta_segunda_via": 1.000085007225614e-06, "parceiros_ofertas": 1.000085007225614e-06, "marketplace_compra": 1.000085007225614e-06, "sem_correspondencia": 1.000085007225614e-06}, "confidence": 0.9994, "input_tokens": 286, "latency_ms": 21.91248200000473} +{"id": "g0206-suporte_configuracao-regionalismo-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9894949915191857, "suporte_sem_sinal": 0.00010000960092168849, "internet_problema_conexao": 1.0000960092168847e-06, "beneficios_consulta": 1.0000960092168847e-06, "roaming_pacote": 1.0000960092168847e-06, "vas_contratacao": 0.010300988894933914, "suporte_chip_esim": 0.00010000960092168849, "sem_correspondencia": 1.0000960092168847e-06}, "confidence": 0.9709, "input_tokens": 226, "latency_ms": 21.437547000004997} +{"id": "g0206-suporte_configuracao-regionalismo-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 9.999930000490002e-07, "suporte_configuracao": 0.9999930000490003, "plano_consulta": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "internet_problema_conexao": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "suporte_sem_sinal": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 21.095684999977493} +{"id": "g0206-suporte_configuracao-regionalismo-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_divida": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "internet_problema_conexao": 0.9999850002249971, "conta_pagamento_confirmacao": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "suporte_sem_sinal": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 297, "latency_ms": 21.880235999987008} +{"id": "g0206-suporte_configuracao-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.5503449655034497, "suporte_sem_sinal": 0.0408959104089591, "internet_problema_conexao": 0.05849415058494151, "sem_correspondencia": 0.35026497350264973}, "confidence": 0.2838, "input_tokens": 146, "latency_ms": 21.18111799998701} +{"id": "g0206-suporte_configuracao-regionalismo-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 9.99997000009e-07, "internet_problema_conexao": 9.99997000009e-07, "suporte_configuracao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9997, "input_tokens": 151, "latency_ms": 20.978656000011142} +{"id": "g0210-suporte_chip_esim-curto_neutro-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"vas_contratacao": 9.999860001959975e-07, "recarga_nao_creditada": 9.999860001959975e-07, "suporte_configuracao": 9.999860001959975e-07, "negociacao_divida": 9.999860001959975e-07, "internet_consumo": 9.999860001959975e-07, "conta_vencimento": 9.999860001959975e-07, "portabilidade": 9.999860001959976e-05, "seguranca_perda_roubo": 9.999860001959975e-07, "cadastro_atualizacao": 9.999860001959975e-07, "roaming_pacote": 9.999860001959975e-07, "atendimento_humano": 9.999860001959975e-07, "suporte_chip_esim": 0.999886001595978, "conta_explicacao": 9.999860001959975e-07, "suporte_sem_sinal": 9.999860001959975e-07, "troca_numero": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9995, "input_tokens": 282, "latency_ms": 21.86825200001863} +{"id": "g0210-suporte_chip_esim-curto_neutro-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"roaming_cobranca": 0.011700000000000002, "plano_consulta": 0.011700000000000002, "suporte_chip_esim": 0.7982000000000001, "negociacao_religacao": 0.011000000000000001, "suporte_sem_sinal": 0.010600000000000002, "seguranca_perda_roubo": 0.021500000000000002, "internet_problema_conexao": 0.055700000000000006, "recarga_saldo": 0.011300000000000001, "suporte_configuracao": 0.017500000000000005, "desconto_retencao": 0.011000000000000001, "vas_cancelamento": 0.011300000000000001, "sem_correspondencia": 0.028500000000000004}, "confidence": 0.6184, "input_tokens": 282, "latency_ms": 21.620327999983147} +{"id": "g0210-suporte_chip_esim-curto_neutro-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.0030996900309969004, "suporte_configuracao": 0.003999600039996, "seguranca_perda_roubo": 0.0040995900409959, "recarga_saldo": 0.00019998000199980003, "portabilidade": 0.0017998200179982, "roaming_cobranca": 0.00019998000199980003, "roaming_duvida": 0.00019998000199980003, "conta_pagamento_confirmacao": 9.999000099990002e-05, "plano_nova_linha": 0.0004999500049995, "plano_consulta": 0.00019998000199980003, "fidelidade_pontos": 0.00019998000199980003, "conta_debito_automatico_digital": 0.00019998000199980003, "fidelidade_resgate": 0.00019998000199980003, "suporte_chip_esim": 0.9846015398460154, "suporte_sem_sinal": 0.00019998000199980003, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.961, "input_tokens": 285, "latency_ms": 22.91391200000703} +{"id": "g0210-suporte_chip_esim-curto_neutro-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.00039996000399960017, "roaming_pacote": 0.0006999300069993002, "plano_consulta": 0.00039996000399960017, "suporte_sem_sinal": 0.0006999300069993002, "suporte_configuracao": 0.6612338766123389, "desconto_retencao": 0.00039996000399960017, "suporte_chip_esim": 0.33246675332466763, "seguranca_fraude": 0.00039996000399960017, "vas_contratacao": 0.0013998600139986004, "fidelidade_pontos": 0.00039996000399960017, "conta_segunda_via": 0.0006999300069993002, "sem_correspondencia": 0.0007999200079992003}, "confidence": 0.7245, "input_tokens": 279, "latency_ms": 22.54340100000718} +{"id": "g0210-suporte_chip_esim-curto_neutro-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0017998200179982, "marketplace_compra": 0.0008999100089991, "seguranca_perda_roubo": 0.0007999200079992001, "conta_debito_automatico_digital": 0.0007999200079992001, "suporte_chip_esim": 0.9932006799320068, "suporte_sem_sinal": 0.0007999200079992001, "conta_vencimento": 0.0007999200079992001, "sem_correspondencia": 0.0008999100089991}, "confidence": 0.9747, "input_tokens": 235, "latency_ms": 22.315988000002562} +{"id": "g0210-suporte_chip_esim-curto_neutro-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.007599240075992403, "suporte_configuracao": 0.5567443255674434, "cancelamento_linha": 0.004499550044995501, "negociacao_divida": 0.004499550044995501, "suporte_sem_sinal": 0.004299570042995702, "suporte_chip_esim": 0.4132586741325868, "conta_debito_automatico_digital": 0.004499550044995501, "sem_correspondencia": 0.004599540045995401}, "confidence": 0.5916, "input_tokens": 235, "latency_ms": 21.88627600000359} +{"id": "g0210-suporte_chip_esim-curto_neutro-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.8284828482848285, "seguranca_perda_roubo": 0.0283028302830283, "suporte_configuracao": 0.031103110311031103, "sem_correspondencia": 0.11211121112111211}, "confidence": 0.5598, "input_tokens": 144, "latency_ms": 20.58290300001886} +{"id": "g0210-suporte_chip_esim-curto_neutro-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 29, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.8977204559088184, "suporte_sem_sinal": 0.000599880023995201, "roaming_duvida": 0.0004999000199960009, "parceiros_ofertas": 0.0004999000199960009, "suporte_chip_esim": 0.09918016396720658, "seguranca_perda_roubo": 0.0004999000199960009, "negociacao_divida": 0.0004999000199960009, "sem_correspondencia": 0.0004999000199960009}, "confidence": 0.8325, "input_tokens": 229, "latency_ms": 22.14081099998566} +{"id": "g0210-suporte_chip_esim-curto_neutro-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_compra": 0.0003000576110613237, "recarga_realizar": 0.0004000768147484317, "vas_contratacao": 1.0001920368710792e-06, "vas_cancelamento": 1.0001920368710792e-06, "vas_consulta": 1.0001920368710792e-06, "desconto_retencao": 1.0001920368710792e-06, "roaming_duvida": 1.0001920368710792e-06, "suporte_chip_esim": 0.9978915951862758, "plano_troca": 1.0001920368710792e-06, "conta_vencimento": 1.0001920368710792e-06, "suporte_sem_sinal": 0.00010001920368710793, "roaming_cobranca": 0.00010001920368710793, "seguranca_perda_roubo": 0.0007001344258097554, "suporte_configuracao": 0.00020003840737421586, "marketplace_pedido": 1.0001920368710792e-06, "sem_correspondencia": 0.0003000576110613237}, "confidence": 0.9922, "input_tokens": 285, "latency_ms": 22.971077999983436} +{"id": "g0210-suporte_chip_esim-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 23, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"troca_numero": 0.00010002000400080017, "conta_debito_automatico_digital": 0.00010002000400080017, "conta_pagamento_confirmacao": 0.00010002000400080017, "suporte_configuracao": 0.9980996199239849, "suporte_sem_sinal": 0.00010002000400080017, "seguranca_perda_roubo": 0.001200240048009602, "parceiros_ofertas": 0.00010002000400080017, "sem_correspondencia": 0.00020004000800160035}, "confidence": 0.9915, "input_tokens": 222, "latency_ms": 21.851130000015928} +{"id": "g0210-suporte_chip_esim-curto_neutro-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"marketplace_pedido": 0.016200000000000003, "seguranca_perda_roubo": 0.39970000000000006, "cadastro_atualizacao": 0.030300000000000004, "internet_pacote_adicional": 0.15900000000000003, "suporte_configuracao": 0.03230000000000001, "suporte_sem_sinal": 0.014800000000000002, "suporte_chip_esim": 0.32620000000000005, "sem_correspondencia": 0.021500000000000002}, "confidence": 0.3012, "input_tokens": 228, "latency_ms": 22.3993010000072} +{"id": "g0210-suporte_chip_esim-curto_neutro-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0016, "suporte_chip_esim": 0.9946, "seguranca_perda_roubo": 0.0018, "sem_correspondencia": 0.002}, "confidence": 0.9714, "input_tokens": 149, "latency_ms": 21.43111999998837} +{"id": "g0211-suporte_chip_esim-informal_abreviado-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.015003000600120024, "marketplace_compra": 0.00010002000400080016, "vas_consulta": 0.00020004000800160032, "internet_pacote_adicional": 0.0006001200240048009, "plano_consulta": 0.00020004000800160032, "suporte_sem_sinal": 0.0003000600120024004, "atendimento_humano": 0.00010002000400080016, "cadastro_atualizacao": 0.00010002000400080016, "plano_nova_linha": 0.00010002000400080016, "suporte_chip_esim": 0.9829965993198639, "seguranca_perda_roubo": 0.00010002000400080016, "sem_correspondencia": 0.00020004000800160032}, "confidence": 0.9606, "input_tokens": 295, "latency_ms": 22.42976900001281} +{"id": "g0211-suporte_chip_esim-informal_abreviado-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.9675032496750325, "suporte_configuracao": 0.0015998400159984002, "suporte_sem_sinal": 0.0018998100189981002, "seguranca_perda_roubo": 0.007499250074992501, "roaming_duvida": 0.0034996500349965005, "fidelidade_pontos": 0.0024997500249975004, "conta_segunda_via": 0.0036996300369963007, "sem_correspondencia": 0.0117988201179882}, "confidence": 0.9046, "input_tokens": 258, "latency_ms": 21.983567000006587} +{"id": "g0211-suporte_chip_esim-informal_abreviado-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.017501750175017504, "suporte_sem_sinal": 0.008900890089008903, "atendimento_humano": 0.20522052205220523, "recarga_nao_creditada": 0.007200720072007201, "seguranca_perda_roubo": 0.15981598159815982, "conta_pagamento_confirmacao": 0.007900790079007902, "suporte_chip_esim": 0.5557555755575558, "sem_correspondencia": 0.037703770377037704}, "confidence": 0.3965, "input_tokens": 250, "latency_ms": 22.351384000018015} +{"id": "g0211-suporte_chip_esim-informal_abreviado-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"vas_contratacao": 1.0000870075696584e-06, "internet_problema_conexao": 0.0002000174015139317, "negociacao_religacao": 1.0000870075696584e-06, "roaming_duvida": 1.0000870075696584e-06, "fidelidade_pontos": 1.0000870075696584e-06, "recarga_nao_creditada": 0.00010000870075696585, "suporte_sem_sinal": 1.0000870075696584e-06, "conta_pagamento_confirmacao": 1.0000870075696584e-06, "roaming_cobranca": 1.0000870075696584e-06, "seguranca_fraude": 1.0000870075696584e-06, "conta_segunda_via": 1.0000870075696584e-06, "marketplace_pedido": 1.0000870075696584e-06, "suporte_configuracao": 0.9996869727666305, "plano_nova_linha": 1.0000870075696584e-06, "seguranca_perda_roubo": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9984, "input_tokens": 301, "latency_ms": 22.875946999988628} +{"id": "g0211-suporte_chip_esim-informal_abreviado-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_segunda_via": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "internet_problema_conexao": 9.999850002249967e-07, "cancelamento_linha": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "recarga_nao_creditada": 9.999850002249967e-07, "seguranca_perda_roubo": 9.999850002249967e-07, "vas_cancelamento": 9.999850002249967e-07, "troca_numero": 9.999850002249967e-07, "suporte_sem_sinal": 9.999850002249967e-07, "suporte_configuracao": 9.999850002249967e-07, "suporte_chip_esim": 0.9999850002249967, "internet_pacote_adicional": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 22.53429600000345} +{"id": "g0211-suporte_chip_esim-informal_abreviado-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0007999200079992001, "suporte_chip_esim": 0.7196280371962804, "reclamacao_atendimento": 0.0007999200079992001, "internet_problema_conexao": 0.0010998900109989002, "roaming_pacote": 0.0007999200079992001, "suporte_sem_sinal": 0.0007999200079992001, "suporte_configuracao": 0.2752724727527247, "sem_correspondencia": 0.0007999200079992001}, "confidence": 0.6983, "input_tokens": 244, "latency_ms": 21.456347999986747} +{"id": "g0211-suporte_chip_esim-informal_abreviado-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"cadastro_atualizacao": 0.0038000000000000004, "conta_segunda_via": 0.021000000000000005, "suporte_configuracao": 0.0014000000000000002, "roaming_duvida": 0.004400000000000001, "marketplace_pedido": 0.0014000000000000002, "vas_cancelamento": 0.007700000000000001, "suporte_chip_esim": 0.8794000000000001, "seguranca_perda_roubo": 0.028000000000000004, "conta_debito_automatico_digital": 0.0016000000000000003, "bonus_nao_recebido": 0.0013000000000000002, "parceiros_ofertas": 0.0020000000000000005, "negociacao_divida": 0.0013000000000000002, "vas_consulta": 0.007300000000000001, "plano_nova_linha": 0.0012000000000000001, "suporte_sem_sinal": 0.0016000000000000003, "sem_correspondencia": 0.03660000000000001}, "confidence": 0.7798, "input_tokens": 302, "latency_ms": 22.605298000001994} +{"id": "g0211-suporte_chip_esim-informal_abreviado-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.1667, "seguranca_perda_roubo": 0.026, "suporte_chip_esim": 0.6242, "sem_correspondencia": 0.1831}, "confidence": 0.2798, "input_tokens": 166, "latency_ms": 21.108959999992294} +{"id": "g0211-suporte_chip_esim-informal_abreviado-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.033, "suporte_chip_esim": 0.673, "suporte_configuracao": 0.2185, "sem_correspondencia": 0.0755}, "confidence": 0.3461, "input_tokens": 160, "latency_ms": 21.114035000010745} +{"id": "g0211-suporte_chip_esim-informal_abreviado-09-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_sem_sinal": 9.998000399920017e-05, "suporte_chip_esim": 0.9991001799640072, "seguranca_perda_roubo": 9.998000399920017e-05, "suporte_configuracao": 9.998000399920017e-05, "vas_cancelamento": 9.998000399920017e-05, "internet_pacote_adicional": 9.998000399920017e-05, "beneficios_consulta": 9.998000399920017e-05, "sem_correspondencia": 0.00029994001199760045}, "confidence": 0.9967, "input_tokens": 245, "latency_ms": 22.152805000018816} +{"id": "g0211-suporte_chip_esim-informal_abreviado-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0023002300230023005, "suporte_chip_esim": 0.8892889288928894, "suporte_configuracao": 0.10621062106210623, "sem_correspondencia": 0.0022002200220022005}, "confidence": 0.7329, "input_tokens": 162, "latency_ms": 21.239630999986048} +{"id": "g0211-suporte_chip_esim-informal_abreviado-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0004999500049995, "recarga_nao_creditada": 0.00019998000199980003, "suporte_sem_sinal": 9.999000099990002e-05, "vas_contratacao": 9.999000099990002e-05, "roaming_cobranca": 9.999000099990002e-05, "bonus_nao_recebido": 9.999000099990002e-05, "suporte_chip_esim": 0.9974002599740026, "seguranca_perda_roubo": 0.0007999200079992001, "conta_explicacao": 0.00019998000199980003, "plano_troca": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.9908, "input_tokens": 296, "latency_ms": 22.009271000001718} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0005, "suporte_configuracao": 0.0012, "suporte_chip_esim": 0.9963, "sem_correspondencia": 0.002}, "confidence": 0.9799, "input_tokens": 150, "latency_ms": 21.59347099998854} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 151, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_debito_automatico_digital": 0.00019998000199980009, "suporte_sem_sinal": 0.00019998000199980009, "seguranca_perda_roubo": 0.9883011698830119, "suporte_configuracao": 0.0006999300069993002, "recarga_nao_creditada": 0.0002999700029997001, "conta_segunda_via": 0.00019998000199980009, "suporte_chip_esim": 0.008299170082991704, "sem_correspondencia": 0.0017998200179982005}, "confidence": 0.964, "input_tokens": 265, "latency_ms": 22.035612000024685} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 9.997000899730082e-05, "conta_pagamento_confirmacao": 0.0024992502249325203, "suporte_sem_sinal": 9.997000899730082e-05, "marketplace_pedido": 9.997000899730082e-05, "suporte_chip_esim": 0.9944016794961512, "troca_numero": 0.0005998200539838048, "desconto_retencao": 9.997000899730082e-05, "conta_vencimento": 9.997000899730082e-05, "atendimento_humano": 9.997000899730082e-05, "conta_debito_automatico_digital": 9.997000899730082e-05, "cadastro_atualizacao": 9.997000899730082e-05, "seguranca_fraude": 9.997000899730082e-05, "cancelamento_linha": 9.997000899730082e-05, "seguranca_perda_roubo": 9.997000899730082e-05, "suporte_configuracao": 0.0012996101169649105, "sem_correspondencia": 9.997000899730082e-05}, "confidence": 0.9848, "input_tokens": 287, "latency_ms": 22.443163000019695} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9999930000490003, "suporte_sem_sinal": 9.999930000490002e-07, "marketplace_pedido": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "suporte_chip_esim": 9.999930000490002e-07, "seguranca_perda_roubo": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9999, "input_tokens": 249, "latency_ms": 21.847737000001644} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"conta_vencimento": 1.000191036487969e-06, "conta_debito_automatico_digital": 0.00010001910364879691, "suporte_configuracao": 0.9986907499332371, "marketplace_compra": 1.000191036487969e-06, "suporte_sem_sinal": 0.0005000955182439845, "fidelidade_pontos": 1.000191036487969e-06, "portabilidade": 1.000191036487969e-06, "internet_pacote_adicional": 0.0003000573109463907, "conta_segunda_via": 1.000191036487969e-06, "conta_explicacao": 1.000191036487969e-06, "vas_consulta": 1.000191036487969e-06, "plano_troca": 1.000191036487969e-06, "vas_contratacao": 0.00010001910364879691, "internet_consumo": 0.00020003820729759382, "seguranca_perda_roubo": 1.000191036487969e-06, "sem_correspondencia": 0.00010001910364879691}, "confidence": 0.9948, "input_tokens": 291, "latency_ms": 22.8583460000209} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_chip_esim": 0.00020001880176736612, "suporte_sem_sinal": 1.0000940088368305e-06, "beneficios_consulta": 1.0000940088368305e-06, "internet_consumo": 0.9997939806341795, "suporte_configuracao": 1.0000940088368305e-06, "conta_explicacao": 1.0000940088368305e-06, "seguranca_perda_roubo": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.9984, "input_tokens": 239, "latency_ms": 21.826984999989918} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"plano_consulta": 0.0006000600060006001, "conta_segunda_via": 0.0007000700070007002, "bonus_nao_recebido": 0.0004000400040004001, "suporte_configuracao": 0.003300330033003301, "roaming_pacote": 0.0004000400040004001, "suporte_chip_esim": 0.9304930493049306, "beneficios_consulta": 0.0005000500050005002, "fidelidade_pontos": 0.0004000400040004001, "cancelamento_linha": 0.03690369036903691, "seguranca_perda_roubo": 0.014801480148014804, "recarga_saldo": 0.0007000700070007002, "internet_problema_conexao": 0.006800680068006801, "suporte_sem_sinal": 0.0008000800080008002, "vas_consulta": 0.0004000400040004001, "negociacao_religacao": 0.0005000500050005002, "sem_correspondencia": 0.0023002300230023005}, "confidence": 0.8705, "input_tokens": 289, "latency_ms": 23.034588999991} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 1.0000890079217048e-06, "troca_numero": 1.0000890079217048e-06, "seguranca_fraude": 1.0000890079217048e-06, "conta_explicacao": 1.0000890079217048e-06, "conta_vencimento": 1.0000890079217048e-06, "cadastro_atualizacao": 1.0000890079217048e-06, "suporte_chip_esim": 1.0000890079217048e-06, "reclamacao_atendimento": 0.9999889990209128, "conta_debito_automatico_digital": 1.0000890079217048e-06, "conta_contestacao": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9997, "input_tokens": 282, "latency_ms": 22.524403999995002} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"fidelidade_pontos": 9.999860001959973e-05, "parceiros_ofertas": 9.999860001959973e-07, "suporte_configuracao": 9.999860001959973e-07, "suporte_sem_sinal": 9.999860001959973e-07, "plano_nova_linha": 9.999860001959973e-07, "vas_consulta": 9.999860001959973e-07, "seguranca_fraude": 9.999860001959973e-07, "vas_cancelamento": 9.999860001959973e-07, "beneficios_consulta": 9.999860001959973e-07, "recarga_realizar": 9.999860001959973e-07, "seguranca_perda_roubo": 9.999860001959973e-07, "internet_problema_conexao": 9.999860001959973e-07, "desconto_retencao": 9.999860001959973e-07, "conta_pagamento_confirmacao": 9.999860001959973e-07, "suporte_chip_esim": 0.9998860015959777, "sem_correspondencia": 9.999860001959973e-07}, "confidence": 0.9995, "input_tokens": 289, "latency_ms": 22.808397999995123} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.11519999999999997, "seguranca_perda_roubo": 0.13569999999999996, "marketplace_pedido": 0.004199999999999999, "conta_debito_automatico_digital": 0.0016999999999999995, "bonus_nao_recebido": 0.0022999999999999995, "suporte_configuracao": 0.0016999999999999995, "plano_nova_linha": 0.004599999999999999, "marketplace_compra": 0.0023999999999999994, "conta_contestacao": 0.7194999999999999, "parceiros_ofertas": 0.0015999999999999996, "suporte_sem_sinal": 0.0016999999999999995, "sem_correspondencia": 0.009399999999999999}, "confidence": 0.6299, "input_tokens": 299, "latency_ms": 22.463619999996354} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 0.00010001920368710793, "recarga_nao_creditada": 0.0003000576110613237, "conta_vencimento": 1.0001920368710792e-06, "beneficios_consulta": 1.0001920368710792e-06, "vas_contratacao": 1.0001920368710792e-06, "reclamacao_atendimento": 1.0001920368710792e-06, "troca_numero": 1.0001920368710792e-06, "seguranca_perda_roubo": 1.0001920368710792e-06, "suporte_chip_esim": 0.9994919024452694, "suporte_sem_sinal": 1.0001920368710792e-06, "suporte_configuracao": 0.00010001920368710793, "sem_correspondencia": 1.0001920368710792e-06}, "confidence": 0.9971, "input_tokens": 277, "latency_ms": 22.770212000011725} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "seguranca_perda_roubo": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "seguranca_fraude": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "recarga_nao_creditada": 0.9999890001209989, "suporte_configuracao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 22.669350999990456} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_problema_conexao": 0.28687131286871315, "marketplace_pedido": 0.0021997800219978004, "conta_segunda_via": 0.0021997800219978004, "conta_contestacao": 0.0021997800219978004, "plano_consulta": 0.004399560043995601, "suporte_chip_esim": 0.0021997800219978004, "conta_debito_automatico_digital": 0.0023997600239976003, "seguranca_fraude": 0.10568943105689431, "portabilidade": 0.0021997800219978004, "seguranca_perda_roubo": 0.5851414858514149, "roaming_cobranca": 0.0022997700229977, "sem_correspondencia": 0.0021997800219978004}, "confidence": 0.5807, "input_tokens": 287, "latency_ms": 22.005930000005947} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.18311831183118313, "seguranca_fraude": 0.4977497749774977, "suporte_chip_esim": 0.14711471147114713, "sem_correspondencia": 0.172017201720172}, "confidence": 0.1035, "input_tokens": 159, "latency_ms": 21.159654000001638} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_pagamento_confirmacao": 0.0005999400059993998, "conta_segunda_via": 0.0006999300069992999, "internet_problema_conexao": 0.7773222677732224, "seguranca_perda_roubo": 0.027997200279971997, "marketplace_compra": 0.0007999200079991999, "plano_nova_linha": 0.0008999100089990998, "vas_contratacao": 0.0017998200179981997, "recarga_realizar": 0.0007999200079991999, "suporte_chip_esim": 0.0008999100089990998, "atendimento_humano": 0.03289671032896709, "conta_debito_automatico_digital": 0.0006999300069992999, "bonus_nao_recebido": 0.0007999200079991999, "seguranca_fraude": 0.15128487151284867, "recarga_saldo": 0.0007999200079991999, "plano_consulta": 0.0007999200079991999, "sem_correspondencia": 0.0008999100089990998}, "confidence": 0.7235, "input_tokens": 296, "latency_ms": 21.766226000011102} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.063006300630063, "vas_contratacao": 0.0692069206920692, "seguranca_perda_roubo": 0.063006300630063, "roaming_cobranca": 0.3151315131513151, "seguranca_fraude": 0.063006300630063, "bonus_nao_recebido": 0.04760476047604761, "conta_explicacao": 0.0692069206920692, "conta_vencimento": 0.06710671067106712, "suporte_chip_esim": 0.063006300630063, "conta_contestacao": 0.06710671067106712, "negociacao_divida": 0.04760476047604761, "sem_correspondencia": 0.06500650065006501}, "confidence": 0.0903, "input_tokens": 290, "latency_ms": 21.72710199999983} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0631, "seguranca_fraude": 0.1143, "suporte_chip_esim": 0.7872, "sem_correspondencia": 0.0354}, "confidence": 0.4742, "input_tokens": 155, "latency_ms": 20.69875500001217} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.7313731373137314, "suporte_chip_esim": 0.012201220122012203, "seguranca_fraude": 0.24692469246924695, "sem_correspondencia": 0.009500950095009501}, "confidence": 0.5149, "input_tokens": 156, "latency_ms": 21.557344999990846} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9402059794020599, "suporte_chip_esim": 0.0011998800119988001, "seguranca_fraude": 0.057394260573942604, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.8284, "input_tokens": 155, "latency_ms": 23.276736000013898} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"seguranca_fraude": 0.06710000000000003, "plano_nova_linha": 0.8498000000000003, "suporte_chip_esim": 0.005500000000000001, "roaming_cobranca": 0.002500000000000001, "conta_segunda_via": 0.002200000000000001, "internet_pacote_adicional": 0.002300000000000001, "seguranca_perda_roubo": 0.032700000000000014, "internet_problema_conexao": 0.002200000000000001, "cadastro_atualizacao": 0.002300000000000001, "desconto_retencao": 0.002200000000000001, "fidelidade_pontos": 0.025700000000000008, "sem_correspondencia": 0.005500000000000001}, "confidence": 0.7319, "input_tokens": 286, "latency_ms": 24.6340329999839} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.0009, "suporte_chip_esim": 0.0009, "seguranca_perda_roubo": 0.6864, "internet_pacote_adicional": 0.0009, "marketplace_pedido": 0.0009, "cadastro_atualizacao": 0.0009, "parceiros_ofertas": 0.0009, "recarga_saldo": 0.0009, "troca_numero": 0.0281, "vas_consulta": 0.001, "seguranca_fraude": 0.2773, "sem_correspondencia": 0.0009}, "confidence": 0.6893, "input_tokens": 275, "latency_ms": 22.774034000008214} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"internet_consumo": 0.00010002000400080017, "seguranca_perda_roubo": 0.010302060412082417, "seguranca_fraude": 0.9114822964592919, "marketplace_pedido": 0.00010002000400080017, "internet_pacote_adicional": 0.00010002000400080017, "portabilidade": 0.0009001800360072014, "roaming_duvida": 0.00010002000400080017, "atendimento_humano": 0.040708141628325666, "cadastro_atualizacao": 0.00010002000400080017, "suporte_chip_esim": 0.03590718143628726, "parceiros_ofertas": 0.00010002000400080017, "sem_correspondencia": 0.00010002000400080017}, "confidence": 0.8407, "input_tokens": 281, "latency_ms": 23.141387000009672} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.5243, "fidelidade_pontos": 0.0033, "conta_explicacao": 0.0021, "seguranca_fraude": 0.0876, "seguranca_perda_roubo": 0.3747, "suporte_chip_esim": 0.0033, "marketplace_compra": 0.0021, "sem_correspondencia": 0.0026}, "confidence": 0.5197, "input_tokens": 236, "latency_ms": 21.877026999987947} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.2519, "suporte_chip_esim": 0.2441, "seguranca_perda_roubo": 0.2441, "sem_correspondencia": 0.2599}, "confidence": 0.0002, "input_tokens": 158, "latency_ms": 21.742731000017557} +{"id": "g0220-seguranca_perda_roubo-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"marketplace_compra": 0.0002999400119976006, "internet_consumo": 0.0008998200359928018, "seguranca_fraude": 0.9869026194761052, "recarga_realizar": 0.00039992001599680084, "conta_explicacao": 0.00039992001599680084, "suporte_sem_sinal": 0.000499900019996001, "conta_debito_automatico_digital": 0.00039992001599680084, "portabilidade": 0.00039992001599680084, "suporte_chip_esim": 0.00039992001599680084, "troca_numero": 0.0002999400119976006, "roaming_pacote": 0.000499900019996001, "conta_contestacao": 0.00039992001599680084, "marketplace_pedido": 0.00039992001599680084, "vas_cancelamento": 0.006998600279944015, "cadastro_atualizacao": 0.00039992001599680084, "sem_correspondencia": 0.00039992001599680084}, "confidence": 0.9665, "input_tokens": 289, "latency_ms": 22.96654799999942} +{"id": "g0220-seguranca_perda_roubo-regionalismo-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.3899610038996101, "reclamacao_atendimento": 0.00019998000199980003, "recarga_nao_creditada": 0.00019998000199980003, "recarga_realizar": 0.00019998000199980003, "seguranca_fraude": 0.2808719128087191, "suporte_chip_esim": 0.009699030096990302, "conta_explicacao": 0.00019998000199980003, "vas_cancelamento": 0.00019998000199980003, "seguranca_perda_roubo": 0.31336866313368666, "internet_pacote_adicional": 0.0008999100089991, "atendimento_humano": 0.0006999300069993001, "internet_consumo": 0.0008999100089991, "bonus_nao_recebido": 0.00019998000199980003, "plano_nova_linha": 0.00019998000199980003, "plano_consulta": 0.00019998000199980003, "sem_correspondencia": 0.001999800019998}, "confidence": 0.5759, "input_tokens": 290, "latency_ms": 23.418222999993077} +{"id": "g0220-seguranca_perda_roubo-regionalismo-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"portabilidade": 0.0018, "suporte_chip_esim": 0.0014, "reclamacao_atendimento": 0.0012, "conta_vencimento": 0.0013, "roaming_duvida": 0.0058, "plano_troca": 0.0012, "seguranca_perda_roubo": 0.8693, "recarga_saldo": 0.0011, "desconto_retencao": 0.0012, "troca_numero": 0.0016, "seguranca_fraude": 0.1053, "internet_problema_conexao": 0.004, "fidelidade_resgate": 0.0012, "internet_pacote_adicional": 0.0012, "recarga_nao_creditada": 0.0012, "sem_correspondencia": 0.0012}, "confidence": 0.8144, "input_tokens": 292, "latency_ms": 23.762938000004397} +{"id": "g0220-seguranca_perda_roubo-regionalismo-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.06301890567170153, "suporte_chip_esim": 0.0008002400720216068, "reclamacao_atendimento": 0.0003000900270081025, "portabilidade": 0.0003000900270081025, "seguranca_fraude": 0.9148744623387018, "fidelidade_resgate": 0.0003000900270081025, "negociacao_divida": 0.0003000900270081025, "vas_consulta": 0.0003000900270081025, "conta_explicacao": 0.0003000900270081025, "parceiros_ofertas": 0.0003000900270081025, "recarga_realizar": 0.0003000900270081025, "marketplace_compra": 0.0004001200360108034, "conta_debito_automatico_digital": 0.0003000900270081025, "atendimento_humano": 0.0003000900270081025, "cancelamento_linha": 0.017305191557467244, "sem_correspondencia": 0.000600180054016205}, "confidence": 0.868, "input_tokens": 291, "latency_ms": 22.30938400001037} +{"id": "g0220-seguranca_perda_roubo-regionalismo-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.0007000000000000001, "cancelamento_linha": 0.0009000000000000001, "seguranca_perda_roubo": 0.3541000000000001, "roaming_pacote": 0.0006000000000000001, "fidelidade_resgate": 0.0016000000000000003, "portabilidade": 0.09910000000000001, "conta_debito_automatico_digital": 0.015700000000000002, "parceiros_ofertas": 0.00030000000000000003, "vas_consulta": 0.00030000000000000003, "internet_problema_conexao": 0.05390000000000001, "bonus_nao_recebido": 0.00030000000000000003, "suporte_chip_esim": 0.005300000000000001, "beneficios_consulta": 0.00030000000000000003, "conta_explicacao": 0.0018000000000000002, "seguranca_fraude": 0.46190000000000003, "sem_correspondencia": 0.0032000000000000006}, "confidence": 0.5422, "input_tokens": 290, "latency_ms": 22.46877999999697} +{"id": "g0220-seguranca_perda_roubo-regionalismo-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"suporte_sem_sinal": 0.0006000600060006002, "plano_nova_linha": 0.0003000300030003001, "seguranca_perda_roubo": 0.05730573057305732, "marketplace_pedido": 0.00040004000400040016, "suporte_chip_esim": 0.0009000900090009004, "conta_pagamento_confirmacao": 0.0003000300030003001, "parceiros_ofertas": 0.0003000300030003001, "internet_consumo": 0.0009000900090009004, "seguranca_fraude": 0.9364936493649368, "cadastro_atualizacao": 0.00040004000400040016, "recarga_nao_creditada": 0.0003000300030003001, "troca_numero": 0.0003000300030003001, "fidelidade_resgate": 0.00040004000400040016, "portabilidade": 0.0003000300030003001, "vas_contratacao": 0.00040004000400040016, "sem_correspondencia": 0.00040004000400040016}, "confidence": 0.9014, "input_tokens": 285, "latency_ms": 23.895611000000372} +{"id": "g0220-seguranca_perda_roubo-regionalismo-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_cobranca": 0.29850000000000004, "cancelamento_linha": 0.022100000000000005, "seguranca_fraude": 0.32270000000000004, "marketplace_pedido": 0.0005000000000000001, "suporte_chip_esim": 0.0027000000000000006, "seguranca_perda_roubo": 0.35170000000000007, "vas_consulta": 0.0005000000000000001, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.4183, "input_tokens": 226, "latency_ms": 21.985164000000168} +{"id": "g0220-seguranca_perda_roubo-regionalismo-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.8262553360031684, "marketplace_pedido": 1.0001880353506457e-06, "suporte_chip_esim": 1.0001880353506457e-06, "internet_consumo": 1.0001880353506457e-06, "suporte_configuracao": 0.00020003760707012913, "beneficios_consulta": 1.0001880353506457e-06, "seguranca_perda_roubo": 0.17323256772273182, "internet_problema_conexao": 0.00030005641060519366, "recarga_realizar": 1.0001880353506457e-06, "portabilidade": 1.0001880353506457e-06, "conta_vencimento": 1.0001880353506457e-06, "desconto_retencao": 1.0001880353506457e-06, "negociacao_religacao": 1.0001880353506457e-06, "conta_pagamento_confirmacao": 1.0001880353506457e-06, "roaming_pacote": 1.0001880353506457e-06, "sem_correspondencia": 1.0001880353506457e-06}, "confidence": 0.8312, "input_tokens": 289, "latency_ms": 23.310232000000042} +{"id": "g0220-seguranca_perda_roubo-regionalismo-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.8986, "suporte_chip_esim": 0.0067, "seguranca_perda_roubo": 0.0878, "sem_correspondencia": 0.0069}, "confidence": 0.7276, "input_tokens": 152, "latency_ms": 21.138223999997763} +{"id": "g0220-seguranca_perda_roubo-regionalismo-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.00039996000399960017, "seguranca_perda_roubo": 0.666133386661334, "parceiros_ofertas": 0.00039996000399960017, "vas_consulta": 0.00039996000399960017, "seguranca_fraude": 0.29097090290970906, "suporte_chip_esim": 0.002499750024997501, "recarga_realizar": 0.00039996000399960017, "roaming_cobranca": 0.012198780121987805, "vas_cancelamento": 0.02499750024997501, "recarga_saldo": 0.00039996000399960017, "conta_explicacao": 0.00039996000399960017, "sem_correspondencia": 0.0007999200079992003}, "confidence": 0.6722, "input_tokens": 282, "latency_ms": 23.258300999998482} +{"id": "g0220-seguranca_perda_roubo-regionalismo-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_explicacao": 0.0004, "suporte_chip_esim": 0.0019, "suporte_configuracao": 0.0143, "conta_debito_automatico_digital": 0.0003, "conta_contestacao": 0.0004, "seguranca_fraude": 0.0311, "seguranca_perda_roubo": 0.9513, "sem_correspondencia": 0.0003}, "confidence": 0.8851, "input_tokens": 250, "latency_ms": 22.77664999999729} +{"id": "g0220-seguranca_perda_roubo-regionalismo-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 1.0000950090258573e-06, "reclamacao_atendimento": 0.00010000950090258575, "portabilidade": 0.00010000950090258575, "suporte_configuracao": 0.0002000190018051715, "suporte_chip_esim": 1.0000950090258573e-06, "conta_debito_automatico_digital": 1.0000950090258573e-06, "cancelamento_linha": 0.997794790505098, "seguranca_fraude": 0.0014001330126362003, "recarga_nao_creditada": 1.0000950090258573e-06, "troca_numero": 1.0000950090258573e-06, "seguranca_perda_roubo": 0.0003000285027077572, "sem_correspondencia": 0.00010000950090258575}, "confidence": 0.9921, "input_tokens": 274, "latency_ms": 22.963964000012993} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 202, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.8825, "suporte_chip_esim": 0.0189, "seguranca_perda_roubo": 0.0702, "sem_correspondencia": 0.0284}, "confidence": 0.6589, "input_tokens": 182, "latency_ms": 22.94800499998928} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.010300000000000002, "seguranca_perda_roubo": 0.7823000000000001, "seguranca_fraude": 0.19800000000000004, "sem_correspondencia": 0.009400000000000002}, "confidence": 0.5644, "input_tokens": 180, "latency_ms": 22.290982000015447} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_chip_esim": 0.0343, "seguranca_fraude": 0.6944, "internet_pacote_adicional": 0.0612, "sem_correspondencia": 0.2101}, "confidence": 0.3741, "input_tokens": 173, "latency_ms": 21.26293200001328} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 181, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.002300460092018404, "conta_segunda_via": 0.0024004800960192043, "seguranca_fraude": 0.06531306261252251, "suporte_chip_esim": 0.02260452090418084, "conta_debito_automatico_digital": 0.002300460092018404, "roaming_pacote": 0.002300460092018404, "suporte_configuracao": 0.021204240848169638, "desconto_retencao": 0.002300460092018404, "recarga_saldo": 0.0026005201040208044, "vas_contratacao": 0.007201440288057612, "conta_vencimento": 0.0026005201040208044, "cancelamento_linha": 0.08851770354070815, "seguranca_perda_roubo": 0.7710542108421686, "troca_numero": 0.0025005001000200045, "vas_consulta": 0.0025005001000200045, "sem_correspondencia": 0.002300460092018404}, "confidence": 0.6602, "input_tokens": 315, "latency_ms": 23.851720000010346} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_consulta": 0.0019003800760152027, "portabilidade": 0.0018003600720144027, "seguranca_perda_roubo": 0.4930986197239447, "seguranca_fraude": 0.44198839767953585, "bonus_nao_recebido": 0.0018003600720144027, "suporte_chip_esim": 0.0037007401480296056, "recarga_saldo": 0.0017003400680136024, "plano_nova_linha": 0.04440888177635527, "recarga_realizar": 0.0017003400680136024, "desconto_retencao": 0.0017003400680136024, "roaming_duvida": 0.0018003600720144027, "sem_correspondencia": 0.004400880176035207}, "confidence": 0.609, "input_tokens": 309, "latency_ms": 22.928892000010137} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"reclamacao_atendimento": 0.001, "atendimento_humano": 0.0016, "suporte_chip_esim": 0.0011, "seguranca_fraude": 0.0025, "fidelidade_pontos": 0.0011, "marketplace_compra": 0.0011, "recarga_realizar": 0.0011, "conta_pagamento_confirmacao": 0.0011, "internet_problema_conexao": 0.9762, "beneficios_consulta": 0.0011, "seguranca_perda_roubo": 0.0094, "sem_correspondencia": 0.0027}, "confidence": 0.9354, "input_tokens": 307, "latency_ms": 22.11841900000877} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.025402540254025403, "plano_consulta": 0.03480348034803481, "negociacao_divida": 0.025402540254025403, "recarga_nao_creditada": 0.023902390239023907, "roaming_duvida": 0.023902390239023907, "conta_contestacao": 0.024602460246024607, "seguranca_perda_roubo": 0.37073707370737075, "marketplace_compra": 0.023202320232023205, "seguranca_fraude": 0.19381938193819384, "conta_explicacao": 0.024602460246024607, "vas_cancelamento": 0.027902790279027905, "fidelidade_resgate": 0.04750475047504751, "plano_troca": 0.023902390239023907, "internet_consumo": 0.06700670067006702, "suporte_chip_esim": 0.039403940394039404, "sem_correspondencia": 0.023902390239023907}, "confidence": 0.2177, "input_tokens": 319, "latency_ms": 22.243434000017714} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.1670334066813363, "vas_consulta": 0.07071414282856572, "fidelidade_pontos": 0.07071414282856572, "suporte_chip_esim": 0.08011602320464094, "recarga_realizar": 0.07071414282856572, "vas_contratacao": 0.07071414282856572, "seguranca_perda_roubo": 0.10952190438087618, "reclamacao_atendimento": 0.07071414282856572, "negociacao_religacao": 0.07301460292058412, "internet_pacote_adicional": 0.07071414282856572, "recarga_nao_creditada": 0.07301460292058412, "sem_correspondencia": 0.07301460292058412}, "confidence": 0.0178, "input_tokens": 316, "latency_ms": 23.35023400002001} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 171, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"bonus_nao_recebido": 0.00010001000100010003, "suporte_configuracao": 0.00010001000100010003, "roaming_pacote": 0.00010001000100010003, "cancelamento_linha": 0.9849984998499851, "desconto_retencao": 0.00010001000100010003, "internet_problema_conexao": 0.006800680068006801, "seguranca_perda_roubo": 0.0009000900090009002, "vas_cancelamento": 0.00030003000300030005, "negociacao_religacao": 0.00010001000100010003, "fidelidade_resgate": 0.00010001000100010003, "marketplace_compra": 0.00010001000100010003, "internet_pacote_adicional": 0.00020002000200020005, "suporte_chip_esim": 0.00010001000100010003, "seguranca_fraude": 0.005700570057005702, "atendimento_humano": 0.00020002000200020005, "sem_correspondencia": 0.00010001000100010003}, "confidence": 0.9642, "input_tokens": 313, "latency_ms": 22.384642999980997} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.0061, "conta_explicacao": 0.0063, "beneficios_consulta": 0.0063, "suporte_chip_esim": 0.0227, "plano_nova_linha": 0.4866, "cancelamento_linha": 0.2437, "suporte_sem_sinal": 0.0067, "seguranca_perda_roubo": 0.1356, "conta_contestacao": 0.0063, "vas_cancelamento": 0.0061, "seguranca_fraude": 0.0626, "sem_correspondencia": 0.011}, "confidence": 0.41, "input_tokens": 300, "latency_ms": 23.9412859999959} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.31910000000000005, "seguranca_fraude": 0.6009000000000001, "suporte_chip_esim": 0.032600000000000004, "sem_correspondencia": 0.047400000000000005}, "confidence": 0.3315, "input_tokens": 182, "latency_ms": 24.6285850000163} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"atendimento_humano": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "cancelamento_linha": 0.9999850002249971, "vas_consulta": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 316, "latency_ms": 23.92814499998508} +{"id": "g0225-seguranca_fraude-informal_abreviado-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"fidelidade_resgate": 0.025597440255974404, "marketplace_compra": 0.06229377062293771, "seguranca_perda_roubo": 0.0408959104089591, "roaming_cobranca": 0.025597440255974404, "conta_contestacao": 0.10118988101189881, "suporte_chip_esim": 0.0120987901209879, "parceiros_ofertas": 0.0575942405759424, "suporte_sem_sinal": 0.025597440255974404, "reclamacao_atendimento": 0.48635136486351366, "conta_explicacao": 0.14048595140485953, "vas_cancelamento": 0.017598240175982403, "sem_correspondencia": 0.0046995300469953}, "confidence": 0.2929, "input_tokens": 304, "latency_ms": 24.810845000018844} +{"id": "g0225-seguranca_fraude-informal_abreviado-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_contestacao": 0.0112988701129887, "seguranca_perda_roubo": 0.0660933906609339, "seguranca_fraude": 0.0446955304469553, "internet_consumo": 0.11068893110688932, "conta_pagamento_confirmacao": 0.010998900109989001, "conta_segunda_via": 0.0105989401059894, "reclamacao_atendimento": 0.6925307469253075, "sem_correspondencia": 0.053094690530946904}, "confidence": 0.461, "input_tokens": 261, "latency_ms": 26.387840000012375} +{"id": "g0225-seguranca_fraude-informal_abreviado-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.0313968603139686, "vas_cancelamento": 0.007699230076992301, "seguranca_perda_roubo": 0.007699230076992301, "conta_contestacao": 0.008999100089991, "seguranca_fraude": 0.07899210078992101, "internet_pacote_adicional": 0.030396960303969604, "internet_consumo": 0.19388061193880612, "fidelidade_resgate": 0.010198980101989802, "marketplace_pedido": 0.015098490150984903, "suporte_chip_esim": 0.0086991300869913, "marketplace_compra": 0.0143985601439856, "sem_correspondencia": 0.5925407459254075}, "confidence": 0.4474, "input_tokens": 301, "latency_ms": 27.119575000000395} +{"id": "g0225-seguranca_fraude-informal_abreviado-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_consumo": 0.14708529147085295, "vas_contratacao": 0.003599640035996401, "seguranca_perda_roubo": 0.006999300069993003, "conta_debito_automatico_digital": 0.0012998700129987003, "roaming_duvida": 0.28307169283071704, "seguranca_fraude": 0.20027997200279976, "portabilidade": 0.06779322067793223, "conta_contestacao": 0.0012998700129987003, "plano_nova_linha": 0.11998800119988004, "conta_pagamento_confirmacao": 0.0012998700129987003, "marketplace_pedido": 0.0013998600139986004, "recarga_nao_creditada": 0.005399460053994602, "recarga_realizar": 0.0013998600139986004, "roaming_cobranca": 0.12278772122787725, "marketplace_compra": 0.0013998600139986004, "sem_correspondencia": 0.03489651034896511}, "confidence": 0.3114, "input_tokens": 306, "latency_ms": 25.53893300000709} +{"id": "g0225-seguranca_fraude-informal_abreviado-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9885011498850118, "conta_vencimento": 9.999000099990004e-05, "troca_numero": 0.00019998000199980009, "beneficios_consulta": 9.999000099990004e-05, "seguranca_fraude": 0.0014998500149985005, "conta_contestacao": 9.999000099990004e-05, "fidelidade_resgate": 0.003299670032996701, "recarga_saldo": 9.999000099990004e-05, "recarga_nao_creditada": 0.0010998900109989004, "portabilidade": 0.0013998600139986004, "seguranca_perda_roubo": 0.0008999100089991003, "conta_debito_automatico_digital": 9.999000099990004e-05, "fidelidade_pontos": 9.999000099990004e-05, "negociacao_religacao": 9.999000099990004e-05, "internet_consumo": 0.0002999700029997001, "sem_correspondencia": 0.0020997900209979007}, "confidence": 0.9693, "input_tokens": 304, "latency_ms": 25.229601000006596} +{"id": "g0225-seguranca_fraude-informal_abreviado-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_contestacao": 0.011, "seguranca_perda_roubo": 0.6833, "seguranca_fraude": 0.2573, "sem_correspondencia": 0.0484}, "confidence": 0.419, "input_tokens": 169, "latency_ms": 24.332833999977765} +{"id": "g0225-seguranca_fraude-informal_abreviado-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0031003100310031, "conta_vencimento": 0.0025002500250025004, "seguranca_fraude": 0.45654565456545654, "conta_contestacao": 0.0036003600360036, "roaming_cobranca": 0.0047004700470047005, "seguranca_perda_roubo": 0.0549054905490549, "bonus_nao_recebido": 0.0036003600360036, "sem_correspondencia": 0.471047104710471}, "confidence": 0.5331, "input_tokens": 243, "latency_ms": 23.882926999988285} +{"id": "g0225-seguranca_fraude-informal_abreviado-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.027, "seguranca_perda_roubo": 0.0678, "seguranca_fraude": 0.1171, "sem_correspondencia": 0.7881}, "confidence": 0.4815, "input_tokens": 165, "latency_ms": 21.710804000008466} +{"id": "g0225-seguranca_fraude-informal_abreviado-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_problema_conexao": 0.15816836632673467, "recarga_nao_creditada": 0.2803439312137572, "suporte_configuracao": 0.04599080183963208, "suporte_sem_sinal": 0.008298340331933614, "seguranca_perda_roubo": 0.0619876024795041, "fidelidade_pontos": 0.004899020195960808, "beneficios_consulta": 0.004399120175964807, "conta_pagamento_confirmacao": 0.004599080183963208, "conta_contestacao": 0.004299140171965607, "seguranca_fraude": 0.3947210557888422, "roaming_duvida": 0.0046990601879624075, "roaming_pacote": 0.004399120175964807, "plano_consulta": 0.004199160167966407, "atendimento_humano": 0.004299140171965607, "parceiros_ofertas": 0.004299140171965607, "sem_correspondencia": 0.010397920415916816}, "confidence": 0.4111, "input_tokens": 303, "latency_ms": 22.29599300000018} +{"id": "g0225-seguranca_fraude-informal_abreviado-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.016698330166983303, "recarga_realizar": 0.0161983801619838, "seguranca_perda_roubo": 0.06919308069193081, "seguranca_fraude": 0.7949205079492051, "fidelidade_resgate": 0.016698330166983303, "conta_contestacao": 0.0161983801619838, "internet_pacote_adicional": 0.0161983801619838, "sem_correspondencia": 0.05389461053894611}, "confidence": 0.5857, "input_tokens": 252, "latency_ms": 22.457156999990957} +{"id": "g0225-seguranca_fraude-informal_abreviado-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 117, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.0227, "roaming_pacote": 0.1082, "marketplace_compra": 0.0227, "seguranca_perda_roubo": 0.0386, "seguranca_fraude": 0.3958, "conta_pagamento_confirmacao": 0.0188, "suporte_chip_esim": 0.0213, "sem_correspondencia": 0.3719}, "confidence": 0.3126, "input_tokens": 260, "latency_ms": 23.99110299998597} +{"id": "g0225-seguranca_fraude-informal_abreviado-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0007999999999999998, "conta_segunda_via": 0.0007999999999999998, "seguranca_fraude": 0.9870999999999998, "plano_nova_linha": 0.0006999999999999999, "negociacao_divida": 0.0007999999999999998, "conta_contestacao": 0.0007999999999999998, "seguranca_perda_roubo": 0.0026999999999999997, "sem_correspondencia": 0.006299999999999998}, "confidence": 0.9573, "input_tokens": 248, "latency_ms": 22.059482999992497} +{"id": "g0227-seguranca_fraude-regionalismo-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 0.0018001800180018, "cadastro_atualizacao": 0.0005000500050005, "troca_numero": 0.9425942594259425, "seguranca_fraude": 0.034403440344034406, "plano_consulta": 0.0005000500050005, "suporte_chip_esim": 0.0006000600060006, "marketplace_compra": 0.0006000600060006, "roaming_pacote": 0.0013001300130013002, "seguranca_perda_roubo": 0.0070007000700070005, "bonus_nao_recebido": 0.0008000800080008001, "conta_contestacao": 0.0006000600060006, "sem_correspondencia": 0.0093009300930093}, "confidence": 0.8803, "input_tokens": 321, "latency_ms": 22.329239000015377} +{"id": "g0227-seguranca_fraude-regionalismo-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 201, "length_bucket": "longo"}, "pred": "recarga_saldo", "probabilities": {"marketplace_compra": 0.04610000000000001, "vas_contratacao": 0.004200000000000001, "conta_explicacao": 0.006500000000000001, "conta_contestacao": 0.04830000000000001, "recarga_saldo": 0.32670000000000005, "seguranca_perda_roubo": 0.3027000000000001, "plano_troca": 0.0045000000000000005, "vas_consulta": 0.15100000000000002, "internet_problema_conexao": 0.004200000000000001, "plano_consulta": 0.013000000000000001, "seguranca_fraude": 0.03270000000000001, "sem_correspondencia": 0.06010000000000001}, "confidence": 0.2993, "input_tokens": 320, "latency_ms": 21.50741799999878} +{"id": "g0227-seguranca_fraude-regionalismo-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.21702170217021705, "conta_contestacao": 0.032203220322032204, "seguranca_fraude": 0.24202420242024203, "seguranca_perda_roubo": 0.07380738073807382, "recarga_nao_creditada": 0.024302430243024302, "recarga_realizar": 0.024302430243024302, "internet_consumo": 0.18561856185618564, "sem_correspondencia": 0.20072007200720074}, "confidence": 0.1374, "input_tokens": 254, "latency_ms": 21.267090999998572} +{"id": "g0227-seguranca_fraude-regionalismo-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 174, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9957004299570046, "conta_contestacao": 9.999000099990004e-05, "seguranca_perda_roubo": 0.0002999700029997001, "suporte_configuracao": 0.0023997600239976007, "conta_segunda_via": 9.999000099990004e-05, "fidelidade_resgate": 9.999000099990004e-05, "seguranca_fraude": 0.0002999700029997001, "sem_correspondencia": 0.0009999000099990003}, "confidence": 0.9843, "input_tokens": 268, "latency_ms": 21.361604000020407} +{"id": "g0227-seguranca_fraude-regionalismo-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.5285000000000001, "desconto_retencao": 0.014600000000000002, "conta_contestacao": 0.015100000000000002, "conta_debito_automatico_digital": 0.016600000000000004, "suporte_chip_esim": 0.15500000000000003, "seguranca_fraude": 0.16760000000000003, "seguranca_perda_roubo": 0.07920000000000002, "sem_correspondencia": 0.023400000000000004}, "confidence": 0.3233, "input_tokens": 277, "latency_ms": 21.388930000000528} +{"id": "g0227-seguranca_fraude-regionalismo-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 186, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.519, "conta_contestacao": 0.0036, "seguranca_fraude": 0.4726, "sem_correspondencia": 0.0048}, "confidence": 0.4657, "input_tokens": 183, "latency_ms": 21.01779500000589} +{"id": "g0227-seguranca_fraude-regionalismo-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 194, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 0.009100910091009102, "recarga_realizar": 0.008300830083008302, "plano_troca": 0.0061006100610061014, "conta_contestacao": 0.006700670067006702, "plano_consulta": 0.17641764176417643, "seguranca_fraude": 0.05260526052605261, "roaming_duvida": 0.13421342134213424, "suporte_configuracao": 0.03290329032903291, "reclamacao_atendimento": 0.0061006100610061014, "negociacao_divida": 0.006300630063006301, "plano_nova_linha": 0.18631863186318634, "seguranca_perda_roubo": 0.07180718071807182, "internet_problema_conexao": 0.15211521152115215, "marketplace_pedido": 0.11301130113011303, "conta_explicacao": 0.027702770277027704, "sem_correspondencia": 0.010301030103010303}, "confidence": 0.194, "input_tokens": 326, "latency_ms": 22.214139999988447} +{"id": "g0227-seguranca_fraude-regionalismo-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 195, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.2056, "conta_contestacao": 0.1067, "seguranca_perda_roubo": 0.2945, "sem_correspondencia": 0.3932}, "confidence": 0.0687, "input_tokens": 184, "latency_ms": 20.601539000011826} +{"id": "g0227-seguranca_fraude-regionalismo-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.006700670067006701, "seguranca_fraude": 0.1204120412041204, "conta_contestacao": 0.006700670067006701, "plano_consulta": 0.143014301430143, "vas_contratacao": 0.007600760076007601, "suporte_configuracao": 0.2734273427342734, "conta_segunda_via": 0.006700670067006701, "conta_debito_automatico_digital": 0.013001300130013, "internet_consumo": 0.1909190919091909, "conta_vencimento": 0.006700670067006701, "seguranca_perda_roubo": 0.039403940394039404, "suporte_chip_esim": 0.050605060506050605, "negociacao_divida": 0.0070007000700070005, "portabilidade": 0.039403940394039404, "marketplace_compra": 0.0783078307830783, "sem_correspondencia": 0.0101010101010101}, "confidence": 0.236, "input_tokens": 320, "latency_ms": 22.331851000018332} +{"id": "g0227-seguranca_fraude-regionalismo-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.3371, "seguranca_fraude": 0.3589, "conta_contestacao": 0.1544, "sem_correspondencia": 0.1496}, "confidence": 0.0572, "input_tokens": 184, "latency_ms": 21.147909999996273} +{"id": "g0227-seguranca_fraude-regionalismo-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 187, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"suporte_sem_sinal": 0.0116988301169883, "cancelamento_linha": 0.40355964403559635, "seguranca_perda_roubo": 0.029897010298970097, "recarga_saldo": 0.0026997300269973, "plano_troca": 0.006399360063993599, "troca_numero": 0.4896510348965103, "suporte_chip_esim": 0.008699130086991299, "plano_consulta": 0.0028997100289970996, "conta_contestacao": 0.0028997100289970996, "beneficios_consulta": 0.0026997300269973, "seguranca_fraude": 0.0317968203179682, "sem_correspondencia": 0.007099290070992899}, "confidence": 0.5345, "input_tokens": 305, "latency_ms": 22.512003999992203} +{"id": "g0228-seguranca_fraude-emocional-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 0.0022000000000000006, "cancelamento_linha": 0.9154000000000002, "conta_debito_automatico_digital": 0.027200000000000005, "beneficios_consulta": 0.00020000000000000006, "vas_cancelamento": 0.00020000000000000006, "internet_consumo": 0.0006000000000000001, "reclamacao_atendimento": 0.00020000000000000006, "desconto_retencao": 0.00020000000000000006, "conta_contestacao": 0.00020000000000000006, "marketplace_pedido": 0.0019000000000000004, "seguranca_perda_roubo": 0.014000000000000004, "fidelidade_resgate": 0.00030000000000000003, "roaming_cobranca": 0.00020000000000000006, "recarga_realizar": 0.00020000000000000006, "seguranca_fraude": 0.036800000000000006, "sem_correspondencia": 0.00020000000000000006}, "confidence": 0.8535, "input_tokens": 321, "latency_ms": 22.20803400001614} +{"id": "g0228-seguranca_fraude-emocional-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao", "vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.8610000000000002, "seguranca_fraude": 0.024800000000000006, "seguranca_perda_roubo": 0.0024000000000000002, "vas_cancelamento": 0.10650000000000003, "suporte_chip_esim": 0.0005000000000000001, "troca_numero": 0.0005000000000000001, "recarga_nao_creditada": 0.0009000000000000002, "roaming_duvida": 0.00040000000000000013, "cadastro_atualizacao": 0.0005000000000000001, "conta_contestacao": 0.0009000000000000002, "suporte_configuracao": 0.00040000000000000013, "sem_correspondencia": 0.0012000000000000001}, "confidence": 0.7942, "input_tokens": 297, "latency_ms": 22.197076999987075} +{"id": "g0228-seguranca_fraude-emocional-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.009500950095009501, "desconto_retencao": 0.005200520052005201, "seguranca_fraude": 0.0106010601060106, "vas_contratacao": 0.005700570057005701, "troca_numero": 0.0963096309630963, "conta_contestacao": 0.0055005500550055, "seguranca_perda_roubo": 0.005200520052005201, "sem_correspondencia": 0.8619861986198619}, "confidence": 0.7312, "input_tokens": 229, "latency_ms": 21.292598999991696} +{"id": "g0228-seguranca_fraude-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_segunda_via": 0.024597540245975404, "conta_contestacao": 0.0022997700229977, "negociacao_religacao": 0.08719128087191282, "recarga_realizar": 0.0017998200179982, "roaming_pacote": 0.0017998200179982, "marketplace_pedido": 0.13858614138586142, "seguranca_perda_roubo": 0.44475552444755523, "fidelidade_pontos": 0.22717728227177283, "bonus_nao_recebido": 0.0017998200179982, "parceiros_ofertas": 0.0057994200579942, "plano_nova_linha": 0.0103989601039896, "sem_correspondencia": 0.05379462053794621}, "confidence": 0.3734, "input_tokens": 297, "latency_ms": 21.677905000018427} +{"id": "g0228-seguranca_fraude-emocional-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.1927807219278072, "seguranca_perda_roubo": 0.1867813218678132, "conta_contestacao": 0.1927807219278072, "sem_correspondencia": 0.4276572342765724}, "confidence": 0.054, "input_tokens": 164, "latency_ms": 20.76542099999301} +{"id": "g0228-seguranca_fraude-emocional-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.5024, "seguranca_perda_roubo": 0.0247, "conta_pagamento_confirmacao": 0.0028, "roaming_cobranca": 0.0049, "conta_contestacao": 0.0028, "internet_problema_conexao": 0.364, "fidelidade_resgate": 0.028, "sem_correspondencia": 0.0704}, "confidence": 0.4466, "input_tokens": 261, "latency_ms": 21.28903700000251} +{"id": "g0228-seguranca_fraude-emocional-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 128, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_segunda_via": 0.006700670067006701, "conta_contestacao": 0.006700670067006701, "seguranca_perda_roubo": 0.47964796479647964, "conta_debito_automatico_digital": 0.0065006500650065, "recarga_realizar": 0.0065006500650065, "suporte_configuracao": 0.006700670067006701, "seguranca_fraude": 0.33423342334233425, "sem_correspondencia": 0.153015301530153}, "confidence": 0.4362, "input_tokens": 265, "latency_ms": 21.419087999987596} +{"id": "g0228-seguranca_fraude-emocional-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_cobranca": 0.029002900290029006, "seguranca_perda_roubo": 0.03790379037903791, "vas_consulta": 0.0042004200420042, "suporte_configuracao": 0.009700970097009702, "portabilidade": 0.004500450045004501, "internet_problema_conexao": 0.7604760476047605, "vas_cancelamento": 0.004400440044004401, "recarga_nao_creditada": 0.004000400040004001, "negociacao_divida": 0.004500450045004501, "seguranca_fraude": 0.13211321132113213, "conta_contestacao": 0.0042004200420042, "sem_correspondencia": 0.005000500050005001}, "confidence": 0.6318, "input_tokens": 289, "latency_ms": 21.820365999985825} +{"id": "g0228-seguranca_fraude-emocional-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.1236629011296611, "marketplace_compra": 0.04768569429171249, "seguranca_fraude": 0.6755973208037589, "atendimento_humano": 0.05928221533539938, "portabilidade": 0.006398080575827253, "internet_problema_conexao": 0.011696491052684195, "fidelidade_pontos": 0.0365890232930121, "conta_vencimento": 0.00619814055783265, "conta_contestacao": 0.007697690692792163, "roaming_pacote": 0.00619814055783265, "beneficios_consulta": 0.005998200539838049, "sem_correspondencia": 0.012996101169649105}, "confidence": 0.5057, "input_tokens": 283, "latency_ms": 22.777633000004016} +{"id": "g0228-seguranca_fraude-emocional-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"internet_pacote_adicional": 0.0043, "conta_explicacao": 0.0159, "atendimento_humano": 0.0051, "vas_cancelamento": 0.0011, "internet_consumo": 0.045, "suporte_configuracao": 0.8907, "cancelamento_linha": 0.0019, "conta_contestacao": 0.0019, "roaming_pacote": 0.0114, "seguranca_fraude": 0.0087, "plano_consulta": 0.0014, "seguranca_perda_roubo": 0.0021, "recarga_saldo": 0.0013, "negociacao_religacao": 0.0011, "marketplace_compra": 0.0012, "sem_correspondencia": 0.0069}, "confidence": 0.797, "input_tokens": 312, "latency_ms": 21.43966999997815} +{"id": "g0228-seguranca_fraude-emocional-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.16820000000000002, "seguranca_perda_roubo": 0.19670000000000004, "seguranca_fraude": 0.45030000000000003, "sem_correspondencia": 0.18480000000000002}, "confidence": 0.0687, "input_tokens": 163, "latency_ms": 21.041768000003458} +{"id": "g0228-seguranca_fraude-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.49264926492649264, "parceiros_ofertas": 0.010501050105010502, "seguranca_perda_roubo": 0.3611361136113611, "sem_correspondencia": 0.1357135713571357}, "confidence": 0.2529, "input_tokens": 149, "latency_ms": 21.444938000001912} +{"id": "g0233-roaming_pacote-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9964870456684067, "parceiros_ofertas": 9.999870001689981e-07, "conta_pagamento_confirmacao": 9.999870001689981e-07, "marketplace_compra": 9.999870001689981e-07, "roaming_cobranca": 9.999870001689981e-07, "internet_consumo": 9.999870001689982e-05, "conta_vencimento": 9.999870001689981e-07, "cadastro_atualizacao": 9.999870001689981e-07, "vas_contratacao": 0.0033999558005745937, "cancelamento_linha": 9.999870001689981e-07, "conta_explicacao": 9.999870001689981e-07, "recarga_realizar": 9.999870001689981e-07, "suporte_sem_sinal": 9.999870001689981e-07, "vas_consulta": 9.999870001689981e-07, "internet_pacote_adicional": 9.999870001689981e-07, "sem_correspondencia": 9.999870001689981e-07}, "confidence": 0.9913, "input_tokens": 292, "latency_ms": 22.207001999987597} +{"id": "g0233-roaming_pacote-erros_digitacao-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0163999836000164, "roaming_pacote": 0.9820990179009822, "roaming_duvida": 0.0014999985000015, "sem_correspondencia": 9.99999000001e-07}, "confidence": 0.9313, "input_tokens": 135, "latency_ms": 20.76510199998438} +{"id": "g0233-roaming_pacote-erros_digitacao-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 0.0052, "roaming_duvida": 0.439, "roaming_pacote": 0.1357, "roaming_cobranca": 0.3904, "conta_explicacao": 0.0011, "vas_contratacao": 0.0009, "internet_pacote_adicional": 0.0009, "sem_correspondencia": 0.0268}, "confidence": 0.4499, "input_tokens": 213, "latency_ms": 21.16667800001437} +{"id": "g0233-roaming_pacote-erros_digitacao-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9004, "roaming_pacote": 0.0261, "roaming_duvida": 0.038, "sem_correspondencia": 0.0355}, "confidence": 0.688, "input_tokens": 133, "latency_ms": 20.82777699999383} +{"id": "g0233-roaming_pacote-erros_digitacao-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"bonus_nao_recebido": 0.015998400159984, "atendimento_humano": 0.006399360063993601, "internet_pacote_adicional": 0.06919308069193081, "troca_numero": 0.0013998600139986002, "negociacao_religacao": 0.5867413258674132, "conta_segunda_via": 0.0065993400659934, "roaming_duvida": 0.1867813218678132, "roaming_cobranca": 0.11048895110488952, "suporte_chip_esim": 0.0007999200079992001, "roaming_pacote": 0.012998700129987, "plano_troca": 0.0008999100089991, "sem_correspondencia": 0.0016998300169983002}, "confidence": 0.4871, "input_tokens": 275, "latency_ms": 21.653956999983848} +{"id": "g0233-roaming_pacote-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.39176082391760825, "roaming_cobranca": 0.6067393260673932, "internet_pacote_adicional": 0.00039996000399960006, "sem_correspondencia": 0.0010998900109989002}, "confidence": 0.509, "input_tokens": 134, "latency_ms": 20.85965800000622} +{"id": "g0233-roaming_pacote-erros_digitacao-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.1082324697409223, "vas_consulta": 0.25167550265079525, "internet_pacote_adicional": 0.26577973392017606, "recarga_saldo": 0.02590777233169951, "conta_vencimento": 0.005301590477143144, "roaming_pacote": 0.11163349004701412, "suporte_chip_esim": 0.03170951285385616, "beneficios_consulta": 0.01360408122436731, "roaming_duvida": 0.019205761728518556, "negociacao_divida": 0.04071221366409923, "roaming_cobranca": 0.06411923577073123, "sem_correspondencia": 0.06211863559067721}, "confidence": 0.1828, "input_tokens": 277, "latency_ms": 21.57270299997549} +{"id": "g0233-roaming_pacote-erros_digitacao-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.3129, "internet_pacote_adicional": 0.0031, "roaming_duvida": 0.6703, "sem_correspondencia": 0.0137}, "confidence": 0.4892, "input_tokens": 132, "latency_ms": 20.840809999981502} +{"id": "g0233-roaming_pacote-erros_digitacao-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"atendimento_humano": 0.0008000800080008001, "fidelidade_pontos": 0.0029002900290029, "bonus_nao_recebido": 0.005900590059005901, "seguranca_perda_roubo": 0.0011001100110011003, "vas_contratacao": 0.023502350235023502, "conta_segunda_via": 0.0018001800180018, "roaming_cobranca": 0.1699169916991699, "suporte_sem_sinal": 0.0007000700070007, "roaming_pacote": 0.5975597559755976, "marketplace_pedido": 0.0886088608860886, "internet_pacote_adicional": 0.03670367036703671, "suporte_chip_esim": 0.0025002500250025004, "conta_debito_automatico_digital": 0.002000200020002, "roaming_duvida": 0.030003000300030003, "portabilidade": 0.025302530253025302, "sem_correspondencia": 0.0107010701070107}, "confidence": 0.5007, "input_tokens": 292, "latency_ms": 21.9235929999968} +{"id": "g0233-roaming_pacote-erros_digitacao-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"troca_numero": 0.013198680131986799, "roaming_cobranca": 0.005199480051994799, "negociacao_religacao": 0.011998800119988, "conta_contestacao": 0.0018998100189980998, "roaming_duvida": 0.03849615038496149, "internet_consumo": 0.0004999500049994999, "internet_pacote_adicional": 0.5390460953904609, "roaming_pacote": 0.21947805219478048, "vas_consulta": 0.0004999500049994999, "recarga_nao_creditada": 0.0007999200079991999, "bonus_nao_recebido": 0.0017998200179981997, "marketplace_compra": 0.15568443155684428, "portabilidade": 0.0005999400059993998, "internet_problema_conexao": 0.006999300069992999, "cancelamento_linha": 0.0008999100089990998, "sem_correspondencia": 0.0028997100289970996}, "confidence": 0.5252, "input_tokens": 289, "latency_ms": 22.51801099998829} +{"id": "g0233-roaming_pacote-erros_digitacao-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"marketplace_pedido": 0.0030996900309969004, "beneficios_consulta": 9.999000099990002e-05, "seguranca_fraude": 0.0020997900209979003, "vas_contratacao": 0.0006999300069993001, "vas_consulta": 9.999000099990002e-05, "bonus_nao_recebido": 0.0005999400059994001, "cadastro_atualizacao": 9.999000099990002e-05, "internet_pacote_adicional": 9.999000099990002e-05, "roaming_cobranca": 0.845015498450155, "cancelamento_linha": 0.008799120087991202, "conta_segunda_via": 9.999000099990002e-05, "roaming_duvida": 0.03949605039496051, "vas_cancelamento": 0.006799320067993201, "internet_problema_conexao": 0.000999900009999, "plano_troca": 0.0132986701329867, "sem_correspondencia": 0.07859214078592142}, "confidence": 0.764, "input_tokens": 289, "latency_ms": 22.17305800002123} +{"id": "g0233-roaming_pacote-erros_digitacao-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 9.999970000090002e-07, "roaming_pacote": 0.9999970000090003, "roaming_duvida": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 130, "latency_ms": 21.67141900000047} +{"id": "g0234-roaming_pacote-regionalismo-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"reclamacao_atendimento": 9.99990000099999e-07, "roaming_cobranca": 0.016399836001639984, "troca_numero": 9.99990000099999e-07, "plano_consulta": 9.99990000099999e-07, "cancelamento_linha": 9.99990000099999e-07, "conta_segunda_via": 9.99990000099999e-07, "fidelidade_resgate": 9.99990000099999e-07, "roaming_pacote": 0.9828901710982889, "internet_consumo": 9.99990000099999e-05, "negociacao_religacao": 9.99990000099999e-07, "suporte_sem_sinal": 9.99990000099999e-07, "roaming_duvida": 0.0003999960000399996, "fidelidade_pontos": 9.99990000099999e-07, "internet_pacote_adicional": 9.99990000099999e-05, "vas_contratacao": 9.99990000099999e-05, "sem_correspondencia": 9.99990000099999e-07}, "confidence": 0.9673, "input_tokens": 290, "latency_ms": 22.452261000012186} +{"id": "g0234-roaming_pacote-regionalismo-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.0421, "roaming_cobranca": 0.0441, "vas_consulta": 0.0046, "conta_explicacao": 0.0044, "suporte_chip_esim": 0.0045, "desconto_retencao": 0.0044, "roaming_pacote": 0.463, "roaming_duvida": 0.0141, "bonus_nao_recebido": 0.0044, "negociacao_divida": 0.0044, "parceiros_ofertas": 0.0049, "portabilidade": 0.0045, "internet_pacote_adicional": 0.387, "marketplace_compra": 0.0046, "vas_cancelamento": 0.0044, "sem_correspondencia": 0.0046}, "confidence": 0.5227, "input_tokens": 296, "latency_ms": 21.519028999989587} +{"id": "g0234-roaming_pacote-regionalismo-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.0007999200079992001, "conta_pagamento_confirmacao": 9.999000099990002e-05, "roaming_pacote": 0.977002299770023, "roaming_cobranca": 0.0008999100089991, "seguranca_perda_roubo": 0.00019998000199980003, "atendimento_humano": 9.999000099990002e-05, "internet_pacote_adicional": 0.0206979302069793, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9424, "input_tokens": 219, "latency_ms": 21.452306000014687} +{"id": "g0234-roaming_pacote-regionalismo-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.0005999400059994001, "roaming_duvida": 0.2676732326767323, "roaming_pacote": 0.6126387361263874, "internet_pacote_adicional": 0.0188981101889811, "bonus_nao_recebido": 0.0005999400059994001, "roaming_cobranca": 0.09399060093990601, "plano_troca": 0.0005999400059994001, "sem_correspondencia": 0.004999500049995001}, "confidence": 0.5241, "input_tokens": 221, "latency_ms": 21.24898099998518} +{"id": "g0234-roaming_pacote-regionalismo-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.042, "suporte_chip_esim": 0.0049, "roaming_cobranca": 0.0087, "vas_cancelamento": 0.0022, "negociacao_religacao": 0.0043, "roaming_pacote": 0.2451, "internet_pacote_adicional": 0.6888, "sem_correspondencia": 0.004}, "confidence": 0.5861, "input_tokens": 226, "latency_ms": 21.147326000004796} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"atendimento_humano": 0.0105010501050105, "internet_pacote_adicional": 0.15001500150014999, "marketplace_pedido": 0.0127012701270127, "suporte_sem_sinal": 0.0025002500250025, "portabilidade": 0.0037003700370037, "roaming_duvida": 0.27852785278527853, "roaming_cobranca": 0.536953695369537, "sem_correspondencia": 0.0051005100510051}, "confidence": 0.4513, "input_tokens": 219, "latency_ms": 22.11816700000213} +{"id": "g0234-roaming_pacote-regionalismo-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0064993500649935, "roaming_duvida": 0.0155984401559844, "conta_pagamento_confirmacao": 0.00019998000199980003, "roaming_pacote": 0.6266373362663734, "roaming_cobranca": 0.1131886811318868, "marketplace_compra": 0.0012998700129987, "conta_vencimento": 0.00019998000199980003, "conta_segunda_via": 0.00019998000199980003, "vas_contratacao": 0.0015998400159984002, "atendimento_humano": 0.00019998000199980003, "cadastro_atualizacao": 0.2341765823417658, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.5959, "input_tokens": 279, "latency_ms": 21.92011700000762} +{"id": "g0234-roaming_pacote-regionalismo-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.6419, "internet_pacote_adicional": 0.0832, "roaming_pacote": 0.2403, "sem_correspondencia": 0.0346}, "confidence": 0.3144, "input_tokens": 134, "latency_ms": 22.667915999988963} +{"id": "g0234-roaming_pacote-regionalismo-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_debito_automatico_digital": 0.0001000100010001, "desconto_retencao": 0.0007000700070006999, "roaming_cobranca": 0.6991699169916992, "roaming_duvida": 0.0703070307030703, "internet_pacote_adicional": 0.0017001700170017, "beneficios_consulta": 0.00030003000300029994, "plano_consulta": 0.0077007700770077, "roaming_pacote": 0.2166216621662166, "recarga_saldo": 0.00030003000300029994, "seguranca_perda_roubo": 0.0019001900190019, "bonus_nao_recebido": 0.0002000200020002, "sem_correspondencia": 0.001000100010001}, "confidence": 0.6585, "input_tokens": 282, "latency_ms": 24.842920999986973} +{"id": "g0234-roaming_pacote-regionalismo-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.004, "roaming_duvida": 0.1606, "troca_numero": 0.0045, "bonus_nao_recebido": 0.025, "internet_pacote_adicional": 0.2221, "roaming_pacote": 0.5487, "roaming_cobranca": 0.0217, "sem_correspondencia": 0.0134}, "confidence": 0.4053, "input_tokens": 210, "latency_ms": 22.4301300000036} +{"id": "g0234-roaming_pacote-regionalismo-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"plano_consulta": 0.00010000000000000002, "roaming_pacote": 0.9878000000000001, "internet_pacote_adicional": 0.0048000000000000004, "conta_pagamento_confirmacao": 0.00010000000000000002, "roaming_cobranca": 0.0015000000000000002, "roaming_duvida": 0.0055000000000000005, "suporte_sem_sinal": 0.00010000000000000002, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9615, "input_tokens": 224, "latency_ms": 24.5827739999811} +{"id": "g0234-roaming_pacote-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.0062, "roaming_cobranca": 0.0051, "internet_pacote_adicional": 0.9811, "sem_correspondencia": 0.0076}, "confidence": 0.9176, "input_tokens": 141, "latency_ms": 24.62936999998533} +{"id": "g0236-roaming_pacote-longo_contexto-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida", "suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 303, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0016001600160016004, "internet_problema_conexao": 0.019101910191019103, "seguranca_fraude": 0.0007000700070007002, "marketplace_pedido": 0.0006000600060006001, "roaming_duvida": 0.013701370137013703, "roaming_pacote": 0.9631963196319633, "roaming_cobranca": 0.0006000600060006001, "sem_correspondencia": 0.0005000500050005002}, "confidence": 0.9043, "input_tokens": 265, "latency_ms": 24.79470600002287} +{"id": "g0236-roaming_pacote-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 257, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.0963903609639036, "roaming_duvida": 0.0032996700329967, "internet_pacote_adicional": 0.9000099990001, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.7537, "input_tokens": 173, "latency_ms": 21.452439000000822} +{"id": "g0236-roaming_pacote-longo_contexto-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.07860000000000002, "roaming_cobranca": 0.024200000000000003, "suporte_configuracao": 0.041400000000000006, "roaming_pacote": 0.3320000000000001, "suporte_sem_sinal": 0.009800000000000001, "fidelidade_resgate": 0.006200000000000001, "vas_cancelamento": 0.004900000000000001, "negociacao_religacao": 0.007400000000000001, "roaming_duvida": 0.30290000000000006, "desconto_retencao": 0.15220000000000003, "marketplace_compra": 0.03300000000000001, "sem_correspondencia": 0.007400000000000001}, "confidence": 0.3062, "input_tokens": 323, "latency_ms": 23.40899799997942} +{"id": "g0236-roaming_pacote-longo_contexto-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 238, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"internet_pacote_adicional": 0.0586, "bonus_nao_recebido": 0.0517, "internet_problema_conexao": 0.1804, "roaming_cobranca": 0.0624, "roaming_pacote": 0.239, "roaming_duvida": 0.3167, "desconto_retencao": 0.0456, "sem_correspondencia": 0.0456}, "confidence": 0.1395, "input_tokens": 248, "latency_ms": 22.42732599998476} +{"id": "g0236-roaming_pacote-longo_contexto-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9910892980559284, "roaming_pacote": 0.003000573109463907, "beneficios_consulta": 1.000191036487969e-06, "troca_numero": 1.000191036487969e-06, "portabilidade": 1.000191036487969e-06, "vas_cancelamento": 0.0002000382072975938, "conta_contestacao": 1.000191036487969e-06, "marketplace_compra": 0.0016003056583807503, "internet_pacote_adicional": 1.000191036487969e-06, "suporte_configuracao": 1.000191036487969e-06, "roaming_duvida": 0.0022004202802735316, "conta_pagamento_confirmacao": 1.000191036487969e-06, "atendimento_humano": 1.000191036487969e-06, "suporte_chip_esim": 1.000191036487969e-06, "plano_nova_linha": 0.0007001337255415782, "sem_correspondencia": 0.0012002292437855626}, "confidence": 0.9758, "input_tokens": 317, "latency_ms": 22.92047700001376} +{"id": "g0236-roaming_pacote-longo_contexto-05-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.972687728731645, "vas_contratacao": 1.0001930372561902e-06, "suporte_sem_sinal": 1.0001930372561902e-06, "roaming_duvida": 0.004600887971378475, "reclamacao_atendimento": 1.0001930372561902e-06, "internet_consumo": 0.00010001930372561903, "roaming_pacote": 0.01020196898001314, "plano_nova_linha": 1.0001930372561902e-06, "roaming_cobranca": 0.012402393661976758, "internet_pacote_adicional": 1.0001930372561902e-06, "conta_segunda_via": 1.0001930372561902e-06, "sem_correspondencia": 1.0001930372561902e-06}, "confidence": 0.9374, "input_tokens": 310, "latency_ms": 22.46404499999244} +{"id": "g0236-roaming_pacote-longo_contexto-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 241, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 9.999970000090002e-07, "roaming_pacote": 0.9999970000090003, "internet_pacote_adicional": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 164, "latency_ms": 21.02811899999324} +{"id": "g0236-roaming_pacote-longo_contexto-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 228, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.4628000000000001, "conta_segunda_via": 0.0039000000000000007, "fidelidade_resgate": 0.0031000000000000008, "bonus_nao_recebido": 0.022300000000000004, "plano_consulta": 0.06300000000000001, "atendimento_humano": 0.0015000000000000005, "roaming_cobranca": 0.11780000000000003, "roaming_pacote": 0.30110000000000003, "recarga_realizar": 0.008000000000000002, "conta_explicacao": 0.0031000000000000008, "internet_pacote_adicional": 0.003200000000000001, "sem_correspondencia": 0.010200000000000002}, "confidence": 0.4367, "input_tokens": 310, "latency_ms": 22.98198500000126} +{"id": "g0236-roaming_pacote-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 202, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.5030496950304969, "internet_pacote_adicional": 0.0100989901009899, "marketplace_pedido": 0.0011998800119988001, "internet_problema_conexao": 0.0047995200479952005, "vas_contratacao": 0.019998000199980003, "roaming_cobranca": 0.44395560443955606, "negociacao_divida": 9.999000099990002e-05, "conta_vencimento": 0.00019998000199980003, "atendimento_humano": 0.00019998000199980003, "seguranca_perda_roubo": 0.00029997000299970003, "beneficios_consulta": 0.0005999400059994001, "sem_correspondencia": 0.015498450154984501}, "confidence": 0.6217, "input_tokens": 315, "latency_ms": 21.85020400000326} +{"id": "g0236-roaming_pacote-longo_contexto-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 201, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"portabilidade": 0.0079007900790079, "bonus_nao_recebido": 0.0079007900790079, "plano_nova_linha": 0.0343034303430343, "roaming_duvida": 0.055705570557055696, "roaming_pacote": 0.012201220122012201, "seguranca_perda_roubo": 0.0103010301030103, "suporte_sem_sinal": 0.0189018901890189, "recarga_realizar": 0.0079007900790079, "recarga_saldo": 0.0046004600460046, "internet_pacote_adicional": 0.1235123512351235, "roaming_cobranca": 0.07850785078507849, "fidelidade_pontos": 0.006100610061006101, "suporte_configuracao": 0.5834583458345834, "fidelidade_resgate": 0.0117011701170117, "cancelamento_linha": 0.019201920192019196, "sem_correspondencia": 0.017801780178017798}, "confidence": 0.4246, "input_tokens": 316, "latency_ms": 23.797536999978774} +{"id": "g0236-roaming_pacote-longo_contexto-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"suporte_sem_sinal": 1.0002940864614194e-06, "internet_pacote_adicional": 0.00010002940864614195, "roaming_cobranca": 0.030508969637073294, "roaming_pacote": 0.6954044489079788, "recarga_saldo": 0.00010002940864614195, "fidelidade_resgate": 1.0002940864614194e-06, "desconto_retencao": 0.00010002940864614195, "internet_problema_conexao": 0.0006001764518768516, "parceiros_ofertas": 0.0007002058605229937, "vas_consulta": 1.0002940864614194e-06, "conta_explicacao": 1.0002940864614194e-06, "atendimento_humano": 1.0002940864614194e-06, "beneficios_consulta": 1.0002940864614194e-06, "roaming_duvida": 0.27228005033479835, "seguranca_fraude": 0.00010002940864614195, "sem_correspondencia": 0.00010002940864614195}, "confidence": 0.7367, "input_tokens": 321, "latency_ms": 22.93653500001369} +{"id": "g0236-roaming_pacote-longo_contexto-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.1103, "roaming_cobranca": 0.1193, "marketplace_pedido": 0.0347, "roaming_pacote": 0.2998, "recarga_nao_creditada": 0.0254, "suporte_chip_esim": 0.125, "internet_pacote_adicional": 0.2061, "sem_correspondencia": 0.0794}, "confidence": 0.1082, "input_tokens": 245, "latency_ms": 21.294545000017706} +{"id": "g0240-roaming_duvida-erros_digitacao-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"seguranca_fraude": 0.010900000000000002, "recarga_realizar": 0.0004000000000000001, "bonus_nao_recebido": 0.009000000000000001, "beneficios_consulta": 0.0013000000000000002, "conta_contestacao": 0.0021000000000000003, "roaming_cobranca": 0.06250000000000001, "portabilidade": 0.06760000000000001, "cadastro_atualizacao": 0.0007000000000000001, "suporte_configuracao": 0.008900000000000002, "vas_contratacao": 0.0011000000000000003, "internet_pacote_adicional": 0.0014000000000000002, "roaming_duvida": 0.8165000000000001, "suporte_chip_esim": 0.005100000000000001, "conta_pagamento_confirmacao": 0.0004000000000000001, "roaming_pacote": 0.0006000000000000001, "sem_correspondencia": 0.011500000000000002}, "confidence": 0.7162, "input_tokens": 296, "latency_ms": 21.2886879999985} +{"id": "g0240-roaming_duvida-erros_digitacao-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 9.99993000049e-07, "roaming_cobranca": 9.99993000049e-07, "atendimento_humano": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "roaming_duvida": 0.999993000049, "reclamacao_atendimento": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 214, "latency_ms": 21.14233200001081} +{"id": "g0240-roaming_duvida-erros_digitacao-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cadastro_atualizacao": 9.999850002249973e-07, "vas_contratacao": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "suporte_chip_esim": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "recarga_saldo": 9.999850002249973e-07, "roaming_duvida": 0.9999850002249974, "internet_pacote_adicional": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "marketplace_compra": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "roaming_cobranca": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 293, "latency_ms": 21.96645300000455} +{"id": "g0240-roaming_duvida-erros_digitacao-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0022000000000000006, "suporte_sem_sinal": 0.00010000000000000002, "cadastro_atualizacao": 0.00010000000000000002, "roaming_duvida": 0.9868000000000001, "vas_consulta": 0.0007000000000000001, "recarga_saldo": 0.00020000000000000004, "suporte_configuracao": 0.00030000000000000003, "roaming_pacote": 0.0013000000000000002, "suporte_chip_esim": 0.00020000000000000004, "internet_pacote_adicional": 0.0006000000000000001, "negociacao_divida": 0.00010000000000000002, "sem_correspondencia": 0.007400000000000001}, "confidence": 0.964, "input_tokens": 287, "latency_ms": 21.504577000001746} +{"id": "g0240-roaming_duvida-erros_digitacao-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"fidelidade_resgate": 9.999000099990002e-05, "internet_pacote_adicional": 0.0025997400259974, "conta_contestacao": 9.999000099990002e-05, "internet_problema_conexao": 0.9856014398560144, "roaming_cobranca": 0.00029997000299970003, "atendimento_humano": 9.999000099990002e-05, "roaming_duvida": 0.00039996000399960006, "roaming_pacote": 9.999000099990002e-05, "internet_consumo": 0.0086991300869913, "cancelamento_linha": 0.000999900009999, "recarga_realizar": 9.999000099990002e-05, "plano_troca": 9.999000099990002e-05, "cadastro_atualizacao": 9.999000099990002e-05, "desconto_retencao": 9.999000099990002e-05, "negociacao_divida": 9.999000099990002e-05, "sem_correspondencia": 0.0004999500049995}, "confidence": 0.9658, "input_tokens": 295, "latency_ms": 21.800168999988045} +{"id": "g0240-roaming_duvida-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0034006801360272052, "recarga_realizar": 0.0022004400880176037, "desconto_retencao": 0.0036007201440288058, "plano_consulta": 0.09941988397679535, "atendimento_humano": 0.15283056611322263, "roaming_pacote": 0.0705141028205641, "fidelidade_pontos": 0.035807161432286454, "plano_troca": 0.0005001000200040008, "suporte_sem_sinal": 0.022704540908181636, "fidelidade_resgate": 0.0049009801960392075, "roaming_cobranca": 0.05381076215243048, "sem_correspondencia": 0.5503100620124025}, "confidence": 0.4051, "input_tokens": 280, "latency_ms": 20.90801899998951} +{"id": "g0240-roaming_duvida-erros_digitacao-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0012999870001299992, "internet_problema_conexao": 9.999900000999993e-07, "suporte_chip_esim": 9.999900000999993e-07, "internet_pacote_adicional": 9.999900000999993e-07, "roaming_pacote": 9.999900000999993e-07, "conta_explicacao": 9.999900000999993e-07, "roaming_duvida": 0.9986900130998694, "suporte_sem_sinal": 9.999900000999993e-07, "marketplace_compra": 9.999900000999993e-07, "plano_nova_linha": 9.999900000999993e-07, "beneficios_consulta": 9.999900000999993e-07, "sem_correspondencia": 9.999900000999993e-07}, "confidence": 0.9959, "input_tokens": 284, "latency_ms": 21.621065000005046} +{"id": "g0240-roaming_duvida-erros_digitacao-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 1.0000910082817536e-06, "recarga_saldo": 1.0000910082817536e-06, "desconto_retencao": 1.0000910082817536e-06, "internet_consumo": 1.0000910082817536e-06, "roaming_cobranca": 0.0015001365124226304, "roaming_pacote": 0.001700154714078981, "conta_segunda_via": 1.0000910082817536e-06, "internet_problema_conexao": 1.0000910082817536e-06, "reclamacao_atendimento": 1.0000910082817536e-06, "suporte_sem_sinal": 1.0000910082817536e-06, "roaming_duvida": 0.9967907079544238, "sem_correspondencia": 1.0000910082817536e-06}, "confidence": 0.9899, "input_tokens": 283, "latency_ms": 21.975625000010268} +{"id": "g0240-roaming_duvida-erros_digitacao-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 9.999850002249975e-07, "negociacao_divida": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "roaming_duvida": 0.9999850002249976, "marketplace_compra": 9.999850002249975e-07, "plano_troca": 9.999850002249975e-07, "suporte_configuracao": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "suporte_sem_sinal": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "beneficios_consulta": 9.999850002249975e-07, "internet_consumo": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 22.353035999998383} +{"id": "g0240-roaming_duvida-erros_digitacao-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"marketplace_pedido": 9.999910000809996e-07, "conta_pagamento_confirmacao": 9.999910000809996e-07, "desconto_retencao": 9.999910000809996e-07, "roaming_duvida": 0.0035999676002915985, "roaming_cobranca": 0.00039999640003239985, "plano_troca": 9.999910000809996e-07, "plano_consulta": 9.999910000809996e-07, "vas_contratacao": 9.999910000809996e-07, "roaming_pacote": 0.9959910360806755, "seguranca_perda_roubo": 9.999910000809996e-07, "internet_problema_conexao": 9.999910000809996e-07, "sem_correspondencia": 9.999910000809996e-07}, "confidence": 0.9891, "input_tokens": 281, "latency_ms": 21.793695000013713} +{"id": "g0240-roaming_duvida-erros_digitacao-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"roaming_pacote": 9.999980000039998e-07, "marketplace_compra": 0.0003999992000016, "plano_consulta": 0.9901980196039607, "recarga_nao_creditada": 9.999980000039998e-07, "roaming_duvida": 0.006799986400027199, "internet_problema_conexao": 0.0023999952000096, "roaming_cobranca": 9.99998000004e-05, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.9695, "input_tokens": 212, "latency_ms": 21.35140900000465} +{"id": "g0240-roaming_duvida-erros_digitacao-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0011998800119988001, "roaming_duvida": 0.9981001899810019, "roaming_pacote": 9.999000099990002e-05, "sem_correspondencia": 0.0005999400059994001}, "confidence": 0.9895, "input_tokens": 130, "latency_ms": 20.816319999994448} +{"id": "g0241-roaming_duvida-regionalismo-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 1.0001930372561904e-06, "conta_explicacao": 1.0001930372561904e-06, "fidelidade_resgate": 1.0001930372561904e-06, "roaming_cobranca": 0.002400463289414857, "reclamacao_atendimento": 1.0001930372561904e-06, "roaming_duvida": 0.965686377470852, "conta_contestacao": 1.0001930372561904e-06, "plano_nova_linha": 1.0001930372561904e-06, "marketplace_pedido": 0.00010001930372561904, "conta_segunda_via": 1.0001930372561904e-06, "roaming_pacote": 0.03150608067357, "sem_correspondencia": 0.0003000579111768571}, "confidence": 0.9345, "input_tokens": 311, "latency_ms": 21.97868900000799} +{"id": "g0241-roaming_duvida-regionalismo-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.12630000000000002, "internet_problema_conexao": 0.0008000000000000001, "reclamacao_atendimento": 0.06860000000000001, "conta_debito_automatico_digital": 0.0004000000000000001, "marketplace_pedido": 0.005300000000000001, "vas_cancelamento": 0.0008000000000000001, "roaming_cobranca": 0.28010000000000007, "roaming_duvida": 0.5072000000000001, "roaming_pacote": 0.008200000000000002, "conta_contestacao": 0.0004000000000000001, "negociacao_divida": 0.0004000000000000001, "sem_correspondencia": 0.0015000000000000002}, "confidence": 0.4996, "input_tokens": 294, "latency_ms": 21.56051800000114} +{"id": "g0241-roaming_duvida-regionalismo-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 9.99986000195998e-07, "cancelamento_linha": 9.99986000195998e-05, "negociacao_divida": 9.99986000195998e-07, "plano_nova_linha": 9.99986000195998e-07, "conta_explicacao": 9.99986000195998e-07, "beneficios_consulta": 9.99986000195998e-07, "roaming_duvida": 0.9998860015959784, "conta_vencimento": 9.99986000195998e-07, "portabilidade": 9.99986000195998e-07, "roaming_pacote": 9.99986000195998e-07, "roaming_cobranca": 9.99986000195998e-07, "vas_cancelamento": 9.99986000195998e-07, "parceiros_ofertas": 9.99986000195998e-07, "troca_numero": 9.99986000195998e-07, "suporte_chip_esim": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9995, "input_tokens": 299, "latency_ms": 21.91230699997959} +{"id": "g0241-roaming_duvida-regionalismo-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9478052194780522, "roaming_pacote": 0.0202979702029797, "roaming_cobranca": 0.028697130286971302, "sem_correspondencia": 0.0031996800319968005}, "confidence": 0.8198, "input_tokens": 150, "latency_ms": 20.77793199998723} +{"id": "g0241-roaming_duvida-regionalismo-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99997000009e-07, "roaming_duvida": 9.99997000009e-07, "roaming_cobranca": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 144, "latency_ms": 20.254507000004196} +{"id": "g0241-roaming_duvida-regionalismo-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.007699230076992299, "roaming_duvida": 0.9269073092690729, "roaming_pacote": 0.06129387061293869, "sem_correspondencia": 0.0040995900409958996}, "confidence": 0.7828, "input_tokens": 144, "latency_ms": 20.285642999994025} +{"id": "g0241-roaming_duvida-regionalismo-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.6628674265146971, "vas_consulta": 0.14307138572285544, "cadastro_atualizacao": 0.0032993401319736052, "roaming_cobranca": 0.061187762447510494, "negociacao_divida": 0.0016996600679864027, "internet_consumo": 0.03409318136372726, "roaming_pacote": 0.0037992401519696063, "conta_contestacao": 0.0024995000999800043, "beneficios_consulta": 0.02419516096780644, "troca_numero": 0.0013997200559888023, "parceiros_ofertas": 0.005498900219956008, "sem_correspondencia": 0.05638872225554889}, "confidence": 0.5203, "input_tokens": 289, "latency_ms": 21.57233999997743} +{"id": "g0241-roaming_duvida-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_debito_automatico_digital": 1.0001940376433025e-06, "roaming_pacote": 0.964887188114494, "bonus_nao_recebido": 1.0001940376433025e-06, "seguranca_fraude": 1.0001940376433025e-06, "suporte_configuracao": 1.0001940376433025e-06, "parceiros_ofertas": 1.0001940376433025e-06, "roaming_cobranca": 0.03510681072127992, "sem_correspondencia": 1.0001940376433025e-06}, "confidence": 0.9259, "input_tokens": 254, "latency_ms": 21.03128000001675} +{"id": "g0241-roaming_duvida-regionalismo-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0014000000000000002, "roaming_duvida": 0.9980000000000001, "roaming_pacote": 0.0005000000000000001, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9885, "input_tokens": 140, "latency_ms": 22.871355000006588} +{"id": "g0241-roaming_duvida-regionalismo-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_consulta": 0.019996000799840034, "seguranca_fraude": 0.0013997200559888023, "recarga_nao_creditada": 0.0008998200359928015, "vas_cancelamento": 0.0014997000599880025, "conta_explicacao": 0.0034993001399720057, "roaming_duvida": 0.007798440311937612, "roaming_pacote": 9.998000399920017e-05, "cadastro_atualizacao": 9.998000399920017e-05, "recarga_realizar": 9.998000399920017e-05, "negociacao_religacao": 9.998000399920017e-05, "roaming_cobranca": 0.9641071785642872, "sem_correspondencia": 0.0003999200159968007}, "confidence": 0.9188, "input_tokens": 296, "latency_ms": 25.501981000019214} +{"id": "g0241-roaming_duvida-regionalismo-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "internet_pacote_adicional": 9.99985000224997e-07, "portabilidade": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "roaming_duvida": 0.9999850002249969, "vas_cancelamento": 9.99985000224997e-07, "internet_problema_conexao": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 0.9998, "input_tokens": 309, "latency_ms": 24.775903999994853} +{"id": "g0241-roaming_duvida-regionalismo-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9758, "roaming_cobranca": 0.0124, "roaming_pacote": 0.0047, "sem_correspondencia": 0.0071}, "confidence": 0.8999, "input_tokens": 148, "latency_ms": 20.868551999996043} +{"id": "g0242-roaming_duvida-emocional-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "roaming_duvida": 0.9999850002249971, "internet_problema_conexao": 9.999850002249971e-07, "internet_consumo": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 21.9380370000124} +{"id": "g0242-roaming_duvida-emocional-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9370062993700631, "suporte_sem_sinal": 0.00039996000399960006, "recarga_nao_creditada": 0.0038996100389961, "cancelamento_linha": 9.999000099990002e-05, "roaming_pacote": 0.014098590140985901, "roaming_cobranca": 0.0058994100589941, "roaming_duvida": 0.038396160383961604, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.8539, "input_tokens": 213, "latency_ms": 21.915022000001727} +{"id": "g0242-roaming_duvida-emocional-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9734990265009736, "vas_contratacao": 9.99999000001e-07, "conta_segunda_via": 9.999990000010002e-05, "roaming_pacote": 0.0228999771000229, "parceiros_ofertas": 0.00019999980000020003, "roaming_cobranca": 0.0014999985000015, "reclamacao_atendimento": 9.999990000010002e-05, "sem_correspondencia": 0.0016999983000017}, "confidence": 0.9342, "input_tokens": 223, "latency_ms": 22.09381299999791} +{"id": "g0242-roaming_duvida-emocional-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 92, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9789, "roaming_pacote": 0.0081, "roaming_cobranca": 0.0129, "sem_correspondencia": 0.0001}, "confidence": 0.9157, "input_tokens": 136, "latency_ms": 20.516466000003675} +{"id": "g0242-roaming_duvida-emocional-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.7813, "roaming_pacote": 0.1975, "internet_problema_conexao": 0.0054, "roaming_cobranca": 0.005, "plano_nova_linha": 0.0007, "cadastro_atualizacao": 0.0007, "desconto_retencao": 0.0007, "sem_correspondencia": 0.0087}, "confidence": 0.6997, "input_tokens": 209, "latency_ms": 21.930840999999646} +{"id": "g0242-roaming_duvida-emocional-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_pontos": 0.00010000890079217049, "cadastro_atualizacao": 1.0000890079217048e-06, "internet_problema_conexao": 0.00030002670237651145, "plano_nova_linha": 1.0000890079217048e-06, "suporte_chip_esim": 1.0000890079217048e-06, "internet_consumo": 1.0000890079217048e-06, "marketplace_compra": 1.0000890079217048e-06, "atendimento_humano": 1.0000890079217048e-06, "roaming_cobranca": 0.0012001068095060458, "roaming_duvida": 0.9952885806836808, "bonus_nao_recebido": 1.0000890079217048e-06, "vas_contratacao": 1.0000890079217048e-06, "plano_troca": 1.0000890079217048e-06, "marketplace_pedido": 1.0000890079217048e-06, "roaming_pacote": 0.0031002759245572853, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9871, "input_tokens": 295, "latency_ms": 24.08097999997949} +{"id": "g0242-roaming_duvida-emocional-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 0.006100000000000001, "conta_segunda_via": 0.00020000000000000004, "suporte_chip_esim": 0.0009000000000000001, "roaming_pacote": 0.018000000000000002, "roaming_duvida": 0.9488000000000001, "conta_debito_automatico_digital": 0.00020000000000000004, "roaming_cobranca": 0.016500000000000004, "sem_correspondencia": 0.009300000000000001}, "confidence": 0.8681, "input_tokens": 246, "latency_ms": 25.892166000005545} +{"id": "g0242-roaming_duvida-emocional-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.08, "roaming_cobranca": 0.0166, "roaming_duvida": 0.9015, "sem_correspondencia": 0.0019}, "confidence": 0.729, "input_tokens": 135, "latency_ms": 24.260585000007495} +{"id": "g0242-roaming_duvida-emocional-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_problema_conexao": 0.0004000784153694124, "reclamacao_atendimento": 1.0001960384235309e-06, "cancelamento_linha": 1.0001960384235309e-06, "suporte_sem_sinal": 0.0001000196038423531, "roaming_cobranca": 0.11532260323023312, "conta_contestacao": 0.0001000196038423531, "roaming_pacote": 0.7760521062128177, "recarga_saldo": 0.0006001176230541186, "parceiros_ofertas": 0.0005000980192117655, "roaming_duvida": 0.1034202703729931, "plano_consulta": 0.0005000980192117655, "recarga_realizar": 1.0001960384235309e-06, "vas_consulta": 0.0002000392076847062, "conta_debito_automatico_digital": 1.0001960384235309e-06, "conta_segunda_via": 0.0001000196038423531, "sem_correspondencia": 0.002700529303743534}, "confidence": 0.7409, "input_tokens": 291, "latency_ms": 22.559028000017634} +{"id": "g0242-roaming_duvida-emocional-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "roaming_duvida": 0.9999850002249969, "vas_contratacao": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 0.9999, "input_tokens": 299, "latency_ms": 25.201903000009906} +{"id": "g0242-roaming_duvida-emocional-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 1.0000930086498043e-06, "atendimento_humano": 1.0000930086498043e-06, "roaming_pacote": 0.009900920785633064, "internet_pacote_adicional": 1.0000930086498043e-06, "negociacao_religacao": 1.0000930086498043e-06, "recarga_realizar": 1.0000930086498043e-06, "internet_consumo": 0.00010000930086498044, "suporte_sem_sinal": 0.00010000930086498044, "roaming_duvida": 0.9895920320589814, "roaming_cobranca": 0.0003000279025949413, "conta_debito_automatico_digital": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.975, "input_tokens": 280, "latency_ms": 21.89221599999769} +{"id": "g0242-roaming_duvida-emocional-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.010498950104989501, "roaming_pacote": 0.00029997000299970003, "roaming_duvida": 0.9891010898910109, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9557, "input_tokens": 136, "latency_ms": 20.831926999989037} +{"id": "g0245-roaming_cobranca-curto_neutro-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99989000120999e-07, "bonus_nao_recebido": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "recarga_realizar": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "roaming_duvida": 9.99989000120999e-07, "suporte_configuracao": 9.99989000120999e-07, "roaming_cobranca": 0.9999890001209989, "recarga_nao_creditada": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 22.18925599999011} +{"id": "g0245-roaming_cobranca-curto_neutro-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"fidelidade_resgate": 9.999900000999991e-07, "vas_contratacao": 9.999900000999991e-07, "roaming_duvida": 0.006899931000689994, "recarga_saldo": 9.999900000999991e-07, "cancelamento_linha": 9.999900000999991e-07, "internet_consumo": 9.999900000999992e-05, "beneficios_consulta": 9.999900000999991e-07, "seguranca_fraude": 9.999900000999991e-07, "portabilidade": 9.999900000999991e-07, "roaming_pacote": 0.9905900940990592, "conta_contestacao": 0.00019999800001999985, "marketplace_pedido": 0.0004999950000499995, "marketplace_compra": 9.999900000999991e-07, "suporte_sem_sinal": 9.999900000999991e-07, "roaming_cobranca": 0.0016999830001699985, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.978, "input_tokens": 285, "latency_ms": 22.837865000013835} +{"id": "g0245-roaming_cobranca-curto_neutro-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "roaming_cobranca": 0.9999890001209991, "internet_problema_conexao": 9.999890001209992e-07, "recarga_realizar": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 278, "latency_ms": 22.045852000019295} +{"id": "g0245-roaming_cobranca-curto_neutro-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9999930000490003, "parceiros_ofertas": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "negociacao_divida": 9.999930000490002e-07, "roaming_cobranca": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 205, "latency_ms": 22.114311999985148} +{"id": "g0245-roaming_cobranca-curto_neutro-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_religacao": 0.06129387061293871, "internet_pacote_adicional": 0.014998500149985002, "conta_contestacao": 0.10258974102589741, "portabilidade": 0.006999300069993001, "marketplace_pedido": 0.0183981601839816, "roaming_cobranca": 0.662033796620338, "seguranca_fraude": 0.07869213078692132, "roaming_pacote": 0.0073992600739926015, "roaming_duvida": 0.018998100189981, "atendimento_humano": 0.0092990700929907, "parceiros_ofertas": 0.006999300069993001, "sem_correspondencia": 0.012298770122987702}, "confidence": 0.4798, "input_tokens": 273, "latency_ms": 21.63583099999755} +{"id": "g0245-roaming_cobranca-curto_neutro-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 217, "latency_ms": 21.07773299999849} +{"id": "g0245-roaming_cobranca-curto_neutro-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9999970000090003, "roaming_pacote": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 134, "latency_ms": 25.315874999989774} +{"id": "g0245-roaming_cobranca-curto_neutro-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"fidelidade_pontos": 0.00020001920184337698, "plano_nova_linha": 1.0000960092168849e-06, "roaming_cobranca": 0.03610346593272955, "conta_contestacao": 0.00030002880276506545, "atendimento_humano": 0.001400134412903639, "portabilidade": 1.0000960092168849e-06, "internet_consumo": 0.00020001920184337698, "vas_consulta": 1.0000960092168849e-06, "conta_pagamento_confirmacao": 0.9606922264537396, "recarga_nao_creditada": 0.00010000960092168849, "recarga_saldo": 1.0000960092168849e-06, "marketplace_compra": 0.00020001920184337698, "roaming_duvida": 0.00010000960092168849, "roaming_pacote": 0.00010000960092168849, "bonus_nao_recebido": 0.00040003840368675397, "sem_correspondencia": 0.00020001920184337698}, "confidence": 0.9337, "input_tokens": 293, "latency_ms": 22.66678600000205} +{"id": "g0245-roaming_cobranca-curto_neutro-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 0.0005000500050005002, "suporte_chip_esim": 0.00010001000100010003, "roaming_pacote": 0.0008000800080008002, "plano_troca": 0.00010001000100010003, "roaming_cobranca": 0.9943994399439945, "conta_contestacao": 0.0016001600160016004, "roaming_duvida": 0.0024002400240024004, "sem_correspondencia": 0.00010001000100010003}, "confidence": 0.9792, "input_tokens": 221, "latency_ms": 21.596285000015314} +{"id": "g0245-roaming_cobranca-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"cadastro_atualizacao": 9.99996000016e-07, "roaming_duvida": 0.997996008015968, "internet_consumo": 0.0002999988000048, "roaming_pacote": 0.000999996000016, "suporte_chip_esim": 9.99996000016e-07, "conta_contestacao": 0.0006999972000112, "conta_debito_automatico_digital": 9.99996000016e-07, "sem_correspondencia": 9.99996000016e-07}, "confidence": 0.9919, "input_tokens": 228, "latency_ms": 21.237055000000282} +{"id": "g0245-roaming_cobranca-curto_neutro-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"internet_consumo": 0.028897110288971108, "conta_contestacao": 0.010298970102989703, "plano_consulta": 0.008599140085991403, "atendimento_humano": 0.00019998000199980009, "troca_numero": 0.0017998200179982005, "roaming_duvida": 0.8555144485551447, "suporte_configuracao": 0.00039996000399960017, "reclamacao_atendimento": 0.0012998700129987003, "conta_pagamento_confirmacao": 0.003299670032996701, "conta_explicacao": 0.0011998800119988003, "plano_troca": 9.999000099990004e-05, "seguranca_perda_roubo": 0.06009399060093992, "marketplace_compra": 0.00039996000399960017, "portabilidade": 9.999000099990004e-05, "roaming_pacote": 0.02689731026897311, "sem_correspondencia": 0.0008999100089991003}, "confidence": 0.7647, "input_tokens": 286, "latency_ms": 22.063407000018742} +{"id": "g0245-roaming_cobranca-curto_neutro-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"reclamacao_atendimento": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "vas_consulta": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "roaming_duvida": 9.99985000224997e-07, "internet_consumo": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "conta_contestacao": 0.9999850002249969, "marketplace_pedido": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 22.000261000016508} +{"id": "g0249-roaming_cobranca-emocional-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"recarga_saldo": 9.999890001209987e-07, "fidelidade_resgate": 9.999890001209987e-07, "desconto_retencao": 9.999890001209987e-07, "plano_troca": 9.999890001209987e-07, "roaming_pacote": 9.999890001209987e-07, "conta_contestacao": 9.999890001209987e-07, "conta_debito_automatico_digital": 9.999890001209987e-07, "roaming_duvida": 9.999890001209987e-07, "internet_problema_conexao": 9.999890001209987e-07, "internet_consumo": 9.999890001209987e-07, "roaming_cobranca": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 21.818186000018613} +{"id": "g0249-roaming_cobranca-emocional-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.0609, "roaming_cobranca": 0.5867, "desconto_retencao": 0.0628, "roaming_pacote": 0.0572, "seguranca_fraude": 0.059, "roaming_duvida": 0.059, "conta_debito_automatico_digital": 0.0554, "sem_correspondencia": 0.059}, "confidence": 0.2873, "input_tokens": 244, "latency_ms": 22.39271700000245} +{"id": "g0249-roaming_cobranca-emocional-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_divida": 9.999000099990002e-05, "bonus_nao_recebido": 0.0004999500049995, "cadastro_atualizacao": 0.0008999100089991, "roaming_duvida": 0.00019998000199980003, "conta_segunda_via": 0.00029997000299970003, "internet_pacote_adicional": 0.0004999500049995, "roaming_cobranca": 0.926007399260074, "vas_cancelamento": 9.999000099990002e-05, "roaming_pacote": 9.999000099990002e-05, "conta_contestacao": 0.00019998000199980003, "internet_problema_conexao": 0.062493750624937505, "vas_contratacao": 9.999000099990002e-05, "conta_explicacao": 9.999000099990002e-05, "conta_vencimento": 9.999000099990002e-05, "seguranca_fraude": 0.007999200079992, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.8881, "input_tokens": 310, "latency_ms": 22.77463500001886} +{"id": "g0249-roaming_cobranca-emocional-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99997000009e-07, "conta_contestacao": 9.99997000009e-07, "roaming_cobranca": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 160, "latency_ms": 20.52453500002116} +{"id": "g0249-roaming_cobranca-emocional-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9410999999999998, "roaming_pacote": 0.0025999999999999994, "roaming_cobranca": 0.054199999999999984, "sem_correspondencia": 0.0020999999999999994}, "confidence": 0.8243, "input_tokens": 153, "latency_ms": 21.052986999990253} +{"id": "g0249-roaming_cobranca-emocional-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "suporte_configuracao": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 242, "latency_ms": 21.31446600000686} +{"id": "g0249-roaming_cobranca-emocional-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.0032, "conta_contestacao": 0.0585, "roaming_cobranca": 0.9363, "sem_correspondencia": 0.002}, "confidence": 0.8135, "input_tokens": 152, "latency_ms": 20.47064600000681} +{"id": "g0249-roaming_cobranca-emocional-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 9.999890001209992e-07, "recarga_saldo": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "roaming_cobranca": 0.9999890001209991, "roaming_pacote": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 21.86093299999925} +{"id": "g0249-roaming_cobranca-emocional-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"cancelamento_linha": 9.99989000120999e-07, "cadastro_atualizacao": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "vas_cancelamento": 9.99989000120999e-07, "conta_vencimento": 9.99989000120999e-07, "roaming_duvida": 9.99989000120999e-07, "internet_pacote_adicional": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "roaming_cobranca": 0.9999890001209989, "suporte_sem_sinal": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 315, "latency_ms": 22.743774999980815} +{"id": "g0249-roaming_cobranca-emocional-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.009900990099009901, "conta_contestacao": 0.0053005300530053, "roaming_cobranca": 0.9816981698169818, "sem_correspondencia": 0.0031003100310031}, "confidence": 0.9208, "input_tokens": 149, "latency_ms": 21.018534999996064} +{"id": "g0249-roaming_cobranca-emocional-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99997000009e-07, "conta_contestacao": 9.99997000009e-07, "roaming_cobranca": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 151, "latency_ms": 21.169227000001456} +{"id": "g0249-roaming_cobranca-emocional-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.1316131613161316, "roaming_pacote": 0.0255025502550255, "roaming_cobranca": 0.8253825382538255, "sem_correspondencia": 0.017501750175017504}, "confidence": 0.5745, "input_tokens": 154, "latency_ms": 21.19627999999807} +{"id": "g0250-roaming_cobranca-longo_contexto-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"marketplace_compra": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "roaming_cobranca": 0.9999890001209991, "desconto_retencao": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 322, "latency_ms": 22.75786600000629} +{"id": "g0250-roaming_cobranca-longo_contexto-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 9.999980000039998e-07, "roaming_cobranca": 0.9998980002039995, "roaming_pacote": 9.99998000004e-05, "sem_correspondencia": 9.999980000039998e-07}, "confidence": 0.9992, "input_tokens": 174, "latency_ms": 21.029475999995384} +{"id": "g0250-roaming_cobranca-longo_contexto-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.08330833083308331, "plano_troca": 0.00010001000100010003, "reclamacao_atendimento": 0.00010001000100010003, "recarga_nao_creditada": 0.07470747074707472, "conta_contestacao": 0.0004000400040004001, "roaming_pacote": 0.018101810181018106, "roaming_cobranca": 0.8220822082208221, "sem_correspondencia": 0.0012001200120012002}, "confidence": 0.6883, "input_tokens": 263, "latency_ms": 22.08829899998932} +{"id": "g0250-roaming_cobranca-longo_contexto-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_pagamento_confirmacao": 1.0000940088368307e-06, "conta_contestacao": 1.0000940088368307e-06, "roaming_duvida": 0.01470138192990141, "portabilidade": 1.0000940088368307e-06, "cadastro_atualizacao": 1.0000940088368307e-06, "roaming_pacote": 1.0000940088368307e-06, "roaming_cobranca": 0.9852926175060456, "sem_correspondencia": 1.0000940088368307e-06}, "confidence": 0.9625, "input_tokens": 253, "latency_ms": 22.097062000000278} +{"id": "g0250-roaming_cobranca-longo_contexto-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 237, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_explicacao": 1.0001910364879692e-06, "roaming_duvida": 1.0001910364879692e-06, "seguranca_fraude": 1.0001910364879692e-06, "roaming_pacote": 1.0001910364879692e-06, "reclamacao_atendimento": 0.002500477591219923, "internet_consumo": 0.0004000764145951877, "conta_contestacao": 1.0001910364879692e-06, "seguranca_perda_roubo": 1.0001910364879692e-06, "conta_pagamento_confirmacao": 1.0001910364879692e-06, "desconto_retencao": 1.0001910364879692e-06, "roaming_cobranca": 0.9970904442748565, "sem_correspondencia": 1.0001910364879692e-06}, "confidence": 0.9909, "input_tokens": 325, "latency_ms": 23.140148000010186} +{"id": "g0250-roaming_cobranca-longo_contexto-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"suporte_chip_esim": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "fidelidade_resgate": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 266, "latency_ms": 21.9989759999919} +{"id": "g0250-roaming_cobranca-longo_contexto-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 214, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "internet_problema_conexao": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 250, "latency_ms": 21.681372000017518} +{"id": "g0250-roaming_cobranca-longo_contexto-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 9.999930000490002e-07, "roaming_cobranca": 0.9999930000490003, "conta_debito_automatico_digital": 9.999930000490002e-07, "plano_consulta": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 249, "latency_ms": 21.93374499998413} +{"id": "g0250-roaming_cobranca-longo_contexto-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"suporte_configuracao": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 254, "latency_ms": 21.47861800000328} +{"id": "g0250-roaming_cobranca-longo_contexto-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"conta_contestacao": 0.001000100010001, "fidelidade_pontos": 0.028202820282028203, "roaming_duvida": 0.2733273327332733, "bonus_nao_recebido": 0.0018001800180018, "suporte_configuracao": 0.0022002200220022005, "internet_problema_conexao": 0.5268526852685269, "recarga_realizar": 0.0005000500050005, "roaming_cobranca": 0.0613061306130613, "internet_pacote_adicional": 0.012801280128012802, "troca_numero": 0.0106010601060106, "recarga_nao_creditada": 0.075007500750075, "cancelamento_linha": 0.0026002600260026003, "roaming_pacote": 0.0009000900090009, "plano_nova_linha": 0.0005000500050005, "desconto_retencao": 0.0005000500050005, "sem_correspondencia": 0.0019001900190019003}, "confidence": 0.5169, "input_tokens": 319, "latency_ms": 22.95167399998377} +{"id": "g0250-roaming_cobranca-longo_contexto-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"internet_problema_conexao": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "internet_consumo": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "roaming_cobranca": 0.9999850002249971, "reclamacao_atendimento": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "recarga_realizar": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 333, "latency_ms": 22.994026999981543} +{"id": "g0250-roaming_cobranca-longo_contexto-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "roaming_pacote": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 162, "latency_ms": 21.41653300000712} +{"id": "g0252-cadastro_atualizacao-curto_neutro-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.00010001000100010001, "portabilidade": 0.00010001000100010001, "cadastro_atualizacao": 0.9996999699969997, "sem_correspondencia": 0.00010001000100010001}, "confidence": 0.9975, "input_tokens": 122, "latency_ms": 21.831412000011596} +{"id": "g0252-cadastro_atualizacao-curto_neutro-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 124, "latency_ms": 21.02895799998805} +{"id": "g0252-cadastro_atualizacao-curto_neutro-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"troca_numero": 0.0137, "reclamacao_atendimento": 0.0051, "beneficios_consulta": 0.0051, "cadastro_atualizacao": 0.0121, "conta_explicacao": 0.6701, "cancelamento_linha": 0.0083, "portabilidade": 0.2782, "sem_correspondencia": 0.0074}, "confidence": 0.5835, "input_tokens": 197, "latency_ms": 21.014123000014706} +{"id": "g0252-cadastro_atualizacao-curto_neutro-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_pontos": 9.997990403928812e-05, "portabilidade": 9.997990403928812e-05, "plano_troca": 9.997990403928812e-05, "conta_segunda_via": 9.997990403928812e-05, "vas_contratacao": 9.997990403928812e-05, "suporte_chip_esim": 9.997990403928812e-05, "fidelidade_resgate": 9.997990403928812e-05, "cancelamento_linha": 0.000899819136353593, "reclamacao_atendimento": 9.997990403928812e-05, "roaming_cobranca": 9.997990403928812e-05, "seguranca_perda_roubo": 9.997990403928812e-05, "marketplace_compra": 9.997990403928812e-05, "cadastro_atualizacao": 0.9977994423120954, "recarga_saldo": 9.99799040392881e-07, "troca_numero": 9.997990403928812e-05, "sem_correspondencia": 9.997990403928812e-05}, "confidence": 0.9933, "input_tokens": 281, "latency_ms": 21.86762799999542} +{"id": "g0252-cadastro_atualizacao-curto_neutro-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 26, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.3458, "vas_consulta": 0.0022, "fidelidade_resgate": 0.0589, "bonus_nao_recebido": 0.0017, "cadastro_atualizacao": 0.001, "troca_numero": 0.5612, "portabilidade": 0.0224, "sem_correspondencia": 0.0068}, "confidence": 0.5151, "input_tokens": 201, "latency_ms": 21.136033999994197} +{"id": "g0252-cadastro_atualizacao-curto_neutro-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"portabilidade": 9.99997000009e-07, "cancelamento_linha": 9.99997000009e-07, "cadastro_atualizacao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 120, "latency_ms": 20.773171000001867} +{"id": "g0252-cadastro_atualizacao-curto_neutro-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_realizar": 9.997000899730082e-05, "plano_troca": 9.997000899730082e-05, "cadastro_atualizacao": 0.9982005398380487, "portabilidade": 0.00019994001799460164, "roaming_cobranca": 9.997000899730082e-05, "cancelamento_linha": 9.997000899730082e-05, "parceiros_ofertas": 9.997000899730082e-05, "conta_segunda_via": 9.997000899730082e-05, "desconto_retencao": 9.997000899730082e-05, "roaming_duvida": 9.997000899730082e-05, "seguranca_perda_roubo": 9.997000899730082e-05, "vas_cancelamento": 9.997000899730082e-05, "troca_numero": 9.997000899730082e-05, "marketplace_compra": 9.997000899730082e-05, "internet_consumo": 0.00019994001799460164, "sem_correspondencia": 0.00019994001799460164}, "confidence": 0.9944, "input_tokens": 280, "latency_ms": 21.189992999978813} +{"id": "g0252-cadastro_atualizacao-curto_neutro-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "cadastro_atualizacao": 0.9999850002249971, "fidelidade_pontos": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 281, "latency_ms": 22.428842000010718} +{"id": "g0252-cadastro_atualizacao-curto_neutro-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.1242, "cancelamento_linha": 0.1322, "cadastro_atualizacao": 0.1322, "sem_correspondencia": 0.6114}, "confidence": 0.2102, "input_tokens": 121, "latency_ms": 21.21281600000202} +{"id": "g0252-cadastro_atualizacao-curto_neutro-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0266, "portabilidade": 0.1816, "cadastro_atualizacao": 0.7587, "sem_correspondencia": 0.0331}, "confidence": 0.4745, "input_tokens": 124, "latency_ms": 20.86568400000033} +{"id": "g0252-cadastro_atualizacao-curto_neutro-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 9.999930000490002e-07, "cadastro_atualizacao": 0.9999930000490003, "portabilidade": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "roaming_duvida": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "negociacao_divida": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 196, "latency_ms": 21.032214999991083} +{"id": "g0252-cadastro_atualizacao-curto_neutro-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.0007000700070007002, "portabilidade": 0.018101810181018106, "cadastro_atualizacao": 0.013501350135013503, "marketplace_compra": 0.0020002000200020006, "internet_problema_conexao": 0.0017001700170017002, "vas_cancelamento": 0.0005000500050005002, "troca_numero": 0.9073907390739074, "conta_pagamento_confirmacao": 0.00020002000200020005, "recarga_nao_creditada": 0.00030003000300030005, "internet_pacote_adicional": 0.0019001900190019005, "parceiros_ofertas": 0.00030003000300030005, "sem_correspondencia": 0.053405340534053415}, "confidence": 0.8285, "input_tokens": 275, "latency_ms": 21.58474399999477} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"marketplace_compra": 1.0000900081007289e-06, "conta_segunda_via": 1.0000900081007289e-06, "internet_pacote_adicional": 1.0000900081007289e-06, "suporte_chip_esim": 0.0001000090008100729, "portabilidade": 1.0000900081007289e-06, "cadastro_atualizacao": 0.9998899900991087, "troca_numero": 1.0000900081007289e-06, "cancelamento_linha": 1.0000900081007289e-06, "conta_contestacao": 1.0000900081007289e-06, "suporte_configuracao": 1.0000900081007289e-06, "bonus_nao_recebido": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9992, "input_tokens": 291, "latency_ms": 21.650567999984105} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_debito_automatico_digital": 0.00010000000000000002, "cadastro_atualizacao": 0.9989000000000001, "troca_numero": 0.00010000000000000002, "portabilidade": 0.00010000000000000002, "internet_consumo": 0.0004000000000000001, "cancelamento_linha": 0.00010000000000000002, "vas_cancelamento": 0.00010000000000000002, "sem_correspondencia": 0.00020000000000000004}, "confidence": 0.9951, "input_tokens": 221, "latency_ms": 21.036158000015348} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_explicacao": 0.03719628037196279, "portabilidade": 0.006299370062993699, "plano_troca": 0.0017998200179981997, "troca_numero": 0.0017998200179981997, "cadastro_atualizacao": 0.9451054894510548, "suporte_chip_esim": 0.0017998200179981997, "cancelamento_linha": 0.0018998100189980998, "sem_correspondencia": 0.0040995900409958996}, "confidence": 0.8673, "input_tokens": 224, "latency_ms": 20.761605000018335} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 9.99986000195998e-07, "portabilidade": 9.99986000195998e-07, "troca_numero": 0.005199927201019189, "desconto_retencao": 9.99986000195998e-07, "atendimento_humano": 9.99986000195998e-07, "internet_consumo": 9.99986000195998e-07, "cadastro_atualizacao": 0.9947860729949788, "conta_contestacao": 9.99986000195998e-07, "cancelamento_linha": 9.99986000195998e-07, "fidelidade_pontos": 9.99986000195998e-07, "seguranca_fraude": 9.99986000195998e-07, "reclamacao_atendimento": 9.99986000195998e-07, "roaming_cobranca": 9.99986000195998e-07, "beneficios_consulta": 9.99986000195998e-07, "fidelidade_resgate": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9882, "input_tokens": 297, "latency_ms": 22.618686000015487} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.6985301469853015, "plano_nova_linha": 0.0011998800119988001, "vas_cancelamento": 0.0086991300869913, "cancelamento_linha": 0.0034996500349965005, "seguranca_perda_roubo": 0.007099290070992901, "vas_consulta": 0.0010998900109989002, "seguranca_fraude": 0.0370962903709629, "conta_pagamento_confirmacao": 0.000999900009999, "portabilidade": 0.21807819218078192, "marketplace_pedido": 0.004899510048995101, "troca_numero": 0.0010998900109989002, "recarga_saldo": 0.0008999100089991, "conta_contestacao": 0.0010998900109989002, "fidelidade_pontos": 0.0040995900409959, "negociacao_divida": 0.0005999400059994001, "sem_correspondencia": 0.010998900109989001}, "confidence": 0.6584, "input_tokens": 303, "latency_ms": 22.848116000005803} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.00010002000400080017, "portabilidade": 0.0004000800160032007, "conta_explicacao": 0.00010002000400080017, "negociacao_divida": 0.00010002000400080017, "troca_numero": 0.002400480096019204, "conta_debito_automatico_digital": 0.00010002000400080017, "conta_pagamento_confirmacao": 0.00010002000400080017, "seguranca_perda_roubo": 0.00010002000400080017, "desconto_retencao": 0.00010002000400080017, "cadastro_atualizacao": 0.9962992598519704, "parceiros_ofertas": 0.00010002000400080017, "sem_correspondencia": 0.00010002000400080017}, "confidence": 0.9873, "input_tokens": 277, "latency_ms": 22.174501999984386} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.7007345410318779, "vas_contratacao": 1.000192036871079e-06, "cancelamento_linha": 1.000192036871079e-06, "portabilidade": 0.0963184931506849, "conta_explicacao": 0.0006001152221226473, "atendimento_humano": 1.000192036871079e-06, "recarga_realizar": 1.000192036871079e-06, "suporte_configuracao": 0.0001000192036871079, "conta_contestacao": 0.19453735117142487, "seguranca_fraude": 0.006901325054410445, "beneficios_consulta": 1.000192036871079e-06, "desconto_retencao": 1.000192036871079e-06, "plano_nova_linha": 1.000192036871079e-06, "parceiros_ofertas": 1.000192036871079e-06, "bonus_nao_recebido": 0.0002000384073742158, "sem_correspondencia": 0.0006001152221226473}, "confidence": 0.6965, "input_tokens": 295, "latency_ms": 22.608391000005668} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "troca_numero": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 227, "latency_ms": 21.43551700001467} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"negociacao_religacao": 0.0020997900209979003, "cadastro_atualizacao": 0.21737826217378264, "cancelamento_linha": 0.0168983101689831, "fidelidade_pontos": 0.0020997900209979003, "seguranca_fraude": 0.019798020197980205, "conta_pagamento_confirmacao": 0.0020997900209979003, "vas_consulta": 0.001999800019998, "portabilidade": 0.006699330066993301, "internet_consumo": 0.015198480151984802, "internet_pacote_adicional": 0.0060993900609939014, "negociacao_divida": 0.0018998100189981002, "recarga_realizar": 0.0018998100189981002, "parceiros_ofertas": 0.001999800019998, "conta_contestacao": 0.001999800019998, "troca_numero": 0.6814318568143186, "sem_correspondencia": 0.020397960203979604}, "confidence": 0.6224, "input_tokens": 293, "latency_ms": 22.069458999993685} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"troca_numero": 0.007600760076007602, "cancelamento_linha": 0.0005000500050005002, "conta_segunda_via": 0.8119811981198121, "portabilidade": 0.15141514151415145, "internet_problema_conexao": 0.0020002000200020006, "suporte_sem_sinal": 0.0005000500050005002, "seguranca_fraude": 0.013001300130013002, "sem_correspondencia": 0.013001300130013002}, "confidence": 0.6991, "input_tokens": 222, "latency_ms": 21.146079999994072} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "cadastro_atualizacao": 0.9999890001209993, "vas_cancelamento": 9.999890001209994e-07, "reclamacao_atendimento": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "suporte_configuracao": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "recarga_nao_creditada": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 21.997364999975844} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_saldo": 0.0004, "conta_contestacao": 0.0009, "cancelamento_linha": 0.0013, "conta_pagamento_confirmacao": 0.0003, "conta_debito_automatico_digital": 0.0011, "internet_consumo": 0.0038, "reclamacao_atendimento": 0.0003, "cadastro_atualizacao": 0.9405, "troca_numero": 0.0432, "roaming_duvida": 0.0017, "portabilidade": 0.0039, "sem_correspondencia": 0.0026}, "confidence": 0.8821, "input_tokens": 284, "latency_ms": 21.702693999998246} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999930000490003, "vas_contratacao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 200, "latency_ms": 20.4705449999949} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0005, "cancelamento_linha": 0.9634, "portabilidade": 0.035, "sem_correspondencia": 0.0011}, "confidence": 0.8813, "input_tokens": 128, "latency_ms": 20.288773000004312} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cadastro_atualizacao": 0.9999850002249971, "roaming_duvida": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 21.89107000000945} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"atendimento_humano": 0.001199758848471457, "portabilidade": 0.0008998191363535927, "negociacao_religacao": 9.997990403928809e-05, "seguranca_perda_roubo": 9.997990403928809e-05, "suporte_configuracao": 0.0019995980807857618, "fidelidade_resgate": 9.997990403928809e-05, "vas_contratacao": 0.0019995980807857618, "cancelamento_linha": 0.00019995980807857618, "plano_consulta": 9.997990403928809e-05, "vas_cancelamento": 0.0027994373131000664, "conta_contestacao": 9.997990403928809e-05, "conta_vencimento": 0.00029993971211786423, "troca_numero": 9.997990403928809e-05, "conta_pagamento_confirmacao": 9.997990403928808e-07, "cadastro_atualizacao": 0.9896010901808735, "sem_correspondencia": 0.00039991961615715236}, "confidence": 0.972, "input_tokens": 288, "latency_ms": 21.2025970000127} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "cadastro_atualizacao": 0.9999890001209991, "seguranca_perda_roubo": 9.999890001209992e-07, "conta_segunda_via": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "suporte_configuracao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 270, "latency_ms": 24.577934000006962} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999930000490003, "recarga_realizar": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 201, "latency_ms": 21.3668250000012} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0006998600279944011, "recarga_saldo": 0.0010997800439912018, "portabilidade": 0.021795640871825634, "desconto_retencao": 9.998000399920017e-05, "suporte_configuracao": 9.998000399920017e-05, "troca_numero": 0.021495700859828035, "parceiros_ofertas": 9.998000399920017e-05, "cancelamento_linha": 0.8909218156368727, "conta_segunda_via": 0.023595280943811237, "marketplace_compra": 9.998000399920017e-05, "suporte_chip_esim": 9.998000399920017e-05, "negociacao_religacao": 0.007298540291941612, "vas_contratacao": 0.004899020195960808, "conta_contestacao": 0.0013997200559888023, "conta_explicacao": 0.01879624075184963, "sem_correspondencia": 0.007498500299940012}, "confidence": 0.7996, "input_tokens": 284, "latency_ms": 22.29131699999698} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "vas_consulta": 9.99993000049e-07, "recarga_realizar": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "roaming_pacote": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 186, "latency_ms": 20.967761999997947} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "cancelamento_linha": 9.99993000049e-07, "seguranca_fraude": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 203, "latency_ms": 20.981253000002198} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"vas_consulta": 0.0033000000000000004, "parceiros_ofertas": 0.00010000000000000002, "troca_numero": 0.058800000000000005, "suporte_sem_sinal": 0.00010000000000000002, "cadastro_atualizacao": 0.6526000000000001, "reclamacao_atendimento": 0.0009000000000000001, "internet_consumo": 0.0016000000000000003, "portabilidade": 0.00030000000000000003, "marketplace_compra": 0.28070000000000006, "roaming_pacote": 0.00030000000000000003, "cancelamento_linha": 0.0010000000000000002, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.6566, "input_tokens": 272, "latency_ms": 20.86792500000456} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_cancelamento": 9.999930000489998e-07, "bonus_nao_recebido": 9.999930000489998e-07, "conta_explicacao": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "cancelamento_linha": 9.999930000489998e-07, "troca_numero": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 205, "latency_ms": 20.950235000015027} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"roaming_duvida": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "portabilidade": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 196, "latency_ms": 20.944945000024973} +{"id": "g0259-portabilidade-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 121, "latency_ms": 20.92493500001069} +{"id": "g0259-portabilidade-curto_neutro-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"marketplace_pedido": 0.08470847084708472, "portabilidade": 0.13531353135313534, "vas_cancelamento": 0.021102110211021104, "fidelidade_resgate": 0.022402240224022405, "marketplace_compra": 0.06490649064906491, "negociacao_religacao": 0.0783078307830783, "roaming_cobranca": 0.024602460246024607, "cadastro_atualizacao": 0.021702170217021706, "troca_numero": 0.17651765176517653, "internet_problema_conexao": 0.19381938193819384, "cancelamento_linha": 0.03480348034803481, "sem_correspondencia": 0.14181418141814184}, "confidence": 0.1084, "input_tokens": 284, "latency_ms": 21.559001000014177} +{"id": "g0259-portabilidade-curto_neutro-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.3659365936593659, "portabilidade": 0.5471547154715471, "cancelamento_linha": 0.013501350135013501, "negociacao_religacao": 0.013101310131013101, "recarga_saldo": 0.013101310131013101, "conta_debito_automatico_digital": 0.013101310131013101, "cadastro_atualizacao": 0.013101310131013101, "sem_correspondencia": 0.021002100210021003}, "confidence": 0.4881, "input_tokens": 205, "latency_ms": 21.446578999984922} +{"id": "g0259-portabilidade-curto_neutro-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"desconto_retencao": 9.99990000099999e-07, "internet_problema_conexao": 9.99990000099999e-07, "cancelamento_linha": 9.99990000099999e-07, "troca_numero": 0.9997900020999789, "vas_cancelamento": 9.99990000099999e-07, "atendimento_humano": 9.99990000099999e-07, "cadastro_atualizacao": 9.99990000099999e-07, "conta_vencimento": 9.99990000099999e-07, "seguranca_fraude": 9.99990000099999e-07, "portabilidade": 0.0001999980000199998, "recarga_realizar": 9.99990000099999e-07, "sem_correspondencia": 9.99990000099999e-07}, "confidence": 0.9992, "input_tokens": 272, "latency_ms": 20.91793400001052} +{"id": "g0259-portabilidade-curto_neutro-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9240924092409242, "cancelamento_linha": 0.0343034303430343, "cadastro_atualizacao": 0.007300730073007301, "sem_correspondencia": 0.0343034303430343}, "confidence": 0.7545, "input_tokens": 126, "latency_ms": 21.148917000004985} +{"id": "g0259-portabilidade-curto_neutro-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"roaming_pacote": 0.0003, "parceiros_ofertas": 0.0002, "cadastro_atualizacao": 0.0039, "conta_segunda_via": 0.0014, "internet_problema_conexao": 0.0014, "desconto_retencao": 0.0002, "seguranca_fraude": 0.0007, "reclamacao_atendimento": 0.0013, "cancelamento_linha": 0.0002, "portabilidade": 0.7927, "troca_numero": 0.1973, "sem_correspondencia": 0.0004}, "confidence": 0.7713, "input_tokens": 282, "latency_ms": 22.56846299999893} +{"id": "g0259-portabilidade-curto_neutro-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999890001209996, "suporte_sem_sinal": 9.999890001209996e-07, "cadastro_atualizacao": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "seguranca_perda_roubo": 9.999890001209996e-07, "roaming_duvida": 9.999890001209996e-07, "atendimento_humano": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 271, "latency_ms": 21.85025399998608} +{"id": "g0259-portabilidade-curto_neutro-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 1.0000850072256139e-06, "conta_debito_automatico_digital": 1.0000850072256139e-06, "reclamacao_atendimento": 1.0000850072256139e-06, "troca_numero": 1.0000850072256139e-06, "cancelamento_linha": 1.0000850072256139e-06, "marketplace_compra": 1.0000850072256139e-06, "portabilidade": 0.9999849987248914, "atendimento_humano": 1.0000850072256139e-06, "fidelidade_pontos": 1.0000850072256139e-06, "vas_consulta": 1.0000850072256139e-06, "fidelidade_resgate": 1.0000850072256139e-06, "cadastro_atualizacao": 1.0000850072256139e-06, "suporte_sem_sinal": 1.0000850072256139e-06, "plano_consulta": 1.0000850072256139e-06, "suporte_chip_esim": 1.0000850072256139e-06, "sem_correspondencia": 1.0000850072256139e-06}, "confidence": 0.9995, "input_tokens": 281, "latency_ms": 21.800310000003265} +{"id": "g0259-portabilidade-curto_neutro-08-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.2745, "cadastro_atualizacao": 0.0199, "portabilidade": 0.6069, "sem_correspondencia": 0.0987}, "confidence": 0.3043, "input_tokens": 126, "latency_ms": 21.128418000017746} +{"id": "g0259-portabilidade-curto_neutro-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"plano_consulta": 0.0033989803059082274, "plano_troca": 0.0034989503149055285, "portabilidade": 0.7121863440967711, "cadastro_atualizacao": 0.00869739078276517, "vas_cancelamento": 0.0031990402879136263, "suporte_chip_esim": 0.0037988603418974308, "seguranca_perda_roubo": 0.0035989203239028293, "cancelamento_linha": 0.0033989803059082274, "marketplace_compra": 0.0034989503149055285, "troca_numero": 0.2219334199740078, "marketplace_pedido": 0.0033989803059082274, "sem_correspondencia": 0.02939118264520644}, "confidence": 0.6471, "input_tokens": 271, "latency_ms": 21.816425999986677} +{"id": "g0259-portabilidade-curto_neutro-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9993000000000001, "cadastro_atualizacao": 0.00010000000000000002, "cancelamento_linha": 0.00010000000000000002, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.9955, "input_tokens": 125, "latency_ms": 20.800457999996524} +{"id": "g0259-portabilidade-curto_neutro-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9997949600172032, "recarga_realizar": 1.0001950380324161e-06, "desconto_retencao": 0.00010001950380324162, "vas_cancelamento": 1.0001950380324161e-06, "cadastro_atualizacao": 1.0001950380324161e-06, "portabilidade": 0.00010001950380324162, "cancelamento_linha": 1.0001950380324161e-06, "sem_correspondencia": 1.0001950380324161e-06}, "confidence": 0.9979, "input_tokens": 197, "latency_ms": 21.277724999976044} +{"id": "g0262-portabilidade-regionalismo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999860001959977e-07, "seguranca_fraude": 9.999860001959977e-07, "cancelamento_linha": 9.999860001959977e-07, "troca_numero": 0.9989860141958018, "conta_contestacao": 9.999860001959977e-07, "recarga_nao_creditada": 9.999860001959977e-07, "suporte_configuracao": 9.999860001959977e-07, "negociacao_divida": 9.999860001959977e-07, "suporte_sem_sinal": 9.999860001959977e-07, "portabilidade": 0.0009999860001959977, "bonus_nao_recebido": 9.999860001959977e-07, "roaming_pacote": 9.999860001959977e-07, "vas_cancelamento": 9.999860001959977e-07, "vas_contratacao": 9.999860001959977e-07, "reclamacao_atendimento": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9972, "input_tokens": 285, "latency_ms": 21.83807900001966} +{"id": "g0262-portabilidade-regionalismo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"roaming_cobranca": 0.0129, "suporte_configuracao": 0.0068, "portabilidade": 0.1849, "troca_numero": 0.1087, "cadastro_atualizacao": 0.0062, "suporte_chip_esim": 0.0036, "cancelamento_linha": 0.6659, "sem_correspondencia": 0.011}, "confidence": 0.5117, "input_tokens": 230, "latency_ms": 20.959454000006872} +{"id": "g0262-portabilidade-regionalismo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"recarga_saldo": 0.0040004000400039996, "internet_pacote_adicional": 0.0025002500250024995, "internet_problema_conexao": 0.0028002800280027998, "recarga_nao_creditada": 0.0038003800380037997, "roaming_pacote": 0.0025002500250024995, "vas_consulta": 0.0025002500250024995, "troca_numero": 0.6792679267926791, "fidelidade_resgate": 0.0025002500250024995, "parceiros_ofertas": 0.008800880088008799, "conta_contestacao": 0.0026002600260025995, "cadastro_atualizacao": 0.020202020202020197, "conta_explicacao": 0.0027002700270027, "plano_nova_linha": 0.0028002800280027998, "cancelamento_linha": 0.0028002800280027998, "portabilidade": 0.2543254325432543, "sem_correspondencia": 0.005900590059005899}, "confidence": 0.6588, "input_tokens": 300, "latency_ms": 21.81617400000846} +{"id": "g0262-portabilidade-regionalismo-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.8542, "cadastro_atualizacao": 0.0425, "cancelamento_linha": 0.0321, "sem_correspondencia": 0.0712}, "confidence": 0.5907, "input_tokens": 134, "latency_ms": 20.814115000007405} +{"id": "g0262-portabilidade-regionalismo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.0005000460042323894, "cancelamento_linha": 1.0000920084647786e-06, "recarga_realizar": 1.0000920084647786e-06, "troca_numero": 0.9983918520503885, "conta_contestacao": 1.0000920084647786e-06, "plano_nova_linha": 1.0000920084647786e-06, "portabilidade": 0.0010000920084647787, "parceiros_ofertas": 1.0000920084647786e-06, "fidelidade_pontos": 1.0000920084647786e-06, "suporte_sem_sinal": 0.00010000920084647787, "vas_consulta": 1.0000920084647786e-06, "sem_correspondencia": 1.0000920084647786e-06}, "confidence": 0.9942, "input_tokens": 286, "latency_ms": 21.678976999993438} +{"id": "g0262-portabilidade-regionalismo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0073, "cadastro_atualizacao": 0.0153, "portabilidade": 0.9606, "sem_correspondencia": 0.0168}, "confidence": 0.8505, "input_tokens": 140, "latency_ms": 21.086505999988958} +{"id": "g0262-portabilidade-regionalismo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.0057, "cancelamento_linha": 0.0047, "portabilidade": 0.9075, "sem_correspondencia": 0.0821}, "confidence": 0.749, "input_tokens": 130, "latency_ms": 21.14818999999102} +{"id": "g0262-portabilidade-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["plano_nova_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "seguranca_perda_roubo": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "roaming_cobranca": 9.999890001209992e-07, "troca_numero": 0.9999890001209991, "conta_explicacao": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "marketplace_pedido": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 0.9998, "input_tokens": 289, "latency_ms": 21.58906799999727} +{"id": "g0262-portabilidade-regionalismo-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 9.999850002249977e-07, "troca_numero": 0.9999850002249978, "suporte_chip_esim": 9.999850002249977e-07, "roaming_pacote": 9.999850002249977e-07, "conta_vencimento": 9.999850002249977e-07, "suporte_sem_sinal": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "bonus_nao_recebido": 9.999850002249977e-07, "internet_consumo": 9.999850002249977e-07, "reclamacao_atendimento": 9.999850002249977e-07, "cadastro_atualizacao": 9.999850002249977e-07, "vas_consulta": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "portabilidade": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9998, "input_tokens": 287, "latency_ms": 21.772330999993983} +{"id": "g0262-portabilidade-regionalismo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"reclamacao_atendimento": 0.00010000000000000002, "internet_consumo": 0.00010000000000000002, "cadastro_atualizacao": 0.0012000000000000001, "conta_pagamento_confirmacao": 0.00010000000000000002, "troca_numero": 0.09640000000000001, "portabilidade": 0.9006000000000001, "desconto_retencao": 0.00010000000000000002, "conta_debito_automatico_digital": 0.00010000000000000002, "cancelamento_linha": 0.0004000000000000001, "parceiros_ofertas": 0.00010000000000000002, "plano_nova_linha": 0.00010000000000000002, "sem_correspondencia": 0.0007000000000000001}, "confidence": 0.8621, "input_tokens": 308, "latency_ms": 21.729867999994212} +{"id": "g0262-portabilidade-regionalismo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0017, "portabilidade": 0.9813, "cadastro_atualizacao": 0.0142, "sem_correspondencia": 0.0028}, "confidence": 0.9233, "input_tokens": 131, "latency_ms": 20.652785999999423} +{"id": "g0265-portabilidade-indireto_multiplo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 164, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99997000009e-07, "cadastro_atualizacao": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 150, "latency_ms": 20.673705000007203} +{"id": "g0265-portabilidade-indireto_multiplo-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.99986000195997e-07, "troca_numero": 0.9996860043959384, "recarga_saldo": 9.99986000195997e-07, "conta_vencimento": 9.99986000195997e-07, "plano_consulta": 9.99986000195997e-07, "cadastro_atualizacao": 9.99986000195997e-07, "parceiros_ofertas": 9.99986000195997e-07, "fidelidade_resgate": 9.99986000195997e-07, "cancelamento_linha": 9.99986000195997e-07, "seguranca_perda_roubo": 9.99986000195997e-07, "beneficios_consulta": 9.99986000195997e-07, "reclamacao_atendimento": 9.99986000195997e-07, "conta_contestacao": 9.99986000195997e-07, "suporte_sem_sinal": 0.0002999958000587991, "bonus_nao_recebido": 9.99986000195997e-07, "sem_correspondencia": 9.99986000195997e-07}, "confidence": 0.999, "input_tokens": 287, "latency_ms": 21.855960000010555} +{"id": "g0265-portabilidade-indireto_multiplo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 9.998870127675574e-07, "plano_consulta": 9.998870127675574e-07, "bonus_nao_recebido": 9.998870127675574e-07, "suporte_sem_sinal": 9.998870127675574e-07, "recarga_saldo": 9.998870127675574e-07, "cadastro_atualizacao": 9.998870127675574e-07, "troca_numero": 0.004099536752346986, "portabilidade": 0.000399954805107023, "beneficios_consulta": 9.998870127675574e-07, "cancelamento_linha": 9.998870127675574e-07, "marketplace_pedido": 9.998870127675574e-07, "vas_contratacao": 9.998870127675574e-07, "conta_debito_automatico_digital": 0.9954875099113802, "internet_consumo": 9.998870127675574e-07, "fidelidade_pontos": 9.998870127675574e-07, "sem_correspondencia": 9.998870127675574e-07}, "confidence": 0.9893, "input_tokens": 306, "latency_ms": 22.588089999999283} +{"id": "g0265-portabilidade-indireto_multiplo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.08259174082591741, "portabilidade": 0.6967303269673033, "cadastro_atualizacao": 0.0225977402259774, "sem_correspondencia": 0.19808019198080193}, "confidence": 0.3768, "input_tokens": 133, "latency_ms": 20.78392199999257} +{"id": "g0265-portabilidade-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_perda_roubo": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "troca_numero": 0.9999850002249976, "conta_vencimento": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "cadastro_atualizacao": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "seguranca_fraude": 9.999850002249975e-07, "plano_consulta": 9.999850002249975e-07, "recarga_saldo": 9.999850002249975e-07, "conta_pagamento_confirmacao": 9.999850002249975e-07, "reclamacao_atendimento": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 302, "latency_ms": 21.98096399999372} +{"id": "g0265-portabilidade-indireto_multiplo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.8272, "cadastro_atualizacao": 0.0463, "cancelamento_linha": 0.0525, "sem_correspondencia": 0.074}, "confidence": 0.5336, "input_tokens": 141, "latency_ms": 20.902957000004108} +{"id": "g0265-portabilidade-indireto_multiplo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9999970000090003, "cancelamento_linha": 9.999970000090002e-07, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 139, "latency_ms": 21.282514999995783} +{"id": "g0265-portabilidade-indireto_multiplo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_cobranca": 0.0051, "cancelamento_linha": 0.0132, "portabilidade": 0.3203, "recarga_realizar": 0.0005, "internet_consumo": 0.0005, "cadastro_atualizacao": 0.0004, "troca_numero": 0.6571, "sem_correspondencia": 0.0029}, "confidence": 0.6382, "input_tokens": 203, "latency_ms": 20.99829499999828} +{"id": "g0265-portabilidade-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"reclamacao_atendimento": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "troca_numero": 0.999993000049, "cancelamento_linha": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 21.078318000007812} +{"id": "g0265-portabilidade-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"atendimento_humano": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "cancelamento_linha": 9.999890001209992e-07, "troca_numero": 0.9999890001209991, "vas_contratacao": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "conta_pagamento_confirmacao": 9.999890001209992e-07, "seguranca_perda_roubo": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 271, "latency_ms": 21.794847999984768} +{"id": "g0265-portabilidade-indireto_multiplo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.0001, "portabilidade": 0.9988, "cancelamento_linha": 0.0001, "sem_correspondencia": 0.001}, "confidence": 0.9927, "input_tokens": 141, "latency_ms": 20.908864999995558} +{"id": "g0265-portabilidade-indireto_multiplo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_duvida": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "troca_numero": 0.999993000049, "cadastro_atualizacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 214, "latency_ms": 21.5035900000089} +{"id": "g0269-cancelamento_linha-regionalismo-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "cancelamento_linha": 0.999993000049, "portabilidade": 9.99993000049e-07, "reclamacao_atendimento": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 210, "latency_ms": 20.995405999997274} +{"id": "g0269-cancelamento_linha-regionalismo-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 1.000086007396636e-06, "conta_debito_automatico_digital": 1.000086007396636e-06, "vas_consulta": 1.000086007396636e-06, "suporte_sem_sinal": 1.000086007396636e-06, "negociacao_divida": 1.000086007396636e-06, "roaming_pacote": 1.000086007396636e-06, "cancelamento_linha": 0.08510731922945372, "desconto_retencao": 1.000086007396636e-06, "troca_numero": 1.000086007396636e-06, "recarga_saldo": 1.000086007396636e-06, "vas_cancelamento": 0.9148786795664425, "recarga_realizar": 1.000086007396636e-06, "cadastro_atualizacao": 1.000086007396636e-06, "portabilidade": 1.000086007396636e-06, "roaming_cobranca": 1.000086007396636e-06, "sem_correspondencia": 1.000086007396636e-06}, "confidence": 0.8945, "input_tokens": 291, "latency_ms": 21.747357000009515} +{"id": "g0269-cancelamento_linha-regionalismo-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.027197280271972803, "cancelamento_linha": 0.8760123987601239, "portabilidade": 0.023997600239976002, "sem_correspondencia": 0.07279272072792721}, "confidence": 0.6436, "input_tokens": 132, "latency_ms": 21.042782000023408} +{"id": "g0269-cancelamento_linha-regionalismo-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 9.999890001209987e-07, "negociacao_religacao": 9.999890001209987e-07, "portabilidade": 9.999890001209987e-07, "troca_numero": 9.999890001209987e-07, "internet_problema_conexao": 9.999890001209987e-07, "vas_contratacao": 9.999890001209987e-07, "plano_consulta": 9.999890001209987e-07, "desconto_retencao": 9.999890001209987e-07, "cadastro_atualizacao": 9.999890001209987e-07, "fidelidade_pontos": 9.999890001209987e-07, "cancelamento_linha": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 22.775268000003734} +{"id": "g0269-cancelamento_linha-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cadastro_atualizacao": 9.999000099990002e-05, "marketplace_pedido": 0.0005999400059994001, "negociacao_divida": 9.999000099990002e-05, "desconto_retencao": 9.999000099990002e-05, "vas_cancelamento": 0.9975002499750025, "portabilidade": 0.0007999200079992001, "troca_numero": 9.999000099990002e-05, "sem_correspondencia": 0.0006999300069993001}, "confidence": 0.99, "input_tokens": 213, "latency_ms": 21.565035000008947} +{"id": "g0269-cancelamento_linha-regionalismo-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.999930000489998e-07, "vas_cancelamento": 9.999930000489998e-07, "plano_consulta": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 202, "latency_ms": 21.345924000002015} +{"id": "g0269-cancelamento_linha-regionalismo-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 1.0000900081007289e-06, "vas_consulta": 1.0000900081007289e-06, "cancelamento_linha": 0.9998899900991087, "cadastro_atualizacao": 1.0000900081007289e-06, "vas_cancelamento": 0.0001000090008100729, "roaming_cobranca": 1.0000900081007289e-06, "portabilidade": 1.0000900081007289e-06, "recarga_realizar": 1.0000900081007289e-06, "desconto_retencao": 1.0000900081007289e-06, "troca_numero": 1.0000900081007289e-06, "suporte_sem_sinal": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9993, "input_tokens": 278, "latency_ms": 22.439507000001413} +{"id": "g0269-cancelamento_linha-regionalismo-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99997000009e-07, "vas_cancelamento": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 130, "latency_ms": 21.456628000009914} +{"id": "g0269-cancelamento_linha-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"suporte_chip_esim": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "recarga_realizar": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "vas_cancelamento": 0.9999850002249971, "seguranca_fraude": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "marketplace_compra": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 22.933123000001387} +{"id": "g0269-cancelamento_linha-regionalismo-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 9.99997000009e-07, "portabilidade": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 132, "latency_ms": 21.95721399999684} +{"id": "g0269-cancelamento_linha-regionalismo-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9372, "portabilidade": 0.0003, "vas_cancelamento": 0.0621, "sem_correspondencia": 0.0004}, "confidence": 0.8274, "input_tokens": 134, "latency_ms": 21.27245200000516} +{"id": "g0269-cancelamento_linha-regionalismo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "suporte_configuracao": 9.999930000489998e-07, "vas_cancelamento": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 205, "latency_ms": 21.56554399999777} +{"id": "g0270-cancelamento_linha-emocional-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 9.999890001209994e-07, "internet_pacote_adicional": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "cancelamento_linha": 0.9999890001209993, "vas_consulta": 9.999890001209994e-07, "parceiros_ofertas": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 22.103925999999774} +{"id": "g0270-cancelamento_linha-emocional-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"recarga_saldo": 9.999860001959975e-07, "atendimento_humano": 9.999860001959975e-07, "troca_numero": 9.999860001959975e-07, "recarga_realizar": 9.999860001959975e-07, "portabilidade": 9.999860001959975e-07, "cancelamento_linha": 0.022299687804370746, "cadastro_atualizacao": 9.999860001959975e-07, "vas_consulta": 9.999860001959975e-07, "reclamacao_atendimento": 9.999860001959975e-07, "desconto_retencao": 9.999860001959975e-07, "roaming_duvida": 9.999860001959975e-07, "plano_consulta": 9.999860001959975e-07, "vas_cancelamento": 0.9776863123916268, "suporte_sem_sinal": 9.999860001959975e-07, "fidelidade_pontos": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9614, "input_tokens": 286, "latency_ms": 22.626086999991912} +{"id": "g0270-cancelamento_linha-emocional-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.36966303369663034, "portabilidade": 0.00029997000299970003, "vas_cancelamento": 0.6287371262873713, "sem_correspondencia": 0.0012998700129987}, "confidence": 0.5166, "input_tokens": 131, "latency_ms": 22.126010000022234} +{"id": "g0270-cancelamento_linha-emocional-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "vas_cancelamento": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 127, "latency_ms": 21.52143999998657} +{"id": "g0270-cancelamento_linha-emocional-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9362943822337064, "portabilidade": 9.999940000359995e-07, "cadastro_atualizacao": 9.999940000359995e-07, "troca_numero": 9.999940000359995e-07, "conta_segunda_via": 9.999940000359995e-07, "desconto_retencao": 9.999940000359995e-07, "cancelamento_linha": 0.06369961780229318, "sem_correspondencia": 9.999940000359995e-07}, "confidence": 0.8859, "input_tokens": 201, "latency_ms": 21.51141799998868} +{"id": "g0270-cancelamento_linha-emocional-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.148, "cancelamento_linha": 0.8515, "portabilidade": 0.0001, "sem_correspondencia": 0.0004}, "confidence": 0.6941, "input_tokens": 128, "latency_ms": 20.92306099999064} +{"id": "g0270-cancelamento_linha-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"marketplace_compra": 1.0000860073966358e-06, "negociacao_divida": 1.0000860073966358e-06, "troca_numero": 0.00020001720147932718, "recarga_saldo": 1.0000860073966358e-06, "fidelidade_resgate": 1.0000860073966358e-06, "vas_cancelamento": 0.9997859815944169, "cadastro_atualizacao": 1.0000860073966358e-06, "desconto_retencao": 1.0000860073966358e-06, "portabilidade": 1.0000860073966358e-06, "fidelidade_pontos": 1.0000860073966358e-06, "conta_explicacao": 1.0000860073966358e-06, "suporte_sem_sinal": 1.0000860073966358e-06, "roaming_duvida": 1.0000860073966358e-06, "suporte_configuracao": 1.0000860073966358e-06, "conta_pagamento_confirmacao": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.999, "input_tokens": 287, "latency_ms": 21.907944000020052} +{"id": "g0270-cancelamento_linha-emocional-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "vas_cancelamento": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "cancelamento_linha": 0.9999890001209991, "conta_pagamento_confirmacao": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 21.548967000001085} +{"id": "g0270-cancelamento_linha-emocional-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "vas_cancelamento": 9.99989000120999e-07, "cadastro_atualizacao": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "portabilidade": 9.99989000120999e-07, "desconto_retencao": 9.99989000120999e-07, "cancelamento_linha": 0.9999890001209989, "troca_numero": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 281, "latency_ms": 21.466586000002508} +{"id": "g0270-cancelamento_linha-emocional-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "cancelamento_linha": 0.9999890001209993, "conta_pagamento_confirmacao": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "seguranca_perda_roubo": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 269, "latency_ms": 21.462297999988778} +{"id": "g0270-cancelamento_linha-emocional-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 1.0000940088368305e-06, "cancelamento_linha": 0.9889929653387417, "portabilidade": 1.0000940088368305e-06, "cadastro_atualizacao": 1.0000940088368305e-06, "conta_vencimento": 1.0000940088368305e-06, "vas_cancelamento": 0.011001034097205134, "troca_numero": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.9704, "input_tokens": 195, "latency_ms": 21.20482000000834} +{"id": "g0270-cancelamento_linha-emocional-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0055, "vas_cancelamento": 0.0121, "cancelamento_linha": 0.9656, "sem_correspondencia": 0.0168}, "confidence": 0.867, "input_tokens": 126, "latency_ms": 20.789253000003782} +{"id": "g0271-cancelamento_linha-longo_contexto-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 222, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99997000009e-07, "vas_cancelamento": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 168, "latency_ms": 20.006053999992446} +{"id": "g0271-cancelamento_linha-longo_contexto-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_consulta": 0.00010004001600640257, "fidelidade_resgate": 0.00020008003201280514, "internet_pacote_adicional": 0.002901160464185674, "portabilidade": 0.00010004001600640257, "negociacao_religacao": 0.00010004001600640257, "desconto_retencao": 0.00010004001600640257, "beneficios_consulta": 0.00010004001600640257, "roaming_duvida": 0.00010004001600640257, "vas_cancelamento": 0.02531012404961985, "roaming_pacote": 0.00010004001600640257, "suporte_chip_esim": 0.00010004001600640257, "cancelamento_linha": 0.9703881552621049, "recarga_nao_creditada": 0.00010004001600640257, "troca_numero": 0.00010004001600640257, "cadastro_atualizacao": 0.00010004001600640257, "sem_correspondencia": 0.00010004001600640257}, "confidence": 0.9439, "input_tokens": 316, "latency_ms": 22.71530600000915} +{"id": "g0271-cancelamento_linha-longo_contexto-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 212, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "cadastro_atualizacao": 9.999850002249973e-07, "plano_troca": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "cancelamento_linha": 0.9999850002249974, "portabilidade": 9.999850002249973e-07, "roaming_duvida": 9.999850002249973e-07, "conta_debito_automatico_digital": 9.999850002249973e-07, "marketplace_compra": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 321, "latency_ms": 22.23834500000521} +{"id": "g0271-cancelamento_linha-longo_contexto-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "cancelamento_linha": 0.999993000049, "troca_numero": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 240, "latency_ms": 20.692843999995603} +{"id": "g0271-cancelamento_linha-longo_contexto-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.2994, "cancelamento_linha": 0.6961, "portabilidade": 0.0017, "sem_correspondencia": 0.0028}, "confidence": 0.538, "input_tokens": 160, "latency_ms": 20.07589499999085} +{"id": "g0271-cancelamento_linha-longo_contexto-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "vas_cancelamento": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 21.386098000022002} +{"id": "g0271-cancelamento_linha-longo_contexto-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 201, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9999930000490003, "cadastro_atualizacao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 235, "latency_ms": 20.975628999991613} +{"id": "g0271-cancelamento_linha-longo_contexto-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 202, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "cancelamento_linha": 0.9999850002249974, "marketplace_compra": 9.999850002249973e-07, "vas_consulta": 9.999850002249973e-07, "roaming_cobranca": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 316, "latency_ms": 22.075206000010894} +{"id": "g0271-cancelamento_linha-longo_contexto-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 203, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "plano_nova_linha": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "vas_cancelamento": 0.9999930000489998, "cadastro_atualizacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 233, "latency_ms": 21.049396999984538} +{"id": "g0271-cancelamento_linha-longo_contexto-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["reclamacao_atendimento", "seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 191, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_debito_automatico_digital": 1.0001870349755403e-06, "conta_segunda_via": 1.0001870349755403e-06, "cadastro_atualizacao": 1.0001870349755403e-06, "negociacao_divida": 1.0001870349755403e-06, "marketplace_pedido": 1.0001870349755403e-06, "vas_cancelamento": 0.0014002618489657565, "recarga_realizar": 1.0001870349755403e-06, "troca_numero": 1.0001870349755403e-06, "portabilidade": 1.0001870349755403e-06, "cancelamento_linha": 0.9980866422020918, "beneficios_consulta": 1.0001870349755403e-06, "desconto_retencao": 1.0001870349755403e-06, "bonus_nao_recebido": 1.0001870349755403e-06, "seguranca_perda_roubo": 1.0001870349755403e-06, "internet_problema_conexao": 0.0005000935174877701, "sem_correspondencia": 1.0001870349755403e-06}, "confidence": 0.9938, "input_tokens": 316, "latency_ms": 22.05700600001137} +{"id": "g0271-cancelamento_linha-longo_contexto-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 196, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 9.999850002249975e-07, "recarga_nao_creditada": 9.999850002249975e-07, "cancelamento_linha": 0.9999850002249976, "suporte_chip_esim": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "suporte_sem_sinal": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "cadastro_atualizacao": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "troca_numero": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "vas_cancelamento": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 315, "latency_ms": 22.086437000012893} +{"id": "g0271-cancelamento_linha-longo_contexto-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 214, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.999890001209994e-07, "cadastro_atualizacao": 9.999890001209994e-07, "atendimento_humano": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "cancelamento_linha": 0.9999890001209993, "vas_cancelamento": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "internet_consumo": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 325, "latency_ms": 21.9678190000252} +{"id": "g0274-troca_numero-informal_abreviado-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_contratacao": 9.999850002249975e-07, "internet_problema_conexao": 9.999850002249975e-07, "troca_numero": 0.9999850002249976, "desconto_retencao": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "recarga_nao_creditada": 9.999850002249975e-07, "seguranca_fraude": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "negociacao_divida": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "internet_consumo": 9.999850002249975e-07, "cadastro_atualizacao": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 22.652902999993785} +{"id": "g0274-troca_numero-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"plano_nova_linha": 0.31660000000000005, "plano_consulta": 0.00020000000000000006, "suporte_configuracao": 0.006400000000000002, "cadastro_atualizacao": 0.008100000000000001, "portabilidade": 0.6395000000000001, "conta_pagamento_confirmacao": 0.00030000000000000003, "cancelamento_linha": 0.027400000000000008, "sem_correspondencia": 0.0015000000000000005}, "confidence": 0.5991, "input_tokens": 213, "latency_ms": 21.421231000005037} +{"id": "g0274-troca_numero-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.0004000000000000001, "seguranca_fraude": 0.0018000000000000002, "roaming_duvida": 0.0020000000000000005, "suporte_chip_esim": 0.00030000000000000003, "beneficios_consulta": 0.00030000000000000003, "internet_problema_conexao": 0.007100000000000001, "plano_troca": 0.0005000000000000001, "portabilidade": 0.9846000000000001, "internet_consumo": 0.0012000000000000001, "cancelamento_linha": 0.00030000000000000003, "plano_nova_linha": 0.00030000000000000003, "sem_correspondencia": 0.0012000000000000001}, "confidence": 0.9569, "input_tokens": 276, "latency_ms": 22.278720999992174} +{"id": "g0274-troca_numero-informal_abreviado-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999850002249973e-07, "cadastro_atualizacao": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "troca_numero": 0.9999850002249974, "vas_contratacao": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "suporte_sem_sinal": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "marketplace_pedido": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "cancelamento_linha": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 22.070052999993095} +{"id": "g0274-troca_numero-informal_abreviado-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999930000490003, "cancelamento_linha": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "cadastro_atualizacao": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 206, "latency_ms": 21.185590999976966} +{"id": "g0274-troca_numero-informal_abreviado-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999890001209996, "plano_consulta": 9.999890001209996e-07, "seguranca_fraude": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "internet_consumo": 9.999890001209996e-07, "cadastro_atualizacao": 9.999890001209996e-07, "vas_cancelamento": 9.999890001209996e-07, "conta_segunda_via": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 265, "latency_ms": 21.58558400000743} +{"id": "g0274-troca_numero-informal_abreviado-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_contestacao": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "troca_numero": 0.999993000049, "seguranca_perda_roubo": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 212, "latency_ms": 21.532565000001114} +{"id": "g0274-troca_numero-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"suporte_sem_sinal": 0.00020000000000000004, "cadastro_atualizacao": 0.40240000000000004, "suporte_configuracao": 0.0023000000000000004, "vas_cancelamento": 0.012700000000000001, "portabilidade": 0.5331000000000001, "beneficios_consulta": 0.00020000000000000004, "cancelamento_linha": 0.0068000000000000005, "suporte_chip_esim": 0.0023000000000000004, "conta_explicacao": 0.019600000000000003, "vas_consulta": 0.00030000000000000003, "internet_pacote_adicional": 0.0022000000000000006, "sem_correspondencia": 0.017900000000000003}, "confidence": 0.6029, "input_tokens": 272, "latency_ms": 21.416563000002498} +{"id": "g0274-troca_numero-informal_abreviado-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 122, "latency_ms": 21.38743699998713} +{"id": "g0274-troca_numero-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"seguranca_fraude": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "portabilidade": 0.9999850002249971, "negociacao_divida": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 0.9998, "input_tokens": 284, "latency_ms": 22.165473000001157} +{"id": "g0274-troca_numero-informal_abreviado-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.995298534554921, "portabilidade": 0.004500445544108867, "cadastro_atualizacao": 1.0000990098019704e-06, "sem_correspondencia": 0.0002000198019603941}, "confidence": 0.9774, "input_tokens": 126, "latency_ms": 21.067335999987336} +{"id": "g0274-troca_numero-informal_abreviado-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "troca_numero": 0.9999850002249971, "conta_pagamento_confirmacao": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 22.40627699998754} +{"id": "g0275-troca_numero-erros_digitacao-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999930000490002e-07, "troca_numero": 0.9999930000490003, "cancelamento_linha": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "parceiros_ofertas": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 204, "latency_ms": 21.034735999990062} +{"id": "g0275-troca_numero-erros_digitacao-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.99997000009e-07, "cadastro_atualizacao": 9.99997000009e-07, "troca_numero": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 126, "latency_ms": 21.014410999981692} +{"id": "g0275-troca_numero-erros_digitacao-02-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999890001209992e-07, "cancelamento_linha": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "recarga_realizar": 9.999890001209992e-07, "troca_numero": 0.9999890001209991, "beneficios_consulta": 9.999890001209992e-07, "conta_pagamento_confirmacao": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 268, "latency_ms": 21.832463999999163} +{"id": "g0275-troca_numero-erros_digitacao-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 121, "latency_ms": 20.939494000003833} +{"id": "g0275-troca_numero-erros_digitacao-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_explicacao": 9.999890001209994e-07, "parceiros_ofertas": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "troca_numero": 0.9999890001209993, "plano_consulta": 9.999890001209994e-07, "seguranca_perda_roubo": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "cadastro_atualizacao": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 288, "latency_ms": 20.926655000010896} +{"id": "g0275-troca_numero-erros_digitacao-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 122, "latency_ms": 20.933792999983325} +{"id": "g0275-troca_numero-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 1.000290084124396e-06, "negociacao_religacao": 1.000290084124396e-06, "conta_pagamento_confirmacao": 1.000290084124396e-06, "conta_vencimento": 1.000290084124396e-06, "portabilidade": 0.9987896489982093, "roaming_duvida": 0.0002000580168248792, "marketplace_pedido": 0.0001000290084124396, "marketplace_compra": 0.0002000580168248792, "atendimento_humano": 1.000290084124396e-06, "conta_debito_automatico_digital": 1.000290084124396e-06, "parceiros_ofertas": 1.000290084124396e-06, "cadastro_atualizacao": 1.000290084124396e-06, "plano_nova_linha": 1.000290084124396e-06, "cancelamento_linha": 1.000290084124396e-06, "seguranca_fraude": 0.0001000290084124396, "sem_correspondencia": 0.0006001740504746375}, "confidence": 0.995, "input_tokens": 286, "latency_ms": 21.92011700000762} +{"id": "g0275-troca_numero-erros_digitacao-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "troca_numero": 0.9999850002249971, "conta_contestacao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 282, "latency_ms": 22.027280000003202} +{"id": "g0275-troca_numero-erros_digitacao-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 123, "latency_ms": 20.958586000006107} +{"id": "g0275-troca_numero-erros_digitacao-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "atendimento_humano": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "troca_numero": 0.999993000049, "portabilidade": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 182, "latency_ms": 20.97622600001614} +{"id": "g0275-troca_numero-erros_digitacao-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"internet_problema_conexao": 9.999850002249967e-07, "negociacao_divida": 9.999850002249967e-07, "suporte_configuracao": 9.999850002249967e-07, "conta_vencimento": 9.999850002249967e-07, "seguranca_perda_roubo": 9.999850002249967e-07, "cancelamento_linha": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "suporte_sem_sinal": 9.999850002249967e-07, "vas_contratacao": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "portabilidade": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "troca_numero": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 22.817602999992914} +{"id": "g0275-troca_numero-erros_digitacao-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.99997000009e-07, "portabilidade": 9.99997000009e-07, "troca_numero": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 123, "latency_ms": 21.313572999986263} +{"id": "g0278-troca_numero-longo_contexto-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 195, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.0003000588115270593, "cadastro_atualizacao": 1.0001960384235309e-06, "roaming_cobranca": 1.0001960384235309e-06, "troca_numero": 0.9961952542698369, "cancelamento_linha": 1.0001960384235309e-06, "portabilidade": 0.003300646926797652, "desconto_retencao": 1.0001960384235309e-06, "sem_correspondencia": 0.0002000392076847062}, "confidence": 0.9862, "input_tokens": 235, "latency_ms": 21.39964599999189} +{"id": "g0278-troca_numero-longo_contexto-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 9.999930000489998e-07, "negociacao_religacao": 9.999930000489998e-07, "atendimento_humano": 9.999930000489998e-07, "troca_numero": 0.9999930000489998, "suporte_configuracao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 219, "latency_ms": 21.41854099997431} +{"id": "g0278-troca_numero-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 176, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"parceiros_ofertas": 0.0038996100389961, "portabilidade": 0.345965403459654, "reclamacao_atendimento": 0.0947905209479052, "suporte_chip_esim": 0.04339566043395661, "cancelamento_linha": 0.49875012498750126, "cadastro_atualizacao": 0.004199580041995801, "negociacao_divida": 0.0038996100389961, "sem_correspondencia": 0.005099490050994901}, "confidence": 0.439, "input_tokens": 244, "latency_ms": 21.344233999997186} +{"id": "g0278-troca_numero-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"atendimento_humano": 0.0007, "negociacao_religacao": 0.0018, "cadastro_atualizacao": 0.0234, "conta_contestacao": 0.0007, "marketplace_pedido": 0.0176, "cancelamento_linha": 0.0155, "internet_problema_conexao": 0.0009, "plano_troca": 0.664, "portabilidade": 0.2725, "beneficios_consulta": 0.0001, "roaming_duvida": 0.0001, "conta_explicacao": 0.0002, "bonus_nao_recebido": 0.0002, "seguranca_perda_roubo": 0.0004, "suporte_sem_sinal": 0.0001, "sem_correspondencia": 0.0018}, "confidence": 0.676, "input_tokens": 308, "latency_ms": 22.244129000000612} +{"id": "g0278-troca_numero-longo_contexto-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "portabilidade": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 144, "latency_ms": 20.462460000004512} +{"id": "g0278-troca_numero-longo_contexto-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 135, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.00019999980000019998, "cadastro_atualizacao": 9.999990000009998e-07, "troca_numero": 0.9996990003009996, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9979, "input_tokens": 142, "latency_ms": 21.25856000000681} +{"id": "g0278-troca_numero-longo_contexto-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 138, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"fidelidade_pontos": 9.999970000090001e-05, "portabilidade": 0.0032999901000297, "cadastro_atualizacao": 9.999970000090001e-05, "plano_consulta": 9.99997000009e-07, "desconto_retencao": 9.99997000009e-07, "suporte_configuracao": 0.0006999979000063, "troca_numero": 0.9922970231089306, "marketplace_compra": 9.999970000090001e-05, "cancelamento_linha": 9.999970000090001e-05, "recarga_saldo": 9.999970000090001e-05, "parceiros_ofertas": 9.99997000009e-07, "sem_correspondencia": 0.0031999904000288002}, "confidence": 0.978, "input_tokens": 299, "latency_ms": 22.200897000004716} +{"id": "g0278-troca_numero-longo_contexto-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 132, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"parceiros_ofertas": 9.99997000009e-07, "troca_numero": 0.9718970843087471, "portabilidade": 0.0275999172002484, "cancelamento_linha": 0.00019999940000180001, "cadastro_atualizacao": 9.99997000009e-07, "vas_cancelamento": 9.999970000090001e-05, "marketplace_compra": 9.99997000009e-07, "sem_correspondencia": 0.00019999940000180001}, "confidence": 0.937, "input_tokens": 217, "latency_ms": 21.254707999986522} +{"id": "g0278-troca_numero-longo_contexto-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999890001209996, "cancelamento_linha": 9.999890001209996e-07, "cadastro_atualizacao": 9.999890001209996e-07, "internet_problema_conexao": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "parceiros_ofertas": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "seguranca_fraude": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 21.956896000006054} +{"id": "g0278-troca_numero-longo_contexto-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "troca_numero": 0.9999850002249971, "fidelidade_pontos": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 22.20810299999698} +{"id": "g0278-troca_numero-longo_contexto-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 147, "latency_ms": 21.788380000003826} +{"id": "g0278-troca_numero-longo_contexto-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 136, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.1436, "cadastro_atualizacao": 0.0005, "troca_numero": 0.8525, "sem_correspondencia": 0.0034}, "confidence": 0.684, "input_tokens": 142, "latency_ms": 21.28348299999061} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 60, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.21187796469167208, "cadastro_atualizacao": 9.998960108148754e-07, "internet_consumo": 0.0006999272075704127, "portabilidade": 9.998960108148754e-07, "atendimento_humano": 0.7873181189156329, "parceiros_ofertas": 9.998960108148754e-07, "suporte_chip_esim": 9.998960108148754e-07, "sem_correspondencia": 9.998960108148754e-05}, "confidence": 0.7487, "input_tokens": 220, "latency_ms": 21.32847499999002} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.0002, "roaming_pacote": 0.0001, "conta_contestacao": 0.0109, "vas_consulta": 0.0001, "conta_vencimento": 0.0001, "beneficios_consulta": 0.0001, "internet_consumo": 0.0001, "reclamacao_atendimento": 0.9866, "conta_segunda_via": 0.0001, "atendimento_humano": 0.001, "plano_troca": 0.0001, "sem_correspondencia": 0.0006}, "confidence": 0.9668, "input_tokens": 295, "latency_ms": 22.019150999994963} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.998, "negociacao_religacao": 0.0004, "atendimento_humano": 0.0007, "sem_correspondencia": 0.0009}, "confidence": 0.988, "input_tokens": 132, "latency_ms": 21.25054599997611} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.00020003860745123809, "internet_consumo": 0.00010001930372561904, "plano_consulta": 0.00010001930372561904, "fidelidade_pontos": 0.00040007721490247617, "negociacao_religacao": 1.0001930372561904e-06, "internet_problema_conexao": 0.00020003860745123809, "conta_explicacao": 0.0006001158223537142, "internet_pacote_adicional": 1.0001930372561904e-06, "desconto_retencao": 0.00020003860745123809, "negociacao_divida": 1.0001930372561904e-06, "recarga_nao_creditada": 1.0001930372561904e-06, "conta_segunda_via": 1.0001930372561904e-06, "marketplace_pedido": 1.0001930372561904e-06, "atendimento_humano": 0.9931916859953971, "conta_contestacao": 1.0001930372561904e-06, "sem_correspondencia": 0.005000965186280952}, "confidence": 0.982, "input_tokens": 295, "latency_ms": 22.460998000013888} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.0027988804478208716, "fidelidade_pontos": 9.996001599360257e-05, "plano_troca": 9.996001599360257e-05, "negociacao_divida": 9.996001599360257e-05, "vas_cancelamento": 0.00019992003198720514, "parceiros_ofertas": 9.996001599360257e-05, "conta_contestacao": 9.996001599360257e-05, "roaming_cobranca": 9.996001599360257e-05, "reclamacao_atendimento": 0.9958016793282687, "conta_debito_automatico_digital": 9.996001599360257e-05, "vas_consulta": 9.996001599360257e-05, "sem_correspondencia": 0.0003998400639744103}, "confidence": 0.9883, "input_tokens": 281, "latency_ms": 22.057379000017363} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_segunda_via": 9.997000899730082e-05, "seguranca_perda_roubo": 9.997000899730082e-05, "bonus_nao_recebido": 0.00019994001799460164, "vas_contratacao": 0.0005998200539838048, "suporte_sem_sinal": 9.997000899730082e-05, "internet_consumo": 9.997000899730082e-05, "fidelidade_pontos": 9.997000899730082e-05, "reclamacao_atendimento": 0.24472658202539238, "atendimento_humano": 0.7536738978306509, "seguranca_fraude": 9.997000899730082e-05, "conta_contestacao": 9.997000899730082e-05, "sem_correspondencia": 9.997000899730082e-05}, "confidence": 0.7711, "input_tokens": 284, "latency_ms": 21.89633800000479} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_contratacao": 9.999940000359995e-07, "reclamacao_atendimento": 0.999894000635996, "recarga_nao_creditada": 9.999940000359995e-07, "conta_contestacao": 9.999940000359995e-07, "suporte_chip_esim": 9.999940000359995e-07, "recarga_saldo": 9.999940000359995e-07, "atendimento_humano": 9.999940000359996e-05, "sem_correspondencia": 9.999940000359995e-07}, "confidence": 0.9994, "input_tokens": 225, "latency_ms": 21.173355999991372} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.8880776155231049, "plano_troca": 0.0004000800160032008, "beneficios_consulta": 0.0004000800160032008, "portabilidade": 0.0004000800160032008, "conta_explicacao": 0.0004000800160032008, "recarga_realizar": 0.0004000800160032008, "seguranca_perda_roubo": 0.0004000800160032008, "desconto_retencao": 0.00030006001200240054, "reclamacao_atendimento": 0.04770954190838169, "conta_pagamento_confirmacao": 0.0004000800160032008, "atendimento_humano": 0.06041208241648332, "sem_correspondencia": 0.0007001400280056013}, "confidence": 0.8185, "input_tokens": 274, "latency_ms": 21.602261999987604} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"internet_pacote_adicional": 9.999940000359997e-07, "reclamacao_atendimento": 0.9998940006359962, "plano_troca": 9.999940000359997e-07, "fidelidade_resgate": 9.999940000359997e-07, "vas_contratacao": 9.999940000359999e-05, "atendimento_humano": 9.999940000359997e-07, "fidelidade_pontos": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9996, "input_tokens": 228, "latency_ms": 20.969704000009415} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_divida": 0.0063, "reclamacao_atendimento": 0.0001, "plano_troca": 0.0001, "fidelidade_resgate": 0.0055, "parceiros_ofertas": 0.0001, "seguranca_perda_roubo": 0.7328, "marketplace_pedido": 0.0006, "atendimento_humano": 0.0011, "plano_consulta": 0.0001, "roaming_cobranca": 0.0002, "seguranca_fraude": 0.2379, "conta_segunda_via": 0.0008, "suporte_chip_esim": 0.0001, "fidelidade_pontos": 0.0042, "vas_consulta": 0.0004, "sem_correspondencia": 0.0097}, "confidence": 0.7388, "input_tokens": 292, "latency_ms": 22.757708999989745} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9623000000000002, "seguranca_fraude": 0.00010000000000000002, "roaming_cobranca": 0.00010000000000000002, "negociacao_divida": 0.00010000000000000002, "conta_debito_automatico_digital": 0.00010000000000000002, "internet_consumo": 0.00010000000000000002, "reclamacao_atendimento": 0.03670000000000001, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.92, "input_tokens": 228, "latency_ms": 21.62243300000455} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.00010001000100010003, "internet_problema_conexao": 0.00010001000100010003, "reclamacao_atendimento": 0.9971997199719973, "conta_vencimento": 0.00010001000100010003, "vas_cancelamento": 0.00010001000100010003, "atendimento_humano": 0.0008000800080008002, "plano_nova_linha": 0.00010001000100010003, "sem_correspondencia": 0.0015001500150015003}, "confidence": 0.9886, "input_tokens": 205, "latency_ms": 21.166521999987253} +{"id": "g0285-reclamacao_atendimento-longo_contexto-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 273, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"conta_vencimento": 0.1459, "recarga_nao_creditada": 0.0512, "plano_consulta": 0.0204, "recarga_realizar": 0.0093, "reclamacao_atendimento": 0.1068, "parceiros_ofertas": 0.0637, "conta_contestacao": 0.1051, "atendimento_humano": 0.0648, "roaming_duvida": 0.3683, "fidelidade_pontos": 0.009, "bonus_nao_recebido": 0.0124, "sem_correspondencia": 0.0431}, "confidence": 0.2013, "input_tokens": 324, "latency_ms": 22.164372000020194} +{"id": "g0285-reclamacao_atendimento-longo_contexto-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 217, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"fidelidade_resgate": 0.05850000000000001, "recarga_nao_creditada": 0.042800000000000005, "bonus_nao_recebido": 0.14480000000000004, "troca_numero": 0.04420000000000001, "vas_contratacao": 0.07750000000000001, "atendimento_humano": 0.042800000000000005, "negociacao_divida": 0.04560000000000001, "reclamacao_atendimento": 0.042800000000000005, "roaming_cobranca": 0.3698000000000001, "portabilidade": 0.04560000000000001, "suporte_chip_esim": 0.042800000000000005, "sem_correspondencia": 0.042800000000000005}, "confidence": 0.1526, "input_tokens": 310, "latency_ms": 21.957853000003524} +{"id": "g0285-reclamacao_atendimento-longo_contexto-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 205, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"conta_debito_automatico_digital": 0.005100000000000001, "seguranca_fraude": 0.6752000000000001, "suporte_chip_esim": 0.0013000000000000002, "atendimento_humano": 0.007300000000000001, "internet_consumo": 0.007600000000000001, "suporte_sem_sinal": 0.0013000000000000002, "troca_numero": 0.28370000000000006, "beneficios_consulta": 0.0017000000000000001, "vas_consulta": 0.0014000000000000002, "internet_pacote_adicional": 0.0015000000000000002, "plano_troca": 0.0014000000000000002, "conta_vencimento": 0.0032000000000000006, "conta_explicacao": 0.0027000000000000006, "desconto_retencao": 0.0014000000000000002, "reclamacao_atendimento": 0.0037000000000000006, "sem_correspondencia": 0.0015000000000000002}, "confidence": 0.6923, "input_tokens": 322, "latency_ms": 22.225098000006938} +{"id": "g0285-reclamacao_atendimento-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"portabilidade": 0.0006000600060006001, "roaming_duvida": 0.0005000500050005002, "internet_consumo": 0.004700470047004701, "suporte_configuracao": 0.005100510051005101, "atendimento_humano": 0.9857985798579859, "marketplace_compra": 0.0005000500050005002, "roaming_cobranca": 0.0014001400140014003, "sem_correspondencia": 0.0014001400140014003}, "confidence": 0.9533, "input_tokens": 250, "latency_ms": 21.809843999989198} +{"id": "g0285-reclamacao_atendimento-longo_contexto-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 9.999970000090002e-07, "reclamacao_atendimento": 0.9999970000090003, "atendimento_humano": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 172, "latency_ms": 21.698766000014302} +{"id": "g0285-reclamacao_atendimento-longo_contexto-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 184, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"atendimento_humano": 0.0088, "fidelidade_resgate": 0.8739, "reclamacao_atendimento": 0.0096, "sem_correspondencia": 0.1077}, "confidence": 0.6797, "input_tokens": 176, "latency_ms": 20.534289000011086} +{"id": "g0285-reclamacao_atendimento-longo_contexto-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["cancelamento_linha", "conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"atendimento_humano": 9.99993000049e-07, "reclamacao_atendimento": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "cancelamento_linha": 0.999993000049, "portabilidade": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 239, "latency_ms": 21.192554999998947} +{"id": "g0285-reclamacao_atendimento-longo_contexto-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 203, "length_bucket": "longo"}, "pred": "atendimento_humano", "probabilities": {"vas_cancelamento": 0.029997000299970017, "atendimento_humano": 0.49195080491950827, "plano_consulta": 0.0014998500149985008, "vas_contratacao": 0.0014998500149985008, "conta_contestacao": 0.0014998500149985008, "cadastro_atualizacao": 0.006099390060993904, "fidelidade_pontos": 0.0014998500149985008, "negociacao_religacao": 0.0014998500149985008, "seguranca_fraude": 0.005999400059994003, "reclamacao_atendimento": 0.42075792420757946, "desconto_retencao": 0.0014998500149985008, "conta_debito_automatico_digital": 0.002099790020997901, "bonus_nao_recebido": 0.0014998500149985008, "vas_consulta": 0.001599840015998401, "fidelidade_resgate": 0.0014998500149985008, "sem_correspondencia": 0.029497050294970514}, "confidence": 0.6088, "input_tokens": 323, "latency_ms": 22.18384899998682} +{"id": "g0285-reclamacao_atendimento-longo_contexto-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_chip_esim": 9.999970000089998e-07, "reclamacao_atendimento": 0.993797018608944, "recarga_nao_creditada": 9.999970000089998e-07, "conta_contestacao": 9.999970000089998e-05, "conta_pagamento_confirmacao": 9.999970000089998e-07, "atendimento_humano": 9.999970000089998e-05, "cancelamento_linha": 0.0057999826000521984, "sem_correspondencia": 0.00019999940000179996}, "confidence": 0.9809, "input_tokens": 256, "latency_ms": 20.320128999998133} +{"id": "g0285-reclamacao_atendimento-longo_contexto-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.018799906000469997, "marketplace_compra": 9.999950000249998e-07, "fidelidade_pontos": 9.999950000249998e-07, "atendimento_humano": 0.9788951055244723, "vas_contratacao": 9.999950000249998e-07, "negociacao_divida": 9.999950000249998e-07, "internet_problema_conexao": 0.0022999885000574995, "sem_correspondencia": 9.999950000249998e-07}, "confidence": 0.9471, "input_tokens": 251, "latency_ms": 21.504458000009663} +{"id": "g0285-reclamacao_atendimento-longo_contexto-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 165, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.7121287871212878, "recarga_saldo": 0.0016998300169982997, "atendimento_humano": 0.0028997100289970996, "sem_correspondencia": 0.28327167283271665}, "confidence": 0.5481, "input_tokens": 162, "latency_ms": 20.885684000006677} +{"id": "g0285-reclamacao_atendimento-longo_contexto-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"bonus_nao_recebido": 9.999930000490002e-07, "plano_consulta": 0.9999930000490003, "suporte_chip_esim": 9.999930000490002e-07, "reclamacao_atendimento": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "negociacao_religacao": 9.999930000490002e-07, "atendimento_humano": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 255, "latency_ms": 21.320661999993717} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.036892621475704865, "internet_pacote_adicional": 0.00019996000799840034, "conta_explicacao": 0.0004999000199960008, "marketplace_compra": 9.998000399920017e-05, "roaming_duvida": 9.998000399920017e-05, "reclamacao_atendimento": 0.8400319936012797, "conta_pagamento_confirmacao": 9.998000399920017e-05, "seguranca_perda_roubo": 9.998000399920017e-05, "internet_consumo": 0.002599480103979204, "cadastro_atualizacao": 9.998000399920017e-05, "atendimento_humano": 0.11727654469106179, "vas_consulta": 0.00029994001199760045, "parceiros_ofertas": 9.998000399920017e-05, "portabilidade": 0.00019996000799840034, "bonus_nao_recebido": 9.998000399920017e-05, "sem_correspondencia": 0.001299740051989602}, "confidence": 0.7988, "input_tokens": 301, "latency_ms": 22.119664999991073} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 0.0025997400259973997, "fidelidade_resgate": 0.8742125787421255, "conta_explicacao": 0.021197880211978798, "conta_segunda_via": 0.0026997300269973, "plano_troca": 0.0025997400259973997, "suporte_configuracao": 0.002999700029997, "conta_contestacao": 0.0322967703229677, "plano_consulta": 0.0025997400259973997, "conta_vencimento": 0.0025997400259973997, "conta_pagamento_confirmacao": 0.0053994600539946, "atendimento_humano": 0.011198880111988798, "sem_correspondencia": 0.039596040395960395}, "confidence": 0.7541, "input_tokens": 291, "latency_ms": 21.768614000023945} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.0005, "conta_contestacao": 0.0018, "reclamacao_atendimento": 0.4301, "marketplace_pedido": 0.0056, "recarga_nao_creditada": 0.0116, "conta_debito_automatico_digital": 0.0022, "vas_cancelamento": 0.4369, "parceiros_ofertas": 0.0005, "atendimento_humano": 0.0654, "fidelidade_resgate": 0.001, "roaming_duvida": 0.0056, "conta_vencimento": 0.0007, "plano_nova_linha": 0.0005, "fidelidade_pontos": 0.0006, "internet_problema_conexao": 0.0332, "sem_correspondencia": 0.0038}, "confidence": 0.5673, "input_tokens": 301, "latency_ms": 21.9220840000105} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-03-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "suporte_configuracao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"recarga_realizar": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "vas_contratacao": 0.9999850002249971, "suporte_sem_sinal": 9.999850002249971e-07, "marketplace_compra": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 21.99029300001598} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 9.999000099990002e-05, "roaming_duvida": 0.00019998000199980003, "recarga_saldo": 0.00029997000299970003, "conta_vencimento": 9.999000099990002e-05, "desconto_retencao": 0.9768023197680232, "plano_nova_linha": 0.003999600039996, "internet_consumo": 0.00019998000199980003, "vas_consulta": 0.0026997300269973002, "beneficios_consulta": 0.00039996000399960006, "cancelamento_linha": 9.999000099990002e-05, "fidelidade_pontos": 0.00019998000199980003, "negociacao_divida": 9.999000099990002e-05, "suporte_sem_sinal": 9.999000099990002e-05, "fidelidade_resgate": 0.0008999100089991, "plano_troca": 0.012798720127987202, "sem_correspondencia": 0.000999900009999}, "confidence": 0.9479, "input_tokens": 298, "latency_ms": 22.281830000025593} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 0.00010000920084647787, "conta_explicacao": 1.0000920084647786e-06, "seguranca_fraude": 0.00020001840169295575, "conta_vencimento": 1.0000920084647786e-06, "beneficios_consulta": 1.0000920084647786e-06, "conta_segunda_via": 1.0000920084647786e-06, "reclamacao_atendimento": 0.9995919624605463, "plano_consulta": 1.0000920084647786e-06, "recarga_realizar": 1.0000920084647786e-06, "roaming_duvida": 1.0000920084647786e-06, "internet_pacote_adicional": 1.0000920084647786e-06, "sem_correspondencia": 0.00010000920084647787}, "confidence": 0.998, "input_tokens": 292, "latency_ms": 21.553841000013563} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "recarga_nao_creditada": 9.99989000120999e-07, "internet_problema_conexao": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "desconto_retencao": 9.99989000120999e-07, "reclamacao_atendimento": 9.99989000120999e-07, "fidelidade_resgate": 9.99989000120999e-07, "bonus_nao_recebido": 0.9999890001209989, "fidelidade_pontos": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 22.13969899997892} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_religacao": 0.008399160083991601, "portabilidade": 0.0046995300469953, "conta_debito_automatico_digital": 0.0031996800319968005, "roaming_duvida": 0.0077992200779922, "conta_vencimento": 0.0020997900209979003, "roaming_pacote": 0.0028997100289971, "recarga_realizar": 0.001999800019998, "conta_pagamento_confirmacao": 0.001999800019998, "beneficios_consulta": 0.0028997100289971, "atendimento_humano": 0.046795320467953205, "suporte_sem_sinal": 0.004399560043995601, "reclamacao_atendimento": 0.8238176182381761, "plano_troca": 0.001999800019998, "vas_cancelamento": 0.019198080191980802, "fidelidade_pontos": 0.0027997200279972004, "sem_correspondencia": 0.064993500649935}, "confidence": 0.7109, "input_tokens": 301, "latency_ms": 22.148737999998502} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 9.999930000489998e-07, "fidelidade_resgate": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "roaming_cobranca": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "reclamacao_atendimento": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 21.592502999993712} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.13081308130813082, "vas_cancelamento": 0.05690569056905691, "desconto_retencao": 0.0078007800780078, "sem_correspondencia": 0.8044804480448045}, "confidence": 0.5367, "input_tokens": 135, "latency_ms": 21.202157000004718} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 1.0001920368710792e-06, "vas_cancelamento": 0.0005000960184355397, "marketplace_pedido": 1.0001920368710792e-06, "atendimento_humano": 0.00820157470234285, "negociacao_divida": 1.0001920368710792e-06, "vas_consulta": 0.00010001920368710793, "internet_consumo": 0.0003000576110613237, "bonus_nao_recebido": 1.0001920368710792e-06, "portabilidade": 0.0004000768147484317, "roaming_pacote": 1.0001920368710792e-06, "plano_nova_linha": 0.9893899628728715, "roaming_cobranca": 1.0001920368710792e-06, "conta_explicacao": 1.0001920368710792e-06, "seguranca_perda_roubo": 0.00020003840737421586, "plano_consulta": 1.0001920368710792e-06, "sem_correspondencia": 0.0009001728331839712}, "confidence": 0.9743, "input_tokens": 293, "latency_ms": 21.992857000014965} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "vas_cancelamento": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 200, "latency_ms": 20.310936999976548} +{"id": "g0289-atendimento_humano-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_divida": 0.015998400159983998, "internet_pacote_adicional": 0.0322967703229677, "internet_problema_conexao": 0.5902409759024096, "conta_segunda_via": 0.028497150284971497, "conta_pagamento_confirmacao": 0.0028997100289970996, "vas_consulta": 0.0078992100789921, "conta_vencimento": 0.002999700029997, "marketplace_pedido": 0.04449555044495549, "suporte_sem_sinal": 0.007699230076992299, "plano_nova_linha": 0.055794420557944195, "suporte_configuracao": 0.021797820217978197, "negociacao_religacao": 0.05749425057494249, "fidelidade_pontos": 0.016698330166983296, "plano_troca": 0.0026997300269973, "reclamacao_atendimento": 0.0036996300369963, "sem_correspondencia": 0.10878912108789118}, "confidence": 0.4254, "input_tokens": 296, "latency_ms": 21.660863000022346} +{"id": "g0289-atendimento_humano-erros_digitacao-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "recarga_realizar": 9.99989000120999e-07, "internet_pacote_adicional": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "plano_troca": 9.99989000120999e-07, "atendimento_humano": 0.9999890001209989, "roaming_cobranca": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 21.61616800000843} +{"id": "g0289-atendimento_humano-erros_digitacao-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"plano_troca": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "vas_consulta": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "atendimento_humano": 0.9999890001209991, "conta_debito_automatico_digital": 9.999890001209992e-07, "cancelamento_linha": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 21.55635400001188} +{"id": "g0289-atendimento_humano-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.0012998700129987, "atendimento_humano": 0.9948005199480052, "reclamacao_atendimento": 0.0012998700129987, "sem_correspondencia": 0.0025997400259974}, "confidence": 0.9729, "input_tokens": 135, "latency_ms": 20.991465999998127} +{"id": "g0289-atendimento_humano-erros_digitacao-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"suporte_configuracao": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "conta_explicacao": 9.999850002249967e-07, "seguranca_perda_roubo": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "internet_consumo": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "suporte_chip_esim": 9.999850002249967e-07, "beneficios_consulta": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "troca_numero": 9.999850002249967e-07, "plano_troca": 9.999850002249967e-07, "atendimento_humano": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 293, "latency_ms": 22.00774499999625} +{"id": "g0289-atendimento_humano-erros_digitacao-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"beneficios_consulta": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "atendimento_humano": 0.9999890001209989, "roaming_duvida": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "reclamacao_atendimento": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 281, "latency_ms": 21.652718000012783} +{"id": "g0289-atendimento_humano-erros_digitacao-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"fidelidade_pontos": 0.0276, "recarga_nao_creditada": 0.0268, "vas_cancelamento": 0.0268, "beneficios_consulta": 0.0268, "reclamacao_atendimento": 0.0268, "internet_consumo": 0.5054, "seguranca_fraude": 0.1011, "conta_vencimento": 0.0276, "troca_numero": 0.0268, "negociacao_divida": 0.0268, "conta_contestacao": 0.0285, "atendimento_humano": 0.0268, "conta_explicacao": 0.0268, "plano_nova_linha": 0.0294, "cancelamento_linha": 0.0294, "sem_correspondencia": 0.0366}, "confidence": 0.2857, "input_tokens": 292, "latency_ms": 21.870665999983885} +{"id": "g0289-atendimento_humano-erros_digitacao-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_pedido": 1.0001900361068602e-06, "bonus_nao_recebido": 0.00010001900361068603, "fidelidade_resgate": 0.001200228043328232, "fidelidade_pontos": 0.0005000950180534302, "conta_pagamento_confirmacao": 1.0001900361068602e-06, "conta_explicacao": 1.0001900361068602e-06, "conta_segunda_via": 1.0001900361068602e-06, "beneficios_consulta": 1.0001900361068602e-06, "marketplace_compra": 1.0001900361068602e-06, "reclamacao_atendimento": 0.002500475090267151, "conta_vencimento": 1.0001900361068602e-06, "atendimento_humano": 0.9950890669227153, "plano_consulta": 1.0001900361068602e-06, "internet_pacote_adicional": 1.0001900361068602e-06, "plano_troca": 1.0001900361068602e-06, "sem_correspondencia": 0.000600114021664116}, "confidence": 0.9859, "input_tokens": 299, "latency_ms": 21.851932000004126} +{"id": "g0289-atendimento_humano-erros_digitacao-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.3103, "reclamacao_atendimento": 0.0255, "atendimento_humano": 0.2781, "sem_correspondencia": 0.3861}, "confidence": 0.1489, "input_tokens": 143, "latency_ms": 21.257767999998123} +{"id": "g0289-atendimento_humano-erros_digitacao-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "atendimento_humano": 0.999993000049, "reclamacao_atendimento": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "internet_problema_conexao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 221, "latency_ms": 21.03776100000232} +{"id": "g0289-atendimento_humano-erros_digitacao-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"internet_problema_conexao": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "atendimento_humano": 0.9999890001209991, "troca_numero": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 277, "latency_ms": 21.525393000018767} +{"id": "g0289-atendimento_humano-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_realizar": 9.999930000490002e-07, "reclamacao_atendimento": 0.9999930000490003, "parceiros_ofertas": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "beneficios_consulta": 9.999930000490002e-07, "seguranca_perda_roubo": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 240, "latency_ms": 20.54478599998788} +{"id": "g0291-atendimento_humano-emocional-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"fidelidade_resgate": 0.00010000940088368306, "marketplace_pedido": 1.0000940088368305e-06, "conta_explicacao": 1.0000940088368305e-06, "recarga_nao_creditada": 1.0000940088368305e-06, "atendimento_humano": 0.9998939900350633, "reclamacao_atendimento": 1.0000940088368305e-06, "recarga_saldo": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.9987, "input_tokens": 244, "latency_ms": 21.182103000001007} +{"id": "g0291-atendimento_humano-emocional-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_explicacao": 9.999890001209996e-07, "atendimento_humano": 0.9999890001209996, "recarga_nao_creditada": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "suporte_sem_sinal": 9.999890001209996e-07, "reclamacao_atendimento": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "fidelidade_pontos": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "conta_contestacao": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9999, "input_tokens": 285, "latency_ms": 21.618666000023268} +{"id": "g0291-atendimento_humano-emocional-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9613961396139614, "marketplace_pedido": 0.005900590059005901, "seguranca_perda_roubo": 0.0015001500150015003, "internet_pacote_adicional": 0.004100410041004101, "bonus_nao_recebido": 0.0011001100110011003, "reclamacao_atendimento": 0.0028002800280028, "recarga_realizar": 0.0009000900090009, "sem_correspondencia": 0.0223022302230223}, "confidence": 0.8962, "input_tokens": 236, "latency_ms": 20.936267999985603} +{"id": "g0291-atendimento_humano-emocional-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9998899900991086, "reclamacao_atendimento": 1.0000900081007287e-06, "fidelidade_resgate": 1.0000900081007287e-06, "seguranca_perda_roubo": 1.0000900081007287e-06, "plano_troca": 1.0000900081007287e-06, "recarga_nao_creditada": 1.0000900081007287e-06, "portabilidade": 0.00010000900081007289, "conta_pagamento_confirmacao": 1.0000900081007287e-06, "marketplace_compra": 1.0000900081007287e-06, "negociacao_religacao": 1.0000900081007287e-06, "suporte_chip_esim": 1.0000900081007287e-06, "sem_correspondencia": 1.0000900081007287e-06}, "confidence": 0.999, "input_tokens": 292, "latency_ms": 21.53774800001429} +{"id": "g0291-atendimento_humano-emocional-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 9.999850002249973e-07, "suporte_sem_sinal": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "suporte_chip_esim": 9.999850002249973e-07, "recarga_nao_creditada": 9.999850002249973e-07, "atendimento_humano": 0.9999850002249974, "negociacao_divida": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "reclamacao_atendimento": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 21.80432800000176} +{"id": "g0291-atendimento_humano-emocional-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"seguranca_perda_roubo": 0.0012000000000000003, "reclamacao_atendimento": 0.0012000000000000003, "atendimento_humano": 0.9354000000000003, "cancelamento_linha": 0.0012000000000000003, "bonus_nao_recebido": 0.0012000000000000003, "desconto_retencao": 0.0012000000000000003, "fidelidade_pontos": 0.0012000000000000003, "conta_explicacao": 0.005100000000000002, "conta_debito_automatico_digital": 0.0015000000000000005, "fidelidade_resgate": 0.002500000000000001, "conta_pagamento_confirmacao": 0.0012000000000000003, "roaming_pacote": 0.0012000000000000003, "recarga_saldo": 0.0013000000000000004, "portabilidade": 0.002300000000000001, "recarga_nao_creditada": 0.0018000000000000006, "sem_correspondencia": 0.040500000000000015}, "confidence": 0.8765, "input_tokens": 295, "latency_ms": 21.786247999983743} +{"id": "g0291-atendimento_humano-emocional-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"suporte_configuracao": 0.0083, "beneficios_consulta": 0.003, "reclamacao_atendimento": 0.036, "fidelidade_pontos": 0.002, "suporte_chip_esim": 0.0056, "conta_contestacao": 0.0022, "cadastro_atualizacao": 0.3385, "conta_debito_automatico_digital": 0.0047, "troca_numero": 0.0016, "internet_problema_conexao": 0.2029, "vas_cancelamento": 0.0035, "internet_pacote_adicional": 0.0081, "plano_nova_linha": 0.0015, "internet_consumo": 0.0163, "atendimento_humano": 0.191, "sem_correspondencia": 0.1748}, "confidence": 0.3816, "input_tokens": 296, "latency_ms": 21.710520999988603} +{"id": "g0291-atendimento_humano-emocional-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 1.0000860073966358e-06, "fidelidade_resgate": 0.0002000172014793272, "internet_consumo": 1.0000860073966358e-06, "troca_numero": 1.0000860073966358e-06, "conta_explicacao": 1.0000860073966358e-06, "seguranca_fraude": 1.0000860073966358e-06, "suporte_chip_esim": 1.0000860073966358e-06, "fidelidade_pontos": 1.0000860073966358e-06, "desconto_retencao": 1.0000860073966358e-06, "parceiros_ofertas": 1.0000860073966358e-06, "atendimento_humano": 0.999785981594417, "conta_vencimento": 1.0000860073966358e-06, "reclamacao_atendimento": 1.0000860073966358e-06, "recarga_saldo": 1.0000860073966358e-06, "conta_segunda_via": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.999, "input_tokens": 295, "latency_ms": 22.024845000004234} +{"id": "g0291-atendimento_humano-emocional-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_compra": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "atendimento_humano": 0.999993000049, "reclamacao_atendimento": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "recarga_realizar": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 0.9999, "input_tokens": 229, "latency_ms": 21.25540299999784} +{"id": "g0291-atendimento_humano-emocional-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 82, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.00020000000000000004, "reclamacao_atendimento": 0.0011000000000000003, "atendimento_humano": 0.9974000000000001, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.9851, "input_tokens": 143, "latency_ms": 20.67180200000962} +{"id": "g0291-atendimento_humano-emocional-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 1.000191036487969e-06, "seguranca_fraude": 1.000191036487969e-06, "recarga_saldo": 1.000191036487969e-06, "atendimento_humano": 0.9996909409697251, "roaming_duvida": 1.000191036487969e-06, "conta_explicacao": 1.000191036487969e-06, "bonus_nao_recebido": 1.000191036487969e-06, "suporte_sem_sinal": 1.000191036487969e-06, "conta_segunda_via": 1.000191036487969e-06, "recarga_nao_creditada": 1.000191036487969e-06, "reclamacao_atendimento": 0.00010001910364879691, "sem_correspondencia": 0.00020003820729759382}, "confidence": 0.9978, "input_tokens": 289, "latency_ms": 21.59272800000167} +{"id": "g0291-atendimento_humano-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_consulta": 0.0025000000000000005, "marketplace_compra": 0.004000000000000001, "suporte_sem_sinal": 0.005400000000000001, "negociacao_divida": 0.0026000000000000003, "internet_pacote_adicional": 0.004400000000000001, "reclamacao_atendimento": 0.007700000000000002, "seguranca_perda_roubo": 0.6864000000000001, "cancelamento_linha": 0.0029000000000000002, "seguranca_fraude": 0.27280000000000004, "conta_contestacao": 0.0024000000000000002, "conta_vencimento": 0.0024000000000000002, "sem_correspondencia": 0.0065000000000000014}, "confidence": 0.6647, "input_tokens": 287, "latency_ms": 21.835953999982394} +{"id": "g0293-atendimento_humano-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0025000000000000005, "conta_segunda_via": 0.0029000000000000002, "parceiros_ofertas": 0.0027000000000000006, "fidelidade_resgate": 0.029500000000000002, "atendimento_humano": 0.3194000000000001, "recarga_realizar": 0.007600000000000001, "plano_nova_linha": 0.013700000000000002, "cadastro_atualizacao": 0.006100000000000001, "reclamacao_atendimento": 0.18980000000000002, "recarga_saldo": 0.005000000000000001, "marketplace_pedido": 0.011400000000000002, "sem_correspondencia": 0.40940000000000004}, "confidence": 0.4359, "input_tokens": 288, "latency_ms": 20.938546999985874} +{"id": "g0293-atendimento_humano-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.0048000000000000004, "portabilidade": 0.03930000000000001, "atendimento_humano": 0.7412000000000001, "bonus_nao_recebido": 0.00010000000000000002, "seguranca_perda_roubo": 0.0008000000000000001, "negociacao_divida": 0.0004000000000000001, "internet_consumo": 0.0009000000000000001, "suporte_sem_sinal": 0.00010000000000000002, "troca_numero": 0.20260000000000003, "suporte_chip_esim": 0.00010000000000000002, "reclamacao_atendimento": 0.00030000000000000003, "sem_correspondencia": 0.009400000000000002}, "confidence": 0.6932, "input_tokens": 282, "latency_ms": 21.74784900000759} +{"id": "g0293-atendimento_humano-indireto_multiplo-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 106, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"bonus_nao_recebido": 0.0007000700070007, "internet_problema_conexao": 0.00020002000200020003, "marketplace_compra": 0.0011001100110011003, "negociacao_divida": 0.00010001000100010001, "vas_cancelamento": 0.00010001000100010001, "marketplace_pedido": 0.00020002000200020003, "reclamacao_atendimento": 0.00010001000100010001, "atendimento_humano": 0.9683968396839684, "plano_consulta": 0.028102810281028102, "conta_contestacao": 0.00010001000100010001, "recarga_realizar": 0.00010001000100010001, "sem_correspondencia": 0.0008000800080008001}, "confidence": 0.9362, "input_tokens": 292, "latency_ms": 21.482859999991888} +{"id": "g0293-atendimento_humano-indireto_multiplo-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_pacote": 0.9983000000000001, "atendimento_humano": 0.0014000000000000002, "reclamacao_atendimento": 0.00010000000000000002, "sem_correspondencia": 0.00020000000000000004}, "confidence": 0.9902, "input_tokens": 138, "latency_ms": 20.62872800001969} +{"id": "g0293-atendimento_humano-indireto_multiplo-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_pagamento_confirmacao": 0.00010000000000000002, "reclamacao_atendimento": 0.0033000000000000004, "atendimento_humano": 0.9823000000000001, "sem_correspondencia": 0.014300000000000002}, "confidence": 0.929, "input_tokens": 151, "latency_ms": 20.722778999981983} +{"id": "g0293-atendimento_humano-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 0.0005999400059994002, "conta_pagamento_confirmacao": 0.00019998000199980009, "cadastro_atualizacao": 0.00019998000199980009, "conta_explicacao": 0.00019998000199980009, "plano_consulta": 0.00019998000199980009, "parceiros_ofertas": 0.00019998000199980009, "atendimento_humano": 0.9897010298970106, "reclamacao_atendimento": 0.0010998900109989004, "vas_consulta": 0.00019998000199980009, "recarga_realizar": 0.00019998000199980009, "troca_numero": 0.00019998000199980009, "internet_problema_conexao": 0.002799720027997201, "seguranca_fraude": 0.002499750024997501, "conta_debito_automatico_digital": 0.0002999700029997001, "roaming_cobranca": 0.0004999500049995001, "sem_correspondencia": 0.0008999100089991003}, "confidence": 0.9714, "input_tokens": 293, "latency_ms": 22.0454180000047} +{"id": "g0293-atendimento_humano-indireto_multiplo-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"suporte_configuracao": 1.000290084124396e-06, "internet_consumo": 0.2333676766262216, "cancelamento_linha": 1.000290084124396e-06, "roaming_pacote": 1.000290084124396e-06, "suporte_sem_sinal": 0.0001000290084124396, "reclamacao_atendimento": 0.0008002320672995168, "seguranca_perda_roubo": 1.000290084124396e-06, "conta_explicacao": 0.0003000870252373188, "conta_segunda_via": 1.000290084124396e-06, "bonus_nao_recebido": 1.000290084124396e-06, "parceiros_ofertas": 1.000290084124396e-06, "fidelidade_resgate": 1.000290084124396e-06, "atendimento_humano": 0.7653219433635754, "vas_contratacao": 0.0001000290084124396, "conta_debito_automatico_digital": 1.000290084124396e-06, "sem_correspondencia": 1.000290084124396e-06}, "confidence": 0.7992, "input_tokens": 297, "latency_ms": 21.88000699999293} +{"id": "g0293-atendimento_humano-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.0034003400340034003, "reclamacao_atendimento": 0.36613661366136613, "atendimento_humano": 0.5805580558055806, "sem_correspondencia": 0.0499049904990499}, "confidence": 0.385, "input_tokens": 144, "latency_ms": 20.10451900000021} +{"id": "g0293-atendimento_humano-indireto_multiplo-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["troca_numero"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "atendimento_humano": 0.9999850002249971, "marketplace_compra": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 22.188588999995318} +{"id": "g0293-atendimento_humano-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.8064806480648063, "internet_consumo": 0.0534053405340534, "seguranca_perda_roubo": 0.0155015501550155, "roaming_duvida": 0.0073007300730073, "seguranca_fraude": 0.029402940294029397, "reclamacao_atendimento": 0.0016001600160016, "negociacao_divida": 0.0005000500050005, "troca_numero": 0.0046004600460046, "recarga_saldo": 0.0102010201020102, "parceiros_ofertas": 0.0007000700070006999, "portabilidade": 0.0149014901490149, "plano_consulta": 0.007800780078007799, "bonus_nao_recebido": 0.0291029102910291, "plano_nova_linha": 0.0066006600660066, "suporte_sem_sinal": 0.0006000600060005999, "sem_correspondencia": 0.0113011301130113}, "confidence": 0.6692, "input_tokens": 292, "latency_ms": 21.819821000008233} +{"id": "g0293-atendimento_humano-indireto_multiplo-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9990990009009991, "vas_cancelamento": 9.99999000001e-07, "reclamacao_atendimento": 9.999990000010002e-05, "sem_correspondencia": 0.0007999992000008001}, "confidence": 0.9946, "input_tokens": 146, "latency_ms": 20.8167959999912} +{"id": "g0293-atendimento_humano-indireto_multiplo-11-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"troca_numero": 9.99994000036e-07, "atendimento_humano": 0.00029999820001079997, "conta_debito_automatico_digital": 9.99994000036e-07, "reclamacao_atendimento": 9.99994000036e-07, "fidelidade_resgate": 0.9996940018359893, "roaming_pacote": 9.99994000036e-07, "suporte_sem_sinal": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9988, "input_tokens": 228, "latency_ms": 21.66685000000257} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"cancelamento_linha": 0.0053005300530053, "cadastro_atualizacao": 0.0031003100310031, "conta_vencimento": 0.0030003000300030005, "vas_cancelamento": 0.24112411241124113, "plano_consulta": 0.0055005500550055, "internet_problema_conexao": 0.4971497149714971, "troca_numero": 0.0030003000300030005, "vas_consulta": 0.012001200120012002, "roaming_pacote": 0.0046004600460046, "negociacao_religacao": 0.005200520052005201, "recarga_nao_creditada": 0.0033003300330033004, "sem_correspondencia": 0.21672167216721672}, "confidence": 0.4947, "input_tokens": 263, "latency_ms": 21.52380499998685} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 9.99996000016e-07, "suporte_sem_sinal": 0.0002999988000048, "desconto_retencao": 0.33569865720537123, "roaming_cobranca": 0.00019999920000320003, "fidelidade_resgate": 0.0020999916000336, "negociacao_divida": 9.99996000016e-07, "roaming_duvida": 9.99996000016e-07, "suporte_chip_esim": 0.000499998000008, "negociacao_religacao": 0.000499998000008, "cancelamento_linha": 9.99996000016e-07, "recarga_nao_creditada": 0.0135999456002176, "sem_correspondencia": 0.6470974116103536}, "confidence": 0.7056, "input_tokens": 278, "latency_ms": 21.55788999999686} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.00020006001800540165, "vas_cancelamento": 0.0010003000900270082, "cancelamento_linha": 0.00030009002700810244, "parceiros_ofertas": 0.00020006001800540165, "reclamacao_atendimento": 0.0004001200360108033, "recarga_realizar": 0.00020006001800540165, "troca_numero": 0.00020006001800540165, "desconto_retencao": 0.00020006001800540165, "conta_vencimento": 0.00020006001800540165, "plano_nova_linha": 0.00020006001800540165, "vas_contratacao": 0.00020006001800540165, "sem_correspondencia": 0.9966990097029109}, "confidence": 0.9871, "input_tokens": 270, "latency_ms": 22.275100000001657} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"vas_cancelamento": 0.007300000000000003, "recarga_realizar": 0.0003000000000000001, "recarga_nao_creditada": 0.0017000000000000006, "conta_contestacao": 0.0010000000000000005, "conta_segunda_via": 0.5878000000000002, "plano_consulta": 0.0017000000000000006, "recarga_saldo": 0.002200000000000001, "conta_explicacao": 0.04380000000000001, "seguranca_perda_roubo": 0.00040000000000000013, "atendimento_humano": 0.0003000000000000001, "roaming_pacote": 0.0003000000000000001, "conta_pagamento_confirmacao": 0.0003000000000000001, "negociacao_religacao": 0.0005000000000000002, "suporte_sem_sinal": 0.0011000000000000005, "conta_debito_automatico_digital": 0.0003000000000000001, "sem_correspondencia": 0.3510000000000001}, "confidence": 0.6679, "input_tokens": 286, "latency_ms": 22.034071000007316} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.041904190419041906, "beneficios_consulta": 0.0011001100110011003, "suporte_chip_esim": 0.010301030103010301, "internet_problema_conexao": 0.6705670567056705, "recarga_saldo": 0.0027002700270027003, "suporte_configuracao": 0.007900790079007902, "reclamacao_atendimento": 0.005000500050005001, "sem_correspondencia": 0.2605260526052605}, "confidence": 0.5732, "input_tokens": 220, "latency_ms": 21.01756999999793} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.003499646535699894, "seguranca_perda_roubo": 0.0009998990101999696, "atendimento_humano": 9.998990101999696e-07, "sem_correspondencia": 0.9954994545550898}, "confidence": 0.9778, "input_tokens": 129, "latency_ms": 21.235832999991544} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0017, "recarga_realizar": 0.0246, "fidelidade_pontos": 0.0015, "sem_correspondencia": 0.9722}, "confidence": 0.8997, "input_tokens": 131, "latency_ms": 21.355730000010453} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0010000000000000002, "plano_consulta": 0.24710000000000001, "marketplace_pedido": 0.037500000000000006, "marketplace_compra": 0.031900000000000005, "recarga_realizar": 0.06570000000000001, "vas_contratacao": 0.018900000000000004, "vas_cancelamento": 0.014200000000000003, "sem_correspondencia": 0.5837000000000001}, "confidence": 0.4162, "input_tokens": 218, "latency_ms": 21.795674000003373} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"cancelamento_linha": 1.0000980096049412e-06, "conta_explicacao": 0.0018001764172888943, "suporte_configuracao": 0.9869967256791166, "internet_consumo": 0.00020001960192098827, "fidelidade_pontos": 0.0014001372134469178, "plano_troca": 0.00020001960192098827, "conta_vencimento": 1.0000980096049412e-06, "sem_correspondencia": 0.009400921290286449}, "confidence": 0.9607, "input_tokens": 216, "latency_ms": 20.598058999979685} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0006999300069993001, "seguranca_perda_roubo": 0.0008999100089991, "fidelidade_resgate": 0.0007999200079992001, "conta_segunda_via": 0.0005999400059994001, "roaming_cobranca": 0.0017998200179982, "plano_troca": 0.0005999400059994001, "suporte_chip_esim": 0.0005999400059994001, "sem_correspondencia": 0.994000599940006}, "confidence": 0.9772, "input_tokens": 233, "latency_ms": 21.087158999989697} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.024897510248975102, "bonus_nao_recebido": 0.1302869713028697, "recarga_realizar": 0.0952904709529047, "sem_correspondencia": 0.7495250474952505}, "confidence": 0.4248, "input_tokens": 141, "latency_ms": 21.15178299999343} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0115988401159884, "plano_nova_linha": 0.0024997500249975004, "internet_problema_conexao": 0.0006999300069993001, "sem_correspondencia": 0.9852014798520148}, "confidence": 0.9381, "input_tokens": 135, "latency_ms": 21.04844599998046} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"fidelidade_resgate": 0.0013003810116364093, "marketplace_pedido": 0.8559507935825196, "conta_pagamento_confirmacao": 1.0002930858741609e-06, "roaming_duvida": 1.0002930858741609e-06, "beneficios_consulta": 0.0001000293085874161, "cancelamento_linha": 0.0001000293085874161, "conta_debito_automatico_digital": 1.0002930858741609e-06, "vas_cancelamento": 0.001200351703048993, "roaming_cobranca": 1.0002930858741609e-06, "parceiros_ofertas": 0.09602813624391945, "cadastro_atualizacao": 1.0002930858741609e-06, "vas_contratacao": 1.0002930858741609e-06, "reclamacao_atendimento": 1.0002930858741609e-06, "conta_segunda_via": 0.00030008792576224826, "recarga_nao_creditada": 0.041912280298127345, "sem_correspondencia": 0.003100908566209899}, "confidence": 0.808, "input_tokens": 290, "latency_ms": 22.44324099999062} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 1.0001900361068602e-06, "plano_troca": 1.0001900361068602e-06, "troca_numero": 1.0001900361068602e-06, "desconto_retencao": 1.0001900361068602e-06, "seguranca_fraude": 1.0001900361068602e-06, "recarga_realizar": 1.0001900361068602e-06, "atendimento_humano": 1.0001900361068602e-06, "vas_cancelamento": 0.00010001900361068603, "parceiros_ofertas": 0.9998899790960282, "roaming_duvida": 1.0001900361068602e-06, "conta_pagamento_confirmacao": 1.0001900361068602e-06, "sem_correspondencia": 1.0001900361068602e-06}, "confidence": 0.9989, "input_tokens": 268, "latency_ms": 21.841623000000254} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0008999100089991, "atendimento_humano": 0.0008999100089991, "beneficios_consulta": 0.000999900009999, "recarga_saldo": 0.000999900009999, "fidelidade_pontos": 0.004399560043995601, "bonus_nao_recebido": 0.000999900009999, "plano_consulta": 0.0077992200779922, "portabilidade": 0.0013998600139986002, "conta_debito_automatico_digital": 0.0010998900109989002, "parceiros_ofertas": 0.0007999200079992001, "roaming_pacote": 0.0093990600939906, "suporte_configuracao": 0.1481851814818518, "conta_pagamento_confirmacao": 0.0005999400059994001, "desconto_retencao": 0.0005999400059994001, "negociacao_divida": 0.0005999400059994001, "sem_correspondencia": 0.8203179682031797}, "confidence": 0.7765, "input_tokens": 294, "latency_ms": 22.188578999987385} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.008499150084991504, "recarga_realizar": 0.007699230076992303, "conta_vencimento": 0.006999300069993003, "internet_problema_conexao": 0.302069793020698, "fidelidade_pontos": 0.05689431056894312, "negociacao_divida": 0.0054994500549945015, "roaming_cobranca": 0.011398860113988604, "portabilidade": 0.04859514048595141, "vas_contratacao": 0.04569543045695431, "cadastro_atualizacao": 0.02859714028597141, "roaming_duvida": 0.010998900109989003, "cancelamento_linha": 0.10218978102189784, "atendimento_humano": 0.05869413058694132, "suporte_configuracao": 0.02159784021597841, "suporte_sem_sinal": 0.013298670132986704, "sem_correspondencia": 0.27127287271272876}, "confidence": 0.2607, "input_tokens": 293, "latency_ms": 22.29724400001487} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"roaming_duvida": 0.14341434143414344, "desconto_retencao": 0.0006000600060006001, "fidelidade_resgate": 0.007000700070007002, "bonus_nao_recebido": 0.00030003000300030005, "negociacao_religacao": 0.06370637063706372, "recarga_realizar": 0.3992399239923993, "suporte_sem_sinal": 0.0018001800180018005, "seguranca_perda_roubo": 0.00040004000400040016, "recarga_nao_creditada": 0.00030003000300030005, "vas_consulta": 0.0006000600060006001, "vas_contratacao": 0.00030003000300030005, "fidelidade_pontos": 0.0005000500050005002, "suporte_chip_esim": 0.00030003000300030005, "conta_segunda_via": 0.00030003000300030005, "plano_troca": 0.00030003000300030005, "sem_correspondencia": 0.38093809380938104}, "confidence": 0.5437, "input_tokens": 287, "latency_ms": 21.972671000014543} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 0.024397560243975606, "bonus_nao_recebido": 0.6481351864813518, "suporte_sem_sinal": 0.13588641135886412, "sem_correspondencia": 0.1915808419158084}, "confidence": 0.308, "input_tokens": 139, "latency_ms": 20.816989999985935} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.5688137627525506, "bonus_nao_recebido": 0.011902380476095221, "negociacao_divida": 0.0008001600320064014, "recarga_saldo": 0.006501300260052011, "reclamacao_atendimento": 0.16293258651730347, "internet_pacote_adicional": 0.0010002000400080016, "conta_debito_automatico_digital": 0.0008001600320064014, "parceiros_ofertas": 0.002400480096019204, "suporte_chip_esim": 0.0008001600320064014, "negociacao_religacao": 0.0021004200840168035, "recarga_realizar": 0.1832366473294659, "sem_correspondencia": 0.0587117423484697}, "confidence": 0.5044, "input_tokens": 283, "latency_ms": 21.5785419999861} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_explicacao": 0.009999000099990002, "vas_contratacao": 0.0478952104789521, "conta_segunda_via": 0.005599440055994401, "conta_vencimento": 0.0010998900109989002, "marketplace_pedido": 0.035996400359964, "suporte_configuracao": 0.4962503749625038, "plano_troca": 0.0011998800119988001, "sem_correspondencia": 0.4019598040195981}, "confidence": 0.4856, "input_tokens": 228, "latency_ms": 21.229437999977563} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.00029997000299970003, "vas_contratacao": 0.0006999300069993001, "conta_pagamento_confirmacao": 0.00029997000299970003, "fidelidade_pontos": 0.00029997000299970003, "negociacao_divida": 0.00029997000299970003, "roaming_cobranca": 0.0004999500049995, "plano_consulta": 0.00039996000399960006, "sem_correspondencia": 0.9972002799720028}, "confidence": 0.9885, "input_tokens": 229, "latency_ms": 20.974643000016613} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.010001000100010001, "conta_debito_automatico_digital": 0.010001000100010001, "negociacao_religacao": 0.21292129212921293, "roaming_cobranca": 0.0443044304430443, "internet_consumo": 0.0219021902190219, "conta_pagamento_confirmacao": 0.010001000100010001, "plano_consulta": 0.018201820182018203, "sem_correspondencia": 0.6726672667266727}, "confidence": 0.5051, "input_tokens": 223, "latency_ms": 21.243294000015567} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"negociacao_divida": 9.999970000090002e-07, "vas_contratacao": 0.9999970000090003, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 128, "latency_ms": 20.61595899999702} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 9.999940000359997e-07, "vas_consulta": 9.999940000359997e-07, "marketplace_compra": 9.999940000359999e-05, "beneficios_consulta": 9.999940000359997e-07, "suporte_chip_esim": 9.999940000359997e-07, "troca_numero": 0.9998940006359962, "vas_cancelamento": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9996, "input_tokens": 217, "latency_ms": 21.211594000021705} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9852000000000001, "roaming_cobranca": 0.0026000000000000003, "cadastro_atualizacao": 0.0007000000000000001, "seguranca_perda_roubo": 0.00010000000000000002, "conta_vencimento": 0.00010000000000000002, "vas_consulta": 0.00020000000000000004, "troca_numero": 0.00020000000000000004, "roaming_pacote": 0.00010000000000000002, "vas_contratacao": 0.00020000000000000004, "recarga_realizar": 0.0008000000000000001, "plano_nova_linha": 0.0015000000000000002, "suporte_chip_esim": 0.0006000000000000001, "fidelidade_resgate": 0.00010000000000000002, "atendimento_humano": 0.00010000000000000002, "recarga_saldo": 0.00020000000000000004, "sem_correspondencia": 0.007300000000000001}, "confidence": 0.9632, "input_tokens": 301, "latency_ms": 21.9389000000092} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0060993900609939014, "internet_problema_conexao": 0.06029397060293971, "beneficios_consulta": 0.005699430056994301, "sem_correspondencia": 0.9279072092790721}, "confidence": 0.7843, "input_tokens": 143, "latency_ms": 20.756723000005195} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 0.0006998600279944012, "plano_consulta": 0.001199760047990402, "conta_contestacao": 0.0009998000399920018, "internet_pacote_adicional": 0.03729254149170167, "recarga_saldo": 0.0014997000599880027, "internet_problema_conexao": 0.686762647470506, "suporte_sem_sinal": 0.0017996400719856032, "suporte_chip_esim": 0.00549890021995601, "portabilidade": 0.013097380523895225, "parceiros_ofertas": 0.00019996000799840037, "roaming_pacote": 0.00019996000799840037, "desconto_retencao": 9.998000399920018e-05, "atendimento_humano": 9.998000399920018e-05, "internet_consumo": 0.23365326934613082, "conta_debito_automatico_digital": 0.001099780043991202, "sem_correspondencia": 0.01579684063187363}, "confidence": 0.6665, "input_tokens": 300, "latency_ms": 21.970314999975926} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.01, "recarga_nao_creditada": 0.0285, "conta_explicacao": 0.0309, "sem_correspondencia": 0.9306}, "confidence": 0.7678, "input_tokens": 152, "latency_ms": 20.227433000002293} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 0.0024, "suporte_configuracao": 0.2481, "fidelidade_pontos": 0.0025, "atendimento_humano": 0.3842, "marketplace_pedido": 0.0061, "internet_problema_conexao": 0.0159, "troca_numero": 0.0297, "sem_correspondencia": 0.3111}, "confidence": 0.3713, "input_tokens": 215, "latency_ms": 21.863069000005453} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.19416116776644674, "bonus_nao_recebido": 0.0009998000399920016, "vas_consulta": 0.005298940211957609, "marketplace_compra": 0.006398720255948811, "seguranca_fraude": 0.017196560687862426, "internet_consumo": 0.004199160167966407, "suporte_chip_esim": 0.002999400119976005, "portabilidade": 0.004499100179964007, "fidelidade_resgate": 0.09168166366726656, "reclamacao_atendimento": 0.001999600079984003, "roaming_pacote": 0.0023995200959808036, "desconto_retencao": 0.0003999200159968007, "cancelamento_linha": 0.0037992401519696063, "conta_debito_automatico_digital": 0.0016996600679864027, "plano_troca": 0.005598880223955209, "sem_correspondencia": 0.6566686662667467}, "confidence": 0.6012, "input_tokens": 298, "latency_ms": 22.548360999991246} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0087, "internet_problema_conexao": 0.1208, "vas_cancelamento": 0.0723, "cancelamento_linha": 0.0744, "vas_contratacao": 0.0033, "vas_consulta": 0.0357, "suporte_configuracao": 0.0064, "sem_correspondencia": 0.6784}, "confidence": 0.4647, "input_tokens": 220, "latency_ms": 21.256728999986763} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.04950495049504951, "internet_problema_conexao": 0.3988398839883988, "fidelidade_resgate": 0.11701170117011701, "sem_correspondencia": 0.43464346434643464}, "confidence": 0.1859, "input_tokens": 148, "latency_ms": 20.814446000002818} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_consulta": 0.007600000000000001, "vas_cancelamento": 0.23220000000000002, "atendimento_humano": 0.0019000000000000002, "roaming_pacote": 0.0009000000000000001, "conta_contestacao": 0.0013000000000000002, "suporte_sem_sinal": 0.6932000000000001, "plano_consulta": 0.0007000000000000001, "suporte_chip_esim": 0.008800000000000002, "fidelidade_resgate": 0.0024000000000000002, "recarga_nao_creditada": 0.023900000000000005, "recarga_realizar": 0.0004000000000000001, "negociacao_divida": 0.0005000000000000001, "recarga_saldo": 0.0005000000000000001, "seguranca_fraude": 0.0013000000000000002, "desconto_retencao": 0.0004000000000000001, "sem_correspondencia": 0.024000000000000004}, "confidence": 0.6684, "input_tokens": 295, "latency_ms": 21.895843999999443} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"conta_pagamento_confirmacao": 0.003999200159968006, "bonus_nao_recebido": 0.0004999000199960008, "conta_vencimento": 0.0010997800439912018, "fidelidade_resgate": 0.0004999000199960008, "atendimento_humano": 0.0004999000199960008, "plano_troca": 0.005198960207958408, "conta_contestacao": 0.0005998800239952009, "beneficios_consulta": 0.007198560287942412, "conta_explicacao": 0.0004999000199960008, "internet_consumo": 0.0008998200359928015, "cancelamento_linha": 0.0004999000199960008, "suporte_configuracao": 0.8660267946410718, "internet_pacote_adicional": 0.10717856428714258, "seguranca_perda_roubo": 0.0010997800439912018, "seguranca_fraude": 0.0020995800839832034, "sem_correspondencia": 0.0020995800839832034}, "confidence": 0.813, "input_tokens": 297, "latency_ms": 22.211568000017223} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0003, "atendimento_humano": 0.0046, "suporte_sem_sinal": 0.1412, "reclamacao_atendimento": 0.0003, "conta_debito_automatico_digital": 0.0007, "beneficios_consulta": 0.0007, "vas_consulta": 0.0008, "sem_correspondencia": 0.8514}, "confidence": 0.7792, "input_tokens": 224, "latency_ms": 20.687593000019433} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.8757, "recarga_realizar": 0.0008, "conta_contestacao": 0.0002, "cadastro_atualizacao": 0.0002, "conta_pagamento_confirmacao": 0.0001, "suporte_chip_esim": 0.0016, "marketplace_compra": 0.0314, "troca_numero": 0.0001, "internet_pacote_adicional": 0.0001, "plano_consulta": 0.0002, "bonus_nao_recebido": 0.0001, "sem_correspondencia": 0.0895}, "confidence": 0.8126, "input_tokens": 289, "latency_ms": 22.034697000009373} +{"id": "g0298-oos_fora_do_dominio-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.0025005001000200045, "parceiros_ofertas": 0.001600320064012803, "desconto_retencao": 0.0015003000600120027, "seguranca_fraude": 0.0009001800360072016, "seguranca_perda_roubo": 0.0006001200240048011, "negociacao_divida": 0.00020004000800160037, "internet_consumo": 0.006001200240048011, "conta_explicacao": 0.001700340068013603, "vas_cancelamento": 0.9411882376475297, "roaming_duvida": 0.0005001000200040009, "conta_pagamento_confirmacao": 0.00010002000400080019, "marketplace_compra": 0.03620724144828967, "beneficios_consulta": 0.00020004000800160037, "conta_debito_automatico_digital": 0.00040008001600320075, "troca_numero": 0.00040008001600320075, "sem_correspondencia": 0.006001200240048011}, "confidence": 0.8879, "input_tokens": 289, "latency_ms": 21.899791999999252} +{"id": "g0298-oos_fora_do_dominio-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.019, "suporte_configuracao": 0.2934, "conta_vencimento": 0.0141, "sem_correspondencia": 0.6735}, "confidence": 0.4508, "input_tokens": 141, "latency_ms": 20.64139000000864} +{"id": "g0298-oos_fora_do_dominio-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.04709529047095291, "recarga_nao_creditada": 0.07179282071792821, "recarga_realizar": 0.0091990800919908, "internet_pacote_adicional": 0.004999500049995001, "marketplace_pedido": 0.0030996900309969004, "fidelidade_resgate": 0.0027997200279972004, "roaming_pacote": 0.0027997200279972004, "conta_contestacao": 0.004299570042995701, "plano_nova_linha": 0.0027997200279972004, "internet_problema_conexao": 0.052094790520947905, "atendimento_humano": 0.0027997200279972004, "sem_correspondencia": 0.7962203779622038}, "confidence": 0.66, "input_tokens": 277, "latency_ms": 21.46914200000083} +{"id": "g0298-oos_fora_do_dominio-emocional-4-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_pacote": 0.004, "portabilidade": 0.0039, "reclamacao_atendimento": 0.7571, "conta_pagamento_confirmacao": 0.004, "marketplace_compra": 0.0042, "conta_contestacao": 0.0101, "vas_cancelamento": 0.2111, "sem_correspondencia": 0.0056}, "confidence": 0.6619, "input_tokens": 230, "latency_ms": 21.36683499998071} +{"id": "g0298-oos_fora_do_dominio-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.00019996000799840034, "parceiros_ofertas": 0.00019996000799840034, "conta_debito_automatico_digital": 0.00029994001199760045, "conta_pagamento_confirmacao": 0.00019996000799840034, "negociacao_religacao": 0.001299740051989602, "reclamacao_atendimento": 0.0004999000199960008, "cadastro_atualizacao": 0.00029994001199760045, "sem_correspondencia": 0.997000599880024}, "confidence": 0.9884, "input_tokens": 232, "latency_ms": 20.385003000001234} +{"id": "g0298-oos_fora_do_dominio-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0292, "conta_pagamento_confirmacao": 0.0038, "suporte_sem_sinal": 0.0175, "sem_correspondencia": 0.9495}, "confidence": 0.8239, "input_tokens": 157, "latency_ms": 20.61990300001071} +{"id": "g0298-oos_fora_do_dominio-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.8811881188118812, "recarga_nao_creditada": 0.0033003300330033004, "reclamacao_atendimento": 0.0351035103510351, "cancelamento_linha": 0.009100910091009102, "negociacao_religacao": 0.007300730073007301, "roaming_pacote": 0.0006000600060006, "roaming_cobranca": 0.0012001200120012, "vas_consulta": 0.021102110211021104, "conta_explicacao": 0.0037003700370037006, "internet_problema_conexao": 0.0025002500250025004, "negociacao_divida": 0.0006000600060006, "sem_correspondencia": 0.0343034303430343}, "confidence": 0.7678, "input_tokens": 289, "latency_ms": 22.1947360000172} +{"id": "g0298-oos_fora_do_dominio-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.3595999999999999, "suporte_configuracao": 0.008499999999999999, "marketplace_compra": 0.021399999999999995, "marketplace_pedido": 0.06499999999999999, "seguranca_perda_roubo": 0.14419999999999997, "recarga_nao_creditada": 0.061999999999999986, "cancelamento_linha": 0.08609999999999998, "conta_segunda_via": 0.006799999999999998, "cadastro_atualizacao": 0.007799999999999998, "plano_consulta": 0.010599999999999998, "portabilidade": 0.035899999999999994, "conta_pagamento_confirmacao": 0.006599999999999998, "plano_nova_linha": 0.009099999999999999, "vas_consulta": 0.009999999999999998, "bonus_nao_recebido": 0.006799999999999998, "sem_correspondencia": 0.15959999999999996}, "confidence": 0.2716, "input_tokens": 295, "latency_ms": 21.826236000009658} +{"id": "g0298-oos_fora_do_dominio-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.573957395739574, "conta_contestacao": 0.0010001000100010003, "troca_numero": 0.014901490149014904, "reclamacao_atendimento": 0.00040004000400040016, "bonus_nao_recebido": 0.0005000500050005002, "desconto_retencao": 0.0006000600060006001, "recarga_nao_creditada": 0.0012001200120012002, "atendimento_humano": 0.0005000500050005002, "conta_vencimento": 0.00040004000400040016, "suporte_configuracao": 0.015501550155015505, "vas_consulta": 0.02420242024202421, "vas_contratacao": 0.00040004000400040016, "roaming_cobranca": 0.0006000600060006001, "vas_cancelamento": 0.0006000600060006001, "plano_troca": 0.00040004000400040016, "sem_correspondencia": 0.3648364836483649}, "confidence": 0.6563, "input_tokens": 282, "latency_ms": 22.231708999981947} +{"id": "g0298-oos_fora_do_dominio-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.016501650165016504, "vas_consulta": 0.030403040304030408, "roaming_duvida": 0.0042004200420042, "roaming_cobranca": 0.0030003000300030005, "cadastro_atualizacao": 0.0020002000200020006, "conta_pagamento_confirmacao": 0.0012001200120012002, "plano_nova_linha": 0.685968596859686, "suporte_chip_esim": 0.03470347034703471, "portabilidade": 0.0039003900390039005, "roaming_pacote": 0.005500550055005501, "reclamacao_atendimento": 0.055005500550055014, "sem_correspondencia": 0.15761576157615761}, "confidence": 0.5528, "input_tokens": 283, "latency_ms": 22.44411899999932} +{"id": "g0298-oos_fora_do_dominio-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"beneficios_consulta": 0.0028002800280027998, "conta_contestacao": 0.9844984498449845, "bonus_nao_recebido": 0.0036003600360035998, "sem_correspondencia": 0.0091009100910091}, "confidence": 0.9314, "input_tokens": 145, "latency_ms": 21.118199000000004} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9804960780156878, "conta_debito_automatico_digital": 0.0006999972000111998, "portabilidade": 0.0016999932000271996, "fidelidade_resgate": 0.0012999948000207997, "plano_troca": 9.999960000159999e-05, "parceiros_ofertas": 0.00019999920000319998, "roaming_pacote": 9.999960000159999e-07, "conta_segunda_via": 9.999960000159999e-07, "suporte_configuracao": 0.008199967200131199, "marketplace_pedido": 0.00019999920000319998, "marketplace_compra": 0.0005999976000095998, "plano_consulta": 9.999960000159999e-05, "plano_nova_linha": 9.999960000159999e-07, "roaming_cobranca": 9.999960000159999e-05, "vas_contratacao": 9.999960000159999e-07, "sem_correspondencia": 0.006299974800100799}, "confidence": 0.9542, "input_tokens": 290, "latency_ms": 22.051414000003433} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.1028, "recarga_realizar": 0.0965, "recarga_saldo": 0.1094, "sem_correspondencia": 0.6913}, "confidence": 0.3099, "input_tokens": 136, "latency_ms": 20.087474000007433} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0132, "vas_cancelamento": 0.0136, "cancelamento_linha": 0.0128, "sem_correspondencia": 0.9604}, "confidence": 0.8485, "input_tokens": 133, "latency_ms": 20.723618000005217} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9758024197580242, "desconto_retencao": 0.0016998300169983002, "conta_explicacao": 0.0006999300069993001, "roaming_pacote": 0.0006999300069993001, "plano_consulta": 0.0008999100089991, "internet_consumo": 0.0034996500349965005, "roaming_cobranca": 0.0014998500149985001, "marketplace_pedido": 0.0017998200179982, "negociacao_religacao": 0.0008999100089991, "fidelidade_resgate": 0.0010998900109989002, "conta_segunda_via": 0.0006999300069993001, "sem_correspondencia": 0.0106989301069893}, "confidence": 0.9359, "input_tokens": 278, "latency_ms": 21.500335000013138} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_chip_esim": 0.0038, "atendimento_humano": 0.1164, "internet_problema_conexao": 0.3275, "roaming_cobranca": 0.004, "recarga_realizar": 0.0034, "fidelidade_pontos": 0.0079, "parceiros_ofertas": 0.2773, "internet_consumo": 0.039, "cadastro_atualizacao": 0.0096, "negociacao_divida": 0.0119, "seguranca_perda_roubo": 0.005, "sem_correspondencia": 0.1942}, "confidence": 0.3396, "input_tokens": 274, "latency_ms": 21.808268000000908} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"bonus_nao_recebido": 0.18228177182281774, "recarga_saldo": 9.999000099990004e-05, "conta_vencimento": 9.999000099990004e-05, "marketplace_pedido": 0.008499150084991504, "negociacao_divida": 0.00019998000199980009, "fidelidade_pontos": 0.020597940205979406, "plano_consulta": 0.0002999700029997001, "plano_troca": 9.999000099990004e-05, "plano_nova_linha": 9.999000099990004e-05, "conta_contestacao": 0.6877312268773124, "internet_consumo": 0.0007999200079992003, "beneficios_consulta": 0.0014998500149985005, "suporte_chip_esim": 9.999000099990004e-05, "conta_explicacao": 0.09309069093090694, "troca_numero": 9.999000099990004e-05, "sem_correspondencia": 0.004399560043995602}, "confidence": 0.6544, "input_tokens": 287, "latency_ms": 22.14480300000332} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9181081891810822, "marketplace_compra": 0.00019998000199980009, "recarga_nao_creditada": 0.0019998000199980006, "plano_nova_linha": 9.999000099990004e-05, "recarga_realizar": 9.999000099990004e-05, "portabilidade": 9.999000099990004e-05, "cancelamento_linha": 0.07189281071892813, "desconto_retencao": 0.004299570042995702, "plano_troca": 9.999000099990004e-05, "suporte_chip_esim": 9.999000099990004e-05, "roaming_pacote": 9.999000099990004e-05, "sem_correspondencia": 0.002899710028997101}, "confidence": 0.8685, "input_tokens": 292, "latency_ms": 21.53740400001425} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9913968947229488, "roaming_pacote": 9.99896010814875e-07, "internet_consumo": 0.0016998232183852878, "conta_vencimento": 9.99896010814875e-07, "fidelidade_resgate": 9.998960108148752e-05, "fidelidade_pontos": 9.99896010814875e-07, "conta_segunda_via": 9.998960108148752e-05, "bonus_nao_recebido": 0.0002999688032444625, "suporte_configuracao": 9.998960108148752e-05, "recarga_saldo": 9.99896010814875e-07, "recarga_nao_creditada": 0.0002999688032444625, "sem_correspondencia": 0.005999376064889251}, "confidence": 0.977, "input_tokens": 279, "latency_ms": 21.458912000014152} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0109, "beneficios_consulta": 0.0214, "portabilidade": 0.1059, "plano_consulta": 0.0113, "suporte_sem_sinal": 0.0292, "conta_debito_automatico_digital": 0.0063, "conta_pagamento_confirmacao": 0.0042, "sem_correspondencia": 0.8108}, "confidence": 0.6403, "input_tokens": 223, "latency_ms": 21.093887999995786} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.03830383038303829, "seguranca_fraude": 0.34163416341634156, "suporte_chip_esim": 0.07860786078607859, "plano_troca": 0.0864086408640864, "conta_pagamento_confirmacao": 0.034903490349034894, "negociacao_divida": 0.03380338033803379, "suporte_configuracao": 0.03380338033803379, "sem_correspondencia": 0.3525352535253524}, "confidence": 0.2223, "input_tokens": 247, "latency_ms": 21.000391999990597} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "fidelidade_resgate", "probabilities": {"vas_contratacao": 0.0169, "recarga_nao_creditada": 0.0037, "desconto_retencao": 0.0069, "vas_consulta": 0.4152, "marketplace_pedido": 0.0116, "fidelidade_resgate": 0.4442, "suporte_configuracao": 0.0035, "sem_correspondencia": 0.098}, "confidence": 0.4476, "input_tokens": 216, "latency_ms": 20.718137999978126} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.8775489804078369, "conta_segunda_via": 0.0034986005597760898, "reclamacao_atendimento": 9.996001599360257e-05, "bonus_nao_recebido": 9.996001599360257e-05, "plano_nova_linha": 9.996001599360257e-05, "plano_consulta": 9.996001599360257e-05, "negociacao_religacao": 0.009896041583366655, "vas_cancelamento": 0.0026989204318272693, "internet_problema_conexao": 9.996001599360257e-05, "roaming_pacote": 9.996001599360257e-05, "vas_contratacao": 0.005797680927628948, "roaming_duvida": 9.996001599360257e-05, "seguranca_perda_roubo": 0.017692922830867656, "conta_debito_automatico_digital": 0.0029988004798080768, "atendimento_humano": 9.996001599360257e-05, "sem_correspondencia": 0.07906837265093963}, "confidence": 0.8125, "input_tokens": 288, "latency_ms": 21.323588000001337} +{"id": "g0306-oos_outra_empresa-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9688031196880315, "conta_explicacao": 0.0009999000099990003, "conta_contestacao": 0.0004999500049995001, "plano_consulta": 0.002199780021997801, "troca_numero": 0.002499750024997501, "portabilidade": 0.0012998700129987003, "negociacao_religacao": 0.0011998800119988003, "sem_correspondencia": 0.022497750224977506}, "confidence": 0.9175, "input_tokens": 216, "latency_ms": 20.61232400001245} +{"id": "g0306-oos_outra_empresa-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.0074, "conta_vencimento": 0.2353, "negociacao_religacao": 0.2554, "sem_correspondencia": 0.5019}, "confidence": 0.2271, "input_tokens": 133, "latency_ms": 20.890925000003335} +{"id": "g0306-oos_outra_empresa-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.0008999100089991, "cancelamento_linha": 0.99000099990001, "roaming_pacote": 0.0008999100089991, "sem_correspondencia": 0.0081991800819918}, "confidence": 0.9556, "input_tokens": 129, "latency_ms": 20.759823000020106} +{"id": "g0306-oos_outra_empresa-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9537000000000001, "suporte_chip_esim": 0.0031000000000000003, "negociacao_divida": 0.0004000000000000001, "sem_correspondencia": 0.042800000000000005}, "confidence": 0.8551, "input_tokens": 152, "latency_ms": 20.18240600000354} +{"id": "g0306-oos_outra_empresa-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0014998500149985001, "conta_debito_automatico_digital": 0.0014998500149985001, "recarga_nao_creditada": 0.0026997300269973002, "internet_consumo": 0.006899310068993101, "seguranca_fraude": 0.06919308069193081, "seguranca_perda_roubo": 0.1257874212578742, "conta_contestacao": 0.0028997100289971, "suporte_chip_esim": 0.0016998300169983002, "portabilidade": 0.0022997700229977, "fidelidade_pontos": 0.0014998500149985001, "marketplace_compra": 0.007699230076992301, "sem_correspondencia": 0.7763223677632237}, "confidence": 0.6779, "input_tokens": 293, "latency_ms": 21.8375329999958} +{"id": "g0306-oos_outra_empresa-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.10751075107510748, "conta_pagamento_confirmacao": 0.013001300130012997, "marketplace_compra": 0.5721572157215721, "fidelidade_resgate": 0.013001300130012997, "negociacao_divida": 0.0126012601260126, "conta_segunda_via": 0.012301230123012298, "recarga_realizar": 0.012301230123012298, "marketplace_pedido": 0.11441144114411439, "vas_consulta": 0.017301730173017296, "seguranca_fraude": 0.0683068306830683, "suporte_chip_esim": 0.013001300130012997, "sem_correspondencia": 0.044104410441044094}, "confidence": 0.3838, "input_tokens": 294, "latency_ms": 21.717706999993425} +{"id": "g0306-oos_outra_empresa-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"recarga_realizar": 9.999910000809991e-07, "beneficios_consulta": 9.999910000809991e-07, "vas_contratacao": 9.999910000809991e-07, "conta_segunda_via": 9.999910000809991e-07, "portabilidade": 9.999910000809991e-07, "seguranca_fraude": 0.9985910126808858, "internet_problema_conexao": 9.999910000809991e-07, "negociacao_divida": 9.999910000809991e-07, "cancelamento_linha": 9.999910000809991e-07, "internet_pacote_adicional": 9.999910000809991e-07, "fidelidade_resgate": 0.0011999892000971988, "sem_correspondencia": 0.00019999820001619984}, "confidence": 0.9954, "input_tokens": 282, "latency_ms": 21.609893000004377} +{"id": "g0306-oos_outra_empresa-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 9.999860001959969e-07, "internet_problema_conexao": 0.9998860015959773, "roaming_cobranca": 9.999860001959969e-07, "roaming_pacote": 9.999860001959969e-07, "suporte_configuracao": 9.999860001959969e-07, "conta_pagamento_confirmacao": 9.999860001959969e-07, "suporte_chip_esim": 9.999860001959969e-07, "internet_consumo": 9.999860001959969e-07, "roaming_duvida": 9.999860001959969e-07, "plano_troca": 9.999860001959969e-07, "seguranca_perda_roubo": 9.999860001959969e-07, "conta_segunda_via": 9.999860001959969e-07, "bonus_nao_recebido": 9.999860001959969e-07, "conta_contestacao": 9.999860001959969e-07, "vas_cancelamento": 9.99986000195997e-05, "sem_correspondencia": 9.999860001959969e-07}, "confidence": 0.9994, "input_tokens": 296, "latency_ms": 21.448550999991767} +{"id": "g0306-oos_outra_empresa-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"troca_numero": 0.0005999982000053999, "marketplace_pedido": 0.9946970159089521, "plano_nova_linha": 0.00019999940000179996, "fidelidade_resgate": 9.999970000089998e-07, "cadastro_atualizacao": 9.999970000089998e-07, "vas_cancelamento": 0.0015999952000143997, "conta_debito_automatico_digital": 9.999970000089998e-07, "atendimento_humano": 9.999970000089998e-05, "conta_segunda_via": 9.999970000089998e-05, "seguranca_perda_roubo": 0.0002999991000026999, "bonus_nao_recebido": 9.999970000089998e-05, "sem_correspondencia": 0.0022999931000206994}, "confidence": 0.9834, "input_tokens": 280, "latency_ms": 21.01418699999158} +{"id": "g0306-oos_outra_empresa-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"vas_cancelamento": 0.0667, "suporte_sem_sinal": 0.0024, "plano_consulta": 0.0046, "seguranca_fraude": 0.0929, "marketplace_compra": 0.7812, "desconto_retencao": 0.008, "recarga_nao_creditada": 0.0157, "sem_correspondencia": 0.0285}, "confidence": 0.5966, "input_tokens": 233, "latency_ms": 21.26832800001921} +{"id": "g0306-oos_outra_empresa-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.00020000000000000006, "reclamacao_atendimento": 0.9943000000000002, "negociacao_divida": 0.00010000000000000003, "cancelamento_linha": 0.00030000000000000003, "roaming_pacote": 0.00020000000000000006, "bonus_nao_recebido": 0.00010000000000000003, "troca_numero": 0.00010000000000000003, "conta_debito_automatico_digital": 0.00010000000000000003, "fidelidade_pontos": 0.00020000000000000006, "internet_consumo": 0.00020000000000000006, "marketplace_pedido": 0.00020000000000000006, "sem_correspondencia": 0.004000000000000001}, "confidence": 0.9829, "input_tokens": 271, "latency_ms": 21.760432999997192} +{"id": "g0306-oos_outra_empresa-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0008, "internet_consumo": 0.0095, "plano_consulta": 0.0023, "sem_correspondencia": 0.9874}, "confidence": 0.9448, "input_tokens": 138, "latency_ms": 20.708398000010675} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 326, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0958904109589041, "negociacao_religacao": 0.10868913108689132, "recarga_nao_creditada": 0.10868913108689132, "sem_correspondencia": 0.6867313268673132}, "confidence": 0.3037, "input_tokens": 207, "latency_ms": 20.913648999993484} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 265, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.0002, "fidelidade_pontos": 0.0005, "internet_problema_conexao": 0.9538, "conta_vencimento": 0.0001, "roaming_cobranca": 0.0005, "conta_contestacao": 0.0016, "roaming_pacote": 0.0001, "sem_correspondencia": 0.0432}, "confidence": 0.9027, "input_tokens": 251, "latency_ms": 21.041779000000815} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 280, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.42624262426242626, "internet_pacote_adicional": 0.0056005600560056, "plano_nova_linha": 0.0054005400540054005, "sem_correspondencia": 0.5627562756275627}, "confidence": 0.463, "input_tokens": 185, "latency_ms": 21.03381500000978} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 270, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.992200779922008, "negociacao_divida": 0.00019998000199980009, "cadastro_atualizacao": 0.00019998000199980009, "vas_contratacao": 0.004999500049995002, "recarga_saldo": 0.00019998000199980009, "cancelamento_linha": 0.0002999700029997001, "suporte_sem_sinal": 0.0004999500049995001, "beneficios_consulta": 0.00019998000199980009, "conta_segunda_via": 0.00019998000199980009, "marketplace_compra": 0.0002999700029997001, "fidelidade_resgate": 0.00019998000199980009, "sem_correspondencia": 0.0004999500049995001}, "confidence": 0.9776, "input_tokens": 322, "latency_ms": 22.25825399997916} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.011396581025692293, "vas_consulta": 0.002399280215935219, "recarga_nao_creditada": 0.015595321403578926, "seguranca_fraude": 0.021993401979406177, "negociacao_divida": 0.002399280215935219, "recarga_saldo": 0.002399280215935219, "atendimento_humano": 0.005098470458862342, "recarga_realizar": 0.005898230530840748, "fidelidade_pontos": 0.002399280215935219, "suporte_sem_sinal": 0.002399280215935219, "roaming_cobranca": 0.002399280215935219, "parceiros_ofertas": 0.008097570728781365, "negociacao_religacao": 0.0024992502249325203, "marketplace_compra": 0.01969409177246826, "reclamacao_atendimento": 0.0045986204138758376, "sem_correspondencia": 0.8907327801659503}, "confidence": 0.783, "input_tokens": 338, "latency_ms": 22.50879999999711} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.03329667033296671, "bonus_nao_recebido": 0.034396560343965606, "vas_consulta": 0.032296770322967704, "sem_correspondencia": 0.9000099990001}, "confidence": 0.6864, "input_tokens": 183, "latency_ms": 21.000788999998576} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 222, "length_bucket": "longo"}, "pred": "conta_segunda_via", "probabilities": {"plano_consulta": 0.008100000000000001, "internet_pacote_adicional": 0.0015000000000000002, "suporte_chip_esim": 0.005200000000000001, "conta_explicacao": 0.03590000000000001, "conta_debito_automatico_digital": 0.0018000000000000002, "negociacao_divida": 0.0015000000000000002, "cadastro_atualizacao": 0.0012000000000000001, "troca_numero": 0.0039000000000000003, "negociacao_religacao": 0.005300000000000001, "seguranca_perda_roubo": 0.010900000000000002, "recarga_saldo": 0.0023000000000000004, "conta_contestacao": 0.009400000000000002, "conta_segunda_via": 0.47300000000000003, "conta_pagamento_confirmacao": 0.0013000000000000002, "recarga_realizar": 0.0012000000000000001, "sem_correspondencia": 0.43750000000000006}, "confidence": 0.5983, "input_tokens": 325, "latency_ms": 22.191992000017535} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 269, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.15033006601320265, "internet_consumo": 0.020204040808161634, "recarga_nao_creditada": 0.005301060212042409, "internet_pacote_adicional": 0.005301060212042409, "recarga_realizar": 0.00630126025205041, "roaming_pacote": 0.005501100220044009, "conta_explicacao": 0.005001000200040008, "plano_troca": 0.005001000200040008, "suporte_sem_sinal": 0.7459491898379677, "suporte_configuracao": 0.005201040208041609, "marketplace_pedido": 0.010502100420084018, "sem_correspondencia": 0.03540708141628326}, "confidence": 0.6196, "input_tokens": 329, "latency_ms": 21.78861400000187} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 199, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"conta_contestacao": 9.999900000999991e-07, "roaming_pacote": 9.999900000999991e-07, "troca_numero": 9.999900000999991e-07, "suporte_chip_esim": 9.999900000999991e-07, "portabilidade": 9.999900000999991e-07, "marketplace_compra": 0.009999900000999993, "negociacao_divida": 9.999900000999991e-07, "recarga_nao_creditada": 9.999900000999991e-07, "plano_nova_linha": 9.999900000999991e-07, "desconto_retencao": 0.9899901000989991, "conta_segunda_via": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9773, "input_tokens": 302, "latency_ms": 21.559661000026153} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.0021004200840168026, "fidelidade_resgate": 0.0009001800360072012, "internet_problema_conexao": 0.139627925585117, "vas_cancelamento": 0.0007001400280056009, "internet_pacote_adicional": 0.32856571314262845, "atendimento_humano": 0.005601120224044807, "suporte_sem_sinal": 0.0007001400280056009, "cancelamento_linha": 0.0010002000400080014, "internet_consumo": 0.08791758351670333, "plano_nova_linha": 0.0006001200240048007, "recarga_nao_creditada": 0.0006001200240048007, "seguranca_fraude": 0.004600920184036806, "recarga_saldo": 0.0006001200240048007, "conta_pagamento_confirmacao": 0.0007001400280056009, "parceiros_ofertas": 0.0006001200240048007, "sem_correspondencia": 0.42518503700740135}, "confidence": 0.5196, "input_tokens": 328, "latency_ms": 21.681731000001037} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 249, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.5138513851385139, "marketplace_pedido": 0.005700570057005701, "parceiros_ofertas": 0.005200520052005201, "atendimento_humano": 0.0215021502150215, "roaming_duvida": 0.0026002600260026003, "conta_explicacao": 0.41294129412941294, "recarga_saldo": 0.0013001300130013002, "vas_contratacao": 0.0009000900090009, "suporte_configuracao": 0.0009000900090009, "negociacao_religacao": 0.0215021502150215, "portabilidade": 0.0019001900190019003, "sem_correspondencia": 0.011701170117011701}, "confidence": 0.5853, "input_tokens": 327, "latency_ms": 21.79017999998223} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 287, "length_bucket": "longo"}, "pred": "internet_consumo", "probabilities": {"marketplace_pedido": 0.06319368063193681, "cadastro_atualizacao": 0.011698830116988301, "plano_consulta": 0.014498550144985502, "roaming_pacote": 0.013698630136986302, "internet_consumo": 0.3013698630136986, "internet_problema_conexao": 0.20707929207079293, "reclamacao_atendimento": 0.2722727727227277, "sem_correspondencia": 0.1161883811618838}, "confidence": 0.212, "input_tokens": 264, "latency_ms": 20.74053000001186} +{"id": "g0311-oos_outra_empresa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"recarga_realizar": 0.0002, "troca_numero": 0.0002, "roaming_duvida": 0.9929, "sem_correspondencia": 0.0067}, "confidence": 0.9683, "input_tokens": 151, "latency_ms": 20.837530999983755} +{"id": "g0311-oos_outra_empresa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 142, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"conta_vencimento": 0.023502350235023506, "desconto_retencao": 0.9006900690069007, "suporte_configuracao": 0.014901490149014903, "sem_correspondencia": 0.060906090609060916}, "confidence": 0.7002, "input_tokens": 165, "latency_ms": 20.740825999979506} +{"id": "g0311-oos_outra_empresa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.1341, "marketplace_compra": 0.2353, "conta_contestacao": 0.0921, "sem_correspondencia": 0.5385}, "confidence": 0.1612, "input_tokens": 176, "latency_ms": 20.087200000006078} +{"id": "g0311-oos_outra_empresa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.1692, "reclamacao_atendimento": 0.0594, "atendimento_humano": 0.4745, "sem_correspondencia": 0.2969}, "confidence": 0.1469, "input_tokens": 146, "latency_ms": 20.775191000012683} +{"id": "g0311-oos_outra_empresa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"troca_numero": 9.99986000195997e-07, "cancelamento_linha": 9.99986000195997e-07, "marketplace_pedido": 0.9997860029959579, "roaming_pacote": 9.99986000195997e-07, "bonus_nao_recebido": 9.99986000195997e-07, "plano_consulta": 9.99986000195997e-07, "suporte_chip_esim": 9.99986000195997e-07, "roaming_cobranca": 9.99986000195997e-07, "conta_pagamento_confirmacao": 9.99986000195997e-07, "roaming_duvida": 9.99986000195997e-07, "conta_contestacao": 9.99986000195997e-07, "internet_consumo": 9.99986000195997e-07, "marketplace_compra": 9.99986000195997e-07, "conta_segunda_via": 0.00019999720003919941, "plano_troca": 9.99986000195997e-07, "sem_correspondencia": 9.99986000195997e-07}, "confidence": 0.9994, "input_tokens": 307, "latency_ms": 22.133544000013217} +{"id": "g0311-oos_outra_empresa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_cancelamento": 0.1364272854570914, "plano_troca": 0.001400280056011202, "negociacao_religacao": 0.0015003000600120023, "cancelamento_linha": 0.1897379475895179, "beneficios_consulta": 0.001400280056011202, "plano_nova_linha": 0.0017003400680136024, "conta_segunda_via": 0.001400280056011202, "conta_vencimento": 0.001400280056011202, "recarga_saldo": 0.001400280056011202, "suporte_chip_esim": 0.001400280056011202, "atendimento_humano": 0.5788157631526304, "sem_correspondencia": 0.08341668333666732}, "confidence": 0.5221, "input_tokens": 293, "latency_ms": 21.54049500001065} +{"id": "g0311-oos_outra_empresa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.2181, "cadastro_atualizacao": 0.0423, "vas_consulta": 0.3224, "sem_correspondencia": 0.4172}, "confidence": 0.1376, "input_tokens": 157, "latency_ms": 20.574374000005946} +{"id": "g0311-oos_outra_empresa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"bonus_nao_recebido": 0.003700000000000001, "recarga_nao_creditada": 0.007600000000000002, "internet_consumo": 0.12240000000000002, "conta_contestacao": 0.0013000000000000002, "troca_numero": 0.05050000000000002, "internet_problema_conexao": 0.4376000000000001, "plano_nova_linha": 0.0011000000000000003, "suporte_chip_esim": 0.0012000000000000001, "negociacao_religacao": 0.054800000000000015, "roaming_duvida": 0.028600000000000007, "atendimento_humano": 0.13160000000000002, "cadastro_atualizacao": 0.0011000000000000003, "recarga_realizar": 0.0012000000000000001, "vas_cancelamento": 0.040100000000000004, "marketplace_pedido": 0.10970000000000003, "sem_correspondencia": 0.0075000000000000015}, "confidence": 0.3498, "input_tokens": 300, "latency_ms": 22.025129999974524} +{"id": "g0311-oos_outra_empresa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 123, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.3337333733373337, "internet_consumo": 0.33893389338933894, "plano_troca": 0.0374037403740374, "sem_correspondencia": 0.2899289928992899}, "confidence": 0.1236, "input_tokens": 177, "latency_ms": 21.59249700000032} +{"id": "g0311-oos_outra_empresa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_saldo": 0.0005, "troca_numero": 0.0004, "portabilidade": 0.0047, "seguranca_fraude": 0.011, "negociacao_divida": 0.0016, "plano_nova_linha": 0.0002, "marketplace_compra": 0.0022, "roaming_pacote": 0.0002, "bonus_nao_recebido": 0.0009, "conta_pagamento_confirmacao": 0.0001, "seguranca_perda_roubo": 0.1712, "atendimento_humano": 0.0004, "suporte_sem_sinal": 0.0001, "reclamacao_atendimento": 0.8042, "marketplace_pedido": 0.0012, "sem_correspondencia": 0.0011}, "confidence": 0.7789, "input_tokens": 297, "latency_ms": 22.711146999995435} +{"id": "g0311-oos_outra_empresa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"internet_consumo": 0.0126, "conta_contestacao": 0.0066, "conta_explicacao": 0.0159, "seguranca_fraude": 0.0186, "recarga_saldo": 0.0049, "conta_vencimento": 0.0047, "plano_consulta": 0.0049, "bonus_nao_recebido": 0.0047, "atendimento_humano": 0.005, "negociacao_divida": 0.8263, "recarga_realizar": 0.0049, "sem_correspondencia": 0.0909}, "confidence": 0.6947, "input_tokens": 305, "latency_ms": 23.9891759999864} +{"id": "g0311-oos_outra_empresa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.004101230369110733, "cadastro_atualizacao": 0.0006001800540162048, "internet_problema_conexao": 0.36781034310293087, "conta_vencimento": 0.0005001500450135041, "conta_debito_automatico_digital": 0.0017005101530459135, "bonus_nao_recebido": 0.0005001500450135041, "recarga_nao_creditada": 0.0013003901170351103, "internet_pacote_adicional": 0.0013003901170351103, "conta_segunda_via": 0.0007002100630189057, "marketplace_pedido": 0.0019005701710513153, "suporte_sem_sinal": 0.001600480144043213, "parceiros_ofertas": 0.0005001500450135041, "roaming_pacote": 0.0005001500450135041, "desconto_retencao": 0.0005001500450135041, "seguranca_fraude": 0.284185255576673, "sem_correspondencia": 0.33229968990697206}, "confidence": 0.5693, "input_tokens": 306, "latency_ms": 24.033191000000897} +{"id": "g0313-oos_conversa-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.001700340068013603, "bonus_nao_recebido": 0.0004000800160032008, "conta_contestacao": 0.00030006001200240054, "fidelidade_resgate": 0.00030006001200240054, "recarga_realizar": 0.00030006001200240054, "internet_pacote_adicional": 0.03840768153630727, "conta_pagamento_confirmacao": 0.00030006001200240054, "plano_consulta": 0.0008001600320064016, "roaming_pacote": 0.00030006001200240054, "internet_problema_conexao": 0.9078815763152633, "plano_troca": 0.00030006001200240054, "conta_segunda_via": 0.00030006001200240054, "recarga_saldo": 0.00030006001200240054, "portabilidade": 0.00030006001200240054, "internet_consumo": 0.018503700740148035, "sem_correspondencia": 0.02960592118423686}, "confidence": 0.8435, "input_tokens": 289, "latency_ms": 22.264534999976604} +{"id": "g0313-oos_conversa-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"negociacao_religacao": 0.019298070192980705, "recarga_nao_creditada": 0.0093990600939906, "atendimento_humano": 0.0164983501649835, "bonus_nao_recebido": 0.023997600239976002, "suporte_sem_sinal": 0.05699430056994301, "vas_contratacao": 0.06829317068293171, "conta_contestacao": 0.0034996500349965005, "suporte_chip_esim": 0.14908509149085092, "beneficios_consulta": 0.0072992700729927005, "marketplace_pedido": 0.0058994100589941, "seguranca_fraude": 0.4486551344865513, "suporte_configuracao": 0.09549045095490451, "conta_explicacao": 0.0201979802019798, "negociacao_divida": 0.0021997800219978004, "recarga_saldo": 0.0038996100389961, "sem_correspondencia": 0.06929307069293071}, "confidence": 0.3234, "input_tokens": 294, "latency_ms": 22.070434999989175} +{"id": "g0313-oos_conversa-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_pacote_adicional": 0.0004000400040004001, "vas_contratacao": 0.6542654265426543, "suporte_chip_esim": 0.00030003000300030005, "bonus_nao_recebido": 0.00020002000200020005, "fidelidade_resgate": 0.020102010201020103, "cancelamento_linha": 0.08380838083808381, "desconto_retencao": 0.00020002000200020005, "sem_correspondencia": 0.24072407240724075}, "confidence": 0.5595, "input_tokens": 230, "latency_ms": 21.985201999996207} +{"id": "g0313-oos_conversa-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.0332, "desconto_retencao": 0.0126, "parceiros_ofertas": 0.0526, "plano_troca": 0.0149, "fidelidade_resgate": 0.0138, "bonus_nao_recebido": 0.0027, "recarga_saldo": 0.0026, "negociacao_divida": 0.0025, "reclamacao_atendimento": 0.362, "roaming_duvida": 0.008, "roaming_cobranca": 0.0116, "internet_pacote_adicional": 0.0271, "roaming_pacote": 0.0034, "suporte_configuracao": 0.0221, "beneficios_consulta": 0.0027, "sem_correspondencia": 0.4282}, "confidence": 0.4482, "input_tokens": 292, "latency_ms": 22.10781799999495} +{"id": "g0313-oos_conversa-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.3727, "internet_consumo": 0.0353, "internet_problema_conexao": 0.007, "vas_cancelamento": 0.0419, "vas_consulta": 0.1046, "fidelidade_pontos": 0.3716, "suporte_configuracao": 0.0071, "atendimento_humano": 0.0103, "suporte_chip_esim": 0.0132, "negociacao_religacao": 0.0033, "conta_segunda_via": 0.0029, "reclamacao_atendimento": 0.005, "suporte_sem_sinal": 0.0046, "recarga_saldo": 0.0062, "marketplace_compra": 0.0049, "sem_correspondencia": 0.0094}, "confidence": 0.4283, "input_tokens": 294, "latency_ms": 21.998163999995768} +{"id": "g0313-oos_conversa-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"conta_pagamento_confirmacao": 0.0005000000000000001, "vas_cancelamento": 0.008000000000000002, "atendimento_humano": 0.8862000000000001, "beneficios_consulta": 0.0005000000000000001, "portabilidade": 0.013700000000000002, "suporte_configuracao": 0.0068000000000000005, "parceiros_ofertas": 0.0005000000000000001, "internet_pacote_adicional": 0.015700000000000002, "negociacao_divida": 0.0005000000000000001, "desconto_retencao": 0.0005000000000000001, "internet_problema_conexao": 0.05820000000000001, "sem_correspondencia": 0.008900000000000002}, "confidence": 0.7868, "input_tokens": 272, "latency_ms": 21.03999999999928} +{"id": "g0313-oos_conversa-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.1507849215078492, "plano_consulta": 0.1472852714728527, "roaming_duvida": 0.008299170082991702, "vas_consulta": 0.09699030096990302, "internet_consumo": 0.11968803119688032, "recarga_saldo": 0.004899510048995101, "negociacao_religacao": 0.0040995900409959, "sem_correspondencia": 0.46795320467953205}, "confidence": 0.2828, "input_tokens": 212, "latency_ms": 22.542546000011043} +{"id": "g0313-oos_conversa-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.0064, "vas_contratacao": 0.003, "recarga_nao_creditada": 0.0499, "sem_correspondencia": 0.9407}, "confidence": 0.8147, "input_tokens": 141, "latency_ms": 21.831356000006963} +{"id": "g0313-oos_conversa-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.0225, "bonus_nao_recebido": 0.047, "internet_pacote_adicional": 0.0763, "sem_correspondencia": 0.8542}, "confidence": 0.596, "input_tokens": 141, "latency_ms": 22.165809000000536} +{"id": "g0313-oos_conversa-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.1139, "vas_cancelamento": 0.0211, "suporte_sem_sinal": 0.0169, "sem_correspondencia": 0.8481}, "confidence": 0.6123, "input_tokens": 149, "latency_ms": 21.678699999995388} +{"id": "g0313-oos_conversa-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"seguranca_perda_roubo": 0.006600660066006602, "suporte_sem_sinal": 0.018901890189018906, "roaming_pacote": 0.0011001100110011005, "marketplace_compra": 0.009600960096009602, "plano_nova_linha": 0.476947694769477, "seguranca_fraude": 0.013501350135013504, "marketplace_pedido": 0.009300930093009302, "negociacao_religacao": 0.002200220022002201, "internet_pacote_adicional": 0.0015001500150015005, "reclamacao_atendimento": 0.3892389238923893, "desconto_retencao": 0.0020002000200020006, "sem_correspondencia": 0.06910691069106911}, "confidence": 0.516, "input_tokens": 281, "latency_ms": 22.52258499999016} +{"id": "g0313-oos_conversa-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.1252874712528747, "vas_consulta": 0.1608839116088391, "troca_numero": 0.014998500149985002, "sem_correspondencia": 0.6988301169883011}, "confidence": 0.3742, "input_tokens": 133, "latency_ms": 21.24492999999461} +{"id": "g0316-oos_conversa-emocional-4-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"plano_nova_linha": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "roaming_duvida": 9.99985000224997e-07, "conta_debito_automatico_digital": 9.99985000224997e-07, "reclamacao_atendimento": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "atendimento_humano": 0.9999850002249969, "conta_explicacao": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "fidelidade_pontos": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 22.43875199999934} +{"id": "g0316-oos_conversa-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.0101989801019898, "conta_contestacao": 0.0010998900109989, "marketplace_compra": 0.2721727827217278, "roaming_duvida": 0.0066993300669933, "plano_troca": 0.0007999200079991999, "negociacao_divida": 0.0007999200079991999, "recarga_saldo": 0.0007999200079991999, "recarga_nao_creditada": 0.010698930106989298, "troca_numero": 0.0007999200079991999, "cadastro_atualizacao": 0.0012998700129986998, "conta_segunda_via": 0.0007999200079991999, "bonus_nao_recebido": 0.0007999200079991999, "roaming_pacote": 0.0007999200079991999, "suporte_sem_sinal": 0.0034996500349964996, "fidelidade_resgate": 0.004499550044995499, "sem_correspondencia": 0.6842315768423156}, "confidence": 0.6962, "input_tokens": 279, "latency_ms": 22.220842000024277} +{"id": "g0316-oos_conversa-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_realizar": 1.000192036871079e-06, "negociacao_religacao": 1.000192036871079e-06, "internet_problema_conexao": 0.988989886058123, "roaming_duvida": 1.000192036871079e-06, "atendimento_humano": 0.00010001920368710792, "beneficios_consulta": 1.000192036871079e-06, "conta_debito_automatico_digital": 1.000192036871079e-06, "conta_contestacao": 1.000192036871079e-06, "seguranca_fraude": 0.0011002112405581871, "troca_numero": 0.0003000576110613237, "bonus_nao_recebido": 0.00010001920368710792, "roaming_pacote": 0.00010001920368710792, "portabilidade": 1.000192036871079e-06, "marketplace_compra": 1.000192036871079e-06, "internet_consumo": 0.00860165151709128, "sem_correspondencia": 0.0007001344258097553}, "confidence": 0.9741, "input_tokens": 281, "latency_ms": 22.52619699999059} +{"id": "g0316-oos_conversa-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0045, "suporte_sem_sinal": 0.2563, "vas_contratacao": 0.006, "beneficios_consulta": 0.0031, "roaming_duvida": 0.0152, "seguranca_fraude": 0.0331, "plano_consulta": 0.0134, "suporte_chip_esim": 0.0177, "reclamacao_atendimento": 0.1486, "seguranca_perda_roubo": 0.0082, "roaming_pacote": 0.0037, "sem_correspondencia": 0.4902}, "confidence": 0.4284, "input_tokens": 275, "latency_ms": 21.944759000007252} +{"id": "g0316-oos_conversa-emocional-4-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.19118088191180882, "atendimento_humano": 0.6028397160283971, "recarga_nao_creditada": 0.0006999300069993001, "negociacao_divida": 0.00029997000299970003, "conta_segunda_via": 0.00029997000299970003, "suporte_sem_sinal": 0.004199580041995801, "reclamacao_atendimento": 0.1150884911508849, "plano_nova_linha": 0.0031996800319968005, "internet_consumo": 0.0045995400459954, "fidelidade_resgate": 0.0006999300069993001, "roaming_cobranca": 0.0007999200079992001, "sem_correspondencia": 0.0760923907609239}, "confidence": 0.536, "input_tokens": 270, "latency_ms": 21.954539000006434} +{"id": "g0316-oos_conversa-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 18, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.1561, "cancelamento_linha": 0.4826, "cadastro_atualizacao": 0.0017, "fidelidade_resgate": 0.001, "marketplace_pedido": 0.0034, "recarga_nao_creditada": 0.0106, "negociacao_divida": 0.0009, "suporte_sem_sinal": 0.0264, "roaming_pacote": 0.0048, "bonus_nao_recebido": 0.0025, "reclamacao_atendimento": 0.0023, "suporte_configuracao": 0.0093, "portabilidade": 0.0106, "plano_troca": 0.0009, "parceiros_ofertas": 0.001, "sem_correspondencia": 0.2859}, "confidence": 0.5143, "input_tokens": 279, "latency_ms": 24.080696000027046} +{"id": "g0316-oos_conversa-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.027605521104220845, "conta_explicacao": 0.027605521104220845, "plano_troca": 0.027605521104220845, "plano_consulta": 0.05081016203240648, "cadastro_atualizacao": 0.027605521104220845, "roaming_duvida": 0.027605521104220845, "conta_pagamento_confirmacao": 0.028505701140228046, "sem_correspondencia": 0.7826565313062612}, "confidence": 0.5477, "input_tokens": 226, "latency_ms": 21.527218999978004} +{"id": "g0316-oos_conversa-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.6106221244248851, "negociacao_divida": 0.01240248049609922, "recarga_nao_creditada": 0.03120624124824965, "conta_segunda_via": 0.012002400480096018, "parceiros_ofertas": 0.012002400480096018, "negociacao_religacao": 0.01240248049609922, "marketplace_compra": 0.10402080416083216, "sem_correspondencia": 0.20534106821364273}, "confidence": 0.4299, "input_tokens": 221, "latency_ms": 21.157447999996748} +{"id": "g0316-oos_conversa-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0065, "cancelamento_linha": 0.0073, "conta_segunda_via": 0.0067, "sem_correspondencia": 0.9795}, "confidence": 0.9117, "input_tokens": 134, "latency_ms": 21.51700499999265} +{"id": "g0316-oos_conversa-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"plano_consulta": 0.11876437068879334, "recarga_nao_creditada": 0.0010996700989703088, "parceiros_ofertas": 0.0006997900629811055, "portabilidade": 0.0022993102069379183, "cancelamento_linha": 0.7387783664900528, "internet_consumo": 0.004798560431870437, "internet_problema_conexao": 0.04898530440867739, "fidelidade_pontos": 0.0006997900629811055, "conta_pagamento_confirmacao": 0.0006997900629811055, "vas_consulta": 0.006398080575827251, "conta_vencimento": 0.0005998200539838047, "sem_correspondencia": 0.0761771468559432}, "confidence": 0.6303, "input_tokens": 276, "latency_ms": 22.320798000009745} +{"id": "g0316-oos_conversa-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.13271327132713273, "vas_consulta": 0.0744074407440744, "roaming_cobranca": 0.38403840384038407, "sem_correspondencia": 0.40884088408840885}, "confidence": 0.1383, "input_tokens": 126, "latency_ms": 21.543164000007664} +{"id": "g0316-oos_conversa-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"suporte_sem_sinal": 0.31693661267746454, "cancelamento_linha": 0.5649870025994802, "seguranca_fraude": 0.0004999000199960008, "troca_numero": 0.026394721055788842, "reclamacao_atendimento": 0.0026994601079784043, "conta_explicacao": 0.0013997200559888023, "recarga_nao_creditada": 0.0003999200159968007, "roaming_duvida": 0.0006998600279944011, "negociacao_religacao": 0.00029994001199760045, "internet_problema_conexao": 0.07158568286342731, "conta_vencimento": 0.0006998600279944011, "roaming_pacote": 0.00029994001199760045, "roaming_cobranca": 0.00029994001199760045, "fidelidade_pontos": 0.001299740051989602, "suporte_configuracao": 0.0026994601079784043, "sem_correspondencia": 0.008798240351929614}, "confidence": 0.6082, "input_tokens": 281, "latency_ms": 22.106511000004048} +{"id": "g0318-oos_conversa-indireto_multiplo-6-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.0009000000000000002, "vas_contratacao": 0.006900000000000002, "suporte_chip_esim": 0.006600000000000002, "reclamacao_atendimento": 0.0011000000000000003, "seguranca_fraude": 0.9199000000000003, "cadastro_atualizacao": 0.0015000000000000005, "conta_explicacao": 0.003700000000000001, "conta_segunda_via": 0.007100000000000002, "seguranca_perda_roubo": 0.010400000000000001, "fidelidade_pontos": 0.011500000000000002, "suporte_sem_sinal": 0.005400000000000001, "conta_vencimento": 0.00040000000000000013, "plano_consulta": 0.005900000000000002, "portabilidade": 0.0034000000000000007, "marketplace_pedido": 0.0011000000000000003, "sem_correspondencia": 0.014200000000000004}, "confidence": 0.83, "input_tokens": 287, "latency_ms": 22.349679999990713} +{"id": "g0318-oos_conversa-indireto_multiplo-6-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9625037496250377, "cadastro_atualizacao": 0.0004999500049995001, "conta_debito_automatico_digital": 9.999000099990004e-05, "internet_problema_conexao": 0.006399360063993603, "vas_contratacao": 0.00019998000199980009, "vas_consulta": 0.0006999300069993002, "roaming_cobranca": 9.999000099990004e-05, "beneficios_consulta": 0.00019998000199980009, "roaming_duvida": 0.0007999200079992003, "plano_troca": 9.999000099990004e-05, "roaming_pacote": 9.999000099990004e-05, "portabilidade": 9.999000099990004e-05, "internet_consumo": 0.02339766023397661, "desconto_retencao": 9.999000099990004e-05, "vas_cancelamento": 0.0006999300069993002, "sem_correspondencia": 0.003999600039996001}, "confidence": 0.9253, "input_tokens": 285, "latency_ms": 22.424067999992303} +{"id": "g0318-oos_conversa-indireto_multiplo-6-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.012002304442452953, "suporte_sem_sinal": 0.0003000576110613238, "fidelidade_resgate": 1.0001920368710792e-06, "conta_segunda_via": 1.0001920368710792e-06, "vas_consulta": 1.0001920368710792e-06, "internet_problema_conexao": 0.0002000384073742159, "negociacao_religacao": 1.0001920368710792e-06, "cadastro_atualizacao": 1.0001920368710792e-06, "negociacao_divida": 1.0001920368710792e-06, "desconto_retencao": 1.0001920368710792e-06, "conta_explicacao": 1.0001920368710792e-06, "sem_correspondencia": 0.9874895980028165}, "confidence": 0.9713, "input_tokens": 272, "latency_ms": 21.244344000024284} +{"id": "g0318-oos_conversa-indireto_multiplo-6-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.16561656165616562, "suporte_chip_esim": 0.0195019501950195, "fidelidade_resgate": 0.0167016701670167, "beneficios_consulta": 0.006000600060006001, "parceiros_ofertas": 0.0058005800580058, "vas_cancelamento": 0.010901090109010901, "conta_debito_automatico_digital": 0.024602460246024603, "vas_consulta": 0.008000800080008, "suporte_sem_sinal": 0.0101010101010101, "negociacao_religacao": 0.014201420142014202, "marketplace_compra": 0.0619061906190619, "cadastro_atualizacao": 0.0055005500550055, "plano_consulta": 0.0062006200620062, "seguranca_perda_roubo": 0.0306030603060306, "conta_contestacao": 0.0055005500550055, "sem_correspondencia": 0.6088608860886089}, "confidence": 0.4736, "input_tokens": 292, "latency_ms": 21.98575600002073} +{"id": "g0318-oos_conversa-indireto_multiplo-6-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.0211, "suporte_sem_sinal": 0.2266, "beneficios_consulta": 0.0573, "roaming_pacote": 0.0198, "desconto_retencao": 0.049, "bonus_nao_recebido": 0.0629, "plano_troca": 0.0198, "sem_correspondencia": 0.5435}, "confidence": 0.3315, "input_tokens": 209, "latency_ms": 21.12053800001945} +{"id": "g0318-oos_conversa-indireto_multiplo-6-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"recarga_realizar": 0.002, "conta_vencimento": 0.0024, "suporte_configuracao": 0.0046, "atendimento_humano": 0.7792, "desconto_retencao": 0.0033, "recarga_nao_creditada": 0.0175, "plano_consulta": 0.007, "internet_pacote_adicional": 0.0044, "plano_nova_linha": 0.0021, "plano_troca": 0.0017, "vas_consulta": 0.0258, "internet_problema_conexao": 0.0076, "marketplace_pedido": 0.0086, "bonus_nao_recebido": 0.0083, "conta_contestacao": 0.0171, "sem_correspondencia": 0.1084}, "confidence": 0.6606, "input_tokens": 290, "latency_ms": 22.052904999981138} +{"id": "g0318-oos_conversa-indireto_multiplo-6-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9542908581716345, "cancelamento_linha": 0.004300860172034408, "suporte_sem_sinal": 0.0005001000200040009, "desconto_retencao": 0.0005001000200040009, "vas_cancelamento": 0.007501500300060014, "marketplace_compra": 0.0006001200240048011, "plano_troca": 0.0005001000200040009, "conta_debito_automatico_digital": 0.0005001000200040009, "troca_numero": 0.001800360072014403, "vas_contratacao": 0.0008001600320064015, "suporte_configuracao": 0.0012002400480096021, "recarga_nao_creditada": 0.0006001200240048011, "conta_pagamento_confirmacao": 0.0006001200240048011, "conta_segunda_via": 0.0005001000200040009, "fidelidade_pontos": 0.001100220044008802, "sem_correspondencia": 0.024704940988197643}, "confidence": 0.9054, "input_tokens": 281, "latency_ms": 22.08234500000117} +{"id": "g0318-oos_conversa-indireto_multiplo-6-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.31603160316031603, "negociacao_divida": 0.0249024902490249, "conta_pagamento_confirmacao": 0.0156015601560156, "sem_correspondencia": 0.6434643464346435}, "confidence": 0.4195, "input_tokens": 142, "latency_ms": 21.033047999992505} +{"id": "g0318-oos_conversa-indireto_multiplo-6-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_realizar": 0.013598640135986398, "conta_debito_automatico_digital": 0.0007999200079991999, "suporte_chip_esim": 0.0012998700129986998, "seguranca_fraude": 0.028097190280971896, "roaming_cobranca": 0.011198880111988798, "conta_segunda_via": 0.0005999400059993998, "roaming_duvida": 0.016498350164983498, "conta_explicacao": 0.0006999300069992999, "reclamacao_atendimento": 0.8957104289571042, "fidelidade_resgate": 0.0006999300069992999, "roaming_pacote": 0.011098890110988899, "plano_nova_linha": 0.0016998300169982997, "vas_contratacao": 0.0020997900209979, "desconto_retencao": 0.0005999400059993998, "seguranca_perda_roubo": 0.005799420057994199, "sem_correspondencia": 0.009499050094990498}, "confidence": 0.7995, "input_tokens": 289, "latency_ms": 22.195176999986188} +{"id": "g0318-oos_conversa-indireto_multiplo-6-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.04310862172434487, "cancelamento_linha": 0.016903380676135223, "negociacao_religacao": 0.0030006001200240046, "portabilidade": 0.021004200840168033, "recarga_nao_creditada": 0.005001000200040008, "roaming_pacote": 0.0024004800960192034, "vas_cancelamento": 0.01640328065613123, "desconto_retencao": 0.0024004800960192034, "internet_consumo": 0.20584116823364673, "conta_pagamento_confirmacao": 0.0035007001400280055, "reclamacao_atendimento": 0.14622924584916983, "recarga_realizar": 0.002500500100020004, "beneficios_consulta": 0.004100820164032807, "suporte_sem_sinal": 0.03550710142028405, "fidelidade_pontos": 0.009801960392078415, "sem_correspondencia": 0.4822964592918584}, "confidence": 0.4208, "input_tokens": 287, "latency_ms": 22.330616000004966} +{"id": "g0318-oos_conversa-indireto_multiplo-6-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 15, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0016, "atendimento_humano": 0.2672, "conta_pagamento_confirmacao": 0.0015, "suporte_sem_sinal": 0.0394, "roaming_pacote": 0.0047, "recarga_realizar": 0.0017, "conta_debito_automatico_digital": 0.0015, "sem_correspondencia": 0.6824}, "confidence": 0.6121, "input_tokens": 214, "latency_ms": 21.334193999990703} +{"id": "g0318-oos_conversa-indireto_multiplo-6-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"portabilidade": 0.00010002000400080017, "reclamacao_atendimento": 0.9952990598119624, "conta_segunda_via": 0.00010002000400080017, "cadastro_atualizacao": 0.0004000800160032007, "roaming_pacote": 0.00010002000400080017, "seguranca_perda_roubo": 0.0003000600120024005, "conta_debito_automatico_digital": 0.00010002000400080017, "sem_correspondencia": 0.0036007201440288058}, "confidence": 0.9829, "input_tokens": 228, "latency_ms": 21.352097000004733} +{"id": "g0320-oos_conversa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.1006, "recarga_nao_creditada": 0.0064, "recarga_realizar": 0.0034, "plano_troca": 0.0034, "fidelidade_pontos": 0.0033, "troca_numero": 0.0033, "conta_segunda_via": 0.0034, "conta_debito_automatico_digital": 0.0035, "cadastro_atualizacao": 0.0033, "beneficios_consulta": 0.0033, "suporte_configuracao": 0.0034, "sem_correspondencia": 0.8627}, "confidence": 0.7734, "input_tokens": 276, "latency_ms": 21.704080000006343} +{"id": "g0320-oos_conversa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 17, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.0058994100589941, "parceiros_ofertas": 0.00019998000199980003, "bonus_nao_recebido": 0.00019998000199980003, "suporte_chip_esim": 0.0005999400059994001, "fidelidade_resgate": 0.00019998000199980003, "recarga_nao_creditada": 0.00019998000199980003, "recarga_saldo": 0.00019998000199980003, "conta_vencimento": 0.00019998000199980003, "internet_pacote_adicional": 0.0008999100089991, "cancelamento_linha": 0.9856014398560144, "conta_contestacao": 0.00019998000199980003, "sem_correspondencia": 0.005599440055994401}, "confidence": 0.9616, "input_tokens": 271, "latency_ms": 21.60026699999662} +{"id": "g0320-oos_conversa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0031993601279744054, "conta_pagamento_confirmacao": 0.002599480103979204, "troca_numero": 0.014197160567886424, "atendimento_humano": 0.09718056388722256, "cancelamento_linha": 0.11187762447510498, "marketplace_pedido": 0.011597680463907217, "seguranca_fraude": 0.1991601679664067, "conta_contestacao": 0.0037992401519696063, "portabilidade": 0.008998200359928014, "negociacao_divida": 0.0026994601079784043, "fidelidade_pontos": 0.0026994601079784043, "sem_correspondencia": 0.5419916016796641}, "confidence": 0.4503, "input_tokens": 265, "latency_ms": 21.85124100000735} +{"id": "g0320-oos_conversa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"cadastro_atualizacao": 0.046004600460046, "conta_segunda_via": 0.0052005200520052, "conta_explicacao": 0.5954595459545954, "recarga_nao_creditada": 0.011601160116011599, "fidelidade_resgate": 0.2104210421042104, "conta_pagamento_confirmacao": 0.005000500050005, "recarga_realizar": 0.005000500050005, "sem_correspondencia": 0.1213121312131213}, "confidence": 0.4391, "input_tokens": 226, "latency_ms": 22.34700100001419} +{"id": "g0320-oos_conversa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"bonus_nao_recebido": 0.0009000900090008998, "seguranca_perda_roubo": 0.007700770077007699, "cancelamento_linha": 0.9786978697869785, "vas_consulta": 0.0056005600560055996, "conta_pagamento_confirmacao": 0.0007000700070006999, "suporte_sem_sinal": 0.0020002000200019998, "troca_numero": 0.0007000700070006999, "sem_correspondencia": 0.0037003700370036997}, "confidence": 0.9338, "input_tokens": 210, "latency_ms": 21.348807999999053} +{"id": "g0320-oos_conversa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.0004000000000000001, "cancelamento_linha": 0.9847000000000001, "fidelidade_resgate": 0.00010000000000000002, "negociacao_divida": 0.00010000000000000002, "seguranca_perda_roubo": 0.0013000000000000002, "bonus_nao_recebido": 0.00020000000000000004, "parceiros_ofertas": 0.00010000000000000002, "internet_pacote_adicional": 0.0058000000000000005, "vas_contratacao": 0.0021000000000000003, "roaming_duvida": 0.0007000000000000001, "negociacao_religacao": 0.00030000000000000003, "sem_correspondencia": 0.004200000000000001}, "confidence": 0.958, "input_tokens": 265, "latency_ms": 21.663128999989567} +{"id": "g0320-oos_conversa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.007900790079007902, "cadastro_atualizacao": 0.010201020102010202, "suporte_configuracao": 0.10381038103810382, "sem_correspondencia": 0.8780878087808781}, "confidence": 0.6865, "input_tokens": 132, "latency_ms": 20.995610999989367} +{"id": "g0320-oos_conversa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 9, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_explicacao": 0.0006000000000000001, "vas_cancelamento": 0.9690000000000001, "internet_pacote_adicional": 0.0029000000000000002, "vas_consulta": 0.0004000000000000001, "marketplace_compra": 0.00030000000000000003, "fidelidade_pontos": 0.00010000000000000002, "fidelidade_resgate": 0.00010000000000000002, "vas_contratacao": 0.00020000000000000004, "plano_nova_linha": 0.0020000000000000005, "roaming_cobranca": 0.00010000000000000002, "recarga_nao_creditada": 0.0034000000000000002, "desconto_retencao": 0.00010000000000000002, "conta_pagamento_confirmacao": 0.00010000000000000002, "troca_numero": 0.00010000000000000002, "cancelamento_linha": 0.0026000000000000003, "sem_correspondencia": 0.018000000000000002}, "confidence": 0.9336, "input_tokens": 276, "latency_ms": 22.513854999999694} +{"id": "g0320-oos_conversa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"suporte_sem_sinal": 0.010197960407918417, "roaming_duvida": 0.0031993601279744054, "recarga_saldo": 0.0006998600279944011, "roaming_cobranca": 0.009298140371925615, "marketplace_compra": 0.001299740051989602, "cancelamento_linha": 0.7366526694661069, "suporte_chip_esim": 0.0020995800839832034, "plano_troca": 0.0006998600279944011, "negociacao_divida": 0.0006998600279944011, "seguranca_fraude": 0.004799040191961607, "atendimento_humano": 0.06638672265546891, "bonus_nao_recebido": 0.0015996800639872027, "negociacao_religacao": 0.0021995600879824036, "portabilidade": 0.0032993401319736052, "conta_pagamento_confirmacao": 0.0005998800239952009, "sem_correspondencia": 0.15626874625074985}, "confidence": 0.6708, "input_tokens": 290, "latency_ms": 22.372901000011325} +{"id": "g0320-oos_conversa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.0020997900209979003, "portabilidade": 0.029897010298970104, "internet_consumo": 0.012498750124987502, "roaming_cobranca": 0.0164983501649835, "marketplace_pedido": 0.0020997900209979003, "conta_vencimento": 0.001999800019998, "seguranca_fraude": 0.6546345365463453, "cadastro_atualizacao": 0.0031996800319968005, "conta_explicacao": 0.0038996100389961, "conta_debito_automatico_digital": 0.001999800019998, "recarga_nao_creditada": 0.0029997000299970002, "sem_correspondencia": 0.26817318268173185}, "confidence": 0.6114, "input_tokens": 277, "latency_ms": 21.69378199999983} +{"id": "g0320-oos_conversa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0369, "internet_pacote_adicional": 0.2297, "roaming_cobranca": 0.0369, "sem_correspondencia": 0.6965}, "confidence": 0.3989, "input_tokens": 126, "latency_ms": 21.377075000003742} +{"id": "g0320-oos_conversa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.0030990702789163256, "marketplace_pedido": 0.013695891232630215, "conta_segunda_via": 0.004898530440867741, "troca_numero": 0.0029991002699190253, "bonus_nao_recebido": 0.004298710386883936, "internet_consumo": 0.23263021093671904, "conta_explicacao": 0.020893731880435872, "conta_vencimento": 0.0029991002699190253, "roaming_duvida": 0.025592322303309014, "recarga_nao_creditada": 0.21773467959612122, "vas_contratacao": 0.0033989803059082282, "parceiros_ofertas": 0.0029991002699190253, "vas_cancelamento": 0.054883534939518155, "internet_problema_conexao": 0.26372088373487956, "plano_consulta": 0.0030990702789163256, "sem_correspondencia": 0.1430570828751375}, "confidence": 0.3329, "input_tokens": 280, "latency_ms": 21.74399400001903} +{"id": "g0321-oos_desabafo-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"bonus_nao_recebido": 0.0048, "fidelidade_pontos": 0.0049, "internet_problema_conexao": 0.8925, "sem_correspondencia": 0.0978}, "confidence": 0.7256, "input_tokens": 141, "latency_ms": 21.15560300001107} +{"id": "g0321-oos_desabafo-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"suporte_sem_sinal": 0.06810681068106811, "marketplace_pedido": 0.007800780078007801, "vas_consulta": 0.06350635063506352, "internet_consumo": 0.30243024302430244, "fidelidade_pontos": 0.03880388038803881, "bonus_nao_recebido": 0.004500450045004501, "portabilidade": 0.022602260226022602, "plano_troca": 0.0031003100310031005, "parceiros_ofertas": 0.019701970197019702, "fidelidade_resgate": 0.027502750275027507, "roaming_duvida": 0.009700970097009702, "roaming_pacote": 0.0025002500250025004, "cadastro_atualizacao": 0.0020002000200020006, "seguranca_fraude": 0.05650565056505651, "recarga_nao_creditada": 0.13241324132413243, "sem_correspondencia": 0.23882388238823887}, "confidence": 0.2669, "input_tokens": 290, "latency_ms": 22.31310700000222} +{"id": "g0321-oos_desabafo-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.6618, "recarga_nao_creditada": 0.0176, "marketplace_pedido": 0.0104, "sem_correspondencia": 0.3102}, "confidence": 0.4555, "input_tokens": 129, "latency_ms": 21.30291599999623} +{"id": "g0321-oos_desabafo-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.116, "cancelamento_linha": 0.0611, "plano_consulta": 0.0484, "sem_correspondencia": 0.7745}, "confidence": 0.448, "input_tokens": 126, "latency_ms": 21.141252000006716} +{"id": "g0321-oos_desabafo-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"beneficios_consulta": 0.0223, "recarga_nao_creditada": 0.0196, "negociacao_religacao": 0.5145, "fidelidade_pontos": 0.0179, "vas_consulta": 0.0184, "plano_troca": 0.0324, "vas_cancelamento": 0.0268, "sem_correspondencia": 0.3481}, "confidence": 0.4109, "input_tokens": 215, "latency_ms": 21.197338999996873} +{"id": "g0321-oos_desabafo-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 0.0003000300030003001, "plano_nova_linha": 0.9305930593059308, "cadastro_atualizacao": 0.0003000300030003001, "seguranca_perda_roubo": 0.0019001900190019007, "negociacao_religacao": 0.0003000300030003001, "suporte_chip_esim": 0.0012001200120012004, "portabilidade": 0.0005000500050005003, "negociacao_divida": 0.00020002000200020008, "troca_numero": 0.00020002000200020008, "plano_consulta": 0.0005000500050005003, "conta_segunda_via": 0.00020002000200020008, "sem_correspondencia": 0.06380638063806382}, "confidence": 0.886, "input_tokens": 272, "latency_ms": 20.983915000016395} +{"id": "g0321-oos_desabafo-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"suporte_chip_esim": 0.1849, "portabilidade": 0.0167, "conta_contestacao": 0.0321, "plano_consulta": 0.0073, "recarga_realizar": 0.0088, "recarga_nao_creditada": 0.0311, "vas_contratacao": 0.2449, "roaming_pacote": 0.0771, "seguranca_perda_roubo": 0.1332, "marketplace_pedido": 0.0068, "seguranca_fraude": 0.0649, "sem_correspondencia": 0.1922}, "confidence": 0.1889, "input_tokens": 281, "latency_ms": 21.78813200001173} +{"id": "g0321-oos_desabafo-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"portabilidade": 0.0417958204179582, "seguranca_fraude": 0.9369063093690632, "suporte_sem_sinal": 0.003999600039996, "internet_pacote_adicional": 0.0036996300369963007, "reclamacao_atendimento": 0.0031996800319968005, "vas_consulta": 0.0018998100189981002, "roaming_cobranca": 0.0018998100189981002, "sem_correspondencia": 0.0065993400659934}, "confidence": 0.8504, "input_tokens": 222, "latency_ms": 21.185505999994803} +{"id": "g0321-oos_desabafo-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 0.0206979302069793, "beneficios_consulta": 0.0117988201179882, "vas_cancelamento": 0.7804219578042195, "sem_correspondencia": 0.1870812918708129}, "confidence": 0.5387, "input_tokens": 136, "latency_ms": 20.2543660000174} +{"id": "g0321-oos_desabafo-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0037003700370037006, "internet_problema_conexao": 0.049004900490049005, "suporte_chip_esim": 0.010901090109010901, "sem_correspondencia": 0.9363936393639364}, "confidence": 0.7984, "input_tokens": 132, "latency_ms": 20.93038800001068} +{"id": "g0321-oos_desabafo-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.11079999999999997, "vas_contratacao": 0.13159999999999997, "internet_consumo": 0.24969999999999995, "plano_troca": 0.06509999999999999, "vas_consulta": 0.09929999999999997, "recarga_saldo": 0.018699999999999998, "marketplace_pedido": 0.06719999999999998, "sem_correspondencia": 0.25759999999999994}, "confidence": 0.101, "input_tokens": 214, "latency_ms": 21.312063999999964} +{"id": "g0321-oos_desabafo-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"desconto_retencao": 0.10138986101389859, "vas_cancelamento": 0.5701429857014297, "conta_pagamento_confirmacao": 0.006399360063993599, "roaming_duvida": 0.055994400559943994, "fidelidade_pontos": 0.0065993400659933995, "fidelidade_resgate": 0.024097590240975898, "bonus_nao_recebido": 0.1061893810618938, "sem_correspondencia": 0.1291870812918708}, "confidence": 0.3405, "input_tokens": 237, "latency_ms": 21.474596000018664} +{"id": "g0323-oos_desabafo-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.8097000000000001, "negociacao_divida": 0.022200000000000004, "fidelidade_resgate": 0.04270000000000001, "parceiros_ofertas": 0.04080000000000001, "negociacao_religacao": 0.028000000000000004, "marketplace_compra": 0.025500000000000002, "suporte_chip_esim": 0.007500000000000001, "sem_correspondencia": 0.023600000000000003}, "confidence": 0.5963, "input_tokens": 234, "latency_ms": 21.110826000011684} +{"id": "g0323-oos_desabafo-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0030006001200240046, "reclamacao_atendimento": 0.2474494898979796, "plano_troca": 0.003100620124024805, "roaming_cobranca": 0.006901380276055211, "internet_pacote_adicional": 0.003100620124024805, "conta_debito_automatico_digital": 0.0034006801360272052, "vas_cancelamento": 0.03520704140828166, "conta_explicacao": 0.0035007001400280055, "seguranca_fraude": 0.27365473094618925, "atendimento_humano": 0.033006601320264055, "conta_segunda_via": 0.0030006001200240046, "plano_consulta": 0.0030006001200240046, "cadastro_atualizacao": 0.003100620124024805, "roaming_duvida": 0.0030006001200240046, "fidelidade_resgate": 0.0030006001200240046, "sem_correspondencia": 0.3725745149029806}, "confidence": 0.454, "input_tokens": 291, "latency_ms": 22.020446999988508} +{"id": "g0323-oos_desabafo-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"marketplace_compra": 0.036000000000000004, "seguranca_perda_roubo": 0.07280000000000002, "recarga_realizar": 0.030800000000000004, "cadastro_atualizacao": 0.023300000000000005, "beneficios_consulta": 0.10270000000000001, "conta_segunda_via": 0.027200000000000002, "internet_problema_conexao": 0.5507000000000001, "sem_correspondencia": 0.15650000000000003}, "confidence": 0.2999, "input_tokens": 222, "latency_ms": 21.03330099998857} +{"id": "g0323-oos_desabafo-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0002, "seguranca_perda_roubo": 0.0078, "plano_consulta": 0.0001, "recarga_realizar": 0.0001, "internet_consumo": 0.0009, "plano_nova_linha": 0.0001, "recarga_saldo": 0.0001, "sem_correspondencia": 0.9907}, "confidence": 0.9719, "input_tokens": 214, "latency_ms": 21.016352000003735} +{"id": "g0323-oos_desabafo-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.0877, "bonus_nao_recebido": 0.0566, "vas_cancelamento": 0.5543, "sem_correspondencia": 0.3014}, "confidence": 0.2321, "input_tokens": 147, "latency_ms": 20.944125999989183} +{"id": "g0323-oos_desabafo-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 9.999950000249998e-07, "parceiros_ofertas": 9.999950000249998e-07, "atendimento_humano": 0.9990950045249773, "cancelamento_linha": 0.0004999975000124999, "recarga_saldo": 9.999950000249998e-07, "seguranca_perda_roubo": 9.999950000249998e-07, "recarga_realizar": 9.999950000249998e-07, "sem_correspondencia": 0.00039999800000999996}, "confidence": 0.9959, "input_tokens": 204, "latency_ms": 20.940085999995972} +{"id": "g0323-oos_desabafo-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.0345034503450345, "portabilidade": 0.0018001800180017997, "fidelidade_resgate": 0.2841284128412841, "plano_troca": 0.0035003500350034994, "vas_contratacao": 0.0043004300430043, "recarga_realizar": 0.0006000600060005999, "negociacao_religacao": 0.0011001100110010998, "conta_explicacao": 0.049904990499049895, "conta_segunda_via": 0.05480548054805479, "conta_contestacao": 0.011001100110010998, "reclamacao_atendimento": 0.07400740074007399, "suporte_chip_esim": 0.0006000600060005999, "seguranca_perda_roubo": 0.0412041204120412, "atendimento_humano": 0.014801480148014799, "roaming_cobranca": 0.0006000600060005999, "sem_correspondencia": 0.423142314231423}, "confidence": 0.402, "input_tokens": 290, "latency_ms": 22.184788999993543} +{"id": "g0323-oos_desabafo-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0912, "vas_contratacao": 0.0884, "conta_debito_automatico_digital": 0.0528, "seguranca_perda_roubo": 0.1135, "conta_pagamento_confirmacao": 0.0238, "recarga_nao_creditada": 0.0245, "beneficios_consulta": 0.0245, "cadastro_atualizacao": 0.0238, "desconto_retencao": 0.0238, "roaming_cobranca": 0.0253, "seguranca_fraude": 0.0417, "sem_correspondencia": 0.4667}, "confidence": 0.2494, "input_tokens": 279, "latency_ms": 21.636197999981732} +{"id": "g0323-oos_desabafo-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.031299999999999994, "marketplace_pedido": 0.015999999999999997, "marketplace_compra": 0.022899999999999997, "internet_consumo": 0.5808999999999999, "conta_debito_automatico_digital": 0.04619999999999999, "troca_numero": 0.005699999999999999, "atendimento_humano": 0.12869999999999998, "suporte_configuracao": 0.022899999999999997, "recarga_realizar": 0.010799999999999999, "fidelidade_pontos": 0.009999999999999998, "parceiros_ofertas": 0.005699999999999999, "roaming_cobranca": 0.025099999999999994, "cadastro_atualizacao": 0.005499999999999999, "recarga_nao_creditada": 0.032799999999999996, "suporte_sem_sinal": 0.006299999999999998, "sem_correspondencia": 0.04919999999999999}, "confidence": 0.4099, "input_tokens": 284, "latency_ms": 21.806247000000667} +{"id": "g0323-oos_desabafo-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_nao_creditada": 0.0008001600320064014, "seguranca_perda_roubo": 0.010202040408081618, "conta_vencimento": 0.0008001600320064014, "conta_segunda_via": 0.0008001600320064014, "marketplace_pedido": 0.0008001600320064014, "internet_pacote_adicional": 0.0072014402880576115, "suporte_sem_sinal": 0.007101420284056813, "roaming_duvida": 0.04270854170834167, "beneficios_consulta": 0.0008001600320064014, "roaming_pacote": 0.0008001600320064014, "recarga_saldo": 0.0008001600320064014, "troca_numero": 0.0008001600320064014, "roaming_cobranca": 0.0008001600320064014, "cancelamento_linha": 0.010002000400080016, "internet_problema_conexao": 0.8740748149629927, "sem_correspondencia": 0.04150830166033207}, "confidence": 0.7833, "input_tokens": 284, "latency_ms": 22.070493999990504} +{"id": "g0323-oos_desabafo-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"fidelidade_pontos": 0.0027997200279971995, "internet_problema_conexao": 0.8314168583141684, "cadastro_atualizacao": 0.0025997400259973997, "marketplace_compra": 0.0035996400359963993, "conta_debito_automatico_digital": 0.0025997400259973997, "roaming_pacote": 0.0024997500249975, "desconto_retencao": 0.0027997200279971995, "sem_correspondencia": 0.15168483151684828}, "confidence": 0.7411, "input_tokens": 220, "latency_ms": 21.534325999994053} +{"id": "g0323-oos_desabafo-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0232, "troca_numero": 0.0408, "roaming_duvida": 0.1316, "suporte_chip_esim": 0.0395, "fidelidade_resgate": 0.085, "fidelidade_pontos": 0.0232, "conta_explicacao": 0.0434, "sem_correspondencia": 0.6133}, "confidence": 0.3531, "input_tokens": 221, "latency_ms": 21.166432000001123} +{"id": "g0324-oos_desabafo-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.00030006001200240054, "plano_consulta": 0.00030006001200240054, "conta_pagamento_confirmacao": 0.00030006001200240054, "seguranca_fraude": 0.003300660132026406, "recarga_realizar": 0.00030006001200240054, "cancelamento_linha": 0.9407881576315265, "roaming_pacote": 0.00560112022404481, "negociacao_divida": 0.00030006001200240054, "vas_contratacao": 0.00040008001600320075, "recarga_saldo": 0.00030006001200240054, "plano_nova_linha": 0.011902380476095223, "marketplace_compra": 0.00040008001600320075, "internet_consumo": 0.034006801360272065, "conta_segunda_via": 0.00030006001200240054, "troca_numero": 0.00030006001200240054, "sem_correspondencia": 0.0012002400480096021}, "confidence": 0.8888, "input_tokens": 298, "latency_ms": 22.098765000009735} +{"id": "g0324-oos_desabafo-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0919, "internet_consumo": 0.2874, "conta_vencimento": 0.0111, "sem_correspondencia": 0.6096}, "confidence": 0.3295, "input_tokens": 126, "latency_ms": 20.992326999987654} +{"id": "g0324-oos_desabafo-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"internet_consumo": 0.28780000000000006, "plano_consulta": 0.005600000000000001, "vas_cancelamento": 0.33740000000000003, "seguranca_perda_roubo": 0.06540000000000001, "conta_vencimento": 0.0025000000000000005, "vas_consulta": 0.0035000000000000005, "roaming_duvida": 0.025800000000000003, "suporte_chip_esim": 0.005200000000000001, "conta_contestacao": 0.0025000000000000005, "cadastro_atualizacao": 0.0024000000000000002, "plano_nova_linha": 0.021100000000000004, "sem_correspondencia": 0.24080000000000001}, "confidence": 0.3791, "input_tokens": 281, "latency_ms": 21.592029999993656} +{"id": "g0324-oos_desabafo-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_vencimento": 0.0051, "negociacao_religacao": 0.0069, "vas_cancelamento": 0.8389, "portabilidade": 0.012, "desconto_retencao": 0.0051, "roaming_pacote": 0.021, "vas_contratacao": 0.0052, "sem_correspondencia": 0.1058}, "confidence": 0.6948, "input_tokens": 207, "latency_ms": 21.264588999997613} +{"id": "g0324-oos_desabafo-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.943511297740452, "suporte_sem_sinal": 0.01229754049190162, "desconto_retencao": 0.0020995800839832034, "roaming_duvida": 0.0020995800839832034, "vas_consulta": 0.0020995800839832034, "marketplace_pedido": 0.0018996200759848032, "conta_explicacao": 0.0018996200759848032, "sem_correspondencia": 0.03409318136372726}, "confidence": 0.8626, "input_tokens": 209, "latency_ms": 21.07328499999994} +{"id": "g0324-oos_desabafo-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.1829634073185363, "plano_consulta": 0.023295340931813638, "conta_explicacao": 0.07508498300339932, "conta_pagamento_confirmacao": 0.006998600279944011, "suporte_chip_esim": 0.008998200359928014, "roaming_pacote": 0.006998600279944011, "plano_nova_linha": 0.006798640271945611, "sem_correspondencia": 0.6888622275544891}, "confidence": 0.5216, "input_tokens": 225, "latency_ms": 21.164164999987634} +{"id": "g0324-oos_desabafo-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0024992502249325203, "internet_problema_conexao": 0.4821553533939818, "suporte_sem_sinal": 0.012696191142657203, "plano_consulta": 0.010996700989703088, "recarga_nao_creditada": 0.0024992502249325203, "marketplace_compra": 0.0028991302609217232, "internet_consumo": 0.3950814755573328, "plano_troca": 0.004198740377886634, "reclamacao_atendimento": 0.04448665400379886, "marketplace_pedido": 0.0033989803059082274, "beneficios_consulta": 0.0034989503149055285, "desconto_retencao": 0.0016994901529541137, "conta_pagamento_confirmacao": 0.0015995201439568132, "negociacao_divida": 0.0015995201439568132, "internet_pacote_adicional": 0.004698590422873138, "sem_correspondencia": 0.02599220233929821}, "confidence": 0.5595, "input_tokens": 296, "latency_ms": 21.68418200000133} +{"id": "g0324-oos_desabafo-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0027002700270027003, "parceiros_ofertas": 0.0027002700270027003, "conta_vencimento": 0.0032003200320032004, "seguranca_fraude": 0.06040604060406041, "plano_nova_linha": 0.1389138913891389, "plano_consulta": 0.006100610061006101, "marketplace_compra": 0.007500750075007501, "seguranca_perda_roubo": 0.052505250525052505, "roaming_pacote": 0.006100610061006101, "vas_cancelamento": 0.0696069606960696, "beneficios_consulta": 0.0028002800280028, "sem_correspondencia": 0.6474647464746475}, "confidence": 0.5044, "input_tokens": 272, "latency_ms": 21.094800000014402} +{"id": "g0324-oos_desabafo-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"roaming_cobranca": 0.009302790837251175, "conta_pagamento_confirmacao": 0.003100930279083725, "conta_debito_automatico_digital": 0.020706211863559067, "conta_explicacao": 0.015404621386415926, "suporte_configuracao": 0.027508252475742723, "vas_consulta": 0.030609182754826447, "seguranca_perda_roubo": 0.020406121836550967, "vas_contratacao": 0.017205161548464538, "negociacao_divida": 0.003100930279083725, "desconto_retencao": 0.003100930279083725, "conta_contestacao": 0.00500150045013504, "negociacao_religacao": 0.6501950585175552, "conta_vencimento": 0.003200960288086426, "seguranca_fraude": 0.024207262178653596, "plano_troca": 0.003200960288086426, "sem_correspondencia": 0.16374912473742123}, "confidence": 0.5213, "input_tokens": 293, "latency_ms": 22.16875900001014} +{"id": "g0324-oos_desabafo-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"plano_consulta": 0.0007000700070006999, "suporte_sem_sinal": 0.03000300030003, "conta_pagamento_confirmacao": 0.0007000700070006999, "recarga_realizar": 0.0006000600060005999, "conta_vencimento": 0.0006000600060005999, "parceiros_ofertas": 0.0006000600060005999, "beneficios_consulta": 0.0006000600060005999, "vas_consulta": 0.0007000700070006999, "vas_contratacao": 0.004000400040004, "suporte_configuracao": 0.0025002500250025, "conta_debito_automatico_digital": 0.0019001900190019, "marketplace_pedido": 0.0006000600060005999, "cancelamento_linha": 0.8769876987698769, "conta_contestacao": 0.0006000600060005999, "seguranca_perda_roubo": 0.0339033903390339, "sem_correspondencia": 0.045004500450045}, "confidence": 0.7956, "input_tokens": 289, "latency_ms": 22.08323899998277} +{"id": "g0324-oos_desabafo-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.7861, "negociacao_divida": 0.0057, "plano_troca": 0.0059, "plano_nova_linha": 0.0519, "negociacao_religacao": 0.0056, "roaming_cobranca": 0.0325, "suporte_configuracao": 0.0065, "sem_correspondencia": 0.1058}, "confidence": 0.6088, "input_tokens": 223, "latency_ms": 21.15406799998709} +{"id": "g0324-oos_desabafo-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"recarga_saldo": 0.0053, "desconto_retencao": 0.0053, "troca_numero": 0.0113, "portabilidade": 0.0113, "parceiros_ofertas": 0.007, "conta_contestacao": 0.0053, "fidelidade_pontos": 0.1846, "plano_nova_linha": 0.0109, "negociacao_religacao": 0.0053, "internet_consumo": 0.1003, "roaming_pacote": 0.006, "marketplace_pedido": 0.0053, "roaming_cobranca": 0.0053, "cancelamento_linha": 0.4577, "conta_segunda_via": 0.0057, "sem_correspondencia": 0.1734}, "confidence": 0.417, "input_tokens": 287, "latency_ms": 22.467414000004737} +{"id": "g0326-oos_desabafo-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9256, "plano_troca": 0.0031, "roaming_pacote": 0.0655, "sem_correspondencia": 0.0058}, "confidence": 0.7852, "input_tokens": 171, "latency_ms": 21.075711999998248} +{"id": "g0326-oos_desabafo-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 176, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.1775, "roaming_duvida": 0.0372, "portabilidade": 0.0595, "sem_correspondencia": 0.7258}, "confidence": 0.4015, "input_tokens": 163, "latency_ms": 20.729774000017187} +{"id": "g0326-oos_desabafo-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 180, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_pagamento_confirmacao": 0.0013000000000000002, "suporte_chip_esim": 0.0020000000000000005, "beneficios_consulta": 0.0015000000000000002, "conta_debito_automatico_digital": 0.0017000000000000001, "internet_consumo": 0.30410000000000004, "plano_nova_linha": 0.014600000000000002, "atendimento_humano": 0.6071000000000001, "reclamacao_atendimento": 0.016100000000000003, "roaming_pacote": 0.0015000000000000002, "vas_consulta": 0.0019000000000000002, "roaming_duvida": 0.004100000000000001, "parceiros_ofertas": 0.0016000000000000003, "marketplace_pedido": 0.0018000000000000002, "portabilidade": 0.0045000000000000005, "seguranca_perda_roubo": 0.0027000000000000006, "sem_correspondencia": 0.03350000000000001}, "confidence": 0.6196, "input_tokens": 318, "latency_ms": 22.216028000002552} +{"id": "g0326-oos_desabafo-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.6796359271854372, "plano_consulta": 0.008501700340068015, "roaming_pacote": 0.007001400280056012, "troca_numero": 0.04040808161632327, "cadastro_atualizacao": 0.005101020204040809, "portabilidade": 0.015303060612122426, "vas_contratacao": 0.04870974194838968, "conta_contestacao": 0.013502700540108022, "plano_troca": 0.007701540308061613, "internet_problema_conexao": 0.12742548509701943, "vas_consulta": 0.008701740348069614, "sem_correspondencia": 0.038007601520304066}, "confidence": 0.5051, "input_tokens": 310, "latency_ms": 22.03679199999442} +{"id": "g0326-oos_desabafo-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.006800680068006801, "roaming_duvida": 0.0277027702770277, "conta_explicacao": 0.0112011201120112, "negociacao_divida": 0.0027002700270027003, "cadastro_atualizacao": 0.0429042904290429, "conta_vencimento": 0.0027002700270027003, "plano_troca": 0.0062006200620062, "internet_pacote_adicional": 0.0502050205020502, "conta_segunda_via": 0.0027002700270027003, "suporte_chip_esim": 0.018201820182018203, "vas_consulta": 0.0055005500550055, "roaming_pacote": 0.0028002800280028, "vas_contratacao": 0.0027002700270027003, "desconto_retencao": 0.0027002700270027003, "plano_nova_linha": 0.005000500050005001, "sem_correspondencia": 0.80998099809981}, "confidence": 0.6767, "input_tokens": 316, "latency_ms": 22.328731000015978} +{"id": "g0326-oos_desabafo-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0266, "plano_nova_linha": 0.0172, "cadastro_atualizacao": 0.0177, "sem_correspondencia": 0.9385}, "confidence": 0.7854, "input_tokens": 157, "latency_ms": 20.844039999985853} +{"id": "g0326-oos_desabafo-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 154, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"cadastro_atualizacao": 0.015601560156015602, "suporte_chip_esim": 0.03150315031503151, "portabilidade": 0.015601560156015602, "internet_consumo": 0.6868686868686869, "suporte_sem_sinal": 0.07320732073207321, "vas_cancelamento": 0.10821082108210822, "roaming_pacote": 0.014601460146014603, "sem_correspondencia": 0.054405440544054405}, "confidence": 0.4474, "input_tokens": 242, "latency_ms": 21.196215999992774} +{"id": "g0326-oos_desabafo-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 165, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"seguranca_perda_roubo": 0.017101710171017102, "suporte_sem_sinal": 0.0022002200220022005, "negociacao_divida": 0.00020002000200020003, "cancelamento_linha": 0.9613961396139614, "conta_pagamento_confirmacao": 0.00020002000200020003, "parceiros_ofertas": 0.0006000600060006, "seguranca_fraude": 0.007600760076007601, "desconto_retencao": 0.00020002000200020003, "roaming_duvida": 0.0011001100110011003, "suporte_chip_esim": 0.0003000300030003, "vas_cancelamento": 0.0054005400540054005, "sem_correspondencia": 0.0037003700370037006}, "confidence": 0.9087, "input_tokens": 310, "latency_ms": 21.853808999992452} +{"id": "g0326-oos_desabafo-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0378, "cadastro_atualizacao": 0.0121, "bonus_nao_recebido": 0.0304, "suporte_configuracao": 0.015, "fidelidade_pontos": 0.0304, "suporte_sem_sinal": 0.0367, "conta_vencimento": 0.0114, "sem_correspondencia": 0.8262}, "confidence": 0.6237, "input_tokens": 252, "latency_ms": 21.48513500000604} +{"id": "g0326-oos_desabafo-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 128, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.7899210078992102, "conta_vencimento": 0.0020997900209979003, "internet_problema_conexao": 0.03959604039596041, "negociacao_divida": 0.001999800019998, "seguranca_fraude": 0.0047995200479952005, "recarga_nao_creditada": 0.004199580041995801, "suporte_configuracao": 0.006399360063993601, "conta_contestacao": 0.0020997900209979003, "reclamacao_atendimento": 0.059994000599940006, "seguranca_perda_roubo": 0.0047995200479952005, "recarga_saldo": 0.0020997900209979003, "sem_correspondencia": 0.08199180081991801}, "confidence": 0.6598, "input_tokens": 300, "latency_ms": 22.159255000019584} +{"id": "g0326-oos_desabafo-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 146, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0543, "reclamacao_atendimento": 0.1262, "conta_segunda_via": 0.0526, "sem_correspondencia": 0.7669}, "confidence": 0.439, "input_tokens": 167, "latency_ms": 20.761188000022912} +{"id": "g0326-oos_desabafo-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.7444744474447446, "internet_pacote_adicional": 0.005600560056005601, "internet_problema_conexao": 0.017101710171017106, "vas_cancelamento": 0.05050505050505052, "conta_contestacao": 0.0018001800180018005, "portabilidade": 0.0015001500150015005, "conta_debito_automatico_digital": 0.0014001400140014003, "roaming_duvida": 0.002200220022002201, "seguranca_fraude": 0.16051605160516055, "suporte_sem_sinal": 0.002200220022002201, "roaming_cobranca": 0.0015001500150015005, "sem_correspondencia": 0.011201120112011203}, "confidence": 0.6457, "input_tokens": 305, "latency_ms": 21.713564000009455} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 7, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.0004, "marketplace_pedido": 0.0146, "internet_consumo": 0.4984, "bonus_nao_recebido": 0.0064, "conta_segunda_via": 0.0096, "seguranca_perda_roubo": 0.0026, "plano_nova_linha": 0.131, "conta_debito_automatico_digital": 0.0043, "vas_contratacao": 0.0056, "desconto_retencao": 0.0021, "internet_problema_conexao": 0.2111, "sem_correspondencia": 0.1139}, "confidence": 0.4319, "input_tokens": 275, "latency_ms": 21.61791399998947} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0006, "seguranca_fraude": 0.0033, "marketplace_compra": 0.0007, "sem_correspondencia": 0.9954}, "confidence": 0.9763, "input_tokens": 142, "latency_ms": 20.809787000018787} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.001300260052010402, "plano_consulta": 0.0010002000400080016, "suporte_chip_esim": 0.005601120224044809, "seguranca_perda_roubo": 0.005601120224044809, "recarga_saldo": 0.0012002400480096017, "conta_explicacao": 0.004600920184036807, "parceiros_ofertas": 0.0010002000400080016, "sem_correspondencia": 0.9796959391878376}, "confidence": 0.9353, "input_tokens": 220, "latency_ms": 20.96387399998889} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 10, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0023004600920184036, "troca_numero": 0.009801960392078415, "negociacao_divida": 0.0012002400480096017, "plano_consulta": 0.001300260052010402, "conta_segunda_via": 0.0012002400480096017, "conta_explicacao": 0.021404280856171232, "suporte_configuracao": 0.0034006801360272052, "roaming_cobranca": 0.01700340068013603, "marketplace_pedido": 0.0024004800960192034, "roaming_duvida": 0.08761752350470094, "conta_vencimento": 0.0015003000600120023, "plano_nova_linha": 0.003200640128025605, "beneficios_consulta": 0.0012002400480096017, "fidelidade_resgate": 0.0022004400880176037, "roaming_pacote": 0.0012002400480096017, "sem_correspondencia": 0.8430686137227446}, "confidence": 0.7528, "input_tokens": 276, "latency_ms": 21.751419999986865} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 12, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"recarga_saldo": 0.003799999999999999, "roaming_cobranca": 0.003799999999999999, "vas_cancelamento": 0.003999999999999999, "fidelidade_pontos": 0.003599999999999999, "atendimento_humano": 0.4901999999999999, "troca_numero": 0.003599999999999999, "marketplace_pedido": 0.003599999999999999, "sem_correspondencia": 0.4873999999999999}, "confidence": 0.6032, "input_tokens": 197, "latency_ms": 20.947884999998223} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 21, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 3, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"troca_numero": 0.0043004300430043, "recarga_realizar": 0.001000100010001, "plano_troca": 0.0009000900090008999, "cadastro_atualizacao": 0.0025002500250025, "parceiros_ofertas": 0.0027002700270027003, "internet_pacote_adicional": 0.0321032103210321, "vas_consulta": 0.0087008700870087, "internet_problema_conexao": 0.3728372837283728, "conta_explicacao": 0.0235023502350235, "beneficios_consulta": 0.0011001100110011, "bonus_nao_recebido": 0.006000600060006, "marketplace_pedido": 0.0073007300730073, "internet_consumo": 0.4291429142914291, "marketplace_compra": 0.0086008600860086, "seguranca_fraude": 0.0177017701770177, "sem_correspondencia": 0.0816081608160816}, "confidence": 0.4842, "input_tokens": 275, "latency_ms": 22.609979999998586} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 11, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"internet_pacote_adicional": 0.0368, "roaming_pacote": 0.0043, "cancelamento_linha": 0.0374, "cadastro_atualizacao": 0.0046, "internet_problema_conexao": 0.2784, "parceiros_ofertas": 0.0191, "conta_segunda_via": 0.0046, "conta_contestacao": 0.0046, "reclamacao_atendimento": 0.0174, "atendimento_humano": 0.3224, "roaming_duvida": 0.0052, "sem_correspondencia": 0.2652}, "confidence": 0.3606, "input_tokens": 278, "latency_ms": 22.418118999979697} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 9, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"plano_nova_linha": 0.01569686062787442, "negociacao_religacao": 0.02929414117176564, "seguranca_fraude": 0.3274345130973805, "marketplace_compra": 0.07138572285542891, "conta_vencimento": 0.01619676064787042, "plano_troca": 0.016696660667866424, "fidelidade_pontos": 0.031193761247750442, "bonus_nao_recebido": 0.160867826434713, "suporte_configuracao": 0.03219356128774244, "atendimento_humano": 0.11057788442311536, "recarga_nao_creditada": 0.041991601679664065, "sem_correspondencia": 0.1464707058588282}, "confidence": 0.1838, "input_tokens": 271, "latency_ms": 22.00932099998454} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 5, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"fidelidade_pontos": 0.012, "plano_nova_linha": 0.0018, "recarga_nao_creditada": 0.9098, "plano_troca": 0.0027, "portabilidade": 0.0175, "internet_consumo": 0.0347, "suporte_sem_sinal": 0.0063, "sem_correspondencia": 0.0152}, "confidence": 0.7837, "input_tokens": 211, "latency_ms": 21.78174900001295} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0005, "internet_problema_conexao": 0.0022, "marketplace_compra": 0.0007, "recarga_nao_creditada": 0.0616, "negociacao_divida": 0.0004, "recarga_saldo": 0.0005, "vas_contratacao": 0.0005, "sem_correspondencia": 0.9336}, "confidence": 0.8705, "input_tokens": 202, "latency_ms": 21.04921200000831} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0103, "suporte_sem_sinal": 0.0361, "atendimento_humano": 0.0153, "sem_correspondencia": 0.9383}, "confidence": 0.7902, "input_tokens": 121, "latency_ms": 22.551753000016106} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"beneficios_consulta": 0.00029997000299970003, "plano_troca": 9.999000099990002e-05, "roaming_pacote": 9.999000099990002e-05, "vas_cancelamento": 0.0012998700129987, "bonus_nao_recebido": 0.00019998000199980003, "internet_consumo": 0.0044995500449955, "parceiros_ofertas": 9.999000099990002e-05, "vas_contratacao": 9.999000099990002e-05, "conta_pagamento_confirmacao": 9.999000099990002e-05, "atendimento_humano": 0.9914008599140086, "conta_contestacao": 9.999000099990002e-05, "sem_correspondencia": 0.0016998300169983002}, "confidence": 0.9753, "input_tokens": 293, "latency_ms": 22.20799399998441} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"conta_debito_automatico_digital": 0.012298770122987702, "roaming_duvida": 0.0644935506449355, "recarga_saldo": 0.0143985601439856, "desconto_retencao": 0.3811618838116188, "suporte_sem_sinal": 0.1658834116588341, "negociacao_religacao": 0.0178982101789821, "seguranca_perda_roubo": 0.1792820717928207, "sem_correspondencia": 0.1645835416458354}, "confidence": 0.2139, "input_tokens": 238, "latency_ms": 25.798931999986507} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0012, "conta_vencimento": 0.001, "internet_pacote_adicional": 0.0049, "desconto_retencao": 0.0161, "suporte_chip_esim": 0.0041, "recarga_saldo": 0.0088, "troca_numero": 0.0022, "plano_nova_linha": 0.009, "parceiros_ofertas": 0.0025, "conta_contestacao": 0.0026, "vas_cancelamento": 0.4222, "sem_correspondencia": 0.5254}, "confidence": 0.6136, "input_tokens": 280, "latency_ms": 21.994683000002624} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0040995900409959, "portabilidade": 0.03979602039796021, "suporte_sem_sinal": 0.04949505049495051, "vas_contratacao": 0.0047995200479952005, "roaming_cobranca": 0.0045995400459954, "suporte_configuracao": 0.012298770122987702, "conta_debito_automatico_digital": 0.004199580041995801, "sem_correspondencia": 0.8807119288071193}, "confidence": 0.741, "input_tokens": 243, "latency_ms": 21.815922999991244} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.0651, "vas_contratacao": 0.1395, "marketplace_compra": 0.0444, "sem_correspondencia": 0.751}, "confidence": 0.4186, "input_tokens": 146, "latency_ms": 21.26960999999028} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"cancelamento_linha": 0.057, "conta_segunda_via": 0.0002, "negociacao_divida": 0.0003, "roaming_cobranca": 0.0001, "reclamacao_atendimento": 0.0002, "suporte_configuracao": 0.0004, "fidelidade_resgate": 0.0004, "conta_contestacao": 0.0001, "internet_consumo": 0.8988, "parceiros_ofertas": 0.0002, "seguranca_perda_roubo": 0.0007, "negociacao_religacao": 0.0003, "suporte_chip_esim": 0.0004, "plano_nova_linha": 0.0001, "portabilidade": 0.0028, "sem_correspondencia": 0.038}, "confidence": 0.8459, "input_tokens": 297, "latency_ms": 22.602073999991035} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.2496, "plano_nova_linha": 0.0041, "seguranca_perda_roubo": 0.0041, "sem_correspondencia": 0.7422}, "confidence": 0.5579, "input_tokens": 144, "latency_ms": 20.748539999999593} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"roaming_cobranca": 0.035903590359035904, "suporte_chip_esim": 0.006100610061006101, "recarga_nao_creditada": 0.142014201420142, "roaming_duvida": 0.056005600560056004, "reclamacao_atendimento": 0.009500950095009501, "marketplace_pedido": 0.0178017801780178, "marketplace_compra": 0.0214021402140214, "suporte_configuracao": 0.021102110211021104, "fidelidade_resgate": 0.28372837283728375, "troca_numero": 0.0056005600560056, "conta_segunda_via": 0.0106010601060106, "plano_consulta": 0.039403940394039404, "seguranca_fraude": 0.2531253125312531, "suporte_sem_sinal": 0.018001800180018, "portabilidade": 0.0037003700370037006, "sem_correspondencia": 0.07600760076007601}, "confidence": 0.2541, "input_tokens": 292, "latency_ms": 22.46912199998974} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.00020000000000000004, "suporte_configuracao": 0.0008000000000000001, "conta_pagamento_confirmacao": 0.00020000000000000004, "suporte_chip_esim": 0.0006000000000000001, "seguranca_perda_roubo": 0.0006000000000000001, "cancelamento_linha": 0.9769000000000001, "beneficios_consulta": 0.00020000000000000004, "sem_correspondencia": 0.020500000000000004}, "confidence": 0.9413, "input_tokens": 235, "latency_ms": 22.292795999987902} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0008000800080008001, "desconto_retencao": 0.007300730073007301, "vas_cancelamento": 0.019901990199019903, "plano_consulta": 0.0009000900090009, "internet_consumo": 0.008600860086008601, "portabilidade": 0.0037003700370037006, "roaming_pacote": 0.0048004800480048, "plano_troca": 0.0011001100110011003, "plano_nova_linha": 0.0008000800080008001, "cadastro_atualizacao": 0.0008000800080008001, "negociacao_religacao": 0.12351235123512351, "bonus_nao_recebido": 0.0167016701670167, "reclamacao_atendimento": 0.0008000800080008001, "conta_segunda_via": 0.0008000800080008001, "conta_contestacao": 0.0008000800080008001, "sem_correspondencia": 0.8086808680868086}, "confidence": 0.7303, "input_tokens": 297, "latency_ms": 22.71184299999618} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_contestacao": 0.007100000000000002, "negociacao_divida": 0.0020000000000000005, "internet_problema_conexao": 0.5396000000000001, "fidelidade_pontos": 0.0023000000000000004, "plano_consulta": 0.012600000000000004, "vas_contratacao": 0.0024000000000000002, "roaming_pacote": 0.0021000000000000003, "sem_correspondencia": 0.4319000000000001}, "confidence": 0.5962, "input_tokens": 223, "latency_ms": 21.714364000018804} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_religacao": 0.0093990600939906, "seguranca_fraude": 0.14528547145285473, "portabilidade": 0.06319368063193681, "internet_pacote_adicional": 0.0033996600339966003, "recarga_nao_creditada": 0.0029997000299970002, "negociacao_divida": 0.0034996500349965005, "vas_cancelamento": 0.16398360163983602, "vas_consulta": 0.017298270172982702, "conta_vencimento": 0.0030996900309969004, "suporte_sem_sinal": 0.0120987901209879, "atendimento_humano": 0.38586141385861417, "sem_correspondencia": 0.18988101189881013}, "confidence": 0.3257, "input_tokens": 283, "latency_ms": 22.055920000013884} +{"id": "g0333-oos_ininteligivel-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.05890589058905891, "plano_troca": 0.0014001400140014, "plano_consulta": 0.0014001400140014, "seguranca_fraude": 0.1999199919991999, "conta_segunda_via": 0.0014001400140014, "roaming_duvida": 0.0015001500150015003, "beneficios_consulta": 0.0014001400140014, "internet_problema_conexao": 0.16661666166616662, "atendimento_humano": 0.021602160216021602, "negociacao_religacao": 0.021702170217021702, "desconto_retencao": 0.0014001400140014, "sem_correspondencia": 0.5227522752275228}, "confidence": 0.4572, "input_tokens": 282, "latency_ms": 22.21351800000093} +{"id": "g0333-oos_ininteligivel-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0058005800580058, "cadastro_atualizacao": 0.007500750075007501, "internet_problema_conexao": 0.0346034603460346, "fidelidade_pontos": 0.021002100210021003, "troca_numero": 0.009000900090009, "negociacao_divida": 0.011401140114011402, "internet_consumo": 0.22392239223922392, "fidelidade_resgate": 0.010901090109010901, "conta_segunda_via": 0.0087008700870087, "conta_vencimento": 0.0056005600560056, "plano_consulta": 0.006000600060006001, "sem_correspondencia": 0.6555655565556555}, "confidence": 0.5492, "input_tokens": 296, "latency_ms": 21.311166999993247} +{"id": "g0333-oos_ininteligivel-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.7301, "conta_explicacao": 0.0104, "vas_cancelamento": 0.055, "roaming_duvida": 0.0328, "plano_troca": 0.0012, "internet_problema_conexao": 0.1073, "recarga_realizar": 0.0011, "sem_correspondencia": 0.0621}, "confidence": 0.5304, "input_tokens": 226, "latency_ms": 21.493751999997812} +{"id": "g0333-oos_ininteligivel-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9615076984603079, "conta_debito_automatico_digital": 0.0026994601079784043, "negociacao_religacao": 0.0034993001399720057, "seguranca_perda_roubo": 0.01709658068386323, "recarga_nao_creditada": 0.0006998600279944011, "conta_pagamento_confirmacao": 0.0006998600279944011, "marketplace_pedido": 0.004099180163967207, "sem_correspondencia": 0.009698060387922416}, "confidence": 0.8942, "input_tokens": 246, "latency_ms": 21.41656700001704} +{"id": "g0333-oos_ininteligivel-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.026702670267026697, "marketplace_compra": 0.017601760176017597, "fidelidade_pontos": 0.0011001100110010998, "conta_vencimento": 0.0010001000100009999, "internet_problema_conexao": 0.7613761376137612, "vas_consulta": 0.0038003800380037997, "atendimento_humano": 0.04000400040003999, "roaming_cobranca": 0.0056005600560055996, "negociacao_religacao": 0.0016001600160015998, "plano_nova_linha": 0.0029002900290028993, "internet_consumo": 0.08210821082108209, "sem_correspondencia": 0.05620562056205619}, "confidence": 0.6123, "input_tokens": 290, "latency_ms": 22.176757000011094} +{"id": "g0333-oos_ininteligivel-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_contratacao": 0.004, "conta_pagamento_confirmacao": 0.0006, "reclamacao_atendimento": 0.9755, "conta_segunda_via": 0.0014, "internet_pacote_adicional": 0.0035, "fidelidade_resgate": 0.0006, "conta_explicacao": 0.0025, "sem_correspondencia": 0.0119}, "confidence": 0.9271, "input_tokens": 246, "latency_ms": 21.651024000021835} +{"id": "g0333-oos_ininteligivel-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"recarga_saldo": 0.0002999700029997001, "cancelamento_linha": 0.9259074092590743, "desconto_retencao": 0.00039996000399960017, "vas_consulta": 0.00039996000399960017, "internet_consumo": 0.014898510148985106, "negociacao_religacao": 0.0006999300069993002, "marketplace_pedido": 0.0017998200179982005, "internet_pacote_adicional": 0.0023997600239976007, "roaming_pacote": 0.00019998000199980009, "fidelidade_pontos": 0.00019998000199980009, "vas_cancelamento": 0.03599640035996401, "suporte_chip_esim": 0.00039996000399960017, "fidelidade_resgate": 0.00019998000199980009, "conta_segunda_via": 0.00019998000199980009, "portabilidade": 0.00019998000199980009, "sem_correspondencia": 0.015798420157984206}, "confidence": 0.8668, "input_tokens": 293, "latency_ms": 22.355374999989408} +{"id": "g0333-oos_ininteligivel-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.06080608060806081, "conta_explicacao": 0.10841084108410841, "cadastro_atualizacao": 0.013601360136013601, "sem_correspondencia": 0.8171817181718172}, "confidence": 0.5422, "input_tokens": 150, "latency_ms": 21.49909400000638} +{"id": "g0333-oos_ininteligivel-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.0006, "atendimento_humano": 0.0101, "plano_troca": 0.0006, "sem_correspondencia": 0.9887}, "confidence": 0.9521, "input_tokens": 139, "latency_ms": 21.205640000005133} +{"id": "g0333-oos_ininteligivel-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0068, "cadastro_atualizacao": 0.0023, "parceiros_ofertas": 0.0058, "sem_correspondencia": 0.9851}, "confidence": 0.9331, "input_tokens": 137, "latency_ms": 21.202421999987564} +{"id": "g0333-oos_ininteligivel-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6404, "vas_consulta": 0.0193, "plano_troca": 0.0108, "parceiros_ofertas": 0.0015, "conta_explicacao": 0.0108, "suporte_chip_esim": 0.02, "recarga_realizar": 0.0099, "internet_pacote_adicional": 0.0082, "vas_contratacao": 0.0014, "roaming_duvida": 0.0081, "negociacao_religacao": 0.0016, "sem_correspondencia": 0.268}, "confidence": 0.5799, "input_tokens": 285, "latency_ms": 22.035923999993656} +{"id": "g0333-oos_ininteligivel-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"parceiros_ofertas": 0.0027994401119776045, "portabilidade": 0.26184763047390525, "internet_pacote_adicional": 0.019796040791841635, "internet_problema_conexao": 0.12247550489902019, "troca_numero": 0.0026994601079784043, "desconto_retencao": 0.0026994601079784043, "seguranca_fraude": 0.5731853629274145, "sem_correspondencia": 0.014497100579884025}, "confidence": 0.4643, "input_tokens": 211, "latency_ms": 21.442611999987093} +{"id": "g0338-oos_ininteligivel-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.015801580158015804, "vas_consulta": 0.0009000900090009, "negociacao_religacao": 0.00020002000200020003, "troca_numero": 0.00020002000200020003, "plano_consulta": 0.00010001000100010001, "roaming_duvida": 0.0012001200120012, "bonus_nao_recebido": 0.00010001000100010001, "internet_problema_conexao": 0.32553255325532554, "roaming_pacote": 0.0003000300030003, "marketplace_pedido": 0.002000200020002, "conta_explicacao": 0.0046004600460046, "negociacao_divida": 0.00010001000100010001, "recarga_nao_creditada": 0.0013001300130013002, "plano_nova_linha": 0.00010001000100010001, "fidelidade_resgate": 0.00010001000100010001, "sem_correspondencia": 0.6474647464746475}, "confidence": 0.7172, "input_tokens": 285, "latency_ms": 22.24480300000664} +{"id": "g0338-oos_ininteligivel-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.0039, "seguranca_perda_roubo": 0.0043, "internet_problema_conexao": 0.0399, "sem_correspondencia": 0.9519}, "confidence": 0.8411, "input_tokens": 134, "latency_ms": 21.220073000023376} +{"id": "g0338-oos_ininteligivel-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"negociacao_religacao": 0.12093628088426528, "conta_debito_automatico_digital": 0.004101230369110734, "cadastro_atualizacao": 0.004401320396118836, "internet_consumo": 0.021306391917575274, "desconto_retencao": 0.011403421026307894, "recarga_realizar": 0.24337301190357108, "troca_numero": 0.004101230369110734, "recarga_saldo": 0.004101230369110734, "suporte_chip_esim": 0.00980294088226468, "seguranca_fraude": 0.4984495348604582, "fidelidade_resgate": 0.004101230369110734, "sem_correspondencia": 0.0739221766529959}, "confidence": 0.4236, "input_tokens": 271, "latency_ms": 21.939825999993445} +{"id": "g0338-oos_ininteligivel-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 20, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.10887822435512898, "conta_contestacao": 0.03479304139172165, "conta_pagamento_confirmacao": 0.020495900819836033, "marketplace_pedido": 0.05828834233153369, "roaming_duvida": 0.07958408318336334, "conta_debito_automatico_digital": 0.020495900819836033, "conta_vencimento": 0.021095780843831236, "sem_correspondencia": 0.6563687262547491}, "confidence": 0.4026, "input_tokens": 226, "latency_ms": 21.39239699999962} +{"id": "g0338-oos_ininteligivel-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0034003400340034003, "conta_explicacao": 0.0186018601860186, "recarga_saldo": 0.002000200020002, "vas_consulta": 0.00010001000100010001, "internet_pacote_adicional": 0.0013001300130013002, "conta_segunda_via": 0.00010001000100010001, "negociacao_divida": 0.00010001000100010001, "conta_contestacao": 0.0003000300030003, "fidelidade_resgate": 0.0011001100110011003, "internet_problema_conexao": 0.0013001300130013002, "bonus_nao_recebido": 0.00010001000100010001, "sem_correspondencia": 0.9715971597159716}, "confidence": 0.9336, "input_tokens": 275, "latency_ms": 21.870863999993162} +{"id": "g0338-oos_ininteligivel-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0002, "vas_consulta": 0.0004, "parceiros_ofertas": 0.0002, "sem_correspondencia": 0.9992}, "confidence": 0.9949, "input_tokens": 110, "latency_ms": 21.952937999998312} +{"id": "g0338-oos_ininteligivel-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 13, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"recarga_nao_creditada": 0.004600920184036807, "plano_troca": 0.00020004000800160032, "internet_pacote_adicional": 0.0007001400280056011, "conta_explicacao": 0.9888977795559112, "vas_consulta": 0.0006001200240048009, "plano_consulta": 0.00040008001600320064, "suporte_chip_esim": 0.0007001400280056011, "sem_correspondencia": 0.003900780156031206}, "confidence": 0.9624, "input_tokens": 215, "latency_ms": 23.633515000000216} +{"id": "g0338-oos_ininteligivel-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 29, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.8082808280828083, "fidelidade_resgate": 0.0025002500250025004, "suporte_chip_esim": 0.0019001900190019003, "negociacao_divida": 0.0013001300130013002, "vas_consulta": 0.0036003600360036, "plano_consulta": 0.0035003500350035003, "bonus_nao_recebido": 0.001000100010001, "fidelidade_pontos": 0.0016001600160016002, "cadastro_atualizacao": 0.0013001300130013002, "roaming_cobranca": 0.0009000900090009, "troca_numero": 0.0007000700070007, "sem_correspondencia": 0.17341734173417342}, "confidence": 0.7629, "input_tokens": 272, "latency_ms": 21.690563000021257} +{"id": "g0338-oos_ininteligivel-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.003, "recarga_realizar": 0.0027, "conta_segunda_via": 0.0027, "sem_correspondencia": 0.9916}, "confidence": 0.9582, "input_tokens": 136, "latency_ms": 20.665897000014866} +{"id": "g0338-oos_ininteligivel-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.07529247075292471, "conta_segunda_via": 0.0016998300169983002, "vas_contratacao": 0.0038996100389961, "plano_nova_linha": 0.049595040495950406, "internet_pacote_adicional": 0.0038996100389961, "negociacao_divida": 0.0016998300169983002, "roaming_duvida": 0.010998900109989001, "negociacao_religacao": 0.0026997300269973002, "fidelidade_pontos": 0.0016998300169983002, "cadastro_atualizacao": 0.0016998300169983002, "recarga_realizar": 0.0017998200179982, "sem_correspondencia": 0.845015498450155}, "confidence": 0.7386, "input_tokens": 284, "latency_ms": 22.033797999995386} diff --git a/reports/test/predictions-laya-cuda-r2.jsonl b/reports/test/predictions-laya-cuda-r2.jsonl new file mode 100644 index 0000000..d8b8819 --- /dev/null +++ b/reports/test/predictions-laya-cuda-r2.jsonl @@ -0,0 +1,1744 @@ +{"id": "g0000-conta_segunda_via-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": true, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.020702070207020702, "conta_pagamento_confirmacao": 0.015101510151015102, "conta_contestacao": 0.018801880188018802, "recarga_realizar": 0.19611961196119612, "marketplace_compra": 0.1171117111711171, "conta_explicacao": 0.0156015601560156, "conta_debito_automatico_digital": 0.18141814181418142, "sem_correspondencia": 0.4351435143514351}, "confidence": 0.2663, "input_tokens": 226, "latency_ms": 264.91041600002063} +{"id": "g0000-conta_segunda_via-curto_neutro-01-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0645, "conta_debito_automatico_digital": 0.0625, "conta_vencimento": 0.0625, "conta_pagamento_confirmacao": 0.0665, "conta_segunda_via": 0.0665, "conta_explicacao": 0.2322, "fidelidade_resgate": 0.0625, "sem_correspondencia": 0.3828}, "confidence": 0.1518, "input_tokens": 239, "latency_ms": 24.103456000005963} +{"id": "g0000-conta_segunda_via-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "conta_contestacao": 9.999930000489998e-07, "conta_explicacao": 9.999930000489998e-07, "conta_vencimento": 9.999930000489998e-07, "conta_segunda_via": 0.9999930000489998, "conta_pagamento_confirmacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 23.18306800000869} +{"id": "g0000-conta_segunda_via-curto_neutro-03-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.2182, "conta_contestacao": 0.115, "conta_segunda_via": 0.3952, "sem_correspondencia": 0.2716}, "confidence": 0.0609, "input_tokens": 139, "latency_ms": 29.30632200002492} +{"id": "g0000-conta_segunda_via-curto_neutro-04-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.0476952304769523, "conta_segunda_via": 0.1316868313168683, "conta_debito_automatico_digital": 0.03829617038296171, "conta_explicacao": 0.050794920507949204, "conta_pagamento_confirmacao": 0.5499450054994501, "conta_vencimento": 0.052394760523947606, "roaming_duvida": 0.029797020297970205, "sem_correspondencia": 0.09939006099390062}, "confidence": 0.2758, "input_tokens": 234, "latency_ms": 22.866402000005337} +{"id": "g0000-conta_segunda_via-curto_neutro-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0092009200920092, "suporte_chip_esim": 0.0055005500550055, "conta_explicacao": 0.0056005600560056, "conta_pagamento_confirmacao": 0.0006000600060006, "cancelamento_linha": 0.0017001700170017002, "conta_debito_automatico_digital": 0.0008000800080008001, "plano_troca": 0.0030003000300030005, "portabilidade": 0.004400440044004401, "plano_consulta": 0.0005000500050005, "conta_segunda_via": 0.011401140114011402, "conta_vencimento": 0.0005000500050005, "sem_correspondencia": 0.9567956795679567}, "confidence": 0.8935, "input_tokens": 276, "latency_ms": 24.410942999992358} +{"id": "g0000-conta_segunda_via-curto_neutro-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.03879612038796121, "conta_segunda_via": 0.051394860513948606, "conta_explicacao": 0.04129587041295871, "sem_correspondencia": 0.8685131486851315}, "confidence": 0.616, "input_tokens": 138, "latency_ms": 21.98220900001502} +{"id": "g0000-conta_segunda_via-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.04410441044104411, "conta_pagamento_confirmacao": 0.7943794379437944, "conta_debito_automatico_digital": 0.004000400040004, "conta_contestacao": 0.022202220222022204, "conta_explicacao": 0.0294029402940294, "atendimento_humano": 0.0162016201620162, "bonus_nao_recebido": 0.004000400040004, "sem_correspondencia": 0.0857085708570857}, "confidence": 0.6005, "input_tokens": 230, "latency_ms": 22.438913000002003} +{"id": "g0000-conta_segunda_via-curto_neutro-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0164983501649835, "conta_segunda_via": 0.3464653534646535, "recarga_realizar": 0.018098190180981903, "conta_vencimento": 0.016998300169983004, "conta_contestacao": 0.10078992100789921, "conta_pagamento_confirmacao": 0.0231976802319768, "conta_explicacao": 0.1421857814218578, "sem_correspondencia": 0.3357664233576642}, "confidence": 0.2599, "input_tokens": 232, "latency_ms": 21.6799210000147} +{"id": "g0000-conta_segunda_via-curto_neutro-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"vas_contratacao": 0.0011998800119988003, "conta_debito_automatico_digital": 0.9536046395360466, "plano_troca": 9.999000099990004e-05, "conta_vencimento": 9.999000099990004e-05, "conta_explicacao": 0.0007999200079992003, "marketplace_pedido": 0.00039996000399960017, "recarga_nao_creditada": 0.00039996000399960017, "conta_segunda_via": 0.00019998000199980009, "vas_consulta": 0.0007999200079992003, "conta_contestacao": 0.0017998200179982005, "suporte_configuracao": 0.017998200179982004, "marketplace_compra": 0.00039996000399960017, "portabilidade": 0.0016998300169983004, "fidelidade_pontos": 0.0013998600139986004, "conta_pagamento_confirmacao": 0.015098490150984906, "sem_correspondencia": 0.003999600039996001}, "confidence": 0.9039, "input_tokens": 289, "latency_ms": 23.552690000002485} +{"id": "g0000-conta_segunda_via-curto_neutro-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9999930000490003, "recarga_nao_creditada": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "conta_vencimento": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_pagamento_confirmacao": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 228, "latency_ms": 22.64226500000177} +{"id": "g0000-conta_segunda_via-curto_neutro-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.4456, "conta_contestacao": 0.0964, "conta_explicacao": 0.1109, "sem_correspondencia": 0.3471}, "confidence": 0.1367, "input_tokens": 139, "latency_ms": 21.71432899999104} +{"id": "g0001-conta_segunda_via-informal_abreviado-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9993940036359782, "fidelidade_pontos": 9.999940000359997e-07, "conta_vencimento": 9.999940000359999e-05, "conta_debito_automatico_digital": 9.999940000359997e-07, "suporte_configuracao": 9.999940000359999e-05, "plano_consulta": 9.999940000359997e-07, "desconto_retencao": 9.999940000359997e-07, "conta_explicacao": 9.999940000359999e-05, "conta_contestacao": 9.999940000359999e-05, "portabilidade": 0.00019999880000719998, "conta_pagamento_confirmacao": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9975, "input_tokens": 291, "latency_ms": 23.092464999990625} +{"id": "g0001-conta_segunda_via-informal_abreviado-01-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11, "conta_segunda_via": 0.1066, "conta_vencimento": 0.1171, "conta_debito_automatico_digital": 0.1135, "conta_pagamento_confirmacao": 0.1171, "conta_explicacao": 0.1135, "suporte_configuracao": 0.1135, "sem_correspondencia": 0.2087}, "confidence": 0.0134, "input_tokens": 247, "latency_ms": 22.261571000001368} +{"id": "g0001-conta_segunda_via-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.085991400859914, "bonus_nao_recebido": 0.001999800019998, "conta_vencimento": 0.014498550144985502, "conta_debito_automatico_digital": 0.6453354664533546, "conta_explicacao": 0.05019498050194981, "internet_consumo": 0.0105989401059894, "conta_contestacao": 0.017498250174982504, "sem_correspondencia": 0.17388261173882613}, "confidence": 0.4516, "input_tokens": 242, "latency_ms": 22.092047999990427} +{"id": "g0001-conta_segunda_via-informal_abreviado-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 9.999930000490002e-07, "conta_segunda_via": 0.9999930000490003, "conta_vencimento": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 248, "latency_ms": 21.52503099998171} +{"id": "g0001-conta_segunda_via-informal_abreviado-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.7012402480496099, "conta_contestacao": 0.00630126025205041, "conta_debito_automatico_digital": 0.24494898979795962, "conta_pagamento_confirmacao": 0.006101220244048811, "bonus_nao_recebido": 0.00590118023604721, "conta_explicacao": 0.010102020404080817, "conta_vencimento": 0.006501300260052011, "sem_correspondencia": 0.01890378075615123}, "confidence": 0.5953, "input_tokens": 252, "latency_ms": 22.130000999993626} +{"id": "g0001-conta_segunda_via-informal_abreviado-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.002, "conta_debito_automatico_digital": 0.0008, "conta_pagamento_confirmacao": 0.009, "conta_contestacao": 0.0026, "fidelidade_pontos": 0.0009, "conta_vencimento": 0.0007, "conta_segunda_via": 0.0076, "sem_correspondencia": 0.9764}, "confidence": 0.929, "input_tokens": 246, "latency_ms": 21.90851100002078} +{"id": "g0001-conta_segunda_via-informal_abreviado-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_nova_linha": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "conta_debito_automatico_digital": 9.99993000049e-07, "conta_segunda_via": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 243, "latency_ms": 21.9718069999999} +{"id": "g0001-conta_segunda_via-informal_abreviado-07-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.5319, "conta_contestacao": 0.0924, "conta_explicacao": 0.1205, "sem_correspondencia": 0.2552}, "confidence": 0.1636, "input_tokens": 152, "latency_ms": 20.311472999992475} +{"id": "g0001-conta_segunda_via-informal_abreviado-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"fidelidade_pontos": 0.0104, "conta_contestacao": 0.0026, "conta_explicacao": 0.051, "internet_pacote_adicional": 0.0001, "conta_debito_automatico_digital": 0.87, "conta_vencimento": 0.0002, "conta_pagamento_confirmacao": 0.0008, "atendimento_humano": 0.0001, "troca_numero": 0.0113, "conta_segunda_via": 0.0107, "seguranca_fraude": 0.0043, "sem_correspondencia": 0.0385}, "confidence": 0.7613, "input_tokens": 281, "latency_ms": 22.80692499999759} +{"id": "g0001-conta_segunda_via-informal_abreviado-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9999970000090003, "conta_explicacao": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 153, "latency_ms": 21.026193000011517} +{"id": "g0001-conta_segunda_via-informal_abreviado-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.10327934413117378, "conta_vencimento": 0.017296540691861626, "conta_explicacao": 0.08838232353529295, "conta_debito_automatico_digital": 0.0621875624875025, "troca_numero": 0.04619076184763047, "conta_pagamento_confirmacao": 0.006698660267946411, "recarga_realizar": 0.009098180363927216, "conta_contestacao": 0.040091981603679265, "marketplace_pedido": 0.012797440511897622, "internet_problema_conexao": 0.009698060387922416, "conta_segunda_via": 0.04209158168366327, "sem_correspondencia": 0.5621875624875026}, "confidence": 0.3574, "input_tokens": 285, "latency_ms": 22.900736999986293} +{"id": "g0001-conta_segunda_via-informal_abreviado-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "conta_explicacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 153, "latency_ms": 20.862844999982144} +{"id": "g0002-conta_segunda_via-erros_digitacao-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.039896010398960104, "conta_vencimento": 0.5334466553344666, "conta_debito_automatico_digital": 0.0362963703629637, "conta_contestacao": 0.06999300069993002, "conta_pagamento_confirmacao": 0.034096590340965904, "conta_explicacao": 0.1171882811718828, "roaming_duvida": 0.0362963703629637, "sem_correspondencia": 0.13278672132786723}, "confidence": 0.2666, "input_tokens": 233, "latency_ms": 22.165129000001116} +{"id": "g0002-conta_segunda_via-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8252475742722818, "atendimento_humano": 0.00020006001800540167, "recarga_nao_creditada": 0.007102130639191759, "portabilidade": 0.06261878563569072, "conta_contestacao": 0.012503751125337604, "plano_consulta": 0.00020006001800540167, "desconto_retencao": 0.00020006001800540167, "cancelamento_linha": 0.0006001800540162049, "conta_pagamento_confirmacao": 0.00030009002700810244, "conta_vencimento": 0.00030009002700810244, "conta_explicacao": 0.0058017405221566475, "sem_correspondencia": 0.084925477643293}, "confidence": 0.7276, "input_tokens": 270, "latency_ms": 23.520523999991383} +{"id": "g0002-conta_segunda_via-erros_digitacao-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"roaming_duvida": 1.000290084124396e-06, "conta_vencimento": 1.000290084124396e-06, "conta_pagamento_confirmacao": 1.000290084124396e-06, "conta_segunda_via": 0.9998899680907462, "conta_contestacao": 1.000290084124396e-06, "internet_problema_conexao": 1.000290084124396e-06, "vas_contratacao": 1.000290084124396e-06, "cancelamento_linha": 1.000290084124396e-06, "conta_debito_automatico_digital": 1.000290084124396e-06, "fidelidade_resgate": 1.000290084124396e-06, "conta_explicacao": 0.0001000290084124396, "sem_correspondencia": 1.000290084124396e-06}, "confidence": 0.9982, "input_tokens": 285, "latency_ms": 22.39770799999974} +{"id": "g0002-conta_segunda_via-erros_digitacao-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9999890001209996, "fidelidade_pontos": 9.999890001209996e-07, "internet_consumo": 9.999890001209996e-07, "conta_pagamento_confirmacao": 9.999890001209996e-07, "conta_contestacao": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "conta_explicacao": 9.999890001209996e-07, "internet_pacote_adicional": 9.999890001209996e-07, "reclamacao_atendimento": 9.999890001209996e-07, "conta_segunda_via": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 23.110521000006656} +{"id": "g0002-conta_segunda_via-erros_digitacao-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0881, "conta_segunda_via": 0.0179, "conta_explicacao": 0.0252, "sem_correspondencia": 0.8688}, "confidence": 0.6386, "input_tokens": 139, "latency_ms": 20.81893300001525} +{"id": "g0002-conta_segunda_via-erros_digitacao-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.0049, "conta_segunda_via": 0.7682, "conta_explicacao": 0.0511, "sem_correspondencia": 0.1758}, "confidence": 0.5049, "input_tokens": 140, "latency_ms": 21.007660999998734} +{"id": "g0002-conta_segunda_via-erros_digitacao-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_debito_automatico_digital": 0.0589, "bonus_nao_recebido": 0.0806, "atendimento_humano": 0.1051, "internet_problema_conexao": 0.209, "conta_pagamento_confirmacao": 0.0554, "conta_vencimento": 0.0571, "roaming_duvida": 0.0571, "conta_segunda_via": 0.0942, "conta_explicacao": 0.0589, "portabilidade": 0.0885, "conta_contestacao": 0.0571, "sem_correspondencia": 0.0781}, "confidence": 0.0392, "input_tokens": 277, "latency_ms": 22.709242999980006} +{"id": "g0002-conta_segunda_via-erros_digitacao-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.021795640871825634, "parceiros_ofertas": 0.08748250349930013, "internet_pacote_adicional": 0.020495900819836033, "marketplace_pedido": 0.05828834233153369, "conta_contestacao": 0.021095780843831236, "conta_vencimento": 0.06808638272345531, "seguranca_perda_roubo": 0.3124375124975005, "conta_explicacao": 0.05058988202359528, "recarga_saldo": 0.027994401119776045, "negociacao_divida": 0.020495900819836033, "conta_debito_automatico_digital": 0.019796040791841635, "marketplace_compra": 0.027994401119776045, "negociacao_religacao": 0.055588882223555285, "roaming_duvida": 0.027994401119776045, "conta_pagamento_confirmacao": 0.1292741451709658, "sem_correspondencia": 0.05058988202359528}, "confidence": 0.151, "input_tokens": 293, "latency_ms": 23.34408799998755} +{"id": "g0002-conta_segunda_via-erros_digitacao-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.5314, "conta_contestacao": 0.034, "conta_segunda_via": 0.1063, "sem_correspondencia": 0.3283}, "confidence": 0.2391, "input_tokens": 149, "latency_ms": 21.495019000013826} +{"id": "g0002-conta_segunda_via-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0031003100310031, "conta_contestacao": 0.6541654165416542, "conta_explicacao": 0.183018301830183, "sem_correspondencia": 0.15971597159715972}, "confidence": 0.3511, "input_tokens": 136, "latency_ms": 21.337122000005593} +{"id": "g0002-conta_segunda_via-erros_digitacao-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0006999300069993001, "conta_segunda_via": 0.7155284471552845, "conta_vencimento": 0.0023997600239976003, "conta_pagamento_confirmacao": 0.0964903509649035, "conta_contestacao": 0.015198480151984802, "conta_explicacao": 0.0143985601439856, "plano_consulta": 0.0004999500049995, "sem_correspondencia": 0.15478452154784522}, "confidence": 0.5665, "input_tokens": 230, "latency_ms": 22.320417999992515} +{"id": "g0002-conta_segunda_via-erros_digitacao-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0033003300330033004, "conta_vencimento": 0.0033003300330033004, "conta_explicacao": 0.21752175217521752, "conta_segunda_via": 0.0037003700370037006, "conta_contestacao": 0.0045004500450045, "conta_debito_automatico_digital": 0.0033003300330033004, "conta_pagamento_confirmacao": 0.0036003600360036, "sem_correspondencia": 0.7607760776077608}, "confidence": 0.6817, "input_tokens": 237, "latency_ms": 22.255588000007265} +{"id": "g0008-conta_contestacao-informal_abreviado-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.29007099290071, "plano_consulta": 0.0011998800119988001, "conta_explicacao": 0.1731826817318268, "sem_correspondencia": 0.5355464453554645}, "confidence": 0.275, "input_tokens": 149, "latency_ms": 21.029156999986753} +{"id": "g0008-conta_contestacao-informal_abreviado-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "conta_explicacao": 9.99993000049e-07, "conta_debito_automatico_digital": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 239, "latency_ms": 21.851445000010017} +{"id": "g0008-conta_contestacao-informal_abreviado-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0862913708629137, "roaming_cobranca": 0.022897710228977103, "conta_contestacao": 0.051594840515948405, "vas_cancelamento": 0.0214978502149785, "conta_explicacao": 0.3361663833616638, "conta_vencimento": 0.2943705629437056, "conta_debito_automatico_digital": 0.0207979202079792, "sem_correspondencia": 0.1663833616638336}, "confidence": 0.2119, "input_tokens": 243, "latency_ms": 21.787396000007675} +{"id": "g0008-conta_contestacao-informal_abreviado-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.1475147514751475, "vas_cancelamento": 0.0038003800380038005, "fidelidade_pontos": 0.0098009800980098, "reclamacao_atendimento": 0.0023002300230023, "conta_vencimento": 0.0021002100210021, "internet_problema_conexao": 0.020002000200020003, "marketplace_compra": 0.013501350135013501, "conta_segunda_via": 0.005900590059005901, "roaming_cobranca": 0.0022002200220022005, "vas_consulta": 0.004100410041004101, "portabilidade": 0.061606160616061605, "parceiros_ofertas": 0.0034003400340034003, "conta_pagamento_confirmacao": 0.0069006900690069, "conta_debito_automatico_digital": 0.40504050405040504, "conta_explicacao": 0.30753075307530753, "sem_correspondencia": 0.004300430043004301}, "confidence": 0.4388, "input_tokens": 301, "latency_ms": 22.90702600001282} +{"id": "g0008-conta_contestacao-informal_abreviado-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.7877636708987305, "vas_cancelamento": 0.02589223233030091, "conta_segunda_via": 0.005398380485854244, "atendimento_humano": 0.005398380485854244, "conta_vencimento": 0.005398380485854244, "conta_pagamento_confirmacao": 0.005398380485854244, "conta_debito_automatico_digital": 0.005698290512846147, "conta_explicacao": 0.005498350494851544, "conta_contestacao": 0.018094571628511448, "roaming_cobranca": 0.12466260121963411, "marketplace_pedido": 0.005398380485854244, "sem_correspondencia": 0.005398380485854244}, "confidence": 0.6617, "input_tokens": 287, "latency_ms": 22.538446999988082} +{"id": "g0008-conta_contestacao-informal_abreviado-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.00010001000100010001, "roaming_cobranca": 0.00010001000100010001, "conta_contestacao": 0.992999299929993, "sem_correspondencia": 0.006800680068006801}, "confidence": 0.969, "input_tokens": 152, "latency_ms": 20.206639999997833} +{"id": "g0008-conta_contestacao-informal_abreviado-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.009998000399920017, "roaming_cobranca": 0.009398120375924815, "conta_segunda_via": 0.010297940411917617, "vas_cancelamento": 0.027994401119776045, "conta_contestacao": 0.08218356328734253, "conta_debito_automatico_digital": 0.009698060387922416, "conta_explicacao": 0.0639872025594881, "sem_correspondencia": 0.7864427114577084}, "confidence": 0.5904, "input_tokens": 236, "latency_ms": 22.105573000004597} +{"id": "g0008-conta_contestacao-informal_abreviado-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_debito_automatico_digital": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "atendimento_humano": 9.999850002249967e-07, "internet_pacote_adicional": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "seguranca_fraude": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "conta_vencimento": 9.999850002249967e-07, "conta_explicacao": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "conta_segunda_via": 9.999850002249967e-07, "vas_cancelamento": 0.9999850002249967, "desconto_retencao": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 23.100011999986236} +{"id": "g0008-conta_contestacao-informal_abreviado-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.00010000980096049412, "conta_contestacao": 0.9998979900030203, "vas_cancelamento": 1.0000980096049412e-06, "sem_correspondencia": 1.0000980096049412e-06}, "confidence": 0.9988, "input_tokens": 147, "latency_ms": 21.003963999987718} +{"id": "g0008-conta_contestacao-informal_abreviado-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9973, "vas_cancelamento": 0.0006, "roaming_cobranca": 0.0007, "sem_correspondencia": 0.0014}, "confidence": 0.9846, "input_tokens": 152, "latency_ms": 20.2076459999887} +{"id": "g0008-conta_contestacao-informal_abreviado-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.0020997900209979003, "conta_segunda_via": 0.0020997900209979003, "conta_debito_automatico_digital": 0.0028997100289971, "conta_explicacao": 0.6292370762923707, "vas_cancelamento": 0.0021997800219978004, "conta_contestacao": 0.011898810118988102, "roaming_cobranca": 0.3474652534746525, "sem_correspondencia": 0.0020997900209979003}, "confidence": 0.6248, "input_tokens": 238, "latency_ms": 21.88180600001033} +{"id": "g0008-conta_contestacao-informal_abreviado-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"seguranca_fraude": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "roaming_cobranca": 0.9999850002249971, "roaming_pacote": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 300, "latency_ms": 22.856448999988288} +{"id": "g0010-conta_contestacao-regionalismo-00-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9971860393954489, "recarga_realizar": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "conta_explicacao": 9.999860001959977e-07, "conta_debito_automatico_digital": 9.999860001959977e-07, "conta_contestacao": 9.999860001959977e-07, "roaming_pacote": 9.999860001959977e-07, "roaming_cobranca": 0.0027999608005487937, "troca_numero": 9.999860001959977e-07, "fidelidade_pontos": 9.999860001959977e-07, "conta_vencimento": 9.999860001959977e-07, "vas_cancelamento": 9.999860001959977e-07, "vas_contratacao": 9.999860001959977e-07, "conta_segunda_via": 9.999860001959977e-07, "conta_pagamento_confirmacao": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9931, "input_tokens": 309, "latency_ms": 23.1183260000023} +{"id": "g0010-conta_contestacao-regionalismo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0056, "conta_contestacao": 0.9253, "roaming_cobranca": 0.0056, "sem_correspondencia": 0.0635}, "confidence": 0.7799, "input_tokens": 162, "latency_ms": 20.88531199999011} +{"id": "g0010-conta_contestacao-regionalismo-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"cancelamento_linha": 9.999850002249977e-07, "roaming_cobranca": 0.9999850002249978, "conta_vencimento": 9.999850002249977e-07, "conta_debito_automatico_digital": 9.999850002249977e-07, "vas_cancelamento": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "conta_segunda_via": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "conta_explicacao": 9.999850002249977e-07, "recarga_saldo": 9.999850002249977e-07, "suporte_configuracao": 9.999850002249977e-07, "beneficios_consulta": 9.999850002249977e-07, "suporte_sem_sinal": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9999, "input_tokens": 306, "latency_ms": 23.098367000017106} +{"id": "g0010-conta_contestacao-regionalismo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "conta_debito_automatico_digital": 0.999993000049, "roaming_cobranca": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 248, "latency_ms": 21.07994700000404} +{"id": "g0010-conta_contestacao-regionalismo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"vas_cancelamento": 9.999930000489996e-07, "conta_contestacao": 0.0006999951000342997, "seguranca_perda_roubo": 0.0037999734001861983, "conta_explicacao": 0.00039999720001959987, "marketplace_compra": 9.999930000489996e-07, "roaming_cobranca": 9.999930000489996e-07, "troca_numero": 9.999930000489996e-07, "conta_segunda_via": 0.00039999720001959987, "conta_pagamento_confirmacao": 0.9936930441486909, "seguranca_fraude": 9.999930000489996e-07, "bonus_nao_recebido": 0.00019999860000979993, "recarga_nao_creditada": 9.999930000489996e-07, "conta_vencimento": 0.00019999860000979993, "conta_debito_automatico_digital": 0.0004999965000244998, "plano_consulta": 9.999930000489996e-07, "sem_correspondencia": 9.999930000489997e-05}, "confidence": 0.9831, "input_tokens": 309, "latency_ms": 22.5573410000095} +{"id": "g0010-conta_contestacao-regionalismo-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 0.037, "conta_contestacao": 0.1103, "conta_explicacao": 0.0974, "conta_vencimento": 0.0358, "conta_segunda_via": 0.0347, "roaming_cobranca": 0.6058, "conta_debito_automatico_digital": 0.0358, "sem_correspondencia": 0.0432}, "confidence": 0.3333, "input_tokens": 249, "latency_ms": 21.88398799998481} +{"id": "g0010-conta_contestacao-regionalismo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_debito_automatico_digital": 0.0020997900209979003, "vas_cancelamento": 0.7819218078192182, "conta_segunda_via": 0.0023997600239976003, "conta_pagamento_confirmacao": 0.05359464053594641, "roaming_cobranca": 0.0060993900609939014, "cadastro_atualizacao": 0.0017998200179982, "conta_vencimento": 0.001999800019998, "conta_contestacao": 0.0117988201179882, "marketplace_compra": 0.030096990300969902, "conta_explicacao": 0.0761923807619238, "atendimento_humano": 0.0163983601639836, "sem_correspondencia": 0.0155984401559844}, "confidence": 0.6309, "input_tokens": 296, "latency_ms": 21.958675999997013} +{"id": "g0010-conta_contestacao-regionalismo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.0152, "conta_contestacao": 0.9637, "vas_cancelamento": 0.0036, "sem_correspondencia": 0.0175}, "confidence": 0.8626, "input_tokens": 157, "latency_ms": 20.990525999991405} +{"id": "g0010-conta_contestacao-regionalismo-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_debito_automatico_digital": 0.006799320067993201, "conta_explicacao": 0.6402359764023597, "roaming_cobranca": 0.007699230076992301, "conta_segunda_via": 0.006999300069993001, "conta_contestacao": 0.29717028297170284, "conta_vencimento": 0.007699230076992301, "vas_cancelamento": 0.0073992600739926015, "sem_correspondencia": 0.025997400259974}, "confidence": 0.5573, "input_tokens": 248, "latency_ms": 21.53953399999864} +{"id": "g0010-conta_contestacao-regionalismo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9999930000490003, "vas_cancelamento": 9.999930000490002e-07, "conta_vencimento": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 245, "latency_ms": 22.016746999980796} +{"id": "g0010-conta_contestacao-regionalismo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8595280943811238, "internet_problema_conexao": 9.998000399920017e-05, "conta_segunda_via": 0.0005998800239952009, "conta_vencimento": 9.998000399920017e-05, "conta_contestacao": 0.09948010397920416, "conta_pagamento_confirmacao": 9.998000399920017e-05, "plano_consulta": 9.998000399920017e-05, "fidelidade_resgate": 0.00019996000799840034, "vas_cancelamento": 9.998000399920017e-05, "roaming_cobranca": 9.998000399920017e-05, "conta_debito_automatico_digital": 0.0020995800839832034, "sem_correspondencia": 0.03749250149970006}, "confidence": 0.7964, "input_tokens": 303, "latency_ms": 22.610618000015847} +{"id": "g0010-conta_contestacao-regionalismo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.040900000000000006, "roaming_cobranca": 0.10280000000000002, "internet_consumo": 0.048600000000000004, "conta_segunda_via": 0.029000000000000005, "conta_contestacao": 0.31920000000000004, "conta_vencimento": 0.033400000000000006, "bonus_nao_recebido": 0.017600000000000005, "suporte_sem_sinal": 0.017100000000000004, "conta_explicacao": 0.030900000000000004, "vas_cancelamento": 0.017600000000000005, "conta_debito_automatico_digital": 0.021200000000000004, "sem_correspondencia": 0.32170000000000004}, "confidence": 0.2523, "input_tokens": 302, "latency_ms": 22.698692999995274} +{"id": "g0013-conta_contestacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 9.999970000090002e-07, "roaming_cobranca": 0.9999970000090003, "conta_explicacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 162, "latency_ms": 20.58010100000729} +{"id": "g0013-conta_contestacao-indireto_multiplo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.017601760176017604, "roaming_cobranca": 0.018201820182018203, "conta_contestacao": 0.9301930193019302, "sem_correspondencia": 0.034003400340034004}, "confidence": 0.7645, "input_tokens": 178, "latency_ms": 21.016656000000467} +{"id": "g0013-conta_contestacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"roaming_duvida": 0.15459999999999996, "roaming_cobranca": 0.11489999999999997, "conta_pagamento_confirmacao": 0.06749999999999999, "negociacao_religacao": 0.011899999999999997, "conta_segunda_via": 0.007599999999999998, "desconto_retencao": 0.004499999999999999, "fidelidade_resgate": 0.011399999999999999, "conta_vencimento": 0.004499999999999999, "vas_cancelamento": 0.29979999999999996, "conta_debito_automatico_digital": 0.027299999999999994, "suporte_configuracao": 0.004699999999999999, "conta_explicacao": 0.14299999999999996, "fidelidade_pontos": 0.004599999999999999, "cancelamento_linha": 0.07709999999999999, "cadastro_atualizacao": 0.004599999999999999, "sem_correspondencia": 0.061999999999999986}, "confidence": 0.2459, "input_tokens": 314, "latency_ms": 23.553254999995943} +{"id": "g0013-conta_contestacao-indireto_multiplo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 9.999980000039998e-07, "roaming_cobranca": 0.0002999994000012, "vas_cancelamento": 0.9996980006039987, "sem_correspondencia": 9.999980000039998e-07}, "confidence": 0.9978, "input_tokens": 171, "latency_ms": 21.470045000000937} +{"id": "g0013-conta_contestacao-indireto_multiplo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 1.0000870075696584e-06, "vas_contratacao": 1.0000870075696584e-06, "internet_consumo": 1.0000870075696584e-06, "roaming_cobranca": 1.0000870075696584e-06, "internet_problema_conexao": 1.0000870075696584e-06, "plano_nova_linha": 1.0000870075696584e-06, "conta_debito_automatico_digital": 0.9991869292628458, "conta_pagamento_confirmacao": 1.0000870075696584e-06, "parceiros_ofertas": 1.0000870075696584e-06, "conta_segunda_via": 1.0000870075696584e-06, "suporte_chip_esim": 1.0000870075696584e-06, "negociacao_divida": 1.0000870075696584e-06, "vas_cancelamento": 1.0000870075696584e-06, "conta_vencimento": 1.0000870075696584e-06, "conta_contestacao": 0.00030002610227089754, "sem_correspondencia": 0.0005000435037848292}, "confidence": 0.997, "input_tokens": 315, "latency_ms": 23.596797000010383} +{"id": "g0013-conta_contestacao-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.242, "roaming_cobranca": 0.1037, "vas_cancelamento": 0.0048, "conta_vencimento": 0.0106, "conta_debito_automatico_digital": 0.0057, "conta_explicacao": 0.0513, "conta_pagamento_confirmacao": 0.0776, "sem_correspondencia": 0.5043}, "confidence": 0.3375, "input_tokens": 266, "latency_ms": 22.884675999989668} +{"id": "g0013-conta_contestacao-indireto_multiplo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_vencimento": 1.0000960092168847e-06, "conta_segunda_via": 1.0000960092168847e-06, "conta_contestacao": 0.0003000288027650654, "conta_explicacao": 0.0003000288027650654, "roaming_cobranca": 1.0000960092168847e-06, "vas_cancelamento": 1.0000960092168847e-06, "conta_debito_automatico_digital": 0.9992959324095113, "sem_correspondencia": 0.00010000960092168849}, "confidence": 0.9963, "input_tokens": 250, "latency_ms": 22.24699399999963} +{"id": "g0013-conta_contestacao-indireto_multiplo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 9.99989000120999e-07, "vas_cancelamento": 9.99989000120999e-07, "roaming_cobranca": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "conta_pagamento_confirmacao": 9.99989000120999e-07, "cancelamento_linha": 9.99989000120999e-07, "conta_explicacao": 9.99989000120999e-07, "fidelidade_resgate": 0.9999890001209989, "conta_vencimento": 9.99989000120999e-07, "conta_segunda_via": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 310, "latency_ms": 23.11532000001648} +{"id": "g0013-conta_contestacao-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"suporte_configuracao": 0.0018001800180017999, "suporte_chip_esim": 0.0019001900190019, "internet_problema_conexao": 0.0438043804380438, "conta_pagamento_confirmacao": 0.1342134213421342, "cadastro_atualizacao": 0.0019001900190019, "internet_pacote_adicional": 0.0054005400540054005, "conta_segunda_via": 0.0516051605160516, "conta_vencimento": 0.036003600360036, "recarga_saldo": 0.0105010501050105, "conta_explicacao": 0.4675467546754675, "vas_cancelamento": 0.0027002700270027003, "roaming_cobranca": 0.0018001800180017999, "conta_debito_automatico_digital": 0.1967196719671967, "plano_troca": 0.0019001900190019, "portabilidade": 0.0137013701370137, "sem_correspondencia": 0.0285028502850285}, "confidence": 0.3994, "input_tokens": 318, "latency_ms": 23.24908800000003} +{"id": "g0013-conta_contestacao-indireto_multiplo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9829, "roaming_cobranca": 0.012, "vas_cancelamento": 0.002, "sem_correspondencia": 0.0031}, "confidence": 0.9274, "input_tokens": 164, "latency_ms": 21.143725999991148} +{"id": "g0013-conta_contestacao-indireto_multiplo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 140, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.17658234176582344, "roaming_cobranca": 0.007599240075992401, "conta_contestacao": 0.22147785221477853, "vas_cancelamento": 0.008299170082991702, "conta_debito_automatico_digital": 0.007599240075992401, "conta_vencimento": 0.014198580141985802, "conta_segunda_via": 0.009699030096990302, "sem_correspondencia": 0.5545445455454454}, "confidence": 0.4296, "input_tokens": 262, "latency_ms": 22.468193000008796} +{"id": "g0013-conta_contestacao-indireto_multiplo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 174, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0010998900109989002, "roaming_cobranca": 0.1421857814218578, "conta_contestacao": 0.8556144385561444, "sem_correspondencia": 0.0010998900109989002}, "confidence": 0.6932, "input_tokens": 174, "latency_ms": 20.937925999987783} +{"id": "g0014-conta_explicacao-curto_neutro-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.13438656134386562, "conta_vencimento": 0.008499150084991502, "conta_explicacao": 0.6202379762023797, "conta_pagamento_confirmacao": 0.0202979702029797, "conta_segunda_via": 0.025297470252974703, "conta_debito_automatico_digital": 0.007699230076992301, "plano_consulta": 0.008999100089991, "sem_correspondencia": 0.17458254174582544}, "confidence": 0.4407, "input_tokens": 230, "latency_ms": 22.005433000003904} +{"id": "g0014-conta_explicacao-curto_neutro-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9407940794079409, "conta_pagamento_confirmacao": 0.0007000700070007002, "conta_contestacao": 0.026702670267026708, "conta_vencimento": 0.00010001000100010003, "recarga_saldo": 0.021402140214021405, "seguranca_fraude": 0.0024002400240024004, "conta_segunda_via": 0.0008000800080008002, "recarga_realizar": 0.00010001000100010003, "conta_debito_automatico_digital": 0.00010001000100010003, "plano_consulta": 0.0022002200220022005, "plano_troca": 0.00010001000100010003, "sem_correspondencia": 0.004600460046004601}, "confidence": 0.8775, "input_tokens": 282, "latency_ms": 22.832219000008536} +{"id": "g0014-conta_explicacao-curto_neutro-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"seguranca_fraude": 0.056494350564943493, "plano_consulta": 0.013898610138986097, "roaming_pacote": 0.0006999300069992999, "conta_pagamento_confirmacao": 0.012298770122987699, "conta_explicacao": 0.3238676132386761, "beneficios_consulta": 0.009499050094990498, "conta_segunda_via": 0.012398760123987598, "roaming_duvida": 0.0026997300269973, "reclamacao_atendimento": 0.0024997500249975, "conta_vencimento": 0.008199180081991799, "conta_contestacao": 0.026397360263973598, "conta_debito_automatico_digital": 0.48615138486151377, "marketplace_pedido": 0.010598940105989399, "plano_nova_linha": 0.0006999300069992999, "suporte_configuracao": 0.0022997700229976997, "sem_correspondencia": 0.0312968703129687}, "confidence": 0.4817, "input_tokens": 288, "latency_ms": 22.738659999987476} +{"id": "g0014-conta_explicacao-curto_neutro-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"troca_numero": 0.00020004000800160035, "plano_consulta": 0.00020004000800160035, "conta_explicacao": 0.6398279655931187, "bonus_nao_recebido": 0.00020004000800160035, "conta_debito_automatico_digital": 0.22114422884576918, "atendimento_humano": 0.00020004000800160035, "plano_troca": 0.00020004000800160035, "conta_pagamento_confirmacao": 0.0031006201240248053, "desconto_retencao": 0.00020004000800160035, "conta_contestacao": 0.008701740348069614, "conta_vencimento": 0.01180236047209442, "marketplace_compra": 0.00020004000800160035, "conta_segunda_via": 0.08461692338467694, "fidelidade_pontos": 0.007401480296059213, "seguranca_fraude": 0.00020004000800160035, "sem_correspondencia": 0.021804360872174435}, "confidence": 0.6123, "input_tokens": 281, "latency_ms": 22.87520600000903} +{"id": "g0014-conta_explicacao-curto_neutro-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.0008999100089991, "conta_contestacao": 0.057394260573942604, "conta_explicacao": 0.9332066793320668, "sem_correspondencia": 0.008499150084991502}, "confidence": 0.8018, "input_tokens": 135, "latency_ms": 21.214768000021422} +{"id": "g0014-conta_explicacao-curto_neutro-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8210999999999998, "plano_consulta": 0.06609999999999999, "conta_contestacao": 0.012799999999999997, "sem_correspondencia": 0.09999999999999998}, "confidence": 0.5474, "input_tokens": 135, "latency_ms": 20.82473999999479} +{"id": "g0014-conta_explicacao-curto_neutro-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.0444, "plano_consulta": 0.0006, "conta_contestacao": 0.9526, "sem_correspondencia": 0.0024}, "confidence": 0.8531, "input_tokens": 145, "latency_ms": 21.453538000002936} +{"id": "g0014-conta_explicacao-curto_neutro-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.644035596440356, "plano_consulta": 0.006699330066993301, "conta_explicacao": 0.20367963203679632, "sem_correspondencia": 0.14558544145585442}, "confidence": 0.3354, "input_tokens": 134, "latency_ms": 21.2388730000157} +{"id": "g0014-conta_explicacao-curto_neutro-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"conta_contestacao": 0.0105, "plano_consulta": 0.7381, "conta_explicacao": 0.2195, "sem_correspondencia": 0.0319}, "confidence": 0.4845, "input_tokens": 136, "latency_ms": 19.98695800000405} +{"id": "g0014-conta_explicacao-curto_neutro-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.09447165850244926, "marketplace_pedido": 0.0015995201439568132, "recarga_realizar": 0.0005998200539838048, "conta_contestacao": 0.0014995501349595122, "conta_segunda_via": 0.8099570128961312, "conta_debito_automatico_digital": 0.0024992502249325203, "conta_vencimento": 0.002099370188943317, "bonus_nao_recebido": 0.0005998200539838048, "plano_consulta": 0.0002999100269919024, "negociacao_religacao": 0.013096071178646407, "conta_pagamento_confirmacao": 0.0002999100269919024, "seguranca_perda_roubo": 0.002699190242927122, "cadastro_atualizacao": 0.0002999100269919024, "roaming_duvida": 0.0002999100269919024, "internet_problema_conexao": 0.002099370188943317, "sem_correspondencia": 0.06757972608217534}, "confidence": 0.7381, "input_tokens": 286, "latency_ms": 22.9436079999914} +{"id": "g0014-conta_explicacao-curto_neutro-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"plano_consulta": 0.0028002800280028, "conta_explicacao": 0.30423042304230424, "seguranca_perda_roubo": 0.0055005500550055, "conta_segunda_via": 0.0053005300530053, "atendimento_humano": 0.386038603860386, "conta_debito_automatico_digital": 0.0022002200220022005, "conta_pagamento_confirmacao": 0.0042004200420042, "internet_consumo": 0.009400940094009401, "conta_vencimento": 0.0022002200220022005, "marketplace_compra": 0.010201020102010202, "conta_contestacao": 0.11501150115011502, "sem_correspondencia": 0.15291529152915292}, "confidence": 0.4048, "input_tokens": 276, "latency_ms": 22.28560199998242} +{"id": "g0014-conta_explicacao-curto_neutro-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.4972502749725028, "conta_explicacao": 0.14138586141385862, "plano_consulta": 0.2844715528447155, "sem_correspondencia": 0.07689231076892311}, "confidence": 0.1497, "input_tokens": 134, "latency_ms": 20.613561000004665} +{"id": "g0018-conta_explicacao-emocional-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.006000600060006001, "plano_consulta": 0.004000400040004, "conta_debito_automatico_digital": 0.0045004500450045, "conta_explicacao": 0.28162816281628167, "conta_contestacao": 0.043104310431043104, "conta_vencimento": 0.0047004700470047005, "conta_segunda_via": 0.0101010101010101, "sem_correspondencia": 0.645964596459646}, "confidence": 0.5558, "input_tokens": 243, "latency_ms": 21.696477000006098} +{"id": "g0018-conta_explicacao-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0014002800560112022, "conta_vencimento": 0.00020004000800160035, "troca_numero": 0.0003000600120024005, "fidelidade_resgate": 0.00020004000800160035, "parceiros_ofertas": 0.0007001400280056011, "conta_pagamento_confirmacao": 0.8730746149229847, "plano_consulta": 0.0009001800360072014, "marketplace_pedido": 0.0007001400280056011, "vas_consulta": 0.0652130426085217, "portabilidade": 0.0015003000600120025, "vas_cancelamento": 0.00020004000800160035, "conta_segunda_via": 0.00010002000400080017, "conta_debito_automatico_digital": 0.0003000600120024005, "suporte_configuracao": 0.0005001000200040008, "conta_contestacao": 0.0015003000600120025, "sem_correspondencia": 0.05321064212842569}, "confidence": 0.8147, "input_tokens": 298, "latency_ms": 22.475764999995818} +{"id": "g0018-conta_explicacao-emocional-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.0021002100210021, "conta_contestacao": 0.034403440344034406, "conta_explicacao": 0.9508950895089509, "sem_correspondencia": 0.012601260126012601}, "confidence": 0.8326, "input_tokens": 144, "latency_ms": 20.26392999999871} +{"id": "g0018-conta_explicacao-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"fidelidade_pontos": 0.1121, "suporte_sem_sinal": 0.0011, "conta_pagamento_confirmacao": 0.0024, "internet_pacote_adicional": 0.001, "marketplace_compra": 0.0015, "negociacao_divida": 0.0033, "fidelidade_resgate": 0.009, "conta_debito_automatico_digital": 0.712, "cancelamento_linha": 0.001, "plano_consulta": 0.001, "troca_numero": 0.0011, "conta_contestacao": 0.056, "desconto_retencao": 0.0333, "conta_segunda_via": 0.0296, "conta_vencimento": 0.0026, "sem_correspondencia": 0.033}, "confidence": 0.5977, "input_tokens": 291, "latency_ms": 22.58215300000188} +{"id": "g0018-conta_explicacao-emocional-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"beneficios_consulta": 0.00010002000400080016, "conta_pagamento_confirmacao": 0.03530706141228245, "conta_explicacao": 0.023604720944188837, "troca_numero": 0.0005001000200040008, "conta_contestacao": 0.007401480296059212, "plano_consulta": 0.005101020204040808, "conta_vencimento": 0.003800760152030406, "seguranca_fraude": 0.0063012602520504096, "conta_segunda_via": 0.023004600920184037, "vas_consulta": 0.0014002800560112022, "negociacao_divida": 0.00010002000400080016, "reclamacao_atendimento": 0.00010002000400080016, "conta_debito_automatico_digital": 0.8894778955791158, "vas_contratacao": 0.002000400080016003, "seguranca_perda_roubo": 0.0008001600320064013, "sem_correspondencia": 0.0010002000400080016}, "confidence": 0.7994, "input_tokens": 306, "latency_ms": 22.710272000011855} +{"id": "g0018-conta_explicacao-emocional-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 0.0002, "vas_contratacao": 0.0025, "conta_explicacao": 0.2469, "roaming_cobranca": 0.0002, "conta_vencimento": 0.0003, "marketplace_pedido": 0.0004, "conta_debito_automatico_digital": 0.0011, "conta_segunda_via": 0.6208, "plano_consulta": 0.0004, "conta_contestacao": 0.0009, "troca_numero": 0.0002, "sem_correspondencia": 0.1261}, "confidence": 0.6199, "input_tokens": 279, "latency_ms": 22.583816000008028} +{"id": "g0018-conta_explicacao-emocional-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8788, "conta_pagamento_confirmacao": 0.0006, "internet_consumo": 0.0008, "plano_consulta": 0.0004, "conta_segunda_via": 0.0028, "cadastro_atualizacao": 0.0004, "conta_contestacao": 0.0259, "recarga_realizar": 0.0622, "troca_numero": 0.0004, "conta_vencimento": 0.0007, "plano_troca": 0.0003, "seguranca_perda_roubo": 0.0004, "conta_debito_automatico_digital": 0.0059, "parceiros_ofertas": 0.0022, "suporte_sem_sinal": 0.0002, "sem_correspondencia": 0.018}, "confidence": 0.8033, "input_tokens": 294, "latency_ms": 22.815572000013162} +{"id": "g0018-conta_explicacao-emocional-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_segunda_via": 0.032803280328032806, "vas_contratacao": 0.0048004800480048, "conta_explicacao": 0.022202220222022204, "conta_vencimento": 0.0019001900190019003, "plano_consulta": 0.0062006200620062, "conta_debito_automatico_digital": 0.0116011601160116, "reclamacao_atendimento": 0.8134813481348134, "plano_nova_linha": 0.006600660066006601, "negociacao_religacao": 0.0054005400540054005, "conta_pagamento_confirmacao": 0.010201020102010202, "conta_contestacao": 0.0112011201120112, "sem_correspondencia": 0.0736073607360736}, "confidence": 0.6635, "input_tokens": 289, "latency_ms": 22.30117500002393} +{"id": "g0018-conta_explicacao-emocional-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 9.99999000001e-07, "conta_contestacao": 0.010499989500010501, "conta_explicacao": 0.9893990106009894, "sem_correspondencia": 9.999990000010002e-05}, "confidence": 0.9572, "input_tokens": 143, "latency_ms": 21.22786300000712} +{"id": "g0018-conta_explicacao-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"roaming_pacote": 0.0002, "plano_consulta": 0.0003, "conta_vencimento": 0.0002, "vas_cancelamento": 0.0002, "conta_pagamento_confirmacao": 0.9313, "internet_pacote_adicional": 0.0002, "negociacao_religacao": 0.0017, "conta_segunda_via": 0.0037, "recarga_realizar": 0.0002, "conta_debito_automatico_digital": 0.0002, "conta_contestacao": 0.0063, "sem_correspondencia": 0.0555}, "confidence": 0.8781, "input_tokens": 284, "latency_ms": 22.84930199999735} +{"id": "g0018-conta_explicacao-emocional-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9957926087126103, "marketplace_compra": 1.0000930086498043e-06, "recarga_realizar": 1.0000930086498043e-06, "conta_explicacao": 0.0004000372034599218, "plano_troca": 1.0000930086498043e-06, "conta_contestacao": 0.0021001953181645893, "plano_consulta": 0.0002000186017299609, "negociacao_divida": 1.0000930086498043e-06, "conta_vencimento": 0.0002000186017299609, "negociacao_religacao": 1.0000930086498043e-06, "conta_debito_automatico_digital": 0.0005000465043249022, "internet_problema_conexao": 0.00010000930086498046, "troca_numero": 1.0000930086498043e-06, "conta_pagamento_confirmacao": 0.0002000186017299609, "cadastro_atualizacao": 1.0000930086498043e-06, "sem_correspondencia": 0.0005000465043249022}, "confidence": 0.9873, "input_tokens": 291, "latency_ms": 22.58981800000015} +{"id": "g0018-conta_explicacao-emocional-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_consulta": 0.0014997000599880025, "recarga_saldo": 0.003599280143971206, "conta_explicacao": 0.003899220155968806, "conta_contestacao": 0.0021995600879824036, "vas_consulta": 0.014097180563887222, "fidelidade_resgate": 0.0018996200759848032, "conta_pagamento_confirmacao": 0.004199160167966407, "conta_debito_automatico_digital": 0.009398120375924815, "beneficios_consulta": 0.0013997200559888023, "plano_troca": 0.0013997200559888023, "portabilidade": 0.003899220155968806, "conta_vencimento": 0.028694261147770447, "conta_segunda_via": 0.9142171565686863, "suporte_configuracao": 0.0013997200559888023, "roaming_duvida": 0.0014997000599880025, "sem_correspondencia": 0.006698660267946411}, "confidence": 0.8272, "input_tokens": 295, "latency_ms": 22.926191000010476} +{"id": "g0019-conta_explicacao-longo_contexto-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 206, "length_bucket": "longo"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9966923616257936, "marketplace_compra": 1.0001930372561902e-06, "conta_explicacao": 0.002700521200591714, "conta_pagamento_confirmacao": 1.0001930372561902e-06, "plano_consulta": 1.0001930372561902e-06, "cancelamento_linha": 1.0001930372561902e-06, "conta_contestacao": 0.00010001930372561903, "roaming_cobranca": 1.0001930372561902e-06, "conta_debito_automatico_digital": 1.0001930372561902e-06, "conta_segunda_via": 0.0004000772149024761, "conta_vencimento": 1.0001930372561902e-06, "sem_correspondencia": 0.00010001930372561903}, "confidence": 0.9896, "input_tokens": 315, "latency_ms": 22.410075000010465} +{"id": "g0019-conta_explicacao-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 183, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_duvida": 0.0034006801360272052, "plano_consulta": 0.0011002200440088019, "internet_consumo": 0.010702140428085616, "bonus_nao_recebido": 0.0028005601120224045, "conta_debito_automatico_digital": 0.04240848169633927, "vas_contratacao": 0.0664132826565313, "conta_segunda_via": 0.05341068213642729, "internet_pacote_adicional": 0.002600520104020804, "conta_pagamento_confirmacao": 0.018703740748149632, "conta_vencimento": 0.0035007001400280055, "conta_contestacao": 0.09581916383276655, "fidelidade_resgate": 0.21874374874974994, "suporte_sem_sinal": 0.0016003200640128026, "negociacao_religacao": 0.002000400080016003, "portabilidade": 0.4577915583116623, "sem_correspondencia": 0.01900380076015203}, "confidence": 0.392, "input_tokens": 327, "latency_ms": 22.94737299999383} +{"id": "g0019-conta_explicacao-longo_contexto-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"roaming_pacote": 0.0003000600120024004, "marketplace_compra": 0.0005001000200040008, "fidelidade_pontos": 0.0049009801960392075, "conta_vencimento": 0.1914382876575315, "beneficios_consulta": 0.0003000600120024004, "conta_contestacao": 0.010102020404080815, "conta_debito_automatico_digital": 0.7631526305261053, "recarga_saldo": 0.0003000600120024004, "cancelamento_linha": 0.0003000600120024004, "plano_consulta": 0.0003000600120024004, "conta_explicacao": 0.018703740748149632, "marketplace_pedido": 0.0008001600320064013, "bonus_nao_recebido": 0.0018003600720144029, "conta_segunda_via": 0.0009001800360072014, "conta_pagamento_confirmacao": 0.0003000600120024004, "sem_correspondencia": 0.005901180236047209}, "confidence": 0.7321, "input_tokens": 328, "latency_ms": 22.284307999996145} +{"id": "g0019-conta_explicacao-longo_contexto-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.005, "conta_explicacao": 0.9937, "plano_consulta": 0.0002, "sem_correspondencia": 0.0011}, "confidence": 0.9698, "input_tokens": 170, "latency_ms": 20.813422000003357} +{"id": "g0019-conta_explicacao-longo_contexto-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 164, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0034, "conta_segunda_via": 0.0133, "conta_pagamento_confirmacao": 0.0034, "plano_consulta": 0.0034, "conta_contestacao": 0.0492, "conta_explicacao": 0.4099, "conta_vencimento": 0.0093, "sem_correspondencia": 0.5081}, "confidence": 0.5112, "input_tokens": 263, "latency_ms": 22.72144500000195} +{"id": "g0019-conta_explicacao-longo_contexto-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 188, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.7233, "plano_consulta": 0.0011, "conta_vencimento": 0.0016, "conta_segunda_via": 0.002, "conta_pagamento_confirmacao": 0.0231, "conta_debito_automatico_digital": 0.0011, "conta_contestacao": 0.0306, "sem_correspondencia": 0.2172}, "confidence": 0.6165, "input_tokens": 268, "latency_ms": 22.627489999990757} +{"id": "g0019-conta_explicacao-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 190, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.20357964203579643, "conta_debito_automatico_digital": 0.015498450154984501, "plano_consulta": 0.015898410158984102, "seguranca_perda_roubo": 0.018098190180981903, "conta_vencimento": 0.1466853314668533, "conta_segunda_via": 0.0748925107489251, "vas_contratacao": 0.027997200279972004, "conta_pagamento_confirmacao": 0.0185981401859814, "recarga_realizar": 0.015498450154984501, "fidelidade_pontos": 0.017498250174982504, "vas_cancelamento": 0.018098190180981903, "sem_correspondencia": 0.4276572342765724}, "confidence": 0.2965, "input_tokens": 319, "latency_ms": 22.698746999992636} +{"id": "g0019-conta_explicacao-longo_contexto-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_vencimento": 9.999850002249967e-07, "fidelidade_pontos": 9.999850002249967e-07, "internet_pacote_adicional": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "conta_segunda_via": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "plano_consulta": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "conta_explicacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "portabilidade": 9.999850002249967e-07, "roaming_cobranca": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 323, "latency_ms": 23.088583000003382} +{"id": "g0019-conta_explicacao-longo_contexto-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 180, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.13640000000000002, "conta_pagamento_confirmacao": 0.012300000000000002, "conta_vencimento": 0.005900000000000001, "conta_explicacao": 0.7332000000000001, "conta_segunda_via": 0.008600000000000002, "conta_debito_automatico_digital": 0.006500000000000001, "plano_consulta": 0.0055000000000000005, "sem_correspondencia": 0.09160000000000001}, "confidence": 0.5648, "input_tokens": 266, "latency_ms": 22.02773400000524} +{"id": "g0019-conta_explicacao-longo_contexto-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0343, "recarga_nao_creditada": 0.0002, "conta_explicacao": 0.0018, "conta_debito_automatico_digital": 0.0002, "conta_vencimento": 0.0003, "conta_pagamento_confirmacao": 0.0002, "conta_contestacao": 0.9612, "internet_consumo": 0.0002, "plano_consulta": 0.0002, "cancelamento_linha": 0.0002, "atendimento_humano": 0.0002, "sem_correspondencia": 0.001}, "confidence": 0.9251, "input_tokens": 308, "latency_ms": 22.78544999998644} +{"id": "g0019-conta_explicacao-longo_contexto-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0245, "plano_consulta": 0.0203, "conta_explicacao": 0.3927, "sem_correspondencia": 0.5625}, "confidence": 0.379, "input_tokens": 167, "latency_ms": 20.82277400000976} +{"id": "g0019-conta_explicacao-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.7090709070907089, "fidelidade_pontos": 0.0009000900090008998, "conta_contestacao": 0.11441144114411439, "suporte_chip_esim": 0.1322132213221322, "suporte_sem_sinal": 0.0006000600060005999, "plano_consulta": 0.0006000600060005999, "conta_debito_automatico_digital": 0.0061006100610061, "desconto_retencao": 0.0010001000100009999, "vas_contratacao": 0.018701870187018698, "internet_problema_conexao": 0.0009000900090008998, "internet_pacote_adicional": 0.0061006100610061, "vas_cancelamento": 0.0008000800080007999, "seguranca_perda_roubo": 0.0013001300130012997, "conta_segunda_via": 0.0006000600060005999, "conta_pagamento_confirmacao": 0.0006000600060005999, "sem_correspondencia": 0.0061006100610061}, "confidence": 0.6469, "input_tokens": 328, "latency_ms": 21.98819000000185} +{"id": "g0025-conta_vencimento-emocional-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9999969997089717, "conta_segunda_via": 1.0000970094099127e-06, "conta_contestacao": 1.0000970094099127e-06, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9993, "input_tokens": 171, "latency_ms": 20.666815999987875} +{"id": "g0025-conta_vencimento-emocional-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 1.0000860073966356e-06, "conta_vencimento": 0.9998859901951563, "suporte_chip_esim": 1.0000860073966356e-06, "portabilidade": 1.0000860073966356e-06, "beneficios_consulta": 1.0000860073966356e-06, "internet_pacote_adicional": 1.0000860073966356e-06, "conta_explicacao": 1.0000860073966356e-06, "cancelamento_linha": 1.0000860073966356e-06, "negociacao_religacao": 1.0000860073966356e-06, "conta_segunda_via": 1.0000860073966356e-06, "vas_consulta": 1.0000860073966356e-06, "fidelidade_resgate": 1.0000860073966356e-06, "conta_debito_automatico_digital": 1.0000860073966356e-06, "desconto_retencao": 1.0000860073966356e-06, "conta_contestacao": 1.0000860073966356e-06, "sem_correspondencia": 0.00010000860073966358}, "confidence": 0.9993, "input_tokens": 316, "latency_ms": 23.065731000002643} +{"id": "g0025-conta_vencimento-emocional-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 145, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "conta_vencimento": 0.9999890001209993, "negociacao_divida": 9.999890001209994e-07, "internet_pacote_adicional": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "suporte_configuracao": 9.999890001209994e-07, "vas_contratacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 316, "latency_ms": 22.607859999993707} +{"id": "g0025-conta_vencimento-emocional-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.8268173182681735, "cadastro_atualizacao": 0.0003999600039996002, "seguranca_perda_roubo": 0.0004999500049995003, "conta_explicacao": 0.0003999600039996002, "vas_cancelamento": 0.00029997000299970014, "desconto_retencao": 0.00029997000299970014, "reclamacao_atendimento": 0.00029997000299970014, "parceiros_ofertas": 0.0022997700229977014, "conta_debito_automatico_digital": 0.0008999100089991005, "conta_pagamento_confirmacao": 0.00029997000299970014, "conta_contestacao": 0.0004999500049995003, "marketplace_compra": 0.16028397160283978, "suporte_chip_esim": 0.0012998700129987007, "suporte_configuracao": 0.0012998700129987007, "conta_segunda_via": 0.0008999100089991005, "sem_correspondencia": 0.003199680031996802}, "confidence": 0.8066, "input_tokens": 314, "latency_ms": 22.96797500000025} +{"id": "g0025-conta_vencimento-emocional-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 137, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 1.0000910082817536e-06, "plano_nova_linha": 1.0000910082817536e-06, "conta_vencimento": 0.9993909445759563, "conta_debito_automatico_digital": 1.0000910082817536e-06, "conta_contestacao": 0.00010000910082817537, "conta_segunda_via": 1.0000910082817536e-06, "fidelidade_pontos": 1.0000910082817536e-06, "desconto_retencao": 1.0000910082817536e-06, "conta_pagamento_confirmacao": 1.0000910082817536e-06, "conta_explicacao": 1.0000910082817536e-06, "marketplace_pedido": 1.0000910082817536e-06, "sem_correspondencia": 0.0005000455041408768}, "confidence": 0.9974, "input_tokens": 297, "latency_ms": 22.691455999989785} +{"id": "g0025-conta_vencimento-emocional-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 128, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9978, "conta_contestacao": 0.0019, "conta_segunda_via": 0.0001, "sem_correspondencia": 0.0002}, "confidence": 0.9881, "input_tokens": 163, "latency_ms": 20.73700799999756} +{"id": "g0025-conta_vencimento-emocional-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9965886963939788, "recarga_saldo": 1.0000890079217046e-06, "conta_contestacao": 1.0000890079217046e-06, "marketplace_compra": 0.0029002581229729436, "troca_numero": 1.0000890079217046e-06, "bonus_nao_recebido": 1.0000890079217046e-06, "marketplace_pedido": 0.00010000890079217048, "conta_explicacao": 1.0000890079217046e-06, "internet_pacote_adicional": 1.0000890079217046e-06, "atendimento_humano": 1.0000890079217046e-06, "conta_pagamento_confirmacao": 1.0000890079217046e-06, "conta_debito_automatico_digital": 1.0000890079217046e-06, "fidelidade_resgate": 0.00010000890079217048, "conta_segunda_via": 1.0000890079217046e-06, "parceiros_ofertas": 1.0000890079217046e-06, "sem_correspondencia": 0.0003000267023765114}, "confidence": 0.9906, "input_tokens": 310, "latency_ms": 22.65765600000691} +{"id": "g0025-conta_vencimento-emocional-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 9.999940000359995e-07, "desconto_retencao": 9.999940000359995e-07, "conta_vencimento": 0.999894000635996, "conta_debito_automatico_digital": 9.999940000359995e-07, "conta_segunda_via": 9.999940000359995e-07, "conta_contestacao": 9.999940000359995e-07, "conta_pagamento_confirmacao": 9.999940000359995e-07, "sem_correspondencia": 9.999940000359996e-05}, "confidence": 0.9993, "input_tokens": 250, "latency_ms": 21.922461999992038} +{"id": "g0025-conta_vencimento-emocional-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"beneficios_consulta": 1.0002890835451446e-06, "conta_explicacao": 1.0002890835451446e-06, "reclamacao_atendimento": 1.0002890835451446e-06, "plano_consulta": 1.0002890835451446e-06, "conta_pagamento_confirmacao": 1.0002890835451446e-06, "conta_contestacao": 1.0002890835451446e-06, "conta_segunda_via": 1.0002890835451446e-06, "conta_debito_automatico_digital": 1.0002890835451446e-06, "portabilidade": 1.0002890835451446e-06, "seguranca_perda_roubo": 1.0002890835451446e-06, "conta_vencimento": 0.999988996820081, "sem_correspondencia": 1.0002890835451446e-06}, "confidence": 0.9987, "input_tokens": 307, "latency_ms": 22.89893700000789} +{"id": "g0025-conta_vencimento-emocional-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 9.999970000090002e-07, "conta_vencimento": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 159, "latency_ms": 20.68381099999783} +{"id": "g0025-conta_vencimento-emocional-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.014502900580116026, "conta_debito_automatico_digital": 0.014102820564112823, "internet_consumo": 0.02400480096019204, "conta_segunda_via": 0.014102820564112823, "conta_explicacao": 0.014502900580116026, "conta_contestacao": 0.014502900580116026, "conta_vencimento": 0.8897779555911183, "sem_correspondencia": 0.014502900580116026}, "confidence": 0.7307, "input_tokens": 256, "latency_ms": 21.29467599999657} +{"id": "g0025-conta_vencimento-emocional-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9957000000000001, "conta_pagamento_confirmacao": 0.00030000000000000003, "conta_segunda_via": 0.00030000000000000003, "roaming_pacote": 0.00030000000000000003, "conta_contestacao": 0.0005000000000000001, "conta_debito_automatico_digital": 0.00030000000000000003, "conta_explicacao": 0.0017000000000000001, "sem_correspondencia": 0.0009000000000000001}, "confidence": 0.983, "input_tokens": 255, "latency_ms": 21.99538100001064} +{"id": "g0026-conta_vencimento-longo_contexto-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9978002199780022, "conta_segunda_via": 0.0005999400059994001, "conta_contestacao": 0.0005999400059994001, "sem_correspondencia": 0.000999900009999}, "confidence": 0.9874, "input_tokens": 164, "latency_ms": 20.57534700000474} +{"id": "g0026-conta_vencimento-longo_contexto-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.004300860172034406, "conta_vencimento": 0.9644928985797159, "cadastro_atualizacao": 0.004800960192038407, "conta_contestacao": 0.004800960192038407, "conta_explicacao": 0.004800960192038407, "conta_debito_automatico_digital": 0.005201040208041607, "conta_segunda_via": 0.004800960192038407, "sem_correspondencia": 0.00680136027205441}, "confidence": 0.8928, "input_tokens": 257, "latency_ms": 22.277813000016522} +{"id": "g0026-conta_vencimento-longo_contexto-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.8885888588858889, "recarga_nao_creditada": 0.04220422042204222, "negociacao_divida": 0.0014001400140014008, "recarga_realizar": 0.0014001400140014008, "conta_debito_automatico_digital": 0.0013001300130013006, "conta_contestacao": 0.0014001400140014008, "plano_consulta": 0.04190419041904192, "seguranca_perda_roubo": 0.001500150015001501, "conta_explicacao": 0.0014001400140014008, "roaming_pacote": 0.0013001300130013006, "seguranca_fraude": 0.0025002500250025012, "conta_segunda_via": 0.0013001300130013006, "parceiros_ofertas": 0.0013001300130013006, "internet_problema_conexao": 0.009100910091009105, "conta_pagamento_confirmacao": 0.0014001400140014008, "sem_correspondencia": 0.002000200020002001}, "confidence": 0.8079, "input_tokens": 313, "latency_ms": 23.29057500000431} +{"id": "g0026-conta_vencimento-longo_contexto-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.001000100010001, "conta_pagamento_confirmacao": 0.001000100010001, "conta_contestacao": 0.001000100010001, "conta_debito_automatico_digital": 0.0011001100110011003, "conta_vencimento": 0.9927992799279928, "conta_segunda_via": 0.0011001100110011003, "suporte_chip_esim": 0.001000100010001, "sem_correspondencia": 0.001000100010001}, "confidence": 0.9724, "input_tokens": 265, "latency_ms": 22.63512899997977} +{"id": "g0026-conta_vencimento-longo_contexto-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.003400656326671047, "seguranca_fraude": 0.00020003860745123809, "conta_debito_automatico_digital": 1.0001930372561904e-06, "beneficios_consulta": 0.00010001930372561904, "plano_troca": 1.0001930372561904e-06, "cancelamento_linha": 1.0001930372561904e-06, "conta_vencimento": 0.9621857018404552, "conta_pagamento_confirmacao": 0.02820544365062457, "portabilidade": 0.00020003860745123809, "suporte_sem_sinal": 1.0001930372561904e-06, "conta_contestacao": 1.0001930372561904e-06, "roaming_cobranca": 0.005301023097457809, "conta_segunda_via": 0.0003000579111768571, "negociacao_divida": 1.0001930372561904e-06, "cadastro_atualizacao": 1.0001930372561904e-06, "sem_correspondencia": 0.00010001930372561904}, "confidence": 0.9295, "input_tokens": 310, "latency_ms": 22.66812900001014} +{"id": "g0026-conta_vencimento-longo_contexto-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.00010002870823926465, "vas_consulta": 1.0002870823926465e-06, "suporte_sem_sinal": 1.0002870823926465e-06, "troca_numero": 1.0002870823926465e-06, "fidelidade_pontos": 1.0002870823926465e-06, "cadastro_atualizacao": 1.0002870823926465e-06, "conta_vencimento": 0.9984865656443397, "internet_pacote_adicional": 1.0002870823926465e-06, "conta_segunda_via": 1.0002870823926465e-06, "conta_debito_automatico_digital": 1.0002870823926465e-06, "recarga_saldo": 1.0002870823926465e-06, "seguranca_fraude": 1.0002870823926465e-06, "conta_contestacao": 1.0002870823926465e-06, "internet_problema_conexao": 0.001400401915349705, "conta_pagamento_confirmacao": 1.0002870823926465e-06, "sem_correspondencia": 1.0002870823926465e-06}, "confidence": 0.9945, "input_tokens": 310, "latency_ms": 22.800087000007352} +{"id": "g0026-conta_vencimento-longo_contexto-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"suporte_sem_sinal": 9.999930000489998e-07, "conta_segunda_via": 9.999930000489998e-07, "conta_explicacao": 9.999930000489998e-07, "conta_debito_automatico_digital": 9.999930000489998e-07, "conta_pagamento_confirmacao": 9.999930000489998e-07, "conta_vencimento": 0.9999930000489998, "conta_contestacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 255, "latency_ms": 21.796367999996846} +{"id": "g0026-conta_vencimento-longo_contexto-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9957004299570044, "conta_segunda_via": 0.0011998800119988001, "conta_contestacao": 0.0015998400159984002, "sem_correspondencia": 0.0014998500149985001}, "confidence": 0.977, "input_tokens": 154, "latency_ms": 21.050583000004508} +{"id": "g0026-conta_vencimento-longo_contexto-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_debito_automatico_digital": 0.029094181163767247, "seguranca_fraude": 0.10007998400319935, "conta_contestacao": 0.01249750049990002, "reclamacao_atendimento": 0.005098980203959208, "conta_explicacao": 0.014697060587882423, "conta_pagamento_confirmacao": 0.004799040191961607, "conta_segunda_via": 0.004799040191961607, "internet_consumo": 0.004799040191961607, "conta_vencimento": 0.8093381323735254, "plano_consulta": 0.005098980203959208, "internet_problema_conexao": 0.004799040191961607, "sem_correspondencia": 0.004899020195960808}, "confidence": 0.677, "input_tokens": 307, "latency_ms": 22.43573999999171} +{"id": "g0026-conta_vencimento-longo_contexto-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0076984603079384125, "conta_explicacao": 0.010497900419916018, "conta_contestacao": 0.006498700259948011, "conta_pagamento_confirmacao": 0.0061987602479504095, "fidelidade_resgate": 0.0061987602479504095, "conta_debito_automatico_digital": 0.0061987602479504095, "conta_vencimento": 0.949010197960408, "sem_correspondencia": 0.0076984603079384125}, "confidence": 0.8564, "input_tokens": 259, "latency_ms": 22.246470999988333} +{"id": "g0026-conta_vencimento-longo_contexto-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_vencimento": 0.014402880576115223, "conta_contestacao": 0.0036007201440288058, "seguranca_perda_roubo": 0.02350470094018804, "portabilidade": 0.0005001000200040008, "atendimento_humano": 0.00010002000400080016, "desconto_retencao": 0.00010002000400080016, "internet_problema_conexao": 0.00020004000800160032, "beneficios_consulta": 0.00010002000400080016, "conta_explicacao": 0.00010002000400080016, "suporte_sem_sinal": 0.00010002000400080016, "conta_debito_automatico_digital": 0.00010002000400080016, "bonus_nao_recebido": 0.00010002000400080016, "conta_segunda_via": 0.9567913582716543, "conta_pagamento_confirmacao": 0.00010002000400080016, "marketplace_pedido": 0.00010002000400080016, "sem_correspondencia": 0.00010002000400080016}, "confidence": 0.9178, "input_tokens": 312, "latency_ms": 22.70059099998889} +{"id": "g0026-conta_vencimento-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.294970502949705, "conta_contestacao": 0.0357964203579642, "conta_segunda_via": 0.13508649135086492, "sem_correspondencia": 0.5341465853414659}, "confidence": 0.2176, "input_tokens": 167, "latency_ms": 20.544559999990497} +{"id": "g0027-conta_vencimento-indireto_multiplo-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9621037896210379, "suporte_chip_esim": 0.0028997100289971, "conta_contestacao": 0.0032996700329967, "conta_pagamento_confirmacao": 0.0028997100289971, "conta_segunda_via": 0.0028997100289971, "conta_explicacao": 0.0156984301569843, "conta_debito_automatico_digital": 0.0031996800319968005, "sem_correspondencia": 0.006999300069993001}, "confidence": 0.892, "input_tokens": 272, "latency_ms": 21.672722999994676} +{"id": "g0027-conta_vencimento-indireto_multiplo-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.00020002000200020003, "reclamacao_atendimento": 0.00020002000200020003, "portabilidade": 0.001000100010001, "conta_contestacao": 0.0015001500150015003, "cadastro_atualizacao": 0.013001300130013, "seguranca_fraude": 0.0006000600060006, "conta_debito_automatico_digital": 0.00020002000200020003, "bonus_nao_recebido": 0.0003000300030003, "marketplace_pedido": 0.0006000600060006, "conta_explicacao": 0.00020002000200020003, "negociacao_divida": 0.00020002000200020003, "conta_segunda_via": 0.00020002000200020003, "beneficios_consulta": 0.00020002000200020003, "fidelidade_pontos": 0.00020002000200020003, "conta_vencimento": 0.9805980598059806, "sem_correspondencia": 0.0008000800080008001}, "confidence": 0.9554, "input_tokens": 302, "latency_ms": 22.46089199999801} +{"id": "g0027-conta_vencimento-indireto_multiplo-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 171, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.0016, "conta_segunda_via": 0.01, "conta_debito_automatico_digital": 0.0021, "conta_vencimento": 0.7056, "conta_explicacao": 0.0173, "recarga_nao_creditada": 0.0062, "seguranca_perda_roubo": 0.0192, "conta_contestacao": 0.0132, "suporte_configuracao": 0.0018, "internet_problema_conexao": 0.2033, "conta_pagamento_confirmacao": 0.0016, "sem_correspondencia": 0.0181}, "confidence": 0.6104, "input_tokens": 305, "latency_ms": 22.72285099999749} +{"id": "g0027-conta_vencimento-indireto_multiplo-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "conta_vencimento": 0.999993000049, "conta_debito_automatico_digital": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 259, "latency_ms": 22.409862999978714} +{"id": "g0027-conta_vencimento-indireto_multiplo-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.02420484096819364, "bonus_nao_recebido": 0.025005001000200047, "conta_vencimento": 0.4984996999399881, "conta_pagamento_confirmacao": 0.025005001000200047, "conta_contestacao": 0.02420484096819364, "conta_explicacao": 0.023504700940188042, "marketplace_compra": 0.02420484096819364, "conta_segunda_via": 0.023504700940188042, "recarga_nao_creditada": 0.023504700940188042, "suporte_sem_sinal": 0.02420484096819364, "conta_debito_automatico_digital": 0.023504700940188042, "sem_correspondencia": 0.26065213042608526}, "confidence": 0.3581, "input_tokens": 299, "latency_ms": 23.053371000003153} +{"id": "g0027-conta_vencimento-indireto_multiplo-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"marketplace_pedido": 9.999890001209987e-07, "conta_segunda_via": 9.999890001209987e-07, "conta_explicacao": 9.999890001209987e-07, "conta_contestacao": 9.999890001209987e-07, "seguranca_fraude": 9.999890001209987e-07, "troca_numero": 9.999890001209987e-07, "conta_debito_automatico_digital": 9.999890001209987e-07, "conta_pagamento_confirmacao": 9.999890001209987e-07, "recarga_nao_creditada": 9.999890001209987e-07, "plano_nova_linha": 9.999890001209987e-07, "conta_vencimento": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 22.34470199999805} +{"id": "g0027-conta_vencimento-indireto_multiplo-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0132, "internet_pacote_adicional": 0.0037, "plano_consulta": 0.0052, "beneficios_consulta": 0.0044, "suporte_chip_esim": 0.0035, "vas_consulta": 0.0035, "conta_debito_automatico_digital": 0.0069, "recarga_realizar": 0.0035, "conta_pagamento_confirmacao": 0.0026, "reclamacao_atendimento": 0.0033, "conta_contestacao": 0.0038, "negociacao_divida": 0.0363, "conta_vencimento": 0.9011, "conta_segunda_via": 0.0034, "suporte_sem_sinal": 0.0018, "sem_correspondencia": 0.0038}, "confidence": 0.8036, "input_tokens": 315, "latency_ms": 22.853127000018958} +{"id": "g0027-conta_vencimento-indireto_multiplo-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_contestacao": 0.000999900009999, "suporte_configuracao": 0.000999900009999, "conta_pagamento_confirmacao": 0.0008999100089991, "conta_vencimento": 0.9894010598940106, "conta_segunda_via": 0.000999900009999, "vas_contratacao": 0.0008999100089991, "conta_explicacao": 0.0008999100089991, "bonus_nao_recebido": 0.000999900009999, "conta_debito_automatico_digital": 0.000999900009999, "fidelidade_pontos": 0.000999900009999, "internet_problema_conexao": 0.000999900009999, "sem_correspondencia": 0.0008999100089991}, "confidence": 0.9663, "input_tokens": 298, "latency_ms": 22.264734999993152} +{"id": "g0027-conta_vencimento-indireto_multiplo-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9997, "conta_segunda_via": 0.0001, "conta_contestacao": 0.0001, "sem_correspondencia": 0.0001}, "confidence": 0.9981, "input_tokens": 162, "latency_ms": 20.60011499997927} +{"id": "g0027-conta_vencimento-indireto_multiplo-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 168, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"vas_cancelamento": 0.0001, "recarga_nao_creditada": 0.0001, "seguranca_perda_roubo": 0.0001, "marketplace_compra": 0.0001, "vas_consulta": 0.0001, "cadastro_atualizacao": 0.0001, "seguranca_fraude": 0.0001, "conta_vencimento": 0.136, "conta_pagamento_confirmacao": 0.0001, "roaming_pacote": 0.0001, "conta_contestacao": 0.0001, "negociacao_religacao": 0.0033, "conta_segunda_via": 0.8594, "conta_debito_automatico_digital": 0.0001, "conta_explicacao": 0.0001, "sem_correspondencia": 0.0001}, "confidence": 0.8439, "input_tokens": 317, "latency_ms": 23.046612000001687} +{"id": "g0027-conta_vencimento-indireto_multiplo-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.0021997800219978004, "conta_pagamento_confirmacao": 0.0017998200179982, "conta_segunda_via": 0.0021997800219978004, "conta_contestacao": 0.0017998200179982, "conta_debito_automatico_digital": 0.04939506049395061, "seguranca_fraude": 0.0027997200279972004, "conta_vencimento": 0.8892110788921108, "conta_explicacao": 0.019198080191980802, "marketplace_pedido": 0.0018998100189981002, "suporte_sem_sinal": 0.0017998200179982, "parceiros_ofertas": 0.004999500049995001, "cadastro_atualizacao": 0.001999800019998, "internet_consumo": 0.012998700129987, "marketplace_compra": 0.0022997700229977, "negociacao_divida": 0.0022997700229977, "sem_correspondencia": 0.0030996900309969004}, "confidence": 0.7983, "input_tokens": 303, "latency_ms": 22.497575000016923} +{"id": "g0027-conta_vencimento-indireto_multiplo-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 187, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 9.999970000090002e-07, "conta_vencimento": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 168, "latency_ms": 20.17519599999673} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"recarga_realizar": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "reclamacao_atendimento": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "conta_debito_automatico_digital": 0.9999850002249969, "conta_contestacao": 9.99985000224997e-07, "seguranca_fraude": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 0.9999, "input_tokens": 313, "latency_ms": 22.909308000009787} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0143, "recarga_realizar": 0.0692, "conta_explicacao": 0.0835, "conta_contestacao": 0.0343, "conta_pagamento_confirmacao": 0.0115, "conta_segunda_via": 0.0917, "conta_debito_automatico_digital": 0.0784, "sem_correspondencia": 0.6171}, "confidence": 0.3573, "input_tokens": 254, "latency_ms": 22.521743000027072} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 121, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 1.0004872372845573e-06, "conta_pagamento_confirmacao": 1.0004872372845573e-06, "conta_segunda_via": 1.0004872372845573e-06, "conta_explicacao": 1.0004872372845573e-06, "internet_pacote_adicional": 1.0004872372845573e-06, "conta_debito_automatico_digital": 0.9974857755727037, "plano_consulta": 1.0004872372845573e-06, "conta_contestacao": 1.0004872372845573e-06, "negociacao_religacao": 0.0015007308559268362, "suporte_sem_sinal": 1.0004872372845573e-06, "marketplace_pedido": 1.0004872372845573e-06, "conta_vencimento": 1.0004872372845573e-06, "reclamacao_atendimento": 1.0004872372845573e-06, "seguranca_fraude": 0.0010004872372845574, "cadastro_atualizacao": 1.0004872372845573e-06, "sem_correspondencia": 1.0004872372845573e-06}, "confidence": 0.991, "input_tokens": 303, "latency_ms": 22.643874000010555} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9993000000000001, "conta_contestacao": 0.00030000000000000003, "conta_segunda_via": 0.00030000000000000003, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9954, "input_tokens": 171, "latency_ms": 20.617840999989312} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 1.0000850072256139e-06, "reclamacao_atendimento": 1.0000850072256139e-06, "suporte_sem_sinal": 1.0000850072256139e-06, "desconto_retencao": 1.0000850072256139e-06, "conta_explicacao": 1.0000850072256139e-06, "plano_consulta": 1.0000850072256139e-06, "conta_debito_automatico_digital": 0.9999849987248914, "roaming_cobranca": 1.0000850072256139e-06, "conta_contestacao": 1.0000850072256139e-06, "conta_vencimento": 1.0000850072256139e-06, "roaming_pacote": 1.0000850072256139e-06, "suporte_chip_esim": 1.0000850072256139e-06, "plano_troca": 1.0000850072256139e-06, "portabilidade": 1.0000850072256139e-06, "conta_pagamento_confirmacao": 1.0000850072256139e-06, "sem_correspondencia": 1.0000850072256139e-06}, "confidence": 0.9997, "input_tokens": 316, "latency_ms": 22.665786999993998} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"desconto_retencao": 0.020202020202020207, "seguranca_perda_roubo": 0.37303730373037314, "portabilidade": 0.007500750075007502, "plano_nova_linha": 0.0007000700070007002, "vas_cancelamento": 0.014601460146014605, "conta_pagamento_confirmacao": 0.0007000700070007002, "conta_vencimento": 0.006100610061006102, "conta_contestacao": 0.12841284128412842, "conta_explicacao": 0.04730473047304732, "fidelidade_resgate": 0.003300330033003301, "cancelamento_linha": 0.04640464046404641, "atendimento_humano": 0.0007000700070007002, "conta_segunda_via": 0.011601160116011602, "suporte_sem_sinal": 0.0007000700070007002, "conta_debito_automatico_digital": 0.024602460246024607, "sem_correspondencia": 0.3141314131413142}, "confidence": 0.3967, "input_tokens": 302, "latency_ms": 22.76347800000167} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 0.0003000900270081024, "fidelidade_resgate": 0.0003000900270081024, "bonus_nao_recebido": 0.0003000900270081024, "suporte_chip_esim": 0.001600480144043213, "vas_contratacao": 0.0019005701710513153, "reclamacao_atendimento": 0.0003000900270081024, "conta_vencimento": 0.0003000900270081024, "vas_cancelamento": 0.0003000900270081024, "conta_pagamento_confirmacao": 0.0003000900270081024, "fidelidade_pontos": 0.0003000900270081024, "roaming_pacote": 0.0012003601080324095, "conta_segunda_via": 0.0003000900270081024, "conta_contestacao": 0.0003000900270081024, "cadastro_atualizacao": 0.003100930279083725, "conta_debito_automatico_digital": 0.9888966690007002, "sem_correspondencia": 0.0003000900270081024}, "confidence": 0.9681, "input_tokens": 305, "latency_ms": 22.80602700000145} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_vencimento": 0.14151415141514154, "internet_problema_conexao": 0.015001500150015005, "bonus_nao_recebido": 0.00030003000300030005, "negociacao_divida": 0.004600460046004601, "conta_contestacao": 0.00030003000300030005, "conta_segunda_via": 0.04520452045204521, "internet_consumo": 0.0010001000100010003, "vas_contratacao": 0.02450245024502451, "plano_consulta": 0.00010001000100010004, "conta_debito_automatico_digital": 0.047804780478047815, "conta_explicacao": 0.00020002000200020008, "conta_pagamento_confirmacao": 0.00010001000100010004, "portabilidade": 0.00010001000100010004, "marketplace_compra": 0.00010001000100010004, "vas_cancelamento": 0.718771877187719, "sem_correspondencia": 0.00040004000400040016}, "confidence": 0.6395, "input_tokens": 307, "latency_ms": 22.969845999995187} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_problema_conexao": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "vas_consulta": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "conta_debito_automatico_digital": 0.9999850002249974, "conta_contestacao": 9.999850002249973e-07, "conta_vencimento": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "plano_troca": 9.999850002249973e-07, "atendimento_humano": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "roaming_cobranca": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 311, "latency_ms": 23.26588300002186} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 125, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0480951904809519, "conta_explicacao": 0.08709129087091291, "conta_vencimento": 0.021997800219978002, "suporte_configuracao": 0.0417958204179582, "conta_segunda_via": 0.0423957604239576, "conta_pagamento_confirmacao": 0.022697730226977304, "conta_debito_automatico_digital": 0.69003099690031, "sem_correspondencia": 0.04589541045895411}, "confidence": 0.4266, "input_tokens": 258, "latency_ms": 22.32928000000811} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0005000500050005002, "conta_explicacao": 0.00010001000100010003, "parceiros_ofertas": 0.00030003000300030005, "conta_segunda_via": 0.0008000800080008002, "conta_debito_automatico_digital": 0.9970997099709972, "internet_pacote_adicional": 0.00030003000300030005, "conta_pagamento_confirmacao": 0.00010001000100010003, "beneficios_consulta": 0.00010001000100010003, "roaming_cobranca": 0.00010001000100010003, "conta_vencimento": 0.00010001000100010003, "plano_troca": 0.00010001000100010003, "sem_correspondencia": 0.0004000400040004001}, "confidence": 0.9892, "input_tokens": 297, "latency_ms": 22.246864999999616} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_pacote": 0.007898420315936813, "suporte_sem_sinal": 9.998000399920017e-05, "bonus_nao_recebido": 0.0003999200159968007, "recarga_saldo": 9.998000399920017e-05, "conta_explicacao": 9.998000399920017e-05, "seguranca_perda_roubo": 0.9438112377524495, "seguranca_fraude": 0.017196560687862426, "beneficios_consulta": 9.998000399920017e-05, "conta_vencimento": 0.00019996000799840034, "conta_segunda_via": 0.01329734053189362, "marketplace_pedido": 0.0018996200759848032, "internet_consumo": 0.00029994001199760045, "conta_contestacao": 9.998000399920017e-05, "conta_debito_automatico_digital": 0.013897220555888821, "conta_pagamento_confirmacao": 9.998000399920017e-05, "sem_correspondencia": 0.0004999000199960008}, "confidence": 0.8894, "input_tokens": 310, "latency_ms": 22.605494999993425} +{"id": "g0032-conta_debito_automatico_digital-emocional-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"bonus_nao_recebido": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "troca_numero": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "conta_debito_automatico_digital": 0.9999850002249969, "parceiros_ofertas": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 295, "latency_ms": 22.960170999994034} +{"id": "g0032-conta_debito_automatico_digital-emocional-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 105, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"troca_numero": 0.15741574157415741, "conta_vencimento": 0.008000800080008, "parceiros_ofertas": 0.029302930293029304, "suporte_sem_sinal": 0.026302630263026303, "suporte_chip_esim": 0.007300730073007301, "conta_segunda_via": 0.028402840284028404, "conta_explicacao": 0.149014901490149, "conta_pagamento_confirmacao": 0.0069006900690069, "negociacao_divida": 0.006600660066006601, "conta_debito_automatico_digital": 0.34503450345034503, "conta_contestacao": 0.017201720172017203, "sem_correspondencia": 0.21852185218521852}, "confidence": 0.281, "input_tokens": 286, "latency_ms": 22.748887999995304} +{"id": "g0032-conta_debito_automatico_digital-emocional-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"parceiros_ofertas": 9.999890001209992e-07, "conta_pagamento_confirmacao": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "conta_debito_automatico_digital": 0.9999890001209991, "conta_segunda_via": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "vas_consulta": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 279, "latency_ms": 22.64960499999802} +{"id": "g0032-conta_debito_automatico_digital-emocional-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_compra": 9.999850002249973e-07, "roaming_duvida": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "conta_debito_automatico_digital": 0.9999850002249974, "plano_troca": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "conta_vencimento": 9.999850002249973e-07, "reclamacao_atendimento": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 293, "latency_ms": 22.86640699998088} +{"id": "g0032-conta_debito_automatico_digital-emocional-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0125, "conta_debito_automatico_digital": 0.9779, "conta_segunda_via": 0.0047, "sem_correspondencia": 0.0049}, "confidence": 0.9076, "input_tokens": 155, "latency_ms": 21.229679000015267} +{"id": "g0032-conta_debito_automatico_digital-emocional-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.7448000000000001, "conta_debito_automatico_digital": 0.22190000000000001, "atendimento_humano": 0.0007000000000000001, "conta_explicacao": 0.0005000000000000001, "conta_contestacao": 0.0009000000000000001, "roaming_cobranca": 0.0012000000000000001, "seguranca_perda_roubo": 0.014900000000000002, "conta_pagamento_confirmacao": 0.0004000000000000001, "internet_problema_conexao": 0.0005000000000000001, "conta_vencimento": 0.012000000000000002, "negociacao_divida": 0.0010000000000000002, "sem_correspondencia": 0.0012000000000000001}, "confidence": 0.7126, "input_tokens": 286, "latency_ms": 22.709611000010455} +{"id": "g0032-conta_debito_automatico_digital-emocional-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "conta_debito_automatico_digital": 0.999993000049, "conta_explicacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 246, "latency_ms": 21.944412000010516} +{"id": "g0032-conta_debito_automatico_digital-emocional-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.03640000000000001, "conta_segunda_via": 0.007100000000000002, "conta_explicacao": 0.0012000000000000001, "conta_debito_automatico_digital": 0.9399000000000002, "conta_vencimento": 0.0015000000000000005, "conta_pagamento_confirmacao": 0.0012000000000000001, "plano_consulta": 0.0011000000000000003, "sem_correspondencia": 0.011600000000000001}, "confidence": 0.8562, "input_tokens": 238, "latency_ms": 21.91573900000776} +{"id": "g0032-conta_debito_automatico_digital-emocional-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9979997999799981, "conta_segunda_via": 0.0011001100110011003, "conta_contestacao": 0.00020002000200020005, "vas_consulta": 0.00010001000100010003, "conta_pagamento_confirmacao": 0.00010001000100010003, "conta_explicacao": 0.00010001000100010003, "conta_vencimento": 0.00010001000100010003, "sem_correspondencia": 0.00030003000300030005}, "confidence": 0.9914, "input_tokens": 236, "latency_ms": 21.67072800000369} +{"id": "g0032-conta_debito_automatico_digital-emocional-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_pacote_adicional": 0.012501250125012502, "conta_segunda_via": 0.0129012901290129, "conta_debito_automatico_digital": 0.903890389038904, "conta_pagamento_confirmacao": 0.012501250125012502, "conta_contestacao": 0.0121012101210121, "conta_explicacao": 0.0121012101210121, "conta_vencimento": 0.0121012101210121, "sem_correspondencia": 0.0219021902190219}, "confidence": 0.759, "input_tokens": 242, "latency_ms": 21.842509000009613} +{"id": "g0032-conta_debito_automatico_digital-emocional-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9999970000090003, "conta_segunda_via": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 164, "latency_ms": 21.607513000020617} +{"id": "g0032-conta_debito_automatico_digital-emocional-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.1224, "conta_debito_automatico_digital": 0.8428, "conta_contestacao": 0.0159, "sem_correspondencia": 0.0189}, "confidence": 0.6089, "input_tokens": 156, "latency_ms": 22.144805000010592} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0233, "conta_debito_automatico_digital": 0.0282, "conta_segunda_via": 0.016, "sem_correspondencia": 0.9325}, "confidence": 0.7694, "input_tokens": 164, "latency_ms": 21.646362000012687} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999970000090003, "cancelamento_linha": 9.999970000090002e-07, "portabilidade": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 134, "latency_ms": 21.78222400002028} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_pedido": 0.0038000000000000004, "atendimento_humano": 0.00030000000000000003, "fidelidade_resgate": 0.00020000000000000004, "marketplace_compra": 0.021500000000000002, "conta_debito_automatico_digital": 0.8824000000000001, "conta_pagamento_confirmacao": 0.00030000000000000003, "reclamacao_atendimento": 0.00020000000000000004, "conta_segunda_via": 0.08140000000000001, "conta_contestacao": 0.00030000000000000003, "conta_explicacao": 0.00020000000000000004, "conta_vencimento": 0.006200000000000001, "sem_correspondencia": 0.0032000000000000006}, "confidence": 0.8066, "input_tokens": 284, "latency_ms": 23.15846499999452} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "conta_debito_automatico_digital": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 237, "latency_ms": 22.433945000017275} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9999970000090003, "conta_segunda_via": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 154, "latency_ms": 22.45767299999102} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 0.0279027902790279, "conta_segunda_via": 0.0279027902790279, "conta_pagamento_confirmacao": 0.0142014201420142, "cancelamento_linha": 0.015601560156015598, "roaming_pacote": 0.14151415141514148, "parceiros_ofertas": 0.0142014201420142, "suporte_chip_esim": 0.4258425842584258, "conta_vencimento": 0.014701470147014698, "negociacao_religacao": 0.0142014201420142, "cadastro_atualizacao": 0.27492749274927486, "conta_explicacao": 0.0138013801380138, "sem_correspondencia": 0.0152015201520152}, "confidence": 0.3457, "input_tokens": 271, "latency_ms": 23.353331999999227} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.004399560043995601, "conta_contestacao": 0.0012998700129987, "conta_explicacao": 0.0065993400659934, "conta_segunda_via": 0.1312868713128687, "conta_vencimento": 0.11698830116988301, "conta_pagamento_confirmacao": 0.0007999200079992001, "roaming_cobranca": 0.0007999200079992001, "sem_correspondencia": 0.7378262173782622}, "confidence": 0.6063, "input_tokens": 237, "latency_ms": 22.03326799997285} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9966003399660036, "conta_pagamento_confirmacao": 9.999000099990004e-05, "conta_contestacao": 0.0004999500049995001, "conta_vencimento": 0.00039996000399960017, "conta_explicacao": 0.00019998000199980009, "conta_segunda_via": 0.0014998500149985005, "marketplace_compra": 0.0004999500049995001, "sem_correspondencia": 0.00019998000199980009}, "confidence": 0.9867, "input_tokens": 249, "latency_ms": 22.19703000000095} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0698, "conta_contestacao": 0.36, "conta_debito_automatico_digital": 0.2717, "sem_correspondencia": 0.2985}, "confidence": 0.085, "input_tokens": 151, "latency_ms": 21.211668999995936} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9708000000000001, "vas_cancelamento": 0.0025000000000000005, "conta_segunda_via": 0.0009000000000000001, "conta_explicacao": 0.011900000000000003, "conta_vencimento": 0.0012000000000000001, "conta_contestacao": 0.004900000000000001, "conta_pagamento_confirmacao": 0.006300000000000001, "sem_correspondencia": 0.0015000000000000002}, "confidence": 0.9141, "input_tokens": 242, "latency_ms": 22.304499999989957} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9999850002249978, "recarga_saldo": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "conta_vencimento": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "suporte_sem_sinal": 9.999850002249977e-07, "vas_contratacao": 9.999850002249977e-07, "conta_explicacao": 9.999850002249977e-07, "marketplace_compra": 9.999850002249977e-07, "conta_segunda_via": 9.999850002249977e-07, "bonus_nao_recebido": 9.999850002249977e-07, "conta_debito_automatico_digital": 9.999850002249977e-07, "atendimento_humano": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 23.246768999996448} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9806019398060194, "conta_segunda_via": 0.0064993500649935, "conta_contestacao": 0.004299570042995701, "sem_correspondencia": 0.008599140085991401}, "confidence": 0.9165, "input_tokens": 154, "latency_ms": 21.154639000002362} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.971002899710029, "negociacao_religacao": 0.004299570042995701, "conta_segunda_via": 0.013898610138986101, "sem_correspondencia": 0.010798920107989201}, "confidence": 0.8846, "input_tokens": 145, "latency_ms": 20.722914999993236} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.006000000000000001, "conta_contestacao": 0.0058000000000000005, "negociacao_religacao": 0.0038000000000000004, "conta_pagamento_confirmacao": 0.9570000000000001, "conta_explicacao": 0.005300000000000001, "conta_segunda_via": 0.0038000000000000004, "conta_debito_automatico_digital": 0.0038000000000000004, "sem_correspondencia": 0.014500000000000002}, "confidence": 0.8772, "input_tokens": 232, "latency_ms": 21.04814200001215} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 9.999000099990002e-05, "conta_segunda_via": 9.999000099990002e-05, "conta_pagamento_confirmacao": 0.9997000299970004, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9983, "input_tokens": 150, "latency_ms": 20.886365999984946} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.09470947094709471, "conta_segunda_via": 0.013401340134013402, "fidelidade_pontos": 0.012601260126012601, "recarga_realizar": 0.012601260126012601, "negociacao_divida": 0.012601260126012601, "conta_explicacao": 0.024702470247024703, "conta_vencimento": 0.0251025102510251, "parceiros_ofertas": 0.012601260126012601, "conta_pagamento_confirmacao": 0.013001300130013, "conta_debito_automatico_digital": 0.012601260126012601, "negociacao_religacao": 0.012601260126012601, "sem_correspondencia": 0.7534753475347534}, "confidence": 0.5711, "input_tokens": 284, "latency_ms": 22.989445000007436} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.008599140085991401, "conta_pagamento_confirmacao": 0.8525147485251475, "negociacao_religacao": 0.0044995500449955, "sem_correspondencia": 0.13438656134386562}, "confidence": 0.6605, "input_tokens": 140, "latency_ms": 21.04243299999098} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.001800176417288894, "conta_debito_automatico_digital": 0.00010000980096049412, "conta_contestacao": 0.08700852683562987, "bonus_nao_recebido": 1.0000980096049412e-06, "negociacao_religacao": 0.00010000980096049412, "conta_segunda_via": 0.002300225422091365, "atendimento_humano": 0.0007000686067234589, "conta_explicacao": 0.0007000686067234589, "beneficios_consulta": 1.0000980096049412e-06, "marketplace_compra": 0.00020001960192098824, "conta_pagamento_confirmacao": 0.9069888849107213, "sem_correspondencia": 0.00010000980096049412}, "confidence": 0.8626, "input_tokens": 282, "latency_ms": 22.461805999995477} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0087, "conta_pagamento_confirmacao": 0.9681, "conta_segunda_via": 0.0026, "sem_correspondencia": 0.0206}, "confidence": 0.8789, "input_tokens": 151, "latency_ms": 20.78949300002364} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 9.998970106079075e-05, "plano_consulta": 0.0001999794021215815, "negociacao_religacao": 0.0004999485053039537, "conta_explicacao": 9.998970106079075e-05, "conta_vencimento": 9.998970106079075e-05, "marketplace_compra": 9.998970106079075e-05, "conta_contestacao": 9.998970106079075e-05, "troca_numero": 0.003599629238188467, "suporte_sem_sinal": 9.998970106079074e-07, "conta_pagamento_confirmacao": 0.002599732227580559, "conta_segunda_via": 9.998970106079075e-05, "bonus_nao_recebido": 9.998970106079075e-05, "seguranca_perda_roubo": 9.998970106079074e-07, "parceiros_ofertas": 9.998970106079074e-07, "conta_debito_automatico_digital": 0.9922977933272873, "sem_correspondencia": 9.998970106079075e-05}, "confidence": 0.9798, "input_tokens": 288, "latency_ms": 21.87028099999111} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"recarga_saldo": 0.012498750124987502, "plano_troca": 0.0008999100089991, "desconto_retencao": 0.0007999200079992001, "conta_explicacao": 0.0015998400159984002, "conta_pagamento_confirmacao": 0.8287171282871713, "negociacao_religacao": 0.0011998800119988001, "seguranca_perda_roubo": 0.0013998600139986002, "conta_debito_automatico_digital": 0.026897310268973105, "fidelidade_resgate": 0.060193980601939805, "conta_vencimento": 0.025597440255974404, "negociacao_divida": 0.000999900009999, "conta_segunda_via": 0.0010998900109989002, "seguranca_fraude": 0.0045995400459954, "conta_contestacao": 0.0058994100589941, "internet_problema_conexao": 0.012498750124987502, "sem_correspondencia": 0.015098490150984903}, "confidence": 0.7124, "input_tokens": 288, "latency_ms": 21.89088700001207} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 9.99997000009e-07, "negociacao_religacao": 9.99997000009e-07, "conta_pagamento_confirmacao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 148, "latency_ms": 20.964053999989574} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.009001800360072013, "seguranca_fraude": 0.0012002400480096017, "suporte_configuracao": 0.00010002000400080016, "reclamacao_atendimento": 0.00010002000400080016, "internet_problema_conexao": 0.005101020204040808, "conta_contestacao": 0.00010002000400080016, "conta_explicacao": 0.011502300460092018, "cadastro_atualizacao": 0.00010002000400080016, "conta_vencimento": 0.0003000600120024004, "conta_pagamento_confirmacao": 0.9675935187037408, "roaming_cobranca": 0.00010002000400080016, "negociacao_religacao": 0.00010002000400080016, "conta_debito_automatico_digital": 0.0006001200240048009, "portabilidade": 0.002100420084016803, "parceiros_ofertas": 0.00010002000400080016, "sem_correspondencia": 0.001900380076015203}, "confidence": 0.9276, "input_tokens": 288, "latency_ms": 21.784453999998732} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.0029002900290029, "conta_pagamento_confirmacao": 0.026102610261026105, "negociacao_religacao": 0.0053005300530053, "sem_correspondencia": 0.9656965696569657}, "confidence": 0.8745, "input_tokens": 146, "latency_ms": 21.063381999994135} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.522052205220522, "conta_pagamento_confirmacao": 0.3241324132413241, "conta_vencimento": 0.025002500250025, "conta_segunda_via": 0.011601160116011599, "negociacao_religacao": 0.0113011301130113, "conta_contestacao": 0.0238023802380238, "conta_debito_automatico_digital": 0.0109010901090109, "sem_correspondencia": 0.07120712071207119}, "confidence": 0.4106, "input_tokens": 241, "latency_ms": 22.33375700001261} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 1.0001880353506457e-06, "conta_pagamento_confirmacao": 0.8755646061459552, "cadastro_atualizacao": 1.0001880353506457e-06, "marketplace_compra": 1.0001880353506457e-06, "conta_debito_automatico_digital": 1.0001880353506457e-06, "vas_cancelamento": 1.0001880353506457e-06, "troca_numero": 1.0001880353506457e-06, "conta_vencimento": 0.035606694058482984, "conta_segunda_via": 0.08671630266490098, "negociacao_religacao": 1.0001880353506457e-06, "conta_explicacao": 1.0001880353506457e-06, "conta_contestacao": 1.0001880353506457e-06, "bonus_nao_recebido": 0.002100394874236356, "internet_pacote_adicional": 1.0001880353506457e-06, "fidelidade_pontos": 1.0001880353506457e-06, "sem_correspondencia": 1.0001880353506457e-06}, "confidence": 0.8331, "input_tokens": 290, "latency_ms": 23.330907000001844} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.2385, "conta_pagamento_confirmacao": 0.5902, "negociacao_religacao": 0.0333, "sem_correspondencia": 0.138}, "confidence": 0.25, "input_tokens": 157, "latency_ms": 20.874160000005304} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.032296770322967704, "conta_segunda_via": 0.0059994000599940004, "conta_pagamento_confirmacao": 0.9182081791820818, "sem_correspondencia": 0.043495650434956505}, "confidence": 0.7432, "input_tokens": 151, "latency_ms": 20.97452600000338} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0008, "negociacao_religacao": 0.0012, "conta_pagamento_confirmacao": 0.9963, "sem_correspondencia": 0.0017}, "confidence": 0.9794, "input_tokens": 160, "latency_ms": 20.225873000015326} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0005000500050005002, "conta_pagamento_confirmacao": 0.9991999199919993, "negociacao_religacao": 0.00010001000100010003, "sem_correspondencia": 0.00020002000200020005}, "confidence": 0.9945, "input_tokens": 151, "latency_ms": 20.818158999986736} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.9999930000490003, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "negociacao_religacao": 9.999930000490002e-07, "conta_vencimento": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 245, "latency_ms": 21.894168999978092} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 1.0000860073966358e-06, "internet_problema_conexao": 1.0000860073966358e-06, "suporte_configuracao": 1.0000860073966358e-06, "conta_pagamento_confirmacao": 0.0021001806155329355, "negociacao_religacao": 1.0000860073966358e-06, "roaming_pacote": 1.0000860073966358e-06, "conta_explicacao": 1.0000860073966358e-06, "conta_segunda_via": 1.0000860073966358e-06, "cancelamento_linha": 1.0000860073966358e-06, "conta_vencimento": 1.0000860073966358e-06, "vas_consulta": 1.0000860073966358e-06, "conta_debito_automatico_digital": 0.9978858181803634, "suporte_chip_esim": 1.0000860073966358e-06, "marketplace_compra": 1.0000860073966358e-06, "plano_consulta": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.9943, "input_tokens": 292, "latency_ms": 22.966659000019263} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9944934823873444, "cadastro_atualizacao": 0.0036003384318125903, "conta_explicacao": 0.00020001880176736614, "suporte_chip_esim": 1.0000940088368307e-06, "negociacao_religacao": 1.0000940088368307e-06, "portabilidade": 0.00020001880176736614, "parceiros_ofertas": 1.0000940088368307e-06, "internet_pacote_adicional": 1.0000940088368307e-06, "conta_vencimento": 0.0004000376035347323, "conta_pagamento_confirmacao": 0.00010000940088368307, "seguranca_perda_roubo": 1.0000940088368307e-06, "conta_segunda_via": 0.0004000376035347323, "conta_debito_automatico_digital": 0.00020001880176736614, "negociacao_divida": 1.0000940088368307e-06, "vas_contratacao": 0.00010000940088368307, "sem_correspondencia": 0.0003000282026510492}, "confidence": 0.9846, "input_tokens": 297, "latency_ms": 22.69357699998409} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"beneficios_consulta": 9.999860001959975e-07, "conta_debito_automatico_digital": 0.999886001595978, "recarga_realizar": 9.999860001959975e-07, "internet_problema_conexao": 9.999860001959975e-07, "marketplace_compra": 9.999860001959975e-07, "cancelamento_linha": 9.999860001959975e-07, "desconto_retencao": 9.999860001959975e-07, "conta_contestacao": 9.999860001959975e-07, "conta_segunda_via": 9.999860001959976e-05, "negociacao_religacao": 9.999860001959975e-07, "conta_vencimento": 9.999860001959975e-07, "portabilidade": 9.999860001959975e-07, "recarga_saldo": 9.999860001959975e-07, "conta_explicacao": 9.999860001959975e-07, "atendimento_humano": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9995, "input_tokens": 292, "latency_ms": 22.38290500000062} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"plano_troca": 1.0001880353506459e-06, "roaming_cobranca": 1.0001880353506459e-06, "conta_debito_automatico_digital": 0.006401203426244134, "conta_contestacao": 0.0002000376070701292, "portabilidade": 0.0039007333378675187, "troca_numero": 1.0001880353506459e-06, "conta_vencimento": 1.0001880353506459e-06, "conta_explicacao": 1.0001880353506459e-06, "internet_pacote_adicional": 1.0001880353506459e-06, "negociacao_religacao": 1.0001880353506459e-06, "marketplace_compra": 1.0001880353506459e-06, "conta_segunda_via": 1.0001880353506459e-06, "parceiros_ofertas": 1.0001880353506459e-06, "conta_pagamento_confirmacao": 0.9894860233723939, "reclamacao_atendimento": 1.0001880353506459e-06, "sem_correspondencia": 1.0001880353506459e-06}, "confidence": 0.9753, "input_tokens": 291, "latency_ms": 22.473490000010088} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.005398920215956809, "conta_contestacao": 0.00569886022795441, "desconto_retencao": 0.02509498100379924, "atendimento_humano": 0.00029994001199760045, "conta_segunda_via": 0.0026994601079784043, "vas_contratacao": 0.006398720255948811, "conta_vencimento": 0.0006998600279944011, "negociacao_divida": 9.998000399920017e-05, "cancelamento_linha": 0.00029994001199760045, "beneficios_consulta": 0.00019996000799840034, "plano_troca": 9.998000399920017e-05, "conta_pagamento_confirmacao": 0.9509098180363927, "negociacao_religacao": 0.00019996000799840034, "vas_consulta": 0.00019996000799840034, "conta_debito_automatico_digital": 0.00019996000799840034, "sem_correspondencia": 0.0014997000599880025}, "confidence": 0.9014, "input_tokens": 294, "latency_ms": 22.529523000002882} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1443, "conta_segunda_via": 0.1443, "negociacao_religacao": 0.0337, "sem_correspondencia": 0.6777}, "confidence": 0.3243, "input_tokens": 168, "latency_ms": 20.011663999980556} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.5969403059694031, "suporte_chip_esim": 0.0037996200379962005, "conta_contestacao": 0.0037996200379962005, "negociacao_religacao": 0.20787921207879212, "recarga_saldo": 0.0073992600739926015, "conta_vencimento": 0.004899510048995101, "conta_segunda_via": 0.0038996100389961, "conta_pagamento_confirmacao": 0.0037996200379962005, "conta_debito_automatico_digital": 0.0037996200379962005, "conta_explicacao": 0.0071992800719928, "internet_problema_conexao": 0.12128787121287872, "sem_correspondencia": 0.0352964703529647}, "confidence": 0.5123, "input_tokens": 290, "latency_ms": 23.362062999979116} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 179, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.6562, "negociacao_religacao": 0.0108, "conta_segunda_via": 0.0155, "sem_correspondencia": 0.3175}, "confidence": 0.4559, "input_tokens": 175, "latency_ms": 21.197862000008172} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0261, "negociacao_religacao": 0.0179, "conta_pagamento_confirmacao": 0.8149, "sem_correspondencia": 0.1411}, "confidence": 0.5598, "input_tokens": 164, "latency_ms": 20.554752999998982} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"suporte_configuracao": 0.009200000000000002, "fidelidade_resgate": 0.9187000000000002, "conta_vencimento": 0.020500000000000004, "negociacao_religacao": 0.006600000000000002, "conta_segunda_via": 0.004300000000000001, "conta_pagamento_confirmacao": 0.0065000000000000014, "conta_debito_automatico_digital": 0.0010000000000000002, "recarga_realizar": 0.0022000000000000006, "internet_consumo": 0.00040000000000000013, "conta_contestacao": 0.009200000000000002, "conta_explicacao": 0.003200000000000001, "sem_correspondencia": 0.018200000000000004}, "confidence": 0.8196, "input_tokens": 317, "latency_ms": 22.390970000003563} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_debito_automatico_digital": 0.00020002000200020005, "vas_cancelamento": 0.004000400040004001, "conta_explicacao": 0.00010001000100010003, "negociacao_divida": 0.00020002000200020005, "conta_segunda_via": 0.00010001000100010003, "portabilidade": 0.009600960096009602, "conta_pagamento_confirmacao": 0.9777977797779779, "troca_numero": 0.0011001100110011003, "vas_contratacao": 0.0030003000300030005, "fidelidade_pontos": 0.0004000400040004001, "conta_contestacao": 0.00010001000100010003, "reclamacao_atendimento": 0.0028002800280028006, "negociacao_religacao": 0.00010001000100010003, "conta_vencimento": 0.00020002000200020005, "roaming_cobranca": 0.00010001000100010003, "sem_correspondencia": 0.00020002000200020005}, "confidence": 0.9476, "input_tokens": 302, "latency_ms": 22.473593000000847} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao", "negociacao_religacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_duvida": 0.019598040195980403, "vas_consulta": 0.019598040195980403, "conta_segunda_via": 0.20737926207379262, "fidelidade_resgate": 0.0201979802019798, "conta_contestacao": 0.07629237076292371, "suporte_sem_sinal": 0.0235976402359764, "negociacao_religacao": 0.41885811418858115, "cadastro_atualizacao": 0.018998100189981, "negociacao_divida": 0.018998100189981, "conta_pagamento_confirmacao": 0.13598640135986403, "fidelidade_pontos": 0.019598040195980403, "sem_correspondencia": 0.0208979102089791}, "confidence": 0.2804, "input_tokens": 321, "latency_ms": 22.707844999985127} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_divida": 0.0007000700070007002, "conta_pagamento_confirmacao": 0.48824882488248833, "plano_troca": 0.0007000700070007002, "negociacao_religacao": 0.023902390239023907, "roaming_pacote": 0.0008000800080008002, "conta_segunda_via": 0.0010001000100010003, "marketplace_pedido": 0.43764376437643765, "conta_debito_automatico_digital": 0.0012001200120012002, "conta_vencimento": 0.038203820382038206, "conta_contestacao": 0.0014001400140014003, "conta_explicacao": 0.0009000900090009002, "sem_correspondencia": 0.005300530053005301}, "confidence": 0.5973, "input_tokens": 301, "latency_ms": 22.362657000002173} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.051394860513948606, "conta_segunda_via": 0.06009399060093991, "conta_pagamento_confirmacao": 0.11578842115788421, "sem_correspondencia": 0.7727227277272273}, "confidence": 0.4444, "input_tokens": 173, "latency_ms": 21.10760099998288} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 119, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.029202920292029203, "conta_contestacao": 0.1556155615561556, "conta_debito_automatico_digital": 0.0242024202420242, "negociacao_religacao": 0.05300530053005301, "conta_vencimento": 0.025002500250025005, "conta_explicacao": 0.06490649064906491, "conta_pagamento_confirmacao": 0.5063506350635063, "sem_correspondencia": 0.1417141714171417}, "confidence": 0.2643, "input_tokens": 251, "latency_ms": 22.089555000007977} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"negociacao_religacao": 0.0021, "portabilidade": 0.0035, "conta_contestacao": 0.0046, "conta_debito_automatico_digital": 0.0001, "conta_pagamento_confirmacao": 0.0119, "conta_segunda_via": 0.0007, "conta_explicacao": 0.002, "marketplace_compra": 0.0005, "seguranca_fraude": 0.969, "troca_numero": 0.0002, "conta_vencimento": 0.0008, "sem_correspondencia": 0.0046}, "confidence": 0.9214, "input_tokens": 299, "latency_ms": 22.754843999990726} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["roaming_cobranca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 175, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.0659065906590659, "conta_pagamento_confirmacao": 0.011701170117011701, "negociacao_religacao": 0.017601760176017604, "sem_correspondencia": 0.9047904790479048}, "confidence": 0.7163, "input_tokens": 180, "latency_ms": 21.652501000005486} +{"id": "g0042-negociacao_divida-curto_neutro-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9265, "conta_segunda_via": 0.0024, "negociacao_religacao": 0.0585, "sem_correspondencia": 0.0126}, "confidence": 0.779, "input_tokens": 143, "latency_ms": 21.22678599999972} +{"id": "g0042-negociacao_divida-curto_neutro-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 1.0003921537242598e-06, "plano_nova_linha": 1.0003921537242598e-06, "negociacao_divida": 0.9810845851573816, "roaming_pacote": 1.0003921537242598e-06, "recarga_realizar": 1.0003921537242598e-06, "conta_explicacao": 0.0003001176461172779, "fidelidade_pontos": 0.00010003921537242598, "suporte_configuracao": 1.0003921537242598e-06, "conta_vencimento": 1.0003921537242598e-06, "troca_numero": 1.0003921537242598e-06, "beneficios_consulta": 0.00010003921537242598, "negociacao_religacao": 0.012304823490808397, "conta_debito_automatico_digital": 0.005802274491600707, "marketplace_pedido": 0.00010003921537242598, "cadastro_atualizacao": 1.0003921537242598e-06, "sem_correspondencia": 0.00020007843074485197}, "confidence": 0.9592, "input_tokens": 282, "latency_ms": 22.85196799999767} +{"id": "g0042-negociacao_divida-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.1167, "conta_segunda_via": 0.0291, "conta_explicacao": 0.5409, "sem_correspondencia": 0.3133}, "confidence": 0.2429, "input_tokens": 141, "latency_ms": 21.75581800000259} +{"id": "g0042-negociacao_divida-curto_neutro-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.3325, "conta_segunda_via": 0.0226, "negociacao_religacao": 0.0569, "sem_correspondencia": 0.588}, "confidence": 0.3312, "input_tokens": 140, "latency_ms": 21.427531999989924} +{"id": "g0042-negociacao_divida-curto_neutro-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 9.99985000224997e-07, "troca_numero": 9.99985000224997e-07, "desconto_retencao": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "plano_troca": 9.99985000224997e-07, "negociacao_divida": 0.9999850002249969, "roaming_duvida": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 26.06138200002306} +{"id": "g0042-negociacao_divida-curto_neutro-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"negociacao_religacao": 0.003700000000000001, "parceiros_ofertas": 0.00030000000000000003, "atendimento_humano": 0.0021000000000000003, "plano_consulta": 0.6896000000000001, "recarga_saldo": 0.0023000000000000004, "roaming_pacote": 0.00030000000000000003, "marketplace_pedido": 0.005200000000000001, "conta_segunda_via": 0.004000000000000001, "suporte_configuracao": 0.003000000000000001, "negociacao_divida": 0.004900000000000001, "plano_troca": 0.24590000000000006, "conta_contestacao": 0.0048000000000000004, "beneficios_consulta": 0.028700000000000007, "suporte_chip_esim": 0.0013000000000000002, "portabilidade": 0.0014000000000000002, "sem_correspondencia": 0.0025000000000000005}, "confidence": 0.6728, "input_tokens": 289, "latency_ms": 23.27757500000871} +{"id": "g0042-negociacao_divida-curto_neutro-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"beneficios_consulta": 9.999000099990004e-05, "internet_pacote_adicional": 0.00019998000199980009, "portabilidade": 9.999000099990004e-05, "negociacao_divida": 0.9755024497550248, "recarga_nao_creditada": 0.00039996000399960017, "roaming_cobranca": 9.999000099990004e-05, "cancelamento_linha": 0.005099490050994902, "vas_consulta": 9.999000099990004e-05, "conta_vencimento": 9.999000099990004e-05, "negociacao_religacao": 0.011498850114988503, "plano_troca": 9.999000099990004e-05, "fidelidade_resgate": 0.003999600039996001, "conta_segunda_via": 9.999000099990004e-05, "internet_consumo": 9.999000099990004e-05, "fidelidade_pontos": 0.00039996000399960017, "sem_correspondencia": 0.0020997900209979007}, "confidence": 0.9452, "input_tokens": 286, "latency_ms": 23.267922000002272} +{"id": "g0042-negociacao_divida-curto_neutro-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"troca_numero": 0.0009, "internet_problema_conexao": 0.0006, "conta_segunda_via": 0.017, "negociacao_religacao": 0.018, "negociacao_divida": 0.958, "suporte_chip_esim": 0.0009, "marketplace_compra": 0.0009, "sem_correspondencia": 0.0037}, "confidence": 0.891, "input_tokens": 219, "latency_ms": 22.750059000003375} +{"id": "g0042-negociacao_divida-curto_neutro-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.0017000000000000001, "plano_troca": 0.00030000000000000003, "roaming_duvida": 0.014600000000000002, "seguranca_perda_roubo": 0.0039000000000000003, "negociacao_divida": 0.9702000000000001, "negociacao_religacao": 0.005300000000000001, "cadastro_atualizacao": 0.00030000000000000003, "internet_consumo": 0.0007000000000000001, "parceiros_ofertas": 0.0007000000000000001, "recarga_realizar": 0.0004000000000000001, "cancelamento_linha": 0.0013000000000000002, "sem_correspondencia": 0.0006000000000000001}, "confidence": 0.9265, "input_tokens": 277, "latency_ms": 22.643183000013778} +{"id": "g0042-negociacao_divida-curto_neutro-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.0649064906490649, "negociacao_religacao": 0.7032703270327032, "conta_segunda_via": 0.2111211121112111, "sem_correspondencia": 0.0207020702070207}, "confidence": 0.3985, "input_tokens": 141, "latency_ms": 20.85980300000756} +{"id": "g0042-negociacao_divida-curto_neutro-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"roaming_cobranca": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "negociacao_divida": 0.9999890001209993, "conta_segunda_via": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 22.451042999989568} +{"id": "g0042-negociacao_divida-curto_neutro-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"atendimento_humano": 0.00010000930086498044, "fidelidade_pontos": 1.0000930086498043e-06, "roaming_cobranca": 1.0000930086498043e-06, "negociacao_religacao": 0.04330402727453653, "conta_explicacao": 0.00010000930086498044, "negociacao_divida": 0.9560889162692129, "conta_segunda_via": 1.0000930086498043e-06, "beneficios_consulta": 1.0000930086498043e-06, "recarga_nao_creditada": 1.0000930086498043e-06, "seguranca_fraude": 0.00040003720345992177, "parceiros_ofertas": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9256, "input_tokens": 275, "latency_ms": 23.035222000004296} +{"id": "g0045-negociacao_divida-regionalismo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.1250874912508749, "conta_segunda_via": 0.030096990300969902, "negociacao_divida": 0.0324967503249675, "sem_correspondencia": 0.8123187681231877}, "confidence": 0.5344, "input_tokens": 164, "latency_ms": 21.1058320000177} +{"id": "g0045-negociacao_divida-regionalismo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"desconto_retencao": 0.0005000500050005002, "negociacao_divida": 0.7700770077007701, "suporte_chip_esim": 0.003800380038003801, "plano_troca": 0.00010001000100010003, "beneficios_consulta": 0.00010001000100010003, "conta_segunda_via": 0.008600860086008601, "recarga_realizar": 0.00010001000100010003, "bonus_nao_recebido": 0.0015001500150015003, "negociacao_religacao": 0.21052105210521052, "conta_pagamento_confirmacao": 0.00030003000300030005, "recarga_saldo": 0.00010001000100010003, "sem_correspondencia": 0.004300430043004301}, "confidence": 0.7443, "input_tokens": 305, "latency_ms": 23.64377100002457} +{"id": "g0045-negociacao_divida-regionalismo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.3027302730273027, "negociacao_divida": 0.4405440544054405, "conta_segunda_via": 0.0582058205820582, "sem_correspondencia": 0.1985198519851985}, "confidence": 0.1276, "input_tokens": 158, "latency_ms": 21.040566000010585} +{"id": "g0045-negociacao_divida-regionalismo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9990989107921684, "negociacao_religacao": 0.0008000792078415763, "conta_segunda_via": 1.0000990098019702e-06, "sem_correspondencia": 0.00010000990098019704}, "confidence": 0.9942, "input_tokens": 155, "latency_ms": 20.810794999988502} +{"id": "g0045-negociacao_divida-regionalismo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 136, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_vencimento": 0.0053, "recarga_saldo": 0.005, "negociacao_divida": 0.2896, "vas_cancelamento": 0.115, "bonus_nao_recebido": 0.0545, "vas_contratacao": 0.0242, "suporte_chip_esim": 0.0144, "conta_pagamento_confirmacao": 0.0028, "internet_consumo": 0.0124, "conta_segunda_via": 0.0369, "negociacao_religacao": 0.3762, "sem_correspondencia": 0.0637}, "confidence": 0.3129, "input_tokens": 308, "latency_ms": 22.666170000007924} +{"id": "g0045-negociacao_divida-regionalismo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0485, "conta_segunda_via": 0.0148, "negociacao_divida": 0.9119, "sem_correspondencia": 0.0248}, "confidence": 0.7224, "input_tokens": 163, "latency_ms": 20.84335000000692} +{"id": "g0045-negociacao_divida-regionalismo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 1.000290084124396e-06, "vas_cancelamento": 1.000290084124396e-06, "portabilidade": 1.000290084124396e-06, "atendimento_humano": 1.000290084124396e-06, "negociacao_divida": 0.9996899100739213, "marketplace_compra": 1.000290084124396e-06, "plano_troca": 1.000290084124396e-06, "suporte_sem_sinal": 1.000290084124396e-06, "conta_vencimento": 1.000290084124396e-06, "negociacao_religacao": 0.0003000870252373188, "seguranca_fraude": 1.000290084124396e-06, "sem_correspondencia": 1.000290084124396e-06}, "confidence": 0.9976, "input_tokens": 294, "latency_ms": 22.605175999984795} +{"id": "g0045-negociacao_divida-regionalismo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 9.99997000009e-07, "negociacao_religacao": 9.99997000009e-07, "negociacao_divida": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 157, "latency_ms": 20.774668000001384} +{"id": "g0045-negociacao_divida-regionalismo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.859687964368499, "internet_pacote_adicional": 9.999860001959975e-07, "roaming_pacote": 9.999860001959975e-07, "conta_segunda_via": 9.999860001959975e-07, "conta_debito_automatico_digital": 9.999860001959975e-07, "cadastro_atualizacao": 9.999860001959975e-07, "roaming_cobranca": 9.999860001959975e-07, "suporte_configuracao": 9.999860001959975e-07, "negociacao_religacao": 0.14029803582749845, "marketplace_pedido": 9.999860001959975e-07, "internet_consumo": 9.999860001959975e-07, "roaming_duvida": 9.999860001959975e-07, "portabilidade": 9.999860001959975e-07, "conta_pagamento_confirmacao": 9.999860001959975e-07, "marketplace_compra": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.8537, "input_tokens": 303, "latency_ms": 22.64298899999062} +{"id": "g0045-negociacao_divida-regionalismo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0152, "negociacao_divida": 0.8487, "conta_segunda_via": 0.1301, "sem_correspondencia": 0.006}, "confidence": 0.6401, "input_tokens": 154, "latency_ms": 20.865834000005634} +{"id": "g0045-negociacao_divida-regionalismo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 131, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"bonus_nao_recebido": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "roaming_cobranca": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "negociacao_divida": 0.9999890001209993, "fidelidade_resgate": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "internet_consumo": 9.999890001209994e-07, "conta_segunda_via": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 305, "latency_ms": 22.643825999978162} +{"id": "g0045-negociacao_divida-regionalismo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"recarga_saldo": 0.0013998600139986002, "negociacao_divida": 0.42115788421157885, "fidelidade_resgate": 0.4018598140185981, "plano_troca": 0.005499450054994501, "recarga_realizar": 0.0024997500249975004, "conta_segunda_via": 0.0011998800119988001, "beneficios_consulta": 0.0013998600139986002, "negociacao_religacao": 0.057894210578942104, "atendimento_humano": 0.0008999100089991, "vas_contratacao": 0.04079592040795921, "conta_contestacao": 0.0017998200179982, "conta_vencimento": 0.0287971202879712, "roaming_duvida": 0.0178982101789821, "seguranca_fraude": 0.004899510048995101, "suporte_configuracao": 0.0011998800119988001, "sem_correspondencia": 0.010798920107989201}, "confidence": 0.5056, "input_tokens": 320, "latency_ms": 22.829982000018845} +{"id": "g0048-negociacao_divida-indireto_multiplo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0022, "conta_segunda_via": 0.0022, "negociacao_religacao": 0.0053, "sem_correspondencia": 0.9903}, "confidence": 0.9537, "input_tokens": 155, "latency_ms": 20.670631999990974} +{"id": "g0048-negociacao_divida-indireto_multiplo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao", "conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"negociacao_divida": 0.00010001000100010001, "negociacao_religacao": 0.00010001000100010001, "conta_segunda_via": 0.9987998799879988, "sem_correspondencia": 0.001000100010001}, "confidence": 0.9924, "input_tokens": 163, "latency_ms": 20.617209000022285} +{"id": "g0048-negociacao_divida-indireto_multiplo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.28932893289328937, "recarga_nao_creditada": 0.04400440044004401, "vas_cancelamento": 0.03650365036503651, "seguranca_fraude": 0.16621662166216622, "suporte_configuracao": 0.13141314131413143, "negociacao_divida": 0.2761276127612762, "conta_segunda_via": 0.023202320232023205, "sem_correspondencia": 0.03320332033203321}, "confidence": 0.1643, "input_tokens": 244, "latency_ms": 22.11693099999934} +{"id": "g0048-negociacao_divida-indireto_multiplo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_divida", "negociacao_religacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 1.0000930086498043e-06, "parceiros_ofertas": 1.0000930086498043e-06, "vas_contratacao": 1.0000930086498043e-06, "cadastro_atualizacao": 1.0000930086498043e-06, "negociacao_divida": 1.0000930086498043e-06, "conta_segunda_via": 1.0000930086498043e-06, "negociacao_religacao": 0.9999929993489395, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9993, "input_tokens": 228, "latency_ms": 22.061280000002625} +{"id": "g0048-negociacao_divida-indireto_multiplo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.996787041768457, "conta_segunda_via": 9.999870001689977e-07, "marketplace_compra": 9.999870001689977e-07, "vas_contratacao": 9.999870001689977e-07, "recarga_saldo": 9.999870001689977e-07, "plano_troca": 9.999870001689977e-07, "fidelidade_pontos": 9.999870001689978e-05, "internet_consumo": 9.999870001689977e-07, "cadastro_atualizacao": 9.999870001689977e-07, "cancelamento_linha": 9.999870001689977e-07, "suporte_chip_esim": 9.999870001689977e-07, "conta_contestacao": 9.999870001689977e-07, "negociacao_religacao": 0.003099959700523893, "internet_pacote_adicional": 9.999870001689977e-07, "plano_nova_linha": 9.999870001689977e-07, "sem_correspondencia": 9.999870001689977e-07}, "confidence": 0.9921, "input_tokens": 299, "latency_ms": 22.85995799999796} +{"id": "g0048-negociacao_divida-indireto_multiplo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"roaming_duvida": 0.00019999980000020003, "conta_segunda_via": 0.0005999994000006, "negociacao_religacao": 0.0006999993000007, "seguranca_perda_roubo": 0.00019999980000020003, "cadastro_atualizacao": 9.99999000001e-07, "marketplace_compra": 0.0006999993000007, "negociacao_divida": 0.995899004100996, "conta_contestacao": 9.999990000010002e-05, "conta_explicacao": 0.00019999980000020003, "fidelidade_pontos": 0.0010999989000011002, "troca_numero": 9.999990000010002e-05, "sem_correspondencia": 0.00019999980000020003}, "confidence": 0.9859, "input_tokens": 301, "latency_ms": 22.472444999976915} +{"id": "g0048-negociacao_divida-indireto_multiplo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.0101010101010101, "beneficios_consulta": 0.0023002300230023, "seguranca_fraude": 0.0081008100810081, "vas_consulta": 0.0153015301530153, "conta_explicacao": 0.057905790579057904, "vas_contratacao": 0.0014001400140014, "marketplace_compra": 0.0013001300130013002, "suporte_sem_sinal": 0.0005000500050005, "cancelamento_linha": 0.5124512451245125, "marketplace_pedido": 0.0017001700170017002, "recarga_nao_creditada": 0.008500850085008501, "negociacao_religacao": 0.0018001800180018, "reclamacao_atendimento": 0.0015001500150015003, "negociacao_divida": 0.37493749374937496, "conta_segunda_via": 0.0006000600060006, "sem_correspondencia": 0.0016001600160016002}, "confidence": 0.5859, "input_tokens": 295, "latency_ms": 22.672709000005398} +{"id": "g0048-negociacao_divida-indireto_multiplo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"marketplace_compra": 0.00019994001799460164, "conta_contestacao": 0.0003998800359892033, "conta_segunda_via": 0.00019994001799460164, "conta_debito_automatico_digital": 0.00019994001799460164, "negociacao_divida": 0.0003998800359892033, "vas_consulta": 0.00019994001799460164, "atendimento_humano": 0.00019994001799460164, "recarga_realizar": 0.9973008097570729, "internet_pacote_adicional": 0.00019994001799460164, "negociacao_religacao": 0.00019994001799460164, "desconto_retencao": 0.0002999100269919024, "sem_correspondencia": 0.00019994001799460164}, "confidence": 0.9911, "input_tokens": 289, "latency_ms": 22.327870999987454} +{"id": "g0048-negociacao_divida-indireto_multiplo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0015, "negociacao_divida": 0.9978, "conta_segunda_via": 0.0001, "sem_correspondencia": 0.0006}, "confidence": 0.9878, "input_tokens": 147, "latency_ms": 22.35777600000688} +{"id": "g0048-negociacao_divida-indireto_multiplo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.0814, "negociacao_divida": 0.2469, "negociacao_religacao": 0.0559, "sem_correspondencia": 0.6158}, "confidence": 0.2719, "input_tokens": 148, "latency_ms": 23.16213399998901} +{"id": "g0048-negociacao_divida-indireto_multiplo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "roaming_pacote": 9.999930000489998e-07, "marketplace_pedido": 9.999930000489998e-07, "negociacao_religacao": 9.999930000489998e-07, "conta_segunda_via": 9.999930000489998e-07, "negociacao_divida": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 22.88470900001016} +{"id": "g0048-negociacao_divida-indireto_multiplo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 119, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"plano_consulta": 1.0000910082817534e-06, "desconto_retencao": 1.0000910082817534e-06, "roaming_cobranca": 1.0000910082817534e-06, "suporte_configuracao": 1.0000910082817534e-06, "fidelidade_resgate": 0.992990362122953, "internet_problema_conexao": 1.0000910082817534e-06, "negociacao_religacao": 1.0000910082817534e-06, "negociacao_divida": 0.0067006097554877485, "conta_segunda_via": 1.0000910082817534e-06, "internet_pacote_adicional": 1.0000910082817534e-06, "conta_debito_automatico_digital": 0.000300027302484526, "sem_correspondencia": 1.0000910082817534e-06}, "confidence": 0.9823, "input_tokens": 294, "latency_ms": 22.81705999999417} +{"id": "g0050-negociacao_religacao-informal_abreviado-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"recarga_saldo": 0.0011001100110011003, "recarga_realizar": 0.0011001100110011003, "bonus_nao_recebido": 0.0011001100110011003, "troca_numero": 0.13241324132413243, "conta_segunda_via": 0.0011001100110011003, "vas_cancelamento": 0.0014001400140014003, "vas_consulta": 0.0011001100110011003, "reclamacao_atendimento": 0.0011001100110011003, "negociacao_divida": 0.0011001100110011003, "negociacao_religacao": 0.008100810081008101, "plano_troca": 0.0011001100110011003, "conta_pagamento_confirmacao": 0.0012001200120012002, "cadastro_atualizacao": 0.0011001100110011003, "suporte_sem_sinal": 0.0011001100110011003, "seguranca_perda_roubo": 0.8378837883788379, "sem_correspondencia": 0.008000800080008003}, "confidence": 0.7884, "input_tokens": 295, "latency_ms": 23.00920199999723} +{"id": "g0050-negociacao_religacao-informal_abreviado-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.04031612645058024, "bonus_nao_recebido": 0.06252501000400161, "roaming_duvida": 0.16466586634653863, "beneficios_consulta": 0.04031612645058024, "conta_debito_automatico_digital": 0.04031612645058024, "internet_pacote_adicional": 0.23219287715086037, "suporte_sem_sinal": 0.05022008803521409, "reclamacao_atendimento": 0.041616646658663464, "conta_pagamento_confirmacao": 0.03911564625850341, "marketplace_pedido": 0.04031612645058024, "negociacao_divida": 0.041616646658663464, "seguranca_perda_roubo": 0.041616646658663464, "vas_contratacao": 0.041616646658663464, "suporte_chip_esim": 0.04031612645058024, "negociacao_religacao": 0.04031612645058024, "sem_correspondencia": 0.0429171668667467}, "confidence": 0.0883, "input_tokens": 293, "latency_ms": 22.925270000001774} +{"id": "g0050-negociacao_religacao-informal_abreviado-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"cadastro_atualizacao": 0.002299540091981604, "troca_numero": 0.13487302539492102, "conta_segunda_via": 0.0021995600879824036, "recarga_nao_creditada": 0.002299540091981604, "conta_vencimento": 0.002299540091981604, "negociacao_religacao": 0.002299540091981604, "marketplace_pedido": 0.002299540091981604, "negociacao_divida": 0.002299540091981604, "vas_consulta": 0.0021995600879824036, "internet_problema_conexao": 0.7093581283743252, "conta_pagamento_confirmacao": 0.0021995600879824036, "conta_contestacao": 0.0037992401519696063, "suporte_sem_sinal": 0.09128174365126976, "reclamacao_atendimento": 0.0021995600879824036, "plano_consulta": 0.0021995600879824036, "sem_correspondencia": 0.03589282143571286}, "confidence": 0.6309, "input_tokens": 293, "latency_ms": 22.801434000001564} +{"id": "g0050-negociacao_religacao-informal_abreviado-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.000999900009999, "fidelidade_pontos": 0.00029997000299970003, "suporte_chip_esim": 0.015898410158984102, "cancelamento_linha": 0.25187481251874816, "parceiros_ofertas": 0.00029997000299970003, "suporte_sem_sinal": 0.000999900009999, "reclamacao_atendimento": 0.00019998000199980003, "seguranca_fraude": 0.05219478052194781, "recarga_saldo": 0.0007999200079992001, "conta_pagamento_confirmacao": 0.00019998000199980003, "internet_pacote_adicional": 0.00019998000199980003, "desconto_retencao": 0.00029997000299970003, "negociacao_divida": 0.00019998000199980003, "vas_cancelamento": 0.674032596740326, "conta_debito_automatico_digital": 0.00029997000299970003, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.6837, "input_tokens": 289, "latency_ms": 22.577512999987448} +{"id": "g0050-negociacao_religacao-informal_abreviado-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.1524, "negociacao_religacao": 0.2084, "suporte_sem_sinal": 0.3544, "sem_correspondencia": 0.2848}, "confidence": 0.0342, "input_tokens": 147, "latency_ms": 20.78888200000506} +{"id": "g0050-negociacao_religacao-informal_abreviado-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.9278072192780722, "suporte_sem_sinal": 0.012398760123987601, "conta_pagamento_confirmacao": 0.0120987901209879, "sem_correspondencia": 0.0476952304769523}, "confidence": 0.7675, "input_tokens": 147, "latency_ms": 21.615827000005083} +{"id": "g0050-negociacao_religacao-informal_abreviado-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7642764276427643, "negociacao_religacao": 0.052805280528052806, "conta_pagamento_confirmacao": 0.056205620562056205, "sem_correspondencia": 0.1267126712671267}, "confidence": 0.4341, "input_tokens": 146, "latency_ms": 21.16178200000718} +{"id": "g0050-negociacao_religacao-informal_abreviado-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"troca_numero": 0.0341, "seguranca_fraude": 0.2791, "negociacao_divida": 0.009, "negociacao_religacao": 0.0326, "roaming_pacote": 0.0088, "suporte_sem_sinal": 0.0618, "parceiros_ofertas": 0.0088, "cadastro_atualizacao": 0.0266, "bonus_nao_recebido": 0.0116, "fidelidade_resgate": 0.1339, "reclamacao_atendimento": 0.0201, "roaming_duvida": 0.0504, "desconto_retencao": 0.0085, "conta_pagamento_confirmacao": 0.0093, "atendimento_humano": 0.0722, "sem_correspondencia": 0.2332}, "confidence": 0.228, "input_tokens": 291, "latency_ms": 22.781509999987293} +{"id": "g0050-negociacao_religacao-informal_abreviado-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.14758524147585242, "suporte_chip_esim": 0.037896210378962104, "conta_pagamento_confirmacao": 0.18368163183681632, "parceiros_ofertas": 0.020597940205979402, "conta_contestacao": 0.016598340165983404, "negociacao_divida": 0.0160983901609839, "negociacao_religacao": 0.0160983901609839, "sem_correspondencia": 0.5614438556144385}, "confidence": 0.3641, "input_tokens": 234, "latency_ms": 21.921600000013086} +{"id": "g0050-negociacao_religacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0003000564106051937, "roaming_cobranca": 1.0001880353506457e-06, "reclamacao_atendimento": 1.0001880353506457e-06, "suporte_configuracao": 1.0001880353506457e-06, "desconto_retencao": 1.0001880353506457e-06, "internet_pacote_adicional": 1.0001880353506457e-06, "cancelamento_linha": 0.9994879037259002, "roaming_pacote": 0.00010001880353506458, "roaming_duvida": 1.0001880353506457e-06, "vas_cancelamento": 1.0001880353506457e-06, "suporte_sem_sinal": 1.0001880353506457e-06, "troca_numero": 0.00010001880353506458, "conta_pagamento_confirmacao": 1.0001880353506457e-06, "plano_troca": 1.0001880353506457e-06, "negociacao_divida": 1.0001880353506457e-06, "sem_correspondencia": 1.0001880353506457e-06}, "confidence": 0.9975, "input_tokens": 288, "latency_ms": 22.118048999999473} +{"id": "g0050-negociacao_religacao-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_pontos": 0.006098780243951209, "negociacao_divida": 0.0024995000999800034, "seguranca_perda_roubo": 0.010797840431913616, "plano_nova_linha": 0.5245950809838031, "suporte_sem_sinal": 0.015896820635872822, "conta_segunda_via": 0.0024995000999800034, "roaming_duvida": 0.0025994801039792037, "atendimento_humano": 0.39832033593281335, "conta_contestacao": 0.0025994801039792037, "conta_pagamento_confirmacao": 0.0025994801039792037, "fidelidade_resgate": 0.022395520895820833, "sem_correspondencia": 0.009098180363927214}, "confidence": 0.5756, "input_tokens": 287, "latency_ms": 22.388016000007838} +{"id": "g0050-negociacao_religacao-informal_abreviado-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_pacote": 0.01590318063612723, "negociacao_divida": 0.01590318063612723, "plano_troca": 0.017003400680136033, "conta_vencimento": 0.016403280656131232, "negociacao_religacao": 0.015403080616123228, "bonus_nao_recebido": 0.016403280656131232, "internet_problema_conexao": 0.47279455891178246, "internet_consumo": 0.02110422084416884, "conta_pagamento_confirmacao": 0.01130226045209042, "internet_pacote_adicional": 0.015403080616123228, "recarga_nao_creditada": 0.015403080616123228, "suporte_sem_sinal": 0.015403080616123228, "reclamacao_atendimento": 0.01590318063612723, "recarga_saldo": 0.016403280656131232, "plano_nova_linha": 0.28905781156231247, "sem_correspondencia": 0.030206041208241656}, "confidence": 0.3949, "input_tokens": 293, "latency_ms": 22.650362999996787} +{"id": "g0051-negociacao_religacao-erros_digitacao-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"roaming_pacote": 0.004200000000000001, "suporte_sem_sinal": 0.0004000000000000001, "conta_contestacao": 0.00030000000000000003, "plano_troca": 0.00020000000000000004, "negociacao_religacao": 0.004600000000000001, "conta_pagamento_confirmacao": 0.9842000000000001, "negociacao_divida": 0.00010000000000000002, "plano_nova_linha": 0.004700000000000001, "portabilidade": 0.0005000000000000001, "atendimento_humano": 0.00020000000000000004, "marketplace_compra": 0.00030000000000000003, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9571, "input_tokens": 282, "latency_ms": 22.322404999982837} +{"id": "g0051-negociacao_religacao-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"suporte_sem_sinal": 0.011396581025692293, "troca_numero": 0.6648005598320504, "negociacao_divida": 0.0031990402879136263, "conta_pagamento_confirmacao": 0.0032990102969109266, "bonus_nao_recebido": 0.003099070278916325, "plano_consulta": 0.003099070278916325, "recarga_saldo": 0.005198440467859642, "roaming_cobranca": 0.16804958512446266, "conta_explicacao": 0.0032990102969109266, "reclamacao_atendimento": 0.09357192842147356, "seguranca_fraude": 0.014995501349595122, "sem_correspondencia": 0.02599220233929821}, "confidence": 0.5494, "input_tokens": 285, "latency_ms": 25.23550999998747} +{"id": "g0051-negociacao_religacao-erros_digitacao-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_vencimento": 0.00039996000399960006, "seguranca_perda_roubo": 0.0034996500349965005, "negociacao_religacao": 0.0025997400259974, "cancelamento_linha": 0.9744025597440257, "negociacao_divida": 0.0004999500049995, "parceiros_ofertas": 0.00039996000399960006, "plano_consulta": 0.0007999200079992001, "conta_pagamento_confirmacao": 0.0092990700929907, "suporte_sem_sinal": 0.0036996300369963007, "conta_contestacao": 0.0011998800119988001, "vas_contratacao": 0.0007999200079992001, "sem_correspondencia": 0.0023997600239976003}, "confidence": 0.9324, "input_tokens": 281, "latency_ms": 22.896172000002935} +{"id": "g0051-negociacao_religacao-erros_digitacao-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_pagamento_confirmacao": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "plano_troca": 9.99985000224997e-07, "negociacao_divida": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "cadastro_atualizacao": 9.99985000224997e-07, "internet_pacote_adicional": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "cancelamento_linha": 0.9999850002249969, "recarga_saldo": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 296, "latency_ms": 22.17575000000238} +{"id": "g0051-negociacao_religacao-erros_digitacao-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.26612661266126614, "bonus_nao_recebido": 0.08370837083708371, "suporte_sem_sinal": 0.09790979097909792, "conta_pagamento_confirmacao": 0.08120812081208122, "plano_troca": 0.08370837083708371, "portabilidade": 0.08910891089108912, "negociacao_religacao": 0.18011801180118014, "sem_correspondencia": 0.11811181118111812}, "confidence": 0.05, "input_tokens": 240, "latency_ms": 21.709215000015547} +{"id": "g0051-negociacao_religacao-erros_digitacao-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0071992800719928, "fidelidade_pontos": 0.0641935806419358, "suporte_chip_esim": 0.0073992600739926015, "reclamacao_atendimento": 0.0071992800719928, "marketplace_pedido": 0.0081991800819918, "suporte_sem_sinal": 0.007899210078992101, "parceiros_ofertas": 0.0073992600739926015, "conta_pagamento_confirmacao": 0.6098390160983902, "conta_debito_automatico_digital": 0.010798920107989201, "seguranca_perda_roubo": 0.1827817218278172, "cadastro_atualizacao": 0.0071992800719928, "portabilidade": 0.031296870312968704, "conta_vencimento": 0.0086991300869913, "plano_consulta": 0.0071992800719928, "negociacao_divida": 0.0071992800719928, "sem_correspondencia": 0.0254974502549745}, "confidence": 0.492, "input_tokens": 296, "latency_ms": 22.41908400000625} +{"id": "g0051-negociacao_religacao-erros_digitacao-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.32880000000000004, "conta_pagamento_confirmacao": 0.006500000000000001, "negociacao_divida": 0.006500000000000001, "parceiros_ofertas": 0.006700000000000001, "atendimento_humano": 0.32760000000000006, "roaming_duvida": 0.015900000000000004, "suporte_sem_sinal": 0.30060000000000003, "sem_correspondencia": 0.007400000000000001}, "confidence": 0.3778, "input_tokens": 223, "latency_ms": 22.226111999998466} +{"id": "g0051-negociacao_religacao-erros_digitacao-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_pagamento_confirmacao": 0.014001400140014001, "negociacao_religacao": 0.0588058805880588, "atendimento_humano": 0.14561456145614562, "conta_vencimento": 0.013101310131013101, "recarga_realizar": 0.023002300230023, "plano_troca": 0.014001400140014001, "negociacao_divida": 0.013101310131013101, "fidelidade_pontos": 0.013501350135013501, "suporte_sem_sinal": 0.08690869086908691, "suporte_configuracao": 0.08430843084308431, "plano_nova_linha": 0.49254925492549256, "sem_correspondencia": 0.0411041104110411}, "confidence": 0.3053, "input_tokens": 284, "latency_ms": 22.577038999997967} +{"id": "g0051-negociacao_religacao-erros_digitacao-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"suporte_configuracao": 0.0030003000300030005, "roaming_cobranca": 0.7523752375237523, "negociacao_religacao": 0.0033003300330033004, "plano_consulta": 0.0031003100310031, "recarga_realizar": 0.006000600060006001, "internet_problema_conexao": 0.058205820582058206, "seguranca_perda_roubo": 0.1277127712771277, "conta_pagamento_confirmacao": 0.0048004800480048, "negociacao_divida": 0.0030003000300030005, "suporte_sem_sinal": 0.005100510051005101, "portabilidade": 0.0249024902490249, "sem_correspondencia": 0.008500850085008501}, "confidence": 0.6257, "input_tokens": 290, "latency_ms": 22.79442300002188} +{"id": "g0051-negociacao_religacao-erros_digitacao-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_divida": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "atendimento_humano": 9.999850002249973e-07, "cancelamento_linha": 0.9999850002249974, "reclamacao_atendimento": 9.999850002249973e-07, "conta_vencimento": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "suporte_sem_sinal": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "parceiros_ofertas": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 22.90678399998569} +{"id": "g0051-negociacao_religacao-erros_digitacao-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.12560000000000002, "plano_consulta": 0.12560000000000002, "seguranca_perda_roubo": 0.12180000000000002, "recarga_saldo": 0.12960000000000002, "conta_pagamento_confirmacao": 0.06320000000000002, "negociacao_religacao": 0.18280000000000002, "suporte_sem_sinal": 0.12960000000000002, "sem_correspondencia": 0.12180000000000002}, "confidence": 0.0147, "input_tokens": 233, "latency_ms": 22.34707799999569} +{"id": "g0051-negociacao_religacao-erros_digitacao-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.008898220355928814, "suporte_sem_sinal": 0.061687662467506496, "troca_numero": 0.16646670665866828, "reclamacao_atendimento": 0.02269546090781844, "conta_segunda_via": 0.010097980403919215, "conta_pagamento_confirmacao": 0.015396920615876825, "plano_nova_linha": 0.3510297940411918, "beneficios_consulta": 0.008398320335932814, "negociacao_divida": 0.011097780443911218, "plano_troca": 0.008398320335932814, "conta_vencimento": 0.008598280343931213, "sem_correspondencia": 0.3272345530893821}, "confidence": 0.351, "input_tokens": 277, "latency_ms": 23.39217200000121} +{"id": "g0053-negociacao_religacao-emocional-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.09739026097390259, "negociacao_religacao": 0.2335766423357664, "internet_pacote_adicional": 0.09739026097390259, "suporte_sem_sinal": 0.09439056094390559, "conta_pagamento_confirmacao": 0.09439056094390559, "negociacao_divida": 0.10048995100489949, "fidelidade_resgate": 0.10048995100489949, "sem_correspondencia": 0.18188181181881807}, "confidence": 0.0331, "input_tokens": 271, "latency_ms": 23.203542999993942} +{"id": "g0053-negociacao_religacao-emocional-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 145, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.19070000000000004, "conta_pagamento_confirmacao": 0.0013000000000000002, "suporte_sem_sinal": 0.8028000000000001, "sem_correspondencia": 0.005200000000000001}, "confidence": 0.6189, "input_tokens": 166, "latency_ms": 21.495025000007217} +{"id": "g0053-negociacao_religacao-emocional-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9995859643929375, "fidelidade_resgate": 1.0000860073966356e-06, "conta_pagamento_confirmacao": 1.0000860073966356e-06, "conta_debito_automatico_digital": 1.0000860073966356e-06, "plano_troca": 1.0000860073966356e-06, "internet_consumo": 0.0004000344029586543, "marketplace_pedido": 1.0000860073966356e-06, "conta_contestacao": 1.0000860073966356e-06, "conta_segunda_via": 1.0000860073966356e-06, "negociacao_religacao": 1.0000860073966356e-06, "negociacao_divida": 1.0000860073966356e-06, "suporte_sem_sinal": 1.0000860073966356e-06, "troca_numero": 1.0000860073966356e-06, "beneficios_consulta": 1.0000860073966356e-06, "recarga_saldo": 1.0000860073966356e-06, "sem_correspondencia": 1.0000860073966356e-06}, "confidence": 0.9982, "input_tokens": 308, "latency_ms": 23.401949000003697} +{"id": "g0053-negociacao_religacao-emocional-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9169083091690832, "recarga_nao_creditada": 0.0007999200079992001, "negociacao_divida": 0.0007999200079992001, "atendimento_humano": 0.013398660133986603, "suporte_configuracao": 0.0008999100089991, "roaming_cobranca": 0.001999800019998, "conta_pagamento_confirmacao": 0.0008999100089991, "negociacao_religacao": 0.027697230276972302, "suporte_sem_sinal": 0.0008999100089991, "vas_contratacao": 0.0059994000599940004, "internet_problema_conexao": 0.0287971202879712, "sem_correspondencia": 0.0008999100089991}, "confidence": 0.8318, "input_tokens": 302, "latency_ms": 22.827460999991445} +{"id": "g0053-negociacao_religacao-emocional-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_divida": 0.008999100089991, "conta_segunda_via": 0.009599040095990401, "plano_nova_linha": 0.10768923107689232, "seguranca_perda_roubo": 0.032296770322967704, "conta_pagamento_confirmacao": 0.0092990700929907, "desconto_retencao": 0.009899010098990102, "suporte_sem_sinal": 0.39856014398560147, "negociacao_religacao": 0.3043695630436956, "reclamacao_atendimento": 0.013098690130986902, "marketplace_compra": 0.0092990700929907, "roaming_pacote": 0.008999100089991, "sem_correspondencia": 0.08789121087891212}, "confidence": 0.3515, "input_tokens": 302, "latency_ms": 22.48178600001438} +{"id": "g0053-negociacao_religacao-emocional-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"plano_troca": 0.0015001500150015003, "conta_debito_automatico_digital": 0.0014001400140014, "negociacao_religacao": 0.0018001800180018, "troca_numero": 0.8967896789678969, "conta_pagamento_confirmacao": 0.0015001500150015003, "suporte_sem_sinal": 0.09050905090509051, "negociacao_divida": 0.004300430043004301, "sem_correspondencia": 0.0022002200220022005}, "confidence": 0.8112, "input_tokens": 246, "latency_ms": 21.995431999982884} +{"id": "g0053-negociacao_religacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.6514, "internet_pacote_adicional": 0.1459, "negociacao_divida": 0.0124, "marketplace_compra": 0.0127, "conta_debito_automatico_digital": 0.0127, "vas_consulta": 0.0381, "conta_pagamento_confirmacao": 0.0132, "sem_correspondencia": 0.1136}, "confidence": 0.445, "input_tokens": 243, "latency_ms": 22.04738500000758} +{"id": "g0053-negociacao_religacao-emocional-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_sem_sinal": 0.005399460053994602, "negociacao_divida": 0.005399460053994602, "conta_debito_automatico_digital": 0.2213778622137787, "vas_cancelamento": 0.6871312868713131, "conta_pagamento_confirmacao": 0.005399460053994602, "plano_consulta": 0.005399460053994602, "negociacao_religacao": 0.015498450154984505, "reclamacao_atendimento": 0.03189681031896811, "fidelidade_resgate": 0.0054994500549945015, "recarga_nao_creditada": 0.005399460053994602, "vas_consulta": 0.0054994500549945015, "sem_correspondencia": 0.006099390060993902}, "confidence": 0.5995, "input_tokens": 304, "latency_ms": 22.227454999978136} +{"id": "g0053-negociacao_religacao-emocional-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.3547354735473548, "conta_contestacao": 0.00030003000300030005, "vas_contratacao": 0.03650365036503651, "marketplace_compra": 0.005000500050005001, "suporte_sem_sinal": 0.0006000600060006001, "bonus_nao_recebido": 0.0004000400040004001, "recarga_realizar": 0.00030003000300030005, "negociacao_religacao": 0.004000400040004001, "conta_segunda_via": 0.0004000400040004001, "negociacao_divida": 0.0007000700070007002, "suporte_chip_esim": 0.0004000400040004001, "conta_pagamento_confirmacao": 0.00030003000300030005, "parceiros_ofertas": 0.0004000400040004001, "cancelamento_linha": 0.5941594159415942, "marketplace_pedido": 0.0004000400040004001, "sem_correspondencia": 0.0014001400140014003}, "confidence": 0.6794, "input_tokens": 304, "latency_ms": 22.082959999977447} +{"id": "g0053-negociacao_religacao-emocional-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.11348865113488654, "negociacao_divida": 0.8789121087891213, "suporte_sem_sinal": 0.00039996000399960017, "fidelidade_pontos": 0.00039996000399960017, "desconto_retencao": 0.005199480051994801, "conta_pagamento_confirmacao": 0.00039996000399960017, "cadastro_atualizacao": 0.00039996000399960017, "sem_correspondencia": 0.0007999200079992003}, "confidence": 0.805, "input_tokens": 241, "latency_ms": 21.911646999996037} +{"id": "g0053-negociacao_religacao-emocional-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 127, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_debito_automatico_digital": 0.0005000500050005, "conta_contestacao": 0.0006000600060005999, "suporte_chip_esim": 0.0039003900390038996, "negociacao_religacao": 0.0005000500050005, "reclamacao_atendimento": 0.0006000600060005999, "fidelidade_pontos": 0.011201120112011199, "troca_numero": 0.001000100010001, "suporte_sem_sinal": 0.0007000700070006999, "parceiros_ofertas": 0.0005000500050005, "conta_pagamento_confirmacao": 0.0006000600060005999, "negociacao_divida": 0.0005000500050005, "vas_contratacao": 0.0005000500050005, "portabilidade": 0.0006000600060005999, "seguranca_fraude": 0.19361936193619358, "internet_problema_conexao": 0.784078407840784, "sem_correspondencia": 0.0006000600060005999}, "confidence": 0.7711, "input_tokens": 304, "latency_ms": 22.164292000013575} +{"id": "g0053-negociacao_religacao-emocional-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_consulta": 0.00030003000300030005, "recarga_nao_creditada": 0.00010001000100010003, "negociacao_divida": 0.0034003400340034003, "conta_pagamento_confirmacao": 0.00010001000100010003, "suporte_sem_sinal": 0.00010001000100010003, "cancelamento_linha": 0.9831983198319832, "negociacao_religacao": 0.012501250125012504, "sem_correspondencia": 0.00030003000300030005}, "confidence": 0.9524, "input_tokens": 238, "latency_ms": 21.97830500000464} +{"id": "g0058-recarga_realizar-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.0224, "bonus_nao_recebido": 0.1591, "recarga_saldo": 0.0852, "suporte_configuracao": 0.0283, "conta_pagamento_confirmacao": 0.0047, "recarga_nao_creditada": 0.0839, "roaming_pacote": 0.0064, "sem_correspondencia": 0.61}, "confidence": 0.3964, "input_tokens": 225, "latency_ms": 22.204511000012417} +{"id": "g0058-recarga_realizar-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_vencimento": 1.0000910082817534e-06, "reclamacao_atendimento": 1.0000910082817534e-06, "parceiros_ofertas": 1.0000910082817534e-06, "recarga_nao_creditada": 0.9757887967805069, "recarga_saldo": 0.02020183836729142, "seguranca_fraude": 1.0000910082817534e-06, "desconto_retencao": 1.0000910082817534e-06, "conta_pagamento_confirmacao": 1.0000910082817534e-06, "internet_pacote_adicional": 0.00010000910082817536, "roaming_pacote": 1.0000910082817534e-06, "atendimento_humano": 1.0000910082817534e-06, "conta_debito_automatico_digital": 0.0013001183107662795, "conta_explicacao": 0.0004000364033127014, "bonus_nao_recebido": 1.0000910082817534e-06, "conta_contestacao": 0.0016001456132508057, "sem_correspondencia": 0.000600054604969052}, "confidence": 0.9526, "input_tokens": 288, "latency_ms": 22.04267499999446} +{"id": "g0058-recarga_realizar-erros_digitacao-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.999000099990002e-05, "recarga_nao_creditada": 0.0007999200079992001, "recarga_realizar": 0.9971002899710029, "sem_correspondencia": 0.001999800019998}, "confidence": 0.9846, "input_tokens": 131, "latency_ms": 21.17070200000626} +{"id": "g0058-recarga_realizar-erros_digitacao-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_troca": 9.999850002249967e-07, "seguranca_fraude": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "vas_contratacao": 9.999850002249967e-07, "suporte_configuracao": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "marketplace_compra": 9.999850002249967e-07, "desconto_retencao": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "conta_segunda_via": 9.999850002249967e-07, "recarga_nao_creditada": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 22.886024000001726} +{"id": "g0058-recarga_realizar-erros_digitacao-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.005600560056005601, "internet_pacote_adicional": 0.0045004500450045015, "recarga_realizar": 0.8279827982798281, "vas_consulta": 0.02840284028402841, "internet_consumo": 0.013401340134013404, "vas_cancelamento": 0.005800580058005801, "recarga_saldo": 0.008500850085008503, "suporte_chip_esim": 0.024702470247024707, "plano_troca": 0.003500350035003501, "recarga_nao_creditada": 0.011501150115011504, "roaming_duvida": 0.013001300130013004, "sem_correspondencia": 0.05310531053105312}, "confidence": 0.6723, "input_tokens": 281, "latency_ms": 22.406430999978966} +{"id": "g0058-recarga_realizar-erros_digitacao-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"plano_consulta": 0.00020006001800540167, "conta_debito_automatico_digital": 0.005701710513153948, "recarga_realizar": 0.5947784335300591, "conta_vencimento": 0.00020006001800540167, "parceiros_ofertas": 0.00020006001800540167, "cadastro_atualizacao": 0.00020006001800540167, "recarga_saldo": 0.24407322196659, "fidelidade_pontos": 0.0015004501350405124, "cancelamento_linha": 0.0008002400720216067, "atendimento_humano": 0.00020006001800540167, "portabilidade": 0.017605281584475347, "seguranca_perda_roubo": 0.0005001500450135042, "plano_nova_linha": 0.00020006001800540167, "internet_problema_conexao": 0.00030009002700810244, "recarga_nao_creditada": 0.026908072421726523, "sem_correspondencia": 0.10663198959687908}, "confidence": 0.5948, "input_tokens": 291, "latency_ms": 23.08302599999479} +{"id": "g0058-recarga_realizar-erros_digitacao-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 9.999970000090002e-07, "recarga_realizar": 0.9999970000090003, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 135, "latency_ms": 21.281043000016098} +{"id": "g0058-recarga_realizar-erros_digitacao-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"seguranca_perda_roubo": 0.0009000864082951962, "plano_consulta": 1.0000960092168847e-06, "plano_troca": 1.0000960092168847e-06, "recarga_nao_creditada": 1.0000960092168847e-06, "reclamacao_atendimento": 0.00010000960092168848, "marketplace_compra": 0.9676928985182577, "recarga_realizar": 0.009800940890325469, "recarga_saldo": 1.0000960092168847e-06, "bonus_nao_recebido": 0.0009000864082951962, "troca_numero": 0.018701795372355744, "internet_consumo": 0.0003000288027650654, "sem_correspondencia": 0.0016001536147470157}, "confidence": 0.9278, "input_tokens": 277, "latency_ms": 22.940221999988353} +{"id": "g0058-recarga_realizar-erros_digitacao-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_divida": 9.999890001209985e-07, "plano_troca": 9.999890001209985e-07, "conta_segunda_via": 9.999890001209985e-05, "conta_explicacao": 9.999890001209985e-07, "internet_problema_conexao": 9.999890001209985e-05, "desconto_retencao": 9.999890001209985e-07, "internet_pacote_adicional": 9.999890001209985e-07, "roaming_pacote": 9.999890001209985e-07, "negociacao_religacao": 9.999890001209985e-07, "recarga_nao_creditada": 0.9773892487182639, "portabilidade": 9.999890001209985e-07, "reclamacao_atendimento": 9.999890001209985e-07, "conta_debito_automatico_digital": 9.999890001209985e-07, "recarga_realizar": 0.022299754702698266, "recarga_saldo": 9.999890001209985e-07, "sem_correspondencia": 9.999890001209985e-05}, "confidence": 0.9603, "input_tokens": 287, "latency_ms": 23.05246899999247} +{"id": "g0058-recarga_realizar-erros_digitacao-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "conta_segunda_via": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "recarga_realizar": 0.9999890001209991, "seguranca_fraude": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "recarga_saldo": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 282, "latency_ms": 33.79199900001595} +{"id": "g0058-recarga_realizar-erros_digitacao-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"reclamacao_atendimento": 0.08459145626291745, "suporte_chip_esim": 0.004799515248959855, "negociacao_religacao": 9.998990101999698e-07, "marketplace_pedido": 0.0009998990101999698, "recarga_realizar": 0.9092081699748327, "recarga_nao_creditada": 0.000199979802039994, "recarga_saldo": 9.9989901019997e-05, "sem_correspondencia": 9.9989901019997e-05}, "confidence": 0.8407, "input_tokens": 229, "latency_ms": 22.769672999999102} +{"id": "g0058-recarga_realizar-erros_digitacao-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_contestacao": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "parceiros_ofertas": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 204, "latency_ms": 22.94828000000848} +{"id": "g0059-recarga_realizar-regionalismo-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.99997000009e-07, "recarga_nao_creditada": 9.99997000009e-07, "recarga_realizar": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9997, "input_tokens": 154, "latency_ms": 21.31778399999007} +{"id": "g0059-recarga_realizar-regionalismo-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"negociacao_divida": 9.998990101999698e-07, "recarga_realizar": 0.9871003028694102, "plano_nova_linha": 9.9989901019997e-05, "recarga_nao_creditada": 0.0023997576244799276, "fidelidade_resgate": 9.9989901019997e-05, "suporte_chip_esim": 0.001099888911219967, "roaming_cobranca": 0.000799919208159976, "conta_debito_automatico_digital": 9.9989901019997e-05, "marketplace_compra": 0.005399454655079837, "recarga_saldo": 0.0012998687132599609, "cadastro_atualizacao": 0.0005999394061199819, "sem_correspondencia": 0.0009998990101999698}, "confidence": 0.9633, "input_tokens": 296, "latency_ms": 21.278225000003204} +{"id": "g0059-recarga_realizar-regionalismo-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"desconto_retencao": 0.09248150369926013, "negociacao_religacao": 0.003299340131973605, "recarga_realizar": 0.03699260147970405, "marketplace_pedido": 0.014497100579884022, "parceiros_ofertas": 0.0050989802039592075, "internet_pacote_adicional": 0.0016996600679864023, "conta_vencimento": 0.0016996600679864023, "recarga_saldo": 0.7305538892221555, "plano_nova_linha": 0.0017996400719856025, "recarga_nao_creditada": 0.08428314337132571, "suporte_chip_esim": 0.012197560487902418, "sem_correspondencia": 0.015396920615876821}, "confidence": 0.5824, "input_tokens": 298, "latency_ms": 21.611361999987366} +{"id": "g0059-recarga_realizar-regionalismo-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "seguranca_perda_roubo": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "negociacao_religacao": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 223, "latency_ms": 21.199782999985928} +{"id": "g0059-recarga_realizar-regionalismo-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.8156368726254751, "fidelidade_pontos": 0.0008998200359928016, "roaming_cobranca": 0.0013997200559888025, "conta_segunda_via": 0.00019996000799840037, "seguranca_perda_roubo": 0.0008998200359928016, "atendimento_humano": 0.001099780043991202, "suporte_chip_esim": 0.0002999400119976005, "negociacao_religacao": 0.0002999400119976005, "troca_numero": 0.00019996000799840037, "recarga_saldo": 0.03239352129574086, "recarga_nao_creditada": 0.02109578084383124, "seguranca_fraude": 0.001199760047990402, "portabilidade": 0.0006998600279944012, "marketplace_compra": 0.00019996000799840037, "recarga_realizar": 0.12317536492701463, "sem_correspondencia": 0.0002999400119976005}, "confidence": 0.7582, "input_tokens": 299, "latency_ms": 21.93463900002257} +{"id": "g0059-recarga_realizar-regionalismo-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "recarga_realizar": 0.9999850002249971, "plano_troca": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 296, "latency_ms": 22.195832999983622} +{"id": "g0059-recarga_realizar-regionalismo-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cadastro_atualizacao": 0.0202, "conta_debito_automatico_digital": 0.1132, "recarga_nao_creditada": 0.0264, "bonus_nao_recebido": 0.1594, "recarga_realizar": 0.0493, "recarga_saldo": 0.0205, "fidelidade_resgate": 0.0248, "beneficios_consulta": 0.0087, "troca_numero": 0.0272, "reclamacao_atendimento": 0.538, "roaming_pacote": 0.0039, "sem_correspondencia": 0.0084}, "confidence": 0.3689, "input_tokens": 281, "latency_ms": 22.83806699998081} +{"id": "g0059-recarga_realizar-regionalismo-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_chip_esim": 9.999930000489998e-07, "fidelidade_pontos": 9.999930000489998e-07, "atendimento_humano": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "vas_consulta": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 232, "latency_ms": 20.570147000000816} +{"id": "g0059-recarga_realizar-regionalismo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 0.005601120224044809, "plano_nova_linha": 0.0022004400880176037, "reclamacao_atendimento": 0.003100620124024805, "internet_problema_conexao": 0.5357071414282856, "suporte_chip_esim": 0.011102220444088817, "recarga_saldo": 0.005701140228045609, "marketplace_compra": 0.022904580916183238, "roaming_duvida": 0.005501100220044008, "recarga_nao_creditada": 0.09871974394878975, "internet_consumo": 0.05891178235647129, "roaming_pacote": 0.01280256051210242, "vas_cancelamento": 0.003200640128025605, "recarga_realizar": 0.016303260652130423, "troca_numero": 0.17253450690138025, "negociacao_religacao": 0.004600920184036807, "sem_correspondencia": 0.04110822164432886}, "confidence": 0.4282, "input_tokens": 295, "latency_ms": 21.805978999992703} +{"id": "g0059-recarga_realizar-regionalismo-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_saldo": 0.0399, "recarga_nao_creditada": 0.501, "recarga_realizar": 0.2072, "sem_correspondencia": 0.2519}, "confidence": 0.1718, "input_tokens": 141, "latency_ms": 20.627194999974563} +{"id": "g0059-recarga_realizar-regionalismo-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "negociacao_divida": 9.99993000049e-07, "reclamacao_atendimento": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 237, "latency_ms": 21.005168000016283} +{"id": "g0059-recarga_realizar-regionalismo-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_nova_linha": 0.0302, "recarga_realizar": 0.6767, "portabilidade": 0.0179, "fidelidade_resgate": 0.0146, "internet_problema_conexao": 0.2451, "recarga_saldo": 0.0052, "recarga_nao_creditada": 0.0067, "sem_correspondencia": 0.0036}, "confidence": 0.553, "input_tokens": 222, "latency_ms": 21.45527100000777} +{"id": "g0060-recarga_realizar-emocional-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0005999940000599995, "conta_explicacao": 9.999900000999991e-07, "internet_consumo": 9.999900000999991e-07, "marketplace_compra": 9.999900000999991e-07, "beneficios_consulta": 9.999900000999991e-07, "seguranca_fraude": 9.999900000999991e-07, "desconto_retencao": 9.999900000999991e-07, "recarga_nao_creditada": 9.999900000999991e-07, "suporte_chip_esim": 9.999900000999991e-07, "recarga_realizar": 0.9993900060999391, "reclamacao_atendimento": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9979, "input_tokens": 293, "latency_ms": 21.653391000000966} +{"id": "g0060-recarga_realizar-emocional-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "reclamacao_atendimento": 9.99989000120999e-07, "internet_consumo": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "parceiros_ofertas": 9.99989000120999e-07, "seguranca_perda_roubo": 9.99989000120999e-07, "recarga_realizar": 0.9999890001209989, "conta_explicacao": 9.99989000120999e-07, "recarga_nao_creditada": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 21.637746999999763} +{"id": "g0060-recarga_realizar-emocional-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_configuracao": 0.0007000000000000001, "recarga_realizar": 0.9093000000000001, "conta_debito_automatico_digital": 0.00020000000000000004, "recarga_nao_creditada": 0.08860000000000001, "negociacao_religacao": 0.00020000000000000004, "recarga_saldo": 0.0004000000000000001, "fidelidade_pontos": 0.00020000000000000004, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.8475, "input_tokens": 250, "latency_ms": 20.944845000002488} +{"id": "g0060-recarga_realizar-emocional-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 1.0000900081007289e-06, "bonus_nao_recebido": 1.0000900081007289e-06, "marketplace_compra": 1.0000900081007289e-06, "suporte_chip_esim": 1.0000900081007289e-06, "recarga_nao_creditada": 0.0007000630056705103, "recarga_saldo": 1.0000900081007289e-06, "fidelidade_resgate": 1.0000900081007289e-06, "internet_consumo": 1.0000900081007289e-06, "recarga_realizar": 0.9992899360942484, "conta_debito_automatico_digital": 1.0000900081007289e-06, "vas_contratacao": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9974, "input_tokens": 294, "latency_ms": 21.752911000021413} +{"id": "g0060-recarga_realizar-emocional-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"roaming_duvida": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "plano_nova_linha": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 21.97095300002161} +{"id": "g0060-recarga_realizar-emocional-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"parceiros_ofertas": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "marketplace_pedido": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 21.761955000016542} +{"id": "g0060-recarga_realizar-emocional-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 9.999900000999991e-07, "vas_consulta": 9.999900000999991e-07, "suporte_configuracao": 9.999900000999991e-07, "recarga_nao_creditada": 9.999900000999991e-07, "roaming_pacote": 9.999900000999991e-07, "recarga_realizar": 0.9990900090999092, "suporte_chip_esim": 9.999900000999991e-07, "negociacao_religacao": 9.999900000999991e-07, "conta_debito_automatico_digital": 9.999900000999991e-07, "recarga_saldo": 0.0008999910000899992, "marketplace_pedido": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9971, "input_tokens": 291, "latency_ms": 21.682030999983226} +{"id": "g0060-recarga_realizar-emocional-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.9998980002039998, "recarga_saldo": 9.999980000040002e-05, "recarga_nao_creditada": 9.99998000004e-07, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9992, "input_tokens": 136, "latency_ms": 20.229456000009804} +{"id": "g0060-recarga_realizar-emocional-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.8899110088991101, "cancelamento_linha": 9.999000099990002e-05, "plano_consulta": 9.999000099990002e-05, "roaming_cobranca": 0.0027997200279972004, "recarga_saldo": 0.1045895410458954, "vas_contratacao": 0.0006999300069993001, "reclamacao_atendimento": 9.999000099990002e-05, "sem_correspondencia": 0.0016998300169983002}, "confidence": 0.82, "input_tokens": 220, "latency_ms": 21.413432000002786} +{"id": "g0060-recarga_realizar-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_problema_conexao": 0.011498850114988501, "vas_consulta": 9.999000099990002e-05, "conta_explicacao": 9.999000099990002e-05, "recarga_nao_creditada": 0.20127987201279873, "seguranca_perda_roubo": 0.00029997000299970003, "cadastro_atualizacao": 0.00019998000199980003, "negociacao_religacao": 9.999000099990002e-05, "cancelamento_linha": 9.999000099990002e-05, "negociacao_divida": 9.999000099990002e-05, "recarga_saldo": 0.7835216478352165, "roaming_duvida": 9.999000099990002e-05, "internet_consumo": 0.0006999300069993001, "marketplace_compra": 0.00039996000399960006, "portabilidade": 0.0008999100089991, "atendimento_humano": 9.999000099990002e-05, "sem_correspondencia": 0.0004999500049995}, "confidence": 0.7861, "input_tokens": 298, "latency_ms": 21.875598999997692} +{"id": "g0060-recarga_realizar-emocional-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.999970000090002e-07, "recarga_realizar": 0.9999970000090003, "recarga_nao_creditada": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9998, "input_tokens": 138, "latency_ms": 20.60382999999888} +{"id": "g0060-recarga_realizar-emocional-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.00019999880000720003, "conta_segunda_via": 9.99994000036e-07, "beneficios_consulta": 9.99994000036e-07, "roaming_duvida": 9.99994000036e-07, "recarga_realizar": 0.9997940012359928, "reclamacao_atendimento": 9.99994000036e-07, "recarga_nao_creditada": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.999, "input_tokens": 229, "latency_ms": 20.9092399999804} +{"id": "g0063-recarga_saldo-curto_neutro-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.003200320032003201, "internet_consumo": 0.024402440244024406, "suporte_chip_esim": 0.0011001100110011003, "internet_pacote_adicional": 0.0010001000100010003, "recarga_saldo": 0.5961596159615962, "recarga_nao_creditada": 0.3673367336733674, "fidelidade_pontos": 0.0010001000100010003, "sem_correspondencia": 0.005800580058005801}, "confidence": 0.5976, "input_tokens": 220, "latency_ms": 21.07548699999029} +{"id": "g0063-recarga_saldo-curto_neutro-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"internet_consumo": 0.0011000000000000003, "internet_problema_conexao": 0.00010000000000000002, "conta_pagamento_confirmacao": 0.9957000000000001, "roaming_pacote": 0.00010000000000000002, "recarga_realizar": 0.00030000000000000003, "bonus_nao_recebido": 0.0004000000000000001, "recarga_nao_creditada": 0.0020000000000000005, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9836, "input_tokens": 216, "latency_ms": 20.700292000014997} +{"id": "g0063-recarga_saldo-curto_neutro-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0164, "internet_consumo": 0.1155, "recarga_realizar": 0.0113, "sem_correspondencia": 0.8568}, "confidence": 0.6393, "input_tokens": 129, "latency_ms": 20.96293399998217} +{"id": "g0063-recarga_saldo-curto_neutro-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9632036796320369, "roaming_pacote": 9.999000099990002e-05, "suporte_sem_sinal": 0.00019998000199980003, "recarga_nao_creditada": 0.022297770222977704, "recarga_realizar": 0.0007999200079992001, "beneficios_consulta": 0.00029997000299970003, "internet_consumo": 0.011398860113988602, "sem_correspondencia": 0.0016998300169983002}, "confidence": 0.907, "input_tokens": 203, "latency_ms": 21.166317999984585} +{"id": "g0063-recarga_saldo-curto_neutro-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"plano_nova_linha": 0.0009998980104029389, "seguranca_fraude": 9.998980104029389e-05, "recarga_saldo": 0.933604772313224, "roaming_duvida": 9.998980104029389e-05, "internet_consumo": 9.998980104029388e-07, "vas_consulta": 0.000899908209362645, "recarga_nao_creditada": 0.0012998674135238203, "recarga_realizar": 0.00019997960208058778, "fidelidade_resgate": 9.998980104029389e-05, "seguranca_perda_roubo": 9.998980104029389e-05, "fidelidade_pontos": 9.998980104029388e-07, "sem_correspondencia": 0.06259361545122398}, "confidence": 0.8935, "input_tokens": 279, "latency_ms": 21.70928299997854} +{"id": "g0063-recarga_saldo-curto_neutro-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_contestacao": 9.99990000099999e-07, "roaming_pacote": 9.99990000099999e-07, "recarga_realizar": 9.99990000099999e-07, "internet_consumo": 9.99990000099999e-07, "desconto_retencao": 9.99990000099999e-07, "roaming_duvida": 9.99990000099999e-07, "marketplace_compra": 9.99990000099999e-07, "recarga_saldo": 0.9998900010999889, "cancelamento_linha": 9.99990000099999e-07, "plano_nova_linha": 9.99990000099999e-07, "recarga_nao_creditada": 9.99990000099999e-05, "sem_correspondencia": 9.99990000099999e-07}, "confidence": 0.9994, "input_tokens": 283, "latency_ms": 23.089624000022013} +{"id": "g0063-recarga_saldo-curto_neutro-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0046, "internet_consumo": 0.0045, "recarga_saldo": 0.9696, "sem_correspondencia": 0.0213}, "confidence": 0.8839, "input_tokens": 134, "latency_ms": 21.28282600000375} +{"id": "g0063-recarga_saldo-curto_neutro-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"atendimento_humano": 0.013698630136986302, "recarga_saldo": 0.013698630136986302, "seguranca_fraude": 0.19738026197380262, "recarga_realizar": 0.006799320067993201, "internet_consumo": 0.012498750124987502, "suporte_chip_esim": 0.0028997100289971, "recarga_nao_creditada": 0.7363263673632637, "sem_correspondencia": 0.016698330166983303}, "confidence": 0.5975, "input_tokens": 219, "latency_ms": 21.217956000015192} +{"id": "g0063-recarga_saldo-curto_neutro-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 9.999000099990002e-05, "internet_consumo": 9.999000099990002e-05, "recarga_saldo": 0.9993000699930007, "sem_correspondencia": 0.0004999500049995}, "confidence": 0.9958, "input_tokens": 128, "latency_ms": 20.788919000011674} +{"id": "g0063-recarga_saldo-curto_neutro-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.00019994001799460167, "recarga_nao_creditada": 0.28371488553433977, "cancelamento_linha": 0.0004998500449865041, "negociacao_religacao": 0.00019994001799460167, "recarga_saldo": 0.659602119364191, "internet_pacote_adicional": 0.0016994901529541141, "troca_numero": 0.00019994001799460167, "seguranca_perda_roubo": 0.0002999100269919025, "conta_debito_automatico_digital": 0.00839748075577327, "conta_contestacao": 0.005598320503848847, "roaming_duvida": 0.028091572528241536, "conta_explicacao": 0.0013995801259622117, "internet_consumo": 0.005398380485854245, "marketplace_compra": 0.0002999100269919025, "recarga_realizar": 0.0013995801259622117, "sem_correspondencia": 0.0029991002699190253}, "confidence": 0.6794, "input_tokens": 281, "latency_ms": 21.939591000005976} +{"id": "g0063-recarga_saldo-curto_neutro-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"recarga_saldo": 0.0010002000400080018, "suporte_sem_sinal": 0.00020004000800160037, "recarga_realizar": 0.00020004000800160037, "conta_pagamento_confirmacao": 0.9731946389277857, "portabilidade": 0.008001600320064015, "parceiros_ofertas": 0.00020004000800160037, "internet_consumo": 0.0010002000400080018, "recarga_nao_creditada": 0.012202440488097623, "beneficios_consulta": 0.00040008001600320075, "suporte_configuracao": 0.00030006001200240054, "reclamacao_atendimento": 0.00020004000800160037, "sem_correspondencia": 0.0031006201240248053}, "confidence": 0.9339, "input_tokens": 278, "latency_ms": 22.89813300001242} +{"id": "g0063-recarga_saldo-curto_neutro-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_divida": 0.00039996000399960006, "conta_segunda_via": 0.00039996000399960006, "plano_troca": 0.00039996000399960006, "conta_contestacao": 0.0036996300369963007, "plano_consulta": 0.0005999400059994001, "internet_consumo": 0.0021997800219978004, "recarga_realizar": 0.0004999500049995, "plano_nova_linha": 0.0005999400059994001, "roaming_pacote": 0.00039996000399960006, "recarga_saldo": 0.9887011298870113, "recarga_nao_creditada": 0.0008999100089991, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.966, "input_tokens": 281, "latency_ms": 21.66770400000928} +{"id": "g0064-recarga_saldo-informal_abreviado-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9554955495549555, "recarga_realizar": 0.00010001000100010001, "internet_consumo": 0.00010001000100010001, "sem_correspondencia": 0.0443044304430443}, "confidence": 0.8675, "input_tokens": 128, "latency_ms": 21.02676499998779} +{"id": "g0064-recarga_saldo-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9143000000000001, "fidelidade_resgate": 0.0029000000000000002, "plano_nova_linha": 0.0011000000000000003, "recarga_realizar": 0.029700000000000004, "internet_consumo": 0.0015000000000000002, "cadastro_atualizacao": 0.0017000000000000001, "troca_numero": 0.00030000000000000003, "sem_correspondencia": 0.04850000000000001}, "confidence": 0.817, "input_tokens": 209, "latency_ms": 21.324964999990925} +{"id": "g0064-recarga_saldo-informal_abreviado-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.020304060812162433, "marketplace_compra": 0.003000600120024005, "seguranca_perda_roubo": 0.20824164832966593, "atendimento_humano": 0.0003000600120024005, "beneficios_consulta": 0.0004000800160032007, "cadastro_atualizacao": 0.0004000800160032007, "desconto_retencao": 0.001200240048009602, "roaming_pacote": 0.0003000600120024005, "recarga_saldo": 0.0033006601320264054, "vas_contratacao": 0.6723344668933787, "recarga_realizar": 0.001200240048009602, "conta_explicacao": 0.0031006201240248053, "internet_consumo": 0.0017003400680136028, "recarga_nao_creditada": 0.01150230046009202, "suporte_chip_esim": 0.0018003600720144029, "sem_correspondencia": 0.07091418283656732}, "confidence": 0.6334, "input_tokens": 293, "latency_ms": 22.8596869999933} +{"id": "g0064-recarga_saldo-informal_abreviado-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 25, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"reclamacao_atendimento": 1.0001950380324163e-06, "roaming_cobranca": 1.0001950380324163e-06, "recarga_saldo": 0.9980946284525483, "internet_consumo": 0.00010001950380324164, "fidelidade_resgate": 1.0001950380324163e-06, "conta_pagamento_confirmacao": 0.0004000780152129666, "plano_troca": 1.0001950380324163e-06, "troca_numero": 1.0001950380324163e-06, "marketplace_compra": 0.00010001950380324164, "recarga_realizar": 0.00010001950380324164, "recarga_nao_creditada": 0.00010001950380324164, "sem_correspondencia": 0.0011002145418356581}, "confidence": 0.9927, "input_tokens": 274, "latency_ms": 22.662803000002896} +{"id": "g0064-recarga_saldo-informal_abreviado-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9993899450950583, "internet_consumo": 0.0001000090008100729, "recarga_nao_creditada": 0.0002000180016201458, "internet_pacote_adicional": 1.0000900081007289e-06, "conta_explicacao": 1.0000900081007289e-06, "negociacao_religacao": 1.0000900081007289e-06, "conta_vencimento": 1.0000900081007289e-06, "conta_segunda_via": 1.0000900081007289e-06, "desconto_retencao": 1.0000900081007289e-06, "plano_consulta": 1.0000900081007289e-06, "vas_consulta": 0.0001000090008100729, "suporte_configuracao": 1.0000900081007289e-06, "suporte_chip_esim": 1.0000900081007289e-06, "marketplace_pedido": 1.0000900081007289e-06, "recarga_realizar": 0.0001000090008100729, "sem_correspondencia": 0.0001000090008100729}, "confidence": 0.9972, "input_tokens": 290, "latency_ms": 22.11432000001423} +{"id": "g0064-recarga_saldo-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.062006200620062006, "internet_consumo": 0.022102210221022104, "recarga_nao_creditada": 0.2491249124912491, "sem_correspondencia": 0.6667666766676668}, "confidence": 0.3701, "input_tokens": 129, "latency_ms": 21.41988500000025} +{"id": "g0064-recarga_saldo-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_vencimento": 0.0002, "conta_segunda_via": 0.0001, "conta_debito_automatico_digital": 0.0005, "recarga_realizar": 0.0006, "cancelamento_linha": 0.0011, "vas_consulta": 0.0033, "internet_pacote_adicional": 0.0001, "bonus_nao_recebido": 0.2691, "internet_consumo": 0.0004, "plano_consulta": 0.0006, "recarga_nao_creditada": 0.7203, "sem_correspondencia": 0.0037}, "confidence": 0.7359, "input_tokens": 271, "latency_ms": 23.252019000011614} +{"id": "g0064-recarga_saldo-informal_abreviado-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.023095380923815235, "recarga_nao_creditada": 0.00019996000799840034, "recarga_realizar": 9.998000399920017e-05, "cadastro_atualizacao": 0.00629874025194961, "conta_contestacao": 0.0013997200559888023, "negociacao_religacao": 0.004099180163967207, "conta_vencimento": 9.998000399920017e-05, "atendimento_humano": 0.00029994001199760045, "recarga_saldo": 0.8884223155368925, "portabilidade": 0.00569886022795441, "vas_contratacao": 9.998000399920017e-05, "internet_consumo": 0.00029994001199760045, "plano_nova_linha": 9.998000399920017e-05, "parceiros_ofertas": 9.998000399920017e-05, "roaming_pacote": 9.998000399920017e-05, "sem_correspondencia": 0.0695860827834433}, "confidence": 0.8264, "input_tokens": 291, "latency_ms": 21.979014999999436} +{"id": "g0064-recarga_saldo-informal_abreviado-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0005000000000000001, "recarga_saldo": 0.9739000000000001, "internet_consumo": 0.0005000000000000001, "sem_correspondencia": 0.025100000000000004}, "confidence": 0.9089, "input_tokens": 132, "latency_ms": 21.30080699998871} +{"id": "g0064-recarga_saldo-informal_abreviado-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0034003400340034003, "recarga_saldo": 0.37963796379637965, "recarga_realizar": 0.0034003400340034003, "sem_correspondencia": 0.6135613561356136}, "confidence": 0.4904, "input_tokens": 129, "latency_ms": 20.894131999995125} +{"id": "g0064-recarga_saldo-informal_abreviado-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0010998900109989004, "recarga_saldo": 0.9286071392860715, "roaming_cobranca": 0.0012998700129987003, "suporte_chip_esim": 0.0013998600139986004, "recarga_nao_creditada": 0.008399160083991603, "parceiros_ofertas": 0.0013998600139986004, "internet_consumo": 0.012098790120987904, "sem_correspondencia": 0.04569543045695431}, "confidence": 0.8377, "input_tokens": 211, "latency_ms": 21.323488000007274} +{"id": "g0064-recarga_saldo-informal_abreviado-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_explicacao": 0.0004000764145951877, "beneficios_consulta": 1.0001910364879692e-06, "roaming_pacote": 1.0001910364879692e-06, "marketplace_pedido": 1.0001910364879692e-06, "recarga_saldo": 0.2722520001320252, "recarga_nao_creditada": 0.7172369922655226, "plano_nova_linha": 1.0001910364879692e-06, "internet_consumo": 0.0004000764145951877, "portabilidade": 0.00010001910364879692, "fidelidade_pontos": 0.009201757535689315, "roaming_cobranca": 1.0001910364879692e-06, "recarga_realizar": 1.0001910364879692e-06, "marketplace_compra": 1.0001910364879692e-06, "negociacao_divida": 1.0001910364879692e-06, "atendimento_humano": 1.0001910364879692e-06, "sem_correspondencia": 0.0004000764145951877}, "confidence": 0.7661, "input_tokens": 291, "latency_ms": 26.06567600000176} +{"id": "g0069-recarga_saldo-indireto_multiplo-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 184, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.0001000192036871079, "seguranca_perda_roubo": 1.000192036871079e-06, "internet_consumo": 0.9977915759825885, "conta_pagamento_confirmacao": 1.000192036871079e-06, "vas_contratacao": 1.000192036871079e-06, "cancelamento_linha": 0.00030005761106132367, "recarga_nao_creditada": 0.0006001152221226473, "conta_segunda_via": 1.000192036871079e-06, "recarga_realizar": 1.000192036871079e-06, "conta_debito_automatico_digital": 1.000192036871079e-06, "suporte_sem_sinal": 0.00030005761106132367, "roaming_pacote": 1.000192036871079e-06, "vas_consulta": 0.0006001152221226473, "reclamacao_atendimento": 1.000192036871079e-06, "recarga_saldo": 0.0002000384073742158, "sem_correspondencia": 0.0001000192036871079}, "confidence": 0.9922, "input_tokens": 318, "latency_ms": 22.734333000016704} +{"id": "g0069-recarga_saldo-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 96, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.9742821907696735, "recarga_nao_creditada": 0.015702936449115978, "marketplace_pedido": 1.00018703497554e-06, "conta_pagamento_confirmacao": 1.00018703497554e-06, "vas_cancelamento": 1.00018703497554e-06, "desconto_retencao": 1.00018703497554e-06, "plano_troca": 1.00018703497554e-06, "cadastro_atualizacao": 1.00018703497554e-06, "bonus_nao_recebido": 1.00018703497554e-06, "marketplace_compra": 1.00018703497554e-06, "recarga_saldo": 0.010001870349755401, "conta_vencimento": 1.00018703497554e-06, "roaming_duvida": 1.00018703497554e-06, "conta_segunda_via": 1.00018703497554e-06, "internet_pacote_adicional": 1.00018703497554e-06, "sem_correspondencia": 1.00018703497554e-06}, "confidence": 0.9501, "input_tokens": 297, "latency_ms": 22.195511000006718} +{"id": "g0069-recarga_saldo-indireto_multiplo-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"troca_numero": 1.0000930086498043e-06, "internet_consumo": 0.00010000930086498044, "recarga_nao_creditada": 0.00010000930086498044, "vas_contratacao": 0.9586891580917024, "reclamacao_atendimento": 1.0000930086498043e-06, "cancelamento_linha": 1.0000930086498043e-06, "conta_debito_automatico_digital": 0.00010000930086498044, "recarga_realizar": 1.0000930086498043e-06, "vas_consulta": 0.0008000744069198435, "plano_consulta": 1.0000930086498043e-06, "cadastro_atualizacao": 0.00010000930086498044, "portabilidade": 0.00010000930086498044, "recarga_saldo": 0.03960368314253226, "negociacao_religacao": 1.0000930086498043e-06, "conta_segunda_via": 0.00040003720345992177, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9338, "input_tokens": 301, "latency_ms": 22.03988400000867} +{"id": "g0069-recarga_saldo-indireto_multiplo-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_consumo": 0.0430956904309569, "recarga_realizar": 0.007999200079992, "recarga_saldo": 0.8927107289271073, "sem_correspondencia": 0.056194380561943806}, "confidence": 0.6848, "input_tokens": 143, "latency_ms": 20.900495999995883} +{"id": "g0069-recarga_saldo-indireto_multiplo-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 142, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0167016701670167, "roaming_pacote": 0.00040004000400040005, "internet_consumo": 0.001000100010001, "reclamacao_atendimento": 0.00040004000400040005, "conta_contestacao": 0.0027002700270027003, "plano_troca": 0.00040004000400040005, "recarga_nao_creditada": 0.0355035503550355, "conta_debito_automatico_digital": 0.00040004000400040005, "recarga_saldo": 0.8943894389438943, "fidelidade_resgate": 0.0429042904290429, "negociacao_religacao": 0.0007000700070007, "sem_correspondencia": 0.0045004500450045}, "confidence": 0.804, "input_tokens": 305, "latency_ms": 22.00902100000235} +{"id": "g0069-recarga_saldo-indireto_multiplo-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 141, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0001, "recarga_saldo": 0.998, "internet_consumo": 0.0012, "sem_correspondencia": 0.0007}, "confidence": 0.9883, "input_tokens": 152, "latency_ms": 20.309647000004816} +{"id": "g0069-recarga_saldo-indireto_multiplo-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 1.0000870075696584e-06, "plano_troca": 1.0000870075696584e-06, "roaming_duvida": 1.0000870075696584e-06, "fidelidade_resgate": 1.0000870075696584e-06, "bonus_nao_recebido": 1.0000870075696584e-06, "cadastro_atualizacao": 0.0003000261022708975, "internet_consumo": 1.0000870075696584e-06, "negociacao_divida": 1.0000870075696584e-06, "recarga_saldo": 0.9995869640658737, "conta_vencimento": 1.0000870075696584e-06, "roaming_pacote": 1.0000870075696584e-06, "marketplace_compra": 1.0000870075696584e-06, "recarga_nao_creditada": 0.00010000870075696585, "recarga_realizar": 1.0000870075696584e-06, "parceiros_ofertas": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9982, "input_tokens": 298, "latency_ms": 22.00138099999549} +{"id": "g0069-recarga_saldo-indireto_multiplo-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 1.0001940376433027e-06, "recarga_realizar": 1.0001940376433027e-06, "internet_consumo": 1.0001940376433027e-06, "vas_cancelamento": 0.9998939794320097, "recarga_nao_creditada": 1.0001940376433027e-06, "recarga_saldo": 1.0001940376433027e-06, "conta_vencimento": 1.0001940376433027e-06, "sem_correspondencia": 0.00010001940376433027}, "confidence": 0.9985, "input_tokens": 234, "latency_ms": 21.2347819999934} +{"id": "g0069-recarga_saldo-indireto_multiplo-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"plano_troca": 1.0000920084647786e-06, "recarga_nao_creditada": 0.010300947687187222, "reclamacao_atendimento": 1.0000920084647786e-06, "parceiros_ofertas": 1.0000920084647786e-06, "internet_consumo": 0.00010000920084647787, "fidelidade_resgate": 0.00010000920084647787, "internet_pacote_adicional": 1.0000920084647786e-06, "marketplace_compra": 1.0000920084647786e-06, "conta_explicacao": 0.0003000276025394336, "conta_contestacao": 0.00010000920084647787, "recarga_realizar": 0.0011001012093112567, "roaming_pacote": 1.0000920084647786e-06, "conta_debito_automatico_digital": 1.0000920084647786e-06, "vas_consulta": 0.00010000920084647787, "recarga_saldo": 0.9878908859615084, "sem_correspondencia": 1.0000920084647786e-06}, "confidence": 0.9733, "input_tokens": 308, "latency_ms": 22.817656000000852} +{"id": "g0069-recarga_saldo-indireto_multiplo-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_pacote_adicional": 0.00019998000199980003, "recarga_saldo": 0.986001399860014, "bonus_nao_recebido": 0.00019998000199980003, "negociacao_religacao": 0.00019998000199980003, "negociacao_divida": 0.00019998000199980003, "desconto_retencao": 0.00019998000199980003, "internet_consumo": 0.001999800019998, "conta_explicacao": 0.006699330066993301, "parceiros_ofertas": 0.00019998000199980003, "recarga_realizar": 0.00019998000199980003, "recarga_nao_creditada": 0.0006999300069993001, "sem_correspondencia": 0.0031996800319968005}, "confidence": 0.962, "input_tokens": 299, "latency_ms": 22.346060000018042} +{"id": "g0069-recarga_saldo-indireto_multiplo-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta", "desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 9.999930000489998e-07, "recarga_realizar": 9.999930000489998e-07, "conta_pagamento_confirmacao": 9.999930000489998e-07, "suporte_chip_esim": 9.999930000489998e-07, "internet_consumo": 9.999930000489998e-07, "roaming_pacote": 9.999930000489998e-07, "recarga_saldo": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 236, "latency_ms": 21.35391300001288} +{"id": "g0069-recarga_saldo-indireto_multiplo-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 144, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.061193880611938804, "bonus_nao_recebido": 0.0035996400359964, "conta_vencimento": 0.0015998400159984002, "internet_consumo": 0.0560943905609439, "recarga_saldo": 0.29087091290870914, "desconto_retencao": 0.0025997400259974, "internet_problema_conexao": 0.0190980901909809, "seguranca_fraude": 0.014298570142985701, "parceiros_ofertas": 0.0033996600339966003, "recarga_nao_creditada": 0.31456854314568544, "recarga_realizar": 0.0006999300069993001, "sem_correspondencia": 0.23197680231976803}, "confidence": 0.3557, "input_tokens": 296, "latency_ms": 21.213138999996772} +{"id": "g0073-recarga_nao_creditada-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.0018, "recarga_realizar": 0.9632, "bonus_nao_recebido": 0.002, "sem_correspondencia": 0.033}, "confidence": 0.8755, "input_tokens": 161, "latency_ms": 21.000428000007787} +{"id": "g0073-recarga_nao_creditada-regionalismo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 9.999850002249967e-07, "plano_consulta": 9.999850002249967e-07, "roaming_duvida": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "internet_consumo": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "vas_contratacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "negociacao_divida": 9.999850002249967e-07, "atendimento_humano": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "recarga_nao_creditada": 0.9999850002249967, "internet_problema_conexao": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 22.773110000002816} +{"id": "g0073-recarga_nao_creditada-regionalismo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.6129, "recarga_realizar": 0.0021, "conta_pagamento_confirmacao": 0.0133, "sem_correspondencia": 0.3717}, "confidence": 0.4674, "input_tokens": 157, "latency_ms": 20.841126999982862} +{"id": "g0073-recarga_nao_creditada-regionalismo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.8412, "bonus_nao_recebido": 0.0629, "conta_pagamento_confirmacao": 0.0177, "sem_correspondencia": 0.0782}, "confidence": 0.5742, "input_tokens": 159, "latency_ms": 20.91811599999005} +{"id": "g0073-recarga_nao_creditada-regionalismo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9997990002009997, "bonus_nao_recebido": 9.999990000009999e-05, "conta_pagamento_confirmacao": 9.999990000009998e-07, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9985, "input_tokens": 156, "latency_ms": 20.798498999994308} +{"id": "g0073-recarga_nao_creditada-regionalismo-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.008800880088008802, "bonus_nao_recebido": 0.003700370037003701, "recarga_nao_creditada": 0.9226922692269227, "sem_correspondencia": 0.06480648064806481}, "confidence": 0.7733, "input_tokens": 152, "latency_ms": 20.221080999988317} +{"id": "g0073-recarga_nao_creditada-regionalismo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_nova_linha": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "recarga_realizar": 0.9999890001209993, "conta_pagamento_confirmacao": 9.999890001209994e-07, "recarga_nao_creditada": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "cadastro_atualizacao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "recarga_saldo": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "internet_problema_conexao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 0.9999, "input_tokens": 284, "latency_ms": 21.60304400001678} +{"id": "g0073-recarga_nao_creditada-regionalismo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.0016998300169983002, "conta_pagamento_confirmacao": 0.0764923507649235, "bonus_nao_recebido": 0.0018998100189981002, "marketplace_pedido": 0.0017998200179982, "recarga_saldo": 0.014998500149985002, "conta_contestacao": 0.0016998300169983002, "recarga_nao_creditada": 0.8967103289671033, "sem_correspondencia": 0.0046995300469953}, "confidence": 0.7947, "input_tokens": 245, "latency_ms": 21.060618000007025} +{"id": "g0073-recarga_nao_creditada-regionalismo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.3479652034796521, "recarga_saldo": 0.008199180081991803, "bonus_nao_recebido": 0.023697630236976307, "cancelamento_linha": 0.002499750024997501, "internet_problema_conexao": 0.0011998800119988003, "recarga_nao_creditada": 0.4502549745025498, "recarga_realizar": 0.0011998800119988003, "sem_correspondencia": 0.16498350164983505}, "confidence": 0.4312, "input_tokens": 227, "latency_ms": 21.430311000017355} +{"id": "g0073-recarga_nao_creditada-regionalismo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 1.0000900081007289e-06, "bonus_nao_recebido": 1.0000900081007289e-06, "recarga_realizar": 0.018801692152293704, "suporte_sem_sinal": 1.0000900081007289e-06, "recarga_saldo": 1.0000900081007289e-06, "recarga_nao_creditada": 0.981188306947625, "conta_pagamento_confirmacao": 1.0000900081007289e-06, "suporte_configuracao": 1.0000900081007289e-06, "cancelamento_linha": 1.0000900081007289e-06, "vas_cancelamento": 1.0000900081007289e-06, "suporte_chip_esim": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9618, "input_tokens": 296, "latency_ms": 21.209043999988353} +{"id": "g0073-recarga_nao_creditada-regionalismo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.122, "roaming_duvida": 0.0009, "plano_nova_linha": 0.0007, "recarga_saldo": 0.0908, "marketplace_pedido": 0.0045, "atendimento_humano": 0.0007, "recarga_realizar": 0.0008, "conta_contestacao": 0.0012, "recarga_nao_creditada": 0.7741, "conta_segunda_via": 0.0007, "bonus_nao_recebido": 0.0007, "sem_correspondencia": 0.0029}, "confidence": 0.6963, "input_tokens": 292, "latency_ms": 21.659644999999728} +{"id": "g0073-recarga_nao_creditada-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9470894178835769, "negociacao_divida": 0.00020004000800160037, "recarga_realizar": 0.00020004000800160037, "conta_pagamento_confirmacao": 0.0008001600320064015, "conta_debito_automatico_digital": 0.0005001000200040009, "portabilidade": 0.004000800160032007, "cadastro_atualizacao": 0.00020004000800160037, "recarga_saldo": 0.00020004000800160037, "bonus_nao_recebido": 0.00020004000800160037, "marketplace_compra": 0.00020004000800160037, "fidelidade_resgate": 0.0009001800360072016, "sem_correspondencia": 0.04550910182036408}, "confidence": 0.9028, "input_tokens": 289, "latency_ms": 21.53520199999548} +{"id": "g0074-recarga_nao_creditada-emocional-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"reclamacao_atendimento": 0.0521052105210521, "conta_pagamento_confirmacao": 0.027502750275027504, "recarga_saldo": 0.5264526452645264, "conta_segunda_via": 0.0283028302830283, "recarga_realizar": 0.029202920292029203, "bonus_nao_recebido": 0.027502750275027504, "internet_consumo": 0.0283028302830283, "plano_nova_linha": 0.029202920292029203, "negociacao_religacao": 0.029202920292029203, "recarga_nao_creditada": 0.07820782078207822, "suporte_chip_esim": 0.030203020302030203, "sem_correspondencia": 0.11381138113811382}, "confidence": 0.2944, "input_tokens": 303, "latency_ms": 21.563733999983015} +{"id": "g0074-recarga_nao_creditada-emocional-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9999930000490003, "recarga_saldo": 9.999930000490002e-07, "bonus_nao_recebido": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_pagamento_confirmacao": 9.999930000490002e-07, "recarga_realizar": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9998, "input_tokens": 245, "latency_ms": 20.992825000007542} +{"id": "g0074-recarga_nao_creditada-emocional-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "negociacao_religacao": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "internet_problema_conexao": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "fidelidade_pontos": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "recarga_nao_creditada": 0.9999850002249967, "atendimento_humano": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 22.037218999997776} +{"id": "g0074-recarga_nao_creditada-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.11398860113988601, "conta_pagamento_confirmacao": 0.12138786121387861, "bonus_nao_recebido": 0.17658234176582344, "sem_correspondencia": 0.5880411958804119}, "confidence": 0.1907, "input_tokens": 160, "latency_ms": 19.925808000010647} +{"id": "g0074-recarga_nao_creditada-emocional-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_consulta": 9.998000399920017e-05, "recarga_nao_creditada": 0.9859028194361128, "recarga_realizar": 0.003999200159968006, "conta_explicacao": 9.998000399920017e-05, "conta_vencimento": 9.998000399920017e-05, "marketplace_compra": 9.998000399920017e-05, "seguranca_perda_roubo": 9.998000399920017e-05, "bonus_nao_recebido": 9.998000399920017e-05, "recarga_saldo": 0.007598480303939213, "conta_segunda_via": 9.998000399920017e-05, "conta_pagamento_confirmacao": 9.998000399920017e-05, "sem_correspondencia": 0.0016996600679864027}, "confidence": 0.9638, "input_tokens": 292, "latency_ms": 21.557573999984925} +{"id": "g0074-recarga_nao_creditada-emocional-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "negociacao_divida": 9.999850002249975e-07, "recarga_nao_creditada": 0.9999850002249976, "parceiros_ofertas": 9.999850002249975e-07, "suporte_configuracao": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "recarga_saldo": 9.999850002249975e-07, "internet_pacote_adicional": 9.999850002249975e-07, "conta_pagamento_confirmacao": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "reclamacao_atendimento": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 21.222573000017064} +{"id": "g0074-recarga_nao_creditada-emocional-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.00019998000199980003, "bonus_nao_recebido": 0.00019998000199980003, "recarga_nao_creditada": 0.9978002199780022, "sem_correspondencia": 0.0017998200179982}, "confidence": 0.9883, "input_tokens": 157, "latency_ms": 20.545658000003186} +{"id": "g0074-recarga_nao_creditada-emocional-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0001, "recarga_nao_creditada": 0.9996, "bonus_nao_recebido": 0.0001, "sem_correspondencia": 0.0002}, "confidence": 0.9972, "input_tokens": 156, "latency_ms": 20.48425000000975} +{"id": "g0074-recarga_nao_creditada-emocional-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"seguranca_perda_roubo": 9.999920000639994e-07, "beneficios_consulta": 9.999920000639994e-07, "bonus_nao_recebido": 9.999920000639994e-07, "conta_pagamento_confirmacao": 9.999920000639994e-07, "recarga_realizar": 9.999920000639995e-05, "negociacao_divida": 9.999920000639994e-07, "parceiros_ofertas": 9.999920000639994e-07, "roaming_pacote": 9.999920000639994e-07, "recarga_saldo": 9.999920000639995e-05, "recarga_nao_creditada": 0.9995920032639739, "negociacao_religacao": 9.999920000639994e-07, "sem_correspondencia": 0.0001999984000127999}, "confidence": 0.9983, "input_tokens": 289, "latency_ms": 21.956014000011237} +{"id": "g0074-recarga_nao_creditada-emocional-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_debito_automatico_digital": 0.00010003000900270082, "recarga_saldo": 0.14094228268480544, "portabilidade": 0.00010003000900270082, "desconto_retencao": 0.00010003000900270082, "reclamacao_atendimento": 0.00010003000900270082, "conta_vencimento": 0.00010003000900270082, "recarga_nao_creditada": 0.836550965289587, "recarga_realizar": 0.016905071521456438, "bonus_nao_recebido": 0.00010003000900270082, "conta_pagamento_confirmacao": 0.00010003000900270082, "internet_pacote_adicional": 0.00010003000900270082, "vas_cancelamento": 0.00010003000900270082, "suporte_sem_sinal": 0.00010003000900270082, "negociacao_religacao": 0.00010003000900270082, "suporte_configuracao": 0.004301290387116135, "sem_correspondencia": 0.00020006001800540165}, "confidence": 0.8079, "input_tokens": 302, "latency_ms": 22.06925500001944} +{"id": "g0074-recarga_nao_creditada-emocional-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"desconto_retencao": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "recarga_nao_creditada": 9.999850002249967e-07, "negociacao_divida": 9.999850002249967e-07, "portabilidade": 9.999850002249967e-07, "suporte_sem_sinal": 9.999850002249967e-07, "conta_vencimento": 9.999850002249967e-07, "suporte_chip_esim": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "troca_numero": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "internet_consumo": 9.999850002249967e-07, "recarga_realizar": 0.9999850002249967, "plano_consulta": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 300, "latency_ms": 21.882712999996556} +{"id": "g0074-recarga_nao_creditada-emocional-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0031003100310031, "recarga_realizar": 0.008000800080008, "cadastro_atualizacao": 0.0009000900090009, "atendimento_humano": 0.0019001900190019003, "bonus_nao_recebido": 0.0009000900090009, "recarga_nao_creditada": 0.9812981298129813, "recarga_saldo": 0.0021002100210021, "sem_correspondencia": 0.0018001800180018}, "confidence": 0.9401, "input_tokens": 230, "latency_ms": 20.99592299998676} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0003999956000483993, "conta_explicacao": 9.99989000120998e-07, "conta_pagamento_confirmacao": 9.99989000120998e-07, "recarga_nao_creditada": 0.0006999923000846987, "recarga_saldo": 0.9984890166208168, "fidelidade_pontos": 9.99989000120998e-07, "vas_contratacao": 9.99989000120998e-07, "bonus_nao_recebido": 9.99989000120998e-07, "parceiros_ofertas": 9.99989000120998e-07, "roaming_duvida": 9.99989000120998e-07, "reclamacao_atendimento": 9.999890001209983e-05, "internet_pacote_adicional": 9.99989000120998e-07, "plano_troca": 9.99989000120998e-07, "plano_nova_linha": 9.99989000120998e-07, "atendimento_humano": 9.99989000120998e-07, "sem_correspondencia": 0.00029999670003629946}, "confidence": 0.995, "input_tokens": 304, "latency_ms": 21.68155199998978} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 9.99997000009e-07, "conta_pagamento_confirmacao": 9.99997000009e-07, "recarga_nao_creditada": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9998, "input_tokens": 160, "latency_ms": 21.61638800001242} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 9.997000899730082e-05, "conta_pagamento_confirmacao": 9.997000899730082e-05, "recarga_realizar": 9.997000899730082e-05, "recarga_saldo": 9.997000899730082e-05, "marketplace_pedido": 9.997000899730082e-05, "bonus_nao_recebido": 9.997000899730082e-05, "recarga_nao_creditada": 0.999300209937019, "sem_correspondencia": 9.997000899730082e-05}, "confidence": 0.998, "input_tokens": 225, "latency_ms": 21.483292999988635} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9997990202989497, "conta_pagamento_confirmacao": 9.998990101999696e-07, "bonus_nao_recebido": 9.998990101999697e-05, "sem_correspondencia": 9.998990101999697e-05}, "confidence": 0.9989, "input_tokens": 159, "latency_ms": 20.790624999989404} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.6610661066106611, "reclamacao_atendimento": 0.00010001000100010001, "bonus_nao_recebido": 0.00010001000100010001, "recarga_saldo": 0.0008000800080008001, "fidelidade_resgate": 0.00010001000100010001, "conta_pagamento_confirmacao": 0.00010001000100010001, "recarga_realizar": 0.33763376337633766, "sem_correspondencia": 0.00010001000100010001}, "confidence": 0.6865, "input_tokens": 238, "latency_ms": 21.104492000006303} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano", "recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_consulta": 0.00010001000100010004, "troca_numero": 0.0005000500050005002, "marketplace_pedido": 0.019501950195019505, "conta_contestacao": 0.0006000600060006001, "recarga_saldo": 0.26012601260126017, "conta_pagamento_confirmacao": 0.00010001000100010004, "parceiros_ofertas": 0.00020002000200020008, "plano_consulta": 0.00020002000200020008, "seguranca_perda_roubo": 0.006700670067006702, "cancelamento_linha": 0.00020002000200020008, "atendimento_humano": 0.7071707170717073, "internet_problema_conexao": 0.0012001200120012002, "reclamacao_atendimento": 0.0005000500050005002, "conta_vencimento": 0.00010001000100010004, "roaming_duvida": 0.00020002000200020008, "sem_correspondencia": 0.0026002600260026008}, "confidence": 0.7288, "input_tokens": 299, "latency_ms": 21.921307000013712} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 1.0002940864614194e-06, "bonus_nao_recebido": 1.0002940864614194e-06, "atendimento_humano": 1.0002940864614194e-06, "vas_consulta": 1.0002940864614194e-06, "recarga_saldo": 0.0012003529037537034, "recarga_nao_creditada": 0.9987936453317275, "recarga_realizar": 1.0002940864614194e-06, "sem_correspondencia": 1.0002940864614194e-06}, "confidence": 0.9941, "input_tokens": 216, "latency_ms": 20.42026399999486} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 9.999930000489998e-07, "bonus_nao_recebido": 9.999930000489998e-07, "recarga_realizar": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "internet_consumo": 9.999930000489998e-07, "recarga_nao_creditada": 0.9999930000489998, "conta_pagamento_confirmacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 237, "latency_ms": 21.95474100000183} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9997990002009997, "conta_pagamento_confirmacao": 9.999990000009998e-07, "bonus_nao_recebido": 9.999990000009999e-05, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9988, "input_tokens": 161, "latency_ms": 21.05957800000624} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 9.99985000224997e-07, "desconto_retencao": 9.99985000224997e-07, "recarga_saldo": 9.99985000224997e-07, "internet_consumo": 9.99985000224997e-07, "internet_problema_conexao": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "recarga_nao_creditada": 0.9999850002249969, "vas_cancelamento": 9.99985000224997e-07, "plano_consulta": 9.99985000224997e-07, "seguranca_perda_roubo": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 21.479673000015964} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_religacao": 9.997000899730082e-05, "roaming_duvida": 9.997000899730082e-05, "cancelamento_linha": 0.0002999100269919024, "fidelidade_resgate": 9.997000899730082e-05, "recarga_realizar": 0.0018994301709487154, "bonus_nao_recebido": 9.997000899730082e-05, "recarga_nao_creditada": 0.2930120963710887, "conta_pagamento_confirmacao": 9.997000899730082e-05, "recarga_saldo": 0.702889133260022, "vas_consulta": 9.997000899730082e-05, "marketplace_pedido": 9.997000899730082e-05, "sem_correspondencia": 0.0011996401079676095}, "confidence": 0.7451, "input_tokens": 283, "latency_ms": 21.589066999979423} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 127, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9999890001209996, "conta_pagamento_confirmacao": 9.999890001209996e-07, "roaming_duvida": 9.999890001209996e-07, "internet_problema_conexao": 9.999890001209996e-07, "recarga_saldo": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "recarga_realizar": 9.999890001209996e-07, "bonus_nao_recebido": 9.999890001209996e-07, "roaming_cobranca": 9.999890001209996e-07, "reclamacao_atendimento": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 300, "latency_ms": 23.201096999997617} +{"id": "g0077-plano_consulta-curto_neutro-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_duvida": 1.0001880353506459e-06, "beneficios_consulta": 0.0007001316247454521, "recarga_saldo": 1.0001880353506459e-06, "plano_troca": 1.0001880353506459e-06, "marketplace_pedido": 1.0001880353506459e-06, "fidelidade_pontos": 0.0004000752141402584, "internet_consumo": 1.0001880353506459e-06, "internet_problema_conexao": 1.0001880353506459e-06, "portabilidade": 1.0001880353506459e-06, "plano_nova_linha": 1.0001880353506459e-06, "plano_consulta": 0.9985877344940848, "desconto_retencao": 1.0001880353506459e-06, "roaming_cobranca": 1.0001880353506459e-06, "vas_consulta": 0.0003000564106051937, "internet_pacote_adicional": 1.0001880353506459e-06, "sem_correspondencia": 1.0001880353506459e-06}, "confidence": 0.9949, "input_tokens": 285, "latency_ms": 23.579031999986455} +{"id": "g0077-plano_consulta-curto_neutro-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0011998800119988001, "plano_consulta": 0.9828017198280172, "beneficios_consulta": 0.013098690130986902, "sem_correspondencia": 0.0028997100289971}, "confidence": 0.9289, "input_tokens": 126, "latency_ms": 21.986041999980444} +{"id": "g0077-plano_consulta-curto_neutro-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 0.20417958204179582, "plano_nova_linha": 0.0006999300069993001, "plano_troca": 0.0021997800219978004, "cancelamento_linha": 0.0011998800119988001, "plano_consulta": 0.025097490250974904, "suporte_chip_esim": 0.7410258974102589, "beneficios_consulta": 0.0010998900109989002, "sem_correspondencia": 0.024497550244975505}, "confidence": 0.6328, "input_tokens": 209, "latency_ms": 22.214878999989196} +{"id": "g0077-plano_consulta-curto_neutro-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0006, "plano_troca": 0.0009, "troca_numero": 0.0002, "plano_consulta": 0.9276, "beneficios_consulta": 0.0211, "conta_vencimento": 0.0001, "plano_nova_linha": 0.033, "sem_correspondencia": 0.0165}, "confidence": 0.8345, "input_tokens": 196, "latency_ms": 22.22330099999681} +{"id": "g0077-plano_consulta-curto_neutro-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.011800000000000001, "cancelamento_linha": 0.004200000000000001, "desconto_retencao": 0.0007000000000000001, "cadastro_atualizacao": 0.0009000000000000001, "internet_pacote_adicional": 0.004400000000000001, "troca_numero": 0.0008000000000000001, "plano_consulta": 0.8606000000000001, "reclamacao_atendimento": 0.0015000000000000002, "plano_nova_linha": 0.0015000000000000002, "internet_consumo": 0.03160000000000001, "marketplace_compra": 0.0015000000000000002, "roaming_cobranca": 0.0023000000000000004, "conta_contestacao": 0.007900000000000003, "recarga_saldo": 0.05160000000000001, "plano_troca": 0.005600000000000001, "sem_correspondencia": 0.013100000000000002}, "confidence": 0.7564, "input_tokens": 279, "latency_ms": 22.62184599999273} +{"id": "g0077-plano_consulta-curto_neutro-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.000999999000001, "parceiros_ofertas": 9.999990000009998e-07, "plano_nova_linha": 0.004099995900004099, "plano_consulta": 0.9884990115009884, "plano_troca": 0.0022999977000023, "atendimento_humano": 0.0002999997000002999, "beneficios_consulta": 0.0025999974000025993, "sem_correspondencia": 0.0011999988000011997}, "confidence": 0.9609, "input_tokens": 202, "latency_ms": 22.00662999999281} +{"id": "g0077-plano_consulta-curto_neutro-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.03380676135227045, "plano_nova_linha": 0.3032606521304261, "conta_segunda_via": 0.014102820564112823, "beneficios_consulta": 0.03660732146429286, "suporte_chip_esim": 0.016203240648129624, "roaming_cobranca": 0.015703140628125622, "portabilidade": 0.010302060412082417, "conta_pagamento_confirmacao": 0.004600920184036807, "plano_consulta": 0.5312062412482497, "seguranca_fraude": 0.01220244048809762, "plano_troca": 0.005001000200040008, "sem_correspondencia": 0.01700340068013603}, "confidence": 0.4578, "input_tokens": 278, "latency_ms": 22.23838099999398} +{"id": "g0077-plano_consulta-curto_neutro-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.00010000940088368307, "desconto_retencao": 1.0000940088368307e-06, "marketplace_pedido": 1.0000940088368307e-06, "parceiros_ofertas": 1.0000940088368307e-06, "plano_consulta": 0.9989939054271102, "conta_explicacao": 0.00010000940088368307, "beneficios_consulta": 0.00020001880176736614, "marketplace_compra": 1.0000940088368307e-06, "seguranca_fraude": 1.0000940088368307e-06, "plano_troca": 0.0003000282026510492, "plano_nova_linha": 1.0000940088368307e-06, "sem_correspondencia": 0.0003000282026510492}, "confidence": 0.9958, "input_tokens": 276, "latency_ms": 22.254333000006454} +{"id": "g0077-plano_consulta-curto_neutro-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 28, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"internet_consumo": 0.18351835183518353, "conta_segunda_via": 0.020702070207020702, "plano_nova_linha": 0.5608560856085609, "beneficios_consulta": 0.0061006100610061014, "plano_consulta": 0.005400540054005401, "cadastro_atualizacao": 0.0028002800280028006, "plano_troca": 0.0018001800180018003, "sem_correspondencia": 0.21882188218821882}, "confidence": 0.4538, "input_tokens": 213, "latency_ms": 21.93495200000939} +{"id": "g0077-plano_consulta-curto_neutro-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_nova_linha": 9.99997000009e-07, "internet_consumo": 0.4975985072044784, "roaming_cobranca": 9.99997000009e-07, "plano_consulta": 0.4975985072044784, "plano_troca": 9.99997000009e-07, "roaming_duvida": 9.999970000090001e-05, "beneficios_consulta": 0.0026999919000243, "sem_correspondencia": 0.001999994000018}, "confidence": 0.6514, "input_tokens": 208, "latency_ms": 21.474890999996887} +{"id": "g0077-plano_consulta-curto_neutro-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_cobranca": 1.0000930086498043e-06, "internet_consumo": 1.0000930086498043e-06, "cadastro_atualizacao": 1.0000930086498043e-06, "plano_nova_linha": 1.0000930086498043e-06, "beneficios_consulta": 1.0000930086498043e-06, "plano_consulta": 0.9999929993489394, "plano_troca": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9997, "input_tokens": 209, "latency_ms": 21.85359099999573} +{"id": "g0077-plano_consulta-curto_neutro-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.008500000000000002, "beneficios_consulta": 0.014000000000000002, "vas_cancelamento": 0.042100000000000005, "plano_consulta": 0.28690000000000004, "conta_segunda_via": 0.017300000000000003, "plano_nova_linha": 0.09390000000000001, "recarga_nao_creditada": 0.006500000000000001, "suporte_sem_sinal": 0.010200000000000002, "plano_troca": 0.04170000000000001, "desconto_retencao": 0.011000000000000001, "roaming_duvida": 0.0019000000000000002, "conta_vencimento": 0.07540000000000001, "vas_contratacao": 0.0055000000000000005, "recarga_realizar": 0.0013000000000000002, "conta_contestacao": 0.006700000000000001, "sem_correspondencia": 0.37710000000000005}, "confidence": 0.3538, "input_tokens": 287, "latency_ms": 22.689822999979015} +{"id": "g0079-plano_consulta-erros_digitacao-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.0004000000000000001, "plano_troca": 0.00010000000000000002, "plano_nova_linha": 0.00010000000000000002, "beneficios_consulta": 0.062200000000000005, "portabilidade": 0.00010000000000000002, "plano_consulta": 0.9356000000000001, "internet_consumo": 0.00020000000000000004, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.8791, "input_tokens": 218, "latency_ms": 21.85763099998894} +{"id": "g0079-plano_consulta-erros_digitacao-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.022495500899820036, "cadastro_atualizacao": 0.00019996000799840034, "reclamacao_atendimento": 0.007798440311937612, "plano_troca": 0.005498900219956008, "internet_consumo": 0.0011997600479904018, "recarga_saldo": 0.004099180163967207, "internet_problema_conexao": 0.0016996600679864027, "cancelamento_linha": 0.00019996000799840034, "plano_consulta": 0.9457108578284343, "suporte_chip_esim": 0.0018996200759848032, "plano_nova_linha": 0.00019996000799840034, "sem_correspondencia": 0.008998200359928014}, "confidence": 0.8774, "input_tokens": 280, "latency_ms": 22.027066000021023} +{"id": "g0079-plano_consulta-erros_digitacao-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0011998800119988001, "beneficios_consulta": 0.0021997800219978004, "plano_consulta": 0.9931006899310069, "sem_correspondencia": 0.0034996500349965005}, "confidence": 0.9655, "input_tokens": 130, "latency_ms": 21.068174000021145} +{"id": "g0079-plano_consulta-erros_digitacao-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.015101510151015103, "internet_consumo": 0.0005000500050005002, "plano_consulta": 0.9722972297229724, "sem_correspondencia": 0.012101210121012103}, "confidence": 0.893, "input_tokens": 131, "latency_ms": 20.75814100001594} +{"id": "g0079-plano_consulta-erros_digitacao-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.9984000000000001, "internet_consumo": 0.00010000000000000002, "beneficios_consulta": 0.00020000000000000004, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.9907, "input_tokens": 130, "latency_ms": 20.767968000001247} +{"id": "g0079-plano_consulta-erros_digitacao-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"beneficios_consulta": 0.007500000000000001, "fidelidade_resgate": 0.0013000000000000002, "cadastro_atualizacao": 0.0032000000000000006, "internet_consumo": 0.05580000000000001, "plano_nova_linha": 0.03910000000000001, "conta_pagamento_confirmacao": 0.0010000000000000002, "plano_troca": 0.0016000000000000003, "cancelamento_linha": 0.6717000000000001, "marketplace_compra": 0.0012000000000000001, "negociacao_religacao": 0.0010000000000000002, "plano_consulta": 0.19470000000000004, "conta_debito_automatico_digital": 0.0010000000000000002, "marketplace_pedido": 0.0013000000000000002, "roaming_pacote": 0.0010000000000000002, "parceiros_ofertas": 0.0010000000000000002, "sem_correspondencia": 0.017600000000000005}, "confidence": 0.6142, "input_tokens": 291, "latency_ms": 24.605561999976544} +{"id": "g0079-plano_consulta-erros_digitacao-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"seguranca_fraude": 0.0015998400159984002, "plano_consulta": 0.8232176782321768, "plano_nova_linha": 0.11858814118588142, "beneficios_consulta": 0.00039996000399960006, "internet_consumo": 0.0057994200579942, "recarga_realizar": 0.00019998000199980003, "vas_consulta": 0.0014998500149985001, "conta_pagamento_confirmacao": 0.0012998700129987, "recarga_saldo": 0.0007999200079992001, "marketplace_compra": 0.0033996600339966003, "roaming_pacote": 0.00019998000199980003, "seguranca_perda_roubo": 0.001999800019998, "plano_troca": 0.019798020197980205, "marketplace_pedido": 0.000999900009999, "conta_contestacao": 0.0013998600139986002, "sem_correspondencia": 0.0187981201879812}, "confidence": 0.7535, "input_tokens": 295, "latency_ms": 23.31050099999743} +{"id": "g0079-plano_consulta-erros_digitacao-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0166, "beneficios_consulta": 0.0081, "plano_consulta": 0.8783, "sem_correspondencia": 0.097}, "confidence": 0.6773, "input_tokens": 132, "latency_ms": 21.533476000001883} +{"id": "g0079-plano_consulta-erros_digitacao-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.0034000000000000002, "internet_consumo": 0.00010000000000000002, "plano_consulta": 0.9952000000000001, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.9758, "input_tokens": 130, "latency_ms": 21.367129999987355} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "roaming_cobranca": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "beneficios_consulta": 0.999993000049, "cadastro_atualizacao": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 220, "latency_ms": 22.701361999992287} +{"id": "g0079-plano_consulta-erros_digitacao-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0648064806480648, "cadastro_atualizacao": 0.00020002000200020003, "internet_consumo": 0.00040004000400040005, "plano_consulta": 0.0463046304630463, "beneficios_consulta": 0.001000100010001, "conta_pagamento_confirmacao": 0.00010001000100010001, "plano_nova_linha": 0.00010001000100010001, "sem_correspondencia": 0.8870887088708871}, "confidence": 0.7883, "input_tokens": 223, "latency_ms": 22.582550999999285} +{"id": "g0079-plano_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.005598880223955209, "fidelidade_pontos": 0.009098180363927216, "recarga_nao_creditada": 0.0010997800439912018, "vas_contratacao": 0.0003999200159968007, "negociacao_religacao": 9.998000399920017e-05, "plano_nova_linha": 9.998000399920017e-05, "plano_troca": 9.998000399920017e-05, "internet_consumo": 0.9777044591081784, "seguranca_perda_roubo": 0.00029994001199760045, "conta_debito_automatico_digital": 0.0007998400319936014, "beneficios_consulta": 0.0005998800239952009, "portabilidade": 9.998000399920017e-05, "conta_segunda_via": 0.0004999000199960008, "vas_consulta": 0.002599480103979204, "desconto_retencao": 0.00019996000799840034, "sem_correspondencia": 0.0006998600279944011}, "confidence": 0.9477, "input_tokens": 290, "latency_ms": 23.24711299999649} +{"id": "g0081-plano_consulta-emocional-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 9.99999000001e-07, "plano_consulta": 0.9982990017009984, "internet_consumo": 9.999990000010002e-05, "plano_nova_linha": 9.999990000010002e-05, "beneficios_consulta": 0.0005999994000006, "cadastro_atualizacao": 9.999990000010002e-05, "portabilidade": 0.00039999960000040006, "sem_correspondencia": 0.00039999960000040006}, "confidence": 0.9927, "input_tokens": 230, "latency_ms": 22.305270999993354} +{"id": "g0081-plano_consulta-emocional-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"atendimento_humano": 0.2381, "cadastro_atualizacao": 0.0055, "recarga_realizar": 0.0006, "plano_nova_linha": 0.0007, "parceiros_ofertas": 0.0011, "internet_consumo": 0.0185, "conta_vencimento": 0.0016, "plano_consulta": 0.0404, "conta_contestacao": 0.0018, "portabilidade": 0.6678, "beneficios_consulta": 0.0014, "roaming_cobranca": 0.0008, "negociacao_religacao": 0.0006, "seguranca_fraude": 0.0069, "plano_troca": 0.0037, "sem_correspondencia": 0.0105}, "confidence": 0.6378, "input_tokens": 305, "latency_ms": 22.875257000009697} +{"id": "g0081-plano_consulta-emocional-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 120, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.0013001300130013002, "internet_consumo": 0.056405640564056406, "plano_consulta": 0.0025002500250025004, "sem_correspondencia": 0.9397939793979397}, "confidence": 0.8236, "input_tokens": 146, "latency_ms": 20.985834000015302} +{"id": "g0081-plano_consulta-emocional-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.2071, "beneficios_consulta": 0.0123, "internet_pacote_adicional": 0.0131, "plano_consulta": 0.4366, "atendimento_humano": 0.0509, "plano_nova_linha": 0.0153, "suporte_sem_sinal": 0.0073, "recarga_nao_creditada": 0.0049, "conta_segunda_via": 0.003, "suporte_configuracao": 0.0347, "internet_consumo": 0.154, "plano_troca": 0.0119, "conta_explicacao": 0.0068, "suporte_chip_esim": 0.0198, "seguranca_fraude": 0.0075, "sem_correspondencia": 0.0148}, "confidence": 0.3646, "input_tokens": 305, "latency_ms": 22.792494999976043} +{"id": "g0081-plano_consulta-emocional-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 1.000192036871079e-06, "roaming_pacote": 0.00040007681474843167, "plano_troca": 1.000192036871079e-06, "reclamacao_atendimento": 1.000192036871079e-06, "roaming_duvida": 0.00040007681474843167, "plano_nova_linha": 1.000192036871079e-06, "internet_problema_conexao": 0.9990918256305209, "desconto_retencao": 1.000192036871079e-06, "negociacao_religacao": 1.000192036871079e-06, "internet_consumo": 0.00010001920368710792, "plano_consulta": 1.000192036871079e-06, "sem_correspondencia": 1.000192036871079e-06}, "confidence": 0.9958, "input_tokens": 301, "latency_ms": 22.37464800001021} +{"id": "g0081-plano_consulta-emocional-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 127, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.8052, "plano_consulta": 0.0124, "beneficios_consulta": 0.0061, "internet_consumo": 0.0087, "plano_nova_linha": 0.0386, "plano_troca": 0.0928, "recarga_realizar": 0.0024, "sem_correspondencia": 0.0338}, "confidence": 0.6265, "input_tokens": 232, "latency_ms": 21.201645000019198} +{"id": "g0081-plano_consulta-emocional-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_segunda_via": 0.00010000960092168848, "beneficios_consulta": 0.0003000288027650654, "fidelidade_resgate": 1.0000960092168847e-06, "plano_nova_linha": 0.014701411335488204, "plano_consulta": 0.0005000480046084423, "plano_troca": 1.0000960092168847e-06, "vas_consulta": 0.9824943194546676, "internet_consumo": 0.0007000672064518193, "negociacao_divida": 1.0000960092168847e-06, "internet_pacote_adicional": 0.0005000480046084423, "cadastro_atualizacao": 1.0000960092168847e-06, "sem_correspondencia": 0.0007000672064518193}, "confidence": 0.9592, "input_tokens": 291, "latency_ms": 22.375582999984545} +{"id": "g0081-plano_consulta-emocional-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"beneficios_consulta": 0.0016, "vas_cancelamento": 0.0496, "plano_consulta": 0.0033, "negociacao_religacao": 0.0057, "plano_troca": 0.0009, "plano_nova_linha": 0.017, "internet_consumo": 0.0069, "negociacao_divida": 0.0015, "cancelamento_linha": 0.9012, "cadastro_atualizacao": 0.0011, "roaming_duvida": 0.0037, "sem_correspondencia": 0.0075}, "confidence": 0.8045, "input_tokens": 291, "latency_ms": 22.4594229999866} +{"id": "g0081-plano_consulta-emocional-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.022797720227977204, "beneficios_consulta": 0.0037996200379962005, "plano_troca": 0.0212978702129787, "roaming_cobranca": 0.0023997600239976003, "fidelidade_pontos": 0.0017998200179982, "plano_nova_linha": 0.0100989901009899, "plano_consulta": 0.8038196180381961, "conta_segunda_via": 0.0010998900109989002, "fidelidade_resgate": 0.0011998800119988001, "desconto_retencao": 0.014998500149985002, "atendimento_humano": 0.004399560043995601, "sem_correspondencia": 0.11228877112288771}, "confidence": 0.6842, "input_tokens": 291, "latency_ms": 22.474463000008882} +{"id": "g0081-plano_consulta-emocional-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cancelamento_linha": 0.0011002167426983117, "conta_vencimento": 1.000197038816647e-06, "roaming_duvida": 0.9665904183124076, "plano_troca": 1.000197038816647e-06, "internet_consumo": 0.0022004334853966234, "plano_consulta": 0.001200236446579976, "marketplace_compra": 0.0002000394077633294, "suporte_sem_sinal": 0.001000197038816647, "vas_contratacao": 0.001000197038816647, "conta_contestacao": 0.0002000394077633294, "vas_consulta": 0.02340461070830954, "plano_nova_linha": 0.0007001379271716528, "marketplace_pedido": 0.0001000197038816647, "beneficios_consulta": 0.0004000788155266588, "reclamacao_atendimento": 1.000197038816647e-06, "sem_correspondencia": 0.001900374373751629}, "confidence": 0.9315, "input_tokens": 303, "latency_ms": 22.70666500001539} +{"id": "g0081-plano_consulta-emocional-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["beneficios_consulta"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 0.0008999100089991, "troca_numero": 0.0064993500649935, "seguranca_perda_roubo": 0.0027997200279972004, "vas_consulta": 0.023797620237976203, "internet_consumo": 0.0080991900809919, "plano_nova_linha": 0.0021997800219978004, "marketplace_compra": 0.0016998300169983002, "cancelamento_linha": 0.8929107089291071, "marketplace_pedido": 0.0013998600139986002, "plano_consulta": 0.0060993900609939014, "reclamacao_atendimento": 0.0011998800119988001, "beneficios_consulta": 0.0011998800119988001, "internet_pacote_adicional": 0.0011998800119988001, "fidelidade_resgate": 0.006299370062993701, "recarga_realizar": 0.0008999100089991, "sem_correspondencia": 0.0427957204279572}, "confidence": 0.8029, "input_tokens": 295, "latency_ms": 22.72968699998046} +{"id": "g0081-plano_consulta-emocional-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"negociacao_divida": 0.0059, "plano_nova_linha": 0.1254, "bonus_nao_recebido": 0.006, "conta_pagamento_confirmacao": 0.0029, "vas_consulta": 0.0298, "vas_contratacao": 0.0069, "conta_segunda_via": 0.001, "conta_explicacao": 0.0062, "beneficios_consulta": 0.6622, "vas_cancelamento": 0.0007, "internet_consumo": 0.0008, "plano_consulta": 0.1432, "marketplace_pedido": 0.001, "plano_troca": 0.0033, "internet_problema_conexao": 0.0028, "sem_correspondencia": 0.0019}, "confidence": 0.5916, "input_tokens": 301, "latency_ms": 22.692864000021018} +{"id": "g0087-plano_troca-regionalismo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9999970000090003, "plano_nova_linha": 9.999970000090002e-07, "desconto_retencao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9997, "input_tokens": 152, "latency_ms": 20.136524999998073} +{"id": "g0087-plano_troca-regionalismo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 9.999850002249977e-07, "plano_troca": 0.9999850002249978, "internet_pacote_adicional": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "roaming_pacote": 9.999850002249977e-07, "portabilidade": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "marketplace_pedido": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "conta_segunda_via": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "plano_nova_linha": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "vas_cancelamento": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 22.771063999982744} +{"id": "g0087-plano_troca-regionalismo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.00020000000000000004, "plano_troca": 0.9984000000000001, "desconto_retencao": 0.00020000000000000004, "sem_correspondencia": 0.0012000000000000001}, "confidence": 0.9904, "input_tokens": 156, "latency_ms": 20.60251000000335} +{"id": "g0087-plano_troca-regionalismo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"roaming_duvida": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "plano_troca": 0.9999890001209993, "plano_nova_linha": 9.999890001209994e-07, "parceiros_ofertas": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "internet_problema_conexao": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "negociacao_divida": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 297, "latency_ms": 22.349719999994022} +{"id": "g0087-plano_troca-regionalismo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.030303030303030304, "troca_numero": 0.005900590059005901, "plano_troca": 0.014301430143014302, "internet_pacote_adicional": 0.0115011501150115, "plano_nova_linha": 0.021802180218021803, "vas_cancelamento": 0.0048004800480048, "desconto_retencao": 0.004100410041004101, "sem_correspondencia": 0.9072907290729073}, "confidence": 0.7747, "input_tokens": 225, "latency_ms": 21.884846000006064} +{"id": "g0087-plano_troca-regionalismo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9999890001209996, "fidelidade_pontos": 9.999890001209996e-07, "internet_problema_conexao": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "troca_numero": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "plano_consulta": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 21.654148999999734} +{"id": "g0087-plano_troca-regionalismo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"desconto_retencao": 0.33459531566558093, "plano_consulta": 9.99986000195998e-07, "plano_troca": 9.99986000195998e-07, "bonus_nao_recebido": 9.99986000195998e-07, "plano_nova_linha": 9.99986000195998e-07, "cancelamento_linha": 9.99986000195998e-07, "conta_contestacao": 9.99986000195998e-07, "internet_pacote_adicional": 9.99986000195998e-07, "parceiros_ofertas": 0.665390684530417, "portabilidade": 9.99986000195998e-07, "conta_vencimento": 9.99986000195998e-07, "seguranca_fraude": 9.99986000195998e-07, "atendimento_humano": 9.99986000195998e-07, "vas_contratacao": 9.99986000195998e-07, "reclamacao_atendimento": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.77, "input_tokens": 299, "latency_ms": 22.64633699999763} +{"id": "g0087-plano_troca-regionalismo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9974970075089773, "parceiros_ofertas": 9.999970000089998e-07, "plano_troca": 0.0019999940000179997, "reclamacao_atendimento": 9.999970000089998e-07, "desconto_retencao": 9.999970000089998e-05, "seguranca_perda_roubo": 9.999970000089998e-07, "plano_consulta": 0.00019999940000179996, "sem_correspondencia": 0.00019999940000179996}, "confidence": 0.9906, "input_tokens": 248, "latency_ms": 21.33760299997789} +{"id": "g0087-plano_troca-regionalismo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_pacote_adicional": 9.999930000490002e-07, "plano_troca": 0.9999930000490003, "conta_debito_automatico_digital": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "plano_consulta": 9.999930000490002e-07, "recarga_saldo": 9.999930000490002e-07, "plano_nova_linha": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 236, "latency_ms": 22.43926400001328} +{"id": "g0087-plano_troca-regionalismo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_segunda_via": 9.999890001209992e-07, "plano_nova_linha": 0.9999890001209991, "roaming_cobranca": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 23.109743000020444} +{"id": "g0087-plano_troca-regionalismo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 0.0028000000000000004, "plano_consulta": 0.0026000000000000003, "marketplace_compra": 0.00020000000000000004, "roaming_duvida": 0.0026000000000000003, "seguranca_perda_roubo": 0.00030000000000000003, "plano_nova_linha": 0.00020000000000000004, "desconto_retencao": 0.00020000000000000004, "plano_troca": 0.9902000000000001, "recarga_nao_creditada": 0.00030000000000000003, "reclamacao_atendimento": 0.00020000000000000004, "marketplace_pedido": 0.00020000000000000004, "sem_correspondencia": 0.00020000000000000004}, "confidence": 0.9711, "input_tokens": 297, "latency_ms": 22.494327999993402} +{"id": "g0087-plano_troca-regionalismo-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 213, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 9.998990101999698e-07, "plano_troca": 0.9902999797020501, "plano_nova_linha": 0.00959903049791971, "sem_correspondencia": 9.9989901019997e-05}, "confidence": 0.9604, "input_tokens": 170, "latency_ms": 20.858922000002167} +{"id": "g0089-plano_troca-longo_contexto-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "plano_nova_linha", "probabilities": {"vas_consulta": 0.0132986701329867, "plano_consulta": 0.073992600739926, "seguranca_fraude": 0.27277272272772723, "conta_contestacao": 0.013898610138986101, "desconto_retencao": 0.0632936706329367, "roaming_pacote": 0.019898010198980104, "marketplace_compra": 0.006799320067993201, "suporte_chip_esim": 0.0081991800819918, "suporte_sem_sinal": 0.0065993400659934, "plano_nova_linha": 0.3367663233676632, "plano_troca": 0.14488551144885511, "sem_correspondencia": 0.03959604039596041}, "confidence": 0.2769, "input_tokens": 320, "latency_ms": 22.041911999991726} +{"id": "g0089-plano_troca-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"troca_numero": 1.0000970094099127e-06, "plano_consulta": 0.0024002328225837906, "negociacao_religacao": 1.0000970094099127e-06, "desconto_retencao": 0.00010000970094099128, "conta_debito_automatico_digital": 1.0000970094099127e-06, "bonus_nao_recebido": 0.00010000970094099128, "plano_nova_linha": 0.997196728082624, "sem_correspondencia": 0.00020001940188198256}, "confidence": 0.9893, "input_tokens": 246, "latency_ms": 22.03560799998172} +{"id": "g0089-plano_troca-longo_contexto-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_pedido": 0.00039996000399960006, "plano_consulta": 0.0024997500249975004, "desconto_retencao": 0.0004999500049995, "conta_contestacao": 0.00039996000399960006, "plano_troca": 0.1287871212878712, "plano_nova_linha": 0.8664133586641336, "cadastro_atualizacao": 0.00039996000399960006, "sem_correspondencia": 0.0005999400059994001}, "confidence": 0.7978, "input_tokens": 250, "latency_ms": 22.14554400001134} +{"id": "g0089-plano_troca-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"desconto_retencao": 0.01229754049190162, "portabilidade": 0.02989402119576085, "plano_nova_linha": 0.0651869626074785, "conta_debito_automatico_digital": 0.0034993001399720057, "internet_consumo": 0.6018796240751849, "fidelidade_pontos": 0.004199160167966407, "plano_consulta": 0.19466106778644274, "sem_correspondencia": 0.08838232353529295}, "confidence": 0.4144, "input_tokens": 251, "latency_ms": 21.8861170000082} +{"id": "g0089-plano_troca-longo_contexto-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.7260000000000001, "desconto_retencao": 0.0025000000000000005, "plano_nova_linha": 0.26500000000000007, "sem_correspondencia": 0.006500000000000001}, "confidence": 0.5441, "input_tokens": 160, "latency_ms": 20.14056799998798} +{"id": "g0089-plano_troca-longo_contexto-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 196, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0017, "plano_nova_linha": 0.0043, "plano_troca": 0.9939, "sem_correspondencia": 0.0001}, "confidence": 0.97, "input_tokens": 164, "latency_ms": 20.76480900001343} +{"id": "g0089-plano_troca-longo_contexto-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 171, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_segunda_via": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "plano_troca": 0.999993000049, "portabilidade": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 0.9999, "input_tokens": 241, "latency_ms": 21.885889000003544} +{"id": "g0089-plano_troca-longo_contexto-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_resgate": 9.999000099990002e-05, "plano_troca": 0.0064993500649935, "desconto_retencao": 9.999000099990002e-05, "negociacao_religacao": 9.999000099990002e-05, "plano_nova_linha": 0.9922007799220077, "roaming_cobranca": 9.999000099990002e-05, "plano_consulta": 0.0007999200079992001, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9758, "input_tokens": 242, "latency_ms": 21.710074999987228} +{"id": "g0089-plano_troca-longo_contexto-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9882, "plano_troca": 0.007, "desconto_retencao": 0.004, "sem_correspondencia": 0.0008}, "confidence": 0.9465, "input_tokens": 153, "latency_ms": 20.796028999995997} +{"id": "g0089-plano_troca-longo_contexto-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"reclamacao_atendimento": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "plano_troca": 0.999993000049, "roaming_pacote": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 250, "latency_ms": 21.793975999997883} +{"id": "g0089-plano_troca-longo_contexto-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 169, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "atendimento_humano": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "plano_nova_linha": 1.0000890079217048e-06, "cancelamento_linha": 1.0000890079217048e-06, "plano_troca": 0.9999889990209128, "marketplace_compra": 1.0000890079217048e-06, "vas_cancelamento": 1.0000890079217048e-06, "plano_consulta": 1.0000890079217048e-06, "negociacao_divida": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9997, "input_tokens": 304, "latency_ms": 21.708666999984416} +{"id": "g0089-plano_troca-longo_contexto-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 0.0018, "plano_nova_linha": 0.85, "recarga_nao_creditada": 0.0333, "suporte_chip_esim": 0.001, "plano_troca": 0.0333, "seguranca_perda_roubo": 0.0241, "roaming_pacote": 0.0257, "fidelidade_resgate": 0.0012, "plano_consulta": 0.0223, "reclamacao_atendimento": 0.0009, "marketplace_compra": 0.0011, "sem_correspondencia": 0.0053}, "confidence": 0.7178, "input_tokens": 312, "latency_ms": 21.79300299999909} +{"id": "g0090-plano_troca-indireto_multiplo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.7116423284656931, "plano_nova_linha": 0.07871574314862972, "roaming_duvida": 0.008901780356071212, "suporte_sem_sinal": 0.003400680136027205, "marketplace_compra": 0.0026005201040208035, "plano_troca": 0.18273654730946187, "plano_consulta": 0.005301060212042408, "cancelamento_linha": 0.0012002400480096017, "desconto_retencao": 0.0017003400680136024, "conta_pagamento_confirmacao": 0.0006001200240048009, "cadastro_atualizacao": 0.0006001200240048009, "sem_correspondencia": 0.0026005201040208035}, "confidence": 0.6373, "input_tokens": 282, "latency_ms": 22.298785000003818} +{"id": "g0090-plano_troca-indireto_multiplo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["marketplace_compra"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0049004900490049, "parceiros_ofertas": 0.0025002500250025004, "plano_nova_linha": 0.1999199919991999, "negociacao_religacao": 0.0018001800180018, "suporte_chip_esim": 0.0033003300330033004, "desconto_retencao": 0.0013001300130013002, "roaming_cobranca": 0.0251025102510251, "atendimento_humano": 0.12271227122712272, "beneficios_consulta": 0.002000200020002, "plano_consulta": 0.0062006200620062, "marketplace_pedido": 0.0097009700970097, "cancelamento_linha": 0.04200420042004201, "fidelidade_resgate": 0.0036003600360036, "plano_troca": 0.0024002400240024, "conta_segunda_via": 0.015001500150015001, "sem_correspondencia": 0.5575557555755576}, "confidence": 0.4959, "input_tokens": 297, "latency_ms": 22.539409999978943} +{"id": "g0090-plano_troca-indireto_multiplo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"vas_cancelamento": 0.0004000000000000001, "plano_troca": 0.04750000000000001, "vas_consulta": 0.0004000000000000001, "negociacao_religacao": 0.00010000000000000002, "conta_segunda_via": 0.00010000000000000002, "plano_consulta": 0.08680000000000002, "desconto_retencao": 0.00010000000000000002, "roaming_duvida": 0.00010000000000000002, "plano_nova_linha": 0.8628000000000001, "internet_pacote_adicional": 0.00010000000000000002, "recarga_saldo": 0.00010000000000000002, "sem_correspondencia": 0.0015000000000000002}, "confidence": 0.7966, "input_tokens": 293, "latency_ms": 22.323978999992278} +{"id": "g0090-plano_troca-indireto_multiplo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 66, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0021000000000000003, "cancelamento_linha": 0.0022000000000000006, "plano_consulta": 0.0020000000000000005, "negociacao_divida": 0.0020000000000000005, "plano_troca": 0.9490000000000001, "suporte_sem_sinal": 0.0021000000000000003, "conta_debito_automatico_digital": 0.0021000000000000003, "conta_explicacao": 0.0022000000000000006, "bonus_nao_recebido": 0.0021000000000000003, "parceiros_ofertas": 0.0020000000000000005, "negociacao_religacao": 0.0020000000000000005, "plano_nova_linha": 0.013000000000000001, "internet_problema_conexao": 0.010800000000000002, "atendimento_humano": 0.0021000000000000003, "seguranca_fraude": 0.0021000000000000003, "sem_correspondencia": 0.0022000000000000006}, "confidence": 0.8835, "input_tokens": 291, "latency_ms": 22.471216000013783} +{"id": "g0090-plano_troca-indireto_multiplo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"desconto_retencao": 0.007100710071007102, "marketplace_compra": 0.020202020202020204, "plano_troca": 0.019301930193019304, "fidelidade_pontos": 0.011301130113011301, "plano_consulta": 0.5549554955495549, "conta_explicacao": 0.027602760276027604, "bonus_nao_recebido": 0.011001100110011002, "parceiros_ofertas": 0.0021002100210021, "plano_nova_linha": 0.015501550155015503, "reclamacao_atendimento": 0.2982298229822983, "recarga_realizar": 0.0026002600260026003, "sem_correspondencia": 0.030103010301030103}, "confidence": 0.4866, "input_tokens": 294, "latency_ms": 22.400753999988865} +{"id": "g0090-plano_troca-indireto_multiplo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"recarga_saldo": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "plano_troca": 0.999993000049, "suporte_chip_esim": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 226, "latency_ms": 22.18597800001021} +{"id": "g0090-plano_troca-indireto_multiplo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"atendimento_humano": 9.999850002249973e-07, "reclamacao_atendimento": 9.999850002249973e-07, "parceiros_ofertas": 9.999850002249973e-07, "cadastro_atualizacao": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "seguranca_fraude": 9.999850002249973e-07, "recarga_realizar": 0.9999850002249974, "plano_troca": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "conta_debito_automatico_digital": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 23.26097600001731} +{"id": "g0090-plano_troca-indireto_multiplo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 9.999970000090002e-07, "plano_troca": 0.9999970000090003, "plano_nova_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 136, "latency_ms": 21.551723000015954} +{"id": "g0090-plano_troca-indireto_multiplo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"vas_contratacao": 0.17381738173817385, "plano_nova_linha": 0.24312431243124316, "plano_troca": 0.4614461446144615, "plano_consulta": 0.0011001100110011003, "atendimento_humano": 0.012001200120012002, "conta_debito_automatico_digital": 0.00030003000300030005, "cancelamento_linha": 0.07020702070207022, "parceiros_ofertas": 0.0007000700070007002, "desconto_retencao": 0.00030003000300030005, "fidelidade_resgate": 0.00030003000300030005, "conta_explicacao": 0.0004000400040004001, "roaming_pacote": 0.034103410341034104, "vas_consulta": 0.00030003000300030005, "beneficios_consulta": 0.00030003000300030005, "conta_vencimento": 0.00030003000300030005, "sem_correspondencia": 0.0013001300130013002}, "confidence": 0.4952, "input_tokens": 294, "latency_ms": 22.84132899998781} +{"id": "g0090-plano_troca-indireto_multiplo-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9988990011009989, "plano_troca": 9.999990000010002e-05, "desconto_retencao": 9.99999000001e-07, "sem_correspondencia": 0.0009999990000010002}, "confidence": 0.9937, "input_tokens": 144, "latency_ms": 20.123047999987875} +{"id": "g0090-plano_troca-indireto_multiplo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 9.999860001959977e-07, "suporte_chip_esim": 9.999860001959977e-07, "suporte_configuracao": 9.999860001959977e-07, "marketplace_pedido": 9.999860001959977e-07, "reclamacao_atendimento": 9.999860001959977e-07, "desconto_retencao": 9.999860001959977e-05, "plano_nova_linha": 9.999860001959977e-07, "plano_consulta": 9.999860001959977e-07, "vas_consulta": 9.999860001959977e-07, "conta_explicacao": 9.999860001959977e-07, "plano_troca": 0.9998860015959782, "portabilidade": 9.999860001959977e-07, "troca_numero": 9.999860001959977e-07, "roaming_duvida": 9.999860001959977e-07, "internet_problema_conexao": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9995, "input_tokens": 291, "latency_ms": 22.610182000022405} +{"id": "g0090-plano_troca-indireto_multiplo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_pontos": 0.0003, "plano_consulta": 0.0066, "negociacao_religacao": 0.0155, "troca_numero": 0.0002, "portabilidade": 0.0067, "desconto_retencao": 0.001, "plano_nova_linha": 0.9645, "sem_correspondencia": 0.0052}, "confidence": 0.9016, "input_tokens": 211, "latency_ms": 21.86497099998519} +{"id": "g0093-plano_nova_linha-erros_digitacao-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "plano_troca": 0.9999850002249974, "troca_numero": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "marketplace_pedido": 9.999850002249973e-07, "recarga_saldo": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "fidelidade_resgate": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 22.79598600000554} +{"id": "g0093-plano_nova_linha-erros_digitacao-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 1.0000890079217048e-06, "bonus_nao_recebido": 1.0000890079217048e-06, "conta_vencimento": 1.0000890079217048e-06, "plano_consulta": 1.0000890079217048e-06, "portabilidade": 1.0000890079217048e-06, "cadastro_atualizacao": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "plano_nova_linha": 0.9999889990209128, "vas_contratacao": 1.0000890079217048e-06, "conta_contestacao": 1.0000890079217048e-06, "plano_troca": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9994, "input_tokens": 278, "latency_ms": 22.474725999984457} +{"id": "g0093-plano_nova_linha-erros_digitacao-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.7245724572457246, "conta_vencimento": 0.0008000800080008001, "plano_consulta": 0.0030003000300030005, "roaming_duvida": 0.00020002000200020003, "seguranca_perda_roubo": 0.00020002000200020003, "plano_nova_linha": 0.2707270727072707, "portabilidade": 0.00020002000200020003, "sem_correspondencia": 0.0003000300030003}, "confidence": 0.7026, "input_tokens": 220, "latency_ms": 21.934883000000127} +{"id": "g0093-plano_nova_linha-erros_digitacao-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9999850002249978, "negociacao_divida": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "marketplace_pedido": 9.999850002249977e-07, "beneficios_consulta": 9.999850002249977e-07, "negociacao_religacao": 9.999850002249977e-07, "parceiros_ofertas": 9.999850002249977e-07, "desconto_retencao": 9.999850002249977e-07, "suporte_configuracao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "vas_consulta": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 22.638920999980883} +{"id": "g0093-plano_nova_linha-erros_digitacao-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 1.0000980096049412e-06, "plano_nova_linha": 0.6076595506359623, "plano_troca": 0.3923384491680184, "sem_correspondencia": 1.0000980096049412e-06}, "confidence": 0.5166, "input_tokens": 140, "latency_ms": 20.915761999987126} +{"id": "g0093-plano_nova_linha-erros_digitacao-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"reclamacao_atendimento": 9.999850002249975e-07, "parceiros_ofertas": 9.999850002249975e-07, "plano_consulta": 9.999850002249975e-07, "suporte_chip_esim": 9.999850002249975e-07, "plano_nova_linha": 0.9999850002249976, "troca_numero": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "plano_troca": 9.999850002249975e-07, "conta_pagamento_confirmacao": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "atendimento_humano": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 22.507136999990962} +{"id": "g0093-plano_nova_linha-erros_digitacao-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"suporte_chip_esim": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "plano_nova_linha": 0.9999890001209991, "negociacao_divida": 9.999890001209992e-07, "plano_troca": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 22.25801100001945} +{"id": "g0093-plano_nova_linha-erros_digitacao-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 9.999850002249977e-07, "plano_nova_linha": 0.9999850002249978, "suporte_chip_esim": 9.999850002249977e-07, "marketplace_compra": 9.999850002249977e-07, "fidelidade_pontos": 9.999850002249977e-07, "bonus_nao_recebido": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "fidelidade_resgate": 9.999850002249977e-07, "recarga_nao_creditada": 9.999850002249977e-07, "conta_debito_automatico_digital": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 22.528339000018605} +{"id": "g0093-plano_nova_linha-erros_digitacao-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.7442000000000001, "conta_contestacao": 0.00010000000000000002, "plano_consulta": 0.00020000000000000004, "plano_troca": 0.25320000000000004, "conta_vencimento": 0.0012000000000000001, "reclamacao_atendimento": 0.00010000000000000002, "atendimento_humano": 0.00020000000000000004, "sem_correspondencia": 0.0008000000000000001}, "confidence": 0.7176, "input_tokens": 217, "latency_ms": 21.934365000021216} +{"id": "g0093-plano_nova_linha-erros_digitacao-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "plano_nova_linha": 0.999993000049, "plano_consulta": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 21.73210000000836} +{"id": "g0093-plano_nova_linha-erros_digitacao-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 73, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.00010000000000000002, "internet_consumo": 0.005900000000000001, "atendimento_humano": 0.0005000000000000001, "plano_nova_linha": 0.8627000000000001, "plano_troca": 0.13030000000000003, "plano_consulta": 0.00010000000000000002, "suporte_chip_esim": 0.00030000000000000003, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.7922, "input_tokens": 219, "latency_ms": 21.708211999992955} +{"id": "g0093-plano_nova_linha-erros_digitacao-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9679858532838304, "marketplace_compra": 1.000192036871079e-06, "conta_debito_automatico_digital": 1.000192036871079e-06, "seguranca_fraude": 0.00010001920368710792, "atendimento_humano": 1.000192036871079e-06, "plano_consulta": 1.000192036871079e-06, "suporte_chip_esim": 1.000192036871079e-06, "conta_explicacao": 1.000192036871079e-06, "negociacao_divida": 0.0003000576110613237, "internet_consumo": 1.000192036871079e-06, "plano_nova_linha": 0.031606068365126104, "sem_correspondencia": 1.000192036871079e-06}, "confidence": 0.9412, "input_tokens": 292, "latency_ms": 22.19995999999469} +{"id": "g0095-plano_nova_linha-emocional-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 9.999930000489998e-07, "conta_pagamento_confirmacao": 9.999930000489998e-07, "recarga_realizar": 9.999930000489998e-07, "bonus_nao_recebido": 9.999930000489998e-07, "plano_troca": 9.999930000489998e-07, "beneficios_consulta": 9.999930000489998e-07, "plano_nova_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 244, "latency_ms": 21.686375999991014} +{"id": "g0095-plano_nova_linha-emocional-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9997899390823336, "internet_consumo": 1.0002900841243957e-06, "conta_debito_automatico_digital": 1.0002900841243957e-06, "recarga_saldo": 1.0002900841243957e-06, "marketplace_compra": 1.0002900841243957e-06, "plano_troca": 0.00020005801682487916, "seguranca_perda_roubo": 1.0002900841243957e-06, "plano_consulta": 1.0002900841243957e-06, "fidelidade_resgate": 1.0002900841243957e-06, "cadastro_atualizacao": 1.0002900841243957e-06, "seguranca_fraude": 1.0002900841243957e-06, "sem_correspondencia": 1.0002900841243957e-06}, "confidence": 0.998, "input_tokens": 305, "latency_ms": 22.432221000002528} +{"id": "g0095-plano_nova_linha-emocional-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 9.99989000120999e-07, "vas_consulta": 9.99989000120999e-07, "suporte_configuracao": 9.99989000120999e-07, "portabilidade": 9.99989000120999e-07, "bonus_nao_recebido": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "plano_troca": 9.99989000120999e-07, "plano_nova_linha": 0.9999890001209989, "internet_consumo": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 22.447079000016856} +{"id": "g0095-plano_nova_linha-emocional-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6121612161216121, "plano_consulta": 0.0039003900390039, "plano_troca": 0.38303830383038306, "sem_correspondencia": 0.0009000900090009}, "confidence": 0.4977, "input_tokens": 154, "latency_ms": 20.7129529999861} +{"id": "g0095-plano_nova_linha-emocional-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 131, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "recarga_realizar": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "plano_nova_linha": 0.9999850002249971, "roaming_cobranca": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 312, "latency_ms": 22.482157000013103} +{"id": "g0095-plano_nova_linha-emocional-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9548, "plano_troca": 0.0179, "plano_consulta": 0.02, "sem_correspondencia": 0.0073}, "confidence": 0.8338, "input_tokens": 155, "latency_ms": 20.923103999990644} +{"id": "g0095-plano_nova_linha-emocional-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 9.999000099990002e-05, "plano_troca": 0.015398460153984602, "plano_nova_linha": 0.9843015698430158, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9407, "input_tokens": 157, "latency_ms": 20.607382000008556} +{"id": "g0095-plano_nova_linha-emocional-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_divida": 0.00020000000000000004, "plano_consulta": 0.17260000000000003, "plano_troca": 0.006300000000000001, "cadastro_atualizacao": 0.0045000000000000005, "plano_nova_linha": 0.7856000000000001, "recarga_saldo": 0.00030000000000000003, "desconto_retencao": 0.0012000000000000001, "sem_correspondencia": 0.029300000000000003}, "confidence": 0.6804, "input_tokens": 234, "latency_ms": 21.83367599999997} +{"id": "g0095-plano_nova_linha-emocional-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "plano_nova_linha": 0.999993000049, "suporte_sem_sinal": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 244, "latency_ms": 21.852614000010817} +{"id": "g0095-plano_nova_linha-emocional-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"cadastro_atualizacao": 0.0007001400280056009, "bonus_nao_recebido": 0.0007001400280056009, "negociacao_divida": 0.0007001400280056009, "plano_consulta": 0.002700540108021604, "plano_nova_linha": 0.946789357871574, "suporte_chip_esim": 0.0007001400280056009, "conta_pagamento_confirmacao": 0.0007001400280056009, "roaming_duvida": 0.0008001600320064012, "reclamacao_atendimento": 0.0009001800360072012, "conta_contestacao": 0.0007001400280056009, "vas_cancelamento": 0.024504900980196035, "fidelidade_resgate": 0.0008001600320064012, "plano_troca": 0.011802360472094415, "marketplace_compra": 0.0008001600320064012, "conta_explicacao": 0.0009001800360072012, "sem_correspondencia": 0.005801160232046408}, "confidence": 0.8909, "input_tokens": 307, "latency_ms": 22.885687000012922} +{"id": "g0095-plano_nova_linha-emocional-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 1.0000870075696584e-06, "plano_troca": 1.0000870075696584e-06, "cancelamento_linha": 0.0004000348030278634, "conta_segunda_via": 1.0000870075696584e-06, "internet_problema_conexao": 1.0000870075696584e-06, "plano_consulta": 1.0000870075696584e-06, "plano_nova_linha": 0.9994869553651166, "conta_explicacao": 1.0000870075696584e-06, "portabilidade": 0.00010000870075696585, "beneficios_consulta": 1.0000870075696584e-06, "conta_contestacao": 1.0000870075696584e-06, "roaming_pacote": 1.0000870075696584e-06, "fidelidade_resgate": 1.0000870075696584e-06, "vas_consulta": 1.0000870075696584e-06, "conta_debito_automatico_digital": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9978, "input_tokens": 307, "latency_ms": 22.687477000005174} +{"id": "g0095-plano_nova_linha-emocional-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9831983198319832, "plano_troca": 0.015101510151015103, "plano_consulta": 0.0013001300130013002, "sem_correspondencia": 0.0004000400040004001}, "confidence": 0.9334, "input_tokens": 155, "latency_ms": 20.623848000013822} +{"id": "g0097-plano_nova_linha-indireto_multiplo-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 176, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "seguranca_perda_roubo": 9.99985000224997e-07, "cadastro_atualizacao": 9.99985000224997e-07, "plano_troca": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "plano_consulta": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "plano_nova_linha": 0.9999850002249969, "recarga_saldo": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "conta_debito_automatico_digital": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 319, "latency_ms": 22.686324000005698} +{"id": "g0097-plano_nova_linha-indireto_multiplo-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_cobranca": 0.16100000000000003, "negociacao_religacao": 0.0007000000000000001, "vas_consulta": 0.009600000000000001, "recarga_realizar": 0.00030000000000000003, "recarga_nao_creditada": 0.0009000000000000002, "plano_consulta": 0.0017000000000000003, "plano_nova_linha": 0.007600000000000002, "suporte_chip_esim": 0.0010000000000000002, "suporte_configuracao": 0.7272000000000001, "conta_contestacao": 0.0022000000000000006, "seguranca_fraude": 0.04690000000000001, "plano_troca": 0.00040000000000000013, "marketplace_pedido": 0.0014000000000000002, "roaming_duvida": 0.036000000000000004, "conta_debito_automatico_digital": 0.0007000000000000001, "sem_correspondencia": 0.0024000000000000002}, "confidence": 0.6582, "input_tokens": 298, "latency_ms": 22.63080400001627} +{"id": "g0097-plano_nova_linha-indireto_multiplo-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_consulta", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 9.999850002249977e-07, "plano_nova_linha": 0.9999850002249978, "vas_contratacao": 9.999850002249977e-07, "suporte_chip_esim": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "atendimento_humano": 9.999850002249977e-07, "internet_consumo": 9.999850002249977e-07, "desconto_retencao": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "fidelidade_resgate": 9.999850002249977e-07, "conta_explicacao": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 310, "latency_ms": 22.810787999986815} +{"id": "g0097-plano_nova_linha-indireto_multiplo-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_consulta": 0.0006, "plano_nova_linha": 0.0157, "plano_troca": 0.983, "sem_correspondencia": 0.0007}, "confidence": 0.9338, "input_tokens": 149, "latency_ms": 20.83393700002034} +{"id": "g0097-plano_nova_linha-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"marketplace_pedido": 0.0005, "suporte_sem_sinal": 0.0014, "vas_cancelamento": 0.003, "portabilidade": 0.1851, "conta_explicacao": 0.0005, "conta_pagamento_confirmacao": 0.0002, "plano_troca": 0.0463, "cancelamento_linha": 0.7436, "conta_vencimento": 0.0002, "plano_consulta": 0.0049, "internet_consumo": 0.0021, "sem_correspondencia": 0.0122}, "confidence": 0.6758, "input_tokens": 290, "latency_ms": 22.397062000010237} +{"id": "g0097-plano_nova_linha-indireto_multiplo-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 9.99997000009e-07, "plano_troca": 9.99997000009e-07, "plano_nova_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 149, "latency_ms": 20.695287999984657} +{"id": "g0097-plano_nova_linha-indireto_multiplo-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0355, "plano_troca": 0.0684, "conta_contestacao": 0.0032, "desconto_retencao": 0.0133, "fidelidade_resgate": 0.0045, "plano_nova_linha": 0.8305, "marketplace_pedido": 0.0029, "sem_correspondencia": 0.0417}, "confidence": 0.6606, "input_tokens": 232, "latency_ms": 21.189733999989357} +{"id": "g0097-plano_nova_linha-indireto_multiplo-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 9.999930000490002e-07, "plano_nova_linha": 0.9999930000490003, "plano_consulta": 9.999930000490002e-07, "bonus_nao_recebido": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "marketplace_pedido": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 242, "latency_ms": 21.725837999980513} +{"id": "g0097-plano_nova_linha-indireto_multiplo-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"internet_consumo": 1.0000850072256139e-06, "desconto_retencao": 1.0000850072256139e-06, "internet_problema_conexao": 1.0000850072256139e-06, "beneficios_consulta": 1.0000850072256139e-06, "internet_pacote_adicional": 1.0000850072256139e-06, "conta_segunda_via": 1.0000850072256139e-06, "plano_consulta": 1.0000850072256139e-06, "fidelidade_pontos": 1.0000850072256139e-06, "plano_nova_linha": 0.9999849987248914, "conta_debito_automatico_digital": 1.0000850072256139e-06, "negociacao_religacao": 1.0000850072256139e-06, "plano_troca": 1.0000850072256139e-06, "recarga_saldo": 1.0000850072256139e-06, "seguranca_perda_roubo": 1.0000850072256139e-06, "seguranca_fraude": 1.0000850072256139e-06, "sem_correspondencia": 1.0000850072256139e-06}, "confidence": 0.9998, "input_tokens": 302, "latency_ms": 22.53276999999798} +{"id": "g0097-plano_nova_linha-indireto_multiplo-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 103, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 9.999850002249977e-07, "plano_nova_linha": 0.9999850002249978, "vas_contratacao": 9.999850002249977e-07, "fidelidade_resgate": 9.999850002249977e-07, "recarga_saldo": 9.999850002249977e-07, "reclamacao_atendimento": 9.999850002249977e-07, "roaming_duvida": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "vas_consulta": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "suporte_chip_esim": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "recarga_nao_creditada": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 302, "latency_ms": 22.717696000000842} +{"id": "g0097-plano_nova_linha-indireto_multiplo-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"conta_explicacao": 0.0005000985194083235, "internet_consumo": 0.0002000394077633294, "troca_numero": 0.0005000985194083235, "plano_consulta": 0.002300453189278288, "vas_consulta": 0.0005000985194083235, "portabilidade": 0.000600118223289988, "recarga_saldo": 0.000300059111644994, "roaming_duvida": 1.000197038816647e-06, "atendimento_humano": 0.0001000197038816647, "plano_troca": 1.000197038816647e-06, "beneficios_consulta": 0.000300059111644994, "bonus_nao_recebido": 0.9672905562395792, "marketplace_compra": 1.000197038816647e-06, "plano_nova_linha": 0.027205359455812792, "negociacao_religacao": 0.0001000197038816647, "sem_correspondencia": 0.0001000197038816647}, "confidence": 0.9382, "input_tokens": 299, "latency_ms": 22.58699899999783} +{"id": "g0097-plano_nova_linha-indireto_multiplo-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "plano_nova_linha": 0.9999890001209993, "seguranca_perda_roubo": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "reclamacao_atendimento": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "marketplace_pedido": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "recarga_saldo": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 22.2528900000043} +{"id": "g0098-internet_pacote_adicional-curto_neutro-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.025294941011797634, "seguranca_perda_roubo": 0.0007998400319936011, "parceiros_ofertas": 0.005998800239952008, "vas_cancelamento": 0.0007998400319936011, "roaming_duvida": 0.0007998400319936011, "bonus_nao_recebido": 0.0007998400319936011, "conta_explicacao": 0.0007998400319936011, "internet_pacote_adicional": 0.5234953009398119, "fidelidade_resgate": 0.0007998400319936011, "beneficios_consulta": 0.0007998400319936011, "internet_consumo": 0.08798240351929612, "negociacao_divida": 0.0007998400319936011, "internet_problema_conexao": 0.3460307938412317, "roaming_pacote": 0.0007998400319936011, "cancelamento_linha": 0.0007998400319936011, "sem_correspondencia": 0.0031993601279744046}, "confidence": 0.5969, "input_tokens": 286, "latency_ms": 22.495231999982934} +{"id": "g0098-internet_pacote_adicional-curto_neutro-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.004299570042995701, "internet_pacote_adicional": 0.31236876312368766, "suporte_chip_esim": 0.0014998500149985001, "conta_contestacao": 0.0020997900209979003, "suporte_configuracao": 0.48375162483751627, "bonus_nao_recebido": 0.0008999100089991, "fidelidade_resgate": 0.0006999300069993001, "vas_cancelamento": 0.0016998300169983002, "internet_problema_conexao": 0.09789021097890212, "desconto_retencao": 0.0004999500049995, "marketplace_compra": 0.0029997000299970002, "negociacao_divida": 0.0004999500049995, "internet_consumo": 0.06029397060293971, "seguranca_fraude": 0.019898010198980104, "plano_troca": 0.0033996600339966003, "sem_correspondencia": 0.0071992800719928}, "confidence": 0.5175, "input_tokens": 285, "latency_ms": 22.543950999988738} +{"id": "g0098-internet_pacote_adicional-curto_neutro-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0602, "internet_pacote_adicional": 0.1224, "bonus_nao_recebido": 0.0022, "sem_correspondencia": 0.8152}, "confidence": 0.5626, "input_tokens": 133, "latency_ms": 21.282202000008965} +{"id": "g0098-internet_pacote_adicional-curto_neutro-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.0015998400159984002, "fidelidade_pontos": 0.0004999500049995, "conta_explicacao": 0.0012998700129987, "portabilidade": 0.0017998200179982, "vas_cancelamento": 0.00019998000199980003, "bonus_nao_recebido": 0.00029997000299970003, "vas_consulta": 0.0236976302369763, "roaming_pacote": 0.00019998000199980003, "internet_consumo": 0.014198580141985802, "internet_pacote_adicional": 0.9537046295370463, "internet_problema_conexao": 0.0018998100189981002, "sem_correspondencia": 0.0005999400059994001}, "confidence": 0.8996, "input_tokens": 271, "latency_ms": 22.61417700000834} +{"id": "g0098-internet_pacote_adicional-curto_neutro-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.0009, "internet_problema_conexao": 0.0066, "internet_consumo": 0.0427, "conta_segunda_via": 0.0002, "roaming_pacote": 0.0001, "bonus_nao_recebido": 0.0002, "internet_pacote_adicional": 0.9487, "sem_correspondencia": 0.0006}, "confidence": 0.8881, "input_tokens": 220, "latency_ms": 21.78468299999281} +{"id": "g0098-internet_pacote_adicional-curto_neutro-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.0713, "roaming_duvida": 0.0076, "vas_cancelamento": 0.0304, "roaming_pacote": 0.0129, "recarga_saldo": 0.0104, "internet_consumo": 0.3002, "conta_vencimento": 0.0273, "suporte_chip_esim": 0.0168, "bonus_nao_recebido": 0.0139, "plano_consulta": 0.0339, "internet_pacote_adicional": 0.4463, "sem_correspondencia": 0.029}, "confidence": 0.356, "input_tokens": 273, "latency_ms": 22.543151999997235} +{"id": "g0098-internet_pacote_adicional-curto_neutro-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_pacote_adicional": 0.12048795120487951, "roaming_pacote": 9.999000099990002e-05, "roaming_cobranca": 9.999000099990002e-05, "suporte_sem_sinal": 9.999000099990002e-05, "bonus_nao_recebido": 0.00019998000199980003, "internet_problema_conexao": 0.5658434156584341, "internet_consumo": 0.3124687531246875, "sem_correspondencia": 0.0006999300069993001}, "confidence": 0.5433, "input_tokens": 210, "latency_ms": 21.90135999998688} +{"id": "g0098-internet_pacote_adicional-curto_neutro-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "negociacao_divida": 9.99985000224997e-07, "seguranca_fraude": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "internet_consumo": 9.99985000224997e-07, "internet_problema_conexao": 9.99985000224997e-07, "portabilidade": 9.99985000224997e-07, "internet_pacote_adicional": 0.9999850002249969, "suporte_configuracao": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 286, "latency_ms": 22.904613000008567} +{"id": "g0098-internet_pacote_adicional-curto_neutro-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.0689, "roaming_pacote": 0.0169, "internet_pacote_adicional": 0.658, "sem_correspondencia": 0.2562}, "confidence": 0.3669, "input_tokens": 132, "latency_ms": 20.99194000001603} +{"id": "g0098-internet_pacote_adicional-curto_neutro-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.01200240048009602, "internet_consumo": 0.29515903180636127, "vas_cancelamento": 0.006501300260052011, "recarga_nao_creditada": 0.010802160432086419, "reclamacao_atendimento": 0.020504100820164035, "plano_consulta": 0.006501300260052011, "roaming_duvida": 0.006501300260052011, "internet_pacote_adicional": 0.590118023604721, "roaming_pacote": 0.006501300260052011, "internet_problema_conexao": 0.020804160832166435, "bonus_nao_recebido": 0.006501300260052011, "sem_correspondencia": 0.01810362072414483}, "confidence": 0.5288, "input_tokens": 277, "latency_ms": 22.344985999978917} +{"id": "g0098-internet_pacote_adicional-curto_neutro-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.00010003951560866542, "negociacao_divida": 0.00010003951560866542, "internet_consumo": 0.0009003556404779887, "troca_numero": 0.025009878902166355, "cancelamento_linha": 1.000395156086654e-06, "internet_pacote_adicional": 0.0004001580624346617, "recarga_saldo": 1.000395156086654e-06, "bonus_nao_recebido": 0.0004001580624346617, "beneficios_consulta": 1.000395156086654e-06, "negociacao_religacao": 0.0006002370936519924, "marketplace_compra": 0.9701832223728372, "roaming_pacote": 1.000395156086654e-06, "plano_troca": 1.000395156086654e-06, "parceiros_ofertas": 0.0004001580624346617, "internet_problema_conexao": 0.0011004346716953196, "sem_correspondencia": 0.0008003161248693233}, "confidence": 0.9422, "input_tokens": 280, "latency_ms": 21.8425639999964} +{"id": "g0098-internet_pacote_adicional-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_consumo": 0.029200000000000004, "conta_contestacao": 0.0036000000000000003, "beneficios_consulta": 0.005000000000000001, "bonus_nao_recebido": 0.013000000000000001, "vas_contratacao": 0.47790000000000005, "recarga_saldo": 0.0021000000000000003, "roaming_pacote": 0.021000000000000005, "conta_vencimento": 0.0015000000000000002, "internet_problema_conexao": 0.011300000000000001, "cadastro_atualizacao": 0.0015000000000000002, "marketplace_compra": 0.41520000000000007, "sem_correspondencia": 0.018700000000000005}, "confidence": 0.5321, "input_tokens": 273, "latency_ms": 22.182655999984036} +{"id": "g0102-internet_pacote_adicional-emocional-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.0026002600260026003, "internet_pacote_adicional": 0.5924592459245925, "conta_debito_automatico_digital": 0.0005000500050005, "internet_consumo": 0.282028202820282, "bonus_nao_recebido": 0.004100410041004101, "roaming_cobranca": 0.0006000600060006, "conta_contestacao": 0.0006000600060006, "parceiros_ofertas": 0.0008000800080008001, "seguranca_perda_roubo": 0.0015001500150015003, "internet_problema_conexao": 0.1113111311131113, "roaming_pacote": 0.0009000900090009, "sem_correspondencia": 0.0026002600260026003}, "confidence": 0.5977, "input_tokens": 293, "latency_ms": 22.33029399999964} +{"id": "g0102-internet_pacote_adicional-emocional-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.0008001600320064014, "fidelidade_resgate": 0.011102220444088819, "vas_consulta": 0.06141228245649131, "roaming_pacote": 0.0009001800360072014, "conta_vencimento": 0.0008001600320064014, "negociacao_divida": 0.0008001600320064014, "conta_segunda_via": 0.0009001800360072014, "internet_problema_conexao": 0.16543308661732348, "bonus_nao_recebido": 0.0011002200440088019, "recarga_saldo": 0.0010002000400080016, "internet_consumo": 0.5751150230046009, "vas_contratacao": 0.0011002200440088019, "internet_pacote_adicional": 0.1767353470694139, "cadastro_atualizacao": 0.0008001600320064014, "conta_debito_automatico_digital": 0.0008001600320064014, "sem_correspondencia": 0.001200240048009602}, "confidence": 0.5617, "input_tokens": 300, "latency_ms": 22.668720000012854} +{"id": "g0102-internet_pacote_adicional-emocional-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.2085791420857914, "vas_cancelamento": 0.0006999300069992999, "roaming_pacote": 0.0021997800219978, "internet_pacote_adicional": 0.335966403359664, "bonus_nao_recebido": 0.012798720127987199, "internet_problema_conexao": 0.41165883411658827, "beneficios_consulta": 0.0176982301769823, "sem_correspondencia": 0.010398960103989599}, "confidence": 0.3981, "input_tokens": 222, "latency_ms": 21.798316000001705} +{"id": "g0102-internet_pacote_adicional-emocional-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"roaming_pacote": 0.0063, "plano_nova_linha": 0.0312, "portabilidade": 0.0152, "conta_explicacao": 0.0382, "negociacao_religacao": 0.0097, "roaming_cobranca": 0.0343, "internet_consumo": 0.1455, "cadastro_atualizacao": 0.0407, "marketplace_pedido": 0.4446, "conta_debito_automatico_digital": 0.0202, "internet_pacote_adicional": 0.1235, "seguranca_perda_roubo": 0.0047, "parceiros_ofertas": 0.0251, "bonus_nao_recebido": 0.0075, "internet_problema_conexao": 0.0461, "sem_correspondencia": 0.0072}, "confidence": 0.3042, "input_tokens": 303, "latency_ms": 22.50273199999242} +{"id": "g0102-internet_pacote_adicional-emocional-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.638036196380362, "internet_consumo": 0.10018998100189981, "vas_consulta": 0.020997900209979003, "bonus_nao_recebido": 0.03569643035696431, "plano_nova_linha": 0.036896310368963105, "internet_problema_conexao": 0.044495550444955505, "roaming_pacote": 0.029597040295970406, "sem_correspondencia": 0.09409059094090591}, "confidence": 0.3729, "input_tokens": 218, "latency_ms": 21.71993499999303} +{"id": "g0102-internet_pacote_adicional-emocional-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 105, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.06320632063206322, "internet_pacote_adicional": 0.6875687568756876, "troca_numero": 0.00020002000200020005, "roaming_pacote": 0.0011001100110011003, "conta_explicacao": 0.0012001200120012002, "bonus_nao_recebido": 0.004900490049004901, "internet_problema_conexao": 0.24132413241324133, "sem_correspondencia": 0.0005000500050005002}, "confidence": 0.6043, "input_tokens": 218, "latency_ms": 21.72979099998429} +{"id": "g0102-internet_pacote_adicional-emocional-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.0030000000000000005, "bonus_nao_recebido": 0.010300000000000002, "internet_problema_conexao": 0.22970000000000002, "desconto_retencao": 0.009700000000000002, "roaming_pacote": 0.0028000000000000004, "internet_consumo": 0.08050000000000002, "internet_pacote_adicional": 0.6385000000000001, "sem_correspondencia": 0.025500000000000002}, "confidence": 0.4967, "input_tokens": 224, "latency_ms": 21.343833999992512} +{"id": "g0102-internet_pacote_adicional-emocional-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.0045004500450045, "troca_numero": 0.004300430043004301, "internet_pacote_adicional": 0.653965396539654, "bonus_nao_recebido": 0.0045004500450045, "internet_problema_conexao": 0.1414141414141414, "internet_consumo": 0.15291529152915292, "roaming_pacote": 0.0058005800580058, "sem_correspondencia": 0.0326032603260326}, "confidence": 0.4925, "input_tokens": 217, "latency_ms": 21.69344800000772} +{"id": "g0102-internet_pacote_adicional-emocional-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0023, "internet_pacote_adicional": 0.9446, "bonus_nao_recebido": 0.0503, "sem_correspondencia": 0.0028}, "confidence": 0.8306, "input_tokens": 147, "latency_ms": 20.66993200000411} +{"id": "g0102-internet_pacote_adicional-emocional-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"internet_problema_conexao": 0.2832849854956487, "troca_numero": 0.0019005701710513151, "bonus_nao_recebido": 0.0009002700810243072, "desconto_retencao": 0.0009002700810243072, "internet_pacote_adicional": 0.2661798539561868, "roaming_cobranca": 0.001500450135040512, "marketplace_pedido": 0.41222366710013, "roaming_pacote": 0.0006001800540162048, "parceiros_ofertas": 0.0011003300990297088, "suporte_configuracao": 0.0006001800540162048, "internet_consumo": 0.028008402520756225, "sem_correspondencia": 0.0028008402520756223}, "confidence": 0.4996, "input_tokens": 291, "latency_ms": 22.1973680000076} +{"id": "g0102-internet_pacote_adicional-emocional-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_pacote_adicional": 0.03540000000000001, "internet_problema_conexao": 0.5538000000000001, "marketplace_pedido": 0.004000000000000001, "bonus_nao_recebido": 0.00040000000000000013, "fidelidade_resgate": 0.00010000000000000003, "suporte_sem_sinal": 0.00010000000000000003, "seguranca_perda_roubo": 0.00010000000000000003, "cancelamento_linha": 0.00030000000000000003, "roaming_pacote": 0.00010000000000000003, "internet_consumo": 0.3989000000000001, "atendimento_humano": 0.00010000000000000003, "conta_debito_automatico_digital": 0.00010000000000000003, "conta_vencimento": 0.00010000000000000003, "conta_contestacao": 0.0005000000000000001, "reclamacao_atendimento": 0.005100000000000001, "sem_correspondencia": 0.0009000000000000002}, "confidence": 0.6816, "input_tokens": 298, "latency_ms": 22.749369999985447} +{"id": "g0102-internet_pacote_adicional-emocional-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.00030000000000000003, "bonus_nao_recebido": 0.0008000000000000001, "internet_pacote_adicional": 0.9944000000000001, "sem_correspondencia": 0.0045000000000000005}, "confidence": 0.9727, "input_tokens": 145, "latency_ms": 20.791303000009975} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0141, "internet_pacote_adicional": 0.0449, "bonus_nao_recebido": 0.0236, "sem_correspondencia": 0.9174}, "confidence": 0.7352, "input_tokens": 142, "latency_ms": 21.01605899997594} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"internet_consumo": 0.1386, "internet_problema_conexao": 0.0678, "internet_pacote_adicional": 0.0824, "atendimento_humano": 0.0711, "conta_contestacao": 0.0424, "roaming_pacote": 0.0024, "cadastro_atualizacao": 0.2971, "negociacao_divida": 0.0355, "plano_consulta": 0.0369, "seguranca_perda_roubo": 0.0292, "bonus_nao_recebido": 0.0114, "sem_correspondencia": 0.1852}, "confidence": 0.1686, "input_tokens": 284, "latency_ms": 22.713869000000386} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.00019998000199980003, "internet_pacote_adicional": 0.9941005899410059, "bonus_nao_recebido": 0.004399560043995601, "sem_correspondencia": 0.0012998700129987}, "confidence": 0.9716, "input_tokens": 141, "latency_ms": 20.946509999987484} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"bonus_nao_recebido": 0.004299140171965607, "fidelidade_resgate": 0.009598080383923215, "internet_problema_conexao": 0.045490901819636075, "internet_consumo": 0.048990201959608085, "roaming_pacote": 0.37462507498500297, "internet_pacote_adicional": 0.34783043391321733, "cadastro_atualizacao": 0.16376724655068986, "sem_correspondencia": 0.005398920215956809}, "confidence": 0.3192, "input_tokens": 236, "latency_ms": 21.69085799999948} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.1054, "internet_pacote_adicional": 0.3404, "roaming_pacote": 0.0312, "sem_correspondencia": 0.523}, "confidence": 0.2418, "input_tokens": 136, "latency_ms": 20.02680199998963} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos", "fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.10081008100810081, "reclamacao_atendimento": 0.0465046504650465, "cancelamento_linha": 0.004100410041004101, "vas_cancelamento": 0.0115011501150115, "roaming_pacote": 0.0009000900090009, "vas_contratacao": 0.0033003300330033004, "internet_pacote_adicional": 0.009500950095009501, "internet_problema_conexao": 0.08350835083508351, "recarga_realizar": 0.0031003100310031, "recarga_saldo": 0.0033003300330033004, "bonus_nao_recebido": 0.6544654465446544, "sem_correspondencia": 0.07900790079007901}, "confidence": 0.5011, "input_tokens": 285, "latency_ms": 22.431194999995796} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9969003099690031, "roaming_pacote": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "plano_troca": 9.999000099990002e-05, "bonus_nao_recebido": 0.00019998000199980003, "internet_consumo": 0.0008999100089991, "internet_problema_conexao": 0.000999900009999, "sem_correspondencia": 0.0006999300069993001}, "confidence": 0.9881, "input_tokens": 218, "latency_ms": 22.06909299999893} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.1108110811081108, "bonus_nao_recebido": 0.0249024902490249, "internet_pacote_adicional": 0.04440444044404441, "troca_numero": 0.1316131613161316, "roaming_pacote": 0.0056005600560056, "internet_consumo": 0.21702170217021702, "cancelamento_linha": 0.018201820182018203, "sem_correspondencia": 0.4474447444744475}, "confidence": 0.262, "input_tokens": 208, "latency_ms": 21.07410799999343} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9624971125086625, "bonus_nao_recebido": 9.99997000009e-07, "portabilidade": 9.99997000009e-07, "atendimento_humano": 9.999970000090001e-05, "internet_pacote_adicional": 0.00039999880000360003, "roaming_pacote": 9.99997000009e-07, "internet_consumo": 0.0366998899003303, "sem_correspondencia": 0.0002999991000027}, "confidence": 0.9208, "input_tokens": 206, "latency_ms": 21.94899500000247} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.0013001300130013002, "internet_pacote_adicional": 0.9932993299329934, "roaming_pacote": 0.003200320032003201, "sem_correspondencia": 0.0022002200220022005}, "confidence": 0.9656, "input_tokens": 142, "latency_ms": 20.611739000003126} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.0002, "roaming_pacote": 0.0001, "bonus_nao_recebido": 0.0001, "internet_consumo": 0.0018, "internet_problema_conexao": 0.0013, "internet_pacote_adicional": 0.9958, "seguranca_perda_roubo": 0.0001, "sem_correspondencia": 0.0006}, "confidence": 0.9841, "input_tokens": 226, "latency_ms": 21.720130999995035} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6743, "bonus_nao_recebido": 0.0124, "roaming_pacote": 0.0065, "sem_correspondencia": 0.3068}, "confidence": 0.4838, "input_tokens": 138, "latency_ms": 20.606692000001203} +{"id": "g0105-internet_consumo-curto_neutro-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"vas_consulta": 0.005100510051005101, "vas_contratacao": 0.0012001200120012002, "recarga_saldo": 0.0008000800080008002, "internet_problema_conexao": 0.09910991099109911, "suporte_sem_sinal": 0.00010001000100010003, "atendimento_humano": 0.00010001000100010003, "conta_contestacao": 0.00030003000300030005, "plano_consulta": 0.051405140514051414, "internet_pacote_adicional": 0.010601060106010602, "parceiros_ofertas": 0.00010001000100010003, "conta_segunda_via": 0.00010001000100010003, "fidelidade_resgate": 0.00010001000100010003, "internet_consumo": 0.8300830083008301, "conta_vencimento": 0.00010001000100010003, "negociacao_divida": 0.00010001000100010003, "sem_correspondencia": 0.0007000700070007002}, "confidence": 0.7691, "input_tokens": 287, "latency_ms": 22.55875099999116} +{"id": "g0105-internet_consumo-curto_neutro-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"beneficios_consulta": 1.0000940088368307e-06, "plano_nova_linha": 1.0000940088368307e-06, "plano_troca": 1.0000940088368307e-06, "negociacao_divida": 1.0000940088368307e-06, "internet_consumo": 0.9937934165811587, "plano_consulta": 0.00020001880176736614, "seguranca_perda_roubo": 0.00010000940088368307, "internet_pacote_adicional": 0.0005000470044184154, "cancelamento_linha": 0.0005000470044184154, "internet_problema_conexao": 0.0008000752070694646, "reclamacao_atendimento": 1.0000940088368307e-06, "roaming_pacote": 1.0000940088368307e-06, "marketplace_compra": 0.00010000940088368307, "recarga_saldo": 0.0013001222114878799, "vas_consulta": 0.00010000940088368307, "sem_correspondencia": 0.0026002444229757597}, "confidence": 0.9822, "input_tokens": 284, "latency_ms": 22.48294199998213} +{"id": "g0105-internet_consumo-curto_neutro-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.0263, "atendimento_humano": 0.0142, "internet_pacote_adicional": 0.048, "seguranca_fraude": 0.0116, "plano_consulta": 0.3334, "internet_problema_conexao": 0.372, "internet_consumo": 0.1856, "sem_correspondencia": 0.0089}, "confidence": 0.3064, "input_tokens": 210, "latency_ms": 21.686572000021442} +{"id": "g0105-internet_consumo-curto_neutro-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 9.99997000009e-07, "recarga_saldo": 9.99997000009e-07, "internet_consumo": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 127, "latency_ms": 21.169466000003467} +{"id": "g0105-internet_consumo-curto_neutro-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.004300000000000001, "plano_consulta": 0.0032000000000000006, "internet_consumo": 0.9884000000000001, "sem_correspondencia": 0.004100000000000001}, "confidence": 0.9453, "input_tokens": 131, "latency_ms": 20.672328999978618} +{"id": "g0105-internet_consumo-curto_neutro-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0005000000000000001, "internet_consumo": 0.9991000000000001, "recarga_saldo": 0.00010000000000000002, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9942, "input_tokens": 129, "latency_ms": 20.618917000007286} +{"id": "g0105-internet_consumo-curto_neutro-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 1.0000960092168849e-06, "atendimento_humano": 1.0000960092168849e-06, "internet_problema_conexao": 0.8608826447338945, "plano_nova_linha": 0.00020001920184337698, "seguranca_fraude": 0.00010000960092168849, "reclamacao_atendimento": 1.0000960092168849e-06, "internet_consumo": 0.09960956251800174, "recarga_saldo": 0.00030002880276506545, "internet_pacote_adicional": 0.03440330271706084, "suporte_chip_esim": 1.0000960092168849e-06, "plano_consulta": 0.0006000576055301309, "seguranca_perda_roubo": 0.0007000672064518195, "fidelidade_pontos": 0.00010000960092168849, "marketplace_pedido": 0.00020001920184337698, "conta_explicacao": 0.0024002304221205236, "sem_correspondencia": 0.0005000480046084424}, "confidence": 0.8157, "input_tokens": 285, "latency_ms": 22.426765000005844} +{"id": "g0105-internet_consumo-curto_neutro-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0023, "internet_consumo": 0.9853, "internet_pacote_adicional": 0.0012, "internet_problema_conexao": 0.0048, "plano_consulta": 0.0017, "suporte_configuracao": 0.0007, "plano_nova_linha": 0.0008, "sem_correspondencia": 0.0032}, "confidence": 0.9509, "input_tokens": 210, "latency_ms": 21.670873999994456} +{"id": "g0105-internet_consumo-curto_neutro-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.0017000000000000001, "atendimento_humano": 0.00010000000000000002, "troca_numero": 0.00010000000000000002, "internet_consumo": 0.8704000000000001, "recarga_saldo": 0.00010000000000000002, "beneficios_consulta": 0.00010000000000000002, "plano_consulta": 0.00010000000000000002, "parceiros_ofertas": 0.00010000000000000002, "internet_problema_conexao": 0.12150000000000001, "seguranca_fraude": 0.00010000000000000002, "reclamacao_atendimento": 0.0005000000000000001, "sem_correspondencia": 0.005200000000000001}, "confidence": 0.8289, "input_tokens": 280, "latency_ms": 21.694371999984696} +{"id": "g0105-internet_consumo-curto_neutro-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 9.997000899730082e-05, "plano_consulta": 0.0017994601619514146, "portabilidade": 0.00019994001799460164, "conta_contestacao": 0.00019994001799460164, "conta_vencimento": 0.0018994301709487154, "vas_consulta": 0.0012996101169649105, "marketplace_pedido": 0.0002999100269919024, "conta_segunda_via": 0.00019994001799460164, "roaming_pacote": 9.997000899730082e-05, "negociacao_religacao": 9.997000899730082e-05, "internet_pacote_adicional": 0.0012996101169649105, "recarga_saldo": 0.000499850044986504, "troca_numero": 9.997000899730082e-05, "internet_consumo": 0.9697090872738179, "internet_problema_conexao": 0.02179346196141158, "sem_correspondencia": 0.0003998800359892033}, "confidence": 0.9389, "input_tokens": 283, "latency_ms": 22.6867980000236} +{"id": "g0105-internet_consumo-curto_neutro-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"conta_pagamento_confirmacao": 0.0014001400140014, "internet_pacote_adicional": 0.0013001300130013002, "plano_consulta": 0.6511651165116512, "internet_problema_conexao": 0.012801280128012802, "recarga_saldo": 0.2304230423042304, "internet_consumo": 0.0637063706370637, "roaming_cobranca": 0.008000800080008, "sem_correspondencia": 0.0312031203120312}, "confidence": 0.5124, "input_tokens": 211, "latency_ms": 22.148347000012336} +{"id": "g0105-internet_consumo-curto_neutro-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0004000368033859115, "recarga_saldo": 1.0000920084647786e-06, "troca_numero": 1.0000920084647786e-06, "parceiros_ofertas": 1.0000920084647786e-06, "internet_consumo": 0.9993919440588532, "internet_problema_conexao": 0.00010000920084647787, "beneficios_consulta": 1.0000920084647786e-06, "seguranca_fraude": 1.0000920084647786e-06, "conta_vencimento": 1.0000920084647786e-06, "conta_debito_automatico_digital": 1.0000920084647786e-06, "internet_pacote_adicional": 1.0000920084647786e-06, "sem_correspondencia": 0.00010000920084647787}, "confidence": 0.9972, "input_tokens": 284, "latency_ms": 22.78944900001534} +{"id": "g0106-internet_consumo-informal_abreviado-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"negociacao_religacao": 9.998000399920017e-05, "recarga_saldo": 0.0003999200159968007, "plano_nova_linha": 9.998000399920017e-05, "roaming_cobranca": 9.998000399920017e-05, "conta_contestacao": 9.998000399920017e-05, "troca_numero": 9.998000399920017e-05, "internet_consumo": 0.998000399920016, "marketplace_compra": 9.998000399920017e-05, "suporte_sem_sinal": 9.998000399920017e-05, "internet_pacote_adicional": 9.998000399920017e-05, "internet_problema_conexao": 9.998000399920017e-05, "suporte_configuracao": 9.998000399920017e-05, "conta_explicacao": 0.00019996000799840034, "plano_consulta": 9.998000399920017e-05, "conta_vencimento": 9.998000399920017e-05, "sem_correspondencia": 0.00019996000799840034}, "confidence": 0.9936, "input_tokens": 282, "latency_ms": 23.575706999992008} +{"id": "g0106-internet_consumo-informal_abreviado-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.5403, "recarga_saldo": 0.0078, "internet_consumo": 0.3915, "sem_correspondencia": 0.0604}, "confidence": 0.3457, "input_tokens": 131, "latency_ms": 21.485890999997537} +{"id": "g0106-internet_consumo-informal_abreviado-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.0032, "conta_vencimento": 0.0053, "marketplace_pedido": 0.008, "negociacao_religacao": 0.0011, "internet_problema_conexao": 0.0111, "plano_consulta": 0.0006, "conta_debito_automatico_digital": 0.0002, "recarga_saldo": 0.0075, "internet_consumo": 0.9537, "parceiros_ofertas": 0.0002, "internet_pacote_adicional": 0.0014, "sem_correspondencia": 0.0077}, "confidence": 0.8878, "input_tokens": 282, "latency_ms": 22.834721000009495} +{"id": "g0106-internet_consumo-informal_abreviado-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.005699430056994302, "internet_problema_conexao": 0.0025997400259974005, "plano_consulta": 0.0013998600139986004, "internet_pacote_adicional": 0.0005999400059994002, "internet_consumo": 0.9831016898310171, "conta_vencimento": 0.0002999700029997001, "recarga_saldo": 0.003299670032996701, "sem_correspondencia": 0.002999700029997001}, "confidence": 0.9456, "input_tokens": 207, "latency_ms": 22.068114000006744} +{"id": "g0106-internet_consumo-informal_abreviado-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.6619, "bonus_nao_recebido": 0.0005, "internet_pacote_adicional": 0.0071, "suporte_sem_sinal": 0.011, "plano_nova_linha": 0.0121, "internet_problema_conexao": 0.1177, "fidelidade_pontos": 0.0016, "roaming_pacote": 0.0007, "recarga_saldo": 0.0005, "plano_consulta": 0.0006, "internet_consumo": 0.0095, "sem_correspondencia": 0.1768}, "confidence": 0.5809, "input_tokens": 282, "latency_ms": 22.298791999986634} +{"id": "g0106-internet_consumo-informal_abreviado-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"atendimento_humano": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "internet_consumo": 0.9999850002249971, "seguranca_perda_roubo": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 0.9999, "input_tokens": 287, "latency_ms": 22.556145999999444} +{"id": "g0106-internet_consumo-informal_abreviado-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 9.99997000009e-07, "recarga_saldo": 9.99997000009e-07, "internet_consumo": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9999, "input_tokens": 137, "latency_ms": 20.92321199998537} +{"id": "g0106-internet_consumo-informal_abreviado-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.0007000651060548631, "negociacao_religacao": 1.0000930086498043e-06, "parceiros_ofertas": 1.0000930086498043e-06, "seguranca_fraude": 1.0000930086498043e-06, "suporte_chip_esim": 1.0000930086498043e-06, "plano_consulta": 1.0000930086498043e-06, "internet_problema_conexao": 0.0004000372034599218, "internet_consumo": 0.9760907764422091, "plano_nova_linha": 1.0000930086498043e-06, "recarga_saldo": 0.02260210199548558, "negociacao_divida": 1.0000930086498043e-06, "sem_correspondencia": 0.0002000186017299609}, "confidence": 0.9516, "input_tokens": 279, "latency_ms": 22.35121100000015} +{"id": "g0106-internet_consumo-informal_abreviado-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0934, "internet_consumo": 0.7128, "plano_consulta": 0.0524, "sem_correspondencia": 0.1414}, "confidence": 0.3552, "input_tokens": 130, "latency_ms": 20.765527000008888} +{"id": "g0106-internet_consumo-informal_abreviado-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 9.998000399920017e-05, "internet_pacote_adicional": 0.001999600079984003, "beneficios_consulta": 9.998000399920017e-05, "recarga_saldo": 0.00029994001199760045, "internet_consumo": 0.17466506698660267, "roaming_cobranca": 0.0006998600279944011, "vas_cancelamento": 0.0003999200159968007, "internet_problema_conexao": 0.7951409718056389, "plano_nova_linha": 9.998000399920017e-05, "suporte_configuracao": 9.998000399920017e-05, "plano_consulta": 0.0003999200159968007, "seguranca_perda_roubo": 9.998000399920017e-05, "conta_vencimento": 9.998000399920017e-05, "vas_consulta": 0.00019996000799840034, "recarga_nao_creditada": 0.00019996000799840034, "sem_correspondencia": 0.02539492101579684}, "confidence": 0.7785, "input_tokens": 291, "latency_ms": 22.56050000002574} +{"id": "g0106-internet_consumo-informal_abreviado-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0712, "recarga_saldo": 0.0032, "internet_consumo": 0.9233, "sem_correspondencia": 0.0023}, "confidence": 0.7879, "input_tokens": 137, "latency_ms": 20.61679400000571} +{"id": "g0106-internet_consumo-informal_abreviado-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9999970000090003, "plano_consulta": 9.999970000090002e-07, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9997, "input_tokens": 128, "latency_ms": 20.28067000000533} +{"id": "g0108-internet_consumo-regionalismo-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9987001299870013, "plano_consulta": 0.00019998000199980003, "recarga_saldo": 0.0007999200079992001, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.9922, "input_tokens": 133, "latency_ms": 20.789516999997204} +{"id": "g0108-internet_consumo-regionalismo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.7079292070792921, "plano_consulta": 0.013998600139986002, "marketplace_pedido": 0.004999500049995001, "seguranca_fraude": 0.012698730126987301, "suporte_sem_sinal": 0.006199380061993801, "reclamacao_atendimento": 0.0018998100189981002, "internet_pacote_adicional": 0.0017998200179982, "suporte_configuracao": 0.0015998400159984002, "atendimento_humano": 0.009099090090990901, "conta_segunda_via": 0.0038996100389961, "portabilidade": 0.011198880111988802, "conta_explicacao": 0.17898210178982102, "internet_problema_conexao": 0.0031996800319968005, "suporte_chip_esim": 0.0013998600139986002, "fidelidade_resgate": 0.0029997000299970002, "sem_correspondencia": 0.0380961903809619}, "confidence": 0.6239, "input_tokens": 285, "latency_ms": 22.544202000005953} +{"id": "g0108-internet_consumo-regionalismo-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_cobranca": 1.0000890079217048e-06, "cadastro_atualizacao": 1.0000890079217048e-06, "marketplace_compra": 1.0000890079217048e-06, "internet_consumo": 0.9982888477074457, "suporte_chip_esim": 1.0000890079217048e-06, "parceiros_ofertas": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "plano_consulta": 1.0000890079217048e-06, "plano_nova_linha": 1.0000890079217048e-06, "troca_numero": 1.0000890079217048e-06, "internet_problema_conexao": 0.0008000712063373639, "internet_pacote_adicional": 0.0007000623055451934, "recarga_saldo": 0.00010000890079217049, "conta_segunda_via": 1.0000890079217048e-06, "seguranca_fraude": 1.0000890079217048e-06, "sem_correspondencia": 0.00010000890079217049}, "confidence": 0.9942, "input_tokens": 287, "latency_ms": 22.515529999992623} +{"id": "g0108-internet_consumo-regionalismo-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_segunda_via": 0.0022002046190295697, "internet_pacote_adicional": 1.0000930086498043e-06, "internet_problema_conexao": 0.00010000930086498044, "negociacao_religacao": 1.0000930086498043e-06, "recarga_saldo": 0.996492673818665, "marketplace_pedido": 1.0000930086498043e-06, "vas_cancelamento": 0.00010000930086498044, "plano_consulta": 1.0000930086498043e-06, "troca_numero": 1.0000930086498043e-06, "vas_contratacao": 1.0000930086498043e-06, "roaming_pacote": 1.0000930086498043e-06, "sem_correspondencia": 0.0011001023095147848}, "confidence": 0.9887, "input_tokens": 283, "latency_ms": 22.142780999985234} +{"id": "g0108-internet_consumo-regionalismo-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_pacote": 0.00019998000199980003, "internet_pacote_adicional": 0.0037996200379962005, "internet_problema_conexao": 0.7736226377362264, "plano_consulta": 0.019498050194980503, "recarga_saldo": 0.00029997000299970003, "fidelidade_resgate": 0.0022997700229977, "internet_consumo": 0.1837816218378162, "sem_correspondencia": 0.0164983501649835}, "confidence": 0.6664, "input_tokens": 207, "latency_ms": 21.637151999982507} +{"id": "g0108-internet_consumo-regionalismo-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9991910072809348, "internet_pacote_adicional": 9.999910000809996e-07, "suporte_chip_esim": 9.999910000809996e-07, "fidelidade_resgate": 9.999910000809996e-07, "recarga_saldo": 0.0006999937000566997, "conta_debito_automatico_digital": 9.999910000809996e-07, "suporte_sem_sinal": 9.999910000809996e-05, "seguranca_fraude": 9.999910000809996e-07, "plano_consulta": 9.999910000809996e-07, "suporte_configuracao": 9.999910000809996e-07, "internet_problema_conexao": 9.999910000809996e-07, "sem_correspondencia": 9.999910000809996e-07}, "confidence": 0.9972, "input_tokens": 285, "latency_ms": 22.18265100000849} +{"id": "g0108-internet_consumo-regionalismo-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9998980002039995, "recarga_saldo": 9.999980000039998e-07, "plano_consulta": 9.999980000039998e-07, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.999, "input_tokens": 135, "latency_ms": 20.70128799999793} +{"id": "g0108-internet_consumo-regionalismo-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 9.999930000489998e-07, "roaming_duvida": 9.999930000489998e-07, "internet_pacote_adicional": 9.999930000489998e-07, "seguranca_perda_roubo": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "internet_problema_conexao": 9.999930000489998e-07, "internet_consumo": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 211, "latency_ms": 21.80581999999731} +{"id": "g0108-internet_consumo-regionalismo-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"marketplace_compra": 9.999000099990002e-05, "internet_pacote_adicional": 0.013498650134986502, "internet_problema_conexao": 0.031996800319968, "recarga_saldo": 0.00019998000199980003, "reclamacao_atendimento": 9.999000099990002e-05, "plano_consulta": 0.0403959604039596, "vas_contratacao": 0.00019998000199980003, "fidelidade_pontos": 0.0013998600139986002, "roaming_pacote": 9.999000099990002e-05, "vas_consulta": 0.004199580041995801, "roaming_duvida": 9.999000099990002e-05, "cancelamento_linha": 0.00019998000199980003, "internet_consumo": 0.906009399060094, "conta_explicacao": 0.000999900009999, "suporte_chip_esim": 0.00019998000199980003, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.8419, "input_tokens": 289, "latency_ms": 22.561695000007376} +{"id": "g0108-internet_consumo-regionalismo-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.0005, "internet_problema_conexao": 0.0042, "troca_numero": 0.0002, "conta_contestacao": 0.0002, "bonus_nao_recebido": 0.0027, "internet_consumo": 0.9852, "suporte_configuracao": 0.0003, "conta_debito_automatico_digital": 0.0002, "conta_vencimento": 0.0002, "recarga_saldo": 0.0017, "portabilidade": 0.0009, "recarga_realizar": 0.0002, "plano_consulta": 0.0009, "internet_pacote_adicional": 0.0016, "cadastro_atualizacao": 0.0002, "sem_correspondencia": 0.0008}, "confidence": 0.9606, "input_tokens": 284, "latency_ms": 22.865345000013804} +{"id": "g0108-internet_consumo-regionalismo-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 55, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.00010000000000000002, "internet_pacote_adicional": 0.00030000000000000003, "recarga_saldo": 0.9502000000000002, "internet_consumo": 0.022300000000000004, "atendimento_humano": 0.00020000000000000004, "internet_problema_conexao": 0.026100000000000005, "plano_consulta": 0.00030000000000000003, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.8847, "input_tokens": 200, "latency_ms": 22.050150000012536} +{"id": "g0108-internet_consumo-regionalismo-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0011002145418356581, "internet_pacote_adicional": 0.0002000390076064833, "parceiros_ofertas": 1.0001950380324163e-06, "cancelamento_linha": 1.0001950380324163e-06, "plano_consulta": 0.00010001950380324164, "internet_problema_conexao": 0.0007001365266226915, "cadastro_atualizacao": 1.0001950380324163e-06, "fidelidade_resgate": 1.0001950380324163e-06, "internet_consumo": 0.997594530933532, "portabilidade": 0.0002000390076064833, "negociacao_divida": 1.0001950380324163e-06, "sem_correspondencia": 0.00010001950380324164}, "confidence": 0.9911, "input_tokens": 287, "latency_ms": 23.072005999978273} +{"id": "g0114-internet_problema_conexao-erros_digitacao-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_consulta": 9.999860001959977e-07, "bonus_nao_recebido": 9.999860001959977e-07, "internet_problema_conexao": 0.9997860029959585, "internet_pacote_adicional": 9.999860001959977e-07, "vas_consulta": 9.999860001959977e-07, "roaming_duvida": 9.999860001959977e-07, "conta_vencimento": 9.999860001959977e-07, "vas_cancelamento": 9.999860001959977e-07, "internet_consumo": 0.00019999720003919955, "suporte_configuracao": 9.999860001959977e-07, "conta_segunda_via": 9.999860001959977e-07, "suporte_sem_sinal": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "fidelidade_pontos": 9.999860001959977e-07, "cancelamento_linha": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9991, "input_tokens": 289, "latency_ms": 23.12814999999091} +{"id": "g0114-internet_problema_conexao-erros_digitacao-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.00010001000100010001, "suporte_sem_sinal": 0.00010001000100010001, "internet_problema_conexao": 0.9995999599959996, "sem_correspondencia": 0.00020002000200020003}, "confidence": 0.9967, "input_tokens": 140, "latency_ms": 21.49817899999107} +{"id": "g0114-internet_problema_conexao-erros_digitacao-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 1.000086007396636e-06, "fidelidade_resgate": 1.000086007396636e-06, "seguranca_fraude": 1.000086007396636e-06, "internet_pacote_adicional": 1.000086007396636e-06, "conta_vencimento": 1.000086007396636e-06, "parceiros_ofertas": 1.000086007396636e-06, "conta_debito_automatico_digital": 1.000086007396636e-06, "marketplace_pedido": 1.000086007396636e-06, "internet_consumo": 0.0021001806155329355, "roaming_pacote": 1.000086007396636e-06, "suporte_configuracao": 1.000086007396636e-06, "marketplace_compra": 1.000086007396636e-06, "suporte_sem_sinal": 1.000086007396636e-06, "internet_problema_conexao": 0.9978858181803635, "recarga_nao_creditada": 1.000086007396636e-06, "sem_correspondencia": 1.000086007396636e-06}, "confidence": 0.9944, "input_tokens": 289, "latency_ms": 22.909329000015077} +{"id": "g0114-internet_problema_conexao-erros_digitacao-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.06691284726667521, "negociacao_religacao": 1.0001920368710792e-06, "plano_nova_linha": 1.0001920368710792e-06, "internet_pacote_adicional": 0.010001920368710792, "roaming_pacote": 1.0001920368710792e-06, "seguranca_fraude": 0.00010001920368710793, "suporte_configuracao": 1.0001920368710792e-06, "marketplace_pedido": 1.0001920368710792e-06, "internet_problema_conexao": 0.9229772116246319, "suporte_chip_esim": 1.0001920368710792e-06, "suporte_sem_sinal": 1.0001920368710792e-06, "sem_correspondencia": 1.0001920368710792e-06}, "confidence": 0.8776, "input_tokens": 281, "latency_ms": 22.330874000004997} +{"id": "g0114-internet_problema_conexao-erros_digitacao-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 1.0000890079217048e-06, "roaming_duvida": 1.0000890079217048e-06, "seguranca_perda_roubo": 1.0000890079217048e-06, "suporte_configuracao": 0.00010000890079217049, "conta_contestacao": 1.0000890079217048e-06, "plano_troca": 1.0000890079217048e-06, "internet_pacote_adicional": 0.00010000890079217049, "suporte_sem_sinal": 1.0000890079217048e-06, "internet_problema_conexao": 0.9958886340884336, "conta_segunda_via": 1.0000890079217048e-06, "fidelidade_pontos": 1.0000890079217048e-06, "recarga_realizar": 1.0000890079217048e-06, "internet_consumo": 0.003800338230102478, "bonus_nao_recebido": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "sem_correspondencia": 0.00010000890079217049}, "confidence": 0.9893, "input_tokens": 290, "latency_ms": 22.543579999990015} +{"id": "g0114-internet_problema_conexao-erros_digitacao-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 9.998000399920017e-05, "atendimento_humano": 0.0016996600679864027, "suporte_configuracao": 9.998000399920017e-05, "internet_pacote_adicional": 0.00029994001199760045, "suporte_sem_sinal": 0.008798240351929614, "beneficios_consulta": 9.998000399920017e-05, "desconto_retencao": 9.998000399920017e-05, "suporte_chip_esim": 9.998000399920017e-05, "internet_consumo": 0.004799040191961607, "roaming_pacote": 9.998000399920017e-05, "internet_problema_conexao": 0.9836032793441312, "sem_correspondencia": 0.00019996000799840034}, "confidence": 0.9588, "input_tokens": 289, "latency_ms": 22.204007999988562} +{"id": "g0114-internet_problema_conexao-erros_digitacao-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.00010002900841243961, "seguranca_perda_roubo": 1.0002900841243961e-06, "reclamacao_atendimento": 1.0002900841243961e-06, "fidelidade_resgate": 1.0002900841243961e-06, "vas_cancelamento": 0.00010002900841243961, "beneficios_consulta": 1.0002900841243961e-06, "suporte_sem_sinal": 1.0002900841243961e-06, "roaming_pacote": 1.0002900841243961e-06, "cancelamento_linha": 0.0006001740504746376, "internet_consumo": 0.024407078052635266, "fidelidade_pontos": 1.0002900841243961e-06, "internet_pacote_adicional": 1.0002900841243961e-06, "suporte_configuracao": 0.06681937761950965, "cadastro_atualizacao": 1.0002900841243961e-06, "internet_problema_conexao": 0.9079633093597143, "sem_correspondencia": 1.0002900841243961e-06}, "confidence": 0.8668, "input_tokens": 289, "latency_ms": 22.639360999988867} +{"id": "g0114-internet_problema_conexao-erros_digitacao-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0004000000000000001, "vas_contratacao": 0.0006000000000000001, "internet_consumo": 0.025800000000000003, "suporte_sem_sinal": 0.00030000000000000003, "internet_problema_conexao": 0.9691000000000001, "atendimento_humano": 0.0005000000000000001, "internet_pacote_adicional": 0.0018000000000000002, "sem_correspondencia": 0.0015000000000000002}, "confidence": 0.9231, "input_tokens": 216, "latency_ms": 21.63206000000173} +{"id": "g0114-internet_problema_conexao-erros_digitacao-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9994860071959, "fidelidade_pontos": 9.99986000195998e-07, "bonus_nao_recebido": 9.99986000195998e-07, "vas_cancelamento": 9.99986000195998e-07, "internet_consumo": 0.000499993000097999, "plano_consulta": 9.99986000195998e-07, "negociacao_divida": 9.99986000195998e-07, "roaming_pacote": 9.99986000195998e-07, "conta_explicacao": 9.99986000195998e-07, "conta_debito_automatico_digital": 9.99986000195998e-07, "suporte_sem_sinal": 9.99986000195998e-07, "suporte_configuracao": 9.99986000195998e-07, "vas_contratacao": 9.99986000195998e-07, "internet_pacote_adicional": 9.99986000195998e-07, "roaming_cobranca": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9982, "input_tokens": 289, "latency_ms": 23.050479999994877} +{"id": "g0114-internet_problema_conexao-erros_digitacao-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.99990000099999e-07, "desconto_retencao": 9.99990000099999e-07, "internet_consumo": 0.023699763002369974, "reclamacao_atendimento": 9.99990000099999e-07, "internet_pacote_adicional": 0.0007999920000799992, "vas_consulta": 9.99990000099999e-07, "negociacao_religacao": 9.99990000099999e-07, "internet_problema_conexao": 0.974990250097499, "parceiros_ofertas": 9.99990000099999e-07, "conta_vencimento": 9.99990000099999e-07, "conta_contestacao": 9.99990000099999e-07, "fidelidade_pontos": 9.99990000099999e-05, "roaming_pacote": 9.99990000099999e-07, "roaming_cobranca": 9.99990000099999e-07, "suporte_configuracao": 0.00029999700002999964, "sem_correspondencia": 9.99990000099999e-05}, "confidence": 0.9552, "input_tokens": 291, "latency_ms": 22.71065499999736} +{"id": "g0114-internet_problema_conexao-erros_digitacao-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9938900610993892, "suporte_configuracao": 9.999900000999991e-07, "conta_contestacao": 9.999900000999991e-07, "internet_pacote_adicional": 9.999900000999991e-07, "plano_consulta": 9.999900000999991e-07, "conta_pagamento_confirmacao": 9.999900000999991e-07, "internet_consumo": 0.006099939000609995, "suporte_sem_sinal": 9.999900000999991e-07, "seguranca_perda_roubo": 9.999900000999991e-07, "conta_debito_automatico_digital": 9.999900000999991e-07, "vas_consulta": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.985, "input_tokens": 283, "latency_ms": 22.48969400000078} +{"id": "g0114-internet_problema_conexao-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.00029997000299970003, "suporte_configuracao": 0.0021997800219978004, "reclamacao_atendimento": 0.0005999400059994001, "atendimento_humano": 0.00029997000299970003, "conta_segunda_via": 0.00029997000299970003, "suporte_sem_sinal": 0.000999900009999, "internet_pacote_adicional": 0.18918108189181082, "bonus_nao_recebido": 0.0004999500049995, "recarga_realizar": 0.00029997000299970003, "cancelamento_linha": 0.020597940205979402, "roaming_cobranca": 0.00039996000399960006, "internet_consumo": 0.7365263473652636, "roaming_pacote": 0.00029997000299970003, "plano_nova_linha": 0.00029997000299970003, "conta_contestacao": 0.00029997000299970003, "sem_correspondencia": 0.0468953104689531}, "confidence": 0.7074, "input_tokens": 289, "latency_ms": 22.53787899999793} +{"id": "g0115-internet_problema_conexao-regionalismo-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 1.0000910082817534e-06, "internet_pacote_adicional": 1.0000910082817534e-06, "troca_numero": 1.0000910082817534e-06, "fidelidade_pontos": 1.0000910082817534e-06, "suporte_sem_sinal": 1.0000910082817534e-06, "internet_problema_conexao": 0.99809082626519, "plano_nova_linha": 1.0000910082817534e-06, "suporte_configuracao": 1.0000910082817534e-06, "conta_debito_automatico_digital": 1.0000910082817534e-06, "recarga_nao_creditada": 1.0000910082817534e-06, "internet_consumo": 0.0018001638149071563, "sem_correspondencia": 0.00010000910082817536}, "confidence": 0.994, "input_tokens": 295, "latency_ms": 22.307664000010163} +{"id": "g0115-internet_problema_conexao-regionalismo-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.999900000999991e-07, "troca_numero": 9.999900000999991e-07, "beneficios_consulta": 9.999900000999991e-07, "plano_nova_linha": 9.999900000999991e-07, "internet_consumo": 0.0008999910000899992, "recarga_nao_creditada": 9.999900000999991e-07, "suporte_configuracao": 9.999900000999991e-07, "internet_pacote_adicional": 9.999900000999991e-07, "internet_problema_conexao": 0.9990900090999092, "vas_contratacao": 9.999900000999991e-07, "negociacao_religacao": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9971, "input_tokens": 307, "latency_ms": 22.4009629999955} +{"id": "g0115-internet_problema_conexao-regionalismo-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 113, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0007, "suporte_sem_sinal": 0.0003, "internet_problema_conexao": 0.9975, "sem_correspondencia": 0.0015}, "confidence": 0.9859, "input_tokens": 160, "latency_ms": 20.00147999999058} +{"id": "g0115-internet_problema_conexao-regionalismo-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9992859385907183, "fidelidade_pontos": 1.0000860073966356e-06, "suporte_configuracao": 1.0000860073966356e-06, "portabilidade": 1.0000860073966356e-06, "recarga_nao_creditada": 1.0000860073966356e-06, "conta_explicacao": 1.0000860073966356e-06, "plano_troca": 1.0000860073966356e-06, "marketplace_compra": 1.0000860073966356e-06, "conta_debito_automatico_digital": 1.0000860073966356e-06, "vas_consulta": 1.0000860073966356e-06, "internet_pacote_adicional": 1.0000860073966356e-06, "fidelidade_resgate": 1.0000860073966356e-06, "parceiros_ofertas": 1.0000860073966356e-06, "internet_consumo": 0.000700060205177645, "suporte_sem_sinal": 1.0000860073966356e-06, "sem_correspondencia": 1.0000860073966356e-06}, "confidence": 0.9975, "input_tokens": 306, "latency_ms": 22.739944999983663} +{"id": "g0115-internet_problema_conexao-regionalismo-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0001930372561904e-06, "roaming_pacote": 1.0001930372561904e-06, "conta_explicacao": 1.0001930372561904e-06, "internet_problema_conexao": 0.988490778720293, "suporte_configuracao": 1.0001930372561904e-06, "internet_pacote_adicional": 0.00010001930372561904, "portabilidade": 1.0001930372561904e-06, "cancelamento_linha": 0.00010001930372561904, "recarga_realizar": 1.0001930372561904e-06, "fidelidade_pontos": 1.0001930372561904e-06, "internet_consumo": 0.002000386074512381, "sem_correspondencia": 0.00930179524648257}, "confidence": 0.971, "input_tokens": 294, "latency_ms": 22.69335700000852} +{"id": "g0115-internet_problema_conexao-regionalismo-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9999969997089717, "suporte_sem_sinal": 1.0000970094099127e-06, "suporte_configuracao": 1.0000970094099127e-06, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9992, "input_tokens": 160, "latency_ms": 20.369957000013983} +{"id": "g0115-internet_problema_conexao-regionalismo-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 1.0002920852889045e-06, "recarga_nao_creditada": 0.0003000876255866713, "conta_vencimento": 1.0002920852889045e-06, "suporte_sem_sinal": 0.0005001460426444522, "negociacao_religacao": 1.0002920852889045e-06, "internet_pacote_adicional": 0.04001168341155618, "marketplace_compra": 1.0002920852889045e-06, "plano_troca": 1.0002920852889045e-06, "internet_consumo": 0.10373028924445939, "fidelidade_pontos": 1.0002920852889045e-06, "suporte_configuracao": 0.00010002920852889044, "bonus_nao_recebido": 1.0002920852889045e-06, "vas_contratacao": 0.00010002920852889044, "reclamacao_atendimento": 1.0002920852889045e-06, "internet_problema_conexao": 0.8551497037134844, "sem_correspondencia": 0.00010002920852889044}, "confidence": 0.816, "input_tokens": 306, "latency_ms": 22.99808899999789} +{"id": "g0115-internet_problema_conexao-regionalismo-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 139, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 1.0001960384235309e-06, "internet_consumo": 0.015403018991722377, "suporte_configuracao": 0.0001000196038423531, "internet_pacote_adicional": 0.0001000196038423531, "suporte_sem_sinal": 1.0001960384235309e-06, "seguranca_fraude": 1.0001960384235309e-06, "internet_problema_conexao": 0.9843929410164391, "sem_correspondencia": 1.0001960384235309e-06}, "confidence": 0.9599, "input_tokens": 244, "latency_ms": 21.704804999984617} +{"id": "g0115-internet_problema_conexao-regionalismo-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.0017003315646551076, "parceiros_ofertas": 0.00010001950380324163, "plano_consulta": 0.003800741144523182, "conta_debito_automatico_digital": 0.00010001950380324163, "internet_pacote_adicional": 0.008801716334685263, "fidelidade_resgate": 1.0001950380324161e-06, "internet_consumo": 0.002100409579868074, "internet_problema_conexao": 0.9821915273478328, "atendimento_humano": 1.0001950380324161e-06, "cadastro_atualizacao": 1.0001950380324161e-06, "suporte_sem_sinal": 1.0001950380324161e-06, "portabilidade": 0.00010001950380324163, "suporte_configuracao": 0.0004000780152129665, "negociacao_religacao": 0.00010001950380324163, "conta_vencimento": 1.0001950380324161e-06, "sem_correspondencia": 0.0006001170228194497}, "confidence": 0.9576, "input_tokens": 308, "latency_ms": 22.994361999991497} +{"id": "g0115-internet_problema_conexao-regionalismo-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 9.998980104029388e-07, "internet_problema_conexao": 0.961501926803466, "internet_pacote_adicional": 9.998980104029389e-05, "suporte_sem_sinal": 9.998980104029389e-05, "suporte_configuracao": 9.998980104029389e-05, "suporte_chip_esim": 9.998980104029388e-07, "internet_consumo": 0.03789613459427139, "sem_correspondencia": 0.00029996940312088165}, "confidence": 0.9201, "input_tokens": 242, "latency_ms": 22.044014000016432} +{"id": "g0115-internet_problema_conexao-regionalismo-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 129, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 1.0000920084647786e-06, "internet_pacote_adicional": 0.00140012881185069, "suporte_sem_sinal": 0.0006000552050788671, "roaming_cobranca": 1.0000920084647786e-06, "conta_contestacao": 1.0000920084647786e-06, "seguranca_perda_roubo": 1.0000920084647786e-06, "internet_problema_conexao": 0.9977917968453097, "internet_consumo": 0.00020001840169295575, "marketplace_pedido": 1.0000920084647786e-06, "recarga_saldo": 1.0000920084647786e-06, "negociacao_religacao": 1.0000920084647786e-06, "sem_correspondencia": 1.0000920084647786e-06}, "confidence": 0.9925, "input_tokens": 306, "latency_ms": 22.44054900000947} +{"id": "g0115-internet_problema_conexao-regionalismo-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0001880353506459e-06, "reclamacao_atendimento": 1.0001880353506459e-06, "internet_consumo": 0.008001504282805168, "troca_numero": 1.0001880353506459e-06, "plano_nova_linha": 1.0001880353506459e-06, "fidelidade_pontos": 1.0001880353506459e-06, "portabilidade": 1.0001880353506459e-06, "internet_pacote_adicional": 1.0001880353506459e-06, "seguranca_fraude": 1.0001880353506459e-06, "recarga_realizar": 1.0001880353506459e-06, "internet_problema_conexao": 0.9915864182466303, "suporte_configuracao": 1.0001880353506459e-06, "marketplace_compra": 1.0001880353506459e-06, "fidelidade_resgate": 1.0001880353506459e-06, "recarga_nao_creditada": 0.0001000188035350646, "sem_correspondencia": 0.0003000564106051937}, "confidence": 0.981, "input_tokens": 305, "latency_ms": 22.657909000002974} +{"id": "g0117-internet_problema_conexao-longo_contexto-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 280, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9999890001209996, "vas_consulta": 9.999890001209996e-07, "conta_segunda_via": 9.999890001209996e-07, "internet_consumo": 9.999890001209996e-07, "recarga_nao_creditada": 9.999890001209996e-07, "vas_contratacao": 9.999890001209996e-07, "internet_pacote_adicional": 9.999890001209996e-07, "plano_consulta": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "suporte_sem_sinal": 9.999890001209996e-07, "negociacao_divida": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 334, "latency_ms": 22.876542000005884} +{"id": "g0117-internet_problema_conexao-longo_contexto-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 267, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 1.0002910847056492e-06, "conta_debito_automatico_digital": 1.0002910847056492e-06, "internet_pacote_adicional": 0.00010002910847056493, "fidelidade_pontos": 1.0002910847056492e-06, "suporte_sem_sinal": 1.0002910847056492e-06, "internet_problema_conexao": 0.9804853212284774, "conta_pagamento_confirmacao": 1.0002910847056492e-06, "internet_consumo": 0.019405647043289596, "recarga_saldo": 1.0002910847056492e-06, "recarga_realizar": 1.0002910847056492e-06, "parceiros_ofertas": 1.0002910847056492e-06, "sem_correspondencia": 1.0002910847056492e-06}, "confidence": 0.9598, "input_tokens": 329, "latency_ms": 22.77265200001466} +{"id": "g0117-internet_problema_conexao-longo_contexto-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9998900010999896, "vas_consulta": 9.999900000999995e-07, "desconto_retencao": 9.999900000999995e-07, "internet_consumo": 9.999900000999997e-05, "suporte_configuracao": 9.999900000999995e-07, "vas_cancelamento": 9.999900000999995e-07, "parceiros_ofertas": 9.999900000999995e-07, "internet_pacote_adicional": 9.999900000999995e-07, "roaming_cobranca": 9.999900000999995e-07, "suporte_sem_sinal": 9.999900000999995e-07, "conta_explicacao": 9.999900000999995e-07, "sem_correspondencia": 9.999900000999995e-07}, "confidence": 0.9996, "input_tokens": 328, "latency_ms": 21.764851999989787} +{"id": "g0117-internet_problema_conexao-longo_contexto-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 234, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0000970094099127e-06, "suporte_configuracao": 1.0000970094099127e-06, "internet_problema_conexao": 0.9999969997089718, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.999, "input_tokens": 180, "latency_ms": 20.624095000016496} +{"id": "g0117-internet_problema_conexao-longo_contexto-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.999870001689977e-07, "troca_numero": 9.999870001689977e-07, "conta_vencimento": 9.999870001689977e-07, "recarga_saldo": 9.999870001689977e-07, "internet_pacote_adicional": 9.999870001689978e-05, "beneficios_consulta": 9.999870001689977e-07, "negociacao_divida": 9.999870001689977e-07, "recarga_nao_creditada": 9.999870001689977e-07, "plano_troca": 9.999870001689977e-07, "seguranca_perda_roubo": 9.999870001689977e-07, "suporte_configuracao": 9.999870001689977e-07, "internet_problema_conexao": 0.999787002768964, "roaming_pacote": 9.999870001689977e-07, "internet_consumo": 9.999870001689978e-05, "seguranca_fraude": 9.999870001689977e-07, "sem_correspondencia": 9.999870001689977e-07}, "confidence": 0.9993, "input_tokens": 329, "latency_ms": 22.83749399998669} +{"id": "g0117-internet_problema_conexao-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 249, "length_bucket": "longo"}, "pred": "internet_consumo", "probabilities": {"vas_cancelamento": 1.0000870075696584e-06, "internet_pacote_adicional": 0.008700756965856028, "suporte_sem_sinal": 1.0000870075696584e-06, "roaming_duvida": 1.0000870075696584e-06, "conta_explicacao": 1.0000870075696584e-06, "fidelidade_pontos": 1.0000870075696584e-06, "internet_consumo": 0.9911862332022884, "marketplace_pedido": 1.0000870075696584e-06, "cadastro_atualizacao": 1.0000870075696584e-06, "recarga_saldo": 1.0000870075696584e-06, "suporte_configuracao": 0.00010000870075696585, "seguranca_fraude": 1.0000870075696584e-06, "desconto_retencao": 1.0000870075696584e-06, "plano_consulta": 1.0000870075696584e-06, "conta_vencimento": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9813, "input_tokens": 329, "latency_ms": 22.835332999989078} +{"id": "g0117-internet_problema_conexao-longo_contexto-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"conta_pagamento_confirmacao": 1.0000850072256139e-06, "suporte_sem_sinal": 1.0000850072256139e-06, "internet_problema_conexao": 0.9999849987248913, "internet_consumo": 1.0000850072256139e-06, "conta_vencimento": 1.0000850072256139e-06, "marketplace_compra": 1.0000850072256139e-06, "atendimento_humano": 1.0000850072256139e-06, "vas_cancelamento": 1.0000850072256139e-06, "negociacao_religacao": 1.0000850072256139e-06, "reclamacao_atendimento": 1.0000850072256139e-06, "recarga_nao_creditada": 1.0000850072256139e-06, "internet_pacote_adicional": 1.0000850072256139e-06, "conta_contestacao": 1.0000850072256139e-06, "suporte_configuracao": 1.0000850072256139e-06, "marketplace_pedido": 1.0000850072256139e-06, "sem_correspondencia": 1.0000850072256139e-06}, "confidence": 0.9998, "input_tokens": 326, "latency_ms": 22.95025699999087} +{"id": "g0117-internet_problema_conexao-longo_contexto-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.99997000009e-07, "suporte_configuracao": 9.99997000009e-07, "internet_problema_conexao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 191, "latency_ms": 21.824125000023287} +{"id": "g0117-internet_problema_conexao-longo_contexto-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.99997000009e-07, "suporte_configuracao": 9.99997000009e-07, "internet_problema_conexao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9999, "input_tokens": 176, "latency_ms": 20.33383500000241} +{"id": "g0117-internet_problema_conexao-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 248, "length_bucket": "longo"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 9.99993000049e-07, "conta_debito_automatico_digital": 9.99993000049e-07, "suporte_configuracao": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "internet_consumo": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 22.19214799998781} +{"id": "g0117-internet_problema_conexao-longo_contexto-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 9.999930000490002e-07, "internet_problema_conexao": 0.9999930000490003, "vas_cancelamento": 9.999930000490002e-07, "internet_consumo": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "suporte_sem_sinal": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 256, "latency_ms": 21.158971000005522} +{"id": "g0117-internet_problema_conexao-longo_contexto-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.99997000009e-07, "suporte_configuracao": 9.99997000009e-07, "internet_problema_conexao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 186, "latency_ms": 21.663964999987684} +{"id": "g0119-vas_cancelamento-curto_neutro-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9785021497850215, "cancelamento_linha": 0.0212978702129787, "conta_contestacao": 9.999000099990002e-05, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9246, "input_tokens": 132, "latency_ms": 20.660980999991807} +{"id": "g0119-vas_cancelamento-curto_neutro-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "vas_cancelamento": 0.999993000049, "vas_contratacao": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "vas_consulta": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 206, "latency_ms": 21.80707299999085} +{"id": "g0119-vas_cancelamento-curto_neutro-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"fidelidade_resgate": 0.00010000920084647787, "conta_debito_automatico_digital": 0.00010000920084647787, "vas_cancelamento": 0.05820535489265012, "conta_segunda_via": 1.0000920084647786e-06, "fidelidade_pontos": 1.0000920084647786e-06, "vas_consulta": 1.0000920084647786e-06, "conta_pagamento_confirmacao": 1.0000920084647786e-06, "cadastro_atualizacao": 1.0000920084647786e-06, "vas_contratacao": 0.939886469555199, "troca_numero": 1.0000920084647786e-06, "internet_pacote_adicional": 0.0006000552050788671, "conta_vencimento": 1.0000920084647786e-06, "conta_contestacao": 0.00010000920084647787, "cancelamento_linha": 0.0009000828076183008, "plano_consulta": 1.0000920084647786e-06, "sem_correspondencia": 0.00010000920084647787}, "confidence": 0.9138, "input_tokens": 286, "latency_ms": 22.736919000010403} +{"id": "g0119-vas_cancelamento-curto_neutro-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.0014000000000000002, "conta_contestacao": 0.0010000000000000002, "cancelamento_linha": 0.9963000000000001, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.9793, "input_tokens": 129, "latency_ms": 20.729243000005226} +{"id": "g0119-vas_cancelamento-curto_neutro-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.0176, "vas_cancelamento": 0.8192, "cancelamento_linha": 0.0502, "sem_correspondencia": 0.113}, "confidence": 0.5448, "input_tokens": 133, "latency_ms": 20.686378999982935} +{"id": "g0119-vas_cancelamento-curto_neutro-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 1.0000870075696584e-06, "negociacao_religacao": 1.0000870075696584e-06, "conta_contestacao": 1.0000870075696584e-06, "vas_contratacao": 0.0003000261022708975, "roaming_cobranca": 1.0000870075696584e-06, "beneficios_consulta": 1.0000870075696584e-06, "conta_segunda_via": 1.0000870075696584e-06, "vas_cancelamento": 0.9993869466643596, "internet_pacote_adicional": 1.0000870075696584e-06, "cancelamento_linha": 0.0003000261022708975, "vas_consulta": 1.0000870075696584e-06, "suporte_sem_sinal": 1.0000870075696584e-06, "roaming_pacote": 1.0000870075696584e-06, "conta_vencimento": 1.0000870075696584e-06, "recarga_realizar": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9974, "input_tokens": 288, "latency_ms": 22.028938000005382} +{"id": "g0119-vas_cancelamento-curto_neutro-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.023797620237976203, "vas_contratacao": 0.0017998200179982, "plano_nova_linha": 0.0006999300069993001, "seguranca_perda_roubo": 0.0044995500449955, "portabilidade": 0.1927807219278072, "vas_cancelamento": 0.010998900109989001, "cancelamento_linha": 0.0007999200079992001, "conta_contestacao": 0.13988601139886012, "conta_vencimento": 0.0010998900109989002, "fidelidade_pontos": 0.0007999200079992001, "roaming_pacote": 0.0006999300069993001, "sem_correspondencia": 0.6221377862213778}, "confidence": 0.5611, "input_tokens": 284, "latency_ms": 22.50357400001235} +{"id": "g0119-vas_cancelamento-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.0023999999999999994, "vas_consulta": 0.0006999999999999999, "negociacao_religacao": 0.0010999999999999998, "cancelamento_linha": 0.9663999999999998, "roaming_pacote": 0.0005999999999999998, "conta_contestacao": 0.0008999999999999998, "bonus_nao_recebido": 0.0005999999999999998, "conta_explicacao": 0.0006999999999999999, "fidelidade_pontos": 0.0006999999999999999, "plano_nova_linha": 0.011899999999999997, "marketplace_pedido": 0.0005999999999999998, "sem_correspondencia": 0.013399999999999997}, "confidence": 0.9193, "input_tokens": 271, "latency_ms": 23.030404000024873} +{"id": "g0119-vas_cancelamento-curto_neutro-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.0207, "vas_cancelamento": 0.9195, "cancelamento_linha": 0.0283, "sem_correspondencia": 0.0315}, "confidence": 0.7352, "input_tokens": 132, "latency_ms": 21.145701999984112} +{"id": "g0119-vas_cancelamento-curto_neutro-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9999890001209996, "vas_contratacao": 9.999890001209996e-07, "parceiros_ofertas": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "recarga_saldo": 9.999890001209996e-07, "conta_contestacao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "conta_debito_automatico_digital": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 22.57971700001349} +{"id": "g0119-vas_cancelamento-curto_neutro-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.0038996100389961, "roaming_cobranca": 9.999000099990002e-05, "fidelidade_resgate": 9.999000099990002e-05, "vas_consulta": 9.999000099990002e-05, "conta_contestacao": 9.999000099990002e-05, "seguranca_fraude": 0.014598540145985401, "vas_contratacao": 9.999000099990002e-05, "marketplace_compra": 9.999000099990002e-05, "suporte_chip_esim": 0.00019998000199980003, "vas_cancelamento": 0.015198480151984802, "cancelamento_linha": 0.6094390560943906, "troca_numero": 0.3313668633136686, "conta_pagamento_confirmacao": 9.999000099990002e-05, "internet_problema_conexao": 0.014898510148985102, "suporte_configuracao": 0.009099090090990901, "sem_correspondencia": 0.0005999400059994001}, "confidence": 0.6636, "input_tokens": 285, "latency_ms": 22.83440499999756} +{"id": "g0119-vas_cancelamento-curto_neutro-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 9.997000899730084e-05, "beneficios_consulta": 9.997000899730084e-05, "plano_consulta": 9.997000899730084e-05, "marketplace_pedido": 9.997000899730084e-05, "vas_cancelamento": 0.8546436069179248, "plano_nova_linha": 0.0002999100269919025, "plano_troca": 0.0019994001799460166, "reclamacao_atendimento": 9.997000899730084e-05, "recarga_realizar": 0.12316305108467464, "negociacao_religacao": 0.00039988003598920334, "vas_contratacao": 0.0008997300809757075, "conta_contestacao": 9.997000899730084e-05, "cancelamento_linha": 0.009097270818754376, "fidelidade_pontos": 9.997000899730084e-05, "recarga_nao_creditada": 0.00839748075577327, "sem_correspondencia": 0.00039988003598920334}, "confidence": 0.8174, "input_tokens": 287, "latency_ms": 22.59290699998928} +{"id": "g0123-vas_cancelamento-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_contestacao": 0.0002, "vas_contratacao": 0.0003, "cancelamento_linha": 0.9989, "sem_correspondencia": 0.0006}, "confidence": 0.9929, "input_tokens": 160, "latency_ms": 20.004873000004864} +{"id": "g0123-vas_cancelamento-emocional-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.0014000000000000002, "vas_cancelamento": 0.9796000000000001, "cancelamento_linha": 0.017500000000000005, "sem_correspondencia": 0.0015000000000000002}, "confidence": 0.9207, "input_tokens": 148, "latency_ms": 20.66032600001222} +{"id": "g0123-vas_cancelamento-emocional-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.00030003000300030005, "vas_cancelamento": 0.9499949994999501, "conta_explicacao": 0.0020002000200020006, "conta_contestacao": 0.0011001100110011005, "cancelamento_linha": 0.0029002900290029006, "vas_contratacao": 0.006600660066006602, "internet_problema_conexao": 0.02920292029202921, "plano_consulta": 0.0005000500050005002, "vas_consulta": 0.0005000500050005002, "conta_debito_automatico_digital": 0.004400440044004402, "conta_segunda_via": 0.00030003000300030005, "sem_correspondencia": 0.002200220022002201}, "confidence": 0.8905, "input_tokens": 305, "latency_ms": 22.459238000010373} +{"id": "g0123-vas_cancelamento-emocional-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.222, "conta_contestacao": 0.0021, "vas_cancelamento": 0.7747, "sem_correspondencia": 0.0012}, "confidence": 0.6012, "input_tokens": 151, "latency_ms": 20.673031000001174} +{"id": "g0123-vas_cancelamento-emocional-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 9.998000399920017e-05, "bonus_nao_recebido": 0.0009998000399920016, "internet_problema_conexao": 9.998000399920017e-05, "cancelamento_linha": 0.015196960607878425, "seguranca_perda_roubo": 0.00019996000799840034, "negociacao_divida": 9.998000399920017e-05, "troca_numero": 9.998000399920017e-05, "vas_contratacao": 9.998000399920017e-05, "conta_contestacao": 9.998000399920017e-05, "fidelidade_pontos": 0.0004999000199960008, "suporte_configuracao": 9.998000399920017e-05, "conta_pagamento_confirmacao": 9.998000399920017e-05, "vas_consulta": 9.998000399920017e-05, "vas_cancelamento": 0.9819036192761448, "plano_troca": 9.998000399920017e-05, "sem_correspondencia": 0.00019996000799840034}, "confidence": 0.963, "input_tokens": 303, "latency_ms": 22.49620500001015} +{"id": "g0123-vas_cancelamento-emocional-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"beneficios_consulta": 0.00010000000000000002, "vas_consulta": 0.00010000000000000002, "recarga_realizar": 0.00010000000000000002, "desconto_retencao": 0.00010000000000000002, "plano_troca": 0.00010000000000000002, "vas_cancelamento": 0.9796000000000001, "conta_contestacao": 0.00010000000000000002, "cancelamento_linha": 0.019100000000000002, "vas_contratacao": 0.00020000000000000004, "troca_numero": 0.00010000000000000002, "conta_pagamento_confirmacao": 0.00010000000000000002, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9568, "input_tokens": 299, "latency_ms": 22.19583999999486} +{"id": "g0123-vas_cancelamento-emocional-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 9.99997000009e-07, "cancelamento_linha": 9.99997000009e-07, "conta_contestacao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9996, "input_tokens": 154, "latency_ms": 20.684879000015144} +{"id": "g0123-vas_cancelamento-emocional-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "vas_cancelamento": 0.9999850002249971, "atendimento_humano": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "suporte_sem_sinal": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 0.9999, "input_tokens": 306, "latency_ms": 22.730698999993137} +{"id": "g0123-vas_cancelamento-emocional-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.0007999200079991999, "roaming_cobranca": 0.0088991100889911, "cancelamento_linha": 0.6773322667733225, "internet_problema_conexao": 0.0702929707029297, "bonus_nao_recebido": 0.0007999200079991999, "conta_contestacao": 0.0006999300069992999, "vas_cancelamento": 0.21147885211478848, "vas_contratacao": 0.0010998900109989, "cadastro_atualizacao": 0.0088991100889911, "plano_troca": 0.0007999200079991999, "seguranca_perda_roubo": 0.0008999100089990998, "roaming_duvida": 0.004799520047995199, "roaming_pacote": 0.0007999200079991999, "atendimento_humano": 0.0006999300069992999, "vas_consulta": 0.005899410058994099, "sem_correspondencia": 0.005799420057994199}, "confidence": 0.641, "input_tokens": 307, "latency_ms": 22.831618999987313} +{"id": "g0123-vas_cancelamento-emocional-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.1933, "vas_cancelamento": 0.1154, "conta_contestacao": 0.5862, "sem_correspondencia": 0.1051}, "confidence": 0.1944, "input_tokens": 150, "latency_ms": 20.752380999994102} +{"id": "g0123-vas_cancelamento-emocional-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.3137313731373137, "vas_cancelamento": 0.45554555455545553, "cancelamento_linha": 0.17251725172517252, "sem_correspondencia": 0.058205820582058206}, "confidence": 0.1411, "input_tokens": 155, "latency_ms": 20.734096999973417} +{"id": "g0123-vas_cancelamento-emocional-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 1.0000910082817534e-06, "cancelamento_linha": 0.16451497086234845, "roaming_duvida": 1.0000910082817534e-06, "portabilidade": 1.0000910082817534e-06, "plano_nova_linha": 1.0000910082817534e-06, "atendimento_humano": 1.0000910082817534e-06, "vas_cancelamento": 0.8353760192177487, "vas_contratacao": 1.0000910082817534e-06, "conta_contestacao": 1.0000910082817534e-06, "conta_explicacao": 1.0000910082817534e-06, "bonus_nao_recebido": 1.0000910082817534e-06, "sem_correspondencia": 0.00010000910082817536}, "confidence": 0.8192, "input_tokens": 286, "latency_ms": 22.41369399999371} +{"id": "g0125-vas_cancelamento-indireto_multiplo-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao", "vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 134, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_contratacao": 0.009901980396079216, "conta_debito_automatico_digital": 0.009301860372074413, "marketplace_compra": 0.009901980396079216, "atendimento_humano": 0.015903180636127223, "recarga_nao_creditada": 0.5114022804560912, "conta_contestacao": 0.0722144428885777, "vas_consulta": 0.04960992198439687, "parceiros_ofertas": 0.22424484896979394, "conta_pagamento_confirmacao": 0.009601920384076814, "cancelamento_linha": 0.010602120424084815, "vas_cancelamento": 0.017403480696139225, "sem_correspondencia": 0.05991198239647929}, "confidence": 0.3762, "input_tokens": 291, "latency_ms": 22.567662000000155} +{"id": "g0125-vas_cancelamento-indireto_multiplo-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 156, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"marketplace_compra": 0.0037007290436215936, "internet_pacote_adicional": 0.0004000788155266588, "roaming_pacote": 0.0001000197038816647, "conta_pagamento_confirmacao": 1.000197038816647e-06, "negociacao_divida": 1.000197038816647e-06, "cadastro_atualizacao": 1.000197038816647e-06, "vas_contratacao": 0.008001576310533175, "vas_cancelamento": 0.0001000197038816647, "vas_consulta": 0.0005000985194083235, "cancelamento_linha": 0.9867943984965039, "conta_contestacao": 0.0001000197038816647, "sem_correspondencia": 0.000300059111644994}, "confidence": 0.9653, "input_tokens": 302, "latency_ms": 22.58393500000011} +{"id": "g0125-vas_cancelamento-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.0004999000199960008, "beneficios_consulta": 0.0004999000199960008, "conta_contestacao": 0.0010997800439912018, "fidelidade_resgate": 0.0004999000199960008, "suporte_configuracao": 0.0004999000199960008, "plano_consulta": 0.0004999000199960008, "vas_consulta": 0.0004999000199960008, "suporte_chip_esim": 0.0004999000199960008, "plano_troca": 0.0003999200159968007, "roaming_pacote": 0.0003999200159968007, "cancelamento_linha": 0.9941011797640472, "sem_correspondencia": 0.0004999000199960008}, "confidence": 0.9805, "input_tokens": 288, "latency_ms": 21.944186000013133} +{"id": "g0125-vas_cancelamento-indireto_multiplo-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"parceiros_ofertas": 9.999850002249973e-07, "conta_debito_automatico_digital": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "seguranca_fraude": 9.999850002249973e-07, "vas_cancelamento": 0.9999850002249974, "cancelamento_linha": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "vas_consulta": 9.999850002249973e-07, "vas_contratacao": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 23.10381199998801} +{"id": "g0125-vas_cancelamento-indireto_multiplo-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_contestacao": 0.00010000000000000002, "vas_cancelamento": 0.41850000000000004, "cancelamento_linha": 0.5810000000000001, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.5063, "input_tokens": 141, "latency_ms": 20.944996999986643} +{"id": "g0125-vas_cancelamento-indireto_multiplo-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.6514651465146516, "recarga_realizar": 0.0023002300230023005, "conta_contestacao": 0.003900390039003901, "plano_troca": 0.12831283128312834, "vas_consulta": 0.017401740174017404, "parceiros_ofertas": 0.010501050105010503, "internet_consumo": 0.004100410041004102, "reclamacao_atendimento": 0.12331233123312335, "seguranca_perda_roubo": 0.004100410041004102, "suporte_configuracao": 0.008300830083008302, "conta_segunda_via": 0.0010001000100010003, "vas_cancelamento": 0.015801580158015808, "vas_contratacao": 0.0015001500150015005, "conta_pagamento_confirmacao": 0.008100810081008101, "suporte_chip_esim": 0.0021002100210021006, "sem_correspondencia": 0.017801780178017805}, "confidence": 0.5506, "input_tokens": 309, "latency_ms": 23.222285000002785} +{"id": "g0125-vas_cancelamento-indireto_multiplo-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 9.999860001959975e-07, "seguranca_perda_roubo": 9.999860001959975e-07, "recarga_nao_creditada": 9.999860001959975e-07, "cancelamento_linha": 9.999860001959976e-05, "beneficios_consulta": 9.999860001959975e-07, "internet_consumo": 9.999860001959975e-07, "negociacao_religacao": 9.999860001959975e-07, "fidelidade_pontos": 9.999860001959975e-07, "marketplace_pedido": 9.999860001959975e-07, "conta_contestacao": 9.999860001959975e-07, "suporte_chip_esim": 9.999860001959975e-07, "troca_numero": 9.999860001959975e-07, "vas_cancelamento": 0.999886001595978, "suporte_configuracao": 9.999860001959975e-07, "vas_contratacao": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9997, "input_tokens": 298, "latency_ms": 22.969228999983216} +{"id": "g0125-vas_cancelamento-indireto_multiplo-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 146, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.0048, "bonus_nao_recebido": 0.0002, "vas_contratacao": 0.0009, "vas_cancelamento": 0.8828, "internet_consumo": 0.0008, "vas_consulta": 0.0013, "cancelamento_linha": 0.1071, "sem_correspondencia": 0.0021}, "confidence": 0.8026, "input_tokens": 241, "latency_ms": 22.094693000013876} +{"id": "g0125-vas_cancelamento-indireto_multiplo-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.14408559144085592, "conta_contestacao": 0.00019998000199980003, "cancelamento_linha": 0.8553144685531447, "sem_correspondencia": 0.00039996000399960006}, "confidence": 0.6989, "input_tokens": 150, "latency_ms": 20.965133999993668} +{"id": "g0125-vas_cancelamento-indireto_multiplo-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9999850002249978, "parceiros_ofertas": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "marketplace_compra": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "bonus_nao_recebido": 9.999850002249977e-07, "vas_consulta": 9.999850002249977e-07, "vas_contratacao": 9.999850002249977e-07, "desconto_retencao": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "plano_nova_linha": 9.999850002249977e-07, "cadastro_atualizacao": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "negociacao_religacao": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9999, "input_tokens": 304, "latency_ms": 23.410029999979542} +{"id": "g0125-vas_cancelamento-indireto_multiplo-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 9.99990000099999e-07, "conta_vencimento": 9.99990000099999e-07, "plano_nova_linha": 9.99990000099999e-07, "conta_contestacao": 9.99990000099999e-07, "vas_cancelamento": 0.9981900180998189, "negociacao_religacao": 9.99990000099999e-07, "vas_consulta": 9.99990000099999e-07, "vas_contratacao": 9.99990000099999e-07, "roaming_cobranca": 9.99990000099999e-07, "marketplace_compra": 9.99990000099999e-07, "cancelamento_linha": 0.001799982000179998, "sem_correspondencia": 9.99990000099999e-07}, "confidence": 0.9948, "input_tokens": 287, "latency_ms": 23.34717799999453} +{"id": "g0125-vas_cancelamento-indireto_multiplo-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 1.0000900081007289e-06, "beneficios_consulta": 1.0000900081007289e-06, "conta_vencimento": 1.0000900081007289e-06, "plano_troca": 1.0000900081007289e-06, "plano_nova_linha": 1.0000900081007289e-06, "roaming_pacote": 1.0000900081007289e-06, "conta_contestacao": 1.0000900081007289e-06, "suporte_configuracao": 1.0000900081007289e-06, "cancelamento_linha": 0.002900261023492114, "vas_consulta": 1.0000900081007289e-06, "vas_cancelamento": 0.9970897380764268, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9917, "input_tokens": 319, "latency_ms": 22.974403000006305} +{"id": "g0126-vas_contratacao-curto_neutro-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 9.999940000359997e-07, "beneficios_consulta": 9.999940000359997e-07, "fidelidade_pontos": 9.999940000359997e-07, "vas_contratacao": 0.9998940006359962, "plano_nova_linha": 9.999940000359997e-07, "parceiros_ofertas": 9.999940000359999e-05, "vas_consulta": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9994, "input_tokens": 205, "latency_ms": 22.395071999994798} +{"id": "g0126-vas_contratacao-curto_neutro-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"vas_consulta": 0.005200000000000001, "vas_cancelamento": 0.00030000000000000003, "vas_contratacao": 0.09180000000000002, "parceiros_ofertas": 0.0005000000000000001, "plano_nova_linha": 0.8991000000000001, "cadastro_atualizacao": 0.0024000000000000002, "beneficios_consulta": 0.0005000000000000001, "sem_correspondencia": 0.00020000000000000004}, "confidence": 0.823, "input_tokens": 203, "latency_ms": 22.091410000001588} +{"id": "g0126-vas_contratacao-curto_neutro-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "fidelidade_pontos": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "vas_consulta": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "seguranca_fraude": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "vas_contratacao": 0.9999850002249969, "internet_problema_conexao": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 22.64152700001887} +{"id": "g0126-vas_contratacao-curto_neutro-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.24920000000000003, "vas_consulta": 0.38120000000000004, "parceiros_ofertas": 0.012300000000000002, "plano_troca": 0.011400000000000002, "beneficios_consulta": 0.03620000000000001, "cadastro_atualizacao": 0.007900000000000003, "vas_cancelamento": 0.27320000000000005, "sem_correspondencia": 0.028600000000000004}, "confidence": 0.3106, "input_tokens": 208, "latency_ms": 21.157035000015867} +{"id": "g0126-vas_contratacao-curto_neutro-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.3884388438843885, "parceiros_ofertas": 0.13901390139013903, "vas_consulta": 0.10831083108310831, "vas_cancelamento": 0.15151515151515152, "bonus_nao_recebido": 0.0891089108910891, "beneficios_consulta": 0.028002800280028002, "recarga_saldo": 0.013201320132013201, "sem_correspondencia": 0.08240824082408241}, "confidence": 0.16, "input_tokens": 211, "latency_ms": 21.778538999996044} +{"id": "g0126-vas_contratacao-curto_neutro-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_pacote_adicional": 0.00040000000000000013, "portabilidade": 0.0028000000000000004, "recarga_realizar": 0.0012000000000000001, "parceiros_ofertas": 0.0012000000000000001, "recarga_nao_creditada": 0.004900000000000001, "roaming_duvida": 0.00020000000000000006, "internet_problema_conexao": 0.00020000000000000006, "beneficios_consulta": 0.00020000000000000006, "conta_explicacao": 0.00040000000000000013, "vas_contratacao": 0.9869000000000002, "cancelamento_linha": 0.00020000000000000006, "vas_consulta": 0.0005000000000000001, "troca_numero": 0.00020000000000000006, "vas_cancelamento": 0.00030000000000000003, "negociacao_divida": 0.00020000000000000006, "sem_correspondencia": 0.00020000000000000006}, "confidence": 0.9654, "input_tokens": 283, "latency_ms": 23.680528999989292} +{"id": "g0126-vas_contratacao-curto_neutro-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.8185, "plano_troca": 0.0035, "conta_vencimento": 0.0016, "vas_consulta": 0.1305, "parceiros_ofertas": 0.0056, "vas_cancelamento": 0.0132, "beneficios_consulta": 0.0249, "sem_correspondencia": 0.0022}, "confidence": 0.6868, "input_tokens": 202, "latency_ms": 22.039997999996785} +{"id": "g0126-vas_contratacao-curto_neutro-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.025805161032206442, "plano_consulta": 0.010902180436087218, "vas_cancelamento": 0.005301060212042409, "atendimento_humano": 0.0006001200240048009, "roaming_pacote": 0.015703140628125622, "beneficios_consulta": 0.0010002000400080016, "parceiros_ofertas": 0.0024004800960192034, "bonus_nao_recebido": 0.007801560312062412, "conta_explicacao": 0.005701140228045609, "troca_numero": 0.0007001400280056011, "internet_problema_conexao": 0.0012002400480096017, "marketplace_pedido": 0.0015003000600120023, "cadastro_atualizacao": 0.00620124024804961, "internet_consumo": 0.003100620124024805, "vas_contratacao": 0.9072814562912582, "sem_correspondencia": 0.004800960192038407}, "confidence": 0.8136, "input_tokens": 281, "latency_ms": 22.75281799998652} +{"id": "g0126-vas_contratacao-curto_neutro-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.6003600360036003, "vas_contratacao": 0.038103810381038106, "parceiros_ofertas": 0.015101510151015102, "sem_correspondencia": 0.34643464346434644}, "confidence": 0.3786, "input_tokens": 123, "latency_ms": 21.343218999987812} +{"id": "g0126-vas_contratacao-curto_neutro-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.3253325332533253, "parceiros_ofertas": 0.37153715371537155, "vas_contratacao": 0.1421142114211421, "sem_correspondencia": 0.16101610161016103}, "confidence": 0.059, "input_tokens": 124, "latency_ms": 21.333901999980753} +{"id": "g0126-vas_contratacao-curto_neutro-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_debito_automatico_digital": 0.0003000600120024005, "plano_consulta": 0.0058011602320464095, "recarga_realizar": 0.00010002000400080017, "parceiros_ofertas": 0.00010002000400080017, "marketplace_compra": 0.0009001800360072014, "beneficios_consulta": 0.0004000800160032007, "vas_consulta": 0.026005201040208044, "plano_nova_linha": 0.0003000600120024005, "vas_cancelamento": 0.960992198439688, "marketplace_pedido": 0.0004000800160032007, "fidelidade_resgate": 0.00020004000800160035, "reclamacao_atendimento": 0.00010002000400080017, "portabilidade": 0.00010002000400080017, "vas_contratacao": 0.0003000600120024005, "conta_contestacao": 0.0003000600120024005, "sem_correspondencia": 0.0037007401480296065}, "confidence": 0.9232, "input_tokens": 286, "latency_ms": 22.582201999995277} +{"id": "g0126-vas_contratacao-curto_neutro-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.013401340134013402, "vas_contratacao": 0.9609960996099609, "beneficios_consulta": 0.013001300130013, "sem_correspondencia": 0.012601260126012601}, "confidence": 0.85, "input_tokens": 126, "latency_ms": 20.966037000022197} +{"id": "g0130-vas_contratacao-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"troca_numero": 0.0001000090008100729, "negociacao_religacao": 1.0000900081007289e-06, "suporte_sem_sinal": 1.0000900081007289e-06, "conta_explicacao": 1.0000900081007289e-06, "parceiros_ofertas": 1.0000900081007289e-06, "plano_consulta": 1.0000900081007289e-06, "vas_cancelamento": 1.0000900081007289e-06, "vas_consulta": 1.0000900081007289e-06, "fidelidade_pontos": 1.0000900081007289e-06, "beneficios_consulta": 1.0000900081007289e-06, "marketplace_compra": 0.9998899900991088, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9991, "input_tokens": 288, "latency_ms": 21.681658000005655} +{"id": "g0130-vas_contratacao-emocional-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0043004300430043016, "vas_contratacao": 0.0012001200120012002, "vas_consulta": 0.9712971297129714, "conta_explicacao": 0.0009000900090009003, "beneficios_consulta": 0.0014001400140014003, "suporte_sem_sinal": 0.010001000100010003, "parceiros_ofertas": 0.00010001000100010004, "plano_consulta": 0.0034003400340034007, "atendimento_humano": 0.0021002100210021006, "desconto_retencao": 0.0032003200320032013, "bonus_nao_recebido": 0.00020002000200020008, "sem_correspondencia": 0.0019001900190019005}, "confidence": 0.9247, "input_tokens": 276, "latency_ms": 22.26109599999404} +{"id": "g0130-vas_contratacao-emocional-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"beneficios_consulta": 0.015600000000000001, "vas_consulta": 0.018800000000000004, "parceiros_ofertas": 0.14830000000000002, "negociacao_divida": 0.0020000000000000005, "internet_pacote_adicional": 0.12640000000000004, "reclamacao_atendimento": 0.0036000000000000003, "conta_debito_automatico_digital": 0.026500000000000003, "suporte_configuracao": 0.39390000000000003, "suporte_chip_esim": 0.12840000000000001, "vas_cancelamento": 0.11420000000000001, "bonus_nao_recebido": 0.011900000000000003, "sem_correspondencia": 0.010400000000000001}, "confidence": 0.279, "input_tokens": 284, "latency_ms": 22.252942999983816} +{"id": "g0130-vas_contratacao-emocional-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"conta_contestacao": 0.0002, "vas_contratacao": 0.8357, "troca_numero": 0.0004, "vas_cancelamento": 0.0086, "cadastro_atualizacao": 0.0011, "roaming_duvida": 0.0049, "beneficios_consulta": 0.0002, "conta_explicacao": 0.0011, "seguranca_fraude": 0.0006, "vas_consulta": 0.0004, "plano_nova_linha": 0.1408, "desconto_retencao": 0.0004, "parceiros_ofertas": 0.0026, "negociacao_divida": 0.0003, "cancelamento_linha": 0.0006, "sem_correspondencia": 0.0021}, "confidence": 0.7977, "input_tokens": 293, "latency_ms": 23.05348300001242} +{"id": "g0130-vas_contratacao-emocional-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 0.14077184563087383, "beneficios_consulta": 0.08878224355128975, "conta_contestacao": 0.006998600279944011, "plano_troca": 0.004499100179964007, "parceiros_ofertas": 0.26814637072585484, "bonus_nao_recebido": 0.016196760647870425, "vas_contratacao": 0.21975604879024196, "plano_nova_linha": 0.007898420315936813, "conta_segunda_via": 0.010297940411917617, "vas_consulta": 0.18506298740251947, "vas_cancelamento": 0.038792241551689664, "sem_correspondencia": 0.012797440511897622}, "confidence": 0.2427, "input_tokens": 284, "latency_ms": 22.66822800001478} +{"id": "g0130-vas_contratacao-emocional-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_contratacao": 1.0002920852889043e-06, "negociacao_divida": 1.0002920852889043e-06, "fidelidade_resgate": 0.00020005841705778086, "desconto_retencao": 0.0008002336682311235, "vas_consulta": 1.0002920852889043e-06, "beneficios_consulta": 1.0002920852889043e-06, "seguranca_perda_roubo": 0.9950905664454021, "troca_numero": 1.0002920852889043e-06, "marketplace_pedido": 0.00010002920852889043, "parceiros_ofertas": 1.0002920852889043e-06, "conta_contestacao": 1.0002920852889043e-06, "conta_debito_automatico_digital": 0.001200350502346685, "vas_cancelamento": 0.0020005841705778085, "internet_problema_conexao": 1.0002920852889043e-06, "portabilidade": 0.0004001168341155617, "sem_correspondencia": 0.00020005841705778086}, "confidence": 0.9849, "input_tokens": 290, "latency_ms": 23.57343400001355} +{"id": "g0130-vas_contratacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"recarga_nao_creditada": 0.0011999928000431996, "seguranca_fraude": 0.0004999970000179999, "reclamacao_atendimento": 9.999940000359999e-05, "roaming_duvida": 9.999940000359999e-05, "suporte_sem_sinal": 9.999940000359997e-07, "fidelidade_resgate": 9.999940000359997e-07, "cadastro_atualizacao": 9.999940000359997e-07, "parceiros_ofertas": 0.996194022835863, "vas_cancelamento": 0.0002999982000107999, "conta_vencimento": 9.999940000359997e-07, "portabilidade": 0.0002999982000107999, "suporte_configuracao": 0.0004999970000179999, "negociacao_divida": 9.999940000359997e-07, "recarga_saldo": 9.999940000359999e-05, "vas_consulta": 9.999940000359997e-07, "sem_correspondencia": 0.0006999958000251999}, "confidence": 0.9883, "input_tokens": 294, "latency_ms": 25.01502600000549} +{"id": "g0130-vas_contratacao-emocional-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.3426, "parceiros_ofertas": 0.3346, "beneficios_consulta": 0.2487, "sem_correspondencia": 0.0741}, "confidence": 0.0823, "input_tokens": 140, "latency_ms": 21.067797999990034} +{"id": "g0130-vas_contratacao-emocional-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"negociacao_religacao": 0.0023002300230023005, "fidelidade_resgate": 0.0034003400340034007, "fidelidade_pontos": 0.0008000800080008003, "parceiros_ofertas": 0.0023002300230023005, "recarga_nao_creditada": 0.00040004000400040016, "vas_cancelamento": 0.03340334033403341, "vas_contratacao": 0.930793079307931, "marketplace_compra": 0.005400540054005402, "vas_consulta": 0.00040004000400040016, "beneficios_consulta": 0.00040004000400040016, "portabilidade": 0.017901790179017905, "sem_correspondencia": 0.002500250025002501}, "confidence": 0.8558, "input_tokens": 286, "latency_ms": 22.48887800001853} +{"id": "g0130-vas_contratacao-emocional-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.0106989301069893, "vas_contratacao": 0.006699330066993301, "parceiros_ofertas": 0.015998400159984, "sem_correspondencia": 0.9666033396660334}, "confidence": 0.8696, "input_tokens": 130, "latency_ms": 20.75982200000226} +{"id": "g0130-vas_contratacao-emocional-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.487, "conta_pagamento_confirmacao": 0.0016, "vas_consulta": 0.1203, "beneficios_consulta": 0.0242, "internet_consumo": 0.0078, "vas_cancelamento": 0.1846, "parceiros_ofertas": 0.127, "sem_correspondencia": 0.0475}, "confidence": 0.2969, "input_tokens": 220, "latency_ms": 22.111856999998736} +{"id": "g0130-vas_contratacao-emocional-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 1.0001950380324161e-06, "vas_contratacao": 0.9939938287966152, "vas_consulta": 1.0001950380324161e-06, "vas_cancelamento": 1.0001950380324161e-06, "marketplace_compra": 0.005201014197768564, "marketplace_pedido": 0.0008001560304259329, "beneficios_consulta": 1.0001950380324161e-06, "sem_correspondencia": 1.0001950380324161e-06}, "confidence": 0.9805, "input_tokens": 217, "latency_ms": 22.155163999997285} +{"id": "g0132-vas_contratacao-indireto_multiplo-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.2770722927707229, "parceiros_ofertas": 0.05459454054594541, "vas_contratacao": 0.6146385361463854, "sem_correspondencia": 0.05369463053694631}, "confidence": 0.2999, "input_tokens": 140, "latency_ms": 20.82267299999785} +{"id": "g0132-vas_contratacao-indireto_multiplo-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"suporte_chip_esim": 9.999900000999991e-07, "vas_consulta": 0.9998900010999892, "roaming_duvida": 9.999900000999991e-07, "plano_consulta": 9.999900000999991e-07, "bonus_nao_recebido": 9.999900000999991e-07, "parceiros_ofertas": 9.999900000999991e-07, "vas_cancelamento": 9.999900000999992e-05, "beneficios_consulta": 9.999900000999991e-07, "conta_debito_automatico_digital": 9.999900000999991e-07, "vas_contratacao": 9.999900000999991e-07, "cancelamento_linha": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9997, "input_tokens": 285, "latency_ms": 22.33615599999439} +{"id": "g0132-vas_contratacao-indireto_multiplo-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0273, "seguranca_fraude": 0.0063, "roaming_pacote": 0.0156, "conta_contestacao": 0.0543, "cancelamento_linha": 0.0403, "seguranca_perda_roubo": 0.0099, "bonus_nao_recebido": 0.0457, "vas_contratacao": 0.4362, "vas_consulta": 0.3348, "beneficios_consulta": 0.0067, "vas_cancelamento": 0.011, "sem_correspondencia": 0.0119}, "confidence": 0.3829, "input_tokens": 273, "latency_ms": 22.24316999999587} +{"id": "g0132-vas_contratacao-indireto_multiplo-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"parceiros_ofertas": 0.0018, "vas_contratacao": 0.0002, "beneficios_consulta": 0.9503, "sem_correspondencia": 0.0477}, "confidence": 0.8507, "input_tokens": 138, "latency_ms": 20.640270000001237} +{"id": "g0132-vas_contratacao-indireto_multiplo-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 9.999900000999991e-07, "seguranca_fraude": 9.999900000999991e-07, "suporte_chip_esim": 9.999900000999991e-07, "vas_cancelamento": 9.999900000999991e-07, "vas_consulta": 9.999900000999991e-07, "vas_contratacao": 0.9998900010999892, "cadastro_atualizacao": 9.999900000999991e-07, "reclamacao_atendimento": 9.999900000999991e-07, "marketplace_compra": 9.999900000999992e-05, "marketplace_pedido": 9.999900000999991e-07, "beneficios_consulta": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9997, "input_tokens": 296, "latency_ms": 21.6428619999931} +{"id": "g0132-vas_contratacao-indireto_multiplo-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 0.006400640064006402, "conta_debito_automatico_digital": 0.005200520052005201, "roaming_pacote": 0.005000500050005001, "negociacao_divida": 0.005000500050005001, "recarga_saldo": 0.005800580058005801, "vas_consulta": 0.18901890189018905, "conta_segunda_via": 0.005000500050005001, "parceiros_ofertas": 0.22982298229822984, "troca_numero": 0.006000600060006001, "vas_cancelamento": 0.006000600060006001, "beneficios_consulta": 0.005000500050005001, "plano_nova_linha": 0.2739273927392739, "plano_troca": 0.030603060306030605, "vas_contratacao": 0.21592159215921594, "conta_pagamento_confirmacao": 0.005300530053005301, "sem_correspondencia": 0.006000600060006001}, "confidence": 0.3649, "input_tokens": 289, "latency_ms": 22.5600800000052} +{"id": "g0132-vas_contratacao-indireto_multiplo-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.005198960207958408, "vas_cancelamento": 0.015896820635872826, "plano_nova_linha": 0.0009998000399920016, "conta_vencimento": 0.0003999200159968007, "fidelidade_pontos": 0.0010997800439912018, "marketplace_pedido": 0.0004999000199960008, "vas_contratacao": 0.0007998400319936014, "internet_problema_conexao": 0.0034993001399720057, "vas_consulta": 0.9456108778244351, "internet_consumo": 0.008098380323935212, "fidelidade_resgate": 0.0007998400319936014, "conta_explicacao": 0.0016996600679864027, "plano_troca": 0.0004999000199960008, "cancelamento_linha": 0.001999600079984003, "plano_consulta": 0.004299140171965607, "sem_correspondencia": 0.008598280343931213}, "confidence": 0.8818, "input_tokens": 300, "latency_ms": 22.80741399999897} +{"id": "g0132-vas_contratacao-indireto_multiplo-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 9.99998000004e-05, "vas_consulta": 0.9989980020039959, "vas_cancelamento": 9.99998000004e-05, "suporte_chip_esim": 9.999980000039998e-07, "troca_numero": 9.999980000039998e-07, "parceiros_ofertas": 0.000499999000002, "beneficios_consulta": 0.0001999996000008, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.9952, "input_tokens": 207, "latency_ms": 22.51501799997868} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"vas_cancelamento": 9.999930000489998e-07, "marketplace_compra": 9.999930000489998e-07, "parceiros_ofertas": 9.999930000489998e-07, "roaming_duvida": 9.999930000489998e-07, "vas_consulta": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "beneficios_consulta": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 216, "latency_ms": 21.509464999979855} +{"id": "g0132-vas_contratacao-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.18048177134109453, "parceiros_ofertas": 0.03729623308045887, "recarga_nao_creditada": 0.0038996061397798816, "conta_vencimento": 0.00019997980203999394, "portabilidade": 0.004699525347939858, "negociacao_religacao": 0.00019997980203999394, "atendimento_humano": 9.998990101999696e-07, "beneficios_consulta": 0.2884708644426912, "seguranca_perda_roubo": 0.0037996162387598847, "plano_troca": 9.998990101999697e-05, "vas_consulta": 0.46095344370218605, "conta_contestacao": 9.998990101999697e-05, "suporte_sem_sinal": 0.006299363764259809, "cancelamento_linha": 0.005299464754059839, "suporte_chip_esim": 0.005099484952019845, "sem_correspondencia": 0.0030996869316199057}, "confidence": 0.5221, "input_tokens": 298, "latency_ms": 22.695278000014696} +{"id": "g0132-vas_contratacao-indireto_multiplo-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.36536346365363465, "beneficios_consulta": 0.0471952804719528, "parceiros_ofertas": 0.0754924507549245, "reclamacao_atendimento": 0.0311968803119688, "seguranca_fraude": 0.0115988401159884, "vas_cancelamento": 0.024897510248975102, "vas_consulta": 0.41075892410758924, "sem_correspondencia": 0.03349665033496651}, "confidence": 0.3086, "input_tokens": 222, "latency_ms": 21.76998300001287} +{"id": "g0133-vas_consulta-curto_neutro-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.013598640135986401, "suporte_chip_esim": 0.010998900109989001, "fidelidade_resgate": 0.012398760123987601, "vas_cancelamento": 0.0736926307369263, "suporte_sem_sinal": 0.010998900109989001, "conta_contestacao": 0.009999000099990002, "troca_numero": 0.14658534146585342, "roaming_pacote": 0.009999000099990002, "vas_consulta": 0.33286671332866713, "negociacao_religacao": 0.009699030096990302, "plano_troca": 0.009699030096990302, "plano_nova_linha": 0.064993500649935, "conta_vencimento": 0.010298970102989701, "parceiros_ofertas": 0.1837816218378162, "plano_consulta": 0.026697330266973303, "sem_correspondencia": 0.0736926307369263}, "confidence": 0.2576, "input_tokens": 283, "latency_ms": 22.605483000006643} +{"id": "g0133-vas_consulta-curto_neutro-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"parceiros_ofertas": 0.0065, "marketplace_pedido": 0.008, "troca_numero": 0.6954, "vas_contratacao": 0.0329, "vas_cancelamento": 0.0416, "suporte_chip_esim": 0.0009, "vas_consulta": 0.1901, "seguranca_fraude": 0.0029, "reclamacao_atendimento": 0.0024, "fidelidade_resgate": 0.0026, "plano_consulta": 0.0015, "sem_correspondencia": 0.0152}, "confidence": 0.5933, "input_tokens": 271, "latency_ms": 22.309185000011666} +{"id": "g0133-vas_consulta-curto_neutro-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"vas_consulta": 0.40070000000000006, "vas_cancelamento": 0.022400000000000003, "plano_consulta": 0.46480000000000005, "sem_correspondencia": 0.11210000000000002}, "confidence": 0.2404, "input_tokens": 129, "latency_ms": 21.180475999983628} +{"id": "g0133-vas_consulta-curto_neutro-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9862, "plano_consulta": 0.0039, "vas_cancelamento": 0.0022, "sem_correspondencia": 0.0077}, "confidence": 0.9377, "input_tokens": 127, "latency_ms": 21.364661999996315} +{"id": "g0133-vas_consulta-curto_neutro-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0082, "vas_consulta": 0.1651, "plano_consulta": 0.2617, "sem_correspondencia": 0.565}, "confidence": 0.2715, "input_tokens": 129, "latency_ms": 20.78926800001568} +{"id": "g0133-vas_consulta-curto_neutro-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0011999988000012, "vas_consulta": 0.9980990019009982, "vas_cancelamento": 9.99999000001e-07, "sem_correspondencia": 0.0006999993000007}, "confidence": 0.9892, "input_tokens": 130, "latency_ms": 20.67312599999127} +{"id": "g0133-vas_consulta-curto_neutro-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"reclamacao_atendimento": 0.009799020097990201, "vas_cancelamento": 0.6434356564343565, "fidelidade_pontos": 0.06319368063193681, "internet_problema_conexao": 0.0948905109489051, "marketplace_pedido": 0.0092990700929907, "bonus_nao_recebido": 0.017098290170982904, "negociacao_divida": 0.0018998100189981002, "recarga_realizar": 0.0032996700329967, "roaming_pacote": 0.0046995300469953, "negociacao_religacao": 0.006999300069993001, "roaming_duvida": 0.0047995200479952005, "vas_contratacao": 0.0230976902309769, "plano_consulta": 0.0033996600339966003, "vas_consulta": 0.019398060193980604, "cadastro_atualizacao": 0.06969303069693031, "sem_correspondencia": 0.024997500249975005}, "confidence": 0.489, "input_tokens": 286, "latency_ms": 22.57609599999455} +{"id": "g0133-vas_consulta-curto_neutro-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 1.0000900081007287e-06, "vas_consulta": 0.9993899450950582, "suporte_sem_sinal": 1.0000900081007287e-06, "vas_cancelamento": 1.0000900081007287e-06, "conta_contestacao": 1.0000900081007287e-06, "seguranca_fraude": 1.0000900081007287e-06, "vas_contratacao": 0.0006000540048604372, "plano_consulta": 1.0000900081007287e-06, "recarga_nao_creditada": 1.0000900081007287e-06, "roaming_duvida": 1.0000900081007287e-06, "beneficios_consulta": 1.0000900081007287e-06, "sem_correspondencia": 1.0000900081007287e-06}, "confidence": 0.9975, "input_tokens": 279, "latency_ms": 22.30235700000094} +{"id": "g0133-vas_consulta-curto_neutro-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.0003, "vas_consulta": 0.9509, "internet_problema_conexao": 0.0003, "plano_consulta": 0.0091, "vas_cancelamento": 0.0029, "vas_contratacao": 0.0299, "conta_vencimento": 0.001, "sem_correspondencia": 0.0056}, "confidence": 0.8781, "input_tokens": 204, "latency_ms": 21.78106700000626} +{"id": "g0133-vas_consulta-curto_neutro-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05939406059394061, "vas_consulta": 0.296970302969703, "plano_consulta": 0.15408459154084592, "sem_correspondencia": 0.48955104489551043}, "confidence": 0.1589, "input_tokens": 129, "latency_ms": 20.61748700000976} +{"id": "g0133-vas_consulta-curto_neutro-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.8882776555311063, "plano_consulta": 0.0017003400680136028, "beneficios_consulta": 0.002300460092018404, "suporte_sem_sinal": 0.002300460092018404, "negociacao_divida": 0.0004000800160032007, "negociacao_religacao": 0.0008001600320064014, "conta_contestacao": 0.005501100220044009, "portabilidade": 0.0027005401080216047, "vas_contratacao": 0.005001000200040008, "atendimento_humano": 0.08421684336867374, "vas_cancelamento": 0.0039007801560312066, "sem_correspondencia": 0.0029005801160232048}, "confidence": 0.8102, "input_tokens": 273, "latency_ms": 22.17999000001214} +{"id": "g0133-vas_consulta-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.46455354464553544, "vas_cancelamento": 0.17028297170282972, "vas_contratacao": 0.070992900709929, "sem_correspondencia": 0.29417058294170584}, "confidence": 0.1306, "input_tokens": 131, "latency_ms": 20.895597000020416} +{"id": "g0136-vas_consulta-regionalismo-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0126, "vas_cancelamento": 0.0016, "vas_consulta": 0.9708, "sem_correspondencia": 0.015}, "confidence": 0.8865, "input_tokens": 130, "latency_ms": 20.943312000014203} +{"id": "g0136-vas_consulta-regionalismo-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0030000000000000005, "vas_consulta": 0.9913000000000001, "vas_cancelamento": 0.0012000000000000001, "sem_correspondencia": 0.0045000000000000005}, "confidence": 0.9578, "input_tokens": 132, "latency_ms": 20.8847789999993} +{"id": "g0136-vas_consulta-regionalismo-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_realizar": 0.00020000000000000006, "vas_cancelamento": 0.0003000000000000001, "vas_consulta": 0.9620000000000003, "conta_segunda_via": 0.00040000000000000013, "atendimento_humano": 0.0035000000000000014, "plano_consulta": 0.0065000000000000014, "conta_contestacao": 0.0005000000000000002, "conta_pagamento_confirmacao": 0.0005000000000000002, "plano_nova_linha": 0.019700000000000006, "vas_contratacao": 0.003200000000000001, "marketplace_compra": 0.00040000000000000013, "sem_correspondencia": 0.002800000000000001}, "confidence": 0.9114, "input_tokens": 276, "latency_ms": 22.292031999995743} +{"id": "g0136-vas_consulta-regionalismo-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.7622762276227625, "seguranca_perda_roubo": 0.005500550055005502, "conta_debito_automatico_digital": 0.0008000800080008003, "suporte_configuracao": 0.0015001500150015005, "parceiros_ofertas": 0.0008000800080008003, "vas_consulta": 0.14891489148914894, "vas_cancelamento": 0.0045004500450045015, "vas_contratacao": 0.0034003400340034007, "plano_consulta": 0.005500550055005502, "roaming_cobranca": 0.010501050105010503, "seguranca_fraude": 0.007000700070007002, "sem_correspondencia": 0.04930493049304931}, "confidence": 0.6605, "input_tokens": 285, "latency_ms": 22.333981999992147} +{"id": "g0136-vas_consulta-regionalismo-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.0413958604139586, "plano_consulta": 0.085991400859914, "conta_pagamento_confirmacao": 0.019298070192980705, "conta_debito_automatico_digital": 0.0024997500249975004, "conta_vencimento": 0.0017998200179982, "conta_explicacao": 0.8253174682531748, "conta_segunda_via": 0.004399560043995601, "sem_correspondencia": 0.019298070192980705}, "confidence": 0.6617, "input_tokens": 235, "latency_ms": 21.90636599999607} +{"id": "g0136-vas_consulta-regionalismo-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 1.0000960092168847e-06, "cadastro_atualizacao": 0.0007000672064518194, "vas_cancelamento": 0.03510336992351266, "plano_consulta": 1.0000960092168847e-06, "internet_problema_conexao": 1.0000960092168847e-06, "vas_consulta": 0.9626924184721734, "marketplace_pedido": 0.00010000960092168849, "atendimento_humano": 0.00010000960092168849, "vas_contratacao": 0.0007000672064518194, "marketplace_compra": 0.0003000288027650654, "desconto_retencao": 1.0000960092168847e-06, "sem_correspondencia": 0.0003000288027650654}, "confidence": 0.9306, "input_tokens": 285, "latency_ms": 22.259869000009758} +{"id": "g0136-vas_consulta-regionalismo-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.012397520495900819, "vas_cancelamento": 0.01199760047990402, "plano_nova_linha": 0.012397520495900819, "vas_consulta": 0.6048790241951609, "vas_contratacao": 0.01199760047990402, "plano_consulta": 0.07808438312337533, "portabilidade": 0.02419516096780644, "internet_pacote_adicional": 0.012797440511897622, "cancelamento_linha": 0.03929214157168567, "conta_vencimento": 0.01199760047990402, "fidelidade_resgate": 0.03629274145170966, "sem_correspondencia": 0.14367126574685063}, "confidence": 0.4193, "input_tokens": 290, "latency_ms": 22.33568400001218} +{"id": "g0136-vas_consulta-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"bonus_nao_recebido": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "vas_contratacao": 0.9999890001209993, "plano_nova_linha": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "suporte_configuracao": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 22.43823800000655} +{"id": "g0136-vas_consulta-regionalismo-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.00030003000300030005, "vas_cancelamento": 0.0017001700170017002, "vas_consulta": 0.9954995499549956, "sem_correspondencia": 0.0025002500250025004}, "confidence": 0.9761, "input_tokens": 128, "latency_ms": 20.41563399998836} +{"id": "g0136-vas_consulta-regionalismo-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.2516251625162516, "conta_explicacao": 0.34663466346634664, "conta_pagamento_confirmacao": 0.022002200220022, "conta_debito_automatico_digital": 0.08300830083008301, "plano_consulta": 0.020002000200020003, "conta_contestacao": 0.026502650265026503, "conta_segunda_via": 0.11341134113411341, "sem_correspondencia": 0.13681368136813682}, "confidence": 0.1832, "input_tokens": 240, "latency_ms": 21.15817399999287} +{"id": "g0136-vas_consulta-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"vas_contratacao": 0.05510551055105511, "vas_cancelamento": 0.0007000700070007, "plano_consulta": 0.9123912391239124, "sem_correspondencia": 0.0318031803180318}, "confidence": 0.7414, "input_tokens": 147, "latency_ms": 20.674238999987438} +{"id": "g0136-vas_consulta-regionalismo-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9943958959915103, "roaming_pacote": 1.000197038816647e-06, "vas_contratacao": 0.0002000394077633294, "vas_cancelamento": 1.000197038816647e-06, "vas_consulta": 0.005201024601846563, "plano_consulta": 0.0001000197038816647, "internet_pacote_adicional": 1.000197038816647e-06, "sem_correspondencia": 0.0001000197038816647}, "confidence": 0.9817, "input_tokens": 210, "latency_ms": 21.73412700000199} +{"id": "g0138-vas_consulta-longo_contexto-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.008, "plano_consulta": 0.1408, "vas_consulta": 0.82, "sem_correspondencia": 0.0312}, "confidence": 0.5776, "input_tokens": 161, "latency_ms": 20.80075500001044} +{"id": "g0138-vas_consulta-longo_contexto-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9362971911084267, "suporte_configuracao": 0.0008999973000081, "conta_explicacao": 0.00039999880000360003, "seguranca_perda_roubo": 9.999970000090001e-05, "conta_vencimento": 9.99997000009e-07, "marketplace_compra": 9.99997000009e-07, "conta_pagamento_confirmacao": 0.0043999868000396, "vas_consulta": 0.0385998842003474, "conta_segunda_via": 9.999970000090001e-05, "plano_consulta": 0.018799943600169202, "vas_cancelamento": 9.99997000009e-07, "sem_correspondencia": 0.00039999880000360003}, "confidence": 0.8791, "input_tokens": 301, "latency_ms": 22.89815799997541} +{"id": "g0138-vas_consulta-longo_contexto-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"plano_consulta": 0.0003, "cadastro_atualizacao": 0.0002, "conta_segunda_via": 0.0004, "conta_contestacao": 0.0011, "internet_problema_conexao": 0.0083, "troca_numero": 0.0002, "internet_pacote_adicional": 0.0004, "conta_pagamento_confirmacao": 0.0145, "fidelidade_pontos": 0.0003, "bonus_nao_recebido": 0.9537, "vas_contratacao": 0.0002, "vas_consulta": 0.017, "beneficios_consulta": 0.0002, "fidelidade_resgate": 0.0004, "vas_cancelamento": 0.0002, "sem_correspondencia": 0.0026}, "confidence": 0.9055, "input_tokens": 308, "latency_ms": 23.159770999996} +{"id": "g0138-vas_consulta-longo_contexto-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"beneficios_consulta": 0.035703570357035704, "conta_contestacao": 0.0528052805280528, "vas_contratacao": 0.0082008200820082, "vas_cancelamento": 0.0553055305530553, "suporte_chip_esim": 0.014401440144014399, "atendimento_humano": 0.0217021702170217, "vas_consulta": 0.6766676667666766, "plano_troca": 0.0077007700770077, "plano_consulta": 0.06670667066706669, "marketplace_pedido": 0.0102010201020102, "internet_pacote_adicional": 0.0257025702570257, "sem_correspondencia": 0.024902490249024897}, "confidence": 0.4634, "input_tokens": 295, "latency_ms": 22.581714000011743} +{"id": "g0138-vas_consulta-longo_contexto-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"vas_cancelamento": 0.0008, "plano_consulta": 0.7658, "vas_consulta": 0.2299, "sem_correspondencia": 0.0035}, "confidence": 0.5906, "input_tokens": 151, "latency_ms": 20.911948999980723} +{"id": "g0138-vas_consulta-longo_contexto-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 166, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.052094790520947905, "vas_consulta": 0.6195380461953806, "plano_consulta": 0.1628837116288371, "sem_correspondencia": 0.16548345165483452}, "confidence": 0.2471, "input_tokens": 151, "latency_ms": 20.81994399998166} +{"id": "g0138-vas_consulta-longo_contexto-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao", "vas_consulta"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.3072, "cancelamento_linha": 0.0129, "conta_pagamento_confirmacao": 0.0121, "beneficios_consulta": 0.016, "conta_debito_automatico_digital": 0.0129, "marketplace_compra": 0.0129, "conta_vencimento": 0.1261, "conta_contestacao": 0.2265, "portabilidade": 0.0151, "conta_explicacao": 0.2337, "plano_consulta": 0.0125, "sem_correspondencia": 0.0121}, "confidence": 0.2921, "input_tokens": 297, "latency_ms": 22.61547599999858} +{"id": "g0138-vas_consulta-longo_contexto-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 141, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_resgate": 0.005599999999999999, "plano_consulta": 0.6151999999999999, "roaming_pacote": 0.0010999999999999998, "roaming_duvida": 0.0040999999999999995, "portabilidade": 0.006999999999999998, "vas_cancelamento": 0.04399999999999999, "vas_contratacao": 0.026199999999999994, "internet_pacote_adicional": 0.009999999999999998, "conta_explicacao": 0.0066999999999999985, "internet_problema_conexao": 0.0019999999999999996, "vas_consulta": 0.26669999999999994, "sem_correspondencia": 0.011399999999999999}, "confidence": 0.5488, "input_tokens": 294, "latency_ms": 22.56504800001835} +{"id": "g0138-vas_consulta-longo_contexto-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 145, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_vencimento": 0.0003000600120024005, "vas_contratacao": 0.00020004000800160035, "portabilidade": 0.0005001000200040008, "vas_cancelamento": 0.00020004000800160035, "conta_contestacao": 0.03640728145629126, "plano_troca": 0.0010002000400080016, "vas_consulta": 0.7234446889377877, "suporte_chip_esim": 0.00010002000400080017, "recarga_nao_creditada": 0.23124624924985, "plano_consulta": 0.0018003600720144029, "marketplace_compra": 0.00010002000400080017, "conta_segunda_via": 0.0011002200440088019, "bonus_nao_recebido": 0.00010002000400080017, "cancelamento_linha": 0.002000400080016003, "troca_numero": 0.00020004000800160035, "sem_correspondencia": 0.0013002600520104022}, "confidence": 0.7273, "input_tokens": 304, "latency_ms": 22.12812199999803} +{"id": "g0138-vas_consulta-longo_contexto-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"vas_cancelamento": 0.004200000000000001, "conta_contestacao": 0.0014000000000000002, "internet_consumo": 0.22190000000000004, "recarga_nao_creditada": 0.003500000000000001, "plano_nova_linha": 0.6678000000000001, "conta_debito_automatico_digital": 0.0013000000000000002, "vas_contratacao": 0.0015000000000000005, "suporte_configuracao": 0.007000000000000002, "plano_troca": 0.0017000000000000003, "vas_consulta": 0.03710000000000001, "recarga_realizar": 0.0013000000000000002, "fidelidade_resgate": 0.014100000000000003, "seguranca_perda_roubo": 0.017400000000000002, "plano_consulta": 0.013000000000000003, "marketplace_compra": 0.0034000000000000007, "sem_correspondencia": 0.0034000000000000007}, "confidence": 0.6118, "input_tokens": 308, "latency_ms": 22.769779000014978} +{"id": "g0138-vas_consulta-longo_contexto-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 162, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.22605478904219156, "plano_consulta": 0.04089182163567286, "marketplace_compra": 0.01209758048390322, "vas_cancelamento": 0.1816636672665467, "fidelidade_resgate": 0.012897420515896822, "reclamacao_atendimento": 0.01249750049990002, "vas_contratacao": 0.2948410317936413, "sem_correspondencia": 0.21905618876224756}, "confidence": 0.2145, "input_tokens": 247, "latency_ms": 21.802794999985053} +{"id": "g0138-vas_consulta-longo_contexto-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 144, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9999930000490003, "plano_consulta": 9.999930000490002e-07, "atendimento_humano": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9998, "input_tokens": 214, "latency_ms": 22.00187999997638} +{"id": "g0141-beneficios_consulta-informal_abreviado-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.6879000000000001, "vas_contratacao": 0.006200000000000001, "beneficios_consulta": 0.27240000000000003, "sem_correspondencia": 0.03350000000000001}, "confidence": 0.4541, "input_tokens": 141, "latency_ms": 20.725243000015325} +{"id": "g0141-beneficios_consulta-informal_abreviado-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 9.99997000009e-07, "vas_contratacao": 9.99997000009e-07, "beneficios_consulta": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 142, "latency_ms": 20.613133000011885} +{"id": "g0141-beneficios_consulta-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"seguranca_perda_roubo": 0.4579, "bonus_nao_recebido": 0.0002, "plano_nova_linha": 0.0035, "internet_pacote_adicional": 0.0005, "desconto_retencao": 0.001, "plano_consulta": 0.0018, "fidelidade_pontos": 0.0002, "vas_contratacao": 0.5188, "fidelidade_resgate": 0.0033, "conta_debito_automatico_digital": 0.0024, "parceiros_ofertas": 0.0087, "sem_correspondencia": 0.0017}, "confidence": 0.6665, "input_tokens": 295, "latency_ms": 22.344094999994013} +{"id": "g0141-beneficios_consulta-informal_abreviado-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 1.0000930086498043e-06, "plano_consulta": 1.0000930086498043e-06, "fidelidade_resgate": 1.0000930086498043e-06, "desconto_retencao": 1.0000930086498043e-06, "bonus_nao_recebido": 1.0000930086498043e-06, "vas_contratacao": 1.0000930086498043e-06, "beneficios_consulta": 0.9999929993489395, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9996, "input_tokens": 234, "latency_ms": 22.00504600000386} +{"id": "g0141-beneficios_consulta-informal_abreviado-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.0173982601739826, "bonus_nao_recebido": 0.06679332066793321, "fidelidade_pontos": 0.0015998400159984002, "vas_contratacao": 0.0007999200079992001, "plano_consulta": 0.000999900009999, "beneficios_consulta": 0.9073092690730927, "fidelidade_resgate": 0.0040995900409959, "sem_correspondencia": 0.000999900009999}, "confidence": 0.8116, "input_tokens": 233, "latency_ms": 21.853442000008272} +{"id": "g0141-beneficios_consulta-informal_abreviado-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 9.99989000120999e-07, "fidelidade_resgate": 9.99989000120999e-07, "cancelamento_linha": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "conta_vencimento": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "plano_consulta": 0.9999890001209989, "desconto_retencao": 9.99989000120999e-07, "bonus_nao_recebido": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 22.29506699998751} +{"id": "g0141-beneficios_consulta-informal_abreviado-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"portabilidade": 0.0008000800080008003, "internet_consumo": 0.0015001500150015005, "suporte_chip_esim": 0.00010001000100010004, "vas_contratacao": 0.00010001000100010004, "internet_pacote_adicional": 0.00020002000200020008, "conta_explicacao": 0.00020002000200020008, "beneficios_consulta": 0.9922992299229925, "desconto_retencao": 0.0011001100110011005, "fidelidade_resgate": 0.00030003000300030005, "vas_consulta": 0.0005000500050005002, "marketplace_compra": 0.00010001000100010004, "fidelidade_pontos": 0.0005000500050005002, "plano_consulta": 0.00040004000400040016, "conta_debito_automatico_digital": 0.00020002000200020008, "bonus_nao_recebido": 0.0008000800080008003, "sem_correspondencia": 0.0009000900090009003}, "confidence": 0.9766, "input_tokens": 296, "latency_ms": 22.1118770000146} +{"id": "g0141-beneficios_consulta-informal_abreviado-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.20097990200979904, "beneficios_consulta": 0.31936806319368066, "vas_contratacao": 0.09819018098190181, "sem_correspondencia": 0.38146185381461856}, "confidence": 0.0749, "input_tokens": 139, "latency_ms": 20.76711699999123} +{"id": "g0141-beneficios_consulta-informal_abreviado-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.0006, "vas_contratacao": 0.9977, "plano_consulta": 0.0008, "sem_correspondencia": 0.0009}, "confidence": 0.9864, "input_tokens": 140, "latency_ms": 20.705442999997103} +{"id": "g0141-beneficios_consulta-informal_abreviado-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9974000000000001, "plano_consulta": 0.0020000000000000005, "vas_contratacao": 0.00020000000000000004, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.9858, "input_tokens": 140, "latency_ms": 20.69328100000689} +{"id": "g0141-beneficios_consulta-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_consulta": 0.0076, "vas_contratacao": 0.2175, "desconto_retencao": 0.6243, "sem_correspondencia": 0.1506}, "confidence": 0.3162, "input_tokens": 139, "latency_ms": 20.80492899997921} +{"id": "g0141-beneficios_consulta-informal_abreviado-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9998859901951563, "recarga_saldo": 1.0000860073966356e-06, "conta_segunda_via": 1.0000860073966356e-06, "suporte_sem_sinal": 1.0000860073966356e-06, "bonus_nao_recebido": 1.0000860073966356e-06, "vas_contratacao": 1.0000860073966356e-06, "fidelidade_resgate": 1.0000860073966356e-06, "roaming_duvida": 1.0000860073966356e-06, "desconto_retencao": 1.0000860073966356e-06, "negociacao_religacao": 1.0000860073966356e-06, "vas_consulta": 1.0000860073966356e-06, "portabilidade": 1.0000860073966356e-06, "plano_consulta": 0.00010000860073966358, "troca_numero": 1.0000860073966356e-06, "fidelidade_pontos": 1.0000860073966356e-06, "sem_correspondencia": 1.0000860073966356e-06}, "confidence": 0.9994, "input_tokens": 294, "latency_ms": 22.860890999993444} +{"id": "g0142-beneficios_consulta-erros_digitacao-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9999970000090003, "vas_contratacao": 9.999970000090002e-07, "plano_consulta": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 133, "latency_ms": 21.124469999989515} +{"id": "g0142-beneficios_consulta-erros_digitacao-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.0009998990101999698, "desconto_retencao": 9.9989901019997e-05, "vas_contratacao": 0.99779922227855, "fidelidade_resgate": 9.9989901019997e-05, "beneficios_consulta": 0.000199979802039994, "bonus_nao_recebido": 9.9989901019997e-05, "fidelidade_pontos": 9.998990101999698e-07, "sem_correspondencia": 0.0006999293071399789}, "confidence": 0.9913, "input_tokens": 226, "latency_ms": 21.954440000001796} +{"id": "g0142-beneficios_consulta-erros_digitacao-02-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.010701070107010702, "fidelidade_resgate": 0.00030003000300030005, "beneficios_consulta": 0.8799879987998801, "marketplace_pedido": 0.0006000600060006001, "internet_pacote_adicional": 0.00010001000100010003, "fidelidade_pontos": 0.0015001500150015003, "desconto_retencao": 0.005500550055005501, "vas_contratacao": 0.04480448044804481, "roaming_cobranca": 0.00010001000100010003, "bonus_nao_recebido": 0.0029002900290029006, "plano_troca": 0.05280528052805281, "sem_correspondencia": 0.0007000700070007002}, "confidence": 0.7889, "input_tokens": 288, "latency_ms": 21.658787000006896} +{"id": "g0142-beneficios_consulta-erros_digitacao-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9999970000090003, "plano_consulta": 9.999970000090002e-07, "vas_contratacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 131, "latency_ms": 20.76204900001244} +{"id": "g0142-beneficios_consulta-erros_digitacao-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.07000700070007002, "vas_contratacao": 0.6252625262526252, "beneficios_consulta": 0.1318131813181318, "sem_correspondencia": 0.17291729172917292}, "confidence": 0.2423, "input_tokens": 128, "latency_ms": 20.251575000003186} +{"id": "g0142-beneficios_consulta-erros_digitacao-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0008, "plano_consulta": 0.0298, "beneficios_consulta": 0.9684, "sem_correspondencia": 0.001}, "confidence": 0.8929, "input_tokens": 132, "latency_ms": 20.720116999996208} +{"id": "g0142-beneficios_consulta-erros_digitacao-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0006999272075704127, "roaming_duvida": 9.998960108148754e-05, "parceiros_ofertas": 0.0002999688032444626, "reclamacao_atendimento": 0.0006999272075704127, "marketplace_compra": 9.998960108148754e-05, "recarga_realizar": 9.998960108148754e-07, "suporte_sem_sinal": 9.998960108148754e-07, "vas_consulta": 0.9507011270827834, "internet_problema_conexao": 9.998960108148754e-07, "plano_consulta": 0.047295081311543606, "vas_contratacao": 9.998960108148754e-05, "sem_correspondencia": 9.998960108148754e-07}, "confidence": 0.9166, "input_tokens": 279, "latency_ms": 22.313653999987082} +{"id": "g0142-beneficios_consulta-erros_digitacao-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.008199163685304099, "bonus_nao_recebido": 0.00029996940312088165, "fidelidade_pontos": 9.998980104029389e-05, "vas_contratacao": 9.998980104029389e-05, "roaming_cobranca": 9.998980104029388e-07, "plano_consulta": 0.7950189080713768, "fidelidade_resgate": 0.0009998980104029389, "seguranca_perda_roubo": 9.998980104029389e-05, "conta_explicacao": 0.006299357465538515, "desconto_retencao": 9.998980104029389e-05, "beneficios_consulta": 9.998980104029388e-07, "sem_correspondencia": 0.18878074436407485}, "confidence": 0.7663, "input_tokens": 282, "latency_ms": 23.128067000016017} +{"id": "g0142-beneficios_consulta-erros_digitacao-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.17650000000000002, "seguranca_perda_roubo": 0.00040000000000000013, "desconto_retencao": 0.00040000000000000013, "vas_contratacao": 0.00040000000000000013, "recarga_nao_creditada": 0.00040000000000000013, "negociacao_religacao": 0.00040000000000000013, "beneficios_consulta": 0.8033000000000002, "bonus_nao_recebido": 0.0017000000000000003, "fidelidade_resgate": 0.0005000000000000001, "troca_numero": 0.00040000000000000013, "cancelamento_linha": 0.0005000000000000001, "fidelidade_pontos": 0.00040000000000000013, "vas_consulta": 0.013100000000000004, "plano_consulta": 0.0006000000000000001, "conta_vencimento": 0.0005000000000000001, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.7865, "input_tokens": 284, "latency_ms": 22.554723000013155} +{"id": "g0142-beneficios_consulta-erros_digitacao-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_cancelamento": 9.999850002249975e-07, "recarga_realizar": 9.999850002249975e-07, "atendimento_humano": 9.999850002249975e-07, "vas_contratacao": 9.999850002249975e-07, "beneficios_consulta": 0.9999850002249976, "plano_consulta": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "suporte_sem_sinal": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 22.635824999980514} +{"id": "g0142-beneficios_consulta-erros_digitacao-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_configuracao": 0.0012001200120012002, "bonus_nao_recebido": 0.0004000400040004001, "marketplace_pedido": 0.022602260226022602, "vas_contratacao": 0.003200320032003201, "fidelidade_resgate": 0.0004000400040004001, "roaming_cobranca": 0.0006000600060006001, "desconto_retencao": 0.0004000400040004001, "plano_consulta": 0.9510951095109511, "fidelidade_pontos": 0.0017001700170017002, "suporte_chip_esim": 0.0006000600060006001, "conta_debito_automatico_digital": 0.0004000400040004001, "conta_contestacao": 0.0004000400040004001, "cancelamento_linha": 0.0015001500150015003, "beneficios_consulta": 0.009800980098009802, "reclamacao_atendimento": 0.0004000400040004001, "sem_correspondencia": 0.005300530053005301}, "confidence": 0.8984, "input_tokens": 285, "latency_ms": 22.5527720000116} +{"id": "g0142-beneficios_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 9.999890001209992e-07, "fidelidade_resgate": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "plano_consulta": 0.9999890001209991, "atendimento_humano": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 269, "latency_ms": 22.80101700000614} +{"id": "g0145-beneficios_consulta-longo_contexto-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 219, "length_bucket": "longo"}, "pred": "plano_consulta", "probabilities": {"vas_contratacao": 0.0037, "beneficios_consulta": 0.0601, "plano_consulta": 0.761, "sem_correspondencia": 0.1752}, "confidence": 0.4931, "input_tokens": 165, "latency_ms": 20.894288999983246} +{"id": "g0145-beneficios_consulta-longo_contexto-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 199, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 1.000093008649804e-06, "beneficios_consulta": 0.9999929993489393, "bonus_nao_recebido": 1.000093008649804e-06, "vas_contratacao": 1.000093008649804e-06, "fidelidade_pontos": 1.000093008649804e-06, "desconto_retencao": 1.000093008649804e-06, "fidelidade_resgate": 1.000093008649804e-06, "sem_correspondencia": 1.000093008649804e-06}, "confidence": 0.9997, "input_tokens": 256, "latency_ms": 21.227326000001767} +{"id": "g0145-beneficios_consulta-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"fidelidade_pontos": 9.99994000036e-07, "fidelidade_resgate": 9.99994000036e-07, "desconto_retencao": 9.99994000036e-07, "plano_consulta": 9.999940000360002e-05, "vas_contratacao": 0.9998940006359964, "bonus_nao_recebido": 9.99994000036e-07, "roaming_cobranca": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9992, "input_tokens": 259, "latency_ms": 21.966935999984116} +{"id": "g0145-beneficios_consulta-longo_contexto-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 181, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 9.999970000090002e-07, "beneficios_consulta": 0.9999970000090003, "plano_consulta": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 159, "latency_ms": 21.66046700000379} +{"id": "g0145-beneficios_consulta-longo_contexto-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 224, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"cadastro_atualizacao": 9.999850002249975e-07, "vas_contratacao": 9.999850002249975e-07, "negociacao_religacao": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "beneficios_consulta": 0.9999850002249976, "desconto_retencao": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "conta_segunda_via": 9.999850002249975e-07, "internet_pacote_adicional": 9.999850002249975e-07, "internet_problema_conexao": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "plano_consulta": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 321, "latency_ms": 23.044493000014654} +{"id": "g0145-beneficios_consulta-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.652034796520348, "vas_contratacao": 0.27607239276072393, "desconto_retencao": 0.0161983801619838, "sem_correspondencia": 0.055694430556944306}, "confidence": 0.3784, "input_tokens": 156, "latency_ms": 20.739381999987927} +{"id": "g0145-beneficios_consulta-longo_contexto-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 185, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.032296770322967704, "fidelidade_pontos": 0.00029997000299970003, "desconto_retencao": 0.0038996100389961, "beneficios_consulta": 0.006999300069993001, "vas_contratacao": 0.9463053694630538, "bonus_nao_recebido": 0.0064993500649935, "fidelidade_resgate": 0.0005999400059994001, "sem_correspondencia": 0.0030996900309969004}, "confidence": 0.8669, "input_tokens": 254, "latency_ms": 21.910966999996617} +{"id": "g0145-beneficios_consulta-longo_contexto-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9990000000000001, "plano_consulta": 0.00030000000000000003, "desconto_retencao": 0.00030000000000000003, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.9936, "input_tokens": 160, "latency_ms": 20.09997900000826} +{"id": "g0145-beneficios_consulta-longo_contexto-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 188, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.0067, "beneficios_consulta": 0.9871, "vas_contratacao": 0.0003, "sem_correspondencia": 0.0059}, "confidence": 0.9429, "input_tokens": 157, "latency_ms": 22.728354999998146} +{"id": "g0145-beneficios_consulta-longo_contexto-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 186, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "beneficios_consulta": 0.9999890001209993, "vas_contratacao": 9.999890001209994e-07, "atendimento_humano": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 23.258894000008468} +{"id": "g0145-beneficios_consulta-longo_contexto-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"plano_nova_linha": 0.0021997800219978004, "plano_consulta": 0.0007999200079992001, "fidelidade_pontos": 0.0005999400059994001, "parceiros_ofertas": 0.4009599040095991, "internet_problema_conexao": 0.030096990300969902, "fidelidade_resgate": 0.0005999400059994001, "beneficios_consulta": 0.19538046195380462, "internet_pacote_adicional": 0.0060993900609939014, "bonus_nao_recebido": 0.0013998600139986002, "vas_contratacao": 0.0091990800919908, "conta_debito_automatico_digital": 0.33756624337566243, "desconto_retencao": 0.0017998200179982, "atendimento_humano": 0.0005999400059994001, "seguranca_fraude": 0.0027997200279972004, "recarga_nao_creditada": 0.007899210078992101, "sem_correspondencia": 0.001999800019998}, "confidence": 0.5126, "input_tokens": 313, "latency_ms": 24.614703999986887} +{"id": "g0145-beneficios_consulta-longo_contexto-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["vas_contratacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 197, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0954, "beneficios_consulta": 0.891, "plano_consulta": 0.0131, "sem_correspondencia": 0.0005}, "confidence": 0.7204, "input_tokens": 158, "latency_ms": 21.45115700000133} +{"id": "g0149-desconto_retencao-erros_digitacao-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"negociacao_divida": 9.999860001959973e-07, "fidelidade_resgate": 0.9979860281956053, "vas_contratacao": 9.999860001959973e-07, "plano_troca": 9.999860001959973e-07, "suporte_configuracao": 9.999860001959973e-07, "internet_problema_conexao": 9.999860001959973e-07, "conta_segunda_via": 9.999860001959973e-07, "fidelidade_pontos": 9.999860001959973e-07, "bonus_nao_recebido": 9.999860001959973e-07, "negociacao_religacao": 9.999860001959973e-07, "beneficios_consulta": 9.999860001959973e-07, "vas_consulta": 9.999860001959973e-07, "desconto_retencao": 0.0019999720003919946, "conta_contestacao": 9.999860001959973e-07, "cancelamento_linha": 9.999860001959973e-07, "sem_correspondencia": 9.999860001959973e-07}, "confidence": 0.9948, "input_tokens": 298, "latency_ms": 24.104759000010745} +{"id": "g0149-desconto_retencao-erros_digitacao-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "desconto_retencao": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 22.44453799997359} +{"id": "g0149-desconto_retencao-erros_digitacao-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.0331033103310331, "negociacao_divida": 0.0027002700270027003, "plano_troca": 0.007900790079007902, "desconto_retencao": 0.059505950595059504, "cancelamento_linha": 0.4162416241624162, "beneficios_consulta": 0.0054005400540054005, "fidelidade_resgate": 0.009000900090009, "sem_correspondencia": 0.4661466146614662}, "confidence": 0.4582, "input_tokens": 229, "latency_ms": 22.24818199999845} +{"id": "g0149-desconto_retencao-erros_digitacao-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 9.99997000009e-07, "plano_troca": 9.99997000009e-07, "desconto_retencao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9999, "input_tokens": 142, "latency_ms": 20.893388999979834} +{"id": "g0149-desconto_retencao-erros_digitacao-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.014601460146014605, "marketplace_pedido": 0.018601860186018605, "desconto_retencao": 0.49384938493849395, "plano_troca": 0.00010001000100010004, "recarga_realizar": 0.00020002000200020008, "seguranca_fraude": 0.00020002000200020008, "internet_problema_conexao": 0.00020002000200020008, "conta_pagamento_confirmacao": 0.00010001000100010004, "fidelidade_pontos": 0.3447344734473448, "bonus_nao_recebido": 0.10031003100310033, "suporte_configuracao": 0.00020002000200020008, "cancelamento_linha": 0.00010001000100010004, "conta_vencimento": 0.00020002000200020008, "beneficios_consulta": 0.00020002000200020008, "fidelidade_resgate": 0.021902190219021907, "sem_correspondencia": 0.0045004500450045015}, "confidence": 0.5656, "input_tokens": 298, "latency_ms": 22.83189700000321} +{"id": "g0149-desconto_retencao-erros_digitacao-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.5822582258225824, "desconto_retencao": 0.0030003000300030005, "fidelidade_resgate": 0.007400740074007402, "parceiros_ofertas": 0.33173317331733176, "cancelamento_linha": 0.00010001000100010003, "internet_consumo": 0.00030003000300030005, "recarga_nao_creditada": 0.00030003000300030005, "beneficios_consulta": 0.07170717071707171, "fidelidade_pontos": 0.0006000600060006001, "bonus_nao_recebido": 0.00020002000200020005, "plano_troca": 0.00010001000100010003, "sem_correspondencia": 0.0023002300230023005}, "confidence": 0.6172, "input_tokens": 279, "latency_ms": 22.452902999987145} +{"id": "g0149-desconto_retencao-erros_digitacao-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9998980002039995, "plano_troca": 9.999980000039998e-07, "cancelamento_linha": 9.999980000039998e-07, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.9989, "input_tokens": 139, "latency_ms": 20.87602900002139} +{"id": "g0149-desconto_retencao-erros_digitacao-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 90, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9999970000090003, "plano_troca": 9.999970000090002e-07, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 140, "latency_ms": 20.7873650000181} +{"id": "g0149-desconto_retencao-erros_digitacao-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.005699999999999999, "desconto_retencao": 0.9784999999999998, "cancelamento_linha": 0.005699999999999999, "sem_correspondencia": 0.010099999999999998}, "confidence": 0.9086, "input_tokens": 145, "latency_ms": 20.883394999998472} +{"id": "g0149-desconto_retencao-erros_digitacao-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.00010001950380324163, "desconto_retencao": 0.0005000975190162082, "fidelidade_resgate": 0.0012002340456388995, "cancelamento_linha": 1.0001950380324161e-06, "vas_consulta": 0.00010001950380324163, "plano_troca": 1.0001950380324161e-06, "fidelidade_pontos": 0.9976945504373352, "conta_debito_automatico_digital": 1.0001950380324161e-06, "negociacao_divida": 1.0001950380324161e-06, "suporte_configuracao": 1.0001950380324161e-06, "bonus_nao_recebido": 0.00030005851140972486, "sem_correspondencia": 0.00010001950380324163}, "confidence": 0.9915, "input_tokens": 284, "latency_ms": 23.5977250000019} +{"id": "g0149-desconto_retencao-erros_digitacao-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"bonus_nao_recebido": 0.050700000000000016, "beneficios_consulta": 0.031400000000000004, "roaming_pacote": 0.00030000000000000003, "cancelamento_linha": 0.08460000000000001, "portabilidade": 0.0005000000000000001, "fidelidade_pontos": 0.0017000000000000003, "plano_troca": 0.00040000000000000013, "marketplace_compra": 0.0006000000000000001, "negociacao_divida": 0.10530000000000003, "cadastro_atualizacao": 0.00030000000000000003, "desconto_retencao": 0.15810000000000002, "conta_explicacao": 0.4503000000000001, "fidelidade_resgate": 0.11210000000000003, "conta_segunda_via": 0.00030000000000000003, "conta_debito_automatico_digital": 0.00030000000000000003, "sem_correspondencia": 0.0031000000000000008}, "confidence": 0.4042, "input_tokens": 294, "latency_ms": 22.946976000014274} +{"id": "g0149-desconto_retencao-erros_digitacao-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.0078999684001264, "fidelidade_pontos": 9.999960000159999e-07, "beneficios_consulta": 9.999960000159999e-07, "desconto_retencao": 0.9917960328158686, "plano_troca": 9.999960000159999e-07, "fidelidade_resgate": 0.00019999920000319998, "cancelamento_linha": 9.999960000159999e-07, "sem_correspondencia": 9.999960000159999e-05}, "confidence": 0.9764, "input_tokens": 230, "latency_ms": 23.133934000014733} +{"id": "g0151-desconto_retencao-emocional-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.10998900109989002, "conta_explicacao": 0.0018998100189981002, "bonus_nao_recebido": 0.012398760123987601, "negociacao_divida": 0.0040995900409959, "fidelidade_pontos": 0.0073992600739926015, "beneficios_consulta": 0.006799320067993201, "conta_debito_automatico_digital": 0.00039996000399960006, "cancelamento_linha": 0.0018998100189981002, "plano_troca": 0.00019998000199980003, "desconto_retencao": 0.851914808519148, "cadastro_atualizacao": 0.00019998000199980003, "sem_correspondencia": 0.0027997200279972004}, "confidence": 0.7695, "input_tokens": 296, "latency_ms": 22.239629000011973} +{"id": "g0151-desconto_retencao-emocional-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.29800000000000004, "bonus_nao_recebido": 0.018900000000000004, "plano_troca": 0.0009000000000000001, "beneficios_consulta": 0.015200000000000002, "cancelamento_linha": 0.009300000000000001, "negociacao_divida": 0.0022000000000000006, "desconto_retencao": 0.5745000000000001, "roaming_pacote": 0.0034000000000000002, "marketplace_compra": 0.008300000000000002, "fidelidade_pontos": 0.04410000000000001, "conta_pagamento_confirmacao": 0.0007000000000000001, "sem_correspondencia": 0.024500000000000004}, "confidence": 0.5275, "input_tokens": 283, "latency_ms": 24.486167000020487} +{"id": "g0151-desconto_retencao-emocional-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 1.0002940864614196e-06, "parceiros_ofertas": 0.0009002646778152777, "beneficios_consulta": 1.0002940864614196e-06, "desconto_retencao": 0.998393527697143, "bonus_nao_recebido": 1.0002940864614196e-06, "fidelidade_resgate": 0.00010002940864614198, "roaming_duvida": 1.0002940864614196e-06, "fidelidade_pontos": 1.0002940864614196e-06, "plano_troca": 1.0002940864614196e-06, "conta_contestacao": 0.0004001176345845679, "cancelamento_linha": 0.00010002940864614198, "sem_correspondencia": 0.00010002940864614198}, "confidence": 0.9933, "input_tokens": 295, "latency_ms": 22.545444000002135} +{"id": "g0151-desconto_retencao-emocional-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0608, "bonus_nao_recebido": 0.0023, "fidelidade_pontos": 0.0033, "cancelamento_linha": 0.3096, "desconto_retencao": 0.0151, "beneficios_consulta": 0.0027, "reclamacao_atendimento": 0.007, "negociacao_divida": 0.0047, "recarga_realizar": 0.001, "internet_pacote_adicional": 0.005, "fidelidade_resgate": 0.001, "sem_correspondencia": 0.5875}, "confidence": 0.5741, "input_tokens": 284, "latency_ms": 22.502910000014253} +{"id": "g0151-desconto_retencao-emocional-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.0158, "plano_troca": 0.0126, "beneficios_consulta": 0.0067, "cancelamento_linha": 0.001, "negociacao_divida": 0.0125, "fidelidade_resgate": 0.0055, "desconto_retencao": 0.939, "sem_correspondencia": 0.0069}, "confidence": 0.8376, "input_tokens": 233, "latency_ms": 22.117573999992146} +{"id": "g0151-desconto_retencao-emocional-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"vas_cancelamento": 9.999950000249998e-07, "beneficios_consulta": 9.999950000249998e-07, "bonus_nao_recebido": 0.0002999985000074999, "desconto_retencao": 0.9786951065244673, "fidelidade_resgate": 0.0011999940000299997, "conta_vencimento": 9.999950000249998e-07, "negociacao_divida": 9.999950000249998e-07, "marketplace_pedido": 0.00019999900000499998, "fidelidade_pontos": 0.019099904500477497, "cancelamento_linha": 9.999950000249999e-05, "plano_troca": 9.999950000249998e-07, "sem_correspondencia": 0.00039999800000999996}, "confidence": 0.9545, "input_tokens": 283, "latency_ms": 23.72331000000827} +{"id": "g0151-desconto_retencao-emocional-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_divida": 0.010900000000000002, "cancelamento_linha": 0.0029000000000000002, "roaming_cobranca": 0.7763000000000001, "plano_troca": 0.0011000000000000003, "fidelidade_pontos": 0.0004000000000000001, "desconto_retencao": 0.20250000000000004, "suporte_sem_sinal": 0.00030000000000000003, "beneficios_consulta": 0.0020000000000000005, "negociacao_religacao": 0.0022000000000000006, "fidelidade_resgate": 0.0004000000000000001, "bonus_nao_recebido": 0.0006000000000000001, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.7441, "input_tokens": 297, "latency_ms": 23.53663299999198} +{"id": "g0151-desconto_retencao-emocional-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.0002000176015489363, "roaming_pacote": 1.0000880077446813e-06, "vas_cancelamento": 1.0000880077446813e-06, "conta_pagamento_confirmacao": 1.0000880077446813e-06, "suporte_configuracao": 1.0000880077446813e-06, "fidelidade_pontos": 1.0000880077446813e-06, "fidelidade_resgate": 1.0000880077446813e-06, "desconto_retencao": 0.9994879549400345, "beneficios_consulta": 0.00010000880077446815, "troca_numero": 1.0000880077446813e-06, "roaming_cobranca": 1.0000880077446813e-06, "negociacao_divida": 1.0000880077446813e-06, "plano_troca": 1.0000880077446813e-06, "cancelamento_linha": 1.0000880077446813e-06, "seguranca_fraude": 1.0000880077446813e-06, "sem_correspondencia": 0.0002000176015489363}, "confidence": 0.9977, "input_tokens": 290, "latency_ms": 23.014305999993212} +{"id": "g0151-desconto_retencao-emocional-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0014001400140014, "plano_troca": 0.0003000300030003, "desconto_retencao": 0.0092009200920092, "sem_correspondencia": 0.989098909890989}, "confidence": 0.9523, "input_tokens": 139, "latency_ms": 21.365855999988526} +{"id": "g0151-desconto_retencao-emocional-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9999970000090003, "plano_troca": 9.999970000090002e-07, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9997, "input_tokens": 147, "latency_ms": 21.229393999988133} +{"id": "g0151-desconto_retencao-emocional-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9940000000000001, "plano_troca": 0.0033000000000000004, "cancelamento_linha": 0.0013000000000000002, "sem_correspondencia": 0.0014000000000000002}, "confidence": 0.9691, "input_tokens": 136, "latency_ms": 21.771164000000454} +{"id": "g0151-desconto_retencao-emocional-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 9.998980104029389e-05, "plano_troca": 9.998980104029388e-07, "fidelidade_pontos": 0.00019997960208058778, "cancelamento_linha": 0.00029996940312088165, "beneficios_consulta": 9.998980104029389e-05, "negociacao_divida": 9.998980104029388e-07, "desconto_retencao": 0.9991980817956567, "sem_correspondencia": 9.998980104029389e-05}, "confidence": 0.9967, "input_tokens": 228, "latency_ms": 22.317557000008037} +{"id": "g0152-desconto_retencao-longo_contexto-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 286, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 1.0000970094099127e-06, "plano_troca": 1.0000970094099127e-06, "desconto_retencao": 0.9999969997089718, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9992, "input_tokens": 176, "latency_ms": 21.02797799997802} +{"id": "g0152-desconto_retencao-longo_contexto-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 212, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"parceiros_ofertas": 0.009100910091009102, "roaming_cobranca": 0.0337033703370337, "negociacao_divida": 0.0012001200120012, "desconto_retencao": 0.058105810581058105, "bonus_nao_recebido": 0.0035003500350035003, "fidelidade_pontos": 0.0012001200120012, "plano_nova_linha": 0.1475147514751475, "plano_troca": 0.3581358135813581, "fidelidade_resgate": 0.0019001900190019003, "cancelamento_linha": 0.056205620562056205, "beneficios_consulta": 0.0008000800080008001, "sem_correspondencia": 0.3286328632863286}, "confidence": 0.3749, "input_tokens": 307, "latency_ms": 22.742789000005814} +{"id": "g0152-desconto_retencao-longo_contexto-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9966003399660034, "plano_troca": 0.0004999500049995, "cancelamento_linha": 0.0005999400059994001, "sem_correspondencia": 0.0022997700229977}, "confidence": 0.982, "input_tokens": 165, "latency_ms": 21.311944000018457} +{"id": "g0152-desconto_retencao-longo_contexto-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0018, "desconto_retencao": 0.9952, "cancelamento_linha": 0.0014, "sem_correspondencia": 0.0016}, "confidence": 0.9744, "input_tokens": 165, "latency_ms": 21.588929000017743} +{"id": "g0152-desconto_retencao-longo_contexto-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_pontos": 0.0066, "beneficios_consulta": 0.0017, "bonus_nao_recebido": 0.0019, "atendimento_humano": 0.0014, "troca_numero": 0.0007, "negociacao_divida": 0.0007, "cancelamento_linha": 0.0021, "fidelidade_resgate": 0.0014, "internet_consumo": 0.0038, "plano_troca": 0.977, "internet_problema_conexao": 0.0008, "sem_correspondencia": 0.0019}, "confidence": 0.9359, "input_tokens": 287, "latency_ms": 22.80946100000847} +{"id": "g0152-desconto_retencao-longo_contexto-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 135, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.0018, "negociacao_divida": 0.0005, "beneficios_consulta": 0.0007, "desconto_retencao": 0.4881, "fidelidade_pontos": 0.0025, "plano_troca": 0.0021, "cancelamento_linha": 0.5036, "sem_correspondencia": 0.0007}, "confidence": 0.6397, "input_tokens": 241, "latency_ms": 21.958398999998963} +{"id": "g0152-desconto_retencao-longo_contexto-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9985001499850016, "plano_troca": 0.00029997000299970003, "cancelamento_linha": 0.00039996000399960006, "sem_correspondencia": 0.0007999200079992001}, "confidence": 0.9913, "input_tokens": 146, "latency_ms": 22.92492899999843} +{"id": "g0152-desconto_retencao-longo_contexto-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 161, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.0046995300469953, "plano_troca": 0.0052994700529947, "beneficios_consulta": 0.006399360063993601, "cancelamento_linha": 0.0004999500049995, "desconto_retencao": 0.9679032096790321, "fidelidade_resgate": 0.013598640135986401, "negociacao_divida": 0.0005999400059994001, "sem_correspondencia": 0.000999900009999}, "confidence": 0.9086, "input_tokens": 245, "latency_ms": 22.399026999977423} +{"id": "g0152-desconto_retencao-longo_contexto-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9323885769148068, "negociacao_divida": 1.0000950090258573e-06, "fidelidade_pontos": 1.0000950090258573e-06, "beneficios_consulta": 1.0000950090258573e-06, "desconto_retencao": 0.06750641310924538, "fidelidade_resgate": 0.00010000950090258574, "cancelamento_linha": 1.0000950090258573e-06, "sem_correspondencia": 1.0000950090258573e-06}, "confidence": 0.8803, "input_tokens": 231, "latency_ms": 22.61645999999473} +{"id": "g0152-desconto_retencao-longo_contexto-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 138, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.00020002000200020005, "desconto_retencao": 0.9894989498949895, "negociacao_divida": 0.00020002000200020005, "beneficios_consulta": 0.0009000900090009002, "plano_troca": 0.004700470047004701, "fidelidade_resgate": 0.003700370037003701, "fidelidade_pontos": 0.0004000400040004001, "sem_correspondencia": 0.0004000400040004001}, "confidence": 0.965, "input_tokens": 235, "latency_ms": 22.33425900001862} +{"id": "g0152-desconto_retencao-longo_contexto-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0035, "cancelamento_linha": 0.0002, "desconto_retencao": 0.9957, "sem_correspondencia": 0.0006}, "confidence": 0.9785, "input_tokens": 156, "latency_ms": 20.845065999992585} +{"id": "g0152-desconto_retencao-longo_contexto-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 130, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 0.0002, "desconto_retencao": 0.0048, "cancelamento_linha": 0.9943, "sem_correspondencia": 0.0007}, "confidence": 0.9726, "input_tokens": 146, "latency_ms": 21.207670999984884} +{"id": "g0155-fidelidade_pontos-informal_abreviado-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "fidelidade_pontos": 0.9999850002249971, "fidelidade_resgate": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 311, "latency_ms": 23.26090200000408} +{"id": "g0155-fidelidade_pontos-informal_abreviado-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.5773577357735774, "fidelidade_resgate": 0.14001400140014003, "desconto_retencao": 0.045404540454045406, "bonus_nao_recebido": 0.11701170117011701, "beneficios_consulta": 0.008500850085008501, "recarga_saldo": 0.0124012401240124, "conta_vencimento": 0.020802080208020803, "sem_correspondencia": 0.0785078507850785}, "confidence": 0.3463, "input_tokens": 236, "latency_ms": 23.44220800000585} +{"id": "g0155-fidelidade_pontos-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"fidelidade_resgate": 0.19978002199780023, "recarga_saldo": 0.759024097590241, "beneficios_consulta": 0.006799320067993201, "sem_correspondencia": 0.034396560343965606}, "confidence": 0.5089, "input_tokens": 157, "latency_ms": 21.521616999990556} +{"id": "g0155-fidelidade_pontos-informal_abreviado-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0029997000299970002, "bonus_nao_recebido": 0.0044995500449955, "reclamacao_atendimento": 0.0017998200179982, "troca_numero": 0.0017998200179982, "plano_troca": 0.0016998300169983002, "desconto_retencao": 0.29947005299470053, "recarga_saldo": 0.008799120087991202, "beneficios_consulta": 0.0016998300169983002, "internet_consumo": 0.0016998300169983002, "cancelamento_linha": 0.0013998600139986002, "fidelidade_pontos": 0.6723327667233276, "sem_correspondencia": 0.0017998200179982}, "confidence": 0.6834, "input_tokens": 286, "latency_ms": 22.797671000006403} +{"id": "g0155-fidelidade_pontos-informal_abreviado-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "fidelidade_pontos": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 242, "latency_ms": 22.15085200000999} +{"id": "g0155-fidelidade_pontos-informal_abreviado-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_configuracao": 1.0000900081007289e-06, "bonus_nao_recebido": 0.0001000090008100729, "conta_explicacao": 0.0001000090008100729, "vas_cancelamento": 1.0000900081007289e-06, "beneficios_consulta": 1.0000900081007289e-06, "fidelidade_pontos": 0.9983898550869578, "roaming_pacote": 1.0000900081007289e-06, "suporte_chip_esim": 1.0000900081007289e-06, "desconto_retencao": 1.0000900081007289e-06, "seguranca_perda_roubo": 1.0000900081007289e-06, "cadastro_atualizacao": 1.0000900081007289e-06, "roaming_cobranca": 1.0000900081007289e-06, "fidelidade_resgate": 0.001100099008910802, "conta_segunda_via": 1.0000900081007289e-06, "recarga_saldo": 0.0002000180016201458, "sem_correspondencia": 0.0001000090008100729}, "confidence": 0.9944, "input_tokens": 306, "latency_ms": 23.036478999983956} +{"id": "g0155-fidelidade_pontos-informal_abreviado-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"cancelamento_linha": 9.99986000195997e-07, "troca_numero": 9.99986000195997e-07, "bonus_nao_recebido": 9.99986000195997e-07, "conta_vencimento": 9.99986000195997e-07, "fidelidade_pontos": 0.9998860015959775, "suporte_sem_sinal": 9.99986000195997e-07, "recarga_saldo": 9.99986000195997e-07, "seguranca_perda_roubo": 9.99986000195997e-07, "reclamacao_atendimento": 9.99986000195997e-07, "beneficios_consulta": 9.99986000195997e-07, "desconto_retencao": 9.99986000195997e-07, "vas_cancelamento": 9.99986000195997e-07, "negociacao_divida": 9.99986000195997e-07, "negociacao_religacao": 9.99986000195997e-07, "fidelidade_resgate": 9.999860001959971e-05, "sem_correspondencia": 9.99986000195997e-07}, "confidence": 0.9997, "input_tokens": 303, "latency_ms": 22.9139789999806} +{"id": "g0155-fidelidade_pontos-informal_abreviado-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 9.999930000489998e-07, "fidelidade_resgate": 9.999930000489998e-07, "roaming_pacote": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "beneficios_consulta": 9.999930000489998e-07, "fidelidade_pontos": 0.9999930000489998, "bonus_nao_recebido": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 235, "latency_ms": 22.459605999983978} +{"id": "g0155-fidelidade_pontos-informal_abreviado-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.0011001100110011003, "recarga_saldo": 0.00040004000400040005, "fidelidade_resgate": 0.001000100010001, "recarga_realizar": 0.0003000300030003, "desconto_retencao": 0.0034003400340034003, "fidelidade_pontos": 0.9824982498249826, "beneficios_consulta": 0.0003000300030003, "sem_correspondencia": 0.011001100110011}, "confidence": 0.9475, "input_tokens": 244, "latency_ms": 22.133953999997402} +{"id": "g0155-fidelidade_pontos-informal_abreviado-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "suporte_sem_sinal": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "fidelidade_pontos": 0.9999850002249971, "negociacao_religacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 22.79378700001189} +{"id": "g0155-fidelidade_pontos-informal_abreviado-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.001, "internet_pacote_adicional": 0.0006, "vas_contratacao": 0.0007, "desconto_retencao": 0.0006, "fidelidade_resgate": 0.0007, "conta_debito_automatico_digital": 0.0006, "fidelidade_pontos": 0.9901, "beneficios_consulta": 0.0007, "recarga_saldo": 0.0006, "roaming_cobranca": 0.0006, "bonus_nao_recebido": 0.0012, "sem_correspondencia": 0.0026}, "confidence": 0.9686, "input_tokens": 299, "latency_ms": 22.482377000017095} +{"id": "g0155-fidelidade_pontos-informal_abreviado-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_contestacao": 1.0001940376433027e-06, "recarga_saldo": 0.00030005821129299083, "recarga_nao_creditada": 0.00010001940376433028, "bonus_nao_recebido": 0.00010001940376433028, "plano_nova_linha": 1.0001940376433027e-06, "vas_cancelamento": 1.0001940376433027e-06, "fidelidade_resgate": 0.00030005821129299083, "beneficios_consulta": 1.0001940376433027e-06, "desconto_retencao": 1.0001940376433027e-06, "suporte_chip_esim": 1.0001940376433027e-06, "fidelidade_pontos": 0.9989938047981309, "sem_correspondencia": 0.00020003880752866057}, "confidence": 0.9952, "input_tokens": 301, "latency_ms": 22.413412000020116} +{"id": "g0159-fidelidade_pontos-longo_contexto-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"internet_pacote_adicional": 9.999890001209987e-07, "conta_explicacao": 9.999890001209987e-07, "recarga_realizar": 9.999890001209987e-07, "fidelidade_resgate": 9.999890001209987e-07, "recarga_saldo": 9.999890001209987e-07, "negociacao_divida": 9.999890001209987e-07, "bonus_nao_recebido": 9.999890001209987e-07, "seguranca_fraude": 9.999890001209987e-07, "beneficios_consulta": 9.999890001209987e-07, "desconto_retencao": 9.999890001209987e-07, "fidelidade_pontos": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 332, "latency_ms": 23.20909499999857} +{"id": "g0159-fidelidade_pontos-longo_contexto-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.00019998000199980009, "fidelidade_pontos": 0.9917008299170086, "desconto_retencao": 0.00019998000199980009, "plano_consulta": 0.00019998000199980009, "fidelidade_resgate": 0.0033996600339966008, "bonus_nao_recebido": 0.003099690030996901, "recarga_saldo": 0.0002999700029997001, "sem_correspondencia": 0.0008999100089991003}, "confidence": 0.9718, "input_tokens": 260, "latency_ms": 22.472432999990133} +{"id": "g0159-fidelidade_pontos-longo_contexto-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 200, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 1.0000940088368307e-06, "desconto_retencao": 1.0000940088368307e-06, "vas_contratacao": 1.0000940088368307e-06, "fidelidade_resgate": 0.0057005358503699356, "bonus_nao_recebido": 1.0000940088368307e-06, "beneficios_consulta": 1.0000940088368307e-06, "fidelidade_pontos": 0.994293463585577, "sem_correspondencia": 1.0000940088368307e-06}, "confidence": 0.9827, "input_tokens": 261, "latency_ms": 22.817381999999498} +{"id": "g0159-fidelidade_pontos-longo_contexto-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 198, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 9.999890001209994e-07, "recarga_saldo": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "seguranca_fraude": 9.999890001209994e-07, "fidelidade_pontos": 0.9999890001209993, "internet_pacote_adicional": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 23.08665199998927} +{"id": "g0159-fidelidade_pontos-longo_contexto-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.99986000195998e-07, "fidelidade_pontos": 0.9283870025819645, "vas_consulta": 9.99986000195998e-07, "troca_numero": 9.99986000195998e-07, "conta_segunda_via": 9.99986000195998e-07, "fidelidade_resgate": 0.07159899761403345, "cancelamento_linha": 9.99986000195998e-07, "plano_troca": 9.99986000195998e-07, "suporte_sem_sinal": 9.99986000195998e-07, "conta_debito_automatico_digital": 9.99986000195998e-07, "recarga_realizar": 9.99986000195998e-07, "recarga_saldo": 9.99986000195998e-07, "desconto_retencao": 9.99986000195998e-07, "bonus_nao_recebido": 9.99986000195998e-07, "roaming_cobranca": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.907, "input_tokens": 319, "latency_ms": 23.433013999976993} +{"id": "g0159-fidelidade_pontos-longo_contexto-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "fidelidade_resgate": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "fidelidade_pontos": 0.999993000049, "recarga_saldo": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 271, "latency_ms": 22.685299999977815} +{"id": "g0159-fidelidade_pontos-longo_contexto-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 201, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 9.999970000090002e-07, "fidelidade_pontos": 0.9999970000090003, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 179, "latency_ms": 22.77504200000635} +{"id": "g0159-fidelidade_pontos-longo_contexto-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.9999970000090003, "fidelidade_resgate": 9.999970000090002e-07, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 180, "latency_ms": 21.722303000018428} +{"id": "g0159-fidelidade_pontos-longo_contexto-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 233, "length_bucket": "longo"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.00020000000000000004, "fidelidade_resgate": 0.6299000000000001, "fidelidade_pontos": 0.36460000000000004, "bonus_nao_recebido": 0.0005000000000000001, "seguranca_fraude": 0.0021000000000000003, "beneficios_consulta": 0.0006000000000000001, "recarga_saldo": 0.00030000000000000003, "sem_correspondencia": 0.0018000000000000002}, "confidence": 0.6655, "input_tokens": 277, "latency_ms": 22.80156100002273} +{"id": "g0159-fidelidade_pontos-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 208, "length_bucket": "longo"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.918, "recarga_saldo": 0.0802, "beneficios_consulta": 0.0002, "sem_correspondencia": 0.0016}, "confidence": 0.7888, "input_tokens": 174, "latency_ms": 21.254575000000386} +{"id": "g0159-fidelidade_pontos-longo_contexto-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "fidelidade_resgate", "probabilities": {"conta_pagamento_confirmacao": 0.0001, "bonus_nao_recebido": 0.0001, "recarga_saldo": 0.0004, "fidelidade_resgate": 0.9968, "desconto_retencao": 0.0001, "beneficios_consulta": 0.0001, "negociacao_divida": 0.0001, "sem_correspondencia": 0.0023}, "confidence": 0.9879, "input_tokens": 264, "latency_ms": 22.121335000008457} +{"id": "g0159-fidelidade_pontos-longo_contexto-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 9.99997000009e-07, "fidelidade_resgate": 9.99997000009e-07, "fidelidade_pontos": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 186, "latency_ms": 21.909458000010318} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 9.999990000010002e-05, "beneficios_consulta": 0.00039999960000040006, "vas_contratacao": 9.99999000001e-07, "fidelidade_resgate": 0.0008999991000009001, "fidelidade_pontos": 0.965899034100966, "cancelamento_linha": 9.999990000010002e-05, "bonus_nao_recebido": 9.999990000010002e-05, "desconto_retencao": 9.999990000010002e-05, "recarga_nao_creditada": 0.0034999965000035004, "conta_debito_automatico_digital": 0.0025999974000026, "recarga_saldo": 0.020699979300020703, "roaming_cobranca": 0.0019999980000020004, "conta_vencimento": 0.00019999980000020003, "marketplace_pedido": 0.0013999986000014, "marketplace_compra": 0.0011999988000012, "sem_correspondencia": 0.0007999992000008001}, "confidence": 0.928, "input_tokens": 293, "latency_ms": 23.049964000023238} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.00010003000900270082, "fidelidade_resgate": 0.00030009002700810244, "fidelidade_pontos": 0.42522756827048114, "plano_troca": 0.5722716815044514, "conta_debito_automatico_digital": 0.00010003000900270082, "recarga_saldo": 0.00010003000900270082, "suporte_chip_esim": 0.0004001200360108033, "negociacao_divida": 0.00010003000900270082, "bonus_nao_recebido": 0.00020006001800540165, "internet_pacote_adicional": 0.00010003000900270082, "beneficios_consulta": 0.00010003000900270082, "sem_correspondencia": 0.0010003000900270082}, "confidence": 0.7163, "input_tokens": 289, "latency_ms": 22.59945800000196} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.999950000249998e-07, "recarga_saldo": 9.999950000249998e-07, "desconto_retencao": 9.999950000249999e-05, "bonus_nao_recebido": 9.999950000249998e-07, "marketplace_pedido": 9.999950000249998e-07, "fidelidade_resgate": 0.00039999800000999996, "fidelidade_pontos": 0.9994950025249874, "sem_correspondencia": 9.999950000249998e-07}, "confidence": 0.9976, "input_tokens": 229, "latency_ms": 22.332280000000537} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 9.999860001959973e-07, "vas_consulta": 9.999860001959973e-07, "plano_consulta": 9.999860001959973e-07, "conta_segunda_via": 9.999860001959973e-07, "reclamacao_atendimento": 9.999860001959973e-07, "seguranca_perda_roubo": 9.999860001959973e-07, "fidelidade_resgate": 0.00029999580005879916, "recarga_saldo": 9.999860001959973e-07, "bonus_nao_recebido": 9.999860001959973e-07, "troca_numero": 9.999860001959973e-07, "parceiros_ofertas": 9.999860001959973e-07, "conta_contestacao": 9.999860001959973e-07, "beneficios_consulta": 9.999860001959973e-07, "fidelidade_pontos": 0.9996860043959386, "portabilidade": 9.999860001959973e-07, "sem_correspondencia": 9.999860001959973e-07}, "confidence": 0.999, "input_tokens": 288, "latency_ms": 22.399715000005926} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 1.0001940376433027e-06, "desconto_retencao": 1.0001940376433027e-06, "fidelidade_pontos": 0.9998939794320097, "fidelidade_resgate": 1.0001940376433027e-06, "bonus_nao_recebido": 1.0001940376433027e-06, "beneficios_consulta": 1.0001940376433027e-06, "vas_cancelamento": 1.0001940376433027e-06, "sem_correspondencia": 0.00010001940376433027}, "confidence": 0.9986, "input_tokens": 231, "latency_ms": 22.085094999994226} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate", "internet_pacote_adicional"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.1013, "fidelidade_pontos": 0.1342, "recarga_saldo": 0.2571, "sem_correspondencia": 0.5074}, "confidence": 0.1381, "input_tokens": 150, "latency_ms": 20.944813999989265} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["parceiros_ofertas"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_realizar": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "internet_consumo": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "fidelidade_pontos": 0.9999850002249971, "fidelidade_resgate": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 296, "latency_ms": 22.0764489999965} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 9.999990000009998e-07, "recarga_saldo": 0.00019999980000019998, "fidelidade_pontos": 0.9996990003009996, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9978, "input_tokens": 141, "latency_ms": 20.679477000015822} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9998980002039998, "fidelidade_pontos": 9.999980000040002e-05, "marketplace_compra": 9.99998000004e-07, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9995, "input_tokens": 168, "latency_ms": 20.03656600001591} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "fidelidade_pontos": 0.999993000049, "bonus_nao_recebido": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "fidelidade_resgate": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 235, "latency_ms": 21.856498999994756} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate", "internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 144, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"reclamacao_atendimento": 1.0000870075696582e-06, "fidelidade_resgate": 1.0000870075696582e-06, "cadastro_atualizacao": 1.0000870075696582e-06, "desconto_retencao": 1.0000870075696582e-06, "fidelidade_pontos": 0.9538829878199401, "recarga_nao_creditada": 1.0000870075696582e-06, "beneficios_consulta": 1.0000870075696582e-06, "plano_troca": 1.0000870075696582e-06, "conta_segunda_via": 1.0000870075696582e-06, "bonus_nao_recebido": 0.04600400234820428, "vas_contratacao": 1.0000870075696582e-06, "recarga_saldo": 0.00010000870075696584, "suporte_sem_sinal": 1.0000870075696582e-06, "cancelamento_linha": 1.0000870075696582e-06, "marketplace_compra": 1.0000870075696582e-06, "sem_correspondencia": 1.0000870075696582e-06}, "confidence": 0.9318, "input_tokens": 306, "latency_ms": 23.35311299998466} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.001, "fidelidade_pontos": 0.9818, "fidelidade_resgate": 0.001, "cadastro_atualizacao": 0.001, "desconto_retencao": 0.001, "negociacao_divida": 0.002, "internet_problema_conexao": 0.001, "beneficios_consulta": 0.0026, "negociacao_religacao": 0.0023, "recarga_saldo": 0.002, "suporte_configuracao": 0.0012, "sem_correspondencia": 0.0031}, "confidence": 0.9466, "input_tokens": 289, "latency_ms": 23.27760200000739} +{"id": "g0162-fidelidade_resgate-informal_abreviado-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"marketplace_compra": 0.0039, "fidelidade_pontos": 0.1289, "desconto_retencao": 0.3032, "beneficios_consulta": 0.0057, "conta_segunda_via": 0.3517, "fidelidade_resgate": 0.1741, "bonus_nao_recebido": 0.0092, "sem_correspondencia": 0.0233}, "confidence": 0.2883, "input_tokens": 234, "latency_ms": 24.378570999999738} +{"id": "g0162-fidelidade_resgate-informal_abreviado-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.0009000900090009, "fidelidade_resgate": 0.5408540854085407, "marketplace_compra": 0.45544554455445546, "sem_correspondencia": 0.0028002800280028}, "confidence": 0.4853, "input_tokens": 154, "latency_ms": 21.796516999984306} +{"id": "g0162-fidelidade_resgate-informal_abreviado-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_consumo": 0.00010000960092168849, "fidelidade_pontos": 0.0014001344129036387, "suporte_sem_sinal": 1.0000960092168847e-06, "fidelidade_resgate": 0.9831943866611195, "beneficios_consulta": 1.0000960092168847e-06, "parceiros_ofertas": 1.0000960092168847e-06, "conta_contestacao": 0.00010000960092168849, "bonus_nao_recebido": 0.00010000960092168849, "internet_problema_conexao": 0.01440138253272314, "marketplace_compra": 1.0000960092168847e-06, "desconto_retencao": 0.00010000960092168849, "sem_correspondencia": 0.0006000576055301308}, "confidence": 0.9612, "input_tokens": 283, "latency_ms": 23.05459699999801} +{"id": "g0162-fidelidade_resgate-informal_abreviado-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.286071392860714, "fidelidade_resgate": 0.7025297470252975, "marketplace_compra": 0.0014998500149985001, "sem_correspondencia": 0.009899010098990102}, "confidence": 0.523, "input_tokens": 150, "latency_ms": 21.445072000005894} +{"id": "g0162-fidelidade_resgate-informal_abreviado-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"portabilidade": 9.999950000249998e-07, "fidelidade_pontos": 9.999950000249998e-07, "fidelidade_resgate": 0.9893950530247347, "marketplace_compra": 9.999950000249998e-07, "beneficios_consulta": 9.999950000249998e-07, "bonus_nao_recebido": 9.999950000249998e-07, "desconto_retencao": 0.010499947500262499, "sem_correspondencia": 9.999950000249999e-05}, "confidence": 0.9714, "input_tokens": 236, "latency_ms": 22.745818999993617} +{"id": "g0162-fidelidade_resgate-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.8372162783721628, "fidelidade_pontos": 0.1150884911508849, "troca_numero": 0.00039996000399960006, "bonus_nao_recebido": 0.0010998900109989002, "negociacao_religacao": 0.0086991300869913, "marketplace_compra": 0.034896510348965105, "beneficios_consulta": 0.0017998200179982, "sem_correspondencia": 0.0007999200079992001}, "confidence": 0.7194, "input_tokens": 221, "latency_ms": 23.06427500002428} +{"id": "g0162-fidelidade_resgate-informal_abreviado-06-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_consulta": 0.0006001170228194497, "desconto_retencao": 0.00010001950380324163, "suporte_sem_sinal": 1.0001950380324161e-06, "negociacao_religacao": 1.0001950380324161e-06, "fidelidade_pontos": 0.00010001950380324163, "suporte_configuracao": 1.0001950380324161e-06, "fidelidade_resgate": 0.9986947454753677, "bonus_nao_recebido": 0.00030005851140972486, "marketplace_compra": 0.00010001950380324163, "beneficios_consulta": 1.0001950380324161e-06, "plano_troca": 1.0001950380324161e-06, "sem_correspondencia": 0.00010001950380324163}, "confidence": 0.9946, "input_tokens": 287, "latency_ms": 22.91935999997463} +{"id": "g0162-fidelidade_resgate-informal_abreviado-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 9.999000099990002e-05, "fidelidade_pontos": 0.004299570042995701, "fidelidade_resgate": 0.9954004599540046, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9782, "input_tokens": 149, "latency_ms": 20.961782999989964} +{"id": "g0162-fidelidade_resgate-informal_abreviado-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"marketplace_compra": 0.019399980600019403, "fidelidade_pontos": 0.9803990196009805, "fidelidade_resgate": 0.00019999980000020003, "sem_correspondencia": 9.99999000001e-07}, "confidence": 0.9295, "input_tokens": 151, "latency_ms": 20.953845000008187} +{"id": "g0162-fidelidade_resgate-informal_abreviado-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_contestacao": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "fidelidade_resgate": 0.9999890001209993, "fidelidade_pontos": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "vas_consulta": 9.999890001209994e-07, "roaming_cobranca": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 22.572526999994125} +{"id": "g0162-fidelidade_resgate-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.2184, "marketplace_compra": 0.001, "fidelidade_pontos": 0.7744, "beneficios_consulta": 0.0013, "negociacao_divida": 0.0003, "bonus_nao_recebido": 0.0028, "negociacao_religacao": 0.0009, "sem_correspondencia": 0.0009}, "confidence": 0.7224, "input_tokens": 232, "latency_ms": 21.488062999992508} +{"id": "g0162-fidelidade_resgate-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_problema_conexao": 0.00030000000000000003, "desconto_retencao": 0.00020000000000000004, "atendimento_humano": 0.00030000000000000003, "fidelidade_pontos": 0.9953000000000001, "marketplace_compra": 0.00010000000000000002, "internet_pacote_adicional": 0.00010000000000000002, "cadastro_atualizacao": 0.0022000000000000006, "beneficios_consulta": 0.00010000000000000002, "conta_vencimento": 0.00010000000000000002, "roaming_pacote": 0.00010000000000000002, "bonus_nao_recebido": 0.00010000000000000002, "sem_correspondencia": 0.0011000000000000003}, "confidence": 0.9849, "input_tokens": 294, "latency_ms": 22.482537000001912} +{"id": "g0165-fidelidade_resgate-emocional-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 125, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"recarga_saldo": 0.0007000000000000001, "conta_vencimento": 0.0007000000000000001, "beneficios_consulta": 0.0007000000000000001, "seguranca_fraude": 0.23440000000000003, "desconto_retencao": 0.0014000000000000002, "conta_explicacao": 0.0007000000000000001, "marketplace_compra": 0.012700000000000001, "fidelidade_pontos": 0.042100000000000005, "recarga_nao_creditada": 0.0015000000000000002, "fidelidade_resgate": 0.6422000000000001, "internet_problema_conexao": 0.03320000000000001, "vas_contratacao": 0.0014000000000000002, "marketplace_pedido": 0.0025000000000000005, "bonus_nao_recebido": 0.0012000000000000001, "negociacao_religacao": 0.004400000000000001, "sem_correspondencia": 0.020200000000000003}, "confidence": 0.6031, "input_tokens": 307, "latency_ms": 23.022902000008116} +{"id": "g0165-fidelidade_resgate-emocional-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"desconto_retencao": 1.0000890079217048e-06, "cadastro_atualizacao": 1.0000890079217048e-06, "fidelidade_pontos": 1.0000890079217048e-06, "marketplace_compra": 1.0000890079217048e-06, "conta_vencimento": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "fidelidade_resgate": 1.0000890079217048e-06, "suporte_chip_esim": 1.0000890079217048e-06, "atendimento_humano": 0.9999889990209128, "bonus_nao_recebido": 1.0000890079217048e-06, "parceiros_ofertas": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9996, "input_tokens": 303, "latency_ms": 22.8081189999898} +{"id": "g0165-fidelidade_resgate-emocional-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"beneficios_consulta": 0.0156984301569843, "fidelidade_resgate": 0.5483451654834517, "desconto_retencao": 0.1685831416858314, "marketplace_compra": 0.1685831416858314, "fidelidade_pontos": 0.0182981701829817, "bonus_nao_recebido": 0.014698530146985302, "roaming_cobranca": 0.016698330166983303, "sem_correspondencia": 0.049095090490950906}, "confidence": 0.3525, "input_tokens": 243, "latency_ms": 22.204362000024958} +{"id": "g0165-fidelidade_resgate-emocional-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 1.0002880829678945e-06, "recarga_nao_creditada": 0.012403572228801892, "negociacao_divida": 1.0002880829678945e-06, "bonus_nao_recebido": 1.0002880829678945e-06, "beneficios_consulta": 1.0002880829678945e-06, "conta_segunda_via": 1.0002880829678945e-06, "vas_consulta": 1.0002880829678945e-06, "conta_explicacao": 1.0002880829678945e-06, "fidelidade_resgate": 0.9868842226561249, "marketplace_compra": 1.0002880829678945e-06, "vas_cancelamento": 1.0002880829678945e-06, "conta_debito_automatico_digital": 1.0002880829678945e-06, "cancelamento_linha": 1.0002880829678945e-06, "fidelidade_pontos": 0.0006001728497807367, "suporte_chip_esim": 1.0002880829678945e-06, "sem_correspondencia": 0.00010002880829678947}, "confidence": 0.9727, "input_tokens": 306, "latency_ms": 23.122893999982352} +{"id": "g0165-fidelidade_resgate-emocional-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.9425, "fidelidade_resgate": 0.0073, "marketplace_compra": 0.0249, "sem_correspondencia": 0.0253}, "confidence": 0.8005, "input_tokens": 158, "latency_ms": 20.893821000015578} +{"id": "g0165-fidelidade_resgate-emocional-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 1.0000940088368305e-06, "marketplace_compra": 0.00010000940088368306, "fidelidade_pontos": 0.9714913201840971, "beneficios_consulta": 1.0000940088368305e-06, "bonus_nao_recebido": 1.0000940088368305e-06, "roaming_pacote": 1.0000940088368305e-06, "portabilidade": 0.00010000940088368306, "conta_pagamento_confirmacao": 1.0000940088368305e-06, "marketplace_pedido": 0.00010000940088368306, "fidelidade_resgate": 0.00020001880176736612, "vas_consulta": 1.0000940088368305e-06, "sem_correspondencia": 0.028002632247431256}, "confidence": 0.9463, "input_tokens": 291, "latency_ms": 22.188980000009906} +{"id": "g0165-fidelidade_resgate-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 1.0000940088368305e-06, "fidelidade_pontos": 0.9997939806341795, "roaming_cobranca": 1.0000940088368305e-06, "beneficios_consulta": 1.0000940088368305e-06, "roaming_pacote": 1.0000940088368305e-06, "marketplace_compra": 1.0000940088368305e-06, "desconto_retencao": 1.0000940088368305e-06, "sem_correspondencia": 0.00020001880176736612}, "confidence": 0.9987, "input_tokens": 228, "latency_ms": 21.524996000010788} +{"id": "g0165-fidelidade_resgate-emocional-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "seguranca_fraude": 9.99989000120999e-07, "plano_nova_linha": 9.99989000120999e-07, "internet_consumo": 9.99989000120999e-07, "roaming_cobranca": 9.99989000120999e-07, "desconto_retencao": 0.9999890001209989, "bonus_nao_recebido": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "internet_problema_conexao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 22.068853999996918} +{"id": "g0165-fidelidade_resgate-emocional-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0058, "marketplace_compra": 0.0061, "fidelidade_pontos": 0.9821, "sem_correspondencia": 0.006}, "confidence": 0.9212, "input_tokens": 159, "latency_ms": 21.055608000011716} +{"id": "g0165-fidelidade_resgate-emocional-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_pontos": 0.0083008300830083, "marketplace_compra": 0.9582958295829583, "desconto_retencao": 0.00010001000100010001, "beneficios_consulta": 0.00010001000100010001, "bonus_nao_recebido": 0.00010001000100010001, "fidelidade_resgate": 0.032003200320032, "recarga_nao_creditada": 0.00010001000100010001, "sem_correspondencia": 0.001000100010001}, "confidence": 0.9028, "input_tokens": 242, "latency_ms": 21.520352000010234} +{"id": "g0165-fidelidade_resgate-emocional-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0009001800360072014, "roaming_duvida": 0.010402080416083218, "vas_cancelamento": 0.0013002600520104022, "fidelidade_pontos": 0.057911582316463296, "beneficios_consulta": 0.0009001800360072014, "marketplace_compra": 0.005101020204040809, "fidelidade_resgate": 0.009501900380076016, "bonus_nao_recebido": 0.00590118023604721, "roaming_cobranca": 0.0009001800360072014, "recarga_realizar": 0.0026005201040208044, "recarga_nao_creditada": 0.0013002600520104022, "parceiros_ofertas": 0.013402680536107223, "seguranca_fraude": 0.8836767353470695, "desconto_retencao": 0.0009001800360072014, "roaming_pacote": 0.0009001800360072014, "sem_correspondencia": 0.0044008801760352075}, "confidence": 0.7944, "input_tokens": 309, "latency_ms": 22.392181999975946} +{"id": "g0165-fidelidade_resgate-emocional-11-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.7349000000000001, "conta_explicacao": 0.00040000000000000013, "suporte_configuracao": 0.23860000000000006, "suporte_sem_sinal": 0.0010000000000000002, "conta_contestacao": 0.0005000000000000001, "beneficios_consulta": 0.0010000000000000002, "bonus_nao_recebido": 0.00040000000000000013, "cancelamento_linha": 0.0006000000000000001, "fidelidade_pontos": 0.00040000000000000013, "vas_cancelamento": 0.012800000000000004, "negociacao_divida": 0.00040000000000000013, "marketplace_compra": 0.005000000000000001, "vas_contratacao": 0.0015000000000000005, "desconto_retencao": 0.00040000000000000013, "fidelidade_resgate": 0.0007000000000000001, "sem_correspondencia": 0.0014000000000000002}, "confidence": 0.743, "input_tokens": 315, "latency_ms": 22.480370000010907} +{"id": "g0166-fidelidade_resgate-longo_contexto-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.0001, "fidelidade_resgate": 0.9229, "fidelidade_pontos": 0.0769, "sem_correspondencia": 0.0001}, "confidence": 0.8029, "input_tokens": 168, "latency_ms": 20.573887000011837} +{"id": "g0166-fidelidade_resgate-longo_contexto-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"bonus_nao_recebido": 9.999910000809996e-07, "desconto_retencao": 0.014999865001214993, "fidelidade_pontos": 9.999910000809996e-07, "plano_troca": 9.999910000809996e-05, "beneficios_consulta": 9.999910000809996e-07, "conta_vencimento": 9.999910000809996e-07, "internet_problema_conexao": 9.999910000809996e-07, "fidelidade_resgate": 0.9848911359797765, "seguranca_fraude": 9.999910000809996e-07, "marketplace_compra": 9.999910000809996e-07, "vas_consulta": 9.999910000809996e-07, "sem_correspondencia": 9.999910000809996e-07}, "confidence": 0.9683, "input_tokens": 287, "latency_ms": 22.143905999996605} +{"id": "g0166-fidelidade_resgate-longo_contexto-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.7526999999999998, "fidelidade_resgate": 0.21819999999999995, "marketplace_compra": 0.021899999999999996, "sem_correspondencia": 0.007199999999999998}, "confidence": 0.5202, "input_tokens": 164, "latency_ms": 21.102108999997427} +{"id": "g0166-fidelidade_resgate-longo_contexto-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"seguranca_fraude": 9.999850002249975e-07, "conta_segunda_via": 9.999850002249975e-07, "fidelidade_resgate": 0.9999850002249976, "marketplace_compra": 9.999850002249975e-07, "internet_problema_conexao": 9.999850002249975e-07, "reclamacao_atendimento": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "suporte_chip_esim": 9.999850002249975e-07, "beneficios_consulta": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "seguranca_perda_roubo": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 23.05351399999722} +{"id": "g0166-fidelidade_resgate-longo_contexto-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.1624162416241624, "marketplace_compra": 0.006800680068006801, "fidelidade_pontos": 0.828082808280828, "sem_correspondencia": 0.0027002700270027003}, "confidence": 0.6382, "input_tokens": 159, "latency_ms": 21.448850999973956} +{"id": "g0166-fidelidade_resgate-longo_contexto-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.002000200020002, "marketplace_compra": 0.001000100010001, "fidelidade_pontos": 0.9946994699469948, "sem_correspondencia": 0.0023002300230023}, "confidence": 0.9717, "input_tokens": 157, "latency_ms": 21.56627899998398} +{"id": "g0166-fidelidade_resgate-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.017198280171982803, "vas_consulta": 9.999000099990002e-05, "recarga_nao_creditada": 0.00019998000199980003, "suporte_sem_sinal": 9.999000099990002e-05, "conta_segunda_via": 9.999000099990002e-05, "fidelidade_pontos": 0.9767023297670233, "beneficios_consulta": 9.999000099990002e-05, "internet_pacote_adicional": 9.999000099990002e-05, "negociacao_divida": 9.999000099990002e-05, "vas_cancelamento": 0.00019998000199980003, "roaming_cobranca": 9.999000099990002e-05, "bonus_nao_recebido": 0.0040995900409959, "marketplace_compra": 9.999000099990002e-05, "recarga_realizar": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "sem_correspondencia": 0.0005999400059994001}, "confidence": 0.9526, "input_tokens": 306, "latency_ms": 23.250907999994297} +{"id": "g0166-fidelidade_resgate-longo_contexto-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"vas_cancelamento": 9.998000399920017e-05, "negociacao_divida": 9.998000399920017e-05, "roaming_pacote": 9.998000399920017e-05, "fidelidade_resgate": 0.36562687462507504, "internet_consumo": 9.998000399920017e-05, "marketplace_compra": 0.009698060387922416, "desconto_retencao": 0.0005998800239952009, "fidelidade_pontos": 0.6219756048790241, "bonus_nao_recebido": 0.0005998800239952009, "beneficios_consulta": 9.998000399920017e-05, "cancelamento_linha": 9.998000399920017e-05, "recarga_nao_creditada": 9.998000399920017e-05, "suporte_chip_esim": 0.00019996000799840034, "recarga_saldo": 9.998000399920017e-05, "vas_contratacao": 9.998000399920017e-05, "sem_correspondencia": 0.0003999200159968007}, "confidence": 0.7376, "input_tokens": 303, "latency_ms": 22.930436999985204} +{"id": "g0166-fidelidade_resgate-longo_contexto-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.0004999480054074377, "beneficios_consulta": 9.998960108148754e-07, "fidelidade_pontos": 9.998960108148754e-07, "marketplace_compra": 0.0004999480054074377, "fidelidade_resgate": 0.9988961148040605, "vas_cancelamento": 9.998960108148754e-07, "bonus_nao_recebido": 9.998960108148754e-07, "sem_correspondencia": 9.998960108148754e-05}, "confidence": 0.9956, "input_tokens": 238, "latency_ms": 22.12336799999548} +{"id": "g0166-fidelidade_resgate-longo_contexto-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "vas_cancelamento": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "fidelidade_resgate": 0.9999890001209991, "fidelidade_pontos": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "recarga_realizar": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 22.637500000001864} +{"id": "g0166-fidelidade_resgate-longo_contexto-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_pacote_adicional": 9.999850002249975e-07, "recarga_nao_creditada": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "seguranca_perda_roubo": 9.999850002249975e-07, "fidelidade_resgate": 0.9999850002249976, "internet_consumo": 9.999850002249975e-07, "conta_contestacao": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "beneficios_consulta": 9.999850002249975e-07, "suporte_configuracao": 9.999850002249975e-07, "marketplace_compra": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 22.918980000014244} +{"id": "g0166-fidelidade_resgate-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"roaming_cobranca": 0.0004999500049995, "recarga_saldo": 0.00039996000399960006, "desconto_retencao": 0.3206679332066793, "plano_consulta": 0.0004999500049995, "beneficios_consulta": 0.00019998000199980003, "bonus_nao_recebido": 0.00029997000299970003, "internet_pacote_adicional": 9.999000099990002e-05, "marketplace_compra": 0.00039996000399960006, "fidelidade_pontos": 0.6579342065793421, "vas_contratacao": 0.0020997900209979003, "conta_explicacao": 0.001999800019998, "recarga_nao_creditada": 0.0017998200179982, "vas_consulta": 0.00039996000399960006, "troca_numero": 0.0051994800519948, "recarga_realizar": 0.00019998000199980003, "sem_correspondencia": 0.0072992700729927005}, "confidence": 0.7246, "input_tokens": 304, "latency_ms": 23.367247999999563} +{"id": "g0172-bonus_nao_recebido-emocional-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "bonus_nao_recebido": 0.9999890001209993, "recarga_nao_creditada": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 22.887417999982063} +{"id": "g0172-bonus_nao_recebido-emocional-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0919, "bonus_nao_recebido": 0.4319, "internet_pacote_adicional": 0.101, "sem_correspondencia": 0.3752}, "confidence": 0.1478, "input_tokens": 155, "latency_ms": 22.646326000000272} +{"id": "g0172-bonus_nao_recebido-emocional-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.999980000039998e-07, "recarga_nao_creditada": 0.0014999970000059999, "bonus_nao_recebido": 0.9984980030039939, "sem_correspondencia": 9.999980000039998e-07}, "confidence": 0.9917, "input_tokens": 159, "latency_ms": 22.25105299999086} +{"id": "g0172-bonus_nao_recebido-emocional-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999930000490003, "beneficios_consulta": 9.999930000490002e-07, "fidelidade_pontos": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "fidelidade_resgate": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 234, "latency_ms": 22.314055000009603} +{"id": "g0172-bonus_nao_recebido-emocional-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "fidelidade_resgate": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "bonus_nao_recebido": 0.9999850002249974, "fidelidade_pontos": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "recarga_nao_creditada": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "parceiros_ofertas": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 297, "latency_ms": 23.44795000001909} +{"id": "g0172-bonus_nao_recebido-emocional-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 9.999860001959977e-07, "cadastro_atualizacao": 9.999860001959977e-07, "desconto_retencao": 9.999860001959977e-07, "roaming_cobranca": 9.999860001959977e-07, "recarga_saldo": 9.999860001959977e-07, "fidelidade_resgate": 9.999860001959977e-05, "internet_pacote_adicional": 9.999860001959977e-07, "parceiros_ofertas": 9.999860001959977e-07, "recarga_realizar": 9.999860001959977e-07, "cancelamento_linha": 9.999860001959977e-07, "bonus_nao_recebido": 0.9998860015959782, "recarga_nao_creditada": 9.999860001959977e-07, "conta_segunda_via": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "conta_vencimento": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9995, "input_tokens": 300, "latency_ms": 23.419217999986586} +{"id": "g0172-bonus_nao_recebido-emocional-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.00010000000000000002, "recarga_nao_creditada": 0.00020000000000000004, "bonus_nao_recebido": 0.9994000000000001, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9956, "input_tokens": 150, "latency_ms": 22.51126200002318} +{"id": "g0172-bonus_nao_recebido-emocional-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.004500864165919855, "beneficios_consulta": 0.00010001920368710792, "roaming_cobranca": 1.000192036871079e-06, "parceiros_ofertas": 1.000192036871079e-06, "bonus_nao_recebido": 0.9952910958904108, "conta_segunda_via": 1.000192036871079e-06, "recarga_nao_creditada": 0.00010001920368710792, "fidelidade_pontos": 1.000192036871079e-06, "internet_pacote_adicional": 1.000192036871079e-06, "fidelidade_resgate": 1.000192036871079e-06, "desconto_retencao": 1.000192036871079e-06, "sem_correspondencia": 1.000192036871079e-06}, "confidence": 0.9869, "input_tokens": 290, "latency_ms": 23.28186500000129} +{"id": "g0172-bonus_nao_recebido-emocional-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999970000090003, "recarga_nao_creditada": 9.999970000090002e-07, "internet_pacote_adicional": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 153, "latency_ms": 22.05230700002403} +{"id": "g0172-bonus_nao_recebido-emocional-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 70, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"negociacao_divida": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "bonus_nao_recebido": 0.9999850002249971, "fidelidade_resgate": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 23.482452000024523} +{"id": "g0172-bonus_nao_recebido-emocional-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0042, "bonus_nao_recebido": 0.9697, "recarga_nao_creditada": 0.022, "sem_correspondencia": 0.0041}, "confidence": 0.8851, "input_tokens": 151, "latency_ms": 22.24605600000018} +{"id": "g0172-bonus_nao_recebido-emocional-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_cancelamento": 9.999000099990002e-05, "vas_consulta": 9.999000099990002e-05, "conta_pagamento_confirmacao": 0.00019998000199980003, "roaming_cobranca": 0.00039996000399960006, "plano_troca": 9.999000099990002e-05, "fidelidade_pontos": 0.0016998300169983002, "negociacao_divida": 9.999000099990002e-05, "recarga_nao_creditada": 0.0023997600239976003, "roaming_pacote": 9.999000099990002e-05, "conta_vencimento": 9.999000099990002e-05, "fidelidade_resgate": 9.999000099990002e-05, "internet_pacote_adicional": 0.0004999500049995, "beneficios_consulta": 9.999000099990002e-05, "desconto_retencao": 9.999000099990002e-05, "bonus_nao_recebido": 0.992000799920008, "sem_correspondencia": 0.0018998100189981002}, "confidence": 0.9781, "input_tokens": 298, "latency_ms": 23.305010000001403} +{"id": "g0173-bonus_nao_recebido-longo_contexto-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 271, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0003, "internet_pacote_adicional": 0.0003, "bonus_nao_recebido": 0.9971, "sem_correspondencia": 0.0023}, "confidence": 0.9844, "input_tokens": 200, "latency_ms": 22.05004199998939} +{"id": "g0173-bonus_nao_recebido-longo_contexto-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 226, "length_bucket": "longo"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.17779911100444498, "internet_pacote_adicional": 9.999950000249998e-07, "beneficios_consulta": 9.999950000249998e-07, "desconto_retencao": 9.999950000249999e-05, "fidelidade_pontos": 9.999950000249998e-07, "fidelidade_resgate": 9.999950000249998e-07, "recarga_nao_creditada": 0.8220958895205525, "sem_correspondencia": 9.999950000249998e-07}, "confidence": 0.7742, "input_tokens": 277, "latency_ms": 23.00503200001458} +{"id": "g0173-bonus_nao_recebido-longo_contexto-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 227, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 9.99989000120999e-07, "roaming_duvida": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "fidelidade_resgate": 9.99989000120999e-07, "internet_pacote_adicional": 9.99989000120999e-07, "desconto_retencao": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "bonus_nao_recebido": 0.9999890001209989, "internet_problema_conexao": 9.99989000120999e-07, "recarga_nao_creditada": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 329, "latency_ms": 23.439615999990338} +{"id": "g0173-bonus_nao_recebido-longo_contexto-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 259, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "fidelidade_resgate": 9.999890001209992e-07, "bonus_nao_recebido": 0.9999890001209991, "fidelidade_pontos": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 338, "latency_ms": 23.604653000006692} +{"id": "g0173-bonus_nao_recebido-longo_contexto-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.999930000489998e-07, "fidelidade_pontos": 9.999930000489998e-07, "fidelidade_resgate": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "internet_pacote_adicional": 9.999930000489998e-07, "bonus_nao_recebido": 0.9999930000489998, "desconto_retencao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 276, "latency_ms": 22.78828600000793} +{"id": "g0173-bonus_nao_recebido-longo_contexto-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999970000090003, "internet_pacote_adicional": 9.999970000090002e-07, "recarga_nao_creditada": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 189, "latency_ms": 22.567860000009432} +{"id": "g0173-bonus_nao_recebido-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 203, "length_bucket": "longo"}, "pred": "recarga_nao_creditada", "probabilities": {"fidelidade_resgate": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "plano_nova_linha": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "recarga_nao_creditada": 0.9999890001209991, "recarga_saldo": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "internet_problema_conexao": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 0.9998, "input_tokens": 326, "latency_ms": 23.168233999996346} +{"id": "g0173-bonus_nao_recebido-longo_contexto-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.2532, "recarga_nao_creditada": 0.0312, "bonus_nao_recebido": 0.0221, "sem_correspondencia": 0.6935}, "confidence": 0.4272, "input_tokens": 184, "latency_ms": 22.11644199999796} +{"id": "g0173-bonus_nao_recebido-longo_contexto-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 268, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "bonus_nao_recebido": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 288, "latency_ms": 22.172218999997995} +{"id": "g0173-bonus_nao_recebido-longo_contexto-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 186, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"marketplace_pedido": 9.999860001959977e-07, "fidelidade_pontos": 9.999860001959977e-07, "bonus_nao_recebido": 0.3073956964602497, "conta_vencimento": 9.999860001959977e-07, "plano_nova_linha": 9.999860001959977e-07, "internet_pacote_adicional": 9.999860001959977e-07, "fidelidade_resgate": 9.999860001959977e-07, "vas_consulta": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "suporte_configuracao": 9.999860001959977e-07, "recarga_nao_creditada": 0.692590303735748, "cadastro_atualizacao": 9.999860001959977e-07, "internet_consumo": 9.999860001959977e-07, "desconto_retencao": 9.999860001959977e-07, "conta_pagamento_confirmacao": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.7775, "input_tokens": 337, "latency_ms": 24.222581999993054} +{"id": "g0173-bonus_nao_recebido-longo_contexto-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.999850002249973e-07, "fidelidade_resgate": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "cancelamento_linha": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "bonus_nao_recebido": 0.9999850002249974, "conta_segunda_via": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "suporte_chip_esim": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "recarga_nao_creditada": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 335, "latency_ms": 24.198186999996096} +{"id": "g0173-bonus_nao_recebido-longo_contexto-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 246, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 9.999970000090002e-07, "bonus_nao_recebido": 0.9999970000090003, "internet_pacote_adicional": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 193, "latency_ms": 22.64518700002327} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9627000000000001, "fidelidade_resgate": 0.0010000000000000002, "beneficios_consulta": 0.00030000000000000003, "fidelidade_pontos": 0.027800000000000002, "internet_pacote_adicional": 0.0014000000000000002, "recarga_nao_creditada": 0.0033000000000000004, "desconto_retencao": 0.00020000000000000004, "sem_correspondencia": 0.0033000000000000004}, "confidence": 0.9067, "input_tokens": 241, "latency_ms": 22.198414000001776} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["atendimento_humano", "beneficios_consulta", "bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 150, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.38427685537107426, "parceiros_ofertas": 0.0022004400880176037, "reclamacao_atendimento": 0.004700940188037608, "conta_segunda_via": 0.015003000600120026, "atendimento_humano": 0.0028005601120224045, "troca_numero": 0.0642128425685137, "desconto_retencao": 0.38127625525105024, "sem_correspondencia": 0.14552910582116424}, "confidence": 0.3698, "input_tokens": 232, "latency_ms": 21.798266999979887} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.1861186118611861, "negociacao_religacao": 0.0014001400140014, "internet_pacote_adicional": 0.0013001300130013002, "conta_debito_automatico_digital": 0.0014001400140014, "internet_problema_conexao": 0.0058005800580058, "desconto_retencao": 0.0014001400140014, "fidelidade_pontos": 0.0233023302330233, "fidelidade_resgate": 0.0023002300230023, "vas_cancelamento": 0.0014001400140014, "beneficios_consulta": 0.0015001500150015003, "recarga_nao_creditada": 0.7668766876687669, "sem_correspondencia": 0.0072007200720072}, "confidence": 0.7024, "input_tokens": 294, "latency_ms": 22.924815999999737} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 120, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "bonus_nao_recebido": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 241, "latency_ms": 22.21963400000959} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 9.999970000090002e-07, "bonus_nao_recebido": 0.9999970000090003, "internet_pacote_adicional": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 148, "latency_ms": 22.44751899999642} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999930000490003, "desconto_retencao": 9.999930000490002e-07, "fidelidade_pontos": 9.999930000490002e-07, "fidelidade_resgate": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "beneficios_consulta": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 239, "latency_ms": 22.36083599999006} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_contratacao": 1.0002860818194002e-06, "conta_segunda_via": 1.0002860818194002e-06, "desconto_retencao": 1.0002860818194002e-06, "fidelidade_pontos": 1.0002860818194002e-06, "internet_pacote_adicional": 1.0002860818194002e-06, "suporte_sem_sinal": 1.0002860818194002e-06, "internet_consumo": 1.0002860818194002e-06, "internet_problema_conexao": 1.0002860818194002e-06, "roaming_duvida": 1.0002860818194002e-06, "recarga_nao_creditada": 0.9998859673866725, "beneficios_consulta": 1.0002860818194002e-06, "bonus_nao_recebido": 1.0002860818194002e-06, "fidelidade_resgate": 1.0002860818194002e-06, "portabilidade": 1.0002860818194002e-06, "plano_nova_linha": 1.0002860818194002e-06, "sem_correspondencia": 0.00010002860818194002}, "confidence": 0.9984, "input_tokens": 294, "latency_ms": 23.208792999980687} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano", "bonus_nao_recebido", "conta_contestacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9997990002009997, "conta_contestacao": 9.999990000009998e-07, "reclamacao_atendimento": 9.999990000009999e-05, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9983, "input_tokens": 164, "latency_ms": 22.18316299999401} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_resgate": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "bonus_nao_recebido": 0.9999850002249971, "conta_contestacao": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 23.593820000002097} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 1.0000930086498043e-06, "internet_pacote_adicional": 1.0000930086498043e-06, "fidelidade_resgate": 1.0000930086498043e-06, "recarga_nao_creditada": 1.0000930086498043e-06, "bonus_nao_recebido": 0.9999929993489394, "fidelidade_pontos": 1.0000930086498043e-06, "beneficios_consulta": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9997, "input_tokens": 244, "latency_ms": 22.322553999998718} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.999890001209994e-07, "reclamacao_atendimento": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "bonus_nao_recebido": 0.9999890001209993, "beneficios_consulta": 9.999890001209994e-07, "vas_contratacao": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "recarga_nao_creditada": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 23.547560999986672} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 9.999890001209996e-07, "bonus_nao_recebido": 0.9999890001209996, "conta_segunda_via": 9.999890001209996e-07, "suporte_sem_sinal": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "fidelidade_pontos": 9.999890001209996e-07, "conta_explicacao": 9.999890001209996e-07, "internet_pacote_adicional": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 22.870913000019755} +{"id": "g0176-marketplace_compra-informal_abreviado-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"seguranca_fraude": 9.99995000025e-07, "marketplace_compra": 0.9997950010249951, "fidelidade_resgate": 9.99995000025e-07, "marketplace_pedido": 9.99995000025e-05, "parceiros_ofertas": 9.99995000025e-05, "fidelidade_pontos": 9.99995000025e-07, "plano_nova_linha": 9.99995000025e-07, "sem_correspondencia": 9.99995000025e-07}, "confidence": 0.999, "input_tokens": 232, "latency_ms": 21.842424999988452} +{"id": "g0176-marketplace_compra-informal_abreviado-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"portabilidade": 9.999890001209996e-07, "parceiros_ofertas": 0.9999890001209996, "vas_contratacao": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "negociacao_divida": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "roaming_cobranca": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "marketplace_compra": 9.999890001209996e-07, "marketplace_pedido": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9998, "input_tokens": 281, "latency_ms": 22.943171000008533} +{"id": "g0176-marketplace_compra-informal_abreviado-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0211, "marketplace_compra": 0.3703, "marketplace_pedido": 0.0134, "conta_pagamento_confirmacao": 0.0029, "cancelamento_linha": 0.008, "fidelidade_resgate": 0.0029, "parceiros_ofertas": 0.0034, "sem_correspondencia": 0.578}, "confidence": 0.5594, "input_tokens": 220, "latency_ms": 22.75933900000382} +{"id": "g0176-marketplace_compra-informal_abreviado-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"negociacao_religacao": 0.0013001300130013002, "fidelidade_resgate": 0.0009000900090009, "parceiros_ofertas": 0.5110511051105111, "plano_nova_linha": 0.075007500750075, "recarga_realizar": 0.0007000700070007, "seguranca_fraude": 0.0042004200420042, "beneficios_consulta": 0.0006000600060006, "suporte_chip_esim": 0.1865186518651865, "internet_consumo": 0.0030003000300030005, "roaming_duvida": 0.0012001200120012, "vas_contratacao": 0.10841084108410841, "internet_pacote_adicional": 0.0006000600060006, "marketplace_pedido": 0.013601360136013601, "conta_segunda_via": 0.0007000700070007, "marketplace_compra": 0.09070907090709071, "sem_correspondencia": 0.0015001500150015003}, "confidence": 0.4734, "input_tokens": 294, "latency_ms": 23.611523999989004} +{"id": "g0176-marketplace_compra-informal_abreviado-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0004, "fidelidade_resgate": 0.005, "marketplace_compra": 0.0126, "sem_correspondencia": 0.982}, "confidence": 0.926, "input_tokens": 142, "latency_ms": 21.56475699999305} +{"id": "g0176-marketplace_compra-informal_abreviado-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9496971509085473, "conta_vencimento": 9.999970000090001e-05, "recarga_realizar": 0.00019999940000180001, "conta_pagamento_confirmacao": 0.0013999958000126, "marketplace_pedido": 9.999970000090001e-05, "seguranca_fraude": 0.0016999949000153, "parceiros_ofertas": 0.0423998728003816, "roaming_duvida": 0.0006999979000063, "marketplace_compra": 0.0017999946000162, "cancelamento_linha": 9.99997000009e-07, "fidelidade_resgate": 9.999970000090001e-05, "plano_nova_linha": 9.99997000009e-07, "plano_consulta": 9.999970000090001e-05, "internet_pacote_adicional": 0.0012999961000117, "suporte_sem_sinal": 9.99997000009e-07, "sem_correspondencia": 0.00039999880000360003}, "confidence": 0.9144, "input_tokens": 291, "latency_ms": 23.51113500000679} +{"id": "g0176-marketplace_compra-informal_abreviado-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 9.99997000009e-07, "plano_nova_linha": 9.99997000009e-07, "marketplace_compra": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 143, "latency_ms": 21.539668999992045} +{"id": "g0176-marketplace_compra-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.0714, "suporte_configuracao": 0.0086, "internet_pacote_adicional": 0.0056, "parceiros_ofertas": 0.0061, "conta_contestacao": 0.0027, "desconto_retencao": 0.0052, "plano_troca": 0.0027, "vas_cancelamento": 0.3838, "suporte_chip_esim": 0.0027, "vas_consulta": 0.3823, "marketplace_compra": 0.0035, "troca_numero": 0.0026, "beneficios_consulta": 0.0029, "recarga_realizar": 0.0026, "recarga_saldo": 0.0049, "sem_correspondencia": 0.1124}, "confidence": 0.481, "input_tokens": 283, "latency_ms": 23.638701000010087} +{"id": "g0176-marketplace_compra-informal_abreviado-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.6188381161883811, "plano_nova_linha": 0.006299370062993701, "fidelidade_resgate": 0.0023997600239976003, "sem_correspondencia": 0.37246275372462756}, "confidence": 0.4872, "input_tokens": 143, "latency_ms": 21.56058500000313} +{"id": "g0176-marketplace_compra-informal_abreviado-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.001400420126037812, "marketplace_compra": 0.7729318795638697, "recarga_realizar": 0.001400420126037812, "cadastro_atualizacao": 0.001500450135040513, "fidelidade_resgate": 0.001500450135040513, "reclamacao_atendimento": 0.00230069020706212, "internet_problema_conexao": 0.001400420126037812, "recarga_nao_creditada": 0.0025007502250675214, "portabilidade": 0.021706511953586086, "negociacao_divida": 0.001400420126037812, "plano_troca": 0.001500450135040513, "conta_contestacao": 0.001400420126037812, "marketplace_pedido": 0.17485245573672112, "suporte_sem_sinal": 0.004301290387116137, "plano_nova_linha": 0.001400420126037812, "sem_correspondencia": 0.008502550765229573}, "confidence": 0.7236, "input_tokens": 289, "latency_ms": 23.367218000004186} +{"id": "g0176-marketplace_compra-informal_abreviado-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0017001700170017002, "recarga_realizar": 0.022302230223022305, "marketplace_pedido": 0.03070307030703071, "plano_nova_linha": 0.007600760076007602, "fidelidade_resgate": 0.0024002400240024004, "internet_problema_conexao": 0.35713571357135715, "marketplace_compra": 0.5488548854885489, "sem_correspondencia": 0.029302930293029307}, "confidence": 0.4927, "input_tokens": 216, "latency_ms": 22.057375999992246} +{"id": "g0176-marketplace_compra-informal_abreviado-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.032793441311737656, "plano_nova_linha": 0.0018996200759848032, "negociacao_religacao": 0.0016996600679864027, "fidelidade_resgate": 0.002999400119976005, "recarga_nao_creditada": 0.007798440311937612, "vas_consulta": 0.004599080183963208, "marketplace_pedido": 0.009098180363927216, "troca_numero": 0.0008998200359928015, "fidelidade_pontos": 0.0006998600279944011, "marketplace_compra": 0.8884223155368925, "roaming_pacote": 0.041791641671665665, "sem_correspondencia": 0.007298540291941612}, "confidence": 0.7819, "input_tokens": 286, "latency_ms": 23.092176000005793} +{"id": "g0177-marketplace_compra-erros_digitacao-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.0013001235117336145, "marketplace_pedido": 0.00010000950090258575, "parceiros_ofertas": 1.0000950090258573e-06, "plano_troca": 1.0000950090258573e-06, "fidelidade_resgate": 1.0000950090258573e-06, "vas_consulta": 1.0000950090258573e-06, "marketplace_compra": 0.9985948665123187, "sem_correspondencia": 1.0000950090258573e-06}, "confidence": 0.9943, "input_tokens": 224, "latency_ms": 21.973095999982206} +{"id": "g0177-marketplace_compra-erros_digitacao-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.0024997500249975004, "marketplace_compra": 0.017298270172982702, "bonus_nao_recebido": 0.0005999400059994001, "suporte_configuracao": 0.2134786521347865, "cadastro_atualizacao": 0.0008999100089991, "marketplace_pedido": 0.0013998600139986002, "plano_troca": 0.0006999300069993001, "roaming_cobranca": 0.0006999300069993001, "suporte_sem_sinal": 0.0007999200079992001, "fidelidade_resgate": 0.0005999400059994001, "vas_cancelamento": 0.0005999400059994001, "conta_debito_automatico_digital": 0.0006999300069993001, "desconto_retencao": 0.0006999300069993001, "reclamacao_atendimento": 0.0005999400059994001, "plano_nova_linha": 0.7569243075692431, "sem_correspondencia": 0.0014998500149985001}, "confidence": 0.7495, "input_tokens": 300, "latency_ms": 23.457666000012978} +{"id": "g0177-marketplace_compra-erros_digitacao-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"recarga_realizar": 0.24002400240024002, "portabilidade": 0.1427142714271427, "marketplace_pedido": 0.0185018501850185, "marketplace_compra": 0.5590559055905591, "fidelidade_resgate": 0.0015001500150015003, "cancelamento_linha": 0.0016001600160016002, "conta_segunda_via": 0.005700570057005701, "plano_nova_linha": 0.002000200020002, "internet_consumo": 0.007300730073007301, "parceiros_ofertas": 0.0070007000700070005, "conta_vencimento": 0.0015001500150015003, "sem_correspondencia": 0.013101310131013101}, "confidence": 0.5096, "input_tokens": 293, "latency_ms": 23.093641999992087} +{"id": "g0177-marketplace_compra-erros_digitacao-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "marketplace_pedido": 9.999890001209992e-07, "marketplace_compra": 0.9999890001209991, "parceiros_ofertas": 9.999890001209992e-07, "internet_problema_conexao": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "plano_nova_linha": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 278, "latency_ms": 23.095843999982435} +{"id": "g0177-marketplace_compra-erros_digitacao-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.0062, "parceiros_ofertas": 0.0059, "vas_cancelamento": 0.0077, "recarga_saldo": 0.1133, "marketplace_compra": 0.7925, "marketplace_pedido": 0.0401, "plano_nova_linha": 0.0082, "sem_correspondencia": 0.0261}, "confidence": 0.6183, "input_tokens": 228, "latency_ms": 22.660023000014462} +{"id": "g0177-marketplace_compra-erros_digitacao-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.0009, "marketplace_compra": 0.9768, "marketplace_pedido": 0.0186, "plano_nova_linha": 0.001, "fidelidade_pontos": 0.0001, "fidelidade_resgate": 0.0001, "parceiros_ofertas": 0.0019, "sem_correspondencia": 0.0006}, "confidence": 0.9383, "input_tokens": 235, "latency_ms": 22.583687000008013} +{"id": "g0177-marketplace_compra-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_saldo": 9.999950000249998e-07, "parceiros_ofertas": 0.011499942500287498, "troca_numero": 9.999950000249998e-07, "fidelidade_pontos": 9.999950000249998e-07, "plano_nova_linha": 9.999950000249998e-07, "marketplace_pedido": 0.9883950580247098, "fidelidade_resgate": 9.999950000249998e-07, "sem_correspondencia": 9.999950000249999e-05}, "confidence": 0.9692, "input_tokens": 222, "latency_ms": 22.530498000008947} +{"id": "g0177-marketplace_compra-erros_digitacao-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 9.99997000009e-07, "plano_nova_linha": 9.99997000009e-07, "marketplace_compra": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 147, "latency_ms": 21.807975000001534} +{"id": "g0177-marketplace_compra-erros_digitacao-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.7669510893646048, "internet_problema_conexao": 0.0011002167426983115, "suporte_chip_esim": 0.2064406688117559, "recarga_realizar": 0.00020003940776332937, "marketplace_pedido": 0.0014002758543433054, "vas_cancelamento": 1.0001970388166467e-06, "plano_nova_linha": 0.005701123121254887, "marketplace_compra": 0.018003546698699642, "fidelidade_resgate": 1.0001970388166467e-06, "plano_troca": 1.0001970388166467e-06, "cancelamento_linha": 0.00010001970388166468, "sem_correspondencia": 0.00010001970388166468}, "confidence": 0.7372, "input_tokens": 285, "latency_ms": 23.40312999999128} +{"id": "g0177-marketplace_compra-erros_digitacao-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.0151, "fidelidade_resgate": 0.0025, "plano_nova_linha": 0.8604, "sem_correspondencia": 0.122}, "confidence": 0.6652, "input_tokens": 147, "latency_ms": 21.486956000018154} +{"id": "g0177-marketplace_compra-erros_digitacao-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9982, "plano_nova_linha": 0.0006, "fidelidade_resgate": 0.0006, "sem_correspondencia": 0.0006}, "confidence": 0.9892, "input_tokens": 148, "latency_ms": 21.43375400001446} +{"id": "g0177-marketplace_compra-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"fidelidade_resgate": 0.0009, "plano_nova_linha": 0.0311, "marketplace_pedido": 0.9638, "sem_correspondencia": 0.0042}, "confidence": 0.8752, "input_tokens": 148, "latency_ms": 21.447655000002896} +{"id": "g0181-marketplace_compra-indireto_multiplo-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5621562156215621, "parceiros_ofertas": 0.0106010601060106, "fidelidade_resgate": 0.002000200020002, "marketplace_compra": 0.0583058305830583, "cadastro_atualizacao": 0.2348234823482348, "conta_contestacao": 0.0024002400240023996, "troca_numero": 0.0141014101410141, "conta_vencimento": 0.002000200020002, "conta_segunda_via": 0.002000200020002, "fidelidade_pontos": 0.0022002200220022, "marketplace_pedido": 0.0046004600460046, "sem_correspondencia": 0.10481048104810481}, "confidence": 0.491, "input_tokens": 303, "latency_ms": 23.168822000002365} +{"id": "g0181-marketplace_compra-indireto_multiplo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_pontos": 9.999900000999991e-07, "suporte_sem_sinal": 9.999900000999991e-07, "conta_vencimento": 9.999900000999991e-07, "marketplace_pedido": 9.999900000999991e-07, "plano_nova_linha": 9.999900000999991e-07, "roaming_duvida": 9.999900000999991e-07, "desconto_retencao": 9.999900000999992e-05, "vas_contratacao": 9.999900000999991e-07, "fidelidade_resgate": 9.999900000999991e-07, "parceiros_ofertas": 0.9998900010999892, "vas_consulta": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9996, "input_tokens": 292, "latency_ms": 23.19715300001235} +{"id": "g0181-marketplace_compra-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["bonus_nao_recebido"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_cancelamento": 9.999930000489993e-07, "reclamacao_atendimento": 9.999930000489993e-07, "negociacao_divida": 0.0002999979000146998, "negociacao_religacao": 0.9824931225481419, "parceiros_ofertas": 0.003299976900161698, "cadastro_atualizacao": 9.999930000489993e-07, "conta_vencimento": 9.999930000489993e-07, "suporte_sem_sinal": 9.999930000489993e-07, "fidelidade_resgate": 9.999930000489993e-07, "plano_nova_linha": 9.999930000489993e-07, "marketplace_pedido": 0.01379990340067619, "sem_correspondencia": 9.999930000489994e-05}, "confidence": 0.9602, "input_tokens": 306, "latency_ms": 23.39272000000392} +{"id": "g0181-marketplace_compra-indireto_multiplo-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_resgate": 0.0008000800080008002, "marketplace_compra": 0.31183118311831187, "plano_nova_linha": 0.6758675867586759, "sem_correspondencia": 0.011501150115011502}, "confidence": 0.5054, "input_tokens": 163, "latency_ms": 21.447128000005478} +{"id": "g0181-marketplace_compra-indireto_multiplo-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"vas_cancelamento": 0.0559, "conta_debito_automatico_digital": 0.0024, "fidelidade_resgate": 0.0011, "portabilidade": 0.6418, "conta_contestacao": 0.0014, "parceiros_ofertas": 0.0458, "plano_nova_linha": 0.0184, "internet_consumo": 0.0061, "marketplace_compra": 0.1286, "marketplace_pedido": 0.015, "suporte_chip_esim": 0.0614, "roaming_duvida": 0.0023, "desconto_retencao": 0.0017, "seguranca_perda_roubo": 0.0019, "suporte_sem_sinal": 0.0072, "sem_correspondencia": 0.009}, "confidence": 0.5182, "input_tokens": 305, "latency_ms": 23.638486999999486} +{"id": "g0181-marketplace_compra-indireto_multiplo-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 164, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"parceiros_ofertas": 0.0011002200440088019, "seguranca_fraude": 0.002500500100020004, "fidelidade_resgate": 0.0011002200440088019, "conta_contestacao": 0.0007001400280056011, "vas_cancelamento": 0.0006001200240048009, "marketplace_pedido": 0.001300260052010402, "recarga_saldo": 0.0003000600120024004, "plano_nova_linha": 0.008301660332066413, "conta_vencimento": 0.0003000600120024004, "marketplace_compra": 0.03060612122424485, "reclamacao_atendimento": 0.9454890978195639, "sem_correspondencia": 0.0077015403080616125}, "confidence": 0.8828, "input_tokens": 308, "latency_ms": 23.41052599999216} +{"id": "g0181-marketplace_compra-indireto_multiplo-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.07877636708987304, "marketplace_compra": 0.10396880935719284, "internet_pacote_adicional": 0.038688393481955415, "marketplace_pedido": 0.00979706088173548, "conta_contestacao": 0.01129661101669499, "plano_consulta": 0.3374987503748876, "recarga_realizar": 0.008397480755773267, "plano_nova_linha": 0.0057982605218434465, "fidelidade_resgate": 0.02579226232130361, "beneficios_consulta": 0.05668299510146956, "parceiros_ofertas": 0.04118764370688793, "suporte_chip_esim": 0.16804958512446266, "roaming_cobranca": 0.009497150854743577, "negociacao_divida": 0.0024992502249325203, "roaming_duvida": 0.018894331700489854, "sem_correspondencia": 0.08317504748575427}, "confidence": 0.2344, "input_tokens": 313, "latency_ms": 23.744922000020097} +{"id": "g0181-marketplace_compra-indireto_multiplo-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.367063293670633, "roaming_duvida": 0.003999600039996001, "cadastro_atualizacao": 0.0048995100489951015, "internet_pacote_adicional": 0.14018598140185984, "roaming_pacote": 0.002199780021997801, "marketplace_pedido": 0.010198980101989804, "marketplace_compra": 0.14208579142085795, "bonus_nao_recebido": 0.023697630236976307, "fidelidade_resgate": 0.0018998100189981007, "plano_nova_linha": 0.10978902109789024, "recarga_saldo": 0.008399160083991603, "sem_correspondencia": 0.18558144185581446}, "confidence": 0.3058, "input_tokens": 307, "latency_ms": 23.54082599998719} +{"id": "g0181-marketplace_compra-indireto_multiplo-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 9.999920000639992e-07, "marketplace_pedido": 0.00019999840001279985, "reclamacao_atendimento": 9.999920000639992e-07, "fidelidade_resgate": 0.9982920136638904, "portabilidade": 9.999920000639992e-07, "parceiros_ofertas": 9.999920000639992e-07, "conta_explicacao": 9.999920000639992e-07, "plano_nova_linha": 9.999920000639992e-07, "conta_contestacao": 9.999920000639992e-07, "marketplace_compra": 9.999920000639993e-05, "internet_pacote_adicional": 9.999920000639992e-07, "sem_correspondencia": 0.001399988800089599}, "confidence": 0.9944, "input_tokens": 311, "latency_ms": 23.48167799999601} +{"id": "g0181-marketplace_compra-indireto_multiplo-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.0281028102810281, "roaming_cobranca": 0.1786178617861786, "vas_consulta": 0.0059005900590059, "troca_numero": 0.384038403840384, "parceiros_ofertas": 0.0182018201820182, "marketplace_pedido": 0.0068006800680068, "conta_segunda_via": 0.0675067506750675, "suporte_sem_sinal": 0.0021002100210020997, "fidelidade_resgate": 0.0007000700070006999, "recarga_saldo": 0.0058005800580057994, "recarga_nao_creditada": 0.0075007500750075, "marketplace_compra": 0.1446144614461446, "atendimento_humano": 0.0007000700070006999, "conta_pagamento_confirmacao": 0.0023002300230023, "plano_nova_linha": 0.1167116711671167, "sem_correspondencia": 0.0304030403040304}, "confidence": 0.338, "input_tokens": 310, "latency_ms": 23.76914099997407} +{"id": "g0181-marketplace_compra-indireto_multiplo-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["marketplace_pedido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.2454, "marketplace_pedido": 0.2278, "parceiros_ofertas": 0.0065, "reclamacao_atendimento": 0.0048, "fidelidade_resgate": 0.0026, "internet_problema_conexao": 0.0026, "plano_nova_linha": 0.493, "sem_correspondencia": 0.0173}, "confidence": 0.4279, "input_tokens": 250, "latency_ms": 22.654562999974814} +{"id": "g0181-marketplace_compra-indireto_multiplo-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 144, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 9.999000099990002e-05, "marketplace_compra": 0.9994000599940006, "fidelidade_resgate": 9.999000099990002e-05, "sem_correspondencia": 0.00039996000399960006}, "confidence": 0.9968, "input_tokens": 164, "latency_ms": 21.347215999981017} +{"id": "g0184-marketplace_pedido-erros_digitacao-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.0087, "parceiros_ofertas": 0.0084, "internet_problema_conexao": 0.0087, "portabilidade": 0.0087, "marketplace_pedido": 0.9233, "fidelidade_pontos": 0.0087, "marketplace_compra": 0.0084, "sem_correspondencia": 0.0251}, "confidence": 0.8021, "input_tokens": 213, "latency_ms": 22.484071000008043} +{"id": "g0184-marketplace_pedido-erros_digitacao-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.009000900090009, "vas_cancelamento": 0.3128312831283129, "portabilidade": 0.0030003000300030005, "atendimento_humano": 0.024702470247024703, "suporte_sem_sinal": 0.004000400040004, "roaming_duvida": 0.22272227222722274, "troca_numero": 0.0021002100210021, "plano_troca": 0.0012001200120012, "conta_explicacao": 0.011401140114011402, "parceiros_ofertas": 0.0039003900390039, "conta_segunda_via": 0.0012001200120012, "seguranca_perda_roubo": 0.0017001700170017002, "recarga_nao_creditada": 0.0368036803680368, "vas_contratacao": 0.0012001200120012, "marketplace_pedido": 0.3436343634363436, "sem_correspondencia": 0.020602060206020602}, "confidence": 0.4371, "input_tokens": 285, "latency_ms": 23.3221960000094} +{"id": "g0184-marketplace_pedido-erros_digitacao-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0462, "marketplace_pedido": 0.4404, "marketplace_compra": 0.3857, "sem_correspondencia": 0.1277}, "confidence": 0.1823, "input_tokens": 136, "latency_ms": 20.67674300002409} +{"id": "g0184-marketplace_pedido-erros_digitacao-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"negociacao_religacao": 0.006799320067993201, "plano_consulta": 0.0065993400659934, "suporte_sem_sinal": 0.0656934306569343, "conta_segunda_via": 0.0040995900409959, "marketplace_pedido": 0.4456554344565543, "parceiros_ofertas": 0.004399560043995601, "recarga_saldo": 0.0105989401059894, "suporte_configuracao": 0.004399560043995601, "marketplace_compra": 0.004199580041995801, "plano_nova_linha": 0.0715928407159284, "atendimento_humano": 0.1305869413058694, "sem_correspondencia": 0.24537546245375463}, "confidence": 0.3776, "input_tokens": 280, "latency_ms": 22.303028000010272} +{"id": "g0184-marketplace_pedido-erros_digitacao-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"suporte_chip_esim": 0.0010999967000099, "recarga_saldo": 9.99997000009e-07, "recarga_realizar": 0.0002999991000027, "bonus_nao_recebido": 9.99997000009e-07, "parceiros_ofertas": 9.99997000009e-07, "marketplace_pedido": 0.9980970057089829, "marketplace_compra": 0.00039999880000360003, "sem_correspondencia": 9.999970000090001e-05}, "confidence": 0.9921, "input_tokens": 226, "latency_ms": 22.737774999995963} +{"id": "g0184-marketplace_pedido-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.00869739078276517, "conta_contestacao": 0.009197240827751675, "cancelamento_linha": 0.4316704988503449, "portabilidade": 0.021393581925422372, "suporte_chip_esim": 0.00869739078276517, "parceiros_ofertas": 0.007897630710786765, "internet_consumo": 0.2670198940317905, "beneficios_consulta": 0.007897630710786765, "suporte_sem_sinal": 0.06598020593821854, "roaming_pacote": 0.007897630710786765, "marketplace_compra": 0.007897630710786765, "sem_correspondencia": 0.15575327401779465}, "confidence": 0.3785, "input_tokens": 290, "latency_ms": 23.546041000003015} +{"id": "g0184-marketplace_pedido-erros_digitacao-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.00010000000000000002, "marketplace_pedido": 0.9990000000000001, "marketplace_compra": 0.0004000000000000001, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.9937, "input_tokens": 131, "latency_ms": 21.805467000007184} +{"id": "g0184-marketplace_pedido-erros_digitacao-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0386, "vas_consulta": 0.0049, "suporte_configuracao": 0.0076, "beneficios_consulta": 0.0046, "suporte_chip_esim": 0.0059, "plano_consulta": 0.0059, "plano_nova_linha": 0.0045, "cancelamento_linha": 0.0046, "suporte_sem_sinal": 0.0046, "marketplace_pedido": 0.1711, "marketplace_compra": 0.0102, "desconto_retencao": 0.0045, "conta_debito_automatico_digital": 0.0048, "internet_consumo": 0.0133, "parceiros_ofertas": 0.0045, "sem_correspondencia": 0.7104}, "confidence": 0.6135, "input_tokens": 288, "latency_ms": 22.632762999990064} +{"id": "g0184-marketplace_pedido-erros_digitacao-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0018998100189980998, "marketplace_pedido": 0.8080191980801918, "marketplace_compra": 0.188981101889811, "sem_correspondencia": 0.0010998900109989}, "confidence": 0.6348, "input_tokens": 132, "latency_ms": 21.384659000005968} +{"id": "g0184-marketplace_pedido-erros_digitacao-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.6047604760476049, "plano_nova_linha": 0.0025002500250025004, "desconto_retencao": 0.024002400240024004, "recarga_saldo": 0.08640864086408642, "plano_troca": 0.0034003400340034003, "roaming_duvida": 0.008300830083008302, "parceiros_ofertas": 0.0022002200220022005, "recarga_realizar": 0.08380838083808381, "bonus_nao_recebido": 0.021202120212021204, "negociacao_divida": 0.0020002000200020006, "marketplace_compra": 0.018101810181018106, "recarga_nao_creditada": 0.09350935093509352, "marketplace_pedido": 0.028102810281028106, "conta_vencimento": 0.0031003100310031005, "conta_segunda_via": 0.0024002400240024004, "sem_correspondencia": 0.016201620162016202}, "confidence": 0.463, "input_tokens": 292, "latency_ms": 23.344627999989598} +{"id": "g0184-marketplace_pedido-erros_digitacao-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0028997100289971, "plano_troca": 0.0021997800219978004, "vas_consulta": 0.08709129087091291, "marketplace_compra": 0.015198480151984802, "conta_explicacao": 0.015898410158984102, "roaming_pacote": 0.0015998400159984002, "marketplace_pedido": 0.8623137686231378, "sem_correspondencia": 0.012798720127987202}, "confidence": 0.7279, "input_tokens": 208, "latency_ms": 21.865007999991803} +{"id": "g0184-marketplace_pedido-erros_digitacao-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.0011001100110011, "marketplace_compra": 0.055705570557055696, "seguranca_perda_roubo": 0.0434043404340434, "cadastro_atualizacao": 0.0011001100110011, "conta_pagamento_confirmacao": 0.0011001100110011, "suporte_configuracao": 0.001000100010001, "plano_consulta": 0.001000100010001, "reclamacao_atendimento": 0.050505050505050504, "parceiros_ofertas": 0.0023002300230023, "conta_contestacao": 0.0011001100110011, "plano_troca": 0.38193819381938193, "recarga_realizar": 0.0017001700170017, "roaming_cobranca": 0.001000100010001, "marketplace_pedido": 0.45004500450045, "internet_consumo": 0.001000100010001, "sem_correspondencia": 0.006000600060006}, "confidence": 0.5353, "input_tokens": 289, "latency_ms": 23.22967800000697} +{"id": "g0186-marketplace_pedido-emocional-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.5743574357435743, "beneficios_consulta": 0.0015001500150015003, "seguranca_perda_roubo": 0.0016001600160016002, "marketplace_compra": 0.0034003400340034003, "cancelamento_linha": 0.058405840584058406, "internet_consumo": 0.28762876287628764, "suporte_sem_sinal": 0.0033003300330033004, "conta_explicacao": 0.0116011601160116, "recarga_realizar": 0.0015001500150015003, "parceiros_ofertas": 0.0015001500150015003, "bonus_nao_recebido": 0.0019001900190019003, "plano_consulta": 0.0036003600360036, "seguranca_fraude": 0.0016001600160016002, "roaming_duvida": 0.0353035303530353, "marketplace_pedido": 0.006800680068006801, "sem_correspondencia": 0.006000600060006001}, "confidence": 0.568, "input_tokens": 297, "latency_ms": 23.237133999998605} +{"id": "g0186-marketplace_pedido-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9089, "parceiros_ofertas": 0.0025, "marketplace_compra": 0.0086, "sem_correspondencia": 0.08}, "confidence": 0.7512, "input_tokens": 133, "latency_ms": 21.281907999991745} +{"id": "g0186-marketplace_pedido-emocional-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.13401340134013404, "conta_debito_automatico_digital": 0.15421542154215423, "marketplace_pedido": 0.19491949194919492, "parceiros_ofertas": 0.005300530053005301, "portabilidade": 0.006600660066006602, "roaming_pacote": 0.005300530053005301, "plano_consulta": 0.005500550055005501, "bonus_nao_recebido": 0.005300530053005301, "marketplace_compra": 0.32713271327132715, "internet_problema_conexao": 0.09060906090609062, "suporte_chip_esim": 0.005300530053005301, "conta_explicacao": 0.008000800080008003, "plano_troca": 0.005800580058005801, "beneficios_consulta": 0.005300530053005301, "roaming_duvida": 0.006800680068006801, "sem_correspondencia": 0.039903990399039906}, "confidence": 0.3177, "input_tokens": 296, "latency_ms": 22.604837999978145} +{"id": "g0186-marketplace_pedido-emocional-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.0496049604960496, "marketplace_pedido": 0.893989398939894, "parceiros_ofertas": 0.006800680068006801, "sem_correspondencia": 0.0496049604960496}, "confidence": 0.688, "input_tokens": 141, "latency_ms": 21.484257999986767} +{"id": "g0186-marketplace_pedido-emocional-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.6242624262426242, "recarga_realizar": 0.0069006900690069, "fidelidade_resgate": 0.20222022202220222, "parceiros_ofertas": 0.12851285128512852, "marketplace_pedido": 0.016101610161016102, "marketplace_compra": 0.0078007800780078, "cancelamento_linha": 0.007100710071007101, "sem_correspondencia": 0.007100710071007101}, "confidence": 0.4756, "input_tokens": 215, "latency_ms": 22.85810699999047} +{"id": "g0186-marketplace_pedido-emocional-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.968, "marketplace_compra": 0.016, "parceiros_ofertas": 0.0031, "sem_correspondencia": 0.0129}, "confidence": 0.8762, "input_tokens": 142, "latency_ms": 21.436824000005572} +{"id": "g0186-marketplace_pedido-emocional-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_nao_creditada": 0.00030000000000000003, "marketplace_pedido": 0.8543000000000001, "parceiros_ofertas": 0.0007000000000000001, "internet_pacote_adicional": 0.0021000000000000003, "desconto_retencao": 0.0008000000000000001, "seguranca_fraude": 0.015300000000000001, "roaming_duvida": 0.019400000000000004, "plano_nova_linha": 0.00030000000000000003, "conta_vencimento": 0.06460000000000002, "recarga_realizar": 0.00030000000000000003, "marketplace_compra": 0.0038000000000000004, "sem_correspondencia": 0.03810000000000001}, "confidence": 0.747, "input_tokens": 287, "latency_ms": 23.167478999994273} +{"id": "g0186-marketplace_pedido-emocional-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.008398320335932814, "suporte_sem_sinal": 0.2479504099180164, "seguranca_fraude": 0.23655268946210758, "roaming_duvida": 0.046590681863627276, "roaming_pacote": 0.008398320335932814, "marketplace_pedido": 0.1915616876624675, "marketplace_compra": 0.01849630073985203, "conta_vencimento": 0.008598280343931213, "recarga_realizar": 0.011097780443911218, "parceiros_ofertas": 0.008398320335932814, "recarga_saldo": 0.008398320335932814, "sem_correspondencia": 0.20555888822235555}, "confidence": 0.2772, "input_tokens": 282, "latency_ms": 23.139670999995587} +{"id": "g0186-marketplace_pedido-emocional-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"conta_vencimento": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "seguranca_fraude": 9.99993000049e-07, "marketplace_pedido": 0.999993000049, "marketplace_compra": 9.99993000049e-07, "recarga_realizar": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 22.635118000010834} +{"id": "g0186-marketplace_pedido-emocional-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.8784121587841216, "parceiros_ofertas": 0.0064993500649935, "marketplace_compra": 0.038896110388961104, "sem_correspondencia": 0.0761923807619238}, "confidence": 0.6619, "input_tokens": 139, "latency_ms": 21.44572699998548} +{"id": "g0186-marketplace_pedido-emocional-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.00019998000199980003, "marketplace_pedido": 0.9992000799920008, "marketplace_compra": 0.00029997000299970003, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.995, "input_tokens": 140, "latency_ms": 21.481632999979183} +{"id": "g0186-marketplace_pedido-emocional-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"marketplace_compra": 0.2419, "conta_debito_automatico_digital": 0.0515, "plano_consulta": 0.568, "reclamacao_atendimento": 0.0259, "parceiros_ofertas": 0.0251, "marketplace_pedido": 0.0222, "portabilidade": 0.0155, "sem_correspondencia": 0.0499}, "confidence": 0.3734, "input_tokens": 232, "latency_ms": 21.914958999985856} +{"id": "g0187-marketplace_pedido-longo_contexto-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 227, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_explicacao": 0.03470000000000001, "reclamacao_atendimento": 0.30480000000000007, "suporte_sem_sinal": 0.03370000000000001, "vas_consulta": 0.028800000000000006, "troca_numero": 0.029700000000000008, "vas_cancelamento": 0.028800000000000006, "parceiros_ofertas": 0.028800000000000006, "portabilidade": 0.037000000000000005, "internet_consumo": 0.028800000000000006, "negociacao_divida": 0.027100000000000006, "marketplace_pedido": 0.25670000000000004, "marketplace_compra": 0.029700000000000008, "fidelidade_pontos": 0.029700000000000008, "conta_debito_automatico_digital": 0.03160000000000001, "suporte_chip_esim": 0.03070000000000001, "sem_correspondencia": 0.039400000000000004}, "confidence": 0.1967, "input_tokens": 326, "latency_ms": 23.60374700000989} +{"id": "g0187-marketplace_pedido-longo_contexto-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 216, "length_bucket": "longo"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_compra": 0.0045000000000000005, "parceiros_ofertas": 0.8660000000000001, "marketplace_pedido": 0.12820000000000004, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.6964, "input_tokens": 171, "latency_ms": 21.5593110000043} +{"id": "g0187-marketplace_pedido-longo_contexto-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9936, "parceiros_ofertas": 0.0017, "marketplace_compra": 0.0028, "sem_correspondencia": 0.0019}, "confidence": 0.9673, "input_tokens": 158, "latency_ms": 21.384638999990102} +{"id": "g0187-marketplace_pedido-longo_contexto-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"parceiros_ofertas": 0.0016, "reclamacao_atendimento": 0.0163, "internet_problema_conexao": 0.0009, "conta_explicacao": 0.0012, "cancelamento_linha": 0.9046, "marketplace_compra": 0.0446, "beneficios_consulta": 0.0007, "fidelidade_pontos": 0.0007, "suporte_sem_sinal": 0.0054, "marketplace_pedido": 0.0048, "recarga_nao_creditada": 0.0007, "sem_correspondencia": 0.0185}, "confidence": 0.8132, "input_tokens": 304, "latency_ms": 22.89703299999246} +{"id": "g0187-marketplace_pedido-longo_contexto-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_explicacao": 0.1515, "internet_consumo": 0.0059, "recarga_saldo": 0.0029, "marketplace_pedido": 0.0233, "internet_problema_conexao": 0.0286, "beneficios_consulta": 0.003, "vas_consulta": 0.0031, "marketplace_compra": 0.0901, "parceiros_ofertas": 0.0031, "internet_pacote_adicional": 0.0029, "seguranca_fraude": 0.6608, "sem_correspondencia": 0.0248}, "confidence": 0.5274, "input_tokens": 308, "latency_ms": 30.153751000000284} +{"id": "g0187-marketplace_pedido-longo_contexto-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.003799999999999999, "internet_pacote_adicional": 0.0006999999999999999, "seguranca_perda_roubo": 0.003899999999999999, "marketplace_pedido": 0.9267999999999997, "vas_consulta": 0.0006999999999999999, "marketplace_compra": 0.007799999999999998, "parceiros_ofertas": 0.0006999999999999999, "conta_pagamento_confirmacao": 0.0006999999999999999, "bonus_nao_recebido": 0.0028999999999999994, "conta_contestacao": 0.0006999999999999999, "recarga_saldo": 0.0006999999999999999, "sem_correspondencia": 0.050599999999999985}, "confidence": 0.8594, "input_tokens": 310, "latency_ms": 23.333914000005507} +{"id": "g0187-marketplace_pedido-longo_contexto-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 162, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.1035, "marketplace_compra": 0.1579, "parceiros_ofertas": 0.0529, "sem_correspondencia": 0.6857}, "confidence": 0.3217, "input_tokens": 162, "latency_ms": 21.334524999986115} +{"id": "g0187-marketplace_pedido-longo_contexto-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.3372, "marketplace_pedido": 0.4363, "parceiros_ofertas": 0.0344, "sem_correspondencia": 0.1921}, "confidence": 0.1622, "input_tokens": 159, "latency_ms": 21.496812999998838} +{"id": "g0187-marketplace_pedido-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"plano_nova_linha": 0.01769646070785843, "parceiros_ofertas": 0.006798640271945611, "vas_consulta": 0.02539492101579684, "fidelidade_resgate": 0.0020995800839832034, "vas_contratacao": 0.001999600079984003, "marketplace_compra": 0.014697060587882423, "roaming_cobranca": 0.003699260147970406, "cadastro_atualizacao": 0.0020995800839832034, "reclamacao_atendimento": 0.0023995200959808036, "negociacao_divida": 0.0020995800839832034, "portabilidade": 0.9076184763047391, "sem_correspondencia": 0.013397320535892822}, "confidence": 0.8021, "input_tokens": 305, "latency_ms": 23.475587999996606} +{"id": "g0187-marketplace_pedido-longo_contexto-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 165, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.1230753849230154, "vas_cancelamento": 0.04709058188362328, "roaming_duvida": 0.017296540691861626, "conta_segunda_via": 0.0065986802639472104, "desconto_retencao": 0.0065986802639472104, "suporte_configuracao": 0.008198360327934414, "conta_contestacao": 0.006398720255948811, "recarga_saldo": 0.043491301739652065, "parceiros_ofertas": 0.006998600279944011, "roaming_cobranca": 0.008698260347930413, "negociacao_divida": 0.006998600279944011, "vas_consulta": 0.008698260347930413, "marketplace_compra": 0.0065986802639472104, "internet_pacote_adicional": 0.006398720255948811, "marketplace_pedido": 0.43631273745250954, "sem_correspondencia": 0.2605478904219156}, "confidence": 0.3956, "input_tokens": 318, "latency_ms": 23.752427999994552} +{"id": "g0187-marketplace_pedido-longo_contexto-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 152, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.4285, "parceiros_ofertas": 0.0566, "marketplace_pedido": 0.3811, "sem_correspondencia": 0.1338}, "confidence": 0.1614, "input_tokens": 155, "latency_ms": 21.544277999993255} +{"id": "g0187-marketplace_pedido-longo_contexto-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 200, "length_bucket": "longo"}, "pred": "negociacao_religacao", "probabilities": {"reclamacao_atendimento": 0.0002999700029997001, "atendimento_humano": 0.0006999300069993002, "desconto_retencao": 0.2536746325367464, "cadastro_atualizacao": 0.0008999100089991003, "cancelamento_linha": 0.004399560043995602, "internet_consumo": 0.0002999700029997001, "parceiros_ofertas": 0.242075792420758, "marketplace_pedido": 0.002499750024997501, "marketplace_compra": 0.0013998600139986004, "conta_debito_automatico_digital": 9.999000099990004e-05, "portabilidade": 0.0002999700029997001, "negociacao_religacao": 0.48895110488951116, "seguranca_perda_roubo": 9.999000099990004e-05, "vas_consulta": 0.00019998000199980009, "roaming_pacote": 9.999000099990004e-05, "sem_correspondencia": 0.003999600039996001}, "confidence": 0.5908, "input_tokens": 321, "latency_ms": 24.3911930000138} +{"id": "g0189-parceiros_ofertas-curto_neutro-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9997000299970004, "beneficios_consulta": 9.999000099990002e-05, "vas_contratacao": 9.999000099990002e-05, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9982, "input_tokens": 125, "latency_ms": 25.388695000003736} +{"id": "g0189-parceiros_ofertas-curto_neutro-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 9.999910000809993e-07, "marketplace_pedido": 9.999910000809993e-07, "cadastro_atualizacao": 9.999910000809993e-07, "beneficios_consulta": 0.00039999640003239974, "marketplace_compra": 9.999910000809993e-07, "vas_contratacao": 9.999910000809993e-07, "recarga_realizar": 9.999910000809993e-07, "conta_explicacao": 9.999910000809993e-07, "vas_consulta": 0.001599985600129599, "parceiros_ofertas": 0.9979910180808373, "plano_nova_linha": 9.999910000809993e-07, "sem_correspondencia": 9.999910000809993e-07}, "confidence": 0.9938, "input_tokens": 276, "latency_ms": 23.23148100001049} +{"id": "g0189-parceiros_ofertas-curto_neutro-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"conta_debito_automatico_digital": 0.00010002000400080016, "marketplace_pedido": 0.0005001000200040008, "fidelidade_resgate": 0.0006001200240048009, "vas_contratacao": 0.005801160232046409, "vas_cancelamento": 0.00010002000400080016, "bonus_nao_recebido": 0.00040008001600320064, "reclamacao_atendimento": 0.00010002000400080016, "marketplace_compra": 0.0006001200240048009, "beneficios_consulta": 0.07621524304860973, "cadastro_atualizacao": 0.00010002000400080016, "desconto_retencao": 0.00020004000800160032, "conta_vencimento": 0.00010002000400080016, "parceiros_ofertas": 0.9141828365673135, "plano_troca": 0.00010002000400080016, "conta_segunda_via": 0.0006001200240048009, "sem_correspondencia": 0.0003000600120024004}, "confidence": 0.8777, "input_tokens": 284, "latency_ms": 25.284839999983433} +{"id": "g0189-parceiros_ofertas-curto_neutro-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_pacote": 9.99989000120999e-07, "cadastro_atualizacao": 9.99989000120999e-07, "internet_consumo": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "conta_explicacao": 9.99989000120999e-07, "parceiros_ofertas": 0.9999890001209989, "plano_nova_linha": 9.99989000120999e-07, "atendimento_humano": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 276, "latency_ms": 23.26088699999218} +{"id": "g0189-parceiros_ofertas-curto_neutro-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.0001, "parceiros_ofertas": 0.9997, "beneficios_consulta": 0.0001, "sem_correspondencia": 0.0001}, "confidence": 0.998, "input_tokens": 125, "latency_ms": 22.710289000002604} +{"id": "g0189-parceiros_ofertas-curto_neutro-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "vas_contratacao": 9.99993000049e-07, "parceiros_ofertas": 0.999993000049, "conta_segunda_via": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 22.5917569999865} +{"id": "g0189-parceiros_ofertas-curto_neutro-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.0014997000599880027, "seguranca_perda_roubo": 9.998000399920018e-05, "marketplace_pedido": 0.006698660267946413, "marketplace_compra": 0.001599680063987203, "desconto_retencao": 0.00039992001599680073, "cadastro_atualizacao": 9.998000399920018e-05, "reclamacao_atendimento": 0.8235352929414119, "beneficios_consulta": 0.14537092581483707, "vas_contratacao": 0.0004999000199960009, "suporte_chip_esim": 0.0006998600279944012, "negociacao_religacao": 0.003399320135972806, "sem_correspondencia": 0.01609678064387123}, "confidence": 0.7617, "input_tokens": 276, "latency_ms": 24.378081000008933} +{"id": "g0189-parceiros_ofertas-curto_neutro-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.47094709470947094, "beneficios_consulta": 0.0024002400240024, "vas_contratacao": 0.0013001300130013002, "sem_correspondencia": 0.5253525352535253}, "confidence": 0.4834, "input_tokens": 126, "latency_ms": 22.2239520000187} +{"id": "g0189-parceiros_ofertas-curto_neutro-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 29, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9999970000090003, "beneficios_consulta": 9.999970000090002e-07, "vas_contratacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 124, "latency_ms": 21.733732000001282} +{"id": "g0189-parceiros_ofertas-curto_neutro-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 9.999930000490002e-07, "parceiros_ofertas": 0.9999930000490003, "beneficios_consulta": 9.999930000490002e-07, "roaming_duvida": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "cadastro_atualizacao": 9.999930000490002e-07, "marketplace_compra": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 208, "latency_ms": 22.014089999998987} +{"id": "g0189-parceiros_ofertas-curto_neutro-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9999890001209996, "fidelidade_pontos": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "troca_numero": 9.999890001209996e-07, "roaming_duvida": 9.999890001209996e-07, "atendimento_humano": 9.999890001209996e-07, "marketplace_pedido": 9.999890001209996e-07, "seguranca_perda_roubo": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "vas_contratacao": 9.999890001209996e-07, "marketplace_compra": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9998, "input_tokens": 281, "latency_ms": 25.02658000000224} +{"id": "g0189-parceiros_ofertas-curto_neutro-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9998980002039995, "beneficios_consulta": 9.999980000039998e-07, "vas_contratacao": 9.999980000039998e-07, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.999, "input_tokens": 124, "latency_ms": 21.698392000018885} +{"id": "g0190-parceiros_ofertas-informal_abreviado-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 9.999930000489998e-07, "marketplace_compra": 9.999930000489998e-07, "marketplace_pedido": 9.999930000489998e-07, "vas_contratacao": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "parceiros_ofertas": 0.9999930000489998, "troca_numero": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 197, "latency_ms": 23.280492999987246} +{"id": "g0190-parceiros_ofertas-informal_abreviado-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 1.0001890357277524e-06, "suporte_sem_sinal": 1.0001890357277524e-06, "cadastro_atualizacao": 1.0001890357277524e-06, "marketplace_pedido": 1.0001890357277524e-06, "fidelidade_pontos": 1.0001890357277524e-06, "vas_contratacao": 1.0001890357277524e-06, "portabilidade": 1.0001890357277524e-06, "marketplace_compra": 1.0001890357277524e-06, "vas_cancelamento": 1.0001890357277524e-06, "parceiros_ofertas": 0.9999889979206069, "plano_nova_linha": 1.0001890357277524e-06, "sem_correspondencia": 1.0001890357277524e-06}, "confidence": 0.9991, "input_tokens": 283, "latency_ms": 23.480042999977968} +{"id": "g0190-parceiros_ofertas-informal_abreviado-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.0006, "vas_contratacao": 0.6319, "parceiros_ofertas": 0.36, "marketplace_pedido": 0.0051, "seguranca_perda_roubo": 0.0001, "vas_cancelamento": 0.0007, "marketplace_compra": 0.0013, "sem_correspondencia": 0.0003}, "confidence": 0.6603, "input_tokens": 215, "latency_ms": 23.97192600000153} +{"id": "g0190-parceiros_ofertas-informal_abreviado-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "conta_segunda_via": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "parceiros_ofertas": 0.9999890001209989, "marketplace_pedido": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 266, "latency_ms": 23.16213800000355} +{"id": "g0190-parceiros_ofertas-informal_abreviado-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.06927921623512946, "recarga_saldo": 0.03768869339198241, "marketplace_pedido": 0.2067379786064181, "vas_contratacao": 0.046885934219734075, "conta_segunda_via": 0.03538938318504449, "conta_debito_automatico_digital": 0.03768869339198241, "beneficios_consulta": 0.1740477856643007, "sem_correspondencia": 0.3922823153054084}, "confidence": 0.1869, "input_tokens": 228, "latency_ms": 22.573466000011422} +{"id": "g0190-parceiros_ofertas-informal_abreviado-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["vas_contratacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 9.99993000049e-07, "vas_contratacao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "parceiros_ofertas": 0.999993000049, "marketplace_pedido": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 22.646051999998917} +{"id": "g0190-parceiros_ofertas-informal_abreviado-06-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.996996708680742, "marketplace_pedido": 1.0000970094099127e-06, "marketplace_compra": 1.0000970094099127e-06, "internet_consumo": 1.0000970094099127e-06, "suporte_chip_esim": 0.00010000970094099127, "beneficios_consulta": 0.0026002522244657727, "vas_contratacao": 0.00020001940188198254, "sem_correspondencia": 0.00010000970094099127}, "confidence": 0.9888, "input_tokens": 218, "latency_ms": 24.233129999998937} +{"id": "g0190-parceiros_ofertas-informal_abreviado-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 0.020303918656300664, "marketplace_pedido": 1.0001930372561902e-06, "vas_contratacao": 1.0001930372561902e-06, "recarga_saldo": 1.0001930372561902e-06, "parceiros_ofertas": 0.9787889062589079, "beneficios_consulta": 0.00010001930372561904, "conta_vencimento": 1.0001930372561902e-06, "internet_consumo": 1.0001930372561902e-06, "conta_explicacao": 1.0001930372561902e-06, "marketplace_compra": 0.0007001351260793332, "roaming_pacote": 1.0001930372561902e-06, "sem_correspondencia": 0.00010001930372561904}, "confidence": 0.9561, "input_tokens": 277, "latency_ms": 23.185358999995742} +{"id": "g0190-parceiros_ofertas-informal_abreviado-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "marketplace_pedido": 9.999890001209992e-07, "parceiros_ofertas": 0.9999890001209991, "desconto_retencao": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "internet_problema_conexao": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 277, "latency_ms": 23.106619000003548} +{"id": "g0190-parceiros_ofertas-informal_abreviado-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"roaming_cobranca": 1.0001950380324163e-06, "beneficios_consulta": 1.0001950380324163e-06, "bonus_nao_recebido": 0.9995949210095969, "marketplace_compra": 1.0001950380324163e-06, "parceiros_ofertas": 0.00030005851140972486, "vas_contratacao": 1.0001950380324163e-06, "marketplace_pedido": 1.0001950380324163e-06, "sem_correspondencia": 0.00010001950380324164}, "confidence": 0.9971, "input_tokens": 215, "latency_ms": 22.573701999988316} +{"id": "g0190-parceiros_ofertas-informal_abreviado-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_troca": 0.002500245024012353, "marketplace_pedido": 0.0004000392038419765, "beneficios_consulta": 0.001600156815367906, "reclamacao_atendimento": 1.0000980096049412e-06, "conta_explicacao": 0.00030002940288148235, "vas_contratacao": 0.9655946282735708, "parceiros_ofertas": 0.027802724667017366, "suporte_sem_sinal": 1.0000980096049412e-06, "marketplace_compra": 0.0006000588057629647, "negociacao_divida": 0.0005000490048024706, "negociacao_religacao": 0.0005000490048024706, "sem_correspondencia": 0.00020001960192098824}, "confidence": 0.9281, "input_tokens": 281, "latency_ms": 24.91074700000695} +{"id": "g0190-parceiros_ofertas-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"vas_contratacao": 0.0048004800480048, "atendimento_humano": 0.0138013801380138, "marketplace_pedido": 0.0636063606360636, "bonus_nao_recebido": 0.0062006200620062, "marketplace_compra": 0.8706870687068707, "beneficios_consulta": 0.010401040104010401, "plano_consulta": 0.0083008300830083, "sem_correspondencia": 0.022202220222022204}, "confidence": 0.719, "input_tokens": 212, "latency_ms": 23.092093999991903} +{"id": "g0194-parceiros_ofertas-longo_contexto-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 160, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"marketplace_pedido": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "vas_contratacao": 9.99993000049e-07, "beneficios_consulta": 0.999993000049, "parceiros_ofertas": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 228, "latency_ms": 22.818266000001586} +{"id": "g0194-parceiros_ofertas-longo_contexto-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 9.999900000999991e-07, "parceiros_ofertas": 0.9998900010999892, "marketplace_pedido": 9.999900000999991e-07, "vas_cancelamento": 9.999900000999991e-07, "seguranca_perda_roubo": 9.999900000999991e-07, "conta_debito_automatico_digital": 9.999900000999991e-07, "recarga_realizar": 9.999900000999991e-07, "beneficios_consulta": 9.999900000999992e-05, "bonus_nao_recebido": 9.999900000999991e-07, "reclamacao_atendimento": 9.999900000999991e-07, "marketplace_compra": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9996, "input_tokens": 306, "latency_ms": 23.338262999999415} +{"id": "g0194-parceiros_ofertas-longo_contexto-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"internet_pacote_adicional": 0.0034003400340034003, "atendimento_humano": 0.0063006300630063005, "suporte_chip_esim": 0.012301230123012302, "conta_segunda_via": 0.0034003400340034003, "vas_contratacao": 0.0028002800280028, "marketplace_pedido": 0.05300530053005301, "recarga_realizar": 0.0029002900290029, "recarga_nao_creditada": 0.016101610161016102, "seguranca_perda_roubo": 0.0023002300230023, "marketplace_compra": 0.17541754175417543, "beneficios_consulta": 0.021702170217021702, "negociacao_divida": 0.001000100010001, "internet_problema_conexao": 0.004100410041004101, "parceiros_ofertas": 0.5864586458645865, "internet_consumo": 0.004300430043004301, "sem_correspondencia": 0.10451045104510451}, "confidence": 0.5005, "input_tokens": 312, "latency_ms": 24.349619999981087} +{"id": "g0194-parceiros_ofertas-longo_contexto-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 1.0000920084647786e-06, "desconto_retencao": 0.1383127247706789, "plano_troca": 1.0000920084647786e-06, "reclamacao_atendimento": 1.0000920084647786e-06, "recarga_realizar": 1.0000920084647786e-06, "vas_contratacao": 0.06140564931973742, "seguranca_perda_roubo": 0.00010000920084647787, "atendimento_humano": 1.0000920084647786e-06, "recarga_saldo": 1.0000920084647786e-06, "parceiros_ofertas": 0.7958732203362708, "conta_contestacao": 0.00010000920084647787, "marketplace_pedido": 0.004000368033859115, "marketplace_compra": 1.0000920084647786e-06, "negociacao_religacao": 0.00010000920084647787, "beneficios_consulta": 1.0000920084647786e-06, "sem_correspondencia": 0.00010000920084647787}, "confidence": 0.7643, "input_tokens": 312, "latency_ms": 23.06852500001355} +{"id": "g0194-parceiros_ofertas-longo_contexto-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"bonus_nao_recebido": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "parceiros_ofertas": 0.9999850002249969, "atendimento_humano": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "portabilidade": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 23.041761999991195} +{"id": "g0194-parceiros_ofertas-longo_contexto-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9997980004039994, "beneficios_consulta": 0.00019999960000080004, "vas_contratacao": 9.99998000004e-07, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9986, "input_tokens": 148, "latency_ms": 21.607791999997517} +{"id": "g0194-parceiros_ofertas-longo_contexto-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_explicacao": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "internet_pacote_adicional": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "negociacao_divida": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "parceiros_ofertas": 0.9999850002249969, "suporte_configuracao": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "seguranca_perda_roubo": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 24.80403900000283} +{"id": "g0194-parceiros_ofertas-longo_contexto-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "recarga_saldo": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "parceiros_ofertas": 0.9999890001209991, "vas_cancelamento": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 312, "latency_ms": 22.590787000012824} +{"id": "g0194-parceiros_ofertas-longo_contexto-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.999694971022247, "marketplace_compra": 1.0000950090258573e-06, "vas_contratacao": 1.0000950090258573e-06, "beneficios_consulta": 0.00020001900180517147, "internet_consumo": 1.0000950090258573e-06, "marketplace_pedido": 1.0000950090258573e-06, "recarga_nao_creditada": 0.00010000950090258574, "sem_correspondencia": 1.0000950090258573e-06}, "confidence": 0.9981, "input_tokens": 222, "latency_ms": 22.43367700000931} +{"id": "g0194-parceiros_ofertas-longo_contexto-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "beneficios_consulta": 0.999993000049, "marketplace_pedido": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "roaming_cobranca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 227, "latency_ms": 23.061562000009417} +{"id": "g0194-parceiros_ofertas-longo_contexto-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_segunda_via": 9.99993000049e-07, "marketplace_pedido": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "parceiros_ofertas": 0.999993000049, "vas_contratacao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 238, "latency_ms": 23.067099000002145} +{"id": "g0199-suporte_sem_sinal-regionalismo-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_saldo": 1.0000860073966358e-06, "plano_consulta": 1.0000860073966358e-06, "conta_debito_automatico_digital": 1.0000860073966358e-06, "suporte_sem_sinal": 0.9941854999529957, "suporte_configuracao": 1.0000860073966358e-06, "suporte_chip_esim": 1.0000860073966358e-06, "atendimento_humano": 1.0000860073966358e-06, "conta_explicacao": 1.0000860073966358e-06, "roaming_cobranca": 1.0000860073966358e-06, "conta_contestacao": 1.0000860073966358e-06, "reclamacao_atendimento": 1.0000860073966358e-06, "plano_nova_linha": 1.0000860073966358e-06, "negociacao_religacao": 1.0000860073966358e-06, "internet_problema_conexao": 0.0058004988429004875, "internet_consumo": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.9867, "input_tokens": 303, "latency_ms": 24.341649999996662} +{"id": "g0199-suporte_sem_sinal-regionalismo-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 1.0001860346024358e-06, "conta_vencimento": 1.0001860346024358e-06, "vas_contratacao": 1.0001860346024358e-06, "vas_cancelamento": 1.0001860346024358e-06, "internet_pacote_adicional": 1.0001860346024358e-06, "internet_problema_conexao": 0.9982856811366911, "roaming_cobranca": 1.0001860346024358e-06, "suporte_chip_esim": 1.0001860346024358e-06, "suporte_sem_sinal": 1.0001860346024358e-06, "suporte_configuracao": 1.0001860346024358e-06, "plano_nova_linha": 1.0001860346024358e-06, "conta_debito_automatico_digital": 1.0001860346024358e-06, "troca_numero": 1.0001860346024358e-06, "negociacao_divida": 1.0001860346024358e-06, "conta_contestacao": 1.0001860346024358e-06, "sem_correspondencia": 0.0017003162588241406}, "confidence": 0.9946, "input_tokens": 300, "latency_ms": 23.629846999995152} +{"id": "g0199-suporte_sem_sinal-regionalismo-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.0051, "internet_problema_conexao": 0.9746, "suporte_sem_sinal": 0.0156, "sem_correspondencia": 0.0047}, "confidence": 0.8976, "input_tokens": 147, "latency_ms": 21.441018999979633} +{"id": "g0199-suporte_sem_sinal-regionalismo-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.07060663702388023, "bonus_nao_recebido": 1.0000940088368305e-06, "suporte_configuracao": 1.0000940088368305e-06, "suporte_chip_esim": 1.0000940088368305e-06, "internet_problema_conexao": 0.9293873624120667, "negociacao_religacao": 1.0000940088368305e-06, "roaming_cobranca": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.8767, "input_tokens": 246, "latency_ms": 22.463423000004923} +{"id": "g0199-suporte_sem_sinal-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 1.0000870075696584e-06, "plano_nova_linha": 1.0000870075696584e-06, "roaming_pacote": 1.0000870075696584e-06, "internet_problema_conexao": 0.9994869553651166, "conta_vencimento": 1.0000870075696584e-06, "internet_consumo": 0.0004000348030278634, "conta_debito_automatico_digital": 1.0000870075696584e-06, "vas_cancelamento": 1.0000870075696584e-06, "atendimento_humano": 1.0000870075696584e-06, "vas_contratacao": 1.0000870075696584e-06, "suporte_configuracao": 0.00010000870075696585, "recarga_saldo": 1.0000870075696584e-06, "cancelamento_linha": 1.0000870075696584e-06, "seguranca_fraude": 1.0000870075696584e-06, "suporte_chip_esim": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9978, "input_tokens": 304, "latency_ms": 24.061557000010225} +{"id": "g0199-suporte_sem_sinal-regionalismo-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0001, "negociacao_religacao": 0.0001, "internet_problema_conexao": 0.9997, "sem_correspondencia": 0.0001}, "confidence": 0.9977, "input_tokens": 145, "latency_ms": 21.447988999995005} +{"id": "g0199-suporte_sem_sinal-regionalismo-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"cadastro_atualizacao": 1.0000870075696582e-06, "negociacao_religacao": 1.0000870075696582e-06, "suporte_sem_sinal": 1.0000870075696582e-06, "internet_pacote_adicional": 1.0000870075696582e-06, "internet_problema_conexao": 0.9927863724143998, "vas_consulta": 1.0000870075696582e-06, "conta_explicacao": 1.0000870075696582e-06, "suporte_chip_esim": 1.0000870075696582e-06, "vas_contratacao": 1.0000870075696582e-06, "recarga_saldo": 1.0000870075696582e-06, "plano_nova_linha": 1.0000870075696582e-06, "suporte_configuracao": 0.00010000870075696584, "atendimento_humano": 1.0000870075696582e-06, "internet_consumo": 0.007100617753744575, "troca_numero": 1.0000870075696582e-06, "sem_correspondencia": 1.0000870075696582e-06}, "confidence": 0.9838, "input_tokens": 299, "latency_ms": 23.188046999990775} +{"id": "g0199-suporte_sem_sinal-regionalismo-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.000500100020004001, "atendimento_humano": 0.000500100020004001, "fidelidade_resgate": 0.000500100020004001, "suporte_chip_esim": 0.000500100020004001, "negociacao_religacao": 0.000500100020004001, "desconto_retencao": 0.000500100020004001, "suporte_sem_sinal": 0.4686937387477497, "internet_problema_conexao": 0.5228045609121826, "vas_contratacao": 0.000500100020004001, "suporte_configuracao": 0.000500100020004001, "portabilidade": 0.000500100020004001, "seguranca_perda_roubo": 0.000500100020004001, "conta_explicacao": 0.000500100020004001, "roaming_pacote": 0.000500100020004001, "plano_troca": 0.000500100020004001, "sem_correspondencia": 0.002000400080016004}, "confidence": 0.7268, "input_tokens": 303, "latency_ms": 23.276740000000018} +{"id": "g0199-suporte_sem_sinal-regionalismo-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 1.0000930086498043e-06, "suporte_chip_esim": 1.0000930086498043e-06, "negociacao_religacao": 1.0000930086498043e-06, "internet_problema_conexao": 0.9932923761909856, "conta_segunda_via": 1.0000930086498043e-06, "atendimento_humano": 1.0000930086498043e-06, "seguranca_fraude": 1.0000930086498043e-06, "suporte_sem_sinal": 0.00020001860172996088, "suporte_configuracao": 0.00010000930086498044, "seguranca_perda_roubo": 1.0000930086498043e-06, "vas_contratacao": 0.005800539450168864, "sem_correspondencia": 0.0006000558051898826}, "confidence": 0.9818, "input_tokens": 290, "latency_ms": 23.29835499998012} +{"id": "g0199-suporte_sem_sinal-regionalismo-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.017300000000000003, "conta_explicacao": 0.00030000000000000003, "internet_problema_conexao": 0.9803000000000002, "negociacao_religacao": 0.00030000000000000003, "fidelidade_resgate": 0.00040000000000000013, "suporte_configuracao": 0.00030000000000000003, "suporte_chip_esim": 0.00030000000000000003, "sem_correspondencia": 0.0008000000000000003}, "confidence": 0.9478, "input_tokens": 244, "latency_ms": 22.703662999987273} +{"id": "g0199-suporte_sem_sinal-regionalismo-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.0028002800280028, "suporte_chip_esim": 0.001000100010001, "suporte_sem_sinal": 0.018801880188018802, "troca_numero": 0.005100510051005101, "suporte_configuracao": 0.0014001400140014, "recarga_saldo": 0.0009000900090009, "beneficios_consulta": 0.0009000900090009, "seguranca_perda_roubo": 0.001000100010001, "internet_problema_conexao": 0.9647964796479648, "reclamacao_atendimento": 0.0012001200120012, "negociacao_religacao": 0.0011001100110011003, "sem_correspondencia": 0.001000100010001}, "confidence": 0.9151, "input_tokens": 288, "latency_ms": 22.513957999990453} +{"id": "g0199-suporte_sem_sinal-regionalismo-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0000930086498043e-06, "negociacao_religacao": 1.0000930086498043e-06, "negociacao_divida": 1.0000930086498043e-06, "internet_problema_conexao": 0.9999929993489394, "suporte_chip_esim": 1.0000930086498043e-06, "suporte_configuracao": 1.0000930086498043e-06, "conta_segunda_via": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9993, "input_tokens": 244, "latency_ms": 23.96374700001047} +{"id": "g0200-suporte_sem_sinal-emocional-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.8074, "internet_problema_conexao": 0.1879, "negociacao_religacao": 0.0023, "sem_correspondencia": 0.0024}, "confidence": 0.6284, "input_tokens": 141, "latency_ms": 24.222532999999657} +{"id": "g0200-suporte_sem_sinal-emocional-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.00010001940376433027, "suporte_chip_esim": 1.0001940376433027e-06, "negociacao_religacao": 1.0001940376433027e-06, "roaming_duvida": 0.00010001940376433027, "internet_problema_conexao": 0.9989938047981308, "suporte_sem_sinal": 0.00010001940376433027, "negociacao_divida": 1.0001940376433027e-06, "conta_contestacao": 1.0001940376433027e-06, "vas_cancelamento": 1.0001940376433027e-06, "recarga_realizar": 1.0001940376433027e-06, "atendimento_humano": 0.0003000582112929908, "sem_correspondencia": 0.0004000776150573211}, "confidence": 0.9952, "input_tokens": 291, "latency_ms": 23.258888000015077} +{"id": "g0200-suporte_sem_sinal-emocional-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.00019999960000080004, "suporte_chip_esim": 0.00019999960000080004, "roaming_duvida": 0.0004999990000020001, "suporte_configuracao": 0.00019999960000080004, "internet_problema_conexao": 9.999980000040002e-05, "vas_cancelamento": 9.99998000004e-07, "suporte_sem_sinal": 0.9987980024039954, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9946, "input_tokens": 245, "latency_ms": 30.277089999998452} +{"id": "g0200-suporte_sem_sinal-emocional-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0132, "internet_problema_conexao": 0.9859, "negociacao_religacao": 0.0003, "sem_correspondencia": 0.0006}, "confidence": 0.9434, "input_tokens": 145, "latency_ms": 21.480445000008785} +{"id": "g0200-suporte_sem_sinal-emocional-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.00020000000000000004, "internet_pacote_adicional": 0.0005000000000000001, "suporte_chip_esim": 0.00020000000000000004, "vas_contratacao": 0.00020000000000000004, "conta_pagamento_confirmacao": 0.00010000000000000002, "internet_problema_conexao": 0.7715000000000001, "suporte_sem_sinal": 0.00020000000000000004, "conta_contestacao": 0.00020000000000000004, "troca_numero": 0.0020000000000000005, "beneficios_consulta": 0.00020000000000000004, "suporte_configuracao": 0.00020000000000000004, "sem_correspondencia": 0.22450000000000003}, "confidence": 0.7729, "input_tokens": 282, "latency_ms": 24.24212900001521} +{"id": "g0200-suporte_sem_sinal-emocional-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.00030003000300029994, "conta_segunda_via": 0.0002000200020002, "negociacao_religacao": 0.0002000200020002, "conta_vencimento": 0.0002000200020002, "suporte_chip_esim": 0.9925992599259925, "internet_problema_conexao": 0.0006000600060005999, "suporte_sem_sinal": 0.005000500050005, "sem_correspondencia": 0.0009000900090008999}, "confidence": 0.9744, "input_tokens": 239, "latency_ms": 24.550713999985874} +{"id": "g0200-suporte_sem_sinal-emocional-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.005499450054994501, "fidelidade_pontos": 0.00029997000299970003, "recarga_realizar": 0.00029997000299970003, "negociacao_religacao": 0.00039996000399960006, "conta_explicacao": 0.00039996000399960006, "roaming_cobranca": 0.0201979802019798, "suporte_chip_esim": 0.0007999200079992001, "suporte_configuracao": 0.00039996000399960006, "internet_problema_conexao": 0.034596540345965404, "roaming_duvida": 0.0010998900109989002, "suporte_sem_sinal": 0.9347065293470652, "sem_correspondencia": 0.0012998700129987}, "confidence": 0.8702, "input_tokens": 291, "latency_ms": 23.67819400001281} +{"id": "g0200-suporte_sem_sinal-emocional-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0007999999999999998, "cancelamento_linha": 0.013899999999999996, "suporte_sem_sinal": 0.0004999999999999999, "negociacao_religacao": 0.0004999999999999999, "internet_problema_conexao": 0.9823999999999998, "seguranca_perda_roubo": 0.0006999999999999999, "suporte_chip_esim": 0.0005999999999999998, "sem_correspondencia": 0.0005999999999999998}, "confidence": 0.9498, "input_tokens": 231, "latency_ms": 22.635926000020845} +{"id": "g0200-suporte_sem_sinal-emocional-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.0003, "reclamacao_atendimento": 0.0547, "suporte_sem_sinal": 0.894, "suporte_configuracao": 0.0011, "plano_consulta": 0.0003, "roaming_cobranca": 0.0006, "internet_problema_conexao": 0.043, "fidelidade_pontos": 0.0003, "bonus_nao_recebido": 0.0003, "negociacao_religacao": 0.0003, "suporte_chip_esim": 0.0007, "sem_correspondencia": 0.0044}, "confidence": 0.8199, "input_tokens": 288, "latency_ms": 22.360294999998587} +{"id": "g0200-suporte_sem_sinal-emocional-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9953995399539953, "suporte_sem_sinal": 0.0036003600360036, "negociacao_religacao": 0.00010001000100010001, "sem_correspondencia": 0.0009000900090009}, "confidence": 0.9765, "input_tokens": 141, "latency_ms": 21.555219999982} +{"id": "g0200-suporte_sem_sinal-emocional-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.0015000000000000002, "suporte_sem_sinal": 0.9983000000000001, "negociacao_religacao": 0.00010000000000000002, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9902, "input_tokens": 138, "latency_ms": 21.533474000023034} +{"id": "g0200-suporte_sem_sinal-emocional-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.051405140514051414, "internet_problema_conexao": 0.8633863386338634, "negociacao_religacao": 0.04260426042604261, "sem_correspondencia": 0.04260426042604261}, "confidence": 0.6042, "input_tokens": 145, "latency_ms": 21.441525000000183} +{"id": "g0201-suporte_sem_sinal-longo_contexto-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.08630863086308631, "portabilidade": 0.00010001000100010001, "suporte_configuracao": 0.00010001000100010001, "negociacao_religacao": 0.00010001000100010001, "suporte_chip_esim": 0.00010001000100010001, "internet_problema_conexao": 0.9130913091309131, "troca_numero": 0.00010001000100010001, "sem_correspondencia": 0.00010001000100010001}, "confidence": 0.8554, "input_tokens": 257, "latency_ms": 22.75486599998544} +{"id": "g0201-suporte_sem_sinal-longo_contexto-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 226, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 1.0000980096049412e-06, "suporte_sem_sinal": 0.9996979704010993, "internet_problema_conexao": 0.00030002940288148235, "sem_correspondencia": 1.0000980096049412e-06}, "confidence": 0.9974, "input_tokens": 181, "latency_ms": 21.95631099999673} +{"id": "g0201-suporte_sem_sinal-longo_contexto-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "suporte_chip_esim", "probabilities": {"internet_problema_conexao": 0.31353135313531355, "suporte_configuracao": 0.022202220222022204, "cadastro_atualizacao": 0.0184018401840184, "suporte_chip_esim": 0.5767576757675767, "negociacao_religacao": 0.0173017301730173, "fidelidade_pontos": 0.0184018401840184, "suporte_sem_sinal": 0.0167016701670167, "sem_correspondencia": 0.0167016701670167}, "confidence": 0.4615, "input_tokens": 270, "latency_ms": 22.575380000006362} +{"id": "g0201-suporte_sem_sinal-longo_contexto-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.999, "negociacao_religacao": 0.0001, "suporte_sem_sinal": 0.0008, "sem_correspondencia": 0.0001}, "confidence": 0.9938, "input_tokens": 171, "latency_ms": 20.888229999997066} +{"id": "g0201-suporte_sem_sinal-longo_contexto-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 218, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.00020002000200020003, "suporte_sem_sinal": 0.018001800180018, "suporte_chip_esim": 0.00020002000200020003, "vas_cancelamento": 0.00020002000200020003, "marketplace_compra": 0.00020002000200020003, "internet_problema_conexao": 0.9807980798079808, "negociacao_religacao": 0.00020002000200020003, "sem_correspondencia": 0.00020002000200020003}, "confidence": 0.9509, "input_tokens": 268, "latency_ms": 21.989244999986113} +{"id": "g0201-suporte_sem_sinal-longo_contexto-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 254, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.009500950095009501, "negociacao_religacao": 0.0046004600460046, "internet_problema_conexao": 0.9806980698069807, "sem_correspondencia": 0.005200520052005201}, "confidence": 0.9164, "input_tokens": 178, "latency_ms": 22.55196400000159} +{"id": "g0201-suporte_sem_sinal-longo_contexto-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 216, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"atendimento_humano": 0.07158568286342731, "marketplace_pedido": 0.0008998200359928015, "recarga_saldo": 0.0008998200359928015, "roaming_duvida": 0.0021995600879824036, "suporte_chip_esim": 0.0008998200359928015, "seguranca_fraude": 0.0008998200359928015, "conta_explicacao": 0.0008998200359928015, "negociacao_religacao": 0.0009998000399920016, "suporte_sem_sinal": 0.0008998200359928015, "vas_contratacao": 0.0008998200359928015, "conta_debito_automatico_digital": 0.0008998200359928015, "internet_problema_conexao": 0.9027194561087784, "parceiros_ofertas": 0.0009998000399920016, "plano_consulta": 0.0008998200359928015, "suporte_configuracao": 0.01249750049990002, "sem_correspondencia": 0.0008998200359928015}, "confidence": 0.8465, "input_tokens": 326, "latency_ms": 23.39860699999008} +{"id": "g0201-suporte_sem_sinal-longo_contexto-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 209, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.00030000000000000003, "internet_problema_conexao": 0.8761000000000001, "suporte_sem_sinal": 0.12330000000000002, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.7265, "input_tokens": 174, "latency_ms": 20.998064999986354} +{"id": "g0201-suporte_sem_sinal-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 224, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.0035, "internet_problema_conexao": 0.9855, "suporte_configuracao": 0.005, "sem_correspondencia": 0.006}, "confidence": 0.9341, "input_tokens": 174, "latency_ms": 21.153768000004902} +{"id": "g0201-suporte_sem_sinal-longo_contexto-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 216, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"troca_numero": 0.00039996000399960006, "suporte_configuracao": 0.00039996000399960006, "suporte_chip_esim": 0.00019998000199980003, "negociacao_religacao": 0.00019998000199980003, "suporte_sem_sinal": 0.035396460353964605, "roaming_pacote": 0.00019998000199980003, "internet_problema_conexao": 0.963003699630037, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9195, "input_tokens": 252, "latency_ms": 22.657562999995662} +{"id": "g0201-suporte_sem_sinal-longo_contexto-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"marketplace_pedido": 0.0005000500050005002, "troca_numero": 0.0013001300130013002, "fidelidade_resgate": 0.0010001000100010003, "parceiros_ofertas": 0.0005000500050005002, "roaming_pacote": 0.0009000900090009002, "suporte_configuracao": 0.0005000500050005002, "plano_nova_linha": 0.0005000500050005002, "suporte_sem_sinal": 0.0005000500050005002, "internet_problema_conexao": 0.9927992799279929, "negociacao_religacao": 0.0005000500050005002, "suporte_chip_esim": 0.0005000500050005002, "sem_correspondencia": 0.0005000500050005002}, "confidence": 0.9758, "input_tokens": 304, "latency_ms": 22.313581999981125} +{"id": "g0201-suporte_sem_sinal-longo_contexto-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9927960288158847, "suporte_sem_sinal": 0.006299974800100799, "conta_vencimento": 9.999960000159999e-05, "negociacao_religacao": 9.999960000159999e-07, "recarga_realizar": 9.999960000159999e-07, "parceiros_ofertas": 9.999960000159999e-07, "suporte_configuracao": 0.00039999840000639995, "suporte_chip_esim": 9.999960000159999e-05, "fidelidade_pontos": 9.999960000159999e-05, "reclamacao_atendimento": 9.999960000159999e-05, "conta_debito_automatico_digital": 9.999960000159999e-07, "sem_correspondencia": 9.999960000159999e-05}, "confidence": 0.9809, "input_tokens": 327, "latency_ms": 22.93606899999645} +{"id": "g0203-suporte_configuracao-curto_neutro-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 9.999900000999992e-05, "vas_consulta": 9.999900000999991e-07, "reclamacao_atendimento": 9.999900000999991e-07, "seguranca_fraude": 9.999900000999991e-07, "conta_explicacao": 9.999900000999991e-07, "internet_problema_conexao": 9.999900000999991e-07, "parceiros_ofertas": 9.999900000999991e-07, "marketplace_compra": 9.999900000999991e-07, "internet_pacote_adicional": 9.999900000999991e-07, "suporte_configuracao": 0.9998900010999892, "suporte_sem_sinal": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9996, "input_tokens": 282, "latency_ms": 22.484792999989622} +{"id": "g0203-suporte_configuracao-curto_neutro-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 9.999890001209994e-07, "seguranca_fraude": 9.999890001209994e-07, "seguranca_perda_roubo": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "suporte_configuracao": 0.9999890001209993, "desconto_retencao": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 275, "latency_ms": 22.473301999980322} +{"id": "g0203-suporte_configuracao-curto_neutro-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.00010000930086498046, "suporte_chip_esim": 0.0002000186017299609, "internet_problema_conexao": 0.0002000186017299609, "plano_consulta": 1.0000930086498043e-06, "suporte_sem_sinal": 1.0000930086498043e-06, "seguranca_fraude": 0.0003000279025949413, "conta_explicacao": 1.0000930086498043e-06, "reclamacao_atendimento": 1.0000930086498043e-06, "internet_consumo": 1.0000930086498043e-06, "suporte_configuracao": 0.9991929249420196, "internet_pacote_adicional": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9965, "input_tokens": 288, "latency_ms": 21.77837400000726} +{"id": "g0203-suporte_configuracao-curto_neutro-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.00020004000800160035, "conta_explicacao": 0.00020004000800160035, "conta_segunda_via": 0.00020004000800160035, "suporte_sem_sinal": 0.00020004000800160035, "suporte_chip_esim": 0.0004000800160032007, "conta_vencimento": 0.00020004000800160035, "internet_problema_conexao": 0.005401080216043209, "seguranca_fraude": 0.00020004000800160035, "conta_debito_automatico_digital": 0.00020004000800160035, "roaming_duvida": 0.00020004000800160035, "seguranca_perda_roubo": 0.00020004000800160035, "conta_contestacao": 0.00020004000800160035, "suporte_configuracao": 0.9915983196639329, "recarga_nao_creditada": 0.00020004000800160035, "parceiros_ofertas": 0.00020004000800160035, "sem_correspondencia": 0.00020004000800160035}, "confidence": 0.9771, "input_tokens": 289, "latency_ms": 23.9732839999931} +{"id": "g0203-suporte_configuracao-curto_neutro-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 9.99997000009e-07, "roaming_duvida": 0.0002999991000027, "plano_nova_linha": 0.0006999979000063, "portabilidade": 9.999970000090001e-05, "vas_consulta": 0.00039999880000360003, "suporte_chip_esim": 9.999970000090001e-05, "bonus_nao_recebido": 9.99997000009e-07, "troca_numero": 9.99997000009e-07, "internet_problema_conexao": 0.025499923500229497, "suporte_sem_sinal": 9.999970000090001e-05, "suporte_configuracao": 0.9726970819087543, "sem_correspondencia": 9.999970000090001e-05}, "confidence": 0.9456, "input_tokens": 270, "latency_ms": 23.09065500000429} +{"id": "g0203-suporte_configuracao-curto_neutro-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 9.999980000039998e-07, "suporte_configuracao": 0.9996980006039987, "suporte_chip_esim": 0.0002999994000012, "sem_correspondencia": 9.999980000039998e-07}, "confidence": 0.9977, "input_tokens": 142, "latency_ms": 21.439380000003894} +{"id": "g0203-suporte_configuracao-curto_neutro-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 1.0000970094099127e-06, "suporte_chip_esim": 1.0000970094099127e-06, "suporte_configuracao": 0.9999969997089718, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9991, "input_tokens": 142, "latency_ms": 21.135049999998046} +{"id": "g0203-suporte_configuracao-curto_neutro-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_segunda_via": 0.0011001100110011003, "beneficios_consulta": 0.00020002000200020005, "roaming_pacote": 0.004800480048004801, "suporte_sem_sinal": 0.0004000400040004001, "suporte_configuracao": 0.9784978497849787, "negociacao_divida": 0.00010001000100010003, "seguranca_perda_roubo": 0.0004000400040004001, "portabilidade": 0.0025002500250025004, "internet_problema_conexao": 0.004800480048004801, "internet_consumo": 0.0018001800180018003, "fidelidade_resgate": 0.00020002000200020005, "plano_consulta": 0.00010001000100010003, "suporte_chip_esim": 0.004700470047004701, "conta_pagamento_confirmacao": 0.00010001000100010003, "seguranca_fraude": 0.00010001000100010003, "sem_correspondencia": 0.00020002000200020005}, "confidence": 0.9469, "input_tokens": 287, "latency_ms": 22.97776200001067} +{"id": "g0203-suporte_configuracao-curto_neutro-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.00019998000199980003, "suporte_chip_esim": 9.999000099990002e-05, "reclamacao_atendimento": 9.999000099990002e-05, "conta_contestacao": 9.999000099990002e-05, "suporte_configuracao": 0.9992000799920008, "bonus_nao_recebido": 9.999000099990002e-05, "suporte_sem_sinal": 9.999000099990002e-05, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9966, "input_tokens": 239, "latency_ms": 21.99329799998395} +{"id": "g0203-suporte_configuracao-curto_neutro-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_nova_linha": 1.0000970094099127e-06, "suporte_configuracao": 0.997396747484506, "suporte_chip_esim": 0.00010000970094099128, "recarga_realizar": 1.0000970094099127e-06, "internet_pacote_adicional": 0.00020001940188198256, "suporte_sem_sinal": 1.0000970094099127e-06, "internet_problema_conexao": 0.0022002134207018084, "sem_correspondencia": 0.00010000970094099128}, "confidence": 0.9903, "input_tokens": 224, "latency_ms": 21.354605999988507} +{"id": "g0203-suporte_configuracao-curto_neutro-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 1.0000910082817534e-06, "internet_pacote_adicional": 1.0000910082817534e-06, "fidelidade_resgate": 1.0000910082817534e-06, "marketplace_pedido": 1.0000910082817534e-06, "suporte_configuracao": 0.9995909627776126, "bonus_nao_recebido": 1.0000910082817534e-06, "vas_consulta": 1.0000910082817534e-06, "suporte_chip_esim": 0.00010000910082817536, "plano_troca": 1.0000910082817534e-06, "internet_problema_conexao": 0.000300027302484526, "beneficios_consulta": 1.0000910082817534e-06, "sem_correspondencia": 1.0000910082817534e-06}, "confidence": 0.998, "input_tokens": 280, "latency_ms": 21.706842000014603} +{"id": "g0203-suporte_configuracao-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.0274, "suporte_sem_sinal": 0.1018, "suporte_chip_esim": 0.4286, "sem_correspondencia": 0.4422}, "confidence": 0.2389, "input_tokens": 138, "latency_ms": 20.76236099998141} +{"id": "g0204-suporte_configuracao-informal_abreviado-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9979990020009981, "suporte_chip_esim": 0.00019999980000020003, "portabilidade": 9.99999000001e-07, "cadastro_atualizacao": 0.00019999980000020003, "suporte_sem_sinal": 0.00019999980000020003, "roaming_cobranca": 9.999990000010002e-05, "internet_problema_conexao": 9.999990000010002e-05, "sem_correspondencia": 0.0011999988000012}, "confidence": 0.9919, "input_tokens": 225, "latency_ms": 21.893379000005098} +{"id": "g0204-suporte_configuracao-informal_abreviado-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_consulta": 1.0001900361068602e-06, "beneficios_consulta": 1.0001900361068602e-06, "suporte_sem_sinal": 1.0001900361068602e-06, "conta_debito_automatico_digital": 1.0001900361068602e-06, "recarga_nao_creditada": 1.0001900361068602e-06, "suporte_configuracao": 0.9962892949660435, "suporte_chip_esim": 0.00020003800722137206, "internet_problema_conexao": 0.0031005891119312667, "recarga_realizar": 1.0001900361068602e-06, "vas_consulta": 1.0001900361068602e-06, "cadastro_atualizacao": 1.0001900361068602e-06, "seguranca_fraude": 0.00020003800722137206, "roaming_duvida": 0.00010001900361068603, "portabilidade": 0.00010001900361068603, "conta_segunda_via": 1.0001900361068602e-06, "sem_correspondencia": 1.0001900361068602e-06}, "confidence": 0.9895, "input_tokens": 291, "latency_ms": 23.003617999989956} +{"id": "g0204-suporte_configuracao-informal_abreviado-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9999929993489393, "suporte_sem_sinal": 1.000093008649804e-06, "portabilidade": 1.000093008649804e-06, "roaming_duvida": 1.000093008649804e-06, "suporte_chip_esim": 1.000093008649804e-06, "beneficios_consulta": 1.000093008649804e-06, "internet_problema_conexao": 1.000093008649804e-06, "sem_correspondencia": 1.000093008649804e-06}, "confidence": 0.9996, "input_tokens": 226, "latency_ms": 22.32808599998748} +{"id": "g0204-suporte_configuracao-informal_abreviado-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9999850002249978, "suporte_chip_esim": 9.999850002249977e-07, "fidelidade_pontos": 9.999850002249977e-07, "negociacao_religacao": 9.999850002249977e-07, "roaming_duvida": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "recarga_saldo": 9.999850002249977e-07, "beneficios_consulta": 9.999850002249977e-07, "portabilidade": 9.999850002249977e-07, "troca_numero": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "suporte_sem_sinal": 9.999850002249977e-07, "cadastro_atualizacao": 9.999850002249977e-07, "marketplace_pedido": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 22.786959999990586} +{"id": "g0204-suporte_configuracao-informal_abreviado-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"vas_consulta": 9.999890001209994e-07, "seguranca_fraude": 9.999890001209994e-07, "suporte_configuracao": 0.9999890001209993, "recarga_realizar": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "internet_problema_conexao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "internet_consumo": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 282, "latency_ms": 22.527076000017132} +{"id": "g0204-suporte_configuracao-informal_abreviado-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9999889990209125, "internet_problema_conexao": 1.0000890079217046e-06, "plano_consulta": 1.0000890079217046e-06, "beneficios_consulta": 1.0000890079217046e-06, "plano_troca": 1.0000890079217046e-06, "conta_debito_automatico_digital": 1.0000890079217046e-06, "suporte_sem_sinal": 1.0000890079217046e-06, "troca_numero": 1.0000890079217046e-06, "suporte_chip_esim": 1.0000890079217046e-06, "bonus_nao_recebido": 1.0000890079217046e-06, "negociacao_divida": 1.0000890079217046e-06, "sem_correspondencia": 1.0000890079217046e-06}, "confidence": 0.9997, "input_tokens": 274, "latency_ms": 22.404117000007773} +{"id": "g0204-suporte_configuracao-informal_abreviado-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"bonus_nao_recebido": 9.99994000036e-07, "suporte_sem_sinal": 9.99994000036e-07, "suporte_configuracao": 0.9998940006359964, "suporte_chip_esim": 9.99994000036e-07, "internet_problema_conexao": 9.999940000360002e-05, "conta_vencimento": 9.99994000036e-07, "cancelamento_linha": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9992, "input_tokens": 223, "latency_ms": 21.801148999998077} +{"id": "g0204-suporte_configuracao-informal_abreviado-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.00020002000200020005, "internet_problema_conexao": 0.00020002000200020005, "suporte_configuracao": 0.9993999399939995, "sem_correspondencia": 0.00020002000200020005}, "confidence": 0.9956, "input_tokens": 145, "latency_ms": 20.72425099999009} +{"id": "g0204-suporte_configuracao-informal_abreviado-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_contestacao": 9.999930000490002e-07, "suporte_configuracao": 0.9999930000490003, "cadastro_atualizacao": 9.999930000490002e-07, "suporte_sem_sinal": 9.999930000490002e-07, "recarga_realizar": 9.999930000490002e-07, "internet_problema_conexao": 9.999930000490002e-07, "suporte_chip_esim": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9999, "input_tokens": 230, "latency_ms": 21.72224800000322} +{"id": "g0204-suporte_configuracao-informal_abreviado-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "plano_nova_linha": 9.999890001209994e-07, "suporte_configuracao": 0.9999890001209993, "internet_pacote_adicional": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 0.9999, "input_tokens": 279, "latency_ms": 22.270641999995178} +{"id": "g0204-suporte_configuracao-informal_abreviado-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "fidelidade_pontos": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "conta_debito_automatico_digital": 9.99985000224997e-07, "reclamacao_atendimento": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "suporte_configuracao": 0.9999850002249969, "internet_problema_conexao": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 22.64700799997854} +{"id": "g0204-suporte_configuracao-informal_abreviado-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.00020004000800160037, "suporte_configuracao": 0.9981996399279858, "suporte_chip_esim": 0.00020004000800160037, "seguranca_fraude": 0.00020004000800160037, "internet_problema_conexao": 0.0005001000200040009, "negociacao_divida": 0.00020004000800160037, "suporte_sem_sinal": 0.00020004000800160037, "sem_correspondencia": 0.00030006001200240054}, "confidence": 0.9912, "input_tokens": 236, "latency_ms": 21.73221699999317} +{"id": "g0206-suporte_configuracao-regionalismo-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"recarga_saldo": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "suporte_configuracao": 0.9999850002249971, "suporte_sem_sinal": 9.999850002249971e-07, "marketplace_compra": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 0.9999, "input_tokens": 291, "latency_ms": 22.610834999994722} +{"id": "g0206-suporte_configuracao-regionalismo-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.000400075614291101, "internet_problema_conexao": 0.0002000378071455505, "suporte_sem_sinal": 0.00010001890357277525, "roaming_pacote": 1.0001890357277524e-06, "plano_troca": 1.0001890357277524e-06, "negociacao_divida": 1.0001890357277524e-06, "beneficios_consulta": 1.0001890357277524e-06, "recarga_nao_creditada": 1.0001890357277524e-06, "conta_pagamento_confirmacao": 1.0001890357277524e-06, "fidelidade_resgate": 1.0001890357277524e-06, "conta_vencimento": 1.0001890357277524e-06, "suporte_configuracao": 0.9991888466920247, "negociacao_religacao": 1.0001890357277524e-06, "bonus_nao_recebido": 1.0001890357277524e-06, "recarga_saldo": 1.0001890357277524e-06, "sem_correspondencia": 0.00010001890357277525}, "confidence": 0.9965, "input_tokens": 294, "latency_ms": 22.575167000013607} +{"id": "g0206-suporte_configuracao-regionalismo-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 1.0000930086498043e-06, "suporte_sem_sinal": 1.0000930086498043e-06, "parceiros_ofertas": 1.0000930086498043e-06, "internet_problema_conexao": 1.0000930086498043e-06, "conta_segunda_via": 1.0000930086498043e-06, "suporte_configuracao": 0.9999929993489394, "seguranca_perda_roubo": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9997, "input_tokens": 238, "latency_ms": 21.69567900000402} +{"id": "g0206-suporte_configuracao-regionalismo-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 9.996001599360257e-05, "suporte_chip_esim": 9.996001599360257e-05, "suporte_configuracao": 0.998500599760096, "seguranca_fraude": 9.996001599360257e-05, "internet_consumo": 9.996001599360257e-05, "seguranca_perda_roubo": 9.996001599360257e-05, "internet_problema_conexao": 0.00019992003198720514, "bonus_nao_recebido": 9.996001599360257e-05, "suporte_sem_sinal": 0.0002998800479808077, "recarga_realizar": 9.996001599360257e-05, "vas_contratacao": 9.996001599360257e-05, "sem_correspondencia": 0.00019992003198720514}, "confidence": 0.9955, "input_tokens": 285, "latency_ms": 22.266015000013795} +{"id": "g0206-suporte_configuracao-regionalismo-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9995970012089964, "internet_problema_conexao": 9.999970000090001e-05, "portabilidade": 9.999970000090001e-05, "suporte_chip_esim": 9.999970000090001e-05, "marketplace_pedido": 9.99997000009e-07, "suporte_sem_sinal": 9.999970000090001e-05, "parceiros_ofertas": 9.99997000009e-07, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9979, "input_tokens": 231, "latency_ms": 21.74907899998857} +{"id": "g0206-suporte_configuracao-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"recarga_saldo": 0.065993400659934, "suporte_sem_sinal": 0.0034996500349965005, "seguranca_perda_roubo": 0.43855614438556145, "conta_debito_automatico_digital": 0.0962903709629037, "plano_consulta": 0.028397160283971604, "conta_explicacao": 0.04359564043595641, "suporte_chip_esim": 0.19868013198680132, "atendimento_humano": 0.0213978602139786, "vas_cancelamento": 0.0035996400359964, "internet_consumo": 0.036996300369963, "internet_problema_conexao": 0.023897610238976102, "sem_correspondencia": 0.03909609039096091}, "confidence": 0.2816, "input_tokens": 288, "latency_ms": 21.674939999996923} +{"id": "g0206-suporte_configuracao-regionalismo-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"negociacao_divida": 1.000085007225614e-06, "conta_explicacao": 1.000085007225614e-06, "vas_consulta": 1.000085007225614e-06, "fidelidade_pontos": 1.000085007225614e-06, "suporte_sem_sinal": 1.000085007225614e-06, "fidelidade_resgate": 1.000085007225614e-06, "cancelamento_linha": 1.000085007225614e-06, "recarga_realizar": 1.000085007225614e-06, "troca_numero": 1.000085007225614e-06, "suporte_chip_esim": 1.000085007225614e-06, "suporte_configuracao": 0.9999849987248915, "internet_problema_conexao": 1.000085007225614e-06, "conta_segunda_via": 1.000085007225614e-06, "parceiros_ofertas": 1.000085007225614e-06, "marketplace_compra": 1.000085007225614e-06, "sem_correspondencia": 1.000085007225614e-06}, "confidence": 0.9994, "input_tokens": 286, "latency_ms": 22.56062600000064} +{"id": "g0206-suporte_configuracao-regionalismo-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9894949915191857, "suporte_sem_sinal": 0.00010000960092168849, "internet_problema_conexao": 1.0000960092168847e-06, "beneficios_consulta": 1.0000960092168847e-06, "roaming_pacote": 1.0000960092168847e-06, "vas_contratacao": 0.010300988894933914, "suporte_chip_esim": 0.00010000960092168849, "sem_correspondencia": 1.0000960092168847e-06}, "confidence": 0.9709, "input_tokens": 226, "latency_ms": 21.768887000007453} +{"id": "g0206-suporte_configuracao-regionalismo-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 9.999930000490002e-07, "suporte_configuracao": 0.9999930000490003, "plano_consulta": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "internet_problema_conexao": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "suporte_sem_sinal": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 21.69190300000423} +{"id": "g0206-suporte_configuracao-regionalismo-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_divida": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "internet_problema_conexao": 0.9999850002249971, "conta_pagamento_confirmacao": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "suporte_sem_sinal": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 297, "latency_ms": 22.623987999992323} +{"id": "g0206-suporte_configuracao-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.5503449655034497, "suporte_sem_sinal": 0.0408959104089591, "internet_problema_conexao": 0.05849415058494151, "sem_correspondencia": 0.35026497350264973}, "confidence": 0.2838, "input_tokens": 146, "latency_ms": 20.676266999998916} +{"id": "g0206-suporte_configuracao-regionalismo-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 9.99997000009e-07, "internet_problema_conexao": 9.99997000009e-07, "suporte_configuracao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9997, "input_tokens": 151, "latency_ms": 21.337703000000374} +{"id": "g0210-suporte_chip_esim-curto_neutro-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"vas_contratacao": 9.999860001959975e-07, "recarga_nao_creditada": 9.999860001959975e-07, "suporte_configuracao": 9.999860001959975e-07, "negociacao_divida": 9.999860001959975e-07, "internet_consumo": 9.999860001959975e-07, "conta_vencimento": 9.999860001959975e-07, "portabilidade": 9.999860001959976e-05, "seguranca_perda_roubo": 9.999860001959975e-07, "cadastro_atualizacao": 9.999860001959975e-07, "roaming_pacote": 9.999860001959975e-07, "atendimento_humano": 9.999860001959975e-07, "suporte_chip_esim": 0.999886001595978, "conta_explicacao": 9.999860001959975e-07, "suporte_sem_sinal": 9.999860001959975e-07, "troca_numero": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9995, "input_tokens": 282, "latency_ms": 23.131414999994604} +{"id": "g0210-suporte_chip_esim-curto_neutro-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"roaming_cobranca": 0.011700000000000002, "plano_consulta": 0.011700000000000002, "suporte_chip_esim": 0.7982000000000001, "negociacao_religacao": 0.011000000000000001, "suporte_sem_sinal": 0.010600000000000002, "seguranca_perda_roubo": 0.021500000000000002, "internet_problema_conexao": 0.055700000000000006, "recarga_saldo": 0.011300000000000001, "suporte_configuracao": 0.017500000000000005, "desconto_retencao": 0.011000000000000001, "vas_cancelamento": 0.011300000000000001, "sem_correspondencia": 0.028500000000000004}, "confidence": 0.6184, "input_tokens": 282, "latency_ms": 22.39932999998473} +{"id": "g0210-suporte_chip_esim-curto_neutro-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.0030996900309969004, "suporte_configuracao": 0.003999600039996, "seguranca_perda_roubo": 0.0040995900409959, "recarga_saldo": 0.00019998000199980003, "portabilidade": 0.0017998200179982, "roaming_cobranca": 0.00019998000199980003, "roaming_duvida": 0.00019998000199980003, "conta_pagamento_confirmacao": 9.999000099990002e-05, "plano_nova_linha": 0.0004999500049995, "plano_consulta": 0.00019998000199980003, "fidelidade_pontos": 0.00019998000199980003, "conta_debito_automatico_digital": 0.00019998000199980003, "fidelidade_resgate": 0.00019998000199980003, "suporte_chip_esim": 0.9846015398460154, "suporte_sem_sinal": 0.00019998000199980003, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.961, "input_tokens": 285, "latency_ms": 22.605432000005976} +{"id": "g0210-suporte_chip_esim-curto_neutro-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.00039996000399960017, "roaming_pacote": 0.0006999300069993002, "plano_consulta": 0.00039996000399960017, "suporte_sem_sinal": 0.0006999300069993002, "suporte_configuracao": 0.6612338766123389, "desconto_retencao": 0.00039996000399960017, "suporte_chip_esim": 0.33246675332466763, "seguranca_fraude": 0.00039996000399960017, "vas_contratacao": 0.0013998600139986004, "fidelidade_pontos": 0.00039996000399960017, "conta_segunda_via": 0.0006999300069993002, "sem_correspondencia": 0.0007999200079992003}, "confidence": 0.7245, "input_tokens": 279, "latency_ms": 22.17140200002632} +{"id": "g0210-suporte_chip_esim-curto_neutro-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0017998200179982, "marketplace_compra": 0.0008999100089991, "seguranca_perda_roubo": 0.0007999200079992001, "conta_debito_automatico_digital": 0.0007999200079992001, "suporte_chip_esim": 0.9932006799320068, "suporte_sem_sinal": 0.0007999200079992001, "conta_vencimento": 0.0007999200079992001, "sem_correspondencia": 0.0008999100089991}, "confidence": 0.9747, "input_tokens": 235, "latency_ms": 21.703465000001643} +{"id": "g0210-suporte_chip_esim-curto_neutro-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.007599240075992403, "suporte_configuracao": 0.5567443255674434, "cancelamento_linha": 0.004499550044995501, "negociacao_divida": 0.004499550044995501, "suporte_sem_sinal": 0.004299570042995702, "suporte_chip_esim": 0.4132586741325868, "conta_debito_automatico_digital": 0.004499550044995501, "sem_correspondencia": 0.004599540045995401}, "confidence": 0.5916, "input_tokens": 235, "latency_ms": 21.65039700000193} +{"id": "g0210-suporte_chip_esim-curto_neutro-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.8284828482848285, "seguranca_perda_roubo": 0.0283028302830283, "suporte_configuracao": 0.031103110311031103, "sem_correspondencia": 0.11211121112111211}, "confidence": 0.5598, "input_tokens": 144, "latency_ms": 19.988979999993717} +{"id": "g0210-suporte_chip_esim-curto_neutro-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 29, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.8977204559088184, "suporte_sem_sinal": 0.000599880023995201, "roaming_duvida": 0.0004999000199960009, "parceiros_ofertas": 0.0004999000199960009, "suporte_chip_esim": 0.09918016396720658, "seguranca_perda_roubo": 0.0004999000199960009, "negociacao_divida": 0.0004999000199960009, "sem_correspondencia": 0.0004999000199960009}, "confidence": 0.8325, "input_tokens": 229, "latency_ms": 21.725277000001597} +{"id": "g0210-suporte_chip_esim-curto_neutro-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_compra": 0.0003000576110613237, "recarga_realizar": 0.0004000768147484317, "vas_contratacao": 1.0001920368710792e-06, "vas_cancelamento": 1.0001920368710792e-06, "vas_consulta": 1.0001920368710792e-06, "desconto_retencao": 1.0001920368710792e-06, "roaming_duvida": 1.0001920368710792e-06, "suporte_chip_esim": 0.9978915951862758, "plano_troca": 1.0001920368710792e-06, "conta_vencimento": 1.0001920368710792e-06, "suporte_sem_sinal": 0.00010001920368710793, "roaming_cobranca": 0.00010001920368710793, "seguranca_perda_roubo": 0.0007001344258097554, "suporte_configuracao": 0.00020003840737421586, "marketplace_pedido": 1.0001920368710792e-06, "sem_correspondencia": 0.0003000576110613237}, "confidence": 0.9922, "input_tokens": 285, "latency_ms": 22.455075999999963} +{"id": "g0210-suporte_chip_esim-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 23, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"troca_numero": 0.00010002000400080017, "conta_debito_automatico_digital": 0.00010002000400080017, "conta_pagamento_confirmacao": 0.00010002000400080017, "suporte_configuracao": 0.9980996199239849, "suporte_sem_sinal": 0.00010002000400080017, "seguranca_perda_roubo": 0.001200240048009602, "parceiros_ofertas": 0.00010002000400080017, "sem_correspondencia": 0.00020004000800160035}, "confidence": 0.9915, "input_tokens": 222, "latency_ms": 21.69756600000028} +{"id": "g0210-suporte_chip_esim-curto_neutro-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"marketplace_pedido": 0.016200000000000003, "seguranca_perda_roubo": 0.39970000000000006, "cadastro_atualizacao": 0.030300000000000004, "internet_pacote_adicional": 0.15900000000000003, "suporte_configuracao": 0.03230000000000001, "suporte_sem_sinal": 0.014800000000000002, "suporte_chip_esim": 0.32620000000000005, "sem_correspondencia": 0.021500000000000002}, "confidence": 0.3012, "input_tokens": 228, "latency_ms": 21.922525999997333} +{"id": "g0210-suporte_chip_esim-curto_neutro-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0016, "suporte_chip_esim": 0.9946, "seguranca_perda_roubo": 0.0018, "sem_correspondencia": 0.002}, "confidence": 0.9714, "input_tokens": 149, "latency_ms": 20.596156000010524} +{"id": "g0211-suporte_chip_esim-informal_abreviado-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.015003000600120024, "marketplace_compra": 0.00010002000400080016, "vas_consulta": 0.00020004000800160032, "internet_pacote_adicional": 0.0006001200240048009, "plano_consulta": 0.00020004000800160032, "suporte_sem_sinal": 0.0003000600120024004, "atendimento_humano": 0.00010002000400080016, "cadastro_atualizacao": 0.00010002000400080016, "plano_nova_linha": 0.00010002000400080016, "suporte_chip_esim": 0.9829965993198639, "seguranca_perda_roubo": 0.00010002000400080016, "sem_correspondencia": 0.00020004000800160032}, "confidence": 0.9606, "input_tokens": 295, "latency_ms": 22.279643000018723} +{"id": "g0211-suporte_chip_esim-informal_abreviado-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.9675032496750325, "suporte_configuracao": 0.0015998400159984002, "suporte_sem_sinal": 0.0018998100189981002, "seguranca_perda_roubo": 0.007499250074992501, "roaming_duvida": 0.0034996500349965005, "fidelidade_pontos": 0.0024997500249975004, "conta_segunda_via": 0.0036996300369963007, "sem_correspondencia": 0.0117988201179882}, "confidence": 0.9046, "input_tokens": 258, "latency_ms": 21.896495000021332} +{"id": "g0211-suporte_chip_esim-informal_abreviado-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.017501750175017504, "suporte_sem_sinal": 0.008900890089008903, "atendimento_humano": 0.20522052205220523, "recarga_nao_creditada": 0.007200720072007201, "seguranca_perda_roubo": 0.15981598159815982, "conta_pagamento_confirmacao": 0.007900790079007902, "suporte_chip_esim": 0.5557555755575558, "sem_correspondencia": 0.037703770377037704}, "confidence": 0.3965, "input_tokens": 250, "latency_ms": 21.690469999981588} +{"id": "g0211-suporte_chip_esim-informal_abreviado-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"vas_contratacao": 1.0000870075696584e-06, "internet_problema_conexao": 0.0002000174015139317, "negociacao_religacao": 1.0000870075696584e-06, "roaming_duvida": 1.0000870075696584e-06, "fidelidade_pontos": 1.0000870075696584e-06, "recarga_nao_creditada": 0.00010000870075696585, "suporte_sem_sinal": 1.0000870075696584e-06, "conta_pagamento_confirmacao": 1.0000870075696584e-06, "roaming_cobranca": 1.0000870075696584e-06, "seguranca_fraude": 1.0000870075696584e-06, "conta_segunda_via": 1.0000870075696584e-06, "marketplace_pedido": 1.0000870075696584e-06, "suporte_configuracao": 0.9996869727666305, "plano_nova_linha": 1.0000870075696584e-06, "seguranca_perda_roubo": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9984, "input_tokens": 301, "latency_ms": 22.60265399999639} +{"id": "g0211-suporte_chip_esim-informal_abreviado-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_segunda_via": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "internet_problema_conexao": 9.999850002249967e-07, "cancelamento_linha": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "recarga_nao_creditada": 9.999850002249967e-07, "seguranca_perda_roubo": 9.999850002249967e-07, "vas_cancelamento": 9.999850002249967e-07, "troca_numero": 9.999850002249967e-07, "suporte_sem_sinal": 9.999850002249967e-07, "suporte_configuracao": 9.999850002249967e-07, "suporte_chip_esim": 0.9999850002249967, "internet_pacote_adicional": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 22.51410799999576} +{"id": "g0211-suporte_chip_esim-informal_abreviado-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0007999200079992001, "suporte_chip_esim": 0.7196280371962804, "reclamacao_atendimento": 0.0007999200079992001, "internet_problema_conexao": 0.0010998900109989002, "roaming_pacote": 0.0007999200079992001, "suporte_sem_sinal": 0.0007999200079992001, "suporte_configuracao": 0.2752724727527247, "sem_correspondencia": 0.0007999200079992001}, "confidence": 0.6983, "input_tokens": 244, "latency_ms": 21.83286299998599} +{"id": "g0211-suporte_chip_esim-informal_abreviado-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"cadastro_atualizacao": 0.0038000000000000004, "conta_segunda_via": 0.021000000000000005, "suporte_configuracao": 0.0014000000000000002, "roaming_duvida": 0.004400000000000001, "marketplace_pedido": 0.0014000000000000002, "vas_cancelamento": 0.007700000000000001, "suporte_chip_esim": 0.8794000000000001, "seguranca_perda_roubo": 0.028000000000000004, "conta_debito_automatico_digital": 0.0016000000000000003, "bonus_nao_recebido": 0.0013000000000000002, "parceiros_ofertas": 0.0020000000000000005, "negociacao_divida": 0.0013000000000000002, "vas_consulta": 0.007300000000000001, "plano_nova_linha": 0.0012000000000000001, "suporte_sem_sinal": 0.0016000000000000003, "sem_correspondencia": 0.03660000000000001}, "confidence": 0.7798, "input_tokens": 302, "latency_ms": 22.63638200000173} +{"id": "g0211-suporte_chip_esim-informal_abreviado-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.1667, "seguranca_perda_roubo": 0.026, "suporte_chip_esim": 0.6242, "sem_correspondencia": 0.1831}, "confidence": 0.2798, "input_tokens": 166, "latency_ms": 20.556839000022364} +{"id": "g0211-suporte_chip_esim-informal_abreviado-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.033, "suporte_chip_esim": 0.673, "suporte_configuracao": 0.2185, "sem_correspondencia": 0.0755}, "confidence": 0.3461, "input_tokens": 160, "latency_ms": 20.012211000022262} +{"id": "g0211-suporte_chip_esim-informal_abreviado-09-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_sem_sinal": 9.998000399920017e-05, "suporte_chip_esim": 0.9991001799640072, "seguranca_perda_roubo": 9.998000399920017e-05, "suporte_configuracao": 9.998000399920017e-05, "vas_cancelamento": 9.998000399920017e-05, "internet_pacote_adicional": 9.998000399920017e-05, "beneficios_consulta": 9.998000399920017e-05, "sem_correspondencia": 0.00029994001199760045}, "confidence": 0.9967, "input_tokens": 245, "latency_ms": 22.226465000017015} +{"id": "g0211-suporte_chip_esim-informal_abreviado-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0023002300230023005, "suporte_chip_esim": 0.8892889288928894, "suporte_configuracao": 0.10621062106210623, "sem_correspondencia": 0.0022002200220022005}, "confidence": 0.7329, "input_tokens": 162, "latency_ms": 20.97672100001091} +{"id": "g0211-suporte_chip_esim-informal_abreviado-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0004999500049995, "recarga_nao_creditada": 0.00019998000199980003, "suporte_sem_sinal": 9.999000099990002e-05, "vas_contratacao": 9.999000099990002e-05, "roaming_cobranca": 9.999000099990002e-05, "bonus_nao_recebido": 9.999000099990002e-05, "suporte_chip_esim": 0.9974002599740026, "seguranca_perda_roubo": 0.0007999200079992001, "conta_explicacao": 0.00019998000199980003, "plano_troca": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.9908, "input_tokens": 296, "latency_ms": 21.837420999986534} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0005, "suporte_configuracao": 0.0012, "suporte_chip_esim": 0.9963, "sem_correspondencia": 0.002}, "confidence": 0.9799, "input_tokens": 150, "latency_ms": 20.866264000005685} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 151, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_debito_automatico_digital": 0.00019998000199980009, "suporte_sem_sinal": 0.00019998000199980009, "seguranca_perda_roubo": 0.9883011698830119, "suporte_configuracao": 0.0006999300069993002, "recarga_nao_creditada": 0.0002999700029997001, "conta_segunda_via": 0.00019998000199980009, "suporte_chip_esim": 0.008299170082991704, "sem_correspondencia": 0.0017998200179982005}, "confidence": 0.964, "input_tokens": 265, "latency_ms": 23.19621199998778} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 9.997000899730082e-05, "conta_pagamento_confirmacao": 0.0024992502249325203, "suporte_sem_sinal": 9.997000899730082e-05, "marketplace_pedido": 9.997000899730082e-05, "suporte_chip_esim": 0.9944016794961512, "troca_numero": 0.0005998200539838048, "desconto_retencao": 9.997000899730082e-05, "conta_vencimento": 9.997000899730082e-05, "atendimento_humano": 9.997000899730082e-05, "conta_debito_automatico_digital": 9.997000899730082e-05, "cadastro_atualizacao": 9.997000899730082e-05, "seguranca_fraude": 9.997000899730082e-05, "cancelamento_linha": 9.997000899730082e-05, "seguranca_perda_roubo": 9.997000899730082e-05, "suporte_configuracao": 0.0012996101169649105, "sem_correspondencia": 9.997000899730082e-05}, "confidence": 0.9848, "input_tokens": 287, "latency_ms": 22.626687000013135} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9999930000490003, "suporte_sem_sinal": 9.999930000490002e-07, "marketplace_pedido": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "suporte_chip_esim": 9.999930000490002e-07, "seguranca_perda_roubo": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9999, "input_tokens": 249, "latency_ms": 21.746755000009443} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"conta_vencimento": 1.000191036487969e-06, "conta_debito_automatico_digital": 0.00010001910364879691, "suporte_configuracao": 0.9986907499332371, "marketplace_compra": 1.000191036487969e-06, "suporte_sem_sinal": 0.0005000955182439845, "fidelidade_pontos": 1.000191036487969e-06, "portabilidade": 1.000191036487969e-06, "internet_pacote_adicional": 0.0003000573109463907, "conta_segunda_via": 1.000191036487969e-06, "conta_explicacao": 1.000191036487969e-06, "vas_consulta": 1.000191036487969e-06, "plano_troca": 1.000191036487969e-06, "vas_contratacao": 0.00010001910364879691, "internet_consumo": 0.00020003820729759382, "seguranca_perda_roubo": 1.000191036487969e-06, "sem_correspondencia": 0.00010001910364879691}, "confidence": 0.9948, "input_tokens": 291, "latency_ms": 22.473636999990276} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_chip_esim": 0.00020001880176736612, "suporte_sem_sinal": 1.0000940088368305e-06, "beneficios_consulta": 1.0000940088368305e-06, "internet_consumo": 0.9997939806341795, "suporte_configuracao": 1.0000940088368305e-06, "conta_explicacao": 1.0000940088368305e-06, "seguranca_perda_roubo": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.9984, "input_tokens": 239, "latency_ms": 21.68323899999791} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"plano_consulta": 0.0006000600060006001, "conta_segunda_via": 0.0007000700070007002, "bonus_nao_recebido": 0.0004000400040004001, "suporte_configuracao": 0.003300330033003301, "roaming_pacote": 0.0004000400040004001, "suporte_chip_esim": 0.9304930493049306, "beneficios_consulta": 0.0005000500050005002, "fidelidade_pontos": 0.0004000400040004001, "cancelamento_linha": 0.03690369036903691, "seguranca_perda_roubo": 0.014801480148014804, "recarga_saldo": 0.0007000700070007002, "internet_problema_conexao": 0.006800680068006801, "suporte_sem_sinal": 0.0008000800080008002, "vas_consulta": 0.0004000400040004001, "negociacao_religacao": 0.0005000500050005002, "sem_correspondencia": 0.0023002300230023005}, "confidence": 0.8705, "input_tokens": 289, "latency_ms": 22.50886100000571} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 1.0000890079217048e-06, "troca_numero": 1.0000890079217048e-06, "seguranca_fraude": 1.0000890079217048e-06, "conta_explicacao": 1.0000890079217048e-06, "conta_vencimento": 1.0000890079217048e-06, "cadastro_atualizacao": 1.0000890079217048e-06, "suporte_chip_esim": 1.0000890079217048e-06, "reclamacao_atendimento": 0.9999889990209128, "conta_debito_automatico_digital": 1.0000890079217048e-06, "conta_contestacao": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9997, "input_tokens": 282, "latency_ms": 22.29358599998932} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"fidelidade_pontos": 9.999860001959973e-05, "parceiros_ofertas": 9.999860001959973e-07, "suporte_configuracao": 9.999860001959973e-07, "suporte_sem_sinal": 9.999860001959973e-07, "plano_nova_linha": 9.999860001959973e-07, "vas_consulta": 9.999860001959973e-07, "seguranca_fraude": 9.999860001959973e-07, "vas_cancelamento": 9.999860001959973e-07, "beneficios_consulta": 9.999860001959973e-07, "recarga_realizar": 9.999860001959973e-07, "seguranca_perda_roubo": 9.999860001959973e-07, "internet_problema_conexao": 9.999860001959973e-07, "desconto_retencao": 9.999860001959973e-07, "conta_pagamento_confirmacao": 9.999860001959973e-07, "suporte_chip_esim": 0.9998860015959777, "sem_correspondencia": 9.999860001959973e-07}, "confidence": 0.9995, "input_tokens": 289, "latency_ms": 22.754482999999937} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.11519999999999997, "seguranca_perda_roubo": 0.13569999999999996, "marketplace_pedido": 0.004199999999999999, "conta_debito_automatico_digital": 0.0016999999999999995, "bonus_nao_recebido": 0.0022999999999999995, "suporte_configuracao": 0.0016999999999999995, "plano_nova_linha": 0.004599999999999999, "marketplace_compra": 0.0023999999999999994, "conta_contestacao": 0.7194999999999999, "parceiros_ofertas": 0.0015999999999999996, "suporte_sem_sinal": 0.0016999999999999995, "sem_correspondencia": 0.009399999999999999}, "confidence": 0.6299, "input_tokens": 299, "latency_ms": 22.42592999999715} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 0.00010001920368710793, "recarga_nao_creditada": 0.0003000576110613237, "conta_vencimento": 1.0001920368710792e-06, "beneficios_consulta": 1.0001920368710792e-06, "vas_contratacao": 1.0001920368710792e-06, "reclamacao_atendimento": 1.0001920368710792e-06, "troca_numero": 1.0001920368710792e-06, "seguranca_perda_roubo": 1.0001920368710792e-06, "suporte_chip_esim": 0.9994919024452694, "suporte_sem_sinal": 1.0001920368710792e-06, "suporte_configuracao": 0.00010001920368710793, "sem_correspondencia": 1.0001920368710792e-06}, "confidence": 0.9971, "input_tokens": 277, "latency_ms": 22.227347000011832} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "seguranca_perda_roubo": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "seguranca_fraude": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "recarga_nao_creditada": 0.9999890001209989, "suporte_configuracao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 22.35144799999489} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_problema_conexao": 0.28687131286871315, "marketplace_pedido": 0.0021997800219978004, "conta_segunda_via": 0.0021997800219978004, "conta_contestacao": 0.0021997800219978004, "plano_consulta": 0.004399560043995601, "suporte_chip_esim": 0.0021997800219978004, "conta_debito_automatico_digital": 0.0023997600239976003, "seguranca_fraude": 0.10568943105689431, "portabilidade": 0.0021997800219978004, "seguranca_perda_roubo": 0.5851414858514149, "roaming_cobranca": 0.0022997700229977, "sem_correspondencia": 0.0021997800219978004}, "confidence": 0.5807, "input_tokens": 287, "latency_ms": 22.23046599999634} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.18311831183118313, "seguranca_fraude": 0.4977497749774977, "suporte_chip_esim": 0.14711471147114713, "sem_correspondencia": 0.172017201720172}, "confidence": 0.1035, "input_tokens": 159, "latency_ms": 20.545286999976042} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_pagamento_confirmacao": 0.0005999400059993998, "conta_segunda_via": 0.0006999300069992999, "internet_problema_conexao": 0.7773222677732224, "seguranca_perda_roubo": 0.027997200279971997, "marketplace_compra": 0.0007999200079991999, "plano_nova_linha": 0.0008999100089990998, "vas_contratacao": 0.0017998200179981997, "recarga_realizar": 0.0007999200079991999, "suporte_chip_esim": 0.0008999100089990998, "atendimento_humano": 0.03289671032896709, "conta_debito_automatico_digital": 0.0006999300069992999, "bonus_nao_recebido": 0.0007999200079991999, "seguranca_fraude": 0.15128487151284867, "recarga_saldo": 0.0007999200079991999, "plano_consulta": 0.0007999200079991999, "sem_correspondencia": 0.0008999100089990998}, "confidence": 0.7235, "input_tokens": 296, "latency_ms": 22.147310000008247} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.063006300630063, "vas_contratacao": 0.0692069206920692, "seguranca_perda_roubo": 0.063006300630063, "roaming_cobranca": 0.3151315131513151, "seguranca_fraude": 0.063006300630063, "bonus_nao_recebido": 0.04760476047604761, "conta_explicacao": 0.0692069206920692, "conta_vencimento": 0.06710671067106712, "suporte_chip_esim": 0.063006300630063, "conta_contestacao": 0.06710671067106712, "negociacao_divida": 0.04760476047604761, "sem_correspondencia": 0.06500650065006501}, "confidence": 0.0903, "input_tokens": 290, "latency_ms": 22.442122999990488} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0631, "seguranca_fraude": 0.1143, "suporte_chip_esim": 0.7872, "sem_correspondencia": 0.0354}, "confidence": 0.4742, "input_tokens": 155, "latency_ms": 20.585353000001305} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.7313731373137314, "suporte_chip_esim": 0.012201220122012203, "seguranca_fraude": 0.24692469246924695, "sem_correspondencia": 0.009500950095009501}, "confidence": 0.5149, "input_tokens": 156, "latency_ms": 20.668941000025143} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9402059794020599, "suporte_chip_esim": 0.0011998800119988001, "seguranca_fraude": 0.057394260573942604, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.8284, "input_tokens": 155, "latency_ms": 20.6273089999911} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"seguranca_fraude": 0.06710000000000003, "plano_nova_linha": 0.8498000000000003, "suporte_chip_esim": 0.005500000000000001, "roaming_cobranca": 0.002500000000000001, "conta_segunda_via": 0.002200000000000001, "internet_pacote_adicional": 0.002300000000000001, "seguranca_perda_roubo": 0.032700000000000014, "internet_problema_conexao": 0.002200000000000001, "cadastro_atualizacao": 0.002300000000000001, "desconto_retencao": 0.002200000000000001, "fidelidade_pontos": 0.025700000000000008, "sem_correspondencia": 0.005500000000000001}, "confidence": 0.7319, "input_tokens": 286, "latency_ms": 22.644966000001432} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.0009, "suporte_chip_esim": 0.0009, "seguranca_perda_roubo": 0.6864, "internet_pacote_adicional": 0.0009, "marketplace_pedido": 0.0009, "cadastro_atualizacao": 0.0009, "parceiros_ofertas": 0.0009, "recarga_saldo": 0.0009, "troca_numero": 0.0281, "vas_consulta": 0.001, "seguranca_fraude": 0.2773, "sem_correspondencia": 0.0009}, "confidence": 0.6893, "input_tokens": 275, "latency_ms": 22.5674180000226} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"internet_consumo": 0.00010002000400080017, "seguranca_perda_roubo": 0.010302060412082417, "seguranca_fraude": 0.9114822964592919, "marketplace_pedido": 0.00010002000400080017, "internet_pacote_adicional": 0.00010002000400080017, "portabilidade": 0.0009001800360072014, "roaming_duvida": 0.00010002000400080017, "atendimento_humano": 0.040708141628325666, "cadastro_atualizacao": 0.00010002000400080017, "suporte_chip_esim": 0.03590718143628726, "parceiros_ofertas": 0.00010002000400080017, "sem_correspondencia": 0.00010002000400080017}, "confidence": 0.8407, "input_tokens": 281, "latency_ms": 22.329735999988998} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.5243, "fidelidade_pontos": 0.0033, "conta_explicacao": 0.0021, "seguranca_fraude": 0.0876, "seguranca_perda_roubo": 0.3747, "suporte_chip_esim": 0.0033, "marketplace_compra": 0.0021, "sem_correspondencia": 0.0026}, "confidence": 0.5197, "input_tokens": 236, "latency_ms": 21.654673999989882} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.2519, "suporte_chip_esim": 0.2441, "seguranca_perda_roubo": 0.2441, "sem_correspondencia": 0.2599}, "confidence": 0.0002, "input_tokens": 158, "latency_ms": 20.58685500000479} +{"id": "g0220-seguranca_perda_roubo-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"marketplace_compra": 0.0002999400119976006, "internet_consumo": 0.0008998200359928018, "seguranca_fraude": 0.9869026194761052, "recarga_realizar": 0.00039992001599680084, "conta_explicacao": 0.00039992001599680084, "suporte_sem_sinal": 0.000499900019996001, "conta_debito_automatico_digital": 0.00039992001599680084, "portabilidade": 0.00039992001599680084, "suporte_chip_esim": 0.00039992001599680084, "troca_numero": 0.0002999400119976006, "roaming_pacote": 0.000499900019996001, "conta_contestacao": 0.00039992001599680084, "marketplace_pedido": 0.00039992001599680084, "vas_cancelamento": 0.006998600279944015, "cadastro_atualizacao": 0.00039992001599680084, "sem_correspondencia": 0.00039992001599680084}, "confidence": 0.9665, "input_tokens": 289, "latency_ms": 22.6168629999961} +{"id": "g0220-seguranca_perda_roubo-regionalismo-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.3899610038996101, "reclamacao_atendimento": 0.00019998000199980003, "recarga_nao_creditada": 0.00019998000199980003, "recarga_realizar": 0.00019998000199980003, "seguranca_fraude": 0.2808719128087191, "suporte_chip_esim": 0.009699030096990302, "conta_explicacao": 0.00019998000199980003, "vas_cancelamento": 0.00019998000199980003, "seguranca_perda_roubo": 0.31336866313368666, "internet_pacote_adicional": 0.0008999100089991, "atendimento_humano": 0.0006999300069993001, "internet_consumo": 0.0008999100089991, "bonus_nao_recebido": 0.00019998000199980003, "plano_nova_linha": 0.00019998000199980003, "plano_consulta": 0.00019998000199980003, "sem_correspondencia": 0.001999800019998}, "confidence": 0.5759, "input_tokens": 290, "latency_ms": 22.665789999990693} +{"id": "g0220-seguranca_perda_roubo-regionalismo-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"portabilidade": 0.0018, "suporte_chip_esim": 0.0014, "reclamacao_atendimento": 0.0012, "conta_vencimento": 0.0013, "roaming_duvida": 0.0058, "plano_troca": 0.0012, "seguranca_perda_roubo": 0.8693, "recarga_saldo": 0.0011, "desconto_retencao": 0.0012, "troca_numero": 0.0016, "seguranca_fraude": 0.1053, "internet_problema_conexao": 0.004, "fidelidade_resgate": 0.0012, "internet_pacote_adicional": 0.0012, "recarga_nao_creditada": 0.0012, "sem_correspondencia": 0.0012}, "confidence": 0.8144, "input_tokens": 292, "latency_ms": 22.63858599999935} +{"id": "g0220-seguranca_perda_roubo-regionalismo-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.06301890567170153, "suporte_chip_esim": 0.0008002400720216068, "reclamacao_atendimento": 0.0003000900270081025, "portabilidade": 0.0003000900270081025, "seguranca_fraude": 0.9148744623387018, "fidelidade_resgate": 0.0003000900270081025, "negociacao_divida": 0.0003000900270081025, "vas_consulta": 0.0003000900270081025, "conta_explicacao": 0.0003000900270081025, "parceiros_ofertas": 0.0003000900270081025, "recarga_realizar": 0.0003000900270081025, "marketplace_compra": 0.0004001200360108034, "conta_debito_automatico_digital": 0.0003000900270081025, "atendimento_humano": 0.0003000900270081025, "cancelamento_linha": 0.017305191557467244, "sem_correspondencia": 0.000600180054016205}, "confidence": 0.868, "input_tokens": 291, "latency_ms": 22.576461999989306} +{"id": "g0220-seguranca_perda_roubo-regionalismo-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.0007000000000000001, "cancelamento_linha": 0.0009000000000000001, "seguranca_perda_roubo": 0.3541000000000001, "roaming_pacote": 0.0006000000000000001, "fidelidade_resgate": 0.0016000000000000003, "portabilidade": 0.09910000000000001, "conta_debito_automatico_digital": 0.015700000000000002, "parceiros_ofertas": 0.00030000000000000003, "vas_consulta": 0.00030000000000000003, "internet_problema_conexao": 0.05390000000000001, "bonus_nao_recebido": 0.00030000000000000003, "suporte_chip_esim": 0.005300000000000001, "beneficios_consulta": 0.00030000000000000003, "conta_explicacao": 0.0018000000000000002, "seguranca_fraude": 0.46190000000000003, "sem_correspondencia": 0.0032000000000000006}, "confidence": 0.5422, "input_tokens": 290, "latency_ms": 22.55168100001015} +{"id": "g0220-seguranca_perda_roubo-regionalismo-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"suporte_sem_sinal": 0.0006000600060006002, "plano_nova_linha": 0.0003000300030003001, "seguranca_perda_roubo": 0.05730573057305732, "marketplace_pedido": 0.00040004000400040016, "suporte_chip_esim": 0.0009000900090009004, "conta_pagamento_confirmacao": 0.0003000300030003001, "parceiros_ofertas": 0.0003000300030003001, "internet_consumo": 0.0009000900090009004, "seguranca_fraude": 0.9364936493649368, "cadastro_atualizacao": 0.00040004000400040016, "recarga_nao_creditada": 0.0003000300030003001, "troca_numero": 0.0003000300030003001, "fidelidade_resgate": 0.00040004000400040016, "portabilidade": 0.0003000300030003001, "vas_contratacao": 0.00040004000400040016, "sem_correspondencia": 0.00040004000400040016}, "confidence": 0.9014, "input_tokens": 285, "latency_ms": 22.693619999984094} +{"id": "g0220-seguranca_perda_roubo-regionalismo-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_cobranca": 0.29850000000000004, "cancelamento_linha": 0.022100000000000005, "seguranca_fraude": 0.32270000000000004, "marketplace_pedido": 0.0005000000000000001, "suporte_chip_esim": 0.0027000000000000006, "seguranca_perda_roubo": 0.35170000000000007, "vas_consulta": 0.0005000000000000001, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.4183, "input_tokens": 226, "latency_ms": 21.059814000011556} +{"id": "g0220-seguranca_perda_roubo-regionalismo-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.8262553360031684, "marketplace_pedido": 1.0001880353506457e-06, "suporte_chip_esim": 1.0001880353506457e-06, "internet_consumo": 1.0001880353506457e-06, "suporte_configuracao": 0.00020003760707012913, "beneficios_consulta": 1.0001880353506457e-06, "seguranca_perda_roubo": 0.17323256772273182, "internet_problema_conexao": 0.00030005641060519366, "recarga_realizar": 1.0001880353506457e-06, "portabilidade": 1.0001880353506457e-06, "conta_vencimento": 1.0001880353506457e-06, "desconto_retencao": 1.0001880353506457e-06, "negociacao_religacao": 1.0001880353506457e-06, "conta_pagamento_confirmacao": 1.0001880353506457e-06, "roaming_pacote": 1.0001880353506457e-06, "sem_correspondencia": 1.0001880353506457e-06}, "confidence": 0.8312, "input_tokens": 289, "latency_ms": 21.93013699999824} +{"id": "g0220-seguranca_perda_roubo-regionalismo-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.8986, "suporte_chip_esim": 0.0067, "seguranca_perda_roubo": 0.0878, "sem_correspondencia": 0.0069}, "confidence": 0.7276, "input_tokens": 152, "latency_ms": 20.04899900001078} +{"id": "g0220-seguranca_perda_roubo-regionalismo-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.00039996000399960017, "seguranca_perda_roubo": 0.666133386661334, "parceiros_ofertas": 0.00039996000399960017, "vas_consulta": 0.00039996000399960017, "seguranca_fraude": 0.29097090290970906, "suporte_chip_esim": 0.002499750024997501, "recarga_realizar": 0.00039996000399960017, "roaming_cobranca": 0.012198780121987805, "vas_cancelamento": 0.02499750024997501, "recarga_saldo": 0.00039996000399960017, "conta_explicacao": 0.00039996000399960017, "sem_correspondencia": 0.0007999200079992003}, "confidence": 0.6722, "input_tokens": 282, "latency_ms": 21.52949899999612} +{"id": "g0220-seguranca_perda_roubo-regionalismo-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_explicacao": 0.0004, "suporte_chip_esim": 0.0019, "suporte_configuracao": 0.0143, "conta_debito_automatico_digital": 0.0003, "conta_contestacao": 0.0004, "seguranca_fraude": 0.0311, "seguranca_perda_roubo": 0.9513, "sem_correspondencia": 0.0003}, "confidence": 0.8851, "input_tokens": 250, "latency_ms": 20.983414999989236} +{"id": "g0220-seguranca_perda_roubo-regionalismo-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 1.0000950090258573e-06, "reclamacao_atendimento": 0.00010000950090258575, "portabilidade": 0.00010000950090258575, "suporte_configuracao": 0.0002000190018051715, "suporte_chip_esim": 1.0000950090258573e-06, "conta_debito_automatico_digital": 1.0000950090258573e-06, "cancelamento_linha": 0.997794790505098, "seguranca_fraude": 0.0014001330126362003, "recarga_nao_creditada": 1.0000950090258573e-06, "troca_numero": 1.0000950090258573e-06, "seguranca_perda_roubo": 0.0003000285027077572, "sem_correspondencia": 0.00010000950090258575}, "confidence": 0.9921, "input_tokens": 274, "latency_ms": 21.4133469999922} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 202, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.8825, "suporte_chip_esim": 0.0189, "seguranca_perda_roubo": 0.0702, "sem_correspondencia": 0.0284}, "confidence": 0.6589, "input_tokens": 182, "latency_ms": 20.953350000013415} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.010300000000000002, "seguranca_perda_roubo": 0.7823000000000001, "seguranca_fraude": 0.19800000000000004, "sem_correspondencia": 0.009400000000000002}, "confidence": 0.5644, "input_tokens": 180, "latency_ms": 20.662361000006513} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_chip_esim": 0.0343, "seguranca_fraude": 0.6944, "internet_pacote_adicional": 0.0612, "sem_correspondencia": 0.2101}, "confidence": 0.3741, "input_tokens": 173, "latency_ms": 20.625806999987617} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 181, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.002300460092018404, "conta_segunda_via": 0.0024004800960192043, "seguranca_fraude": 0.06531306261252251, "suporte_chip_esim": 0.02260452090418084, "conta_debito_automatico_digital": 0.002300460092018404, "roaming_pacote": 0.002300460092018404, "suporte_configuracao": 0.021204240848169638, "desconto_retencao": 0.002300460092018404, "recarga_saldo": 0.0026005201040208044, "vas_contratacao": 0.007201440288057612, "conta_vencimento": 0.0026005201040208044, "cancelamento_linha": 0.08851770354070815, "seguranca_perda_roubo": 0.7710542108421686, "troca_numero": 0.0025005001000200045, "vas_consulta": 0.0025005001000200045, "sem_correspondencia": 0.002300460092018404}, "confidence": 0.6602, "input_tokens": 315, "latency_ms": 22.150596999978234} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_consulta": 0.0019003800760152027, "portabilidade": 0.0018003600720144027, "seguranca_perda_roubo": 0.4930986197239447, "seguranca_fraude": 0.44198839767953585, "bonus_nao_recebido": 0.0018003600720144027, "suporte_chip_esim": 0.0037007401480296056, "recarga_saldo": 0.0017003400680136024, "plano_nova_linha": 0.04440888177635527, "recarga_realizar": 0.0017003400680136024, "desconto_retencao": 0.0017003400680136024, "roaming_duvida": 0.0018003600720144027, "sem_correspondencia": 0.004400880176035207}, "confidence": 0.609, "input_tokens": 309, "latency_ms": 21.769588000012163} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"reclamacao_atendimento": 0.001, "atendimento_humano": 0.0016, "suporte_chip_esim": 0.0011, "seguranca_fraude": 0.0025, "fidelidade_pontos": 0.0011, "marketplace_compra": 0.0011, "recarga_realizar": 0.0011, "conta_pagamento_confirmacao": 0.0011, "internet_problema_conexao": 0.9762, "beneficios_consulta": 0.0011, "seguranca_perda_roubo": 0.0094, "sem_correspondencia": 0.0027}, "confidence": 0.9354, "input_tokens": 307, "latency_ms": 21.693682000005765} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.025402540254025403, "plano_consulta": 0.03480348034803481, "negociacao_divida": 0.025402540254025403, "recarga_nao_creditada": 0.023902390239023907, "roaming_duvida": 0.023902390239023907, "conta_contestacao": 0.024602460246024607, "seguranca_perda_roubo": 0.37073707370737075, "marketplace_compra": 0.023202320232023205, "seguranca_fraude": 0.19381938193819384, "conta_explicacao": 0.024602460246024607, "vas_cancelamento": 0.027902790279027905, "fidelidade_resgate": 0.04750475047504751, "plano_troca": 0.023902390239023907, "internet_consumo": 0.06700670067006702, "suporte_chip_esim": 0.039403940394039404, "sem_correspondencia": 0.023902390239023907}, "confidence": 0.2177, "input_tokens": 319, "latency_ms": 22.4847769999883} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.1670334066813363, "vas_consulta": 0.07071414282856572, "fidelidade_pontos": 0.07071414282856572, "suporte_chip_esim": 0.08011602320464094, "recarga_realizar": 0.07071414282856572, "vas_contratacao": 0.07071414282856572, "seguranca_perda_roubo": 0.10952190438087618, "reclamacao_atendimento": 0.07071414282856572, "negociacao_religacao": 0.07301460292058412, "internet_pacote_adicional": 0.07071414282856572, "recarga_nao_creditada": 0.07301460292058412, "sem_correspondencia": 0.07301460292058412}, "confidence": 0.0178, "input_tokens": 316, "latency_ms": 22.781167999994523} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 171, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"bonus_nao_recebido": 0.00010001000100010003, "suporte_configuracao": 0.00010001000100010003, "roaming_pacote": 0.00010001000100010003, "cancelamento_linha": 0.9849984998499851, "desconto_retencao": 0.00010001000100010003, "internet_problema_conexao": 0.006800680068006801, "seguranca_perda_roubo": 0.0009000900090009002, "vas_cancelamento": 0.00030003000300030005, "negociacao_religacao": 0.00010001000100010003, "fidelidade_resgate": 0.00010001000100010003, "marketplace_compra": 0.00010001000100010003, "internet_pacote_adicional": 0.00020002000200020005, "suporte_chip_esim": 0.00010001000100010003, "seguranca_fraude": 0.005700570057005702, "atendimento_humano": 0.00020002000200020005, "sem_correspondencia": 0.00010001000100010003}, "confidence": 0.9642, "input_tokens": 313, "latency_ms": 22.220430999993823} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.0061, "conta_explicacao": 0.0063, "beneficios_consulta": 0.0063, "suporte_chip_esim": 0.0227, "plano_nova_linha": 0.4866, "cancelamento_linha": 0.2437, "suporte_sem_sinal": 0.0067, "seguranca_perda_roubo": 0.1356, "conta_contestacao": 0.0063, "vas_cancelamento": 0.0061, "seguranca_fraude": 0.0626, "sem_correspondencia": 0.011}, "confidence": 0.41, "input_tokens": 300, "latency_ms": 21.754494999981944} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.31910000000000005, "seguranca_fraude": 0.6009000000000001, "suporte_chip_esim": 0.032600000000000004, "sem_correspondencia": 0.047400000000000005}, "confidence": 0.3315, "input_tokens": 182, "latency_ms": 20.679167999986703} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"atendimento_humano": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "cancelamento_linha": 0.9999850002249971, "vas_consulta": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 316, "latency_ms": 21.976993999999195} +{"id": "g0225-seguranca_fraude-informal_abreviado-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"fidelidade_resgate": 0.025597440255974404, "marketplace_compra": 0.06229377062293771, "seguranca_perda_roubo": 0.0408959104089591, "roaming_cobranca": 0.025597440255974404, "conta_contestacao": 0.10118988101189881, "suporte_chip_esim": 0.0120987901209879, "parceiros_ofertas": 0.0575942405759424, "suporte_sem_sinal": 0.025597440255974404, "reclamacao_atendimento": 0.48635136486351366, "conta_explicacao": 0.14048595140485953, "vas_cancelamento": 0.017598240175982403, "sem_correspondencia": 0.0046995300469953}, "confidence": 0.2929, "input_tokens": 304, "latency_ms": 20.92106899999635} +{"id": "g0225-seguranca_fraude-informal_abreviado-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_contestacao": 0.0112988701129887, "seguranca_perda_roubo": 0.0660933906609339, "seguranca_fraude": 0.0446955304469553, "internet_consumo": 0.11068893110688932, "conta_pagamento_confirmacao": 0.010998900109989001, "conta_segunda_via": 0.0105989401059894, "reclamacao_atendimento": 0.6925307469253075, "sem_correspondencia": 0.053094690530946904}, "confidence": 0.461, "input_tokens": 261, "latency_ms": 21.19069900001591} +{"id": "g0225-seguranca_fraude-informal_abreviado-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.0313968603139686, "vas_cancelamento": 0.007699230076992301, "seguranca_perda_roubo": 0.007699230076992301, "conta_contestacao": 0.008999100089991, "seguranca_fraude": 0.07899210078992101, "internet_pacote_adicional": 0.030396960303969604, "internet_consumo": 0.19388061193880612, "fidelidade_resgate": 0.010198980101989802, "marketplace_pedido": 0.015098490150984903, "suporte_chip_esim": 0.0086991300869913, "marketplace_compra": 0.0143985601439856, "sem_correspondencia": 0.5925407459254075}, "confidence": 0.4474, "input_tokens": 301, "latency_ms": 21.588843000017732} +{"id": "g0225-seguranca_fraude-informal_abreviado-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_consumo": 0.14708529147085295, "vas_contratacao": 0.003599640035996401, "seguranca_perda_roubo": 0.006999300069993003, "conta_debito_automatico_digital": 0.0012998700129987003, "roaming_duvida": 0.28307169283071704, "seguranca_fraude": 0.20027997200279976, "portabilidade": 0.06779322067793223, "conta_contestacao": 0.0012998700129987003, "plano_nova_linha": 0.11998800119988004, "conta_pagamento_confirmacao": 0.0012998700129987003, "marketplace_pedido": 0.0013998600139986004, "recarga_nao_creditada": 0.005399460053994602, "recarga_realizar": 0.0013998600139986004, "roaming_cobranca": 0.12278772122787725, "marketplace_compra": 0.0013998600139986004, "sem_correspondencia": 0.03489651034896511}, "confidence": 0.3114, "input_tokens": 306, "latency_ms": 22.08437000001595} +{"id": "g0225-seguranca_fraude-informal_abreviado-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9885011498850118, "conta_vencimento": 9.999000099990004e-05, "troca_numero": 0.00019998000199980009, "beneficios_consulta": 9.999000099990004e-05, "seguranca_fraude": 0.0014998500149985005, "conta_contestacao": 9.999000099990004e-05, "fidelidade_resgate": 0.003299670032996701, "recarga_saldo": 9.999000099990004e-05, "recarga_nao_creditada": 0.0010998900109989004, "portabilidade": 0.0013998600139986004, "seguranca_perda_roubo": 0.0008999100089991003, "conta_debito_automatico_digital": 9.999000099990004e-05, "fidelidade_pontos": 9.999000099990004e-05, "negociacao_religacao": 9.999000099990004e-05, "internet_consumo": 0.0002999700029997001, "sem_correspondencia": 0.0020997900209979007}, "confidence": 0.9693, "input_tokens": 304, "latency_ms": 21.23086200001012} +{"id": "g0225-seguranca_fraude-informal_abreviado-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_contestacao": 0.011, "seguranca_perda_roubo": 0.6833, "seguranca_fraude": 0.2573, "sem_correspondencia": 0.0484}, "confidence": 0.419, "input_tokens": 169, "latency_ms": 21.022143000010374} +{"id": "g0225-seguranca_fraude-informal_abreviado-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0031003100310031, "conta_vencimento": 0.0025002500250025004, "seguranca_fraude": 0.45654565456545654, "conta_contestacao": 0.0036003600360036, "roaming_cobranca": 0.0047004700470047005, "seguranca_perda_roubo": 0.0549054905490549, "bonus_nao_recebido": 0.0036003600360036, "sem_correspondencia": 0.471047104710471}, "confidence": 0.5331, "input_tokens": 243, "latency_ms": 21.203861999993023} +{"id": "g0225-seguranca_fraude-informal_abreviado-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.027, "seguranca_perda_roubo": 0.0678, "seguranca_fraude": 0.1171, "sem_correspondencia": 0.7881}, "confidence": 0.4815, "input_tokens": 165, "latency_ms": 20.630801000010024} +{"id": "g0225-seguranca_fraude-informal_abreviado-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_problema_conexao": 0.15816836632673467, "recarga_nao_creditada": 0.2803439312137572, "suporte_configuracao": 0.04599080183963208, "suporte_sem_sinal": 0.008298340331933614, "seguranca_perda_roubo": 0.0619876024795041, "fidelidade_pontos": 0.004899020195960808, "beneficios_consulta": 0.004399120175964807, "conta_pagamento_confirmacao": 0.004599080183963208, "conta_contestacao": 0.004299140171965607, "seguranca_fraude": 0.3947210557888422, "roaming_duvida": 0.0046990601879624075, "roaming_pacote": 0.004399120175964807, "plano_consulta": 0.004199160167966407, "atendimento_humano": 0.004299140171965607, "parceiros_ofertas": 0.004299140171965607, "sem_correspondencia": 0.010397920415916816}, "confidence": 0.4111, "input_tokens": 303, "latency_ms": 21.824283000000833} +{"id": "g0225-seguranca_fraude-informal_abreviado-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.016698330166983303, "recarga_realizar": 0.0161983801619838, "seguranca_perda_roubo": 0.06919308069193081, "seguranca_fraude": 0.7949205079492051, "fidelidade_resgate": 0.016698330166983303, "conta_contestacao": 0.0161983801619838, "internet_pacote_adicional": 0.0161983801619838, "sem_correspondencia": 0.05389461053894611}, "confidence": 0.5857, "input_tokens": 252, "latency_ms": 20.987730000001648} +{"id": "g0225-seguranca_fraude-informal_abreviado-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 117, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.0227, "roaming_pacote": 0.1082, "marketplace_compra": 0.0227, "seguranca_perda_roubo": 0.0386, "seguranca_fraude": 0.3958, "conta_pagamento_confirmacao": 0.0188, "suporte_chip_esim": 0.0213, "sem_correspondencia": 0.3719}, "confidence": 0.3126, "input_tokens": 260, "latency_ms": 21.182785999997122} +{"id": "g0225-seguranca_fraude-informal_abreviado-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0007999999999999998, "conta_segunda_via": 0.0007999999999999998, "seguranca_fraude": 0.9870999999999998, "plano_nova_linha": 0.0006999999999999999, "negociacao_divida": 0.0007999999999999998, "conta_contestacao": 0.0007999999999999998, "seguranca_perda_roubo": 0.0026999999999999997, "sem_correspondencia": 0.006299999999999998}, "confidence": 0.9573, "input_tokens": 248, "latency_ms": 20.37130900001216} +{"id": "g0227-seguranca_fraude-regionalismo-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 0.0018001800180018, "cadastro_atualizacao": 0.0005000500050005, "troca_numero": 0.9425942594259425, "seguranca_fraude": 0.034403440344034406, "plano_consulta": 0.0005000500050005, "suporte_chip_esim": 0.0006000600060006, "marketplace_compra": 0.0006000600060006, "roaming_pacote": 0.0013001300130013002, "seguranca_perda_roubo": 0.0070007000700070005, "bonus_nao_recebido": 0.0008000800080008001, "conta_contestacao": 0.0006000600060006, "sem_correspondencia": 0.0093009300930093}, "confidence": 0.8803, "input_tokens": 321, "latency_ms": 21.753042999989702} +{"id": "g0227-seguranca_fraude-regionalismo-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 201, "length_bucket": "longo"}, "pred": "recarga_saldo", "probabilities": {"marketplace_compra": 0.04610000000000001, "vas_contratacao": 0.004200000000000001, "conta_explicacao": 0.006500000000000001, "conta_contestacao": 0.04830000000000001, "recarga_saldo": 0.32670000000000005, "seguranca_perda_roubo": 0.3027000000000001, "plano_troca": 0.0045000000000000005, "vas_consulta": 0.15100000000000002, "internet_problema_conexao": 0.004200000000000001, "plano_consulta": 0.013000000000000001, "seguranca_fraude": 0.03270000000000001, "sem_correspondencia": 0.06010000000000001}, "confidence": 0.2993, "input_tokens": 320, "latency_ms": 21.14391199998522} +{"id": "g0227-seguranca_fraude-regionalismo-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.21702170217021705, "conta_contestacao": 0.032203220322032204, "seguranca_fraude": 0.24202420242024203, "seguranca_perda_roubo": 0.07380738073807382, "recarga_nao_creditada": 0.024302430243024302, "recarga_realizar": 0.024302430243024302, "internet_consumo": 0.18561856185618564, "sem_correspondencia": 0.20072007200720074}, "confidence": 0.1374, "input_tokens": 254, "latency_ms": 21.108894999997574} +{"id": "g0227-seguranca_fraude-regionalismo-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 174, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9957004299570046, "conta_contestacao": 9.999000099990004e-05, "seguranca_perda_roubo": 0.0002999700029997001, "suporte_configuracao": 0.0023997600239976007, "conta_segunda_via": 9.999000099990004e-05, "fidelidade_resgate": 9.999000099990004e-05, "seguranca_fraude": 0.0002999700029997001, "sem_correspondencia": 0.0009999000099990003}, "confidence": 0.9843, "input_tokens": 268, "latency_ms": 21.249191999999084} +{"id": "g0227-seguranca_fraude-regionalismo-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.5285000000000001, "desconto_retencao": 0.014600000000000002, "conta_contestacao": 0.015100000000000002, "conta_debito_automatico_digital": 0.016600000000000004, "suporte_chip_esim": 0.15500000000000003, "seguranca_fraude": 0.16760000000000003, "seguranca_perda_roubo": 0.07920000000000002, "sem_correspondencia": 0.023400000000000004}, "confidence": 0.3233, "input_tokens": 277, "latency_ms": 21.364007000016727} +{"id": "g0227-seguranca_fraude-regionalismo-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 186, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.519, "conta_contestacao": 0.0036, "seguranca_fraude": 0.4726, "sem_correspondencia": 0.0048}, "confidence": 0.4657, "input_tokens": 183, "latency_ms": 21.4890359999913} +{"id": "g0227-seguranca_fraude-regionalismo-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 194, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 0.009100910091009102, "recarga_realizar": 0.008300830083008302, "plano_troca": 0.0061006100610061014, "conta_contestacao": 0.006700670067006702, "plano_consulta": 0.17641764176417643, "seguranca_fraude": 0.05260526052605261, "roaming_duvida": 0.13421342134213424, "suporte_configuracao": 0.03290329032903291, "reclamacao_atendimento": 0.0061006100610061014, "negociacao_divida": 0.006300630063006301, "plano_nova_linha": 0.18631863186318634, "seguranca_perda_roubo": 0.07180718071807182, "internet_problema_conexao": 0.15211521152115215, "marketplace_pedido": 0.11301130113011303, "conta_explicacao": 0.027702770277027704, "sem_correspondencia": 0.010301030103010303}, "confidence": 0.194, "input_tokens": 326, "latency_ms": 22.519039000002294} +{"id": "g0227-seguranca_fraude-regionalismo-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 195, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.2056, "conta_contestacao": 0.1067, "seguranca_perda_roubo": 0.2945, "sem_correspondencia": 0.3932}, "confidence": 0.0687, "input_tokens": 184, "latency_ms": 20.230945999998085} +{"id": "g0227-seguranca_fraude-regionalismo-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.006700670067006701, "seguranca_fraude": 0.1204120412041204, "conta_contestacao": 0.006700670067006701, "plano_consulta": 0.143014301430143, "vas_contratacao": 0.007600760076007601, "suporte_configuracao": 0.2734273427342734, "conta_segunda_via": 0.006700670067006701, "conta_debito_automatico_digital": 0.013001300130013, "internet_consumo": 0.1909190919091909, "conta_vencimento": 0.006700670067006701, "seguranca_perda_roubo": 0.039403940394039404, "suporte_chip_esim": 0.050605060506050605, "negociacao_divida": 0.0070007000700070005, "portabilidade": 0.039403940394039404, "marketplace_compra": 0.0783078307830783, "sem_correspondencia": 0.0101010101010101}, "confidence": 0.236, "input_tokens": 320, "latency_ms": 21.471412000011014} +{"id": "g0227-seguranca_fraude-regionalismo-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.3371, "seguranca_fraude": 0.3589, "conta_contestacao": 0.1544, "sem_correspondencia": 0.1496}, "confidence": 0.0572, "input_tokens": 184, "latency_ms": 20.10365199998887} +{"id": "g0227-seguranca_fraude-regionalismo-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 187, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"suporte_sem_sinal": 0.0116988301169883, "cancelamento_linha": 0.40355964403559635, "seguranca_perda_roubo": 0.029897010298970097, "recarga_saldo": 0.0026997300269973, "plano_troca": 0.006399360063993599, "troca_numero": 0.4896510348965103, "suporte_chip_esim": 0.008699130086991299, "plano_consulta": 0.0028997100289970996, "conta_contestacao": 0.0028997100289970996, "beneficios_consulta": 0.0026997300269973, "seguranca_fraude": 0.0317968203179682, "sem_correspondencia": 0.007099290070992899}, "confidence": 0.5345, "input_tokens": 305, "latency_ms": 21.69824200001358} +{"id": "g0228-seguranca_fraude-emocional-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 0.0022000000000000006, "cancelamento_linha": 0.9154000000000002, "conta_debito_automatico_digital": 0.027200000000000005, "beneficios_consulta": 0.00020000000000000006, "vas_cancelamento": 0.00020000000000000006, "internet_consumo": 0.0006000000000000001, "reclamacao_atendimento": 0.00020000000000000006, "desconto_retencao": 0.00020000000000000006, "conta_contestacao": 0.00020000000000000006, "marketplace_pedido": 0.0019000000000000004, "seguranca_perda_roubo": 0.014000000000000004, "fidelidade_resgate": 0.00030000000000000003, "roaming_cobranca": 0.00020000000000000006, "recarga_realizar": 0.00020000000000000006, "seguranca_fraude": 0.036800000000000006, "sem_correspondencia": 0.00020000000000000006}, "confidence": 0.8535, "input_tokens": 321, "latency_ms": 22.068509000007452} +{"id": "g0228-seguranca_fraude-emocional-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao", "vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.8610000000000002, "seguranca_fraude": 0.024800000000000006, "seguranca_perda_roubo": 0.0024000000000000002, "vas_cancelamento": 0.10650000000000003, "suporte_chip_esim": 0.0005000000000000001, "troca_numero": 0.0005000000000000001, "recarga_nao_creditada": 0.0009000000000000002, "roaming_duvida": 0.00040000000000000013, "cadastro_atualizacao": 0.0005000000000000001, "conta_contestacao": 0.0009000000000000002, "suporte_configuracao": 0.00040000000000000013, "sem_correspondencia": 0.0012000000000000001}, "confidence": 0.7942, "input_tokens": 297, "latency_ms": 21.649375999999165} +{"id": "g0228-seguranca_fraude-emocional-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.009500950095009501, "desconto_retencao": 0.005200520052005201, "seguranca_fraude": 0.0106010601060106, "vas_contratacao": 0.005700570057005701, "troca_numero": 0.0963096309630963, "conta_contestacao": 0.0055005500550055, "seguranca_perda_roubo": 0.005200520052005201, "sem_correspondencia": 0.8619861986198619}, "confidence": 0.7312, "input_tokens": 229, "latency_ms": 21.10734499999012} +{"id": "g0228-seguranca_fraude-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_segunda_via": 0.024597540245975404, "conta_contestacao": 0.0022997700229977, "negociacao_religacao": 0.08719128087191282, "recarga_realizar": 0.0017998200179982, "roaming_pacote": 0.0017998200179982, "marketplace_pedido": 0.13858614138586142, "seguranca_perda_roubo": 0.44475552444755523, "fidelidade_pontos": 0.22717728227177283, "bonus_nao_recebido": 0.0017998200179982, "parceiros_ofertas": 0.0057994200579942, "plano_nova_linha": 0.0103989601039896, "sem_correspondencia": 0.05379462053794621}, "confidence": 0.3734, "input_tokens": 297, "latency_ms": 21.581271999991714} +{"id": "g0228-seguranca_fraude-emocional-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.1927807219278072, "seguranca_perda_roubo": 0.1867813218678132, "conta_contestacao": 0.1927807219278072, "sem_correspondencia": 0.4276572342765724}, "confidence": 0.054, "input_tokens": 164, "latency_ms": 20.6640620000087} +{"id": "g0228-seguranca_fraude-emocional-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.5024, "seguranca_perda_roubo": 0.0247, "conta_pagamento_confirmacao": 0.0028, "roaming_cobranca": 0.0049, "conta_contestacao": 0.0028, "internet_problema_conexao": 0.364, "fidelidade_resgate": 0.028, "sem_correspondencia": 0.0704}, "confidence": 0.4466, "input_tokens": 261, "latency_ms": 21.258544000005486} +{"id": "g0228-seguranca_fraude-emocional-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 128, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_segunda_via": 0.006700670067006701, "conta_contestacao": 0.006700670067006701, "seguranca_perda_roubo": 0.47964796479647964, "conta_debito_automatico_digital": 0.0065006500650065, "recarga_realizar": 0.0065006500650065, "suporte_configuracao": 0.006700670067006701, "seguranca_fraude": 0.33423342334233425, "sem_correspondencia": 0.153015301530153}, "confidence": 0.4362, "input_tokens": 265, "latency_ms": 21.37566299998639} +{"id": "g0228-seguranca_fraude-emocional-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_cobranca": 0.029002900290029006, "seguranca_perda_roubo": 0.03790379037903791, "vas_consulta": 0.0042004200420042, "suporte_configuracao": 0.009700970097009702, "portabilidade": 0.004500450045004501, "internet_problema_conexao": 0.7604760476047605, "vas_cancelamento": 0.004400440044004401, "recarga_nao_creditada": 0.004000400040004001, "negociacao_divida": 0.004500450045004501, "seguranca_fraude": 0.13211321132113213, "conta_contestacao": 0.0042004200420042, "sem_correspondencia": 0.005000500050005001}, "confidence": 0.6318, "input_tokens": 289, "latency_ms": 21.717496999997365} +{"id": "g0228-seguranca_fraude-emocional-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.1236629011296611, "marketplace_compra": 0.04768569429171249, "seguranca_fraude": 0.6755973208037589, "atendimento_humano": 0.05928221533539938, "portabilidade": 0.006398080575827253, "internet_problema_conexao": 0.011696491052684195, "fidelidade_pontos": 0.0365890232930121, "conta_vencimento": 0.00619814055783265, "conta_contestacao": 0.007697690692792163, "roaming_pacote": 0.00619814055783265, "beneficios_consulta": 0.005998200539838049, "sem_correspondencia": 0.012996101169649105}, "confidence": 0.5057, "input_tokens": 283, "latency_ms": 21.542749000019512} +{"id": "g0228-seguranca_fraude-emocional-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"internet_pacote_adicional": 0.0043, "conta_explicacao": 0.0159, "atendimento_humano": 0.0051, "vas_cancelamento": 0.0011, "internet_consumo": 0.045, "suporte_configuracao": 0.8907, "cancelamento_linha": 0.0019, "conta_contestacao": 0.0019, "roaming_pacote": 0.0114, "seguranca_fraude": 0.0087, "plano_consulta": 0.0014, "seguranca_perda_roubo": 0.0021, "recarga_saldo": 0.0013, "negociacao_religacao": 0.0011, "marketplace_compra": 0.0012, "sem_correspondencia": 0.0069}, "confidence": 0.797, "input_tokens": 312, "latency_ms": 21.366478999993888} +{"id": "g0228-seguranca_fraude-emocional-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.16820000000000002, "seguranca_perda_roubo": 0.19670000000000004, "seguranca_fraude": 0.45030000000000003, "sem_correspondencia": 0.18480000000000002}, "confidence": 0.0687, "input_tokens": 163, "latency_ms": 20.55757799999469} +{"id": "g0228-seguranca_fraude-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.49264926492649264, "parceiros_ofertas": 0.010501050105010502, "seguranca_perda_roubo": 0.3611361136113611, "sem_correspondencia": 0.1357135713571357}, "confidence": 0.2529, "input_tokens": 149, "latency_ms": 20.690892000004624} +{"id": "g0233-roaming_pacote-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9964870456684067, "parceiros_ofertas": 9.999870001689981e-07, "conta_pagamento_confirmacao": 9.999870001689981e-07, "marketplace_compra": 9.999870001689981e-07, "roaming_cobranca": 9.999870001689981e-07, "internet_consumo": 9.999870001689982e-05, "conta_vencimento": 9.999870001689981e-07, "cadastro_atualizacao": 9.999870001689981e-07, "vas_contratacao": 0.0033999558005745937, "cancelamento_linha": 9.999870001689981e-07, "conta_explicacao": 9.999870001689981e-07, "recarga_realizar": 9.999870001689981e-07, "suporte_sem_sinal": 9.999870001689981e-07, "vas_consulta": 9.999870001689981e-07, "internet_pacote_adicional": 9.999870001689981e-07, "sem_correspondencia": 9.999870001689981e-07}, "confidence": 0.9913, "input_tokens": 292, "latency_ms": 21.802788000002238} +{"id": "g0233-roaming_pacote-erros_digitacao-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0163999836000164, "roaming_pacote": 0.9820990179009822, "roaming_duvida": 0.0014999985000015, "sem_correspondencia": 9.99999000001e-07}, "confidence": 0.9313, "input_tokens": 135, "latency_ms": 20.671944000014264} +{"id": "g0233-roaming_pacote-erros_digitacao-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 0.0052, "roaming_duvida": 0.439, "roaming_pacote": 0.1357, "roaming_cobranca": 0.3904, "conta_explicacao": 0.0011, "vas_contratacao": 0.0009, "internet_pacote_adicional": 0.0009, "sem_correspondencia": 0.0268}, "confidence": 0.4499, "input_tokens": 213, "latency_ms": 21.132246000007626} +{"id": "g0233-roaming_pacote-erros_digitacao-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9004, "roaming_pacote": 0.0261, "roaming_duvida": 0.038, "sem_correspondencia": 0.0355}, "confidence": 0.688, "input_tokens": 133, "latency_ms": 20.787708999989718} +{"id": "g0233-roaming_pacote-erros_digitacao-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"bonus_nao_recebido": 0.015998400159984, "atendimento_humano": 0.006399360063993601, "internet_pacote_adicional": 0.06919308069193081, "troca_numero": 0.0013998600139986002, "negociacao_religacao": 0.5867413258674132, "conta_segunda_via": 0.0065993400659934, "roaming_duvida": 0.1867813218678132, "roaming_cobranca": 0.11048895110488952, "suporte_chip_esim": 0.0007999200079992001, "roaming_pacote": 0.012998700129987, "plano_troca": 0.0008999100089991, "sem_correspondencia": 0.0016998300169983002}, "confidence": 0.4871, "input_tokens": 275, "latency_ms": 21.553925999995727} +{"id": "g0233-roaming_pacote-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.39176082391760825, "roaming_cobranca": 0.6067393260673932, "internet_pacote_adicional": 0.00039996000399960006, "sem_correspondencia": 0.0010998900109989002}, "confidence": 0.509, "input_tokens": 134, "latency_ms": 21.01289999998812} +{"id": "g0233-roaming_pacote-erros_digitacao-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.1082324697409223, "vas_consulta": 0.25167550265079525, "internet_pacote_adicional": 0.26577973392017606, "recarga_saldo": 0.02590777233169951, "conta_vencimento": 0.005301590477143144, "roaming_pacote": 0.11163349004701412, "suporte_chip_esim": 0.03170951285385616, "beneficios_consulta": 0.01360408122436731, "roaming_duvida": 0.019205761728518556, "negociacao_divida": 0.04071221366409923, "roaming_cobranca": 0.06411923577073123, "sem_correspondencia": 0.06211863559067721}, "confidence": 0.1828, "input_tokens": 277, "latency_ms": 21.870124999992413} +{"id": "g0233-roaming_pacote-erros_digitacao-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.3129, "internet_pacote_adicional": 0.0031, "roaming_duvida": 0.6703, "sem_correspondencia": 0.0137}, "confidence": 0.4892, "input_tokens": 132, "latency_ms": 20.843436999996356} +{"id": "g0233-roaming_pacote-erros_digitacao-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"atendimento_humano": 0.0008000800080008001, "fidelidade_pontos": 0.0029002900290029, "bonus_nao_recebido": 0.005900590059005901, "seguranca_perda_roubo": 0.0011001100110011003, "vas_contratacao": 0.023502350235023502, "conta_segunda_via": 0.0018001800180018, "roaming_cobranca": 0.1699169916991699, "suporte_sem_sinal": 0.0007000700070007, "roaming_pacote": 0.5975597559755976, "marketplace_pedido": 0.0886088608860886, "internet_pacote_adicional": 0.03670367036703671, "suporte_chip_esim": 0.0025002500250025004, "conta_debito_automatico_digital": 0.002000200020002, "roaming_duvida": 0.030003000300030003, "portabilidade": 0.025302530253025302, "sem_correspondencia": 0.0107010701070107}, "confidence": 0.5007, "input_tokens": 292, "latency_ms": 21.91094600001975} +{"id": "g0233-roaming_pacote-erros_digitacao-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"troca_numero": 0.013198680131986799, "roaming_cobranca": 0.005199480051994799, "negociacao_religacao": 0.011998800119988, "conta_contestacao": 0.0018998100189980998, "roaming_duvida": 0.03849615038496149, "internet_consumo": 0.0004999500049994999, "internet_pacote_adicional": 0.5390460953904609, "roaming_pacote": 0.21947805219478048, "vas_consulta": 0.0004999500049994999, "recarga_nao_creditada": 0.0007999200079991999, "bonus_nao_recebido": 0.0017998200179981997, "marketplace_compra": 0.15568443155684428, "portabilidade": 0.0005999400059993998, "internet_problema_conexao": 0.006999300069992999, "cancelamento_linha": 0.0008999100089990998, "sem_correspondencia": 0.0028997100289970996}, "confidence": 0.5252, "input_tokens": 289, "latency_ms": 21.76785099999279} +{"id": "g0233-roaming_pacote-erros_digitacao-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"marketplace_pedido": 0.0030996900309969004, "beneficios_consulta": 9.999000099990002e-05, "seguranca_fraude": 0.0020997900209979003, "vas_contratacao": 0.0006999300069993001, "vas_consulta": 9.999000099990002e-05, "bonus_nao_recebido": 0.0005999400059994001, "cadastro_atualizacao": 9.999000099990002e-05, "internet_pacote_adicional": 9.999000099990002e-05, "roaming_cobranca": 0.845015498450155, "cancelamento_linha": 0.008799120087991202, "conta_segunda_via": 9.999000099990002e-05, "roaming_duvida": 0.03949605039496051, "vas_cancelamento": 0.006799320067993201, "internet_problema_conexao": 0.000999900009999, "plano_troca": 0.0132986701329867, "sem_correspondencia": 0.07859214078592142}, "confidence": 0.764, "input_tokens": 289, "latency_ms": 21.81752100000267} +{"id": "g0233-roaming_pacote-erros_digitacao-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 9.999970000090002e-07, "roaming_pacote": 0.9999970000090003, "roaming_duvida": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 130, "latency_ms": 20.61697700000309} +{"id": "g0234-roaming_pacote-regionalismo-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"reclamacao_atendimento": 9.99990000099999e-07, "roaming_cobranca": 0.016399836001639984, "troca_numero": 9.99990000099999e-07, "plano_consulta": 9.99990000099999e-07, "cancelamento_linha": 9.99990000099999e-07, "conta_segunda_via": 9.99990000099999e-07, "fidelidade_resgate": 9.99990000099999e-07, "roaming_pacote": 0.9828901710982889, "internet_consumo": 9.99990000099999e-05, "negociacao_religacao": 9.99990000099999e-07, "suporte_sem_sinal": 9.99990000099999e-07, "roaming_duvida": 0.0003999960000399996, "fidelidade_pontos": 9.99990000099999e-07, "internet_pacote_adicional": 9.99990000099999e-05, "vas_contratacao": 9.99990000099999e-05, "sem_correspondencia": 9.99990000099999e-07}, "confidence": 0.9673, "input_tokens": 290, "latency_ms": 21.767358999994713} +{"id": "g0234-roaming_pacote-regionalismo-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.0421, "roaming_cobranca": 0.0441, "vas_consulta": 0.0046, "conta_explicacao": 0.0044, "suporte_chip_esim": 0.0045, "desconto_retencao": 0.0044, "roaming_pacote": 0.463, "roaming_duvida": 0.0141, "bonus_nao_recebido": 0.0044, "negociacao_divida": 0.0044, "parceiros_ofertas": 0.0049, "portabilidade": 0.0045, "internet_pacote_adicional": 0.387, "marketplace_compra": 0.0046, "vas_cancelamento": 0.0044, "sem_correspondencia": 0.0046}, "confidence": 0.5227, "input_tokens": 296, "latency_ms": 21.21046999999976} +{"id": "g0234-roaming_pacote-regionalismo-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.0007999200079992001, "conta_pagamento_confirmacao": 9.999000099990002e-05, "roaming_pacote": 0.977002299770023, "roaming_cobranca": 0.0008999100089991, "seguranca_perda_roubo": 0.00019998000199980003, "atendimento_humano": 9.999000099990002e-05, "internet_pacote_adicional": 0.0206979302069793, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9424, "input_tokens": 219, "latency_ms": 20.97481499998821} +{"id": "g0234-roaming_pacote-regionalismo-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.0005999400059994001, "roaming_duvida": 0.2676732326767323, "roaming_pacote": 0.6126387361263874, "internet_pacote_adicional": 0.0188981101889811, "bonus_nao_recebido": 0.0005999400059994001, "roaming_cobranca": 0.09399060093990601, "plano_troca": 0.0005999400059994001, "sem_correspondencia": 0.004999500049995001}, "confidence": 0.5241, "input_tokens": 221, "latency_ms": 20.97287799998071} +{"id": "g0234-roaming_pacote-regionalismo-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.042, "suporte_chip_esim": 0.0049, "roaming_cobranca": 0.0087, "vas_cancelamento": 0.0022, "negociacao_religacao": 0.0043, "roaming_pacote": 0.2451, "internet_pacote_adicional": 0.6888, "sem_correspondencia": 0.004}, "confidence": 0.5861, "input_tokens": 226, "latency_ms": 21.015062999993006} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"atendimento_humano": 0.0105010501050105, "internet_pacote_adicional": 0.15001500150014999, "marketplace_pedido": 0.0127012701270127, "suporte_sem_sinal": 0.0025002500250025, "portabilidade": 0.0037003700370037, "roaming_duvida": 0.27852785278527853, "roaming_cobranca": 0.536953695369537, "sem_correspondencia": 0.0051005100510051}, "confidence": 0.4513, "input_tokens": 219, "latency_ms": 21.059296000004224} +{"id": "g0234-roaming_pacote-regionalismo-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0064993500649935, "roaming_duvida": 0.0155984401559844, "conta_pagamento_confirmacao": 0.00019998000199980003, "roaming_pacote": 0.6266373362663734, "roaming_cobranca": 0.1131886811318868, "marketplace_compra": 0.0012998700129987, "conta_vencimento": 0.00019998000199980003, "conta_segunda_via": 0.00019998000199980003, "vas_contratacao": 0.0015998400159984002, "atendimento_humano": 0.00019998000199980003, "cadastro_atualizacao": 0.2341765823417658, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.5959, "input_tokens": 279, "latency_ms": 21.67499099999759} +{"id": "g0234-roaming_pacote-regionalismo-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.6419, "internet_pacote_adicional": 0.0832, "roaming_pacote": 0.2403, "sem_correspondencia": 0.0346}, "confidence": 0.3144, "input_tokens": 134, "latency_ms": 20.791271000007328} +{"id": "g0234-roaming_pacote-regionalismo-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_debito_automatico_digital": 0.0001000100010001, "desconto_retencao": 0.0007000700070006999, "roaming_cobranca": 0.6991699169916992, "roaming_duvida": 0.0703070307030703, "internet_pacote_adicional": 0.0017001700170017, "beneficios_consulta": 0.00030003000300029994, "plano_consulta": 0.0077007700770077, "roaming_pacote": 0.2166216621662166, "recarga_saldo": 0.00030003000300029994, "seguranca_perda_roubo": 0.0019001900190019, "bonus_nao_recebido": 0.0002000200020002, "sem_correspondencia": 0.001000100010001}, "confidence": 0.6585, "input_tokens": 282, "latency_ms": 21.50492500001633} +{"id": "g0234-roaming_pacote-regionalismo-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.004, "roaming_duvida": 0.1606, "troca_numero": 0.0045, "bonus_nao_recebido": 0.025, "internet_pacote_adicional": 0.2221, "roaming_pacote": 0.5487, "roaming_cobranca": 0.0217, "sem_correspondencia": 0.0134}, "confidence": 0.4053, "input_tokens": 210, "latency_ms": 21.020442000008188} +{"id": "g0234-roaming_pacote-regionalismo-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"plano_consulta": 0.00010000000000000002, "roaming_pacote": 0.9878000000000001, "internet_pacote_adicional": 0.0048000000000000004, "conta_pagamento_confirmacao": 0.00010000000000000002, "roaming_cobranca": 0.0015000000000000002, "roaming_duvida": 0.0055000000000000005, "suporte_sem_sinal": 0.00010000000000000002, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9615, "input_tokens": 224, "latency_ms": 20.443825999990395} +{"id": "g0234-roaming_pacote-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.0062, "roaming_cobranca": 0.0051, "internet_pacote_adicional": 0.9811, "sem_correspondencia": 0.0076}, "confidence": 0.9176, "input_tokens": 141, "latency_ms": 21.155502999988585} +{"id": "g0236-roaming_pacote-longo_contexto-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida", "suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 303, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0016001600160016004, "internet_problema_conexao": 0.019101910191019103, "seguranca_fraude": 0.0007000700070007002, "marketplace_pedido": 0.0006000600060006001, "roaming_duvida": 0.013701370137013703, "roaming_pacote": 0.9631963196319633, "roaming_cobranca": 0.0006000600060006001, "sem_correspondencia": 0.0005000500050005002}, "confidence": 0.9043, "input_tokens": 265, "latency_ms": 21.468895000026578} +{"id": "g0236-roaming_pacote-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 257, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.0963903609639036, "roaming_duvida": 0.0032996700329967, "internet_pacote_adicional": 0.9000099990001, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.7537, "input_tokens": 173, "latency_ms": 20.619365999976935} +{"id": "g0236-roaming_pacote-longo_contexto-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.07860000000000002, "roaming_cobranca": 0.024200000000000003, "suporte_configuracao": 0.041400000000000006, "roaming_pacote": 0.3320000000000001, "suporte_sem_sinal": 0.009800000000000001, "fidelidade_resgate": 0.006200000000000001, "vas_cancelamento": 0.004900000000000001, "negociacao_religacao": 0.007400000000000001, "roaming_duvida": 0.30290000000000006, "desconto_retencao": 0.15220000000000003, "marketplace_compra": 0.03300000000000001, "sem_correspondencia": 0.007400000000000001}, "confidence": 0.3062, "input_tokens": 323, "latency_ms": 21.94586499999218} +{"id": "g0236-roaming_pacote-longo_contexto-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 238, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"internet_pacote_adicional": 0.0586, "bonus_nao_recebido": 0.0517, "internet_problema_conexao": 0.1804, "roaming_cobranca": 0.0624, "roaming_pacote": 0.239, "roaming_duvida": 0.3167, "desconto_retencao": 0.0456, "sem_correspondencia": 0.0456}, "confidence": 0.1395, "input_tokens": 248, "latency_ms": 20.467698000004475} +{"id": "g0236-roaming_pacote-longo_contexto-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9910892980559284, "roaming_pacote": 0.003000573109463907, "beneficios_consulta": 1.000191036487969e-06, "troca_numero": 1.000191036487969e-06, "portabilidade": 1.000191036487969e-06, "vas_cancelamento": 0.0002000382072975938, "conta_contestacao": 1.000191036487969e-06, "marketplace_compra": 0.0016003056583807503, "internet_pacote_adicional": 1.000191036487969e-06, "suporte_configuracao": 1.000191036487969e-06, "roaming_duvida": 0.0022004202802735316, "conta_pagamento_confirmacao": 1.000191036487969e-06, "atendimento_humano": 1.000191036487969e-06, "suporte_chip_esim": 1.000191036487969e-06, "plano_nova_linha": 0.0007001337255415782, "sem_correspondencia": 0.0012002292437855626}, "confidence": 0.9758, "input_tokens": 317, "latency_ms": 22.716647999999395} +{"id": "g0236-roaming_pacote-longo_contexto-05-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.972687728731645, "vas_contratacao": 1.0001930372561902e-06, "suporte_sem_sinal": 1.0001930372561902e-06, "roaming_duvida": 0.004600887971378475, "reclamacao_atendimento": 1.0001930372561902e-06, "internet_consumo": 0.00010001930372561903, "roaming_pacote": 0.01020196898001314, "plano_nova_linha": 1.0001930372561902e-06, "roaming_cobranca": 0.012402393661976758, "internet_pacote_adicional": 1.0001930372561902e-06, "conta_segunda_via": 1.0001930372561902e-06, "sem_correspondencia": 1.0001930372561902e-06}, "confidence": 0.9374, "input_tokens": 310, "latency_ms": 23.15046300000745} +{"id": "g0236-roaming_pacote-longo_contexto-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 241, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 9.999970000090002e-07, "roaming_pacote": 0.9999970000090003, "internet_pacote_adicional": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 164, "latency_ms": 22.486079000003656} +{"id": "g0236-roaming_pacote-longo_contexto-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 228, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.4628000000000001, "conta_segunda_via": 0.0039000000000000007, "fidelidade_resgate": 0.0031000000000000008, "bonus_nao_recebido": 0.022300000000000004, "plano_consulta": 0.06300000000000001, "atendimento_humano": 0.0015000000000000005, "roaming_cobranca": 0.11780000000000003, "roaming_pacote": 0.30110000000000003, "recarga_realizar": 0.008000000000000002, "conta_explicacao": 0.0031000000000000008, "internet_pacote_adicional": 0.003200000000000001, "sem_correspondencia": 0.010200000000000002}, "confidence": 0.4367, "input_tokens": 310, "latency_ms": 26.277838999988035} +{"id": "g0236-roaming_pacote-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 202, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.5030496950304969, "internet_pacote_adicional": 0.0100989901009899, "marketplace_pedido": 0.0011998800119988001, "internet_problema_conexao": 0.0047995200479952005, "vas_contratacao": 0.019998000199980003, "roaming_cobranca": 0.44395560443955606, "negociacao_divida": 9.999000099990002e-05, "conta_vencimento": 0.00019998000199980003, "atendimento_humano": 0.00019998000199980003, "seguranca_perda_roubo": 0.00029997000299970003, "beneficios_consulta": 0.0005999400059994001, "sem_correspondencia": 0.015498450154984501}, "confidence": 0.6217, "input_tokens": 315, "latency_ms": 23.477885999994896} +{"id": "g0236-roaming_pacote-longo_contexto-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 201, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"portabilidade": 0.0079007900790079, "bonus_nao_recebido": 0.0079007900790079, "plano_nova_linha": 0.0343034303430343, "roaming_duvida": 0.055705570557055696, "roaming_pacote": 0.012201220122012201, "seguranca_perda_roubo": 0.0103010301030103, "suporte_sem_sinal": 0.0189018901890189, "recarga_realizar": 0.0079007900790079, "recarga_saldo": 0.0046004600460046, "internet_pacote_adicional": 0.1235123512351235, "roaming_cobranca": 0.07850785078507849, "fidelidade_pontos": 0.006100610061006101, "suporte_configuracao": 0.5834583458345834, "fidelidade_resgate": 0.0117011701170117, "cancelamento_linha": 0.019201920192019196, "sem_correspondencia": 0.017801780178017798}, "confidence": 0.4246, "input_tokens": 316, "latency_ms": 22.381754000008414} +{"id": "g0236-roaming_pacote-longo_contexto-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"suporte_sem_sinal": 1.0002940864614194e-06, "internet_pacote_adicional": 0.00010002940864614195, "roaming_cobranca": 0.030508969637073294, "roaming_pacote": 0.6954044489079788, "recarga_saldo": 0.00010002940864614195, "fidelidade_resgate": 1.0002940864614194e-06, "desconto_retencao": 0.00010002940864614195, "internet_problema_conexao": 0.0006001764518768516, "parceiros_ofertas": 0.0007002058605229937, "vas_consulta": 1.0002940864614194e-06, "conta_explicacao": 1.0002940864614194e-06, "atendimento_humano": 1.0002940864614194e-06, "beneficios_consulta": 1.0002940864614194e-06, "roaming_duvida": 0.27228005033479835, "seguranca_fraude": 0.00010002940864614195, "sem_correspondencia": 0.00010002940864614195}, "confidence": 0.7367, "input_tokens": 321, "latency_ms": 22.184693000014022} +{"id": "g0236-roaming_pacote-longo_contexto-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.1103, "roaming_cobranca": 0.1193, "marketplace_pedido": 0.0347, "roaming_pacote": 0.2998, "recarga_nao_creditada": 0.0254, "suporte_chip_esim": 0.125, "internet_pacote_adicional": 0.2061, "sem_correspondencia": 0.0794}, "confidence": 0.1082, "input_tokens": 245, "latency_ms": 21.19806400000357} +{"id": "g0240-roaming_duvida-erros_digitacao-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"seguranca_fraude": 0.010900000000000002, "recarga_realizar": 0.0004000000000000001, "bonus_nao_recebido": 0.009000000000000001, "beneficios_consulta": 0.0013000000000000002, "conta_contestacao": 0.0021000000000000003, "roaming_cobranca": 0.06250000000000001, "portabilidade": 0.06760000000000001, "cadastro_atualizacao": 0.0007000000000000001, "suporte_configuracao": 0.008900000000000002, "vas_contratacao": 0.0011000000000000003, "internet_pacote_adicional": 0.0014000000000000002, "roaming_duvida": 0.8165000000000001, "suporte_chip_esim": 0.005100000000000001, "conta_pagamento_confirmacao": 0.0004000000000000001, "roaming_pacote": 0.0006000000000000001, "sem_correspondencia": 0.011500000000000002}, "confidence": 0.7162, "input_tokens": 296, "latency_ms": 21.382247999980564} +{"id": "g0240-roaming_duvida-erros_digitacao-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 9.99993000049e-07, "roaming_cobranca": 9.99993000049e-07, "atendimento_humano": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "roaming_duvida": 0.999993000049, "reclamacao_atendimento": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 214, "latency_ms": 21.07323900000324} +{"id": "g0240-roaming_duvida-erros_digitacao-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cadastro_atualizacao": 9.999850002249973e-07, "vas_contratacao": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "suporte_chip_esim": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "recarga_saldo": 9.999850002249973e-07, "roaming_duvida": 0.9999850002249974, "internet_pacote_adicional": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "marketplace_compra": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "roaming_cobranca": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 293, "latency_ms": 22.0542650000084} +{"id": "g0240-roaming_duvida-erros_digitacao-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0022000000000000006, "suporte_sem_sinal": 0.00010000000000000002, "cadastro_atualizacao": 0.00010000000000000002, "roaming_duvida": 0.9868000000000001, "vas_consulta": 0.0007000000000000001, "recarga_saldo": 0.00020000000000000004, "suporte_configuracao": 0.00030000000000000003, "roaming_pacote": 0.0013000000000000002, "suporte_chip_esim": 0.00020000000000000004, "internet_pacote_adicional": 0.0006000000000000001, "negociacao_divida": 0.00010000000000000002, "sem_correspondencia": 0.007400000000000001}, "confidence": 0.964, "input_tokens": 287, "latency_ms": 22.480312999988428} +{"id": "g0240-roaming_duvida-erros_digitacao-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"fidelidade_resgate": 9.999000099990002e-05, "internet_pacote_adicional": 0.0025997400259974, "conta_contestacao": 9.999000099990002e-05, "internet_problema_conexao": 0.9856014398560144, "roaming_cobranca": 0.00029997000299970003, "atendimento_humano": 9.999000099990002e-05, "roaming_duvida": 0.00039996000399960006, "roaming_pacote": 9.999000099990002e-05, "internet_consumo": 0.0086991300869913, "cancelamento_linha": 0.000999900009999, "recarga_realizar": 9.999000099990002e-05, "plano_troca": 9.999000099990002e-05, "cadastro_atualizacao": 9.999000099990002e-05, "desconto_retencao": 9.999000099990002e-05, "negociacao_divida": 9.999000099990002e-05, "sem_correspondencia": 0.0004999500049995}, "confidence": 0.9658, "input_tokens": 295, "latency_ms": 22.9022390000182} +{"id": "g0240-roaming_duvida-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0034006801360272052, "recarga_realizar": 0.0022004400880176037, "desconto_retencao": 0.0036007201440288058, "plano_consulta": 0.09941988397679535, "atendimento_humano": 0.15283056611322263, "roaming_pacote": 0.0705141028205641, "fidelidade_pontos": 0.035807161432286454, "plano_troca": 0.0005001000200040008, "suporte_sem_sinal": 0.022704540908181636, "fidelidade_resgate": 0.0049009801960392075, "roaming_cobranca": 0.05381076215243048, "sem_correspondencia": 0.5503100620124025}, "confidence": 0.4051, "input_tokens": 280, "latency_ms": 21.89515200001324} +{"id": "g0240-roaming_duvida-erros_digitacao-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0012999870001299992, "internet_problema_conexao": 9.999900000999993e-07, "suporte_chip_esim": 9.999900000999993e-07, "internet_pacote_adicional": 9.999900000999993e-07, "roaming_pacote": 9.999900000999993e-07, "conta_explicacao": 9.999900000999993e-07, "roaming_duvida": 0.9986900130998694, "suporte_sem_sinal": 9.999900000999993e-07, "marketplace_compra": 9.999900000999993e-07, "plano_nova_linha": 9.999900000999993e-07, "beneficios_consulta": 9.999900000999993e-07, "sem_correspondencia": 9.999900000999993e-07}, "confidence": 0.9959, "input_tokens": 284, "latency_ms": 22.630974999998443} +{"id": "g0240-roaming_duvida-erros_digitacao-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 1.0000910082817536e-06, "recarga_saldo": 1.0000910082817536e-06, "desconto_retencao": 1.0000910082817536e-06, "internet_consumo": 1.0000910082817536e-06, "roaming_cobranca": 0.0015001365124226304, "roaming_pacote": 0.001700154714078981, "conta_segunda_via": 1.0000910082817536e-06, "internet_problema_conexao": 1.0000910082817536e-06, "reclamacao_atendimento": 1.0000910082817536e-06, "suporte_sem_sinal": 1.0000910082817536e-06, "roaming_duvida": 0.9967907079544238, "sem_correspondencia": 1.0000910082817536e-06}, "confidence": 0.9899, "input_tokens": 283, "latency_ms": 22.576917999998614} +{"id": "g0240-roaming_duvida-erros_digitacao-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 9.999850002249975e-07, "negociacao_divida": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "roaming_duvida": 0.9999850002249976, "marketplace_compra": 9.999850002249975e-07, "plano_troca": 9.999850002249975e-07, "suporte_configuracao": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "suporte_sem_sinal": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "beneficios_consulta": 9.999850002249975e-07, "internet_consumo": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 22.894360999998753} +{"id": "g0240-roaming_duvida-erros_digitacao-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"marketplace_pedido": 9.999910000809996e-07, "conta_pagamento_confirmacao": 9.999910000809996e-07, "desconto_retencao": 9.999910000809996e-07, "roaming_duvida": 0.0035999676002915985, "roaming_cobranca": 0.00039999640003239985, "plano_troca": 9.999910000809996e-07, "plano_consulta": 9.999910000809996e-07, "vas_contratacao": 9.999910000809996e-07, "roaming_pacote": 0.9959910360806755, "seguranca_perda_roubo": 9.999910000809996e-07, "internet_problema_conexao": 9.999910000809996e-07, "sem_correspondencia": 9.999910000809996e-07}, "confidence": 0.9891, "input_tokens": 281, "latency_ms": 22.348043999983247} +{"id": "g0240-roaming_duvida-erros_digitacao-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"roaming_pacote": 9.999980000039998e-07, "marketplace_compra": 0.0003999992000016, "plano_consulta": 0.9901980196039607, "recarga_nao_creditada": 9.999980000039998e-07, "roaming_duvida": 0.006799986400027199, "internet_problema_conexao": 0.0023999952000096, "roaming_cobranca": 9.99998000004e-05, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.9695, "input_tokens": 212, "latency_ms": 21.341066000019282} +{"id": "g0240-roaming_duvida-erros_digitacao-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0011998800119988001, "roaming_duvida": 0.9981001899810019, "roaming_pacote": 9.999000099990002e-05, "sem_correspondencia": 0.0005999400059994001}, "confidence": 0.9895, "input_tokens": 130, "latency_ms": 21.296616999990192} +{"id": "g0241-roaming_duvida-regionalismo-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 1.0001930372561904e-06, "conta_explicacao": 1.0001930372561904e-06, "fidelidade_resgate": 1.0001930372561904e-06, "roaming_cobranca": 0.002400463289414857, "reclamacao_atendimento": 1.0001930372561904e-06, "roaming_duvida": 0.965686377470852, "conta_contestacao": 1.0001930372561904e-06, "plano_nova_linha": 1.0001930372561904e-06, "marketplace_pedido": 0.00010001930372561904, "conta_segunda_via": 1.0001930372561904e-06, "roaming_pacote": 0.03150608067357, "sem_correspondencia": 0.0003000579111768571}, "confidence": 0.9345, "input_tokens": 311, "latency_ms": 22.62945399999694} +{"id": "g0241-roaming_duvida-regionalismo-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.12630000000000002, "internet_problema_conexao": 0.0008000000000000001, "reclamacao_atendimento": 0.06860000000000001, "conta_debito_automatico_digital": 0.0004000000000000001, "marketplace_pedido": 0.005300000000000001, "vas_cancelamento": 0.0008000000000000001, "roaming_cobranca": 0.28010000000000007, "roaming_duvida": 0.5072000000000001, "roaming_pacote": 0.008200000000000002, "conta_contestacao": 0.0004000000000000001, "negociacao_divida": 0.0004000000000000001, "sem_correspondencia": 0.0015000000000000002}, "confidence": 0.4996, "input_tokens": 294, "latency_ms": 21.88983600001393} +{"id": "g0241-roaming_duvida-regionalismo-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 9.99986000195998e-07, "cancelamento_linha": 9.99986000195998e-05, "negociacao_divida": 9.99986000195998e-07, "plano_nova_linha": 9.99986000195998e-07, "conta_explicacao": 9.99986000195998e-07, "beneficios_consulta": 9.99986000195998e-07, "roaming_duvida": 0.9998860015959784, "conta_vencimento": 9.99986000195998e-07, "portabilidade": 9.99986000195998e-07, "roaming_pacote": 9.99986000195998e-07, "roaming_cobranca": 9.99986000195998e-07, "vas_cancelamento": 9.99986000195998e-07, "parceiros_ofertas": 9.99986000195998e-07, "troca_numero": 9.99986000195998e-07, "suporte_chip_esim": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9995, "input_tokens": 299, "latency_ms": 22.505418000008603} +{"id": "g0241-roaming_duvida-regionalismo-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9478052194780522, "roaming_pacote": 0.0202979702029797, "roaming_cobranca": 0.028697130286971302, "sem_correspondencia": 0.0031996800319968005}, "confidence": 0.8198, "input_tokens": 150, "latency_ms": 21.136452000007466} +{"id": "g0241-roaming_duvida-regionalismo-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99997000009e-07, "roaming_duvida": 9.99997000009e-07, "roaming_cobranca": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 144, "latency_ms": 21.136046999998825} +{"id": "g0241-roaming_duvida-regionalismo-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.007699230076992299, "roaming_duvida": 0.9269073092690729, "roaming_pacote": 0.06129387061293869, "sem_correspondencia": 0.0040995900409958996}, "confidence": 0.7828, "input_tokens": 144, "latency_ms": 21.140210999988085} +{"id": "g0241-roaming_duvida-regionalismo-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.6628674265146971, "vas_consulta": 0.14307138572285544, "cadastro_atualizacao": 0.0032993401319736052, "roaming_cobranca": 0.061187762447510494, "negociacao_divida": 0.0016996600679864027, "internet_consumo": 0.03409318136372726, "roaming_pacote": 0.0037992401519696063, "conta_contestacao": 0.0024995000999800043, "beneficios_consulta": 0.02419516096780644, "troca_numero": 0.0013997200559888023, "parceiros_ofertas": 0.005498900219956008, "sem_correspondencia": 0.05638872225554889}, "confidence": 0.5203, "input_tokens": 289, "latency_ms": 22.007895000001554} +{"id": "g0241-roaming_duvida-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_debito_automatico_digital": 1.0001940376433025e-06, "roaming_pacote": 0.964887188114494, "bonus_nao_recebido": 1.0001940376433025e-06, "seguranca_fraude": 1.0001940376433025e-06, "suporte_configuracao": 1.0001940376433025e-06, "parceiros_ofertas": 1.0001940376433025e-06, "roaming_cobranca": 0.03510681072127992, "sem_correspondencia": 1.0001940376433025e-06}, "confidence": 0.9259, "input_tokens": 254, "latency_ms": 22.700271000019256} +{"id": "g0241-roaming_duvida-regionalismo-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0014000000000000002, "roaming_duvida": 0.9980000000000001, "roaming_pacote": 0.0005000000000000001, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9885, "input_tokens": 140, "latency_ms": 20.98005799999214} +{"id": "g0241-roaming_duvida-regionalismo-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_consulta": 0.019996000799840034, "seguranca_fraude": 0.0013997200559888023, "recarga_nao_creditada": 0.0008998200359928015, "vas_cancelamento": 0.0014997000599880025, "conta_explicacao": 0.0034993001399720057, "roaming_duvida": 0.007798440311937612, "roaming_pacote": 9.998000399920017e-05, "cadastro_atualizacao": 9.998000399920017e-05, "recarga_realizar": 9.998000399920017e-05, "negociacao_religacao": 9.998000399920017e-05, "roaming_cobranca": 0.9641071785642872, "sem_correspondencia": 0.0003999200159968007}, "confidence": 0.9188, "input_tokens": 296, "latency_ms": 21.066900999983318} +{"id": "g0241-roaming_duvida-regionalismo-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "internet_pacote_adicional": 9.99985000224997e-07, "portabilidade": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "roaming_duvida": 0.9999850002249969, "vas_cancelamento": 9.99985000224997e-07, "internet_problema_conexao": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 0.9998, "input_tokens": 309, "latency_ms": 22.045513999984223} +{"id": "g0241-roaming_duvida-regionalismo-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9758, "roaming_cobranca": 0.0124, "roaming_pacote": 0.0047, "sem_correspondencia": 0.0071}, "confidence": 0.8999, "input_tokens": 148, "latency_ms": 21.244476999982} +{"id": "g0242-roaming_duvida-emocional-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "roaming_duvida": 0.9999850002249971, "internet_problema_conexao": 9.999850002249971e-07, "internet_consumo": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 22.247703999994428} +{"id": "g0242-roaming_duvida-emocional-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9370062993700631, "suporte_sem_sinal": 0.00039996000399960006, "recarga_nao_creditada": 0.0038996100389961, "cancelamento_linha": 9.999000099990002e-05, "roaming_pacote": 0.014098590140985901, "roaming_cobranca": 0.0058994100589941, "roaming_duvida": 0.038396160383961604, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.8539, "input_tokens": 213, "latency_ms": 21.451017999993383} +{"id": "g0242-roaming_duvida-emocional-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9734990265009736, "vas_contratacao": 9.99999000001e-07, "conta_segunda_via": 9.999990000010002e-05, "roaming_pacote": 0.0228999771000229, "parceiros_ofertas": 0.00019999980000020003, "roaming_cobranca": 0.0014999985000015, "reclamacao_atendimento": 9.999990000010002e-05, "sem_correspondencia": 0.0016999983000017}, "confidence": 0.9342, "input_tokens": 223, "latency_ms": 21.291160000004083} +{"id": "g0242-roaming_duvida-emocional-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 92, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9789, "roaming_pacote": 0.0081, "roaming_cobranca": 0.0129, "sem_correspondencia": 0.0001}, "confidence": 0.9157, "input_tokens": 136, "latency_ms": 20.154764000011482} +{"id": "g0242-roaming_duvida-emocional-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.7813, "roaming_pacote": 0.1975, "internet_problema_conexao": 0.0054, "roaming_cobranca": 0.005, "plano_nova_linha": 0.0007, "cadastro_atualizacao": 0.0007, "desconto_retencao": 0.0007, "sem_correspondencia": 0.0087}, "confidence": 0.6997, "input_tokens": 209, "latency_ms": 20.97087800001418} +{"id": "g0242-roaming_duvida-emocional-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_pontos": 0.00010000890079217049, "cadastro_atualizacao": 1.0000890079217048e-06, "internet_problema_conexao": 0.00030002670237651145, "plano_nova_linha": 1.0000890079217048e-06, "suporte_chip_esim": 1.0000890079217048e-06, "internet_consumo": 1.0000890079217048e-06, "marketplace_compra": 1.0000890079217048e-06, "atendimento_humano": 1.0000890079217048e-06, "roaming_cobranca": 0.0012001068095060458, "roaming_duvida": 0.9952885806836808, "bonus_nao_recebido": 1.0000890079217048e-06, "vas_contratacao": 1.0000890079217048e-06, "plano_troca": 1.0000890079217048e-06, "marketplace_pedido": 1.0000890079217048e-06, "roaming_pacote": 0.0031002759245572853, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9871, "input_tokens": 295, "latency_ms": 22.086729999983845} +{"id": "g0242-roaming_duvida-emocional-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 0.006100000000000001, "conta_segunda_via": 0.00020000000000000004, "suporte_chip_esim": 0.0009000000000000001, "roaming_pacote": 0.018000000000000002, "roaming_duvida": 0.9488000000000001, "conta_debito_automatico_digital": 0.00020000000000000004, "roaming_cobranca": 0.016500000000000004, "sem_correspondencia": 0.009300000000000001}, "confidence": 0.8681, "input_tokens": 246, "latency_ms": 21.061478999996552} +{"id": "g0242-roaming_duvida-emocional-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.08, "roaming_cobranca": 0.0166, "roaming_duvida": 0.9015, "sem_correspondencia": 0.0019}, "confidence": 0.729, "input_tokens": 135, "latency_ms": 20.695437999989963} +{"id": "g0242-roaming_duvida-emocional-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_problema_conexao": 0.0004000784153694124, "reclamacao_atendimento": 1.0001960384235309e-06, "cancelamento_linha": 1.0001960384235309e-06, "suporte_sem_sinal": 0.0001000196038423531, "roaming_cobranca": 0.11532260323023312, "conta_contestacao": 0.0001000196038423531, "roaming_pacote": 0.7760521062128177, "recarga_saldo": 0.0006001176230541186, "parceiros_ofertas": 0.0005000980192117655, "roaming_duvida": 0.1034202703729931, "plano_consulta": 0.0005000980192117655, "recarga_realizar": 1.0001960384235309e-06, "vas_consulta": 0.0002000392076847062, "conta_debito_automatico_digital": 1.0001960384235309e-06, "conta_segunda_via": 0.0001000196038423531, "sem_correspondencia": 0.002700529303743534}, "confidence": 0.7409, "input_tokens": 291, "latency_ms": 21.99636700001406} +{"id": "g0242-roaming_duvida-emocional-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "roaming_duvida": 0.9999850002249969, "vas_contratacao": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 0.9999, "input_tokens": 299, "latency_ms": 22.157620999990968} +{"id": "g0242-roaming_duvida-emocional-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 1.0000930086498043e-06, "atendimento_humano": 1.0000930086498043e-06, "roaming_pacote": 0.009900920785633064, "internet_pacote_adicional": 1.0000930086498043e-06, "negociacao_religacao": 1.0000930086498043e-06, "recarga_realizar": 1.0000930086498043e-06, "internet_consumo": 0.00010000930086498044, "suporte_sem_sinal": 0.00010000930086498044, "roaming_duvida": 0.9895920320589814, "roaming_cobranca": 0.0003000279025949413, "conta_debito_automatico_digital": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.975, "input_tokens": 280, "latency_ms": 21.12519899998233} +{"id": "g0242-roaming_duvida-emocional-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.010498950104989501, "roaming_pacote": 0.00029997000299970003, "roaming_duvida": 0.9891010898910109, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9557, "input_tokens": 136, "latency_ms": 20.452647000013258} +{"id": "g0245-roaming_cobranca-curto_neutro-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99989000120999e-07, "bonus_nao_recebido": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "recarga_realizar": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "roaming_duvida": 9.99989000120999e-07, "suporte_configuracao": 9.99989000120999e-07, "roaming_cobranca": 0.9999890001209989, "recarga_nao_creditada": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 21.845740999992813} +{"id": "g0245-roaming_cobranca-curto_neutro-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"fidelidade_resgate": 9.999900000999991e-07, "vas_contratacao": 9.999900000999991e-07, "roaming_duvida": 0.006899931000689994, "recarga_saldo": 9.999900000999991e-07, "cancelamento_linha": 9.999900000999991e-07, "internet_consumo": 9.999900000999992e-05, "beneficios_consulta": 9.999900000999991e-07, "seguranca_fraude": 9.999900000999991e-07, "portabilidade": 9.999900000999991e-07, "roaming_pacote": 0.9905900940990592, "conta_contestacao": 0.00019999800001999985, "marketplace_pedido": 0.0004999950000499995, "marketplace_compra": 9.999900000999991e-07, "suporte_sem_sinal": 9.999900000999991e-07, "roaming_cobranca": 0.0016999830001699985, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.978, "input_tokens": 285, "latency_ms": 22.336597999981223} +{"id": "g0245-roaming_cobranca-curto_neutro-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "roaming_cobranca": 0.9999890001209991, "internet_problema_conexao": 9.999890001209992e-07, "recarga_realizar": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 278, "latency_ms": 22.529195000004165} +{"id": "g0245-roaming_cobranca-curto_neutro-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9999930000490003, "parceiros_ofertas": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "negociacao_divida": 9.999930000490002e-07, "roaming_cobranca": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 205, "latency_ms": 21.64208199999962} +{"id": "g0245-roaming_cobranca-curto_neutro-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_religacao": 0.06129387061293871, "internet_pacote_adicional": 0.014998500149985002, "conta_contestacao": 0.10258974102589741, "portabilidade": 0.006999300069993001, "marketplace_pedido": 0.0183981601839816, "roaming_cobranca": 0.662033796620338, "seguranca_fraude": 0.07869213078692132, "roaming_pacote": 0.0073992600739926015, "roaming_duvida": 0.018998100189981, "atendimento_humano": 0.0092990700929907, "parceiros_ofertas": 0.006999300069993001, "sem_correspondencia": 0.012298770122987702}, "confidence": 0.4798, "input_tokens": 273, "latency_ms": 21.9407459999843} +{"id": "g0245-roaming_cobranca-curto_neutro-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 217, "latency_ms": 21.57802599998604} +{"id": "g0245-roaming_cobranca-curto_neutro-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9999970000090003, "roaming_pacote": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 134, "latency_ms": 21.147402999986298} +{"id": "g0245-roaming_cobranca-curto_neutro-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"fidelidade_pontos": 0.00020001920184337698, "plano_nova_linha": 1.0000960092168849e-06, "roaming_cobranca": 0.03610346593272955, "conta_contestacao": 0.00030002880276506545, "atendimento_humano": 0.001400134412903639, "portabilidade": 1.0000960092168849e-06, "internet_consumo": 0.00020001920184337698, "vas_consulta": 1.0000960092168849e-06, "conta_pagamento_confirmacao": 0.9606922264537396, "recarga_nao_creditada": 0.00010000960092168849, "recarga_saldo": 1.0000960092168849e-06, "marketplace_compra": 0.00020001920184337698, "roaming_duvida": 0.00010000960092168849, "roaming_pacote": 0.00010000960092168849, "bonus_nao_recebido": 0.00040003840368675397, "sem_correspondencia": 0.00020001920184337698}, "confidence": 0.9337, "input_tokens": 293, "latency_ms": 22.214415000007648} +{"id": "g0245-roaming_cobranca-curto_neutro-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 0.0005000500050005002, "suporte_chip_esim": 0.00010001000100010003, "roaming_pacote": 0.0008000800080008002, "plano_troca": 0.00010001000100010003, "roaming_cobranca": 0.9943994399439945, "conta_contestacao": 0.0016001600160016004, "roaming_duvida": 0.0024002400240024004, "sem_correspondencia": 0.00010001000100010003}, "confidence": 0.9792, "input_tokens": 221, "latency_ms": 21.23267099997861} +{"id": "g0245-roaming_cobranca-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"cadastro_atualizacao": 9.99996000016e-07, "roaming_duvida": 0.997996008015968, "internet_consumo": 0.0002999988000048, "roaming_pacote": 0.000999996000016, "suporte_chip_esim": 9.99996000016e-07, "conta_contestacao": 0.0006999972000112, "conta_debito_automatico_digital": 9.99996000016e-07, "sem_correspondencia": 9.99996000016e-07}, "confidence": 0.9919, "input_tokens": 228, "latency_ms": 21.16921200001798} +{"id": "g0245-roaming_cobranca-curto_neutro-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"internet_consumo": 0.028897110288971108, "conta_contestacao": 0.010298970102989703, "plano_consulta": 0.008599140085991403, "atendimento_humano": 0.00019998000199980009, "troca_numero": 0.0017998200179982005, "roaming_duvida": 0.8555144485551447, "suporte_configuracao": 0.00039996000399960017, "reclamacao_atendimento": 0.0012998700129987003, "conta_pagamento_confirmacao": 0.003299670032996701, "conta_explicacao": 0.0011998800119988003, "plano_troca": 9.999000099990004e-05, "seguranca_perda_roubo": 0.06009399060093992, "marketplace_compra": 0.00039996000399960017, "portabilidade": 9.999000099990004e-05, "roaming_pacote": 0.02689731026897311, "sem_correspondencia": 0.0008999100089991003}, "confidence": 0.7647, "input_tokens": 286, "latency_ms": 23.063028999985136} +{"id": "g0245-roaming_cobranca-curto_neutro-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"reclamacao_atendimento": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "vas_consulta": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "roaming_duvida": 9.99985000224997e-07, "internet_consumo": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "conta_contestacao": 0.9999850002249969, "marketplace_pedido": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 22.31752500000539} +{"id": "g0249-roaming_cobranca-emocional-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"recarga_saldo": 9.999890001209987e-07, "fidelidade_resgate": 9.999890001209987e-07, "desconto_retencao": 9.999890001209987e-07, "plano_troca": 9.999890001209987e-07, "roaming_pacote": 9.999890001209987e-07, "conta_contestacao": 9.999890001209987e-07, "conta_debito_automatico_digital": 9.999890001209987e-07, "roaming_duvida": 9.999890001209987e-07, "internet_problema_conexao": 9.999890001209987e-07, "internet_consumo": 9.999890001209987e-07, "roaming_cobranca": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 21.807655999992903} +{"id": "g0249-roaming_cobranca-emocional-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.0609, "roaming_cobranca": 0.5867, "desconto_retencao": 0.0628, "roaming_pacote": 0.0572, "seguranca_fraude": 0.059, "roaming_duvida": 0.059, "conta_debito_automatico_digital": 0.0554, "sem_correspondencia": 0.059}, "confidence": 0.2873, "input_tokens": 244, "latency_ms": 21.314795000023423} +{"id": "g0249-roaming_cobranca-emocional-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_divida": 9.999000099990002e-05, "bonus_nao_recebido": 0.0004999500049995, "cadastro_atualizacao": 0.0008999100089991, "roaming_duvida": 0.00019998000199980003, "conta_segunda_via": 0.00029997000299970003, "internet_pacote_adicional": 0.0004999500049995, "roaming_cobranca": 0.926007399260074, "vas_cancelamento": 9.999000099990002e-05, "roaming_pacote": 9.999000099990002e-05, "conta_contestacao": 0.00019998000199980003, "internet_problema_conexao": 0.062493750624937505, "vas_contratacao": 9.999000099990002e-05, "conta_explicacao": 9.999000099990002e-05, "conta_vencimento": 9.999000099990002e-05, "seguranca_fraude": 0.007999200079992, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.8881, "input_tokens": 310, "latency_ms": 22.627171999999973} +{"id": "g0249-roaming_cobranca-emocional-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99997000009e-07, "conta_contestacao": 9.99997000009e-07, "roaming_cobranca": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 160, "latency_ms": 20.66727900000842} +{"id": "g0249-roaming_cobranca-emocional-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9410999999999998, "roaming_pacote": 0.0025999999999999994, "roaming_cobranca": 0.054199999999999984, "sem_correspondencia": 0.0020999999999999994}, "confidence": 0.8243, "input_tokens": 153, "latency_ms": 21.219419999994216} +{"id": "g0249-roaming_cobranca-emocional-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "suporte_configuracao": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 242, "latency_ms": 21.428221999997277} +{"id": "g0249-roaming_cobranca-emocional-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.0032, "conta_contestacao": 0.0585, "roaming_cobranca": 0.9363, "sem_correspondencia": 0.002}, "confidence": 0.8135, "input_tokens": 152, "latency_ms": 20.31067900000494} +{"id": "g0249-roaming_cobranca-emocional-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 9.999890001209992e-07, "recarga_saldo": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "roaming_cobranca": 0.9999890001209991, "roaming_pacote": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 21.840354999994815} +{"id": "g0249-roaming_cobranca-emocional-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"cancelamento_linha": 9.99989000120999e-07, "cadastro_atualizacao": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "vas_cancelamento": 9.99989000120999e-07, "conta_vencimento": 9.99989000120999e-07, "roaming_duvida": 9.99989000120999e-07, "internet_pacote_adicional": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "roaming_cobranca": 0.9999890001209989, "suporte_sem_sinal": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 315, "latency_ms": 22.003928000003725} +{"id": "g0249-roaming_cobranca-emocional-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.009900990099009901, "conta_contestacao": 0.0053005300530053, "roaming_cobranca": 0.9816981698169818, "sem_correspondencia": 0.0031003100310031}, "confidence": 0.9208, "input_tokens": 149, "latency_ms": 20.9537140000009} +{"id": "g0249-roaming_cobranca-emocional-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99997000009e-07, "conta_contestacao": 9.99997000009e-07, "roaming_cobranca": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 151, "latency_ms": 20.823306000011144} +{"id": "g0249-roaming_cobranca-emocional-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.1316131613161316, "roaming_pacote": 0.0255025502550255, "roaming_cobranca": 0.8253825382538255, "sem_correspondencia": 0.017501750175017504}, "confidence": 0.5745, "input_tokens": 154, "latency_ms": 20.777922999997145} +{"id": "g0250-roaming_cobranca-longo_contexto-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"marketplace_compra": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "roaming_cobranca": 0.9999890001209991, "desconto_retencao": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 322, "latency_ms": 23.511705999993637} +{"id": "g0250-roaming_cobranca-longo_contexto-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 9.999980000039998e-07, "roaming_cobranca": 0.9998980002039995, "roaming_pacote": 9.99998000004e-05, "sem_correspondencia": 9.999980000039998e-07}, "confidence": 0.9992, "input_tokens": 174, "latency_ms": 21.002887999998165} +{"id": "g0250-roaming_cobranca-longo_contexto-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.08330833083308331, "plano_troca": 0.00010001000100010003, "reclamacao_atendimento": 0.00010001000100010003, "recarga_nao_creditada": 0.07470747074707472, "conta_contestacao": 0.0004000400040004001, "roaming_pacote": 0.018101810181018106, "roaming_cobranca": 0.8220822082208221, "sem_correspondencia": 0.0012001200120012002}, "confidence": 0.6883, "input_tokens": 263, "latency_ms": 21.526515999994444} +{"id": "g0250-roaming_cobranca-longo_contexto-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_pagamento_confirmacao": 1.0000940088368307e-06, "conta_contestacao": 1.0000940088368307e-06, "roaming_duvida": 0.01470138192990141, "portabilidade": 1.0000940088368307e-06, "cadastro_atualizacao": 1.0000940088368307e-06, "roaming_pacote": 1.0000940088368307e-06, "roaming_cobranca": 0.9852926175060456, "sem_correspondencia": 1.0000940088368307e-06}, "confidence": 0.9625, "input_tokens": 253, "latency_ms": 21.333961000010504} +{"id": "g0250-roaming_cobranca-longo_contexto-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 237, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_explicacao": 1.0001910364879692e-06, "roaming_duvida": 1.0001910364879692e-06, "seguranca_fraude": 1.0001910364879692e-06, "roaming_pacote": 1.0001910364879692e-06, "reclamacao_atendimento": 0.002500477591219923, "internet_consumo": 0.0004000764145951877, "conta_contestacao": 1.0001910364879692e-06, "seguranca_perda_roubo": 1.0001910364879692e-06, "conta_pagamento_confirmacao": 1.0001910364879692e-06, "desconto_retencao": 1.0001910364879692e-06, "roaming_cobranca": 0.9970904442748565, "sem_correspondencia": 1.0001910364879692e-06}, "confidence": 0.9909, "input_tokens": 325, "latency_ms": 22.097105999989708} +{"id": "g0250-roaming_cobranca-longo_contexto-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"suporte_chip_esim": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "fidelidade_resgate": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 266, "latency_ms": 21.286298999996234} +{"id": "g0250-roaming_cobranca-longo_contexto-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 214, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "internet_problema_conexao": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 250, "latency_ms": 21.236070000014706} +{"id": "g0250-roaming_cobranca-longo_contexto-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 9.999930000490002e-07, "roaming_cobranca": 0.9999930000490003, "conta_debito_automatico_digital": 9.999930000490002e-07, "plano_consulta": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 249, "latency_ms": 21.45428200000765} +{"id": "g0250-roaming_cobranca-longo_contexto-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"suporte_configuracao": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 254, "latency_ms": 21.383143999997856} +{"id": "g0250-roaming_cobranca-longo_contexto-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"conta_contestacao": 0.001000100010001, "fidelidade_pontos": 0.028202820282028203, "roaming_duvida": 0.2733273327332733, "bonus_nao_recebido": 0.0018001800180018, "suporte_configuracao": 0.0022002200220022005, "internet_problema_conexao": 0.5268526852685269, "recarga_realizar": 0.0005000500050005, "roaming_cobranca": 0.0613061306130613, "internet_pacote_adicional": 0.012801280128012802, "troca_numero": 0.0106010601060106, "recarga_nao_creditada": 0.075007500750075, "cancelamento_linha": 0.0026002600260026003, "roaming_pacote": 0.0009000900090009, "plano_nova_linha": 0.0005000500050005, "desconto_retencao": 0.0005000500050005, "sem_correspondencia": 0.0019001900190019003}, "confidence": 0.5169, "input_tokens": 319, "latency_ms": 22.01534300002095} +{"id": "g0250-roaming_cobranca-longo_contexto-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"internet_problema_conexao": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "internet_consumo": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "roaming_cobranca": 0.9999850002249971, "reclamacao_atendimento": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "recarga_realizar": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 333, "latency_ms": 22.70444900000257} +{"id": "g0250-roaming_cobranca-longo_contexto-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "roaming_pacote": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 162, "latency_ms": 20.957439000000022} +{"id": "g0252-cadastro_atualizacao-curto_neutro-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.00010001000100010001, "portabilidade": 0.00010001000100010001, "cadastro_atualizacao": 0.9996999699969997, "sem_correspondencia": 0.00010001000100010001}, "confidence": 0.9975, "input_tokens": 122, "latency_ms": 21.328267000001233} +{"id": "g0252-cadastro_atualizacao-curto_neutro-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 124, "latency_ms": 20.892166000010093} +{"id": "g0252-cadastro_atualizacao-curto_neutro-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"troca_numero": 0.0137, "reclamacao_atendimento": 0.0051, "beneficios_consulta": 0.0051, "cadastro_atualizacao": 0.0121, "conta_explicacao": 0.6701, "cancelamento_linha": 0.0083, "portabilidade": 0.2782, "sem_correspondencia": 0.0074}, "confidence": 0.5835, "input_tokens": 197, "latency_ms": 20.988751000004413} +{"id": "g0252-cadastro_atualizacao-curto_neutro-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_pontos": 9.997990403928812e-05, "portabilidade": 9.997990403928812e-05, "plano_troca": 9.997990403928812e-05, "conta_segunda_via": 9.997990403928812e-05, "vas_contratacao": 9.997990403928812e-05, "suporte_chip_esim": 9.997990403928812e-05, "fidelidade_resgate": 9.997990403928812e-05, "cancelamento_linha": 0.000899819136353593, "reclamacao_atendimento": 9.997990403928812e-05, "roaming_cobranca": 9.997990403928812e-05, "seguranca_perda_roubo": 9.997990403928812e-05, "marketplace_compra": 9.997990403928812e-05, "cadastro_atualizacao": 0.9977994423120954, "recarga_saldo": 9.99799040392881e-07, "troca_numero": 9.997990403928812e-05, "sem_correspondencia": 9.997990403928812e-05}, "confidence": 0.9933, "input_tokens": 281, "latency_ms": 21.92452899998898} +{"id": "g0252-cadastro_atualizacao-curto_neutro-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 26, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.3458, "vas_consulta": 0.0022, "fidelidade_resgate": 0.0589, "bonus_nao_recebido": 0.0017, "cadastro_atualizacao": 0.001, "troca_numero": 0.5612, "portabilidade": 0.0224, "sem_correspondencia": 0.0068}, "confidence": 0.5151, "input_tokens": 201, "latency_ms": 21.309997000003023} +{"id": "g0252-cadastro_atualizacao-curto_neutro-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"portabilidade": 9.99997000009e-07, "cancelamento_linha": 9.99997000009e-07, "cadastro_atualizacao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 120, "latency_ms": 20.670966000011504} +{"id": "g0252-cadastro_atualizacao-curto_neutro-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_realizar": 9.997000899730082e-05, "plano_troca": 9.997000899730082e-05, "cadastro_atualizacao": 0.9982005398380487, "portabilidade": 0.00019994001799460164, "roaming_cobranca": 9.997000899730082e-05, "cancelamento_linha": 9.997000899730082e-05, "parceiros_ofertas": 9.997000899730082e-05, "conta_segunda_via": 9.997000899730082e-05, "desconto_retencao": 9.997000899730082e-05, "roaming_duvida": 9.997000899730082e-05, "seguranca_perda_roubo": 9.997000899730082e-05, "vas_cancelamento": 9.997000899730082e-05, "troca_numero": 9.997000899730082e-05, "marketplace_compra": 9.997000899730082e-05, "internet_consumo": 0.00019994001799460164, "sem_correspondencia": 0.00019994001799460164}, "confidence": 0.9944, "input_tokens": 280, "latency_ms": 21.263352000005398} +{"id": "g0252-cadastro_atualizacao-curto_neutro-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "cadastro_atualizacao": 0.9999850002249971, "fidelidade_pontos": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 281, "latency_ms": 22.005633000020453} +{"id": "g0252-cadastro_atualizacao-curto_neutro-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.1242, "cancelamento_linha": 0.1322, "cadastro_atualizacao": 0.1322, "sem_correspondencia": 0.6114}, "confidence": 0.2102, "input_tokens": 121, "latency_ms": 21.32833699999992} +{"id": "g0252-cadastro_atualizacao-curto_neutro-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0266, "portabilidade": 0.1816, "cadastro_atualizacao": 0.7587, "sem_correspondencia": 0.0331}, "confidence": 0.4745, "input_tokens": 124, "latency_ms": 21.307376999999406} +{"id": "g0252-cadastro_atualizacao-curto_neutro-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 9.999930000490002e-07, "cadastro_atualizacao": 0.9999930000490003, "portabilidade": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "roaming_duvida": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "negociacao_divida": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 196, "latency_ms": 22.261597000010624} +{"id": "g0252-cadastro_atualizacao-curto_neutro-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.0007000700070007002, "portabilidade": 0.018101810181018106, "cadastro_atualizacao": 0.013501350135013503, "marketplace_compra": 0.0020002000200020006, "internet_problema_conexao": 0.0017001700170017002, "vas_cancelamento": 0.0005000500050005002, "troca_numero": 0.9073907390739074, "conta_pagamento_confirmacao": 0.00020002000200020005, "recarga_nao_creditada": 0.00030003000300030005, "internet_pacote_adicional": 0.0019001900190019005, "parceiros_ofertas": 0.00030003000300030005, "sem_correspondencia": 0.053405340534053415}, "confidence": 0.8285, "input_tokens": 275, "latency_ms": 22.53427100001204} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"marketplace_compra": 1.0000900081007289e-06, "conta_segunda_via": 1.0000900081007289e-06, "internet_pacote_adicional": 1.0000900081007289e-06, "suporte_chip_esim": 0.0001000090008100729, "portabilidade": 1.0000900081007289e-06, "cadastro_atualizacao": 0.9998899900991087, "troca_numero": 1.0000900081007289e-06, "cancelamento_linha": 1.0000900081007289e-06, "conta_contestacao": 1.0000900081007289e-06, "suporte_configuracao": 1.0000900081007289e-06, "bonus_nao_recebido": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9992, "input_tokens": 291, "latency_ms": 22.422223000006625} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_debito_automatico_digital": 0.00010000000000000002, "cadastro_atualizacao": 0.9989000000000001, "troca_numero": 0.00010000000000000002, "portabilidade": 0.00010000000000000002, "internet_consumo": 0.0004000000000000001, "cancelamento_linha": 0.00010000000000000002, "vas_cancelamento": 0.00010000000000000002, "sem_correspondencia": 0.00020000000000000004}, "confidence": 0.9951, "input_tokens": 221, "latency_ms": 21.299523000010367} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_explicacao": 0.03719628037196279, "portabilidade": 0.006299370062993699, "plano_troca": 0.0017998200179981997, "troca_numero": 0.0017998200179981997, "cadastro_atualizacao": 0.9451054894510548, "suporte_chip_esim": 0.0017998200179981997, "cancelamento_linha": 0.0018998100189980998, "sem_correspondencia": 0.0040995900409958996}, "confidence": 0.8673, "input_tokens": 224, "latency_ms": 20.503160999993497} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 9.99986000195998e-07, "portabilidade": 9.99986000195998e-07, "troca_numero": 0.005199927201019189, "desconto_retencao": 9.99986000195998e-07, "atendimento_humano": 9.99986000195998e-07, "internet_consumo": 9.99986000195998e-07, "cadastro_atualizacao": 0.9947860729949788, "conta_contestacao": 9.99986000195998e-07, "cancelamento_linha": 9.99986000195998e-07, "fidelidade_pontos": 9.99986000195998e-07, "seguranca_fraude": 9.99986000195998e-07, "reclamacao_atendimento": 9.99986000195998e-07, "roaming_cobranca": 9.99986000195998e-07, "beneficios_consulta": 9.99986000195998e-07, "fidelidade_resgate": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9882, "input_tokens": 297, "latency_ms": 22.03549500001145} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.6985301469853015, "plano_nova_linha": 0.0011998800119988001, "vas_cancelamento": 0.0086991300869913, "cancelamento_linha": 0.0034996500349965005, "seguranca_perda_roubo": 0.007099290070992901, "vas_consulta": 0.0010998900109989002, "seguranca_fraude": 0.0370962903709629, "conta_pagamento_confirmacao": 0.000999900009999, "portabilidade": 0.21807819218078192, "marketplace_pedido": 0.004899510048995101, "troca_numero": 0.0010998900109989002, "recarga_saldo": 0.0008999100089991, "conta_contestacao": 0.0010998900109989002, "fidelidade_pontos": 0.0040995900409959, "negociacao_divida": 0.0005999400059994001, "sem_correspondencia": 0.010998900109989001}, "confidence": 0.6584, "input_tokens": 303, "latency_ms": 22.19224700002087} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.00010002000400080017, "portabilidade": 0.0004000800160032007, "conta_explicacao": 0.00010002000400080017, "negociacao_divida": 0.00010002000400080017, "troca_numero": 0.002400480096019204, "conta_debito_automatico_digital": 0.00010002000400080017, "conta_pagamento_confirmacao": 0.00010002000400080017, "seguranca_perda_roubo": 0.00010002000400080017, "desconto_retencao": 0.00010002000400080017, "cadastro_atualizacao": 0.9962992598519704, "parceiros_ofertas": 0.00010002000400080017, "sem_correspondencia": 0.00010002000400080017}, "confidence": 0.9873, "input_tokens": 277, "latency_ms": 21.609761000007666} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.7007345410318779, "vas_contratacao": 1.000192036871079e-06, "cancelamento_linha": 1.000192036871079e-06, "portabilidade": 0.0963184931506849, "conta_explicacao": 0.0006001152221226473, "atendimento_humano": 1.000192036871079e-06, "recarga_realizar": 1.000192036871079e-06, "suporte_configuracao": 0.0001000192036871079, "conta_contestacao": 0.19453735117142487, "seguranca_fraude": 0.006901325054410445, "beneficios_consulta": 1.000192036871079e-06, "desconto_retencao": 1.000192036871079e-06, "plano_nova_linha": 1.000192036871079e-06, "parceiros_ofertas": 1.000192036871079e-06, "bonus_nao_recebido": 0.0002000384073742158, "sem_correspondencia": 0.0006001152221226473}, "confidence": 0.6965, "input_tokens": 295, "latency_ms": 22.498321000000487} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "troca_numero": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 227, "latency_ms": 21.128973999992695} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"negociacao_religacao": 0.0020997900209979003, "cadastro_atualizacao": 0.21737826217378264, "cancelamento_linha": 0.0168983101689831, "fidelidade_pontos": 0.0020997900209979003, "seguranca_fraude": 0.019798020197980205, "conta_pagamento_confirmacao": 0.0020997900209979003, "vas_consulta": 0.001999800019998, "portabilidade": 0.006699330066993301, "internet_consumo": 0.015198480151984802, "internet_pacote_adicional": 0.0060993900609939014, "negociacao_divida": 0.0018998100189981002, "recarga_realizar": 0.0018998100189981002, "parceiros_ofertas": 0.001999800019998, "conta_contestacao": 0.001999800019998, "troca_numero": 0.6814318568143186, "sem_correspondencia": 0.020397960203979604}, "confidence": 0.6224, "input_tokens": 293, "latency_ms": 21.83459700000867} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"troca_numero": 0.007600760076007602, "cancelamento_linha": 0.0005000500050005002, "conta_segunda_via": 0.8119811981198121, "portabilidade": 0.15141514151415145, "internet_problema_conexao": 0.0020002000200020006, "suporte_sem_sinal": 0.0005000500050005002, "seguranca_fraude": 0.013001300130013002, "sem_correspondencia": 0.013001300130013002}, "confidence": 0.6991, "input_tokens": 222, "latency_ms": 21.332446000002392} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "cadastro_atualizacao": 0.9999890001209993, "vas_cancelamento": 9.999890001209994e-07, "reclamacao_atendimento": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "suporte_configuracao": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "recarga_nao_creditada": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 21.64088499998229} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_saldo": 0.0004, "conta_contestacao": 0.0009, "cancelamento_linha": 0.0013, "conta_pagamento_confirmacao": 0.0003, "conta_debito_automatico_digital": 0.0011, "internet_consumo": 0.0038, "reclamacao_atendimento": 0.0003, "cadastro_atualizacao": 0.9405, "troca_numero": 0.0432, "roaming_duvida": 0.0017, "portabilidade": 0.0039, "sem_correspondencia": 0.0026}, "confidence": 0.8821, "input_tokens": 284, "latency_ms": 21.52718599998593} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999930000490003, "vas_contratacao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 200, "latency_ms": 20.31510700001604} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0005, "cancelamento_linha": 0.9634, "portabilidade": 0.035, "sem_correspondencia": 0.0011}, "confidence": 0.8813, "input_tokens": 128, "latency_ms": 20.335824999989427} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cadastro_atualizacao": 0.9999850002249971, "roaming_duvida": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 21.697302000006857} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"atendimento_humano": 0.001199758848471457, "portabilidade": 0.0008998191363535927, "negociacao_religacao": 9.997990403928809e-05, "seguranca_perda_roubo": 9.997990403928809e-05, "suporte_configuracao": 0.0019995980807857618, "fidelidade_resgate": 9.997990403928809e-05, "vas_contratacao": 0.0019995980807857618, "cancelamento_linha": 0.00019995980807857618, "plano_consulta": 9.997990403928809e-05, "vas_cancelamento": 0.0027994373131000664, "conta_contestacao": 9.997990403928809e-05, "conta_vencimento": 0.00029993971211786423, "troca_numero": 9.997990403928809e-05, "conta_pagamento_confirmacao": 9.997990403928808e-07, "cadastro_atualizacao": 0.9896010901808735, "sem_correspondencia": 0.00039991961615715236}, "confidence": 0.972, "input_tokens": 288, "latency_ms": 21.110399999997753} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "cadastro_atualizacao": 0.9999890001209991, "seguranca_perda_roubo": 9.999890001209992e-07, "conta_segunda_via": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "suporte_configuracao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 270, "latency_ms": 21.423838000004025} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999930000490003, "recarga_realizar": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 201, "latency_ms": 20.93897400001765} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0006998600279944011, "recarga_saldo": 0.0010997800439912018, "portabilidade": 0.021795640871825634, "desconto_retencao": 9.998000399920017e-05, "suporte_configuracao": 9.998000399920017e-05, "troca_numero": 0.021495700859828035, "parceiros_ofertas": 9.998000399920017e-05, "cancelamento_linha": 0.8909218156368727, "conta_segunda_via": 0.023595280943811237, "marketplace_compra": 9.998000399920017e-05, "suporte_chip_esim": 9.998000399920017e-05, "negociacao_religacao": 0.007298540291941612, "vas_contratacao": 0.004899020195960808, "conta_contestacao": 0.0013997200559888023, "conta_explicacao": 0.01879624075184963, "sem_correspondencia": 0.007498500299940012}, "confidence": 0.7996, "input_tokens": 284, "latency_ms": 21.821203000001788} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "vas_consulta": 9.99993000049e-07, "recarga_realizar": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "roaming_pacote": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 186, "latency_ms": 21.38020699999288} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "cancelamento_linha": 9.99993000049e-07, "seguranca_fraude": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 203, "latency_ms": 21.03867400001036} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"vas_consulta": 0.0033000000000000004, "parceiros_ofertas": 0.00010000000000000002, "troca_numero": 0.058800000000000005, "suporte_sem_sinal": 0.00010000000000000002, "cadastro_atualizacao": 0.6526000000000001, "reclamacao_atendimento": 0.0009000000000000001, "internet_consumo": 0.0016000000000000003, "portabilidade": 0.00030000000000000003, "marketplace_compra": 0.28070000000000006, "roaming_pacote": 0.00030000000000000003, "cancelamento_linha": 0.0010000000000000002, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.6566, "input_tokens": 272, "latency_ms": 21.2323369999865} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_cancelamento": 9.999930000489998e-07, "bonus_nao_recebido": 9.999930000489998e-07, "conta_explicacao": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "cancelamento_linha": 9.999930000489998e-07, "troca_numero": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 205, "latency_ms": 22.14271900001563} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"roaming_duvida": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "portabilidade": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 196, "latency_ms": 21.319820999991634} +{"id": "g0259-portabilidade-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 121, "latency_ms": 21.60759599999551} +{"id": "g0259-portabilidade-curto_neutro-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"marketplace_pedido": 0.08470847084708472, "portabilidade": 0.13531353135313534, "vas_cancelamento": 0.021102110211021104, "fidelidade_resgate": 0.022402240224022405, "marketplace_compra": 0.06490649064906491, "negociacao_religacao": 0.0783078307830783, "roaming_cobranca": 0.024602460246024607, "cadastro_atualizacao": 0.021702170217021706, "troca_numero": 0.17651765176517653, "internet_problema_conexao": 0.19381938193819384, "cancelamento_linha": 0.03480348034803481, "sem_correspondencia": 0.14181418141814184}, "confidence": 0.1084, "input_tokens": 284, "latency_ms": 22.22764100000063} +{"id": "g0259-portabilidade-curto_neutro-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.3659365936593659, "portabilidade": 0.5471547154715471, "cancelamento_linha": 0.013501350135013501, "negociacao_religacao": 0.013101310131013101, "recarga_saldo": 0.013101310131013101, "conta_debito_automatico_digital": 0.013101310131013101, "cadastro_atualizacao": 0.013101310131013101, "sem_correspondencia": 0.021002100210021003}, "confidence": 0.4881, "input_tokens": 205, "latency_ms": 22.040213999986236} +{"id": "g0259-portabilidade-curto_neutro-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"desconto_retencao": 9.99990000099999e-07, "internet_problema_conexao": 9.99990000099999e-07, "cancelamento_linha": 9.99990000099999e-07, "troca_numero": 0.9997900020999789, "vas_cancelamento": 9.99990000099999e-07, "atendimento_humano": 9.99990000099999e-07, "cadastro_atualizacao": 9.99990000099999e-07, "conta_vencimento": 9.99990000099999e-07, "seguranca_fraude": 9.99990000099999e-07, "portabilidade": 0.0001999980000199998, "recarga_realizar": 9.99990000099999e-07, "sem_correspondencia": 9.99990000099999e-07}, "confidence": 0.9992, "input_tokens": 272, "latency_ms": 21.547040000001516} +{"id": "g0259-portabilidade-curto_neutro-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9240924092409242, "cancelamento_linha": 0.0343034303430343, "cadastro_atualizacao": 0.007300730073007301, "sem_correspondencia": 0.0343034303430343}, "confidence": 0.7545, "input_tokens": 126, "latency_ms": 22.218844000008175} +{"id": "g0259-portabilidade-curto_neutro-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"roaming_pacote": 0.0003, "parceiros_ofertas": 0.0002, "cadastro_atualizacao": 0.0039, "conta_segunda_via": 0.0014, "internet_problema_conexao": 0.0014, "desconto_retencao": 0.0002, "seguranca_fraude": 0.0007, "reclamacao_atendimento": 0.0013, "cancelamento_linha": 0.0002, "portabilidade": 0.7927, "troca_numero": 0.1973, "sem_correspondencia": 0.0004}, "confidence": 0.7713, "input_tokens": 282, "latency_ms": 22.151798000010103} +{"id": "g0259-portabilidade-curto_neutro-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999890001209996, "suporte_sem_sinal": 9.999890001209996e-07, "cadastro_atualizacao": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "seguranca_perda_roubo": 9.999890001209996e-07, "roaming_duvida": 9.999890001209996e-07, "atendimento_humano": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 271, "latency_ms": 21.876020000007657} +{"id": "g0259-portabilidade-curto_neutro-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 1.0000850072256139e-06, "conta_debito_automatico_digital": 1.0000850072256139e-06, "reclamacao_atendimento": 1.0000850072256139e-06, "troca_numero": 1.0000850072256139e-06, "cancelamento_linha": 1.0000850072256139e-06, "marketplace_compra": 1.0000850072256139e-06, "portabilidade": 0.9999849987248914, "atendimento_humano": 1.0000850072256139e-06, "fidelidade_pontos": 1.0000850072256139e-06, "vas_consulta": 1.0000850072256139e-06, "fidelidade_resgate": 1.0000850072256139e-06, "cadastro_atualizacao": 1.0000850072256139e-06, "suporte_sem_sinal": 1.0000850072256139e-06, "plano_consulta": 1.0000850072256139e-06, "suporte_chip_esim": 1.0000850072256139e-06, "sem_correspondencia": 1.0000850072256139e-06}, "confidence": 0.9995, "input_tokens": 281, "latency_ms": 22.1110020000026} +{"id": "g0259-portabilidade-curto_neutro-08-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.2745, "cadastro_atualizacao": 0.0199, "portabilidade": 0.6069, "sem_correspondencia": 0.0987}, "confidence": 0.3043, "input_tokens": 126, "latency_ms": 20.96814099999733} +{"id": "g0259-portabilidade-curto_neutro-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"plano_consulta": 0.0033989803059082274, "plano_troca": 0.0034989503149055285, "portabilidade": 0.7121863440967711, "cadastro_atualizacao": 0.00869739078276517, "vas_cancelamento": 0.0031990402879136263, "suporte_chip_esim": 0.0037988603418974308, "seguranca_perda_roubo": 0.0035989203239028293, "cancelamento_linha": 0.0033989803059082274, "marketplace_compra": 0.0034989503149055285, "troca_numero": 0.2219334199740078, "marketplace_pedido": 0.0033989803059082274, "sem_correspondencia": 0.02939118264520644}, "confidence": 0.6471, "input_tokens": 271, "latency_ms": 21.78769700000771} +{"id": "g0259-portabilidade-curto_neutro-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9993000000000001, "cadastro_atualizacao": 0.00010000000000000002, "cancelamento_linha": 0.00010000000000000002, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.9955, "input_tokens": 125, "latency_ms": 20.96350700000471} +{"id": "g0259-portabilidade-curto_neutro-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9997949600172032, "recarga_realizar": 1.0001950380324161e-06, "desconto_retencao": 0.00010001950380324162, "vas_cancelamento": 1.0001950380324161e-06, "cadastro_atualizacao": 1.0001950380324161e-06, "portabilidade": 0.00010001950380324162, "cancelamento_linha": 1.0001950380324161e-06, "sem_correspondencia": 1.0001950380324161e-06}, "confidence": 0.9979, "input_tokens": 197, "latency_ms": 21.09084399998551} +{"id": "g0262-portabilidade-regionalismo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999860001959977e-07, "seguranca_fraude": 9.999860001959977e-07, "cancelamento_linha": 9.999860001959977e-07, "troca_numero": 0.9989860141958018, "conta_contestacao": 9.999860001959977e-07, "recarga_nao_creditada": 9.999860001959977e-07, "suporte_configuracao": 9.999860001959977e-07, "negociacao_divida": 9.999860001959977e-07, "suporte_sem_sinal": 9.999860001959977e-07, "portabilidade": 0.0009999860001959977, "bonus_nao_recebido": 9.999860001959977e-07, "roaming_pacote": 9.999860001959977e-07, "vas_cancelamento": 9.999860001959977e-07, "vas_contratacao": 9.999860001959977e-07, "reclamacao_atendimento": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9972, "input_tokens": 285, "latency_ms": 21.8960690000074} +{"id": "g0262-portabilidade-regionalismo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"roaming_cobranca": 0.0129, "suporte_configuracao": 0.0068, "portabilidade": 0.1849, "troca_numero": 0.1087, "cadastro_atualizacao": 0.0062, "suporte_chip_esim": 0.0036, "cancelamento_linha": 0.6659, "sem_correspondencia": 0.011}, "confidence": 0.5117, "input_tokens": 230, "latency_ms": 20.99293900002408} +{"id": "g0262-portabilidade-regionalismo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"recarga_saldo": 0.0040004000400039996, "internet_pacote_adicional": 0.0025002500250024995, "internet_problema_conexao": 0.0028002800280027998, "recarga_nao_creditada": 0.0038003800380037997, "roaming_pacote": 0.0025002500250024995, "vas_consulta": 0.0025002500250024995, "troca_numero": 0.6792679267926791, "fidelidade_resgate": 0.0025002500250024995, "parceiros_ofertas": 0.008800880088008799, "conta_contestacao": 0.0026002600260025995, "cadastro_atualizacao": 0.020202020202020197, "conta_explicacao": 0.0027002700270027, "plano_nova_linha": 0.0028002800280027998, "cancelamento_linha": 0.0028002800280027998, "portabilidade": 0.2543254325432543, "sem_correspondencia": 0.005900590059005899}, "confidence": 0.6588, "input_tokens": 300, "latency_ms": 21.853579999998374} +{"id": "g0262-portabilidade-regionalismo-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.8542, "cadastro_atualizacao": 0.0425, "cancelamento_linha": 0.0321, "sem_correspondencia": 0.0712}, "confidence": 0.5907, "input_tokens": 134, "latency_ms": 20.615663999990375} +{"id": "g0262-portabilidade-regionalismo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.0005000460042323894, "cancelamento_linha": 1.0000920084647786e-06, "recarga_realizar": 1.0000920084647786e-06, "troca_numero": 0.9983918520503885, "conta_contestacao": 1.0000920084647786e-06, "plano_nova_linha": 1.0000920084647786e-06, "portabilidade": 0.0010000920084647787, "parceiros_ofertas": 1.0000920084647786e-06, "fidelidade_pontos": 1.0000920084647786e-06, "suporte_sem_sinal": 0.00010000920084647787, "vas_consulta": 1.0000920084647786e-06, "sem_correspondencia": 1.0000920084647786e-06}, "confidence": 0.9942, "input_tokens": 286, "latency_ms": 21.575073999997585} +{"id": "g0262-portabilidade-regionalismo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0073, "cadastro_atualizacao": 0.0153, "portabilidade": 0.9606, "sem_correspondencia": 0.0168}, "confidence": 0.8505, "input_tokens": 140, "latency_ms": 20.674824999986186} +{"id": "g0262-portabilidade-regionalismo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.0057, "cancelamento_linha": 0.0047, "portabilidade": 0.9075, "sem_correspondencia": 0.0821}, "confidence": 0.749, "input_tokens": 130, "latency_ms": 20.795566999993298} +{"id": "g0262-portabilidade-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["plano_nova_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "seguranca_perda_roubo": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "roaming_cobranca": 9.999890001209992e-07, "troca_numero": 0.9999890001209991, "conta_explicacao": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "marketplace_pedido": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 0.9998, "input_tokens": 289, "latency_ms": 21.568526000010024} +{"id": "g0262-portabilidade-regionalismo-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 9.999850002249977e-07, "troca_numero": 0.9999850002249978, "suporte_chip_esim": 9.999850002249977e-07, "roaming_pacote": 9.999850002249977e-07, "conta_vencimento": 9.999850002249977e-07, "suporte_sem_sinal": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "bonus_nao_recebido": 9.999850002249977e-07, "internet_consumo": 9.999850002249977e-07, "reclamacao_atendimento": 9.999850002249977e-07, "cadastro_atualizacao": 9.999850002249977e-07, "vas_consulta": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "portabilidade": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9998, "input_tokens": 287, "latency_ms": 22.274934999984453} +{"id": "g0262-portabilidade-regionalismo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"reclamacao_atendimento": 0.00010000000000000002, "internet_consumo": 0.00010000000000000002, "cadastro_atualizacao": 0.0012000000000000001, "conta_pagamento_confirmacao": 0.00010000000000000002, "troca_numero": 0.09640000000000001, "portabilidade": 0.9006000000000001, "desconto_retencao": 0.00010000000000000002, "conta_debito_automatico_digital": 0.00010000000000000002, "cancelamento_linha": 0.0004000000000000001, "parceiros_ofertas": 0.00010000000000000002, "plano_nova_linha": 0.00010000000000000002, "sem_correspondencia": 0.0007000000000000001}, "confidence": 0.8621, "input_tokens": 308, "latency_ms": 21.882675000000518} +{"id": "g0262-portabilidade-regionalismo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0017, "portabilidade": 0.9813, "cadastro_atualizacao": 0.0142, "sem_correspondencia": 0.0028}, "confidence": 0.9233, "input_tokens": 131, "latency_ms": 20.730094000015242} +{"id": "g0265-portabilidade-indireto_multiplo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 164, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99997000009e-07, "cadastro_atualizacao": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 150, "latency_ms": 20.816644000007045} +{"id": "g0265-portabilidade-indireto_multiplo-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.99986000195997e-07, "troca_numero": 0.9996860043959384, "recarga_saldo": 9.99986000195997e-07, "conta_vencimento": 9.99986000195997e-07, "plano_consulta": 9.99986000195997e-07, "cadastro_atualizacao": 9.99986000195997e-07, "parceiros_ofertas": 9.99986000195997e-07, "fidelidade_resgate": 9.99986000195997e-07, "cancelamento_linha": 9.99986000195997e-07, "seguranca_perda_roubo": 9.99986000195997e-07, "beneficios_consulta": 9.99986000195997e-07, "reclamacao_atendimento": 9.99986000195997e-07, "conta_contestacao": 9.99986000195997e-07, "suporte_sem_sinal": 0.0002999958000587991, "bonus_nao_recebido": 9.99986000195997e-07, "sem_correspondencia": 9.99986000195997e-07}, "confidence": 0.999, "input_tokens": 287, "latency_ms": 22.121366999982683} +{"id": "g0265-portabilidade-indireto_multiplo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 9.998870127675574e-07, "plano_consulta": 9.998870127675574e-07, "bonus_nao_recebido": 9.998870127675574e-07, "suporte_sem_sinal": 9.998870127675574e-07, "recarga_saldo": 9.998870127675574e-07, "cadastro_atualizacao": 9.998870127675574e-07, "troca_numero": 0.004099536752346986, "portabilidade": 0.000399954805107023, "beneficios_consulta": 9.998870127675574e-07, "cancelamento_linha": 9.998870127675574e-07, "marketplace_pedido": 9.998870127675574e-07, "vas_contratacao": 9.998870127675574e-07, "conta_debito_automatico_digital": 0.9954875099113802, "internet_consumo": 9.998870127675574e-07, "fidelidade_pontos": 9.998870127675574e-07, "sem_correspondencia": 9.998870127675574e-07}, "confidence": 0.9893, "input_tokens": 306, "latency_ms": 22.145297999998093} +{"id": "g0265-portabilidade-indireto_multiplo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.08259174082591741, "portabilidade": 0.6967303269673033, "cadastro_atualizacao": 0.0225977402259774, "sem_correspondencia": 0.19808019198080193}, "confidence": 0.3768, "input_tokens": 133, "latency_ms": 20.62991400001124} +{"id": "g0265-portabilidade-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_perda_roubo": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "troca_numero": 0.9999850002249976, "conta_vencimento": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "cadastro_atualizacao": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "seguranca_fraude": 9.999850002249975e-07, "plano_consulta": 9.999850002249975e-07, "recarga_saldo": 9.999850002249975e-07, "conta_pagamento_confirmacao": 9.999850002249975e-07, "reclamacao_atendimento": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 302, "latency_ms": 22.17753400000788} +{"id": "g0265-portabilidade-indireto_multiplo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.8272, "cadastro_atualizacao": 0.0463, "cancelamento_linha": 0.0525, "sem_correspondencia": 0.074}, "confidence": 0.5336, "input_tokens": 141, "latency_ms": 20.883362999995825} +{"id": "g0265-portabilidade-indireto_multiplo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9999970000090003, "cancelamento_linha": 9.999970000090002e-07, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 139, "latency_ms": 21.021189999999024} +{"id": "g0265-portabilidade-indireto_multiplo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_cobranca": 0.0051, "cancelamento_linha": 0.0132, "portabilidade": 0.3203, "recarga_realizar": 0.0005, "internet_consumo": 0.0005, "cadastro_atualizacao": 0.0004, "troca_numero": 0.6571, "sem_correspondencia": 0.0029}, "confidence": 0.6382, "input_tokens": 203, "latency_ms": 21.34336700001427} +{"id": "g0265-portabilidade-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"reclamacao_atendimento": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "troca_numero": 0.999993000049, "cancelamento_linha": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 21.277686999980006} +{"id": "g0265-portabilidade-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"atendimento_humano": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "cancelamento_linha": 9.999890001209992e-07, "troca_numero": 0.9999890001209991, "vas_contratacao": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "conta_pagamento_confirmacao": 9.999890001209992e-07, "seguranca_perda_roubo": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 271, "latency_ms": 22.012729000010722} +{"id": "g0265-portabilidade-indireto_multiplo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.0001, "portabilidade": 0.9988, "cancelamento_linha": 0.0001, "sem_correspondencia": 0.001}, "confidence": 0.9927, "input_tokens": 141, "latency_ms": 20.915264999985084} +{"id": "g0265-portabilidade-indireto_multiplo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_duvida": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "troca_numero": 0.999993000049, "cadastro_atualizacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 214, "latency_ms": 21.16944900001272} +{"id": "g0269-cancelamento_linha-regionalismo-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "cancelamento_linha": 0.999993000049, "portabilidade": 9.99993000049e-07, "reclamacao_atendimento": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 210, "latency_ms": 21.225207999975737} +{"id": "g0269-cancelamento_linha-regionalismo-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 1.000086007396636e-06, "conta_debito_automatico_digital": 1.000086007396636e-06, "vas_consulta": 1.000086007396636e-06, "suporte_sem_sinal": 1.000086007396636e-06, "negociacao_divida": 1.000086007396636e-06, "roaming_pacote": 1.000086007396636e-06, "cancelamento_linha": 0.08510731922945372, "desconto_retencao": 1.000086007396636e-06, "troca_numero": 1.000086007396636e-06, "recarga_saldo": 1.000086007396636e-06, "vas_cancelamento": 0.9148786795664425, "recarga_realizar": 1.000086007396636e-06, "cadastro_atualizacao": 1.000086007396636e-06, "portabilidade": 1.000086007396636e-06, "roaming_cobranca": 1.000086007396636e-06, "sem_correspondencia": 1.000086007396636e-06}, "confidence": 0.8945, "input_tokens": 291, "latency_ms": 22.93145400000185} +{"id": "g0269-cancelamento_linha-regionalismo-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.027197280271972803, "cancelamento_linha": 0.8760123987601239, "portabilidade": 0.023997600239976002, "sem_correspondencia": 0.07279272072792721}, "confidence": 0.6436, "input_tokens": 132, "latency_ms": 21.202748000007432} +{"id": "g0269-cancelamento_linha-regionalismo-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 9.999890001209987e-07, "negociacao_religacao": 9.999890001209987e-07, "portabilidade": 9.999890001209987e-07, "troca_numero": 9.999890001209987e-07, "internet_problema_conexao": 9.999890001209987e-07, "vas_contratacao": 9.999890001209987e-07, "plano_consulta": 9.999890001209987e-07, "desconto_retencao": 9.999890001209987e-07, "cadastro_atualizacao": 9.999890001209987e-07, "fidelidade_pontos": 9.999890001209987e-07, "cancelamento_linha": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 21.756895999999415} +{"id": "g0269-cancelamento_linha-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cadastro_atualizacao": 9.999000099990002e-05, "marketplace_pedido": 0.0005999400059994001, "negociacao_divida": 9.999000099990002e-05, "desconto_retencao": 9.999000099990002e-05, "vas_cancelamento": 0.9975002499750025, "portabilidade": 0.0007999200079992001, "troca_numero": 9.999000099990002e-05, "sem_correspondencia": 0.0006999300069993001}, "confidence": 0.99, "input_tokens": 213, "latency_ms": 21.882124000001113} +{"id": "g0269-cancelamento_linha-regionalismo-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.999930000489998e-07, "vas_cancelamento": 9.999930000489998e-07, "plano_consulta": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 202, "latency_ms": 23.028517000000193} +{"id": "g0269-cancelamento_linha-regionalismo-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 1.0000900081007289e-06, "vas_consulta": 1.0000900081007289e-06, "cancelamento_linha": 0.9998899900991087, "cadastro_atualizacao": 1.0000900081007289e-06, "vas_cancelamento": 0.0001000090008100729, "roaming_cobranca": 1.0000900081007289e-06, "portabilidade": 1.0000900081007289e-06, "recarga_realizar": 1.0000900081007289e-06, "desconto_retencao": 1.0000900081007289e-06, "troca_numero": 1.0000900081007289e-06, "suporte_sem_sinal": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9993, "input_tokens": 278, "latency_ms": 21.82033799999772} +{"id": "g0269-cancelamento_linha-regionalismo-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99997000009e-07, "vas_cancelamento": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 130, "latency_ms": 20.72841099999323} +{"id": "g0269-cancelamento_linha-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"suporte_chip_esim": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "recarga_realizar": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "vas_cancelamento": 0.9999850002249971, "seguranca_fraude": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "marketplace_compra": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 21.88897499999598} +{"id": "g0269-cancelamento_linha-regionalismo-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 9.99997000009e-07, "portabilidade": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 132, "latency_ms": 20.782894999996415} +{"id": "g0269-cancelamento_linha-regionalismo-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9372, "portabilidade": 0.0003, "vas_cancelamento": 0.0621, "sem_correspondencia": 0.0004}, "confidence": 0.8274, "input_tokens": 134, "latency_ms": 20.745401999988644} +{"id": "g0269-cancelamento_linha-regionalismo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "suporte_configuracao": 9.999930000489998e-07, "vas_cancelamento": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 205, "latency_ms": 20.96591900001954} +{"id": "g0270-cancelamento_linha-emocional-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 9.999890001209994e-07, "internet_pacote_adicional": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "cancelamento_linha": 0.9999890001209993, "vas_consulta": 9.999890001209994e-07, "parceiros_ofertas": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 21.52330600000596} +{"id": "g0270-cancelamento_linha-emocional-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"recarga_saldo": 9.999860001959975e-07, "atendimento_humano": 9.999860001959975e-07, "troca_numero": 9.999860001959975e-07, "recarga_realizar": 9.999860001959975e-07, "portabilidade": 9.999860001959975e-07, "cancelamento_linha": 0.022299687804370746, "cadastro_atualizacao": 9.999860001959975e-07, "vas_consulta": 9.999860001959975e-07, "reclamacao_atendimento": 9.999860001959975e-07, "desconto_retencao": 9.999860001959975e-07, "roaming_duvida": 9.999860001959975e-07, "plano_consulta": 9.999860001959975e-07, "vas_cancelamento": 0.9776863123916268, "suporte_sem_sinal": 9.999860001959975e-07, "fidelidade_pontos": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9614, "input_tokens": 286, "latency_ms": 22.138272999995934} +{"id": "g0270-cancelamento_linha-emocional-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.36966303369663034, "portabilidade": 0.00029997000299970003, "vas_cancelamento": 0.6287371262873713, "sem_correspondencia": 0.0012998700129987}, "confidence": 0.5166, "input_tokens": 131, "latency_ms": 21.309289000015497} +{"id": "g0270-cancelamento_linha-emocional-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "vas_cancelamento": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 127, "latency_ms": 20.964942000006204} +{"id": "g0270-cancelamento_linha-emocional-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9362943822337064, "portabilidade": 9.999940000359995e-07, "cadastro_atualizacao": 9.999940000359995e-07, "troca_numero": 9.999940000359995e-07, "conta_segunda_via": 9.999940000359995e-07, "desconto_retencao": 9.999940000359995e-07, "cancelamento_linha": 0.06369961780229318, "sem_correspondencia": 9.999940000359995e-07}, "confidence": 0.8859, "input_tokens": 201, "latency_ms": 21.502566999998862} +{"id": "g0270-cancelamento_linha-emocional-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.148, "cancelamento_linha": 0.8515, "portabilidade": 0.0001, "sem_correspondencia": 0.0004}, "confidence": 0.6941, "input_tokens": 128, "latency_ms": 20.465930999989723} +{"id": "g0270-cancelamento_linha-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"marketplace_compra": 1.0000860073966358e-06, "negociacao_divida": 1.0000860073966358e-06, "troca_numero": 0.00020001720147932718, "recarga_saldo": 1.0000860073966358e-06, "fidelidade_resgate": 1.0000860073966358e-06, "vas_cancelamento": 0.9997859815944169, "cadastro_atualizacao": 1.0000860073966358e-06, "desconto_retencao": 1.0000860073966358e-06, "portabilidade": 1.0000860073966358e-06, "fidelidade_pontos": 1.0000860073966358e-06, "conta_explicacao": 1.0000860073966358e-06, "suporte_sem_sinal": 1.0000860073966358e-06, "roaming_duvida": 1.0000860073966358e-06, "suporte_configuracao": 1.0000860073966358e-06, "conta_pagamento_confirmacao": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.999, "input_tokens": 287, "latency_ms": 21.932964999990645} +{"id": "g0270-cancelamento_linha-emocional-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "vas_cancelamento": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "cancelamento_linha": 0.9999890001209991, "conta_pagamento_confirmacao": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 23.67609500001322} +{"id": "g0270-cancelamento_linha-emocional-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "vas_cancelamento": 9.99989000120999e-07, "cadastro_atualizacao": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "portabilidade": 9.99989000120999e-07, "desconto_retencao": 9.99989000120999e-07, "cancelamento_linha": 0.9999890001209989, "troca_numero": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 281, "latency_ms": 22.069112999986373} +{"id": "g0270-cancelamento_linha-emocional-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "cancelamento_linha": 0.9999890001209993, "conta_pagamento_confirmacao": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "seguranca_perda_roubo": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 269, "latency_ms": 21.958385999994334} +{"id": "g0270-cancelamento_linha-emocional-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 1.0000940088368305e-06, "cancelamento_linha": 0.9889929653387417, "portabilidade": 1.0000940088368305e-06, "cadastro_atualizacao": 1.0000940088368305e-06, "conta_vencimento": 1.0000940088368305e-06, "vas_cancelamento": 0.011001034097205134, "troca_numero": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.9704, "input_tokens": 195, "latency_ms": 21.602666999996245} +{"id": "g0270-cancelamento_linha-emocional-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0055, "vas_cancelamento": 0.0121, "cancelamento_linha": 0.9656, "sem_correspondencia": 0.0168}, "confidence": 0.867, "input_tokens": 126, "latency_ms": 21.1079560000087} +{"id": "g0271-cancelamento_linha-longo_contexto-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 222, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99997000009e-07, "vas_cancelamento": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 168, "latency_ms": 20.38772000000222} +{"id": "g0271-cancelamento_linha-longo_contexto-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_consulta": 0.00010004001600640257, "fidelidade_resgate": 0.00020008003201280514, "internet_pacote_adicional": 0.002901160464185674, "portabilidade": 0.00010004001600640257, "negociacao_religacao": 0.00010004001600640257, "desconto_retencao": 0.00010004001600640257, "beneficios_consulta": 0.00010004001600640257, "roaming_duvida": 0.00010004001600640257, "vas_cancelamento": 0.02531012404961985, "roaming_pacote": 0.00010004001600640257, "suporte_chip_esim": 0.00010004001600640257, "cancelamento_linha": 0.9703881552621049, "recarga_nao_creditada": 0.00010004001600640257, "troca_numero": 0.00010004001600640257, "cadastro_atualizacao": 0.00010004001600640257, "sem_correspondencia": 0.00010004001600640257}, "confidence": 0.9439, "input_tokens": 316, "latency_ms": 22.220093999976598} +{"id": "g0271-cancelamento_linha-longo_contexto-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 212, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "cadastro_atualizacao": 9.999850002249973e-07, "plano_troca": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "cancelamento_linha": 0.9999850002249974, "portabilidade": 9.999850002249973e-07, "roaming_duvida": 9.999850002249973e-07, "conta_debito_automatico_digital": 9.999850002249973e-07, "marketplace_compra": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 321, "latency_ms": 22.90743300000031} +{"id": "g0271-cancelamento_linha-longo_contexto-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "cancelamento_linha": 0.999993000049, "troca_numero": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 240, "latency_ms": 26.890414000007468} +{"id": "g0271-cancelamento_linha-longo_contexto-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.2994, "cancelamento_linha": 0.6961, "portabilidade": 0.0017, "sem_correspondencia": 0.0028}, "confidence": 0.538, "input_tokens": 160, "latency_ms": 21.607308999989527} +{"id": "g0271-cancelamento_linha-longo_contexto-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "vas_cancelamento": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 21.518972999984953} +{"id": "g0271-cancelamento_linha-longo_contexto-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 201, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9999930000490003, "cadastro_atualizacao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 235, "latency_ms": 21.321392999993805} +{"id": "g0271-cancelamento_linha-longo_contexto-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 202, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "cancelamento_linha": 0.9999850002249974, "marketplace_compra": 9.999850002249973e-07, "vas_consulta": 9.999850002249973e-07, "roaming_cobranca": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 316, "latency_ms": 22.646632000004274} +{"id": "g0271-cancelamento_linha-longo_contexto-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 203, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "plano_nova_linha": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "vas_cancelamento": 0.9999930000489998, "cadastro_atualizacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 233, "latency_ms": 21.503167000020085} +{"id": "g0271-cancelamento_linha-longo_contexto-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["reclamacao_atendimento", "seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 191, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_debito_automatico_digital": 1.0001870349755403e-06, "conta_segunda_via": 1.0001870349755403e-06, "cadastro_atualizacao": 1.0001870349755403e-06, "negociacao_divida": 1.0001870349755403e-06, "marketplace_pedido": 1.0001870349755403e-06, "vas_cancelamento": 0.0014002618489657565, "recarga_realizar": 1.0001870349755403e-06, "troca_numero": 1.0001870349755403e-06, "portabilidade": 1.0001870349755403e-06, "cancelamento_linha": 0.9980866422020918, "beneficios_consulta": 1.0001870349755403e-06, "desconto_retencao": 1.0001870349755403e-06, "bonus_nao_recebido": 1.0001870349755403e-06, "seguranca_perda_roubo": 1.0001870349755403e-06, "internet_problema_conexao": 0.0005000935174877701, "sem_correspondencia": 1.0001870349755403e-06}, "confidence": 0.9938, "input_tokens": 316, "latency_ms": 22.187778000017033} +{"id": "g0271-cancelamento_linha-longo_contexto-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 196, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 9.999850002249975e-07, "recarga_nao_creditada": 9.999850002249975e-07, "cancelamento_linha": 0.9999850002249976, "suporte_chip_esim": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "suporte_sem_sinal": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "cadastro_atualizacao": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "troca_numero": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "vas_cancelamento": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 315, "latency_ms": 22.03366099999471} +{"id": "g0271-cancelamento_linha-longo_contexto-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 214, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.999890001209994e-07, "cadastro_atualizacao": 9.999890001209994e-07, "atendimento_humano": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "cancelamento_linha": 0.9999890001209993, "vas_cancelamento": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "internet_consumo": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 325, "latency_ms": 22.06393800000228} +{"id": "g0274-troca_numero-informal_abreviado-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_contratacao": 9.999850002249975e-07, "internet_problema_conexao": 9.999850002249975e-07, "troca_numero": 0.9999850002249976, "desconto_retencao": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "recarga_nao_creditada": 9.999850002249975e-07, "seguranca_fraude": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "negociacao_divida": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "internet_consumo": 9.999850002249975e-07, "cadastro_atualizacao": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 22.000582000003988} +{"id": "g0274-troca_numero-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"plano_nova_linha": 0.31660000000000005, "plano_consulta": 0.00020000000000000006, "suporte_configuracao": 0.006400000000000002, "cadastro_atualizacao": 0.008100000000000001, "portabilidade": 0.6395000000000001, "conta_pagamento_confirmacao": 0.00030000000000000003, "cancelamento_linha": 0.027400000000000008, "sem_correspondencia": 0.0015000000000000005}, "confidence": 0.5991, "input_tokens": 213, "latency_ms": 21.02900900001714} +{"id": "g0274-troca_numero-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.0004000000000000001, "seguranca_fraude": 0.0018000000000000002, "roaming_duvida": 0.0020000000000000005, "suporte_chip_esim": 0.00030000000000000003, "beneficios_consulta": 0.00030000000000000003, "internet_problema_conexao": 0.007100000000000001, "plano_troca": 0.0005000000000000001, "portabilidade": 0.9846000000000001, "internet_consumo": 0.0012000000000000001, "cancelamento_linha": 0.00030000000000000003, "plano_nova_linha": 0.00030000000000000003, "sem_correspondencia": 0.0012000000000000001}, "confidence": 0.9569, "input_tokens": 276, "latency_ms": 21.611601999978802} +{"id": "g0274-troca_numero-informal_abreviado-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999850002249973e-07, "cadastro_atualizacao": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "troca_numero": 0.9999850002249974, "vas_contratacao": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "suporte_sem_sinal": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "marketplace_pedido": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "cancelamento_linha": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 22.023684000004096} +{"id": "g0274-troca_numero-informal_abreviado-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999930000490003, "cancelamento_linha": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "cadastro_atualizacao": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 206, "latency_ms": 21.04615400000398} +{"id": "g0274-troca_numero-informal_abreviado-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999890001209996, "plano_consulta": 9.999890001209996e-07, "seguranca_fraude": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "internet_consumo": 9.999890001209996e-07, "cadastro_atualizacao": 9.999890001209996e-07, "vas_cancelamento": 9.999890001209996e-07, "conta_segunda_via": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 265, "latency_ms": 22.04819900001098} +{"id": "g0274-troca_numero-informal_abreviado-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_contestacao": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "troca_numero": 0.999993000049, "seguranca_perda_roubo": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 212, "latency_ms": 21.393176000003677} +{"id": "g0274-troca_numero-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"suporte_sem_sinal": 0.00020000000000000004, "cadastro_atualizacao": 0.40240000000000004, "suporte_configuracao": 0.0023000000000000004, "vas_cancelamento": 0.012700000000000001, "portabilidade": 0.5331000000000001, "beneficios_consulta": 0.00020000000000000004, "cancelamento_linha": 0.0068000000000000005, "suporte_chip_esim": 0.0023000000000000004, "conta_explicacao": 0.019600000000000003, "vas_consulta": 0.00030000000000000003, "internet_pacote_adicional": 0.0022000000000000006, "sem_correspondencia": 0.017900000000000003}, "confidence": 0.6029, "input_tokens": 272, "latency_ms": 22.084376999998767} +{"id": "g0274-troca_numero-informal_abreviado-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 122, "latency_ms": 21.494100000012395} +{"id": "g0274-troca_numero-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"seguranca_fraude": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "portabilidade": 0.9999850002249971, "negociacao_divida": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 0.9998, "input_tokens": 284, "latency_ms": 22.427759999999353} +{"id": "g0274-troca_numero-informal_abreviado-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.995298534554921, "portabilidade": 0.004500445544108867, "cadastro_atualizacao": 1.0000990098019704e-06, "sem_correspondencia": 0.0002000198019603941}, "confidence": 0.9774, "input_tokens": 126, "latency_ms": 21.339604000019108} +{"id": "g0274-troca_numero-informal_abreviado-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "troca_numero": 0.9999850002249971, "conta_pagamento_confirmacao": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 22.495199000019284} +{"id": "g0275-troca_numero-erros_digitacao-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999930000490002e-07, "troca_numero": 0.9999930000490003, "cancelamento_linha": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "parceiros_ofertas": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 204, "latency_ms": 21.368327999994108} +{"id": "g0275-troca_numero-erros_digitacao-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.99997000009e-07, "cadastro_atualizacao": 9.99997000009e-07, "troca_numero": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 126, "latency_ms": 21.27286300000719} +{"id": "g0275-troca_numero-erros_digitacao-02-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999890001209992e-07, "cancelamento_linha": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "recarga_realizar": 9.999890001209992e-07, "troca_numero": 0.9999890001209991, "beneficios_consulta": 9.999890001209992e-07, "conta_pagamento_confirmacao": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 268, "latency_ms": 21.823815000004743} +{"id": "g0275-troca_numero-erros_digitacao-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 121, "latency_ms": 20.9187479999855} +{"id": "g0275-troca_numero-erros_digitacao-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_explicacao": 9.999890001209994e-07, "parceiros_ofertas": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "troca_numero": 0.9999890001209993, "plano_consulta": 9.999890001209994e-07, "seguranca_perda_roubo": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "cadastro_atualizacao": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 288, "latency_ms": 20.902675999991516} +{"id": "g0275-troca_numero-erros_digitacao-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 122, "latency_ms": 20.896265000004632} +{"id": "g0275-troca_numero-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 1.000290084124396e-06, "negociacao_religacao": 1.000290084124396e-06, "conta_pagamento_confirmacao": 1.000290084124396e-06, "conta_vencimento": 1.000290084124396e-06, "portabilidade": 0.9987896489982093, "roaming_duvida": 0.0002000580168248792, "marketplace_pedido": 0.0001000290084124396, "marketplace_compra": 0.0002000580168248792, "atendimento_humano": 1.000290084124396e-06, "conta_debito_automatico_digital": 1.000290084124396e-06, "parceiros_ofertas": 1.000290084124396e-06, "cadastro_atualizacao": 1.000290084124396e-06, "plano_nova_linha": 1.000290084124396e-06, "cancelamento_linha": 1.000290084124396e-06, "seguranca_fraude": 0.0001000290084124396, "sem_correspondencia": 0.0006001740504746375}, "confidence": 0.995, "input_tokens": 286, "latency_ms": 23.48261799997431} +{"id": "g0275-troca_numero-erros_digitacao-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "troca_numero": 0.9999850002249971, "conta_contestacao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 282, "latency_ms": 22.681927999997242} +{"id": "g0275-troca_numero-erros_digitacao-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 123, "latency_ms": 21.37998000000607} +{"id": "g0275-troca_numero-erros_digitacao-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "atendimento_humano": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "troca_numero": 0.999993000049, "portabilidade": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 182, "latency_ms": 21.13351899998861} +{"id": "g0275-troca_numero-erros_digitacao-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"internet_problema_conexao": 9.999850002249967e-07, "negociacao_divida": 9.999850002249967e-07, "suporte_configuracao": 9.999850002249967e-07, "conta_vencimento": 9.999850002249967e-07, "seguranca_perda_roubo": 9.999850002249967e-07, "cancelamento_linha": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "suporte_sem_sinal": 9.999850002249967e-07, "vas_contratacao": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "portabilidade": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "troca_numero": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 21.983459000011862} +{"id": "g0275-troca_numero-erros_digitacao-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.99997000009e-07, "portabilidade": 9.99997000009e-07, "troca_numero": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 123, "latency_ms": 21.195367999979453} +{"id": "g0278-troca_numero-longo_contexto-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 195, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.0003000588115270593, "cadastro_atualizacao": 1.0001960384235309e-06, "roaming_cobranca": 1.0001960384235309e-06, "troca_numero": 0.9961952542698369, "cancelamento_linha": 1.0001960384235309e-06, "portabilidade": 0.003300646926797652, "desconto_retencao": 1.0001960384235309e-06, "sem_correspondencia": 0.0002000392076847062}, "confidence": 0.9862, "input_tokens": 235, "latency_ms": 21.482302000009668} +{"id": "g0278-troca_numero-longo_contexto-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 9.999930000489998e-07, "negociacao_religacao": 9.999930000489998e-07, "atendimento_humano": 9.999930000489998e-07, "troca_numero": 0.9999930000489998, "suporte_configuracao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 219, "latency_ms": 21.42445199999088} +{"id": "g0278-troca_numero-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 176, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"parceiros_ofertas": 0.0038996100389961, "portabilidade": 0.345965403459654, "reclamacao_atendimento": 0.0947905209479052, "suporte_chip_esim": 0.04339566043395661, "cancelamento_linha": 0.49875012498750126, "cadastro_atualizacao": 0.004199580041995801, "negociacao_divida": 0.0038996100389961, "sem_correspondencia": 0.005099490050994901}, "confidence": 0.439, "input_tokens": 244, "latency_ms": 21.1840460000019} +{"id": "g0278-troca_numero-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"atendimento_humano": 0.0007, "negociacao_religacao": 0.0018, "cadastro_atualizacao": 0.0234, "conta_contestacao": 0.0007, "marketplace_pedido": 0.0176, "cancelamento_linha": 0.0155, "internet_problema_conexao": 0.0009, "plano_troca": 0.664, "portabilidade": 0.2725, "beneficios_consulta": 0.0001, "roaming_duvida": 0.0001, "conta_explicacao": 0.0002, "bonus_nao_recebido": 0.0002, "seguranca_perda_roubo": 0.0004, "suporte_sem_sinal": 0.0001, "sem_correspondencia": 0.0018}, "confidence": 0.676, "input_tokens": 308, "latency_ms": 22.593051000001196} +{"id": "g0278-troca_numero-longo_contexto-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "portabilidade": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 144, "latency_ms": 20.269949999999426} +{"id": "g0278-troca_numero-longo_contexto-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 135, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.00019999980000019998, "cadastro_atualizacao": 9.999990000009998e-07, "troca_numero": 0.9996990003009996, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9979, "input_tokens": 142, "latency_ms": 20.745610000005854} +{"id": "g0278-troca_numero-longo_contexto-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 138, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"fidelidade_pontos": 9.999970000090001e-05, "portabilidade": 0.0032999901000297, "cadastro_atualizacao": 9.999970000090001e-05, "plano_consulta": 9.99997000009e-07, "desconto_retencao": 9.99997000009e-07, "suporte_configuracao": 0.0006999979000063, "troca_numero": 0.9922970231089306, "marketplace_compra": 9.999970000090001e-05, "cancelamento_linha": 9.999970000090001e-05, "recarga_saldo": 9.999970000090001e-05, "parceiros_ofertas": 9.99997000009e-07, "sem_correspondencia": 0.0031999904000288002}, "confidence": 0.978, "input_tokens": 299, "latency_ms": 21.50350099998377} +{"id": "g0278-troca_numero-longo_contexto-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 132, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"parceiros_ofertas": 9.99997000009e-07, "troca_numero": 0.9718970843087471, "portabilidade": 0.0275999172002484, "cancelamento_linha": 0.00019999940000180001, "cadastro_atualizacao": 9.99997000009e-07, "vas_cancelamento": 9.999970000090001e-05, "marketplace_compra": 9.99997000009e-07, "sem_correspondencia": 0.00019999940000180001}, "confidence": 0.937, "input_tokens": 217, "latency_ms": 20.997776000001522} +{"id": "g0278-troca_numero-longo_contexto-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999890001209996, "cancelamento_linha": 9.999890001209996e-07, "cadastro_atualizacao": 9.999890001209996e-07, "internet_problema_conexao": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "parceiros_ofertas": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "seguranca_fraude": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 21.48871099998928} +{"id": "g0278-troca_numero-longo_contexto-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "troca_numero": 0.9999850002249971, "fidelidade_pontos": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 21.811730999985457} +{"id": "g0278-troca_numero-longo_contexto-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 147, "latency_ms": 20.73866599999974} +{"id": "g0278-troca_numero-longo_contexto-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 136, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.1436, "cadastro_atualizacao": 0.0005, "troca_numero": 0.8525, "sem_correspondencia": 0.0034}, "confidence": 0.684, "input_tokens": 142, "latency_ms": 20.749251000012237} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 60, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.21187796469167208, "cadastro_atualizacao": 9.998960108148754e-07, "internet_consumo": 0.0006999272075704127, "portabilidade": 9.998960108148754e-07, "atendimento_humano": 0.7873181189156329, "parceiros_ofertas": 9.998960108148754e-07, "suporte_chip_esim": 9.998960108148754e-07, "sem_correspondencia": 9.998960108148754e-05}, "confidence": 0.7487, "input_tokens": 220, "latency_ms": 21.205546999993885} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.0002, "roaming_pacote": 0.0001, "conta_contestacao": 0.0109, "vas_consulta": 0.0001, "conta_vencimento": 0.0001, "beneficios_consulta": 0.0001, "internet_consumo": 0.0001, "reclamacao_atendimento": 0.9866, "conta_segunda_via": 0.0001, "atendimento_humano": 0.001, "plano_troca": 0.0001, "sem_correspondencia": 0.0006}, "confidence": 0.9668, "input_tokens": 295, "latency_ms": 21.71531100000834} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.998, "negociacao_religacao": 0.0004, "atendimento_humano": 0.0007, "sem_correspondencia": 0.0009}, "confidence": 0.988, "input_tokens": 132, "latency_ms": 20.751638999996658} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.00020003860745123809, "internet_consumo": 0.00010001930372561904, "plano_consulta": 0.00010001930372561904, "fidelidade_pontos": 0.00040007721490247617, "negociacao_religacao": 1.0001930372561904e-06, "internet_problema_conexao": 0.00020003860745123809, "conta_explicacao": 0.0006001158223537142, "internet_pacote_adicional": 1.0001930372561904e-06, "desconto_retencao": 0.00020003860745123809, "negociacao_divida": 1.0001930372561904e-06, "recarga_nao_creditada": 1.0001930372561904e-06, "conta_segunda_via": 1.0001930372561904e-06, "marketplace_pedido": 1.0001930372561904e-06, "atendimento_humano": 0.9931916859953971, "conta_contestacao": 1.0001930372561904e-06, "sem_correspondencia": 0.005000965186280952}, "confidence": 0.982, "input_tokens": 295, "latency_ms": 22.097015000014153} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.0027988804478208716, "fidelidade_pontos": 9.996001599360257e-05, "plano_troca": 9.996001599360257e-05, "negociacao_divida": 9.996001599360257e-05, "vas_cancelamento": 0.00019992003198720514, "parceiros_ofertas": 9.996001599360257e-05, "conta_contestacao": 9.996001599360257e-05, "roaming_cobranca": 9.996001599360257e-05, "reclamacao_atendimento": 0.9958016793282687, "conta_debito_automatico_digital": 9.996001599360257e-05, "vas_consulta": 9.996001599360257e-05, "sem_correspondencia": 0.0003998400639744103}, "confidence": 0.9883, "input_tokens": 281, "latency_ms": 21.59737899998504} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_segunda_via": 9.997000899730082e-05, "seguranca_perda_roubo": 9.997000899730082e-05, "bonus_nao_recebido": 0.00019994001799460164, "vas_contratacao": 0.0005998200539838048, "suporte_sem_sinal": 9.997000899730082e-05, "internet_consumo": 9.997000899730082e-05, "fidelidade_pontos": 9.997000899730082e-05, "reclamacao_atendimento": 0.24472658202539238, "atendimento_humano": 0.7536738978306509, "seguranca_fraude": 9.997000899730082e-05, "conta_contestacao": 9.997000899730082e-05, "sem_correspondencia": 9.997000899730082e-05}, "confidence": 0.7711, "input_tokens": 284, "latency_ms": 27.304892000017844} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_contratacao": 9.999940000359995e-07, "reclamacao_atendimento": 0.999894000635996, "recarga_nao_creditada": 9.999940000359995e-07, "conta_contestacao": 9.999940000359995e-07, "suporte_chip_esim": 9.999940000359995e-07, "recarga_saldo": 9.999940000359995e-07, "atendimento_humano": 9.999940000359996e-05, "sem_correspondencia": 9.999940000359995e-07}, "confidence": 0.9994, "input_tokens": 225, "latency_ms": 21.645320999994055} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.8880776155231049, "plano_troca": 0.0004000800160032008, "beneficios_consulta": 0.0004000800160032008, "portabilidade": 0.0004000800160032008, "conta_explicacao": 0.0004000800160032008, "recarga_realizar": 0.0004000800160032008, "seguranca_perda_roubo": 0.0004000800160032008, "desconto_retencao": 0.00030006001200240054, "reclamacao_atendimento": 0.04770954190838169, "conta_pagamento_confirmacao": 0.0004000800160032008, "atendimento_humano": 0.06041208241648332, "sem_correspondencia": 0.0007001400280056013}, "confidence": 0.8185, "input_tokens": 274, "latency_ms": 21.77239300002043} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"internet_pacote_adicional": 9.999940000359997e-07, "reclamacao_atendimento": 0.9998940006359962, "plano_troca": 9.999940000359997e-07, "fidelidade_resgate": 9.999940000359997e-07, "vas_contratacao": 9.999940000359999e-05, "atendimento_humano": 9.999940000359997e-07, "fidelidade_pontos": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9996, "input_tokens": 228, "latency_ms": 21.05329599999095} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_divida": 0.0063, "reclamacao_atendimento": 0.0001, "plano_troca": 0.0001, "fidelidade_resgate": 0.0055, "parceiros_ofertas": 0.0001, "seguranca_perda_roubo": 0.7328, "marketplace_pedido": 0.0006, "atendimento_humano": 0.0011, "plano_consulta": 0.0001, "roaming_cobranca": 0.0002, "seguranca_fraude": 0.2379, "conta_segunda_via": 0.0008, "suporte_chip_esim": 0.0001, "fidelidade_pontos": 0.0042, "vas_consulta": 0.0004, "sem_correspondencia": 0.0097}, "confidence": 0.7388, "input_tokens": 292, "latency_ms": 21.799657000002526} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9623000000000002, "seguranca_fraude": 0.00010000000000000002, "roaming_cobranca": 0.00010000000000000002, "negociacao_divida": 0.00010000000000000002, "conta_debito_automatico_digital": 0.00010000000000000002, "internet_consumo": 0.00010000000000000002, "reclamacao_atendimento": 0.03670000000000001, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.92, "input_tokens": 228, "latency_ms": 20.996918999998115} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.00010001000100010003, "internet_problema_conexao": 0.00010001000100010003, "reclamacao_atendimento": 0.9971997199719973, "conta_vencimento": 0.00010001000100010003, "vas_cancelamento": 0.00010001000100010003, "atendimento_humano": 0.0008000800080008002, "plano_nova_linha": 0.00010001000100010003, "sem_correspondencia": 0.0015001500150015003}, "confidence": 0.9886, "input_tokens": 205, "latency_ms": 21.01165600001309} +{"id": "g0285-reclamacao_atendimento-longo_contexto-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 273, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"conta_vencimento": 0.1459, "recarga_nao_creditada": 0.0512, "plano_consulta": 0.0204, "recarga_realizar": 0.0093, "reclamacao_atendimento": 0.1068, "parceiros_ofertas": 0.0637, "conta_contestacao": 0.1051, "atendimento_humano": 0.0648, "roaming_duvida": 0.3683, "fidelidade_pontos": 0.009, "bonus_nao_recebido": 0.0124, "sem_correspondencia": 0.0431}, "confidence": 0.2013, "input_tokens": 324, "latency_ms": 22.4997290000033} +{"id": "g0285-reclamacao_atendimento-longo_contexto-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 217, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"fidelidade_resgate": 0.05850000000000001, "recarga_nao_creditada": 0.042800000000000005, "bonus_nao_recebido": 0.14480000000000004, "troca_numero": 0.04420000000000001, "vas_contratacao": 0.07750000000000001, "atendimento_humano": 0.042800000000000005, "negociacao_divida": 0.04560000000000001, "reclamacao_atendimento": 0.042800000000000005, "roaming_cobranca": 0.3698000000000001, "portabilidade": 0.04560000000000001, "suporte_chip_esim": 0.042800000000000005, "sem_correspondencia": 0.042800000000000005}, "confidence": 0.1526, "input_tokens": 310, "latency_ms": 21.900517000005948} +{"id": "g0285-reclamacao_atendimento-longo_contexto-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 205, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"conta_debito_automatico_digital": 0.005100000000000001, "seguranca_fraude": 0.6752000000000001, "suporte_chip_esim": 0.0013000000000000002, "atendimento_humano": 0.007300000000000001, "internet_consumo": 0.007600000000000001, "suporte_sem_sinal": 0.0013000000000000002, "troca_numero": 0.28370000000000006, "beneficios_consulta": 0.0017000000000000001, "vas_consulta": 0.0014000000000000002, "internet_pacote_adicional": 0.0015000000000000002, "plano_troca": 0.0014000000000000002, "conta_vencimento": 0.0032000000000000006, "conta_explicacao": 0.0027000000000000006, "desconto_retencao": 0.0014000000000000002, "reclamacao_atendimento": 0.0037000000000000006, "sem_correspondencia": 0.0015000000000000002}, "confidence": 0.6923, "input_tokens": 322, "latency_ms": 22.16963199998645} +{"id": "g0285-reclamacao_atendimento-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"portabilidade": 0.0006000600060006001, "roaming_duvida": 0.0005000500050005002, "internet_consumo": 0.004700470047004701, "suporte_configuracao": 0.005100510051005101, "atendimento_humano": 0.9857985798579859, "marketplace_compra": 0.0005000500050005002, "roaming_cobranca": 0.0014001400140014003, "sem_correspondencia": 0.0014001400140014003}, "confidence": 0.9533, "input_tokens": 250, "latency_ms": 21.154980000005708} +{"id": "g0285-reclamacao_atendimento-longo_contexto-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 9.999970000090002e-07, "reclamacao_atendimento": 0.9999970000090003, "atendimento_humano": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 172, "latency_ms": 21.03643000000943} +{"id": "g0285-reclamacao_atendimento-longo_contexto-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 184, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"atendimento_humano": 0.0088, "fidelidade_resgate": 0.8739, "reclamacao_atendimento": 0.0096, "sem_correspondencia": 0.1077}, "confidence": 0.6797, "input_tokens": 176, "latency_ms": 20.001143000001775} +{"id": "g0285-reclamacao_atendimento-longo_contexto-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["cancelamento_linha", "conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"atendimento_humano": 9.99993000049e-07, "reclamacao_atendimento": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "cancelamento_linha": 0.999993000049, "portabilidade": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 239, "latency_ms": 20.996840999998767} +{"id": "g0285-reclamacao_atendimento-longo_contexto-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 203, "length_bucket": "longo"}, "pred": "atendimento_humano", "probabilities": {"vas_cancelamento": 0.029997000299970017, "atendimento_humano": 0.49195080491950827, "plano_consulta": 0.0014998500149985008, "vas_contratacao": 0.0014998500149985008, "conta_contestacao": 0.0014998500149985008, "cadastro_atualizacao": 0.006099390060993904, "fidelidade_pontos": 0.0014998500149985008, "negociacao_religacao": 0.0014998500149985008, "seguranca_fraude": 0.005999400059994003, "reclamacao_atendimento": 0.42075792420757946, "desconto_retencao": 0.0014998500149985008, "conta_debito_automatico_digital": 0.002099790020997901, "bonus_nao_recebido": 0.0014998500149985008, "vas_consulta": 0.001599840015998401, "fidelidade_resgate": 0.0014998500149985008, "sem_correspondencia": 0.029497050294970514}, "confidence": 0.6088, "input_tokens": 323, "latency_ms": 22.006270000019867} +{"id": "g0285-reclamacao_atendimento-longo_contexto-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_chip_esim": 9.999970000089998e-07, "reclamacao_atendimento": 0.993797018608944, "recarga_nao_creditada": 9.999970000089998e-07, "conta_contestacao": 9.999970000089998e-05, "conta_pagamento_confirmacao": 9.999970000089998e-07, "atendimento_humano": 9.999970000089998e-05, "cancelamento_linha": 0.0057999826000521984, "sem_correspondencia": 0.00019999940000179996}, "confidence": 0.9809, "input_tokens": 256, "latency_ms": 20.46701500000836} +{"id": "g0285-reclamacao_atendimento-longo_contexto-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.018799906000469997, "marketplace_compra": 9.999950000249998e-07, "fidelidade_pontos": 9.999950000249998e-07, "atendimento_humano": 0.9788951055244723, "vas_contratacao": 9.999950000249998e-07, "negociacao_divida": 9.999950000249998e-07, "internet_problema_conexao": 0.0022999885000574995, "sem_correspondencia": 9.999950000249998e-07}, "confidence": 0.9471, "input_tokens": 251, "latency_ms": 21.67923300001462} +{"id": "g0285-reclamacao_atendimento-longo_contexto-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 165, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.7121287871212878, "recarga_saldo": 0.0016998300169982997, "atendimento_humano": 0.0028997100289970996, "sem_correspondencia": 0.28327167283271665}, "confidence": 0.5481, "input_tokens": 162, "latency_ms": 20.671799000012925} +{"id": "g0285-reclamacao_atendimento-longo_contexto-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"bonus_nao_recebido": 9.999930000490002e-07, "plano_consulta": 0.9999930000490003, "suporte_chip_esim": 9.999930000490002e-07, "reclamacao_atendimento": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "negociacao_religacao": 9.999930000490002e-07, "atendimento_humano": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 255, "latency_ms": 21.385172000009334} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.036892621475704865, "internet_pacote_adicional": 0.00019996000799840034, "conta_explicacao": 0.0004999000199960008, "marketplace_compra": 9.998000399920017e-05, "roaming_duvida": 9.998000399920017e-05, "reclamacao_atendimento": 0.8400319936012797, "conta_pagamento_confirmacao": 9.998000399920017e-05, "seguranca_perda_roubo": 9.998000399920017e-05, "internet_consumo": 0.002599480103979204, "cadastro_atualizacao": 9.998000399920017e-05, "atendimento_humano": 0.11727654469106179, "vas_consulta": 0.00029994001199760045, "parceiros_ofertas": 9.998000399920017e-05, "portabilidade": 0.00019996000799840034, "bonus_nao_recebido": 9.998000399920017e-05, "sem_correspondencia": 0.001299740051989602}, "confidence": 0.7988, "input_tokens": 301, "latency_ms": 22.22696499998733} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 0.0025997400259973997, "fidelidade_resgate": 0.8742125787421255, "conta_explicacao": 0.021197880211978798, "conta_segunda_via": 0.0026997300269973, "plano_troca": 0.0025997400259973997, "suporte_configuracao": 0.002999700029997, "conta_contestacao": 0.0322967703229677, "plano_consulta": 0.0025997400259973997, "conta_vencimento": 0.0025997400259973997, "conta_pagamento_confirmacao": 0.0053994600539946, "atendimento_humano": 0.011198880111988798, "sem_correspondencia": 0.039596040395960395}, "confidence": 0.7541, "input_tokens": 291, "latency_ms": 21.79428299999131} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.0005, "conta_contestacao": 0.0018, "reclamacao_atendimento": 0.4301, "marketplace_pedido": 0.0056, "recarga_nao_creditada": 0.0116, "conta_debito_automatico_digital": 0.0022, "vas_cancelamento": 0.4369, "parceiros_ofertas": 0.0005, "atendimento_humano": 0.0654, "fidelidade_resgate": 0.001, "roaming_duvida": 0.0056, "conta_vencimento": 0.0007, "plano_nova_linha": 0.0005, "fidelidade_pontos": 0.0006, "internet_problema_conexao": 0.0332, "sem_correspondencia": 0.0038}, "confidence": 0.5673, "input_tokens": 301, "latency_ms": 22.385403000015458} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-03-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "suporte_configuracao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"recarga_realizar": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "vas_contratacao": 0.9999850002249971, "suporte_sem_sinal": 9.999850002249971e-07, "marketplace_compra": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 22.19849299999055} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 9.999000099990002e-05, "roaming_duvida": 0.00019998000199980003, "recarga_saldo": 0.00029997000299970003, "conta_vencimento": 9.999000099990002e-05, "desconto_retencao": 0.9768023197680232, "plano_nova_linha": 0.003999600039996, "internet_consumo": 0.00019998000199980003, "vas_consulta": 0.0026997300269973002, "beneficios_consulta": 0.00039996000399960006, "cancelamento_linha": 9.999000099990002e-05, "fidelidade_pontos": 0.00019998000199980003, "negociacao_divida": 9.999000099990002e-05, "suporte_sem_sinal": 9.999000099990002e-05, "fidelidade_resgate": 0.0008999100089991, "plano_troca": 0.012798720127987202, "sem_correspondencia": 0.000999900009999}, "confidence": 0.9479, "input_tokens": 298, "latency_ms": 22.69795099999783} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 0.00010000920084647787, "conta_explicacao": 1.0000920084647786e-06, "seguranca_fraude": 0.00020001840169295575, "conta_vencimento": 1.0000920084647786e-06, "beneficios_consulta": 1.0000920084647786e-06, "conta_segunda_via": 1.0000920084647786e-06, "reclamacao_atendimento": 0.9995919624605463, "plano_consulta": 1.0000920084647786e-06, "recarga_realizar": 1.0000920084647786e-06, "roaming_duvida": 1.0000920084647786e-06, "internet_pacote_adicional": 1.0000920084647786e-06, "sem_correspondencia": 0.00010000920084647787}, "confidence": 0.998, "input_tokens": 292, "latency_ms": 21.901218000010658} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "recarga_nao_creditada": 9.99989000120999e-07, "internet_problema_conexao": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "desconto_retencao": 9.99989000120999e-07, "reclamacao_atendimento": 9.99989000120999e-07, "fidelidade_resgate": 9.99989000120999e-07, "bonus_nao_recebido": 0.9999890001209989, "fidelidade_pontos": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 22.018009000021266} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_religacao": 0.008399160083991601, "portabilidade": 0.0046995300469953, "conta_debito_automatico_digital": 0.0031996800319968005, "roaming_duvida": 0.0077992200779922, "conta_vencimento": 0.0020997900209979003, "roaming_pacote": 0.0028997100289971, "recarga_realizar": 0.001999800019998, "conta_pagamento_confirmacao": 0.001999800019998, "beneficios_consulta": 0.0028997100289971, "atendimento_humano": 0.046795320467953205, "suporte_sem_sinal": 0.004399560043995601, "reclamacao_atendimento": 0.8238176182381761, "plano_troca": 0.001999800019998, "vas_cancelamento": 0.019198080191980802, "fidelidade_pontos": 0.0027997200279972004, "sem_correspondencia": 0.064993500649935}, "confidence": 0.7109, "input_tokens": 301, "latency_ms": 22.008701000004294} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 9.999930000489998e-07, "fidelidade_resgate": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "roaming_cobranca": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "reclamacao_atendimento": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 21.008956000002854} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.13081308130813082, "vas_cancelamento": 0.05690569056905691, "desconto_retencao": 0.0078007800780078, "sem_correspondencia": 0.8044804480448045}, "confidence": 0.5367, "input_tokens": 135, "latency_ms": 20.837761999985105} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 1.0001920368710792e-06, "vas_cancelamento": 0.0005000960184355397, "marketplace_pedido": 1.0001920368710792e-06, "atendimento_humano": 0.00820157470234285, "negociacao_divida": 1.0001920368710792e-06, "vas_consulta": 0.00010001920368710793, "internet_consumo": 0.0003000576110613237, "bonus_nao_recebido": 1.0001920368710792e-06, "portabilidade": 0.0004000768147484317, "roaming_pacote": 1.0001920368710792e-06, "plano_nova_linha": 0.9893899628728715, "roaming_cobranca": 1.0001920368710792e-06, "conta_explicacao": 1.0001920368710792e-06, "seguranca_perda_roubo": 0.00020003840737421586, "plano_consulta": 1.0001920368710792e-06, "sem_correspondencia": 0.0009001728331839712}, "confidence": 0.9743, "input_tokens": 293, "latency_ms": 22.209297000017614} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "vas_cancelamento": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 200, "latency_ms": 21.10496299999909} +{"id": "g0289-atendimento_humano-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_divida": 0.015998400159983998, "internet_pacote_adicional": 0.0322967703229677, "internet_problema_conexao": 0.5902409759024096, "conta_segunda_via": 0.028497150284971497, "conta_pagamento_confirmacao": 0.0028997100289970996, "vas_consulta": 0.0078992100789921, "conta_vencimento": 0.002999700029997, "marketplace_pedido": 0.04449555044495549, "suporte_sem_sinal": 0.007699230076992299, "plano_nova_linha": 0.055794420557944195, "suporte_configuracao": 0.021797820217978197, "negociacao_religacao": 0.05749425057494249, "fidelidade_pontos": 0.016698330166983296, "plano_troca": 0.0026997300269973, "reclamacao_atendimento": 0.0036996300369963, "sem_correspondencia": 0.10878912108789118}, "confidence": 0.4254, "input_tokens": 296, "latency_ms": 21.59010199997624} +{"id": "g0289-atendimento_humano-erros_digitacao-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "recarga_realizar": 9.99989000120999e-07, "internet_pacote_adicional": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "plano_troca": 9.99989000120999e-07, "atendimento_humano": 0.9999890001209989, "roaming_cobranca": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 21.65893899999105} +{"id": "g0289-atendimento_humano-erros_digitacao-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"plano_troca": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "vas_consulta": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "atendimento_humano": 0.9999890001209991, "conta_debito_automatico_digital": 9.999890001209992e-07, "cancelamento_linha": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 21.699212000015677} +{"id": "g0289-atendimento_humano-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.0012998700129987, "atendimento_humano": 0.9948005199480052, "reclamacao_atendimento": 0.0012998700129987, "sem_correspondencia": 0.0025997400259974}, "confidence": 0.9729, "input_tokens": 135, "latency_ms": 20.739222999992535} +{"id": "g0289-atendimento_humano-erros_digitacao-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"suporte_configuracao": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "conta_explicacao": 9.999850002249967e-07, "seguranca_perda_roubo": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "internet_consumo": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "suporte_chip_esim": 9.999850002249967e-07, "beneficios_consulta": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "troca_numero": 9.999850002249967e-07, "plano_troca": 9.999850002249967e-07, "atendimento_humano": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 293, "latency_ms": 21.93453400002454} +{"id": "g0289-atendimento_humano-erros_digitacao-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"beneficios_consulta": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "atendimento_humano": 0.9999890001209989, "roaming_duvida": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "reclamacao_atendimento": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 281, "latency_ms": 21.54421000000184} +{"id": "g0289-atendimento_humano-erros_digitacao-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"fidelidade_pontos": 0.0276, "recarga_nao_creditada": 0.0268, "vas_cancelamento": 0.0268, "beneficios_consulta": 0.0268, "reclamacao_atendimento": 0.0268, "internet_consumo": 0.5054, "seguranca_fraude": 0.1011, "conta_vencimento": 0.0276, "troca_numero": 0.0268, "negociacao_divida": 0.0268, "conta_contestacao": 0.0285, "atendimento_humano": 0.0268, "conta_explicacao": 0.0268, "plano_nova_linha": 0.0294, "cancelamento_linha": 0.0294, "sem_correspondencia": 0.0366}, "confidence": 0.2857, "input_tokens": 292, "latency_ms": 21.89606499999286} +{"id": "g0289-atendimento_humano-erros_digitacao-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_pedido": 1.0001900361068602e-06, "bonus_nao_recebido": 0.00010001900361068603, "fidelidade_resgate": 0.001200228043328232, "fidelidade_pontos": 0.0005000950180534302, "conta_pagamento_confirmacao": 1.0001900361068602e-06, "conta_explicacao": 1.0001900361068602e-06, "conta_segunda_via": 1.0001900361068602e-06, "beneficios_consulta": 1.0001900361068602e-06, "marketplace_compra": 1.0001900361068602e-06, "reclamacao_atendimento": 0.002500475090267151, "conta_vencimento": 1.0001900361068602e-06, "atendimento_humano": 0.9950890669227153, "plano_consulta": 1.0001900361068602e-06, "internet_pacote_adicional": 1.0001900361068602e-06, "plano_troca": 1.0001900361068602e-06, "sem_correspondencia": 0.000600114021664116}, "confidence": 0.9859, "input_tokens": 299, "latency_ms": 21.835327999980336} +{"id": "g0289-atendimento_humano-erros_digitacao-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.3103, "reclamacao_atendimento": 0.0255, "atendimento_humano": 0.2781, "sem_correspondencia": 0.3861}, "confidence": 0.1489, "input_tokens": 143, "latency_ms": 20.658749000006082} +{"id": "g0289-atendimento_humano-erros_digitacao-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "atendimento_humano": 0.999993000049, "reclamacao_atendimento": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "internet_problema_conexao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 221, "latency_ms": 21.043524999981855} +{"id": "g0289-atendimento_humano-erros_digitacao-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"internet_problema_conexao": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "atendimento_humano": 0.9999890001209991, "troca_numero": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 277, "latency_ms": 21.685060000010026} +{"id": "g0289-atendimento_humano-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_realizar": 9.999930000490002e-07, "reclamacao_atendimento": 0.9999930000490003, "parceiros_ofertas": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "beneficios_consulta": 9.999930000490002e-07, "seguranca_perda_roubo": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 240, "latency_ms": 21.003550000017412} +{"id": "g0291-atendimento_humano-emocional-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"fidelidade_resgate": 0.00010000940088368306, "marketplace_pedido": 1.0000940088368305e-06, "conta_explicacao": 1.0000940088368305e-06, "recarga_nao_creditada": 1.0000940088368305e-06, "atendimento_humano": 0.9998939900350633, "reclamacao_atendimento": 1.0000940088368305e-06, "recarga_saldo": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.9987, "input_tokens": 244, "latency_ms": 21.240801000004694} +{"id": "g0291-atendimento_humano-emocional-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_explicacao": 9.999890001209996e-07, "atendimento_humano": 0.9999890001209996, "recarga_nao_creditada": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "suporte_sem_sinal": 9.999890001209996e-07, "reclamacao_atendimento": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "fidelidade_pontos": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "conta_contestacao": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9999, "input_tokens": 285, "latency_ms": 21.756972000019914} +{"id": "g0291-atendimento_humano-emocional-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9613961396139614, "marketplace_pedido": 0.005900590059005901, "seguranca_perda_roubo": 0.0015001500150015003, "internet_pacote_adicional": 0.004100410041004101, "bonus_nao_recebido": 0.0011001100110011003, "reclamacao_atendimento": 0.0028002800280028, "recarga_realizar": 0.0009000900090009, "sem_correspondencia": 0.0223022302230223}, "confidence": 0.8962, "input_tokens": 236, "latency_ms": 21.063236999992796} +{"id": "g0291-atendimento_humano-emocional-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9998899900991086, "reclamacao_atendimento": 1.0000900081007287e-06, "fidelidade_resgate": 1.0000900081007287e-06, "seguranca_perda_roubo": 1.0000900081007287e-06, "plano_troca": 1.0000900081007287e-06, "recarga_nao_creditada": 1.0000900081007287e-06, "portabilidade": 0.00010000900081007289, "conta_pagamento_confirmacao": 1.0000900081007287e-06, "marketplace_compra": 1.0000900081007287e-06, "negociacao_religacao": 1.0000900081007287e-06, "suporte_chip_esim": 1.0000900081007287e-06, "sem_correspondencia": 1.0000900081007287e-06}, "confidence": 0.999, "input_tokens": 292, "latency_ms": 22.22147300000188} +{"id": "g0291-atendimento_humano-emocional-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 9.999850002249973e-07, "suporte_sem_sinal": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "suporte_chip_esim": 9.999850002249973e-07, "recarga_nao_creditada": 9.999850002249973e-07, "atendimento_humano": 0.9999850002249974, "negociacao_divida": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "reclamacao_atendimento": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 21.983503999990717} +{"id": "g0291-atendimento_humano-emocional-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"seguranca_perda_roubo": 0.0012000000000000003, "reclamacao_atendimento": 0.0012000000000000003, "atendimento_humano": 0.9354000000000003, "cancelamento_linha": 0.0012000000000000003, "bonus_nao_recebido": 0.0012000000000000003, "desconto_retencao": 0.0012000000000000003, "fidelidade_pontos": 0.0012000000000000003, "conta_explicacao": 0.005100000000000002, "conta_debito_automatico_digital": 0.0015000000000000005, "fidelidade_resgate": 0.002500000000000001, "conta_pagamento_confirmacao": 0.0012000000000000003, "roaming_pacote": 0.0012000000000000003, "recarga_saldo": 0.0013000000000000004, "portabilidade": 0.002300000000000001, "recarga_nao_creditada": 0.0018000000000000006, "sem_correspondencia": 0.040500000000000015}, "confidence": 0.8765, "input_tokens": 295, "latency_ms": 21.88080199999831} +{"id": "g0291-atendimento_humano-emocional-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"suporte_configuracao": 0.0083, "beneficios_consulta": 0.003, "reclamacao_atendimento": 0.036, "fidelidade_pontos": 0.002, "suporte_chip_esim": 0.0056, "conta_contestacao": 0.0022, "cadastro_atualizacao": 0.3385, "conta_debito_automatico_digital": 0.0047, "troca_numero": 0.0016, "internet_problema_conexao": 0.2029, "vas_cancelamento": 0.0035, "internet_pacote_adicional": 0.0081, "plano_nova_linha": 0.0015, "internet_consumo": 0.0163, "atendimento_humano": 0.191, "sem_correspondencia": 0.1748}, "confidence": 0.3816, "input_tokens": 296, "latency_ms": 21.239755999999943} +{"id": "g0291-atendimento_humano-emocional-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 1.0000860073966358e-06, "fidelidade_resgate": 0.0002000172014793272, "internet_consumo": 1.0000860073966358e-06, "troca_numero": 1.0000860073966358e-06, "conta_explicacao": 1.0000860073966358e-06, "seguranca_fraude": 1.0000860073966358e-06, "suporte_chip_esim": 1.0000860073966358e-06, "fidelidade_pontos": 1.0000860073966358e-06, "desconto_retencao": 1.0000860073966358e-06, "parceiros_ofertas": 1.0000860073966358e-06, "atendimento_humano": 0.999785981594417, "conta_vencimento": 1.0000860073966358e-06, "reclamacao_atendimento": 1.0000860073966358e-06, "recarga_saldo": 1.0000860073966358e-06, "conta_segunda_via": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.999, "input_tokens": 295, "latency_ms": 21.840442000012672} +{"id": "g0291-atendimento_humano-emocional-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_compra": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "atendimento_humano": 0.999993000049, "reclamacao_atendimento": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "recarga_realizar": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 0.9999, "input_tokens": 229, "latency_ms": 21.056505000018433} +{"id": "g0291-atendimento_humano-emocional-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 82, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.00020000000000000004, "reclamacao_atendimento": 0.0011000000000000003, "atendimento_humano": 0.9974000000000001, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.9851, "input_tokens": 143, "latency_ms": 20.708350999996128} +{"id": "g0291-atendimento_humano-emocional-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 1.000191036487969e-06, "seguranca_fraude": 1.000191036487969e-06, "recarga_saldo": 1.000191036487969e-06, "atendimento_humano": 0.9996909409697251, "roaming_duvida": 1.000191036487969e-06, "conta_explicacao": 1.000191036487969e-06, "bonus_nao_recebido": 1.000191036487969e-06, "suporte_sem_sinal": 1.000191036487969e-06, "conta_segunda_via": 1.000191036487969e-06, "recarga_nao_creditada": 1.000191036487969e-06, "reclamacao_atendimento": 0.00010001910364879691, "sem_correspondencia": 0.00020003820729759382}, "confidence": 0.9978, "input_tokens": 289, "latency_ms": 21.783058000011124} +{"id": "g0291-atendimento_humano-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_consulta": 0.0025000000000000005, "marketplace_compra": 0.004000000000000001, "suporte_sem_sinal": 0.005400000000000001, "negociacao_divida": 0.0026000000000000003, "internet_pacote_adicional": 0.004400000000000001, "reclamacao_atendimento": 0.007700000000000002, "seguranca_perda_roubo": 0.6864000000000001, "cancelamento_linha": 0.0029000000000000002, "seguranca_fraude": 0.27280000000000004, "conta_contestacao": 0.0024000000000000002, "conta_vencimento": 0.0024000000000000002, "sem_correspondencia": 0.0065000000000000014}, "confidence": 0.6647, "input_tokens": 287, "latency_ms": 21.762584999976298} +{"id": "g0293-atendimento_humano-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0025000000000000005, "conta_segunda_via": 0.0029000000000000002, "parceiros_ofertas": 0.0027000000000000006, "fidelidade_resgate": 0.029500000000000002, "atendimento_humano": 0.3194000000000001, "recarga_realizar": 0.007600000000000001, "plano_nova_linha": 0.013700000000000002, "cadastro_atualizacao": 0.006100000000000001, "reclamacao_atendimento": 0.18980000000000002, "recarga_saldo": 0.005000000000000001, "marketplace_pedido": 0.011400000000000002, "sem_correspondencia": 0.40940000000000004}, "confidence": 0.4359, "input_tokens": 288, "latency_ms": 21.067552000005207} +{"id": "g0293-atendimento_humano-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.0048000000000000004, "portabilidade": 0.03930000000000001, "atendimento_humano": 0.7412000000000001, "bonus_nao_recebido": 0.00010000000000000002, "seguranca_perda_roubo": 0.0008000000000000001, "negociacao_divida": 0.0004000000000000001, "internet_consumo": 0.0009000000000000001, "suporte_sem_sinal": 0.00010000000000000002, "troca_numero": 0.20260000000000003, "suporte_chip_esim": 0.00010000000000000002, "reclamacao_atendimento": 0.00030000000000000003, "sem_correspondencia": 0.009400000000000002}, "confidence": 0.6932, "input_tokens": 282, "latency_ms": 21.667205999989392} +{"id": "g0293-atendimento_humano-indireto_multiplo-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 106, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"bonus_nao_recebido": 0.0007000700070007, "internet_problema_conexao": 0.00020002000200020003, "marketplace_compra": 0.0011001100110011003, "negociacao_divida": 0.00010001000100010001, "vas_cancelamento": 0.00010001000100010001, "marketplace_pedido": 0.00020002000200020003, "reclamacao_atendimento": 0.00010001000100010001, "atendimento_humano": 0.9683968396839684, "plano_consulta": 0.028102810281028102, "conta_contestacao": 0.00010001000100010001, "recarga_realizar": 0.00010001000100010001, "sem_correspondencia": 0.0008000800080008001}, "confidence": 0.9362, "input_tokens": 292, "latency_ms": 21.59127200002331} +{"id": "g0293-atendimento_humano-indireto_multiplo-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_pacote": 0.9983000000000001, "atendimento_humano": 0.0014000000000000002, "reclamacao_atendimento": 0.00010000000000000002, "sem_correspondencia": 0.00020000000000000004}, "confidence": 0.9902, "input_tokens": 138, "latency_ms": 20.7035210000015} +{"id": "g0293-atendimento_humano-indireto_multiplo-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_pagamento_confirmacao": 0.00010000000000000002, "reclamacao_atendimento": 0.0033000000000000004, "atendimento_humano": 0.9823000000000001, "sem_correspondencia": 0.014300000000000002}, "confidence": 0.929, "input_tokens": 151, "latency_ms": 20.801439999985405} +{"id": "g0293-atendimento_humano-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 0.0005999400059994002, "conta_pagamento_confirmacao": 0.00019998000199980009, "cadastro_atualizacao": 0.00019998000199980009, "conta_explicacao": 0.00019998000199980009, "plano_consulta": 0.00019998000199980009, "parceiros_ofertas": 0.00019998000199980009, "atendimento_humano": 0.9897010298970106, "reclamacao_atendimento": 0.0010998900109989004, "vas_consulta": 0.00019998000199980009, "recarga_realizar": 0.00019998000199980009, "troca_numero": 0.00019998000199980009, "internet_problema_conexao": 0.002799720027997201, "seguranca_fraude": 0.002499750024997501, "conta_debito_automatico_digital": 0.0002999700029997001, "roaming_cobranca": 0.0004999500049995001, "sem_correspondencia": 0.0008999100089991003}, "confidence": 0.9714, "input_tokens": 293, "latency_ms": 21.90463599998793} +{"id": "g0293-atendimento_humano-indireto_multiplo-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"suporte_configuracao": 1.000290084124396e-06, "internet_consumo": 0.2333676766262216, "cancelamento_linha": 1.000290084124396e-06, "roaming_pacote": 1.000290084124396e-06, "suporte_sem_sinal": 0.0001000290084124396, "reclamacao_atendimento": 0.0008002320672995168, "seguranca_perda_roubo": 1.000290084124396e-06, "conta_explicacao": 0.0003000870252373188, "conta_segunda_via": 1.000290084124396e-06, "bonus_nao_recebido": 1.000290084124396e-06, "parceiros_ofertas": 1.000290084124396e-06, "fidelidade_resgate": 1.000290084124396e-06, "atendimento_humano": 0.7653219433635754, "vas_contratacao": 0.0001000290084124396, "conta_debito_automatico_digital": 1.000290084124396e-06, "sem_correspondencia": 1.000290084124396e-06}, "confidence": 0.7992, "input_tokens": 297, "latency_ms": 21.877537999984042} +{"id": "g0293-atendimento_humano-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.0034003400340034003, "reclamacao_atendimento": 0.36613661366136613, "atendimento_humano": 0.5805580558055806, "sem_correspondencia": 0.0499049904990499}, "confidence": 0.385, "input_tokens": 144, "latency_ms": 20.12920900000381} +{"id": "g0293-atendimento_humano-indireto_multiplo-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["troca_numero"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "atendimento_humano": 0.9999850002249971, "marketplace_compra": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 21.921692999995912} +{"id": "g0293-atendimento_humano-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.8064806480648063, "internet_consumo": 0.0534053405340534, "seguranca_perda_roubo": 0.0155015501550155, "roaming_duvida": 0.0073007300730073, "seguranca_fraude": 0.029402940294029397, "reclamacao_atendimento": 0.0016001600160016, "negociacao_divida": 0.0005000500050005, "troca_numero": 0.0046004600460046, "recarga_saldo": 0.0102010201020102, "parceiros_ofertas": 0.0007000700070006999, "portabilidade": 0.0149014901490149, "plano_consulta": 0.007800780078007799, "bonus_nao_recebido": 0.0291029102910291, "plano_nova_linha": 0.0066006600660066, "suporte_sem_sinal": 0.0006000600060005999, "sem_correspondencia": 0.0113011301130113}, "confidence": 0.6692, "input_tokens": 292, "latency_ms": 21.923261000011962} +{"id": "g0293-atendimento_humano-indireto_multiplo-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9990990009009991, "vas_cancelamento": 9.99999000001e-07, "reclamacao_atendimento": 9.999990000010002e-05, "sem_correspondencia": 0.0007999992000008001}, "confidence": 0.9946, "input_tokens": 146, "latency_ms": 21.12877799999069} +{"id": "g0293-atendimento_humano-indireto_multiplo-11-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"troca_numero": 9.99994000036e-07, "atendimento_humano": 0.00029999820001079997, "conta_debito_automatico_digital": 9.99994000036e-07, "reclamacao_atendimento": 9.99994000036e-07, "fidelidade_resgate": 0.9996940018359893, "roaming_pacote": 9.99994000036e-07, "suporte_sem_sinal": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9988, "input_tokens": 228, "latency_ms": 21.118306000005305} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"cancelamento_linha": 0.0053005300530053, "cadastro_atualizacao": 0.0031003100310031, "conta_vencimento": 0.0030003000300030005, "vas_cancelamento": 0.24112411241124113, "plano_consulta": 0.0055005500550055, "internet_problema_conexao": 0.4971497149714971, "troca_numero": 0.0030003000300030005, "vas_consulta": 0.012001200120012002, "roaming_pacote": 0.0046004600460046, "negociacao_religacao": 0.005200520052005201, "recarga_nao_creditada": 0.0033003300330033004, "sem_correspondencia": 0.21672167216721672}, "confidence": 0.4947, "input_tokens": 263, "latency_ms": 21.5207889999931} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 9.99996000016e-07, "suporte_sem_sinal": 0.0002999988000048, "desconto_retencao": 0.33569865720537123, "roaming_cobranca": 0.00019999920000320003, "fidelidade_resgate": 0.0020999916000336, "negociacao_divida": 9.99996000016e-07, "roaming_duvida": 9.99996000016e-07, "suporte_chip_esim": 0.000499998000008, "negociacao_religacao": 0.000499998000008, "cancelamento_linha": 9.99996000016e-07, "recarga_nao_creditada": 0.0135999456002176, "sem_correspondencia": 0.6470974116103536}, "confidence": 0.7056, "input_tokens": 278, "latency_ms": 21.806612000005998} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.00020006001800540165, "vas_cancelamento": 0.0010003000900270082, "cancelamento_linha": 0.00030009002700810244, "parceiros_ofertas": 0.00020006001800540165, "reclamacao_atendimento": 0.0004001200360108033, "recarga_realizar": 0.00020006001800540165, "troca_numero": 0.00020006001800540165, "desconto_retencao": 0.00020006001800540165, "conta_vencimento": 0.00020006001800540165, "plano_nova_linha": 0.00020006001800540165, "vas_contratacao": 0.00020006001800540165, "sem_correspondencia": 0.9966990097029109}, "confidence": 0.9871, "input_tokens": 270, "latency_ms": 21.992839999995795} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"vas_cancelamento": 0.007300000000000003, "recarga_realizar": 0.0003000000000000001, "recarga_nao_creditada": 0.0017000000000000006, "conta_contestacao": 0.0010000000000000005, "conta_segunda_via": 0.5878000000000002, "plano_consulta": 0.0017000000000000006, "recarga_saldo": 0.002200000000000001, "conta_explicacao": 0.04380000000000001, "seguranca_perda_roubo": 0.00040000000000000013, "atendimento_humano": 0.0003000000000000001, "roaming_pacote": 0.0003000000000000001, "conta_pagamento_confirmacao": 0.0003000000000000001, "negociacao_religacao": 0.0005000000000000002, "suporte_sem_sinal": 0.0011000000000000005, "conta_debito_automatico_digital": 0.0003000000000000001, "sem_correspondencia": 0.3510000000000001}, "confidence": 0.6679, "input_tokens": 286, "latency_ms": 22.162928000000193} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.041904190419041906, "beneficios_consulta": 0.0011001100110011003, "suporte_chip_esim": 0.010301030103010301, "internet_problema_conexao": 0.6705670567056705, "recarga_saldo": 0.0027002700270027003, "suporte_configuracao": 0.007900790079007902, "reclamacao_atendimento": 0.005000500050005001, "sem_correspondencia": 0.2605260526052605}, "confidence": 0.5732, "input_tokens": 220, "latency_ms": 21.162190000012515} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.003499646535699894, "seguranca_perda_roubo": 0.0009998990101999696, "atendimento_humano": 9.998990101999696e-07, "sem_correspondencia": 0.9954994545550898}, "confidence": 0.9778, "input_tokens": 129, "latency_ms": 20.71305600000528} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0017, "recarga_realizar": 0.0246, "fidelidade_pontos": 0.0015, "sem_correspondencia": 0.9722}, "confidence": 0.8997, "input_tokens": 131, "latency_ms": 20.795077000002493} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0010000000000000002, "plano_consulta": 0.24710000000000001, "marketplace_pedido": 0.037500000000000006, "marketplace_compra": 0.031900000000000005, "recarga_realizar": 0.06570000000000001, "vas_contratacao": 0.018900000000000004, "vas_cancelamento": 0.014200000000000003, "sem_correspondencia": 0.5837000000000001}, "confidence": 0.4162, "input_tokens": 218, "latency_ms": 21.701127000000042} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"cancelamento_linha": 1.0000980096049412e-06, "conta_explicacao": 0.0018001764172888943, "suporte_configuracao": 0.9869967256791166, "internet_consumo": 0.00020001960192098827, "fidelidade_pontos": 0.0014001372134469178, "plano_troca": 0.00020001960192098827, "conta_vencimento": 1.0000980096049412e-06, "sem_correspondencia": 0.009400921290286449}, "confidence": 0.9607, "input_tokens": 216, "latency_ms": 20.85253700002454} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0006999300069993001, "seguranca_perda_roubo": 0.0008999100089991, "fidelidade_resgate": 0.0007999200079992001, "conta_segunda_via": 0.0005999400059994001, "roaming_cobranca": 0.0017998200179982, "plano_troca": 0.0005999400059994001, "suporte_chip_esim": 0.0005999400059994001, "sem_correspondencia": 0.994000599940006}, "confidence": 0.9772, "input_tokens": 233, "latency_ms": 21.12655700000232} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.024897510248975102, "bonus_nao_recebido": 0.1302869713028697, "recarga_realizar": 0.0952904709529047, "sem_correspondencia": 0.7495250474952505}, "confidence": 0.4248, "input_tokens": 141, "latency_ms": 21.00025299998265} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0115988401159884, "plano_nova_linha": 0.0024997500249975004, "internet_problema_conexao": 0.0006999300069993001, "sem_correspondencia": 0.9852014798520148}, "confidence": 0.9381, "input_tokens": 135, "latency_ms": 20.825575000003482} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"fidelidade_resgate": 0.0013003810116364093, "marketplace_pedido": 0.8559507935825196, "conta_pagamento_confirmacao": 1.0002930858741609e-06, "roaming_duvida": 1.0002930858741609e-06, "beneficios_consulta": 0.0001000293085874161, "cancelamento_linha": 0.0001000293085874161, "conta_debito_automatico_digital": 1.0002930858741609e-06, "vas_cancelamento": 0.001200351703048993, "roaming_cobranca": 1.0002930858741609e-06, "parceiros_ofertas": 0.09602813624391945, "cadastro_atualizacao": 1.0002930858741609e-06, "vas_contratacao": 1.0002930858741609e-06, "reclamacao_atendimento": 1.0002930858741609e-06, "conta_segunda_via": 0.00030008792576224826, "recarga_nao_creditada": 0.041912280298127345, "sem_correspondencia": 0.003100908566209899}, "confidence": 0.808, "input_tokens": 290, "latency_ms": 22.340487000008125} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 1.0001900361068602e-06, "plano_troca": 1.0001900361068602e-06, "troca_numero": 1.0001900361068602e-06, "desconto_retencao": 1.0001900361068602e-06, "seguranca_fraude": 1.0001900361068602e-06, "recarga_realizar": 1.0001900361068602e-06, "atendimento_humano": 1.0001900361068602e-06, "vas_cancelamento": 0.00010001900361068603, "parceiros_ofertas": 0.9998899790960282, "roaming_duvida": 1.0001900361068602e-06, "conta_pagamento_confirmacao": 1.0001900361068602e-06, "sem_correspondencia": 1.0001900361068602e-06}, "confidence": 0.9989, "input_tokens": 268, "latency_ms": 21.778760000017883} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0008999100089991, "atendimento_humano": 0.0008999100089991, "beneficios_consulta": 0.000999900009999, "recarga_saldo": 0.000999900009999, "fidelidade_pontos": 0.004399560043995601, "bonus_nao_recebido": 0.000999900009999, "plano_consulta": 0.0077992200779922, "portabilidade": 0.0013998600139986002, "conta_debito_automatico_digital": 0.0010998900109989002, "parceiros_ofertas": 0.0007999200079992001, "roaming_pacote": 0.0093990600939906, "suporte_configuracao": 0.1481851814818518, "conta_pagamento_confirmacao": 0.0005999400059994001, "desconto_retencao": 0.0005999400059994001, "negociacao_divida": 0.0005999400059994001, "sem_correspondencia": 0.8203179682031797}, "confidence": 0.7765, "input_tokens": 294, "latency_ms": 21.97491100000093} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.008499150084991504, "recarga_realizar": 0.007699230076992303, "conta_vencimento": 0.006999300069993003, "internet_problema_conexao": 0.302069793020698, "fidelidade_pontos": 0.05689431056894312, "negociacao_divida": 0.0054994500549945015, "roaming_cobranca": 0.011398860113988604, "portabilidade": 0.04859514048595141, "vas_contratacao": 0.04569543045695431, "cadastro_atualizacao": 0.02859714028597141, "roaming_duvida": 0.010998900109989003, "cancelamento_linha": 0.10218978102189784, "atendimento_humano": 0.05869413058694132, "suporte_configuracao": 0.02159784021597841, "suporte_sem_sinal": 0.013298670132986704, "sem_correspondencia": 0.27127287271272876}, "confidence": 0.2607, "input_tokens": 293, "latency_ms": 22.003925999996454} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"roaming_duvida": 0.14341434143414344, "desconto_retencao": 0.0006000600060006001, "fidelidade_resgate": 0.007000700070007002, "bonus_nao_recebido": 0.00030003000300030005, "negociacao_religacao": 0.06370637063706372, "recarga_realizar": 0.3992399239923993, "suporte_sem_sinal": 0.0018001800180018005, "seguranca_perda_roubo": 0.00040004000400040016, "recarga_nao_creditada": 0.00030003000300030005, "vas_consulta": 0.0006000600060006001, "vas_contratacao": 0.00030003000300030005, "fidelidade_pontos": 0.0005000500050005002, "suporte_chip_esim": 0.00030003000300030005, "conta_segunda_via": 0.00030003000300030005, "plano_troca": 0.00030003000300030005, "sem_correspondencia": 0.38093809380938104}, "confidence": 0.5437, "input_tokens": 287, "latency_ms": 21.83615599997779} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 0.024397560243975606, "bonus_nao_recebido": 0.6481351864813518, "suporte_sem_sinal": 0.13588641135886412, "sem_correspondencia": 0.1915808419158084}, "confidence": 0.308, "input_tokens": 139, "latency_ms": 20.658343000008017} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.5688137627525506, "bonus_nao_recebido": 0.011902380476095221, "negociacao_divida": 0.0008001600320064014, "recarga_saldo": 0.006501300260052011, "reclamacao_atendimento": 0.16293258651730347, "internet_pacote_adicional": 0.0010002000400080016, "conta_debito_automatico_digital": 0.0008001600320064014, "parceiros_ofertas": 0.002400480096019204, "suporte_chip_esim": 0.0008001600320064014, "negociacao_religacao": 0.0021004200840168035, "recarga_realizar": 0.1832366473294659, "sem_correspondencia": 0.0587117423484697}, "confidence": 0.5044, "input_tokens": 283, "latency_ms": 21.515428000014936} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_explicacao": 0.009999000099990002, "vas_contratacao": 0.0478952104789521, "conta_segunda_via": 0.005599440055994401, "conta_vencimento": 0.0010998900109989002, "marketplace_pedido": 0.035996400359964, "suporte_configuracao": 0.4962503749625038, "plano_troca": 0.0011998800119988001, "sem_correspondencia": 0.4019598040195981}, "confidence": 0.4856, "input_tokens": 228, "latency_ms": 21.031488000005538} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.00029997000299970003, "vas_contratacao": 0.0006999300069993001, "conta_pagamento_confirmacao": 0.00029997000299970003, "fidelidade_pontos": 0.00029997000299970003, "negociacao_divida": 0.00029997000299970003, "roaming_cobranca": 0.0004999500049995, "plano_consulta": 0.00039996000399960006, "sem_correspondencia": 0.9972002799720028}, "confidence": 0.9885, "input_tokens": 229, "latency_ms": 21.00070599999526} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.010001000100010001, "conta_debito_automatico_digital": 0.010001000100010001, "negociacao_religacao": 0.21292129212921293, "roaming_cobranca": 0.0443044304430443, "internet_consumo": 0.0219021902190219, "conta_pagamento_confirmacao": 0.010001000100010001, "plano_consulta": 0.018201820182018203, "sem_correspondencia": 0.6726672667266727}, "confidence": 0.5051, "input_tokens": 223, "latency_ms": 21.163430000001426} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"negociacao_divida": 9.999970000090002e-07, "vas_contratacao": 0.9999970000090003, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 128, "latency_ms": 20.56673100000239} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 9.999940000359997e-07, "vas_consulta": 9.999940000359997e-07, "marketplace_compra": 9.999940000359999e-05, "beneficios_consulta": 9.999940000359997e-07, "suporte_chip_esim": 9.999940000359997e-07, "troca_numero": 0.9998940006359962, "vas_cancelamento": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9996, "input_tokens": 217, "latency_ms": 21.034084999996594} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9852000000000001, "roaming_cobranca": 0.0026000000000000003, "cadastro_atualizacao": 0.0007000000000000001, "seguranca_perda_roubo": 0.00010000000000000002, "conta_vencimento": 0.00010000000000000002, "vas_consulta": 0.00020000000000000004, "troca_numero": 0.00020000000000000004, "roaming_pacote": 0.00010000000000000002, "vas_contratacao": 0.00020000000000000004, "recarga_realizar": 0.0008000000000000001, "plano_nova_linha": 0.0015000000000000002, "suporte_chip_esim": 0.0006000000000000001, "fidelidade_resgate": 0.00010000000000000002, "atendimento_humano": 0.00010000000000000002, "recarga_saldo": 0.00020000000000000004, "sem_correspondencia": 0.007300000000000001}, "confidence": 0.9632, "input_tokens": 301, "latency_ms": 21.810156000015013} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0060993900609939014, "internet_problema_conexao": 0.06029397060293971, "beneficios_consulta": 0.005699430056994301, "sem_correspondencia": 0.9279072092790721}, "confidence": 0.7843, "input_tokens": 143, "latency_ms": 21.149572000012995} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 0.0006998600279944012, "plano_consulta": 0.001199760047990402, "conta_contestacao": 0.0009998000399920018, "internet_pacote_adicional": 0.03729254149170167, "recarga_saldo": 0.0014997000599880027, "internet_problema_conexao": 0.686762647470506, "suporte_sem_sinal": 0.0017996400719856032, "suporte_chip_esim": 0.00549890021995601, "portabilidade": 0.013097380523895225, "parceiros_ofertas": 0.00019996000799840037, "roaming_pacote": 0.00019996000799840037, "desconto_retencao": 9.998000399920018e-05, "atendimento_humano": 9.998000399920018e-05, "internet_consumo": 0.23365326934613082, "conta_debito_automatico_digital": 0.001099780043991202, "sem_correspondencia": 0.01579684063187363}, "confidence": 0.6665, "input_tokens": 300, "latency_ms": 21.95408000000043} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.01, "recarga_nao_creditada": 0.0285, "conta_explicacao": 0.0309, "sem_correspondencia": 0.9306}, "confidence": 0.7678, "input_tokens": 152, "latency_ms": 20.019311999988076} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 0.0024, "suporte_configuracao": 0.2481, "fidelidade_pontos": 0.0025, "atendimento_humano": 0.3842, "marketplace_pedido": 0.0061, "internet_problema_conexao": 0.0159, "troca_numero": 0.0297, "sem_correspondencia": 0.3111}, "confidence": 0.3713, "input_tokens": 215, "latency_ms": 21.03503199998613} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.19416116776644674, "bonus_nao_recebido": 0.0009998000399920016, "vas_consulta": 0.005298940211957609, "marketplace_compra": 0.006398720255948811, "seguranca_fraude": 0.017196560687862426, "internet_consumo": 0.004199160167966407, "suporte_chip_esim": 0.002999400119976005, "portabilidade": 0.004499100179964007, "fidelidade_resgate": 0.09168166366726656, "reclamacao_atendimento": 0.001999600079984003, "roaming_pacote": 0.0023995200959808036, "desconto_retencao": 0.0003999200159968007, "cancelamento_linha": 0.0037992401519696063, "conta_debito_automatico_digital": 0.0016996600679864027, "plano_troca": 0.005598880223955209, "sem_correspondencia": 0.6566686662667467}, "confidence": 0.6012, "input_tokens": 298, "latency_ms": 22.08895399999733} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0087, "internet_problema_conexao": 0.1208, "vas_cancelamento": 0.0723, "cancelamento_linha": 0.0744, "vas_contratacao": 0.0033, "vas_consulta": 0.0357, "suporte_configuracao": 0.0064, "sem_correspondencia": 0.6784}, "confidence": 0.4647, "input_tokens": 220, "latency_ms": 21.228366999991977} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.04950495049504951, "internet_problema_conexao": 0.3988398839883988, "fidelidade_resgate": 0.11701170117011701, "sem_correspondencia": 0.43464346434643464}, "confidence": 0.1859, "input_tokens": 148, "latency_ms": 20.891777000002776} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_consulta": 0.007600000000000001, "vas_cancelamento": 0.23220000000000002, "atendimento_humano": 0.0019000000000000002, "roaming_pacote": 0.0009000000000000001, "conta_contestacao": 0.0013000000000000002, "suporte_sem_sinal": 0.6932000000000001, "plano_consulta": 0.0007000000000000001, "suporte_chip_esim": 0.008800000000000002, "fidelidade_resgate": 0.0024000000000000002, "recarga_nao_creditada": 0.023900000000000005, "recarga_realizar": 0.0004000000000000001, "negociacao_divida": 0.0005000000000000001, "recarga_saldo": 0.0005000000000000001, "seguranca_fraude": 0.0013000000000000002, "desconto_retencao": 0.0004000000000000001, "sem_correspondencia": 0.024000000000000004}, "confidence": 0.6684, "input_tokens": 295, "latency_ms": 21.967053999986774} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"conta_pagamento_confirmacao": 0.003999200159968006, "bonus_nao_recebido": 0.0004999000199960008, "conta_vencimento": 0.0010997800439912018, "fidelidade_resgate": 0.0004999000199960008, "atendimento_humano": 0.0004999000199960008, "plano_troca": 0.005198960207958408, "conta_contestacao": 0.0005998800239952009, "beneficios_consulta": 0.007198560287942412, "conta_explicacao": 0.0004999000199960008, "internet_consumo": 0.0008998200359928015, "cancelamento_linha": 0.0004999000199960008, "suporte_configuracao": 0.8660267946410718, "internet_pacote_adicional": 0.10717856428714258, "seguranca_perda_roubo": 0.0010997800439912018, "seguranca_fraude": 0.0020995800839832034, "sem_correspondencia": 0.0020995800839832034}, "confidence": 0.813, "input_tokens": 297, "latency_ms": 22.38525100000288} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0003, "atendimento_humano": 0.0046, "suporte_sem_sinal": 0.1412, "reclamacao_atendimento": 0.0003, "conta_debito_automatico_digital": 0.0007, "beneficios_consulta": 0.0007, "vas_consulta": 0.0008, "sem_correspondencia": 0.8514}, "confidence": 0.7792, "input_tokens": 224, "latency_ms": 20.735874999985526} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.8757, "recarga_realizar": 0.0008, "conta_contestacao": 0.0002, "cadastro_atualizacao": 0.0002, "conta_pagamento_confirmacao": 0.0001, "suporte_chip_esim": 0.0016, "marketplace_compra": 0.0314, "troca_numero": 0.0001, "internet_pacote_adicional": 0.0001, "plano_consulta": 0.0002, "bonus_nao_recebido": 0.0001, "sem_correspondencia": 0.0895}, "confidence": 0.8126, "input_tokens": 289, "latency_ms": 21.62526600000092} +{"id": "g0298-oos_fora_do_dominio-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.0025005001000200045, "parceiros_ofertas": 0.001600320064012803, "desconto_retencao": 0.0015003000600120027, "seguranca_fraude": 0.0009001800360072016, "seguranca_perda_roubo": 0.0006001200240048011, "negociacao_divida": 0.00020004000800160037, "internet_consumo": 0.006001200240048011, "conta_explicacao": 0.001700340068013603, "vas_cancelamento": 0.9411882376475297, "roaming_duvida": 0.0005001000200040009, "conta_pagamento_confirmacao": 0.00010002000400080019, "marketplace_compra": 0.03620724144828967, "beneficios_consulta": 0.00020004000800160037, "conta_debito_automatico_digital": 0.00040008001600320075, "troca_numero": 0.00040008001600320075, "sem_correspondencia": 0.006001200240048011}, "confidence": 0.8879, "input_tokens": 289, "latency_ms": 21.943767999999864} +{"id": "g0298-oos_fora_do_dominio-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.019, "suporte_configuracao": 0.2934, "conta_vencimento": 0.0141, "sem_correspondencia": 0.6735}, "confidence": 0.4508, "input_tokens": 141, "latency_ms": 20.767720999998573} +{"id": "g0298-oos_fora_do_dominio-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.04709529047095291, "recarga_nao_creditada": 0.07179282071792821, "recarga_realizar": 0.0091990800919908, "internet_pacote_adicional": 0.004999500049995001, "marketplace_pedido": 0.0030996900309969004, "fidelidade_resgate": 0.0027997200279972004, "roaming_pacote": 0.0027997200279972004, "conta_contestacao": 0.004299570042995701, "plano_nova_linha": 0.0027997200279972004, "internet_problema_conexao": 0.052094790520947905, "atendimento_humano": 0.0027997200279972004, "sem_correspondencia": 0.7962203779622038}, "confidence": 0.66, "input_tokens": 277, "latency_ms": 21.486608999992995} +{"id": "g0298-oos_fora_do_dominio-emocional-4-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_pacote": 0.004, "portabilidade": 0.0039, "reclamacao_atendimento": 0.7571, "conta_pagamento_confirmacao": 0.004, "marketplace_compra": 0.0042, "conta_contestacao": 0.0101, "vas_cancelamento": 0.2111, "sem_correspondencia": 0.0056}, "confidence": 0.6619, "input_tokens": 230, "latency_ms": 20.996261000021832} +{"id": "g0298-oos_fora_do_dominio-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.00019996000799840034, "parceiros_ofertas": 0.00019996000799840034, "conta_debito_automatico_digital": 0.00029994001199760045, "conta_pagamento_confirmacao": 0.00019996000799840034, "negociacao_religacao": 0.001299740051989602, "reclamacao_atendimento": 0.0004999000199960008, "cadastro_atualizacao": 0.00029994001199760045, "sem_correspondencia": 0.997000599880024}, "confidence": 0.9884, "input_tokens": 232, "latency_ms": 20.44741599999611} +{"id": "g0298-oos_fora_do_dominio-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0292, "conta_pagamento_confirmacao": 0.0038, "suporte_sem_sinal": 0.0175, "sem_correspondencia": 0.9495}, "confidence": 0.8239, "input_tokens": 157, "latency_ms": 20.687099000014086} +{"id": "g0298-oos_fora_do_dominio-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.8811881188118812, "recarga_nao_creditada": 0.0033003300330033004, "reclamacao_atendimento": 0.0351035103510351, "cancelamento_linha": 0.009100910091009102, "negociacao_religacao": 0.007300730073007301, "roaming_pacote": 0.0006000600060006, "roaming_cobranca": 0.0012001200120012, "vas_consulta": 0.021102110211021104, "conta_explicacao": 0.0037003700370037006, "internet_problema_conexao": 0.0025002500250025004, "negociacao_divida": 0.0006000600060006, "sem_correspondencia": 0.0343034303430343}, "confidence": 0.7678, "input_tokens": 289, "latency_ms": 21.531541999991077} +{"id": "g0298-oos_fora_do_dominio-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.3595999999999999, "suporte_configuracao": 0.008499999999999999, "marketplace_compra": 0.021399999999999995, "marketplace_pedido": 0.06499999999999999, "seguranca_perda_roubo": 0.14419999999999997, "recarga_nao_creditada": 0.061999999999999986, "cancelamento_linha": 0.08609999999999998, "conta_segunda_via": 0.006799999999999998, "cadastro_atualizacao": 0.007799999999999998, "plano_consulta": 0.010599999999999998, "portabilidade": 0.035899999999999994, "conta_pagamento_confirmacao": 0.006599999999999998, "plano_nova_linha": 0.009099999999999999, "vas_consulta": 0.009999999999999998, "bonus_nao_recebido": 0.006799999999999998, "sem_correspondencia": 0.15959999999999996}, "confidence": 0.2716, "input_tokens": 295, "latency_ms": 21.83969300000399} +{"id": "g0298-oos_fora_do_dominio-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.573957395739574, "conta_contestacao": 0.0010001000100010003, "troca_numero": 0.014901490149014904, "reclamacao_atendimento": 0.00040004000400040016, "bonus_nao_recebido": 0.0005000500050005002, "desconto_retencao": 0.0006000600060006001, "recarga_nao_creditada": 0.0012001200120012002, "atendimento_humano": 0.0005000500050005002, "conta_vencimento": 0.00040004000400040016, "suporte_configuracao": 0.015501550155015505, "vas_consulta": 0.02420242024202421, "vas_contratacao": 0.00040004000400040016, "roaming_cobranca": 0.0006000600060006001, "vas_cancelamento": 0.0006000600060006001, "plano_troca": 0.00040004000400040016, "sem_correspondencia": 0.3648364836483649}, "confidence": 0.6563, "input_tokens": 282, "latency_ms": 21.786523000002944} +{"id": "g0298-oos_fora_do_dominio-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.016501650165016504, "vas_consulta": 0.030403040304030408, "roaming_duvida": 0.0042004200420042, "roaming_cobranca": 0.0030003000300030005, "cadastro_atualizacao": 0.0020002000200020006, "conta_pagamento_confirmacao": 0.0012001200120012002, "plano_nova_linha": 0.685968596859686, "suporte_chip_esim": 0.03470347034703471, "portabilidade": 0.0039003900390039005, "roaming_pacote": 0.005500550055005501, "reclamacao_atendimento": 0.055005500550055014, "sem_correspondencia": 0.15761576157615761}, "confidence": 0.5528, "input_tokens": 283, "latency_ms": 21.79795399999307} +{"id": "g0298-oos_fora_do_dominio-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"beneficios_consulta": 0.0028002800280027998, "conta_contestacao": 0.9844984498449845, "bonus_nao_recebido": 0.0036003600360035998, "sem_correspondencia": 0.0091009100910091}, "confidence": 0.9314, "input_tokens": 145, "latency_ms": 20.757949999989478} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9804960780156878, "conta_debito_automatico_digital": 0.0006999972000111998, "portabilidade": 0.0016999932000271996, "fidelidade_resgate": 0.0012999948000207997, "plano_troca": 9.999960000159999e-05, "parceiros_ofertas": 0.00019999920000319998, "roaming_pacote": 9.999960000159999e-07, "conta_segunda_via": 9.999960000159999e-07, "suporte_configuracao": 0.008199967200131199, "marketplace_pedido": 0.00019999920000319998, "marketplace_compra": 0.0005999976000095998, "plano_consulta": 9.999960000159999e-05, "plano_nova_linha": 9.999960000159999e-07, "roaming_cobranca": 9.999960000159999e-05, "vas_contratacao": 9.999960000159999e-07, "sem_correspondencia": 0.006299974800100799}, "confidence": 0.9542, "input_tokens": 290, "latency_ms": 21.86346400000616} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.1028, "recarga_realizar": 0.0965, "recarga_saldo": 0.1094, "sem_correspondencia": 0.6913}, "confidence": 0.3099, "input_tokens": 136, "latency_ms": 20.623480000011796} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0132, "vas_cancelamento": 0.0136, "cancelamento_linha": 0.0128, "sem_correspondencia": 0.9604}, "confidence": 0.8485, "input_tokens": 133, "latency_ms": 20.853509999994913} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9758024197580242, "desconto_retencao": 0.0016998300169983002, "conta_explicacao": 0.0006999300069993001, "roaming_pacote": 0.0006999300069993001, "plano_consulta": 0.0008999100089991, "internet_consumo": 0.0034996500349965005, "roaming_cobranca": 0.0014998500149985001, "marketplace_pedido": 0.0017998200179982, "negociacao_religacao": 0.0008999100089991, "fidelidade_resgate": 0.0010998900109989002, "conta_segunda_via": 0.0006999300069993001, "sem_correspondencia": 0.0106989301069893}, "confidence": 0.9359, "input_tokens": 278, "latency_ms": 21.69438000001378} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_chip_esim": 0.0038, "atendimento_humano": 0.1164, "internet_problema_conexao": 0.3275, "roaming_cobranca": 0.004, "recarga_realizar": 0.0034, "fidelidade_pontos": 0.0079, "parceiros_ofertas": 0.2773, "internet_consumo": 0.039, "cadastro_atualizacao": 0.0096, "negociacao_divida": 0.0119, "seguranca_perda_roubo": 0.005, "sem_correspondencia": 0.1942}, "confidence": 0.3396, "input_tokens": 274, "latency_ms": 22.1610769999927} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"bonus_nao_recebido": 0.18228177182281774, "recarga_saldo": 9.999000099990004e-05, "conta_vencimento": 9.999000099990004e-05, "marketplace_pedido": 0.008499150084991504, "negociacao_divida": 0.00019998000199980009, "fidelidade_pontos": 0.020597940205979406, "plano_consulta": 0.0002999700029997001, "plano_troca": 9.999000099990004e-05, "plano_nova_linha": 9.999000099990004e-05, "conta_contestacao": 0.6877312268773124, "internet_consumo": 0.0007999200079992003, "beneficios_consulta": 0.0014998500149985005, "suporte_chip_esim": 9.999000099990004e-05, "conta_explicacao": 0.09309069093090694, "troca_numero": 9.999000099990004e-05, "sem_correspondencia": 0.004399560043995602}, "confidence": 0.6544, "input_tokens": 287, "latency_ms": 22.035528000003524} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9181081891810822, "marketplace_compra": 0.00019998000199980009, "recarga_nao_creditada": 0.0019998000199980006, "plano_nova_linha": 9.999000099990004e-05, "recarga_realizar": 9.999000099990004e-05, "portabilidade": 9.999000099990004e-05, "cancelamento_linha": 0.07189281071892813, "desconto_retencao": 0.004299570042995702, "plano_troca": 9.999000099990004e-05, "suporte_chip_esim": 9.999000099990004e-05, "roaming_pacote": 9.999000099990004e-05, "sem_correspondencia": 0.002899710028997101}, "confidence": 0.8685, "input_tokens": 292, "latency_ms": 21.53726299999903} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9913968947229488, "roaming_pacote": 9.99896010814875e-07, "internet_consumo": 0.0016998232183852878, "conta_vencimento": 9.99896010814875e-07, "fidelidade_resgate": 9.998960108148752e-05, "fidelidade_pontos": 9.99896010814875e-07, "conta_segunda_via": 9.998960108148752e-05, "bonus_nao_recebido": 0.0002999688032444625, "suporte_configuracao": 9.998960108148752e-05, "recarga_saldo": 9.99896010814875e-07, "recarga_nao_creditada": 0.0002999688032444625, "sem_correspondencia": 0.005999376064889251}, "confidence": 0.977, "input_tokens": 279, "latency_ms": 21.448133999996344} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0109, "beneficios_consulta": 0.0214, "portabilidade": 0.1059, "plano_consulta": 0.0113, "suporte_sem_sinal": 0.0292, "conta_debito_automatico_digital": 0.0063, "conta_pagamento_confirmacao": 0.0042, "sem_correspondencia": 0.8108}, "confidence": 0.6403, "input_tokens": 223, "latency_ms": 21.19738600001142} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.03830383038303829, "seguranca_fraude": 0.34163416341634156, "suporte_chip_esim": 0.07860786078607859, "plano_troca": 0.0864086408640864, "conta_pagamento_confirmacao": 0.034903490349034894, "negociacao_divida": 0.03380338033803379, "suporte_configuracao": 0.03380338033803379, "sem_correspondencia": 0.3525352535253524}, "confidence": 0.2223, "input_tokens": 247, "latency_ms": 20.961937999999236} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "fidelidade_resgate", "probabilities": {"vas_contratacao": 0.0169, "recarga_nao_creditada": 0.0037, "desconto_retencao": 0.0069, "vas_consulta": 0.4152, "marketplace_pedido": 0.0116, "fidelidade_resgate": 0.4442, "suporte_configuracao": 0.0035, "sem_correspondencia": 0.098}, "confidence": 0.4476, "input_tokens": 216, "latency_ms": 20.71802199998274} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.8775489804078369, "conta_segunda_via": 0.0034986005597760898, "reclamacao_atendimento": 9.996001599360257e-05, "bonus_nao_recebido": 9.996001599360257e-05, "plano_nova_linha": 9.996001599360257e-05, "plano_consulta": 9.996001599360257e-05, "negociacao_religacao": 0.009896041583366655, "vas_cancelamento": 0.0026989204318272693, "internet_problema_conexao": 9.996001599360257e-05, "roaming_pacote": 9.996001599360257e-05, "vas_contratacao": 0.005797680927628948, "roaming_duvida": 9.996001599360257e-05, "seguranca_perda_roubo": 0.017692922830867656, "conta_debito_automatico_digital": 0.0029988004798080768, "atendimento_humano": 9.996001599360257e-05, "sem_correspondencia": 0.07906837265093963}, "confidence": 0.8125, "input_tokens": 288, "latency_ms": 21.265273000011575} +{"id": "g0306-oos_outra_empresa-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9688031196880315, "conta_explicacao": 0.0009999000099990003, "conta_contestacao": 0.0004999500049995001, "plano_consulta": 0.002199780021997801, "troca_numero": 0.002499750024997501, "portabilidade": 0.0012998700129987003, "negociacao_religacao": 0.0011998800119988003, "sem_correspondencia": 0.022497750224977506}, "confidence": 0.9175, "input_tokens": 216, "latency_ms": 20.50565999999776} +{"id": "g0306-oos_outra_empresa-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.0074, "conta_vencimento": 0.2353, "negociacao_religacao": 0.2554, "sem_correspondencia": 0.5019}, "confidence": 0.2271, "input_tokens": 133, "latency_ms": 20.7423069999777} +{"id": "g0306-oos_outra_empresa-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.0008999100089991, "cancelamento_linha": 0.99000099990001, "roaming_pacote": 0.0008999100089991, "sem_correspondencia": 0.0081991800819918}, "confidence": 0.9556, "input_tokens": 129, "latency_ms": 20.73841999998649} +{"id": "g0306-oos_outra_empresa-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9537000000000001, "suporte_chip_esim": 0.0031000000000000003, "negociacao_divida": 0.0004000000000000001, "sem_correspondencia": 0.042800000000000005}, "confidence": 0.8551, "input_tokens": 152, "latency_ms": 20.01528799999619} +{"id": "g0306-oos_outra_empresa-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0014998500149985001, "conta_debito_automatico_digital": 0.0014998500149985001, "recarga_nao_creditada": 0.0026997300269973002, "internet_consumo": 0.006899310068993101, "seguranca_fraude": 0.06919308069193081, "seguranca_perda_roubo": 0.1257874212578742, "conta_contestacao": 0.0028997100289971, "suporte_chip_esim": 0.0016998300169983002, "portabilidade": 0.0022997700229977, "fidelidade_pontos": 0.0014998500149985001, "marketplace_compra": 0.007699230076992301, "sem_correspondencia": 0.7763223677632237}, "confidence": 0.6779, "input_tokens": 293, "latency_ms": 21.59659399998759} +{"id": "g0306-oos_outra_empresa-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.10751075107510748, "conta_pagamento_confirmacao": 0.013001300130012997, "marketplace_compra": 0.5721572157215721, "fidelidade_resgate": 0.013001300130012997, "negociacao_divida": 0.0126012601260126, "conta_segunda_via": 0.012301230123012298, "recarga_realizar": 0.012301230123012298, "marketplace_pedido": 0.11441144114411439, "vas_consulta": 0.017301730173017296, "seguranca_fraude": 0.0683068306830683, "suporte_chip_esim": 0.013001300130012997, "sem_correspondencia": 0.044104410441044094}, "confidence": 0.3838, "input_tokens": 294, "latency_ms": 21.645476000003327} +{"id": "g0306-oos_outra_empresa-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"recarga_realizar": 9.999910000809991e-07, "beneficios_consulta": 9.999910000809991e-07, "vas_contratacao": 9.999910000809991e-07, "conta_segunda_via": 9.999910000809991e-07, "portabilidade": 9.999910000809991e-07, "seguranca_fraude": 0.9985910126808858, "internet_problema_conexao": 9.999910000809991e-07, "negociacao_divida": 9.999910000809991e-07, "cancelamento_linha": 9.999910000809991e-07, "internet_pacote_adicional": 9.999910000809991e-07, "fidelidade_resgate": 0.0011999892000971988, "sem_correspondencia": 0.00019999820001619984}, "confidence": 0.9954, "input_tokens": 282, "latency_ms": 21.518458000002738} +{"id": "g0306-oos_outra_empresa-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 9.999860001959969e-07, "internet_problema_conexao": 0.9998860015959773, "roaming_cobranca": 9.999860001959969e-07, "roaming_pacote": 9.999860001959969e-07, "suporte_configuracao": 9.999860001959969e-07, "conta_pagamento_confirmacao": 9.999860001959969e-07, "suporte_chip_esim": 9.999860001959969e-07, "internet_consumo": 9.999860001959969e-07, "roaming_duvida": 9.999860001959969e-07, "plano_troca": 9.999860001959969e-07, "seguranca_perda_roubo": 9.999860001959969e-07, "conta_segunda_via": 9.999860001959969e-07, "bonus_nao_recebido": 9.999860001959969e-07, "conta_contestacao": 9.999860001959969e-07, "vas_cancelamento": 9.99986000195997e-05, "sem_correspondencia": 9.999860001959969e-07}, "confidence": 0.9994, "input_tokens": 296, "latency_ms": 21.215477999987797} +{"id": "g0306-oos_outra_empresa-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"troca_numero": 0.0005999982000053999, "marketplace_pedido": 0.9946970159089521, "plano_nova_linha": 0.00019999940000179996, "fidelidade_resgate": 9.999970000089998e-07, "cadastro_atualizacao": 9.999970000089998e-07, "vas_cancelamento": 0.0015999952000143997, "conta_debito_automatico_digital": 9.999970000089998e-07, "atendimento_humano": 9.999970000089998e-05, "conta_segunda_via": 9.999970000089998e-05, "seguranca_perda_roubo": 0.0002999991000026999, "bonus_nao_recebido": 9.999970000089998e-05, "sem_correspondencia": 0.0022999931000206994}, "confidence": 0.9834, "input_tokens": 280, "latency_ms": 20.873144000006505} +{"id": "g0306-oos_outra_empresa-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"vas_cancelamento": 0.0667, "suporte_sem_sinal": 0.0024, "plano_consulta": 0.0046, "seguranca_fraude": 0.0929, "marketplace_compra": 0.7812, "desconto_retencao": 0.008, "recarga_nao_creditada": 0.0157, "sem_correspondencia": 0.0285}, "confidence": 0.5966, "input_tokens": 233, "latency_ms": 21.2186149999809} +{"id": "g0306-oos_outra_empresa-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.00020000000000000006, "reclamacao_atendimento": 0.9943000000000002, "negociacao_divida": 0.00010000000000000003, "cancelamento_linha": 0.00030000000000000003, "roaming_pacote": 0.00020000000000000006, "bonus_nao_recebido": 0.00010000000000000003, "troca_numero": 0.00010000000000000003, "conta_debito_automatico_digital": 0.00010000000000000003, "fidelidade_pontos": 0.00020000000000000006, "internet_consumo": 0.00020000000000000006, "marketplace_pedido": 0.00020000000000000006, "sem_correspondencia": 0.004000000000000001}, "confidence": 0.9829, "input_tokens": 271, "latency_ms": 21.723401000002696} +{"id": "g0306-oos_outra_empresa-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0008, "internet_consumo": 0.0095, "plano_consulta": 0.0023, "sem_correspondencia": 0.9874}, "confidence": 0.9448, "input_tokens": 138, "latency_ms": 20.755337999986523} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 326, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0958904109589041, "negociacao_religacao": 0.10868913108689132, "recarga_nao_creditada": 0.10868913108689132, "sem_correspondencia": 0.6867313268673132}, "confidence": 0.3037, "input_tokens": 207, "latency_ms": 21.411166000007142} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 265, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.0002, "fidelidade_pontos": 0.0005, "internet_problema_conexao": 0.9538, "conta_vencimento": 0.0001, "roaming_cobranca": 0.0005, "conta_contestacao": 0.0016, "roaming_pacote": 0.0001, "sem_correspondencia": 0.0432}, "confidence": 0.9027, "input_tokens": 251, "latency_ms": 21.256194000017103} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 280, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.42624262426242626, "internet_pacote_adicional": 0.0056005600560056, "plano_nova_linha": 0.0054005400540054005, "sem_correspondencia": 0.5627562756275627}, "confidence": 0.463, "input_tokens": 185, "latency_ms": 21.171626000011656} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 270, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.992200779922008, "negociacao_divida": 0.00019998000199980009, "cadastro_atualizacao": 0.00019998000199980009, "vas_contratacao": 0.004999500049995002, "recarga_saldo": 0.00019998000199980009, "cancelamento_linha": 0.0002999700029997001, "suporte_sem_sinal": 0.0004999500049995001, "beneficios_consulta": 0.00019998000199980009, "conta_segunda_via": 0.00019998000199980009, "marketplace_compra": 0.0002999700029997001, "fidelidade_resgate": 0.00019998000199980009, "sem_correspondencia": 0.0004999500049995001}, "confidence": 0.9776, "input_tokens": 322, "latency_ms": 21.891508000010163} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.011396581025692293, "vas_consulta": 0.002399280215935219, "recarga_nao_creditada": 0.015595321403578926, "seguranca_fraude": 0.021993401979406177, "negociacao_divida": 0.002399280215935219, "recarga_saldo": 0.002399280215935219, "atendimento_humano": 0.005098470458862342, "recarga_realizar": 0.005898230530840748, "fidelidade_pontos": 0.002399280215935219, "suporte_sem_sinal": 0.002399280215935219, "roaming_cobranca": 0.002399280215935219, "parceiros_ofertas": 0.008097570728781365, "negociacao_religacao": 0.0024992502249325203, "marketplace_compra": 0.01969409177246826, "reclamacao_atendimento": 0.0045986204138758376, "sem_correspondencia": 0.8907327801659503}, "confidence": 0.783, "input_tokens": 338, "latency_ms": 22.028813999980912} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.03329667033296671, "bonus_nao_recebido": 0.034396560343965606, "vas_consulta": 0.032296770322967704, "sem_correspondencia": 0.9000099990001}, "confidence": 0.6864, "input_tokens": 183, "latency_ms": 20.76895999999806} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 222, "length_bucket": "longo"}, "pred": "conta_segunda_via", "probabilities": {"plano_consulta": 0.008100000000000001, "internet_pacote_adicional": 0.0015000000000000002, "suporte_chip_esim": 0.005200000000000001, "conta_explicacao": 0.03590000000000001, "conta_debito_automatico_digital": 0.0018000000000000002, "negociacao_divida": 0.0015000000000000002, "cadastro_atualizacao": 0.0012000000000000001, "troca_numero": 0.0039000000000000003, "negociacao_religacao": 0.005300000000000001, "seguranca_perda_roubo": 0.010900000000000002, "recarga_saldo": 0.0023000000000000004, "conta_contestacao": 0.009400000000000002, "conta_segunda_via": 0.47300000000000003, "conta_pagamento_confirmacao": 0.0013000000000000002, "recarga_realizar": 0.0012000000000000001, "sem_correspondencia": 0.43750000000000006}, "confidence": 0.5983, "input_tokens": 325, "latency_ms": 22.176124999987223} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 269, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.15033006601320265, "internet_consumo": 0.020204040808161634, "recarga_nao_creditada": 0.005301060212042409, "internet_pacote_adicional": 0.005301060212042409, "recarga_realizar": 0.00630126025205041, "roaming_pacote": 0.005501100220044009, "conta_explicacao": 0.005001000200040008, "plano_troca": 0.005001000200040008, "suporte_sem_sinal": 0.7459491898379677, "suporte_configuracao": 0.005201040208041609, "marketplace_pedido": 0.010502100420084018, "sem_correspondencia": 0.03540708141628326}, "confidence": 0.6196, "input_tokens": 329, "latency_ms": 21.802258000008123} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 199, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"conta_contestacao": 9.999900000999991e-07, "roaming_pacote": 9.999900000999991e-07, "troca_numero": 9.999900000999991e-07, "suporte_chip_esim": 9.999900000999991e-07, "portabilidade": 9.999900000999991e-07, "marketplace_compra": 0.009999900000999993, "negociacao_divida": 9.999900000999991e-07, "recarga_nao_creditada": 9.999900000999991e-07, "plano_nova_linha": 9.999900000999991e-07, "desconto_retencao": 0.9899901000989991, "conta_segunda_via": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9773, "input_tokens": 302, "latency_ms": 21.736179000015454} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.0021004200840168026, "fidelidade_resgate": 0.0009001800360072012, "internet_problema_conexao": 0.139627925585117, "vas_cancelamento": 0.0007001400280056009, "internet_pacote_adicional": 0.32856571314262845, "atendimento_humano": 0.005601120224044807, "suporte_sem_sinal": 0.0007001400280056009, "cancelamento_linha": 0.0010002000400080014, "internet_consumo": 0.08791758351670333, "plano_nova_linha": 0.0006001200240048007, "recarga_nao_creditada": 0.0006001200240048007, "seguranca_fraude": 0.004600920184036806, "recarga_saldo": 0.0006001200240048007, "conta_pagamento_confirmacao": 0.0007001400280056009, "parceiros_ofertas": 0.0006001200240048007, "sem_correspondencia": 0.42518503700740135}, "confidence": 0.5196, "input_tokens": 328, "latency_ms": 21.753144999991036} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 249, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.5138513851385139, "marketplace_pedido": 0.005700570057005701, "parceiros_ofertas": 0.005200520052005201, "atendimento_humano": 0.0215021502150215, "roaming_duvida": 0.0026002600260026003, "conta_explicacao": 0.41294129412941294, "recarga_saldo": 0.0013001300130013002, "vas_contratacao": 0.0009000900090009, "suporte_configuracao": 0.0009000900090009, "negociacao_religacao": 0.0215021502150215, "portabilidade": 0.0019001900190019003, "sem_correspondencia": 0.011701170117011701}, "confidence": 0.5853, "input_tokens": 327, "latency_ms": 22.945974000009528} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 287, "length_bucket": "longo"}, "pred": "internet_consumo", "probabilities": {"marketplace_pedido": 0.06319368063193681, "cadastro_atualizacao": 0.011698830116988301, "plano_consulta": 0.014498550144985502, "roaming_pacote": 0.013698630136986302, "internet_consumo": 0.3013698630136986, "internet_problema_conexao": 0.20707929207079293, "reclamacao_atendimento": 0.2722727727227277, "sem_correspondencia": 0.1161883811618838}, "confidence": 0.212, "input_tokens": 264, "latency_ms": 21.190711000002693} +{"id": "g0311-oos_outra_empresa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"recarga_realizar": 0.0002, "troca_numero": 0.0002, "roaming_duvida": 0.9929, "sem_correspondencia": 0.0067}, "confidence": 0.9683, "input_tokens": 151, "latency_ms": 21.9226530000185} +{"id": "g0311-oos_outra_empresa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 142, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"conta_vencimento": 0.023502350235023506, "desconto_retencao": 0.9006900690069007, "suporte_configuracao": 0.014901490149014903, "sem_correspondencia": 0.060906090609060916}, "confidence": 0.7002, "input_tokens": 165, "latency_ms": 20.960679000012306} +{"id": "g0311-oos_outra_empresa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.1341, "marketplace_compra": 0.2353, "conta_contestacao": 0.0921, "sem_correspondencia": 0.5385}, "confidence": 0.1612, "input_tokens": 176, "latency_ms": 20.108295999989423} +{"id": "g0311-oos_outra_empresa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.1692, "reclamacao_atendimento": 0.0594, "atendimento_humano": 0.4745, "sem_correspondencia": 0.2969}, "confidence": 0.1469, "input_tokens": 146, "latency_ms": 21.14206099997773} +{"id": "g0311-oos_outra_empresa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"troca_numero": 9.99986000195997e-07, "cancelamento_linha": 9.99986000195997e-07, "marketplace_pedido": 0.9997860029959579, "roaming_pacote": 9.99986000195997e-07, "bonus_nao_recebido": 9.99986000195997e-07, "plano_consulta": 9.99986000195997e-07, "suporte_chip_esim": 9.99986000195997e-07, "roaming_cobranca": 9.99986000195997e-07, "conta_pagamento_confirmacao": 9.99986000195997e-07, "roaming_duvida": 9.99986000195997e-07, "conta_contestacao": 9.99986000195997e-07, "internet_consumo": 9.99986000195997e-07, "marketplace_compra": 9.99986000195997e-07, "conta_segunda_via": 0.00019999720003919941, "plano_troca": 9.99986000195997e-07, "sem_correspondencia": 9.99986000195997e-07}, "confidence": 0.9994, "input_tokens": 307, "latency_ms": 22.15544999998542} +{"id": "g0311-oos_outra_empresa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_cancelamento": 0.1364272854570914, "plano_troca": 0.001400280056011202, "negociacao_religacao": 0.0015003000600120023, "cancelamento_linha": 0.1897379475895179, "beneficios_consulta": 0.001400280056011202, "plano_nova_linha": 0.0017003400680136024, "conta_segunda_via": 0.001400280056011202, "conta_vencimento": 0.001400280056011202, "recarga_saldo": 0.001400280056011202, "suporte_chip_esim": 0.001400280056011202, "atendimento_humano": 0.5788157631526304, "sem_correspondencia": 0.08341668333666732}, "confidence": 0.5221, "input_tokens": 293, "latency_ms": 21.605542000003197} +{"id": "g0311-oos_outra_empresa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.2181, "cadastro_atualizacao": 0.0423, "vas_consulta": 0.3224, "sem_correspondencia": 0.4172}, "confidence": 0.1376, "input_tokens": 157, "latency_ms": 20.642924000014773} +{"id": "g0311-oos_outra_empresa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"bonus_nao_recebido": 0.003700000000000001, "recarga_nao_creditada": 0.007600000000000002, "internet_consumo": 0.12240000000000002, "conta_contestacao": 0.0013000000000000002, "troca_numero": 0.05050000000000002, "internet_problema_conexao": 0.4376000000000001, "plano_nova_linha": 0.0011000000000000003, "suporte_chip_esim": 0.0012000000000000001, "negociacao_religacao": 0.054800000000000015, "roaming_duvida": 0.028600000000000007, "atendimento_humano": 0.13160000000000002, "cadastro_atualizacao": 0.0011000000000000003, "recarga_realizar": 0.0012000000000000001, "vas_cancelamento": 0.040100000000000004, "marketplace_pedido": 0.10970000000000003, "sem_correspondencia": 0.0075000000000000015}, "confidence": 0.3498, "input_tokens": 300, "latency_ms": 21.908421999995653} +{"id": "g0311-oos_outra_empresa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 123, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.3337333733373337, "internet_consumo": 0.33893389338933894, "plano_troca": 0.0374037403740374, "sem_correspondencia": 0.2899289928992899}, "confidence": 0.1236, "input_tokens": 177, "latency_ms": 20.898264999999583} +{"id": "g0311-oos_outra_empresa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_saldo": 0.0005, "troca_numero": 0.0004, "portabilidade": 0.0047, "seguranca_fraude": 0.011, "negociacao_divida": 0.0016, "plano_nova_linha": 0.0002, "marketplace_compra": 0.0022, "roaming_pacote": 0.0002, "bonus_nao_recebido": 0.0009, "conta_pagamento_confirmacao": 0.0001, "seguranca_perda_roubo": 0.1712, "atendimento_humano": 0.0004, "suporte_sem_sinal": 0.0001, "reclamacao_atendimento": 0.8042, "marketplace_pedido": 0.0012, "sem_correspondencia": 0.0011}, "confidence": 0.7789, "input_tokens": 297, "latency_ms": 22.416937999992115} +{"id": "g0311-oos_outra_empresa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"internet_consumo": 0.0126, "conta_contestacao": 0.0066, "conta_explicacao": 0.0159, "seguranca_fraude": 0.0186, "recarga_saldo": 0.0049, "conta_vencimento": 0.0047, "plano_consulta": 0.0049, "bonus_nao_recebido": 0.0047, "atendimento_humano": 0.005, "negociacao_divida": 0.8263, "recarga_realizar": 0.0049, "sem_correspondencia": 0.0909}, "confidence": 0.6947, "input_tokens": 305, "latency_ms": 21.79086599997504} +{"id": "g0311-oos_outra_empresa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.004101230369110733, "cadastro_atualizacao": 0.0006001800540162048, "internet_problema_conexao": 0.36781034310293087, "conta_vencimento": 0.0005001500450135041, "conta_debito_automatico_digital": 0.0017005101530459135, "bonus_nao_recebido": 0.0005001500450135041, "recarga_nao_creditada": 0.0013003901170351103, "internet_pacote_adicional": 0.0013003901170351103, "conta_segunda_via": 0.0007002100630189057, "marketplace_pedido": 0.0019005701710513153, "suporte_sem_sinal": 0.001600480144043213, "parceiros_ofertas": 0.0005001500450135041, "roaming_pacote": 0.0005001500450135041, "desconto_retencao": 0.0005001500450135041, "seguranca_fraude": 0.284185255576673, "sem_correspondencia": 0.33229968990697206}, "confidence": 0.5693, "input_tokens": 306, "latency_ms": 22.528893000014705} +{"id": "g0313-oos_conversa-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.001700340068013603, "bonus_nao_recebido": 0.0004000800160032008, "conta_contestacao": 0.00030006001200240054, "fidelidade_resgate": 0.00030006001200240054, "recarga_realizar": 0.00030006001200240054, "internet_pacote_adicional": 0.03840768153630727, "conta_pagamento_confirmacao": 0.00030006001200240054, "plano_consulta": 0.0008001600320064016, "roaming_pacote": 0.00030006001200240054, "internet_problema_conexao": 0.9078815763152633, "plano_troca": 0.00030006001200240054, "conta_segunda_via": 0.00030006001200240054, "recarga_saldo": 0.00030006001200240054, "portabilidade": 0.00030006001200240054, "internet_consumo": 0.018503700740148035, "sem_correspondencia": 0.02960592118423686}, "confidence": 0.8435, "input_tokens": 289, "latency_ms": 22.122805999998718} +{"id": "g0313-oos_conversa-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"negociacao_religacao": 0.019298070192980705, "recarga_nao_creditada": 0.0093990600939906, "atendimento_humano": 0.0164983501649835, "bonus_nao_recebido": 0.023997600239976002, "suporte_sem_sinal": 0.05699430056994301, "vas_contratacao": 0.06829317068293171, "conta_contestacao": 0.0034996500349965005, "suporte_chip_esim": 0.14908509149085092, "beneficios_consulta": 0.0072992700729927005, "marketplace_pedido": 0.0058994100589941, "seguranca_fraude": 0.4486551344865513, "suporte_configuracao": 0.09549045095490451, "conta_explicacao": 0.0201979802019798, "negociacao_divida": 0.0021997800219978004, "recarga_saldo": 0.0038996100389961, "sem_correspondencia": 0.06929307069293071}, "confidence": 0.3234, "input_tokens": 294, "latency_ms": 22.37113699999327} +{"id": "g0313-oos_conversa-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_pacote_adicional": 0.0004000400040004001, "vas_contratacao": 0.6542654265426543, "suporte_chip_esim": 0.00030003000300030005, "bonus_nao_recebido": 0.00020002000200020005, "fidelidade_resgate": 0.020102010201020103, "cancelamento_linha": 0.08380838083808381, "desconto_retencao": 0.00020002000200020005, "sem_correspondencia": 0.24072407240724075}, "confidence": 0.5595, "input_tokens": 230, "latency_ms": 21.150656999992634} +{"id": "g0313-oos_conversa-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.0332, "desconto_retencao": 0.0126, "parceiros_ofertas": 0.0526, "plano_troca": 0.0149, "fidelidade_resgate": 0.0138, "bonus_nao_recebido": 0.0027, "recarga_saldo": 0.0026, "negociacao_divida": 0.0025, "reclamacao_atendimento": 0.362, "roaming_duvida": 0.008, "roaming_cobranca": 0.0116, "internet_pacote_adicional": 0.0271, "roaming_pacote": 0.0034, "suporte_configuracao": 0.0221, "beneficios_consulta": 0.0027, "sem_correspondencia": 0.4282}, "confidence": 0.4482, "input_tokens": 292, "latency_ms": 21.77971300000081} +{"id": "g0313-oos_conversa-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.3727, "internet_consumo": 0.0353, "internet_problema_conexao": 0.007, "vas_cancelamento": 0.0419, "vas_consulta": 0.1046, "fidelidade_pontos": 0.3716, "suporte_configuracao": 0.0071, "atendimento_humano": 0.0103, "suporte_chip_esim": 0.0132, "negociacao_religacao": 0.0033, "conta_segunda_via": 0.0029, "reclamacao_atendimento": 0.005, "suporte_sem_sinal": 0.0046, "recarga_saldo": 0.0062, "marketplace_compra": 0.0049, "sem_correspondencia": 0.0094}, "confidence": 0.4283, "input_tokens": 294, "latency_ms": 21.872104000010495} +{"id": "g0313-oos_conversa-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"conta_pagamento_confirmacao": 0.0005000000000000001, "vas_cancelamento": 0.008000000000000002, "atendimento_humano": 0.8862000000000001, "beneficios_consulta": 0.0005000000000000001, "portabilidade": 0.013700000000000002, "suporte_configuracao": 0.0068000000000000005, "parceiros_ofertas": 0.0005000000000000001, "internet_pacote_adicional": 0.015700000000000002, "negociacao_divida": 0.0005000000000000001, "desconto_retencao": 0.0005000000000000001, "internet_problema_conexao": 0.05820000000000001, "sem_correspondencia": 0.008900000000000002}, "confidence": 0.7868, "input_tokens": 272, "latency_ms": 21.145801999978175} +{"id": "g0313-oos_conversa-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.1507849215078492, "plano_consulta": 0.1472852714728527, "roaming_duvida": 0.008299170082991702, "vas_consulta": 0.09699030096990302, "internet_consumo": 0.11968803119688032, "recarga_saldo": 0.004899510048995101, "negociacao_religacao": 0.0040995900409959, "sem_correspondencia": 0.46795320467953205}, "confidence": 0.2828, "input_tokens": 212, "latency_ms": 21.472124999974085} +{"id": "g0313-oos_conversa-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.0064, "vas_contratacao": 0.003, "recarga_nao_creditada": 0.0499, "sem_correspondencia": 0.9407}, "confidence": 0.8147, "input_tokens": 141, "latency_ms": 20.89200699998628} +{"id": "g0313-oos_conversa-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.0225, "bonus_nao_recebido": 0.047, "internet_pacote_adicional": 0.0763, "sem_correspondencia": 0.8542}, "confidence": 0.596, "input_tokens": 141, "latency_ms": 20.97046100001876} +{"id": "g0313-oos_conversa-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.1139, "vas_cancelamento": 0.0211, "suporte_sem_sinal": 0.0169, "sem_correspondencia": 0.8481}, "confidence": 0.6123, "input_tokens": 149, "latency_ms": 20.918757000004007} +{"id": "g0313-oos_conversa-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"seguranca_perda_roubo": 0.006600660066006602, "suporte_sem_sinal": 0.018901890189018906, "roaming_pacote": 0.0011001100110011005, "marketplace_compra": 0.009600960096009602, "plano_nova_linha": 0.476947694769477, "seguranca_fraude": 0.013501350135013504, "marketplace_pedido": 0.009300930093009302, "negociacao_religacao": 0.002200220022002201, "internet_pacote_adicional": 0.0015001500150015005, "reclamacao_atendimento": 0.3892389238923893, "desconto_retencao": 0.0020002000200020006, "sem_correspondencia": 0.06910691069106911}, "confidence": 0.516, "input_tokens": 281, "latency_ms": 21.686047000002873} +{"id": "g0313-oos_conversa-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.1252874712528747, "vas_consulta": 0.1608839116088391, "troca_numero": 0.014998500149985002, "sem_correspondencia": 0.6988301169883011}, "confidence": 0.3742, "input_tokens": 133, "latency_ms": 20.742369000004146} +{"id": "g0316-oos_conversa-emocional-4-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"plano_nova_linha": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "roaming_duvida": 9.99985000224997e-07, "conta_debito_automatico_digital": 9.99985000224997e-07, "reclamacao_atendimento": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "atendimento_humano": 0.9999850002249969, "conta_explicacao": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "fidelidade_pontos": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 21.879337000001442} +{"id": "g0316-oos_conversa-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.0101989801019898, "conta_contestacao": 0.0010998900109989, "marketplace_compra": 0.2721727827217278, "roaming_duvida": 0.0066993300669933, "plano_troca": 0.0007999200079991999, "negociacao_divida": 0.0007999200079991999, "recarga_saldo": 0.0007999200079991999, "recarga_nao_creditada": 0.010698930106989298, "troca_numero": 0.0007999200079991999, "cadastro_atualizacao": 0.0012998700129986998, "conta_segunda_via": 0.0007999200079991999, "bonus_nao_recebido": 0.0007999200079991999, "roaming_pacote": 0.0007999200079991999, "suporte_sem_sinal": 0.0034996500349964996, "fidelidade_resgate": 0.004499550044995499, "sem_correspondencia": 0.6842315768423156}, "confidence": 0.6962, "input_tokens": 279, "latency_ms": 21.79235399998447} +{"id": "g0316-oos_conversa-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_realizar": 1.000192036871079e-06, "negociacao_religacao": 1.000192036871079e-06, "internet_problema_conexao": 0.988989886058123, "roaming_duvida": 1.000192036871079e-06, "atendimento_humano": 0.00010001920368710792, "beneficios_consulta": 1.000192036871079e-06, "conta_debito_automatico_digital": 1.000192036871079e-06, "conta_contestacao": 1.000192036871079e-06, "seguranca_fraude": 0.0011002112405581871, "troca_numero": 0.0003000576110613237, "bonus_nao_recebido": 0.00010001920368710792, "roaming_pacote": 0.00010001920368710792, "portabilidade": 1.000192036871079e-06, "marketplace_compra": 1.000192036871079e-06, "internet_consumo": 0.00860165151709128, "sem_correspondencia": 0.0007001344258097553}, "confidence": 0.9741, "input_tokens": 281, "latency_ms": 21.881791999987854} +{"id": "g0316-oos_conversa-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0045, "suporte_sem_sinal": 0.2563, "vas_contratacao": 0.006, "beneficios_consulta": 0.0031, "roaming_duvida": 0.0152, "seguranca_fraude": 0.0331, "plano_consulta": 0.0134, "suporte_chip_esim": 0.0177, "reclamacao_atendimento": 0.1486, "seguranca_perda_roubo": 0.0082, "roaming_pacote": 0.0037, "sem_correspondencia": 0.4902}, "confidence": 0.4284, "input_tokens": 275, "latency_ms": 21.663027999977658} +{"id": "g0316-oos_conversa-emocional-4-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.19118088191180882, "atendimento_humano": 0.6028397160283971, "recarga_nao_creditada": 0.0006999300069993001, "negociacao_divida": 0.00029997000299970003, "conta_segunda_via": 0.00029997000299970003, "suporte_sem_sinal": 0.004199580041995801, "reclamacao_atendimento": 0.1150884911508849, "plano_nova_linha": 0.0031996800319968005, "internet_consumo": 0.0045995400459954, "fidelidade_resgate": 0.0006999300069993001, "roaming_cobranca": 0.0007999200079992001, "sem_correspondencia": 0.0760923907609239}, "confidence": 0.536, "input_tokens": 270, "latency_ms": 21.476852000006375} +{"id": "g0316-oos_conversa-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 18, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.1561, "cancelamento_linha": 0.4826, "cadastro_atualizacao": 0.0017, "fidelidade_resgate": 0.001, "marketplace_pedido": 0.0034, "recarga_nao_creditada": 0.0106, "negociacao_divida": 0.0009, "suporte_sem_sinal": 0.0264, "roaming_pacote": 0.0048, "bonus_nao_recebido": 0.0025, "reclamacao_atendimento": 0.0023, "suporte_configuracao": 0.0093, "portabilidade": 0.0106, "plano_troca": 0.0009, "parceiros_ofertas": 0.001, "sem_correspondencia": 0.2859}, "confidence": 0.5143, "input_tokens": 279, "latency_ms": 21.826769999989892} +{"id": "g0316-oos_conversa-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.027605521104220845, "conta_explicacao": 0.027605521104220845, "plano_troca": 0.027605521104220845, "plano_consulta": 0.05081016203240648, "cadastro_atualizacao": 0.027605521104220845, "roaming_duvida": 0.027605521104220845, "conta_pagamento_confirmacao": 0.028505701140228046, "sem_correspondencia": 0.7826565313062612}, "confidence": 0.5477, "input_tokens": 226, "latency_ms": 21.478032999993957} +{"id": "g0316-oos_conversa-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.6106221244248851, "negociacao_divida": 0.01240248049609922, "recarga_nao_creditada": 0.03120624124824965, "conta_segunda_via": 0.012002400480096018, "parceiros_ofertas": 0.012002400480096018, "negociacao_religacao": 0.01240248049609922, "marketplace_compra": 0.10402080416083216, "sem_correspondencia": 0.20534106821364273}, "confidence": 0.4299, "input_tokens": 221, "latency_ms": 20.943232000007583} +{"id": "g0316-oos_conversa-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0065, "cancelamento_linha": 0.0073, "conta_segunda_via": 0.0067, "sem_correspondencia": 0.9795}, "confidence": 0.9117, "input_tokens": 134, "latency_ms": 20.946229999992738} +{"id": "g0316-oos_conversa-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"plano_consulta": 0.11876437068879334, "recarga_nao_creditada": 0.0010996700989703088, "parceiros_ofertas": 0.0006997900629811055, "portabilidade": 0.0022993102069379183, "cancelamento_linha": 0.7387783664900528, "internet_consumo": 0.004798560431870437, "internet_problema_conexao": 0.04898530440867739, "fidelidade_pontos": 0.0006997900629811055, "conta_pagamento_confirmacao": 0.0006997900629811055, "vas_consulta": 0.006398080575827251, "conta_vencimento": 0.0005998200539838047, "sem_correspondencia": 0.0761771468559432}, "confidence": 0.6303, "input_tokens": 276, "latency_ms": 21.954088999990518} +{"id": "g0316-oos_conversa-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.13271327132713273, "vas_consulta": 0.0744074407440744, "roaming_cobranca": 0.38403840384038407, "sem_correspondencia": 0.40884088408840885}, "confidence": 0.1383, "input_tokens": 126, "latency_ms": 21.136203999986947} +{"id": "g0316-oos_conversa-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"suporte_sem_sinal": 0.31693661267746454, "cancelamento_linha": 0.5649870025994802, "seguranca_fraude": 0.0004999000199960008, "troca_numero": 0.026394721055788842, "reclamacao_atendimento": 0.0026994601079784043, "conta_explicacao": 0.0013997200559888023, "recarga_nao_creditada": 0.0003999200159968007, "roaming_duvida": 0.0006998600279944011, "negociacao_religacao": 0.00029994001199760045, "internet_problema_conexao": 0.07158568286342731, "conta_vencimento": 0.0006998600279944011, "roaming_pacote": 0.00029994001199760045, "roaming_cobranca": 0.00029994001199760045, "fidelidade_pontos": 0.001299740051989602, "suporte_configuracao": 0.0026994601079784043, "sem_correspondencia": 0.008798240351929614}, "confidence": 0.6082, "input_tokens": 281, "latency_ms": 21.922719000002644} +{"id": "g0318-oos_conversa-indireto_multiplo-6-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.0009000000000000002, "vas_contratacao": 0.006900000000000002, "suporte_chip_esim": 0.006600000000000002, "reclamacao_atendimento": 0.0011000000000000003, "seguranca_fraude": 0.9199000000000003, "cadastro_atualizacao": 0.0015000000000000005, "conta_explicacao": 0.003700000000000001, "conta_segunda_via": 0.007100000000000002, "seguranca_perda_roubo": 0.010400000000000001, "fidelidade_pontos": 0.011500000000000002, "suporte_sem_sinal": 0.005400000000000001, "conta_vencimento": 0.00040000000000000013, "plano_consulta": 0.005900000000000002, "portabilidade": 0.0034000000000000007, "marketplace_pedido": 0.0011000000000000003, "sem_correspondencia": 0.014200000000000004}, "confidence": 0.83, "input_tokens": 287, "latency_ms": 21.859226999993098} +{"id": "g0318-oos_conversa-indireto_multiplo-6-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9625037496250377, "cadastro_atualizacao": 0.0004999500049995001, "conta_debito_automatico_digital": 9.999000099990004e-05, "internet_problema_conexao": 0.006399360063993603, "vas_contratacao": 0.00019998000199980009, "vas_consulta": 0.0006999300069993002, "roaming_cobranca": 9.999000099990004e-05, "beneficios_consulta": 0.00019998000199980009, "roaming_duvida": 0.0007999200079992003, "plano_troca": 9.999000099990004e-05, "roaming_pacote": 9.999000099990004e-05, "portabilidade": 9.999000099990004e-05, "internet_consumo": 0.02339766023397661, "desconto_retencao": 9.999000099990004e-05, "vas_cancelamento": 0.0006999300069993002, "sem_correspondencia": 0.003999600039996001}, "confidence": 0.9253, "input_tokens": 285, "latency_ms": 21.838427000005822} +{"id": "g0318-oos_conversa-indireto_multiplo-6-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.012002304442452953, "suporte_sem_sinal": 0.0003000576110613238, "fidelidade_resgate": 1.0001920368710792e-06, "conta_segunda_via": 1.0001920368710792e-06, "vas_consulta": 1.0001920368710792e-06, "internet_problema_conexao": 0.0002000384073742159, "negociacao_religacao": 1.0001920368710792e-06, "cadastro_atualizacao": 1.0001920368710792e-06, "negociacao_divida": 1.0001920368710792e-06, "desconto_retencao": 1.0001920368710792e-06, "conta_explicacao": 1.0001920368710792e-06, "sem_correspondencia": 0.9874895980028165}, "confidence": 0.9713, "input_tokens": 272, "latency_ms": 21.079670999995415} +{"id": "g0318-oos_conversa-indireto_multiplo-6-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.16561656165616562, "suporte_chip_esim": 0.0195019501950195, "fidelidade_resgate": 0.0167016701670167, "beneficios_consulta": 0.006000600060006001, "parceiros_ofertas": 0.0058005800580058, "vas_cancelamento": 0.010901090109010901, "conta_debito_automatico_digital": 0.024602460246024603, "vas_consulta": 0.008000800080008, "suporte_sem_sinal": 0.0101010101010101, "negociacao_religacao": 0.014201420142014202, "marketplace_compra": 0.0619061906190619, "cadastro_atualizacao": 0.0055005500550055, "plano_consulta": 0.0062006200620062, "seguranca_perda_roubo": 0.0306030603060306, "conta_contestacao": 0.0055005500550055, "sem_correspondencia": 0.6088608860886089}, "confidence": 0.4736, "input_tokens": 292, "latency_ms": 21.86989300000164} +{"id": "g0318-oos_conversa-indireto_multiplo-6-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.0211, "suporte_sem_sinal": 0.2266, "beneficios_consulta": 0.0573, "roaming_pacote": 0.0198, "desconto_retencao": 0.049, "bonus_nao_recebido": 0.0629, "plano_troca": 0.0198, "sem_correspondencia": 0.5435}, "confidence": 0.3315, "input_tokens": 209, "latency_ms": 21.03546900002584} +{"id": "g0318-oos_conversa-indireto_multiplo-6-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"recarga_realizar": 0.002, "conta_vencimento": 0.0024, "suporte_configuracao": 0.0046, "atendimento_humano": 0.7792, "desconto_retencao": 0.0033, "recarga_nao_creditada": 0.0175, "plano_consulta": 0.007, "internet_pacote_adicional": 0.0044, "plano_nova_linha": 0.0021, "plano_troca": 0.0017, "vas_consulta": 0.0258, "internet_problema_conexao": 0.0076, "marketplace_pedido": 0.0086, "bonus_nao_recebido": 0.0083, "conta_contestacao": 0.0171, "sem_correspondencia": 0.1084}, "confidence": 0.6606, "input_tokens": 290, "latency_ms": 21.859257000016896} +{"id": "g0318-oos_conversa-indireto_multiplo-6-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9542908581716345, "cancelamento_linha": 0.004300860172034408, "suporte_sem_sinal": 0.0005001000200040009, "desconto_retencao": 0.0005001000200040009, "vas_cancelamento": 0.007501500300060014, "marketplace_compra": 0.0006001200240048011, "plano_troca": 0.0005001000200040009, "conta_debito_automatico_digital": 0.0005001000200040009, "troca_numero": 0.001800360072014403, "vas_contratacao": 0.0008001600320064015, "suporte_configuracao": 0.0012002400480096021, "recarga_nao_creditada": 0.0006001200240048011, "conta_pagamento_confirmacao": 0.0006001200240048011, "conta_segunda_via": 0.0005001000200040009, "fidelidade_pontos": 0.001100220044008802, "sem_correspondencia": 0.024704940988197643}, "confidence": 0.9054, "input_tokens": 281, "latency_ms": 21.83967599998482} +{"id": "g0318-oos_conversa-indireto_multiplo-6-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.31603160316031603, "negociacao_divida": 0.0249024902490249, "conta_pagamento_confirmacao": 0.0156015601560156, "sem_correspondencia": 0.6434643464346435}, "confidence": 0.4195, "input_tokens": 142, "latency_ms": 20.727106999999023} +{"id": "g0318-oos_conversa-indireto_multiplo-6-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_realizar": 0.013598640135986398, "conta_debito_automatico_digital": 0.0007999200079991999, "suporte_chip_esim": 0.0012998700129986998, "seguranca_fraude": 0.028097190280971896, "roaming_cobranca": 0.011198880111988798, "conta_segunda_via": 0.0005999400059993998, "roaming_duvida": 0.016498350164983498, "conta_explicacao": 0.0006999300069992999, "reclamacao_atendimento": 0.8957104289571042, "fidelidade_resgate": 0.0006999300069992999, "roaming_pacote": 0.011098890110988899, "plano_nova_linha": 0.0016998300169982997, "vas_contratacao": 0.0020997900209979, "desconto_retencao": 0.0005999400059993998, "seguranca_perda_roubo": 0.005799420057994199, "sem_correspondencia": 0.009499050094990498}, "confidence": 0.7995, "input_tokens": 289, "latency_ms": 22.273919000014075} +{"id": "g0318-oos_conversa-indireto_multiplo-6-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.04310862172434487, "cancelamento_linha": 0.016903380676135223, "negociacao_religacao": 0.0030006001200240046, "portabilidade": 0.021004200840168033, "recarga_nao_creditada": 0.005001000200040008, "roaming_pacote": 0.0024004800960192034, "vas_cancelamento": 0.01640328065613123, "desconto_retencao": 0.0024004800960192034, "internet_consumo": 0.20584116823364673, "conta_pagamento_confirmacao": 0.0035007001400280055, "reclamacao_atendimento": 0.14622924584916983, "recarga_realizar": 0.002500500100020004, "beneficios_consulta": 0.004100820164032807, "suporte_sem_sinal": 0.03550710142028405, "fidelidade_pontos": 0.009801960392078415, "sem_correspondencia": 0.4822964592918584}, "confidence": 0.4208, "input_tokens": 287, "latency_ms": 22.65595800000142} +{"id": "g0318-oos_conversa-indireto_multiplo-6-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 15, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0016, "atendimento_humano": 0.2672, "conta_pagamento_confirmacao": 0.0015, "suporte_sem_sinal": 0.0394, "roaming_pacote": 0.0047, "recarga_realizar": 0.0017, "conta_debito_automatico_digital": 0.0015, "sem_correspondencia": 0.6824}, "confidence": 0.6121, "input_tokens": 214, "latency_ms": 21.032768999987184} +{"id": "g0318-oos_conversa-indireto_multiplo-6-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"portabilidade": 0.00010002000400080017, "reclamacao_atendimento": 0.9952990598119624, "conta_segunda_via": 0.00010002000400080017, "cadastro_atualizacao": 0.0004000800160032007, "roaming_pacote": 0.00010002000400080017, "seguranca_perda_roubo": 0.0003000600120024005, "conta_debito_automatico_digital": 0.00010002000400080017, "sem_correspondencia": 0.0036007201440288058}, "confidence": 0.9829, "input_tokens": 228, "latency_ms": 21.004211999979816} +{"id": "g0320-oos_conversa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.1006, "recarga_nao_creditada": 0.0064, "recarga_realizar": 0.0034, "plano_troca": 0.0034, "fidelidade_pontos": 0.0033, "troca_numero": 0.0033, "conta_segunda_via": 0.0034, "conta_debito_automatico_digital": 0.0035, "cadastro_atualizacao": 0.0033, "beneficios_consulta": 0.0033, "suporte_configuracao": 0.0034, "sem_correspondencia": 0.8627}, "confidence": 0.7734, "input_tokens": 276, "latency_ms": 21.533075000007784} +{"id": "g0320-oos_conversa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 17, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.0058994100589941, "parceiros_ofertas": 0.00019998000199980003, "bonus_nao_recebido": 0.00019998000199980003, "suporte_chip_esim": 0.0005999400059994001, "fidelidade_resgate": 0.00019998000199980003, "recarga_nao_creditada": 0.00019998000199980003, "recarga_saldo": 0.00019998000199980003, "conta_vencimento": 0.00019998000199980003, "internet_pacote_adicional": 0.0008999100089991, "cancelamento_linha": 0.9856014398560144, "conta_contestacao": 0.00019998000199980003, "sem_correspondencia": 0.005599440055994401}, "confidence": 0.9616, "input_tokens": 271, "latency_ms": 22.368172000000186} +{"id": "g0320-oos_conversa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0031993601279744054, "conta_pagamento_confirmacao": 0.002599480103979204, "troca_numero": 0.014197160567886424, "atendimento_humano": 0.09718056388722256, "cancelamento_linha": 0.11187762447510498, "marketplace_pedido": 0.011597680463907217, "seguranca_fraude": 0.1991601679664067, "conta_contestacao": 0.0037992401519696063, "portabilidade": 0.008998200359928014, "negociacao_divida": 0.0026994601079784043, "fidelidade_pontos": 0.0026994601079784043, "sem_correspondencia": 0.5419916016796641}, "confidence": 0.4503, "input_tokens": 265, "latency_ms": 23.38299600000937} +{"id": "g0320-oos_conversa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"cadastro_atualizacao": 0.046004600460046, "conta_segunda_via": 0.0052005200520052, "conta_explicacao": 0.5954595459545954, "recarga_nao_creditada": 0.011601160116011599, "fidelidade_resgate": 0.2104210421042104, "conta_pagamento_confirmacao": 0.005000500050005, "recarga_realizar": 0.005000500050005, "sem_correspondencia": 0.1213121312131213}, "confidence": 0.4391, "input_tokens": 226, "latency_ms": 21.666666000015766} +{"id": "g0320-oos_conversa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"bonus_nao_recebido": 0.0009000900090008998, "seguranca_perda_roubo": 0.007700770077007699, "cancelamento_linha": 0.9786978697869785, "vas_consulta": 0.0056005600560055996, "conta_pagamento_confirmacao": 0.0007000700070006999, "suporte_sem_sinal": 0.0020002000200019998, "troca_numero": 0.0007000700070006999, "sem_correspondencia": 0.0037003700370036997}, "confidence": 0.9338, "input_tokens": 210, "latency_ms": 21.24719100001471} +{"id": "g0320-oos_conversa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.0004000000000000001, "cancelamento_linha": 0.9847000000000001, "fidelidade_resgate": 0.00010000000000000002, "negociacao_divida": 0.00010000000000000002, "seguranca_perda_roubo": 0.0013000000000000002, "bonus_nao_recebido": 0.00020000000000000004, "parceiros_ofertas": 0.00010000000000000002, "internet_pacote_adicional": 0.0058000000000000005, "vas_contratacao": 0.0021000000000000003, "roaming_duvida": 0.0007000000000000001, "negociacao_religacao": 0.00030000000000000003, "sem_correspondencia": 0.004200000000000001}, "confidence": 0.958, "input_tokens": 265, "latency_ms": 21.96216699999809} +{"id": "g0320-oos_conversa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.007900790079007902, "cadastro_atualizacao": 0.010201020102010202, "suporte_configuracao": 0.10381038103810382, "sem_correspondencia": 0.8780878087808781}, "confidence": 0.6865, "input_tokens": 132, "latency_ms": 20.825733999998874} +{"id": "g0320-oos_conversa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 9, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_explicacao": 0.0006000000000000001, "vas_cancelamento": 0.9690000000000001, "internet_pacote_adicional": 0.0029000000000000002, "vas_consulta": 0.0004000000000000001, "marketplace_compra": 0.00030000000000000003, "fidelidade_pontos": 0.00010000000000000002, "fidelidade_resgate": 0.00010000000000000002, "vas_contratacao": 0.00020000000000000004, "plano_nova_linha": 0.0020000000000000005, "roaming_cobranca": 0.00010000000000000002, "recarga_nao_creditada": 0.0034000000000000002, "desconto_retencao": 0.00010000000000000002, "conta_pagamento_confirmacao": 0.00010000000000000002, "troca_numero": 0.00010000000000000002, "cancelamento_linha": 0.0026000000000000003, "sem_correspondencia": 0.018000000000000002}, "confidence": 0.9336, "input_tokens": 276, "latency_ms": 21.814548000008926} +{"id": "g0320-oos_conversa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"suporte_sem_sinal": 0.010197960407918417, "roaming_duvida": 0.0031993601279744054, "recarga_saldo": 0.0006998600279944011, "roaming_cobranca": 0.009298140371925615, "marketplace_compra": 0.001299740051989602, "cancelamento_linha": 0.7366526694661069, "suporte_chip_esim": 0.0020995800839832034, "plano_troca": 0.0006998600279944011, "negociacao_divida": 0.0006998600279944011, "seguranca_fraude": 0.004799040191961607, "atendimento_humano": 0.06638672265546891, "bonus_nao_recebido": 0.0015996800639872027, "negociacao_religacao": 0.0021995600879824036, "portabilidade": 0.0032993401319736052, "conta_pagamento_confirmacao": 0.0005998800239952009, "sem_correspondencia": 0.15626874625074985}, "confidence": 0.6708, "input_tokens": 290, "latency_ms": 21.89241899998251} +{"id": "g0320-oos_conversa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.0020997900209979003, "portabilidade": 0.029897010298970104, "internet_consumo": 0.012498750124987502, "roaming_cobranca": 0.0164983501649835, "marketplace_pedido": 0.0020997900209979003, "conta_vencimento": 0.001999800019998, "seguranca_fraude": 0.6546345365463453, "cadastro_atualizacao": 0.0031996800319968005, "conta_explicacao": 0.0038996100389961, "conta_debito_automatico_digital": 0.001999800019998, "recarga_nao_creditada": 0.0029997000299970002, "sem_correspondencia": 0.26817318268173185}, "confidence": 0.6114, "input_tokens": 277, "latency_ms": 21.686603000006244} +{"id": "g0320-oos_conversa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0369, "internet_pacote_adicional": 0.2297, "roaming_cobranca": 0.0369, "sem_correspondencia": 0.6965}, "confidence": 0.3989, "input_tokens": 126, "latency_ms": 20.85615499998994} +{"id": "g0320-oos_conversa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.0030990702789163256, "marketplace_pedido": 0.013695891232630215, "conta_segunda_via": 0.004898530440867741, "troca_numero": 0.0029991002699190253, "bonus_nao_recebido": 0.004298710386883936, "internet_consumo": 0.23263021093671904, "conta_explicacao": 0.020893731880435872, "conta_vencimento": 0.0029991002699190253, "roaming_duvida": 0.025592322303309014, "recarga_nao_creditada": 0.21773467959612122, "vas_contratacao": 0.0033989803059082282, "parceiros_ofertas": 0.0029991002699190253, "vas_cancelamento": 0.054883534939518155, "internet_problema_conexao": 0.26372088373487956, "plano_consulta": 0.0030990702789163256, "sem_correspondencia": 0.1430570828751375}, "confidence": 0.3329, "input_tokens": 280, "latency_ms": 21.64212099998508} +{"id": "g0321-oos_desabafo-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"bonus_nao_recebido": 0.0048, "fidelidade_pontos": 0.0049, "internet_problema_conexao": 0.8925, "sem_correspondencia": 0.0978}, "confidence": 0.7256, "input_tokens": 141, "latency_ms": 21.115126000012197} +{"id": "g0321-oos_desabafo-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"suporte_sem_sinal": 0.06810681068106811, "marketplace_pedido": 0.007800780078007801, "vas_consulta": 0.06350635063506352, "internet_consumo": 0.30243024302430244, "fidelidade_pontos": 0.03880388038803881, "bonus_nao_recebido": 0.004500450045004501, "portabilidade": 0.022602260226022602, "plano_troca": 0.0031003100310031005, "parceiros_ofertas": 0.019701970197019702, "fidelidade_resgate": 0.027502750275027507, "roaming_duvida": 0.009700970097009702, "roaming_pacote": 0.0025002500250025004, "cadastro_atualizacao": 0.0020002000200020006, "seguranca_fraude": 0.05650565056505651, "recarga_nao_creditada": 0.13241324132413243, "sem_correspondencia": 0.23882388238823887}, "confidence": 0.2669, "input_tokens": 290, "latency_ms": 22.223199000023897} +{"id": "g0321-oos_desabafo-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.6618, "recarga_nao_creditada": 0.0176, "marketplace_pedido": 0.0104, "sem_correspondencia": 0.3102}, "confidence": 0.4555, "input_tokens": 129, "latency_ms": 20.885757999991483} +{"id": "g0321-oos_desabafo-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.116, "cancelamento_linha": 0.0611, "plano_consulta": 0.0484, "sem_correspondencia": 0.7745}, "confidence": 0.448, "input_tokens": 126, "latency_ms": 20.97204300000044} +{"id": "g0321-oos_desabafo-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"beneficios_consulta": 0.0223, "recarga_nao_creditada": 0.0196, "negociacao_religacao": 0.5145, "fidelidade_pontos": 0.0179, "vas_consulta": 0.0184, "plano_troca": 0.0324, "vas_cancelamento": 0.0268, "sem_correspondencia": 0.3481}, "confidence": 0.4109, "input_tokens": 215, "latency_ms": 21.133036999998467} +{"id": "g0321-oos_desabafo-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 0.0003000300030003001, "plano_nova_linha": 0.9305930593059308, "cadastro_atualizacao": 0.0003000300030003001, "seguranca_perda_roubo": 0.0019001900190019007, "negociacao_religacao": 0.0003000300030003001, "suporte_chip_esim": 0.0012001200120012004, "portabilidade": 0.0005000500050005003, "negociacao_divida": 0.00020002000200020008, "troca_numero": 0.00020002000200020008, "plano_consulta": 0.0005000500050005003, "conta_segunda_via": 0.00020002000200020008, "sem_correspondencia": 0.06380638063806382}, "confidence": 0.886, "input_tokens": 272, "latency_ms": 20.97950799998216} +{"id": "g0321-oos_desabafo-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"suporte_chip_esim": 0.1849, "portabilidade": 0.0167, "conta_contestacao": 0.0321, "plano_consulta": 0.0073, "recarga_realizar": 0.0088, "recarga_nao_creditada": 0.0311, "vas_contratacao": 0.2449, "roaming_pacote": 0.0771, "seguranca_perda_roubo": 0.1332, "marketplace_pedido": 0.0068, "seguranca_fraude": 0.0649, "sem_correspondencia": 0.1922}, "confidence": 0.1889, "input_tokens": 281, "latency_ms": 21.609691999998404} +{"id": "g0321-oos_desabafo-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"portabilidade": 0.0417958204179582, "seguranca_fraude": 0.9369063093690632, "suporte_sem_sinal": 0.003999600039996, "internet_pacote_adicional": 0.0036996300369963007, "reclamacao_atendimento": 0.0031996800319968005, "vas_consulta": 0.0018998100189981002, "roaming_cobranca": 0.0018998100189981002, "sem_correspondencia": 0.0065993400659934}, "confidence": 0.8504, "input_tokens": 222, "latency_ms": 21.095220999995945} +{"id": "g0321-oos_desabafo-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 0.0206979302069793, "beneficios_consulta": 0.0117988201179882, "vas_cancelamento": 0.7804219578042195, "sem_correspondencia": 0.1870812918708129}, "confidence": 0.5387, "input_tokens": 136, "latency_ms": 20.12697600000024} +{"id": "g0321-oos_desabafo-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0037003700370037006, "internet_problema_conexao": 0.049004900490049005, "suporte_chip_esim": 0.010901090109010901, "sem_correspondencia": 0.9363936393639364}, "confidence": 0.7984, "input_tokens": 132, "latency_ms": 20.745129000005136} +{"id": "g0321-oos_desabafo-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.11079999999999997, "vas_contratacao": 0.13159999999999997, "internet_consumo": 0.24969999999999995, "plano_troca": 0.06509999999999999, "vas_consulta": 0.09929999999999997, "recarga_saldo": 0.018699999999999998, "marketplace_pedido": 0.06719999999999998, "sem_correspondencia": 0.25759999999999994}, "confidence": 0.101, "input_tokens": 214, "latency_ms": 21.090649999990774} +{"id": "g0321-oos_desabafo-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"desconto_retencao": 0.10138986101389859, "vas_cancelamento": 0.5701429857014297, "conta_pagamento_confirmacao": 0.006399360063993599, "roaming_duvida": 0.055994400559943994, "fidelidade_pontos": 0.0065993400659933995, "fidelidade_resgate": 0.024097590240975898, "bonus_nao_recebido": 0.1061893810618938, "sem_correspondencia": 0.1291870812918708}, "confidence": 0.3405, "input_tokens": 237, "latency_ms": 21.52827200001184} +{"id": "g0323-oos_desabafo-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.8097000000000001, "negociacao_divida": 0.022200000000000004, "fidelidade_resgate": 0.04270000000000001, "parceiros_ofertas": 0.04080000000000001, "negociacao_religacao": 0.028000000000000004, "marketplace_compra": 0.025500000000000002, "suporte_chip_esim": 0.007500000000000001, "sem_correspondencia": 0.023600000000000003}, "confidence": 0.5963, "input_tokens": 234, "latency_ms": 23.039592000003495} +{"id": "g0323-oos_desabafo-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0030006001200240046, "reclamacao_atendimento": 0.2474494898979796, "plano_troca": 0.003100620124024805, "roaming_cobranca": 0.006901380276055211, "internet_pacote_adicional": 0.003100620124024805, "conta_debito_automatico_digital": 0.0034006801360272052, "vas_cancelamento": 0.03520704140828166, "conta_explicacao": 0.0035007001400280055, "seguranca_fraude": 0.27365473094618925, "atendimento_humano": 0.033006601320264055, "conta_segunda_via": 0.0030006001200240046, "plano_consulta": 0.0030006001200240046, "cadastro_atualizacao": 0.003100620124024805, "roaming_duvida": 0.0030006001200240046, "fidelidade_resgate": 0.0030006001200240046, "sem_correspondencia": 0.3725745149029806}, "confidence": 0.454, "input_tokens": 291, "latency_ms": 22.55156900000088} +{"id": "g0323-oos_desabafo-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"marketplace_compra": 0.036000000000000004, "seguranca_perda_roubo": 0.07280000000000002, "recarga_realizar": 0.030800000000000004, "cadastro_atualizacao": 0.023300000000000005, "beneficios_consulta": 0.10270000000000001, "conta_segunda_via": 0.027200000000000002, "internet_problema_conexao": 0.5507000000000001, "sem_correspondencia": 0.15650000000000003}, "confidence": 0.2999, "input_tokens": 222, "latency_ms": 21.702354000012747} +{"id": "g0323-oos_desabafo-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0002, "seguranca_perda_roubo": 0.0078, "plano_consulta": 0.0001, "recarga_realizar": 0.0001, "internet_consumo": 0.0009, "plano_nova_linha": 0.0001, "recarga_saldo": 0.0001, "sem_correspondencia": 0.9907}, "confidence": 0.9719, "input_tokens": 214, "latency_ms": 21.405000999976664} +{"id": "g0323-oos_desabafo-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.0877, "bonus_nao_recebido": 0.0566, "vas_cancelamento": 0.5543, "sem_correspondencia": 0.3014}, "confidence": 0.2321, "input_tokens": 147, "latency_ms": 20.96553599997719} +{"id": "g0323-oos_desabafo-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 9.999950000249998e-07, "parceiros_ofertas": 9.999950000249998e-07, "atendimento_humano": 0.9990950045249773, "cancelamento_linha": 0.0004999975000124999, "recarga_saldo": 9.999950000249998e-07, "seguranca_perda_roubo": 9.999950000249998e-07, "recarga_realizar": 9.999950000249998e-07, "sem_correspondencia": 0.00039999800000999996}, "confidence": 0.9959, "input_tokens": 204, "latency_ms": 21.101810999994086} +{"id": "g0323-oos_desabafo-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.0345034503450345, "portabilidade": 0.0018001800180017997, "fidelidade_resgate": 0.2841284128412841, "plano_troca": 0.0035003500350034994, "vas_contratacao": 0.0043004300430043, "recarga_realizar": 0.0006000600060005999, "negociacao_religacao": 0.0011001100110010998, "conta_explicacao": 0.049904990499049895, "conta_segunda_via": 0.05480548054805479, "conta_contestacao": 0.011001100110010998, "reclamacao_atendimento": 0.07400740074007399, "suporte_chip_esim": 0.0006000600060005999, "seguranca_perda_roubo": 0.0412041204120412, "atendimento_humano": 0.014801480148014799, "roaming_cobranca": 0.0006000600060005999, "sem_correspondencia": 0.423142314231423}, "confidence": 0.402, "input_tokens": 290, "latency_ms": 22.06193399999279} +{"id": "g0323-oos_desabafo-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0912, "vas_contratacao": 0.0884, "conta_debito_automatico_digital": 0.0528, "seguranca_perda_roubo": 0.1135, "conta_pagamento_confirmacao": 0.0238, "recarga_nao_creditada": 0.0245, "beneficios_consulta": 0.0245, "cadastro_atualizacao": 0.0238, "desconto_retencao": 0.0238, "roaming_cobranca": 0.0253, "seguranca_fraude": 0.0417, "sem_correspondencia": 0.4667}, "confidence": 0.2494, "input_tokens": 279, "latency_ms": 21.63373500002308} +{"id": "g0323-oos_desabafo-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.031299999999999994, "marketplace_pedido": 0.015999999999999997, "marketplace_compra": 0.022899999999999997, "internet_consumo": 0.5808999999999999, "conta_debito_automatico_digital": 0.04619999999999999, "troca_numero": 0.005699999999999999, "atendimento_humano": 0.12869999999999998, "suporte_configuracao": 0.022899999999999997, "recarga_realizar": 0.010799999999999999, "fidelidade_pontos": 0.009999999999999998, "parceiros_ofertas": 0.005699999999999999, "roaming_cobranca": 0.025099999999999994, "cadastro_atualizacao": 0.005499999999999999, "recarga_nao_creditada": 0.032799999999999996, "suporte_sem_sinal": 0.006299999999999998, "sem_correspondencia": 0.04919999999999999}, "confidence": 0.4099, "input_tokens": 284, "latency_ms": 21.867401999998037} +{"id": "g0323-oos_desabafo-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_nao_creditada": 0.0008001600320064014, "seguranca_perda_roubo": 0.010202040408081618, "conta_vencimento": 0.0008001600320064014, "conta_segunda_via": 0.0008001600320064014, "marketplace_pedido": 0.0008001600320064014, "internet_pacote_adicional": 0.0072014402880576115, "suporte_sem_sinal": 0.007101420284056813, "roaming_duvida": 0.04270854170834167, "beneficios_consulta": 0.0008001600320064014, "roaming_pacote": 0.0008001600320064014, "recarga_saldo": 0.0008001600320064014, "troca_numero": 0.0008001600320064014, "roaming_cobranca": 0.0008001600320064014, "cancelamento_linha": 0.010002000400080016, "internet_problema_conexao": 0.8740748149629927, "sem_correspondencia": 0.04150830166033207}, "confidence": 0.7833, "input_tokens": 284, "latency_ms": 21.80941800000369} +{"id": "g0323-oos_desabafo-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"fidelidade_pontos": 0.0027997200279971995, "internet_problema_conexao": 0.8314168583141684, "cadastro_atualizacao": 0.0025997400259973997, "marketplace_compra": 0.0035996400359963993, "conta_debito_automatico_digital": 0.0025997400259973997, "roaming_pacote": 0.0024997500249975, "desconto_retencao": 0.0027997200279971995, "sem_correspondencia": 0.15168483151684828}, "confidence": 0.7411, "input_tokens": 220, "latency_ms": 20.96089400001233} +{"id": "g0323-oos_desabafo-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0232, "troca_numero": 0.0408, "roaming_duvida": 0.1316, "suporte_chip_esim": 0.0395, "fidelidade_resgate": 0.085, "fidelidade_pontos": 0.0232, "conta_explicacao": 0.0434, "sem_correspondencia": 0.6133}, "confidence": 0.3531, "input_tokens": 221, "latency_ms": 21.56648700000119} +{"id": "g0324-oos_desabafo-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.00030006001200240054, "plano_consulta": 0.00030006001200240054, "conta_pagamento_confirmacao": 0.00030006001200240054, "seguranca_fraude": 0.003300660132026406, "recarga_realizar": 0.00030006001200240054, "cancelamento_linha": 0.9407881576315265, "roaming_pacote": 0.00560112022404481, "negociacao_divida": 0.00030006001200240054, "vas_contratacao": 0.00040008001600320075, "recarga_saldo": 0.00030006001200240054, "plano_nova_linha": 0.011902380476095223, "marketplace_compra": 0.00040008001600320075, "internet_consumo": 0.034006801360272065, "conta_segunda_via": 0.00030006001200240054, "troca_numero": 0.00030006001200240054, "sem_correspondencia": 0.0012002400480096021}, "confidence": 0.8888, "input_tokens": 298, "latency_ms": 22.20146700000214} +{"id": "g0324-oos_desabafo-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0919, "internet_consumo": 0.2874, "conta_vencimento": 0.0111, "sem_correspondencia": 0.6096}, "confidence": 0.3295, "input_tokens": 126, "latency_ms": 21.0126050000099} +{"id": "g0324-oos_desabafo-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"internet_consumo": 0.28780000000000006, "plano_consulta": 0.005600000000000001, "vas_cancelamento": 0.33740000000000003, "seguranca_perda_roubo": 0.06540000000000001, "conta_vencimento": 0.0025000000000000005, "vas_consulta": 0.0035000000000000005, "roaming_duvida": 0.025800000000000003, "suporte_chip_esim": 0.005200000000000001, "conta_contestacao": 0.0025000000000000005, "cadastro_atualizacao": 0.0024000000000000002, "plano_nova_linha": 0.021100000000000004, "sem_correspondencia": 0.24080000000000001}, "confidence": 0.3791, "input_tokens": 281, "latency_ms": 21.604574999997794} +{"id": "g0324-oos_desabafo-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_vencimento": 0.0051, "negociacao_religacao": 0.0069, "vas_cancelamento": 0.8389, "portabilidade": 0.012, "desconto_retencao": 0.0051, "roaming_pacote": 0.021, "vas_contratacao": 0.0052, "sem_correspondencia": 0.1058}, "confidence": 0.6948, "input_tokens": 207, "latency_ms": 21.080573999995522} +{"id": "g0324-oos_desabafo-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.943511297740452, "suporte_sem_sinal": 0.01229754049190162, "desconto_retencao": 0.0020995800839832034, "roaming_duvida": 0.0020995800839832034, "vas_consulta": 0.0020995800839832034, "marketplace_pedido": 0.0018996200759848032, "conta_explicacao": 0.0018996200759848032, "sem_correspondencia": 0.03409318136372726}, "confidence": 0.8626, "input_tokens": 209, "latency_ms": 21.374053000016602} +{"id": "g0324-oos_desabafo-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.1829634073185363, "plano_consulta": 0.023295340931813638, "conta_explicacao": 0.07508498300339932, "conta_pagamento_confirmacao": 0.006998600279944011, "suporte_chip_esim": 0.008998200359928014, "roaming_pacote": 0.006998600279944011, "plano_nova_linha": 0.006798640271945611, "sem_correspondencia": 0.6888622275544891}, "confidence": 0.5216, "input_tokens": 225, "latency_ms": 21.40202599997565} +{"id": "g0324-oos_desabafo-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0024992502249325203, "internet_problema_conexao": 0.4821553533939818, "suporte_sem_sinal": 0.012696191142657203, "plano_consulta": 0.010996700989703088, "recarga_nao_creditada": 0.0024992502249325203, "marketplace_compra": 0.0028991302609217232, "internet_consumo": 0.3950814755573328, "plano_troca": 0.004198740377886634, "reclamacao_atendimento": 0.04448665400379886, "marketplace_pedido": 0.0033989803059082274, "beneficios_consulta": 0.0034989503149055285, "desconto_retencao": 0.0016994901529541137, "conta_pagamento_confirmacao": 0.0015995201439568132, "negociacao_divida": 0.0015995201439568132, "internet_pacote_adicional": 0.004698590422873138, "sem_correspondencia": 0.02599220233929821}, "confidence": 0.5595, "input_tokens": 296, "latency_ms": 21.518320000012636} +{"id": "g0324-oos_desabafo-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0027002700270027003, "parceiros_ofertas": 0.0027002700270027003, "conta_vencimento": 0.0032003200320032004, "seguranca_fraude": 0.06040604060406041, "plano_nova_linha": 0.1389138913891389, "plano_consulta": 0.006100610061006101, "marketplace_compra": 0.007500750075007501, "seguranca_perda_roubo": 0.052505250525052505, "roaming_pacote": 0.006100610061006101, "vas_cancelamento": 0.0696069606960696, "beneficios_consulta": 0.0028002800280028, "sem_correspondencia": 0.6474647464746475}, "confidence": 0.5044, "input_tokens": 272, "latency_ms": 20.974983000002112} +{"id": "g0324-oos_desabafo-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"roaming_cobranca": 0.009302790837251175, "conta_pagamento_confirmacao": 0.003100930279083725, "conta_debito_automatico_digital": 0.020706211863559067, "conta_explicacao": 0.015404621386415926, "suporte_configuracao": 0.027508252475742723, "vas_consulta": 0.030609182754826447, "seguranca_perda_roubo": 0.020406121836550967, "vas_contratacao": 0.017205161548464538, "negociacao_divida": 0.003100930279083725, "desconto_retencao": 0.003100930279083725, "conta_contestacao": 0.00500150045013504, "negociacao_religacao": 0.6501950585175552, "conta_vencimento": 0.003200960288086426, "seguranca_fraude": 0.024207262178653596, "plano_troca": 0.003200960288086426, "sem_correspondencia": 0.16374912473742123}, "confidence": 0.5213, "input_tokens": 293, "latency_ms": 21.954059999984565} +{"id": "g0324-oos_desabafo-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"plano_consulta": 0.0007000700070006999, "suporte_sem_sinal": 0.03000300030003, "conta_pagamento_confirmacao": 0.0007000700070006999, "recarga_realizar": 0.0006000600060005999, "conta_vencimento": 0.0006000600060005999, "parceiros_ofertas": 0.0006000600060005999, "beneficios_consulta": 0.0006000600060005999, "vas_consulta": 0.0007000700070006999, "vas_contratacao": 0.004000400040004, "suporte_configuracao": 0.0025002500250025, "conta_debito_automatico_digital": 0.0019001900190019, "marketplace_pedido": 0.0006000600060005999, "cancelamento_linha": 0.8769876987698769, "conta_contestacao": 0.0006000600060005999, "seguranca_perda_roubo": 0.0339033903390339, "sem_correspondencia": 0.045004500450045}, "confidence": 0.7956, "input_tokens": 289, "latency_ms": 22.67304200000808} +{"id": "g0324-oos_desabafo-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.7861, "negociacao_divida": 0.0057, "plano_troca": 0.0059, "plano_nova_linha": 0.0519, "negociacao_religacao": 0.0056, "roaming_cobranca": 0.0325, "suporte_configuracao": 0.0065, "sem_correspondencia": 0.1058}, "confidence": 0.6088, "input_tokens": 223, "latency_ms": 22.04492900000332} +{"id": "g0324-oos_desabafo-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"recarga_saldo": 0.0053, "desconto_retencao": 0.0053, "troca_numero": 0.0113, "portabilidade": 0.0113, "parceiros_ofertas": 0.007, "conta_contestacao": 0.0053, "fidelidade_pontos": 0.1846, "plano_nova_linha": 0.0109, "negociacao_religacao": 0.0053, "internet_consumo": 0.1003, "roaming_pacote": 0.006, "marketplace_pedido": 0.0053, "roaming_cobranca": 0.0053, "cancelamento_linha": 0.4577, "conta_segunda_via": 0.0057, "sem_correspondencia": 0.1734}, "confidence": 0.417, "input_tokens": 287, "latency_ms": 22.42631199999323} +{"id": "g0326-oos_desabafo-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9256, "plano_troca": 0.0031, "roaming_pacote": 0.0655, "sem_correspondencia": 0.0058}, "confidence": 0.7852, "input_tokens": 171, "latency_ms": 20.89909500000431} +{"id": "g0326-oos_desabafo-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 176, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.1775, "roaming_duvida": 0.0372, "portabilidade": 0.0595, "sem_correspondencia": 0.7258}, "confidence": 0.4015, "input_tokens": 163, "latency_ms": 20.8547949999911} +{"id": "g0326-oos_desabafo-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 180, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_pagamento_confirmacao": 0.0013000000000000002, "suporte_chip_esim": 0.0020000000000000005, "beneficios_consulta": 0.0015000000000000002, "conta_debito_automatico_digital": 0.0017000000000000001, "internet_consumo": 0.30410000000000004, "plano_nova_linha": 0.014600000000000002, "atendimento_humano": 0.6071000000000001, "reclamacao_atendimento": 0.016100000000000003, "roaming_pacote": 0.0015000000000000002, "vas_consulta": 0.0019000000000000002, "roaming_duvida": 0.004100000000000001, "parceiros_ofertas": 0.0016000000000000003, "marketplace_pedido": 0.0018000000000000002, "portabilidade": 0.0045000000000000005, "seguranca_perda_roubo": 0.0027000000000000006, "sem_correspondencia": 0.03350000000000001}, "confidence": 0.6196, "input_tokens": 318, "latency_ms": 22.286398999995072} +{"id": "g0326-oos_desabafo-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.6796359271854372, "plano_consulta": 0.008501700340068015, "roaming_pacote": 0.007001400280056012, "troca_numero": 0.04040808161632327, "cadastro_atualizacao": 0.005101020204040809, "portabilidade": 0.015303060612122426, "vas_contratacao": 0.04870974194838968, "conta_contestacao": 0.013502700540108022, "plano_troca": 0.007701540308061613, "internet_problema_conexao": 0.12742548509701943, "vas_consulta": 0.008701740348069614, "sem_correspondencia": 0.038007601520304066}, "confidence": 0.5051, "input_tokens": 310, "latency_ms": 21.827257000012423} +{"id": "g0326-oos_desabafo-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.006800680068006801, "roaming_duvida": 0.0277027702770277, "conta_explicacao": 0.0112011201120112, "negociacao_divida": 0.0027002700270027003, "cadastro_atualizacao": 0.0429042904290429, "conta_vencimento": 0.0027002700270027003, "plano_troca": 0.0062006200620062, "internet_pacote_adicional": 0.0502050205020502, "conta_segunda_via": 0.0027002700270027003, "suporte_chip_esim": 0.018201820182018203, "vas_consulta": 0.0055005500550055, "roaming_pacote": 0.0028002800280028, "vas_contratacao": 0.0027002700270027003, "desconto_retencao": 0.0027002700270027003, "plano_nova_linha": 0.005000500050005001, "sem_correspondencia": 0.80998099809981}, "confidence": 0.6767, "input_tokens": 316, "latency_ms": 22.107215999994878} +{"id": "g0326-oos_desabafo-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0266, "plano_nova_linha": 0.0172, "cadastro_atualizacao": 0.0177, "sem_correspondencia": 0.9385}, "confidence": 0.7854, "input_tokens": 157, "latency_ms": 20.695149999994555} +{"id": "g0326-oos_desabafo-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 154, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"cadastro_atualizacao": 0.015601560156015602, "suporte_chip_esim": 0.03150315031503151, "portabilidade": 0.015601560156015602, "internet_consumo": 0.6868686868686869, "suporte_sem_sinal": 0.07320732073207321, "vas_cancelamento": 0.10821082108210822, "roaming_pacote": 0.014601460146014603, "sem_correspondencia": 0.054405440544054405}, "confidence": 0.4474, "input_tokens": 242, "latency_ms": 21.271407999989833} +{"id": "g0326-oos_desabafo-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 165, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"seguranca_perda_roubo": 0.017101710171017102, "suporte_sem_sinal": 0.0022002200220022005, "negociacao_divida": 0.00020002000200020003, "cancelamento_linha": 0.9613961396139614, "conta_pagamento_confirmacao": 0.00020002000200020003, "parceiros_ofertas": 0.0006000600060006, "seguranca_fraude": 0.007600760076007601, "desconto_retencao": 0.00020002000200020003, "roaming_duvida": 0.0011001100110011003, "suporte_chip_esim": 0.0003000300030003, "vas_cancelamento": 0.0054005400540054005, "sem_correspondencia": 0.0037003700370037006}, "confidence": 0.9087, "input_tokens": 310, "latency_ms": 21.846205000002783} +{"id": "g0326-oos_desabafo-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0378, "cadastro_atualizacao": 0.0121, "bonus_nao_recebido": 0.0304, "suporte_configuracao": 0.015, "fidelidade_pontos": 0.0304, "suporte_sem_sinal": 0.0367, "conta_vencimento": 0.0114, "sem_correspondencia": 0.8262}, "confidence": 0.6237, "input_tokens": 252, "latency_ms": 21.01029199999971} +{"id": "g0326-oos_desabafo-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 128, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.7899210078992102, "conta_vencimento": 0.0020997900209979003, "internet_problema_conexao": 0.03959604039596041, "negociacao_divida": 0.001999800019998, "seguranca_fraude": 0.0047995200479952005, "recarga_nao_creditada": 0.004199580041995801, "suporte_configuracao": 0.006399360063993601, "conta_contestacao": 0.0020997900209979003, "reclamacao_atendimento": 0.059994000599940006, "seguranca_perda_roubo": 0.0047995200479952005, "recarga_saldo": 0.0020997900209979003, "sem_correspondencia": 0.08199180081991801}, "confidence": 0.6598, "input_tokens": 300, "latency_ms": 21.584558000000698} +{"id": "g0326-oos_desabafo-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 146, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0543, "reclamacao_atendimento": 0.1262, "conta_segunda_via": 0.0526, "sem_correspondencia": 0.7669}, "confidence": 0.439, "input_tokens": 167, "latency_ms": 21.111572999984674} +{"id": "g0326-oos_desabafo-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.7444744474447446, "internet_pacote_adicional": 0.005600560056005601, "internet_problema_conexao": 0.017101710171017106, "vas_cancelamento": 0.05050505050505052, "conta_contestacao": 0.0018001800180018005, "portabilidade": 0.0015001500150015005, "conta_debito_automatico_digital": 0.0014001400140014003, "roaming_duvida": 0.002200220022002201, "seguranca_fraude": 0.16051605160516055, "suporte_sem_sinal": 0.002200220022002201, "roaming_cobranca": 0.0015001500150015005, "sem_correspondencia": 0.011201120112011203}, "confidence": 0.6457, "input_tokens": 305, "latency_ms": 21.921775000009802} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 7, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.0004, "marketplace_pedido": 0.0146, "internet_consumo": 0.4984, "bonus_nao_recebido": 0.0064, "conta_segunda_via": 0.0096, "seguranca_perda_roubo": 0.0026, "plano_nova_linha": 0.131, "conta_debito_automatico_digital": 0.0043, "vas_contratacao": 0.0056, "desconto_retencao": 0.0021, "internet_problema_conexao": 0.2111, "sem_correspondencia": 0.1139}, "confidence": 0.4319, "input_tokens": 275, "latency_ms": 21.60586900001249} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0006, "seguranca_fraude": 0.0033, "marketplace_compra": 0.0007, "sem_correspondencia": 0.9954}, "confidence": 0.9763, "input_tokens": 142, "latency_ms": 20.73196700001745} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.001300260052010402, "plano_consulta": 0.0010002000400080016, "suporte_chip_esim": 0.005601120224044809, "seguranca_perda_roubo": 0.005601120224044809, "recarga_saldo": 0.0012002400480096017, "conta_explicacao": 0.004600920184036807, "parceiros_ofertas": 0.0010002000400080016, "sem_correspondencia": 0.9796959391878376}, "confidence": 0.9353, "input_tokens": 220, "latency_ms": 21.03933300000449} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 10, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0023004600920184036, "troca_numero": 0.009801960392078415, "negociacao_divida": 0.0012002400480096017, "plano_consulta": 0.001300260052010402, "conta_segunda_via": 0.0012002400480096017, "conta_explicacao": 0.021404280856171232, "suporte_configuracao": 0.0034006801360272052, "roaming_cobranca": 0.01700340068013603, "marketplace_pedido": 0.0024004800960192034, "roaming_duvida": 0.08761752350470094, "conta_vencimento": 0.0015003000600120023, "plano_nova_linha": 0.003200640128025605, "beneficios_consulta": 0.0012002400480096017, "fidelidade_resgate": 0.0022004400880176037, "roaming_pacote": 0.0012002400480096017, "sem_correspondencia": 0.8430686137227446}, "confidence": 0.7528, "input_tokens": 276, "latency_ms": 21.800667000007934} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 12, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"recarga_saldo": 0.003799999999999999, "roaming_cobranca": 0.003799999999999999, "vas_cancelamento": 0.003999999999999999, "fidelidade_pontos": 0.003599999999999999, "atendimento_humano": 0.4901999999999999, "troca_numero": 0.003599999999999999, "marketplace_pedido": 0.003599999999999999, "sem_correspondencia": 0.4873999999999999}, "confidence": 0.6032, "input_tokens": 197, "latency_ms": 20.87726700000303} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 21, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 3, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"troca_numero": 0.0043004300430043, "recarga_realizar": 0.001000100010001, "plano_troca": 0.0009000900090008999, "cadastro_atualizacao": 0.0025002500250025, "parceiros_ofertas": 0.0027002700270027003, "internet_pacote_adicional": 0.0321032103210321, "vas_consulta": 0.0087008700870087, "internet_problema_conexao": 0.3728372837283728, "conta_explicacao": 0.0235023502350235, "beneficios_consulta": 0.0011001100110011, "bonus_nao_recebido": 0.006000600060006, "marketplace_pedido": 0.0073007300730073, "internet_consumo": 0.4291429142914291, "marketplace_compra": 0.0086008600860086, "seguranca_fraude": 0.0177017701770177, "sem_correspondencia": 0.0816081608160816}, "confidence": 0.4842, "input_tokens": 275, "latency_ms": 21.724261999992223} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 11, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"internet_pacote_adicional": 0.0368, "roaming_pacote": 0.0043, "cancelamento_linha": 0.0374, "cadastro_atualizacao": 0.0046, "internet_problema_conexao": 0.2784, "parceiros_ofertas": 0.0191, "conta_segunda_via": 0.0046, "conta_contestacao": 0.0046, "reclamacao_atendimento": 0.0174, "atendimento_humano": 0.3224, "roaming_duvida": 0.0052, "sem_correspondencia": 0.2652}, "confidence": 0.3606, "input_tokens": 278, "latency_ms": 21.543100999991793} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 9, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"plano_nova_linha": 0.01569686062787442, "negociacao_religacao": 0.02929414117176564, "seguranca_fraude": 0.3274345130973805, "marketplace_compra": 0.07138572285542891, "conta_vencimento": 0.01619676064787042, "plano_troca": 0.016696660667866424, "fidelidade_pontos": 0.031193761247750442, "bonus_nao_recebido": 0.160867826434713, "suporte_configuracao": 0.03219356128774244, "atendimento_humano": 0.11057788442311536, "recarga_nao_creditada": 0.041991601679664065, "sem_correspondencia": 0.1464707058588282}, "confidence": 0.1838, "input_tokens": 271, "latency_ms": 21.463592999992898} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 5, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"fidelidade_pontos": 0.012, "plano_nova_linha": 0.0018, "recarga_nao_creditada": 0.9098, "plano_troca": 0.0027, "portabilidade": 0.0175, "internet_consumo": 0.0347, "suporte_sem_sinal": 0.0063, "sem_correspondencia": 0.0152}, "confidence": 0.7837, "input_tokens": 211, "latency_ms": 21.127221999989843} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0005, "internet_problema_conexao": 0.0022, "marketplace_compra": 0.0007, "recarga_nao_creditada": 0.0616, "negociacao_divida": 0.0004, "recarga_saldo": 0.0005, "vas_contratacao": 0.0005, "sem_correspondencia": 0.9336}, "confidence": 0.8705, "input_tokens": 202, "latency_ms": 21.404526999987183} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0103, "suporte_sem_sinal": 0.0361, "atendimento_humano": 0.0153, "sem_correspondencia": 0.9383}, "confidence": 0.7902, "input_tokens": 121, "latency_ms": 21.694142000001193} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"beneficios_consulta": 0.00029997000299970003, "plano_troca": 9.999000099990002e-05, "roaming_pacote": 9.999000099990002e-05, "vas_cancelamento": 0.0012998700129987, "bonus_nao_recebido": 0.00019998000199980003, "internet_consumo": 0.0044995500449955, "parceiros_ofertas": 9.999000099990002e-05, "vas_contratacao": 9.999000099990002e-05, "conta_pagamento_confirmacao": 9.999000099990002e-05, "atendimento_humano": 0.9914008599140086, "conta_contestacao": 9.999000099990002e-05, "sem_correspondencia": 0.0016998300169983002}, "confidence": 0.9753, "input_tokens": 293, "latency_ms": 22.09322699999916} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"conta_debito_automatico_digital": 0.012298770122987702, "roaming_duvida": 0.0644935506449355, "recarga_saldo": 0.0143985601439856, "desconto_retencao": 0.3811618838116188, "suporte_sem_sinal": 0.1658834116588341, "negociacao_religacao": 0.0178982101789821, "seguranca_perda_roubo": 0.1792820717928207, "sem_correspondencia": 0.1645835416458354}, "confidence": 0.2139, "input_tokens": 238, "latency_ms": 21.631617999986474} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0012, "conta_vencimento": 0.001, "internet_pacote_adicional": 0.0049, "desconto_retencao": 0.0161, "suporte_chip_esim": 0.0041, "recarga_saldo": 0.0088, "troca_numero": 0.0022, "plano_nova_linha": 0.009, "parceiros_ofertas": 0.0025, "conta_contestacao": 0.0026, "vas_cancelamento": 0.4222, "sem_correspondencia": 0.5254}, "confidence": 0.6136, "input_tokens": 280, "latency_ms": 21.486148000008143} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0040995900409959, "portabilidade": 0.03979602039796021, "suporte_sem_sinal": 0.04949505049495051, "vas_contratacao": 0.0047995200479952005, "roaming_cobranca": 0.0045995400459954, "suporte_configuracao": 0.012298770122987702, "conta_debito_automatico_digital": 0.004199580041995801, "sem_correspondencia": 0.8807119288071193}, "confidence": 0.741, "input_tokens": 243, "latency_ms": 21.446456999996144} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.0651, "vas_contratacao": 0.1395, "marketplace_compra": 0.0444, "sem_correspondencia": 0.751}, "confidence": 0.4186, "input_tokens": 146, "latency_ms": 20.925532000006797} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"cancelamento_linha": 0.057, "conta_segunda_via": 0.0002, "negociacao_divida": 0.0003, "roaming_cobranca": 0.0001, "reclamacao_atendimento": 0.0002, "suporte_configuracao": 0.0004, "fidelidade_resgate": 0.0004, "conta_contestacao": 0.0001, "internet_consumo": 0.8988, "parceiros_ofertas": 0.0002, "seguranca_perda_roubo": 0.0007, "negociacao_religacao": 0.0003, "suporte_chip_esim": 0.0004, "plano_nova_linha": 0.0001, "portabilidade": 0.0028, "sem_correspondencia": 0.038}, "confidence": 0.8459, "input_tokens": 297, "latency_ms": 22.09192000000826} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.2496, "plano_nova_linha": 0.0041, "seguranca_perda_roubo": 0.0041, "sem_correspondencia": 0.7422}, "confidence": 0.5579, "input_tokens": 144, "latency_ms": 20.117244999994455} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"roaming_cobranca": 0.035903590359035904, "suporte_chip_esim": 0.006100610061006101, "recarga_nao_creditada": 0.142014201420142, "roaming_duvida": 0.056005600560056004, "reclamacao_atendimento": 0.009500950095009501, "marketplace_pedido": 0.0178017801780178, "marketplace_compra": 0.0214021402140214, "suporte_configuracao": 0.021102110211021104, "fidelidade_resgate": 0.28372837283728375, "troca_numero": 0.0056005600560056, "conta_segunda_via": 0.0106010601060106, "plano_consulta": 0.039403940394039404, "seguranca_fraude": 0.2531253125312531, "suporte_sem_sinal": 0.018001800180018, "portabilidade": 0.0037003700370037006, "sem_correspondencia": 0.07600760076007601}, "confidence": 0.2541, "input_tokens": 292, "latency_ms": 23.360685000000103} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.00020000000000000004, "suporte_configuracao": 0.0008000000000000001, "conta_pagamento_confirmacao": 0.00020000000000000004, "suporte_chip_esim": 0.0006000000000000001, "seguranca_perda_roubo": 0.0006000000000000001, "cancelamento_linha": 0.9769000000000001, "beneficios_consulta": 0.00020000000000000004, "sem_correspondencia": 0.020500000000000004}, "confidence": 0.9413, "input_tokens": 235, "latency_ms": 21.205724999987297} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0008000800080008001, "desconto_retencao": 0.007300730073007301, "vas_cancelamento": 0.019901990199019903, "plano_consulta": 0.0009000900090009, "internet_consumo": 0.008600860086008601, "portabilidade": 0.0037003700370037006, "roaming_pacote": 0.0048004800480048, "plano_troca": 0.0011001100110011003, "plano_nova_linha": 0.0008000800080008001, "cadastro_atualizacao": 0.0008000800080008001, "negociacao_religacao": 0.12351235123512351, "bonus_nao_recebido": 0.0167016701670167, "reclamacao_atendimento": 0.0008000800080008001, "conta_segunda_via": 0.0008000800080008001, "conta_contestacao": 0.0008000800080008001, "sem_correspondencia": 0.8086808680868086}, "confidence": 0.7303, "input_tokens": 297, "latency_ms": 21.93963600001325} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_contestacao": 0.007100000000000002, "negociacao_divida": 0.0020000000000000005, "internet_problema_conexao": 0.5396000000000001, "fidelidade_pontos": 0.0023000000000000004, "plano_consulta": 0.012600000000000004, "vas_contratacao": 0.0024000000000000002, "roaming_pacote": 0.0021000000000000003, "sem_correspondencia": 0.4319000000000001}, "confidence": 0.5962, "input_tokens": 223, "latency_ms": 21.51546300001428} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_religacao": 0.0093990600939906, "seguranca_fraude": 0.14528547145285473, "portabilidade": 0.06319368063193681, "internet_pacote_adicional": 0.0033996600339966003, "recarga_nao_creditada": 0.0029997000299970002, "negociacao_divida": 0.0034996500349965005, "vas_cancelamento": 0.16398360163983602, "vas_consulta": 0.017298270172982702, "conta_vencimento": 0.0030996900309969004, "suporte_sem_sinal": 0.0120987901209879, "atendimento_humano": 0.38586141385861417, "sem_correspondencia": 0.18988101189881013}, "confidence": 0.3257, "input_tokens": 283, "latency_ms": 21.77648100001761} +{"id": "g0333-oos_ininteligivel-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.05890589058905891, "plano_troca": 0.0014001400140014, "plano_consulta": 0.0014001400140014, "seguranca_fraude": 0.1999199919991999, "conta_segunda_via": 0.0014001400140014, "roaming_duvida": 0.0015001500150015003, "beneficios_consulta": 0.0014001400140014, "internet_problema_conexao": 0.16661666166616662, "atendimento_humano": 0.021602160216021602, "negociacao_religacao": 0.021702170217021702, "desconto_retencao": 0.0014001400140014, "sem_correspondencia": 0.5227522752275228}, "confidence": 0.4572, "input_tokens": 282, "latency_ms": 21.58964500000593} +{"id": "g0333-oos_ininteligivel-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0058005800580058, "cadastro_atualizacao": 0.007500750075007501, "internet_problema_conexao": 0.0346034603460346, "fidelidade_pontos": 0.021002100210021003, "troca_numero": 0.009000900090009, "negociacao_divida": 0.011401140114011402, "internet_consumo": 0.22392239223922392, "fidelidade_resgate": 0.010901090109010901, "conta_segunda_via": 0.0087008700870087, "conta_vencimento": 0.0056005600560056, "plano_consulta": 0.006000600060006001, "sem_correspondencia": 0.6555655565556555}, "confidence": 0.5492, "input_tokens": 296, "latency_ms": 20.87590499999692} +{"id": "g0333-oos_ininteligivel-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.7301, "conta_explicacao": 0.0104, "vas_cancelamento": 0.055, "roaming_duvida": 0.0328, "plano_troca": 0.0012, "internet_problema_conexao": 0.1073, "recarga_realizar": 0.0011, "sem_correspondencia": 0.0621}, "confidence": 0.5304, "input_tokens": 226, "latency_ms": 21.30231200001731} +{"id": "g0333-oos_ininteligivel-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9615076984603079, "conta_debito_automatico_digital": 0.0026994601079784043, "negociacao_religacao": 0.0034993001399720057, "seguranca_perda_roubo": 0.01709658068386323, "recarga_nao_creditada": 0.0006998600279944011, "conta_pagamento_confirmacao": 0.0006998600279944011, "marketplace_pedido": 0.004099180163967207, "sem_correspondencia": 0.009698060387922416}, "confidence": 0.8942, "input_tokens": 246, "latency_ms": 21.651618999982247} +{"id": "g0333-oos_ininteligivel-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.026702670267026697, "marketplace_compra": 0.017601760176017597, "fidelidade_pontos": 0.0011001100110010998, "conta_vencimento": 0.0010001000100009999, "internet_problema_conexao": 0.7613761376137612, "vas_consulta": 0.0038003800380037997, "atendimento_humano": 0.04000400040003999, "roaming_cobranca": 0.0056005600560055996, "negociacao_religacao": 0.0016001600160015998, "plano_nova_linha": 0.0029002900290028993, "internet_consumo": 0.08210821082108209, "sem_correspondencia": 0.05620562056205619}, "confidence": 0.6123, "input_tokens": 290, "latency_ms": 21.647814000004928} +{"id": "g0333-oos_ininteligivel-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_contratacao": 0.004, "conta_pagamento_confirmacao": 0.0006, "reclamacao_atendimento": 0.9755, "conta_segunda_via": 0.0014, "internet_pacote_adicional": 0.0035, "fidelidade_resgate": 0.0006, "conta_explicacao": 0.0025, "sem_correspondencia": 0.0119}, "confidence": 0.9271, "input_tokens": 246, "latency_ms": 21.133524000020998} +{"id": "g0333-oos_ininteligivel-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"recarga_saldo": 0.0002999700029997001, "cancelamento_linha": 0.9259074092590743, "desconto_retencao": 0.00039996000399960017, "vas_consulta": 0.00039996000399960017, "internet_consumo": 0.014898510148985106, "negociacao_religacao": 0.0006999300069993002, "marketplace_pedido": 0.0017998200179982005, "internet_pacote_adicional": 0.0023997600239976007, "roaming_pacote": 0.00019998000199980009, "fidelidade_pontos": 0.00019998000199980009, "vas_cancelamento": 0.03599640035996401, "suporte_chip_esim": 0.00039996000399960017, "fidelidade_resgate": 0.00019998000199980009, "conta_segunda_via": 0.00019998000199980009, "portabilidade": 0.00019998000199980009, "sem_correspondencia": 0.015798420157984206}, "confidence": 0.8668, "input_tokens": 293, "latency_ms": 22.394058999992694} +{"id": "g0333-oos_ininteligivel-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.06080608060806081, "conta_explicacao": 0.10841084108410841, "cadastro_atualizacao": 0.013601360136013601, "sem_correspondencia": 0.8171817181718172}, "confidence": 0.5422, "input_tokens": 150, "latency_ms": 20.967976000008548} +{"id": "g0333-oos_ininteligivel-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.0006, "atendimento_humano": 0.0101, "plano_troca": 0.0006, "sem_correspondencia": 0.9887}, "confidence": 0.9521, "input_tokens": 139, "latency_ms": 21.030555000010054} +{"id": "g0333-oos_ininteligivel-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0068, "cadastro_atualizacao": 0.0023, "parceiros_ofertas": 0.0058, "sem_correspondencia": 0.9851}, "confidence": 0.9331, "input_tokens": 137, "latency_ms": 21.253686999983756} +{"id": "g0333-oos_ininteligivel-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6404, "vas_consulta": 0.0193, "plano_troca": 0.0108, "parceiros_ofertas": 0.0015, "conta_explicacao": 0.0108, "suporte_chip_esim": 0.02, "recarga_realizar": 0.0099, "internet_pacote_adicional": 0.0082, "vas_contratacao": 0.0014, "roaming_duvida": 0.0081, "negociacao_religacao": 0.0016, "sem_correspondencia": 0.268}, "confidence": 0.5799, "input_tokens": 285, "latency_ms": 22.326242000019647} +{"id": "g0333-oos_ininteligivel-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"parceiros_ofertas": 0.0027994401119776045, "portabilidade": 0.26184763047390525, "internet_pacote_adicional": 0.019796040791841635, "internet_problema_conexao": 0.12247550489902019, "troca_numero": 0.0026994601079784043, "desconto_retencao": 0.0026994601079784043, "seguranca_fraude": 0.5731853629274145, "sem_correspondencia": 0.014497100579884025}, "confidence": 0.4643, "input_tokens": 211, "latency_ms": 21.173715000003313} +{"id": "g0338-oos_ininteligivel-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.015801580158015804, "vas_consulta": 0.0009000900090009, "negociacao_religacao": 0.00020002000200020003, "troca_numero": 0.00020002000200020003, "plano_consulta": 0.00010001000100010001, "roaming_duvida": 0.0012001200120012, "bonus_nao_recebido": 0.00010001000100010001, "internet_problema_conexao": 0.32553255325532554, "roaming_pacote": 0.0003000300030003, "marketplace_pedido": 0.002000200020002, "conta_explicacao": 0.0046004600460046, "negociacao_divida": 0.00010001000100010001, "recarga_nao_creditada": 0.0013001300130013002, "plano_nova_linha": 0.00010001000100010001, "fidelidade_resgate": 0.00010001000100010001, "sem_correspondencia": 0.6474647464746475}, "confidence": 0.7172, "input_tokens": 285, "latency_ms": 21.860521999997218} +{"id": "g0338-oos_ininteligivel-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.0039, "seguranca_perda_roubo": 0.0043, "internet_problema_conexao": 0.0399, "sem_correspondencia": 0.9519}, "confidence": 0.8411, "input_tokens": 134, "latency_ms": 20.924664999995457} +{"id": "g0338-oos_ininteligivel-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"negociacao_religacao": 0.12093628088426528, "conta_debito_automatico_digital": 0.004101230369110734, "cadastro_atualizacao": 0.004401320396118836, "internet_consumo": 0.021306391917575274, "desconto_retencao": 0.011403421026307894, "recarga_realizar": 0.24337301190357108, "troca_numero": 0.004101230369110734, "recarga_saldo": 0.004101230369110734, "suporte_chip_esim": 0.00980294088226468, "seguranca_fraude": 0.4984495348604582, "fidelidade_resgate": 0.004101230369110734, "sem_correspondencia": 0.0739221766529959}, "confidence": 0.4236, "input_tokens": 271, "latency_ms": 21.599656999995887} +{"id": "g0338-oos_ininteligivel-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 20, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.10887822435512898, "conta_contestacao": 0.03479304139172165, "conta_pagamento_confirmacao": 0.020495900819836033, "marketplace_pedido": 0.05828834233153369, "roaming_duvida": 0.07958408318336334, "conta_debito_automatico_digital": 0.020495900819836033, "conta_vencimento": 0.021095780843831236, "sem_correspondencia": 0.6563687262547491}, "confidence": 0.4026, "input_tokens": 226, "latency_ms": 21.030808000006118} +{"id": "g0338-oos_ininteligivel-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0034003400340034003, "conta_explicacao": 0.0186018601860186, "recarga_saldo": 0.002000200020002, "vas_consulta": 0.00010001000100010001, "internet_pacote_adicional": 0.0013001300130013002, "conta_segunda_via": 0.00010001000100010001, "negociacao_divida": 0.00010001000100010001, "conta_contestacao": 0.0003000300030003, "fidelidade_resgate": 0.0011001100110011003, "internet_problema_conexao": 0.0013001300130013002, "bonus_nao_recebido": 0.00010001000100010001, "sem_correspondencia": 0.9715971597159716}, "confidence": 0.9336, "input_tokens": 275, "latency_ms": 21.547110000000202} +{"id": "g0338-oos_ininteligivel-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0002, "vas_consulta": 0.0004, "parceiros_ofertas": 0.0002, "sem_correspondencia": 0.9992}, "confidence": 0.9949, "input_tokens": 110, "latency_ms": 21.286812999989024} +{"id": "g0338-oos_ininteligivel-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 13, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"recarga_nao_creditada": 0.004600920184036807, "plano_troca": 0.00020004000800160032, "internet_pacote_adicional": 0.0007001400280056011, "conta_explicacao": 0.9888977795559112, "vas_consulta": 0.0006001200240048009, "plano_consulta": 0.00040008001600320064, "suporte_chip_esim": 0.0007001400280056011, "sem_correspondencia": 0.003900780156031206}, "confidence": 0.9624, "input_tokens": 215, "latency_ms": 21.11621199998126} +{"id": "g0338-oos_ininteligivel-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 29, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.8082808280828083, "fidelidade_resgate": 0.0025002500250025004, "suporte_chip_esim": 0.0019001900190019003, "negociacao_divida": 0.0013001300130013002, "vas_consulta": 0.0036003600360036, "plano_consulta": 0.0035003500350035003, "bonus_nao_recebido": 0.001000100010001, "fidelidade_pontos": 0.0016001600160016002, "cadastro_atualizacao": 0.0013001300130013002, "roaming_cobranca": 0.0009000900090009, "troca_numero": 0.0007000700070007, "sem_correspondencia": 0.17341734173417342}, "confidence": 0.7629, "input_tokens": 272, "latency_ms": 21.218959999998788} +{"id": "g0338-oos_ininteligivel-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.003, "recarga_realizar": 0.0027, "conta_segunda_via": 0.0027, "sem_correspondencia": 0.9916}, "confidence": 0.9582, "input_tokens": 136, "latency_ms": 20.313579999992726} +{"id": "g0338-oos_ininteligivel-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.07529247075292471, "conta_segunda_via": 0.0016998300169983002, "vas_contratacao": 0.0038996100389961, "plano_nova_linha": 0.049595040495950406, "internet_pacote_adicional": 0.0038996100389961, "negociacao_divida": 0.0016998300169983002, "roaming_duvida": 0.010998900109989001, "negociacao_religacao": 0.0026997300269973002, "fidelidade_pontos": 0.0016998300169983002, "cadastro_atualizacao": 0.0016998300169983002, "recarga_realizar": 0.0017998200179982, "sem_correspondencia": 0.845015498450155}, "confidence": 0.7386, "input_tokens": 284, "latency_ms": 21.799108999999817} diff --git a/reports/test/predictions-laya-cuda-r3.jsonl b/reports/test/predictions-laya-cuda-r3.jsonl new file mode 100644 index 0000000..41057a4 --- /dev/null +++ b/reports/test/predictions-laya-cuda-r3.jsonl @@ -0,0 +1,1744 @@ +{"id": "g0000-conta_segunda_via-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": true, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.020702070207020702, "conta_pagamento_confirmacao": 0.015101510151015102, "conta_contestacao": 0.018801880188018802, "recarga_realizar": 0.19611961196119612, "marketplace_compra": 0.1171117111711171, "conta_explicacao": 0.0156015601560156, "conta_debito_automatico_digital": 0.18141814181418142, "sem_correspondencia": 0.4351435143514351}, "confidence": 0.2663, "input_tokens": 226, "latency_ms": 263.86456499997735} +{"id": "g0000-conta_segunda_via-curto_neutro-01-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0645, "conta_debito_automatico_digital": 0.0625, "conta_vencimento": 0.0625, "conta_pagamento_confirmacao": 0.0665, "conta_segunda_via": 0.0665, "conta_explicacao": 0.2322, "fidelidade_resgate": 0.0625, "sem_correspondencia": 0.3828}, "confidence": 0.1518, "input_tokens": 239, "latency_ms": 22.98952600000348} +{"id": "g0000-conta_segunda_via-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "conta_contestacao": 9.999930000489998e-07, "conta_explicacao": 9.999930000489998e-07, "conta_vencimento": 9.999930000489998e-07, "conta_segunda_via": 0.9999930000489998, "conta_pagamento_confirmacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 21.474502999978995} +{"id": "g0000-conta_segunda_via-curto_neutro-03-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.2182, "conta_contestacao": 0.115, "conta_segunda_via": 0.3952, "sem_correspondencia": 0.2716}, "confidence": 0.0609, "input_tokens": 139, "latency_ms": 28.095342999989725} +{"id": "g0000-conta_segunda_via-curto_neutro-04-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.0476952304769523, "conta_segunda_via": 0.1316868313168683, "conta_debito_automatico_digital": 0.03829617038296171, "conta_explicacao": 0.050794920507949204, "conta_pagamento_confirmacao": 0.5499450054994501, "conta_vencimento": 0.052394760523947606, "roaming_duvida": 0.029797020297970205, "sem_correspondencia": 0.09939006099390062}, "confidence": 0.2758, "input_tokens": 234, "latency_ms": 21.799738999987994} +{"id": "g0000-conta_segunda_via-curto_neutro-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0092009200920092, "suporte_chip_esim": 0.0055005500550055, "conta_explicacao": 0.0056005600560056, "conta_pagamento_confirmacao": 0.0006000600060006, "cancelamento_linha": 0.0017001700170017002, "conta_debito_automatico_digital": 0.0008000800080008001, "plano_troca": 0.0030003000300030005, "portabilidade": 0.004400440044004401, "plano_consulta": 0.0005000500050005, "conta_segunda_via": 0.011401140114011402, "conta_vencimento": 0.0005000500050005, "sem_correspondencia": 0.9567956795679567}, "confidence": 0.8935, "input_tokens": 276, "latency_ms": 22.991517000008344} +{"id": "g0000-conta_segunda_via-curto_neutro-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.03879612038796121, "conta_segunda_via": 0.051394860513948606, "conta_explicacao": 0.04129587041295871, "sem_correspondencia": 0.8685131486851315}, "confidence": 0.616, "input_tokens": 138, "latency_ms": 20.806608000015103} +{"id": "g0000-conta_segunda_via-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.04410441044104411, "conta_pagamento_confirmacao": 0.7943794379437944, "conta_debito_automatico_digital": 0.004000400040004, "conta_contestacao": 0.022202220222022204, "conta_explicacao": 0.0294029402940294, "atendimento_humano": 0.0162016201620162, "bonus_nao_recebido": 0.004000400040004, "sem_correspondencia": 0.0857085708570857}, "confidence": 0.6005, "input_tokens": 230, "latency_ms": 21.128807999986066} +{"id": "g0000-conta_segunda_via-curto_neutro-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0164983501649835, "conta_segunda_via": 0.3464653534646535, "recarga_realizar": 0.018098190180981903, "conta_vencimento": 0.016998300169983004, "conta_contestacao": 0.10078992100789921, "conta_pagamento_confirmacao": 0.0231976802319768, "conta_explicacao": 0.1421857814218578, "sem_correspondencia": 0.3357664233576642}, "confidence": 0.2599, "input_tokens": 232, "latency_ms": 21.5722650000032} +{"id": "g0000-conta_segunda_via-curto_neutro-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"vas_contratacao": 0.0011998800119988003, "conta_debito_automatico_digital": 0.9536046395360466, "plano_troca": 9.999000099990004e-05, "conta_vencimento": 9.999000099990004e-05, "conta_explicacao": 0.0007999200079992003, "marketplace_pedido": 0.00039996000399960017, "recarga_nao_creditada": 0.00039996000399960017, "conta_segunda_via": 0.00019998000199980009, "vas_consulta": 0.0007999200079992003, "conta_contestacao": 0.0017998200179982005, "suporte_configuracao": 0.017998200179982004, "marketplace_compra": 0.00039996000399960017, "portabilidade": 0.0016998300169983004, "fidelidade_pontos": 0.0013998600139986004, "conta_pagamento_confirmacao": 0.015098490150984906, "sem_correspondencia": 0.003999600039996001}, "confidence": 0.9039, "input_tokens": 289, "latency_ms": 23.35994500000993} +{"id": "g0000-conta_segunda_via-curto_neutro-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9999930000490003, "recarga_nao_creditada": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "conta_vencimento": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_pagamento_confirmacao": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 228, "latency_ms": 21.922056000022394} +{"id": "g0000-conta_segunda_via-curto_neutro-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.4456, "conta_contestacao": 0.0964, "conta_explicacao": 0.1109, "sem_correspondencia": 0.3471}, "confidence": 0.1367, "input_tokens": 139, "latency_ms": 21.72941300000275} +{"id": "g0001-conta_segunda_via-informal_abreviado-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9993940036359782, "fidelidade_pontos": 9.999940000359997e-07, "conta_vencimento": 9.999940000359999e-05, "conta_debito_automatico_digital": 9.999940000359997e-07, "suporte_configuracao": 9.999940000359999e-05, "plano_consulta": 9.999940000359997e-07, "desconto_retencao": 9.999940000359997e-07, "conta_explicacao": 9.999940000359999e-05, "conta_contestacao": 9.999940000359999e-05, "portabilidade": 0.00019999880000719998, "conta_pagamento_confirmacao": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9975, "input_tokens": 291, "latency_ms": 23.175699999995913} +{"id": "g0001-conta_segunda_via-informal_abreviado-01-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.11, "conta_segunda_via": 0.1066, "conta_vencimento": 0.1171, "conta_debito_automatico_digital": 0.1135, "conta_pagamento_confirmacao": 0.1171, "conta_explicacao": 0.1135, "suporte_configuracao": 0.1135, "sem_correspondencia": 0.2087}, "confidence": 0.0134, "input_tokens": 247, "latency_ms": 21.888499999988653} +{"id": "g0001-conta_segunda_via-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.085991400859914, "bonus_nao_recebido": 0.001999800019998, "conta_vencimento": 0.014498550144985502, "conta_debito_automatico_digital": 0.6453354664533546, "conta_explicacao": 0.05019498050194981, "internet_consumo": 0.0105989401059894, "conta_contestacao": 0.017498250174982504, "sem_correspondencia": 0.17388261173882613}, "confidence": 0.4516, "input_tokens": 242, "latency_ms": 21.826563999979953} +{"id": "g0001-conta_segunda_via-informal_abreviado-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 9.999930000490002e-07, "conta_segunda_via": 0.9999930000490003, "conta_vencimento": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 248, "latency_ms": 21.168309999978874} +{"id": "g0001-conta_segunda_via-informal_abreviado-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.7012402480496099, "conta_contestacao": 0.00630126025205041, "conta_debito_automatico_digital": 0.24494898979795962, "conta_pagamento_confirmacao": 0.006101220244048811, "bonus_nao_recebido": 0.00590118023604721, "conta_explicacao": 0.010102020404080817, "conta_vencimento": 0.006501300260052011, "sem_correspondencia": 0.01890378075615123}, "confidence": 0.5953, "input_tokens": 252, "latency_ms": 21.796140999981617} +{"id": "g0001-conta_segunda_via-informal_abreviado-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.002, "conta_debito_automatico_digital": 0.0008, "conta_pagamento_confirmacao": 0.009, "conta_contestacao": 0.0026, "fidelidade_pontos": 0.0009, "conta_vencimento": 0.0007, "conta_segunda_via": 0.0076, "sem_correspondencia": 0.9764}, "confidence": 0.929, "input_tokens": 246, "latency_ms": 22.602450000022145} +{"id": "g0001-conta_segunda_via-informal_abreviado-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_nova_linha": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "conta_debito_automatico_digital": 9.99993000049e-07, "conta_segunda_via": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 243, "latency_ms": 21.77800300000854} +{"id": "g0001-conta_segunda_via-informal_abreviado-07-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.5319, "conta_contestacao": 0.0924, "conta_explicacao": 0.1205, "sem_correspondencia": 0.2552}, "confidence": 0.1636, "input_tokens": 152, "latency_ms": 20.763310999996065} +{"id": "g0001-conta_segunda_via-informal_abreviado-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"fidelidade_pontos": 0.0104, "conta_contestacao": 0.0026, "conta_explicacao": 0.051, "internet_pacote_adicional": 0.0001, "conta_debito_automatico_digital": 0.87, "conta_vencimento": 0.0002, "conta_pagamento_confirmacao": 0.0008, "atendimento_humano": 0.0001, "troca_numero": 0.0113, "conta_segunda_via": 0.0107, "seguranca_fraude": 0.0043, "sem_correspondencia": 0.0385}, "confidence": 0.7613, "input_tokens": 281, "latency_ms": 24.023760000005723} +{"id": "g0001-conta_segunda_via-informal_abreviado-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9999970000090003, "conta_explicacao": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 153, "latency_ms": 22.87660400000391} +{"id": "g0001-conta_segunda_via-informal_abreviado-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.10327934413117378, "conta_vencimento": 0.017296540691861626, "conta_explicacao": 0.08838232353529295, "conta_debito_automatico_digital": 0.0621875624875025, "troca_numero": 0.04619076184763047, "conta_pagamento_confirmacao": 0.006698660267946411, "recarga_realizar": 0.009098180363927216, "conta_contestacao": 0.040091981603679265, "marketplace_pedido": 0.012797440511897622, "internet_problema_conexao": 0.009698060387922416, "conta_segunda_via": 0.04209158168366327, "sem_correspondencia": 0.5621875624875026}, "confidence": 0.3574, "input_tokens": 285, "latency_ms": 23.71998699999267} +{"id": "g0001-conta_segunda_via-informal_abreviado-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "conta_explicacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 153, "latency_ms": 23.051445999982434} +{"id": "g0002-conta_segunda_via-erros_digitacao-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.039896010398960104, "conta_vencimento": 0.5334466553344666, "conta_debito_automatico_digital": 0.0362963703629637, "conta_contestacao": 0.06999300069993002, "conta_pagamento_confirmacao": 0.034096590340965904, "conta_explicacao": 0.1171882811718828, "roaming_duvida": 0.0362963703629637, "sem_correspondencia": 0.13278672132786723}, "confidence": 0.2666, "input_tokens": 233, "latency_ms": 22.64100400000757} +{"id": "g0002-conta_segunda_via-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8252475742722818, "atendimento_humano": 0.00020006001800540167, "recarga_nao_creditada": 0.007102130639191759, "portabilidade": 0.06261878563569072, "conta_contestacao": 0.012503751125337604, "plano_consulta": 0.00020006001800540167, "desconto_retencao": 0.00020006001800540167, "cancelamento_linha": 0.0006001800540162049, "conta_pagamento_confirmacao": 0.00030009002700810244, "conta_vencimento": 0.00030009002700810244, "conta_explicacao": 0.0058017405221566475, "sem_correspondencia": 0.084925477643293}, "confidence": 0.7276, "input_tokens": 270, "latency_ms": 23.02336300002139} +{"id": "g0002-conta_segunda_via-erros_digitacao-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"roaming_duvida": 1.000290084124396e-06, "conta_vencimento": 1.000290084124396e-06, "conta_pagamento_confirmacao": 1.000290084124396e-06, "conta_segunda_via": 0.9998899680907462, "conta_contestacao": 1.000290084124396e-06, "internet_problema_conexao": 1.000290084124396e-06, "vas_contratacao": 1.000290084124396e-06, "cancelamento_linha": 1.000290084124396e-06, "conta_debito_automatico_digital": 1.000290084124396e-06, "fidelidade_resgate": 1.000290084124396e-06, "conta_explicacao": 0.0001000290084124396, "sem_correspondencia": 1.000290084124396e-06}, "confidence": 0.9982, "input_tokens": 285, "latency_ms": 22.90277400001628} +{"id": "g0002-conta_segunda_via-erros_digitacao-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9999890001209996, "fidelidade_pontos": 9.999890001209996e-07, "internet_consumo": 9.999890001209996e-07, "conta_pagamento_confirmacao": 9.999890001209996e-07, "conta_contestacao": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "conta_explicacao": 9.999890001209996e-07, "internet_pacote_adicional": 9.999890001209996e-07, "reclamacao_atendimento": 9.999890001209996e-07, "conta_segunda_via": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 23.309828000009247} +{"id": "g0002-conta_segunda_via-erros_digitacao-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0881, "conta_segunda_via": 0.0179, "conta_explicacao": 0.0252, "sem_correspondencia": 0.8688}, "confidence": 0.6386, "input_tokens": 139, "latency_ms": 21.216484000007085} +{"id": "g0002-conta_segunda_via-erros_digitacao-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.0049, "conta_segunda_via": 0.7682, "conta_explicacao": 0.0511, "sem_correspondencia": 0.1758}, "confidence": 0.5049, "input_tokens": 140, "latency_ms": 21.296424000013303} +{"id": "g0002-conta_segunda_via-erros_digitacao-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_debito_automatico_digital": 0.0589, "bonus_nao_recebido": 0.0806, "atendimento_humano": 0.1051, "internet_problema_conexao": 0.209, "conta_pagamento_confirmacao": 0.0554, "conta_vencimento": 0.0571, "roaming_duvida": 0.0571, "conta_segunda_via": 0.0942, "conta_explicacao": 0.0589, "portabilidade": 0.0885, "conta_contestacao": 0.0571, "sem_correspondencia": 0.0781}, "confidence": 0.0392, "input_tokens": 277, "latency_ms": 22.83574799997723} +{"id": "g0002-conta_segunda_via-erros_digitacao-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.021795640871825634, "parceiros_ofertas": 0.08748250349930013, "internet_pacote_adicional": 0.020495900819836033, "marketplace_pedido": 0.05828834233153369, "conta_contestacao": 0.021095780843831236, "conta_vencimento": 0.06808638272345531, "seguranca_perda_roubo": 0.3124375124975005, "conta_explicacao": 0.05058988202359528, "recarga_saldo": 0.027994401119776045, "negociacao_divida": 0.020495900819836033, "conta_debito_automatico_digital": 0.019796040791841635, "marketplace_compra": 0.027994401119776045, "negociacao_religacao": 0.055588882223555285, "roaming_duvida": 0.027994401119776045, "conta_pagamento_confirmacao": 0.1292741451709658, "sem_correspondencia": 0.05058988202359528}, "confidence": 0.151, "input_tokens": 293, "latency_ms": 23.2614290000015} +{"id": "g0002-conta_segunda_via-erros_digitacao-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.5314, "conta_contestacao": 0.034, "conta_segunda_via": 0.1063, "sem_correspondencia": 0.3283}, "confidence": 0.2391, "input_tokens": 149, "latency_ms": 20.97175299999776} +{"id": "g0002-conta_segunda_via-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0031003100310031, "conta_contestacao": 0.6541654165416542, "conta_explicacao": 0.183018301830183, "sem_correspondencia": 0.15971597159715972}, "confidence": 0.3511, "input_tokens": 136, "latency_ms": 20.76009900000031} +{"id": "g0002-conta_segunda_via-erros_digitacao-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0006999300069993001, "conta_segunda_via": 0.7155284471552845, "conta_vencimento": 0.0023997600239976003, "conta_pagamento_confirmacao": 0.0964903509649035, "conta_contestacao": 0.015198480151984802, "conta_explicacao": 0.0143985601439856, "plano_consulta": 0.0004999500049995, "sem_correspondencia": 0.15478452154784522}, "confidence": 0.5665, "input_tokens": 230, "latency_ms": 22.03151999998454} +{"id": "g0002-conta_segunda_via-erros_digitacao-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0033003300330033004, "conta_vencimento": 0.0033003300330033004, "conta_explicacao": 0.21752175217521752, "conta_segunda_via": 0.0037003700370037006, "conta_contestacao": 0.0045004500450045, "conta_debito_automatico_digital": 0.0033003300330033004, "conta_pagamento_confirmacao": 0.0036003600360036, "sem_correspondencia": 0.7607760776077608}, "confidence": 0.6817, "input_tokens": 237, "latency_ms": 22.025358999997025} +{"id": "g0008-conta_contestacao-informal_abreviado-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.29007099290071, "plano_consulta": 0.0011998800119988001, "conta_explicacao": 0.1731826817318268, "sem_correspondencia": 0.5355464453554645}, "confidence": 0.275, "input_tokens": 149, "latency_ms": 20.751606000004585} +{"id": "g0008-conta_contestacao-informal_abreviado-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "conta_explicacao": 9.99993000049e-07, "conta_debito_automatico_digital": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 239, "latency_ms": 22.24568899998758} +{"id": "g0008-conta_contestacao-informal_abreviado-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0862913708629137, "roaming_cobranca": 0.022897710228977103, "conta_contestacao": 0.051594840515948405, "vas_cancelamento": 0.0214978502149785, "conta_explicacao": 0.3361663833616638, "conta_vencimento": 0.2943705629437056, "conta_debito_automatico_digital": 0.0207979202079792, "sem_correspondencia": 0.1663833616638336}, "confidence": 0.2119, "input_tokens": 243, "latency_ms": 22.15025000000992} +{"id": "g0008-conta_contestacao-informal_abreviado-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.1475147514751475, "vas_cancelamento": 0.0038003800380038005, "fidelidade_pontos": 0.0098009800980098, "reclamacao_atendimento": 0.0023002300230023, "conta_vencimento": 0.0021002100210021, "internet_problema_conexao": 0.020002000200020003, "marketplace_compra": 0.013501350135013501, "conta_segunda_via": 0.005900590059005901, "roaming_cobranca": 0.0022002200220022005, "vas_consulta": 0.004100410041004101, "portabilidade": 0.061606160616061605, "parceiros_ofertas": 0.0034003400340034003, "conta_pagamento_confirmacao": 0.0069006900690069, "conta_debito_automatico_digital": 0.40504050405040504, "conta_explicacao": 0.30753075307530753, "sem_correspondencia": 0.004300430043004301}, "confidence": 0.4388, "input_tokens": 301, "latency_ms": 23.13191499999334} +{"id": "g0008-conta_contestacao-informal_abreviado-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.7877636708987305, "vas_cancelamento": 0.02589223233030091, "conta_segunda_via": 0.005398380485854244, "atendimento_humano": 0.005398380485854244, "conta_vencimento": 0.005398380485854244, "conta_pagamento_confirmacao": 0.005398380485854244, "conta_debito_automatico_digital": 0.005698290512846147, "conta_explicacao": 0.005498350494851544, "conta_contestacao": 0.018094571628511448, "roaming_cobranca": 0.12466260121963411, "marketplace_pedido": 0.005398380485854244, "sem_correspondencia": 0.005398380485854244}, "confidence": 0.6617, "input_tokens": 287, "latency_ms": 22.715664000003244} +{"id": "g0008-conta_contestacao-informal_abreviado-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.00010001000100010001, "roaming_cobranca": 0.00010001000100010001, "conta_contestacao": 0.992999299929993, "sem_correspondencia": 0.006800680068006801}, "confidence": 0.969, "input_tokens": 152, "latency_ms": 20.256020000005037} +{"id": "g0008-conta_contestacao-informal_abreviado-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.009998000399920017, "roaming_cobranca": 0.009398120375924815, "conta_segunda_via": 0.010297940411917617, "vas_cancelamento": 0.027994401119776045, "conta_contestacao": 0.08218356328734253, "conta_debito_automatico_digital": 0.009698060387922416, "conta_explicacao": 0.0639872025594881, "sem_correspondencia": 0.7864427114577084}, "confidence": 0.5904, "input_tokens": 236, "latency_ms": 22.02600199998983} +{"id": "g0008-conta_contestacao-informal_abreviado-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_debito_automatico_digital": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "atendimento_humano": 9.999850002249967e-07, "internet_pacote_adicional": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "seguranca_fraude": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "conta_vencimento": 9.999850002249967e-07, "conta_explicacao": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "conta_segunda_via": 9.999850002249967e-07, "vas_cancelamento": 0.9999850002249967, "desconto_retencao": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 23.103297000005796} +{"id": "g0008-conta_contestacao-informal_abreviado-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.00010000980096049412, "conta_contestacao": 0.9998979900030203, "vas_cancelamento": 1.0000980096049412e-06, "sem_correspondencia": 1.0000980096049412e-06}, "confidence": 0.9988, "input_tokens": 147, "latency_ms": 20.994362999999794} +{"id": "g0008-conta_contestacao-informal_abreviado-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9973, "vas_cancelamento": 0.0006, "roaming_cobranca": 0.0007, "sem_correspondencia": 0.0014}, "confidence": 0.9846, "input_tokens": 152, "latency_ms": 20.16403300001457} +{"id": "g0008-conta_contestacao-informal_abreviado-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.0020997900209979003, "conta_segunda_via": 0.0020997900209979003, "conta_debito_automatico_digital": 0.0028997100289971, "conta_explicacao": 0.6292370762923707, "vas_cancelamento": 0.0021997800219978004, "conta_contestacao": 0.011898810118988102, "roaming_cobranca": 0.3474652534746525, "sem_correspondencia": 0.0020997900209979003}, "confidence": 0.6248, "input_tokens": 238, "latency_ms": 22.110332000011113} +{"id": "g0008-conta_contestacao-informal_abreviado-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"seguranca_fraude": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "roaming_cobranca": 0.9999850002249971, "roaming_pacote": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 300, "latency_ms": 23.39000399999236} +{"id": "g0010-conta_contestacao-regionalismo-00-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9971860393954489, "recarga_realizar": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "conta_explicacao": 9.999860001959977e-07, "conta_debito_automatico_digital": 9.999860001959977e-07, "conta_contestacao": 9.999860001959977e-07, "roaming_pacote": 9.999860001959977e-07, "roaming_cobranca": 0.0027999608005487937, "troca_numero": 9.999860001959977e-07, "fidelidade_pontos": 9.999860001959977e-07, "conta_vencimento": 9.999860001959977e-07, "vas_cancelamento": 9.999860001959977e-07, "vas_contratacao": 9.999860001959977e-07, "conta_segunda_via": 9.999860001959977e-07, "conta_pagamento_confirmacao": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9931, "input_tokens": 309, "latency_ms": 23.51386099999786} +{"id": "g0010-conta_contestacao-regionalismo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0056, "conta_contestacao": 0.9253, "roaming_cobranca": 0.0056, "sem_correspondencia": 0.0635}, "confidence": 0.7799, "input_tokens": 162, "latency_ms": 21.05402500001219} +{"id": "g0010-conta_contestacao-regionalismo-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"cancelamento_linha": 9.999850002249977e-07, "roaming_cobranca": 0.9999850002249978, "conta_vencimento": 9.999850002249977e-07, "conta_debito_automatico_digital": 9.999850002249977e-07, "vas_cancelamento": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "conta_segunda_via": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "conta_explicacao": 9.999850002249977e-07, "recarga_saldo": 9.999850002249977e-07, "suporte_configuracao": 9.999850002249977e-07, "beneficios_consulta": 9.999850002249977e-07, "suporte_sem_sinal": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9999, "input_tokens": 306, "latency_ms": 23.313234999989163} +{"id": "g0010-conta_contestacao-regionalismo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "conta_debito_automatico_digital": 0.999993000049, "roaming_cobranca": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 248, "latency_ms": 21.23305100002426} +{"id": "g0010-conta_contestacao-regionalismo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"vas_cancelamento": 9.999930000489996e-07, "conta_contestacao": 0.0006999951000342997, "seguranca_perda_roubo": 0.0037999734001861983, "conta_explicacao": 0.00039999720001959987, "marketplace_compra": 9.999930000489996e-07, "roaming_cobranca": 9.999930000489996e-07, "troca_numero": 9.999930000489996e-07, "conta_segunda_via": 0.00039999720001959987, "conta_pagamento_confirmacao": 0.9936930441486909, "seguranca_fraude": 9.999930000489996e-07, "bonus_nao_recebido": 0.00019999860000979993, "recarga_nao_creditada": 9.999930000489996e-07, "conta_vencimento": 0.00019999860000979993, "conta_debito_automatico_digital": 0.0004999965000244998, "plano_consulta": 9.999930000489996e-07, "sem_correspondencia": 9.999930000489997e-05}, "confidence": 0.9831, "input_tokens": 309, "latency_ms": 22.77716599999735} +{"id": "g0010-conta_contestacao-regionalismo-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 0.037, "conta_contestacao": 0.1103, "conta_explicacao": 0.0974, "conta_vencimento": 0.0358, "conta_segunda_via": 0.0347, "roaming_cobranca": 0.6058, "conta_debito_automatico_digital": 0.0358, "sem_correspondencia": 0.0432}, "confidence": 0.3333, "input_tokens": 249, "latency_ms": 22.06773699998621} +{"id": "g0010-conta_contestacao-regionalismo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_debito_automatico_digital": 0.0020997900209979003, "vas_cancelamento": 0.7819218078192182, "conta_segunda_via": 0.0023997600239976003, "conta_pagamento_confirmacao": 0.05359464053594641, "roaming_cobranca": 0.0060993900609939014, "cadastro_atualizacao": 0.0017998200179982, "conta_vencimento": 0.001999800019998, "conta_contestacao": 0.0117988201179882, "marketplace_compra": 0.030096990300969902, "conta_explicacao": 0.0761923807619238, "atendimento_humano": 0.0163983601639836, "sem_correspondencia": 0.0155984401559844}, "confidence": 0.6309, "input_tokens": 296, "latency_ms": 22.134334000014633} +{"id": "g0010-conta_contestacao-regionalismo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.0152, "conta_contestacao": 0.9637, "vas_cancelamento": 0.0036, "sem_correspondencia": 0.0175}, "confidence": 0.8626, "input_tokens": 157, "latency_ms": 21.05821600000013} +{"id": "g0010-conta_contestacao-regionalismo-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_debito_automatico_digital": 0.006799320067993201, "conta_explicacao": 0.6402359764023597, "roaming_cobranca": 0.007699230076992301, "conta_segunda_via": 0.006999300069993001, "conta_contestacao": 0.29717028297170284, "conta_vencimento": 0.007699230076992301, "vas_cancelamento": 0.0073992600739926015, "sem_correspondencia": 0.025997400259974}, "confidence": 0.5573, "input_tokens": 248, "latency_ms": 22.172398000009252} +{"id": "g0010-conta_contestacao-regionalismo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9999930000490003, "vas_cancelamento": 9.999930000490002e-07, "conta_vencimento": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 245, "latency_ms": 22.78795399999467} +{"id": "g0010-conta_contestacao-regionalismo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8595280943811238, "internet_problema_conexao": 9.998000399920017e-05, "conta_segunda_via": 0.0005998800239952009, "conta_vencimento": 9.998000399920017e-05, "conta_contestacao": 0.09948010397920416, "conta_pagamento_confirmacao": 9.998000399920017e-05, "plano_consulta": 9.998000399920017e-05, "fidelidade_resgate": 0.00019996000799840034, "vas_cancelamento": 9.998000399920017e-05, "roaming_cobranca": 9.998000399920017e-05, "conta_debito_automatico_digital": 0.0020995800839832034, "sem_correspondencia": 0.03749250149970006}, "confidence": 0.7964, "input_tokens": 303, "latency_ms": 23.278464000014765} +{"id": "g0010-conta_contestacao-regionalismo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.040900000000000006, "roaming_cobranca": 0.10280000000000002, "internet_consumo": 0.048600000000000004, "conta_segunda_via": 0.029000000000000005, "conta_contestacao": 0.31920000000000004, "conta_vencimento": 0.033400000000000006, "bonus_nao_recebido": 0.017600000000000005, "suporte_sem_sinal": 0.017100000000000004, "conta_explicacao": 0.030900000000000004, "vas_cancelamento": 0.017600000000000005, "conta_debito_automatico_digital": 0.021200000000000004, "sem_correspondencia": 0.32170000000000004}, "confidence": 0.2523, "input_tokens": 302, "latency_ms": 23.093560999996043} +{"id": "g0013-conta_contestacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 9.999970000090002e-07, "roaming_cobranca": 0.9999970000090003, "conta_explicacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 162, "latency_ms": 21.11654199998725} +{"id": "g0013-conta_contestacao-indireto_multiplo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.017601760176017604, "roaming_cobranca": 0.018201820182018203, "conta_contestacao": 0.9301930193019302, "sem_correspondencia": 0.034003400340034004}, "confidence": 0.7645, "input_tokens": 178, "latency_ms": 21.31691700000715} +{"id": "g0013-conta_contestacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"roaming_duvida": 0.15459999999999996, "roaming_cobranca": 0.11489999999999997, "conta_pagamento_confirmacao": 0.06749999999999999, "negociacao_religacao": 0.011899999999999997, "conta_segunda_via": 0.007599999999999998, "desconto_retencao": 0.004499999999999999, "fidelidade_resgate": 0.011399999999999999, "conta_vencimento": 0.004499999999999999, "vas_cancelamento": 0.29979999999999996, "conta_debito_automatico_digital": 0.027299999999999994, "suporte_configuracao": 0.004699999999999999, "conta_explicacao": 0.14299999999999996, "fidelidade_pontos": 0.004599999999999999, "cancelamento_linha": 0.07709999999999999, "cadastro_atualizacao": 0.004599999999999999, "sem_correspondencia": 0.061999999999999986}, "confidence": 0.2459, "input_tokens": 314, "latency_ms": 23.435089000003018} +{"id": "g0013-conta_contestacao-indireto_multiplo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 9.999980000039998e-07, "roaming_cobranca": 0.0002999994000012, "vas_cancelamento": 0.9996980006039987, "sem_correspondencia": 9.999980000039998e-07}, "confidence": 0.9978, "input_tokens": 171, "latency_ms": 21.578931999982842} +{"id": "g0013-conta_contestacao-indireto_multiplo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 1.0000870075696584e-06, "vas_contratacao": 1.0000870075696584e-06, "internet_consumo": 1.0000870075696584e-06, "roaming_cobranca": 1.0000870075696584e-06, "internet_problema_conexao": 1.0000870075696584e-06, "plano_nova_linha": 1.0000870075696584e-06, "conta_debito_automatico_digital": 0.9991869292628458, "conta_pagamento_confirmacao": 1.0000870075696584e-06, "parceiros_ofertas": 1.0000870075696584e-06, "conta_segunda_via": 1.0000870075696584e-06, "suporte_chip_esim": 1.0000870075696584e-06, "negociacao_divida": 1.0000870075696584e-06, "vas_cancelamento": 1.0000870075696584e-06, "conta_vencimento": 1.0000870075696584e-06, "conta_contestacao": 0.00030002610227089754, "sem_correspondencia": 0.0005000435037848292}, "confidence": 0.997, "input_tokens": 315, "latency_ms": 23.750151999990976} +{"id": "g0013-conta_contestacao-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.242, "roaming_cobranca": 0.1037, "vas_cancelamento": 0.0048, "conta_vencimento": 0.0106, "conta_debito_automatico_digital": 0.0057, "conta_explicacao": 0.0513, "conta_pagamento_confirmacao": 0.0776, "sem_correspondencia": 0.5043}, "confidence": 0.3375, "input_tokens": 266, "latency_ms": 22.82705700000065} +{"id": "g0013-conta_contestacao-indireto_multiplo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_vencimento": 1.0000960092168847e-06, "conta_segunda_via": 1.0000960092168847e-06, "conta_contestacao": 0.0003000288027650654, "conta_explicacao": 0.0003000288027650654, "roaming_cobranca": 1.0000960092168847e-06, "vas_cancelamento": 1.0000960092168847e-06, "conta_debito_automatico_digital": 0.9992959324095113, "sem_correspondencia": 0.00010000960092168849}, "confidence": 0.9963, "input_tokens": 250, "latency_ms": 22.332629000004545} +{"id": "g0013-conta_contestacao-indireto_multiplo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 9.99989000120999e-07, "vas_cancelamento": 9.99989000120999e-07, "roaming_cobranca": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "conta_pagamento_confirmacao": 9.99989000120999e-07, "cancelamento_linha": 9.99989000120999e-07, "conta_explicacao": 9.99989000120999e-07, "fidelidade_resgate": 0.9999890001209989, "conta_vencimento": 9.99989000120999e-07, "conta_segunda_via": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 310, "latency_ms": 23.166957999990245} +{"id": "g0013-conta_contestacao-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"suporte_configuracao": 0.0018001800180017999, "suporte_chip_esim": 0.0019001900190019, "internet_problema_conexao": 0.0438043804380438, "conta_pagamento_confirmacao": 0.1342134213421342, "cadastro_atualizacao": 0.0019001900190019, "internet_pacote_adicional": 0.0054005400540054005, "conta_segunda_via": 0.0516051605160516, "conta_vencimento": 0.036003600360036, "recarga_saldo": 0.0105010501050105, "conta_explicacao": 0.4675467546754675, "vas_cancelamento": 0.0027002700270027003, "roaming_cobranca": 0.0018001800180017999, "conta_debito_automatico_digital": 0.1967196719671967, "plano_troca": 0.0019001900190019, "portabilidade": 0.0137013701370137, "sem_correspondencia": 0.0285028502850285}, "confidence": 0.3994, "input_tokens": 318, "latency_ms": 23.523003000008202} +{"id": "g0013-conta_contestacao-indireto_multiplo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9829, "roaming_cobranca": 0.012, "vas_cancelamento": 0.002, "sem_correspondencia": 0.0031}, "confidence": 0.9274, "input_tokens": 164, "latency_ms": 21.017770999975482} +{"id": "g0013-conta_contestacao-indireto_multiplo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 140, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.17658234176582344, "roaming_cobranca": 0.007599240075992401, "conta_contestacao": 0.22147785221477853, "vas_cancelamento": 0.008299170082991702, "conta_debito_automatico_digital": 0.007599240075992401, "conta_vencimento": 0.014198580141985802, "conta_segunda_via": 0.009699030096990302, "sem_correspondencia": 0.5545445455454454}, "confidence": 0.4296, "input_tokens": 262, "latency_ms": 22.64149100000168} +{"id": "g0013-conta_contestacao-indireto_multiplo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 174, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0010998900109989002, "roaming_cobranca": 0.1421857814218578, "conta_contestacao": 0.8556144385561444, "sem_correspondencia": 0.0010998900109989002}, "confidence": 0.6932, "input_tokens": 174, "latency_ms": 21.061853999981395} +{"id": "g0014-conta_explicacao-curto_neutro-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.13438656134386562, "conta_vencimento": 0.008499150084991502, "conta_explicacao": 0.6202379762023797, "conta_pagamento_confirmacao": 0.0202979702029797, "conta_segunda_via": 0.025297470252974703, "conta_debito_automatico_digital": 0.007699230076992301, "plano_consulta": 0.008999100089991, "sem_correspondencia": 0.17458254174582544}, "confidence": 0.4407, "input_tokens": 230, "latency_ms": 22.04639000001407} +{"id": "g0014-conta_explicacao-curto_neutro-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9407940794079409, "conta_pagamento_confirmacao": 0.0007000700070007002, "conta_contestacao": 0.026702670267026708, "conta_vencimento": 0.00010001000100010003, "recarga_saldo": 0.021402140214021405, "seguranca_fraude": 0.0024002400240024004, "conta_segunda_via": 0.0008000800080008002, "recarga_realizar": 0.00010001000100010003, "conta_debito_automatico_digital": 0.00010001000100010003, "plano_consulta": 0.0022002200220022005, "plano_troca": 0.00010001000100010003, "sem_correspondencia": 0.004600460046004601}, "confidence": 0.8775, "input_tokens": 282, "latency_ms": 22.86086899999873} +{"id": "g0014-conta_explicacao-curto_neutro-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"seguranca_fraude": 0.056494350564943493, "plano_consulta": 0.013898610138986097, "roaming_pacote": 0.0006999300069992999, "conta_pagamento_confirmacao": 0.012298770122987699, "conta_explicacao": 0.3238676132386761, "beneficios_consulta": 0.009499050094990498, "conta_segunda_via": 0.012398760123987598, "roaming_duvida": 0.0026997300269973, "reclamacao_atendimento": 0.0024997500249975, "conta_vencimento": 0.008199180081991799, "conta_contestacao": 0.026397360263973598, "conta_debito_automatico_digital": 0.48615138486151377, "marketplace_pedido": 0.010598940105989399, "plano_nova_linha": 0.0006999300069992999, "suporte_configuracao": 0.0022997700229976997, "sem_correspondencia": 0.0312968703129687}, "confidence": 0.4817, "input_tokens": 288, "latency_ms": 22.30776100000753} +{"id": "g0014-conta_explicacao-curto_neutro-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"troca_numero": 0.00020004000800160035, "plano_consulta": 0.00020004000800160035, "conta_explicacao": 0.6398279655931187, "bonus_nao_recebido": 0.00020004000800160035, "conta_debito_automatico_digital": 0.22114422884576918, "atendimento_humano": 0.00020004000800160035, "plano_troca": 0.00020004000800160035, "conta_pagamento_confirmacao": 0.0031006201240248053, "desconto_retencao": 0.00020004000800160035, "conta_contestacao": 0.008701740348069614, "conta_vencimento": 0.01180236047209442, "marketplace_compra": 0.00020004000800160035, "conta_segunda_via": 0.08461692338467694, "fidelidade_pontos": 0.007401480296059213, "seguranca_fraude": 0.00020004000800160035, "sem_correspondencia": 0.021804360872174435}, "confidence": 0.6123, "input_tokens": 281, "latency_ms": 22.46982300002287} +{"id": "g0014-conta_explicacao-curto_neutro-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.0008999100089991, "conta_contestacao": 0.057394260573942604, "conta_explicacao": 0.9332066793320668, "sem_correspondencia": 0.008499150084991502}, "confidence": 0.8018, "input_tokens": 135, "latency_ms": 20.98640299999488} +{"id": "g0014-conta_explicacao-curto_neutro-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8210999999999998, "plano_consulta": 0.06609999999999999, "conta_contestacao": 0.012799999999999997, "sem_correspondencia": 0.09999999999999998}, "confidence": 0.5474, "input_tokens": 135, "latency_ms": 20.612858000021106} +{"id": "g0014-conta_explicacao-curto_neutro-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.0444, "plano_consulta": 0.0006, "conta_contestacao": 0.9526, "sem_correspondencia": 0.0024}, "confidence": 0.8531, "input_tokens": 145, "latency_ms": 21.804500999991205} +{"id": "g0014-conta_explicacao-curto_neutro-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.644035596440356, "plano_consulta": 0.006699330066993301, "conta_explicacao": 0.20367963203679632, "sem_correspondencia": 0.14558544145585442}, "confidence": 0.3354, "input_tokens": 134, "latency_ms": 21.024925999995503} +{"id": "g0014-conta_explicacao-curto_neutro-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"conta_contestacao": 0.0105, "plano_consulta": 0.7381, "conta_explicacao": 0.2195, "sem_correspondencia": 0.0319}, "confidence": 0.4845, "input_tokens": 136, "latency_ms": 20.11025699999891} +{"id": "g0014-conta_explicacao-curto_neutro-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.09447165850244926, "marketplace_pedido": 0.0015995201439568132, "recarga_realizar": 0.0005998200539838048, "conta_contestacao": 0.0014995501349595122, "conta_segunda_via": 0.8099570128961312, "conta_debito_automatico_digital": 0.0024992502249325203, "conta_vencimento": 0.002099370188943317, "bonus_nao_recebido": 0.0005998200539838048, "plano_consulta": 0.0002999100269919024, "negociacao_religacao": 0.013096071178646407, "conta_pagamento_confirmacao": 0.0002999100269919024, "seguranca_perda_roubo": 0.002699190242927122, "cadastro_atualizacao": 0.0002999100269919024, "roaming_duvida": 0.0002999100269919024, "internet_problema_conexao": 0.002099370188943317, "sem_correspondencia": 0.06757972608217534}, "confidence": 0.7381, "input_tokens": 286, "latency_ms": 23.005546999996795} +{"id": "g0014-conta_explicacao-curto_neutro-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"plano_consulta": 0.0028002800280028, "conta_explicacao": 0.30423042304230424, "seguranca_perda_roubo": 0.0055005500550055, "conta_segunda_via": 0.0053005300530053, "atendimento_humano": 0.386038603860386, "conta_debito_automatico_digital": 0.0022002200220022005, "conta_pagamento_confirmacao": 0.0042004200420042, "internet_consumo": 0.009400940094009401, "conta_vencimento": 0.0022002200220022005, "marketplace_compra": 0.010201020102010202, "conta_contestacao": 0.11501150115011502, "sem_correspondencia": 0.15291529152915292}, "confidence": 0.4048, "input_tokens": 276, "latency_ms": 22.05728499998827} +{"id": "g0014-conta_explicacao-curto_neutro-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.4972502749725028, "conta_explicacao": 0.14138586141385862, "plano_consulta": 0.2844715528447155, "sem_correspondencia": 0.07689231076892311}, "confidence": 0.1497, "input_tokens": 134, "latency_ms": 20.452642999998716} +{"id": "g0018-conta_explicacao-emocional-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.006000600060006001, "plano_consulta": 0.004000400040004, "conta_debito_automatico_digital": 0.0045004500450045, "conta_explicacao": 0.28162816281628167, "conta_contestacao": 0.043104310431043104, "conta_vencimento": 0.0047004700470047005, "conta_segunda_via": 0.0101010101010101, "sem_correspondencia": 0.645964596459646}, "confidence": 0.5558, "input_tokens": 243, "latency_ms": 21.70243300000152} +{"id": "g0018-conta_explicacao-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0014002800560112022, "conta_vencimento": 0.00020004000800160035, "troca_numero": 0.0003000600120024005, "fidelidade_resgate": 0.00020004000800160035, "parceiros_ofertas": 0.0007001400280056011, "conta_pagamento_confirmacao": 0.8730746149229847, "plano_consulta": 0.0009001800360072014, "marketplace_pedido": 0.0007001400280056011, "vas_consulta": 0.0652130426085217, "portabilidade": 0.0015003000600120025, "vas_cancelamento": 0.00020004000800160035, "conta_segunda_via": 0.00010002000400080017, "conta_debito_automatico_digital": 0.0003000600120024005, "suporte_configuracao": 0.0005001000200040008, "conta_contestacao": 0.0015003000600120025, "sem_correspondencia": 0.05321064212842569}, "confidence": 0.8147, "input_tokens": 298, "latency_ms": 22.63911700001131} +{"id": "g0018-conta_explicacao-emocional-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.0021002100210021, "conta_contestacao": 0.034403440344034406, "conta_explicacao": 0.9508950895089509, "sem_correspondencia": 0.012601260126012601}, "confidence": 0.8326, "input_tokens": 144, "latency_ms": 20.269336999973575} +{"id": "g0018-conta_explicacao-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"fidelidade_pontos": 0.1121, "suporte_sem_sinal": 0.0011, "conta_pagamento_confirmacao": 0.0024, "internet_pacote_adicional": 0.001, "marketplace_compra": 0.0015, "negociacao_divida": 0.0033, "fidelidade_resgate": 0.009, "conta_debito_automatico_digital": 0.712, "cancelamento_linha": 0.001, "plano_consulta": 0.001, "troca_numero": 0.0011, "conta_contestacao": 0.056, "desconto_retencao": 0.0333, "conta_segunda_via": 0.0296, "conta_vencimento": 0.0026, "sem_correspondencia": 0.033}, "confidence": 0.5977, "input_tokens": 291, "latency_ms": 22.48990799998296} +{"id": "g0018-conta_explicacao-emocional-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"beneficios_consulta": 0.00010002000400080016, "conta_pagamento_confirmacao": 0.03530706141228245, "conta_explicacao": 0.023604720944188837, "troca_numero": 0.0005001000200040008, "conta_contestacao": 0.007401480296059212, "plano_consulta": 0.005101020204040808, "conta_vencimento": 0.003800760152030406, "seguranca_fraude": 0.0063012602520504096, "conta_segunda_via": 0.023004600920184037, "vas_consulta": 0.0014002800560112022, "negociacao_divida": 0.00010002000400080016, "reclamacao_atendimento": 0.00010002000400080016, "conta_debito_automatico_digital": 0.8894778955791158, "vas_contratacao": 0.002000400080016003, "seguranca_perda_roubo": 0.0008001600320064013, "sem_correspondencia": 0.0010002000400080016}, "confidence": 0.7994, "input_tokens": 306, "latency_ms": 22.692749000015056} +{"id": "g0018-conta_explicacao-emocional-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 0.0002, "vas_contratacao": 0.0025, "conta_explicacao": 0.2469, "roaming_cobranca": 0.0002, "conta_vencimento": 0.0003, "marketplace_pedido": 0.0004, "conta_debito_automatico_digital": 0.0011, "conta_segunda_via": 0.6208, "plano_consulta": 0.0004, "conta_contestacao": 0.0009, "troca_numero": 0.0002, "sem_correspondencia": 0.1261}, "confidence": 0.6199, "input_tokens": 279, "latency_ms": 22.52430000001482} +{"id": "g0018-conta_explicacao-emocional-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8788, "conta_pagamento_confirmacao": 0.0006, "internet_consumo": 0.0008, "plano_consulta": 0.0004, "conta_segunda_via": 0.0028, "cadastro_atualizacao": 0.0004, "conta_contestacao": 0.0259, "recarga_realizar": 0.0622, "troca_numero": 0.0004, "conta_vencimento": 0.0007, "plano_troca": 0.0003, "seguranca_perda_roubo": 0.0004, "conta_debito_automatico_digital": 0.0059, "parceiros_ofertas": 0.0022, "suporte_sem_sinal": 0.0002, "sem_correspondencia": 0.018}, "confidence": 0.8033, "input_tokens": 294, "latency_ms": 23.270329999974138} +{"id": "g0018-conta_explicacao-emocional-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_segunda_via": 0.032803280328032806, "vas_contratacao": 0.0048004800480048, "conta_explicacao": 0.022202220222022204, "conta_vencimento": 0.0019001900190019003, "plano_consulta": 0.0062006200620062, "conta_debito_automatico_digital": 0.0116011601160116, "reclamacao_atendimento": 0.8134813481348134, "plano_nova_linha": 0.006600660066006601, "negociacao_religacao": 0.0054005400540054005, "conta_pagamento_confirmacao": 0.010201020102010202, "conta_contestacao": 0.0112011201120112, "sem_correspondencia": 0.0736073607360736}, "confidence": 0.6635, "input_tokens": 289, "latency_ms": 22.451534999987643} +{"id": "g0018-conta_explicacao-emocional-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 9.99999000001e-07, "conta_contestacao": 0.010499989500010501, "conta_explicacao": 0.9893990106009894, "sem_correspondencia": 9.999990000010002e-05}, "confidence": 0.9572, "input_tokens": 143, "latency_ms": 20.975389999989602} +{"id": "g0018-conta_explicacao-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"roaming_pacote": 0.0002, "plano_consulta": 0.0003, "conta_vencimento": 0.0002, "vas_cancelamento": 0.0002, "conta_pagamento_confirmacao": 0.9313, "internet_pacote_adicional": 0.0002, "negociacao_religacao": 0.0017, "conta_segunda_via": 0.0037, "recarga_realizar": 0.0002, "conta_debito_automatico_digital": 0.0002, "conta_contestacao": 0.0063, "sem_correspondencia": 0.0555}, "confidence": 0.8781, "input_tokens": 284, "latency_ms": 22.535451000010198} +{"id": "g0018-conta_explicacao-emocional-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9957926087126103, "marketplace_compra": 1.0000930086498043e-06, "recarga_realizar": 1.0000930086498043e-06, "conta_explicacao": 0.0004000372034599218, "plano_troca": 1.0000930086498043e-06, "conta_contestacao": 0.0021001953181645893, "plano_consulta": 0.0002000186017299609, "negociacao_divida": 1.0000930086498043e-06, "conta_vencimento": 0.0002000186017299609, "negociacao_religacao": 1.0000930086498043e-06, "conta_debito_automatico_digital": 0.0005000465043249022, "internet_problema_conexao": 0.00010000930086498046, "troca_numero": 1.0000930086498043e-06, "conta_pagamento_confirmacao": 0.0002000186017299609, "cadastro_atualizacao": 1.0000930086498043e-06, "sem_correspondencia": 0.0005000465043249022}, "confidence": 0.9873, "input_tokens": 291, "latency_ms": 22.380421000008255} +{"id": "g0018-conta_explicacao-emocional-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_consulta": 0.0014997000599880025, "recarga_saldo": 0.003599280143971206, "conta_explicacao": 0.003899220155968806, "conta_contestacao": 0.0021995600879824036, "vas_consulta": 0.014097180563887222, "fidelidade_resgate": 0.0018996200759848032, "conta_pagamento_confirmacao": 0.004199160167966407, "conta_debito_automatico_digital": 0.009398120375924815, "beneficios_consulta": 0.0013997200559888023, "plano_troca": 0.0013997200559888023, "portabilidade": 0.003899220155968806, "conta_vencimento": 0.028694261147770447, "conta_segunda_via": 0.9142171565686863, "suporte_configuracao": 0.0013997200559888023, "roaming_duvida": 0.0014997000599880025, "sem_correspondencia": 0.006698660267946411}, "confidence": 0.8272, "input_tokens": 295, "latency_ms": 22.629188999985672} +{"id": "g0019-conta_explicacao-longo_contexto-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 206, "length_bucket": "longo"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9966923616257936, "marketplace_compra": 1.0001930372561902e-06, "conta_explicacao": 0.002700521200591714, "conta_pagamento_confirmacao": 1.0001930372561902e-06, "plano_consulta": 1.0001930372561902e-06, "cancelamento_linha": 1.0001930372561902e-06, "conta_contestacao": 0.00010001930372561903, "roaming_cobranca": 1.0001930372561902e-06, "conta_debito_automatico_digital": 1.0001930372561902e-06, "conta_segunda_via": 0.0004000772149024761, "conta_vencimento": 1.0001930372561902e-06, "sem_correspondencia": 0.00010001930372561903}, "confidence": 0.9896, "input_tokens": 315, "latency_ms": 22.414638000014975} +{"id": "g0019-conta_explicacao-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 183, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_duvida": 0.0034006801360272052, "plano_consulta": 0.0011002200440088019, "internet_consumo": 0.010702140428085616, "bonus_nao_recebido": 0.0028005601120224045, "conta_debito_automatico_digital": 0.04240848169633927, "vas_contratacao": 0.0664132826565313, "conta_segunda_via": 0.05341068213642729, "internet_pacote_adicional": 0.002600520104020804, "conta_pagamento_confirmacao": 0.018703740748149632, "conta_vencimento": 0.0035007001400280055, "conta_contestacao": 0.09581916383276655, "fidelidade_resgate": 0.21874374874974994, "suporte_sem_sinal": 0.0016003200640128026, "negociacao_religacao": 0.002000400080016003, "portabilidade": 0.4577915583116623, "sem_correspondencia": 0.01900380076015203}, "confidence": 0.392, "input_tokens": 327, "latency_ms": 23.000064999990855} +{"id": "g0019-conta_explicacao-longo_contexto-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"roaming_pacote": 0.0003000600120024004, "marketplace_compra": 0.0005001000200040008, "fidelidade_pontos": 0.0049009801960392075, "conta_vencimento": 0.1914382876575315, "beneficios_consulta": 0.0003000600120024004, "conta_contestacao": 0.010102020404080815, "conta_debito_automatico_digital": 0.7631526305261053, "recarga_saldo": 0.0003000600120024004, "cancelamento_linha": 0.0003000600120024004, "plano_consulta": 0.0003000600120024004, "conta_explicacao": 0.018703740748149632, "marketplace_pedido": 0.0008001600320064013, "bonus_nao_recebido": 0.0018003600720144029, "conta_segunda_via": 0.0009001800360072014, "conta_pagamento_confirmacao": 0.0003000600120024004, "sem_correspondencia": 0.005901180236047209}, "confidence": 0.7321, "input_tokens": 328, "latency_ms": 22.250011000011227} +{"id": "g0019-conta_explicacao-longo_contexto-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.005, "conta_explicacao": 0.9937, "plano_consulta": 0.0002, "sem_correspondencia": 0.0011}, "confidence": 0.9698, "input_tokens": 170, "latency_ms": 20.66220800000451} +{"id": "g0019-conta_explicacao-longo_contexto-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 164, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0034, "conta_segunda_via": 0.0133, "conta_pagamento_confirmacao": 0.0034, "plano_consulta": 0.0034, "conta_contestacao": 0.0492, "conta_explicacao": 0.4099, "conta_vencimento": 0.0093, "sem_correspondencia": 0.5081}, "confidence": 0.5112, "input_tokens": 263, "latency_ms": 22.33549700000026} +{"id": "g0019-conta_explicacao-longo_contexto-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 188, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.7233, "plano_consulta": 0.0011, "conta_vencimento": 0.0016, "conta_segunda_via": 0.002, "conta_pagamento_confirmacao": 0.0231, "conta_debito_automatico_digital": 0.0011, "conta_contestacao": 0.0306, "sem_correspondencia": 0.2172}, "confidence": 0.6165, "input_tokens": 268, "latency_ms": 22.272401999998692} +{"id": "g0019-conta_explicacao-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 190, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.20357964203579643, "conta_debito_automatico_digital": 0.015498450154984501, "plano_consulta": 0.015898410158984102, "seguranca_perda_roubo": 0.018098190180981903, "conta_vencimento": 0.1466853314668533, "conta_segunda_via": 0.0748925107489251, "vas_contratacao": 0.027997200279972004, "conta_pagamento_confirmacao": 0.0185981401859814, "recarga_realizar": 0.015498450154984501, "fidelidade_pontos": 0.017498250174982504, "vas_cancelamento": 0.018098190180981903, "sem_correspondencia": 0.4276572342765724}, "confidence": 0.2965, "input_tokens": 319, "latency_ms": 22.72271699999351} +{"id": "g0019-conta_explicacao-longo_contexto-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_vencimento": 9.999850002249967e-07, "fidelidade_pontos": 9.999850002249967e-07, "internet_pacote_adicional": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "conta_segunda_via": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "plano_consulta": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "conta_explicacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "portabilidade": 9.999850002249967e-07, "roaming_cobranca": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 323, "latency_ms": 23.02060899998537} +{"id": "g0019-conta_explicacao-longo_contexto-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 180, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.13640000000000002, "conta_pagamento_confirmacao": 0.012300000000000002, "conta_vencimento": 0.005900000000000001, "conta_explicacao": 0.7332000000000001, "conta_segunda_via": 0.008600000000000002, "conta_debito_automatico_digital": 0.006500000000000001, "plano_consulta": 0.0055000000000000005, "sem_correspondencia": 0.09160000000000001}, "confidence": 0.5648, "input_tokens": 266, "latency_ms": 21.805421000010483} +{"id": "g0019-conta_explicacao-longo_contexto-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0343, "recarga_nao_creditada": 0.0002, "conta_explicacao": 0.0018, "conta_debito_automatico_digital": 0.0002, "conta_vencimento": 0.0003, "conta_pagamento_confirmacao": 0.0002, "conta_contestacao": 0.9612, "internet_consumo": 0.0002, "plano_consulta": 0.0002, "cancelamento_linha": 0.0002, "atendimento_humano": 0.0002, "sem_correspondencia": 0.001}, "confidence": 0.9251, "input_tokens": 308, "latency_ms": 22.794185000009293} +{"id": "g0019-conta_explicacao-longo_contexto-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0245, "plano_consulta": 0.0203, "conta_explicacao": 0.3927, "sem_correspondencia": 0.5625}, "confidence": 0.379, "input_tokens": 167, "latency_ms": 21.00769300000138} +{"id": "g0019-conta_explicacao-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.7090709070907089, "fidelidade_pontos": 0.0009000900090008998, "conta_contestacao": 0.11441144114411439, "suporte_chip_esim": 0.1322132213221322, "suporte_sem_sinal": 0.0006000600060005999, "plano_consulta": 0.0006000600060005999, "conta_debito_automatico_digital": 0.0061006100610061, "desconto_retencao": 0.0010001000100009999, "vas_contratacao": 0.018701870187018698, "internet_problema_conexao": 0.0009000900090008998, "internet_pacote_adicional": 0.0061006100610061, "vas_cancelamento": 0.0008000800080007999, "seguranca_perda_roubo": 0.0013001300130012997, "conta_segunda_via": 0.0006000600060005999, "conta_pagamento_confirmacao": 0.0006000600060005999, "sem_correspondencia": 0.0061006100610061}, "confidence": 0.6469, "input_tokens": 328, "latency_ms": 22.087669000001142} +{"id": "g0025-conta_vencimento-emocional-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9999969997089717, "conta_segunda_via": 1.0000970094099127e-06, "conta_contestacao": 1.0000970094099127e-06, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9993, "input_tokens": 171, "latency_ms": 20.629936000005955} +{"id": "g0025-conta_vencimento-emocional-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 1.0000860073966356e-06, "conta_vencimento": 0.9998859901951563, "suporte_chip_esim": 1.0000860073966356e-06, "portabilidade": 1.0000860073966356e-06, "beneficios_consulta": 1.0000860073966356e-06, "internet_pacote_adicional": 1.0000860073966356e-06, "conta_explicacao": 1.0000860073966356e-06, "cancelamento_linha": 1.0000860073966356e-06, "negociacao_religacao": 1.0000860073966356e-06, "conta_segunda_via": 1.0000860073966356e-06, "vas_consulta": 1.0000860073966356e-06, "fidelidade_resgate": 1.0000860073966356e-06, "conta_debito_automatico_digital": 1.0000860073966356e-06, "desconto_retencao": 1.0000860073966356e-06, "conta_contestacao": 1.0000860073966356e-06, "sem_correspondencia": 0.00010000860073966358}, "confidence": 0.9993, "input_tokens": 316, "latency_ms": 23.237523999995346} +{"id": "g0025-conta_vencimento-emocional-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 145, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "conta_vencimento": 0.9999890001209993, "negociacao_divida": 9.999890001209994e-07, "internet_pacote_adicional": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "suporte_configuracao": 9.999890001209994e-07, "vas_contratacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 316, "latency_ms": 22.493109999999206} +{"id": "g0025-conta_vencimento-emocional-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.8268173182681735, "cadastro_atualizacao": 0.0003999600039996002, "seguranca_perda_roubo": 0.0004999500049995003, "conta_explicacao": 0.0003999600039996002, "vas_cancelamento": 0.00029997000299970014, "desconto_retencao": 0.00029997000299970014, "reclamacao_atendimento": 0.00029997000299970014, "parceiros_ofertas": 0.0022997700229977014, "conta_debito_automatico_digital": 0.0008999100089991005, "conta_pagamento_confirmacao": 0.00029997000299970014, "conta_contestacao": 0.0004999500049995003, "marketplace_compra": 0.16028397160283978, "suporte_chip_esim": 0.0012998700129987007, "suporte_configuracao": 0.0012998700129987007, "conta_segunda_via": 0.0008999100089991005, "sem_correspondencia": 0.003199680031996802}, "confidence": 0.8066, "input_tokens": 314, "latency_ms": 22.57114300002172} +{"id": "g0025-conta_vencimento-emocional-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 137, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 1.0000910082817536e-06, "plano_nova_linha": 1.0000910082817536e-06, "conta_vencimento": 0.9993909445759563, "conta_debito_automatico_digital": 1.0000910082817536e-06, "conta_contestacao": 0.00010000910082817537, "conta_segunda_via": 1.0000910082817536e-06, "fidelidade_pontos": 1.0000910082817536e-06, "desconto_retencao": 1.0000910082817536e-06, "conta_pagamento_confirmacao": 1.0000910082817536e-06, "conta_explicacao": 1.0000910082817536e-06, "marketplace_pedido": 1.0000910082817536e-06, "sem_correspondencia": 0.0005000455041408768}, "confidence": 0.9974, "input_tokens": 297, "latency_ms": 22.629652000006217} +{"id": "g0025-conta_vencimento-emocional-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 128, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9978, "conta_contestacao": 0.0019, "conta_segunda_via": 0.0001, "sem_correspondencia": 0.0002}, "confidence": 0.9881, "input_tokens": 163, "latency_ms": 20.681954999986374} +{"id": "g0025-conta_vencimento-emocional-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9965886963939788, "recarga_saldo": 1.0000890079217046e-06, "conta_contestacao": 1.0000890079217046e-06, "marketplace_compra": 0.0029002581229729436, "troca_numero": 1.0000890079217046e-06, "bonus_nao_recebido": 1.0000890079217046e-06, "marketplace_pedido": 0.00010000890079217048, "conta_explicacao": 1.0000890079217046e-06, "internet_pacote_adicional": 1.0000890079217046e-06, "atendimento_humano": 1.0000890079217046e-06, "conta_pagamento_confirmacao": 1.0000890079217046e-06, "conta_debito_automatico_digital": 1.0000890079217046e-06, "fidelidade_resgate": 0.00010000890079217048, "conta_segunda_via": 1.0000890079217046e-06, "parceiros_ofertas": 1.0000890079217046e-06, "sem_correspondencia": 0.0003000267023765114}, "confidence": 0.9906, "input_tokens": 310, "latency_ms": 22.82045399999788} +{"id": "g0025-conta_vencimento-emocional-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 9.999940000359995e-07, "desconto_retencao": 9.999940000359995e-07, "conta_vencimento": 0.999894000635996, "conta_debito_automatico_digital": 9.999940000359995e-07, "conta_segunda_via": 9.999940000359995e-07, "conta_contestacao": 9.999940000359995e-07, "conta_pagamento_confirmacao": 9.999940000359995e-07, "sem_correspondencia": 9.999940000359996e-05}, "confidence": 0.9993, "input_tokens": 250, "latency_ms": 22.420801999999185} +{"id": "g0025-conta_vencimento-emocional-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"beneficios_consulta": 1.0002890835451446e-06, "conta_explicacao": 1.0002890835451446e-06, "reclamacao_atendimento": 1.0002890835451446e-06, "plano_consulta": 1.0002890835451446e-06, "conta_pagamento_confirmacao": 1.0002890835451446e-06, "conta_contestacao": 1.0002890835451446e-06, "conta_segunda_via": 1.0002890835451446e-06, "conta_debito_automatico_digital": 1.0002890835451446e-06, "portabilidade": 1.0002890835451446e-06, "seguranca_perda_roubo": 1.0002890835451446e-06, "conta_vencimento": 0.999988996820081, "sem_correspondencia": 1.0002890835451446e-06}, "confidence": 0.9987, "input_tokens": 307, "latency_ms": 22.897841999991897} +{"id": "g0025-conta_vencimento-emocional-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 9.999970000090002e-07, "conta_vencimento": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 159, "latency_ms": 20.93361099997537} +{"id": "g0025-conta_vencimento-emocional-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.014502900580116026, "conta_debito_automatico_digital": 0.014102820564112823, "internet_consumo": 0.02400480096019204, "conta_segunda_via": 0.014102820564112823, "conta_explicacao": 0.014502900580116026, "conta_contestacao": 0.014502900580116026, "conta_vencimento": 0.8897779555911183, "sem_correspondencia": 0.014502900580116026}, "confidence": 0.7307, "input_tokens": 256, "latency_ms": 21.210701999990533} +{"id": "g0025-conta_vencimento-emocional-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9957000000000001, "conta_pagamento_confirmacao": 0.00030000000000000003, "conta_segunda_via": 0.00030000000000000003, "roaming_pacote": 0.00030000000000000003, "conta_contestacao": 0.0005000000000000001, "conta_debito_automatico_digital": 0.00030000000000000003, "conta_explicacao": 0.0017000000000000001, "sem_correspondencia": 0.0009000000000000001}, "confidence": 0.983, "input_tokens": 255, "latency_ms": 21.87930600001664} +{"id": "g0026-conta_vencimento-longo_contexto-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9978002199780022, "conta_segunda_via": 0.0005999400059994001, "conta_contestacao": 0.0005999400059994001, "sem_correspondencia": 0.000999900009999}, "confidence": 0.9874, "input_tokens": 164, "latency_ms": 20.488508999989108} +{"id": "g0026-conta_vencimento-longo_contexto-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.004300860172034406, "conta_vencimento": 0.9644928985797159, "cadastro_atualizacao": 0.004800960192038407, "conta_contestacao": 0.004800960192038407, "conta_explicacao": 0.004800960192038407, "conta_debito_automatico_digital": 0.005201040208041607, "conta_segunda_via": 0.004800960192038407, "sem_correspondencia": 0.00680136027205441}, "confidence": 0.8928, "input_tokens": 257, "latency_ms": 22.21599300000321} +{"id": "g0026-conta_vencimento-longo_contexto-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.8885888588858889, "recarga_nao_creditada": 0.04220422042204222, "negociacao_divida": 0.0014001400140014008, "recarga_realizar": 0.0014001400140014008, "conta_debito_automatico_digital": 0.0013001300130013006, "conta_contestacao": 0.0014001400140014008, "plano_consulta": 0.04190419041904192, "seguranca_perda_roubo": 0.001500150015001501, "conta_explicacao": 0.0014001400140014008, "roaming_pacote": 0.0013001300130013006, "seguranca_fraude": 0.0025002500250025012, "conta_segunda_via": 0.0013001300130013006, "parceiros_ofertas": 0.0013001300130013006, "internet_problema_conexao": 0.009100910091009105, "conta_pagamento_confirmacao": 0.0014001400140014008, "sem_correspondencia": 0.002000200020002001}, "confidence": 0.8079, "input_tokens": 313, "latency_ms": 23.33215199999472} +{"id": "g0026-conta_vencimento-longo_contexto-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.001000100010001, "conta_pagamento_confirmacao": 0.001000100010001, "conta_contestacao": 0.001000100010001, "conta_debito_automatico_digital": 0.0011001100110011003, "conta_vencimento": 0.9927992799279928, "conta_segunda_via": 0.0011001100110011003, "suporte_chip_esim": 0.001000100010001, "sem_correspondencia": 0.001000100010001}, "confidence": 0.9724, "input_tokens": 265, "latency_ms": 22.42553599998587} +{"id": "g0026-conta_vencimento-longo_contexto-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.003400656326671047, "seguranca_fraude": 0.00020003860745123809, "conta_debito_automatico_digital": 1.0001930372561904e-06, "beneficios_consulta": 0.00010001930372561904, "plano_troca": 1.0001930372561904e-06, "cancelamento_linha": 1.0001930372561904e-06, "conta_vencimento": 0.9621857018404552, "conta_pagamento_confirmacao": 0.02820544365062457, "portabilidade": 0.00020003860745123809, "suporte_sem_sinal": 1.0001930372561904e-06, "conta_contestacao": 1.0001930372561904e-06, "roaming_cobranca": 0.005301023097457809, "conta_segunda_via": 0.0003000579111768571, "negociacao_divida": 1.0001930372561904e-06, "cadastro_atualizacao": 1.0001930372561904e-06, "sem_correspondencia": 0.00010001930372561904}, "confidence": 0.9295, "input_tokens": 310, "latency_ms": 22.9480849999959} +{"id": "g0026-conta_vencimento-longo_contexto-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.00010002870823926465, "vas_consulta": 1.0002870823926465e-06, "suporte_sem_sinal": 1.0002870823926465e-06, "troca_numero": 1.0002870823926465e-06, "fidelidade_pontos": 1.0002870823926465e-06, "cadastro_atualizacao": 1.0002870823926465e-06, "conta_vencimento": 0.9984865656443397, "internet_pacote_adicional": 1.0002870823926465e-06, "conta_segunda_via": 1.0002870823926465e-06, "conta_debito_automatico_digital": 1.0002870823926465e-06, "recarga_saldo": 1.0002870823926465e-06, "seguranca_fraude": 1.0002870823926465e-06, "conta_contestacao": 1.0002870823926465e-06, "internet_problema_conexao": 0.001400401915349705, "conta_pagamento_confirmacao": 1.0002870823926465e-06, "sem_correspondencia": 1.0002870823926465e-06}, "confidence": 0.9945, "input_tokens": 310, "latency_ms": 22.807022999984383} +{"id": "g0026-conta_vencimento-longo_contexto-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"suporte_sem_sinal": 9.999930000489998e-07, "conta_segunda_via": 9.999930000489998e-07, "conta_explicacao": 9.999930000489998e-07, "conta_debito_automatico_digital": 9.999930000489998e-07, "conta_pagamento_confirmacao": 9.999930000489998e-07, "conta_vencimento": 0.9999930000489998, "conta_contestacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 255, "latency_ms": 21.76186899998811} +{"id": "g0026-conta_vencimento-longo_contexto-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9957004299570044, "conta_segunda_via": 0.0011998800119988001, "conta_contestacao": 0.0015998400159984002, "sem_correspondencia": 0.0014998500149985001}, "confidence": 0.977, "input_tokens": 154, "latency_ms": 20.956890999997313} +{"id": "g0026-conta_vencimento-longo_contexto-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_debito_automatico_digital": 0.029094181163767247, "seguranca_fraude": 0.10007998400319935, "conta_contestacao": 0.01249750049990002, "reclamacao_atendimento": 0.005098980203959208, "conta_explicacao": 0.014697060587882423, "conta_pagamento_confirmacao": 0.004799040191961607, "conta_segunda_via": 0.004799040191961607, "internet_consumo": 0.004799040191961607, "conta_vencimento": 0.8093381323735254, "plano_consulta": 0.005098980203959208, "internet_problema_conexao": 0.004799040191961607, "sem_correspondencia": 0.004899020195960808}, "confidence": 0.677, "input_tokens": 307, "latency_ms": 22.258273999995026} +{"id": "g0026-conta_vencimento-longo_contexto-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0076984603079384125, "conta_explicacao": 0.010497900419916018, "conta_contestacao": 0.006498700259948011, "conta_pagamento_confirmacao": 0.0061987602479504095, "fidelidade_resgate": 0.0061987602479504095, "conta_debito_automatico_digital": 0.0061987602479504095, "conta_vencimento": 0.949010197960408, "sem_correspondencia": 0.0076984603079384125}, "confidence": 0.8564, "input_tokens": 259, "latency_ms": 22.124329000007492} +{"id": "g0026-conta_vencimento-longo_contexto-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_vencimento": 0.014402880576115223, "conta_contestacao": 0.0036007201440288058, "seguranca_perda_roubo": 0.02350470094018804, "portabilidade": 0.0005001000200040008, "atendimento_humano": 0.00010002000400080016, "desconto_retencao": 0.00010002000400080016, "internet_problema_conexao": 0.00020004000800160032, "beneficios_consulta": 0.00010002000400080016, "conta_explicacao": 0.00010002000400080016, "suporte_sem_sinal": 0.00010002000400080016, "conta_debito_automatico_digital": 0.00010002000400080016, "bonus_nao_recebido": 0.00010002000400080016, "conta_segunda_via": 0.9567913582716543, "conta_pagamento_confirmacao": 0.00010002000400080016, "marketplace_pedido": 0.00010002000400080016, "sem_correspondencia": 0.00010002000400080016}, "confidence": 0.9178, "input_tokens": 312, "latency_ms": 22.28073700001687} +{"id": "g0026-conta_vencimento-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.294970502949705, "conta_contestacao": 0.0357964203579642, "conta_segunda_via": 0.13508649135086492, "sem_correspondencia": 0.5341465853414659}, "confidence": 0.2176, "input_tokens": 167, "latency_ms": 20.447447000009333} +{"id": "g0027-conta_vencimento-indireto_multiplo-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9621037896210379, "suporte_chip_esim": 0.0028997100289971, "conta_contestacao": 0.0032996700329967, "conta_pagamento_confirmacao": 0.0028997100289971, "conta_segunda_via": 0.0028997100289971, "conta_explicacao": 0.0156984301569843, "conta_debito_automatico_digital": 0.0031996800319968005, "sem_correspondencia": 0.006999300069993001}, "confidence": 0.892, "input_tokens": 272, "latency_ms": 21.509827000016912} +{"id": "g0027-conta_vencimento-indireto_multiplo-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.00020002000200020003, "reclamacao_atendimento": 0.00020002000200020003, "portabilidade": 0.001000100010001, "conta_contestacao": 0.0015001500150015003, "cadastro_atualizacao": 0.013001300130013, "seguranca_fraude": 0.0006000600060006, "conta_debito_automatico_digital": 0.00020002000200020003, "bonus_nao_recebido": 0.0003000300030003, "marketplace_pedido": 0.0006000600060006, "conta_explicacao": 0.00020002000200020003, "negociacao_divida": 0.00020002000200020003, "conta_segunda_via": 0.00020002000200020003, "beneficios_consulta": 0.00020002000200020003, "fidelidade_pontos": 0.00020002000200020003, "conta_vencimento": 0.9805980598059806, "sem_correspondencia": 0.0008000800080008001}, "confidence": 0.9554, "input_tokens": 302, "latency_ms": 22.391139000006888} +{"id": "g0027-conta_vencimento-indireto_multiplo-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 171, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.0016, "conta_segunda_via": 0.01, "conta_debito_automatico_digital": 0.0021, "conta_vencimento": 0.7056, "conta_explicacao": 0.0173, "recarga_nao_creditada": 0.0062, "seguranca_perda_roubo": 0.0192, "conta_contestacao": 0.0132, "suporte_configuracao": 0.0018, "internet_problema_conexao": 0.2033, "conta_pagamento_confirmacao": 0.0016, "sem_correspondencia": 0.0181}, "confidence": 0.6104, "input_tokens": 305, "latency_ms": 22.613204000009546} +{"id": "g0027-conta_vencimento-indireto_multiplo-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "conta_vencimento": 0.999993000049, "conta_debito_automatico_digital": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 259, "latency_ms": 21.803407999982483} +{"id": "g0027-conta_vencimento-indireto_multiplo-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.02420484096819364, "bonus_nao_recebido": 0.025005001000200047, "conta_vencimento": 0.4984996999399881, "conta_pagamento_confirmacao": 0.025005001000200047, "conta_contestacao": 0.02420484096819364, "conta_explicacao": 0.023504700940188042, "marketplace_compra": 0.02420484096819364, "conta_segunda_via": 0.023504700940188042, "recarga_nao_creditada": 0.023504700940188042, "suporte_sem_sinal": 0.02420484096819364, "conta_debito_automatico_digital": 0.023504700940188042, "sem_correspondencia": 0.26065213042608526}, "confidence": 0.3581, "input_tokens": 299, "latency_ms": 22.25862599999573} +{"id": "g0027-conta_vencimento-indireto_multiplo-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"marketplace_pedido": 9.999890001209987e-07, "conta_segunda_via": 9.999890001209987e-07, "conta_explicacao": 9.999890001209987e-07, "conta_contestacao": 9.999890001209987e-07, "seguranca_fraude": 9.999890001209987e-07, "troca_numero": 9.999890001209987e-07, "conta_debito_automatico_digital": 9.999890001209987e-07, "conta_pagamento_confirmacao": 9.999890001209987e-07, "recarga_nao_creditada": 9.999890001209987e-07, "plano_nova_linha": 9.999890001209987e-07, "conta_vencimento": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 21.402571000010084} +{"id": "g0027-conta_vencimento-indireto_multiplo-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0132, "internet_pacote_adicional": 0.0037, "plano_consulta": 0.0052, "beneficios_consulta": 0.0044, "suporte_chip_esim": 0.0035, "vas_consulta": 0.0035, "conta_debito_automatico_digital": 0.0069, "recarga_realizar": 0.0035, "conta_pagamento_confirmacao": 0.0026, "reclamacao_atendimento": 0.0033, "conta_contestacao": 0.0038, "negociacao_divida": 0.0363, "conta_vencimento": 0.9011, "conta_segunda_via": 0.0034, "suporte_sem_sinal": 0.0018, "sem_correspondencia": 0.0038}, "confidence": 0.8036, "input_tokens": 315, "latency_ms": 22.04269399999248} +{"id": "g0027-conta_vencimento-indireto_multiplo-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_contestacao": 0.000999900009999, "suporte_configuracao": 0.000999900009999, "conta_pagamento_confirmacao": 0.0008999100089991, "conta_vencimento": 0.9894010598940106, "conta_segunda_via": 0.000999900009999, "vas_contratacao": 0.0008999100089991, "conta_explicacao": 0.0008999100089991, "bonus_nao_recebido": 0.000999900009999, "conta_debito_automatico_digital": 0.000999900009999, "fidelidade_pontos": 0.000999900009999, "internet_problema_conexao": 0.000999900009999, "sem_correspondencia": 0.0008999100089991}, "confidence": 0.9663, "input_tokens": 298, "latency_ms": 21.3485189999858} +{"id": "g0027-conta_vencimento-indireto_multiplo-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9997, "conta_segunda_via": 0.0001, "conta_contestacao": 0.0001, "sem_correspondencia": 0.0001}, "confidence": 0.9981, "input_tokens": 162, "latency_ms": 20.427793000010297} +{"id": "g0027-conta_vencimento-indireto_multiplo-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 168, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"vas_cancelamento": 0.0001, "recarga_nao_creditada": 0.0001, "seguranca_perda_roubo": 0.0001, "marketplace_compra": 0.0001, "vas_consulta": 0.0001, "cadastro_atualizacao": 0.0001, "seguranca_fraude": 0.0001, "conta_vencimento": 0.136, "conta_pagamento_confirmacao": 0.0001, "roaming_pacote": 0.0001, "conta_contestacao": 0.0001, "negociacao_religacao": 0.0033, "conta_segunda_via": 0.8594, "conta_debito_automatico_digital": 0.0001, "conta_explicacao": 0.0001, "sem_correspondencia": 0.0001}, "confidence": 0.8439, "input_tokens": 317, "latency_ms": 22.170339999973976} +{"id": "g0027-conta_vencimento-indireto_multiplo-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.0021997800219978004, "conta_pagamento_confirmacao": 0.0017998200179982, "conta_segunda_via": 0.0021997800219978004, "conta_contestacao": 0.0017998200179982, "conta_debito_automatico_digital": 0.04939506049395061, "seguranca_fraude": 0.0027997200279972004, "conta_vencimento": 0.8892110788921108, "conta_explicacao": 0.019198080191980802, "marketplace_pedido": 0.0018998100189981002, "suporte_sem_sinal": 0.0017998200179982, "parceiros_ofertas": 0.004999500049995001, "cadastro_atualizacao": 0.001999800019998, "internet_consumo": 0.012998700129987, "marketplace_compra": 0.0022997700229977, "negociacao_divida": 0.0022997700229977, "sem_correspondencia": 0.0030996900309969004}, "confidence": 0.7983, "input_tokens": 303, "latency_ms": 21.68065999998703} +{"id": "g0027-conta_vencimento-indireto_multiplo-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 187, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 9.999970000090002e-07, "conta_vencimento": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 168, "latency_ms": 20.03688300001727} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"recarga_realizar": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "reclamacao_atendimento": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "conta_debito_automatico_digital": 0.9999850002249969, "conta_contestacao": 9.99985000224997e-07, "seguranca_fraude": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 0.9999, "input_tokens": 313, "latency_ms": 21.803302999984453} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0143, "recarga_realizar": 0.0692, "conta_explicacao": 0.0835, "conta_contestacao": 0.0343, "conta_pagamento_confirmacao": 0.0115, "conta_segunda_via": 0.0917, "conta_debito_automatico_digital": 0.0784, "sem_correspondencia": 0.6171}, "confidence": 0.3573, "input_tokens": 254, "latency_ms": 21.386007000018026} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 121, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 1.0004872372845573e-06, "conta_pagamento_confirmacao": 1.0004872372845573e-06, "conta_segunda_via": 1.0004872372845573e-06, "conta_explicacao": 1.0004872372845573e-06, "internet_pacote_adicional": 1.0004872372845573e-06, "conta_debito_automatico_digital": 0.9974857755727037, "plano_consulta": 1.0004872372845573e-06, "conta_contestacao": 1.0004872372845573e-06, "negociacao_religacao": 0.0015007308559268362, "suporte_sem_sinal": 1.0004872372845573e-06, "marketplace_pedido": 1.0004872372845573e-06, "conta_vencimento": 1.0004872372845573e-06, "reclamacao_atendimento": 1.0004872372845573e-06, "seguranca_fraude": 0.0010004872372845574, "cadastro_atualizacao": 1.0004872372845573e-06, "sem_correspondencia": 1.0004872372845573e-06}, "confidence": 0.991, "input_tokens": 303, "latency_ms": 21.98683999998252} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9993000000000001, "conta_contestacao": 0.00030000000000000003, "conta_segunda_via": 0.00030000000000000003, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9954, "input_tokens": 171, "latency_ms": 20.55803199999673} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 1.0000850072256139e-06, "reclamacao_atendimento": 1.0000850072256139e-06, "suporte_sem_sinal": 1.0000850072256139e-06, "desconto_retencao": 1.0000850072256139e-06, "conta_explicacao": 1.0000850072256139e-06, "plano_consulta": 1.0000850072256139e-06, "conta_debito_automatico_digital": 0.9999849987248914, "roaming_cobranca": 1.0000850072256139e-06, "conta_contestacao": 1.0000850072256139e-06, "conta_vencimento": 1.0000850072256139e-06, "roaming_pacote": 1.0000850072256139e-06, "suporte_chip_esim": 1.0000850072256139e-06, "plano_troca": 1.0000850072256139e-06, "portabilidade": 1.0000850072256139e-06, "conta_pagamento_confirmacao": 1.0000850072256139e-06, "sem_correspondencia": 1.0000850072256139e-06}, "confidence": 0.9997, "input_tokens": 316, "latency_ms": 21.858446999999614} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"desconto_retencao": 0.020202020202020207, "seguranca_perda_roubo": 0.37303730373037314, "portabilidade": 0.007500750075007502, "plano_nova_linha": 0.0007000700070007002, "vas_cancelamento": 0.014601460146014605, "conta_pagamento_confirmacao": 0.0007000700070007002, "conta_vencimento": 0.006100610061006102, "conta_contestacao": 0.12841284128412842, "conta_explicacao": 0.04730473047304732, "fidelidade_resgate": 0.003300330033003301, "cancelamento_linha": 0.04640464046404641, "atendimento_humano": 0.0007000700070007002, "conta_segunda_via": 0.011601160116011602, "suporte_sem_sinal": 0.0007000700070007002, "conta_debito_automatico_digital": 0.024602460246024607, "sem_correspondencia": 0.3141314131413142}, "confidence": 0.3967, "input_tokens": 302, "latency_ms": 21.677979999992658} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 0.0003000900270081024, "fidelidade_resgate": 0.0003000900270081024, "bonus_nao_recebido": 0.0003000900270081024, "suporte_chip_esim": 0.001600480144043213, "vas_contratacao": 0.0019005701710513153, "reclamacao_atendimento": 0.0003000900270081024, "conta_vencimento": 0.0003000900270081024, "vas_cancelamento": 0.0003000900270081024, "conta_pagamento_confirmacao": 0.0003000900270081024, "fidelidade_pontos": 0.0003000900270081024, "roaming_pacote": 0.0012003601080324095, "conta_segunda_via": 0.0003000900270081024, "conta_contestacao": 0.0003000900270081024, "cadastro_atualizacao": 0.003100930279083725, "conta_debito_automatico_digital": 0.9888966690007002, "sem_correspondencia": 0.0003000900270081024}, "confidence": 0.9681, "input_tokens": 305, "latency_ms": 21.896244000004117} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_vencimento": 0.14151415141514154, "internet_problema_conexao": 0.015001500150015005, "bonus_nao_recebido": 0.00030003000300030005, "negociacao_divida": 0.004600460046004601, "conta_contestacao": 0.00030003000300030005, "conta_segunda_via": 0.04520452045204521, "internet_consumo": 0.0010001000100010003, "vas_contratacao": 0.02450245024502451, "plano_consulta": 0.00010001000100010004, "conta_debito_automatico_digital": 0.047804780478047815, "conta_explicacao": 0.00020002000200020008, "conta_pagamento_confirmacao": 0.00010001000100010004, "portabilidade": 0.00010001000100010004, "marketplace_compra": 0.00010001000100010004, "vas_cancelamento": 0.718771877187719, "sem_correspondencia": 0.00040004000400040016}, "confidence": 0.6395, "input_tokens": 307, "latency_ms": 21.87185099998601} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_problema_conexao": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "vas_consulta": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "conta_debito_automatico_digital": 0.9999850002249974, "conta_contestacao": 9.999850002249973e-07, "conta_vencimento": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "plano_troca": 9.999850002249973e-07, "atendimento_humano": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "roaming_cobranca": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 311, "latency_ms": 22.15394600000309} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 125, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0480951904809519, "conta_explicacao": 0.08709129087091291, "conta_vencimento": 0.021997800219978002, "suporte_configuracao": 0.0417958204179582, "conta_segunda_via": 0.0423957604239576, "conta_pagamento_confirmacao": 0.022697730226977304, "conta_debito_automatico_digital": 0.69003099690031, "sem_correspondencia": 0.04589541045895411}, "confidence": 0.4266, "input_tokens": 258, "latency_ms": 21.290819000000738} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0005000500050005002, "conta_explicacao": 0.00010001000100010003, "parceiros_ofertas": 0.00030003000300030005, "conta_segunda_via": 0.0008000800080008002, "conta_debito_automatico_digital": 0.9970997099709972, "internet_pacote_adicional": 0.00030003000300030005, "conta_pagamento_confirmacao": 0.00010001000100010003, "beneficios_consulta": 0.00010001000100010003, "roaming_cobranca": 0.00010001000100010003, "conta_vencimento": 0.00010001000100010003, "plano_troca": 0.00010001000100010003, "sem_correspondencia": 0.0004000400040004001}, "confidence": 0.9892, "input_tokens": 297, "latency_ms": 21.41544599999179} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_pacote": 0.007898420315936813, "suporte_sem_sinal": 9.998000399920017e-05, "bonus_nao_recebido": 0.0003999200159968007, "recarga_saldo": 9.998000399920017e-05, "conta_explicacao": 9.998000399920017e-05, "seguranca_perda_roubo": 0.9438112377524495, "seguranca_fraude": 0.017196560687862426, "beneficios_consulta": 9.998000399920017e-05, "conta_vencimento": 0.00019996000799840034, "conta_segunda_via": 0.01329734053189362, "marketplace_pedido": 0.0018996200759848032, "internet_consumo": 0.00029994001199760045, "conta_contestacao": 9.998000399920017e-05, "conta_debito_automatico_digital": 0.013897220555888821, "conta_pagamento_confirmacao": 9.998000399920017e-05, "sem_correspondencia": 0.0004999000199960008}, "confidence": 0.8894, "input_tokens": 310, "latency_ms": 21.775306999984423} +{"id": "g0032-conta_debito_automatico_digital-emocional-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"bonus_nao_recebido": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "troca_numero": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "conta_debito_automatico_digital": 0.9999850002249969, "parceiros_ofertas": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 295, "latency_ms": 21.507219999989502} +{"id": "g0032-conta_debito_automatico_digital-emocional-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 105, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"troca_numero": 0.15741574157415741, "conta_vencimento": 0.008000800080008, "parceiros_ofertas": 0.029302930293029304, "suporte_sem_sinal": 0.026302630263026303, "suporte_chip_esim": 0.007300730073007301, "conta_segunda_via": 0.028402840284028404, "conta_explicacao": 0.149014901490149, "conta_pagamento_confirmacao": 0.0069006900690069, "negociacao_divida": 0.006600660066006601, "conta_debito_automatico_digital": 0.34503450345034503, "conta_contestacao": 0.017201720172017203, "sem_correspondencia": 0.21852185218521852}, "confidence": 0.281, "input_tokens": 286, "latency_ms": 21.212903000019878} +{"id": "g0032-conta_debito_automatico_digital-emocional-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"parceiros_ofertas": 9.999890001209992e-07, "conta_pagamento_confirmacao": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "conta_debito_automatico_digital": 0.9999890001209991, "conta_segunda_via": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "vas_consulta": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 279, "latency_ms": 21.242241999999578} +{"id": "g0032-conta_debito_automatico_digital-emocional-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_compra": 9.999850002249973e-07, "roaming_duvida": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "conta_debito_automatico_digital": 0.9999850002249974, "plano_troca": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "conta_vencimento": 9.999850002249973e-07, "reclamacao_atendimento": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 293, "latency_ms": 21.57473500000151} +{"id": "g0032-conta_debito_automatico_digital-emocional-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0125, "conta_debito_automatico_digital": 0.9779, "conta_segunda_via": 0.0047, "sem_correspondencia": 0.0049}, "confidence": 0.9076, "input_tokens": 155, "latency_ms": 20.66995100000213} +{"id": "g0032-conta_debito_automatico_digital-emocional-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.7448000000000001, "conta_debito_automatico_digital": 0.22190000000000001, "atendimento_humano": 0.0007000000000000001, "conta_explicacao": 0.0005000000000000001, "conta_contestacao": 0.0009000000000000001, "roaming_cobranca": 0.0012000000000000001, "seguranca_perda_roubo": 0.014900000000000002, "conta_pagamento_confirmacao": 0.0004000000000000001, "internet_problema_conexao": 0.0005000000000000001, "conta_vencimento": 0.012000000000000002, "negociacao_divida": 0.0010000000000000002, "sem_correspondencia": 0.0012000000000000001}, "confidence": 0.7126, "input_tokens": 286, "latency_ms": 21.359186000012187} +{"id": "g0032-conta_debito_automatico_digital-emocional-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "conta_debito_automatico_digital": 0.999993000049, "conta_explicacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 246, "latency_ms": 21.63617799999429} +{"id": "g0032-conta_debito_automatico_digital-emocional-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.03640000000000001, "conta_segunda_via": 0.007100000000000002, "conta_explicacao": 0.0012000000000000001, "conta_debito_automatico_digital": 0.9399000000000002, "conta_vencimento": 0.0015000000000000005, "conta_pagamento_confirmacao": 0.0012000000000000001, "plano_consulta": 0.0011000000000000003, "sem_correspondencia": 0.011600000000000001}, "confidence": 0.8562, "input_tokens": 238, "latency_ms": 21.575929999983146} +{"id": "g0032-conta_debito_automatico_digital-emocional-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9979997999799981, "conta_segunda_via": 0.0011001100110011003, "conta_contestacao": 0.00020002000200020005, "vas_consulta": 0.00010001000100010003, "conta_pagamento_confirmacao": 0.00010001000100010003, "conta_explicacao": 0.00010001000100010003, "conta_vencimento": 0.00010001000100010003, "sem_correspondencia": 0.00030003000300030005}, "confidence": 0.9914, "input_tokens": 236, "latency_ms": 21.800949999999375} +{"id": "g0032-conta_debito_automatico_digital-emocional-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_pacote_adicional": 0.012501250125012502, "conta_segunda_via": 0.0129012901290129, "conta_debito_automatico_digital": 0.903890389038904, "conta_pagamento_confirmacao": 0.012501250125012502, "conta_contestacao": 0.0121012101210121, "conta_explicacao": 0.0121012101210121, "conta_vencimento": 0.0121012101210121, "sem_correspondencia": 0.0219021902190219}, "confidence": 0.759, "input_tokens": 242, "latency_ms": 21.7482440000083} +{"id": "g0032-conta_debito_automatico_digital-emocional-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9999970000090003, "conta_segunda_via": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 164, "latency_ms": 20.415337000002864} +{"id": "g0032-conta_debito_automatico_digital-emocional-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.1224, "conta_debito_automatico_digital": 0.8428, "conta_contestacao": 0.0159, "sem_correspondencia": 0.0189}, "confidence": 0.6089, "input_tokens": 156, "latency_ms": 20.56268499998737} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0233, "conta_debito_automatico_digital": 0.0282, "conta_segunda_via": 0.016, "sem_correspondencia": 0.9325}, "confidence": 0.7694, "input_tokens": 164, "latency_ms": 20.975136999993538} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999970000090003, "cancelamento_linha": 9.999970000090002e-07, "portabilidade": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 134, "latency_ms": 21.03309899999317} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_pedido": 0.0038000000000000004, "atendimento_humano": 0.00030000000000000003, "fidelidade_resgate": 0.00020000000000000004, "marketplace_compra": 0.021500000000000002, "conta_debito_automatico_digital": 0.8824000000000001, "conta_pagamento_confirmacao": 0.00030000000000000003, "reclamacao_atendimento": 0.00020000000000000004, "conta_segunda_via": 0.08140000000000001, "conta_contestacao": 0.00030000000000000003, "conta_explicacao": 0.00020000000000000004, "conta_vencimento": 0.006200000000000001, "sem_correspondencia": 0.0032000000000000006}, "confidence": 0.8066, "input_tokens": 284, "latency_ms": 22.25929100001167} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "conta_debito_automatico_digital": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 237, "latency_ms": 21.520470000012892} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9999970000090003, "conta_segunda_via": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 154, "latency_ms": 20.586237000003393} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 0.0279027902790279, "conta_segunda_via": 0.0279027902790279, "conta_pagamento_confirmacao": 0.0142014201420142, "cancelamento_linha": 0.015601560156015598, "roaming_pacote": 0.14151415141514148, "parceiros_ofertas": 0.0142014201420142, "suporte_chip_esim": 0.4258425842584258, "conta_vencimento": 0.014701470147014698, "negociacao_religacao": 0.0142014201420142, "cadastro_atualizacao": 0.27492749274927486, "conta_explicacao": 0.0138013801380138, "sem_correspondencia": 0.0152015201520152}, "confidence": 0.3457, "input_tokens": 271, "latency_ms": 22.62916700001938} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.004399560043995601, "conta_contestacao": 0.0012998700129987, "conta_explicacao": 0.0065993400659934, "conta_segunda_via": 0.1312868713128687, "conta_vencimento": 0.11698830116988301, "conta_pagamento_confirmacao": 0.0007999200079992001, "roaming_cobranca": 0.0007999200079992001, "sem_correspondencia": 0.7378262173782622}, "confidence": 0.6063, "input_tokens": 237, "latency_ms": 21.511641999978792} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9966003399660036, "conta_pagamento_confirmacao": 9.999000099990004e-05, "conta_contestacao": 0.0004999500049995001, "conta_vencimento": 0.00039996000399960017, "conta_explicacao": 0.00019998000199980009, "conta_segunda_via": 0.0014998500149985005, "marketplace_compra": 0.0004999500049995001, "sem_correspondencia": 0.00019998000199980009}, "confidence": 0.9867, "input_tokens": 249, "latency_ms": 21.487299999989773} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0698, "conta_contestacao": 0.36, "conta_debito_automatico_digital": 0.2717, "sem_correspondencia": 0.2985}, "confidence": 0.085, "input_tokens": 151, "latency_ms": 20.70596599997998} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9708000000000001, "vas_cancelamento": 0.0025000000000000005, "conta_segunda_via": 0.0009000000000000001, "conta_explicacao": 0.011900000000000003, "conta_vencimento": 0.0012000000000000001, "conta_contestacao": 0.004900000000000001, "conta_pagamento_confirmacao": 0.006300000000000001, "sem_correspondencia": 0.0015000000000000002}, "confidence": 0.9141, "input_tokens": 242, "latency_ms": 21.642143999997643} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9999850002249978, "recarga_saldo": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "conta_vencimento": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "suporte_sem_sinal": 9.999850002249977e-07, "vas_contratacao": 9.999850002249977e-07, "conta_explicacao": 9.999850002249977e-07, "marketplace_compra": 9.999850002249977e-07, "conta_segunda_via": 9.999850002249977e-07, "bonus_nao_recebido": 9.999850002249977e-07, "conta_debito_automatico_digital": 9.999850002249977e-07, "atendimento_humano": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 22.409965999997894} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9806019398060194, "conta_segunda_via": 0.0064993500649935, "conta_contestacao": 0.004299570042995701, "sem_correspondencia": 0.008599140085991401}, "confidence": 0.9165, "input_tokens": 154, "latency_ms": 20.51281699999663} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.971002899710029, "negociacao_religacao": 0.004299570042995701, "conta_segunda_via": 0.013898610138986101, "sem_correspondencia": 0.010798920107989201}, "confidence": 0.8846, "input_tokens": 145, "latency_ms": 20.457030999978087} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.006000000000000001, "conta_contestacao": 0.0058000000000000005, "negociacao_religacao": 0.0038000000000000004, "conta_pagamento_confirmacao": 0.9570000000000001, "conta_explicacao": 0.005300000000000001, "conta_segunda_via": 0.0038000000000000004, "conta_debito_automatico_digital": 0.0038000000000000004, "sem_correspondencia": 0.014500000000000002}, "confidence": 0.8772, "input_tokens": 232, "latency_ms": 21.04155499998228} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 9.999000099990002e-05, "conta_segunda_via": 9.999000099990002e-05, "conta_pagamento_confirmacao": 0.9997000299970004, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9983, "input_tokens": 150, "latency_ms": 20.746814999995422} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.09470947094709471, "conta_segunda_via": 0.013401340134013402, "fidelidade_pontos": 0.012601260126012601, "recarga_realizar": 0.012601260126012601, "negociacao_divida": 0.012601260126012601, "conta_explicacao": 0.024702470247024703, "conta_vencimento": 0.0251025102510251, "parceiros_ofertas": 0.012601260126012601, "conta_pagamento_confirmacao": 0.013001300130013, "conta_debito_automatico_digital": 0.012601260126012601, "negociacao_religacao": 0.012601260126012601, "sem_correspondencia": 0.7534753475347534}, "confidence": 0.5711, "input_tokens": 284, "latency_ms": 21.985098000016023} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.008599140085991401, "conta_pagamento_confirmacao": 0.8525147485251475, "negociacao_religacao": 0.0044995500449955, "sem_correspondencia": 0.13438656134386562}, "confidence": 0.6605, "input_tokens": 140, "latency_ms": 20.436045999986163} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.001800176417288894, "conta_debito_automatico_digital": 0.00010000980096049412, "conta_contestacao": 0.08700852683562987, "bonus_nao_recebido": 1.0000980096049412e-06, "negociacao_religacao": 0.00010000980096049412, "conta_segunda_via": 0.002300225422091365, "atendimento_humano": 0.0007000686067234589, "conta_explicacao": 0.0007000686067234589, "beneficios_consulta": 1.0000980096049412e-06, "marketplace_compra": 0.00020001960192098824, "conta_pagamento_confirmacao": 0.9069888849107213, "sem_correspondencia": 0.00010000980096049412}, "confidence": 0.8626, "input_tokens": 282, "latency_ms": 22.159504000001107} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0087, "conta_pagamento_confirmacao": 0.9681, "conta_segunda_via": 0.0026, "sem_correspondencia": 0.0206}, "confidence": 0.8789, "input_tokens": 151, "latency_ms": 20.58739599999626} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 9.998970106079075e-05, "plano_consulta": 0.0001999794021215815, "negociacao_religacao": 0.0004999485053039537, "conta_explicacao": 9.998970106079075e-05, "conta_vencimento": 9.998970106079075e-05, "marketplace_compra": 9.998970106079075e-05, "conta_contestacao": 9.998970106079075e-05, "troca_numero": 0.003599629238188467, "suporte_sem_sinal": 9.998970106079074e-07, "conta_pagamento_confirmacao": 0.002599732227580559, "conta_segunda_via": 9.998970106079075e-05, "bonus_nao_recebido": 9.998970106079075e-05, "seguranca_perda_roubo": 9.998970106079074e-07, "parceiros_ofertas": 9.998970106079074e-07, "conta_debito_automatico_digital": 0.9922977933272873, "sem_correspondencia": 9.998970106079075e-05}, "confidence": 0.9798, "input_tokens": 288, "latency_ms": 21.698123000021496} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"recarga_saldo": 0.012498750124987502, "plano_troca": 0.0008999100089991, "desconto_retencao": 0.0007999200079992001, "conta_explicacao": 0.0015998400159984002, "conta_pagamento_confirmacao": 0.8287171282871713, "negociacao_religacao": 0.0011998800119988001, "seguranca_perda_roubo": 0.0013998600139986002, "conta_debito_automatico_digital": 0.026897310268973105, "fidelidade_resgate": 0.060193980601939805, "conta_vencimento": 0.025597440255974404, "negociacao_divida": 0.000999900009999, "conta_segunda_via": 0.0010998900109989002, "seguranca_fraude": 0.0045995400459954, "conta_contestacao": 0.0058994100589941, "internet_problema_conexao": 0.012498750124987502, "sem_correspondencia": 0.015098490150984903}, "confidence": 0.7124, "input_tokens": 288, "latency_ms": 21.717633999998043} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 9.99997000009e-07, "negociacao_religacao": 9.99997000009e-07, "conta_pagamento_confirmacao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 148, "latency_ms": 20.920208999996248} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.009001800360072013, "seguranca_fraude": 0.0012002400480096017, "suporte_configuracao": 0.00010002000400080016, "reclamacao_atendimento": 0.00010002000400080016, "internet_problema_conexao": 0.005101020204040808, "conta_contestacao": 0.00010002000400080016, "conta_explicacao": 0.011502300460092018, "cadastro_atualizacao": 0.00010002000400080016, "conta_vencimento": 0.0003000600120024004, "conta_pagamento_confirmacao": 0.9675935187037408, "roaming_cobranca": 0.00010002000400080016, "negociacao_religacao": 0.00010002000400080016, "conta_debito_automatico_digital": 0.0006001200240048009, "portabilidade": 0.002100420084016803, "parceiros_ofertas": 0.00010002000400080016, "sem_correspondencia": 0.001900380076015203}, "confidence": 0.9276, "input_tokens": 288, "latency_ms": 21.91825799999947} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.0029002900290029, "conta_pagamento_confirmacao": 0.026102610261026105, "negociacao_religacao": 0.0053005300530053, "sem_correspondencia": 0.9656965696569657}, "confidence": 0.8745, "input_tokens": 146, "latency_ms": 21.05011000000445} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.522052205220522, "conta_pagamento_confirmacao": 0.3241324132413241, "conta_vencimento": 0.025002500250025, "conta_segunda_via": 0.011601160116011599, "negociacao_religacao": 0.0113011301130113, "conta_contestacao": 0.0238023802380238, "conta_debito_automatico_digital": 0.0109010901090109, "sem_correspondencia": 0.07120712071207119}, "confidence": 0.4106, "input_tokens": 241, "latency_ms": 21.901839999998174} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 1.0001880353506457e-06, "conta_pagamento_confirmacao": 0.8755646061459552, "cadastro_atualizacao": 1.0001880353506457e-06, "marketplace_compra": 1.0001880353506457e-06, "conta_debito_automatico_digital": 1.0001880353506457e-06, "vas_cancelamento": 1.0001880353506457e-06, "troca_numero": 1.0001880353506457e-06, "conta_vencimento": 0.035606694058482984, "conta_segunda_via": 0.08671630266490098, "negociacao_religacao": 1.0001880353506457e-06, "conta_explicacao": 1.0001880353506457e-06, "conta_contestacao": 1.0001880353506457e-06, "bonus_nao_recebido": 0.002100394874236356, "internet_pacote_adicional": 1.0001880353506457e-06, "fidelidade_pontos": 1.0001880353506457e-06, "sem_correspondencia": 1.0001880353506457e-06}, "confidence": 0.8331, "input_tokens": 290, "latency_ms": 22.871662000000015} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.2385, "conta_pagamento_confirmacao": 0.5902, "negociacao_religacao": 0.0333, "sem_correspondencia": 0.138}, "confidence": 0.25, "input_tokens": 157, "latency_ms": 20.410437999998976} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.032296770322967704, "conta_segunda_via": 0.0059994000599940004, "conta_pagamento_confirmacao": 0.9182081791820818, "sem_correspondencia": 0.043495650434956505}, "confidence": 0.7432, "input_tokens": 151, "latency_ms": 20.508800999976984} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0008, "negociacao_religacao": 0.0012, "conta_pagamento_confirmacao": 0.9963, "sem_correspondencia": 0.0017}, "confidence": 0.9794, "input_tokens": 160, "latency_ms": 19.975931999994145} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0005000500050005002, "conta_pagamento_confirmacao": 0.9991999199919993, "negociacao_religacao": 0.00010001000100010003, "sem_correspondencia": 0.00020002000200020005}, "confidence": 0.9945, "input_tokens": 151, "latency_ms": 20.551374000007172} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.9999930000490003, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "negociacao_religacao": 9.999930000490002e-07, "conta_vencimento": 9.999930000490002e-07, "conta_explicacao": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 245, "latency_ms": 21.638581999980033} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 1.0000860073966358e-06, "internet_problema_conexao": 1.0000860073966358e-06, "suporte_configuracao": 1.0000860073966358e-06, "conta_pagamento_confirmacao": 0.0021001806155329355, "negociacao_religacao": 1.0000860073966358e-06, "roaming_pacote": 1.0000860073966358e-06, "conta_explicacao": 1.0000860073966358e-06, "conta_segunda_via": 1.0000860073966358e-06, "cancelamento_linha": 1.0000860073966358e-06, "conta_vencimento": 1.0000860073966358e-06, "vas_consulta": 1.0000860073966358e-06, "conta_debito_automatico_digital": 0.9978858181803634, "suporte_chip_esim": 1.0000860073966358e-06, "marketplace_compra": 1.0000860073966358e-06, "plano_consulta": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.9943, "input_tokens": 292, "latency_ms": 22.705403000003344} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9944934823873444, "cadastro_atualizacao": 0.0036003384318125903, "conta_explicacao": 0.00020001880176736614, "suporte_chip_esim": 1.0000940088368307e-06, "negociacao_religacao": 1.0000940088368307e-06, "portabilidade": 0.00020001880176736614, "parceiros_ofertas": 1.0000940088368307e-06, "internet_pacote_adicional": 1.0000940088368307e-06, "conta_vencimento": 0.0004000376035347323, "conta_pagamento_confirmacao": 0.00010000940088368307, "seguranca_perda_roubo": 1.0000940088368307e-06, "conta_segunda_via": 0.0004000376035347323, "conta_debito_automatico_digital": 0.00020001880176736614, "negociacao_divida": 1.0000940088368307e-06, "vas_contratacao": 0.00010000940088368307, "sem_correspondencia": 0.0003000282026510492}, "confidence": 0.9846, "input_tokens": 297, "latency_ms": 22.374568999993016} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"beneficios_consulta": 9.999860001959975e-07, "conta_debito_automatico_digital": 0.999886001595978, "recarga_realizar": 9.999860001959975e-07, "internet_problema_conexao": 9.999860001959975e-07, "marketplace_compra": 9.999860001959975e-07, "cancelamento_linha": 9.999860001959975e-07, "desconto_retencao": 9.999860001959975e-07, "conta_contestacao": 9.999860001959975e-07, "conta_segunda_via": 9.999860001959976e-05, "negociacao_religacao": 9.999860001959975e-07, "conta_vencimento": 9.999860001959975e-07, "portabilidade": 9.999860001959975e-07, "recarga_saldo": 9.999860001959975e-07, "conta_explicacao": 9.999860001959975e-07, "atendimento_humano": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9995, "input_tokens": 292, "latency_ms": 22.272947000004706} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"plano_troca": 1.0001880353506459e-06, "roaming_cobranca": 1.0001880353506459e-06, "conta_debito_automatico_digital": 0.006401203426244134, "conta_contestacao": 0.0002000376070701292, "portabilidade": 0.0039007333378675187, "troca_numero": 1.0001880353506459e-06, "conta_vencimento": 1.0001880353506459e-06, "conta_explicacao": 1.0001880353506459e-06, "internet_pacote_adicional": 1.0001880353506459e-06, "negociacao_religacao": 1.0001880353506459e-06, "marketplace_compra": 1.0001880353506459e-06, "conta_segunda_via": 1.0001880353506459e-06, "parceiros_ofertas": 1.0001880353506459e-06, "conta_pagamento_confirmacao": 0.9894860233723939, "reclamacao_atendimento": 1.0001880353506459e-06, "sem_correspondencia": 1.0001880353506459e-06}, "confidence": 0.9753, "input_tokens": 291, "latency_ms": 22.37950500000352} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.005398920215956809, "conta_contestacao": 0.00569886022795441, "desconto_retencao": 0.02509498100379924, "atendimento_humano": 0.00029994001199760045, "conta_segunda_via": 0.0026994601079784043, "vas_contratacao": 0.006398720255948811, "conta_vencimento": 0.0006998600279944011, "negociacao_divida": 9.998000399920017e-05, "cancelamento_linha": 0.00029994001199760045, "beneficios_consulta": 0.00019996000799840034, "plano_troca": 9.998000399920017e-05, "conta_pagamento_confirmacao": 0.9509098180363927, "negociacao_religacao": 0.00019996000799840034, "vas_consulta": 0.00019996000799840034, "conta_debito_automatico_digital": 0.00019996000799840034, "sem_correspondencia": 0.0014997000599880025}, "confidence": 0.9014, "input_tokens": 294, "latency_ms": 22.376331999993226} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1443, "conta_segunda_via": 0.1443, "negociacao_religacao": 0.0337, "sem_correspondencia": 0.6777}, "confidence": 0.3243, "input_tokens": 168, "latency_ms": 19.811301000004278} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.5969403059694031, "suporte_chip_esim": 0.0037996200379962005, "conta_contestacao": 0.0037996200379962005, "negociacao_religacao": 0.20787921207879212, "recarga_saldo": 0.0073992600739926015, "conta_vencimento": 0.004899510048995101, "conta_segunda_via": 0.0038996100389961, "conta_pagamento_confirmacao": 0.0037996200379962005, "conta_debito_automatico_digital": 0.0037996200379962005, "conta_explicacao": 0.0071992800719928, "internet_problema_conexao": 0.12128787121287872, "sem_correspondencia": 0.0352964703529647}, "confidence": 0.5123, "input_tokens": 290, "latency_ms": 22.110714999996617} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 179, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.6562, "negociacao_religacao": 0.0108, "conta_segunda_via": 0.0155, "sem_correspondencia": 0.3175}, "confidence": 0.4559, "input_tokens": 175, "latency_ms": 20.70568099998127} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0261, "negociacao_religacao": 0.0179, "conta_pagamento_confirmacao": 0.8149, "sem_correspondencia": 0.1411}, "confidence": 0.5598, "input_tokens": 164, "latency_ms": 20.566229000024805} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"suporte_configuracao": 0.009200000000000002, "fidelidade_resgate": 0.9187000000000002, "conta_vencimento": 0.020500000000000004, "negociacao_religacao": 0.006600000000000002, "conta_segunda_via": 0.004300000000000001, "conta_pagamento_confirmacao": 0.0065000000000000014, "conta_debito_automatico_digital": 0.0010000000000000002, "recarga_realizar": 0.0022000000000000006, "internet_consumo": 0.00040000000000000013, "conta_contestacao": 0.009200000000000002, "conta_explicacao": 0.003200000000000001, "sem_correspondencia": 0.018200000000000004}, "confidence": 0.8196, "input_tokens": 317, "latency_ms": 22.555600000004006} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_debito_automatico_digital": 0.00020002000200020005, "vas_cancelamento": 0.004000400040004001, "conta_explicacao": 0.00010001000100010003, "negociacao_divida": 0.00020002000200020005, "conta_segunda_via": 0.00010001000100010003, "portabilidade": 0.009600960096009602, "conta_pagamento_confirmacao": 0.9777977797779779, "troca_numero": 0.0011001100110011003, "vas_contratacao": 0.0030003000300030005, "fidelidade_pontos": 0.0004000400040004001, "conta_contestacao": 0.00010001000100010003, "reclamacao_atendimento": 0.0028002800280028006, "negociacao_religacao": 0.00010001000100010003, "conta_vencimento": 0.00020002000200020005, "roaming_cobranca": 0.00010001000100010003, "sem_correspondencia": 0.00020002000200020005}, "confidence": 0.9476, "input_tokens": 302, "latency_ms": 22.45475099999794} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao", "negociacao_religacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_duvida": 0.019598040195980403, "vas_consulta": 0.019598040195980403, "conta_segunda_via": 0.20737926207379262, "fidelidade_resgate": 0.0201979802019798, "conta_contestacao": 0.07629237076292371, "suporte_sem_sinal": 0.0235976402359764, "negociacao_religacao": 0.41885811418858115, "cadastro_atualizacao": 0.018998100189981, "negociacao_divida": 0.018998100189981, "conta_pagamento_confirmacao": 0.13598640135986403, "fidelidade_pontos": 0.019598040195980403, "sem_correspondencia": 0.0208979102089791}, "confidence": 0.2804, "input_tokens": 321, "latency_ms": 22.594909999980928} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_divida": 0.0007000700070007002, "conta_pagamento_confirmacao": 0.48824882488248833, "plano_troca": 0.0007000700070007002, "negociacao_religacao": 0.023902390239023907, "roaming_pacote": 0.0008000800080008002, "conta_segunda_via": 0.0010001000100010003, "marketplace_pedido": 0.43764376437643765, "conta_debito_automatico_digital": 0.0012001200120012002, "conta_vencimento": 0.038203820382038206, "conta_contestacao": 0.0014001400140014003, "conta_explicacao": 0.0009000900090009002, "sem_correspondencia": 0.005300530053005301}, "confidence": 0.5973, "input_tokens": 301, "latency_ms": 22.044254999997293} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.051394860513948606, "conta_segunda_via": 0.06009399060093991, "conta_pagamento_confirmacao": 0.11578842115788421, "sem_correspondencia": 0.7727227277272273}, "confidence": 0.4444, "input_tokens": 173, "latency_ms": 20.77768699999183} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 119, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.029202920292029203, "conta_contestacao": 0.1556155615561556, "conta_debito_automatico_digital": 0.0242024202420242, "negociacao_religacao": 0.05300530053005301, "conta_vencimento": 0.025002500250025005, "conta_explicacao": 0.06490649064906491, "conta_pagamento_confirmacao": 0.5063506350635063, "sem_correspondencia": 0.1417141714171417}, "confidence": 0.2643, "input_tokens": 251, "latency_ms": 21.7648429999997} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"negociacao_religacao": 0.0021, "portabilidade": 0.0035, "conta_contestacao": 0.0046, "conta_debito_automatico_digital": 0.0001, "conta_pagamento_confirmacao": 0.0119, "conta_segunda_via": 0.0007, "conta_explicacao": 0.002, "marketplace_compra": 0.0005, "seguranca_fraude": 0.969, "troca_numero": 0.0002, "conta_vencimento": 0.0008, "sem_correspondencia": 0.0046}, "confidence": 0.9214, "input_tokens": 299, "latency_ms": 22.590922999995655} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["roaming_cobranca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 175, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.0659065906590659, "conta_pagamento_confirmacao": 0.011701170117011701, "negociacao_religacao": 0.017601760176017604, "sem_correspondencia": 0.9047904790479048}, "confidence": 0.7163, "input_tokens": 180, "latency_ms": 20.775218000011364} +{"id": "g0042-negociacao_divida-curto_neutro-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9265, "conta_segunda_via": 0.0024, "negociacao_religacao": 0.0585, "sem_correspondencia": 0.0126}, "confidence": 0.779, "input_tokens": 143, "latency_ms": 20.54064699999003} +{"id": "g0042-negociacao_divida-curto_neutro-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 1.0003921537242598e-06, "plano_nova_linha": 1.0003921537242598e-06, "negociacao_divida": 0.9810845851573816, "roaming_pacote": 1.0003921537242598e-06, "recarga_realizar": 1.0003921537242598e-06, "conta_explicacao": 0.0003001176461172779, "fidelidade_pontos": 0.00010003921537242598, "suporte_configuracao": 1.0003921537242598e-06, "conta_vencimento": 1.0003921537242598e-06, "troca_numero": 1.0003921537242598e-06, "beneficios_consulta": 0.00010003921537242598, "negociacao_religacao": 0.012304823490808397, "conta_debito_automatico_digital": 0.005802274491600707, "marketplace_pedido": 0.00010003921537242598, "cadastro_atualizacao": 1.0003921537242598e-06, "sem_correspondencia": 0.00020007843074485197}, "confidence": 0.9592, "input_tokens": 282, "latency_ms": 22.346681000016133} +{"id": "g0042-negociacao_divida-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.1167, "conta_segunda_via": 0.0291, "conta_explicacao": 0.5409, "sem_correspondencia": 0.3133}, "confidence": 0.2429, "input_tokens": 141, "latency_ms": 20.668405000009216} +{"id": "g0042-negociacao_divida-curto_neutro-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.3325, "conta_segunda_via": 0.0226, "negociacao_religacao": 0.0569, "sem_correspondencia": 0.588}, "confidence": 0.3312, "input_tokens": 140, "latency_ms": 20.5964950000066} +{"id": "g0042-negociacao_divida-curto_neutro-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 9.99985000224997e-07, "troca_numero": 9.99985000224997e-07, "desconto_retencao": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "plano_troca": 9.99985000224997e-07, "negociacao_divida": 0.9999850002249969, "roaming_duvida": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 22.55321699999513} +{"id": "g0042-negociacao_divida-curto_neutro-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"negociacao_religacao": 0.003700000000000001, "parceiros_ofertas": 0.00030000000000000003, "atendimento_humano": 0.0021000000000000003, "plano_consulta": 0.6896000000000001, "recarga_saldo": 0.0023000000000000004, "roaming_pacote": 0.00030000000000000003, "marketplace_pedido": 0.005200000000000001, "conta_segunda_via": 0.004000000000000001, "suporte_configuracao": 0.003000000000000001, "negociacao_divida": 0.004900000000000001, "plano_troca": 0.24590000000000006, "conta_contestacao": 0.0048000000000000004, "beneficios_consulta": 0.028700000000000007, "suporte_chip_esim": 0.0013000000000000002, "portabilidade": 0.0014000000000000002, "sem_correspondencia": 0.0025000000000000005}, "confidence": 0.6728, "input_tokens": 289, "latency_ms": 22.329654999992954} +{"id": "g0042-negociacao_divida-curto_neutro-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"beneficios_consulta": 9.999000099990004e-05, "internet_pacote_adicional": 0.00019998000199980009, "portabilidade": 9.999000099990004e-05, "negociacao_divida": 0.9755024497550248, "recarga_nao_creditada": 0.00039996000399960017, "roaming_cobranca": 9.999000099990004e-05, "cancelamento_linha": 0.005099490050994902, "vas_consulta": 9.999000099990004e-05, "conta_vencimento": 9.999000099990004e-05, "negociacao_religacao": 0.011498850114988503, "plano_troca": 9.999000099990004e-05, "fidelidade_resgate": 0.003999600039996001, "conta_segunda_via": 9.999000099990004e-05, "internet_consumo": 9.999000099990004e-05, "fidelidade_pontos": 0.00039996000399960017, "sem_correspondencia": 0.0020997900209979007}, "confidence": 0.9452, "input_tokens": 286, "latency_ms": 22.234932999992907} +{"id": "g0042-negociacao_divida-curto_neutro-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"troca_numero": 0.0009, "internet_problema_conexao": 0.0006, "conta_segunda_via": 0.017, "negociacao_religacao": 0.018, "negociacao_divida": 0.958, "suporte_chip_esim": 0.0009, "marketplace_compra": 0.0009, "sem_correspondencia": 0.0037}, "confidence": 0.891, "input_tokens": 219, "latency_ms": 21.71463899998116} +{"id": "g0042-negociacao_divida-curto_neutro-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.0017000000000000001, "plano_troca": 0.00030000000000000003, "roaming_duvida": 0.014600000000000002, "seguranca_perda_roubo": 0.0039000000000000003, "negociacao_divida": 0.9702000000000001, "negociacao_religacao": 0.005300000000000001, "cadastro_atualizacao": 0.00030000000000000003, "internet_consumo": 0.0007000000000000001, "parceiros_ofertas": 0.0007000000000000001, "recarga_realizar": 0.0004000000000000001, "cancelamento_linha": 0.0013000000000000002, "sem_correspondencia": 0.0006000000000000001}, "confidence": 0.9265, "input_tokens": 277, "latency_ms": 22.011870000000044} +{"id": "g0042-negociacao_divida-curto_neutro-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.0649064906490649, "negociacao_religacao": 0.7032703270327032, "conta_segunda_via": 0.2111211121112111, "sem_correspondencia": 0.0207020702070207}, "confidence": 0.3985, "input_tokens": 141, "latency_ms": 20.46271399999} +{"id": "g0042-negociacao_divida-curto_neutro-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"roaming_cobranca": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "negociacao_divida": 0.9999890001209993, "conta_segunda_via": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 22.000417000015204} +{"id": "g0042-negociacao_divida-curto_neutro-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"atendimento_humano": 0.00010000930086498044, "fidelidade_pontos": 1.0000930086498043e-06, "roaming_cobranca": 1.0000930086498043e-06, "negociacao_religacao": 0.04330402727453653, "conta_explicacao": 0.00010000930086498044, "negociacao_divida": 0.9560889162692129, "conta_segunda_via": 1.0000930086498043e-06, "beneficios_consulta": 1.0000930086498043e-06, "recarga_nao_creditada": 1.0000930086498043e-06, "seguranca_fraude": 0.00040003720345992177, "parceiros_ofertas": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9256, "input_tokens": 275, "latency_ms": 22.300786000016615} +{"id": "g0045-negociacao_divida-regionalismo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.1250874912508749, "conta_segunda_via": 0.030096990300969902, "negociacao_divida": 0.0324967503249675, "sem_correspondencia": 0.8123187681231877}, "confidence": 0.5344, "input_tokens": 164, "latency_ms": 20.393449000010833} +{"id": "g0045-negociacao_divida-regionalismo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"desconto_retencao": 0.0005000500050005002, "negociacao_divida": 0.7700770077007701, "suporte_chip_esim": 0.003800380038003801, "plano_troca": 0.00010001000100010003, "beneficios_consulta": 0.00010001000100010003, "conta_segunda_via": 0.008600860086008601, "recarga_realizar": 0.00010001000100010003, "bonus_nao_recebido": 0.0015001500150015003, "negociacao_religacao": 0.21052105210521052, "conta_pagamento_confirmacao": 0.00030003000300030005, "recarga_saldo": 0.00010001000100010003, "sem_correspondencia": 0.004300430043004301}, "confidence": 0.7443, "input_tokens": 305, "latency_ms": 22.284243000001425} +{"id": "g0045-negociacao_divida-regionalismo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.3027302730273027, "negociacao_divida": 0.4405440544054405, "conta_segunda_via": 0.0582058205820582, "sem_correspondencia": 0.1985198519851985}, "confidence": 0.1276, "input_tokens": 158, "latency_ms": 20.646234999986746} +{"id": "g0045-negociacao_divida-regionalismo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9990989107921684, "negociacao_religacao": 0.0008000792078415763, "conta_segunda_via": 1.0000990098019702e-06, "sem_correspondencia": 0.00010000990098019704}, "confidence": 0.9942, "input_tokens": 155, "latency_ms": 20.453360999994175} +{"id": "g0045-negociacao_divida-regionalismo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 136, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_vencimento": 0.0053, "recarga_saldo": 0.005, "negociacao_divida": 0.2896, "vas_cancelamento": 0.115, "bonus_nao_recebido": 0.0545, "vas_contratacao": 0.0242, "suporte_chip_esim": 0.0144, "conta_pagamento_confirmacao": 0.0028, "internet_consumo": 0.0124, "conta_segunda_via": 0.0369, "negociacao_religacao": 0.3762, "sem_correspondencia": 0.0637}, "confidence": 0.3129, "input_tokens": 308, "latency_ms": 22.297121000008246} +{"id": "g0045-negociacao_divida-regionalismo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0485, "conta_segunda_via": 0.0148, "negociacao_divida": 0.9119, "sem_correspondencia": 0.0248}, "confidence": 0.7224, "input_tokens": 163, "latency_ms": 20.421470999991698} +{"id": "g0045-negociacao_divida-regionalismo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 1.000290084124396e-06, "vas_cancelamento": 1.000290084124396e-06, "portabilidade": 1.000290084124396e-06, "atendimento_humano": 1.000290084124396e-06, "negociacao_divida": 0.9996899100739213, "marketplace_compra": 1.000290084124396e-06, "plano_troca": 1.000290084124396e-06, "suporte_sem_sinal": 1.000290084124396e-06, "conta_vencimento": 1.000290084124396e-06, "negociacao_religacao": 0.0003000870252373188, "seguranca_fraude": 1.000290084124396e-06, "sem_correspondencia": 1.000290084124396e-06}, "confidence": 0.9976, "input_tokens": 294, "latency_ms": 22.067554000017253} +{"id": "g0045-negociacao_divida-regionalismo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 9.99997000009e-07, "negociacao_religacao": 9.99997000009e-07, "negociacao_divida": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 157, "latency_ms": 20.368794000006574} +{"id": "g0045-negociacao_divida-regionalismo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.859687964368499, "internet_pacote_adicional": 9.999860001959975e-07, "roaming_pacote": 9.999860001959975e-07, "conta_segunda_via": 9.999860001959975e-07, "conta_debito_automatico_digital": 9.999860001959975e-07, "cadastro_atualizacao": 9.999860001959975e-07, "roaming_cobranca": 9.999860001959975e-07, "suporte_configuracao": 9.999860001959975e-07, "negociacao_religacao": 0.14029803582749845, "marketplace_pedido": 9.999860001959975e-07, "internet_consumo": 9.999860001959975e-07, "roaming_duvida": 9.999860001959975e-07, "portabilidade": 9.999860001959975e-07, "conta_pagamento_confirmacao": 9.999860001959975e-07, "marketplace_compra": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.8537, "input_tokens": 303, "latency_ms": 23.66365899999323} +{"id": "g0045-negociacao_divida-regionalismo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0152, "negociacao_divida": 0.8487, "conta_segunda_via": 0.1301, "sem_correspondencia": 0.006}, "confidence": 0.6401, "input_tokens": 154, "latency_ms": 20.9201769999936} +{"id": "g0045-negociacao_divida-regionalismo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 131, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"bonus_nao_recebido": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "roaming_cobranca": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "negociacao_divida": 0.9999890001209993, "fidelidade_resgate": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "internet_consumo": 9.999890001209994e-07, "conta_segunda_via": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 305, "latency_ms": 22.394007999992027} +{"id": "g0045-negociacao_divida-regionalismo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"recarga_saldo": 0.0013998600139986002, "negociacao_divida": 0.42115788421157885, "fidelidade_resgate": 0.4018598140185981, "plano_troca": 0.005499450054994501, "recarga_realizar": 0.0024997500249975004, "conta_segunda_via": 0.0011998800119988001, "beneficios_consulta": 0.0013998600139986002, "negociacao_religacao": 0.057894210578942104, "atendimento_humano": 0.0008999100089991, "vas_contratacao": 0.04079592040795921, "conta_contestacao": 0.0017998200179982, "conta_vencimento": 0.0287971202879712, "roaming_duvida": 0.0178982101789821, "seguranca_fraude": 0.004899510048995101, "suporte_configuracao": 0.0011998800119988001, "sem_correspondencia": 0.010798920107989201}, "confidence": 0.5056, "input_tokens": 320, "latency_ms": 22.297090999984448} +{"id": "g0048-negociacao_divida-indireto_multiplo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0022, "conta_segunda_via": 0.0022, "negociacao_religacao": 0.0053, "sem_correspondencia": 0.9903}, "confidence": 0.9537, "input_tokens": 155, "latency_ms": 20.44897999999762} +{"id": "g0048-negociacao_divida-indireto_multiplo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao", "conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"negociacao_divida": 0.00010001000100010001, "negociacao_religacao": 0.00010001000100010001, "conta_segunda_via": 0.9987998799879988, "sem_correspondencia": 0.001000100010001}, "confidence": 0.9924, "input_tokens": 163, "latency_ms": 20.460337000002937} +{"id": "g0048-negociacao_divida-indireto_multiplo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.28932893289328937, "recarga_nao_creditada": 0.04400440044004401, "vas_cancelamento": 0.03650365036503651, "seguranca_fraude": 0.16621662166216622, "suporte_configuracao": 0.13141314131413143, "negociacao_divida": 0.2761276127612762, "conta_segunda_via": 0.023202320232023205, "sem_correspondencia": 0.03320332033203321}, "confidence": 0.1643, "input_tokens": 244, "latency_ms": 21.763487000015402} +{"id": "g0048-negociacao_divida-indireto_multiplo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_divida", "negociacao_religacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 1.0000930086498043e-06, "parceiros_ofertas": 1.0000930086498043e-06, "vas_contratacao": 1.0000930086498043e-06, "cadastro_atualizacao": 1.0000930086498043e-06, "negociacao_divida": 1.0000930086498043e-06, "conta_segunda_via": 1.0000930086498043e-06, "negociacao_religacao": 0.9999929993489395, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9993, "input_tokens": 228, "latency_ms": 21.801389999978937} +{"id": "g0048-negociacao_divida-indireto_multiplo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.996787041768457, "conta_segunda_via": 9.999870001689977e-07, "marketplace_compra": 9.999870001689977e-07, "vas_contratacao": 9.999870001689977e-07, "recarga_saldo": 9.999870001689977e-07, "plano_troca": 9.999870001689977e-07, "fidelidade_pontos": 9.999870001689978e-05, "internet_consumo": 9.999870001689977e-07, "cadastro_atualizacao": 9.999870001689977e-07, "cancelamento_linha": 9.999870001689977e-07, "suporte_chip_esim": 9.999870001689977e-07, "conta_contestacao": 9.999870001689977e-07, "negociacao_religacao": 0.003099959700523893, "internet_pacote_adicional": 9.999870001689977e-07, "plano_nova_linha": 9.999870001689977e-07, "sem_correspondencia": 9.999870001689977e-07}, "confidence": 0.9921, "input_tokens": 299, "latency_ms": 22.363549000004923} +{"id": "g0048-negociacao_divida-indireto_multiplo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"roaming_duvida": 0.00019999980000020003, "conta_segunda_via": 0.0005999994000006, "negociacao_religacao": 0.0006999993000007, "seguranca_perda_roubo": 0.00019999980000020003, "cadastro_atualizacao": 9.99999000001e-07, "marketplace_compra": 0.0006999993000007, "negociacao_divida": 0.995899004100996, "conta_contestacao": 9.999990000010002e-05, "conta_explicacao": 0.00019999980000020003, "fidelidade_pontos": 0.0010999989000011002, "troca_numero": 9.999990000010002e-05, "sem_correspondencia": 0.00019999980000020003}, "confidence": 0.9859, "input_tokens": 301, "latency_ms": 22.229797999983703} +{"id": "g0048-negociacao_divida-indireto_multiplo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.0101010101010101, "beneficios_consulta": 0.0023002300230023, "seguranca_fraude": 0.0081008100810081, "vas_consulta": 0.0153015301530153, "conta_explicacao": 0.057905790579057904, "vas_contratacao": 0.0014001400140014, "marketplace_compra": 0.0013001300130013002, "suporte_sem_sinal": 0.0005000500050005, "cancelamento_linha": 0.5124512451245125, "marketplace_pedido": 0.0017001700170017002, "recarga_nao_creditada": 0.008500850085008501, "negociacao_religacao": 0.0018001800180018, "reclamacao_atendimento": 0.0015001500150015003, "negociacao_divida": 0.37493749374937496, "conta_segunda_via": 0.0006000600060006, "sem_correspondencia": 0.0016001600160016002}, "confidence": 0.5859, "input_tokens": 295, "latency_ms": 22.388374999991356} +{"id": "g0048-negociacao_divida-indireto_multiplo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"marketplace_compra": 0.00019994001799460164, "conta_contestacao": 0.0003998800359892033, "conta_segunda_via": 0.00019994001799460164, "conta_debito_automatico_digital": 0.00019994001799460164, "negociacao_divida": 0.0003998800359892033, "vas_consulta": 0.00019994001799460164, "atendimento_humano": 0.00019994001799460164, "recarga_realizar": 0.9973008097570729, "internet_pacote_adicional": 0.00019994001799460164, "negociacao_religacao": 0.00019994001799460164, "desconto_retencao": 0.0002999100269919024, "sem_correspondencia": 0.00019994001799460164}, "confidence": 0.9911, "input_tokens": 289, "latency_ms": 22.02584500000171} +{"id": "g0048-negociacao_divida-indireto_multiplo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0015, "negociacao_divida": 0.9978, "conta_segunda_via": 0.0001, "sem_correspondencia": 0.0006}, "confidence": 0.9878, "input_tokens": 147, "latency_ms": 20.462419000011778} +{"id": "g0048-negociacao_divida-indireto_multiplo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.0814, "negociacao_divida": 0.2469, "negociacao_religacao": 0.0559, "sem_correspondencia": 0.6158}, "confidence": 0.2719, "input_tokens": 148, "latency_ms": 20.608413999980257} +{"id": "g0048-negociacao_divida-indireto_multiplo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "roaming_pacote": 9.999930000489998e-07, "marketplace_pedido": 9.999930000489998e-07, "negociacao_religacao": 9.999930000489998e-07, "conta_segunda_via": 9.999930000489998e-07, "negociacao_divida": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 22.104371000011724} +{"id": "g0048-negociacao_divida-indireto_multiplo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 119, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"plano_consulta": 1.0000910082817534e-06, "desconto_retencao": 1.0000910082817534e-06, "roaming_cobranca": 1.0000910082817534e-06, "suporte_configuracao": 1.0000910082817534e-06, "fidelidade_resgate": 0.992990362122953, "internet_problema_conexao": 1.0000910082817534e-06, "negociacao_religacao": 1.0000910082817534e-06, "negociacao_divida": 0.0067006097554877485, "conta_segunda_via": 1.0000910082817534e-06, "internet_pacote_adicional": 1.0000910082817534e-06, "conta_debito_automatico_digital": 0.000300027302484526, "sem_correspondencia": 1.0000910082817534e-06}, "confidence": 0.9823, "input_tokens": 294, "latency_ms": 22.457232999983034} +{"id": "g0050-negociacao_religacao-informal_abreviado-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"recarga_saldo": 0.0011001100110011003, "recarga_realizar": 0.0011001100110011003, "bonus_nao_recebido": 0.0011001100110011003, "troca_numero": 0.13241324132413243, "conta_segunda_via": 0.0011001100110011003, "vas_cancelamento": 0.0014001400140014003, "vas_consulta": 0.0011001100110011003, "reclamacao_atendimento": 0.0011001100110011003, "negociacao_divida": 0.0011001100110011003, "negociacao_religacao": 0.008100810081008101, "plano_troca": 0.0011001100110011003, "conta_pagamento_confirmacao": 0.0012001200120012002, "cadastro_atualizacao": 0.0011001100110011003, "suporte_sem_sinal": 0.0011001100110011003, "seguranca_perda_roubo": 0.8378837883788379, "sem_correspondencia": 0.008000800080008003}, "confidence": 0.7884, "input_tokens": 295, "latency_ms": 22.52293699999086} +{"id": "g0050-negociacao_religacao-informal_abreviado-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.04031612645058024, "bonus_nao_recebido": 0.06252501000400161, "roaming_duvida": 0.16466586634653863, "beneficios_consulta": 0.04031612645058024, "conta_debito_automatico_digital": 0.04031612645058024, "internet_pacote_adicional": 0.23219287715086037, "suporte_sem_sinal": 0.05022008803521409, "reclamacao_atendimento": 0.041616646658663464, "conta_pagamento_confirmacao": 0.03911564625850341, "marketplace_pedido": 0.04031612645058024, "negociacao_divida": 0.041616646658663464, "seguranca_perda_roubo": 0.041616646658663464, "vas_contratacao": 0.041616646658663464, "suporte_chip_esim": 0.04031612645058024, "negociacao_religacao": 0.04031612645058024, "sem_correspondencia": 0.0429171668667467}, "confidence": 0.0883, "input_tokens": 293, "latency_ms": 22.4600680000151} +{"id": "g0050-negociacao_religacao-informal_abreviado-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"cadastro_atualizacao": 0.002299540091981604, "troca_numero": 0.13487302539492102, "conta_segunda_via": 0.0021995600879824036, "recarga_nao_creditada": 0.002299540091981604, "conta_vencimento": 0.002299540091981604, "negociacao_religacao": 0.002299540091981604, "marketplace_pedido": 0.002299540091981604, "negociacao_divida": 0.002299540091981604, "vas_consulta": 0.0021995600879824036, "internet_problema_conexao": 0.7093581283743252, "conta_pagamento_confirmacao": 0.0021995600879824036, "conta_contestacao": 0.0037992401519696063, "suporte_sem_sinal": 0.09128174365126976, "reclamacao_atendimento": 0.0021995600879824036, "plano_consulta": 0.0021995600879824036, "sem_correspondencia": 0.03589282143571286}, "confidence": 0.6309, "input_tokens": 293, "latency_ms": 22.581019000000424} +{"id": "g0050-negociacao_religacao-informal_abreviado-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.000999900009999, "fidelidade_pontos": 0.00029997000299970003, "suporte_chip_esim": 0.015898410158984102, "cancelamento_linha": 0.25187481251874816, "parceiros_ofertas": 0.00029997000299970003, "suporte_sem_sinal": 0.000999900009999, "reclamacao_atendimento": 0.00019998000199980003, "seguranca_fraude": 0.05219478052194781, "recarga_saldo": 0.0007999200079992001, "conta_pagamento_confirmacao": 0.00019998000199980003, "internet_pacote_adicional": 0.00019998000199980003, "desconto_retencao": 0.00029997000299970003, "negociacao_divida": 0.00019998000199980003, "vas_cancelamento": 0.674032596740326, "conta_debito_automatico_digital": 0.00029997000299970003, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.6837, "input_tokens": 289, "latency_ms": 22.882265000021107} +{"id": "g0050-negociacao_religacao-informal_abreviado-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.1524, "negociacao_religacao": 0.2084, "suporte_sem_sinal": 0.3544, "sem_correspondencia": 0.2848}, "confidence": 0.0342, "input_tokens": 147, "latency_ms": 20.843412000004946} +{"id": "g0050-negociacao_religacao-informal_abreviado-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.9278072192780722, "suporte_sem_sinal": 0.012398760123987601, "conta_pagamento_confirmacao": 0.0120987901209879, "sem_correspondencia": 0.0476952304769523}, "confidence": 0.7675, "input_tokens": 147, "latency_ms": 20.75039400000378} +{"id": "g0050-negociacao_religacao-informal_abreviado-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.7642764276427643, "negociacao_religacao": 0.052805280528052806, "conta_pagamento_confirmacao": 0.056205620562056205, "sem_correspondencia": 0.1267126712671267}, "confidence": 0.4341, "input_tokens": 146, "latency_ms": 20.802290000005996} +{"id": "g0050-negociacao_religacao-informal_abreviado-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"troca_numero": 0.0341, "seguranca_fraude": 0.2791, "negociacao_divida": 0.009, "negociacao_religacao": 0.0326, "roaming_pacote": 0.0088, "suporte_sem_sinal": 0.0618, "parceiros_ofertas": 0.0088, "cadastro_atualizacao": 0.0266, "bonus_nao_recebido": 0.0116, "fidelidade_resgate": 0.1339, "reclamacao_atendimento": 0.0201, "roaming_duvida": 0.0504, "desconto_retencao": 0.0085, "conta_pagamento_confirmacao": 0.0093, "atendimento_humano": 0.0722, "sem_correspondencia": 0.2332}, "confidence": 0.228, "input_tokens": 291, "latency_ms": 23.422978000013472} +{"id": "g0050-negociacao_religacao-informal_abreviado-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.14758524147585242, "suporte_chip_esim": 0.037896210378962104, "conta_pagamento_confirmacao": 0.18368163183681632, "parceiros_ofertas": 0.020597940205979402, "conta_contestacao": 0.016598340165983404, "negociacao_divida": 0.0160983901609839, "negociacao_religacao": 0.0160983901609839, "sem_correspondencia": 0.5614438556144385}, "confidence": 0.3641, "input_tokens": 234, "latency_ms": 22.424994000004972} +{"id": "g0050-negociacao_religacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0003000564106051937, "roaming_cobranca": 1.0001880353506457e-06, "reclamacao_atendimento": 1.0001880353506457e-06, "suporte_configuracao": 1.0001880353506457e-06, "desconto_retencao": 1.0001880353506457e-06, "internet_pacote_adicional": 1.0001880353506457e-06, "cancelamento_linha": 0.9994879037259002, "roaming_pacote": 0.00010001880353506458, "roaming_duvida": 1.0001880353506457e-06, "vas_cancelamento": 1.0001880353506457e-06, "suporte_sem_sinal": 1.0001880353506457e-06, "troca_numero": 0.00010001880353506458, "conta_pagamento_confirmacao": 1.0001880353506457e-06, "plano_troca": 1.0001880353506457e-06, "negociacao_divida": 1.0001880353506457e-06, "sem_correspondencia": 1.0001880353506457e-06}, "confidence": 0.9975, "input_tokens": 288, "latency_ms": 22.21994900000368} +{"id": "g0050-negociacao_religacao-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_pontos": 0.006098780243951209, "negociacao_divida": 0.0024995000999800034, "seguranca_perda_roubo": 0.010797840431913616, "plano_nova_linha": 0.5245950809838031, "suporte_sem_sinal": 0.015896820635872822, "conta_segunda_via": 0.0024995000999800034, "roaming_duvida": 0.0025994801039792037, "atendimento_humano": 0.39832033593281335, "conta_contestacao": 0.0025994801039792037, "conta_pagamento_confirmacao": 0.0025994801039792037, "fidelidade_resgate": 0.022395520895820833, "sem_correspondencia": 0.009098180363927214}, "confidence": 0.5756, "input_tokens": 287, "latency_ms": 22.21245200001931} +{"id": "g0050-negociacao_religacao-informal_abreviado-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_pacote": 0.01590318063612723, "negociacao_divida": 0.01590318063612723, "plano_troca": 0.017003400680136033, "conta_vencimento": 0.016403280656131232, "negociacao_religacao": 0.015403080616123228, "bonus_nao_recebido": 0.016403280656131232, "internet_problema_conexao": 0.47279455891178246, "internet_consumo": 0.02110422084416884, "conta_pagamento_confirmacao": 0.01130226045209042, "internet_pacote_adicional": 0.015403080616123228, "recarga_nao_creditada": 0.015403080616123228, "suporte_sem_sinal": 0.015403080616123228, "reclamacao_atendimento": 0.01590318063612723, "recarga_saldo": 0.016403280656131232, "plano_nova_linha": 0.28905781156231247, "sem_correspondencia": 0.030206041208241656}, "confidence": 0.3949, "input_tokens": 293, "latency_ms": 22.372286000006625} +{"id": "g0051-negociacao_religacao-erros_digitacao-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"roaming_pacote": 0.004200000000000001, "suporte_sem_sinal": 0.0004000000000000001, "conta_contestacao": 0.00030000000000000003, "plano_troca": 0.00020000000000000004, "negociacao_religacao": 0.004600000000000001, "conta_pagamento_confirmacao": 0.9842000000000001, "negociacao_divida": 0.00010000000000000002, "plano_nova_linha": 0.004700000000000001, "portabilidade": 0.0005000000000000001, "atendimento_humano": 0.00020000000000000004, "marketplace_compra": 0.00030000000000000003, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9571, "input_tokens": 282, "latency_ms": 22.085437000015418} +{"id": "g0051-negociacao_religacao-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"suporte_sem_sinal": 0.011396581025692293, "troca_numero": 0.6648005598320504, "negociacao_divida": 0.0031990402879136263, "conta_pagamento_confirmacao": 0.0032990102969109266, "bonus_nao_recebido": 0.003099070278916325, "plano_consulta": 0.003099070278916325, "recarga_saldo": 0.005198440467859642, "roaming_cobranca": 0.16804958512446266, "conta_explicacao": 0.0032990102969109266, "reclamacao_atendimento": 0.09357192842147356, "seguranca_fraude": 0.014995501349595122, "sem_correspondencia": 0.02599220233929821}, "confidence": 0.5494, "input_tokens": 285, "latency_ms": 22.12990999998965} +{"id": "g0051-negociacao_religacao-erros_digitacao-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_vencimento": 0.00039996000399960006, "seguranca_perda_roubo": 0.0034996500349965005, "negociacao_religacao": 0.0025997400259974, "cancelamento_linha": 0.9744025597440257, "negociacao_divida": 0.0004999500049995, "parceiros_ofertas": 0.00039996000399960006, "plano_consulta": 0.0007999200079992001, "conta_pagamento_confirmacao": 0.0092990700929907, "suporte_sem_sinal": 0.0036996300369963007, "conta_contestacao": 0.0011998800119988001, "vas_contratacao": 0.0007999200079992001, "sem_correspondencia": 0.0023997600239976003}, "confidence": 0.9324, "input_tokens": 281, "latency_ms": 22.280483999992384} +{"id": "g0051-negociacao_religacao-erros_digitacao-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_pagamento_confirmacao": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "plano_troca": 9.99985000224997e-07, "negociacao_divida": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "cadastro_atualizacao": 9.99985000224997e-07, "internet_pacote_adicional": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "cancelamento_linha": 0.9999850002249969, "recarga_saldo": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 296, "latency_ms": 21.860494999998537} +{"id": "g0051-negociacao_religacao-erros_digitacao-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.26612661266126614, "bonus_nao_recebido": 0.08370837083708371, "suporte_sem_sinal": 0.09790979097909792, "conta_pagamento_confirmacao": 0.08120812081208122, "plano_troca": 0.08370837083708371, "portabilidade": 0.08910891089108912, "negociacao_religacao": 0.18011801180118014, "sem_correspondencia": 0.11811181118111812}, "confidence": 0.05, "input_tokens": 240, "latency_ms": 21.581677000000354} +{"id": "g0051-negociacao_religacao-erros_digitacao-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0071992800719928, "fidelidade_pontos": 0.0641935806419358, "suporte_chip_esim": 0.0073992600739926015, "reclamacao_atendimento": 0.0071992800719928, "marketplace_pedido": 0.0081991800819918, "suporte_sem_sinal": 0.007899210078992101, "parceiros_ofertas": 0.0073992600739926015, "conta_pagamento_confirmacao": 0.6098390160983902, "conta_debito_automatico_digital": 0.010798920107989201, "seguranca_perda_roubo": 0.1827817218278172, "cadastro_atualizacao": 0.0071992800719928, "portabilidade": 0.031296870312968704, "conta_vencimento": 0.0086991300869913, "plano_consulta": 0.0071992800719928, "negociacao_divida": 0.0071992800719928, "sem_correspondencia": 0.0254974502549745}, "confidence": 0.492, "input_tokens": 296, "latency_ms": 22.186569000012923} +{"id": "g0051-negociacao_religacao-erros_digitacao-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.32880000000000004, "conta_pagamento_confirmacao": 0.006500000000000001, "negociacao_divida": 0.006500000000000001, "parceiros_ofertas": 0.006700000000000001, "atendimento_humano": 0.32760000000000006, "roaming_duvida": 0.015900000000000004, "suporte_sem_sinal": 0.30060000000000003, "sem_correspondencia": 0.007400000000000001}, "confidence": 0.3778, "input_tokens": 223, "latency_ms": 22.148676999989902} +{"id": "g0051-negociacao_religacao-erros_digitacao-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_pagamento_confirmacao": 0.014001400140014001, "negociacao_religacao": 0.0588058805880588, "atendimento_humano": 0.14561456145614562, "conta_vencimento": 0.013101310131013101, "recarga_realizar": 0.023002300230023, "plano_troca": 0.014001400140014001, "negociacao_divida": 0.013101310131013101, "fidelidade_pontos": 0.013501350135013501, "suporte_sem_sinal": 0.08690869086908691, "suporte_configuracao": 0.08430843084308431, "plano_nova_linha": 0.49254925492549256, "sem_correspondencia": 0.0411041104110411}, "confidence": 0.3053, "input_tokens": 284, "latency_ms": 22.319143999993685} +{"id": "g0051-negociacao_religacao-erros_digitacao-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"suporte_configuracao": 0.0030003000300030005, "roaming_cobranca": 0.7523752375237523, "negociacao_religacao": 0.0033003300330033004, "plano_consulta": 0.0031003100310031, "recarga_realizar": 0.006000600060006001, "internet_problema_conexao": 0.058205820582058206, "seguranca_perda_roubo": 0.1277127712771277, "conta_pagamento_confirmacao": 0.0048004800480048, "negociacao_divida": 0.0030003000300030005, "suporte_sem_sinal": 0.005100510051005101, "portabilidade": 0.0249024902490249, "sem_correspondencia": 0.008500850085008501}, "confidence": 0.6257, "input_tokens": 290, "latency_ms": 22.370555000009062} +{"id": "g0051-negociacao_religacao-erros_digitacao-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_divida": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "atendimento_humano": 9.999850002249973e-07, "cancelamento_linha": 0.9999850002249974, "reclamacao_atendimento": 9.999850002249973e-07, "conta_vencimento": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "suporte_sem_sinal": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "parceiros_ofertas": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 22.330909999993764} +{"id": "g0051-negociacao_religacao-erros_digitacao-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.12560000000000002, "plano_consulta": 0.12560000000000002, "seguranca_perda_roubo": 0.12180000000000002, "recarga_saldo": 0.12960000000000002, "conta_pagamento_confirmacao": 0.06320000000000002, "negociacao_religacao": 0.18280000000000002, "suporte_sem_sinal": 0.12960000000000002, "sem_correspondencia": 0.12180000000000002}, "confidence": 0.0147, "input_tokens": 233, "latency_ms": 21.651419999983545} +{"id": "g0051-negociacao_religacao-erros_digitacao-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.008898220355928814, "suporte_sem_sinal": 0.061687662467506496, "troca_numero": 0.16646670665866828, "reclamacao_atendimento": 0.02269546090781844, "conta_segunda_via": 0.010097980403919215, "conta_pagamento_confirmacao": 0.015396920615876825, "plano_nova_linha": 0.3510297940411918, "beneficios_consulta": 0.008398320335932814, "negociacao_divida": 0.011097780443911218, "plano_troca": 0.008398320335932814, "conta_vencimento": 0.008598280343931213, "sem_correspondencia": 0.3272345530893821}, "confidence": 0.351, "input_tokens": 277, "latency_ms": 22.078436000015245} +{"id": "g0053-negociacao_religacao-emocional-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.09739026097390259, "negociacao_religacao": 0.2335766423357664, "internet_pacote_adicional": 0.09739026097390259, "suporte_sem_sinal": 0.09439056094390559, "conta_pagamento_confirmacao": 0.09439056094390559, "negociacao_divida": 0.10048995100489949, "fidelidade_resgate": 0.10048995100489949, "sem_correspondencia": 0.18188181181881807}, "confidence": 0.0331, "input_tokens": 271, "latency_ms": 21.13608799999156} +{"id": "g0053-negociacao_religacao-emocional-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 145, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.19070000000000004, "conta_pagamento_confirmacao": 0.0013000000000000002, "suporte_sem_sinal": 0.8028000000000001, "sem_correspondencia": 0.005200000000000001}, "confidence": 0.6189, "input_tokens": 166, "latency_ms": 20.87216700002159} +{"id": "g0053-negociacao_religacao-emocional-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9995859643929375, "fidelidade_resgate": 1.0000860073966356e-06, "conta_pagamento_confirmacao": 1.0000860073966356e-06, "conta_debito_automatico_digital": 1.0000860073966356e-06, "plano_troca": 1.0000860073966356e-06, "internet_consumo": 0.0004000344029586543, "marketplace_pedido": 1.0000860073966356e-06, "conta_contestacao": 1.0000860073966356e-06, "conta_segunda_via": 1.0000860073966356e-06, "negociacao_religacao": 1.0000860073966356e-06, "negociacao_divida": 1.0000860073966356e-06, "suporte_sem_sinal": 1.0000860073966356e-06, "troca_numero": 1.0000860073966356e-06, "beneficios_consulta": 1.0000860073966356e-06, "recarga_saldo": 1.0000860073966356e-06, "sem_correspondencia": 1.0000860073966356e-06}, "confidence": 0.9982, "input_tokens": 308, "latency_ms": 22.041493000017454} +{"id": "g0053-negociacao_religacao-emocional-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9169083091690832, "recarga_nao_creditada": 0.0007999200079992001, "negociacao_divida": 0.0007999200079992001, "atendimento_humano": 0.013398660133986603, "suporte_configuracao": 0.0008999100089991, "roaming_cobranca": 0.001999800019998, "conta_pagamento_confirmacao": 0.0008999100089991, "negociacao_religacao": 0.027697230276972302, "suporte_sem_sinal": 0.0008999100089991, "vas_contratacao": 0.0059994000599940004, "internet_problema_conexao": 0.0287971202879712, "sem_correspondencia": 0.0008999100089991}, "confidence": 0.8318, "input_tokens": 302, "latency_ms": 21.43989699999338} +{"id": "g0053-negociacao_religacao-emocional-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_divida": 0.008999100089991, "conta_segunda_via": 0.009599040095990401, "plano_nova_linha": 0.10768923107689232, "seguranca_perda_roubo": 0.032296770322967704, "conta_pagamento_confirmacao": 0.0092990700929907, "desconto_retencao": 0.009899010098990102, "suporte_sem_sinal": 0.39856014398560147, "negociacao_religacao": 0.3043695630436956, "reclamacao_atendimento": 0.013098690130986902, "marketplace_compra": 0.0092990700929907, "roaming_pacote": 0.008999100089991, "sem_correspondencia": 0.08789121087891212}, "confidence": 0.3515, "input_tokens": 302, "latency_ms": 21.439055999991297} +{"id": "g0053-negociacao_religacao-emocional-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"plano_troca": 0.0015001500150015003, "conta_debito_automatico_digital": 0.0014001400140014, "negociacao_religacao": 0.0018001800180018, "troca_numero": 0.8967896789678969, "conta_pagamento_confirmacao": 0.0015001500150015003, "suporte_sem_sinal": 0.09050905090509051, "negociacao_divida": 0.004300430043004301, "sem_correspondencia": 0.0022002200220022005}, "confidence": 0.8112, "input_tokens": 246, "latency_ms": 21.065750000019534} +{"id": "g0053-negociacao_religacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.6514, "internet_pacote_adicional": 0.1459, "negociacao_divida": 0.0124, "marketplace_compra": 0.0127, "conta_debito_automatico_digital": 0.0127, "vas_consulta": 0.0381, "conta_pagamento_confirmacao": 0.0132, "sem_correspondencia": 0.1136}, "confidence": 0.445, "input_tokens": 243, "latency_ms": 21.200954999983423} +{"id": "g0053-negociacao_religacao-emocional-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_sem_sinal": 0.005399460053994602, "negociacao_divida": 0.005399460053994602, "conta_debito_automatico_digital": 0.2213778622137787, "vas_cancelamento": 0.6871312868713131, "conta_pagamento_confirmacao": 0.005399460053994602, "plano_consulta": 0.005399460053994602, "negociacao_religacao": 0.015498450154984505, "reclamacao_atendimento": 0.03189681031896811, "fidelidade_resgate": 0.0054994500549945015, "recarga_nao_creditada": 0.005399460053994602, "vas_consulta": 0.0054994500549945015, "sem_correspondencia": 0.006099390060993902}, "confidence": 0.5995, "input_tokens": 304, "latency_ms": 21.20105899999203} +{"id": "g0053-negociacao_religacao-emocional-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.3547354735473548, "conta_contestacao": 0.00030003000300030005, "vas_contratacao": 0.03650365036503651, "marketplace_compra": 0.005000500050005001, "suporte_sem_sinal": 0.0006000600060006001, "bonus_nao_recebido": 0.0004000400040004001, "recarga_realizar": 0.00030003000300030005, "negociacao_religacao": 0.004000400040004001, "conta_segunda_via": 0.0004000400040004001, "negociacao_divida": 0.0007000700070007002, "suporte_chip_esim": 0.0004000400040004001, "conta_pagamento_confirmacao": 0.00030003000300030005, "parceiros_ofertas": 0.0004000400040004001, "cancelamento_linha": 0.5941594159415942, "marketplace_pedido": 0.0004000400040004001, "sem_correspondencia": 0.0014001400140014003}, "confidence": 0.6794, "input_tokens": 304, "latency_ms": 20.995462000001908} +{"id": "g0053-negociacao_religacao-emocional-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.11348865113488654, "negociacao_divida": 0.8789121087891213, "suporte_sem_sinal": 0.00039996000399960017, "fidelidade_pontos": 0.00039996000399960017, "desconto_retencao": 0.005199480051994801, "conta_pagamento_confirmacao": 0.00039996000399960017, "cadastro_atualizacao": 0.00039996000399960017, "sem_correspondencia": 0.0007999200079992003}, "confidence": 0.805, "input_tokens": 241, "latency_ms": 20.835602000005338} +{"id": "g0053-negociacao_religacao-emocional-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 127, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_debito_automatico_digital": 0.0005000500050005, "conta_contestacao": 0.0006000600060005999, "suporte_chip_esim": 0.0039003900390038996, "negociacao_religacao": 0.0005000500050005, "reclamacao_atendimento": 0.0006000600060005999, "fidelidade_pontos": 0.011201120112011199, "troca_numero": 0.001000100010001, "suporte_sem_sinal": 0.0007000700070006999, "parceiros_ofertas": 0.0005000500050005, "conta_pagamento_confirmacao": 0.0006000600060005999, "negociacao_divida": 0.0005000500050005, "vas_contratacao": 0.0005000500050005, "portabilidade": 0.0006000600060005999, "seguranca_fraude": 0.19361936193619358, "internet_problema_conexao": 0.784078407840784, "sem_correspondencia": 0.0006000600060005999}, "confidence": 0.7711, "input_tokens": 304, "latency_ms": 20.982463000024154} +{"id": "g0053-negociacao_religacao-emocional-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_consulta": 0.00030003000300030005, "recarga_nao_creditada": 0.00010001000100010003, "negociacao_divida": 0.0034003400340034003, "conta_pagamento_confirmacao": 0.00010001000100010003, "suporte_sem_sinal": 0.00010001000100010003, "cancelamento_linha": 0.9831983198319832, "negociacao_religacao": 0.012501250125012504, "sem_correspondencia": 0.00030003000300030005}, "confidence": 0.9524, "input_tokens": 238, "latency_ms": 20.789522999990595} +{"id": "g0058-recarga_realizar-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.0224, "bonus_nao_recebido": 0.1591, "recarga_saldo": 0.0852, "suporte_configuracao": 0.0283, "conta_pagamento_confirmacao": 0.0047, "recarga_nao_creditada": 0.0839, "roaming_pacote": 0.0064, "sem_correspondencia": 0.61}, "confidence": 0.3964, "input_tokens": 225, "latency_ms": 21.186608999983036} +{"id": "g0058-recarga_realizar-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_vencimento": 1.0000910082817534e-06, "reclamacao_atendimento": 1.0000910082817534e-06, "parceiros_ofertas": 1.0000910082817534e-06, "recarga_nao_creditada": 0.9757887967805069, "recarga_saldo": 0.02020183836729142, "seguranca_fraude": 1.0000910082817534e-06, "desconto_retencao": 1.0000910082817534e-06, "conta_pagamento_confirmacao": 1.0000910082817534e-06, "internet_pacote_adicional": 0.00010000910082817536, "roaming_pacote": 1.0000910082817534e-06, "atendimento_humano": 1.0000910082817534e-06, "conta_debito_automatico_digital": 0.0013001183107662795, "conta_explicacao": 0.0004000364033127014, "bonus_nao_recebido": 1.0000910082817534e-06, "conta_contestacao": 0.0016001456132508057, "sem_correspondencia": 0.000600054604969052}, "confidence": 0.9526, "input_tokens": 288, "latency_ms": 22.059017999993102} +{"id": "g0058-recarga_realizar-erros_digitacao-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.999000099990002e-05, "recarga_nao_creditada": 0.0007999200079992001, "recarga_realizar": 0.9971002899710029, "sem_correspondencia": 0.001999800019998}, "confidence": 0.9846, "input_tokens": 131, "latency_ms": 20.96236099998805} +{"id": "g0058-recarga_realizar-erros_digitacao-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_troca": 9.999850002249967e-07, "seguranca_fraude": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "vas_contratacao": 9.999850002249967e-07, "suporte_configuracao": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "marketplace_compra": 9.999850002249967e-07, "desconto_retencao": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "conta_segunda_via": 9.999850002249967e-07, "recarga_nao_creditada": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 22.423520000018016} +{"id": "g0058-recarga_realizar-erros_digitacao-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.005600560056005601, "internet_pacote_adicional": 0.0045004500450045015, "recarga_realizar": 0.8279827982798281, "vas_consulta": 0.02840284028402841, "internet_consumo": 0.013401340134013404, "vas_cancelamento": 0.005800580058005801, "recarga_saldo": 0.008500850085008503, "suporte_chip_esim": 0.024702470247024707, "plano_troca": 0.003500350035003501, "recarga_nao_creditada": 0.011501150115011504, "roaming_duvida": 0.013001300130013004, "sem_correspondencia": 0.05310531053105312}, "confidence": 0.6723, "input_tokens": 281, "latency_ms": 22.032970999987356} +{"id": "g0058-recarga_realizar-erros_digitacao-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"plano_consulta": 0.00020006001800540167, "conta_debito_automatico_digital": 0.005701710513153948, "recarga_realizar": 0.5947784335300591, "conta_vencimento": 0.00020006001800540167, "parceiros_ofertas": 0.00020006001800540167, "cadastro_atualizacao": 0.00020006001800540167, "recarga_saldo": 0.24407322196659, "fidelidade_pontos": 0.0015004501350405124, "cancelamento_linha": 0.0008002400720216067, "atendimento_humano": 0.00020006001800540167, "portabilidade": 0.017605281584475347, "seguranca_perda_roubo": 0.0005001500450135042, "plano_nova_linha": 0.00020006001800540167, "internet_problema_conexao": 0.00030009002700810244, "recarga_nao_creditada": 0.026908072421726523, "sem_correspondencia": 0.10663198959687908}, "confidence": 0.5948, "input_tokens": 291, "latency_ms": 22.32033699999647} +{"id": "g0058-recarga_realizar-erros_digitacao-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 9.999970000090002e-07, "recarga_realizar": 0.9999970000090003, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 135, "latency_ms": 20.75854200001004} +{"id": "g0058-recarga_realizar-erros_digitacao-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"seguranca_perda_roubo": 0.0009000864082951962, "plano_consulta": 1.0000960092168847e-06, "plano_troca": 1.0000960092168847e-06, "recarga_nao_creditada": 1.0000960092168847e-06, "reclamacao_atendimento": 0.00010000960092168848, "marketplace_compra": 0.9676928985182577, "recarga_realizar": 0.009800940890325469, "recarga_saldo": 1.0000960092168847e-06, "bonus_nao_recebido": 0.0009000864082951962, "troca_numero": 0.018701795372355744, "internet_consumo": 0.0003000288027650654, "sem_correspondencia": 0.0016001536147470157}, "confidence": 0.9278, "input_tokens": 277, "latency_ms": 22.175476000001026} +{"id": "g0058-recarga_realizar-erros_digitacao-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_divida": 9.999890001209985e-07, "plano_troca": 9.999890001209985e-07, "conta_segunda_via": 9.999890001209985e-05, "conta_explicacao": 9.999890001209985e-07, "internet_problema_conexao": 9.999890001209985e-05, "desconto_retencao": 9.999890001209985e-07, "internet_pacote_adicional": 9.999890001209985e-07, "roaming_pacote": 9.999890001209985e-07, "negociacao_religacao": 9.999890001209985e-07, "recarga_nao_creditada": 0.9773892487182639, "portabilidade": 9.999890001209985e-07, "reclamacao_atendimento": 9.999890001209985e-07, "conta_debito_automatico_digital": 9.999890001209985e-07, "recarga_realizar": 0.022299754702698266, "recarga_saldo": 9.999890001209985e-07, "sem_correspondencia": 9.999890001209985e-05}, "confidence": 0.9603, "input_tokens": 287, "latency_ms": 22.247993999997107} +{"id": "g0058-recarga_realizar-erros_digitacao-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "conta_segunda_via": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "recarga_realizar": 0.9999890001209991, "seguranca_fraude": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "recarga_saldo": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 282, "latency_ms": 22.07423100000483} +{"id": "g0058-recarga_realizar-erros_digitacao-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"reclamacao_atendimento": 0.08459145626291745, "suporte_chip_esim": 0.004799515248959855, "negociacao_religacao": 9.998990101999698e-07, "marketplace_pedido": 0.0009998990101999698, "recarga_realizar": 0.9092081699748327, "recarga_nao_creditada": 0.000199979802039994, "recarga_saldo": 9.9989901019997e-05, "sem_correspondencia": 9.9989901019997e-05}, "confidence": 0.8407, "input_tokens": 229, "latency_ms": 21.771181000019624} +{"id": "g0058-recarga_realizar-erros_digitacao-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_contestacao": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "parceiros_ofertas": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 204, "latency_ms": 21.74043600001596} +{"id": "g0059-recarga_realizar-regionalismo-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.99997000009e-07, "recarga_nao_creditada": 9.99997000009e-07, "recarga_realizar": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9997, "input_tokens": 154, "latency_ms": 21.532057000001714} +{"id": "g0059-recarga_realizar-regionalismo-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"negociacao_divida": 9.998990101999698e-07, "recarga_realizar": 0.9871003028694102, "plano_nova_linha": 9.9989901019997e-05, "recarga_nao_creditada": 0.0023997576244799276, "fidelidade_resgate": 9.9989901019997e-05, "suporte_chip_esim": 0.001099888911219967, "roaming_cobranca": 0.000799919208159976, "conta_debito_automatico_digital": 9.9989901019997e-05, "marketplace_compra": 0.005399454655079837, "recarga_saldo": 0.0012998687132599609, "cadastro_atualizacao": 0.0005999394061199819, "sem_correspondencia": 0.0009998990101999698}, "confidence": 0.9633, "input_tokens": 296, "latency_ms": 22.78216099998076} +{"id": "g0059-recarga_realizar-regionalismo-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"desconto_retencao": 0.09248150369926013, "negociacao_religacao": 0.003299340131973605, "recarga_realizar": 0.03699260147970405, "marketplace_pedido": 0.014497100579884022, "parceiros_ofertas": 0.0050989802039592075, "internet_pacote_adicional": 0.0016996600679864023, "conta_vencimento": 0.0016996600679864023, "recarga_saldo": 0.7305538892221555, "plano_nova_linha": 0.0017996400719856025, "recarga_nao_creditada": 0.08428314337132571, "suporte_chip_esim": 0.012197560487902418, "sem_correspondencia": 0.015396920615876821}, "confidence": 0.5824, "input_tokens": 298, "latency_ms": 23.14125099999842} +{"id": "g0059-recarga_realizar-regionalismo-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "seguranca_perda_roubo": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "negociacao_religacao": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 223, "latency_ms": 22.427461000006588} +{"id": "g0059-recarga_realizar-regionalismo-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.8156368726254751, "fidelidade_pontos": 0.0008998200359928016, "roaming_cobranca": 0.0013997200559888025, "conta_segunda_via": 0.00019996000799840037, "seguranca_perda_roubo": 0.0008998200359928016, "atendimento_humano": 0.001099780043991202, "suporte_chip_esim": 0.0002999400119976005, "negociacao_religacao": 0.0002999400119976005, "troca_numero": 0.00019996000799840037, "recarga_saldo": 0.03239352129574086, "recarga_nao_creditada": 0.02109578084383124, "seguranca_fraude": 0.001199760047990402, "portabilidade": 0.0006998600279944012, "marketplace_compra": 0.00019996000799840037, "recarga_realizar": 0.12317536492701463, "sem_correspondencia": 0.0002999400119976005}, "confidence": 0.7582, "input_tokens": 299, "latency_ms": 23.650346000010813} +{"id": "g0059-recarga_realizar-regionalismo-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "recarga_realizar": 0.9999850002249971, "plano_troca": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 296, "latency_ms": 22.54295599999523} +{"id": "g0059-recarga_realizar-regionalismo-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cadastro_atualizacao": 0.0202, "conta_debito_automatico_digital": 0.1132, "recarga_nao_creditada": 0.0264, "bonus_nao_recebido": 0.1594, "recarga_realizar": 0.0493, "recarga_saldo": 0.0205, "fidelidade_resgate": 0.0248, "beneficios_consulta": 0.0087, "troca_numero": 0.0272, "reclamacao_atendimento": 0.538, "roaming_pacote": 0.0039, "sem_correspondencia": 0.0084}, "confidence": 0.3689, "input_tokens": 281, "latency_ms": 22.506564999986267} +{"id": "g0059-recarga_realizar-regionalismo-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_chip_esim": 9.999930000489998e-07, "fidelidade_pontos": 9.999930000489998e-07, "atendimento_humano": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "vas_consulta": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 232, "latency_ms": 21.12566100001345} +{"id": "g0059-recarga_realizar-regionalismo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 0.005601120224044809, "plano_nova_linha": 0.0022004400880176037, "reclamacao_atendimento": 0.003100620124024805, "internet_problema_conexao": 0.5357071414282856, "suporte_chip_esim": 0.011102220444088817, "recarga_saldo": 0.005701140228045609, "marketplace_compra": 0.022904580916183238, "roaming_duvida": 0.005501100220044008, "recarga_nao_creditada": 0.09871974394878975, "internet_consumo": 0.05891178235647129, "roaming_pacote": 0.01280256051210242, "vas_cancelamento": 0.003200640128025605, "recarga_realizar": 0.016303260652130423, "troca_numero": 0.17253450690138025, "negociacao_religacao": 0.004600920184036807, "sem_correspondencia": 0.04110822164432886}, "confidence": 0.4282, "input_tokens": 295, "latency_ms": 22.368096999997533} +{"id": "g0059-recarga_realizar-regionalismo-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_saldo": 0.0399, "recarga_nao_creditada": 0.501, "recarga_realizar": 0.2072, "sem_correspondencia": 0.2519}, "confidence": 0.1718, "input_tokens": 141, "latency_ms": 20.827693999990515} +{"id": "g0059-recarga_realizar-regionalismo-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "negociacao_divida": 9.99993000049e-07, "reclamacao_atendimento": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 237, "latency_ms": 21.861011999988023} +{"id": "g0059-recarga_realizar-regionalismo-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_nova_linha": 0.0302, "recarga_realizar": 0.6767, "portabilidade": 0.0179, "fidelidade_resgate": 0.0146, "internet_problema_conexao": 0.2451, "recarga_saldo": 0.0052, "recarga_nao_creditada": 0.0067, "sem_correspondencia": 0.0036}, "confidence": 0.553, "input_tokens": 222, "latency_ms": 22.05711499999552} +{"id": "g0060-recarga_realizar-emocional-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0005999940000599995, "conta_explicacao": 9.999900000999991e-07, "internet_consumo": 9.999900000999991e-07, "marketplace_compra": 9.999900000999991e-07, "beneficios_consulta": 9.999900000999991e-07, "seguranca_fraude": 9.999900000999991e-07, "desconto_retencao": 9.999900000999991e-07, "recarga_nao_creditada": 9.999900000999991e-07, "suporte_chip_esim": 9.999900000999991e-07, "recarga_realizar": 0.9993900060999391, "reclamacao_atendimento": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9979, "input_tokens": 293, "latency_ms": 22.39936600000192} +{"id": "g0060-recarga_realizar-emocional-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "reclamacao_atendimento": 9.99989000120999e-07, "internet_consumo": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "parceiros_ofertas": 9.99989000120999e-07, "seguranca_perda_roubo": 9.99989000120999e-07, "recarga_realizar": 0.9999890001209989, "conta_explicacao": 9.99989000120999e-07, "recarga_nao_creditada": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 22.11436400000366} +{"id": "g0060-recarga_realizar-emocional-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_configuracao": 0.0007000000000000001, "recarga_realizar": 0.9093000000000001, "conta_debito_automatico_digital": 0.00020000000000000004, "recarga_nao_creditada": 0.08860000000000001, "negociacao_religacao": 0.00020000000000000004, "recarga_saldo": 0.0004000000000000001, "fidelidade_pontos": 0.00020000000000000004, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.8475, "input_tokens": 250, "latency_ms": 21.854245000014316} +{"id": "g0060-recarga_realizar-emocional-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 1.0000900081007289e-06, "bonus_nao_recebido": 1.0000900081007289e-06, "marketplace_compra": 1.0000900081007289e-06, "suporte_chip_esim": 1.0000900081007289e-06, "recarga_nao_creditada": 0.0007000630056705103, "recarga_saldo": 1.0000900081007289e-06, "fidelidade_resgate": 1.0000900081007289e-06, "internet_consumo": 1.0000900081007289e-06, "recarga_realizar": 0.9992899360942484, "conta_debito_automatico_digital": 1.0000900081007289e-06, "vas_contratacao": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9974, "input_tokens": 294, "latency_ms": 22.456075999997438} +{"id": "g0060-recarga_realizar-emocional-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"roaming_duvida": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "plano_nova_linha": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 21.968401000009408} +{"id": "g0060-recarga_realizar-emocional-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"parceiros_ofertas": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "recarga_realizar": 0.999993000049, "marketplace_pedido": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 21.624892000005502} +{"id": "g0060-recarga_realizar-emocional-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 9.999900000999991e-07, "vas_consulta": 9.999900000999991e-07, "suporte_configuracao": 9.999900000999991e-07, "recarga_nao_creditada": 9.999900000999991e-07, "roaming_pacote": 9.999900000999991e-07, "recarga_realizar": 0.9990900090999092, "suporte_chip_esim": 9.999900000999991e-07, "negociacao_religacao": 9.999900000999991e-07, "conta_debito_automatico_digital": 9.999900000999991e-07, "recarga_saldo": 0.0008999910000899992, "marketplace_pedido": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9971, "input_tokens": 291, "latency_ms": 22.29128099997979} +{"id": "g0060-recarga_realizar-emocional-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.9998980002039998, "recarga_saldo": 9.999980000040002e-05, "recarga_nao_creditada": 9.99998000004e-07, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9992, "input_tokens": 136, "latency_ms": 20.059185999997453} +{"id": "g0060-recarga_realizar-emocional-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.8899110088991101, "cancelamento_linha": 9.999000099990002e-05, "plano_consulta": 9.999000099990002e-05, "roaming_cobranca": 0.0027997200279972004, "recarga_saldo": 0.1045895410458954, "vas_contratacao": 0.0006999300069993001, "reclamacao_atendimento": 9.999000099990002e-05, "sem_correspondencia": 0.0016998300169983002}, "confidence": 0.82, "input_tokens": 220, "latency_ms": 21.81659299998273} +{"id": "g0060-recarga_realizar-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_problema_conexao": 0.011498850114988501, "vas_consulta": 9.999000099990002e-05, "conta_explicacao": 9.999000099990002e-05, "recarga_nao_creditada": 0.20127987201279873, "seguranca_perda_roubo": 0.00029997000299970003, "cadastro_atualizacao": 0.00019998000199980003, "negociacao_religacao": 9.999000099990002e-05, "cancelamento_linha": 9.999000099990002e-05, "negociacao_divida": 9.999000099990002e-05, "recarga_saldo": 0.7835216478352165, "roaming_duvida": 9.999000099990002e-05, "internet_consumo": 0.0006999300069993001, "marketplace_compra": 0.00039996000399960006, "portabilidade": 0.0008999100089991, "atendimento_humano": 9.999000099990002e-05, "sem_correspondencia": 0.0004999500049995}, "confidence": 0.7861, "input_tokens": 298, "latency_ms": 22.399763000009898} +{"id": "g0060-recarga_realizar-emocional-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 9.999970000090002e-07, "recarga_realizar": 0.9999970000090003, "recarga_nao_creditada": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9998, "input_tokens": 138, "latency_ms": 20.4978669999889} +{"id": "g0060-recarga_realizar-emocional-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.00019999880000720003, "conta_segunda_via": 9.99994000036e-07, "beneficios_consulta": 9.99994000036e-07, "roaming_duvida": 9.99994000036e-07, "recarga_realizar": 0.9997940012359928, "reclamacao_atendimento": 9.99994000036e-07, "recarga_nao_creditada": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.999, "input_tokens": 229, "latency_ms": 21.85267000001545} +{"id": "g0063-recarga_saldo-curto_neutro-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.003200320032003201, "internet_consumo": 0.024402440244024406, "suporte_chip_esim": 0.0011001100110011003, "internet_pacote_adicional": 0.0010001000100010003, "recarga_saldo": 0.5961596159615962, "recarga_nao_creditada": 0.3673367336733674, "fidelidade_pontos": 0.0010001000100010003, "sem_correspondencia": 0.005800580058005801}, "confidence": 0.5976, "input_tokens": 220, "latency_ms": 21.891741999979786} +{"id": "g0063-recarga_saldo-curto_neutro-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"internet_consumo": 0.0011000000000000003, "internet_problema_conexao": 0.00010000000000000002, "conta_pagamento_confirmacao": 0.9957000000000001, "roaming_pacote": 0.00010000000000000002, "recarga_realizar": 0.00030000000000000003, "bonus_nao_recebido": 0.0004000000000000001, "recarga_nao_creditada": 0.0020000000000000005, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9836, "input_tokens": 216, "latency_ms": 21.464528000024075} +{"id": "g0063-recarga_saldo-curto_neutro-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0164, "internet_consumo": 0.1155, "recarga_realizar": 0.0113, "sem_correspondencia": 0.8568}, "confidence": 0.6393, "input_tokens": 129, "latency_ms": 20.981876999996985} +{"id": "g0063-recarga_saldo-curto_neutro-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9632036796320369, "roaming_pacote": 9.999000099990002e-05, "suporte_sem_sinal": 0.00019998000199980003, "recarga_nao_creditada": 0.022297770222977704, "recarga_realizar": 0.0007999200079992001, "beneficios_consulta": 0.00029997000299970003, "internet_consumo": 0.011398860113988602, "sem_correspondencia": 0.0016998300169983002}, "confidence": 0.907, "input_tokens": 203, "latency_ms": 22.199158999995916} +{"id": "g0063-recarga_saldo-curto_neutro-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"plano_nova_linha": 0.0009998980104029389, "seguranca_fraude": 9.998980104029389e-05, "recarga_saldo": 0.933604772313224, "roaming_duvida": 9.998980104029389e-05, "internet_consumo": 9.998980104029388e-07, "vas_consulta": 0.000899908209362645, "recarga_nao_creditada": 0.0012998674135238203, "recarga_realizar": 0.00019997960208058778, "fidelidade_resgate": 9.998980104029389e-05, "seguranca_perda_roubo": 9.998980104029389e-05, "fidelidade_pontos": 9.998980104029388e-07, "sem_correspondencia": 0.06259361545122398}, "confidence": 0.8935, "input_tokens": 279, "latency_ms": 22.19817799999646} +{"id": "g0063-recarga_saldo-curto_neutro-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_contestacao": 9.99990000099999e-07, "roaming_pacote": 9.99990000099999e-07, "recarga_realizar": 9.99990000099999e-07, "internet_consumo": 9.99990000099999e-07, "desconto_retencao": 9.99990000099999e-07, "roaming_duvida": 9.99990000099999e-07, "marketplace_compra": 9.99990000099999e-07, "recarga_saldo": 0.9998900010999889, "cancelamento_linha": 9.99990000099999e-07, "plano_nova_linha": 9.99990000099999e-07, "recarga_nao_creditada": 9.99990000099999e-05, "sem_correspondencia": 9.99990000099999e-07}, "confidence": 0.9994, "input_tokens": 283, "latency_ms": 22.00177099999223} +{"id": "g0063-recarga_saldo-curto_neutro-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0046, "internet_consumo": 0.0045, "recarga_saldo": 0.9696, "sem_correspondencia": 0.0213}, "confidence": 0.8839, "input_tokens": 134, "latency_ms": 20.58847300000366} +{"id": "g0063-recarga_saldo-curto_neutro-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"atendimento_humano": 0.013698630136986302, "recarga_saldo": 0.013698630136986302, "seguranca_fraude": 0.19738026197380262, "recarga_realizar": 0.006799320067993201, "internet_consumo": 0.012498750124987502, "suporte_chip_esim": 0.0028997100289971, "recarga_nao_creditada": 0.7363263673632637, "sem_correspondencia": 0.016698330166983303}, "confidence": 0.5975, "input_tokens": 219, "latency_ms": 21.612339000000702} +{"id": "g0063-recarga_saldo-curto_neutro-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 9.999000099990002e-05, "internet_consumo": 9.999000099990002e-05, "recarga_saldo": 0.9993000699930007, "sem_correspondencia": 0.0004999500049995}, "confidence": 0.9958, "input_tokens": 128, "latency_ms": 20.58272200000033} +{"id": "g0063-recarga_saldo-curto_neutro-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.00019994001799460167, "recarga_nao_creditada": 0.28371488553433977, "cancelamento_linha": 0.0004998500449865041, "negociacao_religacao": 0.00019994001799460167, "recarga_saldo": 0.659602119364191, "internet_pacote_adicional": 0.0016994901529541141, "troca_numero": 0.00019994001799460167, "seguranca_perda_roubo": 0.0002999100269919025, "conta_debito_automatico_digital": 0.00839748075577327, "conta_contestacao": 0.005598320503848847, "roaming_duvida": 0.028091572528241536, "conta_explicacao": 0.0013995801259622117, "internet_consumo": 0.005398380485854245, "marketplace_compra": 0.0002999100269919025, "recarga_realizar": 0.0013995801259622117, "sem_correspondencia": 0.0029991002699190253}, "confidence": 0.6794, "input_tokens": 281, "latency_ms": 22.272506000007297} +{"id": "g0063-recarga_saldo-curto_neutro-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"recarga_saldo": 0.0010002000400080018, "suporte_sem_sinal": 0.00020004000800160037, "recarga_realizar": 0.00020004000800160037, "conta_pagamento_confirmacao": 0.9731946389277857, "portabilidade": 0.008001600320064015, "parceiros_ofertas": 0.00020004000800160037, "internet_consumo": 0.0010002000400080018, "recarga_nao_creditada": 0.012202440488097623, "beneficios_consulta": 0.00040008001600320075, "suporte_configuracao": 0.00030006001200240054, "reclamacao_atendimento": 0.00020004000800160037, "sem_correspondencia": 0.0031006201240248053}, "confidence": 0.9339, "input_tokens": 278, "latency_ms": 22.42139699998802} +{"id": "g0063-recarga_saldo-curto_neutro-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_divida": 0.00039996000399960006, "conta_segunda_via": 0.00039996000399960006, "plano_troca": 0.00039996000399960006, "conta_contestacao": 0.0036996300369963007, "plano_consulta": 0.0005999400059994001, "internet_consumo": 0.0021997800219978004, "recarga_realizar": 0.0004999500049995, "plano_nova_linha": 0.0005999400059994001, "roaming_pacote": 0.00039996000399960006, "recarga_saldo": 0.9887011298870113, "recarga_nao_creditada": 0.0008999100089991, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.966, "input_tokens": 281, "latency_ms": 22.051437000015994} +{"id": "g0064-recarga_saldo-informal_abreviado-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9554955495549555, "recarga_realizar": 0.00010001000100010001, "internet_consumo": 0.00010001000100010001, "sem_correspondencia": 0.0443044304430443}, "confidence": 0.8675, "input_tokens": 128, "latency_ms": 20.158277000007274} +{"id": "g0064-recarga_saldo-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9143000000000001, "fidelidade_resgate": 0.0029000000000000002, "plano_nova_linha": 0.0011000000000000003, "recarga_realizar": 0.029700000000000004, "internet_consumo": 0.0015000000000000002, "cadastro_atualizacao": 0.0017000000000000001, "troca_numero": 0.00030000000000000003, "sem_correspondencia": 0.04850000000000001}, "confidence": 0.817, "input_tokens": 209, "latency_ms": 21.968805999989627} +{"id": "g0064-recarga_saldo-informal_abreviado-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.020304060812162433, "marketplace_compra": 0.003000600120024005, "seguranca_perda_roubo": 0.20824164832966593, "atendimento_humano": 0.0003000600120024005, "beneficios_consulta": 0.0004000800160032007, "cadastro_atualizacao": 0.0004000800160032007, "desconto_retencao": 0.001200240048009602, "roaming_pacote": 0.0003000600120024005, "recarga_saldo": 0.0033006601320264054, "vas_contratacao": 0.6723344668933787, "recarga_realizar": 0.001200240048009602, "conta_explicacao": 0.0031006201240248053, "internet_consumo": 0.0017003400680136028, "recarga_nao_creditada": 0.01150230046009202, "suporte_chip_esim": 0.0018003600720144029, "sem_correspondencia": 0.07091418283656732}, "confidence": 0.6334, "input_tokens": 293, "latency_ms": 22.627606000014566} +{"id": "g0064-recarga_saldo-informal_abreviado-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 25, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"reclamacao_atendimento": 1.0001950380324163e-06, "roaming_cobranca": 1.0001950380324163e-06, "recarga_saldo": 0.9980946284525483, "internet_consumo": 0.00010001950380324164, "fidelidade_resgate": 1.0001950380324163e-06, "conta_pagamento_confirmacao": 0.0004000780152129666, "plano_troca": 1.0001950380324163e-06, "troca_numero": 1.0001950380324163e-06, "marketplace_compra": 0.00010001950380324164, "recarga_realizar": 0.00010001950380324164, "recarga_nao_creditada": 0.00010001950380324164, "sem_correspondencia": 0.0011002145418356581}, "confidence": 0.9927, "input_tokens": 274, "latency_ms": 22.398724999987962} +{"id": "g0064-recarga_saldo-informal_abreviado-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9993899450950583, "internet_consumo": 0.0001000090008100729, "recarga_nao_creditada": 0.0002000180016201458, "internet_pacote_adicional": 1.0000900081007289e-06, "conta_explicacao": 1.0000900081007289e-06, "negociacao_religacao": 1.0000900081007289e-06, "conta_vencimento": 1.0000900081007289e-06, "conta_segunda_via": 1.0000900081007289e-06, "desconto_retencao": 1.0000900081007289e-06, "plano_consulta": 1.0000900081007289e-06, "vas_consulta": 0.0001000090008100729, "suporte_configuracao": 1.0000900081007289e-06, "suporte_chip_esim": 1.0000900081007289e-06, "marketplace_pedido": 1.0000900081007289e-06, "recarga_realizar": 0.0001000090008100729, "sem_correspondencia": 0.0001000090008100729}, "confidence": 0.9972, "input_tokens": 290, "latency_ms": 22.35925100001168} +{"id": "g0064-recarga_saldo-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.062006200620062006, "internet_consumo": 0.022102210221022104, "recarga_nao_creditada": 0.2491249124912491, "sem_correspondencia": 0.6667666766676668}, "confidence": 0.3701, "input_tokens": 129, "latency_ms": 20.530309999998053} +{"id": "g0064-recarga_saldo-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_vencimento": 0.0002, "conta_segunda_via": 0.0001, "conta_debito_automatico_digital": 0.0005, "recarga_realizar": 0.0006, "cancelamento_linha": 0.0011, "vas_consulta": 0.0033, "internet_pacote_adicional": 0.0001, "bonus_nao_recebido": 0.2691, "internet_consumo": 0.0004, "plano_consulta": 0.0006, "recarga_nao_creditada": 0.7203, "sem_correspondencia": 0.0037}, "confidence": 0.7359, "input_tokens": 271, "latency_ms": 21.910063000007085} +{"id": "g0064-recarga_saldo-informal_abreviado-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.023095380923815235, "recarga_nao_creditada": 0.00019996000799840034, "recarga_realizar": 9.998000399920017e-05, "cadastro_atualizacao": 0.00629874025194961, "conta_contestacao": 0.0013997200559888023, "negociacao_religacao": 0.004099180163967207, "conta_vencimento": 9.998000399920017e-05, "atendimento_humano": 0.00029994001199760045, "recarga_saldo": 0.8884223155368925, "portabilidade": 0.00569886022795441, "vas_contratacao": 9.998000399920017e-05, "internet_consumo": 0.00029994001199760045, "plano_nova_linha": 9.998000399920017e-05, "parceiros_ofertas": 9.998000399920017e-05, "roaming_pacote": 9.998000399920017e-05, "sem_correspondencia": 0.0695860827834433}, "confidence": 0.8264, "input_tokens": 291, "latency_ms": 22.25304099999903} +{"id": "g0064-recarga_saldo-informal_abreviado-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0005000000000000001, "recarga_saldo": 0.9739000000000001, "internet_consumo": 0.0005000000000000001, "sem_correspondencia": 0.025100000000000004}, "confidence": 0.9089, "input_tokens": 132, "latency_ms": 20.905397999996467} +{"id": "g0064-recarga_saldo-informal_abreviado-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0034003400340034003, "recarga_saldo": 0.37963796379637965, "recarga_realizar": 0.0034003400340034003, "sem_correspondencia": 0.6135613561356136}, "confidence": 0.4904, "input_tokens": 129, "latency_ms": 20.49247099998297} +{"id": "g0064-recarga_saldo-informal_abreviado-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0010998900109989004, "recarga_saldo": 0.9286071392860715, "roaming_cobranca": 0.0012998700129987003, "suporte_chip_esim": 0.0013998600139986004, "recarga_nao_creditada": 0.008399160083991603, "parceiros_ofertas": 0.0013998600139986004, "internet_consumo": 0.012098790120987904, "sem_correspondencia": 0.04569543045695431}, "confidence": 0.8377, "input_tokens": 211, "latency_ms": 21.713896999983717} +{"id": "g0064-recarga_saldo-informal_abreviado-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_explicacao": 0.0004000764145951877, "beneficios_consulta": 1.0001910364879692e-06, "roaming_pacote": 1.0001910364879692e-06, "marketplace_pedido": 1.0001910364879692e-06, "recarga_saldo": 0.2722520001320252, "recarga_nao_creditada": 0.7172369922655226, "plano_nova_linha": 1.0001910364879692e-06, "internet_consumo": 0.0004000764145951877, "portabilidade": 0.00010001910364879692, "fidelidade_pontos": 0.009201757535689315, "roaming_cobranca": 1.0001910364879692e-06, "recarga_realizar": 1.0001910364879692e-06, "marketplace_compra": 1.0001910364879692e-06, "negociacao_divida": 1.0001910364879692e-06, "atendimento_humano": 1.0001910364879692e-06, "sem_correspondencia": 0.0004000764145951877}, "confidence": 0.7661, "input_tokens": 291, "latency_ms": 22.41243299999951} +{"id": "g0069-recarga_saldo-indireto_multiplo-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 184, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.0001000192036871079, "seguranca_perda_roubo": 1.000192036871079e-06, "internet_consumo": 0.9977915759825885, "conta_pagamento_confirmacao": 1.000192036871079e-06, "vas_contratacao": 1.000192036871079e-06, "cancelamento_linha": 0.00030005761106132367, "recarga_nao_creditada": 0.0006001152221226473, "conta_segunda_via": 1.000192036871079e-06, "recarga_realizar": 1.000192036871079e-06, "conta_debito_automatico_digital": 1.000192036871079e-06, "suporte_sem_sinal": 0.00030005761106132367, "roaming_pacote": 1.000192036871079e-06, "vas_consulta": 0.0006001152221226473, "reclamacao_atendimento": 1.000192036871079e-06, "recarga_saldo": 0.0002000384073742158, "sem_correspondencia": 0.0001000192036871079}, "confidence": 0.9922, "input_tokens": 318, "latency_ms": 22.600018000019872} +{"id": "g0069-recarga_saldo-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 96, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.9742821907696735, "recarga_nao_creditada": 0.015702936449115978, "marketplace_pedido": 1.00018703497554e-06, "conta_pagamento_confirmacao": 1.00018703497554e-06, "vas_cancelamento": 1.00018703497554e-06, "desconto_retencao": 1.00018703497554e-06, "plano_troca": 1.00018703497554e-06, "cadastro_atualizacao": 1.00018703497554e-06, "bonus_nao_recebido": 1.00018703497554e-06, "marketplace_compra": 1.00018703497554e-06, "recarga_saldo": 0.010001870349755401, "conta_vencimento": 1.00018703497554e-06, "roaming_duvida": 1.00018703497554e-06, "conta_segunda_via": 1.00018703497554e-06, "internet_pacote_adicional": 1.00018703497554e-06, "sem_correspondencia": 1.00018703497554e-06}, "confidence": 0.9501, "input_tokens": 297, "latency_ms": 22.777843000000075} +{"id": "g0069-recarga_saldo-indireto_multiplo-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"troca_numero": 1.0000930086498043e-06, "internet_consumo": 0.00010000930086498044, "recarga_nao_creditada": 0.00010000930086498044, "vas_contratacao": 0.9586891580917024, "reclamacao_atendimento": 1.0000930086498043e-06, "cancelamento_linha": 1.0000930086498043e-06, "conta_debito_automatico_digital": 0.00010000930086498044, "recarga_realizar": 1.0000930086498043e-06, "vas_consulta": 0.0008000744069198435, "plano_consulta": 1.0000930086498043e-06, "cadastro_atualizacao": 0.00010000930086498044, "portabilidade": 0.00010000930086498044, "recarga_saldo": 0.03960368314253226, "negociacao_religacao": 1.0000930086498043e-06, "conta_segunda_via": 0.00040003720345992177, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9338, "input_tokens": 301, "latency_ms": 22.566284999982145} +{"id": "g0069-recarga_saldo-indireto_multiplo-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_consumo": 0.0430956904309569, "recarga_realizar": 0.007999200079992, "recarga_saldo": 0.8927107289271073, "sem_correspondencia": 0.056194380561943806}, "confidence": 0.6848, "input_tokens": 143, "latency_ms": 20.614937999994254} +{"id": "g0069-recarga_saldo-indireto_multiplo-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 142, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0167016701670167, "roaming_pacote": 0.00040004000400040005, "internet_consumo": 0.001000100010001, "reclamacao_atendimento": 0.00040004000400040005, "conta_contestacao": 0.0027002700270027003, "plano_troca": 0.00040004000400040005, "recarga_nao_creditada": 0.0355035503550355, "conta_debito_automatico_digital": 0.00040004000400040005, "recarga_saldo": 0.8943894389438943, "fidelidade_resgate": 0.0429042904290429, "negociacao_religacao": 0.0007000700070007, "sem_correspondencia": 0.0045004500450045}, "confidence": 0.804, "input_tokens": 305, "latency_ms": 22.413447999980463} +{"id": "g0069-recarga_saldo-indireto_multiplo-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 141, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0001, "recarga_saldo": 0.998, "internet_consumo": 0.0012, "sem_correspondencia": 0.0007}, "confidence": 0.9883, "input_tokens": 152, "latency_ms": 20.066804000009597} +{"id": "g0069-recarga_saldo-indireto_multiplo-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 1.0000870075696584e-06, "plano_troca": 1.0000870075696584e-06, "roaming_duvida": 1.0000870075696584e-06, "fidelidade_resgate": 1.0000870075696584e-06, "bonus_nao_recebido": 1.0000870075696584e-06, "cadastro_atualizacao": 0.0003000261022708975, "internet_consumo": 1.0000870075696584e-06, "negociacao_divida": 1.0000870075696584e-06, "recarga_saldo": 0.9995869640658737, "conta_vencimento": 1.0000870075696584e-06, "roaming_pacote": 1.0000870075696584e-06, "marketplace_compra": 1.0000870075696584e-06, "recarga_nao_creditada": 0.00010000870075696585, "recarga_realizar": 1.0000870075696584e-06, "parceiros_ofertas": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9982, "input_tokens": 298, "latency_ms": 22.425749000007045} +{"id": "g0069-recarga_saldo-indireto_multiplo-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 1.0001940376433027e-06, "recarga_realizar": 1.0001940376433027e-06, "internet_consumo": 1.0001940376433027e-06, "vas_cancelamento": 0.9998939794320097, "recarga_nao_creditada": 1.0001940376433027e-06, "recarga_saldo": 1.0001940376433027e-06, "conta_vencimento": 1.0001940376433027e-06, "sem_correspondencia": 0.00010001940376433027}, "confidence": 0.9985, "input_tokens": 234, "latency_ms": 21.728105000022424} +{"id": "g0069-recarga_saldo-indireto_multiplo-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"plano_troca": 1.0000920084647786e-06, "recarga_nao_creditada": 0.010300947687187222, "reclamacao_atendimento": 1.0000920084647786e-06, "parceiros_ofertas": 1.0000920084647786e-06, "internet_consumo": 0.00010000920084647787, "fidelidade_resgate": 0.00010000920084647787, "internet_pacote_adicional": 1.0000920084647786e-06, "marketplace_compra": 1.0000920084647786e-06, "conta_explicacao": 0.0003000276025394336, "conta_contestacao": 0.00010000920084647787, "recarga_realizar": 0.0011001012093112567, "roaming_pacote": 1.0000920084647786e-06, "conta_debito_automatico_digital": 1.0000920084647786e-06, "vas_consulta": 0.00010000920084647787, "recarga_saldo": 0.9878908859615084, "sem_correspondencia": 1.0000920084647786e-06}, "confidence": 0.9733, "input_tokens": 308, "latency_ms": 22.55886700001497} +{"id": "g0069-recarga_saldo-indireto_multiplo-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_pacote_adicional": 0.00019998000199980003, "recarga_saldo": 0.986001399860014, "bonus_nao_recebido": 0.00019998000199980003, "negociacao_religacao": 0.00019998000199980003, "negociacao_divida": 0.00019998000199980003, "desconto_retencao": 0.00019998000199980003, "internet_consumo": 0.001999800019998, "conta_explicacao": 0.006699330066993301, "parceiros_ofertas": 0.00019998000199980003, "recarga_realizar": 0.00019998000199980003, "recarga_nao_creditada": 0.0006999300069993001, "sem_correspondencia": 0.0031996800319968005}, "confidence": 0.962, "input_tokens": 299, "latency_ms": 22.006443999998737} +{"id": "g0069-recarga_saldo-indireto_multiplo-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta", "desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 9.999930000489998e-07, "recarga_realizar": 9.999930000489998e-07, "conta_pagamento_confirmacao": 9.999930000489998e-07, "suporte_chip_esim": 9.999930000489998e-07, "internet_consumo": 9.999930000489998e-07, "roaming_pacote": 9.999930000489998e-07, "recarga_saldo": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 236, "latency_ms": 21.641706999986354} +{"id": "g0069-recarga_saldo-indireto_multiplo-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 144, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.061193880611938804, "bonus_nao_recebido": 0.0035996400359964, "conta_vencimento": 0.0015998400159984002, "internet_consumo": 0.0560943905609439, "recarga_saldo": 0.29087091290870914, "desconto_retencao": 0.0025997400259974, "internet_problema_conexao": 0.0190980901909809, "seguranca_fraude": 0.014298570142985701, "parceiros_ofertas": 0.0033996600339966003, "recarga_nao_creditada": 0.31456854314568544, "recarga_realizar": 0.0006999300069993001, "sem_correspondencia": 0.23197680231976803}, "confidence": 0.3557, "input_tokens": 296, "latency_ms": 21.534115999997994} +{"id": "g0073-recarga_nao_creditada-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.0018, "recarga_realizar": 0.9632, "bonus_nao_recebido": 0.002, "sem_correspondencia": 0.033}, "confidence": 0.8755, "input_tokens": 161, "latency_ms": 20.674130000003288} +{"id": "g0073-recarga_nao_creditada-regionalismo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 9.999850002249967e-07, "plano_consulta": 9.999850002249967e-07, "roaming_duvida": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "internet_consumo": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "vas_contratacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "negociacao_divida": 9.999850002249967e-07, "atendimento_humano": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "recarga_nao_creditada": 0.9999850002249967, "internet_problema_conexao": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 22.3153649999972} +{"id": "g0073-recarga_nao_creditada-regionalismo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.6129, "recarga_realizar": 0.0021, "conta_pagamento_confirmacao": 0.0133, "sem_correspondencia": 0.3717}, "confidence": 0.4674, "input_tokens": 157, "latency_ms": 20.359998000003543} +{"id": "g0073-recarga_nao_creditada-regionalismo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.8412, "bonus_nao_recebido": 0.0629, "conta_pagamento_confirmacao": 0.0177, "sem_correspondencia": 0.0782}, "confidence": 0.5742, "input_tokens": 159, "latency_ms": 20.362166000012394} +{"id": "g0073-recarga_nao_creditada-regionalismo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9997990002009997, "bonus_nao_recebido": 9.999990000009999e-05, "conta_pagamento_confirmacao": 9.999990000009998e-07, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9985, "input_tokens": 156, "latency_ms": 20.451776000015798} +{"id": "g0073-recarga_nao_creditada-regionalismo-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.008800880088008802, "bonus_nao_recebido": 0.003700370037003701, "recarga_nao_creditada": 0.9226922692269227, "sem_correspondencia": 0.06480648064806481}, "confidence": 0.7733, "input_tokens": 152, "latency_ms": 19.932752999977765} +{"id": "g0073-recarga_nao_creditada-regionalismo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_nova_linha": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "recarga_realizar": 0.9999890001209993, "conta_pagamento_confirmacao": 9.999890001209994e-07, "recarga_nao_creditada": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "cadastro_atualizacao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "recarga_saldo": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "internet_problema_conexao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 0.9999, "input_tokens": 284, "latency_ms": 22.087575999989895} +{"id": "g0073-recarga_nao_creditada-regionalismo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.0016998300169983002, "conta_pagamento_confirmacao": 0.0764923507649235, "bonus_nao_recebido": 0.0018998100189981002, "marketplace_pedido": 0.0017998200179982, "recarga_saldo": 0.014998500149985002, "conta_contestacao": 0.0016998300169983002, "recarga_nao_creditada": 0.8967103289671033, "sem_correspondencia": 0.0046995300469953}, "confidence": 0.7947, "input_tokens": 245, "latency_ms": 21.615860000025577} +{"id": "g0073-recarga_nao_creditada-regionalismo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.3479652034796521, "recarga_saldo": 0.008199180081991803, "bonus_nao_recebido": 0.023697630236976307, "cancelamento_linha": 0.002499750024997501, "internet_problema_conexao": 0.0011998800119988003, "recarga_nao_creditada": 0.4502549745025498, "recarga_realizar": 0.0011998800119988003, "sem_correspondencia": 0.16498350164983505}, "confidence": 0.4312, "input_tokens": 227, "latency_ms": 21.870876000008366} +{"id": "g0073-recarga_nao_creditada-regionalismo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 1.0000900081007289e-06, "bonus_nao_recebido": 1.0000900081007289e-06, "recarga_realizar": 0.018801692152293704, "suporte_sem_sinal": 1.0000900081007289e-06, "recarga_saldo": 1.0000900081007289e-06, "recarga_nao_creditada": 0.981188306947625, "conta_pagamento_confirmacao": 1.0000900081007289e-06, "suporte_configuracao": 1.0000900081007289e-06, "cancelamento_linha": 1.0000900081007289e-06, "vas_cancelamento": 1.0000900081007289e-06, "suporte_chip_esim": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9618, "input_tokens": 296, "latency_ms": 21.46420600001875} +{"id": "g0073-recarga_nao_creditada-regionalismo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.122, "roaming_duvida": 0.0009, "plano_nova_linha": 0.0007, "recarga_saldo": 0.0908, "marketplace_pedido": 0.0045, "atendimento_humano": 0.0007, "recarga_realizar": 0.0008, "conta_contestacao": 0.0012, "recarga_nao_creditada": 0.7741, "conta_segunda_via": 0.0007, "bonus_nao_recebido": 0.0007, "sem_correspondencia": 0.0029}, "confidence": 0.6963, "input_tokens": 292, "latency_ms": 22.182248999996546} +{"id": "g0073-recarga_nao_creditada-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9470894178835769, "negociacao_divida": 0.00020004000800160037, "recarga_realizar": 0.00020004000800160037, "conta_pagamento_confirmacao": 0.0008001600320064015, "conta_debito_automatico_digital": 0.0005001000200040009, "portabilidade": 0.004000800160032007, "cadastro_atualizacao": 0.00020004000800160037, "recarga_saldo": 0.00020004000800160037, "bonus_nao_recebido": 0.00020004000800160037, "marketplace_compra": 0.00020004000800160037, "fidelidade_resgate": 0.0009001800360072016, "sem_correspondencia": 0.04550910182036408}, "confidence": 0.9028, "input_tokens": 289, "latency_ms": 22.089980999993486} +{"id": "g0074-recarga_nao_creditada-emocional-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"reclamacao_atendimento": 0.0521052105210521, "conta_pagamento_confirmacao": 0.027502750275027504, "recarga_saldo": 0.5264526452645264, "conta_segunda_via": 0.0283028302830283, "recarga_realizar": 0.029202920292029203, "bonus_nao_recebido": 0.027502750275027504, "internet_consumo": 0.0283028302830283, "plano_nova_linha": 0.029202920292029203, "negociacao_religacao": 0.029202920292029203, "recarga_nao_creditada": 0.07820782078207822, "suporte_chip_esim": 0.030203020302030203, "sem_correspondencia": 0.11381138113811382}, "confidence": 0.2944, "input_tokens": 303, "latency_ms": 22.36492599999451} +{"id": "g0074-recarga_nao_creditada-emocional-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9999930000490003, "recarga_saldo": 9.999930000490002e-07, "bonus_nao_recebido": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "conta_pagamento_confirmacao": 9.999930000490002e-07, "recarga_realizar": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9998, "input_tokens": 245, "latency_ms": 21.767593999982182} +{"id": "g0074-recarga_nao_creditada-emocional-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "negociacao_religacao": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "internet_problema_conexao": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "fidelidade_pontos": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "recarga_nao_creditada": 0.9999850002249967, "atendimento_humano": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 22.613046999993003} +{"id": "g0074-recarga_nao_creditada-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.11398860113988601, "conta_pagamento_confirmacao": 0.12138786121387861, "bonus_nao_recebido": 0.17658234176582344, "sem_correspondencia": 0.5880411958804119}, "confidence": 0.1907, "input_tokens": 160, "latency_ms": 19.92228800000362} +{"id": "g0074-recarga_nao_creditada-emocional-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_consulta": 9.998000399920017e-05, "recarga_nao_creditada": 0.9859028194361128, "recarga_realizar": 0.003999200159968006, "conta_explicacao": 9.998000399920017e-05, "conta_vencimento": 9.998000399920017e-05, "marketplace_compra": 9.998000399920017e-05, "seguranca_perda_roubo": 9.998000399920017e-05, "bonus_nao_recebido": 9.998000399920017e-05, "recarga_saldo": 0.007598480303939213, "conta_segunda_via": 9.998000399920017e-05, "conta_pagamento_confirmacao": 9.998000399920017e-05, "sem_correspondencia": 0.0016996600679864027}, "confidence": 0.9638, "input_tokens": 292, "latency_ms": 22.078832999994802} +{"id": "g0074-recarga_nao_creditada-emocional-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "negociacao_divida": 9.999850002249975e-07, "recarga_nao_creditada": 0.9999850002249976, "parceiros_ofertas": 9.999850002249975e-07, "suporte_configuracao": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "recarga_saldo": 9.999850002249975e-07, "internet_pacote_adicional": 9.999850002249975e-07, "conta_pagamento_confirmacao": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "reclamacao_atendimento": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 21.711656000007906} +{"id": "g0074-recarga_nao_creditada-emocional-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.00019998000199980003, "bonus_nao_recebido": 0.00019998000199980003, "recarga_nao_creditada": 0.9978002199780022, "sem_correspondencia": 0.0017998200179982}, "confidence": 0.9883, "input_tokens": 157, "latency_ms": 20.40558300001294} +{"id": "g0074-recarga_nao_creditada-emocional-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0001, "recarga_nao_creditada": 0.9996, "bonus_nao_recebido": 0.0001, "sem_correspondencia": 0.0002}, "confidence": 0.9972, "input_tokens": 156, "latency_ms": 20.472234000010303} +{"id": "g0074-recarga_nao_creditada-emocional-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"seguranca_perda_roubo": 9.999920000639994e-07, "beneficios_consulta": 9.999920000639994e-07, "bonus_nao_recebido": 9.999920000639994e-07, "conta_pagamento_confirmacao": 9.999920000639994e-07, "recarga_realizar": 9.999920000639995e-05, "negociacao_divida": 9.999920000639994e-07, "parceiros_ofertas": 9.999920000639994e-07, "roaming_pacote": 9.999920000639994e-07, "recarga_saldo": 9.999920000639995e-05, "recarga_nao_creditada": 0.9995920032639739, "negociacao_religacao": 9.999920000639994e-07, "sem_correspondencia": 0.0001999984000127999}, "confidence": 0.9983, "input_tokens": 289, "latency_ms": 22.072135000001936} +{"id": "g0074-recarga_nao_creditada-emocional-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_debito_automatico_digital": 0.00010003000900270082, "recarga_saldo": 0.14094228268480544, "portabilidade": 0.00010003000900270082, "desconto_retencao": 0.00010003000900270082, "reclamacao_atendimento": 0.00010003000900270082, "conta_vencimento": 0.00010003000900270082, "recarga_nao_creditada": 0.836550965289587, "recarga_realizar": 0.016905071521456438, "bonus_nao_recebido": 0.00010003000900270082, "conta_pagamento_confirmacao": 0.00010003000900270082, "internet_pacote_adicional": 0.00010003000900270082, "vas_cancelamento": 0.00010003000900270082, "suporte_sem_sinal": 0.00010003000900270082, "negociacao_religacao": 0.00010003000900270082, "suporte_configuracao": 0.004301290387116135, "sem_correspondencia": 0.00020006001800540165}, "confidence": 0.8079, "input_tokens": 302, "latency_ms": 22.44773699999314} +{"id": "g0074-recarga_nao_creditada-emocional-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"desconto_retencao": 9.999850002249967e-07, "recarga_saldo": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "recarga_nao_creditada": 9.999850002249967e-07, "negociacao_divida": 9.999850002249967e-07, "portabilidade": 9.999850002249967e-07, "suporte_sem_sinal": 9.999850002249967e-07, "conta_vencimento": 9.999850002249967e-07, "suporte_chip_esim": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "troca_numero": 9.999850002249967e-07, "conta_pagamento_confirmacao": 9.999850002249967e-07, "internet_consumo": 9.999850002249967e-07, "recarga_realizar": 0.9999850002249967, "plano_consulta": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 300, "latency_ms": 22.534011999994163} +{"id": "g0074-recarga_nao_creditada-emocional-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0031003100310031, "recarga_realizar": 0.008000800080008, "cadastro_atualizacao": 0.0009000900090009, "atendimento_humano": 0.0019001900190019003, "bonus_nao_recebido": 0.0009000900090009, "recarga_nao_creditada": 0.9812981298129813, "recarga_saldo": 0.0021002100210021, "sem_correspondencia": 0.0018001800180018}, "confidence": 0.9401, "input_tokens": 230, "latency_ms": 21.66508900000963} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0003999956000483993, "conta_explicacao": 9.99989000120998e-07, "conta_pagamento_confirmacao": 9.99989000120998e-07, "recarga_nao_creditada": 0.0006999923000846987, "recarga_saldo": 0.9984890166208168, "fidelidade_pontos": 9.99989000120998e-07, "vas_contratacao": 9.99989000120998e-07, "bonus_nao_recebido": 9.99989000120998e-07, "parceiros_ofertas": 9.99989000120998e-07, "roaming_duvida": 9.99989000120998e-07, "reclamacao_atendimento": 9.999890001209983e-05, "internet_pacote_adicional": 9.99989000120998e-07, "plano_troca": 9.99989000120998e-07, "plano_nova_linha": 9.99989000120998e-07, "atendimento_humano": 9.99989000120998e-07, "sem_correspondencia": 0.00029999670003629946}, "confidence": 0.995, "input_tokens": 304, "latency_ms": 21.770004999979164} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 9.99997000009e-07, "conta_pagamento_confirmacao": 9.99997000009e-07, "recarga_nao_creditada": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9998, "input_tokens": 160, "latency_ms": 19.813951999992696} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 9.997000899730082e-05, "conta_pagamento_confirmacao": 9.997000899730082e-05, "recarga_realizar": 9.997000899730082e-05, "recarga_saldo": 9.997000899730082e-05, "marketplace_pedido": 9.997000899730082e-05, "bonus_nao_recebido": 9.997000899730082e-05, "recarga_nao_creditada": 0.999300209937019, "sem_correspondencia": 9.997000899730082e-05}, "confidence": 0.998, "input_tokens": 225, "latency_ms": 21.595626999982187} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9997990202989497, "conta_pagamento_confirmacao": 9.998990101999696e-07, "bonus_nao_recebido": 9.998990101999697e-05, "sem_correspondencia": 9.998990101999697e-05}, "confidence": 0.9989, "input_tokens": 159, "latency_ms": 20.4463139999973} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.6610661066106611, "reclamacao_atendimento": 0.00010001000100010001, "bonus_nao_recebido": 0.00010001000100010001, "recarga_saldo": 0.0008000800080008001, "fidelidade_resgate": 0.00010001000100010001, "conta_pagamento_confirmacao": 0.00010001000100010001, "recarga_realizar": 0.33763376337633766, "sem_correspondencia": 0.00010001000100010001}, "confidence": 0.6865, "input_tokens": 238, "latency_ms": 21.60300400001347} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano", "recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_consulta": 0.00010001000100010004, "troca_numero": 0.0005000500050005002, "marketplace_pedido": 0.019501950195019505, "conta_contestacao": 0.0006000600060006001, "recarga_saldo": 0.26012601260126017, "conta_pagamento_confirmacao": 0.00010001000100010004, "parceiros_ofertas": 0.00020002000200020008, "plano_consulta": 0.00020002000200020008, "seguranca_perda_roubo": 0.006700670067006702, "cancelamento_linha": 0.00020002000200020008, "atendimento_humano": 0.7071707170717073, "internet_problema_conexao": 0.0012001200120012002, "reclamacao_atendimento": 0.0005000500050005002, "conta_vencimento": 0.00010001000100010004, "roaming_duvida": 0.00020002000200020008, "sem_correspondencia": 0.0026002600260026008}, "confidence": 0.7288, "input_tokens": 299, "latency_ms": 22.317982000004122} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 1.0002940864614194e-06, "bonus_nao_recebido": 1.0002940864614194e-06, "atendimento_humano": 1.0002940864614194e-06, "vas_consulta": 1.0002940864614194e-06, "recarga_saldo": 0.0012003529037537034, "recarga_nao_creditada": 0.9987936453317275, "recarga_realizar": 1.0002940864614194e-06, "sem_correspondencia": 1.0002940864614194e-06}, "confidence": 0.9941, "input_tokens": 216, "latency_ms": 20.834223999997903} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 9.999930000489998e-07, "bonus_nao_recebido": 9.999930000489998e-07, "recarga_realizar": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "internet_consumo": 9.999930000489998e-07, "recarga_nao_creditada": 0.9999930000489998, "conta_pagamento_confirmacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 237, "latency_ms": 21.545328000001973} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9997990002009997, "conta_pagamento_confirmacao": 9.999990000009998e-07, "bonus_nao_recebido": 9.999990000009999e-05, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9988, "input_tokens": 161, "latency_ms": 20.46296599999664} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 9.99985000224997e-07, "desconto_retencao": 9.99985000224997e-07, "recarga_saldo": 9.99985000224997e-07, "internet_consumo": 9.99985000224997e-07, "internet_problema_conexao": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "recarga_nao_creditada": 0.9999850002249969, "vas_cancelamento": 9.99985000224997e-07, "plano_consulta": 9.99985000224997e-07, "seguranca_perda_roubo": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 21.803478999999015} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_religacao": 9.997000899730082e-05, "roaming_duvida": 9.997000899730082e-05, "cancelamento_linha": 0.0002999100269919024, "fidelidade_resgate": 9.997000899730082e-05, "recarga_realizar": 0.0018994301709487154, "bonus_nao_recebido": 9.997000899730082e-05, "recarga_nao_creditada": 0.2930120963710887, "conta_pagamento_confirmacao": 9.997000899730082e-05, "recarga_saldo": 0.702889133260022, "vas_consulta": 9.997000899730082e-05, "marketplace_pedido": 9.997000899730082e-05, "sem_correspondencia": 0.0011996401079676095}, "confidence": 0.7451, "input_tokens": 283, "latency_ms": 22.030831999984457} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 127, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9999890001209996, "conta_pagamento_confirmacao": 9.999890001209996e-07, "roaming_duvida": 9.999890001209996e-07, "internet_problema_conexao": 9.999890001209996e-07, "recarga_saldo": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "recarga_realizar": 9.999890001209996e-07, "bonus_nao_recebido": 9.999890001209996e-07, "roaming_cobranca": 9.999890001209996e-07, "reclamacao_atendimento": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 300, "latency_ms": 22.503518000007716} +{"id": "g0077-plano_consulta-curto_neutro-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_duvida": 1.0001880353506459e-06, "beneficios_consulta": 0.0007001316247454521, "recarga_saldo": 1.0001880353506459e-06, "plano_troca": 1.0001880353506459e-06, "marketplace_pedido": 1.0001880353506459e-06, "fidelidade_pontos": 0.0004000752141402584, "internet_consumo": 1.0001880353506459e-06, "internet_problema_conexao": 1.0001880353506459e-06, "portabilidade": 1.0001880353506459e-06, "plano_nova_linha": 1.0001880353506459e-06, "plano_consulta": 0.9985877344940848, "desconto_retencao": 1.0001880353506459e-06, "roaming_cobranca": 1.0001880353506459e-06, "vas_consulta": 0.0003000564106051937, "internet_pacote_adicional": 1.0001880353506459e-06, "sem_correspondencia": 1.0001880353506459e-06}, "confidence": 0.9949, "input_tokens": 285, "latency_ms": 22.70921100000578} +{"id": "g0077-plano_consulta-curto_neutro-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0011998800119988001, "plano_consulta": 0.9828017198280172, "beneficios_consulta": 0.013098690130986902, "sem_correspondencia": 0.0028997100289971}, "confidence": 0.9289, "input_tokens": 126, "latency_ms": 21.264578000000256} +{"id": "g0077-plano_consulta-curto_neutro-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 0.20417958204179582, "plano_nova_linha": 0.0006999300069993001, "plano_troca": 0.0021997800219978004, "cancelamento_linha": 0.0011998800119988001, "plano_consulta": 0.025097490250974904, "suporte_chip_esim": 0.7410258974102589, "beneficios_consulta": 0.0010998900109989002, "sem_correspondencia": 0.024497550244975505}, "confidence": 0.6328, "input_tokens": 209, "latency_ms": 21.6192799999817} +{"id": "g0077-plano_consulta-curto_neutro-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0006, "plano_troca": 0.0009, "troca_numero": 0.0002, "plano_consulta": 0.9276, "beneficios_consulta": 0.0211, "conta_vencimento": 0.0001, "plano_nova_linha": 0.033, "sem_correspondencia": 0.0165}, "confidence": 0.8345, "input_tokens": 196, "latency_ms": 21.7241660000127} +{"id": "g0077-plano_consulta-curto_neutro-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.011800000000000001, "cancelamento_linha": 0.004200000000000001, "desconto_retencao": 0.0007000000000000001, "cadastro_atualizacao": 0.0009000000000000001, "internet_pacote_adicional": 0.004400000000000001, "troca_numero": 0.0008000000000000001, "plano_consulta": 0.8606000000000001, "reclamacao_atendimento": 0.0015000000000000002, "plano_nova_linha": 0.0015000000000000002, "internet_consumo": 0.03160000000000001, "marketplace_compra": 0.0015000000000000002, "roaming_cobranca": 0.0023000000000000004, "conta_contestacao": 0.007900000000000003, "recarga_saldo": 0.05160000000000001, "plano_troca": 0.005600000000000001, "sem_correspondencia": 0.013100000000000002}, "confidence": 0.7564, "input_tokens": 279, "latency_ms": 22.398253999995177} +{"id": "g0077-plano_consulta-curto_neutro-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.000999999000001, "parceiros_ofertas": 9.999990000009998e-07, "plano_nova_linha": 0.004099995900004099, "plano_consulta": 0.9884990115009884, "plano_troca": 0.0022999977000023, "atendimento_humano": 0.0002999997000002999, "beneficios_consulta": 0.0025999974000025993, "sem_correspondencia": 0.0011999988000011997}, "confidence": 0.9609, "input_tokens": 202, "latency_ms": 21.796456000004127} +{"id": "g0077-plano_consulta-curto_neutro-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.03380676135227045, "plano_nova_linha": 0.3032606521304261, "conta_segunda_via": 0.014102820564112823, "beneficios_consulta": 0.03660732146429286, "suporte_chip_esim": 0.016203240648129624, "roaming_cobranca": 0.015703140628125622, "portabilidade": 0.010302060412082417, "conta_pagamento_confirmacao": 0.004600920184036807, "plano_consulta": 0.5312062412482497, "seguranca_fraude": 0.01220244048809762, "plano_troca": 0.005001000200040008, "sem_correspondencia": 0.01700340068013603}, "confidence": 0.4578, "input_tokens": 278, "latency_ms": 22.062680000004775} +{"id": "g0077-plano_consulta-curto_neutro-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.00010000940088368307, "desconto_retencao": 1.0000940088368307e-06, "marketplace_pedido": 1.0000940088368307e-06, "parceiros_ofertas": 1.0000940088368307e-06, "plano_consulta": 0.9989939054271102, "conta_explicacao": 0.00010000940088368307, "beneficios_consulta": 0.00020001880176736614, "marketplace_compra": 1.0000940088368307e-06, "seguranca_fraude": 1.0000940088368307e-06, "plano_troca": 0.0003000282026510492, "plano_nova_linha": 1.0000940088368307e-06, "sem_correspondencia": 0.0003000282026510492}, "confidence": 0.9958, "input_tokens": 276, "latency_ms": 22.064484999987144} +{"id": "g0077-plano_consulta-curto_neutro-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 28, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"internet_consumo": 0.18351835183518353, "conta_segunda_via": 0.020702070207020702, "plano_nova_linha": 0.5608560856085609, "beneficios_consulta": 0.0061006100610061014, "plano_consulta": 0.005400540054005401, "cadastro_atualizacao": 0.0028002800280028006, "plano_troca": 0.0018001800180018003, "sem_correspondencia": 0.21882188218821882}, "confidence": 0.4538, "input_tokens": 213, "latency_ms": 21.64599600001793} +{"id": "g0077-plano_consulta-curto_neutro-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_nova_linha": 9.99997000009e-07, "internet_consumo": 0.4975985072044784, "roaming_cobranca": 9.99997000009e-07, "plano_consulta": 0.4975985072044784, "plano_troca": 9.99997000009e-07, "roaming_duvida": 9.999970000090001e-05, "beneficios_consulta": 0.0026999919000243, "sem_correspondencia": 0.001999994000018}, "confidence": 0.6514, "input_tokens": 208, "latency_ms": 20.74071000001254} +{"id": "g0077-plano_consulta-curto_neutro-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_cobranca": 1.0000930086498043e-06, "internet_consumo": 1.0000930086498043e-06, "cadastro_atualizacao": 1.0000930086498043e-06, "plano_nova_linha": 1.0000930086498043e-06, "beneficios_consulta": 1.0000930086498043e-06, "plano_consulta": 0.9999929993489394, "plano_troca": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9997, "input_tokens": 209, "latency_ms": 20.9652239999798} +{"id": "g0077-plano_consulta-curto_neutro-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.008500000000000002, "beneficios_consulta": 0.014000000000000002, "vas_cancelamento": 0.042100000000000005, "plano_consulta": 0.28690000000000004, "conta_segunda_via": 0.017300000000000003, "plano_nova_linha": 0.09390000000000001, "recarga_nao_creditada": 0.006500000000000001, "suporte_sem_sinal": 0.010200000000000002, "plano_troca": 0.04170000000000001, "desconto_retencao": 0.011000000000000001, "roaming_duvida": 0.0019000000000000002, "conta_vencimento": 0.07540000000000001, "vas_contratacao": 0.0055000000000000005, "recarga_realizar": 0.0013000000000000002, "conta_contestacao": 0.006700000000000001, "sem_correspondencia": 0.37710000000000005}, "confidence": 0.3538, "input_tokens": 287, "latency_ms": 21.657544999982292} +{"id": "g0079-plano_consulta-erros_digitacao-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.0004000000000000001, "plano_troca": 0.00010000000000000002, "plano_nova_linha": 0.00010000000000000002, "beneficios_consulta": 0.062200000000000005, "portabilidade": 0.00010000000000000002, "plano_consulta": 0.9356000000000001, "internet_consumo": 0.00020000000000000004, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.8791, "input_tokens": 218, "latency_ms": 20.894995000020344} +{"id": "g0079-plano_consulta-erros_digitacao-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.022495500899820036, "cadastro_atualizacao": 0.00019996000799840034, "reclamacao_atendimento": 0.007798440311937612, "plano_troca": 0.005498900219956008, "internet_consumo": 0.0011997600479904018, "recarga_saldo": 0.004099180163967207, "internet_problema_conexao": 0.0016996600679864027, "cancelamento_linha": 0.00019996000799840034, "plano_consulta": 0.9457108578284343, "suporte_chip_esim": 0.0018996200759848032, "plano_nova_linha": 0.00019996000799840034, "sem_correspondencia": 0.008998200359928014}, "confidence": 0.8774, "input_tokens": 280, "latency_ms": 21.087878000003002} +{"id": "g0079-plano_consulta-erros_digitacao-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0011998800119988001, "beneficios_consulta": 0.0021997800219978004, "plano_consulta": 0.9931006899310069, "sem_correspondencia": 0.0034996500349965005}, "confidence": 0.9655, "input_tokens": 130, "latency_ms": 20.891108000000713} +{"id": "g0079-plano_consulta-erros_digitacao-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.015101510151015103, "internet_consumo": 0.0005000500050005002, "plano_consulta": 0.9722972297229724, "sem_correspondencia": 0.012101210121012103}, "confidence": 0.893, "input_tokens": 131, "latency_ms": 20.716958999997814} +{"id": "g0079-plano_consulta-erros_digitacao-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.9984000000000001, "internet_consumo": 0.00010000000000000002, "beneficios_consulta": 0.00020000000000000004, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.9907, "input_tokens": 130, "latency_ms": 20.56493699998896} +{"id": "g0079-plano_consulta-erros_digitacao-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"beneficios_consulta": 0.007500000000000001, "fidelidade_resgate": 0.0013000000000000002, "cadastro_atualizacao": 0.0032000000000000006, "internet_consumo": 0.05580000000000001, "plano_nova_linha": 0.03910000000000001, "conta_pagamento_confirmacao": 0.0010000000000000002, "plano_troca": 0.0016000000000000003, "cancelamento_linha": 0.6717000000000001, "marketplace_compra": 0.0012000000000000001, "negociacao_religacao": 0.0010000000000000002, "plano_consulta": 0.19470000000000004, "conta_debito_automatico_digital": 0.0010000000000000002, "marketplace_pedido": 0.0013000000000000002, "roaming_pacote": 0.0010000000000000002, "parceiros_ofertas": 0.0010000000000000002, "sem_correspondencia": 0.017600000000000005}, "confidence": 0.6142, "input_tokens": 291, "latency_ms": 21.698856999989857} +{"id": "g0079-plano_consulta-erros_digitacao-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"seguranca_fraude": 0.0015998400159984002, "plano_consulta": 0.8232176782321768, "plano_nova_linha": 0.11858814118588142, "beneficios_consulta": 0.00039996000399960006, "internet_consumo": 0.0057994200579942, "recarga_realizar": 0.00019998000199980003, "vas_consulta": 0.0014998500149985001, "conta_pagamento_confirmacao": 0.0012998700129987, "recarga_saldo": 0.0007999200079992001, "marketplace_compra": 0.0033996600339966003, "roaming_pacote": 0.00019998000199980003, "seguranca_perda_roubo": 0.001999800019998, "plano_troca": 0.019798020197980205, "marketplace_pedido": 0.000999900009999, "conta_contestacao": 0.0013998600139986002, "sem_correspondencia": 0.0187981201879812}, "confidence": 0.7535, "input_tokens": 295, "latency_ms": 21.657493999981625} +{"id": "g0079-plano_consulta-erros_digitacao-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0166, "beneficios_consulta": 0.0081, "plano_consulta": 0.8783, "sem_correspondencia": 0.097}, "confidence": 0.6773, "input_tokens": 132, "latency_ms": 20.612343999999894} +{"id": "g0079-plano_consulta-erros_digitacao-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.0034000000000000002, "internet_consumo": 0.00010000000000000002, "plano_consulta": 0.9952000000000001, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.9758, "input_tokens": 130, "latency_ms": 20.58268900000826} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "roaming_cobranca": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "beneficios_consulta": 0.999993000049, "cadastro_atualizacao": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 220, "latency_ms": 21.019954000024654} +{"id": "g0079-plano_consulta-erros_digitacao-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0648064806480648, "cadastro_atualizacao": 0.00020002000200020003, "internet_consumo": 0.00040004000400040005, "plano_consulta": 0.0463046304630463, "beneficios_consulta": 0.001000100010001, "conta_pagamento_confirmacao": 0.00010001000100010001, "plano_nova_linha": 0.00010001000100010001, "sem_correspondencia": 0.8870887088708871}, "confidence": 0.7883, "input_tokens": 223, "latency_ms": 21.207381000010628} +{"id": "g0079-plano_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.005598880223955209, "fidelidade_pontos": 0.009098180363927216, "recarga_nao_creditada": 0.0010997800439912018, "vas_contratacao": 0.0003999200159968007, "negociacao_religacao": 9.998000399920017e-05, "plano_nova_linha": 9.998000399920017e-05, "plano_troca": 9.998000399920017e-05, "internet_consumo": 0.9777044591081784, "seguranca_perda_roubo": 0.00029994001199760045, "conta_debito_automatico_digital": 0.0007998400319936014, "beneficios_consulta": 0.0005998800239952009, "portabilidade": 9.998000399920017e-05, "conta_segunda_via": 0.0004999000199960008, "vas_consulta": 0.002599480103979204, "desconto_retencao": 0.00019996000799840034, "sem_correspondencia": 0.0006998600279944011}, "confidence": 0.9477, "input_tokens": 290, "latency_ms": 21.934842000007393} +{"id": "g0081-plano_consulta-emocional-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 9.99999000001e-07, "plano_consulta": 0.9982990017009984, "internet_consumo": 9.999990000010002e-05, "plano_nova_linha": 9.999990000010002e-05, "beneficios_consulta": 0.0005999994000006, "cadastro_atualizacao": 9.999990000010002e-05, "portabilidade": 0.00039999960000040006, "sem_correspondencia": 0.00039999960000040006}, "confidence": 0.9927, "input_tokens": 230, "latency_ms": 20.92609799998968} +{"id": "g0081-plano_consulta-emocional-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"atendimento_humano": 0.2381, "cadastro_atualizacao": 0.0055, "recarga_realizar": 0.0006, "plano_nova_linha": 0.0007, "parceiros_ofertas": 0.0011, "internet_consumo": 0.0185, "conta_vencimento": 0.0016, "plano_consulta": 0.0404, "conta_contestacao": 0.0018, "portabilidade": 0.6678, "beneficios_consulta": 0.0014, "roaming_cobranca": 0.0008, "negociacao_religacao": 0.0006, "seguranca_fraude": 0.0069, "plano_troca": 0.0037, "sem_correspondencia": 0.0105}, "confidence": 0.6378, "input_tokens": 305, "latency_ms": 21.854657000005773} +{"id": "g0081-plano_consulta-emocional-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 120, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.0013001300130013002, "internet_consumo": 0.056405640564056406, "plano_consulta": 0.0025002500250025004, "sem_correspondencia": 0.9397939793979397}, "confidence": 0.8236, "input_tokens": 146, "latency_ms": 20.55584699999713} +{"id": "g0081-plano_consulta-emocional-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.2071, "beneficios_consulta": 0.0123, "internet_pacote_adicional": 0.0131, "plano_consulta": 0.4366, "atendimento_humano": 0.0509, "plano_nova_linha": 0.0153, "suporte_sem_sinal": 0.0073, "recarga_nao_creditada": 0.0049, "conta_segunda_via": 0.003, "suporte_configuracao": 0.0347, "internet_consumo": 0.154, "plano_troca": 0.0119, "conta_explicacao": 0.0068, "suporte_chip_esim": 0.0198, "seguranca_fraude": 0.0075, "sem_correspondencia": 0.0148}, "confidence": 0.3646, "input_tokens": 305, "latency_ms": 21.74230800000032} +{"id": "g0081-plano_consulta-emocional-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 1.000192036871079e-06, "roaming_pacote": 0.00040007681474843167, "plano_troca": 1.000192036871079e-06, "reclamacao_atendimento": 1.000192036871079e-06, "roaming_duvida": 0.00040007681474843167, "plano_nova_linha": 1.000192036871079e-06, "internet_problema_conexao": 0.9990918256305209, "desconto_retencao": 1.000192036871079e-06, "negociacao_religacao": 1.000192036871079e-06, "internet_consumo": 0.00010001920368710792, "plano_consulta": 1.000192036871079e-06, "sem_correspondencia": 1.000192036871079e-06}, "confidence": 0.9958, "input_tokens": 301, "latency_ms": 21.49693799998431} +{"id": "g0081-plano_consulta-emocional-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 127, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.8052, "plano_consulta": 0.0124, "beneficios_consulta": 0.0061, "internet_consumo": 0.0087, "plano_nova_linha": 0.0386, "plano_troca": 0.0928, "recarga_realizar": 0.0024, "sem_correspondencia": 0.0338}, "confidence": 0.6265, "input_tokens": 232, "latency_ms": 20.40872199998489} +{"id": "g0081-plano_consulta-emocional-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_segunda_via": 0.00010000960092168848, "beneficios_consulta": 0.0003000288027650654, "fidelidade_resgate": 1.0000960092168847e-06, "plano_nova_linha": 0.014701411335488204, "plano_consulta": 0.0005000480046084423, "plano_troca": 1.0000960092168847e-06, "vas_consulta": 0.9824943194546676, "internet_consumo": 0.0007000672064518193, "negociacao_divida": 1.0000960092168847e-06, "internet_pacote_adicional": 0.0005000480046084423, "cadastro_atualizacao": 1.0000960092168847e-06, "sem_correspondencia": 0.0007000672064518193}, "confidence": 0.9592, "input_tokens": 291, "latency_ms": 22.548979999982066} +{"id": "g0081-plano_consulta-emocional-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"beneficios_consulta": 0.0016, "vas_cancelamento": 0.0496, "plano_consulta": 0.0033, "negociacao_religacao": 0.0057, "plano_troca": 0.0009, "plano_nova_linha": 0.017, "internet_consumo": 0.0069, "negociacao_divida": 0.0015, "cancelamento_linha": 0.9012, "cadastro_atualizacao": 0.0011, "roaming_duvida": 0.0037, "sem_correspondencia": 0.0075}, "confidence": 0.8045, "input_tokens": 291, "latency_ms": 22.142840000014985} +{"id": "g0081-plano_consulta-emocional-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.022797720227977204, "beneficios_consulta": 0.0037996200379962005, "plano_troca": 0.0212978702129787, "roaming_cobranca": 0.0023997600239976003, "fidelidade_pontos": 0.0017998200179982, "plano_nova_linha": 0.0100989901009899, "plano_consulta": 0.8038196180381961, "conta_segunda_via": 0.0010998900109989002, "fidelidade_resgate": 0.0011998800119988001, "desconto_retencao": 0.014998500149985002, "atendimento_humano": 0.004399560043995601, "sem_correspondencia": 0.11228877112288771}, "confidence": 0.6842, "input_tokens": 291, "latency_ms": 22.164100999987113} +{"id": "g0081-plano_consulta-emocional-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cancelamento_linha": 0.0011002167426983117, "conta_vencimento": 1.000197038816647e-06, "roaming_duvida": 0.9665904183124076, "plano_troca": 1.000197038816647e-06, "internet_consumo": 0.0022004334853966234, "plano_consulta": 0.001200236446579976, "marketplace_compra": 0.0002000394077633294, "suporte_sem_sinal": 0.001000197038816647, "vas_contratacao": 0.001000197038816647, "conta_contestacao": 0.0002000394077633294, "vas_consulta": 0.02340461070830954, "plano_nova_linha": 0.0007001379271716528, "marketplace_pedido": 0.0001000197038816647, "beneficios_consulta": 0.0004000788155266588, "reclamacao_atendimento": 1.000197038816647e-06, "sem_correspondencia": 0.001900374373751629}, "confidence": 0.9315, "input_tokens": 303, "latency_ms": 22.392840000009073} +{"id": "g0081-plano_consulta-emocional-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["beneficios_consulta"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 0.0008999100089991, "troca_numero": 0.0064993500649935, "seguranca_perda_roubo": 0.0027997200279972004, "vas_consulta": 0.023797620237976203, "internet_consumo": 0.0080991900809919, "plano_nova_linha": 0.0021997800219978004, "marketplace_compra": 0.0016998300169983002, "cancelamento_linha": 0.8929107089291071, "marketplace_pedido": 0.0013998600139986002, "plano_consulta": 0.0060993900609939014, "reclamacao_atendimento": 0.0011998800119988001, "beneficios_consulta": 0.0011998800119988001, "internet_pacote_adicional": 0.0011998800119988001, "fidelidade_resgate": 0.006299370062993701, "recarga_realizar": 0.0008999100089991, "sem_correspondencia": 0.0427957204279572}, "confidence": 0.8029, "input_tokens": 295, "latency_ms": 22.387562999995225} +{"id": "g0081-plano_consulta-emocional-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"negociacao_divida": 0.0059, "plano_nova_linha": 0.1254, "bonus_nao_recebido": 0.006, "conta_pagamento_confirmacao": 0.0029, "vas_consulta": 0.0298, "vas_contratacao": 0.0069, "conta_segunda_via": 0.001, "conta_explicacao": 0.0062, "beneficios_consulta": 0.6622, "vas_cancelamento": 0.0007, "internet_consumo": 0.0008, "plano_consulta": 0.1432, "marketplace_pedido": 0.001, "plano_troca": 0.0033, "internet_problema_conexao": 0.0028, "sem_correspondencia": 0.0019}, "confidence": 0.5916, "input_tokens": 301, "latency_ms": 22.58565600001816} +{"id": "g0087-plano_troca-regionalismo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9999970000090003, "plano_nova_linha": 9.999970000090002e-07, "desconto_retencao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9997, "input_tokens": 152, "latency_ms": 19.952942000003304} +{"id": "g0087-plano_troca-regionalismo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 9.999850002249977e-07, "plano_troca": 0.9999850002249978, "internet_pacote_adicional": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "roaming_pacote": 9.999850002249977e-07, "portabilidade": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "marketplace_pedido": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "conta_segunda_via": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "plano_nova_linha": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "vas_cancelamento": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 22.550474999974313} +{"id": "g0087-plano_troca-regionalismo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.00020000000000000004, "plano_troca": 0.9984000000000001, "desconto_retencao": 0.00020000000000000004, "sem_correspondencia": 0.0012000000000000001}, "confidence": 0.9904, "input_tokens": 156, "latency_ms": 20.446093000003884} +{"id": "g0087-plano_troca-regionalismo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"roaming_duvida": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "plano_troca": 0.9999890001209993, "plano_nova_linha": 9.999890001209994e-07, "parceiros_ofertas": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "internet_problema_conexao": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "negociacao_divida": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 297, "latency_ms": 22.106103999988136} +{"id": "g0087-plano_troca-regionalismo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.030303030303030304, "troca_numero": 0.005900590059005901, "plano_troca": 0.014301430143014302, "internet_pacote_adicional": 0.0115011501150115, "plano_nova_linha": 0.021802180218021803, "vas_cancelamento": 0.0048004800480048, "desconto_retencao": 0.004100410041004101, "sem_correspondencia": 0.9072907290729073}, "confidence": 0.7747, "input_tokens": 225, "latency_ms": 21.616459000000532} +{"id": "g0087-plano_troca-regionalismo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9999890001209996, "fidelidade_pontos": 9.999890001209996e-07, "internet_problema_conexao": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "troca_numero": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "plano_consulta": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 21.443013000009614} +{"id": "g0087-plano_troca-regionalismo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"desconto_retencao": 0.33459531566558093, "plano_consulta": 9.99986000195998e-07, "plano_troca": 9.99986000195998e-07, "bonus_nao_recebido": 9.99986000195998e-07, "plano_nova_linha": 9.99986000195998e-07, "cancelamento_linha": 9.99986000195998e-07, "conta_contestacao": 9.99986000195998e-07, "internet_pacote_adicional": 9.99986000195998e-07, "parceiros_ofertas": 0.665390684530417, "portabilidade": 9.99986000195998e-07, "conta_vencimento": 9.99986000195998e-07, "seguranca_fraude": 9.99986000195998e-07, "atendimento_humano": 9.99986000195998e-07, "vas_contratacao": 9.99986000195998e-07, "reclamacao_atendimento": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.77, "input_tokens": 299, "latency_ms": 22.312604000006786} +{"id": "g0087-plano_troca-regionalismo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9974970075089773, "parceiros_ofertas": 9.999970000089998e-07, "plano_troca": 0.0019999940000179997, "reclamacao_atendimento": 9.999970000089998e-07, "desconto_retencao": 9.999970000089998e-05, "seguranca_perda_roubo": 9.999970000089998e-07, "plano_consulta": 0.00019999940000179996, "sem_correspondencia": 0.00019999940000179996}, "confidence": 0.9906, "input_tokens": 248, "latency_ms": 20.86698299999057} +{"id": "g0087-plano_troca-regionalismo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_pacote_adicional": 9.999930000490002e-07, "plano_troca": 0.9999930000490003, "conta_debito_automatico_digital": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "plano_consulta": 9.999930000490002e-07, "recarga_saldo": 9.999930000490002e-07, "plano_nova_linha": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 236, "latency_ms": 20.874545999987504} +{"id": "g0087-plano_troca-regionalismo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_segunda_via": 9.999890001209992e-07, "plano_nova_linha": 0.9999890001209991, "roaming_cobranca": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 22.86764999999491} +{"id": "g0087-plano_troca-regionalismo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 0.0028000000000000004, "plano_consulta": 0.0026000000000000003, "marketplace_compra": 0.00020000000000000004, "roaming_duvida": 0.0026000000000000003, "seguranca_perda_roubo": 0.00030000000000000003, "plano_nova_linha": 0.00020000000000000004, "desconto_retencao": 0.00020000000000000004, "plano_troca": 0.9902000000000001, "recarga_nao_creditada": 0.00030000000000000003, "reclamacao_atendimento": 0.00020000000000000004, "marketplace_pedido": 0.00020000000000000004, "sem_correspondencia": 0.00020000000000000004}, "confidence": 0.9711, "input_tokens": 297, "latency_ms": 22.458126999993056} +{"id": "g0087-plano_troca-regionalismo-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 213, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 9.998990101999698e-07, "plano_troca": 0.9902999797020501, "plano_nova_linha": 0.00959903049791971, "sem_correspondencia": 9.9989901019997e-05}, "confidence": 0.9604, "input_tokens": 170, "latency_ms": 20.61816100001579} +{"id": "g0089-plano_troca-longo_contexto-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "plano_nova_linha", "probabilities": {"vas_consulta": 0.0132986701329867, "plano_consulta": 0.073992600739926, "seguranca_fraude": 0.27277272272772723, "conta_contestacao": 0.013898610138986101, "desconto_retencao": 0.0632936706329367, "roaming_pacote": 0.019898010198980104, "marketplace_compra": 0.006799320067993201, "suporte_chip_esim": 0.0081991800819918, "suporte_sem_sinal": 0.0065993400659934, "plano_nova_linha": 0.3367663233676632, "plano_troca": 0.14488551144885511, "sem_correspondencia": 0.03959604039596041}, "confidence": 0.2769, "input_tokens": 320, "latency_ms": 21.713889000011477} +{"id": "g0089-plano_troca-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"troca_numero": 1.0000970094099127e-06, "plano_consulta": 0.0024002328225837906, "negociacao_religacao": 1.0000970094099127e-06, "desconto_retencao": 0.00010000970094099128, "conta_debito_automatico_digital": 1.0000970094099127e-06, "bonus_nao_recebido": 0.00010000970094099128, "plano_nova_linha": 0.997196728082624, "sem_correspondencia": 0.00020001940188198256}, "confidence": 0.9893, "input_tokens": 246, "latency_ms": 21.596453000000793} +{"id": "g0089-plano_troca-longo_contexto-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_pedido": 0.00039996000399960006, "plano_consulta": 0.0024997500249975004, "desconto_retencao": 0.0004999500049995, "conta_contestacao": 0.00039996000399960006, "plano_troca": 0.1287871212878712, "plano_nova_linha": 0.8664133586641336, "cadastro_atualizacao": 0.00039996000399960006, "sem_correspondencia": 0.0005999400059994001}, "confidence": 0.7978, "input_tokens": 250, "latency_ms": 21.58163800001489} +{"id": "g0089-plano_troca-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"desconto_retencao": 0.01229754049190162, "portabilidade": 0.02989402119576085, "plano_nova_linha": 0.0651869626074785, "conta_debito_automatico_digital": 0.0034993001399720057, "internet_consumo": 0.6018796240751849, "fidelidade_pontos": 0.004199160167966407, "plano_consulta": 0.19466106778644274, "sem_correspondencia": 0.08838232353529295}, "confidence": 0.4144, "input_tokens": 251, "latency_ms": 21.607819999985622} +{"id": "g0089-plano_troca-longo_contexto-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.7260000000000001, "desconto_retencao": 0.0025000000000000005, "plano_nova_linha": 0.26500000000000007, "sem_correspondencia": 0.006500000000000001}, "confidence": 0.5441, "input_tokens": 160, "latency_ms": 19.87246599998116} +{"id": "g0089-plano_troca-longo_contexto-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 196, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0017, "plano_nova_linha": 0.0043, "plano_troca": 0.9939, "sem_correspondencia": 0.0001}, "confidence": 0.97, "input_tokens": 164, "latency_ms": 20.495965000009164} +{"id": "g0089-plano_troca-longo_contexto-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 171, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_segunda_via": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "plano_troca": 0.999993000049, "portabilidade": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 0.9999, "input_tokens": 241, "latency_ms": 21.607102000018585} +{"id": "g0089-plano_troca-longo_contexto-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_resgate": 9.999000099990002e-05, "plano_troca": 0.0064993500649935, "desconto_retencao": 9.999000099990002e-05, "negociacao_religacao": 9.999000099990002e-05, "plano_nova_linha": 0.9922007799220077, "roaming_cobranca": 9.999000099990002e-05, "plano_consulta": 0.0007999200079992001, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9758, "input_tokens": 242, "latency_ms": 21.753684999993084} +{"id": "g0089-plano_troca-longo_contexto-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9882, "plano_troca": 0.007, "desconto_retencao": 0.004, "sem_correspondencia": 0.0008}, "confidence": 0.9465, "input_tokens": 153, "latency_ms": 20.90190300000927} +{"id": "g0089-plano_troca-longo_contexto-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"reclamacao_atendimento": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "plano_troca": 0.999993000049, "roaming_pacote": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 250, "latency_ms": 21.62979299998824} +{"id": "g0089-plano_troca-longo_contexto-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 169, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "atendimento_humano": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "plano_nova_linha": 1.0000890079217048e-06, "cancelamento_linha": 1.0000890079217048e-06, "plano_troca": 0.9999889990209128, "marketplace_compra": 1.0000890079217048e-06, "vas_cancelamento": 1.0000890079217048e-06, "plano_consulta": 1.0000890079217048e-06, "negociacao_divida": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9997, "input_tokens": 304, "latency_ms": 21.49823999999967} +{"id": "g0089-plano_troca-longo_contexto-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 0.0018, "plano_nova_linha": 0.85, "recarga_nao_creditada": 0.0333, "suporte_chip_esim": 0.001, "plano_troca": 0.0333, "seguranca_perda_roubo": 0.0241, "roaming_pacote": 0.0257, "fidelidade_resgate": 0.0012, "plano_consulta": 0.0223, "reclamacao_atendimento": 0.0009, "marketplace_compra": 0.0011, "sem_correspondencia": 0.0053}, "confidence": 0.7178, "input_tokens": 312, "latency_ms": 21.67959800001995} +{"id": "g0090-plano_troca-indireto_multiplo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.7116423284656931, "plano_nova_linha": 0.07871574314862972, "roaming_duvida": 0.008901780356071212, "suporte_sem_sinal": 0.003400680136027205, "marketplace_compra": 0.0026005201040208035, "plano_troca": 0.18273654730946187, "plano_consulta": 0.005301060212042408, "cancelamento_linha": 0.0012002400480096017, "desconto_retencao": 0.0017003400680136024, "conta_pagamento_confirmacao": 0.0006001200240048009, "cadastro_atualizacao": 0.0006001200240048009, "sem_correspondencia": 0.0026005201040208035}, "confidence": 0.6373, "input_tokens": 282, "latency_ms": 22.044359999995322} +{"id": "g0090-plano_troca-indireto_multiplo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["marketplace_compra"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0049004900490049, "parceiros_ofertas": 0.0025002500250025004, "plano_nova_linha": 0.1999199919991999, "negociacao_religacao": 0.0018001800180018, "suporte_chip_esim": 0.0033003300330033004, "desconto_retencao": 0.0013001300130013002, "roaming_cobranca": 0.0251025102510251, "atendimento_humano": 0.12271227122712272, "beneficios_consulta": 0.002000200020002, "plano_consulta": 0.0062006200620062, "marketplace_pedido": 0.0097009700970097, "cancelamento_linha": 0.04200420042004201, "fidelidade_resgate": 0.0036003600360036, "plano_troca": 0.0024002400240024, "conta_segunda_via": 0.015001500150015001, "sem_correspondencia": 0.5575557555755576}, "confidence": 0.4959, "input_tokens": 297, "latency_ms": 22.392518000003747} +{"id": "g0090-plano_troca-indireto_multiplo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"vas_cancelamento": 0.0004000000000000001, "plano_troca": 0.04750000000000001, "vas_consulta": 0.0004000000000000001, "negociacao_religacao": 0.00010000000000000002, "conta_segunda_via": 0.00010000000000000002, "plano_consulta": 0.08680000000000002, "desconto_retencao": 0.00010000000000000002, "roaming_duvida": 0.00010000000000000002, "plano_nova_linha": 0.8628000000000001, "internet_pacote_adicional": 0.00010000000000000002, "recarga_saldo": 0.00010000000000000002, "sem_correspondencia": 0.0015000000000000002}, "confidence": 0.7966, "input_tokens": 293, "latency_ms": 22.143406999987292} +{"id": "g0090-plano_troca-indireto_multiplo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 66, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0021000000000000003, "cancelamento_linha": 0.0022000000000000006, "plano_consulta": 0.0020000000000000005, "negociacao_divida": 0.0020000000000000005, "plano_troca": 0.9490000000000001, "suporte_sem_sinal": 0.0021000000000000003, "conta_debito_automatico_digital": 0.0021000000000000003, "conta_explicacao": 0.0022000000000000006, "bonus_nao_recebido": 0.0021000000000000003, "parceiros_ofertas": 0.0020000000000000005, "negociacao_religacao": 0.0020000000000000005, "plano_nova_linha": 0.013000000000000001, "internet_problema_conexao": 0.010800000000000002, "atendimento_humano": 0.0021000000000000003, "seguranca_fraude": 0.0021000000000000003, "sem_correspondencia": 0.0022000000000000006}, "confidence": 0.8835, "input_tokens": 291, "latency_ms": 22.446553000008862} +{"id": "g0090-plano_troca-indireto_multiplo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"desconto_retencao": 0.007100710071007102, "marketplace_compra": 0.020202020202020204, "plano_troca": 0.019301930193019304, "fidelidade_pontos": 0.011301130113011301, "plano_consulta": 0.5549554955495549, "conta_explicacao": 0.027602760276027604, "bonus_nao_recebido": 0.011001100110011002, "parceiros_ofertas": 0.0021002100210021, "plano_nova_linha": 0.015501550155015503, "reclamacao_atendimento": 0.2982298229822983, "recarga_realizar": 0.0026002600260026003, "sem_correspondencia": 0.030103010301030103}, "confidence": 0.4866, "input_tokens": 294, "latency_ms": 22.095804000002772} +{"id": "g0090-plano_troca-indireto_multiplo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"recarga_saldo": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "plano_troca": 0.999993000049, "suporte_chip_esim": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 226, "latency_ms": 21.562961999990193} +{"id": "g0090-plano_troca-indireto_multiplo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"atendimento_humano": 9.999850002249973e-07, "reclamacao_atendimento": 9.999850002249973e-07, "parceiros_ofertas": 9.999850002249973e-07, "cadastro_atualizacao": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "seguranca_fraude": 9.999850002249973e-07, "recarga_realizar": 0.9999850002249974, "plano_troca": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "conta_debito_automatico_digital": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 22.321554000001242} +{"id": "g0090-plano_troca-indireto_multiplo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 9.999970000090002e-07, "plano_troca": 0.9999970000090003, "plano_nova_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 136, "latency_ms": 20.397374999987505} +{"id": "g0090-plano_troca-indireto_multiplo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"vas_contratacao": 0.17381738173817385, "plano_nova_linha": 0.24312431243124316, "plano_troca": 0.4614461446144615, "plano_consulta": 0.0011001100110011003, "atendimento_humano": 0.012001200120012002, "conta_debito_automatico_digital": 0.00030003000300030005, "cancelamento_linha": 0.07020702070207022, "parceiros_ofertas": 0.0007000700070007002, "desconto_retencao": 0.00030003000300030005, "fidelidade_resgate": 0.00030003000300030005, "conta_explicacao": 0.0004000400040004001, "roaming_pacote": 0.034103410341034104, "vas_consulta": 0.00030003000300030005, "beneficios_consulta": 0.00030003000300030005, "conta_vencimento": 0.00030003000300030005, "sem_correspondencia": 0.0013001300130013002}, "confidence": 0.4952, "input_tokens": 294, "latency_ms": 22.754171999991968} +{"id": "g0090-plano_troca-indireto_multiplo-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9988990011009989, "plano_troca": 9.999990000010002e-05, "desconto_retencao": 9.99999000001e-07, "sem_correspondencia": 0.0009999990000010002}, "confidence": 0.9937, "input_tokens": 144, "latency_ms": 20.021081999999524} +{"id": "g0090-plano_troca-indireto_multiplo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 9.999860001959977e-07, "suporte_chip_esim": 9.999860001959977e-07, "suporte_configuracao": 9.999860001959977e-07, "marketplace_pedido": 9.999860001959977e-07, "reclamacao_atendimento": 9.999860001959977e-07, "desconto_retencao": 9.999860001959977e-05, "plano_nova_linha": 9.999860001959977e-07, "plano_consulta": 9.999860001959977e-07, "vas_consulta": 9.999860001959977e-07, "conta_explicacao": 9.999860001959977e-07, "plano_troca": 0.9998860015959782, "portabilidade": 9.999860001959977e-07, "troca_numero": 9.999860001959977e-07, "roaming_duvida": 9.999860001959977e-07, "internet_problema_conexao": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9995, "input_tokens": 291, "latency_ms": 22.33472199998232} +{"id": "g0090-plano_troca-indireto_multiplo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_pontos": 0.0003, "plano_consulta": 0.0066, "negociacao_religacao": 0.0155, "troca_numero": 0.0002, "portabilidade": 0.0067, "desconto_retencao": 0.001, "plano_nova_linha": 0.9645, "sem_correspondencia": 0.0052}, "confidence": 0.9016, "input_tokens": 211, "latency_ms": 21.66753599999538} +{"id": "g0093-plano_nova_linha-erros_digitacao-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "plano_troca": 0.9999850002249974, "troca_numero": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "marketplace_pedido": 9.999850002249973e-07, "recarga_saldo": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "fidelidade_resgate": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 22.555686000004016} +{"id": "g0093-plano_nova_linha-erros_digitacao-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 1.0000890079217048e-06, "bonus_nao_recebido": 1.0000890079217048e-06, "conta_vencimento": 1.0000890079217048e-06, "plano_consulta": 1.0000890079217048e-06, "portabilidade": 1.0000890079217048e-06, "cadastro_atualizacao": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "plano_nova_linha": 0.9999889990209128, "vas_contratacao": 1.0000890079217048e-06, "conta_contestacao": 1.0000890079217048e-06, "plano_troca": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9994, "input_tokens": 278, "latency_ms": 22.1239409999896} +{"id": "g0093-plano_nova_linha-erros_digitacao-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.7245724572457246, "conta_vencimento": 0.0008000800080008001, "plano_consulta": 0.0030003000300030005, "roaming_duvida": 0.00020002000200020003, "seguranca_perda_roubo": 0.00020002000200020003, "plano_nova_linha": 0.2707270727072707, "portabilidade": 0.00020002000200020003, "sem_correspondencia": 0.0003000300030003}, "confidence": 0.7026, "input_tokens": 220, "latency_ms": 21.718974999998863} +{"id": "g0093-plano_nova_linha-erros_digitacao-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9999850002249978, "negociacao_divida": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "marketplace_pedido": 9.999850002249977e-07, "beneficios_consulta": 9.999850002249977e-07, "negociacao_religacao": 9.999850002249977e-07, "parceiros_ofertas": 9.999850002249977e-07, "desconto_retencao": 9.999850002249977e-07, "suporte_configuracao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "vas_consulta": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 22.347588999991785} +{"id": "g0093-plano_nova_linha-erros_digitacao-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 1.0000980096049412e-06, "plano_nova_linha": 0.6076595506359623, "plano_troca": 0.3923384491680184, "sem_correspondencia": 1.0000980096049412e-06}, "confidence": 0.5166, "input_tokens": 140, "latency_ms": 20.473997999999938} +{"id": "g0093-plano_nova_linha-erros_digitacao-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"reclamacao_atendimento": 9.999850002249975e-07, "parceiros_ofertas": 9.999850002249975e-07, "plano_consulta": 9.999850002249975e-07, "suporte_chip_esim": 9.999850002249975e-07, "plano_nova_linha": 0.9999850002249976, "troca_numero": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "plano_troca": 9.999850002249975e-07, "conta_pagamento_confirmacao": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "atendimento_humano": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 22.38732699998991} +{"id": "g0093-plano_nova_linha-erros_digitacao-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"suporte_chip_esim": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "plano_nova_linha": 0.9999890001209991, "negociacao_divida": 9.999890001209992e-07, "plano_troca": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 22.162685999973064} +{"id": "g0093-plano_nova_linha-erros_digitacao-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 9.999850002249977e-07, "plano_nova_linha": 0.9999850002249978, "suporte_chip_esim": 9.999850002249977e-07, "marketplace_compra": 9.999850002249977e-07, "fidelidade_pontos": 9.999850002249977e-07, "bonus_nao_recebido": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "fidelidade_resgate": 9.999850002249977e-07, "recarga_nao_creditada": 9.999850002249977e-07, "conta_debito_automatico_digital": 9.999850002249977e-07, "conta_pagamento_confirmacao": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 22.474647000024106} +{"id": "g0093-plano_nova_linha-erros_digitacao-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.7442000000000001, "conta_contestacao": 0.00010000000000000002, "plano_consulta": 0.00020000000000000004, "plano_troca": 0.25320000000000004, "conta_vencimento": 0.0012000000000000001, "reclamacao_atendimento": 0.00010000000000000002, "atendimento_humano": 0.00020000000000000004, "sem_correspondencia": 0.0008000000000000001}, "confidence": 0.7176, "input_tokens": 217, "latency_ms": 21.829179000008025} +{"id": "g0093-plano_nova_linha-erros_digitacao-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "plano_nova_linha": 0.999993000049, "plano_consulta": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 21.58936600000061} +{"id": "g0093-plano_nova_linha-erros_digitacao-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 73, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.00010000000000000002, "internet_consumo": 0.005900000000000001, "atendimento_humano": 0.0005000000000000001, "plano_nova_linha": 0.8627000000000001, "plano_troca": 0.13030000000000003, "plano_consulta": 0.00010000000000000002, "suporte_chip_esim": 0.00030000000000000003, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.7922, "input_tokens": 219, "latency_ms": 21.758126000008815} +{"id": "g0093-plano_nova_linha-erros_digitacao-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9679858532838304, "marketplace_compra": 1.000192036871079e-06, "conta_debito_automatico_digital": 1.000192036871079e-06, "seguranca_fraude": 0.00010001920368710792, "atendimento_humano": 1.000192036871079e-06, "plano_consulta": 1.000192036871079e-06, "suporte_chip_esim": 1.000192036871079e-06, "conta_explicacao": 1.000192036871079e-06, "negociacao_divida": 0.0003000576110613237, "internet_consumo": 1.000192036871079e-06, "plano_nova_linha": 0.031606068365126104, "sem_correspondencia": 1.000192036871079e-06}, "confidence": 0.9412, "input_tokens": 292, "latency_ms": 22.189908000001424} +{"id": "g0095-plano_nova_linha-emocional-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 9.999930000489998e-07, "conta_pagamento_confirmacao": 9.999930000489998e-07, "recarga_realizar": 9.999930000489998e-07, "bonus_nao_recebido": 9.999930000489998e-07, "plano_troca": 9.999930000489998e-07, "beneficios_consulta": 9.999930000489998e-07, "plano_nova_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 244, "latency_ms": 21.599488999981986} +{"id": "g0095-plano_nova_linha-emocional-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9997899390823336, "internet_consumo": 1.0002900841243957e-06, "conta_debito_automatico_digital": 1.0002900841243957e-06, "recarga_saldo": 1.0002900841243957e-06, "marketplace_compra": 1.0002900841243957e-06, "plano_troca": 0.00020005801682487916, "seguranca_perda_roubo": 1.0002900841243957e-06, "plano_consulta": 1.0002900841243957e-06, "fidelidade_resgate": 1.0002900841243957e-06, "cadastro_atualizacao": 1.0002900841243957e-06, "seguranca_fraude": 1.0002900841243957e-06, "sem_correspondencia": 1.0002900841243957e-06}, "confidence": 0.998, "input_tokens": 305, "latency_ms": 22.167798999987554} +{"id": "g0095-plano_nova_linha-emocional-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 9.99989000120999e-07, "vas_consulta": 9.99989000120999e-07, "suporte_configuracao": 9.99989000120999e-07, "portabilidade": 9.99989000120999e-07, "bonus_nao_recebido": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "plano_troca": 9.99989000120999e-07, "plano_nova_linha": 0.9999890001209989, "internet_consumo": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 307, "latency_ms": 22.305918000000702} +{"id": "g0095-plano_nova_linha-emocional-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6121612161216121, "plano_consulta": 0.0039003900390039, "plano_troca": 0.38303830383038306, "sem_correspondencia": 0.0009000900090009}, "confidence": 0.4977, "input_tokens": 154, "latency_ms": 20.61125299999844} +{"id": "g0095-plano_nova_linha-emocional-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 131, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "recarga_realizar": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "plano_nova_linha": 0.9999850002249971, "roaming_cobranca": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 312, "latency_ms": 21.909926999995832} +{"id": "g0095-plano_nova_linha-emocional-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9548, "plano_troca": 0.0179, "plano_consulta": 0.02, "sem_correspondencia": 0.0073}, "confidence": 0.8338, "input_tokens": 155, "latency_ms": 20.4474370000014} +{"id": "g0095-plano_nova_linha-emocional-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 9.999000099990002e-05, "plano_troca": 0.015398460153984602, "plano_nova_linha": 0.9843015698430158, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9407, "input_tokens": 157, "latency_ms": 20.82021300000747} +{"id": "g0095-plano_nova_linha-emocional-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_divida": 0.00020000000000000004, "plano_consulta": 0.17260000000000003, "plano_troca": 0.006300000000000001, "cadastro_atualizacao": 0.0045000000000000005, "plano_nova_linha": 0.7856000000000001, "recarga_saldo": 0.00030000000000000003, "desconto_retencao": 0.0012000000000000001, "sem_correspondencia": 0.029300000000000003}, "confidence": 0.6804, "input_tokens": 234, "latency_ms": 21.791720000010173} +{"id": "g0095-plano_nova_linha-emocional-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "plano_nova_linha": 0.999993000049, "suporte_sem_sinal": 9.99993000049e-07, "plano_consulta": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 244, "latency_ms": 21.58762599998454} +{"id": "g0095-plano_nova_linha-emocional-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"cadastro_atualizacao": 0.0007001400280056009, "bonus_nao_recebido": 0.0007001400280056009, "negociacao_divida": 0.0007001400280056009, "plano_consulta": 0.002700540108021604, "plano_nova_linha": 0.946789357871574, "suporte_chip_esim": 0.0007001400280056009, "conta_pagamento_confirmacao": 0.0007001400280056009, "roaming_duvida": 0.0008001600320064012, "reclamacao_atendimento": 0.0009001800360072012, "conta_contestacao": 0.0007001400280056009, "vas_cancelamento": 0.024504900980196035, "fidelidade_resgate": 0.0008001600320064012, "plano_troca": 0.011802360472094415, "marketplace_compra": 0.0008001600320064012, "conta_explicacao": 0.0009001800360072012, "sem_correspondencia": 0.005801160232046408}, "confidence": 0.8909, "input_tokens": 307, "latency_ms": 22.68303700000729} +{"id": "g0095-plano_nova_linha-emocional-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 1.0000870075696584e-06, "plano_troca": 1.0000870075696584e-06, "cancelamento_linha": 0.0004000348030278634, "conta_segunda_via": 1.0000870075696584e-06, "internet_problema_conexao": 1.0000870075696584e-06, "plano_consulta": 1.0000870075696584e-06, "plano_nova_linha": 0.9994869553651166, "conta_explicacao": 1.0000870075696584e-06, "portabilidade": 0.00010000870075696585, "beneficios_consulta": 1.0000870075696584e-06, "conta_contestacao": 1.0000870075696584e-06, "roaming_pacote": 1.0000870075696584e-06, "fidelidade_resgate": 1.0000870075696584e-06, "vas_consulta": 1.0000870075696584e-06, "conta_debito_automatico_digital": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9978, "input_tokens": 307, "latency_ms": 22.54801800000905} +{"id": "g0095-plano_nova_linha-emocional-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9831983198319832, "plano_troca": 0.015101510151015103, "plano_consulta": 0.0013001300130013002, "sem_correspondencia": 0.0004000400040004001}, "confidence": 0.9334, "input_tokens": 155, "latency_ms": 20.48565199999075} +{"id": "g0097-plano_nova_linha-indireto_multiplo-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 176, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "seguranca_perda_roubo": 9.99985000224997e-07, "cadastro_atualizacao": 9.99985000224997e-07, "plano_troca": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "plano_consulta": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "plano_nova_linha": 0.9999850002249969, "recarga_saldo": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "conta_debito_automatico_digital": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 319, "latency_ms": 22.495023999994146} +{"id": "g0097-plano_nova_linha-indireto_multiplo-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_cobranca": 0.16100000000000003, "negociacao_religacao": 0.0007000000000000001, "vas_consulta": 0.009600000000000001, "recarga_realizar": 0.00030000000000000003, "recarga_nao_creditada": 0.0009000000000000002, "plano_consulta": 0.0017000000000000003, "plano_nova_linha": 0.007600000000000002, "suporte_chip_esim": 0.0010000000000000002, "suporte_configuracao": 0.7272000000000001, "conta_contestacao": 0.0022000000000000006, "seguranca_fraude": 0.04690000000000001, "plano_troca": 0.00040000000000000013, "marketplace_pedido": 0.0014000000000000002, "roaming_duvida": 0.036000000000000004, "conta_debito_automatico_digital": 0.0007000000000000001, "sem_correspondencia": 0.0024000000000000002}, "confidence": 0.6582, "input_tokens": 298, "latency_ms": 22.36975799999641} +{"id": "g0097-plano_nova_linha-indireto_multiplo-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_consulta", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 9.999850002249977e-07, "plano_nova_linha": 0.9999850002249978, "vas_contratacao": 9.999850002249977e-07, "suporte_chip_esim": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "atendimento_humano": 9.999850002249977e-07, "internet_consumo": 9.999850002249977e-07, "desconto_retencao": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "fidelidade_resgate": 9.999850002249977e-07, "conta_explicacao": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 310, "latency_ms": 22.49393200000327} +{"id": "g0097-plano_nova_linha-indireto_multiplo-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_consulta": 0.0006, "plano_nova_linha": 0.0157, "plano_troca": 0.983, "sem_correspondencia": 0.0007}, "confidence": 0.9338, "input_tokens": 149, "latency_ms": 20.56816699999331} +{"id": "g0097-plano_nova_linha-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"marketplace_pedido": 0.0005, "suporte_sem_sinal": 0.0014, "vas_cancelamento": 0.003, "portabilidade": 0.1851, "conta_explicacao": 0.0005, "conta_pagamento_confirmacao": 0.0002, "plano_troca": 0.0463, "cancelamento_linha": 0.7436, "conta_vencimento": 0.0002, "plano_consulta": 0.0049, "internet_consumo": 0.0021, "sem_correspondencia": 0.0122}, "confidence": 0.6758, "input_tokens": 290, "latency_ms": 22.09402700000851} +{"id": "g0097-plano_nova_linha-indireto_multiplo-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 9.99997000009e-07, "plano_troca": 9.99997000009e-07, "plano_nova_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 149, "latency_ms": 20.581007000004092} +{"id": "g0097-plano_nova_linha-indireto_multiplo-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0355, "plano_troca": 0.0684, "conta_contestacao": 0.0032, "desconto_retencao": 0.0133, "fidelidade_resgate": 0.0045, "plano_nova_linha": 0.8305, "marketplace_pedido": 0.0029, "sem_correspondencia": 0.0417}, "confidence": 0.6606, "input_tokens": 232, "latency_ms": 21.03307599998061} +{"id": "g0097-plano_nova_linha-indireto_multiplo-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 9.999930000490002e-07, "plano_nova_linha": 0.9999930000490003, "plano_consulta": 9.999930000490002e-07, "bonus_nao_recebido": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "marketplace_pedido": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 242, "latency_ms": 21.7342589999987} +{"id": "g0097-plano_nova_linha-indireto_multiplo-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"internet_consumo": 1.0000850072256139e-06, "desconto_retencao": 1.0000850072256139e-06, "internet_problema_conexao": 1.0000850072256139e-06, "beneficios_consulta": 1.0000850072256139e-06, "internet_pacote_adicional": 1.0000850072256139e-06, "conta_segunda_via": 1.0000850072256139e-06, "plano_consulta": 1.0000850072256139e-06, "fidelidade_pontos": 1.0000850072256139e-06, "plano_nova_linha": 0.9999849987248914, "conta_debito_automatico_digital": 1.0000850072256139e-06, "negociacao_religacao": 1.0000850072256139e-06, "plano_troca": 1.0000850072256139e-06, "recarga_saldo": 1.0000850072256139e-06, "seguranca_perda_roubo": 1.0000850072256139e-06, "seguranca_fraude": 1.0000850072256139e-06, "sem_correspondencia": 1.0000850072256139e-06}, "confidence": 0.9998, "input_tokens": 302, "latency_ms": 22.502220999996325} +{"id": "g0097-plano_nova_linha-indireto_multiplo-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 103, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 9.999850002249977e-07, "plano_nova_linha": 0.9999850002249978, "vas_contratacao": 9.999850002249977e-07, "fidelidade_resgate": 9.999850002249977e-07, "recarga_saldo": 9.999850002249977e-07, "reclamacao_atendimento": 9.999850002249977e-07, "roaming_duvida": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "vas_consulta": 9.999850002249977e-07, "plano_troca": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "suporte_chip_esim": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "recarga_nao_creditada": 9.999850002249977e-07, "internet_pacote_adicional": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 302, "latency_ms": 22.338819999987436} +{"id": "g0097-plano_nova_linha-indireto_multiplo-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"conta_explicacao": 0.0005000985194083235, "internet_consumo": 0.0002000394077633294, "troca_numero": 0.0005000985194083235, "plano_consulta": 0.002300453189278288, "vas_consulta": 0.0005000985194083235, "portabilidade": 0.000600118223289988, "recarga_saldo": 0.000300059111644994, "roaming_duvida": 1.000197038816647e-06, "atendimento_humano": 0.0001000197038816647, "plano_troca": 1.000197038816647e-06, "beneficios_consulta": 0.000300059111644994, "bonus_nao_recebido": 0.9672905562395792, "marketplace_compra": 1.000197038816647e-06, "plano_nova_linha": 0.027205359455812792, "negociacao_religacao": 0.0001000197038816647, "sem_correspondencia": 0.0001000197038816647}, "confidence": 0.9382, "input_tokens": 299, "latency_ms": 22.22409600000219} +{"id": "g0097-plano_nova_linha-indireto_multiplo-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "plano_nova_linha": 0.9999890001209993, "seguranca_perda_roubo": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "reclamacao_atendimento": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "marketplace_pedido": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "recarga_saldo": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 22.1330939999973} +{"id": "g0098-internet_pacote_adicional-curto_neutro-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.025294941011797634, "seguranca_perda_roubo": 0.0007998400319936011, "parceiros_ofertas": 0.005998800239952008, "vas_cancelamento": 0.0007998400319936011, "roaming_duvida": 0.0007998400319936011, "bonus_nao_recebido": 0.0007998400319936011, "conta_explicacao": 0.0007998400319936011, "internet_pacote_adicional": 0.5234953009398119, "fidelidade_resgate": 0.0007998400319936011, "beneficios_consulta": 0.0007998400319936011, "internet_consumo": 0.08798240351929612, "negociacao_divida": 0.0007998400319936011, "internet_problema_conexao": 0.3460307938412317, "roaming_pacote": 0.0007998400319936011, "cancelamento_linha": 0.0007998400319936011, "sem_correspondencia": 0.0031993601279744046}, "confidence": 0.5969, "input_tokens": 286, "latency_ms": 22.270214999991822} +{"id": "g0098-internet_pacote_adicional-curto_neutro-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.004299570042995701, "internet_pacote_adicional": 0.31236876312368766, "suporte_chip_esim": 0.0014998500149985001, "conta_contestacao": 0.0020997900209979003, "suporte_configuracao": 0.48375162483751627, "bonus_nao_recebido": 0.0008999100089991, "fidelidade_resgate": 0.0006999300069993001, "vas_cancelamento": 0.0016998300169983002, "internet_problema_conexao": 0.09789021097890212, "desconto_retencao": 0.0004999500049995, "marketplace_compra": 0.0029997000299970002, "negociacao_divida": 0.0004999500049995, "internet_consumo": 0.06029397060293971, "seguranca_fraude": 0.019898010198980104, "plano_troca": 0.0033996600339966003, "sem_correspondencia": 0.0071992800719928}, "confidence": 0.5175, "input_tokens": 285, "latency_ms": 22.268662000016093} +{"id": "g0098-internet_pacote_adicional-curto_neutro-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0602, "internet_pacote_adicional": 0.1224, "bonus_nao_recebido": 0.0022, "sem_correspondencia": 0.8152}, "confidence": 0.5626, "input_tokens": 133, "latency_ms": 20.86571899999967} +{"id": "g0098-internet_pacote_adicional-curto_neutro-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.0015998400159984002, "fidelidade_pontos": 0.0004999500049995, "conta_explicacao": 0.0012998700129987, "portabilidade": 0.0017998200179982, "vas_cancelamento": 0.00019998000199980003, "bonus_nao_recebido": 0.00029997000299970003, "vas_consulta": 0.0236976302369763, "roaming_pacote": 0.00019998000199980003, "internet_consumo": 0.014198580141985802, "internet_pacote_adicional": 0.9537046295370463, "internet_problema_conexao": 0.0018998100189981002, "sem_correspondencia": 0.0005999400059994001}, "confidence": 0.8996, "input_tokens": 271, "latency_ms": 21.994148999993968} +{"id": "g0098-internet_pacote_adicional-curto_neutro-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.0009, "internet_problema_conexao": 0.0066, "internet_consumo": 0.0427, "conta_segunda_via": 0.0002, "roaming_pacote": 0.0001, "bonus_nao_recebido": 0.0002, "internet_pacote_adicional": 0.9487, "sem_correspondencia": 0.0006}, "confidence": 0.8881, "input_tokens": 220, "latency_ms": 22.08753299998989} +{"id": "g0098-internet_pacote_adicional-curto_neutro-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.0713, "roaming_duvida": 0.0076, "vas_cancelamento": 0.0304, "roaming_pacote": 0.0129, "recarga_saldo": 0.0104, "internet_consumo": 0.3002, "conta_vencimento": 0.0273, "suporte_chip_esim": 0.0168, "bonus_nao_recebido": 0.0139, "plano_consulta": 0.0339, "internet_pacote_adicional": 0.4463, "sem_correspondencia": 0.029}, "confidence": 0.356, "input_tokens": 273, "latency_ms": 22.901388999997607} +{"id": "g0098-internet_pacote_adicional-curto_neutro-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_pacote_adicional": 0.12048795120487951, "roaming_pacote": 9.999000099990002e-05, "roaming_cobranca": 9.999000099990002e-05, "suporte_sem_sinal": 9.999000099990002e-05, "bonus_nao_recebido": 0.00019998000199980003, "internet_problema_conexao": 0.5658434156584341, "internet_consumo": 0.3124687531246875, "sem_correspondencia": 0.0006999300069993001}, "confidence": 0.5433, "input_tokens": 210, "latency_ms": 21.907482000017353} +{"id": "g0098-internet_pacote_adicional-curto_neutro-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "negociacao_divida": 9.99985000224997e-07, "seguranca_fraude": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "internet_consumo": 9.99985000224997e-07, "internet_problema_conexao": 9.99985000224997e-07, "portabilidade": 9.99985000224997e-07, "internet_pacote_adicional": 0.9999850002249969, "suporte_configuracao": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 286, "latency_ms": 22.287711999979365} +{"id": "g0098-internet_pacote_adicional-curto_neutro-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.0689, "roaming_pacote": 0.0169, "internet_pacote_adicional": 0.658, "sem_correspondencia": 0.2562}, "confidence": 0.3669, "input_tokens": 132, "latency_ms": 20.536101999994116} +{"id": "g0098-internet_pacote_adicional-curto_neutro-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.01200240048009602, "internet_consumo": 0.29515903180636127, "vas_cancelamento": 0.006501300260052011, "recarga_nao_creditada": 0.010802160432086419, "reclamacao_atendimento": 0.020504100820164035, "plano_consulta": 0.006501300260052011, "roaming_duvida": 0.006501300260052011, "internet_pacote_adicional": 0.590118023604721, "roaming_pacote": 0.006501300260052011, "internet_problema_conexao": 0.020804160832166435, "bonus_nao_recebido": 0.006501300260052011, "sem_correspondencia": 0.01810362072414483}, "confidence": 0.5288, "input_tokens": 277, "latency_ms": 22.42728199999533} +{"id": "g0098-internet_pacote_adicional-curto_neutro-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.00010003951560866542, "negociacao_divida": 0.00010003951560866542, "internet_consumo": 0.0009003556404779887, "troca_numero": 0.025009878902166355, "cancelamento_linha": 1.000395156086654e-06, "internet_pacote_adicional": 0.0004001580624346617, "recarga_saldo": 1.000395156086654e-06, "bonus_nao_recebido": 0.0004001580624346617, "beneficios_consulta": 1.000395156086654e-06, "negociacao_religacao": 0.0006002370936519924, "marketplace_compra": 0.9701832223728372, "roaming_pacote": 1.000395156086654e-06, "plano_troca": 1.000395156086654e-06, "parceiros_ofertas": 0.0004001580624346617, "internet_problema_conexao": 0.0011004346716953196, "sem_correspondencia": 0.0008003161248693233}, "confidence": 0.9422, "input_tokens": 280, "latency_ms": 21.942843999994466} +{"id": "g0098-internet_pacote_adicional-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_consumo": 0.029200000000000004, "conta_contestacao": 0.0036000000000000003, "beneficios_consulta": 0.005000000000000001, "bonus_nao_recebido": 0.013000000000000001, "vas_contratacao": 0.47790000000000005, "recarga_saldo": 0.0021000000000000003, "roaming_pacote": 0.021000000000000005, "conta_vencimento": 0.0015000000000000002, "internet_problema_conexao": 0.011300000000000001, "cadastro_atualizacao": 0.0015000000000000002, "marketplace_compra": 0.41520000000000007, "sem_correspondencia": 0.018700000000000005}, "confidence": 0.5321, "input_tokens": 273, "latency_ms": 22.10611399999607} +{"id": "g0102-internet_pacote_adicional-emocional-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.0026002600260026003, "internet_pacote_adicional": 0.5924592459245925, "conta_debito_automatico_digital": 0.0005000500050005, "internet_consumo": 0.282028202820282, "bonus_nao_recebido": 0.004100410041004101, "roaming_cobranca": 0.0006000600060006, "conta_contestacao": 0.0006000600060006, "parceiros_ofertas": 0.0008000800080008001, "seguranca_perda_roubo": 0.0015001500150015003, "internet_problema_conexao": 0.1113111311131113, "roaming_pacote": 0.0009000900090009, "sem_correspondencia": 0.0026002600260026003}, "confidence": 0.5977, "input_tokens": 293, "latency_ms": 22.088998999976184} +{"id": "g0102-internet_pacote_adicional-emocional-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.0008001600320064014, "fidelidade_resgate": 0.011102220444088819, "vas_consulta": 0.06141228245649131, "roaming_pacote": 0.0009001800360072014, "conta_vencimento": 0.0008001600320064014, "negociacao_divida": 0.0008001600320064014, "conta_segunda_via": 0.0009001800360072014, "internet_problema_conexao": 0.16543308661732348, "bonus_nao_recebido": 0.0011002200440088019, "recarga_saldo": 0.0010002000400080016, "internet_consumo": 0.5751150230046009, "vas_contratacao": 0.0011002200440088019, "internet_pacote_adicional": 0.1767353470694139, "cadastro_atualizacao": 0.0008001600320064014, "conta_debito_automatico_digital": 0.0008001600320064014, "sem_correspondencia": 0.001200240048009602}, "confidence": 0.5617, "input_tokens": 300, "latency_ms": 22.406601000000137} +{"id": "g0102-internet_pacote_adicional-emocional-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.2085791420857914, "vas_cancelamento": 0.0006999300069992999, "roaming_pacote": 0.0021997800219978, "internet_pacote_adicional": 0.335966403359664, "bonus_nao_recebido": 0.012798720127987199, "internet_problema_conexao": 0.41165883411658827, "beneficios_consulta": 0.0176982301769823, "sem_correspondencia": 0.010398960103989599}, "confidence": 0.3981, "input_tokens": 222, "latency_ms": 21.642732999993086} +{"id": "g0102-internet_pacote_adicional-emocional-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"roaming_pacote": 0.0063, "plano_nova_linha": 0.0312, "portabilidade": 0.0152, "conta_explicacao": 0.0382, "negociacao_religacao": 0.0097, "roaming_cobranca": 0.0343, "internet_consumo": 0.1455, "cadastro_atualizacao": 0.0407, "marketplace_pedido": 0.4446, "conta_debito_automatico_digital": 0.0202, "internet_pacote_adicional": 0.1235, "seguranca_perda_roubo": 0.0047, "parceiros_ofertas": 0.0251, "bonus_nao_recebido": 0.0075, "internet_problema_conexao": 0.0461, "sem_correspondencia": 0.0072}, "confidence": 0.3042, "input_tokens": 303, "latency_ms": 22.775252999991835} +{"id": "g0102-internet_pacote_adicional-emocional-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.638036196380362, "internet_consumo": 0.10018998100189981, "vas_consulta": 0.020997900209979003, "bonus_nao_recebido": 0.03569643035696431, "plano_nova_linha": 0.036896310368963105, "internet_problema_conexao": 0.044495550444955505, "roaming_pacote": 0.029597040295970406, "sem_correspondencia": 0.09409059094090591}, "confidence": 0.3729, "input_tokens": 218, "latency_ms": 22.789862999985644} +{"id": "g0102-internet_pacote_adicional-emocional-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 105, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.06320632063206322, "internet_pacote_adicional": 0.6875687568756876, "troca_numero": 0.00020002000200020005, "roaming_pacote": 0.0011001100110011003, "conta_explicacao": 0.0012001200120012002, "bonus_nao_recebido": 0.004900490049004901, "internet_problema_conexao": 0.24132413241324133, "sem_correspondencia": 0.0005000500050005002}, "confidence": 0.6043, "input_tokens": 218, "latency_ms": 22.45909200001961} +{"id": "g0102-internet_pacote_adicional-emocional-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.0030000000000000005, "bonus_nao_recebido": 0.010300000000000002, "internet_problema_conexao": 0.22970000000000002, "desconto_retencao": 0.009700000000000002, "roaming_pacote": 0.0028000000000000004, "internet_consumo": 0.08050000000000002, "internet_pacote_adicional": 0.6385000000000001, "sem_correspondencia": 0.025500000000000002}, "confidence": 0.4967, "input_tokens": 224, "latency_ms": 21.802174000015384} +{"id": "g0102-internet_pacote_adicional-emocional-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.0045004500450045, "troca_numero": 0.004300430043004301, "internet_pacote_adicional": 0.653965396539654, "bonus_nao_recebido": 0.0045004500450045, "internet_problema_conexao": 0.1414141414141414, "internet_consumo": 0.15291529152915292, "roaming_pacote": 0.0058005800580058, "sem_correspondencia": 0.0326032603260326}, "confidence": 0.4925, "input_tokens": 217, "latency_ms": 22.13127000001691} +{"id": "g0102-internet_pacote_adicional-emocional-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0023, "internet_pacote_adicional": 0.9446, "bonus_nao_recebido": 0.0503, "sem_correspondencia": 0.0028}, "confidence": 0.8306, "input_tokens": 147, "latency_ms": 20.95790100000272} +{"id": "g0102-internet_pacote_adicional-emocional-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"internet_problema_conexao": 0.2832849854956487, "troca_numero": 0.0019005701710513151, "bonus_nao_recebido": 0.0009002700810243072, "desconto_retencao": 0.0009002700810243072, "internet_pacote_adicional": 0.2661798539561868, "roaming_cobranca": 0.001500450135040512, "marketplace_pedido": 0.41222366710013, "roaming_pacote": 0.0006001800540162048, "parceiros_ofertas": 0.0011003300990297088, "suporte_configuracao": 0.0006001800540162048, "internet_consumo": 0.028008402520756225, "sem_correspondencia": 0.0028008402520756223}, "confidence": 0.4996, "input_tokens": 291, "latency_ms": 22.340907000000243} +{"id": "g0102-internet_pacote_adicional-emocional-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_pacote_adicional": 0.03540000000000001, "internet_problema_conexao": 0.5538000000000001, "marketplace_pedido": 0.004000000000000001, "bonus_nao_recebido": 0.00040000000000000013, "fidelidade_resgate": 0.00010000000000000003, "suporte_sem_sinal": 0.00010000000000000003, "seguranca_perda_roubo": 0.00010000000000000003, "cancelamento_linha": 0.00030000000000000003, "roaming_pacote": 0.00010000000000000003, "internet_consumo": 0.3989000000000001, "atendimento_humano": 0.00010000000000000003, "conta_debito_automatico_digital": 0.00010000000000000003, "conta_vencimento": 0.00010000000000000003, "conta_contestacao": 0.0005000000000000001, "reclamacao_atendimento": 0.005100000000000001, "sem_correspondencia": 0.0009000000000000002}, "confidence": 0.6816, "input_tokens": 298, "latency_ms": 22.625406999992492} +{"id": "g0102-internet_pacote_adicional-emocional-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.00030000000000000003, "bonus_nao_recebido": 0.0008000000000000001, "internet_pacote_adicional": 0.9944000000000001, "sem_correspondencia": 0.0045000000000000005}, "confidence": 0.9727, "input_tokens": 145, "latency_ms": 20.524520999998686} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0141, "internet_pacote_adicional": 0.0449, "bonus_nao_recebido": 0.0236, "sem_correspondencia": 0.9174}, "confidence": 0.7352, "input_tokens": 142, "latency_ms": 21.695276999992075} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"internet_consumo": 0.1386, "internet_problema_conexao": 0.0678, "internet_pacote_adicional": 0.0824, "atendimento_humano": 0.0711, "conta_contestacao": 0.0424, "roaming_pacote": 0.0024, "cadastro_atualizacao": 0.2971, "negociacao_divida": 0.0355, "plano_consulta": 0.0369, "seguranca_perda_roubo": 0.0292, "bonus_nao_recebido": 0.0114, "sem_correspondencia": 0.1852}, "confidence": 0.1686, "input_tokens": 284, "latency_ms": 22.273311000020612} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.00019998000199980003, "internet_pacote_adicional": 0.9941005899410059, "bonus_nao_recebido": 0.004399560043995601, "sem_correspondencia": 0.0012998700129987}, "confidence": 0.9716, "input_tokens": 141, "latency_ms": 20.612747000001264} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"bonus_nao_recebido": 0.004299140171965607, "fidelidade_resgate": 0.009598080383923215, "internet_problema_conexao": 0.045490901819636075, "internet_consumo": 0.048990201959608085, "roaming_pacote": 0.37462507498500297, "internet_pacote_adicional": 0.34783043391321733, "cadastro_atualizacao": 0.16376724655068986, "sem_correspondencia": 0.005398920215956809}, "confidence": 0.3192, "input_tokens": 236, "latency_ms": 22.02702599998929} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.1054, "internet_pacote_adicional": 0.3404, "roaming_pacote": 0.0312, "sem_correspondencia": 0.523}, "confidence": 0.2418, "input_tokens": 136, "latency_ms": 20.078271999977915} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos", "fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.10081008100810081, "reclamacao_atendimento": 0.0465046504650465, "cancelamento_linha": 0.004100410041004101, "vas_cancelamento": 0.0115011501150115, "roaming_pacote": 0.0009000900090009, "vas_contratacao": 0.0033003300330033004, "internet_pacote_adicional": 0.009500950095009501, "internet_problema_conexao": 0.08350835083508351, "recarga_realizar": 0.0031003100310031, "recarga_saldo": 0.0033003300330033004, "bonus_nao_recebido": 0.6544654465446544, "sem_correspondencia": 0.07900790079007901}, "confidence": 0.5011, "input_tokens": 285, "latency_ms": 22.280561000002308} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9969003099690031, "roaming_pacote": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "plano_troca": 9.999000099990002e-05, "bonus_nao_recebido": 0.00019998000199980003, "internet_consumo": 0.0008999100089991, "internet_problema_conexao": 0.000999900009999, "sem_correspondencia": 0.0006999300069993001}, "confidence": 0.9881, "input_tokens": 218, "latency_ms": 21.63998499997888} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.1108110811081108, "bonus_nao_recebido": 0.0249024902490249, "internet_pacote_adicional": 0.04440444044404441, "troca_numero": 0.1316131613161316, "roaming_pacote": 0.0056005600560056, "internet_consumo": 0.21702170217021702, "cancelamento_linha": 0.018201820182018203, "sem_correspondencia": 0.4474447444744475}, "confidence": 0.262, "input_tokens": 208, "latency_ms": 21.070829999985108} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9624971125086625, "bonus_nao_recebido": 9.99997000009e-07, "portabilidade": 9.99997000009e-07, "atendimento_humano": 9.999970000090001e-05, "internet_pacote_adicional": 0.00039999880000360003, "roaming_pacote": 9.99997000009e-07, "internet_consumo": 0.0366998899003303, "sem_correspondencia": 0.0002999991000027}, "confidence": 0.9208, "input_tokens": 206, "latency_ms": 21.773252000002685} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.0013001300130013002, "internet_pacote_adicional": 0.9932993299329934, "roaming_pacote": 0.003200320032003201, "sem_correspondencia": 0.0022002200220022005}, "confidence": 0.9656, "input_tokens": 142, "latency_ms": 20.46677100000238} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.0002, "roaming_pacote": 0.0001, "bonus_nao_recebido": 0.0001, "internet_consumo": 0.0018, "internet_problema_conexao": 0.0013, "internet_pacote_adicional": 0.9958, "seguranca_perda_roubo": 0.0001, "sem_correspondencia": 0.0006}, "confidence": 0.9841, "input_tokens": 226, "latency_ms": 21.52498699999228} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6743, "bonus_nao_recebido": 0.0124, "roaming_pacote": 0.0065, "sem_correspondencia": 0.3068}, "confidence": 0.4838, "input_tokens": 138, "latency_ms": 20.475218000001405} +{"id": "g0105-internet_consumo-curto_neutro-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"vas_consulta": 0.005100510051005101, "vas_contratacao": 0.0012001200120012002, "recarga_saldo": 0.0008000800080008002, "internet_problema_conexao": 0.09910991099109911, "suporte_sem_sinal": 0.00010001000100010003, "atendimento_humano": 0.00010001000100010003, "conta_contestacao": 0.00030003000300030005, "plano_consulta": 0.051405140514051414, "internet_pacote_adicional": 0.010601060106010602, "parceiros_ofertas": 0.00010001000100010003, "conta_segunda_via": 0.00010001000100010003, "fidelidade_resgate": 0.00010001000100010003, "internet_consumo": 0.8300830083008301, "conta_vencimento": 0.00010001000100010003, "negociacao_divida": 0.00010001000100010003, "sem_correspondencia": 0.0007000700070007002}, "confidence": 0.7691, "input_tokens": 287, "latency_ms": 22.339902999988226} +{"id": "g0105-internet_consumo-curto_neutro-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"beneficios_consulta": 1.0000940088368307e-06, "plano_nova_linha": 1.0000940088368307e-06, "plano_troca": 1.0000940088368307e-06, "negociacao_divida": 1.0000940088368307e-06, "internet_consumo": 0.9937934165811587, "plano_consulta": 0.00020001880176736614, "seguranca_perda_roubo": 0.00010000940088368307, "internet_pacote_adicional": 0.0005000470044184154, "cancelamento_linha": 0.0005000470044184154, "internet_problema_conexao": 0.0008000752070694646, "reclamacao_atendimento": 1.0000940088368307e-06, "roaming_pacote": 1.0000940088368307e-06, "marketplace_compra": 0.00010000940088368307, "recarga_saldo": 0.0013001222114878799, "vas_consulta": 0.00010000940088368307, "sem_correspondencia": 0.0026002444229757597}, "confidence": 0.9822, "input_tokens": 284, "latency_ms": 22.22425799999428} +{"id": "g0105-internet_consumo-curto_neutro-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.0263, "atendimento_humano": 0.0142, "internet_pacote_adicional": 0.048, "seguranca_fraude": 0.0116, "plano_consulta": 0.3334, "internet_problema_conexao": 0.372, "internet_consumo": 0.1856, "sem_correspondencia": 0.0089}, "confidence": 0.3064, "input_tokens": 210, "latency_ms": 21.42847899997946} +{"id": "g0105-internet_consumo-curto_neutro-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 9.99997000009e-07, "recarga_saldo": 9.99997000009e-07, "internet_consumo": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 127, "latency_ms": 21.121612999991157} +{"id": "g0105-internet_consumo-curto_neutro-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.004300000000000001, "plano_consulta": 0.0032000000000000006, "internet_consumo": 0.9884000000000001, "sem_correspondencia": 0.004100000000000001}, "confidence": 0.9453, "input_tokens": 131, "latency_ms": 20.502585000002682} +{"id": "g0105-internet_consumo-curto_neutro-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0005000000000000001, "internet_consumo": 0.9991000000000001, "recarga_saldo": 0.00010000000000000002, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9942, "input_tokens": 129, "latency_ms": 20.78959299998928} +{"id": "g0105-internet_consumo-curto_neutro-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 1.0000960092168849e-06, "atendimento_humano": 1.0000960092168849e-06, "internet_problema_conexao": 0.8608826447338945, "plano_nova_linha": 0.00020001920184337698, "seguranca_fraude": 0.00010000960092168849, "reclamacao_atendimento": 1.0000960092168849e-06, "internet_consumo": 0.09960956251800174, "recarga_saldo": 0.00030002880276506545, "internet_pacote_adicional": 0.03440330271706084, "suporte_chip_esim": 1.0000960092168849e-06, "plano_consulta": 0.0006000576055301309, "seguranca_perda_roubo": 0.0007000672064518195, "fidelidade_pontos": 0.00010000960092168849, "marketplace_pedido": 0.00020001920184337698, "conta_explicacao": 0.0024002304221205236, "sem_correspondencia": 0.0005000480046084424}, "confidence": 0.8157, "input_tokens": 285, "latency_ms": 21.678125999983422} +{"id": "g0105-internet_consumo-curto_neutro-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0023, "internet_consumo": 0.9853, "internet_pacote_adicional": 0.0012, "internet_problema_conexao": 0.0048, "plano_consulta": 0.0017, "suporte_configuracao": 0.0007, "plano_nova_linha": 0.0008, "sem_correspondencia": 0.0032}, "confidence": 0.9509, "input_tokens": 210, "latency_ms": 20.777699000007033} +{"id": "g0105-internet_consumo-curto_neutro-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.0017000000000000001, "atendimento_humano": 0.00010000000000000002, "troca_numero": 0.00010000000000000002, "internet_consumo": 0.8704000000000001, "recarga_saldo": 0.00010000000000000002, "beneficios_consulta": 0.00010000000000000002, "plano_consulta": 0.00010000000000000002, "parceiros_ofertas": 0.00010000000000000002, "internet_problema_conexao": 0.12150000000000001, "seguranca_fraude": 0.00010000000000000002, "reclamacao_atendimento": 0.0005000000000000001, "sem_correspondencia": 0.005200000000000001}, "confidence": 0.8289, "input_tokens": 280, "latency_ms": 20.69541800000252} +{"id": "g0105-internet_consumo-curto_neutro-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 9.997000899730082e-05, "plano_consulta": 0.0017994601619514146, "portabilidade": 0.00019994001799460164, "conta_contestacao": 0.00019994001799460164, "conta_vencimento": 0.0018994301709487154, "vas_consulta": 0.0012996101169649105, "marketplace_pedido": 0.0002999100269919024, "conta_segunda_via": 0.00019994001799460164, "roaming_pacote": 9.997000899730082e-05, "negociacao_religacao": 9.997000899730082e-05, "internet_pacote_adicional": 0.0012996101169649105, "recarga_saldo": 0.000499850044986504, "troca_numero": 9.997000899730082e-05, "internet_consumo": 0.9697090872738179, "internet_problema_conexao": 0.02179346196141158, "sem_correspondencia": 0.0003998800359892033}, "confidence": 0.9389, "input_tokens": 283, "latency_ms": 21.571098999999094} +{"id": "g0105-internet_consumo-curto_neutro-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"conta_pagamento_confirmacao": 0.0014001400140014, "internet_pacote_adicional": 0.0013001300130013002, "plano_consulta": 0.6511651165116512, "internet_problema_conexao": 0.012801280128012802, "recarga_saldo": 0.2304230423042304, "internet_consumo": 0.0637063706370637, "roaming_cobranca": 0.008000800080008, "sem_correspondencia": 0.0312031203120312}, "confidence": 0.5124, "input_tokens": 211, "latency_ms": 20.943873999982543} +{"id": "g0105-internet_consumo-curto_neutro-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0004000368033859115, "recarga_saldo": 1.0000920084647786e-06, "troca_numero": 1.0000920084647786e-06, "parceiros_ofertas": 1.0000920084647786e-06, "internet_consumo": 0.9993919440588532, "internet_problema_conexao": 0.00010000920084647787, "beneficios_consulta": 1.0000920084647786e-06, "seguranca_fraude": 1.0000920084647786e-06, "conta_vencimento": 1.0000920084647786e-06, "conta_debito_automatico_digital": 1.0000920084647786e-06, "internet_pacote_adicional": 1.0000920084647786e-06, "sem_correspondencia": 0.00010000920084647787}, "confidence": 0.9972, "input_tokens": 284, "latency_ms": 21.382659000011017} +{"id": "g0106-internet_consumo-informal_abreviado-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"negociacao_religacao": 9.998000399920017e-05, "recarga_saldo": 0.0003999200159968007, "plano_nova_linha": 9.998000399920017e-05, "roaming_cobranca": 9.998000399920017e-05, "conta_contestacao": 9.998000399920017e-05, "troca_numero": 9.998000399920017e-05, "internet_consumo": 0.998000399920016, "marketplace_compra": 9.998000399920017e-05, "suporte_sem_sinal": 9.998000399920017e-05, "internet_pacote_adicional": 9.998000399920017e-05, "internet_problema_conexao": 9.998000399920017e-05, "suporte_configuracao": 9.998000399920017e-05, "conta_explicacao": 0.00019996000799840034, "plano_consulta": 9.998000399920017e-05, "conta_vencimento": 9.998000399920017e-05, "sem_correspondencia": 0.00019996000799840034}, "confidence": 0.9936, "input_tokens": 282, "latency_ms": 21.602756999982375} +{"id": "g0106-internet_consumo-informal_abreviado-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.5403, "recarga_saldo": 0.0078, "internet_consumo": 0.3915, "sem_correspondencia": 0.0604}, "confidence": 0.3457, "input_tokens": 131, "latency_ms": 20.591883000008693} +{"id": "g0106-internet_consumo-informal_abreviado-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.0032, "conta_vencimento": 0.0053, "marketplace_pedido": 0.008, "negociacao_religacao": 0.0011, "internet_problema_conexao": 0.0111, "plano_consulta": 0.0006, "conta_debito_automatico_digital": 0.0002, "recarga_saldo": 0.0075, "internet_consumo": 0.9537, "parceiros_ofertas": 0.0002, "internet_pacote_adicional": 0.0014, "sem_correspondencia": 0.0077}, "confidence": 0.8878, "input_tokens": 282, "latency_ms": 21.589761999990742} +{"id": "g0106-internet_consumo-informal_abreviado-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.005699430056994302, "internet_problema_conexao": 0.0025997400259974005, "plano_consulta": 0.0013998600139986004, "internet_pacote_adicional": 0.0005999400059994002, "internet_consumo": 0.9831016898310171, "conta_vencimento": 0.0002999700029997001, "recarga_saldo": 0.003299670032996701, "sem_correspondencia": 0.002999700029997001}, "confidence": 0.9456, "input_tokens": 207, "latency_ms": 21.506372000004603} +{"id": "g0106-internet_consumo-informal_abreviado-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.6619, "bonus_nao_recebido": 0.0005, "internet_pacote_adicional": 0.0071, "suporte_sem_sinal": 0.011, "plano_nova_linha": 0.0121, "internet_problema_conexao": 0.1177, "fidelidade_pontos": 0.0016, "roaming_pacote": 0.0007, "recarga_saldo": 0.0005, "plano_consulta": 0.0006, "internet_consumo": 0.0095, "sem_correspondencia": 0.1768}, "confidence": 0.5809, "input_tokens": 282, "latency_ms": 21.4428689999977} +{"id": "g0106-internet_consumo-informal_abreviado-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"atendimento_humano": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "internet_consumo": 0.9999850002249971, "seguranca_perda_roubo": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 0.9999, "input_tokens": 287, "latency_ms": 21.702442000020028} +{"id": "g0106-internet_consumo-informal_abreviado-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 9.99997000009e-07, "recarga_saldo": 9.99997000009e-07, "internet_consumo": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9999, "input_tokens": 137, "latency_ms": 20.865872999991097} +{"id": "g0106-internet_consumo-informal_abreviado-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.0007000651060548631, "negociacao_religacao": 1.0000930086498043e-06, "parceiros_ofertas": 1.0000930086498043e-06, "seguranca_fraude": 1.0000930086498043e-06, "suporte_chip_esim": 1.0000930086498043e-06, "plano_consulta": 1.0000930086498043e-06, "internet_problema_conexao": 0.0004000372034599218, "internet_consumo": 0.9760907764422091, "plano_nova_linha": 1.0000930086498043e-06, "recarga_saldo": 0.02260210199548558, "negociacao_divida": 1.0000930086498043e-06, "sem_correspondencia": 0.0002000186017299609}, "confidence": 0.9516, "input_tokens": 279, "latency_ms": 21.335808999992878} +{"id": "g0106-internet_consumo-informal_abreviado-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0934, "internet_consumo": 0.7128, "plano_consulta": 0.0524, "sem_correspondencia": 0.1414}, "confidence": 0.3552, "input_tokens": 130, "latency_ms": 20.50543800001492} +{"id": "g0106-internet_consumo-informal_abreviado-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 9.998000399920017e-05, "internet_pacote_adicional": 0.001999600079984003, "beneficios_consulta": 9.998000399920017e-05, "recarga_saldo": 0.00029994001199760045, "internet_consumo": 0.17466506698660267, "roaming_cobranca": 0.0006998600279944011, "vas_cancelamento": 0.0003999200159968007, "internet_problema_conexao": 0.7951409718056389, "plano_nova_linha": 9.998000399920017e-05, "suporte_configuracao": 9.998000399920017e-05, "plano_consulta": 0.0003999200159968007, "seguranca_perda_roubo": 9.998000399920017e-05, "conta_vencimento": 9.998000399920017e-05, "vas_consulta": 0.00019996000799840034, "recarga_nao_creditada": 0.00019996000799840034, "sem_correspondencia": 0.02539492101579684}, "confidence": 0.7785, "input_tokens": 291, "latency_ms": 21.586829000000307} +{"id": "g0106-internet_consumo-informal_abreviado-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0712, "recarga_saldo": 0.0032, "internet_consumo": 0.9233, "sem_correspondencia": 0.0023}, "confidence": 0.7879, "input_tokens": 137, "latency_ms": 20.457084000014447} +{"id": "g0106-internet_consumo-informal_abreviado-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9999970000090003, "plano_consulta": 9.999970000090002e-07, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9997, "input_tokens": 128, "latency_ms": 20.063462999985404} +{"id": "g0108-internet_consumo-regionalismo-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9987001299870013, "plano_consulta": 0.00019998000199980003, "recarga_saldo": 0.0007999200079992001, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.9922, "input_tokens": 133, "latency_ms": 20.456553000002486} +{"id": "g0108-internet_consumo-regionalismo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.7079292070792921, "plano_consulta": 0.013998600139986002, "marketplace_pedido": 0.004999500049995001, "seguranca_fraude": 0.012698730126987301, "suporte_sem_sinal": 0.006199380061993801, "reclamacao_atendimento": 0.0018998100189981002, "internet_pacote_adicional": 0.0017998200179982, "suporte_configuracao": 0.0015998400159984002, "atendimento_humano": 0.009099090090990901, "conta_segunda_via": 0.0038996100389961, "portabilidade": 0.011198880111988802, "conta_explicacao": 0.17898210178982102, "internet_problema_conexao": 0.0031996800319968005, "suporte_chip_esim": 0.0013998600139986002, "fidelidade_resgate": 0.0029997000299970002, "sem_correspondencia": 0.0380961903809619}, "confidence": 0.6239, "input_tokens": 285, "latency_ms": 21.610920999989958} +{"id": "g0108-internet_consumo-regionalismo-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_cobranca": 1.0000890079217048e-06, "cadastro_atualizacao": 1.0000890079217048e-06, "marketplace_compra": 1.0000890079217048e-06, "internet_consumo": 0.9982888477074457, "suporte_chip_esim": 1.0000890079217048e-06, "parceiros_ofertas": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "plano_consulta": 1.0000890079217048e-06, "plano_nova_linha": 1.0000890079217048e-06, "troca_numero": 1.0000890079217048e-06, "internet_problema_conexao": 0.0008000712063373639, "internet_pacote_adicional": 0.0007000623055451934, "recarga_saldo": 0.00010000890079217049, "conta_segunda_via": 1.0000890079217048e-06, "seguranca_fraude": 1.0000890079217048e-06, "sem_correspondencia": 0.00010000890079217049}, "confidence": 0.9942, "input_tokens": 287, "latency_ms": 21.583222000003843} +{"id": "g0108-internet_consumo-regionalismo-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_segunda_via": 0.0022002046190295697, "internet_pacote_adicional": 1.0000930086498043e-06, "internet_problema_conexao": 0.00010000930086498044, "negociacao_religacao": 1.0000930086498043e-06, "recarga_saldo": 0.996492673818665, "marketplace_pedido": 1.0000930086498043e-06, "vas_cancelamento": 0.00010000930086498044, "plano_consulta": 1.0000930086498043e-06, "troca_numero": 1.0000930086498043e-06, "vas_contratacao": 1.0000930086498043e-06, "roaming_pacote": 1.0000930086498043e-06, "sem_correspondencia": 0.0011001023095147848}, "confidence": 0.9887, "input_tokens": 283, "latency_ms": 21.290948999990178} +{"id": "g0108-internet_consumo-regionalismo-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_pacote": 0.00019998000199980003, "internet_pacote_adicional": 0.0037996200379962005, "internet_problema_conexao": 0.7736226377362264, "plano_consulta": 0.019498050194980503, "recarga_saldo": 0.00029997000299970003, "fidelidade_resgate": 0.0022997700229977, "internet_consumo": 0.1837816218378162, "sem_correspondencia": 0.0164983501649835}, "confidence": 0.6664, "input_tokens": 207, "latency_ms": 20.796717999985503} +{"id": "g0108-internet_consumo-regionalismo-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9991910072809348, "internet_pacote_adicional": 9.999910000809996e-07, "suporte_chip_esim": 9.999910000809996e-07, "fidelidade_resgate": 9.999910000809996e-07, "recarga_saldo": 0.0006999937000566997, "conta_debito_automatico_digital": 9.999910000809996e-07, "suporte_sem_sinal": 9.999910000809996e-05, "seguranca_fraude": 9.999910000809996e-07, "plano_consulta": 9.999910000809996e-07, "suporte_configuracao": 9.999910000809996e-07, "internet_problema_conexao": 9.999910000809996e-07, "sem_correspondencia": 9.999910000809996e-07}, "confidence": 0.9972, "input_tokens": 285, "latency_ms": 21.409755000007635} +{"id": "g0108-internet_consumo-regionalismo-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9998980002039995, "recarga_saldo": 9.999980000039998e-07, "plano_consulta": 9.999980000039998e-07, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.999, "input_tokens": 135, "latency_ms": 20.463355999993382} +{"id": "g0108-internet_consumo-regionalismo-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 9.999930000489998e-07, "roaming_duvida": 9.999930000489998e-07, "internet_pacote_adicional": 9.999930000489998e-07, "seguranca_perda_roubo": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "internet_problema_conexao": 9.999930000489998e-07, "internet_consumo": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 211, "latency_ms": 20.789668000020356} +{"id": "g0108-internet_consumo-regionalismo-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"marketplace_compra": 9.999000099990002e-05, "internet_pacote_adicional": 0.013498650134986502, "internet_problema_conexao": 0.031996800319968, "recarga_saldo": 0.00019998000199980003, "reclamacao_atendimento": 9.999000099990002e-05, "plano_consulta": 0.0403959604039596, "vas_contratacao": 0.00019998000199980003, "fidelidade_pontos": 0.0013998600139986002, "roaming_pacote": 9.999000099990002e-05, "vas_consulta": 0.004199580041995801, "roaming_duvida": 9.999000099990002e-05, "cancelamento_linha": 0.00019998000199980003, "internet_consumo": 0.906009399060094, "conta_explicacao": 0.000999900009999, "suporte_chip_esim": 0.00019998000199980003, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.8419, "input_tokens": 289, "latency_ms": 21.66079100001639} +{"id": "g0108-internet_consumo-regionalismo-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.0005, "internet_problema_conexao": 0.0042, "troca_numero": 0.0002, "conta_contestacao": 0.0002, "bonus_nao_recebido": 0.0027, "internet_consumo": 0.9852, "suporte_configuracao": 0.0003, "conta_debito_automatico_digital": 0.0002, "conta_vencimento": 0.0002, "recarga_saldo": 0.0017, "portabilidade": 0.0009, "recarga_realizar": 0.0002, "plano_consulta": 0.0009, "internet_pacote_adicional": 0.0016, "cadastro_atualizacao": 0.0002, "sem_correspondencia": 0.0008}, "confidence": 0.9606, "input_tokens": 284, "latency_ms": 21.56050700000378} +{"id": "g0108-internet_consumo-regionalismo-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 55, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.00010000000000000002, "internet_pacote_adicional": 0.00030000000000000003, "recarga_saldo": 0.9502000000000002, "internet_consumo": 0.022300000000000004, "atendimento_humano": 0.00020000000000000004, "internet_problema_conexao": 0.026100000000000005, "plano_consulta": 0.00030000000000000003, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.8847, "input_tokens": 200, "latency_ms": 20.375123999997413} +{"id": "g0108-internet_consumo-regionalismo-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0011002145418356581, "internet_pacote_adicional": 0.0002000390076064833, "parceiros_ofertas": 1.0001950380324163e-06, "cancelamento_linha": 1.0001950380324163e-06, "plano_consulta": 0.00010001950380324164, "internet_problema_conexao": 0.0007001365266226915, "cadastro_atualizacao": 1.0001950380324163e-06, "fidelidade_resgate": 1.0001950380324163e-06, "internet_consumo": 0.997594530933532, "portabilidade": 0.0002000390076064833, "negociacao_divida": 1.0001950380324163e-06, "sem_correspondencia": 0.00010001950380324164}, "confidence": 0.9911, "input_tokens": 287, "latency_ms": 21.247431000006145} +{"id": "g0114-internet_problema_conexao-erros_digitacao-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_consulta": 9.999860001959977e-07, "bonus_nao_recebido": 9.999860001959977e-07, "internet_problema_conexao": 0.9997860029959585, "internet_pacote_adicional": 9.999860001959977e-07, "vas_consulta": 9.999860001959977e-07, "roaming_duvida": 9.999860001959977e-07, "conta_vencimento": 9.999860001959977e-07, "vas_cancelamento": 9.999860001959977e-07, "internet_consumo": 0.00019999720003919955, "suporte_configuracao": 9.999860001959977e-07, "conta_segunda_via": 9.999860001959977e-07, "suporte_sem_sinal": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "fidelidade_pontos": 9.999860001959977e-07, "cancelamento_linha": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9991, "input_tokens": 289, "latency_ms": 21.664737000008927} +{"id": "g0114-internet_problema_conexao-erros_digitacao-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.00010001000100010001, "suporte_sem_sinal": 0.00010001000100010001, "internet_problema_conexao": 0.9995999599959996, "sem_correspondencia": 0.00020002000200020003}, "confidence": 0.9967, "input_tokens": 140, "latency_ms": 20.847717000009425} +{"id": "g0114-internet_problema_conexao-erros_digitacao-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 1.000086007396636e-06, "fidelidade_resgate": 1.000086007396636e-06, "seguranca_fraude": 1.000086007396636e-06, "internet_pacote_adicional": 1.000086007396636e-06, "conta_vencimento": 1.000086007396636e-06, "parceiros_ofertas": 1.000086007396636e-06, "conta_debito_automatico_digital": 1.000086007396636e-06, "marketplace_pedido": 1.000086007396636e-06, "internet_consumo": 0.0021001806155329355, "roaming_pacote": 1.000086007396636e-06, "suporte_configuracao": 1.000086007396636e-06, "marketplace_compra": 1.000086007396636e-06, "suporte_sem_sinal": 1.000086007396636e-06, "internet_problema_conexao": 0.9978858181803635, "recarga_nao_creditada": 1.000086007396636e-06, "sem_correspondencia": 1.000086007396636e-06}, "confidence": 0.9944, "input_tokens": 289, "latency_ms": 21.853348999997024} +{"id": "g0114-internet_problema_conexao-erros_digitacao-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.06691284726667521, "negociacao_religacao": 1.0001920368710792e-06, "plano_nova_linha": 1.0001920368710792e-06, "internet_pacote_adicional": 0.010001920368710792, "roaming_pacote": 1.0001920368710792e-06, "seguranca_fraude": 0.00010001920368710793, "suporte_configuracao": 1.0001920368710792e-06, "marketplace_pedido": 1.0001920368710792e-06, "internet_problema_conexao": 0.9229772116246319, "suporte_chip_esim": 1.0001920368710792e-06, "suporte_sem_sinal": 1.0001920368710792e-06, "sem_correspondencia": 1.0001920368710792e-06}, "confidence": 0.8776, "input_tokens": 281, "latency_ms": 21.368391999999403} +{"id": "g0114-internet_problema_conexao-erros_digitacao-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 1.0000890079217048e-06, "roaming_duvida": 1.0000890079217048e-06, "seguranca_perda_roubo": 1.0000890079217048e-06, "suporte_configuracao": 0.00010000890079217049, "conta_contestacao": 1.0000890079217048e-06, "plano_troca": 1.0000890079217048e-06, "internet_pacote_adicional": 0.00010000890079217049, "suporte_sem_sinal": 1.0000890079217048e-06, "internet_problema_conexao": 0.9958886340884336, "conta_segunda_via": 1.0000890079217048e-06, "fidelidade_pontos": 1.0000890079217048e-06, "recarga_realizar": 1.0000890079217048e-06, "internet_consumo": 0.003800338230102478, "bonus_nao_recebido": 1.0000890079217048e-06, "vas_consulta": 1.0000890079217048e-06, "sem_correspondencia": 0.00010000890079217049}, "confidence": 0.9893, "input_tokens": 290, "latency_ms": 21.83865199998536} +{"id": "g0114-internet_problema_conexao-erros_digitacao-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 9.998000399920017e-05, "atendimento_humano": 0.0016996600679864027, "suporte_configuracao": 9.998000399920017e-05, "internet_pacote_adicional": 0.00029994001199760045, "suporte_sem_sinal": 0.008798240351929614, "beneficios_consulta": 9.998000399920017e-05, "desconto_retencao": 9.998000399920017e-05, "suporte_chip_esim": 9.998000399920017e-05, "internet_consumo": 0.004799040191961607, "roaming_pacote": 9.998000399920017e-05, "internet_problema_conexao": 0.9836032793441312, "sem_correspondencia": 0.00019996000799840034}, "confidence": 0.9588, "input_tokens": 289, "latency_ms": 21.43728999999439} +{"id": "g0114-internet_problema_conexao-erros_digitacao-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.00010002900841243961, "seguranca_perda_roubo": 1.0002900841243961e-06, "reclamacao_atendimento": 1.0002900841243961e-06, "fidelidade_resgate": 1.0002900841243961e-06, "vas_cancelamento": 0.00010002900841243961, "beneficios_consulta": 1.0002900841243961e-06, "suporte_sem_sinal": 1.0002900841243961e-06, "roaming_pacote": 1.0002900841243961e-06, "cancelamento_linha": 0.0006001740504746376, "internet_consumo": 0.024407078052635266, "fidelidade_pontos": 1.0002900841243961e-06, "internet_pacote_adicional": 1.0002900841243961e-06, "suporte_configuracao": 0.06681937761950965, "cadastro_atualizacao": 1.0002900841243961e-06, "internet_problema_conexao": 0.9079633093597143, "sem_correspondencia": 1.0002900841243961e-06}, "confidence": 0.8668, "input_tokens": 289, "latency_ms": 21.624202999987574} +{"id": "g0114-internet_problema_conexao-erros_digitacao-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0004000000000000001, "vas_contratacao": 0.0006000000000000001, "internet_consumo": 0.025800000000000003, "suporte_sem_sinal": 0.00030000000000000003, "internet_problema_conexao": 0.9691000000000001, "atendimento_humano": 0.0005000000000000001, "internet_pacote_adicional": 0.0018000000000000002, "sem_correspondencia": 0.0015000000000000002}, "confidence": 0.9231, "input_tokens": 216, "latency_ms": 20.171994999998333} +{"id": "g0114-internet_problema_conexao-erros_digitacao-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9994860071959, "fidelidade_pontos": 9.99986000195998e-07, "bonus_nao_recebido": 9.99986000195998e-07, "vas_cancelamento": 9.99986000195998e-07, "internet_consumo": 0.000499993000097999, "plano_consulta": 9.99986000195998e-07, "negociacao_divida": 9.99986000195998e-07, "roaming_pacote": 9.99986000195998e-07, "conta_explicacao": 9.99986000195998e-07, "conta_debito_automatico_digital": 9.99986000195998e-07, "suporte_sem_sinal": 9.99986000195998e-07, "suporte_configuracao": 9.99986000195998e-07, "vas_contratacao": 9.99986000195998e-07, "internet_pacote_adicional": 9.99986000195998e-07, "roaming_cobranca": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9982, "input_tokens": 289, "latency_ms": 21.685937000000877} +{"id": "g0114-internet_problema_conexao-erros_digitacao-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.99990000099999e-07, "desconto_retencao": 9.99990000099999e-07, "internet_consumo": 0.023699763002369974, "reclamacao_atendimento": 9.99990000099999e-07, "internet_pacote_adicional": 0.0007999920000799992, "vas_consulta": 9.99990000099999e-07, "negociacao_religacao": 9.99990000099999e-07, "internet_problema_conexao": 0.974990250097499, "parceiros_ofertas": 9.99990000099999e-07, "conta_vencimento": 9.99990000099999e-07, "conta_contestacao": 9.99990000099999e-07, "fidelidade_pontos": 9.99990000099999e-05, "roaming_pacote": 9.99990000099999e-07, "roaming_cobranca": 9.99990000099999e-07, "suporte_configuracao": 0.00029999700002999964, "sem_correspondencia": 9.99990000099999e-05}, "confidence": 0.9552, "input_tokens": 291, "latency_ms": 21.583161999984668} +{"id": "g0114-internet_problema_conexao-erros_digitacao-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9938900610993892, "suporte_configuracao": 9.999900000999991e-07, "conta_contestacao": 9.999900000999991e-07, "internet_pacote_adicional": 9.999900000999991e-07, "plano_consulta": 9.999900000999991e-07, "conta_pagamento_confirmacao": 9.999900000999991e-07, "internet_consumo": 0.006099939000609995, "suporte_sem_sinal": 9.999900000999991e-07, "seguranca_perda_roubo": 9.999900000999991e-07, "conta_debito_automatico_digital": 9.999900000999991e-07, "vas_consulta": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.985, "input_tokens": 283, "latency_ms": 21.33313699999917} +{"id": "g0114-internet_problema_conexao-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.00029997000299970003, "suporte_configuracao": 0.0021997800219978004, "reclamacao_atendimento": 0.0005999400059994001, "atendimento_humano": 0.00029997000299970003, "conta_segunda_via": 0.00029997000299970003, "suporte_sem_sinal": 0.000999900009999, "internet_pacote_adicional": 0.18918108189181082, "bonus_nao_recebido": 0.0004999500049995, "recarga_realizar": 0.00029997000299970003, "cancelamento_linha": 0.020597940205979402, "roaming_cobranca": 0.00039996000399960006, "internet_consumo": 0.7365263473652636, "roaming_pacote": 0.00029997000299970003, "plano_nova_linha": 0.00029997000299970003, "conta_contestacao": 0.00029997000299970003, "sem_correspondencia": 0.0468953104689531}, "confidence": 0.7074, "input_tokens": 289, "latency_ms": 21.59471999999596} +{"id": "g0115-internet_problema_conexao-regionalismo-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 1.0000910082817534e-06, "internet_pacote_adicional": 1.0000910082817534e-06, "troca_numero": 1.0000910082817534e-06, "fidelidade_pontos": 1.0000910082817534e-06, "suporte_sem_sinal": 1.0000910082817534e-06, "internet_problema_conexao": 0.99809082626519, "plano_nova_linha": 1.0000910082817534e-06, "suporte_configuracao": 1.0000910082817534e-06, "conta_debito_automatico_digital": 1.0000910082817534e-06, "recarga_nao_creditada": 1.0000910082817534e-06, "internet_consumo": 0.0018001638149071563, "sem_correspondencia": 0.00010000910082817536}, "confidence": 0.994, "input_tokens": 295, "latency_ms": 21.312267000013208} +{"id": "g0115-internet_problema_conexao-regionalismo-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.999900000999991e-07, "troca_numero": 9.999900000999991e-07, "beneficios_consulta": 9.999900000999991e-07, "plano_nova_linha": 9.999900000999991e-07, "internet_consumo": 0.0008999910000899992, "recarga_nao_creditada": 9.999900000999991e-07, "suporte_configuracao": 9.999900000999991e-07, "internet_pacote_adicional": 9.999900000999991e-07, "internet_problema_conexao": 0.9990900090999092, "vas_contratacao": 9.999900000999991e-07, "negociacao_religacao": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9971, "input_tokens": 307, "latency_ms": 21.58406000000923} +{"id": "g0115-internet_problema_conexao-regionalismo-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 113, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0007, "suporte_sem_sinal": 0.0003, "internet_problema_conexao": 0.9975, "sem_correspondencia": 0.0015}, "confidence": 0.9859, "input_tokens": 160, "latency_ms": 19.9303450000059} +{"id": "g0115-internet_problema_conexao-regionalismo-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9992859385907183, "fidelidade_pontos": 1.0000860073966356e-06, "suporte_configuracao": 1.0000860073966356e-06, "portabilidade": 1.0000860073966356e-06, "recarga_nao_creditada": 1.0000860073966356e-06, "conta_explicacao": 1.0000860073966356e-06, "plano_troca": 1.0000860073966356e-06, "marketplace_compra": 1.0000860073966356e-06, "conta_debito_automatico_digital": 1.0000860073966356e-06, "vas_consulta": 1.0000860073966356e-06, "internet_pacote_adicional": 1.0000860073966356e-06, "fidelidade_resgate": 1.0000860073966356e-06, "parceiros_ofertas": 1.0000860073966356e-06, "internet_consumo": 0.000700060205177645, "suporte_sem_sinal": 1.0000860073966356e-06, "sem_correspondencia": 1.0000860073966356e-06}, "confidence": 0.9975, "input_tokens": 306, "latency_ms": 21.822256999996625} +{"id": "g0115-internet_problema_conexao-regionalismo-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0001930372561904e-06, "roaming_pacote": 1.0001930372561904e-06, "conta_explicacao": 1.0001930372561904e-06, "internet_problema_conexao": 0.988490778720293, "suporte_configuracao": 1.0001930372561904e-06, "internet_pacote_adicional": 0.00010001930372561904, "portabilidade": 1.0001930372561904e-06, "cancelamento_linha": 0.00010001930372561904, "recarga_realizar": 1.0001930372561904e-06, "fidelidade_pontos": 1.0001930372561904e-06, "internet_consumo": 0.002000386074512381, "sem_correspondencia": 0.00930179524648257}, "confidence": 0.971, "input_tokens": 294, "latency_ms": 21.519689999990987} +{"id": "g0115-internet_problema_conexao-regionalismo-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9999969997089717, "suporte_sem_sinal": 1.0000970094099127e-06, "suporte_configuracao": 1.0000970094099127e-06, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9992, "input_tokens": 160, "latency_ms": 19.917697000011003} +{"id": "g0115-internet_problema_conexao-regionalismo-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 1.0002920852889045e-06, "recarga_nao_creditada": 0.0003000876255866713, "conta_vencimento": 1.0002920852889045e-06, "suporte_sem_sinal": 0.0005001460426444522, "negociacao_religacao": 1.0002920852889045e-06, "internet_pacote_adicional": 0.04001168341155618, "marketplace_compra": 1.0002920852889045e-06, "plano_troca": 1.0002920852889045e-06, "internet_consumo": 0.10373028924445939, "fidelidade_pontos": 1.0002920852889045e-06, "suporte_configuracao": 0.00010002920852889044, "bonus_nao_recebido": 1.0002920852889045e-06, "vas_contratacao": 0.00010002920852889044, "reclamacao_atendimento": 1.0002920852889045e-06, "internet_problema_conexao": 0.8551497037134844, "sem_correspondencia": 0.00010002920852889044}, "confidence": 0.816, "input_tokens": 306, "latency_ms": 21.834631999979592} +{"id": "g0115-internet_problema_conexao-regionalismo-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 139, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 1.0001960384235309e-06, "internet_consumo": 0.015403018991722377, "suporte_configuracao": 0.0001000196038423531, "internet_pacote_adicional": 0.0001000196038423531, "suporte_sem_sinal": 1.0001960384235309e-06, "seguranca_fraude": 1.0001960384235309e-06, "internet_problema_conexao": 0.9843929410164391, "sem_correspondencia": 1.0001960384235309e-06}, "confidence": 0.9599, "input_tokens": 244, "latency_ms": 20.92779599999517} +{"id": "g0115-internet_problema_conexao-regionalismo-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.0017003315646551076, "parceiros_ofertas": 0.00010001950380324163, "plano_consulta": 0.003800741144523182, "conta_debito_automatico_digital": 0.00010001950380324163, "internet_pacote_adicional": 0.008801716334685263, "fidelidade_resgate": 1.0001950380324161e-06, "internet_consumo": 0.002100409579868074, "internet_problema_conexao": 0.9821915273478328, "atendimento_humano": 1.0001950380324161e-06, "cadastro_atualizacao": 1.0001950380324161e-06, "suporte_sem_sinal": 1.0001950380324161e-06, "portabilidade": 0.00010001950380324163, "suporte_configuracao": 0.0004000780152129665, "negociacao_religacao": 0.00010001950380324163, "conta_vencimento": 1.0001950380324161e-06, "sem_correspondencia": 0.0006001170228194497}, "confidence": 0.9576, "input_tokens": 308, "latency_ms": 21.92132400000446} +{"id": "g0115-internet_problema_conexao-regionalismo-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 9.998980104029388e-07, "internet_problema_conexao": 0.961501926803466, "internet_pacote_adicional": 9.998980104029389e-05, "suporte_sem_sinal": 9.998980104029389e-05, "suporte_configuracao": 9.998980104029389e-05, "suporte_chip_esim": 9.998980104029388e-07, "internet_consumo": 0.03789613459427139, "sem_correspondencia": 0.00029996940312088165}, "confidence": 0.9201, "input_tokens": 242, "latency_ms": 20.836264999985588} +{"id": "g0115-internet_problema_conexao-regionalismo-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 129, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 1.0000920084647786e-06, "internet_pacote_adicional": 0.00140012881185069, "suporte_sem_sinal": 0.0006000552050788671, "roaming_cobranca": 1.0000920084647786e-06, "conta_contestacao": 1.0000920084647786e-06, "seguranca_perda_roubo": 1.0000920084647786e-06, "internet_problema_conexao": 0.9977917968453097, "internet_consumo": 0.00020001840169295575, "marketplace_pedido": 1.0000920084647786e-06, "recarga_saldo": 1.0000920084647786e-06, "negociacao_religacao": 1.0000920084647786e-06, "sem_correspondencia": 1.0000920084647786e-06}, "confidence": 0.9925, "input_tokens": 306, "latency_ms": 21.512365999996064} +{"id": "g0115-internet_problema_conexao-regionalismo-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0001880353506459e-06, "reclamacao_atendimento": 1.0001880353506459e-06, "internet_consumo": 0.008001504282805168, "troca_numero": 1.0001880353506459e-06, "plano_nova_linha": 1.0001880353506459e-06, "fidelidade_pontos": 1.0001880353506459e-06, "portabilidade": 1.0001880353506459e-06, "internet_pacote_adicional": 1.0001880353506459e-06, "seguranca_fraude": 1.0001880353506459e-06, "recarga_realizar": 1.0001880353506459e-06, "internet_problema_conexao": 0.9915864182466303, "suporte_configuracao": 1.0001880353506459e-06, "marketplace_compra": 1.0001880353506459e-06, "fidelidade_resgate": 1.0001880353506459e-06, "recarga_nao_creditada": 0.0001000188035350646, "sem_correspondencia": 0.0003000564106051937}, "confidence": 0.981, "input_tokens": 305, "latency_ms": 21.796034000004738} +{"id": "g0117-internet_problema_conexao-longo_contexto-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 280, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9999890001209996, "vas_consulta": 9.999890001209996e-07, "conta_segunda_via": 9.999890001209996e-07, "internet_consumo": 9.999890001209996e-07, "recarga_nao_creditada": 9.999890001209996e-07, "vas_contratacao": 9.999890001209996e-07, "internet_pacote_adicional": 9.999890001209996e-07, "plano_consulta": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "suporte_sem_sinal": 9.999890001209996e-07, "negociacao_divida": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 334, "latency_ms": 22.22023599998124} +{"id": "g0117-internet_problema_conexao-longo_contexto-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 267, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 1.0002910847056492e-06, "conta_debito_automatico_digital": 1.0002910847056492e-06, "internet_pacote_adicional": 0.00010002910847056493, "fidelidade_pontos": 1.0002910847056492e-06, "suporte_sem_sinal": 1.0002910847056492e-06, "internet_problema_conexao": 0.9804853212284774, "conta_pagamento_confirmacao": 1.0002910847056492e-06, "internet_consumo": 0.019405647043289596, "recarga_saldo": 1.0002910847056492e-06, "recarga_realizar": 1.0002910847056492e-06, "parceiros_ofertas": 1.0002910847056492e-06, "sem_correspondencia": 1.0002910847056492e-06}, "confidence": 0.9598, "input_tokens": 329, "latency_ms": 22.929854000011574} +{"id": "g0117-internet_problema_conexao-longo_contexto-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9998900010999896, "vas_consulta": 9.999900000999995e-07, "desconto_retencao": 9.999900000999995e-07, "internet_consumo": 9.999900000999997e-05, "suporte_configuracao": 9.999900000999995e-07, "vas_cancelamento": 9.999900000999995e-07, "parceiros_ofertas": 9.999900000999995e-07, "internet_pacote_adicional": 9.999900000999995e-07, "roaming_cobranca": 9.999900000999995e-07, "suporte_sem_sinal": 9.999900000999995e-07, "conta_explicacao": 9.999900000999995e-07, "sem_correspondencia": 9.999900000999995e-07}, "confidence": 0.9996, "input_tokens": 328, "latency_ms": 21.311757000006537} +{"id": "g0117-internet_problema_conexao-longo_contexto-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 234, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0000970094099127e-06, "suporte_configuracao": 1.0000970094099127e-06, "internet_problema_conexao": 0.9999969997089718, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.999, "input_tokens": 180, "latency_ms": 20.63338499999645} +{"id": "g0117-internet_problema_conexao-longo_contexto-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.999870001689977e-07, "troca_numero": 9.999870001689977e-07, "conta_vencimento": 9.999870001689977e-07, "recarga_saldo": 9.999870001689977e-07, "internet_pacote_adicional": 9.999870001689978e-05, "beneficios_consulta": 9.999870001689977e-07, "negociacao_divida": 9.999870001689977e-07, "recarga_nao_creditada": 9.999870001689977e-07, "plano_troca": 9.999870001689977e-07, "seguranca_perda_roubo": 9.999870001689977e-07, "suporte_configuracao": 9.999870001689977e-07, "internet_problema_conexao": 0.999787002768964, "roaming_pacote": 9.999870001689977e-07, "internet_consumo": 9.999870001689978e-05, "seguranca_fraude": 9.999870001689977e-07, "sem_correspondencia": 9.999870001689977e-07}, "confidence": 0.9993, "input_tokens": 329, "latency_ms": 21.877488999990646} +{"id": "g0117-internet_problema_conexao-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 249, "length_bucket": "longo"}, "pred": "internet_consumo", "probabilities": {"vas_cancelamento": 1.0000870075696584e-06, "internet_pacote_adicional": 0.008700756965856028, "suporte_sem_sinal": 1.0000870075696584e-06, "roaming_duvida": 1.0000870075696584e-06, "conta_explicacao": 1.0000870075696584e-06, "fidelidade_pontos": 1.0000870075696584e-06, "internet_consumo": 0.9911862332022884, "marketplace_pedido": 1.0000870075696584e-06, "cadastro_atualizacao": 1.0000870075696584e-06, "recarga_saldo": 1.0000870075696584e-06, "suporte_configuracao": 0.00010000870075696585, "seguranca_fraude": 1.0000870075696584e-06, "desconto_retencao": 1.0000870075696584e-06, "plano_consulta": 1.0000870075696584e-06, "conta_vencimento": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9813, "input_tokens": 329, "latency_ms": 22.087035999987847} +{"id": "g0117-internet_problema_conexao-longo_contexto-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"conta_pagamento_confirmacao": 1.0000850072256139e-06, "suporte_sem_sinal": 1.0000850072256139e-06, "internet_problema_conexao": 0.9999849987248913, "internet_consumo": 1.0000850072256139e-06, "conta_vencimento": 1.0000850072256139e-06, "marketplace_compra": 1.0000850072256139e-06, "atendimento_humano": 1.0000850072256139e-06, "vas_cancelamento": 1.0000850072256139e-06, "negociacao_religacao": 1.0000850072256139e-06, "reclamacao_atendimento": 1.0000850072256139e-06, "recarga_nao_creditada": 1.0000850072256139e-06, "internet_pacote_adicional": 1.0000850072256139e-06, "conta_contestacao": 1.0000850072256139e-06, "suporte_configuracao": 1.0000850072256139e-06, "marketplace_pedido": 1.0000850072256139e-06, "sem_correspondencia": 1.0000850072256139e-06}, "confidence": 0.9998, "input_tokens": 326, "latency_ms": 22.107549999986986} +{"id": "g0117-internet_problema_conexao-longo_contexto-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.99997000009e-07, "suporte_configuracao": 9.99997000009e-07, "internet_problema_conexao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 191, "latency_ms": 20.95384599999761} +{"id": "g0117-internet_problema_conexao-longo_contexto-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.99997000009e-07, "suporte_configuracao": 9.99997000009e-07, "internet_problema_conexao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9999, "input_tokens": 176, "latency_ms": 20.067530000005718} +{"id": "g0117-internet_problema_conexao-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 248, "length_bucket": "longo"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 9.99993000049e-07, "conta_debito_automatico_digital": 9.99993000049e-07, "suporte_configuracao": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "internet_consumo": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 21.229559000005338} +{"id": "g0117-internet_problema_conexao-longo_contexto-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 9.999930000490002e-07, "internet_problema_conexao": 0.9999930000490003, "vas_cancelamento": 9.999930000490002e-07, "internet_consumo": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "suporte_sem_sinal": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 256, "latency_ms": 20.300377000012304} +{"id": "g0117-internet_problema_conexao-longo_contexto-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 9.99997000009e-07, "suporte_configuracao": 9.99997000009e-07, "internet_problema_conexao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 186, "latency_ms": 20.812762000019802} +{"id": "g0119-vas_cancelamento-curto_neutro-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9785021497850215, "cancelamento_linha": 0.0212978702129787, "conta_contestacao": 9.999000099990002e-05, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9246, "input_tokens": 132, "latency_ms": 20.57001000000014} +{"id": "g0119-vas_cancelamento-curto_neutro-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "vas_cancelamento": 0.999993000049, "vas_contratacao": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "vas_consulta": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 206, "latency_ms": 20.83835099998055} +{"id": "g0119-vas_cancelamento-curto_neutro-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"fidelidade_resgate": 0.00010000920084647787, "conta_debito_automatico_digital": 0.00010000920084647787, "vas_cancelamento": 0.05820535489265012, "conta_segunda_via": 1.0000920084647786e-06, "fidelidade_pontos": 1.0000920084647786e-06, "vas_consulta": 1.0000920084647786e-06, "conta_pagamento_confirmacao": 1.0000920084647786e-06, "cadastro_atualizacao": 1.0000920084647786e-06, "vas_contratacao": 0.939886469555199, "troca_numero": 1.0000920084647786e-06, "internet_pacote_adicional": 0.0006000552050788671, "conta_vencimento": 1.0000920084647786e-06, "conta_contestacao": 0.00010000920084647787, "cancelamento_linha": 0.0009000828076183008, "plano_consulta": 1.0000920084647786e-06, "sem_correspondencia": 0.00010000920084647787}, "confidence": 0.9138, "input_tokens": 286, "latency_ms": 21.587826000001087} +{"id": "g0119-vas_cancelamento-curto_neutro-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.0014000000000000002, "conta_contestacao": 0.0010000000000000002, "cancelamento_linha": 0.9963000000000001, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.9793, "input_tokens": 129, "latency_ms": 20.538407000003644} +{"id": "g0119-vas_cancelamento-curto_neutro-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.0176, "vas_cancelamento": 0.8192, "cancelamento_linha": 0.0502, "sem_correspondencia": 0.113}, "confidence": 0.5448, "input_tokens": 133, "latency_ms": 20.573712999976124} +{"id": "g0119-vas_cancelamento-curto_neutro-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 1.0000870075696584e-06, "negociacao_religacao": 1.0000870075696584e-06, "conta_contestacao": 1.0000870075696584e-06, "vas_contratacao": 0.0003000261022708975, "roaming_cobranca": 1.0000870075696584e-06, "beneficios_consulta": 1.0000870075696584e-06, "conta_segunda_via": 1.0000870075696584e-06, "vas_cancelamento": 0.9993869466643596, "internet_pacote_adicional": 1.0000870075696584e-06, "cancelamento_linha": 0.0003000261022708975, "vas_consulta": 1.0000870075696584e-06, "suporte_sem_sinal": 1.0000870075696584e-06, "roaming_pacote": 1.0000870075696584e-06, "conta_vencimento": 1.0000870075696584e-06, "recarga_realizar": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9974, "input_tokens": 288, "latency_ms": 21.05199300001459} +{"id": "g0119-vas_cancelamento-curto_neutro-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.023797620237976203, "vas_contratacao": 0.0017998200179982, "plano_nova_linha": 0.0006999300069993001, "seguranca_perda_roubo": 0.0044995500449955, "portabilidade": 0.1927807219278072, "vas_cancelamento": 0.010998900109989001, "cancelamento_linha": 0.0007999200079992001, "conta_contestacao": 0.13988601139886012, "conta_vencimento": 0.0010998900109989002, "fidelidade_pontos": 0.0007999200079992001, "roaming_pacote": 0.0006999300069993001, "sem_correspondencia": 0.6221377862213778}, "confidence": 0.5611, "input_tokens": 284, "latency_ms": 21.310999999997193} +{"id": "g0119-vas_cancelamento-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.0023999999999999994, "vas_consulta": 0.0006999999999999999, "negociacao_religacao": 0.0010999999999999998, "cancelamento_linha": 0.9663999999999998, "roaming_pacote": 0.0005999999999999998, "conta_contestacao": 0.0008999999999999998, "bonus_nao_recebido": 0.0005999999999999998, "conta_explicacao": 0.0006999999999999999, "fidelidade_pontos": 0.0006999999999999999, "plano_nova_linha": 0.011899999999999997, "marketplace_pedido": 0.0005999999999999998, "sem_correspondencia": 0.013399999999999997}, "confidence": 0.9193, "input_tokens": 271, "latency_ms": 21.19205100001409} +{"id": "g0119-vas_cancelamento-curto_neutro-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.0207, "vas_cancelamento": 0.9195, "cancelamento_linha": 0.0283, "sem_correspondencia": 0.0315}, "confidence": 0.7352, "input_tokens": 132, "latency_ms": 20.565899000018817} +{"id": "g0119-vas_cancelamento-curto_neutro-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9999890001209996, "vas_contratacao": 9.999890001209996e-07, "parceiros_ofertas": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "recarga_saldo": 9.999890001209996e-07, "conta_contestacao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "conta_debito_automatico_digital": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 21.288464999997814} +{"id": "g0119-vas_cancelamento-curto_neutro-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.0038996100389961, "roaming_cobranca": 9.999000099990002e-05, "fidelidade_resgate": 9.999000099990002e-05, "vas_consulta": 9.999000099990002e-05, "conta_contestacao": 9.999000099990002e-05, "seguranca_fraude": 0.014598540145985401, "vas_contratacao": 9.999000099990002e-05, "marketplace_compra": 9.999000099990002e-05, "suporte_chip_esim": 0.00019998000199980003, "vas_cancelamento": 0.015198480151984802, "cancelamento_linha": 0.6094390560943906, "troca_numero": 0.3313668633136686, "conta_pagamento_confirmacao": 9.999000099990002e-05, "internet_problema_conexao": 0.014898510148985102, "suporte_configuracao": 0.009099090090990901, "sem_correspondencia": 0.0005999400059994001}, "confidence": 0.6636, "input_tokens": 285, "latency_ms": 21.52663900000107} +{"id": "g0119-vas_cancelamento-curto_neutro-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 9.997000899730084e-05, "beneficios_consulta": 9.997000899730084e-05, "plano_consulta": 9.997000899730084e-05, "marketplace_pedido": 9.997000899730084e-05, "vas_cancelamento": 0.8546436069179248, "plano_nova_linha": 0.0002999100269919025, "plano_troca": 0.0019994001799460166, "reclamacao_atendimento": 9.997000899730084e-05, "recarga_realizar": 0.12316305108467464, "negociacao_religacao": 0.00039988003598920334, "vas_contratacao": 0.0008997300809757075, "conta_contestacao": 9.997000899730084e-05, "cancelamento_linha": 0.009097270818754376, "fidelidade_pontos": 9.997000899730084e-05, "recarga_nao_creditada": 0.00839748075577327, "sem_correspondencia": 0.00039988003598920334}, "confidence": 0.8174, "input_tokens": 287, "latency_ms": 22.119975000009617} +{"id": "g0123-vas_cancelamento-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_contestacao": 0.0002, "vas_contratacao": 0.0003, "cancelamento_linha": 0.9989, "sem_correspondencia": 0.0006}, "confidence": 0.9929, "input_tokens": 160, "latency_ms": 20.69837100000882} +{"id": "g0123-vas_cancelamento-emocional-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.0014000000000000002, "vas_cancelamento": 0.9796000000000001, "cancelamento_linha": 0.017500000000000005, "sem_correspondencia": 0.0015000000000000002}, "confidence": 0.9207, "input_tokens": 148, "latency_ms": 20.605152999991105} +{"id": "g0123-vas_cancelamento-emocional-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.00030003000300030005, "vas_cancelamento": 0.9499949994999501, "conta_explicacao": 0.0020002000200020006, "conta_contestacao": 0.0011001100110011005, "cancelamento_linha": 0.0029002900290029006, "vas_contratacao": 0.006600660066006602, "internet_problema_conexao": 0.02920292029202921, "plano_consulta": 0.0005000500050005002, "vas_consulta": 0.0005000500050005002, "conta_debito_automatico_digital": 0.004400440044004402, "conta_segunda_via": 0.00030003000300030005, "sem_correspondencia": 0.002200220022002201}, "confidence": 0.8905, "input_tokens": 305, "latency_ms": 21.60948700000631} +{"id": "g0123-vas_cancelamento-emocional-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.222, "conta_contestacao": 0.0021, "vas_cancelamento": 0.7747, "sem_correspondencia": 0.0012}, "confidence": 0.6012, "input_tokens": 151, "latency_ms": 20.62826200000245} +{"id": "g0123-vas_cancelamento-emocional-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 9.998000399920017e-05, "bonus_nao_recebido": 0.0009998000399920016, "internet_problema_conexao": 9.998000399920017e-05, "cancelamento_linha": 0.015196960607878425, "seguranca_perda_roubo": 0.00019996000799840034, "negociacao_divida": 9.998000399920017e-05, "troca_numero": 9.998000399920017e-05, "vas_contratacao": 9.998000399920017e-05, "conta_contestacao": 9.998000399920017e-05, "fidelidade_pontos": 0.0004999000199960008, "suporte_configuracao": 9.998000399920017e-05, "conta_pagamento_confirmacao": 9.998000399920017e-05, "vas_consulta": 9.998000399920017e-05, "vas_cancelamento": 0.9819036192761448, "plano_troca": 9.998000399920017e-05, "sem_correspondencia": 0.00019996000799840034}, "confidence": 0.963, "input_tokens": 303, "latency_ms": 21.81205200000136} +{"id": "g0123-vas_cancelamento-emocional-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"beneficios_consulta": 0.00010000000000000002, "vas_consulta": 0.00010000000000000002, "recarga_realizar": 0.00010000000000000002, "desconto_retencao": 0.00010000000000000002, "plano_troca": 0.00010000000000000002, "vas_cancelamento": 0.9796000000000001, "conta_contestacao": 0.00010000000000000002, "cancelamento_linha": 0.019100000000000002, "vas_contratacao": 0.00020000000000000004, "troca_numero": 0.00010000000000000002, "conta_pagamento_confirmacao": 0.00010000000000000002, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9568, "input_tokens": 299, "latency_ms": 21.448813999995764} +{"id": "g0123-vas_cancelamento-emocional-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 9.99997000009e-07, "cancelamento_linha": 9.99997000009e-07, "conta_contestacao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9996, "input_tokens": 154, "latency_ms": 20.75698799998804} +{"id": "g0123-vas_cancelamento-emocional-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "vas_cancelamento": 0.9999850002249971, "atendimento_humano": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "suporte_sem_sinal": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 0.9999, "input_tokens": 306, "latency_ms": 22.02503700002012} +{"id": "g0123-vas_cancelamento-emocional-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.0007999200079991999, "roaming_cobranca": 0.0088991100889911, "cancelamento_linha": 0.6773322667733225, "internet_problema_conexao": 0.0702929707029297, "bonus_nao_recebido": 0.0007999200079991999, "conta_contestacao": 0.0006999300069992999, "vas_cancelamento": 0.21147885211478848, "vas_contratacao": 0.0010998900109989, "cadastro_atualizacao": 0.0088991100889911, "plano_troca": 0.0007999200079991999, "seguranca_perda_roubo": 0.0008999100089990998, "roaming_duvida": 0.004799520047995199, "roaming_pacote": 0.0007999200079991999, "atendimento_humano": 0.0006999300069992999, "vas_consulta": 0.005899410058994099, "sem_correspondencia": 0.005799420057994199}, "confidence": 0.641, "input_tokens": 307, "latency_ms": 21.852348000010124} +{"id": "g0123-vas_cancelamento-emocional-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.1933, "vas_cancelamento": 0.1154, "conta_contestacao": 0.5862, "sem_correspondencia": 0.1051}, "confidence": 0.1944, "input_tokens": 150, "latency_ms": 20.537218999976403} +{"id": "g0123-vas_cancelamento-emocional-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.3137313731373137, "vas_cancelamento": 0.45554555455545553, "cancelamento_linha": 0.17251725172517252, "sem_correspondencia": 0.058205820582058206}, "confidence": 0.1411, "input_tokens": 155, "latency_ms": 20.438022999996974} +{"id": "g0123-vas_cancelamento-emocional-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 1.0000910082817534e-06, "cancelamento_linha": 0.16451497086234845, "roaming_duvida": 1.0000910082817534e-06, "portabilidade": 1.0000910082817534e-06, "plano_nova_linha": 1.0000910082817534e-06, "atendimento_humano": 1.0000910082817534e-06, "vas_cancelamento": 0.8353760192177487, "vas_contratacao": 1.0000910082817534e-06, "conta_contestacao": 1.0000910082817534e-06, "conta_explicacao": 1.0000910082817534e-06, "bonus_nao_recebido": 1.0000910082817534e-06, "sem_correspondencia": 0.00010000910082817536}, "confidence": 0.8192, "input_tokens": 286, "latency_ms": 21.490282000002026} +{"id": "g0125-vas_cancelamento-indireto_multiplo-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao", "vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 134, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_contratacao": 0.009901980396079216, "conta_debito_automatico_digital": 0.009301860372074413, "marketplace_compra": 0.009901980396079216, "atendimento_humano": 0.015903180636127223, "recarga_nao_creditada": 0.5114022804560912, "conta_contestacao": 0.0722144428885777, "vas_consulta": 0.04960992198439687, "parceiros_ofertas": 0.22424484896979394, "conta_pagamento_confirmacao": 0.009601920384076814, "cancelamento_linha": 0.010602120424084815, "vas_cancelamento": 0.017403480696139225, "sem_correspondencia": 0.05991198239647929}, "confidence": 0.3762, "input_tokens": 291, "latency_ms": 21.37092600000301} +{"id": "g0125-vas_cancelamento-indireto_multiplo-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 156, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"marketplace_compra": 0.0037007290436215936, "internet_pacote_adicional": 0.0004000788155266588, "roaming_pacote": 0.0001000197038816647, "conta_pagamento_confirmacao": 1.000197038816647e-06, "negociacao_divida": 1.000197038816647e-06, "cadastro_atualizacao": 1.000197038816647e-06, "vas_contratacao": 0.008001576310533175, "vas_cancelamento": 0.0001000197038816647, "vas_consulta": 0.0005000985194083235, "cancelamento_linha": 0.9867943984965039, "conta_contestacao": 0.0001000197038816647, "sem_correspondencia": 0.000300059111644994}, "confidence": 0.9653, "input_tokens": 302, "latency_ms": 21.510357000011027} +{"id": "g0125-vas_cancelamento-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.0004999000199960008, "beneficios_consulta": 0.0004999000199960008, "conta_contestacao": 0.0010997800439912018, "fidelidade_resgate": 0.0004999000199960008, "suporte_configuracao": 0.0004999000199960008, "plano_consulta": 0.0004999000199960008, "vas_consulta": 0.0004999000199960008, "suporte_chip_esim": 0.0004999000199960008, "plano_troca": 0.0003999200159968007, "roaming_pacote": 0.0003999200159968007, "cancelamento_linha": 0.9941011797640472, "sem_correspondencia": 0.0004999000199960008}, "confidence": 0.9805, "input_tokens": 288, "latency_ms": 20.77952999999866} +{"id": "g0125-vas_cancelamento-indireto_multiplo-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"parceiros_ofertas": 9.999850002249973e-07, "conta_debito_automatico_digital": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "seguranca_fraude": 9.999850002249973e-07, "vas_cancelamento": 0.9999850002249974, "cancelamento_linha": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "vas_consulta": 9.999850002249973e-07, "vas_contratacao": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 22.161779000015258} +{"id": "g0125-vas_cancelamento-indireto_multiplo-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_contestacao": 0.00010000000000000002, "vas_cancelamento": 0.41850000000000004, "cancelamento_linha": 0.5810000000000001, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.5063, "input_tokens": 141, "latency_ms": 20.79479900001502} +{"id": "g0125-vas_cancelamento-indireto_multiplo-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.6514651465146516, "recarga_realizar": 0.0023002300230023005, "conta_contestacao": 0.003900390039003901, "plano_troca": 0.12831283128312834, "vas_consulta": 0.017401740174017404, "parceiros_ofertas": 0.010501050105010503, "internet_consumo": 0.004100410041004102, "reclamacao_atendimento": 0.12331233123312335, "seguranca_perda_roubo": 0.004100410041004102, "suporte_configuracao": 0.008300830083008302, "conta_segunda_via": 0.0010001000100010003, "vas_cancelamento": 0.015801580158015808, "vas_contratacao": 0.0015001500150015005, "conta_pagamento_confirmacao": 0.008100810081008101, "suporte_chip_esim": 0.0021002100210021006, "sem_correspondencia": 0.017801780178017805}, "confidence": 0.5506, "input_tokens": 309, "latency_ms": 21.888485000005176} +{"id": "g0125-vas_cancelamento-indireto_multiplo-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 9.999860001959975e-07, "seguranca_perda_roubo": 9.999860001959975e-07, "recarga_nao_creditada": 9.999860001959975e-07, "cancelamento_linha": 9.999860001959976e-05, "beneficios_consulta": 9.999860001959975e-07, "internet_consumo": 9.999860001959975e-07, "negociacao_religacao": 9.999860001959975e-07, "fidelidade_pontos": 9.999860001959975e-07, "marketplace_pedido": 9.999860001959975e-07, "conta_contestacao": 9.999860001959975e-07, "suporte_chip_esim": 9.999860001959975e-07, "troca_numero": 9.999860001959975e-07, "vas_cancelamento": 0.999886001595978, "suporte_configuracao": 9.999860001959975e-07, "vas_contratacao": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9997, "input_tokens": 298, "latency_ms": 21.958248000004232} +{"id": "g0125-vas_cancelamento-indireto_multiplo-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 146, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.0048, "bonus_nao_recebido": 0.0002, "vas_contratacao": 0.0009, "vas_cancelamento": 0.8828, "internet_consumo": 0.0008, "vas_consulta": 0.0013, "cancelamento_linha": 0.1071, "sem_correspondencia": 0.0021}, "confidence": 0.8026, "input_tokens": 241, "latency_ms": 21.066866000012396} +{"id": "g0125-vas_cancelamento-indireto_multiplo-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.14408559144085592, "conta_contestacao": 0.00019998000199980003, "cancelamento_linha": 0.8553144685531447, "sem_correspondencia": 0.00039996000399960006}, "confidence": 0.6989, "input_tokens": 150, "latency_ms": 20.533201999995754} +{"id": "g0125-vas_cancelamento-indireto_multiplo-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9999850002249978, "parceiros_ofertas": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "marketplace_compra": 9.999850002249977e-07, "seguranca_perda_roubo": 9.999850002249977e-07, "bonus_nao_recebido": 9.999850002249977e-07, "vas_consulta": 9.999850002249977e-07, "vas_contratacao": 9.999850002249977e-07, "desconto_retencao": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "plano_nova_linha": 9.999850002249977e-07, "cadastro_atualizacao": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "negociacao_religacao": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9999, "input_tokens": 304, "latency_ms": 21.12383700000464} +{"id": "g0125-vas_cancelamento-indireto_multiplo-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 9.99990000099999e-07, "conta_vencimento": 9.99990000099999e-07, "plano_nova_linha": 9.99990000099999e-07, "conta_contestacao": 9.99990000099999e-07, "vas_cancelamento": 0.9981900180998189, "negociacao_religacao": 9.99990000099999e-07, "vas_consulta": 9.99990000099999e-07, "vas_contratacao": 9.99990000099999e-07, "roaming_cobranca": 9.99990000099999e-07, "marketplace_compra": 9.99990000099999e-07, "cancelamento_linha": 0.001799982000179998, "sem_correspondencia": 9.99990000099999e-07}, "confidence": 0.9948, "input_tokens": 287, "latency_ms": 21.86406199999169} +{"id": "g0125-vas_cancelamento-indireto_multiplo-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 1.0000900081007289e-06, "beneficios_consulta": 1.0000900081007289e-06, "conta_vencimento": 1.0000900081007289e-06, "plano_troca": 1.0000900081007289e-06, "plano_nova_linha": 1.0000900081007289e-06, "roaming_pacote": 1.0000900081007289e-06, "conta_contestacao": 1.0000900081007289e-06, "suporte_configuracao": 1.0000900081007289e-06, "cancelamento_linha": 0.002900261023492114, "vas_consulta": 1.0000900081007289e-06, "vas_cancelamento": 0.9970897380764268, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9917, "input_tokens": 319, "latency_ms": 22.92568599997935} +{"id": "g0126-vas_contratacao-curto_neutro-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 9.999940000359997e-07, "beneficios_consulta": 9.999940000359997e-07, "fidelidade_pontos": 9.999940000359997e-07, "vas_contratacao": 0.9998940006359962, "plano_nova_linha": 9.999940000359997e-07, "parceiros_ofertas": 9.999940000359999e-05, "vas_consulta": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9994, "input_tokens": 205, "latency_ms": 22.135835999989695} +{"id": "g0126-vas_contratacao-curto_neutro-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"vas_consulta": 0.005200000000000001, "vas_cancelamento": 0.00030000000000000003, "vas_contratacao": 0.09180000000000002, "parceiros_ofertas": 0.0005000000000000001, "plano_nova_linha": 0.8991000000000001, "cadastro_atualizacao": 0.0024000000000000002, "beneficios_consulta": 0.0005000000000000001, "sem_correspondencia": 0.00020000000000000004}, "confidence": 0.823, "input_tokens": 203, "latency_ms": 21.44851199997788} +{"id": "g0126-vas_contratacao-curto_neutro-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "fidelidade_pontos": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "vas_consulta": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "seguranca_fraude": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "vas_contratacao": 0.9999850002249969, "internet_problema_conexao": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 22.004339000005757} +{"id": "g0126-vas_contratacao-curto_neutro-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.24920000000000003, "vas_consulta": 0.38120000000000004, "parceiros_ofertas": 0.012300000000000002, "plano_troca": 0.011400000000000002, "beneficios_consulta": 0.03620000000000001, "cadastro_atualizacao": 0.007900000000000003, "vas_cancelamento": 0.27320000000000005, "sem_correspondencia": 0.028600000000000004}, "confidence": 0.3106, "input_tokens": 208, "latency_ms": 20.502182999990737} +{"id": "g0126-vas_contratacao-curto_neutro-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.3884388438843885, "parceiros_ofertas": 0.13901390139013903, "vas_consulta": 0.10831083108310831, "vas_cancelamento": 0.15151515151515152, "bonus_nao_recebido": 0.0891089108910891, "beneficios_consulta": 0.028002800280028002, "recarga_saldo": 0.013201320132013201, "sem_correspondencia": 0.08240824082408241}, "confidence": 0.16, "input_tokens": 211, "latency_ms": 21.02780600000642} +{"id": "g0126-vas_contratacao-curto_neutro-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_pacote_adicional": 0.00040000000000000013, "portabilidade": 0.0028000000000000004, "recarga_realizar": 0.0012000000000000001, "parceiros_ofertas": 0.0012000000000000001, "recarga_nao_creditada": 0.004900000000000001, "roaming_duvida": 0.00020000000000000006, "internet_problema_conexao": 0.00020000000000000006, "beneficios_consulta": 0.00020000000000000006, "conta_explicacao": 0.00040000000000000013, "vas_contratacao": 0.9869000000000002, "cancelamento_linha": 0.00020000000000000006, "vas_consulta": 0.0005000000000000001, "troca_numero": 0.00020000000000000006, "vas_cancelamento": 0.00030000000000000003, "negociacao_divida": 0.00020000000000000006, "sem_correspondencia": 0.00020000000000000006}, "confidence": 0.9654, "input_tokens": 283, "latency_ms": 21.728821000010612} +{"id": "g0126-vas_contratacao-curto_neutro-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.8185, "plano_troca": 0.0035, "conta_vencimento": 0.0016, "vas_consulta": 0.1305, "parceiros_ofertas": 0.0056, "vas_cancelamento": 0.0132, "beneficios_consulta": 0.0249, "sem_correspondencia": 0.0022}, "confidence": 0.6868, "input_tokens": 202, "latency_ms": 20.915728999995054} +{"id": "g0126-vas_contratacao-curto_neutro-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.025805161032206442, "plano_consulta": 0.010902180436087218, "vas_cancelamento": 0.005301060212042409, "atendimento_humano": 0.0006001200240048009, "roaming_pacote": 0.015703140628125622, "beneficios_consulta": 0.0010002000400080016, "parceiros_ofertas": 0.0024004800960192034, "bonus_nao_recebido": 0.007801560312062412, "conta_explicacao": 0.005701140228045609, "troca_numero": 0.0007001400280056011, "internet_problema_conexao": 0.0012002400480096017, "marketplace_pedido": 0.0015003000600120023, "cadastro_atualizacao": 0.00620124024804961, "internet_consumo": 0.003100620124024805, "vas_contratacao": 0.9072814562912582, "sem_correspondencia": 0.004800960192038407}, "confidence": 0.8136, "input_tokens": 281, "latency_ms": 21.56722499998409} +{"id": "g0126-vas_contratacao-curto_neutro-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.6003600360036003, "vas_contratacao": 0.038103810381038106, "parceiros_ofertas": 0.015101510151015102, "sem_correspondencia": 0.34643464346434644}, "confidence": 0.3786, "input_tokens": 123, "latency_ms": 21.067412000007835} +{"id": "g0126-vas_contratacao-curto_neutro-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.3253325332533253, "parceiros_ofertas": 0.37153715371537155, "vas_contratacao": 0.1421142114211421, "sem_correspondencia": 0.16101610161016103}, "confidence": 0.059, "input_tokens": 124, "latency_ms": 21.05481799998188} +{"id": "g0126-vas_contratacao-curto_neutro-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_debito_automatico_digital": 0.0003000600120024005, "plano_consulta": 0.0058011602320464095, "recarga_realizar": 0.00010002000400080017, "parceiros_ofertas": 0.00010002000400080017, "marketplace_compra": 0.0009001800360072014, "beneficios_consulta": 0.0004000800160032007, "vas_consulta": 0.026005201040208044, "plano_nova_linha": 0.0003000600120024005, "vas_cancelamento": 0.960992198439688, "marketplace_pedido": 0.0004000800160032007, "fidelidade_resgate": 0.00020004000800160035, "reclamacao_atendimento": 0.00010002000400080017, "portabilidade": 0.00010002000400080017, "vas_contratacao": 0.0003000600120024005, "conta_contestacao": 0.0003000600120024005, "sem_correspondencia": 0.0037007401480296065}, "confidence": 0.9232, "input_tokens": 286, "latency_ms": 21.53716399999439} +{"id": "g0126-vas_contratacao-curto_neutro-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.013401340134013402, "vas_contratacao": 0.9609960996099609, "beneficios_consulta": 0.013001300130013, "sem_correspondencia": 0.012601260126012601}, "confidence": 0.85, "input_tokens": 126, "latency_ms": 20.76475199999095} +{"id": "g0130-vas_contratacao-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"troca_numero": 0.0001000090008100729, "negociacao_religacao": 1.0000900081007289e-06, "suporte_sem_sinal": 1.0000900081007289e-06, "conta_explicacao": 1.0000900081007289e-06, "parceiros_ofertas": 1.0000900081007289e-06, "plano_consulta": 1.0000900081007289e-06, "vas_cancelamento": 1.0000900081007289e-06, "vas_consulta": 1.0000900081007289e-06, "fidelidade_pontos": 1.0000900081007289e-06, "beneficios_consulta": 1.0000900081007289e-06, "marketplace_compra": 0.9998899900991088, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9991, "input_tokens": 288, "latency_ms": 20.78679799998895} +{"id": "g0130-vas_contratacao-emocional-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0043004300430043016, "vas_contratacao": 0.0012001200120012002, "vas_consulta": 0.9712971297129714, "conta_explicacao": 0.0009000900090009003, "beneficios_consulta": 0.0014001400140014003, "suporte_sem_sinal": 0.010001000100010003, "parceiros_ofertas": 0.00010001000100010004, "plano_consulta": 0.0034003400340034007, "atendimento_humano": 0.0021002100210021006, "desconto_retencao": 0.0032003200320032013, "bonus_nao_recebido": 0.00020002000200020008, "sem_correspondencia": 0.0019001900190019005}, "confidence": 0.9247, "input_tokens": 276, "latency_ms": 21.40887199999497} +{"id": "g0130-vas_contratacao-emocional-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"beneficios_consulta": 0.015600000000000001, "vas_consulta": 0.018800000000000004, "parceiros_ofertas": 0.14830000000000002, "negociacao_divida": 0.0020000000000000005, "internet_pacote_adicional": 0.12640000000000004, "reclamacao_atendimento": 0.0036000000000000003, "conta_debito_automatico_digital": 0.026500000000000003, "suporte_configuracao": 0.39390000000000003, "suporte_chip_esim": 0.12840000000000001, "vas_cancelamento": 0.11420000000000001, "bonus_nao_recebido": 0.011900000000000003, "sem_correspondencia": 0.010400000000000001}, "confidence": 0.279, "input_tokens": 284, "latency_ms": 21.823154000003342} +{"id": "g0130-vas_contratacao-emocional-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"conta_contestacao": 0.0002, "vas_contratacao": 0.8357, "troca_numero": 0.0004, "vas_cancelamento": 0.0086, "cadastro_atualizacao": 0.0011, "roaming_duvida": 0.0049, "beneficios_consulta": 0.0002, "conta_explicacao": 0.0011, "seguranca_fraude": 0.0006, "vas_consulta": 0.0004, "plano_nova_linha": 0.1408, "desconto_retencao": 0.0004, "parceiros_ofertas": 0.0026, "negociacao_divida": 0.0003, "cancelamento_linha": 0.0006, "sem_correspondencia": 0.0021}, "confidence": 0.7977, "input_tokens": 293, "latency_ms": 22.2026169999765} +{"id": "g0130-vas_contratacao-emocional-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 0.14077184563087383, "beneficios_consulta": 0.08878224355128975, "conta_contestacao": 0.006998600279944011, "plano_troca": 0.004499100179964007, "parceiros_ofertas": 0.26814637072585484, "bonus_nao_recebido": 0.016196760647870425, "vas_contratacao": 0.21975604879024196, "plano_nova_linha": 0.007898420315936813, "conta_segunda_via": 0.010297940411917617, "vas_consulta": 0.18506298740251947, "vas_cancelamento": 0.038792241551689664, "sem_correspondencia": 0.012797440511897622}, "confidence": 0.2427, "input_tokens": 284, "latency_ms": 21.43504899999016} +{"id": "g0130-vas_contratacao-emocional-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_contratacao": 1.0002920852889043e-06, "negociacao_divida": 1.0002920852889043e-06, "fidelidade_resgate": 0.00020005841705778086, "desconto_retencao": 0.0008002336682311235, "vas_consulta": 1.0002920852889043e-06, "beneficios_consulta": 1.0002920852889043e-06, "seguranca_perda_roubo": 0.9950905664454021, "troca_numero": 1.0002920852889043e-06, "marketplace_pedido": 0.00010002920852889043, "parceiros_ofertas": 1.0002920852889043e-06, "conta_contestacao": 1.0002920852889043e-06, "conta_debito_automatico_digital": 0.001200350502346685, "vas_cancelamento": 0.0020005841705778085, "internet_problema_conexao": 1.0002920852889043e-06, "portabilidade": 0.0004001168341155617, "sem_correspondencia": 0.00020005841705778086}, "confidence": 0.9849, "input_tokens": 290, "latency_ms": 21.69285399997989} +{"id": "g0130-vas_contratacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"recarga_nao_creditada": 0.0011999928000431996, "seguranca_fraude": 0.0004999970000179999, "reclamacao_atendimento": 9.999940000359999e-05, "roaming_duvida": 9.999940000359999e-05, "suporte_sem_sinal": 9.999940000359997e-07, "fidelidade_resgate": 9.999940000359997e-07, "cadastro_atualizacao": 9.999940000359997e-07, "parceiros_ofertas": 0.996194022835863, "vas_cancelamento": 0.0002999982000107999, "conta_vencimento": 9.999940000359997e-07, "portabilidade": 0.0002999982000107999, "suporte_configuracao": 0.0004999970000179999, "negociacao_divida": 9.999940000359997e-07, "recarga_saldo": 9.999940000359999e-05, "vas_consulta": 9.999940000359997e-07, "sem_correspondencia": 0.0006999958000251999}, "confidence": 0.9883, "input_tokens": 294, "latency_ms": 21.740515000004734} +{"id": "g0130-vas_contratacao-emocional-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.3426, "parceiros_ofertas": 0.3346, "beneficios_consulta": 0.2487, "sem_correspondencia": 0.0741}, "confidence": 0.0823, "input_tokens": 140, "latency_ms": 20.583773999987898} +{"id": "g0130-vas_contratacao-emocional-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"negociacao_religacao": 0.0023002300230023005, "fidelidade_resgate": 0.0034003400340034007, "fidelidade_pontos": 0.0008000800080008003, "parceiros_ofertas": 0.0023002300230023005, "recarga_nao_creditada": 0.00040004000400040016, "vas_cancelamento": 0.03340334033403341, "vas_contratacao": 0.930793079307931, "marketplace_compra": 0.005400540054005402, "vas_consulta": 0.00040004000400040016, "beneficios_consulta": 0.00040004000400040016, "portabilidade": 0.017901790179017905, "sem_correspondencia": 0.002500250025002501}, "confidence": 0.8558, "input_tokens": 286, "latency_ms": 21.291730999990932} +{"id": "g0130-vas_contratacao-emocional-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.0106989301069893, "vas_contratacao": 0.006699330066993301, "parceiros_ofertas": 0.015998400159984, "sem_correspondencia": 0.9666033396660334}, "confidence": 0.8696, "input_tokens": 130, "latency_ms": 21.07248999999456} +{"id": "g0130-vas_contratacao-emocional-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.487, "conta_pagamento_confirmacao": 0.0016, "vas_consulta": 0.1203, "beneficios_consulta": 0.0242, "internet_consumo": 0.0078, "vas_cancelamento": 0.1846, "parceiros_ofertas": 0.127, "sem_correspondencia": 0.0475}, "confidence": 0.2969, "input_tokens": 220, "latency_ms": 21.751733000002105} +{"id": "g0130-vas_contratacao-emocional-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 1.0001950380324161e-06, "vas_contratacao": 0.9939938287966152, "vas_consulta": 1.0001950380324161e-06, "vas_cancelamento": 1.0001950380324161e-06, "marketplace_compra": 0.005201014197768564, "marketplace_pedido": 0.0008001560304259329, "beneficios_consulta": 1.0001950380324161e-06, "sem_correspondencia": 1.0001950380324161e-06}, "confidence": 0.9805, "input_tokens": 217, "latency_ms": 21.23386499999924} +{"id": "g0132-vas_contratacao-indireto_multiplo-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.2770722927707229, "parceiros_ofertas": 0.05459454054594541, "vas_contratacao": 0.6146385361463854, "sem_correspondencia": 0.05369463053694631}, "confidence": 0.2999, "input_tokens": 140, "latency_ms": 20.609380000024657} +{"id": "g0132-vas_contratacao-indireto_multiplo-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"suporte_chip_esim": 9.999900000999991e-07, "vas_consulta": 0.9998900010999892, "roaming_duvida": 9.999900000999991e-07, "plano_consulta": 9.999900000999991e-07, "bonus_nao_recebido": 9.999900000999991e-07, "parceiros_ofertas": 9.999900000999991e-07, "vas_cancelamento": 9.999900000999992e-05, "beneficios_consulta": 9.999900000999991e-07, "conta_debito_automatico_digital": 9.999900000999991e-07, "vas_contratacao": 9.999900000999991e-07, "cancelamento_linha": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9997, "input_tokens": 285, "latency_ms": 21.596259999995482} +{"id": "g0132-vas_contratacao-indireto_multiplo-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0273, "seguranca_fraude": 0.0063, "roaming_pacote": 0.0156, "conta_contestacao": 0.0543, "cancelamento_linha": 0.0403, "seguranca_perda_roubo": 0.0099, "bonus_nao_recebido": 0.0457, "vas_contratacao": 0.4362, "vas_consulta": 0.3348, "beneficios_consulta": 0.0067, "vas_cancelamento": 0.011, "sem_correspondencia": 0.0119}, "confidence": 0.3829, "input_tokens": 273, "latency_ms": 21.6304460000174} +{"id": "g0132-vas_contratacao-indireto_multiplo-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"parceiros_ofertas": 0.0018, "vas_contratacao": 0.0002, "beneficios_consulta": 0.9503, "sem_correspondencia": 0.0477}, "confidence": 0.8507, "input_tokens": 138, "latency_ms": 20.718292999987398} +{"id": "g0132-vas_contratacao-indireto_multiplo-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 9.999900000999991e-07, "seguranca_fraude": 9.999900000999991e-07, "suporte_chip_esim": 9.999900000999991e-07, "vas_cancelamento": 9.999900000999991e-07, "vas_consulta": 9.999900000999991e-07, "vas_contratacao": 0.9998900010999892, "cadastro_atualizacao": 9.999900000999991e-07, "reclamacao_atendimento": 9.999900000999991e-07, "marketplace_compra": 9.999900000999992e-05, "marketplace_pedido": 9.999900000999991e-07, "beneficios_consulta": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9997, "input_tokens": 296, "latency_ms": 20.96281500001851} +{"id": "g0132-vas_contratacao-indireto_multiplo-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 0.006400640064006402, "conta_debito_automatico_digital": 0.005200520052005201, "roaming_pacote": 0.005000500050005001, "negociacao_divida": 0.005000500050005001, "recarga_saldo": 0.005800580058005801, "vas_consulta": 0.18901890189018905, "conta_segunda_via": 0.005000500050005001, "parceiros_ofertas": 0.22982298229822984, "troca_numero": 0.006000600060006001, "vas_cancelamento": 0.006000600060006001, "beneficios_consulta": 0.005000500050005001, "plano_nova_linha": 0.2739273927392739, "plano_troca": 0.030603060306030605, "vas_contratacao": 0.21592159215921594, "conta_pagamento_confirmacao": 0.005300530053005301, "sem_correspondencia": 0.006000600060006001}, "confidence": 0.3649, "input_tokens": 289, "latency_ms": 21.93794900000512} +{"id": "g0132-vas_contratacao-indireto_multiplo-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.005198960207958408, "vas_cancelamento": 0.015896820635872826, "plano_nova_linha": 0.0009998000399920016, "conta_vencimento": 0.0003999200159968007, "fidelidade_pontos": 0.0010997800439912018, "marketplace_pedido": 0.0004999000199960008, "vas_contratacao": 0.0007998400319936014, "internet_problema_conexao": 0.0034993001399720057, "vas_consulta": 0.9456108778244351, "internet_consumo": 0.008098380323935212, "fidelidade_resgate": 0.0007998400319936014, "conta_explicacao": 0.0016996600679864027, "plano_troca": 0.0004999000199960008, "cancelamento_linha": 0.001999600079984003, "plano_consulta": 0.004299140171965607, "sem_correspondencia": 0.008598280343931213}, "confidence": 0.8818, "input_tokens": 300, "latency_ms": 21.839026999998623} +{"id": "g0132-vas_contratacao-indireto_multiplo-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 9.99998000004e-05, "vas_consulta": 0.9989980020039959, "vas_cancelamento": 9.99998000004e-05, "suporte_chip_esim": 9.999980000039998e-07, "troca_numero": 9.999980000039998e-07, "parceiros_ofertas": 0.000499999000002, "beneficios_consulta": 0.0001999996000008, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.9952, "input_tokens": 207, "latency_ms": 20.981500999994296} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"vas_cancelamento": 9.999930000489998e-07, "marketplace_compra": 9.999930000489998e-07, "parceiros_ofertas": 9.999930000489998e-07, "roaming_duvida": 9.999930000489998e-07, "vas_consulta": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "beneficios_consulta": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 216, "latency_ms": 20.29016299999853} +{"id": "g0132-vas_contratacao-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.18048177134109453, "parceiros_ofertas": 0.03729623308045887, "recarga_nao_creditada": 0.0038996061397798816, "conta_vencimento": 0.00019997980203999394, "portabilidade": 0.004699525347939858, "negociacao_religacao": 0.00019997980203999394, "atendimento_humano": 9.998990101999696e-07, "beneficios_consulta": 0.2884708644426912, "seguranca_perda_roubo": 0.0037996162387598847, "plano_troca": 9.998990101999697e-05, "vas_consulta": 0.46095344370218605, "conta_contestacao": 9.998990101999697e-05, "suporte_sem_sinal": 0.006299363764259809, "cancelamento_linha": 0.005299464754059839, "suporte_chip_esim": 0.005099484952019845, "sem_correspondencia": 0.0030996869316199057}, "confidence": 0.5221, "input_tokens": 298, "latency_ms": 21.938382000001866} +{"id": "g0132-vas_contratacao-indireto_multiplo-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.36536346365363465, "beneficios_consulta": 0.0471952804719528, "parceiros_ofertas": 0.0754924507549245, "reclamacao_atendimento": 0.0311968803119688, "seguranca_fraude": 0.0115988401159884, "vas_cancelamento": 0.024897510248975102, "vas_consulta": 0.41075892410758924, "sem_correspondencia": 0.03349665033496651}, "confidence": 0.3086, "input_tokens": 222, "latency_ms": 20.88240099999439} +{"id": "g0133-vas_consulta-curto_neutro-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.013598640135986401, "suporte_chip_esim": 0.010998900109989001, "fidelidade_resgate": 0.012398760123987601, "vas_cancelamento": 0.0736926307369263, "suporte_sem_sinal": 0.010998900109989001, "conta_contestacao": 0.009999000099990002, "troca_numero": 0.14658534146585342, "roaming_pacote": 0.009999000099990002, "vas_consulta": 0.33286671332866713, "negociacao_religacao": 0.009699030096990302, "plano_troca": 0.009699030096990302, "plano_nova_linha": 0.064993500649935, "conta_vencimento": 0.010298970102989701, "parceiros_ofertas": 0.1837816218378162, "plano_consulta": 0.026697330266973303, "sem_correspondencia": 0.0736926307369263}, "confidence": 0.2576, "input_tokens": 283, "latency_ms": 21.577059000009058} +{"id": "g0133-vas_consulta-curto_neutro-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"parceiros_ofertas": 0.0065, "marketplace_pedido": 0.008, "troca_numero": 0.6954, "vas_contratacao": 0.0329, "vas_cancelamento": 0.0416, "suporte_chip_esim": 0.0009, "vas_consulta": 0.1901, "seguranca_fraude": 0.0029, "reclamacao_atendimento": 0.0024, "fidelidade_resgate": 0.0026, "plano_consulta": 0.0015, "sem_correspondencia": 0.0152}, "confidence": 0.5933, "input_tokens": 271, "latency_ms": 21.286506999985022} +{"id": "g0133-vas_consulta-curto_neutro-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"vas_consulta": 0.40070000000000006, "vas_cancelamento": 0.022400000000000003, "plano_consulta": 0.46480000000000005, "sem_correspondencia": 0.11210000000000002}, "confidence": 0.2404, "input_tokens": 129, "latency_ms": 20.692994999990333} +{"id": "g0133-vas_consulta-curto_neutro-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9862, "plano_consulta": 0.0039, "vas_cancelamento": 0.0022, "sem_correspondencia": 0.0077}, "confidence": 0.9377, "input_tokens": 127, "latency_ms": 21.045737000008558} +{"id": "g0133-vas_consulta-curto_neutro-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0082, "vas_consulta": 0.1651, "plano_consulta": 0.2617, "sem_correspondencia": 0.565}, "confidence": 0.2715, "input_tokens": 129, "latency_ms": 20.680193999993435} +{"id": "g0133-vas_consulta-curto_neutro-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0011999988000012, "vas_consulta": 0.9980990019009982, "vas_cancelamento": 9.99999000001e-07, "sem_correspondencia": 0.0006999993000007}, "confidence": 0.9892, "input_tokens": 130, "latency_ms": 20.51931899998749} +{"id": "g0133-vas_consulta-curto_neutro-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"reclamacao_atendimento": 0.009799020097990201, "vas_cancelamento": 0.6434356564343565, "fidelidade_pontos": 0.06319368063193681, "internet_problema_conexao": 0.0948905109489051, "marketplace_pedido": 0.0092990700929907, "bonus_nao_recebido": 0.017098290170982904, "negociacao_divida": 0.0018998100189981002, "recarga_realizar": 0.0032996700329967, "roaming_pacote": 0.0046995300469953, "negociacao_religacao": 0.006999300069993001, "roaming_duvida": 0.0047995200479952005, "vas_contratacao": 0.0230976902309769, "plano_consulta": 0.0033996600339966003, "vas_consulta": 0.019398060193980604, "cadastro_atualizacao": 0.06969303069693031, "sem_correspondencia": 0.024997500249975005}, "confidence": 0.489, "input_tokens": 286, "latency_ms": 21.652539000001525} +{"id": "g0133-vas_consulta-curto_neutro-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 1.0000900081007287e-06, "vas_consulta": 0.9993899450950582, "suporte_sem_sinal": 1.0000900081007287e-06, "vas_cancelamento": 1.0000900081007287e-06, "conta_contestacao": 1.0000900081007287e-06, "seguranca_fraude": 1.0000900081007287e-06, "vas_contratacao": 0.0006000540048604372, "plano_consulta": 1.0000900081007287e-06, "recarga_nao_creditada": 1.0000900081007287e-06, "roaming_duvida": 1.0000900081007287e-06, "beneficios_consulta": 1.0000900081007287e-06, "sem_correspondencia": 1.0000900081007287e-06}, "confidence": 0.9975, "input_tokens": 279, "latency_ms": 21.45729599999413} +{"id": "g0133-vas_consulta-curto_neutro-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.0003, "vas_consulta": 0.9509, "internet_problema_conexao": 0.0003, "plano_consulta": 0.0091, "vas_cancelamento": 0.0029, "vas_contratacao": 0.0299, "conta_vencimento": 0.001, "sem_correspondencia": 0.0056}, "confidence": 0.8781, "input_tokens": 204, "latency_ms": 21.42869600001518} +{"id": "g0133-vas_consulta-curto_neutro-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.05939406059394061, "vas_consulta": 0.296970302969703, "plano_consulta": 0.15408459154084592, "sem_correspondencia": 0.48955104489551043}, "confidence": 0.1589, "input_tokens": 129, "latency_ms": 20.870101000014074} +{"id": "g0133-vas_consulta-curto_neutro-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.8882776555311063, "plano_consulta": 0.0017003400680136028, "beneficios_consulta": 0.002300460092018404, "suporte_sem_sinal": 0.002300460092018404, "negociacao_divida": 0.0004000800160032007, "negociacao_religacao": 0.0008001600320064014, "conta_contestacao": 0.005501100220044009, "portabilidade": 0.0027005401080216047, "vas_contratacao": 0.005001000200040008, "atendimento_humano": 0.08421684336867374, "vas_cancelamento": 0.0039007801560312066, "sem_correspondencia": 0.0029005801160232048}, "confidence": 0.8102, "input_tokens": 273, "latency_ms": 22.618849999986423} +{"id": "g0133-vas_consulta-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.46455354464553544, "vas_cancelamento": 0.17028297170282972, "vas_contratacao": 0.070992900709929, "sem_correspondencia": 0.29417058294170584}, "confidence": 0.1306, "input_tokens": 131, "latency_ms": 20.990363999999317} +{"id": "g0136-vas_consulta-regionalismo-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0126, "vas_cancelamento": 0.0016, "vas_consulta": 0.9708, "sem_correspondencia": 0.015}, "confidence": 0.8865, "input_tokens": 130, "latency_ms": 20.554625000016813} +{"id": "g0136-vas_consulta-regionalismo-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0030000000000000005, "vas_consulta": 0.9913000000000001, "vas_cancelamento": 0.0012000000000000001, "sem_correspondencia": 0.0045000000000000005}, "confidence": 0.9578, "input_tokens": 132, "latency_ms": 20.694394000003058} +{"id": "g0136-vas_consulta-regionalismo-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_realizar": 0.00020000000000000006, "vas_cancelamento": 0.0003000000000000001, "vas_consulta": 0.9620000000000003, "conta_segunda_via": 0.00040000000000000013, "atendimento_humano": 0.0035000000000000014, "plano_consulta": 0.0065000000000000014, "conta_contestacao": 0.0005000000000000002, "conta_pagamento_confirmacao": 0.0005000000000000002, "plano_nova_linha": 0.019700000000000006, "vas_contratacao": 0.003200000000000001, "marketplace_compra": 0.00040000000000000013, "sem_correspondencia": 0.002800000000000001}, "confidence": 0.9114, "input_tokens": 276, "latency_ms": 21.53959700001451} +{"id": "g0136-vas_consulta-regionalismo-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.7622762276227625, "seguranca_perda_roubo": 0.005500550055005502, "conta_debito_automatico_digital": 0.0008000800080008003, "suporte_configuracao": 0.0015001500150015005, "parceiros_ofertas": 0.0008000800080008003, "vas_consulta": 0.14891489148914894, "vas_cancelamento": 0.0045004500450045015, "vas_contratacao": 0.0034003400340034007, "plano_consulta": 0.005500550055005502, "roaming_cobranca": 0.010501050105010503, "seguranca_fraude": 0.007000700070007002, "sem_correspondencia": 0.04930493049304931}, "confidence": 0.6605, "input_tokens": 285, "latency_ms": 21.69664900000612} +{"id": "g0136-vas_consulta-regionalismo-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.0413958604139586, "plano_consulta": 0.085991400859914, "conta_pagamento_confirmacao": 0.019298070192980705, "conta_debito_automatico_digital": 0.0024997500249975004, "conta_vencimento": 0.0017998200179982, "conta_explicacao": 0.8253174682531748, "conta_segunda_via": 0.004399560043995601, "sem_correspondencia": 0.019298070192980705}, "confidence": 0.6617, "input_tokens": 235, "latency_ms": 21.069456000020637} +{"id": "g0136-vas_consulta-regionalismo-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 1.0000960092168847e-06, "cadastro_atualizacao": 0.0007000672064518194, "vas_cancelamento": 0.03510336992351266, "plano_consulta": 1.0000960092168847e-06, "internet_problema_conexao": 1.0000960092168847e-06, "vas_consulta": 0.9626924184721734, "marketplace_pedido": 0.00010000960092168849, "atendimento_humano": 0.00010000960092168849, "vas_contratacao": 0.0007000672064518194, "marketplace_compra": 0.0003000288027650654, "desconto_retencao": 1.0000960092168847e-06, "sem_correspondencia": 0.0003000288027650654}, "confidence": 0.9306, "input_tokens": 285, "latency_ms": 21.32687200000305} +{"id": "g0136-vas_consulta-regionalismo-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.012397520495900819, "vas_cancelamento": 0.01199760047990402, "plano_nova_linha": 0.012397520495900819, "vas_consulta": 0.6048790241951609, "vas_contratacao": 0.01199760047990402, "plano_consulta": 0.07808438312337533, "portabilidade": 0.02419516096780644, "internet_pacote_adicional": 0.012797440511897622, "cancelamento_linha": 0.03929214157168567, "conta_vencimento": 0.01199760047990402, "fidelidade_resgate": 0.03629274145170966, "sem_correspondencia": 0.14367126574685063}, "confidence": 0.4193, "input_tokens": 290, "latency_ms": 21.445979000020543} +{"id": "g0136-vas_consulta-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"bonus_nao_recebido": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "vas_contratacao": 0.9999890001209993, "plano_nova_linha": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "suporte_configuracao": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 21.573881999984224} +{"id": "g0136-vas_consulta-regionalismo-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.00030003000300030005, "vas_cancelamento": 0.0017001700170017002, "vas_consulta": 0.9954995499549956, "sem_correspondencia": 0.0025002500250025004}, "confidence": 0.9761, "input_tokens": 128, "latency_ms": 20.11366699997552} +{"id": "g0136-vas_consulta-regionalismo-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.2516251625162516, "conta_explicacao": 0.34663466346634664, "conta_pagamento_confirmacao": 0.022002200220022, "conta_debito_automatico_digital": 0.08300830083008301, "plano_consulta": 0.020002000200020003, "conta_contestacao": 0.026502650265026503, "conta_segunda_via": 0.11341134113411341, "sem_correspondencia": 0.13681368136813682}, "confidence": 0.1832, "input_tokens": 240, "latency_ms": 20.290142999982663} +{"id": "g0136-vas_consulta-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"vas_contratacao": 0.05510551055105511, "vas_cancelamento": 0.0007000700070007, "plano_consulta": 0.9123912391239124, "sem_correspondencia": 0.0318031803180318}, "confidence": 0.7414, "input_tokens": 147, "latency_ms": 20.592888000010134} +{"id": "g0136-vas_consulta-regionalismo-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9943958959915103, "roaming_pacote": 1.000197038816647e-06, "vas_contratacao": 0.0002000394077633294, "vas_cancelamento": 1.000197038816647e-06, "vas_consulta": 0.005201024601846563, "plano_consulta": 0.0001000197038816647, "internet_pacote_adicional": 1.000197038816647e-06, "sem_correspondencia": 0.0001000197038816647}, "confidence": 0.9817, "input_tokens": 210, "latency_ms": 20.974066999997376} +{"id": "g0138-vas_consulta-longo_contexto-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.008, "plano_consulta": 0.1408, "vas_consulta": 0.82, "sem_correspondencia": 0.0312}, "confidence": 0.5776, "input_tokens": 161, "latency_ms": 20.52074900001344} +{"id": "g0138-vas_consulta-longo_contexto-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9362971911084267, "suporte_configuracao": 0.0008999973000081, "conta_explicacao": 0.00039999880000360003, "seguranca_perda_roubo": 9.999970000090001e-05, "conta_vencimento": 9.99997000009e-07, "marketplace_compra": 9.99997000009e-07, "conta_pagamento_confirmacao": 0.0043999868000396, "vas_consulta": 0.0385998842003474, "conta_segunda_via": 9.999970000090001e-05, "plano_consulta": 0.018799943600169202, "vas_cancelamento": 9.99997000009e-07, "sem_correspondencia": 0.00039999880000360003}, "confidence": 0.8791, "input_tokens": 301, "latency_ms": 21.578212000008534} +{"id": "g0138-vas_consulta-longo_contexto-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"plano_consulta": 0.0003, "cadastro_atualizacao": 0.0002, "conta_segunda_via": 0.0004, "conta_contestacao": 0.0011, "internet_problema_conexao": 0.0083, "troca_numero": 0.0002, "internet_pacote_adicional": 0.0004, "conta_pagamento_confirmacao": 0.0145, "fidelidade_pontos": 0.0003, "bonus_nao_recebido": 0.9537, "vas_contratacao": 0.0002, "vas_consulta": 0.017, "beneficios_consulta": 0.0002, "fidelidade_resgate": 0.0004, "vas_cancelamento": 0.0002, "sem_correspondencia": 0.0026}, "confidence": 0.9055, "input_tokens": 308, "latency_ms": 22.01310500001341} +{"id": "g0138-vas_consulta-longo_contexto-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"beneficios_consulta": 0.035703570357035704, "conta_contestacao": 0.0528052805280528, "vas_contratacao": 0.0082008200820082, "vas_cancelamento": 0.0553055305530553, "suporte_chip_esim": 0.014401440144014399, "atendimento_humano": 0.0217021702170217, "vas_consulta": 0.6766676667666766, "plano_troca": 0.0077007700770077, "plano_consulta": 0.06670667066706669, "marketplace_pedido": 0.0102010201020102, "internet_pacote_adicional": 0.0257025702570257, "sem_correspondencia": 0.024902490249024897}, "confidence": 0.4634, "input_tokens": 295, "latency_ms": 21.64159500000551} +{"id": "g0138-vas_consulta-longo_contexto-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"vas_cancelamento": 0.0008, "plano_consulta": 0.7658, "vas_consulta": 0.2299, "sem_correspondencia": 0.0035}, "confidence": 0.5906, "input_tokens": 151, "latency_ms": 20.643436999989717} +{"id": "g0138-vas_consulta-longo_contexto-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 166, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.052094790520947905, "vas_consulta": 0.6195380461953806, "plano_consulta": 0.1628837116288371, "sem_correspondencia": 0.16548345165483452}, "confidence": 0.2471, "input_tokens": 151, "latency_ms": 20.544451000006347} +{"id": "g0138-vas_consulta-longo_contexto-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao", "vas_consulta"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.3072, "cancelamento_linha": 0.0129, "conta_pagamento_confirmacao": 0.0121, "beneficios_consulta": 0.016, "conta_debito_automatico_digital": 0.0129, "marketplace_compra": 0.0129, "conta_vencimento": 0.1261, "conta_contestacao": 0.2265, "portabilidade": 0.0151, "conta_explicacao": 0.2337, "plano_consulta": 0.0125, "sem_correspondencia": 0.0121}, "confidence": 0.2921, "input_tokens": 297, "latency_ms": 21.471321999996462} +{"id": "g0138-vas_consulta-longo_contexto-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 141, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_resgate": 0.005599999999999999, "plano_consulta": 0.6151999999999999, "roaming_pacote": 0.0010999999999999998, "roaming_duvida": 0.0040999999999999995, "portabilidade": 0.006999999999999998, "vas_cancelamento": 0.04399999999999999, "vas_contratacao": 0.026199999999999994, "internet_pacote_adicional": 0.009999999999999998, "conta_explicacao": 0.0066999999999999985, "internet_problema_conexao": 0.0019999999999999996, "vas_consulta": 0.26669999999999994, "sem_correspondencia": 0.011399999999999999}, "confidence": 0.5488, "input_tokens": 294, "latency_ms": 21.479671999998118} +{"id": "g0138-vas_consulta-longo_contexto-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 145, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_vencimento": 0.0003000600120024005, "vas_contratacao": 0.00020004000800160035, "portabilidade": 0.0005001000200040008, "vas_cancelamento": 0.00020004000800160035, "conta_contestacao": 0.03640728145629126, "plano_troca": 0.0010002000400080016, "vas_consulta": 0.7234446889377877, "suporte_chip_esim": 0.00010002000400080017, "recarga_nao_creditada": 0.23124624924985, "plano_consulta": 0.0018003600720144029, "marketplace_compra": 0.00010002000400080017, "conta_segunda_via": 0.0011002200440088019, "bonus_nao_recebido": 0.00010002000400080017, "cancelamento_linha": 0.002000400080016003, "troca_numero": 0.00020004000800160035, "sem_correspondencia": 0.0013002600520104022}, "confidence": 0.7273, "input_tokens": 304, "latency_ms": 20.983487999984618} +{"id": "g0138-vas_consulta-longo_contexto-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"vas_cancelamento": 0.004200000000000001, "conta_contestacao": 0.0014000000000000002, "internet_consumo": 0.22190000000000004, "recarga_nao_creditada": 0.003500000000000001, "plano_nova_linha": 0.6678000000000001, "conta_debito_automatico_digital": 0.0013000000000000002, "vas_contratacao": 0.0015000000000000005, "suporte_configuracao": 0.007000000000000002, "plano_troca": 0.0017000000000000003, "vas_consulta": 0.03710000000000001, "recarga_realizar": 0.0013000000000000002, "fidelidade_resgate": 0.014100000000000003, "seguranca_perda_roubo": 0.017400000000000002, "plano_consulta": 0.013000000000000003, "marketplace_compra": 0.0034000000000000007, "sem_correspondencia": 0.0034000000000000007}, "confidence": 0.6118, "input_tokens": 308, "latency_ms": 22.799292999991394} +{"id": "g0138-vas_consulta-longo_contexto-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 162, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.22605478904219156, "plano_consulta": 0.04089182163567286, "marketplace_compra": 0.01209758048390322, "vas_cancelamento": 0.1816636672665467, "fidelidade_resgate": 0.012897420515896822, "reclamacao_atendimento": 0.01249750049990002, "vas_contratacao": 0.2948410317936413, "sem_correspondencia": 0.21905618876224756}, "confidence": 0.2145, "input_tokens": 247, "latency_ms": 21.435765999996192} +{"id": "g0138-vas_consulta-longo_contexto-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 144, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9999930000490003, "plano_consulta": 9.999930000490002e-07, "atendimento_humano": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9998, "input_tokens": 214, "latency_ms": 21.083427999997184} +{"id": "g0141-beneficios_consulta-informal_abreviado-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.6879000000000001, "vas_contratacao": 0.006200000000000001, "beneficios_consulta": 0.27240000000000003, "sem_correspondencia": 0.03350000000000001}, "confidence": 0.4541, "input_tokens": 141, "latency_ms": 20.59181000001331} +{"id": "g0141-beneficios_consulta-informal_abreviado-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 9.99997000009e-07, "vas_contratacao": 9.99997000009e-07, "beneficios_consulta": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 142, "latency_ms": 21.113471999996136} +{"id": "g0141-beneficios_consulta-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"seguranca_perda_roubo": 0.4579, "bonus_nao_recebido": 0.0002, "plano_nova_linha": 0.0035, "internet_pacote_adicional": 0.0005, "desconto_retencao": 0.001, "plano_consulta": 0.0018, "fidelidade_pontos": 0.0002, "vas_contratacao": 0.5188, "fidelidade_resgate": 0.0033, "conta_debito_automatico_digital": 0.0024, "parceiros_ofertas": 0.0087, "sem_correspondencia": 0.0017}, "confidence": 0.6665, "input_tokens": 295, "latency_ms": 21.559953999997106} +{"id": "g0141-beneficios_consulta-informal_abreviado-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 1.0000930086498043e-06, "plano_consulta": 1.0000930086498043e-06, "fidelidade_resgate": 1.0000930086498043e-06, "desconto_retencao": 1.0000930086498043e-06, "bonus_nao_recebido": 1.0000930086498043e-06, "vas_contratacao": 1.0000930086498043e-06, "beneficios_consulta": 0.9999929993489395, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9996, "input_tokens": 234, "latency_ms": 21.007969999999432} +{"id": "g0141-beneficios_consulta-informal_abreviado-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.0173982601739826, "bonus_nao_recebido": 0.06679332066793321, "fidelidade_pontos": 0.0015998400159984002, "vas_contratacao": 0.0007999200079992001, "plano_consulta": 0.000999900009999, "beneficios_consulta": 0.9073092690730927, "fidelidade_resgate": 0.0040995900409959, "sem_correspondencia": 0.000999900009999}, "confidence": 0.8116, "input_tokens": 233, "latency_ms": 20.8082429999763} +{"id": "g0141-beneficios_consulta-informal_abreviado-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 9.99989000120999e-07, "fidelidade_resgate": 9.99989000120999e-07, "cancelamento_linha": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "conta_vencimento": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "plano_consulta": 0.9999890001209989, "desconto_retencao": 9.99989000120999e-07, "bonus_nao_recebido": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 21.438551999978017} +{"id": "g0141-beneficios_consulta-informal_abreviado-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"portabilidade": 0.0008000800080008003, "internet_consumo": 0.0015001500150015005, "suporte_chip_esim": 0.00010001000100010004, "vas_contratacao": 0.00010001000100010004, "internet_pacote_adicional": 0.00020002000200020008, "conta_explicacao": 0.00020002000200020008, "beneficios_consulta": 0.9922992299229925, "desconto_retencao": 0.0011001100110011005, "fidelidade_resgate": 0.00030003000300030005, "vas_consulta": 0.0005000500050005002, "marketplace_compra": 0.00010001000100010004, "fidelidade_pontos": 0.0005000500050005002, "plano_consulta": 0.00040004000400040016, "conta_debito_automatico_digital": 0.00020002000200020008, "bonus_nao_recebido": 0.0008000800080008003, "sem_correspondencia": 0.0009000900090009003}, "confidence": 0.9766, "input_tokens": 296, "latency_ms": 21.102708000000803} +{"id": "g0141-beneficios_consulta-informal_abreviado-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.20097990200979904, "beneficios_consulta": 0.31936806319368066, "vas_contratacao": 0.09819018098190181, "sem_correspondencia": 0.38146185381461856}, "confidence": 0.0749, "input_tokens": 139, "latency_ms": 20.497404999986202} +{"id": "g0141-beneficios_consulta-informal_abreviado-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.0006, "vas_contratacao": 0.9977, "plano_consulta": 0.0008, "sem_correspondencia": 0.0009}, "confidence": 0.9864, "input_tokens": 140, "latency_ms": 20.480025000011892} +{"id": "g0141-beneficios_consulta-informal_abreviado-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9974000000000001, "plano_consulta": 0.0020000000000000005, "vas_contratacao": 0.00020000000000000004, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.9858, "input_tokens": 140, "latency_ms": 20.460867999986476} +{"id": "g0141-beneficios_consulta-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_consulta": 0.0076, "vas_contratacao": 0.2175, "desconto_retencao": 0.6243, "sem_correspondencia": 0.1506}, "confidence": 0.3162, "input_tokens": 139, "latency_ms": 20.59495999998262} +{"id": "g0141-beneficios_consulta-informal_abreviado-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9998859901951563, "recarga_saldo": 1.0000860073966356e-06, "conta_segunda_via": 1.0000860073966356e-06, "suporte_sem_sinal": 1.0000860073966356e-06, "bonus_nao_recebido": 1.0000860073966356e-06, "vas_contratacao": 1.0000860073966356e-06, "fidelidade_resgate": 1.0000860073966356e-06, "roaming_duvida": 1.0000860073966356e-06, "desconto_retencao": 1.0000860073966356e-06, "negociacao_religacao": 1.0000860073966356e-06, "vas_consulta": 1.0000860073966356e-06, "portabilidade": 1.0000860073966356e-06, "plano_consulta": 0.00010000860073966358, "troca_numero": 1.0000860073966356e-06, "fidelidade_pontos": 1.0000860073966356e-06, "sem_correspondencia": 1.0000860073966356e-06}, "confidence": 0.9994, "input_tokens": 294, "latency_ms": 22.183652000023812} +{"id": "g0142-beneficios_consulta-erros_digitacao-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9999970000090003, "vas_contratacao": 9.999970000090002e-07, "plano_consulta": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 133, "latency_ms": 20.6658460000142} +{"id": "g0142-beneficios_consulta-erros_digitacao-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.0009998990101999698, "desconto_retencao": 9.9989901019997e-05, "vas_contratacao": 0.99779922227855, "fidelidade_resgate": 9.9989901019997e-05, "beneficios_consulta": 0.000199979802039994, "bonus_nao_recebido": 9.9989901019997e-05, "fidelidade_pontos": 9.998990101999698e-07, "sem_correspondencia": 0.0006999293071399789}, "confidence": 0.9913, "input_tokens": 226, "latency_ms": 21.279778000007354} +{"id": "g0142-beneficios_consulta-erros_digitacao-02-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.010701070107010702, "fidelidade_resgate": 0.00030003000300030005, "beneficios_consulta": 0.8799879987998801, "marketplace_pedido": 0.0006000600060006001, "internet_pacote_adicional": 0.00010001000100010003, "fidelidade_pontos": 0.0015001500150015003, "desconto_retencao": 0.005500550055005501, "vas_contratacao": 0.04480448044804481, "roaming_cobranca": 0.00010001000100010003, "bonus_nao_recebido": 0.0029002900290029006, "plano_troca": 0.05280528052805281, "sem_correspondencia": 0.0007000700070007002}, "confidence": 0.7889, "input_tokens": 288, "latency_ms": 21.120892999988428} +{"id": "g0142-beneficios_consulta-erros_digitacao-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9999970000090003, "plano_consulta": 9.999970000090002e-07, "vas_contratacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 131, "latency_ms": 20.788307999993094} +{"id": "g0142-beneficios_consulta-erros_digitacao-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.07000700070007002, "vas_contratacao": 0.6252625262526252, "beneficios_consulta": 0.1318131813181318, "sem_correspondencia": 0.17291729172917292}, "confidence": 0.2423, "input_tokens": 128, "latency_ms": 20.187859999992952} +{"id": "g0142-beneficios_consulta-erros_digitacao-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0008, "plano_consulta": 0.0298, "beneficios_consulta": 0.9684, "sem_correspondencia": 0.001}, "confidence": 0.8929, "input_tokens": 132, "latency_ms": 21.559501000012915} +{"id": "g0142-beneficios_consulta-erros_digitacao-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0006999272075704127, "roaming_duvida": 9.998960108148754e-05, "parceiros_ofertas": 0.0002999688032444626, "reclamacao_atendimento": 0.0006999272075704127, "marketplace_compra": 9.998960108148754e-05, "recarga_realizar": 9.998960108148754e-07, "suporte_sem_sinal": 9.998960108148754e-07, "vas_consulta": 0.9507011270827834, "internet_problema_conexao": 9.998960108148754e-07, "plano_consulta": 0.047295081311543606, "vas_contratacao": 9.998960108148754e-05, "sem_correspondencia": 9.998960108148754e-07}, "confidence": 0.9166, "input_tokens": 279, "latency_ms": 22.23021200001085} +{"id": "g0142-beneficios_consulta-erros_digitacao-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.008199163685304099, "bonus_nao_recebido": 0.00029996940312088165, "fidelidade_pontos": 9.998980104029389e-05, "vas_contratacao": 9.998980104029389e-05, "roaming_cobranca": 9.998980104029388e-07, "plano_consulta": 0.7950189080713768, "fidelidade_resgate": 0.0009998980104029389, "seguranca_perda_roubo": 9.998980104029389e-05, "conta_explicacao": 0.006299357465538515, "desconto_retencao": 9.998980104029389e-05, "beneficios_consulta": 9.998980104029388e-07, "sem_correspondencia": 0.18878074436407485}, "confidence": 0.7663, "input_tokens": 282, "latency_ms": 21.4999420000197} +{"id": "g0142-beneficios_consulta-erros_digitacao-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.17650000000000002, "seguranca_perda_roubo": 0.00040000000000000013, "desconto_retencao": 0.00040000000000000013, "vas_contratacao": 0.00040000000000000013, "recarga_nao_creditada": 0.00040000000000000013, "negociacao_religacao": 0.00040000000000000013, "beneficios_consulta": 0.8033000000000002, "bonus_nao_recebido": 0.0017000000000000003, "fidelidade_resgate": 0.0005000000000000001, "troca_numero": 0.00040000000000000013, "cancelamento_linha": 0.0005000000000000001, "fidelidade_pontos": 0.00040000000000000013, "vas_consulta": 0.013100000000000004, "plano_consulta": 0.0006000000000000001, "conta_vencimento": 0.0005000000000000001, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.7865, "input_tokens": 284, "latency_ms": 21.679454000008036} +{"id": "g0142-beneficios_consulta-erros_digitacao-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_cancelamento": 9.999850002249975e-07, "recarga_realizar": 9.999850002249975e-07, "atendimento_humano": 9.999850002249975e-07, "vas_contratacao": 9.999850002249975e-07, "beneficios_consulta": 0.9999850002249976, "plano_consulta": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "suporte_sem_sinal": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 21.70243099999425} +{"id": "g0142-beneficios_consulta-erros_digitacao-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_configuracao": 0.0012001200120012002, "bonus_nao_recebido": 0.0004000400040004001, "marketplace_pedido": 0.022602260226022602, "vas_contratacao": 0.003200320032003201, "fidelidade_resgate": 0.0004000400040004001, "roaming_cobranca": 0.0006000600060006001, "desconto_retencao": 0.0004000400040004001, "plano_consulta": 0.9510951095109511, "fidelidade_pontos": 0.0017001700170017002, "suporte_chip_esim": 0.0006000600060006001, "conta_debito_automatico_digital": 0.0004000400040004001, "conta_contestacao": 0.0004000400040004001, "cancelamento_linha": 0.0015001500150015003, "beneficios_consulta": 0.009800980098009802, "reclamacao_atendimento": 0.0004000400040004001, "sem_correspondencia": 0.005300530053005301}, "confidence": 0.8984, "input_tokens": 285, "latency_ms": 21.733411000013803} +{"id": "g0142-beneficios_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 9.999890001209992e-07, "fidelidade_resgate": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "plano_consulta": 0.9999890001209991, "atendimento_humano": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 269, "latency_ms": 22.293954000019767} +{"id": "g0145-beneficios_consulta-longo_contexto-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 219, "length_bucket": "longo"}, "pred": "plano_consulta", "probabilities": {"vas_contratacao": 0.0037, "beneficios_consulta": 0.0601, "plano_consulta": 0.761, "sem_correspondencia": 0.1752}, "confidence": 0.4931, "input_tokens": 165, "latency_ms": 21.636393000022736} +{"id": "g0145-beneficios_consulta-longo_contexto-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 199, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 1.000093008649804e-06, "beneficios_consulta": 0.9999929993489393, "bonus_nao_recebido": 1.000093008649804e-06, "vas_contratacao": 1.000093008649804e-06, "fidelidade_pontos": 1.000093008649804e-06, "desconto_retencao": 1.000093008649804e-06, "fidelidade_resgate": 1.000093008649804e-06, "sem_correspondencia": 1.000093008649804e-06}, "confidence": 0.9997, "input_tokens": 256, "latency_ms": 20.8916060000206} +{"id": "g0145-beneficios_consulta-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"fidelidade_pontos": 9.99994000036e-07, "fidelidade_resgate": 9.99994000036e-07, "desconto_retencao": 9.99994000036e-07, "plano_consulta": 9.999940000360002e-05, "vas_contratacao": 0.9998940006359964, "bonus_nao_recebido": 9.99994000036e-07, "roaming_cobranca": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9992, "input_tokens": 259, "latency_ms": 21.542044999989685} +{"id": "g0145-beneficios_consulta-longo_contexto-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 181, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 9.999970000090002e-07, "beneficios_consulta": 0.9999970000090003, "plano_consulta": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 159, "latency_ms": 20.76719699999785} +{"id": "g0145-beneficios_consulta-longo_contexto-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 224, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"cadastro_atualizacao": 9.999850002249975e-07, "vas_contratacao": 9.999850002249975e-07, "negociacao_religacao": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "beneficios_consulta": 0.9999850002249976, "desconto_retencao": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "conta_segunda_via": 9.999850002249975e-07, "internet_pacote_adicional": 9.999850002249975e-07, "internet_problema_conexao": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "plano_consulta": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 321, "latency_ms": 22.34938899999861} +{"id": "g0145-beneficios_consulta-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.652034796520348, "vas_contratacao": 0.27607239276072393, "desconto_retencao": 0.0161983801619838, "sem_correspondencia": 0.055694430556944306}, "confidence": 0.3784, "input_tokens": 156, "latency_ms": 20.585559000011244} +{"id": "g0145-beneficios_consulta-longo_contexto-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 185, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.032296770322967704, "fidelidade_pontos": 0.00029997000299970003, "desconto_retencao": 0.0038996100389961, "beneficios_consulta": 0.006999300069993001, "vas_contratacao": 0.9463053694630538, "bonus_nao_recebido": 0.0064993500649935, "fidelidade_resgate": 0.0005999400059994001, "sem_correspondencia": 0.0030996900309969004}, "confidence": 0.8669, "input_tokens": 254, "latency_ms": 20.9203299999956} +{"id": "g0145-beneficios_consulta-longo_contexto-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9990000000000001, "plano_consulta": 0.00030000000000000003, "desconto_retencao": 0.00030000000000000003, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.9936, "input_tokens": 160, "latency_ms": 19.922732999987147} +{"id": "g0145-beneficios_consulta-longo_contexto-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 188, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.0067, "beneficios_consulta": 0.9871, "vas_contratacao": 0.0003, "sem_correspondencia": 0.0059}, "confidence": 0.9429, "input_tokens": 157, "latency_ms": 20.434510000001183} +{"id": "g0145-beneficios_consulta-longo_contexto-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 186, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "beneficios_consulta": 0.9999890001209993, "vas_contratacao": 9.999890001209994e-07, "atendimento_humano": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 21.5824189999978} +{"id": "g0145-beneficios_consulta-longo_contexto-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"plano_nova_linha": 0.0021997800219978004, "plano_consulta": 0.0007999200079992001, "fidelidade_pontos": 0.0005999400059994001, "parceiros_ofertas": 0.4009599040095991, "internet_problema_conexao": 0.030096990300969902, "fidelidade_resgate": 0.0005999400059994001, "beneficios_consulta": 0.19538046195380462, "internet_pacote_adicional": 0.0060993900609939014, "bonus_nao_recebido": 0.0013998600139986002, "vas_contratacao": 0.0091990800919908, "conta_debito_automatico_digital": 0.33756624337566243, "desconto_retencao": 0.0017998200179982, "atendimento_humano": 0.0005999400059994001, "seguranca_fraude": 0.0027997200279972004, "recarga_nao_creditada": 0.007899210078992101, "sem_correspondencia": 0.001999800019998}, "confidence": 0.5126, "input_tokens": 313, "latency_ms": 22.009314000001723} +{"id": "g0145-beneficios_consulta-longo_contexto-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["vas_contratacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 197, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0954, "beneficios_consulta": 0.891, "plano_consulta": 0.0131, "sem_correspondencia": 0.0005}, "confidence": 0.7204, "input_tokens": 158, "latency_ms": 20.65355900001009} +{"id": "g0149-desconto_retencao-erros_digitacao-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"negociacao_divida": 9.999860001959973e-07, "fidelidade_resgate": 0.9979860281956053, "vas_contratacao": 9.999860001959973e-07, "plano_troca": 9.999860001959973e-07, "suporte_configuracao": 9.999860001959973e-07, "internet_problema_conexao": 9.999860001959973e-07, "conta_segunda_via": 9.999860001959973e-07, "fidelidade_pontos": 9.999860001959973e-07, "bonus_nao_recebido": 9.999860001959973e-07, "negociacao_religacao": 9.999860001959973e-07, "beneficios_consulta": 9.999860001959973e-07, "vas_consulta": 9.999860001959973e-07, "desconto_retencao": 0.0019999720003919946, "conta_contestacao": 9.999860001959973e-07, "cancelamento_linha": 9.999860001959973e-07, "sem_correspondencia": 9.999860001959973e-07}, "confidence": 0.9948, "input_tokens": 298, "latency_ms": 21.795825999987528} +{"id": "g0149-desconto_retencao-erros_digitacao-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "desconto_retencao": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 21.258406000015384} +{"id": "g0149-desconto_retencao-erros_digitacao-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.0331033103310331, "negociacao_divida": 0.0027002700270027003, "plano_troca": 0.007900790079007902, "desconto_retencao": 0.059505950595059504, "cancelamento_linha": 0.4162416241624162, "beneficios_consulta": 0.0054005400540054005, "fidelidade_resgate": 0.009000900090009, "sem_correspondencia": 0.4661466146614662}, "confidence": 0.4582, "input_tokens": 229, "latency_ms": 21.903420000001006} +{"id": "g0149-desconto_retencao-erros_digitacao-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 9.99997000009e-07, "plano_troca": 9.99997000009e-07, "desconto_retencao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9999, "input_tokens": 142, "latency_ms": 20.732955999989144} +{"id": "g0149-desconto_retencao-erros_digitacao-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.014601460146014605, "marketplace_pedido": 0.018601860186018605, "desconto_retencao": 0.49384938493849395, "plano_troca": 0.00010001000100010004, "recarga_realizar": 0.00020002000200020008, "seguranca_fraude": 0.00020002000200020008, "internet_problema_conexao": 0.00020002000200020008, "conta_pagamento_confirmacao": 0.00010001000100010004, "fidelidade_pontos": 0.3447344734473448, "bonus_nao_recebido": 0.10031003100310033, "suporte_configuracao": 0.00020002000200020008, "cancelamento_linha": 0.00010001000100010004, "conta_vencimento": 0.00020002000200020008, "beneficios_consulta": 0.00020002000200020008, "fidelidade_resgate": 0.021902190219021907, "sem_correspondencia": 0.0045004500450045015}, "confidence": 0.5656, "input_tokens": 298, "latency_ms": 22.795542000011437} +{"id": "g0149-desconto_retencao-erros_digitacao-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.5822582258225824, "desconto_retencao": 0.0030003000300030005, "fidelidade_resgate": 0.007400740074007402, "parceiros_ofertas": 0.33173317331733176, "cancelamento_linha": 0.00010001000100010003, "internet_consumo": 0.00030003000300030005, "recarga_nao_creditada": 0.00030003000300030005, "beneficios_consulta": 0.07170717071707171, "fidelidade_pontos": 0.0006000600060006001, "bonus_nao_recebido": 0.00020002000200020005, "plano_troca": 0.00010001000100010003, "sem_correspondencia": 0.0023002300230023005}, "confidence": 0.6172, "input_tokens": 279, "latency_ms": 22.23474299998429} +{"id": "g0149-desconto_retencao-erros_digitacao-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9998980002039995, "plano_troca": 9.999980000039998e-07, "cancelamento_linha": 9.999980000039998e-07, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.9989, "input_tokens": 139, "latency_ms": 20.592660999994905} +{"id": "g0149-desconto_retencao-erros_digitacao-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 90, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9999970000090003, "plano_troca": 9.999970000090002e-07, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 140, "latency_ms": 20.639428999999154} +{"id": "g0149-desconto_retencao-erros_digitacao-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.005699999999999999, "desconto_retencao": 0.9784999999999998, "cancelamento_linha": 0.005699999999999999, "sem_correspondencia": 0.010099999999999998}, "confidence": 0.9086, "input_tokens": 145, "latency_ms": 21.097287000003462} +{"id": "g0149-desconto_retencao-erros_digitacao-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.00010001950380324163, "desconto_retencao": 0.0005000975190162082, "fidelidade_resgate": 0.0012002340456388995, "cancelamento_linha": 1.0001950380324161e-06, "vas_consulta": 0.00010001950380324163, "plano_troca": 1.0001950380324161e-06, "fidelidade_pontos": 0.9976945504373352, "conta_debito_automatico_digital": 1.0001950380324161e-06, "negociacao_divida": 1.0001950380324161e-06, "suporte_configuracao": 1.0001950380324161e-06, "bonus_nao_recebido": 0.00030005851140972486, "sem_correspondencia": 0.00010001950380324163}, "confidence": 0.9915, "input_tokens": 284, "latency_ms": 21.798676999992495} +{"id": "g0149-desconto_retencao-erros_digitacao-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"bonus_nao_recebido": 0.050700000000000016, "beneficios_consulta": 0.031400000000000004, "roaming_pacote": 0.00030000000000000003, "cancelamento_linha": 0.08460000000000001, "portabilidade": 0.0005000000000000001, "fidelidade_pontos": 0.0017000000000000003, "plano_troca": 0.00040000000000000013, "marketplace_compra": 0.0006000000000000001, "negociacao_divida": 0.10530000000000003, "cadastro_atualizacao": 0.00030000000000000003, "desconto_retencao": 0.15810000000000002, "conta_explicacao": 0.4503000000000001, "fidelidade_resgate": 0.11210000000000003, "conta_segunda_via": 0.00030000000000000003, "conta_debito_automatico_digital": 0.00030000000000000003, "sem_correspondencia": 0.0031000000000000008}, "confidence": 0.4042, "input_tokens": 294, "latency_ms": 22.16070399998671} +{"id": "g0149-desconto_retencao-erros_digitacao-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.0078999684001264, "fidelidade_pontos": 9.999960000159999e-07, "beneficios_consulta": 9.999960000159999e-07, "desconto_retencao": 0.9917960328158686, "plano_troca": 9.999960000159999e-07, "fidelidade_resgate": 0.00019999920000319998, "cancelamento_linha": 9.999960000159999e-07, "sem_correspondencia": 9.999960000159999e-05}, "confidence": 0.9764, "input_tokens": 230, "latency_ms": 20.99268900002471} +{"id": "g0151-desconto_retencao-emocional-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.10998900109989002, "conta_explicacao": 0.0018998100189981002, "bonus_nao_recebido": 0.012398760123987601, "negociacao_divida": 0.0040995900409959, "fidelidade_pontos": 0.0073992600739926015, "beneficios_consulta": 0.006799320067993201, "conta_debito_automatico_digital": 0.00039996000399960006, "cancelamento_linha": 0.0018998100189981002, "plano_troca": 0.00019998000199980003, "desconto_retencao": 0.851914808519148, "cadastro_atualizacao": 0.00019998000199980003, "sem_correspondencia": 0.0027997200279972004}, "confidence": 0.7695, "input_tokens": 296, "latency_ms": 20.98807799998781} +{"id": "g0151-desconto_retencao-emocional-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.29800000000000004, "bonus_nao_recebido": 0.018900000000000004, "plano_troca": 0.0009000000000000001, "beneficios_consulta": 0.015200000000000002, "cancelamento_linha": 0.009300000000000001, "negociacao_divida": 0.0022000000000000006, "desconto_retencao": 0.5745000000000001, "roaming_pacote": 0.0034000000000000002, "marketplace_compra": 0.008300000000000002, "fidelidade_pontos": 0.04410000000000001, "conta_pagamento_confirmacao": 0.0007000000000000001, "sem_correspondencia": 0.024500000000000004}, "confidence": 0.5275, "input_tokens": 283, "latency_ms": 21.673857999985557} +{"id": "g0151-desconto_retencao-emocional-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 1.0002940864614196e-06, "parceiros_ofertas": 0.0009002646778152777, "beneficios_consulta": 1.0002940864614196e-06, "desconto_retencao": 0.998393527697143, "bonus_nao_recebido": 1.0002940864614196e-06, "fidelidade_resgate": 0.00010002940864614198, "roaming_duvida": 1.0002940864614196e-06, "fidelidade_pontos": 1.0002940864614196e-06, "plano_troca": 1.0002940864614196e-06, "conta_contestacao": 0.0004001176345845679, "cancelamento_linha": 0.00010002940864614198, "sem_correspondencia": 0.00010002940864614198}, "confidence": 0.9933, "input_tokens": 295, "latency_ms": 21.573549999999386} +{"id": "g0151-desconto_retencao-emocional-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0608, "bonus_nao_recebido": 0.0023, "fidelidade_pontos": 0.0033, "cancelamento_linha": 0.3096, "desconto_retencao": 0.0151, "beneficios_consulta": 0.0027, "reclamacao_atendimento": 0.007, "negociacao_divida": 0.0047, "recarga_realizar": 0.001, "internet_pacote_adicional": 0.005, "fidelidade_resgate": 0.001, "sem_correspondencia": 0.5875}, "confidence": 0.5741, "input_tokens": 284, "latency_ms": 21.619397999984358} +{"id": "g0151-desconto_retencao-emocional-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.0158, "plano_troca": 0.0126, "beneficios_consulta": 0.0067, "cancelamento_linha": 0.001, "negociacao_divida": 0.0125, "fidelidade_resgate": 0.0055, "desconto_retencao": 0.939, "sem_correspondencia": 0.0069}, "confidence": 0.8376, "input_tokens": 233, "latency_ms": 21.258015000000796} +{"id": "g0151-desconto_retencao-emocional-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"vas_cancelamento": 9.999950000249998e-07, "beneficios_consulta": 9.999950000249998e-07, "bonus_nao_recebido": 0.0002999985000074999, "desconto_retencao": 0.9786951065244673, "fidelidade_resgate": 0.0011999940000299997, "conta_vencimento": 9.999950000249998e-07, "negociacao_divida": 9.999950000249998e-07, "marketplace_pedido": 0.00019999900000499998, "fidelidade_pontos": 0.019099904500477497, "cancelamento_linha": 9.999950000249999e-05, "plano_troca": 9.999950000249998e-07, "sem_correspondencia": 0.00039999800000999996}, "confidence": 0.9545, "input_tokens": 283, "latency_ms": 21.61891299999752} +{"id": "g0151-desconto_retencao-emocional-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_divida": 0.010900000000000002, "cancelamento_linha": 0.0029000000000000002, "roaming_cobranca": 0.7763000000000001, "plano_troca": 0.0011000000000000003, "fidelidade_pontos": 0.0004000000000000001, "desconto_retencao": 0.20250000000000004, "suporte_sem_sinal": 0.00030000000000000003, "beneficios_consulta": 0.0020000000000000005, "negociacao_religacao": 0.0022000000000000006, "fidelidade_resgate": 0.0004000000000000001, "bonus_nao_recebido": 0.0006000000000000001, "sem_correspondencia": 0.0004000000000000001}, "confidence": 0.7441, "input_tokens": 297, "latency_ms": 21.707706000000826} +{"id": "g0151-desconto_retencao-emocional-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.0002000176015489363, "roaming_pacote": 1.0000880077446813e-06, "vas_cancelamento": 1.0000880077446813e-06, "conta_pagamento_confirmacao": 1.0000880077446813e-06, "suporte_configuracao": 1.0000880077446813e-06, "fidelidade_pontos": 1.0000880077446813e-06, "fidelidade_resgate": 1.0000880077446813e-06, "desconto_retencao": 0.9994879549400345, "beneficios_consulta": 0.00010000880077446815, "troca_numero": 1.0000880077446813e-06, "roaming_cobranca": 1.0000880077446813e-06, "negociacao_divida": 1.0000880077446813e-06, "plano_troca": 1.0000880077446813e-06, "cancelamento_linha": 1.0000880077446813e-06, "seguranca_fraude": 1.0000880077446813e-06, "sem_correspondencia": 0.0002000176015489363}, "confidence": 0.9977, "input_tokens": 290, "latency_ms": 21.904231000007712} +{"id": "g0151-desconto_retencao-emocional-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0014001400140014, "plano_troca": 0.0003000300030003, "desconto_retencao": 0.0092009200920092, "sem_correspondencia": 0.989098909890989}, "confidence": 0.9523, "input_tokens": 139, "latency_ms": 24.99463000000901} +{"id": "g0151-desconto_retencao-emocional-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9999970000090003, "plano_troca": 9.999970000090002e-07, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9997, "input_tokens": 147, "latency_ms": 21.75414100000239} +{"id": "g0151-desconto_retencao-emocional-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9940000000000001, "plano_troca": 0.0033000000000000004, "cancelamento_linha": 0.0013000000000000002, "sem_correspondencia": 0.0014000000000000002}, "confidence": 0.9691, "input_tokens": 136, "latency_ms": 21.40775999998823} +{"id": "g0151-desconto_retencao-emocional-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 9.998980104029389e-05, "plano_troca": 9.998980104029388e-07, "fidelidade_pontos": 0.00019997960208058778, "cancelamento_linha": 0.00029996940312088165, "beneficios_consulta": 9.998980104029389e-05, "negociacao_divida": 9.998980104029388e-07, "desconto_retencao": 0.9991980817956567, "sem_correspondencia": 9.998980104029389e-05}, "confidence": 0.9967, "input_tokens": 228, "latency_ms": 26.926155000012386} +{"id": "g0152-desconto_retencao-longo_contexto-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 286, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 1.0000970094099127e-06, "plano_troca": 1.0000970094099127e-06, "desconto_retencao": 0.9999969997089718, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9992, "input_tokens": 176, "latency_ms": 25.612742999982174} +{"id": "g0152-desconto_retencao-longo_contexto-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 212, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"parceiros_ofertas": 0.009100910091009102, "roaming_cobranca": 0.0337033703370337, "negociacao_divida": 0.0012001200120012, "desconto_retencao": 0.058105810581058105, "bonus_nao_recebido": 0.0035003500350035003, "fidelidade_pontos": 0.0012001200120012, "plano_nova_linha": 0.1475147514751475, "plano_troca": 0.3581358135813581, "fidelidade_resgate": 0.0019001900190019003, "cancelamento_linha": 0.056205620562056205, "beneficios_consulta": 0.0008000800080008001, "sem_correspondencia": 0.3286328632863286}, "confidence": 0.3749, "input_tokens": 307, "latency_ms": 28.385066999987885} +{"id": "g0152-desconto_retencao-longo_contexto-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9966003399660034, "plano_troca": 0.0004999500049995, "cancelamento_linha": 0.0005999400059994001, "sem_correspondencia": 0.0022997700229977}, "confidence": 0.982, "input_tokens": 165, "latency_ms": 24.473247000003084} +{"id": "g0152-desconto_retencao-longo_contexto-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0018, "desconto_retencao": 0.9952, "cancelamento_linha": 0.0014, "sem_correspondencia": 0.0016}, "confidence": 0.9744, "input_tokens": 165, "latency_ms": 21.07672100001423} +{"id": "g0152-desconto_retencao-longo_contexto-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_pontos": 0.0066, "beneficios_consulta": 0.0017, "bonus_nao_recebido": 0.0019, "atendimento_humano": 0.0014, "troca_numero": 0.0007, "negociacao_divida": 0.0007, "cancelamento_linha": 0.0021, "fidelidade_resgate": 0.0014, "internet_consumo": 0.0038, "plano_troca": 0.977, "internet_problema_conexao": 0.0008, "sem_correspondencia": 0.0019}, "confidence": 0.9359, "input_tokens": 287, "latency_ms": 21.89158199999497} +{"id": "g0152-desconto_retencao-longo_contexto-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 135, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.0018, "negociacao_divida": 0.0005, "beneficios_consulta": 0.0007, "desconto_retencao": 0.4881, "fidelidade_pontos": 0.0025, "plano_troca": 0.0021, "cancelamento_linha": 0.5036, "sem_correspondencia": 0.0007}, "confidence": 0.6397, "input_tokens": 241, "latency_ms": 21.116331000001765} +{"id": "g0152-desconto_retencao-longo_contexto-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9985001499850016, "plano_troca": 0.00029997000299970003, "cancelamento_linha": 0.00039996000399960006, "sem_correspondencia": 0.0007999200079992001}, "confidence": 0.9913, "input_tokens": 146, "latency_ms": 20.894552999976668} +{"id": "g0152-desconto_retencao-longo_contexto-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 161, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.0046995300469953, "plano_troca": 0.0052994700529947, "beneficios_consulta": 0.006399360063993601, "cancelamento_linha": 0.0004999500049995, "desconto_retencao": 0.9679032096790321, "fidelidade_resgate": 0.013598640135986401, "negociacao_divida": 0.0005999400059994001, "sem_correspondencia": 0.000999900009999}, "confidence": 0.9086, "input_tokens": 245, "latency_ms": 20.92214000001036} +{"id": "g0152-desconto_retencao-longo_contexto-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9323885769148068, "negociacao_divida": 1.0000950090258573e-06, "fidelidade_pontos": 1.0000950090258573e-06, "beneficios_consulta": 1.0000950090258573e-06, "desconto_retencao": 0.06750641310924538, "fidelidade_resgate": 0.00010000950090258574, "cancelamento_linha": 1.0000950090258573e-06, "sem_correspondencia": 1.0000950090258573e-06}, "confidence": 0.8803, "input_tokens": 231, "latency_ms": 21.255409000019654} +{"id": "g0152-desconto_retencao-longo_contexto-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 138, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.00020002000200020005, "desconto_retencao": 0.9894989498949895, "negociacao_divida": 0.00020002000200020005, "beneficios_consulta": 0.0009000900090009002, "plano_troca": 0.004700470047004701, "fidelidade_resgate": 0.003700370037003701, "fidelidade_pontos": 0.0004000400040004001, "sem_correspondencia": 0.0004000400040004001}, "confidence": 0.965, "input_tokens": 235, "latency_ms": 20.994353999981286} +{"id": "g0152-desconto_retencao-longo_contexto-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0035, "cancelamento_linha": 0.0002, "desconto_retencao": 0.9957, "sem_correspondencia": 0.0006}, "confidence": 0.9785, "input_tokens": 156, "latency_ms": 20.617219000001796} +{"id": "g0152-desconto_retencao-longo_contexto-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 130, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 0.0002, "desconto_retencao": 0.0048, "cancelamento_linha": 0.9943, "sem_correspondencia": 0.0007}, "confidence": 0.9726, "input_tokens": 146, "latency_ms": 20.640817000014522} +{"id": "g0155-fidelidade_pontos-informal_abreviado-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "fidelidade_pontos": 0.9999850002249971, "fidelidade_resgate": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 311, "latency_ms": 22.13839800000983} +{"id": "g0155-fidelidade_pontos-informal_abreviado-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.5773577357735774, "fidelidade_resgate": 0.14001400140014003, "desconto_retencao": 0.045404540454045406, "bonus_nao_recebido": 0.11701170117011701, "beneficios_consulta": 0.008500850085008501, "recarga_saldo": 0.0124012401240124, "conta_vencimento": 0.020802080208020803, "sem_correspondencia": 0.0785078507850785}, "confidence": 0.3463, "input_tokens": 236, "latency_ms": 20.940502999991395} +{"id": "g0155-fidelidade_pontos-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"fidelidade_resgate": 0.19978002199780023, "recarga_saldo": 0.759024097590241, "beneficios_consulta": 0.006799320067993201, "sem_correspondencia": 0.034396560343965606}, "confidence": 0.5089, "input_tokens": 157, "latency_ms": 20.388351000008242} +{"id": "g0155-fidelidade_pontos-informal_abreviado-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0029997000299970002, "bonus_nao_recebido": 0.0044995500449955, "reclamacao_atendimento": 0.0017998200179982, "troca_numero": 0.0017998200179982, "plano_troca": 0.0016998300169983002, "desconto_retencao": 0.29947005299470053, "recarga_saldo": 0.008799120087991202, "beneficios_consulta": 0.0016998300169983002, "internet_consumo": 0.0016998300169983002, "cancelamento_linha": 0.0013998600139986002, "fidelidade_pontos": 0.6723327667233276, "sem_correspondencia": 0.0017998200179982}, "confidence": 0.6834, "input_tokens": 286, "latency_ms": 21.3286429999755} +{"id": "g0155-fidelidade_pontos-informal_abreviado-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "fidelidade_pontos": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 242, "latency_ms": 20.811508000008416} +{"id": "g0155-fidelidade_pontos-informal_abreviado-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_configuracao": 1.0000900081007289e-06, "bonus_nao_recebido": 0.0001000090008100729, "conta_explicacao": 0.0001000090008100729, "vas_cancelamento": 1.0000900081007289e-06, "beneficios_consulta": 1.0000900081007289e-06, "fidelidade_pontos": 0.9983898550869578, "roaming_pacote": 1.0000900081007289e-06, "suporte_chip_esim": 1.0000900081007289e-06, "desconto_retencao": 1.0000900081007289e-06, "seguranca_perda_roubo": 1.0000900081007289e-06, "cadastro_atualizacao": 1.0000900081007289e-06, "roaming_cobranca": 1.0000900081007289e-06, "fidelidade_resgate": 0.001100099008910802, "conta_segunda_via": 1.0000900081007289e-06, "recarga_saldo": 0.0002000180016201458, "sem_correspondencia": 0.0001000090008100729}, "confidence": 0.9944, "input_tokens": 306, "latency_ms": 21.918543999987605} +{"id": "g0155-fidelidade_pontos-informal_abreviado-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"cancelamento_linha": 9.99986000195997e-07, "troca_numero": 9.99986000195997e-07, "bonus_nao_recebido": 9.99986000195997e-07, "conta_vencimento": 9.99986000195997e-07, "fidelidade_pontos": 0.9998860015959775, "suporte_sem_sinal": 9.99986000195997e-07, "recarga_saldo": 9.99986000195997e-07, "seguranca_perda_roubo": 9.99986000195997e-07, "reclamacao_atendimento": 9.99986000195997e-07, "beneficios_consulta": 9.99986000195997e-07, "desconto_retencao": 9.99986000195997e-07, "vas_cancelamento": 9.99986000195997e-07, "negociacao_divida": 9.99986000195997e-07, "negociacao_religacao": 9.99986000195997e-07, "fidelidade_resgate": 9.999860001959971e-05, "sem_correspondencia": 9.99986000195997e-07}, "confidence": 0.9997, "input_tokens": 303, "latency_ms": 21.87418100001537} +{"id": "g0155-fidelidade_pontos-informal_abreviado-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 9.999930000489998e-07, "fidelidade_resgate": 9.999930000489998e-07, "roaming_pacote": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "beneficios_consulta": 9.999930000489998e-07, "fidelidade_pontos": 0.9999930000489998, "bonus_nao_recebido": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 235, "latency_ms": 21.683863999982123} +{"id": "g0155-fidelidade_pontos-informal_abreviado-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.0011001100110011003, "recarga_saldo": 0.00040004000400040005, "fidelidade_resgate": 0.001000100010001, "recarga_realizar": 0.0003000300030003, "desconto_retencao": 0.0034003400340034003, "fidelidade_pontos": 0.9824982498249826, "beneficios_consulta": 0.0003000300030003, "sem_correspondencia": 0.011001100110011}, "confidence": 0.9475, "input_tokens": 244, "latency_ms": 21.52683200000638} +{"id": "g0155-fidelidade_pontos-informal_abreviado-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "suporte_sem_sinal": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "fidelidade_pontos": 0.9999850002249971, "negociacao_religacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 22.00182599997902} +{"id": "g0155-fidelidade_pontos-informal_abreviado-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.001, "internet_pacote_adicional": 0.0006, "vas_contratacao": 0.0007, "desconto_retencao": 0.0006, "fidelidade_resgate": 0.0007, "conta_debito_automatico_digital": 0.0006, "fidelidade_pontos": 0.9901, "beneficios_consulta": 0.0007, "recarga_saldo": 0.0006, "roaming_cobranca": 0.0006, "bonus_nao_recebido": 0.0012, "sem_correspondencia": 0.0026}, "confidence": 0.9686, "input_tokens": 299, "latency_ms": 21.431684999981826} +{"id": "g0155-fidelidade_pontos-informal_abreviado-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_contestacao": 1.0001940376433027e-06, "recarga_saldo": 0.00030005821129299083, "recarga_nao_creditada": 0.00010001940376433028, "bonus_nao_recebido": 0.00010001940376433028, "plano_nova_linha": 1.0001940376433027e-06, "vas_cancelamento": 1.0001940376433027e-06, "fidelidade_resgate": 0.00030005821129299083, "beneficios_consulta": 1.0001940376433027e-06, "desconto_retencao": 1.0001940376433027e-06, "suporte_chip_esim": 1.0001940376433027e-06, "fidelidade_pontos": 0.9989938047981309, "sem_correspondencia": 0.00020003880752866057}, "confidence": 0.9952, "input_tokens": 301, "latency_ms": 21.454675999990513} +{"id": "g0159-fidelidade_pontos-longo_contexto-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"internet_pacote_adicional": 9.999890001209987e-07, "conta_explicacao": 9.999890001209987e-07, "recarga_realizar": 9.999890001209987e-07, "fidelidade_resgate": 9.999890001209987e-07, "recarga_saldo": 9.999890001209987e-07, "negociacao_divida": 9.999890001209987e-07, "bonus_nao_recebido": 9.999890001209987e-07, "seguranca_fraude": 9.999890001209987e-07, "beneficios_consulta": 9.999890001209987e-07, "desconto_retencao": 9.999890001209987e-07, "fidelidade_pontos": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 332, "latency_ms": 22.069479999998975} +{"id": "g0159-fidelidade_pontos-longo_contexto-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.00019998000199980009, "fidelidade_pontos": 0.9917008299170086, "desconto_retencao": 0.00019998000199980009, "plano_consulta": 0.00019998000199980009, "fidelidade_resgate": 0.0033996600339966008, "bonus_nao_recebido": 0.003099690030996901, "recarga_saldo": 0.0002999700029997001, "sem_correspondencia": 0.0008999100089991003}, "confidence": 0.9718, "input_tokens": 260, "latency_ms": 21.389937999998665} +{"id": "g0159-fidelidade_pontos-longo_contexto-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 200, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 1.0000940088368307e-06, "desconto_retencao": 1.0000940088368307e-06, "vas_contratacao": 1.0000940088368307e-06, "fidelidade_resgate": 0.0057005358503699356, "bonus_nao_recebido": 1.0000940088368307e-06, "beneficios_consulta": 1.0000940088368307e-06, "fidelidade_pontos": 0.994293463585577, "sem_correspondencia": 1.0000940088368307e-06}, "confidence": 0.9827, "input_tokens": 261, "latency_ms": 21.42050800000561} +{"id": "g0159-fidelidade_pontos-longo_contexto-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 198, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 9.999890001209994e-07, "recarga_saldo": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "seguranca_fraude": 9.999890001209994e-07, "fidelidade_pontos": 0.9999890001209993, "internet_pacote_adicional": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 21.57478800000945} +{"id": "g0159-fidelidade_pontos-longo_contexto-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.99986000195998e-07, "fidelidade_pontos": 0.9283870025819645, "vas_consulta": 9.99986000195998e-07, "troca_numero": 9.99986000195998e-07, "conta_segunda_via": 9.99986000195998e-07, "fidelidade_resgate": 0.07159899761403345, "cancelamento_linha": 9.99986000195998e-07, "plano_troca": 9.99986000195998e-07, "suporte_sem_sinal": 9.99986000195998e-07, "conta_debito_automatico_digital": 9.99986000195998e-07, "recarga_realizar": 9.99986000195998e-07, "recarga_saldo": 9.99986000195998e-07, "desconto_retencao": 9.99986000195998e-07, "bonus_nao_recebido": 9.99986000195998e-07, "roaming_cobranca": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.907, "input_tokens": 319, "latency_ms": 21.810868999978084} +{"id": "g0159-fidelidade_pontos-longo_contexto-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "fidelidade_resgate": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "fidelidade_pontos": 0.999993000049, "recarga_saldo": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 271, "latency_ms": 21.16221800000062} +{"id": "g0159-fidelidade_pontos-longo_contexto-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 201, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 9.999970000090002e-07, "fidelidade_pontos": 0.9999970000090003, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 179, "latency_ms": 20.95738700000993} +{"id": "g0159-fidelidade_pontos-longo_contexto-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.9999970000090003, "fidelidade_resgate": 9.999970000090002e-07, "recarga_saldo": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 180, "latency_ms": 20.721877999989147} +{"id": "g0159-fidelidade_pontos-longo_contexto-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 233, "length_bucket": "longo"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.00020000000000000004, "fidelidade_resgate": 0.6299000000000001, "fidelidade_pontos": 0.36460000000000004, "bonus_nao_recebido": 0.0005000000000000001, "seguranca_fraude": 0.0021000000000000003, "beneficios_consulta": 0.0006000000000000001, "recarga_saldo": 0.00030000000000000003, "sem_correspondencia": 0.0018000000000000002}, "confidence": 0.6655, "input_tokens": 277, "latency_ms": 21.19755800001144} +{"id": "g0159-fidelidade_pontos-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 208, "length_bucket": "longo"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.918, "recarga_saldo": 0.0802, "beneficios_consulta": 0.0002, "sem_correspondencia": 0.0016}, "confidence": 0.7888, "input_tokens": 174, "latency_ms": 20.701520000017126} +{"id": "g0159-fidelidade_pontos-longo_contexto-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "fidelidade_resgate", "probabilities": {"conta_pagamento_confirmacao": 0.0001, "bonus_nao_recebido": 0.0001, "recarga_saldo": 0.0004, "fidelidade_resgate": 0.9968, "desconto_retencao": 0.0001, "beneficios_consulta": 0.0001, "negociacao_divida": 0.0001, "sem_correspondencia": 0.0023}, "confidence": 0.9879, "input_tokens": 264, "latency_ms": 20.904427000004944} +{"id": "g0159-fidelidade_pontos-longo_contexto-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 9.99997000009e-07, "fidelidade_resgate": 9.99997000009e-07, "fidelidade_pontos": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 186, "latency_ms": 20.663920000004055} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 9.999990000010002e-05, "beneficios_consulta": 0.00039999960000040006, "vas_contratacao": 9.99999000001e-07, "fidelidade_resgate": 0.0008999991000009001, "fidelidade_pontos": 0.965899034100966, "cancelamento_linha": 9.999990000010002e-05, "bonus_nao_recebido": 9.999990000010002e-05, "desconto_retencao": 9.999990000010002e-05, "recarga_nao_creditada": 0.0034999965000035004, "conta_debito_automatico_digital": 0.0025999974000026, "recarga_saldo": 0.020699979300020703, "roaming_cobranca": 0.0019999980000020004, "conta_vencimento": 0.00019999980000020003, "marketplace_pedido": 0.0013999986000014, "marketplace_compra": 0.0011999988000012, "sem_correspondencia": 0.0007999992000008001}, "confidence": 0.928, "input_tokens": 293, "latency_ms": 21.9349310000041} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.00010003000900270082, "fidelidade_resgate": 0.00030009002700810244, "fidelidade_pontos": 0.42522756827048114, "plano_troca": 0.5722716815044514, "conta_debito_automatico_digital": 0.00010003000900270082, "recarga_saldo": 0.00010003000900270082, "suporte_chip_esim": 0.0004001200360108033, "negociacao_divida": 0.00010003000900270082, "bonus_nao_recebido": 0.00020006001800540165, "internet_pacote_adicional": 0.00010003000900270082, "beneficios_consulta": 0.00010003000900270082, "sem_correspondencia": 0.0010003000900270082}, "confidence": 0.7163, "input_tokens": 289, "latency_ms": 21.528729999999996} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.999950000249998e-07, "recarga_saldo": 9.999950000249998e-07, "desconto_retencao": 9.999950000249999e-05, "bonus_nao_recebido": 9.999950000249998e-07, "marketplace_pedido": 9.999950000249998e-07, "fidelidade_resgate": 0.00039999800000999996, "fidelidade_pontos": 0.9994950025249874, "sem_correspondencia": 9.999950000249998e-07}, "confidence": 0.9976, "input_tokens": 229, "latency_ms": 20.905034999998406} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 9.999860001959973e-07, "vas_consulta": 9.999860001959973e-07, "plano_consulta": 9.999860001959973e-07, "conta_segunda_via": 9.999860001959973e-07, "reclamacao_atendimento": 9.999860001959973e-07, "seguranca_perda_roubo": 9.999860001959973e-07, "fidelidade_resgate": 0.00029999580005879916, "recarga_saldo": 9.999860001959973e-07, "bonus_nao_recebido": 9.999860001959973e-07, "troca_numero": 9.999860001959973e-07, "parceiros_ofertas": 9.999860001959973e-07, "conta_contestacao": 9.999860001959973e-07, "beneficios_consulta": 9.999860001959973e-07, "fidelidade_pontos": 0.9996860043959386, "portabilidade": 9.999860001959973e-07, "sem_correspondencia": 9.999860001959973e-07}, "confidence": 0.999, "input_tokens": 288, "latency_ms": 21.023234000011826} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 1.0001940376433027e-06, "desconto_retencao": 1.0001940376433027e-06, "fidelidade_pontos": 0.9998939794320097, "fidelidade_resgate": 1.0001940376433027e-06, "bonus_nao_recebido": 1.0001940376433027e-06, "beneficios_consulta": 1.0001940376433027e-06, "vas_cancelamento": 1.0001940376433027e-06, "sem_correspondencia": 0.00010001940376433027}, "confidence": 0.9986, "input_tokens": 231, "latency_ms": 20.803991999997606} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate", "internet_pacote_adicional"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.1013, "fidelidade_pontos": 0.1342, "recarga_saldo": 0.2571, "sem_correspondencia": 0.5074}, "confidence": 0.1381, "input_tokens": 150, "latency_ms": 20.67641700000422} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["parceiros_ofertas"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_realizar": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "internet_consumo": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "fidelidade_pontos": 0.9999850002249971, "fidelidade_resgate": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 296, "latency_ms": 21.274067000007335} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 9.999990000009998e-07, "recarga_saldo": 0.00019999980000019998, "fidelidade_pontos": 0.9996990003009996, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9978, "input_tokens": 141, "latency_ms": 20.709309000011444} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9998980002039998, "fidelidade_pontos": 9.999980000040002e-05, "marketplace_compra": 9.99998000004e-07, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9995, "input_tokens": 168, "latency_ms": 19.894949999979872} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "suporte_sem_sinal": 9.99993000049e-07, "fidelidade_pontos": 0.999993000049, "bonus_nao_recebido": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "fidelidade_resgate": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 235, "latency_ms": 20.765541999992365} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate", "internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 144, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"reclamacao_atendimento": 1.0000870075696582e-06, "fidelidade_resgate": 1.0000870075696582e-06, "cadastro_atualizacao": 1.0000870075696582e-06, "desconto_retencao": 1.0000870075696582e-06, "fidelidade_pontos": 0.9538829878199401, "recarga_nao_creditada": 1.0000870075696582e-06, "beneficios_consulta": 1.0000870075696582e-06, "plano_troca": 1.0000870075696582e-06, "conta_segunda_via": 1.0000870075696582e-06, "bonus_nao_recebido": 0.04600400234820428, "vas_contratacao": 1.0000870075696582e-06, "recarga_saldo": 0.00010000870075696584, "suporte_sem_sinal": 1.0000870075696582e-06, "cancelamento_linha": 1.0000870075696582e-06, "marketplace_compra": 1.0000870075696582e-06, "sem_correspondencia": 1.0000870075696582e-06}, "confidence": 0.9318, "input_tokens": 306, "latency_ms": 21.87904999999546} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.001, "fidelidade_pontos": 0.9818, "fidelidade_resgate": 0.001, "cadastro_atualizacao": 0.001, "desconto_retencao": 0.001, "negociacao_divida": 0.002, "internet_problema_conexao": 0.001, "beneficios_consulta": 0.0026, "negociacao_religacao": 0.0023, "recarga_saldo": 0.002, "suporte_configuracao": 0.0012, "sem_correspondencia": 0.0031}, "confidence": 0.9466, "input_tokens": 289, "latency_ms": 21.343156000000363} +{"id": "g0162-fidelidade_resgate-informal_abreviado-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"marketplace_compra": 0.0039, "fidelidade_pontos": 0.1289, "desconto_retencao": 0.3032, "beneficios_consulta": 0.0057, "conta_segunda_via": 0.3517, "fidelidade_resgate": 0.1741, "bonus_nao_recebido": 0.0092, "sem_correspondencia": 0.0233}, "confidence": 0.2883, "input_tokens": 234, "latency_ms": 20.80613600000447} +{"id": "g0162-fidelidade_resgate-informal_abreviado-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.0009000900090009, "fidelidade_resgate": 0.5408540854085407, "marketplace_compra": 0.45544554455445546, "sem_correspondencia": 0.0028002800280028}, "confidence": 0.4853, "input_tokens": 154, "latency_ms": 20.468064999988655} +{"id": "g0162-fidelidade_resgate-informal_abreviado-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_consumo": 0.00010000960092168849, "fidelidade_pontos": 0.0014001344129036387, "suporte_sem_sinal": 1.0000960092168847e-06, "fidelidade_resgate": 0.9831943866611195, "beneficios_consulta": 1.0000960092168847e-06, "parceiros_ofertas": 1.0000960092168847e-06, "conta_contestacao": 0.00010000960092168849, "bonus_nao_recebido": 0.00010000960092168849, "internet_problema_conexao": 0.01440138253272314, "marketplace_compra": 1.0000960092168847e-06, "desconto_retencao": 0.00010000960092168849, "sem_correspondencia": 0.0006000576055301308}, "confidence": 0.9612, "input_tokens": 283, "latency_ms": 21.581937000007656} +{"id": "g0162-fidelidade_resgate-informal_abreviado-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.286071392860714, "fidelidade_resgate": 0.7025297470252975, "marketplace_compra": 0.0014998500149985001, "sem_correspondencia": 0.009899010098990102}, "confidence": 0.523, "input_tokens": 150, "latency_ms": 21.042459000000235} +{"id": "g0162-fidelidade_resgate-informal_abreviado-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"portabilidade": 9.999950000249998e-07, "fidelidade_pontos": 9.999950000249998e-07, "fidelidade_resgate": 0.9893950530247347, "marketplace_compra": 9.999950000249998e-07, "beneficios_consulta": 9.999950000249998e-07, "bonus_nao_recebido": 9.999950000249998e-07, "desconto_retencao": 0.010499947500262499, "sem_correspondencia": 9.999950000249999e-05}, "confidence": 0.9714, "input_tokens": 236, "latency_ms": 21.281545000022106} +{"id": "g0162-fidelidade_resgate-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.8372162783721628, "fidelidade_pontos": 0.1150884911508849, "troca_numero": 0.00039996000399960006, "bonus_nao_recebido": 0.0010998900109989002, "negociacao_religacao": 0.0086991300869913, "marketplace_compra": 0.034896510348965105, "beneficios_consulta": 0.0017998200179982, "sem_correspondencia": 0.0007999200079992001}, "confidence": 0.7194, "input_tokens": 221, "latency_ms": 21.437853999998424} +{"id": "g0162-fidelidade_resgate-informal_abreviado-06-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_consulta": 0.0006001170228194497, "desconto_retencao": 0.00010001950380324163, "suporte_sem_sinal": 1.0001950380324161e-06, "negociacao_religacao": 1.0001950380324161e-06, "fidelidade_pontos": 0.00010001950380324163, "suporte_configuracao": 1.0001950380324161e-06, "fidelidade_resgate": 0.9986947454753677, "bonus_nao_recebido": 0.00030005851140972486, "marketplace_compra": 0.00010001950380324163, "beneficios_consulta": 1.0001950380324161e-06, "plano_troca": 1.0001950380324161e-06, "sem_correspondencia": 0.00010001950380324163}, "confidence": 0.9946, "input_tokens": 287, "latency_ms": 21.478096000009828} +{"id": "g0162-fidelidade_resgate-informal_abreviado-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 9.999000099990002e-05, "fidelidade_pontos": 0.004299570042995701, "fidelidade_resgate": 0.9954004599540046, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9782, "input_tokens": 149, "latency_ms": 20.686194999996133} +{"id": "g0162-fidelidade_resgate-informal_abreviado-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"marketplace_compra": 0.019399980600019403, "fidelidade_pontos": 0.9803990196009805, "fidelidade_resgate": 0.00019999980000020003, "sem_correspondencia": 9.99999000001e-07}, "confidence": 0.9295, "input_tokens": 151, "latency_ms": 20.78423300000054} +{"id": "g0162-fidelidade_resgate-informal_abreviado-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_contestacao": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "fidelidade_resgate": 0.9999890001209993, "fidelidade_pontos": 9.999890001209994e-07, "plano_consulta": 9.999890001209994e-07, "vas_consulta": 9.999890001209994e-07, "roaming_cobranca": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 21.88372399999139} +{"id": "g0162-fidelidade_resgate-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.2184, "marketplace_compra": 0.001, "fidelidade_pontos": 0.7744, "beneficios_consulta": 0.0013, "negociacao_divida": 0.0003, "bonus_nao_recebido": 0.0028, "negociacao_religacao": 0.0009, "sem_correspondencia": 0.0009}, "confidence": 0.7224, "input_tokens": 232, "latency_ms": 20.455961999999772} +{"id": "g0162-fidelidade_resgate-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_problema_conexao": 0.00030000000000000003, "desconto_retencao": 0.00020000000000000004, "atendimento_humano": 0.00030000000000000003, "fidelidade_pontos": 0.9953000000000001, "marketplace_compra": 0.00010000000000000002, "internet_pacote_adicional": 0.00010000000000000002, "cadastro_atualizacao": 0.0022000000000000006, "beneficios_consulta": 0.00010000000000000002, "conta_vencimento": 0.00010000000000000002, "roaming_pacote": 0.00010000000000000002, "bonus_nao_recebido": 0.00010000000000000002, "sem_correspondencia": 0.0011000000000000003}, "confidence": 0.9849, "input_tokens": 294, "latency_ms": 21.54842199999507} +{"id": "g0165-fidelidade_resgate-emocional-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 125, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"recarga_saldo": 0.0007000000000000001, "conta_vencimento": 0.0007000000000000001, "beneficios_consulta": 0.0007000000000000001, "seguranca_fraude": 0.23440000000000003, "desconto_retencao": 0.0014000000000000002, "conta_explicacao": 0.0007000000000000001, "marketplace_compra": 0.012700000000000001, "fidelidade_pontos": 0.042100000000000005, "recarga_nao_creditada": 0.0015000000000000002, "fidelidade_resgate": 0.6422000000000001, "internet_problema_conexao": 0.03320000000000001, "vas_contratacao": 0.0014000000000000002, "marketplace_pedido": 0.0025000000000000005, "bonus_nao_recebido": 0.0012000000000000001, "negociacao_religacao": 0.004400000000000001, "sem_correspondencia": 0.020200000000000003}, "confidence": 0.6031, "input_tokens": 307, "latency_ms": 22.025149000000965} +{"id": "g0165-fidelidade_resgate-emocional-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"desconto_retencao": 1.0000890079217048e-06, "cadastro_atualizacao": 1.0000890079217048e-06, "fidelidade_pontos": 1.0000890079217048e-06, "marketplace_compra": 1.0000890079217048e-06, "conta_vencimento": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "fidelidade_resgate": 1.0000890079217048e-06, "suporte_chip_esim": 1.0000890079217048e-06, "atendimento_humano": 0.9999889990209128, "bonus_nao_recebido": 1.0000890079217048e-06, "parceiros_ofertas": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9996, "input_tokens": 303, "latency_ms": 21.5512810000007} +{"id": "g0165-fidelidade_resgate-emocional-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"beneficios_consulta": 0.0156984301569843, "fidelidade_resgate": 0.5483451654834517, "desconto_retencao": 0.1685831416858314, "marketplace_compra": 0.1685831416858314, "fidelidade_pontos": 0.0182981701829817, "bonus_nao_recebido": 0.014698530146985302, "roaming_cobranca": 0.016698330166983303, "sem_correspondencia": 0.049095090490950906}, "confidence": 0.3525, "input_tokens": 243, "latency_ms": 21.259955000004993} +{"id": "g0165-fidelidade_resgate-emocional-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 1.0002880829678945e-06, "recarga_nao_creditada": 0.012403572228801892, "negociacao_divida": 1.0002880829678945e-06, "bonus_nao_recebido": 1.0002880829678945e-06, "beneficios_consulta": 1.0002880829678945e-06, "conta_segunda_via": 1.0002880829678945e-06, "vas_consulta": 1.0002880829678945e-06, "conta_explicacao": 1.0002880829678945e-06, "fidelidade_resgate": 0.9868842226561249, "marketplace_compra": 1.0002880829678945e-06, "vas_cancelamento": 1.0002880829678945e-06, "conta_debito_automatico_digital": 1.0002880829678945e-06, "cancelamento_linha": 1.0002880829678945e-06, "fidelidade_pontos": 0.0006001728497807367, "suporte_chip_esim": 1.0002880829678945e-06, "sem_correspondencia": 0.00010002880829678947}, "confidence": 0.9727, "input_tokens": 306, "latency_ms": 21.948260999977265} +{"id": "g0165-fidelidade_resgate-emocional-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.9425, "fidelidade_resgate": 0.0073, "marketplace_compra": 0.0249, "sem_correspondencia": 0.0253}, "confidence": 0.8005, "input_tokens": 158, "latency_ms": 20.487994000006893} +{"id": "g0165-fidelidade_resgate-emocional-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 1.0000940088368305e-06, "marketplace_compra": 0.00010000940088368306, "fidelidade_pontos": 0.9714913201840971, "beneficios_consulta": 1.0000940088368305e-06, "bonus_nao_recebido": 1.0000940088368305e-06, "roaming_pacote": 1.0000940088368305e-06, "portabilidade": 0.00010000940088368306, "conta_pagamento_confirmacao": 1.0000940088368305e-06, "marketplace_pedido": 0.00010000940088368306, "fidelidade_resgate": 0.00020001880176736612, "vas_consulta": 1.0000940088368305e-06, "sem_correspondencia": 0.028002632247431256}, "confidence": 0.9463, "input_tokens": 291, "latency_ms": 22.064712000002373} +{"id": "g0165-fidelidade_resgate-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 1.0000940088368305e-06, "fidelidade_pontos": 0.9997939806341795, "roaming_cobranca": 1.0000940088368305e-06, "beneficios_consulta": 1.0000940088368305e-06, "roaming_pacote": 1.0000940088368305e-06, "marketplace_compra": 1.0000940088368305e-06, "desconto_retencao": 1.0000940088368305e-06, "sem_correspondencia": 0.00020001880176736612}, "confidence": 0.9987, "input_tokens": 228, "latency_ms": 22.218503999994255} +{"id": "g0165-fidelidade_resgate-emocional-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "seguranca_fraude": 9.99989000120999e-07, "plano_nova_linha": 9.99989000120999e-07, "internet_consumo": 9.99989000120999e-07, "roaming_cobranca": 9.99989000120999e-07, "desconto_retencao": 0.9999890001209989, "bonus_nao_recebido": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "internet_problema_conexao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 22.34660599998506} +{"id": "g0165-fidelidade_resgate-emocional-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0058, "marketplace_compra": 0.0061, "fidelidade_pontos": 0.9821, "sem_correspondencia": 0.006}, "confidence": 0.9212, "input_tokens": 159, "latency_ms": 21.031166000000212} +{"id": "g0165-fidelidade_resgate-emocional-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_pontos": 0.0083008300830083, "marketplace_compra": 0.9582958295829583, "desconto_retencao": 0.00010001000100010001, "beneficios_consulta": 0.00010001000100010001, "bonus_nao_recebido": 0.00010001000100010001, "fidelidade_resgate": 0.032003200320032, "recarga_nao_creditada": 0.00010001000100010001, "sem_correspondencia": 0.001000100010001}, "confidence": 0.9028, "input_tokens": 242, "latency_ms": 21.449264999972684} +{"id": "g0165-fidelidade_resgate-emocional-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0009001800360072014, "roaming_duvida": 0.010402080416083218, "vas_cancelamento": 0.0013002600520104022, "fidelidade_pontos": 0.057911582316463296, "beneficios_consulta": 0.0009001800360072014, "marketplace_compra": 0.005101020204040809, "fidelidade_resgate": 0.009501900380076016, "bonus_nao_recebido": 0.00590118023604721, "roaming_cobranca": 0.0009001800360072014, "recarga_realizar": 0.0026005201040208044, "recarga_nao_creditada": 0.0013002600520104022, "parceiros_ofertas": 0.013402680536107223, "seguranca_fraude": 0.8836767353470695, "desconto_retencao": 0.0009001800360072014, "roaming_pacote": 0.0009001800360072014, "sem_correspondencia": 0.0044008801760352075}, "confidence": 0.7944, "input_tokens": 309, "latency_ms": 22.940159000000904} +{"id": "g0165-fidelidade_resgate-emocional-11-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.7349000000000001, "conta_explicacao": 0.00040000000000000013, "suporte_configuracao": 0.23860000000000006, "suporte_sem_sinal": 0.0010000000000000002, "conta_contestacao": 0.0005000000000000001, "beneficios_consulta": 0.0010000000000000002, "bonus_nao_recebido": 0.00040000000000000013, "cancelamento_linha": 0.0006000000000000001, "fidelidade_pontos": 0.00040000000000000013, "vas_cancelamento": 0.012800000000000004, "negociacao_divida": 0.00040000000000000013, "marketplace_compra": 0.005000000000000001, "vas_contratacao": 0.0015000000000000005, "desconto_retencao": 0.00040000000000000013, "fidelidade_resgate": 0.0007000000000000001, "sem_correspondencia": 0.0014000000000000002}, "confidence": 0.743, "input_tokens": 315, "latency_ms": 22.836433000009038} +{"id": "g0166-fidelidade_resgate-longo_contexto-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.0001, "fidelidade_resgate": 0.9229, "fidelidade_pontos": 0.0769, "sem_correspondencia": 0.0001}, "confidence": 0.8029, "input_tokens": 168, "latency_ms": 20.26087400000165} +{"id": "g0166-fidelidade_resgate-longo_contexto-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"bonus_nao_recebido": 9.999910000809996e-07, "desconto_retencao": 0.014999865001214993, "fidelidade_pontos": 9.999910000809996e-07, "plano_troca": 9.999910000809996e-05, "beneficios_consulta": 9.999910000809996e-07, "conta_vencimento": 9.999910000809996e-07, "internet_problema_conexao": 9.999910000809996e-07, "fidelidade_resgate": 0.9848911359797765, "seguranca_fraude": 9.999910000809996e-07, "marketplace_compra": 9.999910000809996e-07, "vas_consulta": 9.999910000809996e-07, "sem_correspondencia": 9.999910000809996e-07}, "confidence": 0.9683, "input_tokens": 287, "latency_ms": 21.919080999992957} +{"id": "g0166-fidelidade_resgate-longo_contexto-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.7526999999999998, "fidelidade_resgate": 0.21819999999999995, "marketplace_compra": 0.021899999999999996, "sem_correspondencia": 0.007199999999999998}, "confidence": 0.5202, "input_tokens": 164, "latency_ms": 21.469319000004816} +{"id": "g0166-fidelidade_resgate-longo_contexto-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"seguranca_fraude": 9.999850002249975e-07, "conta_segunda_via": 9.999850002249975e-07, "fidelidade_resgate": 0.9999850002249976, "marketplace_compra": 9.999850002249975e-07, "internet_problema_conexao": 9.999850002249975e-07, "reclamacao_atendimento": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "suporte_chip_esim": 9.999850002249975e-07, "beneficios_consulta": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "seguranca_perda_roubo": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 22.836910000023636} +{"id": "g0166-fidelidade_resgate-longo_contexto-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.1624162416241624, "marketplace_compra": 0.006800680068006801, "fidelidade_pontos": 0.828082808280828, "sem_correspondencia": 0.0027002700270027003}, "confidence": 0.6382, "input_tokens": 159, "latency_ms": 20.840679000002638} +{"id": "g0166-fidelidade_resgate-longo_contexto-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.002000200020002, "marketplace_compra": 0.001000100010001, "fidelidade_pontos": 0.9946994699469948, "sem_correspondencia": 0.0023002300230023}, "confidence": 0.9717, "input_tokens": 157, "latency_ms": 20.600402999974676} +{"id": "g0166-fidelidade_resgate-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.017198280171982803, "vas_consulta": 9.999000099990002e-05, "recarga_nao_creditada": 0.00019998000199980003, "suporte_sem_sinal": 9.999000099990002e-05, "conta_segunda_via": 9.999000099990002e-05, "fidelidade_pontos": 0.9767023297670233, "beneficios_consulta": 9.999000099990002e-05, "internet_pacote_adicional": 9.999000099990002e-05, "negociacao_divida": 9.999000099990002e-05, "vas_cancelamento": 0.00019998000199980003, "roaming_cobranca": 9.999000099990002e-05, "bonus_nao_recebido": 0.0040995900409959, "marketplace_compra": 9.999000099990002e-05, "recarga_realizar": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "sem_correspondencia": 0.0005999400059994001}, "confidence": 0.9526, "input_tokens": 306, "latency_ms": 22.05087100000469} +{"id": "g0166-fidelidade_resgate-longo_contexto-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"vas_cancelamento": 9.998000399920017e-05, "negociacao_divida": 9.998000399920017e-05, "roaming_pacote": 9.998000399920017e-05, "fidelidade_resgate": 0.36562687462507504, "internet_consumo": 9.998000399920017e-05, "marketplace_compra": 0.009698060387922416, "desconto_retencao": 0.0005998800239952009, "fidelidade_pontos": 0.6219756048790241, "bonus_nao_recebido": 0.0005998800239952009, "beneficios_consulta": 9.998000399920017e-05, "cancelamento_linha": 9.998000399920017e-05, "recarga_nao_creditada": 9.998000399920017e-05, "suporte_chip_esim": 0.00019996000799840034, "recarga_saldo": 9.998000399920017e-05, "vas_contratacao": 9.998000399920017e-05, "sem_correspondencia": 0.0003999200159968007}, "confidence": 0.7376, "input_tokens": 303, "latency_ms": 21.69745500000886} +{"id": "g0166-fidelidade_resgate-longo_contexto-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.0004999480054074377, "beneficios_consulta": 9.998960108148754e-07, "fidelidade_pontos": 9.998960108148754e-07, "marketplace_compra": 0.0004999480054074377, "fidelidade_resgate": 0.9988961148040605, "vas_cancelamento": 9.998960108148754e-07, "bonus_nao_recebido": 9.998960108148754e-07, "sem_correspondencia": 9.998960108148754e-05}, "confidence": 0.9956, "input_tokens": 238, "latency_ms": 21.492078999983733} +{"id": "g0166-fidelidade_resgate-longo_contexto-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "vas_cancelamento": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "fidelidade_resgate": 0.9999890001209991, "fidelidade_pontos": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "recarga_realizar": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 22.264916999972684} +{"id": "g0166-fidelidade_resgate-longo_contexto-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_pacote_adicional": 9.999850002249975e-07, "recarga_nao_creditada": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "seguranca_perda_roubo": 9.999850002249975e-07, "fidelidade_resgate": 0.9999850002249976, "internet_consumo": 9.999850002249975e-07, "conta_contestacao": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "beneficios_consulta": 9.999850002249975e-07, "suporte_configuracao": 9.999850002249975e-07, "marketplace_compra": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 22.01754800000799} +{"id": "g0166-fidelidade_resgate-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"roaming_cobranca": 0.0004999500049995, "recarga_saldo": 0.00039996000399960006, "desconto_retencao": 0.3206679332066793, "plano_consulta": 0.0004999500049995, "beneficios_consulta": 0.00019998000199980003, "bonus_nao_recebido": 0.00029997000299970003, "internet_pacote_adicional": 9.999000099990002e-05, "marketplace_compra": 0.00039996000399960006, "fidelidade_pontos": 0.6579342065793421, "vas_contratacao": 0.0020997900209979003, "conta_explicacao": 0.001999800019998, "recarga_nao_creditada": 0.0017998200179982, "vas_consulta": 0.00039996000399960006, "troca_numero": 0.0051994800519948, "recarga_realizar": 0.00019998000199980003, "sem_correspondencia": 0.0072992700729927005}, "confidence": 0.7246, "input_tokens": 304, "latency_ms": 21.481052000012824} +{"id": "g0172-bonus_nao_recebido-emocional-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "bonus_nao_recebido": 0.9999890001209993, "recarga_nao_creditada": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 21.6939830000058} +{"id": "g0172-bonus_nao_recebido-emocional-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0919, "bonus_nao_recebido": 0.4319, "internet_pacote_adicional": 0.101, "sem_correspondencia": 0.3752}, "confidence": 0.1478, "input_tokens": 155, "latency_ms": 21.096172000000024} +{"id": "g0172-bonus_nao_recebido-emocional-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.999980000039998e-07, "recarga_nao_creditada": 0.0014999970000059999, "bonus_nao_recebido": 0.9984980030039939, "sem_correspondencia": 9.999980000039998e-07}, "confidence": 0.9917, "input_tokens": 159, "latency_ms": 20.622467999999117} +{"id": "g0172-bonus_nao_recebido-emocional-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999930000490003, "beneficios_consulta": 9.999930000490002e-07, "fidelidade_pontos": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "fidelidade_resgate": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 234, "latency_ms": 20.867188000011083} +{"id": "g0172-bonus_nao_recebido-emocional-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "fidelidade_resgate": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "bonus_nao_recebido": 0.9999850002249974, "fidelidade_pontos": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "recarga_nao_creditada": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "parceiros_ofertas": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 297, "latency_ms": 22.552601000001005} +{"id": "g0172-bonus_nao_recebido-emocional-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 9.999860001959977e-07, "cadastro_atualizacao": 9.999860001959977e-07, "desconto_retencao": 9.999860001959977e-07, "roaming_cobranca": 9.999860001959977e-07, "recarga_saldo": 9.999860001959977e-07, "fidelidade_resgate": 9.999860001959977e-05, "internet_pacote_adicional": 9.999860001959977e-07, "parceiros_ofertas": 9.999860001959977e-07, "recarga_realizar": 9.999860001959977e-07, "cancelamento_linha": 9.999860001959977e-07, "bonus_nao_recebido": 0.9998860015959782, "recarga_nao_creditada": 9.999860001959977e-07, "conta_segunda_via": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "conta_vencimento": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9995, "input_tokens": 300, "latency_ms": 22.507985000004282} +{"id": "g0172-bonus_nao_recebido-emocional-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.00010000000000000002, "recarga_nao_creditada": 0.00020000000000000004, "bonus_nao_recebido": 0.9994000000000001, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.9956, "input_tokens": 150, "latency_ms": 20.787482999992335} +{"id": "g0172-bonus_nao_recebido-emocional-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.004500864165919855, "beneficios_consulta": 0.00010001920368710792, "roaming_cobranca": 1.000192036871079e-06, "parceiros_ofertas": 1.000192036871079e-06, "bonus_nao_recebido": 0.9952910958904108, "conta_segunda_via": 1.000192036871079e-06, "recarga_nao_creditada": 0.00010001920368710792, "fidelidade_pontos": 1.000192036871079e-06, "internet_pacote_adicional": 1.000192036871079e-06, "fidelidade_resgate": 1.000192036871079e-06, "desconto_retencao": 1.000192036871079e-06, "sem_correspondencia": 1.000192036871079e-06}, "confidence": 0.9869, "input_tokens": 290, "latency_ms": 21.815099999997756} +{"id": "g0172-bonus_nao_recebido-emocional-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999970000090003, "recarga_nao_creditada": 9.999970000090002e-07, "internet_pacote_adicional": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 153, "latency_ms": 20.812167000002546} +{"id": "g0172-bonus_nao_recebido-emocional-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 70, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"negociacao_divida": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "bonus_nao_recebido": 0.9999850002249971, "fidelidade_resgate": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 22.024367999989636} +{"id": "g0172-bonus_nao_recebido-emocional-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0042, "bonus_nao_recebido": 0.9697, "recarga_nao_creditada": 0.022, "sem_correspondencia": 0.0041}, "confidence": 0.8851, "input_tokens": 151, "latency_ms": 20.72664799999302} +{"id": "g0172-bonus_nao_recebido-emocional-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_cancelamento": 9.999000099990002e-05, "vas_consulta": 9.999000099990002e-05, "conta_pagamento_confirmacao": 0.00019998000199980003, "roaming_cobranca": 0.00039996000399960006, "plano_troca": 9.999000099990002e-05, "fidelidade_pontos": 0.0016998300169983002, "negociacao_divida": 9.999000099990002e-05, "recarga_nao_creditada": 0.0023997600239976003, "roaming_pacote": 9.999000099990002e-05, "conta_vencimento": 9.999000099990002e-05, "fidelidade_resgate": 9.999000099990002e-05, "internet_pacote_adicional": 0.0004999500049995, "beneficios_consulta": 9.999000099990002e-05, "desconto_retencao": 9.999000099990002e-05, "bonus_nao_recebido": 0.992000799920008, "sem_correspondencia": 0.0018998100189981002}, "confidence": 0.9781, "input_tokens": 298, "latency_ms": 21.90594800001122} +{"id": "g0173-bonus_nao_recebido-longo_contexto-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 271, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0003, "internet_pacote_adicional": 0.0003, "bonus_nao_recebido": 0.9971, "sem_correspondencia": 0.0023}, "confidence": 0.9844, "input_tokens": 200, "latency_ms": 20.191836999998714} +{"id": "g0173-bonus_nao_recebido-longo_contexto-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 226, "length_bucket": "longo"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.17779911100444498, "internet_pacote_adicional": 9.999950000249998e-07, "beneficios_consulta": 9.999950000249998e-07, "desconto_retencao": 9.999950000249999e-05, "fidelidade_pontos": 9.999950000249998e-07, "fidelidade_resgate": 9.999950000249998e-07, "recarga_nao_creditada": 0.8220958895205525, "sem_correspondencia": 9.999950000249998e-07}, "confidence": 0.7742, "input_tokens": 277, "latency_ms": 21.678444000002628} +{"id": "g0173-bonus_nao_recebido-longo_contexto-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 227, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 9.99989000120999e-07, "roaming_duvida": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "fidelidade_resgate": 9.99989000120999e-07, "internet_pacote_adicional": 9.99989000120999e-07, "desconto_retencao": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "bonus_nao_recebido": 0.9999890001209989, "internet_problema_conexao": 9.99989000120999e-07, "recarga_nao_creditada": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 329, "latency_ms": 22.79871300001446} +{"id": "g0173-bonus_nao_recebido-longo_contexto-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 259, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "fidelidade_resgate": 9.999890001209992e-07, "bonus_nao_recebido": 0.9999890001209991, "fidelidade_pontos": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 338, "latency_ms": 23.522446000015407} +{"id": "g0173-bonus_nao_recebido-longo_contexto-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.999930000489998e-07, "fidelidade_pontos": 9.999930000489998e-07, "fidelidade_resgate": 9.999930000489998e-07, "recarga_nao_creditada": 9.999930000489998e-07, "internet_pacote_adicional": 9.999930000489998e-07, "bonus_nao_recebido": 0.9999930000489998, "desconto_retencao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 276, "latency_ms": 22.2080300000016} +{"id": "g0173-bonus_nao_recebido-longo_contexto-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999970000090003, "internet_pacote_adicional": 9.999970000090002e-07, "recarga_nao_creditada": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 189, "latency_ms": 21.931843000004392} +{"id": "g0173-bonus_nao_recebido-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 203, "length_bucket": "longo"}, "pred": "recarga_nao_creditada", "probabilities": {"fidelidade_resgate": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "plano_nova_linha": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "recarga_nao_creditada": 0.9999890001209991, "recarga_saldo": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "internet_problema_conexao": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 0.9998, "input_tokens": 326, "latency_ms": 23.12725600000931} +{"id": "g0173-bonus_nao_recebido-longo_contexto-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.2532, "recarga_nao_creditada": 0.0312, "bonus_nao_recebido": 0.0221, "sem_correspondencia": 0.6935}, "confidence": 0.4272, "input_tokens": 184, "latency_ms": 21.030221000017946} +{"id": "g0173-bonus_nao_recebido-longo_contexto-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 268, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "bonus_nao_recebido": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 288, "latency_ms": 21.075785999983054} +{"id": "g0173-bonus_nao_recebido-longo_contexto-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 186, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"marketplace_pedido": 9.999860001959977e-07, "fidelidade_pontos": 9.999860001959977e-07, "bonus_nao_recebido": 0.3073956964602497, "conta_vencimento": 9.999860001959977e-07, "plano_nova_linha": 9.999860001959977e-07, "internet_pacote_adicional": 9.999860001959977e-07, "fidelidade_resgate": 9.999860001959977e-07, "vas_consulta": 9.999860001959977e-07, "beneficios_consulta": 9.999860001959977e-07, "suporte_configuracao": 9.999860001959977e-07, "recarga_nao_creditada": 0.692590303735748, "cadastro_atualizacao": 9.999860001959977e-07, "internet_consumo": 9.999860001959977e-07, "desconto_retencao": 9.999860001959977e-07, "conta_pagamento_confirmacao": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.7775, "input_tokens": 337, "latency_ms": 22.850043999994796} +{"id": "g0173-bonus_nao_recebido-longo_contexto-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.999850002249973e-07, "fidelidade_resgate": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "cancelamento_linha": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "bonus_nao_recebido": 0.9999850002249974, "conta_segunda_via": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "suporte_chip_esim": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "recarga_nao_creditada": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 335, "latency_ms": 22.85445900000127} +{"id": "g0173-bonus_nao_recebido-longo_contexto-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 246, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 9.999970000090002e-07, "bonus_nao_recebido": 0.9999970000090003, "internet_pacote_adicional": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 193, "latency_ms": 23.492232999984708} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9627000000000001, "fidelidade_resgate": 0.0010000000000000002, "beneficios_consulta": 0.00030000000000000003, "fidelidade_pontos": 0.027800000000000002, "internet_pacote_adicional": 0.0014000000000000002, "recarga_nao_creditada": 0.0033000000000000004, "desconto_retencao": 0.00020000000000000004, "sem_correspondencia": 0.0033000000000000004}, "confidence": 0.9067, "input_tokens": 241, "latency_ms": 22.080980999987787} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["atendimento_humano", "beneficios_consulta", "bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 150, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.38427685537107426, "parceiros_ofertas": 0.0022004400880176037, "reclamacao_atendimento": 0.004700940188037608, "conta_segunda_via": 0.015003000600120026, "atendimento_humano": 0.0028005601120224045, "troca_numero": 0.0642128425685137, "desconto_retencao": 0.38127625525105024, "sem_correspondencia": 0.14552910582116424}, "confidence": 0.3698, "input_tokens": 232, "latency_ms": 20.96241600000326} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.1861186118611861, "negociacao_religacao": 0.0014001400140014, "internet_pacote_adicional": 0.0013001300130013002, "conta_debito_automatico_digital": 0.0014001400140014, "internet_problema_conexao": 0.0058005800580058, "desconto_retencao": 0.0014001400140014, "fidelidade_pontos": 0.0233023302330233, "fidelidade_resgate": 0.0023002300230023, "vas_cancelamento": 0.0014001400140014, "beneficios_consulta": 0.0015001500150015003, "recarga_nao_creditada": 0.7668766876687669, "sem_correspondencia": 0.0072007200720072}, "confidence": 0.7024, "input_tokens": 294, "latency_ms": 22.23797999999988} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 120, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "bonus_nao_recebido": 0.999993000049, "fidelidade_resgate": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "recarga_nao_creditada": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 241, "latency_ms": 22.983281000023226} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 9.999970000090002e-07, "bonus_nao_recebido": 0.9999970000090003, "internet_pacote_adicional": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 148, "latency_ms": 21.254618999989816} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9999930000490003, "desconto_retencao": 9.999930000490002e-07, "fidelidade_pontos": 9.999930000490002e-07, "fidelidade_resgate": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "beneficios_consulta": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 239, "latency_ms": 21.06112100000246} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_contratacao": 1.0002860818194002e-06, "conta_segunda_via": 1.0002860818194002e-06, "desconto_retencao": 1.0002860818194002e-06, "fidelidade_pontos": 1.0002860818194002e-06, "internet_pacote_adicional": 1.0002860818194002e-06, "suporte_sem_sinal": 1.0002860818194002e-06, "internet_consumo": 1.0002860818194002e-06, "internet_problema_conexao": 1.0002860818194002e-06, "roaming_duvida": 1.0002860818194002e-06, "recarga_nao_creditada": 0.9998859673866725, "beneficios_consulta": 1.0002860818194002e-06, "bonus_nao_recebido": 1.0002860818194002e-06, "fidelidade_resgate": 1.0002860818194002e-06, "portabilidade": 1.0002860818194002e-06, "plano_nova_linha": 1.0002860818194002e-06, "sem_correspondencia": 0.00010002860818194002}, "confidence": 0.9984, "input_tokens": 294, "latency_ms": 21.74534899998548} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano", "bonus_nao_recebido", "conta_contestacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9997990002009997, "conta_contestacao": 9.999990000009998e-07, "reclamacao_atendimento": 9.999990000009999e-05, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9983, "input_tokens": 164, "latency_ms": 20.417239000011023} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_resgate": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "bonus_nao_recebido": 0.9999850002249971, "conta_contestacao": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 21.84669700000086} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 1.0000930086498043e-06, "internet_pacote_adicional": 1.0000930086498043e-06, "fidelidade_resgate": 1.0000930086498043e-06, "recarga_nao_creditada": 1.0000930086498043e-06, "bonus_nao_recebido": 0.9999929993489394, "fidelidade_pontos": 1.0000930086498043e-06, "beneficios_consulta": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9997, "input_tokens": 244, "latency_ms": 20.957376000012573} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.999890001209994e-07, "reclamacao_atendimento": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "fidelidade_pontos": 9.999890001209994e-07, "bonus_nao_recebido": 0.9999890001209993, "beneficios_consulta": 9.999890001209994e-07, "vas_contratacao": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "conta_contestacao": 9.999890001209994e-07, "recarga_nao_creditada": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 21.503351000006887} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 9.999890001209996e-07, "bonus_nao_recebido": 0.9999890001209996, "conta_segunda_via": 9.999890001209996e-07, "suporte_sem_sinal": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "fidelidade_pontos": 9.999890001209996e-07, "conta_explicacao": 9.999890001209996e-07, "internet_pacote_adicional": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 21.457502999993494} +{"id": "g0176-marketplace_compra-informal_abreviado-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"seguranca_fraude": 9.99995000025e-07, "marketplace_compra": 0.9997950010249951, "fidelidade_resgate": 9.99995000025e-07, "marketplace_pedido": 9.99995000025e-05, "parceiros_ofertas": 9.99995000025e-05, "fidelidade_pontos": 9.99995000025e-07, "plano_nova_linha": 9.99995000025e-07, "sem_correspondencia": 9.99995000025e-07}, "confidence": 0.999, "input_tokens": 232, "latency_ms": 20.64876499997581} +{"id": "g0176-marketplace_compra-informal_abreviado-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"portabilidade": 9.999890001209996e-07, "parceiros_ofertas": 0.9999890001209996, "vas_contratacao": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "negociacao_divida": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "roaming_cobranca": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "marketplace_compra": 9.999890001209996e-07, "marketplace_pedido": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9998, "input_tokens": 281, "latency_ms": 21.913984999997638} +{"id": "g0176-marketplace_compra-informal_abreviado-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0211, "marketplace_compra": 0.3703, "marketplace_pedido": 0.0134, "conta_pagamento_confirmacao": 0.0029, "cancelamento_linha": 0.008, "fidelidade_resgate": 0.0029, "parceiros_ofertas": 0.0034, "sem_correspondencia": 0.578}, "confidence": 0.5594, "input_tokens": 220, "latency_ms": 21.19836600002145} +{"id": "g0176-marketplace_compra-informal_abreviado-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"negociacao_religacao": 0.0013001300130013002, "fidelidade_resgate": 0.0009000900090009, "parceiros_ofertas": 0.5110511051105111, "plano_nova_linha": 0.075007500750075, "recarga_realizar": 0.0007000700070007, "seguranca_fraude": 0.0042004200420042, "beneficios_consulta": 0.0006000600060006, "suporte_chip_esim": 0.1865186518651865, "internet_consumo": 0.0030003000300030005, "roaming_duvida": 0.0012001200120012, "vas_contratacao": 0.10841084108410841, "internet_pacote_adicional": 0.0006000600060006, "marketplace_pedido": 0.013601360136013601, "conta_segunda_via": 0.0007000700070007, "marketplace_compra": 0.09070907090709071, "sem_correspondencia": 0.0015001500150015003}, "confidence": 0.4734, "input_tokens": 294, "latency_ms": 22.254402000015716} +{"id": "g0176-marketplace_compra-informal_abreviado-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0004, "fidelidade_resgate": 0.005, "marketplace_compra": 0.0126, "sem_correspondencia": 0.982}, "confidence": 0.926, "input_tokens": 142, "latency_ms": 21.106755999994675} +{"id": "g0176-marketplace_compra-informal_abreviado-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9496971509085473, "conta_vencimento": 9.999970000090001e-05, "recarga_realizar": 0.00019999940000180001, "conta_pagamento_confirmacao": 0.0013999958000126, "marketplace_pedido": 9.999970000090001e-05, "seguranca_fraude": 0.0016999949000153, "parceiros_ofertas": 0.0423998728003816, "roaming_duvida": 0.0006999979000063, "marketplace_compra": 0.0017999946000162, "cancelamento_linha": 9.99997000009e-07, "fidelidade_resgate": 9.999970000090001e-05, "plano_nova_linha": 9.99997000009e-07, "plano_consulta": 9.999970000090001e-05, "internet_pacote_adicional": 0.0012999961000117, "suporte_sem_sinal": 9.99997000009e-07, "sem_correspondencia": 0.00039999880000360003}, "confidence": 0.9144, "input_tokens": 291, "latency_ms": 21.963245000023335} +{"id": "g0176-marketplace_compra-informal_abreviado-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 9.99997000009e-07, "plano_nova_linha": 9.99997000009e-07, "marketplace_compra": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 143, "latency_ms": 20.70586600001434} +{"id": "g0176-marketplace_compra-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.0714, "suporte_configuracao": 0.0086, "internet_pacote_adicional": 0.0056, "parceiros_ofertas": 0.0061, "conta_contestacao": 0.0027, "desconto_retencao": 0.0052, "plano_troca": 0.0027, "vas_cancelamento": 0.3838, "suporte_chip_esim": 0.0027, "vas_consulta": 0.3823, "marketplace_compra": 0.0035, "troca_numero": 0.0026, "beneficios_consulta": 0.0029, "recarga_realizar": 0.0026, "recarga_saldo": 0.0049, "sem_correspondencia": 0.1124}, "confidence": 0.481, "input_tokens": 283, "latency_ms": 21.843257999989873} +{"id": "g0176-marketplace_compra-informal_abreviado-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.6188381161883811, "plano_nova_linha": 0.006299370062993701, "fidelidade_resgate": 0.0023997600239976003, "sem_correspondencia": 0.37246275372462756}, "confidence": 0.4872, "input_tokens": 143, "latency_ms": 20.647195999998758} +{"id": "g0176-marketplace_compra-informal_abreviado-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.001400420126037812, "marketplace_compra": 0.7729318795638697, "recarga_realizar": 0.001400420126037812, "cadastro_atualizacao": 0.001500450135040513, "fidelidade_resgate": 0.001500450135040513, "reclamacao_atendimento": 0.00230069020706212, "internet_problema_conexao": 0.001400420126037812, "recarga_nao_creditada": 0.0025007502250675214, "portabilidade": 0.021706511953586086, "negociacao_divida": 0.001400420126037812, "plano_troca": 0.001500450135040513, "conta_contestacao": 0.001400420126037812, "marketplace_pedido": 0.17485245573672112, "suporte_sem_sinal": 0.004301290387116137, "plano_nova_linha": 0.001400420126037812, "sem_correspondencia": 0.008502550765229573}, "confidence": 0.7236, "input_tokens": 289, "latency_ms": 31.26862499999561} +{"id": "g0176-marketplace_compra-informal_abreviado-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0017001700170017002, "recarga_realizar": 0.022302230223022305, "marketplace_pedido": 0.03070307030703071, "plano_nova_linha": 0.007600760076007602, "fidelidade_resgate": 0.0024002400240024004, "internet_problema_conexao": 0.35713571357135715, "marketplace_compra": 0.5488548854885489, "sem_correspondencia": 0.029302930293029307}, "confidence": 0.4927, "input_tokens": 216, "latency_ms": 21.175753000022723} +{"id": "g0176-marketplace_compra-informal_abreviado-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.032793441311737656, "plano_nova_linha": 0.0018996200759848032, "negociacao_religacao": 0.0016996600679864027, "fidelidade_resgate": 0.002999400119976005, "recarga_nao_creditada": 0.007798440311937612, "vas_consulta": 0.004599080183963208, "marketplace_pedido": 0.009098180363927216, "troca_numero": 0.0008998200359928015, "fidelidade_pontos": 0.0006998600279944011, "marketplace_compra": 0.8884223155368925, "roaming_pacote": 0.041791641671665665, "sem_correspondencia": 0.007298540291941612}, "confidence": 0.7819, "input_tokens": 286, "latency_ms": 22.422140999992735} +{"id": "g0177-marketplace_compra-erros_digitacao-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.0013001235117336145, "marketplace_pedido": 0.00010000950090258575, "parceiros_ofertas": 1.0000950090258573e-06, "plano_troca": 1.0000950090258573e-06, "fidelidade_resgate": 1.0000950090258573e-06, "vas_consulta": 1.0000950090258573e-06, "marketplace_compra": 0.9985948665123187, "sem_correspondencia": 1.0000950090258573e-06}, "confidence": 0.9943, "input_tokens": 224, "latency_ms": 20.839520999999195} +{"id": "g0177-marketplace_compra-erros_digitacao-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.0024997500249975004, "marketplace_compra": 0.017298270172982702, "bonus_nao_recebido": 0.0005999400059994001, "suporte_configuracao": 0.2134786521347865, "cadastro_atualizacao": 0.0008999100089991, "marketplace_pedido": 0.0013998600139986002, "plano_troca": 0.0006999300069993001, "roaming_cobranca": 0.0006999300069993001, "suporte_sem_sinal": 0.0007999200079992001, "fidelidade_resgate": 0.0005999400059994001, "vas_cancelamento": 0.0005999400059994001, "conta_debito_automatico_digital": 0.0006999300069993001, "desconto_retencao": 0.0006999300069993001, "reclamacao_atendimento": 0.0005999400059994001, "plano_nova_linha": 0.7569243075692431, "sem_correspondencia": 0.0014998500149985001}, "confidence": 0.7495, "input_tokens": 300, "latency_ms": 24.071546000016042} +{"id": "g0177-marketplace_compra-erros_digitacao-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"recarga_realizar": 0.24002400240024002, "portabilidade": 0.1427142714271427, "marketplace_pedido": 0.0185018501850185, "marketplace_compra": 0.5590559055905591, "fidelidade_resgate": 0.0015001500150015003, "cancelamento_linha": 0.0016001600160016002, "conta_segunda_via": 0.005700570057005701, "plano_nova_linha": 0.002000200020002, "internet_consumo": 0.007300730073007301, "parceiros_ofertas": 0.0070007000700070005, "conta_vencimento": 0.0015001500150015003, "sem_correspondencia": 0.013101310131013101}, "confidence": 0.5096, "input_tokens": 293, "latency_ms": 22.82559200000378} +{"id": "g0177-marketplace_compra-erros_digitacao-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "marketplace_pedido": 9.999890001209992e-07, "marketplace_compra": 0.9999890001209991, "parceiros_ofertas": 9.999890001209992e-07, "internet_problema_conexao": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "plano_nova_linha": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 278, "latency_ms": 22.174328000005517} +{"id": "g0177-marketplace_compra-erros_digitacao-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.0062, "parceiros_ofertas": 0.0059, "vas_cancelamento": 0.0077, "recarga_saldo": 0.1133, "marketplace_compra": 0.7925, "marketplace_pedido": 0.0401, "plano_nova_linha": 0.0082, "sem_correspondencia": 0.0261}, "confidence": 0.6183, "input_tokens": 228, "latency_ms": 21.177461000007725} +{"id": "g0177-marketplace_compra-erros_digitacao-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.0009, "marketplace_compra": 0.9768, "marketplace_pedido": 0.0186, "plano_nova_linha": 0.001, "fidelidade_pontos": 0.0001, "fidelidade_resgate": 0.0001, "parceiros_ofertas": 0.0019, "sem_correspondencia": 0.0006}, "confidence": 0.9383, "input_tokens": 235, "latency_ms": 21.06081799999515} +{"id": "g0177-marketplace_compra-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_saldo": 9.999950000249998e-07, "parceiros_ofertas": 0.011499942500287498, "troca_numero": 9.999950000249998e-07, "fidelidade_pontos": 9.999950000249998e-07, "plano_nova_linha": 9.999950000249998e-07, "marketplace_pedido": 0.9883950580247098, "fidelidade_resgate": 9.999950000249998e-07, "sem_correspondencia": 9.999950000249999e-05}, "confidence": 0.9692, "input_tokens": 222, "latency_ms": 21.88986299998419} +{"id": "g0177-marketplace_compra-erros_digitacao-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 9.99997000009e-07, "plano_nova_linha": 9.99997000009e-07, "marketplace_compra": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 147, "latency_ms": 21.48875299999986} +{"id": "g0177-marketplace_compra-erros_digitacao-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.7669510893646048, "internet_problema_conexao": 0.0011002167426983115, "suporte_chip_esim": 0.2064406688117559, "recarga_realizar": 0.00020003940776332937, "marketplace_pedido": 0.0014002758543433054, "vas_cancelamento": 1.0001970388166467e-06, "plano_nova_linha": 0.005701123121254887, "marketplace_compra": 0.018003546698699642, "fidelidade_resgate": 1.0001970388166467e-06, "plano_troca": 1.0001970388166467e-06, "cancelamento_linha": 0.00010001970388166468, "sem_correspondencia": 0.00010001970388166468}, "confidence": 0.7372, "input_tokens": 285, "latency_ms": 65.93173400000296} +{"id": "g0177-marketplace_compra-erros_digitacao-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.0151, "fidelidade_resgate": 0.0025, "plano_nova_linha": 0.8604, "sem_correspondencia": 0.122}, "confidence": 0.6652, "input_tokens": 147, "latency_ms": 22.86461299999587} +{"id": "g0177-marketplace_compra-erros_digitacao-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9982, "plano_nova_linha": 0.0006, "fidelidade_resgate": 0.0006, "sem_correspondencia": 0.0006}, "confidence": 0.9892, "input_tokens": 148, "latency_ms": 21.288718999983303} +{"id": "g0177-marketplace_compra-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"fidelidade_resgate": 0.0009, "plano_nova_linha": 0.0311, "marketplace_pedido": 0.9638, "sem_correspondencia": 0.0042}, "confidence": 0.8752, "input_tokens": 148, "latency_ms": 20.89350299999637} +{"id": "g0181-marketplace_compra-indireto_multiplo-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5621562156215621, "parceiros_ofertas": 0.0106010601060106, "fidelidade_resgate": 0.002000200020002, "marketplace_compra": 0.0583058305830583, "cadastro_atualizacao": 0.2348234823482348, "conta_contestacao": 0.0024002400240023996, "troca_numero": 0.0141014101410141, "conta_vencimento": 0.002000200020002, "conta_segunda_via": 0.002000200020002, "fidelidade_pontos": 0.0022002200220022, "marketplace_pedido": 0.0046004600460046, "sem_correspondencia": 0.10481048104810481}, "confidence": 0.491, "input_tokens": 303, "latency_ms": 21.65304999999762} +{"id": "g0181-marketplace_compra-indireto_multiplo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_pontos": 9.999900000999991e-07, "suporte_sem_sinal": 9.999900000999991e-07, "conta_vencimento": 9.999900000999991e-07, "marketplace_pedido": 9.999900000999991e-07, "plano_nova_linha": 9.999900000999991e-07, "roaming_duvida": 9.999900000999991e-07, "desconto_retencao": 9.999900000999992e-05, "vas_contratacao": 9.999900000999991e-07, "fidelidade_resgate": 9.999900000999991e-07, "parceiros_ofertas": 0.9998900010999892, "vas_consulta": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9996, "input_tokens": 292, "latency_ms": 21.516122999997833} +{"id": "g0181-marketplace_compra-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["bonus_nao_recebido"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_cancelamento": 9.999930000489993e-07, "reclamacao_atendimento": 9.999930000489993e-07, "negociacao_divida": 0.0002999979000146998, "negociacao_religacao": 0.9824931225481419, "parceiros_ofertas": 0.003299976900161698, "cadastro_atualizacao": 9.999930000489993e-07, "conta_vencimento": 9.999930000489993e-07, "suporte_sem_sinal": 9.999930000489993e-07, "fidelidade_resgate": 9.999930000489993e-07, "plano_nova_linha": 9.999930000489993e-07, "marketplace_pedido": 0.01379990340067619, "sem_correspondencia": 9.999930000489994e-05}, "confidence": 0.9602, "input_tokens": 306, "latency_ms": 21.68838099998993} +{"id": "g0181-marketplace_compra-indireto_multiplo-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_resgate": 0.0008000800080008002, "marketplace_compra": 0.31183118311831187, "plano_nova_linha": 0.6758675867586759, "sem_correspondencia": 0.011501150115011502}, "confidence": 0.5054, "input_tokens": 163, "latency_ms": 20.48996100000977} +{"id": "g0181-marketplace_compra-indireto_multiplo-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"vas_cancelamento": 0.0559, "conta_debito_automatico_digital": 0.0024, "fidelidade_resgate": 0.0011, "portabilidade": 0.6418, "conta_contestacao": 0.0014, "parceiros_ofertas": 0.0458, "plano_nova_linha": 0.0184, "internet_consumo": 0.0061, "marketplace_compra": 0.1286, "marketplace_pedido": 0.015, "suporte_chip_esim": 0.0614, "roaming_duvida": 0.0023, "desconto_retencao": 0.0017, "seguranca_perda_roubo": 0.0019, "suporte_sem_sinal": 0.0072, "sem_correspondencia": 0.009}, "confidence": 0.5182, "input_tokens": 305, "latency_ms": 22.244223000001284} +{"id": "g0181-marketplace_compra-indireto_multiplo-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 164, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"parceiros_ofertas": 0.0011002200440088019, "seguranca_fraude": 0.002500500100020004, "fidelidade_resgate": 0.0011002200440088019, "conta_contestacao": 0.0007001400280056011, "vas_cancelamento": 0.0006001200240048009, "marketplace_pedido": 0.001300260052010402, "recarga_saldo": 0.0003000600120024004, "plano_nova_linha": 0.008301660332066413, "conta_vencimento": 0.0003000600120024004, "marketplace_compra": 0.03060612122424485, "reclamacao_atendimento": 0.9454890978195639, "sem_correspondencia": 0.0077015403080616125}, "confidence": 0.8828, "input_tokens": 308, "latency_ms": 21.74766199999567} +{"id": "g0181-marketplace_compra-indireto_multiplo-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.07877636708987304, "marketplace_compra": 0.10396880935719284, "internet_pacote_adicional": 0.038688393481955415, "marketplace_pedido": 0.00979706088173548, "conta_contestacao": 0.01129661101669499, "plano_consulta": 0.3374987503748876, "recarga_realizar": 0.008397480755773267, "plano_nova_linha": 0.0057982605218434465, "fidelidade_resgate": 0.02579226232130361, "beneficios_consulta": 0.05668299510146956, "parceiros_ofertas": 0.04118764370688793, "suporte_chip_esim": 0.16804958512446266, "roaming_cobranca": 0.009497150854743577, "negociacao_divida": 0.0024992502249325203, "roaming_duvida": 0.018894331700489854, "sem_correspondencia": 0.08317504748575427}, "confidence": 0.2344, "input_tokens": 313, "latency_ms": 22.116866999994045} +{"id": "g0181-marketplace_compra-indireto_multiplo-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.367063293670633, "roaming_duvida": 0.003999600039996001, "cadastro_atualizacao": 0.0048995100489951015, "internet_pacote_adicional": 0.14018598140185984, "roaming_pacote": 0.002199780021997801, "marketplace_pedido": 0.010198980101989804, "marketplace_compra": 0.14208579142085795, "bonus_nao_recebido": 0.023697630236976307, "fidelidade_resgate": 0.0018998100189981007, "plano_nova_linha": 0.10978902109789024, "recarga_saldo": 0.008399160083991603, "sem_correspondencia": 0.18558144185581446}, "confidence": 0.3058, "input_tokens": 307, "latency_ms": 21.81478900001821} +{"id": "g0181-marketplace_compra-indireto_multiplo-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 9.999920000639992e-07, "marketplace_pedido": 0.00019999840001279985, "reclamacao_atendimento": 9.999920000639992e-07, "fidelidade_resgate": 0.9982920136638904, "portabilidade": 9.999920000639992e-07, "parceiros_ofertas": 9.999920000639992e-07, "conta_explicacao": 9.999920000639992e-07, "plano_nova_linha": 9.999920000639992e-07, "conta_contestacao": 9.999920000639992e-07, "marketplace_compra": 9.999920000639993e-05, "internet_pacote_adicional": 9.999920000639992e-07, "sem_correspondencia": 0.001399988800089599}, "confidence": 0.9944, "input_tokens": 311, "latency_ms": 21.9764529999793} +{"id": "g0181-marketplace_compra-indireto_multiplo-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.0281028102810281, "roaming_cobranca": 0.1786178617861786, "vas_consulta": 0.0059005900590059, "troca_numero": 0.384038403840384, "parceiros_ofertas": 0.0182018201820182, "marketplace_pedido": 0.0068006800680068, "conta_segunda_via": 0.0675067506750675, "suporte_sem_sinal": 0.0021002100210020997, "fidelidade_resgate": 0.0007000700070006999, "recarga_saldo": 0.0058005800580057994, "recarga_nao_creditada": 0.0075007500750075, "marketplace_compra": 0.1446144614461446, "atendimento_humano": 0.0007000700070006999, "conta_pagamento_confirmacao": 0.0023002300230023, "plano_nova_linha": 0.1167116711671167, "sem_correspondencia": 0.0304030403040304}, "confidence": 0.338, "input_tokens": 310, "latency_ms": 22.419718999998395} +{"id": "g0181-marketplace_compra-indireto_multiplo-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["marketplace_pedido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.2454, "marketplace_pedido": 0.2278, "parceiros_ofertas": 0.0065, "reclamacao_atendimento": 0.0048, "fidelidade_resgate": 0.0026, "internet_problema_conexao": 0.0026, "plano_nova_linha": 0.493, "sem_correspondencia": 0.0173}, "confidence": 0.4279, "input_tokens": 250, "latency_ms": 21.24696399999948} +{"id": "g0181-marketplace_compra-indireto_multiplo-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 144, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 9.999000099990002e-05, "marketplace_compra": 0.9994000599940006, "fidelidade_resgate": 9.999000099990002e-05, "sem_correspondencia": 0.00039996000399960006}, "confidence": 0.9968, "input_tokens": 164, "latency_ms": 20.784205000012435} +{"id": "g0184-marketplace_pedido-erros_digitacao-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.0087, "parceiros_ofertas": 0.0084, "internet_problema_conexao": 0.0087, "portabilidade": 0.0087, "marketplace_pedido": 0.9233, "fidelidade_pontos": 0.0087, "marketplace_compra": 0.0084, "sem_correspondencia": 0.0251}, "confidence": 0.8021, "input_tokens": 213, "latency_ms": 20.966906000012386} +{"id": "g0184-marketplace_pedido-erros_digitacao-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.009000900090009, "vas_cancelamento": 0.3128312831283129, "portabilidade": 0.0030003000300030005, "atendimento_humano": 0.024702470247024703, "suporte_sem_sinal": 0.004000400040004, "roaming_duvida": 0.22272227222722274, "troca_numero": 0.0021002100210021, "plano_troca": 0.0012001200120012, "conta_explicacao": 0.011401140114011402, "parceiros_ofertas": 0.0039003900390039, "conta_segunda_via": 0.0012001200120012, "seguranca_perda_roubo": 0.0017001700170017002, "recarga_nao_creditada": 0.0368036803680368, "vas_contratacao": 0.0012001200120012, "marketplace_pedido": 0.3436343634363436, "sem_correspondencia": 0.020602060206020602}, "confidence": 0.4371, "input_tokens": 285, "latency_ms": 21.771636000011085} +{"id": "g0184-marketplace_pedido-erros_digitacao-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0462, "marketplace_pedido": 0.4404, "marketplace_compra": 0.3857, "sem_correspondencia": 0.1277}, "confidence": 0.1823, "input_tokens": 136, "latency_ms": 20.335691000013867} +{"id": "g0184-marketplace_pedido-erros_digitacao-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"negociacao_religacao": 0.006799320067993201, "plano_consulta": 0.0065993400659934, "suporte_sem_sinal": 0.0656934306569343, "conta_segunda_via": 0.0040995900409959, "marketplace_pedido": 0.4456554344565543, "parceiros_ofertas": 0.004399560043995601, "recarga_saldo": 0.0105989401059894, "suporte_configuracao": 0.004399560043995601, "marketplace_compra": 0.004199580041995801, "plano_nova_linha": 0.0715928407159284, "atendimento_humano": 0.1305869413058694, "sem_correspondencia": 0.24537546245375463}, "confidence": 0.3776, "input_tokens": 280, "latency_ms": 21.220997999989777} +{"id": "g0184-marketplace_pedido-erros_digitacao-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"suporte_chip_esim": 0.0010999967000099, "recarga_saldo": 9.99997000009e-07, "recarga_realizar": 0.0002999991000027, "bonus_nao_recebido": 9.99997000009e-07, "parceiros_ofertas": 9.99997000009e-07, "marketplace_pedido": 0.9980970057089829, "marketplace_compra": 0.00039999880000360003, "sem_correspondencia": 9.999970000090001e-05}, "confidence": 0.9921, "input_tokens": 226, "latency_ms": 21.53786899998522} +{"id": "g0184-marketplace_pedido-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.00869739078276517, "conta_contestacao": 0.009197240827751675, "cancelamento_linha": 0.4316704988503449, "portabilidade": 0.021393581925422372, "suporte_chip_esim": 0.00869739078276517, "parceiros_ofertas": 0.007897630710786765, "internet_consumo": 0.2670198940317905, "beneficios_consulta": 0.007897630710786765, "suporte_sem_sinal": 0.06598020593821854, "roaming_pacote": 0.007897630710786765, "marketplace_compra": 0.007897630710786765, "sem_correspondencia": 0.15575327401779465}, "confidence": 0.3785, "input_tokens": 290, "latency_ms": 22.28451900001005} +{"id": "g0184-marketplace_pedido-erros_digitacao-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.00010000000000000002, "marketplace_pedido": 0.9990000000000001, "marketplace_compra": 0.0004000000000000001, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.9937, "input_tokens": 131, "latency_ms": 25.127983000004406} +{"id": "g0184-marketplace_pedido-erros_digitacao-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0386, "vas_consulta": 0.0049, "suporte_configuracao": 0.0076, "beneficios_consulta": 0.0046, "suporte_chip_esim": 0.0059, "plano_consulta": 0.0059, "plano_nova_linha": 0.0045, "cancelamento_linha": 0.0046, "suporte_sem_sinal": 0.0046, "marketplace_pedido": 0.1711, "marketplace_compra": 0.0102, "desconto_retencao": 0.0045, "conta_debito_automatico_digital": 0.0048, "internet_consumo": 0.0133, "parceiros_ofertas": 0.0045, "sem_correspondencia": 0.7104}, "confidence": 0.6135, "input_tokens": 288, "latency_ms": 22.12241300000528} +{"id": "g0184-marketplace_pedido-erros_digitacao-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0018998100189980998, "marketplace_pedido": 0.8080191980801918, "marketplace_compra": 0.188981101889811, "sem_correspondencia": 0.0010998900109989}, "confidence": 0.6348, "input_tokens": 132, "latency_ms": 20.96373800000606} +{"id": "g0184-marketplace_pedido-erros_digitacao-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.6047604760476049, "plano_nova_linha": 0.0025002500250025004, "desconto_retencao": 0.024002400240024004, "recarga_saldo": 0.08640864086408642, "plano_troca": 0.0034003400340034003, "roaming_duvida": 0.008300830083008302, "parceiros_ofertas": 0.0022002200220022005, "recarga_realizar": 0.08380838083808381, "bonus_nao_recebido": 0.021202120212021204, "negociacao_divida": 0.0020002000200020006, "marketplace_compra": 0.018101810181018106, "recarga_nao_creditada": 0.09350935093509352, "marketplace_pedido": 0.028102810281028106, "conta_vencimento": 0.0031003100310031005, "conta_segunda_via": 0.0024002400240024004, "sem_correspondencia": 0.016201620162016202}, "confidence": 0.463, "input_tokens": 292, "latency_ms": 22.774669999989783} +{"id": "g0184-marketplace_pedido-erros_digitacao-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0028997100289971, "plano_troca": 0.0021997800219978004, "vas_consulta": 0.08709129087091291, "marketplace_compra": 0.015198480151984802, "conta_explicacao": 0.015898410158984102, "roaming_pacote": 0.0015998400159984002, "marketplace_pedido": 0.8623137686231378, "sem_correspondencia": 0.012798720127987202}, "confidence": 0.7279, "input_tokens": 208, "latency_ms": 20.757658999997375} +{"id": "g0184-marketplace_pedido-erros_digitacao-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.0011001100110011, "marketplace_compra": 0.055705570557055696, "seguranca_perda_roubo": 0.0434043404340434, "cadastro_atualizacao": 0.0011001100110011, "conta_pagamento_confirmacao": 0.0011001100110011, "suporte_configuracao": 0.001000100010001, "plano_consulta": 0.001000100010001, "reclamacao_atendimento": 0.050505050505050504, "parceiros_ofertas": 0.0023002300230023, "conta_contestacao": 0.0011001100110011, "plano_troca": 0.38193819381938193, "recarga_realizar": 0.0017001700170017, "roaming_cobranca": 0.001000100010001, "marketplace_pedido": 0.45004500450045, "internet_consumo": 0.001000100010001, "sem_correspondencia": 0.006000600060006}, "confidence": 0.5353, "input_tokens": 289, "latency_ms": 21.96499600000834} +{"id": "g0186-marketplace_pedido-emocional-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.5743574357435743, "beneficios_consulta": 0.0015001500150015003, "seguranca_perda_roubo": 0.0016001600160016002, "marketplace_compra": 0.0034003400340034003, "cancelamento_linha": 0.058405840584058406, "internet_consumo": 0.28762876287628764, "suporte_sem_sinal": 0.0033003300330033004, "conta_explicacao": 0.0116011601160116, "recarga_realizar": 0.0015001500150015003, "parceiros_ofertas": 0.0015001500150015003, "bonus_nao_recebido": 0.0019001900190019003, "plano_consulta": 0.0036003600360036, "seguranca_fraude": 0.0016001600160016002, "roaming_duvida": 0.0353035303530353, "marketplace_pedido": 0.006800680068006801, "sem_correspondencia": 0.006000600060006001}, "confidence": 0.568, "input_tokens": 297, "latency_ms": 22.019208000017443} +{"id": "g0186-marketplace_pedido-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9089, "parceiros_ofertas": 0.0025, "marketplace_compra": 0.0086, "sem_correspondencia": 0.08}, "confidence": 0.7512, "input_tokens": 133, "latency_ms": 20.76757899999393} +{"id": "g0186-marketplace_pedido-emocional-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.13401340134013404, "conta_debito_automatico_digital": 0.15421542154215423, "marketplace_pedido": 0.19491949194919492, "parceiros_ofertas": 0.005300530053005301, "portabilidade": 0.006600660066006602, "roaming_pacote": 0.005300530053005301, "plano_consulta": 0.005500550055005501, "bonus_nao_recebido": 0.005300530053005301, "marketplace_compra": 0.32713271327132715, "internet_problema_conexao": 0.09060906090609062, "suporte_chip_esim": 0.005300530053005301, "conta_explicacao": 0.008000800080008003, "plano_troca": 0.005800580058005801, "beneficios_consulta": 0.005300530053005301, "roaming_duvida": 0.006800680068006801, "sem_correspondencia": 0.039903990399039906}, "confidence": 0.3177, "input_tokens": 296, "latency_ms": 21.372718000009172} +{"id": "g0186-marketplace_pedido-emocional-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.0496049604960496, "marketplace_pedido": 0.893989398939894, "parceiros_ofertas": 0.006800680068006801, "sem_correspondencia": 0.0496049604960496}, "confidence": 0.688, "input_tokens": 141, "latency_ms": 21.48611100000153} +{"id": "g0186-marketplace_pedido-emocional-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.6242624262426242, "recarga_realizar": 0.0069006900690069, "fidelidade_resgate": 0.20222022202220222, "parceiros_ofertas": 0.12851285128512852, "marketplace_pedido": 0.016101610161016102, "marketplace_compra": 0.0078007800780078, "cancelamento_linha": 0.007100710071007101, "sem_correspondencia": 0.007100710071007101}, "confidence": 0.4756, "input_tokens": 215, "latency_ms": 22.032166000002462} +{"id": "g0186-marketplace_pedido-emocional-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.968, "marketplace_compra": 0.016, "parceiros_ofertas": 0.0031, "sem_correspondencia": 0.0129}, "confidence": 0.8762, "input_tokens": 142, "latency_ms": 21.220986000002995} +{"id": "g0186-marketplace_pedido-emocional-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_nao_creditada": 0.00030000000000000003, "marketplace_pedido": 0.8543000000000001, "parceiros_ofertas": 0.0007000000000000001, "internet_pacote_adicional": 0.0021000000000000003, "desconto_retencao": 0.0008000000000000001, "seguranca_fraude": 0.015300000000000001, "roaming_duvida": 0.019400000000000004, "plano_nova_linha": 0.00030000000000000003, "conta_vencimento": 0.06460000000000002, "recarga_realizar": 0.00030000000000000003, "marketplace_compra": 0.0038000000000000004, "sem_correspondencia": 0.03810000000000001}, "confidence": 0.747, "input_tokens": 287, "latency_ms": 21.83064299998705} +{"id": "g0186-marketplace_pedido-emocional-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_troca": 0.008398320335932814, "suporte_sem_sinal": 0.2479504099180164, "seguranca_fraude": 0.23655268946210758, "roaming_duvida": 0.046590681863627276, "roaming_pacote": 0.008398320335932814, "marketplace_pedido": 0.1915616876624675, "marketplace_compra": 0.01849630073985203, "conta_vencimento": 0.008598280343931213, "recarga_realizar": 0.011097780443911218, "parceiros_ofertas": 0.008398320335932814, "recarga_saldo": 0.008398320335932814, "sem_correspondencia": 0.20555888822235555}, "confidence": 0.2772, "input_tokens": 282, "latency_ms": 21.91017100000181} +{"id": "g0186-marketplace_pedido-emocional-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"conta_vencimento": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "seguranca_fraude": 9.99993000049e-07, "marketplace_pedido": 0.999993000049, "marketplace_compra": 9.99993000049e-07, "recarga_realizar": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 21.73554399999489} +{"id": "g0186-marketplace_pedido-emocional-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.8784121587841216, "parceiros_ofertas": 0.0064993500649935, "marketplace_compra": 0.038896110388961104, "sem_correspondencia": 0.0761923807619238}, "confidence": 0.6619, "input_tokens": 139, "latency_ms": 21.481612000002315} +{"id": "g0186-marketplace_pedido-emocional-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.00019998000199980003, "marketplace_pedido": 0.9992000799920008, "marketplace_compra": 0.00029997000299970003, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.995, "input_tokens": 140, "latency_ms": 21.04831400001217} +{"id": "g0186-marketplace_pedido-emocional-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"marketplace_compra": 0.2419, "conta_debito_automatico_digital": 0.0515, "plano_consulta": 0.568, "reclamacao_atendimento": 0.0259, "parceiros_ofertas": 0.0251, "marketplace_pedido": 0.0222, "portabilidade": 0.0155, "sem_correspondencia": 0.0499}, "confidence": 0.3734, "input_tokens": 232, "latency_ms": 23.962388000001056} +{"id": "g0187-marketplace_pedido-longo_contexto-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 227, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_explicacao": 0.03470000000000001, "reclamacao_atendimento": 0.30480000000000007, "suporte_sem_sinal": 0.03370000000000001, "vas_consulta": 0.028800000000000006, "troca_numero": 0.029700000000000008, "vas_cancelamento": 0.028800000000000006, "parceiros_ofertas": 0.028800000000000006, "portabilidade": 0.037000000000000005, "internet_consumo": 0.028800000000000006, "negociacao_divida": 0.027100000000000006, "marketplace_pedido": 0.25670000000000004, "marketplace_compra": 0.029700000000000008, "fidelidade_pontos": 0.029700000000000008, "conta_debito_automatico_digital": 0.03160000000000001, "suporte_chip_esim": 0.03070000000000001, "sem_correspondencia": 0.039400000000000004}, "confidence": 0.1967, "input_tokens": 326, "latency_ms": 23.541169999987233} +{"id": "g0187-marketplace_pedido-longo_contexto-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 216, "length_bucket": "longo"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_compra": 0.0045000000000000005, "parceiros_ofertas": 0.8660000000000001, "marketplace_pedido": 0.12820000000000004, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.6964, "input_tokens": 171, "latency_ms": 21.039624999986017} +{"id": "g0187-marketplace_pedido-longo_contexto-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9936, "parceiros_ofertas": 0.0017, "marketplace_compra": 0.0028, "sem_correspondencia": 0.0019}, "confidence": 0.9673, "input_tokens": 158, "latency_ms": 20.86098899999911} +{"id": "g0187-marketplace_pedido-longo_contexto-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"parceiros_ofertas": 0.0016, "reclamacao_atendimento": 0.0163, "internet_problema_conexao": 0.0009, "conta_explicacao": 0.0012, "cancelamento_linha": 0.9046, "marketplace_compra": 0.0446, "beneficios_consulta": 0.0007, "fidelidade_pontos": 0.0007, "suporte_sem_sinal": 0.0054, "marketplace_pedido": 0.0048, "recarga_nao_creditada": 0.0007, "sem_correspondencia": 0.0185}, "confidence": 0.8132, "input_tokens": 304, "latency_ms": 21.048041999989664} +{"id": "g0187-marketplace_pedido-longo_contexto-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_explicacao": 0.1515, "internet_consumo": 0.0059, "recarga_saldo": 0.0029, "marketplace_pedido": 0.0233, "internet_problema_conexao": 0.0286, "beneficios_consulta": 0.003, "vas_consulta": 0.0031, "marketplace_compra": 0.0901, "parceiros_ofertas": 0.0031, "internet_pacote_adicional": 0.0029, "seguranca_fraude": 0.6608, "sem_correspondencia": 0.0248}, "confidence": 0.5274, "input_tokens": 308, "latency_ms": 21.910969000003888} +{"id": "g0187-marketplace_pedido-longo_contexto-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.003799999999999999, "internet_pacote_adicional": 0.0006999999999999999, "seguranca_perda_roubo": 0.003899999999999999, "marketplace_pedido": 0.9267999999999997, "vas_consulta": 0.0006999999999999999, "marketplace_compra": 0.007799999999999998, "parceiros_ofertas": 0.0006999999999999999, "conta_pagamento_confirmacao": 0.0006999999999999999, "bonus_nao_recebido": 0.0028999999999999994, "conta_contestacao": 0.0006999999999999999, "recarga_saldo": 0.0006999999999999999, "sem_correspondencia": 0.050599999999999985}, "confidence": 0.8594, "input_tokens": 310, "latency_ms": 21.76382100000751} +{"id": "g0187-marketplace_pedido-longo_contexto-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 162, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.1035, "marketplace_compra": 0.1579, "parceiros_ofertas": 0.0529, "sem_correspondencia": 0.6857}, "confidence": 0.3217, "input_tokens": 162, "latency_ms": 20.78596900000207} +{"id": "g0187-marketplace_pedido-longo_contexto-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.3372, "marketplace_pedido": 0.4363, "parceiros_ofertas": 0.0344, "sem_correspondencia": 0.1921}, "confidence": 0.1622, "input_tokens": 159, "latency_ms": 20.627725999986524} +{"id": "g0187-marketplace_pedido-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"plano_nova_linha": 0.01769646070785843, "parceiros_ofertas": 0.006798640271945611, "vas_consulta": 0.02539492101579684, "fidelidade_resgate": 0.0020995800839832034, "vas_contratacao": 0.001999600079984003, "marketplace_compra": 0.014697060587882423, "roaming_cobranca": 0.003699260147970406, "cadastro_atualizacao": 0.0020995800839832034, "reclamacao_atendimento": 0.0023995200959808036, "negociacao_divida": 0.0020995800839832034, "portabilidade": 0.9076184763047391, "sem_correspondencia": 0.013397320535892822}, "confidence": 0.8021, "input_tokens": 305, "latency_ms": 22.18199199998594} +{"id": "g0187-marketplace_pedido-longo_contexto-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 165, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.1230753849230154, "vas_cancelamento": 0.04709058188362328, "roaming_duvida": 0.017296540691861626, "conta_segunda_via": 0.0065986802639472104, "desconto_retencao": 0.0065986802639472104, "suporte_configuracao": 0.008198360327934414, "conta_contestacao": 0.006398720255948811, "recarga_saldo": 0.043491301739652065, "parceiros_ofertas": 0.006998600279944011, "roaming_cobranca": 0.008698260347930413, "negociacao_divida": 0.006998600279944011, "vas_consulta": 0.008698260347930413, "marketplace_compra": 0.0065986802639472104, "internet_pacote_adicional": 0.006398720255948811, "marketplace_pedido": 0.43631273745250954, "sem_correspondencia": 0.2605478904219156}, "confidence": 0.3956, "input_tokens": 318, "latency_ms": 22.85023199999614} +{"id": "g0187-marketplace_pedido-longo_contexto-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 152, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.4285, "parceiros_ofertas": 0.0566, "marketplace_pedido": 0.3811, "sem_correspondencia": 0.1338}, "confidence": 0.1614, "input_tokens": 155, "latency_ms": 20.905335999998442} +{"id": "g0187-marketplace_pedido-longo_contexto-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 200, "length_bucket": "longo"}, "pred": "negociacao_religacao", "probabilities": {"reclamacao_atendimento": 0.0002999700029997001, "atendimento_humano": 0.0006999300069993002, "desconto_retencao": 0.2536746325367464, "cadastro_atualizacao": 0.0008999100089991003, "cancelamento_linha": 0.004399560043995602, "internet_consumo": 0.0002999700029997001, "parceiros_ofertas": 0.242075792420758, "marketplace_pedido": 0.002499750024997501, "marketplace_compra": 0.0013998600139986004, "conta_debito_automatico_digital": 9.999000099990004e-05, "portabilidade": 0.0002999700029997001, "negociacao_religacao": 0.48895110488951116, "seguranca_perda_roubo": 9.999000099990004e-05, "vas_consulta": 0.00019998000199980009, "roaming_pacote": 9.999000099990004e-05, "sem_correspondencia": 0.003999600039996001}, "confidence": 0.5908, "input_tokens": 321, "latency_ms": 22.03789799997935} +{"id": "g0189-parceiros_ofertas-curto_neutro-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9997000299970004, "beneficios_consulta": 9.999000099990002e-05, "vas_contratacao": 9.999000099990002e-05, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9982, "input_tokens": 125, "latency_ms": 21.56567199997994} +{"id": "g0189-parceiros_ofertas-curto_neutro-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 9.999910000809993e-07, "marketplace_pedido": 9.999910000809993e-07, "cadastro_atualizacao": 9.999910000809993e-07, "beneficios_consulta": 0.00039999640003239974, "marketplace_compra": 9.999910000809993e-07, "vas_contratacao": 9.999910000809993e-07, "recarga_realizar": 9.999910000809993e-07, "conta_explicacao": 9.999910000809993e-07, "vas_consulta": 0.001599985600129599, "parceiros_ofertas": 0.9979910180808373, "plano_nova_linha": 9.999910000809993e-07, "sem_correspondencia": 9.999910000809993e-07}, "confidence": 0.9938, "input_tokens": 276, "latency_ms": 21.8703170000083} +{"id": "g0189-parceiros_ofertas-curto_neutro-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"conta_debito_automatico_digital": 0.00010002000400080016, "marketplace_pedido": 0.0005001000200040008, "fidelidade_resgate": 0.0006001200240048009, "vas_contratacao": 0.005801160232046409, "vas_cancelamento": 0.00010002000400080016, "bonus_nao_recebido": 0.00040008001600320064, "reclamacao_atendimento": 0.00010002000400080016, "marketplace_compra": 0.0006001200240048009, "beneficios_consulta": 0.07621524304860973, "cadastro_atualizacao": 0.00010002000400080016, "desconto_retencao": 0.00020004000800160032, "conta_vencimento": 0.00010002000400080016, "parceiros_ofertas": 0.9141828365673135, "plano_troca": 0.00010002000400080016, "conta_segunda_via": 0.0006001200240048009, "sem_correspondencia": 0.0003000600120024004}, "confidence": 0.8777, "input_tokens": 284, "latency_ms": 22.194827000021178} +{"id": "g0189-parceiros_ofertas-curto_neutro-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_pacote": 9.99989000120999e-07, "cadastro_atualizacao": 9.99989000120999e-07, "internet_consumo": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "conta_explicacao": 9.99989000120999e-07, "parceiros_ofertas": 0.9999890001209989, "plano_nova_linha": 9.99989000120999e-07, "atendimento_humano": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 276, "latency_ms": 21.56909800001472} +{"id": "g0189-parceiros_ofertas-curto_neutro-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.0001, "parceiros_ofertas": 0.9997, "beneficios_consulta": 0.0001, "sem_correspondencia": 0.0001}, "confidence": 0.998, "input_tokens": 125, "latency_ms": 21.117343000014444} +{"id": "g0189-parceiros_ofertas-curto_neutro-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "vas_contratacao": 9.99993000049e-07, "parceiros_ofertas": 0.999993000049, "conta_segunda_via": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 21.330471999988276} +{"id": "g0189-parceiros_ofertas-curto_neutro-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.0014997000599880027, "seguranca_perda_roubo": 9.998000399920018e-05, "marketplace_pedido": 0.006698660267946413, "marketplace_compra": 0.001599680063987203, "desconto_retencao": 0.00039992001599680073, "cadastro_atualizacao": 9.998000399920018e-05, "reclamacao_atendimento": 0.8235352929414119, "beneficios_consulta": 0.14537092581483707, "vas_contratacao": 0.0004999000199960009, "suporte_chip_esim": 0.0006998600279944012, "negociacao_religacao": 0.003399320135972806, "sem_correspondencia": 0.01609678064387123}, "confidence": 0.7617, "input_tokens": 276, "latency_ms": 22.310835000013185} +{"id": "g0189-parceiros_ofertas-curto_neutro-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.47094709470947094, "beneficios_consulta": 0.0024002400240024, "vas_contratacao": 0.0013001300130013002, "sem_correspondencia": 0.5253525352535253}, "confidence": 0.4834, "input_tokens": 126, "latency_ms": 21.82115200000112} +{"id": "g0189-parceiros_ofertas-curto_neutro-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 29, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9999970000090003, "beneficios_consulta": 9.999970000090002e-07, "vas_contratacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 124, "latency_ms": 21.147849000016095} +{"id": "g0189-parceiros_ofertas-curto_neutro-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 9.999930000490002e-07, "parceiros_ofertas": 0.9999930000490003, "beneficios_consulta": 9.999930000490002e-07, "roaming_duvida": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "cadastro_atualizacao": 9.999930000490002e-07, "marketplace_compra": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 208, "latency_ms": 20.87025299999823} +{"id": "g0189-parceiros_ofertas-curto_neutro-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9999890001209996, "fidelidade_pontos": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "troca_numero": 9.999890001209996e-07, "roaming_duvida": 9.999890001209996e-07, "atendimento_humano": 9.999890001209996e-07, "marketplace_pedido": 9.999890001209996e-07, "seguranca_perda_roubo": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "vas_contratacao": 9.999890001209996e-07, "marketplace_compra": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9998, "input_tokens": 281, "latency_ms": 27.814169999999194} +{"id": "g0189-parceiros_ofertas-curto_neutro-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9998980002039995, "beneficios_consulta": 9.999980000039998e-07, "vas_contratacao": 9.999980000039998e-07, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.999, "input_tokens": 124, "latency_ms": 21.18036900000675} +{"id": "g0190-parceiros_ofertas-informal_abreviado-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 9.999930000489998e-07, "marketplace_compra": 9.999930000489998e-07, "marketplace_pedido": 9.999930000489998e-07, "vas_contratacao": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "parceiros_ofertas": 0.9999930000489998, "troca_numero": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 197, "latency_ms": 26.28505600000608} +{"id": "g0190-parceiros_ofertas-informal_abreviado-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 1.0001890357277524e-06, "suporte_sem_sinal": 1.0001890357277524e-06, "cadastro_atualizacao": 1.0001890357277524e-06, "marketplace_pedido": 1.0001890357277524e-06, "fidelidade_pontos": 1.0001890357277524e-06, "vas_contratacao": 1.0001890357277524e-06, "portabilidade": 1.0001890357277524e-06, "marketplace_compra": 1.0001890357277524e-06, "vas_cancelamento": 1.0001890357277524e-06, "parceiros_ofertas": 0.9999889979206069, "plano_nova_linha": 1.0001890357277524e-06, "sem_correspondencia": 1.0001890357277524e-06}, "confidence": 0.9991, "input_tokens": 283, "latency_ms": 28.07124800000338} +{"id": "g0190-parceiros_ofertas-informal_abreviado-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.0006, "vas_contratacao": 0.6319, "parceiros_ofertas": 0.36, "marketplace_pedido": 0.0051, "seguranca_perda_roubo": 0.0001, "vas_cancelamento": 0.0007, "marketplace_compra": 0.0013, "sem_correspondencia": 0.0003}, "confidence": 0.6603, "input_tokens": 215, "latency_ms": 28.94179399999075} +{"id": "g0190-parceiros_ofertas-informal_abreviado-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "conta_segunda_via": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "parceiros_ofertas": 0.9999890001209989, "marketplace_pedido": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 266, "latency_ms": 27.68537299999707} +{"id": "g0190-parceiros_ofertas-informal_abreviado-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.06927921623512946, "recarga_saldo": 0.03768869339198241, "marketplace_pedido": 0.2067379786064181, "vas_contratacao": 0.046885934219734075, "conta_segunda_via": 0.03538938318504449, "conta_debito_automatico_digital": 0.03768869339198241, "beneficios_consulta": 0.1740477856643007, "sem_correspondencia": 0.3922823153054084}, "confidence": 0.1869, "input_tokens": 228, "latency_ms": 21.192543000012165} +{"id": "g0190-parceiros_ofertas-informal_abreviado-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["vas_contratacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 9.99993000049e-07, "vas_contratacao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "internet_pacote_adicional": 9.99993000049e-07, "parceiros_ofertas": 0.999993000049, "marketplace_pedido": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 21.274605999991536} +{"id": "g0190-parceiros_ofertas-informal_abreviado-06-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.996996708680742, "marketplace_pedido": 1.0000970094099127e-06, "marketplace_compra": 1.0000970094099127e-06, "internet_consumo": 1.0000970094099127e-06, "suporte_chip_esim": 0.00010000970094099127, "beneficios_consulta": 0.0026002522244657727, "vas_contratacao": 0.00020001940188198254, "sem_correspondencia": 0.00010000970094099127}, "confidence": 0.9888, "input_tokens": 218, "latency_ms": 26.2580289999903} +{"id": "g0190-parceiros_ofertas-informal_abreviado-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 0.020303918656300664, "marketplace_pedido": 1.0001930372561902e-06, "vas_contratacao": 1.0001930372561902e-06, "recarga_saldo": 1.0001930372561902e-06, "parceiros_ofertas": 0.9787889062589079, "beneficios_consulta": 0.00010001930372561904, "conta_vencimento": 1.0001930372561902e-06, "internet_consumo": 1.0001930372561902e-06, "conta_explicacao": 1.0001930372561902e-06, "marketplace_compra": 0.0007001351260793332, "roaming_pacote": 1.0001930372561902e-06, "sem_correspondencia": 0.00010001930372561904}, "confidence": 0.9561, "input_tokens": 277, "latency_ms": 22.57250499999941} +{"id": "g0190-parceiros_ofertas-informal_abreviado-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "marketplace_pedido": 9.999890001209992e-07, "parceiros_ofertas": 0.9999890001209991, "desconto_retencao": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "internet_problema_conexao": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 277, "latency_ms": 22.253326999987166} +{"id": "g0190-parceiros_ofertas-informal_abreviado-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"roaming_cobranca": 1.0001950380324163e-06, "beneficios_consulta": 1.0001950380324163e-06, "bonus_nao_recebido": 0.9995949210095969, "marketplace_compra": 1.0001950380324163e-06, "parceiros_ofertas": 0.00030005851140972486, "vas_contratacao": 1.0001950380324163e-06, "marketplace_pedido": 1.0001950380324163e-06, "sem_correspondencia": 0.00010001950380324164}, "confidence": 0.9971, "input_tokens": 215, "latency_ms": 21.392682999987755} +{"id": "g0190-parceiros_ofertas-informal_abreviado-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_troca": 0.002500245024012353, "marketplace_pedido": 0.0004000392038419765, "beneficios_consulta": 0.001600156815367906, "reclamacao_atendimento": 1.0000980096049412e-06, "conta_explicacao": 0.00030002940288148235, "vas_contratacao": 0.9655946282735708, "parceiros_ofertas": 0.027802724667017366, "suporte_sem_sinal": 1.0000980096049412e-06, "marketplace_compra": 0.0006000588057629647, "negociacao_divida": 0.0005000490048024706, "negociacao_religacao": 0.0005000490048024706, "sem_correspondencia": 0.00020001960192098824}, "confidence": 0.9281, "input_tokens": 281, "latency_ms": 22.339649000002737} +{"id": "g0190-parceiros_ofertas-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"vas_contratacao": 0.0048004800480048, "atendimento_humano": 0.0138013801380138, "marketplace_pedido": 0.0636063606360636, "bonus_nao_recebido": 0.0062006200620062, "marketplace_compra": 0.8706870687068707, "beneficios_consulta": 0.010401040104010401, "plano_consulta": 0.0083008300830083, "sem_correspondencia": 0.022202220222022204}, "confidence": 0.719, "input_tokens": 212, "latency_ms": 21.448409000015545} +{"id": "g0194-parceiros_ofertas-longo_contexto-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 160, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"marketplace_pedido": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "vas_contratacao": 9.99993000049e-07, "beneficios_consulta": 0.999993000049, "parceiros_ofertas": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "negociacao_divida": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 228, "latency_ms": 21.033265999989226} +{"id": "g0194-parceiros_ofertas-longo_contexto-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 9.999900000999991e-07, "parceiros_ofertas": 0.9998900010999892, "marketplace_pedido": 9.999900000999991e-07, "vas_cancelamento": 9.999900000999991e-07, "seguranca_perda_roubo": 9.999900000999991e-07, "conta_debito_automatico_digital": 9.999900000999991e-07, "recarga_realizar": 9.999900000999991e-07, "beneficios_consulta": 9.999900000999992e-05, "bonus_nao_recebido": 9.999900000999991e-07, "reclamacao_atendimento": 9.999900000999991e-07, "marketplace_compra": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9996, "input_tokens": 306, "latency_ms": 21.724952999989} +{"id": "g0194-parceiros_ofertas-longo_contexto-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"internet_pacote_adicional": 0.0034003400340034003, "atendimento_humano": 0.0063006300630063005, "suporte_chip_esim": 0.012301230123012302, "conta_segunda_via": 0.0034003400340034003, "vas_contratacao": 0.0028002800280028, "marketplace_pedido": 0.05300530053005301, "recarga_realizar": 0.0029002900290029, "recarga_nao_creditada": 0.016101610161016102, "seguranca_perda_roubo": 0.0023002300230023, "marketplace_compra": 0.17541754175417543, "beneficios_consulta": 0.021702170217021702, "negociacao_divida": 0.001000100010001, "internet_problema_conexao": 0.004100410041004101, "parceiros_ofertas": 0.5864586458645865, "internet_consumo": 0.004300430043004301, "sem_correspondencia": 0.10451045104510451}, "confidence": 0.5005, "input_tokens": 312, "latency_ms": 21.68122900002345} +{"id": "g0194-parceiros_ofertas-longo_contexto-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 1.0000920084647786e-06, "desconto_retencao": 0.1383127247706789, "plano_troca": 1.0000920084647786e-06, "reclamacao_atendimento": 1.0000920084647786e-06, "recarga_realizar": 1.0000920084647786e-06, "vas_contratacao": 0.06140564931973742, "seguranca_perda_roubo": 0.00010000920084647787, "atendimento_humano": 1.0000920084647786e-06, "recarga_saldo": 1.0000920084647786e-06, "parceiros_ofertas": 0.7958732203362708, "conta_contestacao": 0.00010000920084647787, "marketplace_pedido": 0.004000368033859115, "marketplace_compra": 1.0000920084647786e-06, "negociacao_religacao": 0.00010000920084647787, "beneficios_consulta": 1.0000920084647786e-06, "sem_correspondencia": 0.00010000920084647787}, "confidence": 0.7643, "input_tokens": 312, "latency_ms": 22.545197999988886} +{"id": "g0194-parceiros_ofertas-longo_contexto-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"bonus_nao_recebido": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "conta_vencimento": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "parceiros_ofertas": 0.9999850002249969, "atendimento_humano": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "portabilidade": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 304, "latency_ms": 23.128351999986307} +{"id": "g0194-parceiros_ofertas-longo_contexto-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9997980004039994, "beneficios_consulta": 0.00019999960000080004, "vas_contratacao": 9.99998000004e-07, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9986, "input_tokens": 148, "latency_ms": 21.811514000006582} +{"id": "g0194-parceiros_ofertas-longo_contexto-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_explicacao": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "internet_pacote_adicional": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "negociacao_divida": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "parceiros_ofertas": 0.9999850002249969, "suporte_configuracao": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "seguranca_perda_roubo": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 308, "latency_ms": 22.205307000007224} +{"id": "g0194-parceiros_ofertas-longo_contexto-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "recarga_saldo": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "parceiros_ofertas": 0.9999890001209991, "vas_cancelamento": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "marketplace_compra": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 312, "latency_ms": 21.146496999989495} +{"id": "g0194-parceiros_ofertas-longo_contexto-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.999694971022247, "marketplace_compra": 1.0000950090258573e-06, "vas_contratacao": 1.0000950090258573e-06, "beneficios_consulta": 0.00020001900180517147, "internet_consumo": 1.0000950090258573e-06, "marketplace_pedido": 1.0000950090258573e-06, "recarga_nao_creditada": 0.00010000950090258574, "sem_correspondencia": 1.0000950090258573e-06}, "confidence": 0.9981, "input_tokens": 222, "latency_ms": 21.434561000006624} +{"id": "g0194-parceiros_ofertas-longo_contexto-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "beneficios_consulta": 0.999993000049, "marketplace_pedido": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "roaming_cobranca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 227, "latency_ms": 21.36723199998869} +{"id": "g0194-parceiros_ofertas-longo_contexto-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_segunda_via": 9.99993000049e-07, "marketplace_pedido": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "parceiros_ofertas": 0.999993000049, "vas_contratacao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 238, "latency_ms": 21.448358000014878} +{"id": "g0199-suporte_sem_sinal-regionalismo-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_saldo": 1.0000860073966358e-06, "plano_consulta": 1.0000860073966358e-06, "conta_debito_automatico_digital": 1.0000860073966358e-06, "suporte_sem_sinal": 0.9941854999529957, "suporte_configuracao": 1.0000860073966358e-06, "suporte_chip_esim": 1.0000860073966358e-06, "atendimento_humano": 1.0000860073966358e-06, "conta_explicacao": 1.0000860073966358e-06, "roaming_cobranca": 1.0000860073966358e-06, "conta_contestacao": 1.0000860073966358e-06, "reclamacao_atendimento": 1.0000860073966358e-06, "plano_nova_linha": 1.0000860073966358e-06, "negociacao_religacao": 1.0000860073966358e-06, "internet_problema_conexao": 0.0058004988429004875, "internet_consumo": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.9867, "input_tokens": 303, "latency_ms": 23.630619000016395} +{"id": "g0199-suporte_sem_sinal-regionalismo-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 1.0001860346024358e-06, "conta_vencimento": 1.0001860346024358e-06, "vas_contratacao": 1.0001860346024358e-06, "vas_cancelamento": 1.0001860346024358e-06, "internet_pacote_adicional": 1.0001860346024358e-06, "internet_problema_conexao": 0.9982856811366911, "roaming_cobranca": 1.0001860346024358e-06, "suporte_chip_esim": 1.0001860346024358e-06, "suporte_sem_sinal": 1.0001860346024358e-06, "suporte_configuracao": 1.0001860346024358e-06, "plano_nova_linha": 1.0001860346024358e-06, "conta_debito_automatico_digital": 1.0001860346024358e-06, "troca_numero": 1.0001860346024358e-06, "negociacao_divida": 1.0001860346024358e-06, "conta_contestacao": 1.0001860346024358e-06, "sem_correspondencia": 0.0017003162588241406}, "confidence": 0.9946, "input_tokens": 300, "latency_ms": 23.175403999999844} +{"id": "g0199-suporte_sem_sinal-regionalismo-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.0051, "internet_problema_conexao": 0.9746, "suporte_sem_sinal": 0.0156, "sem_correspondencia": 0.0047}, "confidence": 0.8976, "input_tokens": 147, "latency_ms": 21.332214000011618} +{"id": "g0199-suporte_sem_sinal-regionalismo-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.07060663702388023, "bonus_nao_recebido": 1.0000940088368305e-06, "suporte_configuracao": 1.0000940088368305e-06, "suporte_chip_esim": 1.0000940088368305e-06, "internet_problema_conexao": 0.9293873624120667, "negociacao_religacao": 1.0000940088368305e-06, "roaming_cobranca": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.8767, "input_tokens": 246, "latency_ms": 21.37031500001285} +{"id": "g0199-suporte_sem_sinal-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 1.0000870075696584e-06, "plano_nova_linha": 1.0000870075696584e-06, "roaming_pacote": 1.0000870075696584e-06, "internet_problema_conexao": 0.9994869553651166, "conta_vencimento": 1.0000870075696584e-06, "internet_consumo": 0.0004000348030278634, "conta_debito_automatico_digital": 1.0000870075696584e-06, "vas_cancelamento": 1.0000870075696584e-06, "atendimento_humano": 1.0000870075696584e-06, "vas_contratacao": 1.0000870075696584e-06, "suporte_configuracao": 0.00010000870075696585, "recarga_saldo": 1.0000870075696584e-06, "cancelamento_linha": 1.0000870075696584e-06, "seguranca_fraude": 1.0000870075696584e-06, "suporte_chip_esim": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9978, "input_tokens": 304, "latency_ms": 21.885736999990968} +{"id": "g0199-suporte_sem_sinal-regionalismo-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0001, "negociacao_religacao": 0.0001, "internet_problema_conexao": 0.9997, "sem_correspondencia": 0.0001}, "confidence": 0.9977, "input_tokens": 145, "latency_ms": 21.16468399998439} +{"id": "g0199-suporte_sem_sinal-regionalismo-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"cadastro_atualizacao": 1.0000870075696582e-06, "negociacao_religacao": 1.0000870075696582e-06, "suporte_sem_sinal": 1.0000870075696582e-06, "internet_pacote_adicional": 1.0000870075696582e-06, "internet_problema_conexao": 0.9927863724143998, "vas_consulta": 1.0000870075696582e-06, "conta_explicacao": 1.0000870075696582e-06, "suporte_chip_esim": 1.0000870075696582e-06, "vas_contratacao": 1.0000870075696582e-06, "recarga_saldo": 1.0000870075696582e-06, "plano_nova_linha": 1.0000870075696582e-06, "suporte_configuracao": 0.00010000870075696584, "atendimento_humano": 1.0000870075696582e-06, "internet_consumo": 0.007100617753744575, "troca_numero": 1.0000870075696582e-06, "sem_correspondencia": 1.0000870075696582e-06}, "confidence": 0.9838, "input_tokens": 299, "latency_ms": 22.441756999995732} +{"id": "g0199-suporte_sem_sinal-regionalismo-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.000500100020004001, "atendimento_humano": 0.000500100020004001, "fidelidade_resgate": 0.000500100020004001, "suporte_chip_esim": 0.000500100020004001, "negociacao_religacao": 0.000500100020004001, "desconto_retencao": 0.000500100020004001, "suporte_sem_sinal": 0.4686937387477497, "internet_problema_conexao": 0.5228045609121826, "vas_contratacao": 0.000500100020004001, "suporte_configuracao": 0.000500100020004001, "portabilidade": 0.000500100020004001, "seguranca_perda_roubo": 0.000500100020004001, "conta_explicacao": 0.000500100020004001, "roaming_pacote": 0.000500100020004001, "plano_troca": 0.000500100020004001, "sem_correspondencia": 0.002000400080016004}, "confidence": 0.7268, "input_tokens": 303, "latency_ms": 22.97349699998108} +{"id": "g0199-suporte_sem_sinal-regionalismo-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 1.0000930086498043e-06, "suporte_chip_esim": 1.0000930086498043e-06, "negociacao_religacao": 1.0000930086498043e-06, "internet_problema_conexao": 0.9932923761909856, "conta_segunda_via": 1.0000930086498043e-06, "atendimento_humano": 1.0000930086498043e-06, "seguranca_fraude": 1.0000930086498043e-06, "suporte_sem_sinal": 0.00020001860172996088, "suporte_configuracao": 0.00010000930086498044, "seguranca_perda_roubo": 1.0000930086498043e-06, "vas_contratacao": 0.005800539450168864, "sem_correspondencia": 0.0006000558051898826}, "confidence": 0.9818, "input_tokens": 290, "latency_ms": 22.67900699999359} +{"id": "g0199-suporte_sem_sinal-regionalismo-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.017300000000000003, "conta_explicacao": 0.00030000000000000003, "internet_problema_conexao": 0.9803000000000002, "negociacao_religacao": 0.00030000000000000003, "fidelidade_resgate": 0.00040000000000000013, "suporte_configuracao": 0.00030000000000000003, "suporte_chip_esim": 0.00030000000000000003, "sem_correspondencia": 0.0008000000000000003}, "confidence": 0.9478, "input_tokens": 244, "latency_ms": 31.527554000007285} +{"id": "g0199-suporte_sem_sinal-regionalismo-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.0028002800280028, "suporte_chip_esim": 0.001000100010001, "suporte_sem_sinal": 0.018801880188018802, "troca_numero": 0.005100510051005101, "suporte_configuracao": 0.0014001400140014, "recarga_saldo": 0.0009000900090009, "beneficios_consulta": 0.0009000900090009, "seguranca_perda_roubo": 0.001000100010001, "internet_problema_conexao": 0.9647964796479648, "reclamacao_atendimento": 0.0012001200120012, "negociacao_religacao": 0.0011001100110011003, "sem_correspondencia": 0.001000100010001}, "confidence": 0.9151, "input_tokens": 288, "latency_ms": 21.41697599998338} +{"id": "g0199-suporte_sem_sinal-regionalismo-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 1.0000930086498043e-06, "negociacao_religacao": 1.0000930086498043e-06, "negociacao_divida": 1.0000930086498043e-06, "internet_problema_conexao": 0.9999929993489394, "suporte_chip_esim": 1.0000930086498043e-06, "suporte_configuracao": 1.0000930086498043e-06, "conta_segunda_via": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9993, "input_tokens": 244, "latency_ms": 21.279778000007354} +{"id": "g0200-suporte_sem_sinal-emocional-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.8074, "internet_problema_conexao": 0.1879, "negociacao_religacao": 0.0023, "sem_correspondencia": 0.0024}, "confidence": 0.6284, "input_tokens": 141, "latency_ms": 20.872604999993882} +{"id": "g0200-suporte_sem_sinal-emocional-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.00010001940376433027, "suporte_chip_esim": 1.0001940376433027e-06, "negociacao_religacao": 1.0001940376433027e-06, "roaming_duvida": 0.00010001940376433027, "internet_problema_conexao": 0.9989938047981308, "suporte_sem_sinal": 0.00010001940376433027, "negociacao_divida": 1.0001940376433027e-06, "conta_contestacao": 1.0001940376433027e-06, "vas_cancelamento": 1.0001940376433027e-06, "recarga_realizar": 1.0001940376433027e-06, "atendimento_humano": 0.0003000582112929908, "sem_correspondencia": 0.0004000776150573211}, "confidence": 0.9952, "input_tokens": 291, "latency_ms": 21.705213000018375} +{"id": "g0200-suporte_sem_sinal-emocional-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.00019999960000080004, "suporte_chip_esim": 0.00019999960000080004, "roaming_duvida": 0.0004999990000020001, "suporte_configuracao": 0.00019999960000080004, "internet_problema_conexao": 9.999980000040002e-05, "vas_cancelamento": 9.99998000004e-07, "suporte_sem_sinal": 0.9987980024039954, "sem_correspondencia": 9.99998000004e-07}, "confidence": 0.9946, "input_tokens": 245, "latency_ms": 20.98824600000171} +{"id": "g0200-suporte_sem_sinal-emocional-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0132, "internet_problema_conexao": 0.9859, "negociacao_religacao": 0.0003, "sem_correspondencia": 0.0006}, "confidence": 0.9434, "input_tokens": 145, "latency_ms": 21.650676000007252} +{"id": "g0200-suporte_sem_sinal-emocional-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.00020000000000000004, "internet_pacote_adicional": 0.0005000000000000001, "suporte_chip_esim": 0.00020000000000000004, "vas_contratacao": 0.00020000000000000004, "conta_pagamento_confirmacao": 0.00010000000000000002, "internet_problema_conexao": 0.7715000000000001, "suporte_sem_sinal": 0.00020000000000000004, "conta_contestacao": 0.00020000000000000004, "troca_numero": 0.0020000000000000005, "beneficios_consulta": 0.00020000000000000004, "suporte_configuracao": 0.00020000000000000004, "sem_correspondencia": 0.22450000000000003}, "confidence": 0.7729, "input_tokens": 282, "latency_ms": 22.25472200001377} +{"id": "g0200-suporte_sem_sinal-emocional-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.00030003000300029994, "conta_segunda_via": 0.0002000200020002, "negociacao_religacao": 0.0002000200020002, "conta_vencimento": 0.0002000200020002, "suporte_chip_esim": 0.9925992599259925, "internet_problema_conexao": 0.0006000600060005999, "suporte_sem_sinal": 0.005000500050005, "sem_correspondencia": 0.0009000900090008999}, "confidence": 0.9744, "input_tokens": 239, "latency_ms": 21.635235000019293} +{"id": "g0200-suporte_sem_sinal-emocional-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.005499450054994501, "fidelidade_pontos": 0.00029997000299970003, "recarga_realizar": 0.00029997000299970003, "negociacao_religacao": 0.00039996000399960006, "conta_explicacao": 0.00039996000399960006, "roaming_cobranca": 0.0201979802019798, "suporte_chip_esim": 0.0007999200079992001, "suporte_configuracao": 0.00039996000399960006, "internet_problema_conexao": 0.034596540345965404, "roaming_duvida": 0.0010998900109989002, "suporte_sem_sinal": 0.9347065293470652, "sem_correspondencia": 0.0012998700129987}, "confidence": 0.8702, "input_tokens": 291, "latency_ms": 24.549890999992385} +{"id": "g0200-suporte_sem_sinal-emocional-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0007999999999999998, "cancelamento_linha": 0.013899999999999996, "suporte_sem_sinal": 0.0004999999999999999, "negociacao_religacao": 0.0004999999999999999, "internet_problema_conexao": 0.9823999999999998, "seguranca_perda_roubo": 0.0006999999999999999, "suporte_chip_esim": 0.0005999999999999998, "sem_correspondencia": 0.0005999999999999998}, "confidence": 0.9498, "input_tokens": 231, "latency_ms": 22.00220000000286} +{"id": "g0200-suporte_sem_sinal-emocional-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.0003, "reclamacao_atendimento": 0.0547, "suporte_sem_sinal": 0.894, "suporte_configuracao": 0.0011, "plano_consulta": 0.0003, "roaming_cobranca": 0.0006, "internet_problema_conexao": 0.043, "fidelidade_pontos": 0.0003, "bonus_nao_recebido": 0.0003, "negociacao_religacao": 0.0003, "suporte_chip_esim": 0.0007, "sem_correspondencia": 0.0044}, "confidence": 0.8199, "input_tokens": 288, "latency_ms": 22.2528440000076} +{"id": "g0200-suporte_sem_sinal-emocional-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9953995399539953, "suporte_sem_sinal": 0.0036003600360036, "negociacao_religacao": 0.00010001000100010001, "sem_correspondencia": 0.0009000900090009}, "confidence": 0.9765, "input_tokens": 141, "latency_ms": 24.5660490000148} +{"id": "g0200-suporte_sem_sinal-emocional-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.0015000000000000002, "suporte_sem_sinal": 0.9983000000000001, "negociacao_religacao": 0.00010000000000000002, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9902, "input_tokens": 138, "latency_ms": 21.074295999994774} +{"id": "g0200-suporte_sem_sinal-emocional-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.051405140514051414, "internet_problema_conexao": 0.8633863386338634, "negociacao_religacao": 0.04260426042604261, "sem_correspondencia": 0.04260426042604261}, "confidence": 0.6042, "input_tokens": 145, "latency_ms": 21.573974000006046} +{"id": "g0201-suporte_sem_sinal-longo_contexto-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.08630863086308631, "portabilidade": 0.00010001000100010001, "suporte_configuracao": 0.00010001000100010001, "negociacao_religacao": 0.00010001000100010001, "suporte_chip_esim": 0.00010001000100010001, "internet_problema_conexao": 0.9130913091309131, "troca_numero": 0.00010001000100010001, "sem_correspondencia": 0.00010001000100010001}, "confidence": 0.8554, "input_tokens": 257, "latency_ms": 21.623478999998724} +{"id": "g0201-suporte_sem_sinal-longo_contexto-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 226, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 1.0000980096049412e-06, "suporte_sem_sinal": 0.9996979704010993, "internet_problema_conexao": 0.00030002940288148235, "sem_correspondencia": 1.0000980096049412e-06}, "confidence": 0.9974, "input_tokens": 181, "latency_ms": 21.128080000011096} +{"id": "g0201-suporte_sem_sinal-longo_contexto-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "suporte_chip_esim", "probabilities": {"internet_problema_conexao": 0.31353135313531355, "suporte_configuracao": 0.022202220222022204, "cadastro_atualizacao": 0.0184018401840184, "suporte_chip_esim": 0.5767576757675767, "negociacao_religacao": 0.0173017301730173, "fidelidade_pontos": 0.0184018401840184, "suporte_sem_sinal": 0.0167016701670167, "sem_correspondencia": 0.0167016701670167}, "confidence": 0.4615, "input_tokens": 270, "latency_ms": 21.42625500002282} +{"id": "g0201-suporte_sem_sinal-longo_contexto-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.999, "negociacao_religacao": 0.0001, "suporte_sem_sinal": 0.0008, "sem_correspondencia": 0.0001}, "confidence": 0.9938, "input_tokens": 171, "latency_ms": 20.86172299999589} +{"id": "g0201-suporte_sem_sinal-longo_contexto-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 218, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.00020002000200020003, "suporte_sem_sinal": 0.018001800180018, "suporte_chip_esim": 0.00020002000200020003, "vas_cancelamento": 0.00020002000200020003, "marketplace_compra": 0.00020002000200020003, "internet_problema_conexao": 0.9807980798079808, "negociacao_religacao": 0.00020002000200020003, "sem_correspondencia": 0.00020002000200020003}, "confidence": 0.9509, "input_tokens": 268, "latency_ms": 21.29779300000223} +{"id": "g0201-suporte_sem_sinal-longo_contexto-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 254, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.009500950095009501, "negociacao_religacao": 0.0046004600460046, "internet_problema_conexao": 0.9806980698069807, "sem_correspondencia": 0.005200520052005201}, "confidence": 0.9164, "input_tokens": 178, "latency_ms": 20.619571999986874} +{"id": "g0201-suporte_sem_sinal-longo_contexto-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 216, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"atendimento_humano": 0.07158568286342731, "marketplace_pedido": 0.0008998200359928015, "recarga_saldo": 0.0008998200359928015, "roaming_duvida": 0.0021995600879824036, "suporte_chip_esim": 0.0008998200359928015, "seguranca_fraude": 0.0008998200359928015, "conta_explicacao": 0.0008998200359928015, "negociacao_religacao": 0.0009998000399920016, "suporte_sem_sinal": 0.0008998200359928015, "vas_contratacao": 0.0008998200359928015, "conta_debito_automatico_digital": 0.0008998200359928015, "internet_problema_conexao": 0.9027194561087784, "parceiros_ofertas": 0.0009998000399920016, "plano_consulta": 0.0008998200359928015, "suporte_configuracao": 0.01249750049990002, "sem_correspondencia": 0.0008998200359928015}, "confidence": 0.8465, "input_tokens": 326, "latency_ms": 23.045558999996274} +{"id": "g0201-suporte_sem_sinal-longo_contexto-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 209, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.00030000000000000003, "internet_problema_conexao": 0.8761000000000001, "suporte_sem_sinal": 0.12330000000000002, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.7265, "input_tokens": 174, "latency_ms": 21.445590000013226} +{"id": "g0201-suporte_sem_sinal-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 224, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.0035, "internet_problema_conexao": 0.9855, "suporte_configuracao": 0.005, "sem_correspondencia": 0.006}, "confidence": 0.9341, "input_tokens": 174, "latency_ms": 20.86896800000204} +{"id": "g0201-suporte_sem_sinal-longo_contexto-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 216, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"troca_numero": 0.00039996000399960006, "suporte_configuracao": 0.00039996000399960006, "suporte_chip_esim": 0.00019998000199980003, "negociacao_religacao": 0.00019998000199980003, "suporte_sem_sinal": 0.035396460353964605, "roaming_pacote": 0.00019998000199980003, "internet_problema_conexao": 0.963003699630037, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9195, "input_tokens": 252, "latency_ms": 21.104057000002285} +{"id": "g0201-suporte_sem_sinal-longo_contexto-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"marketplace_pedido": 0.0005000500050005002, "troca_numero": 0.0013001300130013002, "fidelidade_resgate": 0.0010001000100010003, "parceiros_ofertas": 0.0005000500050005002, "roaming_pacote": 0.0009000900090009002, "suporte_configuracao": 0.0005000500050005002, "plano_nova_linha": 0.0005000500050005002, "suporte_sem_sinal": 0.0005000500050005002, "internet_problema_conexao": 0.9927992799279929, "negociacao_religacao": 0.0005000500050005002, "suporte_chip_esim": 0.0005000500050005002, "sem_correspondencia": 0.0005000500050005002}, "confidence": 0.9758, "input_tokens": 304, "latency_ms": 21.14376499997661} +{"id": "g0201-suporte_sem_sinal-longo_contexto-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9927960288158847, "suporte_sem_sinal": 0.006299974800100799, "conta_vencimento": 9.999960000159999e-05, "negociacao_religacao": 9.999960000159999e-07, "recarga_realizar": 9.999960000159999e-07, "parceiros_ofertas": 9.999960000159999e-07, "suporte_configuracao": 0.00039999840000639995, "suporte_chip_esim": 9.999960000159999e-05, "fidelidade_pontos": 9.999960000159999e-05, "reclamacao_atendimento": 9.999960000159999e-05, "conta_debito_automatico_digital": 9.999960000159999e-07, "sem_correspondencia": 9.999960000159999e-05}, "confidence": 0.9809, "input_tokens": 327, "latency_ms": 21.72749300001442} +{"id": "g0203-suporte_configuracao-curto_neutro-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 9.999900000999992e-05, "vas_consulta": 9.999900000999991e-07, "reclamacao_atendimento": 9.999900000999991e-07, "seguranca_fraude": 9.999900000999991e-07, "conta_explicacao": 9.999900000999991e-07, "internet_problema_conexao": 9.999900000999991e-07, "parceiros_ofertas": 9.999900000999991e-07, "marketplace_compra": 9.999900000999991e-07, "internet_pacote_adicional": 9.999900000999991e-07, "suporte_configuracao": 0.9998900010999892, "suporte_sem_sinal": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9996, "input_tokens": 282, "latency_ms": 21.494466999996575} +{"id": "g0203-suporte_configuracao-curto_neutro-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 9.999890001209994e-07, "seguranca_fraude": 9.999890001209994e-07, "seguranca_perda_roubo": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "suporte_configuracao": 0.9999890001209993, "desconto_retencao": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "roaming_pacote": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 275, "latency_ms": 22.176182999999128} +{"id": "g0203-suporte_configuracao-curto_neutro-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.00010000930086498046, "suporte_chip_esim": 0.0002000186017299609, "internet_problema_conexao": 0.0002000186017299609, "plano_consulta": 1.0000930086498043e-06, "suporte_sem_sinal": 1.0000930086498043e-06, "seguranca_fraude": 0.0003000279025949413, "conta_explicacao": 1.0000930086498043e-06, "reclamacao_atendimento": 1.0000930086498043e-06, "internet_consumo": 1.0000930086498043e-06, "suporte_configuracao": 0.9991929249420196, "internet_pacote_adicional": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9965, "input_tokens": 288, "latency_ms": 21.959352000010313} +{"id": "g0203-suporte_configuracao-curto_neutro-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.00020004000800160035, "conta_explicacao": 0.00020004000800160035, "conta_segunda_via": 0.00020004000800160035, "suporte_sem_sinal": 0.00020004000800160035, "suporte_chip_esim": 0.0004000800160032007, "conta_vencimento": 0.00020004000800160035, "internet_problema_conexao": 0.005401080216043209, "seguranca_fraude": 0.00020004000800160035, "conta_debito_automatico_digital": 0.00020004000800160035, "roaming_duvida": 0.00020004000800160035, "seguranca_perda_roubo": 0.00020004000800160035, "conta_contestacao": 0.00020004000800160035, "suporte_configuracao": 0.9915983196639329, "recarga_nao_creditada": 0.00020004000800160035, "parceiros_ofertas": 0.00020004000800160035, "sem_correspondencia": 0.00020004000800160035}, "confidence": 0.9771, "input_tokens": 289, "latency_ms": 22.477469999984123} +{"id": "g0203-suporte_configuracao-curto_neutro-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 9.99997000009e-07, "roaming_duvida": 0.0002999991000027, "plano_nova_linha": 0.0006999979000063, "portabilidade": 9.999970000090001e-05, "vas_consulta": 0.00039999880000360003, "suporte_chip_esim": 9.999970000090001e-05, "bonus_nao_recebido": 9.99997000009e-07, "troca_numero": 9.99997000009e-07, "internet_problema_conexao": 0.025499923500229497, "suporte_sem_sinal": 9.999970000090001e-05, "suporte_configuracao": 0.9726970819087543, "sem_correspondencia": 9.999970000090001e-05}, "confidence": 0.9456, "input_tokens": 270, "latency_ms": 21.54592900001262} +{"id": "g0203-suporte_configuracao-curto_neutro-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 9.999980000039998e-07, "suporte_configuracao": 0.9996980006039987, "suporte_chip_esim": 0.0002999994000012, "sem_correspondencia": 9.999980000039998e-07}, "confidence": 0.9977, "input_tokens": 142, "latency_ms": 20.734451000009813} +{"id": "g0203-suporte_configuracao-curto_neutro-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 1.0000970094099127e-06, "suporte_chip_esim": 1.0000970094099127e-06, "suporte_configuracao": 0.9999969997089718, "sem_correspondencia": 1.0000970094099127e-06}, "confidence": 0.9991, "input_tokens": 142, "latency_ms": 25.065343999983725} +{"id": "g0203-suporte_configuracao-curto_neutro-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_segunda_via": 0.0011001100110011003, "beneficios_consulta": 0.00020002000200020005, "roaming_pacote": 0.004800480048004801, "suporte_sem_sinal": 0.0004000400040004001, "suporte_configuracao": 0.9784978497849787, "negociacao_divida": 0.00010001000100010003, "seguranca_perda_roubo": 0.0004000400040004001, "portabilidade": 0.0025002500250025004, "internet_problema_conexao": 0.004800480048004801, "internet_consumo": 0.0018001800180018003, "fidelidade_resgate": 0.00020002000200020005, "plano_consulta": 0.00010001000100010003, "suporte_chip_esim": 0.004700470047004701, "conta_pagamento_confirmacao": 0.00010001000100010003, "seguranca_fraude": 0.00010001000100010003, "sem_correspondencia": 0.00020002000200020005}, "confidence": 0.9469, "input_tokens": 287, "latency_ms": 22.295683000010058} +{"id": "g0203-suporte_configuracao-curto_neutro-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.00019998000199980003, "suporte_chip_esim": 9.999000099990002e-05, "reclamacao_atendimento": 9.999000099990002e-05, "conta_contestacao": 9.999000099990002e-05, "suporte_configuracao": 0.9992000799920008, "bonus_nao_recebido": 9.999000099990002e-05, "suporte_sem_sinal": 9.999000099990002e-05, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9966, "input_tokens": 239, "latency_ms": 21.006977000013194} +{"id": "g0203-suporte_configuracao-curto_neutro-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_nova_linha": 1.0000970094099127e-06, "suporte_configuracao": 0.997396747484506, "suporte_chip_esim": 0.00010000970094099128, "recarga_realizar": 1.0000970094099127e-06, "internet_pacote_adicional": 0.00020001940188198256, "suporte_sem_sinal": 1.0000970094099127e-06, "internet_problema_conexao": 0.0022002134207018084, "sem_correspondencia": 0.00010000970094099128}, "confidence": 0.9903, "input_tokens": 224, "latency_ms": 20.561552000003758} +{"id": "g0203-suporte_configuracao-curto_neutro-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 1.0000910082817534e-06, "internet_pacote_adicional": 1.0000910082817534e-06, "fidelidade_resgate": 1.0000910082817534e-06, "marketplace_pedido": 1.0000910082817534e-06, "suporte_configuracao": 0.9995909627776126, "bonus_nao_recebido": 1.0000910082817534e-06, "vas_consulta": 1.0000910082817534e-06, "suporte_chip_esim": 0.00010000910082817536, "plano_troca": 1.0000910082817534e-06, "internet_problema_conexao": 0.000300027302484526, "beneficios_consulta": 1.0000910082817534e-06, "sem_correspondencia": 1.0000910082817534e-06}, "confidence": 0.998, "input_tokens": 280, "latency_ms": 21.03598299999021} +{"id": "g0203-suporte_configuracao-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.0274, "suporte_sem_sinal": 0.1018, "suporte_chip_esim": 0.4286, "sem_correspondencia": 0.4422}, "confidence": 0.2389, "input_tokens": 138, "latency_ms": 20.805626000026223} +{"id": "g0204-suporte_configuracao-informal_abreviado-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9979990020009981, "suporte_chip_esim": 0.00019999980000020003, "portabilidade": 9.99999000001e-07, "cadastro_atualizacao": 0.00019999980000020003, "suporte_sem_sinal": 0.00019999980000020003, "roaming_cobranca": 9.999990000010002e-05, "internet_problema_conexao": 9.999990000010002e-05, "sem_correspondencia": 0.0011999988000012}, "confidence": 0.9919, "input_tokens": 225, "latency_ms": 21.09700400001202} +{"id": "g0204-suporte_configuracao-informal_abreviado-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_consulta": 1.0001900361068602e-06, "beneficios_consulta": 1.0001900361068602e-06, "suporte_sem_sinal": 1.0001900361068602e-06, "conta_debito_automatico_digital": 1.0001900361068602e-06, "recarga_nao_creditada": 1.0001900361068602e-06, "suporte_configuracao": 0.9962892949660435, "suporte_chip_esim": 0.00020003800722137206, "internet_problema_conexao": 0.0031005891119312667, "recarga_realizar": 1.0001900361068602e-06, "vas_consulta": 1.0001900361068602e-06, "cadastro_atualizacao": 1.0001900361068602e-06, "seguranca_fraude": 0.00020003800722137206, "roaming_duvida": 0.00010001900361068603, "portabilidade": 0.00010001900361068603, "conta_segunda_via": 1.0001900361068602e-06, "sem_correspondencia": 1.0001900361068602e-06}, "confidence": 0.9895, "input_tokens": 291, "latency_ms": 21.760282999991887} +{"id": "g0204-suporte_configuracao-informal_abreviado-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9999929993489393, "suporte_sem_sinal": 1.000093008649804e-06, "portabilidade": 1.000093008649804e-06, "roaming_duvida": 1.000093008649804e-06, "suporte_chip_esim": 1.000093008649804e-06, "beneficios_consulta": 1.000093008649804e-06, "internet_problema_conexao": 1.000093008649804e-06, "sem_correspondencia": 1.000093008649804e-06}, "confidence": 0.9996, "input_tokens": 226, "latency_ms": 21.054598999995733} +{"id": "g0204-suporte_configuracao-informal_abreviado-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9999850002249978, "suporte_chip_esim": 9.999850002249977e-07, "fidelidade_pontos": 9.999850002249977e-07, "negociacao_religacao": 9.999850002249977e-07, "roaming_duvida": 9.999850002249977e-07, "conta_contestacao": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "recarga_saldo": 9.999850002249977e-07, "beneficios_consulta": 9.999850002249977e-07, "portabilidade": 9.999850002249977e-07, "troca_numero": 9.999850002249977e-07, "internet_problema_conexao": 9.999850002249977e-07, "suporte_sem_sinal": 9.999850002249977e-07, "cadastro_atualizacao": 9.999850002249977e-07, "marketplace_pedido": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 24.21871900000383} +{"id": "g0204-suporte_configuracao-informal_abreviado-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"vas_consulta": 9.999890001209994e-07, "seguranca_fraude": 9.999890001209994e-07, "suporte_configuracao": 0.9999890001209993, "recarga_realizar": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "internet_problema_conexao": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "internet_consumo": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 282, "latency_ms": 22.85470900000064} +{"id": "g0204-suporte_configuracao-informal_abreviado-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9999889990209125, "internet_problema_conexao": 1.0000890079217046e-06, "plano_consulta": 1.0000890079217046e-06, "beneficios_consulta": 1.0000890079217046e-06, "plano_troca": 1.0000890079217046e-06, "conta_debito_automatico_digital": 1.0000890079217046e-06, "suporte_sem_sinal": 1.0000890079217046e-06, "troca_numero": 1.0000890079217046e-06, "suporte_chip_esim": 1.0000890079217046e-06, "bonus_nao_recebido": 1.0000890079217046e-06, "negociacao_divida": 1.0000890079217046e-06, "sem_correspondencia": 1.0000890079217046e-06}, "confidence": 0.9997, "input_tokens": 274, "latency_ms": 23.284781000000976} +{"id": "g0204-suporte_configuracao-informal_abreviado-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"bonus_nao_recebido": 9.99994000036e-07, "suporte_sem_sinal": 9.99994000036e-07, "suporte_configuracao": 0.9998940006359964, "suporte_chip_esim": 9.99994000036e-07, "internet_problema_conexao": 9.999940000360002e-05, "conta_vencimento": 9.99994000036e-07, "cancelamento_linha": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9992, "input_tokens": 223, "latency_ms": 24.8673029999793} +{"id": "g0204-suporte_configuracao-informal_abreviado-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.00020002000200020005, "internet_problema_conexao": 0.00020002000200020005, "suporte_configuracao": 0.9993999399939995, "sem_correspondencia": 0.00020002000200020005}, "confidence": 0.9956, "input_tokens": 145, "latency_ms": 21.13700699999299} +{"id": "g0204-suporte_configuracao-informal_abreviado-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_contestacao": 9.999930000490002e-07, "suporte_configuracao": 0.9999930000490003, "cadastro_atualizacao": 9.999930000490002e-07, "suporte_sem_sinal": 9.999930000490002e-07, "recarga_realizar": 9.999930000490002e-07, "internet_problema_conexao": 9.999930000490002e-07, "suporte_chip_esim": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9999, "input_tokens": 230, "latency_ms": 21.931454000025496} +{"id": "g0204-suporte_configuracao-informal_abreviado-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "plano_nova_linha": 9.999890001209994e-07, "suporte_configuracao": 0.9999890001209993, "internet_pacote_adicional": 9.999890001209994e-07, "conta_vencimento": 9.999890001209994e-07, "beneficios_consulta": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "suporte_sem_sinal": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 0.9999, "input_tokens": 279, "latency_ms": 21.68432900000994} +{"id": "g0204-suporte_configuracao-informal_abreviado-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "beneficios_consulta": 9.99985000224997e-07, "conta_contestacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "fidelidade_pontos": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "conta_debito_automatico_digital": 9.99985000224997e-07, "reclamacao_atendimento": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "suporte_configuracao": 0.9999850002249969, "internet_problema_conexao": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 22.156317999986186} +{"id": "g0204-suporte_configuracao-informal_abreviado-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.00020004000800160037, "suporte_configuracao": 0.9981996399279858, "suporte_chip_esim": 0.00020004000800160037, "seguranca_fraude": 0.00020004000800160037, "internet_problema_conexao": 0.0005001000200040009, "negociacao_divida": 0.00020004000800160037, "suporte_sem_sinal": 0.00020004000800160037, "sem_correspondencia": 0.00030006001200240054}, "confidence": 0.9912, "input_tokens": 236, "latency_ms": 21.641923000004226} +{"id": "g0206-suporte_configuracao-regionalismo-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"recarga_saldo": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "suporte_configuracao": 0.9999850002249971, "suporte_sem_sinal": 9.999850002249971e-07, "marketplace_compra": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 0.9999, "input_tokens": 291, "latency_ms": 23.021510999996053} +{"id": "g0206-suporte_configuracao-regionalismo-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.000400075614291101, "internet_problema_conexao": 0.0002000378071455505, "suporte_sem_sinal": 0.00010001890357277525, "roaming_pacote": 1.0001890357277524e-06, "plano_troca": 1.0001890357277524e-06, "negociacao_divida": 1.0001890357277524e-06, "beneficios_consulta": 1.0001890357277524e-06, "recarga_nao_creditada": 1.0001890357277524e-06, "conta_pagamento_confirmacao": 1.0001890357277524e-06, "fidelidade_resgate": 1.0001890357277524e-06, "conta_vencimento": 1.0001890357277524e-06, "suporte_configuracao": 0.9991888466920247, "negociacao_religacao": 1.0001890357277524e-06, "bonus_nao_recebido": 1.0001890357277524e-06, "recarga_saldo": 1.0001890357277524e-06, "sem_correspondencia": 0.00010001890357277525}, "confidence": 0.9965, "input_tokens": 294, "latency_ms": 22.228147999982184} +{"id": "g0206-suporte_configuracao-regionalismo-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 1.0000930086498043e-06, "suporte_sem_sinal": 1.0000930086498043e-06, "parceiros_ofertas": 1.0000930086498043e-06, "internet_problema_conexao": 1.0000930086498043e-06, "conta_segunda_via": 1.0000930086498043e-06, "suporte_configuracao": 0.9999929993489394, "seguranca_perda_roubo": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.9997, "input_tokens": 238, "latency_ms": 21.159530999995013} +{"id": "g0206-suporte_configuracao-regionalismo-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 9.996001599360257e-05, "suporte_chip_esim": 9.996001599360257e-05, "suporte_configuracao": 0.998500599760096, "seguranca_fraude": 9.996001599360257e-05, "internet_consumo": 9.996001599360257e-05, "seguranca_perda_roubo": 9.996001599360257e-05, "internet_problema_conexao": 0.00019992003198720514, "bonus_nao_recebido": 9.996001599360257e-05, "suporte_sem_sinal": 0.0002998800479808077, "recarga_realizar": 9.996001599360257e-05, "vas_contratacao": 9.996001599360257e-05, "sem_correspondencia": 0.00019992003198720514}, "confidence": 0.9955, "input_tokens": 285, "latency_ms": 22.191271999986384} +{"id": "g0206-suporte_configuracao-regionalismo-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9995970012089964, "internet_problema_conexao": 9.999970000090001e-05, "portabilidade": 9.999970000090001e-05, "suporte_chip_esim": 9.999970000090001e-05, "marketplace_pedido": 9.99997000009e-07, "suporte_sem_sinal": 9.999970000090001e-05, "parceiros_ofertas": 9.99997000009e-07, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9979, "input_tokens": 231, "latency_ms": 21.23991600001318} +{"id": "g0206-suporte_configuracao-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"recarga_saldo": 0.065993400659934, "suporte_sem_sinal": 0.0034996500349965005, "seguranca_perda_roubo": 0.43855614438556145, "conta_debito_automatico_digital": 0.0962903709629037, "plano_consulta": 0.028397160283971604, "conta_explicacao": 0.04359564043595641, "suporte_chip_esim": 0.19868013198680132, "atendimento_humano": 0.0213978602139786, "vas_cancelamento": 0.0035996400359964, "internet_consumo": 0.036996300369963, "internet_problema_conexao": 0.023897610238976102, "sem_correspondencia": 0.03909609039096091}, "confidence": 0.2816, "input_tokens": 288, "latency_ms": 21.945848000001433} +{"id": "g0206-suporte_configuracao-regionalismo-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"negociacao_divida": 1.000085007225614e-06, "conta_explicacao": 1.000085007225614e-06, "vas_consulta": 1.000085007225614e-06, "fidelidade_pontos": 1.000085007225614e-06, "suporte_sem_sinal": 1.000085007225614e-06, "fidelidade_resgate": 1.000085007225614e-06, "cancelamento_linha": 1.000085007225614e-06, "recarga_realizar": 1.000085007225614e-06, "troca_numero": 1.000085007225614e-06, "suporte_chip_esim": 1.000085007225614e-06, "suporte_configuracao": 0.9999849987248915, "internet_problema_conexao": 1.000085007225614e-06, "conta_segunda_via": 1.000085007225614e-06, "parceiros_ofertas": 1.000085007225614e-06, "marketplace_compra": 1.000085007225614e-06, "sem_correspondencia": 1.000085007225614e-06}, "confidence": 0.9994, "input_tokens": 286, "latency_ms": 21.970322000015585} +{"id": "g0206-suporte_configuracao-regionalismo-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9894949915191857, "suporte_sem_sinal": 0.00010000960092168849, "internet_problema_conexao": 1.0000960092168847e-06, "beneficios_consulta": 1.0000960092168847e-06, "roaming_pacote": 1.0000960092168847e-06, "vas_contratacao": 0.010300988894933914, "suporte_chip_esim": 0.00010000960092168849, "sem_correspondencia": 1.0000960092168847e-06}, "confidence": 0.9709, "input_tokens": 226, "latency_ms": 23.64068200000702} +{"id": "g0206-suporte_configuracao-regionalismo-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 9.999930000490002e-07, "suporte_configuracao": 0.9999930000490003, "plano_consulta": 9.999930000490002e-07, "conta_segunda_via": 9.999930000490002e-07, "internet_problema_conexao": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "suporte_sem_sinal": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 21.49255599999833} +{"id": "g0206-suporte_configuracao-regionalismo-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_divida": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "internet_problema_conexao": 0.9999850002249971, "conta_pagamento_confirmacao": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "suporte_sem_sinal": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 297, "latency_ms": 22.954041000019743} +{"id": "g0206-suporte_configuracao-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.5503449655034497, "suporte_sem_sinal": 0.0408959104089591, "internet_problema_conexao": 0.05849415058494151, "sem_correspondencia": 0.35026497350264973}, "confidence": 0.2838, "input_tokens": 146, "latency_ms": 21.276841999991802} +{"id": "g0206-suporte_configuracao-regionalismo-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 9.99997000009e-07, "internet_problema_conexao": 9.99997000009e-07, "suporte_configuracao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 0.9997, "input_tokens": 151, "latency_ms": 21.35145800002647} +{"id": "g0210-suporte_chip_esim-curto_neutro-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"vas_contratacao": 9.999860001959975e-07, "recarga_nao_creditada": 9.999860001959975e-07, "suporte_configuracao": 9.999860001959975e-07, "negociacao_divida": 9.999860001959975e-07, "internet_consumo": 9.999860001959975e-07, "conta_vencimento": 9.999860001959975e-07, "portabilidade": 9.999860001959976e-05, "seguranca_perda_roubo": 9.999860001959975e-07, "cadastro_atualizacao": 9.999860001959975e-07, "roaming_pacote": 9.999860001959975e-07, "atendimento_humano": 9.999860001959975e-07, "suporte_chip_esim": 0.999886001595978, "conta_explicacao": 9.999860001959975e-07, "suporte_sem_sinal": 9.999860001959975e-07, "troca_numero": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9995, "input_tokens": 282, "latency_ms": 23.685773000011068} +{"id": "g0210-suporte_chip_esim-curto_neutro-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"roaming_cobranca": 0.011700000000000002, "plano_consulta": 0.011700000000000002, "suporte_chip_esim": 0.7982000000000001, "negociacao_religacao": 0.011000000000000001, "suporte_sem_sinal": 0.010600000000000002, "seguranca_perda_roubo": 0.021500000000000002, "internet_problema_conexao": 0.055700000000000006, "recarga_saldo": 0.011300000000000001, "suporte_configuracao": 0.017500000000000005, "desconto_retencao": 0.011000000000000001, "vas_cancelamento": 0.011300000000000001, "sem_correspondencia": 0.028500000000000004}, "confidence": 0.6184, "input_tokens": 282, "latency_ms": 22.96363899998255} +{"id": "g0210-suporte_chip_esim-curto_neutro-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.0030996900309969004, "suporte_configuracao": 0.003999600039996, "seguranca_perda_roubo": 0.0040995900409959, "recarga_saldo": 0.00019998000199980003, "portabilidade": 0.0017998200179982, "roaming_cobranca": 0.00019998000199980003, "roaming_duvida": 0.00019998000199980003, "conta_pagamento_confirmacao": 9.999000099990002e-05, "plano_nova_linha": 0.0004999500049995, "plano_consulta": 0.00019998000199980003, "fidelidade_pontos": 0.00019998000199980003, "conta_debito_automatico_digital": 0.00019998000199980003, "fidelidade_resgate": 0.00019998000199980003, "suporte_chip_esim": 0.9846015398460154, "suporte_sem_sinal": 0.00019998000199980003, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.961, "input_tokens": 285, "latency_ms": 25.720565000000306} +{"id": "g0210-suporte_chip_esim-curto_neutro-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.00039996000399960017, "roaming_pacote": 0.0006999300069993002, "plano_consulta": 0.00039996000399960017, "suporte_sem_sinal": 0.0006999300069993002, "suporte_configuracao": 0.6612338766123389, "desconto_retencao": 0.00039996000399960017, "suporte_chip_esim": 0.33246675332466763, "seguranca_fraude": 0.00039996000399960017, "vas_contratacao": 0.0013998600139986004, "fidelidade_pontos": 0.00039996000399960017, "conta_segunda_via": 0.0006999300069993002, "sem_correspondencia": 0.0007999200079992003}, "confidence": 0.7245, "input_tokens": 279, "latency_ms": 24.518223999990596} +{"id": "g0210-suporte_chip_esim-curto_neutro-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0017998200179982, "marketplace_compra": 0.0008999100089991, "seguranca_perda_roubo": 0.0007999200079992001, "conta_debito_automatico_digital": 0.0007999200079992001, "suporte_chip_esim": 0.9932006799320068, "suporte_sem_sinal": 0.0007999200079992001, "conta_vencimento": 0.0007999200079992001, "sem_correspondencia": 0.0008999100089991}, "confidence": 0.9747, "input_tokens": 235, "latency_ms": 25.409910000007585} +{"id": "g0210-suporte_chip_esim-curto_neutro-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.007599240075992403, "suporte_configuracao": 0.5567443255674434, "cancelamento_linha": 0.004499550044995501, "negociacao_divida": 0.004499550044995501, "suporte_sem_sinal": 0.004299570042995702, "suporte_chip_esim": 0.4132586741325868, "conta_debito_automatico_digital": 0.004499550044995501, "sem_correspondencia": 0.004599540045995401}, "confidence": 0.5916, "input_tokens": 235, "latency_ms": 23.718353000020898} +{"id": "g0210-suporte_chip_esim-curto_neutro-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.8284828482848285, "seguranca_perda_roubo": 0.0283028302830283, "suporte_configuracao": 0.031103110311031103, "sem_correspondencia": 0.11211121112111211}, "confidence": 0.5598, "input_tokens": 144, "latency_ms": 23.355925999993588} +{"id": "g0210-suporte_chip_esim-curto_neutro-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 29, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.8977204559088184, "suporte_sem_sinal": 0.000599880023995201, "roaming_duvida": 0.0004999000199960009, "parceiros_ofertas": 0.0004999000199960009, "suporte_chip_esim": 0.09918016396720658, "seguranca_perda_roubo": 0.0004999000199960009, "negociacao_divida": 0.0004999000199960009, "sem_correspondencia": 0.0004999000199960009}, "confidence": 0.8325, "input_tokens": 229, "latency_ms": 23.05449900001122} +{"id": "g0210-suporte_chip_esim-curto_neutro-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_compra": 0.0003000576110613237, "recarga_realizar": 0.0004000768147484317, "vas_contratacao": 1.0001920368710792e-06, "vas_cancelamento": 1.0001920368710792e-06, "vas_consulta": 1.0001920368710792e-06, "desconto_retencao": 1.0001920368710792e-06, "roaming_duvida": 1.0001920368710792e-06, "suporte_chip_esim": 0.9978915951862758, "plano_troca": 1.0001920368710792e-06, "conta_vencimento": 1.0001920368710792e-06, "suporte_sem_sinal": 0.00010001920368710793, "roaming_cobranca": 0.00010001920368710793, "seguranca_perda_roubo": 0.0007001344258097554, "suporte_configuracao": 0.00020003840737421586, "marketplace_pedido": 1.0001920368710792e-06, "sem_correspondencia": 0.0003000576110613237}, "confidence": 0.9922, "input_tokens": 285, "latency_ms": 23.658404999991944} +{"id": "g0210-suporte_chip_esim-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 23, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"troca_numero": 0.00010002000400080017, "conta_debito_automatico_digital": 0.00010002000400080017, "conta_pagamento_confirmacao": 0.00010002000400080017, "suporte_configuracao": 0.9980996199239849, "suporte_sem_sinal": 0.00010002000400080017, "seguranca_perda_roubo": 0.001200240048009602, "parceiros_ofertas": 0.00010002000400080017, "sem_correspondencia": 0.00020004000800160035}, "confidence": 0.9915, "input_tokens": 222, "latency_ms": 21.081678000001602} +{"id": "g0210-suporte_chip_esim-curto_neutro-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"marketplace_pedido": 0.016200000000000003, "seguranca_perda_roubo": 0.39970000000000006, "cadastro_atualizacao": 0.030300000000000004, "internet_pacote_adicional": 0.15900000000000003, "suporte_configuracao": 0.03230000000000001, "suporte_sem_sinal": 0.014800000000000002, "suporte_chip_esim": 0.32620000000000005, "sem_correspondencia": 0.021500000000000002}, "confidence": 0.3012, "input_tokens": 228, "latency_ms": 20.89175500000806} +{"id": "g0210-suporte_chip_esim-curto_neutro-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0016, "suporte_chip_esim": 0.9946, "seguranca_perda_roubo": 0.0018, "sem_correspondencia": 0.002}, "confidence": 0.9714, "input_tokens": 149, "latency_ms": 20.73803000001817} +{"id": "g0211-suporte_chip_esim-informal_abreviado-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.015003000600120024, "marketplace_compra": 0.00010002000400080016, "vas_consulta": 0.00020004000800160032, "internet_pacote_adicional": 0.0006001200240048009, "plano_consulta": 0.00020004000800160032, "suporte_sem_sinal": 0.0003000600120024004, "atendimento_humano": 0.00010002000400080016, "cadastro_atualizacao": 0.00010002000400080016, "plano_nova_linha": 0.00010002000400080016, "suporte_chip_esim": 0.9829965993198639, "seguranca_perda_roubo": 0.00010002000400080016, "sem_correspondencia": 0.00020004000800160032}, "confidence": 0.9606, "input_tokens": 295, "latency_ms": 21.560104999991836} +{"id": "g0211-suporte_chip_esim-informal_abreviado-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.9675032496750325, "suporte_configuracao": 0.0015998400159984002, "suporte_sem_sinal": 0.0018998100189981002, "seguranca_perda_roubo": 0.007499250074992501, "roaming_duvida": 0.0034996500349965005, "fidelidade_pontos": 0.0024997500249975004, "conta_segunda_via": 0.0036996300369963007, "sem_correspondencia": 0.0117988201179882}, "confidence": 0.9046, "input_tokens": 258, "latency_ms": 21.20493099999976} +{"id": "g0211-suporte_chip_esim-informal_abreviado-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.017501750175017504, "suporte_sem_sinal": 0.008900890089008903, "atendimento_humano": 0.20522052205220523, "recarga_nao_creditada": 0.007200720072007201, "seguranca_perda_roubo": 0.15981598159815982, "conta_pagamento_confirmacao": 0.007900790079007902, "suporte_chip_esim": 0.5557555755575558, "sem_correspondencia": 0.037703770377037704}, "confidence": 0.3965, "input_tokens": 250, "latency_ms": 20.836493999979666} +{"id": "g0211-suporte_chip_esim-informal_abreviado-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"vas_contratacao": 1.0000870075696584e-06, "internet_problema_conexao": 0.0002000174015139317, "negociacao_religacao": 1.0000870075696584e-06, "roaming_duvida": 1.0000870075696584e-06, "fidelidade_pontos": 1.0000870075696584e-06, "recarga_nao_creditada": 0.00010000870075696585, "suporte_sem_sinal": 1.0000870075696584e-06, "conta_pagamento_confirmacao": 1.0000870075696584e-06, "roaming_cobranca": 1.0000870075696584e-06, "seguranca_fraude": 1.0000870075696584e-06, "conta_segunda_via": 1.0000870075696584e-06, "marketplace_pedido": 1.0000870075696584e-06, "suporte_configuracao": 0.9996869727666305, "plano_nova_linha": 1.0000870075696584e-06, "seguranca_perda_roubo": 1.0000870075696584e-06, "sem_correspondencia": 1.0000870075696584e-06}, "confidence": 0.9984, "input_tokens": 301, "latency_ms": 21.753799999999046} +{"id": "g0211-suporte_chip_esim-informal_abreviado-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_segunda_via": 9.999850002249967e-07, "conta_contestacao": 9.999850002249967e-07, "internet_problema_conexao": 9.999850002249967e-07, "cancelamento_linha": 9.999850002249967e-07, "conta_debito_automatico_digital": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "recarga_nao_creditada": 9.999850002249967e-07, "seguranca_perda_roubo": 9.999850002249967e-07, "vas_cancelamento": 9.999850002249967e-07, "troca_numero": 9.999850002249967e-07, "suporte_sem_sinal": 9.999850002249967e-07, "suporte_configuracao": 9.999850002249967e-07, "suporte_chip_esim": 0.9999850002249967, "internet_pacote_adicional": 9.999850002249967e-07, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 0.9999, "input_tokens": 293, "latency_ms": 21.841627000014796} +{"id": "g0211-suporte_chip_esim-informal_abreviado-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0007999200079992001, "suporte_chip_esim": 0.7196280371962804, "reclamacao_atendimento": 0.0007999200079992001, "internet_problema_conexao": 0.0010998900109989002, "roaming_pacote": 0.0007999200079992001, "suporte_sem_sinal": 0.0007999200079992001, "suporte_configuracao": 0.2752724727527247, "sem_correspondencia": 0.0007999200079992001}, "confidence": 0.6983, "input_tokens": 244, "latency_ms": 20.939435000002504} +{"id": "g0211-suporte_chip_esim-informal_abreviado-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"cadastro_atualizacao": 0.0038000000000000004, "conta_segunda_via": 0.021000000000000005, "suporte_configuracao": 0.0014000000000000002, "roaming_duvida": 0.004400000000000001, "marketplace_pedido": 0.0014000000000000002, "vas_cancelamento": 0.007700000000000001, "suporte_chip_esim": 0.8794000000000001, "seguranca_perda_roubo": 0.028000000000000004, "conta_debito_automatico_digital": 0.0016000000000000003, "bonus_nao_recebido": 0.0013000000000000002, "parceiros_ofertas": 0.0020000000000000005, "negociacao_divida": 0.0013000000000000002, "vas_consulta": 0.007300000000000001, "plano_nova_linha": 0.0012000000000000001, "suporte_sem_sinal": 0.0016000000000000003, "sem_correspondencia": 0.03660000000000001}, "confidence": 0.7798, "input_tokens": 302, "latency_ms": 22.030639999996993} +{"id": "g0211-suporte_chip_esim-informal_abreviado-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.1667, "seguranca_perda_roubo": 0.026, "suporte_chip_esim": 0.6242, "sem_correspondencia": 0.1831}, "confidence": 0.2798, "input_tokens": 166, "latency_ms": 21.088749000000462} +{"id": "g0211-suporte_chip_esim-informal_abreviado-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.033, "suporte_chip_esim": 0.673, "suporte_configuracao": 0.2185, "sem_correspondencia": 0.0755}, "confidence": 0.3461, "input_tokens": 160, "latency_ms": 20.718990999995412} +{"id": "g0211-suporte_chip_esim-informal_abreviado-09-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_sem_sinal": 9.998000399920017e-05, "suporte_chip_esim": 0.9991001799640072, "seguranca_perda_roubo": 9.998000399920017e-05, "suporte_configuracao": 9.998000399920017e-05, "vas_cancelamento": 9.998000399920017e-05, "internet_pacote_adicional": 9.998000399920017e-05, "beneficios_consulta": 9.998000399920017e-05, "sem_correspondencia": 0.00029994001199760045}, "confidence": 0.9967, "input_tokens": 245, "latency_ms": 21.26569800000766} +{"id": "g0211-suporte_chip_esim-informal_abreviado-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0023002300230023005, "suporte_chip_esim": 0.8892889288928894, "suporte_configuracao": 0.10621062106210623, "sem_correspondencia": 0.0022002200220022005}, "confidence": 0.7329, "input_tokens": 162, "latency_ms": 20.73983500000054} +{"id": "g0211-suporte_chip_esim-informal_abreviado-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0004999500049995, "recarga_nao_creditada": 0.00019998000199980003, "suporte_sem_sinal": 9.999000099990002e-05, "vas_contratacao": 9.999000099990002e-05, "roaming_cobranca": 9.999000099990002e-05, "bonus_nao_recebido": 9.999000099990002e-05, "suporte_chip_esim": 0.9974002599740026, "seguranca_perda_roubo": 0.0007999200079992001, "conta_explicacao": 0.00019998000199980003, "plano_troca": 9.999000099990002e-05, "portabilidade": 9.999000099990002e-05, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.9908, "input_tokens": 296, "latency_ms": 21.177190000003066} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0005, "suporte_configuracao": 0.0012, "suporte_chip_esim": 0.9963, "sem_correspondencia": 0.002}, "confidence": 0.9799, "input_tokens": 150, "latency_ms": 20.81131999997865} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 151, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_debito_automatico_digital": 0.00019998000199980009, "suporte_sem_sinal": 0.00019998000199980009, "seguranca_perda_roubo": 0.9883011698830119, "suporte_configuracao": 0.0006999300069993002, "recarga_nao_creditada": 0.0002999700029997001, "conta_segunda_via": 0.00019998000199980009, "suporte_chip_esim": 0.008299170082991704, "sem_correspondencia": 0.0017998200179982005}, "confidence": 0.964, "input_tokens": 265, "latency_ms": 21.379323000019212} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 9.997000899730082e-05, "conta_pagamento_confirmacao": 0.0024992502249325203, "suporte_sem_sinal": 9.997000899730082e-05, "marketplace_pedido": 9.997000899730082e-05, "suporte_chip_esim": 0.9944016794961512, "troca_numero": 0.0005998200539838048, "desconto_retencao": 9.997000899730082e-05, "conta_vencimento": 9.997000899730082e-05, "atendimento_humano": 9.997000899730082e-05, "conta_debito_automatico_digital": 9.997000899730082e-05, "cadastro_atualizacao": 9.997000899730082e-05, "seguranca_fraude": 9.997000899730082e-05, "cancelamento_linha": 9.997000899730082e-05, "seguranca_perda_roubo": 9.997000899730082e-05, "suporte_configuracao": 0.0012996101169649105, "sem_correspondencia": 9.997000899730082e-05}, "confidence": 0.9848, "input_tokens": 287, "latency_ms": 22.441756999995732} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9999930000490003, "suporte_sem_sinal": 9.999930000490002e-07, "marketplace_pedido": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "suporte_chip_esim": 9.999930000490002e-07, "seguranca_perda_roubo": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 0.9999, "input_tokens": 249, "latency_ms": 21.8673300000205} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"conta_vencimento": 1.000191036487969e-06, "conta_debito_automatico_digital": 0.00010001910364879691, "suporte_configuracao": 0.9986907499332371, "marketplace_compra": 1.000191036487969e-06, "suporte_sem_sinal": 0.0005000955182439845, "fidelidade_pontos": 1.000191036487969e-06, "portabilidade": 1.000191036487969e-06, "internet_pacote_adicional": 0.0003000573109463907, "conta_segunda_via": 1.000191036487969e-06, "conta_explicacao": 1.000191036487969e-06, "vas_consulta": 1.000191036487969e-06, "plano_troca": 1.000191036487969e-06, "vas_contratacao": 0.00010001910364879691, "internet_consumo": 0.00020003820729759382, "seguranca_perda_roubo": 1.000191036487969e-06, "sem_correspondencia": 0.00010001910364879691}, "confidence": 0.9948, "input_tokens": 291, "latency_ms": 21.816225000009126} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_chip_esim": 0.00020001880176736612, "suporte_sem_sinal": 1.0000940088368305e-06, "beneficios_consulta": 1.0000940088368305e-06, "internet_consumo": 0.9997939806341795, "suporte_configuracao": 1.0000940088368305e-06, "conta_explicacao": 1.0000940088368305e-06, "seguranca_perda_roubo": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.9984, "input_tokens": 239, "latency_ms": 20.93818299999839} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"plano_consulta": 0.0006000600060006001, "conta_segunda_via": 0.0007000700070007002, "bonus_nao_recebido": 0.0004000400040004001, "suporte_configuracao": 0.003300330033003301, "roaming_pacote": 0.0004000400040004001, "suporte_chip_esim": 0.9304930493049306, "beneficios_consulta": 0.0005000500050005002, "fidelidade_pontos": 0.0004000400040004001, "cancelamento_linha": 0.03690369036903691, "seguranca_perda_roubo": 0.014801480148014804, "recarga_saldo": 0.0007000700070007002, "internet_problema_conexao": 0.006800680068006801, "suporte_sem_sinal": 0.0008000800080008002, "vas_consulta": 0.0004000400040004001, "negociacao_religacao": 0.0005000500050005002, "sem_correspondencia": 0.0023002300230023005}, "confidence": 0.8705, "input_tokens": 289, "latency_ms": 21.76876000001471} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 1.0000890079217048e-06, "troca_numero": 1.0000890079217048e-06, "seguranca_fraude": 1.0000890079217048e-06, "conta_explicacao": 1.0000890079217048e-06, "conta_vencimento": 1.0000890079217048e-06, "cadastro_atualizacao": 1.0000890079217048e-06, "suporte_chip_esim": 1.0000890079217048e-06, "reclamacao_atendimento": 0.9999889990209128, "conta_debito_automatico_digital": 1.0000890079217048e-06, "conta_contestacao": 1.0000890079217048e-06, "beneficios_consulta": 1.0000890079217048e-06, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9997, "input_tokens": 282, "latency_ms": 21.94954100002633} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"fidelidade_pontos": 9.999860001959973e-05, "parceiros_ofertas": 9.999860001959973e-07, "suporte_configuracao": 9.999860001959973e-07, "suporte_sem_sinal": 9.999860001959973e-07, "plano_nova_linha": 9.999860001959973e-07, "vas_consulta": 9.999860001959973e-07, "seguranca_fraude": 9.999860001959973e-07, "vas_cancelamento": 9.999860001959973e-07, "beneficios_consulta": 9.999860001959973e-07, "recarga_realizar": 9.999860001959973e-07, "seguranca_perda_roubo": 9.999860001959973e-07, "internet_problema_conexao": 9.999860001959973e-07, "desconto_retencao": 9.999860001959973e-07, "conta_pagamento_confirmacao": 9.999860001959973e-07, "suporte_chip_esim": 0.9998860015959777, "sem_correspondencia": 9.999860001959973e-07}, "confidence": 0.9995, "input_tokens": 289, "latency_ms": 22.10610099999144} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.11519999999999997, "seguranca_perda_roubo": 0.13569999999999996, "marketplace_pedido": 0.004199999999999999, "conta_debito_automatico_digital": 0.0016999999999999995, "bonus_nao_recebido": 0.0022999999999999995, "suporte_configuracao": 0.0016999999999999995, "plano_nova_linha": 0.004599999999999999, "marketplace_compra": 0.0023999999999999994, "conta_contestacao": 0.7194999999999999, "parceiros_ofertas": 0.0015999999999999996, "suporte_sem_sinal": 0.0016999999999999995, "sem_correspondencia": 0.009399999999999999}, "confidence": 0.6299, "input_tokens": 299, "latency_ms": 21.61250300000006} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 0.00010001920368710793, "recarga_nao_creditada": 0.0003000576110613237, "conta_vencimento": 1.0001920368710792e-06, "beneficios_consulta": 1.0001920368710792e-06, "vas_contratacao": 1.0001920368710792e-06, "reclamacao_atendimento": 1.0001920368710792e-06, "troca_numero": 1.0001920368710792e-06, "seguranca_perda_roubo": 1.0001920368710792e-06, "suporte_chip_esim": 0.9994919024452694, "suporte_sem_sinal": 1.0001920368710792e-06, "suporte_configuracao": 0.00010001920368710793, "sem_correspondencia": 1.0001920368710792e-06}, "confidence": 0.9971, "input_tokens": 277, "latency_ms": 21.519356999988304} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 9.99989000120999e-07, "fidelidade_pontos": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "seguranca_perda_roubo": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "seguranca_fraude": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "recarga_nao_creditada": 0.9999890001209989, "suporte_configuracao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 21.687364000001708} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_problema_conexao": 0.28687131286871315, "marketplace_pedido": 0.0021997800219978004, "conta_segunda_via": 0.0021997800219978004, "conta_contestacao": 0.0021997800219978004, "plano_consulta": 0.004399560043995601, "suporte_chip_esim": 0.0021997800219978004, "conta_debito_automatico_digital": 0.0023997600239976003, "seguranca_fraude": 0.10568943105689431, "portabilidade": 0.0021997800219978004, "seguranca_perda_roubo": 0.5851414858514149, "roaming_cobranca": 0.0022997700229977, "sem_correspondencia": 0.0021997800219978004}, "confidence": 0.5807, "input_tokens": 287, "latency_ms": 21.549528999997847} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.18311831183118313, "seguranca_fraude": 0.4977497749774977, "suporte_chip_esim": 0.14711471147114713, "sem_correspondencia": 0.172017201720172}, "confidence": 0.1035, "input_tokens": 159, "latency_ms": 20.510508000000982} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_pagamento_confirmacao": 0.0005999400059993998, "conta_segunda_via": 0.0006999300069992999, "internet_problema_conexao": 0.7773222677732224, "seguranca_perda_roubo": 0.027997200279971997, "marketplace_compra": 0.0007999200079991999, "plano_nova_linha": 0.0008999100089990998, "vas_contratacao": 0.0017998200179981997, "recarga_realizar": 0.0007999200079991999, "suporte_chip_esim": 0.0008999100089990998, "atendimento_humano": 0.03289671032896709, "conta_debito_automatico_digital": 0.0006999300069992999, "bonus_nao_recebido": 0.0007999200079991999, "seguranca_fraude": 0.15128487151284867, "recarga_saldo": 0.0007999200079991999, "plano_consulta": 0.0007999200079991999, "sem_correspondencia": 0.0008999100089990998}, "confidence": 0.7235, "input_tokens": 296, "latency_ms": 21.334011000021746} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.063006300630063, "vas_contratacao": 0.0692069206920692, "seguranca_perda_roubo": 0.063006300630063, "roaming_cobranca": 0.3151315131513151, "seguranca_fraude": 0.063006300630063, "bonus_nao_recebido": 0.04760476047604761, "conta_explicacao": 0.0692069206920692, "conta_vencimento": 0.06710671067106712, "suporte_chip_esim": 0.063006300630063, "conta_contestacao": 0.06710671067106712, "negociacao_divida": 0.04760476047604761, "sem_correspondencia": 0.06500650065006501}, "confidence": 0.0903, "input_tokens": 290, "latency_ms": 21.53818200000046} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0631, "seguranca_fraude": 0.1143, "suporte_chip_esim": 0.7872, "sem_correspondencia": 0.0354}, "confidence": 0.4742, "input_tokens": 155, "latency_ms": 20.384613999993917} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.7313731373137314, "suporte_chip_esim": 0.012201220122012203, "seguranca_fraude": 0.24692469246924695, "sem_correspondencia": 0.009500950095009501}, "confidence": 0.5149, "input_tokens": 156, "latency_ms": 20.488138000018807} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9402059794020599, "suporte_chip_esim": 0.0011998800119988001, "seguranca_fraude": 0.057394260573942604, "sem_correspondencia": 0.0011998800119988001}, "confidence": 0.8284, "input_tokens": 155, "latency_ms": 20.475319000013315} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"seguranca_fraude": 0.06710000000000003, "plano_nova_linha": 0.8498000000000003, "suporte_chip_esim": 0.005500000000000001, "roaming_cobranca": 0.002500000000000001, "conta_segunda_via": 0.002200000000000001, "internet_pacote_adicional": 0.002300000000000001, "seguranca_perda_roubo": 0.032700000000000014, "internet_problema_conexao": 0.002200000000000001, "cadastro_atualizacao": 0.002300000000000001, "desconto_retencao": 0.002200000000000001, "fidelidade_pontos": 0.025700000000000008, "sem_correspondencia": 0.005500000000000001}, "confidence": 0.7319, "input_tokens": 286, "latency_ms": 21.74056399999813} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.0009, "suporte_chip_esim": 0.0009, "seguranca_perda_roubo": 0.6864, "internet_pacote_adicional": 0.0009, "marketplace_pedido": 0.0009, "cadastro_atualizacao": 0.0009, "parceiros_ofertas": 0.0009, "recarga_saldo": 0.0009, "troca_numero": 0.0281, "vas_consulta": 0.001, "seguranca_fraude": 0.2773, "sem_correspondencia": 0.0009}, "confidence": 0.6893, "input_tokens": 275, "latency_ms": 21.79651200000876} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"internet_consumo": 0.00010002000400080017, "seguranca_perda_roubo": 0.010302060412082417, "seguranca_fraude": 0.9114822964592919, "marketplace_pedido": 0.00010002000400080017, "internet_pacote_adicional": 0.00010002000400080017, "portabilidade": 0.0009001800360072014, "roaming_duvida": 0.00010002000400080017, "atendimento_humano": 0.040708141628325666, "cadastro_atualizacao": 0.00010002000400080017, "suporte_chip_esim": 0.03590718143628726, "parceiros_ofertas": 0.00010002000400080017, "sem_correspondencia": 0.00010002000400080017}, "confidence": 0.8407, "input_tokens": 281, "latency_ms": 21.465050000017527} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.5243, "fidelidade_pontos": 0.0033, "conta_explicacao": 0.0021, "seguranca_fraude": 0.0876, "seguranca_perda_roubo": 0.3747, "suporte_chip_esim": 0.0033, "marketplace_compra": 0.0021, "sem_correspondencia": 0.0026}, "confidence": 0.5197, "input_tokens": 236, "latency_ms": 20.888220000017554} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.2519, "suporte_chip_esim": 0.2441, "seguranca_perda_roubo": 0.2441, "sem_correspondencia": 0.2599}, "confidence": 0.0002, "input_tokens": 158, "latency_ms": 20.55262899997956} +{"id": "g0220-seguranca_perda_roubo-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"marketplace_compra": 0.0002999400119976006, "internet_consumo": 0.0008998200359928018, "seguranca_fraude": 0.9869026194761052, "recarga_realizar": 0.00039992001599680084, "conta_explicacao": 0.00039992001599680084, "suporte_sem_sinal": 0.000499900019996001, "conta_debito_automatico_digital": 0.00039992001599680084, "portabilidade": 0.00039992001599680084, "suporte_chip_esim": 0.00039992001599680084, "troca_numero": 0.0002999400119976006, "roaming_pacote": 0.000499900019996001, "conta_contestacao": 0.00039992001599680084, "marketplace_pedido": 0.00039992001599680084, "vas_cancelamento": 0.006998600279944015, "cadastro_atualizacao": 0.00039992001599680084, "sem_correspondencia": 0.00039992001599680084}, "confidence": 0.9665, "input_tokens": 289, "latency_ms": 21.672123000001875} +{"id": "g0220-seguranca_perda_roubo-regionalismo-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.3899610038996101, "reclamacao_atendimento": 0.00019998000199980003, "recarga_nao_creditada": 0.00019998000199980003, "recarga_realizar": 0.00019998000199980003, "seguranca_fraude": 0.2808719128087191, "suporte_chip_esim": 0.009699030096990302, "conta_explicacao": 0.00019998000199980003, "vas_cancelamento": 0.00019998000199980003, "seguranca_perda_roubo": 0.31336866313368666, "internet_pacote_adicional": 0.0008999100089991, "atendimento_humano": 0.0006999300069993001, "internet_consumo": 0.0008999100089991, "bonus_nao_recebido": 0.00019998000199980003, "plano_nova_linha": 0.00019998000199980003, "plano_consulta": 0.00019998000199980003, "sem_correspondencia": 0.001999800019998}, "confidence": 0.5759, "input_tokens": 290, "latency_ms": 22.41864299998042} +{"id": "g0220-seguranca_perda_roubo-regionalismo-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"portabilidade": 0.0018, "suporte_chip_esim": 0.0014, "reclamacao_atendimento": 0.0012, "conta_vencimento": 0.0013, "roaming_duvida": 0.0058, "plano_troca": 0.0012, "seguranca_perda_roubo": 0.8693, "recarga_saldo": 0.0011, "desconto_retencao": 0.0012, "troca_numero": 0.0016, "seguranca_fraude": 0.1053, "internet_problema_conexao": 0.004, "fidelidade_resgate": 0.0012, "internet_pacote_adicional": 0.0012, "recarga_nao_creditada": 0.0012, "sem_correspondencia": 0.0012}, "confidence": 0.8144, "input_tokens": 292, "latency_ms": 22.53900200000203} +{"id": "g0220-seguranca_perda_roubo-regionalismo-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.06301890567170153, "suporte_chip_esim": 0.0008002400720216068, "reclamacao_atendimento": 0.0003000900270081025, "portabilidade": 0.0003000900270081025, "seguranca_fraude": 0.9148744623387018, "fidelidade_resgate": 0.0003000900270081025, "negociacao_divida": 0.0003000900270081025, "vas_consulta": 0.0003000900270081025, "conta_explicacao": 0.0003000900270081025, "parceiros_ofertas": 0.0003000900270081025, "recarga_realizar": 0.0003000900270081025, "marketplace_compra": 0.0004001200360108034, "conta_debito_automatico_digital": 0.0003000900270081025, "atendimento_humano": 0.0003000900270081025, "cancelamento_linha": 0.017305191557467244, "sem_correspondencia": 0.000600180054016205}, "confidence": 0.868, "input_tokens": 291, "latency_ms": 21.766492000011795} +{"id": "g0220-seguranca_perda_roubo-regionalismo-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.0007000000000000001, "cancelamento_linha": 0.0009000000000000001, "seguranca_perda_roubo": 0.3541000000000001, "roaming_pacote": 0.0006000000000000001, "fidelidade_resgate": 0.0016000000000000003, "portabilidade": 0.09910000000000001, "conta_debito_automatico_digital": 0.015700000000000002, "parceiros_ofertas": 0.00030000000000000003, "vas_consulta": 0.00030000000000000003, "internet_problema_conexao": 0.05390000000000001, "bonus_nao_recebido": 0.00030000000000000003, "suporte_chip_esim": 0.005300000000000001, "beneficios_consulta": 0.00030000000000000003, "conta_explicacao": 0.0018000000000000002, "seguranca_fraude": 0.46190000000000003, "sem_correspondencia": 0.0032000000000000006}, "confidence": 0.5422, "input_tokens": 290, "latency_ms": 21.871724000021686} +{"id": "g0220-seguranca_perda_roubo-regionalismo-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"suporte_sem_sinal": 0.0006000600060006002, "plano_nova_linha": 0.0003000300030003001, "seguranca_perda_roubo": 0.05730573057305732, "marketplace_pedido": 0.00040004000400040016, "suporte_chip_esim": 0.0009000900090009004, "conta_pagamento_confirmacao": 0.0003000300030003001, "parceiros_ofertas": 0.0003000300030003001, "internet_consumo": 0.0009000900090009004, "seguranca_fraude": 0.9364936493649368, "cadastro_atualizacao": 0.00040004000400040016, "recarga_nao_creditada": 0.0003000300030003001, "troca_numero": 0.0003000300030003001, "fidelidade_resgate": 0.00040004000400040016, "portabilidade": 0.0003000300030003001, "vas_contratacao": 0.00040004000400040016, "sem_correspondencia": 0.00040004000400040016}, "confidence": 0.9014, "input_tokens": 285, "latency_ms": 21.83973100000003} +{"id": "g0220-seguranca_perda_roubo-regionalismo-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_cobranca": 0.29850000000000004, "cancelamento_linha": 0.022100000000000005, "seguranca_fraude": 0.32270000000000004, "marketplace_pedido": 0.0005000000000000001, "suporte_chip_esim": 0.0027000000000000006, "seguranca_perda_roubo": 0.35170000000000007, "vas_consulta": 0.0005000000000000001, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.4183, "input_tokens": 226, "latency_ms": 20.89759400001867} +{"id": "g0220-seguranca_perda_roubo-regionalismo-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.8262553360031684, "marketplace_pedido": 1.0001880353506457e-06, "suporte_chip_esim": 1.0001880353506457e-06, "internet_consumo": 1.0001880353506457e-06, "suporte_configuracao": 0.00020003760707012913, "beneficios_consulta": 1.0001880353506457e-06, "seguranca_perda_roubo": 0.17323256772273182, "internet_problema_conexao": 0.00030005641060519366, "recarga_realizar": 1.0001880353506457e-06, "portabilidade": 1.0001880353506457e-06, "conta_vencimento": 1.0001880353506457e-06, "desconto_retencao": 1.0001880353506457e-06, "negociacao_religacao": 1.0001880353506457e-06, "conta_pagamento_confirmacao": 1.0001880353506457e-06, "roaming_pacote": 1.0001880353506457e-06, "sem_correspondencia": 1.0001880353506457e-06}, "confidence": 0.8312, "input_tokens": 289, "latency_ms": 21.795254000011255} +{"id": "g0220-seguranca_perda_roubo-regionalismo-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.8986, "suporte_chip_esim": 0.0067, "seguranca_perda_roubo": 0.0878, "sem_correspondencia": 0.0069}, "confidence": 0.7276, "input_tokens": 152, "latency_ms": 20.11148500000104} +{"id": "g0220-seguranca_perda_roubo-regionalismo-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.00039996000399960017, "seguranca_perda_roubo": 0.666133386661334, "parceiros_ofertas": 0.00039996000399960017, "vas_consulta": 0.00039996000399960017, "seguranca_fraude": 0.29097090290970906, "suporte_chip_esim": 0.002499750024997501, "recarga_realizar": 0.00039996000399960017, "roaming_cobranca": 0.012198780121987805, "vas_cancelamento": 0.02499750024997501, "recarga_saldo": 0.00039996000399960017, "conta_explicacao": 0.00039996000399960017, "sem_correspondencia": 0.0007999200079992003}, "confidence": 0.6722, "input_tokens": 282, "latency_ms": 21.564803999979176} +{"id": "g0220-seguranca_perda_roubo-regionalismo-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_explicacao": 0.0004, "suporte_chip_esim": 0.0019, "suporte_configuracao": 0.0143, "conta_debito_automatico_digital": 0.0003, "conta_contestacao": 0.0004, "seguranca_fraude": 0.0311, "seguranca_perda_roubo": 0.9513, "sem_correspondencia": 0.0003}, "confidence": 0.8851, "input_tokens": 250, "latency_ms": 20.848866999983784} +{"id": "g0220-seguranca_perda_roubo-regionalismo-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 1.0000950090258573e-06, "reclamacao_atendimento": 0.00010000950090258575, "portabilidade": 0.00010000950090258575, "suporte_configuracao": 0.0002000190018051715, "suporte_chip_esim": 1.0000950090258573e-06, "conta_debito_automatico_digital": 1.0000950090258573e-06, "cancelamento_linha": 0.997794790505098, "seguranca_fraude": 0.0014001330126362003, "recarga_nao_creditada": 1.0000950090258573e-06, "troca_numero": 1.0000950090258573e-06, "seguranca_perda_roubo": 0.0003000285027077572, "sem_correspondencia": 0.00010000950090258575}, "confidence": 0.9921, "input_tokens": 274, "latency_ms": 21.37449599999286} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 202, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.8825, "suporte_chip_esim": 0.0189, "seguranca_perda_roubo": 0.0702, "sem_correspondencia": 0.0284}, "confidence": 0.6589, "input_tokens": 182, "latency_ms": 20.888966999990544} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.010300000000000002, "seguranca_perda_roubo": 0.7823000000000001, "seguranca_fraude": 0.19800000000000004, "sem_correspondencia": 0.009400000000000002}, "confidence": 0.5644, "input_tokens": 180, "latency_ms": 20.608071999987487} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_chip_esim": 0.0343, "seguranca_fraude": 0.6944, "internet_pacote_adicional": 0.0612, "sem_correspondencia": 0.2101}, "confidence": 0.3741, "input_tokens": 173, "latency_ms": 20.5958800000019} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 181, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.002300460092018404, "conta_segunda_via": 0.0024004800960192043, "seguranca_fraude": 0.06531306261252251, "suporte_chip_esim": 0.02260452090418084, "conta_debito_automatico_digital": 0.002300460092018404, "roaming_pacote": 0.002300460092018404, "suporte_configuracao": 0.021204240848169638, "desconto_retencao": 0.002300460092018404, "recarga_saldo": 0.0026005201040208044, "vas_contratacao": 0.007201440288057612, "conta_vencimento": 0.0026005201040208044, "cancelamento_linha": 0.08851770354070815, "seguranca_perda_roubo": 0.7710542108421686, "troca_numero": 0.0025005001000200045, "vas_consulta": 0.0025005001000200045, "sem_correspondencia": 0.002300460092018404}, "confidence": 0.6602, "input_tokens": 315, "latency_ms": 22.078434000007974} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_consulta": 0.0019003800760152027, "portabilidade": 0.0018003600720144027, "seguranca_perda_roubo": 0.4930986197239447, "seguranca_fraude": 0.44198839767953585, "bonus_nao_recebido": 0.0018003600720144027, "suporte_chip_esim": 0.0037007401480296056, "recarga_saldo": 0.0017003400680136024, "plano_nova_linha": 0.04440888177635527, "recarga_realizar": 0.0017003400680136024, "desconto_retencao": 0.0017003400680136024, "roaming_duvida": 0.0018003600720144027, "sem_correspondencia": 0.004400880176035207}, "confidence": 0.609, "input_tokens": 309, "latency_ms": 21.68963200000462} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"reclamacao_atendimento": 0.001, "atendimento_humano": 0.0016, "suporte_chip_esim": 0.0011, "seguranca_fraude": 0.0025, "fidelidade_pontos": 0.0011, "marketplace_compra": 0.0011, "recarga_realizar": 0.0011, "conta_pagamento_confirmacao": 0.0011, "internet_problema_conexao": 0.9762, "beneficios_consulta": 0.0011, "seguranca_perda_roubo": 0.0094, "sem_correspondencia": 0.0027}, "confidence": 0.9354, "input_tokens": 307, "latency_ms": 21.739895999985492} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.025402540254025403, "plano_consulta": 0.03480348034803481, "negociacao_divida": 0.025402540254025403, "recarga_nao_creditada": 0.023902390239023907, "roaming_duvida": 0.023902390239023907, "conta_contestacao": 0.024602460246024607, "seguranca_perda_roubo": 0.37073707370737075, "marketplace_compra": 0.023202320232023205, "seguranca_fraude": 0.19381938193819384, "conta_explicacao": 0.024602460246024607, "vas_cancelamento": 0.027902790279027905, "fidelidade_resgate": 0.04750475047504751, "plano_troca": 0.023902390239023907, "internet_consumo": 0.06700670067006702, "suporte_chip_esim": 0.039403940394039404, "sem_correspondencia": 0.023902390239023907}, "confidence": 0.2177, "input_tokens": 319, "latency_ms": 22.17451399999959} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.1670334066813363, "vas_consulta": 0.07071414282856572, "fidelidade_pontos": 0.07071414282856572, "suporte_chip_esim": 0.08011602320464094, "recarga_realizar": 0.07071414282856572, "vas_contratacao": 0.07071414282856572, "seguranca_perda_roubo": 0.10952190438087618, "reclamacao_atendimento": 0.07071414282856572, "negociacao_religacao": 0.07301460292058412, "internet_pacote_adicional": 0.07071414282856572, "recarga_nao_creditada": 0.07301460292058412, "sem_correspondencia": 0.07301460292058412}, "confidence": 0.0178, "input_tokens": 316, "latency_ms": 22.228444000006675} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 171, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"bonus_nao_recebido": 0.00010001000100010003, "suporte_configuracao": 0.00010001000100010003, "roaming_pacote": 0.00010001000100010003, "cancelamento_linha": 0.9849984998499851, "desconto_retencao": 0.00010001000100010003, "internet_problema_conexao": 0.006800680068006801, "seguranca_perda_roubo": 0.0009000900090009002, "vas_cancelamento": 0.00030003000300030005, "negociacao_religacao": 0.00010001000100010003, "fidelidade_resgate": 0.00010001000100010003, "marketplace_compra": 0.00010001000100010003, "internet_pacote_adicional": 0.00020002000200020005, "suporte_chip_esim": 0.00010001000100010003, "seguranca_fraude": 0.005700570057005702, "atendimento_humano": 0.00020002000200020005, "sem_correspondencia": 0.00010001000100010003}, "confidence": 0.9642, "input_tokens": 313, "latency_ms": 22.274038000006158} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.0061, "conta_explicacao": 0.0063, "beneficios_consulta": 0.0063, "suporte_chip_esim": 0.0227, "plano_nova_linha": 0.4866, "cancelamento_linha": 0.2437, "suporte_sem_sinal": 0.0067, "seguranca_perda_roubo": 0.1356, "conta_contestacao": 0.0063, "vas_cancelamento": 0.0061, "seguranca_fraude": 0.0626, "sem_correspondencia": 0.011}, "confidence": 0.41, "input_tokens": 300, "latency_ms": 21.78829700000051} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.31910000000000005, "seguranca_fraude": 0.6009000000000001, "suporte_chip_esim": 0.032600000000000004, "sem_correspondencia": 0.047400000000000005}, "confidence": 0.3315, "input_tokens": 182, "latency_ms": 20.67768899999578} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"atendimento_humano": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "cancelamento_linha": 0.9999850002249971, "vas_consulta": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 316, "latency_ms": 21.898153999984515} +{"id": "g0225-seguranca_fraude-informal_abreviado-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"fidelidade_resgate": 0.025597440255974404, "marketplace_compra": 0.06229377062293771, "seguranca_perda_roubo": 0.0408959104089591, "roaming_cobranca": 0.025597440255974404, "conta_contestacao": 0.10118988101189881, "suporte_chip_esim": 0.0120987901209879, "parceiros_ofertas": 0.0575942405759424, "suporte_sem_sinal": 0.025597440255974404, "reclamacao_atendimento": 0.48635136486351366, "conta_explicacao": 0.14048595140485953, "vas_cancelamento": 0.017598240175982403, "sem_correspondencia": 0.0046995300469953}, "confidence": 0.2929, "input_tokens": 304, "latency_ms": 21.9179009999948} +{"id": "g0225-seguranca_fraude-informal_abreviado-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_contestacao": 0.0112988701129887, "seguranca_perda_roubo": 0.0660933906609339, "seguranca_fraude": 0.0446955304469553, "internet_consumo": 0.11068893110688932, "conta_pagamento_confirmacao": 0.010998900109989001, "conta_segunda_via": 0.0105989401059894, "reclamacao_atendimento": 0.6925307469253075, "sem_correspondencia": 0.053094690530946904}, "confidence": 0.461, "input_tokens": 261, "latency_ms": 22.078838999988193} +{"id": "g0225-seguranca_fraude-informal_abreviado-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.0313968603139686, "vas_cancelamento": 0.007699230076992301, "seguranca_perda_roubo": 0.007699230076992301, "conta_contestacao": 0.008999100089991, "seguranca_fraude": 0.07899210078992101, "internet_pacote_adicional": 0.030396960303969604, "internet_consumo": 0.19388061193880612, "fidelidade_resgate": 0.010198980101989802, "marketplace_pedido": 0.015098490150984903, "suporte_chip_esim": 0.0086991300869913, "marketplace_compra": 0.0143985601439856, "sem_correspondencia": 0.5925407459254075}, "confidence": 0.4474, "input_tokens": 301, "latency_ms": 21.55440199999248} +{"id": "g0225-seguranca_fraude-informal_abreviado-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_consumo": 0.14708529147085295, "vas_contratacao": 0.003599640035996401, "seguranca_perda_roubo": 0.006999300069993003, "conta_debito_automatico_digital": 0.0012998700129987003, "roaming_duvida": 0.28307169283071704, "seguranca_fraude": 0.20027997200279976, "portabilidade": 0.06779322067793223, "conta_contestacao": 0.0012998700129987003, "plano_nova_linha": 0.11998800119988004, "conta_pagamento_confirmacao": 0.0012998700129987003, "marketplace_pedido": 0.0013998600139986004, "recarga_nao_creditada": 0.005399460053994602, "recarga_realizar": 0.0013998600139986004, "roaming_cobranca": 0.12278772122787725, "marketplace_compra": 0.0013998600139986004, "sem_correspondencia": 0.03489651034896511}, "confidence": 0.3114, "input_tokens": 306, "latency_ms": 22.42315400002326} +{"id": "g0225-seguranca_fraude-informal_abreviado-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9885011498850118, "conta_vencimento": 9.999000099990004e-05, "troca_numero": 0.00019998000199980009, "beneficios_consulta": 9.999000099990004e-05, "seguranca_fraude": 0.0014998500149985005, "conta_contestacao": 9.999000099990004e-05, "fidelidade_resgate": 0.003299670032996701, "recarga_saldo": 9.999000099990004e-05, "recarga_nao_creditada": 0.0010998900109989004, "portabilidade": 0.0013998600139986004, "seguranca_perda_roubo": 0.0008999100089991003, "conta_debito_automatico_digital": 9.999000099990004e-05, "fidelidade_pontos": 9.999000099990004e-05, "negociacao_religacao": 9.999000099990004e-05, "internet_consumo": 0.0002999700029997001, "sem_correspondencia": 0.0020997900209979007}, "confidence": 0.9693, "input_tokens": 304, "latency_ms": 21.31593900000439} +{"id": "g0225-seguranca_fraude-informal_abreviado-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_contestacao": 0.011, "seguranca_perda_roubo": 0.6833, "seguranca_fraude": 0.2573, "sem_correspondencia": 0.0484}, "confidence": 0.419, "input_tokens": 169, "latency_ms": 20.81195999997476} +{"id": "g0225-seguranca_fraude-informal_abreviado-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0031003100310031, "conta_vencimento": 0.0025002500250025004, "seguranca_fraude": 0.45654565456545654, "conta_contestacao": 0.0036003600360036, "roaming_cobranca": 0.0047004700470047005, "seguranca_perda_roubo": 0.0549054905490549, "bonus_nao_recebido": 0.0036003600360036, "sem_correspondencia": 0.471047104710471}, "confidence": 0.5331, "input_tokens": 243, "latency_ms": 21.24827599999435} +{"id": "g0225-seguranca_fraude-informal_abreviado-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.027, "seguranca_perda_roubo": 0.0678, "seguranca_fraude": 0.1171, "sem_correspondencia": 0.7881}, "confidence": 0.4815, "input_tokens": 165, "latency_ms": 20.91077000000041} +{"id": "g0225-seguranca_fraude-informal_abreviado-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_problema_conexao": 0.15816836632673467, "recarga_nao_creditada": 0.2803439312137572, "suporte_configuracao": 0.04599080183963208, "suporte_sem_sinal": 0.008298340331933614, "seguranca_perda_roubo": 0.0619876024795041, "fidelidade_pontos": 0.004899020195960808, "beneficios_consulta": 0.004399120175964807, "conta_pagamento_confirmacao": 0.004599080183963208, "conta_contestacao": 0.004299140171965607, "seguranca_fraude": 0.3947210557888422, "roaming_duvida": 0.0046990601879624075, "roaming_pacote": 0.004399120175964807, "plano_consulta": 0.004199160167966407, "atendimento_humano": 0.004299140171965607, "parceiros_ofertas": 0.004299140171965607, "sem_correspondencia": 0.010397920415916816}, "confidence": 0.4111, "input_tokens": 303, "latency_ms": 21.891360000012128} +{"id": "g0225-seguranca_fraude-informal_abreviado-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.016698330166983303, "recarga_realizar": 0.0161983801619838, "seguranca_perda_roubo": 0.06919308069193081, "seguranca_fraude": 0.7949205079492051, "fidelidade_resgate": 0.016698330166983303, "conta_contestacao": 0.0161983801619838, "internet_pacote_adicional": 0.0161983801619838, "sem_correspondencia": 0.05389461053894611}, "confidence": 0.5857, "input_tokens": 252, "latency_ms": 20.92344100000787} +{"id": "g0225-seguranca_fraude-informal_abreviado-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 117, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.0227, "roaming_pacote": 0.1082, "marketplace_compra": 0.0227, "seguranca_perda_roubo": 0.0386, "seguranca_fraude": 0.3958, "conta_pagamento_confirmacao": 0.0188, "suporte_chip_esim": 0.0213, "sem_correspondencia": 0.3719}, "confidence": 0.3126, "input_tokens": 260, "latency_ms": 21.149568999987878} +{"id": "g0225-seguranca_fraude-informal_abreviado-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0007999999999999998, "conta_segunda_via": 0.0007999999999999998, "seguranca_fraude": 0.9870999999999998, "plano_nova_linha": 0.0006999999999999999, "negociacao_divida": 0.0007999999999999998, "conta_contestacao": 0.0007999999999999998, "seguranca_perda_roubo": 0.0026999999999999997, "sem_correspondencia": 0.006299999999999998}, "confidence": 0.9573, "input_tokens": 248, "latency_ms": 20.447275999998737} +{"id": "g0227-seguranca_fraude-regionalismo-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 0.0018001800180018, "cadastro_atualizacao": 0.0005000500050005, "troca_numero": 0.9425942594259425, "seguranca_fraude": 0.034403440344034406, "plano_consulta": 0.0005000500050005, "suporte_chip_esim": 0.0006000600060006, "marketplace_compra": 0.0006000600060006, "roaming_pacote": 0.0013001300130013002, "seguranca_perda_roubo": 0.0070007000700070005, "bonus_nao_recebido": 0.0008000800080008001, "conta_contestacao": 0.0006000600060006, "sem_correspondencia": 0.0093009300930093}, "confidence": 0.8803, "input_tokens": 321, "latency_ms": 21.669434000017418} +{"id": "g0227-seguranca_fraude-regionalismo-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 201, "length_bucket": "longo"}, "pred": "recarga_saldo", "probabilities": {"marketplace_compra": 0.04610000000000001, "vas_contratacao": 0.004200000000000001, "conta_explicacao": 0.006500000000000001, "conta_contestacao": 0.04830000000000001, "recarga_saldo": 0.32670000000000005, "seguranca_perda_roubo": 0.3027000000000001, "plano_troca": 0.0045000000000000005, "vas_consulta": 0.15100000000000002, "internet_problema_conexao": 0.004200000000000001, "plano_consulta": 0.013000000000000001, "seguranca_fraude": 0.03270000000000001, "sem_correspondencia": 0.06010000000000001}, "confidence": 0.2993, "input_tokens": 320, "latency_ms": 21.02842299998997} +{"id": "g0227-seguranca_fraude-regionalismo-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.21702170217021705, "conta_contestacao": 0.032203220322032204, "seguranca_fraude": 0.24202420242024203, "seguranca_perda_roubo": 0.07380738073807382, "recarga_nao_creditada": 0.024302430243024302, "recarga_realizar": 0.024302430243024302, "internet_consumo": 0.18561856185618564, "sem_correspondencia": 0.20072007200720074}, "confidence": 0.1374, "input_tokens": 254, "latency_ms": 20.98661900001275} +{"id": "g0227-seguranca_fraude-regionalismo-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 174, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9957004299570046, "conta_contestacao": 9.999000099990004e-05, "seguranca_perda_roubo": 0.0002999700029997001, "suporte_configuracao": 0.0023997600239976007, "conta_segunda_via": 9.999000099990004e-05, "fidelidade_resgate": 9.999000099990004e-05, "seguranca_fraude": 0.0002999700029997001, "sem_correspondencia": 0.0009999000099990003}, "confidence": 0.9843, "input_tokens": 268, "latency_ms": 21.22812900000781} +{"id": "g0227-seguranca_fraude-regionalismo-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.5285000000000001, "desconto_retencao": 0.014600000000000002, "conta_contestacao": 0.015100000000000002, "conta_debito_automatico_digital": 0.016600000000000004, "suporte_chip_esim": 0.15500000000000003, "seguranca_fraude": 0.16760000000000003, "seguranca_perda_roubo": 0.07920000000000002, "sem_correspondencia": 0.023400000000000004}, "confidence": 0.3233, "input_tokens": 277, "latency_ms": 21.243460000022196} +{"id": "g0227-seguranca_fraude-regionalismo-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 186, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.519, "conta_contestacao": 0.0036, "seguranca_fraude": 0.4726, "sem_correspondencia": 0.0048}, "confidence": 0.4657, "input_tokens": 183, "latency_ms": 20.787380000001576} +{"id": "g0227-seguranca_fraude-regionalismo-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 194, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 0.009100910091009102, "recarga_realizar": 0.008300830083008302, "plano_troca": 0.0061006100610061014, "conta_contestacao": 0.006700670067006702, "plano_consulta": 0.17641764176417643, "seguranca_fraude": 0.05260526052605261, "roaming_duvida": 0.13421342134213424, "suporte_configuracao": 0.03290329032903291, "reclamacao_atendimento": 0.0061006100610061014, "negociacao_divida": 0.006300630063006301, "plano_nova_linha": 0.18631863186318634, "seguranca_perda_roubo": 0.07180718071807182, "internet_problema_conexao": 0.15211521152115215, "marketplace_pedido": 0.11301130113011303, "conta_explicacao": 0.027702770277027704, "sem_correspondencia": 0.010301030103010303}, "confidence": 0.194, "input_tokens": 326, "latency_ms": 21.83208900001432} +{"id": "g0227-seguranca_fraude-regionalismo-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 195, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.2056, "conta_contestacao": 0.1067, "seguranca_perda_roubo": 0.2945, "sem_correspondencia": 0.3932}, "confidence": 0.0687, "input_tokens": 184, "latency_ms": 20.20454000000882} +{"id": "g0227-seguranca_fraude-regionalismo-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.006700670067006701, "seguranca_fraude": 0.1204120412041204, "conta_contestacao": 0.006700670067006701, "plano_consulta": 0.143014301430143, "vas_contratacao": 0.007600760076007601, "suporte_configuracao": 0.2734273427342734, "conta_segunda_via": 0.006700670067006701, "conta_debito_automatico_digital": 0.013001300130013, "internet_consumo": 0.1909190919091909, "conta_vencimento": 0.006700670067006701, "seguranca_perda_roubo": 0.039403940394039404, "suporte_chip_esim": 0.050605060506050605, "negociacao_divida": 0.0070007000700070005, "portabilidade": 0.039403940394039404, "marketplace_compra": 0.0783078307830783, "sem_correspondencia": 0.0101010101010101}, "confidence": 0.236, "input_tokens": 320, "latency_ms": 21.372928999994656} +{"id": "g0227-seguranca_fraude-regionalismo-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.3371, "seguranca_fraude": 0.3589, "conta_contestacao": 0.1544, "sem_correspondencia": 0.1496}, "confidence": 0.0572, "input_tokens": 184, "latency_ms": 19.98707399999944} +{"id": "g0227-seguranca_fraude-regionalismo-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 187, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"suporte_sem_sinal": 0.0116988301169883, "cancelamento_linha": 0.40355964403559635, "seguranca_perda_roubo": 0.029897010298970097, "recarga_saldo": 0.0026997300269973, "plano_troca": 0.006399360063993599, "troca_numero": 0.4896510348965103, "suporte_chip_esim": 0.008699130086991299, "plano_consulta": 0.0028997100289970996, "conta_contestacao": 0.0028997100289970996, "beneficios_consulta": 0.0026997300269973, "seguranca_fraude": 0.0317968203179682, "sem_correspondencia": 0.007099290070992899}, "confidence": 0.5345, "input_tokens": 305, "latency_ms": 21.59918999998922} +{"id": "g0228-seguranca_fraude-emocional-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"plano_troca": 0.0022000000000000006, "cancelamento_linha": 0.9154000000000002, "conta_debito_automatico_digital": 0.027200000000000005, "beneficios_consulta": 0.00020000000000000006, "vas_cancelamento": 0.00020000000000000006, "internet_consumo": 0.0006000000000000001, "reclamacao_atendimento": 0.00020000000000000006, "desconto_retencao": 0.00020000000000000006, "conta_contestacao": 0.00020000000000000006, "marketplace_pedido": 0.0019000000000000004, "seguranca_perda_roubo": 0.014000000000000004, "fidelidade_resgate": 0.00030000000000000003, "roaming_cobranca": 0.00020000000000000006, "recarga_realizar": 0.00020000000000000006, "seguranca_fraude": 0.036800000000000006, "sem_correspondencia": 0.00020000000000000006}, "confidence": 0.8535, "input_tokens": 321, "latency_ms": 22.703368999998474} +{"id": "g0228-seguranca_fraude-emocional-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao", "vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.8610000000000002, "seguranca_fraude": 0.024800000000000006, "seguranca_perda_roubo": 0.0024000000000000002, "vas_cancelamento": 0.10650000000000003, "suporte_chip_esim": 0.0005000000000000001, "troca_numero": 0.0005000000000000001, "recarga_nao_creditada": 0.0009000000000000002, "roaming_duvida": 0.00040000000000000013, "cadastro_atualizacao": 0.0005000000000000001, "conta_contestacao": 0.0009000000000000002, "suporte_configuracao": 0.00040000000000000013, "sem_correspondencia": 0.0012000000000000001}, "confidence": 0.7942, "input_tokens": 297, "latency_ms": 22.340864000000238} +{"id": "g0228-seguranca_fraude-emocional-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.009500950095009501, "desconto_retencao": 0.005200520052005201, "seguranca_fraude": 0.0106010601060106, "vas_contratacao": 0.005700570057005701, "troca_numero": 0.0963096309630963, "conta_contestacao": 0.0055005500550055, "seguranca_perda_roubo": 0.005200520052005201, "sem_correspondencia": 0.8619861986198619}, "confidence": 0.7312, "input_tokens": 229, "latency_ms": 20.98980299999198} +{"id": "g0228-seguranca_fraude-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_segunda_via": 0.024597540245975404, "conta_contestacao": 0.0022997700229977, "negociacao_religacao": 0.08719128087191282, "recarga_realizar": 0.0017998200179982, "roaming_pacote": 0.0017998200179982, "marketplace_pedido": 0.13858614138586142, "seguranca_perda_roubo": 0.44475552444755523, "fidelidade_pontos": 0.22717728227177283, "bonus_nao_recebido": 0.0017998200179982, "parceiros_ofertas": 0.0057994200579942, "plano_nova_linha": 0.0103989601039896, "sem_correspondencia": 0.05379462053794621}, "confidence": 0.3734, "input_tokens": 297, "latency_ms": 21.478067000003875} +{"id": "g0228-seguranca_fraude-emocional-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.1927807219278072, "seguranca_perda_roubo": 0.1867813218678132, "conta_contestacao": 0.1927807219278072, "sem_correspondencia": 0.4276572342765724}, "confidence": 0.054, "input_tokens": 164, "latency_ms": 20.533900999993193} +{"id": "g0228-seguranca_fraude-emocional-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.5024, "seguranca_perda_roubo": 0.0247, "conta_pagamento_confirmacao": 0.0028, "roaming_cobranca": 0.0049, "conta_contestacao": 0.0028, "internet_problema_conexao": 0.364, "fidelidade_resgate": 0.028, "sem_correspondencia": 0.0704}, "confidence": 0.4466, "input_tokens": 261, "latency_ms": 21.11435899999492} +{"id": "g0228-seguranca_fraude-emocional-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 128, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_segunda_via": 0.006700670067006701, "conta_contestacao": 0.006700670067006701, "seguranca_perda_roubo": 0.47964796479647964, "conta_debito_automatico_digital": 0.0065006500650065, "recarga_realizar": 0.0065006500650065, "suporte_configuracao": 0.006700670067006701, "seguranca_fraude": 0.33423342334233425, "sem_correspondencia": 0.153015301530153}, "confidence": 0.4362, "input_tokens": 265, "latency_ms": 21.201894999990145} +{"id": "g0228-seguranca_fraude-emocional-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_cobranca": 0.029002900290029006, "seguranca_perda_roubo": 0.03790379037903791, "vas_consulta": 0.0042004200420042, "suporte_configuracao": 0.009700970097009702, "portabilidade": 0.004500450045004501, "internet_problema_conexao": 0.7604760476047605, "vas_cancelamento": 0.004400440044004401, "recarga_nao_creditada": 0.004000400040004001, "negociacao_divida": 0.004500450045004501, "seguranca_fraude": 0.13211321132113213, "conta_contestacao": 0.0042004200420042, "sem_correspondencia": 0.005000500050005001}, "confidence": 0.6318, "input_tokens": 289, "latency_ms": 21.418775999990203} +{"id": "g0228-seguranca_fraude-emocional-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.1236629011296611, "marketplace_compra": 0.04768569429171249, "seguranca_fraude": 0.6755973208037589, "atendimento_humano": 0.05928221533539938, "portabilidade": 0.006398080575827253, "internet_problema_conexao": 0.011696491052684195, "fidelidade_pontos": 0.0365890232930121, "conta_vencimento": 0.00619814055783265, "conta_contestacao": 0.007697690692792163, "roaming_pacote": 0.00619814055783265, "beneficios_consulta": 0.005998200539838049, "sem_correspondencia": 0.012996101169649105}, "confidence": 0.5057, "input_tokens": 283, "latency_ms": 21.403266999982407} +{"id": "g0228-seguranca_fraude-emocional-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"internet_pacote_adicional": 0.0043, "conta_explicacao": 0.0159, "atendimento_humano": 0.0051, "vas_cancelamento": 0.0011, "internet_consumo": 0.045, "suporte_configuracao": 0.8907, "cancelamento_linha": 0.0019, "conta_contestacao": 0.0019, "roaming_pacote": 0.0114, "seguranca_fraude": 0.0087, "plano_consulta": 0.0014, "seguranca_perda_roubo": 0.0021, "recarga_saldo": 0.0013, "negociacao_religacao": 0.0011, "marketplace_compra": 0.0012, "sem_correspondencia": 0.0069}, "confidence": 0.797, "input_tokens": 312, "latency_ms": 21.31487500000162} +{"id": "g0228-seguranca_fraude-emocional-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.16820000000000002, "seguranca_perda_roubo": 0.19670000000000004, "seguranca_fraude": 0.45030000000000003, "sem_correspondencia": 0.18480000000000002}, "confidence": 0.0687, "input_tokens": 163, "latency_ms": 20.70192400000792} +{"id": "g0228-seguranca_fraude-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.49264926492649264, "parceiros_ofertas": 0.010501050105010502, "seguranca_perda_roubo": 0.3611361136113611, "sem_correspondencia": 0.1357135713571357}, "confidence": 0.2529, "input_tokens": 149, "latency_ms": 20.750531999993882} +{"id": "g0233-roaming_pacote-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9964870456684067, "parceiros_ofertas": 9.999870001689981e-07, "conta_pagamento_confirmacao": 9.999870001689981e-07, "marketplace_compra": 9.999870001689981e-07, "roaming_cobranca": 9.999870001689981e-07, "internet_consumo": 9.999870001689982e-05, "conta_vencimento": 9.999870001689981e-07, "cadastro_atualizacao": 9.999870001689981e-07, "vas_contratacao": 0.0033999558005745937, "cancelamento_linha": 9.999870001689981e-07, "conta_explicacao": 9.999870001689981e-07, "recarga_realizar": 9.999870001689981e-07, "suporte_sem_sinal": 9.999870001689981e-07, "vas_consulta": 9.999870001689981e-07, "internet_pacote_adicional": 9.999870001689981e-07, "sem_correspondencia": 9.999870001689981e-07}, "confidence": 0.9913, "input_tokens": 292, "latency_ms": 21.802424000014753} +{"id": "g0233-roaming_pacote-erros_digitacao-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0163999836000164, "roaming_pacote": 0.9820990179009822, "roaming_duvida": 0.0014999985000015, "sem_correspondencia": 9.99999000001e-07}, "confidence": 0.9313, "input_tokens": 135, "latency_ms": 20.557241000005888} +{"id": "g0233-roaming_pacote-erros_digitacao-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 0.0052, "roaming_duvida": 0.439, "roaming_pacote": 0.1357, "roaming_cobranca": 0.3904, "conta_explicacao": 0.0011, "vas_contratacao": 0.0009, "internet_pacote_adicional": 0.0009, "sem_correspondencia": 0.0268}, "confidence": 0.4499, "input_tokens": 213, "latency_ms": 20.987678000011556} +{"id": "g0233-roaming_pacote-erros_digitacao-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9004, "roaming_pacote": 0.0261, "roaming_duvida": 0.038, "sem_correspondencia": 0.0355}, "confidence": 0.688, "input_tokens": 133, "latency_ms": 20.62401999998542} +{"id": "g0233-roaming_pacote-erros_digitacao-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"bonus_nao_recebido": 0.015998400159984, "atendimento_humano": 0.006399360063993601, "internet_pacote_adicional": 0.06919308069193081, "troca_numero": 0.0013998600139986002, "negociacao_religacao": 0.5867413258674132, "conta_segunda_via": 0.0065993400659934, "roaming_duvida": 0.1867813218678132, "roaming_cobranca": 0.11048895110488952, "suporte_chip_esim": 0.0007999200079992001, "roaming_pacote": 0.012998700129987, "plano_troca": 0.0008999100089991, "sem_correspondencia": 0.0016998300169983002}, "confidence": 0.4871, "input_tokens": 275, "latency_ms": 21.464172999998254} +{"id": "g0233-roaming_pacote-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.39176082391760825, "roaming_cobranca": 0.6067393260673932, "internet_pacote_adicional": 0.00039996000399960006, "sem_correspondencia": 0.0010998900109989002}, "confidence": 0.509, "input_tokens": 134, "latency_ms": 20.63346899998919} +{"id": "g0233-roaming_pacote-erros_digitacao-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.1082324697409223, "vas_consulta": 0.25167550265079525, "internet_pacote_adicional": 0.26577973392017606, "recarga_saldo": 0.02590777233169951, "conta_vencimento": 0.005301590477143144, "roaming_pacote": 0.11163349004701412, "suporte_chip_esim": 0.03170951285385616, "beneficios_consulta": 0.01360408122436731, "roaming_duvida": 0.019205761728518556, "negociacao_divida": 0.04071221366409923, "roaming_cobranca": 0.06411923577073123, "sem_correspondencia": 0.06211863559067721}, "confidence": 0.1828, "input_tokens": 277, "latency_ms": 21.40315100001544} +{"id": "g0233-roaming_pacote-erros_digitacao-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.3129, "internet_pacote_adicional": 0.0031, "roaming_duvida": 0.6703, "sem_correspondencia": 0.0137}, "confidence": 0.4892, "input_tokens": 132, "latency_ms": 20.868059000008543} +{"id": "g0233-roaming_pacote-erros_digitacao-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"atendimento_humano": 0.0008000800080008001, "fidelidade_pontos": 0.0029002900290029, "bonus_nao_recebido": 0.005900590059005901, "seguranca_perda_roubo": 0.0011001100110011003, "vas_contratacao": 0.023502350235023502, "conta_segunda_via": 0.0018001800180018, "roaming_cobranca": 0.1699169916991699, "suporte_sem_sinal": 0.0007000700070007, "roaming_pacote": 0.5975597559755976, "marketplace_pedido": 0.0886088608860886, "internet_pacote_adicional": 0.03670367036703671, "suporte_chip_esim": 0.0025002500250025004, "conta_debito_automatico_digital": 0.002000200020002, "roaming_duvida": 0.030003000300030003, "portabilidade": 0.025302530253025302, "sem_correspondencia": 0.0107010701070107}, "confidence": 0.5007, "input_tokens": 292, "latency_ms": 21.87684200001172} +{"id": "g0233-roaming_pacote-erros_digitacao-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"troca_numero": 0.013198680131986799, "roaming_cobranca": 0.005199480051994799, "negociacao_religacao": 0.011998800119988, "conta_contestacao": 0.0018998100189980998, "roaming_duvida": 0.03849615038496149, "internet_consumo": 0.0004999500049994999, "internet_pacote_adicional": 0.5390460953904609, "roaming_pacote": 0.21947805219478048, "vas_consulta": 0.0004999500049994999, "recarga_nao_creditada": 0.0007999200079991999, "bonus_nao_recebido": 0.0017998200179981997, "marketplace_compra": 0.15568443155684428, "portabilidade": 0.0005999400059993998, "internet_problema_conexao": 0.006999300069992999, "cancelamento_linha": 0.0008999100089990998, "sem_correspondencia": 0.0028997100289970996}, "confidence": 0.5252, "input_tokens": 289, "latency_ms": 21.667911000008644} +{"id": "g0233-roaming_pacote-erros_digitacao-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"marketplace_pedido": 0.0030996900309969004, "beneficios_consulta": 9.999000099990002e-05, "seguranca_fraude": 0.0020997900209979003, "vas_contratacao": 0.0006999300069993001, "vas_consulta": 9.999000099990002e-05, "bonus_nao_recebido": 0.0005999400059994001, "cadastro_atualizacao": 9.999000099990002e-05, "internet_pacote_adicional": 9.999000099990002e-05, "roaming_cobranca": 0.845015498450155, "cancelamento_linha": 0.008799120087991202, "conta_segunda_via": 9.999000099990002e-05, "roaming_duvida": 0.03949605039496051, "vas_cancelamento": 0.006799320067993201, "internet_problema_conexao": 0.000999900009999, "plano_troca": 0.0132986701329867, "sem_correspondencia": 0.07859214078592142}, "confidence": 0.764, "input_tokens": 289, "latency_ms": 21.681696000001693} +{"id": "g0233-roaming_pacote-erros_digitacao-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 9.999970000090002e-07, "roaming_pacote": 0.9999970000090003, "roaming_duvida": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 130, "latency_ms": 21.37619600000562} +{"id": "g0234-roaming_pacote-regionalismo-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"reclamacao_atendimento": 9.99990000099999e-07, "roaming_cobranca": 0.016399836001639984, "troca_numero": 9.99990000099999e-07, "plano_consulta": 9.99990000099999e-07, "cancelamento_linha": 9.99990000099999e-07, "conta_segunda_via": 9.99990000099999e-07, "fidelidade_resgate": 9.99990000099999e-07, "roaming_pacote": 0.9828901710982889, "internet_consumo": 9.99990000099999e-05, "negociacao_religacao": 9.99990000099999e-07, "suporte_sem_sinal": 9.99990000099999e-07, "roaming_duvida": 0.0003999960000399996, "fidelidade_pontos": 9.99990000099999e-07, "internet_pacote_adicional": 9.99990000099999e-05, "vas_contratacao": 9.99990000099999e-05, "sem_correspondencia": 9.99990000099999e-07}, "confidence": 0.9673, "input_tokens": 290, "latency_ms": 22.730136999996375} +{"id": "g0234-roaming_pacote-regionalismo-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.0421, "roaming_cobranca": 0.0441, "vas_consulta": 0.0046, "conta_explicacao": 0.0044, "suporte_chip_esim": 0.0045, "desconto_retencao": 0.0044, "roaming_pacote": 0.463, "roaming_duvida": 0.0141, "bonus_nao_recebido": 0.0044, "negociacao_divida": 0.0044, "parceiros_ofertas": 0.0049, "portabilidade": 0.0045, "internet_pacote_adicional": 0.387, "marketplace_compra": 0.0046, "vas_cancelamento": 0.0044, "sem_correspondencia": 0.0046}, "confidence": 0.5227, "input_tokens": 296, "latency_ms": 21.804656000000477} +{"id": "g0234-roaming_pacote-regionalismo-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.0007999200079992001, "conta_pagamento_confirmacao": 9.999000099990002e-05, "roaming_pacote": 0.977002299770023, "roaming_cobranca": 0.0008999100089991, "seguranca_perda_roubo": 0.00019998000199980003, "atendimento_humano": 9.999000099990002e-05, "internet_pacote_adicional": 0.0206979302069793, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.9424, "input_tokens": 219, "latency_ms": 21.371764000008397} +{"id": "g0234-roaming_pacote-regionalismo-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.0005999400059994001, "roaming_duvida": 0.2676732326767323, "roaming_pacote": 0.6126387361263874, "internet_pacote_adicional": 0.0188981101889811, "bonus_nao_recebido": 0.0005999400059994001, "roaming_cobranca": 0.09399060093990601, "plano_troca": 0.0005999400059994001, "sem_correspondencia": 0.004999500049995001}, "confidence": 0.5241, "input_tokens": 221, "latency_ms": 21.37246700002038} +{"id": "g0234-roaming_pacote-regionalismo-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.042, "suporte_chip_esim": 0.0049, "roaming_cobranca": 0.0087, "vas_cancelamento": 0.0022, "negociacao_religacao": 0.0043, "roaming_pacote": 0.2451, "internet_pacote_adicional": 0.6888, "sem_correspondencia": 0.004}, "confidence": 0.5861, "input_tokens": 226, "latency_ms": 21.380684000007477} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"atendimento_humano": 0.0105010501050105, "internet_pacote_adicional": 0.15001500150014999, "marketplace_pedido": 0.0127012701270127, "suporte_sem_sinal": 0.0025002500250025, "portabilidade": 0.0037003700370037, "roaming_duvida": 0.27852785278527853, "roaming_cobranca": 0.536953695369537, "sem_correspondencia": 0.0051005100510051}, "confidence": 0.4513, "input_tokens": 219, "latency_ms": 21.27342400001453} +{"id": "g0234-roaming_pacote-regionalismo-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0064993500649935, "roaming_duvida": 0.0155984401559844, "conta_pagamento_confirmacao": 0.00019998000199980003, "roaming_pacote": 0.6266373362663734, "roaming_cobranca": 0.1131886811318868, "marketplace_compra": 0.0012998700129987, "conta_vencimento": 0.00019998000199980003, "conta_segunda_via": 0.00019998000199980003, "vas_contratacao": 0.0015998400159984002, "atendimento_humano": 0.00019998000199980003, "cadastro_atualizacao": 0.2341765823417658, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.5959, "input_tokens": 279, "latency_ms": 22.065392000001793} +{"id": "g0234-roaming_pacote-regionalismo-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.6419, "internet_pacote_adicional": 0.0832, "roaming_pacote": 0.2403, "sem_correspondencia": 0.0346}, "confidence": 0.3144, "input_tokens": 134, "latency_ms": 21.11280799999804} +{"id": "g0234-roaming_pacote-regionalismo-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_debito_automatico_digital": 0.0001000100010001, "desconto_retencao": 0.0007000700070006999, "roaming_cobranca": 0.6991699169916992, "roaming_duvida": 0.0703070307030703, "internet_pacote_adicional": 0.0017001700170017, "beneficios_consulta": 0.00030003000300029994, "plano_consulta": 0.0077007700770077, "roaming_pacote": 0.2166216621662166, "recarga_saldo": 0.00030003000300029994, "seguranca_perda_roubo": 0.0019001900190019, "bonus_nao_recebido": 0.0002000200020002, "sem_correspondencia": 0.001000100010001}, "confidence": 0.6585, "input_tokens": 282, "latency_ms": 22.042384999991782} +{"id": "g0234-roaming_pacote-regionalismo-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.004, "roaming_duvida": 0.1606, "troca_numero": 0.0045, "bonus_nao_recebido": 0.025, "internet_pacote_adicional": 0.2221, "roaming_pacote": 0.5487, "roaming_cobranca": 0.0217, "sem_correspondencia": 0.0134}, "confidence": 0.4053, "input_tokens": 210, "latency_ms": 21.421337999981915} +{"id": "g0234-roaming_pacote-regionalismo-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"plano_consulta": 0.00010000000000000002, "roaming_pacote": 0.9878000000000001, "internet_pacote_adicional": 0.0048000000000000004, "conta_pagamento_confirmacao": 0.00010000000000000002, "roaming_cobranca": 0.0015000000000000002, "roaming_duvida": 0.0055000000000000005, "suporte_sem_sinal": 0.00010000000000000002, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9615, "input_tokens": 224, "latency_ms": 20.79740700000343} +{"id": "g0234-roaming_pacote-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.0062, "roaming_cobranca": 0.0051, "internet_pacote_adicional": 0.9811, "sem_correspondencia": 0.0076}, "confidence": 0.9176, "input_tokens": 141, "latency_ms": 21.189431000010472} +{"id": "g0236-roaming_pacote-longo_contexto-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida", "suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 303, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0016001600160016004, "internet_problema_conexao": 0.019101910191019103, "seguranca_fraude": 0.0007000700070007002, "marketplace_pedido": 0.0006000600060006001, "roaming_duvida": 0.013701370137013703, "roaming_pacote": 0.9631963196319633, "roaming_cobranca": 0.0006000600060006001, "sem_correspondencia": 0.0005000500050005002}, "confidence": 0.9043, "input_tokens": 265, "latency_ms": 21.86899700001277} +{"id": "g0236-roaming_pacote-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 257, "length_bucket": "longo"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_cobranca": 0.0963903609639036, "roaming_duvida": 0.0032996700329967, "internet_pacote_adicional": 0.9000099990001, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.7537, "input_tokens": 173, "latency_ms": 20.561931000003142} +{"id": "g0236-roaming_pacote-longo_contexto-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.07860000000000002, "roaming_cobranca": 0.024200000000000003, "suporte_configuracao": 0.041400000000000006, "roaming_pacote": 0.3320000000000001, "suporte_sem_sinal": 0.009800000000000001, "fidelidade_resgate": 0.006200000000000001, "vas_cancelamento": 0.004900000000000001, "negociacao_religacao": 0.007400000000000001, "roaming_duvida": 0.30290000000000006, "desconto_retencao": 0.15220000000000003, "marketplace_compra": 0.03300000000000001, "sem_correspondencia": 0.007400000000000001}, "confidence": 0.3062, "input_tokens": 323, "latency_ms": 21.764421999989736} +{"id": "g0236-roaming_pacote-longo_contexto-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 238, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"internet_pacote_adicional": 0.0586, "bonus_nao_recebido": 0.0517, "internet_problema_conexao": 0.1804, "roaming_cobranca": 0.0624, "roaming_pacote": 0.239, "roaming_duvida": 0.3167, "desconto_retencao": 0.0456, "sem_correspondencia": 0.0456}, "confidence": 0.1395, "input_tokens": 248, "latency_ms": 20.554963999984466} +{"id": "g0236-roaming_pacote-longo_contexto-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9910892980559284, "roaming_pacote": 0.003000573109463907, "beneficios_consulta": 1.000191036487969e-06, "troca_numero": 1.000191036487969e-06, "portabilidade": 1.000191036487969e-06, "vas_cancelamento": 0.0002000382072975938, "conta_contestacao": 1.000191036487969e-06, "marketplace_compra": 0.0016003056583807503, "internet_pacote_adicional": 1.000191036487969e-06, "suporte_configuracao": 1.000191036487969e-06, "roaming_duvida": 0.0022004202802735316, "conta_pagamento_confirmacao": 1.000191036487969e-06, "atendimento_humano": 1.000191036487969e-06, "suporte_chip_esim": 1.000191036487969e-06, "plano_nova_linha": 0.0007001337255415782, "sem_correspondencia": 0.0012002292437855626}, "confidence": 0.9758, "input_tokens": 317, "latency_ms": 22.126228000018955} +{"id": "g0236-roaming_pacote-longo_contexto-05-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.972687728731645, "vas_contratacao": 1.0001930372561902e-06, "suporte_sem_sinal": 1.0001930372561902e-06, "roaming_duvida": 0.004600887971378475, "reclamacao_atendimento": 1.0001930372561902e-06, "internet_consumo": 0.00010001930372561903, "roaming_pacote": 0.01020196898001314, "plano_nova_linha": 1.0001930372561902e-06, "roaming_cobranca": 0.012402393661976758, "internet_pacote_adicional": 1.0001930372561902e-06, "conta_segunda_via": 1.0001930372561902e-06, "sem_correspondencia": 1.0001930372561902e-06}, "confidence": 0.9374, "input_tokens": 310, "latency_ms": 21.79297099999644} +{"id": "g0236-roaming_pacote-longo_contexto-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 241, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 9.999970000090002e-07, "roaming_pacote": 0.9999970000090003, "internet_pacote_adicional": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 164, "latency_ms": 21.094458999982635} +{"id": "g0236-roaming_pacote-longo_contexto-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 228, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.4628000000000001, "conta_segunda_via": 0.0039000000000000007, "fidelidade_resgate": 0.0031000000000000008, "bonus_nao_recebido": 0.022300000000000004, "plano_consulta": 0.06300000000000001, "atendimento_humano": 0.0015000000000000005, "roaming_cobranca": 0.11780000000000003, "roaming_pacote": 0.30110000000000003, "recarga_realizar": 0.008000000000000002, "conta_explicacao": 0.0031000000000000008, "internet_pacote_adicional": 0.003200000000000001, "sem_correspondencia": 0.010200000000000002}, "confidence": 0.4367, "input_tokens": 310, "latency_ms": 21.97228099998938} +{"id": "g0236-roaming_pacote-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 202, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.5030496950304969, "internet_pacote_adicional": 0.0100989901009899, "marketplace_pedido": 0.0011998800119988001, "internet_problema_conexao": 0.0047995200479952005, "vas_contratacao": 0.019998000199980003, "roaming_cobranca": 0.44395560443955606, "negociacao_divida": 9.999000099990002e-05, "conta_vencimento": 0.00019998000199980003, "atendimento_humano": 0.00019998000199980003, "seguranca_perda_roubo": 0.00029997000299970003, "beneficios_consulta": 0.0005999400059994001, "sem_correspondencia": 0.015498450154984501}, "confidence": 0.6217, "input_tokens": 315, "latency_ms": 21.54622500000869} +{"id": "g0236-roaming_pacote-longo_contexto-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 201, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"portabilidade": 0.0079007900790079, "bonus_nao_recebido": 0.0079007900790079, "plano_nova_linha": 0.0343034303430343, "roaming_duvida": 0.055705570557055696, "roaming_pacote": 0.012201220122012201, "seguranca_perda_roubo": 0.0103010301030103, "suporte_sem_sinal": 0.0189018901890189, "recarga_realizar": 0.0079007900790079, "recarga_saldo": 0.0046004600460046, "internet_pacote_adicional": 0.1235123512351235, "roaming_cobranca": 0.07850785078507849, "fidelidade_pontos": 0.006100610061006101, "suporte_configuracao": 0.5834583458345834, "fidelidade_resgate": 0.0117011701170117, "cancelamento_linha": 0.019201920192019196, "sem_correspondencia": 0.017801780178017798}, "confidence": 0.4246, "input_tokens": 316, "latency_ms": 22.00273899998706} +{"id": "g0236-roaming_pacote-longo_contexto-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"suporte_sem_sinal": 1.0002940864614194e-06, "internet_pacote_adicional": 0.00010002940864614195, "roaming_cobranca": 0.030508969637073294, "roaming_pacote": 0.6954044489079788, "recarga_saldo": 0.00010002940864614195, "fidelidade_resgate": 1.0002940864614194e-06, "desconto_retencao": 0.00010002940864614195, "internet_problema_conexao": 0.0006001764518768516, "parceiros_ofertas": 0.0007002058605229937, "vas_consulta": 1.0002940864614194e-06, "conta_explicacao": 1.0002940864614194e-06, "atendimento_humano": 1.0002940864614194e-06, "beneficios_consulta": 1.0002940864614194e-06, "roaming_duvida": 0.27228005033479835, "seguranca_fraude": 0.00010002940864614195, "sem_correspondencia": 0.00010002940864614195}, "confidence": 0.7367, "input_tokens": 321, "latency_ms": 23.023132999981044} +{"id": "g0236-roaming_pacote-longo_contexto-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.1103, "roaming_cobranca": 0.1193, "marketplace_pedido": 0.0347, "roaming_pacote": 0.2998, "recarga_nao_creditada": 0.0254, "suporte_chip_esim": 0.125, "internet_pacote_adicional": 0.2061, "sem_correspondencia": 0.0794}, "confidence": 0.1082, "input_tokens": 245, "latency_ms": 22.324397000005547} +{"id": "g0240-roaming_duvida-erros_digitacao-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"seguranca_fraude": 0.010900000000000002, "recarga_realizar": 0.0004000000000000001, "bonus_nao_recebido": 0.009000000000000001, "beneficios_consulta": 0.0013000000000000002, "conta_contestacao": 0.0021000000000000003, "roaming_cobranca": 0.06250000000000001, "portabilidade": 0.06760000000000001, "cadastro_atualizacao": 0.0007000000000000001, "suporte_configuracao": 0.008900000000000002, "vas_contratacao": 0.0011000000000000003, "internet_pacote_adicional": 0.0014000000000000002, "roaming_duvida": 0.8165000000000001, "suporte_chip_esim": 0.005100000000000001, "conta_pagamento_confirmacao": 0.0004000000000000001, "roaming_pacote": 0.0006000000000000001, "sem_correspondencia": 0.011500000000000002}, "confidence": 0.7162, "input_tokens": 296, "latency_ms": 21.668570000002774} +{"id": "g0240-roaming_duvida-erros_digitacao-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 9.99993000049e-07, "roaming_cobranca": 9.99993000049e-07, "atendimento_humano": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "roaming_duvida": 0.999993000049, "reclamacao_atendimento": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 214, "latency_ms": 21.593692999999803} +{"id": "g0240-roaming_duvida-erros_digitacao-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cadastro_atualizacao": 9.999850002249973e-07, "vas_contratacao": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "suporte_chip_esim": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "recarga_saldo": 9.999850002249973e-07, "roaming_duvida": 0.9999850002249974, "internet_pacote_adicional": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "marketplace_compra": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "roaming_cobranca": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "plano_nova_linha": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 293, "latency_ms": 22.669129000007615} +{"id": "g0240-roaming_duvida-erros_digitacao-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0022000000000000006, "suporte_sem_sinal": 0.00010000000000000002, "cadastro_atualizacao": 0.00010000000000000002, "roaming_duvida": 0.9868000000000001, "vas_consulta": 0.0007000000000000001, "recarga_saldo": 0.00020000000000000004, "suporte_configuracao": 0.00030000000000000003, "roaming_pacote": 0.0013000000000000002, "suporte_chip_esim": 0.00020000000000000004, "internet_pacote_adicional": 0.0006000000000000001, "negociacao_divida": 0.00010000000000000002, "sem_correspondencia": 0.007400000000000001}, "confidence": 0.964, "input_tokens": 287, "latency_ms": 22.75657500001671} +{"id": "g0240-roaming_duvida-erros_digitacao-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"fidelidade_resgate": 9.999000099990002e-05, "internet_pacote_adicional": 0.0025997400259974, "conta_contestacao": 9.999000099990002e-05, "internet_problema_conexao": 0.9856014398560144, "roaming_cobranca": 0.00029997000299970003, "atendimento_humano": 9.999000099990002e-05, "roaming_duvida": 0.00039996000399960006, "roaming_pacote": 9.999000099990002e-05, "internet_consumo": 0.0086991300869913, "cancelamento_linha": 0.000999900009999, "recarga_realizar": 9.999000099990002e-05, "plano_troca": 9.999000099990002e-05, "cadastro_atualizacao": 9.999000099990002e-05, "desconto_retencao": 9.999000099990002e-05, "negociacao_divida": 9.999000099990002e-05, "sem_correspondencia": 0.0004999500049995}, "confidence": 0.9658, "input_tokens": 295, "latency_ms": 31.872150999987525} +{"id": "g0240-roaming_duvida-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.0034006801360272052, "recarga_realizar": 0.0022004400880176037, "desconto_retencao": 0.0036007201440288058, "plano_consulta": 0.09941988397679535, "atendimento_humano": 0.15283056611322263, "roaming_pacote": 0.0705141028205641, "fidelidade_pontos": 0.035807161432286454, "plano_troca": 0.0005001000200040008, "suporte_sem_sinal": 0.022704540908181636, "fidelidade_resgate": 0.0049009801960392075, "roaming_cobranca": 0.05381076215243048, "sem_correspondencia": 0.5503100620124025}, "confidence": 0.4051, "input_tokens": 280, "latency_ms": 22.074428999985685} +{"id": "g0240-roaming_duvida-erros_digitacao-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0012999870001299992, "internet_problema_conexao": 9.999900000999993e-07, "suporte_chip_esim": 9.999900000999993e-07, "internet_pacote_adicional": 9.999900000999993e-07, "roaming_pacote": 9.999900000999993e-07, "conta_explicacao": 9.999900000999993e-07, "roaming_duvida": 0.9986900130998694, "suporte_sem_sinal": 9.999900000999993e-07, "marketplace_compra": 9.999900000999993e-07, "plano_nova_linha": 9.999900000999993e-07, "beneficios_consulta": 9.999900000999993e-07, "sem_correspondencia": 9.999900000999993e-07}, "confidence": 0.9959, "input_tokens": 284, "latency_ms": 22.516182000003937} +{"id": "g0240-roaming_duvida-erros_digitacao-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 1.0000910082817536e-06, "recarga_saldo": 1.0000910082817536e-06, "desconto_retencao": 1.0000910082817536e-06, "internet_consumo": 1.0000910082817536e-06, "roaming_cobranca": 0.0015001365124226304, "roaming_pacote": 0.001700154714078981, "conta_segunda_via": 1.0000910082817536e-06, "internet_problema_conexao": 1.0000910082817536e-06, "reclamacao_atendimento": 1.0000910082817536e-06, "suporte_sem_sinal": 1.0000910082817536e-06, "roaming_duvida": 0.9967907079544238, "sem_correspondencia": 1.0000910082817536e-06}, "confidence": 0.9899, "input_tokens": 283, "latency_ms": 23.949891999990314} +{"id": "g0240-roaming_duvida-erros_digitacao-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 9.999850002249975e-07, "negociacao_divida": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "roaming_duvida": 0.9999850002249976, "marketplace_compra": 9.999850002249975e-07, "plano_troca": 9.999850002249975e-07, "suporte_configuracao": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "suporte_sem_sinal": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "beneficios_consulta": 9.999850002249975e-07, "internet_consumo": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 24.98876399999972} +{"id": "g0240-roaming_duvida-erros_digitacao-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"marketplace_pedido": 9.999910000809996e-07, "conta_pagamento_confirmacao": 9.999910000809996e-07, "desconto_retencao": 9.999910000809996e-07, "roaming_duvida": 0.0035999676002915985, "roaming_cobranca": 0.00039999640003239985, "plano_troca": 9.999910000809996e-07, "plano_consulta": 9.999910000809996e-07, "vas_contratacao": 9.999910000809996e-07, "roaming_pacote": 0.9959910360806755, "seguranca_perda_roubo": 9.999910000809996e-07, "internet_problema_conexao": 9.999910000809996e-07, "sem_correspondencia": 9.999910000809996e-07}, "confidence": 0.9891, "input_tokens": 281, "latency_ms": 26.21346099999755} +{"id": "g0240-roaming_duvida-erros_digitacao-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"roaming_pacote": 9.999980000039998e-07, "marketplace_compra": 0.0003999992000016, "plano_consulta": 0.9901980196039607, "recarga_nao_creditada": 9.999980000039998e-07, "roaming_duvida": 0.006799986400027199, "internet_problema_conexao": 0.0023999952000096, "roaming_cobranca": 9.99998000004e-05, "sem_correspondencia": 9.99998000004e-05}, "confidence": 0.9695, "input_tokens": 212, "latency_ms": 23.325212999992573} +{"id": "g0240-roaming_duvida-erros_digitacao-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0011998800119988001, "roaming_duvida": 0.9981001899810019, "roaming_pacote": 9.999000099990002e-05, "sem_correspondencia": 0.0005999400059994001}, "confidence": 0.9895, "input_tokens": 130, "latency_ms": 22.06282599999554} +{"id": "g0241-roaming_duvida-regionalismo-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 1.0001930372561904e-06, "conta_explicacao": 1.0001930372561904e-06, "fidelidade_resgate": 1.0001930372561904e-06, "roaming_cobranca": 0.002400463289414857, "reclamacao_atendimento": 1.0001930372561904e-06, "roaming_duvida": 0.965686377470852, "conta_contestacao": 1.0001930372561904e-06, "plano_nova_linha": 1.0001930372561904e-06, "marketplace_pedido": 0.00010001930372561904, "conta_segunda_via": 1.0001930372561904e-06, "roaming_pacote": 0.03150608067357, "sem_correspondencia": 0.0003000579111768571}, "confidence": 0.9345, "input_tokens": 311, "latency_ms": 22.383864999994785} +{"id": "g0241-roaming_duvida-regionalismo-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.12630000000000002, "internet_problema_conexao": 0.0008000000000000001, "reclamacao_atendimento": 0.06860000000000001, "conta_debito_automatico_digital": 0.0004000000000000001, "marketplace_pedido": 0.005300000000000001, "vas_cancelamento": 0.0008000000000000001, "roaming_cobranca": 0.28010000000000007, "roaming_duvida": 0.5072000000000001, "roaming_pacote": 0.008200000000000002, "conta_contestacao": 0.0004000000000000001, "negociacao_divida": 0.0004000000000000001, "sem_correspondencia": 0.0015000000000000002}, "confidence": 0.4996, "input_tokens": 294, "latency_ms": 21.79684999998699} +{"id": "g0241-roaming_duvida-regionalismo-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 9.99986000195998e-07, "cancelamento_linha": 9.99986000195998e-05, "negociacao_divida": 9.99986000195998e-07, "plano_nova_linha": 9.99986000195998e-07, "conta_explicacao": 9.99986000195998e-07, "beneficios_consulta": 9.99986000195998e-07, "roaming_duvida": 0.9998860015959784, "conta_vencimento": 9.99986000195998e-07, "portabilidade": 9.99986000195998e-07, "roaming_pacote": 9.99986000195998e-07, "roaming_cobranca": 9.99986000195998e-07, "vas_cancelamento": 9.99986000195998e-07, "parceiros_ofertas": 9.99986000195998e-07, "troca_numero": 9.99986000195998e-07, "suporte_chip_esim": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9995, "input_tokens": 299, "latency_ms": 22.483736999987514} +{"id": "g0241-roaming_duvida-regionalismo-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9478052194780522, "roaming_pacote": 0.0202979702029797, "roaming_cobranca": 0.028697130286971302, "sem_correspondencia": 0.0031996800319968005}, "confidence": 0.8198, "input_tokens": 150, "latency_ms": 22.91991900000312} +{"id": "g0241-roaming_duvida-regionalismo-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99997000009e-07, "roaming_duvida": 9.99997000009e-07, "roaming_cobranca": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 144, "latency_ms": 21.782798999993247} +{"id": "g0241-roaming_duvida-regionalismo-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.007699230076992299, "roaming_duvida": 0.9269073092690729, "roaming_pacote": 0.06129387061293869, "sem_correspondencia": 0.0040995900409958996}, "confidence": 0.7828, "input_tokens": 144, "latency_ms": 20.27976100001183} +{"id": "g0241-roaming_duvida-regionalismo-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.6628674265146971, "vas_consulta": 0.14307138572285544, "cadastro_atualizacao": 0.0032993401319736052, "roaming_cobranca": 0.061187762447510494, "negociacao_divida": 0.0016996600679864027, "internet_consumo": 0.03409318136372726, "roaming_pacote": 0.0037992401519696063, "conta_contestacao": 0.0024995000999800043, "beneficios_consulta": 0.02419516096780644, "troca_numero": 0.0013997200559888023, "parceiros_ofertas": 0.005498900219956008, "sem_correspondencia": 0.05638872225554889}, "confidence": 0.5203, "input_tokens": 289, "latency_ms": 21.627155999993875} +{"id": "g0241-roaming_duvida-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_debito_automatico_digital": 1.0001940376433025e-06, "roaming_pacote": 0.964887188114494, "bonus_nao_recebido": 1.0001940376433025e-06, "seguranca_fraude": 1.0001940376433025e-06, "suporte_configuracao": 1.0001940376433025e-06, "parceiros_ofertas": 1.0001940376433025e-06, "roaming_cobranca": 0.03510681072127992, "sem_correspondencia": 1.0001940376433025e-06}, "confidence": 0.9259, "input_tokens": 254, "latency_ms": 21.206033999987994} +{"id": "g0241-roaming_duvida-regionalismo-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0014000000000000002, "roaming_duvida": 0.9980000000000001, "roaming_pacote": 0.0005000000000000001, "sem_correspondencia": 0.00010000000000000002}, "confidence": 0.9885, "input_tokens": 140, "latency_ms": 20.513050999994675} +{"id": "g0241-roaming_duvida-regionalismo-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"vas_consulta": 0.019996000799840034, "seguranca_fraude": 0.0013997200559888023, "recarga_nao_creditada": 0.0008998200359928015, "vas_cancelamento": 0.0014997000599880025, "conta_explicacao": 0.0034993001399720057, "roaming_duvida": 0.007798440311937612, "roaming_pacote": 9.998000399920017e-05, "cadastro_atualizacao": 9.998000399920017e-05, "recarga_realizar": 9.998000399920017e-05, "negociacao_religacao": 9.998000399920017e-05, "roaming_cobranca": 0.9641071785642872, "sem_correspondencia": 0.0003999200159968007}, "confidence": 0.9188, "input_tokens": 296, "latency_ms": 20.7534120000048} +{"id": "g0241-roaming_duvida-regionalismo-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "internet_pacote_adicional": 9.99985000224997e-07, "portabilidade": 9.99985000224997e-07, "parceiros_ofertas": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "roaming_duvida": 0.9999850002249969, "vas_cancelamento": 9.99985000224997e-07, "internet_problema_conexao": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 0.9998, "input_tokens": 309, "latency_ms": 22.037728000015022} +{"id": "g0241-roaming_duvida-regionalismo-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9758, "roaming_cobranca": 0.0124, "roaming_pacote": 0.0047, "sem_correspondencia": 0.0071}, "confidence": 0.8999, "input_tokens": 148, "latency_ms": 21.24022500001388} +{"id": "g0242-roaming_duvida-emocional-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "plano_consulta": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "roaming_duvida": 0.9999850002249971, "internet_problema_conexao": 9.999850002249971e-07, "internet_consumo": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 22.10278900000162} +{"id": "g0242-roaming_duvida-emocional-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9370062993700631, "suporte_sem_sinal": 0.00039996000399960006, "recarga_nao_creditada": 0.0038996100389961, "cancelamento_linha": 9.999000099990002e-05, "roaming_pacote": 0.014098590140985901, "roaming_cobranca": 0.0058994100589941, "roaming_duvida": 0.038396160383961604, "sem_correspondencia": 0.00019998000199980003}, "confidence": 0.8539, "input_tokens": 213, "latency_ms": 20.86071000002221} +{"id": "g0242-roaming_duvida-emocional-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9734990265009736, "vas_contratacao": 9.99999000001e-07, "conta_segunda_via": 9.999990000010002e-05, "roaming_pacote": 0.0228999771000229, "parceiros_ofertas": 0.00019999980000020003, "roaming_cobranca": 0.0014999985000015, "reclamacao_atendimento": 9.999990000010002e-05, "sem_correspondencia": 0.0016999983000017}, "confidence": 0.9342, "input_tokens": 223, "latency_ms": 21.71296500000608} +{"id": "g0242-roaming_duvida-emocional-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 92, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9789, "roaming_pacote": 0.0081, "roaming_cobranca": 0.0129, "sem_correspondencia": 0.0001}, "confidence": 0.9157, "input_tokens": 136, "latency_ms": 20.146694000004572} +{"id": "g0242-roaming_duvida-emocional-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.7813, "roaming_pacote": 0.1975, "internet_problema_conexao": 0.0054, "roaming_cobranca": 0.005, "plano_nova_linha": 0.0007, "cadastro_atualizacao": 0.0007, "desconto_retencao": 0.0007, "sem_correspondencia": 0.0087}, "confidence": 0.6997, "input_tokens": 209, "latency_ms": 21.867506999996067} +{"id": "g0242-roaming_duvida-emocional-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_pontos": 0.00010000890079217049, "cadastro_atualizacao": 1.0000890079217048e-06, "internet_problema_conexao": 0.00030002670237651145, "plano_nova_linha": 1.0000890079217048e-06, "suporte_chip_esim": 1.0000890079217048e-06, "internet_consumo": 1.0000890079217048e-06, "marketplace_compra": 1.0000890079217048e-06, "atendimento_humano": 1.0000890079217048e-06, "roaming_cobranca": 0.0012001068095060458, "roaming_duvida": 0.9952885806836808, "bonus_nao_recebido": 1.0000890079217048e-06, "vas_contratacao": 1.0000890079217048e-06, "plano_troca": 1.0000890079217048e-06, "marketplace_pedido": 1.0000890079217048e-06, "roaming_pacote": 0.0031002759245572853, "sem_correspondencia": 1.0000890079217048e-06}, "confidence": 0.9871, "input_tokens": 295, "latency_ms": 22.773245000024644} +{"id": "g0242-roaming_duvida-emocional-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 0.006100000000000001, "conta_segunda_via": 0.00020000000000000004, "suporte_chip_esim": 0.0009000000000000001, "roaming_pacote": 0.018000000000000002, "roaming_duvida": 0.9488000000000001, "conta_debito_automatico_digital": 0.00020000000000000004, "roaming_cobranca": 0.016500000000000004, "sem_correspondencia": 0.009300000000000001}, "confidence": 0.8681, "input_tokens": 246, "latency_ms": 21.108460000021978} +{"id": "g0242-roaming_duvida-emocional-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.08, "roaming_cobranca": 0.0166, "roaming_duvida": 0.9015, "sem_correspondencia": 0.0019}, "confidence": 0.729, "input_tokens": 135, "latency_ms": 22.15774500001544} +{"id": "g0242-roaming_duvida-emocional-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_problema_conexao": 0.0004000784153694124, "reclamacao_atendimento": 1.0001960384235309e-06, "cancelamento_linha": 1.0001960384235309e-06, "suporte_sem_sinal": 0.0001000196038423531, "roaming_cobranca": 0.11532260323023312, "conta_contestacao": 0.0001000196038423531, "roaming_pacote": 0.7760521062128177, "recarga_saldo": 0.0006001176230541186, "parceiros_ofertas": 0.0005000980192117655, "roaming_duvida": 0.1034202703729931, "plano_consulta": 0.0005000980192117655, "recarga_realizar": 1.0001960384235309e-06, "vas_consulta": 0.0002000392076847062, "conta_debito_automatico_digital": 1.0001960384235309e-06, "conta_segunda_via": 0.0001000196038423531, "sem_correspondencia": 0.002700529303743534}, "confidence": 0.7409, "input_tokens": 291, "latency_ms": 21.850204999992684} +{"id": "g0242-roaming_duvida-emocional-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 9.99985000224997e-07, "suporte_chip_esim": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "cancelamento_linha": 9.99985000224997e-07, "atendimento_humano": 9.99985000224997e-07, "conta_explicacao": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "plano_nova_linha": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "roaming_duvida": 0.9999850002249969, "vas_contratacao": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 0.9999, "input_tokens": 299, "latency_ms": 21.97308899999939} +{"id": "g0242-roaming_duvida-emocional-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 1.0000930086498043e-06, "atendimento_humano": 1.0000930086498043e-06, "roaming_pacote": 0.009900920785633064, "internet_pacote_adicional": 1.0000930086498043e-06, "negociacao_religacao": 1.0000930086498043e-06, "recarga_realizar": 1.0000930086498043e-06, "internet_consumo": 0.00010000930086498044, "suporte_sem_sinal": 0.00010000930086498044, "roaming_duvida": 0.9895920320589814, "roaming_cobranca": 0.0003000279025949413, "conta_debito_automatico_digital": 1.0000930086498043e-06, "sem_correspondencia": 1.0000930086498043e-06}, "confidence": 0.975, "input_tokens": 280, "latency_ms": 22.89306700001248} +{"id": "g0242-roaming_duvida-emocional-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.010498950104989501, "roaming_pacote": 0.00029997000299970003, "roaming_duvida": 0.9891010898910109, "sem_correspondencia": 9.999000099990002e-05}, "confidence": 0.9557, "input_tokens": 136, "latency_ms": 21.088173000009647} +{"id": "g0245-roaming_cobranca-curto_neutro-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99989000120999e-07, "bonus_nao_recebido": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "recarga_realizar": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "roaming_duvida": 9.99989000120999e-07, "suporte_configuracao": 9.99989000120999e-07, "roaming_cobranca": 0.9999890001209989, "recarga_nao_creditada": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 22.51922399997852} +{"id": "g0245-roaming_cobranca-curto_neutro-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"fidelidade_resgate": 9.999900000999991e-07, "vas_contratacao": 9.999900000999991e-07, "roaming_duvida": 0.006899931000689994, "recarga_saldo": 9.999900000999991e-07, "cancelamento_linha": 9.999900000999991e-07, "internet_consumo": 9.999900000999992e-05, "beneficios_consulta": 9.999900000999991e-07, "seguranca_fraude": 9.999900000999991e-07, "portabilidade": 9.999900000999991e-07, "roaming_pacote": 0.9905900940990592, "conta_contestacao": 0.00019999800001999985, "marketplace_pedido": 0.0004999950000499995, "marketplace_compra": 9.999900000999991e-07, "suporte_sem_sinal": 9.999900000999991e-07, "roaming_cobranca": 0.0016999830001699985, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.978, "input_tokens": 285, "latency_ms": 23.18322699997566} +{"id": "g0245-roaming_cobranca-curto_neutro-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "vas_contratacao": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "roaming_cobranca": 0.9999890001209991, "internet_problema_conexao": 9.999890001209992e-07, "recarga_realizar": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 278, "latency_ms": 23.745394000002307} +{"id": "g0245-roaming_cobranca-curto_neutro-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9999930000490003, "parceiros_ofertas": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "negociacao_divida": 9.999930000490002e-07, "roaming_cobranca": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 205, "latency_ms": 22.242771999998467} +{"id": "g0245-roaming_cobranca-curto_neutro-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_religacao": 0.06129387061293871, "internet_pacote_adicional": 0.014998500149985002, "conta_contestacao": 0.10258974102589741, "portabilidade": 0.006999300069993001, "marketplace_pedido": 0.0183981601839816, "roaming_cobranca": 0.662033796620338, "seguranca_fraude": 0.07869213078692132, "roaming_pacote": 0.0073992600739926015, "roaming_duvida": 0.018998100189981, "atendimento_humano": 0.0092990700929907, "parceiros_ofertas": 0.006999300069993001, "sem_correspondencia": 0.012298770122987702}, "confidence": 0.4798, "input_tokens": 273, "latency_ms": 22.094146000000592} +{"id": "g0245-roaming_cobranca-curto_neutro-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 217, "latency_ms": 21.052762000010716} +{"id": "g0245-roaming_cobranca-curto_neutro-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9999970000090003, "roaming_pacote": 9.999970000090002e-07, "conta_contestacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 134, "latency_ms": 20.563540000011926} +{"id": "g0245-roaming_cobranca-curto_neutro-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"fidelidade_pontos": 0.00020001920184337698, "plano_nova_linha": 1.0000960092168849e-06, "roaming_cobranca": 0.03610346593272955, "conta_contestacao": 0.00030002880276506545, "atendimento_humano": 0.001400134412903639, "portabilidade": 1.0000960092168849e-06, "internet_consumo": 0.00020001920184337698, "vas_consulta": 1.0000960092168849e-06, "conta_pagamento_confirmacao": 0.9606922264537396, "recarga_nao_creditada": 0.00010000960092168849, "recarga_saldo": 1.0000960092168849e-06, "marketplace_compra": 0.00020001920184337698, "roaming_duvida": 0.00010000960092168849, "roaming_pacote": 0.00010000960092168849, "bonus_nao_recebido": 0.00040003840368675397, "sem_correspondencia": 0.00020001920184337698}, "confidence": 0.9337, "input_tokens": 293, "latency_ms": 21.662805999994816} +{"id": "g0245-roaming_cobranca-curto_neutro-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 0.0005000500050005002, "suporte_chip_esim": 0.00010001000100010003, "roaming_pacote": 0.0008000800080008002, "plano_troca": 0.00010001000100010003, "roaming_cobranca": 0.9943994399439945, "conta_contestacao": 0.0016001600160016004, "roaming_duvida": 0.0024002400240024004, "sem_correspondencia": 0.00010001000100010003}, "confidence": 0.9792, "input_tokens": 221, "latency_ms": 20.875063999994836} +{"id": "g0245-roaming_cobranca-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"cadastro_atualizacao": 9.99996000016e-07, "roaming_duvida": 0.997996008015968, "internet_consumo": 0.0002999988000048, "roaming_pacote": 0.000999996000016, "suporte_chip_esim": 9.99996000016e-07, "conta_contestacao": 0.0006999972000112, "conta_debito_automatico_digital": 9.99996000016e-07, "sem_correspondencia": 9.99996000016e-07}, "confidence": 0.9919, "input_tokens": 228, "latency_ms": 20.821385000004966} +{"id": "g0245-roaming_cobranca-curto_neutro-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"internet_consumo": 0.028897110288971108, "conta_contestacao": 0.010298970102989703, "plano_consulta": 0.008599140085991403, "atendimento_humano": 0.00019998000199980009, "troca_numero": 0.0017998200179982005, "roaming_duvida": 0.8555144485551447, "suporte_configuracao": 0.00039996000399960017, "reclamacao_atendimento": 0.0012998700129987003, "conta_pagamento_confirmacao": 0.003299670032996701, "conta_explicacao": 0.0011998800119988003, "plano_troca": 9.999000099990004e-05, "seguranca_perda_roubo": 0.06009399060093992, "marketplace_compra": 0.00039996000399960017, "portabilidade": 9.999000099990004e-05, "roaming_pacote": 0.02689731026897311, "sem_correspondencia": 0.0008999100089991003}, "confidence": 0.7647, "input_tokens": 286, "latency_ms": 21.771174000008386} +{"id": "g0245-roaming_cobranca-curto_neutro-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"reclamacao_atendimento": 9.99985000224997e-07, "conta_pagamento_confirmacao": 9.99985000224997e-07, "recarga_realizar": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "roaming_pacote": 9.99985000224997e-07, "vas_consulta": 9.99985000224997e-07, "roaming_cobranca": 9.99985000224997e-07, "roaming_duvida": 9.99985000224997e-07, "internet_consumo": 9.99985000224997e-07, "vas_contratacao": 9.99985000224997e-07, "conta_segunda_via": 9.99985000224997e-07, "conta_contestacao": 0.9999850002249969, "marketplace_pedido": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "marketplace_compra": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 21.73366499999929} +{"id": "g0249-roaming_cobranca-emocional-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"recarga_saldo": 9.999890001209987e-07, "fidelidade_resgate": 9.999890001209987e-07, "desconto_retencao": 9.999890001209987e-07, "plano_troca": 9.999890001209987e-07, "roaming_pacote": 9.999890001209987e-07, "conta_contestacao": 9.999890001209987e-07, "conta_debito_automatico_digital": 9.999890001209987e-07, "roaming_duvida": 9.999890001209987e-07, "internet_problema_conexao": 9.999890001209987e-07, "internet_consumo": 9.999890001209987e-07, "roaming_cobranca": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 299, "latency_ms": 22.933483000002752} +{"id": "g0249-roaming_cobranca-emocional-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.0609, "roaming_cobranca": 0.5867, "desconto_retencao": 0.0628, "roaming_pacote": 0.0572, "seguranca_fraude": 0.059, "roaming_duvida": 0.059, "conta_debito_automatico_digital": 0.0554, "sem_correspondencia": 0.059}, "confidence": 0.2873, "input_tokens": 244, "latency_ms": 21.0802640000054} +{"id": "g0249-roaming_cobranca-emocional-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_divida": 9.999000099990002e-05, "bonus_nao_recebido": 0.0004999500049995, "cadastro_atualizacao": 0.0008999100089991, "roaming_duvida": 0.00019998000199980003, "conta_segunda_via": 0.00029997000299970003, "internet_pacote_adicional": 0.0004999500049995, "roaming_cobranca": 0.926007399260074, "vas_cancelamento": 9.999000099990002e-05, "roaming_pacote": 9.999000099990002e-05, "conta_contestacao": 0.00019998000199980003, "internet_problema_conexao": 0.062493750624937505, "vas_contratacao": 9.999000099990002e-05, "conta_explicacao": 9.999000099990002e-05, "conta_vencimento": 9.999000099990002e-05, "seguranca_fraude": 0.007999200079992, "sem_correspondencia": 0.00029997000299970003}, "confidence": 0.8881, "input_tokens": 310, "latency_ms": 22.841970000001766} +{"id": "g0249-roaming_cobranca-emocional-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99997000009e-07, "conta_contestacao": 9.99997000009e-07, "roaming_cobranca": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 160, "latency_ms": 20.64703600001394} +{"id": "g0249-roaming_cobranca-emocional-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9410999999999998, "roaming_pacote": 0.0025999999999999994, "roaming_cobranca": 0.054199999999999984, "sem_correspondencia": 0.0020999999999999994}, "confidence": 0.8243, "input_tokens": 153, "latency_ms": 21.193896999989192} +{"id": "g0249-roaming_cobranca-emocional-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "suporte_configuracao": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 242, "latency_ms": 21.132096999991745} +{"id": "g0249-roaming_cobranca-emocional-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.0032, "conta_contestacao": 0.0585, "roaming_cobranca": 0.9363, "sem_correspondencia": 0.002}, "confidence": 0.8135, "input_tokens": 152, "latency_ms": 20.20440499998699} +{"id": "g0249-roaming_cobranca-emocional-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 9.999890001209992e-07, "recarga_saldo": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "roaming_cobranca": 0.9999890001209991, "roaming_pacote": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "conta_vencimento": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 294, "latency_ms": 21.811017999993965} +{"id": "g0249-roaming_cobranca-emocional-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"cancelamento_linha": 9.99989000120999e-07, "cadastro_atualizacao": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "vas_cancelamento": 9.99989000120999e-07, "conta_vencimento": 9.99989000120999e-07, "roaming_duvida": 9.99989000120999e-07, "internet_pacote_adicional": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "roaming_cobranca": 0.9999890001209989, "suporte_sem_sinal": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 315, "latency_ms": 21.603918000010935} +{"id": "g0249-roaming_cobranca-emocional-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.009900990099009901, "conta_contestacao": 0.0053005300530053, "roaming_cobranca": 0.9816981698169818, "sem_correspondencia": 0.0031003100310031}, "confidence": 0.9208, "input_tokens": 149, "latency_ms": 20.908642000023292} +{"id": "g0249-roaming_cobranca-emocional-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 9.99997000009e-07, "conta_contestacao": 9.99997000009e-07, "roaming_cobranca": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 151, "latency_ms": 21.015774999995074} +{"id": "g0249-roaming_cobranca-emocional-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.1316131613161316, "roaming_pacote": 0.0255025502550255, "roaming_cobranca": 0.8253825382538255, "sem_correspondencia": 0.017501750175017504}, "confidence": 0.5745, "input_tokens": 154, "latency_ms": 21.937574000020277} +{"id": "g0250-roaming_cobranca-longo_contexto-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"marketplace_compra": 9.999890001209992e-07, "roaming_duvida": 9.999890001209992e-07, "suporte_sem_sinal": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "roaming_cobranca": 0.9999890001209991, "desconto_retencao": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 322, "latency_ms": 23.196490999993102} +{"id": "g0250-roaming_cobranca-longo_contexto-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 9.999980000039998e-07, "roaming_cobranca": 0.9998980002039995, "roaming_pacote": 9.99998000004e-05, "sem_correspondencia": 9.999980000039998e-07}, "confidence": 0.9992, "input_tokens": 174, "latency_ms": 23.39070700000434} +{"id": "g0250-roaming_cobranca-longo_contexto-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.08330833083308331, "plano_troca": 0.00010001000100010003, "reclamacao_atendimento": 0.00010001000100010003, "recarga_nao_creditada": 0.07470747074707472, "conta_contestacao": 0.0004000400040004001, "roaming_pacote": 0.018101810181018106, "roaming_cobranca": 0.8220822082208221, "sem_correspondencia": 0.0012001200120012002}, "confidence": 0.6883, "input_tokens": 263, "latency_ms": 22.11319299999559} +{"id": "g0250-roaming_cobranca-longo_contexto-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_pagamento_confirmacao": 1.0000940088368307e-06, "conta_contestacao": 1.0000940088368307e-06, "roaming_duvida": 0.01470138192990141, "portabilidade": 1.0000940088368307e-06, "cadastro_atualizacao": 1.0000940088368307e-06, "roaming_pacote": 1.0000940088368307e-06, "roaming_cobranca": 0.9852926175060456, "sem_correspondencia": 1.0000940088368307e-06}, "confidence": 0.9625, "input_tokens": 253, "latency_ms": 22.529331000015418} +{"id": "g0250-roaming_cobranca-longo_contexto-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 237, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_explicacao": 1.0001910364879692e-06, "roaming_duvida": 1.0001910364879692e-06, "seguranca_fraude": 1.0001910364879692e-06, "roaming_pacote": 1.0001910364879692e-06, "reclamacao_atendimento": 0.002500477591219923, "internet_consumo": 0.0004000764145951877, "conta_contestacao": 1.0001910364879692e-06, "seguranca_perda_roubo": 1.0001910364879692e-06, "conta_pagamento_confirmacao": 1.0001910364879692e-06, "desconto_retencao": 1.0001910364879692e-06, "roaming_cobranca": 0.9970904442748565, "sem_correspondencia": 1.0001910364879692e-06}, "confidence": 0.9909, "input_tokens": 325, "latency_ms": 22.43868299999008} +{"id": "g0250-roaming_cobranca-longo_contexto-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"suporte_chip_esim": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "fidelidade_resgate": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "conta_contestacao": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 266, "latency_ms": 21.221236000002364} +{"id": "g0250-roaming_cobranca-longo_contexto-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 214, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "internet_problema_conexao": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 250, "latency_ms": 20.956148000010444} +{"id": "g0250-roaming_cobranca-longo_contexto-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 9.999930000490002e-07, "roaming_cobranca": 0.9999930000490003, "conta_debito_automatico_digital": 9.999930000490002e-07, "plano_consulta": 9.999930000490002e-07, "roaming_pacote": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 249, "latency_ms": 23.583844999990333} +{"id": "g0250-roaming_cobranca-longo_contexto-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"suporte_configuracao": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "roaming_cobranca": 0.999993000049, "roaming_duvida": 9.99993000049e-07, "roaming_pacote": 9.99993000049e-07, "parceiros_ofertas": 9.99993000049e-07, "conta_contestacao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 254, "latency_ms": 21.476903999996466} +{"id": "g0250-roaming_cobranca-longo_contexto-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"conta_contestacao": 0.001000100010001, "fidelidade_pontos": 0.028202820282028203, "roaming_duvida": 0.2733273327332733, "bonus_nao_recebido": 0.0018001800180018, "suporte_configuracao": 0.0022002200220022005, "internet_problema_conexao": 0.5268526852685269, "recarga_realizar": 0.0005000500050005, "roaming_cobranca": 0.0613061306130613, "internet_pacote_adicional": 0.012801280128012802, "troca_numero": 0.0106010601060106, "recarga_nao_creditada": 0.075007500750075, "cancelamento_linha": 0.0026002600260026003, "roaming_pacote": 0.0009000900090009, "plano_nova_linha": 0.0005000500050005, "desconto_retencao": 0.0005000500050005, "sem_correspondencia": 0.0019001900190019003}, "confidence": 0.5169, "input_tokens": 319, "latency_ms": 21.947503999996343} +{"id": "g0250-roaming_cobranca-longo_contexto-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"internet_problema_conexao": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "internet_consumo": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "roaming_cobranca": 0.9999850002249971, "reclamacao_atendimento": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "recarga_realizar": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 333, "latency_ms": 23.431318000007195} +{"id": "g0250-roaming_cobranca-longo_contexto-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.9999970000090003, "conta_contestacao": 9.999970000090002e-07, "roaming_pacote": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 162, "latency_ms": 22.455557999990106} +{"id": "g0252-cadastro_atualizacao-curto_neutro-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.00010001000100010001, "portabilidade": 0.00010001000100010001, "cadastro_atualizacao": 0.9996999699969997, "sem_correspondencia": 0.00010001000100010001}, "confidence": 0.9975, "input_tokens": 122, "latency_ms": 23.932071000018595} +{"id": "g0252-cadastro_atualizacao-curto_neutro-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 124, "latency_ms": 23.927987999996958} +{"id": "g0252-cadastro_atualizacao-curto_neutro-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"troca_numero": 0.0137, "reclamacao_atendimento": 0.0051, "beneficios_consulta": 0.0051, "cadastro_atualizacao": 0.0121, "conta_explicacao": 0.6701, "cancelamento_linha": 0.0083, "portabilidade": 0.2782, "sem_correspondencia": 0.0074}, "confidence": 0.5835, "input_tokens": 197, "latency_ms": 21.595680000018547} +{"id": "g0252-cadastro_atualizacao-curto_neutro-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_pontos": 9.997990403928812e-05, "portabilidade": 9.997990403928812e-05, "plano_troca": 9.997990403928812e-05, "conta_segunda_via": 9.997990403928812e-05, "vas_contratacao": 9.997990403928812e-05, "suporte_chip_esim": 9.997990403928812e-05, "fidelidade_resgate": 9.997990403928812e-05, "cancelamento_linha": 0.000899819136353593, "reclamacao_atendimento": 9.997990403928812e-05, "roaming_cobranca": 9.997990403928812e-05, "seguranca_perda_roubo": 9.997990403928812e-05, "marketplace_compra": 9.997990403928812e-05, "cadastro_atualizacao": 0.9977994423120954, "recarga_saldo": 9.99799040392881e-07, "troca_numero": 9.997990403928812e-05, "sem_correspondencia": 9.997990403928812e-05}, "confidence": 0.9933, "input_tokens": 281, "latency_ms": 21.99378800000318} +{"id": "g0252-cadastro_atualizacao-curto_neutro-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 26, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.3458, "vas_consulta": 0.0022, "fidelidade_resgate": 0.0589, "bonus_nao_recebido": 0.0017, "cadastro_atualizacao": 0.001, "troca_numero": 0.5612, "portabilidade": 0.0224, "sem_correspondencia": 0.0068}, "confidence": 0.5151, "input_tokens": 201, "latency_ms": 21.191748000006783} +{"id": "g0252-cadastro_atualizacao-curto_neutro-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"portabilidade": 9.99997000009e-07, "cancelamento_linha": 9.99997000009e-07, "cadastro_atualizacao": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 120, "latency_ms": 20.605047999993076} +{"id": "g0252-cadastro_atualizacao-curto_neutro-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_realizar": 9.997000899730082e-05, "plano_troca": 9.997000899730082e-05, "cadastro_atualizacao": 0.9982005398380487, "portabilidade": 0.00019994001799460164, "roaming_cobranca": 9.997000899730082e-05, "cancelamento_linha": 9.997000899730082e-05, "parceiros_ofertas": 9.997000899730082e-05, "conta_segunda_via": 9.997000899730082e-05, "desconto_retencao": 9.997000899730082e-05, "roaming_duvida": 9.997000899730082e-05, "seguranca_perda_roubo": 9.997000899730082e-05, "vas_cancelamento": 9.997000899730082e-05, "troca_numero": 9.997000899730082e-05, "marketplace_compra": 9.997000899730082e-05, "internet_consumo": 0.00019994001799460164, "sem_correspondencia": 0.00019994001799460164}, "confidence": 0.9944, "input_tokens": 280, "latency_ms": 21.108808999997564} +{"id": "g0252-cadastro_atualizacao-curto_neutro-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "cadastro_atualizacao": 0.9999850002249971, "fidelidade_pontos": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "seguranca_perda_roubo": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 281, "latency_ms": 21.751213999976926} +{"id": "g0252-cadastro_atualizacao-curto_neutro-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.1242, "cancelamento_linha": 0.1322, "cadastro_atualizacao": 0.1322, "sem_correspondencia": 0.6114}, "confidence": 0.2102, "input_tokens": 121, "latency_ms": 21.17372999998679} +{"id": "g0252-cadastro_atualizacao-curto_neutro-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0266, "portabilidade": 0.1816, "cadastro_atualizacao": 0.7587, "sem_correspondencia": 0.0331}, "confidence": 0.4745, "input_tokens": 124, "latency_ms": 20.94658900000468} +{"id": "g0252-cadastro_atualizacao-curto_neutro-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 9.999930000490002e-07, "cadastro_atualizacao": 0.9999930000490003, "portabilidade": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "roaming_duvida": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "negociacao_divida": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 196, "latency_ms": 21.48138399999766} +{"id": "g0252-cadastro_atualizacao-curto_neutro-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.0007000700070007002, "portabilidade": 0.018101810181018106, "cadastro_atualizacao": 0.013501350135013503, "marketplace_compra": 0.0020002000200020006, "internet_problema_conexao": 0.0017001700170017002, "vas_cancelamento": 0.0005000500050005002, "troca_numero": 0.9073907390739074, "conta_pagamento_confirmacao": 0.00020002000200020005, "recarga_nao_creditada": 0.00030003000300030005, "internet_pacote_adicional": 0.0019001900190019005, "parceiros_ofertas": 0.00030003000300030005, "sem_correspondencia": 0.053405340534053415}, "confidence": 0.8285, "input_tokens": 275, "latency_ms": 21.56836899999348} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"marketplace_compra": 1.0000900081007289e-06, "conta_segunda_via": 1.0000900081007289e-06, "internet_pacote_adicional": 1.0000900081007289e-06, "suporte_chip_esim": 0.0001000090008100729, "portabilidade": 1.0000900081007289e-06, "cadastro_atualizacao": 0.9998899900991087, "troca_numero": 1.0000900081007289e-06, "cancelamento_linha": 1.0000900081007289e-06, "conta_contestacao": 1.0000900081007289e-06, "suporte_configuracao": 1.0000900081007289e-06, "bonus_nao_recebido": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9992, "input_tokens": 291, "latency_ms": 22.36173200000735} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_debito_automatico_digital": 0.00010000000000000002, "cadastro_atualizacao": 0.9989000000000001, "troca_numero": 0.00010000000000000002, "portabilidade": 0.00010000000000000002, "internet_consumo": 0.0004000000000000001, "cancelamento_linha": 0.00010000000000000002, "vas_cancelamento": 0.00010000000000000002, "sem_correspondencia": 0.00020000000000000004}, "confidence": 0.9951, "input_tokens": 221, "latency_ms": 22.865768999992042} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_explicacao": 0.03719628037196279, "portabilidade": 0.006299370062993699, "plano_troca": 0.0017998200179981997, "troca_numero": 0.0017998200179981997, "cadastro_atualizacao": 0.9451054894510548, "suporte_chip_esim": 0.0017998200179981997, "cancelamento_linha": 0.0018998100189980998, "sem_correspondencia": 0.0040995900409958996}, "confidence": 0.8673, "input_tokens": 224, "latency_ms": 21.02892300001713} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 9.99986000195998e-07, "portabilidade": 9.99986000195998e-07, "troca_numero": 0.005199927201019189, "desconto_retencao": 9.99986000195998e-07, "atendimento_humano": 9.99986000195998e-07, "internet_consumo": 9.99986000195998e-07, "cadastro_atualizacao": 0.9947860729949788, "conta_contestacao": 9.99986000195998e-07, "cancelamento_linha": 9.99986000195998e-07, "fidelidade_pontos": 9.99986000195998e-07, "seguranca_fraude": 9.99986000195998e-07, "reclamacao_atendimento": 9.99986000195998e-07, "roaming_cobranca": 9.99986000195998e-07, "beneficios_consulta": 9.99986000195998e-07, "fidelidade_resgate": 9.99986000195998e-07, "sem_correspondencia": 9.99986000195998e-07}, "confidence": 0.9882, "input_tokens": 297, "latency_ms": 23.078239000000167} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.6985301469853015, "plano_nova_linha": 0.0011998800119988001, "vas_cancelamento": 0.0086991300869913, "cancelamento_linha": 0.0034996500349965005, "seguranca_perda_roubo": 0.007099290070992901, "vas_consulta": 0.0010998900109989002, "seguranca_fraude": 0.0370962903709629, "conta_pagamento_confirmacao": 0.000999900009999, "portabilidade": 0.21807819218078192, "marketplace_pedido": 0.004899510048995101, "troca_numero": 0.0010998900109989002, "recarga_saldo": 0.0008999100089991, "conta_contestacao": 0.0010998900109989002, "fidelidade_pontos": 0.0040995900409959, "negociacao_divida": 0.0005999400059994001, "sem_correspondencia": 0.010998900109989001}, "confidence": 0.6584, "input_tokens": 303, "latency_ms": 22.600877999991553} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.00010002000400080017, "portabilidade": 0.0004000800160032007, "conta_explicacao": 0.00010002000400080017, "negociacao_divida": 0.00010002000400080017, "troca_numero": 0.002400480096019204, "conta_debito_automatico_digital": 0.00010002000400080017, "conta_pagamento_confirmacao": 0.00010002000400080017, "seguranca_perda_roubo": 0.00010002000400080017, "desconto_retencao": 0.00010002000400080017, "cadastro_atualizacao": 0.9962992598519704, "parceiros_ofertas": 0.00010002000400080017, "sem_correspondencia": 0.00010002000400080017}, "confidence": 0.9873, "input_tokens": 277, "latency_ms": 21.669930000001614} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.7007345410318779, "vas_contratacao": 1.000192036871079e-06, "cancelamento_linha": 1.000192036871079e-06, "portabilidade": 0.0963184931506849, "conta_explicacao": 0.0006001152221226473, "atendimento_humano": 1.000192036871079e-06, "recarga_realizar": 1.000192036871079e-06, "suporte_configuracao": 0.0001000192036871079, "conta_contestacao": 0.19453735117142487, "seguranca_fraude": 0.006901325054410445, "beneficios_consulta": 1.000192036871079e-06, "desconto_retencao": 1.000192036871079e-06, "plano_nova_linha": 1.000192036871079e-06, "parceiros_ofertas": 1.000192036871079e-06, "bonus_nao_recebido": 0.0002000384073742158, "sem_correspondencia": 0.0006001152221226473}, "confidence": 0.6965, "input_tokens": 295, "latency_ms": 24.31560200000149} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "conta_pagamento_confirmacao": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "troca_numero": 9.99993000049e-07, "plano_troca": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 227, "latency_ms": 22.511726000004728} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"negociacao_religacao": 0.0020997900209979003, "cadastro_atualizacao": 0.21737826217378264, "cancelamento_linha": 0.0168983101689831, "fidelidade_pontos": 0.0020997900209979003, "seguranca_fraude": 0.019798020197980205, "conta_pagamento_confirmacao": 0.0020997900209979003, "vas_consulta": 0.001999800019998, "portabilidade": 0.006699330066993301, "internet_consumo": 0.015198480151984802, "internet_pacote_adicional": 0.0060993900609939014, "negociacao_divida": 0.0018998100189981002, "recarga_realizar": 0.0018998100189981002, "parceiros_ofertas": 0.001999800019998, "conta_contestacao": 0.001999800019998, "troca_numero": 0.6814318568143186, "sem_correspondencia": 0.020397960203979604}, "confidence": 0.6224, "input_tokens": 293, "latency_ms": 23.77332000000365} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"troca_numero": 0.007600760076007602, "cancelamento_linha": 0.0005000500050005002, "conta_segunda_via": 0.8119811981198121, "portabilidade": 0.15141514151415145, "internet_problema_conexao": 0.0020002000200020006, "suporte_sem_sinal": 0.0005000500050005002, "seguranca_fraude": 0.013001300130013002, "sem_correspondencia": 0.013001300130013002}, "confidence": 0.6991, "input_tokens": 222, "latency_ms": 21.69929100000445} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "cadastro_atualizacao": 0.9999890001209993, "vas_cancelamento": 9.999890001209994e-07, "reclamacao_atendimento": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "suporte_configuracao": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "recarga_realizar": 9.999890001209994e-07, "recarga_nao_creditada": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 24.888575999995055} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_saldo": 0.0004, "conta_contestacao": 0.0009, "cancelamento_linha": 0.0013, "conta_pagamento_confirmacao": 0.0003, "conta_debito_automatico_digital": 0.0011, "internet_consumo": 0.0038, "reclamacao_atendimento": 0.0003, "cadastro_atualizacao": 0.9405, "troca_numero": 0.0432, "roaming_duvida": 0.0017, "portabilidade": 0.0039, "sem_correspondencia": 0.0026}, "confidence": 0.8821, "input_tokens": 284, "latency_ms": 22.519947999995793} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999930000490003, "vas_contratacao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "recarga_nao_creditada": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 200, "latency_ms": 20.812788000000637} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0005, "cancelamento_linha": 0.9634, "portabilidade": 0.035, "sem_correspondencia": 0.0011}, "confidence": 0.8813, "input_tokens": 128, "latency_ms": 20.423473999983344} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cadastro_atualizacao": 0.9999850002249971, "roaming_duvida": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "roaming_cobranca": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 28.23567100000446} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"atendimento_humano": 0.001199758848471457, "portabilidade": 0.0008998191363535927, "negociacao_religacao": 9.997990403928809e-05, "seguranca_perda_roubo": 9.997990403928809e-05, "suporte_configuracao": 0.0019995980807857618, "fidelidade_resgate": 9.997990403928809e-05, "vas_contratacao": 0.0019995980807857618, "cancelamento_linha": 0.00019995980807857618, "plano_consulta": 9.997990403928809e-05, "vas_cancelamento": 0.0027994373131000664, "conta_contestacao": 9.997990403928809e-05, "conta_vencimento": 0.00029993971211786423, "troca_numero": 9.997990403928809e-05, "conta_pagamento_confirmacao": 9.997990403928808e-07, "cadastro_atualizacao": 0.9896010901808735, "sem_correspondencia": 0.00039991961615715236}, "confidence": 0.972, "input_tokens": 288, "latency_ms": 22.81998199998725} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 9.999890001209992e-07, "beneficios_consulta": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "cadastro_atualizacao": 0.9999890001209991, "seguranca_perda_roubo": 9.999890001209992e-07, "conta_segunda_via": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "suporte_configuracao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 270, "latency_ms": 21.760849999992615} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999930000490003, "recarga_realizar": 9.999930000490002e-07, "internet_pacote_adicional": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "cancelamento_linha": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 201, "latency_ms": 21.07230499998991} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0006998600279944011, "recarga_saldo": 0.0010997800439912018, "portabilidade": 0.021795640871825634, "desconto_retencao": 9.998000399920017e-05, "suporte_configuracao": 9.998000399920017e-05, "troca_numero": 0.021495700859828035, "parceiros_ofertas": 9.998000399920017e-05, "cancelamento_linha": 0.8909218156368727, "conta_segunda_via": 0.023595280943811237, "marketplace_compra": 9.998000399920017e-05, "suporte_chip_esim": 9.998000399920017e-05, "negociacao_religacao": 0.007298540291941612, "vas_contratacao": 0.004899020195960808, "conta_contestacao": 0.0013997200559888023, "conta_explicacao": 0.01879624075184963, "sem_correspondencia": 0.007498500299940012}, "confidence": 0.7996, "input_tokens": 284, "latency_ms": 28.35605599997848} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "vas_consulta": 9.99993000049e-07, "recarga_realizar": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "roaming_pacote": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 186, "latency_ms": 22.985393999988446} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "cancelamento_linha": 9.99993000049e-07, "seguranca_fraude": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 203, "latency_ms": 21.658983000008902} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"vas_consulta": 0.0033000000000000004, "parceiros_ofertas": 0.00010000000000000002, "troca_numero": 0.058800000000000005, "suporte_sem_sinal": 0.00010000000000000002, "cadastro_atualizacao": 0.6526000000000001, "reclamacao_atendimento": 0.0009000000000000001, "internet_consumo": 0.0016000000000000003, "portabilidade": 0.00030000000000000003, "marketplace_compra": 0.28070000000000006, "roaming_pacote": 0.00030000000000000003, "cancelamento_linha": 0.0010000000000000002, "sem_correspondencia": 0.00030000000000000003}, "confidence": 0.6566, "input_tokens": 272, "latency_ms": 21.90447899999981} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_cancelamento": 9.999930000489998e-07, "bonus_nao_recebido": 9.999930000489998e-07, "conta_explicacao": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "cancelamento_linha": 9.999930000489998e-07, "troca_numero": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 205, "latency_ms": 25.142119999998158} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"roaming_duvida": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "cadastro_atualizacao": 0.999993000049, "portabilidade": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "internet_consumo": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 196, "latency_ms": 22.254021999998486} +{"id": "g0259-portabilidade-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 121, "latency_ms": 21.45847000002732} +{"id": "g0259-portabilidade-curto_neutro-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"marketplace_pedido": 0.08470847084708472, "portabilidade": 0.13531353135313534, "vas_cancelamento": 0.021102110211021104, "fidelidade_resgate": 0.022402240224022405, "marketplace_compra": 0.06490649064906491, "negociacao_religacao": 0.0783078307830783, "roaming_cobranca": 0.024602460246024607, "cadastro_atualizacao": 0.021702170217021706, "troca_numero": 0.17651765176517653, "internet_problema_conexao": 0.19381938193819384, "cancelamento_linha": 0.03480348034803481, "sem_correspondencia": 0.14181418141814184}, "confidence": 0.1084, "input_tokens": 284, "latency_ms": 22.2536769999806} +{"id": "g0259-portabilidade-curto_neutro-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.3659365936593659, "portabilidade": 0.5471547154715471, "cancelamento_linha": 0.013501350135013501, "negociacao_religacao": 0.013101310131013101, "recarga_saldo": 0.013101310131013101, "conta_debito_automatico_digital": 0.013101310131013101, "cadastro_atualizacao": 0.013101310131013101, "sem_correspondencia": 0.021002100210021003}, "confidence": 0.4881, "input_tokens": 205, "latency_ms": 21.445962999990797} +{"id": "g0259-portabilidade-curto_neutro-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"desconto_retencao": 9.99990000099999e-07, "internet_problema_conexao": 9.99990000099999e-07, "cancelamento_linha": 9.99990000099999e-07, "troca_numero": 0.9997900020999789, "vas_cancelamento": 9.99990000099999e-07, "atendimento_humano": 9.99990000099999e-07, "cadastro_atualizacao": 9.99990000099999e-07, "conta_vencimento": 9.99990000099999e-07, "seguranca_fraude": 9.99990000099999e-07, "portabilidade": 0.0001999980000199998, "recarga_realizar": 9.99990000099999e-07, "sem_correspondencia": 9.99990000099999e-07}, "confidence": 0.9992, "input_tokens": 272, "latency_ms": 21.624191000000792} +{"id": "g0259-portabilidade-curto_neutro-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9240924092409242, "cancelamento_linha": 0.0343034303430343, "cadastro_atualizacao": 0.007300730073007301, "sem_correspondencia": 0.0343034303430343}, "confidence": 0.7545, "input_tokens": 126, "latency_ms": 21.667903999997407} +{"id": "g0259-portabilidade-curto_neutro-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"roaming_pacote": 0.0003, "parceiros_ofertas": 0.0002, "cadastro_atualizacao": 0.0039, "conta_segunda_via": 0.0014, "internet_problema_conexao": 0.0014, "desconto_retencao": 0.0002, "seguranca_fraude": 0.0007, "reclamacao_atendimento": 0.0013, "cancelamento_linha": 0.0002, "portabilidade": 0.7927, "troca_numero": 0.1973, "sem_correspondencia": 0.0004}, "confidence": 0.7713, "input_tokens": 282, "latency_ms": 22.109059000001707} +{"id": "g0259-portabilidade-curto_neutro-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999890001209996, "suporte_sem_sinal": 9.999890001209996e-07, "cadastro_atualizacao": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "seguranca_perda_roubo": 9.999890001209996e-07, "roaming_duvida": 9.999890001209996e-07, "atendimento_humano": 9.999890001209996e-07, "beneficios_consulta": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 271, "latency_ms": 21.50620900002309} +{"id": "g0259-portabilidade-curto_neutro-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 1.0000850072256139e-06, "conta_debito_automatico_digital": 1.0000850072256139e-06, "reclamacao_atendimento": 1.0000850072256139e-06, "troca_numero": 1.0000850072256139e-06, "cancelamento_linha": 1.0000850072256139e-06, "marketplace_compra": 1.0000850072256139e-06, "portabilidade": 0.9999849987248914, "atendimento_humano": 1.0000850072256139e-06, "fidelidade_pontos": 1.0000850072256139e-06, "vas_consulta": 1.0000850072256139e-06, "fidelidade_resgate": 1.0000850072256139e-06, "cadastro_atualizacao": 1.0000850072256139e-06, "suporte_sem_sinal": 1.0000850072256139e-06, "plano_consulta": 1.0000850072256139e-06, "suporte_chip_esim": 1.0000850072256139e-06, "sem_correspondencia": 1.0000850072256139e-06}, "confidence": 0.9995, "input_tokens": 281, "latency_ms": 22.48898900000995} +{"id": "g0259-portabilidade-curto_neutro-08-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.2745, "cadastro_atualizacao": 0.0199, "portabilidade": 0.6069, "sem_correspondencia": 0.0987}, "confidence": 0.3043, "input_tokens": 126, "latency_ms": 21.52125699998919} +{"id": "g0259-portabilidade-curto_neutro-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"plano_consulta": 0.0033989803059082274, "plano_troca": 0.0034989503149055285, "portabilidade": 0.7121863440967711, "cadastro_atualizacao": 0.00869739078276517, "vas_cancelamento": 0.0031990402879136263, "suporte_chip_esim": 0.0037988603418974308, "seguranca_perda_roubo": 0.0035989203239028293, "cancelamento_linha": 0.0033989803059082274, "marketplace_compra": 0.0034989503149055285, "troca_numero": 0.2219334199740078, "marketplace_pedido": 0.0033989803059082274, "sem_correspondencia": 0.02939118264520644}, "confidence": 0.6471, "input_tokens": 271, "latency_ms": 21.994032000009156} +{"id": "g0259-portabilidade-curto_neutro-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9993000000000001, "cadastro_atualizacao": 0.00010000000000000002, "cancelamento_linha": 0.00010000000000000002, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.9955, "input_tokens": 125, "latency_ms": 22.484644000002163} +{"id": "g0259-portabilidade-curto_neutro-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9997949600172032, "recarga_realizar": 1.0001950380324161e-06, "desconto_retencao": 0.00010001950380324162, "vas_cancelamento": 1.0001950380324161e-06, "cadastro_atualizacao": 1.0001950380324161e-06, "portabilidade": 0.00010001950380324162, "cancelamento_linha": 1.0001950380324161e-06, "sem_correspondencia": 1.0001950380324161e-06}, "confidence": 0.9979, "input_tokens": 197, "latency_ms": 21.332010999998374} +{"id": "g0262-portabilidade-regionalismo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999860001959977e-07, "seguranca_fraude": 9.999860001959977e-07, "cancelamento_linha": 9.999860001959977e-07, "troca_numero": 0.9989860141958018, "conta_contestacao": 9.999860001959977e-07, "recarga_nao_creditada": 9.999860001959977e-07, "suporte_configuracao": 9.999860001959977e-07, "negociacao_divida": 9.999860001959977e-07, "suporte_sem_sinal": 9.999860001959977e-07, "portabilidade": 0.0009999860001959977, "bonus_nao_recebido": 9.999860001959977e-07, "roaming_pacote": 9.999860001959977e-07, "vas_cancelamento": 9.999860001959977e-07, "vas_contratacao": 9.999860001959977e-07, "reclamacao_atendimento": 9.999860001959977e-07, "sem_correspondencia": 9.999860001959977e-07}, "confidence": 0.9972, "input_tokens": 285, "latency_ms": 21.76195300000927} +{"id": "g0262-portabilidade-regionalismo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"roaming_cobranca": 0.0129, "suporte_configuracao": 0.0068, "portabilidade": 0.1849, "troca_numero": 0.1087, "cadastro_atualizacao": 0.0062, "suporte_chip_esim": 0.0036, "cancelamento_linha": 0.6659, "sem_correspondencia": 0.011}, "confidence": 0.5117, "input_tokens": 230, "latency_ms": 21.003027000006114} +{"id": "g0262-portabilidade-regionalismo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"recarga_saldo": 0.0040004000400039996, "internet_pacote_adicional": 0.0025002500250024995, "internet_problema_conexao": 0.0028002800280027998, "recarga_nao_creditada": 0.0038003800380037997, "roaming_pacote": 0.0025002500250024995, "vas_consulta": 0.0025002500250024995, "troca_numero": 0.6792679267926791, "fidelidade_resgate": 0.0025002500250024995, "parceiros_ofertas": 0.008800880088008799, "conta_contestacao": 0.0026002600260025995, "cadastro_atualizacao": 0.020202020202020197, "conta_explicacao": 0.0027002700270027, "plano_nova_linha": 0.0028002800280027998, "cancelamento_linha": 0.0028002800280027998, "portabilidade": 0.2543254325432543, "sem_correspondencia": 0.005900590059005899}, "confidence": 0.6588, "input_tokens": 300, "latency_ms": 21.957782000015413} +{"id": "g0262-portabilidade-regionalismo-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.8542, "cadastro_atualizacao": 0.0425, "cancelamento_linha": 0.0321, "sem_correspondencia": 0.0712}, "confidence": 0.5907, "input_tokens": 134, "latency_ms": 20.80071099999259} +{"id": "g0262-portabilidade-regionalismo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.0005000460042323894, "cancelamento_linha": 1.0000920084647786e-06, "recarga_realizar": 1.0000920084647786e-06, "troca_numero": 0.9983918520503885, "conta_contestacao": 1.0000920084647786e-06, "plano_nova_linha": 1.0000920084647786e-06, "portabilidade": 0.0010000920084647787, "parceiros_ofertas": 1.0000920084647786e-06, "fidelidade_pontos": 1.0000920084647786e-06, "suporte_sem_sinal": 0.00010000920084647787, "vas_consulta": 1.0000920084647786e-06, "sem_correspondencia": 1.0000920084647786e-06}, "confidence": 0.9942, "input_tokens": 286, "latency_ms": 21.811448000022438} +{"id": "g0262-portabilidade-regionalismo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0073, "cadastro_atualizacao": 0.0153, "portabilidade": 0.9606, "sem_correspondencia": 0.0168}, "confidence": 0.8505, "input_tokens": 140, "latency_ms": 20.849222000009604} +{"id": "g0262-portabilidade-regionalismo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.0057, "cancelamento_linha": 0.0047, "portabilidade": 0.9075, "sem_correspondencia": 0.0821}, "confidence": 0.749, "input_tokens": 130, "latency_ms": 20.814406999988933} +{"id": "g0262-portabilidade-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["plano_nova_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "seguranca_perda_roubo": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "roaming_cobranca": 9.999890001209992e-07, "troca_numero": 0.9999890001209991, "conta_explicacao": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "marketplace_pedido": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 0.9998, "input_tokens": 289, "latency_ms": 21.800195999986727} +{"id": "g0262-portabilidade-regionalismo-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 9.999850002249977e-07, "troca_numero": 0.9999850002249978, "suporte_chip_esim": 9.999850002249977e-07, "roaming_pacote": 9.999850002249977e-07, "conta_vencimento": 9.999850002249977e-07, "suporte_sem_sinal": 9.999850002249977e-07, "cancelamento_linha": 9.999850002249977e-07, "bonus_nao_recebido": 9.999850002249977e-07, "internet_consumo": 9.999850002249977e-07, "reclamacao_atendimento": 9.999850002249977e-07, "cadastro_atualizacao": 9.999850002249977e-07, "vas_consulta": 9.999850002249977e-07, "plano_consulta": 9.999850002249977e-07, "recarga_realizar": 9.999850002249977e-07, "portabilidade": 9.999850002249977e-07, "sem_correspondencia": 9.999850002249977e-07}, "confidence": 0.9998, "input_tokens": 287, "latency_ms": 21.997010000006867} +{"id": "g0262-portabilidade-regionalismo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"reclamacao_atendimento": 0.00010000000000000002, "internet_consumo": 0.00010000000000000002, "cadastro_atualizacao": 0.0012000000000000001, "conta_pagamento_confirmacao": 0.00010000000000000002, "troca_numero": 0.09640000000000001, "portabilidade": 0.9006000000000001, "desconto_retencao": 0.00010000000000000002, "conta_debito_automatico_digital": 0.00010000000000000002, "cancelamento_linha": 0.0004000000000000001, "parceiros_ofertas": 0.00010000000000000002, "plano_nova_linha": 0.00010000000000000002, "sem_correspondencia": 0.0007000000000000001}, "confidence": 0.8621, "input_tokens": 308, "latency_ms": 22.07447399999296} +{"id": "g0262-portabilidade-regionalismo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0017, "portabilidade": 0.9813, "cadastro_atualizacao": 0.0142, "sem_correspondencia": 0.0028}, "confidence": 0.9233, "input_tokens": 131, "latency_ms": 21.004083999997647} +{"id": "g0265-portabilidade-indireto_multiplo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 164, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99997000009e-07, "cadastro_atualizacao": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 150, "latency_ms": 21.02070399999434} +{"id": "g0265-portabilidade-indireto_multiplo-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.99986000195997e-07, "troca_numero": 0.9996860043959384, "recarga_saldo": 9.99986000195997e-07, "conta_vencimento": 9.99986000195997e-07, "plano_consulta": 9.99986000195997e-07, "cadastro_atualizacao": 9.99986000195997e-07, "parceiros_ofertas": 9.99986000195997e-07, "fidelidade_resgate": 9.99986000195997e-07, "cancelamento_linha": 9.99986000195997e-07, "seguranca_perda_roubo": 9.99986000195997e-07, "beneficios_consulta": 9.99986000195997e-07, "reclamacao_atendimento": 9.99986000195997e-07, "conta_contestacao": 9.99986000195997e-07, "suporte_sem_sinal": 0.0002999958000587991, "bonus_nao_recebido": 9.99986000195997e-07, "sem_correspondencia": 9.99986000195997e-07}, "confidence": 0.999, "input_tokens": 287, "latency_ms": 22.257285999984333} +{"id": "g0265-portabilidade-indireto_multiplo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 9.998870127675574e-07, "plano_consulta": 9.998870127675574e-07, "bonus_nao_recebido": 9.998870127675574e-07, "suporte_sem_sinal": 9.998870127675574e-07, "recarga_saldo": 9.998870127675574e-07, "cadastro_atualizacao": 9.998870127675574e-07, "troca_numero": 0.004099536752346986, "portabilidade": 0.000399954805107023, "beneficios_consulta": 9.998870127675574e-07, "cancelamento_linha": 9.998870127675574e-07, "marketplace_pedido": 9.998870127675574e-07, "vas_contratacao": 9.998870127675574e-07, "conta_debito_automatico_digital": 0.9954875099113802, "internet_consumo": 9.998870127675574e-07, "fidelidade_pontos": 9.998870127675574e-07, "sem_correspondencia": 9.998870127675574e-07}, "confidence": 0.9893, "input_tokens": 306, "latency_ms": 22.3045650000131} +{"id": "g0265-portabilidade-indireto_multiplo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.08259174082591741, "portabilidade": 0.6967303269673033, "cadastro_atualizacao": 0.0225977402259774, "sem_correspondencia": 0.19808019198080193}, "confidence": 0.3768, "input_tokens": 133, "latency_ms": 21.367209999993975} +{"id": "g0265-portabilidade-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_perda_roubo": 9.999850002249975e-07, "roaming_cobranca": 9.999850002249975e-07, "troca_numero": 0.9999850002249976, "conta_vencimento": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "cadastro_atualizacao": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "conta_explicacao": 9.999850002249975e-07, "seguranca_fraude": 9.999850002249975e-07, "plano_consulta": 9.999850002249975e-07, "recarga_saldo": 9.999850002249975e-07, "conta_pagamento_confirmacao": 9.999850002249975e-07, "reclamacao_atendimento": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 302, "latency_ms": 22.18589800000359} +{"id": "g0265-portabilidade-indireto_multiplo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.8272, "cadastro_atualizacao": 0.0463, "cancelamento_linha": 0.0525, "sem_correspondencia": 0.074}, "confidence": 0.5336, "input_tokens": 141, "latency_ms": 21.625029999995604} +{"id": "g0265-portabilidade-indireto_multiplo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9999970000090003, "cancelamento_linha": 9.999970000090002e-07, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 139, "latency_ms": 21.035307000005332} +{"id": "g0265-portabilidade-indireto_multiplo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_cobranca": 0.0051, "cancelamento_linha": 0.0132, "portabilidade": 0.3203, "recarga_realizar": 0.0005, "internet_consumo": 0.0005, "cadastro_atualizacao": 0.0004, "troca_numero": 0.6571, "sem_correspondencia": 0.0029}, "confidence": 0.6382, "input_tokens": 203, "latency_ms": 21.46389699998963} +{"id": "g0265-portabilidade-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"reclamacao_atendimento": 9.99993000049e-07, "plano_nova_linha": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "troca_numero": 0.999993000049, "cancelamento_linha": 9.99993000049e-07, "marketplace_compra": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 213, "latency_ms": 21.618491999987555} +{"id": "g0265-portabilidade-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"atendimento_humano": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "cancelamento_linha": 9.999890001209992e-07, "troca_numero": 0.9999890001209991, "vas_contratacao": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "conta_pagamento_confirmacao": 9.999890001209992e-07, "seguranca_perda_roubo": 9.999890001209992e-07, "parceiros_ofertas": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 271, "latency_ms": 22.489519000004066} +{"id": "g0265-portabilidade-indireto_multiplo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.0001, "portabilidade": 0.9988, "cancelamento_linha": 0.0001, "sem_correspondencia": 0.001}, "confidence": 0.9927, "input_tokens": 141, "latency_ms": 21.536362000006193} +{"id": "g0265-portabilidade-indireto_multiplo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"roaming_duvida": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "troca_numero": 0.999993000049, "cadastro_atualizacao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 214, "latency_ms": 21.219851000012113} +{"id": "g0269-cancelamento_linha-regionalismo-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "cancelamento_linha": 0.999993000049, "portabilidade": 9.99993000049e-07, "reclamacao_atendimento": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 210, "latency_ms": 21.092505000012807} +{"id": "g0269-cancelamento_linha-regionalismo-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 1.000086007396636e-06, "conta_debito_automatico_digital": 1.000086007396636e-06, "vas_consulta": 1.000086007396636e-06, "suporte_sem_sinal": 1.000086007396636e-06, "negociacao_divida": 1.000086007396636e-06, "roaming_pacote": 1.000086007396636e-06, "cancelamento_linha": 0.08510731922945372, "desconto_retencao": 1.000086007396636e-06, "troca_numero": 1.000086007396636e-06, "recarga_saldo": 1.000086007396636e-06, "vas_cancelamento": 0.9148786795664425, "recarga_realizar": 1.000086007396636e-06, "cadastro_atualizacao": 1.000086007396636e-06, "portabilidade": 1.000086007396636e-06, "roaming_cobranca": 1.000086007396636e-06, "sem_correspondencia": 1.000086007396636e-06}, "confidence": 0.8945, "input_tokens": 291, "latency_ms": 22.012414999977636} +{"id": "g0269-cancelamento_linha-regionalismo-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.027197280271972803, "cancelamento_linha": 0.8760123987601239, "portabilidade": 0.023997600239976002, "sem_correspondencia": 0.07279272072792721}, "confidence": 0.6436, "input_tokens": 132, "latency_ms": 23.480605000003152} +{"id": "g0269-cancelamento_linha-regionalismo-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 9.999890001209987e-07, "negociacao_religacao": 9.999890001209987e-07, "portabilidade": 9.999890001209987e-07, "troca_numero": 9.999890001209987e-07, "internet_problema_conexao": 9.999890001209987e-07, "vas_contratacao": 9.999890001209987e-07, "plano_consulta": 9.999890001209987e-07, "desconto_retencao": 9.999890001209987e-07, "cadastro_atualizacao": 9.999890001209987e-07, "fidelidade_pontos": 9.999890001209987e-07, "cancelamento_linha": 0.9999890001209987, "sem_correspondencia": 9.999890001209987e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 26.098211999993737} +{"id": "g0269-cancelamento_linha-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cadastro_atualizacao": 9.999000099990002e-05, "marketplace_pedido": 0.0005999400059994001, "negociacao_divida": 9.999000099990002e-05, "desconto_retencao": 9.999000099990002e-05, "vas_cancelamento": 0.9975002499750025, "portabilidade": 0.0007999200079992001, "troca_numero": 9.999000099990002e-05, "sem_correspondencia": 0.0006999300069993001}, "confidence": 0.99, "input_tokens": 213, "latency_ms": 26.643668000019716} +{"id": "g0269-cancelamento_linha-regionalismo-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.999930000489998e-07, "vas_cancelamento": 9.999930000489998e-07, "plano_consulta": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 202, "latency_ms": 24.269031000017094} +{"id": "g0269-cancelamento_linha-regionalismo-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 1.0000900081007289e-06, "vas_consulta": 1.0000900081007289e-06, "cancelamento_linha": 0.9998899900991087, "cadastro_atualizacao": 1.0000900081007289e-06, "vas_cancelamento": 0.0001000090008100729, "roaming_cobranca": 1.0000900081007289e-06, "portabilidade": 1.0000900081007289e-06, "recarga_realizar": 1.0000900081007289e-06, "desconto_retencao": 1.0000900081007289e-06, "troca_numero": 1.0000900081007289e-06, "suporte_sem_sinal": 1.0000900081007289e-06, "sem_correspondencia": 1.0000900081007289e-06}, "confidence": 0.9993, "input_tokens": 278, "latency_ms": 21.81360500000551} +{"id": "g0269-cancelamento_linha-regionalismo-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99997000009e-07, "vas_cancelamento": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 130, "latency_ms": 20.9831139999892} +{"id": "g0269-cancelamento_linha-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"suporte_chip_esim": 9.999850002249971e-07, "troca_numero": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "recarga_realizar": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "vas_cancelamento": 0.9999850002249971, "seguranca_fraude": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "marketplace_compra": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 22.574880000007624} +{"id": "g0269-cancelamento_linha-regionalismo-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 9.99997000009e-07, "portabilidade": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 132, "latency_ms": 20.7862270000021} +{"id": "g0269-cancelamento_linha-regionalismo-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9372, "portabilidade": 0.0003, "vas_cancelamento": 0.0621, "sem_correspondencia": 0.0004}, "confidence": 0.8274, "input_tokens": 134, "latency_ms": 20.939517000016394} +{"id": "g0269-cancelamento_linha-regionalismo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "suporte_configuracao": 9.999930000489998e-07, "vas_cancelamento": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 205, "latency_ms": 21.137362999979814} +{"id": "g0270-cancelamento_linha-emocional-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 9.999890001209994e-07, "internet_pacote_adicional": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "cancelamento_linha": 0.9999890001209993, "vas_consulta": 9.999890001209994e-07, "parceiros_ofertas": 9.999890001209994e-07, "conta_debito_automatico_digital": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 21.589503000001287} +{"id": "g0270-cancelamento_linha-emocional-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"recarga_saldo": 9.999860001959975e-07, "atendimento_humano": 9.999860001959975e-07, "troca_numero": 9.999860001959975e-07, "recarga_realizar": 9.999860001959975e-07, "portabilidade": 9.999860001959975e-07, "cancelamento_linha": 0.022299687804370746, "cadastro_atualizacao": 9.999860001959975e-07, "vas_consulta": 9.999860001959975e-07, "reclamacao_atendimento": 9.999860001959975e-07, "desconto_retencao": 9.999860001959975e-07, "roaming_duvida": 9.999860001959975e-07, "plano_consulta": 9.999860001959975e-07, "vas_cancelamento": 0.9776863123916268, "suporte_sem_sinal": 9.999860001959975e-07, "fidelidade_pontos": 9.999860001959975e-07, "sem_correspondencia": 9.999860001959975e-07}, "confidence": 0.9614, "input_tokens": 286, "latency_ms": 21.727865000002566} +{"id": "g0270-cancelamento_linha-emocional-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.36966303369663034, "portabilidade": 0.00029997000299970003, "vas_cancelamento": 0.6287371262873713, "sem_correspondencia": 0.0012998700129987}, "confidence": 0.5166, "input_tokens": 131, "latency_ms": 20.764724000002843} +{"id": "g0270-cancelamento_linha-emocional-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "vas_cancelamento": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 127, "latency_ms": 20.934084999993274} +{"id": "g0270-cancelamento_linha-emocional-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9362943822337064, "portabilidade": 9.999940000359995e-07, "cadastro_atualizacao": 9.999940000359995e-07, "troca_numero": 9.999940000359995e-07, "conta_segunda_via": 9.999940000359995e-07, "desconto_retencao": 9.999940000359995e-07, "cancelamento_linha": 0.06369961780229318, "sem_correspondencia": 9.999940000359995e-07}, "confidence": 0.8859, "input_tokens": 201, "latency_ms": 20.857716999984177} +{"id": "g0270-cancelamento_linha-emocional-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.148, "cancelamento_linha": 0.8515, "portabilidade": 0.0001, "sem_correspondencia": 0.0004}, "confidence": 0.6941, "input_tokens": 128, "latency_ms": 20.569461000008005} +{"id": "g0270-cancelamento_linha-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"marketplace_compra": 1.0000860073966358e-06, "negociacao_divida": 1.0000860073966358e-06, "troca_numero": 0.00020001720147932718, "recarga_saldo": 1.0000860073966358e-06, "fidelidade_resgate": 1.0000860073966358e-06, "vas_cancelamento": 0.9997859815944169, "cadastro_atualizacao": 1.0000860073966358e-06, "desconto_retencao": 1.0000860073966358e-06, "portabilidade": 1.0000860073966358e-06, "fidelidade_pontos": 1.0000860073966358e-06, "conta_explicacao": 1.0000860073966358e-06, "suporte_sem_sinal": 1.0000860073966358e-06, "roaming_duvida": 1.0000860073966358e-06, "suporte_configuracao": 1.0000860073966358e-06, "conta_pagamento_confirmacao": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.999, "input_tokens": 287, "latency_ms": 22.074182000011433} +{"id": "g0270-cancelamento_linha-emocional-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "desconto_retencao": 9.999890001209992e-07, "vas_cancelamento": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "cancelamento_linha": 0.9999890001209991, "conta_pagamento_confirmacao": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "recarga_nao_creditada": 9.999890001209992e-07, "troca_numero": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 287, "latency_ms": 21.973061999972288} +{"id": "g0270-cancelamento_linha-emocional-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "vas_cancelamento": 9.99989000120999e-07, "cadastro_atualizacao": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "portabilidade": 9.99989000120999e-07, "desconto_retencao": 9.99989000120999e-07, "cancelamento_linha": 0.9999890001209989, "troca_numero": 9.99989000120999e-07, "roaming_pacote": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 281, "latency_ms": 21.661596999990707} +{"id": "g0270-cancelamento_linha-emocional-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "cancelamento_linha": 0.9999890001209993, "conta_pagamento_confirmacao": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "bonus_nao_recebido": 9.999890001209994e-07, "vas_cancelamento": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "roaming_duvida": 9.999890001209994e-07, "conta_explicacao": 9.999890001209994e-07, "seguranca_perda_roubo": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 269, "latency_ms": 21.49267400000099} +{"id": "g0270-cancelamento_linha-emocional-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 1.0000940088368305e-06, "cancelamento_linha": 0.9889929653387417, "portabilidade": 1.0000940088368305e-06, "cadastro_atualizacao": 1.0000940088368305e-06, "conta_vencimento": 1.0000940088368305e-06, "vas_cancelamento": 0.011001034097205134, "troca_numero": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.9704, "input_tokens": 195, "latency_ms": 21.337020999993683} +{"id": "g0270-cancelamento_linha-emocional-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0055, "vas_cancelamento": 0.0121, "cancelamento_linha": 0.9656, "sem_correspondencia": 0.0168}, "confidence": 0.867, "input_tokens": 126, "latency_ms": 21.13201999998182} +{"id": "g0271-cancelamento_linha-longo_contexto-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 222, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99997000009e-07, "vas_cancelamento": 9.99997000009e-07, "cancelamento_linha": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 168, "latency_ms": 20.10377600001334} +{"id": "g0271-cancelamento_linha-longo_contexto-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_consulta": 0.00010004001600640257, "fidelidade_resgate": 0.00020008003201280514, "internet_pacote_adicional": 0.002901160464185674, "portabilidade": 0.00010004001600640257, "negociacao_religacao": 0.00010004001600640257, "desconto_retencao": 0.00010004001600640257, "beneficios_consulta": 0.00010004001600640257, "roaming_duvida": 0.00010004001600640257, "vas_cancelamento": 0.02531012404961985, "roaming_pacote": 0.00010004001600640257, "suporte_chip_esim": 0.00010004001600640257, "cancelamento_linha": 0.9703881552621049, "recarga_nao_creditada": 0.00010004001600640257, "troca_numero": 0.00010004001600640257, "cadastro_atualizacao": 0.00010004001600640257, "sem_correspondencia": 0.00010004001600640257}, "confidence": 0.9439, "input_tokens": 316, "latency_ms": 22.000555000005306} +{"id": "g0271-cancelamento_linha-longo_contexto-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 212, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 9.999850002249973e-07, "bonus_nao_recebido": 9.999850002249973e-07, "cadastro_atualizacao": 9.999850002249973e-07, "plano_troca": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "cancelamento_linha": 0.9999850002249974, "portabilidade": 9.999850002249973e-07, "roaming_duvida": 9.999850002249973e-07, "conta_debito_automatico_digital": 9.999850002249973e-07, "marketplace_compra": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 321, "latency_ms": 22.468391999979076} +{"id": "g0271-cancelamento_linha-longo_contexto-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "cancelamento_linha": 0.999993000049, "troca_numero": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 240, "latency_ms": 20.483721999994486} +{"id": "g0271-cancelamento_linha-longo_contexto-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.2994, "cancelamento_linha": 0.6961, "portabilidade": 0.0017, "sem_correspondencia": 0.0028}, "confidence": 0.538, "input_tokens": 160, "latency_ms": 20.078904000001785} +{"id": "g0271-cancelamento_linha-longo_contexto-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "vas_cancelamento": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 230, "latency_ms": 21.491994999990993} +{"id": "g0271-cancelamento_linha-longo_contexto-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 201, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9999930000490003, "cadastro_atualizacao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "troca_numero": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 235, "latency_ms": 21.27181599999517} +{"id": "g0271-cancelamento_linha-longo_contexto-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 202, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "troca_numero": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "beneficios_consulta": 9.999850002249973e-07, "cancelamento_linha": 0.9999850002249974, "marketplace_compra": 9.999850002249973e-07, "vas_consulta": 9.999850002249973e-07, "roaming_cobranca": 9.999850002249973e-07, "portabilidade": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "conta_contestacao": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 316, "latency_ms": 22.427803999988782} +{"id": "g0271-cancelamento_linha-longo_contexto-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 203, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "plano_nova_linha": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "vas_cancelamento": 0.9999930000489998, "cadastro_atualizacao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 233, "latency_ms": 21.41932500001076} +{"id": "g0271-cancelamento_linha-longo_contexto-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["reclamacao_atendimento", "seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 191, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_debito_automatico_digital": 1.0001870349755403e-06, "conta_segunda_via": 1.0001870349755403e-06, "cadastro_atualizacao": 1.0001870349755403e-06, "negociacao_divida": 1.0001870349755403e-06, "marketplace_pedido": 1.0001870349755403e-06, "vas_cancelamento": 0.0014002618489657565, "recarga_realizar": 1.0001870349755403e-06, "troca_numero": 1.0001870349755403e-06, "portabilidade": 1.0001870349755403e-06, "cancelamento_linha": 0.9980866422020918, "beneficios_consulta": 1.0001870349755403e-06, "desconto_retencao": 1.0001870349755403e-06, "bonus_nao_recebido": 1.0001870349755403e-06, "seguranca_perda_roubo": 1.0001870349755403e-06, "internet_problema_conexao": 0.0005000935174877701, "sem_correspondencia": 1.0001870349755403e-06}, "confidence": 0.9938, "input_tokens": 316, "latency_ms": 22.400083000007953} +{"id": "g0271-cancelamento_linha-longo_contexto-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 196, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 9.999850002249975e-07, "recarga_nao_creditada": 9.999850002249975e-07, "cancelamento_linha": 0.9999850002249976, "suporte_chip_esim": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "suporte_sem_sinal": 9.999850002249975e-07, "roaming_duvida": 9.999850002249975e-07, "fidelidade_pontos": 9.999850002249975e-07, "cadastro_atualizacao": 9.999850002249975e-07, "desconto_retencao": 9.999850002249975e-07, "troca_numero": 9.999850002249975e-07, "roaming_pacote": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "conta_debito_automatico_digital": 9.999850002249975e-07, "vas_cancelamento": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 315, "latency_ms": 22.966764000017292} +{"id": "g0271-cancelamento_linha-longo_contexto-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 214, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 9.999890001209994e-07, "cadastro_atualizacao": 9.999890001209994e-07, "atendimento_humano": 9.999890001209994e-07, "troca_numero": 9.999890001209994e-07, "cancelamento_linha": 0.9999890001209993, "vas_cancelamento": 9.999890001209994e-07, "plano_troca": 9.999890001209994e-07, "internet_consumo": 9.999890001209994e-07, "fidelidade_resgate": 9.999890001209994e-07, "desconto_retencao": 9.999890001209994e-07, "suporte_chip_esim": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 325, "latency_ms": 21.918948999996246} +{"id": "g0274-troca_numero-informal_abreviado-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_contratacao": 9.999850002249975e-07, "internet_problema_conexao": 9.999850002249975e-07, "troca_numero": 0.9999850002249976, "desconto_retencao": 9.999850002249975e-07, "bonus_nao_recebido": 9.999850002249975e-07, "vas_consulta": 9.999850002249975e-07, "marketplace_pedido": 9.999850002249975e-07, "recarga_nao_creditada": 9.999850002249975e-07, "seguranca_fraude": 9.999850002249975e-07, "portabilidade": 9.999850002249975e-07, "cancelamento_linha": 9.999850002249975e-07, "negociacao_divida": 9.999850002249975e-07, "fidelidade_resgate": 9.999850002249975e-07, "internet_consumo": 9.999850002249975e-07, "cadastro_atualizacao": 9.999850002249975e-07, "sem_correspondencia": 9.999850002249975e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 21.81328400001803} +{"id": "g0274-troca_numero-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"plano_nova_linha": 0.31660000000000005, "plano_consulta": 0.00020000000000000006, "suporte_configuracao": 0.006400000000000002, "cadastro_atualizacao": 0.008100000000000001, "portabilidade": 0.6395000000000001, "conta_pagamento_confirmacao": 0.00030000000000000003, "cancelamento_linha": 0.027400000000000008, "sem_correspondencia": 0.0015000000000000005}, "confidence": 0.5991, "input_tokens": 213, "latency_ms": 21.13262100002089} +{"id": "g0274-troca_numero-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.0004000000000000001, "seguranca_fraude": 0.0018000000000000002, "roaming_duvida": 0.0020000000000000005, "suporte_chip_esim": 0.00030000000000000003, "beneficios_consulta": 0.00030000000000000003, "internet_problema_conexao": 0.007100000000000001, "plano_troca": 0.0005000000000000001, "portabilidade": 0.9846000000000001, "internet_consumo": 0.0012000000000000001, "cancelamento_linha": 0.00030000000000000003, "plano_nova_linha": 0.00030000000000000003, "sem_correspondencia": 0.0012000000000000001}, "confidence": 0.9569, "input_tokens": 276, "latency_ms": 21.4168539999946} +{"id": "g0274-troca_numero-informal_abreviado-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999850002249973e-07, "cadastro_atualizacao": 9.999850002249973e-07, "vas_cancelamento": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "internet_consumo": 9.999850002249973e-07, "troca_numero": 0.9999850002249974, "vas_contratacao": 9.999850002249973e-07, "internet_pacote_adicional": 9.999850002249973e-07, "suporte_sem_sinal": 9.999850002249973e-07, "negociacao_divida": 9.999850002249973e-07, "desconto_retencao": 9.999850002249973e-07, "marketplace_pedido": 9.999850002249973e-07, "conta_pagamento_confirmacao": 9.999850002249973e-07, "cancelamento_linha": 9.999850002249973e-07, "conta_explicacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 21.697227000004204} +{"id": "g0274-troca_numero-informal_abreviado-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999930000490003, "cancelamento_linha": 9.999930000490002e-07, "plano_troca": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "cadastro_atualizacao": 9.999930000490002e-07, "vas_cancelamento": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 206, "latency_ms": 21.45208500002127} +{"id": "g0274-troca_numero-informal_abreviado-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999890001209996, "plano_consulta": 9.999890001209996e-07, "seguranca_fraude": 9.999890001209996e-07, "cancelamento_linha": 9.999890001209996e-07, "internet_consumo": 9.999890001209996e-07, "cadastro_atualizacao": 9.999890001209996e-07, "vas_cancelamento": 9.999890001209996e-07, "conta_segunda_via": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "plano_nova_linha": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 265, "latency_ms": 21.67989000000148} +{"id": "g0274-troca_numero-informal_abreviado-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_contestacao": 9.99993000049e-07, "bonus_nao_recebido": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "troca_numero": 0.999993000049, "seguranca_perda_roubo": 9.99993000049e-07, "portabilidade": 9.99993000049e-07, "cancelamento_linha": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 212, "latency_ms": 21.065995000014937} +{"id": "g0274-troca_numero-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"suporte_sem_sinal": 0.00020000000000000004, "cadastro_atualizacao": 0.40240000000000004, "suporte_configuracao": 0.0023000000000000004, "vas_cancelamento": 0.012700000000000001, "portabilidade": 0.5331000000000001, "beneficios_consulta": 0.00020000000000000004, "cancelamento_linha": 0.0068000000000000005, "suporte_chip_esim": 0.0023000000000000004, "conta_explicacao": 0.019600000000000003, "vas_consulta": 0.00030000000000000003, "internet_pacote_adicional": 0.0022000000000000006, "sem_correspondencia": 0.017900000000000003}, "confidence": 0.6029, "input_tokens": 272, "latency_ms": 21.115251999987095} +{"id": "g0274-troca_numero-informal_abreviado-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 122, "latency_ms": 20.90042499997935} +{"id": "g0274-troca_numero-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"seguranca_fraude": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "portabilidade": 0.9999850002249971, "negociacao_divida": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 0.9998, "input_tokens": 284, "latency_ms": 21.805112000009785} +{"id": "g0274-troca_numero-informal_abreviado-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.995298534554921, "portabilidade": 0.004500445544108867, "cadastro_atualizacao": 1.0000990098019704e-06, "sem_correspondencia": 0.0002000198019603941}, "confidence": 0.9774, "input_tokens": 126, "latency_ms": 20.932638999994424} +{"id": "g0274-troca_numero-informal_abreviado-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "suporte_chip_esim": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "fidelidade_pontos": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "troca_numero": 0.9999850002249971, "conta_pagamento_confirmacao": 9.999850002249971e-07, "negociacao_religacao": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "beneficios_consulta": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 21.577380999985962} +{"id": "g0275-troca_numero-erros_digitacao-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999930000490002e-07, "troca_numero": 0.9999930000490003, "cancelamento_linha": 9.999930000490002e-07, "vas_contratacao": 9.999930000490002e-07, "portabilidade": 9.999930000490002e-07, "conta_contestacao": 9.999930000490002e-07, "parceiros_ofertas": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 204, "latency_ms": 20.884136000006492} +{"id": "g0275-troca_numero-erros_digitacao-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.99997000009e-07, "cadastro_atualizacao": 9.99997000009e-07, "troca_numero": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 126, "latency_ms": 20.865325999977813} +{"id": "g0275-troca_numero-erros_digitacao-02-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999890001209992e-07, "cancelamento_linha": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "recarga_realizar": 9.999890001209992e-07, "troca_numero": 0.9999890001209991, "beneficios_consulta": 9.999890001209992e-07, "conta_pagamento_confirmacao": 9.999890001209992e-07, "negociacao_religacao": 9.999890001209992e-07, "portabilidade": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 268, "latency_ms": 21.413755000025958} +{"id": "g0275-troca_numero-erros_digitacao-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 121, "latency_ms": 21.012635000005275} +{"id": "g0275-troca_numero-erros_digitacao-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_explicacao": 9.999890001209994e-07, "parceiros_ofertas": 9.999890001209994e-07, "portabilidade": 9.999890001209994e-07, "conta_pagamento_confirmacao": 9.999890001209994e-07, "troca_numero": 0.9999890001209993, "plano_consulta": 9.999890001209994e-07, "seguranca_perda_roubo": 9.999890001209994e-07, "cancelamento_linha": 9.999890001209994e-07, "marketplace_compra": 9.999890001209994e-07, "cadastro_atualizacao": 9.999890001209994e-07, "negociacao_religacao": 9.999890001209994e-07, "sem_correspondencia": 9.999890001209994e-07}, "confidence": 1.0, "input_tokens": 288, "latency_ms": 22.719439000013608} +{"id": "g0275-troca_numero-erros_digitacao-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9999, "input_tokens": 122, "latency_ms": 22.86800300001346} +{"id": "g0275-troca_numero-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 1.000290084124396e-06, "negociacao_religacao": 1.000290084124396e-06, "conta_pagamento_confirmacao": 1.000290084124396e-06, "conta_vencimento": 1.000290084124396e-06, "portabilidade": 0.9987896489982093, "roaming_duvida": 0.0002000580168248792, "marketplace_pedido": 0.0001000290084124396, "marketplace_compra": 0.0002000580168248792, "atendimento_humano": 1.000290084124396e-06, "conta_debito_automatico_digital": 1.000290084124396e-06, "parceiros_ofertas": 1.000290084124396e-06, "cadastro_atualizacao": 1.000290084124396e-06, "plano_nova_linha": 1.000290084124396e-06, "cancelamento_linha": 1.000290084124396e-06, "seguranca_fraude": 0.0001000290084124396, "sem_correspondencia": 0.0006001740504746375}, "confidence": 0.995, "input_tokens": 286, "latency_ms": 23.216176000005362} +{"id": "g0275-troca_numero-erros_digitacao-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 9.999850002249971e-07, "conta_vencimento": 9.999850002249971e-07, "vas_contratacao": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "troca_numero": 0.9999850002249971, "conta_contestacao": 9.999850002249971e-07, "vas_consulta": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "recarga_saldo": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 282, "latency_ms": 23.87863199999174} +{"id": "g0275-troca_numero-erros_digitacao-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "portabilidade": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 123, "latency_ms": 21.632920999991256} +{"id": "g0275-troca_numero-erros_digitacao-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "atendimento_humano": 9.99993000049e-07, "cadastro_atualizacao": 9.99993000049e-07, "beneficios_consulta": 9.99993000049e-07, "troca_numero": 0.999993000049, "portabilidade": 9.99993000049e-07, "conta_vencimento": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 182, "latency_ms": 21.787412999998423} +{"id": "g0275-troca_numero-erros_digitacao-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"internet_problema_conexao": 9.999850002249967e-07, "negociacao_divida": 9.999850002249967e-07, "suporte_configuracao": 9.999850002249967e-07, "conta_vencimento": 9.999850002249967e-07, "seguranca_perda_roubo": 9.999850002249967e-07, "cancelamento_linha": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "suporte_sem_sinal": 9.999850002249967e-07, "vas_contratacao": 9.999850002249967e-07, "roaming_cobranca": 9.999850002249967e-07, "portabilidade": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "troca_numero": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 283, "latency_ms": 22.752545999992435} +{"id": "g0275-troca_numero-erros_digitacao-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 9.99997000009e-07, "portabilidade": 9.99997000009e-07, "troca_numero": 0.999997000009, "sem_correspondencia": 9.99997000009e-07}, "confidence": 1.0, "input_tokens": 123, "latency_ms": 23.6258029999874} +{"id": "g0278-troca_numero-longo_contexto-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 195, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.0003000588115270593, "cadastro_atualizacao": 1.0001960384235309e-06, "roaming_cobranca": 1.0001960384235309e-06, "troca_numero": 0.9961952542698369, "cancelamento_linha": 1.0001960384235309e-06, "portabilidade": 0.003300646926797652, "desconto_retencao": 1.0001960384235309e-06, "sem_correspondencia": 0.0002000392076847062}, "confidence": 0.9862, "input_tokens": 235, "latency_ms": 21.6103710000084} +{"id": "g0278-troca_numero-longo_contexto-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 9.999930000489998e-07, "negociacao_religacao": 9.999930000489998e-07, "atendimento_humano": 9.999930000489998e-07, "troca_numero": 0.9999930000489998, "suporte_configuracao": 9.999930000489998e-07, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 219, "latency_ms": 21.389610999989372} +{"id": "g0278-troca_numero-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 176, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"parceiros_ofertas": 0.0038996100389961, "portabilidade": 0.345965403459654, "reclamacao_atendimento": 0.0947905209479052, "suporte_chip_esim": 0.04339566043395661, "cancelamento_linha": 0.49875012498750126, "cadastro_atualizacao": 0.004199580041995801, "negociacao_divida": 0.0038996100389961, "sem_correspondencia": 0.005099490050994901}, "confidence": 0.439, "input_tokens": 244, "latency_ms": 21.88445799998817} +{"id": "g0278-troca_numero-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"atendimento_humano": 0.0007, "negociacao_religacao": 0.0018, "cadastro_atualizacao": 0.0234, "conta_contestacao": 0.0007, "marketplace_pedido": 0.0176, "cancelamento_linha": 0.0155, "internet_problema_conexao": 0.0009, "plano_troca": 0.664, "portabilidade": 0.2725, "beneficios_consulta": 0.0001, "roaming_duvida": 0.0001, "conta_explicacao": 0.0002, "bonus_nao_recebido": 0.0002, "seguranca_perda_roubo": 0.0004, "suporte_sem_sinal": 0.0001, "sem_correspondencia": 0.0018}, "confidence": 0.676, "input_tokens": 308, "latency_ms": 24.43471000000841} +{"id": "g0278-troca_numero-longo_contexto-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "portabilidade": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 0.9996, "input_tokens": 144, "latency_ms": 20.914877999985038} +{"id": "g0278-troca_numero-longo_contexto-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 135, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.00019999980000019998, "cadastro_atualizacao": 9.999990000009998e-07, "troca_numero": 0.9996990003009996, "sem_correspondencia": 9.999990000009999e-05}, "confidence": 0.9979, "input_tokens": 142, "latency_ms": 21.175655999996934} +{"id": "g0278-troca_numero-longo_contexto-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 138, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"fidelidade_pontos": 9.999970000090001e-05, "portabilidade": 0.0032999901000297, "cadastro_atualizacao": 9.999970000090001e-05, "plano_consulta": 9.99997000009e-07, "desconto_retencao": 9.99997000009e-07, "suporte_configuracao": 0.0006999979000063, "troca_numero": 0.9922970231089306, "marketplace_compra": 9.999970000090001e-05, "cancelamento_linha": 9.999970000090001e-05, "recarga_saldo": 9.999970000090001e-05, "parceiros_ofertas": 9.99997000009e-07, "sem_correspondencia": 0.0031999904000288002}, "confidence": 0.978, "input_tokens": 299, "latency_ms": 22.19233699997858} +{"id": "g0278-troca_numero-longo_contexto-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 132, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"parceiros_ofertas": 9.99997000009e-07, "troca_numero": 0.9718970843087471, "portabilidade": 0.0275999172002484, "cancelamento_linha": 0.00019999940000180001, "cadastro_atualizacao": 9.99997000009e-07, "vas_cancelamento": 9.999970000090001e-05, "marketplace_compra": 9.99997000009e-07, "sem_correspondencia": 0.00019999940000180001}, "confidence": 0.937, "input_tokens": 217, "latency_ms": 21.554774000009047} +{"id": "g0278-troca_numero-longo_contexto-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9999890001209996, "cancelamento_linha": 9.999890001209996e-07, "cadastro_atualizacao": 9.999890001209996e-07, "internet_problema_conexao": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "parceiros_ofertas": 9.999890001209996e-07, "vas_consulta": 9.999890001209996e-07, "desconto_retencao": 9.999890001209996e-07, "portabilidade": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "seguranca_fraude": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 1.0, "input_tokens": 289, "latency_ms": 23.946465999983957} +{"id": "g0278-troca_numero-longo_contexto-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "cadastro_atualizacao": 9.999850002249971e-07, "bonus_nao_recebido": 9.999850002249971e-07, "plano_nova_linha": 9.999850002249971e-07, "cancelamento_linha": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "troca_numero": 0.9999850002249971, "fidelidade_pontos": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "recarga_nao_creditada": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "portabilidade": 9.999850002249971e-07, "negociacao_divida": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 301, "latency_ms": 22.41517199999521} +{"id": "g0278-troca_numero-longo_contexto-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 9.999970000090002e-07, "troca_numero": 0.9999970000090003, "cadastro_atualizacao": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 147, "latency_ms": 21.054433000017525} +{"id": "g0278-troca_numero-longo_contexto-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 136, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.1436, "cadastro_atualizacao": 0.0005, "troca_numero": 0.8525, "sem_correspondencia": 0.0034}, "confidence": 0.684, "input_tokens": 142, "latency_ms": 20.76995499999157} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 60, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.21187796469167208, "cadastro_atualizacao": 9.998960108148754e-07, "internet_consumo": 0.0006999272075704127, "portabilidade": 9.998960108148754e-07, "atendimento_humano": 0.7873181189156329, "parceiros_ofertas": 9.998960108148754e-07, "suporte_chip_esim": 9.998960108148754e-07, "sem_correspondencia": 9.998960108148754e-05}, "confidence": 0.7487, "input_tokens": 220, "latency_ms": 23.08215499999733} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.0002, "roaming_pacote": 0.0001, "conta_contestacao": 0.0109, "vas_consulta": 0.0001, "conta_vencimento": 0.0001, "beneficios_consulta": 0.0001, "internet_consumo": 0.0001, "reclamacao_atendimento": 0.9866, "conta_segunda_via": 0.0001, "atendimento_humano": 0.001, "plano_troca": 0.0001, "sem_correspondencia": 0.0006}, "confidence": 0.9668, "input_tokens": 295, "latency_ms": 24.026929999990898} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.998, "negociacao_religacao": 0.0004, "atendimento_humano": 0.0007, "sem_correspondencia": 0.0009}, "confidence": 0.988, "input_tokens": 132, "latency_ms": 21.10076099998537} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.00020003860745123809, "internet_consumo": 0.00010001930372561904, "plano_consulta": 0.00010001930372561904, "fidelidade_pontos": 0.00040007721490247617, "negociacao_religacao": 1.0001930372561904e-06, "internet_problema_conexao": 0.00020003860745123809, "conta_explicacao": 0.0006001158223537142, "internet_pacote_adicional": 1.0001930372561904e-06, "desconto_retencao": 0.00020003860745123809, "negociacao_divida": 1.0001930372561904e-06, "recarga_nao_creditada": 1.0001930372561904e-06, "conta_segunda_via": 1.0001930372561904e-06, "marketplace_pedido": 1.0001930372561904e-06, "atendimento_humano": 0.9931916859953971, "conta_contestacao": 1.0001930372561904e-06, "sem_correspondencia": 0.005000965186280952}, "confidence": 0.982, "input_tokens": 295, "latency_ms": 22.64804099999651} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.0027988804478208716, "fidelidade_pontos": 9.996001599360257e-05, "plano_troca": 9.996001599360257e-05, "negociacao_divida": 9.996001599360257e-05, "vas_cancelamento": 0.00019992003198720514, "parceiros_ofertas": 9.996001599360257e-05, "conta_contestacao": 9.996001599360257e-05, "roaming_cobranca": 9.996001599360257e-05, "reclamacao_atendimento": 0.9958016793282687, "conta_debito_automatico_digital": 9.996001599360257e-05, "vas_consulta": 9.996001599360257e-05, "sem_correspondencia": 0.0003998400639744103}, "confidence": 0.9883, "input_tokens": 281, "latency_ms": 22.63578000000166} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_segunda_via": 9.997000899730082e-05, "seguranca_perda_roubo": 9.997000899730082e-05, "bonus_nao_recebido": 0.00019994001799460164, "vas_contratacao": 0.0005998200539838048, "suporte_sem_sinal": 9.997000899730082e-05, "internet_consumo": 9.997000899730082e-05, "fidelidade_pontos": 9.997000899730082e-05, "reclamacao_atendimento": 0.24472658202539238, "atendimento_humano": 0.7536738978306509, "seguranca_fraude": 9.997000899730082e-05, "conta_contestacao": 9.997000899730082e-05, "sem_correspondencia": 9.997000899730082e-05}, "confidence": 0.7711, "input_tokens": 284, "latency_ms": 23.36489800001118} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_contratacao": 9.999940000359995e-07, "reclamacao_atendimento": 0.999894000635996, "recarga_nao_creditada": 9.999940000359995e-07, "conta_contestacao": 9.999940000359995e-07, "suporte_chip_esim": 9.999940000359995e-07, "recarga_saldo": 9.999940000359995e-07, "atendimento_humano": 9.999940000359996e-05, "sem_correspondencia": 9.999940000359995e-07}, "confidence": 0.9994, "input_tokens": 225, "latency_ms": 22.4193459999924} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.8880776155231049, "plano_troca": 0.0004000800160032008, "beneficios_consulta": 0.0004000800160032008, "portabilidade": 0.0004000800160032008, "conta_explicacao": 0.0004000800160032008, "recarga_realizar": 0.0004000800160032008, "seguranca_perda_roubo": 0.0004000800160032008, "desconto_retencao": 0.00030006001200240054, "reclamacao_atendimento": 0.04770954190838169, "conta_pagamento_confirmacao": 0.0004000800160032008, "atendimento_humano": 0.06041208241648332, "sem_correspondencia": 0.0007001400280056013}, "confidence": 0.8185, "input_tokens": 274, "latency_ms": 22.509943999978077} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"internet_pacote_adicional": 9.999940000359997e-07, "reclamacao_atendimento": 0.9998940006359962, "plano_troca": 9.999940000359997e-07, "fidelidade_resgate": 9.999940000359997e-07, "vas_contratacao": 9.999940000359999e-05, "atendimento_humano": 9.999940000359997e-07, "fidelidade_pontos": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9996, "input_tokens": 228, "latency_ms": 21.957036000003427} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_divida": 0.0063, "reclamacao_atendimento": 0.0001, "plano_troca": 0.0001, "fidelidade_resgate": 0.0055, "parceiros_ofertas": 0.0001, "seguranca_perda_roubo": 0.7328, "marketplace_pedido": 0.0006, "atendimento_humano": 0.0011, "plano_consulta": 0.0001, "roaming_cobranca": 0.0002, "seguranca_fraude": 0.2379, "conta_segunda_via": 0.0008, "suporte_chip_esim": 0.0001, "fidelidade_pontos": 0.0042, "vas_consulta": 0.0004, "sem_correspondencia": 0.0097}, "confidence": 0.7388, "input_tokens": 292, "latency_ms": 23.387567000014542} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9623000000000002, "seguranca_fraude": 0.00010000000000000002, "roaming_cobranca": 0.00010000000000000002, "negociacao_divida": 0.00010000000000000002, "conta_debito_automatico_digital": 0.00010000000000000002, "internet_consumo": 0.00010000000000000002, "reclamacao_atendimento": 0.03670000000000001, "sem_correspondencia": 0.0005000000000000001}, "confidence": 0.92, "input_tokens": 228, "latency_ms": 22.179348999998183} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.00010001000100010003, "internet_problema_conexao": 0.00010001000100010003, "reclamacao_atendimento": 0.9971997199719973, "conta_vencimento": 0.00010001000100010003, "vas_cancelamento": 0.00010001000100010003, "atendimento_humano": 0.0008000800080008002, "plano_nova_linha": 0.00010001000100010003, "sem_correspondencia": 0.0015001500150015003}, "confidence": 0.9886, "input_tokens": 205, "latency_ms": 22.07636299999649} +{"id": "g0285-reclamacao_atendimento-longo_contexto-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 273, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"conta_vencimento": 0.1459, "recarga_nao_creditada": 0.0512, "plano_consulta": 0.0204, "recarga_realizar": 0.0093, "reclamacao_atendimento": 0.1068, "parceiros_ofertas": 0.0637, "conta_contestacao": 0.1051, "atendimento_humano": 0.0648, "roaming_duvida": 0.3683, "fidelidade_pontos": 0.009, "bonus_nao_recebido": 0.0124, "sem_correspondencia": 0.0431}, "confidence": 0.2013, "input_tokens": 324, "latency_ms": 25.822699000002558} +{"id": "g0285-reclamacao_atendimento-longo_contexto-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 217, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"fidelidade_resgate": 0.05850000000000001, "recarga_nao_creditada": 0.042800000000000005, "bonus_nao_recebido": 0.14480000000000004, "troca_numero": 0.04420000000000001, "vas_contratacao": 0.07750000000000001, "atendimento_humano": 0.042800000000000005, "negociacao_divida": 0.04560000000000001, "reclamacao_atendimento": 0.042800000000000005, "roaming_cobranca": 0.3698000000000001, "portabilidade": 0.04560000000000001, "suporte_chip_esim": 0.042800000000000005, "sem_correspondencia": 0.042800000000000005}, "confidence": 0.1526, "input_tokens": 310, "latency_ms": 23.486851000001252} +{"id": "g0285-reclamacao_atendimento-longo_contexto-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 205, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"conta_debito_automatico_digital": 0.005100000000000001, "seguranca_fraude": 0.6752000000000001, "suporte_chip_esim": 0.0013000000000000002, "atendimento_humano": 0.007300000000000001, "internet_consumo": 0.007600000000000001, "suporte_sem_sinal": 0.0013000000000000002, "troca_numero": 0.28370000000000006, "beneficios_consulta": 0.0017000000000000001, "vas_consulta": 0.0014000000000000002, "internet_pacote_adicional": 0.0015000000000000002, "plano_troca": 0.0014000000000000002, "conta_vencimento": 0.0032000000000000006, "conta_explicacao": 0.0027000000000000006, "desconto_retencao": 0.0014000000000000002, "reclamacao_atendimento": 0.0037000000000000006, "sem_correspondencia": 0.0015000000000000002}, "confidence": 0.6923, "input_tokens": 322, "latency_ms": 23.105012000002034} +{"id": "g0285-reclamacao_atendimento-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"portabilidade": 0.0006000600060006001, "roaming_duvida": 0.0005000500050005002, "internet_consumo": 0.004700470047004701, "suporte_configuracao": 0.005100510051005101, "atendimento_humano": 0.9857985798579859, "marketplace_compra": 0.0005000500050005002, "roaming_cobranca": 0.0014001400140014003, "sem_correspondencia": 0.0014001400140014003}, "confidence": 0.9533, "input_tokens": 250, "latency_ms": 22.110313000013093} +{"id": "g0285-reclamacao_atendimento-longo_contexto-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 9.999970000090002e-07, "reclamacao_atendimento": 0.9999970000090003, "atendimento_humano": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 172, "latency_ms": 21.11340199999745} +{"id": "g0285-reclamacao_atendimento-longo_contexto-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 184, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"atendimento_humano": 0.0088, "fidelidade_resgate": 0.8739, "reclamacao_atendimento": 0.0096, "sem_correspondencia": 0.1077}, "confidence": 0.6797, "input_tokens": 176, "latency_ms": 20.361763000011024} +{"id": "g0285-reclamacao_atendimento-longo_contexto-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["cancelamento_linha", "conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"atendimento_humano": 9.99993000049e-07, "reclamacao_atendimento": 9.99993000049e-07, "recarga_saldo": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "cancelamento_linha": 0.999993000049, "portabilidade": 9.99993000049e-07, "roaming_duvida": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 239, "latency_ms": 22.812713000007534} +{"id": "g0285-reclamacao_atendimento-longo_contexto-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 203, "length_bucket": "longo"}, "pred": "atendimento_humano", "probabilities": {"vas_cancelamento": 0.029997000299970017, "atendimento_humano": 0.49195080491950827, "plano_consulta": 0.0014998500149985008, "vas_contratacao": 0.0014998500149985008, "conta_contestacao": 0.0014998500149985008, "cadastro_atualizacao": 0.006099390060993904, "fidelidade_pontos": 0.0014998500149985008, "negociacao_religacao": 0.0014998500149985008, "seguranca_fraude": 0.005999400059994003, "reclamacao_atendimento": 0.42075792420757946, "desconto_retencao": 0.0014998500149985008, "conta_debito_automatico_digital": 0.002099790020997901, "bonus_nao_recebido": 0.0014998500149985008, "vas_consulta": 0.001599840015998401, "fidelidade_resgate": 0.0014998500149985008, "sem_correspondencia": 0.029497050294970514}, "confidence": 0.6088, "input_tokens": 323, "latency_ms": 22.87920199998439} +{"id": "g0285-reclamacao_atendimento-longo_contexto-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_chip_esim": 9.999970000089998e-07, "reclamacao_atendimento": 0.993797018608944, "recarga_nao_creditada": 9.999970000089998e-07, "conta_contestacao": 9.999970000089998e-05, "conta_pagamento_confirmacao": 9.999970000089998e-07, "atendimento_humano": 9.999970000089998e-05, "cancelamento_linha": 0.0057999826000521984, "sem_correspondencia": 0.00019999940000179996}, "confidence": 0.9809, "input_tokens": 256, "latency_ms": 21.261637999998584} +{"id": "g0285-reclamacao_atendimento-longo_contexto-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.018799906000469997, "marketplace_compra": 9.999950000249998e-07, "fidelidade_pontos": 9.999950000249998e-07, "atendimento_humano": 0.9788951055244723, "vas_contratacao": 9.999950000249998e-07, "negociacao_divida": 9.999950000249998e-07, "internet_problema_conexao": 0.0022999885000574995, "sem_correspondencia": 9.999950000249998e-07}, "confidence": 0.9471, "input_tokens": 251, "latency_ms": 22.397743999988506} +{"id": "g0285-reclamacao_atendimento-longo_contexto-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 165, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.7121287871212878, "recarga_saldo": 0.0016998300169982997, "atendimento_humano": 0.0028997100289970996, "sem_correspondencia": 0.28327167283271665}, "confidence": 0.5481, "input_tokens": 162, "latency_ms": 20.86982700001272} +{"id": "g0285-reclamacao_atendimento-longo_contexto-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"bonus_nao_recebido": 9.999930000490002e-07, "plano_consulta": 0.9999930000490003, "suporte_chip_esim": 9.999930000490002e-07, "reclamacao_atendimento": 9.999930000490002e-07, "desconto_retencao": 9.999930000490002e-07, "negociacao_religacao": 9.999930000490002e-07, "atendimento_humano": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 255, "latency_ms": 21.899895999979435} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.036892621475704865, "internet_pacote_adicional": 0.00019996000799840034, "conta_explicacao": 0.0004999000199960008, "marketplace_compra": 9.998000399920017e-05, "roaming_duvida": 9.998000399920017e-05, "reclamacao_atendimento": 0.8400319936012797, "conta_pagamento_confirmacao": 9.998000399920017e-05, "seguranca_perda_roubo": 9.998000399920017e-05, "internet_consumo": 0.002599480103979204, "cadastro_atualizacao": 9.998000399920017e-05, "atendimento_humano": 0.11727654469106179, "vas_consulta": 0.00029994001199760045, "parceiros_ofertas": 9.998000399920017e-05, "portabilidade": 0.00019996000799840034, "bonus_nao_recebido": 9.998000399920017e-05, "sem_correspondencia": 0.001299740051989602}, "confidence": 0.7988, "input_tokens": 301, "latency_ms": 22.681502999972736} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_debito_automatico_digital": 0.0025997400259973997, "fidelidade_resgate": 0.8742125787421255, "conta_explicacao": 0.021197880211978798, "conta_segunda_via": 0.0026997300269973, "plano_troca": 0.0025997400259973997, "suporte_configuracao": 0.002999700029997, "conta_contestacao": 0.0322967703229677, "plano_consulta": 0.0025997400259973997, "conta_vencimento": 0.0025997400259973997, "conta_pagamento_confirmacao": 0.0053994600539946, "atendimento_humano": 0.011198880111988798, "sem_correspondencia": 0.039596040395960395}, "confidence": 0.7541, "input_tokens": 291, "latency_ms": 22.522038000005296} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.0005, "conta_contestacao": 0.0018, "reclamacao_atendimento": 0.4301, "marketplace_pedido": 0.0056, "recarga_nao_creditada": 0.0116, "conta_debito_automatico_digital": 0.0022, "vas_cancelamento": 0.4369, "parceiros_ofertas": 0.0005, "atendimento_humano": 0.0654, "fidelidade_resgate": 0.001, "roaming_duvida": 0.0056, "conta_vencimento": 0.0007, "plano_nova_linha": 0.0005, "fidelidade_pontos": 0.0006, "internet_problema_conexao": 0.0332, "sem_correspondencia": 0.0038}, "confidence": 0.5673, "input_tokens": 301, "latency_ms": 23.091770999997152} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-03-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "suporte_configuracao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"recarga_realizar": 9.999850002249971e-07, "conta_pagamento_confirmacao": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "conta_debito_automatico_digital": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "conta_explicacao": 9.999850002249971e-07, "vas_contratacao": 0.9999850002249971, "suporte_sem_sinal": 9.999850002249971e-07, "marketplace_compra": 9.999850002249971e-07, "seguranca_fraude": 9.999850002249971e-07, "atendimento_humano": 9.999850002249971e-07, "roaming_duvida": 9.999850002249971e-07, "vas_cancelamento": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 23.201356000015494} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 9.999000099990002e-05, "roaming_duvida": 0.00019998000199980003, "recarga_saldo": 0.00029997000299970003, "conta_vencimento": 9.999000099990002e-05, "desconto_retencao": 0.9768023197680232, "plano_nova_linha": 0.003999600039996, "internet_consumo": 0.00019998000199980003, "vas_consulta": 0.0026997300269973002, "beneficios_consulta": 0.00039996000399960006, "cancelamento_linha": 9.999000099990002e-05, "fidelidade_pontos": 0.00019998000199980003, "negociacao_divida": 9.999000099990002e-05, "suporte_sem_sinal": 9.999000099990002e-05, "fidelidade_resgate": 0.0008999100089991, "plano_troca": 0.012798720127987202, "sem_correspondencia": 0.000999900009999}, "confidence": 0.9479, "input_tokens": 298, "latency_ms": 22.86940700000173} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 0.00010000920084647787, "conta_explicacao": 1.0000920084647786e-06, "seguranca_fraude": 0.00020001840169295575, "conta_vencimento": 1.0000920084647786e-06, "beneficios_consulta": 1.0000920084647786e-06, "conta_segunda_via": 1.0000920084647786e-06, "reclamacao_atendimento": 0.9995919624605463, "plano_consulta": 1.0000920084647786e-06, "recarga_realizar": 1.0000920084647786e-06, "roaming_duvida": 1.0000920084647786e-06, "internet_pacote_adicional": 1.0000920084647786e-06, "sem_correspondencia": 0.00010000920084647787}, "confidence": 0.998, "input_tokens": 292, "latency_ms": 22.48579499999437} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "recarga_nao_creditada": 9.99989000120999e-07, "internet_problema_conexao": 9.99989000120999e-07, "beneficios_consulta": 9.99989000120999e-07, "marketplace_compra": 9.99989000120999e-07, "desconto_retencao": 9.99989000120999e-07, "reclamacao_atendimento": 9.99989000120999e-07, "fidelidade_resgate": 9.99989000120999e-07, "bonus_nao_recebido": 0.9999890001209989, "fidelidade_pontos": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 290, "latency_ms": 22.43398600001001} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_religacao": 0.008399160083991601, "portabilidade": 0.0046995300469953, "conta_debito_automatico_digital": 0.0031996800319968005, "roaming_duvida": 0.0077992200779922, "conta_vencimento": 0.0020997900209979003, "roaming_pacote": 0.0028997100289971, "recarga_realizar": 0.001999800019998, "conta_pagamento_confirmacao": 0.001999800019998, "beneficios_consulta": 0.0028997100289971, "atendimento_humano": 0.046795320467953205, "suporte_sem_sinal": 0.004399560043995601, "reclamacao_atendimento": 0.8238176182381761, "plano_troca": 0.001999800019998, "vas_cancelamento": 0.019198080191980802, "fidelidade_pontos": 0.0027997200279972004, "sem_correspondencia": 0.064993500649935}, "confidence": 0.7109, "input_tokens": 301, "latency_ms": 22.623272000004135} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 9.999930000489998e-07, "fidelidade_resgate": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "roaming_cobranca": 9.999930000489998e-07, "recarga_saldo": 9.999930000489998e-07, "reclamacao_atendimento": 9.999930000489998e-07, "recarga_realizar": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 218, "latency_ms": 21.73781700000177} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.13081308130813082, "vas_cancelamento": 0.05690569056905691, "desconto_retencao": 0.0078007800780078, "sem_correspondencia": 0.8044804480448045}, "confidence": 0.5367, "input_tokens": 135, "latency_ms": 20.97355199998674} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 1.0001920368710792e-06, "vas_cancelamento": 0.0005000960184355397, "marketplace_pedido": 1.0001920368710792e-06, "atendimento_humano": 0.00820157470234285, "negociacao_divida": 1.0001920368710792e-06, "vas_consulta": 0.00010001920368710793, "internet_consumo": 0.0003000576110613237, "bonus_nao_recebido": 1.0001920368710792e-06, "portabilidade": 0.0004000768147484317, "roaming_pacote": 1.0001920368710792e-06, "plano_nova_linha": 0.9893899628728715, "roaming_cobranca": 1.0001920368710792e-06, "conta_explicacao": 1.0001920368710792e-06, "seguranca_perda_roubo": 0.00020003840737421586, "plano_consulta": 1.0001920368710792e-06, "sem_correspondencia": 0.0009001728331839712}, "confidence": 0.9743, "input_tokens": 293, "latency_ms": 23.995398000010937} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 9.999930000489998e-07, "portabilidade": 9.999930000489998e-07, "desconto_retencao": 9.999930000489998e-07, "vas_cancelamento": 9.999930000489998e-07, "troca_numero": 9.999930000489998e-07, "cadastro_atualizacao": 9.999930000489998e-07, "cancelamento_linha": 0.9999930000489998, "sem_correspondencia": 9.999930000489998e-07}, "confidence": 1.0, "input_tokens": 200, "latency_ms": 20.80263100000934} +{"id": "g0289-atendimento_humano-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_divida": 0.015998400159983998, "internet_pacote_adicional": 0.0322967703229677, "internet_problema_conexao": 0.5902409759024096, "conta_segunda_via": 0.028497150284971497, "conta_pagamento_confirmacao": 0.0028997100289970996, "vas_consulta": 0.0078992100789921, "conta_vencimento": 0.002999700029997, "marketplace_pedido": 0.04449555044495549, "suporte_sem_sinal": 0.007699230076992299, "plano_nova_linha": 0.055794420557944195, "suporte_configuracao": 0.021797820217978197, "negociacao_religacao": 0.05749425057494249, "fidelidade_pontos": 0.016698330166983296, "plano_troca": 0.0026997300269973, "reclamacao_atendimento": 0.0036996300369963, "sem_correspondencia": 0.10878912108789118}, "confidence": 0.4254, "input_tokens": 296, "latency_ms": 21.223795999986805} +{"id": "g0289-atendimento_humano-erros_digitacao-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 9.99989000120999e-07, "vas_contratacao": 9.99989000120999e-07, "recarga_realizar": 9.99989000120999e-07, "internet_pacote_adicional": 9.99989000120999e-07, "conta_contestacao": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "plano_troca": 9.99989000120999e-07, "atendimento_humano": 0.9999890001209989, "roaming_cobranca": 9.99989000120999e-07, "recarga_saldo": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 285, "latency_ms": 22.86986000001434} +{"id": "g0289-atendimento_humano-erros_digitacao-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"plano_troca": 9.999890001209992e-07, "bonus_nao_recebido": 9.999890001209992e-07, "cadastro_atualizacao": 9.999890001209992e-07, "vas_consulta": 9.999890001209992e-07, "seguranca_fraude": 9.999890001209992e-07, "atendimento_humano": 0.9999890001209991, "conta_debito_automatico_digital": 9.999890001209992e-07, "cancelamento_linha": 9.999890001209992e-07, "negociacao_divida": 9.999890001209992e-07, "internet_pacote_adicional": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 284, "latency_ms": 22.57252399999743} +{"id": "g0289-atendimento_humano-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.0012998700129987, "atendimento_humano": 0.9948005199480052, "reclamacao_atendimento": 0.0012998700129987, "sem_correspondencia": 0.0025997400259974}, "confidence": 0.9729, "input_tokens": 135, "latency_ms": 21.11816000001454} +{"id": "g0289-atendimento_humano-erros_digitacao-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"suporte_configuracao": 9.999850002249967e-07, "fidelidade_resgate": 9.999850002249967e-07, "conta_explicacao": 9.999850002249967e-07, "seguranca_perda_roubo": 9.999850002249967e-07, "reclamacao_atendimento": 9.999850002249967e-07, "internet_consumo": 9.999850002249967e-07, "bonus_nao_recebido": 9.999850002249967e-07, "suporte_chip_esim": 9.999850002249967e-07, "beneficios_consulta": 9.999850002249967e-07, "recarga_realizar": 9.999850002249967e-07, "cadastro_atualizacao": 9.999850002249967e-07, "marketplace_pedido": 9.999850002249967e-07, "troca_numero": 9.999850002249967e-07, "plano_troca": 9.999850002249967e-07, "atendimento_humano": 0.9999850002249967, "sem_correspondencia": 9.999850002249967e-07}, "confidence": 1.0, "input_tokens": 293, "latency_ms": 22.072296999994023} +{"id": "g0289-atendimento_humano-erros_digitacao-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"beneficios_consulta": 9.99989000120999e-07, "marketplace_pedido": 9.99989000120999e-07, "negociacao_religacao": 9.99989000120999e-07, "plano_consulta": 9.99989000120999e-07, "negociacao_divida": 9.99989000120999e-07, "suporte_sem_sinal": 9.99989000120999e-07, "suporte_chip_esim": 9.99989000120999e-07, "atendimento_humano": 0.9999890001209989, "roaming_duvida": 9.99989000120999e-07, "troca_numero": 9.99989000120999e-07, "reclamacao_atendimento": 9.99989000120999e-07, "sem_correspondencia": 9.99989000120999e-07}, "confidence": 1.0, "input_tokens": 281, "latency_ms": 22.991343999990477} +{"id": "g0289-atendimento_humano-erros_digitacao-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"fidelidade_pontos": 0.0276, "recarga_nao_creditada": 0.0268, "vas_cancelamento": 0.0268, "beneficios_consulta": 0.0268, "reclamacao_atendimento": 0.0268, "internet_consumo": 0.5054, "seguranca_fraude": 0.1011, "conta_vencimento": 0.0276, "troca_numero": 0.0268, "negociacao_divida": 0.0268, "conta_contestacao": 0.0285, "atendimento_humano": 0.0268, "conta_explicacao": 0.0268, "plano_nova_linha": 0.0294, "cancelamento_linha": 0.0294, "sem_correspondencia": 0.0366}, "confidence": 0.2857, "input_tokens": 292, "latency_ms": 22.630606999996417} +{"id": "g0289-atendimento_humano-erros_digitacao-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_pedido": 1.0001900361068602e-06, "bonus_nao_recebido": 0.00010001900361068603, "fidelidade_resgate": 0.001200228043328232, "fidelidade_pontos": 0.0005000950180534302, "conta_pagamento_confirmacao": 1.0001900361068602e-06, "conta_explicacao": 1.0001900361068602e-06, "conta_segunda_via": 1.0001900361068602e-06, "beneficios_consulta": 1.0001900361068602e-06, "marketplace_compra": 1.0001900361068602e-06, "reclamacao_atendimento": 0.002500475090267151, "conta_vencimento": 1.0001900361068602e-06, "atendimento_humano": 0.9950890669227153, "plano_consulta": 1.0001900361068602e-06, "internet_pacote_adicional": 1.0001900361068602e-06, "plano_troca": 1.0001900361068602e-06, "sem_correspondencia": 0.000600114021664116}, "confidence": 0.9859, "input_tokens": 299, "latency_ms": 22.118240999986938} +{"id": "g0289-atendimento_humano-erros_digitacao-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.3103, "reclamacao_atendimento": 0.0255, "atendimento_humano": 0.2781, "sem_correspondencia": 0.3861}, "confidence": 0.1489, "input_tokens": 143, "latency_ms": 21.026243999983762} +{"id": "g0289-atendimento_humano-erros_digitacao-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 9.99993000049e-07, "desconto_retencao": 9.99993000049e-07, "conta_segunda_via": 9.99993000049e-07, "atendimento_humano": 0.999993000049, "reclamacao_atendimento": 9.99993000049e-07, "vas_cancelamento": 9.99993000049e-07, "internet_problema_conexao": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 1.0, "input_tokens": 221, "latency_ms": 22.84095100000627} +{"id": "g0289-atendimento_humano-erros_digitacao-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"internet_problema_conexao": 9.999890001209992e-07, "plano_consulta": 9.999890001209992e-07, "roaming_pacote": 9.999890001209992e-07, "fidelidade_pontos": 9.999890001209992e-07, "conta_debito_automatico_digital": 9.999890001209992e-07, "conta_contestacao": 9.999890001209992e-07, "atendimento_humano": 0.9999890001209991, "troca_numero": 9.999890001209992e-07, "reclamacao_atendimento": 9.999890001209992e-07, "suporte_chip_esim": 9.999890001209992e-07, "conta_explicacao": 9.999890001209992e-07, "sem_correspondencia": 9.999890001209992e-07}, "confidence": 1.0, "input_tokens": 277, "latency_ms": 21.70992599999977} +{"id": "g0289-atendimento_humano-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_realizar": 9.999930000490002e-07, "reclamacao_atendimento": 0.9999930000490003, "parceiros_ofertas": 9.999930000490002e-07, "conta_debito_automatico_digital": 9.999930000490002e-07, "suporte_configuracao": 9.999930000490002e-07, "beneficios_consulta": 9.999930000490002e-07, "seguranca_perda_roubo": 9.999930000490002e-07, "sem_correspondencia": 9.999930000490002e-07}, "confidence": 1.0, "input_tokens": 240, "latency_ms": 21.578204999997297} +{"id": "g0291-atendimento_humano-emocional-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"fidelidade_resgate": 0.00010000940088368306, "marketplace_pedido": 1.0000940088368305e-06, "conta_explicacao": 1.0000940088368305e-06, "recarga_nao_creditada": 1.0000940088368305e-06, "atendimento_humano": 0.9998939900350633, "reclamacao_atendimento": 1.0000940088368305e-06, "recarga_saldo": 1.0000940088368305e-06, "sem_correspondencia": 1.0000940088368305e-06}, "confidence": 0.9987, "input_tokens": 244, "latency_ms": 21.949211999981344} +{"id": "g0291-atendimento_humano-emocional-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_explicacao": 9.999890001209996e-07, "atendimento_humano": 0.9999890001209996, "recarga_nao_creditada": 9.999890001209996e-07, "conta_vencimento": 9.999890001209996e-07, "fidelidade_resgate": 9.999890001209996e-07, "suporte_sem_sinal": 9.999890001209996e-07, "reclamacao_atendimento": 9.999890001209996e-07, "suporte_configuracao": 9.999890001209996e-07, "fidelidade_pontos": 9.999890001209996e-07, "roaming_pacote": 9.999890001209996e-07, "conta_contestacao": 9.999890001209996e-07, "sem_correspondencia": 9.999890001209996e-07}, "confidence": 0.9999, "input_tokens": 285, "latency_ms": 22.255036000018436} +{"id": "g0291-atendimento_humano-emocional-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9613961396139614, "marketplace_pedido": 0.005900590059005901, "seguranca_perda_roubo": 0.0015001500150015003, "internet_pacote_adicional": 0.004100410041004101, "bonus_nao_recebido": 0.0011001100110011003, "reclamacao_atendimento": 0.0028002800280028, "recarga_realizar": 0.0009000900090009, "sem_correspondencia": 0.0223022302230223}, "confidence": 0.8962, "input_tokens": 236, "latency_ms": 21.648710999983223} +{"id": "g0291-atendimento_humano-emocional-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9998899900991086, "reclamacao_atendimento": 1.0000900081007287e-06, "fidelidade_resgate": 1.0000900081007287e-06, "seguranca_perda_roubo": 1.0000900081007287e-06, "plano_troca": 1.0000900081007287e-06, "recarga_nao_creditada": 1.0000900081007287e-06, "portabilidade": 0.00010000900081007289, "conta_pagamento_confirmacao": 1.0000900081007287e-06, "marketplace_compra": 1.0000900081007287e-06, "negociacao_religacao": 1.0000900081007287e-06, "suporte_chip_esim": 1.0000900081007287e-06, "sem_correspondencia": 1.0000900081007287e-06}, "confidence": 0.999, "input_tokens": 292, "latency_ms": 22.660591000004615} +{"id": "g0291-atendimento_humano-emocional-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 9.999850002249973e-07, "suporte_sem_sinal": 9.999850002249973e-07, "plano_consulta": 9.999850002249973e-07, "recarga_realizar": 9.999850002249973e-07, "suporte_chip_esim": 9.999850002249973e-07, "recarga_nao_creditada": 9.999850002249973e-07, "atendimento_humano": 0.9999850002249974, "negociacao_divida": 9.999850002249973e-07, "seguranca_perda_roubo": 9.999850002249973e-07, "conta_segunda_via": 9.999850002249973e-07, "fidelidade_pontos": 9.999850002249973e-07, "internet_problema_conexao": 9.999850002249973e-07, "reclamacao_atendimento": 9.999850002249973e-07, "roaming_pacote": 9.999850002249973e-07, "negociacao_religacao": 9.999850002249973e-07, "sem_correspondencia": 9.999850002249973e-07}, "confidence": 1.0, "input_tokens": 303, "latency_ms": 22.447575999990477} +{"id": "g0291-atendimento_humano-emocional-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"seguranca_perda_roubo": 0.0012000000000000003, "reclamacao_atendimento": 0.0012000000000000003, "atendimento_humano": 0.9354000000000003, "cancelamento_linha": 0.0012000000000000003, "bonus_nao_recebido": 0.0012000000000000003, "desconto_retencao": 0.0012000000000000003, "fidelidade_pontos": 0.0012000000000000003, "conta_explicacao": 0.005100000000000002, "conta_debito_automatico_digital": 0.0015000000000000005, "fidelidade_resgate": 0.002500000000000001, "conta_pagamento_confirmacao": 0.0012000000000000003, "roaming_pacote": 0.0012000000000000003, "recarga_saldo": 0.0013000000000000004, "portabilidade": 0.002300000000000001, "recarga_nao_creditada": 0.0018000000000000006, "sem_correspondencia": 0.040500000000000015}, "confidence": 0.8765, "input_tokens": 295, "latency_ms": 22.753302000012354} +{"id": "g0291-atendimento_humano-emocional-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"suporte_configuracao": 0.0083, "beneficios_consulta": 0.003, "reclamacao_atendimento": 0.036, "fidelidade_pontos": 0.002, "suporte_chip_esim": 0.0056, "conta_contestacao": 0.0022, "cadastro_atualizacao": 0.3385, "conta_debito_automatico_digital": 0.0047, "troca_numero": 0.0016, "internet_problema_conexao": 0.2029, "vas_cancelamento": 0.0035, "internet_pacote_adicional": 0.0081, "plano_nova_linha": 0.0015, "internet_consumo": 0.0163, "atendimento_humano": 0.191, "sem_correspondencia": 0.1748}, "confidence": 0.3816, "input_tokens": 296, "latency_ms": 21.39752799999428} +{"id": "g0291-atendimento_humano-emocional-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 1.0000860073966358e-06, "fidelidade_resgate": 0.0002000172014793272, "internet_consumo": 1.0000860073966358e-06, "troca_numero": 1.0000860073966358e-06, "conta_explicacao": 1.0000860073966358e-06, "seguranca_fraude": 1.0000860073966358e-06, "suporte_chip_esim": 1.0000860073966358e-06, "fidelidade_pontos": 1.0000860073966358e-06, "desconto_retencao": 1.0000860073966358e-06, "parceiros_ofertas": 1.0000860073966358e-06, "atendimento_humano": 0.999785981594417, "conta_vencimento": 1.0000860073966358e-06, "reclamacao_atendimento": 1.0000860073966358e-06, "recarga_saldo": 1.0000860073966358e-06, "conta_segunda_via": 1.0000860073966358e-06, "sem_correspondencia": 1.0000860073966358e-06}, "confidence": 0.999, "input_tokens": 295, "latency_ms": 22.61626699998942} +{"id": "g0291-atendimento_humano-emocional-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_compra": 9.99993000049e-07, "conta_explicacao": 9.99993000049e-07, "atendimento_humano": 0.999993000049, "reclamacao_atendimento": 9.99993000049e-07, "fidelidade_pontos": 9.99993000049e-07, "recarga_realizar": 9.99993000049e-07, "troca_numero": 9.99993000049e-07, "sem_correspondencia": 9.99993000049e-07}, "confidence": 0.9999, "input_tokens": 229, "latency_ms": 21.874410999998872} +{"id": "g0291-atendimento_humano-emocional-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 82, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.00020000000000000004, "reclamacao_atendimento": 0.0011000000000000003, "atendimento_humano": 0.9974000000000001, "sem_correspondencia": 0.0013000000000000002}, "confidence": 0.9851, "input_tokens": 143, "latency_ms": 22.398903000009796} +{"id": "g0291-atendimento_humano-emocional-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 1.000191036487969e-06, "seguranca_fraude": 1.000191036487969e-06, "recarga_saldo": 1.000191036487969e-06, "atendimento_humano": 0.9996909409697251, "roaming_duvida": 1.000191036487969e-06, "conta_explicacao": 1.000191036487969e-06, "bonus_nao_recebido": 1.000191036487969e-06, "suporte_sem_sinal": 1.000191036487969e-06, "conta_segunda_via": 1.000191036487969e-06, "recarga_nao_creditada": 1.000191036487969e-06, "reclamacao_atendimento": 0.00010001910364879691, "sem_correspondencia": 0.00020003820729759382}, "confidence": 0.9978, "input_tokens": 289, "latency_ms": 21.66717899999071} +{"id": "g0291-atendimento_humano-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_consulta": 0.0025000000000000005, "marketplace_compra": 0.004000000000000001, "suporte_sem_sinal": 0.005400000000000001, "negociacao_divida": 0.0026000000000000003, "internet_pacote_adicional": 0.004400000000000001, "reclamacao_atendimento": 0.007700000000000002, "seguranca_perda_roubo": 0.6864000000000001, "cancelamento_linha": 0.0029000000000000002, "seguranca_fraude": 0.27280000000000004, "conta_contestacao": 0.0024000000000000002, "conta_vencimento": 0.0024000000000000002, "sem_correspondencia": 0.0065000000000000014}, "confidence": 0.6647, "input_tokens": 287, "latency_ms": 21.535594999988916} +{"id": "g0293-atendimento_humano-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0025000000000000005, "conta_segunda_via": 0.0029000000000000002, "parceiros_ofertas": 0.0027000000000000006, "fidelidade_resgate": 0.029500000000000002, "atendimento_humano": 0.3194000000000001, "recarga_realizar": 0.007600000000000001, "plano_nova_linha": 0.013700000000000002, "cadastro_atualizacao": 0.006100000000000001, "reclamacao_atendimento": 0.18980000000000002, "recarga_saldo": 0.005000000000000001, "marketplace_pedido": 0.011400000000000002, "sem_correspondencia": 0.40940000000000004}, "confidence": 0.4359, "input_tokens": 288, "latency_ms": 22.222685000002684} +{"id": "g0293-atendimento_humano-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.0048000000000000004, "portabilidade": 0.03930000000000001, "atendimento_humano": 0.7412000000000001, "bonus_nao_recebido": 0.00010000000000000002, "seguranca_perda_roubo": 0.0008000000000000001, "negociacao_divida": 0.0004000000000000001, "internet_consumo": 0.0009000000000000001, "suporte_sem_sinal": 0.00010000000000000002, "troca_numero": 0.20260000000000003, "suporte_chip_esim": 0.00010000000000000002, "reclamacao_atendimento": 0.00030000000000000003, "sem_correspondencia": 0.009400000000000002}, "confidence": 0.6932, "input_tokens": 282, "latency_ms": 22.474509000005582} +{"id": "g0293-atendimento_humano-indireto_multiplo-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 106, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"bonus_nao_recebido": 0.0007000700070007, "internet_problema_conexao": 0.00020002000200020003, "marketplace_compra": 0.0011001100110011003, "negociacao_divida": 0.00010001000100010001, "vas_cancelamento": 0.00010001000100010001, "marketplace_pedido": 0.00020002000200020003, "reclamacao_atendimento": 0.00010001000100010001, "atendimento_humano": 0.9683968396839684, "plano_consulta": 0.028102810281028102, "conta_contestacao": 0.00010001000100010001, "recarga_realizar": 0.00010001000100010001, "sem_correspondencia": 0.0008000800080008001}, "confidence": 0.9362, "input_tokens": 292, "latency_ms": 21.724766999994927} +{"id": "g0293-atendimento_humano-indireto_multiplo-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_pacote": 0.9983000000000001, "atendimento_humano": 0.0014000000000000002, "reclamacao_atendimento": 0.00010000000000000002, "sem_correspondencia": 0.00020000000000000004}, "confidence": 0.9902, "input_tokens": 138, "latency_ms": 21.483893000009857} +{"id": "g0293-atendimento_humano-indireto_multiplo-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_pagamento_confirmacao": 0.00010000000000000002, "reclamacao_atendimento": 0.0033000000000000004, "atendimento_humano": 0.9823000000000001, "sem_correspondencia": 0.014300000000000002}, "confidence": 0.929, "input_tokens": 151, "latency_ms": 20.89612500000726} +{"id": "g0293-atendimento_humano-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 0.0005999400059994002, "conta_pagamento_confirmacao": 0.00019998000199980009, "cadastro_atualizacao": 0.00019998000199980009, "conta_explicacao": 0.00019998000199980009, "plano_consulta": 0.00019998000199980009, "parceiros_ofertas": 0.00019998000199980009, "atendimento_humano": 0.9897010298970106, "reclamacao_atendimento": 0.0010998900109989004, "vas_consulta": 0.00019998000199980009, "recarga_realizar": 0.00019998000199980009, "troca_numero": 0.00019998000199980009, "internet_problema_conexao": 0.002799720027997201, "seguranca_fraude": 0.002499750024997501, "conta_debito_automatico_digital": 0.0002999700029997001, "roaming_cobranca": 0.0004999500049995001, "sem_correspondencia": 0.0008999100089991003}, "confidence": 0.9714, "input_tokens": 293, "latency_ms": 22.530249999988428} +{"id": "g0293-atendimento_humano-indireto_multiplo-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"suporte_configuracao": 1.000290084124396e-06, "internet_consumo": 0.2333676766262216, "cancelamento_linha": 1.000290084124396e-06, "roaming_pacote": 1.000290084124396e-06, "suporte_sem_sinal": 0.0001000290084124396, "reclamacao_atendimento": 0.0008002320672995168, "seguranca_perda_roubo": 1.000290084124396e-06, "conta_explicacao": 0.0003000870252373188, "conta_segunda_via": 1.000290084124396e-06, "bonus_nao_recebido": 1.000290084124396e-06, "parceiros_ofertas": 1.000290084124396e-06, "fidelidade_resgate": 1.000290084124396e-06, "atendimento_humano": 0.7653219433635754, "vas_contratacao": 0.0001000290084124396, "conta_debito_automatico_digital": 1.000290084124396e-06, "sem_correspondencia": 1.000290084124396e-06}, "confidence": 0.7992, "input_tokens": 297, "latency_ms": 21.921823000013774} +{"id": "g0293-atendimento_humano-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.0034003400340034003, "reclamacao_atendimento": 0.36613661366136613, "atendimento_humano": 0.5805580558055806, "sem_correspondencia": 0.0499049904990499}, "confidence": 0.385, "input_tokens": 144, "latency_ms": 20.046172999997225} +{"id": "g0293-atendimento_humano-indireto_multiplo-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["troca_numero"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 9.999850002249971e-07, "plano_troca": 9.999850002249971e-07, "roaming_pacote": 9.999850002249971e-07, "conta_segunda_via": 9.999850002249971e-07, "conta_contestacao": 9.999850002249971e-07, "desconto_retencao": 9.999850002249971e-07, "internet_pacote_adicional": 9.999850002249971e-07, "atendimento_humano": 0.9999850002249971, "marketplace_compra": 9.999850002249971e-07, "parceiros_ofertas": 9.999850002249971e-07, "internet_problema_conexao": 9.999850002249971e-07, "reclamacao_atendimento": 9.999850002249971e-07, "suporte_configuracao": 9.999850002249971e-07, "fidelidade_resgate": 9.999850002249971e-07, "marketplace_pedido": 9.999850002249971e-07, "sem_correspondencia": 9.999850002249971e-07}, "confidence": 1.0, "input_tokens": 298, "latency_ms": 22.66018500000655} +{"id": "g0293-atendimento_humano-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.8064806480648063, "internet_consumo": 0.0534053405340534, "seguranca_perda_roubo": 0.0155015501550155, "roaming_duvida": 0.0073007300730073, "seguranca_fraude": 0.029402940294029397, "reclamacao_atendimento": 0.0016001600160016, "negociacao_divida": 0.0005000500050005, "troca_numero": 0.0046004600460046, "recarga_saldo": 0.0102010201020102, "parceiros_ofertas": 0.0007000700070006999, "portabilidade": 0.0149014901490149, "plano_consulta": 0.007800780078007799, "bonus_nao_recebido": 0.0291029102910291, "plano_nova_linha": 0.0066006600660066, "suporte_sem_sinal": 0.0006000600060005999, "sem_correspondencia": 0.0113011301130113}, "confidence": 0.6692, "input_tokens": 292, "latency_ms": 22.00595599998678} +{"id": "g0293-atendimento_humano-indireto_multiplo-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9990990009009991, "vas_cancelamento": 9.99999000001e-07, "reclamacao_atendimento": 9.999990000010002e-05, "sem_correspondencia": 0.0007999992000008001}, "confidence": 0.9946, "input_tokens": 146, "latency_ms": 21.467844000000014} +{"id": "g0293-atendimento_humano-indireto_multiplo-11-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"troca_numero": 9.99994000036e-07, "atendimento_humano": 0.00029999820001079997, "conta_debito_automatico_digital": 9.99994000036e-07, "reclamacao_atendimento": 9.99994000036e-07, "fidelidade_resgate": 0.9996940018359893, "roaming_pacote": 9.99994000036e-07, "suporte_sem_sinal": 9.99994000036e-07, "sem_correspondencia": 9.99994000036e-07}, "confidence": 0.9988, "input_tokens": 228, "latency_ms": 21.131232000016098} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"cancelamento_linha": 0.0053005300530053, "cadastro_atualizacao": 0.0031003100310031, "conta_vencimento": 0.0030003000300030005, "vas_cancelamento": 0.24112411241124113, "plano_consulta": 0.0055005500550055, "internet_problema_conexao": 0.4971497149714971, "troca_numero": 0.0030003000300030005, "vas_consulta": 0.012001200120012002, "roaming_pacote": 0.0046004600460046, "negociacao_religacao": 0.005200520052005201, "recarga_nao_creditada": 0.0033003300330033004, "sem_correspondencia": 0.21672167216721672}, "confidence": 0.4947, "input_tokens": 263, "latency_ms": 22.255059999992} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 9.99996000016e-07, "suporte_sem_sinal": 0.0002999988000048, "desconto_retencao": 0.33569865720537123, "roaming_cobranca": 0.00019999920000320003, "fidelidade_resgate": 0.0020999916000336, "negociacao_divida": 9.99996000016e-07, "roaming_duvida": 9.99996000016e-07, "suporte_chip_esim": 0.000499998000008, "negociacao_religacao": 0.000499998000008, "cancelamento_linha": 9.99996000016e-07, "recarga_nao_creditada": 0.0135999456002176, "sem_correspondencia": 0.6470974116103536}, "confidence": 0.7056, "input_tokens": 278, "latency_ms": 21.807185999989542} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.00020006001800540165, "vas_cancelamento": 0.0010003000900270082, "cancelamento_linha": 0.00030009002700810244, "parceiros_ofertas": 0.00020006001800540165, "reclamacao_atendimento": 0.0004001200360108033, "recarga_realizar": 0.00020006001800540165, "troca_numero": 0.00020006001800540165, "desconto_retencao": 0.00020006001800540165, "conta_vencimento": 0.00020006001800540165, "plano_nova_linha": 0.00020006001800540165, "vas_contratacao": 0.00020006001800540165, "sem_correspondencia": 0.9966990097029109}, "confidence": 0.9871, "input_tokens": 270, "latency_ms": 22.244008999990683} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"vas_cancelamento": 0.007300000000000003, "recarga_realizar": 0.0003000000000000001, "recarga_nao_creditada": 0.0017000000000000006, "conta_contestacao": 0.0010000000000000005, "conta_segunda_via": 0.5878000000000002, "plano_consulta": 0.0017000000000000006, "recarga_saldo": 0.002200000000000001, "conta_explicacao": 0.04380000000000001, "seguranca_perda_roubo": 0.00040000000000000013, "atendimento_humano": 0.0003000000000000001, "roaming_pacote": 0.0003000000000000001, "conta_pagamento_confirmacao": 0.0003000000000000001, "negociacao_religacao": 0.0005000000000000002, "suporte_sem_sinal": 0.0011000000000000005, "conta_debito_automatico_digital": 0.0003000000000000001, "sem_correspondencia": 0.3510000000000001}, "confidence": 0.6679, "input_tokens": 286, "latency_ms": 21.987507000005735} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.041904190419041906, "beneficios_consulta": 0.0011001100110011003, "suporte_chip_esim": 0.010301030103010301, "internet_problema_conexao": 0.6705670567056705, "recarga_saldo": 0.0027002700270027003, "suporte_configuracao": 0.007900790079007902, "reclamacao_atendimento": 0.005000500050005001, "sem_correspondencia": 0.2605260526052605}, "confidence": 0.5732, "input_tokens": 220, "latency_ms": 21.843009999997776} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.003499646535699894, "seguranca_perda_roubo": 0.0009998990101999696, "atendimento_humano": 9.998990101999696e-07, "sem_correspondencia": 0.9954994545550898}, "confidence": 0.9778, "input_tokens": 129, "latency_ms": 20.81711299999256} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0017, "recarga_realizar": 0.0246, "fidelidade_pontos": 0.0015, "sem_correspondencia": 0.9722}, "confidence": 0.8997, "input_tokens": 131, "latency_ms": 21.393582000001743} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0010000000000000002, "plano_consulta": 0.24710000000000001, "marketplace_pedido": 0.037500000000000006, "marketplace_compra": 0.031900000000000005, "recarga_realizar": 0.06570000000000001, "vas_contratacao": 0.018900000000000004, "vas_cancelamento": 0.014200000000000003, "sem_correspondencia": 0.5837000000000001}, "confidence": 0.4162, "input_tokens": 218, "latency_ms": 21.536637999986397} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"cancelamento_linha": 1.0000980096049412e-06, "conta_explicacao": 0.0018001764172888943, "suporte_configuracao": 0.9869967256791166, "internet_consumo": 0.00020001960192098827, "fidelidade_pontos": 0.0014001372134469178, "plano_troca": 0.00020001960192098827, "conta_vencimento": 1.0000980096049412e-06, "sem_correspondencia": 0.009400921290286449}, "confidence": 0.9607, "input_tokens": 216, "latency_ms": 21.008004999998775} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0006999300069993001, "seguranca_perda_roubo": 0.0008999100089991, "fidelidade_resgate": 0.0007999200079992001, "conta_segunda_via": 0.0005999400059994001, "roaming_cobranca": 0.0017998200179982, "plano_troca": 0.0005999400059994001, "suporte_chip_esim": 0.0005999400059994001, "sem_correspondencia": 0.994000599940006}, "confidence": 0.9772, "input_tokens": 233, "latency_ms": 23.118664999998373} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.024897510248975102, "bonus_nao_recebido": 0.1302869713028697, "recarga_realizar": 0.0952904709529047, "sem_correspondencia": 0.7495250474952505}, "confidence": 0.4248, "input_tokens": 141, "latency_ms": 21.003796999991664} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0115988401159884, "plano_nova_linha": 0.0024997500249975004, "internet_problema_conexao": 0.0006999300069993001, "sem_correspondencia": 0.9852014798520148}, "confidence": 0.9381, "input_tokens": 135, "latency_ms": 23.107952000003706} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"fidelidade_resgate": 0.0013003810116364093, "marketplace_pedido": 0.8559507935825196, "conta_pagamento_confirmacao": 1.0002930858741609e-06, "roaming_duvida": 1.0002930858741609e-06, "beneficios_consulta": 0.0001000293085874161, "cancelamento_linha": 0.0001000293085874161, "conta_debito_automatico_digital": 1.0002930858741609e-06, "vas_cancelamento": 0.001200351703048993, "roaming_cobranca": 1.0002930858741609e-06, "parceiros_ofertas": 0.09602813624391945, "cadastro_atualizacao": 1.0002930858741609e-06, "vas_contratacao": 1.0002930858741609e-06, "reclamacao_atendimento": 1.0002930858741609e-06, "conta_segunda_via": 0.00030008792576224826, "recarga_nao_creditada": 0.041912280298127345, "sem_correspondencia": 0.003100908566209899}, "confidence": 0.808, "input_tokens": 290, "latency_ms": 23.179776999995738} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"seguranca_perda_roubo": 1.0001900361068602e-06, "plano_troca": 1.0001900361068602e-06, "troca_numero": 1.0001900361068602e-06, "desconto_retencao": 1.0001900361068602e-06, "seguranca_fraude": 1.0001900361068602e-06, "recarga_realizar": 1.0001900361068602e-06, "atendimento_humano": 1.0001900361068602e-06, "vas_cancelamento": 0.00010001900361068603, "parceiros_ofertas": 0.9998899790960282, "roaming_duvida": 1.0001900361068602e-06, "conta_pagamento_confirmacao": 1.0001900361068602e-06, "sem_correspondencia": 1.0001900361068602e-06}, "confidence": 0.9989, "input_tokens": 268, "latency_ms": 23.166343000013967} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0008999100089991, "atendimento_humano": 0.0008999100089991, "beneficios_consulta": 0.000999900009999, "recarga_saldo": 0.000999900009999, "fidelidade_pontos": 0.004399560043995601, "bonus_nao_recebido": 0.000999900009999, "plano_consulta": 0.0077992200779922, "portabilidade": 0.0013998600139986002, "conta_debito_automatico_digital": 0.0010998900109989002, "parceiros_ofertas": 0.0007999200079992001, "roaming_pacote": 0.0093990600939906, "suporte_configuracao": 0.1481851814818518, "conta_pagamento_confirmacao": 0.0005999400059994001, "desconto_retencao": 0.0005999400059994001, "negociacao_divida": 0.0005999400059994001, "sem_correspondencia": 0.8203179682031797}, "confidence": 0.7765, "input_tokens": 294, "latency_ms": 22.70697800000221} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.008499150084991504, "recarga_realizar": 0.007699230076992303, "conta_vencimento": 0.006999300069993003, "internet_problema_conexao": 0.302069793020698, "fidelidade_pontos": 0.05689431056894312, "negociacao_divida": 0.0054994500549945015, "roaming_cobranca": 0.011398860113988604, "portabilidade": 0.04859514048595141, "vas_contratacao": 0.04569543045695431, "cadastro_atualizacao": 0.02859714028597141, "roaming_duvida": 0.010998900109989003, "cancelamento_linha": 0.10218978102189784, "atendimento_humano": 0.05869413058694132, "suporte_configuracao": 0.02159784021597841, "suporte_sem_sinal": 0.013298670132986704, "sem_correspondencia": 0.27127287271272876}, "confidence": 0.2607, "input_tokens": 293, "latency_ms": 22.628419999989546} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"roaming_duvida": 0.14341434143414344, "desconto_retencao": 0.0006000600060006001, "fidelidade_resgate": 0.007000700070007002, "bonus_nao_recebido": 0.00030003000300030005, "negociacao_religacao": 0.06370637063706372, "recarga_realizar": 0.3992399239923993, "suporte_sem_sinal": 0.0018001800180018005, "seguranca_perda_roubo": 0.00040004000400040016, "recarga_nao_creditada": 0.00030003000300030005, "vas_consulta": 0.0006000600060006001, "vas_contratacao": 0.00030003000300030005, "fidelidade_pontos": 0.0005000500050005002, "suporte_chip_esim": 0.00030003000300030005, "conta_segunda_via": 0.00030003000300030005, "plano_troca": 0.00030003000300030005, "sem_correspondencia": 0.38093809380938104}, "confidence": 0.5437, "input_tokens": 287, "latency_ms": 22.659007999976666} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 0.024397560243975606, "bonus_nao_recebido": 0.6481351864813518, "suporte_sem_sinal": 0.13588641135886412, "sem_correspondencia": 0.1915808419158084}, "confidence": 0.308, "input_tokens": 139, "latency_ms": 20.949572000006356} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.5688137627525506, "bonus_nao_recebido": 0.011902380476095221, "negociacao_divida": 0.0008001600320064014, "recarga_saldo": 0.006501300260052011, "reclamacao_atendimento": 0.16293258651730347, "internet_pacote_adicional": 0.0010002000400080016, "conta_debito_automatico_digital": 0.0008001600320064014, "parceiros_ofertas": 0.002400480096019204, "suporte_chip_esim": 0.0008001600320064014, "negociacao_religacao": 0.0021004200840168035, "recarga_realizar": 0.1832366473294659, "sem_correspondencia": 0.0587117423484697}, "confidence": 0.5044, "input_tokens": 283, "latency_ms": 22.43086300001096} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_explicacao": 0.009999000099990002, "vas_contratacao": 0.0478952104789521, "conta_segunda_via": 0.005599440055994401, "conta_vencimento": 0.0010998900109989002, "marketplace_pedido": 0.035996400359964, "suporte_configuracao": 0.4962503749625038, "plano_troca": 0.0011998800119988001, "sem_correspondencia": 0.4019598040195981}, "confidence": 0.4856, "input_tokens": 228, "latency_ms": 21.79006700001196} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.00029997000299970003, "vas_contratacao": 0.0006999300069993001, "conta_pagamento_confirmacao": 0.00029997000299970003, "fidelidade_pontos": 0.00029997000299970003, "negociacao_divida": 0.00029997000299970003, "roaming_cobranca": 0.0004999500049995, "plano_consulta": 0.00039996000399960006, "sem_correspondencia": 0.9972002799720028}, "confidence": 0.9885, "input_tokens": 229, "latency_ms": 21.77694299999189} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.010001000100010001, "conta_debito_automatico_digital": 0.010001000100010001, "negociacao_religacao": 0.21292129212921293, "roaming_cobranca": 0.0443044304430443, "internet_consumo": 0.0219021902190219, "conta_pagamento_confirmacao": 0.010001000100010001, "plano_consulta": 0.018201820182018203, "sem_correspondencia": 0.6726672667266727}, "confidence": 0.5051, "input_tokens": 223, "latency_ms": 22.51665600002184} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"negociacao_divida": 9.999970000090002e-07, "vas_contratacao": 0.9999970000090003, "cancelamento_linha": 9.999970000090002e-07, "sem_correspondencia": 9.999970000090002e-07}, "confidence": 1.0, "input_tokens": 128, "latency_ms": 20.3784409999912} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 9.999940000359997e-07, "vas_consulta": 9.999940000359997e-07, "marketplace_compra": 9.999940000359999e-05, "beneficios_consulta": 9.999940000359997e-07, "suporte_chip_esim": 9.999940000359997e-07, "troca_numero": 0.9998940006359962, "vas_cancelamento": 9.999940000359997e-07, "sem_correspondencia": 9.999940000359997e-07}, "confidence": 0.9996, "input_tokens": 217, "latency_ms": 23.179831999982525} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9852000000000001, "roaming_cobranca": 0.0026000000000000003, "cadastro_atualizacao": 0.0007000000000000001, "seguranca_perda_roubo": 0.00010000000000000002, "conta_vencimento": 0.00010000000000000002, "vas_consulta": 0.00020000000000000004, "troca_numero": 0.00020000000000000004, "roaming_pacote": 0.00010000000000000002, "vas_contratacao": 0.00020000000000000004, "recarga_realizar": 0.0008000000000000001, "plano_nova_linha": 0.0015000000000000002, "suporte_chip_esim": 0.0006000000000000001, "fidelidade_resgate": 0.00010000000000000002, "atendimento_humano": 0.00010000000000000002, "recarga_saldo": 0.00020000000000000004, "sem_correspondencia": 0.007300000000000001}, "confidence": 0.9632, "input_tokens": 301, "latency_ms": 22.60297800000899} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0060993900609939014, "internet_problema_conexao": 0.06029397060293971, "beneficios_consulta": 0.005699430056994301, "sem_correspondencia": 0.9279072092790721}, "confidence": 0.7843, "input_tokens": 143, "latency_ms": 21.319597999990947} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"beneficios_consulta": 0.0006998600279944012, "plano_consulta": 0.001199760047990402, "conta_contestacao": 0.0009998000399920018, "internet_pacote_adicional": 0.03729254149170167, "recarga_saldo": 0.0014997000599880027, "internet_problema_conexao": 0.686762647470506, "suporte_sem_sinal": 0.0017996400719856032, "suporte_chip_esim": 0.00549890021995601, "portabilidade": 0.013097380523895225, "parceiros_ofertas": 0.00019996000799840037, "roaming_pacote": 0.00019996000799840037, "desconto_retencao": 9.998000399920018e-05, "atendimento_humano": 9.998000399920018e-05, "internet_consumo": 0.23365326934613082, "conta_debito_automatico_digital": 0.001099780043991202, "sem_correspondencia": 0.01579684063187363}, "confidence": 0.6665, "input_tokens": 300, "latency_ms": 22.57191699999339} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.01, "recarga_nao_creditada": 0.0285, "conta_explicacao": 0.0309, "sem_correspondencia": 0.9306}, "confidence": 0.7678, "input_tokens": 152, "latency_ms": 19.933962000010297} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 0.0024, "suporte_configuracao": 0.2481, "fidelidade_pontos": 0.0025, "atendimento_humano": 0.3842, "marketplace_pedido": 0.0061, "internet_problema_conexao": 0.0159, "troca_numero": 0.0297, "sem_correspondencia": 0.3111}, "confidence": 0.3713, "input_tokens": 215, "latency_ms": 21.65730400000143} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.19416116776644674, "bonus_nao_recebido": 0.0009998000399920016, "vas_consulta": 0.005298940211957609, "marketplace_compra": 0.006398720255948811, "seguranca_fraude": 0.017196560687862426, "internet_consumo": 0.004199160167966407, "suporte_chip_esim": 0.002999400119976005, "portabilidade": 0.004499100179964007, "fidelidade_resgate": 0.09168166366726656, "reclamacao_atendimento": 0.001999600079984003, "roaming_pacote": 0.0023995200959808036, "desconto_retencao": 0.0003999200159968007, "cancelamento_linha": 0.0037992401519696063, "conta_debito_automatico_digital": 0.0016996600679864027, "plano_troca": 0.005598880223955209, "sem_correspondencia": 0.6566686662667467}, "confidence": 0.6012, "input_tokens": 298, "latency_ms": 22.952884000005724} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0087, "internet_problema_conexao": 0.1208, "vas_cancelamento": 0.0723, "cancelamento_linha": 0.0744, "vas_contratacao": 0.0033, "vas_consulta": 0.0357, "suporte_configuracao": 0.0064, "sem_correspondencia": 0.6784}, "confidence": 0.4647, "input_tokens": 220, "latency_ms": 22.21690999999737} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.04950495049504951, "internet_problema_conexao": 0.3988398839883988, "fidelidade_resgate": 0.11701170117011701, "sem_correspondencia": 0.43464346434643464}, "confidence": 0.1859, "input_tokens": 148, "latency_ms": 21.0066500000039} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_consulta": 0.007600000000000001, "vas_cancelamento": 0.23220000000000002, "atendimento_humano": 0.0019000000000000002, "roaming_pacote": 0.0009000000000000001, "conta_contestacao": 0.0013000000000000002, "suporte_sem_sinal": 0.6932000000000001, "plano_consulta": 0.0007000000000000001, "suporte_chip_esim": 0.008800000000000002, "fidelidade_resgate": 0.0024000000000000002, "recarga_nao_creditada": 0.023900000000000005, "recarga_realizar": 0.0004000000000000001, "negociacao_divida": 0.0005000000000000001, "recarga_saldo": 0.0005000000000000001, "seguranca_fraude": 0.0013000000000000002, "desconto_retencao": 0.0004000000000000001, "sem_correspondencia": 0.024000000000000004}, "confidence": 0.6684, "input_tokens": 295, "latency_ms": 22.85144100000025} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"conta_pagamento_confirmacao": 0.003999200159968006, "bonus_nao_recebido": 0.0004999000199960008, "conta_vencimento": 0.0010997800439912018, "fidelidade_resgate": 0.0004999000199960008, "atendimento_humano": 0.0004999000199960008, "plano_troca": 0.005198960207958408, "conta_contestacao": 0.0005998800239952009, "beneficios_consulta": 0.007198560287942412, "conta_explicacao": 0.0004999000199960008, "internet_consumo": 0.0008998200359928015, "cancelamento_linha": 0.0004999000199960008, "suporte_configuracao": 0.8660267946410718, "internet_pacote_adicional": 0.10717856428714258, "seguranca_perda_roubo": 0.0010997800439912018, "seguranca_fraude": 0.0020995800839832034, "sem_correspondencia": 0.0020995800839832034}, "confidence": 0.813, "input_tokens": 297, "latency_ms": 22.831464000006463} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0003, "atendimento_humano": 0.0046, "suporte_sem_sinal": 0.1412, "reclamacao_atendimento": 0.0003, "conta_debito_automatico_digital": 0.0007, "beneficios_consulta": 0.0007, "vas_consulta": 0.0008, "sem_correspondencia": 0.8514}, "confidence": 0.7792, "input_tokens": 224, "latency_ms": 21.36018400000239} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.8757, "recarga_realizar": 0.0008, "conta_contestacao": 0.0002, "cadastro_atualizacao": 0.0002, "conta_pagamento_confirmacao": 0.0001, "suporte_chip_esim": 0.0016, "marketplace_compra": 0.0314, "troca_numero": 0.0001, "internet_pacote_adicional": 0.0001, "plano_consulta": 0.0002, "bonus_nao_recebido": 0.0001, "sem_correspondencia": 0.0895}, "confidence": 0.8126, "input_tokens": 289, "latency_ms": 22.512602000006154} +{"id": "g0298-oos_fora_do_dominio-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.0025005001000200045, "parceiros_ofertas": 0.001600320064012803, "desconto_retencao": 0.0015003000600120027, "seguranca_fraude": 0.0009001800360072016, "seguranca_perda_roubo": 0.0006001200240048011, "negociacao_divida": 0.00020004000800160037, "internet_consumo": 0.006001200240048011, "conta_explicacao": 0.001700340068013603, "vas_cancelamento": 0.9411882376475297, "roaming_duvida": 0.0005001000200040009, "conta_pagamento_confirmacao": 0.00010002000400080019, "marketplace_compra": 0.03620724144828967, "beneficios_consulta": 0.00020004000800160037, "conta_debito_automatico_digital": 0.00040008001600320075, "troca_numero": 0.00040008001600320075, "sem_correspondencia": 0.006001200240048011}, "confidence": 0.8879, "input_tokens": 289, "latency_ms": 22.6158160000125} +{"id": "g0298-oos_fora_do_dominio-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.019, "suporte_configuracao": 0.2934, "conta_vencimento": 0.0141, "sem_correspondencia": 0.6735}, "confidence": 0.4508, "input_tokens": 141, "latency_ms": 20.588834999983874} +{"id": "g0298-oos_fora_do_dominio-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.04709529047095291, "recarga_nao_creditada": 0.07179282071792821, "recarga_realizar": 0.0091990800919908, "internet_pacote_adicional": 0.004999500049995001, "marketplace_pedido": 0.0030996900309969004, "fidelidade_resgate": 0.0027997200279972004, "roaming_pacote": 0.0027997200279972004, "conta_contestacao": 0.004299570042995701, "plano_nova_linha": 0.0027997200279972004, "internet_problema_conexao": 0.052094790520947905, "atendimento_humano": 0.0027997200279972004, "sem_correspondencia": 0.7962203779622038}, "confidence": 0.66, "input_tokens": 277, "latency_ms": 22.155088000005208} +{"id": "g0298-oos_fora_do_dominio-emocional-4-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_pacote": 0.004, "portabilidade": 0.0039, "reclamacao_atendimento": 0.7571, "conta_pagamento_confirmacao": 0.004, "marketplace_compra": 0.0042, "conta_contestacao": 0.0101, "vas_cancelamento": 0.2111, "sem_correspondencia": 0.0056}, "confidence": 0.6619, "input_tokens": 230, "latency_ms": 21.84137399999031} +{"id": "g0298-oos_fora_do_dominio-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.00019996000799840034, "parceiros_ofertas": 0.00019996000799840034, "conta_debito_automatico_digital": 0.00029994001199760045, "conta_pagamento_confirmacao": 0.00019996000799840034, "negociacao_religacao": 0.001299740051989602, "reclamacao_atendimento": 0.0004999000199960008, "cadastro_atualizacao": 0.00029994001199760045, "sem_correspondencia": 0.997000599880024}, "confidence": 0.9884, "input_tokens": 232, "latency_ms": 21.25704900001324} +{"id": "g0298-oos_fora_do_dominio-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0292, "conta_pagamento_confirmacao": 0.0038, "suporte_sem_sinal": 0.0175, "sem_correspondencia": 0.9495}, "confidence": 0.8239, "input_tokens": 157, "latency_ms": 21.52666199998521} +{"id": "g0298-oos_fora_do_dominio-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.8811881188118812, "recarga_nao_creditada": 0.0033003300330033004, "reclamacao_atendimento": 0.0351035103510351, "cancelamento_linha": 0.009100910091009102, "negociacao_religacao": 0.007300730073007301, "roaming_pacote": 0.0006000600060006, "roaming_cobranca": 0.0012001200120012, "vas_consulta": 0.021102110211021104, "conta_explicacao": 0.0037003700370037006, "internet_problema_conexao": 0.0025002500250025004, "negociacao_divida": 0.0006000600060006, "sem_correspondencia": 0.0343034303430343}, "confidence": 0.7678, "input_tokens": 289, "latency_ms": 22.51609699999335} +{"id": "g0298-oos_fora_do_dominio-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.3595999999999999, "suporte_configuracao": 0.008499999999999999, "marketplace_compra": 0.021399999999999995, "marketplace_pedido": 0.06499999999999999, "seguranca_perda_roubo": 0.14419999999999997, "recarga_nao_creditada": 0.061999999999999986, "cancelamento_linha": 0.08609999999999998, "conta_segunda_via": 0.006799999999999998, "cadastro_atualizacao": 0.007799999999999998, "plano_consulta": 0.010599999999999998, "portabilidade": 0.035899999999999994, "conta_pagamento_confirmacao": 0.006599999999999998, "plano_nova_linha": 0.009099999999999999, "vas_consulta": 0.009999999999999998, "bonus_nao_recebido": 0.006799999999999998, "sem_correspondencia": 0.15959999999999996}, "confidence": 0.2716, "input_tokens": 295, "latency_ms": 22.792307999992545} +{"id": "g0298-oos_fora_do_dominio-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.573957395739574, "conta_contestacao": 0.0010001000100010003, "troca_numero": 0.014901490149014904, "reclamacao_atendimento": 0.00040004000400040016, "bonus_nao_recebido": 0.0005000500050005002, "desconto_retencao": 0.0006000600060006001, "recarga_nao_creditada": 0.0012001200120012002, "atendimento_humano": 0.0005000500050005002, "conta_vencimento": 0.00040004000400040016, "suporte_configuracao": 0.015501550155015505, "vas_consulta": 0.02420242024202421, "vas_contratacao": 0.00040004000400040016, "roaming_cobranca": 0.0006000600060006001, "vas_cancelamento": 0.0006000600060006001, "plano_troca": 0.00040004000400040016, "sem_correspondencia": 0.3648364836483649}, "confidence": 0.6563, "input_tokens": 282, "latency_ms": 23.250236999984963} +{"id": "g0298-oos_fora_do_dominio-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.016501650165016504, "vas_consulta": 0.030403040304030408, "roaming_duvida": 0.0042004200420042, "roaming_cobranca": 0.0030003000300030005, "cadastro_atualizacao": 0.0020002000200020006, "conta_pagamento_confirmacao": 0.0012001200120012002, "plano_nova_linha": 0.685968596859686, "suporte_chip_esim": 0.03470347034703471, "portabilidade": 0.0039003900390039005, "roaming_pacote": 0.005500550055005501, "reclamacao_atendimento": 0.055005500550055014, "sem_correspondencia": 0.15761576157615761}, "confidence": 0.5528, "input_tokens": 283, "latency_ms": 22.57847399999946} +{"id": "g0298-oos_fora_do_dominio-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"beneficios_consulta": 0.0028002800280027998, "conta_contestacao": 0.9844984498449845, "bonus_nao_recebido": 0.0036003600360035998, "sem_correspondencia": 0.0091009100910091}, "confidence": 0.9314, "input_tokens": 145, "latency_ms": 22.094522999992705} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9804960780156878, "conta_debito_automatico_digital": 0.0006999972000111998, "portabilidade": 0.0016999932000271996, "fidelidade_resgate": 0.0012999948000207997, "plano_troca": 9.999960000159999e-05, "parceiros_ofertas": 0.00019999920000319998, "roaming_pacote": 9.999960000159999e-07, "conta_segunda_via": 9.999960000159999e-07, "suporte_configuracao": 0.008199967200131199, "marketplace_pedido": 0.00019999920000319998, "marketplace_compra": 0.0005999976000095998, "plano_consulta": 9.999960000159999e-05, "plano_nova_linha": 9.999960000159999e-07, "roaming_cobranca": 9.999960000159999e-05, "vas_contratacao": 9.999960000159999e-07, "sem_correspondencia": 0.006299974800100799}, "confidence": 0.9542, "input_tokens": 290, "latency_ms": 22.759578999995256} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.1028, "recarga_realizar": 0.0965, "recarga_saldo": 0.1094, "sem_correspondencia": 0.6913}, "confidence": 0.3099, "input_tokens": 136, "latency_ms": 20.11854899998866} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0132, "vas_cancelamento": 0.0136, "cancelamento_linha": 0.0128, "sem_correspondencia": 0.9604}, "confidence": 0.8485, "input_tokens": 133, "latency_ms": 20.733410000019603} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9758024197580242, "desconto_retencao": 0.0016998300169983002, "conta_explicacao": 0.0006999300069993001, "roaming_pacote": 0.0006999300069993001, "plano_consulta": 0.0008999100089991, "internet_consumo": 0.0034996500349965005, "roaming_cobranca": 0.0014998500149985001, "marketplace_pedido": 0.0017998200179982, "negociacao_religacao": 0.0008999100089991, "fidelidade_resgate": 0.0010998900109989002, "conta_segunda_via": 0.0006999300069993001, "sem_correspondencia": 0.0106989301069893}, "confidence": 0.9359, "input_tokens": 278, "latency_ms": 22.548242999988588} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_chip_esim": 0.0038, "atendimento_humano": 0.1164, "internet_problema_conexao": 0.3275, "roaming_cobranca": 0.004, "recarga_realizar": 0.0034, "fidelidade_pontos": 0.0079, "parceiros_ofertas": 0.2773, "internet_consumo": 0.039, "cadastro_atualizacao": 0.0096, "negociacao_divida": 0.0119, "seguranca_perda_roubo": 0.005, "sem_correspondencia": 0.1942}, "confidence": 0.3396, "input_tokens": 274, "latency_ms": 22.359913000002507} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"bonus_nao_recebido": 0.18228177182281774, "recarga_saldo": 9.999000099990004e-05, "conta_vencimento": 9.999000099990004e-05, "marketplace_pedido": 0.008499150084991504, "negociacao_divida": 0.00019998000199980009, "fidelidade_pontos": 0.020597940205979406, "plano_consulta": 0.0002999700029997001, "plano_troca": 9.999000099990004e-05, "plano_nova_linha": 9.999000099990004e-05, "conta_contestacao": 0.6877312268773124, "internet_consumo": 0.0007999200079992003, "beneficios_consulta": 0.0014998500149985005, "suporte_chip_esim": 9.999000099990004e-05, "conta_explicacao": 0.09309069093090694, "troca_numero": 9.999000099990004e-05, "sem_correspondencia": 0.004399560043995602}, "confidence": 0.6544, "input_tokens": 287, "latency_ms": 23.942796000000044} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9181081891810822, "marketplace_compra": 0.00019998000199980009, "recarga_nao_creditada": 0.0019998000199980006, "plano_nova_linha": 9.999000099990004e-05, "recarga_realizar": 9.999000099990004e-05, "portabilidade": 9.999000099990004e-05, "cancelamento_linha": 0.07189281071892813, "desconto_retencao": 0.004299570042995702, "plano_troca": 9.999000099990004e-05, "suporte_chip_esim": 9.999000099990004e-05, "roaming_pacote": 9.999000099990004e-05, "sem_correspondencia": 0.002899710028997101}, "confidence": 0.8685, "input_tokens": 292, "latency_ms": 22.36451900000702} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9913968947229488, "roaming_pacote": 9.99896010814875e-07, "internet_consumo": 0.0016998232183852878, "conta_vencimento": 9.99896010814875e-07, "fidelidade_resgate": 9.998960108148752e-05, "fidelidade_pontos": 9.99896010814875e-07, "conta_segunda_via": 9.998960108148752e-05, "bonus_nao_recebido": 0.0002999688032444625, "suporte_configuracao": 9.998960108148752e-05, "recarga_saldo": 9.99896010814875e-07, "recarga_nao_creditada": 0.0002999688032444625, "sem_correspondencia": 0.005999376064889251}, "confidence": 0.977, "input_tokens": 279, "latency_ms": 22.564357000021573} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0109, "beneficios_consulta": 0.0214, "portabilidade": 0.1059, "plano_consulta": 0.0113, "suporte_sem_sinal": 0.0292, "conta_debito_automatico_digital": 0.0063, "conta_pagamento_confirmacao": 0.0042, "sem_correspondencia": 0.8108}, "confidence": 0.6403, "input_tokens": 223, "latency_ms": 22.059170999995104} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.03830383038303829, "seguranca_fraude": 0.34163416341634156, "suporte_chip_esim": 0.07860786078607859, "plano_troca": 0.0864086408640864, "conta_pagamento_confirmacao": 0.034903490349034894, "negociacao_divida": 0.03380338033803379, "suporte_configuracao": 0.03380338033803379, "sem_correspondencia": 0.3525352535253524}, "confidence": 0.2223, "input_tokens": 247, "latency_ms": 22.151219000022593} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "fidelidade_resgate", "probabilities": {"vas_contratacao": 0.0169, "recarga_nao_creditada": 0.0037, "desconto_retencao": 0.0069, "vas_consulta": 0.4152, "marketplace_pedido": 0.0116, "fidelidade_resgate": 0.4442, "suporte_configuracao": 0.0035, "sem_correspondencia": 0.098}, "confidence": 0.4476, "input_tokens": 216, "latency_ms": 23.05748699998844} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.8775489804078369, "conta_segunda_via": 0.0034986005597760898, "reclamacao_atendimento": 9.996001599360257e-05, "bonus_nao_recebido": 9.996001599360257e-05, "plano_nova_linha": 9.996001599360257e-05, "plano_consulta": 9.996001599360257e-05, "negociacao_religacao": 0.009896041583366655, "vas_cancelamento": 0.0026989204318272693, "internet_problema_conexao": 9.996001599360257e-05, "roaming_pacote": 9.996001599360257e-05, "vas_contratacao": 0.005797680927628948, "roaming_duvida": 9.996001599360257e-05, "seguranca_perda_roubo": 0.017692922830867656, "conta_debito_automatico_digital": 0.0029988004798080768, "atendimento_humano": 9.996001599360257e-05, "sem_correspondencia": 0.07906837265093963}, "confidence": 0.8125, "input_tokens": 288, "latency_ms": 22.192173999997067} +{"id": "g0306-oos_outra_empresa-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9688031196880315, "conta_explicacao": 0.0009999000099990003, "conta_contestacao": 0.0004999500049995001, "plano_consulta": 0.002199780021997801, "troca_numero": 0.002499750024997501, "portabilidade": 0.0012998700129987003, "negociacao_religacao": 0.0011998800119988003, "sem_correspondencia": 0.022497750224977506}, "confidence": 0.9175, "input_tokens": 216, "latency_ms": 21.138874000001806} +{"id": "g0306-oos_outra_empresa-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.0074, "conta_vencimento": 0.2353, "negociacao_religacao": 0.2554, "sem_correspondencia": 0.5019}, "confidence": 0.2271, "input_tokens": 133, "latency_ms": 20.661821000004466} +{"id": "g0306-oos_outra_empresa-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.0008999100089991, "cancelamento_linha": 0.99000099990001, "roaming_pacote": 0.0008999100089991, "sem_correspondencia": 0.0081991800819918}, "confidence": 0.9556, "input_tokens": 129, "latency_ms": 23.307531999989806} +{"id": "g0306-oos_outra_empresa-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9537000000000001, "suporte_chip_esim": 0.0031000000000000003, "negociacao_divida": 0.0004000000000000001, "sem_correspondencia": 0.042800000000000005}, "confidence": 0.8551, "input_tokens": 152, "latency_ms": 20.156285000012986} +{"id": "g0306-oos_outra_empresa-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0014998500149985001, "conta_debito_automatico_digital": 0.0014998500149985001, "recarga_nao_creditada": 0.0026997300269973002, "internet_consumo": 0.006899310068993101, "seguranca_fraude": 0.06919308069193081, "seguranca_perda_roubo": 0.1257874212578742, "conta_contestacao": 0.0028997100289971, "suporte_chip_esim": 0.0016998300169983002, "portabilidade": 0.0022997700229977, "fidelidade_pontos": 0.0014998500149985001, "marketplace_compra": 0.007699230076992301, "sem_correspondencia": 0.7763223677632237}, "confidence": 0.6779, "input_tokens": 293, "latency_ms": 22.27228500001388} +{"id": "g0306-oos_outra_empresa-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.10751075107510748, "conta_pagamento_confirmacao": 0.013001300130012997, "marketplace_compra": 0.5721572157215721, "fidelidade_resgate": 0.013001300130012997, "negociacao_divida": 0.0126012601260126, "conta_segunda_via": 0.012301230123012298, "recarga_realizar": 0.012301230123012298, "marketplace_pedido": 0.11441144114411439, "vas_consulta": 0.017301730173017296, "seguranca_fraude": 0.0683068306830683, "suporte_chip_esim": 0.013001300130012997, "sem_correspondencia": 0.044104410441044094}, "confidence": 0.3838, "input_tokens": 294, "latency_ms": 22.288992999989432} +{"id": "g0306-oos_outra_empresa-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"recarga_realizar": 9.999910000809991e-07, "beneficios_consulta": 9.999910000809991e-07, "vas_contratacao": 9.999910000809991e-07, "conta_segunda_via": 9.999910000809991e-07, "portabilidade": 9.999910000809991e-07, "seguranca_fraude": 0.9985910126808858, "internet_problema_conexao": 9.999910000809991e-07, "negociacao_divida": 9.999910000809991e-07, "cancelamento_linha": 9.999910000809991e-07, "internet_pacote_adicional": 9.999910000809991e-07, "fidelidade_resgate": 0.0011999892000971988, "sem_correspondencia": 0.00019999820001619984}, "confidence": 0.9954, "input_tokens": 282, "latency_ms": 23.71847399999183} +{"id": "g0306-oos_outra_empresa-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 9.999860001959969e-07, "internet_problema_conexao": 0.9998860015959773, "roaming_cobranca": 9.999860001959969e-07, "roaming_pacote": 9.999860001959969e-07, "suporte_configuracao": 9.999860001959969e-07, "conta_pagamento_confirmacao": 9.999860001959969e-07, "suporte_chip_esim": 9.999860001959969e-07, "internet_consumo": 9.999860001959969e-07, "roaming_duvida": 9.999860001959969e-07, "plano_troca": 9.999860001959969e-07, "seguranca_perda_roubo": 9.999860001959969e-07, "conta_segunda_via": 9.999860001959969e-07, "bonus_nao_recebido": 9.999860001959969e-07, "conta_contestacao": 9.999860001959969e-07, "vas_cancelamento": 9.99986000195997e-05, "sem_correspondencia": 9.999860001959969e-07}, "confidence": 0.9994, "input_tokens": 296, "latency_ms": 22.392888999974048} +{"id": "g0306-oos_outra_empresa-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"troca_numero": 0.0005999982000053999, "marketplace_pedido": 0.9946970159089521, "plano_nova_linha": 0.00019999940000179996, "fidelidade_resgate": 9.999970000089998e-07, "cadastro_atualizacao": 9.999970000089998e-07, "vas_cancelamento": 0.0015999952000143997, "conta_debito_automatico_digital": 9.999970000089998e-07, "atendimento_humano": 9.999970000089998e-05, "conta_segunda_via": 9.999970000089998e-05, "seguranca_perda_roubo": 0.0002999991000026999, "bonus_nao_recebido": 9.999970000089998e-05, "sem_correspondencia": 0.0022999931000206994}, "confidence": 0.9834, "input_tokens": 280, "latency_ms": 21.60988999997926} +{"id": "g0306-oos_outra_empresa-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"vas_cancelamento": 0.0667, "suporte_sem_sinal": 0.0024, "plano_consulta": 0.0046, "seguranca_fraude": 0.0929, "marketplace_compra": 0.7812, "desconto_retencao": 0.008, "recarga_nao_creditada": 0.0157, "sem_correspondencia": 0.0285}, "confidence": 0.5966, "input_tokens": 233, "latency_ms": 21.70868299998574} +{"id": "g0306-oos_outra_empresa-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.00020000000000000006, "reclamacao_atendimento": 0.9943000000000002, "negociacao_divida": 0.00010000000000000003, "cancelamento_linha": 0.00030000000000000003, "roaming_pacote": 0.00020000000000000006, "bonus_nao_recebido": 0.00010000000000000003, "troca_numero": 0.00010000000000000003, "conta_debito_automatico_digital": 0.00010000000000000003, "fidelidade_pontos": 0.00020000000000000006, "internet_consumo": 0.00020000000000000006, "marketplace_pedido": 0.00020000000000000006, "sem_correspondencia": 0.004000000000000001}, "confidence": 0.9829, "input_tokens": 271, "latency_ms": 22.247939999999744} +{"id": "g0306-oos_outra_empresa-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0008, "internet_consumo": 0.0095, "plano_consulta": 0.0023, "sem_correspondencia": 0.9874}, "confidence": 0.9448, "input_tokens": 138, "latency_ms": 21.150446999996575} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 326, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0958904109589041, "negociacao_religacao": 0.10868913108689132, "recarga_nao_creditada": 0.10868913108689132, "sem_correspondencia": 0.6867313268673132}, "confidence": 0.3037, "input_tokens": 207, "latency_ms": 21.565125999984502} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 265, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.0002, "fidelidade_pontos": 0.0005, "internet_problema_conexao": 0.9538, "conta_vencimento": 0.0001, "roaming_cobranca": 0.0005, "conta_contestacao": 0.0016, "roaming_pacote": 0.0001, "sem_correspondencia": 0.0432}, "confidence": 0.9027, "input_tokens": 251, "latency_ms": 21.723971999989544} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 280, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.42624262426242626, "internet_pacote_adicional": 0.0056005600560056, "plano_nova_linha": 0.0054005400540054005, "sem_correspondencia": 0.5627562756275627}, "confidence": 0.463, "input_tokens": 185, "latency_ms": 21.77520100002539} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 270, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.992200779922008, "negociacao_divida": 0.00019998000199980009, "cadastro_atualizacao": 0.00019998000199980009, "vas_contratacao": 0.004999500049995002, "recarga_saldo": 0.00019998000199980009, "cancelamento_linha": 0.0002999700029997001, "suporte_sem_sinal": 0.0004999500049995001, "beneficios_consulta": 0.00019998000199980009, "conta_segunda_via": 0.00019998000199980009, "marketplace_compra": 0.0002999700029997001, "fidelidade_resgate": 0.00019998000199980009, "sem_correspondencia": 0.0004999500049995001}, "confidence": 0.9776, "input_tokens": 322, "latency_ms": 24.295025000014903} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.011396581025692293, "vas_consulta": 0.002399280215935219, "recarga_nao_creditada": 0.015595321403578926, "seguranca_fraude": 0.021993401979406177, "negociacao_divida": 0.002399280215935219, "recarga_saldo": 0.002399280215935219, "atendimento_humano": 0.005098470458862342, "recarga_realizar": 0.005898230530840748, "fidelidade_pontos": 0.002399280215935219, "suporte_sem_sinal": 0.002399280215935219, "roaming_cobranca": 0.002399280215935219, "parceiros_ofertas": 0.008097570728781365, "negociacao_religacao": 0.0024992502249325203, "marketplace_compra": 0.01969409177246826, "reclamacao_atendimento": 0.0045986204138758376, "sem_correspondencia": 0.8907327801659503}, "confidence": 0.783, "input_tokens": 338, "latency_ms": 22.691250999997692} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.03329667033296671, "bonus_nao_recebido": 0.034396560343965606, "vas_consulta": 0.032296770322967704, "sem_correspondencia": 0.9000099990001}, "confidence": 0.6864, "input_tokens": 183, "latency_ms": 21.307999000015343} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 222, "length_bucket": "longo"}, "pred": "conta_segunda_via", "probabilities": {"plano_consulta": 0.008100000000000001, "internet_pacote_adicional": 0.0015000000000000002, "suporte_chip_esim": 0.005200000000000001, "conta_explicacao": 0.03590000000000001, "conta_debito_automatico_digital": 0.0018000000000000002, "negociacao_divida": 0.0015000000000000002, "cadastro_atualizacao": 0.0012000000000000001, "troca_numero": 0.0039000000000000003, "negociacao_religacao": 0.005300000000000001, "seguranca_perda_roubo": 0.010900000000000002, "recarga_saldo": 0.0023000000000000004, "conta_contestacao": 0.009400000000000002, "conta_segunda_via": 0.47300000000000003, "conta_pagamento_confirmacao": 0.0013000000000000002, "recarga_realizar": 0.0012000000000000001, "sem_correspondencia": 0.43750000000000006}, "confidence": 0.5983, "input_tokens": 325, "latency_ms": 22.638751000016555} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 269, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_pagamento_confirmacao": 0.15033006601320265, "internet_consumo": 0.020204040808161634, "recarga_nao_creditada": 0.005301060212042409, "internet_pacote_adicional": 0.005301060212042409, "recarga_realizar": 0.00630126025205041, "roaming_pacote": 0.005501100220044009, "conta_explicacao": 0.005001000200040008, "plano_troca": 0.005001000200040008, "suporte_sem_sinal": 0.7459491898379677, "suporte_configuracao": 0.005201040208041609, "marketplace_pedido": 0.010502100420084018, "sem_correspondencia": 0.03540708141628326}, "confidence": 0.6196, "input_tokens": 329, "latency_ms": 24.265737999996873} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 199, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"conta_contestacao": 9.999900000999991e-07, "roaming_pacote": 9.999900000999991e-07, "troca_numero": 9.999900000999991e-07, "suporte_chip_esim": 9.999900000999991e-07, "portabilidade": 9.999900000999991e-07, "marketplace_compra": 0.009999900000999993, "negociacao_divida": 9.999900000999991e-07, "recarga_nao_creditada": 9.999900000999991e-07, "plano_nova_linha": 9.999900000999991e-07, "desconto_retencao": 0.9899901000989991, "conta_segunda_via": 9.999900000999991e-07, "sem_correspondencia": 9.999900000999991e-07}, "confidence": 0.9773, "input_tokens": 302, "latency_ms": 22.438674999989416} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.0021004200840168026, "fidelidade_resgate": 0.0009001800360072012, "internet_problema_conexao": 0.139627925585117, "vas_cancelamento": 0.0007001400280056009, "internet_pacote_adicional": 0.32856571314262845, "atendimento_humano": 0.005601120224044807, "suporte_sem_sinal": 0.0007001400280056009, "cancelamento_linha": 0.0010002000400080014, "internet_consumo": 0.08791758351670333, "plano_nova_linha": 0.0006001200240048007, "recarga_nao_creditada": 0.0006001200240048007, "seguranca_fraude": 0.004600920184036806, "recarga_saldo": 0.0006001200240048007, "conta_pagamento_confirmacao": 0.0007001400280056009, "parceiros_ofertas": 0.0006001200240048007, "sem_correspondencia": 0.42518503700740135}, "confidence": 0.5196, "input_tokens": 328, "latency_ms": 22.137578000013036} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 249, "length_bucket": "longo"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.5138513851385139, "marketplace_pedido": 0.005700570057005701, "parceiros_ofertas": 0.005200520052005201, "atendimento_humano": 0.0215021502150215, "roaming_duvida": 0.0026002600260026003, "conta_explicacao": 0.41294129412941294, "recarga_saldo": 0.0013001300130013002, "vas_contratacao": 0.0009000900090009, "suporte_configuracao": 0.0009000900090009, "negociacao_religacao": 0.0215021502150215, "portabilidade": 0.0019001900190019003, "sem_correspondencia": 0.011701170117011701}, "confidence": 0.5853, "input_tokens": 327, "latency_ms": 22.46881099998177} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 287, "length_bucket": "longo"}, "pred": "internet_consumo", "probabilities": {"marketplace_pedido": 0.06319368063193681, "cadastro_atualizacao": 0.011698830116988301, "plano_consulta": 0.014498550144985502, "roaming_pacote": 0.013698630136986302, "internet_consumo": 0.3013698630136986, "internet_problema_conexao": 0.20707929207079293, "reclamacao_atendimento": 0.2722727727227277, "sem_correspondencia": 0.1161883811618838}, "confidence": 0.212, "input_tokens": 264, "latency_ms": 23.47277699999495} +{"id": "g0311-oos_outra_empresa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"recarga_realizar": 0.0002, "troca_numero": 0.0002, "roaming_duvida": 0.9929, "sem_correspondencia": 0.0067}, "confidence": 0.9683, "input_tokens": 151, "latency_ms": 21.112386999988075} +{"id": "g0311-oos_outra_empresa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 142, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"conta_vencimento": 0.023502350235023506, "desconto_retencao": 0.9006900690069007, "suporte_configuracao": 0.014901490149014903, "sem_correspondencia": 0.060906090609060916}, "confidence": 0.7002, "input_tokens": 165, "latency_ms": 20.82055700000751} +{"id": "g0311-oos_outra_empresa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.1341, "marketplace_compra": 0.2353, "conta_contestacao": 0.0921, "sem_correspondencia": 0.5385}, "confidence": 0.1612, "input_tokens": 176, "latency_ms": 20.005975999993098} +{"id": "g0311-oos_outra_empresa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.1692, "reclamacao_atendimento": 0.0594, "atendimento_humano": 0.4745, "sem_correspondencia": 0.2969}, "confidence": 0.1469, "input_tokens": 146, "latency_ms": 20.603566000005458} +{"id": "g0311-oos_outra_empresa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"troca_numero": 9.99986000195997e-07, "cancelamento_linha": 9.99986000195997e-07, "marketplace_pedido": 0.9997860029959579, "roaming_pacote": 9.99986000195997e-07, "bonus_nao_recebido": 9.99986000195997e-07, "plano_consulta": 9.99986000195997e-07, "suporte_chip_esim": 9.99986000195997e-07, "roaming_cobranca": 9.99986000195997e-07, "conta_pagamento_confirmacao": 9.99986000195997e-07, "roaming_duvida": 9.99986000195997e-07, "conta_contestacao": 9.99986000195997e-07, "internet_consumo": 9.99986000195997e-07, "marketplace_compra": 9.99986000195997e-07, "conta_segunda_via": 0.00019999720003919941, "plano_troca": 9.99986000195997e-07, "sem_correspondencia": 9.99986000195997e-07}, "confidence": 0.9994, "input_tokens": 307, "latency_ms": 23.124655999993138} +{"id": "g0311-oos_outra_empresa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_cancelamento": 0.1364272854570914, "plano_troca": 0.001400280056011202, "negociacao_religacao": 0.0015003000600120023, "cancelamento_linha": 0.1897379475895179, "beneficios_consulta": 0.001400280056011202, "plano_nova_linha": 0.0017003400680136024, "conta_segunda_via": 0.001400280056011202, "conta_vencimento": 0.001400280056011202, "recarga_saldo": 0.001400280056011202, "suporte_chip_esim": 0.001400280056011202, "atendimento_humano": 0.5788157631526304, "sem_correspondencia": 0.08341668333666732}, "confidence": 0.5221, "input_tokens": 293, "latency_ms": 23.0806179999945} +{"id": "g0311-oos_outra_empresa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.2181, "cadastro_atualizacao": 0.0423, "vas_consulta": 0.3224, "sem_correspondencia": 0.4172}, "confidence": 0.1376, "input_tokens": 157, "latency_ms": 21.03513699998416} +{"id": "g0311-oos_outra_empresa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"bonus_nao_recebido": 0.003700000000000001, "recarga_nao_creditada": 0.007600000000000002, "internet_consumo": 0.12240000000000002, "conta_contestacao": 0.0013000000000000002, "troca_numero": 0.05050000000000002, "internet_problema_conexao": 0.4376000000000001, "plano_nova_linha": 0.0011000000000000003, "suporte_chip_esim": 0.0012000000000000001, "negociacao_religacao": 0.054800000000000015, "roaming_duvida": 0.028600000000000007, "atendimento_humano": 0.13160000000000002, "cadastro_atualizacao": 0.0011000000000000003, "recarga_realizar": 0.0012000000000000001, "vas_cancelamento": 0.040100000000000004, "marketplace_pedido": 0.10970000000000003, "sem_correspondencia": 0.0075000000000000015}, "confidence": 0.3498, "input_tokens": 300, "latency_ms": 23.231658000014477} +{"id": "g0311-oos_outra_empresa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 123, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.3337333733373337, "internet_consumo": 0.33893389338933894, "plano_troca": 0.0374037403740374, "sem_correspondencia": 0.2899289928992899}, "confidence": 0.1236, "input_tokens": 177, "latency_ms": 21.18086199999425} +{"id": "g0311-oos_outra_empresa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_saldo": 0.0005, "troca_numero": 0.0004, "portabilidade": 0.0047, "seguranca_fraude": 0.011, "negociacao_divida": 0.0016, "plano_nova_linha": 0.0002, "marketplace_compra": 0.0022, "roaming_pacote": 0.0002, "bonus_nao_recebido": 0.0009, "conta_pagamento_confirmacao": 0.0001, "seguranca_perda_roubo": 0.1712, "atendimento_humano": 0.0004, "suporte_sem_sinal": 0.0001, "reclamacao_atendimento": 0.8042, "marketplace_pedido": 0.0012, "sem_correspondencia": 0.0011}, "confidence": 0.7789, "input_tokens": 297, "latency_ms": 23.01010499999734} +{"id": "g0311-oos_outra_empresa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"internet_consumo": 0.0126, "conta_contestacao": 0.0066, "conta_explicacao": 0.0159, "seguranca_fraude": 0.0186, "recarga_saldo": 0.0049, "conta_vencimento": 0.0047, "plano_consulta": 0.0049, "bonus_nao_recebido": 0.0047, "atendimento_humano": 0.005, "negociacao_divida": 0.8263, "recarga_realizar": 0.0049, "sem_correspondencia": 0.0909}, "confidence": 0.6947, "input_tokens": 305, "latency_ms": 22.63805299998012} +{"id": "g0311-oos_outra_empresa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.004101230369110733, "cadastro_atualizacao": 0.0006001800540162048, "internet_problema_conexao": 0.36781034310293087, "conta_vencimento": 0.0005001500450135041, "conta_debito_automatico_digital": 0.0017005101530459135, "bonus_nao_recebido": 0.0005001500450135041, "recarga_nao_creditada": 0.0013003901170351103, "internet_pacote_adicional": 0.0013003901170351103, "conta_segunda_via": 0.0007002100630189057, "marketplace_pedido": 0.0019005701710513153, "suporte_sem_sinal": 0.001600480144043213, "parceiros_ofertas": 0.0005001500450135041, "roaming_pacote": 0.0005001500450135041, "desconto_retencao": 0.0005001500450135041, "seguranca_fraude": 0.284185255576673, "sem_correspondencia": 0.33229968990697206}, "confidence": 0.5693, "input_tokens": 306, "latency_ms": 22.847841999976026} +{"id": "g0313-oos_conversa-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.001700340068013603, "bonus_nao_recebido": 0.0004000800160032008, "conta_contestacao": 0.00030006001200240054, "fidelidade_resgate": 0.00030006001200240054, "recarga_realizar": 0.00030006001200240054, "internet_pacote_adicional": 0.03840768153630727, "conta_pagamento_confirmacao": 0.00030006001200240054, "plano_consulta": 0.0008001600320064016, "roaming_pacote": 0.00030006001200240054, "internet_problema_conexao": 0.9078815763152633, "plano_troca": 0.00030006001200240054, "conta_segunda_via": 0.00030006001200240054, "recarga_saldo": 0.00030006001200240054, "portabilidade": 0.00030006001200240054, "internet_consumo": 0.018503700740148035, "sem_correspondencia": 0.02960592118423686}, "confidence": 0.8435, "input_tokens": 289, "latency_ms": 22.77893099997641} +{"id": "g0313-oos_conversa-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"negociacao_religacao": 0.019298070192980705, "recarga_nao_creditada": 0.0093990600939906, "atendimento_humano": 0.0164983501649835, "bonus_nao_recebido": 0.023997600239976002, "suporte_sem_sinal": 0.05699430056994301, "vas_contratacao": 0.06829317068293171, "conta_contestacao": 0.0034996500349965005, "suporte_chip_esim": 0.14908509149085092, "beneficios_consulta": 0.0072992700729927005, "marketplace_pedido": 0.0058994100589941, "seguranca_fraude": 0.4486551344865513, "suporte_configuracao": 0.09549045095490451, "conta_explicacao": 0.0201979802019798, "negociacao_divida": 0.0021997800219978004, "recarga_saldo": 0.0038996100389961, "sem_correspondencia": 0.06929307069293071}, "confidence": 0.3234, "input_tokens": 294, "latency_ms": 23.138310999996747} +{"id": "g0313-oos_conversa-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_pacote_adicional": 0.0004000400040004001, "vas_contratacao": 0.6542654265426543, "suporte_chip_esim": 0.00030003000300030005, "bonus_nao_recebido": 0.00020002000200020005, "fidelidade_resgate": 0.020102010201020103, "cancelamento_linha": 0.08380838083808381, "desconto_retencao": 0.00020002000200020005, "sem_correspondencia": 0.24072407240724075}, "confidence": 0.5595, "input_tokens": 230, "latency_ms": 22.258488000005627} +{"id": "g0313-oos_conversa-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.0332, "desconto_retencao": 0.0126, "parceiros_ofertas": 0.0526, "plano_troca": 0.0149, "fidelidade_resgate": 0.0138, "bonus_nao_recebido": 0.0027, "recarga_saldo": 0.0026, "negociacao_divida": 0.0025, "reclamacao_atendimento": 0.362, "roaming_duvida": 0.008, "roaming_cobranca": 0.0116, "internet_pacote_adicional": 0.0271, "roaming_pacote": 0.0034, "suporte_configuracao": 0.0221, "beneficios_consulta": 0.0027, "sem_correspondencia": 0.4282}, "confidence": 0.4482, "input_tokens": 292, "latency_ms": 22.680882000003066} +{"id": "g0313-oos_conversa-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.3727, "internet_consumo": 0.0353, "internet_problema_conexao": 0.007, "vas_cancelamento": 0.0419, "vas_consulta": 0.1046, "fidelidade_pontos": 0.3716, "suporte_configuracao": 0.0071, "atendimento_humano": 0.0103, "suporte_chip_esim": 0.0132, "negociacao_religacao": 0.0033, "conta_segunda_via": 0.0029, "reclamacao_atendimento": 0.005, "suporte_sem_sinal": 0.0046, "recarga_saldo": 0.0062, "marketplace_compra": 0.0049, "sem_correspondencia": 0.0094}, "confidence": 0.4283, "input_tokens": 294, "latency_ms": 22.69410400000993} +{"id": "g0313-oos_conversa-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"conta_pagamento_confirmacao": 0.0005000000000000001, "vas_cancelamento": 0.008000000000000002, "atendimento_humano": 0.8862000000000001, "beneficios_consulta": 0.0005000000000000001, "portabilidade": 0.013700000000000002, "suporte_configuracao": 0.0068000000000000005, "parceiros_ofertas": 0.0005000000000000001, "internet_pacote_adicional": 0.015700000000000002, "negociacao_divida": 0.0005000000000000001, "desconto_retencao": 0.0005000000000000001, "internet_problema_conexao": 0.05820000000000001, "sem_correspondencia": 0.008900000000000002}, "confidence": 0.7868, "input_tokens": 272, "latency_ms": 21.707118999984232} +{"id": "g0313-oos_conversa-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.1507849215078492, "plano_consulta": 0.1472852714728527, "roaming_duvida": 0.008299170082991702, "vas_consulta": 0.09699030096990302, "internet_consumo": 0.11968803119688032, "recarga_saldo": 0.004899510048995101, "negociacao_religacao": 0.0040995900409959, "sem_correspondencia": 0.46795320467953205}, "confidence": 0.2828, "input_tokens": 212, "latency_ms": 21.77794400000721} +{"id": "g0313-oos_conversa-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.0064, "vas_contratacao": 0.003, "recarga_nao_creditada": 0.0499, "sem_correspondencia": 0.9407}, "confidence": 0.8147, "input_tokens": 141, "latency_ms": 20.587366000000884} +{"id": "g0313-oos_conversa-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.0225, "bonus_nao_recebido": 0.047, "internet_pacote_adicional": 0.0763, "sem_correspondencia": 0.8542}, "confidence": 0.596, "input_tokens": 141, "latency_ms": 20.669510999994145} +{"id": "g0313-oos_conversa-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.1139, "vas_cancelamento": 0.0211, "suporte_sem_sinal": 0.0169, "sem_correspondencia": 0.8481}, "confidence": 0.6123, "input_tokens": 149, "latency_ms": 20.686573000006092} +{"id": "g0313-oos_conversa-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"seguranca_perda_roubo": 0.006600660066006602, "suporte_sem_sinal": 0.018901890189018906, "roaming_pacote": 0.0011001100110011005, "marketplace_compra": 0.009600960096009602, "plano_nova_linha": 0.476947694769477, "seguranca_fraude": 0.013501350135013504, "marketplace_pedido": 0.009300930093009302, "negociacao_religacao": 0.002200220022002201, "internet_pacote_adicional": 0.0015001500150015005, "reclamacao_atendimento": 0.3892389238923893, "desconto_retencao": 0.0020002000200020006, "sem_correspondencia": 0.06910691069106911}, "confidence": 0.516, "input_tokens": 281, "latency_ms": 22.489175000004025} +{"id": "g0313-oos_conversa-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.1252874712528747, "vas_consulta": 0.1608839116088391, "troca_numero": 0.014998500149985002, "sem_correspondencia": 0.6988301169883011}, "confidence": 0.3742, "input_tokens": 133, "latency_ms": 20.983032999993156} +{"id": "g0316-oos_conversa-emocional-4-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"plano_nova_linha": 9.99985000224997e-07, "suporte_configuracao": 9.99985000224997e-07, "fidelidade_resgate": 9.99985000224997e-07, "marketplace_pedido": 9.99985000224997e-07, "bonus_nao_recebido": 9.99985000224997e-07, "vas_cancelamento": 9.99985000224997e-07, "roaming_duvida": 9.99985000224997e-07, "conta_debito_automatico_digital": 9.99985000224997e-07, "reclamacao_atendimento": 9.99985000224997e-07, "suporte_sem_sinal": 9.99985000224997e-07, "atendimento_humano": 0.9999850002249969, "conta_explicacao": 9.99985000224997e-07, "recarga_nao_creditada": 9.99985000224997e-07, "negociacao_religacao": 9.99985000224997e-07, "fidelidade_pontos": 9.99985000224997e-07, "sem_correspondencia": 9.99985000224997e-07}, "confidence": 1.0, "input_tokens": 291, "latency_ms": 22.726376000008486} +{"id": "g0316-oos_conversa-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.0101989801019898, "conta_contestacao": 0.0010998900109989, "marketplace_compra": 0.2721727827217278, "roaming_duvida": 0.0066993300669933, "plano_troca": 0.0007999200079991999, "negociacao_divida": 0.0007999200079991999, "recarga_saldo": 0.0007999200079991999, "recarga_nao_creditada": 0.010698930106989298, "troca_numero": 0.0007999200079991999, "cadastro_atualizacao": 0.0012998700129986998, "conta_segunda_via": 0.0007999200079991999, "bonus_nao_recebido": 0.0007999200079991999, "roaming_pacote": 0.0007999200079991999, "suporte_sem_sinal": 0.0034996500349964996, "fidelidade_resgate": 0.004499550044995499, "sem_correspondencia": 0.6842315768423156}, "confidence": 0.6962, "input_tokens": 279, "latency_ms": 22.679147999980387} +{"id": "g0316-oos_conversa-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_realizar": 1.000192036871079e-06, "negociacao_religacao": 1.000192036871079e-06, "internet_problema_conexao": 0.988989886058123, "roaming_duvida": 1.000192036871079e-06, "atendimento_humano": 0.00010001920368710792, "beneficios_consulta": 1.000192036871079e-06, "conta_debito_automatico_digital": 1.000192036871079e-06, "conta_contestacao": 1.000192036871079e-06, "seguranca_fraude": 0.0011002112405581871, "troca_numero": 0.0003000576110613237, "bonus_nao_recebido": 0.00010001920368710792, "roaming_pacote": 0.00010001920368710792, "portabilidade": 1.000192036871079e-06, "marketplace_compra": 1.000192036871079e-06, "internet_consumo": 0.00860165151709128, "sem_correspondencia": 0.0007001344258097553}, "confidence": 0.9741, "input_tokens": 281, "latency_ms": 22.795114000018657} +{"id": "g0316-oos_conversa-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0045, "suporte_sem_sinal": 0.2563, "vas_contratacao": 0.006, "beneficios_consulta": 0.0031, "roaming_duvida": 0.0152, "seguranca_fraude": 0.0331, "plano_consulta": 0.0134, "suporte_chip_esim": 0.0177, "reclamacao_atendimento": 0.1486, "seguranca_perda_roubo": 0.0082, "roaming_pacote": 0.0037, "sem_correspondencia": 0.4902}, "confidence": 0.4284, "input_tokens": 275, "latency_ms": 22.814036999989185} +{"id": "g0316-oos_conversa-emocional-4-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.19118088191180882, "atendimento_humano": 0.6028397160283971, "recarga_nao_creditada": 0.0006999300069993001, "negociacao_divida": 0.00029997000299970003, "conta_segunda_via": 0.00029997000299970003, "suporte_sem_sinal": 0.004199580041995801, "reclamacao_atendimento": 0.1150884911508849, "plano_nova_linha": 0.0031996800319968005, "internet_consumo": 0.0045995400459954, "fidelidade_resgate": 0.0006999300069993001, "roaming_cobranca": 0.0007999200079992001, "sem_correspondencia": 0.0760923907609239}, "confidence": 0.536, "input_tokens": 270, "latency_ms": 22.74761099999978} +{"id": "g0316-oos_conversa-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 18, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.1561, "cancelamento_linha": 0.4826, "cadastro_atualizacao": 0.0017, "fidelidade_resgate": 0.001, "marketplace_pedido": 0.0034, "recarga_nao_creditada": 0.0106, "negociacao_divida": 0.0009, "suporte_sem_sinal": 0.0264, "roaming_pacote": 0.0048, "bonus_nao_recebido": 0.0025, "reclamacao_atendimento": 0.0023, "suporte_configuracao": 0.0093, "portabilidade": 0.0106, "plano_troca": 0.0009, "parceiros_ofertas": 0.001, "sem_correspondencia": 0.2859}, "confidence": 0.5143, "input_tokens": 279, "latency_ms": 22.91417199998591} +{"id": "g0316-oos_conversa-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.027605521104220845, "conta_explicacao": 0.027605521104220845, "plano_troca": 0.027605521104220845, "plano_consulta": 0.05081016203240648, "cadastro_atualizacao": 0.027605521104220845, "roaming_duvida": 0.027605521104220845, "conta_pagamento_confirmacao": 0.028505701140228046, "sem_correspondencia": 0.7826565313062612}, "confidence": 0.5477, "input_tokens": 226, "latency_ms": 22.04498400001853} +{"id": "g0316-oos_conversa-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.6106221244248851, "negociacao_divida": 0.01240248049609922, "recarga_nao_creditada": 0.03120624124824965, "conta_segunda_via": 0.012002400480096018, "parceiros_ofertas": 0.012002400480096018, "negociacao_religacao": 0.01240248049609922, "marketplace_compra": 0.10402080416083216, "sem_correspondencia": 0.20534106821364273}, "confidence": 0.4299, "input_tokens": 221, "latency_ms": 21.785373999989588} +{"id": "g0316-oos_conversa-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0065, "cancelamento_linha": 0.0073, "conta_segunda_via": 0.0067, "sem_correspondencia": 0.9795}, "confidence": 0.9117, "input_tokens": 134, "latency_ms": 20.570600000013428} +{"id": "g0316-oos_conversa-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"plano_consulta": 0.11876437068879334, "recarga_nao_creditada": 0.0010996700989703088, "parceiros_ofertas": 0.0006997900629811055, "portabilidade": 0.0022993102069379183, "cancelamento_linha": 0.7387783664900528, "internet_consumo": 0.004798560431870437, "internet_problema_conexao": 0.04898530440867739, "fidelidade_pontos": 0.0006997900629811055, "conta_pagamento_confirmacao": 0.0006997900629811055, "vas_consulta": 0.006398080575827251, "conta_vencimento": 0.0005998200539838047, "sem_correspondencia": 0.0761771468559432}, "confidence": 0.6303, "input_tokens": 276, "latency_ms": 22.03179500000374} +{"id": "g0316-oos_conversa-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.13271327132713273, "vas_consulta": 0.0744074407440744, "roaming_cobranca": 0.38403840384038407, "sem_correspondencia": 0.40884088408840885}, "confidence": 0.1383, "input_tokens": 126, "latency_ms": 20.725728000002164} +{"id": "g0316-oos_conversa-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"suporte_sem_sinal": 0.31693661267746454, "cancelamento_linha": 0.5649870025994802, "seguranca_fraude": 0.0004999000199960008, "troca_numero": 0.026394721055788842, "reclamacao_atendimento": 0.0026994601079784043, "conta_explicacao": 0.0013997200559888023, "recarga_nao_creditada": 0.0003999200159968007, "roaming_duvida": 0.0006998600279944011, "negociacao_religacao": 0.00029994001199760045, "internet_problema_conexao": 0.07158568286342731, "conta_vencimento": 0.0006998600279944011, "roaming_pacote": 0.00029994001199760045, "roaming_cobranca": 0.00029994001199760045, "fidelidade_pontos": 0.001299740051989602, "suporte_configuracao": 0.0026994601079784043, "sem_correspondencia": 0.008798240351929614}, "confidence": 0.6082, "input_tokens": 281, "latency_ms": 22.543695999985403} +{"id": "g0318-oos_conversa-indireto_multiplo-6-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.0009000000000000002, "vas_contratacao": 0.006900000000000002, "suporte_chip_esim": 0.006600000000000002, "reclamacao_atendimento": 0.0011000000000000003, "seguranca_fraude": 0.9199000000000003, "cadastro_atualizacao": 0.0015000000000000005, "conta_explicacao": 0.003700000000000001, "conta_segunda_via": 0.007100000000000002, "seguranca_perda_roubo": 0.010400000000000001, "fidelidade_pontos": 0.011500000000000002, "suporte_sem_sinal": 0.005400000000000001, "conta_vencimento": 0.00040000000000000013, "plano_consulta": 0.005900000000000002, "portabilidade": 0.0034000000000000007, "marketplace_pedido": 0.0011000000000000003, "sem_correspondencia": 0.014200000000000004}, "confidence": 0.83, "input_tokens": 287, "latency_ms": 22.41466600000308} +{"id": "g0318-oos_conversa-indireto_multiplo-6-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9625037496250377, "cadastro_atualizacao": 0.0004999500049995001, "conta_debito_automatico_digital": 9.999000099990004e-05, "internet_problema_conexao": 0.006399360063993603, "vas_contratacao": 0.00019998000199980009, "vas_consulta": 0.0006999300069993002, "roaming_cobranca": 9.999000099990004e-05, "beneficios_consulta": 0.00019998000199980009, "roaming_duvida": 0.0007999200079992003, "plano_troca": 9.999000099990004e-05, "roaming_pacote": 9.999000099990004e-05, "portabilidade": 9.999000099990004e-05, "internet_consumo": 0.02339766023397661, "desconto_retencao": 9.999000099990004e-05, "vas_cancelamento": 0.0006999300069993002, "sem_correspondencia": 0.003999600039996001}, "confidence": 0.9253, "input_tokens": 285, "latency_ms": 22.354381000013746} +{"id": "g0318-oos_conversa-indireto_multiplo-6-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.012002304442452953, "suporte_sem_sinal": 0.0003000576110613238, "fidelidade_resgate": 1.0001920368710792e-06, "conta_segunda_via": 1.0001920368710792e-06, "vas_consulta": 1.0001920368710792e-06, "internet_problema_conexao": 0.0002000384073742159, "negociacao_religacao": 1.0001920368710792e-06, "cadastro_atualizacao": 1.0001920368710792e-06, "negociacao_divida": 1.0001920368710792e-06, "desconto_retencao": 1.0001920368710792e-06, "conta_explicacao": 1.0001920368710792e-06, "sem_correspondencia": 0.9874895980028165}, "confidence": 0.9713, "input_tokens": 272, "latency_ms": 21.426026999989745} +{"id": "g0318-oos_conversa-indireto_multiplo-6-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.16561656165616562, "suporte_chip_esim": 0.0195019501950195, "fidelidade_resgate": 0.0167016701670167, "beneficios_consulta": 0.006000600060006001, "parceiros_ofertas": 0.0058005800580058, "vas_cancelamento": 0.010901090109010901, "conta_debito_automatico_digital": 0.024602460246024603, "vas_consulta": 0.008000800080008, "suporte_sem_sinal": 0.0101010101010101, "negociacao_religacao": 0.014201420142014202, "marketplace_compra": 0.0619061906190619, "cadastro_atualizacao": 0.0055005500550055, "plano_consulta": 0.0062006200620062, "seguranca_perda_roubo": 0.0306030603060306, "conta_contestacao": 0.0055005500550055, "sem_correspondencia": 0.6088608860886089}, "confidence": 0.4736, "input_tokens": 292, "latency_ms": 22.342732999987902} +{"id": "g0318-oos_conversa-indireto_multiplo-6-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.0211, "suporte_sem_sinal": 0.2266, "beneficios_consulta": 0.0573, "roaming_pacote": 0.0198, "desconto_retencao": 0.049, "bonus_nao_recebido": 0.0629, "plano_troca": 0.0198, "sem_correspondencia": 0.5435}, "confidence": 0.3315, "input_tokens": 209, "latency_ms": 21.609408000017538} +{"id": "g0318-oos_conversa-indireto_multiplo-6-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"recarga_realizar": 0.002, "conta_vencimento": 0.0024, "suporte_configuracao": 0.0046, "atendimento_humano": 0.7792, "desconto_retencao": 0.0033, "recarga_nao_creditada": 0.0175, "plano_consulta": 0.007, "internet_pacote_adicional": 0.0044, "plano_nova_linha": 0.0021, "plano_troca": 0.0017, "vas_consulta": 0.0258, "internet_problema_conexao": 0.0076, "marketplace_pedido": 0.0086, "bonus_nao_recebido": 0.0083, "conta_contestacao": 0.0171, "sem_correspondencia": 0.1084}, "confidence": 0.6606, "input_tokens": 290, "latency_ms": 22.413022000023375} +{"id": "g0318-oos_conversa-indireto_multiplo-6-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9542908581716345, "cancelamento_linha": 0.004300860172034408, "suporte_sem_sinal": 0.0005001000200040009, "desconto_retencao": 0.0005001000200040009, "vas_cancelamento": 0.007501500300060014, "marketplace_compra": 0.0006001200240048011, "plano_troca": 0.0005001000200040009, "conta_debito_automatico_digital": 0.0005001000200040009, "troca_numero": 0.001800360072014403, "vas_contratacao": 0.0008001600320064015, "suporte_configuracao": 0.0012002400480096021, "recarga_nao_creditada": 0.0006001200240048011, "conta_pagamento_confirmacao": 0.0006001200240048011, "conta_segunda_via": 0.0005001000200040009, "fidelidade_pontos": 0.001100220044008802, "sem_correspondencia": 0.024704940988197643}, "confidence": 0.9054, "input_tokens": 281, "latency_ms": 22.418181000006143} +{"id": "g0318-oos_conversa-indireto_multiplo-6-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.31603160316031603, "negociacao_divida": 0.0249024902490249, "conta_pagamento_confirmacao": 0.0156015601560156, "sem_correspondencia": 0.6434643464346435}, "confidence": 0.4195, "input_tokens": 142, "latency_ms": 20.460250000013502} +{"id": "g0318-oos_conversa-indireto_multiplo-6-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_realizar": 0.013598640135986398, "conta_debito_automatico_digital": 0.0007999200079991999, "suporte_chip_esim": 0.0012998700129986998, "seguranca_fraude": 0.028097190280971896, "roaming_cobranca": 0.011198880111988798, "conta_segunda_via": 0.0005999400059993998, "roaming_duvida": 0.016498350164983498, "conta_explicacao": 0.0006999300069992999, "reclamacao_atendimento": 0.8957104289571042, "fidelidade_resgate": 0.0006999300069992999, "roaming_pacote": 0.011098890110988899, "plano_nova_linha": 0.0016998300169982997, "vas_contratacao": 0.0020997900209979, "desconto_retencao": 0.0005999400059993998, "seguranca_perda_roubo": 0.005799420057994199, "sem_correspondencia": 0.009499050094990498}, "confidence": 0.7995, "input_tokens": 289, "latency_ms": 22.244685000003983} +{"id": "g0318-oos_conversa-indireto_multiplo-6-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.04310862172434487, "cancelamento_linha": 0.016903380676135223, "negociacao_religacao": 0.0030006001200240046, "portabilidade": 0.021004200840168033, "recarga_nao_creditada": 0.005001000200040008, "roaming_pacote": 0.0024004800960192034, "vas_cancelamento": 0.01640328065613123, "desconto_retencao": 0.0024004800960192034, "internet_consumo": 0.20584116823364673, "conta_pagamento_confirmacao": 0.0035007001400280055, "reclamacao_atendimento": 0.14622924584916983, "recarga_realizar": 0.002500500100020004, "beneficios_consulta": 0.004100820164032807, "suporte_sem_sinal": 0.03550710142028405, "fidelidade_pontos": 0.009801960392078415, "sem_correspondencia": 0.4822964592918584}, "confidence": 0.4208, "input_tokens": 287, "latency_ms": 22.290484999984983} +{"id": "g0318-oos_conversa-indireto_multiplo-6-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 15, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0016, "atendimento_humano": 0.2672, "conta_pagamento_confirmacao": 0.0015, "suporte_sem_sinal": 0.0394, "roaming_pacote": 0.0047, "recarga_realizar": 0.0017, "conta_debito_automatico_digital": 0.0015, "sem_correspondencia": 0.6824}, "confidence": 0.6121, "input_tokens": 214, "latency_ms": 21.77860300000134} +{"id": "g0318-oos_conversa-indireto_multiplo-6-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"portabilidade": 0.00010002000400080017, "reclamacao_atendimento": 0.9952990598119624, "conta_segunda_via": 0.00010002000400080017, "cadastro_atualizacao": 0.0004000800160032007, "roaming_pacote": 0.00010002000400080017, "seguranca_perda_roubo": 0.0003000600120024005, "conta_debito_automatico_digital": 0.00010002000400080017, "sem_correspondencia": 0.0036007201440288058}, "confidence": 0.9829, "input_tokens": 228, "latency_ms": 21.580684000014116} +{"id": "g0320-oos_conversa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.1006, "recarga_nao_creditada": 0.0064, "recarga_realizar": 0.0034, "plano_troca": 0.0034, "fidelidade_pontos": 0.0033, "troca_numero": 0.0033, "conta_segunda_via": 0.0034, "conta_debito_automatico_digital": 0.0035, "cadastro_atualizacao": 0.0033, "beneficios_consulta": 0.0033, "suporte_configuracao": 0.0034, "sem_correspondencia": 0.8627}, "confidence": 0.7734, "input_tokens": 276, "latency_ms": 22.016068999988647} +{"id": "g0320-oos_conversa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 17, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.0058994100589941, "parceiros_ofertas": 0.00019998000199980003, "bonus_nao_recebido": 0.00019998000199980003, "suporte_chip_esim": 0.0005999400059994001, "fidelidade_resgate": 0.00019998000199980003, "recarga_nao_creditada": 0.00019998000199980003, "recarga_saldo": 0.00019998000199980003, "conta_vencimento": 0.00019998000199980003, "internet_pacote_adicional": 0.0008999100089991, "cancelamento_linha": 0.9856014398560144, "conta_contestacao": 0.00019998000199980003, "sem_correspondencia": 0.005599440055994401}, "confidence": 0.9616, "input_tokens": 271, "latency_ms": 22.2243380000009} +{"id": "g0320-oos_conversa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0031993601279744054, "conta_pagamento_confirmacao": 0.002599480103979204, "troca_numero": 0.014197160567886424, "atendimento_humano": 0.09718056388722256, "cancelamento_linha": 0.11187762447510498, "marketplace_pedido": 0.011597680463907217, "seguranca_fraude": 0.1991601679664067, "conta_contestacao": 0.0037992401519696063, "portabilidade": 0.008998200359928014, "negociacao_divida": 0.0026994601079784043, "fidelidade_pontos": 0.0026994601079784043, "sem_correspondencia": 0.5419916016796641}, "confidence": 0.4503, "input_tokens": 265, "latency_ms": 22.29929899999661} +{"id": "g0320-oos_conversa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"cadastro_atualizacao": 0.046004600460046, "conta_segunda_via": 0.0052005200520052, "conta_explicacao": 0.5954595459545954, "recarga_nao_creditada": 0.011601160116011599, "fidelidade_resgate": 0.2104210421042104, "conta_pagamento_confirmacao": 0.005000500050005, "recarga_realizar": 0.005000500050005, "sem_correspondencia": 0.1213121312131213}, "confidence": 0.4391, "input_tokens": 226, "latency_ms": 21.904280999990533} +{"id": "g0320-oos_conversa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"bonus_nao_recebido": 0.0009000900090008998, "seguranca_perda_roubo": 0.007700770077007699, "cancelamento_linha": 0.9786978697869785, "vas_consulta": 0.0056005600560055996, "conta_pagamento_confirmacao": 0.0007000700070006999, "suporte_sem_sinal": 0.0020002000200019998, "troca_numero": 0.0007000700070006999, "sem_correspondencia": 0.0037003700370036997}, "confidence": 0.9338, "input_tokens": 210, "latency_ms": 21.787133000003678} +{"id": "g0320-oos_conversa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.0004000000000000001, "cancelamento_linha": 0.9847000000000001, "fidelidade_resgate": 0.00010000000000000002, "negociacao_divida": 0.00010000000000000002, "seguranca_perda_roubo": 0.0013000000000000002, "bonus_nao_recebido": 0.00020000000000000004, "parceiros_ofertas": 0.00010000000000000002, "internet_pacote_adicional": 0.0058000000000000005, "vas_contratacao": 0.0021000000000000003, "roaming_duvida": 0.0007000000000000001, "negociacao_religacao": 0.00030000000000000003, "sem_correspondencia": 0.004200000000000001}, "confidence": 0.958, "input_tokens": 265, "latency_ms": 22.2554880000132} +{"id": "g0320-oos_conversa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.007900790079007902, "cadastro_atualizacao": 0.010201020102010202, "suporte_configuracao": 0.10381038103810382, "sem_correspondencia": 0.8780878087808781}, "confidence": 0.6865, "input_tokens": 132, "latency_ms": 20.840021999987357} +{"id": "g0320-oos_conversa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 9, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_explicacao": 0.0006000000000000001, "vas_cancelamento": 0.9690000000000001, "internet_pacote_adicional": 0.0029000000000000002, "vas_consulta": 0.0004000000000000001, "marketplace_compra": 0.00030000000000000003, "fidelidade_pontos": 0.00010000000000000002, "fidelidade_resgate": 0.00010000000000000002, "vas_contratacao": 0.00020000000000000004, "plano_nova_linha": 0.0020000000000000005, "roaming_cobranca": 0.00010000000000000002, "recarga_nao_creditada": 0.0034000000000000002, "desconto_retencao": 0.00010000000000000002, "conta_pagamento_confirmacao": 0.00010000000000000002, "troca_numero": 0.00010000000000000002, "cancelamento_linha": 0.0026000000000000003, "sem_correspondencia": 0.018000000000000002}, "confidence": 0.9336, "input_tokens": 276, "latency_ms": 22.449638000011873} +{"id": "g0320-oos_conversa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"suporte_sem_sinal": 0.010197960407918417, "roaming_duvida": 0.0031993601279744054, "recarga_saldo": 0.0006998600279944011, "roaming_cobranca": 0.009298140371925615, "marketplace_compra": 0.001299740051989602, "cancelamento_linha": 0.7366526694661069, "suporte_chip_esim": 0.0020995800839832034, "plano_troca": 0.0006998600279944011, "negociacao_divida": 0.0006998600279944011, "seguranca_fraude": 0.004799040191961607, "atendimento_humano": 0.06638672265546891, "bonus_nao_recebido": 0.0015996800639872027, "negociacao_religacao": 0.0021995600879824036, "portabilidade": 0.0032993401319736052, "conta_pagamento_confirmacao": 0.0005998800239952009, "sem_correspondencia": 0.15626874625074985}, "confidence": 0.6708, "input_tokens": 290, "latency_ms": 22.625636000014993} +{"id": "g0320-oos_conversa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.0020997900209979003, "portabilidade": 0.029897010298970104, "internet_consumo": 0.012498750124987502, "roaming_cobranca": 0.0164983501649835, "marketplace_pedido": 0.0020997900209979003, "conta_vencimento": 0.001999800019998, "seguranca_fraude": 0.6546345365463453, "cadastro_atualizacao": 0.0031996800319968005, "conta_explicacao": 0.0038996100389961, "conta_debito_automatico_digital": 0.001999800019998, "recarga_nao_creditada": 0.0029997000299970002, "sem_correspondencia": 0.26817318268173185}, "confidence": 0.6114, "input_tokens": 277, "latency_ms": 22.34484900000666} +{"id": "g0320-oos_conversa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0369, "internet_pacote_adicional": 0.2297, "roaming_cobranca": 0.0369, "sem_correspondencia": 0.6965}, "confidence": 0.3989, "input_tokens": 126, "latency_ms": 21.011225999984617} +{"id": "g0320-oos_conversa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.0030990702789163256, "marketplace_pedido": 0.013695891232630215, "conta_segunda_via": 0.004898530440867741, "troca_numero": 0.0029991002699190253, "bonus_nao_recebido": 0.004298710386883936, "internet_consumo": 0.23263021093671904, "conta_explicacao": 0.020893731880435872, "conta_vencimento": 0.0029991002699190253, "roaming_duvida": 0.025592322303309014, "recarga_nao_creditada": 0.21773467959612122, "vas_contratacao": 0.0033989803059082282, "parceiros_ofertas": 0.0029991002699190253, "vas_cancelamento": 0.054883534939518155, "internet_problema_conexao": 0.26372088373487956, "plano_consulta": 0.0030990702789163256, "sem_correspondencia": 0.1430570828751375}, "confidence": 0.3329, "input_tokens": 280, "latency_ms": 21.970065999994404} +{"id": "g0321-oos_desabafo-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"bonus_nao_recebido": 0.0048, "fidelidade_pontos": 0.0049, "internet_problema_conexao": 0.8925, "sem_correspondencia": 0.0978}, "confidence": 0.7256, "input_tokens": 141, "latency_ms": 20.56602400000429} +{"id": "g0321-oos_desabafo-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"suporte_sem_sinal": 0.06810681068106811, "marketplace_pedido": 0.007800780078007801, "vas_consulta": 0.06350635063506352, "internet_consumo": 0.30243024302430244, "fidelidade_pontos": 0.03880388038803881, "bonus_nao_recebido": 0.004500450045004501, "portabilidade": 0.022602260226022602, "plano_troca": 0.0031003100310031005, "parceiros_ofertas": 0.019701970197019702, "fidelidade_resgate": 0.027502750275027507, "roaming_duvida": 0.009700970097009702, "roaming_pacote": 0.0025002500250025004, "cadastro_atualizacao": 0.0020002000200020006, "seguranca_fraude": 0.05650565056505651, "recarga_nao_creditada": 0.13241324132413243, "sem_correspondencia": 0.23882388238823887}, "confidence": 0.2669, "input_tokens": 290, "latency_ms": 22.46538599999326} +{"id": "g0321-oos_desabafo-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.6618, "recarga_nao_creditada": 0.0176, "marketplace_pedido": 0.0104, "sem_correspondencia": 0.3102}, "confidence": 0.4555, "input_tokens": 129, "latency_ms": 20.568435000001273} +{"id": "g0321-oos_desabafo-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.116, "cancelamento_linha": 0.0611, "plano_consulta": 0.0484, "sem_correspondencia": 0.7745}, "confidence": 0.448, "input_tokens": 126, "latency_ms": 20.759309999988318} +{"id": "g0321-oos_desabafo-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"beneficios_consulta": 0.0223, "recarga_nao_creditada": 0.0196, "negociacao_religacao": 0.5145, "fidelidade_pontos": 0.0179, "vas_consulta": 0.0184, "plano_troca": 0.0324, "vas_cancelamento": 0.0268, "sem_correspondencia": 0.3481}, "confidence": 0.4109, "input_tokens": 215, "latency_ms": 21.67208800000253} +{"id": "g0321-oos_desabafo-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 0.0003000300030003001, "plano_nova_linha": 0.9305930593059308, "cadastro_atualizacao": 0.0003000300030003001, "seguranca_perda_roubo": 0.0019001900190019007, "negociacao_religacao": 0.0003000300030003001, "suporte_chip_esim": 0.0012001200120012004, "portabilidade": 0.0005000500050005003, "negociacao_divida": 0.00020002000200020008, "troca_numero": 0.00020002000200020008, "plano_consulta": 0.0005000500050005003, "conta_segunda_via": 0.00020002000200020008, "sem_correspondencia": 0.06380638063806382}, "confidence": 0.886, "input_tokens": 272, "latency_ms": 21.49083899999482} +{"id": "g0321-oos_desabafo-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"suporte_chip_esim": 0.1849, "portabilidade": 0.0167, "conta_contestacao": 0.0321, "plano_consulta": 0.0073, "recarga_realizar": 0.0088, "recarga_nao_creditada": 0.0311, "vas_contratacao": 0.2449, "roaming_pacote": 0.0771, "seguranca_perda_roubo": 0.1332, "marketplace_pedido": 0.0068, "seguranca_fraude": 0.0649, "sem_correspondencia": 0.1922}, "confidence": 0.1889, "input_tokens": 281, "latency_ms": 22.132955999978776} +{"id": "g0321-oos_desabafo-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"portabilidade": 0.0417958204179582, "seguranca_fraude": 0.9369063093690632, "suporte_sem_sinal": 0.003999600039996, "internet_pacote_adicional": 0.0036996300369963007, "reclamacao_atendimento": 0.0031996800319968005, "vas_consulta": 0.0018998100189981002, "roaming_cobranca": 0.0018998100189981002, "sem_correspondencia": 0.0065993400659934}, "confidence": 0.8504, "input_tokens": 222, "latency_ms": 21.61963300000025} +{"id": "g0321-oos_desabafo-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 0.0206979302069793, "beneficios_consulta": 0.0117988201179882, "vas_cancelamento": 0.7804219578042195, "sem_correspondencia": 0.1870812918708129}, "confidence": 0.5387, "input_tokens": 136, "latency_ms": 19.90186799997673} +{"id": "g0321-oos_desabafo-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0037003700370037006, "internet_problema_conexao": 0.049004900490049005, "suporte_chip_esim": 0.010901090109010901, "sem_correspondencia": 0.9363936393639364}, "confidence": 0.7984, "input_tokens": 132, "latency_ms": 20.654891999981828} +{"id": "g0321-oos_desabafo-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.11079999999999997, "vas_contratacao": 0.13159999999999997, "internet_consumo": 0.24969999999999995, "plano_troca": 0.06509999999999999, "vas_consulta": 0.09929999999999997, "recarga_saldo": 0.018699999999999998, "marketplace_pedido": 0.06719999999999998, "sem_correspondencia": 0.25759999999999994}, "confidence": 0.101, "input_tokens": 214, "latency_ms": 21.80683599999611} +{"id": "g0321-oos_desabafo-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"desconto_retencao": 0.10138986101389859, "vas_cancelamento": 0.5701429857014297, "conta_pagamento_confirmacao": 0.006399360063993599, "roaming_duvida": 0.055994400559943994, "fidelidade_pontos": 0.0065993400659933995, "fidelidade_resgate": 0.024097590240975898, "bonus_nao_recebido": 0.1061893810618938, "sem_correspondencia": 0.1291870812918708}, "confidence": 0.3405, "input_tokens": 237, "latency_ms": 21.84990400002107} +{"id": "g0323-oos_desabafo-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.8097000000000001, "negociacao_divida": 0.022200000000000004, "fidelidade_resgate": 0.04270000000000001, "parceiros_ofertas": 0.04080000000000001, "negociacao_religacao": 0.028000000000000004, "marketplace_compra": 0.025500000000000002, "suporte_chip_esim": 0.007500000000000001, "sem_correspondencia": 0.023600000000000003}, "confidence": 0.5963, "input_tokens": 234, "latency_ms": 21.98070800000096} +{"id": "g0323-oos_desabafo-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0030006001200240046, "reclamacao_atendimento": 0.2474494898979796, "plano_troca": 0.003100620124024805, "roaming_cobranca": 0.006901380276055211, "internet_pacote_adicional": 0.003100620124024805, "conta_debito_automatico_digital": 0.0034006801360272052, "vas_cancelamento": 0.03520704140828166, "conta_explicacao": 0.0035007001400280055, "seguranca_fraude": 0.27365473094618925, "atendimento_humano": 0.033006601320264055, "conta_segunda_via": 0.0030006001200240046, "plano_consulta": 0.0030006001200240046, "cadastro_atualizacao": 0.003100620124024805, "roaming_duvida": 0.0030006001200240046, "fidelidade_resgate": 0.0030006001200240046, "sem_correspondencia": 0.3725745149029806}, "confidence": 0.454, "input_tokens": 291, "latency_ms": 22.77958400000557} +{"id": "g0323-oos_desabafo-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"marketplace_compra": 0.036000000000000004, "seguranca_perda_roubo": 0.07280000000000002, "recarga_realizar": 0.030800000000000004, "cadastro_atualizacao": 0.023300000000000005, "beneficios_consulta": 0.10270000000000001, "conta_segunda_via": 0.027200000000000002, "internet_problema_conexao": 0.5507000000000001, "sem_correspondencia": 0.15650000000000003}, "confidence": 0.2999, "input_tokens": 222, "latency_ms": 21.639126999986047} +{"id": "g0323-oos_desabafo-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0002, "seguranca_perda_roubo": 0.0078, "plano_consulta": 0.0001, "recarga_realizar": 0.0001, "internet_consumo": 0.0009, "plano_nova_linha": 0.0001, "recarga_saldo": 0.0001, "sem_correspondencia": 0.9907}, "confidence": 0.9719, "input_tokens": 214, "latency_ms": 21.58214400000702} +{"id": "g0323-oos_desabafo-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.0877, "bonus_nao_recebido": 0.0566, "vas_cancelamento": 0.5543, "sem_correspondencia": 0.3014}, "confidence": 0.2321, "input_tokens": 147, "latency_ms": 20.492916999984345} +{"id": "g0323-oos_desabafo-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 9.999950000249998e-07, "parceiros_ofertas": 9.999950000249998e-07, "atendimento_humano": 0.9990950045249773, "cancelamento_linha": 0.0004999975000124999, "recarga_saldo": 9.999950000249998e-07, "seguranca_perda_roubo": 9.999950000249998e-07, "recarga_realizar": 9.999950000249998e-07, "sem_correspondencia": 0.00039999800000999996}, "confidence": 0.9959, "input_tokens": 204, "latency_ms": 21.723665999985542} +{"id": "g0323-oos_desabafo-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.0345034503450345, "portabilidade": 0.0018001800180017997, "fidelidade_resgate": 0.2841284128412841, "plano_troca": 0.0035003500350034994, "vas_contratacao": 0.0043004300430043, "recarga_realizar": 0.0006000600060005999, "negociacao_religacao": 0.0011001100110010998, "conta_explicacao": 0.049904990499049895, "conta_segunda_via": 0.05480548054805479, "conta_contestacao": 0.011001100110010998, "reclamacao_atendimento": 0.07400740074007399, "suporte_chip_esim": 0.0006000600060005999, "seguranca_perda_roubo": 0.0412041204120412, "atendimento_humano": 0.014801480148014799, "roaming_cobranca": 0.0006000600060005999, "sem_correspondencia": 0.423142314231423}, "confidence": 0.402, "input_tokens": 290, "latency_ms": 22.447362999997722} +{"id": "g0323-oos_desabafo-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0912, "vas_contratacao": 0.0884, "conta_debito_automatico_digital": 0.0528, "seguranca_perda_roubo": 0.1135, "conta_pagamento_confirmacao": 0.0238, "recarga_nao_creditada": 0.0245, "beneficios_consulta": 0.0245, "cadastro_atualizacao": 0.0238, "desconto_retencao": 0.0238, "roaming_cobranca": 0.0253, "seguranca_fraude": 0.0417, "sem_correspondencia": 0.4667}, "confidence": 0.2494, "input_tokens": 279, "latency_ms": 21.38527099998555} +{"id": "g0323-oos_desabafo-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.031299999999999994, "marketplace_pedido": 0.015999999999999997, "marketplace_compra": 0.022899999999999997, "internet_consumo": 0.5808999999999999, "conta_debito_automatico_digital": 0.04619999999999999, "troca_numero": 0.005699999999999999, "atendimento_humano": 0.12869999999999998, "suporte_configuracao": 0.022899999999999997, "recarga_realizar": 0.010799999999999999, "fidelidade_pontos": 0.009999999999999998, "parceiros_ofertas": 0.005699999999999999, "roaming_cobranca": 0.025099999999999994, "cadastro_atualizacao": 0.005499999999999999, "recarga_nao_creditada": 0.032799999999999996, "suporte_sem_sinal": 0.006299999999999998, "sem_correspondencia": 0.04919999999999999}, "confidence": 0.4099, "input_tokens": 284, "latency_ms": 22.11447999999905} +{"id": "g0323-oos_desabafo-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_nao_creditada": 0.0008001600320064014, "seguranca_perda_roubo": 0.010202040408081618, "conta_vencimento": 0.0008001600320064014, "conta_segunda_via": 0.0008001600320064014, "marketplace_pedido": 0.0008001600320064014, "internet_pacote_adicional": 0.0072014402880576115, "suporte_sem_sinal": 0.007101420284056813, "roaming_duvida": 0.04270854170834167, "beneficios_consulta": 0.0008001600320064014, "roaming_pacote": 0.0008001600320064014, "recarga_saldo": 0.0008001600320064014, "troca_numero": 0.0008001600320064014, "roaming_cobranca": 0.0008001600320064014, "cancelamento_linha": 0.010002000400080016, "internet_problema_conexao": 0.8740748149629927, "sem_correspondencia": 0.04150830166033207}, "confidence": 0.7833, "input_tokens": 284, "latency_ms": 23.33540800000833} +{"id": "g0323-oos_desabafo-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"fidelidade_pontos": 0.0027997200279971995, "internet_problema_conexao": 0.8314168583141684, "cadastro_atualizacao": 0.0025997400259973997, "marketplace_compra": 0.0035996400359963993, "conta_debito_automatico_digital": 0.0025997400259973997, "roaming_pacote": 0.0024997500249975, "desconto_retencao": 0.0027997200279971995, "sem_correspondencia": 0.15168483151684828}, "confidence": 0.7411, "input_tokens": 220, "latency_ms": 21.527714000001197} +{"id": "g0323-oos_desabafo-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0232, "troca_numero": 0.0408, "roaming_duvida": 0.1316, "suporte_chip_esim": 0.0395, "fidelidade_resgate": 0.085, "fidelidade_pontos": 0.0232, "conta_explicacao": 0.0434, "sem_correspondencia": 0.6133}, "confidence": 0.3531, "input_tokens": 221, "latency_ms": 21.409012000020766} +{"id": "g0324-oos_desabafo-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.00030006001200240054, "plano_consulta": 0.00030006001200240054, "conta_pagamento_confirmacao": 0.00030006001200240054, "seguranca_fraude": 0.003300660132026406, "recarga_realizar": 0.00030006001200240054, "cancelamento_linha": 0.9407881576315265, "roaming_pacote": 0.00560112022404481, "negociacao_divida": 0.00030006001200240054, "vas_contratacao": 0.00040008001600320075, "recarga_saldo": 0.00030006001200240054, "plano_nova_linha": 0.011902380476095223, "marketplace_compra": 0.00040008001600320075, "internet_consumo": 0.034006801360272065, "conta_segunda_via": 0.00030006001200240054, "troca_numero": 0.00030006001200240054, "sem_correspondencia": 0.0012002400480096021}, "confidence": 0.8888, "input_tokens": 298, "latency_ms": 22.142223000003014} +{"id": "g0324-oos_desabafo-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0919, "internet_consumo": 0.2874, "conta_vencimento": 0.0111, "sem_correspondencia": 0.6096}, "confidence": 0.3295, "input_tokens": 126, "latency_ms": 20.925706000014088} +{"id": "g0324-oos_desabafo-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"internet_consumo": 0.28780000000000006, "plano_consulta": 0.005600000000000001, "vas_cancelamento": 0.33740000000000003, "seguranca_perda_roubo": 0.06540000000000001, "conta_vencimento": 0.0025000000000000005, "vas_consulta": 0.0035000000000000005, "roaming_duvida": 0.025800000000000003, "suporte_chip_esim": 0.005200000000000001, "conta_contestacao": 0.0025000000000000005, "cadastro_atualizacao": 0.0024000000000000002, "plano_nova_linha": 0.021100000000000004, "sem_correspondencia": 0.24080000000000001}, "confidence": 0.3791, "input_tokens": 281, "latency_ms": 21.62555800001087} +{"id": "g0324-oos_desabafo-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_vencimento": 0.0051, "negociacao_religacao": 0.0069, "vas_cancelamento": 0.8389, "portabilidade": 0.012, "desconto_retencao": 0.0051, "roaming_pacote": 0.021, "vas_contratacao": 0.0052, "sem_correspondencia": 0.1058}, "confidence": 0.6948, "input_tokens": 207, "latency_ms": 20.999326999998402} +{"id": "g0324-oos_desabafo-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.943511297740452, "suporte_sem_sinal": 0.01229754049190162, "desconto_retencao": 0.0020995800839832034, "roaming_duvida": 0.0020995800839832034, "vas_consulta": 0.0020995800839832034, "marketplace_pedido": 0.0018996200759848032, "conta_explicacao": 0.0018996200759848032, "sem_correspondencia": 0.03409318136372726}, "confidence": 0.8626, "input_tokens": 209, "latency_ms": 20.924920999988217} +{"id": "g0324-oos_desabafo-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.1829634073185363, "plano_consulta": 0.023295340931813638, "conta_explicacao": 0.07508498300339932, "conta_pagamento_confirmacao": 0.006998600279944011, "suporte_chip_esim": 0.008998200359928014, "roaming_pacote": 0.006998600279944011, "plano_nova_linha": 0.006798640271945611, "sem_correspondencia": 0.6888622275544891}, "confidence": 0.5216, "input_tokens": 225, "latency_ms": 20.90368300000023} +{"id": "g0324-oos_desabafo-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0024992502249325203, "internet_problema_conexao": 0.4821553533939818, "suporte_sem_sinal": 0.012696191142657203, "plano_consulta": 0.010996700989703088, "recarga_nao_creditada": 0.0024992502249325203, "marketplace_compra": 0.0028991302609217232, "internet_consumo": 0.3950814755573328, "plano_troca": 0.004198740377886634, "reclamacao_atendimento": 0.04448665400379886, "marketplace_pedido": 0.0033989803059082274, "beneficios_consulta": 0.0034989503149055285, "desconto_retencao": 0.0016994901529541137, "conta_pagamento_confirmacao": 0.0015995201439568132, "negociacao_divida": 0.0015995201439568132, "internet_pacote_adicional": 0.004698590422873138, "sem_correspondencia": 0.02599220233929821}, "confidence": 0.5595, "input_tokens": 296, "latency_ms": 21.097919999988335} +{"id": "g0324-oos_desabafo-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0027002700270027003, "parceiros_ofertas": 0.0027002700270027003, "conta_vencimento": 0.0032003200320032004, "seguranca_fraude": 0.06040604060406041, "plano_nova_linha": 0.1389138913891389, "plano_consulta": 0.006100610061006101, "marketplace_compra": 0.007500750075007501, "seguranca_perda_roubo": 0.052505250525052505, "roaming_pacote": 0.006100610061006101, "vas_cancelamento": 0.0696069606960696, "beneficios_consulta": 0.0028002800280028, "sem_correspondencia": 0.6474647464746475}, "confidence": 0.5044, "input_tokens": 272, "latency_ms": 20.598274000008132} +{"id": "g0324-oos_desabafo-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"roaming_cobranca": 0.009302790837251175, "conta_pagamento_confirmacao": 0.003100930279083725, "conta_debito_automatico_digital": 0.020706211863559067, "conta_explicacao": 0.015404621386415926, "suporte_configuracao": 0.027508252475742723, "vas_consulta": 0.030609182754826447, "seguranca_perda_roubo": 0.020406121836550967, "vas_contratacao": 0.017205161548464538, "negociacao_divida": 0.003100930279083725, "desconto_retencao": 0.003100930279083725, "conta_contestacao": 0.00500150045013504, "negociacao_religacao": 0.6501950585175552, "conta_vencimento": 0.003200960288086426, "seguranca_fraude": 0.024207262178653596, "plano_troca": 0.003200960288086426, "sem_correspondencia": 0.16374912473742123}, "confidence": 0.5213, "input_tokens": 293, "latency_ms": 21.818119000016623} +{"id": "g0324-oos_desabafo-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"plano_consulta": 0.0007000700070006999, "suporte_sem_sinal": 0.03000300030003, "conta_pagamento_confirmacao": 0.0007000700070006999, "recarga_realizar": 0.0006000600060005999, "conta_vencimento": 0.0006000600060005999, "parceiros_ofertas": 0.0006000600060005999, "beneficios_consulta": 0.0006000600060005999, "vas_consulta": 0.0007000700070006999, "vas_contratacao": 0.004000400040004, "suporte_configuracao": 0.0025002500250025, "conta_debito_automatico_digital": 0.0019001900190019, "marketplace_pedido": 0.0006000600060005999, "cancelamento_linha": 0.8769876987698769, "conta_contestacao": 0.0006000600060005999, "seguranca_perda_roubo": 0.0339033903390339, "sem_correspondencia": 0.045004500450045}, "confidence": 0.7956, "input_tokens": 289, "latency_ms": 21.642350000007582} +{"id": "g0324-oos_desabafo-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.7861, "negociacao_divida": 0.0057, "plano_troca": 0.0059, "plano_nova_linha": 0.0519, "negociacao_religacao": 0.0056, "roaming_cobranca": 0.0325, "suporte_configuracao": 0.0065, "sem_correspondencia": 0.1058}, "confidence": 0.6088, "input_tokens": 223, "latency_ms": 20.894501999976} +{"id": "g0324-oos_desabafo-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"recarga_saldo": 0.0053, "desconto_retencao": 0.0053, "troca_numero": 0.0113, "portabilidade": 0.0113, "parceiros_ofertas": 0.007, "conta_contestacao": 0.0053, "fidelidade_pontos": 0.1846, "plano_nova_linha": 0.0109, "negociacao_religacao": 0.0053, "internet_consumo": 0.1003, "roaming_pacote": 0.006, "marketplace_pedido": 0.0053, "roaming_cobranca": 0.0053, "cancelamento_linha": 0.4577, "conta_segunda_via": 0.0057, "sem_correspondencia": 0.1734}, "confidence": 0.417, "input_tokens": 287, "latency_ms": 21.89751299999898} +{"id": "g0326-oos_desabafo-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9256, "plano_troca": 0.0031, "roaming_pacote": 0.0655, "sem_correspondencia": 0.0058}, "confidence": 0.7852, "input_tokens": 171, "latency_ms": 20.76706900001568} +{"id": "g0326-oos_desabafo-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 176, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.1775, "roaming_duvida": 0.0372, "portabilidade": 0.0595, "sem_correspondencia": 0.7258}, "confidence": 0.4015, "input_tokens": 163, "latency_ms": 20.581651000014745} +{"id": "g0326-oos_desabafo-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 180, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_pagamento_confirmacao": 0.0013000000000000002, "suporte_chip_esim": 0.0020000000000000005, "beneficios_consulta": 0.0015000000000000002, "conta_debito_automatico_digital": 0.0017000000000000001, "internet_consumo": 0.30410000000000004, "plano_nova_linha": 0.014600000000000002, "atendimento_humano": 0.6071000000000001, "reclamacao_atendimento": 0.016100000000000003, "roaming_pacote": 0.0015000000000000002, "vas_consulta": 0.0019000000000000002, "roaming_duvida": 0.004100000000000001, "parceiros_ofertas": 0.0016000000000000003, "marketplace_pedido": 0.0018000000000000002, "portabilidade": 0.0045000000000000005, "seguranca_perda_roubo": 0.0027000000000000006, "sem_correspondencia": 0.03350000000000001}, "confidence": 0.6196, "input_tokens": 318, "latency_ms": 21.877728999982082} +{"id": "g0326-oos_desabafo-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.6796359271854372, "plano_consulta": 0.008501700340068015, "roaming_pacote": 0.007001400280056012, "troca_numero": 0.04040808161632327, "cadastro_atualizacao": 0.005101020204040809, "portabilidade": 0.015303060612122426, "vas_contratacao": 0.04870974194838968, "conta_contestacao": 0.013502700540108022, "plano_troca": 0.007701540308061613, "internet_problema_conexao": 0.12742548509701943, "vas_consulta": 0.008701740348069614, "sem_correspondencia": 0.038007601520304066}, "confidence": 0.5051, "input_tokens": 310, "latency_ms": 21.555564999999888} +{"id": "g0326-oos_desabafo-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.006800680068006801, "roaming_duvida": 0.0277027702770277, "conta_explicacao": 0.0112011201120112, "negociacao_divida": 0.0027002700270027003, "cadastro_atualizacao": 0.0429042904290429, "conta_vencimento": 0.0027002700270027003, "plano_troca": 0.0062006200620062, "internet_pacote_adicional": 0.0502050205020502, "conta_segunda_via": 0.0027002700270027003, "suporte_chip_esim": 0.018201820182018203, "vas_consulta": 0.0055005500550055, "roaming_pacote": 0.0028002800280028, "vas_contratacao": 0.0027002700270027003, "desconto_retencao": 0.0027002700270027003, "plano_nova_linha": 0.005000500050005001, "sem_correspondencia": 0.80998099809981}, "confidence": 0.6767, "input_tokens": 316, "latency_ms": 21.842509999999038} +{"id": "g0326-oos_desabafo-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0266, "plano_nova_linha": 0.0172, "cadastro_atualizacao": 0.0177, "sem_correspondencia": 0.9385}, "confidence": 0.7854, "input_tokens": 157, "latency_ms": 21.240606999981537} +{"id": "g0326-oos_desabafo-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 154, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"cadastro_atualizacao": 0.015601560156015602, "suporte_chip_esim": 0.03150315031503151, "portabilidade": 0.015601560156015602, "internet_consumo": 0.6868686868686869, "suporte_sem_sinal": 0.07320732073207321, "vas_cancelamento": 0.10821082108210822, "roaming_pacote": 0.014601460146014603, "sem_correspondencia": 0.054405440544054405}, "confidence": 0.4474, "input_tokens": 242, "latency_ms": 21.06468200000222} +{"id": "g0326-oos_desabafo-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 165, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"seguranca_perda_roubo": 0.017101710171017102, "suporte_sem_sinal": 0.0022002200220022005, "negociacao_divida": 0.00020002000200020003, "cancelamento_linha": 0.9613961396139614, "conta_pagamento_confirmacao": 0.00020002000200020003, "parceiros_ofertas": 0.0006000600060006, "seguranca_fraude": 0.007600760076007601, "desconto_retencao": 0.00020002000200020003, "roaming_duvida": 0.0011001100110011003, "suporte_chip_esim": 0.0003000300030003, "vas_cancelamento": 0.0054005400540054005, "sem_correspondencia": 0.0037003700370037006}, "confidence": 0.9087, "input_tokens": 310, "latency_ms": 21.686407000004237} +{"id": "g0326-oos_desabafo-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0378, "cadastro_atualizacao": 0.0121, "bonus_nao_recebido": 0.0304, "suporte_configuracao": 0.015, "fidelidade_pontos": 0.0304, "suporte_sem_sinal": 0.0367, "conta_vencimento": 0.0114, "sem_correspondencia": 0.8262}, "confidence": 0.6237, "input_tokens": 252, "latency_ms": 21.060203000018873} +{"id": "g0326-oos_desabafo-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 128, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.7899210078992102, "conta_vencimento": 0.0020997900209979003, "internet_problema_conexao": 0.03959604039596041, "negociacao_divida": 0.001999800019998, "seguranca_fraude": 0.0047995200479952005, "recarga_nao_creditada": 0.004199580041995801, "suporte_configuracao": 0.006399360063993601, "conta_contestacao": 0.0020997900209979003, "reclamacao_atendimento": 0.059994000599940006, "seguranca_perda_roubo": 0.0047995200479952005, "recarga_saldo": 0.0020997900209979003, "sem_correspondencia": 0.08199180081991801}, "confidence": 0.6598, "input_tokens": 300, "latency_ms": 21.568373000008023} +{"id": "g0326-oos_desabafo-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 146, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0543, "reclamacao_atendimento": 0.1262, "conta_segunda_via": 0.0526, "sem_correspondencia": 0.7669}, "confidence": 0.439, "input_tokens": 167, "latency_ms": 20.52263499999185} +{"id": "g0326-oos_desabafo-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.7444744474447446, "internet_pacote_adicional": 0.005600560056005601, "internet_problema_conexao": 0.017101710171017106, "vas_cancelamento": 0.05050505050505052, "conta_contestacao": 0.0018001800180018005, "portabilidade": 0.0015001500150015005, "conta_debito_automatico_digital": 0.0014001400140014003, "roaming_duvida": 0.002200220022002201, "seguranca_fraude": 0.16051605160516055, "suporte_sem_sinal": 0.002200220022002201, "roaming_cobranca": 0.0015001500150015005, "sem_correspondencia": 0.011201120112011203}, "confidence": 0.6457, "input_tokens": 305, "latency_ms": 21.573109999991402} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 7, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.0004, "marketplace_pedido": 0.0146, "internet_consumo": 0.4984, "bonus_nao_recebido": 0.0064, "conta_segunda_via": 0.0096, "seguranca_perda_roubo": 0.0026, "plano_nova_linha": 0.131, "conta_debito_automatico_digital": 0.0043, "vas_contratacao": 0.0056, "desconto_retencao": 0.0021, "internet_problema_conexao": 0.2111, "sem_correspondencia": 0.1139}, "confidence": 0.4319, "input_tokens": 275, "latency_ms": 21.30000099998597} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0006, "seguranca_fraude": 0.0033, "marketplace_compra": 0.0007, "sem_correspondencia": 0.9954}, "confidence": 0.9763, "input_tokens": 142, "latency_ms": 20.49326900001347} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.001300260052010402, "plano_consulta": 0.0010002000400080016, "suporte_chip_esim": 0.005601120224044809, "seguranca_perda_roubo": 0.005601120224044809, "recarga_saldo": 0.0012002400480096017, "conta_explicacao": 0.004600920184036807, "parceiros_ofertas": 0.0010002000400080016, "sem_correspondencia": 0.9796959391878376}, "confidence": 0.9353, "input_tokens": 220, "latency_ms": 20.938990000018975} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 10, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0023004600920184036, "troca_numero": 0.009801960392078415, "negociacao_divida": 0.0012002400480096017, "plano_consulta": 0.001300260052010402, "conta_segunda_via": 0.0012002400480096017, "conta_explicacao": 0.021404280856171232, "suporte_configuracao": 0.0034006801360272052, "roaming_cobranca": 0.01700340068013603, "marketplace_pedido": 0.0024004800960192034, "roaming_duvida": 0.08761752350470094, "conta_vencimento": 0.0015003000600120023, "plano_nova_linha": 0.003200640128025605, "beneficios_consulta": 0.0012002400480096017, "fidelidade_resgate": 0.0022004400880176037, "roaming_pacote": 0.0012002400480096017, "sem_correspondencia": 0.8430686137227446}, "confidence": 0.7528, "input_tokens": 276, "latency_ms": 21.559999999993806} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 12, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"recarga_saldo": 0.003799999999999999, "roaming_cobranca": 0.003799999999999999, "vas_cancelamento": 0.003999999999999999, "fidelidade_pontos": 0.003599999999999999, "atendimento_humano": 0.4901999999999999, "troca_numero": 0.003599999999999999, "marketplace_pedido": 0.003599999999999999, "sem_correspondencia": 0.4873999999999999}, "confidence": 0.6032, "input_tokens": 197, "latency_ms": 20.866081000008307} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 21, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 3, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"troca_numero": 0.0043004300430043, "recarga_realizar": 0.001000100010001, "plano_troca": 0.0009000900090008999, "cadastro_atualizacao": 0.0025002500250025, "parceiros_ofertas": 0.0027002700270027003, "internet_pacote_adicional": 0.0321032103210321, "vas_consulta": 0.0087008700870087, "internet_problema_conexao": 0.3728372837283728, "conta_explicacao": 0.0235023502350235, "beneficios_consulta": 0.0011001100110011, "bonus_nao_recebido": 0.006000600060006, "marketplace_pedido": 0.0073007300730073, "internet_consumo": 0.4291429142914291, "marketplace_compra": 0.0086008600860086, "seguranca_fraude": 0.0177017701770177, "sem_correspondencia": 0.0816081608160816}, "confidence": 0.4842, "input_tokens": 275, "latency_ms": 21.619320999974434} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 11, "length_bucket": "curto"}, "pred": "atendimento_humano", "probabilities": {"internet_pacote_adicional": 0.0368, "roaming_pacote": 0.0043, "cancelamento_linha": 0.0374, "cadastro_atualizacao": 0.0046, "internet_problema_conexao": 0.2784, "parceiros_ofertas": 0.0191, "conta_segunda_via": 0.0046, "conta_contestacao": 0.0046, "reclamacao_atendimento": 0.0174, "atendimento_humano": 0.3224, "roaming_duvida": 0.0052, "sem_correspondencia": 0.2652}, "confidence": 0.3606, "input_tokens": 278, "latency_ms": 21.304958999991186} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 9, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"plano_nova_linha": 0.01569686062787442, "negociacao_religacao": 0.02929414117176564, "seguranca_fraude": 0.3274345130973805, "marketplace_compra": 0.07138572285542891, "conta_vencimento": 0.01619676064787042, "plano_troca": 0.016696660667866424, "fidelidade_pontos": 0.031193761247750442, "bonus_nao_recebido": 0.160867826434713, "suporte_configuracao": 0.03219356128774244, "atendimento_humano": 0.11057788442311536, "recarga_nao_creditada": 0.041991601679664065, "sem_correspondencia": 0.1464707058588282}, "confidence": 0.1838, "input_tokens": 271, "latency_ms": 21.27872100001582} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 5, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"fidelidade_pontos": 0.012, "plano_nova_linha": 0.0018, "recarga_nao_creditada": 0.9098, "plano_troca": 0.0027, "portabilidade": 0.0175, "internet_consumo": 0.0347, "suporte_sem_sinal": 0.0063, "sem_correspondencia": 0.0152}, "confidence": 0.7837, "input_tokens": 211, "latency_ms": 20.943038000012848} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0005, "internet_problema_conexao": 0.0022, "marketplace_compra": 0.0007, "recarga_nao_creditada": 0.0616, "negociacao_divida": 0.0004, "recarga_saldo": 0.0005, "vas_contratacao": 0.0005, "sem_correspondencia": 0.9336}, "confidence": 0.8705, "input_tokens": 202, "latency_ms": 20.81320700000333} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0103, "suporte_sem_sinal": 0.0361, "atendimento_humano": 0.0153, "sem_correspondencia": 0.9383}, "confidence": 0.7902, "input_tokens": 121, "latency_ms": 21.01570900001093} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"beneficios_consulta": 0.00029997000299970003, "plano_troca": 9.999000099990002e-05, "roaming_pacote": 9.999000099990002e-05, "vas_cancelamento": 0.0012998700129987, "bonus_nao_recebido": 0.00019998000199980003, "internet_consumo": 0.0044995500449955, "parceiros_ofertas": 9.999000099990002e-05, "vas_contratacao": 9.999000099990002e-05, "conta_pagamento_confirmacao": 9.999000099990002e-05, "atendimento_humano": 0.9914008599140086, "conta_contestacao": 9.999000099990002e-05, "sem_correspondencia": 0.0016998300169983002}, "confidence": 0.9753, "input_tokens": 293, "latency_ms": 21.72497399999429} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"conta_debito_automatico_digital": 0.012298770122987702, "roaming_duvida": 0.0644935506449355, "recarga_saldo": 0.0143985601439856, "desconto_retencao": 0.3811618838116188, "suporte_sem_sinal": 0.1658834116588341, "negociacao_religacao": 0.0178982101789821, "seguranca_perda_roubo": 0.1792820717928207, "sem_correspondencia": 0.1645835416458354}, "confidence": 0.2139, "input_tokens": 238, "latency_ms": 20.86796499997945} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0012, "conta_vencimento": 0.001, "internet_pacote_adicional": 0.0049, "desconto_retencao": 0.0161, "suporte_chip_esim": 0.0041, "recarga_saldo": 0.0088, "troca_numero": 0.0022, "plano_nova_linha": 0.009, "parceiros_ofertas": 0.0025, "conta_contestacao": 0.0026, "vas_cancelamento": 0.4222, "sem_correspondencia": 0.5254}, "confidence": 0.6136, "input_tokens": 280, "latency_ms": 20.741990000004762} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0040995900409959, "portabilidade": 0.03979602039796021, "suporte_sem_sinal": 0.04949505049495051, "vas_contratacao": 0.0047995200479952005, "roaming_cobranca": 0.0045995400459954, "suporte_configuracao": 0.012298770122987702, "conta_debito_automatico_digital": 0.004199580041995801, "sem_correspondencia": 0.8807119288071193}, "confidence": 0.741, "input_tokens": 243, "latency_ms": 20.825795000007474} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.0651, "vas_contratacao": 0.1395, "marketplace_compra": 0.0444, "sem_correspondencia": 0.751}, "confidence": 0.4186, "input_tokens": 146, "latency_ms": 20.60812599998485} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"cancelamento_linha": 0.057, "conta_segunda_via": 0.0002, "negociacao_divida": 0.0003, "roaming_cobranca": 0.0001, "reclamacao_atendimento": 0.0002, "suporte_configuracao": 0.0004, "fidelidade_resgate": 0.0004, "conta_contestacao": 0.0001, "internet_consumo": 0.8988, "parceiros_ofertas": 0.0002, "seguranca_perda_roubo": 0.0007, "negociacao_religacao": 0.0003, "suporte_chip_esim": 0.0004, "plano_nova_linha": 0.0001, "portabilidade": 0.0028, "sem_correspondencia": 0.038}, "confidence": 0.8459, "input_tokens": 297, "latency_ms": 21.818397000004097} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.2496, "plano_nova_linha": 0.0041, "seguranca_perda_roubo": 0.0041, "sem_correspondencia": 0.7422}, "confidence": 0.5579, "input_tokens": 144, "latency_ms": 20.050109999999677} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"roaming_cobranca": 0.035903590359035904, "suporte_chip_esim": 0.006100610061006101, "recarga_nao_creditada": 0.142014201420142, "roaming_duvida": 0.056005600560056004, "reclamacao_atendimento": 0.009500950095009501, "marketplace_pedido": 0.0178017801780178, "marketplace_compra": 0.0214021402140214, "suporte_configuracao": 0.021102110211021104, "fidelidade_resgate": 0.28372837283728375, "troca_numero": 0.0056005600560056, "conta_segunda_via": 0.0106010601060106, "plano_consulta": 0.039403940394039404, "seguranca_fraude": 0.2531253125312531, "suporte_sem_sinal": 0.018001800180018, "portabilidade": 0.0037003700370037006, "sem_correspondencia": 0.07600760076007601}, "confidence": 0.2541, "input_tokens": 292, "latency_ms": 21.75232799999094} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.00020000000000000004, "suporte_configuracao": 0.0008000000000000001, "conta_pagamento_confirmacao": 0.00020000000000000004, "suporte_chip_esim": 0.0006000000000000001, "seguranca_perda_roubo": 0.0006000000000000001, "cancelamento_linha": 0.9769000000000001, "beneficios_consulta": 0.00020000000000000004, "sem_correspondencia": 0.020500000000000004}, "confidence": 0.9413, "input_tokens": 235, "latency_ms": 21.219529000006787} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0008000800080008001, "desconto_retencao": 0.007300730073007301, "vas_cancelamento": 0.019901990199019903, "plano_consulta": 0.0009000900090009, "internet_consumo": 0.008600860086008601, "portabilidade": 0.0037003700370037006, "roaming_pacote": 0.0048004800480048, "plano_troca": 0.0011001100110011003, "plano_nova_linha": 0.0008000800080008001, "cadastro_atualizacao": 0.0008000800080008001, "negociacao_religacao": 0.12351235123512351, "bonus_nao_recebido": 0.0167016701670167, "reclamacao_atendimento": 0.0008000800080008001, "conta_segunda_via": 0.0008000800080008001, "conta_contestacao": 0.0008000800080008001, "sem_correspondencia": 0.8086808680868086}, "confidence": 0.7303, "input_tokens": 297, "latency_ms": 22.4812209999925} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_contestacao": 0.007100000000000002, "negociacao_divida": 0.0020000000000000005, "internet_problema_conexao": 0.5396000000000001, "fidelidade_pontos": 0.0023000000000000004, "plano_consulta": 0.012600000000000004, "vas_contratacao": 0.0024000000000000002, "roaming_pacote": 0.0021000000000000003, "sem_correspondencia": 0.4319000000000001}, "confidence": 0.5962, "input_tokens": 223, "latency_ms": 21.320250999991686} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_religacao": 0.0093990600939906, "seguranca_fraude": 0.14528547145285473, "portabilidade": 0.06319368063193681, "internet_pacote_adicional": 0.0033996600339966003, "recarga_nao_creditada": 0.0029997000299970002, "negociacao_divida": 0.0034996500349965005, "vas_cancelamento": 0.16398360163983602, "vas_consulta": 0.017298270172982702, "conta_vencimento": 0.0030996900309969004, "suporte_sem_sinal": 0.0120987901209879, "atendimento_humano": 0.38586141385861417, "sem_correspondencia": 0.18988101189881013}, "confidence": 0.3257, "input_tokens": 283, "latency_ms": 21.56109899999592} +{"id": "g0333-oos_ininteligivel-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.05890589058905891, "plano_troca": 0.0014001400140014, "plano_consulta": 0.0014001400140014, "seguranca_fraude": 0.1999199919991999, "conta_segunda_via": 0.0014001400140014, "roaming_duvida": 0.0015001500150015003, "beneficios_consulta": 0.0014001400140014, "internet_problema_conexao": 0.16661666166616662, "atendimento_humano": 0.021602160216021602, "negociacao_religacao": 0.021702170217021702, "desconto_retencao": 0.0014001400140014, "sem_correspondencia": 0.5227522752275228}, "confidence": 0.4572, "input_tokens": 282, "latency_ms": 21.41951499999095} +{"id": "g0333-oos_ininteligivel-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0058005800580058, "cadastro_atualizacao": 0.007500750075007501, "internet_problema_conexao": 0.0346034603460346, "fidelidade_pontos": 0.021002100210021003, "troca_numero": 0.009000900090009, "negociacao_divida": 0.011401140114011402, "internet_consumo": 0.22392239223922392, "fidelidade_resgate": 0.010901090109010901, "conta_segunda_via": 0.0087008700870087, "conta_vencimento": 0.0056005600560056, "plano_consulta": 0.006000600060006001, "sem_correspondencia": 0.6555655565556555}, "confidence": 0.5492, "input_tokens": 296, "latency_ms": 20.745986999997967} +{"id": "g0333-oos_ininteligivel-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.7301, "conta_explicacao": 0.0104, "vas_cancelamento": 0.055, "roaming_duvida": 0.0328, "plano_troca": 0.0012, "internet_problema_conexao": 0.1073, "recarga_realizar": 0.0011, "sem_correspondencia": 0.0621}, "confidence": 0.5304, "input_tokens": 226, "latency_ms": 20.949467000008326} +{"id": "g0333-oos_ininteligivel-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9615076984603079, "conta_debito_automatico_digital": 0.0026994601079784043, "negociacao_religacao": 0.0034993001399720057, "seguranca_perda_roubo": 0.01709658068386323, "recarga_nao_creditada": 0.0006998600279944011, "conta_pagamento_confirmacao": 0.0006998600279944011, "marketplace_pedido": 0.004099180163967207, "sem_correspondencia": 0.009698060387922416}, "confidence": 0.8942, "input_tokens": 246, "latency_ms": 20.79440200000704} +{"id": "g0333-oos_ininteligivel-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.026702670267026697, "marketplace_compra": 0.017601760176017597, "fidelidade_pontos": 0.0011001100110010998, "conta_vencimento": 0.0010001000100009999, "internet_problema_conexao": 0.7613761376137612, "vas_consulta": 0.0038003800380037997, "atendimento_humano": 0.04000400040003999, "roaming_cobranca": 0.0056005600560055996, "negociacao_religacao": 0.0016001600160015998, "plano_nova_linha": 0.0029002900290028993, "internet_consumo": 0.08210821082108209, "sem_correspondencia": 0.05620562056205619}, "confidence": 0.6123, "input_tokens": 290, "latency_ms": 21.412730999998075} +{"id": "g0333-oos_ininteligivel-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_contratacao": 0.004, "conta_pagamento_confirmacao": 0.0006, "reclamacao_atendimento": 0.9755, "conta_segunda_via": 0.0014, "internet_pacote_adicional": 0.0035, "fidelidade_resgate": 0.0006, "conta_explicacao": 0.0025, "sem_correspondencia": 0.0119}, "confidence": 0.9271, "input_tokens": 246, "latency_ms": 20.805093999996416} +{"id": "g0333-oos_ininteligivel-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"recarga_saldo": 0.0002999700029997001, "cancelamento_linha": 0.9259074092590743, "desconto_retencao": 0.00039996000399960017, "vas_consulta": 0.00039996000399960017, "internet_consumo": 0.014898510148985106, "negociacao_religacao": 0.0006999300069993002, "marketplace_pedido": 0.0017998200179982005, "internet_pacote_adicional": 0.0023997600239976007, "roaming_pacote": 0.00019998000199980009, "fidelidade_pontos": 0.00019998000199980009, "vas_cancelamento": 0.03599640035996401, "suporte_chip_esim": 0.00039996000399960017, "fidelidade_resgate": 0.00019998000199980009, "conta_segunda_via": 0.00019998000199980009, "portabilidade": 0.00019998000199980009, "sem_correspondencia": 0.015798420157984206}, "confidence": 0.8668, "input_tokens": 293, "latency_ms": 21.75307100000623} +{"id": "g0333-oos_ininteligivel-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.06080608060806081, "conta_explicacao": 0.10841084108410841, "cadastro_atualizacao": 0.013601360136013601, "sem_correspondencia": 0.8171817181718172}, "confidence": 0.5422, "input_tokens": 150, "latency_ms": 20.53586400000995} +{"id": "g0333-oos_ininteligivel-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.0006, "atendimento_humano": 0.0101, "plano_troca": 0.0006, "sem_correspondencia": 0.9887}, "confidence": 0.9521, "input_tokens": 139, "latency_ms": 20.551901999994016} +{"id": "g0333-oos_ininteligivel-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0068, "cadastro_atualizacao": 0.0023, "parceiros_ofertas": 0.0058, "sem_correspondencia": 0.9851}, "confidence": 0.9331, "input_tokens": 137, "latency_ms": 20.591590999998743} +{"id": "g0333-oos_ininteligivel-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6404, "vas_consulta": 0.0193, "plano_troca": 0.0108, "parceiros_ofertas": 0.0015, "conta_explicacao": 0.0108, "suporte_chip_esim": 0.02, "recarga_realizar": 0.0099, "internet_pacote_adicional": 0.0082, "vas_contratacao": 0.0014, "roaming_duvida": 0.0081, "negociacao_religacao": 0.0016, "sem_correspondencia": 0.268}, "confidence": 0.5799, "input_tokens": 285, "latency_ms": 21.639590999996017} +{"id": "g0333-oos_ininteligivel-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"parceiros_ofertas": 0.0027994401119776045, "portabilidade": 0.26184763047390525, "internet_pacote_adicional": 0.019796040791841635, "internet_problema_conexao": 0.12247550489902019, "troca_numero": 0.0026994601079784043, "desconto_retencao": 0.0026994601079784043, "seguranca_fraude": 0.5731853629274145, "sem_correspondencia": 0.014497100579884025}, "confidence": 0.4643, "input_tokens": 211, "latency_ms": 21.19460299999787} +{"id": "g0338-oos_ininteligivel-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.015801580158015804, "vas_consulta": 0.0009000900090009, "negociacao_religacao": 0.00020002000200020003, "troca_numero": 0.00020002000200020003, "plano_consulta": 0.00010001000100010001, "roaming_duvida": 0.0012001200120012, "bonus_nao_recebido": 0.00010001000100010001, "internet_problema_conexao": 0.32553255325532554, "roaming_pacote": 0.0003000300030003, "marketplace_pedido": 0.002000200020002, "conta_explicacao": 0.0046004600460046, "negociacao_divida": 0.00010001000100010001, "recarga_nao_creditada": 0.0013001300130013002, "plano_nova_linha": 0.00010001000100010001, "fidelidade_resgate": 0.00010001000100010001, "sem_correspondencia": 0.6474647464746475}, "confidence": 0.7172, "input_tokens": 285, "latency_ms": 21.636583999992354} +{"id": "g0338-oos_ininteligivel-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.0039, "seguranca_perda_roubo": 0.0043, "internet_problema_conexao": 0.0399, "sem_correspondencia": 0.9519}, "confidence": 0.8411, "input_tokens": 134, "latency_ms": 20.517988999984027} +{"id": "g0338-oos_ininteligivel-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "seguranca_fraude", "probabilities": {"negociacao_religacao": 0.12093628088426528, "conta_debito_automatico_digital": 0.004101230369110734, "cadastro_atualizacao": 0.004401320396118836, "internet_consumo": 0.021306391917575274, "desconto_retencao": 0.011403421026307894, "recarga_realizar": 0.24337301190357108, "troca_numero": 0.004101230369110734, "recarga_saldo": 0.004101230369110734, "suporte_chip_esim": 0.00980294088226468, "seguranca_fraude": 0.4984495348604582, "fidelidade_resgate": 0.004101230369110734, "sem_correspondencia": 0.0739221766529959}, "confidence": 0.4236, "input_tokens": 271, "latency_ms": 21.320099999996955} +{"id": "g0338-oos_ininteligivel-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 20, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.10887822435512898, "conta_contestacao": 0.03479304139172165, "conta_pagamento_confirmacao": 0.020495900819836033, "marketplace_pedido": 0.05828834233153369, "roaming_duvida": 0.07958408318336334, "conta_debito_automatico_digital": 0.020495900819836033, "conta_vencimento": 0.021095780843831236, "sem_correspondencia": 0.6563687262547491}, "confidence": 0.4026, "input_tokens": 226, "latency_ms": 21.153714999996964} +{"id": "g0338-oos_ininteligivel-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0034003400340034003, "conta_explicacao": 0.0186018601860186, "recarga_saldo": 0.002000200020002, "vas_consulta": 0.00010001000100010001, "internet_pacote_adicional": 0.0013001300130013002, "conta_segunda_via": 0.00010001000100010001, "negociacao_divida": 0.00010001000100010001, "conta_contestacao": 0.0003000300030003, "fidelidade_resgate": 0.0011001100110011003, "internet_problema_conexao": 0.0013001300130013002, "bonus_nao_recebido": 0.00010001000100010001, "sem_correspondencia": 0.9715971597159716}, "confidence": 0.9336, "input_tokens": 275, "latency_ms": 21.575254999987692} +{"id": "g0338-oos_ininteligivel-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0002, "vas_consulta": 0.0004, "parceiros_ofertas": 0.0002, "sem_correspondencia": 0.9992}, "confidence": 0.9949, "input_tokens": 110, "latency_ms": 21.130462000002126} +{"id": "g0338-oos_ininteligivel-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 13, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"recarga_nao_creditada": 0.004600920184036807, "plano_troca": 0.00020004000800160032, "internet_pacote_adicional": 0.0007001400280056011, "conta_explicacao": 0.9888977795559112, "vas_consulta": 0.0006001200240048009, "plano_consulta": 0.00040008001600320064, "suporte_chip_esim": 0.0007001400280056011, "sem_correspondencia": 0.003900780156031206}, "confidence": 0.9624, "input_tokens": 215, "latency_ms": 20.849481999988484} +{"id": "g0338-oos_ininteligivel-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 29, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.8082808280828083, "fidelidade_resgate": 0.0025002500250025004, "suporte_chip_esim": 0.0019001900190019003, "negociacao_divida": 0.0013001300130013002, "vas_consulta": 0.0036003600360036, "plano_consulta": 0.0035003500350035003, "bonus_nao_recebido": 0.001000100010001, "fidelidade_pontos": 0.0016001600160016002, "cadastro_atualizacao": 0.0013001300130013002, "roaming_cobranca": 0.0009000900090009, "troca_numero": 0.0007000700070007, "sem_correspondencia": 0.17341734173417342}, "confidence": 0.7629, "input_tokens": 272, "latency_ms": 20.737556000000268} +{"id": "g0338-oos_ininteligivel-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.003, "recarga_realizar": 0.0027, "conta_segunda_via": 0.0027, "sem_correspondencia": 0.9916}, "confidence": 0.9582, "input_tokens": 136, "latency_ms": 20.11170100001891} +{"id": "g0338-oos_ininteligivel-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.07529247075292471, "conta_segunda_via": 0.0016998300169983002, "vas_contratacao": 0.0038996100389961, "plano_nova_linha": 0.049595040495950406, "internet_pacote_adicional": 0.0038996100389961, "negociacao_divida": 0.0016998300169983002, "roaming_duvida": 0.010998900109989001, "negociacao_religacao": 0.0026997300269973002, "fidelidade_pontos": 0.0016998300169983002, "cadastro_atualizacao": 0.0016998300169983002, "recarga_realizar": 0.0017998200179982, "sem_correspondencia": 0.845015498450155}, "confidence": 0.7386, "input_tokens": 284, "latency_ms": 21.482623999986572} diff --git a/reports/test/predictions-rizzo_flow-cuda-r1.jsonl b/reports/test/predictions-rizzo_flow-cuda-r1.jsonl new file mode 100644 index 0000000..0a8b34c --- /dev/null +++ b/reports/test/predictions-rizzo_flow-cuda-r1.jsonl @@ -0,0 +1,1744 @@ +{"id": "g0000-conta_segunda_via-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": true, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.07220144419911065, "conta_pagamento_confirmacao": 0.07497918420013878, "conta_contestacao": 0.09102795596268656, "recarga_realizar": 0.007209716499459673, "marketplace_compra": 0.013671842428860157, "conta_explicacao": 0.21288669347924252, "conta_debito_automatico_digital": 0.08751470704474985, "sem_correspondencia": 0.4405084561857519}, "confidence": 0.36058109278371636, "input_tokens": 416, "latency_ms": 132.20922900001142} +{"id": "g0000-conta_segunda_via-curto_neutro-01-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.0014521203408884823, "conta_debito_automatico_digital": 0.0016100738770010775, "conta_vencimento": 0.0015863550838525271, "conta_pagamento_confirmacao": 0.0011035192545514746, "conta_segunda_via": 0.9729412296151488, "conta_explicacao": 0.0010280923981299784, "fidelidade_resgate": 7.471378917367827e-05, "sem_correspondencia": 0.020203895641254004}, "confidence": 0.9690756909887416, "input_tokens": 431, "latency_ms": 101.6037949999884} +{"id": "g0000-conta_segunda_via-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0012881360437886605, "recarga_nao_creditada": 0.0006266592270678944, "conta_contestacao": 0.000770088363919931, "conta_explicacao": 0.0008094386223122151, "conta_vencimento": 0.0007934061389274568, "conta_segunda_via": 0.9920549431495466, "conta_pagamento_confirmacao": 0.0001683283256892682, "sem_correspondencia": 0.0034890001287479757}, "confidence": 0.990919935028053, "input_tokens": 419, "latency_ms": 101.87542099998836} +{"id": "g0000-conta_segunda_via-curto_neutro-03-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.05786124696549729, "conta_contestacao": 0.03714143006948252, "conta_segunda_via": 0.8511666849956518, "sem_correspondencia": 0.05383063796936844}, "confidence": 0.8015555799942025, "input_tokens": 314, "latency_ms": 77.63914700001351} +{"id": "g0000-conta_segunda_via-curto_neutro-04-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.0036275051896278087, "conta_segunda_via": 0.9630024715025556, "conta_debito_automatico_digital": 0.0072529073471515595, "conta_explicacao": 0.004055316394619222, "conta_pagamento_confirmacao": 0.0063667643526462685, "conta_vencimento": 0.002472653928699118, "roaming_duvida": 0.00028078985135178295, "sem_correspondencia": 0.012941591433348564}, "confidence": 0.9577171102886349, "input_tokens": 433, "latency_ms": 102.35338600000432} +{"id": "g0000-conta_segunda_via-curto_neutro-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.007064583801205989, "suporte_chip_esim": 0.0007997305203517055, "conta_explicacao": 0.004295790743921951, "conta_pagamento_confirmacao": 0.0003183920231116684, "cancelamento_linha": 0.0006679217610643363, "conta_debito_automatico_digital": 0.003349360946052224, "plano_troca": 0.0004617449925643567, "portabilidade": 0.0002664627111266962, "plano_consulta": 0.0009404835989518329, "conta_segunda_via": 0.9088933505728952, "conta_vencimento": 0.0005806265369896559, "sem_correspondencia": 0.07236155179176439}, "confidence": 0.9006109278977039, "input_tokens": 537, "latency_ms": 142.00709700000402} +{"id": "g0000-conta_segunda_via-curto_neutro-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.08855650647940456, "conta_segunda_via": 0.7930142587481479, "conta_explicacao": 0.03785509676835976, "sem_correspondencia": 0.08057413800408776}, "confidence": 0.7240190116641972, "input_tokens": 311, "latency_ms": 74.7176550000006} +{"id": "g0000-conta_segunda_via-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.04649310043658964, "conta_pagamento_confirmacao": 0.04533591317799178, "conta_debito_automatico_digital": 0.023392215783235963, "conta_contestacao": 0.0037276898529811525, "conta_explicacao": 0.03049527448236835, "atendimento_humano": 0.11181499826347072, "bonus_nao_recebido": 0.002971318817800399, "sem_correspondencia": 0.7357694891855621}, "confidence": 0.6980222733549281, "input_tokens": 420, "latency_ms": 101.4873740000155} +{"id": "g0000-conta_segunda_via-curto_neutro-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.013127302979616723, "conta_segunda_via": 0.9453940468817762, "recarga_realizar": 0.005497030287784781, "conta_vencimento": 0.002970038714380001, "conta_contestacao": 0.0022578933797347002, "conta_pagamento_confirmacao": 0.0037943527323002313, "conta_explicacao": 0.0004956696787618352, "sem_correspondencia": 0.026463665345645645}, "confidence": 0.9375931964363157, "input_tokens": 425, "latency_ms": 101.93975799998611} +{"id": "g0000-conta_segunda_via-curto_neutro-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"vas_contratacao": 0.0007132153656127562, "conta_debito_automatico_digital": 0.0014687163123021034, "plano_troca": 0.0021195885132771755, "conta_vencimento": 0.0009875910152350377, "conta_explicacao": 0.0009525303967376909, "marketplace_pedido": 0.0003819875665884761, "recarga_nao_creditada": 0.0008233355778379015, "conta_segunda_via": 0.9894483972889591, "vas_consulta": 0.000448532477606784, "conta_contestacao": 0.00016666218573985707, "suporte_configuracao": 0.00016646378605801175, "marketplace_compra": 0.00029155685050158794, "portabilidade": 7.444763606587778e-05, "fidelidade_pontos": 5.87665803596672e-05, "conta_pagamento_confirmacao": 0.00011497952363867119, "sem_correspondencia": 0.0017832289234793331}, "confidence": 0.988744957108223, "input_tokens": 655, "latency_ms": 183.24762000000305} +{"id": "g0000-conta_segunda_via-curto_neutro-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9892449721002118, "recarga_nao_creditada": 0.0021072320335985954, "conta_explicacao": 0.0005404096189203408, "conta_vencimento": 0.0005359730311397355, "conta_debito_automatico_digital": 0.0006350007356457224, "conta_pagamento_confirmacao": 0.0009451499888700652, "conta_contestacao": 0.0002649733944833846, "sem_correspondencia": 0.0057262890971303}, "confidence": 0.9877085395430995, "input_tokens": 420, "latency_ms": 100.21201399999313} +{"id": "g0000-conta_segunda_via-curto_neutro-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9287998011275238, "conta_contestacao": 0.014152668807198766, "conta_explicacao": 0.007417681853340142, "sem_correspondencia": 0.04962984821193735}, "confidence": 0.9050664015033648, "input_tokens": 314, "latency_ms": 75.79923599999461} +{"id": "g0001-conta_segunda_via-informal_abreviado-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9891074224899769, "fidelidade_pontos": 0.00109983722768888, "conta_vencimento": 0.0007976697708990627, "conta_debito_automatico_digital": 0.0010639603973315026, "suporte_configuracao": 0.0008429295186419215, "plano_consulta": 0.0005415527372515708, "desconto_retencao": 0.0010535122139129916, "conta_explicacao": 0.000432570468936415, "conta_contestacao": 0.0008534328027420751, "portabilidade": 6.968608232648386e-05, "conta_pagamento_confirmacao": 0.0016179331087156734, "sem_correspondencia": 0.002519493181576623}, "confidence": 0.9881171881708842, "input_tokens": 551, "latency_ms": 142.08264900000245} +{"id": "g0001-conta_segunda_via-informal_abreviado-01-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.009678782977336396, "conta_segunda_via": 0.9519950267961013, "conta_vencimento": 0.006777004575183619, "conta_debito_automatico_digital": 0.0032494723497470163, "conta_pagamento_confirmacao": 0.000848126719913061, "conta_explicacao": 0.003053662451606962, "suporte_configuracao": 7.044342065056306e-05, "sem_correspondencia": 0.024327480709461093}, "confidence": 0.9451371734812585, "input_tokens": 444, "latency_ms": 102.20085700001391} +{"id": "g0001-conta_segunda_via-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.017746707639714643, "bonus_nao_recebido": 0.0028958232195192366, "conta_vencimento": 0.02453167872438975, "conta_debito_automatico_digital": 0.017980747306506464, "conta_explicacao": 0.05244447530906541, "internet_consumo": 0.03395082402753298, "conta_contestacao": 0.02388905116526562, "sem_correspondencia": 0.8265606926080059}, "confidence": 0.8017836486948638, "input_tokens": 434, "latency_ms": 102.55478499999526} +{"id": "g0001-conta_segunda_via-informal_abreviado-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 0.0008887096675484394, "conta_segunda_via": 0.9948765695422227, "conta_vencimento": 0.0014992529083620143, "conta_debito_automatico_digital": 0.0009858386443216062, "conta_contestacao": 0.00025831620431437306, "conta_explicacao": 0.00027373231188019783, "plano_troca": 4.799881094574104e-05, "sem_correspondencia": 0.0011695819104049576}, "confidence": 0.9941446509053974, "input_tokens": 444, "latency_ms": 102.67086799998992} +{"id": "g0001-conta_segunda_via-informal_abreviado-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9851834835688726, "conta_contestacao": 0.0032399951483364406, "conta_debito_automatico_digital": 0.0011147174973238784, "conta_pagamento_confirmacao": 0.0010722551540412364, "bonus_nao_recebido": 0.0006894756665596164, "conta_explicacao": 0.0012207043099421047, "conta_vencimento": 0.0003588357525647209, "sem_correspondencia": 0.007120532902359456}, "confidence": 0.9830668383644258, "input_tokens": 452, "latency_ms": 109.21717399997988} +{"id": "g0001-conta_segunda_via-informal_abreviado-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.0020380106051944577, "conta_debito_automatico_digital": 0.0019427990229298746, "conta_pagamento_confirmacao": 0.0008364389471771924, "conta_contestacao": 0.0006629725350550548, "fidelidade_pontos": 0.0005880847132143535, "conta_vencimento": 0.0019359926785110606, "conta_segunda_via": 0.9711982477187189, "sem_correspondencia": 0.020797453779199213}, "confidence": 0.9670837116785359, "input_tokens": 441, "latency_ms": 102.7625090000015} +{"id": "g0001-conta_segunda_via-informal_abreviado-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_nova_linha": 0.0005193056918566179, "conta_vencimento": 0.00040062222892207455, "conta_pagamento_confirmacao": 0.0005609680977256994, "conta_debito_automatico_digital": 0.0008871348965585414, "conta_segunda_via": 0.9963799817279198, "conta_contestacao": 0.0002503021142487706, "conta_explicacao": 7.68440165604528e-05, "sem_correspondencia": 0.0009248412262080513}, "confidence": 0.9958628362604796, "input_tokens": 437, "latency_ms": 102.36757700002386} +{"id": "g0001-conta_segunda_via-informal_abreviado-07-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9793441135189779, "conta_contestacao": 0.005585739356938575, "conta_explicacao": 0.003127891014447431, "sem_correspondencia": 0.011942256109636156}, "confidence": 0.9724588180253039, "input_tokens": 331, "latency_ms": 77.24995600000284} +{"id": "g0001-conta_segunda_via-informal_abreviado-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"fidelidade_pontos": 0.0020360795925441167, "conta_contestacao": 0.0006427236402277112, "conta_explicacao": 0.002120081120100977, "internet_pacote_adicional": 0.0003728987704207397, "conta_debito_automatico_digital": 0.0038171797711642574, "conta_vencimento": 0.0021793257498346165, "conta_pagamento_confirmacao": 0.002504442171218311, "atendimento_humano": 0.0005701035127442271, "troca_numero": 0.0009413883422593085, "conta_segunda_via": 0.9807766556150316, "seguranca_fraude": 0.0002808727404752153, "sem_correspondencia": 0.0037582489739790763}, "confidence": 0.9790290788527614, "input_tokens": 539, "latency_ms": 139.33418000002007} +{"id": "g0001-conta_segunda_via-informal_abreviado-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.6405815514944084, "conta_explicacao": 0.01029923845046616, "conta_contestacao": 0.3083221646258827, "sem_correspondencia": 0.040797045429242625}, "confidence": 0.5207754019925446, "input_tokens": 328, "latency_ms": 75.87765900001386} +{"id": "g0001-conta_segunda_via-informal_abreviado-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"seguranca_fraude": 0.0017220112075758036, "conta_vencimento": 0.0006006292486804635, "conta_explicacao": 0.0006944938807960969, "conta_debito_automatico_digital": 0.015463569261244743, "troca_numero": 0.0007602265431346681, "conta_pagamento_confirmacao": 0.0003233804840222677, "recarga_realizar": 0.0014575900847598586, "conta_contestacao": 0.0005740064615433344, "marketplace_pedido": 0.00043610821871123797, "internet_problema_conexao": 0.005757328814782171, "conta_segunda_via": 0.9571460628686089, "sem_correspondencia": 0.01506459292614051}, "confidence": 0.9532502504021187, "input_tokens": 544, "latency_ms": 140.19711800000323} +{"id": "g0001-conta_segunda_via-informal_abreviado-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9907420866724164, "conta_contestacao": 0.002523427829998337, "conta_explicacao": 0.0017442863758247076, "sem_correspondencia": 0.004990199121760594}, "confidence": 0.9876561155632216, "input_tokens": 327, "latency_ms": 76.09719500001688} +{"id": "g0002-conta_segunda_via-erros_digitacao-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9058302156780945, "conta_vencimento": 0.02637528430134599, "conta_debito_automatico_digital": 0.012802835804298609, "conta_contestacao": 0.0034065586039179947, "conta_pagamento_confirmacao": 0.0035163405372482946, "conta_explicacao": 0.003059733762681949, "roaming_duvida": 0.0006038044639781402, "sem_correspondencia": 0.04440522684843447}, "confidence": 0.892377389346394, "input_tokens": 431, "latency_ms": 102.03504000000407} +{"id": "g0002-conta_segunda_via-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.043862359439248, "atendimento_humano": 0.015252428405536785, "recarga_nao_creditada": 0.007274670334855633, "portabilidade": 0.003120238822601773, "conta_contestacao": 0.41737019578214307, "plano_consulta": 0.0006250561287427871, "desconto_retencao": 0.00385984703535961, "cancelamento_linha": 0.00024829012692778184, "conta_pagamento_confirmacao": 0.007870679027589703, "conta_vencimento": 0.00034925242546809113, "conta_explicacao": 0.01551570741678328, "sem_correspondencia": 0.4846512750547436}, "confidence": 0.4378013909688112, "input_tokens": 511, "latency_ms": 120.35302500001421} +{"id": "g0002-conta_segunda_via-erros_digitacao-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"roaming_duvida": 0.0002710720195064831, "conta_vencimento": 0.00021907952404626462, "conta_pagamento_confirmacao": 0.0006670059771151302, "conta_segunda_via": 0.9972968798853908, "conta_contestacao": 0.0003016074825741584, "internet_problema_conexao": 8.678842783943448e-05, "vas_contratacao": 3.5477177090312486e-05, "cancelamento_linha": 6.906540740943996e-05, "conta_debito_automatico_digital": 0.0006674170285002288, "fidelidade_resgate": 9.871519086000482e-06, "conta_explicacao": 3.5597558072659196e-05, "sem_correspondencia": 0.000340137993368884}, "confidence": 0.9970511416931539, "input_tokens": 546, "latency_ms": 141.09811700001273} +{"id": "g0002-conta_segunda_via-erros_digitacao-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0019873125296026323, "fidelidade_pontos": 0.0002679303765978426, "internet_consumo": 0.0004965877289831371, "conta_pagamento_confirmacao": 0.00022525536773019102, "conta_contestacao": 0.00047055275653843797, "conta_vencimento": 0.0003732000779275695, "plano_nova_linha": 0.00093952588143052, "conta_explicacao": 0.00042911091625791125, "internet_pacote_adicional": 0.002187183477029007, "reclamacao_atendimento": 0.003039442873706533, "conta_segunda_via": 0.9751034887473248, "sem_correspondencia": 0.014480409266871424}, "confidence": 0.972840169542536, "input_tokens": 539, "latency_ms": 139.93862600000284} +{"id": "g0002-conta_segunda_via-erros_digitacao-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.16529546749710944, "conta_segunda_via": 0.2657149368695951, "conta_explicacao": 0.024481444382623684, "sem_correspondencia": 0.5445081512506719}, "confidence": 0.3926775350008957, "input_tokens": 311, "latency_ms": 74.20011099998192} +{"id": "g0002-conta_segunda_via-erros_digitacao-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.13547106550230126, "conta_segunda_via": 0.16660711065563388, "conta_explicacao": 0.2958776694329795, "sem_correspondencia": 0.4020441544090855}, "confidence": 0.20272553921211398, "input_tokens": 314, "latency_ms": 75.32076500001494} +{"id": "g0002-conta_segunda_via-erros_digitacao-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0013595562353190171, "bonus_nao_recebido": 0.00082977649384181, "atendimento_humano": 0.002665058260352762, "internet_problema_conexao": 0.0025687253382286486, "conta_pagamento_confirmacao": 0.0005780704194842864, "conta_vencimento": 0.0004497652623717136, "roaming_duvida": 0.0025245514828271228, "conta_segunda_via": 0.92545989002891, "conta_explicacao": 0.000888616677580926, "portabilidade": 0.0008558266343088902, "conta_contestacao": 0.0019861055316478127, "sem_correspondencia": 0.05983405763512686}, "confidence": 0.9186835163951749, "input_tokens": 541, "latency_ms": 140.4707760000008} +{"id": "g0002-conta_segunda_via-erros_digitacao-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"suporte_chip_esim": 0.015503101516942258, "parceiros_ofertas": 0.0030435934969951068, "internet_pacote_adicional": 0.0031749985159156514, "marketplace_pedido": 0.0077683201594577304, "conta_contestacao": 0.20714303375996307, "conta_vencimento": 0.006581658415899988, "seguranca_perda_roubo": 0.009606006483502866, "conta_explicacao": 0.0284052012532195, "recarga_saldo": 0.027291359861206618, "negociacao_divida": 0.4346970902826316, "conta_debito_automatico_digital": 0.005645574851784605, "marketplace_compra": 0.0017393251382833898, "negociacao_religacao": 0.0017234721697407837, "roaming_duvida": 0.0021009919242569175, "conta_pagamento_confirmacao": 0.0022165220371527915, "sem_correspondencia": 0.24335975013304711}, "confidence": 0.39701022963480703, "input_tokens": 657, "latency_ms": 174.69055199998706} +{"id": "g0002-conta_segunda_via-erros_digitacao-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.057884014281158414, "conta_contestacao": 0.039393074916936104, "conta_segunda_via": 0.8584416416891801, "sem_correspondencia": 0.0442812691127254}, "confidence": 0.8112555222522401, "input_tokens": 326, "latency_ms": 76.0105390000092} +{"id": "g0002-conta_segunda_via-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0858892242342809, "conta_contestacao": 0.04451365741849174, "conta_explicacao": 0.2119339139096851, "sem_correspondencia": 0.6576632044375423}, "confidence": 0.5435509392500563, "input_tokens": 302, "latency_ms": 75.49374500001704} +{"id": "g0002-conta_segunda_via-erros_digitacao-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.013683355523591234, "conta_segunda_via": 0.8521667958170847, "conta_vencimento": 0.008562906746251034, "conta_pagamento_confirmacao": 0.004499239503142667, "conta_contestacao": 0.0010702852504950197, "conta_explicacao": 0.002222070128549836, "plano_consulta": 0.0001534093432498239, "sem_correspondencia": 0.11764193768763574}, "confidence": 0.8310477666480968, "input_tokens": 427, "latency_ms": 101.7498450000005} +{"id": "g0002-conta_segunda_via-erros_digitacao-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"internet_pacote_adicional": 0.008848804732694468, "conta_vencimento": 0.013837708088080677, "conta_explicacao": 0.017836592177974137, "conta_segunda_via": 0.6685237847085453, "conta_contestacao": 0.011932371466272806, "conta_debito_automatico_digital": 0.06563995550320302, "conta_pagamento_confirmacao": 0.0018477102876593952, "sem_correspondencia": 0.21153307303557023}, "confidence": 0.621170039666909, "input_tokens": 435, "latency_ms": 102.60747399999559} +{"id": "g0008-conta_contestacao-informal_abreviado-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9411282929870286, "plano_consulta": 0.0066396180352244075, "conta_explicacao": 0.02510875237004888, "sem_correspondencia": 0.027123336607698178}, "confidence": 0.9215043906493712, "input_tokens": 316, "latency_ms": 76.22017200000641} +{"id": "g0008-conta_contestacao-informal_abreviado-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0020512050985278148, "conta_vencimento": 0.0007717277010255666, "conta_segunda_via": 0.0005575070116667245, "roaming_cobranca": 0.0006778621731418395, "conta_explicacao": 0.0008467558148939917, "conta_debito_automatico_digital": 0.001081535027401823, "conta_contestacao": 0.9887927814252654, "sem_correspondencia": 0.005220625748076878}, "confidence": 0.9871917502003033, "input_tokens": 438, "latency_ms": 102.29953699999328} +{"id": "g0008-conta_contestacao-informal_abreviado-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.03297392005967534, "roaming_cobranca": 0.003161261990022841, "conta_contestacao": 0.9209783976462739, "vas_cancelamento": 0.0019705076894867466, "conta_explicacao": 0.03236355802328854, "conta_vencimento": 0.0004282979185080913, "conta_debito_automatico_digital": 0.00023038490916978303, "sem_correspondencia": 0.007893671763574958}, "confidence": 0.9096895973100267, "input_tokens": 442, "latency_ms": 102.68851499998277} +{"id": "g0008-conta_contestacao-informal_abreviado-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9903088331449226, "vas_cancelamento": 0.002021398921948728, "fidelidade_pontos": 0.0010017506656658994, "reclamacao_atendimento": 0.0007881261646499356, "conta_vencimento": 0.0011901484937609252, "internet_problema_conexao": 0.0003028620254802742, "marketplace_compra": 0.0002777503845582412, "conta_segunda_via": 0.0002597950709740908, "roaming_cobranca": 0.0011561019516913749, "vas_consulta": 2.4687579404742242e-05, "portabilidade": 3.5995899106787317e-05, "parceiros_ofertas": 3.972575364488814e-05, "conta_pagamento_confirmacao": 3.340946124962687e-05, "conta_debito_automatico_digital": 0.00013971868185080912, "conta_explicacao": 0.0002112892594684062, "sem_correspondencia": 0.002208406541622682}, "confidence": 0.9896627553545839, "input_tokens": 667, "latency_ms": 175.73366299998838} +{"id": "g0008-conta_contestacao-informal_abreviado-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"seguranca_perda_roubo": 0.0009174000639783319, "vas_cancelamento": 0.0005822375161793423, "conta_segunda_via": 0.0005332237410104634, "atendimento_humano": 0.0007311486921603119, "conta_vencimento": 0.0008410535554375362, "conta_pagamento_confirmacao": 0.00046226569725127246, "conta_debito_automatico_digital": 0.00016793052855907734, "conta_explicacao": 0.0006191685853197487, "conta_contestacao": 0.9912170725978511, "roaming_cobranca": 0.00042576652826038607, "marketplace_pedido": 0.00010547288437140895, "sem_correspondencia": 0.0033972596096208986}, "confidence": 0.9904186246522012, "input_tokens": 545, "latency_ms": 141.3824739999825} +{"id": "g0008-conta_contestacao-informal_abreviado-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.04715071211308642, "roaming_cobranca": 0.005920441674269256, "conta_contestacao": 0.937637400415062, "sem_correspondencia": 0.009291445797582308}, "confidence": 0.9168498672200828, "input_tokens": 325, "latency_ms": 75.68441000000803} +{"id": "g0008-conta_contestacao-informal_abreviado-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0013387241217098823, "roaming_cobranca": 0.0021561677180593816, "conta_segunda_via": 0.0032967616613308907, "vas_cancelamento": 0.0008568557086152336, "conta_contestacao": 0.980588982557254, "conta_debito_automatico_digital": 0.0012430954468749418, "conta_explicacao": 0.00022734814965293316, "sem_correspondencia": 0.010292064636502615}, "confidence": 0.9778159800654335, "input_tokens": 435, "latency_ms": 102.72846500001265} +{"id": "g0008-conta_contestacao-informal_abreviado-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.004528125282860825, "recarga_saldo": 0.0007651971439292756, "conta_contestacao": 0.9133398235949145, "atendimento_humano": 0.003363484968635636, "internet_pacote_adicional": 0.0011653134242142929, "roaming_cobranca": 0.0019151761076999017, "seguranca_fraude": 0.0015236095748340037, "marketplace_pedido": 0.00012548184339050678, "cadastro_atualizacao": 0.0007586274842136863, "conta_vencimento": 0.00022886237760885332, "conta_explicacao": 0.06649289749976138, "conta_pagamento_confirmacao": 0.0001669930961296207, "conta_segunda_via": 0.00021212788049286202, "vas_cancelamento": 0.0003627517963197339, "desconto_retencao": 0.0016864820632098013, "sem_correspondencia": 0.0033650458617851455}, "confidence": 0.9075624785012422, "input_tokens": 664, "latency_ms": 175.31144899999163} +{"id": "g0008-conta_contestacao-informal_abreviado-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.03409908308650307, "conta_contestacao": 0.9502205609932735, "vas_cancelamento": 0.0016437363784880313, "sem_correspondencia": 0.014036619541735329}, "confidence": 0.9336274146576983, "input_tokens": 320, "latency_ms": 74.86257200000068} +{"id": "g0008-conta_contestacao-informal_abreviado-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9770314399988747, "vas_cancelamento": 0.003653361527709097, "roaming_cobranca": 0.012897956834151158, "sem_correspondencia": 0.006417241639264988}, "confidence": 0.9693752533318332, "input_tokens": 323, "latency_ms": 77.32791200001543} +{"id": "g0008-conta_contestacao-informal_abreviado-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0005291099658681, "conta_segunda_via": 0.0002582552203933716, "conta_debito_automatico_digital": 0.0003902286692491227, "conta_explicacao": 0.0002872775862787275, "vas_cancelamento": 0.00024409548172914117, "conta_contestacao": 0.9972771513536518, "roaming_cobranca": 0.0001607111793844897, "sem_correspondencia": 0.0008531705434452465}, "confidence": 0.9968881729756021, "input_tokens": 436, "latency_ms": 101.31635999999844} +{"id": "g0008-conta_contestacao-informal_abreviado-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"seguranca_fraude": 0.005062059927411533, "conta_contestacao": 0.9869617216494729, "internet_problema_conexao": 0.002185458836306722, "conta_debito_automatico_digital": 0.0014732782995391443, "conta_pagamento_confirmacao": 0.0001815230783168822, "conta_segunda_via": 0.00018661914301133372, "recarga_saldo": 0.0001576032328337702, "roaming_cobranca": 0.0002607991129776917, "roaming_pacote": 6.85209566393567e-05, "desconto_retencao": 6.051856987295138e-05, "cadastro_atualizacao": 7.40084557411194e-05, "conta_explicacao": 0.002606918218274588, "cancelamento_linha": 1.8886459809166188e-05, "vas_cancelamento": 3.514477858626804e-05, "conta_vencimento": 4.341912162457062e-05, "sem_correspondencia": 0.000623520159582042}, "confidence": 0.9860925030927711, "input_tokens": 660, "latency_ms": 175.2339779999943} +{"id": "g0010-conta_contestacao-regionalismo-00-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"bonus_nao_recebido": 0.0003577080769618643, "recarga_realizar": 0.00016904411750162692, "beneficios_consulta": 0.000416456306484192, "conta_explicacao": 0.0003694816749733337, "conta_debito_automatico_digital": 0.0009139876756786776, "conta_contestacao": 0.9963673418492476, "roaming_pacote": 0.000195611780453194, "roaming_cobranca": 0.00018977976487282802, "troca_numero": 0.00010204289528871332, "fidelidade_pontos": 4.112530639464564e-05, "conta_vencimento": 7.504729002551791e-05, "vas_cancelamento": 6.431009834199283e-05, "vas_contratacao": 5.678605478703219e-05, "conta_segunda_via": 4.5347163160474035e-05, "conta_pagamento_confirmacao": 5.0060591919172584e-05, "sem_correspondencia": 0.0005858693539092187}, "confidence": 0.9961251646391972, "input_tokens": 663, "latency_ms": 175.66080099999226} +{"id": "g0010-conta_contestacao-regionalismo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.003198466131080158, "conta_contestacao": 0.988530410087333, "roaming_cobranca": 0.004176163851641572, "sem_correspondencia": 0.004094959929945275}, "confidence": 0.9847072134497772, "input_tokens": 339, "latency_ms": 80.79323500001578} +{"id": "g0010-conta_contestacao-regionalismo-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.003122100870549717, "roaming_cobranca": 0.2021499497476678, "conta_vencimento": 0.0003646332395946084, "conta_debito_automatico_digital": 0.0005112564595492507, "vas_cancelamento": 0.0003276709586578935, "internet_pacote_adicional": 0.0002389162189452816, "conta_segunda_via": 0.0003267351359136159, "seguranca_perda_roubo": 9.229726413402336e-05, "conta_pagamento_confirmacao": 0.00021999123152050326, "conta_explicacao": 0.0007910464052591317, "recarga_saldo": 0.00043684523369562627, "suporte_configuracao": 0.000482801493956699, "beneficios_consulta": 0.00010148207748116934, "suporte_sem_sinal": 0.0011481920302172021, "conta_contestacao": 0.7822254581925441, "sem_correspondencia": 0.007460623440313402}, "confidence": 0.7677071554053804, "input_tokens": 666, "latency_ms": 175.15155099999902} +{"id": "g0010-conta_contestacao-regionalismo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0013765746258419408, "vas_cancelamento": 0.00027581015754116347, "conta_vencimento": 0.000957134589178197, "conta_debito_automatico_digital": 0.000881808363049491, "roaming_cobranca": 0.00041882678378382595, "conta_explicacao": 0.0017180349175411366, "conta_contestacao": 0.9847388540932691, "sem_correspondencia": 0.009632956469795149}, "confidence": 0.9825586903923076, "input_tokens": 447, "latency_ms": 102.73317799999404} +{"id": "g0010-conta_contestacao-regionalismo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.00039676482416303813, "conta_contestacao": 0.99826196587699, "seguranca_perda_roubo": 0.00027479977331940634, "conta_explicacao": 0.00046451759577302945, "marketplace_compra": 0.00012740010904211774, "roaming_cobranca": 0.00012621653812955937, "troca_numero": 5.705194241237188e-05, "conta_segunda_via": 0.00011470565167131705, "conta_pagamento_confirmacao": 4.516956393007673e-05, "seguranca_fraude": 4.809464989626248e-06, "bonus_nao_recebido": 1.4168141005524731e-05, "recarga_nao_creditada": 2.491148183005828e-05, "conta_vencimento": 1.2954546248385829e-05, "conta_debito_automatico_digital": 1.0505438438742252e-05, "plano_consulta": 1.830558455025154e-05, "sem_correspondencia": 4.57534675064939e-05}, "confidence": 0.9981460969354568, "input_tokens": 680, "latency_ms": 179.2034000000058} +{"id": "g0010-conta_contestacao-regionalismo-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.000810985665439941, "conta_contestacao": 0.9955604358922742, "conta_explicacao": 0.0015498508385436065, "conta_vencimento": 0.0009729507932185534, "conta_segunda_via": 0.00040025744527108584, "roaming_cobranca": 0.0002759752934664392, "conta_debito_automatico_digital": 5.9160222250231276e-05, "sem_correspondencia": 0.00037038384953582445}, "confidence": 0.9949262124483136, "input_tokens": 448, "latency_ms": 103.2534759999919} +{"id": "g0010-conta_contestacao-regionalismo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.006027914895388939, "vas_cancelamento": 0.013521159311795438, "conta_segunda_via": 0.0030829503850428315, "conta_pagamento_confirmacao": 0.0016765971106858012, "roaming_cobranca": 0.0017741424679070703, "cadastro_atualizacao": 0.0006035962455806643, "conta_vencimento": 0.0012872704387538079, "conta_contestacao": 0.9250247311138887, "marketplace_compra": 0.0016364441982145864, "conta_explicacao": 0.0373653086598545, "atendimento_humano": 0.0019584832091859533, "sem_correspondencia": 0.006041401963701599}, "confidence": 0.9182087975787877, "input_tokens": 564, "latency_ms": 145.02593000000275} +{"id": "g0010-conta_contestacao-regionalismo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.0029517810354545756, "conta_contestacao": 0.9886525307508542, "vas_cancelamento": 0.0016078381824683758, "sem_correspondencia": 0.006787850031222887}, "confidence": 0.9848700410011388, "input_tokens": 333, "latency_ms": 77.13614200000052} +{"id": "g0010-conta_contestacao-regionalismo-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.0005197146165483789, "conta_explicacao": 0.0005631241219211487, "roaming_cobranca": 0.0020699639937704953, "conta_segunda_via": 0.0009689640774831901, "conta_contestacao": 0.993550559730181, "conta_vencimento": 0.0007953616594883323, "vas_cancelamento": 6.261757696659807e-05, "sem_correspondencia": 0.0014696942236408067}, "confidence": 0.9926292111202067, "input_tokens": 448, "latency_ms": 103.41245199998639} +{"id": "g0010-conta_contestacao-regionalismo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.013072229916484514, "vas_cancelamento": 0.0004776468012405473, "conta_vencimento": 0.0023230976123750197, "conta_explicacao": 0.0006490391908108633, "conta_segunda_via": 0.0012807304350637512, "conta_contestacao": 0.9750716008681409, "conta_debito_automatico_digital": 0.000418795906021242, "sem_correspondencia": 0.006706859269863104}, "confidence": 0.971510400992161, "input_tokens": 443, "latency_ms": 102.9307979999885} +{"id": "g0010-conta_contestacao-regionalismo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.13433510445594327, "internet_problema_conexao": 0.0032496340033129644, "conta_segunda_via": 0.004132153440069218, "conta_vencimento": 0.00568113155743264, "conta_contestacao": 0.8390733064275785, "conta_pagamento_confirmacao": 0.00034753123274979236, "plano_consulta": 0.0001519295822096571, "fidelidade_resgate": 4.906065986517967e-05, "vas_cancelamento": 0.0001449926834763436, "roaming_cobranca": 7.548293198120542e-05, "conta_debito_automatico_digital": 0.00012680676399041624, "sem_correspondencia": 0.01263286626139073}, "confidence": 0.8244436070119042, "input_tokens": 564, "latency_ms": 145.11467700000935} +{"id": "g0010-conta_contestacao-regionalismo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_pagamento_confirmacao": 0.0005250474178510399, "roaming_cobranca": 0.0006730853220341474, "internet_consumo": 0.0011540241999835298, "conta_segunda_via": 0.0006543880741056948, "conta_contestacao": 0.9947208536065585, "conta_vencimento": 0.0005576977013969748, "bonus_nao_recebido": 7.516600714504879e-05, "suporte_sem_sinal": 0.00021557378098088464, "conta_explicacao": 0.0005347656903543211, "vas_cancelamento": 4.3110520011935326e-05, "conta_debito_automatico_digital": 0.00028450421290728527, "sem_correspondencia": 0.000561783466670682}, "confidence": 0.9942409312071547, "input_tokens": 564, "latency_ms": 148.5867969999788} +{"id": "g0013-conta_contestacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 116, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.8888447030834933, "roaming_cobranca": 0.011655028381720028, "conta_explicacao": 0.06070863191491818, "sem_correspondencia": 0.03879163661986854}, "confidence": 0.851792937444658, "input_tokens": 338, "latency_ms": 80.49268900001039} +{"id": "g0013-conta_contestacao-indireto_multiplo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.007737413952263221, "roaming_cobranca": 0.0031111321018158318, "conta_contestacao": 0.9788250342314424, "sem_correspondencia": 0.01032641971447852}, "confidence": 0.9717667123085899, "input_tokens": 355, "latency_ms": 82.7129520000085} +{"id": "g0013-conta_contestacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"roaming_duvida": 0.008416542013822493, "roaming_cobranca": 0.0012692435136550473, "conta_pagamento_confirmacao": 0.0013161813116710855, "negociacao_religacao": 0.0006670778825616959, "conta_segunda_via": 0.00170015249656406, "desconto_retencao": 0.6605799417974596, "fidelidade_resgate": 0.005045161988269439, "conta_vencimento": 0.001074787185517725, "vas_cancelamento": 0.004391459209675437, "conta_debito_automatico_digital": 0.0032478830417121806, "suporte_configuracao": 0.0008602549996870908, "conta_explicacao": 0.2928528650493228, "fidelidade_pontos": 0.0014739821557445817, "cancelamento_linha": 0.00044441056634219364, "cadastro_atualizacao": 0.0007925524144859995, "sem_correspondencia": 0.01586750437350873}, "confidence": 0.6379519379172899, "input_tokens": 684, "latency_ms": 179.2032840000104} +{"id": "g0013-conta_contestacao-indireto_multiplo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9884067080914033, "roaming_cobranca": 0.004552634156879527, "vas_cancelamento": 0.0033837063703357493, "sem_correspondencia": 0.0036569513813813764}, "confidence": 0.9845422774552047, "input_tokens": 352, "latency_ms": 81.57152999999084} +{"id": "g0013-conta_contestacao-indireto_multiplo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.03632838885914793, "vas_contratacao": 0.0007492267624347676, "internet_consumo": 0.0006931911496675845, "roaming_cobranca": 0.0012581300396384072, "internet_problema_conexao": 0.000488416515247562, "plano_nova_linha": 0.000541060547007864, "conta_debito_automatico_digital": 0.0003835545049281554, "conta_pagamento_confirmacao": 0.00021187265559863616, "parceiros_ofertas": 0.0008253064380117385, "conta_segunda_via": 0.03265619244762503, "suporte_chip_esim": 0.00029615513093928447, "negociacao_divida": 0.0006649936990226773, "vas_cancelamento": 0.00012382890737317343, "conta_vencimento": 0.007567268640485392, "conta_contestacao": 0.8546109019127044, "sem_correspondencia": 0.0626015117901675}, "confidence": 0.8449182953735512, "input_tokens": 674, "latency_ms": 179.14608000000953} +{"id": "g0013-conta_contestacao-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.005915557048050549, "roaming_cobranca": 0.17430669362370188, "vas_cancelamento": 0.005432578966407059, "conta_vencimento": 0.005722053286885827, "conta_debito_automatico_digital": 0.016819822275515307, "conta_explicacao": 0.760822022187148, "conta_pagamento_confirmacao": 0.006833334009201478, "sem_correspondencia": 0.024147938603089836}, "confidence": 0.7266537396424548, "input_tokens": 473, "latency_ms": 111.63510599999427} +{"id": "g0013-conta_contestacao-indireto_multiplo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.003280466299211536, "conta_segunda_via": 0.01079085463447874, "conta_contestacao": 0.9597760740515603, "conta_explicacao": 0.010981256293809957, "roaming_cobranca": 0.0016624443458039943, "vas_cancelamento": 0.0003467136969788351, "conta_debito_automatico_digital": 0.00022590328119319984, "sem_correspondencia": 0.012936287396963482}, "confidence": 0.9540297989160688, "input_tokens": 450, "latency_ms": 109.50665900000445} +{"id": "g0013-conta_contestacao-indireto_multiplo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.0012079726344612438, "vas_cancelamento": 0.003804875484220982, "roaming_cobranca": 0.0029183872532912913, "conta_contestacao": 0.988717144947854, "conta_pagamento_confirmacao": 0.0006228609343399017, "cancelamento_linha": 0.0001066855368060545, "conta_explicacao": 0.0002927082251403201, "fidelidade_resgate": 6.057895788311228e-05, "conta_vencimento": 8.178397405893139e-05, "conta_segunda_via": 3.784872666184385e-05, "fidelidade_pontos": 2.9667432580392116e-05, "sem_correspondencia": 0.0021194858927020945}, "confidence": 0.987691430852204, "input_tokens": 572, "latency_ms": 146.29879099999243} +{"id": "g0013-conta_contestacao-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"suporte_configuracao": 0.004601536306669865, "suporte_chip_esim": 0.0028222579320431995, "internet_problema_conexao": 0.0007973650602325596, "conta_pagamento_confirmacao": 0.00165956293993003, "cadastro_atualizacao": 0.0018712142331036164, "internet_pacote_adicional": 0.002848087454563433, "conta_segunda_via": 0.23032957372023208, "conta_vencimento": 0.001063838508120684, "recarga_saldo": 0.003972151544492853, "conta_explicacao": 0.5951072521338001, "vas_cancelamento": 0.00038064163710133407, "roaming_cobranca": 0.007555383388921559, "conta_debito_automatico_digital": 0.0015682567859644796, "plano_troca": 0.04343931213352828, "portabilidade": 0.00036056955479976834, "sem_correspondencia": 0.1016229966664962}, "confidence": 0.5681144022760535, "input_tokens": 690, "latency_ms": 179.00485600000593} +{"id": "g0013-conta_contestacao-indireto_multiplo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9836699092016615, "roaming_cobranca": 0.004972434544165775, "vas_cancelamento": 0.0044987325402430015, "sem_correspondencia": 0.00685892371392976}, "confidence": 0.9782265456022152, "input_tokens": 346, "latency_ms": 81.88459500001954} +{"id": "g0013-conta_contestacao-indireto_multiplo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.0026464897168635287, "roaming_cobranca": 0.0013807522345939626, "conta_contestacao": 0.9906374642465102, "vas_cancelamento": 0.0020572696829069554, "conta_debito_automatico_digital": 0.0012994187698456452, "conta_vencimento": 0.0002758382730958303, "conta_segunda_via": 0.00026429963532487735, "sem_correspondencia": 0.0014384674408588515}, "confidence": 0.9892999591388694, "input_tokens": 463, "latency_ms": 110.56544500002019} +{"id": "g0013-conta_contestacao-indireto_multiplo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 174, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.021978330116539144, "roaming_cobranca": 0.005549000817602253, "conta_contestacao": 0.9611217364606667, "sem_correspondencia": 0.011350932605191998}, "confidence": 0.9481623152808889, "input_tokens": 352, "latency_ms": 83.05792600000927} +{"id": "g0014-conta_explicacao-curto_neutro-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.194369656455334, "conta_vencimento": 0.00792524386953156, "conta_explicacao": 0.7774678776670294, "conta_pagamento_confirmacao": 0.004690657425304385, "conta_segunda_via": 0.007419001828435637, "conta_debito_automatico_digital": 0.0006978143015717236, "plano_consulta": 0.00021593017083927776, "sem_correspondencia": 0.007213818281954022}, "confidence": 0.7456775744766049, "input_tokens": 423, "latency_ms": 102.464934000011} +{"id": "g0014-conta_explicacao-curto_neutro-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9843278634744361, "conta_pagamento_confirmacao": 0.0014806863495080557, "conta_contestacao": 0.0014426240978236472, "conta_vencimento": 0.0005218922032019548, "recarga_saldo": 0.0016947391700422871, "seguranca_fraude": 0.00026127417704979646, "conta_segunda_via": 0.0013887055938584332, "recarga_realizar": 0.00016839312522098047, "conta_debito_automatico_digital": 0.00014522736658116193, "plano_consulta": 0.003995762562070053, "plano_troca": 0.00012353340672395695, "sem_correspondencia": 0.004449298473483505}, "confidence": 0.9829031237902939, "input_tokens": 538, "latency_ms": 140.7623950000243} +{"id": "g0014-conta_explicacao-curto_neutro-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"seguranca_fraude": 0.0005375342704649395, "plano_consulta": 0.0008718962008040997, "roaming_pacote": 0.0008102793618039881, "conta_pagamento_confirmacao": 0.0013478402032755924, "conta_explicacao": 0.9854857990270174, "beneficios_consulta": 0.0003023777433337552, "conta_segunda_via": 0.000500028164735183, "roaming_duvida": 0.00020184081630438873, "reclamacao_atendimento": 0.0004775790754191123, "conta_vencimento": 0.00013495933002882781, "conta_contestacao": 0.008633489523056101, "conta_debito_automatico_digital": 0.0002889764181117612, "marketplace_pedido": 7.279676614181797e-05, "plano_nova_linha": 8.192319727991403e-05, "suporte_configuracao": 0.00021527745946312674, "sem_correspondencia": 3.740244276013476e-05}, "confidence": 0.9845181856288185, "input_tokens": 661, "latency_ms": 176.42124500000023} +{"id": "g0014-conta_explicacao-curto_neutro-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"troca_numero": 0.003278006010185411, "plano_consulta": 0.0006767348131915682, "conta_explicacao": 0.8261960463277306, "bonus_nao_recebido": 0.0016409681829882533, "conta_debito_automatico_digital": 0.0009438100273756506, "atendimento_humano": 0.0004672390035719882, "plano_troca": 0.0006256634427936846, "conta_pagamento_confirmacao": 0.00024938455463015247, "desconto_retencao": 0.0005922716244595628, "conta_contestacao": 0.16069095572385023, "conta_vencimento": 0.0004533388927701761, "marketplace_compra": 0.00010995384720996146, "conta_segunda_via": 0.00021985789190297783, "fidelidade_pontos": 0.00015342364054282643, "seguranca_fraude": 0.0001729105957420886, "sem_correspondencia": 0.00352943542105493}, "confidence": 0.8146091160829129, "input_tokens": 649, "latency_ms": 173.57102700000837} +{"id": "g0014-conta_explicacao-curto_neutro-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.012411768652439002, "conta_contestacao": 0.007907546121572212, "conta_explicacao": 0.9375102434584259, "sem_correspondencia": 0.04217044176756298}, "confidence": 0.9166803246112346, "input_tokens": 302, "latency_ms": 75.23963400001321} +{"id": "g0014-conta_explicacao-curto_neutro-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9839382563768417, "plano_consulta": 0.0016549630237765213, "conta_contestacao": 0.003988173732573532, "sem_correspondencia": 0.010418606866808223}, "confidence": 0.978584341835789, "input_tokens": 304, "latency_ms": 75.3320070000143} +{"id": "g0014-conta_explicacao-curto_neutro-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.7083128825271007, "plano_consulta": 0.0021092062769548147, "conta_contestacao": 0.2657948076545665, "sem_correspondencia": 0.023783103541377998}, "confidence": 0.6110838433694675, "input_tokens": 311, "latency_ms": 76.26538499999924} +{"id": "g0014-conta_explicacao-curto_neutro-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.8254007558528073, "plano_consulta": 0.00392326326482367, "conta_explicacao": 0.12040098514630528, "sem_correspondencia": 0.05027499573606391}, "confidence": 0.7672010078037429, "input_tokens": 302, "latency_ms": 75.35144199999877} +{"id": "g0014-conta_explicacao-curto_neutro-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.008144349484616956, "plano_consulta": 0.055802524783243435, "conta_explicacao": 0.8993837723751527, "sem_correspondencia": 0.03666935335698693}, "confidence": 0.8658450298335368, "input_tokens": 304, "latency_ms": 74.74040500000001} +{"id": "g0014-conta_explicacao-curto_neutro-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.01365918787992522, "marketplace_pedido": 0.002293283783775134, "recarga_realizar": 0.0032460436646274903, "conta_contestacao": 0.9590075710602032, "conta_segunda_via": 0.0019692174666023007, "conta_debito_automatico_digital": 0.0001823318149377456, "conta_vencimento": 0.0003213160348379673, "bonus_nao_recebido": 2.5664240099524084e-05, "plano_consulta": 0.0003649376025778477, "negociacao_religacao": 2.3275877913338346e-05, "conta_pagamento_confirmacao": 0.0001636483086341584, "seguranca_perda_roubo": 4.5216622914188095e-05, "cadastro_atualizacao": 4.901108259068893e-05, "roaming_duvida": 0.00015839193026041882, "internet_problema_conexao": 5.877853388355701e-05, "sem_correspondencia": 0.018432124096217244}, "confidence": 0.9562747424642167, "input_tokens": 654, "latency_ms": 173.83754200000112} +{"id": "g0014-conta_explicacao-curto_neutro-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.0008473193871771071, "conta_explicacao": 0.9950651294346479, "seguranca_perda_roubo": 0.0014165983475847286, "conta_segunda_via": 0.0010827658802055004, "atendimento_humano": 0.00016175615165120685, "conta_debito_automatico_digital": 0.00013602644330247763, "conta_pagamento_confirmacao": 6.004742170023261e-05, "internet_consumo": 0.00011456606990404368, "conta_vencimento": 5.975117504936781e-05, "marketplace_compra": 1.1284556254606154e-05, "conta_contestacao": 0.0008238529007364034, "sem_correspondencia": 0.00022090223178648433}, "confidence": 0.9946165048377977, "input_tokens": 531, "latency_ms": 141.29576700000257} +{"id": "g0014-conta_explicacao-curto_neutro-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.037312293680483916, "conta_explicacao": 0.8998804437460133, "plano_consulta": 0.006852977153937066, "sem_correspondencia": 0.05595428541956566}, "confidence": 0.8665072583280177, "input_tokens": 302, "latency_ms": 74.67485999998758} +{"id": "g0018-conta_explicacao-emocional-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_pagamento_confirmacao": 0.002071665891338641, "plano_consulta": 0.0004118257246732375, "conta_debito_automatico_digital": 0.004169129386487051, "conta_explicacao": 0.6247593428267677, "conta_contestacao": 0.3595780444356754, "conta_vencimento": 0.0003023712476752974, "conta_segunda_via": 0.000706750335277692, "sem_correspondencia": 0.008000870152104997}, "confidence": 0.5711535346591631, "input_tokens": 437, "latency_ms": 102.8340329999935} +{"id": "g0018-conta_explicacao-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"negociacao_religacao": 0.0021025603429115046, "conta_vencimento": 0.0004089689396095794, "troca_numero": 0.0005292072781745037, "fidelidade_resgate": 0.0005650594740707502, "parceiros_ofertas": 0.00033479432151101493, "conta_pagamento_confirmacao": 0.0003807330138228117, "plano_consulta": 0.0017625133786912767, "marketplace_pedido": 0.00034936825788915287, "vas_consulta": 0.0018698757632590241, "portabilidade": 0.000339159700559323, "vas_cancelamento": 0.0009687996805151005, "conta_segunda_via": 0.001919468729829162, "conta_debito_automatico_digital": 0.00035029707331972097, "suporte_configuracao": 0.0035964976217654834, "conta_contestacao": 0.9592005698662195, "sem_correspondencia": 0.02532212655785215}, "confidence": 0.9564806078573007, "input_tokens": 648, "latency_ms": 173.5667009999986} +{"id": "g0018-conta_explicacao-emocional-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.008251237202910154, "conta_contestacao": 0.011664513766375909, "conta_explicacao": 0.9213859511203992, "sem_correspondencia": 0.058698297910314744}, "confidence": 0.8951812681605323, "input_tokens": 318, "latency_ms": 76.48609000000306} +{"id": "g0018-conta_explicacao-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"fidelidade_pontos": 0.0012894948887992312, "suporte_sem_sinal": 0.00022169758397591252, "conta_pagamento_confirmacao": 0.0006229663773015084, "internet_pacote_adicional": 0.0005727796116091949, "marketplace_compra": 0.00018854710979349443, "negociacao_divida": 0.00928771083700539, "fidelidade_resgate": 0.0003533135067126714, "conta_debito_automatico_digital": 0.0002928189273838393, "cancelamento_linha": 0.0007088885011589301, "plano_consulta": 0.000434242491177615, "troca_numero": 0.003155148332653469, "conta_contestacao": 0.9726029310089533, "desconto_retencao": 0.0013642959171247216, "conta_segunda_via": 0.006959432022359967, "conta_vencimento": 0.00019525487975184875, "sem_correspondencia": 0.0017504780042388837}, "confidence": 0.9707764597428835, "input_tokens": 645, "latency_ms": 172.36720799999716} +{"id": "g0018-conta_explicacao-emocional-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"beneficios_consulta": 0.0012328748954342102, "conta_pagamento_confirmacao": 0.0003960734954883635, "conta_explicacao": 0.23409308434657747, "troca_numero": 0.008526898929978334, "conta_contestacao": 0.7329422379689144, "plano_consulta": 0.0003027798581084841, "conta_vencimento": 0.00028921504320870886, "seguranca_fraude": 0.021289576832782812, "conta_segunda_via": 0.0005262167477551119, "vas_consulta": 6.261028069559405e-05, "negociacao_divida": 0.00011599993271802852, "reclamacao_atendimento": 3.63818642478251e-05, "conta_debito_automatico_digital": 3.9872279139899916e-05, "vas_contratacao": 3.087517930628249e-05, "seguranca_perda_roubo": 5.531495934906911e-05, "sem_correspondencia": 5.9987386295444905e-05}, "confidence": 0.715138387166842, "input_tokens": 671, "latency_ms": 176.66617299997256} +{"id": "g0018-conta_explicacao-emocional-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_pagamento_confirmacao": 0.0025947797141562755, "vas_contratacao": 0.0002966635436244963, "conta_explicacao": 0.9484252509374435, "roaming_cobranca": 0.003282261781790305, "conta_vencimento": 0.0007790072273300585, "marketplace_pedido": 0.0001175391677424679, "conta_debito_automatico_digital": 0.000344786168022453, "conta_segunda_via": 0.0008517059381193643, "plano_consulta": 0.0019741247974370555, "conta_contestacao": 0.0372231590662199, "troca_numero": 0.0005372705105008999, "sem_correspondencia": 0.003573451147613266}, "confidence": 0.9437366373863019, "input_tokens": 535, "latency_ms": 141.72831299998734} +{"id": "g0018-conta_explicacao-emocional-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.04466473398221586, "conta_pagamento_confirmacao": 0.002929738536200639, "internet_consumo": 0.0022576146712370336, "plano_consulta": 0.003375127851731452, "conta_segunda_via": 0.0030837870235676276, "cadastro_atualizacao": 0.0023159977066570477, "conta_contestacao": 0.9395646070875672, "recarga_realizar": 0.0004573357348700342, "troca_numero": 0.0005759811137068634, "conta_vencimento": 8.098711207475345e-05, "plano_troca": 0.00010840415486922393, "seguranca_perda_roubo": 0.00010504175855118707, "conta_debito_automatico_digital": 0.00013083172023075308, "parceiros_ofertas": 0.00010257314923819246, "suporte_sem_sinal": 5.724337093856039e-05, "sem_correspondencia": 0.00018999502634358732}, "confidence": 0.9355355808934049, "input_tokens": 639, "latency_ms": 184.41922900001373} +{"id": "g0018-conta_explicacao-emocional-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0015334108855456535, "vas_contratacao": 0.0002727196059961151, "conta_explicacao": 0.986781359385094, "conta_vencimento": 0.002145625541070001, "plano_consulta": 0.002318112190928005, "conta_debito_automatico_digital": 0.0001911853575038823, "reclamacao_atendimento": 9.976310555561526e-05, "plano_nova_linha": 6.662675247285727e-05, "negociacao_religacao": 0.0002995970256132591, "conta_pagamento_confirmacao": 6.933228316714688e-05, "conta_contestacao": 0.004398869719756347, "sem_correspondencia": 0.0018233981472972032}, "confidence": 0.9855796647837386, "input_tokens": 550, "latency_ms": 143.8595029999874} +{"id": "g0018-conta_explicacao-emocional-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.11569759690258268, "conta_contestacao": 0.007904440875880285, "conta_explicacao": 0.8434801711709089, "sem_correspondencia": 0.032917791050628226}, "confidence": 0.7913068948945451, "input_tokens": 312, "latency_ms": 75.04074599998489} +{"id": "g0018-conta_explicacao-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.0017618038710403205, "plano_consulta": 0.2453473512440061, "conta_vencimento": 0.0006457764007622266, "vas_cancelamento": 0.00027109918649664464, "conta_pagamento_confirmacao": 0.00017998697692866173, "internet_pacote_adicional": 0.00018339570351665982, "negociacao_religacao": 0.0002841336234926615, "conta_segunda_via": 0.00013620079947552057, "recarga_realizar": 0.00041238384948731035, "conta_debito_automatico_digital": 0.000427531629945491, "conta_contestacao": 0.7394314655926778, "sem_correspondencia": 0.010918871122170552}, "confidence": 0.715743417010194, "input_tokens": 533, "latency_ms": 141.97399799999744} +{"id": "g0018-conta_explicacao-emocional-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0040972227588294665, "marketplace_compra": 0.0007367545704974074, "recarga_realizar": 0.0028916995315333488, "conta_explicacao": 0.926013544415783, "plano_troca": 0.0028422737698079433, "conta_contestacao": 0.007362113148468581, "plano_consulta": 0.0008252566139060943, "negociacao_divida": 0.001107033756612565, "conta_vencimento": 0.0010281038808982671, "negociacao_religacao": 0.0001149268721273505, "conta_debito_automatico_digital": 6.46471691190365e-05, "internet_problema_conexao": 0.0005215757363452098, "troca_numero": 0.00017425480139208766, "conta_pagamento_confirmacao": 0.0002827927544979272, "cadastro_atualizacao": 0.00021855698284824622, "sem_correspondencia": 0.051719243237333526}, "confidence": 0.9210811140435021, "input_tokens": 643, "latency_ms": 173.2505319999973} +{"id": "g0018-conta_explicacao-emocional-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"plano_consulta": 0.018711813194305583, "recarga_saldo": 0.007181499456849324, "conta_explicacao": 0.2848777682748067, "conta_contestacao": 0.6836178871710606, "vas_consulta": 0.002920645625906931, "fidelidade_resgate": 0.00019323176891280914, "conta_pagamento_confirmacao": 0.00018960712844546125, "conta_debito_automatico_digital": 5.892617795964161e-05, "beneficios_consulta": 0.00019797341316813268, "plano_troca": 4.780692058214578e-05, "portabilidade": 1.648311906157778e-05, "conta_vencimento": 5.3050481191457437e-05, "conta_segunda_via": 0.001013376874640779, "suporte_configuracao": 8.360702193367821e-05, "roaming_duvida": 8.027797208316008e-05, "sem_correspondencia": 0.0007560453990919332}, "confidence": 0.662525746315798, "input_tokens": 655, "latency_ms": 173.84363599998665} +{"id": "g0019-conta_explicacao-longo_contexto-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 206, "length_bucket": "longo"}, "pred": "conta_explicacao", "probabilities": {"vas_contratacao": 0.002238847053515009, "marketplace_compra": 0.00045150277861312753, "conta_explicacao": 0.9416144318400357, "conta_pagamento_confirmacao": 0.002664334041481051, "plano_consulta": 0.0025661605667161285, "cancelamento_linha": 0.0001867536716679333, "conta_contestacao": 0.026185548131432732, "roaming_cobranca": 0.021038010425232106, "conta_debito_automatico_digital": 0.0003422278257479836, "conta_segunda_via": 0.000368919874626268, "conta_vencimento": 0.00042204418941549175, "sem_correspondencia": 0.001921219601516516}, "confidence": 0.9363066529164024, "input_tokens": 584, "latency_ms": 150.3333060000216} +{"id": "g0019-conta_explicacao-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 183, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.002554911114745497, "plano_consulta": 0.0006620605431395367, "internet_consumo": 0.0006250057189307797, "bonus_nao_recebido": 0.0002853466090134997, "conta_debito_automatico_digital": 0.0013882599886133207, "vas_contratacao": 0.0019080767902922278, "conta_segunda_via": 0.0015966161986453098, "internet_pacote_adicional": 0.0004350352339597323, "conta_pagamento_confirmacao": 0.0028503941533944547, "conta_vencimento": 0.0029094086220442235, "conta_contestacao": 0.9814108541537999, "fidelidade_resgate": 0.001083331997421484, "suporte_sem_sinal": 7.402855956587011e-05, "negociacao_religacao": 0.00020179529805911979, "portabilidade": 0.00014548651990730954, "sem_correspondencia": 0.0018693884984678129}, "confidence": 0.9801715777640533, "input_tokens": 694, "latency_ms": 180.31543800000804} +{"id": "g0019-conta_explicacao-longo_contexto-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"roaming_pacote": 0.0010343111500285597, "marketplace_compra": 9.959568526501591e-05, "fidelidade_pontos": 0.00013976763059032248, "conta_vencimento": 0.00011832120106046684, "beneficios_consulta": 0.0004272906245154349, "conta_contestacao": 0.047148699636487476, "conta_debito_automatico_digital": 0.0011087071547963704, "recarga_saldo": 0.0002920768677928252, "cancelamento_linha": 0.003623611541522594, "plano_consulta": 0.004379411275316314, "conta_explicacao": 0.9401269073822064, "marketplace_pedido": 0.0003836880515995403, "bonus_nao_recebido": 5.0514771984239424e-05, "conta_segunda_via": 0.00020956089674698032, "conta_pagamento_confirmacao": 0.00013431070671074213, "sem_correspondencia": 0.0007232254233768053}, "confidence": 0.9361353678743531, "input_tokens": 696, "latency_ms": 180.45946400002322} +{"id": "g0019-conta_explicacao-longo_contexto-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.052045614668511826, "conta_explicacao": 0.92793266585623, "plano_consulta": 0.0048271048600547215, "sem_correspondencia": 0.015194614615203304}, "confidence": 0.9039102211416403, "input_tokens": 345, "latency_ms": 82.28616299999203} +{"id": "g0019-conta_explicacao-longo_contexto-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 164, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_debito_automatico_digital": 0.0005402375321374004, "conta_segunda_via": 0.000292828166362926, "conta_pagamento_confirmacao": 0.001135692618582526, "plano_consulta": 0.0007042962249134093, "conta_contestacao": 0.008228476031873209, "conta_explicacao": 0.9872489864797377, "conta_vencimento": 0.0002870370396648786, "sem_correspondencia": 0.0015624459067280236}, "confidence": 0.9854274131197002, "input_tokens": 461, "latency_ms": 111.08787599999914} +{"id": "g0019-conta_explicacao-longo_contexto-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 188, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.543898740944877, "plano_consulta": 0.0034660093885563984, "conta_vencimento": 0.004261894423585065, "conta_segunda_via": 0.0018244565732019639, "conta_pagamento_confirmacao": 0.0012804547980874428, "conta_debito_automatico_digital": 0.0015068765565107944, "conta_contestacao": 0.43239197883767505, "sem_correspondencia": 0.011369588477506333}, "confidence": 0.4787414182227166, "input_tokens": 470, "latency_ms": 111.95377199999257} +{"id": "g0019-conta_explicacao-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 190, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9343884455385524, "conta_debito_automatico_digital": 0.010118881706836785, "plano_consulta": 0.002807257598557565, "seguranca_perda_roubo": 0.0016676001186996183, "conta_vencimento": 0.003998995358203999, "conta_segunda_via": 0.030096733928380474, "vas_contratacao": 0.0012304094664971454, "conta_pagamento_confirmacao": 0.0003460858416389371, "recarga_realizar": 0.002110114783799125, "fidelidade_pontos": 7.249747215421352e-05, "vas_cancelamento": 0.0001002089361323821, "sem_correspondencia": 0.013062769250547434}, "confidence": 0.9284237587693298, "input_tokens": 584, "latency_ms": 153.09337599998685} +{"id": "g0019-conta_explicacao-longo_contexto-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.0007697100122463562, "fidelidade_pontos": 8.800240670099243e-05, "internet_pacote_adicional": 0.00014075746084458562, "conta_debito_automatico_digital": 0.00023673411688337567, "conta_segunda_via": 0.00024975269187654087, "recarga_realizar": 0.0002297593191311785, "marketplace_pedido": 0.00011716785932597339, "reclamacao_atendimento": 0.00011967401948890594, "conta_contestacao": 0.16084185954107405, "plano_consulta": 0.06906585091967184, "conta_pagamento_confirmacao": 0.00025650871291735044, "conta_explicacao": 0.7673740286226121, "bonus_nao_recebido": 0.0001336095685403333, "portabilidade": 0.00010266989519401736, "roaming_cobranca": 7.510014455462681e-05, "sem_correspondencia": 0.00019881470893768797}, "confidence": 0.7518656305307865, "input_tokens": 701, "latency_ms": 186.05356000000484} +{"id": "g0019-conta_explicacao-longo_contexto-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 180, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.3771254472360202, "conta_pagamento_confirmacao": 0.011628923712905899, "conta_vencimento": 0.023605570603949504, "conta_explicacao": 0.5648133795050136, "conta_segunda_via": 0.008961843142218989, "conta_debito_automatico_digital": 0.0005853426766811927, "plano_consulta": 0.0003927024975454677, "sem_correspondencia": 0.012886790625665117}, "confidence": 0.5026438622914442, "input_tokens": 467, "latency_ms": 113.70921300002124} +{"id": "g0019-conta_explicacao-longo_contexto-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0010829061927885, "recarga_nao_creditada": 0.0003259341072847757, "conta_explicacao": 0.9923323006811621, "conta_debito_automatico_digital": 0.0022565032916309394, "conta_vencimento": 0.00048755369531545923, "conta_pagamento_confirmacao": 0.00034746365853944233, "conta_contestacao": 0.0020439215776444524, "internet_consumo": 0.00010265825776657072, "plano_consulta": 0.0005185069491616913, "cancelamento_linha": 1.9351044084490712e-05, "atendimento_humano": 0.0003348767053977628, "sem_correspondencia": 0.0001480238392238071}, "confidence": 0.9916352371067223, "input_tokens": 557, "latency_ms": 146.61884000000214} +{"id": "g0019-conta_explicacao-longo_contexto-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.07913194032118931, "plano_consulta": 0.008547202918754465, "conta_explicacao": 0.8888436027669017, "sem_correspondencia": 0.023477253993154607}, "confidence": 0.8517914703558689, "input_tokens": 341, "latency_ms": 82.67116000001806} +{"id": "g0019-conta_explicacao-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0028798112354595563, "fidelidade_pontos": 0.0009055926900139367, "conta_contestacao": 0.9412019852531075, "suporte_chip_esim": 0.0030259489274406188, "suporte_sem_sinal": 0.0010218043159214239, "plano_consulta": 0.0028359102539256913, "conta_debito_automatico_digital": 0.0013509837372070927, "desconto_retencao": 0.003029910794941749, "vas_contratacao": 0.0032319524854858214, "internet_problema_conexao": 0.00015782425907384805, "internet_pacote_adicional": 0.0007265872551370893, "vas_cancelamento": 0.0064482139323444685, "seguranca_perda_roubo": 2.9686104060477174e-05, "conta_segunda_via": 0.004303298635947599, "conta_pagamento_confirmacao": 0.00013080322831075008, "sem_correspondencia": 0.028719686891622413}, "confidence": 0.9372821176033147, "input_tokens": 712, "latency_ms": 186.18580899999415} +{"id": "g0025-conta_vencimento-emocional-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9927858522193416, "conta_segunda_via": 0.002568172436309522, "conta_contestacao": 0.0014552677779446311, "sem_correspondencia": 0.0031907075664044265}, "confidence": 0.9903811362924552, "input_tokens": 353, "latency_ms": 83.17431699998679} +{"id": "g0025-conta_vencimento-emocional-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.001715605626906364, "conta_vencimento": 0.9916597444681103, "suporte_chip_esim": 0.0014744485393357507, "portabilidade": 0.001045530603924387, "beneficios_consulta": 0.0007798155077013977, "internet_pacote_adicional": 0.0005247035000304221, "conta_explicacao": 0.0010764558708637895, "cancelamento_linha": 0.00020566975611105247, "negociacao_religacao": 0.0003057009567336564, "conta_segunda_via": 3.7317583392510626e-05, "vas_consulta": 8.939072616139876e-05, "fidelidade_resgate": 6.454951030441195e-05, "conta_debito_automatico_digital": 0.0002112347066841029, "desconto_retencao": 0.0003581570776295831, "conta_contestacao": 0.00011681898326764353, "sem_correspondencia": 0.0003348565828432909}, "confidence": 0.9911037274326511, "input_tokens": 673, "latency_ms": 184.86400199998343} +{"id": "g0025-conta_vencimento-emocional-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 145, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0016734829137332091, "conta_explicacao": 0.0010313249760333255, "conta_contestacao": 0.00441192145489168, "conta_debito_automatico_digital": 0.00047812027534796455, "conta_vencimento": 0.9833368942508592, "negociacao_divida": 0.00047906004206028886, "internet_pacote_adicional": 0.0001519472463046308, "portabilidade": 0.00016413362467089434, "conta_pagamento_confirmacao": 0.0004365074746448977, "suporte_configuracao": 5.92970264927779e-05, "vas_contratacao": 0.00019819528065292296, "sem_correspondencia": 0.007579115434308111}, "confidence": 0.9818220664554825, "input_tokens": 582, "latency_ms": 156.62694399998145} +{"id": "g0025-conta_vencimento-emocional-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9651052080080339, "cadastro_atualizacao": 0.0017359808658590058, "seguranca_perda_roubo": 0.0004768398611264345, "conta_explicacao": 0.001667456488580041, "vas_cancelamento": 0.0019112651996719549, "desconto_retencao": 0.005441607019617871, "reclamacao_atendimento": 0.0077486085048165095, "parceiros_ofertas": 0.00031553008680211146, "conta_debito_automatico_digital": 0.012623689709462529, "conta_pagamento_confirmacao": 9.768366561656692e-05, "conta_contestacao": 0.002083998672716296, "marketplace_compra": 0.00011209531764321379, "suporte_chip_esim": 5.247132162338655e-05, "suporte_configuracao": 7.381655202924131e-05, "conta_segunda_via": 0.00012983024665949995, "sem_correspondencia": 0.0004239184797416847}, "confidence": 0.9627788885419021, "input_tokens": 709, "latency_ms": 185.70532699999376} +{"id": "g0025-conta_vencimento-emocional-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 137, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.0017155410077403014, "plano_nova_linha": 0.0008470013651974483, "conta_vencimento": 0.9914637080614754, "conta_debito_automatico_digital": 0.001625156521334158, "conta_contestacao": 0.0005757376465233654, "conta_segunda_via": 0.0002668794310310932, "fidelidade_pontos": 0.0002484128606663699, "desconto_retencao": 0.0021317221987241035, "conta_pagamento_confirmacao": 0.0002880087313170631, "conta_explicacao": 0.00013223880926092757, "marketplace_pedido": 0.00014644315638825226, "sem_correspondencia": 0.0005591502103414246}, "confidence": 0.9906876815216095, "input_tokens": 557, "latency_ms": 145.19261800001004} +{"id": "g0025-conta_vencimento-emocional-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 128, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9881633029109924, "conta_contestacao": 0.006029489006364163, "conta_segunda_via": 0.002006942245198187, "sem_correspondencia": 0.003800265837445356}, "confidence": 0.9842177372146566, "input_tokens": 343, "latency_ms": 81.41574199999013} +{"id": "g0025-conta_vencimento-emocional-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0194186495273396, "recarga_saldo": 0.007674312425172207, "conta_contestacao": 0.0049814698663918295, "marketplace_compra": 0.0024843143335917424, "troca_numero": 0.0073917181302466635, "bonus_nao_recebido": 0.0067045119335282476, "marketplace_pedido": 0.022014539642528953, "conta_explicacao": 0.05969775320912781, "internet_pacote_adicional": 0.02066452070115463, "atendimento_humano": 0.24555668853873722, "conta_pagamento_confirmacao": 0.03128128691987575, "conta_debito_automatico_digital": 0.00351599983094059, "fidelidade_resgate": 0.003934576065035084, "conta_segunda_via": 0.05248607390460934, "parceiros_ofertas": 0.0023096993971374854, "sem_correspondencia": 0.5098838855745829}, "confidence": 0.4772094779462217, "input_tokens": 670, "latency_ms": 178.67475799999966} +{"id": "g0025-conta_vencimento-emocional-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.004318073791197551, "desconto_retencao": 0.0016443353271243524, "conta_vencimento": 0.9582770751899976, "conta_debito_automatico_digital": 0.005168030540205127, "conta_segunda_via": 0.001886883741820418, "conta_contestacao": 0.0017074664661815655, "conta_pagamento_confirmacao": 0.00037803375586428696, "sem_correspondencia": 0.0266201011876091}, "confidence": 0.9523166573599973, "input_tokens": 454, "latency_ms": 110.42928899999538} +{"id": "g0025-conta_vencimento-emocional-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"beneficios_consulta": 0.0048935369403895305, "conta_explicacao": 0.013739323752991821, "reclamacao_atendimento": 0.0045770739212044, "plano_consulta": 0.002038623755268235, "conta_pagamento_confirmacao": 0.019838406856349845, "conta_contestacao": 0.4789998482392792, "conta_segunda_via": 0.02825037058064448, "conta_debito_automatico_digital": 0.002401134175237641, "portabilidade": 0.0005212865021672159, "seguranca_perda_roubo": 0.00170258439617794, "conta_vencimento": 0.231957043873026, "sem_correspondencia": 0.21108076700726366}, "confidence": 0.43163619807921366, "input_tokens": 572, "latency_ms": 148.10771199998385} +{"id": "g0025-conta_vencimento-emocional-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.002803714667358315, "conta_vencimento": 0.9879814675860027, "conta_contestacao": 0.0035862467744411227, "sem_correspondencia": 0.0056285709721979466}, "confidence": 0.9839752901146701, "input_tokens": 336, "latency_ms": 77.42240400000355} +{"id": "g0025-conta_vencimento-emocional-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0010649546324580641, "conta_debito_automatico_digital": 0.0006198959805402151, "internet_consumo": 0.0004133964249018459, "conta_segunda_via": 0.00027949135894667185, "conta_explicacao": 0.0002298156363224811, "conta_contestacao": 0.00045202335899736056, "conta_vencimento": 0.9940799401852468, "sem_correspondencia": 0.00286048242258652}, "confidence": 0.9932342173545677, "input_tokens": 454, "latency_ms": 110.9991490000084} +{"id": "g0025-conta_vencimento-emocional-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9673471601440906, "conta_pagamento_confirmacao": 0.007419084168537805, "conta_segunda_via": 0.0009183726562654086, "roaming_pacote": 0.0011431343572687635, "conta_contestacao": 0.004597803185027074, "conta_debito_automatico_digital": 0.005614756300697281, "conta_explicacao": 0.001189437083327749, "sem_correspondencia": 0.011770252104785384}, "confidence": 0.9626824687361033, "input_tokens": 462, "latency_ms": 111.27562199999375} +{"id": "g0026-conta_vencimento-longo_contexto-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9913153121765055, "conta_segunda_via": 0.003782800726544355, "conta_contestacao": 0.001742826885710963, "sem_correspondencia": 0.003159060211239345}, "confidence": 0.9884204162353406, "input_tokens": 343, "latency_ms": 83.59456800002363} +{"id": "g0026-conta_vencimento-longo_contexto-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0007727909438983289, "conta_vencimento": 0.9960958658771496, "cadastro_atualizacao": 0.0008388934343227378, "conta_contestacao": 0.0005260004493838155, "conta_explicacao": 0.0004198239005165745, "conta_debito_automatico_digital": 0.0005275829695224135, "conta_segunda_via": 0.00010120042795596439, "sem_correspondencia": 0.0007178419972506529}, "confidence": 0.9955381324310281, "input_tokens": 463, "latency_ms": 110.55627700000059} +{"id": "g0026-conta_vencimento-longo_contexto-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9655053967634852, "recarga_nao_creditada": 0.0013514546759270023, "negociacao_divida": 0.027336583645469936, "recarga_realizar": 0.000983145594546364, "conta_debito_automatico_digital": 0.0023372876914699837, "conta_contestacao": 0.0009533659622990105, "plano_consulta": 0.0002517983294230523, "seguranca_perda_roubo": 0.00011406493672359429, "conta_explicacao": 0.0004217954647519258, "roaming_pacote": 2.0734727354588524e-05, "seguranca_fraude": 4.7312857971559335e-05, "conta_segunda_via": 0.00022412115145699235, "parceiros_ofertas": 2.869045989122314e-05, "internet_problema_conexao": 4.2028547871957584e-05, "conta_pagamento_confirmacao": 4.070005108652077e-05, "sem_correspondencia": 0.0003415191402711104}, "confidence": 0.9632057565477178, "input_tokens": 670, "latency_ms": 178.08495500000276} +{"id": "g0026-conta_vencimento-longo_contexto-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0010276142643654966, "conta_pagamento_confirmacao": 0.0006654198256075333, "conta_contestacao": 0.001632345534709898, "conta_debito_automatico_digital": 0.00044260915055394545, "conta_vencimento": 0.9945604123972386, "conta_segunda_via": 0.0005761744476590361, "suporte_chip_esim": 0.00010307152404212155, "sem_correspondencia": 0.0009923528558235506}, "confidence": 0.993783328453987, "input_tokens": 469, "latency_ms": 111.6926949999879} +{"id": "g0026-conta_vencimento-longo_contexto-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0025343650112508737, "seguranca_fraude": 0.00039987585252344214, "conta_debito_automatico_digital": 0.0046091338970959215, "beneficios_consulta": 0.000567146468972975, "plano_troca": 0.00028785116956288, "cancelamento_linha": 0.0005781661651210355, "conta_vencimento": 0.9873755549682225, "conta_pagamento_confirmacao": 0.0003215980556584273, "portabilidade": 0.0005025223875798172, "suporte_sem_sinal": 0.0001079076513171904, "conta_contestacao": 0.0017408405153543861, "roaming_cobranca": 0.0002583558542757596, "conta_segunda_via": 0.0001478612608842006, "negociacao_divida": 0.0001401850113302052, "cadastro_atualizacao": 0.00013690276490806194, "sem_correspondencia": 0.00029173296594228916}, "confidence": 0.9865339252994372, "input_tokens": 672, "latency_ms": 178.26398400001153} +{"id": "g0026-conta_vencimento-longo_contexto-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0010721717131493345, "vas_consulta": 0.00029815384828244597, "suporte_sem_sinal": 0.00028657155754934974, "troca_numero": 0.00030252174404061806, "fidelidade_pontos": 0.0002928488787223252, "cadastro_atualizacao": 0.000515421157507316, "conta_vencimento": 0.995513492892829, "internet_pacote_adicional": 0.00021364824905836105, "conta_segunda_via": 0.0004100221698185938, "conta_debito_automatico_digital": 0.0002657432711303993, "recarga_saldo": 0.0001242262096856237, "seguranca_fraude": 0.00016321753989940747, "conta_contestacao": 0.00010011333921028597, "internet_problema_conexao": 0.00012281921645564047, "conta_pagamento_confirmacao": 0.00015021828214067804, "sem_correspondencia": 0.00016880993052066886}, "confidence": 0.9952143924190175, "input_tokens": 680, "latency_ms": 182.35709200001793} +{"id": "g0026-conta_vencimento-longo_contexto-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"suporte_sem_sinal": 0.0007408132666122587, "conta_segunda_via": 0.0002559216680490227, "conta_explicacao": 0.000486662398169651, "conta_debito_automatico_digital": 0.0011277243659801794, "conta_pagamento_confirmacao": 0.0010566670833977785, "conta_vencimento": 0.9939591864051428, "conta_contestacao": 0.00013228886652476193, "sem_correspondencia": 0.002240735946123609}, "confidence": 0.9930962130344485, "input_tokens": 455, "latency_ms": 111.21263500001533} +{"id": "g0026-conta_vencimento-longo_contexto-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9954044459927998, "conta_segunda_via": 0.002095462373021179, "conta_contestacao": 0.0008690852153085836, "sem_correspondencia": 0.0016310064188705155}, "confidence": 0.9938725946570662, "input_tokens": 332, "latency_ms": 78.14009699998792} +{"id": "g0026-conta_vencimento-longo_contexto-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_debito_automatico_digital": 0.0007232423493757002, "seguranca_fraude": 0.00011871301235779789, "conta_contestacao": 0.0001960871194937798, "reclamacao_atendimento": 0.00025650864623946685, "conta_explicacao": 0.0004815200688857017, "conta_pagamento_confirmacao": 0.0009979059551286792, "conta_segunda_via": 0.00028083174298791636, "internet_consumo": 0.0004874052018284533, "conta_vencimento": 0.9935901857881858, "plano_consulta": 0.0001760090482441579, "internet_problema_conexao": 0.00011031815437011669, "sem_correspondencia": 0.002581272912902347}, "confidence": 0.9930074754052939, "input_tokens": 580, "latency_ms": 150.87061099998778} +{"id": "g0026-conta_vencimento-longo_contexto-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0010002514739322083, "conta_explicacao": 0.0009448373156910187, "conta_contestacao": 0.00036154383640204027, "conta_pagamento_confirmacao": 0.0003591955113707347, "fidelidade_resgate": 0.00017407369040020257, "conta_debito_automatico_digital": 0.0021361379382009685, "conta_vencimento": 0.9914367069257195, "sem_correspondencia": 0.0035872533082833813}, "confidence": 0.9902133793436795, "input_tokens": 452, "latency_ms": 109.63874200001555} +{"id": "g0026-conta_vencimento-longo_contexto-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9554127544674038, "conta_contestacao": 0.0018321355873159148, "seguranca_perda_roubo": 0.00022320788182598585, "portabilidade": 0.0002868323656872818, "atendimento_humano": 0.0015384652856387398, "desconto_retencao": 0.0058527111805400395, "internet_problema_conexao": 0.00180499744875875, "beneficios_consulta": 0.00033151920507889127, "conta_explicacao": 0.0025626738317228864, "suporte_sem_sinal": 8.118867761398808e-05, "conta_debito_automatico_digital": 0.029328276901929802, "bonus_nao_recebido": 0.0002924293823842341, "conta_segunda_via": 0.00011762587776768601, "conta_pagamento_confirmacao": 5.420957389075698e-05, "marketplace_pedido": 5.86193884371573e-05, "sem_correspondencia": 0.00022235294400423848}, "confidence": 0.952440271431897, "input_tokens": 681, "latency_ms": 180.97650000001408} +{"id": "g0026-conta_vencimento-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.34985337222471363, "conta_contestacao": 0.061764913956186024, "conta_segunda_via": 0.13811305086684858, "sem_correspondencia": 0.4502686629522518}, "confidence": 0.2670248839363358, "input_tokens": 344, "latency_ms": 81.9055199999923} +{"id": "g0027-conta_vencimento-indireto_multiplo-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9894558310078919, "suporte_chip_esim": 0.002475780285751096, "conta_contestacao": 0.0006015265480692393, "conta_pagamento_confirmacao": 0.000516650818451272, "conta_segunda_via": 0.0010458962276466202, "conta_explicacao": 0.0010686428953669551, "conta_debito_automatico_digital": 0.0009416033487149543, "sem_correspondencia": 0.003894068868108007}, "confidence": 0.9879495211518767, "input_tokens": 477, "latency_ms": 113.89824599999088} +{"id": "g0027-conta_vencimento-indireto_multiplo-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0015863477980773597, "reclamacao_atendimento": 0.00025165903855290755, "portabilidade": 0.00024363290890636188, "conta_contestacao": 0.0004548763238557368, "cadastro_atualizacao": 0.0007037754614044178, "seguranca_fraude": 0.00018847492346449508, "conta_debito_automatico_digital": 0.0006619358298307061, "bonus_nao_recebido": 0.0001807362130981883, "marketplace_pedido": 0.0006352105606727482, "conta_explicacao": 0.0002253459558457636, "negociacao_divida": 0.0022391516312987984, "conta_segunda_via": 0.0029423845452194904, "beneficios_consulta": 0.0002960580364061726, "fidelidade_pontos": 0.000882811325882958, "conta_vencimento": 0.9879223499217853, "sem_correspondencia": 0.000585249525698636}, "confidence": 0.9871171732499043, "input_tokens": 691, "latency_ms": 180.7018009999979} +{"id": "g0027-conta_vencimento-indireto_multiplo-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 171, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.009975560674373172, "conta_segunda_via": 0.004195408239828308, "conta_debito_automatico_digital": 0.003674855618297559, "conta_vencimento": 0.8755845042375421, "conta_explicacao": 0.0010441249932891786, "recarga_nao_creditada": 0.0006794354586152242, "seguranca_perda_roubo": 0.0003099466556006971, "conta_contestacao": 0.046028554424586525, "suporte_configuracao": 0.000440565034062021, "internet_problema_conexao": 9.794382055705182e-05, "conta_pagamento_confirmacao": 0.00020319122870183457, "sem_correspondencia": 0.057765909614546376}, "confidence": 0.8642740046227732, "input_tokens": 561, "latency_ms": 145.310142999989} +{"id": "g0027-conta_vencimento-indireto_multiplo-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.000953910927058685, "plano_consulta": 0.0007003523989289369, "conta_contestacao": 0.0026624025722546073, "conta_pagamento_confirmacao": 0.0008293018987351581, "conta_vencimento": 0.9889983444229966, "conta_debito_automatico_digital": 0.0005089691528089112, "conta_segunda_via": 0.0001869831323994968, "sem_correspondencia": 0.00515973549481741}, "confidence": 0.9874266793405678, "input_tokens": 462, "latency_ms": 110.70426099999509} +{"id": "g0027-conta_vencimento-indireto_multiplo-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.0037441321795753674, "bonus_nao_recebido": 0.00034924701856303843, "conta_vencimento": 0.97828040071787, "conta_pagamento_confirmacao": 0.0008668580393295945, "conta_contestacao": 0.0011594323496740705, "conta_explicacao": 0.00042651058000822814, "marketplace_compra": 0.00015403792432934504, "conta_segunda_via": 0.0003655267063589707, "recarga_nao_creditada": 0.0004443200041997877, "suporte_sem_sinal": 3.64572969384604e-05, "conta_debito_automatico_digital": 0.012246613010112924, "sem_correspondencia": 0.0019264641730402383}, "confidence": 0.9763058916922216, "input_tokens": 566, "latency_ms": 147.66765299998497} +{"id": "g0027-conta_vencimento-indireto_multiplo-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"marketplace_pedido": 0.002294382680386436, "conta_segunda_via": 0.00021050252234059067, "conta_explicacao": 0.0001534637330480628, "conta_contestacao": 0.0002516333368895807, "seguranca_fraude": 0.00032674486679713, "troca_numero": 0.0002694875443886277, "conta_debito_automatico_digital": 0.019516783530175486, "conta_pagamento_confirmacao": 0.0003345071152016036, "recarga_nao_creditada": 0.0010402495075809203, "plano_nova_linha": 0.008232866115101383, "conta_vencimento": 0.9607925421296931, "sem_correspondencia": 0.006576836918397099}, "confidence": 0.957228227777847, "input_tokens": 566, "latency_ms": 154.01730199999975} +{"id": "g0027-conta_vencimento-indireto_multiplo-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.09047919258831189, "internet_pacote_adicional": 0.0007981889923639966, "plano_consulta": 0.0005096433943097829, "beneficios_consulta": 0.0010210847554395352, "suporte_chip_esim": 0.0017125557800629788, "vas_consulta": 0.002157254026660366, "conta_debito_automatico_digital": 0.04096564764265545, "recarga_realizar": 0.0011448548445604574, "conta_pagamento_confirmacao": 0.0011978294236910099, "reclamacao_atendimento": 0.0007512936742474191, "conta_contestacao": 0.062443770765572795, "negociacao_divida": 0.006687582507902881, "conta_vencimento": 0.779751463142559, "conta_segunda_via": 0.0016479063895545182, "suporte_sem_sinal": 0.0008571153231225065, "sem_correspondencia": 0.007874616748985368}, "confidence": 0.765068227352063, "input_tokens": 694, "latency_ms": 181.77807699998993} +{"id": "g0027-conta_vencimento-indireto_multiplo-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_contestacao": 0.00020408242930853898, "suporte_configuracao": 0.00012973394310593066, "conta_pagamento_confirmacao": 0.0003004171940904405, "conta_vencimento": 0.9985757959609038, "conta_segunda_via": 8.684900416040814e-05, "vas_contratacao": 3.491338804456147e-05, "conta_explicacao": 2.8717435915280082e-05, "bonus_nao_recebido": 3.1816267654668545e-05, "conta_debito_automatico_digital": 0.00014326765882615632, "fidelidade_pontos": 8.023273719264647e-06, "internet_problema_conexao": 9.947449314658135e-06, "sem_correspondencia": 0.00044643599495617373}, "confidence": 0.9984463228664405, "input_tokens": 571, "latency_ms": 148.49013100001685} +{"id": "g0027-conta_vencimento-indireto_multiplo-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.8868409110864011, "conta_segunda_via": 0.03658340915961967, "conta_contestacao": 0.042080489966550144, "sem_correspondencia": 0.034495189787429215}, "confidence": 0.849121214781868, "input_tokens": 339, "latency_ms": 81.5688479999892} +{"id": "g0027-conta_vencimento-indireto_multiplo-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 168, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"vas_cancelamento": 0.0007411271897551747, "recarga_nao_creditada": 0.00013689694188672948, "seguranca_perda_roubo": 0.0004651289834381677, "marketplace_compra": 0.0005109811664920233, "vas_consulta": 0.0011835534838026938, "cadastro_atualizacao": 0.03255465418502453, "seguranca_fraude": 0.0026752123279228522, "conta_vencimento": 0.8742159309503135, "conta_pagamento_confirmacao": 0.0006905815556497058, "roaming_pacote": 0.0005304462714752706, "conta_contestacao": 0.0006150720517246498, "negociacao_religacao": 0.0007342363773306089, "conta_segunda_via": 0.07873945426283094, "conta_debito_automatico_digital": 0.00026656620251553275, "conta_explicacao": 0.00019360377381287105, "sem_correspondencia": 0.00574655427602485}, "confidence": 0.8658303263470011, "input_tokens": 690, "latency_ms": 181.9817220000175} +{"id": "g0027-conta_vencimento-indireto_multiplo-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.002210125911403685, "conta_pagamento_confirmacao": 0.0004599934685065763, "conta_segunda_via": 0.0004183549684914924, "conta_contestacao": 0.0005446889095050454, "conta_debito_automatico_digital": 0.001315811771498403, "seguranca_fraude": 0.0021102426877545504, "conta_vencimento": 0.9688496058772353, "conta_explicacao": 0.0007739951502508568, "marketplace_pedido": 0.0009180276720521774, "suporte_sem_sinal": 0.00011932409057028852, "parceiros_ofertas": 0.0001319075257986324, "cadastro_atualizacao": 0.0002846524649757293, "internet_consumo": 0.0001378850363147611, "marketplace_compra": 0.000415955660509843, "negociacao_divida": 0.001871482824265467, "sem_correspondencia": 0.019437945980867115}, "confidence": 0.966772912935718, "input_tokens": 674, "latency_ms": 180.3846530000044} +{"id": "g0027-conta_vencimento-indireto_multiplo-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 187, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.003928771975484695, "conta_vencimento": 0.9854204209744487, "conta_contestacao": 0.0017182154623153272, "sem_correspondencia": 0.008932591587751268}, "confidence": 0.9805605612992646, "input_tokens": 351, "latency_ms": 83.13523800001121} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"recarga_realizar": 0.0005046236232767914, "suporte_configuracao": 9.547740855689267e-05, "conta_explicacao": 9.946958102949385e-05, "bonus_nao_recebido": 0.00012603823530388345, "vas_cancelamento": 0.00011548647321218192, "conta_pagamento_confirmacao": 0.00015033043533151178, "conta_vencimento": 0.0003667769713556814, "suporte_sem_sinal": 0.00011447579369682809, "recarga_nao_creditada": 0.0009942477220702883, "reclamacao_atendimento": 0.0006781706552116524, "cancelamento_linha": 0.00038660903783821737, "conta_debito_automatico_digital": 0.9959900979755489, "conta_contestacao": 0.00014003921053638545, "seguranca_fraude": 8.26118695958156e-05, "conta_segunda_via": 5.790506058243471e-05, "sem_correspondencia": 9.763994685303908e-05}, "confidence": 0.9957227711739188, "input_tokens": 701, "latency_ms": 180.72972199999526} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_vencimento": 0.011954519080773164, "recarga_realizar": 0.007448555749764117, "conta_explicacao": 0.018544432028869233, "conta_contestacao": 0.002277666244876398, "conta_pagamento_confirmacao": 0.013983354823097156, "conta_segunda_via": 0.3736288577271987, "conta_debito_automatico_digital": 0.38315709455472563, "sem_correspondencia": 0.18900551979069555}, "confidence": 0.295036679491115, "input_tokens": 445, "latency_ms": 104.47548299998743} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 121, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 0.00024315414970162911, "conta_pagamento_confirmacao": 8.345465236188812e-05, "conta_segunda_via": 0.00014172739367283602, "conta_explicacao": 0.0001833710977320091, "internet_pacote_adicional": 0.000556965575129659, "conta_debito_automatico_digital": 0.9981005962476966, "plano_consulta": 9.23663654427494e-05, "conta_contestacao": 0.00012033812414009179, "negociacao_religacao": 7.35667621082394e-05, "suporte_sem_sinal": 6.669820103619342e-06, "marketplace_pedido": 1.7514612737357884e-05, "conta_vencimento": 1.947110442370407e-05, "reclamacao_atendimento": 2.1738455457373718e-05, "seguranca_fraude": 1.9478849275044515e-05, "cadastro_atualizacao": 2.9334645710353355e-05, "sem_correspondencia": 0.000290252144306762}, "confidence": 0.9979739693308767, "input_tokens": 700, "latency_ms": 180.96085500002346} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9708031347584983, "conta_contestacao": 0.009337951226572683, "conta_segunda_via": 0.0052820291805592496, "sem_correspondencia": 0.01457688483436977}, "confidence": 0.9610708463446644, "input_tokens": 351, "latency_ms": 82.92659599999297} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.00201601472687268, "reclamacao_atendimento": 0.00043725919831065724, "suporte_sem_sinal": 0.0006513114652938228, "desconto_retencao": 0.0005154624886542959, "conta_explicacao": 0.0006865126092522254, "plano_consulta": 0.0006312077024201047, "conta_debito_automatico_digital": 0.9937602169747162, "roaming_cobranca": 0.00020512149761511744, "conta_contestacao": 0.00041788632853638984, "conta_vencimento": 8.22190011840822e-05, "roaming_pacote": 5.9931965996739054e-05, "suporte_chip_esim": 8.818304741504702e-05, "plano_troca": 7.087646576976662e-05, "portabilidade": 5.039890039075752e-05, "conta_pagamento_confirmacao": 0.0001423330502401683, "sem_correspondencia": 0.00018506457733204358}, "confidence": 0.9933442314396971, "input_tokens": 689, "latency_ms": 179.44762100000844} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"desconto_retencao": 0.016689596152455192, "seguranca_perda_roubo": 0.0009324266166830432, "portabilidade": 0.003943531222516503, "plano_nova_linha": 0.0019090068637320039, "vas_cancelamento": 0.05417262131212948, "conta_pagamento_confirmacao": 0.002692714046689507, "conta_vencimento": 0.049040728218121846, "conta_contestacao": 0.38810077210566846, "conta_explicacao": 0.0607724057169499, "fidelidade_resgate": 0.005638392791922383, "cancelamento_linha": 0.10404215909853416, "atendimento_humano": 0.04621446214788027, "conta_segunda_via": 0.011036747590555382, "suporte_sem_sinal": 0.0018296201801711938, "conta_debito_automatico_digital": 0.07814317653512919, "sem_correspondencia": 0.1748416394008617}, "confidence": 0.34730749024604624, "input_tokens": 658, "latency_ms": 176.86014599999567} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 0.001491093357103889, "fidelidade_resgate": 0.0002433764636495825, "bonus_nao_recebido": 0.00019148400035785818, "suporte_chip_esim": 0.00033720972248268516, "vas_contratacao": 0.00020746199880567582, "reclamacao_atendimento": 0.00016590597794353192, "conta_vencimento": 0.0002504159627082671, "vas_cancelamento": 0.0001539869317854733, "conta_pagamento_confirmacao": 0.0009321533651787548, "fidelidade_pontos": 0.0001130000235181015, "roaming_pacote": 0.0012277804687283672, "conta_segunda_via": 0.001794117764562533, "conta_contestacao": 0.0002772097882225343, "cadastro_atualizacao": 0.002850087428894102, "conta_debito_automatico_digital": 0.9882234259167741, "sem_correspondencia": 0.0015412908292845512}, "confidence": 0.9874383209778924, "input_tokens": 704, "latency_ms": 182.34312100000238} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_vencimento": 0.0009507598440670015, "internet_problema_conexao": 0.00019490695532967326, "bonus_nao_recebido": 0.00031207708140052273, "negociacao_divida": 0.00023462938372698086, "conta_contestacao": 0.0979480104637627, "conta_segunda_via": 0.0005586609557012276, "internet_consumo": 0.0008452350941350051, "vas_contratacao": 0.00020072762051634354, "plano_consulta": 0.0006846685130905693, "conta_debito_automatico_digital": 0.8968202771879408, "conta_explicacao": 0.00034659675583393186, "conta_pagamento_confirmacao": 0.00012446499607116803, "portabilidade": 0.00010471731804527639, "marketplace_compra": 0.0003758721765820983, "vas_cancelamento": 8.462315646352452e-05, "sem_correspondencia": 0.00021377249733313}, "confidence": 0.8899416290004704, "input_tokens": 677, "latency_ms": 182.34809399999108} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_problema_conexao": 0.0009861528251529446, "conta_explicacao": 0.22243383278299886, "fidelidade_pontos": 0.0017435897818188128, "vas_consulta": 0.0018985973872330212, "conta_pagamento_confirmacao": 0.10200478847696468, "conta_debito_automatico_digital": 0.6545955603710449, "conta_contestacao": 0.014542052134845565, "conta_vencimento": 0.00013178581802054514, "seguranca_perda_roubo": 0.00010150390514985225, "plano_troca": 2.294048401946911e-05, "atendimento_humano": 4.076861547522034e-05, "bonus_nao_recebido": 2.2492548734456664e-05, "conta_segunda_via": 8.415828031628025e-05, "vas_cancelamento": 6.662482189080713e-06, "roaming_cobranca": 9.468714335566403e-05, "sem_correspondencia": 0.0012904269626806183}, "confidence": 0.6315685977291146, "input_tokens": 687, "latency_ms": 182.70288100001153} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 125, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.0027341162273370728, "conta_explicacao": 0.005787665958046534, "conta_vencimento": 0.0023086603782803057, "suporte_configuracao": 0.0034997169885675854, "conta_segunda_via": 0.6770346025839098, "conta_pagamento_confirmacao": 0.0014718256842131152, "conta_debito_automatico_digital": 0.007117745749427784, "sem_correspondencia": 0.3000456664302178}, "confidence": 0.6308966886673255, "input_tokens": 457, "latency_ms": 111.21563100002163} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0012524640542149923, "conta_explicacao": 0.000873162562330625, "parceiros_ofertas": 0.0008636222145691942, "conta_segunda_via": 0.002298102175849284, "conta_debito_automatico_digital": 0.9846711205254628, "internet_pacote_adicional": 0.0006027950867808116, "conta_pagamento_confirmacao": 0.00011733992333347312, "beneficios_consulta": 0.002226872386651774, "roaming_cobranca": 0.0005228685615045146, "conta_vencimento": 0.00010203938862678877, "plano_troca": 0.00022447499500304809, "sem_correspondencia": 0.006245138125672713}, "confidence": 0.9832775860277774, "input_tokens": 555, "latency_ms": 144.51029500000345} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.0017662404036976524, "suporte_sem_sinal": 0.000351293341187996, "bonus_nao_recebido": 0.00017253468239595602, "recarga_saldo": 0.0006706728454405778, "conta_explicacao": 0.0006178274413780059, "seguranca_perda_roubo": 0.00029483767677411927, "seguranca_fraude": 0.00028088140248609753, "beneficios_consulta": 0.0003198531766633405, "conta_vencimento": 0.003167162784129832, "conta_segunda_via": 0.0352097659640991, "marketplace_pedido": 0.0005622727928237242, "internet_consumo": 0.0026509566986882217, "conta_contestacao": 0.7549489846452868, "conta_debito_automatico_digital": 0.18843186318752192, "conta_pagamento_confirmacao": 0.00040642069440195873, "sem_correspondencia": 0.010148432263024618}, "confidence": 0.7386122502883059, "input_tokens": 682, "latency_ms": 181.42176700001755} +{"id": "g0032-conta_debito_automatico_digital-emocional-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"bonus_nao_recebido": 0.0002051547188486891, "vas_cancelamento": 6.7379003168853e-05, "troca_numero": 8.614635320532623e-05, "suporte_chip_esim": 0.00012631828815627157, "roaming_pacote": 0.00010776626175621165, "marketplace_compra": 8.471312876265164e-05, "conta_contestacao": 0.00019115684951579327, "conta_vencimento": 0.00011470991515377774, "conta_segunda_via": 0.0007536306129835957, "conta_explicacao": 0.00041172427524789455, "marketplace_pedido": 0.0005536140915518157, "conta_debito_automatico_digital": 0.9970736986296534, "parceiros_ofertas": 3.913501365778114e-05, "conta_pagamento_confirmacao": 6.63738754119758e-05, "atendimento_humano": 4.516133582902609e-05, "sem_correspondencia": 7.331764709676775e-05}, "confidence": 0.9968786118716308, "input_tokens": 663, "latency_ms": 177.62112399998387} +{"id": "g0032-conta_debito_automatico_digital-emocional-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 105, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"troca_numero": 0.0008121326939443521, "conta_vencimento": 0.00012489736762150906, "parceiros_ofertas": 0.00022627339345274825, "suporte_sem_sinal": 0.00010786394203254914, "suporte_chip_esim": 0.0004693741413614791, "conta_segunda_via": 0.00031002116125686307, "conta_explicacao": 0.0002912132102765326, "conta_pagamento_confirmacao": 0.00015886378717002082, "negociacao_divida": 0.00038952062250818077, "conta_debito_automatico_digital": 0.996462237864424, "conta_contestacao": 0.00015927945183278954, "sem_correspondencia": 0.0004883223641190244}, "confidence": 0.9961406231248262, "input_tokens": 549, "latency_ms": 143.67969999997854} +{"id": "g0032-conta_debito_automatico_digital-emocional-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"parceiros_ofertas": 0.0006043932497064645, "conta_pagamento_confirmacao": 0.0002549333111067612, "reclamacao_atendimento": 0.0009708630919395316, "conta_vencimento": 0.00030573943204886193, "seguranca_fraude": 0.00030620514142553745, "troca_numero": 0.0005475365245332775, "conta_debito_automatico_digital": 0.9953205973584521, "conta_segunda_via": 0.0001989818384766, "conta_contestacao": 0.00030854758740996724, "vas_consulta": 5.711313475205976e-05, "conta_explicacao": 0.00011021471716806724, "sem_correspondencia": 0.0010148746129808241}, "confidence": 0.994895197118311, "input_tokens": 549, "latency_ms": 146.9327949999979} +{"id": "g0032-conta_debito_automatico_digital-emocional-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_compra": 0.0005755353237310253, "roaming_duvida": 0.00021392328174665786, "internet_consumo": 0.0002849353720576314, "bonus_nao_recebido": 0.00023568349545097665, "conta_contestacao": 0.000980050808374125, "conta_pagamento_confirmacao": 0.00046523539108287343, "conta_debito_automatico_digital": 0.9962005392652361, "plano_troca": 0.00016746525193554968, "conta_segunda_via": 0.0001654697158803333, "recarga_realizar": 3.705278398843743e-05, "conta_vencimento": 5.702703182501718e-05, "reclamacao_atendimento": 0.0001260406878390722, "conta_explicacao": 7.484518351258655e-05, "internet_problema_conexao": 5.878661718194764e-05, "beneficios_consulta": 0.00015428092766547365, "sem_correspondencia": 0.00020312886249218264}, "confidence": 0.9959472418829187, "input_tokens": 671, "latency_ms": 179.1127470000049} +{"id": "g0032-conta_debito_automatico_digital-emocional-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0005543710823517295, "conta_debito_automatico_digital": 0.997515057122266, "conta_segunda_via": 0.0008129492795012573, "sem_correspondencia": 0.001117622515881062}, "confidence": 0.9966867428296878, "input_tokens": 335, "latency_ms": 77.57120799999484} +{"id": "g0032-conta_debito_automatico_digital-emocional-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.002410639419505962, "conta_debito_automatico_digital": 0.9840959814185237, "atendimento_humano": 0.0006292506057460372, "conta_explicacao": 0.0011985230861999627, "conta_contestacao": 0.0009080863213359997, "roaming_cobranca": 0.000808643265785425, "seguranca_perda_roubo": 0.00042584778920477345, "conta_pagamento_confirmacao": 0.00017184012640528677, "internet_problema_conexao": 0.00012788525413987955, "conta_vencimento": 0.00013623574613447318, "negociacao_divida": 4.744890919022219e-05, "sem_correspondencia": 0.00903961805782843}, "confidence": 0.9826501615474801, "input_tokens": 542, "latency_ms": 142.40331999999967} +{"id": "g0032-conta_debito_automatico_digital-emocional-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.0002792645938342677, "conta_vencimento": 0.0002602362065545145, "negociacao_divida": 0.0004421535187167691, "conta_contestacao": 0.00019269522900034237, "conta_debito_automatico_digital": 0.9972220577788994, "conta_explicacao": 0.0003813819591973893, "conta_segunda_via": 7.347008564419604e-05, "sem_correspondencia": 0.0011487406281532019}, "confidence": 0.9968252088901705, "input_tokens": 447, "latency_ms": 104.42333599999643} +{"id": "g0032-conta_debito_automatico_digital-emocional-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.00035106780095126575, "conta_segunda_via": 0.00021338833889800006, "conta_explicacao": 0.00045333476308193955, "conta_debito_automatico_digital": 0.9971192971335622, "conta_vencimento": 0.0004368384427794074, "conta_pagamento_confirmacao": 0.00010423795904623163, "plano_consulta": 3.276444497910115e-05, "sem_correspondencia": 0.0012890711167018855}, "confidence": 0.9967077681526424, "input_tokens": 439, "latency_ms": 105.10670800002231} +{"id": "g0032-conta_debito_automatico_digital-emocional-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9126899653675548, "conta_segunda_via": 0.004121656906413735, "conta_contestacao": 0.0032635103189165354, "vas_consulta": 0.0030137738169894847, "conta_pagamento_confirmacao": 0.005590675387491674, "conta_explicacao": 0.005520793572736364, "conta_vencimento": 0.0011364668694135713, "sem_correspondencia": 0.06466315776048369}, "confidence": 0.9002171032772057, "input_tokens": 433, "latency_ms": 102.75271499997984} +{"id": "g0032-conta_debito_automatico_digital-emocional-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_pacote_adicional": 0.0003979012795006066, "conta_segunda_via": 0.00021419440073014106, "conta_debito_automatico_digital": 0.995929894782808, "conta_pagamento_confirmacao": 0.00041200204148552185, "conta_contestacao": 0.00015116087467347594, "conta_explicacao": 0.00012705735646122284, "conta_vencimento": 9.64356601905002e-05, "sem_correspondencia": 0.00267135360415052}, "confidence": 0.9953484511803519, "input_tokens": 446, "latency_ms": 105.51304400001982} +{"id": "g0032-conta_debito_automatico_digital-emocional-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9883206206269006, "conta_segunda_via": 0.004726621117752298, "conta_contestacao": 0.0022410654123697464, "sem_correspondencia": 0.004711692842977174}, "confidence": 0.9844274941692012, "input_tokens": 343, "latency_ms": 83.93796900000439} +{"id": "g0032-conta_debito_automatico_digital-emocional-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.0025681905342800856, "conta_debito_automatico_digital": 0.9679774889965372, "conta_contestacao": 0.004545240134972797, "sem_correspondencia": 0.024909080334209934}, "confidence": 0.9573033186620495, "input_tokens": 336, "latency_ms": 78.34366299999829} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0024317932489393897, "conta_debito_automatico_digital": 0.9819340525909713, "conta_segunda_via": 0.0028630281856844957, "sem_correspondencia": 0.012771125974404825}, "confidence": 0.9759120701212951, "input_tokens": 340, "latency_ms": 83.01713299999847} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9369484970726606, "cancelamento_linha": 0.012190380320548344, "portabilidade": 0.021364057527408394, "sem_correspondencia": 0.029497065079382635}, "confidence": 0.9159313294302142, "input_tokens": 315, "latency_ms": 76.69499499999688} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_pedido": 0.0006970359964755037, "atendimento_humano": 0.00041680827892670607, "fidelidade_resgate": 0.0005314769146109536, "marketplace_compra": 0.0003160030328203072, "conta_debito_automatico_digital": 0.9874814324249926, "conta_pagamento_confirmacao": 0.003333641143912629, "reclamacao_atendimento": 0.0002836119841352482, "conta_segunda_via": 0.00029374829072130465, "conta_contestacao": 0.0004240250319067001, "conta_explicacao": 0.00012731855927074909, "conta_vencimento": 0.001396097615344983, "sem_correspondencia": 0.004698800726882219}, "confidence": 0.9863433808272647, "input_tokens": 556, "latency_ms": 146.34770600000024} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.0010781939939981376, "conta_explicacao": 0.0007646783547280221, "conta_debito_automatico_digital": 0.9908545455174818, "conta_contestacao": 0.0030719458458206223, "conta_segunda_via": 0.0012316996882059156, "roaming_pacote": 0.0001356376441132594, "conta_vencimento": 0.00015669238438714586, "sem_correspondencia": 0.002706606571265181}, "confidence": 0.989548052019979, "input_tokens": 437, "latency_ms": 103.66209000000026} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9772802983833976, "conta_segunda_via": 0.004677891199773247, "conta_contestacao": 0.004126036112855801, "sem_correspondencia": 0.013915774303973288}, "confidence": 0.969707064511197, "input_tokens": 335, "latency_ms": 79.0947259999939} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.05796448544599539, "conta_segunda_via": 0.003903528373175914, "conta_pagamento_confirmacao": 0.0019239528158373944, "cancelamento_linha": 0.0005810989621071013, "roaming_pacote": 0.018405362788401554, "parceiros_ofertas": 0.02337867012238412, "suporte_chip_esim": 0.014706922899944365, "conta_vencimento": 0.0028271915347926496, "negociacao_religacao": 0.09252503418025025, "cadastro_atualizacao": 0.0356942082278069, "conta_explicacao": 0.019010794003769753, "sem_correspondencia": 0.7290787506455346}, "confidence": 0.7044495461587652, "input_tokens": 526, "latency_ms": 140.30136399998128} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"suporte_sem_sinal": 0.04773119871906078, "conta_contestacao": 0.007692020265136836, "conta_explicacao": 0.7146320427817378, "conta_segunda_via": 0.007932937393172197, "conta_vencimento": 0.04263143981642126, "conta_pagamento_confirmacao": 0.012713306326900185, "roaming_cobranca": 0.003153311447282548, "sem_correspondencia": 0.16351374325028842}, "confidence": 0.6738651917505575, "input_tokens": 433, "latency_ms": 103.69873800001983} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9736290487761968, "conta_pagamento_confirmacao": 0.002156879517349351, "conta_contestacao": 0.0007463443797679404, "conta_vencimento": 0.0006038636373878712, "conta_explicacao": 0.0029001035301821454, "conta_segunda_via": 0.0013860183575658987, "marketplace_compra": 0.00046796392398068727, "sem_correspondencia": 0.01810977787756934}, "confidence": 0.9698617700299392, "input_tokens": 453, "latency_ms": 111.37281099999541} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.0016495941562951065, "conta_contestacao": 0.0030782552157800087, "conta_debito_automatico_digital": 0.9902942197082796, "sem_correspondencia": 0.004977930919645277}, "confidence": 0.9870589596110397, "input_tokens": 329, "latency_ms": 78.84430199999315} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8249780076919355, "vas_cancelamento": 0.0005840522527816559, "conta_segunda_via": 0.0022434515408570775, "conta_explicacao": 0.0068426628766103115, "conta_vencimento": 0.01608901804225414, "conta_contestacao": 0.011568316719008986, "conta_pagamento_confirmacao": 0.04879841811039221, "sem_correspondencia": 0.08889607276616024}, "confidence": 0.7999748659336403, "input_tokens": 442, "latency_ms": 104.46838699999716} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"vas_cancelamento": 0.0011236626298887617, "recarga_saldo": 0.0002166220000188294, "conta_pagamento_confirmacao": 0.00023868176395734714, "conta_vencimento": 0.00038758504145666056, "internet_pacote_adicional": 0.00020582444658371663, "suporte_sem_sinal": 0.000179092520893639, "vas_contratacao": 0.00043530214065023174, "conta_explicacao": 0.00020064049484909874, "marketplace_compra": 0.000669959982044277, "conta_segunda_via": 0.0006766591442622742, "bonus_nao_recebido": 0.00043868989972243796, "conta_debito_automatico_digital": 0.9941971560801526, "atendimento_humano": 0.0002394414156630773, "conta_contestacao": 0.00025235075158582166, "plano_consulta": 0.00014212705400844477, "sem_correspondencia": 0.0003962046342627973}, "confidence": 0.9938102998188293, "input_tokens": 664, "latency_ms": 177.50369199998772} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9104805090493716, "conta_segunda_via": 0.016085610153236254, "conta_contestacao": 0.0131654538471963, "sem_correspondencia": 0.06026842695019586}, "confidence": 0.8806406787324955, "input_tokens": 331, "latency_ms": 77.40629899998908} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.9224151270629594, "negociacao_religacao": 0.01938620433875697, "conta_segunda_via": 0.011299383627852827, "sem_correspondencia": 0.04689928497043088}, "confidence": 0.8965535027506125, "input_tokens": 318, "latency_ms": 77.46544600001926} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.00045959775711557993, "conta_contestacao": 0.00043470828877456336, "negociacao_religacao": 0.0009541941344007687, "conta_pagamento_confirmacao": 0.9970328969026807, "conta_explicacao": 0.0004264909847126921, "conta_segunda_via": 0.0001738434335400612, "conta_debito_automatico_digital": 5.5706158282331806e-05, "sem_correspondencia": 0.00046256234049320174}, "confidence": 0.9966090250316354, "input_tokens": 424, "latency_ms": 103.08848700000794} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.06450491671217068, "conta_segunda_via": 0.05582564354694792, "conta_pagamento_confirmacao": 0.8194574713534429, "sem_correspondencia": 0.06021196838743844}, "confidence": 0.7592766284712571, "input_tokens": 319, "latency_ms": 77.3874669999941} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.02170792511048838, "conta_segunda_via": 0.0011132522162403886, "fidelidade_pontos": 0.0009744513764549606, "recarga_realizar": 0.001408211695890059, "negociacao_divida": 0.013103420093449501, "conta_explicacao": 0.007664240803313474, "conta_vencimento": 0.0002564810616370677, "parceiros_ofertas": 0.0002555749575950252, "conta_pagamento_confirmacao": 0.9445191648472766, "conta_debito_automatico_digital": 0.000274580753802186, "negociacao_religacao": 0.00017869525705277377, "sem_correspondencia": 0.00854400182679967}, "confidence": 0.9394754525606653, "input_tokens": 529, "latency_ms": 141.55253699999548} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.00630270527310949, "conta_pagamento_confirmacao": 0.9663255575845067, "negociacao_religacao": 0.005774417407252807, "sem_correspondencia": 0.02159731973513096}, "confidence": 0.9551007434460089, "input_tokens": 312, "latency_ms": 77.88432500001363} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.007357362880340204, "conta_debito_automatico_digital": 0.0007675348330237147, "conta_contestacao": 0.0005693886051665118, "bonus_nao_recebido": 0.00024151727823889494, "negociacao_religacao": 0.0016897768275460176, "conta_segunda_via": 0.11419550691160718, "atendimento_humano": 0.0021214984465215427, "conta_explicacao": 0.004256064720052923, "beneficios_consulta": 0.0038182675329363493, "marketplace_compra": 0.002111714536345685, "conta_pagamento_confirmacao": 0.8360964549716108, "sem_correspondencia": 0.02677491245661026}, "confidence": 0.8211961326963025, "input_tokens": 546, "latency_ms": 142.84312700002033} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.003835133056853697, "conta_pagamento_confirmacao": 0.9834229712486972, "conta_segunda_via": 0.0039232304414208155, "sem_correspondencia": 0.00881866525302843}, "confidence": 0.9778972949982628, "input_tokens": 324, "latency_ms": 76.33714299998928} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"suporte_chip_esim": 0.010088885363611745, "plano_consulta": 0.001289039387330552, "negociacao_religacao": 0.0016704922725228524, "conta_explicacao": 0.4106557370286054, "conta_vencimento": 0.0025933749689051825, "marketplace_compra": 0.0014027636448814868, "conta_contestacao": 0.4197543266552592, "troca_numero": 0.0007960790271265347, "suporte_sem_sinal": 0.0013037317714014835, "conta_pagamento_confirmacao": 0.1292764776384911, "conta_segunda_via": 0.0021749937468244786, "bonus_nao_recebido": 0.00021307145367281238, "seguranca_perda_roubo": 0.00015557674731959929, "parceiros_ofertas": 0.0008375058199030531, "conta_debito_automatico_digital": 0.0004837587149273744, "sem_correspondencia": 0.017304185759217033}, "confidence": 0.38107128176560995, "input_tokens": 653, "latency_ms": 174.42492500001094} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"recarga_saldo": 0.0021717721496878925, "plano_troca": 0.0007383739548280231, "desconto_retencao": 0.00226628890028873, "conta_explicacao": 0.006887244591717139, "conta_pagamento_confirmacao": 0.8405460300299175, "negociacao_religacao": 0.002668116083419712, "seguranca_perda_roubo": 0.0017711048810281583, "conta_debito_automatico_digital": 0.00099675020499294, "fidelidade_resgate": 0.0069373607022057875, "conta_vencimento": 0.003919167814546201, "negociacao_divida": 0.004740486413701672, "conta_segunda_via": 0.052050307693926844, "seguranca_fraude": 0.002989549232155604, "conta_contestacao": 0.03230461157320959, "internet_problema_conexao": 0.0025011382866475464, "sem_correspondencia": 0.03651169748772688}, "confidence": 0.8299157653652449, "input_tokens": 655, "latency_ms": 174.58438100001672} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.04071411085747014, "negociacao_religacao": 0.004692972156528233, "conta_pagamento_confirmacao": 0.9193655354573554, "sem_correspondencia": 0.035227381528646205}, "confidence": 0.8924873806098071, "input_tokens": 317, "latency_ms": 75.77263400000334} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.005843285274887901, "seguranca_fraude": 0.00032028791339789583, "suporte_configuracao": 0.0008381933686700844, "reclamacao_atendimento": 0.0007326948021523382, "internet_problema_conexao": 0.0008972816290322486, "conta_contestacao": 0.009767000489620386, "conta_explicacao": 0.005590165214070841, "cadastro_atualizacao": 0.00040808073760227083, "conta_vencimento": 0.0020151298966343155, "conta_pagamento_confirmacao": 0.969292837860195, "roaming_cobranca": 0.000495136260871836, "negociacao_religacao": 0.00039442852355406257, "conta_debito_automatico_digital": 0.00019812071209681544, "portabilidade": 0.0019727700175686145, "parceiros_ofertas": 0.00010976956444174753, "sem_correspondencia": 0.0011248177352037479}, "confidence": 0.9672456937175414, "input_tokens": 653, "latency_ms": 174.6838660000094} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.024002462825674697, "conta_pagamento_confirmacao": 0.9246776502927668, "negociacao_religacao": 0.007924458468606529, "sem_correspondencia": 0.043395428412951846}, "confidence": 0.8995702003903561, "input_tokens": 318, "latency_ms": 76.29846000000384} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.004941298323595089, "conta_pagamento_confirmacao": 0.9658607704780767, "conta_vencimento": 0.004502556498310605, "conta_segunda_via": 0.0019652558920986098, "negociacao_religacao": 0.0011702311445403357, "conta_contestacao": 0.0009437124108546489, "conta_debito_automatico_digital": 0.0009103158748846602, "sem_correspondencia": 0.019705859377639374}, "confidence": 0.9609837376892303, "input_tokens": 433, "latency_ms": 103.63252299998749} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 0.0007797600800414417, "conta_pagamento_confirmacao": 0.9940859666113544, "cadastro_atualizacao": 0.0006969937793109323, "marketplace_compra": 0.0007230160600340098, "conta_debito_automatico_digital": 0.0013150949943928313, "vas_cancelamento": 0.0002570024988833398, "troca_numero": 0.00025040821869744804, "conta_vencimento": 0.00026437283066971137, "conta_segunda_via": 0.0010970460259368377, "negociacao_religacao": 0.00011307942832476894, "conta_explicacao": 0.00014351306649303008, "conta_contestacao": 5.283857326746917e-05, "bonus_nao_recebido": 1.8473763003247258e-05, "internet_pacote_adicional": 1.8730068916989705e-05, "fidelidade_pontos": 4.330709420256826e-05, "sem_correspondencia": 0.0001403969064708498}, "confidence": 0.9936916977187783, "input_tokens": 667, "latency_ms": 178.82585999998923} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.006670220473456109, "conta_pagamento_confirmacao": 0.9753476316834885, "negociacao_religacao": 0.004803344199127284, "sem_correspondencia": 0.013178803643928103}, "confidence": 0.9671301755779846, "input_tokens": 329, "latency_ms": 77.46633899998301} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.005519754098476011, "conta_segunda_via": 0.004499962880427027, "conta_pagamento_confirmacao": 0.9705459579682505, "sem_correspondencia": 0.019434325052846587}, "confidence": 0.9607279439576674, "input_tokens": 328, "latency_ms": 77.31739400000492} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.010070697036526967, "negociacao_religacao": 0.00310557752997485, "conta_pagamento_confirmacao": 0.9687397499581546, "sem_correspondencia": 0.018083975475343673}, "confidence": 0.9583196666108728, "input_tokens": 330, "latency_ms": 77.33777000001396} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.004157362992371127, "conta_pagamento_confirmacao": 0.9828447655692947, "negociacao_religacao": 0.003670212536838617, "sem_correspondencia": 0.009327658901495613}, "confidence": 0.9771263540923929, "input_tokens": 326, "latency_ms": 77.0086489999926} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.7826860804886887, "conta_debito_automatico_digital": 0.019385428889543765, "conta_contestacao": 0.11968605476690443, "negociacao_religacao": 0.004944040766808075, "conta_vencimento": 0.008405830826881731, "conta_explicacao": 0.013746458570595723, "conta_segunda_via": 0.0026755526108813215, "sem_correspondencia": 0.048470553079696076}, "confidence": 0.751641234844216, "input_tokens": 438, "latency_ms": 103.03228600000125} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.000321104960279079, "internet_problema_conexao": 0.00023939354715994375, "suporte_configuracao": 0.00039307199174388996, "conta_pagamento_confirmacao": 0.9979768310315388, "negociacao_religacao": 0.00019973258222559745, "roaming_pacote": 0.00012050982841468161, "conta_explicacao": 0.00013909687128534561, "conta_segunda_via": 0.0002671657154438362, "cancelamento_linha": 6.787190887348578e-05, "conta_vencimento": 2.533229181975523e-05, "vas_consulta": 2.719414890250595e-05, "conta_debito_automatico_digital": 0.00013788627170912678, "suporte_chip_esim": 2.3905349491869854e-05, "marketplace_compra": 1.665764890173295e-05, "plano_consulta": 1.674838161061574e-05, "sem_correspondencia": 2.7497470599913413e-05}, "confidence": 0.9978419531003077, "input_tokens": 652, "latency_ms": 174.9255180000091} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.0014721690613239261, "cadastro_atualizacao": 0.00016886253192427788, "conta_explicacao": 0.0009569236945860261, "suporte_chip_esim": 0.00026323547343741087, "negociacao_religacao": 0.0005875518755844632, "portabilidade": 0.0009344566551535696, "parceiros_ofertas": 0.0006102584962858924, "internet_pacote_adicional": 0.00029644692715433417, "conta_vencimento": 0.0012207177972229795, "conta_pagamento_confirmacao": 0.990460562208024, "seguranca_perda_roubo": 0.0003034538108690276, "conta_segunda_via": 0.0008577223678975646, "conta_debito_automatico_digital": 0.00013133755964401687, "negociacao_divida": 0.0013957890037462474, "vas_contratacao": 6.188270275937976e-05, "sem_correspondencia": 0.0002786298343867922}, "confidence": 0.9898245996885587, "input_tokens": 661, "latency_ms": 177.92923199999677} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"beneficios_consulta": 0.0024489229794715916, "conta_debito_automatico_digital": 0.044433939175393504, "recarga_realizar": 0.004547311726412892, "internet_problema_conexao": 0.0012823071155070836, "marketplace_compra": 0.0014517111701076372, "cancelamento_linha": 0.0018033468152919574, "desconto_retencao": 0.0019572932421629626, "conta_contestacao": 0.1466916953028052, "conta_segunda_via": 0.7516825267484991, "negociacao_religacao": 0.011467564722324849, "conta_vencimento": 0.0006592547808500122, "portabilidade": 0.00041336849224802446, "recarga_saldo": 0.0017306376002739913, "conta_explicacao": 0.02293973414205489, "atendimento_humano": 0.0005858919102188436, "sem_correspondencia": 0.005904494076377408}, "confidence": 0.7351280285317326, "input_tokens": 627, "latency_ms": 168.71743100000458} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"plano_troca": 0.0007955781171858166, "roaming_cobranca": 0.0002004846845250388, "conta_debito_automatico_digital": 0.0005978732256231144, "conta_contestacao": 0.2788789154889949, "portabilidade": 0.00037994256022133967, "troca_numero": 8.01066184617037e-05, "conta_vencimento": 0.00015528066212767866, "conta_explicacao": 0.0004430487922677613, "internet_pacote_adicional": 0.00019424471573606576, "negociacao_religacao": 8.448487728700607e-05, "marketplace_compra": 6.678251452005669e-05, "conta_segunda_via": 0.13033384057844946, "parceiros_ofertas": 0.0001351039500872692, "conta_pagamento_confirmacao": 0.5834142795569598, "reclamacao_atendimento": 0.0002807222700094533, "sem_correspondencia": 0.0039593113875435685}, "confidence": 0.5556418981940905, "input_tokens": 641, "latency_ms": 174.50625999998692} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.0004567086761877477, "conta_contestacao": 0.00010966706299584017, "desconto_retencao": 0.00011163015650429185, "atendimento_humano": 0.00016129148566754027, "conta_segunda_via": 0.00016870703387743515, "vas_contratacao": 0.00015538893126138982, "conta_vencimento": 0.00015547876061855413, "negociacao_divida": 0.0003208373992771769, "cancelamento_linha": 0.00046124445226786056, "beneficios_consulta": 0.00019726295998911188, "plano_troca": 0.0009134430520055104, "conta_pagamento_confirmacao": 0.9965082426133328, "negociacao_religacao": 0.00013616992875839235, "vas_consulta": 3.882093776890269e-05, "conta_debito_automatico_digital": 4.117954406357045e-05, "sem_correspondencia": 6.39270054238725e-05}, "confidence": 0.9962754587875552, "input_tokens": 642, "latency_ms": 173.9766540000005} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.2781139383815706, "conta_segunda_via": 0.17264701841184749, "negociacao_religacao": 0.06471307991954384, "sem_correspondencia": 0.4845259632870382}, "confidence": 0.3127012843827175, "input_tokens": 348, "latency_ms": 82.54259099999217} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"portabilidade": 0.007761803102087501, "suporte_chip_esim": 0.0011798985547646329, "conta_contestacao": 0.009139195851879422, "negociacao_religacao": 0.6294712943408189, "recarga_saldo": 0.0009489299349221781, "conta_vencimento": 0.0006496256607983828, "conta_segunda_via": 0.0011489123423885526, "conta_pagamento_confirmacao": 0.33960459326751735, "conta_debito_automatico_digital": 0.0009245862930028324, "conta_explicacao": 0.00023705766180043538, "internet_problema_conexao": 0.00032442693630542024, "sem_correspondencia": 0.008609676053714236}, "confidence": 0.5957868665536208, "input_tokens": 550, "latency_ms": 143.52060199999528} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 179, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.8156129963232776, "negociacao_religacao": 0.03412967636900562, "conta_segunda_via": 0.04559800538429966, "sem_correspondencia": 0.10465932192341712}, "confidence": 0.7541506617643701, "input_tokens": 355, "latency_ms": 83.75546900001041} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.003293175246519419, "negociacao_religacao": 0.0010105915415786146, "conta_pagamento_confirmacao": 0.9862269049691903, "sem_correspondencia": 0.009469328242711723}, "confidence": 0.9816358732922538, "input_tokens": 336, "latency_ms": 78.14438899998777} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_configuracao": 0.00337541056981371, "fidelidade_resgate": 0.0007514010712756551, "conta_vencimento": 0.0047701349098137925, "negociacao_religacao": 0.0008277706071105348, "conta_segunda_via": 0.029302495056940072, "conta_pagamento_confirmacao": 0.8814293051138639, "conta_debito_automatico_digital": 0.011738728242704789, "recarga_realizar": 0.0006429437245670438, "internet_consumo": 0.0015041893906417938, "conta_contestacao": 0.0028896869148944166, "conta_explicacao": 0.011070342557750912, "sem_correspondencia": 0.051697591840623155}, "confidence": 0.8706501510333066, "input_tokens": 573, "latency_ms": 146.6105670000104} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_debito_automatico_digital": 0.003046216344106936, "vas_cancelamento": 0.0006211057675738747, "conta_explicacao": 0.0009940365003252365, "negociacao_divida": 0.03946052050103414, "conta_segunda_via": 0.0008525679098967299, "portabilidade": 0.012256242767720634, "conta_pagamento_confirmacao": 0.8334806348321527, "troca_numero": 0.0013600428287558414, "vas_contratacao": 0.001616708144234045, "fidelidade_pontos": 0.0009690290685264147, "conta_contestacao": 0.0010278465785858143, "reclamacao_atendimento": 0.028443551225502146, "negociacao_religacao": 0.0007076470379536542, "conta_vencimento": 0.0017029776704063726, "roaming_cobranca": 0.00025637588918583026, "sem_correspondencia": 0.07320449693403969}, "confidence": 0.8223793438209628, "input_tokens": 664, "latency_ms": 179.34671599999774} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao", "negociacao_religacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.0022859872436788342, "vas_consulta": 0.000687137574621024, "conta_segunda_via": 0.002318568652573459, "fidelidade_resgate": 0.0007678201823924299, "conta_contestacao": 0.6822024448648101, "suporte_sem_sinal": 0.00270715242310092, "negociacao_religacao": 0.15484361031667213, "cadastro_atualizacao": 0.00016704506870873193, "negociacao_divida": 0.13060364595573332, "conta_pagamento_confirmacao": 0.020509796635293752, "fidelidade_pontos": 0.00024463463212485786, "sem_correspondencia": 0.0026621564502904036}, "confidence": 0.6533117580343383, "input_tokens": 586, "latency_ms": 150.52967399998352} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_divida": 0.005392016043381691, "conta_pagamento_confirmacao": 0.9820603673545156, "plano_troca": 0.0043595203209761966, "negociacao_religacao": 0.0013922891989479084, "roaming_pacote": 0.0017612492201919423, "conta_segunda_via": 0.0019864145179033996, "marketplace_pedido": 0.00030217376890894583, "conta_debito_automatico_digital": 0.00029869378476538256, "conta_vencimento": 0.00014510033534829406, "conta_contestacao": 0.0002737927245822719, "conta_explicacao": 0.0015260326215016198, "sem_correspondencia": 0.0005023501089764926}, "confidence": 0.9804294916594718, "input_tokens": 558, "latency_ms": 144.84707799999796} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.02870581800492436, "conta_segunda_via": 0.004814300264824851, "conta_pagamento_confirmacao": 0.8798989050192665, "sem_correspondencia": 0.08658097671098433}, "confidence": 0.8398652066923552, "input_tokens": 351, "latency_ms": 81.90658099999837} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 119, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0012091585040394923, "conta_contestacao": 0.0003093683650181021, "conta_debito_automatico_digital": 0.0006466541612831205, "negociacao_religacao": 0.0003068186023007638, "conta_vencimento": 0.00037139961794137007, "conta_explicacao": 0.0012674356000270932, "conta_pagamento_confirmacao": 0.9938863862181155, "sem_correspondencia": 0.002002778931274529}, "confidence": 0.9930130128207033, "input_tokens": 445, "latency_ms": 104.65429299998164} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.007997506195793279, "portabilidade": 0.003347998320588831, "conta_contestacao": 0.003383571290866958, "conta_debito_automatico_digital": 0.007537850863968365, "conta_pagamento_confirmacao": 0.8977928356790624, "conta_segunda_via": 0.0024280381900548156, "conta_explicacao": 0.0021905957970632197, "marketplace_compra": 0.002015107810949246, "seguranca_fraude": 0.0022521459589715633, "troca_numero": 0.0003793145894191024, "conta_vencimento": 0.0007785706289846153, "sem_correspondencia": 0.06989646467427756}, "confidence": 0.8885012752862501, "input_tokens": 563, "latency_ms": 147.5766759999999} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["roaming_cobranca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 175, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.014459961981687617, "conta_pagamento_confirmacao": 0.8857064401217877, "negociacao_religacao": 0.00660749927685887, "sem_correspondencia": 0.09322609861966588}, "confidence": 0.8476085868290503, "input_tokens": 359, "latency_ms": 83.25665500001378} +{"id": "g0042-negociacao_divida-curto_neutro-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9914543946675218, "conta_segunda_via": 0.003378500833065048, "negociacao_religacao": 0.0013092413561159471, "sem_correspondencia": 0.0038578631432971654}, "confidence": 0.9886058595566961, "input_tokens": 317, "latency_ms": 77.27712100000872} +{"id": "g0042-negociacao_divida-curto_neutro-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.0012065481428137313, "plano_nova_linha": 0.0003029842858524058, "negociacao_divida": 0.9952194017240106, "roaming_pacote": 0.000801497738761483, "recarga_realizar": 0.0002992896765285048, "conta_explicacao": 0.00019509150258627766, "fidelidade_pontos": 0.00018972517540340064, "suporte_configuracao": 9.903081349216471e-05, "conta_vencimento": 0.0004639159863323488, "troca_numero": 5.333794822128729e-05, "beneficios_consulta": 0.0002716785867293046, "negociacao_religacao": 0.00016046809814776824, "conta_debito_automatico_digital": 0.00016446190682027417, "marketplace_pedido": 3.619359493110749e-05, "cadastro_atualizacao": 8.435744627535164e-05, "sem_correspondencia": 0.00045201737309424943}, "confidence": 0.9949006951722784, "input_tokens": 627, "latency_ms": 168.5624369999914} +{"id": "g0042-negociacao_divida-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.07230525680105412, "conta_segunda_via": 0.5189468879668381, "conta_explicacao": 0.22440941031299386, "sem_correspondencia": 0.18433844491911394}, "confidence": 0.35859585062245075, "input_tokens": 314, "latency_ms": 75.59655100001805} +{"id": "g0042-negociacao_divida-curto_neutro-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9922732517080806, "conta_segunda_via": 0.003140067861117764, "negociacao_religacao": 0.0017318773568600725, "sem_correspondencia": 0.0028548030739416396}, "confidence": 0.9896976689441074, "input_tokens": 315, "latency_ms": 77.32584000001452} +{"id": "g0042-negociacao_divida-curto_neutro-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.0009053254238864523, "troca_numero": 0.00025206634841269866, "desconto_retencao": 0.00028363969935800204, "parceiros_ofertas": 0.0002446015642598023, "fidelidade_resgate": 0.00022610084069781203, "suporte_configuracao": 0.00022902603193015108, "plano_nova_linha": 0.0002796628209311245, "negociacao_religacao": 0.0020509595529528556, "conta_explicacao": 0.002746124788472266, "recarga_nao_creditada": 0.0011159277937875121, "conta_segunda_via": 0.0004283362668224083, "plano_troca": 0.0007164651045467673, "negociacao_divida": 0.9895701967730127, "roaming_duvida": 0.00022069309560191053, "conta_pagamento_confirmacao": 8.210388844377055e-05, "sem_correspondencia": 0.000648770006883739}, "confidence": 0.9888748765578801, "input_tokens": 643, "latency_ms": 173.74270999999908} +{"id": "g0042-negociacao_divida-curto_neutro-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.002198807787670945, "parceiros_ofertas": 0.0002729679718465004, "atendimento_humano": 0.00028539083405240527, "plano_consulta": 0.0002691237805814581, "recarga_saldo": 0.0006935305056939185, "roaming_pacote": 0.0009046904507880698, "marketplace_pedido": 0.00046849173630253156, "conta_segunda_via": 0.0008586972080774412, "suporte_configuracao": 0.0010158456213175513, "negociacao_divida": 0.9922433849036002, "plano_troca": 0.00016460057753250987, "conta_contestacao": 9.474037743934632e-05, "beneficios_consulta": 7.265416984137928e-05, "suporte_chip_esim": 0.0002579159445231032, "portabilidade": 4.8705327276205663e-05, "sem_correspondencia": 0.00015045280345639118}, "confidence": 0.9917262772305073, "input_tokens": 635, "latency_ms": 169.2081629999791} +{"id": "g0042-negociacao_divida-curto_neutro-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"beneficios_consulta": 0.0006218104872019281, "internet_pacote_adicional": 0.0005063138303657887, "portabilidade": 0.0007260326904714891, "negociacao_divida": 0.9973515631366319, "recarga_nao_creditada": 0.00018538328948875042, "roaming_cobranca": 6.840042555819073e-05, "cancelamento_linha": 9.562300380074579e-05, "vas_consulta": 6.408257707708314e-05, "conta_vencimento": 0.00010954912095736349, "negociacao_religacao": 2.8896045083825646e-05, "plano_troca": 3.4415516288903057e-05, "fidelidade_resgate": 2.616132781118767e-05, "conta_segunda_via": 4.26836399292149e-05, "internet_consumo": 2.8859141731183684e-05, "fidelidade_pontos": 1.7907688046434406e-05, "sem_correspondencia": 9.23180795557937e-05}, "confidence": 0.9971750006790747, "input_tokens": 612, "latency_ms": 164.1493770000011} +{"id": "g0042-negociacao_divida-curto_neutro-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"troca_numero": 0.000557854164259586, "internet_problema_conexao": 0.000646424538449725, "conta_segunda_via": 0.0010161982874940198, "negociacao_religacao": 0.00057424540979208, "negociacao_divida": 0.9958014790020615, "suporte_chip_esim": 0.0003101141093412342, "marketplace_compra": 7.937084768263153e-05, "sem_correspondencia": 0.0010143136409191992}, "confidence": 0.9952016902880702, "input_tokens": 424, "latency_ms": 102.19556600000601} +{"id": "g0042-negociacao_divida-curto_neutro-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.004306661320709206, "plano_troca": 0.0007573480807752787, "roaming_duvida": 0.001307592126871748, "seguranca_perda_roubo": 0.0005151201926570219, "negociacao_divida": 0.9844013277361042, "negociacao_religacao": 0.0003264525257355065, "cadastro_atualizacao": 0.00010581566535381412, "internet_consumo": 0.00015796844985812845, "parceiros_ofertas": 0.00029427796179102585, "recarga_realizar": 3.949486178056452e-05, "cancelamento_linha": 0.00015806987015673757, "sem_correspondencia": 0.00762987120820663}, "confidence": 0.9829832666212048, "input_tokens": 521, "latency_ms": 139.7699169999953} +{"id": "g0042-negociacao_divida-curto_neutro-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9896860197615839, "negociacao_religacao": 0.00361987816987336, "conta_segunda_via": 0.0021274048098407074, "sem_correspondencia": 0.004566697258701868}, "confidence": 0.9862480263487791, "input_tokens": 314, "latency_ms": 76.14468100001659} +{"id": "g0042-negociacao_divida-curto_neutro-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"roaming_cobranca": 0.0007209000363055405, "desconto_retencao": 0.012109039614977547, "negociacao_religacao": 0.0011380115095509574, "negociacao_divida": 0.9836569114215943, "conta_segunda_via": 0.0005409517410406988, "portabilidade": 7.049593382705074e-05, "conta_contestacao": 0.0008537585709922461, "bonus_nao_recebido": 4.276324660984456e-05, "conta_vencimento": 8.774967313761648e-05, "suporte_sem_sinal": 1.5057867169170596e-05, "fidelidade_pontos": 1.268697479135504e-05, "sem_correspondencia": 0.0007516734100038078}, "confidence": 0.9821711760962849, "input_tokens": 540, "latency_ms": 141.4551519999918} +{"id": "g0042-negociacao_divida-curto_neutro-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"atendimento_humano": 0.0013990353741741715, "fidelidade_pontos": 0.000305763393473702, "roaming_cobranca": 0.0003828495937200579, "negociacao_religacao": 0.00035097861049097364, "conta_explicacao": 0.0009360612230457316, "negociacao_divida": 0.9942930021892493, "conta_segunda_via": 0.00023992526672532682, "beneficios_consulta": 0.0002713836832212325, "recarga_nao_creditada": 0.0002989978767236833, "seguranca_fraude": 3.128023312038666e-05, "parceiros_ofertas": 6.568462487056378e-05, "sem_correspondencia": 0.001425037931184864}, "confidence": 0.9937741842064537, "input_tokens": 523, "latency_ms": 139.84598400000436} +{"id": "g0045-negociacao_divida-regionalismo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0045344031009831275, "conta_segunda_via": 0.0018977732848384666, "negociacao_divida": 0.9848455437431543, "sem_correspondencia": 0.008722279871024181}, "confidence": 0.9797940583242056, "input_tokens": 342, "latency_ms": 82.03473599999711} +{"id": "g0045-negociacao_divida-regionalismo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"desconto_retencao": 0.009357426531636313, "negociacao_divida": 0.9856171046041925, "suporte_chip_esim": 0.001544132228334803, "plano_troca": 0.0010613313142180337, "beneficios_consulta": 0.00044292138499481726, "conta_segunda_via": 0.001402984294437814, "recarga_realizar": 0.00016826428807671862, "bonus_nao_recebido": 4.851837880916356e-05, "negociacao_religacao": 0.00011768695563978352, "conta_pagamento_confirmacao": 9.987576115658248e-06, "recarga_saldo": 3.758302566727575e-05, "sem_correspondencia": 0.00019205941787722781}, "confidence": 0.9843095686591193, "input_tokens": 576, "latency_ms": 147.9592000000025} +{"id": "g0045-negociacao_divida-regionalismo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.002562699263717458, "negociacao_divida": 0.991605842564705, "conta_segunda_via": 0.002176720180720228, "sem_correspondencia": 0.0036547379908573115}, "confidence": 0.9888077900862732, "input_tokens": 334, "latency_ms": 77.53299600000219} +{"id": "g0045-negociacao_divida-regionalismo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.991225205258434, "negociacao_religacao": 0.003744252598471522, "conta_segunda_via": 0.0021548493679516864, "sem_correspondencia": 0.002875692775142694}, "confidence": 0.9883002736779121, "input_tokens": 332, "latency_ms": 77.97258200000101} +{"id": "g0045-negociacao_divida-regionalismo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 136, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_vencimento": 0.0014058887811196283, "recarga_saldo": 0.0003798465365697025, "negociacao_divida": 0.9951806663456871, "vas_cancelamento": 0.0006558135457752088, "bonus_nao_recebido": 0.00017907362406103974, "vas_contratacao": 0.0001014506143513401, "suporte_chip_esim": 0.00010622335420303373, "conta_pagamento_confirmacao": 9.19669706632303e-05, "internet_consumo": 0.0001915946649337402, "conta_segunda_via": 0.00026148131221584713, "negociacao_religacao": 0.0008749978066065219, "sem_correspondencia": 0.0005709964438135512}, "confidence": 0.994742545104386, "input_tokens": 578, "latency_ms": 149.58026299999005} +{"id": "g0045-negociacao_divida-regionalismo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.004369622542088583, "conta_segunda_via": 0.001429852291901313, "negociacao_divida": 0.9860948990282774, "sem_correspondencia": 0.008105626137732764}, "confidence": 0.9814598653710366, "input_tokens": 342, "latency_ms": 81.80158999999776} +{"id": "g0045-negociacao_divida-regionalismo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.00046881926914063815, "vas_cancelamento": 0.00022304695184153744, "portabilidade": 0.00038726108359453187, "atendimento_humano": 0.00026548580466250935, "negociacao_divida": 0.9968726754904004, "marketplace_compra": 0.0002482994233996073, "plano_troca": 6.519860457938931e-05, "suporte_sem_sinal": 0.00011726105326332695, "conta_vencimento": 0.0005799274013128454, "negociacao_religacao": 4.3584118075000327e-05, "seguranca_fraude": 0.00025502440131541185, "sem_correspondencia": 0.0004734163984147188}, "confidence": 0.9965883732622551, "input_tokens": 555, "latency_ms": 144.12062200000264} +{"id": "g0045-negociacao_divida-regionalismo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.0026933461694345524, "negociacao_religacao": 0.0011248495122933395, "negociacao_divida": 0.9868092066601709, "sem_correspondencia": 0.009372597658101205}, "confidence": 0.9824122755468946, "input_tokens": 334, "latency_ms": 77.23404999998706} +{"id": "g0045-negociacao_divida-regionalismo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9964497797860741, "internet_pacote_adicional": 0.0005878386846951048, "roaming_pacote": 0.0003795053298594448, "conta_segunda_via": 0.00041185918203318593, "conta_debito_automatico_digital": 0.0009603824814967641, "cadastro_atualizacao": 0.00026126187743234633, "roaming_cobranca": 0.00016840286326404844, "suporte_configuracao": 7.443257831771053e-05, "negociacao_religacao": 0.00021050217934985032, "marketplace_pedido": 1.4864412889756777e-05, "internet_consumo": 5.2211876406551076e-05, "roaming_duvida": 5.99991234232458e-05, "portabilidade": 3.8067450244584725e-05, "conta_pagamento_confirmacao": 4.175329053308645e-05, "marketplace_compra": 4.479927036677502e-05, "sem_correspondencia": 0.0002443396136133517}, "confidence": 0.9962130984384793, "input_tokens": 671, "latency_ms": 179.75660400000493} +{"id": "g0045-negociacao_divida-regionalismo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.003434915948865705, "negociacao_divida": 0.9878758627726899, "conta_segunda_via": 0.0036191649356307515, "sem_correspondencia": 0.0050700563428136575}, "confidence": 0.9838344836969198, "input_tokens": 332, "latency_ms": 77.46886800001107} +{"id": "g0045-negociacao_divida-regionalismo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 131, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"bonus_nao_recebido": 0.00047446263211592225, "conta_contestacao": 0.00032594850353262397, "roaming_cobranca": 0.0004623821411858353, "desconto_retencao": 0.0006033703588105355, "negociacao_divida": 0.9959514147102212, "fidelidade_resgate": 0.0002884831465791134, "vas_cancelamento": 5.698926672600576e-05, "plano_troca": 0.00014285800642663707, "negociacao_religacao": 0.0004898062162213449, "internet_consumo": 5.91445661031774e-05, "conta_segunda_via": 0.0002496599257435294, "sem_correspondencia": 0.0008954805263339852}, "confidence": 0.9955833615020597, "input_tokens": 569, "latency_ms": 147.4140699999964} +{"id": "g0045-negociacao_divida-regionalismo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"recarga_saldo": 0.0002980135261637518, "negociacao_divida": 0.9983894523221376, "fidelidade_resgate": 0.0002806630019021603, "plano_troca": 0.0002825504422343535, "recarga_realizar": 0.00014658006607557266, "conta_segunda_via": 0.00018224482306843236, "beneficios_consulta": 8.053439511951992e-05, "negociacao_religacao": 8.37060312273777e-05, "atendimento_humano": 8.693315395739484e-05, "vas_contratacao": 1.01405161547276e-05, "conta_contestacao": 5.409799541383988e-05, "conta_vencimento": 2.5813669371490526e-05, "roaming_duvida": 1.3123403671705032e-05, "seguranca_fraude": 1.0140158343297454e-05, "suporte_configuracao": 1.558252518218877e-05, "sem_correspondencia": 4.042396997648994e-05}, "confidence": 0.9982820824769468, "input_tokens": 677, "latency_ms": 181.3718569999878} +{"id": "g0048-negociacao_divida-indireto_multiplo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9810147118751152, "conta_segunda_via": 0.004053802959008015, "negociacao_religacao": 0.005204927909294565, "sem_correspondencia": 0.009726557256582028}, "confidence": 0.974686282500154, "input_tokens": 330, "latency_ms": 77.96321399999329} +{"id": "g0048-negociacao_divida-indireto_multiplo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao", "conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 154, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9142807390273213, "negociacao_religacao": 0.005566064153482201, "conta_segunda_via": 0.0732299089670446, "sem_correspondencia": 0.006923287852151893}, "confidence": 0.8857076520364283, "input_tokens": 340, "latency_ms": 82.99031900000386} +{"id": "g0048-negociacao_divida-indireto_multiplo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0016819195219621196, "recarga_nao_creditada": 0.000504338193140321, "vas_cancelamento": 0.00036682112621674883, "seguranca_fraude": 0.00048004924541545334, "suporte_configuracao": 0.0006658375446436246, "negociacao_divida": 0.9933026635164587, "conta_segunda_via": 0.00028559967527215264, "sem_correspondencia": 0.0027127711768907925}, "confidence": 0.9923459011616673, "input_tokens": 448, "latency_ms": 103.86937599997736} +{"id": "g0048-negociacao_divida-indireto_multiplo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_divida", "negociacao_religacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 0.0025837827163470496, "parceiros_ofertas": 0.0005388119416328722, "vas_contratacao": 0.0003411417787653826, "cadastro_atualizacao": 0.0006755274244731468, "negociacao_divida": 0.40317229433010493, "conta_segunda_via": 0.0005065520907616664, "negociacao_religacao": 0.5503648856972353, "sem_correspondencia": 0.04181700402067969}, "confidence": 0.48613129793969734, "input_tokens": 437, "latency_ms": 104.19020600002682} +{"id": "g0048-negociacao_divida-indireto_multiplo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9974224206042139, "conta_segunda_via": 0.000508771653839366, "marketplace_compra": 0.0002893278513295329, "vas_contratacao": 0.0001625646548469264, "recarga_saldo": 0.0003904345158454318, "plano_troca": 0.00016006050309463736, "fidelidade_pontos": 0.00013811177126544363, "internet_consumo": 8.476875354407876e-05, "cadastro_atualizacao": 4.632451609605801e-05, "cancelamento_linha": 1.4193055244472906e-05, "suporte_chip_esim": 3.2783779610176527e-05, "conta_contestacao": 0.00016458290696062564, "negociacao_religacao": 0.0002621945878745474, "internet_pacote_adicional": 5.9816571978176876e-05, "plano_nova_linha": 6.41242604031015e-05, "sem_correspondencia": 0.000199520013853487}, "confidence": 0.9972505819778282, "input_tokens": 667, "latency_ms": 178.5287980000021} +{"id": "g0048-negociacao_divida-indireto_multiplo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"roaming_duvida": 0.006812698561708327, "conta_segunda_via": 0.023180841860779726, "negociacao_religacao": 0.000523050315090252, "seguranca_perda_roubo": 0.008447136933119949, "cadastro_atualizacao": 0.001494917989991629, "marketplace_compra": 0.007570469971084335, "negociacao_divida": 0.8223089975324429, "conta_contestacao": 0.0005504039758101088, "conta_explicacao": 0.10958332155499288, "fidelidade_pontos": 0.0045566995320704155, "troca_numero": 0.0005733309333465801, "sem_correspondencia": 0.014398130839563003}, "confidence": 0.8061552700353922, "input_tokens": 564, "latency_ms": 146.06393700000808} +{"id": "g0048-negociacao_divida-indireto_multiplo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"desconto_retencao": 0.0016744136621356875, "beneficios_consulta": 0.00026271449976218383, "seguranca_fraude": 0.0003604946086193647, "vas_consulta": 0.0005268929608588207, "conta_explicacao": 0.0007292970683669494, "vas_contratacao": 0.0003214290014363612, "marketplace_compra": 0.00023317516126147096, "suporte_sem_sinal": 0.0002013579779397641, "cancelamento_linha": 0.002292309854255298, "marketplace_pedido": 0.00030726272848873357, "recarga_nao_creditada": 0.0002936283796455964, "negociacao_religacao": 0.005121915082907036, "reclamacao_atendimento": 0.001313568780155271, "negociacao_divida": 0.9855573991625388, "conta_segunda_via": 0.00018425366869312087, "sem_correspondencia": 0.0006198874029355219}, "confidence": 0.9845945591067079, "input_tokens": 668, "latency_ms": 177.85398800000962} +{"id": "g0048-negociacao_divida-indireto_multiplo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.002228498893473949, "conta_contestacao": 0.0008477939078009255, "conta_segunda_via": 0.0011350617837973768, "conta_debito_automatico_digital": 0.0008235960721818319, "negociacao_divida": 0.9898500614311105, "vas_consulta": 0.00036388474148436574, "atendimento_humano": 0.0003019591674792906, "recarga_realizar": 0.0004884240495894406, "internet_pacote_adicional": 0.0003889461234135364, "negociacao_religacao": 4.2401014734772765e-05, "desconto_retencao": 0.0005460715708786899, "sem_correspondencia": 0.002983301244055071}, "confidence": 0.9889273397430294, "input_tokens": 548, "latency_ms": 143.56692000001203} +{"id": "g0048-negociacao_divida-indireto_multiplo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.004846144790692677, "negociacao_divida": 0.987202923168924, "conta_segunda_via": 0.0033172657519305888, "sem_correspondencia": 0.004633666288452777}, "confidence": 0.9829372308918982, "input_tokens": 325, "latency_ms": 77.19076600000108} +{"id": "g0048-negociacao_divida-indireto_multiplo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.015619968208418357, "negociacao_divida": 0.9236652857875878, "negociacao_religacao": 0.00352872939584537, "sem_correspondencia": 0.057186016608148524}, "confidence": 0.8982203810501167, "input_tokens": 327, "latency_ms": 78.19993599997588} +{"id": "g0048-negociacao_divida-indireto_multiplo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.0007702378512644624, "troca_numero": 0.00034931051664099266, "roaming_pacote": 0.000334500926584821, "marketplace_pedido": 0.00018692609106805844, "negociacao_religacao": 0.00023877222325568092, "conta_segunda_via": 0.0004728244813943567, "negociacao_divida": 0.9933917578165763, "sem_correspondencia": 0.00425567009321542}, "confidence": 0.9924477232189443, "input_tokens": 428, "latency_ms": 102.25190700001008} +{"id": "g0048-negociacao_divida-indireto_multiplo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 119, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"plano_consulta": 0.0012730085804446415, "desconto_retencao": 0.0012123361647453687, "roaming_cobranca": 0.00124382774391612, "suporte_configuracao": 0.0006398196227921639, "fidelidade_resgate": 0.00029078230231520754, "internet_problema_conexao": 0.0002241559376277692, "negociacao_religacao": 0.0004621127148895274, "negociacao_divida": 0.9889579848109924, "conta_segunda_via": 0.0008754225891165884, "internet_pacote_adicional": 0.0003708123102667316, "conta_debito_automatico_digital": 0.0007835739601736263, "sem_correspondencia": 0.0036661632627199335}, "confidence": 0.9879541652483552, "input_tokens": 560, "latency_ms": 146.39259300000163} +{"id": "g0050-negociacao_religacao-informal_abreviado-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.0017322107782390382, "recarga_realizar": 0.0007547450029376016, "bonus_nao_recebido": 0.0004915537332463002, "troca_numero": 0.0002979090659190976, "conta_segunda_via": 0.0006041217031973834, "vas_cancelamento": 0.00034048347488125063, "vas_consulta": 0.0002627754882512226, "reclamacao_atendimento": 0.00016893084041549829, "negociacao_divida": 0.03374252295637671, "negociacao_religacao": 0.9587319356316966, "plano_troca": 0.00025958876390673815, "conta_pagamento_confirmacao": 0.0001452996803214265, "cadastro_atualizacao": 9.942474021069726e-05, "suporte_sem_sinal": 0.0020909699725862683, "seguranca_perda_roubo": 4.943204923877654e-05, "sem_correspondencia": 0.00022809611857536205}, "confidence": 0.9559807313404766, "input_tokens": 666, "latency_ms": 176.90133399997876} +{"id": "g0050-negociacao_religacao-informal_abreviado-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.0019808414148085123, "bonus_nao_recebido": 0.0004439187192417397, "roaming_duvida": 0.00047693067311173256, "beneficios_consulta": 0.0005345436664657494, "conta_debito_automatico_digital": 0.001076870823791856, "internet_pacote_adicional": 0.0007069016138438316, "suporte_sem_sinal": 0.0036707322342236803, "reclamacao_atendimento": 0.00022358151740663705, "conta_pagamento_confirmacao": 0.005306261715942439, "marketplace_pedido": 0.0005704308899870279, "negociacao_divida": 0.000588602860212704, "seguranca_perda_roubo": 0.006602326247211348, "vas_contratacao": 0.0009661268835869266, "suporte_chip_esim": 0.18225800970564857, "negociacao_religacao": 0.7530870438409776, "sem_correspondencia": 0.04150687719353975}, "confidence": 0.7366261800970426, "input_tokens": 680, "latency_ms": 181.0887169999944} +{"id": "g0050-negociacao_religacao-informal_abreviado-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"cadastro_atualizacao": 0.0006390326887958167, "troca_numero": 0.0002003862256362776, "conta_segunda_via": 0.000135899053738307, "recarga_nao_creditada": 0.00022461099098356515, "conta_vencimento": 0.0009181146607280478, "negociacao_religacao": 0.9006607071080334, "marketplace_pedido": 0.0002514578746877127, "negociacao_divida": 0.003543752956196306, "vas_consulta": 0.000812942308424192, "internet_problema_conexao": 0.014538326118544624, "conta_pagamento_confirmacao": 0.07097423721697058, "conta_contestacao": 0.00013669519776750007, "suporte_sem_sinal": 0.00011931115879863502, "reclamacao_atendimento": 0.00042363627658340854, "plano_consulta": 0.00010913122453764974, "sem_correspondencia": 0.006311758939574}, "confidence": 0.8940380875819022, "input_tokens": 643, "latency_ms": 174.4016380000062} +{"id": "g0050-negociacao_religacao-informal_abreviado-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.6982446018237737, "fidelidade_pontos": 0.0007068979548700778, "suporte_chip_esim": 0.0005190869057646765, "cancelamento_linha": 0.0003743714775387239, "parceiros_ofertas": 0.0008248734042100261, "suporte_sem_sinal": 0.25790716676955977, "reclamacao_atendimento": 0.0005405484953980783, "seguranca_fraude": 0.0005638249965890951, "recarga_saldo": 0.009905129024709634, "conta_pagamento_confirmacao": 0.00012707755231724453, "internet_pacote_adicional": 9.649146964456114e-05, "desconto_retencao": 9.859730081641054e-05, "negociacao_divida": 0.00034505791305940024, "vas_cancelamento": 5.5767701289571156e-05, "conta_debito_automatico_digital": 0.0002570202037125772, "sem_correspondencia": 0.029433487006746636}, "confidence": 0.6781275752786918, "input_tokens": 667, "latency_ms": 178.0656679999879} +{"id": "g0050-negociacao_religacao-informal_abreviado-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"conta_pagamento_confirmacao": 0.011238991191288931, "negociacao_religacao": 0.954397554635542, "suporte_sem_sinal": 0.008086461189658382, "sem_correspondencia": 0.026276992983510723}, "confidence": 0.9391967395140557, "input_tokens": 313, "latency_ms": 76.83897300000808} +{"id": "g0050-negociacao_religacao-informal_abreviado-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.9544606653517028, "suporte_sem_sinal": 0.015874352340125308, "conta_pagamento_confirmacao": 0.008119602816748098, "sem_correspondencia": 0.021545379491423735}, "confidence": 0.9392808871356038, "input_tokens": 315, "latency_ms": 78.68549699998084} +{"id": "g0050-negociacao_religacao-informal_abreviado-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"suporte_sem_sinal": 0.035319099441501814, "negociacao_religacao": 0.9001530630779805, "conta_pagamento_confirmacao": 0.0074511904837725965, "sem_correspondencia": 0.057076646996745056}, "confidence": 0.8668707507706407, "input_tokens": 314, "latency_ms": 76.61296499998116} +{"id": "g0050-negociacao_religacao-informal_abreviado-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"troca_numero": 0.00029337923666370575, "seguranca_fraude": 0.000309356164239268, "negociacao_divida": 0.0014637338370723136, "negociacao_religacao": 0.9969301706284543, "roaming_pacote": 0.0003663203335633553, "suporte_sem_sinal": 0.00012515149787999807, "parceiros_ofertas": 5.902910213557791e-05, "cadastro_atualizacao": 6.804037977080595e-05, "bonus_nao_recebido": 8.991271540819334e-05, "fidelidade_resgate": 1.110219272661348e-05, "reclamacao_atendimento": 1.8392350513045102e-05, "roaming_duvida": 3.145346679087964e-05, "desconto_retencao": 3.472237370977388e-05, "conta_pagamento_confirmacao": 9.459380718124821e-05, "atendimento_humano": 2.1238927833783056e-05, "sem_correspondencia": 8.340298605707924e-05}, "confidence": 0.9967255153370183, "input_tokens": 651, "latency_ms": 174.95340300001772} +{"id": "g0050-negociacao_religacao-informal_abreviado-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"suporte_sem_sinal": 0.0033532805088350858, "suporte_chip_esim": 0.0009457460005114188, "conta_pagamento_confirmacao": 0.15343933669150434, "parceiros_ofertas": 0.0004600702299492206, "conta_contestacao": 0.1206367370915339, "negociacao_divida": 0.035061720553053455, "negociacao_religacao": 0.6573912449813888, "sem_correspondencia": 0.028711863943223868}, "confidence": 0.6084471371215872, "input_tokens": 425, "latency_ms": 102.33045600000423} +{"id": "g0050-negociacao_religacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"portabilidade": 0.016967526941890798, "roaming_cobranca": 0.002034843326118418, "reclamacao_atendimento": 0.0032148509676492784, "suporte_configuracao": 0.288115910622466, "desconto_retencao": 0.006360499050239453, "internet_pacote_adicional": 0.004570152773172082, "cancelamento_linha": 0.14420723175349998, "roaming_pacote": 0.004714757352122055, "roaming_duvida": 0.013123241446436559, "vas_cancelamento": 0.005827564246226372, "suporte_sem_sinal": 0.1862682794365207, "troca_numero": 0.0016578307629596476, "conta_pagamento_confirmacao": 0.006770919395312701, "plano_troca": 0.048883886081693764, "negociacao_divida": 0.006688265082327487, "sem_correspondencia": 0.2605942407613648}, "confidence": 0.2406569713306304, "input_tokens": 637, "latency_ms": 169.72068000001173} +{"id": "g0050-negociacao_religacao-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"fidelidade_pontos": 0.013284702733933996, "negociacao_divida": 0.0019855850126415534, "seguranca_perda_roubo": 0.7192122785315475, "plano_nova_linha": 0.0011749418627114057, "suporte_sem_sinal": 0.19344322069132414, "conta_segunda_via": 0.0005801022655613396, "roaming_duvida": 0.0005450385461182751, "atendimento_humano": 0.02670654846390106, "conta_contestacao": 0.0008186649542457063, "conta_pagamento_confirmacao": 0.00032480391128963807, "fidelidade_resgate": 0.003344331530473428, "sem_correspondencia": 0.03857978149625198}, "confidence": 0.6936861220344153, "input_tokens": 546, "latency_ms": 143.3897560000048} +{"id": "g0050-negociacao_religacao-informal_abreviado-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.0007989824757494388, "negociacao_divida": 0.0003921880994235508, "plano_troca": 0.0008473391996390509, "conta_vencimento": 0.0006302576720710789, "negociacao_religacao": 0.9885068578916226, "bonus_nao_recebido": 0.000137986040950193, "internet_problema_conexao": 0.000180221745441528, "internet_consumo": 0.00017275533473647549, "conta_pagamento_confirmacao": 0.00044474567515115853, "internet_pacote_adicional": 2.6733976800414334e-05, "recarga_nao_creditada": 0.00010625227304145013, "suporte_sem_sinal": 0.007319534207578149, "reclamacao_atendimento": 0.00012196995300047575, "recarga_saldo": 0.00012142516902921773, "plano_nova_linha": 7.64374229268257e-05, "sem_correspondencia": 0.00011631286283827595}, "confidence": 0.987740648417731, "input_tokens": 638, "latency_ms": 170.41242999999895} +{"id": "g0051-negociacao_religacao-erros_digitacao-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.0007126159536019345, "suporte_sem_sinal": 0.0004963239083120794, "conta_contestacao": 0.0007372069482425602, "plano_troca": 0.0003292617935583847, "negociacao_religacao": 0.9954983176772152, "conta_pagamento_confirmacao": 0.00037660011024369264, "negociacao_divida": 0.00014568327501323004, "plano_nova_linha": 0.0002073226537076065, "portabilidade": 0.0005801651562765444, "atendimento_humano": 0.00015636093688248942, "marketplace_compra": 0.00018261017433780487, "sem_correspondencia": 0.0005775314126083278}, "confidence": 0.9950890738296895, "input_tokens": 525, "latency_ms": 140.73666400000207} +{"id": "g0051-negociacao_religacao-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"suporte_sem_sinal": 0.0029478220783885297, "troca_numero": 0.0017718764709483247, "negociacao_divida": 0.9807999342126141, "conta_pagamento_confirmacao": 0.002429967667917544, "bonus_nao_recebido": 0.0003648239582228385, "plano_consulta": 0.0002913232930018665, "recarga_saldo": 0.000910608497784193, "roaming_cobranca": 0.00023533205017691594, "conta_explicacao": 0.005310053592834649, "reclamacao_atendimento": 0.004236698234710104, "seguranca_fraude": 0.00025610962470099636, "sem_correspondencia": 0.0004454503186999674}, "confidence": 0.979054473686488, "input_tokens": 549, "latency_ms": 144.50021099997912} +{"id": "g0051-negociacao_religacao-erros_digitacao-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_vencimento": 0.002033471591997541, "seguranca_perda_roubo": 0.00037920986087960836, "negociacao_religacao": 0.9612892070928101, "cancelamento_linha": 0.0008507545976928789, "negociacao_divida": 0.004492237153078372, "parceiros_ofertas": 0.000373779275388665, "plano_consulta": 0.00016325734852251457, "conta_pagamento_confirmacao": 9.338575330900815e-05, "suporte_sem_sinal": 0.029804092424141653, "conta_contestacao": 8.766849899239366e-05, "vas_contratacao": 0.00017417961475865997, "sem_correspondencia": 0.00025875678842876446}, "confidence": 0.9577700441012471, "input_tokens": 519, "latency_ms": 142.80893899999114} +{"id": "g0051-negociacao_religacao-erros_digitacao-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_pagamento_confirmacao": 0.0011413297810680839, "suporte_sem_sinal": 0.00032435244142151515, "marketplace_compra": 0.00040535782600157336, "fidelidade_resgate": 0.00022541860319727502, "plano_troca": 0.0015820819664289618, "negociacao_divida": 0.8882726735536082, "roaming_cobranca": 0.000929272925905143, "cadastro_atualizacao": 0.00025580913640526107, "internet_pacote_adicional": 0.000740129221032598, "vas_cancelamento": 5.7788417343229646e-05, "cancelamento_linha": 0.0007206629153501969, "recarga_saldo": 0.0006922785730718009, "conta_explicacao": 0.0011929034221535538, "roaming_pacote": 0.0007443089773861123, "negociacao_religacao": 0.09576395155534666, "sem_correspondencia": 0.0069516806842798385}, "confidence": 0.8808241851238487, "input_tokens": 648, "latency_ms": 175.22267200001806} +{"id": "g0051-negociacao_religacao-erros_digitacao-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.04544380387357578, "bonus_nao_recebido": 0.0008733299188160023, "suporte_sem_sinal": 0.0008082799105155783, "conta_pagamento_confirmacao": 0.0008938233747074768, "plano_troca": 0.00038401605090000306, "portabilidade": 0.001687523253228711, "negociacao_religacao": 0.9445713367382352, "sem_correspondencia": 0.005337886880021271}, "confidence": 0.9366529562722687, "input_tokens": 433, "latency_ms": 103.9650919999815} +{"id": "g0051-negociacao_religacao-erros_digitacao-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.9720464277706372, "fidelidade_pontos": 0.001206536685726019, "suporte_chip_esim": 0.0007652723996394444, "reclamacao_atendimento": 0.0007651428674408921, "marketplace_pedido": 0.0008382927224337896, "suporte_sem_sinal": 0.0009594858997161875, "parceiros_ofertas": 0.0003352938960421319, "conta_pagamento_confirmacao": 0.0002992610049550439, "conta_debito_automatico_digital": 0.000882946314007996, "seguranca_perda_roubo": 0.0001063674830910451, "cadastro_atualizacao": 0.00014264606441017052, "portabilidade": 0.0009372174232382958, "conta_vencimento": 9.485833950330922e-05, "plano_consulta": 0.0002528713906535269, "negociacao_divida": 0.011949254359748458, "sem_correspondencia": 0.008418125378756611}, "confidence": 0.9701828562886793, "input_tokens": 663, "latency_ms": 178.35592900001984} +{"id": "g0051-negociacao_religacao-erros_digitacao-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.8461472708532545, "conta_pagamento_confirmacao": 0.006651643298068899, "negociacao_divida": 0.11863950464817434, "parceiros_ofertas": 0.0016404806028725665, "atendimento_humano": 0.004250143189942115, "roaming_duvida": 0.0010688405125760716, "suporte_sem_sinal": 0.016538178328399482, "sem_correspondencia": 0.0050639385667120805}, "confidence": 0.8241683095465768, "input_tokens": 419, "latency_ms": 102.32690499998398} +{"id": "g0051-negociacao_religacao-erros_digitacao-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_pagamento_confirmacao": 0.0019139476499026465, "negociacao_religacao": 0.9842335470736367, "atendimento_humano": 0.0011992848598216584, "conta_vencimento": 0.0015063713186556028, "recarga_realizar": 0.00041013914877728233, "plano_troca": 0.00022186432842419786, "negociacao_divida": 0.008799429023660908, "fidelidade_pontos": 9.51227328871708e-05, "suporte_sem_sinal": 0.00010199400125889448, "suporte_configuracao": 1.2244924509658304e-05, "plano_nova_linha": 3.442640690490371e-05, "sem_correspondencia": 0.0014716285315602815}, "confidence": 0.9828002331712404, "input_tokens": 523, "latency_ms": 139.82662699999082} +{"id": "g0051-negociacao_religacao-erros_digitacao-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"suporte_configuracao": 0.0020763942548534613, "roaming_cobranca": 0.0012457830758020715, "negociacao_religacao": 0.9819555604652961, "plano_consulta": 0.0011648299283685281, "recarga_realizar": 0.0020826641165900186, "internet_problema_conexao": 0.0021554442787302818, "seguranca_perda_roubo": 0.00011416754516952376, "conta_pagamento_confirmacao": 0.0001937765116471476, "negociacao_divida": 0.001989926200883172, "suporte_sem_sinal": 0.005217319759788821, "portabilidade": 0.0005744382353233938, "sem_correspondencia": 0.0012296956275476324}, "confidence": 0.9803151568712319, "input_tokens": 528, "latency_ms": 140.90212199999996} +{"id": "g0051-negociacao_religacao-erros_digitacao-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.7067982967195061, "recarga_realizar": 0.0007223614709828138, "conta_pagamento_confirmacao": 0.00032908358989452877, "internet_problema_conexao": 0.0053945957030146485, "atendimento_humano": 0.0028775525115557555, "cancelamento_linha": 0.0008919165432990768, "reclamacao_atendimento": 0.003958329524391034, "conta_vencimento": 0.00022270413627246274, "portabilidade": 0.008212454859216933, "suporte_sem_sinal": 0.000897163946700357, "negociacao_religacao": 0.2677446696892627, "troca_numero": 0.0008775930518248922, "beneficios_consulta": 0.00010595291501007646, "bonus_nao_recebido": 0.0001122300687660739, "parceiros_ofertas": 0.00025427959803459824, "sem_correspondencia": 0.0006008156722679856}, "confidence": 0.6872515165008065, "input_tokens": 615, "latency_ms": 163.90028800000778} +{"id": "g0051-negociacao_religacao-erros_digitacao-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.07054540142077499, "plano_consulta": 0.0004457516771889703, "seguranca_perda_roubo": 0.0005765210494386215, "recarga_saldo": 0.00048121328689166264, "conta_pagamento_confirmacao": 0.000712195716061608, "negociacao_religacao": 0.9200313356102668, "suporte_sem_sinal": 9.295885730917503e-05, "sem_correspondencia": 0.007114622382068215}, "confidence": 0.9086072406974477, "input_tokens": 425, "latency_ms": 102.46365599999763} +{"id": "g0051-negociacao_religacao-erros_digitacao-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.859484916865711, "suporte_sem_sinal": 0.010154511064617065, "troca_numero": 0.0018561098379586804, "reclamacao_atendimento": 0.0032397644149962305, "conta_segunda_via": 0.0024399104078657676, "conta_pagamento_confirmacao": 0.00045491220295641434, "plano_nova_linha": 0.00029662006599015994, "beneficios_consulta": 0.00010374994572346132, "negociacao_divida": 0.1111659919427559, "plano_troca": 6.810189842736536e-05, "conta_vencimento": 0.00010223364304094834, "sem_correspondencia": 0.01063317770995702}, "confidence": 0.8467108183989573, "input_tokens": 531, "latency_ms": 142.25380899998186} +{"id": "g0053-negociacao_religacao-emocional-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.005667918511485922, "negociacao_religacao": 0.9482542772370748, "internet_pacote_adicional": 0.002900957157200389, "suporte_sem_sinal": 0.0019916359950297026, "conta_pagamento_confirmacao": 0.00144965506398141, "negociacao_divida": 0.03344074516763049, "fidelidade_resgate": 0.0010318724657262007, "sem_correspondencia": 0.00526293840187098}, "confidence": 0.9408620311280854, "input_tokens": 468, "latency_ms": 111.84816100001171} +{"id": "g0053-negociacao_religacao-emocional-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 145, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.9212088630395081, "conta_pagamento_confirmacao": 0.005191284162874073, "suporte_sem_sinal": 0.06795898440756411, "sem_correspondencia": 0.005640868390053695}, "confidence": 0.8949451507193441, "input_tokens": 343, "latency_ms": 83.94342700000834} +{"id": "g0053-negociacao_religacao-emocional-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_cobranca": 0.0008945580708135532, "fidelidade_resgate": 0.0004237716116536386, "conta_pagamento_confirmacao": 0.0001338581070689769, "conta_debito_automatico_digital": 0.0005612113210150295, "plano_troca": 0.00041155065691804703, "internet_consumo": 0.00028461209528050945, "marketplace_pedido": 0.00024377849649454816, "conta_contestacao": 0.004137408542873358, "conta_segunda_via": 0.0007046975243617967, "negociacao_religacao": 0.6328687686130734, "negociacao_divida": 0.3550725106669136, "suporte_sem_sinal": 0.002794506548281824, "troca_numero": 6.797755441148484e-05, "beneficios_consulta": 0.00035375918968748234, "recarga_saldo": 8.97865277051491e-05, "sem_correspondencia": 0.0009572444734476252}, "confidence": 0.6083933531872782, "input_tokens": 669, "latency_ms": 178.634838000022} +{"id": "g0053-negociacao_religacao-emocional-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"plano_nova_linha": 0.0015060097728343085, "recarga_nao_creditada": 0.0005058428106081003, "negociacao_divida": 0.004154512221165567, "atendimento_humano": 0.0012912382208309437, "suporte_configuracao": 0.0034597633239892237, "roaming_cobranca": 0.0006167053682571237, "conta_pagamento_confirmacao": 0.0008034963079693541, "negociacao_religacao": 0.9742808375009852, "suporte_sem_sinal": 0.00881920800888651, "vas_contratacao": 0.000176377673150882, "internet_problema_conexao": 0.000521901975969968, "sem_correspondencia": 0.0038641068153527107}, "confidence": 0.9719427318192569, "input_tokens": 549, "latency_ms": 143.09680299999172} +{"id": "g0053-negociacao_religacao-emocional-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.0017724482761369196, "conta_segunda_via": 0.0006150227292573444, "plano_nova_linha": 0.0009480584211604934, "seguranca_perda_roubo": 0.002243616578519731, "conta_pagamento_confirmacao": 0.0005184453891962327, "desconto_retencao": 0.00036562796559959506, "suporte_sem_sinal": 0.025957386864846783, "negociacao_religacao": 0.9549956864933279, "reclamacao_atendimento": 0.011293954927956817, "marketplace_compra": 0.00015924248877479053, "roaming_pacote": 0.00016945569056609462, "sem_correspondencia": 0.0009610541746573013}, "confidence": 0.9509043852654488, "input_tokens": 568, "latency_ms": 146.85532499999} +{"id": "g0053-negociacao_religacao-emocional-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"plano_troca": 0.006219412285361843, "conta_debito_automatico_digital": 0.0009350629169938341, "negociacao_religacao": 0.8040349509889867, "troca_numero": 0.000226748495147313, "conta_pagamento_confirmacao": 0.0006368164284694834, "suporte_sem_sinal": 0.17127640767039282, "negociacao_divida": 0.0011956141516112468, "sem_correspondencia": 0.015474987063036768}, "confidence": 0.7760399439874134, "input_tokens": 442, "latency_ms": 103.71352300001035} +{"id": "g0053-negociacao_religacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.1035286502837793, "internet_pacote_adicional": 0.007650446173606415, "negociacao_divida": 0.1564626778162173, "marketplace_compra": 0.004204971570037632, "conta_debito_automatico_digital": 0.008121807057191156, "vas_consulta": 0.012628986480994087, "conta_pagamento_confirmacao": 0.0027889706698624567, "sem_correspondencia": 0.7046134899483116}, "confidence": 0.6624154170837847, "input_tokens": 456, "latency_ms": 111.41812899998627} +{"id": "g0053-negociacao_religacao-emocional-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"suporte_sem_sinal": 0.19610164839287433, "negociacao_divida": 0.0095259827969673, "conta_debito_automatico_digital": 0.001889338325454758, "vas_cancelamento": 0.0006830804788811402, "conta_pagamento_confirmacao": 0.0008878726303369188, "plano_consulta": 0.0013737470749395362, "negociacao_religacao": 0.7802132797432204, "reclamacao_atendimento": 0.001198960198456551, "fidelidade_resgate": 0.0006101089596149825, "recarga_nao_creditada": 0.00018379339558714658, "vas_consulta": 0.00014328225495457555, "sem_correspondencia": 0.007188905748712503}, "confidence": 0.7602326688107856, "input_tokens": 572, "latency_ms": 147.83700300000646} +{"id": "g0053-negociacao_religacao-emocional-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_cancelamento": 0.0009490115777872356, "conta_contestacao": 0.0003641652454292598, "vas_contratacao": 0.0005708140350300882, "marketplace_compra": 0.00043409072838463796, "suporte_sem_sinal": 0.017509471714468646, "bonus_nao_recebido": 0.0005260531479087689, "recarga_realizar": 0.0005029383005641646, "negociacao_religacao": 0.9772742822508381, "conta_segunda_via": 0.0007662182314806022, "negociacao_divida": 0.00024617188585834924, "suporte_chip_esim": 0.0001894879757599618, "conta_pagamento_confirmacao": 0.00019287125703877804, "parceiros_ofertas": 4.48762738931088e-05, "cancelamento_linha": 0.0002701669128327474, "marketplace_pedido": 4.5148775489605185e-05, "sem_correspondencia": 0.00011423168723578035}, "confidence": 0.975759234400894, "input_tokens": 679, "latency_ms": 181.69456300000775} +{"id": "g0053-negociacao_religacao-emocional-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.7253845942207576, "negociacao_divida": 0.006321805636155529, "suporte_sem_sinal": 0.23024668713145074, "fidelidade_pontos": 0.0027524382986746543, "desconto_retencao": 0.007988905068563024, "conta_pagamento_confirmacao": 0.0008710083428434796, "cadastro_atualizacao": 0.00012956381693634091, "sem_correspondencia": 0.02630499748461865}, "confidence": 0.6861538219665801, "input_tokens": 447, "latency_ms": 105.40997399999696} +{"id": "g0053-negociacao_religacao-emocional-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 127, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_debito_automatico_digital": 0.0006012535952787979, "conta_contestacao": 0.0004034489702095714, "suporte_chip_esim": 0.0006777223812461882, "negociacao_religacao": 0.7053360216599407, "reclamacao_atendimento": 0.2609919083831984, "fidelidade_pontos": 0.00017736330309898497, "troca_numero": 0.00035716985115869323, "suporte_sem_sinal": 0.028059560355562292, "parceiros_ofertas": 0.00017328376927245586, "conta_pagamento_confirmacao": 2.420677559254729e-05, "negociacao_divida": 0.00011293676295796226, "vas_contratacao": 5.243339245294634e-05, "portabilidade": 0.001980663055615083, "seguranca_fraude": 0.0007567482598743059, "internet_problema_conexao": 4.154323042948116e-05, "sem_correspondencia": 0.00025373625411149135}, "confidence": 0.6856917564372704, "input_tokens": 675, "latency_ms": 182.00863199999162} +{"id": "g0053-negociacao_religacao-emocional-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 0.0015245294337766376, "recarga_nao_creditada": 0.0011901785749154031, "negociacao_divida": 0.00815998093299064, "conta_pagamento_confirmacao": 0.0006527417863841443, "suporte_sem_sinal": 0.05164998040899495, "cancelamento_linha": 0.0005342703112503703, "negociacao_religacao": 0.9295580575446145, "sem_correspondencia": 0.006730261007073353}, "confidence": 0.9194949229081307, "input_tokens": 438, "latency_ms": 103.2502900000054} +{"id": "g0058-recarga_realizar-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"roaming_cobranca": 0.015176930902548636, "bonus_nao_recebido": 0.09476237751818892, "recarga_saldo": 0.4963428250751649, "suporte_configuracao": 0.005579392570338187, "conta_pagamento_confirmacao": 0.013711096769153863, "recarga_nao_creditada": 0.27147899148790433, "roaming_pacote": 0.0022575043805336294, "sem_correspondencia": 0.10069088129616749}, "confidence": 0.42439180008590277, "input_tokens": 420, "latency_ms": 110.01479099999756} +{"id": "g0058-recarga_realizar-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_vencimento": 0.003092261656883099, "reclamacao_atendimento": 0.0009832263121391032, "parceiros_ofertas": 0.001746266663638155, "recarga_nao_creditada": 0.5368370571967059, "recarga_saldo": 0.4097784359034976, "seguranca_fraude": 0.00022599974632591448, "desconto_retencao": 0.00016351137553230642, "conta_pagamento_confirmacao": 0.00020497814752684895, "internet_pacote_adicional": 0.000692701773922673, "roaming_pacote": 4.697017363732399e-05, "atendimento_humano": 6.12888214245957e-05, "conta_debito_automatico_digital": 8.140507742296875e-05, "conta_explicacao": 0.0001246929162031415, "bonus_nao_recebido": 0.04274355161946015, "conta_contestacao": 0.0001954512940204098, "sem_correspondencia": 0.0030222013216600193}, "confidence": 0.5059595276764862, "input_tokens": 642, "latency_ms": 177.66206699999998} +{"id": "g0058-recarga_realizar-erros_digitacao-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.007768812572318447, "recarga_nao_creditada": 0.3440470520305328, "recarga_realizar": 0.45546538844039974, "sem_correspondencia": 0.192718746956749}, "confidence": 0.27395385125386634, "input_tokens": 298, "latency_ms": 75.43071899999632} +{"id": "g0058-recarga_realizar-erros_digitacao-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 0.0036012753662330835, "seguranca_fraude": 0.0004943381013731606, "conta_contestacao": 0.0011751871388408083, "recarga_realizar": 0.7761468800257783, "cadastro_atualizacao": 0.0003909503348336728, "vas_contratacao": 0.00010090658168914366, "suporte_configuracao": 0.0002663383856115831, "fidelidade_resgate": 0.00011389559886167786, "marketplace_compra": 0.00019370931529504146, "desconto_retencao": 3.499608323976545e-05, "reclamacao_atendimento": 8.158076355025174e-05, "recarga_saldo": 0.11796174464369559, "marketplace_pedido": 0.00016080399086641244, "conta_segunda_via": 0.0005862597159279377, "recarga_nao_creditada": 0.09089540962952448, "sem_correspondencia": 0.007795724324679091}, "confidence": 0.7612233386941637, "input_tokens": 673, "latency_ms": 178.51996499999245} +{"id": "g0058-recarga_realizar-erros_digitacao-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.006390711224425042, "internet_pacote_adicional": 0.000867708004317879, "recarga_realizar": 0.9123628342885668, "vas_consulta": 0.002765827169861683, "internet_consumo": 0.0031872949405258363, "vas_cancelamento": 0.0008815914055618113, "recarga_saldo": 0.04485450021078967, "suporte_chip_esim": 0.0006363902161156911, "plano_troca": 0.003007767885843339, "recarga_nao_creditada": 0.013771031482777136, "roaming_duvida": 0.0010180558569865244, "sem_correspondencia": 0.010256287314228507}, "confidence": 0.904395819223891, "input_tokens": 526, "latency_ms": 141.241406000006} +{"id": "g0058-recarga_realizar-erros_digitacao-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"plano_consulta": 0.002199541293541895, "conta_debito_automatico_digital": 0.0007854599762318652, "recarga_realizar": 0.8828192781565053, "conta_vencimento": 0.0024331626768379733, "parceiros_ofertas": 0.0011743361416496044, "cadastro_atualizacao": 0.00039767989681932075, "recarga_saldo": 0.08433089031639295, "fidelidade_pontos": 0.0004422681114111596, "cancelamento_linha": 0.0005924071181111123, "atendimento_humano": 0.0006516661836917098, "portabilidade": 0.0002880955315614789, "seguranca_perda_roubo": 0.0001124872133710153, "plano_nova_linha": 0.00019418742956737382, "internet_problema_conexao": 0.00018485333581964728, "recarga_nao_creditada": 0.0014341134961817566, "sem_correspondencia": 0.02195957312230597}, "confidence": 0.8750072300336057, "input_tokens": 611, "latency_ms": 163.96333399998753} +{"id": "g0058-recarga_realizar-erros_digitacao-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.12050178466484004, "recarga_realizar": 0.8502754625600112, "recarga_saldo": 0.011188387655640388, "sem_correspondencia": 0.018034365119508435}, "confidence": 0.8003672834133481, "input_tokens": 300, "latency_ms": 75.4269269999952} +{"id": "g0058-recarga_realizar-erros_digitacao-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"seguranca_perda_roubo": 0.005396839927728833, "plano_consulta": 0.0012012293305967247, "plano_troca": 0.000866806999720595, "recarga_nao_creditada": 0.10216240018054812, "reclamacao_atendimento": 0.022858034125593257, "marketplace_compra": 0.0018922967699894799, "recarga_realizar": 0.8162996050302819, "recarga_saldo": 0.006967258861647994, "bonus_nao_recebido": 0.001351366933161238, "troca_numero": 9.61604514313493e-05, "internet_consumo": 0.0004153297663266772, "sem_correspondencia": 0.04049267162297404}, "confidence": 0.7995995691239437, "input_tokens": 524, "latency_ms": 139.81221800000299} +{"id": "g0058-recarga_realizar-erros_digitacao-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"negociacao_divida": 0.02156871227214446, "plano_troca": 0.0012833435223682606, "conta_segunda_via": 0.0008607033760615531, "conta_explicacao": 0.0008121910057494572, "internet_problema_conexao": 0.002012477530382821, "desconto_retencao": 0.001839320070702638, "internet_pacote_adicional": 0.0011282614901284285, "roaming_pacote": 0.0003289157172361875, "negociacao_religacao": 0.010683841374193887, "recarga_nao_creditada": 0.36802891802086063, "portabilidade": 0.00042092236918162354, "reclamacao_atendimento": 0.0011915475329501285, "conta_debito_automatico_digital": 0.0006343046313743944, "recarga_realizar": 0.4625179500419941, "recarga_saldo": 0.007306969763335417, "sem_correspondencia": 0.11938162128133609}, "confidence": 0.426685813378127, "input_tokens": 640, "latency_ms": 170.37610700000982} +{"id": "g0058-recarga_realizar-erros_digitacao-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.0029658087023034458, "parceiros_ofertas": 0.0003594377710211806, "conta_segunda_via": 0.00046597375139730425, "desconto_retencao": 0.00027355016760555255, "bonus_nao_recebido": 0.0017175836955078715, "recarga_realizar": 0.9854152868199223, "seguranca_fraude": 0.00014550352592361104, "negociacao_religacao": 0.0003596510475180756, "beneficios_consulta": 0.0003484747317007065, "recarga_nao_creditada": 0.0004899622448920859, "recarga_saldo": 0.0008756448152519369, "sem_correspondencia": 0.0065831227269558925}, "confidence": 0.9840894038035514, "input_tokens": 538, "latency_ms": 142.3423949999858} +{"id": "g0058-recarga_realizar-erros_digitacao-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"reclamacao_atendimento": 0.0034882534764176746, "suporte_chip_esim": 0.0034925258558896085, "negociacao_religacao": 0.002532563934381237, "marketplace_pedido": 0.0006205785124065489, "recarga_realizar": 0.958388789654512, "recarga_nao_creditada": 0.008482185538742805, "recarga_saldo": 0.0008972063449919864, "sem_correspondencia": 0.022097896682657943}, "confidence": 0.9524443310337283, "input_tokens": 426, "latency_ms": 102.41166399998747} +{"id": "g0058-recarga_realizar-erros_digitacao-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_contestacao": 0.0027923010005230556, "recarga_nao_creditada": 0.0018792661175805049, "portabilidade": 0.0034088147175523674, "recarga_saldo": 0.0005564914839832265, "parceiros_ofertas": 0.00033527572714107213, "troca_numero": 0.0014378915000476994, "recarga_realizar": 0.9773895368111493, "sem_correspondencia": 0.012200422642022833}, "confidence": 0.9741594706413135, "input_tokens": 387, "latency_ms": 102.78886000000398} +{"id": "g0059-recarga_realizar-regionalismo-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.020700480596448707, "recarga_nao_creditada": 0.04387790976194755, "recarga_realizar": 0.9099091719017782, "sem_correspondencia": 0.025512437739825488}, "confidence": 0.8798788958690377, "input_tokens": 325, "latency_ms": 78.33005099999468} +{"id": "g0059-recarga_realizar-regionalismo-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"negociacao_divida": 0.0017917156608651405, "recarga_realizar": 0.9842458779610053, "plano_nova_linha": 0.0021556473664781153, "recarga_nao_creditada": 0.003283341735879252, "fidelidade_resgate": 0.0004985460342785672, "suporte_chip_esim": 0.0001859880674678506, "roaming_cobranca": 0.00010729869892642467, "conta_debito_automatico_digital": 0.00010928524636606238, "marketplace_compra": 0.00040456972271709653, "recarga_saldo": 0.006701125122475813, "cadastro_atualizacao": 8.130673910797057e-05, "sem_correspondencia": 0.00043529764443234507}, "confidence": 0.9828136850483692, "input_tokens": 551, "latency_ms": 144.36375200000384} +{"id": "g0059-recarga_realizar-regionalismo-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"desconto_retencao": 0.0031394326468854113, "negociacao_religacao": 0.0006167823385903617, "recarga_realizar": 0.9677669662317432, "marketplace_pedido": 0.0012569562089295922, "parceiros_ofertas": 0.0008176393624292189, "internet_pacote_adicional": 0.001494038926725499, "conta_vencimento": 0.0005725832853584517, "recarga_saldo": 0.020148888294993336, "plano_nova_linha": 0.0008388647184656397, "recarga_nao_creditada": 0.002731187527315306, "suporte_chip_esim": 0.00028353795850308674, "sem_correspondencia": 0.0003331225000609794}, "confidence": 0.9648366904346289, "input_tokens": 534, "latency_ms": 141.779353000004} +{"id": "g0059-recarga_realizar-regionalismo-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.007295224470812842, "recarga_nao_creditada": 0.013008344029357818, "recarga_realizar": 0.966086262982433, "seguranca_perda_roubo": 0.0024365687734753416, "roaming_pacote": 0.0024445381028774236, "negociacao_religacao": 0.000922658437663158, "internet_pacote_adicional": 0.00018778536457766796, "sem_correspondencia": 0.007618617838802767}, "confidence": 0.9612414434084947, "input_tokens": 413, "latency_ms": 105.0294709999946} +{"id": "g0059-recarga_realizar-regionalismo-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"internet_problema_conexao": 0.0020814077737653686, "fidelidade_pontos": 0.00030699462562177714, "roaming_cobranca": 0.00023202050235306422, "conta_segunda_via": 0.0002580737258649347, "seguranca_perda_roubo": 0.0004966243983256263, "atendimento_humano": 0.000779099301521498, "suporte_chip_esim": 0.000981225954719162, "negociacao_religacao": 0.0007145007046145747, "troca_numero": 0.0014582689029175584, "recarga_saldo": 0.24744565556985212, "recarga_nao_creditada": 0.000998173807454477, "seguranca_fraude": 0.001083603003285482, "portabilidade": 0.00017555146876182604, "marketplace_compra": 0.0032543173070336442, "recarga_realizar": 0.7209472002890047, "sem_correspondencia": 0.01878728266490421}, "confidence": 0.7023436803082715, "input_tokens": 647, "latency_ms": 174.5806689999938} +{"id": "g0059-recarga_realizar-regionalismo-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0011956584984788546, "reclamacao_atendimento": 0.0006330787204143094, "internet_pacote_adicional": 0.0007260903753168743, "recarga_nao_creditada": 0.05805464063786558, "seguranca_fraude": 0.0010031683153862566, "fidelidade_pontos": 0.0003649888959328017, "negociacao_religacao": 0.0005755167607890456, "recarga_realizar": 0.9362384958355565, "plano_troca": 0.0004716382173803514, "marketplace_pedido": 0.00010068064821032914, "beneficios_consulta": 0.00017594335104158162, "parceiros_ofertas": 0.00017711625468617482, "conta_segunda_via": 4.987852724172142e-05, "roaming_cobranca": 5.926159783985469e-05, "troca_numero": 3.350647321215898e-05, "sem_correspondencia": 0.00014033689064753922}, "confidence": 0.9319877288912601, "input_tokens": 647, "latency_ms": 176.29409200000623} +{"id": "g0059-recarga_realizar-regionalismo-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 0.003016653297060333, "conta_debito_automatico_digital": 0.0005640447445576793, "recarga_nao_creditada": 0.4676639150282235, "bonus_nao_recebido": 0.002062482713327282, "recarga_realizar": 0.5190894172124223, "recarga_saldo": 0.0016150107823118712, "fidelidade_resgate": 0.0001647360338646949, "beneficios_consulta": 8.383320945841312e-05, "troca_numero": 0.00023960838075064495, "reclamacao_atendimento": 0.00011412346352824326, "roaming_pacote": 0.000108736724387829, "sem_correspondencia": 0.005277438410107263}, "confidence": 0.47537027332264253, "input_tokens": 543, "latency_ms": 142.67509100000098} +{"id": "g0059-recarga_realizar-regionalismo-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_chip_esim": 0.0006462666274430522, "fidelidade_pontos": 0.00012768681811458837, "atendimento_humano": 0.00025872306532083336, "recarga_nao_creditada": 0.06689708415317369, "recarga_saldo": 0.09524582658633797, "recarga_realizar": 0.831498661548444, "vas_consulta": 0.0003930391186940376, "sem_correspondencia": 0.004932712082471913}, "confidence": 0.8074270417696503, "input_tokens": 431, "latency_ms": 102.35466800000381} +{"id": "g0059-recarga_realizar-regionalismo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"beneficios_consulta": 0.002220275446465679, "plano_nova_linha": 0.0002918158771726428, "reclamacao_atendimento": 0.00016127041937580332, "internet_problema_conexao": 0.0004993190625653766, "suporte_chip_esim": 0.0012693928832740063, "recarga_saldo": 0.06090102881601032, "marketplace_compra": 0.0004957629966503993, "roaming_duvida": 0.00033260567369359205, "recarga_nao_creditada": 0.012831930383372133, "internet_consumo": 0.00026405765962741134, "roaming_pacote": 0.00037811601691093474, "vas_cancelamento": 0.0007368054726121946, "recarga_realizar": 0.8963021046669956, "troca_numero": 0.00048222297890069654, "negociacao_religacao": 0.0002474139890005632, "sem_correspondencia": 0.022585877657372768}, "confidence": 0.8893889116447953, "input_tokens": 639, "latency_ms": 171.18037899999194} +{"id": "g0059-recarga_realizar-regionalismo-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.017583973406968094, "recarga_nao_creditada": 0.14742382257756484, "recarga_realizar": 0.7297710909004685, "sem_correspondencia": 0.10522111311499853}, "confidence": 0.6396947878672913, "input_tokens": 309, "latency_ms": 75.4212070000051} +{"id": "g0059-recarga_realizar-regionalismo-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.011395010701684936, "conta_segunda_via": 0.001800541758905847, "recarga_realizar": 0.9654954534440313, "negociacao_divida": 0.0024629247895712565, "reclamacao_atendimento": 0.0010498711778899699, "marketplace_compra": 0.0006598562310972987, "recarga_saldo": 0.0022583648571401684, "sem_correspondencia": 0.014877977039679083}, "confidence": 0.9605662325074646, "input_tokens": 442, "latency_ms": 104.7120780000057} +{"id": "g0059-recarga_realizar-regionalismo-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_nova_linha": 0.004212955171890082, "recarga_realizar": 0.9407098357892555, "portabilidade": 0.005792714255855584, "fidelidade_resgate": 0.0007584606547942574, "internet_problema_conexao": 0.0011520874199989887, "recarga_saldo": 0.03059839816629116, "recarga_nao_creditada": 0.00840722830237636, "sem_correspondencia": 0.008368320239538091}, "confidence": 0.9322398123305776, "input_tokens": 411, "latency_ms": 104.43580099999394} +{"id": "g0060-recarga_realizar-emocional-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.006148712061354602, "conta_explicacao": 0.0007181336637279588, "internet_consumo": 0.0012596656758688978, "marketplace_compra": 0.00023109061510429626, "beneficios_consulta": 0.0004046494304476233, "seguranca_fraude": 0.0007322776777259867, "desconto_retencao": 0.0004469174603181412, "recarga_nao_creditada": 0.0010254545093586428, "suporte_chip_esim": 0.000878676222077576, "recarga_realizar": 0.9809036120179723, "reclamacao_atendimento": 0.000209770256953711, "sem_correspondencia": 0.007041040409090325}, "confidence": 0.9791675767468788, "input_tokens": 554, "latency_ms": 144.73481799998922} +{"id": "g0060-recarga_realizar-emocional-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 0.0058572767514993495, "recarga_saldo": 0.0560220560450415, "roaming_pacote": 0.0020050462096943633, "reclamacao_atendimento": 0.0004661125107910292, "internet_consumo": 0.0007798240594186556, "negociacao_divida": 0.03815389569951842, "parceiros_ofertas": 0.0001266723081264546, "seguranca_perda_roubo": 6.71233989059831e-05, "recarga_realizar": 0.8431747506155784, "conta_explicacao": 0.000234640996520107, "recarga_nao_creditada": 0.00043932130574822974, "sem_correspondencia": 0.05267328009915746}, "confidence": 0.8289179097624492, "input_tokens": 526, "latency_ms": 139.3596150000178} +{"id": "g0060-recarga_realizar-emocional-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"suporte_configuracao": 0.0009511149894059274, "recarga_realizar": 0.1151145106805262, "conta_debito_automatico_digital": 0.0048042455359231925, "recarga_nao_creditada": 0.856120682179198, "negociacao_religacao": 0.0018965123610358145, "recarga_saldo": 0.0003987754594330748, "fidelidade_pontos": 5.298120737010095e-05, "sem_correspondencia": 0.020661177587107695}, "confidence": 0.8355664939190833, "input_tokens": 436, "latency_ms": 103.45454299999801} +{"id": "g0060-recarga_realizar-emocional-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.0029241880074029896, "bonus_nao_recebido": 0.000659445222602698, "marketplace_compra": 0.0005789925436887046, "suporte_chip_esim": 0.0007127036310097329, "recarga_nao_creditada": 0.07826227252625935, "recarga_saldo": 0.06489045882593433, "fidelidade_resgate": 0.0002455943721345386, "internet_consumo": 0.00016192318593515227, "recarga_realizar": 0.8454588556789299, "conta_debito_automatico_digital": 0.00019308882448748, "vas_contratacao": 0.00010107935082449956, "sem_correspondencia": 0.005811397830790799}, "confidence": 0.8314096607406505, "input_tokens": 555, "latency_ms": 148.79883900002255} +{"id": "g0060-recarga_realizar-emocional-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"roaming_duvida": 0.004745370885933823, "recarga_saldo": 0.11649850713750276, "recarga_nao_creditada": 0.04775862095602441, "troca_numero": 0.0008763307110275759, "recarga_realizar": 0.8215696551406395, "plano_nova_linha": 0.0013245455690308972, "suporte_sem_sinal": 0.0001740256382949401, "sem_correspondencia": 0.007052943961546134}, "confidence": 0.7960796058750166, "input_tokens": 407, "latency_ms": 104.26021099999616} +{"id": "g0060-recarga_realizar-emocional-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"parceiros_ofertas": 0.00223812919495142, "plano_nova_linha": 0.00032306745416132065, "recarga_realizar": 0.6758277786306153, "marketplace_pedido": 0.00029342191537493805, "recarga_nao_creditada": 0.27129709138175995, "internet_consumo": 0.0008173150725832386, "recarga_saldo": 0.010793586787818988, "sem_correspondencia": 0.038409609562735085}, "confidence": 0.6295174612921317, "input_tokens": 409, "latency_ms": 105.93978499997547} +{"id": "g0060-recarga_realizar-emocional-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 0.0014144220865603184, "vas_consulta": 0.0003899296980739353, "suporte_configuracao": 0.0007079209183261612, "recarga_nao_creditada": 0.3699436425061775, "roaming_pacote": 0.006776401998031781, "recarga_realizar": 0.6188722799862664, "suporte_chip_esim": 0.00021596587299741365, "negociacao_religacao": 0.00011634906978605224, "conta_debito_automatico_digital": 8.57291658511294e-05, "recarga_saldo": 0.00011523376268179614, "marketplace_pedido": 2.4619014815740458e-05, "sem_correspondencia": 0.001337505920431712}, "confidence": 0.5842243054395632, "input_tokens": 546, "latency_ms": 144.11215800001287} +{"id": "g0060-recarga_realizar-emocional-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.54238229094216, "recarga_saldo": 0.011096773702125848, "recarga_nao_creditada": 0.33375560398671195, "sem_correspondencia": 0.11276533136900234}, "confidence": 0.3898430545895466, "input_tokens": 305, "latency_ms": 75.76665099998081} +{"id": "g0060-recarga_realizar-emocional-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 0.31603034397937546, "cancelamento_linha": 0.004742655976148488, "plano_consulta": 0.0028418984468277985, "roaming_cobranca": 0.0029470324191586956, "recarga_saldo": 0.6269031374746761, "vas_contratacao": 0.0012188700189846651, "reclamacao_atendimento": 0.0005587923795173882, "sem_correspondencia": 0.04475726930531147}, "confidence": 0.573603585685344, "input_tokens": 421, "latency_ms": 102.28402199999209} +{"id": "g0060-recarga_realizar-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.4766498832040548, "vas_consulta": 0.0015954501104641118, "conta_explicacao": 0.0010435618279430769, "recarga_nao_creditada": 0.4024100743532882, "seguranca_perda_roubo": 0.0017628707874573688, "cadastro_atualizacao": 0.00022519856379797995, "negociacao_religacao": 0.00044246118149443797, "cancelamento_linha": 6.423387805568402e-05, "negociacao_divida": 0.0009960885092471076, "recarga_saldo": 0.11212763658007621, "roaming_duvida": 0.00012538049271331556, "internet_consumo": 0.00013747718380888508, "marketplace_compra": 8.011871754262747e-05, "portabilidade": 0.00016422150951383118, "atendimento_humano": 0.00033486939774148163, "sem_correspondencia": 0.0018404737028008425}, "confidence": 0.4417598754176585, "input_tokens": 628, "latency_ms": 185.1239410000005} +{"id": "g0060-recarga_realizar-emocional-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.04500594190611328, "recarga_realizar": 0.8814319351250185, "recarga_nao_creditada": 0.048438994955350916, "sem_correspondencia": 0.025123128013517383}, "confidence": 0.841909246833358, "input_tokens": 306, "latency_ms": 75.49317100000508} +{"id": "g0060-recarga_realizar-emocional-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0012242673991858487, "conta_segunda_via": 0.0004950333565003162, "beneficios_consulta": 0.0007568179619530461, "roaming_duvida": 0.0002526963153073648, "recarga_realizar": 0.7582974132413561, "reclamacao_atendimento": 0.19315328849203972, "recarga_nao_creditada": 0.015945308939879957, "sem_correspondencia": 0.029875174293777597}, "confidence": 0.7237684722758356, "input_tokens": 436, "latency_ms": 104.24543499999572} +{"id": "g0063-recarga_saldo-curto_neutro-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0036045861557698422, "internet_consumo": 0.001407277011289096, "suporte_chip_esim": 0.001315275797701986, "internet_pacote_adicional": 0.0007811062211662994, "recarga_saldo": 0.9845473935327346, "recarga_nao_creditada": 0.0005651228516867987, "fidelidade_pontos": 5.8080523237398626e-05, "sem_correspondencia": 0.0077211579064140464}, "confidence": 0.9823398783231251, "input_tokens": 413, "latency_ms": 104.75375499999018} +{"id": "g0063-recarga_saldo-curto_neutro-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0635697304547436, "internet_problema_conexao": 0.005538760148548062, "conta_pagamento_confirmacao": 0.014477264158533221, "roaming_pacote": 0.004146358109486123, "recarga_realizar": 0.142752063342917, "bonus_nao_recebido": 0.010333590152555961, "recarga_nao_creditada": 0.013524660735171303, "sem_correspondencia": 0.7456575728980448}, "confidence": 0.7093229404549083, "input_tokens": 409, "latency_ms": 104.13811600000145} +{"id": "g0063-recarga_saldo-curto_neutro-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.2915536077152806, "internet_consumo": 0.08618321538268732, "recarga_realizar": 0.194319744380345, "sem_correspondencia": 0.4279434325216871}, "confidence": 0.23725791002891614, "input_tokens": 293, "latency_ms": 76.35656499999754} +{"id": "g0063-recarga_saldo-curto_neutro-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9665746403351959, "roaming_pacote": 0.0020465120418164924, "suporte_sem_sinal": 0.0023974869590195507, "recarga_nao_creditada": 0.0023019430128044215, "recarga_realizar": 0.002095021698539141, "beneficios_consulta": 0.0005870265024570428, "internet_consumo": 0.0029109389487202413, "sem_correspondencia": 0.021086430501447304}, "confidence": 0.9617995889545092, "input_tokens": 397, "latency_ms": 102.82680299999925} +{"id": "g0063-recarga_saldo-curto_neutro-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"plano_nova_linha": 0.005319170828537531, "seguranca_fraude": 0.00040224658767797674, "recarga_saldo": 0.9838083351952469, "roaming_duvida": 0.0025817786310118824, "internet_consumo": 0.0032347494667733824, "vas_consulta": 0.0011244308538268743, "recarga_nao_creditada": 0.00031492825272787353, "recarga_realizar": 0.00018966855796033677, "fidelidade_resgate": 0.00011886860340979098, "seguranca_perda_roubo": 2.027065159125081e-05, "fidelidade_pontos": 0.0008980523423999591, "sem_correspondencia": 0.0019875000288364563}, "confidence": 0.9823363656675418, "input_tokens": 520, "latency_ms": 134.09881200001905} +{"id": "g0063-recarga_saldo-curto_neutro-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_contestacao": 0.0035141433464492516, "roaming_pacote": 0.000886170088961811, "recarga_realizar": 0.0024956108123814374, "internet_consumo": 0.001074947904452494, "desconto_retencao": 0.00048198683789983524, "roaming_duvida": 0.0005965045432313573, "marketplace_compra": 0.00015806324481779693, "recarga_saldo": 0.9877078466027654, "cancelamento_linha": 0.0002837131814824203, "plano_nova_linha": 9.032225768994732e-05, "recarga_nao_creditada": 0.00021973012032752535, "sem_correspondencia": 0.0024909610595407277}, "confidence": 0.9865903781121077, "input_tokens": 507, "latency_ms": 120.99086799997849} +{"id": "g0063-recarga_saldo-curto_neutro-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.017579325425011446, "internet_consumo": 0.004904953957246957, "recarga_saldo": 0.9407859764533945, "sem_correspondencia": 0.03672974416434718}, "confidence": 0.921047968604526, "input_tokens": 300, "latency_ms": 76.25279800001294} +{"id": "g0063-recarga_saldo-curto_neutro-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"atendimento_humano": 0.010761501560166146, "recarga_saldo": 0.9505944971659117, "seguranca_fraude": 0.0014069690487292787, "recarga_realizar": 0.00480940689553349, "internet_consumo": 0.018997434668826915, "suporte_chip_esim": 0.00026411368706824524, "recarga_nao_creditada": 0.0011069375875455193, "sem_correspondencia": 0.012059139386218838}, "confidence": 0.9435365681896128, "input_tokens": 413, "latency_ms": 103.40357399999789} +{"id": "g0063-recarga_saldo-curto_neutro-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.007546025003878436, "internet_consumo": 0.005391422440369903, "recarga_saldo": 0.9688634204035276, "sem_correspondencia": 0.01819913215222416}, "confidence": 0.9584845605380367, "input_tokens": 294, "latency_ms": 75.80493200001115} +{"id": "g0063-recarga_saldo-curto_neutro-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.0014134208698432097, "recarga_nao_creditada": 0.00120340294382704, "cancelamento_linha": 0.0030579354538675, "negociacao_religacao": 0.0018423402218823086, "recarga_saldo": 0.9889029702312369, "internet_pacote_adicional": 0.00023246845472812597, "troca_numero": 0.0002164853104862331, "seguranca_perda_roubo": 0.00014654276716438076, "conta_debito_automatico_digital": 0.00039594631984550636, "conta_contestacao": 5.863038335500194e-05, "roaming_duvida": 0.00030478442359421206, "conta_explicacao": 0.0004805337284992899, "internet_consumo": 0.0005915447799817204, "marketplace_compra": 7.688399909252673e-05, "recarga_realizar": 0.0002213141287791294, "sem_correspondencia": 0.0008547959838169609}, "confidence": 0.9881631682466524, "input_tokens": 610, "latency_ms": 164.2388100000005} +{"id": "g0063-recarga_saldo-curto_neutro-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9754062671061716, "suporte_sem_sinal": 0.002214934260059592, "recarga_realizar": 0.0022385750005286093, "conta_pagamento_confirmacao": 0.0015278338952865857, "portabilidade": 0.0005977733746918984, "parceiros_ofertas": 0.0003437539401881284, "internet_consumo": 0.005432689283240064, "recarga_nao_creditada": 0.0008318802256474586, "beneficios_consulta": 0.0006136942755246465, "suporte_configuracao": 3.835398986572582e-05, "reclamacao_atendimento": 0.0001231128186910129, "sem_correspondencia": 0.010631131830104674}, "confidence": 0.9731704732067326, "input_tokens": 518, "latency_ms": 133.8403769999843} +{"id": "g0063-recarga_saldo-curto_neutro-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_divida": 0.009941831937456415, "conta_segunda_via": 0.00030548994369241614, "plano_troca": 0.001056887903847558, "conta_contestacao": 0.0002546575143250539, "plano_consulta": 0.004485380372454854, "internet_consumo": 0.00030745196886055193, "recarga_realizar": 0.00030935873147594614, "plano_nova_linha": 0.00032172267986989745, "roaming_pacote": 0.0009067342852878936, "recarga_saldo": 0.9722810543505861, "recarga_nao_creditada": 0.00018403408358947046, "sem_correspondencia": 0.00964539622855377}, "confidence": 0.9697611502006396, "input_tokens": 516, "latency_ms": 134.99931300000867} +{"id": "g0064-recarga_saldo-informal_abreviado-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.975895576288912, "recarga_realizar": 0.005297739859549046, "internet_consumo": 0.0034941216725205473, "sem_correspondencia": 0.01531256217901842}, "confidence": 0.9678607683852163, "input_tokens": 293, "latency_ms": 74.69405399999118} +{"id": "g0064-recarga_saldo-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.10198058471216678, "fidelidade_resgate": 0.00930083641639901, "plano_nova_linha": 0.0265299726791567, "recarga_realizar": 0.6592833981539692, "internet_consumo": 0.03559975324290734, "cadastro_atualizacao": 0.002504191119309963, "troca_numero": 0.0007638647990702279, "sem_correspondencia": 0.16403739887702082}, "confidence": 0.6106095978902504, "input_tokens": 397, "latency_ms": 102.21202700000731} +{"id": "g0064-recarga_saldo-informal_abreviado-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.003958042881028365, "marketplace_compra": 0.000446975495744418, "seguranca_perda_roubo": 0.00035525306267669937, "atendimento_humano": 0.0015626425401628246, "beneficios_consulta": 0.002401938475241262, "cadastro_atualizacao": 0.0016848710476043125, "desconto_retencao": 0.0017054944258244244, "roaming_pacote": 0.00072317383758063, "recarga_saldo": 0.9764473406955062, "vas_contratacao": 0.00019861371466995664, "recarga_realizar": 0.0002511088556189773, "conta_explicacao": 0.005144663944514842, "internet_consumo": 0.00017217524724987484, "recarga_nao_creditada": 0.001057822970950355, "suporte_chip_esim": 9.780189112572957e-05, "sem_correspondencia": 0.0037920809145009023}, "confidence": 0.9748771634085401, "input_tokens": 630, "latency_ms": 167.1873880000021} +{"id": "g0064-recarga_saldo-informal_abreviado-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 25, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"reclamacao_atendimento": 0.00513875354334851, "roaming_cobranca": 0.0011491796563811835, "recarga_saldo": 0.9880916973968027, "internet_consumo": 0.0018033681704628488, "fidelidade_resgate": 0.0006383089415020043, "conta_pagamento_confirmacao": 0.0008747434993002118, "plano_troca": 0.00018659725131413258, "troca_numero": 8.085692800240792e-05, "marketplace_compra": 0.0001396770695511808, "recarga_realizar": 8.656765145568452e-05, "recarga_nao_creditada": 0.00025107034132257295, "sem_correspondencia": 0.0015591795505567252}, "confidence": 0.9870091244328755, "input_tokens": 512, "latency_ms": 120.4723680000086} +{"id": "g0064-recarga_saldo-informal_abreviado-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9847960482357987, "internet_consumo": 0.0018840245002837213, "recarga_nao_creditada": 0.0014075243266312833, "internet_pacote_adicional": 0.0006580289058179535, "conta_explicacao": 0.0031874428842401255, "negociacao_religacao": 0.001162491826799239, "conta_vencimento": 0.0006437890398198069, "conta_segunda_via": 0.00023609301922411562, "desconto_retencao": 0.00033206836768804264, "plano_consulta": 0.002197970512783277, "vas_consulta": 0.00020867688303808352, "suporte_configuracao": 8.510273791046766e-05, "suporte_chip_esim": 5.425982371800192e-05, "marketplace_pedido": 0.00010604992986699895, "recarga_realizar": 0.00013348558376983442, "sem_correspondencia": 0.0029069434226105875}, "confidence": 0.9837824514515182, "input_tokens": 635, "latency_ms": 168.43075900001736} +{"id": "g0064-recarga_saldo-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.37534738390369904, "internet_consumo": 0.04682117552926453, "recarga_nao_creditada": 0.41271959561915683, "sem_correspondencia": 0.16511184494787975}, "confidence": 0.2169594608255423, "input_tokens": 292, "latency_ms": 73.5408360000065} +{"id": "g0064-recarga_saldo-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.045448867225173974, "conta_segunda_via": 0.002999387063410402, "conta_debito_automatico_digital": 0.0036923256038827166, "recarga_realizar": 0.0013456197750846824, "cancelamento_linha": 0.003262646642738693, "vas_consulta": 0.0034570785738290287, "internet_pacote_adicional": 0.032321951210396466, "bonus_nao_recebido": 0.00034512033918961534, "internet_consumo": 0.027181787945872588, "plano_consulta": 0.3711440215747761, "recarga_nao_creditada": 0.004868799164770989, "sem_correspondencia": 0.5039323948808748}, "confidence": 0.45883533987004516, "input_tokens": 520, "latency_ms": 134.40285999999446} +{"id": "g0064-recarga_saldo-informal_abreviado-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.0011018522875080418, "recarga_nao_creditada": 0.00024125275545507988, "recarga_realizar": 0.00045192119641627727, "cadastro_atualizacao": 0.00045685078121395975, "conta_contestacao": 0.0010871340263376849, "negociacao_religacao": 0.0020006918747275705, "conta_vencimento": 0.00024616687299678486, "atendimento_humano": 0.0005976751659040482, "recarga_saldo": 0.9930090214902334, "portabilidade": 8.00446150838716e-05, "vas_contratacao": 7.68691409346288e-05, "internet_consumo": 0.00025278105146617067, "plano_nova_linha": 6.551056791554161e-05, "parceiros_ofertas": 6.113382511529968e-05, "roaming_pacote": 2.403776320875569e-05, "sem_correspondencia": 0.000247056585482867}, "confidence": 0.9925429562562488, "input_tokens": 600, "latency_ms": 160.59178800000495} +{"id": "g0064-recarga_saldo-informal_abreviado-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.005041194962052384, "recarga_saldo": 0.9809077613764395, "internet_consumo": 0.005258624360749758, "sem_correspondencia": 0.00879241930075831}, "confidence": 0.9745436818352528, "input_tokens": 297, "latency_ms": 75.12030399999503} +{"id": "g0064-recarga_saldo-informal_abreviado-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"internet_consumo": 0.004964026080166534, "recarga_saldo": 0.9846965187570362, "recarga_realizar": 0.001596305380863568, "sem_correspondencia": 0.00874314978193365}, "confidence": 0.9795953583427147, "input_tokens": 296, "latency_ms": 75.15953600000103} +{"id": "g0064-recarga_saldo-informal_abreviado-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0024728102001635465, "recarga_saldo": 0.9871210711058906, "roaming_cobranca": 0.001119671104300959, "suporte_chip_esim": 0.0008070158645318558, "recarga_nao_creditada": 0.0007272718341589218, "parceiros_ofertas": 0.0002502115115714087, "internet_consumo": 0.0008159176594941616, "sem_correspondencia": 0.006686030719888417}, "confidence": 0.9852812241210182, "input_tokens": 401, "latency_ms": 102.51265099998363} +{"id": "g0064-recarga_saldo-informal_abreviado-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_explicacao": 0.014009602459332695, "beneficios_consulta": 0.0007258547521730058, "roaming_pacote": 0.0015399382596876564, "marketplace_pedido": 0.000526859775297111, "recarga_saldo": 0.9672650111585208, "recarga_nao_creditada": 0.00019181836694736335, "plano_nova_linha": 0.00021394232750391318, "internet_consumo": 0.00014334849059377918, "portabilidade": 0.0005343335138403818, "fidelidade_pontos": 0.0004243910857920337, "roaming_cobranca": 0.00016443012271104626, "recarga_realizar": 0.0004923210524129644, "marketplace_compra": 0.00012142101771383162, "negociacao_divida": 0.013228375950554075, "atendimento_humano": 0.0002714173735054889, "sem_correspondencia": 0.0001469342934138236}, "confidence": 0.9650826785690889, "input_tokens": 615, "latency_ms": 164.0462160000027} +{"id": "g0069-recarga_saldo-indireto_multiplo-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 184, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"roaming_duvida": 0.001945732325951926, "seguranca_perda_roubo": 0.00021914083351330752, "internet_consumo": 0.0003135690452803356, "conta_pagamento_confirmacao": 0.0004954368631036424, "vas_contratacao": 0.000876710477986232, "cancelamento_linha": 0.0002222848420641757, "recarga_nao_creditada": 0.0017052291304693484, "conta_segunda_via": 0.0004174241275629872, "recarga_realizar": 0.0033932863391545054, "conta_debito_automatico_digital": 0.0006307017033326944, "suporte_sem_sinal": 0.46961692771991637, "roaming_pacote": 0.00196374674915876, "vas_consulta": 0.0004188944565819608, "reclamacao_atendimento": 0.007269790192211735, "recarga_saldo": 0.5062696708698732, "sem_correspondencia": 0.004241454323838794}, "confidence": 0.4733543155945314, "input_tokens": 689, "latency_ms": 179.98693999999205} +{"id": "g0069-recarga_saldo-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 96, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.007731640334479091, "recarga_nao_creditada": 0.15071213356969476, "marketplace_pedido": 0.0007968723797798183, "conta_pagamento_confirmacao": 0.003999700796973253, "vas_cancelamento": 0.00028299320751167347, "desconto_retencao": 0.0001167790199212167, "plano_troca": 0.0005543808915649386, "cadastro_atualizacao": 7.198122309207436e-05, "bonus_nao_recebido": 0.04452830218748046, "marketplace_compra": 0.0003818046368426708, "recarga_saldo": 0.7902893622390036, "conta_vencimento": 0.00025259414172948245, "roaming_duvida": 2.9718403735632907e-05, "conta_segunda_via": 6.682044931689867e-05, "internet_pacote_adicional": 3.421967033015436e-05, "sem_correspondencia": 0.00015069684854416776}, "confidence": 0.7763086530549371, "input_tokens": 671, "latency_ms": 178.34347800001638} +{"id": "g0069-recarga_saldo-indireto_multiplo-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"troca_numero": 0.0012082025955047861, "internet_consumo": 0.0005121030756431949, "recarga_nao_creditada": 0.0002893396233607168, "vas_contratacao": 0.0005884598483207207, "reclamacao_atendimento": 0.00022166462519815906, "cancelamento_linha": 0.0003446238514887086, "conta_debito_automatico_digital": 0.00021320491017263164, "recarga_realizar": 0.004418928372645303, "vas_consulta": 0.00041300235393988856, "plano_consulta": 0.05133147441042699, "cadastro_atualizacao": 0.0002828042447285431, "portabilidade": 0.0011519001553823684, "recarga_saldo": 0.9374318790230595, "negociacao_religacao": 0.0009073197798138478, "conta_segunda_via": 7.351403560404472e-05, "sem_correspondencia": 0.000611579094710602}, "confidence": 0.9332606709579303, "input_tokens": 649, "latency_ms": 174.2712630000085} +{"id": "g0069-recarga_saldo-indireto_multiplo-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_consumo": 0.004605923025285306, "recarga_realizar": 0.0013500319734283074, "recarga_saldo": 0.9604140189819786, "sem_correspondencia": 0.0336300260193077}, "confidence": 0.9472186919759715, "input_tokens": 314, "latency_ms": 76.89194499999985} +{"id": "g0069-recarga_saldo-indireto_multiplo-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 142, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.004237392237514842, "roaming_pacote": 0.00044691653133641134, "internet_consumo": 0.0016943653346303432, "reclamacao_atendimento": 0.0008448444987011719, "conta_contestacao": 0.01681910995592787, "plano_troca": 0.0018022884496863118, "recarga_nao_creditada": 0.0003832736477818771, "conta_debito_automatico_digital": 0.00015714809871335373, "recarga_saldo": 0.9634001656513386, "fidelidade_resgate": 0.00041674605510728837, "negociacao_religacao": 0.0003157913805152074, "sem_correspondencia": 0.009481958158746771}, "confidence": 0.9600729079832785, "input_tokens": 552, "latency_ms": 144.0336519999903} +{"id": "g0069-recarga_saldo-indireto_multiplo-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 141, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.011991587990224895, "recarga_saldo": 0.9419571590509452, "internet_consumo": 0.010965380941837417, "sem_correspondencia": 0.035085872016992516}, "confidence": 0.9226095454012603, "input_tokens": 325, "latency_ms": 76.81922500000837} +{"id": "g0069-recarga_saldo-indireto_multiplo-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.0014932392727001254, "plano_troca": 0.000265720437650735, "roaming_duvida": 0.00045946758910467685, "fidelidade_resgate": 0.0004955588890280429, "bonus_nao_recebido": 0.0013236244526518067, "cadastro_atualizacao": 0.0007240589593544702, "internet_consumo": 0.0016862721485516434, "negociacao_divida": 0.03735972561296515, "recarga_saldo": 0.954874353812942, "conta_vencimento": 0.00016739833505428943, "roaming_pacote": 0.0001545713365413591, "marketplace_compra": 0.0001441931669969337, "recarga_nao_creditada": 0.00011840143654327797, "recarga_realizar": 0.00047585676209315055, "parceiros_ofertas": 3.57988500185665e-05, "sem_correspondencia": 0.00022175893780372672}, "confidence": 0.9518659774004719, "input_tokens": 642, "latency_ms": 173.21724799998606} +{"id": "g0069-recarga_saldo-indireto_multiplo-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.003858201514068903, "recarga_realizar": 0.0028752002356196254, "internet_consumo": 0.003620306330959048, "vas_cancelamento": 0.6068106090026903, "recarga_nao_creditada": 0.00232113832091422, "recarga_saldo": 0.3717573209755876, "conta_vencimento": 0.00026540292876439756, "sem_correspondencia": 0.008491820691395896}, "confidence": 0.5506406960030746, "input_tokens": 430, "latency_ms": 103.13824400000726} +{"id": "g0069-recarga_saldo-indireto_multiplo-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"plano_troca": 0.0039846957902289195, "recarga_nao_creditada": 0.0001389614772564344, "reclamacao_atendimento": 0.0002846359699548873, "parceiros_ofertas": 0.0008444233263301839, "internet_consumo": 0.0022269402580411446, "fidelidade_resgate": 0.0005772151856426418, "internet_pacote_adicional": 0.0005210268007339617, "marketplace_compra": 0.00029361303742883344, "conta_explicacao": 0.2524155376760614, "conta_contestacao": 0.004409800268713269, "recarga_realizar": 0.001599268308809727, "roaming_pacote": 0.0007638717293076153, "conta_debito_automatico_digital": 0.002664584350006474, "vas_consulta": 0.022449598088033575, "recarga_saldo": 0.5118012349775353, "sem_correspondencia": 0.19502459275591547}, "confidence": 0.4792546506427044, "input_tokens": 660, "latency_ms": 178.18762300001367} +{"id": "g0069-recarga_saldo-indireto_multiplo-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_pacote_adicional": 0.0010195292549485982, "recarga_saldo": 0.9956526663741131, "bonus_nao_recebido": 0.000731542033136804, "negociacao_religacao": 0.0006468781029535796, "negociacao_divida": 0.000290545444744218, "desconto_retencao": 0.00017532922147930018, "internet_consumo": 0.0002334451294508701, "conta_explicacao": 0.00015272198966282037, "parceiros_ofertas": 4.3685034808823805e-05, "recarga_realizar": 8.383659799357052e-05, "recarga_nao_creditada": 5.6643374761330766e-05, "sem_correspondencia": 0.0009131774419466973}, "confidence": 0.9952574542263054, "input_tokens": 538, "latency_ms": 142.27111799999648} +{"id": "g0069-recarga_saldo-indireto_multiplo-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta", "desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 0.007542820526859362, "recarga_realizar": 0.006682230857587011, "conta_pagamento_confirmacao": 0.0010496630695137656, "suporte_chip_esim": 0.0009779756376883774, "internet_consumo": 0.0008473264145077747, "roaming_pacote": 0.002686806765041846, "recarga_saldo": 0.9722266947014176, "sem_correspondencia": 0.007986482027384193}, "confidence": 0.968259079658763, "input_tokens": 433, "latency_ms": 102.48507100001802} +{"id": "g0069-recarga_saldo-indireto_multiplo-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 144, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"conta_pagamento_confirmacao": 0.0009824450325932972, "bonus_nao_recebido": 0.000362925524793154, "conta_vencimento": 0.002180857616502634, "internet_consumo": 0.0013078321350094644, "recarga_saldo": 0.9484525259711335, "desconto_retencao": 0.0002909305102898518, "internet_problema_conexao": 0.00022141059537469275, "seguranca_fraude": 0.00016095724878181086, "parceiros_ofertas": 0.0003155203097858586, "recarga_nao_creditada": 4.021180642993991e-05, "recarga_realizar": 0.0003303683602489463, "sem_correspondencia": 0.04535401488905684}, "confidence": 0.9437663919685093, "input_tokens": 544, "latency_ms": 142.98521800000685} +{"id": "g0073-recarga_nao_creditada-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"conta_pagamento_confirmacao": 0.010298252141636838, "recarga_realizar": 0.40939059235200637, "bonus_nao_recebido": 0.5589878874433722, "sem_correspondencia": 0.02132326806298452}, "confidence": 0.4119838499244963, "input_tokens": 331, "latency_ms": 77.04921399999876} +{"id": "g0073-recarga_nao_creditada-regionalismo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 0.002774916290010497, "plano_consulta": 0.00032199385357988783, "roaming_duvida": 0.0009469423782933313, "recarga_saldo": 0.0022910478538356606, "conta_pagamento_confirmacao": 0.016047291957367028, "internet_consumo": 0.0004919517336101968, "recarga_realizar": 0.0007094110680275502, "vas_contratacao": 0.00014455259808423003, "bonus_nao_recebido": 0.018127310846247392, "conta_debito_automatico_digital": 0.00012101087972941618, "negociacao_divida": 0.00014521443933158642, "atendimento_humano": 0.0003668388402909489, "fidelidade_resgate": 0.0002723131814205229, "recarga_nao_creditada": 0.9553318956664635, "internet_problema_conexao": 0.0007558277287728428, "sem_correspondencia": 0.0011514806849355}, "confidence": 0.9523540220442277, "input_tokens": 657, "latency_ms": 179.7252540000045} +{"id": "g0073-recarga_nao_creditada-regionalismo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"bonus_nao_recebido": 0.10049667070314797, "recarga_realizar": 0.8027409367592211, "conta_pagamento_confirmacao": 0.06371505419617678, "sem_correspondencia": 0.033047338341454284}, "confidence": 0.7369879156789615, "input_tokens": 334, "latency_ms": 77.53578000000516} +{"id": "g0073-recarga_nao_creditada-regionalismo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.8662705581082177, "bonus_nao_recebido": 0.11512901743326186, "conta_pagamento_confirmacao": 0.009904048857394144, "sem_correspondencia": 0.008696375601126212}, "confidence": 0.8216940774776237, "input_tokens": 330, "latency_ms": 78.3927159999962} +{"id": "g0073-recarga_nao_creditada-regionalismo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9666630716420267, "bonus_nao_recebido": 0.01924821985334089, "conta_pagamento_confirmacao": 0.0075256764477949, "sem_correspondencia": 0.0065630320568374305}, "confidence": 0.9555507621893692, "input_tokens": 327, "latency_ms": 78.43956700000376} +{"id": "g0073-recarga_nao_creditada-regionalismo-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.008709695644313887, "bonus_nao_recebido": 0.0026451286397114085, "recarga_nao_creditada": 0.9416847751279398, "sem_correspondencia": 0.04696040058803476}, "confidence": 0.9222463668372534, "input_tokens": 328, "latency_ms": 77.77749400000289} +{"id": "g0073-recarga_nao_creditada-regionalismo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_nova_linha": 0.0013995206183652843, "troca_numero": 0.0005354697908182763, "recarga_realizar": 0.020174095829642136, "conta_pagamento_confirmacao": 0.002037590068690187, "recarga_nao_creditada": 0.9724861359947767, "conta_explicacao": 0.0003423101517163005, "cadastro_atualizacao": 0.0001869953726129842, "bonus_nao_recebido": 0.0011271141028053396, "recarga_saldo": 0.0002928746558311467, "roaming_pacote": 5.772711571737371e-05, "internet_problema_conexao": 5.642332809307362e-05, "sem_correspondencia": 0.0013037429709312647}, "confidence": 0.9699848756306655, "input_tokens": 526, "latency_ms": 139.59456000000614} +{"id": "g0073-recarga_nao_creditada-regionalismo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.00449094437393425, "conta_pagamento_confirmacao": 0.0029847374656876615, "bonus_nao_recebido": 0.04024604853957554, "marketplace_pedido": 0.0007976773231958251, "recarga_saldo": 0.0026507857624355076, "conta_contestacao": 0.0006544834522746865, "recarga_nao_creditada": 0.9398143768517425, "sem_correspondencia": 0.008360946231153979}, "confidence": 0.931216430687706, "input_tokens": 440, "latency_ms": 102.77963500001874} +{"id": "g0073-recarga_nao_creditada-regionalismo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.005423211310568812, "recarga_saldo": 0.002219296355906163, "bonus_nao_recebido": 0.0012191750921879663, "cancelamento_linha": 0.0008445873061265814, "internet_problema_conexao": 0.0008729328164052548, "recarga_nao_creditada": 0.9686335627511434, "recarga_realizar": 0.0005508238678743977, "sem_correspondencia": 0.020236410499787458}, "confidence": 0.9641526431441639, "input_tokens": 425, "latency_ms": 102.74383099999795} +{"id": "g0073-recarga_nao_creditada-regionalismo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 0.0027387809464668998, "bonus_nao_recebido": 0.05714545174297183, "recarga_realizar": 0.0020374108295562964, "suporte_sem_sinal": 0.0004748026591695877, "recarga_saldo": 0.00033829155017734206, "recarga_nao_creditada": 0.9359861139121496, "conta_pagamento_confirmacao": 0.0003686235670866612, "suporte_configuracao": 0.00011998962251895905, "cancelamento_linha": 7.100612425223883e-05, "vas_cancelamento": 1.1494559039517122e-05, "suporte_chip_esim": 2.1207237520499815e-05, "sem_correspondencia": 0.0006868272490906205}, "confidence": 0.930166669722345, "input_tokens": 555, "latency_ms": 143.3469279999997} +{"id": "g0073-recarga_nao_creditada-regionalismo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.005977348036924601, "roaming_duvida": 0.0006029640255913808, "plano_nova_linha": 0.0004994782626202221, "recarga_saldo": 0.004454740199040716, "marketplace_pedido": 0.001357460508193497, "atendimento_humano": 0.0011173158740968546, "recarga_realizar": 0.006122923209073663, "conta_contestacao": 0.0002550382329320336, "recarga_nao_creditada": 0.9719855751586127, "conta_segunda_via": 0.0003733694757666478, "bonus_nao_recebido": 0.0037448298239346604, "sem_correspondencia": 0.003508957193213122}, "confidence": 0.9694388092639411, "input_tokens": 546, "latency_ms": 141.816767999984} +{"id": "g0073-recarga_nao_creditada-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"troca_numero": 0.018771751125408596, "negociacao_divida": 0.07261343305874762, "recarga_realizar": 0.3633403386238018, "conta_pagamento_confirmacao": 0.40887987855754554, "conta_debito_automatico_digital": 0.000900447833683112, "portabilidade": 0.00030791289608336536, "cadastro_atualizacao": 0.0010032249137478804, "recarga_saldo": 0.04407101218719127, "bonus_nao_recebido": 0.04344254219267345, "marketplace_compra": 0.00011810257669050312, "fidelidade_resgate": 0.00035127886538537345, "sem_correspondencia": 0.046200077169041696}, "confidence": 0.35514168569914056, "input_tokens": 549, "latency_ms": 142.46022700001504} +{"id": "g0074-recarga_nao_creditada-emocional-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"reclamacao_atendimento": 0.00402662275593097, "conta_pagamento_confirmacao": 0.0006570667395459912, "recarga_saldo": 0.0017070187527584216, "conta_segunda_via": 0.00031262382122785513, "recarga_realizar": 0.0018273999815824138, "bonus_nao_recebido": 0.00471897788013008, "internet_consumo": 0.00041856516506817037, "plano_nova_linha": 0.00015423901215503547, "negociacao_religacao": 0.00036443131492250156, "recarga_nao_creditada": 0.9846316179896075, "suporte_chip_esim": 0.00012338179284074042, "sem_correspondencia": 0.0010580547942302726}, "confidence": 0.983234492352299, "input_tokens": 563, "latency_ms": 145.25189100001512} +{"id": "g0074-recarga_nao_creditada-emocional-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9350202354732638, "recarga_saldo": 0.002678728364317619, "bonus_nao_recebido": 0.029589085515324215, "roaming_pacote": 0.0012098098897242787, "conta_debito_automatico_digital": 0.00130518676178821, "conta_pagamento_confirmacao": 0.021196943884684637, "recarga_realizar": 0.0036927427324965575, "sem_correspondencia": 0.005307267378400536}, "confidence": 0.9257374119694447, "input_tokens": 438, "latency_ms": 103.1123129999969} +{"id": "g0074-recarga_nao_creditada-emocional-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 0.005244172707358086, "cadastro_atualizacao": 0.00046738303406868893, "bonus_nao_recebido": 0.021205829544228293, "roaming_cobranca": 0.0008652480776873537, "negociacao_religacao": 0.0007859146663880636, "recarga_realizar": 0.0003718903919808714, "internet_problema_conexao": 0.0003117031091358314, "conta_debito_automatico_digital": 0.00016084551543154655, "fidelidade_pontos": 0.0012844450614821075, "recarga_saldo": 0.0039830440177082704, "conta_pagamento_confirmacao": 0.06559545324305191, "marketplace_pedido": 0.0003436319033515997, "fidelidade_resgate": 0.0008860862112098288, "recarga_nao_creditada": 0.8931819764963191, "atendimento_humano": 0.004049823056469172, "sem_correspondencia": 0.0012625529641292891}, "confidence": 0.8860607749294068, "input_tokens": 667, "latency_ms": 177.99872899999514} +{"id": "g0074-recarga_nao_creditada-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_realizar": 0.003783243940025412, "conta_pagamento_confirmacao": 0.00841038032082561, "bonus_nao_recebido": 0.9746498447709592, "sem_correspondencia": 0.013156530968189695}, "confidence": 0.9661997930279459, "input_tokens": 329, "latency_ms": 77.71949199999995} +{"id": "g0074-recarga_nao_creditada-emocional-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_consulta": 0.001761233508231063, "recarga_nao_creditada": 0.9864942341795443, "recarga_realizar": 0.0007515373375347719, "conta_explicacao": 0.0006148548825592889, "conta_vencimento": 0.000433116114971633, "marketplace_compra": 0.00016343362937480517, "seguranca_perda_roubo": 0.00016360704035820565, "bonus_nao_recebido": 0.002751100925899043, "recarga_saldo": 0.0007458865518943092, "conta_segunda_via": 7.659088869341104e-05, "conta_pagamento_confirmacao": 0.005181452723140893, "sem_correspondencia": 0.0008629522177983929}, "confidence": 0.9852664372867757, "input_tokens": 544, "latency_ms": 141.7072879999921} +{"id": "g0074-recarga_nao_creditada-emocional-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.00654042299193141, "cancelamento_linha": 0.00047957132199946407, "negociacao_divida": 0.0006601902274734592, "recarga_nao_creditada": 0.9430983178633027, "parceiros_ofertas": 0.0006487269349388327, "suporte_configuracao": 9.018555380467507e-05, "roaming_pacote": 0.0002527411529583845, "recarga_saldo": 0.0003914992630031829, "internet_pacote_adicional": 0.00047933744204079604, "conta_pagamento_confirmacao": 0.001003675196422925, "roaming_duvida": 7.28919809199456e-05, "bonus_nao_recebido": 0.0017347518388360925, "reclamacao_atendimento": 0.04377454169994852, "portabilidade": 9.232653183767187e-05, "marketplace_pedido": 3.624586880243536e-05, "sem_correspondencia": 0.0006445741317794739}, "confidence": 0.9393048723875231, "input_tokens": 653, "latency_ms": 174.9299460000202} +{"id": "g0074-recarga_nao_creditada-emocional-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.002062318014614042, "bonus_nao_recebido": 0.048092072323746404, "recarga_nao_creditada": 0.9409618234306494, "sem_correspondencia": 0.008883786230990202}, "confidence": 0.9212824312408658, "input_tokens": 324, "latency_ms": 77.41160699998773} +{"id": "g0074-recarga_nao_creditada-emocional-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0030555581391909065, "recarga_nao_creditada": 0.9722759895232668, "bonus_nao_recebido": 0.017897815757227924, "sem_correspondencia": 0.006770636580314404}, "confidence": 0.9630346526976893, "input_tokens": 324, "latency_ms": 81.21893300000238} +{"id": "g0074-recarga_nao_creditada-emocional-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"seguranca_perda_roubo": 0.005271823109550501, "beneficios_consulta": 0.0012954270393716375, "bonus_nao_recebido": 0.0013196184428128533, "conta_pagamento_confirmacao": 0.5730333981134907, "recarga_realizar": 0.0013324706205077442, "negociacao_divida": 0.0015792951468671312, "parceiros_ofertas": 0.00027715179304678867, "roaming_pacote": 0.00022913691731145228, "recarga_saldo": 0.04635953794618121, "recarga_nao_creditada": 0.28971037967188273, "negociacao_religacao": 0.0003930329248134177, "sem_correspondencia": 0.07919872827416372}, "confidence": 0.5342182524874446, "input_tokens": 529, "latency_ms": 141.39755800002263} +{"id": "g0074-recarga_nao_creditada-emocional-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_debito_automatico_digital": 0.0030812322640496213, "recarga_saldo": 0.0011456461412895043, "portabilidade": 0.000553178115574101, "desconto_retencao": 0.0007795142073390804, "reclamacao_atendimento": 0.0007010504773408293, "conta_vencimento": 0.0016474970485716354, "recarga_nao_creditada": 0.968860651218644, "recarga_realizar": 0.001501198721316613, "bonus_nao_recebido": 0.0026449194802580004, "conta_pagamento_confirmacao": 0.010699192991865345, "internet_pacote_adicional": 0.00015718577283191699, "vas_cancelamento": 0.0001528011837396203, "suporte_sem_sinal": 0.00013185670791242382, "negociacao_religacao": 0.0008956214087364496, "suporte_configuracao": 0.0001458965444366913, "sem_correspondencia": 0.006902557716094232}, "confidence": 0.9667846946332203, "input_tokens": 666, "latency_ms": 178.16345200000683} +{"id": "g0074-recarga_nao_creditada-emocional-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 0.0010417249956534503, "recarga_saldo": 0.0010268791350637294, "bonus_nao_recebido": 0.017199810969188115, "recarga_nao_creditada": 0.9754292580548023, "negociacao_divida": 0.0008285866276972782, "portabilidade": 8.857976821724738e-05, "suporte_sem_sinal": 0.00019065453683178926, "conta_vencimento": 7.880619367568403e-05, "suporte_chip_esim": 5.92635595698048e-05, "cadastro_atualizacao": 1.4667514694622575e-05, "troca_numero": 2.370767268865591e-05, "conta_pagamento_confirmacao": 0.0037730813292726276, "internet_consumo": 5.727572627005268e-05, "recarga_realizar": 7.756029981020589e-05, "plano_consulta": 3.8384149218122264e-05, "sem_correspondencia": 7.175946734641663e-05}, "confidence": 0.973791208591789, "input_tokens": 640, "latency_ms": 169.41281399999752} +{"id": "g0074-recarga_nao_creditada-emocional-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.002703125468962771, "recarga_realizar": 0.00045735990511492426, "cadastro_atualizacao": 0.00030566415117437703, "atendimento_humano": 0.00034424279188290693, "bonus_nao_recebido": 0.0314140115042199, "recarga_nao_creditada": 0.9557932591091005, "recarga_saldo": 0.0002929136158931811, "sem_correspondencia": 0.008689423453651396}, "confidence": 0.9494780104104006, "input_tokens": 427, "latency_ms": 103.01952500000766} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.0022446637517563738, "conta_explicacao": 0.006122177979873428, "conta_pagamento_confirmacao": 0.002474366817931835, "recarga_nao_creditada": 0.9832489046781965, "recarga_saldo": 0.0028565662223962365, "fidelidade_pontos": 0.00016783191727779643, "vas_contratacao": 0.00016286323525988047, "bonus_nao_recebido": 0.0022427518704927004, "parceiros_ofertas": 0.00016030158051330296, "roaming_duvida": 4.811414452096541e-05, "reclamacao_atendimento": 2.910488154168062e-05, "internet_pacote_adicional": 4.253316946233464e-05, "plano_troca": 3.772516050512549e-05, "plano_nova_linha": 6.203595843153452e-05, "atendimento_humano": 2.333403136764328e-05, "sem_correspondencia": 7.672460047250182e-05}, "confidence": 0.982132164990076, "input_tokens": 655, "latency_ms": 176.15331799999012} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.04140642545195569, "conta_pagamento_confirmacao": 0.001534479720347905, "recarga_nao_creditada": 0.9512749916738844, "sem_correspondencia": 0.005784103153812065}, "confidence": 0.9350333222318458, "input_tokens": 332, "latency_ms": 77.89438199998244} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.002036700336566807, "conta_pagamento_confirmacao": 0.004336503251464401, "recarga_realizar": 0.0006118497646479089, "recarga_saldo": 0.001254516228025821, "marketplace_pedido": 0.0003570082923782459, "bonus_nao_recebido": 0.021291486467564184, "recarga_nao_creditada": 0.9557706317325083, "sem_correspondencia": 0.014341303926844306}, "confidence": 0.9494521505514381, "input_tokens": 422, "latency_ms": 102.70698100001141} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.8468664783847247, "conta_pagamento_confirmacao": 0.008000268405636746, "bonus_nao_recebido": 0.1380619631528556, "sem_correspondencia": 0.00707129005678286}, "confidence": 0.7958219711796333, "input_tokens": 333, "latency_ms": 78.86646800000108} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.950034486826942, "reclamacao_atendimento": 0.00462138291569018, "bonus_nao_recebido": 0.02602575419500522, "recarga_saldo": 0.0009021569240517287, "fidelidade_resgate": 0.0010305667704856307, "conta_pagamento_confirmacao": 0.008085082050118785, "recarga_realizar": 0.002204465090380182, "sem_correspondencia": 0.007096105227326343}, "confidence": 0.9428965563736483, "input_tokens": 430, "latency_ms": 102.24124699999493} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano", "recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"vas_consulta": 0.0042024232004438, "troca_numero": 0.0002607927023547246, "marketplace_pedido": 0.0003852021081903509, "conta_contestacao": 0.2933127953306949, "recarga_saldo": 0.04151544933804294, "conta_pagamento_confirmacao": 0.4665267147450479, "parceiros_ofertas": 0.0003978984787942739, "plano_consulta": 0.0003145625465588677, "seguranca_perda_roubo": 0.0002761663847385225, "cancelamento_linha": 0.0001529877323158429, "atendimento_humano": 0.1889921148669509, "internet_problema_conexao": 0.000325168070457918, "reclamacao_atendimento": 0.0004927362098866479, "conta_vencimento": 0.00015211903629733418, "roaming_duvida": 0.0003419197394232295, "sem_correspondencia": 0.0023509495098019487}, "confidence": 0.43096182906138447, "input_tokens": 627, "latency_ms": 168.24048300000527} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.002337530853465031, "bonus_nao_recebido": 0.0926213306137622, "atendimento_humano": 0.0009125265340569997, "vas_consulta": 0.0007960962875050053, "recarga_saldo": 0.08010244197503856, "recarga_nao_creditada": 0.813106862094708, "recarga_realizar": 0.0018314824868045172, "sem_correspondencia": 0.008291729154659859}, "confidence": 0.7864078423939518, "input_tokens": 414, "latency_ms": 104.3468320000045} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.0015339590871039708, "bonus_nao_recebido": 0.13599148712734485, "recarga_realizar": 0.0010061196585883499, "recarga_saldo": 0.00046486221876280726, "internet_consumo": 0.001139953557201203, "recarga_nao_creditada": 0.854357731793913, "conta_pagamento_confirmacao": 0.0003989809993448705, "sem_correspondencia": 0.005106905557741038}, "confidence": 0.8335516934787577, "input_tokens": 433, "latency_ms": 103.25382900001046} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9542637043174327, "conta_pagamento_confirmacao": 0.012515744197298827, "bonus_nao_recebido": 0.027353275800229712, "sem_correspondencia": 0.005867275685038734}, "confidence": 0.9390182724232439, "input_tokens": 330, "latency_ms": 78.28514200002701} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.002582673294450556, "desconto_retencao": 0.00017791746416452977, "recarga_saldo": 0.00035739954135608084, "internet_consumo": 0.0002973612602978237, "internet_problema_conexao": 0.0004287457202070436, "suporte_sem_sinal": 0.000203926192730754, "bonus_nao_recebido": 0.025571430258104887, "conta_vencimento": 0.0003050238248084709, "negociacao_religacao": 0.0008388439671186444, "recarga_realizar": 0.024431549477889343, "recarga_nao_creditada": 0.9425054468068658, "vas_cancelamento": 0.0005837963347652154, "plano_consulta": 0.00021910868751233344, "seguranca_perda_roubo": 0.0002328013101457794, "conta_contestacao": 0.0003618394434818597, "sem_correspondencia": 0.0009021364161007713}, "confidence": 0.9386724765939901, "input_tokens": 644, "latency_ms": 176.29864699998166} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_religacao": 0.0018565892923201174, "roaming_duvida": 0.00048223726236912035, "cancelamento_linha": 0.00024969371352693236, "fidelidade_resgate": 0.0005264664606450381, "recarga_realizar": 0.06114309472019828, "bonus_nao_recebido": 0.001425426097728234, "recarga_nao_creditada": 0.9250120830633981, "conta_pagamento_confirmacao": 0.000553065465381759, "recarga_saldo": 0.005346156162758896, "vas_consulta": 0.00039615055029561746, "marketplace_pedido": 7.98032511215972e-05, "sem_correspondencia": 0.002929233960256294}, "confidence": 0.9181949997055251, "input_tokens": 533, "latency_ms": 144.42818899999565} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 127, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9618311499071329, "conta_pagamento_confirmacao": 0.0029468505912202017, "roaming_duvida": 0.001914394825455897, "internet_problema_conexao": 0.00082284658941484, "recarga_saldo": 0.0028260466953659853, "vas_consulta": 0.0017529877629786639, "cancelamento_linha": 0.0007280873256275904, "recarga_realizar": 0.005885385661366907, "bonus_nao_recebido": 0.015298028520600658, "roaming_cobranca": 0.0007727116504699324, "reclamacao_atendimento": 0.00425657057485504, "sem_correspondencia": 0.000964939895511386}, "confidence": 0.9583612544441447, "input_tokens": 555, "latency_ms": 143.8798620000057} +{"id": "g0077-plano_consulta-curto_neutro-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_duvida": 0.0011967114844419154, "beneficios_consulta": 0.006054020602548934, "recarga_saldo": 0.0003531543209280262, "plano_troca": 0.000635119085766467, "marketplace_pedido": 0.00021267820109981044, "fidelidade_pontos": 0.000106556802786262, "internet_consumo": 0.00048824427511151835, "internet_problema_conexao": 0.00012800347035980765, "portabilidade": 0.0003279108242986414, "plano_nova_linha": 0.0007812470707986231, "plano_consulta": 0.9831771767005811, "desconto_retencao": 0.0001452544356841012, "roaming_cobranca": 7.982707272345636e-05, "vas_consulta": 0.006016269987503107, "internet_pacote_adicional": 3.923379201662426e-05, "sem_correspondencia": 0.0002585918733514519}, "confidence": 0.9820556551472865, "input_tokens": 619, "latency_ms": 164.50028900001712} +{"id": "g0077-plano_consulta-curto_neutro-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.004452509868296796, "plano_consulta": 0.9844158154483622, "beneficios_consulta": 0.001838633737979089, "sem_correspondencia": 0.009293040945361795}, "confidence": 0.9792210872644832, "input_tokens": 297, "latency_ms": 74.38905099999715} +{"id": "g0077-plano_consulta-curto_neutro-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.009808783081223791, "plano_nova_linha": 0.0023659792092458284, "plano_troca": 0.008664859950860233, "cancelamento_linha": 0.001547089416394323, "plano_consulta": 0.9759189781880551, "suporte_chip_esim": 0.0003307988433872375, "beneficios_consulta": 5.935966521415244e-05, "sem_correspondencia": 0.0013041516456192362}, "confidence": 0.97247883221492, "input_tokens": 409, "latency_ms": 104.25319200001582} +{"id": "g0077-plano_consulta-curto_neutro-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0006373732018365332, "plano_troca": 0.0023508698231450606, "troca_numero": 0.0019426062644145542, "plano_consulta": 0.9899848058160695, "beneficios_consulta": 0.0002574660638192645, "conta_vencimento": 0.00013119277878954373, "plano_nova_linha": 0.001717690697056343, "sem_correspondencia": 0.0029779953548691985}, "confidence": 0.9885540637897937, "input_tokens": 387, "latency_ms": 102.5587580000149} +{"id": "g0077-plano_consulta-curto_neutro-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.0015729796312764705, "cancelamento_linha": 0.0007887969859364729, "desconto_retencao": 0.002475246190485487, "cadastro_atualizacao": 0.0011095976222435225, "internet_pacote_adicional": 0.001233304295240859, "troca_numero": 0.005947707974702606, "plano_consulta": 0.9761273511148783, "reclamacao_atendimento": 0.0002215274858528123, "plano_nova_linha": 0.0018602964595615572, "internet_consumo": 0.0004562786690911538, "marketplace_compra": 0.00025169712915222076, "roaming_cobranca": 0.00021033131011891432, "conta_contestacao": 0.002900145480889925, "recarga_saldo": 0.003170504826057919, "plano_troca": 0.00027267114561813554, "sem_correspondencia": 0.001401563678893758}, "confidence": 0.9745358411892037, "input_tokens": 617, "latency_ms": 165.50435800002106} +{"id": "g0077-plano_consulta-curto_neutro-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.001240804534230994, "parceiros_ofertas": 0.0005055001849880474, "plano_nova_linha": 0.0010497362244685736, "plano_consulta": 0.9929172890437628, "plano_troca": 0.0009417207991978425, "atendimento_humano": 9.718922160297006e-05, "beneficios_consulta": 0.00010037824562792296, "sem_correspondencia": 0.0031473817461209427}, "confidence": 0.9919054731928716, "input_tokens": 395, "latency_ms": 103.3312489999787} +{"id": "g0077-plano_consulta-curto_neutro-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0006888358525394393, "plano_nova_linha": 0.0003544974420288369, "conta_segunda_via": 0.0001882903057508632, "beneficios_consulta": 0.2060000151967286, "suporte_chip_esim": 0.0003824607385110161, "roaming_cobranca": 0.00021878144458430143, "portabilidade": 0.00016457637945634633, "conta_pagamento_confirmacao": 0.00011528301296905784, "plano_consulta": 0.7755840831058384, "seguranca_fraude": 5.32938444324821e-05, "plano_troca": 7.169104641298107e-05, "sem_correspondencia": 0.01617819163074745}, "confidence": 0.7551826361154603, "input_tokens": 536, "latency_ms": 143.1958679999923} +{"id": "g0077-plano_consulta-curto_neutro-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0019459917491201802, "desconto_retencao": 0.0004423100640077052, "marketplace_pedido": 0.0006070727614335576, "parceiros_ofertas": 0.0002558561652896858, "plano_consulta": 0.9699756402225906, "conta_explicacao": 0.0011857337464983462, "beneficios_consulta": 0.00013048427224567652, "marketplace_compra": 0.0001480774820107862, "seguranca_fraude": 0.0009069625831015476, "plano_troca": 0.0038836689466806595, "plano_nova_linha": 0.000680847917060735, "sem_correspondencia": 0.019837354089960586}, "confidence": 0.9672461529700986, "input_tokens": 526, "latency_ms": 142.05034100001512} +{"id": "g0077-plano_consulta-curto_neutro-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 28, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0011171241192538231, "conta_segunda_via": 0.0006316496438123441, "plano_nova_linha": 0.00412207962201069, "beneficios_consulta": 0.02605981874002801, "plano_consulta": 0.9506778949531071, "cadastro_atualizacao": 0.0004294527095573633, "plano_troca": 0.008252556477726335, "sem_correspondencia": 0.008709423734504344}, "confidence": 0.9436318799464081, "input_tokens": 417, "latency_ms": 101.88794799998391} +{"id": "g0077-plano_consulta-curto_neutro-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_nova_linha": 0.007718740052554107, "internet_consumo": 0.7516754135629446, "roaming_cobranca": 0.005264004510345544, "plano_consulta": 0.23461329206170153, "plano_troca": 0.0002162139295283869, "roaming_duvida": 4.9720950073545123e-05, "beneficios_consulta": 4.829006379880222e-05, "sem_correspondencia": 0.00041432486905349815}, "confidence": 0.7162004726433652, "input_tokens": 405, "latency_ms": 105.23802400001614} +{"id": "g0077-plano_consulta-curto_neutro-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_cobranca": 0.000961112967215887, "internet_consumo": 0.000541452137349557, "cadastro_atualizacao": 0.0006358805839759482, "plano_nova_linha": 0.0005459122125767039, "beneficios_consulta": 0.0031003766335156832, "plano_consulta": 0.9875002578954957, "plano_troca": 0.0003299043441854818, "sem_correspondencia": 0.006385103225685092}, "confidence": 0.985714580451995, "input_tokens": 407, "latency_ms": 105.0363169999855} +{"id": "g0077-plano_consulta-curto_neutro-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0007420019793908425, "beneficios_consulta": 0.00036923560131675646, "vas_cancelamento": 0.0003838758101268957, "plano_consulta": 0.9963281585405994, "conta_segunda_via": 0.0001882085270293633, "plano_nova_linha": 8.799637975985178e-05, "recarga_nao_creditada": 5.4478823695083694e-05, "suporte_sem_sinal": 4.474170123789414e-05, "plano_troca": 0.0013865952236434436, "desconto_retencao": 1.7905138987360858e-05, "roaming_duvida": 1.2633342623845235e-05, "conta_vencimento": 5.493150811270998e-05, "vas_contratacao": 1.891550986354669e-05, "recarga_realizar": 2.5532128014803323e-05, "conta_contestacao": 3.605747806188356e-05, "sem_correspondencia": 0.00024873230753598945}, "confidence": 0.996083369109973, "input_tokens": 627, "latency_ms": 170.44894700001123} +{"id": "g0079-plano_consulta-erros_digitacao-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.0011499184809443746, "plano_troca": 0.0007438985759691204, "plano_nova_linha": 0.0006535014220894293, "beneficios_consulta": 0.0038461670100470857, "portabilidade": 0.0012296095599225172, "plano_consulta": 0.9737259702926019, "internet_consumo": 0.0002863085976041264, "sem_correspondencia": 0.018364626060821503}, "confidence": 0.9699725374772593, "input_tokens": 416, "latency_ms": 105.0279620000083} +{"id": "g0079-plano_consulta-erros_digitacao-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.7159608187197803, "cadastro_atualizacao": 0.003980929211012605, "reclamacao_atendimento": 0.0027652329719744973, "plano_troca": 0.005092205591648179, "internet_consumo": 0.0023207669749560184, "recarga_saldo": 0.0030665093687723857, "internet_problema_conexao": 0.000413615507379974, "cancelamento_linha": 0.0001214964368816768, "plano_consulta": 0.25662331950273065, "suporte_chip_esim": 4.7817684568719114e-05, "plano_nova_linha": 0.00032335245826505676, "sem_correspondencia": 0.009283935572030007}, "confidence": 0.6901390749670334, "input_tokens": 535, "latency_ms": 142.26141900002176} +{"id": "g0079-plano_consulta-erros_digitacao-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.011152286440256013, "beneficios_consulta": 0.0018081863691079441, "plano_consulta": 0.966122596853541, "sem_correspondencia": 0.02091693033709512}, "confidence": 0.9548301291380543, "input_tokens": 303, "latency_ms": 74.76996700000882} +{"id": "g0079-plano_consulta-erros_digitacao-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.0755984050894887, "internet_consumo": 0.011097043275713175, "plano_consulta": 0.8802764716460943, "sem_correspondencia": 0.033028079988703725}, "confidence": 0.8403686288614591, "input_tokens": 304, "latency_ms": 76.5059090000193} +{"id": "g0079-plano_consulta-erros_digitacao-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.9607980305851255, "internet_consumo": 0.0034111759519712534, "beneficios_consulta": 0.0012352057263369366, "sem_correspondencia": 0.03455558773656636}, "confidence": 0.947730707446834, "input_tokens": 303, "latency_ms": 76.46036700000991} +{"id": "g0079-plano_consulta-erros_digitacao-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.17313250269138983, "fidelidade_resgate": 0.0014128688032753573, "cadastro_atualizacao": 0.0003858923293440342, "internet_consumo": 0.0003970354491918274, "plano_nova_linha": 0.0006865687900356246, "conta_pagamento_confirmacao": 0.000122774350889327, "plano_troca": 0.0007789234875050393, "cancelamento_linha": 9.617168894708312e-05, "marketplace_compra": 0.0006635289685565229, "negociacao_religacao": 0.00019204122663266145, "plano_consulta": 0.8167200706244042, "conta_debito_automatico_digital": 0.00028826850653167294, "marketplace_pedido": 4.263406961229035e-05, "roaming_pacote": 0.00010346567126282415, "parceiros_ofertas": 5.957954512359307e-05, "sem_correspondencia": 0.004917673797298261}, "confidence": 0.8045014086660311, "input_tokens": 636, "latency_ms": 172.29647600001385} +{"id": "g0079-plano_consulta-erros_digitacao-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"seguranca_fraude": 0.0104111122978411, "plano_consulta": 0.04457721111439966, "plano_nova_linha": 0.029355419402402275, "beneficios_consulta": 0.002410202639812846, "internet_consumo": 0.0010434077773525377, "recarga_realizar": 0.0002616267596549572, "vas_consulta": 0.0005147446729605069, "conta_pagamento_confirmacao": 0.00013468740061624683, "recarga_saldo": 0.0009776734920867221, "marketplace_compra": 0.0037810617055184905, "roaming_pacote": 0.00046944373080988483, "seguranca_perda_roubo": 0.00025426459421422327, "plano_troca": 0.2859135554049303, "marketplace_pedido": 0.0026650119709020446, "conta_contestacao": 0.5731133699482006, "sem_correspondencia": 0.0441172070882976}, "confidence": 0.5446542612780807, "input_tokens": 641, "latency_ms": 174.9859429999958} +{"id": "g0079-plano_consulta-erros_digitacao-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.061651423788560214, "beneficios_consulta": 0.005293369054767118, "plano_consulta": 0.9110857403826556, "sem_correspondencia": 0.021969466774017163}, "confidence": 0.8814476538435404, "input_tokens": 304, "latency_ms": 75.89949399999796} +{"id": "g0079-plano_consulta-erros_digitacao-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.03916506316122188, "internet_consumo": 0.006924195091947686, "plano_consulta": 0.9417259421507319, "sem_correspondencia": 0.012184799596098575}, "confidence": 0.9223012562009757, "input_tokens": 304, "latency_ms": 78.68205099998704} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.0024736127483755616, "plano_troca": 0.004528705279857334, "roaming_cobranca": 0.001694643724062979, "internet_consumo": 0.0010491930521479096, "beneficios_consulta": 0.9870476538605496, "cadastro_atualizacao": 0.00024556751549831995, "fidelidade_pontos": 7.891764179491992e-05, "sem_correspondencia": 0.0028817061777134147}, "confidence": 0.9851973186977709, "input_tokens": 418, "latency_ms": 102.28987200000006} +{"id": "g0079-plano_consulta-erros_digitacao-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.00030919670214465055, "cadastro_atualizacao": 0.0002347963711918077, "internet_consumo": 0.0006705149548159498, "plano_consulta": 0.9941256890099207, "beneficios_consulta": 9.993768882414624e-05, "conta_pagamento_confirmacao": 5.6025222532979247e-05, "plano_nova_linha": 5.00421183650685e-05, "sem_correspondencia": 0.004453797932204654}, "confidence": 0.9932865017256235, "input_tokens": 421, "latency_ms": 103.8028010000005} +{"id": "g0079-plano_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_resgate": 0.0020506681817665006, "fidelidade_pontos": 0.00023258653073200488, "recarga_nao_creditada": 0.0008036883401171318, "vas_contratacao": 0.01614913290819289, "negociacao_religacao": 0.0017020898533988394, "plano_nova_linha": 0.4504494536350563, "plano_troca": 0.2324272912535623, "internet_consumo": 0.15976219168426492, "seguranca_perda_roubo": 0.017277170799605824, "conta_debito_automatico_digital": 0.0003585695720221011, "beneficios_consulta": 0.001228281799769225, "portabilidade": 0.0001560606942041522, "conta_segunda_via": 9.901390868928064e-05, "vas_consulta": 0.0006937744249227076, "desconto_retencao": 0.00017226093138880726, "sem_correspondencia": 0.11643776548230723}, "confidence": 0.4138127505440599, "input_tokens": 644, "latency_ms": 174.33923899997694} +{"id": "g0081-plano_consulta-emocional-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.0014754013769047282, "plano_consulta": 0.991957956740662, "internet_consumo": 0.0026681782875565933, "plano_nova_linha": 0.0009539457492909766, "beneficios_consulta": 0.00042639379092861764, "cadastro_atualizacao": 0.00017453382594018107, "portabilidade": 0.00019736368447409685, "sem_correspondencia": 0.002146226544242927}, "confidence": 0.9908090934178994, "input_tokens": 431, "latency_ms": 104.04855100000532} +{"id": "g0081-plano_consulta-emocional-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"atendimento_humano": 0.0019780657256873043, "cadastro_atualizacao": 0.0004303847681438712, "recarga_realizar": 0.0014664773087286322, "plano_nova_linha": 0.0006579940042753897, "parceiros_ofertas": 0.00021538568830928802, "internet_consumo": 0.021800889157781295, "conta_vencimento": 0.0008837206971477586, "plano_consulta": 0.9696803475027364, "conta_contestacao": 0.00032052824890749216, "portabilidade": 7.751873528108184e-05, "beneficios_consulta": 0.00010273531164566347, "roaming_cobranca": 0.00020202781680853142, "negociacao_religacao": 9.161131182089605e-05, "seguranca_fraude": 5.444670967205491e-05, "plano_troca": 6.618784078642029e-05, "sem_correspondencia": 0.0019716791722680584}, "confidence": 0.9676590373362521, "input_tokens": 630, "latency_ms": 168.9984930000037} +{"id": "g0081-plano_consulta-emocional-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.48817938284329876, "internet_consumo": 0.006642906539555673, "plano_consulta": 0.4964964990259226, "sem_correspondencia": 0.008681211591223021}, "confidence": 0.3286619987012301, "input_tokens": 324, "latency_ms": 77.00742800000171} +{"id": "g0081-plano_consulta-emocional-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.004431957521060576, "beneficios_consulta": 0.010558805198239977, "internet_pacote_adicional": 0.0011830573893702242, "plano_consulta": 0.9670441331443793, "atendimento_humano": 0.0005435121417060161, "plano_nova_linha": 0.00029194164553747427, "suporte_sem_sinal": 0.00042171163415337024, "recarga_nao_creditada": 0.0001591905559974835, "conta_segunda_via": 0.0003769339565334924, "suporte_configuracao": 4.454659428612888e-05, "internet_consumo": 0.0019080617847789909, "plano_troca": 0.00613859280138713, "conta_explicacao": 0.0023622626871086534, "suporte_chip_esim": 0.00015289173479425124, "seguranca_fraude": 6.411957166278867e-05, "sem_correspondencia": 0.004318281639004123}, "confidence": 0.9648470753540044, "input_tokens": 670, "latency_ms": 178.51677000001587} +{"id": "g0081-plano_consulta-emocional-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.08592919176775039, "roaming_pacote": 0.0005846877173228178, "plano_troca": 0.0026714022442649913, "reclamacao_atendimento": 0.0007381241401722658, "roaming_duvida": 0.0011034462453399316, "plano_nova_linha": 0.00033476546530828333, "internet_problema_conexao": 0.0008669874797628142, "desconto_retencao": 0.0002086906658854176, "negociacao_religacao": 0.0008462017581505925, "internet_consumo": 0.051673080561650736, "plano_consulta": 0.8451073465741539, "sem_correspondencia": 0.009936075380237845}, "confidence": 0.8310261962627133, "input_tokens": 542, "latency_ms": 143.0953300000226} +{"id": "g0081-plano_consulta-emocional-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 127, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"marketplace_pedido": 0.0005577034065453837, "plano_consulta": 0.17839920065673556, "beneficios_consulta": 0.0012665030279565021, "internet_consumo": 0.0035283136341816243, "plano_nova_linha": 0.029612655907000456, "plano_troca": 0.7677018987807496, "recarga_realizar": 0.00022360756734645157, "sem_correspondencia": 0.018710117019484603}, "confidence": 0.7345164557494279, "input_tokens": 432, "latency_ms": 104.13545400001567} +{"id": "g0081-plano_consulta-emocional-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"conta_segunda_via": 0.0005872858946472214, "beneficios_consulta": 0.0011947036043109497, "fidelidade_resgate": 0.0007871238488694561, "plano_nova_linha": 0.0007905923857139639, "plano_consulta": 0.9914181374997502, "plano_troca": 0.000442024133992297, "vas_consulta": 0.0001632229717366338, "internet_consumo": 0.00011754525289489204, "negociacao_divida": 0.0005627174284368165, "internet_pacote_adicional": 3.3740705604207596e-05, "cadastro_atualizacao": 0.00012878660112713547, "sem_correspondencia": 0.0037741196729162013}, "confidence": 0.9906379681815455, "input_tokens": 552, "latency_ms": 145.97200999997995} +{"id": "g0081-plano_consulta-emocional-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.6837023339341219, "vas_cancelamento": 0.0021948175284253937, "plano_consulta": 0.30809355842589453, "negociacao_religacao": 0.0014988352609159033, "plano_troca": 0.002336664115747541, "plano_nova_linha": 0.00022344573312702324, "internet_consumo": 0.00020988862377237894, "negociacao_divida": 7.871529117237294e-05, "cancelamento_linha": 0.0004268949501327265, "cadastro_atualizacao": 2.817014965233623e-05, "roaming_duvida": 6.054426906627888e-05, "sem_correspondencia": 0.0011461317179715309}, "confidence": 0.6549480006554057, "input_tokens": 537, "latency_ms": 145.0200069999994} +{"id": "g0081-plano_consulta-emocional-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.012351344559808379, "beneficios_consulta": 0.023083482328606946, "plano_troca": 0.0016399631943003919, "roaming_cobranca": 0.0011213801432011798, "fidelidade_pontos": 0.0007631873905470831, "plano_nova_linha": 0.0024422426829641365, "plano_consulta": 0.9363674231801391, "conta_segunda_via": 0.00022938972082129987, "fidelidade_resgate": 0.0007782358310349728, "desconto_retencao": 0.000392478664841202, "atendimento_humano": 0.013955169635933224, "sem_correspondencia": 0.006875702667802142}, "confidence": 0.9305826434692425, "input_tokens": 543, "latency_ms": 146.96909500000288} +{"id": "g0081-plano_consulta-emocional-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cancelamento_linha": 0.001239793968513018, "conta_vencimento": 0.00039537223174392224, "roaming_duvida": 0.31091116012692027, "plano_troca": 0.0013829186557748256, "internet_consumo": 0.0005561465543163146, "plano_consulta": 0.6835800480852727, "marketplace_compra": 0.00031609242348940275, "suporte_sem_sinal": 0.00011780552109540518, "vas_contratacao": 0.00011814778023505589, "conta_contestacao": 2.596889908102949e-05, "vas_consulta": 0.0001153893192470673, "plano_nova_linha": 6.243133635795172e-05, "marketplace_pedido": 2.6160397979543255e-05, "beneficios_consulta": 3.665440781542774e-05, "reclamacao_atendimento": 4.9844809328841886e-05, "sem_correspondencia": 0.0010660654828294096}, "confidence": 0.6624853846242907, "input_tokens": 651, "latency_ms": 175.48195000000533} +{"id": "g0081-plano_consulta-emocional-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["beneficios_consulta"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.01088507380799711, "troca_numero": 0.0005330388721693011, "seguranca_perda_roubo": 0.0013217868575047889, "vas_consulta": 0.18758371534337331, "internet_consumo": 0.0006372103195724102, "plano_nova_linha": 0.0005409597263273488, "marketplace_compra": 0.0007434338738846646, "cancelamento_linha": 0.22577306241231332, "marketplace_pedido": 0.0004496510011925418, "plano_consulta": 0.5699319648344797, "reclamacao_atendimento": 0.0004692565380255743, "beneficios_consulta": 0.00024192742457654752, "internet_pacote_adicional": 7.49343279181316e-05, "fidelidade_resgate": 0.0003907634202959137, "recarga_realizar": 7.42997946788491e-05, "sem_correspondencia": 0.00034892144569037895}, "confidence": 0.5412607624901117, "input_tokens": 636, "latency_ms": 173.90305899999703} +{"id": "g0081-plano_consulta-emocional-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"negociacao_divida": 0.001296516719256085, "plano_nova_linha": 0.0004653177940214006, "bonus_nao_recebido": 0.0013566849277721854, "conta_pagamento_confirmacao": 0.0005048065840526826, "vas_consulta": 0.0001477928104051092, "vas_contratacao": 0.00012804363658842777, "conta_segunda_via": 0.0002470875278610582, "conta_explicacao": 0.00017936220437636741, "beneficios_consulta": 0.0021497176550752204, "vas_cancelamento": 0.00039244438938416726, "internet_consumo": 0.014303166879907014, "plano_consulta": 0.9710974722470527, "marketplace_pedido": 0.00015235837580282463, "plano_troca": 0.0018427894665491162, "internet_problema_conexao": 6.508228581022513e-05, "sem_correspondencia": 0.005671356496085379}, "confidence": 0.9691706370635228, "input_tokens": 670, "latency_ms": 179.11464600001636} +{"id": "g0087-plano_troca-regionalismo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9883754242974963, "plano_nova_linha": 0.005577056823323377, "desconto_retencao": 0.00227416337162243, "sem_correspondencia": 0.0037733555075579435}, "confidence": 0.984500565729995, "input_tokens": 329, "latency_ms": 77.87550400001919} +{"id": "g0087-plano_troca-regionalismo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.11162932703886712, "plano_troca": 0.8841163773735691, "internet_pacote_adicional": 0.0007170560695684377, "conta_pagamento_confirmacao": 0.0007567239241909249, "roaming_pacote": 0.00043318992695065214, "portabilidade": 0.0011130952652088283, "internet_problema_conexao": 0.00021438444643543333, "marketplace_pedido": 3.21253127887078e-05, "cancelamento_linha": 0.0006680504849441102, "conta_segunda_via": 6.7169886129606285e-06, "seguranca_perda_roubo": 1.9280509872337346e-05, "plano_nova_linha": 0.0001324707424145852, "conta_contestacao": 6.729055190702885e-06, "plano_consulta": 2.9903446686672824e-05, "vas_cancelamento": 1.732908333924194e-05, "sem_correspondencia": 0.00010724033136008158}, "confidence": 0.8763908025318072, "input_tokens": 663, "latency_ms": 177.63931900000784} +{"id": "g0087-plano_troca-regionalismo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.012613159581371925, "plano_troca": 0.9760915270287667, "desconto_retencao": 0.0031549533099234843, "sem_correspondencia": 0.008140360079937976}, "confidence": 0.9681220360383554, "input_tokens": 331, "latency_ms": 78.01874700001576} +{"id": "g0087-plano_troca-regionalismo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"roaming_duvida": 0.0023300782355661514, "plano_consulta": 0.0009872327492684379, "plano_troca": 0.9932406290375352, "plano_nova_linha": 0.0016451517900238093, "parceiros_ofertas": 0.000593219278995934, "vas_cancelamento": 0.00041463588640447765, "desconto_retencao": 0.00011672566554310966, "internet_problema_conexao": 0.00011496302660969893, "conta_explicacao": 0.00021264612806825233, "negociacao_divida": 3.80607944119504e-05, "negociacao_religacao": 8.251175445984563e-05, "sem_correspondencia": 0.0002241456531131661}, "confidence": 0.9926261407682204, "input_tokens": 544, "latency_ms": 144.1068800000096} +{"id": "g0087-plano_troca-regionalismo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_consulta": 0.0005178333508454961, "troca_numero": 0.00029075921934636786, "plano_troca": 0.9969469206995227, "internet_pacote_adicional": 0.0008410055795608855, "plano_nova_linha": 0.0006286865094371365, "vas_cancelamento": 0.0002653340227313095, "desconto_retencao": 8.197033577380908e-05, "sem_correspondencia": 0.00042749028278218475}, "confidence": 0.9965107665137403, "input_tokens": 432, "latency_ms": 103.13112199997931} +{"id": "g0087-plano_troca-regionalismo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9756589138885874, "fidelidade_pontos": 0.00220041873624909, "internet_problema_conexao": 0.0016086889758690833, "conta_vencimento": 0.0008928577950937565, "troca_numero": 0.000899645189699401, "beneficios_consulta": 0.00035831959442522915, "roaming_pacote": 0.0012631170583874381, "fidelidade_resgate": 0.00012270234381281657, "desconto_retencao": 0.0006211522253588889, "plano_consulta": 0.001018226246956938, "plano_nova_linha": 0.011213688997313735, "sem_correspondencia": 0.0041422689482461545}, "confidence": 0.9734460878784588, "input_tokens": 533, "latency_ms": 143.47349499999495} +{"id": "g0087-plano_troca-regionalismo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.002162834734998812, "plano_consulta": 0.000363296723467455, "plano_troca": 0.9852383325023594, "bonus_nao_recebido": 0.0011775698181827649, "plano_nova_linha": 0.001765738329587656, "cancelamento_linha": 0.0007025102283059095, "conta_contestacao": 0.00025226461472069403, "internet_pacote_adicional": 0.00011255394956854553, "parceiros_ofertas": 0.0006876470666360905, "portabilidade": 0.0068454010365226175, "conta_vencimento": 0.0002946621011812757, "seguranca_fraude": 4.282561746483551e-05, "atendimento_humano": 6.293067316264098e-05, "vas_contratacao": 4.19469001586775e-05, "reclamacao_atendimento": 6.732636604105363e-05, "sem_correspondencia": 0.00018215933764166535}, "confidence": 0.9842542213358496, "input_tokens": 644, "latency_ms": 174.80980099998078} +{"id": "g0087-plano_troca-regionalismo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.007485417796663896, "parceiros_ofertas": 0.001903033219525267, "plano_troca": 0.9849014874678854, "reclamacao_atendimento": 0.0020793987036880268, "desconto_retencao": 0.0014053889909416285, "seguranca_perda_roubo": 0.00028068375482754844, "plano_consulta": 0.00048750296114222246, "sem_correspondencia": 0.001457087105326011}, "confidence": 0.9827445571061546, "input_tokens": 456, "latency_ms": 110.64828599998577} +{"id": "g0087-plano_troca-regionalismo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_pacote_adicional": 0.000990653521900844, "plano_troca": 0.984679204505958, "conta_debito_automatico_digital": 0.001970972900263239, "desconto_retencao": 0.00898548454390791, "plano_consulta": 0.0009125309645007331, "recarga_saldo": 0.00035067429695306466, "plano_nova_linha": 0.0014925312712333106, "sem_correspondencia": 0.0006179479952828841}, "confidence": 0.9824905194353803, "input_tokens": 442, "latency_ms": 105.03742500000612} +{"id": "g0087-plano_troca-regionalismo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 0.001527721436696568, "recarga_nao_creditada": 0.0006418029024988828, "marketplace_compra": 0.0901588068008227, "desconto_retencao": 0.00028736123062619477, "suporte_chip_esim": 0.0003513397249385674, "conta_segunda_via": 0.0009239049133005535, "plano_nova_linha": 0.8967316253045569, "roaming_cobranca": 0.0003371015413194761, "cadastro_atualizacao": 0.00046361809540423107, "plano_consulta": 0.006329301207195683, "seguranca_fraude": 0.000364857801057542, "sem_correspondencia": 0.0018825590415828535}, "confidence": 0.8873435912413347, "input_tokens": 582, "latency_ms": 150.0477220000107} +{"id": "g0087-plano_troca-regionalismo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 0.0002865751372916005, "plano_consulta": 0.00022079248701605494, "marketplace_compra": 0.0002601310784409255, "roaming_duvida": 0.00014101626555620278, "seguranca_perda_roubo": 0.00015362919876496273, "plano_nova_linha": 0.004222559747483937, "desconto_retencao": 7.435763391696771e-05, "plano_troca": 0.9935515784405903, "recarga_nao_creditada": 0.0003068532661246084, "reclamacao_atendimento": 2.7763512382694302e-05, "marketplace_pedido": 0.00010542349271335283, "sem_correspondencia": 0.0006493197397184512}, "confidence": 0.9929653582988256, "input_tokens": 563, "latency_ms": 146.78423699999144} +{"id": "g0087-plano_troca-regionalismo-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 213, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.00441677046363901, "plano_troca": 0.9847745812371252, "plano_nova_linha": 0.006023311026149682, "sem_correspondencia": 0.004785337273086033}, "confidence": 0.9796994416495003, "input_tokens": 351, "latency_ms": 83.14288500000089} +{"id": "g0089-plano_troca-longo_contexto-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"vas_consulta": 0.0015004390341809629, "plano_consulta": 0.00046404388024375124, "seguranca_fraude": 0.0004690153391823635, "conta_contestacao": 0.0002954952454906111, "desconto_retencao": 0.0004111451858666801, "roaming_pacote": 0.00045038311785545044, "marketplace_compra": 0.0003891816623856743, "suporte_chip_esim": 0.0002931534646941974, "suporte_sem_sinal": 0.0008420702477261742, "plano_nova_linha": 0.06036929686157341, "plano_troca": 0.9326277213136185, "sem_correspondencia": 0.0018880546471821533}, "confidence": 0.9265029687057659, "input_tokens": 594, "latency_ms": 153.51311799997802} +{"id": "g0089-plano_troca-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"troca_numero": 0.004276315372347691, "plano_consulta": 0.006070808034130202, "negociacao_religacao": 0.0029362165290822435, "desconto_retencao": 0.0015411231252926462, "conta_debito_automatico_digital": 0.0032496227815406223, "bonus_nao_recebido": 0.00422927285379037, "plano_nova_linha": 0.9239662198698806, "sem_correspondencia": 0.053730421433935506}, "confidence": 0.9131042512798638, "input_tokens": 457, "latency_ms": 110.53212199999507} +{"id": "g0089-plano_troca-longo_contexto-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"marketplace_pedido": 0.00047454387948329176, "plano_consulta": 0.0008962435075812625, "desconto_retencao": 0.0005669535009684998, "conta_contestacao": 0.0005395944474150005, "plano_troca": 0.9957718389097577, "plano_nova_linha": 0.0006530239023626709, "cadastro_atualizacao": 5.592333124165789e-05, "sem_correspondencia": 0.0010418785211899302}, "confidence": 0.995167815896866, "input_tokens": 462, "latency_ms": 112.45217499998716} +{"id": "g0089-plano_troca-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 0.04281825017685823, "portabilidade": 0.1048694133741126, "plano_nova_linha": 0.8106797941544751, "conta_debito_automatico_digital": 0.008209316296483521, "internet_consumo": 0.004166083621157947, "fidelidade_pontos": 0.0018238827690544366, "plano_consulta": 0.021832610619405887, "sem_correspondencia": 0.005600648988452309}, "confidence": 0.7836340504622573, "input_tokens": 454, "latency_ms": 111.71356100001617} +{"id": "g0089-plano_troca-longo_contexto-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9881679500233984, "desconto_retencao": 0.0033716644526056525, "plano_nova_linha": 0.0029347019687353836, "sem_correspondencia": 0.005525683555260587}, "confidence": 0.9842239333645311, "input_tokens": 340, "latency_ms": 83.3189689999756} +{"id": "g0089-plano_troca-longo_contexto-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 196, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0038319161122989578, "plano_nova_linha": 0.025283443147343217, "plano_troca": 0.959260325718498, "sem_correspondencia": 0.011624315021859868}, "confidence": 0.9456804342913306, "input_tokens": 347, "latency_ms": 83.65489700000239} +{"id": "g0089-plano_troca-longo_contexto-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 171, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_segunda_via": 0.0007116891419643575, "plano_nova_linha": 0.0009248713558411072, "plano_consulta": 0.001249030114921794, "plano_troca": 0.9276226540146362, "portabilidade": 0.000690636632624966, "desconto_retencao": 0.0652182875841951, "recarga_saldo": 0.00013916858930893895, "sem_correspondencia": 0.003443662566507602}, "confidence": 0.9172830331595841, "input_tokens": 452, "latency_ms": 113.66415300000199} +{"id": "g0089-plano_troca-longo_contexto-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 0.0020093028217694625, "plano_troca": 0.9704375425983348, "desconto_retencao": 0.0016716627440595854, "negociacao_religacao": 0.0012712161838072781, "plano_nova_linha": 0.017257628009267174, "roaming_cobranca": 0.0022199494897529614, "plano_consulta": 0.004523896636718976, "sem_correspondencia": 0.0006088015162895991}, "confidence": 0.9662143343980969, "input_tokens": 442, "latency_ms": 105.88711799999828} +{"id": "g0089-plano_troca-longo_contexto-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.004879526134404752, "plano_troca": 0.9869936486081916, "desconto_retencao": 0.0036274391272148546, "sem_correspondencia": 0.004499386130188701}, "confidence": 0.9826581981442555, "input_tokens": 334, "latency_ms": 79.5324470000196} +{"id": "g0089-plano_troca-longo_contexto-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"reclamacao_atendimento": 0.00319601467103777, "desconto_retencao": 0.0017170533327966362, "plano_troca": 0.987054992839419, "roaming_pacote": 0.0016143904571486196, "plano_nova_linha": 0.003759402522949664, "fidelidade_pontos": 0.0003657498365655603, "plano_consulta": 0.0009431926260345534, "sem_correspondencia": 0.0013492037140480162}, "confidence": 0.9852057061021934, "input_tokens": 460, "latency_ms": 111.80404399999588} +{"id": "g0089-plano_troca-longo_contexto-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 169, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0010065799443561899, "beneficios_consulta": 0.0004190416924914182, "atendimento_humano": 0.0008487136402601969, "vas_consulta": 0.0007575576576708196, "plano_nova_linha": 0.021371269094043598, "cancelamento_linha": 0.0011149185026882017, "plano_troca": 0.9712972199551, "marketplace_compra": 0.00017039960175409038, "vas_cancelamento": 0.0006423574907589377, "plano_consulta": 0.001102947031845726, "negociacao_divida": 0.00021374039754257088, "sem_correspondencia": 0.0010552549914883585}, "confidence": 0.9686878763146545, "input_tokens": 554, "latency_ms": 144.7394839999845} +{"id": "g0089-plano_troca-longo_contexto-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0008479807442592127, "plano_nova_linha": 0.07296163628471207, "recarga_nao_creditada": 0.0013979385662375584, "suporte_chip_esim": 0.0005671140509141486, "plano_troca": 0.9111951419688885, "seguranca_perda_roubo": 0.00042989230846103674, "roaming_pacote": 0.010016857312428346, "fidelidade_resgate": 0.00021260521262703096, "plano_consulta": 0.001382585956358993, "reclamacao_atendimento": 5.762783042482883e-05, "marketplace_compra": 0.000156806222406119, "sem_correspondencia": 0.0007738135422822084}, "confidence": 0.9031219730569693, "input_tokens": 579, "latency_ms": 149.97613500000284} +{"id": "g0090-plano_troca-indireto_multiplo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_consumo": 0.03838759053428435, "plano_nova_linha": 0.19055397115084138, "roaming_duvida": 0.023599406967387496, "suporte_sem_sinal": 0.0016674299295718264, "marketplace_compra": 0.0018239973316416876, "plano_troca": 0.7265855382553539, "plano_consulta": 0.012931031898682001, "cancelamento_linha": 4.8472664720315574e-05, "desconto_retencao": 0.0008925841292280765, "conta_pagamento_confirmacao": 3.54536539323176e-05, "cadastro_atualizacao": 4.6215946103339536e-05, "sem_correspondencia": 0.0034283075382534117}, "confidence": 0.7017296780967496, "input_tokens": 534, "latency_ms": 142.97936900001673} +{"id": "g0090-plano_troca-indireto_multiplo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["marketplace_compra"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"reclamacao_atendimento": 0.012566082797499267, "parceiros_ofertas": 0.08105875632660621, "plano_nova_linha": 0.0029893624093373056, "negociacao_religacao": 0.0014446075327095493, "suporte_chip_esim": 0.2750597084168407, "desconto_retencao": 0.0031551925809137037, "roaming_cobranca": 0.0036675123262202547, "atendimento_humano": 0.0007902257108547041, "beneficios_consulta": 0.004463359959677126, "plano_consulta": 0.518228761465713, "marketplace_pedido": 0.0008631840211742223, "cancelamento_linha": 0.00041469219583366366, "fidelidade_resgate": 0.01064230339286158, "plano_troca": 0.022164891290796306, "conta_segunda_via": 0.0008411772528333025, "sem_correspondencia": 0.061650182320129254}, "confidence": 0.48611067889676046, "input_tokens": 654, "latency_ms": 175.96706500000892} +{"id": "g0090-plano_troca-indireto_multiplo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"vas_cancelamento": 0.0022529556011516294, "plano_troca": 0.9881207546570985, "vas_consulta": 0.001886298314663457, "negociacao_religacao": 0.0008650940571925363, "conta_segunda_via": 0.00047670399390231205, "plano_consulta": 0.001933026967090718, "desconto_retencao": 0.001970106655776255, "roaming_duvida": 9.601674633428249e-05, "plano_nova_linha": 0.0014697540728507244, "internet_pacote_adicional": 1.6442342620193263e-05, "recarga_saldo": 6.530536299211545e-05, "sem_correspondencia": 0.0008475412283273108}, "confidence": 0.987040823262289, "input_tokens": 551, "latency_ms": 144.88957800000435} +{"id": "g0090-plano_troca-indireto_multiplo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 66, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0006146937661402851, "cancelamento_linha": 0.0003509179838878878, "plano_consulta": 0.0006615753481934923, "negociacao_divida": 0.00046980859845576406, "plano_troca": 0.9953494618533335, "suporte_sem_sinal": 0.00032319294080667375, "conta_debito_automatico_digital": 0.00010153320297564244, "conta_explicacao": 0.00013969606267312155, "bonus_nao_recebido": 0.0002786607494928035, "parceiros_ofertas": 2.7221868136604693e-05, "negociacao_religacao": 0.0001500517673648862, "plano_nova_linha": 0.000781113953429872, "internet_problema_conexao": 0.0005041839304497017, "atendimento_humano": 5.772924798359223e-05, "seguranca_fraude": 9.801017579911956e-05, "sem_correspondencia": 9.214855087696848e-05}, "confidence": 0.9950394259768893, "input_tokens": 641, "latency_ms": 174.4451619999836} +{"id": "g0090-plano_troca-indireto_multiplo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.5055361405629599, "marketplace_compra": 0.00022784422693362922, "plano_troca": 0.40208894551107827, "fidelidade_pontos": 0.00046670059930542475, "plano_consulta": 0.08082985244214075, "conta_explicacao": 0.0005927406329222097, "bonus_nao_recebido": 0.00016423967971202874, "parceiros_ofertas": 2.1181741630028364e-05, "plano_nova_linha": 0.0013207952020973478, "reclamacao_atendimento": 6.78490910730204e-05, "recarga_realizar": 0.00016549673205763476, "sem_correspondencia": 0.008518213578089382}, "confidence": 0.46058488061413816, "input_tokens": 555, "latency_ms": 145.53198400000156} +{"id": "g0090-plano_troca-indireto_multiplo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"recarga_saldo": 0.0013156331246787715, "plano_consulta": 0.01984864236001894, "plano_nova_linha": 0.007659393575251696, "desconto_retencao": 0.00030288547496012936, "plano_troca": 0.9666347946274487, "suporte_chip_esim": 0.00039606394089282794, "cadastro_atualizacao": 6.797919760945687e-05, "sem_correspondencia": 0.0037746076991394865}, "confidence": 0.9618683367170845, "input_tokens": 433, "latency_ms": 106.08916000001045} +{"id": "g0090-plano_troca-indireto_multiplo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"atendimento_humano": 0.0028477029624915866, "reclamacao_atendimento": 0.0003997521452220925, "parceiros_ofertas": 0.0009895772419350702, "cadastro_atualizacao": 0.001655434011251895, "plano_consulta": 0.04126120160778792, "seguranca_fraude": 0.000539923318671014, "recarga_realizar": 0.007316554876354767, "plano_troca": 0.7836705206243875, "conta_segunda_via": 0.0005607606671690821, "negociacao_religacao": 0.0003092511528343179, "desconto_retencao": 0.0004117044036966283, "conta_contestacao": 0.0006360374258709906, "conta_explicacao": 0.057726652748443415, "conta_debito_automatico_digital": 0.0007489558165456747, "plano_nova_linha": 0.08956697071359547, "sem_correspondencia": 0.011359000283742496}, "confidence": 0.7692485553326802, "input_tokens": 664, "latency_ms": 196.57898799999884} +{"id": "g0090-plano_troca-indireto_multiplo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.012270520786029977, "plano_troca": 0.9801124940717187, "plano_nova_linha": 0.00483169643175721, "sem_correspondencia": 0.002785288710494058}, "confidence": 0.9734833254289583, "input_tokens": 311, "latency_ms": 76.58761299998673} +{"id": "g0090-plano_troca-indireto_multiplo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"vas_contratacao": 0.0015846431141223378, "plano_nova_linha": 0.01990323970159428, "plano_troca": 0.9707714828519082, "plano_consulta": 0.0012028467910641715, "atendimento_humano": 0.0011383921341720311, "conta_debito_automatico_digital": 0.00040858076887698245, "cancelamento_linha": 0.00035083710363265595, "parceiros_ofertas": 7.112206641308746e-05, "desconto_retencao": 9.971469583109664e-05, "fidelidade_resgate": 3.658809400861198e-05, "conta_explicacao": 0.00013657253111805468, "roaming_pacote": 4.816841097384337e-05, "vas_consulta": 7.703194349172598e-05, "beneficios_consulta": 7.299465540821636e-05, "conta_vencimento": 7.576878002205426e-05, "sem_correspondencia": 0.004022016357362559}, "confidence": 0.9688229150420354, "input_tokens": 623, "latency_ms": 166.9081599999913} +{"id": "g0090-plano_troca-indireto_multiplo-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5044537820184525, "plano_troca": 0.44603871166020564, "desconto_retencao": 0.0032783877315449472, "sem_correspondencia": 0.046229118589797}, "confidence": 0.3392717093579365, "input_tokens": 319, "latency_ms": 76.85052699997641} +{"id": "g0090-plano_troca-indireto_multiplo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 0.0007930504718879065, "suporte_chip_esim": 0.00024800725765696267, "suporte_configuracao": 0.00022720171358100132, "marketplace_pedido": 0.00020379227945175002, "reclamacao_atendimento": 0.0004327770127031217, "desconto_retencao": 0.005891096379243895, "plano_nova_linha": 0.0004030906516882067, "plano_consulta": 0.0014827307172683773, "vas_consulta": 0.0018640989382191781, "conta_explicacao": 0.0038451131977824105, "plano_troca": 0.9830079085709906, "portabilidade": 0.0008054136051012505, "troca_numero": 0.0001109350653050078, "roaming_duvida": 0.0003560398539463613, "internet_problema_conexao": 0.00012841207065644316, "sem_correspondencia": 0.0002003322145175904}, "confidence": 0.9818751024757232, "input_tokens": 650, "latency_ms": 176.1260170000014} +{"id": "g0090-plano_troca-indireto_multiplo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_pontos": 0.0010130625041869018, "plano_consulta": 0.3352964031244592, "negociacao_religacao": 0.006505795448739577, "troca_numero": 0.0013361914698381482, "portabilidade": 0.03596466838243019, "desconto_retencao": 0.005448807343463802, "plano_nova_linha": 0.5647459808725427, "sem_correspondencia": 0.049689090854339646}, "confidence": 0.5025668352829058, "input_tokens": 408, "latency_ms": 104.77565200000072} +{"id": "g0093-plano_nova_linha-erros_digitacao-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 0.0008590576770907059, "fidelidade_pontos": 0.0004998882682882717, "internet_consumo": 0.0004849484070081741, "roaming_pacote": 0.0004409143118665552, "negociacao_divida": 0.0008191711327573282, "plano_troca": 0.7909060448953285, "troca_numero": 0.00019705823517624608, "beneficios_consulta": 5.8407281425560114e-05, "conta_segunda_via": 0.0002700058329702683, "marketplace_pedido": 1.5530976750030482e-05, "recarga_saldo": 0.00010428402077314729, "internet_problema_conexao": 4.9850122557815546e-05, "fidelidade_resgate": 0.000125946589270605, "plano_nova_linha": 0.19055534765866974, "plano_consulta": 0.00038722387953733637, "sem_correspondencia": 0.014226320710529585}, "confidence": 0.7769664478883506, "input_tokens": 645, "latency_ms": 174.89118499997858} +{"id": "g0093-plano_nova_linha-erros_digitacao-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_debito_automatico_digital": 0.0006949339241409936, "bonus_nao_recebido": 0.00044586121899583897, "conta_vencimento": 0.0016515985118202839, "plano_consulta": 0.0003177492717716535, "portabilidade": 0.0007227068830824883, "cadastro_atualizacao": 0.9549252751159, "vas_consulta": 0.0019063574957095414, "plano_nova_linha": 0.0012495522577635914, "vas_contratacao": 0.0041411246244959015, "conta_contestacao": 4.993301477814954e-05, "plano_troca": 0.00037763395492320463, "sem_correspondencia": 0.0335172737266184}, "confidence": 0.950827572853709, "input_tokens": 535, "latency_ms": 142.776538999982} +{"id": "g0093-plano_nova_linha-erros_digitacao-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.06503656428777142, "conta_vencimento": 0.0028175351404846807, "plano_consulta": 0.0009124583644080069, "roaming_duvida": 0.0012868179470661672, "seguranca_perda_roubo": 0.0009602696209627486, "plano_nova_linha": 0.9009438610275285, "portabilidade": 0.001863559729849909, "sem_correspondencia": 0.0261789338819286}, "confidence": 0.8867929840314611, "input_tokens": 414, "latency_ms": 104.3820920000087} +{"id": "g0093-plano_nova_linha-erros_digitacao-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9835185709213226, "negociacao_divida": 0.0012059892666446026, "recarga_realizar": 0.001421154415259397, "marketplace_pedido": 0.00035967483876152246, "beneficios_consulta": 0.00368659133997895, "negociacao_religacao": 0.003961341044739634, "parceiros_ofertas": 0.0002352788620871614, "desconto_retencao": 0.0002468385798734469, "suporte_configuracao": 0.0030290460956259946, "plano_consulta": 0.0009215722447231538, "vas_consulta": 0.0006178782075689131, "internet_problema_conexao": 9.01114314355557e-05, "plano_troca": 0.0004166924959378869, "conta_pagamento_confirmacao": 8.87575420372369e-05, "seguranca_perda_roubo": 2.6609492604499718e-05, "sem_correspondencia": 0.0001738932213995547}, "confidence": 0.9824198089827441, "input_tokens": 636, "latency_ms": 169.63621799999373} +{"id": "g0093-plano_nova_linha-erros_digitacao-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_consulta": 0.007085359279816602, "plano_nova_linha": 0.46093087733589405, "plano_troca": 0.5057680439221659, "sem_correspondencia": 0.026215719462123522}, "confidence": 0.34102405856288787, "input_tokens": 313, "latency_ms": 75.68228700000645} +{"id": "g0093-plano_nova_linha-erros_digitacao-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"reclamacao_atendimento": 0.0008354497914394603, "parceiros_ofertas": 0.0006795683390107307, "plano_consulta": 0.002711732977626671, "suporte_chip_esim": 0.0013048028989671178, "plano_nova_linha": 0.9914017988075383, "troca_numero": 0.0002710379400219273, "marketplace_pedido": 0.0001488565695966265, "plano_troca": 0.000663769814201898, "conta_pagamento_confirmacao": 0.0006724375262666082, "conta_explicacao": 4.805448939888757e-05, "roaming_cobranca": 0.00017785496477392302, "atendimento_humano": 0.0002213915803101596, "bonus_nao_recebido": 0.00010162294588650302, "desconto_retencao": 5.075042874402447e-05, "roaming_pacote": 0.00018940526598773758, "sem_correspondencia": 0.0005214656602293456}, "confidence": 0.9908285853947072, "input_tokens": 642, "latency_ms": 175.11955400001966} +{"id": "g0093-plano_nova_linha-erros_digitacao-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"suporte_chip_esim": 0.0013954047420373236, "conta_vencimento": 0.00040901786387322774, "plano_consulta": 0.0004986700989461264, "beneficios_consulta": 0.0003732993408069153, "troca_numero": 0.0004079870402471044, "conta_contestacao": 0.0010467257547540484, "plano_nova_linha": 0.6468223859616034, "negociacao_divida": 0.0003279390535853183, "plano_troca": 0.31815553615416403, "portabilidade": 0.001484485781560679, "recarga_nao_creditada": 0.0003201343740854717, "sem_correspondencia": 0.02875841383433647}, "confidence": 0.6147153301399307, "input_tokens": 509, "latency_ms": 122.27217599999562} +{"id": "g0093-plano_nova_linha-erros_digitacao-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 0.0012453942839600492, "plano_nova_linha": 0.9934882155856698, "suporte_chip_esim": 0.000893075596791467, "marketplace_compra": 0.0004895302867388452, "fidelidade_pontos": 0.00029216250265998514, "bonus_nao_recebido": 0.00015453044652705754, "recarga_realizar": 0.0002777156026427911, "cancelamento_linha": 0.0002755764778502804, "plano_consulta": 0.0020837005716056577, "internet_pacote_adicional": 6.335460640209655e-05, "fidelidade_resgate": 6.113024581991017e-05, "recarga_nao_creditada": 6.495060599301606e-05, "conta_debito_automatico_digital": 2.357399094593243e-05, "conta_pagamento_confirmacao": 3.939460904086139e-05, "plano_troca": 4.054756466971257e-05, "sem_correspondencia": 0.0005071470226827066}, "confidence": 0.9930540966247141, "input_tokens": 662, "latency_ms": 177.92307799999207} +{"id": "g0093-plano_nova_linha-erros_digitacao-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6813309672384465, "conta_contestacao": 0.02896755662697923, "plano_consulta": 0.0013340600250982058, "plano_troca": 0.2699504889965762, "conta_vencimento": 0.0029641848558390623, "reclamacao_atendimento": 0.0001776649473269877, "atendimento_humano": 0.00022084312257466868, "sem_correspondencia": 0.015054234187159163}, "confidence": 0.6358068197010817, "input_tokens": 413, "latency_ms": 104.53083299998411} +{"id": "g0093-plano_nova_linha-erros_digitacao-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.005247679198853869, "suporte_sem_sinal": 0.0026526465324477996, "plano_nova_linha": 0.9419851954696242, "plano_consulta": 0.0012545220888910912, "plano_troca": 0.008529305899274451, "recarga_nao_creditada": 0.0007036180901281128, "conta_segunda_via": 0.00035289963305268183, "sem_correspondencia": 0.03927413308772793}, "confidence": 0.9336973662509989, "input_tokens": 430, "latency_ms": 103.79236200000719} +{"id": "g0093-plano_nova_linha-erros_digitacao-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 73, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.0009751590643817792, "internet_consumo": 0.0011392015403871073, "atendimento_humano": 0.0018221158602088644, "plano_nova_linha": 0.9469742797368855, "plano_troca": 0.04671162669045243, "plano_consulta": 0.0003346167052741131, "suporte_chip_esim": 6.379624297362639e-05, "sem_correspondencia": 0.001979204159436477}, "confidence": 0.9393991768421549, "input_tokens": 414, "latency_ms": 104.45531100000949} +{"id": "g0093-plano_nova_linha-erros_digitacao-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.0038498597620356453, "marketplace_compra": 0.0002891326886514323, "conta_debito_automatico_digital": 0.0006321710202751251, "seguranca_fraude": 0.00034436161370402077, "atendimento_humano": 0.00026921462191930006, "plano_consulta": 0.0003206358227735583, "suporte_chip_esim": 0.0005051150079178687, "conta_explicacao": 0.0002347110743798105, "negociacao_divida": 0.0011467084405025333, "internet_consumo": 0.0032707597921687293, "plano_nova_linha": 0.9845419080670761, "sem_correspondencia": 0.004595422088595889}, "confidence": 0.9831366269822648, "input_tokens": 553, "latency_ms": 145.0231560000077} +{"id": "g0095-plano_nova_linha-emocional-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.000847671398887432, "conta_pagamento_confirmacao": 0.0004747920836556403, "recarga_realizar": 0.00021616773787654203, "bonus_nao_recebido": 0.0001424874850433894, "plano_troca": 0.021958927935481595, "beneficios_consulta": 0.0005999090218402846, "plano_nova_linha": 0.9699168262936345, "sem_correspondencia": 0.005843218043580634}, "confidence": 0.965619230049868, "input_tokens": 448, "latency_ms": 104.44340000000807} +{"id": "g0095-plano_nova_linha-emocional-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.7833963039586395, "internet_consumo": 0.006318487526213408, "conta_debito_automatico_digital": 0.0016661728202442105, "recarga_saldo": 0.0011917984041798259, "marketplace_compra": 0.002435393485664717, "plano_troca": 0.19248791284871236, "seguranca_perda_roubo": 0.0004373235685436742, "plano_consulta": 0.0002545733643489158, "fidelidade_resgate": 0.0002939281762572806, "cadastro_atualizacao": 4.8110570430452316e-05, "seguranca_fraude": 0.004455373139921412, "sem_correspondencia": 0.007014622136844446}, "confidence": 0.76370505886397, "input_tokens": 572, "latency_ms": 148.94647799999916} +{"id": "g0095-plano_nova_linha-emocional-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.001458282712073952, "vas_consulta": 0.0010039682496968685, "suporte_configuracao": 0.0032303685798916655, "portabilidade": 0.002618161166030127, "bonus_nao_recebido": 0.0004009872192384503, "suporte_sem_sinal": 0.0006491215331690507, "plano_troca": 0.0004073247673242028, "plano_nova_linha": 0.9859881722390053, "internet_consumo": 0.001170413380888824, "roaming_pacote": 0.00031967262854871683, "troca_numero": 0.00038437251140004206, "sem_correspondencia": 0.0023691550127327224}, "confidence": 0.9847143697152787, "input_tokens": 537, "latency_ms": 141.07981399999403} +{"id": "g0095-plano_nova_linha-emocional-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.7990025393196942, "plano_consulta": 0.005490807445039544, "plano_troca": 0.15483111539291647, "sem_correspondencia": 0.040675537842349806}, "confidence": 0.7320033857595923, "input_tokens": 329, "latency_ms": 76.59865299999069} +{"id": "g0095-plano_nova_linha-emocional-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 131, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.001640766366150833, "vas_contratacao": 0.0020895713912242775, "recarga_nao_creditada": 0.0004678851293901055, "portabilidade": 0.0004227324490349518, "conta_debito_automatico_digital": 0.00042609917898917227, "recarga_realizar": 0.0003816513484185397, "atendimento_humano": 0.0022138108409106836, "fidelidade_resgate": 0.00019392975415326202, "beneficios_consulta": 0.00044697587521216084, "plano_nova_linha": 0.9888945056766483, "roaming_cobranca": 0.0001921119870009004, "negociacao_divida": 0.00014172651870835926, "plano_consulta": 0.00012174752016827061, "desconto_retencao": 0.001967738898767085, "reclamacao_atendimento": 6.90451181344682e-05, "sem_correspondencia": 0.0003297019470887399}, "confidence": 0.9881541393884247, "input_tokens": 660, "latency_ms": 177.23444099999597} +{"id": "g0095-plano_nova_linha-emocional-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9769723629677612, "plano_troca": 0.008318184537992775, "plano_consulta": 0.0033157672488015257, "sem_correspondencia": 0.011393685245444462}, "confidence": 0.969296483957015, "input_tokens": 332, "latency_ms": 77.3787170000162} +{"id": "g0095-plano_nova_linha-emocional-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_consulta": 0.006288254571502168, "plano_troca": 0.528564216455304, "plano_nova_linha": 0.4245473982181113, "sem_correspondencia": 0.040600130755082516}, "confidence": 0.37141895527373875, "input_tokens": 334, "latency_ms": 78.13086400000202} +{"id": "g0095-plano_nova_linha-emocional-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_divida": 0.0007476772198444009, "plano_consulta": 0.0004603020995974274, "plano_troca": 0.006156219581626418, "cadastro_atualizacao": 0.00037474473231634856, "plano_nova_linha": 0.9878720006554289, "recarga_saldo": 0.00035414502292020457, "desconto_retencao": 0.00013108678767734678, "sem_correspondencia": 0.0039038239005890086}, "confidence": 0.9861394293204899, "input_tokens": 443, "latency_ms": 104.00209299999119} +{"id": "g0095-plano_nova_linha-emocional-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.0010311001697878497, "recarga_saldo": 0.0007841380419840633, "bonus_nao_recebido": 0.000631479955297645, "plano_nova_linha": 0.9900852883180424, "suporte_sem_sinal": 0.0011363295634137704, "plano_consulta": 0.00017156182193883043, "plano_troca": 0.004012870730472885, "sem_correspondencia": 0.002147231399062612}, "confidence": 0.9886689009349056, "input_tokens": 448, "latency_ms": 104.89881999998829} +{"id": "g0095-plano_nova_linha-emocional-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"cadastro_atualizacao": 0.0008085344769579084, "bonus_nao_recebido": 0.00039034873370368407, "negociacao_divida": 0.0007480431903839245, "plano_consulta": 0.0005394745019638925, "plano_nova_linha": 0.9880747540845191, "suporte_chip_esim": 0.00017194445474276305, "conta_pagamento_confirmacao": 0.00013641092195393914, "roaming_duvida": 7.778941177864217e-05, "reclamacao_atendimento": 0.0029286656204783722, "conta_contestacao": 8.570866681521119e-05, "vas_cancelamento": 0.0009770456690096315, "fidelidade_resgate": 6.96548074545016e-05, "plano_troca": 0.004692698165774426, "marketplace_compra": 3.28479228925665e-05, "conta_explicacao": 0.0001233595230914655, "sem_correspondencia": 0.0001427198484800043}, "confidence": 0.9872797376901539, "input_tokens": 701, "latency_ms": 182.8689200000042} +{"id": "g0095-plano_nova_linha-emocional-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 0.0017756898955257057, "plano_troca": 0.0007570747404943558, "cancelamento_linha": 0.0003191859948905801, "conta_segunda_via": 0.0004001931837260998, "internet_problema_conexao": 0.0012256402851915065, "plano_consulta": 0.000874302365408744, "plano_nova_linha": 0.9595809663963425, "conta_explicacao": 0.00028960786517987825, "portabilidade": 0.03388827140089841, "beneficios_consulta": 0.00011275357481281724, "conta_contestacao": 0.00010119529806955792, "roaming_pacote": 0.00012042065185872115, "fidelidade_resgate": 7.07267323134936e-05, "vas_consulta": 0.00011514521853009105, "conta_debito_automatico_digital": 8.515949708291715e-05, "sem_correspondencia": 0.00028366689967482543}, "confidence": 0.9568863641560988, "input_tokens": 650, "latency_ms": 175.6608080000035} +{"id": "g0095-plano_nova_linha-emocional-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.970783237089703, "plano_troca": 0.007513852964186676, "plano_consulta": 0.004499124558735137, "sem_correspondencia": 0.017203785387375155}, "confidence": 0.9610443161196041, "input_tokens": 333, "latency_ms": 77.77168999999162} +{"id": "g0097-plano_nova_linha-indireto_multiplo-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 176, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 0.0009518433217502964, "marketplace_compra": 0.00015188850435997157, "atendimento_humano": 6.91430497199211e-05, "seguranca_perda_roubo": 0.0004766190944259866, "cadastro_atualizacao": 0.10592455267315119, "plano_troca": 0.00039822332323072665, "negociacao_religacao": 0.0008764728317034927, "recarga_realizar": 0.00027750351777073586, "plano_consulta": 0.04152504001756115, "vas_contratacao": 0.0020842459651298135, "plano_nova_linha": 0.4679355835183003, "recarga_saldo": 0.0059025340542631435, "parceiros_ofertas": 0.000665868401384589, "conta_debito_automatico_digital": 0.002666393774556295, "beneficios_consulta": 0.3695105554271928, "sem_correspondencia": 0.0005835325254998149}, "confidence": 0.4324646224195202, "input_tokens": 675, "latency_ms": 180.5563389999918} +{"id": "g0097-plano_nova_linha-indireto_multiplo-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0009696334867589588, "negociacao_religacao": 0.0011959612330733045, "vas_consulta": 0.000831640246661695, "recarga_realizar": 0.002999776702317072, "recarga_nao_creditada": 0.00046218276792601173, "plano_consulta": 0.0005118507763833804, "plano_nova_linha": 0.0019725750420440833, "suporte_chip_esim": 5.19428278649607e-05, "suporte_configuracao": 0.007709006528038186, "conta_contestacao": 0.00040948373445418663, "seguranca_fraude": 0.00020438047246208098, "plano_troca": 0.0005110591396959341, "marketplace_pedido": 0.0013024024956013688, "roaming_duvida": 0.7636558161296784, "conta_debito_automatico_digital": 0.003958499004069253, "sem_correspondencia": 0.2132537894129712}, "confidence": 0.7478995372049903, "input_tokens": 667, "latency_ms": 177.9165300000045} +{"id": "g0097-plano_nova_linha-indireto_multiplo-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_consulta", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 0.0022790883157370843, "plano_nova_linha": 0.5685189558613232, "vas_contratacao": 0.0005116805867991204, "suporte_chip_esim": 0.001905452158349426, "plano_troca": 0.21782515790071014, "internet_problema_conexao": 0.03500152948488673, "plano_consulta": 0.16200545461251709, "cancelamento_linha": 9.745280685674265e-05, "atendimento_humano": 0.0012898382354070554, "internet_consumo": 0.00011177143761139043, "desconto_retencao": 0.00014453474322653938, "conta_contestacao": 4.872651950850134e-05, "fidelidade_resgate": 4.0682567906477705e-05, "conta_explicacao": 0.00021877024293021083, "seguranca_perda_roubo": 7.606341509897e-05, "sem_correspondencia": 0.00992484111113159}, "confidence": 0.5397535529187445, "input_tokens": 662, "latency_ms": 178.3185719999949} +{"id": "g0097-plano_nova_linha-indireto_multiplo-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0012035229911689187, "plano_nova_linha": 0.980733279252066, "plano_troca": 0.009107838994882973, "sem_correspondencia": 0.008955358761882111}, "confidence": 0.9743110390027546, "input_tokens": 322, "latency_ms": 77.06545899998218} +{"id": "g0097-plano_nova_linha-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.00302376457653335, "suporte_sem_sinal": 0.002100286169364815, "vas_cancelamento": 0.0006026497413283793, "portabilidade": 0.0012360947918084702, "conta_explicacao": 0.0009639494817876007, "conta_pagamento_confirmacao": 0.001803350656017333, "plano_troca": 0.0018314217836122911, "cancelamento_linha": 0.0031597795912040876, "conta_vencimento": 0.0035164621727023396, "plano_consulta": 0.014900583163135642, "internet_consumo": 0.001396068673783161, "sem_correspondencia": 0.9654655891987225}, "confidence": 0.9623260973076971, "input_tokens": 538, "latency_ms": 142.34985600000982} +{"id": "g0097-plano_nova_linha-indireto_multiplo-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0033652937990094347, "plano_troca": 0.023119766178547524, "plano_nova_linha": 0.9545561370694032, "sem_correspondencia": 0.01895880295303989}, "confidence": 0.9394081827592043, "input_tokens": 324, "latency_ms": 76.92901100000427} +{"id": "g0097-plano_nova_linha-indireto_multiplo-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0006650294547195893, "plano_troca": 0.0065567109738972375, "conta_contestacao": 0.0007518944235578865, "desconto_retencao": 0.00037459029470553076, "fidelidade_resgate": 0.00034940837219134903, "plano_nova_linha": 0.9880642946112125, "marketplace_pedido": 8.46120850585314e-05, "sem_correspondencia": 0.0031534597846574644}, "confidence": 0.9863591938413856, "input_tokens": 432, "latency_ms": 102.80968799997936} +{"id": "g0097-plano_nova_linha-indireto_multiplo-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.0029028782187054156, "plano_nova_linha": 0.9820668120802708, "plano_consulta": 0.0014620941490870063, "bonus_nao_recebido": 0.0010571903407697876, "conta_segunda_via": 0.0006390014846639363, "plano_troca": 0.003783542116917881, "marketplace_pedido": 0.0001069819441211194, "sem_correspondencia": 0.007981499665464131}, "confidence": 0.979504928091738, "input_tokens": 453, "latency_ms": 110.79458900002237} +{"id": "g0097-plano_nova_linha-indireto_multiplo-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 126, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.0024280449476964195, "desconto_retencao": 0.0003054002827431869, "internet_problema_conexao": 0.006442643097140614, "beneficios_consulta": 0.000892317231060573, "internet_pacote_adicional": 0.7859500474895913, "conta_segunda_via": 0.00034643534344113846, "plano_consulta": 0.002995125960467681, "fidelidade_pontos": 0.00013265053298628732, "plano_nova_linha": 0.19912336631772795, "conta_debito_automatico_digital": 0.00012059852035536593, "negociacao_religacao": 0.00016296389047549932, "plano_troca": 0.0005669093239213356, "recarga_saldo": 9.107213553453479e-05, "seguranca_perda_roubo": 6.328955038996117e-05, "seguranca_fraude": 0.00012510435017168767, "sem_correspondencia": 0.00025403102629656214}, "confidence": 0.771680050655564, "input_tokens": 669, "latency_ms": 178.17114999999717} +{"id": "g0097-plano_nova_linha-indireto_multiplo-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 103, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 0.0009361696125885796, "plano_nova_linha": 0.9897798891464555, "vas_contratacao": 0.000795847346484412, "fidelidade_resgate": 0.00048337078045821563, "recarga_saldo": 0.00025043701695284787, "reclamacao_atendimento": 0.00014615079963559984, "roaming_duvida": 9.815114102831869e-05, "seguranca_perda_roubo": 8.617373048061208e-05, "vas_consulta": 0.0017542420479799777, "plano_troca": 0.0009520731750439607, "plano_consulta": 0.0015868915476643835, "suporte_chip_esim": 6.151632241528582e-05, "recarga_realizar": 2.4066578044844937e-05, "recarga_nao_creditada": 5.209318822821976e-05, "internet_pacote_adicional": 3.6417508188252466e-05, "sem_correspondencia": 0.002956510058350946}, "confidence": 0.9890985484228859, "input_tokens": 662, "latency_ms": 177.25085199998603} +{"id": "g0097-plano_nova_linha-indireto_multiplo-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.0075996305212764305, "internet_consumo": 0.0020817695696112542, "troca_numero": 0.0007860949125490494, "plano_consulta": 0.0035091122354421133, "vas_consulta": 0.002776420764851419, "portabilidade": 0.0010310313721095842, "recarga_saldo": 0.0007508445591469498, "roaming_duvida": 0.00017969728531909825, "atendimento_humano": 0.0018142752060573007, "plano_troca": 0.129569741720952, "beneficios_consulta": 0.009685389688221045, "bonus_nao_recebido": 0.08395410568160833, "marketplace_compra": 0.0035223174075474997, "plano_nova_linha": 0.7364055492756068, "negociacao_religacao": 0.0018165648757482275, "sem_correspondencia": 0.014517454923952905}, "confidence": 0.7188325858939806, "input_tokens": 632, "latency_ms": 169.42143400001441} +{"id": "g0097-plano_nova_linha-indireto_multiplo-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.0018633543668302558, "conta_contestacao": 0.0007031353905036688, "plano_nova_linha": 0.9934718972309985, "seguranca_perda_roubo": 0.0007012974389865174, "fidelidade_pontos": 0.0003033842014571481, "reclamacao_atendimento": 0.00019517303457880313, "plano_consulta": 0.0003302737416491263, "plano_troca": 0.00043990557017255553, "marketplace_pedido": 0.0004165200415704759, "conta_debito_automatico_digital": 0.0001121018548787794, "recarga_saldo": 0.00034285864952429896, "sem_correspondencia": 0.0011200984788497508}, "confidence": 0.9928784333429074, "input_tokens": 561, "latency_ms": 146.9164049999847} +{"id": "g0098-internet_pacote_adicional-curto_neutro-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.002275070344858958, "seguranca_perda_roubo": 0.00047093954254372454, "parceiros_ofertas": 0.0010484033307436615, "vas_cancelamento": 0.0004166197741566079, "roaming_duvida": 0.001196864381817888, "bonus_nao_recebido": 0.0006377641822440255, "conta_explicacao": 0.0011351326249895025, "internet_pacote_adicional": 0.981838735535081, "fidelidade_resgate": 0.000783124599322169, "beneficios_consulta": 0.00034165457044945367, "internet_consumo": 0.004641355707564523, "negociacao_divida": 0.0005188282837759264, "internet_problema_conexao": 0.00012632988673510342, "roaming_pacote": 0.00010947985750681013, "cancelamento_linha": 3.5226711853193265e-05, "sem_correspondencia": 0.004424470666357382}, "confidence": 0.9806279845707532, "input_tokens": 624, "latency_ms": 165.8611710000173} +{"id": "g0098-internet_pacote_adicional-curto_neutro-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.004380067202873487, "internet_pacote_adicional": 0.8814472193221372, "suporte_chip_esim": 0.0007646833548772453, "conta_contestacao": 0.0007622362397593261, "suporte_configuracao": 0.000433648987820572, "bonus_nao_recebido": 0.0025096900880065493, "fidelidade_resgate": 0.00038060942961983, "vas_cancelamento": 0.00011112943269823915, "internet_problema_conexao": 0.007420282153460572, "desconto_retencao": 3.716885583335559e-05, "marketplace_compra": 7.12572595465853e-05, "negociacao_divida": 0.00014900345716377833, "internet_consumo": 0.08976720746772932, "seguranca_fraude": 0.0002663843717325815, "plano_troca": 9.646164982821015e-05, "sem_correspondencia": 0.011402950726913209}, "confidence": 0.8735437006102795, "input_tokens": 663, "latency_ms": 178.73329700000795} +{"id": "g0098-internet_pacote_adicional-curto_neutro-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.004806084055869608, "internet_pacote_adicional": 0.9611005767409483, "bonus_nao_recebido": 0.00520135340933096, "sem_correspondencia": 0.028891985793851185}, "confidence": 0.9481341023212644, "input_tokens": 310, "latency_ms": 75.69822100001034} +{"id": "g0098-internet_pacote_adicional-curto_neutro-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.0012014590409880682, "fidelidade_pontos": 0.00018051342162339062, "conta_explicacao": 0.0004114793191287424, "portabilidade": 0.00029559666249964257, "vas_cancelamento": 0.00039857988674284656, "bonus_nao_recebido": 0.0005589280639642326, "vas_consulta": 0.0009998313700403524, "roaming_pacote": 0.00012955478661608926, "internet_consumo": 0.000662366266242605, "internet_pacote_adicional": 0.9932893331492133, "internet_problema_conexao": 0.00014248472126345235, "sem_correspondencia": 0.0017298733116773322}, "confidence": 0.9926792725264145, "input_tokens": 529, "latency_ms": 142.0179940000139} +{"id": "g0098-internet_pacote_adicional-curto_neutro-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.003165600777295183, "internet_problema_conexao": 0.14441493406055775, "internet_consumo": 0.0007822483567583219, "conta_segunda_via": 0.00010127342547957035, "roaming_pacote": 0.0014085930171421363, "bonus_nao_recebido": 0.0004271821101525774, "internet_pacote_adicional": 0.8234280556900895, "sem_correspondencia": 0.026272112562525}, "confidence": 0.7982034922172451, "input_tokens": 426, "latency_ms": 101.53249599997594} +{"id": "g0098-internet_pacote_adicional-curto_neutro-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_problema_conexao": 0.0018274382813634343, "roaming_duvida": 0.0007665627103205432, "vas_cancelamento": 0.00010769271554897756, "roaming_pacote": 0.00027470154568906996, "recarga_saldo": 0.0002048206521337817, "internet_consumo": 0.0006927344847165907, "conta_vencimento": 0.00046117138692277406, "suporte_chip_esim": 0.00018145567602901702, "bonus_nao_recebido": 0.002524114475880414, "plano_consulta": 0.8280638911366834, "internet_pacote_adicional": 0.02015870516178486, "sem_correspondencia": 0.14473671177292713}, "confidence": 0.8124333357854728, "input_tokens": 526, "latency_ms": 139.459875} +{"id": "g0098-internet_pacote_adicional-curto_neutro-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_pacote_adicional": 0.38264663915243596, "roaming_pacote": 0.0014658114244187983, "roaming_cobranca": 0.001701013274786436, "suporte_sem_sinal": 0.0016582960132996431, "bonus_nao_recebido": 0.0021164557031555474, "internet_problema_conexao": 0.5056298656823685, "internet_consumo": 0.06985676651060516, "sem_correspondencia": 0.034925152238929974}, "confidence": 0.43500556077984964, "input_tokens": 412, "latency_ms": 103.2891119999988} +{"id": "g0098-internet_pacote_adicional-curto_neutro-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.0007111747045206002, "atendimento_humano": 0.0001382106358690401, "negociacao_religacao": 0.0001805913656127956, "roaming_cobranca": 0.00018080953457911953, "suporte_chip_esim": 0.00016120934669450673, "negociacao_divida": 0.00019792058387736034, "seguranca_fraude": 0.00010772245090822208, "vas_cancelamento": 0.0002526281755026762, "roaming_pacote": 0.01411203258689632, "internet_consumo": 0.013121729685868316, "internet_problema_conexao": 0.0020820847310902947, "portabilidade": 0.0008486580849693362, "internet_pacote_adicional": 0.9666646537618317, "suporte_configuracao": 0.00023451348123388905, "bonus_nao_recebido": 6.55920027913353e-05, "sem_correspondencia": 0.0009404688677544923}, "confidence": 0.9644422973459538, "input_tokens": 636, "latency_ms": 169.7899239999856} +{"id": "g0098-internet_pacote_adicional-curto_neutro-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.009092418370954394, "roaming_pacote": 0.005346370367592524, "internet_pacote_adicional": 0.06741116981271633, "sem_correspondencia": 0.9181500414487368}, "confidence": 0.890866721931649, "input_tokens": 309, "latency_ms": 75.1272800000038} +{"id": "g0098-internet_pacote_adicional-curto_neutro-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.0009127778909809964, "internet_consumo": 0.0002874347792920553, "vas_cancelamento": 0.0005796024150933505, "recarga_nao_creditada": 0.00023502872873280348, "reclamacao_atendimento": 0.0005326225315943961, "plano_consulta": 0.0012231167362720138, "roaming_duvida": 0.0008968235568127328, "internet_pacote_adicional": 0.992119801803979, "roaming_pacote": 0.0005612558431285986, "internet_problema_conexao": 0.00014160096028323626, "bonus_nao_recebido": 0.00031365432763124995, "sem_correspondencia": 0.0021962804261995055}, "confidence": 0.9914034201497954, "input_tokens": 533, "latency_ms": 141.879093} +{"id": "g0098-internet_pacote_adicional-curto_neutro-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.005027736993477373, "negociacao_divida": 0.0006537573547202896, "internet_consumo": 0.0020392865268429347, "troca_numero": 0.0005539444660618187, "cancelamento_linha": 0.0009836787817231814, "internet_pacote_adicional": 0.4820365845104763, "recarga_saldo": 0.0021114185142861314, "bonus_nao_recebido": 0.0002198148725828439, "beneficios_consulta": 0.0005828326231850291, "negociacao_religacao": 0.0003034848553005584, "marketplace_compra": 0.019749286303878733, "roaming_pacote": 0.0006412987450031238, "plano_troca": 0.001046565032344021, "parceiros_ofertas": 0.0003291072006615017, "internet_problema_conexao": 0.0027213458071191497, "sem_correspondencia": 0.48099985741233714}, "confidence": 0.44750569014450803, "input_tokens": 617, "latency_ms": 163.9716050000004} +{"id": "g0098-internet_pacote_adicional-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_consumo": 0.036515081937466096, "conta_contestacao": 0.0031047238765145374, "beneficios_consulta": 0.012299304194803361, "bonus_nao_recebido": 0.0006434376552512105, "vas_contratacao": 0.7540384689801183, "recarga_saldo": 0.001378176092610348, "roaming_pacote": 0.06265942664264695, "conta_vencimento": 0.00241086603932096, "internet_problema_conexao": 0.0033850290386415742, "cadastro_atualizacao": 0.002749397652327055, "marketplace_compra": 0.011473038521882984, "sem_correspondencia": 0.10934304936841668}, "confidence": 0.7316783297964925, "input_tokens": 524, "latency_ms": 139.71343900001898} +{"id": "g0102-internet_pacote_adicional-emocional-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.0006314545189501501, "internet_pacote_adicional": 0.9936871258738772, "conta_debito_automatico_digital": 0.0008370788053300857, "internet_consumo": 0.002925694647119831, "bonus_nao_recebido": 0.0004938400084057269, "roaming_cobranca": 0.0002131383643474407, "conta_contestacao": 8.32428868138516e-05, "parceiros_ofertas": 9.6404345522959e-05, "seguranca_perda_roubo": 5.65378551880268e-05, "internet_problema_conexao": 9.067783858823263e-05, "roaming_pacote": 5.758284990720631e-05, "sem_correspondencia": 0.0008272220059494457}, "confidence": 0.9931132282260478, "input_tokens": 546, "latency_ms": 142.62663799999586} +{"id": "g0102-internet_pacote_adicional-emocional-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.0010043542846568212, "fidelidade_resgate": 0.0001489146642870046, "vas_consulta": 0.00059991696514048, "roaming_pacote": 0.000267208225972936, "conta_vencimento": 0.00022334154006051663, "negociacao_divida": 7.330720757023733e-05, "conta_segunda_via": 7.329441493677505e-05, "internet_problema_conexao": 0.26058889896967036, "bonus_nao_recebido": 0.00027143659258362763, "recarga_saldo": 7.294672580700162e-05, "internet_consumo": 0.0007754730058483257, "vas_contratacao": 0.00030639460061564216, "internet_pacote_adicional": 0.7339218205026179, "cadastro_atualizacao": 0.00022314822422997945, "conta_debito_automatico_digital": 7.476311526131192e-05, "sem_correspondencia": 0.001374780960741112}, "confidence": 0.7161832752027922, "input_tokens": 667, "latency_ms": 178.0257009999957} +{"id": "g0102-internet_pacote_adicional-emocional-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.000987956312677984, "vas_cancelamento": 0.00040751878354039196, "roaming_pacote": 0.001668129807668376, "internet_pacote_adicional": 0.9920222864410014, "bonus_nao_recebido": 0.000610653572160015, "internet_problema_conexao": 0.0002831741020938991, "beneficios_consulta": 0.00011193233837516816, "sem_correspondencia": 0.003908348642482731}, "confidence": 0.9908826130754301, "input_tokens": 434, "latency_ms": 103.89717000001042} +{"id": "g0102-internet_pacote_adicional-emocional-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0008754376426294081, "plano_nova_linha": 0.0012318505673488247, "portabilidade": 0.00042318745653869194, "conta_explicacao": 0.00013576556309917998, "negociacao_religacao": 0.0005350708110397716, "roaming_cobranca": 0.000264683811990235, "internet_consumo": 0.004017400401572567, "cadastro_atualizacao": 0.0005279763386233905, "marketplace_pedido": 0.0016887445777681958, "conta_debito_automatico_digital": 0.0007053386681682145, "internet_pacote_adicional": 0.9883888136187576, "seguranca_perda_roubo": 0.0006008950246842217, "parceiros_ofertas": 7.201568889867517e-05, "bonus_nao_recebido": 0.00013060643468245644, "internet_problema_conexao": 8.497304535935402e-05, "sem_correspondencia": 0.0003172403488391219}, "confidence": 0.9876147345266748, "input_tokens": 654, "latency_ms": 175.73437699999772} +{"id": "g0102-internet_pacote_adicional-emocional-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.8932825561935799, "internet_consumo": 0.015247411056531077, "vas_consulta": 0.015628990103193328, "bonus_nao_recebido": 0.0021206203189530915, "plano_nova_linha": 0.04653562781524291, "internet_problema_conexao": 0.002866550271013497, "roaming_pacote": 0.00028179748290486966, "sem_correspondencia": 0.02403644675858144}, "confidence": 0.8780372070783767, "input_tokens": 427, "latency_ms": 103.10302799999249} +{"id": "g0102-internet_pacote_adicional-emocional-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 105, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.0019201177646108389, "internet_pacote_adicional": 0.9819360284934691, "troca_numero": 0.0009741402780140509, "roaming_pacote": 0.000603125964268338, "conta_explicacao": 0.000304910891826569, "bonus_nao_recebido": 0.00029826036439880346, "internet_problema_conexao": 0.010874380546062563, "sem_correspondencia": 0.003089035697349597}, "confidence": 0.9793554611353935, "input_tokens": 420, "latency_ms": 102.22090499999581} +{"id": "g0102-internet_pacote_adicional-emocional-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.0012119210186584386, "bonus_nao_recebido": 0.0005390269656504837, "internet_problema_conexao": 0.0029543580250228837, "desconto_retencao": 0.000665676747215282, "roaming_pacote": 0.0004061148115183744, "internet_consumo": 0.0014365535114524532, "internet_pacote_adicional": 0.9851390671925309, "sem_correspondencia": 0.0076472817279513395}, "confidence": 0.9830160767914639, "input_tokens": 441, "latency_ms": 104.28423999999836} +{"id": "g0102-internet_pacote_adicional-emocional-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.004377249380479204, "troca_numero": 0.00018449736620430513, "internet_pacote_adicional": 0.5117359828990397, "bonus_nao_recebido": 0.00021342125421119744, "internet_problema_conexao": 0.29032641388451835, "internet_consumo": 0.17667632682742837, "roaming_pacote": 0.00019613344622566203, "sem_correspondencia": 0.016289974941893215}, "confidence": 0.4419839804560453, "input_tokens": 417, "latency_ms": 102.71265200000812} +{"id": "g0102-internet_pacote_adicional-emocional-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.005985391688402587, "internet_pacote_adicional": 0.9470256734512578, "bonus_nao_recebido": 0.002867900321090265, "sem_correspondencia": 0.04412103453924935}, "confidence": 0.9293675646016774, "input_tokens": 328, "latency_ms": 78.55548699998849} +{"id": "g0102-internet_pacote_adicional-emocional-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.027003082083305836, "troca_numero": 0.0006199062865691864, "bonus_nao_recebido": 0.001626506691257036, "desconto_retencao": 0.00023885013432485796, "internet_pacote_adicional": 0.9623994471820391, "roaming_cobranca": 0.0007625984766235391, "marketplace_pedido": 6.545910500937592e-05, "roaming_pacote": 6.812326242572149e-05, "parceiros_ofertas": 0.00026336281508326656, "suporte_configuracao": 5.03254512930931e-05, "internet_consumo": 0.0034348741930052148, "sem_correspondencia": 0.003467464319063951}, "confidence": 0.9589812151076792, "input_tokens": 526, "latency_ms": 139.72573800000987} +{"id": "g0102-internet_pacote_adicional-emocional-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9806879085280739, "internet_problema_conexao": 0.0029590493804378115, "marketplace_pedido": 0.0009702201036347326, "bonus_nao_recebido": 0.00119948753283781, "fidelidade_resgate": 0.002896974532532329, "suporte_sem_sinal": 0.000782658806710114, "seguranca_perda_roubo": 0.000534541958900879, "cancelamento_linha": 0.0014370841565041453, "roaming_pacote": 0.0017898195482647552, "internet_consumo": 0.000964741814178522, "atendimento_humano": 0.004185363363428172, "conta_debito_automatico_digital": 0.0001328617269949744, "conta_vencimento": 6.252119927219749e-05, "conta_contestacao": 0.0001841487822164363, "reclamacao_atendimento": 8.425311182641786e-05, "sem_correspondencia": 0.001128365454186841}, "confidence": 0.9794004357632791, "input_tokens": 654, "latency_ms": 174.82524700000113} +{"id": "g0102-internet_pacote_adicional-emocional-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.004021397035722655, "bonus_nao_recebido": 0.00306773175228013, "internet_pacote_adicional": 0.9780292882099652, "sem_correspondencia": 0.014881583002032057}, "confidence": 0.9707057176132868, "input_tokens": 325, "latency_ms": 77.39379800000279} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.058328462144810606, "internet_pacote_adicional": 0.8455207858800935, "bonus_nao_recebido": 0.0065192479717628956, "sem_correspondencia": 0.08963150400333308}, "confidence": 0.794027714506791, "input_tokens": 322, "latency_ms": 77.69968400000948} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.02421968325031287, "internet_problema_conexao": 0.011067866294892483, "internet_pacote_adicional": 0.9551094349281039, "atendimento_humano": 0.002245245625669114, "conta_contestacao": 0.0037361691603376617, "roaming_pacote": 0.0004686006969194992, "cadastro_atualizacao": 0.0001479302153949338, "negociacao_divida": 0.00019904914395495229, "plano_consulta": 0.001804836056172104, "seguranca_perda_roubo": 5.5876083413270606e-05, "bonus_nao_recebido": 0.00010150586068989968, "sem_correspondencia": 0.0008438026841394787}, "confidence": 0.9510284744670223, "input_tokens": 540, "latency_ms": 141.875481999989} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0052989231636361425, "internet_pacote_adicional": 0.9449965124687493, "bonus_nao_recebido": 0.0024501410886175598, "sem_correspondencia": 0.0472544232789971}, "confidence": 0.9266620166249989, "input_tokens": 321, "latency_ms": 77.82456900000057} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.0006437106079149966, "fidelidade_resgate": 0.0007558365319476672, "internet_problema_conexao": 0.02020798306147572, "internet_consumo": 0.026463472343416332, "roaming_pacote": 0.003467065313474663, "internet_pacote_adicional": 0.8716331677732654, "cadastro_atualizacao": 0.005943076926292392, "sem_correspondencia": 0.07088568744221291}, "confidence": 0.8532950488837319, "input_tokens": 441, "latency_ms": 105.68551700001194} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.007505410804988183, "internet_pacote_adicional": 0.24978218247951625, "roaming_pacote": 0.005923612926943992, "sem_correspondencia": 0.7367887937885516}, "confidence": 0.6490517250514021, "input_tokens": 314, "latency_ms": 78.0458680000038} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos", "fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.01769988432826139, "reclamacao_atendimento": 0.0020851254242831283, "cancelamento_linha": 0.002434724261070688, "vas_cancelamento": 0.001543831176633495, "roaming_pacote": 0.0017927474910460137, "vas_contratacao": 0.006853712267794121, "internet_pacote_adicional": 0.7430331956794939, "internet_problema_conexao": 0.001942376758177976, "recarga_realizar": 0.003121135897228951, "recarga_saldo": 0.15769470217486553, "bonus_nao_recebido": 0.0013713523763277424, "sem_correspondencia": 0.06042721216481698}, "confidence": 0.7196725771049024, "input_tokens": 542, "latency_ms": 142.92119099999923} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.777713449643198, "roaming_pacote": 0.002671050181105956, "portabilidade": 0.004269867033522216, "plano_troca": 0.007702358439979309, "bonus_nao_recebido": 0.0019679064468049426, "internet_consumo": 0.042667267291617496, "internet_problema_conexao": 0.030740814901627916, "sem_correspondencia": 0.1322672860621442}, "confidence": 0.7459582281636546, "input_tokens": 419, "latency_ms": 102.55026999999473} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.002898392830092565, "bonus_nao_recebido": 0.0007914906022097458, "internet_pacote_adicional": 0.6828343947343949, "troca_numero": 0.002581081929270507, "roaming_pacote": 0.0017569434079156268, "internet_consumo": 0.12599699123137106, "cancelamento_linha": 0.007231164476578798, "sem_correspondencia": 0.17590954078816667}, "confidence": 0.6375250225535941, "input_tokens": 412, "latency_ms": 105.1353889999973} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.09563904118297453, "bonus_nao_recebido": 0.0034995943839379517, "portabilidade": 0.013637081187413209, "atendimento_humano": 0.0017697505417635215, "internet_pacote_adicional": 0.8615003698254234, "roaming_pacote": 0.0006188829146946515, "internet_consumo": 0.008748072620635804, "sem_correspondencia": 0.014587207343156836}, "confidence": 0.8417147083719128, "input_tokens": 409, "latency_ms": 105.1405940000052} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.015575165531098719, "internet_pacote_adicional": 0.03554583310756906, "roaming_pacote": 0.015215905300345585, "sem_correspondencia": 0.9336630960609866}, "confidence": 0.9115507947479822, "input_tokens": 322, "latency_ms": 77.93444300000374} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.002219091745671642, "roaming_pacote": 0.0010653280665373413, "bonus_nao_recebido": 0.0004415196685475945, "internet_consumo": 0.0015363182829904634, "internet_problema_conexao": 0.014057859433319912, "internet_pacote_adicional": 0.9520377970610364, "seguranca_perda_roubo": 0.00018568145755513182, "sem_correspondencia": 0.028456404284341395}, "confidence": 0.9451860537840419, "input_tokens": 437, "latency_ms": 103.58120499998336} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.29529249501585103, "bonus_nao_recebido": 0.006718164554654084, "roaming_pacote": 0.008531858362072145, "sem_correspondencia": 0.6894574820674227}, "confidence": 0.5859433094232304, "input_tokens": 318, "latency_ms": 77.09661900000242} +{"id": "g0105-internet_consumo-curto_neutro-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"vas_consulta": 0.00026178736670426773, "vas_contratacao": 9.884855055779574e-05, "recarga_saldo": 0.00012723503110489222, "internet_problema_conexao": 0.0001741798866577061, "suporte_sem_sinal": 0.00017257192633347306, "atendimento_humano": 0.00011371302175372324, "conta_contestacao": 6.12609081622293e-05, "plano_consulta": 0.0004556409516628252, "internet_pacote_adicional": 0.0004094846063545309, "parceiros_ofertas": 0.00011639011102012625, "conta_segunda_via": 0.00045826698643674466, "fidelidade_resgate": 0.0004360005269249319, "internet_consumo": 0.9964947992367007, "conta_vencimento": 0.0003464965256138863, "negociacao_divida": 4.794915059484968e-05, "sem_correspondencia": 0.00022537521341736873}, "confidence": 0.9962611191858141, "input_tokens": 619, "latency_ms": 164.40340700000888} +{"id": "g0105-internet_consumo-curto_neutro-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"beneficios_consulta": 0.0010720024842962902, "plano_nova_linha": 0.0006846752742166798, "plano_troca": 0.0008864070890075228, "negociacao_divida": 0.0009530641969674908, "internet_consumo": 0.9917986748580768, "plano_consulta": 0.0007887876306163916, "seguranca_perda_roubo": 0.00016050107772734535, "internet_pacote_adicional": 0.00016755495198766634, "cancelamento_linha": 0.0007363097573539647, "internet_problema_conexao": 0.0011618579440862925, "reclamacao_atendimento": 0.00028159147055581164, "roaming_pacote": 0.00013871518735852925, "marketplace_compra": 0.00010746284775537315, "recarga_saldo": 0.0005877725737244361, "vas_consulta": 0.00023542953574752368, "sem_correspondencia": 0.00023919312052179915}, "confidence": 0.991251919848615, "input_tokens": 624, "latency_ms": 165.18906199999606} +{"id": "g0105-internet_consumo-curto_neutro-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0058410900826153835, "atendimento_humano": 0.0006195241653176847, "internet_pacote_adicional": 0.0003416642115152373, "seguranca_fraude": 0.0004197054405713167, "plano_consulta": 0.026950648632916716, "internet_problema_conexao": 0.00045477939552525094, "internet_consumo": 0.9612194035455932, "sem_correspondencia": 0.0041531845259451545}, "confidence": 0.9556793183378207, "input_tokens": 407, "latency_ms": 104.6587629999749} +{"id": "g0105-internet_consumo-curto_neutro-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.005839738511946375, "recarga_saldo": 0.0008842225582436936, "internet_consumo": 0.9823138392558995, "sem_correspondencia": 0.010962199673910485}, "confidence": 0.9764184523411993, "input_tokens": 295, "latency_ms": 76.07267299999876} +{"id": "g0105-internet_consumo-curto_neutro-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.01824415112137274, "plano_consulta": 0.010466488400618042, "internet_consumo": 0.9248075100657939, "sem_correspondencia": 0.04648185041221525}, "confidence": 0.8997433467543922, "input_tokens": 298, "latency_ms": 76.11189800002194} +{"id": "g0105-internet_consumo-curto_neutro-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0014959709546850852, "internet_consumo": 0.9888297977888982, "recarga_saldo": 0.0031078401473191874, "sem_correspondencia": 0.006566391109097322}, "confidence": 0.9851063970518646, "input_tokens": 296, "latency_ms": 75.94076999998833} +{"id": "g0105-internet_consumo-curto_neutro-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"suporte_configuracao": 0.003885857639451796, "atendimento_humano": 0.0007650744199263091, "internet_problema_conexao": 0.015476875758633702, "plano_nova_linha": 0.0011396847079370722, "seguranca_fraude": 0.0004741262789533393, "reclamacao_atendimento": 0.0006795934908627691, "internet_consumo": 0.9632658923110577, "recarga_saldo": 0.0005878907222627178, "internet_pacote_adicional": 0.0014076267910152014, "suporte_chip_esim": 0.00015781127911137043, "plano_consulta": 0.011212021017111128, "seguranca_perda_roubo": 0.00019522043132139366, "fidelidade_pontos": 0.00011380495357205932, "marketplace_pedido": 0.00023177826894826473, "conta_explicacao": 0.0001020797917636164, "sem_correspondencia": 0.00030466213807136064}, "confidence": 0.9608169517984618, "input_tokens": 650, "latency_ms": 175.2959699999792} +{"id": "g0105-internet_consumo-curto_neutro-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0015874289534202756, "internet_consumo": 0.9778561928437529, "internet_pacote_adicional": 0.003813133598562224, "internet_problema_conexao": 0.001872114333928001, "plano_consulta": 0.0009363518004548587, "suporte_configuracao": 0.00029968957276008053, "plano_nova_linha": 0.0001859698977038336, "sem_correspondencia": 0.01344911899941783}, "confidence": 0.9746927918214322, "input_tokens": 406, "latency_ms": 103.99398100000212} +{"id": "g0105-internet_consumo-curto_neutro-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.0012865231021521658, "atendimento_humano": 0.00026663492006060113, "troca_numero": 0.0017702131386872347, "internet_consumo": 0.9816648925448492, "recarga_saldo": 0.0005601644960888875, "beneficios_consulta": 5.555339205910407e-05, "plano_consulta": 0.006703901400205708, "parceiros_ofertas": 5.6943362867668686e-05, "internet_problema_conexao": 0.0016515660596755585, "seguranca_fraude": 0.0002901339021516166, "reclamacao_atendimento": 3.386221764645455e-05, "sem_correspondencia": 0.005659611463555876}, "confidence": 0.9799980645943809, "input_tokens": 507, "latency_ms": 121.9260009999914} +{"id": "g0105-internet_consumo-curto_neutro-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.004167682182055026, "plano_consulta": 0.005972098657509386, "portabilidade": 0.002152745767746985, "conta_contestacao": 0.0022503498494991702, "conta_vencimento": 0.0013679626769606175, "vas_consulta": 0.0005143821891432979, "marketplace_pedido": 0.0004688436782457981, "conta_segunda_via": 0.00018186386456369068, "roaming_pacote": 0.0009662407065713227, "negociacao_religacao": 0.0014960805360439994, "internet_pacote_adicional": 0.0015577129686770081, "recarga_saldo": 0.0019576519471528058, "troca_numero": 0.00183089774022695, "internet_consumo": 0.9691254096488665, "internet_problema_conexao": 0.0005004713320777664, "sem_correspondencia": 0.00548960625465964}, "confidence": 0.9670671036254579, "input_tokens": 605, "latency_ms": 162.05314700002305} +{"id": "g0105-internet_consumo-curto_neutro-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"conta_pagamento_confirmacao": 0.001488694134955097, "internet_pacote_adicional": 0.0011907565311675273, "plano_consulta": 0.003059098787865334, "internet_problema_conexao": 0.0009493298856950712, "recarga_saldo": 0.008667772759456413, "internet_consumo": 0.976511958028835, "roaming_cobranca": 0.0008143305962829856, "sem_correspondencia": 0.007318059275742488}, "confidence": 0.9731565234615259, "input_tokens": 406, "latency_ms": 102.97923400000286} +{"id": "g0105-internet_consumo-curto_neutro-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0011373669727875392, "recarga_saldo": 0.000381727402143239, "troca_numero": 0.0008353352164630494, "parceiros_ofertas": 0.00015588147418227268, "internet_consumo": 0.9931278441900465, "internet_problema_conexao": 0.00041695959893496955, "beneficios_consulta": 9.236482049927121e-05, "seguranca_fraude": 0.00012354911590439026, "conta_vencimento": 0.00027120411382987525, "conta_debito_automatico_digital": 4.407981593896544e-05, "internet_pacote_adicional": 0.0003663891025044438, "sem_correspondencia": 0.00304729817676552}, "confidence": 0.9925031027527779, "input_tokens": 503, "latency_ms": 121.9983539999987} +{"id": "g0106-internet_consumo-informal_abreviado-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"negociacao_religacao": 0.0013086392650353453, "recarga_saldo": 0.0003988978124926126, "plano_nova_linha": 0.0003462892540765525, "roaming_cobranca": 0.0012321468939300068, "conta_contestacao": 0.0006233872447054533, "troca_numero": 0.0008930470145641326, "internet_consumo": 0.9929077110294051, "marketplace_compra": 0.000324088911746686, "suporte_sem_sinal": 0.000525179036232843, "internet_pacote_adicional": 0.00016158266095521378, "internet_problema_conexao": 0.00017147417317294898, "suporte_configuracao": 0.0001667356952333028, "conta_explicacao": 0.0001529717173396822, "plano_consulta": 0.0002676125221773197, "conta_vencimento": 8.865794703851453e-05, "sem_correspondencia": 0.00043157882189421063}, "confidence": 0.992434891764699, "input_tokens": 604, "latency_ms": 163.31706700000836} +{"id": "g0106-internet_consumo-informal_abreviado-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.39367053769957466, "recarga_saldo": 0.005139337682633048, "internet_consumo": 0.5751997903286257, "sem_correspondencia": 0.025990334289166667}, "confidence": 0.4335997204381676, "input_tokens": 299, "latency_ms": 75.54104000001871} +{"id": "g0106-internet_consumo-informal_abreviado-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.0007053624275583546, "conta_vencimento": 0.00025282508884439455, "marketplace_pedido": 0.00022867848094717524, "negociacao_religacao": 0.00038619998010985243, "internet_problema_conexao": 0.0025104235495649247, "plano_consulta": 0.011408605924000696, "conta_debito_automatico_digital": 0.0002430606867632626, "recarga_saldo": 0.0005832252132548524, "internet_consumo": 0.9802216512968677, "parceiros_ofertas": 0.00015679653827507087, "internet_pacote_adicional": 9.810757319001546e-05, "sem_correspondencia": 0.003205063240623661}, "confidence": 0.9784236195965832, "input_tokens": 518, "latency_ms": 135.3065220000076} +{"id": "g0106-internet_consumo-informal_abreviado-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.0006600777451420985, "internet_problema_conexao": 0.0007145464557263171, "plano_consulta": 0.0022700401184949323, "internet_pacote_adicional": 0.0009199179179243271, "internet_consumo": 0.9929613456793428, "conta_vencimento": 0.0006111711490340563, "recarga_saldo": 9.420268392481442e-05, "sem_correspondencia": 0.0017686982504105933}, "confidence": 0.9919558236335345, "input_tokens": 404, "latency_ms": 104.53244499996117} +{"id": "g0106-internet_consumo-informal_abreviado-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"fidelidade_resgate": 0.004167482515093289, "bonus_nao_recebido": 0.0004242464656724609, "internet_pacote_adicional": 0.008383990066560197, "suporte_sem_sinal": 0.0003912410170572421, "plano_nova_linha": 0.0004563082716228093, "internet_problema_conexao": 0.0002742690785576235, "fidelidade_pontos": 0.0003599791379604568, "roaming_pacote": 0.00015261734025256047, "recarga_saldo": 0.001184052284028535, "plano_consulta": 0.6919561129731528, "internet_consumo": 0.09073277070834261, "sem_correspondencia": 0.20151693014169936}, "confidence": 0.6639521232434394, "input_tokens": 531, "latency_ms": 141.89948699998922} +{"id": "g0106-internet_consumo-informal_abreviado-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"atendimento_humano": 0.0006752045751909115, "plano_nova_linha": 0.00012802009885237776, "conta_contestacao": 0.00017679312801842725, "internet_problema_conexao": 0.0002932696167158395, "internet_pacote_adicional": 0.0004341218583794806, "plano_consulta": 0.0007943299544157757, "recarga_saldo": 0.00035878966422235554, "suporte_chip_esim": 0.00030352985296005564, "internet_consumo": 0.9959796153757671, "seguranca_perda_roubo": 0.0001629552232362724, "conta_pagamento_confirmacao": 9.408495525291213e-05, "conta_segunda_via": 0.00012281329162140957, "fidelidade_pontos": 4.8214098426290274e-05, "plano_troca": 0.00010680557596730063, "recarga_nao_creditada": 1.9811837345806666e-05, "sem_correspondencia": 0.0003016408936277005}, "confidence": 0.9957115897341517, "input_tokens": 638, "latency_ms": 169.55309299999044} +{"id": "g0106-internet_consumo-informal_abreviado-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0022670806407447245, "recarga_saldo": 0.0006622253479146097, "internet_consumo": 0.988549461324595, "sem_correspondencia": 0.008521232686745657}, "confidence": 0.9847326150994599, "input_tokens": 308, "latency_ms": 75.16326400002526} +{"id": "g0106-internet_consumo-informal_abreviado-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.0018438967486903567, "negociacao_religacao": 0.00027781284240464826, "parceiros_ofertas": 0.00035472367267898916, "seguranca_fraude": 0.00018698489877979477, "suporte_chip_esim": 0.0003625491754793731, "plano_consulta": 0.0686203195241928, "internet_problema_conexao": 0.00040491827345884513, "internet_consumo": 0.8062467999172352, "plano_nova_linha": 0.0008922762783606438, "recarga_saldo": 0.10884089746162659, "negociacao_divida": 0.00028933347225465434, "sem_correspondencia": 0.011679487734837853}, "confidence": 0.7886328726369842, "input_tokens": 523, "latency_ms": 140.2356149999946} +{"id": "g0106-internet_consumo-informal_abreviado-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.008767936118420281, "internet_consumo": 0.7489354618737133, "plano_consulta": 0.041726172379011064, "sem_correspondencia": 0.20057042962885527}, "confidence": 0.6652472824982844, "input_tokens": 298, "latency_ms": 75.47249899999997} +{"id": "g0106-internet_consumo-informal_abreviado-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"seguranca_fraude": 0.0018223624139503548, "internet_pacote_adicional": 0.0002234062778696959, "beneficios_consulta": 0.0005157095162580898, "recarga_saldo": 0.0009837688633912004, "internet_consumo": 0.6334965654543723, "roaming_cobranca": 0.0013584596598645881, "vas_cancelamento": 0.00021373353066822507, "internet_problema_conexao": 0.3583277897271949, "plano_nova_linha": 0.0009173670162206908, "suporte_configuracao": 0.00010300133581245431, "plano_consulta": 0.0013758537174716672, "seguranca_perda_roubo": 6.439981510914217e-05, "conta_vencimento": 4.1302444640324185e-05, "vas_consulta": 3.336159723606423e-05, "recarga_nao_creditada": 4.026441687531771e-05, "sem_correspondencia": 0.0004826542130650822}, "confidence": 0.6090630031513303, "input_tokens": 627, "latency_ms": 184.90807599999926} +{"id": "g0106-internet_consumo-informal_abreviado-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.002725339048285923, "recarga_saldo": 0.000860750818226079, "internet_consumo": 0.9906162374197324, "sem_correspondencia": 0.0057976727137556035}, "confidence": 0.9874883165596432, "input_tokens": 305, "latency_ms": 75.35551799998075} +{"id": "g0106-internet_consumo-informal_abreviado-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9878059384587312, "plano_consulta": 0.004469418585565053, "recarga_saldo": 0.0025066336749308637, "sem_correspondencia": 0.005218009280772893}, "confidence": 0.9837412512783086, "input_tokens": 296, "latency_ms": 75.9544780000283} +{"id": "g0108-internet_consumo-regionalismo-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9891169537534346, "plano_consulta": 0.0038480728590163955, "recarga_saldo": 0.0027679766841714566, "sem_correspondencia": 0.00426699670337748}, "confidence": 0.9854892716712461, "input_tokens": 300, "latency_ms": 76.1356780000142} +{"id": "g0108-internet_consumo-regionalismo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.010448090301416807, "plano_consulta": 0.019139047294759768, "marketplace_pedido": 0.0026801969202052264, "seguranca_fraude": 0.001195061611435381, "suporte_sem_sinal": 0.005924252523827553, "reclamacao_atendimento": 0.002593281682576466, "internet_pacote_adicional": 0.0013298174671959278, "suporte_configuracao": 0.0005304662247246539, "atendimento_humano": 0.012390682343968612, "conta_segunda_via": 0.0014277802196376276, "portabilidade": 0.000683442025811814, "conta_explicacao": 0.025868731193948582, "internet_problema_conexao": 0.31041090490792045, "suporte_chip_esim": 0.005747282892246286, "fidelidade_resgate": 0.0013308070411613933, "sem_correspondencia": 0.5983001553491635}, "confidence": 0.5715201657057744, "input_tokens": 661, "latency_ms": 177.81793200003904} +{"id": "g0108-internet_consumo-regionalismo-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_cobranca": 0.0004172785320156494, "cadastro_atualizacao": 0.0002364166682194483, "marketplace_compra": 0.00026491757201502875, "internet_consumo": 0.9967959335520735, "suporte_chip_esim": 0.00033013982287671665, "parceiros_ofertas": 5.3801409012064e-05, "beneficios_consulta": 5.183335593790872e-05, "plano_consulta": 0.0009934414145592427, "plano_nova_linha": 8.70625402215652e-05, "troca_numero": 2.268365375761189e-05, "internet_problema_conexao": 0.000503119945827921, "internet_pacote_adicional": 7.451855093619167e-05, "recarga_saldo": 7.509756396264412e-05, "conta_segunda_via": 3.2306453299648535e-05, "seguranca_fraude": 2.2008743216911798e-05, "sem_correspondencia": 3.9440222067811285e-05}, "confidence": 0.996582329122212, "input_tokens": 639, "latency_ms": 169.9536869999747} +{"id": "g0108-internet_consumo-regionalismo-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_segunda_via": 0.0021955485498162224, "internet_pacote_adicional": 0.0008844934824814464, "internet_problema_conexao": 0.0031857362841495786, "negociacao_religacao": 0.000632915531642304, "recarga_saldo": 0.9741773701067327, "marketplace_pedido": 0.0002200849137833482, "vas_cancelamento": 0.00010664872011562044, "plano_consulta": 0.0009179992029673175, "troca_numero": 0.0004439837846891301, "vas_contratacao": 4.490817403265685e-05, "roaming_pacote": 0.0003460177052847643, "sem_correspondencia": 0.01684429354430509}, "confidence": 0.9718298582982535, "input_tokens": 515, "latency_ms": 133.14125699997703} +{"id": "g0108-internet_consumo-regionalismo-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_pacote": 0.0022714578680301774, "internet_pacote_adicional": 0.002104425606335649, "internet_problema_conexao": 0.03860049737085325, "plano_consulta": 0.0007811842314361963, "recarga_saldo": 0.00023191870028479276, "fidelidade_resgate": 0.001655547808590232, "internet_consumo": 0.9496428809588424, "sem_correspondencia": 0.0047120874556273035}, "confidence": 0.9424490068101055, "input_tokens": 402, "latency_ms": 103.97064900001851} +{"id": "g0108-internet_consumo-regionalismo-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.6403806999607308, "internet_pacote_adicional": 0.004654429437612662, "suporte_chip_esim": 0.0019081675513182043, "fidelidade_resgate": 0.0014900936119295212, "recarga_saldo": 0.030642970342484414, "conta_debito_automatico_digital": 0.000854626119470675, "suporte_sem_sinal": 0.00020650221739608975, "seguranca_fraude": 0.00010358994985400242, "plano_consulta": 0.2571453981041245, "suporte_configuracao": 0.00020689370263500163, "internet_problema_conexao": 0.007528521241209333, "sem_correspondencia": 0.05487810776123503}, "confidence": 0.607688036320797, "input_tokens": 547, "latency_ms": 143.82866099998637} +{"id": "g0108-internet_consumo-regionalismo-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9852954682878857, "recarga_saldo": 0.005120868209959209, "plano_consulta": 0.0029008483994531426, "sem_correspondencia": 0.006682815102701952}, "confidence": 0.980393957717181, "input_tokens": 307, "latency_ms": 75.79034000002594} +{"id": "g0108-internet_consumo-regionalismo-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0012344152962600874, "roaming_duvida": 0.0004732604337464341, "internet_pacote_adicional": 0.0003809720214315417, "seguranca_perda_roubo": 0.0003792761809811517, "recarga_saldo": 0.0004814904326457531, "internet_problema_conexao": 0.002054172006164834, "internet_consumo": 0.9904643627151962, "sem_correspondencia": 0.004532050913573898}, "confidence": 0.9891021288173674, "input_tokens": 410, "latency_ms": 104.9702099999763} +{"id": "g0108-internet_consumo-regionalismo-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"marketplace_compra": 0.001386251421074148, "internet_pacote_adicional": 0.0008982112436609485, "internet_problema_conexao": 0.0004026277021550046, "recarga_saldo": 0.00027876388911446767, "reclamacao_atendimento": 0.0003440548234819154, "plano_consulta": 0.043365322744768245, "vas_contratacao": 0.00011721716499761824, "fidelidade_pontos": 0.00010817764364083126, "roaming_pacote": 0.0005373196739804144, "vas_consulta": 0.00018937088243483664, "roaming_duvida": 0.0007946285861138814, "cancelamento_linha": 0.009263095945410593, "internet_consumo": 0.9386530623000957, "conta_explicacao": 0.0015096300634406424, "suporte_chip_esim": 0.00018107882323477653, "sem_correspondencia": 0.001971187092395914}, "confidence": 0.9345632664534355, "input_tokens": 644, "latency_ms": 175.07144799998287} +{"id": "g0108-internet_consumo-regionalismo-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.0005269531161465852, "internet_problema_conexao": 0.0002809478574084314, "troca_numero": 0.00050070282297052, "conta_contestacao": 0.0002944718249571785, "bonus_nao_recebido": 0.0005234550276169204, "internet_consumo": 0.9946039346213659, "suporte_configuracao": 0.0001987724673686639, "conta_debito_automatico_digital": 0.00021230631668994892, "conta_vencimento": 0.00019781237610353794, "recarga_saldo": 6.909570060607126e-05, "portabilidade": 6.637078598392422e-05, "recarga_realizar": 5.705505282399407e-05, "plano_consulta": 0.0004589259584665312, "internet_pacote_adicional": 2.17698536916825e-05, "cadastro_atualizacao": 4.3786029156350996e-05, "sem_correspondencia": 0.001943640188643801}, "confidence": 0.9942441969294572, "input_tokens": 620, "latency_ms": 166.47729999999683} +{"id": "g0108-internet_consumo-regionalismo-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 55, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.003093894433507981, "internet_pacote_adicional": 0.000346151776730116, "recarga_saldo": 0.6216923691749472, "internet_consumo": 0.0020680551284605127, "atendimento_humano": 0.0006519453135265307, "internet_problema_conexao": 0.3540370027042379, "plano_consulta": 0.001031486485812563, "sem_correspondencia": 0.017079094982777293}, "confidence": 0.5676484219142255, "input_tokens": 398, "latency_ms": 102.61439900000369} +{"id": "g0108-internet_consumo-regionalismo-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0007405084869339527, "internet_pacote_adicional": 0.0002587147615535481, "parceiros_ofertas": 0.0003846950140287378, "cancelamento_linha": 0.0004528153083056111, "plano_consulta": 0.0035022822364828986, "internet_problema_conexao": 0.003643028718162584, "cadastro_atualizacao": 0.00029215161394986587, "fidelidade_resgate": 0.00021940614386441428, "internet_consumo": 0.9817376781566955, "portabilidade": 0.0003380080356087327, "negociacao_divida": 0.00020782824227605625, "sem_correspondencia": 0.008222883282138067}, "confidence": 0.9800774670800315, "input_tokens": 510, "latency_ms": 122.46396599999798} +{"id": "g0114-internet_problema_conexao-erros_digitacao-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_consulta": 0.0014611704206228028, "bonus_nao_recebido": 0.0002761669460648776, "internet_problema_conexao": 0.9918482963813169, "internet_pacote_adicional": 0.0015319938536915549, "vas_consulta": 0.0011040548254928279, "roaming_duvida": 0.00024032616892293932, "conta_vencimento": 0.0002616646790805272, "vas_cancelamento": 5.2173967815351843e-05, "internet_consumo": 0.001358350637085727, "suporte_configuracao": 0.0003261249480993607, "conta_segunda_via": 0.0004077110162609578, "suporte_sem_sinal": 0.0003268192540065635, "beneficios_consulta": 5.091240793303515e-05, "fidelidade_pontos": 8.847119401315866e-05, "cancelamento_linha": 4.256484009159397e-05, "sem_correspondencia": 0.0006231984595019347}, "confidence": 0.9913048494734045, "input_tokens": 645, "latency_ms": 175.21627200000012} +{"id": "g0114-internet_problema_conexao-erros_digitacao-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0036603489580982304, "suporte_sem_sinal": 0.004496547615066465, "internet_problema_conexao": 0.9736757113807298, "sem_correspondencia": 0.018167392046105492}, "confidence": 0.9649009485076396, "input_tokens": 315, "latency_ms": 77.247084000021} +{"id": "g0114-internet_problema_conexao-erros_digitacao-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.001255268075426166, "fidelidade_resgate": 0.00024290300523923636, "seguranca_fraude": 0.0003680943454736028, "internet_pacote_adicional": 0.0007153471789552892, "conta_vencimento": 0.0012417753857665937, "parceiros_ofertas": 0.0002716905207962994, "conta_debito_automatico_digital": 0.00034383374494828653, "marketplace_pedido": 9.096787374328946e-05, "internet_consumo": 0.003106151744984888, "roaming_pacote": 0.00021627039901248168, "suporte_configuracao": 0.0008387601496480308, "marketplace_compra": 0.0002236329969185552, "suporte_sem_sinal": 0.026540126295758637, "internet_problema_conexao": 0.9501162106567808, "recarga_nao_creditada": 0.00025044250605920244, "sem_correspondencia": 0.014178525120488637}, "confidence": 0.9467906247005664, "input_tokens": 642, "latency_ms": 174.67423499999768} +{"id": "g0114-internet_problema_conexao-erros_digitacao-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.0007910363112543833, "negociacao_religacao": 0.00015562025987678394, "plano_nova_linha": 0.00017198803520765285, "internet_pacote_adicional": 0.00020069773855309868, "roaming_pacote": 0.00041631766141445714, "seguranca_fraude": 0.0005414262346350515, "suporte_configuracao": 0.00014515394385424107, "marketplace_pedido": 0.00012273087593434493, "internet_problema_conexao": 0.9951631244977152, "suporte_chip_esim": 0.00014279128710194505, "suporte_sem_sinal": 0.0002887127329384647, "sem_correspondencia": 0.0018604004215143671}, "confidence": 0.9947234085429618, "input_tokens": 534, "latency_ms": 143.00536299998612} +{"id": "g0114-internet_problema_conexao-erros_digitacao-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.0010018018479728999, "roaming_duvida": 0.00031191870995503655, "seguranca_perda_roubo": 0.00018728915167388904, "suporte_configuracao": 0.0007941655497916497, "conta_contestacao": 0.0009412116542839423, "plano_troca": 0.001611189532541102, "internet_pacote_adicional": 0.0007715844697240147, "suporte_sem_sinal": 0.0008579143541692836, "internet_problema_conexao": 0.9906745241983032, "conta_segunda_via": 0.0001767272082374113, "fidelidade_pontos": 0.0001986550254935673, "recarga_realizar": 0.0003120886109309416, "internet_consumo": 0.0008949699957216192, "bonus_nao_recebido": 0.0003060884653115634, "vas_consulta": 5.877391383573969e-05, "sem_correspondencia": 0.0009010973120544754}, "confidence": 0.9900528258115228, "input_tokens": 655, "latency_ms": 175.12162200000603} +{"id": "g0114-internet_problema_conexao-erros_digitacao-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.002004449004707823, "atendimento_humano": 0.00027848730352924883, "suporte_configuracao": 0.004827721631653918, "internet_pacote_adicional": 0.00030896723386872414, "suporte_sem_sinal": 0.004239725420033217, "beneficios_consulta": 0.00026763274725426944, "desconto_retencao": 0.00042294616373749844, "suporte_chip_esim": 0.00017462376909373745, "internet_consumo": 0.001985228936529434, "roaming_pacote": 0.0006595909938301812, "internet_problema_conexao": 0.9663701382557893, "sem_correspondencia": 0.01846048853997267}, "confidence": 0.9633128780972247, "input_tokens": 523, "latency_ms": 139.90687200004004} +{"id": "g0114-internet_problema_conexao-erros_digitacao-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.0010750250345694808, "seguranca_perda_roubo": 0.00021131999625764126, "reclamacao_atendimento": 0.00025575232797848133, "fidelidade_resgate": 0.00040638786389140413, "vas_cancelamento": 0.00032328520339860474, "beneficios_consulta": 0.00019062625664656714, "suporte_sem_sinal": 0.0005180558198206812, "roaming_pacote": 0.0002511847885091812, "cancelamento_linha": 0.000992578174844264, "internet_consumo": 0.00030677023320738823, "fidelidade_pontos": 0.0007111732108680847, "internet_pacote_adicional": 0.0009909371882253755, "suporte_configuracao": 0.0003396090339247443, "cadastro_atualizacao": 0.0020799151661811577, "internet_problema_conexao": 0.9830689341677972, "sem_correspondencia": 0.008278445533879844}, "confidence": 0.9819401964456502, "input_tokens": 649, "latency_ms": 174.96653000000606} +{"id": "g0114-internet_problema_conexao-erros_digitacao-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0007637669384333779, "vas_contratacao": 0.0007682743214460536, "internet_consumo": 0.0008692605557742331, "suporte_sem_sinal": 0.002436369847348424, "internet_problema_conexao": 0.9870422462253681, "atendimento_humano": 0.0010173851846714027, "internet_pacote_adicional": 0.00015535715865986192, "sem_correspondencia": 0.006947339768298486}, "confidence": 0.9851911385432778, "input_tokens": 414, "latency_ms": 104.5641279999927} +{"id": "g0114-internet_problema_conexao-erros_digitacao-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9859579417646189, "fidelidade_pontos": 0.0009004186917876486, "bonus_nao_recebido": 0.0003346196672455268, "vas_cancelamento": 0.000503105079747133, "internet_consumo": 0.0023070752489921524, "plano_consulta": 0.0003347581932022944, "negociacao_divida": 0.00030726229042887934, "roaming_pacote": 0.00011389204601172705, "conta_explicacao": 0.00018054613776122706, "conta_debito_automatico_digital": 4.167688665936589e-05, "suporte_sem_sinal": 0.008159487464083624, "suporte_configuracao": 0.00014198608967845344, "vas_contratacao": 3.900839812994392e-05, "internet_pacote_adicional": 9.52307251144453e-05, "roaming_cobranca": 7.473968295120339e-05, "sem_correspondencia": 0.0005082516335872764}, "confidence": 0.9850218045489273, "input_tokens": 654, "latency_ms": 177.0629549999967} +{"id": "g0114-internet_problema_conexao-erros_digitacao-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0009308435080829398, "desconto_retencao": 0.0003950915558246631, "internet_consumo": 0.0006577124010773637, "reclamacao_atendimento": 0.0004017445192044801, "internet_pacote_adicional": 0.0004630142863300582, "vas_consulta": 0.0005160209096348146, "negociacao_religacao": 0.000366403888678391, "internet_problema_conexao": 0.9943691432797471, "parceiros_ofertas": 0.000525222118764179, "conta_vencimento": 0.00013514514020871016, "conta_contestacao": 0.00036717764363163757, "fidelidade_pontos": 0.0002643067662628191, "roaming_pacote": 4.8233460810483105e-05, "roaming_cobranca": 4.5049431744687434e-05, "suporte_configuracao": 7.853966025365947e-05, "sem_correspondencia": 0.00043635142974400386}, "confidence": 0.9939937528317305, "input_tokens": 625, "latency_ms": 169.41350100000818} +{"id": "g0114-internet_problema_conexao-erros_digitacao-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9770460284044409, "suporte_configuracao": 0.002459408370372789, "conta_contestacao": 0.0007929124778494232, "internet_pacote_adicional": 0.002500932162731681, "plano_consulta": 0.0006356764861820602, "conta_pagamento_confirmacao": 0.00036470007117071833, "internet_consumo": 0.001001683100254825, "suporte_sem_sinal": 0.01314888834128348, "seguranca_perda_roubo": 0.00012667031992762728, "conta_debito_automatico_digital": 6.51483513815217e-05, "vas_consulta": 0.00015425254621771376, "sem_correspondencia": 0.0017036993681872434}, "confidence": 0.9749593037139355, "input_tokens": 538, "latency_ms": 142.0954239999901} +{"id": "g0114-internet_problema_conexao-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0025270345653464845, "suporte_configuracao": 0.0015444167598328699, "reclamacao_atendimento": 0.002259752678138101, "atendimento_humano": 0.008112030721584054, "conta_segunda_via": 0.0020889083621383007, "suporte_sem_sinal": 0.08498867099191085, "internet_pacote_adicional": 0.02852301527814005, "bonus_nao_recebido": 0.0009615734146586676, "recarga_realizar": 0.007917838331754697, "cancelamento_linha": 0.0028388636056251794, "roaming_cobranca": 0.0006034909554447219, "internet_consumo": 0.5776390275348233, "roaming_pacote": 0.002559359618084795, "plano_nova_linha": 0.001552614343749907, "conta_contestacao": 0.0004627836170936709, "sem_correspondencia": 0.27542061922167443}, "confidence": 0.5494816293704782, "input_tokens": 638, "latency_ms": 169.4001259999709} +{"id": "g0115-internet_problema_conexao-regionalismo-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.0010447088422482307, "internet_pacote_adicional": 0.0002561183794690629, "troca_numero": 0.00028262500143659964, "fidelidade_pontos": 0.00019832861781924653, "suporte_sem_sinal": 0.0017257476162579745, "internet_problema_conexao": 0.9943184910569334, "plano_nova_linha": 0.0003162066828001551, "suporte_configuracao": 0.00020181931411102465, "conta_debito_automatico_digital": 0.00028907186738322916, "recarga_nao_creditada": 2.663127129826152e-05, "internet_consumo": 0.0003415024029996963, "sem_correspondencia": 0.0009987489472430763}, "confidence": 0.9938019902439271, "input_tokens": 548, "latency_ms": 143.35530599998947} +{"id": "g0115-internet_problema_conexao-regionalismo-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0015895312419866789, "troca_numero": 0.00040862969279203287, "beneficios_consulta": 0.00024774883771443824, "plano_nova_linha": 0.0005769745581822233, "internet_consumo": 0.0014392396164985242, "recarga_nao_creditada": 0.004482835424094338, "suporte_configuracao": 0.0003671487343654739, "internet_pacote_adicional": 0.00046160648720025983, "internet_problema_conexao": 0.9816003853695987, "vas_contratacao": 0.00016950277805110933, "negociacao_religacao": 0.00021225809015724823, "sem_correspondencia": 0.008444139169359047}, "confidence": 0.979927693130471, "input_tokens": 531, "latency_ms": 143.09825300000512} +{"id": "g0115-internet_problema_conexao-regionalismo-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 113, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.006801101170309639, "suporte_sem_sinal": 0.08409824485946395, "internet_problema_conexao": 0.878985796656713, "sem_correspondencia": 0.030114857313513443}, "confidence": 0.8386477288756172, "input_tokens": 335, "latency_ms": 78.1190320000178} +{"id": "g0115-internet_problema_conexao-regionalismo-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9766981888694894, "fidelidade_pontos": 0.0009731028042635392, "suporte_configuracao": 0.0007370683218517151, "portabilidade": 0.0004240052952429241, "recarga_nao_creditada": 0.0020287462030353504, "conta_explicacao": 0.00038578370917825963, "plano_troca": 0.0009194429948323448, "marketplace_compra": 7.323901413702965e-05, "conta_debito_automatico_digital": 0.0004214340959153953, "vas_consulta": 8.395372975924158e-05, "internet_pacote_adicional": 0.0014297759055700218, "fidelidade_resgate": 0.00014112182044474737, "parceiros_ofertas": 5.4534059830351526e-05, "internet_consumo": 0.010612544113185563, "suporte_sem_sinal": 0.004155523777351919, "sem_correspondencia": 0.0008615352859118735}, "confidence": 0.9751447347941223, "input_tokens": 659, "latency_ms": 178.5886530000198} +{"id": "g0115-internet_problema_conexao-regionalismo-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.01953591475460387, "roaming_pacote": 0.0007457540096830659, "conta_explicacao": 0.0006366474445517681, "internet_problema_conexao": 0.9759675403536591, "suporte_configuracao": 0.0003209343552158128, "internet_pacote_adicional": 0.00015227271551585187, "portabilidade": 7.526882845545254e-05, "cancelamento_linha": 5.801178843553589e-05, "recarga_realizar": 8.498336006644253e-05, "fidelidade_pontos": 2.2352742806814812e-05, "internet_consumo": 0.0002591293744311686, "sem_correspondencia": 0.00214119027257519}, "confidence": 0.9737827712949009, "input_tokens": 536, "latency_ms": 142.9372019999846} +{"id": "g0115-internet_problema_conexao-regionalismo-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9761472231283216, "suporte_sem_sinal": 0.011783819093584773, "suporte_configuracao": 0.0022654413531027115, "sem_correspondencia": 0.009803516424990954}, "confidence": 0.9681962975044288, "input_tokens": 339, "latency_ms": 81.47806300002003} +{"id": "g0115-internet_problema_conexao-regionalismo-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.001520753255164144, "recarga_nao_creditada": 0.0003774918354499415, "conta_vencimento": 0.00035747878482602724, "suporte_sem_sinal": 0.0013668661162655215, "negociacao_religacao": 0.0002905176265888317, "internet_pacote_adicional": 0.00014839844185844336, "marketplace_compra": 0.00017200932470377446, "plano_troca": 0.0001701060677600637, "internet_consumo": 0.0017556315503418434, "fidelidade_pontos": 9.524229840821424e-05, "suporte_configuracao": 0.0009454064731089832, "bonus_nao_recebido": 0.00028865183177535786, "vas_contratacao": 7.651371974523058e-05, "reclamacao_atendimento": 0.007654634881237089, "internet_problema_conexao": 0.9730613274043716, "sem_correspondencia": 0.011718970388394976}, "confidence": 0.9712654158979963, "input_tokens": 670, "latency_ms": 179.32763899995052} +{"id": "g0115-internet_problema_conexao-regionalismo-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 139, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.001976370625299614, "internet_consumo": 0.00044961205861623936, "suporte_configuracao": 0.00045495532914008693, "internet_pacote_adicional": 0.0004244052497659884, "suporte_sem_sinal": 0.012937712042365265, "seguranca_fraude": 0.0005366525327572665, "internet_problema_conexao": 0.9731792366573861, "sem_correspondencia": 0.010041055504669426}, "confidence": 0.9693476990370126, "input_tokens": 446, "latency_ms": 104.58965899999839} +{"id": "g0115-internet_problema_conexao-regionalismo-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.0008507943870917144, "parceiros_ofertas": 0.0004238985814044477, "plano_consulta": 0.0010231804878666378, "conta_debito_automatico_digital": 0.0006847969136695384, "internet_pacote_adicional": 0.0003357249592971831, "fidelidade_resgate": 0.0005265410276462989, "internet_consumo": 0.0009330657495719626, "internet_problema_conexao": 0.9907559107852282, "atendimento_humano": 0.0018037754819411288, "cadastro_atualizacao": 0.00016142307060386114, "suporte_sem_sinal": 0.0016931834169173876, "portabilidade": 0.00027387435237399594, "suporte_configuracao": 5.906285874971951e-05, "negociacao_religacao": 4.673339577991997e-05, "conta_vencimento": 7.737891418756052e-05, "sem_correspondencia": 0.000350655617670528}, "confidence": 0.9901396381709099, "input_tokens": 650, "latency_ms": 175.1521840000123} +{"id": "g0115-internet_problema_conexao-regionalismo-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.004205334820770865, "internet_problema_conexao": 0.98657224599213, "internet_pacote_adicional": 0.0026462633204723655, "suporte_sem_sinal": 0.0024379810447121364, "suporte_configuracao": 0.0007368246157971681, "suporte_chip_esim": 0.00024703633916937885, "internet_consumo": 0.0005946258807071152, "sem_correspondencia": 0.002559687986241049}, "confidence": 0.9846539954195771, "input_tokens": 446, "latency_ms": 105.08064500004366} +{"id": "g0115-internet_problema_conexao-regionalismo-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 129, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0019127085869546276, "internet_pacote_adicional": 0.0007295288396176805, "suporte_sem_sinal": 0.0017821375266432148, "roaming_cobranca": 0.0012911294254587086, "conta_contestacao": 0.00036723354579860034, "seguranca_perda_roubo": 0.0004183819842680435, "internet_problema_conexao": 0.9881137711370002, "internet_consumo": 0.0005133466347937873, "marketplace_pedido": 0.0005881412913051722, "recarga_saldo": 0.0001080154852374511, "negociacao_religacao": 0.00013152449213116576, "sem_correspondencia": 0.0040440810507914446}, "confidence": 0.9870332048767274, "input_tokens": 553, "latency_ms": 145.4517050000277} +{"id": "g0115-internet_problema_conexao-regionalismo-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0015178829412353899, "reclamacao_atendimento": 0.0002913996000610931, "internet_consumo": 0.0003136719795427706, "troca_numero": 0.0003208405106161371, "plano_nova_linha": 0.0005210219495164948, "fidelidade_pontos": 0.00045940095688475025, "portabilidade": 0.0016556606394782887, "internet_pacote_adicional": 0.0004691745058824679, "seguranca_fraude": 0.0019684880671733992, "recarga_realizar": 0.0014377421781526206, "internet_problema_conexao": 0.9878892362489573, "suporte_configuracao": 0.0006198102285048609, "marketplace_compra": 0.00011199731462612145, "fidelidade_resgate": 0.00030913896600648003, "recarga_nao_creditada": 0.00011717835512637776, "sem_correspondencia": 0.001997355558235454}, "confidence": 0.9870818519988878, "input_tokens": 660, "latency_ms": 179.17506600002753} +{"id": "g0117-internet_problema_conexao-longo_contexto-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 114, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 280, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9885721091202712, "vas_consulta": 0.001158536493443626, "conta_segunda_via": 0.0005730390450176775, "internet_consumo": 0.0008506830945628782, "recarga_nao_creditada": 0.001308844789160136, "vas_contratacao": 0.000488964605806035, "internet_pacote_adicional": 0.0004428398148912404, "plano_consulta": 0.000363970416889515, "suporte_configuracao": 0.0011075267269216621, "suporte_sem_sinal": 0.0038583850285960324, "negociacao_divida": 0.00027477046579408844, "sem_correspondencia": 0.0010003303986457531}, "confidence": 0.9875332099493868, "input_tokens": 604, "latency_ms": 154.53468800001247} +{"id": "g0117-internet_problema_conexao-longo_contexto-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 101, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 267, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.001793211056718605, "conta_debito_automatico_digital": 0.00023487267670361273, "internet_pacote_adicional": 0.00026191197816194693, "fidelidade_pontos": 0.00015624511077483346, "suporte_sem_sinal": 0.005570905396326071, "internet_problema_conexao": 0.9882117054707124, "conta_pagamento_confirmacao": 0.0006373395974889565, "internet_consumo": 0.00034291954846739386, "recarga_saldo": 0.00023909616420119006, "recarga_realizar": 2.725733639400643e-05, "parceiros_ofertas": 7.397888134906926e-05, "sem_correspondencia": 0.002450556782702052}, "confidence": 0.9871400423316861, "input_tokens": 587, "latency_ms": 152.08641800001033} +{"id": "g0117-internet_problema_conexao-longo_contexto-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9734969432907783, "vas_consulta": 0.0019452182542432175, "desconto_retencao": 0.0003543073228010027, "internet_consumo": 0.0009181298842536475, "suporte_configuracao": 0.0031259194092408604, "vas_cancelamento": 0.0003927888273294138, "parceiros_ofertas": 0.0001962127263162187, "internet_pacote_adicional": 0.0010290925230011772, "roaming_cobranca": 0.009995108214692768, "suporte_sem_sinal": 0.006376014774980469, "conta_explicacao": 0.00041205745584477286, "sem_correspondencia": 0.0017582073165180953}, "confidence": 0.9710875744990314, "input_tokens": 586, "latency_ms": 152.20701900000222} +{"id": "g0117-internet_problema_conexao-longo_contexto-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 234, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.002128686782708597, "suporte_configuracao": 0.0009678188171787144, "internet_problema_conexao": 0.988900108636426, "sem_correspondencia": 0.00800338576368686}, "confidence": 0.985200144848568, "input_tokens": 367, "latency_ms": 84.0234510000073} +{"id": "g0117-internet_problema_conexao-longo_contexto-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 99, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.002234375247167014, "troca_numero": 0.00023915094816665574, "conta_vencimento": 0.00025318896396084095, "recarga_saldo": 0.00025340226277121365, "internet_pacote_adicional": 0.00017676972333439798, "beneficios_consulta": 0.0004007152724934128, "negociacao_divida": 0.000667027494892766, "recarga_nao_creditada": 0.00011755272962739737, "plano_troca": 0.003472036618323171, "seguranca_perda_roubo": 9.602209689024913e-05, "suporte_configuracao": 0.006030846012276923, "internet_problema_conexao": 0.9837403640026846, "roaming_pacote": 0.00016590909028906586, "internet_consumo": 0.0008868379878762041, "seguranca_fraude": 0.00014276542604297395, "sem_correspondencia": 0.001123036123203187}, "confidence": 0.9826563882695303, "input_tokens": 675, "latency_ms": 181.75031999999192} +{"id": "g0117-internet_problema_conexao-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 97, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 249, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"vas_cancelamento": 0.00166789982715723, "internet_pacote_adicional": 0.00020733320042365253, "suporte_sem_sinal": 0.000621631058328983, "roaming_duvida": 0.0006409311484026212, "conta_explicacao": 0.0005638478524030799, "fidelidade_pontos": 0.0004767440346381073, "internet_consumo": 0.014382207051935247, "marketplace_pedido": 0.0005127842705952789, "cadastro_atualizacao": 0.0015154196047483404, "recarga_saldo": 0.0008508722634707419, "suporte_configuracao": 0.9383764835793357, "seguranca_fraude": 0.0003764752677925028, "desconto_retencao": 5.0644511101641354e-05, "plano_consulta": 0.001135386036489257, "conta_vencimento": 0.0001365774041083381, "sem_correspondencia": 0.038484762889069435}, "confidence": 0.9342682491512911, "input_tokens": 705, "latency_ms": 188.7053949999995} +{"id": "g0117-internet_problema_conexao-longo_contexto-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"conta_pagamento_confirmacao": 0.0018298463604080255, "suporte_sem_sinal": 0.01572320452470472, "internet_problema_conexao": 0.9732690189084082, "internet_consumo": 0.002573151660785079, "conta_vencimento": 0.0011747722915447483, "marketplace_compra": 0.00025302754697655375, "atendimento_humano": 0.002793268221420894, "vas_cancelamento": 9.3349616117359e-05, "negociacao_religacao": 0.00023004982551755462, "reclamacao_atendimento": 7.270671700054808e-05, "recarga_nao_creditada": 0.0002484323688917637, "internet_pacote_adicional": 5.813592452350446e-05, "conta_contestacao": 5.384863443237295e-05, "suporte_configuracao": 0.0011220279861845306, "marketplace_pedido": 5.763258921115787e-05, "sem_correspondencia": 0.0004475268238729217}, "confidence": 0.9714869535023023, "input_tokens": 688, "latency_ms": 184.19785300000058} +{"id": "g0117-internet_problema_conexao-longo_contexto-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0017891307738956005, "suporte_configuracao": 0.001463275932929754, "internet_problema_conexao": 0.9872566311093813, "sem_correspondencia": 0.009490962183793406}, "confidence": 0.9830088414791751, "input_tokens": 378, "latency_ms": 85.83327999997437} +{"id": "g0117-internet_problema_conexao-longo_contexto-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0016669827545231144, "suporte_configuracao": 0.0009692215285138668, "internet_problema_conexao": 0.9897432654033947, "sem_correspondencia": 0.007620530313568304}, "confidence": 0.986324353871193, "input_tokens": 361, "latency_ms": 85.24999200000138} +{"id": "g0117-internet_problema_conexao-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 105, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 248, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"internet_pacote_adicional": 0.004503656516537663, "conta_debito_automatico_digital": 0.0006506855061361757, "suporte_configuracao": 0.008199910613176613, "conta_pagamento_confirmacao": 0.0006838262083421299, "internet_consumo": 0.010841165515953693, "roaming_duvida": 0.8227730131491332, "suporte_sem_sinal": 0.06540237553107321, "sem_correspondencia": 0.08694536695964733}, "confidence": 0.797454872170438, "input_tokens": 495, "latency_ms": 114.61978500000214} +{"id": "g0117-internet_problema_conexao-longo_contexto-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.001426795910589822, "internet_problema_conexao": 0.9941302893014644, "vas_cancelamento": 0.0007542342457665737, "internet_consumo": 0.0012152419341109112, "internet_pacote_adicional": 0.000640629389180287, "suporte_sem_sinal": 0.0012702039212739767, "suporte_configuracao": 0.00017024127585253064, "sem_correspondencia": 0.0003923640217615019}, "confidence": 0.9932917592016735, "input_tokens": 469, "latency_ms": 112.94267599998875} +{"id": "g0117-internet_problema_conexao-longo_contexto-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 102, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.002942795178642135, "suporte_configuracao": 0.0019511579918377216, "internet_problema_conexao": 0.9819916979352313, "sem_correspondencia": 0.01311434889428894}, "confidence": 0.9759889305803084, "input_tokens": 373, "latency_ms": 85.3975050000031} +{"id": "g0119-vas_cancelamento-curto_neutro-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9856835778839842, "cancelamento_linha": 0.006956630027412148, "conta_contestacao": 0.0018475578871261697, "sem_correspondencia": 0.005512234201477395}, "confidence": 0.9809114371786459, "input_tokens": 306, "latency_ms": 76.42477199999576} +{"id": "g0119-vas_cancelamento-curto_neutro-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.009575144419485634, "desconto_retencao": 0.0010899898397703155, "vas_cancelamento": 0.9311964294436088, "vas_contratacao": 0.0009511989351155532, "recarga_saldo": 0.0010936263298397628, "vas_consulta": 0.0019446853366846442, "conta_contestacao": 0.03373510672069934, "sem_correspondencia": 0.020413818974795897}, "confidence": 0.9213673479355526, "input_tokens": 416, "latency_ms": 104.80687799997668} +{"id": "g0119-vas_cancelamento-curto_neutro-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"fidelidade_resgate": 0.001957948523348545, "conta_debito_automatico_digital": 0.006972418028973057, "vas_cancelamento": 0.16759868408546844, "conta_segunda_via": 0.0011632682670591732, "fidelidade_pontos": 0.00043854375938752384, "vas_consulta": 0.00022183564147732355, "conta_pagamento_confirmacao": 7.032372338766024e-05, "cadastro_atualizacao": 6.443336037000379e-05, "vas_contratacao": 0.000802954437082372, "troca_numero": 9.118236158786343e-05, "internet_pacote_adicional": 0.000610856688212938, "conta_vencimento": 0.000847192823569675, "conta_contestacao": 0.7894846741912195, "cancelamento_linha": 0.006919527393350773, "plano_consulta": 0.0004289556053484845, "sem_correspondencia": 0.022327201110156788}, "confidence": 0.7754503191373007, "input_tokens": 639, "latency_ms": 171.1669559999791} +{"id": "g0119-vas_cancelamento-curto_neutro-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9663674773236022, "conta_contestacao": 0.010614621141932937, "cancelamento_linha": 0.009516913175059594, "sem_correspondencia": 0.01350098835940528}, "confidence": 0.9551566364314695, "input_tokens": 304, "latency_ms": 75.65360099999907} +{"id": "g0119-vas_cancelamento-curto_neutro-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.0027923963650049372, "vas_cancelamento": 0.9853339920334965, "cancelamento_linha": 0.0032070277160783254, "sem_correspondencia": 0.00866658388542034}, "confidence": 0.9804453227113284, "input_tokens": 305, "latency_ms": 76.78232699998944} +{"id": "g0119-vas_cancelamento-curto_neutro-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.0009661086478614542, "negociacao_religacao": 0.0004638420460538712, "conta_contestacao": 0.02725256949082407, "vas_contratacao": 0.0006386824584175512, "roaming_cobranca": 0.0005237575218985058, "beneficios_consulta": 0.00031292204525711276, "conta_segunda_via": 0.00016406946213334483, "vas_cancelamento": 0.9665823168903697, "internet_pacote_adicional": 0.0009622347751463536, "cancelamento_linha": 0.0010496575661043722, "vas_consulta": 0.00029926195209365456, "suporte_sem_sinal": 0.00016535217482745542, "roaming_pacote": 8.397448235817198e-05, "conta_vencimento": 3.827788271919853e-05, "recarga_realizar": 5.43385068145053e-05, "sem_correspondencia": 0.00044263409712085245}, "confidence": 0.9643544713497276, "input_tokens": 632, "latency_ms": 169.78831500000524} +{"id": "g0119-vas_cancelamento-curto_neutro-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.0012137754289271536, "vas_contratacao": 0.00030818360335586143, "plano_nova_linha": 0.0005538978910694253, "seguranca_perda_roubo": 0.000274434002357665, "portabilidade": 0.0014752013865823783, "vas_cancelamento": 0.99417714335746, "cancelamento_linha": 0.0004817863316646642, "conta_contestacao": 0.0005474239022126321, "conta_vencimento": 0.0003644619793239316, "fidelidade_pontos": 3.014986294666934e-05, "roaming_pacote": 8.307418442276688e-05, "sem_correspondencia": 0.0004904680696769959}, "confidence": 0.9936477927535928, "input_tokens": 508, "latency_ms": 122.96055899997782} +{"id": "g0119-vas_cancelamento-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.002176731751401203, "vas_consulta": 0.0019620950675952303, "negociacao_religacao": 0.004154672439767295, "cancelamento_linha": 0.9820321369204698, "roaming_pacote": 0.0010565798923640377, "conta_contestacao": 0.0004157547880796029, "bonus_nao_recebido": 0.00019351401183928508, "conta_explicacao": 0.00025802150808975185, "fidelidade_pontos": 0.0002423961724176014, "plano_nova_linha": 0.00011191531850916752, "marketplace_pedido": 3.559516779491338e-05, "sem_correspondencia": 0.00736058696167198}, "confidence": 0.9803986948223309, "input_tokens": 523, "latency_ms": 141.04046599999265} +{"id": "g0119-vas_cancelamento-curto_neutro-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9296318422021688, "vas_cancelamento": 0.038465042205821, "cancelamento_linha": 0.007826188776191218, "sem_correspondencia": 0.024076926815818998}, "confidence": 0.9061757896028917, "input_tokens": 306, "latency_ms": 75.75397599998723} +{"id": "g0119-vas_cancelamento-curto_neutro-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9087044978596127, "vas_contratacao": 0.0004861995220769269, "parceiros_ofertas": 0.0004229681150282776, "vas_consulta": 0.0006145352472196343, "plano_nova_linha": 0.0012090108424417016, "recarga_saldo": 0.0004100489871979633, "conta_contestacao": 0.009308259162524203, "portabilidade": 0.0001404491460677639, "conta_debito_automatico_digital": 0.06623576066787237, "cancelamento_linha": 0.0016750704187032078, "roaming_pacote": 0.00011376554597642385, "sem_correspondencia": 0.010679434485278576}, "confidence": 0.9004049067559414, "input_tokens": 511, "latency_ms": 122.6725319999673} +{"id": "g0119-vas_cancelamento-curto_neutro-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"internet_consumo": 0.0015819969867928584, "roaming_cobranca": 0.0001623924561973215, "fidelidade_resgate": 0.0002768824201263606, "vas_consulta": 0.0003261199919786303, "conta_contestacao": 0.03905444710162583, "seguranca_fraude": 0.0005095916724654958, "vas_contratacao": 0.00045627691291690736, "marketplace_compra": 0.00015570092236314343, "suporte_chip_esim": 0.0006127709719640436, "vas_cancelamento": 0.9562216970504932, "cancelamento_linha": 0.00012030785679919335, "troca_numero": 9.615939928644161e-05, "conta_pagamento_confirmacao": 5.105195152499039e-05, "internet_problema_conexao": 0.0002608701117951908, "suporte_configuracao": 4.0346382830031994e-05, "sem_correspondencia": 7.33878108404325e-05}, "confidence": 0.9533031435205259, "input_tokens": 643, "latency_ms": 175.0116850000154} +{"id": "g0119-vas_cancelamento-curto_neutro-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"vas_consulta": 0.0026063994764045305, "beneficios_consulta": 0.00013091964233379096, "plano_consulta": 0.00036364972728832924, "marketplace_pedido": 0.00024823009857548214, "vas_cancelamento": 0.39901270573375286, "plano_nova_linha": 0.00014411135457833568, "plano_troca": 0.00025999285760395667, "reclamacao_atendimento": 4.502513693398001e-05, "recarga_realizar": 0.0003544386853959028, "negociacao_religacao": 7.800127809864871e-05, "vas_contratacao": 0.0006045332133010632, "conta_contestacao": 0.5941586945193085, "cancelamento_linha": 0.0009291405168474415, "fidelidade_pontos": 0.00012391405009574917, "recarga_nao_creditada": 0.00017639186593659456, "sem_correspondencia": 0.00076385184354502}, "confidence": 0.5671026074872623, "input_tokens": 632, "latency_ms": 170.23707800001375} +{"id": "g0123-vas_cancelamento-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.8980261266315511, "vas_contratacao": 0.004117000910226352, "cancelamento_linha": 0.07233926992578824, "sem_correspondencia": 0.025517602532434257}, "confidence": 0.8640348355087352, "input_tokens": 335, "latency_ms": 77.24665000000641} +{"id": "g0123-vas_cancelamento-emocional-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.01149296653495932, "vas_cancelamento": 0.9762647828919727, "cancelamento_linha": 0.0043569599416058095, "sem_correspondencia": 0.007885290631462231}, "confidence": 0.9683530438559637, "input_tokens": 328, "latency_ms": 77.8920879999987} +{"id": "g0123-vas_cancelamento-emocional-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.0013369386112922347, "vas_cancelamento": 0.859648671719163, "conta_explicacao": 0.003690891933914213, "conta_contestacao": 0.13308517012355042, "cancelamento_linha": 0.0007434289422295192, "vas_contratacao": 0.00013113080433210423, "internet_problema_conexao": 0.00010220213303997602, "plano_consulta": 4.7461460230793964e-05, "vas_consulta": 0.00018263826652104966, "conta_debito_automatico_digital": 7.047499626235373e-05, "conta_segunda_via": 4.526053802691528e-05, "sem_correspondencia": 0.000915730471437303}, "confidence": 0.8468894600572688, "input_tokens": 577, "latency_ms": 150.24648000002117} +{"id": "g0123-vas_cancelamento-emocional-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.030467921702168378, "conta_contestacao": 0.12198459488908693, "vas_cancelamento": 0.801120244120922, "sem_correspondencia": 0.046427239287822754}, "confidence": 0.7348269921612292, "input_tokens": 327, "latency_ms": 76.90034899997045} +{"id": "g0123-vas_cancelamento-emocional-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.000994854572455591, "bonus_nao_recebido": 0.00020602633034044808, "internet_problema_conexao": 0.0005418368193457227, "cancelamento_linha": 0.1492962402124311, "seguranca_perda_roubo": 0.0011472895506658234, "negociacao_divida": 0.0005764506995219045, "troca_numero": 0.00033358620974465196, "vas_contratacao": 0.0001217034318971579, "conta_contestacao": 0.32736488989609136, "fidelidade_pontos": 0.0003203023102352112, "suporte_configuracao": 0.00010044752456821739, "conta_pagamento_confirmacao": 0.00010975492342801464, "vas_consulta": 0.00047324973990858305, "vas_cancelamento": 0.513912789035408, "plano_troca": 0.00040453724765263506, "sem_correspondencia": 0.004096041496305569}, "confidence": 0.4815069749711019, "input_tokens": 662, "latency_ms": 178.48046500000692} +{"id": "g0123-vas_cancelamento-emocional-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"beneficios_consulta": 0.000876294289118334, "vas_consulta": 0.00023520406325545755, "recarga_realizar": 0.0008190550697474605, "desconto_retencao": 0.0001004186354031209, "plano_troca": 0.0017532296802115655, "vas_cancelamento": 0.89384983159139, "conta_contestacao": 0.004820083139687004, "cancelamento_linha": 0.09444526308950799, "vas_contratacao": 0.0008436728632670942, "troca_numero": 8.886159780847238e-05, "conta_pagamento_confirmacao": 4.529366043829671e-05, "sem_correspondencia": 0.0021227923201650946}, "confidence": 0.8841998162815166, "input_tokens": 532, "latency_ms": 142.42973999995456} +{"id": "g0123-vas_cancelamento-emocional-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9198591746088084, "cancelamento_linha": 0.034359888106236774, "conta_contestacao": 0.011970537094005512, "sem_correspondencia": 0.033810400190949316}, "confidence": 0.8931455661450779, "input_tokens": 330, "latency_ms": 77.90961200004176} +{"id": "g0123-vas_cancelamento-emocional-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_pagamento_confirmacao": 0.0020085333673312555, "conta_contestacao": 0.9038771187884629, "portabilidade": 0.001839300647897212, "internet_pacote_adicional": 0.001836674891432552, "marketplace_pedido": 0.00027595258972273526, "seguranca_perda_roubo": 0.00015967240364766155, "vas_consulta": 0.0005626625419116238, "vas_cancelamento": 0.08458532229377487, "atendimento_humano": 0.000990151511378703, "vas_contratacao": 6.200303079931496e-05, "roaming_pacote": 0.0001179811995397567, "recarga_nao_creditada": 6.09025576515732e-05, "parceiros_ofertas": 2.028973264371967e-05, "suporte_sem_sinal": 3.9079022930486363e-05, "cancelamento_linha": 0.00011930875902787109, "sem_correspondencia": 0.003445046661847792}, "confidence": 0.8974689267076942, "input_tokens": 639, "latency_ms": 171.6644929999802} +{"id": "g0123-vas_cancelamento-emocional-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.001558199037987993, "roaming_cobranca": 0.0003241992442241968, "cancelamento_linha": 0.7724055997532768, "internet_problema_conexao": 0.0010931879022792212, "bonus_nao_recebido": 0.000534497113462889, "conta_contestacao": 0.21660718522921013, "vas_cancelamento": 0.0026540347425420604, "vas_contratacao": 9.827747120359522e-05, "cadastro_atualizacao": 0.0002221467037970828, "plano_troca": 0.0003640307312589912, "seguranca_perda_roubo": 7.274513772186317e-05, "roaming_duvida": 4.9295951916541606e-05, "roaming_pacote": 3.32121857405735e-05, "atendimento_humano": 7.97322436218991e-05, "vas_consulta": 8.137820556598942e-05, "sem_correspondencia": 0.0038222783461902003}, "confidence": 0.7572326397368284, "input_tokens": 668, "latency_ms": 179.10519800000202} +{"id": "g0123-vas_cancelamento-emocional-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.37476261304225356, "vas_cancelamento": 0.5867418413537094, "conta_contestacao": 0.021320924093165848, "sem_correspondencia": 0.017174621510871124}, "confidence": 0.44898912180494605, "input_tokens": 326, "latency_ms": 78.36649199998647} +{"id": "g0123-vas_cancelamento-emocional-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.38316399990328404, "vas_cancelamento": 0.5809786678126118, "cancelamento_linha": 0.00829238598730326, "sem_correspondencia": 0.027564946296800955}, "confidence": 0.4413048904168157, "input_tokens": 329, "latency_ms": 78.47847499999716} +{"id": "g0123-vas_cancelamento-emocional-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.004961670703072309, "cancelamento_linha": 0.05410664654732203, "roaming_duvida": 0.0021528838839097314, "portabilidade": 0.00028571086514715644, "plano_nova_linha": 0.0005192459514739138, "atendimento_humano": 0.0008305689136132185, "vas_cancelamento": 0.9046536849725793, "vas_contratacao": 0.00016135199439610553, "conta_contestacao": 0.031423552804389306, "conta_explicacao": 0.0005327615461457245, "bonus_nao_recebido": 5.2183031206832466e-05, "sem_correspondencia": 0.00031973878674445286}, "confidence": 0.8959858381519047, "input_tokens": 541, "latency_ms": 143.7643599999774} +{"id": "g0125-vas_cancelamento-indireto_multiplo-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao", "vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_contratacao": 0.001252665244890539, "conta_debito_automatico_digital": 0.0012375654189709436, "marketplace_compra": 0.0008432978316937102, "atendimento_humano": 0.001040834419806431, "recarga_nao_creditada": 0.0005781021134377391, "conta_contestacao": 0.9877978946559386, "vas_consulta": 0.0007256950185828581, "parceiros_ofertas": 0.0003267306666079945, "conta_pagamento_confirmacao": 0.0006131030916638263, "cancelamento_linha": 0.00011209495173972895, "vas_cancelamento": 0.00039840761690895446, "sem_correspondencia": 0.005073608969758692}, "confidence": 0.9866886123519333, "input_tokens": 555, "latency_ms": 146.9146939999746} +{"id": "g0125-vas_cancelamento-indireto_multiplo-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 156, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"marketplace_compra": 0.0025601449278130923, "internet_pacote_adicional": 0.00024165405129408628, "roaming_pacote": 0.00035553210753523287, "conta_pagamento_confirmacao": 0.00016817852197826297, "negociacao_divida": 0.0011624321818423566, "cadastro_atualizacao": 0.0001644892944543467, "vas_contratacao": 0.002131323923598744, "vas_cancelamento": 0.4159853547739978, "vas_consulta": 0.003042392192728201, "cancelamento_linha": 0.022318719160229653, "conta_contestacao": 0.5287835261500925, "sem_correspondencia": 0.023086252714435814}, "confidence": 0.4859456648910099, "input_tokens": 562, "latency_ms": 147.25254500001483} +{"id": "g0125-vas_cancelamento-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_contratacao": 0.0031376737038736557, "beneficios_consulta": 0.0002490187944423118, "conta_contestacao": 0.5353512946271625, "fidelidade_resgate": 0.0005111527279619998, "suporte_configuracao": 0.00014979842163702334, "plano_consulta": 0.00019072678019994602, "vas_consulta": 0.002180917182113529, "suporte_chip_esim": 8.84269352003423e-05, "plano_troca": 0.0005083162211338016, "roaming_pacote": 0.0004848024114655061, "cancelamento_linha": 0.4288102306817217, "sem_correspondencia": 0.02833764151308783}, "confidence": 0.49311050322963174, "input_tokens": 552, "latency_ms": 145.51339599995572} +{"id": "g0125-vas_cancelamento-indireto_multiplo-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"parceiros_ofertas": 0.0007482551234176209, "conta_debito_automatico_digital": 0.0014733841812226722, "seguranca_perda_roubo": 0.00022419284693705397, "internet_problema_conexao": 0.00020725928037636907, "seguranca_fraude": 0.0035166652455222813, "vas_cancelamento": 0.9765603420759641, "cancelamento_linha": 0.0006848005464208634, "plano_nova_linha": 0.0001951646016187029, "bonus_nao_recebido": 0.00013839202965741488, "negociacao_religacao": 2.3122446111552467e-05, "conta_contestacao": 0.0016856224493888201, "plano_consulta": 4.182843296260166e-05, "vas_consulta": 5.1108358995378034e-05, "vas_contratacao": 1.5083977464600028e-05, "portabilidade": 4.4379411453762523e-05, "sem_correspondencia": 0.01439039899248614}, "confidence": 0.9749976982143619, "input_tokens": 670, "latency_ms": 180.04447800001344} +{"id": "g0125-vas_cancelamento-indireto_multiplo-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.01602376912067299, "vas_cancelamento": 0.9628555417868006, "cancelamento_linha": 0.008492643146549479, "sem_correspondencia": 0.012628045945976935}, "confidence": 0.9504740557157344, "input_tokens": 316, "latency_ms": 76.85837200000378} +{"id": "g0125-vas_cancelamento-indireto_multiplo-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.2253063238775504, "recarga_realizar": 0.0014234912152699085, "conta_contestacao": 0.41531033203364925, "plano_troca": 0.0018374498258518978, "vas_consulta": 0.0033449334930914358, "parceiros_ofertas": 0.00017179188381232844, "internet_consumo": 0.00039871241069735824, "reclamacao_atendimento": 0.0002541014748823789, "seguranca_perda_roubo": 0.00013933375153091576, "suporte_configuracao": 3.572031220617055e-05, "conta_segunda_via": 0.001254841230870122, "vas_cancelamento": 0.35018901789277274, "vas_contratacao": 3.276873675735872e-05, "conta_pagamento_confirmacao": 4.772649820921802e-05, "suporte_chip_esim": 0.00014580455240729894, "sem_correspondencia": 0.00010765081044117276}, "confidence": 0.37633102083589254, "input_tokens": 680, "latency_ms": 182.997376000003} +{"id": "g0125-vas_cancelamento-indireto_multiplo-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.001192723057258417, "seguranca_perda_roubo": 0.00017868295283351494, "recarga_nao_creditada": 0.0002016420514111798, "cancelamento_linha": 0.05448511954078086, "beneficios_consulta": 0.00034746187462977884, "internet_consumo": 0.00035306119126001987, "negociacao_religacao": 0.00012120586500243519, "fidelidade_pontos": 0.00026505221237877315, "marketplace_pedido": 0.00046856273127924463, "conta_contestacao": 0.0014194632640536983, "suporte_chip_esim": 0.00012429608626924877, "troca_numero": 0.0007859343948628079, "vas_cancelamento": 0.9380115861386694, "suporte_configuracao": 0.00023003222644219865, "vas_contratacao": 5.416909787929592e-05, "sem_correspondencia": 0.0017610073149890758}, "confidence": 0.9338790252145807, "input_tokens": 646, "latency_ms": 176.75480799999832} +{"id": "g0125-vas_cancelamento-indireto_multiplo-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 146, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.5789562634851875, "bonus_nao_recebido": 0.0018350969033715894, "vas_contratacao": 0.006677070851073344, "vas_cancelamento": 0.393923548516722, "internet_consumo": 0.009598435890642042, "vas_consulta": 0.000967578841047024, "cancelamento_linha": 0.00037353896155453215, "sem_correspondencia": 0.00766846655040202}, "confidence": 0.5188071582687855, "input_tokens": 448, "latency_ms": 105.85578100000248} +{"id": "g0125-vas_cancelamento-indireto_multiplo-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9711198851475229, "conta_contestacao": 0.010130484493315732, "cancelamento_linha": 0.010628438307996198, "sem_correspondencia": 0.008121192051165108}, "confidence": 0.9614931801966972, "input_tokens": 329, "latency_ms": 79.58149900002809} +{"id": "g0125-vas_cancelamento-indireto_multiplo-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9499960418494778, "parceiros_ofertas": 0.0006572254874695812, "plano_consulta": 0.0007331062087924215, "marketplace_compra": 0.000506033133823388, "seguranca_perda_roubo": 0.0011073179158101838, "bonus_nao_recebido": 0.00020387486216152318, "vas_consulta": 0.0013629929952954116, "vas_contratacao": 0.0002961341790646205, "desconto_retencao": 0.0013594166049650238, "cancelamento_linha": 0.00156786501068006, "plano_nova_linha": 0.00013736365320711065, "cadastro_atualizacao": 0.00011476440439841258, "conta_contestacao": 0.04085632800330427, "recarga_realizar": 0.00015001683246482575, "negociacao_religacao": 0.00015573997727311067, "sem_correspondencia": 0.0007957788818121719}, "confidence": 0.9466624446394429, "input_tokens": 659, "latency_ms": 179.600411000024} +{"id": "g0125-vas_cancelamento-indireto_multiplo-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.00027043656300728406, "conta_vencimento": 0.0002758940817202508, "plano_nova_linha": 0.0003754679233300457, "conta_contestacao": 0.0017203910022751435, "vas_cancelamento": 0.9957090469825031, "negociacao_religacao": 0.00019142253339833942, "vas_consulta": 8.685748420274921e-05, "vas_contratacao": 8.503368754047771e-05, "roaming_cobranca": 0.00022954827042313247, "marketplace_compra": 3.352229783504055e-05, "cancelamento_linha": 0.000595269770980623, "sem_correspondencia": 0.00042710940278386443}, "confidence": 0.9953189603445487, "input_tokens": 541, "latency_ms": 144.4031240000072} +{"id": "g0125-vas_cancelamento-indireto_multiplo-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.0017920575289943105, "beneficios_consulta": 0.00010629326266771097, "conta_vencimento": 0.00017523292208454383, "plano_troca": 0.00016252054288344285, "plano_nova_linha": 0.0006017482905703821, "roaming_pacote": 0.0010772246421069623, "conta_contestacao": 0.10202657742822922, "suporte_configuracao": 0.00015057192063068926, "cancelamento_linha": 0.1636737778308294, "vas_consulta": 0.003496409453517973, "vas_cancelamento": 0.7067722324427032, "sem_correspondencia": 0.019965353734782226}, "confidence": 0.680115162664767, "input_tokens": 555, "latency_ms": 146.46779400004561} +{"id": "g0126-vas_contratacao-curto_neutro-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 0.0007620135750907731, "beneficios_consulta": 0.000878626477391654, "fidelidade_pontos": 0.0010091656245273899, "vas_contratacao": 0.993789359602731, "plano_nova_linha": 0.0011703891589169718, "parceiros_ofertas": 0.00012215441090658458, "vas_consulta": 0.0003729937617522098, "sem_correspondencia": 0.00189529738868341}, "confidence": 0.9929021252602638, "input_tokens": 409, "latency_ms": 105.39580299996487} +{"id": "g0126-vas_contratacao-curto_neutro-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.0032539737152136594, "vas_cancelamento": 0.0006217375362066417, "vas_contratacao": 0.9806623837653637, "parceiros_ofertas": 0.0010938954923670886, "plano_nova_linha": 0.009117156771546975, "cadastro_atualizacao": 0.00043337848054180394, "beneficios_consulta": 0.0008164188136025776, "sem_correspondencia": 0.004001055425157432}, "confidence": 0.977899867160416, "input_tokens": 413, "latency_ms": 106.14002099998743} +{"id": "g0126-vas_contratacao-curto_neutro-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.0005491348492035221, "cancelamento_linha": 0.00014277507406727539, "fidelidade_pontos": 0.0001705126274182261, "recarga_realizar": 0.0001401158734590997, "vas_consulta": 0.00047070618271881045, "recarga_nao_creditada": 0.00023250502038631496, "roaming_cobranca": 0.0004881363751761143, "conta_vencimento": 0.00032438809115313316, "seguranca_fraude": 0.003386884227138828, "vas_cancelamento": 0.0018276586050986028, "vas_contratacao": 0.9899143472562989, "internet_problema_conexao": 0.0005456809853291977, "parceiros_ofertas": 7.44188110265343e-05, "conta_contestacao": 0.000248769402553667, "beneficios_consulta": 0.00015714397696311324, "sem_correspondencia": 0.001326822642008689}, "confidence": 0.9892419704067185, "input_tokens": 621, "latency_ms": 167.44434600002478} +{"id": "g0126-vas_contratacao-curto_neutro-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9600170095655597, "vas_consulta": 0.005773755494290483, "parceiros_ofertas": 0.0018433723948949464, "plano_troca": 0.0046186254574513, "beneficios_consulta": 0.0019118072727126129, "cadastro_atualizacao": 0.0004152556943875795, "vas_cancelamento": 0.0007377234813553223, "sem_correspondencia": 0.024682450639348097}, "confidence": 0.9543051537892113, "input_tokens": 415, "latency_ms": 105.85936000001084} +{"id": "g0126-vas_contratacao-curto_neutro-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9636627669927651, "parceiros_ofertas": 0.003799273329689495, "vas_consulta": 0.00456975360128587, "vas_cancelamento": 0.0008943329637238896, "bonus_nao_recebido": 0.000817973132943975, "beneficios_consulta": 0.0004830038222780192, "recarga_saldo": 0.0004931774393206524, "sem_correspondencia": 0.025279718717992998}, "confidence": 0.9584717337060171, "input_tokens": 419, "latency_ms": 103.58190199997352} +{"id": "g0126-vas_contratacao-curto_neutro-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_pacote_adicional": 0.0021279357851103366, "portabilidade": 0.00031699180452074915, "recarga_realizar": 0.00025812598942259247, "parceiros_ofertas": 0.00011972247435178889, "recarga_nao_creditada": 0.0006028185081596338, "roaming_duvida": 0.00026140566980314994, "internet_problema_conexao": 0.0006049643680026058, "beneficios_consulta": 0.00045762849023220516, "conta_explicacao": 0.001045462148977236, "vas_contratacao": 0.9916572320811021, "cancelamento_linha": 0.0001557433194237317, "vas_consulta": 0.0005777506515554717, "troca_numero": 0.00011514234709027462, "vas_cancelamento": 0.0013566651076076463, "negociacao_divida": 8.900566206873113e-05, "sem_correspondencia": 0.00025340559257175377}, "confidence": 0.9911010475531755, "input_tokens": 604, "latency_ms": 163.57083300005115} +{"id": "g0126-vas_contratacao-curto_neutro-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9743180439577966, "plano_troca": 0.01138771889804271, "conta_vencimento": 0.0042139706500008796, "vas_consulta": 0.002733629818437267, "parceiros_ofertas": 0.0011379901892078004, "vas_cancelamento": 0.0003797117205300253, "beneficios_consulta": 0.0002507664543742376, "sem_correspondencia": 0.005578168311610546}, "confidence": 0.9706491930946246, "input_tokens": 405, "latency_ms": 104.90800499997022} +{"id": "g0126-vas_contratacao-curto_neutro-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.006906910016953616, "plano_consulta": 0.0010304484298033067, "vas_cancelamento": 0.00037641245221296934, "atendimento_humano": 0.0008687074060178679, "roaming_pacote": 0.0011426743298650621, "beneficios_consulta": 0.0006946763359213865, "parceiros_ofertas": 0.0005108708688975472, "bonus_nao_recebido": 0.00016410183850427965, "conta_explicacao": 0.028268707631820753, "troca_numero": 0.0001560645296176836, "internet_problema_conexao": 0.00034426544094486136, "marketplace_pedido": 0.000401307345323742, "cadastro_atualizacao": 0.0010339390260701562, "internet_consumo": 0.011315389917400297, "vas_contratacao": 0.9373826000540565, "sem_correspondencia": 0.00940292437659001}, "confidence": 0.9332081067243266, "input_tokens": 615, "latency_ms": 166.04594099999304} +{"id": "g0126-vas_contratacao-curto_neutro-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.023502260287235496, "vas_contratacao": 0.8225410942736181, "parceiros_ofertas": 0.003683805168819847, "sem_correspondencia": 0.15027284027032656}, "confidence": 0.7633881256981575, "input_tokens": 297, "latency_ms": 75.12918499998023} +{"id": "g0126-vas_contratacao-curto_neutro-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.004330377643702893, "parceiros_ofertas": 0.0024075349031176347, "vas_contratacao": 0.9766578654476974, "sem_correspondencia": 0.0166042220054821}, "confidence": 0.9688771539302632, "input_tokens": 297, "latency_ms": 79.48186400000168} +{"id": "g0126-vas_contratacao-curto_neutro-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.0015641826993552958, "plano_consulta": 0.0002580414199460299, "recarga_realizar": 0.00044259606824903497, "parceiros_ofertas": 0.0003609140730152466, "marketplace_compra": 0.0011028246096743376, "beneficios_consulta": 0.0003680121088096328, "vas_consulta": 0.0005572743286480503, "plano_nova_linha": 0.0007645106466468353, "vas_cancelamento": 0.0007245721051639522, "marketplace_pedido": 0.0003963846732067014, "fidelidade_resgate": 0.00021254064098287945, "reclamacao_atendimento": 0.00025912203162639245, "portabilidade": 0.0010648397553660296, "vas_contratacao": 0.9893890665367899, "conta_contestacao": 0.00024549493761657766, "sem_correspondencia": 0.0022896233649029557}, "confidence": 0.9886816709725762, "input_tokens": 643, "latency_ms": 176.78672699997833} +{"id": "g0126-vas_contratacao-curto_neutro-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0036446395752466787, "vas_contratacao": 0.9648656764530033, "beneficios_consulta": 0.013683616738202065, "sem_correspondencia": 0.017806067233548044}, "confidence": 0.9531542352706709, "input_tokens": 302, "latency_ms": 77.30564100000947} +{"id": "g0130-vas_contratacao-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.008922477730130824, "negociacao_religacao": 0.001775566294228639, "suporte_sem_sinal": 0.000687773063394635, "conta_explicacao": 0.0006432125529040736, "parceiros_ofertas": 0.01785512681163703, "plano_consulta": 0.0014068568448339443, "vas_cancelamento": 0.0005730212540563207, "vas_consulta": 0.0005810054551872618, "fidelidade_pontos": 0.002081135824459997, "beneficios_consulta": 0.011983415938927402, "marketplace_compra": 0.3691156486492706, "sem_correspondencia": 0.5843747595809693}, "confidence": 0.5465906468156029, "input_tokens": 515, "latency_ms": 137.50885999996854} +{"id": "g0130-vas_contratacao-emocional-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 0.0022907360451237314, "vas_contratacao": 0.9463665101659575, "vas_consulta": 0.0056233082841664755, "conta_explicacao": 0.002236238673116256, "beneficios_consulta": 0.0024534128040236292, "suporte_sem_sinal": 0.0037773309587743587, "parceiros_ofertas": 0.0006234804727762504, "plano_consulta": 0.002234633369112005, "atendimento_humano": 0.008779354488218934, "desconto_retencao": 0.0003874524864376971, "bonus_nao_recebido": 9.949245878667761e-05, "sem_correspondencia": 0.02512804979350642}, "confidence": 0.9414907383628627, "input_tokens": 537, "latency_ms": 146.94036700001334} +{"id": "g0130-vas_contratacao-emocional-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.2242460170260472, "vas_consulta": 0.20349306349778207, "parceiros_ofertas": 0.012755768552459558, "negociacao_divida": 0.009126187933112612, "internet_pacote_adicional": 0.024033906018937453, "reclamacao_atendimento": 0.07208411867664889, "conta_debito_automatico_digital": 0.019924351875867698, "suporte_configuracao": 0.0011127906301268468, "suporte_chip_esim": 0.11322903293039627, "vas_cancelamento": 0.01631042712022671, "bonus_nao_recebido": 0.0006141921521631828, "sem_correspondencia": 0.30307014358623163}, "confidence": 0.23971288391225265, "input_tokens": 567, "latency_ms": 148.7626109999951} +{"id": "g0130-vas_contratacao-emocional-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"conta_contestacao": 0.0010394386969305816, "vas_contratacao": 0.9933255910444084, "troca_numero": 0.0008727923982012111, "vas_cancelamento": 0.0009128838299332943, "cadastro_atualizacao": 0.00034333288890291467, "roaming_duvida": 0.00015388689632252775, "beneficios_consulta": 0.0003400355828887995, "conta_explicacao": 0.00033595676392531894, "seguranca_fraude": 0.00014300183323479864, "vas_consulta": 0.0008961423244275357, "plano_nova_linha": 0.0006493899698919919, "desconto_retencao": 7.729120407461818e-05, "parceiros_ofertas": 2.105894347102895e-05, "negociacao_divida": 3.2548399861918175e-05, "cancelamento_linha": 4.0716747465832266e-05, "sem_correspondencia": 0.0008159324760593118}, "confidence": 0.992880630447369, "input_tokens": 639, "latency_ms": 174.54352499999004} +{"id": "g0130-vas_contratacao-emocional-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"seguranca_perda_roubo": 0.0015457927957616517, "beneficios_consulta": 0.000549424947198983, "conta_contestacao": 0.0004731531013232873, "plano_troca": 0.00035168594200321726, "parceiros_ofertas": 0.0004545194552867293, "bonus_nao_recebido": 0.00018992616565534834, "vas_contratacao": 0.9946087130244288, "plano_nova_linha": 0.0003425272965431868, "conta_segunda_via": 0.0006782985122470315, "vas_consulta": 0.0003435522511596658, "vas_cancelamento": 5.22168475648333e-05, "sem_correspondencia": 0.0004101896608273486}, "confidence": 0.9941185960266495, "input_tokens": 547, "latency_ms": 144.76427599998942} +{"id": "g0130-vas_contratacao-emocional-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9679609969983064, "negociacao_divida": 0.0017925751153233898, "fidelidade_resgate": 0.0020226786527592373, "desconto_retencao": 0.001468714778332398, "vas_consulta": 0.018829280065074, "beneficios_consulta": 0.002167358728429155, "seguranca_perda_roubo": 0.0007083898721324691, "troca_numero": 0.00012245308077980758, "marketplace_pedido": 0.00040155950732989365, "parceiros_ofertas": 3.423498507261628e-05, "conta_contestacao": 0.0001341900173075596, "conta_debito_automatico_digital": 6.563348283464436e-05, "vas_cancelamento": 3.189910486303863e-05, "internet_problema_conexao": 5.712329036749838e-05, "portabilidade": 6.978743389384223e-05, "sem_correspondencia": 0.004133124887194069}, "confidence": 0.9658250634648601, "input_tokens": 636, "latency_ms": 174.11805400001867} +{"id": "g0130-vas_contratacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_nao_creditada": 0.00402046783658315, "seguranca_fraude": 0.003034394496511628, "reclamacao_atendimento": 0.7254308746657143, "roaming_duvida": 0.004219097707362451, "suporte_sem_sinal": 0.000745377552618777, "fidelidade_resgate": 0.00032568956920101536, "cadastro_atualizacao": 0.0003724599530029305, "parceiros_ofertas": 0.004930101842231103, "vas_cancelamento": 0.003279622250545949, "conta_vencimento": 6.822860453991156e-05, "portabilidade": 0.00014210396371204162, "suporte_configuracao": 1.8899659042881266e-05, "negociacao_divida": 3.2373168764035444e-05, "recarga_saldo": 0.0004235059312190471, "vas_consulta": 0.0009517376946063965, "sem_correspondencia": 0.2520050651043441}, "confidence": 0.7071262663100957, "input_tokens": 653, "latency_ms": 177.81940700001542} +{"id": "g0130-vas_contratacao-emocional-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9703299931022581, "parceiros_ofertas": 0.004875862829496227, "beneficios_consulta": 0.007136934148274316, "sem_correspondencia": 0.017657209919971297}, "confidence": 0.9604399908030107, "input_tokens": 321, "latency_ms": 77.93039599999929} +{"id": "g0130-vas_contratacao-emocional-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"negociacao_religacao": 0.000923229468362172, "fidelidade_resgate": 0.0003071476553483098, "fidelidade_pontos": 0.00029223610475732415, "parceiros_ofertas": 0.00017062765826207692, "recarga_nao_creditada": 0.00032685814820783725, "vas_cancelamento": 0.00021397849892758935, "vas_contratacao": 0.9961432956885465, "marketplace_compra": 0.00017657731050119485, "vas_consulta": 0.0005372205500448175, "beneficios_consulta": 7.227655132313921e-05, "portabilidade": 9.81072058026381e-05, "sem_correspondencia": 0.0007384451599164336}, "confidence": 0.9957926862056872, "input_tokens": 531, "latency_ms": 144.22222600001078} +{"id": "g0130-vas_contratacao-emocional-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.010369075179899583, "vas_contratacao": 0.9454359207028317, "parceiros_ofertas": 0.00398752917365983, "sem_correspondencia": 0.04020747494360899}, "confidence": 0.9272478942704422, "input_tokens": 309, "latency_ms": 76.86234800002012} +{"id": "g0130-vas_contratacao-emocional-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.8754231174993594, "conta_pagamento_confirmacao": 0.00515213947507846, "vas_consulta": 0.04701557932339227, "beneficios_consulta": 0.016247285593241307, "internet_consumo": 0.015327224165931144, "vas_cancelamento": 0.0008342319796091478, "parceiros_ofertas": 0.00012551289050168098, "sem_correspondencia": 0.0398749090728866}, "confidence": 0.8576264199992679, "input_tokens": 420, "latency_ms": 104.30444700000407} +{"id": "g0130-vas_contratacao-emocional-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0013042722397044616, "vas_contratacao": 0.992472557409947, "vas_consulta": 0.001975091366434453, "vas_cancelamento": 0.0008989686528779512, "marketplace_compra": 0.0007905969037811576, "marketplace_pedido": 0.0003839105196891131, "beneficios_consulta": 0.00019422287574547028, "sem_correspondencia": 0.0019803800318204034}, "confidence": 0.9913972084685111, "input_tokens": 433, "latency_ms": 106.09580900000992} +{"id": "g0132-vas_contratacao-indireto_multiplo-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.5425090184911374, "parceiros_ofertas": 0.01443581065460835, "vas_contratacao": 0.39263292460906435, "sem_correspondencia": 0.05042224624518999}, "confidence": 0.3900120246548499, "input_tokens": 323, "latency_ms": 79.30778999997301} +{"id": "g0132-vas_contratacao-indireto_multiplo-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.021991524446838467, "vas_consulta": 0.0060777320152127935, "roaming_duvida": 0.005266064901159459, "plano_consulta": 0.4539815991260562, "bonus_nao_recebido": 0.0012978879186999223, "parceiros_ofertas": 0.002718341161126916, "vas_cancelamento": 0.02582282375730985, "beneficios_consulta": 0.0010273529448881129, "conta_debito_automatico_digital": 0.06462042873675733, "vas_contratacao": 0.2859253082812551, "cancelamento_linha": 0.000454678057329024, "sem_correspondencia": 0.13081625865336688}, "confidence": 0.4043435626829704, "input_tokens": 561, "latency_ms": 150.57144700000435} +{"id": "g0132-vas_contratacao-indireto_multiplo-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0011581921859006223, "seguranca_fraude": 0.0006186094473800802, "roaming_pacote": 0.000805403903246105, "conta_contestacao": 0.00035080802599266416, "cancelamento_linha": 0.000342206719311707, "seguranca_perda_roubo": 0.00014644034620774933, "bonus_nao_recebido": 0.0001269803560871472, "vas_contratacao": 0.994166235586066, "vas_consulta": 0.0009161482003289304, "beneficios_consulta": 0.00010134266483360125, "vas_cancelamento": 0.0002129709178275984, "sem_correspondencia": 0.0010546616468177514}, "confidence": 0.9936358933666173, "input_tokens": 536, "latency_ms": 143.43478399996457} +{"id": "g0132-vas_contratacao-indireto_multiplo-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0027217490117903997, "vas_contratacao": 0.9469946713122909, "beneficios_consulta": 0.013819961030950925, "sem_correspondencia": 0.036463618644967694}, "confidence": 0.9293262284163878, "input_tokens": 318, "latency_ms": 77.6024639999946} +{"id": "g0132-vas_contratacao-indireto_multiplo-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0010733254237953315, "seguranca_fraude": 0.0006816072179545349, "suporte_chip_esim": 0.0010982699762200662, "vas_cancelamento": 0.0006377991828174856, "vas_consulta": 0.0018876201766793933, "vas_contratacao": 0.9917221053179415, "cadastro_atualizacao": 0.00036254507967072773, "reclamacao_atendimento": 0.00015400658113080108, "marketplace_compra": 0.00035201661653515835, "marketplace_pedido": 3.398011014770152e-05, "beneficios_consulta": 8.702467453978561e-05, "sem_correspondencia": 0.0019096996425675052}, "confidence": 0.9909695694377546, "input_tokens": 581, "latency_ms": 151.59069900005306} +{"id": "g0132-vas_contratacao-indireto_multiplo-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"desconto_retencao": 0.0017448045720130905, "conta_debito_automatico_digital": 0.0002456065098726457, "roaming_pacote": 0.0005338897954778522, "negociacao_divida": 0.00039004636099225157, "recarga_saldo": 0.0007349201772121141, "vas_consulta": 0.007065751267763265, "conta_segunda_via": 0.0010635989639981556, "parceiros_ofertas": 8.513957737234518e-05, "troca_numero": 0.0007036888829737148, "vas_cancelamento": 0.0005086566873759528, "beneficios_consulta": 0.00032383782420888695, "plano_nova_linha": 0.0034398123246492645, "plano_troca": 0.0012219239227142546, "vas_contratacao": 0.9800996098598287, "conta_pagamento_confirmacao": 0.0003121900751135277, "sem_correspondencia": 0.0015265231984339976}, "confidence": 0.9787729171838172, "input_tokens": 641, "latency_ms": 176.49361700000554} +{"id": "g0132-vas_contratacao-indireto_multiplo-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.006516301355520959, "vas_cancelamento": 0.0004108809683522109, "plano_nova_linha": 0.0022426805092938982, "conta_vencimento": 0.0015415973961527946, "fidelidade_pontos": 0.0009091431365232078, "marketplace_pedido": 0.00041242342171941994, "vas_contratacao": 0.12224936790225585, "internet_problema_conexao": 8.244017032401164e-05, "vas_consulta": 0.6021984866050297, "internet_consumo": 0.0005896173986808493, "fidelidade_resgate": 0.0002845646899520277, "conta_explicacao": 0.0003324135939789025, "plano_troca": 0.0001953271821312102, "cancelamento_linha": 0.0006816421579653792, "plano_consulta": 0.054587907595010934, "sem_correspondencia": 0.20676520591710854}, "confidence": 0.5756783857120317, "input_tokens": 642, "latency_ms": 176.4055170000347} +{"id": "g0132-vas_contratacao-indireto_multiplo-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.48977302203946693, "vas_consulta": 0.1954996490609252, "vas_cancelamento": 0.07452375995844703, "suporte_chip_esim": 0.024371433819228877, "troca_numero": 0.009342084147510732, "parceiros_ofertas": 0.0065241212858364725, "beneficios_consulta": 0.061207784310227865, "sem_correspondencia": 0.13875814537835682}, "confidence": 0.4168834537593908, "input_tokens": 417, "latency_ms": 102.44032299999617} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"vas_cancelamento": 0.0009118252112973659, "marketplace_compra": 0.0013802752286607924, "parceiros_ofertas": 0.0024428391506900143, "roaming_duvida": 0.0017174575806564282, "vas_consulta": 0.008247425413816477, "recarga_realizar": 0.9123900512383479, "beneficios_consulta": 0.0012011422364853956, "sem_correspondencia": 0.07170898394004573}, "confidence": 0.8998743442723974, "input_tokens": 429, "latency_ms": 104.23092400003497} +{"id": "g0132-vas_contratacao-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0022383351633813893, "parceiros_ofertas": 0.0007918920942377399, "recarga_nao_creditada": 0.001376131692296544, "conta_vencimento": 0.0016719633877441788, "portabilidade": 0.0017847929598606826, "negociacao_religacao": 0.0025700356421404233, "atendimento_humano": 0.05700931458422193, "beneficios_consulta": 0.17484785917947399, "seguranca_perda_roubo": 0.010899857417039487, "plano_troca": 0.016522906488350773, "vas_consulta": 0.6152646448709201, "conta_contestacao": 0.00870679794485954, "suporte_sem_sinal": 0.00304324302339079, "cancelamento_linha": 0.0014406100028903689, "suporte_chip_esim": 0.0004963925058014349, "sem_correspondencia": 0.1013352230433907}, "confidence": 0.5896156211956481, "input_tokens": 628, "latency_ms": 170.48850499998025} +{"id": "g0132-vas_contratacao-indireto_multiplo-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.8179104371503956, "beneficios_consulta": 0.01698986396881073, "parceiros_ofertas": 0.01954823064172251, "reclamacao_atendimento": 0.0037043223499252107, "seguranca_fraude": 0.005905743089920628, "vas_cancelamento": 0.0006969075910877419, "vas_consulta": 0.04349098029201176, "sem_correspondencia": 0.09175351491612574}, "confidence": 0.791897642457595, "input_tokens": 436, "latency_ms": 103.31276499999831} +{"id": "g0133-vas_consulta-curto_neutro-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.0008854219432345643, "suporte_chip_esim": 0.000151819361858505, "fidelidade_resgate": 0.00024023843546834897, "vas_cancelamento": 0.0003829678317528517, "suporte_sem_sinal": 0.0005277428836891844, "conta_contestacao": 0.0004381014678555057, "troca_numero": 0.0002471117451632259, "roaming_pacote": 0.00024937023928311015, "vas_consulta": 0.9959785849079349, "negociacao_religacao": 0.00018724335900719758, "plano_troca": 9.428773442154054e-05, "plano_nova_linha": 0.00017710135665846753, "conta_vencimento": 8.420697551555214e-05, "parceiros_ofertas": 4.5353490240034465e-05, "plano_consulta": 2.750101651326482e-05, "sem_correspondencia": 0.00028294725140362294}, "confidence": 0.9957104905684642, "input_tokens": 615, "latency_ms": 166.2712220000344} +{"id": "g0133-vas_consulta-curto_neutro-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.0025479676864554376, "marketplace_pedido": 0.0006629722205947941, "troca_numero": 0.0006169302381055404, "vas_contratacao": 0.0022781610178553326, "vas_cancelamento": 0.0009081381366815535, "suporte_chip_esim": 0.0004736862819958157, "vas_consulta": 0.73305018107457, "seguranca_fraude": 0.0014250162170920519, "reclamacao_atendimento": 0.0007922088785785909, "fidelidade_resgate": 0.00017286954709417116, "plano_consulta": 0.2122066643481411, "sem_correspondencia": 0.044865204352835704}, "confidence": 0.7087820157177127, "input_tokens": 541, "latency_ms": 143.3022269999924} +{"id": "g0133-vas_consulta-curto_neutro-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.892889347992561, "vas_cancelamento": 0.02039319592535049, "plano_consulta": 0.0167315515036716, "sem_correspondencia": 0.069985904578417}, "confidence": 0.8571857973234147, "input_tokens": 309, "latency_ms": 76.61318999998912} +{"id": "g0133-vas_consulta-curto_neutro-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9713666388321, "plano_consulta": 0.006539727959099525, "vas_cancelamento": 0.002426867143319204, "sem_correspondencia": 0.019666766065481386}, "confidence": 0.9618221851094666, "input_tokens": 306, "latency_ms": 77.19451100001606} +{"id": "g0133-vas_consulta-curto_neutro-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.826077411517501, "vas_consulta": 0.14073653731510333, "plano_consulta": 0.005858232803561335, "sem_correspondencia": 0.02732781836383435}, "confidence": 0.768103215356668, "input_tokens": 308, "latency_ms": 77.31684399999494} +{"id": "g0133-vas_consulta-curto_neutro-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.11960999041875292, "vas_consulta": 0.8219188991204222, "vas_cancelamento": 0.00570123885631762, "sem_correspondencia": 0.052769871604507246}, "confidence": 0.7625585321605629, "input_tokens": 309, "latency_ms": 77.66564600001402} +{"id": "g0133-vas_consulta-curto_neutro-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"reclamacao_atendimento": 0.001054770208129958, "vas_cancelamento": 0.00034720124903328114, "fidelidade_pontos": 0.0002346345771868293, "internet_problema_conexao": 0.0004029956343088364, "marketplace_pedido": 0.00029433951402568764, "bonus_nao_recebido": 0.00011438437206809237, "negociacao_divida": 0.0003051538813620667, "recarga_realizar": 9.443413686360621e-05, "roaming_pacote": 0.0003481953579999641, "negociacao_religacao": 0.0001463417023328748, "roaming_duvida": 0.0002242240689802232, "vas_contratacao": 0.03397297264700475, "plano_consulta": 0.002307006946848873, "vas_consulta": 0.9575799612765926, "cadastro_atualizacao": 0.00023120473763227952, "sem_correspondencia": 0.0023421796896300837}, "confidence": 0.9547519586950324, "input_tokens": 652, "latency_ms": 177.2016699999881} +{"id": "g0133-vas_consulta-curto_neutro-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.0027303402766571294, "vas_consulta": 0.9030518735029425, "suporte_sem_sinal": 0.0038486604663594925, "vas_cancelamento": 0.001327894826092018, "conta_contestacao": 0.0006261602546568919, "seguranca_fraude": 0.04599565818987233, "vas_contratacao": 0.006390453493160892, "plano_consulta": 0.003720793502823376, "recarga_nao_creditada": 0.00027137819113927885, "roaming_duvida": 5.5095979257953e-05, "beneficios_consulta": 0.0001593954010416926, "sem_correspondencia": 0.031822295915996515}, "confidence": 0.8942384074577557, "input_tokens": 532, "latency_ms": 144.76388200000656} +{"id": "g0133-vas_consulta-curto_neutro-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.0029404661478943947, "vas_consulta": 0.8968206185303654, "internet_problema_conexao": 0.008944350107260947, "plano_consulta": 0.02069211835754099, "vas_cancelamento": 0.00228209501421933, "vas_contratacao": 0.03282713382351051, "conta_vencimento": 0.0007287342429658899, "sem_correspondencia": 0.03476448377624232}, "confidence": 0.8820807068918465, "input_tokens": 412, "latency_ms": 105.32714400000032} +{"id": "g0133-vas_consulta-curto_neutro-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.007691022884748879, "vas_consulta": 0.8727063137595169, "plano_consulta": 0.03000336895221162, "sem_correspondencia": 0.08959929440352252}, "confidence": 0.8302750850126892, "input_tokens": 308, "latency_ms": 77.8005930000063} +{"id": "g0133-vas_consulta-curto_neutro-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9425316454068676, "plano_consulta": 0.007089935415105888, "beneficios_consulta": 0.004516574000904986, "suporte_sem_sinal": 0.0015718372033838692, "negociacao_divida": 0.0018973134777710357, "negociacao_religacao": 0.0016378731810622344, "conta_contestacao": 0.0008438070848823214, "portabilidade": 0.002803066308171983, "vas_contratacao": 0.015366092900467813, "atendimento_humano": 4.842307936765721e-05, "vas_cancelamento": 0.00035632672983730064, "sem_correspondencia": 0.02133710521217728}, "confidence": 0.9373072495347646, "input_tokens": 516, "latency_ms": 134.9420909999708} +{"id": "g0133-vas_consulta-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.2590480550293573, "vas_cancelamento": 0.015869930983453736, "vas_contratacao": 0.5100644441988433, "sem_correspondencia": 0.2150175697883456}, "confidence": 0.34675259226512445, "input_tokens": 308, "latency_ms": 76.98665799995297} +{"id": "g0136-vas_consulta-regionalismo-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0030223058730809694, "vas_cancelamento": 0.0008255868760638242, "vas_consulta": 0.9903352816374905, "sem_correspondencia": 0.005816825613364806}, "confidence": 0.9871137088499874, "input_tokens": 309, "latency_ms": 78.19729699997424} +{"id": "g0136-vas_consulta-regionalismo-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.016334977859387183, "vas_consulta": 0.953067105455984, "vas_cancelamento": 0.003555770612452326, "sem_correspondencia": 0.027042146072176386}, "confidence": 0.9374228072746452, "input_tokens": 315, "latency_ms": 77.72392900000114} +{"id": "g0136-vas_consulta-regionalismo-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_realizar": 0.0016425624968070002, "vas_cancelamento": 0.00043988849224094927, "vas_consulta": 0.9922708246569488, "conta_segunda_via": 0.001790355790156378, "atendimento_humano": 0.0004059935550522086, "plano_consulta": 0.0010318228404540611, "conta_contestacao": 0.00019494558265324363, "conta_pagamento_confirmacao": 0.00015369768198924164, "plano_nova_linha": 0.0004530753598794424, "vas_contratacao": 0.000537573570169359, "marketplace_compra": 0.00031205082938511465, "sem_correspondencia": 0.0007672091442640819}, "confidence": 0.9915681723530351, "input_tokens": 534, "latency_ms": 144.267683999999} +{"id": "g0136-vas_consulta-regionalismo-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.0017262006729106337, "seguranca_perda_roubo": 0.00013376490653447813, "conta_debito_automatico_digital": 0.0003283859034207846, "suporte_configuracao": 0.00021851614288840196, "parceiros_ofertas": 0.0003114502287704628, "vas_consulta": 0.9891255160700103, "vas_cancelamento": 0.00020403405052541945, "vas_contratacao": 0.00027172737588806816, "plano_consulta": 0.005418670145750016, "roaming_cobranca": 0.00015370294029079377, "seguranca_fraude": 0.00046829274620349085, "sem_correspondencia": 0.0016397388168069955}, "confidence": 0.9881369266218297, "input_tokens": 545, "latency_ms": 144.3109859999936} +{"id": "g0136-vas_consulta-regionalismo-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.07105188812584501, "plano_consulta": 0.0003912755688633284, "conta_pagamento_confirmacao": 0.004478052686398643, "conta_debito_automatico_digital": 0.0019052261754187003, "conta_vencimento": 0.006939227057001928, "conta_explicacao": 0.8847972546163306, "conta_segunda_via": 0.0017339937906095159, "sem_correspondencia": 0.028703081979532266}, "confidence": 0.8683397195615207, "input_tokens": 430, "latency_ms": 103.78948899995066} +{"id": "g0136-vas_consulta-regionalismo-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.0057786506800825786, "cadastro_atualizacao": 0.0006888748567537207, "vas_cancelamento": 0.0013630308287379516, "plano_consulta": 0.4070715168088233, "internet_problema_conexao": 0.011584447089847263, "vas_consulta": 0.5579856362875609, "marketplace_pedido": 0.0042107867981771505, "atendimento_humano": 0.00012955788998447363, "vas_contratacao": 0.0014185326532587263, "marketplace_compra": 3.178333540938116e-05, "desconto_retencao": 7.061596155119429e-05, "sem_correspondencia": 0.009666566809813324}, "confidence": 0.5178025123137029, "input_tokens": 532, "latency_ms": 143.47160699998085} +{"id": "g0136-vas_consulta-regionalismo-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.00032832357897107523, "vas_cancelamento": 0.00028811112661005677, "plano_nova_linha": 0.0007046414989299272, "vas_consulta": 0.9938803423523132, "vas_contratacao": 0.0005752018603943381, "plano_consulta": 0.0008936155593427154, "portabilidade": 0.0003249577560043596, "internet_pacote_adicional": 0.0001492300866774281, "cancelamento_linha": 8.382728847659042e-05, "conta_vencimento": 3.567514682441584e-05, "fidelidade_resgate": 3.848253992235508e-05, "sem_correspondencia": 0.0026975912055333933}, "confidence": 0.9933240098388872, "input_tokens": 520, "latency_ms": 136.75753000001123} +{"id": "g0136-vas_consulta-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0019291283885333353, "vas_cancelamento": 0.0004153109024448496, "marketplace_compra": 0.0006299455276930708, "vas_contratacao": 0.00021587469040797912, "plano_nova_linha": 0.00039966197320388764, "suporte_chip_esim": 0.00010655126690377782, "cancelamento_linha": 0.0002882684630746805, "roaming_duvida": 0.00023376594295926252, "fidelidade_pontos": 0.015786713381964575, "suporte_configuracao": 0.04618825574364899, "plano_consulta": 0.36069284472165614, "sem_correspondencia": 0.5731136789975095}, "confidence": 0.5343058316336466, "input_tokens": 561, "latency_ms": 149.53700500001332} +{"id": "g0136-vas_consulta-regionalismo-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.004608011142243228, "vas_cancelamento": 0.003410679770952163, "vas_consulta": 0.9674706823905227, "sem_correspondencia": 0.02451062669628187}, "confidence": 0.9566275765206967, "input_tokens": 311, "latency_ms": 75.8081199999765} +{"id": "g0136-vas_consulta-regionalismo-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.0006839451244002973, "conta_explicacao": 0.9936439710207854, "conta_pagamento_confirmacao": 0.002301235151258904, "conta_debito_automatico_digital": 0.0007307774282592852, "plano_consulta": 0.00014602208129504, "conta_contestacao": 0.0004813738506816358, "conta_segunda_via": 0.00029162154417465325, "sem_correspondencia": 0.0017210537991448286}, "confidence": 0.9927359668808978, "input_tokens": 435, "latency_ms": 104.5421919999967} +{"id": "g0136-vas_consulta-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.6916609035308035, "vas_cancelamento": 0.0019068405759734388, "plano_consulta": 0.20645213235990897, "sem_correspondencia": 0.09998012353331419}, "confidence": 0.588881204707738, "input_tokens": 325, "latency_ms": 79.11178299997346} +{"id": "g0136-vas_consulta-regionalismo-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_explicacao": 0.14722399941868147, "roaming_pacote": 0.0014170104256430293, "vas_contratacao": 0.016431284934755687, "vas_cancelamento": 0.0004506035606716799, "vas_consulta": 0.8099029184057589, "plano_consulta": 0.0013406379849301223, "internet_pacote_adicional": 0.000207505970289474, "sem_correspondencia": 0.023026039299269555}, "confidence": 0.7827461924637247, "input_tokens": 420, "latency_ms": 103.74898200001326} +{"id": "g0138-vas_consulta-longo_contexto-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.005812584269682758, "plano_consulta": 0.004030270135302921, "vas_consulta": 0.9799676922142533, "sem_correspondencia": 0.010189453380761066}, "confidence": 0.973290256285671, "input_tokens": 348, "latency_ms": 84.92875299998559} +{"id": "g0138-vas_consulta-longo_contexto-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.001963627483391601, "suporte_configuracao": 0.0003407317118528553, "conta_explicacao": 0.02929472161399342, "seguranca_perda_roubo": 0.000664208676277926, "conta_vencimento": 0.0003874318918933564, "marketplace_compra": 0.00018491495559382862, "conta_pagamento_confirmacao": 0.00022825828103652533, "vas_consulta": 0.964624195481173, "conta_segunda_via": 0.0005644750562996016, "plano_consulta": 0.0005107599060397996, "vas_cancelamento": 0.0002621500311485436, "sem_correspondencia": 0.0009745249112994851}, "confidence": 0.961408213252189, "input_tokens": 570, "latency_ms": 148.59835900000462} +{"id": "g0138-vas_consulta-longo_contexto-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0035792448654803056, "cadastro_atualizacao": 0.000494973877257594, "conta_segunda_via": 0.00040301618751935374, "conta_contestacao": 0.3324495616352213, "internet_problema_conexao": 0.00024767216664805896, "troca_numero": 5.5637901622644596e-05, "internet_pacote_adicional": 0.00022171292649876667, "conta_pagamento_confirmacao": 4.68410882140736e-05, "fidelidade_pontos": 0.00015083733344306493, "bonus_nao_recebido": 1.4781121809607392e-05, "vas_contratacao": 0.00022490284495955948, "vas_consulta": 0.6613404584116443, "beneficios_consulta": 6.558367068078799e-05, "fidelidade_resgate": 4.3229304667393665e-05, "vas_cancelamento": 3.7802374710793916e-05, "sem_correspondencia": 0.0006237442896222191}, "confidence": 0.6387631556390875, "input_tokens": 682, "latency_ms": 183.468482999956} +{"id": "g0138-vas_consulta-longo_contexto-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"beneficios_consulta": 0.007980921544111145, "conta_contestacao": 0.0011883335785295773, "vas_contratacao": 0.0005324098630061822, "vas_cancelamento": 0.0004466155535746923, "suporte_chip_esim": 0.00029850480371207167, "atendimento_humano": 0.0004182429502106663, "vas_consulta": 0.9843480630669676, "plano_troca": 0.0003640021667018351, "plano_consulta": 0.002467499420604181, "marketplace_pedido": 0.00021766905696024984, "internet_pacote_adicional": 0.00010809148156131091, "sem_correspondencia": 0.0016296465140603717}, "confidence": 0.9829251597094193, "input_tokens": 560, "latency_ms": 146.4165269999853} +{"id": "g0138-vas_consulta-longo_contexto-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.05679954858425831, "plano_consulta": 0.012277767382969769, "vas_consulta": 0.9170537144707335, "sem_correspondencia": 0.013868969562038438}, "confidence": 0.8894049526276446, "input_tokens": 338, "latency_ms": 82.17816799998445} +{"id": "g0138-vas_consulta-longo_contexto-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 166, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.06928634276884967, "vas_consulta": 0.9087587063483725, "plano_consulta": 0.01019869574815829, "sem_correspondencia": 0.011756255134619498}, "confidence": 0.8783449417978303, "input_tokens": 340, "latency_ms": 84.02579800002741} +{"id": "g0138-vas_consulta-longo_contexto-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao", "vas_consulta"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0016719497423954232, "cancelamento_linha": 0.00013273507345906623, "conta_pagamento_confirmacao": 0.0002967446501268617, "beneficios_consulta": 0.0002008884123528802, "conta_debito_automatico_digital": 0.000536522513031821, "marketplace_compra": 0.00039594017174653356, "conta_vencimento": 0.0006402408296894272, "conta_contestacao": 0.17958431061441796, "portabilidade": 0.0037540419574426517, "conta_explicacao": 0.8013362620544138, "plano_consulta": 0.0034606108445593984, "sem_correspondencia": 0.00798975313636415}, "confidence": 0.7832759222411787, "input_tokens": 562, "latency_ms": 149.20004599997583} +{"id": "g0138-vas_consulta-longo_contexto-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 141, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"fidelidade_resgate": 0.0008692928675070759, "plano_consulta": 0.0018689908799513501, "roaming_pacote": 0.00026117264120454345, "roaming_duvida": 0.0001571602762390324, "portabilidade": 0.0006375282585888887, "vas_cancelamento": 0.00023175494348192164, "vas_contratacao": 0.0019003387493461373, "internet_pacote_adicional": 0.00017154079053706149, "conta_explicacao": 0.02008829570160911, "internet_problema_conexao": 0.0004426122920335183, "vas_consulta": 0.9711087171176093, "sem_correspondencia": 0.00226259548189214}, "confidence": 0.9684822368555737, "input_tokens": 548, "latency_ms": 144.84815200000867} +{"id": "g0138-vas_consulta-longo_contexto-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 145, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_vencimento": 0.0009256511910876884, "vas_contratacao": 0.00025180327174625493, "portabilidade": 0.0009730121618597177, "vas_cancelamento": 0.0004225187689465537, "conta_contestacao": 0.146460173255015, "plano_troca": 0.0017093025811489755, "vas_consulta": 0.8468434833103019, "suporte_chip_esim": 0.00010967954752990816, "recarga_nao_creditada": 0.00028616873436737616, "plano_consulta": 0.0006017964398730917, "marketplace_compra": 0.0001283060586549987, "conta_segunda_via": 0.0002818664717349887, "bonus_nao_recebido": 7.14549048339684e-05, "cancelamento_linha": 5.743287970627504e-05, "troca_numero": 0.00012041140737374609, "sem_correspondencia": 0.0007569390158195821}, "confidence": 0.836633048864322, "input_tokens": 663, "latency_ms": 178.79474900001924} +{"id": "g0138-vas_consulta-longo_contexto-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.00155839041129774, "conta_contestacao": 0.00023543068592788718, "internet_consumo": 0.00042460049410705575, "recarga_nao_creditada": 0.0002829557919111151, "plano_nova_linha": 0.002082166306746995, "conta_debito_automatico_digital": 0.0006020154793348113, "vas_contratacao": 0.0031787721686512647, "suporte_configuracao": 0.00025282004443084226, "plano_troca": 0.0004662047934175636, "vas_consulta": 0.989501436824938, "recarga_realizar": 0.00028650204089863637, "fidelidade_resgate": 0.00013689635186385724, "seguranca_perda_roubo": 8.810449495985061e-05, "plano_consulta": 0.0006638253182652386, "marketplace_compra": 4.156728086134663e-05, "sem_correspondencia": 0.0001983115123877437}, "confidence": 0.9888015326132674, "input_tokens": 670, "latency_ms": 180.6046849999916} +{"id": "g0138-vas_consulta-longo_contexto-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 162, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9728025422330812, "plano_consulta": 0.0011754973078732197, "marketplace_compra": 0.0016693082518907927, "vas_cancelamento": 0.014459133202283697, "fidelidade_resgate": 0.002599924985540666, "reclamacao_atendimento": 0.00032528209105677956, "vas_contratacao": 0.0004687534232585488, "sem_correspondencia": 0.0064995585050151095}, "confidence": 0.9689171911235216, "input_tokens": 470, "latency_ms": 113.0991169999902} +{"id": "g0138-vas_consulta-longo_contexto-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 144, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.983700685322906, "plano_consulta": 0.006747291286143212, "atendimento_humano": 0.0016213239333634807, "vas_cancelamento": 0.0020071243516572995, "vas_contratacao": 0.002064004583951458, "troca_numero": 0.00031175570948980755, "recarga_nao_creditada": 0.0004955921450245096, "sem_correspondencia": 0.003052222667464168}, "confidence": 0.9813722117976067, "input_tokens": 424, "latency_ms": 104.43945700001223} +{"id": "g0141-beneficios_consulta-informal_abreviado-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.501740418907176, "vas_contratacao": 0.0027293805537242145, "beneficios_consulta": 0.4857791842623462, "sem_correspondencia": 0.00975101627675354}, "confidence": 0.3356538918762347, "input_tokens": 321, "latency_ms": 78.9656089999653} +{"id": "g0141-beneficios_consulta-informal_abreviado-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.013556692398211459, "vas_contratacao": 0.034159909880238856, "beneficios_consulta": 0.9327817085231088, "sem_correspondencia": 0.01950168919844093}, "confidence": 0.9103756113641451, "input_tokens": 319, "latency_ms": 78.20749800004023} +{"id": "g0141-beneficios_consulta-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.0007816114985676314, "bonus_nao_recebido": 0.00024303256976405453, "plano_nova_linha": 0.0007999107428414746, "internet_pacote_adicional": 0.0003704447294637283, "desconto_retencao": 0.0005111932374787773, "plano_consulta": 0.9931262884797694, "fidelidade_pontos": 0.0003902599361355155, "vas_contratacao": 0.00024918534878537056, "fidelidade_resgate": 0.0005453312681457424, "conta_debito_automatico_digital": 7.133821405800864e-05, "parceiros_ofertas": 0.000139889398235264, "sem_correspondencia": 0.0027715145767550405}, "confidence": 0.9925014056142941, "input_tokens": 560, "latency_ms": 147.90136299995993} +{"id": "g0141-beneficios_consulta-informal_abreviado-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.0006376982006066448, "plano_consulta": 0.10048857022170737, "fidelidade_resgate": 0.0005405891984410004, "desconto_retencao": 0.0003632956026584214, "bonus_nao_recebido": 0.0002571210765329267, "vas_contratacao": 0.0005233282922539583, "beneficios_consulta": 0.8949348232966254, "sem_correspondencia": 0.0022545741111742413}, "confidence": 0.8799255123390005, "input_tokens": 439, "latency_ms": 103.95886499998142} +{"id": "g0141-beneficios_consulta-informal_abreviado-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.0006420458068535691, "bonus_nao_recebido": 0.0003708696302358797, "fidelidade_pontos": 0.0004560952208754785, "vas_contratacao": 0.00031227733166569276, "plano_consulta": 0.0024507762219107814, "beneficios_consulta": 0.9931769292214379, "fidelidade_resgate": 0.0001283800152140629, "sem_correspondencia": 0.002462626551806612}, "confidence": 0.9922022048245006, "input_tokens": 442, "latency_ms": 105.61974400002327} +{"id": "g0141-beneficios_consulta-informal_abreviado-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.37350365548489267, "fidelidade_resgate": 0.0015637875988363445, "cancelamento_linha": 0.0018557973459745933, "marketplace_pedido": 0.0008298190760721602, "recarga_saldo": 0.00047707520565912594, "fidelidade_pontos": 0.00021117072563422886, "conta_vencimento": 0.0010486190216934756, "vas_contratacao": 0.5454558401938474, "plano_consulta": 0.07189896101138715, "desconto_retencao": 0.0001614368674134088, "bonus_nao_recebido": 0.00012624945794490266, "sem_correspondencia": 0.0028675880106446222}, "confidence": 0.5041336438478333, "input_tokens": 536, "latency_ms": 143.2101049999801} +{"id": "g0141-beneficios_consulta-informal_abreviado-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"portabilidade": 0.004049218073312833, "internet_consumo": 0.001964204715712381, "suporte_chip_esim": 0.0009369284438568514, "vas_contratacao": 0.2360953548175619, "internet_pacote_adicional": 0.0014359359545301565, "conta_explicacao": 0.0016711159172396472, "beneficios_consulta": 0.7022924730463772, "desconto_retencao": 0.00019428443395345536, "fidelidade_resgate": 0.0007943979553043823, "vas_consulta": 0.04283416904751951, "marketplace_compra": 0.0001643617424602244, "fidelidade_pontos": 6.423185802313307e-05, "plano_consulta": 0.006497286364204164, "conta_debito_automatico_digital": 0.00036407008390006265, "bonus_nao_recebido": 2.1154387876710044e-05, "sem_correspondencia": 0.0006208131581674611}, "confidence": 0.6824453045828024, "input_tokens": 670, "latency_ms": 180.30153899997003} +{"id": "g0141-beneficios_consulta-informal_abreviado-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.015485843626662252, "beneficios_consulta": 0.9686017649297913, "vas_contratacao": 0.00930386662782391, "sem_correspondencia": 0.006608524815722472}, "confidence": 0.9581356865730554, "input_tokens": 318, "latency_ms": 77.01542300003439} +{"id": "g0141-beneficios_consulta-informal_abreviado-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.5312250577694516, "vas_contratacao": 0.008988904513054292, "plano_consulta": 0.414214148567325, "sem_correspondencia": 0.04557188915016914}, "confidence": 0.37496674369260213, "input_tokens": 319, "latency_ms": 78.28508000000056} +{"id": "g0141-beneficios_consulta-informal_abreviado-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8566475370443227, "plano_consulta": 0.1225282744014282, "vas_contratacao": 0.004141136531679719, "sem_correspondencia": 0.01668305202256938}, "confidence": 0.8088633827257635, "input_tokens": 320, "latency_ms": 78.09915300003922} +{"id": "g0141-beneficios_consulta-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.29361715909256936, "vas_contratacao": 0.5700782943694911, "desconto_retencao": 0.005342460171941263, "sem_correspondencia": 0.13096208636599824}, "confidence": 0.42677105915932145, "input_tokens": 320, "latency_ms": 80.27768599998808} +{"id": "g0141-beneficios_consulta-informal_abreviado-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.7002733646238426, "recarga_saldo": 0.0004117985951164807, "conta_segunda_via": 0.00018828394070267185, "suporte_sem_sinal": 0.0006362636388433175, "bonus_nao_recebido": 0.0001982034662713164, "vas_contratacao": 0.0019503247424182664, "fidelidade_resgate": 0.0001574898994076528, "roaming_duvida": 5.76350230416533e-05, "desconto_retencao": 0.0004473387666071261, "negociacao_religacao": 5.607833084928965e-05, "vas_consulta": 0.015907024270288905, "portabilidade": 0.0005132864666226206, "plano_consulta": 0.278365783242802, "troca_numero": 0.00010876823590915385, "fidelidade_pontos": 3.4180495666110933e-05, "sem_correspondencia": 0.000694176261610881}, "confidence": 0.6802915889320988, "input_tokens": 648, "latency_ms": 176.84629799998675} +{"id": "g0142-beneficios_consulta-erros_digitacao-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.7047672309274781, "vas_contratacao": 0.0030756741782136205, "plano_consulta": 0.27294440278877374, "sem_correspondencia": 0.019212692105534564}, "confidence": 0.6063563079033041, "input_tokens": 309, "latency_ms": 76.40140000000883} +{"id": "g0142-beneficios_consulta-erros_digitacao-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.0011839623110427519, "desconto_retencao": 0.0007003928822856706, "vas_contratacao": 0.001609883838645499, "fidelidade_resgate": 0.00036811986880754905, "beneficios_consulta": 0.9700843858108619, "bonus_nao_recebido": 0.00039340089095183636, "fidelidade_pontos": 9.52411592829027e-05, "sem_correspondencia": 0.025564613238121935}, "confidence": 0.9658107266409852, "input_tokens": 430, "latency_ms": 103.85979100004761} +{"id": "g0142-beneficios_consulta-erros_digitacao-02-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.0025471914575572376, "fidelidade_resgate": 0.0006285568745164502, "beneficios_consulta": 0.9814166130593637, "marketplace_pedido": 0.0015115671736265015, "internet_pacote_adicional": 0.0005803977524969114, "fidelidade_pontos": 0.00013468314179353988, "desconto_retencao": 0.00037921780969186206, "vas_contratacao": 0.006740820615938343, "roaming_cobranca": 0.0002489044896349596, "bonus_nao_recebido": 3.56407474052882e-05, "plano_troca": 0.005065487364101183, "sem_correspondencia": 0.0007109195138739858}, "confidence": 0.9797272142465786, "input_tokens": 546, "latency_ms": 145.09679600001846} +{"id": "g0142-beneficios_consulta-erros_digitacao-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9691293863039419, "plano_consulta": 0.01469541012695222, "vas_contratacao": 0.0029007033729963132, "sem_correspondencia": 0.013274500196109613}, "confidence": 0.958839181738589, "input_tokens": 309, "latency_ms": 76.62512199999583} +{"id": "g0142-beneficios_consulta-erros_digitacao-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.05980796943261712, "vas_contratacao": 0.007265566503781076, "beneficios_consulta": 0.9111799794334741, "sem_correspondencia": 0.021746484630127703}, "confidence": 0.8815733059112986, "input_tokens": 304, "latency_ms": 76.81318199996667} +{"id": "g0142-beneficios_consulta-erros_digitacao-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0014807164292914897, "plano_consulta": 0.0006048822821053555, "beneficios_consulta": 0.992079667455204, "sem_correspondencia": 0.005834733833399204}, "confidence": 0.9894395566069386, "input_tokens": 309, "latency_ms": 77.26785899996003} +{"id": "g0142-beneficios_consulta-erros_digitacao-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.002030279934111454, "roaming_duvida": 0.0005111261588045796, "parceiros_ofertas": 0.0010660802623286296, "reclamacao_atendimento": 0.0002778404133847223, "marketplace_compra": 0.0005394209145591516, "recarga_realizar": 0.0003373630580331769, "suporte_sem_sinal": 0.0017634096365091538, "vas_consulta": 0.884753808510764, "internet_problema_conexao": 0.0011810824603923215, "plano_consulta": 0.04520370675656618, "vas_contratacao": 0.055856509429809895, "sem_correspondencia": 0.006479372464736688}, "confidence": 0.8742768820117423, "input_tokens": 538, "latency_ms": 143.0961669999533} +{"id": "g0142-beneficios_consulta-erros_digitacao-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.0007530951077030978, "bonus_nao_recebido": 0.00011570242876382002, "fidelidade_pontos": 0.00020043149152763806, "vas_contratacao": 0.00016249929890833892, "roaming_cobranca": 0.0002922837505694438, "plano_consulta": 0.9854838365728485, "fidelidade_resgate": 0.00010028644686935116, "seguranca_perda_roubo": 8.672755526398465e-05, "conta_explicacao": 0.007931276490371736, "desconto_retencao": 2.2615325341344735e-05, "beneficios_consulta": 0.00024842020831016416, "sem_correspondencia": 0.004602825323522685}, "confidence": 0.9841641853521982, "input_tokens": 544, "latency_ms": 142.88984700004903} +{"id": "g0142-beneficios_consulta-erros_digitacao-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.001452416444819092, "seguranca_perda_roubo": 0.00034255247741652773, "desconto_retencao": 0.0003630352060304459, "vas_contratacao": 0.00048204923860998617, "recarga_nao_creditada": 0.0003426364453655717, "negociacao_religacao": 0.0013172455727258581, "beneficios_consulta": 0.9921344847360825, "bonus_nao_recebido": 0.00037706619957215894, "fidelidade_resgate": 0.0005768878804242315, "troca_numero": 0.00012200766385964147, "cancelamento_linha": 0.0001589799470603251, "fidelidade_pontos": 9.970585357198929e-05, "vas_consulta": 0.00010794970861048358, "plano_consulta": 0.0007337608750199372, "conta_vencimento": 0.00016289010799822005, "sem_correspondencia": 0.0012263316428331344}, "confidence": 0.9916101170518213, "input_tokens": 620, "latency_ms": 166.11360000001696} +{"id": "g0142-beneficios_consulta-erros_digitacao-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_cancelamento": 0.0003438242973392001, "recarga_realizar": 0.0004669833470017438, "atendimento_humano": 0.0011873907209081428, "vas_contratacao": 0.000468821351398262, "beneficios_consulta": 0.9935684793460112, "plano_consulta": 0.0013158969746983045, "cancelamento_linha": 0.00015708625943294398, "desconto_retencao": 0.0001364277654353296, "roaming_cobranca": 0.00043484193641763684, "fidelidade_resgate": 6.818237128868993e-05, "bonus_nao_recebido": 0.0014182171769658136, "suporte_sem_sinal": 0.00010796524639783119, "portabilidade": 9.090961018245076e-05, "roaming_duvida": 7.758969833896331e-05, "fidelidade_pontos": 5.6051976207394464e-05, "sem_correspondencia": 0.00010133192197633203}, "confidence": 0.9931397113024115, "input_tokens": 636, "latency_ms": 172.14475999998058} +{"id": "g0142-beneficios_consulta-erros_digitacao-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_configuracao": 0.0007514229658518638, "bonus_nao_recebido": 0.000268806221363661, "marketplace_pedido": 0.0007026806380221528, "vas_contratacao": 0.0010722583639823885, "fidelidade_resgate": 0.0003158756529981849, "roaming_cobranca": 0.00018065272571890604, "desconto_retencao": 0.00032035984929924474, "plano_consulta": 0.6439896448296613, "fidelidade_pontos": 0.000266983601994158, "suporte_chip_esim": 0.00025174773925292783, "conta_debito_automatico_digital": 0.0006367137842868511, "conta_contestacao": 0.00024157251402950156, "cancelamento_linha": 0.0001907183436533978, "beneficios_consulta": 0.3490773597594336, "reclamacao_atendimento": 0.00012370222214263404, "sem_correspondencia": 0.0016095007883093243}, "confidence": 0.6202556211516386, "input_tokens": 667, "latency_ms": 179.0077040000142} +{"id": "g0142-beneficios_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.0007861917503110224, "fidelidade_resgate": 0.00018205783292592036, "troca_numero": 0.0002671489530134958, "fidelidade_pontos": 0.00010916174889131143, "negociacao_divida": 0.00042556018911244436, "vas_contratacao": 0.0003062068829300142, "plano_consulta": 0.9954499013281158, "atendimento_humano": 0.00014593309342618842, "bonus_nao_recebido": 0.00045543181622102806, "desconto_retencao": 0.0001230765796932128, "roaming_pacote": 0.00012745273283813917, "sem_correspondencia": 0.0016218770925214572}, "confidence": 0.995036255994308, "input_tokens": 521, "latency_ms": 140.4507679999938} +{"id": "g0145-beneficios_consulta-longo_contexto-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 219, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0015057174495803612, "beneficios_consulta": 0.9828607466540723, "plano_consulta": 0.009327678247003231, "sem_correspondencia": 0.006305857649344054}, "confidence": 0.9771476622054296, "input_tokens": 359, "latency_ms": 84.6960240000385} +{"id": "g0145-beneficios_consulta-longo_contexto-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 199, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.14104435543790703, "beneficios_consulta": 0.8465673397265824, "bonus_nao_recebido": 0.002477666211291879, "vas_contratacao": 0.00784893229785825, "fidelidade_pontos": 0.0005246767661709563, "desconto_retencao": 0.00011713296838261879, "fidelidade_resgate": 7.964536131916873e-05, "sem_correspondencia": 0.0013402512304876459}, "confidence": 0.8246483882589513, "input_tokens": 468, "latency_ms": 113.52088499995716} +{"id": "g0145-beneficios_consulta-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_pontos": 0.0009016214683363822, "fidelidade_resgate": 0.0014788847005998966, "desconto_retencao": 0.001360610845348808, "plano_consulta": 0.9224616474171814, "vas_contratacao": 0.030406085015035177, "bonus_nao_recebido": 0.0037859933919577268, "roaming_cobranca": 0.00015799046067266153, "sem_correspondencia": 0.03944716670086799}, "confidence": 0.9113847399053501, "input_tokens": 470, "latency_ms": 113.13484999999446} +{"id": "g0145-beneficios_consulta-longo_contexto-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 181, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0031091468874953386, "beneficios_consulta": 0.8886068982630135, "plano_consulta": 0.09781240666119476, "sem_correspondencia": 0.01047154818829642}, "confidence": 0.8514758643506847, "input_tokens": 343, "latency_ms": 84.85455200002434} +{"id": "g0145-beneficios_consulta-longo_contexto-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 224, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"cadastro_atualizacao": 0.00033615693812020885, "vas_contratacao": 0.000376996718953098, "negociacao_religacao": 0.0006814183335102536, "marketplace_pedido": 0.00026142828860651674, "beneficios_consulta": 0.8144124744060353, "desconto_retencao": 0.00014055922536394404, "conta_explicacao": 0.004235245517408721, "conta_segunda_via": 6.168616249434425e-05, "internet_pacote_adicional": 8.943746116483277e-05, "internet_problema_conexao": 3.347309562269001e-05, "conta_debito_automatico_digital": 7.338719587083436e-05, "bonus_nao_recebido": 1.839317162155237e-05, "fidelidade_pontos": 9.822446225701626e-05, "plano_consulta": 0.1785156580631465, "fidelidade_resgate": 0.00019113100143351594, "sem_correspondencia": 0.00047432995839068214}, "confidence": 0.8020399726997712, "input_tokens": 715, "latency_ms": 190.31400999995185} +{"id": "g0145-beneficios_consulta-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.2736426183128156, "vas_contratacao": 0.2774177851686091, "desconto_retencao": 0.03128671399479565, "sem_correspondencia": 0.4176528825237796}, "confidence": 0.22353717669837278, "input_tokens": 343, "latency_ms": 84.32601700002351} +{"id": "g0145-beneficios_consulta-longo_contexto-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 185, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.13817195039325286, "fidelidade_pontos": 0.0006989990090465417, "desconto_retencao": 0.0005047371169393969, "beneficios_consulta": 0.8537673787783784, "vas_contratacao": 0.00619484969750937, "bonus_nao_recebido": 2.5385766492484136e-05, "fidelidade_resgate": 2.012032560034753e-05, "sem_correspondencia": 0.0006165789127806181}, "confidence": 0.8328770043181467, "input_tokens": 462, "latency_ms": 112.41102600001796} +{"id": "g0145-beneficios_consulta-longo_contexto-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.023287217251410145, "plano_consulta": 0.323664160922699, "desconto_retencao": 0.028056320372892404, "sem_correspondencia": 0.6249923014529984}, "confidence": 0.4999897352706646, "input_tokens": 348, "latency_ms": 84.51911299999892} +{"id": "g0145-beneficios_consulta-longo_contexto-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 188, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.04389381985828462, "beneficios_consulta": 0.9286364351355605, "vas_contratacao": 0.008888168037764104, "sem_correspondencia": 0.018581576968390683}, "confidence": 0.9048485801807477, "input_tokens": 343, "latency_ms": 84.33760100001564} +{"id": "g0145-beneficios_consulta-longo_contexto-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 186, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.0010627505158243345, "bonus_nao_recebido": 0.0003012693139132394, "beneficios_consulta": 0.7531515607432293, "vas_contratacao": 0.0005748997716746412, "atendimento_humano": 7.732463266621464e-05, "conta_vencimento": 0.00014586143218417487, "marketplace_compra": 0.00013266909688217017, "plano_consulta": 0.23906504967958891, "fidelidade_pontos": 0.00011443260688193725, "desconto_retencao": 4.3333304480800734e-05, "fidelidade_resgate": 0.0002566792791428342, "sem_correspondencia": 0.005074169623531294}, "confidence": 0.7307107935380686, "input_tokens": 572, "latency_ms": 149.25431900002195} +{"id": "g0145-beneficios_consulta-longo_contexto-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.0007623940128277835, "plano_consulta": 0.0002331867841171099, "fidelidade_pontos": 0.00022735963963001237, "parceiros_ofertas": 0.0004090588892329906, "internet_problema_conexao": 0.00024911060289823376, "fidelidade_resgate": 0.0003065983508991155, "beneficios_consulta": 0.9967749274092735, "internet_pacote_adicional": 0.0001972245840122578, "bonus_nao_recebido": 0.00020005549614040034, "vas_contratacao": 5.531756380716614e-05, "conta_debito_automatico_digital": 6.090319817837128e-05, "desconto_retencao": 6.308613825349645e-05, "atendimento_humano": 6.899143870421178e-05, "seguranca_fraude": 6.793497624710832e-05, "recarga_nao_creditada": 0.00011141000284228013, "sem_correspondencia": 0.00021244091293581177}, "confidence": 0.9965599225698918, "input_tokens": 680, "latency_ms": 187.9177289999916} +{"id": "g0145-beneficios_consulta-longo_contexto-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["vas_contratacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 197, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.06532838301226286, "beneficios_consulta": 0.7837555061396758, "plano_consulta": 0.11428908515175908, "sem_correspondencia": 0.036627025696302294}, "confidence": 0.7116740081862343, "input_tokens": 344, "latency_ms": 83.3744999999908} +{"id": "g0149-desconto_retencao-erros_digitacao-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.05200528515024077, "fidelidade_resgate": 0.0007801841441628729, "vas_contratacao": 0.0003926839563670996, "plano_troca": 0.1195927634596546, "suporte_configuracao": 0.00027172110573760926, "internet_problema_conexao": 0.000321860811093147, "conta_segunda_via": 7.21343884705995e-05, "fidelidade_pontos": 2.9439137121330933e-05, "bonus_nao_recebido": 0.00020445123295916481, "negociacao_religacao": 1.5163481456777156e-05, "beneficios_consulta": 4.30653191004242e-05, "vas_consulta": 0.0003689596387082593, "desconto_retencao": 0.7901553837699026, "conta_contestacao": 0.0003344866893328727, "cancelamento_linha": 8.947585164861087e-05, "sem_correspondencia": 0.035322941864043285}, "confidence": 0.776165742687896, "input_tokens": 663, "latency_ms": 178.9846020000141} +{"id": "g0149-desconto_retencao-erros_digitacao-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.006088629187120507, "plano_troca": 0.0016635269158220077, "desconto_retencao": 0.9683428677684851, "fidelidade_resgate": 0.002808366620668154, "cancelamento_linha": 0.0028274050463501814, "negociacao_divida": 0.006033488622549162, "fidelidade_pontos": 0.0003008806980133451, "sem_correspondencia": 0.011934835140991416}, "confidence": 0.9638204203068403, "input_tokens": 423, "latency_ms": 103.81190099997184} +{"id": "g0149-desconto_retencao-erros_digitacao-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.002057340835389674, "negociacao_divida": 0.04810054958496897, "plano_troca": 0.03349194822553003, "desconto_retencao": 0.913780927261035, "cancelamento_linha": 0.00031583880241498974, "beneficios_consulta": 0.00011623138663041566, "fidelidade_resgate": 0.00012204910202868586, "sem_correspondencia": 0.0020151148020021597}, "confidence": 0.9014639168697546, "input_tokens": 428, "latency_ms": 104.16313799998989} +{"id": "g0149-desconto_retencao-erros_digitacao-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.0036971712551244758, "plano_troca": 0.0061763752372201025, "desconto_retencao": 0.9671701506315077, "sem_correspondencia": 0.022956302876147673}, "confidence": 0.9562268675086772, "input_tokens": 319, "latency_ms": 78.12882999996873} +{"id": "g0149-desconto_retencao-erros_digitacao-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.0014489702548827618, "marketplace_pedido": 0.0007086557339221292, "desconto_retencao": 0.9941448256914563, "plano_troca": 0.0011670539157254026, "recarga_realizar": 0.00038505838870653893, "seguranca_fraude": 0.00019819784016070685, "internet_problema_conexao": 0.0002464975285436468, "conta_pagamento_confirmacao": 0.00030444739753023205, "fidelidade_pontos": 0.00029870381350354436, "bonus_nao_recebido": 3.10350982973584e-05, "suporte_configuracao": 9.814611566450878e-05, "cancelamento_linha": 4.830983166434561e-05, "conta_vencimento": 5.506180723013915e-05, "beneficios_consulta": 5.1239130220988556e-05, "fidelidade_resgate": 6.356230121070008e-05, "sem_correspondencia": 0.0007502351512808043}, "confidence": 0.9937544807375535, "input_tokens": 657, "latency_ms": 178.55957099999387} +{"id": "g0149-desconto_retencao-erros_digitacao-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.0027937939008904015, "desconto_retencao": 0.9746699616214871, "fidelidade_resgate": 0.002851652836978962, "parceiros_ofertas": 0.0009325154878195421, "cancelamento_linha": 0.0133080787609553, "internet_consumo": 0.0005563967441436838, "recarga_nao_creditada": 0.0001444493467430556, "beneficios_consulta": 0.00012673207997063434, "fidelidade_pontos": 0.00018174249926731725, "bonus_nao_recebido": 1.9591104778986424e-05, "plano_troca": 0.0013144413551606632, "sem_correspondencia": 0.0031006442618044137}, "confidence": 0.9723672308598043, "input_tokens": 526, "latency_ms": 141.52416400003176} +{"id": "g0149-desconto_retencao-erros_digitacao-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9807248575139645, "plano_troca": 0.006282313279841979, "cancelamento_linha": 0.005563679732404277, "sem_correspondencia": 0.00742914947378922}, "confidence": 0.9742998100186191, "input_tokens": 312, "latency_ms": 76.14508799997566} +{"id": "g0149-desconto_retencao-erros_digitacao-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 90, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9818673371661176, "plano_troca": 0.006507488468828235, "cancelamento_linha": 0.005235745107224589, "sem_correspondencia": 0.006389429257829606}, "confidence": 0.97582311622149, "input_tokens": 317, "latency_ms": 78.07183800002804} +{"id": "g0149-desconto_retencao-erros_digitacao-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.05100362497207708, "desconto_retencao": 0.8975615389091404, "cancelamento_linha": 0.00428285935313093, "sem_correspondencia": 0.04715197676565165}, "confidence": 0.863415385212187, "input_tokens": 322, "latency_ms": 78.93140900000617} +{"id": "g0149-desconto_retencao-erros_digitacao-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.0026831419843670063, "desconto_retencao": 0.9900600343284464, "fidelidade_resgate": 0.00226015727473447, "cancelamento_linha": 0.001655326425203815, "vas_consulta": 0.000887405708024054, "plano_troca": 0.001069145941838121, "fidelidade_pontos": 0.0002336918071254845, "conta_debito_automatico_digital": 0.0002039602869014624, "negociacao_divida": 0.0001741099318382612, "suporte_configuracao": 2.6719166833308347e-05, "bonus_nao_recebido": 8.125314320223372e-05, "sem_correspondencia": 0.0006650540014852064}, "confidence": 0.9891564010855783, "input_tokens": 551, "latency_ms": 146.45347199996195} +{"id": "g0149-desconto_retencao-erros_digitacao-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"bonus_nao_recebido": 0.0012640063886167785, "beneficios_consulta": 0.000722508917318094, "roaming_pacote": 0.0006340013656786397, "cancelamento_linha": 0.0025767832737046796, "portabilidade": 0.9422240014995603, "fidelidade_pontos": 0.0006182407354971979, "plano_troca": 0.00022789346320917906, "marketplace_compra": 0.0001351125757176238, "negociacao_divida": 0.00027352092815148733, "cadastro_atualizacao": 9.173282840422177e-05, "desconto_retencao": 0.04944197664285407, "conta_explicacao": 0.00026990179470138566, "fidelidade_resgate": 9.683070430483908e-05, "conta_segunda_via": 6.36249712239773e-05, "conta_debito_automatico_digital": 0.0003802263590767114, "sem_correspondencia": 0.0009796375519806032}, "confidence": 0.9383722682661981, "input_tokens": 664, "latency_ms": 180.9701530000325} +{"id": "g0149-desconto_retencao-erros_digitacao-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.04559883184337664, "fidelidade_pontos": 0.0017145872056341623, "beneficios_consulta": 0.002007783151655399, "desconto_retencao": 0.9438279939395183, "plano_troca": 0.00029580422373924733, "fidelidade_resgate": 0.00016528737947495912, "cancelamento_linha": 3.656948552166426e-05, "sem_correspondencia": 0.006353142771079665}, "confidence": 0.9358034216451634, "input_tokens": 427, "latency_ms": 104.30012900002339} +{"id": "g0151-desconto_retencao-emocional-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0017710535143013468, "conta_explicacao": 0.00027610117781876856, "bonus_nao_recebido": 0.00037562328941001197, "negociacao_divida": 0.0003412295992624148, "fidelidade_pontos": 0.00033899188302747733, "beneficios_consulta": 0.0004543304288940014, "conta_debito_automatico_digital": 0.00020443699587224145, "cancelamento_linha": 0.05641526427632616, "plano_troca": 0.0013073533912930095, "desconto_retencao": 0.9345925568055968, "cadastro_atualizacao": 0.00019316427894127674, "sem_correspondencia": 0.0037298943592565434}, "confidence": 0.9286464256061056, "input_tokens": 569, "latency_ms": 149.00924099998747} +{"id": "g0151-desconto_retencao-emocional-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0014090393361182551, "bonus_nao_recebido": 0.0004214209347849191, "plano_troca": 0.0004840520655444661, "beneficios_consulta": 0.0005354131891375877, "cancelamento_linha": 0.00028028546919641335, "negociacao_divida": 0.0008912148408580798, "desconto_retencao": 0.9936824401669543, "roaming_pacote": 0.0006069051696734856, "marketplace_compra": 0.00034293413110103664, "fidelidade_pontos": 0.00020206137490819573, "conta_pagamento_confirmacao": 9.806046835731512e-05, "sem_correspondencia": 0.0010461728533659991}, "confidence": 0.9931081165457684, "input_tokens": 551, "latency_ms": 144.56841800000575} +{"id": "g0151-desconto_retencao-emocional-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.0018723738128046084, "parceiros_ofertas": 0.0007227702548175414, "beneficios_consulta": 0.001497252750573095, "desconto_retencao": 0.857418322002206, "bonus_nao_recebido": 0.0002754244765436901, "fidelidade_resgate": 0.0002748537717207422, "roaming_duvida": 0.0009225969384015856, "fidelidade_pontos": 0.0001272734525519341, "plano_troca": 0.1124722003540506, "conta_contestacao": 0.00031820048190543134, "cancelamento_linha": 0.005617742985125479, "sem_correspondencia": 0.0184809887192991}, "confidence": 0.8444563512751341, "input_tokens": 556, "latency_ms": 145.59882999998308} +{"id": "g0151-desconto_retencao-emocional-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0021039849277048636, "bonus_nao_recebido": 0.0009142065710729478, "fidelidade_pontos": 0.0021150638806769423, "cancelamento_linha": 0.012653753870211096, "desconto_retencao": 0.9616554482669366, "beneficios_consulta": 0.00075856406525058, "reclamacao_atendimento": 0.0005811261118500796, "negociacao_divida": 0.0001838572164715954, "recarga_realizar": 0.0005938584526687443, "internet_pacote_adicional": 4.307323270465751e-05, "fidelidade_resgate": 0.0002291103109962104, "sem_correspondencia": 0.018167953093455445}, "confidence": 0.9581695799275675, "input_tokens": 547, "latency_ms": 144.49328899996772} +{"id": "g0151-desconto_retencao-emocional-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.000630504352504343, "plano_troca": 0.00046893594074784347, "beneficios_consulta": 0.00031417814086475755, "cancelamento_linha": 0.00022819897594265732, "negociacao_divida": 0.10366876301653484, "fidelidade_resgate": 0.0009092853794798112, "desconto_retencao": 0.8892715070006266, "sem_correspondencia": 0.004508627193298964}, "confidence": 0.8734531508578592, "input_tokens": 432, "latency_ms": 103.66755799998373} +{"id": "g0151-desconto_retencao-emocional-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"vas_cancelamento": 0.15678440390244935, "beneficios_consulta": 0.0023376155746696165, "bonus_nao_recebido": 0.0018087171355330434, "desconto_retencao": 0.8213210616398142, "fidelidade_resgate": 0.0009252619770991651, "conta_vencimento": 0.00016349165101448658, "negociacao_divida": 0.00015751669194664003, "marketplace_pedido": 4.8666593075800796e-05, "fidelidade_pontos": 0.00014169291423545948, "cancelamento_linha": 0.0014645454295644613, "plano_troca": 0.0001275066594887272, "sem_correspondencia": 0.014719519831109078}, "confidence": 0.8050775217888885, "input_tokens": 546, "latency_ms": 144.69577999994954} +{"id": "g0151-desconto_retencao-emocional-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.002372833145301784, "cancelamento_linha": 0.0007191061433581657, "roaming_cobranca": 0.0006764057349732764, "plano_troca": 0.001279782592419818, "fidelidade_pontos": 0.0006441444543769913, "desconto_retencao": 0.9931172627540673, "suporte_sem_sinal": 0.00019071823250557958, "beneficios_consulta": 0.0002344561459508353, "negociacao_religacao": 0.0002364577659242868, "fidelidade_resgate": 2.5506648148746035e-05, "bonus_nao_recebido": 6.890230984820814e-05, "sem_correspondencia": 0.000434424073125008}, "confidence": 0.9924915593680731, "input_tokens": 553, "latency_ms": 145.38164600003256} +{"id": "g0151-desconto_retencao-emocional-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.0006314103259195023, "roaming_pacote": 0.0006010144753875357, "vas_cancelamento": 0.0011890824405791475, "conta_pagamento_confirmacao": 0.00048468822867164146, "suporte_configuracao": 0.00020062379761600274, "fidelidade_pontos": 0.0003043741644939476, "fidelidade_resgate": 0.00021334998884309407, "desconto_retencao": 0.9951231941013372, "beneficios_consulta": 0.00036588071141010987, "troca_numero": 5.280641543642266e-05, "roaming_cobranca": 0.00021572721137121516, "negociacao_divida": 0.0002702387834631036, "plano_troca": 0.00012991126642396736, "cancelamento_linha": 3.700726877560057e-05, "seguranca_fraude": 4.30136850993593e-05, "sem_correspondencia": 0.00013767713517217044}, "confidence": 0.994798073708093, "input_tokens": 652, "latency_ms": 176.39387700000952} +{"id": "g0151-desconto_retencao-emocional-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.005928416697700843, "plano_troca": 0.013303741028835187, "desconto_retencao": 0.9711755967635862, "sem_correspondencia": 0.009592245509877726}, "confidence": 0.9615674623514483, "input_tokens": 316, "latency_ms": 76.84148399999913} +{"id": "g0151-desconto_retencao-emocional-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9518339171140214, "plano_troca": 0.028549485251700504, "cancelamento_linha": 0.008986853134590167, "sem_correspondencia": 0.010629744499687913}, "confidence": 0.9357785561520285, "input_tokens": 328, "latency_ms": 78.44146000002183} +{"id": "g0151-desconto_retencao-emocional-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.981477169104146, "plano_troca": 0.007770460046387483, "cancelamento_linha": 0.0056580381274558755, "sem_correspondencia": 0.005094332722010643}, "confidence": 0.9753028921388612, "input_tokens": 311, "latency_ms": 77.39186399999198} +{"id": "g0151-desconto_retencao-emocional-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0018944868279128304, "plano_troca": 0.0008624000954231541, "fidelidade_pontos": 0.00043607449441571377, "cancelamento_linha": 0.0028209471390533694, "beneficios_consulta": 0.0004989377995220934, "negociacao_divida": 0.0008689746003323223, "desconto_retencao": 0.9894810286389846, "sem_correspondencia": 0.0031371504043558244}, "confidence": 0.9879783184445541, "input_tokens": 427, "latency_ms": 103.6129039999878} +{"id": "g0152-desconto_retencao-longo_contexto-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 105, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 286, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.15958593936783216, "plano_troca": 0.09187940635677497, "desconto_retencao": 0.7422286331517596, "sem_correspondencia": 0.006306021123633321}, "confidence": 0.6563048442023459, "input_tokens": 368, "latency_ms": 86.17755099999158} +{"id": "g0152-desconto_retencao-longo_contexto-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 212, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"parceiros_ofertas": 0.002065711764015344, "roaming_cobranca": 0.001289456095646347, "negociacao_divida": 0.0025909756041195254, "desconto_retencao": 0.9601558376093391, "bonus_nao_recebido": 0.00035280119969083643, "fidelidade_pontos": 0.00030244910802769534, "plano_nova_linha": 0.0050388865159872, "plano_troca": 0.022292556371397935, "fidelidade_resgate": 0.00034345264979607204, "cancelamento_linha": 0.00015138421624570248, "beneficios_consulta": 0.00013159953951738794, "sem_correspondencia": 0.005284889326217027}, "confidence": 0.9565336410283699, "input_tokens": 570, "latency_ms": 149.00733299998592} +{"id": "g0152-desconto_retencao-longo_contexto-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.990106373347424, "plano_troca": 0.003403820496538112, "cancelamento_linha": 0.0035374611325066953, "sem_correspondencia": 0.0029523450235311222}, "confidence": 0.9868084977965653, "input_tokens": 346, "latency_ms": 83.38564900003576} +{"id": "g0152-desconto_retencao-longo_contexto-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0036557957548971594, "desconto_retencao": 0.9884033161412388, "cancelamento_linha": 0.001822478410708312, "sem_correspondencia": 0.006118409693155785}, "confidence": 0.9845377548549847, "input_tokens": 355, "latency_ms": 88.90738800005238} +{"id": "g0152-desconto_retencao-longo_contexto-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_pontos": 0.0018993093968063188, "beneficios_consulta": 0.0014316613919839376, "bonus_nao_recebido": 0.0009893274556433697, "atendimento_humano": 0.0004227957045785955, "troca_numero": 0.001558419342297673, "negociacao_divida": 0.17987871179486137, "cancelamento_linha": 0.009802252527920975, "fidelidade_resgate": 0.00042048118964850285, "internet_consumo": 0.00239564803845715, "plano_troca": 0.762775844567701, "internet_problema_conexao": 0.0001403164035152839, "sem_correspondencia": 0.03828523218658596}, "confidence": 0.7412100122556737, "input_tokens": 539, "latency_ms": 142.79055399998697} +{"id": "g0152-desconto_retencao-longo_contexto-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 135, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0013760961777264991, "negociacao_divida": 0.0010723437570334395, "beneficios_consulta": 0.0008886312365281683, "desconto_retencao": 0.9814530154762111, "fidelidade_pontos": 0.00034126968400856664, "plano_troca": 0.0013699556649489626, "cancelamento_linha": 0.010878153045378485, "sem_correspondencia": 0.002620534958164735}, "confidence": 0.9788034462585272, "input_tokens": 443, "latency_ms": 104.25595399999565} +{"id": "g0152-desconto_retencao-longo_contexto-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.6565709585518417, "plano_troca": 0.3206422220937121, "cancelamento_linha": 0.002490875272533531, "sem_correspondencia": 0.020295944081912702}, "confidence": 0.5420946114024554, "input_tokens": 326, "latency_ms": 79.26308700001528} +{"id": "g0152-desconto_retencao-longo_contexto-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 161, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.0004009452936186737, "plano_troca": 0.0009505632890271695, "beneficios_consulta": 0.0008201990684142609, "cancelamento_linha": 0.0013084975149652033, "desconto_retencao": 0.9952156795195437, "fidelidade_resgate": 0.00037026322385406936, "negociacao_divida": 0.00012355644653937807, "sem_correspondencia": 0.0008102956440375185}, "confidence": 0.9945322051651926, "input_tokens": 449, "latency_ms": 111.5796739999837} +{"id": "g0152-desconto_retencao-longo_contexto-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0014563252183995795, "negociacao_divida": 0.00421286350771878, "fidelidade_pontos": 0.0012124567774546618, "beneficios_consulta": 0.0005257591278817372, "desconto_retencao": 0.9901642372245708, "fidelidade_resgate": 0.000644215325073849, "cancelamento_linha": 0.00019701908235456497, "sem_correspondencia": 0.001587123736546016}, "confidence": 0.9887591282566524, "input_tokens": 432, "latency_ms": 104.03649200003429} +{"id": "g0152-desconto_retencao-longo_contexto-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 138, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.002024287523347941, "desconto_retencao": 0.988386345271086, "negociacao_divida": 0.0074592663986489515, "beneficios_consulta": 0.0008108304311647017, "plano_troca": 0.00043130159898125737, "fidelidade_resgate": 0.00022795289378004757, "fidelidade_pontos": 5.516586472975333e-05, "sem_correspondencia": 0.0006048500182613363}, "confidence": 0.986727251738384, "input_tokens": 441, "latency_ms": 105.16624100000627} +{"id": "g0152-desconto_retencao-longo_contexto-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0026259974013563454, "cancelamento_linha": 0.0013190902073742564, "desconto_retencao": 0.9904965293573256, "sem_correspondencia": 0.005558383033943821}, "confidence": 0.9873287058097674, "input_tokens": 337, "latency_ms": 84.22874199999342} +{"id": "g0152-desconto_retencao-longo_contexto-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 130, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.012481022545441105, "desconto_retencao": 0.9725160131908922, "cancelamento_linha": 0.008507162987786213, "sem_correspondencia": 0.006495801275880446}, "confidence": 0.9633546842545232, "input_tokens": 327, "latency_ms": 79.28300200001104} +{"id": "g0155-fidelidade_pontos-informal_abreviado-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.002147267306193369, "desconto_retencao": 0.0006140265827777867, "conta_vencimento": 0.0005735580150472283, "bonus_nao_recebido": 0.00013268369487703393, "recarga_saldo": 0.06841719478408846, "negociacao_religacao": 0.002803308808588567, "parceiros_ofertas": 0.00033848509372927914, "fidelidade_pontos": 0.7685276242629372, "fidelidade_resgate": 0.11335326000221507, "portabilidade": 0.035671630055998715, "seguranca_perda_roubo": 0.00034019639558506353, "plano_troca": 0.004831764004248417, "negociacao_divida": 7.861676101443506e-05, "suporte_configuracao": 4.697699485735519e-05, "marketplace_pedido": 3.0039939337791708e-05, "sem_correspondencia": 0.0020933672985041962}, "confidence": 0.7530961325471333, "input_tokens": 664, "latency_ms": 178.57660099997474} +{"id": "g0155-fidelidade_pontos-informal_abreviado-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.9807459159054833, "fidelidade_resgate": 0.0021279417838351126, "desconto_retencao": 0.0006337221420532041, "bonus_nao_recebido": 0.0004966055893483243, "beneficios_consulta": 0.0014758782950690932, "recarga_saldo": 0.006737550115282713, "conta_vencimento": 0.001115318004202352, "sem_correspondencia": 0.006667068164725859}, "confidence": 0.9779953324634093, "input_tokens": 438, "latency_ms": 104.22450000004346} +{"id": "g0155-fidelidade_pontos-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9337060523090064, "recarga_saldo": 0.026825266591618838, "beneficios_consulta": 0.0034825672889018605, "sem_correspondencia": 0.035986113810472925}, "confidence": 0.9116080697453418, "input_tokens": 332, "latency_ms": 79.40847899999426} +{"id": "g0155-fidelidade_pontos-informal_abreviado-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0011814894653890727, "bonus_nao_recebido": 0.00019643455637394455, "reclamacao_atendimento": 0.00024499235450470194, "troca_numero": 0.00016650274470404587, "plano_troca": 0.0003626564923436453, "desconto_retencao": 0.0005036427495374993, "recarga_saldo": 0.0012009424460954095, "beneficios_consulta": 0.0009145668386866188, "internet_consumo": 0.0008143341175143854, "cancelamento_linha": 0.0015487050583968508, "fidelidade_pontos": 0.9873429677658419, "sem_correspondencia": 0.005522765410612109}, "confidence": 0.9861923284718276, "input_tokens": 546, "latency_ms": 144.01930799999718} +{"id": "g0155-fidelidade_pontos-informal_abreviado-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.0005076304636494662, "bonus_nao_recebido": 0.0003703904471533703, "roaming_duvida": 0.0006249951680799378, "fidelidade_pontos": 0.9951909851295149, "fidelidade_resgate": 0.00023279170154404897, "desconto_retencao": 8.079658095214134e-05, "beneficios_consulta": 3.357769176952226e-05, "sem_correspondencia": 0.0029588328173367137}, "confidence": 0.9945039830051597, "input_tokens": 450, "latency_ms": 111.58311299999468} +{"id": "g0155-fidelidade_pontos-informal_abreviado-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_configuracao": 0.00047524709806491235, "bonus_nao_recebido": 0.00018307037501291885, "conta_explicacao": 0.000672112910409846, "vas_cancelamento": 0.00020274230278238643, "beneficios_consulta": 0.0008942667617654304, "fidelidade_pontos": 0.9934670269093195, "roaming_pacote": 0.0003632527923701893, "suporte_chip_esim": 0.00011065965820813213, "desconto_retencao": 0.0001305675048340781, "seguranca_perda_roubo": 1.26853589794005e-05, "cadastro_atualizacao": 6.70136464221392e-05, "roaming_cobranca": 3.571829120661112e-05, "fidelidade_resgate": 0.0001263411447760855, "conta_segunda_via": 3.100138217865632e-05, "recarga_saldo": 6.132715222855186e-05, "sem_correspondencia": 0.003166966711441272}, "confidence": 0.9930314953699411, "input_tokens": 689, "latency_ms": 181.90436399999044} +{"id": "g0155-fidelidade_pontos-informal_abreviado-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"cancelamento_linha": 0.0004367381786765588, "troca_numero": 0.000335483361384938, "bonus_nao_recebido": 0.0007757395247595512, "conta_vencimento": 0.0003322852068317003, "fidelidade_pontos": 0.8305182297494202, "suporte_sem_sinal": 0.0016047757592178317, "recarga_saldo": 0.161074107289444, "seguranca_perda_roubo": 0.0001636859421064735, "reclamacao_atendimento": 0.00035975775879476903, "beneficios_consulta": 0.00015225041364618142, "desconto_retencao": 0.0002462105494679809, "vas_cancelamento": 9.676545333801074e-05, "negociacao_divida": 8.38809188009998e-05, "negociacao_religacao": 0.00022458554303139114, "fidelidade_resgate": 0.00012456917069520322, "sem_correspondencia": 0.003470935180384003}, "confidence": 0.8192194450660485, "input_tokens": 658, "latency_ms": 177.92717199995423} +{"id": "g0155-fidelidade_pontos-informal_abreviado-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.03848387360656352, "fidelidade_resgate": 0.0009845124543447863, "roaming_pacote": 0.0017958113136115608, "desconto_retencao": 0.00019445813640263195, "beneficios_consulta": 0.0005765578330959608, "fidelidade_pontos": 0.9426535202053378, "bonus_nao_recebido": 0.0001271096143285606, "sem_correspondencia": 0.015184156836315152}, "confidence": 0.9344611659489575, "input_tokens": 443, "latency_ms": 105.62991299997293} +{"id": "g0155-fidelidade_pontos-informal_abreviado-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.0008016116002320986, "recarga_saldo": 0.00030845225223382234, "fidelidade_resgate": 0.0005657550117683559, "recarga_realizar": 0.0005312830511135053, "desconto_retencao": 0.0003548503483893311, "fidelidade_pontos": 0.9936163464561568, "beneficios_consulta": 0.00014184791431279075, "sem_correspondencia": 0.0036798533657932714}, "confidence": 0.9927043959498933, "input_tokens": 448, "latency_ms": 105.39864700001544} +{"id": "g0155-fidelidade_pontos-informal_abreviado-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.004408285752481208, "internet_problema_conexao": 0.0009700055508107687, "recarga_saldo": 0.08412494622545799, "beneficios_consulta": 0.0001551843030298296, "troca_numero": 0.0006742451539736155, "plano_troca": 0.0010467526324336306, "suporte_sem_sinal": 0.0002954501213510323, "desconto_retencao": 0.00013530536993274408, "plano_nova_linha": 0.00045407911812875317, "fidelidade_pontos": 0.9070211343438896, "negociacao_religacao": 0.00017650328143788304, "roaming_pacote": 9.73990091935545e-05, "vas_cancelamento": 7.959200503280508e-05, "fidelidade_resgate": 0.00015160898032029525, "suporte_chip_esim": 6.69808874075612e-05, "sem_correspondencia": 0.00014252726511867933}, "confidence": 0.900822543300149, "input_tokens": 660, "latency_ms": 178.29060299999355} +{"id": "g0155-fidelidade_pontos-informal_abreviado-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.0006828694492279391, "internet_pacote_adicional": 0.00020561694049013013, "vas_contratacao": 0.00019832382738012414, "desconto_retencao": 0.0001523047012499307, "fidelidade_resgate": 0.006058210840601045, "conta_debito_automatico_digital": 0.001170728468788547, "fidelidade_pontos": 0.9891630632465868, "beneficios_consulta": 0.00017921918071607036, "recarga_saldo": 0.001072257319332058, "roaming_cobranca": 0.00010328691585756663, "bonus_nao_recebido": 7.061634851596639e-05, "sem_correspondencia": 0.0009435027612538099}, "confidence": 0.9881778871780948, "input_tokens": 571, "latency_ms": 163.81114000000707} +{"id": "g0155-fidelidade_pontos-informal_abreviado-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_contestacao": 0.004123422683416113, "recarga_saldo": 0.40733698877699115, "recarga_nao_creditada": 0.0018017705237099093, "bonus_nao_recebido": 0.0002790006018377785, "plano_nova_linha": 0.00037365822704913456, "vas_cancelamento": 0.0002547325918891091, "fidelidade_resgate": 0.0017793049127778763, "beneficios_consulta": 7.669488087964805e-05, "desconto_retencao": 0.0001386767755428845, "suporte_chip_esim": 0.0002443400011187399, "fidelidade_pontos": 0.5686877242341326, "sem_correspondencia": 0.014903685790655125}, "confidence": 0.5294775173463265, "input_tokens": 565, "latency_ms": 147.70035300000472} +{"id": "g0159-fidelidade_pontos-longo_contexto-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 103, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"internet_pacote_adicional": 0.0015036928789501898, "conta_explicacao": 0.0017635944523512349, "recarga_realizar": 0.00044301212628323583, "fidelidade_resgate": 0.0002458384571960393, "recarga_saldo": 0.0030939341601135604, "negociacao_divida": 0.00037628117992814434, "bonus_nao_recebido": 0.00022607907257298412, "seguranca_fraude": 0.0001593276281424242, "beneficios_consulta": 0.0004199605857718457, "desconto_retencao": 0.0007992738516579703, "fidelidade_pontos": 0.9850491106287959, "sem_correspondencia": 0.0059198949782365735}, "confidence": 0.9836899388677772, "input_tokens": 602, "latency_ms": 154.6825940000076} +{"id": "g0159-fidelidade_pontos-longo_contexto-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.00037560289892585465, "fidelidade_pontos": 0.9979673421633809, "desconto_retencao": 0.0003649881967809219, "plano_consulta": 0.0002748997005200094, "fidelidade_resgate": 0.00026317710384420745, "bonus_nao_recebido": 0.0002062372161363858, "recarga_saldo": 9.357041681861158e-05, "sem_correspondencia": 0.0004541823035931677}, "confidence": 0.9976769624724353, "input_tokens": 468, "latency_ms": 112.69213899998931} +{"id": "g0159-fidelidade_pontos-longo_contexto-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 200, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.0008561885885553082, "desconto_retencao": 0.00028973519702781166, "vas_contratacao": 0.0002502921734600614, "fidelidade_resgate": 0.00020181053727596641, "bonus_nao_recebido": 0.00023713938769345292, "beneficios_consulta": 0.000744284656948278, "fidelidade_pontos": 0.9942644044120386, "sem_correspondencia": 0.0031561450470005996}, "confidence": 0.9934450336137582, "input_tokens": 474, "latency_ms": 113.64175500000329} +{"id": "g0159-fidelidade_pontos-longo_contexto-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 198, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.00044612797969172216, "recarga_saldo": 0.0005910621588117379, "suporte_sem_sinal": 0.0008947714207859048, "seguranca_fraude": 0.00015926901388484723, "fidelidade_pontos": 0.9930064490241395, "internet_pacote_adicional": 0.0007310078101703639, "roaming_pacote": 8.764287443853693e-05, "desconto_retencao": 0.00016467333902725237, "cancelamento_linha": 0.0002686579471006376, "beneficios_consulta": 7.558704106924126e-05, "fidelidade_resgate": 0.0008905676301494314, "sem_correspondencia": 0.002684183760730971}, "confidence": 0.9923706716626971, "input_tokens": 579, "latency_ms": 150.71334499998557} +{"id": "g0159-fidelidade_pontos-longo_contexto-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.0005668153962492631, "fidelidade_pontos": 0.9971412568655674, "vas_consulta": 0.0006233275137514432, "troca_numero": 0.00033084348833773016, "conta_segunda_via": 0.00018206937659300988, "fidelidade_resgate": 0.0006015006124744236, "cancelamento_linha": 0.00010780836056620769, "plano_troca": 8.517614119044413e-05, "suporte_sem_sinal": 3.244055564700979e-05, "conta_debito_automatico_digital": 8.31401753380407e-06, "recarga_realizar": 2.8630901460174088e-05, "recarga_saldo": 0.00023451100228166188, "desconto_retencao": 1.4427666257278141e-05, "bonus_nao_recebido": 7.490073081086034e-06, "roaming_cobranca": 1.696383012057296e-05, "sem_correspondencia": 1.8424198888347935e-05}, "confidence": 0.9969506739899384, "input_tokens": 682, "latency_ms": 182.40854399999762} +{"id": "g0159-fidelidade_pontos-longo_contexto-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.001095389607645188, "bonus_nao_recebido": 0.0003449325051289913, "fidelidade_resgate": 0.0007194772070924327, "suporte_sem_sinal": 0.0004968918384608812, "fidelidade_pontos": 0.9956234802914489, "recarga_saldo": 0.0005800274986136804, "desconto_retencao": 7.69079815943265e-05, "sem_correspondencia": 0.0010628930700157017}, "confidence": 0.9949982631902273, "input_tokens": 481, "latency_ms": 113.4481340000093} +{"id": "g0159-fidelidade_pontos-longo_contexto-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 201, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.003079514335014382, "fidelidade_pontos": 0.9897289752433517, "recarga_saldo": 0.004071849774868186, "sem_correspondencia": 0.003119660646765625}, "confidence": 0.9863053003244692, "input_tokens": 354, "latency_ms": 85.64243899996882} +{"id": "g0159-fidelidade_pontos-longo_contexto-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.983855415968027, "fidelidade_resgate": 0.007335153509758888, "recarga_saldo": 0.003394471626044474, "sem_correspondencia": 0.005414958896169682}, "confidence": 0.9784738879573692, "input_tokens": 357, "latency_ms": 85.05783500004327} +{"id": "g0159-fidelidade_pontos-longo_contexto-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 233, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.0007550312655503482, "fidelidade_resgate": 0.0003171548006341989, "fidelidade_pontos": 0.9958623666599365, "bonus_nao_recebido": 0.0005730239195995108, "seguranca_fraude": 0.00020903919597268003, "beneficios_consulta": 0.0003050984672322638, "recarga_saldo": 0.00021042349752175698, "sem_correspondencia": 0.001767862193552844}, "confidence": 0.9952712761827847, "input_tokens": 490, "latency_ms": 114.16886800003567} +{"id": "g0159-fidelidade_pontos-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 208, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_resgate": 0.2826915482966565, "recarga_saldo": 0.23427544721097668, "beneficios_consulta": 0.37079223853181403, "sem_correspondencia": 0.11224076596055282}, "confidence": 0.1610563180424187, "input_tokens": 352, "latency_ms": 84.69773199999509} +{"id": "g0159-fidelidade_pontos-longo_contexto-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.010594773960782046, "bonus_nao_recebido": 0.007616152248361243, "recarga_saldo": 0.207963264498162, "fidelidade_resgate": 0.018920037473118326, "desconto_retencao": 0.11810809241557492, "beneficios_consulta": 0.19668729532303947, "negociacao_divida": 0.01820193012627265, "sem_correspondencia": 0.4219084539546894}, "confidence": 0.3393239473767879, "input_tokens": 473, "latency_ms": 114.59288800000422} +{"id": "g0159-fidelidade_pontos-longo_contexto-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.006115430193840231, "fidelidade_resgate": 0.001207377432510321, "fidelidade_pontos": 0.9828403384838746, "sem_correspondencia": 0.009836853889774896}, "confidence": 0.9771204513118327, "input_tokens": 362, "latency_ms": 86.6635759999781} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.0012322246742334103, "beneficios_consulta": 0.0004952247331738461, "vas_contratacao": 0.0005905040523905803, "fidelidade_resgate": 0.009814637617942665, "fidelidade_pontos": 0.9799681601494513, "cancelamento_linha": 0.000609993992482986, "bonus_nao_recebido": 9.538790118970579e-05, "desconto_retencao": 9.302978447423661e-05, "recarga_nao_creditada": 0.00043334491359927404, "conta_debito_automatico_digital": 6.832660704673078e-05, "recarga_saldo": 0.004131102042237208, "roaming_cobranca": 0.00024806853899967204, "conta_vencimento": 0.00013161785170910523, "marketplace_pedido": 8.803516125569285e-05, "marketplace_compra": 0.00014328545121876596, "sem_correspondencia": 0.0018570565285948915}, "confidence": 0.9786327041594145, "input_tokens": 661, "latency_ms": 179.35593300001074} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.007952361421984041, "fidelidade_resgate": 0.0019221127534231716, "fidelidade_pontos": 0.39998877198609406, "plano_troca": 0.5748041034125333, "conta_debito_automatico_digital": 0.002210562437340838, "recarga_saldo": 0.00018170406812286662, "suporte_chip_esim": 4.705807104781263e-05, "negociacao_divida": 3.128405980289898e-05, "bonus_nao_recebido": 0.00019356930778634474, "internet_pacote_adicional": 2.2004788616419127e-05, "beneficios_consulta": 4.5841934144382524e-05, "sem_correspondencia": 0.012600625759103886}, "confidence": 0.5361499309954909, "input_tokens": 563, "latency_ms": 147.7744190000294} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.0009166543968857168, "recarga_saldo": 0.005818511242040696, "desconto_retencao": 0.0003977694539491879, "bonus_nao_recebido": 0.0008844819108311553, "marketplace_pedido": 0.0002726156837329509, "fidelidade_resgate": 0.46341740508759177, "fidelidade_pontos": 0.4972179832714793, "sem_correspondencia": 0.03107457895348914}, "confidence": 0.4253919808816908, "input_tokens": 436, "latency_ms": 103.40163399996527} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.004121605684556254, "vas_consulta": 0.0013112896163249366, "plano_consulta": 0.01734731329203282, "conta_segunda_via": 0.0019904626659469444, "reclamacao_atendimento": 0.001088244510071423, "seguranca_perda_roubo": 0.009894938849795344, "fidelidade_resgate": 0.005792922053763058, "recarga_saldo": 0.08265043933398201, "bonus_nao_recebido": 0.002803882665539106, "troca_numero": 0.0019995370061119118, "parceiros_ofertas": 0.0011377638228732953, "conta_contestacao": 0.09995840888374335, "beneficios_consulta": 0.001437580524950724, "fidelidade_pontos": 0.7612787247871873, "portabilidade": 0.00045595373461608117, "sem_correspondencia": 0.006730932568505538}, "confidence": 0.7453639731063328, "input_tokens": 645, "latency_ms": 174.93696599996156} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.005270076454979957, "desconto_retencao": 0.001357351889258845, "fidelidade_pontos": 0.9735989207668658, "fidelidade_resgate": 0.007964764163895893, "bonus_nao_recebido": 0.0015273537236502677, "beneficios_consulta": 0.0005595785843051217, "vas_cancelamento": 0.00012964305801654237, "sem_correspondencia": 0.009592311359027496}, "confidence": 0.9698273380192758, "input_tokens": 439, "latency_ms": 104.02635299999474} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate", "internet_pacote_adicional"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.804344082353328, "fidelidade_pontos": 0.11395838185186175, "recarga_saldo": 0.041162760203824804, "sem_correspondencia": 0.040534775590985436}, "confidence": 0.7391254431377706, "input_tokens": 324, "latency_ms": 78.64154399999279} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["parceiros_ofertas"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_realizar": 0.008044825689973173, "beneficios_consulta": 0.0019300180249283232, "desconto_retencao": 0.00035765265218766035, "cadastro_atualizacao": 0.00016104379962504384, "internet_consumo": 0.0012026900591738153, "bonus_nao_recebido": 0.0045233549624696485, "atendimento_humano": 0.0004498006996311983, "conta_pagamento_confirmacao": 0.00017927156757436787, "parceiros_ofertas": 0.0008065970748395453, "fidelidade_pontos": 0.9802922870956617, "fidelidade_resgate": 0.0002559023386851382, "plano_consulta": 0.0001594856047324941, "negociacao_religacao": 0.00012972210187518938, "recarga_saldo": 0.0004908512531588002, "internet_problema_conexao": 4.465001842932992e-05, "sem_correspondencia": 0.0009718470570545216}, "confidence": 0.9789784395687057, "input_tokens": 638, "latency_ms": 171.5614250000499} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0055464188806096226, "recarga_saldo": 0.003306691650160124, "fidelidade_pontos": 0.9824765960194477, "sem_correspondencia": 0.00867029344978258}, "confidence": 0.9766354613592636, "input_tokens": 307, "latency_ms": 75.68787799999654} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.7866485717693038, "fidelidade_pontos": 0.14574748281412267, "marketplace_compra": 0.01697032673697673, "sem_correspondencia": 0.05063361867959687}, "confidence": 0.7155314290257384, "input_tokens": 350, "latency_ms": 84.82375800002728} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.005085927833059271, "desconto_retencao": 0.0009657793917773613, "suporte_sem_sinal": 0.0008769343897927642, "fidelidade_pontos": 0.9834005465387572, "bonus_nao_recebido": 0.00016942246823160777, "recarga_saldo": 0.0014879646781120936, "fidelidade_resgate": 0.0002703714926790834, "sem_correspondencia": 0.007743053207590641}, "confidence": 0.9810291960442942, "input_tokens": 438, "latency_ms": 105.00943599998891} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate", "internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 144, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"reclamacao_atendimento": 0.0007063500721785684, "fidelidade_resgate": 0.002307129877702715, "cadastro_atualizacao": 0.0007383061638976101, "desconto_retencao": 0.0006527134101428466, "fidelidade_pontos": 0.9903718570739307, "recarga_nao_creditada": 0.000935687742684269, "beneficios_consulta": 0.0002805604594939779, "plano_troca": 0.00026181329708802606, "conta_segunda_via": 0.0003706645330424038, "bonus_nao_recebido": 0.0002248614309663024, "vas_contratacao": 0.0002286801565988902, "recarga_saldo": 0.0021571170253987413, "suporte_sem_sinal": 0.00020255843285596058, "cancelamento_linha": 0.00010404018509759568, "marketplace_compra": 0.000100836031631517, "sem_correspondencia": 0.00035682410728987143}, "confidence": 0.9897299808788594, "input_tokens": 692, "latency_ms": 181.64612900000066} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.0011391342196831469, "fidelidade_pontos": 0.9961065743369072, "fidelidade_resgate": 0.000734428269055586, "cadastro_atualizacao": 0.0005655102088248543, "desconto_retencao": 0.0001534716374962617, "negociacao_divida": 0.0002071151024223735, "internet_problema_conexao": 0.00014320854302687436, "beneficios_consulta": 0.00022268659541156547, "negociacao_religacao": 0.0001223167228790007, "recarga_saldo": 0.00018609160494408914, "suporte_configuracao": 4.4736796752813004e-05, "sem_correspondencia": 0.0003747259625964486}, "confidence": 0.9957526265493534, "input_tokens": 549, "latency_ms": 143.83159999999862} +{"id": "g0162-fidelidade_resgate-informal_abreviado-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.0018332205524254732, "fidelidade_pontos": 0.0001515934732652597, "desconto_retencao": 0.09797734699387158, "beneficios_consulta": 0.00028878904591530494, "conta_segunda_via": 0.0004964802506961565, "fidelidade_resgate": 0.8792663902469993, "bonus_nao_recebido": 0.00012084091570075009, "sem_correspondencia": 0.019865338521126125}, "confidence": 0.8620187317108565, "input_tokens": 448, "latency_ms": 104.66261499999518} +{"id": "g0162-fidelidade_resgate-informal_abreviado-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.01877235351072736, "fidelidade_resgate": 0.9437712511894386, "marketplace_compra": 0.012604730551123496, "sem_correspondencia": 0.02485166474871055}, "confidence": 0.9250283349192515, "input_tokens": 330, "latency_ms": 79.06667600002493} +{"id": "g0162-fidelidade_resgate-informal_abreviado-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_consumo": 0.0024382033625763005, "fidelidade_pontos": 0.39271918082618007, "suporte_sem_sinal": 0.002281540561667545, "fidelidade_resgate": 0.5927729157401478, "beneficios_consulta": 0.0003382139684930646, "parceiros_ofertas": 0.000300342758611781, "conta_contestacao": 0.00013799405100080314, "bonus_nao_recebido": 0.0001055511498053633, "internet_problema_conexao": 0.00181421077162328, "marketplace_compra": 1.3120834039774034e-05, "desconto_retencao": 2.1720269097487158e-05, "sem_correspondencia": 0.007057005706756531}, "confidence": 0.555752271716525, "input_tokens": 541, "latency_ms": 143.9047369999571} +{"id": "g0162-fidelidade_resgate-informal_abreviado-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.0019251005209171461, "fidelidade_resgate": 0.9935690473631377, "marketplace_compra": 0.0018929587193283603, "sem_correspondencia": 0.002612893396616819}, "confidence": 0.9914253964841836, "input_tokens": 326, "latency_ms": 78.10605399998849} +{"id": "g0162-fidelidade_resgate-informal_abreviado-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"portabilidade": 0.003759056940287114, "fidelidade_pontos": 0.45461247378735575, "fidelidade_resgate": 0.49889579380228966, "marketplace_compra": 0.0006369611846389619, "beneficios_consulta": 0.00026857018588157504, "bonus_nao_recebido": 0.02463097190302861, "desconto_retencao": 0.00024319796716949215, "sem_correspondencia": 0.01695297422934866}, "confidence": 0.4273094786311883, "input_tokens": 441, "latency_ms": 106.00897599999826} +{"id": "g0162-fidelidade_resgate-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.24247542884177764, "fidelidade_pontos": 0.49871554243774346, "troca_numero": 0.002368224221513703, "bonus_nao_recebido": 0.0003648943225707058, "negociacao_religacao": 0.0007772739321275906, "marketplace_compra": 0.20183956845135778, "beneficios_consulta": 0.0010777644350060671, "sem_correspondencia": 0.05238130335790319}, "confidence": 0.4271034770717068, "input_tokens": 427, "latency_ms": 104.21976100002439} +{"id": "g0162-fidelidade_resgate-informal_abreviado-06-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_consulta": 0.0021129005015650044, "desconto_retencao": 0.0002588399551685133, "suporte_sem_sinal": 0.0002620064926397213, "negociacao_religacao": 0.00022061033680732245, "fidelidade_pontos": 0.39283802077148683, "suporte_configuracao": 0.0013929253560829265, "fidelidade_resgate": 0.5877172514482262, "bonus_nao_recebido": 0.0001964125989875268, "marketplace_compra": 0.0006179512787129823, "beneficios_consulta": 0.00013158843024761477, "plano_troca": 0.00021499841092648673, "sem_correspondencia": 0.014036494419148695}, "confidence": 0.5502370015798832, "input_tokens": 558, "latency_ms": 145.72373200002176} +{"id": "g0162-fidelidade_resgate-informal_abreviado-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.01005300610852345, "fidelidade_pontos": 0.022686397143039796, "fidelidade_resgate": 0.9332858263772674, "sem_correspondencia": 0.0339747703711694}, "confidence": 0.9110477685030233, "input_tokens": 324, "latency_ms": 77.78517399998464} +{"id": "g0162-fidelidade_resgate-informal_abreviado-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.0039004606660379623, "fidelidade_pontos": 0.0015498708076950888, "fidelidade_resgate": 0.9875991102528081, "sem_correspondencia": 0.006950558273458727}, "confidence": 0.9834654803370778, "input_tokens": 327, "latency_ms": 78.72942099999136} +{"id": "g0162-fidelidade_resgate-informal_abreviado-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_contestacao": 0.00195789546334136, "desconto_retencao": 0.0009256437682227312, "marketplace_compra": 0.0017029554534713429, "fidelidade_resgate": 0.9412080359570217, "fidelidade_pontos": 0.030850586086550377, "plano_consulta": 0.0005290627381309355, "vas_consulta": 0.00023112918051382034, "roaming_cobranca": 6.060928772380295e-05, "recarga_realizar": 0.0001861707696260177, "beneficios_consulta": 1.9108297386682683e-05, "bonus_nao_recebido": 1.4159377128232312e-05, "sem_correspondencia": 0.02231464362088295}, "confidence": 0.9358633119531149, "input_tokens": 542, "latency_ms": 143.3092350000038} +{"id": "g0162-fidelidade_resgate-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.03283283076829023, "marketplace_compra": 0.0010983198159294704, "fidelidade_pontos": 0.8842117414935567, "beneficios_consulta": 0.002772847230992688, "negociacao_divida": 0.0029453550883859615, "bonus_nao_recebido": 0.0105136969294028, "negociacao_religacao": 0.0033474093797589244, "sem_correspondencia": 0.062277799293683}, "confidence": 0.8676705617069222, "input_tokens": 441, "latency_ms": 104.83209300002727} +{"id": "g0162-fidelidade_resgate-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_problema_conexao": 0.0009660328956428478, "desconto_retencao": 0.00043951537967765983, "atendimento_humano": 0.0010221821502688594, "fidelidade_pontos": 0.9949215569276307, "marketplace_compra": 0.00028488419797104896, "internet_pacote_adicional": 0.00017425752548677577, "cadastro_atualizacao": 0.0001094744775391852, "beneficios_consulta": 5.8246347389079516e-05, "conta_vencimento": 0.00011612903527417387, "roaming_pacote": 3.074001104706502e-05, "bonus_nao_recebido": 0.00041936410823124187, "sem_correspondencia": 0.0014576169438413919}, "confidence": 0.9944598802846883, "input_tokens": 542, "latency_ms": 143.34100500002478} +{"id": "g0165-fidelidade_resgate-emocional-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 125, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"recarga_saldo": 0.0007398457793712124, "conta_vencimento": 0.00026512449339276685, "beneficios_consulta": 0.00024721583873048243, "seguranca_fraude": 0.00010303209520506532, "desconto_retencao": 0.00038038769401332293, "conta_explicacao": 0.0006013114150620313, "marketplace_compra": 0.0013417653871842696, "fidelidade_pontos": 0.004317287408770426, "recarga_nao_creditada": 0.0005021491194436581, "fidelidade_resgate": 0.9888854387300957, "internet_problema_conexao": 0.00019613648354636318, "vas_contratacao": 0.00013026862297302276, "marketplace_pedido": 0.001551975788766977, "bonus_nao_recebido": 0.0005041072641646716, "negociacao_religacao": 4.9446089811755107e-05, "sem_correspondencia": 0.00018450778946826318}, "confidence": 0.9881444679787688, "input_tokens": 676, "latency_ms": 182.61874099999886} +{"id": "g0165-fidelidade_resgate-emocional-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.0025791413725007933, "cadastro_atualizacao": 0.00040322900557090524, "fidelidade_pontos": 0.006839175673782996, "marketplace_compra": 0.3180334069028043, "conta_vencimento": 0.0007200499014317973, "beneficios_consulta": 0.0005962504811627979, "fidelidade_resgate": 0.6492262862470664, "suporte_chip_esim": 0.0020590160695479393, "atendimento_humano": 0.002126214599151344, "bonus_nao_recebido": 0.0002159529683199594, "parceiros_ofertas": 0.0002211468946425495, "sem_correspondencia": 0.01698012988401827}, "confidence": 0.6173377668149814, "input_tokens": 577, "latency_ms": 149.32806599995274} +{"id": "g0165-fidelidade_resgate-emocional-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"beneficios_consulta": 0.01610516767355175, "fidelidade_resgate": 0.8751173000193319, "desconto_retencao": 0.049060931637051226, "marketplace_compra": 0.0011595388387392633, "fidelidade_pontos": 0.04912977016457432, "bonus_nao_recebido": 0.0008454235538927285, "roaming_cobranca": 0.00016588311350221077, "sem_correspondencia": 0.008415984999356543}, "confidence": 0.8572769143078078, "input_tokens": 452, "latency_ms": 109.41783300000907} +{"id": "g0165-fidelidade_resgate-emocional-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.0018602592485743002, "recarga_nao_creditada": 0.0030441301960901774, "negociacao_divida": 0.0005187589059272215, "bonus_nao_recebido": 0.0005645043758709843, "beneficios_consulta": 0.0019324367461096023, "conta_segunda_via": 0.009660967773522863, "vas_consulta": 0.000709285245623726, "conta_explicacao": 0.00047330031501671493, "fidelidade_resgate": 0.8370042888712822, "marketplace_compra": 0.011501050355315474, "vas_cancelamento": 0.00020369617688506062, "conta_debito_automatico_digital": 0.0005641868367522754, "cancelamento_linha": 0.00020306251772239778, "fidelidade_pontos": 0.12325298448650282, "suporte_chip_esim": 0.0002748906018434818, "sem_correspondencia": 0.008232197346960696}, "confidence": 0.8261379081293677, "input_tokens": 694, "latency_ms": 181.0833580000235} +{"id": "g0165-fidelidade_resgate-emocional-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.008310621012140447, "fidelidade_resgate": 0.970703839786325, "marketplace_compra": 0.00690821512053976, "sem_correspondencia": 0.01407732408099485}, "confidence": 0.9609384530484334, "input_tokens": 340, "latency_ms": 82.66436399998156} +{"id": "g0165-fidelidade_resgate-emocional-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.007685245652183434, "marketplace_compra": 0.006832322825548892, "fidelidade_pontos": 0.1819560015283129, "beneficios_consulta": 0.0005633103558857198, "bonus_nao_recebido": 0.00015974087672763953, "roaming_pacote": 0.004986538081509688, "portabilidade": 0.0004368041110752572, "conta_pagamento_confirmacao": 0.00011925160532214838, "marketplace_pedido": 0.0002850506666555405, "fidelidade_resgate": 0.757174936507201, "vas_consulta": 0.0006724309572294916, "sem_correspondencia": 0.03912836683234837}, "confidence": 0.7350999307351284, "input_tokens": 563, "latency_ms": 146.89158099997712} +{"id": "g0165-fidelidade_resgate-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.003071550090863349, "fidelidade_pontos": 0.8501103769051879, "roaming_cobranca": 0.004175788278829639, "beneficios_consulta": 0.0023669942079909876, "roaming_pacote": 0.005898787818827694, "marketplace_compra": 0.0399016263351397, "desconto_retencao": 0.008970903506796779, "sem_correspondencia": 0.08550397285636413}, "confidence": 0.828697573605929, "input_tokens": 445, "latency_ms": 104.40191199995752} +{"id": "g0165-fidelidade_resgate-emocional-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.14754115559371989, "plano_consulta": 0.002495515645956454, "fidelidade_pontos": 0.2179596163051574, "seguranca_fraude": 0.002138655848986087, "plano_nova_linha": 0.001285499272297987, "internet_consumo": 0.0006916502683610026, "roaming_cobranca": 0.004649755330287393, "desconto_retencao": 0.5844498312352252, "bonus_nao_recebido": 0.00037434822592096736, "marketplace_compra": 6.691772279201807e-05, "internet_problema_conexao": 0.000328835711241497, "sem_correspondencia": 0.038018218840054005}, "confidence": 0.5466725431657004, "input_tokens": 568, "latency_ms": 147.9754220000018} +{"id": "g0165-fidelidade_resgate-emocional-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9594348831716409, "marketplace_compra": 0.023058035315947703, "fidelidade_pontos": 0.002955085430310858, "sem_correspondencia": 0.014551996082100525}, "confidence": 0.945913177562188, "input_tokens": 334, "latency_ms": 77.5456079999799} +{"id": "g0165-fidelidade_resgate-emocional-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.0018762509402280457, "marketplace_compra": 0.0004840116933742221, "desconto_retencao": 0.0003699332692262244, "beneficios_consulta": 0.0003648007474739475, "bonus_nao_recebido": 0.0004551519891030483, "fidelidade_resgate": 0.9862493968829606, "recarga_nao_creditada": 0.00023086534926843486, "sem_correspondencia": 0.009969589128365465}, "confidence": 0.9842850250090976, "input_tokens": 448, "latency_ms": 104.2551239999625} +{"id": "g0165-fidelidade_resgate-emocional-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_vencimento": 0.000845590434043991, "roaming_duvida": 0.0003471939720973684, "vas_cancelamento": 0.00011544895403935168, "fidelidade_pontos": 0.9225005025615778, "beneficios_consulta": 0.0002759500227389174, "marketplace_compra": 0.000856500080736805, "fidelidade_resgate": 0.06796013921356417, "bonus_nao_recebido": 0.00015782017757389388, "roaming_cobranca": 0.00036156901150881377, "recarga_realizar": 0.00016906107759021076, "recarga_nao_creditada": 0.003296308041131941, "parceiros_ofertas": 7.371109423751318e-05, "seguranca_fraude": 4.132196202718303e-05, "desconto_retencao": 9.890781731731659e-05, "roaming_pacote": 3.281282742576112e-05, "sem_correspondencia": 0.002867162752389002}, "confidence": 0.9173338693990163, "input_tokens": 663, "latency_ms": 178.18795300001966} +{"id": "g0165-fidelidade_resgate-emocional-11-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_pacote_adicional": 0.0030262451754555922, "conta_explicacao": 0.0003119638585714578, "suporte_configuracao": 0.00040943063237282876, "suporte_sem_sinal": 0.0010581562783105673, "conta_contestacao": 0.0005807822573213043, "beneficios_consulta": 0.0023195813973224465, "bonus_nao_recebido": 0.0006183167370669341, "cancelamento_linha": 0.0005221253607121743, "fidelidade_pontos": 0.24573308797203697, "vas_cancelamento": 0.0003799039145524471, "negociacao_divida": 0.0007289568717669549, "marketplace_compra": 0.5474940950453536, "vas_contratacao": 0.00031363916784705716, "desconto_retencao": 0.0016004256453160711, "fidelidade_resgate": 0.1563640446451167, "sem_correspondencia": 0.03853924504087672}, "confidence": 0.5173270347150439, "input_tokens": 693, "latency_ms": 181.84024999999338} +{"id": "g0166-fidelidade_resgate-longo_contexto-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.508016834296922, "fidelidade_resgate": 0.4732539543545797, "fidelidade_pontos": 0.0010520117672385637, "sem_correspondencia": 0.017677199581259816}, "confidence": 0.3440224457292292, "input_tokens": 344, "latency_ms": 83.49765899998829} +{"id": "g0166-fidelidade_resgate-longo_contexto-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.0016034111725010693, "desconto_retencao": 0.6241336919111901, "fidelidade_pontos": 0.006882877461898983, "plano_troca": 0.0009114331621178919, "beneficios_consulta": 0.0003136969768564369, "conta_vencimento": 0.0004703983076799981, "internet_problema_conexao": 0.000436704645624851, "fidelidade_resgate": 0.3574695982234761, "seguranca_fraude": 0.00014390145078626546, "marketplace_compra": 5.171325253324838e-05, "vas_consulta": 0.0003008055073226822, "sem_correspondencia": 0.0072817679280123655}, "confidence": 0.5899640275394802, "input_tokens": 562, "latency_ms": 147.82036700000845} +{"id": "g0166-fidelidade_resgate-longo_contexto-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.0039930242356194705, "fidelidade_resgate": 0.9861588231257535, "marketplace_compra": 0.004385359988402161, "sem_correspondencia": 0.005462792650224889}, "confidence": 0.9815450975010047, "input_tokens": 338, "latency_ms": 82.04620700001897} +{"id": "g0166-fidelidade_resgate-longo_contexto-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"seguranca_fraude": 0.0013565055615202312, "conta_segunda_via": 0.00028249484768417713, "fidelidade_resgate": 0.857151443221101, "marketplace_compra": 0.0027638662432500857, "internet_problema_conexao": 0.0029076217189932274, "reclamacao_atendimento": 0.005448729475703814, "desconto_retencao": 0.0005336044032263263, "suporte_chip_esim": 0.0002391943900535211, "beneficios_consulta": 0.0006663465234024154, "vas_consulta": 8.54151800657449e-05, "seguranca_perda_roubo": 0.00015606144691732575, "roaming_pacote": 8.666203273163663e-05, "bonus_nao_recebido": 0.00020054745591914437, "fidelidade_pontos": 0.12569967700215243, "conta_debito_automatico_digital": 0.0010034370761480898, "sem_correspondencia": 0.0014183934211305402}, "confidence": 0.847628206102508, "input_tokens": 713, "latency_ms": 188.0281300000206} +{"id": "g0166-fidelidade_resgate-longo_contexto-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9781461245141095, "marketplace_compra": 0.01239250189350237, "fidelidade_pontos": 0.002497786965511541, "sem_correspondencia": 0.006963586626876565}, "confidence": 0.9708614993521459, "input_tokens": 339, "latency_ms": 83.09584599999198} +{"id": "g0166-fidelidade_resgate-longo_contexto-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9689516324798133, "marketplace_compra": 0.018087288247143635, "fidelidade_pontos": 0.0018600079195339628, "sem_correspondencia": 0.01110107135350911}, "confidence": 0.9586021766397511, "input_tokens": 333, "latency_ms": 78.5951849999833} +{"id": "g0166-fidelidade_resgate-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.528629361212707, "vas_consulta": 0.0053932396074424524, "recarga_nao_creditada": 0.0015651113189823211, "suporte_sem_sinal": 0.0015299764613000274, "conta_segunda_via": 0.0024960928443839674, "fidelidade_pontos": 0.4265051312555043, "beneficios_consulta": 0.002931104412396527, "internet_pacote_adicional": 0.0003129333076805685, "negociacao_divida": 0.007138162890513387, "vas_cancelamento": 5.549748411970558e-05, "roaming_cobranca": 8.865090302024e-05, "bonus_nao_recebido": 4.506142719048489e-05, "marketplace_compra": 5.061230000071275e-05, "recarga_realizar": 9.91470089298525e-05, "portabilidade": 6.375524946633357e-05, "sem_correspondencia": 0.023096162316362093}, "confidence": 0.4972046519602208, "input_tokens": 671, "latency_ms": 180.02648400005228} +{"id": "g0166-fidelidade_resgate-longo_contexto-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_cancelamento": 0.0011916682552254455, "negociacao_divida": 0.0004588510508377923, "roaming_pacote": 0.0007562798001536319, "fidelidade_resgate": 0.8009507485245897, "internet_consumo": 0.00046703441864421555, "marketplace_compra": 0.1537053924485388, "desconto_retencao": 0.0002334398336700094, "fidelidade_pontos": 0.04079330629150095, "bonus_nao_recebido": 0.00036028685934343124, "beneficios_consulta": 4.485542348783466e-05, "cancelamento_linha": 3.445382574294419e-05, "recarga_nao_creditada": 6.19262265024977e-05, "suporte_chip_esim": 4.500947240001019e-05, "recarga_saldo": 3.995566591727504e-05, "vas_contratacao": 1.6250190874826014e-05, "sem_correspondencia": 0.0008405417125706011}, "confidence": 0.787680798426229, "input_tokens": 666, "latency_ms": 178.16420399998378} +{"id": "g0166-fidelidade_resgate-longo_contexto-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.0008299819167367711, "beneficios_consulta": 0.0012665505013240417, "fidelidade_pontos": 0.017397707327810315, "marketplace_compra": 0.0011084666750050373, "fidelidade_resgate": 0.965714606818944, "vas_cancelamento": 0.0004366714283875882, "bonus_nao_recebido": 8.672044892733264e-05, "sem_correspondencia": 0.013159294882864884}, "confidence": 0.9608166935073646, "input_tokens": 456, "latency_ms": 110.26427400003058} +{"id": "g0166-fidelidade_resgate-longo_contexto-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.0013516416465533252, "beneficios_consulta": 0.0005335117672653407, "vas_cancelamento": 0.0001329902940226503, "marketplace_compra": 0.10800902490104204, "bonus_nao_recebido": 0.00015171783399687283, "conta_contestacao": 0.0006578554686764564, "fidelidade_resgate": 0.8174669104391401, "fidelidade_pontos": 0.04356980147290333, "roaming_duvida": 0.0009299425205545444, "recarga_realizar": 0.0003449393910074031, "negociacao_religacao": 0.00022724818582285728, "sem_correspondencia": 0.02662441607901496}, "confidence": 0.8008729932063346, "input_tokens": 561, "latency_ms": 146.58696900005452} +{"id": "g0166-fidelidade_resgate-longo_contexto-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_pacote_adicional": 0.00037386198542462576, "recarga_nao_creditada": 0.00024506708960933104, "roaming_cobranca": 0.00037643577163195245, "seguranca_perda_roubo": 0.000229329996226833, "fidelidade_resgate": 0.9852643103832036, "internet_consumo": 0.0006752434076641942, "conta_contestacao": 0.00016594787986675555, "bonus_nao_recebido": 0.00020873785146997305, "beneficios_consulta": 0.00044978162835538786, "suporte_configuracao": 8.585485233518494e-05, "marketplace_compra": 0.0029479640964992244, "desconto_retencao": 0.0003580876419140666, "fidelidade_pontos": 0.008167286984084724, "roaming_duvida": 0.00013188882973146974, "cancelamento_linha": 0.00011981594695843626, "sem_correspondencia": 0.00020038565502404084}, "confidence": 0.9842819310754176, "input_tokens": 657, "latency_ms": 177.521033000005} +{"id": "g0166-fidelidade_resgate-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"roaming_cobranca": 0.0006714733827659665, "recarga_saldo": 0.00029684842894150195, "desconto_retencao": 0.001182134142496873, "plano_consulta": 0.001224947787510852, "beneficios_consulta": 0.01126755289881799, "bonus_nao_recebido": 0.01633131351955705, "internet_pacote_adicional": 0.0007409107811333673, "marketplace_compra": 0.44663501842242764, "fidelidade_pontos": 0.4811917848253388, "vas_contratacao": 0.00040904767525171555, "conta_explicacao": 0.0001798146464772458, "recarga_nao_creditada": 0.00016288118606913918, "vas_consulta": 9.788004690366894e-05, "troca_numero": 0.00010467640771500523, "recarga_realizar": 4.3097234400083644e-05, "sem_correspondencia": 0.03946061861419302}, "confidence": 0.4466045704803614, "input_tokens": 652, "latency_ms": 175.57917700003145} +{"id": "g0172-bonus_nao_recebido-emocional-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0011783985636550243, "fidelidade_pontos": 0.0007343886874190315, "roaming_duvida": 0.0007379400563739094, "bonus_nao_recebido": 0.9937016140259793, "recarga_nao_creditada": 0.0010460233778046863, "desconto_retencao": 8.700035303295035e-05, "troca_numero": 6.910403899583561e-05, "beneficios_consulta": 0.0001010118207664919, "fidelidade_resgate": 9.106070928216306e-05, "roaming_pacote": 2.661102627550911e-05, "recarga_realizar": 9.010983596412483e-05, "sem_correspondencia": 0.002136737504450935}, "confidence": 0.9931290334828868, "input_tokens": 532, "latency_ms": 142.1000639999761} +{"id": "g0172-bonus_nao_recebido-emocional-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.007691280506747325, "bonus_nao_recebido": 0.9802833325564891, "internet_pacote_adicional": 0.003604529824196315, "sem_correspondencia": 0.008420857112567272}, "confidence": 0.9737111100753187, "input_tokens": 330, "latency_ms": 77.82676299996183} +{"id": "g0172-bonus_nao_recebido-emocional-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"internet_pacote_adicional": 0.006042655571280634, "recarga_nao_creditada": 0.7446918791721552, "bonus_nao_recebido": 0.23875284513845205, "sem_correspondencia": 0.010512620118112256}, "confidence": 0.6595891722295403, "input_tokens": 332, "latency_ms": 78.48260200000823} +{"id": "g0172-bonus_nao_recebido-emocional-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9801209483209877, "beneficios_consulta": 0.005159484010856586, "fidelidade_pontos": 0.0009935410699000494, "internet_pacote_adicional": 0.0028450543052663587, "fidelidade_resgate": 0.0015047358342656584, "recarga_nao_creditada": 0.0048513516126728875, "desconto_retencao": 0.0007729946553187871, "sem_correspondencia": 0.0037518901907319076}, "confidence": 0.9772810837954145, "input_tokens": 435, "latency_ms": 104.91802000001371} +{"id": "g0172-bonus_nao_recebido-emocional-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.0015685218973531098, "portabilidade": 0.00019005704796107938, "fidelidade_resgate": 0.00024846665956107197, "seguranca_perda_roubo": 0.00011916059145987893, "roaming_pacote": 0.0008583220882348313, "bonus_nao_recebido": 0.974240153062452, "fidelidade_pontos": 0.0002901923445833397, "beneficios_consulta": 0.0001883930456262061, "internet_consumo": 0.017737242535005016, "recarga_nao_creditada": 0.001072536395504464, "conta_explicacao": 0.0005485727639270955, "parceiros_ofertas": 5.0526841741130835e-05, "internet_pacote_adicional": 7.036377784389572e-05, "internet_problema_conexao": 0.0002513389314185992, "negociacao_divida": 8.096990890715626e-05, "sem_correspondencia": 0.0024851821084212813}, "confidence": 0.9725228299332822, "input_tokens": 637, "latency_ms": 171.15627399999767} +{"id": "g0172-bonus_nao_recebido-emocional-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.0016065738518898911, "cadastro_atualizacao": 0.00017222473430042869, "desconto_retencao": 0.00010153829695427447, "roaming_cobranca": 0.00019128883332851656, "recarga_saldo": 0.0008340460704035188, "fidelidade_resgate": 0.0001725364270073686, "internet_pacote_adicional": 0.0003543950301503422, "parceiros_ofertas": 0.00011856965811189205, "recarga_realizar": 0.040790931751186255, "cancelamento_linha": 0.0002940844065801347, "bonus_nao_recebido": 0.9161659568140761, "recarga_nao_creditada": 0.033201937771663116, "conta_segunda_via": 9.521535512770754e-05, "beneficios_consulta": 0.00543857538970437, "conta_vencimento": 8.514415802702194e-05, "sem_correspondencia": 0.00037698145148898316}, "confidence": 0.910577020601681, "input_tokens": 646, "latency_ms": 176.31854100000055} +{"id": "g0172-bonus_nao_recebido-emocional-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.00429237648808507, "recarga_nao_creditada": 0.342150398470572, "bonus_nao_recebido": 0.641024039854046, "sem_correspondencia": 0.012533185187297076}, "confidence": 0.5213653864720612, "input_tokens": 323, "latency_ms": 78.03365500001291} +{"id": "g0172-bonus_nao_recebido-emocional-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.0022853613090929813, "beneficios_consulta": 0.008968550167657683, "roaming_cobranca": 0.001949841038867531, "parceiros_ofertas": 0.0001667443054931547, "bonus_nao_recebido": 0.9799711866185987, "conta_segunda_via": 0.00030316119176899416, "recarga_nao_creditada": 0.00020842462295333662, "fidelidade_pontos": 6.457420249427647e-05, "internet_pacote_adicional": 0.00018254116647124083, "fidelidade_resgate": 2.0228552921683675e-05, "desconto_retencao": 8.749145969597141e-05, "sem_correspondencia": 0.005791895363984355}, "confidence": 0.9781503854021075, "input_tokens": 543, "latency_ms": 143.27746399999342} +{"id": "g0172-bonus_nao_recebido-emocional-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9852363690797504, "recarga_nao_creditada": 0.005857211751272142, "internet_pacote_adicional": 0.0014251979268395652, "sem_correspondencia": 0.007481221242137726}, "confidence": 0.9803151587730009, "input_tokens": 329, "latency_ms": 76.96571299999277} +{"id": "g0172-bonus_nao_recebido-emocional-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 70, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"negociacao_divida": 0.0013124052365615921, "parceiros_ofertas": 0.0005846640134523903, "desconto_retencao": 0.00047033988705626396, "troca_numero": 0.00028462662198147355, "plano_nova_linha": 0.0004358262557644209, "reclamacao_atendimento": 0.003552147445278236, "atendimento_humano": 0.00032079532873347205, "bonus_nao_recebido": 0.9914793626248438, "fidelidade_resgate": 0.00030088835691986527, "beneficios_consulta": 9.873048244950305e-05, "fidelidade_pontos": 0.0001876867693037003, "recarga_nao_creditada": 0.00044587786409937155, "seguranca_perda_roubo": 6.746955510425304e-05, "plano_troca": 4.8628347117660444e-05, "internet_pacote_adicional": 8.513388835276468e-05, "sem_correspondencia": 0.0003254173229813333}, "confidence": 0.9909113201331665, "input_tokens": 643, "latency_ms": 174.7892820000061} +{"id": "g0172-bonus_nao_recebido-emocional-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.005782663955256253, "bonus_nao_recebido": 0.5649181781802525, "recarga_nao_creditada": 0.41163762191468306, "sem_correspondencia": 0.017661535949808266}, "confidence": 0.4198909042403365, "input_tokens": 326, "latency_ms": 77.74807100003045} +{"id": "g0172-bonus_nao_recebido-emocional-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_cancelamento": 0.002018761436207791, "vas_consulta": 0.000558229893810764, "conta_pagamento_confirmacao": 0.0002750725437384005, "roaming_cobranca": 0.0004273962408428886, "plano_troca": 0.0002213805610856343, "fidelidade_pontos": 9.446533845764429e-05, "negociacao_divida": 0.0002230436857460091, "recarga_nao_creditada": 0.029009880657721417, "roaming_pacote": 0.0002859281867746683, "conta_vencimento": 7.427833437526352e-05, "fidelidade_resgate": 0.00013119554280316084, "internet_pacote_adicional": 0.01139946170644601, "beneficios_consulta": 0.0016553928892969552, "desconto_retencao": 0.0010367644120358335, "bonus_nao_recebido": 0.9399292012503493, "sem_correspondencia": 0.012659547320308249}, "confidence": 0.9359244813337059, "input_tokens": 650, "latency_ms": 175.06723299999294} +{"id": "g0173-bonus_nao_recebido-longo_contexto-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 118, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 271, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.17990165398804986, "internet_pacote_adicional": 0.002104798305665311, "bonus_nao_recebido": 0.8073164608281015, "sem_correspondencia": 0.010677086878183398}, "confidence": 0.7430886144374687, "input_tokens": 390, "latency_ms": 97.65842000001612} +{"id": "g0173-bonus_nao_recebido-longo_contexto-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 98, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 226, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9150387135371107, "internet_pacote_adicional": 0.005275469206092994, "beneficios_consulta": 0.001106931080415077, "desconto_retencao": 0.0005373058034451651, "fidelidade_pontos": 0.0022568518362856694, "fidelidade_resgate": 0.0009478287551683563, "recarga_nao_creditada": 0.0628088654282845, "sem_correspondencia": 0.012028034353197492}, "confidence": 0.9029013868995553, "input_tokens": 482, "latency_ms": 114.40085800001043} +{"id": "g0173-bonus_nao_recebido-longo_contexto-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 100, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 227, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.001129125877406115, "roaming_duvida": 0.00019959500266161453, "plano_consulta": 0.00060122205021722, "fidelidade_resgate": 0.00012019653956166793, "internet_pacote_adicional": 0.0006096468609176831, "desconto_retencao": 0.0004141826396724255, "beneficios_consulta": 0.11251616189498406, "negociacao_divida": 0.000260235074567384, "bonus_nao_recebido": 0.8804974973508006, "internet_problema_conexao": 0.00030368962459911256, "recarga_nao_creditada": 0.001271840052890096, "sem_correspondencia": 0.0020766070317220745}, "confidence": 0.8696336334736007, "input_tokens": 594, "latency_ms": 153.55724400001236} +{"id": "g0173-bonus_nao_recebido-longo_contexto-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 118, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 259, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 0.0009671587908205617, "roaming_duvida": 0.0004954556962355564, "internet_pacote_adicional": 0.0003674227014244387, "recarga_nao_creditada": 0.3987150487529845, "fidelidade_resgate": 0.0005485489241098096, "bonus_nao_recebido": 0.5968970745856479, "fidelidade_pontos": 0.0004216493061641308, "marketplace_compra": 5.2351713608847145e-05, "conta_explicacao": 0.0003193737146607716, "desconto_retencao": 0.0003600419952664555, "beneficios_consulta": 4.3196365216938266e-05, "sem_correspondencia": 0.0008126774538601123}, "confidence": 0.560251354093434, "input_tokens": 612, "latency_ms": 156.22998800000687} +{"id": "g0173-bonus_nao_recebido-longo_contexto-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 100, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.008175268687235566, "fidelidade_pontos": 0.0003249317889554512, "fidelidade_resgate": 0.0004372835466697462, "recarga_nao_creditada": 0.00015259427595855235, "internet_pacote_adicional": 0.0006671161626412111, "bonus_nao_recebido": 0.9850366831127453, "desconto_retencao": 0.00010671455936621003, "sem_correspondencia": 0.00509940786642806}, "confidence": 0.9828990664145658, "input_tokens": 484, "latency_ms": 112.81920900000841} +{"id": "g0173-bonus_nao_recebido-longo_contexto-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.8966344656026044, "internet_pacote_adicional": 0.010031892200081157, "recarga_nao_creditada": 0.0735020287635709, "sem_correspondencia": 0.019831613433743484}, "confidence": 0.8621792874701392, "input_tokens": 367, "latency_ms": 86.29888799998753} +{"id": "g0173-bonus_nao_recebido-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 101, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 203, "length_bucket": "longo"}, "pred": "recarga_nao_creditada", "probabilities": {"fidelidade_resgate": 0.0032843984822714745, "reclamacao_atendimento": 0.0012408543050531028, "plano_nova_linha": 0.0008968947037448936, "internet_pacote_adicional": 0.0004306203091232506, "desconto_retencao": 0.001094027124156171, "fidelidade_pontos": 0.0026052096325400132, "recarga_nao_creditada": 0.985793454294762, "recarga_saldo": 0.0009495169771698054, "beneficios_consulta": 0.0007428522667398813, "internet_problema_conexao": 0.00012264592800096676, "parceiros_ofertas": 9.11479299461627e-05, "sem_correspondencia": 0.0027483780464923635}, "confidence": 0.98450195013974, "input_tokens": 584, "latency_ms": 150.52469899995913} +{"id": "g0173-bonus_nao_recebido-longo_contexto-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0026240550285683926, "recarga_nao_creditada": 0.001782845969556128, "bonus_nao_recebido": 0.9845072669874904, "sem_correspondencia": 0.011085832014385125}, "confidence": 0.9793430226499872, "input_tokens": 365, "latency_ms": 84.87351600001602} +{"id": "g0173-bonus_nao_recebido-longo_contexto-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 122, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 268, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.0014258685864985935, "desconto_retencao": 0.0009840529233170314, "fidelidade_pontos": 0.0005442025799387952, "bonus_nao_recebido": 0.7895681974316775, "fidelidade_resgate": 0.0007768869240179825, "internet_pacote_adicional": 0.00020652310680848216, "recarga_nao_creditada": 0.19403258814929006, "sem_correspondencia": 0.012461680298451624}, "confidence": 0.7595065113504884, "input_tokens": 506, "latency_ms": 116.04467899996962} +{"id": "g0173-bonus_nao_recebido-longo_contexto-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 186, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"marketplace_pedido": 0.0051540913923719504, "fidelidade_pontos": 0.0005333871375768512, "bonus_nao_recebido": 0.6482825413733216, "conta_vencimento": 0.001505979039114393, "plano_nova_linha": 0.0007193053161799865, "internet_pacote_adicional": 0.0001771454545471047, "fidelidade_resgate": 0.0002533946324790809, "vas_consulta": 0.00010364413898166899, "beneficios_consulta": 0.00048688064568701875, "suporte_configuracao": 0.000100399602951702, "recarga_nao_creditada": 0.3415590992475041, "cadastro_atualizacao": 0.00018690457385422935, "internet_consumo": 0.00011829197145818922, "desconto_retencao": 0.00012797720391533745, "conta_pagamento_confirmacao": 0.0001493809838000543, "sem_correspondencia": 0.0005415772862568416}, "confidence": 0.6248347107982096, "input_tokens": 694, "latency_ms": 184.69490799998312} +{"id": "g0173-bonus_nao_recebido-longo_contexto-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 101, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.004306076070341756, "fidelidade_resgate": 0.0005307511003717734, "internet_pacote_adicional": 0.00041482868916337817, "cancelamento_linha": 0.0002010226189403323, "negociacao_religacao": 0.0007388966648619196, "bonus_nao_recebido": 0.9862027628585605, "conta_segunda_via": 0.0005947481539931168, "desconto_retencao": 0.00010336415187588881, "troca_numero": 0.0001088390416375389, "recarga_realizar": 1.2056319537933288e-05, "suporte_chip_esim": 3.935221790169153e-05, "fidelidade_pontos": 3.215815777840988e-05, "recarga_nao_creditada": 9.250237366314649e-05, "conta_explicacao": 4.79207701648781e-05, "conta_pagamento_confirmacao": 4.8166491438610495e-05, "sem_correspondencia": 0.006526554319769297}, "confidence": 0.9852829470491311, "input_tokens": 698, "latency_ms": 183.44300199998997} +{"id": "g0173-bonus_nao_recebido-longo_contexto-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 246, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.2753078044440548, "bonus_nao_recebido": 0.7130119072113011, "internet_pacote_adicional": 0.0053715670365917815, "sem_correspondencia": 0.006308721308052256}, "confidence": 0.6173492096150682, "input_tokens": 382, "latency_ms": 86.93861899996591} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"bonus_nao_recebido": 0.4739793927449061, "fidelidade_resgate": 0.0006266965999862328, "beneficios_consulta": 0.516584518962928, "fidelidade_pontos": 0.0005713494082870206, "internet_pacote_adicional": 0.002308058618707121, "recarga_nao_creditada": 0.00044007030981674385, "desconto_retencao": 0.0001302010780074883, "sem_correspondencia": 0.005359712277361263}, "confidence": 0.4475251645290606, "input_tokens": 442, "latency_ms": 104.96731199998521} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["atendimento_humano", "beneficios_consulta", "bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 150, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_fraude": 0.00770597835914381, "parceiros_ofertas": 0.0003679792527482979, "reclamacao_atendimento": 0.5036204635717183, "conta_segunda_via": 0.003371524081613103, "atendimento_humano": 0.4543484865613688, "troca_numero": 0.0007039996204527936, "desconto_retencao": 0.00019790560238689442, "sem_correspondencia": 0.02968366295056811}, "confidence": 0.4327091012248209, "input_tokens": 448, "latency_ms": 106.15594000000783} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.8792276924844676, "negociacao_religacao": 0.0023578149532695043, "internet_pacote_adicional": 0.0002715632800509533, "conta_debito_automatico_digital": 0.00035633022528298836, "internet_problema_conexao": 0.001702540971444447, "desconto_retencao": 0.0016628431450672792, "fidelidade_pontos": 0.0014236811850987425, "fidelidade_resgate": 0.00011394745188190001, "vas_cancelamento": 0.00016673409731324392, "beneficios_consulta": 0.0002295448982750168, "recarga_nao_creditada": 0.10292116161676433, "sem_correspondencia": 0.009566145691084155}, "confidence": 0.8682483918012374, "input_tokens": 553, "latency_ms": 146.26300100002254} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 120, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.002670458796153369, "fidelidade_pontos": 0.0006738269252201874, "bonus_nao_recebido": 0.9909697244850981, "fidelidade_resgate": 0.0008828109493588473, "desconto_retencao": 0.0003412190881857483, "internet_pacote_adicional": 0.0002687711116275807, "recarga_nao_creditada": 0.00026986319743913347, "sem_correspondencia": 0.003923325446916891}, "confidence": 0.9896796851258267, "input_tokens": 444, "latency_ms": 104.51323299997739} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.016899427977728556, "bonus_nao_recebido": 0.9746821886675151, "internet_pacote_adicional": 0.0019640758995408975, "sem_correspondencia": 0.0064543074552154195}, "confidence": 0.9662429182233537, "input_tokens": 322, "latency_ms": 78.65144900000587} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9275736454219268, "desconto_retencao": 0.00048599326822577936, "fidelidade_pontos": 0.00034639255335585013, "fidelidade_resgate": 0.00045927428734596226, "internet_pacote_adicional": 0.002056841082450964, "beneficios_consulta": 0.04654491840741321, "recarga_nao_creditada": 0.002532038394814337, "sem_correspondencia": 0.02000089658446702}, "confidence": 0.9172270233393451, "input_tokens": 442, "latency_ms": 105.35240699999804} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_contratacao": 0.0010334453968951999, "conta_segunda_via": 0.00011651801471247146, "desconto_retencao": 0.00011335978763623062, "fidelidade_pontos": 0.00011838304661436088, "internet_pacote_adicional": 0.00020277254750896863, "suporte_sem_sinal": 0.00014136729037006216, "internet_consumo": 0.00020819337629512407, "internet_problema_conexao": 0.00020026516360154156, "roaming_duvida": 0.000708153525794132, "recarga_nao_creditada": 0.6021386170425288, "beneficios_consulta": 0.00016823633876886262, "bonus_nao_recebido": 0.3936515826522689, "fidelidade_resgate": 0.00010182303950307062, "portabilidade": 0.00016792424671645338, "plano_nova_linha": 6.469513859267816e-05, "sem_correspondencia": 0.0008646633921931033}, "confidence": 0.5756145248453641, "input_tokens": 651, "latency_ms": 176.1727379999911} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano", "bonus_nao_recebido", "conta_contestacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.6904812968680688, "conta_contestacao": 0.2709603945163747, "reclamacao_atendimento": 0.021590276683140387, "sem_correspondencia": 0.01696803193241614}, "confidence": 0.5873083958240916, "input_tokens": 344, "latency_ms": 83.08331699998917} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_resgate": 0.0008523393768595582, "negociacao_divida": 0.0004452483545763796, "vas_contratacao": 0.0001863287762280873, "desconto_retencao": 0.00023233705708058236, "vas_consulta": 0.00029855523274770055, "fidelidade_pontos": 0.0004569809870910495, "recarga_nao_creditada": 0.00042055923453435936, "portabilidade": 0.0002384042876210934, "bonus_nao_recebido": 0.9945771676386215, "conta_contestacao": 0.0004235296201015252, "plano_consulta": 0.00021197686716766673, "roaming_pacote": 0.0001615889425755288, "beneficios_consulta": 6.365076090139894e-05, "conta_pagamento_confirmacao": 0.00012622529631480867, "internet_pacote_adicional": 3.779701657127769e-05, "sem_correspondencia": 0.0012673105510073825}, "confidence": 0.9942156454811965, "input_tokens": 642, "latency_ms": 176.03364199999305} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.0006940533259366674, "internet_pacote_adicional": 0.00029933761423721165, "fidelidade_resgate": 0.00020357819715141314, "recarga_nao_creditada": 0.46518539481323107, "bonus_nao_recebido": 0.5320026755443928, "fidelidade_pontos": 0.0001882156811148837, "beneficios_consulta": 8.191977385223816e-05, "sem_correspondencia": 0.0013448250500837102}, "confidence": 0.46514591490787754, "input_tokens": 448, "latency_ms": 105.14114000000063} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0021271485772956706, "reclamacao_atendimento": 0.0018222475621118704, "roaming_duvida": 0.001419571205963657, "fidelidade_pontos": 0.0003025528720149059, "bonus_nao_recebido": 0.9726389722408254, "beneficios_consulta": 0.0008951104275370941, "vas_contratacao": 0.00016325566267887223, "fidelidade_resgate": 0.0001500905330890209, "conta_contestacao": 0.00042921293971620264, "recarga_nao_creditada": 0.0008096267576323349, "desconto_retencao": 0.00012593266167605484, "sem_correspondencia": 0.01911627855945892}, "confidence": 0.9701516060809002, "input_tokens": 554, "latency_ms": 145.5226790000097} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0013703017749050535, "bonus_nao_recebido": 0.9937040496316067, "conta_segunda_via": 0.0006147697459120873, "suporte_sem_sinal": 0.0007055774504719169, "fidelidade_resgate": 0.0002474887819038253, "desconto_retencao": 0.00017939837514579715, "beneficios_consulta": 0.002389892014822862, "vas_consulta": 0.00028123912819213906, "fidelidade_pontos": 6.447288999861726e-05, "conta_explicacao": 2.8553003627749626e-05, "internet_pacote_adicional": 2.6496462570477356e-05, "sem_correspondencia": 0.00038776074084271564}, "confidence": 0.9931316905072073, "input_tokens": 554, "latency_ms": 148.27224599997635} +{"id": "g0176-marketplace_compra-informal_abreviado-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"seguranca_fraude": 0.0012424700910827749, "marketplace_compra": 0.9944275182640648, "fidelidade_resgate": 0.0014281539697002165, "marketplace_pedido": 0.0012449276556533145, "parceiros_ofertas": 0.0002653292360673532, "fidelidade_pontos": 0.00015350221323206947, "plano_nova_linha": 0.00010322589194774646, "sem_correspondencia": 0.0011348726782517177}, "confidence": 0.9936314494446458, "input_tokens": 432, "latency_ms": 102.5962090000121} +{"id": "g0176-marketplace_compra-informal_abreviado-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"portabilidade": 0.0032403102074650297, "parceiros_ofertas": 0.03663176586573728, "vas_contratacao": 0.0023444987750824457, "vas_consulta": 0.0010627501527748742, "negociacao_divida": 0.0004404455950166817, "fidelidade_resgate": 0.2374930654166638, "roaming_cobranca": 0.00028477009084806263, "plano_nova_linha": 0.00046427163769374773, "marketplace_compra": 0.6926849374460705, "marketplace_pedido": 0.004650726385382308, "suporte_configuracao": 0.0055060559529464545, "sem_correspondencia": 0.015196402474318743}, "confidence": 0.6647472044866224, "input_tokens": 533, "latency_ms": 143.88763799996696} +{"id": "g0176-marketplace_compra-informal_abreviado-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.0017555138650889568, "marketplace_compra": 0.9935085652983277, "marketplace_pedido": 0.001474347987600425, "conta_pagamento_confirmacao": 0.0008029613201641239, "cancelamento_linha": 0.00016981564117272329, "fidelidade_resgate": 0.00045736502667272636, "parceiros_ofertas": 0.00013380793247837859, "sem_correspondencia": 0.0016976229284950137}, "confidence": 0.9925812174838027, "input_tokens": 420, "latency_ms": 103.30891099999917} +{"id": "g0176-marketplace_compra-informal_abreviado-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"negociacao_religacao": 0.0022992011165787122, "fidelidade_resgate": 0.00046475067685879665, "parceiros_ofertas": 0.0003437845206590217, "plano_nova_linha": 0.00027100162688943185, "recarga_realizar": 0.0002533660983209844, "seguranca_fraude": 8.98083910977234e-05, "beneficios_consulta": 0.00012424954266158575, "suporte_chip_esim": 0.00017812800176217003, "internet_consumo": 0.0004442267220582872, "roaming_duvida": 6.818540694580356e-05, "vas_contratacao": 0.00035304411372958516, "internet_pacote_adicional": 0.00046920632380298064, "marketplace_pedido": 0.01352090264194502, "conta_segunda_via": 0.007679492520953946, "marketplace_compra": 0.9028276498312451, "sem_correspondencia": 0.07061300246449093}, "confidence": 0.896349493153328, "input_tokens": 661, "latency_ms": 178.1480889999898} +{"id": "g0176-marketplace_compra-informal_abreviado-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.004909437311055986, "fidelidade_resgate": 0.004260286960781058, "marketplace_compra": 0.958674824278595, "sem_correspondencia": 0.032155451449567954}, "confidence": 0.9448997657047932, "input_tokens": 318, "latency_ms": 77.35152100002551} +{"id": "g0176-marketplace_compra-informal_abreviado-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"vas_contratacao": 0.0007592850356293855, "conta_vencimento": 0.00028124456517318103, "recarga_realizar": 0.00043544102681841636, "conta_pagamento_confirmacao": 0.0003805307711595292, "marketplace_pedido": 0.0005786635447581771, "seguranca_fraude": 0.0009511260186950844, "parceiros_ofertas": 0.18849897065732113, "roaming_duvida": 0.00033230422100496266, "marketplace_compra": 0.7657427894887595, "cancelamento_linha": 0.0002782010793452085, "fidelidade_resgate": 0.03370909308742848, "plano_nova_linha": 0.00039022594850382253, "plano_consulta": 0.00011242355167651104, "internet_pacote_adicional": 0.00012645979552523915, "suporte_sem_sinal": 7.855018213375411e-05, "sem_correspondencia": 0.007344691026067577}, "confidence": 0.7501256421213435, "input_tokens": 638, "latency_ms": 170.66085300001532} +{"id": "g0176-marketplace_compra-informal_abreviado-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.003012505948910164, "plano_nova_linha": 0.0025676529896976486, "marketplace_compra": 0.9838857760196644, "sem_correspondencia": 0.010534065041727821}, "confidence": 0.9785143680262193, "input_tokens": 318, "latency_ms": 76.4806629999839} +{"id": "g0176-marketplace_compra-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.005103722454931316, "suporte_configuracao": 0.0010171349483690264, "internet_pacote_adicional": 0.003237118763919357, "parceiros_ofertas": 0.0011121740010802915, "conta_contestacao": 0.002779977712543327, "desconto_retencao": 0.010217154919097464, "plano_troca": 0.023122458708729154, "vas_cancelamento": 0.0010803560123538408, "suporte_chip_esim": 0.012077538507871763, "vas_consulta": 0.013172870179926084, "marketplace_compra": 0.006837821809468989, "troca_numero": 0.002653477858615629, "beneficios_consulta": 0.0010539732792779876, "recarga_realizar": 0.01992487048751805, "recarga_saldo": 0.014350688903830178, "sem_correspondencia": 0.8822586614524676}, "confidence": 0.8744092388826321, "input_tokens": 625, "latency_ms": 168.26404699997966} +{"id": "g0176-marketplace_compra-informal_abreviado-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9760377061664416, "plano_nova_linha": 0.0045954570186002635, "fidelidade_resgate": 0.0024829588547367713, "sem_correspondencia": 0.016883877960221325}, "confidence": 0.9680502748885891, "input_tokens": 315, "latency_ms": 76.37463200001093} +{"id": "g0176-marketplace_compra-informal_abreviado-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0010537273161946, "marketplace_compra": 0.9917136223557201, "recarga_realizar": 0.0016398596485314035, "cadastro_atualizacao": 0.0008069932320077503, "fidelidade_resgate": 0.00045756093073443866, "reclamacao_atendimento": 0.000134898310756845, "internet_problema_conexao": 0.00010909572509645529, "recarga_nao_creditada": 7.347154149276874e-05, "portabilidade": 9.2484028586341e-05, "negociacao_divida": 1.3603615493470994e-05, "plano_troca": 6.478265685654086e-05, "conta_contestacao": 6.259376025631145e-05, "marketplace_pedido": 0.003340601498608182, "suporte_sem_sinal": 2.6755768428077663e-05, "plano_nova_linha": 3.160206691837917e-05, "sem_correspondencia": 0.00037834754431849546}, "confidence": 0.9911611971794348, "input_tokens": 643, "latency_ms": 175.44273400000066} +{"id": "g0176-marketplace_compra-informal_abreviado-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0018499237218556276, "recarga_realizar": 0.0019402126976958663, "marketplace_pedido": 0.027217920556630137, "plano_nova_linha": 0.000655354391166167, "fidelidade_resgate": 0.00036970468040879625, "internet_problema_conexao": 0.0004067345043948158, "marketplace_compra": 0.9168514346419665, "sem_correspondencia": 0.050708714805882175}, "confidence": 0.9049730681622473, "input_tokens": 414, "latency_ms": 106.62055699998518} +{"id": "g0176-marketplace_compra-informal_abreviado-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.000964344667277293, "plano_nova_linha": 0.0002438382354983614, "negociacao_religacao": 0.0006233739530134784, "fidelidade_resgate": 0.0001514813157052088, "recarga_nao_creditada": 0.00039310715967715774, "vas_consulta": 0.00046656815794373925, "marketplace_pedido": 0.0006079633137158835, "troca_numero": 0.0002929889883204922, "fidelidade_pontos": 0.0003193683940147166, "marketplace_compra": 0.9952380824370759, "roaming_pacote": 7.902660814306053e-05, "sem_correspondencia": 0.0006198567696148315}, "confidence": 0.9948051808404464, "input_tokens": 508, "latency_ms": 121.84355400000868} +{"id": "g0177-marketplace_compra-erros_digitacao-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.0012052476085410112, "marketplace_pedido": 0.000561842425767237, "parceiros_ofertas": 0.00043200799753758605, "plano_troca": 0.0002455748716156851, "fidelidade_resgate": 0.0003607411100713516, "vas_consulta": 0.0008351237515951527, "marketplace_compra": 0.9891168783756067, "sem_correspondencia": 0.00724258385926534}, "confidence": 0.9875621467149791, "input_tokens": 427, "latency_ms": 103.24566200000618} +{"id": "g0177-marketplace_compra-erros_digitacao-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0007761741792384811, "marketplace_compra": 0.9949592096120599, "bonus_nao_recebido": 0.0009961931092846293, "suporte_configuracao": 0.0007784295610904121, "cadastro_atualizacao": 0.0002938147633493065, "marketplace_pedido": 0.0010394458878860218, "plano_troca": 0.00012127131953403527, "roaming_cobranca": 8.925457835111951e-05, "suporte_sem_sinal": 0.00014714062569817164, "fidelidade_resgate": 2.8364734345805876e-05, "vas_cancelamento": 3.625466398858793e-05, "conta_debito_automatico_digital": 4.344178988832634e-05, "desconto_retencao": 0.0002219865838253467, "reclamacao_atendimento": 2.6074409363191502e-05, "plano_nova_linha": 2.461777563351256e-05, "sem_correspondencia": 0.00041832640646311475}, "confidence": 0.9946231569195307, "input_tokens": 687, "latency_ms": 183.04568100001006} +{"id": "g0177-marketplace_compra-erros_digitacao-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"recarga_realizar": 0.0027997653903274323, "portabilidade": 0.0035657726247587044, "marketplace_pedido": 0.004511655368612554, "marketplace_compra": 0.9791347283918385, "fidelidade_resgate": 0.0009305853133166964, "cancelamento_linha": 0.0001603292090580595, "conta_segunda_via": 0.0001705719246772946, "plano_nova_linha": 6.889073983830561e-05, "internet_consumo": 0.0003126431943745171, "parceiros_ofertas": 7.566571674655822e-05, "conta_vencimento": 7.262689435768254e-05, "sem_correspondencia": 0.008196765232093823}, "confidence": 0.9772378855183689, "input_tokens": 518, "latency_ms": 134.9172359999784} +{"id": "g0177-marketplace_compra-erros_digitacao-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.0007798435724921438, "vas_contratacao": 0.0003750416965482581, "reclamacao_atendimento": 0.0005753071927017212, "suporte_sem_sinal": 0.0003036647310767411, "marketplace_pedido": 0.0010977317995658979, "marketplace_compra": 0.9948081756665932, "parceiros_ofertas": 0.00021115137084385906, "internet_problema_conexao": 0.00019964070001660589, "portabilidade": 0.00019043200585150974, "plano_nova_linha": 3.1165507446691035e-05, "troca_numero": 8.993578253484836e-05, "sem_correspondencia": 0.0013379099743285811}, "confidence": 0.9943361916362833, "input_tokens": 531, "latency_ms": 142.59511000000202} +{"id": "g0177-marketplace_compra-erros_digitacao-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.0018981129908970961, "parceiros_ofertas": 0.0012172386001568414, "vas_cancelamento": 0.0014315873608443657, "recarga_saldo": 0.0005318710625115582, "marketplace_compra": 0.9806679588159273, "marketplace_pedido": 0.0010547143926219903, "plano_nova_linha": 0.00012398155266656852, "sem_correspondencia": 0.013074535224374306}, "confidence": 0.977906238646774, "input_tokens": 433, "latency_ms": 104.42001299998083} +{"id": "g0177-marketplace_compra-erros_digitacao-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.002523677580181803, "marketplace_compra": 0.9874464327204358, "marketplace_pedido": 0.0022029547585926002, "plano_nova_linha": 0.0012573275652651504, "fidelidade_pontos": 0.0005850211829687934, "fidelidade_resgate": 0.00040549366089309794, "parceiros_ofertas": 0.00034055971004377366, "sem_correspondencia": 0.00523853282161891}, "confidence": 0.9856530659662128, "input_tokens": 439, "latency_ms": 105.18419400000312} +{"id": "g0177-marketplace_compra-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0024333953893396444, "parceiros_ofertas": 0.14860270636178935, "troca_numero": 0.011053627870863756, "fidelidade_pontos": 0.003282766331560337, "plano_nova_linha": 0.2364238034810046, "marketplace_pedido": 0.05472463327583769, "fidelidade_resgate": 0.06342245848088544, "sem_correspondencia": 0.48005660880871925}, "confidence": 0.40577898149567915, "input_tokens": 417, "latency_ms": 102.76814999997441} +{"id": "g0177-marketplace_compra-erros_digitacao-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.0036629328360314435, "plano_nova_linha": 0.0020878207571132907, "marketplace_compra": 0.9790918037551256, "sem_correspondencia": 0.015157442651729712}, "confidence": 0.9721224050068339, "input_tokens": 324, "latency_ms": 79.02242300002627} +{"id": "g0177-marketplace_compra-erros_digitacao-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0027083718516677244, "internet_problema_conexao": 0.0020454179708087085, "suporte_chip_esim": 0.0726099616186865, "recarga_realizar": 0.0020438287984696577, "marketplace_pedido": 0.004134632884356993, "vas_cancelamento": 0.00025478406410891276, "plano_nova_linha": 0.0002993949989342646, "marketplace_compra": 0.9092567883828881, "fidelidade_resgate": 0.0005002197479503583, "plano_troca": 9.634822609849867e-05, "cancelamento_linha": 0.0003061309617656127, "sem_correspondencia": 0.005744120494264645}, "confidence": 0.9010074055086054, "input_tokens": 540, "latency_ms": 142.78519599997708} +{"id": "g0177-marketplace_compra-erros_digitacao-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9378194809457844, "fidelidade_resgate": 0.0063733997385554565, "plano_nova_linha": 0.00339405913143151, "sem_correspondencia": 0.05241306018422857}, "confidence": 0.9170926412610462, "input_tokens": 321, "latency_ms": 79.63652899996987} +{"id": "g0177-marketplace_compra-erros_digitacao-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9868742813983973, "plano_nova_linha": 0.0025918509560295317, "fidelidade_resgate": 0.001783499988985218, "sem_correspondencia": 0.008750367656588041}, "confidence": 0.9824990418645294, "input_tokens": 326, "latency_ms": 77.83780299996579} +{"id": "g0177-marketplace_compra-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.12557465463847697, "plano_nova_linha": 0.011497792242304013, "marketplace_pedido": 0.029801353591604834, "sem_correspondencia": 0.8331261995276142}, "confidence": 0.7775015993701523, "input_tokens": 324, "latency_ms": 77.83495799998263} +{"id": "g0181-marketplace_compra-indireto_multiplo-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.011813994081770264, "parceiros_ofertas": 0.0004687823159947098, "fidelidade_resgate": 0.0009963224914174332, "marketplace_compra": 0.681195595087305, "cadastro_atualizacao": 0.2755846744689213, "conta_contestacao": 0.00018913929485743378, "troca_numero": 8.166003080759111e-05, "conta_vencimento": 0.00010280667755675277, "conta_segunda_via": 0.000245226819196333, "fidelidade_pontos": 5.7101694811250135e-05, "marketplace_pedido": 0.006680558732279144, "sem_correspondencia": 0.022584138305082786}, "confidence": 0.652213376458878, "input_tokens": 565, "latency_ms": 147.792107999976} +{"id": "g0181-marketplace_compra-indireto_multiplo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"fidelidade_pontos": 0.0008066227626168425, "suporte_sem_sinal": 0.00116144094431188, "conta_vencimento": 0.0020234014641491277, "marketplace_pedido": 0.8813928539661802, "plano_nova_linha": 0.0003875638539297239, "roaming_duvida": 0.00027170555258594517, "desconto_retencao": 0.03607215030020683, "vas_contratacao": 0.00012714475167065935, "fidelidade_resgate": 0.0007567867553832045, "parceiros_ofertas": 0.058984189933059095, "vas_consulta": 0.0002442037204153756, "sem_correspondencia": 0.017771935995491282}, "confidence": 0.8706103861449237, "input_tokens": 545, "latency_ms": 143.66290500004197} +{"id": "g0181-marketplace_compra-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["bonus_nao_recebido"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.005046499989108579, "reclamacao_atendimento": 0.0030961843377993754, "negociacao_divida": 0.006289125540321962, "negociacao_religacao": 0.0014295150200333397, "parceiros_ofertas": 0.18981936671297614, "cadastro_atualizacao": 0.0023487436183656004, "conta_vencimento": 0.0041894607955975955, "suporte_sem_sinal": 0.0004569172194200934, "fidelidade_resgate": 0.015049020712260082, "plano_nova_linha": 0.003483976590429286, "marketplace_pedido": 0.25637467516299395, "sem_correspondencia": 0.512416514300694}, "confidence": 0.4680907428734844, "input_tokens": 565, "latency_ms": 147.44057300003988} +{"id": "g0181-marketplace_compra-indireto_multiplo-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.01422820265634436, "marketplace_compra": 0.9355090728307844, "plano_nova_linha": 0.00902672782043298, "sem_correspondencia": 0.041235996692438076}, "confidence": 0.9140120971077129, "input_tokens": 344, "latency_ms": 82.73483499999656} +{"id": "g0181-marketplace_compra-indireto_multiplo-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"vas_cancelamento": 0.000978323082841394, "conta_debito_automatico_digital": 0.00035914686233574477, "fidelidade_resgate": 0.00024067043431681492, "portabilidade": 0.0002701972141325046, "conta_contestacao": 0.0004868506067747656, "parceiros_ofertas": 0.0003188939969515102, "plano_nova_linha": 0.00015268414274037276, "internet_consumo": 0.00014565832865870776, "marketplace_compra": 0.9653373200084713, "marketplace_pedido": 0.0002506144731004317, "suporte_chip_esim": 5.0045515417033116e-05, "roaming_duvida": 0.00012540209726902957, "desconto_retencao": 0.00038637396934185756, "seguranca_perda_roubo": 0.00016702342109754274, "suporte_sem_sinal": 3.072290058429245e-05, "sem_correspondencia": 0.030700072945966803}, "confidence": 0.9630264746757026, "input_tokens": 674, "latency_ms": 194.5007190000183} +{"id": "g0181-marketplace_compra-indireto_multiplo-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 164, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0036637756713701407, "seguranca_fraude": 0.00030749113838504774, "fidelidade_resgate": 0.00099204277877398, "conta_contestacao": 0.0002456518021565702, "vas_cancelamento": 0.0004501124012405283, "marketplace_pedido": 0.0009785995201499426, "recarga_saldo": 0.0006382600111947872, "plano_nova_linha": 0.0018543876717932633, "conta_vencimento": 0.0012275786765850371, "marketplace_compra": 0.9582736696096337, "reclamacao_atendimento": 0.013363049726150992, "sem_correspondencia": 0.01800538099256605}, "confidence": 0.9544803668468734, "input_tokens": 576, "latency_ms": 150.8524179999995} +{"id": "g0181-marketplace_compra-indireto_multiplo-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.009283895462216923, "marketplace_compra": 0.9749488849297555, "internet_pacote_adicional": 0.0013202187325849388, "marketplace_pedido": 0.001041539769727673, "conta_contestacao": 0.001819778078730903, "plano_consulta": 0.0016894915423925926, "recarga_realizar": 0.0011572090132562455, "plano_nova_linha": 0.00020087953484170036, "fidelidade_resgate": 0.0003100276681161458, "beneficios_consulta": 5.431068838824166e-05, "parceiros_ofertas": 0.00012560486173643465, "suporte_chip_esim": 7.044154837389958e-05, "roaming_cobranca": 3.438672963904846e-05, "negociacao_divida": 6.692023152417044e-05, "roaming_duvida": 9.087438819978712e-05, "sem_correspondencia": 0.007785536820515771}, "confidence": 0.9732788105917395, "input_tokens": 669, "latency_ms": 182.1414450000134} +{"id": "g0181-marketplace_compra-indireto_multiplo-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0026435373999093787, "roaming_duvida": 0.0016648724310063462, "cadastro_atualizacao": 0.001159160529697821, "internet_pacote_adicional": 0.003082700191329971, "roaming_pacote": 0.000758658822478555, "marketplace_pedido": 0.0014449813215879255, "marketplace_compra": 0.9621173003673401, "bonus_nao_recebido": 0.00048745104192922595, "fidelidade_resgate": 0.001409361593139174, "plano_nova_linha": 0.002017129494926559, "recarga_saldo": 0.0011785386196053057, "sem_correspondencia": 0.022036308187049665}, "confidence": 0.9586734185825528, "input_tokens": 573, "latency_ms": 149.79017299998532} +{"id": "g0181-marketplace_compra-indireto_multiplo-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"conta_debito_automatico_digital": 0.003936207729715397, "marketplace_pedido": 0.2157137084866581, "reclamacao_atendimento": 0.0007532014812610941, "fidelidade_resgate": 0.0005291331454781161, "portabilidade": 0.000469603940477448, "parceiros_ofertas": 0.0009388805620156466, "conta_explicacao": 0.0024756197216919255, "plano_nova_linha": 0.00035153668852555314, "conta_contestacao": 0.0011108578273855273, "marketplace_compra": 0.7629822453839449, "internet_pacote_adicional": 0.0003358993025230095, "sem_correspondencia": 0.010403105730323471}, "confidence": 0.741435176782485, "input_tokens": 573, "latency_ms": 152.24234499999056} +{"id": "g0181-marketplace_compra-indireto_multiplo-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"cadastro_atualizacao": 0.0037000847201521586, "roaming_cobranca": 0.0005044588325832452, "vas_consulta": 0.0013493814280936462, "troca_numero": 0.0007827105277577383, "parceiros_ofertas": 0.0006236754582076286, "marketplace_pedido": 0.026416797488288884, "conta_segunda_via": 0.0008201394412782648, "suporte_sem_sinal": 0.0001925091277349337, "fidelidade_resgate": 0.0030159277479611356, "recarga_saldo": 0.0011264385181784136, "recarga_nao_creditada": 0.0026066948066983116, "marketplace_compra": 0.7409160275603464, "atendimento_humano": 0.000374851227296236, "conta_pagamento_confirmacao": 0.001063991965513454, "plano_nova_linha": 0.002154843768243641, "sem_correspondencia": 0.21435146738166608}, "confidence": 0.723643762731036, "input_tokens": 666, "latency_ms": 178.98146699997142} +{"id": "g0181-marketplace_compra-indireto_multiplo-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["marketplace_pedido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9668653639062693, "marketplace_pedido": 0.018167805613073327, "parceiros_ofertas": 0.0008525886109223771, "reclamacao_atendimento": 0.0013781061987860862, "fidelidade_resgate": 0.001566067100840461, "internet_problema_conexao": 0.0007606917284662699, "plano_nova_linha": 0.0004370180987650181, "sem_correspondencia": 0.009972358742877083}, "confidence": 0.9621318444643078, "input_tokens": 462, "latency_ms": 113.58388900004002} +{"id": "g0181-marketplace_compra-indireto_multiplo-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 144, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.023028093915993128, "marketplace_compra": 0.8991816496263038, "fidelidade_resgate": 0.007507446363871208, "sem_correspondencia": 0.07028281009383189}, "confidence": 0.8655755328350717, "input_tokens": 345, "latency_ms": 84.54946099999461} +{"id": "g0184-marketplace_pedido-erros_digitacao-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.0002533250724944287, "parceiros_ofertas": 0.0002458412986479851, "internet_problema_conexao": 0.0004278982437428781, "portabilidade": 0.0002878043419659488, "marketplace_pedido": 0.995551295646458, "fidelidade_pontos": 0.0002919674322383883, "marketplace_compra": 7.660694523024941e-05, "sem_correspondencia": 0.002865261019222203}, "confidence": 0.9949157664530951, "input_tokens": 417, "latency_ms": 103.84410200003913} +{"id": "g0184-marketplace_pedido-erros_digitacao-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.004902475239729608, "vas_cancelamento": 0.00032464285398776607, "portabilidade": 0.0004451753101384263, "atendimento_humano": 0.0005100291288700811, "suporte_sem_sinal": 0.00029671844389809836, "roaming_duvida": 0.0001592112235789871, "troca_numero": 0.00030464613085641516, "plano_troca": 0.00033062055698748175, "conta_explicacao": 0.0008426684243117892, "parceiros_ofertas": 7.748745940773135e-05, "conta_segunda_via": 0.002491948435917902, "seguranca_perda_roubo": 0.004632347878478938, "recarga_nao_creditada": 0.0014942503332813566, "vas_contratacao": 0.0015277777810554583, "marketplace_pedido": 0.8810014020244089, "sem_correspondencia": 0.10065859877509108}, "confidence": 0.8730681621593696, "input_tokens": 634, "latency_ms": 172.35139600001048} +{"id": "g0184-marketplace_pedido-erros_digitacao-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.001164579281834421, "marketplace_pedido": 0.9833523852968131, "marketplace_compra": 0.002669455165702995, "sem_correspondencia": 0.012813580255649435}, "confidence": 0.9778031803957509, "input_tokens": 317, "latency_ms": 77.46474300000727} +{"id": "g0184-marketplace_pedido-erros_digitacao-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"negociacao_religacao": 0.0007458755256651719, "plano_consulta": 0.00033354181299011026, "suporte_sem_sinal": 0.00072218382808237, "conta_segunda_via": 0.0003127976163823116, "marketplace_pedido": 0.9918532122615438, "parceiros_ofertas": 0.0002222602869398925, "recarga_saldo": 0.00012031680009669532, "suporte_configuracao": 0.0003252838036738987, "marketplace_compra": 0.000765651843370487, "plano_nova_linha": 5.1784439373759256e-05, "atendimento_humano": 0.001162109877860537, "sem_correspondencia": 0.003384981904020758}, "confidence": 0.9911125951944115, "input_tokens": 530, "latency_ms": 142.88605200005122} +{"id": "g0184-marketplace_pedido-erros_digitacao-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"suporte_chip_esim": 0.0057203176692280705, "recarga_saldo": 0.0002784605070543626, "recarga_realizar": 0.0011185011854819157, "bonus_nao_recebido": 0.0003402612786740905, "parceiros_ofertas": 0.0004527444339654287, "marketplace_pedido": 0.9146311306315578, "marketplace_compra": 0.005503434749459054, "sem_correspondencia": 0.07195514954457932}, "confidence": 0.9024355778646375, "input_tokens": 433, "latency_ms": 104.53080000002046} +{"id": "g0184-marketplace_pedido-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.004986902944051052, "conta_contestacao": 0.0020592439064822704, "cancelamento_linha": 0.0008355816454689844, "portabilidade": 0.0006564262273215426, "suporte_chip_esim": 0.0008794380765015275, "parceiros_ofertas": 0.00025755736162611355, "internet_consumo": 0.0018883245202893947, "beneficios_consulta": 0.00044096900221779386, "suporte_sem_sinal": 0.06385756383518726, "roaming_pacote": 0.0012518607393731062, "marketplace_compra": 0.0005679032108469342, "sem_correspondencia": 0.922318228530634}, "confidence": 0.9152562493061462, "input_tokens": 518, "latency_ms": 136.9991530000334} +{"id": "g0184-marketplace_pedido-erros_digitacao-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0009676052404414541, "marketplace_pedido": 0.9928497449664567, "marketplace_compra": 0.0015044931922761939, "sem_correspondencia": 0.004678156600825632}, "confidence": 0.9904663266219423, "input_tokens": 308, "latency_ms": 77.11089299999685} +{"id": "g0184-marketplace_pedido-erros_digitacao-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"conta_explicacao": 0.0018303561819712464, "vas_consulta": 0.00026434673393841037, "suporte_configuracao": 0.0002754179192115985, "beneficios_consulta": 0.00016835991813529273, "suporte_chip_esim": 0.00028194362035902505, "plano_consulta": 0.00018385602759228925, "plano_nova_linha": 0.005268576061172026, "cancelamento_linha": 0.00014456287460463268, "suporte_sem_sinal": 0.000708297022871212, "marketplace_pedido": 0.9689629182536019, "marketplace_compra": 0.013499656887691006, "desconto_retencao": 0.00029239427541395945, "conta_debito_automatico_digital": 0.00014003191937919993, "internet_consumo": 0.0008740268064491824, "parceiros_ofertas": 8.82544670065987e-05, "sem_correspondencia": 0.0070170010306023975}, "confidence": 0.9668937794705086, "input_tokens": 643, "latency_ms": 175.75704199998654} +{"id": "g0184-marketplace_pedido-erros_digitacao-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0026167398991767633, "marketplace_pedido": 0.9755048789297219, "marketplace_compra": 0.0043530576641207, "sem_correspondencia": 0.017525323506980623}, "confidence": 0.9673398385729626, "input_tokens": 311, "latency_ms": 77.44872500001065} +{"id": "g0184-marketplace_pedido-erros_digitacao-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"internet_consumo": 0.005233043759912616, "plano_nova_linha": 0.0014130882308953333, "desconto_retencao": 0.0008775202418324988, "recarga_saldo": 0.0010467404811523525, "plano_troca": 0.008957537695710394, "roaming_duvida": 0.0016525497006719208, "parceiros_ofertas": 0.00025000286818795066, "recarga_realizar": 0.00030410943273009264, "bonus_nao_recebido": 0.0012221424496447048, "negociacao_divida": 0.50588666891877, "marketplace_compra": 0.00039000042782289716, "recarga_nao_creditada": 0.0012814467164947903, "marketplace_pedido": 0.02530588993252647, "conta_vencimento": 0.011025564389794611, "conta_segunda_via": 0.0017377047447377134, "sem_correspondencia": 0.4334159900091156}, "confidence": 0.4729457801800213, "input_tokens": 641, "latency_ms": 173.79876000001104} +{"id": "g0184-marketplace_pedido-erros_digitacao-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0010356669514427809, "plano_troca": 0.0005268830659605911, "vas_consulta": 0.0008952903908482243, "marketplace_compra": 0.002341281581862282, "conta_explicacao": 0.00014766368907519667, "roaming_pacote": 0.0008200714666724387, "marketplace_pedido": 0.9845716384757874, "sem_correspondencia": 0.009661504378350925}, "confidence": 0.9823675868294716, "input_tokens": 414, "latency_ms": 105.85694000002377} +{"id": "g0184-marketplace_pedido-erros_digitacao-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.000980403983367603, "marketplace_compra": 0.0014671515513899997, "seguranca_perda_roubo": 0.0009222528336523619, "cadastro_atualizacao": 0.0009326080609973258, "conta_pagamento_confirmacao": 0.0004486945222345845, "suporte_configuracao": 0.0004694584733305745, "plano_consulta": 0.0005893255328937215, "reclamacao_atendimento": 0.0009852826846245611, "parceiros_ofertas": 0.0004579895204002903, "conta_contestacao": 0.0003178778662912891, "plano_troca": 0.0004137483974386823, "recarga_realizar": 0.0006347134432352865, "roaming_cobranca": 0.0009504621736349886, "marketplace_pedido": 0.9898221459036385, "internet_consumo": 0.00012509696466231457, "sem_correspondencia": 0.0004827880882079465}, "confidence": 0.9891436222972144, "input_tokens": 649, "latency_ms": 175.51981200000455} +{"id": "g0186-marketplace_pedido-emocional-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.4930400847760486, "beneficios_consulta": 0.0008633050168770848, "seguranca_perda_roubo": 0.0003758611722777119, "marketplace_compra": 0.0008010857956508621, "cancelamento_linha": 0.0005677895000861008, "internet_consumo": 0.0002907303812624987, "suporte_sem_sinal": 0.0005586691076688575, "conta_explicacao": 0.00021903850740229708, "recarga_realizar": 0.0002785262861979011, "parceiros_ofertas": 1.9449080489458112e-05, "bonus_nao_recebido": 0.0032752429717008515, "plano_consulta": 0.0005001589239344563, "seguranca_fraude": 0.0002658623929610265, "roaming_duvida": 0.0016749040484095872, "marketplace_pedido": 0.4431397444996913, "sem_correspondencia": 0.054129547539341565}, "confidence": 0.4592427570944517, "input_tokens": 662, "latency_ms": 178.64497499999743} +{"id": "g0186-marketplace_pedido-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.026434550463108646, "parceiros_ofertas": 0.009585651537444406, "marketplace_compra": 0.024544497749620708, "sem_correspondencia": 0.9394353002498262}, "confidence": 0.9192470669997683, "input_tokens": 309, "latency_ms": 77.10028399998237} +{"id": "g0186-marketplace_pedido-emocional-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"internet_consumo": 0.0017042140559151557, "conta_debito_automatico_digital": 0.00018325652672682667, "marketplace_pedido": 0.8593271397101788, "parceiros_ofertas": 0.0004038526149060412, "portabilidade": 0.00039491238206734703, "roaming_pacote": 0.0004116547428067786, "plano_consulta": 0.00036081995646669265, "bonus_nao_recebido": 0.00014088670920429282, "marketplace_compra": 0.12853953921020023, "internet_problema_conexao": 0.00031664975490125686, "suporte_chip_esim": 0.0001655510545508746, "conta_explicacao": 3.9233645593388714e-05, "plano_troca": 2.9658522721322552e-05, "beneficios_consulta": 0.00019928327935360817, "roaming_duvida": 3.087862517849673e-05, "sem_correspondencia": 0.007752469209228897}, "confidence": 0.8499489490241906, "input_tokens": 659, "latency_ms": 178.35265899998376} +{"id": "g0186-marketplace_pedido-emocional-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.0014619748201807423, "marketplace_pedido": 0.989264017271149, "parceiros_ofertas": 0.001697435791354102, "sem_correspondencia": 0.007576572117316118}, "confidence": 0.9856853563615323, "input_tokens": 318, "latency_ms": 77.4463889999879} +{"id": "g0186-marketplace_pedido-emocional-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"atendimento_humano": 0.003906735035310997, "recarga_realizar": 0.0011139615849205555, "fidelidade_resgate": 0.0018873782231823171, "parceiros_ofertas": 0.0003314071217457847, "marketplace_pedido": 0.9419768151001905, "marketplace_compra": 0.0009154607562624512, "cancelamento_linha": 0.00027546633652045694, "sem_correspondencia": 0.049592775841866846}, "confidence": 0.9336877886859323, "input_tokens": 413, "latency_ms": 104.85030799998185} +{"id": "g0186-marketplace_pedido-emocional-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9839085541015631, "marketplace_compra": 0.002331889296287441, "parceiros_ofertas": 0.0013607394743116496, "sem_correspondencia": 0.0123988171278378}, "confidence": 0.9785447388020844, "input_tokens": 321, "latency_ms": 77.9914699999722} +{"id": "g0186-marketplace_pedido-emocional-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_nao_creditada": 0.00036754706049167696, "marketplace_pedido": 0.9968698520458179, "parceiros_ofertas": 0.0005381031386255877, "internet_pacote_adicional": 0.0002831853270801298, "desconto_retencao": 5.549130635409327e-05, "seguranca_fraude": 4.40605565971056e-05, "roaming_duvida": 3.53355488067954e-05, "plano_nova_linha": 6.0882363613013476e-05, "conta_vencimento": 4.0784966267698404e-05, "recarga_realizar": 9.44606630431687e-06, "marketplace_compra": 0.0004575994691691562, "sem_correspondencia": 0.0012377121508725995}, "confidence": 0.9965852931408921, "input_tokens": 532, "latency_ms": 143.01693499999146} +{"id": "g0186-marketplace_pedido-emocional-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"plano_troca": 0.003177135352106069, "suporte_sem_sinal": 0.00027153962729753776, "seguranca_fraude": 0.00032738691330332347, "roaming_duvida": 0.00017717983970870314, "roaming_pacote": 0.000502087331015522, "marketplace_pedido": 0.7867905229984868, "marketplace_compra": 0.0012396266175056102, "conta_vencimento": 0.0001759385476948139, "recarga_realizar": 0.00031531697884314705, "parceiros_ofertas": 1.5744302259225055e-05, "recarga_saldo": 0.00018690983506208325, "sem_correspondencia": 0.2068206116567171}, "confidence": 0.7674078432710765, "input_tokens": 530, "latency_ms": 141.8630630000166} +{"id": "g0186-marketplace_pedido-emocional-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"conta_vencimento": 0.0004212574149636235, "parceiros_ofertas": 0.0004760696937572281, "seguranca_fraude": 0.000746851509562544, "marketplace_pedido": 0.9960834720609459, "marketplace_compra": 0.000649142291376844, "recarga_realizar": 9.303367899425771e-05, "troca_numero": 3.385335748875181e-05, "sem_correspondencia": 0.001496319992910872}, "confidence": 0.9955239680696525, "input_tokens": 418, "latency_ms": 103.534714000034} +{"id": "g0186-marketplace_pedido-emocional-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9465632590073333, "parceiros_ofertas": 0.005671619526859003, "marketplace_compra": 0.006599035054291503, "sem_correspondencia": 0.041166086411516235}, "confidence": 0.9287510120097774, "input_tokens": 317, "latency_ms": 77.96784900000375} +{"id": "g0186-marketplace_pedido-emocional-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0008825605066071329, "marketplace_pedido": 0.9934180830383836, "marketplace_compra": 0.0016538686043362934, "sem_correspondencia": 0.004045487850673012}, "confidence": 0.9912241107178449, "input_tokens": 322, "latency_ms": 77.89329400003453} +{"id": "g0186-marketplace_pedido-emocional-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.005522468365812096, "conta_debito_automatico_digital": 0.0004768378253159857, "plano_consulta": 0.00047428762124408547, "reclamacao_atendimento": 0.0003478573677918926, "parceiros_ofertas": 0.0003139499076579238, "marketplace_pedido": 0.9839062015215894, "portabilidade": 0.00016165010561730798, "sem_correspondencia": 0.008796747284971337}, "confidence": 0.981607087453245, "input_tokens": 442, "latency_ms": 105.7202009999969} +{"id": "g0187-marketplace_pedido-longo_contexto-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 227, "length_bucket": "longo"}, "pred": "marketplace_pedido", "probabilities": {"conta_explicacao": 0.00161168438959176, "reclamacao_atendimento": 0.00221153543331077, "suporte_sem_sinal": 0.0001815503305442413, "vas_consulta": 0.00016621764052125555, "troca_numero": 0.00039654048832167153, "vas_cancelamento": 0.0003098701081090274, "parceiros_ofertas": 0.0005028834580632516, "portabilidade": 0.0002635211087701395, "internet_consumo": 0.0008913401509019668, "negociacao_divida": 0.0010316250279046603, "marketplace_pedido": 0.9714002979754212, "marketplace_compra": 0.02052855624163573, "fidelidade_pontos": 0.0001222643279243641, "conta_debito_automatico_digital": 0.00011629452766197386, "suporte_chip_esim": 8.01758690781664e-05, "sem_correspondencia": 0.00018564292223988794}, "confidence": 0.9694936511737825, "input_tokens": 699, "latency_ms": 182.5789439999994} +{"id": "g0187-marketplace_pedido-longo_contexto-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 216, "length_bucket": "longo"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.0018137496084132912, "parceiros_ofertas": 0.0015606865916387705, "marketplace_pedido": 0.9868187024758434, "sem_correspondencia": 0.009806861324104611}, "confidence": 0.9824249366344576, "input_tokens": 359, "latency_ms": 84.31589500003156} +{"id": "g0187-marketplace_pedido-longo_contexto-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9783813908357865, "parceiros_ofertas": 0.003213686175444706, "marketplace_compra": 0.004084385910206186, "sem_correspondencia": 0.014320537078562522}, "confidence": 0.9711751877810489, "input_tokens": 348, "latency_ms": 83.79375800001299} +{"id": "g0187-marketplace_pedido-longo_contexto-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.003972093484781316, "reclamacao_atendimento": 0.19765977853029232, "internet_problema_conexao": 0.0013397770198430021, "conta_explicacao": 0.00037716229390432775, "cancelamento_linha": 0.0017941282087282477, "marketplace_compra": 0.026119440760675097, "beneficios_consulta": 0.0006746436974893324, "fidelidade_pontos": 0.00013116342750870872, "suporte_sem_sinal": 0.00021232584362696632, "marketplace_pedido": 0.746672843654871, "recarga_nao_creditada": 0.00011065880482721488, "sem_correspondencia": 0.020935984273452612}, "confidence": 0.7236431021689501, "input_tokens": 564, "latency_ms": 148.00582600003054} +{"id": "g0187-marketplace_pedido-longo_contexto-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 178, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"conta_explicacao": 0.0006468984298160427, "internet_consumo": 0.0005287802867216271, "recarga_saldo": 0.0010173133170639057, "marketplace_pedido": 0.9924180925215429, "internet_problema_conexao": 0.0001933822520824745, "beneficios_consulta": 0.00010526953391641156, "vas_consulta": 0.00012029348972817931, "marketplace_compra": 0.0020788767030154825, "parceiros_ofertas": 5.841885769426815e-05, "internet_pacote_adicional": 2.448816847772099e-05, "seguranca_fraude": 2.5604391135469676e-05, "sem_correspondencia": 0.0027825820488055716}, "confidence": 0.9917288282053193, "input_tokens": 569, "latency_ms": 148.01666799996838} +{"id": "g0187-marketplace_pedido-longo_contexto-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.002118665639237626, "internet_pacote_adicional": 0.000604381652730657, "seguranca_perda_roubo": 0.001158777145107736, "marketplace_pedido": 0.9622406110547524, "vas_consulta": 0.0005687712188768313, "marketplace_compra": 0.014051115623215283, "parceiros_ofertas": 0.00013754002752668394, "conta_pagamento_confirmacao": 0.00011851287775447829, "bonus_nao_recebido": 0.00010042472614345201, "conta_contestacao": 1.7337800808197956e-05, "recarga_saldo": 8.12304603641433e-05, "sem_correspondencia": 0.01880263177348271}, "confidence": 0.9588079393324572, "input_tokens": 578, "latency_ms": 150.78402400001778} +{"id": "g0187-marketplace_pedido-longo_contexto-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 162, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9734592667132652, "marketplace_compra": 0.005169018035896642, "parceiros_ofertas": 0.0024745982135899645, "sem_correspondencia": 0.018897117037248154}, "confidence": 0.964612355617687, "input_tokens": 344, "latency_ms": 82.51370299996097} +{"id": "g0187-marketplace_pedido-longo_contexto-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.004133191629810944, "marketplace_pedido": 0.9821054892175964, "parceiros_ofertas": 0.0022989444284416635, "sem_correspondencia": 0.011462374724150981}, "confidence": 0.9761406522901286, "input_tokens": 347, "latency_ms": 83.84824400002344} +{"id": "g0187-marketplace_pedido-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0025523051728167483, "parceiros_ofertas": 0.00032728020216662355, "vas_consulta": 0.00036086758421336097, "fidelidade_resgate": 0.0002458730844408277, "vas_contratacao": 0.0006394844292434706, "marketplace_compra": 0.003303307891948432, "roaming_cobranca": 0.0006221226901129087, "cadastro_atualizacao": 0.0008925947022040295, "reclamacao_atendimento": 0.18002868357858062, "negociacao_divida": 0.00032200253084055527, "portabilidade": 0.3003397860838627, "sem_correspondencia": 0.5103656920495697}, "confidence": 0.4658534822358942, "input_tokens": 569, "latency_ms": 147.80239399999573} +{"id": "g0187-marketplace_pedido-longo_contexto-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 165, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.001547201959686081, "vas_cancelamento": 0.00028389455433279373, "roaming_duvida": 0.0004396717804639977, "conta_segunda_via": 0.0003851962380688139, "desconto_retencao": 0.0004350420574236053, "suporte_configuracao": 0.00024514866667958035, "conta_contestacao": 0.0003292571829147541, "recarga_saldo": 0.000398108386397098, "parceiros_ofertas": 0.0015857019191121869, "roaming_cobranca": 0.0003144011993800155, "negociacao_divida": 0.0036446787196699544, "vas_consulta": 0.010750367430885399, "marketplace_compra": 0.004435727992440953, "internet_pacote_adicional": 0.0023678149757252794, "marketplace_pedido": 0.9708297073102167, "sem_correspondencia": 0.0020080796266028467}, "confidence": 0.9688850211308978, "input_tokens": 696, "latency_ms": 182.96275900002001} +{"id": "g0187-marketplace_pedido-longo_contexto-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 152, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.016381664131326665, "parceiros_ofertas": 0.0011532305997159422, "marketplace_pedido": 0.9670576438400159, "sem_correspondencia": 0.015407461428941343}, "confidence": 0.9560768584533549, "input_tokens": 339, "latency_ms": 83.06953100003511} +{"id": "g0187-marketplace_pedido-longo_contexto-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 200, "length_bucket": "longo"}, "pred": "marketplace_pedido", "probabilities": {"reclamacao_atendimento": 0.0014904177458288643, "atendimento_humano": 0.0004789471439435333, "desconto_retencao": 0.0008517908985224035, "cadastro_atualizacao": 0.0015694430314913182, "cancelamento_linha": 0.00041325366123412706, "internet_consumo": 0.0006660708828826255, "parceiros_ofertas": 0.00015167200475129012, "marketplace_pedido": 0.9915467881751044, "marketplace_compra": 0.0018636886190339153, "conta_debito_automatico_digital": 5.540219793403851e-05, "portabilidade": 9.687891752876122e-05, "negociacao_religacao": 0.00010565736637558114, "seguranca_perda_roubo": 6.021490164902738e-05, "vas_consulta": 2.9278525702673216e-05, "roaming_pacote": 5.573994488601625e-05, "sem_correspondencia": 0.0005647559831314441}, "confidence": 0.9909832407201115, "input_tokens": 678, "latency_ms": 182.60522700001047} +{"id": "g0189-parceiros_ofertas-curto_neutro-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9660986781015996, "beneficios_consulta": 0.013710983147451563, "vas_contratacao": 0.005972649756836895, "sem_correspondencia": 0.01421768899411198}, "confidence": 0.9547982374687994, "input_tokens": 298, "latency_ms": 75.58557800001608} +{"id": "g0189-parceiros_ofertas-curto_neutro-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 0.0016101483669897748, "marketplace_pedido": 0.0002425325287831121, "cadastro_atualizacao": 0.00038175850490894376, "beneficios_consulta": 0.00019657804118101675, "marketplace_compra": 0.01956614000888929, "vas_contratacao": 0.0002738682907276036, "recarga_realizar": 0.00022474830504964384, "conta_explicacao": 0.00019810073966532253, "vas_consulta": 0.0005313041272728564, "parceiros_ofertas": 0.9731988157510004, "plano_nova_linha": 0.00021237080587278097, "sem_correspondencia": 0.003363634529659296}, "confidence": 0.9707623444556366, "input_tokens": 522, "latency_ms": 140.76246100000844} +{"id": "g0189-parceiros_ofertas-curto_neutro-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"conta_debito_automatico_digital": 0.00048654754554324777, "marketplace_pedido": 0.00017905947329772723, "fidelidade_resgate": 0.00019548165354138074, "vas_contratacao": 0.00025013454958594994, "vas_cancelamento": 0.00010388142222010778, "bonus_nao_recebido": 5.2502351408616236e-05, "reclamacao_atendimento": 5.173626442063378e-05, "marketplace_compra": 0.0011266354357074748, "beneficios_consulta": 0.0003781229385523535, "cadastro_atualizacao": 7.778608122008101e-05, "desconto_retencao": 0.0007661946035767167, "conta_vencimento": 0.0006185295008927741, "parceiros_ofertas": 0.9950573636751022, "plano_troca": 0.0002921431140178098, "conta_segunda_via": 7.800619507329764e-05, "sem_correspondencia": 0.00028587519583962565}, "confidence": 0.9947278545867759, "input_tokens": 671, "latency_ms": 179.23240000004625} +{"id": "g0189-parceiros_ofertas-curto_neutro-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_pacote": 0.002536039159564219, "cadastro_atualizacao": 0.0005313568848420778, "internet_consumo": 0.0013581470711360138, "vas_contratacao": 0.0012324492162473764, "marketplace_compra": 0.033774392098502935, "marketplace_pedido": 0.004126288766945679, "beneficios_consulta": 0.0005264014027676868, "conta_explicacao": 0.015386234940482281, "parceiros_ofertas": 0.9370594880161452, "plano_nova_linha": 0.0004968767230444426, "atendimento_humano": 0.00012825854761790197, "sem_correspondencia": 0.0028440671727040898}, "confidence": 0.9313376232903402, "input_tokens": 511, "latency_ms": 123.09185599997363} +{"id": "g0189-parceiros_ofertas-curto_neutro-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.004376029644516612, "parceiros_ofertas": 0.9709900227796722, "beneficios_consulta": 0.011153683217372711, "sem_correspondencia": 0.013480264358438422}, "confidence": 0.9613200303728965, "input_tokens": 298, "latency_ms": 76.62127099996496} +{"id": "g0189-parceiros_ofertas-curto_neutro-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.00027657123074714495, "beneficios_consulta": 0.00031579853846112557, "vas_contratacao": 0.00029254314620545994, "parceiros_ofertas": 0.9974105609717698, "conta_segunda_via": 0.00011327902680865065, "marketplace_compra": 0.0004931351057615268, "negociacao_divida": 2.6849171786859887e-05, "sem_correspondencia": 0.0010712628084594083}, "confidence": 0.9970406411105941, "input_tokens": 425, "latency_ms": 102.99521199999617} +{"id": "g0189-parceiros_ofertas-curto_neutro-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"cancelamento_linha": 0.0020602841570525224, "seguranca_perda_roubo": 0.002571959559190241, "marketplace_pedido": 0.0017789306069584314, "marketplace_compra": 0.04486747350707365, "desconto_retencao": 0.011215750528239858, "cadastro_atualizacao": 0.0010441430153134978, "reclamacao_atendimento": 0.0009392462438248768, "beneficios_consulta": 0.9103471886304726, "vas_contratacao": 0.0021937195869729765, "suporte_chip_esim": 0.00038819654964693224, "negociacao_religacao": 0.00048623795848056785, "sem_correspondencia": 0.022106869656773758}, "confidence": 0.9021969330514249, "input_tokens": 545, "latency_ms": 143.65661400000818} +{"id": "g0189-parceiros_ofertas-curto_neutro-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9646519858709162, "beneficios_consulta": 0.011704369656546035, "vas_contratacao": 0.004371128620358635, "sem_correspondencia": 0.019272515852179112}, "confidence": 0.9528693144945549, "input_tokens": 299, "latency_ms": 75.86179499998025} +{"id": "g0189-parceiros_ofertas-curto_neutro-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 29, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9538595323547471, "beneficios_consulta": 0.011127379351613485, "vas_contratacao": 0.005129158897112283, "sem_correspondencia": 0.02988392939652715}, "confidence": 0.9384793764729961, "input_tokens": 298, "latency_ms": 76.76888999998255} +{"id": "g0189-parceiros_ofertas-curto_neutro-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.0016589534530754091, "parceiros_ofertas": 0.9839359312282042, "beneficios_consulta": 0.0012485661613501346, "roaming_duvida": 0.0010202883936920966, "vas_contratacao": 0.00024245046348610015, "cadastro_atualizacao": 0.0002689259503544805, "marketplace_compra": 0.002661160062059263, "sem_correspondencia": 0.008963724287778339}, "confidence": 0.9816410642608048, "input_tokens": 422, "latency_ms": 103.62827900002003} +{"id": "g0189-parceiros_ofertas-curto_neutro-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"parceiros_ofertas": 0.29927649909125875, "fidelidade_pontos": 0.008869491468438425, "beneficios_consulta": 0.677546464479971, "troca_numero": 0.006986995165133907, "roaming_duvida": 0.000531898520907468, "atendimento_humano": 9.023219322511391e-05, "marketplace_pedido": 5.8361770494710256e-05, "seguranca_perda_roubo": 1.0490916874120834e-05, "plano_nova_linha": 0.00010171680826769352, "vas_contratacao": 2.3777040376051108e-05, "marketplace_compra": 0.0002687487377004073, "sem_correspondencia": 0.006235323807352465}, "confidence": 0.6482325067054228, "input_tokens": 512, "latency_ms": 122.01713600001085} +{"id": "g0189-parceiros_ofertas-curto_neutro-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.950496954919333, "beneficios_consulta": 0.012398414153239308, "vas_contratacao": 0.004635543167475603, "sem_correspondencia": 0.032469087759952164}, "confidence": 0.9339959398924438, "input_tokens": 297, "latency_ms": 77.02607799996031} +{"id": "g0190-parceiros_ofertas-informal_abreviado-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.023603387606386302, "marketplace_compra": 0.0030949305001749285, "marketplace_pedido": 0.005395498175235319, "vas_contratacao": 0.0006291292591654045, "desconto_retencao": 0.0017200798875761588, "parceiros_ofertas": 0.9256602051767779, "troca_numero": 0.0002934736367529059, "sem_correspondencia": 0.03960329575793095}, "confidence": 0.9150402344877462, "input_tokens": 407, "latency_ms": 104.54265100003113} +{"id": "g0190-parceiros_ofertas-informal_abreviado-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.002759003420040373, "suporte_sem_sinal": 0.0006146653381405192, "cadastro_atualizacao": 0.001311848865418349, "marketplace_pedido": 0.0005162655979135747, "fidelidade_pontos": 0.0006131752921781066, "vas_contratacao": 0.0005057039507841717, "portabilidade": 0.0006699421778744452, "marketplace_compra": 0.04912298289001986, "vas_cancelamento": 0.0004127514079947196, "parceiros_ofertas": 0.9415947430802917, "plano_nova_linha": 0.00023915846060529046, "sem_correspondencia": 0.0016397595187389853}, "confidence": 0.9362851742694089, "input_tokens": 537, "latency_ms": 143.318770999997} +{"id": "g0190-parceiros_ofertas-informal_abreviado-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.6383835266894745, "vas_contratacao": 0.05578572649502132, "parceiros_ofertas": 0.154830951829745, "marketplace_pedido": 0.06319214222500025, "seguranca_perda_roubo": 0.0009686111727153584, "vas_cancelamento": 0.0002777895101510998, "marketplace_compra": 0.0005079556172400439, "sem_correspondencia": 0.08605329646065224}, "confidence": 0.5867240305022566, "input_tokens": 423, "latency_ms": 102.63862099998278} +{"id": "g0190-parceiros_ofertas-informal_abreviado-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 31, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_consulta": 0.009432443386827992, "beneficios_consulta": 0.7071772387721703, "conta_segunda_via": 0.0026323504438531564, "suporte_sem_sinal": 0.0021469942576758747, "marketplace_compra": 0.0944607943726517, "negociacao_divida": 0.00835355422296919, "troca_numero": 0.0020200685362619566, "vas_contratacao": 0.022080068083234265, "suporte_chip_esim": 0.0007667754075462187, "parceiros_ofertas": 0.13928075695368958, "marketplace_pedido": 0.00018516968361656754, "sem_correspondencia": 0.011463785879503158}, "confidence": 0.6805569877514586, "input_tokens": 530, "latency_ms": 142.23522999998295} +{"id": "g0190-parceiros_ofertas-informal_abreviado-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"marketplace_compra": 0.007079340399594264, "recarga_saldo": 0.006941205370197032, "marketplace_pedido": 0.006996506603838049, "vas_contratacao": 0.6317808238686273, "conta_segunda_via": 0.01047311885958185, "conta_debito_automatico_digital": 0.00925007397643926, "beneficios_consulta": 0.010234622545087438, "sem_correspondencia": 0.31724430837663475}, "confidence": 0.5791780844212884, "input_tokens": 442, "latency_ms": 104.25919400000794} +{"id": "g0190-parceiros_ofertas-informal_abreviado-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["vas_contratacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"seguranca_perda_roubo": 0.004640350018937226, "vas_contratacao": 0.9639995494523402, "beneficios_consulta": 0.009524526863536577, "internet_pacote_adicional": 0.003327912167696925, "parceiros_ofertas": 0.0029426784093296143, "marketplace_pedido": 0.00017576956683842634, "marketplace_compra": 0.00033875624474938537, "sem_correspondencia": 0.015050457276571656}, "confidence": 0.9588566279455314, "input_tokens": 420, "latency_ms": 103.91918999999916} +{"id": "g0190-parceiros_ofertas-informal_abreviado-06-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.6738269875168172, "marketplace_pedido": 0.01467584344220436, "marketplace_compra": 0.1315195449975671, "internet_consumo": 0.0015292418633908312, "suporte_chip_esim": 0.0008255228855378357, "beneficios_consulta": 0.0003572760687014484, "vas_contratacao": 0.0001699833417665938, "sem_correspondencia": 0.17709559988401455}, "confidence": 0.6272308428763624, "input_tokens": 427, "latency_ms": 103.36465000000317} +{"id": "g0190-parceiros_ofertas-informal_abreviado-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 0.0035685023217600204, "marketplace_pedido": 0.0036836717780269895, "vas_contratacao": 0.0007365910160520275, "recarga_saldo": 0.0002346015983308879, "parceiros_ofertas": 0.8708870840606364, "beneficios_consulta": 0.07108990507123499, "conta_vencimento": 0.002403632232478189, "internet_consumo": 0.000663190232197332, "conta_explicacao": 0.0037589201827476527, "marketplace_compra": 0.012465920672952414, "roaming_pacote": 4.6327531662705904e-05, "sem_correspondencia": 0.030461653301920494}, "confidence": 0.859149546247967, "input_tokens": 514, "latency_ms": 136.76850799998874} +{"id": "g0190-parceiros_ofertas-informal_abreviado-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.5432665402560266, "internet_pacote_adicional": 0.0048493206425640235, "conta_contestacao": 0.0036442330421235713, "recarga_nao_creditada": 0.001704832881131491, "marketplace_pedido": 0.0023646292599751794, "parceiros_ofertas": 0.1837896471941849, "desconto_retencao": 0.004686889221172249, "vas_contratacao": 0.018364137429621043, "marketplace_compra": 0.005932529115649855, "internet_problema_conexao": 6.593952581029386e-05, "negociacao_divida": 0.003611159107331565, "sem_correspondencia": 0.22772014232440915}, "confidence": 0.5017453166429383, "input_tokens": 522, "latency_ms": 140.32955900000843} +{"id": "g0190-parceiros_ofertas-informal_abreviado-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 0.0014165031312069888, "beneficios_consulta": 0.0011335299764687256, "bonus_nao_recebido": 0.002235635136018921, "marketplace_compra": 0.0017911196176027806, "parceiros_ofertas": 0.9876185726703236, "vas_contratacao": 0.0003471290211765606, "marketplace_pedido": 0.00019605833365980095, "sem_correspondencia": 0.0052614521135427115}, "confidence": 0.9858497973375123, "input_tokens": 422, "latency_ms": 102.44372200003227} +{"id": "g0190-parceiros_ofertas-informal_abreviado-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"plano_troca": 0.006902209836578137, "marketplace_pedido": 0.0013897591041905448, "beneficios_consulta": 0.006371950342719832, "reclamacao_atendimento": 0.0007277817893719298, "conta_explicacao": 0.0012672347486538458, "vas_contratacao": 0.0009120162179821686, "parceiros_ofertas": 0.299293688945462, "suporte_sem_sinal": 0.00023443028364932144, "marketplace_compra": 0.659085301299507, "negociacao_divida": 0.0005083352889713968, "negociacao_religacao": 0.0004401419660997109, "sem_correspondencia": 0.022867150176814094}, "confidence": 0.6280930559630986, "input_tokens": 539, "latency_ms": 142.5210730000117} +{"id": "g0190-parceiros_ofertas-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.006904430374742628, "atendimento_humano": 0.0027483171052806736, "marketplace_pedido": 0.016221436548706062, "bonus_nao_recebido": 0.0015021144567420582, "marketplace_compra": 0.28756536702382424, "beneficios_consulta": 0.034710357471834444, "plano_consulta": 0.04032799341106309, "sem_correspondencia": 0.6100199836078068}, "confidence": 0.5543085526946364, "input_tokens": 425, "latency_ms": 103.80230799995616} +{"id": "g0194-parceiros_ofertas-longo_contexto-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.0007995896731398988, "marketplace_compra": 0.0005370700258299487, "vas_contratacao": 0.0004761376905761144, "beneficios_consulta": 0.0007188652154403359, "parceiros_ofertas": 0.988433342325057, "roaming_pacote": 0.0005927799727526957, "negociacao_divida": 0.00041006469926231946, "sem_correspondencia": 0.00803215039794183}, "confidence": 0.9867809626572078, "input_tokens": 446, "latency_ms": 105.54854600002272} +{"id": "g0194-parceiros_ofertas-longo_contexto-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.0008704593233945464, "parceiros_ofertas": 0.9855495619952086, "marketplace_pedido": 0.002104117416155836, "vas_cancelamento": 0.0008756406111602545, "seguranca_perda_roubo": 0.00020082367572860218, "conta_debito_automatico_digital": 0.0002648310357711487, "recarga_realizar": 0.00017490145714563408, "beneficios_consulta": 0.00014530432462245887, "bonus_nao_recebido": 7.298831877768474e-05, "reclamacao_atendimento": 4.759819651172992e-05, "marketplace_compra": 0.004076845784287359, "sem_correspondencia": 0.005616927861236233}, "confidence": 0.9842358858129551, "input_tokens": 584, "latency_ms": 151.4408939999612} +{"id": "g0194-parceiros_ofertas-longo_contexto-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"internet_pacote_adicional": 0.0005929153037928414, "atendimento_humano": 0.0004725091196884348, "suporte_chip_esim": 0.0006559413775464956, "conta_segunda_via": 0.0004042347910803705, "vas_contratacao": 0.004134341822555207, "marketplace_pedido": 0.0009240195958620519, "recarga_realizar": 0.0026727845966597044, "recarga_nao_creditada": 0.0001752717806961088, "seguranca_perda_roubo": 0.0007974295228865796, "marketplace_compra": 0.004300814993719728, "beneficios_consulta": 0.0005613727048610836, "negociacao_divida": 0.0006122173642378074, "internet_problema_conexao": 0.0008061486916342304, "parceiros_ofertas": 0.8637929495191258, "internet_consumo": 0.0010633934835587444, "sem_correspondencia": 0.11803365533209485}, "confidence": 0.8547124794870674, "input_tokens": 670, "latency_ms": 179.54527699998835} +{"id": "g0194-parceiros_ofertas-longo_contexto-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"roaming_cobranca": 0.0014730303209601352, "desconto_retencao": 0.000936428449918348, "plano_troca": 0.0012083951504340208, "reclamacao_atendimento": 0.00035192774524164284, "recarga_realizar": 0.0014448872264330695, "vas_contratacao": 0.7171704361594031, "seguranca_perda_roubo": 0.001271335256963192, "atendimento_humano": 0.00025086367145817345, "recarga_saldo": 0.0007003626173640638, "parceiros_ofertas": 0.2705542359136556, "conta_contestacao": 0.00042537840867529913, "marketplace_pedido": 5.413502874972663e-05, "marketplace_compra": 4.2105354758938186e-05, "negociacao_religacao": 8.727153368418833e-05, "beneficios_consulta": 9.153962576772971e-05, "sem_correspondencia": 0.003937667536532846}, "confidence": 0.6983151319033634, "input_tokens": 665, "latency_ms": 178.95593999998027} +{"id": "g0194-parceiros_ofertas-longo_contexto-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"bonus_nao_recebido": 0.0007928915788176332, "marketplace_pedido": 0.000150461723289718, "roaming_pacote": 0.0001315133124950135, "conta_contestacao": 0.0001534938562680919, "conta_vencimento": 0.00040340941708207577, "beneficios_consulta": 0.00018140028978579458, "plano_nova_linha": 0.0007476403387440525, "cancelamento_linha": 0.00014717376963153158, "conta_pagamento_confirmacao": 0.0012393729390880587, "marketplace_compra": 0.10961973463533314, "parceiros_ofertas": 0.8607588081966708, "atendimento_humano": 0.0002295994274083573, "vas_contratacao": 4.780019872808427e-05, "portabilidade": 0.00015676430260303477, "fidelidade_resgate": 0.00033320261536763505, "sem_correspondencia": 0.02490673339868694}, "confidence": 0.8514760620764488, "input_tokens": 646, "latency_ms": 175.40493100000276} +{"id": "g0194-parceiros_ofertas-longo_contexto-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.8541624630785981, "beneficios_consulta": 0.0405201938900626, "vas_contratacao": 0.021726761177837534, "sem_correspondencia": 0.08359058185350172}, "confidence": 0.8055499507714644, "input_tokens": 333, "latency_ms": 78.6215739999534} +{"id": "g0194-parceiros_ofertas-longo_contexto-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_explicacao": 0.001435218040329646, "conta_pagamento_confirmacao": 0.00031154930351176454, "vas_contratacao": 0.00014320139561615686, "marketplace_pedido": 0.00023779939639347698, "plano_nova_linha": 0.0006516700959205032, "internet_pacote_adicional": 0.0009478642878483629, "beneficios_consulta": 0.004849594985179988, "negociacao_divida": 0.0004558028202362929, "roaming_pacote": 0.0013241722790762116, "marketplace_compra": 0.01690742996575012, "parceiros_ofertas": 0.9708488290390473, "suporte_configuracao": 0.0004230242757714842, "fidelidade_resgate": 0.00013021710500383483, "suporte_sem_sinal": 0.00014341500977415724, "seguranca_perda_roubo": 0.00014431462844272363, "sem_correspondencia": 0.0010458973720979588}, "confidence": 0.9689054176416504, "input_tokens": 669, "latency_ms": 179.36001900000065} +{"id": "g0194-parceiros_ofertas-longo_contexto-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.0025257677456646194, "vas_contratacao": 0.001418514588610205, "recarga_nao_creditada": 0.0005857064830841681, "conta_vencimento": 0.0010092087909950068, "recarga_saldo": 0.0005836347768342563, "negociacao_divida": 0.004422236791990803, "parceiros_ofertas": 0.8160029696516161, "vas_cancelamento": 0.00019636707510591525, "desconto_retencao": 0.16576613856312672, "beneficios_consulta": 0.0007858032139790491, "marketplace_compra": 0.00023337543710324915, "sem_correspondencia": 0.006470276881889962}, "confidence": 0.7992759668926719, "input_tokens": 553, "latency_ms": 145.42430500000592} +{"id": "g0194-parceiros_ofertas-longo_contexto-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.6134861531785132, "marketplace_compra": 0.04108987949507781, "vas_contratacao": 0.008214318419070759, "beneficios_consulta": 0.22199676806581908, "internet_consumo": 0.004576886356781083, "marketplace_pedido": 0.0009860533568201144, "recarga_nao_creditada": 0.00025388388316884735, "sem_correspondencia": 0.10939605724474925}, "confidence": 0.558269889346872, "input_tokens": 428, "latency_ms": 104.15174100000968} +{"id": "g0194-parceiros_ofertas-longo_contexto-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.0011114861241882585, "cadastro_atualizacao": 0.0004330614791491345, "marketplace_compra": 0.0011426256049748118, "beneficios_consulta": 0.0018317288249345102, "marketplace_pedido": 0.0004419930042743396, "parceiros_ofertas": 0.9873659409135771, "roaming_cobranca": 0.0011660189143312984, "sem_correspondencia": 0.006507145134570469}, "confidence": 0.9855610753298024, "input_tokens": 444, "latency_ms": 105.99280999997518} +{"id": "g0194-parceiros_ofertas-longo_contexto-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_segunda_via": 0.001254577558704174, "marketplace_pedido": 0.002269789882795414, "plano_troca": 0.001657618542017221, "marketplace_compra": 0.008287436941544274, "parceiros_ofertas": 0.9786065137042758, "vas_contratacao": 0.00021115032823810668, "beneficios_consulta": 0.00017392040435509925, "sem_correspondencia": 0.007538992638069917}, "confidence": 0.9755503013763152, "input_tokens": 455, "latency_ms": 111.69972800001915} +{"id": "g0199-suporte_sem_sinal-regionalismo-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_saldo": 0.0007177289242553149, "plano_consulta": 0.0004531235714216466, "conta_debito_automatico_digital": 0.0004586393351244964, "suporte_sem_sinal": 0.9933323257259451, "suporte_configuracao": 0.0004570569605173105, "suporte_chip_esim": 0.00012258506258341955, "atendimento_humano": 0.002376907298811382, "conta_explicacao": 9.317094625565736e-05, "roaming_cobranca": 0.0001686975955009059, "conta_contestacao": 2.0904259531872737e-05, "reclamacao_atendimento": 2.9806328684761305e-05, "plano_nova_linha": 3.3308554772011845e-05, "negociacao_religacao": 1.9811904889307752e-05, "internet_problema_conexao": 0.00022201733159022625, "internet_consumo": 2.1851305156011904e-05, "sem_correspondencia": 0.0014720648949607484}, "confidence": 0.9928878141076739, "input_tokens": 667, "latency_ms": 179.72633800002313} +{"id": "g0199-suporte_sem_sinal-regionalismo-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.001445551333060183, "conta_vencimento": 0.00021700998647512763, "vas_contratacao": 0.00017139649413960124, "vas_cancelamento": 0.00030838661486657835, "internet_pacote_adicional": 0.0007854006457863191, "internet_problema_conexao": 0.02892425129630149, "roaming_cobranca": 0.00017599934150766222, "suporte_chip_esim": 0.00027848375419174703, "suporte_sem_sinal": 0.9627643259862144, "suporte_configuracao": 0.00011656800412491613, "plano_nova_linha": 0.00012605352780912946, "conta_debito_automatico_digital": 0.0001717997243743666, "troca_numero": 3.433897859496813e-05, "negociacao_divida": 8.912367802208834e-05, "conta_contestacao": 4.441675548255813e-05, "sem_correspondencia": 0.004346893879048737}, "confidence": 0.960281947718629, "input_tokens": 651, "latency_ms": 176.43139799997698} +{"id": "g0199-suporte_sem_sinal-regionalismo-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0020262376105867562, "internet_problema_conexao": 0.01679587371155574, "suporte_sem_sinal": 0.9749525064283618, "sem_correspondencia": 0.00622538224949567}, "confidence": 0.9666033419044825, "input_tokens": 324, "latency_ms": 77.36554299998488} +{"id": "g0199-suporte_sem_sinal-regionalismo-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9764284260148665, "bonus_nao_recebido": 0.0018487181553093993, "suporte_configuracao": 0.0017279234904780908, "suporte_chip_esim": 0.0022022873291896593, "internet_problema_conexao": 0.00861501705234866, "negociacao_religacao": 0.0014605037525358268, "roaming_cobranca": 0.0021425574325421772, "sem_correspondencia": 0.00557456677272953}, "confidence": 0.9730610583027051, "input_tokens": 454, "latency_ms": 110.68284399999584} +{"id": "g0199-suporte_sem_sinal-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.0032269905247911254, "plano_nova_linha": 0.0018477568073793406, "roaming_pacote": 0.02648226783971535, "internet_problema_conexao": 0.9044582023248597, "conta_vencimento": 0.0015668037741897944, "internet_consumo": 0.00030591483301613807, "conta_debito_automatico_digital": 0.0005260750513491034, "vas_cancelamento": 9.229202555106093e-05, "atendimento_humano": 0.009204854738223512, "vas_contratacao": 0.0001735542810926871, "suporte_configuracao": 0.011356304288319893, "recarga_saldo": 0.002257483390906283, "cancelamento_linha": 8.331069965388149e-05, "seguranca_fraude": 0.0002601765510432774, "suporte_chip_esim": 0.0004470373477688681, "sem_correspondencia": 0.037710975522140124}, "confidence": 0.8980887491465168, "input_tokens": 653, "latency_ms": 177.1969449999915} +{"id": "g0199-suporte_sem_sinal-regionalismo-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9855496542702772, "negociacao_religacao": 0.003886850098757665, "internet_problema_conexao": 0.006559460227423688, "sem_correspondencia": 0.004004035403541412}, "confidence": 0.9807328723603694, "input_tokens": 320, "latency_ms": 77.58982600000763} +{"id": "g0199-suporte_sem_sinal-regionalismo-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"cadastro_atualizacao": 0.004583256904640405, "negociacao_religacao": 0.0008557752723537303, "suporte_sem_sinal": 0.9698432359016794, "internet_pacote_adicional": 0.0024695736535636035, "internet_problema_conexao": 0.009937989416937734, "vas_consulta": 0.00041483743293883207, "conta_explicacao": 0.00026767779331422043, "suporte_chip_esim": 0.00011696832060609626, "vas_contratacao": 0.00016888233232305154, "recarga_saldo": 0.000299745742432231, "plano_nova_linha": 0.0003690288007107175, "suporte_configuracao": 0.0001227670619045649, "atendimento_humano": 0.0024643988886312407, "internet_consumo": 0.00015349454490386167, "troca_numero": 4.957003117638598e-05, "sem_correspondencia": 0.007882797901883822}, "confidence": 0.9678327849617913, "input_tokens": 641, "latency_ms": 175.32293499999696} +{"id": "g0199-suporte_sem_sinal-regionalismo-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_vencimento": 0.0032247349190470853, "atendimento_humano": 0.001064596994415336, "fidelidade_resgate": 0.00043242619141591006, "suporte_chip_esim": 0.00047327830867469154, "negociacao_religacao": 0.00031925606635844594, "desconto_retencao": 0.0009594979289205819, "suporte_sem_sinal": 0.9886627201077469, "internet_problema_conexao": 0.0005491255476136994, "vas_contratacao": 0.0003805582771178335, "suporte_configuracao": 0.00010804491215329133, "portabilidade": 8.307239404139154e-05, "seguranca_perda_roubo": 5.400769755910416e-05, "conta_explicacao": 8.64125200130943e-05, "roaming_pacote": 0.003054649584995408, "plano_troca": 0.00010145631694598018, "sem_correspondencia": 0.00044616223298128764}, "confidence": 0.9879069014482637, "input_tokens": 652, "latency_ms": 175.77944200002094} +{"id": "g0199-suporte_sem_sinal-regionalismo-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_consulta": 0.0010101623728861124, "suporte_chip_esim": 0.0005984343364322465, "negociacao_religacao": 0.0008008833697436188, "internet_problema_conexao": 0.0017248177987560472, "conta_segunda_via": 0.00036872179553939117, "atendimento_humano": 0.00021907945445581175, "seguranca_fraude": 9.743886887424114e-05, "suporte_sem_sinal": 0.9922481854329923, "suporte_configuracao": 0.0004363443557707781, "seguranca_perda_roubo": 4.701112931048027e-05, "vas_contratacao": 0.0002612154170163787, "sem_correspondencia": 0.0021877056682225618}, "confidence": 0.99154347501781, "input_tokens": 565, "latency_ms": 147.03830700000253} +{"id": "g0199-suporte_sem_sinal-regionalismo-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.96844488866894, "conta_explicacao": 0.005023427857001221, "internet_problema_conexao": 0.014642833934768913, "negociacao_religacao": 0.0013753799786076278, "fidelidade_resgate": 0.0030347962896624266, "suporte_configuracao": 0.002315916000266397, "suporte_chip_esim": 0.00037213378135668993, "sem_correspondencia": 0.004790623489396741}, "confidence": 0.9639370156216459, "input_tokens": 444, "latency_ms": 103.99678799996082} +{"id": "g0199-suporte_sem_sinal-regionalismo-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_consumo": 0.0009995262524660664, "suporte_chip_esim": 0.0004046261536332488, "suporte_sem_sinal": 0.993201615364389, "troca_numero": 0.0006846908352271228, "suporte_configuracao": 0.0005030537114160192, "recarga_saldo": 0.0005202285268905697, "beneficios_consulta": 0.00012668079959450058, "seguranca_perda_roubo": 4.235746996629802e-05, "internet_problema_conexao": 0.0023413856992620984, "reclamacao_atendimento": 2.6023211185984744e-05, "negociacao_religacao": 0.0001591752687235015, "sem_correspondencia": 0.0009906367072455157}, "confidence": 0.9925835803975155, "input_tokens": 546, "latency_ms": 143.60637199996518} +{"id": "g0199-suporte_sem_sinal-regionalismo-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9717371449701968, "negociacao_religacao": 0.003636739313337413, "negociacao_divida": 0.0008403730928654557, "internet_problema_conexao": 0.010711032992466117, "suporte_chip_esim": 0.007217567710034895, "suporte_configuracao": 0.0008097654862781379, "conta_segunda_via": 0.00015635924497838348, "sem_correspondencia": 0.004891017189842854}, "confidence": 0.9676995942516534, "input_tokens": 450, "latency_ms": 111.07551300000296} +{"id": "g0200-suporte_sem_sinal-emocional-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.8378061702509141, "internet_problema_conexao": 0.13799514858126732, "negociacao_religacao": 0.007072469782942994, "sem_correspondencia": 0.01712621138487565}, "confidence": 0.7837415603345521, "input_tokens": 314, "latency_ms": 78.0285530000242} +{"id": "g0200-suporte_sem_sinal-emocional-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.001470772995587706, "suporte_chip_esim": 0.0002860434480213079, "negociacao_religacao": 0.00047784540270214557, "roaming_duvida": 0.00021843270861144782, "internet_problema_conexao": 0.0016661559949129113, "suporte_sem_sinal": 0.9887441627930504, "negociacao_divida": 0.0002599356017397325, "conta_contestacao": 0.00024805712205831223, "vas_cancelamento": 0.00013884652824802026, "recarga_realizar": 3.9946328539012103e-05, "atendimento_humano": 0.0032909462257291753, "sem_correspondencia": 0.003158854850799783}, "confidence": 0.9877209048651459, "input_tokens": 547, "latency_ms": 145.05227299997614} +{"id": "g0200-suporte_sem_sinal-emocional-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.002332710609020678, "suporte_chip_esim": 0.00047661437370865206, "roaming_duvida": 0.0006282457317801897, "suporte_configuracao": 0.0003417777032589308, "internet_problema_conexao": 0.009308928783512155, "vas_cancelamento": 0.00037786812061240386, "suporte_sem_sinal": 0.9795670765048654, "sem_correspondencia": 0.006966778173241589}, "confidence": 0.9766480874341319, "input_tokens": 454, "latency_ms": 111.5511460000107} +{"id": "g0200-suporte_sem_sinal-emocional-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.26219556540758354, "internet_problema_conexao": 0.7166002386601737, "negociacao_religacao": 0.009638702101343018, "sem_correspondencia": 0.011565493830899746}, "confidence": 0.6221336515468981, "input_tokens": 319, "latency_ms": 78.56819700003825} +{"id": "g0200-suporte_sem_sinal-emocional-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0033223868953527348, "internet_pacote_adicional": 0.0005202824822757215, "suporte_chip_esim": 0.00046337944132016746, "vas_contratacao": 0.0004130057841272958, "conta_pagamento_confirmacao": 0.000634291246868392, "internet_problema_conexao": 0.0067056928037443715, "suporte_sem_sinal": 0.9831269948329481, "conta_contestacao": 0.00048120466356708534, "troca_numero": 0.0009280895552384577, "beneficios_consulta": 7.246185822730343e-05, "suporte_configuracao": 0.00016413373635425669, "sem_correspondencia": 0.0031680766999762086}, "confidence": 0.9815930852723067, "input_tokens": 534, "latency_ms": 143.48501099999567} +{"id": "g0200-suporte_sem_sinal-emocional-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.0018094608570198999, "conta_segunda_via": 0.00015844417474957385, "negociacao_religacao": 0.00016168712365674824, "conta_vencimento": 0.00028873258011767106, "suporte_chip_esim": 0.2750841420168153, "internet_problema_conexao": 0.05306433656034718, "suporte_sem_sinal": 0.6500625778606471, "sem_correspondencia": 0.01937061882664657}, "confidence": 0.6000715175550253, "input_tokens": 442, "latency_ms": 104.11844499998324} +{"id": "g0200-suporte_sem_sinal-emocional-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.0007885931300890515, "fidelidade_pontos": 8.128978489098832e-05, "recarga_realizar": 0.00021604401853646303, "negociacao_religacao": 0.00015233741079600222, "conta_explicacao": 0.0002526728392327964, "roaming_cobranca": 0.003705451472995228, "suporte_chip_esim": 0.00020271934965521079, "suporte_configuracao": 0.00153998460875028, "internet_problema_conexao": 0.18887343530319384, "roaming_duvida": 0.0012524787016138619, "suporte_sem_sinal": 0.8007902401102075, "sem_correspondencia": 0.0021447532700388035}, "confidence": 0.782680261938408, "input_tokens": 547, "latency_ms": 144.72699099997044} +{"id": "g0200-suporte_sem_sinal-emocional-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.008226795467388776, "cancelamento_linha": 0.0014621870895143022, "suporte_sem_sinal": 0.9758193137690137, "negociacao_religacao": 0.0036919004058050485, "internet_problema_conexao": 0.0038296316867695067, "seguranca_perda_roubo": 0.0003311064863454783, "suporte_chip_esim": 0.0005733449283180678, "sem_correspondencia": 0.006065720166845251}, "confidence": 0.9723649300217299, "input_tokens": 433, "latency_ms": 103.46416100003353} +{"id": "g0200-suporte_sem_sinal-emocional-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.01078591154165622, "reclamacao_atendimento": 0.0057824955127608255, "suporte_sem_sinal": 0.8619257784231997, "suporte_configuracao": 0.0011016831662436298, "plano_consulta": 0.000587905958927571, "roaming_cobranca": 0.007345640293551684, "internet_problema_conexao": 0.10804092704666948, "fidelidade_pontos": 0.00010560832723416409, "bonus_nao_recebido": 0.00022971221748999742, "negociacao_religacao": 3.292957044308606e-05, "suporte_chip_esim": 0.0001168342343999184, "sem_correspondencia": 0.003944573707423761}, "confidence": 0.8493735764616727, "input_tokens": 555, "latency_ms": 145.59611399999994} +{"id": "g0200-suporte_sem_sinal-emocional-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.8943070161880126, "suporte_sem_sinal": 0.031995305292237895, "negociacao_religacao": 0.00791397257523952, "sem_correspondencia": 0.06578370594451004}, "confidence": 0.8590760215840166, "input_tokens": 316, "latency_ms": 77.00224299998126} +{"id": "g0200-suporte_sem_sinal-emocional-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.36438338349938926, "suporte_sem_sinal": 0.6242630347471103, "negociacao_religacao": 0.006547447387744617, "sem_correspondencia": 0.0048061343657557565}, "confidence": 0.4990173796628139, "input_tokens": 309, "latency_ms": 77.55805199997212} +{"id": "g0200-suporte_sem_sinal-emocional-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9777305069960918, "internet_problema_conexao": 0.012760523193698569, "negociacao_religacao": 0.0033874489512697977, "sem_correspondencia": 0.006121520858939922}, "confidence": 0.9703073426614556, "input_tokens": 317, "latency_ms": 77.71668200001614} +{"id": "g0201-suporte_sem_sinal-longo_contexto-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 101, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 240, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9888604217752156, "portabilidade": 0.0013377140862686392, "suporte_configuracao": 0.0013705515302751333, "negociacao_religacao": 0.0006100030796010044, "suporte_chip_esim": 0.0018336928007687014, "internet_problema_conexao": 0.004017417717324016, "troca_numero": 0.000395024227689355, "sem_correspondencia": 0.0015751747828577035}, "confidence": 0.9872690534573892, "input_tokens": 471, "latency_ms": 112.67927700004066} +{"id": "g0201-suporte_sem_sinal-longo_contexto-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 98, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 226, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0019566851371988843, "suporte_sem_sinal": 0.9866982896704789, "internet_problema_conexao": 0.007006296907626989, "sem_correspondencia": 0.0043387282846951885}, "confidence": 0.982264386227305, "input_tokens": 363, "latency_ms": 85.55494699999144} +{"id": "g0201-suporte_sem_sinal-longo_contexto-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.0036788182410204605, "suporte_configuracao": 0.0016530993800172348, "cadastro_atualizacao": 0.0004931218105118819, "suporte_chip_esim": 0.030196061865369137, "negociacao_religacao": 0.0009661773727890266, "fidelidade_pontos": 0.0008330558343436258, "suporte_sem_sinal": 0.9579223545309384, "sem_correspondencia": 0.004257310965010302}, "confidence": 0.9519112623210723, "input_tokens": 483, "latency_ms": 114.1296129999887} +{"id": "g0201-suporte_sem_sinal-longo_contexto-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.48992288799001743, "negociacao_religacao": 0.008744611187513416, "suporte_sem_sinal": 0.49017870306504346, "sem_correspondencia": 0.011153797757425678}, "confidence": 0.3202382707533913, "input_tokens": 354, "latency_ms": 84.80391200004078} +{"id": "g0201-suporte_sem_sinal-longo_contexto-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.001112228451087835, "suporte_sem_sinal": 0.994628277832168, "suporte_chip_esim": 0.001676526419140333, "vas_cancelamento": 0.0005525930110896838, "marketplace_compra": 0.0003406778213649114, "internet_problema_conexao": 0.0008722408166874008, "negociacao_religacao": 0.00010618591682960403, "sem_correspondencia": 0.0007112697316322707}, "confidence": 0.9938608889510494, "input_tokens": 488, "latency_ms": 113.8254499999789} +{"id": "g0201-suporte_sem_sinal-longo_contexto-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 254, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9666696229626319, "negociacao_religacao": 0.007872749953833861, "internet_problema_conexao": 0.005241489549692774, "sem_correspondencia": 0.02021613753384139}, "confidence": 0.9555594972835091, "input_tokens": 361, "latency_ms": 86.81495199999745} +{"id": "g0201-suporte_sem_sinal-longo_contexto-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 216, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"atendimento_humano": 0.005652975576588237, "marketplace_pedido": 0.00023376694504311277, "recarga_saldo": 0.00020734081171640343, "roaming_duvida": 0.0005558555261807655, "suporte_chip_esim": 0.0014694976804552544, "seguranca_fraude": 0.004264559409369201, "conta_explicacao": 0.00025172024716575415, "negociacao_religacao": 0.00031935489179150386, "suporte_sem_sinal": 0.9788398732503486, "vas_contratacao": 0.0001438912739275885, "conta_debito_automatico_digital": 0.00012647298122896107, "internet_problema_conexao": 0.0005672273347155201, "parceiros_ofertas": 6.539230549110702e-05, "plano_consulta": 0.0005508774693013925, "suporte_configuracao": 4.9959508960540055e-05, "sem_correspondencia": 0.006701234787716257}, "confidence": 0.977429198133705, "input_tokens": 708, "latency_ms": 204.71435000001748} +{"id": "g0201-suporte_sem_sinal-longo_contexto-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 209, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0021852538529763452, "internet_problema_conexao": 0.06671490592925475, "suporte_sem_sinal": 0.9261710143502, "sem_correspondencia": 0.004928825867569009}, "confidence": 0.9015613524669334, "input_tokens": 358, "latency_ms": 85.04780099997333} +{"id": "g0201-suporte_sem_sinal-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 224, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.056127633693763654, "internet_problema_conexao": 0.11760052977154932, "suporte_configuracao": 0.17460875662784645, "sem_correspondencia": 0.6516630799068407}, "confidence": 0.5355507732091209, "input_tokens": 357, "latency_ms": 86.25080899997783} +{"id": "g0201-suporte_sem_sinal-longo_contexto-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 216, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"troca_numero": 0.0014313411210362136, "suporte_configuracao": 0.0004718466567735462, "suporte_chip_esim": 0.015839937005889933, "negociacao_religacao": 0.00027463132817537864, "suporte_sem_sinal": 0.9744800391068646, "roaming_pacote": 0.0013576903313284965, "internet_problema_conexao": 0.0006440405491119281, "sem_correspondencia": 0.0055004739008197925}, "confidence": 0.9708343304078456, "input_tokens": 465, "latency_ms": 113.99492399999644} +{"id": "g0201-suporte_sem_sinal-longo_contexto-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"marketplace_pedido": 0.002020895120093604, "troca_numero": 0.0006110054876962257, "fidelidade_resgate": 0.0015733599556170584, "parceiros_ofertas": 0.0005651801307238707, "roaming_pacote": 0.0004784562486899781, "suporte_configuracao": 0.0007476118122312419, "plano_nova_linha": 0.0008730316622454777, "suporte_sem_sinal": 0.9801794850306719, "internet_problema_conexao": 0.0024875255920737698, "negociacao_religacao": 0.00035962655770705707, "suporte_chip_esim": 0.0010803190558087085, "sem_correspondencia": 0.009023503346441092}, "confidence": 0.9783776200334604, "input_tokens": 567, "latency_ms": 150.80361799999764} +{"id": "g0201-suporte_sem_sinal-longo_contexto-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 99, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.669483801852102, "suporte_sem_sinal": 0.31454635751105325, "conta_vencimento": 0.001372216616552914, "negociacao_religacao": 0.000549671071144331, "recarga_realizar": 0.0005774471382933001, "parceiros_ofertas": 0.0003524298335314431, "suporte_configuracao": 0.005529247367440033, "suporte_chip_esim": 0.0001304711950529811, "fidelidade_pontos": 3.024612605693892e-05, "reclamacao_atendimento": 4.011372929719154e-05, "conta_debito_automatico_digital": 6.327371963319451e-05, "sem_correspondencia": 0.0073247238398424916}, "confidence": 0.6394368747477478, "input_tokens": 596, "latency_ms": 154.6543930000439} +{"id": "g0203-suporte_configuracao-curto_neutro-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.00033416943175435876, "vas_consulta": 5.807099216247754e-05, "reclamacao_atendimento": 0.00010102978247254545, "seguranca_fraude": 4.90676839725614e-05, "conta_explicacao": 0.0001873605553275457, "internet_problema_conexao": 0.00011935854244507005, "parceiros_ofertas": 7.676168694711931e-05, "marketplace_compra": 8.8222748598714e-05, "internet_pacote_adicional": 0.00015889305388893383, "suporte_configuracao": 0.9985850021856911, "suporte_sem_sinal": 8.328040859726465e-05, "sem_correspondencia": 0.00015878292814235686}, "confidence": 0.998456366020754, "input_tokens": 555, "latency_ms": 146.64037500000404} +{"id": "g0203-suporte_configuracao-curto_neutro-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0011776974707616032, "seguranca_fraude": 0.0005192445267757827, "seguranca_perda_roubo": 0.0004580219727475667, "vas_cancelamento": 0.00015710653455788408, "suporte_configuracao": 0.994899735117592, "desconto_retencao": 0.00029434280983683584, "suporte_sem_sinal": 0.00026767573720419573, "roaming_pacote": 0.00016998335132104768, "negociacao_religacao": 0.0004074699237870615, "conta_vencimento": 3.492713161188667e-05, "suporte_chip_esim": 0.0003122795139335402, "sem_correspondencia": 0.0013015159098705281}, "confidence": 0.994436074673737, "input_tokens": 537, "latency_ms": 142.46965099999898} +{"id": "g0203-suporte_configuracao-curto_neutro-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.0011739417062148429, "suporte_chip_esim": 0.00019863151253146424, "internet_problema_conexao": 0.0011550742370192199, "plano_consulta": 0.00024401472715603094, "suporte_sem_sinal": 0.0013851475550340079, "seguranca_fraude": 0.0004097548912478601, "conta_explicacao": 0.00038893426148848246, "reclamacao_atendimento": 0.0001602784857471086, "internet_consumo": 0.0004016425490672088, "suporte_configuracao": 0.9935043456074976, "internet_pacote_adicional": 0.00019624344621846062, "sem_correspondencia": 0.0007819910207776192}, "confidence": 0.9929138315718157, "input_tokens": 553, "latency_ms": 145.43701499997042} +{"id": "g0203-suporte_configuracao-curto_neutro-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.0003986498998605495, "conta_explicacao": 0.00017867108888806494, "conta_segunda_via": 0.00013904173601174603, "suporte_sem_sinal": 0.00039327757617362084, "suporte_chip_esim": 0.0007359615809616424, "conta_vencimento": 0.00017833606792707924, "internet_problema_conexao": 4.173643502561221e-05, "seguranca_fraude": 0.0001075148759754335, "conta_debito_automatico_digital": 0.00040673942102889196, "roaming_duvida": 6.560041710539372e-05, "seguranca_perda_roubo": 0.0001622147857862215, "conta_contestacao": 0.0009932994665277038, "suporte_configuracao": 0.995916857345004, "recarga_nao_creditada": 0.00014049167247169505, "parceiros_ofertas": 3.186017715970703e-05, "sem_correspondencia": 0.00010974745409274747}, "confidence": 0.995644647834671, "input_tokens": 664, "latency_ms": 178.24423199999728} +{"id": "g0203-suporte_configuracao-curto_neutro-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.001062906431587675, "roaming_duvida": 0.00024453632171836365, "plano_nova_linha": 0.00040268729425930886, "portabilidade": 0.0003006027181749395, "vas_consulta": 0.0007361884703486019, "suporte_chip_esim": 0.00013107973583511404, "bonus_nao_recebido": 0.00038216564518161095, "troca_numero": 0.0002193914660387147, "internet_problema_conexao": 0.00493656489325001, "suporte_sem_sinal": 0.0022334925037018464, "suporte_configuracao": 0.9855022918253628, "sem_correspondencia": 0.0038480926945411477}, "confidence": 0.9841843183549411, "input_tokens": 530, "latency_ms": 143.26163099997302} +{"id": "g0203-suporte_configuracao-curto_neutro-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0018268474321944156, "suporte_configuracao": 0.9939689750251426, "suporte_chip_esim": 0.0019423808359867775, "sem_correspondencia": 0.00226179670667628}, "confidence": 0.9919586333668566, "input_tokens": 315, "latency_ms": 76.6147869999827} +{"id": "g0203-suporte_configuracao-curto_neutro-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0068101411875386144, "suporte_chip_esim": 0.0015117296032776514, "suporte_configuracao": 0.9824772240366986, "sem_correspondencia": 0.009200905172485166}, "confidence": 0.9766362987155981, "input_tokens": 316, "latency_ms": 77.47902099998782} +{"id": "g0203-suporte_configuracao-curto_neutro-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_segunda_via": 0.0003815861102085732, "beneficios_consulta": 0.0014191157718072141, "roaming_pacote": 0.0006158481734260302, "suporte_sem_sinal": 0.0005294767927649733, "suporte_configuracao": 0.9960956298797194, "negociacao_divida": 0.0001448815499092492, "seguranca_perda_roubo": 4.739317329684856e-05, "portabilidade": 8.575307378754879e-05, "internet_problema_conexao": 0.00024936547556110025, "internet_consumo": 2.5558483756800177e-05, "fidelidade_resgate": 4.3214284671982476e-05, "plano_consulta": 0.00023017536356219266, "suporte_chip_esim": 3.3808186072104473e-05, "conta_pagamento_confirmacao": 2.7902090710341245e-05, "seguranca_fraude": 3.6583753760712204e-05, "sem_correspondencia": 3.3707836984912436e-05}, "confidence": 0.9958353385383673, "input_tokens": 653, "latency_ms": 176.76553999996258} +{"id": "g0203-suporte_configuracao-curto_neutro-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0003302667033777463, "suporte_chip_esim": 0.0003568355310959853, "reclamacao_atendimento": 0.00031448458668896154, "conta_contestacao": 0.0001817072468113783, "suporte_configuracao": 0.9975826812038558, "bonus_nao_recebido": 0.00021907211050900001, "suporte_sem_sinal": 0.00013126732303210293, "sem_correspondencia": 0.000883685294628926}, "confidence": 0.9972373499472641, "input_tokens": 445, "latency_ms": 104.8952579999991} +{"id": "g0203-suporte_configuracao-curto_neutro-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_nova_linha": 0.002560882528827601, "suporte_configuracao": 0.9506019864218545, "suporte_chip_esim": 0.001763836080531446, "recarga_realizar": 0.0008224234067755902, "internet_pacote_adicional": 0.0008499196885562785, "suporte_sem_sinal": 0.0053180302152768325, "internet_problema_conexao": 0.013262599904398036, "sem_correspondencia": 0.02482032175377962}, "confidence": 0.9435451273392624, "input_tokens": 421, "latency_ms": 103.28228900004888} +{"id": "g0203-suporte_configuracao-curto_neutro-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 0.0007842211843429518, "internet_pacote_adicional": 0.00039666097543833575, "fidelidade_resgate": 0.0004958427825812687, "marketplace_pedido": 0.00021147585894055177, "suporte_configuracao": 0.995163636357922, "bonus_nao_recebido": 0.0002170289520209328, "vas_consulta": 0.00011142772531807714, "suporte_chip_esim": 0.00016323083828495542, "plano_troca": 0.00034827725265045717, "internet_problema_conexao": 5.814471606798347e-05, "beneficios_consulta": 0.00010340180475256223, "sem_correspondencia": 0.0019466515516799853}, "confidence": 0.9947239669359146, "input_tokens": 548, "latency_ms": 144.25597100000687} +{"id": "g0203-suporte_configuracao-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"internet_problema_conexao": 0.40134705940265303, "suporte_sem_sinal": 0.03625720583635245, "suporte_chip_esim": 0.4199847225792901, "sem_correspondencia": 0.1424110121817045}, "confidence": 0.2266462967723868, "input_tokens": 313, "latency_ms": 76.98770700000068} +{"id": "g0204-suporte_configuracao-informal_abreviado-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9878933350028943, "suporte_chip_esim": 0.0019996060216776537, "portabilidade": 0.0008151649012907438, "cadastro_atualizacao": 0.0004130877376800612, "suporte_sem_sinal": 0.00244123170240144, "roaming_cobranca": 0.00045853858022933456, "internet_problema_conexao": 0.0014247518107295587, "sem_correspondencia": 0.0045542842430969345}, "confidence": 0.9861638114318791, "input_tokens": 427, "latency_ms": 104.11970600000586} +{"id": "g0204-suporte_configuracao-informal_abreviado-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_consulta": 0.0007541031868401423, "beneficios_consulta": 0.0003010130800504055, "suporte_sem_sinal": 0.0005277435154125694, "conta_debito_automatico_digital": 0.0004461226729705074, "recarga_nao_creditada": 0.0005654307077740583, "suporte_configuracao": 0.9901179395525763, "suporte_chip_esim": 0.00017179872753357594, "internet_problema_conexao": 0.0035694170974244644, "recarga_realizar": 0.00026450402343362856, "vas_consulta": 2.1824495959971493e-05, "cadastro_atualizacao": 0.00011809220295521193, "seguranca_fraude": 4.434577245285886e-05, "roaming_duvida": 4.81102160794403e-05, "portabilidade": 3.4948527003390456e-05, "conta_segunda_via": 7.096010265592763e-05, "sem_correspondencia": 0.0029436461188776645}, "confidence": 0.9894591355227481, "input_tokens": 664, "latency_ms": 178.19393899998204} +{"id": "g0204-suporte_configuracao-informal_abreviado-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9864833084856175, "suporte_sem_sinal": 0.005650014905315735, "portabilidade": 0.0011386636720659747, "roaming_duvida": 0.0008717857382947316, "suporte_chip_esim": 0.001853659794483526, "beneficios_consulta": 0.0002855005774084473, "internet_problema_conexao": 0.00021357692837775682, "sem_correspondencia": 0.003503489898436471}, "confidence": 0.9845523525549912, "input_tokens": 431, "latency_ms": 103.3159599999749} +{"id": "g0204-suporte_configuracao-informal_abreviado-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9852853932339073, "suporte_chip_esim": 0.0008931422673878597, "fidelidade_pontos": 0.00021829826386501403, "negociacao_religacao": 0.0004954156410585588, "roaming_duvida": 0.005286016130431602, "conta_contestacao": 0.00038138467661681446, "recarga_realizar": 0.00039307967825103065, "recarga_saldo": 0.00039608784103296315, "beneficios_consulta": 0.0005152278943112854, "portabilidade": 0.004160300192323351, "troca_numero": 8.848709397346191e-05, "internet_problema_conexao": 0.0005941839024442371, "suporte_sem_sinal": 0.00036191205885611355, "cadastro_atualizacao": 6.878164793132692e-05, "marketplace_pedido": 8.038943339120725e-05, "sem_correspondencia": 0.0007819000442176731}, "confidence": 0.9843044194495013, "input_tokens": 632, "latency_ms": 170.45550899996442} +{"id": "g0204-suporte_configuracao-informal_abreviado-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"vas_consulta": 0.0010921237874175836, "seguranca_fraude": 0.00034357924805013387, "suporte_configuracao": 0.9922032619785244, "recarga_realizar": 0.0008337522292726894, "conta_debito_automatico_digital": 0.0003991009045488936, "plano_troca": 0.0002719483439168279, "internet_problema_conexao": 0.00026440993379711305, "bonus_nao_recebido": 6.226007282704838e-05, "suporte_chip_esim": 0.0026465692312082666, "internet_consumo": 3.82031862482208e-05, "suporte_sem_sinal": 0.00026441775090251337, "sem_correspondencia": 0.0015803733332863318}, "confidence": 0.9914944676129355, "input_tokens": 556, "latency_ms": 145.33330699998714} +{"id": "g0204-suporte_configuracao-informal_abreviado-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.783249542295822, "internet_problema_conexao": 0.1782290673627009, "plano_consulta": 0.0008772488237931328, "beneficios_consulta": 0.0005686977140662983, "plano_troca": 0.0011042996870475274, "conta_debito_automatico_digital": 0.00024888613053260125, "suporte_sem_sinal": 0.008461026830559175, "troca_numero": 0.00011414153465084542, "suporte_chip_esim": 0.0004077971620041075, "bonus_nao_recebido": 1.638294510915727e-05, "negociacao_divida": 0.00010321942762940399, "sem_correspondencia": 0.02661969008608487}, "confidence": 0.7635449552318057, "input_tokens": 542, "latency_ms": 144.90239200000588} +{"id": "g0204-suporte_configuracao-informal_abreviado-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"bonus_nao_recebido": 0.0007258819318470275, "suporte_sem_sinal": 0.0008762820227289428, "suporte_configuracao": 0.9923197872588997, "suporte_chip_esim": 0.001727612572196398, "internet_problema_conexao": 0.0012170525841277524, "conta_vencimento": 0.0002142304632399923, "cancelamento_linha": 5.968752640005028e-05, "sem_correspondencia": 0.00285946564055998}, "confidence": 0.9912226140101715, "input_tokens": 424, "latency_ms": 103.09973500000069} +{"id": "g0204-suporte_configuracao-informal_abreviado-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0012915446667723144, "internet_problema_conexao": 0.0006376207022230578, "suporte_configuracao": 0.9947323791164078, "sem_correspondencia": 0.003338455514596856}, "confidence": 0.9929765054885437, "input_tokens": 320, "latency_ms": 78.27495899999803} +{"id": "g0204-suporte_configuracao-informal_abreviado-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_contestacao": 0.0005553170272746931, "suporte_configuracao": 0.9938039360046648, "cadastro_atualizacao": 0.0008864429455382234, "suporte_sem_sinal": 0.0018708306829167559, "recarga_realizar": 0.000585778699105403, "internet_problema_conexao": 0.00024290447345638955, "suporte_chip_esim": 0.00011930384189648535, "sem_correspondencia": 0.001935486325147389}, "confidence": 0.9929187840053312, "input_tokens": 431, "latency_ms": 104.31015199998228} +{"id": "g0204-suporte_configuracao-informal_abreviado-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0004935113335958589, "recarga_realizar": 0.00024610033559777685, "suporte_chip_esim": 0.0005229168220034398, "plano_nova_linha": 0.0002235543869108501, "suporte_configuracao": 0.9966037289638711, "internet_pacote_adicional": 0.0001735668650012807, "conta_vencimento": 5.3355266504181685e-05, "beneficios_consulta": 7.67280452691537e-05, "bonus_nao_recebido": 0.00019545006080387458, "conta_pagamento_confirmacao": 1.8658825127245145e-05, "suporte_sem_sinal": 0.0002047879110522032, "sem_correspondencia": 0.0011876411842632164}, "confidence": 0.9962949770514954, "input_tokens": 535, "latency_ms": 143.040803999952} +{"id": "g0204-suporte_configuracao-informal_abreviado-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 0.0011626829147444637, "negociacao_religacao": 0.00022421410788017466, "beneficios_consulta": 0.00021158939901351538, "conta_contestacao": 0.0003348595296857832, "recarga_realizar": 0.00038979574261931713, "marketplace_pedido": 8.409897687321377e-05, "plano_nova_linha": 0.00011000923838632019, "fidelidade_pontos": 0.00019709514880888608, "suporte_chip_esim": 0.022004776393401617, "conta_debito_automatico_digital": 0.00013590703086000018, "reclamacao_atendimento": 0.00030441280938646003, "conta_explicacao": 0.0008332153806467768, "suporte_configuracao": 0.9718818020264828, "internet_problema_conexao": 0.00032729785558074367, "conta_segunda_via": 0.00011507482209403578, "sem_correspondencia": 0.0016831686235358927}, "confidence": 0.9700072554949148, "input_tokens": 669, "latency_ms": 178.84703499998977} +{"id": "g0204-suporte_configuracao-informal_abreviado-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.000499682220778899, "suporte_configuracao": 0.995011733710109, "suporte_chip_esim": 0.0008604783856586216, "seguranca_fraude": 0.0005522465824699243, "internet_problema_conexao": 0.000603877919314424, "negociacao_divida": 0.00042972107998354636, "suporte_sem_sinal": 0.0005007044776055102, "sem_correspondencia": 0.0015415556240802066}, "confidence": 0.9942991242401241, "input_tokens": 438, "latency_ms": 103.52466699998786} +{"id": "g0206-suporte_configuracao-regionalismo-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"recarga_saldo": 0.00031050952757915814, "vas_contratacao": 0.00012347164339580256, "roaming_pacote": 0.0001119651234343611, "internet_problema_conexao": 0.0005651558604133978, "negociacao_religacao": 0.00042931671800939517, "portabilidade": 0.0005025931594426399, "beneficios_consulta": 4.770526768897032e-05, "cancelamento_linha": 0.00011993709179327246, "suporte_configuracao": 0.9975739257719805, "suporte_sem_sinal": 5.0787369073206065e-05, "marketplace_compra": 2.275737950213015e-05, "fidelidade_resgate": 4.614541898995743e-05, "desconto_retencao": 2.4218751926082214e-05, "fidelidade_pontos": 2.6969932916418998e-05, "suporte_chip_esim": 8.158942057623185e-06, "sem_correspondencia": 3.638204179718485e-05}, "confidence": 0.9974121874901124, "input_tokens": 642, "latency_ms": 175.275269999986} +{"id": "g0206-suporte_configuracao-regionalismo-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0004527617631742019, "internet_problema_conexao": 0.00015040669923983485, "suporte_sem_sinal": 0.0001947361649041154, "roaming_pacote": 0.00028587669727557117, "plano_troca": 0.00017794725380066285, "negociacao_divida": 5.48895262892142e-05, "beneficios_consulta": 0.00020618554257862182, "recarga_nao_creditada": 0.00010198780324817652, "conta_pagamento_confirmacao": 0.00036790143975130174, "fidelidade_resgate": 5.552960883427779e-05, "conta_vencimento": 0.000513533355276963, "suporte_configuracao": 0.9972235330836906, "negociacao_religacao": 7.649979023579505e-05, "bonus_nao_recebido": 2.4688417587099206e-05, "recarga_saldo": 2.7588160772550225e-05, "sem_correspondencia": 8.593469334113484e-05}, "confidence": 0.9970384352892699, "input_tokens": 651, "latency_ms": 176.52995000003102} +{"id": "g0206-suporte_configuracao-regionalismo-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0010091340249921824, "suporte_sem_sinal": 0.0013669262474441022, "parceiros_ofertas": 0.00037611934632833077, "internet_problema_conexao": 0.0024427578625120434, "conta_segunda_via": 0.000600950458076096, "suporte_configuracao": 0.9901487802824531, "seguranca_perda_roubo": 8.811468997017103e-05, "sem_correspondencia": 0.003967217088224051}, "confidence": 0.9887414631799462, "input_tokens": 442, "latency_ms": 103.65935900000522} +{"id": "g0206-suporte_configuracao-regionalismo-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.0003373074568795327, "suporte_chip_esim": 0.00018361050818083247, "suporte_configuracao": 0.9978665933740196, "seguranca_fraude": 0.000299847569972822, "internet_consumo": 0.000280062585796388, "seguranca_perda_roubo": 8.58602620055456e-05, "internet_problema_conexao": 4.75618277526006e-05, "bonus_nao_recebido": 3.43205133394213e-05, "suporte_sem_sinal": 0.0004554408648721734, "recarga_realizar": 1.2278153627093457e-05, "vas_contratacao": 4.532576663212825e-05, "sem_correspondencia": 0.0003517911169219427}, "confidence": 0.9976726473171124, "input_tokens": 551, "latency_ms": 144.28340100005244} +{"id": "g0206-suporte_configuracao-regionalismo-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9284205944859607, "internet_problema_conexao": 0.008928302065535364, "portabilidade": 0.004389930790166588, "suporte_chip_esim": 0.012861574297860605, "marketplace_pedido": 0.0022605844169940855, "suporte_sem_sinal": 0.017186831475763463, "parceiros_ofertas": 0.00010200369641995066, "sem_correspondencia": 0.025850178771299116}, "confidence": 0.9181949651268121, "input_tokens": 436, "latency_ms": 104.13711000001058} +{"id": "g0206-suporte_configuracao-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"recarga_saldo": 0.00170105919272014, "suporte_sem_sinal": 0.001541491390182799, "seguranca_perda_roubo": 0.000292901627995955, "conta_debito_automatico_digital": 0.0002798743703261867, "plano_consulta": 0.00046170642350005755, "conta_explicacao": 0.0006335303047128625, "suporte_chip_esim": 0.7859077348820483, "atendimento_humano": 0.0006880553797351053, "vas_cancelamento": 0.0013422028178765248, "internet_consumo": 0.0036855900785380184, "internet_problema_conexao": 0.0718278726918481, "sem_correspondencia": 0.131637980840516}, "confidence": 0.7664448016895072, "input_tokens": 548, "latency_ms": 144.44855499999676} +{"id": "g0206-suporte_configuracao-regionalismo-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"negociacao_divida": 0.00031177369536649756, "conta_explicacao": 8.133482847164547e-05, "vas_consulta": 5.835783432325182e-05, "fidelidade_pontos": 4.971680229357166e-05, "suporte_sem_sinal": 0.00022253620828548354, "fidelidade_resgate": 8.329944832659619e-05, "cancelamento_linha": 7.084299325942292e-05, "recarga_realizar": 0.00010868182254969406, "troca_numero": 0.0002775398727945675, "suporte_chip_esim": 0.0003552765990455927, "suporte_configuracao": 0.9978678735713347, "internet_problema_conexao": 0.0003291027448831589, "conta_segunda_via": 3.8185196544630514e-05, "parceiros_ofertas": 5.575903460865401e-05, "marketplace_compra": 3.2387612440501545e-05, "sem_correspondencia": 5.7331735472055515e-05}, "confidence": 0.9977257318094235, "input_tokens": 639, "latency_ms": 171.04849899999408} +{"id": "g0206-suporte_configuracao-regionalismo-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9918702380059673, "suporte_sem_sinal": 0.002731274260135631, "internet_problema_conexao": 0.0008269365200059102, "beneficios_consulta": 0.0005004323841147968, "roaming_pacote": 0.0018178842171800063, "vas_contratacao": 0.00029921877883106916, "suporte_chip_esim": 0.00045156780079385337, "sem_correspondencia": 0.0015024480329714647}, "confidence": 0.9907088434353909, "input_tokens": 436, "latency_ms": 104.50118299996802} +{"id": "g0206-suporte_configuracao-regionalismo-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0002747476460623297, "suporte_configuracao": 0.9982318110940747, "plano_consulta": 0.0005771221122458618, "conta_segunda_via": 0.00021332412271162385, "internet_problema_conexao": 0.00016635102635387922, "roaming_pacote": 6.310060036393194e-05, "suporte_sem_sinal": 0.00013545747368315372, "sem_correspondencia": 0.0003380859245047037}, "confidence": 0.9979792126789422, "input_tokens": 438, "latency_ms": 104.8545410000088} +{"id": "g0206-suporte_configuracao-regionalismo-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_divida": 0.0016629519267113944, "roaming_cobranca": 0.00014321712392047155, "vas_consulta": 9.62398650910729e-05, "beneficios_consulta": 0.00014142553538257807, "roaming_duvida": 0.0004616835728965438, "conta_contestacao": 0.0004997000481241342, "suporte_configuracao": 0.4082309586680926, "parceiros_ofertas": 0.00016461379479497216, "roaming_pacote": 0.0010729679863441387, "internet_problema_conexao": 0.5864334652880275, "conta_pagamento_confirmacao": 0.00012465569349127733, "vas_cancelamento": 8.531764167371413e-05, "suporte_chip_esim": 4.105838456643689e-05, "troca_numero": 0.0001428805709726003, "suporte_sem_sinal": 6.544650487145032e-05, "sem_correspondencia": 0.000633417395038875}, "confidence": 0.5588623629738962, "input_tokens": 646, "latency_ms": 175.8856229999992} +{"id": "g0206-suporte_configuracao-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.011916575321328204, "suporte_sem_sinal": 0.013214274459421364, "internet_problema_conexao": 0.2334054141803221, "sem_correspondencia": 0.7414637360389283}, "confidence": 0.6552849813852378, "input_tokens": 324, "latency_ms": 77.34153499995955} +{"id": "g0206-suporte_configuracao-regionalismo-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0010360988862328582, "internet_problema_conexao": 0.0006734929390632486, "suporte_configuracao": 0.9946874810786028, "sem_correspondencia": 0.0036029270961011055}, "confidence": 0.992916641438137, "input_tokens": 332, "latency_ms": 78.25954500003718} +{"id": "g0210-suporte_chip_esim-curto_neutro-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"vas_contratacao": 0.0005243928643452934, "recarga_nao_creditada": 0.00012624303940613735, "suporte_configuracao": 0.0004108375144276608, "negociacao_divida": 0.00016040522295234188, "internet_consumo": 0.0002503109401037079, "conta_vencimento": 0.00020099358296173217, "portabilidade": 0.0017594241758475955, "seguranca_perda_roubo": 0.000109042521281577, "cadastro_atualizacao": 0.000824530756015611, "roaming_pacote": 0.00016150626957723703, "atendimento_humano": 0.00046761921164033623, "suporte_chip_esim": 0.9940828333761151, "conta_explicacao": 0.00040667892689019654, "suporte_sem_sinal": 0.00010706365328374618, "troca_numero": 7.21561968731485e-05, "sem_correspondencia": 0.00033596174827853816}, "confidence": 0.9936883556011893, "input_tokens": 611, "latency_ms": 164.35040100003562} +{"id": "g0210-suporte_chip_esim-curto_neutro-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"roaming_cobranca": 0.0009191395938966506, "plano_consulta": 0.0002849354115754253, "suporte_chip_esim": 0.9950294192209549, "negociacao_religacao": 0.0012287394675320027, "suporte_sem_sinal": 0.001112914408720594, "seguranca_perda_roubo": 0.00023659852121705481, "internet_problema_conexao": 9.731426141940145e-05, "recarga_saldo": 0.00011835449815934597, "suporte_configuracao": 0.00021528246230978918, "desconto_retencao": 2.4146606700530156e-05, "vas_cancelamento": 0.00011238948677079488, "sem_correspondencia": 0.0006207660607433464}, "confidence": 0.9945775482410425, "input_tokens": 537, "latency_ms": 141.3250399999697} +{"id": "g0210-suporte_chip_esim-curto_neutro-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.0011270064053314442, "suporte_configuracao": 0.0036353905857786787, "seguranca_perda_roubo": 0.0003360461943933663, "recarga_saldo": 0.00045558630947370487, "portabilidade": 0.0008487026589511193, "roaming_cobranca": 0.00022652918447790005, "roaming_duvida": 0.0002660573570516258, "conta_pagamento_confirmacao": 8.745112936246124e-05, "plano_nova_linha": 0.0003811997152442296, "plano_consulta": 7.985953987743494e-05, "fidelidade_pontos": 8.640410697768352e-05, "conta_debito_automatico_digital": 0.0001473036092979765, "fidelidade_resgate": 0.0010662541078286514, "suporte_chip_esim": 0.9866217948773803, "suporte_sem_sinal": 0.0008430300991318056, "sem_correspondencia": 0.003791384119441605}, "confidence": 0.9857299145358722, "input_tokens": 656, "latency_ms": 175.77927700000373} +{"id": "g0210-suporte_chip_esim-curto_neutro-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0013655869525684725, "roaming_pacote": 0.0008490402034469156, "plano_consulta": 0.000533263306479603, "suporte_sem_sinal": 0.0004822459090109158, "suporte_configuracao": 0.04158240872781624, "desconto_retencao": 0.0006466155644755102, "suporte_chip_esim": 0.9530220300794764, "seguranca_fraude": 0.00026618436880329556, "vas_contratacao": 0.00034298060845182283, "fidelidade_pontos": 6.873671673105427e-05, "conta_segunda_via": 8.681887410783148e-05, "sem_correspondencia": 0.0007540886886318825}, "confidence": 0.948751305541247, "input_tokens": 555, "latency_ms": 144.80730500002892} +{"id": "g0210-suporte_chip_esim-curto_neutro-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.001074932294901716, "marketplace_compra": 0.0006021186895484867, "seguranca_perda_roubo": 0.0007363310879646315, "conta_debito_automatico_digital": 0.00036055305234534757, "suporte_chip_esim": 0.9855114166251443, "suporte_sem_sinal": 0.0008716302437669776, "conta_vencimento": 0.0002149708710237879, "sem_correspondencia": 0.01062804713530477}, "confidence": 0.9834416190001649, "input_tokens": 435, "latency_ms": 104.49623400000974} +{"id": "g0210-suporte_chip_esim-curto_neutro-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0008918956313612859, "suporte_configuracao": 0.007412943998387041, "cancelamento_linha": 0.0011089974928113792, "negociacao_divida": 0.0019225521959760408, "suporte_sem_sinal": 0.0016501038579310131, "suporte_chip_esim": 0.9807819279047794, "conta_debito_automatico_digital": 9.071352796244997e-05, "sem_correspondencia": 0.006140865390791462}, "confidence": 0.9780364890340335, "input_tokens": 433, "latency_ms": 106.43441999997094} +{"id": "g0210-suporte_chip_esim-curto_neutro-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.9749043575509022, "seguranca_perda_roubo": 0.005150416970060827, "suporte_configuracao": 0.003507176507561169, "sem_correspondencia": 0.01643804897147582}, "confidence": 0.9665391434012026, "input_tokens": 316, "latency_ms": 77.97465200002307} +{"id": "g0210-suporte_chip_esim-curto_neutro-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 29, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.001584432857235817, "suporte_sem_sinal": 0.0007055337499734534, "roaming_duvida": 0.0016168868358935095, "parceiros_ofertas": 0.00047715679232988753, "suporte_chip_esim": 0.9940374992970691, "seguranca_perda_roubo": 0.0002932503932011665, "negociacao_divida": 9.506673805109295e-05, "sem_correspondencia": 0.0011901733362460409}, "confidence": 0.9931857134823646, "input_tokens": 429, "latency_ms": 103.50087900002336} +{"id": "g0210-suporte_chip_esim-curto_neutro-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_compra": 0.00061895192948969, "recarga_realizar": 0.0004078869792154449, "vas_contratacao": 0.00041583902012378603, "vas_cancelamento": 0.00021281394815962624, "vas_consulta": 0.00029879694625884774, "desconto_retencao": 0.0001443795317396413, "roaming_duvida": 0.00015467594119037093, "suporte_chip_esim": 0.9956495841618497, "plano_troca": 0.0004333210140097687, "conta_vencimento": 9.90294226223283e-05, "suporte_sem_sinal": 0.0005035247862938446, "roaming_cobranca": 0.00026297667364355576, "seguranca_perda_roubo": 0.0002138809109632852, "suporte_configuracao": 7.863910534754405e-05, "marketplace_pedido": 7.926706676041233e-05, "sem_correspondencia": 0.0004264325623322103}, "confidence": 0.9953595564393065, "input_tokens": 649, "latency_ms": 175.79121599999326} +{"id": "g0210-suporte_chip_esim-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0075612004370917705, "conta_debito_automatico_digital": 0.005895841847457056, "conta_pagamento_confirmacao": 0.003473264526683376, "suporte_configuracao": 0.23085381216234976, "suporte_sem_sinal": 0.008501934786252392, "seguranca_perda_roubo": 0.0013791127825404084, "parceiros_ofertas": 0.0009662611431257928, "sem_correspondencia": 0.7413685723144995}, "confidence": 0.7044212255022851, "input_tokens": 409, "latency_ms": 105.47681499997452} +{"id": "g0210-suporte_chip_esim-curto_neutro-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.0008945870284149318, "seguranca_perda_roubo": 0.0003646612951971309, "cadastro_atualizacao": 0.0007161642574443064, "internet_pacote_adicional": 0.0003643025750598301, "suporte_configuracao": 0.003294319408870635, "suporte_sem_sinal": 0.0040708521445398365, "suporte_chip_esim": 0.9865267456415243, "sem_correspondencia": 0.0037683676489490025}, "confidence": 0.9846019950188849, "input_tokens": 431, "latency_ms": 104.22956799999383} +{"id": "g0210-suporte_chip_esim-curto_neutro-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.004520393406724171, "suporte_chip_esim": 0.9859572774417397, "seguranca_perda_roubo": 0.0033192559033771813, "sem_correspondencia": 0.006203073248158987}, "confidence": 0.9812763699223194, "input_tokens": 319, "latency_ms": 78.07290199997396} +{"id": "g0211-suporte_chip_esim-informal_abreviado-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.002976306987592446, "marketplace_compra": 0.0003086061487535466, "vas_consulta": 0.000551007386429091, "internet_pacote_adicional": 0.00022456136133871938, "plano_consulta": 0.000857635094104342, "suporte_sem_sinal": 0.0009862257881058096, "atendimento_humano": 0.0007072801409031521, "cadastro_atualizacao": 0.0003271663900441364, "plano_nova_linha": 0.0011780045879549483, "suporte_chip_esim": 0.9895302854502154, "seguranca_perda_roubo": 0.00019350499414607272, "sem_correspondencia": 0.002159415670412296}, "confidence": 0.988578493218417, "input_tokens": 561, "latency_ms": 147.30307899998252} +{"id": "g0211-suporte_chip_esim-informal_abreviado-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.9686502466899418, "suporte_configuracao": 0.004325903692667958, "suporte_sem_sinal": 0.003982855457165764, "seguranca_perda_roubo": 0.0019227466467042265, "roaming_duvida": 0.004697811336026178, "fidelidade_pontos": 0.0007469413932533059, "conta_segunda_via": 0.0002142477471627812, "sem_correspondencia": 0.01545924703707796}, "confidence": 0.9641717105027906, "input_tokens": 469, "latency_ms": 112.58874299994659} +{"id": "g0211-suporte_chip_esim-informal_abreviado-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0031955118045486055, "suporte_sem_sinal": 0.009724708674193698, "atendimento_humano": 0.0007285984934137185, "recarga_nao_creditada": 0.000393543381046886, "seguranca_perda_roubo": 0.0002599903043378325, "conta_pagamento_confirmacao": 0.0006517842677385883, "suporte_chip_esim": 0.9695115794181015, "sem_correspondencia": 0.01553428365661922}, "confidence": 0.9651560907635446, "input_tokens": 447, "latency_ms": 105.30937799995854} +{"id": "g0211-suporte_chip_esim-informal_abreviado-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"vas_contratacao": 0.001007322506190155, "internet_problema_conexao": 0.0005541624075950204, "negociacao_religacao": 0.00031123974983974855, "roaming_duvida": 0.0005209596425254825, "fidelidade_pontos": 0.002091305304551764, "recarga_nao_creditada": 0.00018747232910046915, "suporte_sem_sinal": 0.002352027580996019, "conta_pagamento_confirmacao": 0.000263191729119243, "roaming_cobranca": 0.0021068806352093107, "seguranca_fraude": 0.0005900144939655629, "conta_segunda_via": 0.000565434595747719, "marketplace_pedido": 0.0003670846824890318, "suporte_configuracao": 0.9095634390396583, "plano_nova_linha": 0.008478413902989607, "seguranca_perda_roubo": 0.0002964423285016578, "sem_correspondencia": 0.07074460907152091}, "confidence": 0.9035343349756355, "input_tokens": 674, "latency_ms": 182.24074900001597} +{"id": "g0211-suporte_chip_esim-informal_abreviado-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_segunda_via": 0.0007940842062419742, "conta_contestacao": 0.00024136715134699443, "internet_problema_conexao": 0.00032634308760541526, "cancelamento_linha": 0.00046444540991873255, "conta_debito_automatico_digital": 0.0004267762156878068, "roaming_cobranca": 0.00013386887260745958, "recarga_realizar": 0.00014281885761672177, "recarga_nao_creditada": 0.00016560721709367178, "seguranca_perda_roubo": 0.0005243618070778222, "vas_cancelamento": 5.469157195268723e-05, "troca_numero": 0.0001344564064209929, "suporte_sem_sinal": 0.00039052864535809516, "suporte_configuracao": 0.013869859180547065, "suporte_chip_esim": 0.9780128985136927, "internet_pacote_adicional": 0.00044392858558257436, "sem_correspondencia": 0.0038739642712493517}, "confidence": 0.9765470917479389, "input_tokens": 653, "latency_ms": 177.35970299997916} +{"id": "g0211-suporte_chip_esim-informal_abreviado-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0008627480485473971, "suporte_chip_esim": 0.9789443023839278, "reclamacao_atendimento": 0.0025408882733418997, "internet_problema_conexao": 0.0027572468271409964, "roaming_pacote": 0.0007801113194734984, "suporte_sem_sinal": 0.002463374586720546, "suporte_configuracao": 0.00869384098639755, "sem_correspondencia": 0.00295748757445027}, "confidence": 0.975936345581632, "input_tokens": 453, "latency_ms": 111.64214399997263} +{"id": "g0211-suporte_chip_esim-informal_abreviado-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"cadastro_atualizacao": 0.0008640649147407884, "conta_segunda_via": 0.0002571705692504272, "suporte_configuracao": 0.0005054524916356898, "roaming_duvida": 0.00029329103685669645, "marketplace_pedido": 0.0007521594734525097, "vas_cancelamento": 0.00028482914854170986, "suporte_chip_esim": 0.9959335698238467, "seguranca_perda_roubo": 0.000141755286558436, "conta_debito_automatico_digital": 0.0003070095456898321, "bonus_nao_recebido": 4.799717274719829e-05, "parceiros_ofertas": 4.5232072303578e-05, "negociacao_divida": 0.0001087793195432518, "vas_consulta": 7.0094696347145e-05, "plano_nova_linha": 9.830570226011515e-05, "suporte_sem_sinal": 0.0001559110433011984, "sem_correspondencia": 0.00013437770292477156}, "confidence": 0.9956624744787698, "input_tokens": 700, "latency_ms": 181.58901900000046} +{"id": "g0211-suporte_chip_esim-informal_abreviado-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.004083652797359566, "seguranca_perda_roubo": 0.001368098266639072, "suporte_chip_esim": 0.9852343464234813, "sem_correspondencia": 0.00931390251252015}, "confidence": 0.980312461897975, "input_tokens": 340, "latency_ms": 83.15125799998668} +{"id": "g0211-suporte_chip_esim-informal_abreviado-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0007171705249919032, "suporte_chip_esim": 0.9951057482137756, "suporte_configuracao": 0.001211427979367645, "sem_correspondencia": 0.002965653281864873}, "confidence": 0.9934743309517008, "input_tokens": 334, "latency_ms": 78.8835939999899} +{"id": "g0211-suporte_chip_esim-informal_abreviado-09-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_sem_sinal": 0.0005033774062509839, "suporte_chip_esim": 0.9976040593160607, "seguranca_perda_roubo": 0.0004374394775438594, "suporte_configuracao": 0.0003774223635681929, "vas_cancelamento": 0.00019864459587614995, "internet_pacote_adicional": 8.735308252504466e-05, "beneficios_consulta": 3.8026844045372526e-05, "sem_correspondencia": 0.0007536769141297129}, "confidence": 0.9972617820754978, "input_tokens": 452, "latency_ms": 113.03685199999336} +{"id": "g0211-suporte_chip_esim-informal_abreviado-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.000963104641926409, "suporte_chip_esim": 0.9936778487759469, "suporte_configuracao": 0.0018981944599477012, "sem_correspondencia": 0.0034608521221789566}, "confidence": 0.9915704650345961, "input_tokens": 339, "latency_ms": 84.10622200000262} +{"id": "g0211-suporte_chip_esim-informal_abreviado-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0016619255512691222, "recarga_nao_creditada": 0.0004079810503183185, "suporte_sem_sinal": 0.0004971807556526786, "vas_contratacao": 0.0002168526081227997, "roaming_cobranca": 0.00047555424673609097, "bonus_nao_recebido": 0.00037270514359907743, "suporte_chip_esim": 0.993364914736574, "seguranca_perda_roubo": 0.00021408861632652668, "conta_explicacao": 0.0006735521396487106, "plano_troca": 0.00014029727004421635, "portabilidade": 0.00011135279571636865, "sem_correspondencia": 0.0018635950859921039}, "confidence": 0.9927617251671713, "input_tokens": 557, "latency_ms": 146.51946599997245} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0013943041132906083, "suporte_configuracao": 0.0007926391760472276, "suporte_chip_esim": 0.992658979749227, "sem_correspondencia": 0.0051540769614351325}, "confidence": 0.9902119729989693, "input_tokens": 324, "latency_ms": 77.0242340000209} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 151, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_debito_automatico_digital": 0.0006095303822459688, "suporte_sem_sinal": 0.00024527498223187697, "seguranca_perda_roubo": 0.0001850352428683438, "suporte_configuracao": 0.003382985969198329, "recarga_nao_creditada": 0.00024301510324792954, "conta_segunda_via": 0.00027340855709804694, "suporte_chip_esim": 0.9933748314366094, "sem_correspondencia": 0.0016859183265000906}, "confidence": 0.9924283787846965, "input_tokens": 473, "latency_ms": 113.26912300000913} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 0.0002440216689409333, "conta_pagamento_confirmacao": 0.0002141106678670012, "suporte_sem_sinal": 0.0002684729986313527, "marketplace_pedido": 0.00013361035616917587, "suporte_chip_esim": 0.9977903848962523, "troca_numero": 0.00020642551353229963, "desconto_retencao": 9.264880169416275e-05, "conta_vencimento": 0.00012388489885115287, "atendimento_humano": 0.00025989823028987213, "conta_debito_automatico_digital": 5.0366419371291314e-05, "cadastro_atualizacao": 0.00014453393910942704, "seguranca_fraude": 8.504007870922319e-05, "cancelamento_linha": 3.7826888919695387e-05, "seguranca_perda_roubo": 4.654730727431684e-05, "suporte_configuracao": 0.00024972772713015534, "sem_correspondencia": 5.249960725767334e-05}, "confidence": 0.9976430772226685, "input_tokens": 648, "latency_ms": 175.0279199999909} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"parceiros_ofertas": 0.0038478050313421963, "suporte_sem_sinal": 0.00046158204945659083, "marketplace_pedido": 0.0014014907486209704, "plano_troca": 0.0007581688853137951, "suporte_configuracao": 0.0011650966598588856, "suporte_chip_esim": 0.9829632656276824, "seguranca_perda_roubo": 6.216566038729796e-05, "sem_correspondencia": 0.009340425337337765}, "confidence": 0.9805294464316373, "input_tokens": 454, "latency_ms": 112.00502200000528} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"conta_vencimento": 0.002008097646581486, "conta_debito_automatico_digital": 0.0004972355411869488, "suporte_configuracao": 0.9776191156826305, "marketplace_compra": 0.0020767702219221416, "suporte_sem_sinal": 0.011436521246463584, "fidelidade_pontos": 0.000907727651332823, "portabilidade": 0.0006178198344604035, "internet_pacote_adicional": 6.15136848067923e-05, "conta_segunda_via": 0.0004895511288351674, "conta_explicacao": 4.185873288929731e-05, "vas_consulta": 0.00022056351601395385, "plano_troca": 3.908485601237369e-05, "vas_contratacao": 1.4021641321615646e-05, "internet_consumo": 3.888127441223823e-05, "seguranca_perda_roubo": 2.4670641240294332e-05, "sem_correspondencia": 0.003906566699890446}, "confidence": 0.9761270567281389, "input_tokens": 655, "latency_ms": 176.14381999999296} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.7409020142677036, "suporte_sem_sinal": 0.008491581223032018, "beneficios_consulta": 0.005744157202670642, "internet_consumo": 0.2232388809548119, "suporte_configuracao": 0.011738985182256854, "conta_explicacao": 0.0008632916051793898, "seguranca_perda_roubo": 0.0003753119674008952, "sem_correspondencia": 0.00864577759694457}, "confidence": 0.7038880163059471, "input_tokens": 437, "latency_ms": 103.95556000003126} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"plano_consulta": 0.000753105397761608, "conta_segunda_via": 0.00016518494973826123, "bonus_nao_recebido": 0.00019521021716514686, "suporte_configuracao": 0.0029638762501532656, "roaming_pacote": 0.00042177029849630924, "suporte_chip_esim": 0.9837205454491014, "beneficios_consulta": 0.00033679896765949043, "fidelidade_pontos": 0.00020499962225331033, "cancelamento_linha": 0.0002441526758927881, "seguranca_perda_roubo": 3.604014393131759e-05, "recarga_saldo": 0.00025504879200148074, "internet_problema_conexao": 0.00042640637273205073, "suporte_sem_sinal": 0.0005618647901375291, "vas_consulta": 5.0165791342243285e-05, "negociacao_religacao": 7.593215614250128e-05, "sem_correspondencia": 0.009588898125491343}, "confidence": 0.9826352484790415, "input_tokens": 652, "latency_ms": 175.92082200002324} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0011408898481496477, "troca_numero": 0.0003792690785332393, "seguranca_fraude": 0.000477200829434541, "conta_explicacao": 0.0003567061261047076, "conta_vencimento": 0.0003477969791847005, "cadastro_atualizacao": 0.0006266330816146548, "suporte_chip_esim": 0.993534559453245, "reclamacao_atendimento": 0.0013403954789902453, "conta_debito_automatico_digital": 0.0004938752995103159, "conta_contestacao": 0.00011425372003514573, "beneficios_consulta": 0.00012381218618553444, "sem_correspondencia": 0.0010646079190123365}, "confidence": 0.9929467921308125, "input_tokens": 556, "latency_ms": 145.2257259999783} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"fidelidade_pontos": 0.0017112317598300289, "parceiros_ofertas": 0.00031964986866447545, "suporte_configuracao": 0.0007446182448631949, "suporte_sem_sinal": 0.001004847908815931, "plano_nova_linha": 0.0002352472549513628, "vas_consulta": 0.00016109681472572477, "seguranca_fraude": 7.627330030242104e-05, "vas_cancelamento": 9.607419083411276e-05, "beneficios_consulta": 0.0005131074146358032, "recarga_realizar": 8.792945634951977e-05, "seguranca_perda_roubo": 0.00010877032678206849, "internet_problema_conexao": 0.0007100089627938774, "desconto_retencao": 0.0001492268202522411, "conta_pagamento_confirmacao": 0.001964197471260733, "suporte_chip_esim": 0.986163406767316, "sem_correspondencia": 0.005954313437622504}, "confidence": 0.9852409672184703, "input_tokens": 653, "latency_ms": 177.2810929999764} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.004427590564207635, "seguranca_perda_roubo": 0.0011592357816102151, "marketplace_pedido": 0.0013769836946527733, "conta_debito_automatico_digital": 0.002012390438469749, "bonus_nao_recebido": 0.0009364944079716293, "suporte_configuracao": 0.0013119342904787063, "plano_nova_linha": 0.010949152110834503, "marketplace_compra": 0.30468833868787654, "conta_contestacao": 0.6455499954537697, "parceiros_ofertas": 0.0006707018075758102, "suporte_sem_sinal": 0.0005417019250625169, "sem_correspondencia": 0.02637548083749026}, "confidence": 0.6133272677677488, "input_tokens": 577, "latency_ms": 153.2645300000013} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 0.0005006693730512445, "recarga_nao_creditada": 0.00011111018908380124, "conta_vencimento": 0.00010372433302211204, "beneficios_consulta": 0.0001143506908465436, "vas_contratacao": 0.00018919379385583173, "reclamacao_atendimento": 0.0005012589246796948, "troca_numero": 8.765122044863042e-05, "seguranca_perda_roubo": 0.00030213050216199705, "suporte_chip_esim": 0.9963539742617773, "suporte_sem_sinal": 5.348087388530906e-05, "suporte_configuracao": 0.00031773988662225623, "sem_correspondencia": 0.0013647159505652787}, "confidence": 0.9960225173764846, "input_tokens": 527, "latency_ms": 140.3582549999669} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"bonus_nao_recebido": 0.0012758801484997165, "fidelidade_pontos": 0.0002494277655368427, "suporte_sem_sinal": 0.00019437369497821497, "plano_consulta": 0.00035344799691343197, "conta_contestacao": 0.0006918394176667671, "seguranca_perda_roubo": 0.0006256593682125065, "marketplace_compra": 0.0010275207330327583, "seguranca_fraude": 0.061351446885019485, "suporte_chip_esim": 0.9185772179746013, "recarga_nao_creditada": 0.0007156465668293695, "suporte_configuracao": 0.001411105370375512, "sem_correspondencia": 0.013526434078334175}, "confidence": 0.9111751468813832, "input_tokens": 577, "latency_ms": 155.09895500002813} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_problema_conexao": 0.0031437759596767752, "marketplace_pedido": 0.0004774389034644066, "conta_segunda_via": 0.0003106173537048739, "conta_contestacao": 0.00024291143515982634, "plano_consulta": 0.0003871502513571297, "suporte_chip_esim": 0.00035954632309172127, "conta_debito_automatico_digital": 0.00027733341572171454, "seguranca_fraude": 0.02011076576319135, "portabilidade": 0.0010315591880563782, "seguranca_perda_roubo": 0.9707203398930746, "roaming_cobranca": 0.00018035280643375105, "sem_correspondencia": 0.0027582087070673928}, "confidence": 0.9680585526106271, "input_tokens": 560, "latency_ms": 145.92869099999461} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.8821423960888177, "seguranca_fraude": 0.07243730932774614, "suporte_chip_esim": 0.00674926313852897, "sem_correspondencia": 0.03867103144490709}, "confidence": 0.8428565281184235, "input_tokens": 335, "latency_ms": 78.56225700004416} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_pagamento_confirmacao": 0.007461813125449767, "conta_segunda_via": 0.0025414477953982864, "internet_problema_conexao": 0.0016271067471279718, "seguranca_perda_roubo": 0.916050816699389, "marketplace_compra": 0.002392887511914495, "plano_nova_linha": 0.0003496952804858223, "vas_contratacao": 0.00031589082116918206, "recarga_realizar": 0.00027700026903430125, "suporte_chip_esim": 0.00019251582810706034, "atendimento_humano": 0.005764667707433571, "conta_debito_automatico_digital": 7.061825928092948e-05, "bonus_nao_recebido": 0.00010443114005495857, "seguranca_fraude": 0.057926580152796864, "recarga_saldo": 0.00038960391257853116, "plano_consulta": 4.2908756819500295e-05, "sem_correspondencia": 0.004492015992959738}, "confidence": 0.9104542044793483, "input_tokens": 680, "latency_ms": 182.90767700000288} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.00587755350936834, "vas_contratacao": 0.0004681232625170423, "seguranca_perda_roubo": 0.6676057753356142, "roaming_cobranca": 0.0008967589090321289, "seguranca_fraude": 0.3171060833983942, "bonus_nao_recebido": 0.0003094338950230264, "conta_explicacao": 0.00025574315796725924, "conta_vencimento": 6.610715336095628e-05, "suporte_chip_esim": 0.0007311880717183421, "conta_contestacao": 0.0001378731195152376, "negociacao_divida": 0.0001912095108569661, "sem_correspondencia": 0.006354150676632377}, "confidence": 0.6373881185479426, "input_tokens": 556, "latency_ms": 145.40613599996277} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9850074007638723, "seguranca_fraude": 0.0069340390246806355, "suporte_chip_esim": 0.002885666518549597, "sem_correspondencia": 0.005172893692897534}, "confidence": 0.9800098676851628, "input_tokens": 328, "latency_ms": 76.99751500001639} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.8050614653256357, "suporte_chip_esim": 0.012524434227100695, "seguranca_fraude": 0.11757818979794522, "sem_correspondencia": 0.06483591064931848}, "confidence": 0.7400819537675143, "input_tokens": 332, "latency_ms": 78.14342799997576} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9761172366703191, "suporte_chip_esim": 0.0050224946666842, "seguranca_fraude": 0.010866294621837106, "sem_correspondencia": 0.007993974041159592}, "confidence": 0.9681563155604255, "input_tokens": 330, "latency_ms": 78.33366599999181} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.018509222748837317, "plano_nova_linha": 0.004004001635283922, "suporte_chip_esim": 0.0025602305407474565, "roaming_cobranca": 0.0008914334861038415, "conta_segunda_via": 0.0003552301535986578, "internet_pacote_adicional": 0.000716798415239804, "seguranca_perda_roubo": 0.9613683515616119, "internet_problema_conexao": 0.002502873415778803, "cadastro_atualizacao": 0.00041659017432923, "desconto_retencao": 6.815021944057308e-05, "fidelidade_pontos": 0.0001211059218642701, "sem_correspondencia": 0.0084860117271639}, "confidence": 0.9578563835217587, "input_tokens": 558, "latency_ms": 148.12556699996549} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.0049735083192521245, "suporte_chip_esim": 0.001304783928116148, "seguranca_perda_roubo": 0.9812392245183021, "internet_pacote_adicional": 0.0023130472637839295, "marketplace_pedido": 0.0007511374079282624, "cadastro_atualizacao": 0.000354460790234563, "parceiros_ofertas": 0.0001260848338812385, "recarga_saldo": 0.0003102315292586206, "troca_numero": 0.0005040171868112453, "vas_consulta": 6.895253431033529e-05, "seguranca_fraude": 0.007098118847469507, "sem_correspondencia": 0.0009564328406518774}, "confidence": 0.9795336994745117, "input_tokens": 536, "latency_ms": 142.64011799997434} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_consumo": 0.00468235219678401, "seguranca_perda_roubo": 0.987952675776494, "seguranca_fraude": 0.004116265478601183, "marketplace_pedido": 0.0011795277679745005, "internet_pacote_adicional": 0.00032514783739346395, "portabilidade": 0.0006142383938659094, "roaming_duvida": 0.00030839680393262973, "atendimento_humano": 0.00022699172118318357, "cadastro_atualizacao": 6.799044408697057e-05, "suporte_chip_esim": 8.855476979754314e-06, "parceiros_ofertas": 2.206417339752441e-05, "sem_correspondencia": 0.000495493929306838}, "confidence": 0.9868574644834477, "input_tokens": 539, "latency_ms": 143.87586800000918} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"cancelamento_linha": 0.0004836571029287698, "fidelidade_pontos": 0.0004979185723822783, "conta_explicacao": 0.0007516815443598009, "seguranca_fraude": 0.007214893859270521, "seguranca_perda_roubo": 0.989882308529677, "suporte_chip_esim": 0.00032460488988248794, "marketplace_compra": 4.9724353726307e-05, "sem_correspondencia": 0.0007952111477727102}, "confidence": 0.9884369240339168, "input_tokens": 438, "latency_ms": 104.41190599999572} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.02110910989437186, "suporte_chip_esim": 0.006396403779394206, "seguranca_perda_roubo": 0.9216712967303852, "sem_correspondencia": 0.05082318959584879}, "confidence": 0.8955617289738468, "input_tokens": 332, "latency_ms": 79.59706799999822} +{"id": "g0220-seguranca_perda_roubo-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"marketplace_compra": 0.0033953875711707424, "internet_consumo": 0.0012479359449419631, "seguranca_fraude": 0.9817396180433863, "recarga_realizar": 0.0021558040510564814, "conta_explicacao": 0.0007002332701640932, "suporte_sem_sinal": 0.0048348891333721295, "conta_debito_automatico_digital": 0.0021839073053960922, "portabilidade": 0.0013891254811359312, "suporte_chip_esim": 0.0016345529304304192, "troca_numero": 7.018786200323684e-05, "roaming_pacote": 0.00016507831979068014, "conta_contestacao": 5.6170426195309045e-05, "marketplace_pedido": 3.654138310526054e-05, "vas_cancelamento": 3.965001663485107e-05, "cadastro_atualizacao": 5.6657911703350276e-05, "sem_correspondencia": 0.00029426034951290133}, "confidence": 0.9805222592462791, "input_tokens": 658, "latency_ms": 180.21599899998364} +{"id": "g0220-seguranca_perda_roubo-regionalismo-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_configuracao": 0.0028304340892442554, "reclamacao_atendimento": 0.0002615937919849664, "recarga_nao_creditada": 0.0003928283938633402, "recarga_realizar": 0.0006895421535356861, "seguranca_fraude": 0.003953500478195809, "suporte_chip_esim": 0.001247075702810524, "conta_explicacao": 0.00018987173804872428, "vas_cancelamento": 0.00024379548749099497, "seguranca_perda_roubo": 0.9880246300301324, "internet_pacote_adicional": 0.00023738268819391522, "atendimento_humano": 0.00022577047165056634, "internet_consumo": 0.00021083172720282912, "bonus_nao_recebido": 9.724844578473367e-05, "plano_nova_linha": 0.00015181686528598556, "plano_consulta": 3.844000816689314e-05, "sem_correspondencia": 0.0012052379284084249}, "confidence": 0.9872262720321412, "input_tokens": 661, "latency_ms": 178.4266010000124} +{"id": "g0220-seguranca_perda_roubo-regionalismo-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"portabilidade": 0.00128997274555699, "suporte_chip_esim": 0.00027844922042166774, "reclamacao_atendimento": 0.0002292163053584332, "conta_vencimento": 0.0003594494033293462, "roaming_duvida": 0.00024945296638128624, "plano_troca": 0.001019963041171418, "seguranca_perda_roubo": 0.9949253442257664, "recarga_saldo": 0.00020095270007793986, "desconto_retencao": 0.00029146267171058275, "troca_numero": 0.00011308096656174245, "seguranca_fraude": 0.0003218336968788868, "internet_problema_conexao": 0.00013496666637544284, "fidelidade_resgate": 8.24710578947211e-05, "internet_pacote_adicional": 0.00010147751531350198, "recarga_nao_creditada": 8.752898950994752e-05, "sem_correspondencia": 0.0003143778276917664}, "confidence": 0.9945870338408177, "input_tokens": 650, "latency_ms": 174.95562200002723} +{"id": "g0220-seguranca_perda_roubo-regionalismo-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9732236889076069, "suporte_chip_esim": 0.00206950509510529, "reclamacao_atendimento": 0.0007599903386579111, "portabilidade": 0.0013719373823567313, "seguranca_fraude": 0.017766181154047454, "fidelidade_resgate": 0.0006931378814256082, "negociacao_divida": 0.00043059668652547606, "vas_consulta": 0.00015630079166985256, "conta_explicacao": 0.0002737858807072977, "parceiros_ofertas": 2.2542983186660973e-05, "recarga_realizar": 0.0002714478257321111, "marketplace_compra": 0.00017104284182715168, "conta_debito_automatico_digital": 6.987910926279674e-05, "atendimento_humano": 0.0001839684525690979, "cancelamento_linha": 0.0002998407598203006, "sem_correspondencia": 0.002236153909499458}, "confidence": 0.9714386015014471, "input_tokens": 657, "latency_ms": 178.83053900004597} +{"id": "g0220-seguranca_perda_roubo-regionalismo-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.0025942933662843684, "cancelamento_linha": 0.0010103282047278397, "seguranca_perda_roubo": 0.9861602861609374, "roaming_pacote": 0.001443901089112618, "fidelidade_resgate": 0.0005458530594533533, "portabilidade": 0.0002547184961890555, "conta_debito_automatico_digital": 0.0002539127979155109, "parceiros_ofertas": 8.799268511004207e-05, "vas_consulta": 0.0002892660138052304, "internet_problema_conexao": 8.424634265024606e-05, "bonus_nao_recebido": 0.0002556047435238101, "suporte_chip_esim": 4.595980202979975e-05, "beneficios_consulta": 4.95041009565858e-05, "conta_explicacao": 0.0001287953411948628, "seguranca_fraude": 0.00023380637043547952, "sem_correspondencia": 0.006561531425673822}, "confidence": 0.9852376385716666, "input_tokens": 653, "latency_ms": 176.08747600002062} +{"id": "g0220-seguranca_perda_roubo-regionalismo-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_sem_sinal": 0.0025252558134233765, "plano_nova_linha": 0.0007960894908977458, "seguranca_perda_roubo": 0.9926312788276287, "marketplace_pedido": 0.001030812400568396, "suporte_chip_esim": 0.00070579445233933, "conta_pagamento_confirmacao": 0.0001691236796892467, "parceiros_ofertas": 0.00013287588905440309, "internet_consumo": 0.00012747304692412595, "seguranca_fraude": 0.0009422891346820794, "cadastro_atualizacao": 0.00010164501015700748, "recarga_nao_creditada": 0.00027090036977998487, "troca_numero": 9.897719077617505e-05, "fidelidade_resgate": 6.525511662401448e-05, "portabilidade": 7.856323060000872e-05, "vas_contratacao": 9.446811618592612e-05, "sem_correspondencia": 0.00022919823066948095}, "confidence": 0.9921400307494711, "input_tokens": 639, "latency_ms": 172.7237119999927} +{"id": "g0220-seguranca_perda_roubo-regionalismo-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_cobranca": 0.0019243022115153611, "cancelamento_linha": 0.0004373851920441953, "seguranca_fraude": 0.009165561411257671, "marketplace_pedido": 0.0004843597138599539, "suporte_chip_esim": 0.0005064475165550736, "seguranca_perda_roubo": 0.9692949010016079, "vas_consulta": 0.0005857919840954577, "sem_correspondencia": 0.01760125096906444}, "confidence": 0.9649084582875519, "input_tokens": 432, "latency_ms": 103.96326400001499} +{"id": "g0220-seguranca_perda_roubo-regionalismo-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.0018018436153352303, "marketplace_pedido": 0.0004541359446192417, "suporte_chip_esim": 0.0003328758531362616, "internet_consumo": 0.00041248641714843, "suporte_configuracao": 0.00033039376520652467, "beneficios_consulta": 0.0006426641411522757, "seguranca_perda_roubo": 0.9949604368398063, "internet_problema_conexao": 0.00019386964428335523, "recarga_realizar": 0.00020217976010712056, "portabilidade": 4.0714984986982836e-05, "conta_vencimento": 6.865391263328052e-05, "desconto_retencao": 8.441314504232046e-05, "negociacao_religacao": 6.0288187210095167e-05, "conta_pagamento_confirmacao": 6.747064684421574e-05, "roaming_pacote": 6.577168872226851e-05, "sem_correspondencia": 0.0002818014537660361}, "confidence": 0.9946244659624599, "input_tokens": 638, "latency_ms": 171.27036200002976} +{"id": "g0220-seguranca_perda_roubo-regionalismo-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.008099696207007895, "suporte_chip_esim": 0.0017501158909777306, "seguranca_perda_roubo": 0.9801782184589537, "sem_correspondencia": 0.009971969443060667}, "confidence": 0.9735709579452719, "input_tokens": 329, "latency_ms": 77.57338499999378} +{"id": "g0220-seguranca_perda_roubo-regionalismo-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.004731335886980042, "seguranca_perda_roubo": 0.9457239068325886, "parceiros_ofertas": 0.0006526454147942207, "vas_consulta": 0.0010921808931171981, "seguranca_fraude": 0.04558528076913009, "suporte_chip_esim": 0.0004507928226546219, "recarga_realizar": 0.00013902694420371065, "roaming_cobranca": 6.059133499839179e-05, "vas_cancelamento": 3.7462798715875483e-05, "recarga_saldo": 2.011479225058705e-05, "conta_explicacao": 7.228612407952246e-05, "sem_correspondencia": 0.001434375386487019}, "confidence": 0.9407897165446425, "input_tokens": 540, "latency_ms": 143.5590359999992} +{"id": "g0220-seguranca_perda_roubo-regionalismo-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_explicacao": 0.0013987142593486178, "suporte_chip_esim": 0.001117531673816482, "suporte_configuracao": 0.00023748079043968835, "conta_debito_automatico_digital": 0.00032081056915924424, "conta_contestacao": 0.0004914867915543019, "seguranca_fraude": 0.021475523912256145, "seguranca_perda_roubo": 0.9657487100387709, "sem_correspondencia": 0.009209741964654648}, "confidence": 0.9608556686157382, "input_tokens": 449, "latency_ms": 110.9605500000157} +{"id": "g0220-seguranca_perda_roubo-regionalismo-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.0024009153832630216, "reclamacao_atendimento": 0.0001222921035756292, "portabilidade": 0.0006689430540234831, "suporte_configuracao": 0.00020882831557446523, "suporte_chip_esim": 0.00018802714646363406, "conta_debito_automatico_digital": 0.000182970091879342, "cancelamento_linha": 0.000813514554836912, "seguranca_fraude": 0.08689529693562582, "recarga_nao_creditada": 0.0003531131846296243, "troca_numero": 0.00039036521710683646, "seguranca_perda_roubo": 0.8917411756344159, "sem_correspondencia": 0.016034558378605405}, "confidence": 0.8818994643284536, "input_tokens": 548, "latency_ms": 144.25194099999317} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 202, "length_bucket": "longo"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.013575729736936508, "suporte_chip_esim": 0.0019695715164024176, "seguranca_perda_roubo": 0.9708346510551409, "sem_correspondencia": 0.013620047691520146}, "confidence": 0.9611128680735215, "input_tokens": 369, "latency_ms": 84.79533499996705} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.0023805134938412343, "seguranca_perda_roubo": 0.9922131562173111, "seguranca_fraude": 0.0022400987669716423, "sem_correspondencia": 0.0031662315218760756}, "confidence": 0.9896175416230818, "input_tokens": 370, "latency_ms": 86.31358399998135} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_chip_esim": 0.030076631907045705, "seguranca_fraude": 0.8552694057523109, "internet_pacote_adicional": 0.012151518917771591, "sem_correspondencia": 0.10250244342287183}, "confidence": 0.8070258743364146, "input_tokens": 366, "latency_ms": 86.4442540000141} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 181, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.0007675806810878562, "conta_segunda_via": 0.00012151690667622236, "seguranca_fraude": 0.04413115610944308, "suporte_chip_esim": 0.0007233295821698153, "conta_debito_automatico_digital": 0.00013969953520977048, "roaming_pacote": 2.2517202062472987e-05, "suporte_configuracao": 4.3739828027661095e-05, "desconto_retencao": 4.142368909168028e-05, "recarga_saldo": 0.0001375061533293255, "vas_contratacao": 1.9552913633560657e-05, "conta_vencimento": 0.0001292116695498844, "cancelamento_linha": 0.003196127753171596, "seguranca_perda_roubo": 0.9475705635608674, "troca_numero": 0.00015922799433022199, "vas_consulta": 4.323020236840577e-05, "sem_correspondencia": 0.0027536162189810186}, "confidence": 0.9440752677982588, "input_tokens": 686, "latency_ms": 187.1251819999884} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_consulta": 0.005747450933976044, "portabilidade": 0.0012031736589457962, "seguranca_perda_roubo": 0.9794865323042848, "seguranca_fraude": 0.009295588225141102, "bonus_nao_recebido": 0.0006649177102633721, "suporte_chip_esim": 0.0002754585672729764, "recarga_saldo": 0.00010701390581743983, "plano_nova_linha": 8.268281811613833e-05, "recarga_realizar": 0.00018632167688294993, "desconto_retencao": 1.7040139397419317e-05, "roaming_duvida": 0.0002398924481049856, "sem_correspondencia": 0.0026939276117970336}, "confidence": 0.9776216716046737, "input_tokens": 582, "latency_ms": 164.32942099999082} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"reclamacao_atendimento": 0.004331142051547927, "atendimento_humano": 0.0006916803291533598, "suporte_chip_esim": 0.0008505140327459528, "seguranca_fraude": 0.15560193302829803, "fidelidade_pontos": 0.00040054871977930655, "marketplace_compra": 9.339750598281688e-05, "recarga_realizar": 0.0006561294163722299, "conta_pagamento_confirmacao": 0.00023614689759990132, "internet_problema_conexao": 0.0009779125092799826, "beneficios_consulta": 0.0011580295689031285, "seguranca_perda_roubo": 0.7908549052706918, "sem_correspondencia": 0.044147660669645546}, "confidence": 0.7718417148407547, "input_tokens": 590, "latency_ms": 153.43823900002462} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.003598452018645828, "plano_consulta": 0.0010096006648127613, "negociacao_divida": 0.0005638583214249946, "recarga_nao_creditada": 0.0010972800995053026, "roaming_duvida": 0.0005352619434375647, "conta_contestacao": 0.0016260218432722667, "seguranca_perda_roubo": 0.987775542211931, "marketplace_compra": 0.0003093943475282641, "seguranca_fraude": 0.001857503050237953, "conta_explicacao": 0.0001591943796473791, "vas_cancelamento": 7.998782804842257e-05, "fidelidade_resgate": 0.00011588388070357423, "plano_troca": 0.00012286229258583528, "internet_consumo": 0.00022049087104118902, "suporte_chip_esim": 8.976239010615608e-05, "sem_correspondencia": 0.0008389038570715381}, "confidence": 0.9869605783593933, "input_tokens": 699, "latency_ms": 222.46654900004614} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.014086443099905338, "vas_consulta": 0.001317853816378509, "fidelidade_pontos": 0.0007418843966784812, "suporte_chip_esim": 0.0005950697687544024, "recarga_realizar": 0.0004873762810098064, "vas_contratacao": 0.0005958000250080362, "seguranca_perda_roubo": 0.9800459243035428, "reclamacao_atendimento": 0.0001838008783502463, "negociacao_religacao": 0.0003901145083443006, "internet_pacote_adicional": 6.355066458805211e-05, "recarga_nao_creditada": 8.19767829857174e-05, "sem_correspondencia": 0.0014102054744543353}, "confidence": 0.9782319174220467, "input_tokens": 584, "latency_ms": 152.31819000001678} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 171, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"bonus_nao_recebido": 0.0018096709485332103, "suporte_configuracao": 0.000567644621594634, "roaming_pacote": 0.0004680507729478474, "cancelamento_linha": 0.0038264872583541336, "desconto_retencao": 0.000813250643853764, "internet_problema_conexao": 0.003350408455205369, "seguranca_perda_roubo": 0.9788043895190445, "vas_cancelamento": 0.00019905820395826283, "negociacao_religacao": 0.0007597434923950718, "fidelidade_resgate": 6.138769925995193e-05, "marketplace_compra": 0.0001043767012037952, "internet_pacote_adicional": 0.00012095790880514, "suporte_chip_esim": 6.942995072987803e-05, "seguranca_fraude": 0.008257774926006278, "atendimento_humano": 0.00022736521099915092, "sem_correspondencia": 0.0005600036871088411}, "confidence": 0.9773913488203141, "input_tokens": 694, "latency_ms": 184.4347719999746} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 175, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_religacao": 0.0025752770108136537, "conta_explicacao": 0.00036491613696689335, "beneficios_consulta": 0.0004002521882908066, "suporte_chip_esim": 0.00031770354973277164, "plano_nova_linha": 0.00036902017013428997, "cancelamento_linha": 0.000262925224888556, "suporte_sem_sinal": 0.002444100486752138, "seguranca_perda_roubo": 0.8593743683284293, "conta_contestacao": 0.0004918033467056265, "vas_cancelamento": 0.00023975393575755257, "seguranca_fraude": 0.12737068439780763, "sem_correspondencia": 0.005789195223720756}, "confidence": 0.8465902199946501, "input_tokens": 575, "latency_ms": 150.79117700003053} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5439632741721784, "seguranca_fraude": 0.4426640243755354, "suporte_chip_esim": 0.006168731705034233, "sem_correspondencia": 0.0072039697472521666}, "confidence": 0.391951032229571, "input_tokens": 365, "latency_ms": 84.96536300003754} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"atendimento_humano": 0.001445858672681877, "conta_debito_automatico_digital": 0.00027423985383597915, "internet_pacote_adicional": 0.0003317115934401469, "fidelidade_resgate": 0.00020362213174349365, "seguranca_fraude": 0.5287274805601334, "parceiros_ofertas": 0.0012873942793832501, "reclamacao_atendimento": 0.0003223803183213132, "roaming_cobranca": 8.324317987666245e-05, "suporte_chip_esim": 0.021246028921490002, "cancelamento_linha": 0.4363245917573555, "vas_consulta": 0.004429083045622911, "roaming_pacote": 0.00029347547859167835, "recarga_nao_creditada": 0.0001274584767557659, "beneficios_consulta": 0.0004144208869737922, "fidelidade_pontos": 0.00022915848327403874, "sem_correspondencia": 0.0042598523605200805}, "confidence": 0.49730931259747574, "input_tokens": 680, "latency_ms": 183.61780200001476} +{"id": "g0225-seguranca_fraude-informal_abreviado-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"fidelidade_resgate": 0.005271327544952453, "marketplace_compra": 0.0007772198408889472, "seguranca_perda_roubo": 0.06098491067228692, "roaming_cobranca": 0.005028333965539466, "conta_contestacao": 0.36415481105978087, "suporte_chip_esim": 0.0011854657613168942, "parceiros_ofertas": 0.00043214122292189235, "suporte_sem_sinal": 0.06249266020424564, "reclamacao_atendimento": 0.2853463818492193, "conta_explicacao": 0.017628057767240638, "vas_cancelamento": 0.0008999414369651628, "sem_correspondencia": 0.19579874867464192}, "confidence": 0.3063507029743064, "input_tokens": 573, "latency_ms": 149.86685700000635} +{"id": "g0225-seguranca_fraude-informal_abreviado-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.0016809796722455938, "seguranca_perda_roubo": 0.0010310730725032761, "seguranca_fraude": 0.9869762692960343, "internet_consumo": 0.0029155009672198594, "conta_pagamento_confirmacao": 0.000575363123495382, "conta_segunda_via": 0.0003689054919132396, "reclamacao_atendimento": 0.00039652510657334276, "sem_correspondencia": 0.0060553832700149576}, "confidence": 0.9851157363383249, "input_tokens": 465, "latency_ms": 113.89429999996992} +{"id": "g0225-seguranca_fraude-informal_abreviado-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"parceiros_ofertas": 0.001375358365686064, "vas_cancelamento": 0.0012848230786512494, "seguranca_perda_roubo": 0.03899872158443517, "conta_contestacao": 0.07977045502621219, "seguranca_fraude": 0.8718625075484682, "internet_pacote_adicional": 0.0003269505182566037, "internet_consumo": 0.00011883265570157582, "fidelidade_resgate": 4.245667837277407e-05, "marketplace_pedido": 0.00010952431475549053, "suporte_chip_esim": 1.6966231858233306e-05, "marketplace_compra": 4.10247210091759e-05, "sem_correspondencia": 0.006052379276593364}, "confidence": 0.8602136445983288, "input_tokens": 568, "latency_ms": 149.3962060000058} +{"id": "g0225-seguranca_fraude-informal_abreviado-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_consumo": 0.002249204912762811, "vas_contratacao": 0.0003134145930487533, "seguranca_perda_roubo": 0.001026604653477165, "conta_debito_automatico_digital": 0.002098929152915359, "roaming_duvida": 0.006284069665106602, "seguranca_fraude": 0.9701058714432303, "portabilidade": 0.0011419638130836, "conta_contestacao": 0.00010745122343042859, "plano_nova_linha": 0.00016557201584787033, "conta_pagamento_confirmacao": 1.3347108647453189e-05, "marketplace_pedido": 2.2800928544718818e-05, "recarga_nao_creditada": 2.281532805456155e-05, "recarga_realizar": 5.218861000522742e-05, "roaming_cobranca": 0.014053952468445497, "marketplace_compra": 2.6035703362358256e-05, "sem_correspondencia": 0.0023157783800372305}, "confidence": 0.9681129295394459, "input_tokens": 669, "latency_ms": 181.7370079999705} +{"id": "g0225-seguranca_fraude-informal_abreviado-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.03962060595744405, "conta_vencimento": 0.0007051317835242233, "troca_numero": 0.0005754730960770093, "beneficios_consulta": 0.0002085105165746953, "seguranca_fraude": 0.7754272457962814, "conta_contestacao": 0.18115061500028923, "fidelidade_resgate": 0.00028283748716806764, "recarga_saldo": 7.709763173340517e-05, "recarga_nao_creditada": 0.0007144670176235553, "portabilidade": 2.932942723438936e-05, "seguranca_perda_roubo": 2.6374051942998468e-05, "conta_debito_automatico_digital": 4.75419790692181e-05, "fidelidade_pontos": 4.294101504418595e-05, "negociacao_religacao": 1.8541586083694767e-05, "internet_consumo": 7.621504264570983e-05, "sem_correspondencia": 0.000997072611264277}, "confidence": 0.7604557288493666, "input_tokens": 649, "latency_ms": 177.1758840000075} +{"id": "g0225-seguranca_fraude-informal_abreviado-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.0023240447121320135, "seguranca_perda_roubo": 0.005931481818162697, "seguranca_fraude": 0.9839192580568936, "sem_correspondencia": 0.00782521541281176}, "confidence": 0.9785590107425248, "input_tokens": 344, "latency_ms": 84.499615000027} +{"id": "g0225-seguranca_fraude-informal_abreviado-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 107, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.0011427583064588431, "conta_vencimento": 0.0007609032775393819, "seguranca_fraude": 0.9844470080203855, "conta_contestacao": 0.00192205846209725, "roaming_cobranca": 0.002207876975205522, "seguranca_perda_roubo": 0.0002597348786928637, "bonus_nao_recebido": 0.00014768398789772086, "sem_correspondencia": 0.00911197609172285}, "confidence": 0.9822251520232977, "input_tokens": 442, "latency_ms": 105.90610199994899} +{"id": "g0225-seguranca_fraude-informal_abreviado-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.0027555257327487063, "seguranca_perda_roubo": 0.0029786169189361246, "seguranca_fraude": 0.9830316995769929, "sem_correspondencia": 0.011234157771322197}, "confidence": 0.9773755994359908, "input_tokens": 339, "latency_ms": 84.78375100003177} +{"id": "g0225-seguranca_fraude-informal_abreviado-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_problema_conexao": 0.0011719956993602723, "recarga_nao_creditada": 0.00021398452183955853, "suporte_configuracao": 0.0002528478961272902, "suporte_sem_sinal": 0.0005837029611136444, "seguranca_perda_roubo": 0.00951760949203649, "fidelidade_pontos": 0.00037124007900313466, "beneficios_consulta": 0.0003005258614009535, "conta_pagamento_confirmacao": 0.000164373959276855, "conta_contestacao": 0.0006084653700601652, "seguranca_fraude": 0.9840796802342405, "roaming_duvida": 0.00016146854595403486, "roaming_pacote": 9.16345830248751e-05, "plano_consulta": 8.978614100231682e-05, "atendimento_humano": 0.0023159728754479844, "parceiros_ofertas": 2.63429572944879e-05, "sem_correspondencia": 5.0368822817473745e-05}, "confidence": 0.9830183255831897, "input_tokens": 656, "latency_ms": 177.6851239999928} +{"id": "g0225-seguranca_fraude-informal_abreviado-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.0006036466150224327, "recarga_realizar": 0.0013130965400241696, "seguranca_perda_roubo": 0.002762700894466809, "seguranca_fraude": 0.9914360453505292, "fidelidade_resgate": 0.0005168768698071806, "conta_contestacao": 0.0002224777639904473, "internet_pacote_adicional": 7.060729907293947e-05, "sem_correspondencia": 0.0030745486670869463}, "confidence": 0.9902126232577474, "input_tokens": 447, "latency_ms": 105.86518400003797} +{"id": "g0225-seguranca_fraude-informal_abreviado-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 117, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.0009888509516845496, "roaming_pacote": 0.001108036815258302, "marketplace_compra": 0.0008578603917468745, "seguranca_perda_roubo": 0.00037943493936491436, "seguranca_fraude": 0.968620311873953, "conta_pagamento_confirmacao": 0.0015544299875159234, "suporte_chip_esim": 0.0002013515513078561, "sem_correspondencia": 0.02628972348916853}, "confidence": 0.9641374992845178, "input_tokens": 464, "latency_ms": 112.94069699999909} +{"id": "g0225-seguranca_fraude-informal_abreviado-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0011111397712863568, "conta_segunda_via": 0.000588278830309388, "seguranca_fraude": 0.9527181251346948, "plano_nova_linha": 0.000904930751856771, "negociacao_divida": 0.0015173133199591386, "conta_contestacao": 0.03773046823326746, "seguranca_perda_roubo": 0.00014655265043503126, "sem_correspondencia": 0.005283191308191003}, "confidence": 0.9459635715825083, "input_tokens": 451, "latency_ms": 112.48400099998435} +{"id": "g0227-seguranca_fraude-regionalismo-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 105, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.0004743251394703517, "cadastro_atualizacao": 0.00041977576638072873, "troca_numero": 0.0017298602584773825, "seguranca_fraude": 0.9942667143981473, "plano_consulta": 0.0003811807561340389, "suporte_chip_esim": 7.80839410309077e-05, "marketplace_compra": 6.657791958021827e-05, "roaming_pacote": 6.570105639246723e-05, "seguranca_perda_roubo": 0.002161355353985003, "bonus_nao_recebido": 2.633229061202372e-05, "conta_contestacao": 4.8195619073888414e-05, "sem_correspondencia": 0.000281897500715631}, "confidence": 0.9937455066161611, "input_tokens": 607, "latency_ms": 156.7120349999982} +{"id": "g0227-seguranca_fraude-regionalismo-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 201, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"marketplace_compra": 0.0015250734774893185, "vas_contratacao": 0.0002655384305150933, "conta_explicacao": 0.0031391771044823194, "conta_contestacao": 0.022267414189805997, "recarga_saldo": 0.00040066553192604247, "seguranca_perda_roubo": 0.00017612940792522975, "plano_troca": 0.0007634768738852517, "vas_consulta": 0.00018731863535924898, "internet_problema_conexao": 0.002043560781315623, "plano_consulta": 0.00194866220624663, "seguranca_fraude": 0.9628362358210307, "sem_correspondencia": 0.004446747540018503}, "confidence": 0.9594577118047609, "input_tokens": 587, "latency_ms": 153.50391800001262} +{"id": "g0227-seguranca_fraude-regionalismo-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.0019780515045166092, "conta_contestacao": 0.0009219538142179861, "seguranca_fraude": 0.992428651221979, "seguranca_perda_roubo": 0.0015581587955266244, "recarga_nao_creditada": 0.0003618851379395611, "recarga_realizar": 0.0001527163885490199, "internet_consumo": 8.647901370390553e-05, "sem_correspondencia": 0.0025121041235673285}, "confidence": 0.9913470299679762, "input_tokens": 454, "latency_ms": 112.21031899998479} +{"id": "g0227-seguranca_fraude-regionalismo-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 174, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.0010845170811082127, "conta_contestacao": 0.0005314762525831891, "seguranca_perda_roubo": 0.002505401322409542, "suporte_configuracao": 0.0003458563338963224, "conta_segunda_via": 0.00035702901865980696, "fidelidade_resgate": 0.0008407912712731546, "seguranca_fraude": 0.9920683054165755, "sem_correspondencia": 0.0022666233034942603}, "confidence": 0.9909352061903719, "input_tokens": 476, "latency_ms": 114.00064800000109} +{"id": "g0227-seguranca_fraude-regionalismo-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"reclamacao_atendimento": 0.0008997334163238827, "desconto_retencao": 0.00024233438763250948, "conta_contestacao": 0.0005280948493084444, "conta_debito_automatico_digital": 0.0003449390786208036, "suporte_chip_esim": 0.0004515316140105332, "seguranca_fraude": 0.9967526148797984, "seguranca_perda_roubo": 0.00012186279577719138, "sem_correspondencia": 0.0006588889785283862}, "confidence": 0.9962887027197695, "input_tokens": 492, "latency_ms": 114.79178399997636} +{"id": "g0227-seguranca_fraude-regionalismo-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 186, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.002321701746438024, "conta_contestacao": 0.011482646774411407, "seguranca_fraude": 0.9750939561433131, "sem_correspondencia": 0.011101695335837573}, "confidence": 0.9667919415244174, "input_tokens": 361, "latency_ms": 86.19717400000582} +{"id": "g0227-seguranca_fraude-regionalismo-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"beneficios_consulta": 0.0005337357793761405, "recarga_realizar": 0.00019853652339348206, "plano_troca": 0.0003639449393396074, "conta_contestacao": 0.00039021172650712487, "plano_consulta": 0.0004778494293291959, "seguranca_fraude": 0.9955493268316882, "roaming_duvida": 0.0002428598342668906, "suporte_configuracao": 0.00018458472047942314, "reclamacao_atendimento": 0.00012989758331164355, "negociacao_divida": 1.4768361166645893e-05, "plano_nova_linha": 8.05139906234761e-05, "seguranca_perda_roubo": 0.00046467965566164245, "internet_problema_conexao": 0.00027598629486503623, "marketplace_pedido": 1.5826711175377256e-05, "conta_explicacao": 3.6220206220897206e-05, "sem_correspondencia": 0.0010410574125952953}, "confidence": 0.995252615287134, "input_tokens": 704, "latency_ms": 185.1472629999762} +{"id": "g0227-seguranca_fraude-regionalismo-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 195, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9891712337999987, "conta_contestacao": 0.0036564653472024914, "seguranca_perda_roubo": 0.0047197663843039075, "sem_correspondencia": 0.002452534468494752}, "confidence": 0.9855616450666652, "input_tokens": 367, "latency_ms": 85.43557299998383} +{"id": "g0227-seguranca_fraude-regionalismo-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.0005307776110662842, "seguranca_fraude": 0.9967943086572076, "conta_contestacao": 0.0004979038013794337, "plano_consulta": 0.0005812680858479181, "vas_contratacao": 0.00013219850671050028, "suporte_configuracao": 0.00016141724386365883, "conta_segunda_via": 0.00012328027056867228, "conta_debito_automatico_digital": 8.103211794248311e-05, "internet_consumo": 7.694674279930204e-05, "conta_vencimento": 1.6817335255610198e-05, "seguranca_perda_roubo": 0.0008010292462006514, "suporte_chip_esim": 9.28445264655463e-05, "negociacao_divida": 1.5371057471888592e-05, "portabilidade": 1.4885358060972913e-05, "marketplace_compra": 1.5892295621940176e-05, "sem_correspondencia": 6.402714353761891e-05}, "confidence": 0.996580595901021, "input_tokens": 709, "latency_ms": 189.7143319999941} +{"id": "g0227-seguranca_fraude-regionalismo-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.004042206956691659, "seguranca_fraude": 0.9911356544619216, "conta_contestacao": 0.0027642932119231753, "sem_correspondencia": 0.002057845369463508}, "confidence": 0.9881808726158954, "input_tokens": 366, "latency_ms": 86.00172199999179} +{"id": "g0227-seguranca_fraude-regionalismo-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 187, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_sem_sinal": 0.0012680516054366657, "cancelamento_linha": 0.00020984229142688882, "seguranca_perda_roubo": 0.00041939350828644397, "recarga_saldo": 0.00023588725885972407, "plano_troca": 0.00035674718836034125, "troca_numero": 0.00019186901252731098, "suporte_chip_esim": 0.00022946375866717854, "plano_consulta": 0.00025099246365334446, "conta_contestacao": 0.0005747006373230127, "beneficios_consulta": 0.0018521202424752073, "seguranca_fraude": 0.9913672628014644, "sem_correspondencia": 0.003043669231519548}, "confidence": 0.9905824685106883, "input_tokens": 572, "latency_ms": 149.49254000003975} +{"id": "g0228-seguranca_fraude-emocional-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.0018785925476033777, "cancelamento_linha": 0.0003849632656603931, "conta_debito_automatico_digital": 0.0002824173424933359, "beneficios_consulta": 0.00034664326387969516, "vas_cancelamento": 0.00018264586660337128, "internet_consumo": 0.0003287616224454396, "reclamacao_atendimento": 0.002019919002289596, "desconto_retencao": 0.0003404888485352977, "conta_contestacao": 0.009029795306019753, "marketplace_pedido": 0.00027338442970917487, "seguranca_perda_roubo": 0.004041013253562206, "fidelidade_resgate": 0.00045262703467435956, "roaming_cobranca": 0.00020457317598774626, "recarga_realizar": 0.003709897638151311, "seguranca_fraude": 0.9730062150315223, "sem_correspondencia": 0.00351806237086271}, "confidence": 0.9712066293669571, "input_tokens": 692, "latency_ms": 183.80269299996144} +{"id": "g0228-seguranca_fraude-emocional-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao", "vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_consulta": 0.0018947627616549732, "seguranca_fraude": 0.6788824772914713, "seguranca_perda_roubo": 0.00081280372928669, "vas_cancelamento": 0.1341413470942205, "suporte_chip_esim": 0.007423805829499001, "troca_numero": 0.00031766729467370486, "recarga_nao_creditada": 0.0001280765200505653, "roaming_duvida": 0.00018133447896749588, "cadastro_atualizacao": 0.00017387452569086461, "conta_contestacao": 0.17441549830583986, "suporte_configuracao": 0.00025043232766538265, "sem_correspondencia": 0.0013779198409795026}, "confidence": 0.6496899752270597, "input_tokens": 566, "latency_ms": 148.69657899998856} +{"id": "g0228-seguranca_fraude-emocional-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.0011619345719027718, "desconto_retencao": 0.00044951422509166555, "seguranca_fraude": 0.993824598561171, "vas_contratacao": 0.0007461393369314598, "troca_numero": 0.0004907023961064893, "conta_contestacao": 0.00042775748376662975, "seguranca_perda_roubo": 0.00033184636068474597, "sem_correspondencia": 0.002567507064345174}, "confidence": 0.9929423983556243, "input_tokens": 434, "latency_ms": 104.34170899998207} +{"id": "g0228-seguranca_fraude-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_segunda_via": 0.004577361346510673, "conta_contestacao": 0.0016174941449486361, "negociacao_religacao": 0.0005049263598770287, "recarga_realizar": 0.0006977665698128211, "roaming_pacote": 0.0026399893996418558, "marketplace_pedido": 0.0008857846890279179, "seguranca_perda_roubo": 0.8836645638859099, "fidelidade_pontos": 0.0006740603504987051, "bonus_nao_recebido": 0.0009221368964201733, "parceiros_ofertas": 0.00028108369727065886, "plano_nova_linha": 0.0007882758725066033, "sem_correspondencia": 0.10274655678757497}, "confidence": 0.8730886151482656, "input_tokens": 551, "latency_ms": 145.2906829999847} +{"id": "g0228-seguranca_fraude-emocional-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9870074780696813, "seguranca_perda_roubo": 0.006449626562895611, "conta_contestacao": 0.0020976286873913984, "sem_correspondencia": 0.004445266680031719}, "confidence": 0.9826766374262417, "input_tokens": 342, "latency_ms": 82.98341800002618} +{"id": "g0228-seguranca_fraude-emocional-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9568963453481771, "seguranca_perda_roubo": 0.003073199730567049, "conta_pagamento_confirmacao": 0.002199243818734533, "roaming_cobranca": 0.0020943744982607894, "conta_contestacao": 0.027172684619390503, "internet_problema_conexao": 0.0010609259888844063, "fidelidade_resgate": 0.00017671849720041043, "sem_correspondencia": 0.007326507498785346}, "confidence": 0.9507386803979168, "input_tokens": 458, "latency_ms": 112.19473700003846} +{"id": "g0228-seguranca_fraude-emocional-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 128, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_segunda_via": 0.0015270582882904353, "conta_contestacao": 0.0009879566916833457, "seguranca_perda_roubo": 0.00147516469661988, "conta_debito_automatico_digital": 0.0010362152874746388, "recarga_realizar": 0.0008212399640813848, "suporte_configuracao": 0.0012295214152897463, "seguranca_fraude": 0.9903985373914577, "sem_correspondencia": 0.0025243062651029396}, "confidence": 0.9890268998759515, "input_tokens": 469, "latency_ms": 113.9722799999845} +{"id": "g0228-seguranca_fraude-emocional-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_cobranca": 0.0054670410492583775, "seguranca_perda_roubo": 0.04511563246162081, "vas_consulta": 0.008791485412029737, "suporte_configuracao": 0.002195424517206214, "portabilidade": 0.0034401367038195377, "internet_problema_conexao": 0.0017348051839924056, "vas_cancelamento": 0.0022808401457534936, "recarga_nao_creditada": 0.0003304306258013091, "negociacao_divida": 0.0009735343370711436, "seguranca_fraude": 0.84865293813462, "conta_contestacao": 0.0028163985215671405, "sem_correspondencia": 0.07820133290725978}, "confidence": 0.8348941143286762, "input_tokens": 544, "latency_ms": 144.24256300003435} +{"id": "g0228-seguranca_fraude-emocional-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"seguranca_perda_roubo": 0.003979095981600087, "marketplace_compra": 0.0014982054717339263, "seguranca_fraude": 0.21100631753416818, "atendimento_humano": 0.0039839980359471444, "portabilidade": 0.0026243844832653765, "internet_problema_conexao": 0.0006370175962556635, "fidelidade_pontos": 0.00048490151656689666, "conta_vencimento": 0.0002972775055514009, "conta_contestacao": 0.7558300665843932, "roaming_pacote": 0.0009147949964720065, "beneficios_consulta": 0.000951223586042666, "sem_correspondencia": 0.017792716708003586}, "confidence": 0.7336327999102469, "input_tokens": 533, "latency_ms": 145.51010000002407} +{"id": "g0228-seguranca_fraude-emocional-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.001051927580975157, "conta_explicacao": 0.0003052543721146948, "atendimento_humano": 0.0004691670183608565, "vas_cancelamento": 0.00016284067843493053, "internet_consumo": 0.0004045433037864516, "suporte_configuracao": 0.00038803280846894843, "cancelamento_linha": 0.00040106490213857605, "conta_contestacao": 0.00021838547736316845, "roaming_pacote": 0.00042923389840337746, "seguranca_fraude": 0.9952602395742352, "plano_consulta": 0.000390342519663003, "seguranca_perda_roubo": 0.00014964078341723035, "recarga_saldo": 7.428420369889451e-05, "negociacao_religacao": 0.00015535165610224298, "marketplace_compra": 2.0392535963258736e-05, "sem_correspondencia": 0.00011929868687401965}, "confidence": 0.9949442555458506, "input_tokens": 664, "latency_ms": 180.84924700002603} +{"id": "g0228-seguranca_fraude-emocional-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.001634333919125672, "seguranca_perda_roubo": 0.0049500007196093465, "seguranca_fraude": 0.9844777408747419, "sem_correspondencia": 0.008937924486522997}, "confidence": 0.9793036544996562, "input_tokens": 333, "latency_ms": 78.79636000001256} +{"id": "g0228-seguranca_fraude-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_contestacao": 0.05982425480374711, "parceiros_ofertas": 0.02023516223133373, "seguranca_perda_roubo": 0.5019900255522735, "sem_correspondencia": 0.4179505574126458}, "confidence": 0.33598670073636444, "input_tokens": 317, "latency_ms": 78.14760799999476} +{"id": "g0233-roaming_pacote-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9507613666301301, "parceiros_ofertas": 0.002096083982830981, "conta_pagamento_confirmacao": 0.0029150436414112383, "marketplace_compra": 0.0008741757935969613, "roaming_cobranca": 0.035335403446273284, "internet_consumo": 0.00044886697054944156, "conta_vencimento": 0.0003723627029746201, "cadastro_atualizacao": 0.0004727836661844273, "vas_contratacao": 0.00046413645750437616, "cancelamento_linha": 1.56707164964298e-05, "conta_explicacao": 4.535168453039442e-05, "recarga_realizar": 5.4750502918044716e-05, "suporte_sem_sinal": 3.479529803102333e-05, "vas_consulta": 4.792422869854199e-05, "internet_pacote_adicional": 4.3005812928659175e-05, "sem_correspondencia": 0.0060182784649413885}, "confidence": 0.9474787910721391, "input_tokens": 625, "latency_ms": 170.96354399996017} +{"id": "g0233-roaming_pacote-erros_digitacao-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.01608643074347588, "roaming_pacote": 0.7529049472071073, "roaming_duvida": 0.1754500130646068, "sem_correspondencia": 0.0555586089848099}, "confidence": 0.6705399296094767, "input_tokens": 309, "latency_ms": 76.69350299994449} +{"id": "g0233-roaming_pacote-erros_digitacao-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 0.007537973272820165, "roaming_duvida": 0.7866635941413777, "roaming_pacote": 0.13355281479129424, "roaming_cobranca": 0.01513432430298176, "conta_explicacao": 0.0017171242482515736, "vas_contratacao": 0.00028571477223085924, "internet_pacote_adicional": 0.0004447050075956981, "sem_correspondencia": 0.0546637494634482}, "confidence": 0.7561869647330031, "input_tokens": 418, "latency_ms": 103.91153599999825} +{"id": "g0233-roaming_pacote-erros_digitacao-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"internet_pacote_adicional": 0.009498900690232421, "roaming_pacote": 0.36212119019838773, "roaming_duvida": 0.5680342060512561, "sem_correspondencia": 0.060345703060123886}, "confidence": 0.4240456080683413, "input_tokens": 307, "latency_ms": 77.81007900001669} +{"id": "g0233-roaming_pacote-erros_digitacao-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"bonus_nao_recebido": 0.0024890504694881554, "atendimento_humano": 0.0008551677777849158, "internet_pacote_adicional": 0.0023164630237222975, "troca_numero": 0.00037059730446442965, "negociacao_religacao": 0.0005385996792667195, "conta_segunda_via": 0.00026835164749594304, "roaming_duvida": 0.20726442776591458, "roaming_cobranca": 0.0016402013201170253, "suporte_chip_esim": 0.003525446897405398, "roaming_pacote": 0.7609732457650474, "plano_troca": 0.00034249096132869534, "sem_correspondencia": 0.019415957387964415}, "confidence": 0.7392435408345972, "input_tokens": 536, "latency_ms": 143.5949329999744} +{"id": "g0233-roaming_pacote-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.8190049052467793, "roaming_cobranca": 0.0773739732953235, "internet_pacote_adicional": 0.020228533375721332, "sem_correspondencia": 0.08339258808217595}, "confidence": 0.7586732069957057, "input_tokens": 308, "latency_ms": 75.91252299999951} +{"id": "g0233-roaming_pacote-erros_digitacao-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"bonus_nao_recebido": 0.002082724381237671, "vas_consulta": 0.00037281411397797236, "internet_pacote_adicional": 0.05184366843592499, "recarga_saldo": 0.00036772998729116534, "conta_vencimento": 0.0015073053870319655, "roaming_pacote": 0.8857304225842698, "suporte_chip_esim": 0.0021196877468726253, "beneficios_consulta": 0.00023876081235746572, "roaming_duvida": 0.03807100990527348, "negociacao_divida": 7.885466454705076e-05, "roaming_cobranca": 0.0003155080116255426, "sem_correspondencia": 0.017271513969590233}, "confidence": 0.8753422791828401, "input_tokens": 534, "latency_ms": 143.3187679999719} +{"id": "g0233-roaming_pacote-erros_digitacao-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"roaming_pacote": 0.8937848540810318, "internet_pacote_adicional": 0.01042543333287361, "roaming_duvida": 0.07317179276185574, "sem_correspondencia": 0.02261791982423888}, "confidence": 0.8583798054413755, "input_tokens": 308, "latency_ms": 76.40293600002224} +{"id": "g0233-roaming_pacote-erros_digitacao-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.001863601311653494, "fidelidade_pontos": 0.00030687755107326, "bonus_nao_recebido": 0.000517854659641184, "seguranca_perda_roubo": 0.0004255046434327399, "vas_contratacao": 0.0009875868323240126, "conta_segunda_via": 0.0003121849734611861, "roaming_cobranca": 0.047641970831647104, "suporte_sem_sinal": 0.0003974135876871328, "roaming_pacote": 0.38127146166381315, "marketplace_pedido": 0.0003128167842574563, "internet_pacote_adicional": 0.00015106345708614332, "suporte_chip_esim": 0.0011393242933231088, "conta_debito_automatico_digital": 0.0003123854052135907, "roaming_duvida": 0.5589045184057195, "portabilidade": 0.0009407671870173434, "sem_correspondencia": 0.00451466841264972}, "confidence": 0.5294981529661007, "input_tokens": 666, "latency_ms": 180.00898099995766} +{"id": "g0233-roaming_pacote-erros_digitacao-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"troca_numero": 0.007439927445301602, "roaming_cobranca": 0.010231369209351795, "negociacao_religacao": 0.004751646155034322, "conta_contestacao": 0.015053495211267615, "roaming_duvida": 0.14479283746275753, "internet_consumo": 0.04965309153307614, "internet_pacote_adicional": 0.4056959208862672, "roaming_pacote": 0.14266390428095405, "vas_consulta": 0.002799071351654738, "recarga_nao_creditada": 0.00048028474164463333, "bonus_nao_recebido": 0.00025265987122676984, "marketplace_compra": 0.00011439607052612359, "portabilidade": 0.001207800788289704, "internet_problema_conexao": 0.0008449251696283819, "cancelamento_linha": 0.0001668687071009205, "sem_correspondencia": 0.2138518011159183}, "confidence": 0.36607564894535183, "input_tokens": 613, "latency_ms": 165.97281700001076} +{"id": "g0233-roaming_pacote-erros_digitacao-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "plano_troca", "probabilities": {"marketplace_pedido": 0.0020498850152738325, "beneficios_consulta": 0.0003118640067036722, "seguranca_fraude": 0.00017383258019628193, "vas_contratacao": 0.00271976574135066, "vas_consulta": 0.0006666630069508639, "bonus_nao_recebido": 0.00010418616569673374, "cadastro_atualizacao": 0.00027585335074810683, "internet_pacote_adicional": 0.00020892759662713374, "roaming_cobranca": 0.1584966857741321, "cancelamento_linha": 0.0014660265813041338, "conta_segunda_via": 0.00028348839142304917, "roaming_duvida": 0.22162508773216202, "vas_cancelamento": 0.0001844444350748076, "internet_problema_conexao": 0.0006693944916234894, "plano_troca": 0.5073123165934317, "sem_correspondencia": 0.10345157853730141}, "confidence": 0.4744664710329938, "input_tokens": 665, "latency_ms": 179.951501000005} +{"id": "g0233-roaming_pacote-erros_digitacao-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.00428934615170774, "roaming_pacote": 0.9766401945183908, "roaming_duvida": 0.0062850144053189245, "sem_correspondencia": 0.012785444924582558}, "confidence": 0.9688535926911875, "input_tokens": 307, "latency_ms": 77.02874099999235} +{"id": "g0234-roaming_pacote-regionalismo-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"reclamacao_atendimento": 0.0012504855321691477, "roaming_cobranca": 0.000448614980281674, "troca_numero": 0.0011888769206898828, "plano_consulta": 0.0014595828003696682, "cancelamento_linha": 0.0008561424026668669, "conta_segunda_via": 0.0005494313035138709, "fidelidade_resgate": 0.001120758562785985, "roaming_pacote": 0.9819272163793, "internet_consumo": 0.0010030699906610051, "negociacao_religacao": 0.00013695874161911032, "suporte_sem_sinal": 0.00020556570031954284, "roaming_duvida": 0.009498547248887356, "fidelidade_pontos": 0.0001592316828360033, "internet_pacote_adicional": 1.841244679875344e-05, "vas_contratacao": 2.268271305106175e-05, "sem_correspondencia": 0.00015442259405009338}, "confidence": 0.9807223641379199, "input_tokens": 640, "latency_ms": 171.61986399997886} +{"id": "g0234-roaming_pacote-regionalismo-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.002156985732977971, "roaming_cobranca": 0.0012461830631177884, "vas_consulta": 0.0009645146648449223, "conta_explicacao": 0.0009237511006759698, "suporte_chip_esim": 0.0010242032570839195, "desconto_retencao": 0.0010606429385954226, "roaming_pacote": 0.9699950529990503, "roaming_duvida": 0.004248201509596636, "bonus_nao_recebido": 0.0014059110878867798, "negociacao_divida": 0.00019878674236069332, "parceiros_ofertas": 0.00011569336363182798, "portabilidade": 0.00011328903807414974, "internet_pacote_adicional": 0.0014151700408322977, "marketplace_compra": 0.005273368634848769, "vas_cancelamento": 0.00017589825878113028, "sem_correspondencia": 0.009682347567641383}, "confidence": 0.9679947231989868, "input_tokens": 652, "latency_ms": 177.8835520000257} +{"id": "g0234-roaming_pacote-regionalismo-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.06349593031525719, "conta_pagamento_confirmacao": 0.007054635489187588, "roaming_pacote": 0.9173074683912029, "roaming_cobranca": 0.0054279773948193765, "seguranca_perda_roubo": 0.0006388088249813973, "atendimento_humano": 0.00013090129229338283, "internet_pacote_adicional": 0.00035954267377334915, "sem_correspondencia": 0.005584735618484711}, "confidence": 0.9054942495899464, "input_tokens": 423, "latency_ms": 103.14303800004154} +{"id": "g0234-roaming_pacote-regionalismo-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"recarga_nao_creditada": 0.0028673831398944734, "roaming_duvida": 0.9527042334490146, "roaming_pacote": 0.032601967210900216, "internet_pacote_adicional": 0.0026696469749889267, "bonus_nao_recebido": 0.0007119648962201511, "roaming_cobranca": 0.003492744623553733, "plano_troca": 0.00015485692199438008, "sem_correspondencia": 0.004797202783433437}, "confidence": 0.9459476953703027, "input_tokens": 423, "latency_ms": 108.48524599998655} +{"id": "g0234-roaming_pacote-regionalismo-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.006053140609258556, "suporte_chip_esim": 0.0020821388509376483, "roaming_cobranca": 0.001657565891014636, "vas_cancelamento": 0.0005327401170929016, "negociacao_religacao": 0.0005259189933635921, "roaming_pacote": 0.981835648036836, "internet_pacote_adicional": 0.0014722085015007433, "sem_correspondencia": 0.005840638999995924}, "confidence": 0.9792407406135271, "input_tokens": 434, "latency_ms": 105.08487700002433} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.001408121638774202, "internet_pacote_adicional": 0.0004246370165858081, "marketplace_pedido": 0.0013585144888572259, "suporte_sem_sinal": 0.0006472663114980498, "portabilidade": 0.00034273398656228273, "roaming_duvida": 0.9904756012685595, "roaming_cobranca": 0.0011007824823893687, "sem_correspondencia": 0.0042423428067735885}, "confidence": 0.9891149728783536, "input_tokens": 425, "latency_ms": 104.35280000001512} +{"id": "g0234-roaming_pacote-regionalismo-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0014169480814914602, "roaming_duvida": 0.004389678441381195, "conta_pagamento_confirmacao": 0.0026154872266468195, "roaming_pacote": 0.9876433094349693, "roaming_cobranca": 0.000950180519644179, "marketplace_compra": 0.00012032393487560776, "conta_vencimento": 0.00015407199608651035, "conta_segunda_via": 5.119944817671269e-05, "vas_contratacao": 5.394136376109295e-05, "atendimento_humano": 0.00015558783395751424, "cadastro_atualizacao": 5.573735625809075e-05, "sem_correspondencia": 0.0023935343627515546}, "confidence": 0.9865199739290573, "input_tokens": 538, "latency_ms": 144.46212799998648} +{"id": "g0234-roaming_pacote-regionalismo-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.07667227322052952, "internet_pacote_adicional": 0.0224301185362899, "roaming_pacote": 0.8765882273553524, "sem_correspondencia": 0.024309380887828226}, "confidence": 0.8354509698071363, "input_tokens": 316, "latency_ms": 77.80873099994778} +{"id": "g0234-roaming_pacote-regionalismo-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_debito_automatico_digital": 0.0008255517911211898, "desconto_retencao": 0.0007117559887807619, "roaming_cobranca": 0.0028501766228135324, "roaming_duvida": 0.041596496322802094, "internet_pacote_adicional": 0.0009707355539036904, "beneficios_consulta": 0.00020212474223673584, "plano_consulta": 0.002710700817809179, "roaming_pacote": 0.9439664302617286, "recarga_saldo": 0.0008706851050158334, "seguranca_perda_roubo": 9.975963054510223e-05, "bonus_nao_recebido": 0.00013282187488500738, "sem_correspondencia": 0.005062761288358158}, "confidence": 0.9388724693764317, "input_tokens": 545, "latency_ms": 144.16935899998862} +{"id": "g0234-roaming_pacote-regionalismo-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.001243970519544004, "roaming_duvida": 0.3935745861036265, "troca_numero": 0.0017047719994447532, "bonus_nao_recebido": 0.0006420919029584402, "internet_pacote_adicional": 0.0007890186409936275, "roaming_pacote": 0.586331308014615, "roaming_cobranca": 0.00034781624473124225, "sem_correspondencia": 0.015366436574086583}, "confidence": 0.5272357805881313, "input_tokens": 413, "latency_ms": 103.86180799997646} +{"id": "g0234-roaming_pacote-regionalismo-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"plano_consulta": 0.0018579239462997567, "roaming_pacote": 0.9915372192780434, "internet_pacote_adicional": 0.0036217275742609417, "conta_pagamento_confirmacao": 0.0009205669931877217, "roaming_cobranca": 0.0004860790708626637, "roaming_duvida": 0.0010316869119341371, "suporte_sem_sinal": 0.0001012333536660278, "sem_correspondencia": 0.0004435628717453495}, "confidence": 0.9903282506034782, "input_tokens": 427, "latency_ms": 104.5993750000207} +{"id": "g0234-roaming_pacote-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.12919166896797427, "roaming_cobranca": 0.011750410138058696, "internet_pacote_adicional": 0.7422939328707922, "sem_correspondencia": 0.1167639880231749}, "confidence": 0.6563919104943894, "input_tokens": 318, "latency_ms": 78.08327199995801} +{"id": "g0236-roaming_pacote-longo_contexto-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida", "suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 303, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0011661474983290247, "internet_problema_conexao": 0.0003997521032305035, "seguranca_fraude": 0.0006614265601709489, "marketplace_pedido": 0.0007032440617494808, "roaming_duvida": 0.06150420582653649, "roaming_pacote": 0.9302400253929551, "roaming_cobranca": 0.0001759260715840538, "sem_correspondencia": 0.005149272485444373}, "confidence": 0.9202743147348059, "input_tokens": 491, "latency_ms": 114.98779400000103} +{"id": "g0236-roaming_pacote-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 257, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.05179678106055934, "roaming_duvida": 0.7122494441390471, "internet_pacote_adicional": 0.12501120682445216, "sem_correspondencia": 0.11094256797594153}, "confidence": 0.616332592185396, "input_tokens": 362, "latency_ms": 85.8857329999978} +{"id": "g0236-roaming_pacote-longo_contexto-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0008936941179791574, "roaming_cobranca": 0.0005259524287539082, "suporte_configuracao": 0.0009835249299083564, "roaming_pacote": 0.9919680156581546, "suporte_sem_sinal": 0.0006958497295505079, "fidelidade_resgate": 0.00010156481458164087, "vas_cancelamento": 0.00013362620333763858, "negociacao_religacao": 3.590825056960477e-05, "roaming_duvida": 0.0038535690186218613, "desconto_retencao": 6.342720989415063e-05, "marketplace_compra": 3.787852374904575e-05, "sem_correspondencia": 0.0007069891148994888}, "confidence": 0.9912378352634413, "input_tokens": 589, "latency_ms": 153.09509200000093} +{"id": "g0236-roaming_pacote-longo_contexto-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 238, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0007845747664113155, "bonus_nao_recebido": 0.00033946697108999235, "internet_problema_conexao": 0.0014601260705680097, "roaming_cobranca": 0.0003151246025164042, "roaming_pacote": 0.9944093969307876, "roaming_duvida": 0.0013489677630850081, "desconto_retencao": 0.00010476326341935888, "sem_correspondencia": 0.0012375796321224286}, "confidence": 0.9936107393494715, "input_tokens": 469, "latency_ms": 114.07737700000098} +{"id": "g0236-roaming_pacote-longo_contexto-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_cobranca": 0.0009672724331710009, "roaming_pacote": 0.8717716596402161, "beneficios_consulta": 0.0014137210858756034, "troca_numero": 0.0005621324267134716, "portabilidade": 0.0004627848609433238, "vas_cancelamento": 0.0002255048294188186, "conta_contestacao": 0.00047145409544141015, "marketplace_compra": 0.00011415066547275483, "internet_pacote_adicional": 0.017749453537714767, "suporte_configuracao": 0.00020919252110526896, "roaming_duvida": 0.10351106474232907, "conta_pagamento_confirmacao": 0.00030540466398001437, "atendimento_humano": 1.8142879595255566e-05, "suporte_chip_esim": 4.93847626981709e-05, "plano_nova_linha": 0.00021219319435397097, "sem_correspondencia": 0.001956483660971173}, "confidence": 0.86322310361623, "input_tokens": 671, "latency_ms": 181.6111730000216} +{"id": "g0236-roaming_pacote-longo_contexto-05-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"suporte_configuracao": 0.002430243336668386, "vas_contratacao": 0.000749574527467892, "suporte_sem_sinal": 0.0011316451375008637, "roaming_duvida": 0.07737127663961664, "reclamacao_atendimento": 0.001346965636589356, "internet_consumo": 0.002011230338919126, "roaming_pacote": 0.9084742348694204, "plano_nova_linha": 0.000892676814626619, "roaming_cobranca": 0.0019447138435708556, "internet_pacote_adicional": 0.0006140405559700153, "conta_segunda_via": 0.00040591176448827846, "sem_correspondencia": 0.0026274865351616473}, "confidence": 0.9001537107666404, "input_tokens": 576, "latency_ms": 151.07652500000768} +{"id": "g0236-roaming_pacote-longo_contexto-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 241, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.031215891417287173, "roaming_pacote": 0.9438524421593387, "internet_pacote_adicional": 0.008356624208734087, "sem_correspondencia": 0.01657504221464002}, "confidence": 0.9251365895457847, "input_tokens": 356, "latency_ms": 84.09553800004232} +{"id": "g0236-roaming_pacote-longo_contexto-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 228, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.0062466980391779146, "conta_segunda_via": 0.0006555604567477471, "fidelidade_resgate": 0.0020062684229533497, "bonus_nao_recebido": 0.00044841485496876913, "plano_consulta": 0.00047916315062123495, "atendimento_humano": 0.00022076414917962972, "roaming_cobranca": 0.00026923718119264517, "roaming_pacote": 0.988125029583923, "recarga_realizar": 0.0005282545061802059, "conta_explicacao": 0.0001033010804689079, "internet_pacote_adicional": 0.0004492670985030414, "sem_correspondencia": 0.00046804147608360314}, "confidence": 0.987045486818825, "input_tokens": 578, "latency_ms": 152.0869169999628} +{"id": "g0236-roaming_pacote-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 202, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.8926342109322754, "internet_pacote_adicional": 0.06370935728170883, "marketplace_pedido": 0.010767694896441736, "internet_problema_conexao": 0.005885129544857252, "vas_contratacao": 0.004528049804942155, "roaming_cobranca": 0.020134264198275954, "negociacao_divida": 0.0012926428395267724, "conta_vencimento": 0.0001023812652064199, "atendimento_humano": 0.0002620665332189549, "seguranca_perda_roubo": 2.1432851497363468e-05, "beneficios_consulta": 7.509062293234068e-05, "sem_correspondencia": 0.0005876792291171026}, "confidence": 0.8828736846533911, "input_tokens": 560, "latency_ms": 147.13722099997995} +{"id": "g0236-roaming_pacote-longo_contexto-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 201, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"portabilidade": 0.0022673151743707706, "bonus_nao_recebido": 0.0006326825178778173, "plano_nova_linha": 0.02071083183454815, "roaming_duvida": 0.19615053696340515, "roaming_pacote": 0.7577543964465635, "seguranca_perda_roubo": 0.0001514155500713065, "suporte_sem_sinal": 0.0003726287818806706, "recarga_realizar": 9.750647551419628e-05, "recarga_saldo": 0.0007556019898634741, "internet_pacote_adicional": 0.0043733913312869405, "roaming_cobranca": 0.0014549900646653382, "fidelidade_pontos": 0.00013856468918428555, "suporte_configuracao": 0.01424206569001228, "fidelidade_resgate": 0.0001320396619709872, "cancelamento_linha": 8.370434153842689e-05, "sem_correspondencia": 0.0006823284872467777}, "confidence": 0.7416046895430011, "input_tokens": 669, "latency_ms": 180.20197500004542} +{"id": "g0236-roaming_pacote-longo_contexto-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"suporte_sem_sinal": 0.0010224141147177268, "internet_pacote_adicional": 0.0007662970408558283, "roaming_cobranca": 0.0016954929642829628, "roaming_pacote": 0.9454478231287112, "recarga_saldo": 0.0015594473988700787, "fidelidade_resgate": 0.00016140064407251263, "desconto_retencao": 0.00016877114724035266, "internet_problema_conexao": 6.535557419830385e-05, "parceiros_ofertas": 0.00015403982968212844, "vas_consulta": 6.810580455902932e-05, "conta_explicacao": 7.100697184970419e-05, "atendimento_humano": 6.609942098570176e-05, "beneficios_consulta": 7.552153542904898e-05, "roaming_duvida": 0.047200447658467926, "seguranca_fraude": 0.0006727666761863866, "sem_correspondencia": 0.0008050100898911944}, "confidence": 0.9418110113372914, "input_tokens": 668, "latency_ms": 181.3061130000051} +{"id": "g0236-roaming_pacote-longo_contexto-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.0029503536052030268, "roaming_cobranca": 0.0021669906017767844, "marketplace_pedido": 0.002265723413859052, "roaming_pacote": 0.9836527095486054, "recarga_nao_creditada": 0.0008048828464016909, "suporte_chip_esim": 8.265688650004899e-05, "internet_pacote_adicional": 0.0004399524276605483, "sem_correspondencia": 0.007636730669993504}, "confidence": 0.9813173823412631, "input_tokens": 459, "latency_ms": 112.15868399995088} +{"id": "g0240-roaming_duvida-erros_digitacao-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"seguranca_fraude": 0.000576464027316524, "recarga_realizar": 0.00016079847684762841, "bonus_nao_recebido": 0.00015251122785072242, "beneficios_consulta": 0.00015126016987857007, "conta_contestacao": 0.00013530675533336028, "roaming_cobranca": 0.0002632103574312014, "portabilidade": 0.00026118495302896306, "cadastro_atualizacao": 0.00013415754246399816, "suporte_configuracao": 0.000921173275872322, "vas_contratacao": 0.00013631102908318764, "internet_pacote_adicional": 0.00037247970552576487, "roaming_duvida": 0.9949106403412288, "suporte_chip_esim": 0.0003347482177660014, "conta_pagamento_confirmacao": 0.00010808169796274185, "roaming_pacote": 0.0001536889194101483, "sem_correspondencia": 0.0012279833030001542}, "confidence": 0.9945713496973106, "input_tokens": 667, "latency_ms": 180.75218799998538} +{"id": "g0240-roaming_duvida-erros_digitacao-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.0019344693766570385, "roaming_cobranca": 0.0009452248174898917, "atendimento_humano": 0.000753085959888766, "portabilidade": 0.0005532372057951708, "roaming_duvida": 0.9875281593973689, "reclamacao_atendimento": 0.001050780769324009, "internet_consumo": 0.00016203632597842568, "sem_correspondencia": 0.0070730061474978696}, "confidence": 0.9857464678827074, "input_tokens": 419, "latency_ms": 104.14902999997366} +{"id": "g0240-roaming_duvida-erros_digitacao-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cadastro_atualizacao": 0.0014595315981214317, "vas_contratacao": 0.00025074638425451215, "negociacao_religacao": 0.00026601016668797046, "suporte_chip_esim": 0.0002899466950234708, "beneficios_consulta": 0.00023381161923115832, "recarga_saldo": 0.0005825070739725863, "roaming_duvida": 0.9917750754997785, "internet_pacote_adicional": 0.00020487018592774608, "desconto_retencao": 0.0005281145159937752, "marketplace_compra": 8.410076867646715e-05, "roaming_pacote": 0.002002248891703079, "roaming_cobranca": 0.0015091586894457989, "vas_cancelamento": 0.00011835488969232328, "conta_contestacao": 0.0001397410425402829, "plano_nova_linha": 0.00011911139512527177, "sem_correspondencia": 0.00043667058382556537}, "confidence": 0.9912267471997638, "input_tokens": 655, "latency_ms": 178.19434500000852} +{"id": "g0240-roaming_duvida-erros_digitacao-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0012818341141023692, "suporte_sem_sinal": 0.0005745929647480185, "cadastro_atualizacao": 0.000653320584962162, "roaming_duvida": 0.9930803995275062, "vas_consulta": 0.00099045142413342, "recarga_saldo": 5.9072092532066536e-05, "suporte_configuracao": 6.439405455343037e-05, "roaming_pacote": 0.00043664937970914114, "suporte_chip_esim": 6.025246790892489e-05, "internet_pacote_adicional": 1.1724288826565363e-05, "negociacao_divida": 2.2535646966415825e-05, "sem_correspondencia": 0.0027647734540513363}, "confidence": 0.9924513449390975, "input_tokens": 546, "latency_ms": 144.49910299998692} +{"id": "g0240-roaming_duvida-erros_digitacao-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.0012646319250667797, "internet_pacote_adicional": 0.0007277471378274965, "conta_contestacao": 0.0006265850249490278, "internet_problema_conexao": 0.0008276970703178847, "roaming_cobranca": 0.0024683749221222294, "atendimento_humano": 0.0006373114392122304, "roaming_duvida": 0.9883650834792467, "roaming_pacote": 0.001801056626314862, "internet_consumo": 0.0009418407873824218, "cancelamento_linha": 0.0001345709075052036, "recarga_realizar": 0.00013385771134929005, "plano_troca": 0.00015085045539941998, "cadastro_atualizacao": 0.00014101349954523832, "desconto_retencao": 0.00017174087225729033, "negociacao_divida": 0.00019172677618940902, "sem_correspondencia": 0.0014159113653144518}, "confidence": 0.9875894223778634, "input_tokens": 628, "latency_ms": 171.11829799995348} +{"id": "g0240-roaming_duvida-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_contestacao": 0.0029162851537326436, "recarga_realizar": 0.0012071048402578762, "desconto_retencao": 0.001953108401975706, "plano_consulta": 0.0018956407173835472, "atendimento_humano": 0.0007911179267006311, "roaming_pacote": 0.8750287231689792, "fidelidade_pontos": 0.00483987803476821, "plano_troca": 0.000730737378777059, "suporte_sem_sinal": 0.0010878951063140886, "fidelidade_resgate": 0.00023577987609794336, "roaming_cobranca": 0.04873783081371912, "sem_correspondencia": 0.06057589858129406}, "confidence": 0.8636676980025227, "input_tokens": 523, "latency_ms": 142.05335100001548} +{"id": "g0240-roaming_duvida-erros_digitacao-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.01968929167936426, "internet_problema_conexao": 0.0010013198376734175, "suporte_chip_esim": 0.0006934167308813531, "internet_pacote_adicional": 0.000639109496167478, "roaming_pacote": 0.004036739357908582, "conta_explicacao": 0.0009339399588903289, "roaming_duvida": 0.9697432081303607, "suporte_sem_sinal": 0.0003848228304431253, "marketplace_compra": 0.00047514654532394574, "plano_nova_linha": 0.00010220486618708256, "beneficios_consulta": 7.684721472283834e-05, "sem_correspondencia": 0.0022239533520767634}, "confidence": 0.9669925906876663, "input_tokens": 540, "latency_ms": 144.44699599999922} +{"id": "g0240-roaming_duvida-erros_digitacao-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.0022040337717801747, "recarga_saldo": 0.00025446803441637057, "desconto_retencao": 0.0003327306106580254, "internet_consumo": 0.00025380178183924905, "roaming_cobranca": 0.020055424833430358, "roaming_pacote": 0.0026219992378770747, "conta_segunda_via": 0.0007711505406363901, "internet_problema_conexao": 0.00012219935458656137, "reclamacao_atendimento": 0.0004291481097106309, "suporte_sem_sinal": 0.0003313676789175745, "roaming_duvida": 0.9665211414750808, "sem_correspondencia": 0.0061025345710667925}, "confidence": 0.963477608881906, "input_tokens": 544, "latency_ms": 143.61814100004722} +{"id": "g0240-roaming_duvida-erros_digitacao-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.0006535714501780195, "negociacao_divida": 0.0003775766005924655, "conta_explicacao": 0.0005746319051551068, "roaming_duvida": 0.9950285155782365, "marketplace_compra": 0.0006592731415011834, "plano_troca": 0.00010360487811967937, "suporte_configuracao": 0.0002152088941099138, "portabilidade": 8.187141302783255e-05, "roaming_cobranca": 0.0008073001168713514, "suporte_sem_sinal": 0.00010534596867430024, "roaming_pacote": 0.0011509589655734002, "conta_debito_automatico_digital": 6.340968843908493e-05, "vas_consulta": 3.8533273143498866e-05, "beneficios_consulta": 3.0635913641806634e-05, "internet_consumo": 2.2101813827341425e-05, "sem_correspondencia": 8.746039890851402e-05}, "confidence": 0.9946970832834524, "input_tokens": 652, "latency_ms": 177.94825600003605} +{"id": "g0240-roaming_duvida-erros_digitacao-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.0010269764225130725, "conta_pagamento_confirmacao": 0.0005027675715908021, "desconto_retencao": 0.0006777000668679321, "roaming_duvida": 0.9599465169309093, "roaming_cobranca": 0.0011245624042900278, "plano_troca": 9.634792937309674e-05, "plano_consulta": 0.0005709340741757161, "vas_contratacao": 5.243039100076788e-05, "roaming_pacote": 0.022149682416610996, "seguranca_perda_roubo": 3.81676825390554e-05, "internet_problema_conexao": 0.00013829108650402258, "sem_correspondencia": 0.013675623023625258}, "confidence": 0.9563052911973556, "input_tokens": 537, "latency_ms": 143.976734999967} +{"id": "g0240-roaming_duvida-erros_digitacao-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.03587296897632543, "marketplace_compra": 0.0011313736418900923, "plano_consulta": 0.0395922094673702, "recarga_nao_creditada": 0.0008384034650640017, "roaming_duvida": 0.9012950197260766, "internet_problema_conexao": 0.00039040319040358363, "roaming_cobranca": 0.00013863035956828985, "sem_correspondencia": 0.02074099117330174}, "confidence": 0.8871943082583732, "input_tokens": 419, "latency_ms": 103.50015500000609} +{"id": "g0240-roaming_duvida-erros_digitacao-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.00616477940943369, "roaming_duvida": 0.9573387018915516, "roaming_pacote": 0.014076830608545967, "sem_correspondencia": 0.022419688090468744}, "confidence": 0.9431182691887354, "input_tokens": 307, "latency_ms": 78.31982900000867} +{"id": "g0241-roaming_duvida-regionalismo-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.00045472275455661556, "conta_explicacao": 0.0011606642875714112, "fidelidade_resgate": 0.0009133036821099698, "roaming_cobranca": 0.008995696657251794, "reclamacao_atendimento": 0.00034739444890109056, "roaming_duvida": 0.9838193796637613, "conta_contestacao": 0.0008186211847209644, "plano_nova_linha": 0.00013272708694534623, "marketplace_pedido": 6.971105300896448e-05, "conta_segunda_via": 1.506650002550623e-05, "roaming_pacote": 6.940610584492354e-05, "sem_correspondencia": 0.0032033065753020577}, "confidence": 0.982348414178649, "input_tokens": 576, "latency_ms": 150.13109300002725} +{"id": "g0241-roaming_duvida-regionalismo-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.0004909009851673258, "internet_problema_conexao": 0.00046111174231783155, "reclamacao_atendimento": 0.0006612400254050198, "conta_debito_automatico_digital": 0.000542523490696074, "marketplace_pedido": 0.0003109466263126826, "vas_cancelamento": 0.00018078727314319514, "roaming_cobranca": 0.004663912732063615, "roaming_duvida": 0.9909392609491726, "roaming_pacote": 0.00046509584413978694, "conta_contestacao": 0.00017385910018676817, "negociacao_divida": 0.0003436004713384419, "sem_correspondencia": 0.0007667607600567412}, "confidence": 0.9901155573990976, "input_tokens": 562, "latency_ms": 148.80948900002977} +{"id": "g0241-roaming_duvida-regionalismo-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 0.0016397265118265813, "cancelamento_linha": 0.0002778178398009866, "negociacao_divida": 0.0002711191140696361, "plano_nova_linha": 0.0006098275323640789, "conta_explicacao": 0.00126994833850951, "beneficios_consulta": 0.0013300126023690787, "roaming_duvida": 0.9535370990304679, "conta_vencimento": 0.0006991467067308855, "portabilidade": 0.002247692912803455, "roaming_pacote": 0.03298432529530839, "roaming_cobranca": 0.0043617981746973305, "vas_cancelamento": 0.00017715380131046713, "parceiros_ofertas": 5.408417243476175e-05, "troca_numero": 0.00011518661412269883, "suporte_chip_esim": 9.28250946474182e-05, "sem_correspondencia": 0.00033223625853694274}, "confidence": 0.9504395722991654, "input_tokens": 625, "latency_ms": 171.1550449999777} +{"id": "g0241-roaming_duvida-regionalismo-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9263182362904423, "roaming_pacote": 0.033307395621539705, "roaming_cobranca": 0.014270755618283882, "sem_correspondencia": 0.026103612469734222}, "confidence": 0.9017576483872564, "input_tokens": 335, "latency_ms": 78.83674999999357} +{"id": "g0241-roaming_duvida-regionalismo-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.016906132845332447, "roaming_duvida": 0.957335032195186, "roaming_cobranca": 0.007971506729512792, "sem_correspondencia": 0.017787328229968653}, "confidence": 0.9431133762602483, "input_tokens": 325, "latency_ms": 78.56259199996884} +{"id": "g0241-roaming_duvida-regionalismo-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.007027117233994837, "roaming_duvida": 0.9755693610731349, "roaming_pacote": 0.007135658126761502, "sem_correspondencia": 0.010267863566108775}, "confidence": 0.9674258147641798, "input_tokens": 325, "latency_ms": 81.85394399998813} +{"id": "g0241-roaming_duvida-regionalismo-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9748375316217158, "vas_consulta": 0.005162194208434802, "cadastro_atualizacao": 0.0027995161866193664, "roaming_cobranca": 0.008092622815156844, "negociacao_divida": 0.0022863622195369204, "internet_consumo": 0.00040647696688113626, "roaming_pacote": 0.004294421630917194, "conta_contestacao": 0.00015600031199661065, "beneficios_consulta": 0.00012610564021918984, "troca_numero": 3.68877512920403e-05, "parceiros_ofertas": 6.0512148845742615e-05, "sem_correspondencia": 0.0017413684983844351}, "confidence": 0.9725500344964175, "input_tokens": 518, "latency_ms": 136.60356599996248} +{"id": "g0241-roaming_duvida-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_debito_automatico_digital": 0.0016667689564778788, "roaming_pacote": 0.9170400133226191, "bonus_nao_recebido": 0.0014254903775662762, "seguranca_fraude": 0.0006198470023145059, "suporte_configuracao": 0.00037674420999259117, "parceiros_ofertas": 0.0006726322533143302, "roaming_cobranca": 0.05721729730586602, "sem_correspondencia": 0.020981206571849265}, "confidence": 0.905188586654422, "input_tokens": 458, "latency_ms": 111.61129399999936} +{"id": "g0241-roaming_duvida-regionalismo-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.005243178622425442, "roaming_duvida": 0.9781243263499307, "roaming_pacote": 0.007609433776286247, "sem_correspondencia": 0.00902306125135763}, "confidence": 0.970832435133241, "input_tokens": 319, "latency_ms": 78.81057299999839} +{"id": "g0241-roaming_duvida-regionalismo-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_consulta": 0.0007795606411368257, "seguranca_fraude": 6.451299993144583e-05, "recarga_nao_creditada": 0.00034631562522286576, "vas_cancelamento": 0.00013948782026008017, "conta_explicacao": 0.010632435841655121, "roaming_duvida": 0.9132773550713131, "roaming_pacote": 0.0006876463118016965, "cadastro_atualizacao": 0.00016433158492578886, "recarga_realizar": 0.00023739130289508653, "negociacao_religacao": 5.736487895533552e-05, "roaming_cobranca": 0.06571129678602243, "sem_correspondencia": 0.007902301135880118}, "confidence": 0.9053934782596141, "input_tokens": 549, "latency_ms": 144.95592700001225} +{"id": "g0241-roaming_duvida-regionalismo-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 0.0022004701277018005, "recarga_nao_creditada": 0.00041748425911628613, "roaming_cobranca": 0.05731945116550671, "cancelamento_linha": 0.0003969324036374939, "internet_pacote_adicional": 0.0007694427246454826, "portabilidade": 0.00022274406497755449, "parceiros_ofertas": 0.0003066621187026838, "recarga_realizar": 0.00019098880770474684, "roaming_pacote": 0.012469324346676358, "marketplace_compra": 0.0006372920980078857, "roaming_duvida": 0.9208744028577777, "vas_cancelamento": 0.0006685445463468598, "internet_problema_conexao": 0.00010428112261028892, "conta_segunda_via": 0.00018769993624465062, "fidelidade_resgate": 0.00010711927808835585, "sem_correspondencia": 0.0031271601422551564}, "confidence": 0.9155993630482961, "input_tokens": 651, "latency_ms": 177.25491799996007} +{"id": "g0241-roaming_duvida-regionalismo-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9621500215544597, "roaming_cobranca": 0.007482833026334088, "roaming_pacote": 0.01198254452096096, "sem_correspondencia": 0.018384600898245212}, "confidence": 0.949533362072613, "input_tokens": 331, "latency_ms": 79.11208599995234} +{"id": "g0242-roaming_duvida-emocional-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 0.0010589203024083484, "cancelamento_linha": 0.000154456334924803, "conta_explicacao": 0.00038128910900718234, "roaming_pacote": 0.02376458534215353, "plano_consulta": 0.0013126885258601042, "plano_nova_linha": 0.0010712686764608721, "roaming_cobranca": 0.00021424126518694968, "seguranca_fraude": 0.00021948924351876482, "roaming_duvida": 0.9702381569263169, "internet_problema_conexao": 0.0007349455828779332, "internet_consumo": 0.0001078654401386055, "fidelidade_resgate": 0.00013167401653834673, "vas_contratacao": 4.635369527626578e-05, "marketplace_pedido": 8.128626334325221e-05, "recarga_nao_creditada": 3.7153363111225564e-05, "sem_correspondencia": 0.00044562591287693426}, "confidence": 0.9682540340547378, "input_tokens": 643, "latency_ms": 177.2488120000162} +{"id": "g0242-roaming_duvida-emocional-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_problema_conexao": 0.005980024723052505, "suporte_sem_sinal": 0.0011781477491272423, "recarga_nao_creditada": 0.0005356608737787926, "cancelamento_linha": 0.0007356590566973951, "roaming_pacote": 0.1355257661118408, "roaming_cobranca": 0.005989650564680126, "roaming_duvida": 0.8439203027810095, "sem_correspondencia": 0.006134788139813534}, "confidence": 0.8216232031782968, "input_tokens": 420, "latency_ms": 103.72809199998301} +{"id": "g0242-roaming_duvida-emocional-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9305707289394596, "vas_contratacao": 0.003412240148536301, "conta_segunda_via": 0.0008944307513591291, "roaming_pacote": 0.060238854261539694, "parceiros_ofertas": 0.0011296521996255714, "roaming_cobranca": 0.0007798142832534626, "reclamacao_atendimento": 6.526721012698059e-05, "sem_correspondencia": 0.0029090122060992955}, "confidence": 0.9206522616450966, "input_tokens": 437, "latency_ms": 105.5418259999783} +{"id": "g0242-roaming_duvida-emocional-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 92, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.940308602015059, "roaming_pacote": 0.029471992369878255, "roaming_cobranca": 0.004086221945600152, "sem_correspondencia": 0.02613318366946249}, "confidence": 0.9204114693534122, "input_tokens": 317, "latency_ms": 78.78844300000765} +{"id": "g0242-roaming_duvida-emocional-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.8435604089609551, "roaming_pacote": 0.05241169573172004, "internet_problema_conexao": 0.007124985885434275, "roaming_cobranca": 0.09401332093716856, "plano_nova_linha": 0.0017216743005082137, "cadastro_atualizacao": 0.00023086670510590865, "desconto_retencao": 0.000365283312301788, "sem_correspondencia": 0.0005717641668061017}, "confidence": 0.8212118959553775, "input_tokens": 419, "latency_ms": 106.30587399998603} +{"id": "g0242-roaming_duvida-emocional-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_pontos": 0.00041945123347306764, "cadastro_atualizacao": 0.0001667825386767888, "internet_problema_conexao": 0.0002994368391808392, "plano_nova_linha": 0.00015873242115565546, "suporte_chip_esim": 0.0002911106275228107, "internet_consumo": 0.00029259748302131936, "marketplace_compra": 0.0003293641995077486, "atendimento_humano": 9.579278408113553e-05, "roaming_cobranca": 0.003371134457816642, "roaming_duvida": 0.992558883188559, "bonus_nao_recebido": 0.0001023945957489715, "vas_contratacao": 5.3425127391250215e-05, "plano_troca": 6.292683525701003e-05, "marketplace_pedido": 0.0011346805302497205, "roaming_pacote": 8.297142707906362e-05, "sem_correspondencia": 0.00058031571127911}, "confidence": 0.9920628087344632, "input_tokens": 663, "latency_ms": 182.26605099999915} +{"id": "g0242-roaming_duvida-emocional-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 0.0011809781439490014, "conta_segunda_via": 0.000299805884335848, "suporte_chip_esim": 0.0008420842743240712, "roaming_pacote": 0.19579943506540004, "roaming_duvida": 0.7923037768950294, "conta_debito_automatico_digital": 0.0029784976779821393, "roaming_cobranca": 8.994322239811889e-05, "sem_correspondencia": 0.006505478836581242}, "confidence": 0.7626328878800338, "input_tokens": 462, "latency_ms": 113.35861099996691} +{"id": "g0242-roaming_duvida-emocional-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.0408625699060763, "roaming_cobranca": 0.00996933541420045, "roaming_duvida": 0.9101982172416353, "sem_correspondencia": 0.03896987743808799}, "confidence": 0.8802642896555137, "input_tokens": 314, "latency_ms": 78.85052199998199} +{"id": "g0242-roaming_duvida-emocional-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_problema_conexao": 0.0017455396412331323, "reclamacao_atendimento": 0.0002812970012034296, "cancelamento_linha": 0.0002365027016422877, "suporte_sem_sinal": 0.000298298721037237, "roaming_cobranca": 0.0045092888433931845, "conta_contestacao": 0.001775158001332771, "roaming_pacote": 0.004266634711185269, "recarga_saldo": 0.00033420172318351585, "parceiros_ofertas": 0.00024748376700993804, "roaming_duvida": 0.9847556397066346, "plano_consulta": 0.0005721523894657262, "recarga_realizar": 0.00016143902359661155, "vas_consulta": 8.336013288159677e-05, "conta_debito_automatico_digital": 0.0003594287065432779, "conta_segunda_via": 3.9755451229950616e-05, "sem_correspondencia": 0.000333819478427559}, "confidence": 0.9837393490204103, "input_tokens": 644, "latency_ms": 176.84366400004592} +{"id": "g0242-roaming_duvida-emocional-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.004019079347258541, "suporte_chip_esim": 0.0001484332646893976, "roaming_cobranca": 0.0005508142246409931, "conta_pagamento_confirmacao": 0.0004336178521880563, "cancelamento_linha": 0.00011723038746104281, "atendimento_humano": 7.037832333765022e-05, "conta_explicacao": 0.0002153488302143756, "suporte_sem_sinal": 6.104180477551782e-05, "plano_nova_linha": 0.0002439716993115448, "marketplace_pedido": 4.115416964850532e-05, "recarga_nao_creditada": 0.00032283046374560797, "roaming_duvida": 0.9927040989102041, "vas_contratacao": 0.00018421307479276526, "marketplace_compra": 8.608766814824153e-05, "suporte_configuracao": 4.0619973829942086e-05, "sem_correspondencia": 0.0007610800057537305}, "confidence": 0.9922177055042176, "input_tokens": 655, "latency_ms": 178.43948600000203} +{"id": "g0242-roaming_duvida-emocional-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.004968252163660128, "atendimento_humano": 0.0014356494343613793, "roaming_pacote": 0.047903840913529235, "internet_pacote_adicional": 0.002579185759466125, "negociacao_religacao": 0.0011839608024471885, "recarga_realizar": 0.00040592096858150525, "internet_consumo": 0.0005522141294746481, "suporte_sem_sinal": 0.00550699264050949, "roaming_duvida": 0.9094546446696781, "roaming_cobranca": 0.00620567081128642, "conta_debito_automatico_digital": 0.0007271355335685289, "sem_correspondencia": 0.019076532173437265}, "confidence": 0.9012232487305579, "input_tokens": 522, "latency_ms": 142.2395920000099} +{"id": "g0242-roaming_duvida-emocional-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.004022619796426644, "roaming_pacote": 0.002974759426720866, "roaming_duvida": 0.9711947792443487, "sem_correspondencia": 0.021807841532503817}, "confidence": 0.9615930389924648, "input_tokens": 314, "latency_ms": 77.20454399998289} +{"id": "g0245-roaming_cobranca-curto_neutro-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.004789609309728708, "bonus_nao_recebido": 0.00032667140720204894, "negociacao_religacao": 0.002266565281895575, "recarga_realizar": 0.0010071865194383814, "marketplace_compra": 0.0003468545831171998, "roaming_duvida": 0.000832138658153009, "suporte_configuracao": 0.0003323049998873883, "roaming_cobranca": 0.9558949167557754, "recarga_nao_creditada": 0.0018962901213253533, "conta_contestacao": 0.02926250976466052, "suporte_chip_esim": 0.0004211964969167018, "sem_correspondencia": 0.002623756101899668}, "confidence": 0.9518853637335735, "input_tokens": 540, "latency_ms": 144.22442300002558} +{"id": "g0245-roaming_cobranca-curto_neutro-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.004174127681008576, "vas_contratacao": 0.0008590525558751572, "roaming_duvida": 0.9418957308303061, "recarga_saldo": 0.003014581987519274, "cancelamento_linha": 0.0004661449944086809, "internet_consumo": 0.0006592831148109125, "beneficios_consulta": 0.00034871701090799506, "seguranca_fraude": 6.905337700734385e-05, "portabilidade": 0.0004901806348153543, "roaming_pacote": 0.016985340383055436, "conta_contestacao": 0.0018078808663147203, "marketplace_pedido": 3.593021361224916e-05, "marketplace_compra": 5.906177966243458e-05, "suporte_sem_sinal": 0.00013553430772778765, "roaming_cobranca": 0.015410486277408346, "sem_correspondencia": 0.013588893985559668}, "confidence": 0.9380221128856603, "input_tokens": 632, "latency_ms": 178.498143000013} +{"id": "g0245-roaming_cobranca-curto_neutro-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.08161699607438921, "roaming_pacote": 0.0034887760153910156, "vas_contratacao": 0.000534316958184732, "roaming_duvida": 0.0013959356421727107, "parceiros_ofertas": 0.0006786981365775714, "conta_debito_automatico_digital": 0.0012050122410551067, "roaming_cobranca": 0.9079287923577142, "internet_problema_conexao": 0.00018121284318333618, "recarga_realizar": 0.00037293936767166696, "negociacao_religacao": 4.6838565591152656e-05, "suporte_sem_sinal": 5.912694183499811e-05, "sem_correspondencia": 0.002491354856234255}, "confidence": 0.8995586825720518, "input_tokens": 519, "latency_ms": 138.85418300003494} +{"id": "g0245-roaming_cobranca-curto_neutro-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.0013273873329189, "parceiros_ofertas": 0.0001765466691950851, "cancelamento_linha": 0.0005081628161255219, "roaming_pacote": 0.00037259907690955673, "negociacao_divida": 0.015708168212409012, "roaming_cobranca": 0.9241147562404721, "conta_contestacao": 0.05627752806379018, "sem_correspondencia": 0.0015148515881796677}, "confidence": 0.913274007131968, "input_tokens": 401, "latency_ms": 105.9231490000343} +{"id": "g0245-roaming_cobranca-curto_neutro-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_religacao": 0.0015170363988478862, "internet_pacote_adicional": 0.0001783386747924928, "conta_contestacao": 0.11972511040976087, "portabilidade": 0.0004612423414919181, "marketplace_pedido": 0.000551759005144787, "roaming_cobranca": 0.8692287254084119, "seguranca_fraude": 0.0035630746600936237, "roaming_pacote": 0.00011294264622981413, "roaming_duvida": 6.817483600089715e-05, "atendimento_humano": 4.368610341956258e-05, "parceiros_ofertas": 7.128320538909804e-05, "sem_correspondencia": 0.004478626310417215}, "confidence": 0.8573404277182675, "input_tokens": 515, "latency_ms": 136.5898210000296} +{"id": "g0245-roaming_cobranca-curto_neutro-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.002137313154457991, "conta_contestacao": 0.22093062355081508, "conta_segunda_via": 0.0032852570742952065, "conta_vencimento": 0.0009797971711783143, "roaming_cobranca": 0.7694541196786426, "roaming_duvida": 0.0005810941418846688, "plano_nova_linha": 8.033240104340064e-05, "sem_correspondencia": 0.0025514628276825167}, "confidence": 0.736518993918449, "input_tokens": 416, "latency_ms": 106.77366099997698} +{"id": "g0245-roaming_cobranca-curto_neutro-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.8855345811932773, "roaming_pacote": 0.009742922266042503, "conta_contestacao": 0.07493942045290992, "sem_correspondencia": 0.029783076087770345}, "confidence": 0.8473794415910364, "input_tokens": 305, "latency_ms": 78.12318700001697} +{"id": "g0245-roaming_cobranca-curto_neutro-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"fidelidade_pontos": 0.0028433923164372364, "plano_nova_linha": 0.0012037751773634608, "roaming_cobranca": 0.958844249267268, "conta_contestacao": 0.02895108335590918, "atendimento_humano": 0.0023342256686958943, "portabilidade": 0.0001814753675807853, "internet_consumo": 0.00020841960619973434, "vas_consulta": 9.23770395776285e-05, "conta_pagamento_confirmacao": 0.0002670595090957537, "recarga_nao_creditada": 4.01608858851363e-05, "recarga_saldo": 0.00025844409992853814, "marketplace_compra": 4.785616042965351e-05, "roaming_duvida": 0.0037661159089807275, "roaming_pacote": 8.182294732082892e-05, "bonus_nao_recebido": 8.393988994191432e-05, "sem_correspondencia": 0.0007956027993854679}, "confidence": 0.9561005325517528, "input_tokens": 629, "latency_ms": 172.55350499999622} +{"id": "g0245-roaming_cobranca-curto_neutro-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 0.004045700934270738, "suporte_chip_esim": 0.0005762160609087141, "roaming_pacote": 0.0008603958695541632, "plano_troca": 0.0007713862787471251, "roaming_cobranca": 0.9765624826196334, "conta_contestacao": 0.01560608532511549, "roaming_duvida": 0.00014978326050071612, "sem_correspondencia": 0.0014279496512696003}, "confidence": 0.9732142658510099, "input_tokens": 423, "latency_ms": 120.38631000001487} +{"id": "g0245-roaming_cobranca-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"cadastro_atualizacao": 0.006027928474842688, "roaming_duvida": 0.0011528000411588242, "internet_consumo": 0.005456129637351595, "roaming_pacote": 0.005201553129066796, "suporte_chip_esim": 0.0014047548880218317, "conta_contestacao": 0.902944338260761, "conta_debito_automatico_digital": 0.0007286340760642618, "sem_correspondencia": 0.07708386149273293}, "confidence": 0.8890792437265841, "input_tokens": 431, "latency_ms": 105.59598800000458} +{"id": "g0245-roaming_cobranca-curto_neutro-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"internet_consumo": 0.006842128015476753, "conta_contestacao": 0.9005913605048924, "plano_consulta": 0.0027275399382224834, "atendimento_humano": 0.0014257376853748032, "troca_numero": 0.0009655325814127641, "roaming_duvida": 0.02220321559864516, "suporte_configuracao": 0.0026465876356818684, "reclamacao_atendimento": 0.00017044572262535967, "conta_pagamento_confirmacao": 0.0005711593870971711, "conta_explicacao": 0.05488450872441125, "plano_troca": 7.799585889847586e-05, "seguranca_perda_roubo": 3.9684939538855856e-05, "marketplace_compra": 1.8483992048929674e-05, "portabilidade": 6.28483571525185e-05, "roaming_pacote": 0.00014710178564526923, "sem_correspondencia": 0.006625669272876027}, "confidence": 0.893964117871885, "input_tokens": 630, "latency_ms": 173.39438400000518} +{"id": "g0245-roaming_cobranca-curto_neutro-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"reclamacao_atendimento": 0.0010855529979896645, "conta_pagamento_confirmacao": 0.00019437174605899994, "recarga_realizar": 0.00018293628617194698, "bonus_nao_recebido": 0.0001797195678436582, "roaming_pacote": 0.0034200082954000755, "vas_consulta": 0.0015753168677742789, "roaming_cobranca": 0.767756161008542, "roaming_duvida": 0.00035312236008283116, "internet_consumo": 0.0011110720172907767, "vas_contratacao": 8.36100464786246e-05, "conta_segunda_via": 0.0006476865138326848, "conta_contestacao": 0.22085504559479885, "marketplace_pedido": 0.00010610211937880523, "suporte_configuracao": 0.00010472018203348979, "marketplace_compra": 6.903939801814645e-05, "sem_correspondencia": 0.0022755349983052385}, "confidence": 0.7522732384091113, "input_tokens": 663, "latency_ms": 179.5597909999742} +{"id": "g0249-roaming_cobranca-emocional-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"recarga_saldo": 0.0008581565401496575, "fidelidade_resgate": 0.00014998013536489542, "desconto_retencao": 0.0001992274196194213, "plano_troca": 0.00018504079707483306, "roaming_pacote": 0.002477819175668064, "conta_contestacao": 0.29153493022877347, "conta_debito_automatico_digital": 0.000795180298260499, "roaming_duvida": 0.0016322273375136522, "internet_problema_conexao": 0.0005579127436216749, "internet_consumo": 0.0006194725145545963, "roaming_cobranca": 0.69297327997399, "sem_correspondencia": 0.008016772835409315}, "confidence": 0.6650617599716253, "input_tokens": 552, "latency_ms": 147.59155699999837} +{"id": "g0249-roaming_cobranca-emocional-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.42609984649577, "roaming_cobranca": 0.5644000138669728, "desconto_retencao": 0.0030945220112517345, "roaming_pacote": 0.0017315822357928986, "seguranca_fraude": 0.0015762153966787647, "roaming_duvida": 0.0002101939129755798, "conta_debito_automatico_digital": 0.0003893526849179052, "sem_correspondencia": 0.0024982733956403864}, "confidence": 0.5021714444193973, "input_tokens": 452, "latency_ms": 113.62807099999372} +{"id": "g0249-roaming_cobranca-emocional-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_divida": 0.0019858348536916145, "bonus_nao_recebido": 0.00048434168550952783, "cadastro_atualizacao": 0.00021925528103195063, "roaming_duvida": 0.027750188236791744, "conta_segunda_via": 0.00033336828299235883, "internet_pacote_adicional": 0.0011329193311635677, "roaming_cobranca": 0.9214849123858757, "vas_cancelamento": 0.00028184070242133176, "roaming_pacote": 0.0019101694597074474, "conta_contestacao": 0.0407370315077027, "internet_problema_conexao": 0.0025870570393616583, "vas_contratacao": 0.0003236503941522389, "conta_explicacao": 0.00025559379735092224, "conta_vencimento": 0.00015743388628496166, "seguranca_fraude": 8.257623287096137e-05, "sem_correspondencia": 0.00027382692309110997}, "confidence": 0.916250573211601, "input_tokens": 684, "latency_ms": 184.92181300001675} +{"id": "g0249-roaming_cobranca-emocional-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.0037242094501897683, "conta_contestacao": 0.20841683801309377, "roaming_cobranca": 0.7666873066415043, "sem_correspondencia": 0.021171645895212237}, "confidence": 0.6889164088553391, "input_tokens": 335, "latency_ms": 80.28140800001893} +{"id": "g0249-roaming_cobranca-emocional-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.053194366345217285, "roaming_pacote": 0.0018032674832934728, "roaming_cobranca": 0.9354255813852871, "sem_correspondencia": 0.009576784786202183}, "confidence": 0.9139007751803825, "input_tokens": 326, "latency_ms": 78.90655599999263} +{"id": "g0249-roaming_cobranca-emocional-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.005685871127483347, "roaming_duvida": 0.019358038383468074, "parceiros_ofertas": 0.002503695129320834, "roaming_cobranca": 0.9166792382134943, "conta_contestacao": 0.03658285691279693, "suporte_configuracao": 0.00019197045051223938, "conta_explicacao": 0.017511219219660434, "sem_correspondencia": 0.0014871105632638126}, "confidence": 0.9047762722439933, "input_tokens": 440, "latency_ms": 106.83863200000587} +{"id": "g0249-roaming_cobranca-emocional-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.0016761609746409765, "conta_contestacao": 0.3519855380890022, "roaming_cobranca": 0.6224628575314687, "sem_correspondencia": 0.023875443404888227}, "confidence": 0.49661714337529156, "input_tokens": 324, "latency_ms": 79.64105700000346} +{"id": "g0249-roaming_cobranca-emocional-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.1462997643645482, "recarga_saldo": 0.0002913451711949844, "portabilidade": 0.000398158216801897, "suporte_sem_sinal": 0.0002529028405465122, "bonus_nao_recebido": 0.00033628194153283256, "roaming_cobranca": 0.8494654043791323, "roaming_pacote": 9.574999217490607e-05, "fidelidade_pontos": 7.237072367782238e-05, "roaming_duvida": 6.514983511501022e-05, "conta_vencimento": 5.951511976509551e-06, "beneficios_consulta": 3.4685195626822376e-05, "sem_correspondencia": 0.0026822358276724174}, "confidence": 0.8357804411408712, "input_tokens": 543, "latency_ms": 144.4308259999616} +{"id": "g0249-roaming_cobranca-emocional-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.0013486178426875565, "cadastro_atualizacao": 9.990242346309328e-05, "roaming_pacote": 0.0004644842134533319, "vas_cancelamento": 0.0002856859636244415, "conta_vencimento": 0.0003896958723162845, "roaming_duvida": 0.00027129295776011727, "internet_pacote_adicional": 0.0002377081934643293, "plano_consulta": 0.0004702808672228661, "roaming_cobranca": 0.3018811185374042, "suporte_sem_sinal": 0.0006861565269893797, "conta_contestacao": 0.6838040851984307, "sem_correspondencia": 0.010060971403183629}, "confidence": 0.6550590020346516, "input_tokens": 551, "latency_ms": 145.33939000000373} +{"id": "g0249-roaming_cobranca-emocional-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.0037255321918123656, "conta_contestacao": 0.1784498164877046, "roaming_cobranca": 0.797679581700465, "sem_correspondencia": 0.020145069620017948}, "confidence": 0.7302394422672865, "input_tokens": 327, "latency_ms": 78.39021199998797} +{"id": "g0249-roaming_cobranca-emocional-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.0011143784780824559, "conta_contestacao": 0.11056816065842402, "roaming_cobranca": 0.8757516513764119, "sem_correspondencia": 0.012565809487081695}, "confidence": 0.8343355351685492, "input_tokens": 329, "latency_ms": 79.43606399999226} +{"id": "g0249-roaming_cobranca-emocional-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.36806561748048183, "roaming_pacote": 0.002424477109944239, "roaming_cobranca": 0.6168606883240609, "sem_correspondencia": 0.012649217085513012}, "confidence": 0.48914758443208123, "input_tokens": 325, "latency_ms": 78.81708000002163} +{"id": "g0250-roaming_cobranca-longo_contexto-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 101, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"marketplace_compra": 0.00098313449394106, "roaming_duvida": 0.00012384119485472943, "suporte_sem_sinal": 0.00012108495305725031, "plano_consulta": 0.0001163121880097507, "conta_explicacao": 0.003755120983407291, "roaming_cobranca": 0.8491841592460398, "desconto_retencao": 0.00017482654859904425, "parceiros_ofertas": 0.00024695157894857574, "suporte_chip_esim": 0.0006181015240442299, "conta_contestacao": 0.1435598072800823, "roaming_pacote": 6.871207649056563e-05, "sem_correspondencia": 0.0010479479325252448}, "confidence": 0.8354736282684073, "input_tokens": 591, "latency_ms": 153.3672130000241} +{"id": "g0250-roaming_cobranca-longo_contexto-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 100, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.36695993233657326, "roaming_cobranca": 0.6222766364068916, "roaming_pacote": 0.004720738865698123, "sem_correspondencia": 0.00604269239083709}, "confidence": 0.4963688485425221, "input_tokens": 360, "latency_ms": 85.12736399995902} +{"id": "g0250-roaming_cobranca-longo_contexto-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.0012517327684470343, "plano_troca": 0.0003208361920615679, "reclamacao_atendimento": 0.0002007672657791744, "recarga_nao_creditada": 0.0003098945881563525, "conta_contestacao": 0.18906794623188047, "roaming_pacote": 0.0009997025145137529, "roaming_cobranca": 0.7934645817958947, "sem_correspondencia": 0.014384538643266928}, "confidence": 0.7639595220524511, "input_tokens": 474, "latency_ms": 114.01145599995743} +{"id": "g0250-roaming_cobranca-longo_contexto-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_pagamento_confirmacao": 0.001134507342462806, "conta_contestacao": 0.12102519883177698, "roaming_duvida": 0.0008673238531858006, "portabilidade": 0.0006824655999177271, "cadastro_atualizacao": 0.0003582241609040369, "roaming_pacote": 0.0005092212557270915, "roaming_cobranca": 0.8722964543672468, "sem_correspondencia": 0.003126604588778733}, "confidence": 0.8540530907054249, "input_tokens": 462, "latency_ms": 114.07497000004696} +{"id": "g0250-roaming_cobranca-longo_contexto-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 99, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 237, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_explicacao": 0.002181330695868665, "roaming_duvida": 0.0003379704926674837, "seguranca_fraude": 8.605980699204625e-05, "roaming_pacote": 0.00026873808615620606, "reclamacao_atendimento": 0.0004412092030854033, "internet_consumo": 0.0018922689150577454, "conta_contestacao": 0.4801104671154089, "seguranca_perda_roubo": 0.000270399336747873, "conta_pagamento_confirmacao": 0.0009450748421687592, "desconto_retencao": 0.0013197038927362608, "roaming_cobranca": 0.5046932620612503, "sem_correspondencia": 0.007453515551860162}, "confidence": 0.4596653767940913, "input_tokens": 597, "latency_ms": 156.72210700000733} +{"id": "g0250-roaming_cobranca-longo_contexto-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"suporte_chip_esim": 0.0007086170860578878, "bonus_nao_recebido": 0.00018249663039821479, "roaming_duvida": 0.0007423251666490177, "fidelidade_resgate": 0.0001737710448629958, "roaming_cobranca": 0.8435646762548161, "conta_contestacao": 0.14981591256137503, "roaming_pacote": 0.00020608406676326195, "sem_correspondencia": 0.004606117189077391}, "confidence": 0.821216772862647, "input_tokens": 472, "latency_ms": 114.20389300002398} +{"id": "g0250-roaming_cobranca-longo_contexto-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 214, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.0199104697276075, "parceiros_ofertas": 0.0005468201372309804, "roaming_pacote": 0.0020150537849929246, "internet_problema_conexao": 0.0009190690583127999, "roaming_cobranca": 0.9754848732248275, "roaming_duvida": 0.00023341584361785602, "plano_troca": 8.012055131699497e-05, "sem_correspondencia": 0.000810177672093561}, "confidence": 0.9719827122569455, "input_tokens": 455, "latency_ms": 112.92039500000328} +{"id": "g0250-roaming_cobranca-longo_contexto-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.0016881482684536803, "roaming_cobranca": 0.4463639801431197, "conta_debito_automatico_digital": 0.0007170570046049951, "plano_consulta": 0.0008251079833145304, "roaming_pacote": 0.0006463697666916063, "recarga_nao_creditada": 0.0003925683621060074, "conta_contestacao": 0.5486088027169913, "sem_correspondencia": 0.000757965754718182}, "confidence": 0.48412434596227577, "input_tokens": 454, "latency_ms": 113.10204899996279} +{"id": "g0250-roaming_cobranca-longo_contexto-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"suporte_configuracao": 0.0024178394916657617, "recarga_saldo": 0.0007270395925251678, "roaming_cobranca": 0.777909451387671, "roaming_duvida": 0.0019280741938223916, "roaming_pacote": 0.0009662567250759354, "parceiros_ofertas": 0.0006218399693559349, "conta_contestacao": 0.21075434754941552, "sem_correspondencia": 0.004675151090468331}, "confidence": 0.7461822301573383, "input_tokens": 462, "latency_ms": 114.82167999997728} +{"id": "g0250-roaming_cobranca-longo_contexto-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.03512343284780098, "fidelidade_pontos": 0.0011164452165739016, "roaming_duvida": 0.002783054160365929, "bonus_nao_recebido": 0.0009919822139929054, "suporte_configuracao": 0.0007798716752792986, "internet_problema_conexao": 0.00027751758501615224, "recarga_realizar": 0.0006129250733644491, "roaming_cobranca": 0.9572379863220323, "internet_pacote_adicional": 0.0003974421910735389, "troca_numero": 6.0294191909359954e-05, "recarga_nao_creditada": 0.00015232399587870524, "cancelamento_linha": 0.00011906085157942905, "roaming_pacote": 3.021754495933111e-05, "plano_nova_linha": 5.0599266917249074e-05, "desconto_retencao": 7.423600786996722e-05, "sem_correspondencia": 0.00019261085538665635}, "confidence": 0.9543871854101676, "input_tokens": 660, "latency_ms": 181.573697000033} +{"id": "g0250-roaming_cobranca-longo_contexto-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"internet_problema_conexao": 0.0018311722562377264, "plano_troca": 0.00037726315214521415, "conta_pagamento_confirmacao": 0.0006897793755523243, "internet_consumo": 0.0008148064257146513, "vas_contratacao": 0.0010193505458968772, "conta_contestacao": 0.32365983657331204, "vas_cancelamento": 0.0004990746945635478, "roaming_cobranca": 0.6687793949509256, "reclamacao_atendimento": 0.0005961680396098024, "roaming_duvida": 0.00039350037214709886, "seguranca_fraude": 0.00021474251265767537, "recarga_realizar": 0.0002269671418185976, "conta_vencimento": 9.118213234483569e-05, "roaming_pacote": 2.815530371486529e-05, "conta_debito_automatico_digital": 5.767470696144471e-05, "sem_correspondencia": 0.0007209318163975974}, "confidence": 0.6466980212809873, "input_tokens": 701, "latency_ms": 186.1160830000017} +{"id": "g0250-roaming_cobranca-longo_contexto-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.5013805681295294, "conta_contestacao": 0.4744173250451938, "roaming_pacote": 0.01198555707260291, "sem_correspondencia": 0.012216549752673939}, "confidence": 0.3351740908393725, "input_tokens": 338, "latency_ms": 84.32053899997527} +{"id": "g0252-cadastro_atualizacao-curto_neutro-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0014714002123520373, "portabilidade": 0.0012383462312457886, "cadastro_atualizacao": 0.9948884350417231, "sem_correspondencia": 0.0024018185146790962}, "confidence": 0.9931845800556308, "input_tokens": 298, "latency_ms": 77.3061809999831} +{"id": "g0252-cadastro_atualizacao-curto_neutro-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9909762019750511, "portabilidade": 0.00440628550721416, "cancelamento_linha": 0.0012460708964891556, "sem_correspondencia": 0.003371441621245482}, "confidence": 0.9879682693000684, "input_tokens": 297, "latency_ms": 77.1142880000184} +{"id": "g0252-cadastro_atualizacao-curto_neutro-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 7.258542606984647e-05, "reclamacao_atendimento": 0.0001158706698262187, "beneficios_consulta": 0.00016050393587738125, "cadastro_atualizacao": 0.9976977438844442, "conta_explicacao": 8.741998998022307e-05, "cancelamento_linha": 2.2213331307846882e-05, "portabilidade": 2.762469712928738e-05, "sem_correspondencia": 0.0018160380653650936}, "confidence": 0.9973688501536503, "input_tokens": 401, "latency_ms": 104.91754700001366} +{"id": "g0252-cadastro_atualizacao-curto_neutro-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_pontos": 0.00029985153156598373, "portabilidade": 0.0001289419085090404, "plano_troca": 0.0001027089451294169, "conta_segunda_via": 0.00014864792213126348, "vas_contratacao": 0.00015975069650629007, "suporte_chip_esim": 7.597451374899411e-05, "fidelidade_resgate": 7.58460150163276e-05, "cancelamento_linha": 0.0001395711029564559, "reclamacao_atendimento": 0.00028407030292277533, "roaming_cobranca": 0.00012273627473743227, "seguranca_perda_roubo": 0.00019907933467073436, "marketplace_compra": 0.0004246329043906194, "cadastro_atualizacao": 0.9972131296325221, "recarga_saldo": 0.0002434602021394795, "troca_numero": 4.068736862723896e-05, "sem_correspondencia": 0.00034091134442575284}, "confidence": 0.9970273382746905, "input_tokens": 649, "latency_ms": 177.36861899999212} +{"id": "g0252-cadastro_atualizacao-curto_neutro-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 26, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0016662926387759108, "vas_consulta": 0.0018314847851809732, "fidelidade_resgate": 0.0020061427737744545, "bonus_nao_recebido": 0.0008624487102833474, "cadastro_atualizacao": 0.9738350504169249, "troca_numero": 0.0003055242798881242, "portabilidade": 0.00023624379375688189, "sem_correspondencia": 0.019256812601415377}, "confidence": 0.9700972004764858, "input_tokens": 402, "latency_ms": 105.25191900001118} +{"id": "g0252-cadastro_atualizacao-curto_neutro-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"portabilidade": 0.007257268418225485, "cancelamento_linha": 0.001955331416172379, "cadastro_atualizacao": 0.9811465927925545, "sem_correspondencia": 0.00964080737304777}, "confidence": 0.9748621237234056, "input_tokens": 294, "latency_ms": 78.70622299998331} +{"id": "g0252-cadastro_atualizacao-curto_neutro-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_realizar": 0.002237364995533654, "plano_troca": 0.000570072539100193, "cadastro_atualizacao": 0.9909957817605314, "portabilidade": 0.0028059365088328476, "roaming_cobranca": 0.0006382719740110887, "cancelamento_linha": 0.00020292783156535083, "parceiros_ofertas": 0.00018552661425715397, "conta_segunda_via": 0.0001035534117877269, "desconto_retencao": 0.0003698606820200422, "roaming_duvida": 7.113471064498993e-05, "seguranca_perda_roubo": 0.00018024779275611124, "vas_cancelamento": 3.0552350771059214e-05, "troca_numero": 4.036227081403335e-05, "marketplace_compra": 5.107721835843289e-05, "internet_consumo": 0.00011618022157621598, "sem_correspondencia": 0.0014011491174394537}, "confidence": 0.9903955005445668, "input_tokens": 621, "latency_ms": 168.6339549999616} +{"id": "g0252-cadastro_atualizacao-curto_neutro-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.0007173183764610314, "conta_explicacao": 0.00011816422523917837, "beneficios_consulta": 0.00017053174734103516, "portabilidade": 0.0002398229773750258, "cancelamento_linha": 0.00020547135562364486, "vas_cancelamento": 0.00021973670817470532, "bonus_nao_recebido": 8.237305991203008e-05, "negociacao_divida": 7.56102445668747e-05, "cadastro_atualizacao": 0.9960401531540354, "fidelidade_pontos": 6.644874529941905e-05, "plano_nova_linha": 6.397960180108095e-05, "conta_segunda_via": 6.869221921940992e-05, "seguranca_perda_roubo": 2.6293560092753417e-05, "roaming_duvida": 4.8319260462143636e-05, "desconto_retencao": 2.115168155884893e-05, "sem_correspondencia": 0.001835933082837566}, "confidence": 0.9957761633643039, "input_tokens": 638, "latency_ms": 173.68327099995895} +{"id": "g0252-cadastro_atualizacao-curto_neutro-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"portabilidade": 0.04590851387380083, "cancelamento_linha": 0.001606681147981202, "cadastro_atualizacao": 0.9384747505683048, "sem_correspondencia": 0.014010054409913287}, "confidence": 0.917966334091073, "input_tokens": 295, "latency_ms": 75.5293370000345} +{"id": "g0252-cadastro_atualizacao-curto_neutro-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0008964363918022437, "portabilidade": 0.0008413594395124807, "cadastro_atualizacao": 0.994681908756989, "sem_correspondencia": 0.0035802954116962334}, "confidence": 0.9929092116759853, "input_tokens": 296, "latency_ms": 77.76569899999686} +{"id": "g0252-cadastro_atualizacao-curto_neutro-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.0008825034359914028, "cadastro_atualizacao": 0.9935513830423065, "portabilidade": 0.0012460518264551888, "vas_cancelamento": 0.00027584098663131453, "roaming_duvida": 0.0001421351948560336, "cancelamento_linha": 0.00011706293308145682, "negociacao_divida": 6.366835338085155e-05, "sem_correspondencia": 0.0037213542272970432}, "confidence": 0.9926301520483506, "input_tokens": 400, "latency_ms": 104.66358600001513} +{"id": "g0252-cadastro_atualizacao-curto_neutro-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.00278482735282331, "portabilidade": 0.0016599928107207283, "cadastro_atualizacao": 0.9920023542340966, "marketplace_compra": 0.001353057647841404, "internet_problema_conexao": 0.00043926009849087547, "vas_cancelamento": 6.544915532460426e-05, "troca_numero": 5.379081779944233e-05, "conta_pagamento_confirmacao": 7.819661444187188e-05, "recarga_nao_creditada": 0.00013048532511722078, "internet_pacote_adicional": 3.0448877501853807e-05, "parceiros_ofertas": 0.00010711036189328969, "sem_correspondencia": 0.0012950267039490238}, "confidence": 0.9912752955281051, "input_tokens": 502, "latency_ms": 125.01806599999554} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"marketplace_compra": 0.0014886537829523923, "conta_segunda_via": 0.00022920956956277077, "internet_pacote_adicional": 0.00039820871995512145, "suporte_chip_esim": 0.00038110242484777434, "portabilidade": 0.0024320536167661954, "cadastro_atualizacao": 0.9930438648827897, "troca_numero": 0.0001437399551932047, "cancelamento_linha": 0.00011413746278802656, "conta_contestacao": 0.0002542335799305115, "suporte_configuracao": 2.8499690746969425e-05, "bonus_nao_recebido": 4.327020552457073e-05, "sem_correspondencia": 0.0014430261089429719}, "confidence": 0.9924114889630434, "input_tokens": 567, "latency_ms": 149.15768600002366} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_debito_automatico_digital": 0.0012893245173511896, "cadastro_atualizacao": 0.9686293570643322, "troca_numero": 0.002955629428904887, "portabilidade": 0.0015406593191767428, "internet_consumo": 0.0007005157525588303, "cancelamento_linha": 0.00032084123812277176, "vas_cancelamento": 0.00012176749476761414, "sem_correspondencia": 0.024441905184785603}, "confidence": 0.9641478366449513, "input_tokens": 422, "latency_ms": 104.32542200004491} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_explicacao": 0.00024741611538997045, "portabilidade": 0.0003736089200744615, "plano_troca": 0.0002610111663218055, "troca_numero": 0.001148239999199656, "cadastro_atualizacao": 0.9972387473288173, "suporte_chip_esim": 0.00019869108851348322, "cancelamento_linha": 3.771333922935191e-05, "sem_correspondencia": 0.0004945720424540127}, "confidence": 0.9968442826615055, "input_tokens": 426, "latency_ms": 105.16730500000904} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.004485977366700427, "portabilidade": 0.04196971746833667, "troca_numero": 0.37195700696593326, "desconto_retencao": 0.0010966443988864863, "atendimento_humano": 0.004010616451748013, "internet_consumo": 0.001613488581000183, "cadastro_atualizacao": 0.5699806242955424, "conta_contestacao": 0.00042632959062849937, "cancelamento_linha": 0.00042000906186165176, "fidelidade_pontos": 0.00028217604648115554, "seguranca_fraude": 0.0002850128435566297, "reclamacao_atendimento": 0.00016239712669100995, "roaming_cobranca": 7.433947828534466e-05, "beneficios_consulta": 0.00011488564609689206, "fidelidade_resgate": 0.00014411413787115892, "sem_correspondencia": 0.0029766605403802704}, "confidence": 0.5413126659152453, "input_tokens": 642, "latency_ms": 177.4407020000126} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9892306107965367, "plano_nova_linha": 0.000808058988262928, "vas_cancelamento": 0.0004409343263269057, "cancelamento_linha": 0.0004578384940734485, "seguranca_perda_roubo": 0.0007158599644895156, "vas_consulta": 0.0004615930947690432, "seguranca_fraude": 0.0002456147617374399, "conta_pagamento_confirmacao": 0.0004640316709900582, "portabilidade": 0.0017214794151530037, "marketplace_pedido": 3.155941686194512e-05, "troca_numero": 0.0015705880662573728, "recarga_saldo": 0.00024411253119136948, "conta_contestacao": 0.0007181547668358676, "fidelidade_pontos": 0.00010258714740054545, "negociacao_divida": 0.00016112003599083328, "sem_correspondencia": 0.0026258565231231097}, "confidence": 0.9885126515163054, "input_tokens": 656, "latency_ms": 178.84052499999825} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0013039047700982667, "portabilidade": 0.00031775091239637574, "conta_explicacao": 0.0002906869899731213, "negociacao_divida": 0.0002958328680379559, "troca_numero": 0.0005958233294254246, "conta_debito_automatico_digital": 0.0001902554093170322, "conta_pagamento_confirmacao": 0.0002067433643490838, "seguranca_perda_roubo": 0.00011897536779822808, "desconto_retencao": 0.00018763276959708308, "cadastro_atualizacao": 0.9952573480759299, "parceiros_ofertas": 0.00010413381266038736, "sem_correspondencia": 0.0011309123304172046}, "confidence": 0.9948261979010143, "input_tokens": 533, "latency_ms": 144.223812000007} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0029114080332492327, "vas_contratacao": 0.0006943563306862854, "cancelamento_linha": 0.000362286517988264, "portabilidade": 0.002182383982660792, "conta_explicacao": 0.002548497296082748, "atendimento_humano": 0.0027769115215715684, "recarga_realizar": 0.001247239726330643, "suporte_configuracao": 0.00047742759724886917, "conta_contestacao": 0.0023474263905625945, "seguranca_fraude": 0.005777819388769496, "beneficios_consulta": 0.0002947894840278617, "desconto_retencao": 0.0004594740388478861, "plano_nova_linha": 0.0023839166356319527, "parceiros_ofertas": 0.009422159736419859, "bonus_nao_recebido": 0.002424130018257062, "sem_correspondencia": 0.9636897733016649}, "confidence": 0.961269091521776, "input_tokens": 629, "latency_ms": 172.6963689999934} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.000945216858501641, "cancelamento_linha": 0.00033869165083755265, "conta_pagamento_confirmacao": 0.0010027841024127175, "portabilidade": 0.0020003086111126367, "cadastro_atualizacao": 0.9879894882058092, "troca_numero": 0.0022903412313663345, "plano_troca": 7.437578133999835e-05, "sem_correspondencia": 0.00535879355862}, "confidence": 0.9862737008066391, "input_tokens": 421, "latency_ms": 104.68677899996237} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_religacao": 0.0004990972030053979, "cadastro_atualizacao": 0.9968510137292272, "cancelamento_linha": 0.0004327539586269813, "fidelidade_pontos": 0.00035085077548949834, "seguranca_fraude": 0.00016465323796676932, "conta_pagamento_confirmacao": 0.00011267141527801839, "vas_consulta": 8.447741576795274e-05, "portabilidade": 0.0002024323231398378, "internet_consumo": 7.832676160743223e-05, "internet_pacote_adicional": 9.682118501281683e-06, "negociacao_divida": 4.004639166897013e-05, "recarga_realizar": 5.6547812800371244e-05, "parceiros_ofertas": 1.4437352487919997e-05, "conta_contestacao": 1.9722665371394733e-05, "troca_numero": 3.491949138080241e-05, "sem_correspondencia": 0.0010483673476799167}, "confidence": 0.9966410813111755, "input_tokens": 626, "latency_ms": 172.44516300002033} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.030525290581258087, "cancelamento_linha": 0.006361461542513702, "conta_segunda_via": 0.0052768403329386095, "portabilidade": 0.005622280149069517, "internet_problema_conexao": 0.012585176085848353, "suporte_sem_sinal": 0.0173109646708978, "seguranca_fraude": 0.034906819197874674, "sem_correspondencia": 0.8874111674395992}, "confidence": 0.8713270485023992, "input_tokens": 425, "latency_ms": 104.44439000002603} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.0004194641706689669, "troca_numero": 0.0002423508570940049, "cadastro_atualizacao": 0.9974455990029308, "vas_cancelamento": 0.0004004674147984356, "reclamacao_atendimento": 0.00041409005826859133, "cancelamento_linha": 0.0001102785173221076, "portabilidade": 5.797309216867033e-05, "suporte_configuracao": 7.601714113142652e-05, "negociacao_religacao": 8.803035072674407e-05, "recarga_realizar": 1.8384485737256297e-05, "recarga_nao_creditada": 0.00012544814716761984, "sem_correspondencia": 0.0006018967619851563}, "confidence": 0.9972133807304701, "input_tokens": 533, "latency_ms": 145.70993199998838} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_saldo": 0.0007698876884118456, "conta_contestacao": 0.0004033747892288893, "cancelamento_linha": 0.00047656638063314777, "conta_pagamento_confirmacao": 0.000401280616137631, "conta_debito_automatico_digital": 0.00021907798909026407, "internet_consumo": 0.0002527275511215361, "reclamacao_atendimento": 0.0007730539061355804, "cadastro_atualizacao": 0.9951495062450345, "troca_numero": 0.00022630253056165492, "roaming_duvida": 9.927855607123182e-05, "portabilidade": 0.0001783176819083477, "sem_correspondencia": 0.0010506260656653287}, "confidence": 0.9947085522673106, "input_tokens": 542, "latency_ms": 145.41407199999412} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9904248228218822, "vas_contratacao": 0.0008569693118062132, "portabilidade": 0.0009060666800620461, "vas_cancelamento": 0.00016100686445679293, "recarga_nao_creditada": 0.00040235348509247556, "cancelamento_linha": 0.0004971511620014727, "troca_numero": 0.00020477389978582072, "sem_correspondencia": 0.006546855774913095}, "confidence": 0.9890569403678651, "input_tokens": 401, "latency_ms": 105.58821499995474} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.936585291114671, "cancelamento_linha": 0.005009694796341113, "portabilidade": 0.03410741907773484, "sem_correspondencia": 0.024297595011252976}, "confidence": 0.9154470548195613, "input_tokens": 305, "latency_ms": 78.46154899999647} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.0005473329465741088, "cancelamento_linha": 0.00013252027932470463, "atendimento_humano": 0.0002044826185054583, "negociacao_religacao": 0.00024136118764683519, "vas_consulta": 0.0003129794045148433, "troca_numero": 0.0009215237895918932, "beneficios_consulta": 0.00010044557602083467, "portabilidade": 0.00031790295893891797, "cadastro_atualizacao": 0.9947479990298738, "roaming_duvida": 5.235421119291615e-05, "seguranca_fraude": 5.8487836825380655e-05, "suporte_chip_esim": 6.687870653211736e-05, "roaming_cobranca": 3.860983364818766e-05, "conta_pagamento_confirmacao": 2.947248018677502e-05, "conta_debito_automatico_digital": 1.4802150724297011e-05, "sem_correspondencia": 0.0022128469898990903}, "confidence": 0.9943978656318654, "input_tokens": 632, "latency_ms": 174.16668600003504} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"atendimento_humano": 0.0031862240539404034, "portabilidade": 0.0006427424446966252, "negociacao_religacao": 0.0006296699213791463, "seguranca_perda_roubo": 0.0005629060777056533, "suporte_configuracao": 0.000771712886449995, "fidelidade_resgate": 0.00016622627912811188, "vas_contratacao": 0.00015942830315264595, "cancelamento_linha": 0.00022757868103230153, "plano_consulta": 0.0007349248393841189, "vas_cancelamento": 5.777619280777029e-05, "conta_contestacao": 0.0004988717311264657, "conta_vencimento": 0.0006047849662443069, "troca_numero": 0.00031609009842597667, "conta_pagamento_confirmacao": 0.0020268494233231945, "cadastro_atualizacao": 0.9848061102309871, "sem_correspondencia": 0.004608103870216063}, "confidence": 0.9837931842463864, "input_tokens": 618, "latency_ms": 168.27809599999455} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0010915993466505567, "beneficios_consulta": 0.000282474897621518, "troca_numero": 0.0012004581866943737, "bonus_nao_recebido": 0.00035638736362900316, "fidelidade_pontos": 0.0007756752360706008, "cadastro_atualizacao": 0.9908467869552539, "seguranca_perda_roubo": 0.00022113194446244145, "conta_segunda_via": 0.00012713455708858256, "portabilidade": 0.002851864432151162, "negociacao_divida": 4.4577340409899355e-05, "suporte_configuracao": 8.130832319997434e-05, "sem_correspondencia": 0.002120601416768034}, "confidence": 0.990014676678459, "input_tokens": 532, "latency_ms": 143.6386080000034} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9931298066384717, "recarga_realizar": 0.0014311583390535004, "internet_pacote_adicional": 0.0002844521151141624, "portabilidade": 0.0005866237867722475, "troca_numero": 0.0005953636132447949, "conta_debito_automatico_digital": 0.00043066941419363903, "cancelamento_linha": 0.00011945032443165578, "sem_correspondencia": 0.0034224757687183623}, "confidence": 0.9921483504439675, "input_tokens": 397, "latency_ms": 105.48555899998746} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9687521394707207, "recarga_saldo": 0.002451802446121798, "portabilidade": 0.0028506999102489855, "desconto_retencao": 0.0006631028236298376, "suporte_configuracao": 0.0012939536687461423, "troca_numero": 0.018373075920965598, "parceiros_ofertas": 0.0003029488148294781, "cancelamento_linha": 0.0007391304415480391, "conta_segunda_via": 0.0003218402888618391, "marketplace_compra": 2.0150134546979923e-05, "suporte_chip_esim": 5.704722611847717e-05, "negociacao_religacao": 9.282366160509565e-05, "vas_contratacao": 2.036622339831103e-05, "conta_contestacao": 5.5946127075105995e-05, "conta_explicacao": 0.00016207131937136091, "sem_correspondencia": 0.003842901522212261}, "confidence": 0.9666689487687686, "input_tokens": 638, "latency_ms": 173.5336130000178} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0001921125352978082, "vas_consulta": 0.00032810851208250094, "recarga_realizar": 0.0005479074867483639, "cadastro_atualizacao": 0.9930216498115195, "roaming_pacote": 0.00015100945533319594, "portabilidade": 0.00010534631393561548, "troca_numero": 4.628101996921129e-05, "sem_correspondencia": 0.005607584865113805}, "confidence": 0.9920247426417366, "input_tokens": 386, "latency_ms": 104.52401600002759} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 0.0004926640704429195, "troca_numero": 0.0002463471875928162, "cadastro_atualizacao": 0.9980909635118709, "cancelamento_linha": 0.00017411915143085067, "seguranca_fraude": 7.265035173941924e-05, "portabilidade": 8.345528947660735e-05, "fidelidade_pontos": 3.7965038361692864e-05, "sem_correspondencia": 0.0008018353990846546}, "confidence": 0.997818244013567, "input_tokens": 400, "latency_ms": 105.6757599999969} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"vas_consulta": 0.00011710164203161974, "parceiros_ofertas": 0.00013712573525690493, "troca_numero": 0.00033107569209379705, "suporte_sem_sinal": 9.789117727095588e-05, "cadastro_atualizacao": 0.998807759199363, "reclamacao_atendimento": 0.00012751792052343426, "internet_consumo": 2.4754117713078933e-05, "portabilidade": 5.7681760848400524e-05, "marketplace_compra": 9.468061648256459e-05, "roaming_pacote": 1.3624812012722743e-05, "cancelamento_linha": 4.756061852037236e-05, "sem_correspondencia": 0.00014322670788311407}, "confidence": 0.9986993736720323, "input_tokens": 505, "latency_ms": 123.35177799997155} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"vas_cancelamento": 0.00031464865166607885, "bonus_nao_recebido": 0.0005801835718195259, "conta_explicacao": 0.0007093418850176589, "cadastro_atualizacao": 0.30759770289853633, "portabilidade": 0.6859667209322183, "cancelamento_linha": 0.00018000179539871735, "troca_numero": 5.774387516873891e-05, "sem_correspondencia": 0.004593656390174563}, "confidence": 0.6411048239225353, "input_tokens": 408, "latency_ms": 107.86556199997221} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"roaming_duvida": 0.0008724673078983275, "cancelamento_linha": 0.00025186027508870737, "cadastro_atualizacao": 0.9958343746571192, "portabilidade": 0.001399119035028597, "troca_numero": 0.00012591722760996952, "plano_nova_linha": 0.00014151719949280018, "internet_consumo": 5.2631263917334524e-05, "sem_correspondencia": 0.00132211303384495}, "confidence": 0.9952392853224222, "input_tokens": 395, "latency_ms": 106.17089800001622} +{"id": "g0259-portabilidade-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.0051581422252531175, "troca_numero": 0.9449025940723426, "cadastro_atualizacao": 0.02983739765957088, "sem_correspondencia": 0.020101866042833278}, "confidence": 0.926536792096457, "input_tokens": 293, "latency_ms": 77.67338899998322} +{"id": "g0259-portabilidade-curto_neutro-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"marketplace_pedido": 0.003534684675185593, "portabilidade": 0.9789598717281446, "vas_cancelamento": 0.0008934717607833383, "fidelidade_resgate": 0.00122125614238257, "marketplace_compra": 0.000417415507933853, "negociacao_religacao": 0.00014827122523639074, "roaming_cobranca": 9.94292197344815e-05, "cadastro_atualizacao": 0.000502394105287338, "troca_numero": 0.002706158114956472, "internet_problema_conexao": 2.6826502519236418e-05, "cancelamento_linha": 5.502052937959313e-05, "sem_correspondencia": 0.011435200488456594}, "confidence": 0.9770471327943393, "input_tokens": 512, "latency_ms": 124.23579400001472} +{"id": "g0259-portabilidade-curto_neutro-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.02213210122051636, "portabilidade": 0.9646045614284197, "cancelamento_linha": 0.0035430057087953147, "negociacao_religacao": 0.0011817409576720809, "recarga_saldo": 0.00022182623781563895, "conta_debito_automatico_digital": 0.0009479490624828973, "cadastro_atualizacao": 0.001831936765092977, "sem_correspondencia": 0.005536878619205188}, "confidence": 0.959548070203908, "input_tokens": 400, "latency_ms": 105.91727599995693} +{"id": "g0259-portabilidade-curto_neutro-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"desconto_retencao": 0.001046150605999912, "internet_problema_conexao": 0.0002158238290035573, "cancelamento_linha": 0.000331903493135662, "troca_numero": 0.001745310381995069, "vas_cancelamento": 0.00020340639319981496, "atendimento_humano": 0.00015043557006486183, "cadastro_atualizacao": 0.00019140453066980408, "conta_vencimento": 0.00016155118732012505, "seguranca_fraude": 0.0002511669018030706, "portabilidade": 0.9943724037598417, "recarga_realizar": 9.097026727590293e-05, "sem_correspondencia": 0.0012394730796904164}, "confidence": 0.9938608041016458, "input_tokens": 496, "latency_ms": 122.34453199999962} +{"id": "g0259-portabilidade-curto_neutro-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9874417363804002, "cancelamento_linha": 0.004201700770748209, "cadastro_atualizacao": 0.002095957464438769, "sem_correspondencia": 0.006260605384412803}, "confidence": 0.9832556485072002, "input_tokens": 300, "latency_ms": 77.89298599999483} +{"id": "g0259-portabilidade-curto_neutro-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"roaming_pacote": 0.009868311071297773, "parceiros_ofertas": 0.0011592048680008377, "cadastro_atualizacao": 0.18132289317219658, "conta_segunda_via": 0.0033746321597333618, "internet_problema_conexao": 0.0009854664614370363, "desconto_retencao": 0.00016319097853323614, "seguranca_fraude": 0.0008870022946342651, "reclamacao_atendimento": 0.00028381838765540504, "cancelamento_linha": 0.0020067292736905083, "portabilidade": 0.7587289310760184, "troca_numero": 0.0019880958622438007, "sem_correspondencia": 0.0392317243945589}, "confidence": 0.7367951975374745, "input_tokens": 520, "latency_ms": 139.31952500001898} +{"id": "g0259-portabilidade-curto_neutro-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.004883543404593196, "suporte_sem_sinal": 0.002402105101912156, "cadastro_atualizacao": 0.0037862728520130853, "desconto_retencao": 0.0006010390643051468, "portabilidade": 0.9811636655814712, "cancelamento_linha": 0.000714577358819394, "roaming_pacote": 0.00026381610310452665, "seguranca_perda_roubo": 0.00011980661287467162, "roaming_duvida": 0.0004163583638662011, "atendimento_humano": 7.384746643173804e-05, "beneficios_consulta": 0.0002711658155735767, "sem_correspondencia": 0.005303802275035025}, "confidence": 0.9794512715434229, "input_tokens": 503, "latency_ms": 129.4466489999877} +{"id": "g0259-portabilidade-curto_neutro-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 0.00041975738835964255, "conta_debito_automatico_digital": 0.00022070310727941505, "reclamacao_atendimento": 0.00019960838783161867, "troca_numero": 0.00015480289091424673, "cancelamento_linha": 0.0001393550930032457, "marketplace_compra": 0.00014951488837673538, "portabilidade": 0.997886040231651, "atendimento_humano": 0.00012042605143491393, "fidelidade_pontos": 0.00023754796722423284, "vas_consulta": 3.55086655391021e-05, "fidelidade_resgate": 3.727570139628739e-05, "cadastro_atualizacao": 9.67784326532437e-05, "suporte_sem_sinal": 5.098260284100697e-05, "plano_consulta": 4.728142347046095e-05, "suporte_chip_esim": 7.406777181108617e-05, "sem_correspondencia": 0.00013034939621377903}, "confidence": 0.9977451095804273, "input_tokens": 638, "latency_ms": 173.9790130000074} +{"id": "g0259-portabilidade-curto_neutro-08-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.003949909498342851, "cadastro_atualizacao": 0.021182919098441506, "portabilidade": 0.9566683323259793, "sem_correspondencia": 0.01819883907723643}, "confidence": 0.9422244431013057, "input_tokens": 300, "latency_ms": 76.14520599997832} +{"id": "g0259-portabilidade-curto_neutro-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"plano_consulta": 0.0015172190688716599, "plano_troca": 0.001443380060573539, "portabilidade": 0.9927147745084873, "cadastro_atualizacao": 0.0015592481901888298, "vas_cancelamento": 0.00040394306308985304, "suporte_chip_esim": 0.0001678336429498118, "seguranca_perda_roubo": 5.3586712374069786e-05, "cancelamento_linha": 7.470535146278749e-05, "marketplace_compra": 0.00012475168515058106, "troca_numero": 0.00018170817044458427, "marketplace_pedido": 0.00018472162498040255, "sem_correspondencia": 0.0015741279214264087}, "confidence": 0.9920524812819861, "input_tokens": 530, "latency_ms": 143.84448999999222} +{"id": "g0259-portabilidade-curto_neutro-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9247944570177226, "cadastro_atualizacao": 0.041257106598371965, "cancelamento_linha": 0.0031073195419608684, "sem_correspondencia": 0.030841116841944616}, "confidence": 0.8997259426902967, "input_tokens": 297, "latency_ms": 76.50924900002565} +{"id": "g0259-portabilidade-curto_neutro-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.007822163068387757, "recarga_realizar": 0.000917561943786556, "desconto_retencao": 0.0005028124289886378, "vas_cancelamento": 0.00016175362112257508, "cadastro_atualizacao": 0.0026445801232254837, "portabilidade": 0.9821699640693953, "cancelamento_linha": 9.091659062065355e-05, "sem_correspondencia": 0.005690248154473088}, "confidence": 0.9796228160793088, "input_tokens": 397, "latency_ms": 105.79658000000336} +{"id": "g0262-portabilidade-regionalismo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.17744802273760354, "seguranca_fraude": 0.000784874700190033, "cancelamento_linha": 0.0007256201565978249, "troca_numero": 0.1602571228261063, "conta_contestacao": 0.0011227333754874318, "recarga_nao_creditada": 0.00034878645011510726, "suporte_configuracao": 0.00021850324103792903, "negociacao_divida": 0.0002253846761765397, "suporte_sem_sinal": 0.0004265652025908802, "portabilidade": 0.6471079566979866, "bonus_nao_recebido": 0.00012483133501151205, "roaming_pacote": 0.00011084320253942998, "vas_cancelamento": 3.316845897184819e-05, "vas_contratacao": 0.00017841880275896492, "reclamacao_atendimento": 7.854160379227837e-05, "sem_correspondencia": 0.01080862653303386}, "confidence": 0.6235818204778524, "input_tokens": 647, "latency_ms": 177.7364440000042} +{"id": "g0262-portabilidade-regionalismo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_cobranca": 0.0014635850328711404, "suporte_configuracao": 0.0008413238486478, "portabilidade": 0.9932589139463021, "troca_numero": 0.0009046273976496102, "cadastro_atualizacao": 0.0004683661680664144, "suporte_chip_esim": 0.0010634330972885764, "cancelamento_linha": 0.000108614982713333, "sem_correspondencia": 0.0018911355264611205}, "confidence": 0.9922959016529166, "input_tokens": 431, "latency_ms": 104.49132399998007} +{"id": "g0262-portabilidade-regionalismo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"recarga_saldo": 0.0008939609744666676, "internet_pacote_adicional": 0.0002807790868106619, "internet_problema_conexao": 0.00021783341226802263, "recarga_nao_creditada": 0.0005108997301509466, "roaming_pacote": 0.0002355131887439652, "vas_consulta": 0.00018924305115503688, "troca_numero": 0.0008567612069182173, "fidelidade_resgate": 0.00022692084886492386, "parceiros_ofertas": 0.00029285613931625024, "conta_contestacao": 6.964160384507791e-05, "cadastro_atualizacao": 0.008551518918652863, "conta_explicacao": 0.000815294260140338, "plano_nova_linha": 0.0001451843296373101, "cancelamento_linha": 0.0005727573505686533, "portabilidade": 0.9850589331040266, "sem_correspondencia": 0.001081902794434464}, "confidence": 0.9840628619776284, "input_tokens": 615, "latency_ms": 168.16544900001418} +{"id": "g0262-portabilidade-regionalismo-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9768466714674681, "cadastro_atualizacao": 0.012569086777862105, "cancelamento_linha": 0.0022712211786126268, "sem_correspondencia": 0.00831302057605715}, "confidence": 0.9691288952899574, "input_tokens": 311, "latency_ms": 76.72281800000746} +{"id": "g0262-portabilidade-regionalismo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.008223744440535512, "cancelamento_linha": 0.0007790641304862348, "recarga_realizar": 0.0008961997542565692, "troca_numero": 0.004727307038438671, "conta_contestacao": 0.00037661674354860374, "plano_nova_linha": 0.000370182502407106, "portabilidade": 0.9805989678632057, "parceiros_ofertas": 0.0003289925821678551, "fidelidade_pontos": 0.0005705620367166083, "suporte_sem_sinal": 5.683124051094956e-05, "vas_consulta": 0.00011452920531865665, "sem_correspondencia": 0.0029570024624075656}, "confidence": 0.9788352376689514, "input_tokens": 505, "latency_ms": 124.12191800001438} +{"id": "g0262-portabilidade-regionalismo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.004412025818442578, "cadastro_atualizacao": 0.02007726286309232, "portabilidade": 0.9693909014540689, "sem_correspondencia": 0.006119809864396132}, "confidence": 0.9591878686054255, "input_tokens": 317, "latency_ms": 78.7967920000483} +{"id": "g0262-portabilidade-regionalismo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.022215561534714212, "cancelamento_linha": 0.0012682791902657, "portabilidade": 0.9585930759468436, "sem_correspondencia": 0.017923083328176544}, "confidence": 0.9447907679291245, "input_tokens": 308, "latency_ms": 78.02730299999894} +{"id": "g0262-portabilidade-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["plano_nova_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.0015291903667586481, "suporte_chip_esim": 0.007635324441971605, "conta_contestacao": 0.005011524340799962, "seguranca_perda_roubo": 0.0036456938091424147, "negociacao_religacao": 0.0774077032465549, "roaming_cobranca": 0.09381856697668858, "troca_numero": 0.6423060856467745, "conta_explicacao": 0.03404027949996729, "reclamacao_atendimento": 0.020381866176828932, "marketplace_pedido": 0.0026821149946146946, "cadastro_atualizacao": 0.0655274660749774, "sem_correspondencia": 0.046014184424921216}, "confidence": 0.6097884570692084, "input_tokens": 545, "latency_ms": 145.39994900002284} +{"id": "g0262-portabilidade-regionalismo-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"seguranca_fraude": 0.0017619545067508143, "troca_numero": 0.0003383878490334399, "suporte_chip_esim": 0.00045558344281111624, "roaming_pacote": 0.0004759385000712756, "conta_vencimento": 0.00031978759160122496, "suporte_sem_sinal": 0.0002061644261469572, "cancelamento_linha": 0.00014227237638889532, "bonus_nao_recebido": 0.00014692766083498925, "internet_consumo": 0.0005717150128356556, "reclamacao_atendimento": 5.5122996030859975e-05, "cadastro_atualizacao": 0.00140442710505866, "vas_consulta": 0.0006101550922139857, "plano_consulta": 0.00026205130161981014, "recarga_realizar": 0.0009494576690548782, "portabilidade": 0.9810670588777859, "sem_correspondencia": 0.011232995591761516}, "confidence": 0.9798048628029716, "input_tokens": 632, "latency_ms": 171.92160399997647} +{"id": "g0262-portabilidade-regionalismo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"reclamacao_atendimento": 0.0008593615743591609, "internet_consumo": 0.00017271539402923626, "cadastro_atualizacao": 0.0013185575882920827, "conta_pagamento_confirmacao": 0.00022058131346055297, "troca_numero": 0.001257084414043783, "portabilidade": 0.9945007709679867, "desconto_retencao": 8.264545040036741e-05, "conta_debito_automatico_digital": 0.000150228414374651, "cancelamento_linha": 0.00012521422679624033, "parceiros_ofertas": 8.892080496576577e-06, "plano_nova_linha": 4.9364868058288394e-05, "sem_correspondencia": 0.0012545837077023686}, "confidence": 0.9940008410559852, "input_tokens": 535, "latency_ms": 144.95766499999263} +{"id": "g0262-portabilidade-regionalismo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0024578866250678697, "portabilidade": 0.9824946269155458, "cadastro_atualizacao": 0.008085586253817821, "sem_correspondencia": 0.0069619002055685995}, "confidence": 0.9766595025540611, "input_tokens": 305, "latency_ms": 76.75783500002353} +{"id": "g0265-portabilidade-indireto_multiplo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 164, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9838523566008758, "cadastro_atualizacao": 0.008361035050530864, "cancelamento_linha": 0.0020738260939415784, "sem_correspondencia": 0.005712782254651777}, "confidence": 0.9784698088011675, "input_tokens": 335, "latency_ms": 80.02864200000204} +{"id": "g0265-portabilidade-indireto_multiplo-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9828614890025451, "troca_numero": 0.005404142185891926, "recarga_saldo": 0.0014884972601392034, "conta_vencimento": 0.0009822892336858765, "plano_consulta": 0.001466488353878402, "cadastro_atualizacao": 0.004310583994156175, "parceiros_ofertas": 0.0014569651994728267, "fidelidade_resgate": 0.0002052371614977165, "cancelamento_linha": 0.00033398181739823917, "seguranca_perda_roubo": 2.0309431989357332e-05, "beneficios_consulta": 0.00010562457124438836, "reclamacao_atendimento": 0.00010680310798819826, "conta_contestacao": 5.2366252178460764e-05, "suporte_sem_sinal": 8.061160432125712e-05, "bonus_nao_recebido": 0.0001315569983876818, "sem_correspondencia": 0.0009930538252254093}, "confidence": 0.9817189216027148, "input_tokens": 627, "latency_ms": 171.50611700003537} +{"id": "g0265-portabilidade-indireto_multiplo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_segunda_via": 0.0007485186159237822, "plano_consulta": 0.00022216453674381818, "bonus_nao_recebido": 0.00047011425409103515, "suporte_sem_sinal": 0.0004714589395491093, "recarga_saldo": 0.0020979054368995653, "cadastro_atualizacao": 0.41261821443108687, "troca_numero": 0.2570219504139526, "portabilidade": 0.3234973606538643, "beneficios_consulta": 0.0005323232760253597, "cancelamento_linha": 0.00018114997592206505, "marketplace_pedido": 0.0001135922399650234, "vas_contratacao": 0.0001156454461938105, "conta_debito_automatico_digital": 0.0001347561570643774, "internet_consumo": 0.00010543343689740744, "fidelidade_pontos": 0.00013866235048349003, "sem_correspondencia": 0.0015307498353374744}, "confidence": 0.3734594287264927, "input_tokens": 664, "latency_ms": 181.89984100001766} +{"id": "g0265-portabilidade-indireto_multiplo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0024815388489992135, "portabilidade": 0.9849040433147989, "cadastro_atualizacao": 0.004952593016005741, "sem_correspondencia": 0.007661824820196208}, "confidence": 0.9798720577530652, "input_tokens": 310, "latency_ms": 77.07629699996232} +{"id": "g0265-portabilidade-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"seguranca_perda_roubo": 0.003047102479169669, "roaming_cobranca": 0.0019937928071265994, "troca_numero": 0.23690225489004488, "conta_vencimento": 0.003907439164349948, "cancelamento_linha": 0.001176415199764858, "bonus_nao_recebido": 0.000907430474502153, "cadastro_atualizacao": 0.7294951398642603, "fidelidade_pontos": 0.0003014601079307348, "vas_consulta": 0.0021570400102119973, "conta_explicacao": 0.0027980350125112055, "seguranca_fraude": 0.0002539555937363336, "plano_consulta": 0.00012160393267593503, "recarga_saldo": 9.420026661407268e-05, "conta_pagamento_confirmacao": 0.0005421830815065187, "reclamacao_atendimento": 7.103201179972784e-05, "sem_correspondencia": 0.016230915103795245}, "confidence": 0.7114614825218777, "input_tokens": 663, "latency_ms": 180.88720800000146} +{"id": "g0265-portabilidade-indireto_multiplo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9750622131836448, "cadastro_atualizacao": 0.011744478680197354, "cancelamento_linha": 0.004511944461760065, "sem_correspondencia": 0.00868136367439771}, "confidence": 0.966749617578193, "input_tokens": 320, "latency_ms": 78.26959700003044} +{"id": "g0265-portabilidade-indireto_multiplo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.974205233223791, "cancelamento_linha": 0.004964445029606343, "cadastro_atualizacao": 0.006710702276707936, "sem_correspondencia": 0.014119619469894717}, "confidence": 0.9656069776317217, "input_tokens": 316, "latency_ms": 78.67698800004064} +{"id": "g0265-portabilidade-indireto_multiplo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_cobranca": 0.001176117555099907, "cancelamento_linha": 0.008271604380584632, "portabilidade": 0.9837557599643206, "recarga_realizar": 0.002058597968334125, "internet_consumo": 0.0002608435070262396, "cadastro_atualizacao": 0.0004650987384796527, "troca_numero": 0.00014785071545903454, "sem_correspondencia": 0.003864127170695735}, "confidence": 0.9814351542449378, "input_tokens": 396, "latency_ms": 104.8841219999872} +{"id": "g0265-portabilidade-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"reclamacao_atendimento": 0.0018320037844534408, "plano_nova_linha": 0.030924517170415444, "cadastro_atualizacao": 0.8552820612131279, "troca_numero": 0.09830969026991862, "cancelamento_linha": 0.0005278586444784937, "marketplace_compra": 7.096570114653055e-05, "conta_vencimento": 0.00021542505797170534, "sem_correspondencia": 0.012837478158487875}, "confidence": 0.8346080699578604, "input_tokens": 421, "latency_ms": 104.99833500000477} +{"id": "g0265-portabilidade-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"atendimento_humano": 0.0046823475271151275, "cadastro_atualizacao": 0.19981493373441916, "negociacao_divida": 0.00090436233396408, "desconto_retencao": 0.00025116420556722384, "cancelamento_linha": 0.000527058312570805, "troca_numero": 0.7710293880035449, "vas_contratacao": 0.00028388905443505076, "conta_debito_automatico_digital": 0.00018911286362304823, "conta_pagamento_confirmacao": 0.00012602186724058824, "seguranca_perda_roubo": 9.460206869401154e-06, "parceiros_ofertas": 4.416937494254852e-05, "sem_correspondencia": 0.02213809251570805}, "confidence": 0.7502138778220488, "input_tokens": 526, "latency_ms": 142.48573000003262} +{"id": "g0265-portabilidade-indireto_multiplo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.018080558952719986, "portabilidade": 0.952347284649633, "cancelamento_linha": 0.0030415827183697757, "sem_correspondencia": 0.02653057367927721}, "confidence": 0.9364630461995107, "input_tokens": 320, "latency_ms": 76.51377500002354} +{"id": "g0265-portabilidade-indireto_multiplo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_duvida": 0.0009579963223645757, "cancelamento_linha": 0.0004868063009620444, "troca_numero": 0.00511039793011735, "cadastro_atualizacao": 0.0010124611283314725, "conta_segunda_via": 0.0006464591612306384, "portabilidade": 0.9880163180485373, "vas_cancelamento": 6.603152205097022e-05, "sem_correspondencia": 0.0037035295864056568}, "confidence": 0.9863043634840425, "input_tokens": 423, "latency_ms": 104.09948900002064} +{"id": "g0269-cancelamento_linha-regionalismo-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.0006350458447476872, "troca_numero": 0.0005376324599071149, "cadastro_atualizacao": 0.0008913664228670462, "cancelamento_linha": 0.9945961752207866, "portabilidade": 0.0005847360187289919, "reclamacao_atendimento": 0.0008142113297977943, "vas_cancelamento": 0.00023956678578322446, "sem_correspondencia": 0.0017012659173816587}, "confidence": 0.9938242002523275, "input_tokens": 425, "latency_ms": 104.42232799999829} +{"id": "g0269-cancelamento_linha-regionalismo-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_pagamento_confirmacao": 0.0023412072156882, "conta_debito_automatico_digital": 0.0006486496223729338, "vas_consulta": 0.0003083126819319554, "suporte_sem_sinal": 0.0006737354264876212, "negociacao_divida": 0.0010521781981154231, "roaming_pacote": 0.018927796712085755, "cancelamento_linha": 0.9314661628764067, "desconto_retencao": 0.0004972529734420237, "troca_numero": 0.0006351088924027429, "recarga_saldo": 0.0008834810342490576, "vas_cancelamento": 0.02282400972262399, "recarga_realizar": 0.000580333926660574, "cadastro_atualizacao": 0.00018055655445378064, "portabilidade": 0.0003964858479442002, "roaming_cobranca": 0.0005062332123391255, "sem_correspondencia": 0.018078495102795925}, "confidence": 0.9268972404015005, "input_tokens": 629, "latency_ms": 170.63989700000093} +{"id": "g0269-cancelamento_linha-regionalismo-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.01673648568810689, "cancelamento_linha": 0.9696179620087786, "portabilidade": 0.009256287874018, "sem_correspondencia": 0.004389264429096486}, "confidence": 0.9594906160117048, "input_tokens": 305, "latency_ms": 75.53247399999918} +{"id": "g0269-cancelamento_linha-regionalismo-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.004005293044212575, "negociacao_religacao": 0.00022189378216172577, "portabilidade": 0.0007361955378997547, "troca_numero": 0.00017602326381002925, "internet_problema_conexao": 0.0005640974553663516, "vas_contratacao": 0.00015997979245804667, "plano_consulta": 0.0004201533935333109, "desconto_retencao": 0.00016567030083484416, "cadastro_atualizacao": 0.0009007041956798947, "fidelidade_pontos": 0.0006094789117796532, "cancelamento_linha": 0.9882373415136401, "sem_correspondencia": 0.003803168808623716}, "confidence": 0.9871680089239709, "input_tokens": 516, "latency_ms": 135.80228200004285} +{"id": "g0269-cancelamento_linha-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cadastro_atualizacao": 0.0021684837760413316, "marketplace_pedido": 0.0008355188410472139, "negociacao_divida": 0.0004164850723502856, "desconto_retencao": 0.00028577930073924314, "vas_cancelamento": 0.7599656724941212, "portabilidade": 0.22230745096707605, "troca_numero": 0.00010052636511033229, "sem_correspondencia": 0.013920083183514164}, "confidence": 0.7256750542789959, "input_tokens": 420, "latency_ms": 104.16596299995717} +{"id": "g0269-cancelamento_linha-regionalismo-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.009970733754197873, "vas_cancelamento": 0.034398194998362656, "plano_consulta": 0.0005435872305484443, "desconto_retencao": 0.0003004303676606511, "troca_numero": 0.0003971092848256757, "cadastro_atualizacao": 0.00044782866852333554, "cancelamento_linha": 0.9248544619303153, "sem_correspondencia": 0.029087653765566147}, "confidence": 0.9141193850632174, "input_tokens": 411, "latency_ms": 106.77937700000939} +{"id": "g0269-cancelamento_linha-regionalismo-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.0023470656596490036, "vas_consulta": 0.0006493360706492716, "cancelamento_linha": 0.9865495526478837, "cadastro_atualizacao": 0.0007549513910363592, "vas_cancelamento": 0.0036039187260952605, "roaming_cobranca": 0.0005068462779013754, "portabilidade": 0.0009208174083239981, "recarga_realizar": 0.00013453413634081045, "desconto_retencao": 0.00035609212460927485, "troca_numero": 0.00010212470321667527, "suporte_sem_sinal": 0.0013380805874947236, "sem_correspondencia": 0.002736680266799726}, "confidence": 0.9853267847067823, "input_tokens": 507, "latency_ms": 123.19871999994803} +{"id": "g0269-cancelamento_linha-regionalismo-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.010436889201209186, "vas_cancelamento": 0.007283083544287791, "cancelamento_linha": 0.9708761011098108, "sem_correspondencia": 0.01140392614469212}, "confidence": 0.9611681348130814, "input_tokens": 307, "latency_ms": 78.12123599995857} +{"id": "g0269-cancelamento_linha-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"suporte_chip_esim": 0.0023366667153905895, "troca_numero": 0.0007390786887934005, "conta_debito_automatico_digital": 0.0013560163390524836, "recarga_realizar": 0.0004203419607732194, "negociacao_religacao": 0.00040146507518205177, "roaming_pacote": 0.0002861416610259801, "internet_problema_conexao": 0.0007170566159365245, "vas_cancelamento": 0.9890045349793617, "seguranca_fraude": 0.00040377232725984205, "portabilidade": 0.0009724460935716992, "cadastro_atualizacao": 0.00029046513012331556, "marketplace_compra": 0.00019990295635604209, "beneficios_consulta": 0.00010835427974171308, "desconto_retencao": 7.080564543361474e-05, "vas_consulta": 0.0002208985764328129, "sem_correspondencia": 0.002472052955564894}, "confidence": 0.9882715039779857, "input_tokens": 642, "latency_ms": 176.77364100001114} +{"id": "g0269-cancelamento_linha-regionalismo-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.019577568420504995, "portabilidade": 0.30439638690345067, "cancelamento_linha": 0.6562487152033296, "sem_correspondencia": 0.01977732947271475}, "confidence": 0.5416649536044394, "input_tokens": 309, "latency_ms": 77.71255500000507} +{"id": "g0269-cancelamento_linha-regionalismo-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9838791936291067, "portabilidade": 0.004258061196278447, "vas_cancelamento": 0.0074346018198100435, "sem_correspondencia": 0.004428143354804897}, "confidence": 0.9785055915054756, "input_tokens": 313, "latency_ms": 77.76119499999368} +{"id": "g0269-cancelamento_linha-regionalismo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.0025861784694096767, "portabilidade": 0.0013379549227590228, "cadastro_atualizacao": 0.0009048416447022631, "suporte_configuracao": 0.00021594948923536303, "vas_cancelamento": 0.0044237505414147105, "desconto_retencao": 0.000854653303537287, "cancelamento_linha": 0.979346380856692, "sem_correspondencia": 0.010330290772249664}, "confidence": 0.9763958638362195, "input_tokens": 412, "latency_ms": 105.59649399999671} +{"id": "g0270-cancelamento_linha-emocional-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0006459657868293791, "internet_pacote_adicional": 0.00030066567139918065, "desconto_retencao": 0.0006745110389724012, "cancelamento_linha": 0.9949405831907187, "vas_consulta": 0.0005564655305975135, "parceiros_ofertas": 0.0001132709351327744, "conta_debito_automatico_digital": 0.00025160398757786544, "troca_numero": 8.013573240915309e-05, "vas_cancelamento": 9.643471747206272e-05, "portabilidade": 4.73801985074654e-05, "conta_pagamento_confirmacao": 5.485187176636895e-05, "sem_correspondencia": 0.0022381313386171564}, "confidence": 0.9944806362080564, "input_tokens": 518, "latency_ms": 136.77027599999292} +{"id": "g0270-cancelamento_linha-emocional-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"recarga_saldo": 0.0006843838985870509, "atendimento_humano": 0.0002460426627769643, "troca_numero": 0.0005082146837700971, "recarga_realizar": 0.00021584832319561625, "portabilidade": 0.001115564077176468, "cancelamento_linha": 0.9858883782555021, "cadastro_atualizacao": 0.0002783100781016513, "vas_consulta": 0.00023886444619974123, "reclamacao_atendimento": 0.00518704358557791, "desconto_retencao": 0.00010444195207698222, "roaming_duvida": 0.00012508579451808103, "plano_consulta": 9.883858631213886e-05, "vas_cancelamento": 0.00011169607319319864, "suporte_sem_sinal": 3.896923611612184e-05, "fidelidade_pontos": 9.606441850591599e-05, "sem_correspondencia": 0.005062253928390102}, "confidence": 0.9849476034725356, "input_tokens": 625, "latency_ms": 170.224979000011} +{"id": "g0270-cancelamento_linha-emocional-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.8829882111613415, "portabilidade": 0.0033265324962843527, "vas_cancelamento": 0.08462058273381573, "sem_correspondencia": 0.02906467360855848}, "confidence": 0.8439842815484551, "input_tokens": 307, "latency_ms": 76.18709299998727} +{"id": "g0270-cancelamento_linha-emocional-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9780707896558013, "portabilidade": 0.006788855215207871, "vas_cancelamento": 0.005496975120574379, "sem_correspondencia": 0.009643380008416424}, "confidence": 0.9707610528744017, "input_tokens": 303, "latency_ms": 77.2724849999804} +{"id": "g0270-cancelamento_linha-emocional-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.03946877507226991, "portabilidade": 0.001987136754071158, "cadastro_atualizacao": 0.0002984335905646761, "troca_numero": 0.0002779659695031191, "conta_segunda_via": 0.0002803823598264409, "desconto_retencao": 0.0003181393156837808, "cancelamento_linha": 0.9503587852377027, "sem_correspondencia": 0.0070103817003782645}, "confidence": 0.9432671831288028, "input_tokens": 411, "latency_ms": 105.39825999995855} +{"id": "g0270-cancelamento_linha-emocional-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.3709770631021947, "cancelamento_linha": 0.5858507312373948, "portabilidade": 0.009265266472057873, "sem_correspondencia": 0.03390693918835271}, "confidence": 0.4478009749831931, "input_tokens": 303, "latency_ms": 77.96335000000454} +{"id": "g0270-cancelamento_linha-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"marketplace_compra": 0.0029462532314449134, "negociacao_divida": 0.000734561963330341, "troca_numero": 0.0003628450666537786, "recarga_saldo": 0.00017011120884413033, "fidelidade_resgate": 0.00574426324916946, "vas_cancelamento": 0.9630177283071685, "cadastro_atualizacao": 0.014303232467261562, "desconto_retencao": 0.00031438149746455753, "portabilidade": 0.000616027374196728, "fidelidade_pontos": 3.710575616423043e-05, "conta_explicacao": 0.00011190263363559656, "suporte_sem_sinal": 3.7402415608418346e-05, "roaming_duvida": 5.2695883393694346e-05, "suporte_configuracao": 6.741821836003494e-05, "conta_pagamento_confirmacao": 0.00012904848702763113, "sem_correspondencia": 0.011355022240276267}, "confidence": 0.9605522435276463, "input_tokens": 651, "latency_ms": 177.3652469999547} +{"id": "g0270-cancelamento_linha-emocional-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_explicacao": 0.0013418719602746752, "portabilidade": 0.001919385087244262, "desconto_retencao": 0.0002991640725059702, "vas_cancelamento": 0.5901807351420381, "cadastro_atualizacao": 0.0003613270252528965, "cancelamento_linha": 0.4046714527697603, "conta_pagamento_confirmacao": 0.00017093927229047632, "plano_consulta": 6.144958265689985e-05, "recarga_nao_creditada": 4.451182848448795e-05, "troca_numero": 7.172207348900823e-06, "negociacao_divida": 1.9978679414933026e-05, "sem_correspondencia": 0.0009220123727281826}, "confidence": 0.5529244383367686, "input_tokens": 513, "latency_ms": 134.31225800002267} +{"id": "g0270-cancelamento_linha-emocional-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.0016070620280904098, "recarga_saldo": 9.526595332694804e-05, "vas_cancelamento": 0.34410109000244665, "cadastro_atualizacao": 0.0003069292460591665, "marketplace_pedido": 0.00044162376491215394, "negociacao_religacao": 0.00010587594490585363, "portabilidade": 0.000270907251191282, "desconto_retencao": 0.0002347495907305643, "cancelamento_linha": 0.6401380659774418, "troca_numero": 0.00044284134435199714, "roaming_pacote": 0.00024779251296767885, "sem_correspondencia": 0.012007796383575471}, "confidence": 0.6074233447026638, "input_tokens": 509, "latency_ms": 123.20332000001599} +{"id": "g0270-cancelamento_linha-emocional-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0009308163619216435, "troca_numero": 0.00023492744723285568, "cancelamento_linha": 0.9953380245120078, "conta_pagamento_confirmacao": 0.0006433510909945289, "portabilidade": 0.0003219777054234376, "bonus_nao_recebido": 0.0001296746878811672, "vas_cancelamento": 0.00013129349833945552, "desconto_retencao": 8.600991526158756e-05, "roaming_duvida": 0.0003761257727727106, "conta_explicacao": 7.622491015888692e-05, "seguranca_perda_roubo": 0.0013011457946607587, "sem_correspondencia": 0.0004304283033452683}, "confidence": 0.994914208558554, "input_tokens": 529, "latency_ms": 143.39661600001818} +{"id": "g0270-cancelamento_linha-emocional-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.0010674544617635486, "cancelamento_linha": 0.9919884802165345, "portabilidade": 0.0015066159450803193, "cadastro_atualizacao": 0.000519023622760071, "conta_vencimento": 0.00034562954399863045, "vas_cancelamento": 0.0018206911249934548, "troca_numero": 0.00017439114688675862, "sem_correspondencia": 0.0025777139379826535}, "confidence": 0.9908439773903251, "input_tokens": 396, "latency_ms": 103.73580200001697} +{"id": "g0270-cancelamento_linha-emocional-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.006395967364266743, "vas_cancelamento": 0.10363824638154875, "cancelamento_linha": 0.8820163300111198, "sem_correspondencia": 0.007949456243064795}, "confidence": 0.8426884400148262, "input_tokens": 300, "latency_ms": 77.30431100003443} +{"id": "g0271-cancelamento_linha-longo_contexto-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 98, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 222, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0032702921390400405, "vas_cancelamento": 0.023606327161431878, "cancelamento_linha": 0.9627563000709476, "sem_correspondencia": 0.010367080628580522}, "confidence": 0.9503417334279298, "input_tokens": 358, "latency_ms": 84.99436200003174} +{"id": "g0271-cancelamento_linha-longo_contexto-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_consulta": 0.0010640324097422097, "fidelidade_resgate": 8.196091801444447e-05, "internet_pacote_adicional": 0.00010522765813772726, "portabilidade": 0.000370324361141533, "negociacao_religacao": 0.00016599104840896232, "desconto_retencao": 0.0005190543465094143, "beneficios_consulta": 0.0011863728108682462, "roaming_duvida": 0.0008540776271619503, "vas_cancelamento": 0.31723633193811596, "roaming_pacote": 0.00042550235958138373, "suporte_chip_esim": 0.0007088812016138861, "cancelamento_linha": 0.6768916796275577, "recarga_nao_creditada": 0.00014204318554333816, "troca_numero": 5.305554476664945e-05, "cadastro_atualizacao": 6.905863602054495e-05, "sem_correspondencia": 0.0001264063268160822}, "confidence": 0.6553511249360614, "input_tokens": 664, "latency_ms": 181.4413279999485} +{"id": "g0271-cancelamento_linha-longo_contexto-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 212, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 0.0008413809603729893, "bonus_nao_recebido": 0.00012696600077859318, "cadastro_atualizacao": 0.0004784573617139726, "plano_troca": 0.0006027739493592639, "internet_pacote_adicional": 0.0006657664646619784, "cancelamento_linha": 0.9904266315151614, "portabilidade": 0.00021468660462939344, "roaming_duvida": 0.0004052973891824169, "conta_debito_automatico_digital": 0.0024399358478211603, "marketplace_compra": 3.189662351899653e-05, "troca_numero": 5.21750147178468e-05, "vas_cancelamento": 0.00024533089359851206, "fidelidade_pontos": 7.565949819076288e-05, "desconto_retencao": 4.02103635302634e-05, "conta_pagamento_confirmacao": 5.8740544405968944e-05, "sem_correspondencia": 0.003294090968356257}, "confidence": 0.9897884069495053, "input_tokens": 700, "latency_ms": 187.90795299997853} +{"id": "g0271-cancelamento_linha-longo_contexto-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.020485649285478174, "bonus_nao_recebido": 0.0013201130153156011, "vas_cancelamento": 0.2511439416868556, "cancelamento_linha": 0.7244165308384175, "troca_numero": 0.0013960948686032317, "cadastro_atualizacao": 7.659674049064087e-05, "desconto_retencao": 2.6060802994614586e-05, "sem_correspondencia": 0.0011350127618445808}, "confidence": 0.6850474638153343, "input_tokens": 460, "latency_ms": 112.48429800002668} +{"id": "g0271-cancelamento_linha-longo_contexto-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.06330473040486888, "cancelamento_linha": 0.9088694726627025, "portabilidade": 0.0194573450081442, "sem_correspondencia": 0.008368451924284481}, "confidence": 0.8784926302169366, "input_tokens": 343, "latency_ms": 85.69409300002917} +{"id": "g0271-cancelamento_linha-longo_contexto-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.001054156880709489, "troca_numero": 0.0007762920119309708, "desconto_retencao": 0.0005765780035365842, "portabilidade": 0.3085428188846751, "cadastro_atualizacao": 0.0010378597168599923, "cancelamento_linha": 0.6808376556605146, "vas_cancelamento": 0.0002499695412003736, "sem_correspondencia": 0.006924669300573015}, "confidence": 0.635243035040588, "input_tokens": 442, "latency_ms": 105.55325100000346} +{"id": "g0271-cancelamento_linha-longo_contexto-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 201, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9786790340364258, "cadastro_atualizacao": 0.002340437400152981, "portabilidade": 0.0022892756994506848, "desconto_retencao": 0.0003478003253269573, "vas_contratacao": 0.0017549866131542605, "troca_numero": 0.000412433480418265, "vas_cancelamento": 0.004988944265218007, "sem_correspondencia": 0.009187088179853104}, "confidence": 0.9756331817559152, "input_tokens": 453, "latency_ms": 113.37328199999774} +{"id": "g0271-cancelamento_linha-longo_contexto-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 202, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0003727640044260124, "conta_segunda_via": 0.00013282819970904082, "troca_numero": 0.000303509663297715, "desconto_retencao": 0.00013205810424383256, "beneficios_consulta": 0.0004163244701992281, "cancelamento_linha": 0.9974105676986692, "marketplace_compra": 8.67245877568337e-05, "vas_consulta": 0.0001491518902626284, "roaming_cobranca": 0.00011618176673330923, "portabilidade": 2.556008621852804e-05, "internet_pacote_adicional": 7.012763759020207e-05, "negociacao_divida": 3.8205045195721905e-05, "conta_contestacao": 3.8911415443132594e-05, "vas_cancelamento": 1.8580024865064453e-05, "internet_consumo": 4.6229077502321896e-05, "sem_correspondencia": 0.0006422763278872507}, "confidence": 0.9972379388785805, "input_tokens": 671, "latency_ms": 182.22300799999402} +{"id": "g0271-cancelamento_linha-longo_contexto-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 203, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9662700532385743, "desconto_retencao": 0.0005120215300341182, "plano_nova_linha": 0.0006551428731670658, "troca_numero": 0.00024761679663622604, "portabilidade": 0.002146658330227053, "vas_cancelamento": 0.02610181936507145, "cadastro_atualizacao": 0.0004932631099598426, "sem_correspondencia": 0.0035734247563298694}, "confidence": 0.9614514894155135, "input_tokens": 447, "latency_ms": 106.16769599999998} +{"id": "g0271-cancelamento_linha-longo_contexto-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["reclamacao_atendimento", "seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 191, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_debito_automatico_digital": 0.0006388998398957294, "conta_segunda_via": 0.0001430782504551849, "cadastro_atualizacao": 0.0002504113711723712, "negociacao_divida": 0.00010595826732043608, "marketplace_pedido": 0.0009641397278743562, "vas_cancelamento": 0.7857420368846431, "recarga_realizar": 0.0007318490557396959, "troca_numero": 0.00021322704184038014, "portabilidade": 0.0009742700272041572, "cancelamento_linha": 0.20503475166004284, "beneficios_consulta": 9.871273971511601e-05, "desconto_retencao": 0.00011805515437544867, "bonus_nao_recebido": 5.5072116359657414e-05, "seguranca_perda_roubo": 0.00025874099016878966, "internet_problema_conexao": 0.00012583647600342867, "sem_correspondencia": 0.004544960397189563}, "confidence": 0.7714581726769526, "input_tokens": 689, "latency_ms": 182.65136400003712} +{"id": "g0271-cancelamento_linha-longo_contexto-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 196, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.0047749297398635236, "recarga_nao_creditada": 0.0008045769031552468, "cancelamento_linha": 0.987208987218293, "suporte_chip_esim": 0.0014009773441065545, "portabilidade": 0.0016063617121439611, "suporte_sem_sinal": 0.00038116502290225874, "roaming_duvida": 0.0003808358275327555, "fidelidade_pontos": 0.00017735863957695506, "cadastro_atualizacao": 0.0004778343826169295, "desconto_retencao": 7.108347256999369e-05, "troca_numero": 0.00020578181044063302, "roaming_pacote": 5.7709439225428854e-05, "fidelidade_resgate": 5.1863137331401935e-05, "conta_debito_automatico_digital": 0.00017472005295520465, "vas_cancelamento": 0.00019790673740506342, "sem_correspondencia": 0.002027908559880947}, "confidence": 0.9863562530328461, "input_tokens": 685, "latency_ms": 184.5937479999975} +{"id": "g0271-cancelamento_linha-longo_contexto-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 214, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0020036994238563297, "cadastro_atualizacao": 0.0006183617487673962, "atendimento_humano": 0.002111531293611825, "troca_numero": 0.001007549766774862, "cancelamento_linha": 0.9916520588685793, "vas_cancelamento": 0.0003708898655861651, "plano_troca": 0.0002107076564020159, "internet_consumo": 0.00024575417562693654, "fidelidade_resgate": 0.00047928012637612295, "desconto_retencao": 6.820878997669205e-05, "suporte_chip_esim": 0.00017983669480183906, "sem_correspondencia": 0.0010521215896406217}, "confidence": 0.9908931551293592, "input_tokens": 564, "latency_ms": 149.61961699998483} +{"id": "g0274-troca_numero-informal_abreviado-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_contratacao": 0.002261674477356421, "internet_problema_conexao": 0.0018023500439295073, "troca_numero": 0.9072980448384842, "desconto_retencao": 0.0010722272247722894, "bonus_nao_recebido": 0.0005382717010225819, "vas_consulta": 0.00018509250170553506, "marketplace_pedido": 0.00013755903749858645, "recarga_nao_creditada": 0.0001822569727653702, "seguranca_fraude": 0.0013496500154548724, "portabilidade": 0.0820718441281408, "cancelamento_linha": 0.00045221281775682375, "negociacao_divida": 0.00010416290166848186, "fidelidade_resgate": 4.8826501822329794e-05, "internet_consumo": 0.00012092606956219842, "cadastro_atualizacao": 0.0005346918469690418, "sem_correspondencia": 0.001840208921090877}, "confidence": 0.9011179144943834, "input_tokens": 627, "latency_ms": 172.7255359999731} +{"id": "g0274-troca_numero-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"plano_nova_linha": 0.0010174742264773067, "plano_consulta": 0.0003412847376252414, "suporte_configuracao": 0.0015914297114410292, "cadastro_atualizacao": 0.06504306543167117, "portabilidade": 0.9287489130121404, "conta_pagamento_confirmacao": 0.00014115032844082493, "cancelamento_linha": 6.090156342910936e-05, "sem_correspondencia": 0.0030557809887749978}, "confidence": 0.9185701862995888, "input_tokens": 410, "latency_ms": 106.21444899999233} +{"id": "g0274-troca_numero-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.39972965670161287, "seguranca_fraude": 0.00145264048799266, "roaming_duvida": 0.0037194546442132414, "suporte_chip_esim": 0.0031591567872987962, "beneficios_consulta": 0.00044107590085842375, "internet_problema_conexao": 0.00044650973186795376, "plano_troca": 0.00013762041745684595, "portabilidade": 0.5759083355575698, "internet_consumo": 0.00028313650240307554, "cancelamento_linha": 4.8345535725969193e-05, "plano_nova_linha": 0.0002069654231996552, "sem_correspondencia": 0.014467102309800724}, "confidence": 0.5373545478809852, "input_tokens": 535, "latency_ms": 145.4637140000159} +{"id": "g0274-troca_numero-informal_abreviado-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.24315750551708168, "cadastro_atualizacao": 0.004552609828112296, "vas_cancelamento": 0.0003906404167923137, "conta_segunda_via": 0.0002691063952118797, "internet_consumo": 0.0025116388561396553, "troca_numero": 0.739551876512551, "vas_contratacao": 0.0003664331000301649, "internet_pacote_adicional": 0.0002147951787575718, "suporte_sem_sinal": 0.00018359303995599735, "negociacao_divida": 3.3633567744719627e-05, "desconto_retencao": 6.54775987260442e-05, "marketplace_pedido": 5.997816223790467e-05, "conta_pagamento_confirmacao": 4.970562655364956e-05, "cancelamento_linha": 2.298387827622238e-05, "conta_explicacao": 0.00016433554360463734, "sem_correspondencia": 0.008405686778224212}, "confidence": 0.7221886682800546, "input_tokens": 635, "latency_ms": 173.02994599998556} +{"id": "g0274-troca_numero-informal_abreviado-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.8879308576192305, "cancelamento_linha": 0.003218704431027463, "plano_troca": 0.0008156231753755436, "suporte_configuracao": 0.0005620363203273021, "portabilidade": 0.09772243320498171, "cadastro_atualizacao": 0.003452841416505524, "vas_cancelamento": 0.0002516892131589159, "sem_correspondencia": 0.006045814619393203}, "confidence": 0.8719209801362633, "input_tokens": 405, "latency_ms": 104.63309400000753} +{"id": "g0274-troca_numero-informal_abreviado-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.7167513501749515, "plano_consulta": 0.0009971062993701424, "seguranca_fraude": 0.000757782640804571, "cancelamento_linha": 0.0004328760742827178, "internet_consumo": 0.0009674447647755322, "cadastro_atualizacao": 0.008462658377719623, "vas_cancelamento": 0.0002772476239960598, "conta_segunda_via": 0.0002486383775883314, "suporte_configuracao": 0.00039783031026466406, "portabilidade": 0.240400853948627, "plano_nova_linha": 0.00021169511648086236, "sem_correspondencia": 0.030094516291138913}, "confidence": 0.6910014729181289, "input_tokens": 518, "latency_ms": 138.59533999999485} +{"id": "g0274-troca_numero-informal_abreviado-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_contestacao": 0.0010714887306007197, "bonus_nao_recebido": 0.0005638427997837789, "cadastro_atualizacao": 0.045945181616230436, "troca_numero": 0.9474756791549217, "seguranca_perda_roubo": 0.00020185584603877904, "portabilidade": 0.0022078917496972344, "cancelamento_linha": 5.199564656044779e-05, "sem_correspondencia": 0.0024820644561669345}, "confidence": 0.939972204748482, "input_tokens": 409, "latency_ms": 106.24045499997692} +{"id": "g0274-troca_numero-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"suporte_sem_sinal": 0.0018516905501162974, "cadastro_atualizacao": 0.5495933403075379, "suporte_configuracao": 0.0018658594004782954, "vas_cancelamento": 0.00014213111434969582, "portabilidade": 0.44063313773168256, "beneficios_consulta": 0.00022127399295271576, "cancelamento_linha": 4.425994652826515e-05, "suporte_chip_esim": 4.996694817437813e-05, "conta_explicacao": 9.279587974728379e-05, "vas_consulta": 1.5000180403574275e-05, "internet_pacote_adicional": 3.855123305956703e-05, "sem_correspondencia": 0.005451992714969567}, "confidence": 0.5086472803354959, "input_tokens": 533, "latency_ms": 144.89683099998274} +{"id": "g0274-troca_numero-informal_abreviado-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.09081365398932326, "troca_numero": 0.8722000612654766, "cadastro_atualizacao": 0.02252090749039489, "sem_correspondencia": 0.014465377254805204}, "confidence": 0.829600081687302, "input_tokens": 298, "latency_ms": 76.26226399997904} +{"id": "g0274-troca_numero-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"seguranca_fraude": 0.0015127072927458528, "vas_consulta": 0.0004527112063542261, "marketplace_pedido": 0.000480250035690043, "cadastro_atualizacao": 0.07207310681138446, "internet_problema_conexao": 0.0010063453945427323, "roaming_duvida": 0.0006084062918498376, "internet_pacote_adicional": 0.0001283058483122007, "parceiros_ofertas": 0.00015954495195217262, "portabilidade": 0.9173232627251735, "negociacao_divida": 5.5081760329889364e-05, "plano_nova_linha": 9.613156323293617e-05, "cancelamento_linha": 0.00012444988319689079, "conta_explicacao": 6.821047069546863e-05, "desconto_retencao": 0.00011771671166289963, "conta_vencimento": 6.281158847016513e-05, "sem_correspondencia": 0.005730957464406514}, "confidence": 0.9118114802401853, "input_tokens": 620, "latency_ms": 168.77404100000604} +{"id": "g0274-troca_numero-informal_abreviado-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9284248172184753, "portabilidade": 0.045023636346070206, "cadastro_atualizacao": 0.008972337231888169, "sem_correspondencia": 0.017579209203566388}, "confidence": 0.9045664229579669, "input_tokens": 299, "latency_ms": 76.23729799996681} +{"id": "g0274-troca_numero-informal_abreviado-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.06818657691758988, "fidelidade_resgate": 0.0005069995778656524, "internet_problema_conexao": 0.00074763937236997, "suporte_chip_esim": 0.0006336944918161711, "bonus_nao_recebido": 0.0005036560419137043, "plano_nova_linha": 0.0002494505438544024, "fidelidade_pontos": 0.0003078041934620118, "marketplace_pedido": 0.00016058529990451478, "vas_cancelamento": 0.000661932896215693, "troca_numero": 0.8760737141488333, "conta_pagamento_confirmacao": 0.0002449679807203565, "negociacao_religacao": 0.00027843430139434057, "cancelamento_linha": 9.402433393153147e-05, "beneficios_consulta": 0.0024985351353645443, "portabilidade": 0.03295389440184402, "sem_correspondencia": 0.015898090362919948}, "confidence": 0.8678119617587554, "input_tokens": 637, "latency_ms": 173.2086310000227} +{"id": "g0275-troca_numero-erros_digitacao-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.036211781638240674, "troca_numero": 0.8938362563021022, "cancelamento_linha": 0.001218270232999514, "vas_contratacao": 0.0003078771734490084, "portabilidade": 0.05910373819229422, "conta_contestacao": 0.0002508108538857562, "parceiros_ofertas": 5.946035904958246e-05, "sem_correspondencia": 0.009011805247979034}, "confidence": 0.8786700072024022, "input_tokens": 400, "latency_ms": 103.86173399996323} +{"id": "g0275-troca_numero-erros_digitacao-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.19238898748644925, "cadastro_atualizacao": 0.00849784556383013, "troca_numero": 0.6234425875576749, "sem_correspondencia": 0.1756705793920457}, "confidence": 0.49792345007689987, "input_tokens": 297, "latency_ms": 77.88594200002308} +{"id": "g0275-troca_numero-erros_digitacao-02-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.062017492760670506, "cancelamento_linha": 0.00017645736172663615, "conta_debito_automatico_digital": 0.0005365520951938359, "seguranca_fraude": 0.00013244472635475524, "recarga_realizar": 0.0007323251173627662, "troca_numero": 0.9201996141609189, "beneficios_consulta": 0.00012868852528814104, "conta_pagamento_confirmacao": 0.00024099754993940918, "negociacao_religacao": 0.0002831910501287691, "portabilidade": 0.004617195177389083, "negociacao_divida": 0.00014780139049849384, "sem_correspondencia": 0.010787240084528705}, "confidence": 0.9129450336300932, "input_tokens": 516, "latency_ms": 136.16492600004904} +{"id": "g0275-troca_numero-erros_digitacao-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.8827766188867767, "portabilidade": 0.06594224675306479, "cadastro_atualizacao": 0.01630493173177044, "sem_correspondencia": 0.034976202628388194}, "confidence": 0.8437021585157018, "input_tokens": 295, "latency_ms": 77.09317000001192} +{"id": "g0275-troca_numero-erros_digitacao-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_explicacao": 0.003675973362745798, "parceiros_ofertas": 0.0010222388080168515, "portabilidade": 0.04397277059575321, "conta_pagamento_confirmacao": 0.00051133002112316, "troca_numero": 0.9425105712532449, "plano_consulta": 0.00018701186295539847, "seguranca_perda_roubo": 5.0883475183797144e-05, "cancelamento_linha": 7.981874098347912e-05, "marketplace_compra": 0.00015007462725812585, "cadastro_atualizacao": 0.00012955045041853697, "negociacao_religacao": 0.00022672265370863475, "sem_correspondencia": 0.007483054148608169}, "confidence": 0.9372842595489942, "input_tokens": 508, "latency_ms": 123.3145759999843} +{"id": "g0275-troca_numero-erros_digitacao-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.24081055251080605, "troca_numero": 0.6765198375399051, "cadastro_atualizacao": 0.01959494802163455, "sem_correspondencia": 0.06307466192765435}, "confidence": 0.5686931167198734, "input_tokens": 293, "latency_ms": 77.73389999999836} +{"id": "g0275-troca_numero-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0014938598907956247, "negociacao_religacao": 0.00041994000293044624, "conta_pagamento_confirmacao": 0.000522980763186506, "conta_vencimento": 0.0006914448422685035, "portabilidade": 0.001124220241454475, "roaming_duvida": 0.00084718764501276, "marketplace_pedido": 0.0001965932398685343, "marketplace_compra": 0.00021623545385289557, "atendimento_humano": 0.012260273931811963, "conta_debito_automatico_digital": 0.0013415792826422471, "parceiros_ofertas": 0.00011959241234823844, "cadastro_atualizacao": 0.0010964677457455444, "plano_nova_linha": 0.001149417683469969, "cancelamento_linha": 0.006073285294062804, "seguranca_fraude": 0.006815233275709015, "sem_correspondencia": 0.9656316882948405}, "confidence": 0.9633404675144964, "input_tokens": 634, "latency_ms": 172.50637800003688} +{"id": "g0275-troca_numero-erros_digitacao-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 0.0006123768122825333, "conta_vencimento": 0.000464439970634363, "vas_contratacao": 0.0006246082295804751, "plano_troca": 0.0009067616908208817, "suporte_configuracao": 0.0002934753299629702, "reclamacao_atendimento": 0.000248660584947744, "internet_problema_conexao": 0.0004972194476667454, "troca_numero": 0.9937624120464102, "conta_contestacao": 0.0004956748219355752, "vas_consulta": 0.00012141191034550722, "conta_segunda_via": 0.000395101069196692, "portabilidade": 0.001107549537074339, "cancelamento_linha": 8.084761572134857e-05, "recarga_saldo": 6.835981960031165e-05, "cadastro_atualizacao": 7.960117336237805e-05, "sem_correspondencia": 0.00024149994045790827}, "confidence": 0.9933465728495044, "input_tokens": 637, "latency_ms": 174.04107599998042} +{"id": "g0275-troca_numero-erros_digitacao-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.00831721343139194, "troca_numero": 0.9781435427772126, "portabilidade": 0.009500014417024846, "sem_correspondencia": 0.004039229374370602}, "confidence": 0.9708580570362834, "input_tokens": 291, "latency_ms": 74.83155800002805} +{"id": "g0275-troca_numero-erros_digitacao-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.0007404190770594018, "atendimento_humano": 0.0009022202524796285, "cadastro_atualizacao": 0.0013281947814949178, "beneficios_consulta": 0.0006726731455785507, "troca_numero": 0.9609000095264413, "portabilidade": 0.0010229385460829095, "conta_vencimento": 0.00012804016761288505, "sem_correspondencia": 0.03430550450325037}, "confidence": 0.9553142966016475, "input_tokens": 381, "latency_ms": 91.93017299998019} +{"id": "g0275-troca_numero-erros_digitacao-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"internet_problema_conexao": 0.0012498406779261541, "negociacao_divida": 0.00025167230761053295, "suporte_configuracao": 0.0003065521162511994, "conta_vencimento": 0.000341752116553706, "seguranca_perda_roubo": 0.00037150159308024886, "cancelamento_linha": 8.335195511873819e-05, "reclamacao_atendimento": 0.00011925755598727143, "suporte_sem_sinal": 0.00018751847734496487, "vas_contratacao": 0.000299664533112164, "roaming_cobranca": 9.366446099739009e-05, "portabilidade": 0.21441534039367788, "fidelidade_resgate": 0.00038639559430060004, "cadastro_atualizacao": 0.0020772949183387106, "bonus_nao_recebido": 0.0005310503149145403, "troca_numero": 0.7762256980544278, "sem_correspondencia": 0.0030594449303581283}, "confidence": 0.7613074112580562, "input_tokens": 631, "latency_ms": 173.64262399996733} +{"id": "g0275-troca_numero-erros_digitacao-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.031010324718586866, "portabilidade": 0.20084718563910475, "troca_numero": 0.7356854524947557, "sem_correspondencia": 0.03245703714755276}, "confidence": 0.6475806033263409, "input_tokens": 293, "latency_ms": 75.52633699998523} +{"id": "g0278-troca_numero-longo_contexto-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 195, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.0010283592129143565, "cadastro_atualizacao": 0.017650787693475514, "roaming_cobranca": 0.006302032690683247, "troca_numero": 0.9714465106383926, "cancelamento_linha": 0.0005637238662834172, "portabilidade": 0.0007109004876115413, "desconto_retencao": 3.1260028008823324e-05, "sem_correspondencia": 0.00226642538263047}, "confidence": 0.9673674407295918, "input_tokens": 447, "latency_ms": 106.38293499999918} +{"id": "g0278-troca_numero-longo_contexto-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.17028854243438615, "cadastro_atualizacao": 0.005478480700247739, "cancelamento_linha": 0.0009046125086941866, "negociacao_religacao": 0.0009980432892818711, "atendimento_humano": 0.0012954398851483973, "troca_numero": 0.7993933523664976, "suporte_configuracao": 0.0001585699924130437, "sem_correspondencia": 0.021482958823331087}, "confidence": 0.7707352598474256, "input_tokens": 427, "latency_ms": 104.96474500001796} +{"id": "g0278-troca_numero-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 176, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"parceiros_ofertas": 0.001299791132753165, "portabilidade": 0.9866370970774881, "reclamacao_atendimento": 0.001642435868266807, "suporte_chip_esim": 0.000963236659964293, "cancelamento_linha": 0.0013566304443441808, "cadastro_atualizacao": 0.00047264047485210027, "negociacao_divida": 0.0006536417876327623, "sem_correspondencia": 0.0069745265546985085}, "confidence": 0.9847281109457008, "input_tokens": 454, "latency_ms": 113.69073200000912} +{"id": "g0278-troca_numero-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"atendimento_humano": 0.001796134530907125, "negociacao_religacao": 0.0004724074447786199, "cadastro_atualizacao": 0.013190547248714725, "conta_contestacao": 0.000982856879035525, "marketplace_pedido": 0.000536438459487028, "cancelamento_linha": 0.0009869102418875535, "internet_problema_conexao": 0.00016220843283761775, "plano_troca": 0.0006255180568830515, "portabilidade": 0.9769707498752133, "beneficios_consulta": 0.00013324336473488125, "roaming_duvida": 7.826783057119835e-05, "conta_explicacao": 0.00021762845985943835, "bonus_nao_recebido": 6.984872645643143e-05, "seguranca_perda_roubo": 6.242835230795702e-05, "suporte_sem_sinal": 7.10169875984479e-05, "sem_correspondencia": 0.003643795108727225}, "confidence": 0.9754354665335608, "input_tokens": 659, "latency_ms": 180.6109970000307} +{"id": "g0278-troca_numero-longo_contexto-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9790589575284934, "cadastro_atualizacao": 0.00935011560499014, "portabilidade": 0.004534556503664861, "sem_correspondencia": 0.007056370362851561}, "confidence": 0.9720786100379915, "input_tokens": 322, "latency_ms": 77.91212700004735} +{"id": "g0278-troca_numero-longo_contexto-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 135, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.39160561785168085, "cadastro_atualizacao": 0.005196932501645313, "troca_numero": 0.5863737217317886, "sem_correspondencia": 0.016823727914885254}, "confidence": 0.4484982956423848, "input_tokens": 321, "latency_ms": 78.31372399999736} +{"id": "g0278-troca_numero-longo_contexto-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 138, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"fidelidade_pontos": 0.002133680236306692, "portabilidade": 0.03209748547690489, "cadastro_atualizacao": 0.0006793777002003587, "plano_consulta": 0.0006468303086201249, "desconto_retencao": 0.0006371884953131534, "suporte_configuracao": 0.0010071450973331874, "troca_numero": 0.9531184816418908, "marketplace_compra": 0.000349736349073237, "cancelamento_linha": 0.00015934361678310167, "recarga_saldo": 0.0001370014395940253, "parceiros_ofertas": 0.00012048207488935144, "sem_correspondencia": 0.008913247563091052}, "confidence": 0.9488565254275173, "input_tokens": 534, "latency_ms": 143.78382699999293} +{"id": "g0278-troca_numero-longo_contexto-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 132, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"parceiros_ofertas": 0.0019322628774938635, "troca_numero": 0.9711200185204414, "portabilidade": 0.02119030896552686, "cancelamento_linha": 0.0012859701185004718, "cadastro_atualizacao": 0.0010826682338947022, "vas_cancelamento": 0.00026042658512623345, "marketplace_compra": 0.00011472279202622988, "sem_correspondencia": 0.0030136219069903086}, "confidence": 0.9669943068805041, "input_tokens": 426, "latency_ms": 104.28756400000339} +{"id": "g0278-troca_numero-longo_contexto-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.8942166054561711, "cancelamento_linha": 0.003123930093765851, "cadastro_atualizacao": 0.0027405877318947684, "internet_problema_conexao": 0.0007090056846777985, "conta_vencimento": 0.001441344204153412, "parceiros_ofertas": 0.00019102348405688034, "vas_consulta": 0.0004834901861748149, "desconto_retencao": 0.00015972440776017776, "portabilidade": 0.08775379531441405, "roaming_pacote": 0.00017664661487026698, "seguranca_fraude": 0.00020355376197989076, "sem_correspondencia": 0.00880029306008102}, "confidence": 0.8845999332249138, "input_tokens": 523, "latency_ms": 142.69776100002218} +{"id": "g0278-troca_numero-longo_contexto-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 0.0016871349584194502, "atendimento_humano": 0.0004431060446008105, "cadastro_atualizacao": 0.04511077898088806, "bonus_nao_recebido": 0.0006563907825510644, "plano_nova_linha": 0.0006075090525531101, "cancelamento_linha": 0.00011443853996450012, "reclamacao_atendimento": 0.0002734592567277999, "troca_numero": 0.9367622801891762, "fidelidade_pontos": 0.0004242461976310721, "fidelidade_resgate": 7.371913823981843e-05, "recarga_nao_creditada": 0.000308202412808632, "conta_pagamento_confirmacao": 0.00025285758258999263, "portabilidade": 0.011033238215210895, "negociacao_divida": 0.00010026433137908888, "plano_troca": 6.801527256270108e-05, "sem_correspondencia": 0.002084359044696937}, "confidence": 0.9325464322017878, "input_tokens": 648, "latency_ms": 176.33064500000728} +{"id": "g0278-troca_numero-longo_contexto-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.026401682190876314, "troca_numero": 0.9440456181340962, "cadastro_atualizacao": 0.010745152679481548, "sem_correspondencia": 0.01880754699554598}, "confidence": 0.9253941575121282, "input_tokens": 322, "latency_ms": 78.54143599996632} +{"id": "g0278-troca_numero-longo_contexto-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 136, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.1289723034597447, "cadastro_atualizacao": 0.037580376267762124, "troca_numero": 0.7772011907285087, "sem_correspondencia": 0.05624612954398463}, "confidence": 0.7029349209713446, "input_tokens": 317, "latency_ms": 78.90893799998366} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 60, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9359835778618172, "cadastro_atualizacao": 0.0037229931144933093, "internet_consumo": 0.0024677020358559276, "portabilidade": 0.0005828449584265339, "atendimento_humano": 0.04968258093151538, "parceiros_ofertas": 0.00023760712772961609, "suporte_chip_esim": 0.00016976028508591915, "sem_correspondencia": 0.0071529336850761896}, "confidence": 0.9268383746992194, "input_tokens": 422, "latency_ms": 103.77926099999968} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.0009792834196128075, "roaming_pacote": 0.0004033092808399039, "conta_contestacao": 0.0007256154758516998, "vas_consulta": 0.0007576883991406724, "conta_vencimento": 0.00040195766827247483, "beneficios_consulta": 0.0002605304256954204, "internet_consumo": 0.0003469926340222927, "reclamacao_atendimento": 0.9888996011219999, "conta_segunda_via": 0.0007717207944539417, "atendimento_humano": 0.002649739891807398, "plano_troca": 0.00032458031148123196, "sem_correspondencia": 0.0034789805768222996}, "confidence": 0.9878904739512726, "input_tokens": 528, "latency_ms": 142.2180750000166} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.969753508859054, "negociacao_religacao": 0.006523383225301052, "atendimento_humano": 0.015063287219211088, "sem_correspondencia": 0.008659820696433835}, "confidence": 0.9596713451454052, "input_tokens": 306, "latency_ms": 75.858788000005} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.8973178619967733, "internet_consumo": 0.002002921682764928, "plano_consulta": 0.0009225823589385767, "fidelidade_pontos": 0.0006101291273071141, "negociacao_religacao": 0.0011797746343429356, "internet_problema_conexao": 0.0003421060432443834, "conta_explicacao": 0.0004127653215259834, "internet_pacote_adicional": 5.5827520336242985e-05, "desconto_retencao": 0.0008027908490926578, "negociacao_divida": 3.3048207281659243e-05, "recarga_nao_creditada": 8.788381401172002e-05, "conta_segunda_via": 8.077356951665078e-05, "marketplace_pedido": 7.029565178231776e-05, "atendimento_humano": 0.0485506756783342, "conta_contestacao": 0.0008105600066682344, "sem_correspondencia": 0.04672000353807913}, "confidence": 0.8904723861298912, "input_tokens": 649, "latency_ms": 177.75689699999475} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.0015263041717157868, "fidelidade_pontos": 0.00019679669963018533, "plano_troca": 0.00023612315834924211, "negociacao_divida": 0.0003353955035696649, "vas_cancelamento": 0.00047968151387615656, "parceiros_ofertas": 0.0003062791087576768, "conta_contestacao": 0.00010612437775813534, "roaming_cobranca": 0.00021703160643342742, "reclamacao_atendimento": 0.9900125857659974, "conta_debito_automatico_digital": 0.00011587410658227238, "vas_consulta": 0.0001537991233605648, "sem_correspondencia": 0.006314004863969448}, "confidence": 0.9891046390174519, "input_tokens": 543, "latency_ms": 144.81960399996296} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_segunda_via": 0.00031451960279004745, "seguranca_perda_roubo": 0.00023368030574488815, "bonus_nao_recebido": 0.0002425024571871901, "vas_contratacao": 0.00016872841321492242, "suporte_sem_sinal": 0.0002460599987477268, "internet_consumo": 0.0003357469784971193, "fidelidade_pontos": 0.000157621580477753, "reclamacao_atendimento": 0.9967638260526346, "atendimento_humano": 0.0004384473687039457, "seguranca_fraude": 5.181490430594519e-05, "conta_contestacao": 0.0001398271508183622, "sem_correspondencia": 0.0009072251868775783}, "confidence": 0.9964696284210558, "input_tokens": 562, "latency_ms": 147.89042400002472} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_contratacao": 0.0009154570391273681, "reclamacao_atendimento": 0.9932532772934223, "recarga_nao_creditada": 0.0014178423012218937, "conta_contestacao": 0.000969763808360514, "suporte_chip_esim": 0.00018206297014213677, "recarga_saldo": 0.0002040521963640759, "atendimento_humano": 0.0014132968808443802, "sem_correspondencia": 0.0016442475105173822}, "confidence": 0.992289459763911, "input_tokens": 428, "latency_ms": 103.18096800000376} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.0011842426849715162, "plano_troca": 0.00016059494459476353, "beneficios_consulta": 0.00023875055138934342, "portabilidade": 0.00037790831722050576, "conta_explicacao": 0.0007006339080451163, "recarga_realizar": 0.0007250039597769886, "seguranca_perda_roubo": 6.948255821189036e-05, "desconto_retencao": 0.0007493200098342492, "reclamacao_atendimento": 0.9672299281605221, "conta_pagamento_confirmacao": 0.0002199238230041708, "atendimento_humano": 0.008764015236916419, "sem_correspondencia": 0.019580195845512866}, "confidence": 0.9642508307205698, "input_tokens": 524, "latency_ms": 142.41251900000407} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"internet_pacote_adicional": 0.0019293396730502962, "reclamacao_atendimento": 0.9902050328844889, "plano_troca": 0.001963911372415389, "fidelidade_resgate": 0.0010906550965248934, "vas_contratacao": 0.0004001451166610395, "atendimento_humano": 0.0014750667266875542, "fidelidade_pontos": 0.00010002788375784396, "sem_correspondencia": 0.002835821246414057}, "confidence": 0.9888057518679876, "input_tokens": 428, "latency_ms": 104.33616100004883} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_divida": 0.0003238509744771211, "reclamacao_atendimento": 0.9977315967747175, "plano_troca": 0.0008344499696092824, "fidelidade_resgate": 0.0005155242917905746, "parceiros_ofertas": 0.00013068113858290075, "seguranca_perda_roubo": 5.2613821082797333e-05, "marketplace_pedido": 5.014780240786398e-05, "atendimento_humano": 0.00015098362488838796, "plano_consulta": 7.377220259335988e-05, "roaming_cobranca": 5.358932654774485e-06, "seguranca_fraude": 1.757287247677128e-05, "conta_segunda_via": 1.761747386498322e-05, "suporte_chip_esim": 6.904426759714018e-06, "fidelidade_pontos": 6.6519012078780695e-06, "vas_consulta": 2.4697681886996714e-05, "sem_correspondencia": 5.75761109992627e-05}, "confidence": 0.9975803698930316, "input_tokens": 668, "latency_ms": 180.33329899998307} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.0019762450731391316, "seguranca_fraude": 0.0004813013438048779, "roaming_cobranca": 0.0006376304140221818, "negociacao_divida": 0.00046058820852920785, "conta_debito_automatico_digital": 0.0004486050688848131, "internet_consumo": 0.0006274647584184753, "reclamacao_atendimento": 0.990674437844698, "sem_correspondencia": 0.004693727288503316}, "confidence": 0.9893422146796549, "input_tokens": 431, "latency_ms": 104.86880000001975} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.0017019421862660097, "internet_problema_conexao": 0.0008909544330241432, "reclamacao_atendimento": 0.9813584470266109, "conta_vencimento": 0.0021001865227849195, "vas_cancelamento": 0.00021619965717190918, "atendimento_humano": 0.005762795657692779, "plano_nova_linha": 0.00018867252848305826, "sem_correspondencia": 0.007780801987966262}, "confidence": 0.9786953680304127, "input_tokens": 412, "latency_ms": 105.54490900000246} +{"id": "g0285-reclamacao_atendimento-longo_contexto-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 273, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_vencimento": 0.0028554563905568197, "recarga_nao_creditada": 0.001500199117729545, "plano_consulta": 0.00037086383195865494, "recarga_realizar": 0.000658918079978901, "reclamacao_atendimento": 0.5957472154022548, "parceiros_ofertas": 0.0009814737944138239, "conta_contestacao": 0.38960581359131113, "atendimento_humano": 0.0006373514490300686, "roaming_duvida": 0.0008477147809120964, "fidelidade_pontos": 0.00040426630296366476, "bonus_nao_recebido": 0.00029687050018884533, "sem_correspondencia": 0.006093856758701566}, "confidence": 0.5589969622570053, "input_tokens": 586, "latency_ms": 152.67527999998265} +{"id": "g0285-reclamacao_atendimento-longo_contexto-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 217, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"fidelidade_resgate": 0.0016509308527784, "recarga_nao_creditada": 0.0006735427950095459, "bonus_nao_recebido": 0.015608951167759783, "troca_numero": 0.0010731031375182264, "vas_contratacao": 0.00022905192949860515, "atendimento_humano": 0.013942309597625059, "negociacao_divida": 0.00044030825024553495, "reclamacao_atendimento": 0.9636560906049668, "roaming_cobranca": 0.000588428802889563, "portabilidade": 0.0002258251283533219, "suporte_chip_esim": 0.0003496484073215174, "sem_correspondencia": 0.0015618093260335645}, "confidence": 0.9603520988417823, "input_tokens": 577, "latency_ms": 151.55351499998915} +{"id": "g0285-reclamacao_atendimento-longo_contexto-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 205, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 0.00151593276163524, "seguranca_fraude": 0.00029668437664508623, "suporte_chip_esim": 0.00017102102965080253, "atendimento_humano": 0.002102526661769984, "internet_consumo": 0.00033508538105130384, "suporte_sem_sinal": 0.001058408201910125, "troca_numero": 0.000221887208210814, "beneficios_consulta": 0.00016951221474344012, "vas_consulta": 0.0005888078340294434, "internet_pacote_adicional": 7.074492771497208e-05, "plano_troca": 0.00028299617451617255, "conta_vencimento": 0.0005111532740489659, "conta_explicacao": 0.00027445964075396124, "desconto_retencao": 0.006932947648592676, "reclamacao_atendimento": 0.9595041335741343, "sem_correspondencia": 0.025963699090592693}, "confidence": 0.9568044091457432, "input_tokens": 687, "latency_ms": 184.8698589999458} +{"id": "g0285-reclamacao_atendimento-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"portabilidade": 0.0664477473539926, "roaming_duvida": 0.0024222877411527143, "internet_consumo": 0.004444051245659059, "suporte_configuracao": 0.0015927368832247438, "atendimento_humano": 0.6801996078291255, "marketplace_compra": 0.001228889819749429, "roaming_cobranca": 0.0008528192962106611, "sem_correspondencia": 0.24281185983088538}, "confidence": 0.6345138375190004, "input_tokens": 458, "latency_ms": 109.99242999997705} +{"id": "g0285-reclamacao_atendimento-longo_contexto-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 0.004226750566306478, "reclamacao_atendimento": 0.9494354887176409, "atendimento_humano": 0.032629714919385225, "sem_correspondencia": 0.013708045796667264}, "confidence": 0.9325806516235212, "input_tokens": 363, "latency_ms": 86.5235910000024} +{"id": "g0285-reclamacao_atendimento-longo_contexto-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 184, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.009549136762833392, "fidelidade_resgate": 0.002094340789729424, "reclamacao_atendimento": 0.9593124453973682, "sem_correspondencia": 0.029044077050069148}, "confidence": 0.9457499271964909, "input_tokens": 356, "latency_ms": 84.93680399999448} +{"id": "g0285-reclamacao_atendimento-longo_contexto-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["cancelamento_linha", "conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.004598595381771631, "reclamacao_atendimento": 0.9252640332013269, "recarga_saldo": 0.005894526908318492, "vas_cancelamento": 0.01360296056298542, "cancelamento_linha": 0.04950833918709849, "portabilidade": 0.00025591595531097676, "roaming_duvida": 4.884968177824027e-05, "sem_correspondencia": 0.0008267791214100102}, "confidence": 0.9145874665158021, "input_tokens": 459, "latency_ms": 113.15817800004879} +{"id": "g0285-reclamacao_atendimento-longo_contexto-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 203, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_cancelamento": 0.0047664972734884, "atendimento_humano": 0.005951392253953033, "plano_consulta": 0.000807860427935824, "vas_contratacao": 0.0007035379282921963, "conta_contestacao": 0.0009876373836286661, "cadastro_atualizacao": 0.0014772793277788338, "fidelidade_pontos": 0.000717832125930396, "negociacao_religacao": 0.0002264550225699227, "seguranca_fraude": 0.28704080883428235, "reclamacao_atendimento": 0.4275651692311237, "desconto_retencao": 0.0003622563342217791, "conta_debito_automatico_digital": 0.00037427670806875233, "bonus_nao_recebido": 7.922058799461729e-05, "vas_consulta": 0.004005606057236317, "fidelidade_resgate": 0.00031405015089494635, "sem_correspondencia": 0.2646201203526003}, "confidence": 0.3894028471798653, "input_tokens": 716, "latency_ms": 190.94856899999968} +{"id": "g0285-reclamacao_atendimento-longo_contexto-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_chip_esim": 0.0030178383458599246, "reclamacao_atendimento": 0.8501615473098243, "recarga_nao_creditada": 0.004662833129881034, "conta_contestacao": 0.1195224783191573, "conta_pagamento_confirmacao": 0.0031198678670472913, "atendimento_humano": 0.0067347545783672975, "cancelamento_linha": 0.00025502976916988424, "sem_correspondencia": 0.012525650680693005}, "confidence": 0.8287560540683705, "input_tokens": 464, "latency_ms": 112.80008699998234} +{"id": "g0285-reclamacao_atendimento-longo_contexto-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9759046333261037, "marketplace_compra": 0.0016859449116227128, "fidelidade_pontos": 0.0017674432616611158, "atendimento_humano": 0.0016020141699446442, "vas_contratacao": 0.001882467344722788, "negociacao_divida": 0.0006730540631887126, "internet_problema_conexao": 0.010184541879706889, "sem_correspondencia": 0.006299901043049524}, "confidence": 0.9724624380869756, "input_tokens": 475, "latency_ms": 114.48294799998848} +{"id": "g0285-reclamacao_atendimento-longo_contexto-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 165, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.97376478826637, "recarga_saldo": 0.00481765248276892, "atendimento_humano": 0.011483026344554491, "sem_correspondencia": 0.00993453290630659}, "confidence": 0.9650197176884934, "input_tokens": 344, "latency_ms": 84.60836000000427} +{"id": "g0285-reclamacao_atendimento-longo_contexto-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"bonus_nao_recebido": 0.0010475428780544274, "plano_consulta": 0.0013392241377069977, "suporte_chip_esim": 0.003483829979624675, "reclamacao_atendimento": 0.9869457886486198, "desconto_retencao": 0.0018449295482592168, "negociacao_religacao": 0.00024424952242973363, "atendimento_humano": 0.0021043992350835575, "sem_correspondencia": 0.002990036050221647}, "confidence": 0.9850809013127081, "input_tokens": 471, "latency_ms": 113.71357500001977} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.00033118561724746224, "internet_pacote_adicional": 0.00010154658555846336, "conta_explicacao": 6.502750557235658e-05, "marketplace_compra": 0.0001850259547468432, "roaming_duvida": 0.0006841878455773287, "reclamacao_atendimento": 0.8220920741344494, "conta_pagamento_confirmacao": 0.001820939158576359, "seguranca_perda_roubo": 7.466184171846455e-05, "internet_consumo": 0.0004328002018307086, "cadastro_atualizacao": 9.853634105212608e-05, "atendimento_humano": 0.1678450015902352, "vas_consulta": 0.00024186884692997817, "parceiros_ofertas": 5.82783286546338e-05, "portabilidade": 5.687990558359925e-05, "bonus_nao_recebido": 6.573570125002115e-05, "sem_correspondencia": 0.005846250441017051}, "confidence": 0.8102315457434125, "input_tokens": 661, "latency_ms": 180.60112699998854} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.01183337831044663, "fidelidade_resgate": 0.0011826580558965745, "conta_explicacao": 0.160612721826234, "conta_segunda_via": 0.009049184986988198, "plano_troca": 0.0012867760143110852, "suporte_configuracao": 0.001656341614113614, "conta_contestacao": 0.7640396845892757, "plano_consulta": 0.0008052380941663405, "conta_vencimento": 0.001640868603025315, "conta_pagamento_confirmacao": 0.0002592037776490804, "atendimento_humano": 0.04163916410486081, "sem_correspondencia": 0.005994780023032605}, "confidence": 0.7425887468246644, "input_tokens": 559, "latency_ms": 147.03903200000923} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_configuracao": 0.0009673382038758844, "conta_contestacao": 0.0015631347512086282, "reclamacao_atendimento": 0.9800074837181691, "marketplace_pedido": 0.0023748602091765805, "recarga_nao_creditada": 0.0004985084560364145, "conta_debito_automatico_digital": 0.0001518604243187261, "vas_cancelamento": 0.00013377654555989294, "parceiros_ofertas": 4.906597444693709e-05, "atendimento_humano": 0.007301462130944768, "fidelidade_resgate": 3.44264531749729e-05, "roaming_duvida": 7.985915364825897e-05, "conta_vencimento": 2.5121705063749523e-05, "plano_nova_linha": 2.073771520531374e-05, "fidelidade_pontos": 4.565603237513045e-05, "internet_problema_conexao": 0.00016896898666577656, "sem_correspondencia": 0.0065777395401298636}, "confidence": 0.9786746492993809, "input_tokens": 658, "latency_ms": 179.57764800001996} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-03-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "suporte_configuracao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.0042037318289977685, "conta_pagamento_confirmacao": 0.00018731805258786078, "desconto_retencao": 0.00023936624714339868, "roaming_pacote": 0.0002983680803206729, "conta_segunda_via": 0.0007464037509518421, "conta_debito_automatico_digital": 0.00044027030476212443, "reclamacao_atendimento": 0.007735961734828528, "conta_explicacao": 0.000535472787209279, "vas_contratacao": 0.0015618229255792942, "suporte_sem_sinal": 0.9702073130845257, "marketplace_compra": 0.00023571680380013083, "seguranca_fraude": 0.00022525591520925517, "atendimento_humano": 0.008367461213365682, "roaming_duvida": 0.0013192398655127546, "vas_cancelamento": 8.729977004647891e-05, "sem_correspondencia": 0.003608997635159178}, "confidence": 0.9682211339568276, "input_tokens": 686, "latency_ms": 185.42850300002556} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"bonus_nao_recebido": 0.0008156588668802807, "roaming_duvida": 0.00018583829454604624, "recarga_saldo": 0.00046515102999468666, "conta_vencimento": 0.00047888462672321163, "desconto_retencao": 0.020114139164358096, "plano_nova_linha": 0.7713651719514946, "internet_consumo": 0.0005894354434830404, "vas_consulta": 0.00013874738261440865, "beneficios_consulta": 0.0005521040194318454, "cancelamento_linha": 2.8608012625328572e-05, "fidelidade_pontos": 0.00021682339784002605, "negociacao_divida": 0.00011046335217716398, "suporte_sem_sinal": 7.644242696135785e-05, "fidelidade_resgate": 0.00022867592889484856, "plano_troca": 0.1477848100667829, "sem_correspondencia": 0.05684904603519231}, "confidence": 0.756122850081594, "input_tokens": 647, "latency_ms": 178.52063399999452} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 0.0007573140580316445, "conta_explicacao": 0.0002592371302112924, "seguranca_fraude": 0.0003407926281049959, "conta_vencimento": 0.0005247032016714587, "beneficios_consulta": 0.00030273341779979613, "conta_segunda_via": 0.00031364314560344695, "reclamacao_atendimento": 0.9953640854872909, "plano_consulta": 0.0003490267079706142, "recarga_realizar": 0.0004553799056105536, "roaming_duvida": 7.681546595573156e-05, "internet_pacote_adicional": 8.784121023355957e-05, "sem_correspondencia": 0.0011684276415160556}, "confidence": 0.9949426387134085, "input_tokens": 560, "latency_ms": 147.58426299999883} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0030368756200145966, "marketplace_pedido": 0.0008654186822676795, "recarga_nao_creditada": 0.0030751856678650595, "internet_problema_conexao": 0.0002722532301495825, "beneficios_consulta": 0.00024348502863513722, "marketplace_compra": 0.0003363199840306489, "desconto_retencao": 0.0002702731740258379, "reclamacao_atendimento": 0.007668691249867086, "fidelidade_resgate": 0.0004320094102338049, "bonus_nao_recebido": 0.9766242507189209, "fidelidade_pontos": 0.00019338371040182785, "sem_correspondencia": 0.006981853523587829}, "confidence": 0.9744991826024593, "input_tokens": 563, "latency_ms": 148.38433699998177} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_religacao": 0.000766845579097278, "portabilidade": 0.00016295288985875028, "conta_debito_automatico_digital": 0.00014082627448060194, "roaming_duvida": 0.0003141035108121793, "conta_vencimento": 0.00017072138006766525, "roaming_pacote": 0.00010108985909401402, "recarga_realizar": 9.70732898901389e-05, "conta_pagamento_confirmacao": 9.822299198236585e-05, "beneficios_consulta": 0.0005653890208666695, "atendimento_humano": 0.011288870814743735, "suporte_sem_sinal": 0.00028406292319344304, "reclamacao_atendimento": 0.9852747283078237, "plano_troca": 0.0002006054826134664, "vas_cancelamento": 3.206866542583939e-05, "fidelidade_pontos": 6.286085312729273e-05, "sem_correspondencia": 0.0004395781569229125}, "confidence": 0.9842930435283452, "input_tokens": 651, "latency_ms": 177.60392700000693} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.006025791126315627, "fidelidade_resgate": 0.0027406550675487746, "troca_numero": 0.0007829380338591631, "roaming_cobranca": 0.00032654836659981996, "recarga_saldo": 0.01694281982237807, "reclamacao_atendimento": 0.0011305984352422932, "recarga_realizar": 0.9490195214484382, "sem_correspondencia": 0.02303112769961816}, "confidence": 0.9417365959410721, "input_tokens": 408, "latency_ms": 104.15773500000114} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.009709424873838718, "vas_cancelamento": 0.001204844887311429, "desconto_retencao": 0.004429621604198043, "sem_correspondencia": 0.9846561086346519}, "confidence": 0.9795414781795359, "input_tokens": 314, "latency_ms": 78.40786999997817} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.00679359872457845, "vas_cancelamento": 0.0005903450266573685, "marketplace_pedido": 0.0014737458517877402, "atendimento_humano": 0.3553501803255498, "negociacao_divida": 0.0014246126392326878, "vas_consulta": 0.001977629805344467, "internet_consumo": 0.01507552798220428, "bonus_nao_recebido": 0.000506356241123747, "portabilidade": 0.06536669841702443, "roaming_pacote": 0.00016231307356117555, "plano_nova_linha": 0.00022891493141998388, "roaming_cobranca": 0.00023992458340631545, "conta_explicacao": 0.0004487569580554639, "seguranca_perda_roubo": 0.004837220057435783, "plano_consulta": 0.01089530409034245, "sem_correspondencia": 0.5346288712922758}, "confidence": 0.5036041293784276, "input_tokens": 640, "latency_ms": 172.92802099996152} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.002399332065056611, "portabilidade": 0.014640355019534337, "desconto_retencao": 0.0007995870613811811, "vas_cancelamento": 0.004625510676459388, "troca_numero": 0.0005063048886483596, "cadastro_atualizacao": 0.00037225924682406103, "cancelamento_linha": 0.9708660189460333, "sem_correspondencia": 0.005790632096062828}, "confidence": 0.9667040216526093, "input_tokens": 407, "latency_ms": 105.15829399997756} +{"id": "g0289-atendimento_humano-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.004108043061264407, "internet_pacote_adicional": 0.0017401293384651463, "internet_problema_conexao": 0.11976935285615363, "conta_segunda_via": 0.0011396043162624826, "conta_pagamento_confirmacao": 0.0018442163067185883, "vas_consulta": 0.002003054237853942, "conta_vencimento": 0.00224426549257255, "marketplace_pedido": 0.0002643055912495468, "suporte_sem_sinal": 0.21070693449710454, "plano_nova_linha": 0.015217992775125139, "suporte_configuracao": 0.09256565473044867, "negociacao_religacao": 0.0011777240781854657, "fidelidade_pontos": 0.0004233190703086081, "plano_troca": 0.034649503302245706, "reclamacao_atendimento": 0.05667608819279035, "sem_correspondencia": 0.4554698121532513}, "confidence": 0.4191677996301347, "input_tokens": 659, "latency_ms": 181.8419520000134} +{"id": "g0289-atendimento_humano-erros_digitacao-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.05555608873542171, "vas_contratacao": 0.0020256036875294764, "recarga_realizar": 0.005314329356766219, "internet_pacote_adicional": 0.0035034274027907443, "conta_contestacao": 0.000634960710351961, "troca_numero": 0.001029590327164531, "plano_troca": 0.001115371584563622, "atendimento_humano": 0.9091691129468421, "roaming_cobranca": 0.0008136597553427249, "recarga_saldo": 0.0001741664065492286, "negociacao_religacao": 0.00038656502570673417, "sem_correspondencia": 0.020277124060970833}, "confidence": 0.9009117595783734, "input_tokens": 521, "latency_ms": 141.5814019999857} +{"id": "g0289-atendimento_humano-erros_digitacao-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0036167158254640295, "bonus_nao_recebido": 0.0005407073060903872, "cadastro_atualizacao": 0.000792678611562157, "vas_consulta": 0.001169977899862579, "seguranca_fraude": 0.0005166998940706851, "atendimento_humano": 0.3227044949913748, "conta_debito_automatico_digital": 0.008125214982095631, "cancelamento_linha": 0.0002451784864036066, "negociacao_divida": 0.006355475027995633, "internet_pacote_adicional": 0.002547564493753453, "reclamacao_atendimento": 0.009525101929917682, "sem_correspondencia": 0.6438601905514094}, "confidence": 0.611483844237901, "input_tokens": 561, "latency_ms": 148.7620930000162} +{"id": "g0289-atendimento_humano-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.004940720641346962, "atendimento_humano": 0.9576778590144351, "reclamacao_atendimento": 0.01706861773920019, "sem_correspondencia": 0.020312802605017624}, "confidence": 0.9435704786859138, "input_tokens": 312, "latency_ms": 76.62047700000585} +{"id": "g0289-atendimento_humano-erros_digitacao-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_configuracao": 0.0014963612136298376, "fidelidade_resgate": 0.0005247299519760408, "conta_explicacao": 0.00035418428147242063, "seguranca_perda_roubo": 0.0006785609607615708, "reclamacao_atendimento": 0.7160306444568018, "internet_consumo": 0.0003239584995017299, "bonus_nao_recebido": 0.00029595970310534705, "suporte_chip_esim": 0.000224154165774194, "beneficios_consulta": 0.00034478658742097094, "recarga_realizar": 0.00010057170222171641, "cadastro_atualizacao": 0.00019076202719056558, "marketplace_pedido": 0.0005516040775083518, "troca_numero": 0.00018542139906223764, "plano_troca": 0.0011516585404188337, "atendimento_humano": 0.24482321758063952, "sem_correspondencia": 0.03272342485251507}, "confidence": 0.6970993540872549, "input_tokens": 655, "latency_ms": 177.89798100000098} +{"id": "g0289-atendimento_humano-erros_digitacao-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"beneficios_consulta": 0.002223573630337304, "marketplace_pedido": 0.0005036167073171253, "negociacao_religacao": 0.0004996717980403499, "plano_consulta": 0.0013915358754955402, "negociacao_divida": 0.00028282928138765033, "suporte_sem_sinal": 0.0008377977124654415, "suporte_chip_esim": 0.003142622572351084, "atendimento_humano": 0.7211022687812486, "roaming_duvida": 0.0014724814658013084, "troca_numero": 0.000354874284115876, "reclamacao_atendimento": 0.18929350674404266, "sem_correspondencia": 0.0788952211473971}, "confidence": 0.6957479295795438, "input_tokens": 538, "latency_ms": 143.68482699995866} +{"id": "g0289-atendimento_humano-erros_digitacao-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.0012819719407654191, "recarga_nao_creditada": 0.000549622608153162, "vas_cancelamento": 0.00039090254885399133, "beneficios_consulta": 0.0007266873469279197, "reclamacao_atendimento": 0.16563123408730238, "internet_consumo": 0.0022573586020984463, "seguranca_fraude": 0.0002855581727512036, "conta_vencimento": 0.00038247708480758765, "troca_numero": 0.0014224347255489265, "negociacao_divida": 0.001529873328635893, "conta_contestacao": 0.00042326422887868626, "atendimento_humano": 0.05306296103582142, "conta_explicacao": 0.0015102303311976622, "plano_nova_linha": 0.014403924575734294, "cancelamento_linha": 0.002013910237583938, "sem_correspondencia": 0.7541275891449392}, "confidence": 0.737736095087935, "input_tokens": 623, "latency_ms": 168.06519800002206} +{"id": "g0289-atendimento_humano-erros_digitacao-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_pedido": 0.0016142578853376192, "bonus_nao_recebido": 0.00021905479089190171, "fidelidade_resgate": 0.00018885432260349352, "fidelidade_pontos": 0.00037216377619755307, "conta_pagamento_confirmacao": 0.00022482919523316512, "conta_explicacao": 0.00017873752918545505, "conta_segunda_via": 0.00037322935804100173, "beneficios_consulta": 0.0002380544554173515, "marketplace_compra": 0.0009047738107385059, "reclamacao_atendimento": 0.10070622245741824, "conta_vencimento": 0.00034570321921562183, "atendimento_humano": 0.8905231333651289, "plano_consulta": 0.00013542994551848526, "internet_pacote_adicional": 0.00014882824403274767, "plano_troca": 7.394879846997112e-05, "sem_correspondencia": 0.0037527788465699457}, "confidence": 0.8832246755894708, "input_tokens": 668, "latency_ms": 180.6735189999813} +{"id": "g0289-atendimento_humano-erros_digitacao-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.0036834864404407404, "reclamacao_atendimento": 0.052100924460998656, "atendimento_humano": 0.9088966189165865, "sem_correspondencia": 0.03531897018197416}, "confidence": 0.8785288252221152, "input_tokens": 319, "latency_ms": 77.76537199998756} +{"id": "g0289-atendimento_humano-erros_digitacao-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.0012201954062593836, "desconto_retencao": 0.001043941285838772, "conta_segunda_via": 0.002287253461841043, "atendimento_humano": 0.9502313996857117, "reclamacao_atendimento": 0.031017007074987828, "vas_cancelamento": 0.00042454553263489894, "internet_problema_conexao": 0.0030863364179403436, "sem_correspondencia": 0.01068932113478604}, "confidence": 0.9431215996408132, "input_tokens": 436, "latency_ms": 104.51991799999405} +{"id": "g0289-atendimento_humano-erros_digitacao-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"internet_problema_conexao": 0.003235958086035388, "plano_consulta": 0.001097380093679031, "roaming_pacote": 0.0011267217878654695, "fidelidade_pontos": 0.0011826047506979136, "conta_debito_automatico_digital": 0.0007071700441994713, "conta_contestacao": 0.0010996424325407108, "atendimento_humano": 0.9799804761927102, "troca_numero": 0.0006751075662574666, "reclamacao_atendimento": 0.004871952207010604, "suporte_chip_esim": 0.00016984256524180696, "conta_explicacao": 0.00023283281926385186, "sem_correspondencia": 0.005620311454497999}, "confidence": 0.9781605194829569, "input_tokens": 539, "latency_ms": 143.70026800003188} +{"id": "g0289-atendimento_humano-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_realizar": 0.0012845353576232473, "reclamacao_atendimento": 0.9945741348372931, "parceiros_ofertas": 0.0012641912068205039, "conta_debito_automatico_digital": 0.0010928102668545953, "suporte_configuracao": 0.00024284764318541408, "beneficios_consulta": 0.00014397058715425663, "seguranca_perda_roubo": 3.352798161437117e-05, "sem_correspondencia": 0.0013639821194545516}, "confidence": 0.9937990112426205, "input_tokens": 436, "latency_ms": 104.22007699997948} +{"id": "g0291-atendimento_humano-emocional-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"fidelidade_resgate": 0.001418340401132411, "marketplace_pedido": 0.000292048670996707, "conta_explicacao": 0.000512155090180384, "recarga_nao_creditada": 0.0005223343968168619, "atendimento_humano": 0.7854015122553637, "reclamacao_atendimento": 0.20933505835617222, "recarga_saldo": 0.00013866114039582625, "sem_correspondencia": 0.0023798896889417843}, "confidence": 0.7547445854347016, "input_tokens": 447, "latency_ms": 105.43195899998636} +{"id": "g0291-atendimento_humano-emocional-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_explicacao": 0.002027766101567389, "atendimento_humano": 0.93598637448243, "recarga_nao_creditada": 0.0009890038205000585, "conta_vencimento": 0.0012495766811078145, "fidelidade_resgate": 0.0003255120996664244, "suporte_sem_sinal": 0.00041272069389755475, "reclamacao_atendimento": 0.057613546457832635, "suporte_configuracao": 0.00012446106371528977, "fidelidade_pontos": 6.6089930227739e-05, "roaming_pacote": 1.4269006882928726e-05, "conta_contestacao": 5.518072116534827e-05, "sem_correspondencia": 0.0011354989410066049}, "confidence": 0.9301669539808327, "input_tokens": 535, "latency_ms": 144.48089500001515} +{"id": "g0291-atendimento_humano-emocional-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.8397787909647014, "marketplace_pedido": 0.0016224097418418323, "seguranca_perda_roubo": 0.0005192651704809425, "internet_pacote_adicional": 0.0008215314099601548, "bonus_nao_recebido": 0.0008374614769902923, "reclamacao_atendimento": 0.1422232164736222, "recarga_realizar": 0.0002579901150084258, "sem_correspondencia": 0.013939334647394842}, "confidence": 0.8168900468168019, "input_tokens": 445, "latency_ms": 105.45962599996983} +{"id": "g0291-atendimento_humano-emocional-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.988440147225184, "reclamacao_atendimento": 0.005108765326386173, "fidelidade_resgate": 0.0011878450115377563, "seguranca_perda_roubo": 0.0007317936815282276, "plano_troca": 0.0010378908133715653, "recarga_nao_creditada": 0.0005642656167930204, "portabilidade": 0.0005175247496858559, "conta_pagamento_confirmacao": 0.00033771497219521704, "marketplace_compra": 0.00036815079442360907, "negociacao_religacao": 8.109163985845946e-05, "suporte_chip_esim": 0.00015891514790413456, "sem_correspondencia": 0.0014658950211319552}, "confidence": 0.9873892515183823, "input_tokens": 551, "latency_ms": 144.95385099996838} +{"id": "g0291-atendimento_humano-emocional-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.0008779019676034966, "suporte_sem_sinal": 0.00041644323994209924, "plano_consulta": 0.0003274288253793437, "recarga_realizar": 0.0005677011548143237, "suporte_chip_esim": 0.00036251951186102763, "recarga_nao_creditada": 0.0006148387186767121, "atendimento_humano": 0.9945275118270479, "negociacao_divida": 0.0002946411235278143, "seguranca_perda_roubo": 0.00041133960578725536, "conta_segunda_via": 6.306136291881059e-05, "fidelidade_pontos": 6.393219427489063e-05, "internet_problema_conexao": 0.00017953823150908678, "reclamacao_atendimento": 0.0003040731928680942, "roaming_pacote": 0.00010244209425009473, "negociacao_religacao": 0.0001439455620077026, "sem_correspondencia": 0.0007426813875313787}, "confidence": 0.9941626792821842, "input_tokens": 661, "latency_ms": 178.41126700000132} +{"id": "g0291-atendimento_humano-emocional-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"seguranca_perda_roubo": 0.0016203037105604109, "reclamacao_atendimento": 0.025834219963213848, "atendimento_humano": 0.967602602400745, "cancelamento_linha": 0.002599122824883082, "bonus_nao_recebido": 0.00046462406846891133, "desconto_retencao": 0.00016404558297187252, "fidelidade_pontos": 0.00014918369506648345, "conta_explicacao": 8.501965675580193e-05, "conta_debito_automatico_digital": 8.009549952549906e-05, "fidelidade_resgate": 2.1784581629916115e-05, "conta_pagamento_confirmacao": 5.5735082915564464e-05, "roaming_pacote": 3.2120387489308954e-05, "recarga_saldo": 3.848463096224059e-05, "portabilidade": 5.1555374595995204e-05, "recarga_nao_creditada": 7.759598745685835e-05, "sem_correspondencia": 0.00112350655275927}, "confidence": 0.9654427758941277, "input_tokens": 655, "latency_ms": 177.10322800002132} +{"id": "g0291-atendimento_humano-emocional-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_configuracao": 0.002721962405090175, "beneficios_consulta": 0.0004567258187302605, "reclamacao_atendimento": 0.7739199646373837, "fidelidade_pontos": 0.0012767257128293743, "suporte_chip_esim": 0.00029908067927406334, "conta_contestacao": 0.00012199081451878037, "cadastro_atualizacao": 0.00024305882898708795, "conta_debito_automatico_digital": 0.0001376301883211816, "troca_numero": 0.000176092305343277, "internet_problema_conexao": 6.068779847184325e-05, "vas_cancelamento": 0.000247996016930822, "internet_pacote_adicional": 0.000106528993402025, "plano_nova_linha": 7.514575347399107e-05, "internet_consumo": 0.0014324664044774742, "atendimento_humano": 0.18772301226147858, "sem_correspondencia": 0.031000931381287233}, "confidence": 0.7588479622798762, "input_tokens": 659, "latency_ms": 179.8901550000096} +{"id": "g0291-atendimento_humano-emocional-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.0014637761442512047, "fidelidade_resgate": 0.00023685667131755924, "internet_consumo": 0.0001911130472133709, "troca_numero": 0.00024180942803949111, "conta_explicacao": 0.00037818846850891526, "seguranca_fraude": 0.00023192660296850025, "suporte_chip_esim": 0.00027143426626212056, "fidelidade_pontos": 0.00027110674739851, "desconto_retencao": 0.0010994000414017587, "parceiros_ofertas": 0.0007135011434499598, "atendimento_humano": 0.9818410913996172, "conta_vencimento": 0.000891543520781238, "reclamacao_atendimento": 0.011262312376385907, "recarga_saldo": 0.0003004365911248985, "conta_segunda_via": 0.00015700184132526305, "sem_correspondencia": 0.00044850170995408865}, "confidence": 0.980630497492925, "input_tokens": 651, "latency_ms": 176.22472300001846} +{"id": "g0291-atendimento_humano-emocional-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"marketplace_compra": 0.0014034661687228913, "conta_explicacao": 0.0008558464118629231, "atendimento_humano": 0.12458716992508594, "reclamacao_atendimento": 0.8641524914856334, "fidelidade_pontos": 0.0004962564183914151, "recarga_realizar": 9.467503360347016e-05, "troca_numero": 7.826195906297105e-05, "sem_correspondencia": 0.008331832597636726}, "confidence": 0.8447457045550099, "input_tokens": 432, "latency_ms": 103.55107600003066} +{"id": "g0291-atendimento_humano-emocional-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 82, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.0028799847736435407, "reclamacao_atendimento": 0.25925402491748045, "atendimento_humano": 0.7256394542477679, "sem_correspondencia": 0.012226536061108217}, "confidence": 0.6341859389970238, "input_tokens": 321, "latency_ms": 79.03750600002013} +{"id": "g0291-atendimento_humano-emocional-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 0.002469585672146041, "seguranca_fraude": 0.0011435622409226482, "recarga_saldo": 0.0009176056777363881, "atendimento_humano": 0.9058437603141182, "roaming_duvida": 0.0013762405329166706, "conta_explicacao": 0.00029474214995223614, "bonus_nao_recebido": 0.0003023931652585216, "suporte_sem_sinal": 0.008324445751527831, "conta_segunda_via": 0.0004239472896532627, "recarga_nao_creditada": 0.00017608688515021554, "reclamacao_atendimento": 0.06213187559204339, "sem_correspondencia": 0.016595754728574708}, "confidence": 0.8972841021608559, "input_tokens": 561, "latency_ms": 147.68827200003898} +{"id": "g0291-atendimento_humano-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"plano_consulta": 0.0016574495390084968, "marketplace_compra": 0.00041183394865687263, "suporte_sem_sinal": 0.000713999118942795, "negociacao_divida": 0.0005933571128988228, "internet_pacote_adicional": 0.000979627682608609, "reclamacao_atendimento": 0.9738914927157712, "seguranca_perda_roubo": 0.00019059278212007395, "cancelamento_linha": 0.0002156393896777385, "seguranca_fraude": 0.00035065976960410046, "conta_contestacao": 3.0912888774603865e-05, "conta_vencimento": 0.00017604372170525913, "sem_correspondencia": 0.020788391330231373}, "confidence": 0.9715179920535689, "input_tokens": 549, "latency_ms": 144.80868999999075} +{"id": "g0293-atendimento_humano-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.0019537638137282288, "conta_segunda_via": 0.00034128474317605614, "parceiros_ofertas": 0.0006124970334622419, "fidelidade_resgate": 0.00035789228752277117, "atendimento_humano": 0.6965961475426872, "recarga_realizar": 0.0002934254694405511, "plano_nova_linha": 0.00021686386596703118, "cadastro_atualizacao": 0.00016692114194962108, "reclamacao_atendimento": 0.19420305319282805, "recarga_saldo": 0.00014205660517892197, "marketplace_pedido": 0.0001220328204698192, "sem_correspondencia": 0.10499406148358964}, "confidence": 0.669013979137477, "input_tokens": 547, "latency_ms": 145.1210289999949} +{"id": "g0293-atendimento_humano-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.021238943642578886, "portabilidade": 0.013601818896986613, "atendimento_humano": 0.9286834817456464, "bonus_nao_recebido": 0.006234960986911138, "seguranca_perda_roubo": 0.0006285561367657835, "negociacao_divida": 0.01679363393953841, "internet_consumo": 0.0015645649174528952, "suporte_sem_sinal": 0.00021986970021765096, "troca_numero": 0.00040794229424609494, "suporte_chip_esim": 6.788179471952251e-05, "reclamacao_atendimento": 0.0023945262847056338, "sem_correspondencia": 0.008163819660231027}, "confidence": 0.9222001619043415, "input_tokens": 553, "latency_ms": 144.91832800001703} +{"id": "g0293-atendimento_humano-indireto_multiplo-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 106, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"bonus_nao_recebido": 0.0016709761077709968, "internet_problema_conexao": 0.000924526722436333, "marketplace_compra": 0.0017872450736161401, "negociacao_divida": 0.00102564406778703, "vas_cancelamento": 0.00034779830544251397, "marketplace_pedido": 0.00077405575142455, "reclamacao_atendimento": 0.006829402827533119, "atendimento_humano": 0.5437676280394838, "plano_consulta": 0.42583710417422344, "conta_contestacao": 0.0010311923042215958, "recarga_realizar": 0.0005191323135221318, "sem_correspondencia": 0.015485294312538282}, "confidence": 0.5022919578612549, "input_tokens": 559, "latency_ms": 146.61957800001346} +{"id": "g0293-atendimento_humano-indireto_multiplo-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.008485564782278519, "atendimento_humano": 0.9291741352495775, "reclamacao_atendimento": 0.022308767253908034, "sem_correspondencia": 0.040031532714236005}, "confidence": 0.9055655136661032, "input_tokens": 320, "latency_ms": 76.95475899998883} +{"id": "g0293-atendimento_humano-indireto_multiplo-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_pagamento_confirmacao": 0.016195445335440546, "reclamacao_atendimento": 0.05057021794885109, "atendimento_humano": 0.7817203205887991, "sem_correspondencia": 0.1515140161269091}, "confidence": 0.7089604274517325, "input_tokens": 328, "latency_ms": 78.54772599995385} +{"id": "g0293-atendimento_humano-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 0.002165651630762337, "conta_pagamento_confirmacao": 0.0002890987903183508, "cadastro_atualizacao": 0.0002582669179367613, "conta_explicacao": 0.0004275517534913302, "plano_consulta": 0.0002599630839901737, "parceiros_ofertas": 0.0008652471460265967, "atendimento_humano": 0.7600663219450089, "reclamacao_atendimento": 0.0011184483254613128, "vas_consulta": 0.0014597475112663033, "recarga_realizar": 0.0006340760217277442, "troca_numero": 0.00022941836672422285, "internet_problema_conexao": 0.22784743434417767, "seguranca_fraude": 0.0020188624485916002, "conta_debito_automatico_digital": 0.00048254846137137883, "roaming_cobranca": 8.974869462704192e-05, "sem_correspondencia": 0.0017876145585182786}, "confidence": 0.7440707434080095, "input_tokens": 646, "latency_ms": 177.0099390000155} +{"id": "g0293-atendimento_humano-indireto_multiplo-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_configuracao": 0.00048582969408773625, "internet_consumo": 0.9960042624731271, "cancelamento_linha": 0.0004261400186812065, "roaming_pacote": 0.0005562850514867852, "suporte_sem_sinal": 0.0001644660908209334, "reclamacao_atendimento": 0.00012397869463008903, "seguranca_perda_roubo": 0.00010637459762378738, "conta_explicacao": 0.001417653868640103, "conta_segunda_via": 0.00010730894362503099, "bonus_nao_recebido": 0.00013930382203926025, "parceiros_ofertas": 4.830201332200902e-05, "fidelidade_resgate": 5.937623973669688e-05, "atendimento_humano": 3.550948305754924e-05, "vas_contratacao": 1.9008433685314865e-05, "conta_debito_automatico_digital": 3.8663136919254227e-05, "sem_correspondencia": 0.00026753743851726594}, "confidence": 0.9957378799713358, "input_tokens": 667, "latency_ms": 180.5624469999998} +{"id": "g0293-atendimento_humano-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.00585079468361989, "reclamacao_atendimento": 0.11978950735138257, "atendimento_humano": 0.8519928691241487, "sem_correspondencia": 0.022366828840848944}, "confidence": 0.8026571588321983, "input_tokens": 321, "latency_ms": 78.71188100000381} +{"id": "g0293-atendimento_humano-indireto_multiplo-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["troca_numero"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.010681091453891447, "plano_troca": 0.2529971410023118, "roaming_pacote": 0.011809244119958246, "conta_segunda_via": 0.0041617962691054755, "conta_contestacao": 0.003017271707907773, "desconto_retencao": 0.008845807567521038, "internet_pacote_adicional": 0.005258094219593855, "atendimento_humano": 0.5975347465248245, "marketplace_compra": 0.0018573304450965906, "parceiros_ofertas": 0.0002297271907111605, "internet_problema_conexao": 0.0006819411200369581, "reclamacao_atendimento": 0.001555456679558547, "suporte_configuracao": 0.0003525677936538575, "fidelidade_resgate": 0.0004087676269846033, "marketplace_pedido": 0.00023829235746763113, "sem_correspondencia": 0.10037072392137643}, "confidence": 0.5707037296264795, "input_tokens": 662, "latency_ms": 180.53195300001335} +{"id": "g0293-atendimento_humano-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"fidelidade_resgate": 0.002708997500327979, "internet_consumo": 0.00113444213410891, "seguranca_perda_roubo": 0.0005565070950372265, "roaming_duvida": 0.0007583126269991675, "seguranca_fraude": 0.000841310574676012, "reclamacao_atendimento": 0.008030675041822158, "negociacao_divida": 0.937780133161793, "troca_numero": 0.00044356725557405087, "recarga_saldo": 0.017280007444232914, "parceiros_ofertas": 0.0032423289703267066, "portabilidade": 0.0003808881214606377, "plano_consulta": 0.002149762651379027, "bonus_nao_recebido": 0.00018801747739655955, "plano_nova_linha": 0.006671566913988067, "suporte_sem_sinal": 0.0007253287136507549, "sem_correspondencia": 0.017108154317226718}, "confidence": 0.933632142039246, "input_tokens": 645, "latency_ms": 177.01799599996093} +{"id": "g0293-atendimento_humano-indireto_multiplo-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9795210508243979, "vas_cancelamento": 0.0023654986425360484, "reclamacao_atendimento": 0.003851204806653817, "sem_correspondencia": 0.014262245726412236}, "confidence": 0.9726947344325305, "input_tokens": 330, "latency_ms": 78.52828699998327} +{"id": "g0293-atendimento_humano-indireto_multiplo-11-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"troca_numero": 0.0015626455274247463, "atendimento_humano": 0.23052920823816286, "conta_debito_automatico_digital": 0.0019081978631387375, "reclamacao_atendimento": 0.023031653939386425, "fidelidade_resgate": 0.7166346120681037, "roaming_pacote": 0.012137054452929771, "suporte_sem_sinal": 0.0006948618816134632, "sem_correspondencia": 0.013501766029240246}, "confidence": 0.6761538423635471, "input_tokens": 429, "latency_ms": 104.58291999998437} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.001866050894595714, "cadastro_atualizacao": 0.0005862157555828817, "conta_vencimento": 0.0006244151321811332, "vas_cancelamento": 0.00025898681723283306, "plano_consulta": 0.00033594938073508375, "internet_problema_conexao": 0.00020279371161786657, "troca_numero": 0.00013974222424733776, "vas_consulta": 0.00020015393229824068, "roaming_pacote": 0.001514906971632139, "negociacao_religacao": 0.0007718664181698442, "recarga_nao_creditada": 0.0004229543528685967, "sem_correspondencia": 0.9930759644088383}, "confidence": 0.9924465066278235, "input_tokens": 492, "latency_ms": 121.76711699999032} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0032577024353125255, "suporte_sem_sinal": 0.000817437755487451, "desconto_retencao": 0.00045619024755988213, "roaming_cobranca": 0.0005865972897092139, "fidelidade_resgate": 0.0005914805657633301, "negociacao_divida": 0.0002947453715615324, "roaming_duvida": 0.0002985492590685139, "suporte_chip_esim": 0.00030592251091672985, "negociacao_religacao": 0.0012808999163418705, "cancelamento_linha": 0.002661058585489987, "recarga_nao_creditada": 0.0009306999453710787, "sem_correspondencia": 0.9885187161174179}, "confidence": 0.9874749630371831, "input_tokens": 527, "latency_ms": 141.8877190000103} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.0015022112911329472, "vas_cancelamento": 0.000768727334164088, "cancelamento_linha": 0.0004589186292822728, "parceiros_ofertas": 0.00022904031058095116, "reclamacao_atendimento": 0.0004256561357444993, "recarga_realizar": 0.00018978115425163957, "troca_numero": 0.00019014420384741784, "desconto_retencao": 0.00030904685383938515, "conta_vencimento": 0.0008754440154720269, "plano_nova_linha": 0.0009596289271823338, "vas_contratacao": 0.0003151242247884429, "sem_correspondencia": 0.993776276919714}, "confidence": 0.9932104839124153, "input_tokens": 497, "latency_ms": 121.99147999996285} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.001180139823555875, "recarga_realizar": 0.0003108550052362368, "recarga_nao_creditada": 0.00031987464429175704, "conta_contestacao": 0.00017956933483985368, "conta_segunda_via": 0.00025587066900835794, "plano_consulta": 0.0005439165342416195, "recarga_saldo": 0.0004322858822368237, "conta_explicacao": 0.0004495795047948726, "seguranca_perda_roubo": 0.00047136336083423866, "atendimento_humano": 0.006958454138299059, "roaming_pacote": 0.00018861466884821686, "conta_pagamento_confirmacao": 0.00022820374060180106, "negociacao_religacao": 0.0003094376367445382, "suporte_sem_sinal": 0.004334614016570828, "conta_debito_automatico_digital": 0.0033226367130992883, "sem_correspondencia": 0.9805145843267966}, "confidence": 0.9792155566152496, "input_tokens": 637, "latency_ms": 172.54272399998172} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0032411818120921306, "beneficios_consulta": 0.0017203291613431938, "suporte_chip_esim": 0.0015716693183731455, "internet_problema_conexao": 0.0012534121423598394, "recarga_saldo": 0.0019494729179889887, "suporte_configuracao": 0.0011609071909768974, "reclamacao_atendimento": 0.0007717733911320858, "sem_correspondencia": 0.9883312540657337}, "confidence": 0.9866642903608385, "input_tokens": 424, "latency_ms": 103.7075119999713} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.004398609664980051, "seguranca_perda_roubo": 0.0032548053115510024, "atendimento_humano": 0.007034101571042335, "sem_correspondencia": 0.9853124834524265}, "confidence": 0.9804166446032356, "input_tokens": 296, "latency_ms": 77.32596700003569} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.005215786924793527, "recarga_realizar": 0.0062128698955254925, "fidelidade_pontos": 0.004168904451826912, "sem_correspondencia": 0.984402438727854}, "confidence": 0.9792032516371387, "input_tokens": 295, "latency_ms": 76.85226900002817} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0019797488645316476, "plano_consulta": 0.001132610362275851, "marketplace_pedido": 0.00212537683105087, "marketplace_compra": 0.0008988428536690451, "recarga_realizar": 0.0021959470644726314, "vas_contratacao": 0.0006307200343385189, "vas_cancelamento": 0.0023638235760377836, "sem_correspondencia": 0.9886729304136236}, "confidence": 0.98705477761557, "input_tokens": 423, "latency_ms": 104.19287600001326} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0019724269514014704, "conta_explicacao": 0.0017279302557797012, "suporte_configuracao": 0.0009811476861328607, "internet_consumo": 0.001087681088678883, "fidelidade_pontos": 0.000787086691687437, "plano_troca": 0.0005942678558000017, "conta_vencimento": 0.0004470518495599748, "sem_correspondencia": 0.9924024076209597}, "confidence": 0.9913170372810967, "input_tokens": 407, "latency_ms": 105.34342799996921} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.004518880099189794, "seguranca_perda_roubo": 0.0017058263287883122, "fidelidade_resgate": 0.0026528922056295785, "conta_segunda_via": 0.0012000344820007885, "roaming_cobranca": 0.0027322622986053324, "plano_troca": 0.0025789211142467345, "suporte_chip_esim": 0.0003622396059453835, "sem_correspondencia": 0.984248943865594}, "confidence": 0.9819987929892503, "input_tokens": 428, "latency_ms": 104.42644500000142} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0019842182737432866, "bonus_nao_recebido": 0.0015881437935119154, "recarga_realizar": 0.002315282958584777, "sem_correspondencia": 0.9941123549741601}, "confidence": 0.9921498066322133, "input_tokens": 310, "latency_ms": 78.35658400000511} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.006260362706143191, "plano_nova_linha": 0.012251293437875758, "internet_problema_conexao": 0.01361625500737846, "sem_correspondencia": 0.9678720888486025}, "confidence": 0.95716278513147, "input_tokens": 306, "latency_ms": 77.97383400003355} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0013470690159228717, "marketplace_pedido": 0.0002850639720129858, "conta_pagamento_confirmacao": 0.0003902509688098977, "roaming_duvida": 0.00014680694417397314, "beneficios_consulta": 0.0002256889727250047, "cancelamento_linha": 0.0003274498614497722, "conta_debito_automatico_digital": 0.0002782804803233961, "vas_cancelamento": 0.000536229857210028, "roaming_cobranca": 0.0020487537655812463, "parceiros_ofertas": 0.00575390813032776, "cadastro_atualizacao": 0.0005003276627791523, "vas_contratacao": 0.0001726242328128575, "reclamacao_atendimento": 0.000225517066440744, "conta_segunda_via": 0.009074169644599728, "recarga_nao_creditada": 0.0021469618722864884, "sem_correspondencia": 0.9765408975525441}, "confidence": 0.9749769573893803, "input_tokens": 662, "latency_ms": 198.62351699998726} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0014522331424281546, "plano_troca": 0.00034747126385946213, "troca_numero": 0.0002468432415605435, "desconto_retencao": 0.00030276071866117154, "seguranca_fraude": 0.00030221175401792187, "recarga_realizar": 0.00011866540009169127, "atendimento_humano": 0.0003060883547084377, "vas_cancelamento": 0.0002604276758232079, "parceiros_ofertas": 0.0005516796239015987, "roaming_duvida": 0.0007073010505576151, "conta_pagamento_confirmacao": 0.0005598174108972006, "sem_correspondencia": 0.994844500363493}, "confidence": 0.9943758185783561, "input_tokens": 515, "latency_ms": 134.64723499998854} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.00220061956728076, "atendimento_humano": 0.0005597338267660306, "beneficios_consulta": 0.00034325723228202204, "recarga_saldo": 0.00028212556079764583, "fidelidade_pontos": 0.00026014480221715986, "bonus_nao_recebido": 0.00047215024618005704, "plano_consulta": 0.00031747133772189146, "portabilidade": 0.0004218960325863795, "conta_debito_automatico_digital": 0.002324968163016902, "parceiros_ofertas": 0.0008205069922255936, "roaming_pacote": 0.0004540377723889618, "suporte_configuracao": 0.0002163160590066457, "conta_pagamento_confirmacao": 0.0010844505994415576, "desconto_retencao": 0.005438086760198565, "negociacao_divida": 0.003293668648479459, "sem_correspondencia": 0.9815105663994104}, "confidence": 0.9802779374927043, "input_tokens": 639, "latency_ms": 172.98425699999598} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0012485441103552957, "recarga_realizar": 0.0005808227098035632, "conta_vencimento": 0.00042304257796302167, "internet_problema_conexao": 0.0004775813098264082, "fidelidade_pontos": 0.0005384965249562827, "negociacao_divida": 0.0003387931483779512, "roaming_cobranca": 0.0002792079742214583, "portabilidade": 0.0002828097228977508, "vas_contratacao": 0.004083121442353068, "cadastro_atualizacao": 0.0016815792845781222, "roaming_duvida": 0.0004323006252845795, "cancelamento_linha": 0.0003005055273813642, "atendimento_humano": 0.005105486541203891, "suporte_configuracao": 0.02355215516868569, "suporte_sem_sinal": 0.003961433524049483, "sem_correspondencia": 0.9567141198080621}, "confidence": 0.9538283944619328, "input_tokens": 623, "latency_ms": 166.99436700002934} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.0013314867071090532, "desconto_retencao": 0.00034837708431389715, "fidelidade_resgate": 0.0002723969515941688, "bonus_nao_recebido": 0.00024584805718865025, "negociacao_religacao": 0.0003268981612676908, "recarga_realizar": 0.0004607699818098187, "suporte_sem_sinal": 0.0003958932421370452, "seguranca_perda_roubo": 0.0006102510871274108, "recarga_nao_creditada": 0.00119017137954181, "vas_consulta": 0.0018529264015384483, "vas_contratacao": 0.000532184171298228, "fidelidade_pontos": 0.00027849521732100296, "suporte_chip_esim": 0.0009684758219067201, "conta_segunda_via": 0.012704632494639273, "plano_troca": 0.006090978388219361, "sem_correspondencia": 0.9723902148529875}, "confidence": 0.9705495625098534, "input_tokens": 663, "latency_ms": 180.36440299999867} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.016132153447859447, "bonus_nao_recebido": 0.019497432159531973, "suporte_sem_sinal": 0.04442357482217895, "sem_correspondencia": 0.9199468395704297}, "confidence": 0.8932624527605727, "input_tokens": 313, "latency_ms": 77.41636500003324} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.002936410486093473, "bonus_nao_recebido": 0.0004487894437074684, "negociacao_divida": 0.0003060892587055697, "recarga_saldo": 0.00028608416222185746, "reclamacao_atendimento": 0.0003018672773462446, "internet_pacote_adicional": 0.0001903560755733404, "conta_debito_automatico_digital": 0.00031494658741501504, "parceiros_ofertas": 0.00016810740202262918, "suporte_chip_esim": 0.0009051852351089198, "negociacao_religacao": 0.0009507792990611695, "recarga_realizar": 0.0010593219204740542, "sem_correspondencia": 0.9921320628522703}, "confidence": 0.9914167958388403, "input_tokens": 545, "latency_ms": 144.85822899996492} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0021670297494988736, "vas_contratacao": 0.0015207495539828753, "conta_segunda_via": 0.001749903001085545, "conta_vencimento": 0.0012203384160302917, "marketplace_pedido": 0.0008935852991322772, "suporte_configuracao": 0.0008914582136244077, "plano_troca": 0.000433585771894567, "sem_correspondencia": 0.9911233499947512}, "confidence": 0.9898552571368583, "input_tokens": 430, "latency_ms": 104.48861200001147} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.008400703887414524, "vas_contratacao": 0.006017351825822061, "conta_pagamento_confirmacao": 0.005355211066975696, "fidelidade_pontos": 0.00207442878839577, "negociacao_divida": 0.003583230318652668, "roaming_cobranca": 0.019390989778001588, "plano_consulta": 0.003374124989693221, "sem_correspondencia": 0.9518039593450445}, "confidence": 0.9449188106800508, "input_tokens": 428, "latency_ms": 105.169807999971} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.003481327438803748, "conta_debito_automatico_digital": 0.002668264283933432, "negociacao_religacao": 0.003502214879757732, "roaming_cobranca": 0.0016263514407381422, "internet_consumo": 0.0024451102388153875, "conta_pagamento_confirmacao": 0.0035668071934656163, "plano_consulta": 0.0032680224996373053, "sem_correspondencia": 0.9794419020248486}, "confidence": 0.9765050308855413, "input_tokens": 413, "latency_ms": 107.0012540000107} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.002346420087663225, "vas_contratacao": 0.0037588881690251773, "cancelamento_linha": 0.004887636502883923, "sem_correspondencia": 0.9890070552404278}, "confidence": 0.9853427403205703, "input_tokens": 299, "latency_ms": 77.85649099997727} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0023372692328077578, "vas_consulta": 0.0015526302553917095, "marketplace_compra": 0.001500035023179227, "beneficios_consulta": 0.0011383463607827448, "suporte_chip_esim": 0.0012263565823932864, "troca_numero": 0.0004546121858643255, "vas_cancelamento": 0.0005566615682302188, "sem_correspondencia": 0.9912340887913508}, "confidence": 0.9899818157615438, "input_tokens": 430, "latency_ms": 104.38422599997921} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.0010135622342013358, "roaming_cobranca": 0.00042645203482176235, "cadastro_atualizacao": 0.0002843989753306894, "seguranca_perda_roubo": 0.0002479947496034549, "conta_vencimento": 0.00035645607987367945, "vas_consulta": 0.0005668606507244323, "troca_numero": 0.00036445463364485317, "roaming_pacote": 0.00044244936654698046, "vas_contratacao": 0.0005396398677657884, "recarga_realizar": 0.0011009571368308403, "plano_nova_linha": 0.00043072654582000755, "suporte_chip_esim": 0.0004219478332279421, "fidelidade_resgate": 0.004732719889336763, "atendimento_humano": 0.025453228613528295, "recarga_saldo": 0.003298039972484825, "sem_correspondencia": 0.9603201114162584}, "confidence": 0.9576747855106756, "input_tokens": 639, "latency_ms": 171.20028300001877} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.00517587952547293, "internet_problema_conexao": 0.004266384432459888, "beneficios_consulta": 0.004670972163153012, "sem_correspondencia": 0.9858867638789143}, "confidence": 0.9811823518385524, "input_tokens": 320, "latency_ms": 77.59238599999208} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.0028653078869981643, "plano_consulta": 0.00046221810213147924, "conta_contestacao": 0.0006191789380901346, "internet_pacote_adicional": 0.0004801355405972168, "recarga_saldo": 0.0005938383590165371, "internet_problema_conexao": 0.0007104380264605147, "suporte_sem_sinal": 0.00040435553567882564, "suporte_chip_esim": 0.002932107210965628, "portabilidade": 0.0014836971651792168, "parceiros_ofertas": 0.0011244005519698169, "roaming_pacote": 0.0011603705841633132, "desconto_retencao": 0.0004194959645895022, "atendimento_humano": 0.06008031373817097, "internet_consumo": 0.023449924083866, "conta_debito_automatico_digital": 0.01093447510760238, "sem_correspondencia": 0.8922797432045203}, "confidence": 0.8850983927514883, "input_tokens": 641, "latency_ms": 176.22310799998786} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.004890011100279208, "recarga_nao_creditada": 0.003104094454139165, "conta_explicacao": 0.017794530271223692, "sem_correspondencia": 0.9742113641743579}, "confidence": 0.9656151522324773, "input_tokens": 325, "latency_ms": 78.17817699998386} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.0037858629754354213, "suporte_configuracao": 0.0049127220311532445, "fidelidade_pontos": 0.00361609248513743, "atendimento_humano": 0.004386778294186608, "marketplace_pedido": 0.0018930605631830306, "internet_problema_conexao": 0.0033126753227643254, "troca_numero": 0.006861031863769748, "sem_correspondencia": 0.9712317764643702}, "confidence": 0.9671220302449945, "input_tokens": 414, "latency_ms": 105.796263000002} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0011237946345923607, "bonus_nao_recebido": 0.00023046995036472205, "vas_consulta": 0.00029943415686602674, "marketplace_compra": 0.0002732803573083547, "seguranca_fraude": 0.0002615325180093315, "internet_consumo": 0.001295373359045661, "suporte_chip_esim": 0.00047356427448913243, "portabilidade": 0.00030631556858840713, "fidelidade_resgate": 0.0011925006108277516, "reclamacao_atendimento": 0.0031981034570240873, "roaming_pacote": 0.00043009192536597993, "desconto_retencao": 0.00026030081415702536, "cancelamento_linha": 0.0007797367146995217, "conta_debito_automatico_digital": 0.009781544898233354, "plano_troca": 0.0013837398731132687, "sem_correspondencia": 0.9787102168873151}, "confidence": 0.9772908980131361, "input_tokens": 674, "latency_ms": 184.6840769999858} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.006904792176095317, "internet_problema_conexao": 0.0029395222510739923, "vas_cancelamento": 0.0035199093890358802, "cancelamento_linha": 0.002576377720522592, "vas_contratacao": 0.001313001188324605, "vas_consulta": 0.0018738470842071349, "suporte_configuracao": 0.0019162490249356938, "sem_correspondencia": 0.9789563011658048}, "confidence": 0.9759500584752053, "input_tokens": 434, "latency_ms": 105.42763300003344} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.003248781483296758, "internet_problema_conexao": 0.0025561493245198994, "fidelidade_resgate": 0.0037538936382345424, "sem_correspondencia": 0.9904411755539488}, "confidence": 0.9872549007385985, "input_tokens": 318, "latency_ms": 79.306674999998} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"vas_consulta": 0.004802671446471169, "vas_cancelamento": 0.0007866216111286237, "atendimento_humano": 0.0035940737795075893, "roaming_pacote": 0.003487566066868394, "conta_contestacao": 0.8131633061905164, "suporte_sem_sinal": 0.0019199219886108648, "plano_consulta": 0.005681297775598467, "suporte_chip_esim": 0.0004562748405947671, "fidelidade_resgate": 0.0016175337357584331, "recarga_nao_creditada": 0.00021001866655897226, "recarga_realizar": 0.000846691313908496, "negociacao_divida": 0.00025336904345510256, "recarga_saldo": 0.0005028255496402713, "seguranca_fraude": 0.001340056352069423, "desconto_retencao": 0.07394261693327858, "sem_correspondencia": 0.08739515470603439}, "confidence": 0.8007075266032176, "input_tokens": 648, "latency_ms": 176.44348999999693} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_pagamento_confirmacao": 0.001847021224870148, "bonus_nao_recebido": 0.0003721055687380084, "conta_vencimento": 0.0003683193635585893, "fidelidade_resgate": 0.00027841260559920546, "atendimento_humano": 0.0004225291837185434, "plano_troca": 0.0007336342509796224, "conta_contestacao": 0.00022702233847877093, "beneficios_consulta": 0.0006932872187191902, "conta_explicacao": 0.0034134720236173003, "internet_consumo": 0.00337508120455642, "cancelamento_linha": 0.0005117486408523419, "suporte_configuracao": 0.035723762397372794, "internet_pacote_adicional": 0.8058615723323814, "seguranca_perda_roubo": 0.0005448725750477551, "seguranca_fraude": 0.0001517795377064436, "sem_correspondencia": 0.14547537953380352}, "confidence": 0.7929190104878735, "input_tokens": 649, "latency_ms": 177.82488699998567} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.008383656526537, "atendimento_humano": 0.006452281582322447, "suporte_sem_sinal": 0.007214616692942227, "reclamacao_atendimento": 0.0013410492090582043, "conta_debito_automatico_digital": 0.01063203497435755, "beneficios_consulta": 0.06418958385096346, "vas_consulta": 0.008229534662774313, "sem_correspondencia": 0.8935572425010447}, "confidence": 0.8783511342869083, "input_tokens": 436, "latency_ms": 106.18051099999093} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0026667621268280815, "recarga_realizar": 0.0009742905138215264, "conta_contestacao": 0.0005397294683109041, "cadastro_atualizacao": 0.0005064586561087153, "conta_pagamento_confirmacao": 0.00042353267540824605, "suporte_chip_esim": 8.113537614858005e-05, "marketplace_compra": 0.00011639242977468476, "troca_numero": 0.0001949412740973986, "internet_pacote_adicional": 0.0012131099695930352, "plano_consulta": 0.001202006155658684, "bonus_nao_recebido": 0.0002989773684962561, "sem_correspondencia": 0.991782663985754}, "confidence": 0.9910356334390044, "input_tokens": 550, "latency_ms": 148.15744700001687} +{"id": "g0298-oos_fora_do_dominio-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0011683127070925073, "parceiros_ofertas": 0.00034355275293684184, "desconto_retencao": 0.00047309468434685937, "seguranca_fraude": 0.00033145816210739193, "seguranca_perda_roubo": 0.0003989243912377041, "negociacao_divida": 0.00047448861877865404, "internet_consumo": 0.0003488284974934839, "conta_explicacao": 0.00062442961354217, "vas_cancelamento": 0.0021784106065287105, "roaming_duvida": 0.0011173407228107681, "conta_pagamento_confirmacao": 0.0007127103491343175, "marketplace_compra": 0.001039643689082465, "beneficios_consulta": 0.0002998710170918754, "conta_debito_automatico_digital": 0.004384807315581988, "troca_numero": 0.0033549933200086564, "sem_correspondencia": 0.9827491335522256}, "confidence": 0.9815990757890406, "input_tokens": 657, "latency_ms": 181.23175099998434} +{"id": "g0298-oos_fora_do_dominio-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.005464457442778951, "suporte_configuracao": 0.004180453294642611, "conta_vencimento": 0.011464223179564675, "sem_correspondencia": 0.9788908660830138}, "confidence": 0.9718544881106849, "input_tokens": 313, "latency_ms": 77.77836100001423} +{"id": "g0298-oos_fora_do_dominio-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0016335653725131597, "recarga_nao_creditada": 0.0005911618703372877, "recarga_realizar": 0.000289803486893074, "internet_pacote_adicional": 0.0003048675745006225, "marketplace_pedido": 0.0003865338253043469, "fidelidade_resgate": 0.00015690873330912405, "roaming_pacote": 0.00024405948467213625, "conta_contestacao": 0.00023277105634000422, "plano_nova_linha": 0.001318832171288755, "internet_problema_conexao": 0.004631667243697515, "atendimento_humano": 0.059859612550051386, "sem_correspondencia": 0.9303502166310926}, "confidence": 0.9240184181430102, "input_tokens": 513, "latency_ms": 133.87904500001468} +{"id": "g0298-oos_fora_do_dominio-emocional-4-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_pacote": 0.016224403294743558, "portabilidade": 0.004908876997518113, "reclamacao_atendimento": 0.8928663708933093, "conta_pagamento_confirmacao": 0.00624095182865437, "marketplace_compra": 0.0018097782372031568, "conta_contestacao": 0.002365533775421501, "vas_cancelamento": 0.000395475339860346, "sem_correspondencia": 0.07518860963328959}, "confidence": 0.8775615667352109, "input_tokens": 436, "latency_ms": 104.9602420000042} +{"id": "g0298-oos_fora_do_dominio-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0033674602835729295, "parceiros_ofertas": 0.0014473718135401676, "conta_debito_automatico_digital": 0.0017375544109757746, "conta_pagamento_confirmacao": 0.0011562245763307212, "negociacao_religacao": 0.0018013511812296167, "reclamacao_atendimento": 0.00044127509457542673, "cadastro_atualizacao": 0.000255076433209205, "sem_correspondencia": 0.9897936862065662}, "confidence": 0.9883356413789327, "input_tokens": 436, "latency_ms": 109.93986099998665} +{"id": "g0298-oos_fora_do_dominio-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.016188275675151294, "conta_pagamento_confirmacao": 0.010373002311903157, "suporte_sem_sinal": 0.02062735864963379, "sem_correspondencia": 0.9528113633633117}, "confidence": 0.937081817817749, "input_tokens": 332, "latency_ms": 80.01343299997643} +{"id": "g0298-oos_fora_do_dominio-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.002540567031739222, "recarga_nao_creditada": 0.0004981185828806124, "reclamacao_atendimento": 0.00023786592939997107, "cancelamento_linha": 0.00016294150436949487, "negociacao_religacao": 0.00043235462433219605, "roaming_pacote": 0.0004562774573039296, "roaming_cobranca": 0.00044151319335925264, "vas_consulta": 0.00021645942323279856, "conta_explicacao": 0.0011964352448200087, "internet_problema_conexao": 0.005421129693650664, "negociacao_divida": 0.0015773648773534292, "sem_correspondencia": 0.9868189724375585}, "confidence": 0.9856206972046092, "input_tokens": 515, "latency_ms": 135.14131400000906} +{"id": "g0298-oos_fora_do_dominio-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.0015953264497171678, "suporte_configuracao": 0.0004079128886014978, "marketplace_compra": 0.0006242447956122956, "marketplace_pedido": 0.0008700382060106717, "seguranca_perda_roubo": 0.0005171059079816445, "recarga_nao_creditada": 0.0011064486348047562, "cancelamento_linha": 0.00023748258276591074, "conta_segunda_via": 0.00030878275251823426, "cadastro_atualizacao": 0.0008459731797199911, "plano_consulta": 0.0005485294905557078, "portabilidade": 0.00021324883871161882, "conta_pagamento_confirmacao": 0.00024229333064866088, "plano_nova_linha": 0.00043272040586845396, "vas_consulta": 0.0023410598578093122, "bonus_nao_recebido": 0.0022115681316726686, "sem_correspondencia": 0.9874972645470015}, "confidence": 0.986663748850135, "input_tokens": 656, "latency_ms": 176.92383799999334} +{"id": "g0298-oos_fora_do_dominio-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0016207778955537268, "conta_contestacao": 0.0006513481008094652, "troca_numero": 0.000705054763536498, "reclamacao_atendimento": 0.0004664177892254206, "bonus_nao_recebido": 0.0004540859006413386, "desconto_retencao": 0.0004956735844365501, "recarga_nao_creditada": 0.00041810098252516217, "atendimento_humano": 0.0016659712328033534, "conta_vencimento": 0.0014199112866199657, "suporte_configuracao": 0.0006754564905289335, "vas_consulta": 0.0004902152114404992, "vas_contratacao": 0.00039398051313618837, "roaming_cobranca": 0.0006041187004616398, "vas_cancelamento": 0.010046967810713434, "plano_troca": 0.00346347441665759, "sem_correspondencia": 0.9764284453209102}, "confidence": 0.9748570083423043, "input_tokens": 638, "latency_ms": 171.50198299998465} +{"id": "g0298-oos_fora_do_dominio-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0019987040404152562, "vas_consulta": 0.000603240422266556, "roaming_duvida": 0.0006467802108956975, "roaming_cobranca": 0.0003640476328792098, "cadastro_atualizacao": 0.00048426795483622254, "conta_pagamento_confirmacao": 0.0002487838898208114, "plano_nova_linha": 0.0003652358918125931, "suporte_chip_esim": 0.000357806287023307, "portabilidade": 0.001333794107447289, "roaming_pacote": 0.00624877751375293, "reclamacao_atendimento": 0.0003802915543376109, "sem_correspondencia": 0.9869682704945124}, "confidence": 0.9857835678121956, "input_tokens": 545, "latency_ms": 145.21870899994838} +{"id": "g0298-oos_fora_do_dominio-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.004382043253323251, "conta_contestacao": 0.006865669720136072, "bonus_nao_recebido": 0.014157980519725178, "sem_correspondencia": 0.9745943065068154}, "confidence": 0.9661257420090873, "input_tokens": 323, "latency_ms": 78.0295729999807} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.006843218505073852, "conta_debito_automatico_digital": 0.0016261976123363188, "portabilidade": 0.0013046879445962173, "fidelidade_resgate": 0.0008313396497853091, "plano_troca": 0.003070758916781984, "parceiros_ofertas": 0.0008864139029034255, "roaming_pacote": 0.0049851038238663955, "conta_segunda_via": 0.0009365249839182331, "suporte_configuracao": 0.004256034634513075, "marketplace_pedido": 0.019755372412929476, "marketplace_compra": 0.0012888454845580303, "plano_consulta": 0.08479005435444945, "plano_nova_linha": 0.002966587242071881, "roaming_cobranca": 0.014449948801193114, "vas_contratacao": 0.01733297788306574, "sem_correspondencia": 0.8346759338479575}, "confidence": 0.8236543294378212, "input_tokens": 644, "latency_ms": 177.66111100002036} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"plano_troca": 0.007810053837683385, "recarga_realizar": 0.005673131057615161, "recarga_saldo": 0.554296813907285, "sem_correspondencia": 0.43222000119741644}, "confidence": 0.40572908520971335, "input_tokens": 303, "latency_ms": 77.0539220000046} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0121297884235306, "vas_cancelamento": 0.01966652121562865, "cancelamento_linha": 0.015375573908471824, "sem_correspondencia": 0.952828116452369}, "confidence": 0.9371041552698252, "input_tokens": 305, "latency_ms": 77.561267999954} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.053622952189587084, "desconto_retencao": 0.002338353329965329, "conta_explicacao": 0.00367033755614361, "roaming_pacote": 0.0016299517108559368, "plano_consulta": 0.0014156560081181788, "internet_consumo": 0.0005046341281558943, "roaming_cobranca": 0.0006352309662562293, "marketplace_pedido": 0.00780433321568112, "negociacao_religacao": 0.004732016972144255, "fidelidade_resgate": 0.00014924626076450123, "conta_segunda_via": 0.0013669979089602053, "sem_correspondencia": 0.9221302897533676}, "confidence": 0.915051225185492, "input_tokens": 531, "latency_ms": 143.9391290000458} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.045032051273517844, "atendimento_humano": 0.007480732985273142, "internet_problema_conexao": 0.02501919583893767, "roaming_cobranca": 0.002944001937997654, "recarga_realizar": 0.06391299387588156, "fidelidade_pontos": 0.004043693041887503, "parceiros_ofertas": 0.0007190854479105046, "internet_consumo": 0.002353308791235626, "cadastro_atualizacao": 0.03975954322468542, "negociacao_divida": 0.00316446493913974, "seguranca_perda_roubo": 0.0006867459680725829, "sem_correspondencia": 0.8048841826754607}, "confidence": 0.7871463811005025, "input_tokens": 517, "latency_ms": 135.1852660000077} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"bonus_nao_recebido": 0.0018661941670387258, "recarga_saldo": 0.0005805803129735583, "conta_vencimento": 0.000599084750217112, "marketplace_pedido": 0.00029240361300193784, "negociacao_divida": 0.04640429943668985, "fidelidade_pontos": 0.00039859646423970975, "plano_consulta": 0.0006467434822283522, "plano_troca": 0.00035637902742851555, "plano_nova_linha": 0.0015172239251647584, "conta_contestacao": 0.922346429922622, "internet_consumo": 0.0006678857847323186, "beneficios_consulta": 0.0002539824042131987, "suporte_chip_esim": 0.00011514543241704112, "conta_explicacao": 0.01955471274887341, "troca_numero": 0.0005033558775907861, "sem_correspondencia": 0.003896982650568862}, "confidence": 0.9171695252507968, "input_tokens": 631, "latency_ms": 171.61869699998533} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"internet_pacote_adicional": 0.0019038682803412346, "marketplace_compra": 0.0003958522724597315, "recarga_nao_creditada": 0.0003564143655491243, "plano_nova_linha": 0.00037488191549777566, "recarga_realizar": 0.0002861759444105672, "portabilidade": 0.001461325270219607, "cancelamento_linha": 0.98225420051014, "desconto_retencao": 0.0006579865677070928, "plano_troca": 0.0012795510942619935, "suporte_chip_esim": 0.0001766933468001466, "roaming_pacote": 0.00025300089946258224, "sem_correspondencia": 0.010600049533150056}, "confidence": 0.9806409460110616, "input_tokens": 518, "latency_ms": 136.17997700004025} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"vas_cancelamento": 0.004406190187069076, "roaming_pacote": 0.49570944490356234, "internet_consumo": 0.003336953345519973, "conta_vencimento": 0.0015395513133401833, "fidelidade_resgate": 0.00040428055325155934, "fidelidade_pontos": 0.00042615430075025547, "conta_segunda_via": 0.0006397583901387756, "bonus_nao_recebido": 0.0002491163464571938, "suporte_configuracao": 7.16104301721721e-05, "recarga_saldo": 0.0003545928656888458, "recarga_nao_creditada": 0.0002335086127484549, "sem_correspondencia": 0.4926288387513014}, "confidence": 0.4498648489857041, "input_tokens": 531, "latency_ms": 143.41098599999214} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"vas_contratacao": 0.001546902203674737, "beneficios_consulta": 0.0012865551695717405, "portabilidade": 0.001764479394852592, "plano_consulta": 0.0007433621924128631, "suporte_sem_sinal": 0.0007413766674483919, "conta_debito_automatico_digital": 0.9248191076593621, "conta_pagamento_confirmacao": 0.01041085101726001, "sem_correspondencia": 0.05868736569541757}, "confidence": 0.9140789801821282, "input_tokens": 423, "latency_ms": 104.80061499998783} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.10564327302927225, "seguranca_fraude": 0.2133909045933447, "suporte_chip_esim": 0.009052181925501099, "plano_troca": 0.004133163518231721, "conta_pagamento_confirmacao": 0.004570320162686942, "negociacao_divida": 0.09507894645776248, "suporte_configuracao": 0.0006117324356912353, "sem_correspondencia": 0.5675194778775097}, "confidence": 0.5057365461457252, "input_tokens": 443, "latency_ms": 105.07182300000295} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.009794224306064258, "recarga_nao_creditada": 0.0034735578686703314, "desconto_retencao": 0.0035223363095620045, "vas_consulta": 0.005721663427852141, "marketplace_pedido": 0.023878161842617946, "fidelidade_resgate": 0.0014990429270128258, "suporte_configuracao": 0.0005075933612133475, "sem_correspondencia": 0.9516034199570073}, "confidence": 0.9446896228080083, "input_tokens": 419, "latency_ms": 103.86250700003075} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9606264529948356, "conta_segunda_via": 0.0009382016136577335, "reclamacao_atendimento": 0.011562390461096727, "bonus_nao_recebido": 0.0005911441304655853, "plano_nova_linha": 0.0014634788389930235, "plano_consulta": 0.0008214494073240451, "negociacao_religacao": 0.0004655132708562413, "vas_cancelamento": 0.00020856779257984382, "internet_problema_conexao": 0.000592563686001493, "roaming_pacote": 5.092208452844143e-05, "vas_contratacao": 0.0001752716095897537, "roaming_duvida": 0.00014517548219045463, "seguranca_perda_roubo": 5.123774767822902e-05, "conta_debito_automatico_digital": 0.00025891733224504983, "atendimento_humano": 0.00019683101801720845, "sem_correspondencia": 0.021851882529940546}, "confidence": 0.9580015498611583, "input_tokens": 664, "latency_ms": 180.227546000026} +{"id": "g0306-oos_outra_empresa-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.01436766178989242, "conta_explicacao": 0.007303385670308763, "conta_contestacao": 0.005688793849204704, "plano_consulta": 0.0012864449876434322, "troca_numero": 0.0054966708444670965, "portabilidade": 0.0019705615206286903, "negociacao_religacao": 0.0023734308587924128, "sem_correspondencia": 0.9615130504790625}, "confidence": 0.9560149148332143, "input_tokens": 412, "latency_ms": 106.08580900003517} +{"id": "g0306-oos_outra_empresa-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.0388184124804968, "conta_vencimento": 0.2154516405271325, "negociacao_religacao": 0.15941090650032677, "sem_correspondencia": 0.586319040492044}, "confidence": 0.4484253873227253, "input_tokens": 300, "latency_ms": 77.91167599998516} +{"id": "g0306-oos_outra_empresa-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.035733852813720594, "cancelamento_linha": 0.12048085356277058, "roaming_pacote": 0.0474879650181982, "sem_correspondencia": 0.7962973286053107}, "confidence": 0.7283964381404142, "input_tokens": 304, "latency_ms": 77.32808499997645} +{"id": "g0306-oos_outra_empresa-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0020914510526654486, "suporte_chip_esim": 0.0014501696502290105, "negociacao_divida": 0.00195506849424639, "sem_correspondencia": 0.9945033108028591}, "confidence": 0.9926710810704787, "input_tokens": 331, "latency_ms": 79.1643520000207} +{"id": "g0306-oos_outra_empresa-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0031104514612408664, "conta_debito_automatico_digital": 0.0009040201398968113, "recarga_nao_creditada": 0.000629859219984737, "internet_consumo": 0.00035741461276260944, "seguranca_fraude": 0.0004594260324577718, "seguranca_perda_roubo": 0.0003241183189684546, "conta_contestacao": 0.00041054611226973574, "suporte_chip_esim": 0.0006054654663407653, "portabilidade": 0.00090650781509596, "fidelidade_pontos": 0.0018669401879213754, "marketplace_compra": 0.0007937439477452436, "sem_correspondencia": 0.9896315066853157}, "confidence": 0.9886889163839808, "input_tokens": 558, "latency_ms": 147.67405400004918} +{"id": "g0306-oos_outra_empresa-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.004593915439371965, "conta_pagamento_confirmacao": 0.0016827377656520354, "marketplace_compra": 0.7515057676255511, "fidelidade_resgate": 0.0010376374064588747, "negociacao_divida": 0.00014364168275946283, "conta_segunda_via": 0.0001656894974996027, "recarga_realizar": 0.00040731343843738494, "marketplace_pedido": 0.21603307609721925, "vas_consulta": 0.00024611075599657986, "seguranca_fraude": 2.0227101147949203e-05, "suporte_chip_esim": 0.00022333839331294423, "sem_correspondencia": 0.023940544796592914}, "confidence": 0.7289153828642376, "input_tokens": 568, "latency_ms": 148.6054339999896} +{"id": "g0306-oos_outra_empresa-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.00547967344858113, "beneficios_consulta": 0.001945591344290856, "vas_contratacao": 0.0007934969340483779, "conta_segunda_via": 0.000986032244113531, "portabilidade": 0.008504021469465425, "seguranca_fraude": 0.0004412665439295812, "internet_problema_conexao": 0.0007533415960434936, "negociacao_divida": 0.001024389640093275, "cancelamento_linha": 0.0030965647926290483, "internet_pacote_adicional": 0.008231198338935713, "fidelidade_resgate": 0.0003223243614144723, "sem_correspondencia": 0.9684220992864552}, "confidence": 0.9655513810397693, "input_tokens": 538, "latency_ms": 144.33892299996387} +{"id": "g0306-oos_outra_empresa-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.007420451393840464, "internet_problema_conexao": 0.7017541425663196, "roaming_cobranca": 0.0005579527593245935, "roaming_pacote": 0.000579420436720483, "suporte_configuracao": 0.00047304720433812426, "conta_pagamento_confirmacao": 0.0021990778377953897, "suporte_chip_esim": 0.00020161049463142514, "internet_consumo": 0.0020547518639186715, "roaming_duvida": 0.0004613686832361688, "plano_troca": 0.00030492746691430396, "seguranca_perda_roubo": 3.2530650516713225e-05, "conta_segunda_via": 4.236970037722327e-05, "bonus_nao_recebido": 0.00012365926412536245, "conta_contestacao": 0.0006616419235795354, "vas_cancelamento": 9.26367382879651e-05, "sem_correspondencia": 0.28304041101607397}, "confidence": 0.6818710854040742, "input_tokens": 669, "latency_ms": 181.3736259999814} +{"id": "g0306-oos_outra_empresa-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.004383037512390263, "marketplace_pedido": 0.001025926315272558, "plano_nova_linha": 0.0005543981885538287, "fidelidade_resgate": 0.0002367853872419848, "cadastro_atualizacao": 0.0016461639130162977, "vas_cancelamento": 0.0005168850674605607, "conta_debito_automatico_digital": 0.0008294227639092342, "atendimento_humano": 0.0013155942164718222, "conta_segunda_via": 0.004548931467185486, "seguranca_perda_roubo": 0.0030179716166928734, "bonus_nao_recebido": 0.0011845938817575325, "sem_correspondencia": 0.9807402896700476}, "confidence": 0.9789894069127792, "input_tokens": 554, "latency_ms": 146.5450449999821} +{"id": "g0306-oos_outra_empresa-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.006794232737597909, "suporte_sem_sinal": 0.0030069126388474654, "plano_consulta": 0.002147795176246882, "seguranca_fraude": 0.0078039397205244936, "marketplace_compra": 0.2240330973001734, "desconto_retencao": 0.0021988209353159278, "recarga_nao_creditada": 0.0006652020502672049, "sem_correspondencia": 0.7533499994410267}, "confidence": 0.718114285075459, "input_tokens": 445, "latency_ms": 105.53527100000792} +{"id": "g0306-oos_outra_empresa-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"roaming_duvida": 0.00323912132511974, "reclamacao_atendimento": 0.06841928097242778, "negociacao_divida": 0.0011185614601390088, "cancelamento_linha": 0.00023061598146203834, "roaming_pacote": 0.00040868440828737443, "bonus_nao_recebido": 0.00014909437825882265, "troca_numero": 0.0004671508357001797, "conta_debito_automatico_digital": 0.0001432719453987085, "fidelidade_pontos": 0.00027015455673055455, "internet_consumo": 0.0003641072664320287, "marketplace_pedido": 0.9134392598998025, "sem_correspondencia": 0.011750696970241349}, "confidence": 0.9055701017088752, "input_tokens": 537, "latency_ms": 143.819848000021} +{"id": "g0306-oos_outra_empresa-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.004121620175319586, "internet_consumo": 0.001854530109460085, "plano_consulta": 0.0031257510235684883, "sem_correspondencia": 0.9908980986916519}, "confidence": 0.9878641315888692, "input_tokens": 309, "latency_ms": 76.86118499998429} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 126, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 326, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.002779384846612717, "negociacao_religacao": 0.002440852318954672, "recarga_nao_creditada": 0.005392820656162333, "sem_correspondencia": 0.9893869421782703}, "confidence": 0.9858492562376937, "input_tokens": 386, "latency_ms": 98.2740010000498} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 265, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.027298840379736743, "fidelidade_pontos": 0.007602449561570537, "internet_problema_conexao": 0.20732965124990133, "conta_vencimento": 0.011520527113190362, "roaming_cobranca": 0.0018981941483110424, "conta_contestacao": 0.001883462698546276, "roaming_pacote": 0.0008487197253072463, "sem_correspondencia": 0.7416181551234364}, "confidence": 0.704706462998213, "input_tokens": 468, "latency_ms": 112.94874399999344} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 112, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 280, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.0020532418694589514, "internet_pacote_adicional": 0.0015531160363391734, "plano_nova_linha": 0.0030348492989435046, "sem_correspondencia": 0.9933587927952584}, "confidence": 0.9911450570603444, "input_tokens": 381, "latency_ms": 87.71287500002245} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 98, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 270, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.009394492289548207, "negociacao_divida": 0.0022288682906733003, "cadastro_atualizacao": 0.3096326796531903, "vas_contratacao": 0.0010288662663510166, "recarga_saldo": 0.0036285546972669933, "cancelamento_linha": 0.0005290026576552542, "suporte_sem_sinal": 0.07184782064529659, "beneficios_consulta": 0.0004908083511060275, "conta_segunda_via": 0.01415004956256228, "marketplace_compra": 0.0003763877792336579, "fidelidade_resgate": 0.004895457330186472, "sem_correspondencia": 0.5817970124769298}, "confidence": 0.5437785590657417, "input_tokens": 605, "latency_ms": 156.78134800003818} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 102, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "marketplace_compra", "probabilities": {"roaming_pacote": 0.001196246537681597, "vas_consulta": 0.00035903981484227874, "recarga_nao_creditada": 0.00021906844493250227, "seguranca_fraude": 0.00027513419784085395, "negociacao_divida": 0.000851245211403182, "recarga_saldo": 0.00029805839153821973, "atendimento_humano": 0.0023437782013874795, "recarga_realizar": 0.0004083637572441314, "fidelidade_pontos": 0.0009072906917817071, "suporte_sem_sinal": 7.516071298480781e-05, "roaming_cobranca": 0.00022419806739254334, "parceiros_ofertas": 0.0004370178844230918, "negociacao_religacao": 0.000307406597698399, "marketplace_compra": 0.44520235232565364, "reclamacao_atendimento": 0.4100489894873635, "sem_correspondencia": 0.13684664967583202}, "confidence": 0.4082158424806972, "input_tokens": 692, "latency_ms": 183.03744299998925} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 102, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.014020682407468276, "bonus_nao_recebido": 0.0016738850739903683, "vas_consulta": 0.009445377487988228, "sem_correspondencia": 0.9748600550305532}, "confidence": 0.9664800733740709, "input_tokens": 374, "latency_ms": 85.8472749999919} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 222, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"plano_consulta": 0.0024787859954154144, "internet_pacote_adicional": 0.00022017624807726304, "suporte_chip_esim": 0.00035712852353802783, "conta_explicacao": 0.0003903690657618264, "conta_debito_automatico_digital": 0.0003925080976409878, "negociacao_divida": 0.00010234206633339237, "cadastro_atualizacao": 0.00011482379850515738, "troca_numero": 0.00011205335784848743, "negociacao_religacao": 0.00037512866808174055, "seguranca_perda_roubo": 0.00024328862367458784, "recarga_saldo": 0.0005252744479848409, "conta_contestacao": 0.6062802824930343, "conta_segunda_via": 0.0001608114756707838, "conta_pagamento_confirmacao": 0.0011431775045720692, "recarga_realizar": 0.0008123445469478375, "sem_correspondencia": 0.3862915050869132}, "confidence": 0.5800323013259034, "input_tokens": 697, "latency_ms": 183.16685199999938} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 269, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.010083727342682806, "internet_consumo": 0.005192358665771937, "recarga_nao_creditada": 0.0014536458889112666, "internet_pacote_adicional": 0.001076881507041488, "recarga_realizar": 0.002006750729387447, "roaming_pacote": 0.0014122769647277715, "conta_explicacao": 0.002677671442927569, "plano_troca": 0.3812470915334234, "suporte_sem_sinal": 0.010403526518221066, "suporte_configuracao": 0.023082905367893584, "marketplace_pedido": 0.001398558323375768, "sem_correspondencia": 0.5599646057156359}, "confidence": 0.519961388053421, "input_tokens": 585, "latency_ms": 153.0600380000351} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 199, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"conta_contestacao": 0.1313015309165376, "roaming_pacote": 0.0005868072241022333, "troca_numero": 0.001179119461156924, "suporte_chip_esim": 0.00022007432864501185, "portabilidade": 0.0008752161711581813, "marketplace_compra": 0.8027369718681662, "negociacao_divida": 0.0010113253127928235, "recarga_nao_creditada": 0.0001294640123943981, "plano_nova_linha": 0.001450554731043528, "desconto_retencao": 0.00018443413562872982, "conta_segunda_via": 0.00012518654687079575, "sem_correspondencia": 0.06019931529150359}, "confidence": 0.7848039693107267, "input_tokens": 567, "latency_ms": 148.8917959999867} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9638775859479976, "fidelidade_resgate": 0.0009910459993830785, "internet_problema_conexao": 0.0006875044724360041, "vas_cancelamento": 0.0005042230859725027, "internet_pacote_adicional": 0.0010938246913341132, "atendimento_humano": 0.0050212944849096905, "suporte_sem_sinal": 0.00051966455644768, "cancelamento_linha": 0.0001669235204131292, "internet_consumo": 0.0008301812741294963, "plano_nova_linha": 5.62553787825247e-05, "recarga_nao_creditada": 0.0001415780917865688, "seguranca_fraude": 6.522757763159561e-05, "recarga_saldo": 3.88922641803058e-05, "conta_pagamento_confirmacao": 0.00017423040865306017, "parceiros_ofertas": 0.0001449291614396214, "sem_correspondencia": 0.02568663908450296}, "confidence": 0.9614694250111973, "input_tokens": 679, "latency_ms": 184.19861000000992} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 97, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 249, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.007086006516938299, "marketplace_pedido": 0.0007391840959832117, "parceiros_ofertas": 0.0005421458933892949, "atendimento_humano": 0.297967648183081, "roaming_duvida": 0.0003068117875345643, "conta_explicacao": 9.406772338012893e-05, "recarga_saldo": 0.000295588908313343, "vas_contratacao": 0.0004918752242057683, "suporte_configuracao": 0.00042242986054150344, "negociacao_religacao": 0.00024043586968726675, "portabilidade": 0.0003915349201557732, "sem_correspondencia": 0.6914222710167899}, "confidence": 0.6633697502001344, "input_tokens": 578, "latency_ms": 152.08460799999557} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 108, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 287, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"marketplace_pedido": 0.0008184823806787527, "cadastro_atualizacao": 0.0006152640219095266, "plano_consulta": 0.0004441913118973092, "roaming_pacote": 0.00153276039047945, "internet_consumo": 0.0003012723093726243, "internet_problema_conexao": 0.00045742078660591706, "reclamacao_atendimento": 0.9914937311710192, "sem_correspondencia": 0.004336877628037049}, "confidence": 0.9902785499097365, "input_tokens": 488, "latency_ms": 114.65124899996226} +{"id": "g0311-oos_outra_empresa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.007924452642684751, "troca_numero": 0.003935330726672581, "roaming_duvida": 0.004204641285978723, "sem_correspondencia": 0.983935575344664}, "confidence": 0.9785807671262187, "input_tokens": 327, "latency_ms": 79.10558400004675} +{"id": "g0311-oos_outra_empresa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 142, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.010573401293015167, "desconto_retencao": 0.005731844177179667, "suporte_configuracao": 0.01805080397920765, "sem_correspondencia": 0.9656439505505975}, "confidence": 0.9541919340674633, "input_tokens": 346, "latency_ms": 84.29796199999373} +{"id": "g0311-oos_outra_empresa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.005460282470234013, "marketplace_compra": 0.002544216962512347, "conta_contestacao": 0.01019923430212562, "sem_correspondencia": 0.9817962662651281}, "confidence": 0.9757283550201707, "input_tokens": 358, "latency_ms": 85.26593400000593} +{"id": "g0311-oos_outra_empresa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_pacote": 0.017632756877169413, "reclamacao_atendimento": 0.8332869719254838, "atendimento_humano": 0.07898595699713097, "sem_correspondencia": 0.07009431420021578}, "confidence": 0.7777159625673118, "input_tokens": 331, "latency_ms": 79.14177499998232} +{"id": "g0311-oos_outra_empresa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"troca_numero": 0.0028684661382934306, "cancelamento_linha": 0.00042292812054428163, "marketplace_pedido": 0.9812746029940048, "roaming_pacote": 0.0012835537280152796, "bonus_nao_recebido": 0.00039254030128613106, "plano_consulta": 0.00016430034764046482, "suporte_chip_esim": 0.00018039460243436775, "roaming_cobranca": 0.00011152957381577724, "conta_pagamento_confirmacao": 0.0002894990403035298, "roaming_duvida": 5.03926689713499e-05, "conta_contestacao": 0.00024119399102137342, "internet_consumo": 8.616603430785802e-05, "marketplace_compra": 0.0032577497450129197, "conta_segunda_via": 0.00011454555973246049, "plano_troca": 0.00013465729235518392, "sem_correspondencia": 0.009127479862260847}, "confidence": 0.9800262431936049, "input_tokens": 677, "latency_ms": 183.48596900000302} +{"id": "g0311-oos_outra_empresa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.004606997752205967, "plano_troca": 0.0034693987668229396, "negociacao_religacao": 0.0007122801387413337, "cancelamento_linha": 0.0003673980391461455, "beneficios_consulta": 0.000758844718323632, "plano_nova_linha": 0.00031684197779390617, "conta_segunda_via": 0.00022419836801662886, "conta_vencimento": 0.00034808141309778, "recarga_saldo": 0.00275127228774339, "suporte_chip_esim": 0.0024055681460621744, "atendimento_humano": 0.19116374940039704, "sem_correspondencia": 0.7928753689916491}, "confidence": 0.7740458570817988, "input_tokens": 558, "latency_ms": 146.45764499999814} +{"id": "g0311-oos_outra_empresa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.005908973134038339, "cadastro_atualizacao": 0.004339549541906728, "vas_consulta": 0.009617974601136182, "sem_correspondencia": 0.9801335027229188}, "confidence": 0.9735113369638917, "input_tokens": 341, "latency_ms": 83.03427499998861} +{"id": "g0311-oos_outra_empresa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"bonus_nao_recebido": 0.0009429657589909181, "recarga_nao_creditada": 0.00020556704604716256, "internet_consumo": 0.0002231579424365058, "conta_contestacao": 0.00039745496261180466, "troca_numero": 0.00024148141601031028, "internet_problema_conexao": 0.0003790849439510208, "plano_nova_linha": 0.0003262155988711955, "suporte_chip_esim": 0.00019393235522479537, "negociacao_religacao": 0.0008086158004299721, "roaming_duvida": 7.014680623122051e-05, "atendimento_humano": 0.003096638785399828, "cadastro_atualizacao": 0.0009256346175403366, "recarga_realizar": 0.0006517598722824101, "vas_cancelamento": 0.0010397656126366157, "marketplace_pedido": 0.9725191588994873, "sem_correspondencia": 0.017978419581848686}, "confidence": 0.9706871028261195, "input_tokens": 648, "latency_ms": 176.45361400002457} +{"id": "g0311-oos_outra_empresa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.0074841907234385685, "internet_consumo": 0.0032236059184368683, "plano_troca": 0.004746489536778284, "sem_correspondencia": 0.9845457138213463}, "confidence": 0.9793942850951284, "input_tokens": 355, "latency_ms": 84.30597099999204} +{"id": "g0311-oos_outra_empresa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_saldo": 0.0009520707630443902, "troca_numero": 0.0006568627161761721, "portabilidade": 0.0005424870197987757, "seguranca_fraude": 0.0007060074206709693, "negociacao_divida": 0.17267007018762057, "plano_nova_linha": 0.0006827080935904916, "marketplace_compra": 0.0006517870213347159, "roaming_pacote": 0.00016087153165457704, "bonus_nao_recebido": 0.0008727153377144296, "conta_pagamento_confirmacao": 0.00201480064944013, "seguranca_perda_roubo": 0.0001892049607758329, "atendimento_humano": 0.031800452023605326, "suporte_sem_sinal": 0.0006255526330726784, "reclamacao_atendimento": 0.7831957224913931, "marketplace_pedido": 0.0015726608933311292, "sem_correspondencia": 0.0027060262567767906}, "confidence": 0.7687421039908192, "input_tokens": 659, "latency_ms": 178.37071100001367} +{"id": "g0311-oos_outra_empresa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.008306487486966403, "conta_contestacao": 0.03421539736399681, "conta_explicacao": 0.003546303778990518, "seguranca_fraude": 0.0025518318201456576, "recarga_saldo": 0.0018108636706396434, "conta_vencimento": 0.002405457036047025, "plano_consulta": 0.0020600488536676497, "bonus_nao_recebido": 0.00035653412361247755, "atendimento_humano": 0.08281038798558454, "negociacao_divida": 0.02435355877251294, "recarga_realizar": 0.005263996842502057, "sem_correspondencia": 0.8323191322653343}, "confidence": 0.8170754170167283, "input_tokens": 557, "latency_ms": 146.35705200004168} +{"id": "g0311-oos_outra_empresa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.0012767643030227567, "cadastro_atualizacao": 0.00032706351079468107, "internet_problema_conexao": 0.0005289046328656999, "conta_vencimento": 0.0003886491153701783, "conta_debito_automatico_digital": 0.0002796143479501245, "bonus_nao_recebido": 0.00023946786235882244, "recarga_nao_creditada": 0.00022808990459883405, "internet_pacote_adicional": 0.00036178919226763584, "conta_segunda_via": 0.0009639705706719877, "marketplace_pedido": 0.01752058772543401, "suporte_sem_sinal": 0.0008885778153843219, "parceiros_ofertas": 0.00012331805136110344, "roaming_pacote": 0.0006890156141185348, "desconto_retencao": 0.010491410386259229, "seguranca_fraude": 0.003062747227204928, "sem_correspondencia": 0.9626300297403371}, "confidence": 0.9601386983896931, "input_tokens": 685, "latency_ms": 186.2108400000011} +{"id": "g0313-oos_conversa-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0007894553161676463, "bonus_nao_recebido": 0.00019580981629241116, "conta_contestacao": 0.00025843519582439734, "fidelidade_resgate": 0.00033659084002085024, "recarga_realizar": 0.00017081751463940995, "internet_pacote_adicional": 0.00016381443391988014, "conta_pagamento_confirmacao": 0.00010484213206552845, "plano_consulta": 0.0002635260903065718, "roaming_pacote": 0.0002753779231059936, "internet_problema_conexao": 0.0002315292806605165, "plano_troca": 0.00016234628265128606, "conta_segunda_via": 0.0001147499394126768, "recarga_saldo": 0.0007029795488912874, "portabilidade": 0.0009330140866582842, "internet_consumo": 0.0011480987388178504, "sem_correspondencia": 0.9941486128605654}, "confidence": 0.993758520384603, "input_tokens": 632, "latency_ms": 173.3644710000135} +{"id": "g0313-oos_conversa-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0010007667044416347, "recarga_nao_creditada": 0.0002694923520483262, "atendimento_humano": 0.0002221996743178797, "bonus_nao_recebido": 0.0003795445699228815, "suporte_sem_sinal": 0.0004504111647642067, "vas_contratacao": 0.0006011335361645431, "conta_contestacao": 0.0001810891458924853, "suporte_chip_esim": 0.0001865010714864986, "beneficios_consulta": 0.0006191290730344441, "marketplace_pedido": 0.00023779758977283274, "seguranca_fraude": 0.00036090858732319253, "suporte_configuracao": 0.00011497473288591609, "conta_explicacao": 0.0003958059899843694, "negociacao_divida": 0.005665818837632553, "recarga_saldo": 0.007105024512709377, "sem_correspondencia": 0.9822094024576189}, "confidence": 0.9810233626214602, "input_tokens": 664, "latency_ms": 181.05937299998232} +{"id": "g0313-oos_conversa-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.003117568045397601, "vas_contratacao": 0.0013706053676986007, "suporte_chip_esim": 0.0014790007549559117, "bonus_nao_recebido": 0.001324261458720099, "fidelidade_resgate": 0.0012366774472354649, "cancelamento_linha": 0.0004887833983836477, "desconto_retencao": 0.0002876301834236839, "sem_correspondencia": 0.990695473344185}, "confidence": 0.989366255250497, "input_tokens": 439, "latency_ms": 105.78382599999259} +{"id": "g0313-oos_conversa-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.0013929270320480094, "desconto_retencao": 0.0003373879374587813, "parceiros_ofertas": 0.00044407889911846164, "plano_troca": 0.0008357872957815827, "fidelidade_resgate": 0.000260945022267137, "bonus_nao_recebido": 0.0003886249274712602, "recarga_saldo": 0.000924581386753792, "negociacao_divida": 0.0002741877440185794, "reclamacao_atendimento": 0.003412782222989346, "roaming_duvida": 0.0011885913116923162, "roaming_cobranca": 0.000269242685170557, "internet_pacote_adicional": 0.0001458181807745447, "roaming_pacote": 0.00018249797814185438, "suporte_configuracao": 0.0024435221143728823, "beneficios_consulta": 0.003501178698914093, "sem_correspondencia": 0.9839978465630268}, "confidence": 0.9829310363338952, "input_tokens": 662, "latency_ms": 178.93936199999416} +{"id": "g0313-oos_conversa-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.003947251401548037, "internet_consumo": 0.001362996385444911, "internet_problema_conexao": 0.001182708202804834, "vas_cancelamento": 0.0010264332605167666, "vas_consulta": 0.0006227470269108906, "fidelidade_pontos": 0.0035661311892890815, "suporte_configuracao": 0.0008803297034383707, "atendimento_humano": 0.014458970053093639, "suporte_chip_esim": 0.004870150831367323, "negociacao_religacao": 0.00068816275116146, "conta_segunda_via": 0.001105705078107056, "reclamacao_atendimento": 0.10090739819985357, "suporte_sem_sinal": 0.00047127484497169346, "recarga_saldo": 0.004917097389546153, "marketplace_compra": 0.0009858806590141713, "sem_correspondencia": 0.8590067630229321}, "confidence": 0.8496072138911276, "input_tokens": 675, "latency_ms": 182.6717930000541} +{"id": "g0313-oos_conversa-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.01057299479287224, "vas_cancelamento": 0.0019304469943675893, "atendimento_humano": 0.0012128068613117004, "beneficios_consulta": 0.0007422752664131911, "portabilidade": 0.0007071609127071687, "suporte_configuracao": 0.00015926355022457257, "parceiros_ofertas": 0.0005160249852085329, "internet_pacote_adicional": 0.0003943081540585943, "negociacao_divida": 0.0037935310918355584, "desconto_retencao": 0.001132698471548863, "internet_problema_conexao": 0.004370018433489168, "sem_correspondencia": 0.9744684704859629}, "confidence": 0.972147422348323, "input_tokens": 520, "latency_ms": 138.96448399998462} +{"id": "g0313-oos_conversa-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.13558700369507734, "plano_consulta": 0.007089499494159662, "roaming_duvida": 0.03513964236291529, "vas_consulta": 0.0061072831394633886, "internet_consumo": 0.10382029689925906, "recarga_saldo": 0.0061899641864358815, "negociacao_religacao": 0.002086875770682472, "sem_correspondencia": 0.703979434452007}, "confidence": 0.6616907822308651, "input_tokens": 411, "latency_ms": 105.81429199999093} +{"id": "g0313-oos_conversa-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.03727508137114673, "vas_contratacao": 0.034666731092397804, "recarga_nao_creditada": 0.03625009459511559, "sem_correspondencia": 0.8918080929413399}, "confidence": 0.8557441239217866, "input_tokens": 313, "latency_ms": 79.12509300001602} +{"id": "g0313-oos_conversa-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.01670215845779708, "bonus_nao_recebido": 0.005850394451614659, "internet_pacote_adicional": 0.008529265241147074, "sem_correspondencia": 0.9689181818494412}, "confidence": 0.9585575757992548, "input_tokens": 319, "latency_ms": 78.40175900003032} +{"id": "g0313-oos_conversa-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.018583886107199323, "vas_cancelamento": 0.00626908959483633, "suporte_sem_sinal": 0.15165267408466443, "sem_correspondencia": 0.8234943502132999}, "confidence": 0.7646591336177332, "input_tokens": 325, "latency_ms": 79.48939999999993} +{"id": "g0313-oos_conversa-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.00393168243939844, "suporte_sem_sinal": 0.0011284549275771682, "roaming_pacote": 0.0011094130128333766, "marketplace_compra": 0.0006930410314081538, "plano_nova_linha": 0.00046388167638237787, "seguranca_fraude": 0.00013905253262961342, "marketplace_pedido": 0.00023888103052648583, "negociacao_religacao": 0.0002718126867401689, "internet_pacote_adicional": 0.0026410785054803597, "reclamacao_atendimento": 0.002753546257330667, "desconto_retencao": 0.00040060746539870816, "sem_correspondencia": 0.9862285484342945}, "confidence": 0.9849765982919575, "input_tokens": 544, "latency_ms": 144.89318999994794} +{"id": "g0313-oos_conversa-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.07929325482728429, "vas_consulta": 0.028984696335598727, "troca_numero": 0.10105638654100436, "sem_correspondencia": 0.7906656622961126}, "confidence": 0.7208875497281501, "input_tokens": 308, "latency_ms": 76.64262800000188} +{"id": "g0316-oos_conversa-emocional-4-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"plano_nova_linha": 0.002297557408000653, "suporte_configuracao": 0.00010665677564854933, "fidelidade_resgate": 7.684001848100257e-05, "marketplace_pedido": 0.00024310705264547278, "bonus_nao_recebido": 0.00029967625779001283, "vas_cancelamento": 0.000594936493504139, "roaming_duvida": 0.0001823811604876102, "conta_debito_automatico_digital": 0.0005098223969588073, "reclamacao_atendimento": 0.4764607080948945, "suporte_sem_sinal": 0.002368373531911269, "atendimento_humano": 0.45283905539620284, "conta_explicacao": 0.0004333909656687751, "recarga_nao_creditada": 6.612189543082515e-05, "negociacao_religacao": 0.00037498671632768554, "fidelidade_pontos": 0.00011847470052564723, "sem_correspondencia": 0.06302791113552218}, "confidence": 0.44155808863455415, "input_tokens": 670, "latency_ms": 180.32540199999403} +{"id": "g0316-oos_conversa-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.005186650803026801, "conta_contestacao": 0.009733669374815594, "marketplace_compra": 0.0011227428668865985, "roaming_duvida": 0.0016241683338129624, "plano_troca": 0.0016581650571104746, "negociacao_divida": 0.008899288309218333, "recarga_saldo": 0.0025400730758663908, "recarga_nao_creditada": 0.0007098443962996083, "troca_numero": 0.0007351665937551793, "cadastro_atualizacao": 0.0005075371266719485, "conta_segunda_via": 0.0003151622144823888, "bonus_nao_recebido": 0.0001957935793838986, "roaming_pacote": 0.0009523448458110867, "suporte_sem_sinal": 0.06961065090681338, "fidelidade_resgate": 0.0037815409261151944, "sem_correspondencia": 0.8924272015899302}, "confidence": 0.8852556816959255, "input_tokens": 640, "latency_ms": 171.56169999998383} +{"id": "g0316-oos_conversa-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_realizar": 0.015376321448599234, "negociacao_religacao": 0.0008938572615170688, "internet_problema_conexao": 0.8826892309709372, "roaming_duvida": 0.002712422035556919, "atendimento_humano": 0.0025634950509771316, "beneficios_consulta": 0.00015392180425118825, "conta_debito_automatico_digital": 0.0002888412955931458, "conta_contestacao": 5.7216353558932696e-05, "seguranca_fraude": 0.0003805715787949258, "troca_numero": 4.9522530032361444e-05, "bonus_nao_recebido": 0.0005982217319559772, "roaming_pacote": 5.30223572903192e-05, "portabilidade": 4.487298367155809e-05, "marketplace_compra": 0.0002460278083276099, "internet_consumo": 0.001587154536831984, "sem_correspondencia": 0.09230530025210465}, "confidence": 0.8748685130356663, "input_tokens": 622, "latency_ms": 167.92437700001983} +{"id": "g0316-oos_conversa-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 27, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"plano_troca": 0.015162815652147598, "suporte_sem_sinal": 0.0005571362633639495, "vas_contratacao": 0.0008711832222398333, "beneficios_consulta": 0.0009435655083309678, "roaming_duvida": 0.0017315380290583516, "seguranca_fraude": 0.000469755027659474, "plano_consulta": 0.01840327729467284, "suporte_chip_esim": 0.0002361349123698516, "reclamacao_atendimento": 0.5379084529255406, "seguranca_perda_roubo": 0.0005179355956339742, "roaming_pacote": 0.002782732771513199, "sem_correspondencia": 0.42041547279746944}, "confidence": 0.4959001304642261, "input_tokens": 549, "latency_ms": 145.34730100001525} +{"id": "g0316-oos_conversa-emocional-4-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.006543299819333081, "atendimento_humano": 0.006069572941061197, "recarga_nao_creditada": 0.0030965803869602306, "negociacao_divida": 0.000600134063096433, "conta_segunda_via": 0.0015762022390925221, "suporte_sem_sinal": 0.04284944106714809, "reclamacao_atendimento": 0.011427410694556257, "plano_nova_linha": 0.0007003829992309233, "internet_consumo": 0.0052498728949209525, "fidelidade_resgate": 0.00087957526762146, "roaming_cobranca": 0.0011475522589287541, "sem_correspondencia": 0.9198599753680502}, "confidence": 0.9125745185833275, "input_tokens": 520, "latency_ms": 137.67657900001495} +{"id": "g0316-oos_conversa-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0025302540195153863, "cancelamento_linha": 0.0008134093523196062, "cadastro_atualizacao": 0.0004453461439217464, "fidelidade_resgate": 0.0005402056495410117, "marketplace_pedido": 0.0005968757700743397, "recarga_nao_creditada": 0.0002948081326537417, "negociacao_divida": 0.0004063059530396781, "suporte_sem_sinal": 0.0008974003167042977, "roaming_pacote": 0.0017772967245121949, "bonus_nao_recebido": 0.0007150122182351015, "reclamacao_atendimento": 0.21489506923088328, "suporte_configuracao": 0.000207498808372276, "portabilidade": 0.0004135309098548359, "plano_troca": 0.0038952938290313785, "parceiros_ofertas": 0.0010973148941609222, "sem_correspondencia": 0.7704743780471802}, "confidence": 0.7551726699169923, "input_tokens": 626, "latency_ms": 169.89543099998627} +{"id": "g0316-oos_conversa-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0073784808987133795, "conta_explicacao": 0.00529733624622577, "plano_troca": 0.010187048109676052, "plano_consulta": 0.004328948179411724, "cadastro_atualizacao": 0.004423714290950364, "roaming_duvida": 0.002622092765733784, "conta_pagamento_confirmacao": 0.0013976487765304671, "sem_correspondencia": 0.9643647307327584}, "confidence": 0.9592739779802953, "input_tokens": 425, "latency_ms": 104.08249900001465} +{"id": "g0316-oos_conversa-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.011884069764108959, "negociacao_divida": 0.003202544842955918, "recarga_nao_creditada": 0.003242918512564939, "conta_segunda_via": 0.002252658294722426, "parceiros_ofertas": 0.0009118973468584067, "negociacao_religacao": 0.002030608459540802, "marketplace_compra": 0.00036844615870570334, "sem_correspondencia": 0.9761068566205429}, "confidence": 0.9726935504234774, "input_tokens": 422, "latency_ms": 103.97757499998761} +{"id": "g0316-oos_conversa-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0064183068008273865, "cancelamento_linha": 0.008196286680189317, "conta_segunda_via": 0.0066769433686594175, "sem_correspondencia": 0.9787084631503239}, "confidence": 0.9716112842004319, "input_tokens": 310, "latency_ms": 78.24750399998948} +{"id": "g0316-oos_conversa-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.0036215722023289895, "recarga_nao_creditada": 0.0011351738908847732, "parceiros_ofertas": 0.00040955116938855973, "portabilidade": 0.0004059263337937645, "cancelamento_linha": 0.23018067899899872, "internet_consumo": 0.0009608207181064081, "internet_problema_conexao": 0.22424843191395086, "fidelidade_pontos": 0.0003026096903666918, "conta_pagamento_confirmacao": 0.00123508143824036, "vas_consulta": 0.0004132186198407794, "conta_vencimento": 0.0007581091880689329, "sem_correspondencia": 0.5363288258360311}, "confidence": 0.4941769009120339, "input_tokens": 491, "latency_ms": 123.18279400000165} +{"id": "g0316-oos_conversa-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.009225098702773035, "vas_consulta": 0.005595894872100991, "roaming_cobranca": 0.006944310729417282, "sem_correspondencia": 0.9782346956957088}, "confidence": 0.970979594260945, "input_tokens": 298, "latency_ms": 77.86584199999425} +{"id": "g0316-oos_conversa-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.004953379730528956, "cancelamento_linha": 0.0003797625276235522, "seguranca_fraude": 0.0006521429144452818, "troca_numero": 0.0008439054557390386, "reclamacao_atendimento": 0.18498452666930829, "conta_explicacao": 0.002835525796058854, "recarga_nao_creditada": 0.00042805811096809283, "roaming_duvida": 0.00020322493779277435, "negociacao_religacao": 0.002980062684692759, "internet_problema_conexao": 0.0006849089635923289, "conta_vencimento": 0.0005327452164336744, "roaming_pacote": 0.0003791683102367731, "roaming_cobranca": 0.0005282279605298196, "fidelidade_pontos": 0.001170936262555716, "suporte_configuracao": 0.003552224230919334, "sem_correspondencia": 0.7948912002285747}, "confidence": 0.7812172802438131, "input_tokens": 620, "latency_ms": 167.82091499999297} +{"id": "g0318-oos_conversa-indireto_multiplo-6-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.002422203358634408, "vas_contratacao": 0.0004862511394513733, "suporte_chip_esim": 0.000647006549991554, "reclamacao_atendimento": 0.0007205685502486411, "seguranca_fraude": 0.0006288109082994673, "cadastro_atualizacao": 0.0005966076943005638, "conta_explicacao": 0.00030586655786810486, "conta_segunda_via": 0.00019588456342639843, "seguranca_perda_roubo": 0.0007731213508895322, "fidelidade_pontos": 0.0010980423825795603, "suporte_sem_sinal": 0.006322908753122505, "conta_vencimento": 0.0002857759777963246, "plano_consulta": 0.00549826027407713, "portabilidade": 0.002696264401495629, "marketplace_pedido": 0.0009540794597867682, "sem_correspondencia": 0.9763683480780321}, "confidence": 0.9747929046165675, "input_tokens": 664, "latency_ms": 180.8795860000032} +{"id": "g0318-oos_conversa-indireto_multiplo-6-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0016632614720403223, "cadastro_atualizacao": 0.0004974617907202144, "conta_debito_automatico_digital": 0.0006446265542702154, "internet_problema_conexao": 0.0007021687698359667, "vas_contratacao": 0.00025303931169859265, "vas_consulta": 0.00185051354856043, "roaming_cobranca": 0.00035514443998926974, "beneficios_consulta": 0.00026927906713758665, "roaming_duvida": 0.0024594495561603984, "plano_troca": 0.0012366234463827472, "roaming_pacote": 0.00029403336596863953, "portabilidade": 6.31273026222152e-05, "internet_consumo": 0.000675499049122096, "desconto_retencao": 0.0020896998225813546, "vas_cancelamento": 0.003733985680182964, "sem_correspondencia": 0.983212086822727}, "confidence": 0.9820928926109088, "input_tokens": 643, "latency_ms": 178.29244099999642} +{"id": "g0318-oos_conversa-indireto_multiplo-6-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.002450864064848964, "suporte_sem_sinal": 0.0004905389601824827, "fidelidade_resgate": 0.0005328570122434335, "conta_segunda_via": 0.0004934550601758163, "vas_consulta": 0.0005516150971645475, "internet_problema_conexao": 0.0001267374756830094, "negociacao_religacao": 0.00014643467992156997, "cadastro_atualizacao": 0.00013248360656724573, "negociacao_divida": 0.0006326605647765429, "desconto_retencao": 0.0002594239545107259, "conta_explicacao": 0.00048282886187875725, "sem_correspondencia": 0.993700100662047}, "confidence": 0.9931273825404148, "input_tokens": 530, "latency_ms": 149.14878799999087} +{"id": "g0318-oos_conversa-indireto_multiplo-6-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0014445669460929928, "suporte_chip_esim": 0.0003716410290170972, "fidelidade_resgate": 0.0006522618264314598, "beneficios_consulta": 0.0005364471740006506, "parceiros_ofertas": 0.0002411455927815636, "vas_cancelamento": 0.00048416589201772693, "conta_debito_automatico_digital": 0.00035612779242952714, "vas_consulta": 0.00043993740064162545, "suporte_sem_sinal": 0.0031085415331641086, "negociacao_religacao": 0.00044099637632960564, "marketplace_compra": 0.00025627302614632957, "cadastro_atualizacao": 0.00012502787397580754, "plano_consulta": 0.0013145169516031831, "seguranca_perda_roubo": 0.005877229938459558, "conta_contestacao": 0.0023260495043725938, "sem_correspondencia": 0.9820250711425361}, "confidence": 0.9808267425520385, "input_tokens": 654, "latency_ms": 181.19329600000356} +{"id": "g0318-oos_conversa-indireto_multiplo-6-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.0052172637226691855, "suporte_sem_sinal": 0.0013661958712874336, "beneficios_consulta": 0.00196721695834469, "roaming_pacote": 0.0017045329877620377, "desconto_retencao": 0.00193249952581894, "bonus_nao_recebido": 0.0005124480644972139, "plano_troca": 0.0006487842631680845, "sem_correspondencia": 0.9866510586064524}, "confidence": 0.9847440669788028, "input_tokens": 414, "latency_ms": 106.85511399998404} +{"id": "g0318-oos_conversa-indireto_multiplo-6-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.001294948761436993, "conta_vencimento": 0.0004483341679350547, "suporte_configuracao": 0.000551384193554685, "atendimento_humano": 0.000875434392574731, "desconto_retencao": 0.0004453290974423426, "recarga_nao_creditada": 0.00034704763673690144, "plano_consulta": 0.0003194062413443937, "internet_pacote_adicional": 0.000266076442795149, "plano_nova_linha": 0.0005390728565853501, "plano_troca": 0.0002969390101580091, "vas_consulta": 0.000216211368219354, "internet_problema_conexao": 0.00011665753070502661, "marketplace_pedido": 0.0001709881797443889, "bonus_nao_recebido": 0.003087815655698496, "conta_contestacao": 0.0024589809364248395, "sem_correspondencia": 0.9885653735286443}, "confidence": 0.9878030650972206, "input_tokens": 626, "latency_ms": 171.71478700004172} +{"id": "g0318-oos_conversa-indireto_multiplo-6-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.002067778046810767, "cancelamento_linha": 0.0006957900777297349, "suporte_sem_sinal": 0.0009636519345065957, "desconto_retencao": 0.0005130082043009055, "vas_cancelamento": 0.000575338074079012, "marketplace_compra": 0.0006184013109957286, "plano_troca": 0.00044269306602705706, "conta_debito_automatico_digital": 0.0004840758852786534, "troca_numero": 0.0008425132613095823, "vas_contratacao": 0.0015087110815708415, "suporte_configuracao": 0.00018266210571203122, "recarga_nao_creditada": 0.00033886242218247463, "conta_pagamento_confirmacao": 0.0007890875060214298, "conta_segunda_via": 0.010070095335476238, "fidelidade_pontos": 0.0031440775760088217, "sem_correspondencia": 0.9767632541119902}, "confidence": 0.9752141377194561, "input_tokens": 643, "latency_ms": 176.83099699996774} +{"id": "g0318-oos_conversa-indireto_multiplo-6-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0020238370058880913, "negociacao_divida": 0.0013775674658655648, "conta_pagamento_confirmacao": 0.002692310911303485, "sem_correspondencia": 0.9939062846169429}, "confidence": 0.9918750461559237, "input_tokens": 312, "latency_ms": 77.49888899996904} +{"id": "g0318-oos_conversa-indireto_multiplo-6-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.0009348395220821598, "conta_debito_automatico_digital": 0.0002805098979867623, "suporte_chip_esim": 0.00023448009273237995, "seguranca_fraude": 0.00022614984828469924, "roaming_cobranca": 0.0001459253373504507, "conta_segunda_via": 0.00026170446039665686, "roaming_duvida": 0.0001675641787643502, "conta_explicacao": 0.00021843132917335852, "reclamacao_atendimento": 0.0005072015568640698, "fidelidade_resgate": 0.00021122608423832363, "roaming_pacote": 0.0002277551680083508, "plano_nova_linha": 0.00010193080643792282, "vas_contratacao": 0.00016830601732370468, "desconto_retencao": 0.002184134220298818, "seguranca_perda_roubo": 0.0012808413141127829, "sem_correspondencia": 0.9928490001659452}, "confidence": 0.9923722668436749, "input_tokens": 673, "latency_ms": 182.95472700003756} +{"id": "g0318-oos_conversa-indireto_multiplo-6-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.003270159063247516, "cancelamento_linha": 0.0006807768709776362, "negociacao_religacao": 0.0008624978172813366, "portabilidade": 0.0005975538684515781, "recarga_nao_creditada": 0.0008721197230294828, "roaming_pacote": 0.0009638720564322269, "vas_cancelamento": 0.00022930283900585437, "desconto_retencao": 0.0003825092302047299, "internet_consumo": 0.00220042046035725, "conta_pagamento_confirmacao": 0.0013199280866565148, "reclamacao_atendimento": 0.00018808551960317751, "recarga_realizar": 0.00022308331816393184, "beneficios_consulta": 0.00031406012045870905, "suporte_sem_sinal": 0.020346099857453594, "fidelidade_pontos": 0.006966987663286173, "sem_correspondencia": 0.9605825435053903}, "confidence": 0.9579547130724162, "input_tokens": 623, "latency_ms": 167.55195700000058} +{"id": "g0318-oos_conversa-indireto_multiplo-6-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 15, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0037455242933738774, "atendimento_humano": 0.0029639286147168293, "conta_pagamento_confirmacao": 0.003231224913877635, "suporte_sem_sinal": 0.006533319592855458, "roaming_pacote": 0.0033634079056040515, "recarga_realizar": 0.001516353742558905, "conta_debito_automatico_digital": 0.00047479738282507996, "sem_correspondencia": 0.9781714435541882}, "confidence": 0.9750530783476437, "input_tokens": 404, "latency_ms": 104.32178000002068} +{"id": "g0318-oos_conversa-indireto_multiplo-6-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.0033309809628591027, "reclamacao_atendimento": 0.0017634151985706599, "conta_segunda_via": 0.002692032776549809, "cadastro_atualizacao": 0.0013750980819616531, "roaming_pacote": 0.0016429040360063962, "seguranca_perda_roubo": 0.00029774252664998706, "conta_debito_automatico_digital": 0.0003968062618088598, "sem_correspondencia": 0.9885010201555935}, "confidence": 0.9868583087492497, "input_tokens": 441, "latency_ms": 106.68236400005071} +{"id": "g0320-oos_conversa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0025895950429472704, "recarga_nao_creditada": 0.0007065691216011227, "recarga_realizar": 0.0005969155535650376, "plano_troca": 0.0004894555326637288, "fidelidade_pontos": 0.00030030904483775657, "troca_numero": 0.00011378494212272088, "conta_segunda_via": 0.0001731920110540129, "conta_debito_automatico_digital": 0.00013216200474900036, "cadastro_atualizacao": 0.0008226502442940882, "beneficios_consulta": 0.00027405608971374306, "suporte_configuracao": 0.00020491058347494337, "sem_correspondencia": 0.9935963998289766}, "confidence": 0.9930142543588836, "input_tokens": 533, "latency_ms": 144.69284299997298} +{"id": "g0320-oos_conversa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0051215646571339535, "parceiros_ofertas": 0.0009279754493455736, "bonus_nao_recebido": 0.0003660620274168421, "suporte_chip_esim": 0.0006932083913723664, "fidelidade_resgate": 0.0005092866873329797, "recarga_nao_creditada": 0.00024258991713785156, "recarga_saldo": 0.0005628087938517729, "conta_vencimento": 0.0002043517275953512, "internet_pacote_adicional": 0.0008836716873518416, "cancelamento_linha": 0.0010193585599991334, "conta_contestacao": 0.0007285471757170256, "sem_correspondencia": 0.9887405749257453}, "confidence": 0.9877169908280858, "input_tokens": 511, "latency_ms": 123.13354999997728} +{"id": "g0320-oos_conversa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.005351079122743871, "conta_pagamento_confirmacao": 0.0015936803599137424, "troca_numero": 0.0008974229338520642, "atendimento_humano": 0.0006744030178728799, "cancelamento_linha": 0.0006844254948699427, "marketplace_pedido": 0.00016026283867908808, "seguranca_fraude": 0.00016288739661763564, "conta_contestacao": 0.00019180968621722481, "portabilidade": 0.0019979538659399246, "negociacao_divida": 0.0006915337108800465, "fidelidade_pontos": 0.0005333293350380525, "sem_correspondencia": 0.9870612122373755}, "confidence": 0.9858849588044097, "input_tokens": 512, "latency_ms": 123.16500299999689} +{"id": "g0320-oos_conversa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.006033844451859733, "conta_segunda_via": 0.0028645688633184875, "conta_explicacao": 0.002364419136403856, "recarga_nao_creditada": 0.0018339517571348358, "fidelidade_resgate": 0.0007096288537064163, "conta_pagamento_confirmacao": 0.007474399405731288, "recarga_realizar": 0.0004949849617797897, "sem_correspondencia": 0.9782242025700656}, "confidence": 0.9751133743657893, "input_tokens": 419, "latency_ms": 103.96951299998136} +{"id": "g0320-oos_conversa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.003125247069852942, "seguranca_perda_roubo": 0.0012424422666415694, "cancelamento_linha": 0.0019447534992560488, "vas_consulta": 0.001476310053319672, "conta_pagamento_confirmacao": 0.001600978871390404, "suporte_sem_sinal": 0.0021902715223025135, "troca_numero": 0.0005975091320431534, "sem_correspondencia": 0.9878224875851936}, "confidence": 0.986082842954507, "input_tokens": 407, "latency_ms": 105.3776009999865} +{"id": "g0320-oos_conversa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.006596773486175153, "cancelamento_linha": 0.001136710697543331, "fidelidade_resgate": 0.0008047236523740191, "negociacao_divida": 0.0009857499056695428, "seguranca_perda_roubo": 0.000764804621690862, "bonus_nao_recebido": 0.00024073105328707684, "parceiros_ofertas": 0.00016371373093308037, "internet_pacote_adicional": 0.0001653312088084802, "vas_contratacao": 0.0007707052972371719, "roaming_duvida": 0.00020771222910619415, "negociacao_religacao": 0.0010297093392823847, "sem_correspondencia": 0.9871333347778928}, "confidence": 0.9859636379395195, "input_tokens": 510, "latency_ms": 123.27895900000385} +{"id": "g0320-oos_conversa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.016757177504750972, "cadastro_atualizacao": 0.006551512186395025, "suporte_configuracao": 0.0073098483308260565, "sem_correspondencia": 0.969381461978028}, "confidence": 0.9591752826373705, "input_tokens": 305, "latency_ms": 78.27861900000244} +{"id": "g0320-oos_conversa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.003422235012416171, "vas_cancelamento": 0.0017401285539712283, "internet_pacote_adicional": 0.0009237686397196551, "vas_consulta": 0.0015997117547114517, "marketplace_compra": 0.0005799161772720784, "fidelidade_pontos": 0.0009273624998525634, "fidelidade_resgate": 0.00037048220564494334, "vas_contratacao": 0.00029908974491539846, "plano_nova_linha": 0.0015104728632594502, "roaming_cobranca": 0.008913010116689424, "recarga_nao_creditada": 0.001079604671078001, "desconto_retencao": 0.012069231178356342, "conta_pagamento_confirmacao": 0.0009931647409653845, "troca_numero": 0.0033671689824107424, "cancelamento_linha": 0.013756311408698534, "sem_correspondencia": 0.9484483414500386}, "confidence": 0.9450115642133745, "input_tokens": 614, "latency_ms": 167.42668599999888} +{"id": "g0320-oos_conversa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.0019078488162668622, "roaming_duvida": 0.00037929567232413374, "recarga_saldo": 0.00044380879522654853, "roaming_cobranca": 0.0005206916990589833, "marketplace_compra": 0.00021807556097739532, "cancelamento_linha": 0.0003096657078174857, "suporte_chip_esim": 0.00034994712010970406, "plano_troca": 0.00016819494127584325, "negociacao_divida": 0.000615466268778974, "seguranca_fraude": 0.00028360453751785587, "atendimento_humano": 0.0009689423716224696, "bonus_nao_recebido": 0.00017860719280715772, "negociacao_religacao": 0.00039965749152403814, "portabilidade": 0.00398801232078013, "conta_pagamento_confirmacao": 0.0036432530841462455, "sem_correspondencia": 0.9856249284197662}, "confidence": 0.9846665903144173, "input_tokens": 656, "latency_ms": 177.6929050000149} +{"id": "g0320-oos_conversa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.016488695925058517, "portabilidade": 0.00306781993861497, "internet_consumo": 0.0024393416922921787, "roaming_cobranca": 0.0019759666733516106, "marketplace_pedido": 0.0019496317128108761, "conta_vencimento": 0.0005746728704876896, "seguranca_fraude": 0.00229983391227971, "cadastro_atualizacao": 0.0004241552556747444, "conta_explicacao": 0.06763782705643247, "conta_debito_automatico_digital": 0.005741962824360602, "recarga_nao_creditada": 0.0014622788912464371, "sem_correspondencia": 0.8959378132473903}, "confidence": 0.8864776144516985, "input_tokens": 523, "latency_ms": 141.33391999996547} +{"id": "g0320-oos_conversa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.034518925941564166, "internet_pacote_adicional": 0.013491429427834187, "roaming_cobranca": 0.02002036306068871, "sem_correspondencia": 0.9319692815699129}, "confidence": 0.9092923754265505, "input_tokens": 295, "latency_ms": 76.18557499995404} +{"id": "g0320-oos_conversa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.001514984875618698, "marketplace_pedido": 0.0004562394924528043, "conta_segunda_via": 0.0003147225408131483, "troca_numero": 0.0006755465653271488, "bonus_nao_recebido": 0.0008197494678575838, "internet_consumo": 0.0003781038258977017, "conta_explicacao": 0.00019043647724153174, "conta_vencimento": 0.00019254241331641842, "roaming_duvida": 0.00047148856187942704, "recarga_nao_creditada": 0.0008251272645701997, "vas_contratacao": 0.00010996514488167305, "parceiros_ofertas": 7.191745339312197e-05, "vas_cancelamento": 0.0007566668209895459, "internet_problema_conexao": 0.10577010729947199, "plano_consulta": 0.003127005589523995, "sem_correspondencia": 0.884325396206765}, "confidence": 0.8766137559538827, "input_tokens": 620, "latency_ms": 169.0740079999955} +{"id": "g0321-oos_desabafo-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.007296946489459319, "fidelidade_pontos": 0.002735377854683716, "internet_problema_conexao": 0.039957742914808136, "sem_correspondencia": 0.9500099327410488}, "confidence": 0.9333465769880651, "input_tokens": 318, "latency_ms": 77.56491599997162} +{"id": "g0321-oos_desabafo-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.01026912195214125, "marketplace_pedido": 0.0010476481520906903, "vas_consulta": 0.0013165507669077512, "internet_consumo": 0.002048786916669506, "fidelidade_pontos": 0.0008410466138838945, "bonus_nao_recebido": 0.0008843018231667103, "portabilidade": 0.0003370131846333657, "plano_troca": 0.00018249286993703398, "parceiros_ofertas": 0.0006356471015106668, "fidelidade_resgate": 0.00024732149011723217, "roaming_duvida": 0.00019793664189181434, "roaming_pacote": 0.00019898479950409927, "cadastro_atualizacao": 0.0004555867433106922, "seguranca_fraude": 0.0031725197334787564, "recarga_nao_creditada": 0.006473924541761778, "sem_correspondencia": 0.9716911166689947}, "confidence": 0.9698038577802612, "input_tokens": 646, "latency_ms": 177.5144200000227} +{"id": "g0321-oos_desabafo-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.26053738769582696, "recarga_nao_creditada": 0.018281113877578605, "marketplace_pedido": 0.011552416245219384, "sem_correspondencia": 0.7096290821813751}, "confidence": 0.6128387762418335, "input_tokens": 302, "latency_ms": 76.7518309999673} +{"id": "g0321-oos_desabafo-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.014103808795808553, "cancelamento_linha": 0.01869885176915164, "plano_consulta": 0.00945634169875557, "sem_correspondencia": 0.9577409977362843}, "confidence": 0.9436546636483789, "input_tokens": 302, "latency_ms": 79.80624999999009} +{"id": "g0321-oos_desabafo-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.016721819859995275, "recarga_nao_creditada": 0.008323879110868182, "negociacao_religacao": 0.0090704512647571, "fidelidade_pontos": 0.003849948657383966, "vas_consulta": 0.00729340897167554, "plano_troca": 0.018043796109573643, "vas_cancelamento": 0.0020356993682919614, "sem_correspondencia": 0.9346609966574544}, "confidence": 0.9253268533228048, "input_tokens": 414, "latency_ms": 106.29772499999035} +{"id": "g0321-oos_desabafo-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.0026991959999874164, "plano_nova_linha": 0.0008226753776400186, "cadastro_atualizacao": 0.00048300642059582864, "seguranca_perda_roubo": 0.00021381220375841633, "negociacao_religacao": 0.0005072306529485847, "suporte_chip_esim": 0.0001544109594701367, "portabilidade": 0.0005111801489931798, "negociacao_divida": 0.00024573306267609954, "troca_numero": 0.0007383231777107724, "plano_consulta": 0.0030643034724910493, "conta_segunda_via": 0.0009614427142104223, "sem_correspondencia": 0.9895986858095182}, "confidence": 0.9886531117922016, "input_tokens": 527, "latency_ms": 142.8626630000167} +{"id": "g0321-oos_desabafo-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.041714407708737834, "portabilidade": 0.059942263024114525, "conta_contestacao": 0.005191726438832788, "plano_consulta": 0.0023254692208132654, "recarga_realizar": 0.0021411869850205953, "recarga_nao_creditada": 0.0007472183188566357, "vas_contratacao": 0.00047297134524597876, "roaming_pacote": 0.009446323976346293, "seguranca_perda_roubo": 0.0008842978413871588, "marketplace_pedido": 0.001214107209766815, "seguranca_fraude": 0.0017551620833879914, "sem_correspondencia": 0.8741648658474902}, "confidence": 0.8627253081972621, "input_tokens": 531, "latency_ms": 143.54192299998658} +{"id": "g0321-oos_desabafo-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.006227755953454401, "seguranca_fraude": 0.0007974480979669526, "suporte_sem_sinal": 0.0027747802860196734, "internet_pacote_adicional": 0.0013342871395095506, "reclamacao_atendimento": 0.29718865783848863, "vas_consulta": 0.0016350545860281819, "roaming_cobranca": 0.0003594952683179158, "sem_correspondencia": 0.6896825208302146}, "confidence": 0.6453514523773881, "input_tokens": 425, "latency_ms": 103.80779599995549} +{"id": "g0321-oos_desabafo-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.03198540606076457, "beneficios_consulta": 0.026525394494070587, "vas_cancelamento": 0.014959895232886718, "sem_correspondencia": 0.9265293042122781}, "confidence": 0.9020390722830375, "input_tokens": 312, "latency_ms": 78.83295099998122} +{"id": "g0321-oos_desabafo-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.02990098931070563, "internet_problema_conexao": 0.02717441598223884, "suporte_chip_esim": 0.035815281861430216, "sem_correspondencia": 0.9071093128456253}, "confidence": 0.8761457504608338, "input_tokens": 305, "latency_ms": 77.78125999999475} +{"id": "g0321-oos_desabafo-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.019500298097437186, "vas_contratacao": 0.009694466694992332, "internet_consumo": 0.03189448763211652, "plano_troca": 0.01675652788453019, "vas_consulta": 0.05170769261223558, "recarga_saldo": 0.006222703676575373, "marketplace_pedido": 0.0006298069530787946, "sem_correspondencia": 0.8635940164490341}, "confidence": 0.8441074473703247, "input_tokens": 415, "latency_ms": 106.4389509999728} +{"id": "g0321-oos_desabafo-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.008280765762696691, "vas_cancelamento": 0.003075991113865315, "conta_pagamento_confirmacao": 0.004053234194328771, "roaming_duvida": 0.002162037160263902, "fidelidade_pontos": 0.003146299058047868, "fidelidade_resgate": 0.0007136264084296656, "bonus_nao_recebido": 0.0005497648062261722, "sem_correspondencia": 0.9780182814961416}, "confidence": 0.9748780359955903, "input_tokens": 438, "latency_ms": 104.9700109999776} +{"id": "g0323-oos_desabafo-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.00864786453333942, "negociacao_divida": 0.0029731487202749726, "fidelidade_resgate": 0.003655375659100465, "parceiros_ofertas": 0.0020902839994441113, "negociacao_religacao": 0.004838018357845287, "marketplace_compra": 0.0019729467925909583, "suporte_chip_esim": 0.002022714894531626, "sem_correspondencia": 0.9737996470428731}, "confidence": 0.9700567394775693, "input_tokens": 431, "latency_ms": 105.00545500002545} +{"id": "g0323-oos_desabafo-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0036464792530571492, "reclamacao_atendimento": 0.07699363276931974, "plano_troca": 0.0014912678120252898, "roaming_cobranca": 0.0017585913395568415, "internet_pacote_adicional": 0.00162504193424746, "conta_debito_automatico_digital": 0.0042675084732261325, "vas_cancelamento": 0.0003213745088880373, "conta_explicacao": 0.0002593986609059321, "seguranca_fraude": 0.0003420710437370231, "atendimento_humano": 0.0365068441605064, "conta_segunda_via": 0.00023555914630745537, "plano_consulta": 6.795395859700449e-05, "cadastro_atualizacao": 0.00030672789506364675, "roaming_duvida": 0.0012869614268957205, "fidelidade_resgate": 0.0008173725835943837, "sem_correspondencia": 0.8700732150340718}, "confidence": 0.8614114293696765, "input_tokens": 677, "latency_ms": 183.8317849999953} +{"id": "g0323-oos_desabafo-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.003418325828327616, "seguranca_perda_roubo": 0.0014928184274942686, "recarga_realizar": 0.002011218218979215, "cadastro_atualizacao": 0.0010102986045845074, "beneficios_consulta": 0.0014051047676469893, "conta_segunda_via": 0.0005940558986219776, "internet_problema_conexao": 0.0016182090929807336, "sem_correspondencia": 0.9884499691613647}, "confidence": 0.9867999647558454, "input_tokens": 431, "latency_ms": 104.54184400003896} +{"id": "g0323-oos_desabafo-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.004528256710074549, "seguranca_perda_roubo": 0.0022176549203822378, "plano_consulta": 0.0028589714474902697, "recarga_realizar": 0.0031988272455835704, "internet_consumo": 0.0025942718464763907, "plano_nova_linha": 0.001178585398102001, "recarga_saldo": 0.005044065382011124, "sem_correspondencia": 0.9783793670498799}, "confidence": 0.9752907051998628, "input_tokens": 404, "latency_ms": 105.06561199997577} +{"id": "g0323-oos_desabafo-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.013454430343778407, "bonus_nao_recebido": 0.011610025192119133, "vas_cancelamento": 0.014437181275620919, "sem_correspondencia": 0.9604983631884816}, "confidence": 0.9473311509179753, "input_tokens": 324, "latency_ms": 79.32787599997937} +{"id": "g0323-oos_desabafo-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.005038204796958471, "parceiros_ofertas": 0.001997229859746483, "atendimento_humano": 0.058797029184284325, "cancelamento_linha": 0.003174265161650751, "recarga_saldo": 0.0013881111461715074, "seguranca_perda_roubo": 0.0005305212507877484, "recarga_realizar": 0.0007664423114353651, "sem_correspondencia": 0.9283081962889654}, "confidence": 0.9180665100445319, "input_tokens": 397, "latency_ms": 104.22977799998989} +{"id": "g0323-oos_desabafo-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.0009776003757998824, "portabilidade": 0.0003236441535105665, "fidelidade_resgate": 0.0002636131195998517, "plano_troca": 0.0002849554676075382, "vas_contratacao": 0.0001376975931559532, "recarga_realizar": 0.00017773008708891602, "negociacao_religacao": 0.00013574636625547946, "conta_explicacao": 0.0001249290586961253, "conta_segunda_via": 0.0009469125700272996, "conta_contestacao": 0.00019762246888499382, "reclamacao_atendimento": 0.001268065852192616, "suporte_chip_esim": 0.00015009740989902634, "seguranca_perda_roubo": 0.0005344892635176222, "atendimento_humano": 0.18472028975100027, "roaming_cobranca": 0.003978412885399613, "sem_correspondencia": 0.8057781935773644}, "confidence": 0.7928300731491886, "input_tokens": 647, "latency_ms": 176.9517619999874} +{"id": "g0323-oos_desabafo-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.003380741159608648, "vas_contratacao": 0.0009070494039915687, "conta_debito_automatico_digital": 0.000889693822612105, "seguranca_perda_roubo": 0.0004168022500014574, "conta_pagamento_confirmacao": 0.00040187476965593673, "recarga_nao_creditada": 0.00016344048861815483, "beneficios_consulta": 0.00018363582105765947, "cadastro_atualizacao": 9.751987781673358e-05, "desconto_retencao": 0.001361014069113629, "roaming_cobranca": 0.0003390673023419261, "seguranca_fraude": 0.0002512842245022419, "sem_correspondencia": 0.99160787681068}, "confidence": 0.9908449565207417, "input_tokens": 544, "latency_ms": 145.5461399999649} +{"id": "g0323-oos_desabafo-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.001249441022835711, "marketplace_pedido": 0.00044695561751758505, "marketplace_compra": 0.0003669085420216349, "internet_consumo": 0.0006270902396230994, "conta_debito_automatico_digital": 0.00038014873893517403, "troca_numero": 0.0003153765619759334, "atendimento_humano": 0.08489152518194411, "suporte_configuracao": 0.0003046592091052944, "recarga_realizar": 0.0006853364988940185, "fidelidade_pontos": 7.998019673337538e-05, "parceiros_ofertas": 0.0001311274237568606, "roaming_cobranca": 0.0003248376572802532, "cadastro_atualizacao": 0.00036400984115367687, "recarga_nao_creditada": 0.005872070928457528, "suporte_sem_sinal": 0.05674429430975014, "sem_correspondencia": 0.8472162380300156}, "confidence": 0.8370306538986833, "input_tokens": 620, "latency_ms": 171.06274299999313} +{"id": "g0323-oos_desabafo-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.001329551278775158, "seguranca_perda_roubo": 0.00019166592096673028, "conta_vencimento": 0.00015392596056387553, "conta_segunda_via": 0.0003758782796483113, "marketplace_pedido": 0.0002836209504837079, "internet_pacote_adicional": 0.00038347206583081805, "suporte_sem_sinal": 0.377517827873177, "roaming_duvida": 0.0001997318027089138, "beneficios_consulta": 0.0003935618327106163, "roaming_pacote": 0.00019275236635677917, "recarga_saldo": 0.005886694008244719, "troca_numero": 7.735854208121802e-05, "roaming_cobranca": 0.00010304458351152725, "cancelamento_linha": 0.0018476471571033189, "internet_problema_conexao": 0.025088742144522648, "sem_correspondencia": 0.5859745252333146}, "confidence": 0.5583728269155356, "input_tokens": 612, "latency_ms": 168.45893999999362} +{"id": "g0323-oos_desabafo-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.005495457796948004, "internet_problema_conexao": 0.01654992886230373, "cadastro_atualizacao": 0.007207121424240846, "marketplace_compra": 0.004213646257143188, "conta_debito_automatico_digital": 0.0023937381922119172, "roaming_pacote": 0.0016681035457341371, "desconto_retencao": 0.0005744902955697285, "sem_correspondencia": 0.9618975136258485}, "confidence": 0.9564543012866841, "input_tokens": 432, "latency_ms": 105.3560100000368} +{"id": "g0323-oos_desabafo-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.002824094330828409, "troca_numero": 0.001564495472009048, "roaming_duvida": 0.0017091654982321657, "suporte_chip_esim": 0.0010433645614469148, "fidelidade_resgate": 0.0006943350100756152, "fidelidade_pontos": 0.00048065834483458327, "conta_explicacao": 0.00047690191333496604, "sem_correspondencia": 0.9912069848692383}, "confidence": 0.9899508398505581, "input_tokens": 412, "latency_ms": 107.7339400000028} +{"id": "g0324-oos_desabafo-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0029148609442410066, "plano_consulta": 0.0005566309537475515, "conta_pagamento_confirmacao": 0.0009894717404021877, "seguranca_fraude": 0.08230180519857008, "recarga_realizar": 0.0010612162128436583, "cancelamento_linha": 0.0002176653076074321, "roaming_pacote": 0.0003872828355683891, "negociacao_divida": 0.0001731535553585302, "vas_contratacao": 0.007054122031768625, "recarga_saldo": 0.0011049097682940632, "plano_nova_linha": 0.0002392547195887461, "marketplace_compra": 0.00012460345931703993, "internet_consumo": 0.0007459713171448492, "conta_segunda_via": 0.020808341524884654, "troca_numero": 0.004354103486812098, "sem_correspondencia": 0.8769666069438511}, "confidence": 0.8687643807401079, "input_tokens": 647, "latency_ms": 178.77138099999001} +{"id": "g0324-oos_desabafo-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0038377062593471945, "internet_consumo": 0.003928701727129551, "conta_vencimento": 0.006974151525808548, "sem_correspondencia": 0.9852594404877147}, "confidence": 0.9803459206502861, "input_tokens": 296, "latency_ms": 77.04549999999699} +{"id": "g0324-oos_desabafo-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.006992480796788406, "plano_consulta": 0.002481444549175313, "vas_cancelamento": 0.0008378502375523656, "seguranca_perda_roubo": 0.0008731861183142212, "conta_vencimento": 0.001314342610091464, "vas_consulta": 0.0008559864991401956, "roaming_duvida": 0.0003045486070213739, "suporte_chip_esim": 0.000278896276136433, "conta_contestacao": 0.038142613623206624, "cadastro_atualizacao": 0.0015109794566920826, "plano_nova_linha": 0.0012167222104324596, "sem_correspondencia": 0.9451909490154491}, "confidence": 0.9402083080168534, "input_tokens": 535, "latency_ms": 144.98442400002887} +{"id": "g0324-oos_desabafo-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0043434304466904725, "negociacao_religacao": 0.002144526462004468, "vas_cancelamento": 0.001451349823238356, "portabilidade": 0.0026031532672444913, "desconto_retencao": 0.002737763661930322, "roaming_pacote": 0.002317046287719483, "vas_contratacao": 0.0003785870030461714, "sem_correspondencia": 0.9840241430481261}, "confidence": 0.9817418777692872, "input_tokens": 408, "latency_ms": 105.9135959999935} +{"id": "g0324-oos_desabafo-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.006239315216463906, "suporte_sem_sinal": 0.0021447688119289963, "desconto_retencao": 0.0031907567048012346, "roaming_duvida": 0.0018576266822016327, "vas_consulta": 0.002937988658639318, "marketplace_pedido": 0.0011230574351072018, "conta_explicacao": 0.002122783648768787, "sem_correspondencia": 0.980383702842089}, "confidence": 0.9775813746766732, "input_tokens": 422, "latency_ms": 105.39868500001148} +{"id": "g0324-oos_desabafo-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.0056015096207766854, "plano_consulta": 0.002166435212066779, "conta_explicacao": 0.004316177803873552, "conta_pagamento_confirmacao": 0.0026241681892230613, "suporte_chip_esim": 0.0013943871581173586, "roaming_pacote": 0.0013450470644435647, "plano_nova_linha": 0.0010390269248013375, "sem_correspondencia": 0.9815132480266977}, "confidence": 0.978872283459083, "input_tokens": 423, "latency_ms": 105.38771500000621} +{"id": "g0324-oos_desabafo-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.0021282339291510176, "internet_problema_conexao": 0.0012012658963033622, "suporte_sem_sinal": 0.0013572512104441364, "plano_consulta": 0.0006730405075564709, "recarga_nao_creditada": 0.00029522096104901853, "marketplace_compra": 0.00030833294027039635, "internet_consumo": 0.00018332941570640255, "plano_troca": 0.00022618415406301873, "reclamacao_atendimento": 0.002519918004149786, "marketplace_pedido": 0.00014996825573749007, "beneficios_consulta": 0.00021363485784336403, "desconto_retencao": 7.500304462221018e-05, "conta_pagamento_confirmacao": 0.0001537121728862377, "negociacao_divida": 0.002173375384419576, "internet_pacote_adicional": 0.002632860934677982, "sem_correspondencia": 0.9857086683311196}, "confidence": 0.9847559128865275, "input_tokens": 661, "latency_ms": 182.4488449999535} +{"id": "g0324-oos_desabafo-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.003268521475935435, "parceiros_ofertas": 0.0004065983626171753, "conta_vencimento": 0.0003641420103584163, "seguranca_fraude": 0.00023498222483483278, "plano_nova_linha": 0.00038492691964293744, "plano_consulta": 6.436621933215808e-05, "marketplace_compra": 0.00010860821230392437, "seguranca_perda_roubo": 9.081533744009703e-05, "roaming_pacote": 0.0011720903746885907, "vas_cancelamento": 0.02692343244549114, "beneficios_consulta": 0.000629204374222463, "sem_correspondencia": 0.9663523120431329}, "confidence": 0.9632934313197814, "input_tokens": 526, "latency_ms": 143.83068999995885} +{"id": "g0324-oos_desabafo-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.0015377011971188627, "conta_pagamento_confirmacao": 0.00043113887464794957, "conta_debito_automatico_digital": 0.0005751026896748851, "conta_explicacao": 0.00035780865790722283, "suporte_configuracao": 0.00021628223847323418, "vas_consulta": 0.0007992852485233658, "seguranca_perda_roubo": 0.00014390146147258244, "vas_contratacao": 0.0002306070079463603, "negociacao_divida": 0.0007395099300604358, "desconto_retencao": 0.00037834354081946176, "conta_contestacao": 0.0005052421079507988, "negociacao_religacao": 0.0003305281289377487, "conta_vencimento": 0.0015646723468315926, "seguranca_fraude": 0.007077143290739052, "plano_troca": 0.0021413995440454528, "sem_correspondencia": 0.982971333734851}, "confidence": 0.9818360893171744, "input_tokens": 656, "latency_ms": 178.8691090000043} +{"id": "g0324-oos_desabafo-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.001178233869505106, "suporte_sem_sinal": 0.00023531327856492234, "conta_pagamento_confirmacao": 0.0005320454318223463, "recarga_realizar": 0.0004399460280451649, "conta_vencimento": 0.00033569608179939865, "parceiros_ofertas": 0.000189178733391202, "beneficios_consulta": 0.00017681945620537872, "vas_consulta": 0.00016981078987588988, "vas_contratacao": 0.0011377243697706146, "suporte_configuracao": 0.00045430247639475986, "conta_debito_automatico_digital": 0.00032250035182984497, "marketplace_pedido": 0.00010973934612519769, "cancelamento_linha": 0.0005816926730796814, "conta_contestacao": 0.005006450510470987, "seguranca_perda_roubo": 0.002387283625082203, "sem_correspondencia": 0.9867432629780373}, "confidence": 0.9858594805099065, "input_tokens": 632, "latency_ms": 171.831630999975} +{"id": "g0324-oos_desabafo-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.004079463035801186, "negociacao_divida": 0.0016819154056676694, "plano_troca": 0.0017561095115651037, "plano_nova_linha": 0.001323280313308047, "negociacao_religacao": 0.0010982464338151674, "roaming_cobranca": 0.0005713883709410104, "suporte_configuracao": 0.0002989240528242181, "sem_correspondencia": 0.9891906728760776}, "confidence": 0.9876464832869457, "input_tokens": 420, "latency_ms": 104.6282989999554} +{"id": "g0324-oos_desabafo-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0008881478837248551, "desconto_retencao": 0.00032351170988006284, "troca_numero": 0.0003188264639904464, "portabilidade": 0.0003306486505090984, "parceiros_ofertas": 0.00016861118307423656, "conta_contestacao": 0.00028638570486249216, "fidelidade_pontos": 0.0001436544139642982, "plano_nova_linha": 0.00033321844332795777, "negociacao_religacao": 0.0007062089796150129, "internet_consumo": 0.001689550076764805, "roaming_pacote": 0.00018733101809594255, "marketplace_pedido": 9.727859440955428e-05, "roaming_cobranca": 0.0008808783190964327, "cancelamento_linha": 0.033039634539930925, "conta_segunda_via": 0.0017455685383470196, "sem_correspondencia": 0.9588605454804069}, "confidence": 0.9561179151791006, "input_tokens": 611, "latency_ms": 166.99168900004224} +{"id": "g0326-oos_desabafo-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.006910455113551909, "plano_troca": 0.002532433623830118, "roaming_pacote": 0.004296730548293589, "sem_correspondencia": 0.9862603807143244}, "confidence": 0.9816805076190992, "input_tokens": 349, "latency_ms": 84.01047400002426} +{"id": "g0326-oos_desabafo-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 176, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.021865925305059198, "roaming_duvida": 0.004855673329393572, "portabilidade": 0.010772792403219282, "sem_correspondencia": 0.962505608962328}, "confidence": 0.9500074786164373, "input_tokens": 342, "latency_ms": 84.41464600002746} +{"id": "g0326-oos_desabafo-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 180, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0012555992775509382, "suporte_chip_esim": 0.00024744525439363696, "beneficios_consulta": 0.00027173201432806993, "conta_debito_automatico_digital": 0.00043478593195436045, "internet_consumo": 0.00026917111884650134, "plano_nova_linha": 0.0002105541346561061, "atendimento_humano": 0.003927547902059363, "reclamacao_atendimento": 0.0009053420203393774, "roaming_pacote": 0.0012779867475193885, "vas_consulta": 0.0001600247881741442, "roaming_duvida": 0.00040243005399776785, "parceiros_ofertas": 0.00011692321381185222, "marketplace_pedido": 0.0003289048963760354, "portabilidade": 0.011113649485749876, "seguranca_perda_roubo": 0.0013107592063021176, "sem_correspondencia": 0.9777671439539405}, "confidence": 0.9762849535508699, "input_tokens": 679, "latency_ms": 183.76254700001482} +{"id": "g0326-oos_desabafo-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.002863700073834204, "plano_consulta": 0.0005513699509859793, "roaming_pacote": 0.0005336912666086816, "troca_numero": 0.00046508910848122695, "cadastro_atualizacao": 0.0002737640156928343, "portabilidade": 7.998291005073138e-05, "vas_contratacao": 8.096818164984806e-05, "conta_contestacao": 0.0001545965942162395, "plano_troca": 0.0006129316077385219, "internet_problema_conexao": 0.0003817944333058419, "vas_consulta": 0.0003929657256802083, "sem_correspondencia": 0.9936091461317557}, "confidence": 0.9930281594164607, "input_tokens": 543, "latency_ms": 144.34569499996996} +{"id": "g0326-oos_desabafo-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.0007463916589991953, "roaming_duvida": 0.00023797450932252796, "conta_explicacao": 0.00025986962794036667, "negociacao_divida": 0.00028495675677716963, "cadastro_atualizacao": 0.00020802163316074304, "conta_vencimento": 0.00043708642348635676, "plano_troca": 0.00014393333270040266, "internet_pacote_adicional": 0.00016842057167639133, "conta_segunda_via": 0.0005572344199051793, "suporte_chip_esim": 0.00023546460694917785, "vas_consulta": 0.0001748549907293916, "roaming_pacote": 0.00018975262064334234, "vas_contratacao": 0.00015567668966082567, "desconto_retencao": 0.0028807992746760574, "plano_nova_linha": 0.003425891908166708, "sem_correspondencia": 0.9898936709752062}, "confidence": 0.9892199157068865, "input_tokens": 687, "latency_ms": 185.3152829999658} +{"id": "g0326-oos_desabafo-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.003560788121445935, "plano_nova_linha": 0.003946505219014697, "cadastro_atualizacao": 0.0054482186379196445, "sem_correspondencia": 0.9870444880216197}, "confidence": 0.9827259840288262, "input_tokens": 343, "latency_ms": 84.18959199997289} +{"id": "g0326-oos_desabafo-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 154, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.002782372633746677, "suporte_chip_esim": 0.0016608634432566643, "portabilidade": 0.0017871501205759639, "internet_consumo": 0.0014926730840133238, "suporte_sem_sinal": 0.001804690836140579, "vas_cancelamento": 0.000955246040856287, "roaming_pacote": 0.0006972981109337066, "sem_correspondencia": 0.9888197057304768}, "confidence": 0.9872225208348305, "input_tokens": 452, "latency_ms": 112.24064499998576} +{"id": "g0326-oos_desabafo-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 165, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0016484002329773908, "suporte_sem_sinal": 0.000317668218873418, "negociacao_divida": 0.00023419722416044325, "cancelamento_linha": 0.00034951737348728784, "conta_pagamento_confirmacao": 0.0002577454787472852, "parceiros_ofertas": 7.17445927440438e-05, "seguranca_fraude": 0.00012625729871398918, "desconto_retencao": 0.00013573867201138566, "roaming_duvida": 0.0007671843238962028, "suporte_chip_esim": 0.000619795256611089, "vas_cancelamento": 0.0004246049033301392, "sem_correspondencia": 0.9950471464244472}, "confidence": 0.9945968870084883, "input_tokens": 581, "latency_ms": 151.96653700002116} +{"id": "g0326-oos_desabafo-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.003057299775203357, "cadastro_atualizacao": 0.001541330680072222, "bonus_nao_recebido": 0.0014711183462606905, "suporte_configuracao": 0.0012076590706440152, "fidelidade_pontos": 0.0007055366776205963, "suporte_sem_sinal": 0.0006139579215815948, "conta_vencimento": 0.0004864650265240188, "sem_correspondencia": 0.9909166325020935}, "confidence": 0.9896190085738211, "input_tokens": 460, "latency_ms": 112.99681100001635} +{"id": "g0326-oos_desabafo-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.003025333600986817, "conta_vencimento": 0.0006912227294729508, "internet_problema_conexao": 0.0003582382777208615, "negociacao_divida": 0.0005225495752079653, "seguranca_fraude": 0.000281278048785944, "recarga_nao_creditada": 0.0002216164060478667, "suporte_configuracao": 0.00015210047421246062, "conta_contestacao": 0.00015243344769490897, "reclamacao_atendimento": 0.059820544761670875, "seguranca_perda_roubo": 0.0006340415706070805, "recarga_saldo": 0.0012802459752339335, "sem_correspondencia": 0.9328603951323584}, "confidence": 0.9267567946898455, "input_tokens": 564, "latency_ms": 149.10277200004884} +{"id": "g0326-oos_desabafo-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 146, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_cancelamento": 0.011327154584535386, "reclamacao_atendimento": 0.826861644760324, "conta_segunda_via": 0.01248971972089919, "sem_correspondencia": 0.14932148093424144}, "confidence": 0.769148859680432, "input_tokens": 358, "latency_ms": 84.61715499998945} +{"id": "g0326-oos_desabafo-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"seguranca_perda_roubo": 0.0013563327825296932, "internet_pacote_adicional": 0.0006121335062656208, "internet_problema_conexao": 0.0011876101222901038, "vas_cancelamento": 0.0007693002150491055, "conta_contestacao": 0.9237204395442239, "portabilidade": 0.00039818329158909573, "conta_debito_automatico_digital": 0.00013133108353596126, "roaming_duvida": 0.000291972403018893, "seguranca_fraude": 0.0024849436578488378, "suporte_sem_sinal": 0.00020579747545257797, "roaming_cobranca": 0.0012567442953595209, "sem_correspondencia": 0.06758521162283675}, "confidence": 0.9167859340482442, "input_tokens": 568, "latency_ms": 150.04827500001738} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0021840455911034946, "marketplace_pedido": 0.0005270860988575894, "internet_consumo": 0.0003802879852170567, "bonus_nao_recebido": 0.00047748544966698175, "conta_segunda_via": 0.0003189480899894484, "seguranca_perda_roubo": 0.00010604429335876431, "plano_nova_linha": 0.00014404772009254376, "conta_debito_automatico_digital": 0.00014068643736566913, "vas_contratacao": 0.0004876204860141493, "desconto_retencao": 0.0002099735165175618, "internet_problema_conexao": 0.0007425602183456822, "sem_correspondencia": 0.9942812141134711}, "confidence": 0.9937613244874232, "input_tokens": 542, "latency_ms": 143.63396199996714} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.007653354784654655, "seguranca_fraude": 0.006234847845376841, "marketplace_compra": 0.007573198650479666, "sem_correspondencia": 0.9785385987194888}, "confidence": 0.9713847982926517, "input_tokens": 319, "latency_ms": 77.44682199995623} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0015984908107550939, "plano_consulta": 0.0009455898621950524, "suporte_chip_esim": 0.0009330714733210858, "seguranca_perda_roubo": 0.000692254463193991, "recarga_saldo": 0.0010292398410356677, "conta_explicacao": 0.0005147649654053364, "parceiros_ofertas": 0.0001782167427287169, "sem_correspondencia": 0.9941083718413651}, "confidence": 0.9932667106758458, "input_tokens": 419, "latency_ms": 104.48805700002595} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 10, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0017638757817711522, "troca_numero": 0.0004821607030615227, "negociacao_divida": 0.0004852569426602724, "plano_consulta": 0.000554236055137305, "conta_segunda_via": 0.0003161170480835139, "conta_explicacao": 0.0004952011955871508, "suporte_configuracao": 0.00019878662462306272, "roaming_cobranca": 0.00027313957879844937, "marketplace_pedido": 0.0009620286949915648, "roaming_duvida": 0.000745475825598699, "conta_vencimento": 0.00035604926858865955, "plano_nova_linha": 0.00027888878899269385, "beneficios_consulta": 0.0004435730212521831, "fidelidade_resgate": 0.002522693983940931, "roaming_pacote": 0.005004174570856344, "sem_correspondencia": 0.9851183419160565}, "confidence": 0.9841262313771268, "input_tokens": 612, "latency_ms": 166.51339200001303} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 12, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0024365335528171673, "roaming_cobranca": 0.0020313907876887637, "vas_cancelamento": 0.0010575152185591824, "fidelidade_pontos": 0.0008035340614276072, "atendimento_humano": 0.0013625047487471481, "troca_numero": 0.0004975201742205841, "marketplace_pedido": 0.00024768559921284794, "sem_correspondencia": 0.9915633158573266}, "confidence": 0.9903580752655163, "input_tokens": 395, "latency_ms": 106.33688000001484} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 3, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0019076390110263034, "recarga_realizar": 0.0005231249412064227, "plano_troca": 0.0005322068571077454, "cadastro_atualizacao": 0.0006416194200660255, "parceiros_ofertas": 0.00036284840829342216, "internet_pacote_adicional": 0.00031124308400730063, "vas_consulta": 0.00038483050958029627, "internet_problema_conexao": 0.0007348118556888804, "conta_explicacao": 0.0010202124722070744, "beneficios_consulta": 0.0004012847248325485, "bonus_nao_recebido": 0.0008928654034686069, "marketplace_pedido": 0.00020646716901150333, "internet_consumo": 0.0012757643583565781, "marketplace_compra": 0.003194598186860487, "seguranca_fraude": 0.008735261661737959, "sem_correspondencia": 0.9788752219365489}, "confidence": 0.9774669033989855, "input_tokens": 622, "latency_ms": 167.91040299995075} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 11, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.001788227814605603, "roaming_pacote": 0.00043795772757403324, "cancelamento_linha": 0.0004696279991009226, "cadastro_atualizacao": 0.0004799055419906714, "internet_problema_conexao": 0.0003437376175111055, "parceiros_ofertas": 5.718736049406268e-05, "conta_segunda_via": 0.0001514438039449826, "conta_contestacao": 0.00013910259103731983, "reclamacao_atendimento": 0.000896267841494133, "atendimento_humano": 0.000418330836025966, "roaming_duvida": 0.00043917399488040403, "sem_correspondencia": 0.9943790368713409}, "confidence": 0.9938680402232809, "input_tokens": 516, "latency_ms": 134.76250500002607} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.008194275413652256, "negociacao_religacao": 0.0014884735448946638, "seguranca_fraude": 0.0025365224684405024, "marketplace_compra": 0.0005864715905973345, "conta_vencimento": 0.00120483888314209, "plano_troca": 0.00019095479972832538, "fidelidade_pontos": 0.0001889251356068796, "bonus_nao_recebido": 0.0001510938431597751, "suporte_configuracao": 0.0016809496621148538, "atendimento_humano": 0.02867515919891257, "recarga_nao_creditada": 0.0016460862245222347, "sem_correspondencia": 0.9534562492352285}, "confidence": 0.9492249991657039, "input_tokens": 524, "latency_ms": 143.77531600001703} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 5, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.00178598089987233, "plano_nova_linha": 0.001624458400673814, "recarga_nao_creditada": 0.0011846837302697557, "plano_troca": 0.0009610866744753004, "portabilidade": 0.001135191977771357, "internet_consumo": 0.0005090948071852173, "suporte_sem_sinal": 0.0004518928067397797, "sem_correspondencia": 0.9923476107030125}, "confidence": 0.9912544122320142, "input_tokens": 396, "latency_ms": 104.3589699999643} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.002644440098930548, "internet_problema_conexao": 0.002001206853446237, "marketplace_compra": 0.0013577728964052917, "recarga_nao_creditada": 0.0012465394725196537, "negociacao_divida": 0.0010071883276570601, "recarga_saldo": 0.001599614793102239, "vas_contratacao": 0.00022767525407090393, "sem_correspondencia": 0.989915562303868}, "confidence": 0.9884749283472777, "input_tokens": 400, "latency_ms": 105.87863799997876} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0072975004808222875, "suporte_sem_sinal": 0.004445312307663494, "atendimento_humano": 0.009826431944941084, "sem_correspondencia": 0.9784307552665731}, "confidence": 0.9712410070220975, "input_tokens": 295, "latency_ms": 77.32632500000136} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.004308627059720465, "plano_troca": 0.0006774195204875646, "roaming_pacote": 0.0006676610282640468, "vas_cancelamento": 0.0002664750599185323, "bonus_nao_recebido": 0.001099483868836775, "internet_consumo": 0.0022729144298457445, "parceiros_ofertas": 0.0009288483740967807, "vas_contratacao": 0.0001588237404730925, "conta_pagamento_confirmacao": 0.0021777838362726835, "atendimento_humano": 0.12156452288171156, "conta_contestacao": 0.0003959142289416553, "sem_correspondencia": 0.865481525971431}, "confidence": 0.8532525737870157, "input_tokens": 547, "latency_ms": 145.86103300001696} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.003823706970567781, "roaming_duvida": 0.0013579249717505565, "recarga_saldo": 0.0009591644391305187, "desconto_retencao": 0.000608295117782439, "suporte_sem_sinal": 0.24129193659599263, "negociacao_religacao": 0.0021224884767820744, "seguranca_perda_roubo": 0.0017489318756302424, "sem_correspondencia": 0.7480875515523638}, "confidence": 0.7121000589169872, "input_tokens": 437, "latency_ms": 104.56735699995079} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.004709536510723463, "conta_vencimento": 0.0012634409341025984, "internet_pacote_adicional": 0.0005233916141790401, "desconto_retencao": 0.0005564399159380608, "suporte_chip_esim": 0.0012635668535941735, "recarga_saldo": 0.0004949595907847063, "troca_numero": 0.000499898613371184, "plano_nova_linha": 0.0002542619747190776, "parceiros_ofertas": 0.0008399977045255846, "conta_contestacao": 0.0011680896335140992, "vas_cancelamento": 0.000491744694333721, "sem_correspondencia": 0.9879346719602143}, "confidence": 0.9868378239565975, "input_tokens": 531, "latency_ms": 143.37786300001198} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.010981312914047374, "portabilidade": 0.007151420245916855, "suporte_sem_sinal": 0.00570023109119613, "vas_contratacao": 0.0023298353645128606, "roaming_cobranca": 0.005362424725610629, "suporte_configuracao": 0.026478356868039916, "conta_debito_automatico_digital": 0.0024537369843313185, "sem_correspondencia": 0.9395426818063449}, "confidence": 0.930905922064394, "input_tokens": 440, "latency_ms": 105.13527300003034} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.012654034567303839, "vas_contratacao": 0.005764309988841216, "marketplace_compra": 0.014894704888295217, "sem_correspondencia": 0.9666869505555598}, "confidence": 0.9555826007407463, "input_tokens": 327, "latency_ms": 79.4637919999559} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.0006914668408829481, "conta_segunda_via": 0.00021397367828473337, "negociacao_divida": 0.0005900041160928717, "roaming_cobranca": 0.0004125552093205787, "reclamacao_atendimento": 0.8003747735612339, "suporte_configuracao": 0.0011773632698232025, "fidelidade_resgate": 0.00022000383669348492, "conta_contestacao": 0.00010785757223527802, "internet_consumo": 0.002314164366406866, "parceiros_ofertas": 3.404801209402077e-05, "seguranca_perda_roubo": 5.038961986110426e-05, "negociacao_religacao": 6.892635401245601e-05, "suporte_chip_esim": 0.00018134027815473204, "plano_nova_linha": 0.0003488827923582766, "portabilidade": 0.0004195222478012202, "sem_correspondencia": 0.19279472824474436}, "confidence": 0.7870664251319828, "input_tokens": 649, "latency_ms": 178.00758100003122} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.8553186393271035, "plano_nova_linha": 0.0028747164224420716, "seguranca_perda_roubo": 0.0006728582269623892, "sem_correspondencia": 0.14113378602349191}, "confidence": 0.807091519102805, "input_tokens": 316, "latency_ms": 77.68761700003779} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_cobranca": 0.0009737298401500207, "suporte_chip_esim": 0.00026013381915469694, "recarga_nao_creditada": 0.0003290244118494955, "roaming_duvida": 0.0032700299723317605, "reclamacao_atendimento": 0.5848150520584725, "marketplace_pedido": 0.00026303709013388385, "marketplace_compra": 0.00014520359728181938, "suporte_configuracao": 8.85610398107324e-05, "fidelidade_resgate": 0.0004188650867107479, "troca_numero": 4.545187463092591e-05, "conta_segunda_via": 9.537908133878102e-05, "plano_consulta": 0.0002367204017210866, "seguranca_fraude": 0.0001617899360936538, "suporte_sem_sinal": 0.02536969301713893, "portabilidade": 0.001128629495718094, "sem_correspondencia": 0.3823986992774628}, "confidence": 0.5571360555290373, "input_tokens": 673, "latency_ms": 183.22268299999678} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0018103020171457316, "suporte_configuracao": 0.0008998873536639128, "conta_pagamento_confirmacao": 0.0006058315880557874, "suporte_chip_esim": 0.0010070862239908802, "seguranca_perda_roubo": 0.0007428678083405345, "cancelamento_linha": 0.0012275346190136769, "beneficios_consulta": 0.0005473255777501126, "sem_correspondencia": 0.9931591648120394}, "confidence": 0.9921819026423305, "input_tokens": 432, "latency_ms": 104.05373800000461} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_vencimento": 0.0012407318314942742, "desconto_retencao": 0.00020699916319586657, "vas_cancelamento": 0.0002050457901275001, "plano_consulta": 0.0006167521737145193, "internet_consumo": 0.00041262997737148206, "portabilidade": 0.00012086965536309045, "roaming_pacote": 0.00026926863299349136, "plano_troca": 9.301895147570371e-05, "plano_nova_linha": 0.0005211855356694007, "cadastro_atualizacao": 7.985751397063225e-05, "negociacao_religacao": 7.061475083224161e-05, "bonus_nao_recebido": 0.0002070240383233388, "reclamacao_atendimento": 0.581448310228406, "conta_segunda_via": 0.001407547266593212, "conta_contestacao": 0.0004973775265502466, "sem_correspondencia": 0.41260276696391895}, "confidence": 0.5535448642436331, "input_tokens": 655, "latency_ms": 177.9558079999788} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.013964699460634089, "negociacao_divida": 0.0027138328165245067, "internet_problema_conexao": 0.24474657635214098, "fidelidade_pontos": 0.0027415863436377652, "plano_consulta": 0.002646618291844622, "vas_contratacao": 0.0010684318843306889, "roaming_pacote": 0.00303376965114829, "sem_correspondencia": 0.7290844851997391}, "confidence": 0.6903822687997019, "input_tokens": 422, "latency_ms": 105.12953500000322} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0017131344216574811, "seguranca_fraude": 0.00016786196442416366, "portabilidade": 0.00014608460371749819, "internet_pacote_adicional": 0.0003098952768597376, "recarga_nao_creditada": 0.000794781666085965, "negociacao_divida": 0.00022668336578721935, "vas_cancelamento": 0.00021487672558584628, "vas_consulta": 0.0006750060334858898, "conta_vencimento": 0.005934640161267239, "suporte_sem_sinal": 0.4711133719997024, "atendimento_humano": 0.23293967891503, "sem_correspondencia": 0.28576398486639665}, "confidence": 0.42303276945422075, "input_tokens": 525, "latency_ms": 141.91914499997438} +{"id": "g0333-oos_ininteligivel-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"reclamacao_atendimento": 0.008460385568128979, "plano_troca": 0.0008476117250975448, "plano_consulta": 0.00043562418962172464, "seguranca_fraude": 0.0002036075031359849, "conta_segunda_via": 0.0004644436011285138, "roaming_duvida": 0.00960055556303449, "beneficios_consulta": 0.001573081576336883, "internet_problema_conexao": 0.6810347885070056, "atendimento_humano": 0.023281865093254337, "negociacao_religacao": 0.00064379239815304, "desconto_retencao": 0.0007641003537287744, "sem_correspondencia": 0.2726901439213742}, "confidence": 0.6520379510985514, "input_tokens": 550, "latency_ms": 144.84470400003602} +{"id": "g0333-oos_ininteligivel-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_pacote": 0.0058760625457626526, "cadastro_atualizacao": 0.000572898129462403, "internet_problema_conexao": 0.6659206508029403, "fidelidade_pontos": 0.0009944863340015139, "troca_numero": 0.0005238883231599235, "negociacao_divida": 6.391661418990212e-05, "internet_consumo": 0.0008606065310508899, "fidelidade_resgate": 7.598716218995299e-05, "conta_segunda_via": 0.0009072054344435355, "conta_vencimento": 0.00011083980075004253, "plano_consulta": 0.003354065306785898, "sem_correspondencia": 0.320739393015263}, "confidence": 0.635549800875935, "input_tokens": 519, "latency_ms": 136.3230179999846} +{"id": "g0333-oos_ininteligivel-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.004864635328129881, "conta_explicacao": 0.005239610801454912, "vas_cancelamento": 0.0029471631212947234, "roaming_duvida": 0.04209835535281616, "plano_troca": 0.007377674403936933, "internet_problema_conexao": 0.006931823960626921, "recarga_realizar": 0.001107710202407236, "sem_correspondencia": 0.9294330268293333}, "confidence": 0.919352030662095, "input_tokens": 429, "latency_ms": 104.61935600000061} +{"id": "g0333-oos_ininteligivel-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.834255195583733, "conta_debito_automatico_digital": 0.0062957791032454006, "negociacao_religacao": 0.001564188413370293, "seguranca_perda_roubo": 0.0012194488317201668, "recarga_nao_creditada": 0.003323855931860784, "conta_pagamento_confirmacao": 0.0012010113964416437, "marketplace_pedido": 0.00022299899198996624, "sem_correspondencia": 0.15191752174763876}, "confidence": 0.8105773663814091, "input_tokens": 443, "latency_ms": 105.87931200001321} +{"id": "g0333-oos_ininteligivel-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.0007322948212150267, "marketplace_compra": 0.00015240633140593178, "fidelidade_pontos": 0.0003735403306180198, "conta_vencimento": 0.00033074371876350606, "internet_problema_conexao": 0.6835335842875645, "vas_consulta": 0.000453095566306041, "atendimento_humano": 0.00036926063854206086, "roaming_cobranca": 5.010828540387334e-05, "negociacao_religacao": 0.0004023813126186429, "plano_nova_linha": 6.017491678989659e-05, "internet_consumo": 0.0003016940494354556, "sem_correspondencia": 0.3132407157413371}, "confidence": 0.6547639101318885, "input_tokens": 518, "latency_ms": 136.30535800001553} +{"id": "g0333-oos_ininteligivel-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.006853644578425888, "conta_pagamento_confirmacao": 0.0034570768803788964, "reclamacao_atendimento": 0.08241560767723272, "conta_segunda_via": 0.003008821254039433, "internet_pacote_adicional": 0.0016059301232723062, "fidelidade_resgate": 0.0006801709840483728, "conta_explicacao": 0.001007477162721753, "sem_correspondencia": 0.9009712713398806}, "confidence": 0.8868243101027206, "input_tokens": 445, "latency_ms": 106.00924299995995} +{"id": "g0333-oos_ininteligivel-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0007106512973832025, "cancelamento_linha": 0.0002624447112653855, "desconto_retencao": 0.0004188362732479823, "vas_consulta": 0.0005713536477064936, "internet_consumo": 0.48510603015042575, "negociacao_religacao": 0.003788526649216447, "marketplace_pedido": 0.0008769750131346056, "internet_pacote_adicional": 0.0006666554147436116, "roaming_pacote": 0.009199743882283248, "fidelidade_pontos": 0.00034652483271102943, "vas_cancelamento": 0.00035028837798009317, "suporte_chip_esim": 0.0001816042090623967, "fidelidade_resgate": 0.00044030551323647426, "conta_segunda_via": 0.008006421390596222, "portabilidade": 0.0059593080603756, "sem_correspondencia": 0.4831143305766313}, "confidence": 0.45077976549378757, "input_tokens": 643, "latency_ms": 176.66402499997957} +{"id": "g0333-oos_ininteligivel-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.019448704627703314, "conta_explicacao": 0.013512254870067068, "cadastro_atualizacao": 0.01010966299814688, "sem_correspondencia": 0.9569293775040827}, "confidence": 0.942572503338777, "input_tokens": 324, "latency_ms": 78.26793599997472} +{"id": "g0333-oos_ininteligivel-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.012746823161831056, "atendimento_humano": 0.03474421771948018, "plano_troca": 0.008139474771873274, "sem_correspondencia": 0.9443694843468154}, "confidence": 0.9258259791290873, "input_tokens": 312, "latency_ms": 77.9700690000027} +{"id": "g0333-oos_ininteligivel-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.007748755064736354, "cadastro_atualizacao": 0.006286498828308731, "parceiros_ofertas": 0.0069112920461374475, "sem_correspondencia": 0.9790534540608176}, "confidence": 0.9720712720810901, "input_tokens": 315, "latency_ms": 78.38732700002993} +{"id": "g0333-oos_ininteligivel-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.04374347913838377, "vas_consulta": 0.0027602995435867116, "plano_troca": 0.11844127047829837, "parceiros_ofertas": 0.0003071379636746353, "conta_explicacao": 0.005753945914798768, "suporte_chip_esim": 0.14488257781979136, "recarga_realizar": 0.001972114942836392, "internet_pacote_adicional": 0.00043159800148288375, "vas_contratacao": 0.0180073033536296, "roaming_duvida": 0.017983620059742647, "negociacao_religacao": 0.01284422051800655, "sem_correspondencia": 0.6328724322657684}, "confidence": 0.5994971988353835, "input_tokens": 530, "latency_ms": 143.60034399999222} +{"id": "g0333-oos_ininteligivel-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.006189093860570178, "portabilidade": 0.004758176440065256, "internet_pacote_adicional": 0.002600843439509671, "internet_problema_conexao": 0.15315825025772697, "troca_numero": 0.0023387854574225464, "desconto_retencao": 0.0003394357533250015, "seguranca_fraude": 0.0004679391166997622, "sem_correspondencia": 0.8301474756746806}, "confidence": 0.8058828293424921, "input_tokens": 410, "latency_ms": 104.84309599996777} +{"id": "g0338-oos_ininteligivel-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0025964068087531377, "vas_consulta": 0.0006229038086661081, "negociacao_religacao": 0.0008002279306217038, "troca_numero": 0.0007650311494490905, "plano_consulta": 0.0030026913090690104, "roaming_duvida": 0.0009335874969567738, "bonus_nao_recebido": 0.0007579419370836382, "internet_problema_conexao": 0.02419593474857955, "roaming_pacote": 0.00100208617860529, "marketplace_pedido": 0.0003856784031163701, "conta_explicacao": 0.002174577163930829, "negociacao_divida": 0.00033273185937196645, "recarga_nao_creditada": 0.001287045914852312, "plano_nova_linha": 0.003404835369217816, "fidelidade_resgate": 0.0012408542276155592, "sem_correspondencia": 0.9564974656941109}, "confidence": 0.9535972967403848, "input_tokens": 622, "latency_ms": 167.32125999999425} +{"id": "g0338-oos_ininteligivel-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.009511366487174997, "seguranca_perda_roubo": 0.010709731071332178, "internet_problema_conexao": 0.07018675122646724, "sem_correspondencia": 0.9095921512150256}, "confidence": 0.8794562016200341, "input_tokens": 305, "latency_ms": 76.33613300004072} +{"id": "g0338-oos_ininteligivel-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0042956219086390775, "conta_debito_automatico_digital": 0.0014378880906525968, "cadastro_atualizacao": 0.00047860448232495714, "internet_consumo": 0.0008603907355255241, "desconto_retencao": 0.0005486740773615616, "recarga_realizar": 0.00021200892296632914, "troca_numero": 0.00023994587622275942, "recarga_saldo": 0.0003467268833485022, "suporte_chip_esim": 0.0007996266402451965, "seguranca_fraude": 0.007031418564651993, "fidelidade_resgate": 0.0002643586470395459, "sem_correspondencia": 0.9834847351710219}, "confidence": 0.9819833474592968, "input_tokens": 525, "latency_ms": 140.8802480000304} +{"id": "g0338-oos_ininteligivel-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 20, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.01859141640298095, "conta_contestacao": 0.018090660632975854, "conta_pagamento_confirmacao": 0.006175907806841214, "marketplace_pedido": 0.0037460632030633318, "roaming_duvida": 0.0043617933286088815, "conta_debito_automatico_digital": 0.006129149854847707, "conta_vencimento": 0.0022068790187867366, "sem_correspondencia": 0.9406981297518954}, "confidence": 0.932226434002166, "input_tokens": 419, "latency_ms": 103.3121039999969} +{"id": "g0338-oos_ininteligivel-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.005555947543021382, "conta_explicacao": 0.0008753382512022577, "recarga_saldo": 0.0004326235510824843, "vas_consulta": 0.0005902645071094277, "internet_pacote_adicional": 0.0006208457060380969, "conta_segunda_via": 0.00010882706614304347, "negociacao_divida": 0.0002051614214523079, "conta_contestacao": 0.00018123035200569182, "fidelidade_resgate": 0.0012231305447419137, "internet_problema_conexao": 0.06600686413049014, "bonus_nao_recebido": 0.0006592554838960608, "sem_correspondencia": 0.9235405114428172}, "confidence": 0.9165896488467097, "input_tokens": 529, "latency_ms": 143.31221300000152} +{"id": "g0338-oos_ininteligivel-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.011890437331443255, "vas_consulta": 0.006879012851243633, "parceiros_ofertas": 0.004407115342232955, "sem_correspondencia": 0.9768234344750801}, "confidence": 0.9690979126334401, "input_tokens": 282, "latency_ms": 69.63818700000957} +{"id": "g0338-oos_ininteligivel-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 13, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.018827288211487787, "plano_troca": 0.006691031819261566, "internet_pacote_adicional": 0.004400028715366922, "conta_explicacao": 0.25459173496244997, "vas_consulta": 0.03653778762055014, "plano_consulta": 0.3008374850543014, "suporte_chip_esim": 0.0014758926133783736, "sem_correspondencia": 0.37663875100320393}, "confidence": 0.28758714400366164, "input_tokens": 415, "latency_ms": 105.81129700000247} +{"id": "g0338-oos_ininteligivel-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.0036327647864243997, "fidelidade_resgate": 0.0006562337824480321, "suporte_chip_esim": 0.0004899852001008248, "negociacao_divida": 0.00043358151039313617, "vas_consulta": 0.0005968401934175435, "plano_consulta": 0.000297815232865189, "bonus_nao_recebido": 0.000309691247261778, "fidelidade_pontos": 0.00012587329410464115, "cadastro_atualizacao": 0.0012555792304917075, "roaming_cobranca": 0.0003265443533325624, "troca_numero": 0.0010527383346235172, "sem_correspondencia": 0.9908223528345366}, "confidence": 0.9899880212740402, "input_tokens": 534, "latency_ms": 143.99194800000714} +{"id": "g0338-oos_ininteligivel-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.02182515983938231, "recarga_realizar": 0.008492495297834567, "conta_segunda_via": 0.006134657051453996, "sem_correspondencia": 0.9635476878113292}, "confidence": 0.9513969170817721, "input_tokens": 306, "latency_ms": 76.81559999997489} +{"id": "g0338-oos_ininteligivel-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.002892648127103188, "conta_segunda_via": 0.0005772088996878701, "vas_contratacao": 0.000547361195187836, "plano_nova_linha": 0.000777203694948144, "internet_pacote_adicional": 0.0005369524448112033, "negociacao_divida": 0.0001417338159201696, "roaming_duvida": 0.00027354999666459026, "negociacao_religacao": 0.00023705136752638932, "fidelidade_pontos": 0.0015744658147353523, "cadastro_atualizacao": 0.0005357693143452913, "recarga_realizar": 0.0005878780690017308, "sem_correspondencia": 0.9913181772600682}, "confidence": 0.9905289206473472, "input_tokens": 536, "latency_ms": 144.752890999996} diff --git a/reports/test/predictions-rizzo_flow-cuda-r2.jsonl b/reports/test/predictions-rizzo_flow-cuda-r2.jsonl new file mode 100644 index 0000000..0b2b55e --- /dev/null +++ b/reports/test/predictions-rizzo_flow-cuda-r2.jsonl @@ -0,0 +1,1744 @@ +{"id": "g0000-conta_segunda_via-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": true, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.07220144419911065, "conta_pagamento_confirmacao": 0.07497918420013878, "conta_contestacao": 0.09102795596268656, "recarga_realizar": 0.007209716499459673, "marketplace_compra": 0.013671842428860157, "conta_explicacao": 0.21288669347924252, "conta_debito_automatico_digital": 0.08751470704474985, "sem_correspondencia": 0.4405084561857519}, "confidence": 0.36058109278371636, "input_tokens": 416, "latency_ms": 131.17816800001947} +{"id": "g0000-conta_segunda_via-curto_neutro-01-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.0014521203408884823, "conta_debito_automatico_digital": 0.0016100738770010775, "conta_vencimento": 0.0015863550838525271, "conta_pagamento_confirmacao": 0.0011035192545514746, "conta_segunda_via": 0.9729412296151488, "conta_explicacao": 0.0010280923981299784, "fidelidade_resgate": 7.471378917367827e-05, "sem_correspondencia": 0.020203895641254004}, "confidence": 0.9690756909887416, "input_tokens": 431, "latency_ms": 101.80287099998964} +{"id": "g0000-conta_segunda_via-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0012881360437886605, "recarga_nao_creditada": 0.0006266592270678944, "conta_contestacao": 0.000770088363919931, "conta_explicacao": 0.0008094386223122151, "conta_vencimento": 0.0007934061389274568, "conta_segunda_via": 0.9920549431495466, "conta_pagamento_confirmacao": 0.0001683283256892682, "sem_correspondencia": 0.0034890001287479757}, "confidence": 0.990919935028053, "input_tokens": 419, "latency_ms": 101.3316939999811} +{"id": "g0000-conta_segunda_via-curto_neutro-03-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.05786124696549729, "conta_contestacao": 0.03714143006948252, "conta_segunda_via": 0.8511666849956518, "sem_correspondencia": 0.05383063796936844}, "confidence": 0.8015555799942025, "input_tokens": 314, "latency_ms": 75.8538519999945} +{"id": "g0000-conta_segunda_via-curto_neutro-04-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.0036275051896278087, "conta_segunda_via": 0.9630024715025556, "conta_debito_automatico_digital": 0.0072529073471515595, "conta_explicacao": 0.004055316394619222, "conta_pagamento_confirmacao": 0.0063667643526462685, "conta_vencimento": 0.002472653928699118, "roaming_duvida": 0.00028078985135178295, "sem_correspondencia": 0.012941591433348564}, "confidence": 0.9577171102886349, "input_tokens": 433, "latency_ms": 102.83590800000297} +{"id": "g0000-conta_segunda_via-curto_neutro-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.007064583801205989, "suporte_chip_esim": 0.0007997305203517055, "conta_explicacao": 0.004295790743921951, "conta_pagamento_confirmacao": 0.0003183920231116684, "cancelamento_linha": 0.0006679217610643363, "conta_debito_automatico_digital": 0.003349360946052224, "plano_troca": 0.0004617449925643567, "portabilidade": 0.0002664627111266962, "plano_consulta": 0.0009404835989518329, "conta_segunda_via": 0.9088933505728952, "conta_vencimento": 0.0005806265369896559, "sem_correspondencia": 0.07236155179176439}, "confidence": 0.9006109278977039, "input_tokens": 537, "latency_ms": 142.4869450000017} +{"id": "g0000-conta_segunda_via-curto_neutro-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.08855650647940456, "conta_segunda_via": 0.7930142587481479, "conta_explicacao": 0.03785509676835976, "sem_correspondencia": 0.08057413800408776}, "confidence": 0.7240190116641972, "input_tokens": 311, "latency_ms": 74.5665279999912} +{"id": "g0000-conta_segunda_via-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.04649310043658964, "conta_pagamento_confirmacao": 0.04533591317799178, "conta_debito_automatico_digital": 0.023392215783235963, "conta_contestacao": 0.0037276898529811525, "conta_explicacao": 0.03049527448236835, "atendimento_humano": 0.11181499826347072, "bonus_nao_recebido": 0.002971318817800399, "sem_correspondencia": 0.7357694891855621}, "confidence": 0.6980222733549281, "input_tokens": 420, "latency_ms": 101.6686810000067} +{"id": "g0000-conta_segunda_via-curto_neutro-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.013127302979616723, "conta_segunda_via": 0.9453940468817762, "recarga_realizar": 0.005497030287784781, "conta_vencimento": 0.002970038714380001, "conta_contestacao": 0.0022578933797347002, "conta_pagamento_confirmacao": 0.0037943527323002313, "conta_explicacao": 0.0004956696787618352, "sem_correspondencia": 0.026463665345645645}, "confidence": 0.9375931964363157, "input_tokens": 425, "latency_ms": 102.46763600000008} +{"id": "g0000-conta_segunda_via-curto_neutro-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"vas_contratacao": 0.0007132153656127562, "conta_debito_automatico_digital": 0.0014687163123021034, "plano_troca": 0.0021195885132771755, "conta_vencimento": 0.0009875910152350377, "conta_explicacao": 0.0009525303967376909, "marketplace_pedido": 0.0003819875665884761, "recarga_nao_creditada": 0.0008233355778379015, "conta_segunda_via": 0.9894483972889591, "vas_consulta": 0.000448532477606784, "conta_contestacao": 0.00016666218573985707, "suporte_configuracao": 0.00016646378605801175, "marketplace_compra": 0.00029155685050158794, "portabilidade": 7.444763606587778e-05, "fidelidade_pontos": 5.87665803596672e-05, "conta_pagamento_confirmacao": 0.00011497952363867119, "sem_correspondencia": 0.0017832289234793331}, "confidence": 0.988744957108223, "input_tokens": 655, "latency_ms": 184.0514369999937} +{"id": "g0000-conta_segunda_via-curto_neutro-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9892449721002118, "recarga_nao_creditada": 0.0021072320335985954, "conta_explicacao": 0.0005404096189203408, "conta_vencimento": 0.0005359730311397355, "conta_debito_automatico_digital": 0.0006350007356457224, "conta_pagamento_confirmacao": 0.0009451499888700652, "conta_contestacao": 0.0002649733944833846, "sem_correspondencia": 0.0057262890971303}, "confidence": 0.9877085395430995, "input_tokens": 420, "latency_ms": 100.89742499999943} +{"id": "g0000-conta_segunda_via-curto_neutro-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9287998011275238, "conta_contestacao": 0.014152668807198766, "conta_explicacao": 0.007417681853340142, "sem_correspondencia": 0.04962984821193735}, "confidence": 0.9050664015033648, "input_tokens": 314, "latency_ms": 76.40414099998338} +{"id": "g0001-conta_segunda_via-informal_abreviado-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9891074224899769, "fidelidade_pontos": 0.00109983722768888, "conta_vencimento": 0.0007976697708990627, "conta_debito_automatico_digital": 0.0010639603973315026, "suporte_configuracao": 0.0008429295186419215, "plano_consulta": 0.0005415527372515708, "desconto_retencao": 0.0010535122139129916, "conta_explicacao": 0.000432570468936415, "conta_contestacao": 0.0008534328027420751, "portabilidade": 6.968608232648386e-05, "conta_pagamento_confirmacao": 0.0016179331087156734, "sem_correspondencia": 0.002519493181576623}, "confidence": 0.9881171881708842, "input_tokens": 551, "latency_ms": 141.92371900000467} +{"id": "g0001-conta_segunda_via-informal_abreviado-01-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.009678782977336396, "conta_segunda_via": 0.9519950267961013, "conta_vencimento": 0.006777004575183619, "conta_debito_automatico_digital": 0.0032494723497470163, "conta_pagamento_confirmacao": 0.000848126719913061, "conta_explicacao": 0.003053662451606962, "suporte_configuracao": 7.044342065056306e-05, "sem_correspondencia": 0.024327480709461093}, "confidence": 0.9451371734812585, "input_tokens": 444, "latency_ms": 101.97296800001254} +{"id": "g0001-conta_segunda_via-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.017746707639714643, "bonus_nao_recebido": 0.0028958232195192366, "conta_vencimento": 0.02453167872438975, "conta_debito_automatico_digital": 0.017980747306506464, "conta_explicacao": 0.05244447530906541, "internet_consumo": 0.03395082402753298, "conta_contestacao": 0.02388905116526562, "sem_correspondencia": 0.8265606926080059}, "confidence": 0.8017836486948638, "input_tokens": 434, "latency_ms": 102.65439699998069} +{"id": "g0001-conta_segunda_via-informal_abreviado-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 0.0008887096675484394, "conta_segunda_via": 0.9948765695422227, "conta_vencimento": 0.0014992529083620143, "conta_debito_automatico_digital": 0.0009858386443216062, "conta_contestacao": 0.00025831620431437306, "conta_explicacao": 0.00027373231188019783, "plano_troca": 4.799881094574104e-05, "sem_correspondencia": 0.0011695819104049576}, "confidence": 0.9941446509053974, "input_tokens": 444, "latency_ms": 102.94028399999888} +{"id": "g0001-conta_segunda_via-informal_abreviado-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9851834835688726, "conta_contestacao": 0.0032399951483364406, "conta_debito_automatico_digital": 0.0011147174973238784, "conta_pagamento_confirmacao": 0.0010722551540412364, "bonus_nao_recebido": 0.0006894756665596164, "conta_explicacao": 0.0012207043099421047, "conta_vencimento": 0.0003588357525647209, "sem_correspondencia": 0.007120532902359456}, "confidence": 0.9830668383644258, "input_tokens": 452, "latency_ms": 109.44506500001694} +{"id": "g0001-conta_segunda_via-informal_abreviado-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.0020380106051944577, "conta_debito_automatico_digital": 0.0019427990229298746, "conta_pagamento_confirmacao": 0.0008364389471771924, "conta_contestacao": 0.0006629725350550548, "fidelidade_pontos": 0.0005880847132143535, "conta_vencimento": 0.0019359926785110606, "conta_segunda_via": 0.9711982477187189, "sem_correspondencia": 0.020797453779199213}, "confidence": 0.9670837116785359, "input_tokens": 441, "latency_ms": 102.95645700000478} +{"id": "g0001-conta_segunda_via-informal_abreviado-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_nova_linha": 0.0005193056918566179, "conta_vencimento": 0.00040062222892207455, "conta_pagamento_confirmacao": 0.0005609680977256994, "conta_debito_automatico_digital": 0.0008871348965585414, "conta_segunda_via": 0.9963799817279198, "conta_contestacao": 0.0002503021142487706, "conta_explicacao": 7.68440165604528e-05, "sem_correspondencia": 0.0009248412262080513}, "confidence": 0.9958628362604796, "input_tokens": 437, "latency_ms": 103.29534100000615} +{"id": "g0001-conta_segunda_via-informal_abreviado-07-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9793441135189779, "conta_contestacao": 0.005585739356938575, "conta_explicacao": 0.003127891014447431, "sem_correspondencia": 0.011942256109636156}, "confidence": 0.9724588180253039, "input_tokens": 331, "latency_ms": 77.68651099999602} +{"id": "g0001-conta_segunda_via-informal_abreviado-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"fidelidade_pontos": 0.0020360795925441167, "conta_contestacao": 0.0006427236402277112, "conta_explicacao": 0.002120081120100977, "internet_pacote_adicional": 0.0003728987704207397, "conta_debito_automatico_digital": 0.0038171797711642574, "conta_vencimento": 0.0021793257498346165, "conta_pagamento_confirmacao": 0.002504442171218311, "atendimento_humano": 0.0005701035127442271, "troca_numero": 0.0009413883422593085, "conta_segunda_via": 0.9807766556150316, "seguranca_fraude": 0.0002808727404752153, "sem_correspondencia": 0.0037582489739790763}, "confidence": 0.9790290788527614, "input_tokens": 539, "latency_ms": 139.89947100000677} +{"id": "g0001-conta_segunda_via-informal_abreviado-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.6405815514944084, "conta_explicacao": 0.01029923845046616, "conta_contestacao": 0.3083221646258827, "sem_correspondencia": 0.040797045429242625}, "confidence": 0.5207754019925446, "input_tokens": 328, "latency_ms": 76.21261099998833} +{"id": "g0001-conta_segunda_via-informal_abreviado-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"seguranca_fraude": 0.0017220112075758036, "conta_vencimento": 0.0006006292486804635, "conta_explicacao": 0.0006944938807960969, "conta_debito_automatico_digital": 0.015463569261244743, "troca_numero": 0.0007602265431346681, "conta_pagamento_confirmacao": 0.0003233804840222677, "recarga_realizar": 0.0014575900847598586, "conta_contestacao": 0.0005740064615433344, "marketplace_pedido": 0.00043610821871123797, "internet_problema_conexao": 0.005757328814782171, "conta_segunda_via": 0.9571460628686089, "sem_correspondencia": 0.01506459292614051}, "confidence": 0.9532502504021187, "input_tokens": 544, "latency_ms": 140.36765900002024} +{"id": "g0001-conta_segunda_via-informal_abreviado-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9907420866724164, "conta_contestacao": 0.002523427829998337, "conta_explicacao": 0.0017442863758247076, "sem_correspondencia": 0.004990199121760594}, "confidence": 0.9876561155632216, "input_tokens": 327, "latency_ms": 76.20841900001096} +{"id": "g0002-conta_segunda_via-erros_digitacao-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9058302156780945, "conta_vencimento": 0.02637528430134599, "conta_debito_automatico_digital": 0.012802835804298609, "conta_contestacao": 0.0034065586039179947, "conta_pagamento_confirmacao": 0.0035163405372482946, "conta_explicacao": 0.003059733762681949, "roaming_duvida": 0.0006038044639781402, "sem_correspondencia": 0.04440522684843447}, "confidence": 0.892377389346394, "input_tokens": 431, "latency_ms": 102.21107300000654} +{"id": "g0002-conta_segunda_via-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.043862359439248, "atendimento_humano": 0.015252428405536785, "recarga_nao_creditada": 0.007274670334855633, "portabilidade": 0.003120238822601773, "conta_contestacao": 0.41737019578214307, "plano_consulta": 0.0006250561287427871, "desconto_retencao": 0.00385984703535961, "cancelamento_linha": 0.00024829012692778184, "conta_pagamento_confirmacao": 0.007870679027589703, "conta_vencimento": 0.00034925242546809113, "conta_explicacao": 0.01551570741678328, "sem_correspondencia": 0.4846512750547436}, "confidence": 0.4378013909688112, "input_tokens": 511, "latency_ms": 121.10754900001552} +{"id": "g0002-conta_segunda_via-erros_digitacao-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"roaming_duvida": 0.0002710720195064831, "conta_vencimento": 0.00021907952404626462, "conta_pagamento_confirmacao": 0.0006670059771151302, "conta_segunda_via": 0.9972968798853908, "conta_contestacao": 0.0003016074825741584, "internet_problema_conexao": 8.678842783943448e-05, "vas_contratacao": 3.5477177090312486e-05, "cancelamento_linha": 6.906540740943996e-05, "conta_debito_automatico_digital": 0.0006674170285002288, "fidelidade_resgate": 9.871519086000482e-06, "conta_explicacao": 3.5597558072659196e-05, "sem_correspondencia": 0.000340137993368884}, "confidence": 0.9970511416931539, "input_tokens": 546, "latency_ms": 141.79939300001365} +{"id": "g0002-conta_segunda_via-erros_digitacao-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0019873125296026323, "fidelidade_pontos": 0.0002679303765978426, "internet_consumo": 0.0004965877289831371, "conta_pagamento_confirmacao": 0.00022525536773019102, "conta_contestacao": 0.00047055275653843797, "conta_vencimento": 0.0003732000779275695, "plano_nova_linha": 0.00093952588143052, "conta_explicacao": 0.00042911091625791125, "internet_pacote_adicional": 0.002187183477029007, "reclamacao_atendimento": 0.003039442873706533, "conta_segunda_via": 0.9751034887473248, "sem_correspondencia": 0.014480409266871424}, "confidence": 0.972840169542536, "input_tokens": 539, "latency_ms": 140.36172999999508} +{"id": "g0002-conta_segunda_via-erros_digitacao-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.16529546749710944, "conta_segunda_via": 0.2657149368695951, "conta_explicacao": 0.024481444382623684, "sem_correspondencia": 0.5445081512506719}, "confidence": 0.3926775350008957, "input_tokens": 311, "latency_ms": 77.20371999999998} +{"id": "g0002-conta_segunda_via-erros_digitacao-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.13547106550230126, "conta_segunda_via": 0.16660711065563388, "conta_explicacao": 0.2958776694329795, "sem_correspondencia": 0.4020441544090855}, "confidence": 0.20272553921211398, "input_tokens": 314, "latency_ms": 75.0807739999857} +{"id": "g0002-conta_segunda_via-erros_digitacao-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0013595562353190171, "bonus_nao_recebido": 0.00082977649384181, "atendimento_humano": 0.002665058260352762, "internet_problema_conexao": 0.0025687253382286486, "conta_pagamento_confirmacao": 0.0005780704194842864, "conta_vencimento": 0.0004497652623717136, "roaming_duvida": 0.0025245514828271228, "conta_segunda_via": 0.92545989002891, "conta_explicacao": 0.000888616677580926, "portabilidade": 0.0008558266343088902, "conta_contestacao": 0.0019861055316478127, "sem_correspondencia": 0.05983405763512686}, "confidence": 0.9186835163951749, "input_tokens": 541, "latency_ms": 140.17339000000106} +{"id": "g0002-conta_segunda_via-erros_digitacao-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"suporte_chip_esim": 0.015503101516942258, "parceiros_ofertas": 0.0030435934969951068, "internet_pacote_adicional": 0.0031749985159156514, "marketplace_pedido": 0.0077683201594577304, "conta_contestacao": 0.20714303375996307, "conta_vencimento": 0.006581658415899988, "seguranca_perda_roubo": 0.009606006483502866, "conta_explicacao": 0.0284052012532195, "recarga_saldo": 0.027291359861206618, "negociacao_divida": 0.4346970902826316, "conta_debito_automatico_digital": 0.005645574851784605, "marketplace_compra": 0.0017393251382833898, "negociacao_religacao": 0.0017234721697407837, "roaming_duvida": 0.0021009919242569175, "conta_pagamento_confirmacao": 0.0022165220371527915, "sem_correspondencia": 0.24335975013304711}, "confidence": 0.39701022963480703, "input_tokens": 657, "latency_ms": 174.46963300000107} +{"id": "g0002-conta_segunda_via-erros_digitacao-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.057884014281158414, "conta_contestacao": 0.039393074916936104, "conta_segunda_via": 0.8584416416891801, "sem_correspondencia": 0.0442812691127254}, "confidence": 0.8112555222522401, "input_tokens": 326, "latency_ms": 76.9505009999989} +{"id": "g0002-conta_segunda_via-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0858892242342809, "conta_contestacao": 0.04451365741849174, "conta_explicacao": 0.2119339139096851, "sem_correspondencia": 0.6576632044375423}, "confidence": 0.5435509392500563, "input_tokens": 302, "latency_ms": 74.97941299999411} +{"id": "g0002-conta_segunda_via-erros_digitacao-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.013683355523591234, "conta_segunda_via": 0.8521667958170847, "conta_vencimento": 0.008562906746251034, "conta_pagamento_confirmacao": 0.004499239503142667, "conta_contestacao": 0.0010702852504950197, "conta_explicacao": 0.002222070128549836, "plano_consulta": 0.0001534093432498239, "sem_correspondencia": 0.11764193768763574}, "confidence": 0.8310477666480968, "input_tokens": 427, "latency_ms": 102.83472599999754} +{"id": "g0002-conta_segunda_via-erros_digitacao-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"internet_pacote_adicional": 0.008848804732694468, "conta_vencimento": 0.013837708088080677, "conta_explicacao": 0.017836592177974137, "conta_segunda_via": 0.6685237847085453, "conta_contestacao": 0.011932371466272806, "conta_debito_automatico_digital": 0.06563995550320302, "conta_pagamento_confirmacao": 0.0018477102876593952, "sem_correspondencia": 0.21153307303557023}, "confidence": 0.621170039666909, "input_tokens": 435, "latency_ms": 103.24313099999927} +{"id": "g0008-conta_contestacao-informal_abreviado-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9411282929870286, "plano_consulta": 0.0066396180352244075, "conta_explicacao": 0.02510875237004888, "sem_correspondencia": 0.027123336607698178}, "confidence": 0.9215043906493712, "input_tokens": 316, "latency_ms": 75.94932099999596} +{"id": "g0008-conta_contestacao-informal_abreviado-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0020512050985278148, "conta_vencimento": 0.0007717277010255666, "conta_segunda_via": 0.0005575070116667245, "roaming_cobranca": 0.0006778621731418395, "conta_explicacao": 0.0008467558148939917, "conta_debito_automatico_digital": 0.001081535027401823, "conta_contestacao": 0.9887927814252654, "sem_correspondencia": 0.005220625748076878}, "confidence": 0.9871917502003033, "input_tokens": 438, "latency_ms": 102.711969000012} +{"id": "g0008-conta_contestacao-informal_abreviado-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.03297392005967534, "roaming_cobranca": 0.003161261990022841, "conta_contestacao": 0.9209783976462739, "vas_cancelamento": 0.0019705076894867466, "conta_explicacao": 0.03236355802328854, "conta_vencimento": 0.0004282979185080913, "conta_debito_automatico_digital": 0.00023038490916978303, "sem_correspondencia": 0.007893671763574958}, "confidence": 0.9096895973100267, "input_tokens": 442, "latency_ms": 103.24779999999123} +{"id": "g0008-conta_contestacao-informal_abreviado-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9903088331449226, "vas_cancelamento": 0.002021398921948728, "fidelidade_pontos": 0.0010017506656658994, "reclamacao_atendimento": 0.0007881261646499356, "conta_vencimento": 0.0011901484937609252, "internet_problema_conexao": 0.0003028620254802742, "marketplace_compra": 0.0002777503845582412, "conta_segunda_via": 0.0002597950709740908, "roaming_cobranca": 0.0011561019516913749, "vas_consulta": 2.4687579404742242e-05, "portabilidade": 3.5995899106787317e-05, "parceiros_ofertas": 3.972575364488814e-05, "conta_pagamento_confirmacao": 3.340946124962687e-05, "conta_debito_automatico_digital": 0.00013971868185080912, "conta_explicacao": 0.0002112892594684062, "sem_correspondencia": 0.002208406541622682}, "confidence": 0.9896627553545839, "input_tokens": 667, "latency_ms": 177.3766729999977} +{"id": "g0008-conta_contestacao-informal_abreviado-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"seguranca_perda_roubo": 0.0009174000639783319, "vas_cancelamento": 0.0005822375161793423, "conta_segunda_via": 0.0005332237410104634, "atendimento_humano": 0.0007311486921603119, "conta_vencimento": 0.0008410535554375362, "conta_pagamento_confirmacao": 0.00046226569725127246, "conta_debito_automatico_digital": 0.00016793052855907734, "conta_explicacao": 0.0006191685853197487, "conta_contestacao": 0.9912170725978511, "roaming_cobranca": 0.00042576652826038607, "marketplace_pedido": 0.00010547288437140895, "sem_correspondencia": 0.0033972596096208986}, "confidence": 0.9904186246522012, "input_tokens": 545, "latency_ms": 141.70127200000593} +{"id": "g0008-conta_contestacao-informal_abreviado-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.04715071211308642, "roaming_cobranca": 0.005920441674269256, "conta_contestacao": 0.937637400415062, "sem_correspondencia": 0.009291445797582308}, "confidence": 0.9168498672200828, "input_tokens": 325, "latency_ms": 75.84669400000621} +{"id": "g0008-conta_contestacao-informal_abreviado-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0013387241217098823, "roaming_cobranca": 0.0021561677180593816, "conta_segunda_via": 0.0032967616613308907, "vas_cancelamento": 0.0008568557086152336, "conta_contestacao": 0.980588982557254, "conta_debito_automatico_digital": 0.0012430954468749418, "conta_explicacao": 0.00022734814965293316, "sem_correspondencia": 0.010292064636502615}, "confidence": 0.9778159800654335, "input_tokens": 435, "latency_ms": 101.59658499998159} +{"id": "g0008-conta_contestacao-informal_abreviado-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.004528125282860825, "recarga_saldo": 0.0007651971439292756, "conta_contestacao": 0.9133398235949145, "atendimento_humano": 0.003363484968635636, "internet_pacote_adicional": 0.0011653134242142929, "roaming_cobranca": 0.0019151761076999017, "seguranca_fraude": 0.0015236095748340037, "marketplace_pedido": 0.00012548184339050678, "cadastro_atualizacao": 0.0007586274842136863, "conta_vencimento": 0.00022886237760885332, "conta_explicacao": 0.06649289749976138, "conta_pagamento_confirmacao": 0.0001669930961296207, "conta_segunda_via": 0.00021212788049286202, "vas_cancelamento": 0.0003627517963197339, "desconto_retencao": 0.0016864820632098013, "sem_correspondencia": 0.0033650458617851455}, "confidence": 0.9075624785012422, "input_tokens": 664, "latency_ms": 175.80021000000556} +{"id": "g0008-conta_contestacao-informal_abreviado-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.03409908308650307, "conta_contestacao": 0.9502205609932735, "vas_cancelamento": 0.0016437363784880313, "sem_correspondencia": 0.014036619541735329}, "confidence": 0.9336274146576983, "input_tokens": 320, "latency_ms": 75.72452200000157} +{"id": "g0008-conta_contestacao-informal_abreviado-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9770314399988747, "vas_cancelamento": 0.003653361527709097, "roaming_cobranca": 0.012897956834151158, "sem_correspondencia": 0.006417241639264988}, "confidence": 0.9693752533318332, "input_tokens": 323, "latency_ms": 76.77588499998933} +{"id": "g0008-conta_contestacao-informal_abreviado-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0005291099658681, "conta_segunda_via": 0.0002582552203933716, "conta_debito_automatico_digital": 0.0003902286692491227, "conta_explicacao": 0.0002872775862787275, "vas_cancelamento": 0.00024409548172914117, "conta_contestacao": 0.9972771513536518, "roaming_cobranca": 0.0001607111793844897, "sem_correspondencia": 0.0008531705434452465}, "confidence": 0.9968881729756021, "input_tokens": 436, "latency_ms": 102.37114100002032} +{"id": "g0008-conta_contestacao-informal_abreviado-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"seguranca_fraude": 0.005062059927411533, "conta_contestacao": 0.9869617216494729, "internet_problema_conexao": 0.002185458836306722, "conta_debito_automatico_digital": 0.0014732782995391443, "conta_pagamento_confirmacao": 0.0001815230783168822, "conta_segunda_via": 0.00018661914301133372, "recarga_saldo": 0.0001576032328337702, "roaming_cobranca": 0.0002607991129776917, "roaming_pacote": 6.85209566393567e-05, "desconto_retencao": 6.051856987295138e-05, "cadastro_atualizacao": 7.40084557411194e-05, "conta_explicacao": 0.002606918218274588, "cancelamento_linha": 1.8886459809166188e-05, "vas_cancelamento": 3.514477858626804e-05, "conta_vencimento": 4.341912162457062e-05, "sem_correspondencia": 0.000623520159582042}, "confidence": 0.9860925030927711, "input_tokens": 660, "latency_ms": 174.61395300000504} +{"id": "g0010-conta_contestacao-regionalismo-00-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"bonus_nao_recebido": 0.0003577080769618643, "recarga_realizar": 0.00016904411750162692, "beneficios_consulta": 0.000416456306484192, "conta_explicacao": 0.0003694816749733337, "conta_debito_automatico_digital": 0.0009139876756786776, "conta_contestacao": 0.9963673418492476, "roaming_pacote": 0.000195611780453194, "roaming_cobranca": 0.00018977976487282802, "troca_numero": 0.00010204289528871332, "fidelidade_pontos": 4.112530639464564e-05, "conta_vencimento": 7.504729002551791e-05, "vas_cancelamento": 6.431009834199283e-05, "vas_contratacao": 5.678605478703219e-05, "conta_segunda_via": 4.5347163160474035e-05, "conta_pagamento_confirmacao": 5.0060591919172584e-05, "sem_correspondencia": 0.0005858693539092187}, "confidence": 0.9961251646391972, "input_tokens": 663, "latency_ms": 173.32533600000488} +{"id": "g0010-conta_contestacao-regionalismo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.003198466131080158, "conta_contestacao": 0.988530410087333, "roaming_cobranca": 0.004176163851641572, "sem_correspondencia": 0.004094959929945275}, "confidence": 0.9847072134497772, "input_tokens": 339, "latency_ms": 80.86598100001652} +{"id": "g0010-conta_contestacao-regionalismo-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.003122100870549717, "roaming_cobranca": 0.2021499497476678, "conta_vencimento": 0.0003646332395946084, "conta_debito_automatico_digital": 0.0005112564595492507, "vas_cancelamento": 0.0003276709586578935, "internet_pacote_adicional": 0.0002389162189452816, "conta_segunda_via": 0.0003267351359136159, "seguranca_perda_roubo": 9.229726413402336e-05, "conta_pagamento_confirmacao": 0.00021999123152050326, "conta_explicacao": 0.0007910464052591317, "recarga_saldo": 0.00043684523369562627, "suporte_configuracao": 0.000482801493956699, "beneficios_consulta": 0.00010148207748116934, "suporte_sem_sinal": 0.0011481920302172021, "conta_contestacao": 0.7822254581925441, "sem_correspondencia": 0.007460623440313402}, "confidence": 0.7677071554053804, "input_tokens": 666, "latency_ms": 176.6454929999952} +{"id": "g0010-conta_contestacao-regionalismo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0013765746258419408, "vas_cancelamento": 0.00027581015754116347, "conta_vencimento": 0.000957134589178197, "conta_debito_automatico_digital": 0.000881808363049491, "roaming_cobranca": 0.00041882678378382595, "conta_explicacao": 0.0017180349175411366, "conta_contestacao": 0.9847388540932691, "sem_correspondencia": 0.009632956469795149}, "confidence": 0.9825586903923076, "input_tokens": 447, "latency_ms": 103.92893400000958} +{"id": "g0010-conta_contestacao-regionalismo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.00039676482416303813, "conta_contestacao": 0.99826196587699, "seguranca_perda_roubo": 0.00027479977331940634, "conta_explicacao": 0.00046451759577302945, "marketplace_compra": 0.00012740010904211774, "roaming_cobranca": 0.00012621653812955937, "troca_numero": 5.705194241237188e-05, "conta_segunda_via": 0.00011470565167131705, "conta_pagamento_confirmacao": 4.516956393007673e-05, "seguranca_fraude": 4.809464989626248e-06, "bonus_nao_recebido": 1.4168141005524731e-05, "recarga_nao_creditada": 2.491148183005828e-05, "conta_vencimento": 1.2954546248385829e-05, "conta_debito_automatico_digital": 1.0505438438742252e-05, "plano_consulta": 1.830558455025154e-05, "sem_correspondencia": 4.57534675064939e-05}, "confidence": 0.9981460969354568, "input_tokens": 680, "latency_ms": 176.30158500000448} +{"id": "g0010-conta_contestacao-regionalismo-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.000810985665439941, "conta_contestacao": 0.9955604358922742, "conta_explicacao": 0.0015498508385436065, "conta_vencimento": 0.0009729507932185534, "conta_segunda_via": 0.00040025744527108584, "roaming_cobranca": 0.0002759752934664392, "conta_debito_automatico_digital": 5.9160222250231276e-05, "sem_correspondencia": 0.00037038384953582445}, "confidence": 0.9949262124483136, "input_tokens": 448, "latency_ms": 103.35968999999068} +{"id": "g0010-conta_contestacao-regionalismo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.006027914895388939, "vas_cancelamento": 0.013521159311795438, "conta_segunda_via": 0.0030829503850428315, "conta_pagamento_confirmacao": 0.0016765971106858012, "roaming_cobranca": 0.0017741424679070703, "cadastro_atualizacao": 0.0006035962455806643, "conta_vencimento": 0.0012872704387538079, "conta_contestacao": 0.9250247311138887, "marketplace_compra": 0.0016364441982145864, "conta_explicacao": 0.0373653086598545, "atendimento_humano": 0.0019584832091859533, "sem_correspondencia": 0.006041401963701599}, "confidence": 0.9182087975787877, "input_tokens": 564, "latency_ms": 146.1543469999924} +{"id": "g0010-conta_contestacao-regionalismo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.0029517810354545756, "conta_contestacao": 0.9886525307508542, "vas_cancelamento": 0.0016078381824683758, "sem_correspondencia": 0.006787850031222887}, "confidence": 0.9848700410011388, "input_tokens": 333, "latency_ms": 76.79107999999246} +{"id": "g0010-conta_contestacao-regionalismo-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.0005197146165483789, "conta_explicacao": 0.0005631241219211487, "roaming_cobranca": 0.0020699639937704953, "conta_segunda_via": 0.0009689640774831901, "conta_contestacao": 0.993550559730181, "conta_vencimento": 0.0007953616594883323, "vas_cancelamento": 6.261757696659807e-05, "sem_correspondencia": 0.0014696942236408067}, "confidence": 0.9926292111202067, "input_tokens": 448, "latency_ms": 103.0777629999875} +{"id": "g0010-conta_contestacao-regionalismo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.013072229916484514, "vas_cancelamento": 0.0004776468012405473, "conta_vencimento": 0.0023230976123750197, "conta_explicacao": 0.0006490391908108633, "conta_segunda_via": 0.0012807304350637512, "conta_contestacao": 0.9750716008681409, "conta_debito_automatico_digital": 0.000418795906021242, "sem_correspondencia": 0.006706859269863104}, "confidence": 0.971510400992161, "input_tokens": 443, "latency_ms": 103.6342550000029} +{"id": "g0010-conta_contestacao-regionalismo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.13433510445594327, "internet_problema_conexao": 0.0032496340033129644, "conta_segunda_via": 0.004132153440069218, "conta_vencimento": 0.00568113155743264, "conta_contestacao": 0.8390733064275785, "conta_pagamento_confirmacao": 0.00034753123274979236, "plano_consulta": 0.0001519295822096571, "fidelidade_resgate": 4.906065986517967e-05, "vas_cancelamento": 0.0001449926834763436, "roaming_cobranca": 7.548293198120542e-05, "conta_debito_automatico_digital": 0.00012680676399041624, "sem_correspondencia": 0.01263286626139073}, "confidence": 0.8244436070119042, "input_tokens": 564, "latency_ms": 145.27447700001517} +{"id": "g0010-conta_contestacao-regionalismo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_pagamento_confirmacao": 0.0005250474178510399, "roaming_cobranca": 0.0006730853220341474, "internet_consumo": 0.0011540241999835298, "conta_segunda_via": 0.0006543880741056948, "conta_contestacao": 0.9947208536065585, "conta_vencimento": 0.0005576977013969748, "bonus_nao_recebido": 7.516600714504879e-05, "suporte_sem_sinal": 0.00021557378098088464, "conta_explicacao": 0.0005347656903543211, "vas_cancelamento": 4.3110520011935326e-05, "conta_debito_automatico_digital": 0.00028450421290728527, "sem_correspondencia": 0.000561783466670682}, "confidence": 0.9942409312071547, "input_tokens": 564, "latency_ms": 149.8734109999873} +{"id": "g0013-conta_contestacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 116, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.8888447030834933, "roaming_cobranca": 0.011655028381720028, "conta_explicacao": 0.06070863191491818, "sem_correspondencia": 0.03879163661986854}, "confidence": 0.851792937444658, "input_tokens": 338, "latency_ms": 80.53682600001366} +{"id": "g0013-conta_contestacao-indireto_multiplo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.007737413952263221, "roaming_cobranca": 0.0031111321018158318, "conta_contestacao": 0.9788250342314424, "sem_correspondencia": 0.01032641971447852}, "confidence": 0.9717667123085899, "input_tokens": 355, "latency_ms": 83.9389429999926} +{"id": "g0013-conta_contestacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"roaming_duvida": 0.008416542013822493, "roaming_cobranca": 0.0012692435136550473, "conta_pagamento_confirmacao": 0.0013161813116710855, "negociacao_religacao": 0.0006670778825616959, "conta_segunda_via": 0.00170015249656406, "desconto_retencao": 0.6605799417974596, "fidelidade_resgate": 0.005045161988269439, "conta_vencimento": 0.001074787185517725, "vas_cancelamento": 0.004391459209675437, "conta_debito_automatico_digital": 0.0032478830417121806, "suporte_configuracao": 0.0008602549996870908, "conta_explicacao": 0.2928528650493228, "fidelidade_pontos": 0.0014739821557445817, "cancelamento_linha": 0.00044441056634219364, "cadastro_atualizacao": 0.0007925524144859995, "sem_correspondencia": 0.01586750437350873}, "confidence": 0.6379519379172899, "input_tokens": 684, "latency_ms": 182.10518999998726} +{"id": "g0013-conta_contestacao-indireto_multiplo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9884067080914033, "roaming_cobranca": 0.004552634156879527, "vas_cancelamento": 0.0033837063703357493, "sem_correspondencia": 0.0036569513813813764}, "confidence": 0.9845422774552047, "input_tokens": 352, "latency_ms": 82.19081299998265} +{"id": "g0013-conta_contestacao-indireto_multiplo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.03632838885914793, "vas_contratacao": 0.0007492267624347676, "internet_consumo": 0.0006931911496675845, "roaming_cobranca": 0.0012581300396384072, "internet_problema_conexao": 0.000488416515247562, "plano_nova_linha": 0.000541060547007864, "conta_debito_automatico_digital": 0.0003835545049281554, "conta_pagamento_confirmacao": 0.00021187265559863616, "parceiros_ofertas": 0.0008253064380117385, "conta_segunda_via": 0.03265619244762503, "suporte_chip_esim": 0.00029615513093928447, "negociacao_divida": 0.0006649936990226773, "vas_cancelamento": 0.00012382890737317343, "conta_vencimento": 0.007567268640485392, "conta_contestacao": 0.8546109019127044, "sem_correspondencia": 0.0626015117901675}, "confidence": 0.8449182953735512, "input_tokens": 674, "latency_ms": 180.02139899999747} +{"id": "g0013-conta_contestacao-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.005915557048050549, "roaming_cobranca": 0.17430669362370188, "vas_cancelamento": 0.005432578966407059, "conta_vencimento": 0.005722053286885827, "conta_debito_automatico_digital": 0.016819822275515307, "conta_explicacao": 0.760822022187148, "conta_pagamento_confirmacao": 0.006833334009201478, "sem_correspondencia": 0.024147938603089836}, "confidence": 0.7266537396424548, "input_tokens": 473, "latency_ms": 110.64501699999596} +{"id": "g0013-conta_contestacao-indireto_multiplo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.003280466299211536, "conta_segunda_via": 0.01079085463447874, "conta_contestacao": 0.9597760740515603, "conta_explicacao": 0.010981256293809957, "roaming_cobranca": 0.0016624443458039943, "vas_cancelamento": 0.0003467136969788351, "conta_debito_automatico_digital": 0.00022590328119319984, "sem_correspondencia": 0.012936287396963482}, "confidence": 0.9540297989160688, "input_tokens": 450, "latency_ms": 110.20704599999931} +{"id": "g0013-conta_contestacao-indireto_multiplo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.0012079726344612438, "vas_cancelamento": 0.003804875484220982, "roaming_cobranca": 0.0029183872532912913, "conta_contestacao": 0.988717144947854, "conta_pagamento_confirmacao": 0.0006228609343399017, "cancelamento_linha": 0.0001066855368060545, "conta_explicacao": 0.0002927082251403201, "fidelidade_resgate": 6.057895788311228e-05, "conta_vencimento": 8.178397405893139e-05, "conta_segunda_via": 3.784872666184385e-05, "fidelidade_pontos": 2.9667432580392116e-05, "sem_correspondencia": 0.0021194858927020945}, "confidence": 0.987691430852204, "input_tokens": 572, "latency_ms": 146.9703079999931} +{"id": "g0013-conta_contestacao-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"suporte_configuracao": 0.004601536306669865, "suporte_chip_esim": 0.0028222579320431995, "internet_problema_conexao": 0.0007973650602325596, "conta_pagamento_confirmacao": 0.00165956293993003, "cadastro_atualizacao": 0.0018712142331036164, "internet_pacote_adicional": 0.002848087454563433, "conta_segunda_via": 0.23032957372023208, "conta_vencimento": 0.001063838508120684, "recarga_saldo": 0.003972151544492853, "conta_explicacao": 0.5951072521338001, "vas_cancelamento": 0.00038064163710133407, "roaming_cobranca": 0.007555383388921559, "conta_debito_automatico_digital": 0.0015682567859644796, "plano_troca": 0.04343931213352828, "portabilidade": 0.00036056955479976834, "sem_correspondencia": 0.1016229966664962}, "confidence": 0.5681144022760535, "input_tokens": 690, "latency_ms": 178.90823500002284} +{"id": "g0013-conta_contestacao-indireto_multiplo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9836699092016615, "roaming_cobranca": 0.004972434544165775, "vas_cancelamento": 0.0044987325402430015, "sem_correspondencia": 0.00685892371392976}, "confidence": 0.9782265456022152, "input_tokens": 346, "latency_ms": 81.65585599999758} +{"id": "g0013-conta_contestacao-indireto_multiplo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.0026464897168635287, "roaming_cobranca": 0.0013807522345939626, "conta_contestacao": 0.9906374642465102, "vas_cancelamento": 0.0020572696829069554, "conta_debito_automatico_digital": 0.0012994187698456452, "conta_vencimento": 0.0002758382730958303, "conta_segunda_via": 0.00026429963532487735, "sem_correspondencia": 0.0014384674408588515}, "confidence": 0.9892999591388694, "input_tokens": 463, "latency_ms": 112.03049899998518} +{"id": "g0013-conta_contestacao-indireto_multiplo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 174, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.021978330116539144, "roaming_cobranca": 0.005549000817602253, "conta_contestacao": 0.9611217364606667, "sem_correspondencia": 0.011350932605191998}, "confidence": 0.9481623152808889, "input_tokens": 352, "latency_ms": 83.18843000000697} +{"id": "g0014-conta_explicacao-curto_neutro-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.194369656455334, "conta_vencimento": 0.00792524386953156, "conta_explicacao": 0.7774678776670294, "conta_pagamento_confirmacao": 0.004690657425304385, "conta_segunda_via": 0.007419001828435637, "conta_debito_automatico_digital": 0.0006978143015717236, "plano_consulta": 0.00021593017083927776, "sem_correspondencia": 0.007213818281954022}, "confidence": 0.7456775744766049, "input_tokens": 423, "latency_ms": 102.14856799998984} +{"id": "g0014-conta_explicacao-curto_neutro-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9843278634744361, "conta_pagamento_confirmacao": 0.0014806863495080557, "conta_contestacao": 0.0014426240978236472, "conta_vencimento": 0.0005218922032019548, "recarga_saldo": 0.0016947391700422871, "seguranca_fraude": 0.00026127417704979646, "conta_segunda_via": 0.0013887055938584332, "recarga_realizar": 0.00016839312522098047, "conta_debito_automatico_digital": 0.00014522736658116193, "plano_consulta": 0.003995762562070053, "plano_troca": 0.00012353340672395695, "sem_correspondencia": 0.004449298473483505}, "confidence": 0.9829031237902939, "input_tokens": 538, "latency_ms": 141.2674119999906} +{"id": "g0014-conta_explicacao-curto_neutro-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"seguranca_fraude": 0.0005375342704649395, "plano_consulta": 0.0008718962008040997, "roaming_pacote": 0.0008102793618039881, "conta_pagamento_confirmacao": 0.0013478402032755924, "conta_explicacao": 0.9854857990270174, "beneficios_consulta": 0.0003023777433337552, "conta_segunda_via": 0.000500028164735183, "roaming_duvida": 0.00020184081630438873, "reclamacao_atendimento": 0.0004775790754191123, "conta_vencimento": 0.00013495933002882781, "conta_contestacao": 0.008633489523056101, "conta_debito_automatico_digital": 0.0002889764181117612, "marketplace_pedido": 7.279676614181797e-05, "plano_nova_linha": 8.192319727991403e-05, "suporte_configuracao": 0.00021527745946312674, "sem_correspondencia": 3.740244276013476e-05}, "confidence": 0.9845181856288185, "input_tokens": 661, "latency_ms": 177.0021119999967} +{"id": "g0014-conta_explicacao-curto_neutro-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"troca_numero": 0.003278006010185411, "plano_consulta": 0.0006767348131915682, "conta_explicacao": 0.8261960463277306, "bonus_nao_recebido": 0.0016409681829882533, "conta_debito_automatico_digital": 0.0009438100273756506, "atendimento_humano": 0.0004672390035719882, "plano_troca": 0.0006256634427936846, "conta_pagamento_confirmacao": 0.00024938455463015247, "desconto_retencao": 0.0005922716244595628, "conta_contestacao": 0.16069095572385023, "conta_vencimento": 0.0004533388927701761, "marketplace_compra": 0.00010995384720996146, "conta_segunda_via": 0.00021985789190297783, "fidelidade_pontos": 0.00015342364054282643, "seguranca_fraude": 0.0001729105957420886, "sem_correspondencia": 0.00352943542105493}, "confidence": 0.8146091160829129, "input_tokens": 649, "latency_ms": 174.31644800001322} +{"id": "g0014-conta_explicacao-curto_neutro-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.012411768652439002, "conta_contestacao": 0.007907546121572212, "conta_explicacao": 0.9375102434584259, "sem_correspondencia": 0.04217044176756298}, "confidence": 0.9166803246112346, "input_tokens": 302, "latency_ms": 75.58066000001418} +{"id": "g0014-conta_explicacao-curto_neutro-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9839382563768417, "plano_consulta": 0.0016549630237765213, "conta_contestacao": 0.003988173732573532, "sem_correspondencia": 0.010418606866808223}, "confidence": 0.978584341835789, "input_tokens": 304, "latency_ms": 74.91663800001902} +{"id": "g0014-conta_explicacao-curto_neutro-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.7083128825271007, "plano_consulta": 0.0021092062769548147, "conta_contestacao": 0.2657948076545665, "sem_correspondencia": 0.023783103541377998}, "confidence": 0.6110838433694675, "input_tokens": 311, "latency_ms": 75.48058600002605} +{"id": "g0014-conta_explicacao-curto_neutro-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.8254007558528073, "plano_consulta": 0.00392326326482367, "conta_explicacao": 0.12040098514630528, "sem_correspondencia": 0.05027499573606391}, "confidence": 0.7672010078037429, "input_tokens": 302, "latency_ms": 76.22451800000363} +{"id": "g0014-conta_explicacao-curto_neutro-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.008144349484616956, "plano_consulta": 0.055802524783243435, "conta_explicacao": 0.8993837723751527, "sem_correspondencia": 0.03666935335698693}, "confidence": 0.8658450298335368, "input_tokens": 304, "latency_ms": 75.18768599999248} +{"id": "g0014-conta_explicacao-curto_neutro-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.01365918787992522, "marketplace_pedido": 0.002293283783775134, "recarga_realizar": 0.0032460436646274903, "conta_contestacao": 0.9590075710602032, "conta_segunda_via": 0.0019692174666023007, "conta_debito_automatico_digital": 0.0001823318149377456, "conta_vencimento": 0.0003213160348379673, "bonus_nao_recebido": 2.5664240099524084e-05, "plano_consulta": 0.0003649376025778477, "negociacao_religacao": 2.3275877913338346e-05, "conta_pagamento_confirmacao": 0.0001636483086341584, "seguranca_perda_roubo": 4.5216622914188095e-05, "cadastro_atualizacao": 4.901108259068893e-05, "roaming_duvida": 0.00015839193026041882, "internet_problema_conexao": 5.877853388355701e-05, "sem_correspondencia": 0.018432124096217244}, "confidence": 0.9562747424642167, "input_tokens": 654, "latency_ms": 174.21859500001347} +{"id": "g0014-conta_explicacao-curto_neutro-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.0008473193871771071, "conta_explicacao": 0.9950651294346479, "seguranca_perda_roubo": 0.0014165983475847286, "conta_segunda_via": 0.0010827658802055004, "atendimento_humano": 0.00016175615165120685, "conta_debito_automatico_digital": 0.00013602644330247763, "conta_pagamento_confirmacao": 6.004742170023261e-05, "internet_consumo": 0.00011456606990404368, "conta_vencimento": 5.975117504936781e-05, "marketplace_compra": 1.1284556254606154e-05, "conta_contestacao": 0.0008238529007364034, "sem_correspondencia": 0.00022090223178648433}, "confidence": 0.9946165048377977, "input_tokens": 531, "latency_ms": 140.58619500002578} +{"id": "g0014-conta_explicacao-curto_neutro-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.037312293680483916, "conta_explicacao": 0.8998804437460133, "plano_consulta": 0.006852977153937066, "sem_correspondencia": 0.05595428541956566}, "confidence": 0.8665072583280177, "input_tokens": 302, "latency_ms": 74.35263400000736} +{"id": "g0018-conta_explicacao-emocional-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_pagamento_confirmacao": 0.002071665891338641, "plano_consulta": 0.0004118257246732375, "conta_debito_automatico_digital": 0.004169129386487051, "conta_explicacao": 0.6247593428267677, "conta_contestacao": 0.3595780444356754, "conta_vencimento": 0.0003023712476752974, "conta_segunda_via": 0.000706750335277692, "sem_correspondencia": 0.008000870152104997}, "confidence": 0.5711535346591631, "input_tokens": 437, "latency_ms": 102.97418499999367} +{"id": "g0018-conta_explicacao-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"negociacao_religacao": 0.0021025603429115046, "conta_vencimento": 0.0004089689396095794, "troca_numero": 0.0005292072781745037, "fidelidade_resgate": 0.0005650594740707502, "parceiros_ofertas": 0.00033479432151101493, "conta_pagamento_confirmacao": 0.0003807330138228117, "plano_consulta": 0.0017625133786912767, "marketplace_pedido": 0.00034936825788915287, "vas_consulta": 0.0018698757632590241, "portabilidade": 0.000339159700559323, "vas_cancelamento": 0.0009687996805151005, "conta_segunda_via": 0.001919468729829162, "conta_debito_automatico_digital": 0.00035029707331972097, "suporte_configuracao": 0.0035964976217654834, "conta_contestacao": 0.9592005698662195, "sem_correspondencia": 0.02532212655785215}, "confidence": 0.9564806078573007, "input_tokens": 648, "latency_ms": 173.666843999996} +{"id": "g0018-conta_explicacao-emocional-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.008251237202910154, "conta_contestacao": 0.011664513766375909, "conta_explicacao": 0.9213859511203992, "sem_correspondencia": 0.058698297910314744}, "confidence": 0.8951812681605323, "input_tokens": 318, "latency_ms": 75.70514599999001} +{"id": "g0018-conta_explicacao-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"fidelidade_pontos": 0.0012894948887992312, "suporte_sem_sinal": 0.00022169758397591252, "conta_pagamento_confirmacao": 0.0006229663773015084, "internet_pacote_adicional": 0.0005727796116091949, "marketplace_compra": 0.00018854710979349443, "negociacao_divida": 0.00928771083700539, "fidelidade_resgate": 0.0003533135067126714, "conta_debito_automatico_digital": 0.0002928189273838393, "cancelamento_linha": 0.0007088885011589301, "plano_consulta": 0.000434242491177615, "troca_numero": 0.003155148332653469, "conta_contestacao": 0.9726029310089533, "desconto_retencao": 0.0013642959171247216, "conta_segunda_via": 0.006959432022359967, "conta_vencimento": 0.00019525487975184875, "sem_correspondencia": 0.0017504780042388837}, "confidence": 0.9707764597428835, "input_tokens": 645, "latency_ms": 172.89117900000406} +{"id": "g0018-conta_explicacao-emocional-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"beneficios_consulta": 0.0012328748954342102, "conta_pagamento_confirmacao": 0.0003960734954883635, "conta_explicacao": 0.23409308434657747, "troca_numero": 0.008526898929978334, "conta_contestacao": 0.7329422379689144, "plano_consulta": 0.0003027798581084841, "conta_vencimento": 0.00028921504320870886, "seguranca_fraude": 0.021289576832782812, "conta_segunda_via": 0.0005262167477551119, "vas_consulta": 6.261028069559405e-05, "negociacao_divida": 0.00011599993271802852, "reclamacao_atendimento": 3.63818642478251e-05, "conta_debito_automatico_digital": 3.9872279139899916e-05, "vas_contratacao": 3.087517930628249e-05, "seguranca_perda_roubo": 5.531495934906911e-05, "sem_correspondencia": 5.9987386295444905e-05}, "confidence": 0.715138387166842, "input_tokens": 671, "latency_ms": 177.5701680000168} +{"id": "g0018-conta_explicacao-emocional-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_pagamento_confirmacao": 0.0025947797141562755, "vas_contratacao": 0.0002966635436244963, "conta_explicacao": 0.9484252509374435, "roaming_cobranca": 0.003282261781790305, "conta_vencimento": 0.0007790072273300585, "marketplace_pedido": 0.0001175391677424679, "conta_debito_automatico_digital": 0.000344786168022453, "conta_segunda_via": 0.0008517059381193643, "plano_consulta": 0.0019741247974370555, "conta_contestacao": 0.0372231590662199, "troca_numero": 0.0005372705105008999, "sem_correspondencia": 0.003573451147613266}, "confidence": 0.9437366373863019, "input_tokens": 535, "latency_ms": 142.26416900001482} +{"id": "g0018-conta_explicacao-emocional-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.04466473398221586, "conta_pagamento_confirmacao": 0.002929738536200639, "internet_consumo": 0.0022576146712370336, "plano_consulta": 0.003375127851731452, "conta_segunda_via": 0.0030837870235676276, "cadastro_atualizacao": 0.0023159977066570477, "conta_contestacao": 0.9395646070875672, "recarga_realizar": 0.0004573357348700342, "troca_numero": 0.0005759811137068634, "conta_vencimento": 8.098711207475345e-05, "plano_troca": 0.00010840415486922393, "seguranca_perda_roubo": 0.00010504175855118707, "conta_debito_automatico_digital": 0.00013083172023075308, "parceiros_ofertas": 0.00010257314923819246, "suporte_sem_sinal": 5.724337093856039e-05, "sem_correspondencia": 0.00018999502634358732}, "confidence": 0.9355355808934049, "input_tokens": 639, "latency_ms": 168.94014100000732} +{"id": "g0018-conta_explicacao-emocional-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0015334108855456535, "vas_contratacao": 0.0002727196059961151, "conta_explicacao": 0.986781359385094, "conta_vencimento": 0.002145625541070001, "plano_consulta": 0.002318112190928005, "conta_debito_automatico_digital": 0.0001911853575038823, "reclamacao_atendimento": 9.976310555561526e-05, "plano_nova_linha": 6.662675247285727e-05, "negociacao_religacao": 0.0002995970256132591, "conta_pagamento_confirmacao": 6.933228316714688e-05, "conta_contestacao": 0.004398869719756347, "sem_correspondencia": 0.0018233981472972032}, "confidence": 0.9855796647837386, "input_tokens": 550, "latency_ms": 161.12637500000915} +{"id": "g0018-conta_explicacao-emocional-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.11569759690258268, "conta_contestacao": 0.007904440875880285, "conta_explicacao": 0.8434801711709089, "sem_correspondencia": 0.032917791050628226}, "confidence": 0.7913068948945451, "input_tokens": 312, "latency_ms": 75.06354800000281} +{"id": "g0018-conta_explicacao-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.0017618038710403205, "plano_consulta": 0.2453473512440061, "conta_vencimento": 0.0006457764007622266, "vas_cancelamento": 0.00027109918649664464, "conta_pagamento_confirmacao": 0.00017998697692866173, "internet_pacote_adicional": 0.00018339570351665982, "negociacao_religacao": 0.0002841336234926615, "conta_segunda_via": 0.00013620079947552057, "recarga_realizar": 0.00041238384948731035, "conta_debito_automatico_digital": 0.000427531629945491, "conta_contestacao": 0.7394314655926778, "sem_correspondencia": 0.010918871122170552}, "confidence": 0.715743417010194, "input_tokens": 533, "latency_ms": 142.2949580000079} +{"id": "g0018-conta_explicacao-emocional-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0040972227588294665, "marketplace_compra": 0.0007367545704974074, "recarga_realizar": 0.0028916995315333488, "conta_explicacao": 0.926013544415783, "plano_troca": 0.0028422737698079433, "conta_contestacao": 0.007362113148468581, "plano_consulta": 0.0008252566139060943, "negociacao_divida": 0.001107033756612565, "conta_vencimento": 0.0010281038808982671, "negociacao_religacao": 0.0001149268721273505, "conta_debito_automatico_digital": 6.46471691190365e-05, "internet_problema_conexao": 0.0005215757363452098, "troca_numero": 0.00017425480139208766, "conta_pagamento_confirmacao": 0.0002827927544979272, "cadastro_atualizacao": 0.00021855698284824622, "sem_correspondencia": 0.051719243237333526}, "confidence": 0.9210811140435021, "input_tokens": 643, "latency_ms": 173.452511000022} +{"id": "g0018-conta_explicacao-emocional-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"plano_consulta": 0.018711813194305583, "recarga_saldo": 0.007181499456849324, "conta_explicacao": 0.2848777682748067, "conta_contestacao": 0.6836178871710606, "vas_consulta": 0.002920645625906931, "fidelidade_resgate": 0.00019323176891280914, "conta_pagamento_confirmacao": 0.00018960712844546125, "conta_debito_automatico_digital": 5.892617795964161e-05, "beneficios_consulta": 0.00019797341316813268, "plano_troca": 4.780692058214578e-05, "portabilidade": 1.648311906157778e-05, "conta_vencimento": 5.3050481191457437e-05, "conta_segunda_via": 0.001013376874640779, "suporte_configuracao": 8.360702193367821e-05, "roaming_duvida": 8.027797208316008e-05, "sem_correspondencia": 0.0007560453990919332}, "confidence": 0.662525746315798, "input_tokens": 655, "latency_ms": 174.64070299999435} +{"id": "g0019-conta_explicacao-longo_contexto-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 206, "length_bucket": "longo"}, "pred": "conta_explicacao", "probabilities": {"vas_contratacao": 0.002238847053515009, "marketplace_compra": 0.00045150277861312753, "conta_explicacao": 0.9416144318400357, "conta_pagamento_confirmacao": 0.002664334041481051, "plano_consulta": 0.0025661605667161285, "cancelamento_linha": 0.0001867536716679333, "conta_contestacao": 0.026185548131432732, "roaming_cobranca": 0.021038010425232106, "conta_debito_automatico_digital": 0.0003422278257479836, "conta_segunda_via": 0.000368919874626268, "conta_vencimento": 0.00042204418941549175, "sem_correspondencia": 0.001921219601516516}, "confidence": 0.9363066529164024, "input_tokens": 584, "latency_ms": 149.3562269999984} +{"id": "g0019-conta_explicacao-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 183, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.002554911114745497, "plano_consulta": 0.0006620605431395367, "internet_consumo": 0.0006250057189307797, "bonus_nao_recebido": 0.0002853466090134997, "conta_debito_automatico_digital": 0.0013882599886133207, "vas_contratacao": 0.0019080767902922278, "conta_segunda_via": 0.0015966161986453098, "internet_pacote_adicional": 0.0004350352339597323, "conta_pagamento_confirmacao": 0.0028503941533944547, "conta_vencimento": 0.0029094086220442235, "conta_contestacao": 0.9814108541537999, "fidelidade_resgate": 0.001083331997421484, "suporte_sem_sinal": 7.402855956587011e-05, "negociacao_religacao": 0.00020179529805911979, "portabilidade": 0.00014548651990730954, "sem_correspondencia": 0.0018693884984678129}, "confidence": 0.9801715777640533, "input_tokens": 694, "latency_ms": 180.99876200000153} +{"id": "g0019-conta_explicacao-longo_contexto-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"roaming_pacote": 0.0010343111500285597, "marketplace_compra": 9.959568526501591e-05, "fidelidade_pontos": 0.00013976763059032248, "conta_vencimento": 0.00011832120106046684, "beneficios_consulta": 0.0004272906245154349, "conta_contestacao": 0.047148699636487476, "conta_debito_automatico_digital": 0.0011087071547963704, "recarga_saldo": 0.0002920768677928252, "cancelamento_linha": 0.003623611541522594, "plano_consulta": 0.004379411275316314, "conta_explicacao": 0.9401269073822064, "marketplace_pedido": 0.0003836880515995403, "bonus_nao_recebido": 5.0514771984239424e-05, "conta_segunda_via": 0.00020956089674698032, "conta_pagamento_confirmacao": 0.00013431070671074213, "sem_correspondencia": 0.0007232254233768053}, "confidence": 0.9361353678743531, "input_tokens": 696, "latency_ms": 179.31613600001128} +{"id": "g0019-conta_explicacao-longo_contexto-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.052045614668511826, "conta_explicacao": 0.92793266585623, "plano_consulta": 0.0048271048600547215, "sem_correspondencia": 0.015194614615203304}, "confidence": 0.9039102211416403, "input_tokens": 345, "latency_ms": 82.3642379999967} +{"id": "g0019-conta_explicacao-longo_contexto-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 164, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_debito_automatico_digital": 0.0005402375321374004, "conta_segunda_via": 0.000292828166362926, "conta_pagamento_confirmacao": 0.001135692618582526, "plano_consulta": 0.0007042962249134093, "conta_contestacao": 0.008228476031873209, "conta_explicacao": 0.9872489864797377, "conta_vencimento": 0.0002870370396648786, "sem_correspondencia": 0.0015624459067280236}, "confidence": 0.9854274131197002, "input_tokens": 461, "latency_ms": 110.37098399998513} +{"id": "g0019-conta_explicacao-longo_contexto-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 188, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.543898740944877, "plano_consulta": 0.0034660093885563984, "conta_vencimento": 0.004261894423585065, "conta_segunda_via": 0.0018244565732019639, "conta_pagamento_confirmacao": 0.0012804547980874428, "conta_debito_automatico_digital": 0.0015068765565107944, "conta_contestacao": 0.43239197883767505, "sem_correspondencia": 0.011369588477506333}, "confidence": 0.4787414182227166, "input_tokens": 470, "latency_ms": 111.49739500001488} +{"id": "g0019-conta_explicacao-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 190, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9343884455385524, "conta_debito_automatico_digital": 0.010118881706836785, "plano_consulta": 0.002807257598557565, "seguranca_perda_roubo": 0.0016676001186996183, "conta_vencimento": 0.003998995358203999, "conta_segunda_via": 0.030096733928380474, "vas_contratacao": 0.0012304094664971454, "conta_pagamento_confirmacao": 0.0003460858416389371, "recarga_realizar": 0.002110114783799125, "fidelidade_pontos": 7.249747215421352e-05, "vas_cancelamento": 0.0001002089361323821, "sem_correspondencia": 0.013062769250547434}, "confidence": 0.9284237587693298, "input_tokens": 584, "latency_ms": 150.10831899999744} +{"id": "g0019-conta_explicacao-longo_contexto-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.0007697100122463562, "fidelidade_pontos": 8.800240670099243e-05, "internet_pacote_adicional": 0.00014075746084458562, "conta_debito_automatico_digital": 0.00023673411688337567, "conta_segunda_via": 0.00024975269187654087, "recarga_realizar": 0.0002297593191311785, "marketplace_pedido": 0.00011716785932597339, "reclamacao_atendimento": 0.00011967401948890594, "conta_contestacao": 0.16084185954107405, "plano_consulta": 0.06906585091967184, "conta_pagamento_confirmacao": 0.00025650871291735044, "conta_explicacao": 0.7673740286226121, "bonus_nao_recebido": 0.0001336095685403333, "portabilidade": 0.00010266989519401736, "roaming_cobranca": 7.510014455462681e-05, "sem_correspondencia": 0.00019881470893768797}, "confidence": 0.7518656305307865, "input_tokens": 701, "latency_ms": 181.12993299999403} +{"id": "g0019-conta_explicacao-longo_contexto-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 180, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.3771254472360202, "conta_pagamento_confirmacao": 0.011628923712905899, "conta_vencimento": 0.023605570603949504, "conta_explicacao": 0.5648133795050136, "conta_segunda_via": 0.008961843142218989, "conta_debito_automatico_digital": 0.0005853426766811927, "plano_consulta": 0.0003927024975454677, "sem_correspondencia": 0.012886790625665117}, "confidence": 0.5026438622914442, "input_tokens": 467, "latency_ms": 110.98310900001707} +{"id": "g0019-conta_explicacao-longo_contexto-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0010829061927885, "recarga_nao_creditada": 0.0003259341072847757, "conta_explicacao": 0.9923323006811621, "conta_debito_automatico_digital": 0.0022565032916309394, "conta_vencimento": 0.00048755369531545923, "conta_pagamento_confirmacao": 0.00034746365853944233, "conta_contestacao": 0.0020439215776444524, "internet_consumo": 0.00010265825776657072, "plano_consulta": 0.0005185069491616913, "cancelamento_linha": 1.9351044084490712e-05, "atendimento_humano": 0.0003348767053977628, "sem_correspondencia": 0.0001480238392238071}, "confidence": 0.9916352371067223, "input_tokens": 557, "latency_ms": 144.6785149999812} +{"id": "g0019-conta_explicacao-longo_contexto-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.07913194032118931, "plano_consulta": 0.008547202918754465, "conta_explicacao": 0.8888436027669017, "sem_correspondencia": 0.023477253993154607}, "confidence": 0.8517914703558689, "input_tokens": 341, "latency_ms": 81.69237900000326} +{"id": "g0019-conta_explicacao-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0028798112354595563, "fidelidade_pontos": 0.0009055926900139367, "conta_contestacao": 0.9412019852531075, "suporte_chip_esim": 0.0030259489274406188, "suporte_sem_sinal": 0.0010218043159214239, "plano_consulta": 0.0028359102539256913, "conta_debito_automatico_digital": 0.0013509837372070927, "desconto_retencao": 0.003029910794941749, "vas_contratacao": 0.0032319524854858214, "internet_problema_conexao": 0.00015782425907384805, "internet_pacote_adicional": 0.0007265872551370893, "vas_cancelamento": 0.0064482139323444685, "seguranca_perda_roubo": 2.9686104060477174e-05, "conta_segunda_via": 0.004303298635947599, "conta_pagamento_confirmacao": 0.00013080322831075008, "sem_correspondencia": 0.028719686891622413}, "confidence": 0.9372821176033147, "input_tokens": 712, "latency_ms": 187.0735700000239} +{"id": "g0025-conta_vencimento-emocional-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9927858522193416, "conta_segunda_via": 0.002568172436309522, "conta_contestacao": 0.0014552677779446311, "sem_correspondencia": 0.0031907075664044265}, "confidence": 0.9903811362924552, "input_tokens": 353, "latency_ms": 82.76431900000603} +{"id": "g0025-conta_vencimento-emocional-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.001715605626906364, "conta_vencimento": 0.9916597444681103, "suporte_chip_esim": 0.0014744485393357507, "portabilidade": 0.001045530603924387, "beneficios_consulta": 0.0007798155077013977, "internet_pacote_adicional": 0.0005247035000304221, "conta_explicacao": 0.0010764558708637895, "cancelamento_linha": 0.00020566975611105247, "negociacao_religacao": 0.0003057009567336564, "conta_segunda_via": 3.7317583392510626e-05, "vas_consulta": 8.939072616139876e-05, "fidelidade_resgate": 6.454951030441195e-05, "conta_debito_automatico_digital": 0.0002112347066841029, "desconto_retencao": 0.0003581570776295831, "conta_contestacao": 0.00011681898326764353, "sem_correspondencia": 0.0003348565828432909}, "confidence": 0.9911037274326511, "input_tokens": 673, "latency_ms": 179.66482400001382} +{"id": "g0025-conta_vencimento-emocional-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 145, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0016734829137332091, "conta_explicacao": 0.0010313249760333255, "conta_contestacao": 0.00441192145489168, "conta_debito_automatico_digital": 0.00047812027534796455, "conta_vencimento": 0.9833368942508592, "negociacao_divida": 0.00047906004206028886, "internet_pacote_adicional": 0.0001519472463046308, "portabilidade": 0.00016413362467089434, "conta_pagamento_confirmacao": 0.0004365074746448977, "suporte_configuracao": 5.92970264927779e-05, "vas_contratacao": 0.00019819528065292296, "sem_correspondencia": 0.007579115434308111}, "confidence": 0.9818220664554825, "input_tokens": 582, "latency_ms": 151.47311800001262} +{"id": "g0025-conta_vencimento-emocional-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9651052080080339, "cadastro_atualizacao": 0.0017359808658590058, "seguranca_perda_roubo": 0.0004768398611264345, "conta_explicacao": 0.001667456488580041, "vas_cancelamento": 0.0019112651996719549, "desconto_retencao": 0.005441607019617871, "reclamacao_atendimento": 0.0077486085048165095, "parceiros_ofertas": 0.00031553008680211146, "conta_debito_automatico_digital": 0.012623689709462529, "conta_pagamento_confirmacao": 9.768366561656692e-05, "conta_contestacao": 0.002083998672716296, "marketplace_compra": 0.00011209531764321379, "suporte_chip_esim": 5.247132162338655e-05, "suporte_configuracao": 7.381655202924131e-05, "conta_segunda_via": 0.00012983024665949995, "sem_correspondencia": 0.0004239184797416847}, "confidence": 0.9627788885419021, "input_tokens": 709, "latency_ms": 189.66533500000082} +{"id": "g0025-conta_vencimento-emocional-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 137, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.0017155410077403014, "plano_nova_linha": 0.0008470013651974483, "conta_vencimento": 0.9914637080614754, "conta_debito_automatico_digital": 0.001625156521334158, "conta_contestacao": 0.0005757376465233654, "conta_segunda_via": 0.0002668794310310932, "fidelidade_pontos": 0.0002484128606663699, "desconto_retencao": 0.0021317221987241035, "conta_pagamento_confirmacao": 0.0002880087313170631, "conta_explicacao": 0.00013223880926092757, "marketplace_pedido": 0.00014644315638825226, "sem_correspondencia": 0.0005591502103414246}, "confidence": 0.9906876815216095, "input_tokens": 557, "latency_ms": 144.9521210000171} +{"id": "g0025-conta_vencimento-emocional-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 128, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9881633029109924, "conta_contestacao": 0.006029489006364163, "conta_segunda_via": 0.002006942245198187, "sem_correspondencia": 0.003800265837445356}, "confidence": 0.9842177372146566, "input_tokens": 343, "latency_ms": 81.40351399998735} +{"id": "g0025-conta_vencimento-emocional-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0194186495273396, "recarga_saldo": 0.007674312425172207, "conta_contestacao": 0.0049814698663918295, "marketplace_compra": 0.0024843143335917424, "troca_numero": 0.0073917181302466635, "bonus_nao_recebido": 0.0067045119335282476, "marketplace_pedido": 0.022014539642528953, "conta_explicacao": 0.05969775320912781, "internet_pacote_adicional": 0.02066452070115463, "atendimento_humano": 0.24555668853873722, "conta_pagamento_confirmacao": 0.03128128691987575, "conta_debito_automatico_digital": 0.00351599983094059, "fidelidade_resgate": 0.003934576065035084, "conta_segunda_via": 0.05248607390460934, "parceiros_ofertas": 0.0023096993971374854, "sem_correspondencia": 0.5098838855745829}, "confidence": 0.4772094779462217, "input_tokens": 670, "latency_ms": 177.73296199999322} +{"id": "g0025-conta_vencimento-emocional-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.004318073791197551, "desconto_retencao": 0.0016443353271243524, "conta_vencimento": 0.9582770751899976, "conta_debito_automatico_digital": 0.005168030540205127, "conta_segunda_via": 0.001886883741820418, "conta_contestacao": 0.0017074664661815655, "conta_pagamento_confirmacao": 0.00037803375586428696, "sem_correspondencia": 0.0266201011876091}, "confidence": 0.9523166573599973, "input_tokens": 454, "latency_ms": 110.2228519999926} +{"id": "g0025-conta_vencimento-emocional-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"beneficios_consulta": 0.0048935369403895305, "conta_explicacao": 0.013739323752991821, "reclamacao_atendimento": 0.0045770739212044, "plano_consulta": 0.002038623755268235, "conta_pagamento_confirmacao": 0.019838406856349845, "conta_contestacao": 0.4789998482392792, "conta_segunda_via": 0.02825037058064448, "conta_debito_automatico_digital": 0.002401134175237641, "portabilidade": 0.0005212865021672159, "seguranca_perda_roubo": 0.00170258439617794, "conta_vencimento": 0.231957043873026, "sem_correspondencia": 0.21108076700726366}, "confidence": 0.43163619807921366, "input_tokens": 572, "latency_ms": 146.73920499998871} +{"id": "g0025-conta_vencimento-emocional-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.002803714667358315, "conta_vencimento": 0.9879814675860027, "conta_contestacao": 0.0035862467744411227, "sem_correspondencia": 0.0056285709721979466}, "confidence": 0.9839752901146701, "input_tokens": 336, "latency_ms": 77.26147800002536} +{"id": "g0025-conta_vencimento-emocional-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0010649546324580641, "conta_debito_automatico_digital": 0.0006198959805402151, "internet_consumo": 0.0004133964249018459, "conta_segunda_via": 0.00027949135894667185, "conta_explicacao": 0.0002298156363224811, "conta_contestacao": 0.00045202335899736056, "conta_vencimento": 0.9940799401852468, "sem_correspondencia": 0.00286048242258652}, "confidence": 0.9932342173545677, "input_tokens": 454, "latency_ms": 110.49950299999978} +{"id": "g0025-conta_vencimento-emocional-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9673471601440906, "conta_pagamento_confirmacao": 0.007419084168537805, "conta_segunda_via": 0.0009183726562654086, "roaming_pacote": 0.0011431343572687635, "conta_contestacao": 0.004597803185027074, "conta_debito_automatico_digital": 0.005614756300697281, "conta_explicacao": 0.001189437083327749, "sem_correspondencia": 0.011770252104785384}, "confidence": 0.9626824687361033, "input_tokens": 462, "latency_ms": 111.14569200000801} +{"id": "g0026-conta_vencimento-longo_contexto-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9913153121765055, "conta_segunda_via": 0.003782800726544355, "conta_contestacao": 0.001742826885710963, "sem_correspondencia": 0.003159060211239345}, "confidence": 0.9884204162353406, "input_tokens": 343, "latency_ms": 83.6720620000051} +{"id": "g0026-conta_vencimento-longo_contexto-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0007727909438983289, "conta_vencimento": 0.9960958658771496, "cadastro_atualizacao": 0.0008388934343227378, "conta_contestacao": 0.0005260004493838155, "conta_explicacao": 0.0004198239005165745, "conta_debito_automatico_digital": 0.0005275829695224135, "conta_segunda_via": 0.00010120042795596439, "sem_correspondencia": 0.0007178419972506529}, "confidence": 0.9955381324310281, "input_tokens": 463, "latency_ms": 110.39313300000231} +{"id": "g0026-conta_vencimento-longo_contexto-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9655053967634852, "recarga_nao_creditada": 0.0013514546759270023, "negociacao_divida": 0.027336583645469936, "recarga_realizar": 0.000983145594546364, "conta_debito_automatico_digital": 0.0023372876914699837, "conta_contestacao": 0.0009533659622990105, "plano_consulta": 0.0002517983294230523, "seguranca_perda_roubo": 0.00011406493672359429, "conta_explicacao": 0.0004217954647519258, "roaming_pacote": 2.0734727354588524e-05, "seguranca_fraude": 4.7312857971559335e-05, "conta_segunda_via": 0.00022412115145699235, "parceiros_ofertas": 2.869045989122314e-05, "internet_problema_conexao": 4.2028547871957584e-05, "conta_pagamento_confirmacao": 4.070005108652077e-05, "sem_correspondencia": 0.0003415191402711104}, "confidence": 0.9632057565477178, "input_tokens": 670, "latency_ms": 178.07678199997667} +{"id": "g0026-conta_vencimento-longo_contexto-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0010276142643654966, "conta_pagamento_confirmacao": 0.0006654198256075333, "conta_contestacao": 0.001632345534709898, "conta_debito_automatico_digital": 0.00044260915055394545, "conta_vencimento": 0.9945604123972386, "conta_segunda_via": 0.0005761744476590361, "suporte_chip_esim": 0.00010307152404212155, "sem_correspondencia": 0.0009923528558235506}, "confidence": 0.993783328453987, "input_tokens": 469, "latency_ms": 111.62423800001875} +{"id": "g0026-conta_vencimento-longo_contexto-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0025343650112508737, "seguranca_fraude": 0.00039987585252344214, "conta_debito_automatico_digital": 0.0046091338970959215, "beneficios_consulta": 0.000567146468972975, "plano_troca": 0.00028785116956288, "cancelamento_linha": 0.0005781661651210355, "conta_vencimento": 0.9873755549682225, "conta_pagamento_confirmacao": 0.0003215980556584273, "portabilidade": 0.0005025223875798172, "suporte_sem_sinal": 0.0001079076513171904, "conta_contestacao": 0.0017408405153543861, "roaming_cobranca": 0.0002583558542757596, "conta_segunda_via": 0.0001478612608842006, "negociacao_divida": 0.0001401850113302052, "cadastro_atualizacao": 0.00013690276490806194, "sem_correspondencia": 0.00029173296594228916}, "confidence": 0.9865339252994372, "input_tokens": 672, "latency_ms": 178.65188799999032} +{"id": "g0026-conta_vencimento-longo_contexto-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0010721717131493345, "vas_consulta": 0.00029815384828244597, "suporte_sem_sinal": 0.00028657155754934974, "troca_numero": 0.00030252174404061806, "fidelidade_pontos": 0.0002928488787223252, "cadastro_atualizacao": 0.000515421157507316, "conta_vencimento": 0.995513492892829, "internet_pacote_adicional": 0.00021364824905836105, "conta_segunda_via": 0.0004100221698185938, "conta_debito_automatico_digital": 0.0002657432711303993, "recarga_saldo": 0.0001242262096856237, "seguranca_fraude": 0.00016321753989940747, "conta_contestacao": 0.00010011333921028597, "internet_problema_conexao": 0.00012281921645564047, "conta_pagamento_confirmacao": 0.00015021828214067804, "sem_correspondencia": 0.00016880993052066886}, "confidence": 0.9952143924190175, "input_tokens": 680, "latency_ms": 180.49520300002087} +{"id": "g0026-conta_vencimento-longo_contexto-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"suporte_sem_sinal": 0.0007408132666122587, "conta_segunda_via": 0.0002559216680490227, "conta_explicacao": 0.000486662398169651, "conta_debito_automatico_digital": 0.0011277243659801794, "conta_pagamento_confirmacao": 0.0010566670833977785, "conta_vencimento": 0.9939591864051428, "conta_contestacao": 0.00013228886652476193, "sem_correspondencia": 0.002240735946123609}, "confidence": 0.9930962130344485, "input_tokens": 455, "latency_ms": 110.63755300000366} +{"id": "g0026-conta_vencimento-longo_contexto-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9954044459927998, "conta_segunda_via": 0.002095462373021179, "conta_contestacao": 0.0008690852153085836, "sem_correspondencia": 0.0016310064188705155}, "confidence": 0.9938725946570662, "input_tokens": 332, "latency_ms": 78.09611300001507} +{"id": "g0026-conta_vencimento-longo_contexto-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_debito_automatico_digital": 0.0007232423493757002, "seguranca_fraude": 0.00011871301235779789, "conta_contestacao": 0.0001960871194937798, "reclamacao_atendimento": 0.00025650864623946685, "conta_explicacao": 0.0004815200688857017, "conta_pagamento_confirmacao": 0.0009979059551286792, "conta_segunda_via": 0.00028083174298791636, "internet_consumo": 0.0004874052018284533, "conta_vencimento": 0.9935901857881858, "plano_consulta": 0.0001760090482441579, "internet_problema_conexao": 0.00011031815437011669, "sem_correspondencia": 0.002581272912902347}, "confidence": 0.9930074754052939, "input_tokens": 580, "latency_ms": 149.42996800002106} +{"id": "g0026-conta_vencimento-longo_contexto-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0010002514739322083, "conta_explicacao": 0.0009448373156910187, "conta_contestacao": 0.00036154383640204027, "conta_pagamento_confirmacao": 0.0003591955113707347, "fidelidade_resgate": 0.00017407369040020257, "conta_debito_automatico_digital": 0.0021361379382009685, "conta_vencimento": 0.9914367069257195, "sem_correspondencia": 0.0035872533082833813}, "confidence": 0.9902133793436795, "input_tokens": 452, "latency_ms": 109.78642599999944} +{"id": "g0026-conta_vencimento-longo_contexto-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9554127544674038, "conta_contestacao": 0.0018321355873159148, "seguranca_perda_roubo": 0.00022320788182598585, "portabilidade": 0.0002868323656872818, "atendimento_humano": 0.0015384652856387398, "desconto_retencao": 0.0058527111805400395, "internet_problema_conexao": 0.00180499744875875, "beneficios_consulta": 0.00033151920507889127, "conta_explicacao": 0.0025626738317228864, "suporte_sem_sinal": 8.118867761398808e-05, "conta_debito_automatico_digital": 0.029328276901929802, "bonus_nao_recebido": 0.0002924293823842341, "conta_segunda_via": 0.00011762587776768601, "conta_pagamento_confirmacao": 5.420957389075698e-05, "marketplace_pedido": 5.86193884371573e-05, "sem_correspondencia": 0.00022235294400423848}, "confidence": 0.952440271431897, "input_tokens": 681, "latency_ms": 181.36585400000627} +{"id": "g0026-conta_vencimento-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.34985337222471363, "conta_contestacao": 0.061764913956186024, "conta_segunda_via": 0.13811305086684858, "sem_correspondencia": 0.4502686629522518}, "confidence": 0.2670248839363358, "input_tokens": 344, "latency_ms": 81.69879300001526} +{"id": "g0027-conta_vencimento-indireto_multiplo-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9894558310078919, "suporte_chip_esim": 0.002475780285751096, "conta_contestacao": 0.0006015265480692393, "conta_pagamento_confirmacao": 0.000516650818451272, "conta_segunda_via": 0.0010458962276466202, "conta_explicacao": 0.0010686428953669551, "conta_debito_automatico_digital": 0.0009416033487149543, "sem_correspondencia": 0.003894068868108007}, "confidence": 0.9879495211518767, "input_tokens": 477, "latency_ms": 112.2869870000045} +{"id": "g0027-conta_vencimento-indireto_multiplo-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0015863477980773597, "reclamacao_atendimento": 0.00025165903855290755, "portabilidade": 0.00024363290890636188, "conta_contestacao": 0.0004548763238557368, "cadastro_atualizacao": 0.0007037754614044178, "seguranca_fraude": 0.00018847492346449508, "conta_debito_automatico_digital": 0.0006619358298307061, "bonus_nao_recebido": 0.0001807362130981883, "marketplace_pedido": 0.0006352105606727482, "conta_explicacao": 0.0002253459558457636, "negociacao_divida": 0.0022391516312987984, "conta_segunda_via": 0.0029423845452194904, "beneficios_consulta": 0.0002960580364061726, "fidelidade_pontos": 0.000882811325882958, "conta_vencimento": 0.9879223499217853, "sem_correspondencia": 0.000585249525698636}, "confidence": 0.9871171732499043, "input_tokens": 691, "latency_ms": 180.57230900001286} +{"id": "g0027-conta_vencimento-indireto_multiplo-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 171, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.009975560674373172, "conta_segunda_via": 0.004195408239828308, "conta_debito_automatico_digital": 0.003674855618297559, "conta_vencimento": 0.8755845042375421, "conta_explicacao": 0.0010441249932891786, "recarga_nao_creditada": 0.0006794354586152242, "seguranca_perda_roubo": 0.0003099466556006971, "conta_contestacao": 0.046028554424586525, "suporte_configuracao": 0.000440565034062021, "internet_problema_conexao": 9.794382055705182e-05, "conta_pagamento_confirmacao": 0.00020319122870183457, "sem_correspondencia": 0.057765909614546376}, "confidence": 0.8642740046227732, "input_tokens": 561, "latency_ms": 146.9139010000049} +{"id": "g0027-conta_vencimento-indireto_multiplo-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.000953910927058685, "plano_consulta": 0.0007003523989289369, "conta_contestacao": 0.0026624025722546073, "conta_pagamento_confirmacao": 0.0008293018987351581, "conta_vencimento": 0.9889983444229966, "conta_debito_automatico_digital": 0.0005089691528089112, "conta_segunda_via": 0.0001869831323994968, "sem_correspondencia": 0.00515973549481741}, "confidence": 0.9874266793405678, "input_tokens": 462, "latency_ms": 110.20116800000324} +{"id": "g0027-conta_vencimento-indireto_multiplo-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.0037441321795753674, "bonus_nao_recebido": 0.00034924701856303843, "conta_vencimento": 0.97828040071787, "conta_pagamento_confirmacao": 0.0008668580393295945, "conta_contestacao": 0.0011594323496740705, "conta_explicacao": 0.00042651058000822814, "marketplace_compra": 0.00015403792432934504, "conta_segunda_via": 0.0003655267063589707, "recarga_nao_creditada": 0.0004443200041997877, "suporte_sem_sinal": 3.64572969384604e-05, "conta_debito_automatico_digital": 0.012246613010112924, "sem_correspondencia": 0.0019264641730402383}, "confidence": 0.9763058916922216, "input_tokens": 566, "latency_ms": 145.79223800001273} +{"id": "g0027-conta_vencimento-indireto_multiplo-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"marketplace_pedido": 0.002294382680386436, "conta_segunda_via": 0.00021050252234059067, "conta_explicacao": 0.0001534637330480628, "conta_contestacao": 0.0002516333368895807, "seguranca_fraude": 0.00032674486679713, "troca_numero": 0.0002694875443886277, "conta_debito_automatico_digital": 0.019516783530175486, "conta_pagamento_confirmacao": 0.0003345071152016036, "recarga_nao_creditada": 0.0010402495075809203, "plano_nova_linha": 0.008232866115101383, "conta_vencimento": 0.9607925421296931, "sem_correspondencia": 0.006576836918397099}, "confidence": 0.957228227777847, "input_tokens": 566, "latency_ms": 151.3503190000165} +{"id": "g0027-conta_vencimento-indireto_multiplo-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.09047919258831189, "internet_pacote_adicional": 0.0007981889923639966, "plano_consulta": 0.0005096433943097829, "beneficios_consulta": 0.0010210847554395352, "suporte_chip_esim": 0.0017125557800629788, "vas_consulta": 0.002157254026660366, "conta_debito_automatico_digital": 0.04096564764265545, "recarga_realizar": 0.0011448548445604574, "conta_pagamento_confirmacao": 0.0011978294236910099, "reclamacao_atendimento": 0.0007512936742474191, "conta_contestacao": 0.062443770765572795, "negociacao_divida": 0.006687582507902881, "conta_vencimento": 0.779751463142559, "conta_segunda_via": 0.0016479063895545182, "suporte_sem_sinal": 0.0008571153231225065, "sem_correspondencia": 0.007874616748985368}, "confidence": 0.765068227352063, "input_tokens": 694, "latency_ms": 181.83894500000974} +{"id": "g0027-conta_vencimento-indireto_multiplo-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_contestacao": 0.00020408242930853898, "suporte_configuracao": 0.00012973394310593066, "conta_pagamento_confirmacao": 0.0003004171940904405, "conta_vencimento": 0.9985757959609038, "conta_segunda_via": 8.684900416040814e-05, "vas_contratacao": 3.491338804456147e-05, "conta_explicacao": 2.8717435915280082e-05, "bonus_nao_recebido": 3.1816267654668545e-05, "conta_debito_automatico_digital": 0.00014326765882615632, "fidelidade_pontos": 8.023273719264647e-06, "internet_problema_conexao": 9.947449314658135e-06, "sem_correspondencia": 0.00044643599495617373}, "confidence": 0.9984463228664405, "input_tokens": 571, "latency_ms": 146.80831199999034} +{"id": "g0027-conta_vencimento-indireto_multiplo-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.8868409110864011, "conta_segunda_via": 0.03658340915961967, "conta_contestacao": 0.042080489966550144, "sem_correspondencia": 0.034495189787429215}, "confidence": 0.849121214781868, "input_tokens": 339, "latency_ms": 81.547884999992} +{"id": "g0027-conta_vencimento-indireto_multiplo-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 168, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"vas_cancelamento": 0.0007411271897551747, "recarga_nao_creditada": 0.00013689694188672948, "seguranca_perda_roubo": 0.0004651289834381677, "marketplace_compra": 0.0005109811664920233, "vas_consulta": 0.0011835534838026938, "cadastro_atualizacao": 0.03255465418502453, "seguranca_fraude": 0.0026752123279228522, "conta_vencimento": 0.8742159309503135, "conta_pagamento_confirmacao": 0.0006905815556497058, "roaming_pacote": 0.0005304462714752706, "conta_contestacao": 0.0006150720517246498, "negociacao_religacao": 0.0007342363773306089, "conta_segunda_via": 0.07873945426283094, "conta_debito_automatico_digital": 0.00026656620251553275, "conta_explicacao": 0.00019360377381287105, "sem_correspondencia": 0.00574655427602485}, "confidence": 0.8658303263470011, "input_tokens": 690, "latency_ms": 180.62932000000842} +{"id": "g0027-conta_vencimento-indireto_multiplo-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.002210125911403685, "conta_pagamento_confirmacao": 0.0004599934685065763, "conta_segunda_via": 0.0004183549684914924, "conta_contestacao": 0.0005446889095050454, "conta_debito_automatico_digital": 0.001315811771498403, "seguranca_fraude": 0.0021102426877545504, "conta_vencimento": 0.9688496058772353, "conta_explicacao": 0.0007739951502508568, "marketplace_pedido": 0.0009180276720521774, "suporte_sem_sinal": 0.00011932409057028852, "parceiros_ofertas": 0.0001319075257986324, "cadastro_atualizacao": 0.0002846524649757293, "internet_consumo": 0.0001378850363147611, "marketplace_compra": 0.000415955660509843, "negociacao_divida": 0.001871482824265467, "sem_correspondencia": 0.019437945980867115}, "confidence": 0.966772912935718, "input_tokens": 674, "latency_ms": 183.13561900001218} +{"id": "g0027-conta_vencimento-indireto_multiplo-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 187, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.003928771975484695, "conta_vencimento": 0.9854204209744487, "conta_contestacao": 0.0017182154623153272, "sem_correspondencia": 0.008932591587751268}, "confidence": 0.9805605612992646, "input_tokens": 351, "latency_ms": 82.32657099998164} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"recarga_realizar": 0.0005046236232767914, "suporte_configuracao": 9.547740855689267e-05, "conta_explicacao": 9.946958102949385e-05, "bonus_nao_recebido": 0.00012603823530388345, "vas_cancelamento": 0.00011548647321218192, "conta_pagamento_confirmacao": 0.00015033043533151178, "conta_vencimento": 0.0003667769713556814, "suporte_sem_sinal": 0.00011447579369682809, "recarga_nao_creditada": 0.0009942477220702883, "reclamacao_atendimento": 0.0006781706552116524, "cancelamento_linha": 0.00038660903783821737, "conta_debito_automatico_digital": 0.9959900979755489, "conta_contestacao": 0.00014003921053638545, "seguranca_fraude": 8.26118695958156e-05, "conta_segunda_via": 5.790506058243471e-05, "sem_correspondencia": 9.763994685303908e-05}, "confidence": 0.9957227711739188, "input_tokens": 701, "latency_ms": 217.37320899998736} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_vencimento": 0.011954519080773164, "recarga_realizar": 0.007448555749764117, "conta_explicacao": 0.018544432028869233, "conta_contestacao": 0.002277666244876398, "conta_pagamento_confirmacao": 0.013983354823097156, "conta_segunda_via": 0.3736288577271987, "conta_debito_automatico_digital": 0.38315709455472563, "sem_correspondencia": 0.18900551979069555}, "confidence": 0.295036679491115, "input_tokens": 445, "latency_ms": 104.73791600000482} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 121, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 0.00024315414970162911, "conta_pagamento_confirmacao": 8.345465236188812e-05, "conta_segunda_via": 0.00014172739367283602, "conta_explicacao": 0.0001833710977320091, "internet_pacote_adicional": 0.000556965575129659, "conta_debito_automatico_digital": 0.9981005962476966, "plano_consulta": 9.23663654427494e-05, "conta_contestacao": 0.00012033812414009179, "negociacao_religacao": 7.35667621082394e-05, "suporte_sem_sinal": 6.669820103619342e-06, "marketplace_pedido": 1.7514612737357884e-05, "conta_vencimento": 1.947110442370407e-05, "reclamacao_atendimento": 2.1738455457373718e-05, "seguranca_fraude": 1.9478849275044515e-05, "cadastro_atualizacao": 2.9334645710353355e-05, "sem_correspondencia": 0.000290252144306762}, "confidence": 0.9979739693308767, "input_tokens": 700, "latency_ms": 182.081170999993} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9708031347584983, "conta_contestacao": 0.009337951226572683, "conta_segunda_via": 0.0052820291805592496, "sem_correspondencia": 0.01457688483436977}, "confidence": 0.9610708463446644, "input_tokens": 351, "latency_ms": 82.58230499998831} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.00201601472687268, "reclamacao_atendimento": 0.00043725919831065724, "suporte_sem_sinal": 0.0006513114652938228, "desconto_retencao": 0.0005154624886542959, "conta_explicacao": 0.0006865126092522254, "plano_consulta": 0.0006312077024201047, "conta_debito_automatico_digital": 0.9937602169747162, "roaming_cobranca": 0.00020512149761511744, "conta_contestacao": 0.00041788632853638984, "conta_vencimento": 8.22190011840822e-05, "roaming_pacote": 5.9931965996739054e-05, "suporte_chip_esim": 8.818304741504702e-05, "plano_troca": 7.087646576976662e-05, "portabilidade": 5.039890039075752e-05, "conta_pagamento_confirmacao": 0.0001423330502401683, "sem_correspondencia": 0.00018506457733204358}, "confidence": 0.9933442314396971, "input_tokens": 689, "latency_ms": 180.88435599997865} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"desconto_retencao": 0.016689596152455192, "seguranca_perda_roubo": 0.0009324266166830432, "portabilidade": 0.003943531222516503, "plano_nova_linha": 0.0019090068637320039, "vas_cancelamento": 0.05417262131212948, "conta_pagamento_confirmacao": 0.002692714046689507, "conta_vencimento": 0.049040728218121846, "conta_contestacao": 0.38810077210566846, "conta_explicacao": 0.0607724057169499, "fidelidade_resgate": 0.005638392791922383, "cancelamento_linha": 0.10404215909853416, "atendimento_humano": 0.04621446214788027, "conta_segunda_via": 0.011036747590555382, "suporte_sem_sinal": 0.0018296201801711938, "conta_debito_automatico_digital": 0.07814317653512919, "sem_correspondencia": 0.1748416394008617}, "confidence": 0.34730749024604624, "input_tokens": 658, "latency_ms": 177.7698399999963} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 0.001491093357103889, "fidelidade_resgate": 0.0002433764636495825, "bonus_nao_recebido": 0.00019148400035785818, "suporte_chip_esim": 0.00033720972248268516, "vas_contratacao": 0.00020746199880567582, "reclamacao_atendimento": 0.00016590597794353192, "conta_vencimento": 0.0002504159627082671, "vas_cancelamento": 0.0001539869317854733, "conta_pagamento_confirmacao": 0.0009321533651787548, "fidelidade_pontos": 0.0001130000235181015, "roaming_pacote": 0.0012277804687283672, "conta_segunda_via": 0.001794117764562533, "conta_contestacao": 0.0002772097882225343, "cadastro_atualizacao": 0.002850087428894102, "conta_debito_automatico_digital": 0.9882234259167741, "sem_correspondencia": 0.0015412908292845512}, "confidence": 0.9874383209778924, "input_tokens": 704, "latency_ms": 184.35392199998546} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_vencimento": 0.0009507598440670015, "internet_problema_conexao": 0.00019490695532967326, "bonus_nao_recebido": 0.00031207708140052273, "negociacao_divida": 0.00023462938372698086, "conta_contestacao": 0.0979480104637627, "conta_segunda_via": 0.0005586609557012276, "internet_consumo": 0.0008452350941350051, "vas_contratacao": 0.00020072762051634354, "plano_consulta": 0.0006846685130905693, "conta_debito_automatico_digital": 0.8968202771879408, "conta_explicacao": 0.00034659675583393186, "conta_pagamento_confirmacao": 0.00012446499607116803, "portabilidade": 0.00010471731804527639, "marketplace_compra": 0.0003758721765820983, "vas_cancelamento": 8.462315646352452e-05, "sem_correspondencia": 0.00021377249733313}, "confidence": 0.8899416290004704, "input_tokens": 677, "latency_ms": 181.6985279999983} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_problema_conexao": 0.0009861528251529446, "conta_explicacao": 0.22243383278299886, "fidelidade_pontos": 0.0017435897818188128, "vas_consulta": 0.0018985973872330212, "conta_pagamento_confirmacao": 0.10200478847696468, "conta_debito_automatico_digital": 0.6545955603710449, "conta_contestacao": 0.014542052134845565, "conta_vencimento": 0.00013178581802054514, "seguranca_perda_roubo": 0.00010150390514985225, "plano_troca": 2.294048401946911e-05, "atendimento_humano": 4.076861547522034e-05, "bonus_nao_recebido": 2.2492548734456664e-05, "conta_segunda_via": 8.415828031628025e-05, "vas_cancelamento": 6.662482189080713e-06, "roaming_cobranca": 9.468714335566403e-05, "sem_correspondencia": 0.0012904269626806183}, "confidence": 0.6315685977291146, "input_tokens": 687, "latency_ms": 181.84834600000954} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 125, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.0027341162273370728, "conta_explicacao": 0.005787665958046534, "conta_vencimento": 0.0023086603782803057, "suporte_configuracao": 0.0034997169885675854, "conta_segunda_via": 0.6770346025839098, "conta_pagamento_confirmacao": 0.0014718256842131152, "conta_debito_automatico_digital": 0.007117745749427784, "sem_correspondencia": 0.3000456664302178}, "confidence": 0.6308966886673255, "input_tokens": 457, "latency_ms": 110.10422900000094} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0012524640542149923, "conta_explicacao": 0.000873162562330625, "parceiros_ofertas": 0.0008636222145691942, "conta_segunda_via": 0.002298102175849284, "conta_debito_automatico_digital": 0.9846711205254628, "internet_pacote_adicional": 0.0006027950867808116, "conta_pagamento_confirmacao": 0.00011733992333347312, "beneficios_consulta": 0.002226872386651774, "roaming_cobranca": 0.0005228685615045146, "conta_vencimento": 0.00010203938862678877, "plano_troca": 0.00022447499500304809, "sem_correspondencia": 0.006245138125672713}, "confidence": 0.9832775860277774, "input_tokens": 555, "latency_ms": 145.27063699998166} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.0017662404036976524, "suporte_sem_sinal": 0.000351293341187996, "bonus_nao_recebido": 0.00017253468239595602, "recarga_saldo": 0.0006706728454405778, "conta_explicacao": 0.0006178274413780059, "seguranca_perda_roubo": 0.00029483767677411927, "seguranca_fraude": 0.00028088140248609753, "beneficios_consulta": 0.0003198531766633405, "conta_vencimento": 0.003167162784129832, "conta_segunda_via": 0.0352097659640991, "marketplace_pedido": 0.0005622727928237242, "internet_consumo": 0.0026509566986882217, "conta_contestacao": 0.7549489846452868, "conta_debito_automatico_digital": 0.18843186318752192, "conta_pagamento_confirmacao": 0.00040642069440195873, "sem_correspondencia": 0.010148432263024618}, "confidence": 0.7386122502883059, "input_tokens": 682, "latency_ms": 181.16572299999234} +{"id": "g0032-conta_debito_automatico_digital-emocional-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"bonus_nao_recebido": 0.0002051547188486891, "vas_cancelamento": 6.7379003168853e-05, "troca_numero": 8.614635320532623e-05, "suporte_chip_esim": 0.00012631828815627157, "roaming_pacote": 0.00010776626175621165, "marketplace_compra": 8.471312876265164e-05, "conta_contestacao": 0.00019115684951579327, "conta_vencimento": 0.00011470991515377774, "conta_segunda_via": 0.0007536306129835957, "conta_explicacao": 0.00041172427524789455, "marketplace_pedido": 0.0005536140915518157, "conta_debito_automatico_digital": 0.9970736986296534, "parceiros_ofertas": 3.913501365778114e-05, "conta_pagamento_confirmacao": 6.63738754119758e-05, "atendimento_humano": 4.516133582902609e-05, "sem_correspondencia": 7.331764709676775e-05}, "confidence": 0.9968786118716308, "input_tokens": 663, "latency_ms": 198.27979300001175} +{"id": "g0032-conta_debito_automatico_digital-emocional-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 105, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"troca_numero": 0.0008121326939443521, "conta_vencimento": 0.00012489736762150906, "parceiros_ofertas": 0.00022627339345274825, "suporte_sem_sinal": 0.00010786394203254914, "suporte_chip_esim": 0.0004693741413614791, "conta_segunda_via": 0.00031002116125686307, "conta_explicacao": 0.0002912132102765326, "conta_pagamento_confirmacao": 0.00015886378717002082, "negociacao_divida": 0.00038952062250818077, "conta_debito_automatico_digital": 0.996462237864424, "conta_contestacao": 0.00015927945183278954, "sem_correspondencia": 0.0004883223641190244}, "confidence": 0.9961406231248262, "input_tokens": 549, "latency_ms": 143.8494000000219} +{"id": "g0032-conta_debito_automatico_digital-emocional-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"parceiros_ofertas": 0.0006043932497064645, "conta_pagamento_confirmacao": 0.0002549333111067612, "reclamacao_atendimento": 0.0009708630919395316, "conta_vencimento": 0.00030573943204886193, "seguranca_fraude": 0.00030620514142553745, "troca_numero": 0.0005475365245332775, "conta_debito_automatico_digital": 0.9953205973584521, "conta_segunda_via": 0.0001989818384766, "conta_contestacao": 0.00030854758740996724, "vas_consulta": 5.711313475205976e-05, "conta_explicacao": 0.00011021471716806724, "sem_correspondencia": 0.0010148746129808241}, "confidence": 0.994895197118311, "input_tokens": 549, "latency_ms": 145.84597699999335} +{"id": "g0032-conta_debito_automatico_digital-emocional-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_compra": 0.0005755353237310253, "roaming_duvida": 0.00021392328174665786, "internet_consumo": 0.0002849353720576314, "bonus_nao_recebido": 0.00023568349545097665, "conta_contestacao": 0.000980050808374125, "conta_pagamento_confirmacao": 0.00046523539108287343, "conta_debito_automatico_digital": 0.9962005392652361, "plano_troca": 0.00016746525193554968, "conta_segunda_via": 0.0001654697158803333, "recarga_realizar": 3.705278398843743e-05, "conta_vencimento": 5.702703182501718e-05, "reclamacao_atendimento": 0.0001260406878390722, "conta_explicacao": 7.484518351258655e-05, "internet_problema_conexao": 5.878661718194764e-05, "beneficios_consulta": 0.00015428092766547365, "sem_correspondencia": 0.00020312886249218264}, "confidence": 0.9959472418829187, "input_tokens": 671, "latency_ms": 214.56576299999597} +{"id": "g0032-conta_debito_automatico_digital-emocional-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0005543710823517295, "conta_debito_automatico_digital": 0.997515057122266, "conta_segunda_via": 0.0008129492795012573, "sem_correspondencia": 0.001117622515881062}, "confidence": 0.9966867428296878, "input_tokens": 335, "latency_ms": 79.42298099999334} +{"id": "g0032-conta_debito_automatico_digital-emocional-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.002410639419505962, "conta_debito_automatico_digital": 0.9840959814185237, "atendimento_humano": 0.0006292506057460372, "conta_explicacao": 0.0011985230861999627, "conta_contestacao": 0.0009080863213359997, "roaming_cobranca": 0.000808643265785425, "seguranca_perda_roubo": 0.00042584778920477345, "conta_pagamento_confirmacao": 0.00017184012640528677, "internet_problema_conexao": 0.00012788525413987955, "conta_vencimento": 0.00013623574613447318, "negociacao_divida": 4.744890919022219e-05, "sem_correspondencia": 0.00903961805782843}, "confidence": 0.9826501615474801, "input_tokens": 542, "latency_ms": 143.923577999999} +{"id": "g0032-conta_debito_automatico_digital-emocional-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.0002792645938342677, "conta_vencimento": 0.0002602362065545145, "negociacao_divida": 0.0004421535187167691, "conta_contestacao": 0.00019269522900034237, "conta_debito_automatico_digital": 0.9972220577788994, "conta_explicacao": 0.0003813819591973893, "conta_segunda_via": 7.347008564419604e-05, "sem_correspondencia": 0.0011487406281532019}, "confidence": 0.9968252088901705, "input_tokens": 447, "latency_ms": 106.5090269999871} +{"id": "g0032-conta_debito_automatico_digital-emocional-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.00035106780095126575, "conta_segunda_via": 0.00021338833889800006, "conta_explicacao": 0.00045333476308193955, "conta_debito_automatico_digital": 0.9971192971335622, "conta_vencimento": 0.0004368384427794074, "conta_pagamento_confirmacao": 0.00010423795904623163, "plano_consulta": 3.276444497910115e-05, "sem_correspondencia": 0.0012890711167018855}, "confidence": 0.9967077681526424, "input_tokens": 439, "latency_ms": 104.99459799999045} +{"id": "g0032-conta_debito_automatico_digital-emocional-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9126899653675548, "conta_segunda_via": 0.004121656906413735, "conta_contestacao": 0.0032635103189165354, "vas_consulta": 0.0030137738169894847, "conta_pagamento_confirmacao": 0.005590675387491674, "conta_explicacao": 0.005520793572736364, "conta_vencimento": 0.0011364668694135713, "sem_correspondencia": 0.06466315776048369}, "confidence": 0.9002171032772057, "input_tokens": 433, "latency_ms": 105.73765799998114} +{"id": "g0032-conta_debito_automatico_digital-emocional-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_pacote_adicional": 0.0003979012795006066, "conta_segunda_via": 0.00021419440073014106, "conta_debito_automatico_digital": 0.995929894782808, "conta_pagamento_confirmacao": 0.00041200204148552185, "conta_contestacao": 0.00015116087467347594, "conta_explicacao": 0.00012705735646122284, "conta_vencimento": 9.64356601905002e-05, "sem_correspondencia": 0.00267135360415052}, "confidence": 0.9953484511803519, "input_tokens": 446, "latency_ms": 105.22862800002031} +{"id": "g0032-conta_debito_automatico_digital-emocional-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9883206206269006, "conta_segunda_via": 0.004726621117752298, "conta_contestacao": 0.0022410654123697464, "sem_correspondencia": 0.004711692842977174}, "confidence": 0.9844274941692012, "input_tokens": 343, "latency_ms": 83.95126000002051} +{"id": "g0032-conta_debito_automatico_digital-emocional-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.0025681905342800856, "conta_debito_automatico_digital": 0.9679774889965372, "conta_contestacao": 0.004545240134972797, "sem_correspondencia": 0.024909080334209934}, "confidence": 0.9573033186620495, "input_tokens": 336, "latency_ms": 78.69745499999681} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0024317932489393897, "conta_debito_automatico_digital": 0.9819340525909713, "conta_segunda_via": 0.0028630281856844957, "sem_correspondencia": 0.012771125974404825}, "confidence": 0.9759120701212951, "input_tokens": 340, "latency_ms": 83.14795199999025} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9369484970726606, "cancelamento_linha": 0.012190380320548344, "portabilidade": 0.021364057527408394, "sem_correspondencia": 0.029497065079382635}, "confidence": 0.9159313294302142, "input_tokens": 315, "latency_ms": 78.59057800001779} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_pedido": 0.0006970359964755037, "atendimento_humano": 0.00041680827892670607, "fidelidade_resgate": 0.0005314769146109536, "marketplace_compra": 0.0003160030328203072, "conta_debito_automatico_digital": 0.9874814324249926, "conta_pagamento_confirmacao": 0.003333641143912629, "reclamacao_atendimento": 0.0002836119841352482, "conta_segunda_via": 0.00029374829072130465, "conta_contestacao": 0.0004240250319067001, "conta_explicacao": 0.00012731855927074909, "conta_vencimento": 0.001396097615344983, "sem_correspondencia": 0.004698800726882219}, "confidence": 0.9863433808272647, "input_tokens": 556, "latency_ms": 146.65571300000124} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.0010781939939981376, "conta_explicacao": 0.0007646783547280221, "conta_debito_automatico_digital": 0.9908545455174818, "conta_contestacao": 0.0030719458458206223, "conta_segunda_via": 0.0012316996882059156, "roaming_pacote": 0.0001356376441132594, "conta_vencimento": 0.00015669238438714586, "sem_correspondencia": 0.002706606571265181}, "confidence": 0.989548052019979, "input_tokens": 437, "latency_ms": 104.82185600000093} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9772802983833976, "conta_segunda_via": 0.004677891199773247, "conta_contestacao": 0.004126036112855801, "sem_correspondencia": 0.013915774303973288}, "confidence": 0.969707064511197, "input_tokens": 335, "latency_ms": 81.27905200001351} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.05796448544599539, "conta_segunda_via": 0.003903528373175914, "conta_pagamento_confirmacao": 0.0019239528158373944, "cancelamento_linha": 0.0005810989621071013, "roaming_pacote": 0.018405362788401554, "parceiros_ofertas": 0.02337867012238412, "suporte_chip_esim": 0.014706922899944365, "conta_vencimento": 0.0028271915347926496, "negociacao_religacao": 0.09252503418025025, "cadastro_atualizacao": 0.0356942082278069, "conta_explicacao": 0.019010794003769753, "sem_correspondencia": 0.7290787506455346}, "confidence": 0.7044495461587652, "input_tokens": 526, "latency_ms": 141.2328039999977} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"suporte_sem_sinal": 0.04773119871906078, "conta_contestacao": 0.007692020265136836, "conta_explicacao": 0.7146320427817378, "conta_segunda_via": 0.007932937393172197, "conta_vencimento": 0.04263143981642126, "conta_pagamento_confirmacao": 0.012713306326900185, "roaming_cobranca": 0.003153311447282548, "sem_correspondencia": 0.16351374325028842}, "confidence": 0.6738651917505575, "input_tokens": 433, "latency_ms": 105.59766299999751} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9736290487761968, "conta_pagamento_confirmacao": 0.002156879517349351, "conta_contestacao": 0.0007463443797679404, "conta_vencimento": 0.0006038636373878712, "conta_explicacao": 0.0029001035301821454, "conta_segunda_via": 0.0013860183575658987, "marketplace_compra": 0.00046796392398068727, "sem_correspondencia": 0.01810977787756934}, "confidence": 0.9698617700299392, "input_tokens": 453, "latency_ms": 112.37231399999814} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.0016495941562951065, "conta_contestacao": 0.0030782552157800087, "conta_debito_automatico_digital": 0.9902942197082796, "sem_correspondencia": 0.004977930919645277}, "confidence": 0.9870589596110397, "input_tokens": 329, "latency_ms": 78.0872059999922} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8249780076919355, "vas_cancelamento": 0.0005840522527816559, "conta_segunda_via": 0.0022434515408570775, "conta_explicacao": 0.0068426628766103115, "conta_vencimento": 0.01608901804225414, "conta_contestacao": 0.011568316719008986, "conta_pagamento_confirmacao": 0.04879841811039221, "sem_correspondencia": 0.08889607276616024}, "confidence": 0.7999748659336403, "input_tokens": 442, "latency_ms": 104.37204199999428} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"vas_cancelamento": 0.0011236626298887617, "recarga_saldo": 0.0002166220000188294, "conta_pagamento_confirmacao": 0.00023868176395734714, "conta_vencimento": 0.00038758504145666056, "internet_pacote_adicional": 0.00020582444658371663, "suporte_sem_sinal": 0.000179092520893639, "vas_contratacao": 0.00043530214065023174, "conta_explicacao": 0.00020064049484909874, "marketplace_compra": 0.000669959982044277, "conta_segunda_via": 0.0006766591442622742, "bonus_nao_recebido": 0.00043868989972243796, "conta_debito_automatico_digital": 0.9941971560801526, "atendimento_humano": 0.0002394414156630773, "conta_contestacao": 0.00025235075158582166, "plano_consulta": 0.00014212705400844477, "sem_correspondencia": 0.0003962046342627973}, "confidence": 0.9938102998188293, "input_tokens": 664, "latency_ms": 178.2730479999941} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9104805090493716, "conta_segunda_via": 0.016085610153236254, "conta_contestacao": 0.0131654538471963, "sem_correspondencia": 0.06026842695019586}, "confidence": 0.8806406787324955, "input_tokens": 331, "latency_ms": 77.2431189999736} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.9224151270629594, "negociacao_religacao": 0.01938620433875697, "conta_segunda_via": 0.011299383627852827, "sem_correspondencia": 0.04689928497043088}, "confidence": 0.8965535027506125, "input_tokens": 318, "latency_ms": 76.42334600001277} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.00045959775711557993, "conta_contestacao": 0.00043470828877456336, "negociacao_religacao": 0.0009541941344007687, "conta_pagamento_confirmacao": 0.9970328969026807, "conta_explicacao": 0.0004264909847126921, "conta_segunda_via": 0.0001738434335400612, "conta_debito_automatico_digital": 5.5706158282331806e-05, "sem_correspondencia": 0.00046256234049320174}, "confidence": 0.9966090250316354, "input_tokens": 424, "latency_ms": 102.25619100000927} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.06450491671217068, "conta_segunda_via": 0.05582564354694792, "conta_pagamento_confirmacao": 0.8194574713534429, "sem_correspondencia": 0.06021196838743844}, "confidence": 0.7592766284712571, "input_tokens": 319, "latency_ms": 77.46392799998603} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.02170792511048838, "conta_segunda_via": 0.0011132522162403886, "fidelidade_pontos": 0.0009744513764549606, "recarga_realizar": 0.001408211695890059, "negociacao_divida": 0.013103420093449501, "conta_explicacao": 0.007664240803313474, "conta_vencimento": 0.0002564810616370677, "parceiros_ofertas": 0.0002555749575950252, "conta_pagamento_confirmacao": 0.9445191648472766, "conta_debito_automatico_digital": 0.000274580753802186, "negociacao_religacao": 0.00017869525705277377, "sem_correspondencia": 0.00854400182679967}, "confidence": 0.9394754525606653, "input_tokens": 529, "latency_ms": 140.91661800000566} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.00630270527310949, "conta_pagamento_confirmacao": 0.9663255575845067, "negociacao_religacao": 0.005774417407252807, "sem_correspondencia": 0.02159731973513096}, "confidence": 0.9551007434460089, "input_tokens": 312, "latency_ms": 75.53967100000136} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.007357362880340204, "conta_debito_automatico_digital": 0.0007675348330237147, "conta_contestacao": 0.0005693886051665118, "bonus_nao_recebido": 0.00024151727823889494, "negociacao_religacao": 0.0016897768275460176, "conta_segunda_via": 0.11419550691160718, "atendimento_humano": 0.0021214984465215427, "conta_explicacao": 0.004256064720052923, "beneficios_consulta": 0.0038182675329363493, "marketplace_compra": 0.002111714536345685, "conta_pagamento_confirmacao": 0.8360964549716108, "sem_correspondencia": 0.02677491245661026}, "confidence": 0.8211961326963025, "input_tokens": 546, "latency_ms": 150.10624399999983} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.003835133056853697, "conta_pagamento_confirmacao": 0.9834229712486972, "conta_segunda_via": 0.0039232304414208155, "sem_correspondencia": 0.00881866525302843}, "confidence": 0.9778972949982628, "input_tokens": 324, "latency_ms": 76.46674000000075} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"suporte_chip_esim": 0.010088885363611745, "plano_consulta": 0.001289039387330552, "negociacao_religacao": 0.0016704922725228524, "conta_explicacao": 0.4106557370286054, "conta_vencimento": 0.0025933749689051825, "marketplace_compra": 0.0014027636448814868, "conta_contestacao": 0.4197543266552592, "troca_numero": 0.0007960790271265347, "suporte_sem_sinal": 0.0013037317714014835, "conta_pagamento_confirmacao": 0.1292764776384911, "conta_segunda_via": 0.0021749937468244786, "bonus_nao_recebido": 0.00021307145367281238, "seguranca_perda_roubo": 0.00015557674731959929, "parceiros_ofertas": 0.0008375058199030531, "conta_debito_automatico_digital": 0.0004837587149273744, "sem_correspondencia": 0.017304185759217033}, "confidence": 0.38107128176560995, "input_tokens": 653, "latency_ms": 175.57103400000074} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"recarga_saldo": 0.0021717721496878925, "plano_troca": 0.0007383739548280231, "desconto_retencao": 0.00226628890028873, "conta_explicacao": 0.006887244591717139, "conta_pagamento_confirmacao": 0.8405460300299175, "negociacao_religacao": 0.002668116083419712, "seguranca_perda_roubo": 0.0017711048810281583, "conta_debito_automatico_digital": 0.00099675020499294, "fidelidade_resgate": 0.0069373607022057875, "conta_vencimento": 0.003919167814546201, "negociacao_divida": 0.004740486413701672, "conta_segunda_via": 0.052050307693926844, "seguranca_fraude": 0.002989549232155604, "conta_contestacao": 0.03230461157320959, "internet_problema_conexao": 0.0025011382866475464, "sem_correspondencia": 0.03651169748772688}, "confidence": 0.8299157653652449, "input_tokens": 655, "latency_ms": 174.56489199997804} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.04071411085747014, "negociacao_religacao": 0.004692972156528233, "conta_pagamento_confirmacao": 0.9193655354573554, "sem_correspondencia": 0.035227381528646205}, "confidence": 0.8924873806098071, "input_tokens": 317, "latency_ms": 78.52168200000165} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.005843285274887901, "seguranca_fraude": 0.00032028791339789583, "suporte_configuracao": 0.0008381933686700844, "reclamacao_atendimento": 0.0007326948021523382, "internet_problema_conexao": 0.0008972816290322486, "conta_contestacao": 0.009767000489620386, "conta_explicacao": 0.005590165214070841, "cadastro_atualizacao": 0.00040808073760227083, "conta_vencimento": 0.0020151298966343155, "conta_pagamento_confirmacao": 0.969292837860195, "roaming_cobranca": 0.000495136260871836, "negociacao_religacao": 0.00039442852355406257, "conta_debito_automatico_digital": 0.00019812071209681544, "portabilidade": 0.0019727700175686145, "parceiros_ofertas": 0.00010976956444174753, "sem_correspondencia": 0.0011248177352037479}, "confidence": 0.9672456937175414, "input_tokens": 653, "latency_ms": 177.38747699999635} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.024002462825674697, "conta_pagamento_confirmacao": 0.9246776502927668, "negociacao_religacao": 0.007924458468606529, "sem_correspondencia": 0.043395428412951846}, "confidence": 0.8995702003903561, "input_tokens": 318, "latency_ms": 76.01074300001187} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.004941298323595089, "conta_pagamento_confirmacao": 0.9658607704780767, "conta_vencimento": 0.004502556498310605, "conta_segunda_via": 0.0019652558920986098, "negociacao_religacao": 0.0011702311445403357, "conta_contestacao": 0.0009437124108546489, "conta_debito_automatico_digital": 0.0009103158748846602, "sem_correspondencia": 0.019705859377639374}, "confidence": 0.9609837376892303, "input_tokens": 433, "latency_ms": 103.49967600001264} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 0.0007797600800414417, "conta_pagamento_confirmacao": 0.9940859666113544, "cadastro_atualizacao": 0.0006969937793109323, "marketplace_compra": 0.0007230160600340098, "conta_debito_automatico_digital": 0.0013150949943928313, "vas_cancelamento": 0.0002570024988833398, "troca_numero": 0.00025040821869744804, "conta_vencimento": 0.00026437283066971137, "conta_segunda_via": 0.0010970460259368377, "negociacao_religacao": 0.00011307942832476894, "conta_explicacao": 0.00014351306649303008, "conta_contestacao": 5.283857326746917e-05, "bonus_nao_recebido": 1.8473763003247258e-05, "internet_pacote_adicional": 1.8730068916989705e-05, "fidelidade_pontos": 4.330709420256826e-05, "sem_correspondencia": 0.0001403969064708498}, "confidence": 0.9936916977187783, "input_tokens": 667, "latency_ms": 178.11428400000295} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.006670220473456109, "conta_pagamento_confirmacao": 0.9753476316834885, "negociacao_religacao": 0.004803344199127284, "sem_correspondencia": 0.013178803643928103}, "confidence": 0.9671301755779846, "input_tokens": 329, "latency_ms": 77.03352900000482} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.005519754098476011, "conta_segunda_via": 0.004499962880427027, "conta_pagamento_confirmacao": 0.9705459579682505, "sem_correspondencia": 0.019434325052846587}, "confidence": 0.9607279439576674, "input_tokens": 328, "latency_ms": 77.42649200000074} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.010070697036526967, "negociacao_religacao": 0.00310557752997485, "conta_pagamento_confirmacao": 0.9687397499581546, "sem_correspondencia": 0.018083975475343673}, "confidence": 0.9583196666108728, "input_tokens": 330, "latency_ms": 77.89267699999414} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.004157362992371127, "conta_pagamento_confirmacao": 0.9828447655692947, "negociacao_religacao": 0.003670212536838617, "sem_correspondencia": 0.009327658901495613}, "confidence": 0.9771263540923929, "input_tokens": 326, "latency_ms": 77.29754199999661} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.7826860804886887, "conta_debito_automatico_digital": 0.019385428889543765, "conta_contestacao": 0.11968605476690443, "negociacao_religacao": 0.004944040766808075, "conta_vencimento": 0.008405830826881731, "conta_explicacao": 0.013746458570595723, "conta_segunda_via": 0.0026755526108813215, "sem_correspondencia": 0.048470553079696076}, "confidence": 0.751641234844216, "input_tokens": 438, "latency_ms": 104.20769899999982} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.000321104960279079, "internet_problema_conexao": 0.00023939354715994375, "suporte_configuracao": 0.00039307199174388996, "conta_pagamento_confirmacao": 0.9979768310315388, "negociacao_religacao": 0.00019973258222559745, "roaming_pacote": 0.00012050982841468161, "conta_explicacao": 0.00013909687128534561, "conta_segunda_via": 0.0002671657154438362, "cancelamento_linha": 6.787190887348578e-05, "conta_vencimento": 2.533229181975523e-05, "vas_consulta": 2.719414890250595e-05, "conta_debito_automatico_digital": 0.00013788627170912678, "suporte_chip_esim": 2.3905349491869854e-05, "marketplace_compra": 1.665764890173295e-05, "plano_consulta": 1.674838161061574e-05, "sem_correspondencia": 2.7497470599913413e-05}, "confidence": 0.9978419531003077, "input_tokens": 652, "latency_ms": 176.24061500001176} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.0014721690613239261, "cadastro_atualizacao": 0.00016886253192427788, "conta_explicacao": 0.0009569236945860261, "suporte_chip_esim": 0.00026323547343741087, "negociacao_religacao": 0.0005875518755844632, "portabilidade": 0.0009344566551535696, "parceiros_ofertas": 0.0006102584962858924, "internet_pacote_adicional": 0.00029644692715433417, "conta_vencimento": 0.0012207177972229795, "conta_pagamento_confirmacao": 0.990460562208024, "seguranca_perda_roubo": 0.0003034538108690276, "conta_segunda_via": 0.0008577223678975646, "conta_debito_automatico_digital": 0.00013133755964401687, "negociacao_divida": 0.0013957890037462474, "vas_contratacao": 6.188270275937976e-05, "sem_correspondencia": 0.0002786298343867922}, "confidence": 0.9898245996885587, "input_tokens": 661, "latency_ms": 178.47417799998766} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"beneficios_consulta": 0.0024489229794715916, "conta_debito_automatico_digital": 0.044433939175393504, "recarga_realizar": 0.004547311726412892, "internet_problema_conexao": 0.0012823071155070836, "marketplace_compra": 0.0014517111701076372, "cancelamento_linha": 0.0018033468152919574, "desconto_retencao": 0.0019572932421629626, "conta_contestacao": 0.1466916953028052, "conta_segunda_via": 0.7516825267484991, "negociacao_religacao": 0.011467564722324849, "conta_vencimento": 0.0006592547808500122, "portabilidade": 0.00041336849224802446, "recarga_saldo": 0.0017306376002739913, "conta_explicacao": 0.02293973414205489, "atendimento_humano": 0.0005858919102188436, "sem_correspondencia": 0.005904494076377408}, "confidence": 0.7351280285317326, "input_tokens": 627, "latency_ms": 170.16998899998725} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"plano_troca": 0.0007955781171858166, "roaming_cobranca": 0.0002004846845250388, "conta_debito_automatico_digital": 0.0005978732256231144, "conta_contestacao": 0.2788789154889949, "portabilidade": 0.00037994256022133967, "troca_numero": 8.01066184617037e-05, "conta_vencimento": 0.00015528066212767866, "conta_explicacao": 0.0004430487922677613, "internet_pacote_adicional": 0.00019424471573606576, "negociacao_religacao": 8.448487728700607e-05, "marketplace_compra": 6.678251452005669e-05, "conta_segunda_via": 0.13033384057844946, "parceiros_ofertas": 0.0001351039500872692, "conta_pagamento_confirmacao": 0.5834142795569598, "reclamacao_atendimento": 0.0002807222700094533, "sem_correspondencia": 0.0039593113875435685}, "confidence": 0.5556418981940905, "input_tokens": 641, "latency_ms": 175.68099700000062} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.0004567086761877477, "conta_contestacao": 0.00010966706299584017, "desconto_retencao": 0.00011163015650429185, "atendimento_humano": 0.00016129148566754027, "conta_segunda_via": 0.00016870703387743515, "vas_contratacao": 0.00015538893126138982, "conta_vencimento": 0.00015547876061855413, "negociacao_divida": 0.0003208373992771769, "cancelamento_linha": 0.00046124445226786056, "beneficios_consulta": 0.00019726295998911188, "plano_troca": 0.0009134430520055104, "conta_pagamento_confirmacao": 0.9965082426133328, "negociacao_religacao": 0.00013616992875839235, "vas_consulta": 3.882093776890269e-05, "conta_debito_automatico_digital": 4.117954406357045e-05, "sem_correspondencia": 6.39270054238725e-05}, "confidence": 0.9962754587875552, "input_tokens": 642, "latency_ms": 183.95848999998066} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.2781139383815706, "conta_segunda_via": 0.17264701841184749, "negociacao_religacao": 0.06471307991954384, "sem_correspondencia": 0.4845259632870382}, "confidence": 0.3127012843827175, "input_tokens": 348, "latency_ms": 82.8283479999925} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"portabilidade": 0.007761803102087501, "suporte_chip_esim": 0.0011798985547646329, "conta_contestacao": 0.009139195851879422, "negociacao_religacao": 0.6294712943408189, "recarga_saldo": 0.0009489299349221781, "conta_vencimento": 0.0006496256607983828, "conta_segunda_via": 0.0011489123423885526, "conta_pagamento_confirmacao": 0.33960459326751735, "conta_debito_automatico_digital": 0.0009245862930028324, "conta_explicacao": 0.00023705766180043538, "internet_problema_conexao": 0.00032442693630542024, "sem_correspondencia": 0.008609676053714236}, "confidence": 0.5957868665536208, "input_tokens": 550, "latency_ms": 145.41397899998287} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 179, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.8156129963232776, "negociacao_religacao": 0.03412967636900562, "conta_segunda_via": 0.04559800538429966, "sem_correspondencia": 0.10465932192341712}, "confidence": 0.7541506617643701, "input_tokens": 355, "latency_ms": 83.48128400001542} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.003293175246519419, "negociacao_religacao": 0.0010105915415786146, "conta_pagamento_confirmacao": 0.9862269049691903, "sem_correspondencia": 0.009469328242711723}, "confidence": 0.9816358732922538, "input_tokens": 336, "latency_ms": 78.2763809999949} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_configuracao": 0.00337541056981371, "fidelidade_resgate": 0.0007514010712756551, "conta_vencimento": 0.0047701349098137925, "negociacao_religacao": 0.0008277706071105348, "conta_segunda_via": 0.029302495056940072, "conta_pagamento_confirmacao": 0.8814293051138639, "conta_debito_automatico_digital": 0.011738728242704789, "recarga_realizar": 0.0006429437245670438, "internet_consumo": 0.0015041893906417938, "conta_contestacao": 0.0028896869148944166, "conta_explicacao": 0.011070342557750912, "sem_correspondencia": 0.051697591840623155}, "confidence": 0.8706501510333066, "input_tokens": 573, "latency_ms": 147.98414200001275} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_debito_automatico_digital": 0.003046216344106936, "vas_cancelamento": 0.0006211057675738747, "conta_explicacao": 0.0009940365003252365, "negociacao_divida": 0.03946052050103414, "conta_segunda_via": 0.0008525679098967299, "portabilidade": 0.012256242767720634, "conta_pagamento_confirmacao": 0.8334806348321527, "troca_numero": 0.0013600428287558414, "vas_contratacao": 0.001616708144234045, "fidelidade_pontos": 0.0009690290685264147, "conta_contestacao": 0.0010278465785858143, "reclamacao_atendimento": 0.028443551225502146, "negociacao_religacao": 0.0007076470379536542, "conta_vencimento": 0.0017029776704063726, "roaming_cobranca": 0.00025637588918583026, "sem_correspondencia": 0.07320449693403969}, "confidence": 0.8223793438209628, "input_tokens": 664, "latency_ms": 180.08228200000076} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao", "negociacao_religacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.0022859872436788342, "vas_consulta": 0.000687137574621024, "conta_segunda_via": 0.002318568652573459, "fidelidade_resgate": 0.0007678201823924299, "conta_contestacao": 0.6822024448648101, "suporte_sem_sinal": 0.00270715242310092, "negociacao_religacao": 0.15484361031667213, "cadastro_atualizacao": 0.00016704506870873193, "negociacao_divida": 0.13060364595573332, "conta_pagamento_confirmacao": 0.020509796635293752, "fidelidade_pontos": 0.00024463463212485786, "sem_correspondencia": 0.0026621564502904036}, "confidence": 0.6533117580343383, "input_tokens": 586, "latency_ms": 151.0626419999994} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_divida": 0.005392016043381691, "conta_pagamento_confirmacao": 0.9820603673545156, "plano_troca": 0.0043595203209761966, "negociacao_religacao": 0.0013922891989479084, "roaming_pacote": 0.0017612492201919423, "conta_segunda_via": 0.0019864145179033996, "marketplace_pedido": 0.00030217376890894583, "conta_debito_automatico_digital": 0.00029869378476538256, "conta_vencimento": 0.00014510033534829406, "conta_contestacao": 0.0002737927245822719, "conta_explicacao": 0.0015260326215016198, "sem_correspondencia": 0.0005023501089764926}, "confidence": 0.9804294916594718, "input_tokens": 558, "latency_ms": 145.49172099998486} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.02870581800492436, "conta_segunda_via": 0.004814300264824851, "conta_pagamento_confirmacao": 0.8798989050192665, "sem_correspondencia": 0.08658097671098433}, "confidence": 0.8398652066923552, "input_tokens": 351, "latency_ms": 82.86695099999974} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 119, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0012091585040394923, "conta_contestacao": 0.0003093683650181021, "conta_debito_automatico_digital": 0.0006466541612831205, "negociacao_religacao": 0.0003068186023007638, "conta_vencimento": 0.00037139961794137007, "conta_explicacao": 0.0012674356000270932, "conta_pagamento_confirmacao": 0.9938863862181155, "sem_correspondencia": 0.002002778931274529}, "confidence": 0.9930130128207033, "input_tokens": 445, "latency_ms": 104.66775500000836} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.007997506195793279, "portabilidade": 0.003347998320588831, "conta_contestacao": 0.003383571290866958, "conta_debito_automatico_digital": 0.007537850863968365, "conta_pagamento_confirmacao": 0.8977928356790624, "conta_segunda_via": 0.0024280381900548156, "conta_explicacao": 0.0021905957970632197, "marketplace_compra": 0.002015107810949246, "seguranca_fraude": 0.0022521459589715633, "troca_numero": 0.0003793145894191024, "conta_vencimento": 0.0007785706289846153, "sem_correspondencia": 0.06989646467427756}, "confidence": 0.8885012752862501, "input_tokens": 563, "latency_ms": 147.2352720000174} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["roaming_cobranca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 175, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.014459961981687617, "conta_pagamento_confirmacao": 0.8857064401217877, "negociacao_religacao": 0.00660749927685887, "sem_correspondencia": 0.09322609861966588}, "confidence": 0.8476085868290503, "input_tokens": 359, "latency_ms": 83.80935599998907} +{"id": "g0042-negociacao_divida-curto_neutro-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9914543946675218, "conta_segunda_via": 0.003378500833065048, "negociacao_religacao": 0.0013092413561159471, "sem_correspondencia": 0.0038578631432971654}, "confidence": 0.9886058595566961, "input_tokens": 317, "latency_ms": 76.50577600000474} +{"id": "g0042-negociacao_divida-curto_neutro-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.0012065481428137313, "plano_nova_linha": 0.0003029842858524058, "negociacao_divida": 0.9952194017240106, "roaming_pacote": 0.000801497738761483, "recarga_realizar": 0.0002992896765285048, "conta_explicacao": 0.00019509150258627766, "fidelidade_pontos": 0.00018972517540340064, "suporte_configuracao": 9.903081349216471e-05, "conta_vencimento": 0.0004639159863323488, "troca_numero": 5.333794822128729e-05, "beneficios_consulta": 0.0002716785867293046, "negociacao_religacao": 0.00016046809814776824, "conta_debito_automatico_digital": 0.00016446190682027417, "marketplace_pedido": 3.619359493110749e-05, "cadastro_atualizacao": 8.435744627535164e-05, "sem_correspondencia": 0.00045201737309424943}, "confidence": 0.9949006951722784, "input_tokens": 627, "latency_ms": 167.7544990000115} +{"id": "g0042-negociacao_divida-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.07230525680105412, "conta_segunda_via": 0.5189468879668381, "conta_explicacao": 0.22440941031299386, "sem_correspondencia": 0.18433844491911394}, "confidence": 0.35859585062245075, "input_tokens": 314, "latency_ms": 75.75698700000544} +{"id": "g0042-negociacao_divida-curto_neutro-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9922732517080806, "conta_segunda_via": 0.003140067861117764, "negociacao_religacao": 0.0017318773568600725, "sem_correspondencia": 0.0028548030739416396}, "confidence": 0.9896976689441074, "input_tokens": 315, "latency_ms": 76.55784400000698} +{"id": "g0042-negociacao_divida-curto_neutro-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.0009053254238864523, "troca_numero": 0.00025206634841269866, "desconto_retencao": 0.00028363969935800204, "parceiros_ofertas": 0.0002446015642598023, "fidelidade_resgate": 0.00022610084069781203, "suporte_configuracao": 0.00022902603193015108, "plano_nova_linha": 0.0002796628209311245, "negociacao_religacao": 0.0020509595529528556, "conta_explicacao": 0.002746124788472266, "recarga_nao_creditada": 0.0011159277937875121, "conta_segunda_via": 0.0004283362668224083, "plano_troca": 0.0007164651045467673, "negociacao_divida": 0.9895701967730127, "roaming_duvida": 0.00022069309560191053, "conta_pagamento_confirmacao": 8.210388844377055e-05, "sem_correspondencia": 0.000648770006883739}, "confidence": 0.9888748765578801, "input_tokens": 643, "latency_ms": 174.81859700001223} +{"id": "g0042-negociacao_divida-curto_neutro-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.002198807787670945, "parceiros_ofertas": 0.0002729679718465004, "atendimento_humano": 0.00028539083405240527, "plano_consulta": 0.0002691237805814581, "recarga_saldo": 0.0006935305056939185, "roaming_pacote": 0.0009046904507880698, "marketplace_pedido": 0.00046849173630253156, "conta_segunda_via": 0.0008586972080774412, "suporte_configuracao": 0.0010158456213175513, "negociacao_divida": 0.9922433849036002, "plano_troca": 0.00016460057753250987, "conta_contestacao": 9.474037743934632e-05, "beneficios_consulta": 7.265416984137928e-05, "suporte_chip_esim": 0.0002579159445231032, "portabilidade": 4.8705327276205663e-05, "sem_correspondencia": 0.00015045280345639118}, "confidence": 0.9917262772305073, "input_tokens": 635, "latency_ms": 177.44705900000213} +{"id": "g0042-negociacao_divida-curto_neutro-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"beneficios_consulta": 0.0006218104872019281, "internet_pacote_adicional": 0.0005063138303657887, "portabilidade": 0.0007260326904714891, "negociacao_divida": 0.9973515631366319, "recarga_nao_creditada": 0.00018538328948875042, "roaming_cobranca": 6.840042555819073e-05, "cancelamento_linha": 9.562300380074579e-05, "vas_consulta": 6.408257707708314e-05, "conta_vencimento": 0.00010954912095736349, "negociacao_religacao": 2.8896045083825646e-05, "plano_troca": 3.4415516288903057e-05, "fidelidade_resgate": 2.616132781118767e-05, "conta_segunda_via": 4.26836399292149e-05, "internet_consumo": 2.8859141731183684e-05, "fidelidade_pontos": 1.7907688046434406e-05, "sem_correspondencia": 9.23180795557937e-05}, "confidence": 0.9971750006790747, "input_tokens": 612, "latency_ms": 167.9026580000027} +{"id": "g0042-negociacao_divida-curto_neutro-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"troca_numero": 0.000557854164259586, "internet_problema_conexao": 0.000646424538449725, "conta_segunda_via": 0.0010161982874940198, "negociacao_religacao": 0.00057424540979208, "negociacao_divida": 0.9958014790020615, "suporte_chip_esim": 0.0003101141093412342, "marketplace_compra": 7.937084768263153e-05, "sem_correspondencia": 0.0010143136409191992}, "confidence": 0.9952016902880702, "input_tokens": 424, "latency_ms": 105.1815559999909} +{"id": "g0042-negociacao_divida-curto_neutro-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.004306661320709206, "plano_troca": 0.0007573480807752787, "roaming_duvida": 0.001307592126871748, "seguranca_perda_roubo": 0.0005151201926570219, "negociacao_divida": 0.9844013277361042, "negociacao_religacao": 0.0003264525257355065, "cadastro_atualizacao": 0.00010581566535381412, "internet_consumo": 0.00015796844985812845, "parceiros_ofertas": 0.00029427796179102585, "recarga_realizar": 3.949486178056452e-05, "cancelamento_linha": 0.00015806987015673757, "sem_correspondencia": 0.00762987120820663}, "confidence": 0.9829832666212048, "input_tokens": 521, "latency_ms": 141.38172299999496} +{"id": "g0042-negociacao_divida-curto_neutro-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9896860197615839, "negociacao_religacao": 0.00361987816987336, "conta_segunda_via": 0.0021274048098407074, "sem_correspondencia": 0.004566697258701868}, "confidence": 0.9862480263487791, "input_tokens": 314, "latency_ms": 76.22693399997615} +{"id": "g0042-negociacao_divida-curto_neutro-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"roaming_cobranca": 0.0007209000363055405, "desconto_retencao": 0.012109039614977547, "negociacao_religacao": 0.0011380115095509574, "negociacao_divida": 0.9836569114215943, "conta_segunda_via": 0.0005409517410406988, "portabilidade": 7.049593382705074e-05, "conta_contestacao": 0.0008537585709922461, "bonus_nao_recebido": 4.276324660984456e-05, "conta_vencimento": 8.774967313761648e-05, "suporte_sem_sinal": 1.5057867169170596e-05, "fidelidade_pontos": 1.268697479135504e-05, "sem_correspondencia": 0.0007516734100038078}, "confidence": 0.9821711760962849, "input_tokens": 540, "latency_ms": 142.51957700000162} +{"id": "g0042-negociacao_divida-curto_neutro-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"atendimento_humano": 0.0013990353741741715, "fidelidade_pontos": 0.000305763393473702, "roaming_cobranca": 0.0003828495937200579, "negociacao_religacao": 0.00035097861049097364, "conta_explicacao": 0.0009360612230457316, "negociacao_divida": 0.9942930021892493, "conta_segunda_via": 0.00023992526672532682, "beneficios_consulta": 0.0002713836832212325, "recarga_nao_creditada": 0.0002989978767236833, "seguranca_fraude": 3.128023312038666e-05, "parceiros_ofertas": 6.568462487056378e-05, "sem_correspondencia": 0.001425037931184864}, "confidence": 0.9937741842064537, "input_tokens": 523, "latency_ms": 142.47794000002045} +{"id": "g0045-negociacao_divida-regionalismo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0045344031009831275, "conta_segunda_via": 0.0018977732848384666, "negociacao_divida": 0.9848455437431543, "sem_correspondencia": 0.008722279871024181}, "confidence": 0.9797940583242056, "input_tokens": 342, "latency_ms": 84.22532400001614} +{"id": "g0045-negociacao_divida-regionalismo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"desconto_retencao": 0.009357426531636313, "negociacao_divida": 0.9856171046041925, "suporte_chip_esim": 0.001544132228334803, "plano_troca": 0.0010613313142180337, "beneficios_consulta": 0.00044292138499481726, "conta_segunda_via": 0.001402984294437814, "recarga_realizar": 0.00016826428807671862, "bonus_nao_recebido": 4.851837880916356e-05, "negociacao_religacao": 0.00011768695563978352, "conta_pagamento_confirmacao": 9.987576115658248e-06, "recarga_saldo": 3.758302566727575e-05, "sem_correspondencia": 0.00019205941787722781}, "confidence": 0.9843095686591193, "input_tokens": 576, "latency_ms": 147.82964600001947} +{"id": "g0045-negociacao_divida-regionalismo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.002562699263717458, "negociacao_divida": 0.991605842564705, "conta_segunda_via": 0.002176720180720228, "sem_correspondencia": 0.0036547379908573115}, "confidence": 0.9888077900862732, "input_tokens": 334, "latency_ms": 77.69268199999146} +{"id": "g0045-negociacao_divida-regionalismo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.991225205258434, "negociacao_religacao": 0.003744252598471522, "conta_segunda_via": 0.0021548493679516864, "sem_correspondencia": 0.002875692775142694}, "confidence": 0.9883002736779121, "input_tokens": 332, "latency_ms": 78.17471199999204} +{"id": "g0045-negociacao_divida-regionalismo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 136, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_vencimento": 0.0014058887811196283, "recarga_saldo": 0.0003798465365697025, "negociacao_divida": 0.9951806663456871, "vas_cancelamento": 0.0006558135457752088, "bonus_nao_recebido": 0.00017907362406103974, "vas_contratacao": 0.0001014506143513401, "suporte_chip_esim": 0.00010622335420303373, "conta_pagamento_confirmacao": 9.19669706632303e-05, "internet_consumo": 0.0001915946649337402, "conta_segunda_via": 0.00026148131221584713, "negociacao_religacao": 0.0008749978066065219, "sem_correspondencia": 0.0005709964438135512}, "confidence": 0.994742545104386, "input_tokens": 578, "latency_ms": 160.9050819999993} +{"id": "g0045-negociacao_divida-regionalismo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.004369622542088583, "conta_segunda_via": 0.001429852291901313, "negociacao_divida": 0.9860948990282774, "sem_correspondencia": 0.008105626137732764}, "confidence": 0.9814598653710366, "input_tokens": 342, "latency_ms": 81.62269199999628} +{"id": "g0045-negociacao_divida-regionalismo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.00046881926914063815, "vas_cancelamento": 0.00022304695184153744, "portabilidade": 0.00038726108359453187, "atendimento_humano": 0.00026548580466250935, "negociacao_divida": 0.9968726754904004, "marketplace_compra": 0.0002482994233996073, "plano_troca": 6.519860457938931e-05, "suporte_sem_sinal": 0.00011726105326332695, "conta_vencimento": 0.0005799274013128454, "negociacao_religacao": 4.3584118075000327e-05, "seguranca_fraude": 0.00025502440131541185, "sem_correspondencia": 0.0004734163984147188}, "confidence": 0.9965883732622551, "input_tokens": 555, "latency_ms": 144.31708100002538} +{"id": "g0045-negociacao_divida-regionalismo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.0026933461694345524, "negociacao_religacao": 0.0011248495122933395, "negociacao_divida": 0.9868092066601709, "sem_correspondencia": 0.009372597658101205}, "confidence": 0.9824122755468946, "input_tokens": 334, "latency_ms": 77.43875399998501} +{"id": "g0045-negociacao_divida-regionalismo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9964497797860741, "internet_pacote_adicional": 0.0005878386846951048, "roaming_pacote": 0.0003795053298594448, "conta_segunda_via": 0.00041185918203318593, "conta_debito_automatico_digital": 0.0009603824814967641, "cadastro_atualizacao": 0.00026126187743234633, "roaming_cobranca": 0.00016840286326404844, "suporte_configuracao": 7.443257831771053e-05, "negociacao_religacao": 0.00021050217934985032, "marketplace_pedido": 1.4864412889756777e-05, "internet_consumo": 5.2211876406551076e-05, "roaming_duvida": 5.99991234232458e-05, "portabilidade": 3.8067450244584725e-05, "conta_pagamento_confirmacao": 4.175329053308645e-05, "marketplace_compra": 4.479927036677502e-05, "sem_correspondencia": 0.0002443396136133517}, "confidence": 0.9962130984384793, "input_tokens": 671, "latency_ms": 179.1484479999781} +{"id": "g0045-negociacao_divida-regionalismo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.003434915948865705, "negociacao_divida": 0.9878758627726899, "conta_segunda_via": 0.0036191649356307515, "sem_correspondencia": 0.0050700563428136575}, "confidence": 0.9838344836969198, "input_tokens": 332, "latency_ms": 75.2965789999962} +{"id": "g0045-negociacao_divida-regionalismo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 131, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"bonus_nao_recebido": 0.00047446263211592225, "conta_contestacao": 0.00032594850353262397, "roaming_cobranca": 0.0004623821411858353, "desconto_retencao": 0.0006033703588105355, "negociacao_divida": 0.9959514147102212, "fidelidade_resgate": 0.0002884831465791134, "vas_cancelamento": 5.698926672600576e-05, "plano_troca": 0.00014285800642663707, "negociacao_religacao": 0.0004898062162213449, "internet_consumo": 5.91445661031774e-05, "conta_segunda_via": 0.0002496599257435294, "sem_correspondencia": 0.0008954805263339852}, "confidence": 0.9955833615020597, "input_tokens": 569, "latency_ms": 147.48693300001037} +{"id": "g0045-negociacao_divida-regionalismo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"recarga_saldo": 0.0002980135261637518, "negociacao_divida": 0.9983894523221376, "fidelidade_resgate": 0.0002806630019021603, "plano_troca": 0.0002825504422343535, "recarga_realizar": 0.00014658006607557266, "conta_segunda_via": 0.00018224482306843236, "beneficios_consulta": 8.053439511951992e-05, "negociacao_religacao": 8.37060312273777e-05, "atendimento_humano": 8.693315395739484e-05, "vas_contratacao": 1.01405161547276e-05, "conta_contestacao": 5.409799541383988e-05, "conta_vencimento": 2.5813669371490526e-05, "roaming_duvida": 1.3123403671705032e-05, "seguranca_fraude": 1.0140158343297454e-05, "suporte_configuracao": 1.558252518218877e-05, "sem_correspondencia": 4.042396997648994e-05}, "confidence": 0.9982820824769468, "input_tokens": 677, "latency_ms": 180.9337090000156} +{"id": "g0048-negociacao_divida-indireto_multiplo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9810147118751152, "conta_segunda_via": 0.004053802959008015, "negociacao_religacao": 0.005204927909294565, "sem_correspondencia": 0.009726557256582028}, "confidence": 0.974686282500154, "input_tokens": 330, "latency_ms": 77.10577399998897} +{"id": "g0048-negociacao_divida-indireto_multiplo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao", "conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 154, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9142807390273213, "negociacao_religacao": 0.005566064153482201, "conta_segunda_via": 0.0732299089670446, "sem_correspondencia": 0.006923287852151893}, "confidence": 0.8857076520364283, "input_tokens": 340, "latency_ms": 82.16433200001916} +{"id": "g0048-negociacao_divida-indireto_multiplo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0016819195219621196, "recarga_nao_creditada": 0.000504338193140321, "vas_cancelamento": 0.00036682112621674883, "seguranca_fraude": 0.00048004924541545334, "suporte_configuracao": 0.0006658375446436246, "negociacao_divida": 0.9933026635164587, "conta_segunda_via": 0.00028559967527215264, "sem_correspondencia": 0.0027127711768907925}, "confidence": 0.9923459011616673, "input_tokens": 448, "latency_ms": 105.2070470000217} +{"id": "g0048-negociacao_divida-indireto_multiplo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_divida", "negociacao_religacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 0.0025837827163470496, "parceiros_ofertas": 0.0005388119416328722, "vas_contratacao": 0.0003411417787653826, "cadastro_atualizacao": 0.0006755274244731468, "negociacao_divida": 0.40317229433010493, "conta_segunda_via": 0.0005065520907616664, "negociacao_religacao": 0.5503648856972353, "sem_correspondencia": 0.04181700402067969}, "confidence": 0.48613129793969734, "input_tokens": 437, "latency_ms": 104.78602200001319} +{"id": "g0048-negociacao_divida-indireto_multiplo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9974224206042139, "conta_segunda_via": 0.000508771653839366, "marketplace_compra": 0.0002893278513295329, "vas_contratacao": 0.0001625646548469264, "recarga_saldo": 0.0003904345158454318, "plano_troca": 0.00016006050309463736, "fidelidade_pontos": 0.00013811177126544363, "internet_consumo": 8.476875354407876e-05, "cadastro_atualizacao": 4.632451609605801e-05, "cancelamento_linha": 1.4193055244472906e-05, "suporte_chip_esim": 3.2783779610176527e-05, "conta_contestacao": 0.00016458290696062564, "negociacao_religacao": 0.0002621945878745474, "internet_pacote_adicional": 5.9816571978176876e-05, "plano_nova_linha": 6.41242604031015e-05, "sem_correspondencia": 0.000199520013853487}, "confidence": 0.9972505819778282, "input_tokens": 667, "latency_ms": 179.22433999999043} +{"id": "g0048-negociacao_divida-indireto_multiplo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"roaming_duvida": 0.006812698561708327, "conta_segunda_via": 0.023180841860779726, "negociacao_religacao": 0.000523050315090252, "seguranca_perda_roubo": 0.008447136933119949, "cadastro_atualizacao": 0.001494917989991629, "marketplace_compra": 0.007570469971084335, "negociacao_divida": 0.8223089975324429, "conta_contestacao": 0.0005504039758101088, "conta_explicacao": 0.10958332155499288, "fidelidade_pontos": 0.0045566995320704155, "troca_numero": 0.0005733309333465801, "sem_correspondencia": 0.014398130839563003}, "confidence": 0.8061552700353922, "input_tokens": 564, "latency_ms": 146.08571900001266} +{"id": "g0048-negociacao_divida-indireto_multiplo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"desconto_retencao": 0.0016744136621356875, "beneficios_consulta": 0.00026271449976218383, "seguranca_fraude": 0.0003604946086193647, "vas_consulta": 0.0005268929608588207, "conta_explicacao": 0.0007292970683669494, "vas_contratacao": 0.0003214290014363612, "marketplace_compra": 0.00023317516126147096, "suporte_sem_sinal": 0.0002013579779397641, "cancelamento_linha": 0.002292309854255298, "marketplace_pedido": 0.00030726272848873357, "recarga_nao_creditada": 0.0002936283796455964, "negociacao_religacao": 0.005121915082907036, "reclamacao_atendimento": 0.001313568780155271, "negociacao_divida": 0.9855573991625388, "conta_segunda_via": 0.00018425366869312087, "sem_correspondencia": 0.0006198874029355219}, "confidence": 0.9845945591067079, "input_tokens": 668, "latency_ms": 178.1554610000171} +{"id": "g0048-negociacao_divida-indireto_multiplo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.002228498893473949, "conta_contestacao": 0.0008477939078009255, "conta_segunda_via": 0.0011350617837973768, "conta_debito_automatico_digital": 0.0008235960721818319, "negociacao_divida": 0.9898500614311105, "vas_consulta": 0.00036388474148436574, "atendimento_humano": 0.0003019591674792906, "recarga_realizar": 0.0004884240495894406, "internet_pacote_adicional": 0.0003889461234135364, "negociacao_religacao": 4.2401014734772765e-05, "desconto_retencao": 0.0005460715708786899, "sem_correspondencia": 0.002983301244055071}, "confidence": 0.9889273397430294, "input_tokens": 548, "latency_ms": 142.84908700000187} +{"id": "g0048-negociacao_divida-indireto_multiplo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.004846144790692677, "negociacao_divida": 0.987202923168924, "conta_segunda_via": 0.0033172657519305888, "sem_correspondencia": 0.004633666288452777}, "confidence": 0.9829372308918982, "input_tokens": 325, "latency_ms": 77.09332100000665} +{"id": "g0048-negociacao_divida-indireto_multiplo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.015619968208418357, "negociacao_divida": 0.9236652857875878, "negociacao_religacao": 0.00352872939584537, "sem_correspondencia": 0.057186016608148524}, "confidence": 0.8982203810501167, "input_tokens": 327, "latency_ms": 78.00461100001144} +{"id": "g0048-negociacao_divida-indireto_multiplo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.0007702378512644624, "troca_numero": 0.00034931051664099266, "roaming_pacote": 0.000334500926584821, "marketplace_pedido": 0.00018692609106805844, "negociacao_religacao": 0.00023877222325568092, "conta_segunda_via": 0.0004728244813943567, "negociacao_divida": 0.9933917578165763, "sem_correspondencia": 0.00425567009321542}, "confidence": 0.9924477232189443, "input_tokens": 428, "latency_ms": 103.86994099999924} +{"id": "g0048-negociacao_divida-indireto_multiplo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 119, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"plano_consulta": 0.0012730085804446415, "desconto_retencao": 0.0012123361647453687, "roaming_cobranca": 0.00124382774391612, "suporte_configuracao": 0.0006398196227921639, "fidelidade_resgate": 0.00029078230231520754, "internet_problema_conexao": 0.0002241559376277692, "negociacao_religacao": 0.0004621127148895274, "negociacao_divida": 0.9889579848109924, "conta_segunda_via": 0.0008754225891165884, "internet_pacote_adicional": 0.0003708123102667316, "conta_debito_automatico_digital": 0.0007835739601736263, "sem_correspondencia": 0.0036661632627199335}, "confidence": 0.9879541652483552, "input_tokens": 560, "latency_ms": 146.3246369999922} +{"id": "g0050-negociacao_religacao-informal_abreviado-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.0017322107782390382, "recarga_realizar": 0.0007547450029376016, "bonus_nao_recebido": 0.0004915537332463002, "troca_numero": 0.0002979090659190976, "conta_segunda_via": 0.0006041217031973834, "vas_cancelamento": 0.00034048347488125063, "vas_consulta": 0.0002627754882512226, "reclamacao_atendimento": 0.00016893084041549829, "negociacao_divida": 0.03374252295637671, "negociacao_religacao": 0.9587319356316966, "plano_troca": 0.00025958876390673815, "conta_pagamento_confirmacao": 0.0001452996803214265, "cadastro_atualizacao": 9.942474021069726e-05, "suporte_sem_sinal": 0.0020909699725862683, "seguranca_perda_roubo": 4.943204923877654e-05, "sem_correspondencia": 0.00022809611857536205}, "confidence": 0.9559807313404766, "input_tokens": 666, "latency_ms": 177.65224499999022} +{"id": "g0050-negociacao_religacao-informal_abreviado-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.0019808414148085123, "bonus_nao_recebido": 0.0004439187192417397, "roaming_duvida": 0.00047693067311173256, "beneficios_consulta": 0.0005345436664657494, "conta_debito_automatico_digital": 0.001076870823791856, "internet_pacote_adicional": 0.0007069016138438316, "suporte_sem_sinal": 0.0036707322342236803, "reclamacao_atendimento": 0.00022358151740663705, "conta_pagamento_confirmacao": 0.005306261715942439, "marketplace_pedido": 0.0005704308899870279, "negociacao_divida": 0.000588602860212704, "seguranca_perda_roubo": 0.006602326247211348, "vas_contratacao": 0.0009661268835869266, "suporte_chip_esim": 0.18225800970564857, "negociacao_religacao": 0.7530870438409776, "sem_correspondencia": 0.04150687719353975}, "confidence": 0.7366261800970426, "input_tokens": 680, "latency_ms": 182.18695699999898} +{"id": "g0050-negociacao_religacao-informal_abreviado-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"cadastro_atualizacao": 0.0006390326887958167, "troca_numero": 0.0002003862256362776, "conta_segunda_via": 0.000135899053738307, "recarga_nao_creditada": 0.00022461099098356515, "conta_vencimento": 0.0009181146607280478, "negociacao_religacao": 0.9006607071080334, "marketplace_pedido": 0.0002514578746877127, "negociacao_divida": 0.003543752956196306, "vas_consulta": 0.000812942308424192, "internet_problema_conexao": 0.014538326118544624, "conta_pagamento_confirmacao": 0.07097423721697058, "conta_contestacao": 0.00013669519776750007, "suporte_sem_sinal": 0.00011931115879863502, "reclamacao_atendimento": 0.00042363627658340854, "plano_consulta": 0.00010913122453764974, "sem_correspondencia": 0.006311758939574}, "confidence": 0.8940380875819022, "input_tokens": 643, "latency_ms": 174.79854199999068} +{"id": "g0050-negociacao_religacao-informal_abreviado-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.6982446018237737, "fidelidade_pontos": 0.0007068979548700778, "suporte_chip_esim": 0.0005190869057646765, "cancelamento_linha": 0.0003743714775387239, "parceiros_ofertas": 0.0008248734042100261, "suporte_sem_sinal": 0.25790716676955977, "reclamacao_atendimento": 0.0005405484953980783, "seguranca_fraude": 0.0005638249965890951, "recarga_saldo": 0.009905129024709634, "conta_pagamento_confirmacao": 0.00012707755231724453, "internet_pacote_adicional": 9.649146964456114e-05, "desconto_retencao": 9.859730081641054e-05, "negociacao_divida": 0.00034505791305940024, "vas_cancelamento": 5.5767701289571156e-05, "conta_debito_automatico_digital": 0.0002570202037125772, "sem_correspondencia": 0.029433487006746636}, "confidence": 0.6781275752786918, "input_tokens": 667, "latency_ms": 179.01313199999436} +{"id": "g0050-negociacao_religacao-informal_abreviado-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"conta_pagamento_confirmacao": 0.011238991191288931, "negociacao_religacao": 0.954397554635542, "suporte_sem_sinal": 0.008086461189658382, "sem_correspondencia": 0.026276992983510723}, "confidence": 0.9391967395140557, "input_tokens": 313, "latency_ms": 76.07606999999916} +{"id": "g0050-negociacao_religacao-informal_abreviado-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.9544606653517028, "suporte_sem_sinal": 0.015874352340125308, "conta_pagamento_confirmacao": 0.008119602816748098, "sem_correspondencia": 0.021545379491423735}, "confidence": 0.9392808871356038, "input_tokens": 315, "latency_ms": 76.41735200002131} +{"id": "g0050-negociacao_religacao-informal_abreviado-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"suporte_sem_sinal": 0.035319099441501814, "negociacao_religacao": 0.9001530630779805, "conta_pagamento_confirmacao": 0.0074511904837725965, "sem_correspondencia": 0.057076646996745056}, "confidence": 0.8668707507706407, "input_tokens": 314, "latency_ms": 76.50545499998884} +{"id": "g0050-negociacao_religacao-informal_abreviado-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"troca_numero": 0.00029337923666370575, "seguranca_fraude": 0.000309356164239268, "negociacao_divida": 0.0014637338370723136, "negociacao_religacao": 0.9969301706284543, "roaming_pacote": 0.0003663203335633553, "suporte_sem_sinal": 0.00012515149787999807, "parceiros_ofertas": 5.902910213557791e-05, "cadastro_atualizacao": 6.804037977080595e-05, "bonus_nao_recebido": 8.991271540819334e-05, "fidelidade_resgate": 1.110219272661348e-05, "reclamacao_atendimento": 1.8392350513045102e-05, "roaming_duvida": 3.145346679087964e-05, "desconto_retencao": 3.472237370977388e-05, "conta_pagamento_confirmacao": 9.459380718124821e-05, "atendimento_humano": 2.1238927833783056e-05, "sem_correspondencia": 8.340298605707924e-05}, "confidence": 0.9967255153370183, "input_tokens": 651, "latency_ms": 174.45534700001986} +{"id": "g0050-negociacao_religacao-informal_abreviado-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"suporte_sem_sinal": 0.0033532805088350858, "suporte_chip_esim": 0.0009457460005114188, "conta_pagamento_confirmacao": 0.15343933669150434, "parceiros_ofertas": 0.0004600702299492206, "conta_contestacao": 0.1206367370915339, "negociacao_divida": 0.035061720553053455, "negociacao_religacao": 0.6573912449813888, "sem_correspondencia": 0.028711863943223868}, "confidence": 0.6084471371215872, "input_tokens": 425, "latency_ms": 103.40056799998365} +{"id": "g0050-negociacao_religacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"portabilidade": 0.016967526941890798, "roaming_cobranca": 0.002034843326118418, "reclamacao_atendimento": 0.0032148509676492784, "suporte_configuracao": 0.288115910622466, "desconto_retencao": 0.006360499050239453, "internet_pacote_adicional": 0.004570152773172082, "cancelamento_linha": 0.14420723175349998, "roaming_pacote": 0.004714757352122055, "roaming_duvida": 0.013123241446436559, "vas_cancelamento": 0.005827564246226372, "suporte_sem_sinal": 0.1862682794365207, "troca_numero": 0.0016578307629596476, "conta_pagamento_confirmacao": 0.006770919395312701, "plano_troca": 0.048883886081693764, "negociacao_divida": 0.006688265082327487, "sem_correspondencia": 0.2605942407613648}, "confidence": 0.2406569713306304, "input_tokens": 637, "latency_ms": 170.28695600001242} +{"id": "g0050-negociacao_religacao-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"fidelidade_pontos": 0.013284702733933996, "negociacao_divida": 0.0019855850126415534, "seguranca_perda_roubo": 0.7192122785315475, "plano_nova_linha": 0.0011749418627114057, "suporte_sem_sinal": 0.19344322069132414, "conta_segunda_via": 0.0005801022655613396, "roaming_duvida": 0.0005450385461182751, "atendimento_humano": 0.02670654846390106, "conta_contestacao": 0.0008186649542457063, "conta_pagamento_confirmacao": 0.00032480391128963807, "fidelidade_resgate": 0.003344331530473428, "sem_correspondencia": 0.03857978149625198}, "confidence": 0.6936861220344153, "input_tokens": 546, "latency_ms": 142.77743399998144} +{"id": "g0050-negociacao_religacao-informal_abreviado-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.0007989824757494388, "negociacao_divida": 0.0003921880994235508, "plano_troca": 0.0008473391996390509, "conta_vencimento": 0.0006302576720710789, "negociacao_religacao": 0.9885068578916226, "bonus_nao_recebido": 0.000137986040950193, "internet_problema_conexao": 0.000180221745441528, "internet_consumo": 0.00017275533473647549, "conta_pagamento_confirmacao": 0.00044474567515115853, "internet_pacote_adicional": 2.6733976800414334e-05, "recarga_nao_creditada": 0.00010625227304145013, "suporte_sem_sinal": 0.007319534207578149, "reclamacao_atendimento": 0.00012196995300047575, "recarga_saldo": 0.00012142516902921773, "plano_nova_linha": 7.64374229268257e-05, "sem_correspondencia": 0.00011631286283827595}, "confidence": 0.987740648417731, "input_tokens": 638, "latency_ms": 169.7432459999959} +{"id": "g0051-negociacao_religacao-erros_digitacao-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.0007126159536019345, "suporte_sem_sinal": 0.0004963239083120794, "conta_contestacao": 0.0007372069482425602, "plano_troca": 0.0003292617935583847, "negociacao_religacao": 0.9954983176772152, "conta_pagamento_confirmacao": 0.00037660011024369264, "negociacao_divida": 0.00014568327501323004, "plano_nova_linha": 0.0002073226537076065, "portabilidade": 0.0005801651562765444, "atendimento_humano": 0.00015636093688248942, "marketplace_compra": 0.00018261017433780487, "sem_correspondencia": 0.0005775314126083278}, "confidence": 0.9950890738296895, "input_tokens": 525, "latency_ms": 139.48789899998815} +{"id": "g0051-negociacao_religacao-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"suporte_sem_sinal": 0.0029478220783885297, "troca_numero": 0.0017718764709483247, "negociacao_divida": 0.9807999342126141, "conta_pagamento_confirmacao": 0.002429967667917544, "bonus_nao_recebido": 0.0003648239582228385, "plano_consulta": 0.0002913232930018665, "recarga_saldo": 0.000910608497784193, "roaming_cobranca": 0.00023533205017691594, "conta_explicacao": 0.005310053592834649, "reclamacao_atendimento": 0.004236698234710104, "seguranca_fraude": 0.00025610962470099636, "sem_correspondencia": 0.0004454503186999674}, "confidence": 0.979054473686488, "input_tokens": 549, "latency_ms": 142.8488090000144} +{"id": "g0051-negociacao_religacao-erros_digitacao-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_vencimento": 0.002033471591997541, "seguranca_perda_roubo": 0.00037920986087960836, "negociacao_religacao": 0.9612892070928101, "cancelamento_linha": 0.0008507545976928789, "negociacao_divida": 0.004492237153078372, "parceiros_ofertas": 0.000373779275388665, "plano_consulta": 0.00016325734852251457, "conta_pagamento_confirmacao": 9.338575330900815e-05, "suporte_sem_sinal": 0.029804092424141653, "conta_contestacao": 8.766849899239366e-05, "vas_contratacao": 0.00017417961475865997, "sem_correspondencia": 0.00025875678842876446}, "confidence": 0.9577700441012471, "input_tokens": 519, "latency_ms": 143.0297029999963} +{"id": "g0051-negociacao_religacao-erros_digitacao-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_pagamento_confirmacao": 0.0011413297810680839, "suporte_sem_sinal": 0.00032435244142151515, "marketplace_compra": 0.00040535782600157336, "fidelidade_resgate": 0.00022541860319727502, "plano_troca": 0.0015820819664289618, "negociacao_divida": 0.8882726735536082, "roaming_cobranca": 0.000929272925905143, "cadastro_atualizacao": 0.00025580913640526107, "internet_pacote_adicional": 0.000740129221032598, "vas_cancelamento": 5.7788417343229646e-05, "cancelamento_linha": 0.0007206629153501969, "recarga_saldo": 0.0006922785730718009, "conta_explicacao": 0.0011929034221535538, "roaming_pacote": 0.0007443089773861123, "negociacao_religacao": 0.09576395155534666, "sem_correspondencia": 0.0069516806842798385}, "confidence": 0.8808241851238487, "input_tokens": 648, "latency_ms": 175.20297400000118} +{"id": "g0051-negociacao_religacao-erros_digitacao-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.04544380387357578, "bonus_nao_recebido": 0.0008733299188160023, "suporte_sem_sinal": 0.0008082799105155783, "conta_pagamento_confirmacao": 0.0008938233747074768, "plano_troca": 0.00038401605090000306, "portabilidade": 0.001687523253228711, "negociacao_religacao": 0.9445713367382352, "sem_correspondencia": 0.005337886880021271}, "confidence": 0.9366529562722687, "input_tokens": 433, "latency_ms": 103.76257699999769} +{"id": "g0051-negociacao_religacao-erros_digitacao-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.9720464277706372, "fidelidade_pontos": 0.001206536685726019, "suporte_chip_esim": 0.0007652723996394444, "reclamacao_atendimento": 0.0007651428674408921, "marketplace_pedido": 0.0008382927224337896, "suporte_sem_sinal": 0.0009594858997161875, "parceiros_ofertas": 0.0003352938960421319, "conta_pagamento_confirmacao": 0.0002992610049550439, "conta_debito_automatico_digital": 0.000882946314007996, "seguranca_perda_roubo": 0.0001063674830910451, "cadastro_atualizacao": 0.00014264606441017052, "portabilidade": 0.0009372174232382958, "conta_vencimento": 9.485833950330922e-05, "plano_consulta": 0.0002528713906535269, "negociacao_divida": 0.011949254359748458, "sem_correspondencia": 0.008418125378756611}, "confidence": 0.9701828562886793, "input_tokens": 663, "latency_ms": 177.66717999998605} +{"id": "g0051-negociacao_religacao-erros_digitacao-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.8461472708532545, "conta_pagamento_confirmacao": 0.006651643298068899, "negociacao_divida": 0.11863950464817434, "parceiros_ofertas": 0.0016404806028725665, "atendimento_humano": 0.004250143189942115, "roaming_duvida": 0.0010688405125760716, "suporte_sem_sinal": 0.016538178328399482, "sem_correspondencia": 0.0050639385667120805}, "confidence": 0.8241683095465768, "input_tokens": 419, "latency_ms": 102.03734300000633} +{"id": "g0051-negociacao_religacao-erros_digitacao-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_pagamento_confirmacao": 0.0019139476499026465, "negociacao_religacao": 0.9842335470736367, "atendimento_humano": 0.0011992848598216584, "conta_vencimento": 0.0015063713186556028, "recarga_realizar": 0.00041013914877728233, "plano_troca": 0.00022186432842419786, "negociacao_divida": 0.008799429023660908, "fidelidade_pontos": 9.51227328871708e-05, "suporte_sem_sinal": 0.00010199400125889448, "suporte_configuracao": 1.2244924509658304e-05, "plano_nova_linha": 3.442640690490371e-05, "sem_correspondencia": 0.0014716285315602815}, "confidence": 0.9828002331712404, "input_tokens": 523, "latency_ms": 139.942235999996} +{"id": "g0051-negociacao_religacao-erros_digitacao-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"suporte_configuracao": 0.0020763942548534613, "roaming_cobranca": 0.0012457830758020715, "negociacao_religacao": 0.9819555604652961, "plano_consulta": 0.0011648299283685281, "recarga_realizar": 0.0020826641165900186, "internet_problema_conexao": 0.0021554442787302818, "seguranca_perda_roubo": 0.00011416754516952376, "conta_pagamento_confirmacao": 0.0001937765116471476, "negociacao_divida": 0.001989926200883172, "suporte_sem_sinal": 0.005217319759788821, "portabilidade": 0.0005744382353233938, "sem_correspondencia": 0.0012296956275476324}, "confidence": 0.9803151568712319, "input_tokens": 528, "latency_ms": 139.98318000000154} +{"id": "g0051-negociacao_religacao-erros_digitacao-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.7067982967195061, "recarga_realizar": 0.0007223614709828138, "conta_pagamento_confirmacao": 0.00032908358989452877, "internet_problema_conexao": 0.0053945957030146485, "atendimento_humano": 0.0028775525115557555, "cancelamento_linha": 0.0008919165432990768, "reclamacao_atendimento": 0.003958329524391034, "conta_vencimento": 0.00022270413627246274, "portabilidade": 0.008212454859216933, "suporte_sem_sinal": 0.000897163946700357, "negociacao_religacao": 0.2677446696892627, "troca_numero": 0.0008775930518248922, "beneficios_consulta": 0.00010595291501007646, "bonus_nao_recebido": 0.0001122300687660739, "parceiros_ofertas": 0.00025427959803459824, "sem_correspondencia": 0.0006008156722679856}, "confidence": 0.6872515165008065, "input_tokens": 615, "latency_ms": 163.93625200001338} +{"id": "g0051-negociacao_religacao-erros_digitacao-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.07054540142077499, "plano_consulta": 0.0004457516771889703, "seguranca_perda_roubo": 0.0005765210494386215, "recarga_saldo": 0.00048121328689166264, "conta_pagamento_confirmacao": 0.000712195716061608, "negociacao_religacao": 0.9200313356102668, "suporte_sem_sinal": 9.295885730917503e-05, "sem_correspondencia": 0.007114622382068215}, "confidence": 0.9086072406974477, "input_tokens": 425, "latency_ms": 103.479808000003} +{"id": "g0051-negociacao_religacao-erros_digitacao-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.859484916865711, "suporte_sem_sinal": 0.010154511064617065, "troca_numero": 0.0018561098379586804, "reclamacao_atendimento": 0.0032397644149962305, "conta_segunda_via": 0.0024399104078657676, "conta_pagamento_confirmacao": 0.00045491220295641434, "plano_nova_linha": 0.00029662006599015994, "beneficios_consulta": 0.00010374994572346132, "negociacao_divida": 0.1111659919427559, "plano_troca": 6.810189842736536e-05, "conta_vencimento": 0.00010223364304094834, "sem_correspondencia": 0.01063317770995702}, "confidence": 0.8467108183989573, "input_tokens": 531, "latency_ms": 142.15355599998247} +{"id": "g0053-negociacao_religacao-emocional-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.005667918511485922, "negociacao_religacao": 0.9482542772370748, "internet_pacote_adicional": 0.002900957157200389, "suporte_sem_sinal": 0.0019916359950297026, "conta_pagamento_confirmacao": 0.00144965506398141, "negociacao_divida": 0.03344074516763049, "fidelidade_resgate": 0.0010318724657262007, "sem_correspondencia": 0.00526293840187098}, "confidence": 0.9408620311280854, "input_tokens": 468, "latency_ms": 110.85997800000769} +{"id": "g0053-negociacao_religacao-emocional-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 145, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.9212088630395081, "conta_pagamento_confirmacao": 0.005191284162874073, "suporte_sem_sinal": 0.06795898440756411, "sem_correspondencia": 0.005640868390053695}, "confidence": 0.8949451507193441, "input_tokens": 343, "latency_ms": 83.71304099998156} +{"id": "g0053-negociacao_religacao-emocional-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_cobranca": 0.0008945580708135532, "fidelidade_resgate": 0.0004237716116536386, "conta_pagamento_confirmacao": 0.0001338581070689769, "conta_debito_automatico_digital": 0.0005612113210150295, "plano_troca": 0.00041155065691804703, "internet_consumo": 0.00028461209528050945, "marketplace_pedido": 0.00024377849649454816, "conta_contestacao": 0.004137408542873358, "conta_segunda_via": 0.0007046975243617967, "negociacao_religacao": 0.6328687686130734, "negociacao_divida": 0.3550725106669136, "suporte_sem_sinal": 0.002794506548281824, "troca_numero": 6.797755441148484e-05, "beneficios_consulta": 0.00035375918968748234, "recarga_saldo": 8.97865277051491e-05, "sem_correspondencia": 0.0009572444734476252}, "confidence": 0.6083933531872782, "input_tokens": 669, "latency_ms": 178.87215299998616} +{"id": "g0053-negociacao_religacao-emocional-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"plano_nova_linha": 0.0015060097728343085, "recarga_nao_creditada": 0.0005058428106081003, "negociacao_divida": 0.004154512221165567, "atendimento_humano": 0.0012912382208309437, "suporte_configuracao": 0.0034597633239892237, "roaming_cobranca": 0.0006167053682571237, "conta_pagamento_confirmacao": 0.0008034963079693541, "negociacao_religacao": 0.9742808375009852, "suporte_sem_sinal": 0.00881920800888651, "vas_contratacao": 0.000176377673150882, "internet_problema_conexao": 0.000521901975969968, "sem_correspondencia": 0.0038641068153527107}, "confidence": 0.9719427318192569, "input_tokens": 549, "latency_ms": 144.7419440000033} +{"id": "g0053-negociacao_religacao-emocional-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.0017724482761369196, "conta_segunda_via": 0.0006150227292573444, "plano_nova_linha": 0.0009480584211604934, "seguranca_perda_roubo": 0.002243616578519731, "conta_pagamento_confirmacao": 0.0005184453891962327, "desconto_retencao": 0.00036562796559959506, "suporte_sem_sinal": 0.025957386864846783, "negociacao_religacao": 0.9549956864933279, "reclamacao_atendimento": 0.011293954927956817, "marketplace_compra": 0.00015924248877479053, "roaming_pacote": 0.00016945569056609462, "sem_correspondencia": 0.0009610541746573013}, "confidence": 0.9509043852654488, "input_tokens": 568, "latency_ms": 146.24195400000417} +{"id": "g0053-negociacao_religacao-emocional-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"plano_troca": 0.006219412285361843, "conta_debito_automatico_digital": 0.0009350629169938341, "negociacao_religacao": 0.8040349509889867, "troca_numero": 0.000226748495147313, "conta_pagamento_confirmacao": 0.0006368164284694834, "suporte_sem_sinal": 0.17127640767039282, "negociacao_divida": 0.0011956141516112468, "sem_correspondencia": 0.015474987063036768}, "confidence": 0.7760399439874134, "input_tokens": 442, "latency_ms": 104.46676099999763} +{"id": "g0053-negociacao_religacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.1035286502837793, "internet_pacote_adicional": 0.007650446173606415, "negociacao_divida": 0.1564626778162173, "marketplace_compra": 0.004204971570037632, "conta_debito_automatico_digital": 0.008121807057191156, "vas_consulta": 0.012628986480994087, "conta_pagamento_confirmacao": 0.0027889706698624567, "sem_correspondencia": 0.7046134899483116}, "confidence": 0.6624154170837847, "input_tokens": 456, "latency_ms": 110.51645800000642} +{"id": "g0053-negociacao_religacao-emocional-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"suporte_sem_sinal": 0.19610164839287433, "negociacao_divida": 0.0095259827969673, "conta_debito_automatico_digital": 0.001889338325454758, "vas_cancelamento": 0.0006830804788811402, "conta_pagamento_confirmacao": 0.0008878726303369188, "plano_consulta": 0.0013737470749395362, "negociacao_religacao": 0.7802132797432204, "reclamacao_atendimento": 0.001198960198456551, "fidelidade_resgate": 0.0006101089596149825, "recarga_nao_creditada": 0.00018379339558714658, "vas_consulta": 0.00014328225495457555, "sem_correspondencia": 0.007188905748712503}, "confidence": 0.7602326688107856, "input_tokens": 572, "latency_ms": 147.83569700000498} +{"id": "g0053-negociacao_religacao-emocional-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_cancelamento": 0.0009490115777872356, "conta_contestacao": 0.0003641652454292598, "vas_contratacao": 0.0005708140350300882, "marketplace_compra": 0.00043409072838463796, "suporte_sem_sinal": 0.017509471714468646, "bonus_nao_recebido": 0.0005260531479087689, "recarga_realizar": 0.0005029383005641646, "negociacao_religacao": 0.9772742822508381, "conta_segunda_via": 0.0007662182314806022, "negociacao_divida": 0.00024617188585834924, "suporte_chip_esim": 0.0001894879757599618, "conta_pagamento_confirmacao": 0.00019287125703877804, "parceiros_ofertas": 4.48762738931088e-05, "cancelamento_linha": 0.0002701669128327474, "marketplace_pedido": 4.5148775489605185e-05, "sem_correspondencia": 0.00011423168723578035}, "confidence": 0.975759234400894, "input_tokens": 679, "latency_ms": 181.94473799999855} +{"id": "g0053-negociacao_religacao-emocional-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.7253845942207576, "negociacao_divida": 0.006321805636155529, "suporte_sem_sinal": 0.23024668713145074, "fidelidade_pontos": 0.0027524382986746543, "desconto_retencao": 0.007988905068563024, "conta_pagamento_confirmacao": 0.0008710083428434796, "cadastro_atualizacao": 0.00012956381693634091, "sem_correspondencia": 0.02630499748461865}, "confidence": 0.6861538219665801, "input_tokens": 447, "latency_ms": 104.09803100000659} +{"id": "g0053-negociacao_religacao-emocional-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 127, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_debito_automatico_digital": 0.0006012535952787979, "conta_contestacao": 0.0004034489702095714, "suporte_chip_esim": 0.0006777223812461882, "negociacao_religacao": 0.7053360216599407, "reclamacao_atendimento": 0.2609919083831984, "fidelidade_pontos": 0.00017736330309898497, "troca_numero": 0.00035716985115869323, "suporte_sem_sinal": 0.028059560355562292, "parceiros_ofertas": 0.00017328376927245586, "conta_pagamento_confirmacao": 2.420677559254729e-05, "negociacao_divida": 0.00011293676295796226, "vas_contratacao": 5.243339245294634e-05, "portabilidade": 0.001980663055615083, "seguranca_fraude": 0.0007567482598743059, "internet_problema_conexao": 4.154323042948116e-05, "sem_correspondencia": 0.00025373625411149135}, "confidence": 0.6856917564372704, "input_tokens": 675, "latency_ms": 181.99307399999043} +{"id": "g0053-negociacao_religacao-emocional-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 0.0015245294337766376, "recarga_nao_creditada": 0.0011901785749154031, "negociacao_divida": 0.00815998093299064, "conta_pagamento_confirmacao": 0.0006527417863841443, "suporte_sem_sinal": 0.05164998040899495, "cancelamento_linha": 0.0005342703112503703, "negociacao_religacao": 0.9295580575446145, "sem_correspondencia": 0.006730261007073353}, "confidence": 0.9194949229081307, "input_tokens": 438, "latency_ms": 104.2434759999935} +{"id": "g0058-recarga_realizar-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"roaming_cobranca": 0.015176930902548636, "bonus_nao_recebido": 0.09476237751818892, "recarga_saldo": 0.4963428250751649, "suporte_configuracao": 0.005579392570338187, "conta_pagamento_confirmacao": 0.013711096769153863, "recarga_nao_creditada": 0.27147899148790433, "roaming_pacote": 0.0022575043805336294, "sem_correspondencia": 0.10069088129616749}, "confidence": 0.42439180008590277, "input_tokens": 420, "latency_ms": 101.9289179999987} +{"id": "g0058-recarga_realizar-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_vencimento": 0.003092261656883099, "reclamacao_atendimento": 0.0009832263121391032, "parceiros_ofertas": 0.001746266663638155, "recarga_nao_creditada": 0.5368370571967059, "recarga_saldo": 0.4097784359034976, "seguranca_fraude": 0.00022599974632591448, "desconto_retencao": 0.00016351137553230642, "conta_pagamento_confirmacao": 0.00020497814752684895, "internet_pacote_adicional": 0.000692701773922673, "roaming_pacote": 4.697017363732399e-05, "atendimento_humano": 6.12888214245957e-05, "conta_debito_automatico_digital": 8.140507742296875e-05, "conta_explicacao": 0.0001246929162031415, "bonus_nao_recebido": 0.04274355161946015, "conta_contestacao": 0.0001954512940204098, "sem_correspondencia": 0.0030222013216600193}, "confidence": 0.5059595276764862, "input_tokens": 642, "latency_ms": 174.27390299999956} +{"id": "g0058-recarga_realizar-erros_digitacao-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.007768812572318447, "recarga_nao_creditada": 0.3440470520305328, "recarga_realizar": 0.45546538844039974, "sem_correspondencia": 0.192718746956749}, "confidence": 0.27395385125386634, "input_tokens": 298, "latency_ms": 75.05188499999349} +{"id": "g0058-recarga_realizar-erros_digitacao-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 0.0036012753662330835, "seguranca_fraude": 0.0004943381013731606, "conta_contestacao": 0.0011751871388408083, "recarga_realizar": 0.7761468800257783, "cadastro_atualizacao": 0.0003909503348336728, "vas_contratacao": 0.00010090658168914366, "suporte_configuracao": 0.0002663383856115831, "fidelidade_resgate": 0.00011389559886167786, "marketplace_compra": 0.00019370931529504146, "desconto_retencao": 3.499608323976545e-05, "reclamacao_atendimento": 8.158076355025174e-05, "recarga_saldo": 0.11796174464369559, "marketplace_pedido": 0.00016080399086641244, "conta_segunda_via": 0.0005862597159279377, "recarga_nao_creditada": 0.09089540962952448, "sem_correspondencia": 0.007795724324679091}, "confidence": 0.7612233386941637, "input_tokens": 673, "latency_ms": 180.5569299999945} +{"id": "g0058-recarga_realizar-erros_digitacao-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.006390711224425042, "internet_pacote_adicional": 0.000867708004317879, "recarga_realizar": 0.9123628342885668, "vas_consulta": 0.002765827169861683, "internet_consumo": 0.0031872949405258363, "vas_cancelamento": 0.0008815914055618113, "recarga_saldo": 0.04485450021078967, "suporte_chip_esim": 0.0006363902161156911, "plano_troca": 0.003007767885843339, "recarga_nao_creditada": 0.013771031482777136, "roaming_duvida": 0.0010180558569865244, "sem_correspondencia": 0.010256287314228507}, "confidence": 0.904395819223891, "input_tokens": 526, "latency_ms": 140.03124399999933} +{"id": "g0058-recarga_realizar-erros_digitacao-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"plano_consulta": 0.002199541293541895, "conta_debito_automatico_digital": 0.0007854599762318652, "recarga_realizar": 0.8828192781565053, "conta_vencimento": 0.0024331626768379733, "parceiros_ofertas": 0.0011743361416496044, "cadastro_atualizacao": 0.00039767989681932075, "recarga_saldo": 0.08433089031639295, "fidelidade_pontos": 0.0004422681114111596, "cancelamento_linha": 0.0005924071181111123, "atendimento_humano": 0.0006516661836917098, "portabilidade": 0.0002880955315614789, "seguranca_perda_roubo": 0.0001124872133710153, "plano_nova_linha": 0.00019418742956737382, "internet_problema_conexao": 0.00018485333581964728, "recarga_nao_creditada": 0.0014341134961817566, "sem_correspondencia": 0.02195957312230597}, "confidence": 0.8750072300336057, "input_tokens": 611, "latency_ms": 163.19505499998854} +{"id": "g0058-recarga_realizar-erros_digitacao-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.12050178466484004, "recarga_realizar": 0.8502754625600112, "recarga_saldo": 0.011188387655640388, "sem_correspondencia": 0.018034365119508435}, "confidence": 0.8003672834133481, "input_tokens": 300, "latency_ms": 75.54436300000589} +{"id": "g0058-recarga_realizar-erros_digitacao-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"seguranca_perda_roubo": 0.005396839927728833, "plano_consulta": 0.0012012293305967247, "plano_troca": 0.000866806999720595, "recarga_nao_creditada": 0.10216240018054812, "reclamacao_atendimento": 0.022858034125593257, "marketplace_compra": 0.0018922967699894799, "recarga_realizar": 0.8162996050302819, "recarga_saldo": 0.006967258861647994, "bonus_nao_recebido": 0.001351366933161238, "troca_numero": 9.61604514313493e-05, "internet_consumo": 0.0004153297663266772, "sem_correspondencia": 0.04049267162297404}, "confidence": 0.7995995691239437, "input_tokens": 524, "latency_ms": 139.5236099999977} +{"id": "g0058-recarga_realizar-erros_digitacao-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"negociacao_divida": 0.02156871227214446, "plano_troca": 0.0012833435223682606, "conta_segunda_via": 0.0008607033760615531, "conta_explicacao": 0.0008121910057494572, "internet_problema_conexao": 0.002012477530382821, "desconto_retencao": 0.001839320070702638, "internet_pacote_adicional": 0.0011282614901284285, "roaming_pacote": 0.0003289157172361875, "negociacao_religacao": 0.010683841374193887, "recarga_nao_creditada": 0.36802891802086063, "portabilidade": 0.00042092236918162354, "reclamacao_atendimento": 0.0011915475329501285, "conta_debito_automatico_digital": 0.0006343046313743944, "recarga_realizar": 0.4625179500419941, "recarga_saldo": 0.007306969763335417, "sem_correspondencia": 0.11938162128133609}, "confidence": 0.426685813378127, "input_tokens": 640, "latency_ms": 171.24783899998874} +{"id": "g0058-recarga_realizar-erros_digitacao-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.0029658087023034458, "parceiros_ofertas": 0.0003594377710211806, "conta_segunda_via": 0.00046597375139730425, "desconto_retencao": 0.00027355016760555255, "bonus_nao_recebido": 0.0017175836955078715, "recarga_realizar": 0.9854152868199223, "seguranca_fraude": 0.00014550352592361104, "negociacao_religacao": 0.0003596510475180756, "beneficios_consulta": 0.0003484747317007065, "recarga_nao_creditada": 0.0004899622448920859, "recarga_saldo": 0.0008756448152519369, "sem_correspondencia": 0.0065831227269558925}, "confidence": 0.9840894038035514, "input_tokens": 538, "latency_ms": 142.40679800002454} +{"id": "g0058-recarga_realizar-erros_digitacao-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"reclamacao_atendimento": 0.0034882534764176746, "suporte_chip_esim": 0.0034925258558896085, "negociacao_religacao": 0.002532563934381237, "marketplace_pedido": 0.0006205785124065489, "recarga_realizar": 0.958388789654512, "recarga_nao_creditada": 0.008482185538742805, "recarga_saldo": 0.0008972063449919864, "sem_correspondencia": 0.022097896682657943}, "confidence": 0.9524443310337283, "input_tokens": 426, "latency_ms": 102.46073000001843} +{"id": "g0058-recarga_realizar-erros_digitacao-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_contestacao": 0.0027923010005230556, "recarga_nao_creditada": 0.0018792661175805049, "portabilidade": 0.0034088147175523674, "recarga_saldo": 0.0005564914839832265, "parceiros_ofertas": 0.00033527572714107213, "troca_numero": 0.0014378915000476994, "recarga_realizar": 0.9773895368111493, "sem_correspondencia": 0.012200422642022833}, "confidence": 0.9741594706413135, "input_tokens": 387, "latency_ms": 103.227956000012} +{"id": "g0059-recarga_realizar-regionalismo-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.020700480596448707, "recarga_nao_creditada": 0.04387790976194755, "recarga_realizar": 0.9099091719017782, "sem_correspondencia": 0.025512437739825488}, "confidence": 0.8798788958690377, "input_tokens": 325, "latency_ms": 78.45466599999895} +{"id": "g0059-recarga_realizar-regionalismo-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"negociacao_divida": 0.0017917156608651405, "recarga_realizar": 0.9842458779610053, "plano_nova_linha": 0.0021556473664781153, "recarga_nao_creditada": 0.003283341735879252, "fidelidade_resgate": 0.0004985460342785672, "suporte_chip_esim": 0.0001859880674678506, "roaming_cobranca": 0.00010729869892642467, "conta_debito_automatico_digital": 0.00010928524636606238, "marketplace_compra": 0.00040456972271709653, "recarga_saldo": 0.006701125122475813, "cadastro_atualizacao": 8.130673910797057e-05, "sem_correspondencia": 0.00043529764443234507}, "confidence": 0.9828136850483692, "input_tokens": 551, "latency_ms": 143.12598099999718} +{"id": "g0059-recarga_realizar-regionalismo-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"desconto_retencao": 0.0031394326468854113, "negociacao_religacao": 0.0006167823385903617, "recarga_realizar": 0.9677669662317432, "marketplace_pedido": 0.0012569562089295922, "parceiros_ofertas": 0.0008176393624292189, "internet_pacote_adicional": 0.001494038926725499, "conta_vencimento": 0.0005725832853584517, "recarga_saldo": 0.020148888294993336, "plano_nova_linha": 0.0008388647184656397, "recarga_nao_creditada": 0.002731187527315306, "suporte_chip_esim": 0.00028353795850308674, "sem_correspondencia": 0.0003331225000609794}, "confidence": 0.9648366904346289, "input_tokens": 534, "latency_ms": 142.14885499998786} +{"id": "g0059-recarga_realizar-regionalismo-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.007295224470812842, "recarga_nao_creditada": 0.013008344029357818, "recarga_realizar": 0.966086262982433, "seguranca_perda_roubo": 0.0024365687734753416, "roaming_pacote": 0.0024445381028774236, "negociacao_religacao": 0.000922658437663158, "internet_pacote_adicional": 0.00018778536457766796, "sem_correspondencia": 0.007618617838802767}, "confidence": 0.9612414434084947, "input_tokens": 413, "latency_ms": 104.51797100000704} +{"id": "g0059-recarga_realizar-regionalismo-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"internet_problema_conexao": 0.0020814077737653686, "fidelidade_pontos": 0.00030699462562177714, "roaming_cobranca": 0.00023202050235306422, "conta_segunda_via": 0.0002580737258649347, "seguranca_perda_roubo": 0.0004966243983256263, "atendimento_humano": 0.000779099301521498, "suporte_chip_esim": 0.000981225954719162, "negociacao_religacao": 0.0007145007046145747, "troca_numero": 0.0014582689029175584, "recarga_saldo": 0.24744565556985212, "recarga_nao_creditada": 0.000998173807454477, "seguranca_fraude": 0.001083603003285482, "portabilidade": 0.00017555146876182604, "marketplace_compra": 0.0032543173070336442, "recarga_realizar": 0.7209472002890047, "sem_correspondencia": 0.01878728266490421}, "confidence": 0.7023436803082715, "input_tokens": 647, "latency_ms": 171.51229300000637} +{"id": "g0059-recarga_realizar-regionalismo-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0011956584984788546, "reclamacao_atendimento": 0.0006330787204143094, "internet_pacote_adicional": 0.0007260903753168743, "recarga_nao_creditada": 0.05805464063786558, "seguranca_fraude": 0.0010031683153862566, "fidelidade_pontos": 0.0003649888959328017, "negociacao_religacao": 0.0005755167607890456, "recarga_realizar": 0.9362384958355565, "plano_troca": 0.0004716382173803514, "marketplace_pedido": 0.00010068064821032914, "beneficios_consulta": 0.00017594335104158162, "parceiros_ofertas": 0.00017711625468617482, "conta_segunda_via": 4.987852724172142e-05, "roaming_cobranca": 5.926159783985469e-05, "troca_numero": 3.350647321215898e-05, "sem_correspondencia": 0.00014033689064753922}, "confidence": 0.9319877288912601, "input_tokens": 647, "latency_ms": 176.09950799999297} +{"id": "g0059-recarga_realizar-regionalismo-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 0.003016653297060333, "conta_debito_automatico_digital": 0.0005640447445576793, "recarga_nao_creditada": 0.4676639150282235, "bonus_nao_recebido": 0.002062482713327282, "recarga_realizar": 0.5190894172124223, "recarga_saldo": 0.0016150107823118712, "fidelidade_resgate": 0.0001647360338646949, "beneficios_consulta": 8.383320945841312e-05, "troca_numero": 0.00023960838075064495, "reclamacao_atendimento": 0.00011412346352824326, "roaming_pacote": 0.000108736724387829, "sem_correspondencia": 0.005277438410107263}, "confidence": 0.47537027332264253, "input_tokens": 543, "latency_ms": 141.61443799997642} +{"id": "g0059-recarga_realizar-regionalismo-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_chip_esim": 0.0006462666274430522, "fidelidade_pontos": 0.00012768681811458837, "atendimento_humano": 0.00025872306532083336, "recarga_nao_creditada": 0.06689708415317369, "recarga_saldo": 0.09524582658633797, "recarga_realizar": 0.831498661548444, "vas_consulta": 0.0003930391186940376, "sem_correspondencia": 0.004932712082471913}, "confidence": 0.8074270417696503, "input_tokens": 431, "latency_ms": 102.70690599998034} +{"id": "g0059-recarga_realizar-regionalismo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"beneficios_consulta": 0.002220275446465679, "plano_nova_linha": 0.0002918158771726428, "reclamacao_atendimento": 0.00016127041937580332, "internet_problema_conexao": 0.0004993190625653766, "suporte_chip_esim": 0.0012693928832740063, "recarga_saldo": 0.06090102881601032, "marketplace_compra": 0.0004957629966503993, "roaming_duvida": 0.00033260567369359205, "recarga_nao_creditada": 0.012831930383372133, "internet_consumo": 0.00026405765962741134, "roaming_pacote": 0.00037811601691093474, "vas_cancelamento": 0.0007368054726121946, "recarga_realizar": 0.8963021046669956, "troca_numero": 0.00048222297890069654, "negociacao_religacao": 0.0002474139890005632, "sem_correspondencia": 0.022585877657372768}, "confidence": 0.8893889116447953, "input_tokens": 639, "latency_ms": 170.3178180000009} +{"id": "g0059-recarga_realizar-regionalismo-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.017583973406968094, "recarga_nao_creditada": 0.14742382257756484, "recarga_realizar": 0.7297710909004685, "sem_correspondencia": 0.10522111311499853}, "confidence": 0.6396947878672913, "input_tokens": 309, "latency_ms": 75.73744900000179} +{"id": "g0059-recarga_realizar-regionalismo-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.011395010701684936, "conta_segunda_via": 0.001800541758905847, "recarga_realizar": 0.9654954534440313, "negociacao_divida": 0.0024629247895712565, "reclamacao_atendimento": 0.0010498711778899699, "marketplace_compra": 0.0006598562310972987, "recarga_saldo": 0.0022583648571401684, "sem_correspondencia": 0.014877977039679083}, "confidence": 0.9605662325074646, "input_tokens": 442, "latency_ms": 104.30295000000456} +{"id": "g0059-recarga_realizar-regionalismo-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_nova_linha": 0.004212955171890082, "recarga_realizar": 0.9407098357892555, "portabilidade": 0.005792714255855584, "fidelidade_resgate": 0.0007584606547942574, "internet_problema_conexao": 0.0011520874199989887, "recarga_saldo": 0.03059839816629116, "recarga_nao_creditada": 0.00840722830237636, "sem_correspondencia": 0.008368320239538091}, "confidence": 0.9322398123305776, "input_tokens": 411, "latency_ms": 105.44661599999472} +{"id": "g0060-recarga_realizar-emocional-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.006148712061354602, "conta_explicacao": 0.0007181336637279588, "internet_consumo": 0.0012596656758688978, "marketplace_compra": 0.00023109061510429626, "beneficios_consulta": 0.0004046494304476233, "seguranca_fraude": 0.0007322776777259867, "desconto_retencao": 0.0004469174603181412, "recarga_nao_creditada": 0.0010254545093586428, "suporte_chip_esim": 0.000878676222077576, "recarga_realizar": 0.9809036120179723, "reclamacao_atendimento": 0.000209770256953711, "sem_correspondencia": 0.007041040409090325}, "confidence": 0.9791675767468788, "input_tokens": 554, "latency_ms": 144.75517799999693} +{"id": "g0060-recarga_realizar-emocional-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 0.0058572767514993495, "recarga_saldo": 0.0560220560450415, "roaming_pacote": 0.0020050462096943633, "reclamacao_atendimento": 0.0004661125107910292, "internet_consumo": 0.0007798240594186556, "negociacao_divida": 0.03815389569951842, "parceiros_ofertas": 0.0001266723081264546, "seguranca_perda_roubo": 6.71233989059831e-05, "recarga_realizar": 0.8431747506155784, "conta_explicacao": 0.000234640996520107, "recarga_nao_creditada": 0.00043932130574822974, "sem_correspondencia": 0.05267328009915746}, "confidence": 0.8289179097624492, "input_tokens": 526, "latency_ms": 139.80331599998408} +{"id": "g0060-recarga_realizar-emocional-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"suporte_configuracao": 0.0009511149894059274, "recarga_realizar": 0.1151145106805262, "conta_debito_automatico_digital": 0.0048042455359231925, "recarga_nao_creditada": 0.856120682179198, "negociacao_religacao": 0.0018965123610358145, "recarga_saldo": 0.0003987754594330748, "fidelidade_pontos": 5.298120737010095e-05, "sem_correspondencia": 0.020661177587107695}, "confidence": 0.8355664939190833, "input_tokens": 436, "latency_ms": 103.22484099998519} +{"id": "g0060-recarga_realizar-emocional-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.0029241880074029896, "bonus_nao_recebido": 0.000659445222602698, "marketplace_compra": 0.0005789925436887046, "suporte_chip_esim": 0.0007127036310097329, "recarga_nao_creditada": 0.07826227252625935, "recarga_saldo": 0.06489045882593433, "fidelidade_resgate": 0.0002455943721345386, "internet_consumo": 0.00016192318593515227, "recarga_realizar": 0.8454588556789299, "conta_debito_automatico_digital": 0.00019308882448748, "vas_contratacao": 0.00010107935082449956, "sem_correspondencia": 0.005811397830790799}, "confidence": 0.8314096607406505, "input_tokens": 555, "latency_ms": 145.22374300000251} +{"id": "g0060-recarga_realizar-emocional-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"roaming_duvida": 0.004745370885933823, "recarga_saldo": 0.11649850713750276, "recarga_nao_creditada": 0.04775862095602441, "troca_numero": 0.0008763307110275759, "recarga_realizar": 0.8215696551406395, "plano_nova_linha": 0.0013245455690308972, "suporte_sem_sinal": 0.0001740256382949401, "sem_correspondencia": 0.007052943961546134}, "confidence": 0.7960796058750166, "input_tokens": 407, "latency_ms": 103.29518200001075} +{"id": "g0060-recarga_realizar-emocional-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"parceiros_ofertas": 0.00223812919495142, "plano_nova_linha": 0.00032306745416132065, "recarga_realizar": 0.6758277786306153, "marketplace_pedido": 0.00029342191537493805, "recarga_nao_creditada": 0.27129709138175995, "internet_consumo": 0.0008173150725832386, "recarga_saldo": 0.010793586787818988, "sem_correspondencia": 0.038409609562735085}, "confidence": 0.6295174612921317, "input_tokens": 409, "latency_ms": 104.80668700000706} +{"id": "g0060-recarga_realizar-emocional-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 0.0014144220865603184, "vas_consulta": 0.0003899296980739353, "suporte_configuracao": 0.0007079209183261612, "recarga_nao_creditada": 0.3699436425061775, "roaming_pacote": 0.006776401998031781, "recarga_realizar": 0.6188722799862664, "suporte_chip_esim": 0.00021596587299741365, "negociacao_religacao": 0.00011634906978605224, "conta_debito_automatico_digital": 8.57291658511294e-05, "recarga_saldo": 0.00011523376268179614, "marketplace_pedido": 2.4619014815740458e-05, "sem_correspondencia": 0.001337505920431712}, "confidence": 0.5842243054395632, "input_tokens": 546, "latency_ms": 143.07318999999552} +{"id": "g0060-recarga_realizar-emocional-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.54238229094216, "recarga_saldo": 0.011096773702125848, "recarga_nao_creditada": 0.33375560398671195, "sem_correspondencia": 0.11276533136900234}, "confidence": 0.3898430545895466, "input_tokens": 305, "latency_ms": 75.78291699999795} +{"id": "g0060-recarga_realizar-emocional-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 0.31603034397937546, "cancelamento_linha": 0.004742655976148488, "plano_consulta": 0.0028418984468277985, "roaming_cobranca": 0.0029470324191586956, "recarga_saldo": 0.6269031374746761, "vas_contratacao": 0.0012188700189846651, "reclamacao_atendimento": 0.0005587923795173882, "sem_correspondencia": 0.04475726930531147}, "confidence": 0.573603585685344, "input_tokens": 421, "latency_ms": 103.56231600002275} +{"id": "g0060-recarga_realizar-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.4766498832040548, "vas_consulta": 0.0015954501104641118, "conta_explicacao": 0.0010435618279430769, "recarga_nao_creditada": 0.4024100743532882, "seguranca_perda_roubo": 0.0017628707874573688, "cadastro_atualizacao": 0.00022519856379797995, "negociacao_religacao": 0.00044246118149443797, "cancelamento_linha": 6.423387805568402e-05, "negociacao_divida": 0.0009960885092471076, "recarga_saldo": 0.11212763658007621, "roaming_duvida": 0.00012538049271331556, "internet_consumo": 0.00013747718380888508, "marketplace_compra": 8.011871754262747e-05, "portabilidade": 0.00016422150951383118, "atendimento_humano": 0.00033486939774148163, "sem_correspondencia": 0.0018404737028008425}, "confidence": 0.4417598754176585, "input_tokens": 628, "latency_ms": 185.31972000002384} +{"id": "g0060-recarga_realizar-emocional-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.04500594190611328, "recarga_realizar": 0.8814319351250185, "recarga_nao_creditada": 0.048438994955350916, "sem_correspondencia": 0.025123128013517383}, "confidence": 0.841909246833358, "input_tokens": 306, "latency_ms": 74.77834600001643} +{"id": "g0060-recarga_realizar-emocional-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0012242673991858487, "conta_segunda_via": 0.0004950333565003162, "beneficios_consulta": 0.0007568179619530461, "roaming_duvida": 0.0002526963153073648, "recarga_realizar": 0.7582974132413561, "reclamacao_atendimento": 0.19315328849203972, "recarga_nao_creditada": 0.015945308939879957, "sem_correspondencia": 0.029875174293777597}, "confidence": 0.7237684722758356, "input_tokens": 436, "latency_ms": 103.84687399999848} +{"id": "g0063-recarga_saldo-curto_neutro-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0036045861557698422, "internet_consumo": 0.001407277011289096, "suporte_chip_esim": 0.001315275797701986, "internet_pacote_adicional": 0.0007811062211662994, "recarga_saldo": 0.9845473935327346, "recarga_nao_creditada": 0.0005651228516867987, "fidelidade_pontos": 5.8080523237398626e-05, "sem_correspondencia": 0.0077211579064140464}, "confidence": 0.9823398783231251, "input_tokens": 413, "latency_ms": 104.76797499998725} +{"id": "g0063-recarga_saldo-curto_neutro-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0635697304547436, "internet_problema_conexao": 0.005538760148548062, "conta_pagamento_confirmacao": 0.014477264158533221, "roaming_pacote": 0.004146358109486123, "recarga_realizar": 0.142752063342917, "bonus_nao_recebido": 0.010333590152555961, "recarga_nao_creditada": 0.013524660735171303, "sem_correspondencia": 0.7456575728980448}, "confidence": 0.7093229404549083, "input_tokens": 409, "latency_ms": 105.13663100002191} +{"id": "g0063-recarga_saldo-curto_neutro-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.2915536077152806, "internet_consumo": 0.08618321538268732, "recarga_realizar": 0.194319744380345, "sem_correspondencia": 0.4279434325216871}, "confidence": 0.23725791002891614, "input_tokens": 293, "latency_ms": 76.11158699998555} +{"id": "g0063-recarga_saldo-curto_neutro-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9665746403351959, "roaming_pacote": 0.0020465120418164924, "suporte_sem_sinal": 0.0023974869590195507, "recarga_nao_creditada": 0.0023019430128044215, "recarga_realizar": 0.002095021698539141, "beneficios_consulta": 0.0005870265024570428, "internet_consumo": 0.0029109389487202413, "sem_correspondencia": 0.021086430501447304}, "confidence": 0.9617995889545092, "input_tokens": 397, "latency_ms": 103.83583799998064} +{"id": "g0063-recarga_saldo-curto_neutro-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"plano_nova_linha": 0.005319170828537531, "seguranca_fraude": 0.00040224658767797674, "recarga_saldo": 0.9838083351952469, "roaming_duvida": 0.0025817786310118824, "internet_consumo": 0.0032347494667733824, "vas_consulta": 0.0011244308538268743, "recarga_nao_creditada": 0.00031492825272787353, "recarga_realizar": 0.00018966855796033677, "fidelidade_resgate": 0.00011886860340979098, "seguranca_perda_roubo": 2.027065159125081e-05, "fidelidade_pontos": 0.0008980523423999591, "sem_correspondencia": 0.0019875000288364563}, "confidence": 0.9823363656675418, "input_tokens": 520, "latency_ms": 136.59245499999884} +{"id": "g0063-recarga_saldo-curto_neutro-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_contestacao": 0.0035141433464492516, "roaming_pacote": 0.000886170088961811, "recarga_realizar": 0.0024956108123814374, "internet_consumo": 0.001074947904452494, "desconto_retencao": 0.00048198683789983524, "roaming_duvida": 0.0005965045432313573, "marketplace_compra": 0.00015806324481779693, "recarga_saldo": 0.9877078466027654, "cancelamento_linha": 0.0002837131814824203, "plano_nova_linha": 9.032225768994732e-05, "recarga_nao_creditada": 0.00021973012032752535, "sem_correspondencia": 0.0024909610595407277}, "confidence": 0.9865903781121077, "input_tokens": 507, "latency_ms": 121.69664099999977} +{"id": "g0063-recarga_saldo-curto_neutro-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.017579325425011446, "internet_consumo": 0.004904953957246957, "recarga_saldo": 0.9407859764533945, "sem_correspondencia": 0.03672974416434718}, "confidence": 0.921047968604526, "input_tokens": 300, "latency_ms": 76.7707669999993} +{"id": "g0063-recarga_saldo-curto_neutro-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"atendimento_humano": 0.010761501560166146, "recarga_saldo": 0.9505944971659117, "seguranca_fraude": 0.0014069690487292787, "recarga_realizar": 0.00480940689553349, "internet_consumo": 0.018997434668826915, "suporte_chip_esim": 0.00026411368706824524, "recarga_nao_creditada": 0.0011069375875455193, "sem_correspondencia": 0.012059139386218838}, "confidence": 0.9435365681896128, "input_tokens": 413, "latency_ms": 104.02435099999252} +{"id": "g0063-recarga_saldo-curto_neutro-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.007546025003878436, "internet_consumo": 0.005391422440369903, "recarga_saldo": 0.9688634204035276, "sem_correspondencia": 0.01819913215222416}, "confidence": 0.9584845605380367, "input_tokens": 294, "latency_ms": 76.58490099998971} +{"id": "g0063-recarga_saldo-curto_neutro-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.0014134208698432097, "recarga_nao_creditada": 0.00120340294382704, "cancelamento_linha": 0.0030579354538675, "negociacao_religacao": 0.0018423402218823086, "recarga_saldo": 0.9889029702312369, "internet_pacote_adicional": 0.00023246845472812597, "troca_numero": 0.0002164853104862331, "seguranca_perda_roubo": 0.00014654276716438076, "conta_debito_automatico_digital": 0.00039594631984550636, "conta_contestacao": 5.863038335500194e-05, "roaming_duvida": 0.00030478442359421206, "conta_explicacao": 0.0004805337284992899, "internet_consumo": 0.0005915447799817204, "marketplace_compra": 7.688399909252673e-05, "recarga_realizar": 0.0002213141287791294, "sem_correspondencia": 0.0008547959838169609}, "confidence": 0.9881631682466524, "input_tokens": 610, "latency_ms": 164.71300100002395} +{"id": "g0063-recarga_saldo-curto_neutro-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9754062671061716, "suporte_sem_sinal": 0.002214934260059592, "recarga_realizar": 0.0022385750005286093, "conta_pagamento_confirmacao": 0.0015278338952865857, "portabilidade": 0.0005977733746918984, "parceiros_ofertas": 0.0003437539401881284, "internet_consumo": 0.005432689283240064, "recarga_nao_creditada": 0.0008318802256474586, "beneficios_consulta": 0.0006136942755246465, "suporte_configuracao": 3.835398986572582e-05, "reclamacao_atendimento": 0.0001231128186910129, "sem_correspondencia": 0.010631131830104674}, "confidence": 0.9731704732067326, "input_tokens": 518, "latency_ms": 135.2296190000004} +{"id": "g0063-recarga_saldo-curto_neutro-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_divida": 0.009941831937456415, "conta_segunda_via": 0.00030548994369241614, "plano_troca": 0.001056887903847558, "conta_contestacao": 0.0002546575143250539, "plano_consulta": 0.004485380372454854, "internet_consumo": 0.00030745196886055193, "recarga_realizar": 0.00030935873147594614, "plano_nova_linha": 0.00032172267986989745, "roaming_pacote": 0.0009067342852878936, "recarga_saldo": 0.9722810543505861, "recarga_nao_creditada": 0.00018403408358947046, "sem_correspondencia": 0.00964539622855377}, "confidence": 0.9697611502006396, "input_tokens": 516, "latency_ms": 136.3368410000021} +{"id": "g0064-recarga_saldo-informal_abreviado-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.975895576288912, "recarga_realizar": 0.005297739859549046, "internet_consumo": 0.0034941216725205473, "sem_correspondencia": 0.01531256217901842}, "confidence": 0.9678607683852163, "input_tokens": 293, "latency_ms": 75.28164600000764} +{"id": "g0064-recarga_saldo-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.10198058471216678, "fidelidade_resgate": 0.00930083641639901, "plano_nova_linha": 0.0265299726791567, "recarga_realizar": 0.6592833981539692, "internet_consumo": 0.03559975324290734, "cadastro_atualizacao": 0.002504191119309963, "troca_numero": 0.0007638647990702279, "sem_correspondencia": 0.16403739887702082}, "confidence": 0.6106095978902504, "input_tokens": 397, "latency_ms": 103.50598799999489} +{"id": "g0064-recarga_saldo-informal_abreviado-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.003958042881028365, "marketplace_compra": 0.000446975495744418, "seguranca_perda_roubo": 0.00035525306267669937, "atendimento_humano": 0.0015626425401628246, "beneficios_consulta": 0.002401938475241262, "cadastro_atualizacao": 0.0016848710476043125, "desconto_retencao": 0.0017054944258244244, "roaming_pacote": 0.00072317383758063, "recarga_saldo": 0.9764473406955062, "vas_contratacao": 0.00019861371466995664, "recarga_realizar": 0.0002511088556189773, "conta_explicacao": 0.005144663944514842, "internet_consumo": 0.00017217524724987484, "recarga_nao_creditada": 0.001057822970950355, "suporte_chip_esim": 9.780189112572957e-05, "sem_correspondencia": 0.0037920809145009023}, "confidence": 0.9748771634085401, "input_tokens": 630, "latency_ms": 170.5585489999919} +{"id": "g0064-recarga_saldo-informal_abreviado-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 25, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"reclamacao_atendimento": 0.00513875354334851, "roaming_cobranca": 0.0011491796563811835, "recarga_saldo": 0.9880916973968027, "internet_consumo": 0.0018033681704628488, "fidelidade_resgate": 0.0006383089415020043, "conta_pagamento_confirmacao": 0.0008747434993002118, "plano_troca": 0.00018659725131413258, "troca_numero": 8.085692800240792e-05, "marketplace_compra": 0.0001396770695511808, "recarga_realizar": 8.656765145568452e-05, "recarga_nao_creditada": 0.00025107034132257295, "sem_correspondencia": 0.0015591795505567252}, "confidence": 0.9870091244328755, "input_tokens": 512, "latency_ms": 121.73260299999811} +{"id": "g0064-recarga_saldo-informal_abreviado-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9847960482357987, "internet_consumo": 0.0018840245002837213, "recarga_nao_creditada": 0.0014075243266312833, "internet_pacote_adicional": 0.0006580289058179535, "conta_explicacao": 0.0031874428842401255, "negociacao_religacao": 0.001162491826799239, "conta_vencimento": 0.0006437890398198069, "conta_segunda_via": 0.00023609301922411562, "desconto_retencao": 0.00033206836768804264, "plano_consulta": 0.002197970512783277, "vas_consulta": 0.00020867688303808352, "suporte_configuracao": 8.510273791046766e-05, "suporte_chip_esim": 5.425982371800192e-05, "marketplace_pedido": 0.00010604992986699895, "recarga_realizar": 0.00013348558376983442, "sem_correspondencia": 0.0029069434226105875}, "confidence": 0.9837824514515182, "input_tokens": 635, "latency_ms": 170.65737200002218} +{"id": "g0064-recarga_saldo-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.37534738390369904, "internet_consumo": 0.04682117552926453, "recarga_nao_creditada": 0.41271959561915683, "sem_correspondencia": 0.16511184494787975}, "confidence": 0.2169594608255423, "input_tokens": 292, "latency_ms": 75.37745600001244} +{"id": "g0064-recarga_saldo-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.045448867225173974, "conta_segunda_via": 0.002999387063410402, "conta_debito_automatico_digital": 0.0036923256038827166, "recarga_realizar": 0.0013456197750846824, "cancelamento_linha": 0.003262646642738693, "vas_consulta": 0.0034570785738290287, "internet_pacote_adicional": 0.032321951210396466, "bonus_nao_recebido": 0.00034512033918961534, "internet_consumo": 0.027181787945872588, "plano_consulta": 0.3711440215747761, "recarga_nao_creditada": 0.004868799164770989, "sem_correspondencia": 0.5039323948808748}, "confidence": 0.45883533987004516, "input_tokens": 520, "latency_ms": 135.9599849999995} +{"id": "g0064-recarga_saldo-informal_abreviado-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.0011018522875080418, "recarga_nao_creditada": 0.00024125275545507988, "recarga_realizar": 0.00045192119641627727, "cadastro_atualizacao": 0.00045685078121395975, "conta_contestacao": 0.0010871340263376849, "negociacao_religacao": 0.0020006918747275705, "conta_vencimento": 0.00024616687299678486, "atendimento_humano": 0.0005976751659040482, "recarga_saldo": 0.9930090214902334, "portabilidade": 8.00446150838716e-05, "vas_contratacao": 7.68691409346288e-05, "internet_consumo": 0.00025278105146617067, "plano_nova_linha": 6.551056791554161e-05, "parceiros_ofertas": 6.113382511529968e-05, "roaming_pacote": 2.403776320875569e-05, "sem_correspondencia": 0.000247056585482867}, "confidence": 0.9925429562562488, "input_tokens": 600, "latency_ms": 162.37361000000305} +{"id": "g0064-recarga_saldo-informal_abreviado-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.005041194962052384, "recarga_saldo": 0.9809077613764395, "internet_consumo": 0.005258624360749758, "sem_correspondencia": 0.00879241930075831}, "confidence": 0.9745436818352528, "input_tokens": 297, "latency_ms": 74.87682499998982} +{"id": "g0064-recarga_saldo-informal_abreviado-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"internet_consumo": 0.004964026080166534, "recarga_saldo": 0.9846965187570362, "recarga_realizar": 0.001596305380863568, "sem_correspondencia": 0.00874314978193365}, "confidence": 0.9795953583427147, "input_tokens": 296, "latency_ms": 75.33376599999997} +{"id": "g0064-recarga_saldo-informal_abreviado-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0024728102001635465, "recarga_saldo": 0.9871210711058906, "roaming_cobranca": 0.001119671104300959, "suporte_chip_esim": 0.0008070158645318558, "recarga_nao_creditada": 0.0007272718341589218, "parceiros_ofertas": 0.0002502115115714087, "internet_consumo": 0.0008159176594941616, "sem_correspondencia": 0.006686030719888417}, "confidence": 0.9852812241210182, "input_tokens": 401, "latency_ms": 103.0723769999895} +{"id": "g0064-recarga_saldo-informal_abreviado-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_explicacao": 0.014009602459332695, "beneficios_consulta": 0.0007258547521730058, "roaming_pacote": 0.0015399382596876564, "marketplace_pedido": 0.000526859775297111, "recarga_saldo": 0.9672650111585208, "recarga_nao_creditada": 0.00019181836694736335, "plano_nova_linha": 0.00021394232750391318, "internet_consumo": 0.00014334849059377918, "portabilidade": 0.0005343335138403818, "fidelidade_pontos": 0.0004243910857920337, "roaming_cobranca": 0.00016443012271104626, "recarga_realizar": 0.0004923210524129644, "marketplace_compra": 0.00012142101771383162, "negociacao_divida": 0.013228375950554075, "atendimento_humano": 0.0002714173735054889, "sem_correspondencia": 0.0001469342934138236}, "confidence": 0.9650826785690889, "input_tokens": 615, "latency_ms": 164.6207000000004} +{"id": "g0069-recarga_saldo-indireto_multiplo-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 184, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"roaming_duvida": 0.001945732325951926, "seguranca_perda_roubo": 0.00021914083351330752, "internet_consumo": 0.0003135690452803356, "conta_pagamento_confirmacao": 0.0004954368631036424, "vas_contratacao": 0.000876710477986232, "cancelamento_linha": 0.0002222848420641757, "recarga_nao_creditada": 0.0017052291304693484, "conta_segunda_via": 0.0004174241275629872, "recarga_realizar": 0.0033932863391545054, "conta_debito_automatico_digital": 0.0006307017033326944, "suporte_sem_sinal": 0.46961692771991637, "roaming_pacote": 0.00196374674915876, "vas_consulta": 0.0004188944565819608, "reclamacao_atendimento": 0.007269790192211735, "recarga_saldo": 0.5062696708698732, "sem_correspondencia": 0.004241454323838794}, "confidence": 0.4733543155945314, "input_tokens": 689, "latency_ms": 179.90858899997875} +{"id": "g0069-recarga_saldo-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 96, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.007731640334479091, "recarga_nao_creditada": 0.15071213356969476, "marketplace_pedido": 0.0007968723797798183, "conta_pagamento_confirmacao": 0.003999700796973253, "vas_cancelamento": 0.00028299320751167347, "desconto_retencao": 0.0001167790199212167, "plano_troca": 0.0005543808915649386, "cadastro_atualizacao": 7.198122309207436e-05, "bonus_nao_recebido": 0.04452830218748046, "marketplace_compra": 0.0003818046368426708, "recarga_saldo": 0.7902893622390036, "conta_vencimento": 0.00025259414172948245, "roaming_duvida": 2.9718403735632907e-05, "conta_segunda_via": 6.682044931689867e-05, "internet_pacote_adicional": 3.421967033015436e-05, "sem_correspondencia": 0.00015069684854416776}, "confidence": 0.7763086530549371, "input_tokens": 671, "latency_ms": 177.7974889999996} +{"id": "g0069-recarga_saldo-indireto_multiplo-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"troca_numero": 0.0012082025955047861, "internet_consumo": 0.0005121030756431949, "recarga_nao_creditada": 0.0002893396233607168, "vas_contratacao": 0.0005884598483207207, "reclamacao_atendimento": 0.00022166462519815906, "cancelamento_linha": 0.0003446238514887086, "conta_debito_automatico_digital": 0.00021320491017263164, "recarga_realizar": 0.004418928372645303, "vas_consulta": 0.00041300235393988856, "plano_consulta": 0.05133147441042699, "cadastro_atualizacao": 0.0002828042447285431, "portabilidade": 0.0011519001553823684, "recarga_saldo": 0.9374318790230595, "negociacao_religacao": 0.0009073197798138478, "conta_segunda_via": 7.351403560404472e-05, "sem_correspondencia": 0.000611579094710602}, "confidence": 0.9332606709579303, "input_tokens": 649, "latency_ms": 175.21839700000896} +{"id": "g0069-recarga_saldo-indireto_multiplo-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_consumo": 0.004605923025285306, "recarga_realizar": 0.0013500319734283074, "recarga_saldo": 0.9604140189819786, "sem_correspondencia": 0.0336300260193077}, "confidence": 0.9472186919759715, "input_tokens": 314, "latency_ms": 76.63530799999307} +{"id": "g0069-recarga_saldo-indireto_multiplo-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 142, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.004237392237514842, "roaming_pacote": 0.00044691653133641134, "internet_consumo": 0.0016943653346303432, "reclamacao_atendimento": 0.0008448444987011719, "conta_contestacao": 0.01681910995592787, "plano_troca": 0.0018022884496863118, "recarga_nao_creditada": 0.0003832736477818771, "conta_debito_automatico_digital": 0.00015714809871335373, "recarga_saldo": 0.9634001656513386, "fidelidade_resgate": 0.00041674605510728837, "negociacao_religacao": 0.0003157913805152074, "sem_correspondencia": 0.009481958158746771}, "confidence": 0.9600729079832785, "input_tokens": 552, "latency_ms": 146.93947700001786} +{"id": "g0069-recarga_saldo-indireto_multiplo-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 141, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.011991587990224895, "recarga_saldo": 0.9419571590509452, "internet_consumo": 0.010965380941837417, "sem_correspondencia": 0.035085872016992516}, "confidence": 0.9226095454012603, "input_tokens": 325, "latency_ms": 76.41876599998909} +{"id": "g0069-recarga_saldo-indireto_multiplo-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.0014932392727001254, "plano_troca": 0.000265720437650735, "roaming_duvida": 0.00045946758910467685, "fidelidade_resgate": 0.0004955588890280429, "bonus_nao_recebido": 0.0013236244526518067, "cadastro_atualizacao": 0.0007240589593544702, "internet_consumo": 0.0016862721485516434, "negociacao_divida": 0.03735972561296515, "recarga_saldo": 0.954874353812942, "conta_vencimento": 0.00016739833505428943, "roaming_pacote": 0.0001545713365413591, "marketplace_compra": 0.0001441931669969337, "recarga_nao_creditada": 0.00011840143654327797, "recarga_realizar": 0.00047585676209315055, "parceiros_ofertas": 3.57988500185665e-05, "sem_correspondencia": 0.00022175893780372672}, "confidence": 0.9518659774004719, "input_tokens": 642, "latency_ms": 173.13419900000326} +{"id": "g0069-recarga_saldo-indireto_multiplo-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.003858201514068903, "recarga_realizar": 0.0028752002356196254, "internet_consumo": 0.003620306330959048, "vas_cancelamento": 0.6068106090026903, "recarga_nao_creditada": 0.00232113832091422, "recarga_saldo": 0.3717573209755876, "conta_vencimento": 0.00026540292876439756, "sem_correspondencia": 0.008491820691395896}, "confidence": 0.5506406960030746, "input_tokens": 430, "latency_ms": 103.34166799998457} +{"id": "g0069-recarga_saldo-indireto_multiplo-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"plano_troca": 0.0039846957902289195, "recarga_nao_creditada": 0.0001389614772564344, "reclamacao_atendimento": 0.0002846359699548873, "parceiros_ofertas": 0.0008444233263301839, "internet_consumo": 0.0022269402580411446, "fidelidade_resgate": 0.0005772151856426418, "internet_pacote_adicional": 0.0005210268007339617, "marketplace_compra": 0.00029361303742883344, "conta_explicacao": 0.2524155376760614, "conta_contestacao": 0.004409800268713269, "recarga_realizar": 0.001599268308809727, "roaming_pacote": 0.0007638717293076153, "conta_debito_automatico_digital": 0.002664584350006474, "vas_consulta": 0.022449598088033575, "recarga_saldo": 0.5118012349775353, "sem_correspondencia": 0.19502459275591547}, "confidence": 0.4792546506427044, "input_tokens": 660, "latency_ms": 178.05394300000899} +{"id": "g0069-recarga_saldo-indireto_multiplo-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_pacote_adicional": 0.0010195292549485982, "recarga_saldo": 0.9956526663741131, "bonus_nao_recebido": 0.000731542033136804, "negociacao_religacao": 0.0006468781029535796, "negociacao_divida": 0.000290545444744218, "desconto_retencao": 0.00017532922147930018, "internet_consumo": 0.0002334451294508701, "conta_explicacao": 0.00015272198966282037, "parceiros_ofertas": 4.3685034808823805e-05, "recarga_realizar": 8.383659799357052e-05, "recarga_nao_creditada": 5.6643374761330766e-05, "sem_correspondencia": 0.0009131774419466973}, "confidence": 0.9952574542263054, "input_tokens": 538, "latency_ms": 141.8281739999827} +{"id": "g0069-recarga_saldo-indireto_multiplo-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta", "desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 0.007542820526859362, "recarga_realizar": 0.006682230857587011, "conta_pagamento_confirmacao": 0.0010496630695137656, "suporte_chip_esim": 0.0009779756376883774, "internet_consumo": 0.0008473264145077747, "roaming_pacote": 0.002686806765041846, "recarga_saldo": 0.9722266947014176, "sem_correspondencia": 0.007986482027384193}, "confidence": 0.968259079658763, "input_tokens": 433, "latency_ms": 103.46548300000791} +{"id": "g0069-recarga_saldo-indireto_multiplo-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 144, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"conta_pagamento_confirmacao": 0.0009824450325932972, "bonus_nao_recebido": 0.000362925524793154, "conta_vencimento": 0.002180857616502634, "internet_consumo": 0.0013078321350094644, "recarga_saldo": 0.9484525259711335, "desconto_retencao": 0.0002909305102898518, "internet_problema_conexao": 0.00022141059537469275, "seguranca_fraude": 0.00016095724878181086, "parceiros_ofertas": 0.0003155203097858586, "recarga_nao_creditada": 4.021180642993991e-05, "recarga_realizar": 0.0003303683602489463, "sem_correspondencia": 0.04535401488905684}, "confidence": 0.9437663919685093, "input_tokens": 544, "latency_ms": 142.96169700000405} +{"id": "g0073-recarga_nao_creditada-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"conta_pagamento_confirmacao": 0.010298252141636838, "recarga_realizar": 0.40939059235200637, "bonus_nao_recebido": 0.5589878874433722, "sem_correspondencia": 0.02132326806298452}, "confidence": 0.4119838499244963, "input_tokens": 331, "latency_ms": 77.90818999998805} +{"id": "g0073-recarga_nao_creditada-regionalismo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 0.002774916290010497, "plano_consulta": 0.00032199385357988783, "roaming_duvida": 0.0009469423782933313, "recarga_saldo": 0.0022910478538356606, "conta_pagamento_confirmacao": 0.016047291957367028, "internet_consumo": 0.0004919517336101968, "recarga_realizar": 0.0007094110680275502, "vas_contratacao": 0.00014455259808423003, "bonus_nao_recebido": 0.018127310846247392, "conta_debito_automatico_digital": 0.00012101087972941618, "negociacao_divida": 0.00014521443933158642, "atendimento_humano": 0.0003668388402909489, "fidelidade_resgate": 0.0002723131814205229, "recarga_nao_creditada": 0.9553318956664635, "internet_problema_conexao": 0.0007558277287728428, "sem_correspondencia": 0.0011514806849355}, "confidence": 0.9523540220442277, "input_tokens": 657, "latency_ms": 178.36799999997766} +{"id": "g0073-recarga_nao_creditada-regionalismo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"bonus_nao_recebido": 0.10049667070314797, "recarga_realizar": 0.8027409367592211, "conta_pagamento_confirmacao": 0.06371505419617678, "sem_correspondencia": 0.033047338341454284}, "confidence": 0.7369879156789615, "input_tokens": 334, "latency_ms": 77.67835600000694} +{"id": "g0073-recarga_nao_creditada-regionalismo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.8662705581082177, "bonus_nao_recebido": 0.11512901743326186, "conta_pagamento_confirmacao": 0.009904048857394144, "sem_correspondencia": 0.008696375601126212}, "confidence": 0.8216940774776237, "input_tokens": 330, "latency_ms": 77.8024720000019} +{"id": "g0073-recarga_nao_creditada-regionalismo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9666630716420267, "bonus_nao_recebido": 0.01924821985334089, "conta_pagamento_confirmacao": 0.0075256764477949, "sem_correspondencia": 0.0065630320568374305}, "confidence": 0.9555507621893692, "input_tokens": 327, "latency_ms": 77.35504599997967} +{"id": "g0073-recarga_nao_creditada-regionalismo-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.008709695644313887, "bonus_nao_recebido": 0.0026451286397114085, "recarga_nao_creditada": 0.9416847751279398, "sem_correspondencia": 0.04696040058803476}, "confidence": 0.9222463668372534, "input_tokens": 328, "latency_ms": 77.37946500000703} +{"id": "g0073-recarga_nao_creditada-regionalismo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_nova_linha": 0.0013995206183652843, "troca_numero": 0.0005354697908182763, "recarga_realizar": 0.020174095829642136, "conta_pagamento_confirmacao": 0.002037590068690187, "recarga_nao_creditada": 0.9724861359947767, "conta_explicacao": 0.0003423101517163005, "cadastro_atualizacao": 0.0001869953726129842, "bonus_nao_recebido": 0.0011271141028053396, "recarga_saldo": 0.0002928746558311467, "roaming_pacote": 5.772711571737371e-05, "internet_problema_conexao": 5.642332809307362e-05, "sem_correspondencia": 0.0013037429709312647}, "confidence": 0.9699848756306655, "input_tokens": 526, "latency_ms": 139.62263299998767} +{"id": "g0073-recarga_nao_creditada-regionalismo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.00449094437393425, "conta_pagamento_confirmacao": 0.0029847374656876615, "bonus_nao_recebido": 0.04024604853957554, "marketplace_pedido": 0.0007976773231958251, "recarga_saldo": 0.0026507857624355076, "conta_contestacao": 0.0006544834522746865, "recarga_nao_creditada": 0.9398143768517425, "sem_correspondencia": 0.008360946231153979}, "confidence": 0.931216430687706, "input_tokens": 440, "latency_ms": 103.53155800001446} +{"id": "g0073-recarga_nao_creditada-regionalismo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.005423211310568812, "recarga_saldo": 0.002219296355906163, "bonus_nao_recebido": 0.0012191750921879663, "cancelamento_linha": 0.0008445873061265814, "internet_problema_conexao": 0.0008729328164052548, "recarga_nao_creditada": 0.9686335627511434, "recarga_realizar": 0.0005508238678743977, "sem_correspondencia": 0.020236410499787458}, "confidence": 0.9641526431441639, "input_tokens": 425, "latency_ms": 103.60693600000559} +{"id": "g0073-recarga_nao_creditada-regionalismo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 0.0027387809464668998, "bonus_nao_recebido": 0.05714545174297183, "recarga_realizar": 0.0020374108295562964, "suporte_sem_sinal": 0.0004748026591695877, "recarga_saldo": 0.00033829155017734206, "recarga_nao_creditada": 0.9359861139121496, "conta_pagamento_confirmacao": 0.0003686235670866612, "suporte_configuracao": 0.00011998962251895905, "cancelamento_linha": 7.100612425223883e-05, "vas_cancelamento": 1.1494559039517122e-05, "suporte_chip_esim": 2.1207237520499815e-05, "sem_correspondencia": 0.0006868272490906205}, "confidence": 0.930166669722345, "input_tokens": 555, "latency_ms": 143.97225199999752} +{"id": "g0073-recarga_nao_creditada-regionalismo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.005977348036924601, "roaming_duvida": 0.0006029640255913808, "plano_nova_linha": 0.0004994782626202221, "recarga_saldo": 0.004454740199040716, "marketplace_pedido": 0.001357460508193497, "atendimento_humano": 0.0011173158740968546, "recarga_realizar": 0.006122923209073663, "conta_contestacao": 0.0002550382329320336, "recarga_nao_creditada": 0.9719855751586127, "conta_segunda_via": 0.0003733694757666478, "bonus_nao_recebido": 0.0037448298239346604, "sem_correspondencia": 0.003508957193213122}, "confidence": 0.9694388092639411, "input_tokens": 546, "latency_ms": 143.86656799999287} +{"id": "g0073-recarga_nao_creditada-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"troca_numero": 0.018771751125408596, "negociacao_divida": 0.07261343305874762, "recarga_realizar": 0.3633403386238018, "conta_pagamento_confirmacao": 0.40887987855754554, "conta_debito_automatico_digital": 0.000900447833683112, "portabilidade": 0.00030791289608336536, "cadastro_atualizacao": 0.0010032249137478804, "recarga_saldo": 0.04407101218719127, "bonus_nao_recebido": 0.04344254219267345, "marketplace_compra": 0.00011810257669050312, "fidelidade_resgate": 0.00035127886538537345, "sem_correspondencia": 0.046200077169041696}, "confidence": 0.35514168569914056, "input_tokens": 549, "latency_ms": 143.17309899999486} +{"id": "g0074-recarga_nao_creditada-emocional-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"reclamacao_atendimento": 0.00402662275593097, "conta_pagamento_confirmacao": 0.0006570667395459912, "recarga_saldo": 0.0017070187527584216, "conta_segunda_via": 0.00031262382122785513, "recarga_realizar": 0.0018273999815824138, "bonus_nao_recebido": 0.00471897788013008, "internet_consumo": 0.00041856516506817037, "plano_nova_linha": 0.00015423901215503547, "negociacao_religacao": 0.00036443131492250156, "recarga_nao_creditada": 0.9846316179896075, "suporte_chip_esim": 0.00012338179284074042, "sem_correspondencia": 0.0010580547942302726}, "confidence": 0.983234492352299, "input_tokens": 563, "latency_ms": 145.49446299997726} +{"id": "g0074-recarga_nao_creditada-emocional-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9350202354732638, "recarga_saldo": 0.002678728364317619, "bonus_nao_recebido": 0.029589085515324215, "roaming_pacote": 0.0012098098897242787, "conta_debito_automatico_digital": 0.00130518676178821, "conta_pagamento_confirmacao": 0.021196943884684637, "recarga_realizar": 0.0036927427324965575, "sem_correspondencia": 0.005307267378400536}, "confidence": 0.9257374119694447, "input_tokens": 438, "latency_ms": 102.87114900000915} +{"id": "g0074-recarga_nao_creditada-emocional-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 0.005244172707358086, "cadastro_atualizacao": 0.00046738303406868893, "bonus_nao_recebido": 0.021205829544228293, "roaming_cobranca": 0.0008652480776873537, "negociacao_religacao": 0.0007859146663880636, "recarga_realizar": 0.0003718903919808714, "internet_problema_conexao": 0.0003117031091358314, "conta_debito_automatico_digital": 0.00016084551543154655, "fidelidade_pontos": 0.0012844450614821075, "recarga_saldo": 0.0039830440177082704, "conta_pagamento_confirmacao": 0.06559545324305191, "marketplace_pedido": 0.0003436319033515997, "fidelidade_resgate": 0.0008860862112098288, "recarga_nao_creditada": 0.8931819764963191, "atendimento_humano": 0.004049823056469172, "sem_correspondencia": 0.0012625529641292891}, "confidence": 0.8860607749294068, "input_tokens": 667, "latency_ms": 177.44321099999638} +{"id": "g0074-recarga_nao_creditada-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_realizar": 0.003783243940025412, "conta_pagamento_confirmacao": 0.00841038032082561, "bonus_nao_recebido": 0.9746498447709592, "sem_correspondencia": 0.013156530968189695}, "confidence": 0.9661997930279459, "input_tokens": 329, "latency_ms": 77.23385099998836} +{"id": "g0074-recarga_nao_creditada-emocional-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_consulta": 0.001761233508231063, "recarga_nao_creditada": 0.9864942341795443, "recarga_realizar": 0.0007515373375347719, "conta_explicacao": 0.0006148548825592889, "conta_vencimento": 0.000433116114971633, "marketplace_compra": 0.00016343362937480517, "seguranca_perda_roubo": 0.00016360704035820565, "bonus_nao_recebido": 0.002751100925899043, "recarga_saldo": 0.0007458865518943092, "conta_segunda_via": 7.659088869341104e-05, "conta_pagamento_confirmacao": 0.005181452723140893, "sem_correspondencia": 0.0008629522177983929}, "confidence": 0.9852664372867757, "input_tokens": 544, "latency_ms": 141.94720099999358} +{"id": "g0074-recarga_nao_creditada-emocional-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.00654042299193141, "cancelamento_linha": 0.00047957132199946407, "negociacao_divida": 0.0006601902274734592, "recarga_nao_creditada": 0.9430983178633027, "parceiros_ofertas": 0.0006487269349388327, "suporte_configuracao": 9.018555380467507e-05, "roaming_pacote": 0.0002527411529583845, "recarga_saldo": 0.0003914992630031829, "internet_pacote_adicional": 0.00047933744204079604, "conta_pagamento_confirmacao": 0.001003675196422925, "roaming_duvida": 7.28919809199456e-05, "bonus_nao_recebido": 0.0017347518388360925, "reclamacao_atendimento": 0.04377454169994852, "portabilidade": 9.232653183767187e-05, "marketplace_pedido": 3.624586880243536e-05, "sem_correspondencia": 0.0006445741317794739}, "confidence": 0.9393048723875231, "input_tokens": 653, "latency_ms": 176.75640400000248} +{"id": "g0074-recarga_nao_creditada-emocional-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.002062318014614042, "bonus_nao_recebido": 0.048092072323746404, "recarga_nao_creditada": 0.9409618234306494, "sem_correspondencia": 0.008883786230990202}, "confidence": 0.9212824312408658, "input_tokens": 324, "latency_ms": 77.05964099997686} +{"id": "g0074-recarga_nao_creditada-emocional-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0030555581391909065, "recarga_nao_creditada": 0.9722759895232668, "bonus_nao_recebido": 0.017897815757227924, "sem_correspondencia": 0.006770636580314404}, "confidence": 0.9630346526976893, "input_tokens": 324, "latency_ms": 83.83401099999332} +{"id": "g0074-recarga_nao_creditada-emocional-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"seguranca_perda_roubo": 0.005271823109550501, "beneficios_consulta": 0.0012954270393716375, "bonus_nao_recebido": 0.0013196184428128533, "conta_pagamento_confirmacao": 0.5730333981134907, "recarga_realizar": 0.0013324706205077442, "negociacao_divida": 0.0015792951468671312, "parceiros_ofertas": 0.00027715179304678867, "roaming_pacote": 0.00022913691731145228, "recarga_saldo": 0.04635953794618121, "recarga_nao_creditada": 0.28971037967188273, "negociacao_religacao": 0.0003930329248134177, "sem_correspondencia": 0.07919872827416372}, "confidence": 0.5342182524874446, "input_tokens": 529, "latency_ms": 141.4709240000036} +{"id": "g0074-recarga_nao_creditada-emocional-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_debito_automatico_digital": 0.0030812322640496213, "recarga_saldo": 0.0011456461412895043, "portabilidade": 0.000553178115574101, "desconto_retencao": 0.0007795142073390804, "reclamacao_atendimento": 0.0007010504773408293, "conta_vencimento": 0.0016474970485716354, "recarga_nao_creditada": 0.968860651218644, "recarga_realizar": 0.001501198721316613, "bonus_nao_recebido": 0.0026449194802580004, "conta_pagamento_confirmacao": 0.010699192991865345, "internet_pacote_adicional": 0.00015718577283191699, "vas_cancelamento": 0.0001528011837396203, "suporte_sem_sinal": 0.00013185670791242382, "negociacao_religacao": 0.0008956214087364496, "suporte_configuracao": 0.0001458965444366913, "sem_correspondencia": 0.006902557716094232}, "confidence": 0.9667846946332203, "input_tokens": 666, "latency_ms": 178.3493480000118} +{"id": "g0074-recarga_nao_creditada-emocional-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 0.0010417249956534503, "recarga_saldo": 0.0010268791350637294, "bonus_nao_recebido": 0.017199810969188115, "recarga_nao_creditada": 0.9754292580548023, "negociacao_divida": 0.0008285866276972782, "portabilidade": 8.857976821724738e-05, "suporte_sem_sinal": 0.00019065453683178926, "conta_vencimento": 7.880619367568403e-05, "suporte_chip_esim": 5.92635595698048e-05, "cadastro_atualizacao": 1.4667514694622575e-05, "troca_numero": 2.370767268865591e-05, "conta_pagamento_confirmacao": 0.0037730813292726276, "internet_consumo": 5.727572627005268e-05, "recarga_realizar": 7.756029981020589e-05, "plano_consulta": 3.8384149218122264e-05, "sem_correspondencia": 7.175946734641663e-05}, "confidence": 0.973791208591789, "input_tokens": 640, "latency_ms": 168.97195200002102} +{"id": "g0074-recarga_nao_creditada-emocional-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.002703125468962771, "recarga_realizar": 0.00045735990511492426, "cadastro_atualizacao": 0.00030566415117437703, "atendimento_humano": 0.00034424279188290693, "bonus_nao_recebido": 0.0314140115042199, "recarga_nao_creditada": 0.9557932591091005, "recarga_saldo": 0.0002929136158931811, "sem_correspondencia": 0.008689423453651396}, "confidence": 0.9494780104104006, "input_tokens": 427, "latency_ms": 101.92991900001402} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.0022446637517563738, "conta_explicacao": 0.006122177979873428, "conta_pagamento_confirmacao": 0.002474366817931835, "recarga_nao_creditada": 0.9832489046781965, "recarga_saldo": 0.0028565662223962365, "fidelidade_pontos": 0.00016783191727779643, "vas_contratacao": 0.00016286323525988047, "bonus_nao_recebido": 0.0022427518704927004, "parceiros_ofertas": 0.00016030158051330296, "roaming_duvida": 4.811414452096541e-05, "reclamacao_atendimento": 2.910488154168062e-05, "internet_pacote_adicional": 4.253316946233464e-05, "plano_troca": 3.772516050512549e-05, "plano_nova_linha": 6.203595843153452e-05, "atendimento_humano": 2.333403136764328e-05, "sem_correspondencia": 7.672460047250182e-05}, "confidence": 0.982132164990076, "input_tokens": 655, "latency_ms": 176.76213800001506} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.04140642545195569, "conta_pagamento_confirmacao": 0.001534479720347905, "recarga_nao_creditada": 0.9512749916738844, "sem_correspondencia": 0.005784103153812065}, "confidence": 0.9350333222318458, "input_tokens": 332, "latency_ms": 77.43834899997637} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.002036700336566807, "conta_pagamento_confirmacao": 0.004336503251464401, "recarga_realizar": 0.0006118497646479089, "recarga_saldo": 0.001254516228025821, "marketplace_pedido": 0.0003570082923782459, "bonus_nao_recebido": 0.021291486467564184, "recarga_nao_creditada": 0.9557706317325083, "sem_correspondencia": 0.014341303926844306}, "confidence": 0.9494521505514381, "input_tokens": 422, "latency_ms": 103.28687000000514} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.8468664783847247, "conta_pagamento_confirmacao": 0.008000268405636746, "bonus_nao_recebido": 0.1380619631528556, "sem_correspondencia": 0.00707129005678286}, "confidence": 0.7958219711796333, "input_tokens": 333, "latency_ms": 78.50916500001404} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.950034486826942, "reclamacao_atendimento": 0.00462138291569018, "bonus_nao_recebido": 0.02602575419500522, "recarga_saldo": 0.0009021569240517287, "fidelidade_resgate": 0.0010305667704856307, "conta_pagamento_confirmacao": 0.008085082050118785, "recarga_realizar": 0.002204465090380182, "sem_correspondencia": 0.007096105227326343}, "confidence": 0.9428965563736483, "input_tokens": 430, "latency_ms": 103.39772899999389} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano", "recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"vas_consulta": 0.0042024232004438, "troca_numero": 0.0002607927023547246, "marketplace_pedido": 0.0003852021081903509, "conta_contestacao": 0.2933127953306949, "recarga_saldo": 0.04151544933804294, "conta_pagamento_confirmacao": 0.4665267147450479, "parceiros_ofertas": 0.0003978984787942739, "plano_consulta": 0.0003145625465588677, "seguranca_perda_roubo": 0.0002761663847385225, "cancelamento_linha": 0.0001529877323158429, "atendimento_humano": 0.1889921148669509, "internet_problema_conexao": 0.000325168070457918, "reclamacao_atendimento": 0.0004927362098866479, "conta_vencimento": 0.00015211903629733418, "roaming_duvida": 0.0003419197394232295, "sem_correspondencia": 0.0023509495098019487}, "confidence": 0.43096182906138447, "input_tokens": 627, "latency_ms": 170.11962899999844} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.002337530853465031, "bonus_nao_recebido": 0.0926213306137622, "atendimento_humano": 0.0009125265340569997, "vas_consulta": 0.0007960962875050053, "recarga_saldo": 0.08010244197503856, "recarga_nao_creditada": 0.813106862094708, "recarga_realizar": 0.0018314824868045172, "sem_correspondencia": 0.008291729154659859}, "confidence": 0.7864078423939518, "input_tokens": 414, "latency_ms": 106.24394999999254} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.0015339590871039708, "bonus_nao_recebido": 0.13599148712734485, "recarga_realizar": 0.0010061196585883499, "recarga_saldo": 0.00046486221876280726, "internet_consumo": 0.001139953557201203, "recarga_nao_creditada": 0.854357731793913, "conta_pagamento_confirmacao": 0.0003989809993448705, "sem_correspondencia": 0.005106905557741038}, "confidence": 0.8335516934787577, "input_tokens": 433, "latency_ms": 104.33659299999931} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9542637043174327, "conta_pagamento_confirmacao": 0.012515744197298827, "bonus_nao_recebido": 0.027353275800229712, "sem_correspondencia": 0.005867275685038734}, "confidence": 0.9390182724232439, "input_tokens": 330, "latency_ms": 78.72865199999524} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.002582673294450556, "desconto_retencao": 0.00017791746416452977, "recarga_saldo": 0.00035739954135608084, "internet_consumo": 0.0002973612602978237, "internet_problema_conexao": 0.0004287457202070436, "suporte_sem_sinal": 0.000203926192730754, "bonus_nao_recebido": 0.025571430258104887, "conta_vencimento": 0.0003050238248084709, "negociacao_religacao": 0.0008388439671186444, "recarga_realizar": 0.024431549477889343, "recarga_nao_creditada": 0.9425054468068658, "vas_cancelamento": 0.0005837963347652154, "plano_consulta": 0.00021910868751233344, "seguranca_perda_roubo": 0.0002328013101457794, "conta_contestacao": 0.0003618394434818597, "sem_correspondencia": 0.0009021364161007713}, "confidence": 0.9386724765939901, "input_tokens": 644, "latency_ms": 174.975384999982} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_religacao": 0.0018565892923201174, "roaming_duvida": 0.00048223726236912035, "cancelamento_linha": 0.00024969371352693236, "fidelidade_resgate": 0.0005264664606450381, "recarga_realizar": 0.06114309472019828, "bonus_nao_recebido": 0.001425426097728234, "recarga_nao_creditada": 0.9250120830633981, "conta_pagamento_confirmacao": 0.000553065465381759, "recarga_saldo": 0.005346156162758896, "vas_consulta": 0.00039615055029561746, "marketplace_pedido": 7.98032511215972e-05, "sem_correspondencia": 0.002929233960256294}, "confidence": 0.9181949997055251, "input_tokens": 533, "latency_ms": 141.3401290000138} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 127, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9618311499071329, "conta_pagamento_confirmacao": 0.0029468505912202017, "roaming_duvida": 0.001914394825455897, "internet_problema_conexao": 0.00082284658941484, "recarga_saldo": 0.0028260466953659853, "vas_consulta": 0.0017529877629786639, "cancelamento_linha": 0.0007280873256275904, "recarga_realizar": 0.005885385661366907, "bonus_nao_recebido": 0.015298028520600658, "roaming_cobranca": 0.0007727116504699324, "reclamacao_atendimento": 0.00425657057485504, "sem_correspondencia": 0.000964939895511386}, "confidence": 0.9583612544441447, "input_tokens": 555, "latency_ms": 143.65989400002377} +{"id": "g0077-plano_consulta-curto_neutro-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_duvida": 0.0011967114844419154, "beneficios_consulta": 0.006054020602548934, "recarga_saldo": 0.0003531543209280262, "plano_troca": 0.000635119085766467, "marketplace_pedido": 0.00021267820109981044, "fidelidade_pontos": 0.000106556802786262, "internet_consumo": 0.00048824427511151835, "internet_problema_conexao": 0.00012800347035980765, "portabilidade": 0.0003279108242986414, "plano_nova_linha": 0.0007812470707986231, "plano_consulta": 0.9831771767005811, "desconto_retencao": 0.0001452544356841012, "roaming_cobranca": 7.982707272345636e-05, "vas_consulta": 0.006016269987503107, "internet_pacote_adicional": 3.923379201662426e-05, "sem_correspondencia": 0.0002585918733514519}, "confidence": 0.9820556551472865, "input_tokens": 619, "latency_ms": 165.0250099999937} +{"id": "g0077-plano_consulta-curto_neutro-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.004452509868296796, "plano_consulta": 0.9844158154483622, "beneficios_consulta": 0.001838633737979089, "sem_correspondencia": 0.009293040945361795}, "confidence": 0.9792210872644832, "input_tokens": 297, "latency_ms": 75.31423499997913} +{"id": "g0077-plano_consulta-curto_neutro-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.009808783081223791, "plano_nova_linha": 0.0023659792092458284, "plano_troca": 0.008664859950860233, "cancelamento_linha": 0.001547089416394323, "plano_consulta": 0.9759189781880551, "suporte_chip_esim": 0.0003307988433872375, "beneficios_consulta": 5.935966521415244e-05, "sem_correspondencia": 0.0013041516456192362}, "confidence": 0.97247883221492, "input_tokens": 409, "latency_ms": 103.9768309999829} +{"id": "g0077-plano_consulta-curto_neutro-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0006373732018365332, "plano_troca": 0.0023508698231450606, "troca_numero": 0.0019426062644145542, "plano_consulta": 0.9899848058160695, "beneficios_consulta": 0.0002574660638192645, "conta_vencimento": 0.00013119277878954373, "plano_nova_linha": 0.001717690697056343, "sem_correspondencia": 0.0029779953548691985}, "confidence": 0.9885540637897937, "input_tokens": 387, "latency_ms": 103.8867249999953} +{"id": "g0077-plano_consulta-curto_neutro-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.0015729796312764705, "cancelamento_linha": 0.0007887969859364729, "desconto_retencao": 0.002475246190485487, "cadastro_atualizacao": 0.0011095976222435225, "internet_pacote_adicional": 0.001233304295240859, "troca_numero": 0.005947707974702606, "plano_consulta": 0.9761273511148783, "reclamacao_atendimento": 0.0002215274858528123, "plano_nova_linha": 0.0018602964595615572, "internet_consumo": 0.0004562786690911538, "marketplace_compra": 0.00025169712915222076, "roaming_cobranca": 0.00021033131011891432, "conta_contestacao": 0.002900145480889925, "recarga_saldo": 0.003170504826057919, "plano_troca": 0.00027267114561813554, "sem_correspondencia": 0.001401563678893758}, "confidence": 0.9745358411892037, "input_tokens": 617, "latency_ms": 164.56088200001773} +{"id": "g0077-plano_consulta-curto_neutro-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.001240804534230994, "parceiros_ofertas": 0.0005055001849880474, "plano_nova_linha": 0.0010497362244685736, "plano_consulta": 0.9929172890437628, "plano_troca": 0.0009417207991978425, "atendimento_humano": 9.718922160297006e-05, "beneficios_consulta": 0.00010037824562792296, "sem_correspondencia": 0.0031473817461209427}, "confidence": 0.9919054731928716, "input_tokens": 395, "latency_ms": 101.80229799999552} +{"id": "g0077-plano_consulta-curto_neutro-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0006888358525394393, "plano_nova_linha": 0.0003544974420288369, "conta_segunda_via": 0.0001882903057508632, "beneficios_consulta": 0.2060000151967286, "suporte_chip_esim": 0.0003824607385110161, "roaming_cobranca": 0.00021878144458430143, "portabilidade": 0.00016457637945634633, "conta_pagamento_confirmacao": 0.00011528301296905784, "plano_consulta": 0.7755840831058384, "seguranca_fraude": 5.32938444324821e-05, "plano_troca": 7.169104641298107e-05, "sem_correspondencia": 0.01617819163074745}, "confidence": 0.7551826361154603, "input_tokens": 536, "latency_ms": 142.1405440000001} +{"id": "g0077-plano_consulta-curto_neutro-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0019459917491201802, "desconto_retencao": 0.0004423100640077052, "marketplace_pedido": 0.0006070727614335576, "parceiros_ofertas": 0.0002558561652896858, "plano_consulta": 0.9699756402225906, "conta_explicacao": 0.0011857337464983462, "beneficios_consulta": 0.00013048427224567652, "marketplace_compra": 0.0001480774820107862, "seguranca_fraude": 0.0009069625831015476, "plano_troca": 0.0038836689466806595, "plano_nova_linha": 0.000680847917060735, "sem_correspondencia": 0.019837354089960586}, "confidence": 0.9672461529700986, "input_tokens": 526, "latency_ms": 139.46803499999305} +{"id": "g0077-plano_consulta-curto_neutro-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 28, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0011171241192538231, "conta_segunda_via": 0.0006316496438123441, "plano_nova_linha": 0.00412207962201069, "beneficios_consulta": 0.02605981874002801, "plano_consulta": 0.9506778949531071, "cadastro_atualizacao": 0.0004294527095573633, "plano_troca": 0.008252556477726335, "sem_correspondencia": 0.008709423734504344}, "confidence": 0.9436318799464081, "input_tokens": 417, "latency_ms": 102.17370300000539} +{"id": "g0077-plano_consulta-curto_neutro-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_nova_linha": 0.007718740052554107, "internet_consumo": 0.7516754135629446, "roaming_cobranca": 0.005264004510345544, "plano_consulta": 0.23461329206170153, "plano_troca": 0.0002162139295283869, "roaming_duvida": 4.9720950073545123e-05, "beneficios_consulta": 4.829006379880222e-05, "sem_correspondencia": 0.00041432486905349815}, "confidence": 0.7162004726433652, "input_tokens": 405, "latency_ms": 103.49940500000798} +{"id": "g0077-plano_consulta-curto_neutro-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_cobranca": 0.000961112967215887, "internet_consumo": 0.000541452137349557, "cadastro_atualizacao": 0.0006358805839759482, "plano_nova_linha": 0.0005459122125767039, "beneficios_consulta": 0.0031003766335156832, "plano_consulta": 0.9875002578954957, "plano_troca": 0.0003299043441854818, "sem_correspondencia": 0.006385103225685092}, "confidence": 0.985714580451995, "input_tokens": 407, "latency_ms": 104.19514900002014} +{"id": "g0077-plano_consulta-curto_neutro-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0007420019793908425, "beneficios_consulta": 0.00036923560131675646, "vas_cancelamento": 0.0003838758101268957, "plano_consulta": 0.9963281585405994, "conta_segunda_via": 0.0001882085270293633, "plano_nova_linha": 8.799637975985178e-05, "recarga_nao_creditada": 5.4478823695083694e-05, "suporte_sem_sinal": 4.474170123789414e-05, "plano_troca": 0.0013865952236434436, "desconto_retencao": 1.7905138987360858e-05, "roaming_duvida": 1.2633342623845235e-05, "conta_vencimento": 5.493150811270998e-05, "vas_contratacao": 1.891550986354669e-05, "recarga_realizar": 2.5532128014803323e-05, "conta_contestacao": 3.605747806188356e-05, "sem_correspondencia": 0.00024873230753598945}, "confidence": 0.996083369109973, "input_tokens": 627, "latency_ms": 169.80238299998973} +{"id": "g0079-plano_consulta-erros_digitacao-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.0011499184809443746, "plano_troca": 0.0007438985759691204, "plano_nova_linha": 0.0006535014220894293, "beneficios_consulta": 0.0038461670100470857, "portabilidade": 0.0012296095599225172, "plano_consulta": 0.9737259702926019, "internet_consumo": 0.0002863085976041264, "sem_correspondencia": 0.018364626060821503}, "confidence": 0.9699725374772593, "input_tokens": 416, "latency_ms": 106.52922000002718} +{"id": "g0079-plano_consulta-erros_digitacao-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.7159608187197803, "cadastro_atualizacao": 0.003980929211012605, "reclamacao_atendimento": 0.0027652329719744973, "plano_troca": 0.005092205591648179, "internet_consumo": 0.0023207669749560184, "recarga_saldo": 0.0030665093687723857, "internet_problema_conexao": 0.000413615507379974, "cancelamento_linha": 0.0001214964368816768, "plano_consulta": 0.25662331950273065, "suporte_chip_esim": 4.7817684568719114e-05, "plano_nova_linha": 0.00032335245826505676, "sem_correspondencia": 0.009283935572030007}, "confidence": 0.6901390749670334, "input_tokens": 535, "latency_ms": 142.48846199998866} +{"id": "g0079-plano_consulta-erros_digitacao-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.011152286440256013, "beneficios_consulta": 0.0018081863691079441, "plano_consulta": 0.966122596853541, "sem_correspondencia": 0.02091693033709512}, "confidence": 0.9548301291380543, "input_tokens": 303, "latency_ms": 75.4227310000033} +{"id": "g0079-plano_consulta-erros_digitacao-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.0755984050894887, "internet_consumo": 0.011097043275713175, "plano_consulta": 0.8802764716460943, "sem_correspondencia": 0.033028079988703725}, "confidence": 0.8403686288614591, "input_tokens": 304, "latency_ms": 76.48762699997746} +{"id": "g0079-plano_consulta-erros_digitacao-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.9607980305851255, "internet_consumo": 0.0034111759519712534, "beneficios_consulta": 0.0012352057263369366, "sem_correspondencia": 0.03455558773656636}, "confidence": 0.947730707446834, "input_tokens": 303, "latency_ms": 76.02741700000593} +{"id": "g0079-plano_consulta-erros_digitacao-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.17313250269138983, "fidelidade_resgate": 0.0014128688032753573, "cadastro_atualizacao": 0.0003858923293440342, "internet_consumo": 0.0003970354491918274, "plano_nova_linha": 0.0006865687900356246, "conta_pagamento_confirmacao": 0.000122774350889327, "plano_troca": 0.0007789234875050393, "cancelamento_linha": 9.617168894708312e-05, "marketplace_compra": 0.0006635289685565229, "negociacao_religacao": 0.00019204122663266145, "plano_consulta": 0.8167200706244042, "conta_debito_automatico_digital": 0.00028826850653167294, "marketplace_pedido": 4.263406961229035e-05, "roaming_pacote": 0.00010346567126282415, "parceiros_ofertas": 5.957954512359307e-05, "sem_correspondencia": 0.004917673797298261}, "confidence": 0.8045014086660311, "input_tokens": 636, "latency_ms": 170.6004069999949} +{"id": "g0079-plano_consulta-erros_digitacao-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"seguranca_fraude": 0.0104111122978411, "plano_consulta": 0.04457721111439966, "plano_nova_linha": 0.029355419402402275, "beneficios_consulta": 0.002410202639812846, "internet_consumo": 0.0010434077773525377, "recarga_realizar": 0.0002616267596549572, "vas_consulta": 0.0005147446729605069, "conta_pagamento_confirmacao": 0.00013468740061624683, "recarga_saldo": 0.0009776734920867221, "marketplace_compra": 0.0037810617055184905, "roaming_pacote": 0.00046944373080988483, "seguranca_perda_roubo": 0.00025426459421422327, "plano_troca": 0.2859135554049303, "marketplace_pedido": 0.0026650119709020446, "conta_contestacao": 0.5731133699482006, "sem_correspondencia": 0.0441172070882976}, "confidence": 0.5446542612780807, "input_tokens": 641, "latency_ms": 174.1940040000145} +{"id": "g0079-plano_consulta-erros_digitacao-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.061651423788560214, "beneficios_consulta": 0.005293369054767118, "plano_consulta": 0.9110857403826556, "sem_correspondencia": 0.021969466774017163}, "confidence": 0.8814476538435404, "input_tokens": 304, "latency_ms": 75.59603799998627} +{"id": "g0079-plano_consulta-erros_digitacao-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.03916506316122188, "internet_consumo": 0.006924195091947686, "plano_consulta": 0.9417259421507319, "sem_correspondencia": 0.012184799596098575}, "confidence": 0.9223012562009757, "input_tokens": 304, "latency_ms": 79.01555600000165} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.0024736127483755616, "plano_troca": 0.004528705279857334, "roaming_cobranca": 0.001694643724062979, "internet_consumo": 0.0010491930521479096, "beneficios_consulta": 0.9870476538605496, "cadastro_atualizacao": 0.00024556751549831995, "fidelidade_pontos": 7.891764179491992e-05, "sem_correspondencia": 0.0028817061777134147}, "confidence": 0.9851973186977709, "input_tokens": 418, "latency_ms": 103.23872899999742} +{"id": "g0079-plano_consulta-erros_digitacao-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.00030919670214465055, "cadastro_atualizacao": 0.0002347963711918077, "internet_consumo": 0.0006705149548159498, "plano_consulta": 0.9941256890099207, "beneficios_consulta": 9.993768882414624e-05, "conta_pagamento_confirmacao": 5.6025222532979247e-05, "plano_nova_linha": 5.00421183650685e-05, "sem_correspondencia": 0.004453797932204654}, "confidence": 0.9932865017256235, "input_tokens": 421, "latency_ms": 103.52563600000053} +{"id": "g0079-plano_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_resgate": 0.0020506681817665006, "fidelidade_pontos": 0.00023258653073200488, "recarga_nao_creditada": 0.0008036883401171318, "vas_contratacao": 0.01614913290819289, "negociacao_religacao": 0.0017020898533988394, "plano_nova_linha": 0.4504494536350563, "plano_troca": 0.2324272912535623, "internet_consumo": 0.15976219168426492, "seguranca_perda_roubo": 0.017277170799605824, "conta_debito_automatico_digital": 0.0003585695720221011, "beneficios_consulta": 0.001228281799769225, "portabilidade": 0.0001560606942041522, "conta_segunda_via": 9.901390868928064e-05, "vas_consulta": 0.0006937744249227076, "desconto_retencao": 0.00017226093138880726, "sem_correspondencia": 0.11643776548230723}, "confidence": 0.4138127505440599, "input_tokens": 644, "latency_ms": 175.53675599998542} +{"id": "g0081-plano_consulta-emocional-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.0014754013769047282, "plano_consulta": 0.991957956740662, "internet_consumo": 0.0026681782875565933, "plano_nova_linha": 0.0009539457492909766, "beneficios_consulta": 0.00042639379092861764, "cadastro_atualizacao": 0.00017453382594018107, "portabilidade": 0.00019736368447409685, "sem_correspondencia": 0.002146226544242927}, "confidence": 0.9908090934178994, "input_tokens": 431, "latency_ms": 103.42616899998802} +{"id": "g0081-plano_consulta-emocional-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"atendimento_humano": 0.0019780657256873043, "cadastro_atualizacao": 0.0004303847681438712, "recarga_realizar": 0.0014664773087286322, "plano_nova_linha": 0.0006579940042753897, "parceiros_ofertas": 0.00021538568830928802, "internet_consumo": 0.021800889157781295, "conta_vencimento": 0.0008837206971477586, "plano_consulta": 0.9696803475027364, "conta_contestacao": 0.00032052824890749216, "portabilidade": 7.751873528108184e-05, "beneficios_consulta": 0.00010273531164566347, "roaming_cobranca": 0.00020202781680853142, "negociacao_religacao": 9.161131182089605e-05, "seguranca_fraude": 5.444670967205491e-05, "plano_troca": 6.618784078642029e-05, "sem_correspondencia": 0.0019716791722680584}, "confidence": 0.9676590373362521, "input_tokens": 630, "latency_ms": 169.8043279999979} +{"id": "g0081-plano_consulta-emocional-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.48817938284329876, "internet_consumo": 0.006642906539555673, "plano_consulta": 0.4964964990259226, "sem_correspondencia": 0.008681211591223021}, "confidence": 0.3286619987012301, "input_tokens": 324, "latency_ms": 77.35618000000954} +{"id": "g0081-plano_consulta-emocional-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.004431957521060576, "beneficios_consulta": 0.010558805198239977, "internet_pacote_adicional": 0.0011830573893702242, "plano_consulta": 0.9670441331443793, "atendimento_humano": 0.0005435121417060161, "plano_nova_linha": 0.00029194164553747427, "suporte_sem_sinal": 0.00042171163415337024, "recarga_nao_creditada": 0.0001591905559974835, "conta_segunda_via": 0.0003769339565334924, "suporte_configuracao": 4.454659428612888e-05, "internet_consumo": 0.0019080617847789909, "plano_troca": 0.00613859280138713, "conta_explicacao": 0.0023622626871086534, "suporte_chip_esim": 0.00015289173479425124, "seguranca_fraude": 6.411957166278867e-05, "sem_correspondencia": 0.004318281639004123}, "confidence": 0.9648470753540044, "input_tokens": 670, "latency_ms": 181.45479899999373} +{"id": "g0081-plano_consulta-emocional-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.08592919176775039, "roaming_pacote": 0.0005846877173228178, "plano_troca": 0.0026714022442649913, "reclamacao_atendimento": 0.0007381241401722658, "roaming_duvida": 0.0011034462453399316, "plano_nova_linha": 0.00033476546530828333, "internet_problema_conexao": 0.0008669874797628142, "desconto_retencao": 0.0002086906658854176, "negociacao_religacao": 0.0008462017581505925, "internet_consumo": 0.051673080561650736, "plano_consulta": 0.8451073465741539, "sem_correspondencia": 0.009936075380237845}, "confidence": 0.8310261962627133, "input_tokens": 542, "latency_ms": 142.70268599997848} +{"id": "g0081-plano_consulta-emocional-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 127, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"marketplace_pedido": 0.0005577034065453837, "plano_consulta": 0.17839920065673556, "beneficios_consulta": 0.0012665030279565021, "internet_consumo": 0.0035283136341816243, "plano_nova_linha": 0.029612655907000456, "plano_troca": 0.7677018987807496, "recarga_realizar": 0.00022360756734645157, "sem_correspondencia": 0.018710117019484603}, "confidence": 0.7345164557494279, "input_tokens": 432, "latency_ms": 104.95882600000073} +{"id": "g0081-plano_consulta-emocional-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"conta_segunda_via": 0.0005872858946472214, "beneficios_consulta": 0.0011947036043109497, "fidelidade_resgate": 0.0007871238488694561, "plano_nova_linha": 0.0007905923857139639, "plano_consulta": 0.9914181374997502, "plano_troca": 0.000442024133992297, "vas_consulta": 0.0001632229717366338, "internet_consumo": 0.00011754525289489204, "negociacao_divida": 0.0005627174284368165, "internet_pacote_adicional": 3.3740705604207596e-05, "cadastro_atualizacao": 0.00012878660112713547, "sem_correspondencia": 0.0037741196729162013}, "confidence": 0.9906379681815455, "input_tokens": 552, "latency_ms": 144.20674100000497} +{"id": "g0081-plano_consulta-emocional-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.6837023339341219, "vas_cancelamento": 0.0021948175284253937, "plano_consulta": 0.30809355842589453, "negociacao_religacao": 0.0014988352609159033, "plano_troca": 0.002336664115747541, "plano_nova_linha": 0.00022344573312702324, "internet_consumo": 0.00020988862377237894, "negociacao_divida": 7.871529117237294e-05, "cancelamento_linha": 0.0004268949501327265, "cadastro_atualizacao": 2.817014965233623e-05, "roaming_duvida": 6.054426906627888e-05, "sem_correspondencia": 0.0011461317179715309}, "confidence": 0.6549480006554057, "input_tokens": 537, "latency_ms": 141.88817900000572} +{"id": "g0081-plano_consulta-emocional-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.012351344559808379, "beneficios_consulta": 0.023083482328606946, "plano_troca": 0.0016399631943003919, "roaming_cobranca": 0.0011213801432011798, "fidelidade_pontos": 0.0007631873905470831, "plano_nova_linha": 0.0024422426829641365, "plano_consulta": 0.9363674231801391, "conta_segunda_via": 0.00022938972082129987, "fidelidade_resgate": 0.0007782358310349728, "desconto_retencao": 0.000392478664841202, "atendimento_humano": 0.013955169635933224, "sem_correspondencia": 0.006875702667802142}, "confidence": 0.9305826434692425, "input_tokens": 543, "latency_ms": 143.31031300000063} +{"id": "g0081-plano_consulta-emocional-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cancelamento_linha": 0.001239793968513018, "conta_vencimento": 0.00039537223174392224, "roaming_duvida": 0.31091116012692027, "plano_troca": 0.0013829186557748256, "internet_consumo": 0.0005561465543163146, "plano_consulta": 0.6835800480852727, "marketplace_compra": 0.00031609242348940275, "suporte_sem_sinal": 0.00011780552109540518, "vas_contratacao": 0.00011814778023505589, "conta_contestacao": 2.596889908102949e-05, "vas_consulta": 0.0001153893192470673, "plano_nova_linha": 6.243133635795172e-05, "marketplace_pedido": 2.6160397979543255e-05, "beneficios_consulta": 3.665440781542774e-05, "reclamacao_atendimento": 4.9844809328841886e-05, "sem_correspondencia": 0.0010660654828294096}, "confidence": 0.6624853846242907, "input_tokens": 651, "latency_ms": 176.57933799998204} +{"id": "g0081-plano_consulta-emocional-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["beneficios_consulta"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.01088507380799711, "troca_numero": 0.0005330388721693011, "seguranca_perda_roubo": 0.0013217868575047889, "vas_consulta": 0.18758371534337331, "internet_consumo": 0.0006372103195724102, "plano_nova_linha": 0.0005409597263273488, "marketplace_compra": 0.0007434338738846646, "cancelamento_linha": 0.22577306241231332, "marketplace_pedido": 0.0004496510011925418, "plano_consulta": 0.5699319648344797, "reclamacao_atendimento": 0.0004692565380255743, "beneficios_consulta": 0.00024192742457654752, "internet_pacote_adicional": 7.49343279181316e-05, "fidelidade_resgate": 0.0003907634202959137, "recarga_realizar": 7.42997946788491e-05, "sem_correspondencia": 0.00034892144569037895}, "confidence": 0.5412607624901117, "input_tokens": 636, "latency_ms": 169.89777000000572} +{"id": "g0081-plano_consulta-emocional-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"negociacao_divida": 0.001296516719256085, "plano_nova_linha": 0.0004653177940214006, "bonus_nao_recebido": 0.0013566849277721854, "conta_pagamento_confirmacao": 0.0005048065840526826, "vas_consulta": 0.0001477928104051092, "vas_contratacao": 0.00012804363658842777, "conta_segunda_via": 0.0002470875278610582, "conta_explicacao": 0.00017936220437636741, "beneficios_consulta": 0.0021497176550752204, "vas_cancelamento": 0.00039244438938416726, "internet_consumo": 0.014303166879907014, "plano_consulta": 0.9710974722470527, "marketplace_pedido": 0.00015235837580282463, "plano_troca": 0.0018427894665491162, "internet_problema_conexao": 6.508228581022513e-05, "sem_correspondencia": 0.005671356496085379}, "confidence": 0.9691706370635228, "input_tokens": 670, "latency_ms": 180.8543630000088} +{"id": "g0087-plano_troca-regionalismo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9883754242974963, "plano_nova_linha": 0.005577056823323377, "desconto_retencao": 0.00227416337162243, "sem_correspondencia": 0.0037733555075579435}, "confidence": 0.984500565729995, "input_tokens": 329, "latency_ms": 78.09373599999958} +{"id": "g0087-plano_troca-regionalismo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.11162932703886712, "plano_troca": 0.8841163773735691, "internet_pacote_adicional": 0.0007170560695684377, "conta_pagamento_confirmacao": 0.0007567239241909249, "roaming_pacote": 0.00043318992695065214, "portabilidade": 0.0011130952652088283, "internet_problema_conexao": 0.00021438444643543333, "marketplace_pedido": 3.21253127887078e-05, "cancelamento_linha": 0.0006680504849441102, "conta_segunda_via": 6.7169886129606285e-06, "seguranca_perda_roubo": 1.9280509872337346e-05, "plano_nova_linha": 0.0001324707424145852, "conta_contestacao": 6.729055190702885e-06, "plano_consulta": 2.9903446686672824e-05, "vas_cancelamento": 1.732908333924194e-05, "sem_correspondencia": 0.00010724033136008158}, "confidence": 0.8763908025318072, "input_tokens": 663, "latency_ms": 178.7624870000002} +{"id": "g0087-plano_troca-regionalismo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.012613159581371925, "plano_troca": 0.9760915270287667, "desconto_retencao": 0.0031549533099234843, "sem_correspondencia": 0.008140360079937976}, "confidence": 0.9681220360383554, "input_tokens": 331, "latency_ms": 78.36089999997853} +{"id": "g0087-plano_troca-regionalismo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"roaming_duvida": 0.0023300782355661514, "plano_consulta": 0.0009872327492684379, "plano_troca": 0.9932406290375352, "plano_nova_linha": 0.0016451517900238093, "parceiros_ofertas": 0.000593219278995934, "vas_cancelamento": 0.00041463588640447765, "desconto_retencao": 0.00011672566554310966, "internet_problema_conexao": 0.00011496302660969893, "conta_explicacao": 0.00021264612806825233, "negociacao_divida": 3.80607944119504e-05, "negociacao_religacao": 8.251175445984563e-05, "sem_correspondencia": 0.0002241456531131661}, "confidence": 0.9926261407682204, "input_tokens": 544, "latency_ms": 145.05090499997664} +{"id": "g0087-plano_troca-regionalismo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_consulta": 0.0005178333508454961, "troca_numero": 0.00029075921934636786, "plano_troca": 0.9969469206995227, "internet_pacote_adicional": 0.0008410055795608855, "plano_nova_linha": 0.0006286865094371365, "vas_cancelamento": 0.0002653340227313095, "desconto_retencao": 8.197033577380908e-05, "sem_correspondencia": 0.00042749028278218475}, "confidence": 0.9965107665137403, "input_tokens": 432, "latency_ms": 103.79355099999543} +{"id": "g0087-plano_troca-regionalismo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9756589138885874, "fidelidade_pontos": 0.00220041873624909, "internet_problema_conexao": 0.0016086889758690833, "conta_vencimento": 0.0008928577950937565, "troca_numero": 0.000899645189699401, "beneficios_consulta": 0.00035831959442522915, "roaming_pacote": 0.0012631170583874381, "fidelidade_resgate": 0.00012270234381281657, "desconto_retencao": 0.0006211522253588889, "plano_consulta": 0.001018226246956938, "plano_nova_linha": 0.011213688997313735, "sem_correspondencia": 0.0041422689482461545}, "confidence": 0.9734460878784588, "input_tokens": 533, "latency_ms": 144.61870700000645} +{"id": "g0087-plano_troca-regionalismo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.002162834734998812, "plano_consulta": 0.000363296723467455, "plano_troca": 0.9852383325023594, "bonus_nao_recebido": 0.0011775698181827649, "plano_nova_linha": 0.001765738329587656, "cancelamento_linha": 0.0007025102283059095, "conta_contestacao": 0.00025226461472069403, "internet_pacote_adicional": 0.00011255394956854553, "parceiros_ofertas": 0.0006876470666360905, "portabilidade": 0.0068454010365226175, "conta_vencimento": 0.0002946621011812757, "seguranca_fraude": 4.282561746483551e-05, "atendimento_humano": 6.293067316264098e-05, "vas_contratacao": 4.19469001586775e-05, "reclamacao_atendimento": 6.732636604105363e-05, "sem_correspondencia": 0.00018215933764166535}, "confidence": 0.9842542213358496, "input_tokens": 644, "latency_ms": 175.04758900000184} +{"id": "g0087-plano_troca-regionalismo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.007485417796663896, "parceiros_ofertas": 0.001903033219525267, "plano_troca": 0.9849014874678854, "reclamacao_atendimento": 0.0020793987036880268, "desconto_retencao": 0.0014053889909416285, "seguranca_perda_roubo": 0.00028068375482754844, "plano_consulta": 0.00048750296114222246, "sem_correspondencia": 0.001457087105326011}, "confidence": 0.9827445571061546, "input_tokens": 456, "latency_ms": 111.77123600000982} +{"id": "g0087-plano_troca-regionalismo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_pacote_adicional": 0.000990653521900844, "plano_troca": 0.984679204505958, "conta_debito_automatico_digital": 0.001970972900263239, "desconto_retencao": 0.00898548454390791, "plano_consulta": 0.0009125309645007331, "recarga_saldo": 0.00035067429695306466, "plano_nova_linha": 0.0014925312712333106, "sem_correspondencia": 0.0006179479952828841}, "confidence": 0.9824905194353803, "input_tokens": 442, "latency_ms": 105.29341200000886} +{"id": "g0087-plano_troca-regionalismo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 0.001527721436696568, "recarga_nao_creditada": 0.0006418029024988828, "marketplace_compra": 0.0901588068008227, "desconto_retencao": 0.00028736123062619477, "suporte_chip_esim": 0.0003513397249385674, "conta_segunda_via": 0.0009239049133005535, "plano_nova_linha": 0.8967316253045569, "roaming_cobranca": 0.0003371015413194761, "cadastro_atualizacao": 0.00046361809540423107, "plano_consulta": 0.006329301207195683, "seguranca_fraude": 0.000364857801057542, "sem_correspondencia": 0.0018825590415828535}, "confidence": 0.8873435912413347, "input_tokens": 582, "latency_ms": 151.49696700001414} +{"id": "g0087-plano_troca-regionalismo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 0.0002865751372916005, "plano_consulta": 0.00022079248701605494, "marketplace_compra": 0.0002601310784409255, "roaming_duvida": 0.00014101626555620278, "seguranca_perda_roubo": 0.00015362919876496273, "plano_nova_linha": 0.004222559747483937, "desconto_retencao": 7.435763391696771e-05, "plano_troca": 0.9935515784405903, "recarga_nao_creditada": 0.0003068532661246084, "reclamacao_atendimento": 2.7763512382694302e-05, "marketplace_pedido": 0.00010542349271335283, "sem_correspondencia": 0.0006493197397184512}, "confidence": 0.9929653582988256, "input_tokens": 563, "latency_ms": 146.8613960000198} +{"id": "g0087-plano_troca-regionalismo-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 213, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.00441677046363901, "plano_troca": 0.9847745812371252, "plano_nova_linha": 0.006023311026149682, "sem_correspondencia": 0.004785337273086033}, "confidence": 0.9796994416495003, "input_tokens": 351, "latency_ms": 83.35019000000443} +{"id": "g0089-plano_troca-longo_contexto-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"vas_consulta": 0.0015004390341809629, "plano_consulta": 0.00046404388024375124, "seguranca_fraude": 0.0004690153391823635, "conta_contestacao": 0.0002954952454906111, "desconto_retencao": 0.0004111451858666801, "roaming_pacote": 0.00045038311785545044, "marketplace_compra": 0.0003891816623856743, "suporte_chip_esim": 0.0002931534646941974, "suporte_sem_sinal": 0.0008420702477261742, "plano_nova_linha": 0.06036929686157341, "plano_troca": 0.9326277213136185, "sem_correspondencia": 0.0018880546471821533}, "confidence": 0.9265029687057659, "input_tokens": 594, "latency_ms": 154.23467499999788} +{"id": "g0089-plano_troca-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"troca_numero": 0.004276315372347691, "plano_consulta": 0.006070808034130202, "negociacao_religacao": 0.0029362165290822435, "desconto_retencao": 0.0015411231252926462, "conta_debito_automatico_digital": 0.0032496227815406223, "bonus_nao_recebido": 0.00422927285379037, "plano_nova_linha": 0.9239662198698806, "sem_correspondencia": 0.053730421433935506}, "confidence": 0.9131042512798638, "input_tokens": 457, "latency_ms": 111.34951200000387} +{"id": "g0089-plano_troca-longo_contexto-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"marketplace_pedido": 0.00047454387948329176, "plano_consulta": 0.0008962435075812625, "desconto_retencao": 0.0005669535009684998, "conta_contestacao": 0.0005395944474150005, "plano_troca": 0.9957718389097577, "plano_nova_linha": 0.0006530239023626709, "cadastro_atualizacao": 5.592333124165789e-05, "sem_correspondencia": 0.0010418785211899302}, "confidence": 0.995167815896866, "input_tokens": 462, "latency_ms": 112.40331600001241} +{"id": "g0089-plano_troca-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 0.04281825017685823, "portabilidade": 0.1048694133741126, "plano_nova_linha": 0.8106797941544751, "conta_debito_automatico_digital": 0.008209316296483521, "internet_consumo": 0.004166083621157947, "fidelidade_pontos": 0.0018238827690544366, "plano_consulta": 0.021832610619405887, "sem_correspondencia": 0.005600648988452309}, "confidence": 0.7836340504622573, "input_tokens": 454, "latency_ms": 111.75171600001477} +{"id": "g0089-plano_troca-longo_contexto-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9881679500233984, "desconto_retencao": 0.0033716644526056525, "plano_nova_linha": 0.0029347019687353836, "sem_correspondencia": 0.005525683555260587}, "confidence": 0.9842239333645311, "input_tokens": 340, "latency_ms": 84.76790599999617} +{"id": "g0089-plano_troca-longo_contexto-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 196, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0038319161122989578, "plano_nova_linha": 0.025283443147343217, "plano_troca": 0.959260325718498, "sem_correspondencia": 0.011624315021859868}, "confidence": 0.9456804342913306, "input_tokens": 347, "latency_ms": 83.46213999999463} +{"id": "g0089-plano_troca-longo_contexto-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 171, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_segunda_via": 0.0007116891419643575, "plano_nova_linha": 0.0009248713558411072, "plano_consulta": 0.001249030114921794, "plano_troca": 0.9276226540146362, "portabilidade": 0.000690636632624966, "desconto_retencao": 0.0652182875841951, "recarga_saldo": 0.00013916858930893895, "sem_correspondencia": 0.003443662566507602}, "confidence": 0.9172830331595841, "input_tokens": 452, "latency_ms": 111.04093000000148} +{"id": "g0089-plano_troca-longo_contexto-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 0.0020093028217694625, "plano_troca": 0.9704375425983348, "desconto_retencao": 0.0016716627440595854, "negociacao_religacao": 0.0012712161838072781, "plano_nova_linha": 0.017257628009267174, "roaming_cobranca": 0.0022199494897529614, "plano_consulta": 0.004523896636718976, "sem_correspondencia": 0.0006088015162895991}, "confidence": 0.9662143343980969, "input_tokens": 442, "latency_ms": 104.93713299999285} +{"id": "g0089-plano_troca-longo_contexto-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.004879526134404752, "plano_troca": 0.9869936486081916, "desconto_retencao": 0.0036274391272148546, "sem_correspondencia": 0.004499386130188701}, "confidence": 0.9826581981442555, "input_tokens": 334, "latency_ms": 79.12260899999524} +{"id": "g0089-plano_troca-longo_contexto-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"reclamacao_atendimento": 0.00319601467103777, "desconto_retencao": 0.0017170533327966362, "plano_troca": 0.987054992839419, "roaming_pacote": 0.0016143904571486196, "plano_nova_linha": 0.003759402522949664, "fidelidade_pontos": 0.0003657498365655603, "plano_consulta": 0.0009431926260345534, "sem_correspondencia": 0.0013492037140480162}, "confidence": 0.9852057061021934, "input_tokens": 460, "latency_ms": 111.2214050000091} +{"id": "g0089-plano_troca-longo_contexto-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 169, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0010065799443561899, "beneficios_consulta": 0.0004190416924914182, "atendimento_humano": 0.0008487136402601969, "vas_consulta": 0.0007575576576708196, "plano_nova_linha": 0.021371269094043598, "cancelamento_linha": 0.0011149185026882017, "plano_troca": 0.9712972199551, "marketplace_compra": 0.00017039960175409038, "vas_cancelamento": 0.0006423574907589377, "plano_consulta": 0.001102947031845726, "negociacao_divida": 0.00021374039754257088, "sem_correspondencia": 0.0010552549914883585}, "confidence": 0.9686878763146545, "input_tokens": 554, "latency_ms": 145.76972800000476} +{"id": "g0089-plano_troca-longo_contexto-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0008479807442592127, "plano_nova_linha": 0.07296163628471207, "recarga_nao_creditada": 0.0013979385662375584, "suporte_chip_esim": 0.0005671140509141486, "plano_troca": 0.9111951419688885, "seguranca_perda_roubo": 0.00042989230846103674, "roaming_pacote": 0.010016857312428346, "fidelidade_resgate": 0.00021260521262703096, "plano_consulta": 0.001382585956358993, "reclamacao_atendimento": 5.762783042482883e-05, "marketplace_compra": 0.000156806222406119, "sem_correspondencia": 0.0007738135422822084}, "confidence": 0.9031219730569693, "input_tokens": 579, "latency_ms": 150.519681999981} +{"id": "g0090-plano_troca-indireto_multiplo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_consumo": 0.03838759053428435, "plano_nova_linha": 0.19055397115084138, "roaming_duvida": 0.023599406967387496, "suporte_sem_sinal": 0.0016674299295718264, "marketplace_compra": 0.0018239973316416876, "plano_troca": 0.7265855382553539, "plano_consulta": 0.012931031898682001, "cancelamento_linha": 4.8472664720315574e-05, "desconto_retencao": 0.0008925841292280765, "conta_pagamento_confirmacao": 3.54536539323176e-05, "cadastro_atualizacao": 4.6215946103339536e-05, "sem_correspondencia": 0.0034283075382534117}, "confidence": 0.7017296780967496, "input_tokens": 534, "latency_ms": 143.5903519999897} +{"id": "g0090-plano_troca-indireto_multiplo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["marketplace_compra"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"reclamacao_atendimento": 0.012566082797499267, "parceiros_ofertas": 0.08105875632660621, "plano_nova_linha": 0.0029893624093373056, "negociacao_religacao": 0.0014446075327095493, "suporte_chip_esim": 0.2750597084168407, "desconto_retencao": 0.0031551925809137037, "roaming_cobranca": 0.0036675123262202547, "atendimento_humano": 0.0007902257108547041, "beneficios_consulta": 0.004463359959677126, "plano_consulta": 0.518228761465713, "marketplace_pedido": 0.0008631840211742223, "cancelamento_linha": 0.00041469219583366366, "fidelidade_resgate": 0.01064230339286158, "plano_troca": 0.022164891290796306, "conta_segunda_via": 0.0008411772528333025, "sem_correspondencia": 0.061650182320129254}, "confidence": 0.48611067889676046, "input_tokens": 654, "latency_ms": 175.86423000000195} +{"id": "g0090-plano_troca-indireto_multiplo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"vas_cancelamento": 0.0022529556011516294, "plano_troca": 0.9881207546570985, "vas_consulta": 0.001886298314663457, "negociacao_religacao": 0.0008650940571925363, "conta_segunda_via": 0.00047670399390231205, "plano_consulta": 0.001933026967090718, "desconto_retencao": 0.001970106655776255, "roaming_duvida": 9.601674633428249e-05, "plano_nova_linha": 0.0014697540728507244, "internet_pacote_adicional": 1.6442342620193263e-05, "recarga_saldo": 6.530536299211545e-05, "sem_correspondencia": 0.0008475412283273108}, "confidence": 0.987040823262289, "input_tokens": 551, "latency_ms": 144.62916099998324} +{"id": "g0090-plano_troca-indireto_multiplo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 66, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0006146937661402851, "cancelamento_linha": 0.0003509179838878878, "plano_consulta": 0.0006615753481934923, "negociacao_divida": 0.00046980859845576406, "plano_troca": 0.9953494618533335, "suporte_sem_sinal": 0.00032319294080667375, "conta_debito_automatico_digital": 0.00010153320297564244, "conta_explicacao": 0.00013969606267312155, "bonus_nao_recebido": 0.0002786607494928035, "parceiros_ofertas": 2.7221868136604693e-05, "negociacao_religacao": 0.0001500517673648862, "plano_nova_linha": 0.000781113953429872, "internet_problema_conexao": 0.0005041839304497017, "atendimento_humano": 5.772924798359223e-05, "seguranca_fraude": 9.801017579911956e-05, "sem_correspondencia": 9.214855087696848e-05}, "confidence": 0.9950394259768893, "input_tokens": 641, "latency_ms": 174.75980700001514} +{"id": "g0090-plano_troca-indireto_multiplo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.5055361405629599, "marketplace_compra": 0.00022784422693362922, "plano_troca": 0.40208894551107827, "fidelidade_pontos": 0.00046670059930542475, "plano_consulta": 0.08082985244214075, "conta_explicacao": 0.0005927406329222097, "bonus_nao_recebido": 0.00016423967971202874, "parceiros_ofertas": 2.1181741630028364e-05, "plano_nova_linha": 0.0013207952020973478, "reclamacao_atendimento": 6.78490910730204e-05, "recarga_realizar": 0.00016549673205763476, "sem_correspondencia": 0.008518213578089382}, "confidence": 0.46058488061413816, "input_tokens": 555, "latency_ms": 145.1815970000041} +{"id": "g0090-plano_troca-indireto_multiplo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"recarga_saldo": 0.0013156331246787715, "plano_consulta": 0.01984864236001894, "plano_nova_linha": 0.007659393575251696, "desconto_retencao": 0.00030288547496012936, "plano_troca": 0.9666347946274487, "suporte_chip_esim": 0.00039606394089282794, "cadastro_atualizacao": 6.797919760945687e-05, "sem_correspondencia": 0.0037746076991394865}, "confidence": 0.9618683367170845, "input_tokens": 433, "latency_ms": 103.51997099999721} +{"id": "g0090-plano_troca-indireto_multiplo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"atendimento_humano": 0.0028477029624915866, "reclamacao_atendimento": 0.0003997521452220925, "parceiros_ofertas": 0.0009895772419350702, "cadastro_atualizacao": 0.001655434011251895, "plano_consulta": 0.04126120160778792, "seguranca_fraude": 0.000539923318671014, "recarga_realizar": 0.007316554876354767, "plano_troca": 0.7836705206243875, "conta_segunda_via": 0.0005607606671690821, "negociacao_religacao": 0.0003092511528343179, "desconto_retencao": 0.0004117044036966283, "conta_contestacao": 0.0006360374258709906, "conta_explicacao": 0.057726652748443415, "conta_debito_automatico_digital": 0.0007489558165456747, "plano_nova_linha": 0.08956697071359547, "sem_correspondencia": 0.011359000283742496}, "confidence": 0.7692485553326802, "input_tokens": 664, "latency_ms": 178.29987799999003} +{"id": "g0090-plano_troca-indireto_multiplo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.012270520786029977, "plano_troca": 0.9801124940717187, "plano_nova_linha": 0.00483169643175721, "sem_correspondencia": 0.002785288710494058}, "confidence": 0.9734833254289583, "input_tokens": 311, "latency_ms": 76.3399649999883} +{"id": "g0090-plano_troca-indireto_multiplo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"vas_contratacao": 0.0015846431141223378, "plano_nova_linha": 0.01990323970159428, "plano_troca": 0.9707714828519082, "plano_consulta": 0.0012028467910641715, "atendimento_humano": 0.0011383921341720311, "conta_debito_automatico_digital": 0.00040858076887698245, "cancelamento_linha": 0.00035083710363265595, "parceiros_ofertas": 7.112206641308746e-05, "desconto_retencao": 9.971469583109664e-05, "fidelidade_resgate": 3.658809400861198e-05, "conta_explicacao": 0.00013657253111805468, "roaming_pacote": 4.816841097384337e-05, "vas_consulta": 7.703194349172598e-05, "beneficios_consulta": 7.299465540821636e-05, "conta_vencimento": 7.576878002205426e-05, "sem_correspondencia": 0.004022016357362559}, "confidence": 0.9688229150420354, "input_tokens": 623, "latency_ms": 167.03010500000914} +{"id": "g0090-plano_troca-indireto_multiplo-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5044537820184525, "plano_troca": 0.44603871166020564, "desconto_retencao": 0.0032783877315449472, "sem_correspondencia": 0.046229118589797}, "confidence": 0.3392717093579365, "input_tokens": 319, "latency_ms": 76.3374400000032} +{"id": "g0090-plano_troca-indireto_multiplo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 0.0007930504718879065, "suporte_chip_esim": 0.00024800725765696267, "suporte_configuracao": 0.00022720171358100132, "marketplace_pedido": 0.00020379227945175002, "reclamacao_atendimento": 0.0004327770127031217, "desconto_retencao": 0.005891096379243895, "plano_nova_linha": 0.0004030906516882067, "plano_consulta": 0.0014827307172683773, "vas_consulta": 0.0018640989382191781, "conta_explicacao": 0.0038451131977824105, "plano_troca": 0.9830079085709906, "portabilidade": 0.0008054136051012505, "troca_numero": 0.0001109350653050078, "roaming_duvida": 0.0003560398539463613, "internet_problema_conexao": 0.00012841207065644316, "sem_correspondencia": 0.0002003322145175904}, "confidence": 0.9818751024757232, "input_tokens": 650, "latency_ms": 175.5424440000013} +{"id": "g0090-plano_troca-indireto_multiplo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_pontos": 0.0010130625041869018, "plano_consulta": 0.3352964031244592, "negociacao_religacao": 0.006505795448739577, "troca_numero": 0.0013361914698381482, "portabilidade": 0.03596466838243019, "desconto_retencao": 0.005448807343463802, "plano_nova_linha": 0.5647459808725427, "sem_correspondencia": 0.049689090854339646}, "confidence": 0.5025668352829058, "input_tokens": 408, "latency_ms": 104.16664499999229} +{"id": "g0093-plano_nova_linha-erros_digitacao-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 0.0008590576770907059, "fidelidade_pontos": 0.0004998882682882717, "internet_consumo": 0.0004849484070081741, "roaming_pacote": 0.0004409143118665552, "negociacao_divida": 0.0008191711327573282, "plano_troca": 0.7909060448953285, "troca_numero": 0.00019705823517624608, "beneficios_consulta": 5.8407281425560114e-05, "conta_segunda_via": 0.0002700058329702683, "marketplace_pedido": 1.5530976750030482e-05, "recarga_saldo": 0.00010428402077314729, "internet_problema_conexao": 4.9850122557815546e-05, "fidelidade_resgate": 0.000125946589270605, "plano_nova_linha": 0.19055534765866974, "plano_consulta": 0.00038722387953733637, "sem_correspondencia": 0.014226320710529585}, "confidence": 0.7769664478883506, "input_tokens": 645, "latency_ms": 176.2943570000175} +{"id": "g0093-plano_nova_linha-erros_digitacao-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_debito_automatico_digital": 0.0006949339241409936, "bonus_nao_recebido": 0.00044586121899583897, "conta_vencimento": 0.0016515985118202839, "plano_consulta": 0.0003177492717716535, "portabilidade": 0.0007227068830824883, "cadastro_atualizacao": 0.9549252751159, "vas_consulta": 0.0019063574957095414, "plano_nova_linha": 0.0012495522577635914, "vas_contratacao": 0.0041411246244959015, "conta_contestacao": 4.993301477814954e-05, "plano_troca": 0.00037763395492320463, "sem_correspondencia": 0.0335172737266184}, "confidence": 0.950827572853709, "input_tokens": 535, "latency_ms": 144.01894900001366} +{"id": "g0093-plano_nova_linha-erros_digitacao-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.06503656428777142, "conta_vencimento": 0.0028175351404846807, "plano_consulta": 0.0009124583644080069, "roaming_duvida": 0.0012868179470661672, "seguranca_perda_roubo": 0.0009602696209627486, "plano_nova_linha": 0.9009438610275285, "portabilidade": 0.001863559729849909, "sem_correspondencia": 0.0261789338819286}, "confidence": 0.8867929840314611, "input_tokens": 414, "latency_ms": 104.29709900000717} +{"id": "g0093-plano_nova_linha-erros_digitacao-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9835185709213226, "negociacao_divida": 0.0012059892666446026, "recarga_realizar": 0.001421154415259397, "marketplace_pedido": 0.00035967483876152246, "beneficios_consulta": 0.00368659133997895, "negociacao_religacao": 0.003961341044739634, "parceiros_ofertas": 0.0002352788620871614, "desconto_retencao": 0.0002468385798734469, "suporte_configuracao": 0.0030290460956259946, "plano_consulta": 0.0009215722447231538, "vas_consulta": 0.0006178782075689131, "internet_problema_conexao": 9.01114314355557e-05, "plano_troca": 0.0004166924959378869, "conta_pagamento_confirmacao": 8.87575420372369e-05, "seguranca_perda_roubo": 2.6609492604499718e-05, "sem_correspondencia": 0.0001738932213995547}, "confidence": 0.9824198089827441, "input_tokens": 636, "latency_ms": 170.57381800000826} +{"id": "g0093-plano_nova_linha-erros_digitacao-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_consulta": 0.007085359279816602, "plano_nova_linha": 0.46093087733589405, "plano_troca": 0.5057680439221659, "sem_correspondencia": 0.026215719462123522}, "confidence": 0.34102405856288787, "input_tokens": 313, "latency_ms": 76.22169900000131} +{"id": "g0093-plano_nova_linha-erros_digitacao-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"reclamacao_atendimento": 0.0008354497914394603, "parceiros_ofertas": 0.0006795683390107307, "plano_consulta": 0.002711732977626671, "suporte_chip_esim": 0.0013048028989671178, "plano_nova_linha": 0.9914017988075383, "troca_numero": 0.0002710379400219273, "marketplace_pedido": 0.0001488565695966265, "plano_troca": 0.000663769814201898, "conta_pagamento_confirmacao": 0.0006724375262666082, "conta_explicacao": 4.805448939888757e-05, "roaming_cobranca": 0.00017785496477392302, "atendimento_humano": 0.0002213915803101596, "bonus_nao_recebido": 0.00010162294588650302, "desconto_retencao": 5.075042874402447e-05, "roaming_pacote": 0.00018940526598773758, "sem_correspondencia": 0.0005214656602293456}, "confidence": 0.9908285853947072, "input_tokens": 642, "latency_ms": 175.6157549999955} +{"id": "g0093-plano_nova_linha-erros_digitacao-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"suporte_chip_esim": 0.0013954047420373236, "conta_vencimento": 0.00040901786387322774, "plano_consulta": 0.0004986700989461264, "beneficios_consulta": 0.0003732993408069153, "troca_numero": 0.0004079870402471044, "conta_contestacao": 0.0010467257547540484, "plano_nova_linha": 0.6468223859616034, "negociacao_divida": 0.0003279390535853183, "plano_troca": 0.31815553615416403, "portabilidade": 0.001484485781560679, "recarga_nao_creditada": 0.0003201343740854717, "sem_correspondencia": 0.02875841383433647}, "confidence": 0.6147153301399307, "input_tokens": 509, "latency_ms": 122.82616300001337} +{"id": "g0093-plano_nova_linha-erros_digitacao-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 0.0012453942839600492, "plano_nova_linha": 0.9934882155856698, "suporte_chip_esim": 0.000893075596791467, "marketplace_compra": 0.0004895302867388452, "fidelidade_pontos": 0.00029216250265998514, "bonus_nao_recebido": 0.00015453044652705754, "recarga_realizar": 0.0002777156026427911, "cancelamento_linha": 0.0002755764778502804, "plano_consulta": 0.0020837005716056577, "internet_pacote_adicional": 6.335460640209655e-05, "fidelidade_resgate": 6.113024581991017e-05, "recarga_nao_creditada": 6.495060599301606e-05, "conta_debito_automatico_digital": 2.357399094593243e-05, "conta_pagamento_confirmacao": 3.939460904086139e-05, "plano_troca": 4.054756466971257e-05, "sem_correspondencia": 0.0005071470226827066}, "confidence": 0.9930540966247141, "input_tokens": 662, "latency_ms": 178.26542399998857} +{"id": "g0093-plano_nova_linha-erros_digitacao-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6813309672384465, "conta_contestacao": 0.02896755662697923, "plano_consulta": 0.0013340600250982058, "plano_troca": 0.2699504889965762, "conta_vencimento": 0.0029641848558390623, "reclamacao_atendimento": 0.0001776649473269877, "atendimento_humano": 0.00022084312257466868, "sem_correspondencia": 0.015054234187159163}, "confidence": 0.6358068197010817, "input_tokens": 413, "latency_ms": 103.88280699999086} +{"id": "g0093-plano_nova_linha-erros_digitacao-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.005247679198853869, "suporte_sem_sinal": 0.0026526465324477996, "plano_nova_linha": 0.9419851954696242, "plano_consulta": 0.0012545220888910912, "plano_troca": 0.008529305899274451, "recarga_nao_creditada": 0.0007036180901281128, "conta_segunda_via": 0.00035289963305268183, "sem_correspondencia": 0.03927413308772793}, "confidence": 0.9336973662509989, "input_tokens": 430, "latency_ms": 104.6270829999969} +{"id": "g0093-plano_nova_linha-erros_digitacao-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 73, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.0009751590643817792, "internet_consumo": 0.0011392015403871073, "atendimento_humano": 0.0018221158602088644, "plano_nova_linha": 0.9469742797368855, "plano_troca": 0.04671162669045243, "plano_consulta": 0.0003346167052741131, "suporte_chip_esim": 6.379624297362639e-05, "sem_correspondencia": 0.001979204159436477}, "confidence": 0.9393991768421549, "input_tokens": 414, "latency_ms": 104.77505599999404} +{"id": "g0093-plano_nova_linha-erros_digitacao-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.0038498597620356453, "marketplace_compra": 0.0002891326886514323, "conta_debito_automatico_digital": 0.0006321710202751251, "seguranca_fraude": 0.00034436161370402077, "atendimento_humano": 0.00026921462191930006, "plano_consulta": 0.0003206358227735583, "suporte_chip_esim": 0.0005051150079178687, "conta_explicacao": 0.0002347110743798105, "negociacao_divida": 0.0011467084405025333, "internet_consumo": 0.0032707597921687293, "plano_nova_linha": 0.9845419080670761, "sem_correspondencia": 0.004595422088595889}, "confidence": 0.9831366269822648, "input_tokens": 553, "latency_ms": 145.63812800000164} +{"id": "g0095-plano_nova_linha-emocional-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.000847671398887432, "conta_pagamento_confirmacao": 0.0004747920836556403, "recarga_realizar": 0.00021616773787654203, "bonus_nao_recebido": 0.0001424874850433894, "plano_troca": 0.021958927935481595, "beneficios_consulta": 0.0005999090218402846, "plano_nova_linha": 0.9699168262936345, "sem_correspondencia": 0.005843218043580634}, "confidence": 0.965619230049868, "input_tokens": 448, "latency_ms": 104.27880699998582} +{"id": "g0095-plano_nova_linha-emocional-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.7833963039586395, "internet_consumo": 0.006318487526213408, "conta_debito_automatico_digital": 0.0016661728202442105, "recarga_saldo": 0.0011917984041798259, "marketplace_compra": 0.002435393485664717, "plano_troca": 0.19248791284871236, "seguranca_perda_roubo": 0.0004373235685436742, "plano_consulta": 0.0002545733643489158, "fidelidade_resgate": 0.0002939281762572806, "cadastro_atualizacao": 4.8110570430452316e-05, "seguranca_fraude": 0.004455373139921412, "sem_correspondencia": 0.007014622136844446}, "confidence": 0.76370505886397, "input_tokens": 572, "latency_ms": 149.8814960000061} +{"id": "g0095-plano_nova_linha-emocional-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.001458282712073952, "vas_consulta": 0.0010039682496968685, "suporte_configuracao": 0.0032303685798916655, "portabilidade": 0.002618161166030127, "bonus_nao_recebido": 0.0004009872192384503, "suporte_sem_sinal": 0.0006491215331690507, "plano_troca": 0.0004073247673242028, "plano_nova_linha": 0.9859881722390053, "internet_consumo": 0.001170413380888824, "roaming_pacote": 0.00031967262854871683, "troca_numero": 0.00038437251140004206, "sem_correspondencia": 0.0023691550127327224}, "confidence": 0.9847143697152787, "input_tokens": 537, "latency_ms": 141.6161749999958} +{"id": "g0095-plano_nova_linha-emocional-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.7990025393196942, "plano_consulta": 0.005490807445039544, "plano_troca": 0.15483111539291647, "sem_correspondencia": 0.040675537842349806}, "confidence": 0.7320033857595923, "input_tokens": 329, "latency_ms": 77.00781100001564} +{"id": "g0095-plano_nova_linha-emocional-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 131, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.001640766366150833, "vas_contratacao": 0.0020895713912242775, "recarga_nao_creditada": 0.0004678851293901055, "portabilidade": 0.0004227324490349518, "conta_debito_automatico_digital": 0.00042609917898917227, "recarga_realizar": 0.0003816513484185397, "atendimento_humano": 0.0022138108409106836, "fidelidade_resgate": 0.00019392975415326202, "beneficios_consulta": 0.00044697587521216084, "plano_nova_linha": 0.9888945056766483, "roaming_cobranca": 0.0001921119870009004, "negociacao_divida": 0.00014172651870835926, "plano_consulta": 0.00012174752016827061, "desconto_retencao": 0.001967738898767085, "reclamacao_atendimento": 6.90451181344682e-05, "sem_correspondencia": 0.0003297019470887399}, "confidence": 0.9881541393884247, "input_tokens": 660, "latency_ms": 177.96296199998096} +{"id": "g0095-plano_nova_linha-emocional-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9769723629677612, "plano_troca": 0.008318184537992775, "plano_consulta": 0.0033157672488015257, "sem_correspondencia": 0.011393685245444462}, "confidence": 0.969296483957015, "input_tokens": 332, "latency_ms": 77.69356100001801} +{"id": "g0095-plano_nova_linha-emocional-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_consulta": 0.006288254571502168, "plano_troca": 0.528564216455304, "plano_nova_linha": 0.4245473982181113, "sem_correspondencia": 0.040600130755082516}, "confidence": 0.37141895527373875, "input_tokens": 334, "latency_ms": 78.08611800001586} +{"id": "g0095-plano_nova_linha-emocional-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_divida": 0.0007476772198444009, "plano_consulta": 0.0004603020995974274, "plano_troca": 0.006156219581626418, "cadastro_atualizacao": 0.00037474473231634856, "plano_nova_linha": 0.9878720006554289, "recarga_saldo": 0.00035414502292020457, "desconto_retencao": 0.00013108678767734678, "sem_correspondencia": 0.0039038239005890086}, "confidence": 0.9861394293204899, "input_tokens": 443, "latency_ms": 104.37643500000604} +{"id": "g0095-plano_nova_linha-emocional-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.0010311001697878497, "recarga_saldo": 0.0007841380419840633, "bonus_nao_recebido": 0.000631479955297645, "plano_nova_linha": 0.9900852883180424, "suporte_sem_sinal": 0.0011363295634137704, "plano_consulta": 0.00017156182193883043, "plano_troca": 0.004012870730472885, "sem_correspondencia": 0.002147231399062612}, "confidence": 0.9886689009349056, "input_tokens": 448, "latency_ms": 104.988996000003} +{"id": "g0095-plano_nova_linha-emocional-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"cadastro_atualizacao": 0.0008085344769579084, "bonus_nao_recebido": 0.00039034873370368407, "negociacao_divida": 0.0007480431903839245, "plano_consulta": 0.0005394745019638925, "plano_nova_linha": 0.9880747540845191, "suporte_chip_esim": 0.00017194445474276305, "conta_pagamento_confirmacao": 0.00013641092195393914, "roaming_duvida": 7.778941177864217e-05, "reclamacao_atendimento": 0.0029286656204783722, "conta_contestacao": 8.570866681521119e-05, "vas_cancelamento": 0.0009770456690096315, "fidelidade_resgate": 6.96548074545016e-05, "plano_troca": 0.004692698165774426, "marketplace_compra": 3.28479228925665e-05, "conta_explicacao": 0.0001233595230914655, "sem_correspondencia": 0.0001427198484800043}, "confidence": 0.9872797376901539, "input_tokens": 701, "latency_ms": 182.84160499999302} +{"id": "g0095-plano_nova_linha-emocional-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 0.0017756898955257057, "plano_troca": 0.0007570747404943558, "cancelamento_linha": 0.0003191859948905801, "conta_segunda_via": 0.0004001931837260998, "internet_problema_conexao": 0.0012256402851915065, "plano_consulta": 0.000874302365408744, "plano_nova_linha": 0.9595809663963425, "conta_explicacao": 0.00028960786517987825, "portabilidade": 0.03388827140089841, "beneficios_consulta": 0.00011275357481281724, "conta_contestacao": 0.00010119529806955792, "roaming_pacote": 0.00012042065185872115, "fidelidade_resgate": 7.07267323134936e-05, "vas_consulta": 0.00011514521853009105, "conta_debito_automatico_digital": 8.515949708291715e-05, "sem_correspondencia": 0.00028366689967482543}, "confidence": 0.9568863641560988, "input_tokens": 650, "latency_ms": 175.9618079999825} +{"id": "g0095-plano_nova_linha-emocional-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.970783237089703, "plano_troca": 0.007513852964186676, "plano_consulta": 0.004499124558735137, "sem_correspondencia": 0.017203785387375155}, "confidence": 0.9610443161196041, "input_tokens": 333, "latency_ms": 77.70882100001586} +{"id": "g0097-plano_nova_linha-indireto_multiplo-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 176, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 0.0009518433217502964, "marketplace_compra": 0.00015188850435997157, "atendimento_humano": 6.91430497199211e-05, "seguranca_perda_roubo": 0.0004766190944259866, "cadastro_atualizacao": 0.10592455267315119, "plano_troca": 0.00039822332323072665, "negociacao_religacao": 0.0008764728317034927, "recarga_realizar": 0.00027750351777073586, "plano_consulta": 0.04152504001756115, "vas_contratacao": 0.0020842459651298135, "plano_nova_linha": 0.4679355835183003, "recarga_saldo": 0.0059025340542631435, "parceiros_ofertas": 0.000665868401384589, "conta_debito_automatico_digital": 0.002666393774556295, "beneficios_consulta": 0.3695105554271928, "sem_correspondencia": 0.0005835325254998149}, "confidence": 0.4324646224195202, "input_tokens": 675, "latency_ms": 181.98429800000326} +{"id": "g0097-plano_nova_linha-indireto_multiplo-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0009696334867589588, "negociacao_religacao": 0.0011959612330733045, "vas_consulta": 0.000831640246661695, "recarga_realizar": 0.002999776702317072, "recarga_nao_creditada": 0.00046218276792601173, "plano_consulta": 0.0005118507763833804, "plano_nova_linha": 0.0019725750420440833, "suporte_chip_esim": 5.19428278649607e-05, "suporte_configuracao": 0.007709006528038186, "conta_contestacao": 0.00040948373445418663, "seguranca_fraude": 0.00020438047246208098, "plano_troca": 0.0005110591396959341, "marketplace_pedido": 0.0013024024956013688, "roaming_duvida": 0.7636558161296784, "conta_debito_automatico_digital": 0.003958499004069253, "sem_correspondencia": 0.2132537894129712}, "confidence": 0.7478995372049903, "input_tokens": 667, "latency_ms": 178.64784300002157} +{"id": "g0097-plano_nova_linha-indireto_multiplo-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_consulta", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 0.0022790883157370843, "plano_nova_linha": 0.5685189558613232, "vas_contratacao": 0.0005116805867991204, "suporte_chip_esim": 0.001905452158349426, "plano_troca": 0.21782515790071014, "internet_problema_conexao": 0.03500152948488673, "plano_consulta": 0.16200545461251709, "cancelamento_linha": 9.745280685674265e-05, "atendimento_humano": 0.0012898382354070554, "internet_consumo": 0.00011177143761139043, "desconto_retencao": 0.00014453474322653938, "conta_contestacao": 4.872651950850134e-05, "fidelidade_resgate": 4.0682567906477705e-05, "conta_explicacao": 0.00021877024293021083, "seguranca_perda_roubo": 7.606341509897e-05, "sem_correspondencia": 0.00992484111113159}, "confidence": 0.5397535529187445, "input_tokens": 662, "latency_ms": 178.9250960000004} +{"id": "g0097-plano_nova_linha-indireto_multiplo-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0012035229911689187, "plano_nova_linha": 0.980733279252066, "plano_troca": 0.009107838994882973, "sem_correspondencia": 0.008955358761882111}, "confidence": 0.9743110390027546, "input_tokens": 322, "latency_ms": 78.4666360000017} +{"id": "g0097-plano_nova_linha-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.00302376457653335, "suporte_sem_sinal": 0.002100286169364815, "vas_cancelamento": 0.0006026497413283793, "portabilidade": 0.0012360947918084702, "conta_explicacao": 0.0009639494817876007, "conta_pagamento_confirmacao": 0.001803350656017333, "plano_troca": 0.0018314217836122911, "cancelamento_linha": 0.0031597795912040876, "conta_vencimento": 0.0035164621727023396, "plano_consulta": 0.014900583163135642, "internet_consumo": 0.001396068673783161, "sem_correspondencia": 0.9654655891987225}, "confidence": 0.9623260973076971, "input_tokens": 538, "latency_ms": 142.82319599999482} +{"id": "g0097-plano_nova_linha-indireto_multiplo-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0033652937990094347, "plano_troca": 0.023119766178547524, "plano_nova_linha": 0.9545561370694032, "sem_correspondencia": 0.01895880295303989}, "confidence": 0.9394081827592043, "input_tokens": 324, "latency_ms": 76.76095000002192} +{"id": "g0097-plano_nova_linha-indireto_multiplo-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0006650294547195893, "plano_troca": 0.0065567109738972375, "conta_contestacao": 0.0007518944235578865, "desconto_retencao": 0.00037459029470553076, "fidelidade_resgate": 0.00034940837219134903, "plano_nova_linha": 0.9880642946112125, "marketplace_pedido": 8.46120850585314e-05, "sem_correspondencia": 0.0031534597846574644}, "confidence": 0.9863591938413856, "input_tokens": 432, "latency_ms": 104.7650479999902} +{"id": "g0097-plano_nova_linha-indireto_multiplo-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.0029028782187054156, "plano_nova_linha": 0.9820668120802708, "plano_consulta": 0.0014620941490870063, "bonus_nao_recebido": 0.0010571903407697876, "conta_segunda_via": 0.0006390014846639363, "plano_troca": 0.003783542116917881, "marketplace_pedido": 0.0001069819441211194, "sem_correspondencia": 0.007981499665464131}, "confidence": 0.979504928091738, "input_tokens": 453, "latency_ms": 110.78854499999125} +{"id": "g0097-plano_nova_linha-indireto_multiplo-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 126, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.0024280449476964195, "desconto_retencao": 0.0003054002827431869, "internet_problema_conexao": 0.006442643097140614, "beneficios_consulta": 0.000892317231060573, "internet_pacote_adicional": 0.7859500474895913, "conta_segunda_via": 0.00034643534344113846, "plano_consulta": 0.002995125960467681, "fidelidade_pontos": 0.00013265053298628732, "plano_nova_linha": 0.19912336631772795, "conta_debito_automatico_digital": 0.00012059852035536593, "negociacao_religacao": 0.00016296389047549932, "plano_troca": 0.0005669093239213356, "recarga_saldo": 9.107213553453479e-05, "seguranca_perda_roubo": 6.328955038996117e-05, "seguranca_fraude": 0.00012510435017168767, "sem_correspondencia": 0.00025403102629656214}, "confidence": 0.771680050655564, "input_tokens": 669, "latency_ms": 179.6367489999966} +{"id": "g0097-plano_nova_linha-indireto_multiplo-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 103, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 0.0009361696125885796, "plano_nova_linha": 0.9897798891464555, "vas_contratacao": 0.000795847346484412, "fidelidade_resgate": 0.00048337078045821563, "recarga_saldo": 0.00025043701695284787, "reclamacao_atendimento": 0.00014615079963559984, "roaming_duvida": 9.815114102831869e-05, "seguranca_perda_roubo": 8.617373048061208e-05, "vas_consulta": 0.0017542420479799777, "plano_troca": 0.0009520731750439607, "plano_consulta": 0.0015868915476643835, "suporte_chip_esim": 6.151632241528582e-05, "recarga_realizar": 2.4066578044844937e-05, "recarga_nao_creditada": 5.209318822821976e-05, "internet_pacote_adicional": 3.6417508188252466e-05, "sem_correspondencia": 0.002956510058350946}, "confidence": 0.9890985484228859, "input_tokens": 662, "latency_ms": 178.60919299999978} +{"id": "g0097-plano_nova_linha-indireto_multiplo-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.0075996305212764305, "internet_consumo": 0.0020817695696112542, "troca_numero": 0.0007860949125490494, "plano_consulta": 0.0035091122354421133, "vas_consulta": 0.002776420764851419, "portabilidade": 0.0010310313721095842, "recarga_saldo": 0.0007508445591469498, "roaming_duvida": 0.00017969728531909825, "atendimento_humano": 0.0018142752060573007, "plano_troca": 0.129569741720952, "beneficios_consulta": 0.009685389688221045, "bonus_nao_recebido": 0.08395410568160833, "marketplace_compra": 0.0035223174075474997, "plano_nova_linha": 0.7364055492756068, "negociacao_religacao": 0.0018165648757482275, "sem_correspondencia": 0.014517454923952905}, "confidence": 0.7188325858939806, "input_tokens": 632, "latency_ms": 171.08229799998753} +{"id": "g0097-plano_nova_linha-indireto_multiplo-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.0018633543668302558, "conta_contestacao": 0.0007031353905036688, "plano_nova_linha": 0.9934718972309985, "seguranca_perda_roubo": 0.0007012974389865174, "fidelidade_pontos": 0.0003033842014571481, "reclamacao_atendimento": 0.00019517303457880313, "plano_consulta": 0.0003302737416491263, "plano_troca": 0.00043990557017255553, "marketplace_pedido": 0.0004165200415704759, "conta_debito_automatico_digital": 0.0001121018548787794, "recarga_saldo": 0.00034285864952429896, "sem_correspondencia": 0.0011200984788497508}, "confidence": 0.9928784333429074, "input_tokens": 561, "latency_ms": 146.61622299999522} +{"id": "g0098-internet_pacote_adicional-curto_neutro-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.002275070344858958, "seguranca_perda_roubo": 0.00047093954254372454, "parceiros_ofertas": 0.0010484033307436615, "vas_cancelamento": 0.0004166197741566079, "roaming_duvida": 0.001196864381817888, "bonus_nao_recebido": 0.0006377641822440255, "conta_explicacao": 0.0011351326249895025, "internet_pacote_adicional": 0.981838735535081, "fidelidade_resgate": 0.000783124599322169, "beneficios_consulta": 0.00034165457044945367, "internet_consumo": 0.004641355707564523, "negociacao_divida": 0.0005188282837759264, "internet_problema_conexao": 0.00012632988673510342, "roaming_pacote": 0.00010947985750681013, "cancelamento_linha": 3.5226711853193265e-05, "sem_correspondencia": 0.004424470666357382}, "confidence": 0.9806279845707532, "input_tokens": 624, "latency_ms": 166.1041859999841} +{"id": "g0098-internet_pacote_adicional-curto_neutro-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.004380067202873487, "internet_pacote_adicional": 0.8814472193221372, "suporte_chip_esim": 0.0007646833548772453, "conta_contestacao": 0.0007622362397593261, "suporte_configuracao": 0.000433648987820572, "bonus_nao_recebido": 0.0025096900880065493, "fidelidade_resgate": 0.00038060942961983, "vas_cancelamento": 0.00011112943269823915, "internet_problema_conexao": 0.007420282153460572, "desconto_retencao": 3.716885583335559e-05, "marketplace_compra": 7.12572595465853e-05, "negociacao_divida": 0.00014900345716377833, "internet_consumo": 0.08976720746772932, "seguranca_fraude": 0.0002663843717325815, "plano_troca": 9.646164982821015e-05, "sem_correspondencia": 0.011402950726913209}, "confidence": 0.8735437006102795, "input_tokens": 663, "latency_ms": 178.65264100001355} +{"id": "g0098-internet_pacote_adicional-curto_neutro-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.004806084055869608, "internet_pacote_adicional": 0.9611005767409483, "bonus_nao_recebido": 0.00520135340933096, "sem_correspondencia": 0.028891985793851185}, "confidence": 0.9481341023212644, "input_tokens": 310, "latency_ms": 76.56947000000969} +{"id": "g0098-internet_pacote_adicional-curto_neutro-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.0012014590409880682, "fidelidade_pontos": 0.00018051342162339062, "conta_explicacao": 0.0004114793191287424, "portabilidade": 0.00029559666249964257, "vas_cancelamento": 0.00039857988674284656, "bonus_nao_recebido": 0.0005589280639642326, "vas_consulta": 0.0009998313700403524, "roaming_pacote": 0.00012955478661608926, "internet_consumo": 0.000662366266242605, "internet_pacote_adicional": 0.9932893331492133, "internet_problema_conexao": 0.00014248472126345235, "sem_correspondencia": 0.0017298733116773322}, "confidence": 0.9926792725264145, "input_tokens": 529, "latency_ms": 142.48634300000163} +{"id": "g0098-internet_pacote_adicional-curto_neutro-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.003165600777295183, "internet_problema_conexao": 0.14441493406055775, "internet_consumo": 0.0007822483567583219, "conta_segunda_via": 0.00010127342547957035, "roaming_pacote": 0.0014085930171421363, "bonus_nao_recebido": 0.0004271821101525774, "internet_pacote_adicional": 0.8234280556900895, "sem_correspondencia": 0.026272112562525}, "confidence": 0.7982034922172451, "input_tokens": 426, "latency_ms": 102.00036300000193} +{"id": "g0098-internet_pacote_adicional-curto_neutro-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_problema_conexao": 0.0018274382813634343, "roaming_duvida": 0.0007665627103205432, "vas_cancelamento": 0.00010769271554897756, "roaming_pacote": 0.00027470154568906996, "recarga_saldo": 0.0002048206521337817, "internet_consumo": 0.0006927344847165907, "conta_vencimento": 0.00046117138692277406, "suporte_chip_esim": 0.00018145567602901702, "bonus_nao_recebido": 0.002524114475880414, "plano_consulta": 0.8280638911366834, "internet_pacote_adicional": 0.02015870516178486, "sem_correspondencia": 0.14473671177292713}, "confidence": 0.8124333357854728, "input_tokens": 526, "latency_ms": 140.7151269999929} +{"id": "g0098-internet_pacote_adicional-curto_neutro-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_pacote_adicional": 0.38264663915243596, "roaming_pacote": 0.0014658114244187983, "roaming_cobranca": 0.001701013274786436, "suporte_sem_sinal": 0.0016582960132996431, "bonus_nao_recebido": 0.0021164557031555474, "internet_problema_conexao": 0.5056298656823685, "internet_consumo": 0.06985676651060516, "sem_correspondencia": 0.034925152238929974}, "confidence": 0.43500556077984964, "input_tokens": 412, "latency_ms": 104.8967209999887} +{"id": "g0098-internet_pacote_adicional-curto_neutro-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.0007111747045206002, "atendimento_humano": 0.0001382106358690401, "negociacao_religacao": 0.0001805913656127956, "roaming_cobranca": 0.00018080953457911953, "suporte_chip_esim": 0.00016120934669450673, "negociacao_divida": 0.00019792058387736034, "seguranca_fraude": 0.00010772245090822208, "vas_cancelamento": 0.0002526281755026762, "roaming_pacote": 0.01411203258689632, "internet_consumo": 0.013121729685868316, "internet_problema_conexao": 0.0020820847310902947, "portabilidade": 0.0008486580849693362, "internet_pacote_adicional": 0.9666646537618317, "suporte_configuracao": 0.00023451348123388905, "bonus_nao_recebido": 6.55920027913353e-05, "sem_correspondencia": 0.0009404688677544923}, "confidence": 0.9644422973459538, "input_tokens": 636, "latency_ms": 171.62136699997177} +{"id": "g0098-internet_pacote_adicional-curto_neutro-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.009092418370954394, "roaming_pacote": 0.005346370367592524, "internet_pacote_adicional": 0.06741116981271633, "sem_correspondencia": 0.9181500414487368}, "confidence": 0.890866721931649, "input_tokens": 309, "latency_ms": 75.37055899999245} +{"id": "g0098-internet_pacote_adicional-curto_neutro-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.0009127778909809964, "internet_consumo": 0.0002874347792920553, "vas_cancelamento": 0.0005796024150933505, "recarga_nao_creditada": 0.00023502872873280348, "reclamacao_atendimento": 0.0005326225315943961, "plano_consulta": 0.0012231167362720138, "roaming_duvida": 0.0008968235568127328, "internet_pacote_adicional": 0.992119801803979, "roaming_pacote": 0.0005612558431285986, "internet_problema_conexao": 0.00014160096028323626, "bonus_nao_recebido": 0.00031365432763124995, "sem_correspondencia": 0.0021962804261995055}, "confidence": 0.9914034201497954, "input_tokens": 533, "latency_ms": 142.14521800002444} +{"id": "g0098-internet_pacote_adicional-curto_neutro-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.005027736993477373, "negociacao_divida": 0.0006537573547202896, "internet_consumo": 0.0020392865268429347, "troca_numero": 0.0005539444660618187, "cancelamento_linha": 0.0009836787817231814, "internet_pacote_adicional": 0.4820365845104763, "recarga_saldo": 0.0021114185142861314, "bonus_nao_recebido": 0.0002198148725828439, "beneficios_consulta": 0.0005828326231850291, "negociacao_religacao": 0.0003034848553005584, "marketplace_compra": 0.019749286303878733, "roaming_pacote": 0.0006412987450031238, "plano_troca": 0.001046565032344021, "parceiros_ofertas": 0.0003291072006615017, "internet_problema_conexao": 0.0027213458071191497, "sem_correspondencia": 0.48099985741233714}, "confidence": 0.44750569014450803, "input_tokens": 617, "latency_ms": 164.8839819999921} +{"id": "g0098-internet_pacote_adicional-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_consumo": 0.036515081937466096, "conta_contestacao": 0.0031047238765145374, "beneficios_consulta": 0.012299304194803361, "bonus_nao_recebido": 0.0006434376552512105, "vas_contratacao": 0.7540384689801183, "recarga_saldo": 0.001378176092610348, "roaming_pacote": 0.06265942664264695, "conta_vencimento": 0.00241086603932096, "internet_problema_conexao": 0.0033850290386415742, "cadastro_atualizacao": 0.002749397652327055, "marketplace_compra": 0.011473038521882984, "sem_correspondencia": 0.10934304936841668}, "confidence": 0.7316783297964925, "input_tokens": 524, "latency_ms": 140.14342400000146} +{"id": "g0102-internet_pacote_adicional-emocional-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.0006314545189501501, "internet_pacote_adicional": 0.9936871258738772, "conta_debito_automatico_digital": 0.0008370788053300857, "internet_consumo": 0.002925694647119831, "bonus_nao_recebido": 0.0004938400084057269, "roaming_cobranca": 0.0002131383643474407, "conta_contestacao": 8.32428868138516e-05, "parceiros_ofertas": 9.6404345522959e-05, "seguranca_perda_roubo": 5.65378551880268e-05, "internet_problema_conexao": 9.067783858823263e-05, "roaming_pacote": 5.758284990720631e-05, "sem_correspondencia": 0.0008272220059494457}, "confidence": 0.9931132282260478, "input_tokens": 546, "latency_ms": 143.04806999999187} +{"id": "g0102-internet_pacote_adicional-emocional-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.0010043542846568212, "fidelidade_resgate": 0.0001489146642870046, "vas_consulta": 0.00059991696514048, "roaming_pacote": 0.000267208225972936, "conta_vencimento": 0.00022334154006051663, "negociacao_divida": 7.330720757023733e-05, "conta_segunda_via": 7.329441493677505e-05, "internet_problema_conexao": 0.26058889896967036, "bonus_nao_recebido": 0.00027143659258362763, "recarga_saldo": 7.294672580700162e-05, "internet_consumo": 0.0007754730058483257, "vas_contratacao": 0.00030639460061564216, "internet_pacote_adicional": 0.7339218205026179, "cadastro_atualizacao": 0.00022314822422997945, "conta_debito_automatico_digital": 7.476311526131192e-05, "sem_correspondencia": 0.001374780960741112}, "confidence": 0.7161832752027922, "input_tokens": 667, "latency_ms": 178.84046599999692} +{"id": "g0102-internet_pacote_adicional-emocional-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.000987956312677984, "vas_cancelamento": 0.00040751878354039196, "roaming_pacote": 0.001668129807668376, "internet_pacote_adicional": 0.9920222864410014, "bonus_nao_recebido": 0.000610653572160015, "internet_problema_conexao": 0.0002831741020938991, "beneficios_consulta": 0.00011193233837516816, "sem_correspondencia": 0.003908348642482731}, "confidence": 0.9908826130754301, "input_tokens": 434, "latency_ms": 103.50733200002082} +{"id": "g0102-internet_pacote_adicional-emocional-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0008754376426294081, "plano_nova_linha": 0.0012318505673488247, "portabilidade": 0.00042318745653869194, "conta_explicacao": 0.00013576556309917998, "negociacao_religacao": 0.0005350708110397716, "roaming_cobranca": 0.000264683811990235, "internet_consumo": 0.004017400401572567, "cadastro_atualizacao": 0.0005279763386233905, "marketplace_pedido": 0.0016887445777681958, "conta_debito_automatico_digital": 0.0007053386681682145, "internet_pacote_adicional": 0.9883888136187576, "seguranca_perda_roubo": 0.0006008950246842217, "parceiros_ofertas": 7.201568889867517e-05, "bonus_nao_recebido": 0.00013060643468245644, "internet_problema_conexao": 8.497304535935402e-05, "sem_correspondencia": 0.0003172403488391219}, "confidence": 0.9876147345266748, "input_tokens": 654, "latency_ms": 176.34093699999198} +{"id": "g0102-internet_pacote_adicional-emocional-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.8932825561935799, "internet_consumo": 0.015247411056531077, "vas_consulta": 0.015628990103193328, "bonus_nao_recebido": 0.0021206203189530915, "plano_nova_linha": 0.04653562781524291, "internet_problema_conexao": 0.002866550271013497, "roaming_pacote": 0.00028179748290486966, "sem_correspondencia": 0.02403644675858144}, "confidence": 0.8780372070783767, "input_tokens": 427, "latency_ms": 102.71006199999988} +{"id": "g0102-internet_pacote_adicional-emocional-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 105, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.0019201177646108389, "internet_pacote_adicional": 0.9819360284934691, "troca_numero": 0.0009741402780140509, "roaming_pacote": 0.000603125964268338, "conta_explicacao": 0.000304910891826569, "bonus_nao_recebido": 0.00029826036439880346, "internet_problema_conexao": 0.010874380546062563, "sem_correspondencia": 0.003089035697349597}, "confidence": 0.9793554611353935, "input_tokens": 420, "latency_ms": 103.20645000001605} +{"id": "g0102-internet_pacote_adicional-emocional-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.0012119210186584386, "bonus_nao_recebido": 0.0005390269656504837, "internet_problema_conexao": 0.0029543580250228837, "desconto_retencao": 0.000665676747215282, "roaming_pacote": 0.0004061148115183744, "internet_consumo": 0.0014365535114524532, "internet_pacote_adicional": 0.9851390671925309, "sem_correspondencia": 0.0076472817279513395}, "confidence": 0.9830160767914639, "input_tokens": 441, "latency_ms": 105.08686399998624} +{"id": "g0102-internet_pacote_adicional-emocional-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.004377249380479204, "troca_numero": 0.00018449736620430513, "internet_pacote_adicional": 0.5117359828990397, "bonus_nao_recebido": 0.00021342125421119744, "internet_problema_conexao": 0.29032641388451835, "internet_consumo": 0.17667632682742837, "roaming_pacote": 0.00019613344622566203, "sem_correspondencia": 0.016289974941893215}, "confidence": 0.4419839804560453, "input_tokens": 417, "latency_ms": 102.86874899998111} +{"id": "g0102-internet_pacote_adicional-emocional-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.005985391688402587, "internet_pacote_adicional": 0.9470256734512578, "bonus_nao_recebido": 0.002867900321090265, "sem_correspondencia": 0.04412103453924935}, "confidence": 0.9293675646016774, "input_tokens": 328, "latency_ms": 78.22370600001705} +{"id": "g0102-internet_pacote_adicional-emocional-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.027003082083305836, "troca_numero": 0.0006199062865691864, "bonus_nao_recebido": 0.001626506691257036, "desconto_retencao": 0.00023885013432485796, "internet_pacote_adicional": 0.9623994471820391, "roaming_cobranca": 0.0007625984766235391, "marketplace_pedido": 6.545910500937592e-05, "roaming_pacote": 6.812326242572149e-05, "parceiros_ofertas": 0.00026336281508326656, "suporte_configuracao": 5.03254512930931e-05, "internet_consumo": 0.0034348741930052148, "sem_correspondencia": 0.003467464319063951}, "confidence": 0.9589812151076792, "input_tokens": 526, "latency_ms": 140.5149809999955} +{"id": "g0102-internet_pacote_adicional-emocional-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9806879085280739, "internet_problema_conexao": 0.0029590493804378115, "marketplace_pedido": 0.0009702201036347326, "bonus_nao_recebido": 0.00119948753283781, "fidelidade_resgate": 0.002896974532532329, "suporte_sem_sinal": 0.000782658806710114, "seguranca_perda_roubo": 0.000534541958900879, "cancelamento_linha": 0.0014370841565041453, "roaming_pacote": 0.0017898195482647552, "internet_consumo": 0.000964741814178522, "atendimento_humano": 0.004185363363428172, "conta_debito_automatico_digital": 0.0001328617269949744, "conta_vencimento": 6.252119927219749e-05, "conta_contestacao": 0.0001841487822164363, "reclamacao_atendimento": 8.425311182641786e-05, "sem_correspondencia": 0.001128365454186841}, "confidence": 0.9794004357632791, "input_tokens": 654, "latency_ms": 175.9849889999998} +{"id": "g0102-internet_pacote_adicional-emocional-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.004021397035722655, "bonus_nao_recebido": 0.00306773175228013, "internet_pacote_adicional": 0.9780292882099652, "sem_correspondencia": 0.014881583002032057}, "confidence": 0.9707057176132868, "input_tokens": 325, "latency_ms": 76.9496810000021} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.058328462144810606, "internet_pacote_adicional": 0.8455207858800935, "bonus_nao_recebido": 0.0065192479717628956, "sem_correspondencia": 0.08963150400333308}, "confidence": 0.794027714506791, "input_tokens": 322, "latency_ms": 77.41040199999816} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.02421968325031287, "internet_problema_conexao": 0.011067866294892483, "internet_pacote_adicional": 0.9551094349281039, "atendimento_humano": 0.002245245625669114, "conta_contestacao": 0.0037361691603376617, "roaming_pacote": 0.0004686006969194992, "cadastro_atualizacao": 0.0001479302153949338, "negociacao_divida": 0.00019904914395495229, "plano_consulta": 0.001804836056172104, "seguranca_perda_roubo": 5.5876083413270606e-05, "bonus_nao_recebido": 0.00010150586068989968, "sem_correspondencia": 0.0008438026841394787}, "confidence": 0.9510284744670223, "input_tokens": 540, "latency_ms": 142.74809999997728} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0052989231636361425, "internet_pacote_adicional": 0.9449965124687493, "bonus_nao_recebido": 0.0024501410886175598, "sem_correspondencia": 0.0472544232789971}, "confidence": 0.9266620166249989, "input_tokens": 321, "latency_ms": 76.67091300001516} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.0006437106079149966, "fidelidade_resgate": 0.0007558365319476672, "internet_problema_conexao": 0.02020798306147572, "internet_consumo": 0.026463472343416332, "roaming_pacote": 0.003467065313474663, "internet_pacote_adicional": 0.8716331677732654, "cadastro_atualizacao": 0.005943076926292392, "sem_correspondencia": 0.07088568744221291}, "confidence": 0.8532950488837319, "input_tokens": 441, "latency_ms": 103.97404400001165} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.007505410804988183, "internet_pacote_adicional": 0.24978218247951625, "roaming_pacote": 0.005923612926943992, "sem_correspondencia": 0.7367887937885516}, "confidence": 0.6490517250514021, "input_tokens": 314, "latency_ms": 77.68304900000089} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos", "fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.01769988432826139, "reclamacao_atendimento": 0.0020851254242831283, "cancelamento_linha": 0.002434724261070688, "vas_cancelamento": 0.001543831176633495, "roaming_pacote": 0.0017927474910460137, "vas_contratacao": 0.006853712267794121, "internet_pacote_adicional": 0.7430331956794939, "internet_problema_conexao": 0.001942376758177976, "recarga_realizar": 0.003121135897228951, "recarga_saldo": 0.15769470217486553, "bonus_nao_recebido": 0.0013713523763277424, "sem_correspondencia": 0.06042721216481698}, "confidence": 0.7196725771049024, "input_tokens": 542, "latency_ms": 142.59523200001922} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.777713449643198, "roaming_pacote": 0.002671050181105956, "portabilidade": 0.004269867033522216, "plano_troca": 0.007702358439979309, "bonus_nao_recebido": 0.0019679064468049426, "internet_consumo": 0.042667267291617496, "internet_problema_conexao": 0.030740814901627916, "sem_correspondencia": 0.1322672860621442}, "confidence": 0.7459582281636546, "input_tokens": 419, "latency_ms": 103.15062100002592} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.002898392830092565, "bonus_nao_recebido": 0.0007914906022097458, "internet_pacote_adicional": 0.6828343947343949, "troca_numero": 0.002581081929270507, "roaming_pacote": 0.0017569434079156268, "internet_consumo": 0.12599699123137106, "cancelamento_linha": 0.007231164476578798, "sem_correspondencia": 0.17590954078816667}, "confidence": 0.6375250225535941, "input_tokens": 412, "latency_ms": 104.91343499998607} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.09563904118297453, "bonus_nao_recebido": 0.0034995943839379517, "portabilidade": 0.013637081187413209, "atendimento_humano": 0.0017697505417635215, "internet_pacote_adicional": 0.8615003698254234, "roaming_pacote": 0.0006188829146946515, "internet_consumo": 0.008748072620635804, "sem_correspondencia": 0.014587207343156836}, "confidence": 0.8417147083719128, "input_tokens": 409, "latency_ms": 105.32214600002021} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.015575165531098719, "internet_pacote_adicional": 0.03554583310756906, "roaming_pacote": 0.015215905300345585, "sem_correspondencia": 0.9336630960609866}, "confidence": 0.9115507947479822, "input_tokens": 322, "latency_ms": 78.37270800001761} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.002219091745671642, "roaming_pacote": 0.0010653280665373413, "bonus_nao_recebido": 0.0004415196685475945, "internet_consumo": 0.0015363182829904634, "internet_problema_conexao": 0.014057859433319912, "internet_pacote_adicional": 0.9520377970610364, "seguranca_perda_roubo": 0.00018568145755513182, "sem_correspondencia": 0.028456404284341395}, "confidence": 0.9451860537840419, "input_tokens": 437, "latency_ms": 104.6212990000015} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.29529249501585103, "bonus_nao_recebido": 0.006718164554654084, "roaming_pacote": 0.008531858362072145, "sem_correspondencia": 0.6894574820674227}, "confidence": 0.5859433094232304, "input_tokens": 318, "latency_ms": 78.52718699999173} +{"id": "g0105-internet_consumo-curto_neutro-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"vas_consulta": 0.00026178736670426773, "vas_contratacao": 9.884855055779574e-05, "recarga_saldo": 0.00012723503110489222, "internet_problema_conexao": 0.0001741798866577061, "suporte_sem_sinal": 0.00017257192633347306, "atendimento_humano": 0.00011371302175372324, "conta_contestacao": 6.12609081622293e-05, "plano_consulta": 0.0004556409516628252, "internet_pacote_adicional": 0.0004094846063545309, "parceiros_ofertas": 0.00011639011102012625, "conta_segunda_via": 0.00045826698643674466, "fidelidade_resgate": 0.0004360005269249319, "internet_consumo": 0.9964947992367007, "conta_vencimento": 0.0003464965256138863, "negociacao_divida": 4.794915059484968e-05, "sem_correspondencia": 0.00022537521341736873}, "confidence": 0.9962611191858141, "input_tokens": 619, "latency_ms": 165.26498600001105} +{"id": "g0105-internet_consumo-curto_neutro-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"beneficios_consulta": 0.0010720024842962902, "plano_nova_linha": 0.0006846752742166798, "plano_troca": 0.0008864070890075228, "negociacao_divida": 0.0009530641969674908, "internet_consumo": 0.9917986748580768, "plano_consulta": 0.0007887876306163916, "seguranca_perda_roubo": 0.00016050107772734535, "internet_pacote_adicional": 0.00016755495198766634, "cancelamento_linha": 0.0007363097573539647, "internet_problema_conexao": 0.0011618579440862925, "reclamacao_atendimento": 0.00028159147055581164, "roaming_pacote": 0.00013871518735852925, "marketplace_compra": 0.00010746284775537315, "recarga_saldo": 0.0005877725737244361, "vas_consulta": 0.00023542953574752368, "sem_correspondencia": 0.00023919312052179915}, "confidence": 0.991251919848615, "input_tokens": 624, "latency_ms": 165.754292999992} +{"id": "g0105-internet_consumo-curto_neutro-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0058410900826153835, "atendimento_humano": 0.0006195241653176847, "internet_pacote_adicional": 0.0003416642115152373, "seguranca_fraude": 0.0004197054405713167, "plano_consulta": 0.026950648632916716, "internet_problema_conexao": 0.00045477939552525094, "internet_consumo": 0.9612194035455932, "sem_correspondencia": 0.0041531845259451545}, "confidence": 0.9556793183378207, "input_tokens": 407, "latency_ms": 103.72495300001106} +{"id": "g0105-internet_consumo-curto_neutro-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.005839738511946375, "recarga_saldo": 0.0008842225582436936, "internet_consumo": 0.9823138392558995, "sem_correspondencia": 0.010962199673910485}, "confidence": 0.9764184523411993, "input_tokens": 295, "latency_ms": 76.80819899999847} +{"id": "g0105-internet_consumo-curto_neutro-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.01824415112137274, "plano_consulta": 0.010466488400618042, "internet_consumo": 0.9248075100657939, "sem_correspondencia": 0.04648185041221525}, "confidence": 0.8997433467543922, "input_tokens": 298, "latency_ms": 75.5362969999851} +{"id": "g0105-internet_consumo-curto_neutro-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0014959709546850852, "internet_consumo": 0.9888297977888982, "recarga_saldo": 0.0031078401473191874, "sem_correspondencia": 0.006566391109097322}, "confidence": 0.9851063970518646, "input_tokens": 296, "latency_ms": 75.14993199998798} +{"id": "g0105-internet_consumo-curto_neutro-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"suporte_configuracao": 0.003885857639451796, "atendimento_humano": 0.0007650744199263091, "internet_problema_conexao": 0.015476875758633702, "plano_nova_linha": 0.0011396847079370722, "seguranca_fraude": 0.0004741262789533393, "reclamacao_atendimento": 0.0006795934908627691, "internet_consumo": 0.9632658923110577, "recarga_saldo": 0.0005878907222627178, "internet_pacote_adicional": 0.0014076267910152014, "suporte_chip_esim": 0.00015781127911137043, "plano_consulta": 0.011212021017111128, "seguranca_perda_roubo": 0.00019522043132139366, "fidelidade_pontos": 0.00011380495357205932, "marketplace_pedido": 0.00023177826894826473, "conta_explicacao": 0.0001020797917636164, "sem_correspondencia": 0.00030466213807136064}, "confidence": 0.9608169517984618, "input_tokens": 650, "latency_ms": 175.82781900000555} +{"id": "g0105-internet_consumo-curto_neutro-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0015874289534202756, "internet_consumo": 0.9778561928437529, "internet_pacote_adicional": 0.003813133598562224, "internet_problema_conexao": 0.001872114333928001, "plano_consulta": 0.0009363518004548587, "suporte_configuracao": 0.00029968957276008053, "plano_nova_linha": 0.0001859698977038336, "sem_correspondencia": 0.01344911899941783}, "confidence": 0.9746927918214322, "input_tokens": 406, "latency_ms": 103.42826400000149} +{"id": "g0105-internet_consumo-curto_neutro-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.0012865231021521658, "atendimento_humano": 0.00026663492006060113, "troca_numero": 0.0017702131386872347, "internet_consumo": 0.9816648925448492, "recarga_saldo": 0.0005601644960888875, "beneficios_consulta": 5.555339205910407e-05, "plano_consulta": 0.006703901400205708, "parceiros_ofertas": 5.6943362867668686e-05, "internet_problema_conexao": 0.0016515660596755585, "seguranca_fraude": 0.0002901339021516166, "reclamacao_atendimento": 3.386221764645455e-05, "sem_correspondencia": 0.005659611463555876}, "confidence": 0.9799980645943809, "input_tokens": 507, "latency_ms": 122.47514699998874} +{"id": "g0105-internet_consumo-curto_neutro-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.004167682182055026, "plano_consulta": 0.005972098657509386, "portabilidade": 0.002152745767746985, "conta_contestacao": 0.0022503498494991702, "conta_vencimento": 0.0013679626769606175, "vas_consulta": 0.0005143821891432979, "marketplace_pedido": 0.0004688436782457981, "conta_segunda_via": 0.00018186386456369068, "roaming_pacote": 0.0009662407065713227, "negociacao_religacao": 0.0014960805360439994, "internet_pacote_adicional": 0.0015577129686770081, "recarga_saldo": 0.0019576519471528058, "troca_numero": 0.00183089774022695, "internet_consumo": 0.9691254096488665, "internet_problema_conexao": 0.0005004713320777664, "sem_correspondencia": 0.00548960625465964}, "confidence": 0.9670671036254579, "input_tokens": 605, "latency_ms": 161.44908399999736} +{"id": "g0105-internet_consumo-curto_neutro-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"conta_pagamento_confirmacao": 0.001488694134955097, "internet_pacote_adicional": 0.0011907565311675273, "plano_consulta": 0.003059098787865334, "internet_problema_conexao": 0.0009493298856950712, "recarga_saldo": 0.008667772759456413, "internet_consumo": 0.976511958028835, "roaming_cobranca": 0.0008143305962829856, "sem_correspondencia": 0.007318059275742488}, "confidence": 0.9731565234615259, "input_tokens": 406, "latency_ms": 104.01705800001082} +{"id": "g0105-internet_consumo-curto_neutro-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0011373669727875392, "recarga_saldo": 0.000381727402143239, "troca_numero": 0.0008353352164630494, "parceiros_ofertas": 0.00015588147418227268, "internet_consumo": 0.9931278441900465, "internet_problema_conexao": 0.00041695959893496955, "beneficios_consulta": 9.236482049927121e-05, "seguranca_fraude": 0.00012354911590439026, "conta_vencimento": 0.00027120411382987525, "conta_debito_automatico_digital": 4.407981593896544e-05, "internet_pacote_adicional": 0.0003663891025044438, "sem_correspondencia": 0.00304729817676552}, "confidence": 0.9925031027527779, "input_tokens": 503, "latency_ms": 122.32995799999458} +{"id": "g0106-internet_consumo-informal_abreviado-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"negociacao_religacao": 0.0013086392650353453, "recarga_saldo": 0.0003988978124926126, "plano_nova_linha": 0.0003462892540765525, "roaming_cobranca": 0.0012321468939300068, "conta_contestacao": 0.0006233872447054533, "troca_numero": 0.0008930470145641326, "internet_consumo": 0.9929077110294051, "marketplace_compra": 0.000324088911746686, "suporte_sem_sinal": 0.000525179036232843, "internet_pacote_adicional": 0.00016158266095521378, "internet_problema_conexao": 0.00017147417317294898, "suporte_configuracao": 0.0001667356952333028, "conta_explicacao": 0.0001529717173396822, "plano_consulta": 0.0002676125221773197, "conta_vencimento": 8.865794703851453e-05, "sem_correspondencia": 0.00043157882189421063}, "confidence": 0.992434891764699, "input_tokens": 604, "latency_ms": 163.51849099999072} +{"id": "g0106-internet_consumo-informal_abreviado-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.39367053769957466, "recarga_saldo": 0.005139337682633048, "internet_consumo": 0.5751997903286257, "sem_correspondencia": 0.025990334289166667}, "confidence": 0.4335997204381676, "input_tokens": 299, "latency_ms": 75.17524100001083} +{"id": "g0106-internet_consumo-informal_abreviado-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.0007053624275583546, "conta_vencimento": 0.00025282508884439455, "marketplace_pedido": 0.00022867848094717524, "negociacao_religacao": 0.00038619998010985243, "internet_problema_conexao": 0.0025104235495649247, "plano_consulta": 0.011408605924000696, "conta_debito_automatico_digital": 0.0002430606867632626, "recarga_saldo": 0.0005832252132548524, "internet_consumo": 0.9802216512968677, "parceiros_ofertas": 0.00015679653827507087, "internet_pacote_adicional": 9.810757319001546e-05, "sem_correspondencia": 0.003205063240623661}, "confidence": 0.9784236195965832, "input_tokens": 518, "latency_ms": 135.48588200001177} +{"id": "g0106-internet_consumo-informal_abreviado-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.0006600777451420985, "internet_problema_conexao": 0.0007145464557263171, "plano_consulta": 0.0022700401184949323, "internet_pacote_adicional": 0.0009199179179243271, "internet_consumo": 0.9929613456793428, "conta_vencimento": 0.0006111711490340563, "recarga_saldo": 9.420268392481442e-05, "sem_correspondencia": 0.0017686982504105933}, "confidence": 0.9919558236335345, "input_tokens": 404, "latency_ms": 104.13382300001217} +{"id": "g0106-internet_consumo-informal_abreviado-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"fidelidade_resgate": 0.004167482515093289, "bonus_nao_recebido": 0.0004242464656724609, "internet_pacote_adicional": 0.008383990066560197, "suporte_sem_sinal": 0.0003912410170572421, "plano_nova_linha": 0.0004563082716228093, "internet_problema_conexao": 0.0002742690785576235, "fidelidade_pontos": 0.0003599791379604568, "roaming_pacote": 0.00015261734025256047, "recarga_saldo": 0.001184052284028535, "plano_consulta": 0.6919561129731528, "internet_consumo": 0.09073277070834261, "sem_correspondencia": 0.20151693014169936}, "confidence": 0.6639521232434394, "input_tokens": 531, "latency_ms": 142.68015700000092} +{"id": "g0106-internet_consumo-informal_abreviado-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"atendimento_humano": 0.0006752045751909115, "plano_nova_linha": 0.00012802009885237776, "conta_contestacao": 0.00017679312801842725, "internet_problema_conexao": 0.0002932696167158395, "internet_pacote_adicional": 0.0004341218583794806, "plano_consulta": 0.0007943299544157757, "recarga_saldo": 0.00035878966422235554, "suporte_chip_esim": 0.00030352985296005564, "internet_consumo": 0.9959796153757671, "seguranca_perda_roubo": 0.0001629552232362724, "conta_pagamento_confirmacao": 9.408495525291213e-05, "conta_segunda_via": 0.00012281329162140957, "fidelidade_pontos": 4.8214098426290274e-05, "plano_troca": 0.00010680557596730063, "recarga_nao_creditada": 1.9811837345806666e-05, "sem_correspondencia": 0.0003016408936277005}, "confidence": 0.9957115897341517, "input_tokens": 638, "latency_ms": 171.05918000001452} +{"id": "g0106-internet_consumo-informal_abreviado-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0022670806407447245, "recarga_saldo": 0.0006622253479146097, "internet_consumo": 0.988549461324595, "sem_correspondencia": 0.008521232686745657}, "confidence": 0.9847326150994599, "input_tokens": 308, "latency_ms": 91.35887299999013} +{"id": "g0106-internet_consumo-informal_abreviado-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.0018438967486903567, "negociacao_religacao": 0.00027781284240464826, "parceiros_ofertas": 0.00035472367267898916, "seguranca_fraude": 0.00018698489877979477, "suporte_chip_esim": 0.0003625491754793731, "plano_consulta": 0.0686203195241928, "internet_problema_conexao": 0.00040491827345884513, "internet_consumo": 0.8062467999172352, "plano_nova_linha": 0.0008922762783606438, "recarga_saldo": 0.10884089746162659, "negociacao_divida": 0.00028933347225465434, "sem_correspondencia": 0.011679487734837853}, "confidence": 0.7886328726369842, "input_tokens": 523, "latency_ms": 140.72418900002504} +{"id": "g0106-internet_consumo-informal_abreviado-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.008767936118420281, "internet_consumo": 0.7489354618737133, "plano_consulta": 0.041726172379011064, "sem_correspondencia": 0.20057042962885527}, "confidence": 0.6652472824982844, "input_tokens": 298, "latency_ms": 75.27600500000631} +{"id": "g0106-internet_consumo-informal_abreviado-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"seguranca_fraude": 0.0018223624139503548, "internet_pacote_adicional": 0.0002234062778696959, "beneficios_consulta": 0.0005157095162580898, "recarga_saldo": 0.0009837688633912004, "internet_consumo": 0.6334965654543723, "roaming_cobranca": 0.0013584596598645881, "vas_cancelamento": 0.00021373353066822507, "internet_problema_conexao": 0.3583277897271949, "plano_nova_linha": 0.0009173670162206908, "suporte_configuracao": 0.00010300133581245431, "plano_consulta": 0.0013758537174716672, "seguranca_perda_roubo": 6.439981510914217e-05, "conta_vencimento": 4.1302444640324185e-05, "vas_consulta": 3.336159723606423e-05, "recarga_nao_creditada": 4.026441687531771e-05, "sem_correspondencia": 0.0004826542130650822}, "confidence": 0.6090630031513303, "input_tokens": 627, "latency_ms": 169.32756799999993} +{"id": "g0106-internet_consumo-informal_abreviado-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.002725339048285923, "recarga_saldo": 0.000860750818226079, "internet_consumo": 0.9906162374197324, "sem_correspondencia": 0.0057976727137556035}, "confidence": 0.9874883165596432, "input_tokens": 305, "latency_ms": 75.20667900001854} +{"id": "g0106-internet_consumo-informal_abreviado-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9878059384587312, "plano_consulta": 0.004469418585565053, "recarga_saldo": 0.0025066336749308637, "sem_correspondencia": 0.005218009280772893}, "confidence": 0.9837412512783086, "input_tokens": 296, "latency_ms": 75.12004100001946} +{"id": "g0108-internet_consumo-regionalismo-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9891169537534346, "plano_consulta": 0.0038480728590163955, "recarga_saldo": 0.0027679766841714566, "sem_correspondencia": 0.00426699670337748}, "confidence": 0.9854892716712461, "input_tokens": 300, "latency_ms": 76.07919699998433} +{"id": "g0108-internet_consumo-regionalismo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.010448090301416807, "plano_consulta": 0.019139047294759768, "marketplace_pedido": 0.0026801969202052264, "seguranca_fraude": 0.001195061611435381, "suporte_sem_sinal": 0.005924252523827553, "reclamacao_atendimento": 0.002593281682576466, "internet_pacote_adicional": 0.0013298174671959278, "suporte_configuracao": 0.0005304662247246539, "atendimento_humano": 0.012390682343968612, "conta_segunda_via": 0.0014277802196376276, "portabilidade": 0.000683442025811814, "conta_explicacao": 0.025868731193948582, "internet_problema_conexao": 0.31041090490792045, "suporte_chip_esim": 0.005747282892246286, "fidelidade_resgate": 0.0013308070411613933, "sem_correspondencia": 0.5983001553491635}, "confidence": 0.5715201657057744, "input_tokens": 661, "latency_ms": 178.47315299999877} +{"id": "g0108-internet_consumo-regionalismo-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_cobranca": 0.0004172785320156494, "cadastro_atualizacao": 0.0002364166682194483, "marketplace_compra": 0.00026491757201502875, "internet_consumo": 0.9967959335520735, "suporte_chip_esim": 0.00033013982287671665, "parceiros_ofertas": 5.3801409012064e-05, "beneficios_consulta": 5.183335593790872e-05, "plano_consulta": 0.0009934414145592427, "plano_nova_linha": 8.70625402215652e-05, "troca_numero": 2.268365375761189e-05, "internet_problema_conexao": 0.000503119945827921, "internet_pacote_adicional": 7.451855093619167e-05, "recarga_saldo": 7.509756396264412e-05, "conta_segunda_via": 3.2306453299648535e-05, "seguranca_fraude": 2.2008743216911798e-05, "sem_correspondencia": 3.9440222067811285e-05}, "confidence": 0.996582329122212, "input_tokens": 639, "latency_ms": 174.61381800001163} +{"id": "g0108-internet_consumo-regionalismo-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_segunda_via": 0.0021955485498162224, "internet_pacote_adicional": 0.0008844934824814464, "internet_problema_conexao": 0.0031857362841495786, "negociacao_religacao": 0.000632915531642304, "recarga_saldo": 0.9741773701067327, "marketplace_pedido": 0.0002200849137833482, "vas_cancelamento": 0.00010664872011562044, "plano_consulta": 0.0009179992029673175, "troca_numero": 0.0004439837846891301, "vas_contratacao": 4.490817403265685e-05, "roaming_pacote": 0.0003460177052847643, "sem_correspondencia": 0.01684429354430509}, "confidence": 0.9718298582982535, "input_tokens": 515, "latency_ms": 133.19082000001004} +{"id": "g0108-internet_consumo-regionalismo-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_pacote": 0.0022714578680301774, "internet_pacote_adicional": 0.002104425606335649, "internet_problema_conexao": 0.03860049737085325, "plano_consulta": 0.0007811842314361963, "recarga_saldo": 0.00023191870028479276, "fidelidade_resgate": 0.001655547808590232, "internet_consumo": 0.9496428809588424, "sem_correspondencia": 0.0047120874556273035}, "confidence": 0.9424490068101055, "input_tokens": 402, "latency_ms": 104.01007199999412} +{"id": "g0108-internet_consumo-regionalismo-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.6403806999607308, "internet_pacote_adicional": 0.004654429437612662, "suporte_chip_esim": 0.0019081675513182043, "fidelidade_resgate": 0.0014900936119295212, "recarga_saldo": 0.030642970342484414, "conta_debito_automatico_digital": 0.000854626119470675, "suporte_sem_sinal": 0.00020650221739608975, "seguranca_fraude": 0.00010358994985400242, "plano_consulta": 0.2571453981041245, "suporte_configuracao": 0.00020689370263500163, "internet_problema_conexao": 0.007528521241209333, "sem_correspondencia": 0.05487810776123503}, "confidence": 0.607688036320797, "input_tokens": 547, "latency_ms": 144.95149699999388} +{"id": "g0108-internet_consumo-regionalismo-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9852954682878857, "recarga_saldo": 0.005120868209959209, "plano_consulta": 0.0029008483994531426, "sem_correspondencia": 0.006682815102701952}, "confidence": 0.980393957717181, "input_tokens": 307, "latency_ms": 77.07848499998704} +{"id": "g0108-internet_consumo-regionalismo-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0012344152962600874, "roaming_duvida": 0.0004732604337464341, "internet_pacote_adicional": 0.0003809720214315417, "seguranca_perda_roubo": 0.0003792761809811517, "recarga_saldo": 0.0004814904326457531, "internet_problema_conexao": 0.002054172006164834, "internet_consumo": 0.9904643627151962, "sem_correspondencia": 0.004532050913573898}, "confidence": 0.9891021288173674, "input_tokens": 410, "latency_ms": 103.51020100000596} +{"id": "g0108-internet_consumo-regionalismo-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"marketplace_compra": 0.001386251421074148, "internet_pacote_adicional": 0.0008982112436609485, "internet_problema_conexao": 0.0004026277021550046, "recarga_saldo": 0.00027876388911446767, "reclamacao_atendimento": 0.0003440548234819154, "plano_consulta": 0.043365322744768245, "vas_contratacao": 0.00011721716499761824, "fidelidade_pontos": 0.00010817764364083126, "roaming_pacote": 0.0005373196739804144, "vas_consulta": 0.00018937088243483664, "roaming_duvida": 0.0007946285861138814, "cancelamento_linha": 0.009263095945410593, "internet_consumo": 0.9386530623000957, "conta_explicacao": 0.0015096300634406424, "suporte_chip_esim": 0.00018107882323477653, "sem_correspondencia": 0.001971187092395914}, "confidence": 0.9345632664534355, "input_tokens": 644, "latency_ms": 175.04975099998887} +{"id": "g0108-internet_consumo-regionalismo-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.0005269531161465852, "internet_problema_conexao": 0.0002809478574084314, "troca_numero": 0.00050070282297052, "conta_contestacao": 0.0002944718249571785, "bonus_nao_recebido": 0.0005234550276169204, "internet_consumo": 0.9946039346213659, "suporte_configuracao": 0.0001987724673686639, "conta_debito_automatico_digital": 0.00021230631668994892, "conta_vencimento": 0.00019781237610353794, "recarga_saldo": 6.909570060607126e-05, "portabilidade": 6.637078598392422e-05, "recarga_realizar": 5.705505282399407e-05, "plano_consulta": 0.0004589259584665312, "internet_pacote_adicional": 2.17698536916825e-05, "cadastro_atualizacao": 4.3786029156350996e-05, "sem_correspondencia": 0.001943640188643801}, "confidence": 0.9942441969294572, "input_tokens": 620, "latency_ms": 165.12394000000086} +{"id": "g0108-internet_consumo-regionalismo-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 55, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.003093894433507981, "internet_pacote_adicional": 0.000346151776730116, "recarga_saldo": 0.6216923691749472, "internet_consumo": 0.0020680551284605127, "atendimento_humano": 0.0006519453135265307, "internet_problema_conexao": 0.3540370027042379, "plano_consulta": 0.001031486485812563, "sem_correspondencia": 0.017079094982777293}, "confidence": 0.5676484219142255, "input_tokens": 398, "latency_ms": 103.19860300000983} +{"id": "g0108-internet_consumo-regionalismo-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0007405084869339527, "internet_pacote_adicional": 0.0002587147615535481, "parceiros_ofertas": 0.0003846950140287378, "cancelamento_linha": 0.0004528153083056111, "plano_consulta": 0.0035022822364828986, "internet_problema_conexao": 0.003643028718162584, "cadastro_atualizacao": 0.00029215161394986587, "fidelidade_resgate": 0.00021940614386441428, "internet_consumo": 0.9817376781566955, "portabilidade": 0.0003380080356087327, "negociacao_divida": 0.00020782824227605625, "sem_correspondencia": 0.008222883282138067}, "confidence": 0.9800774670800315, "input_tokens": 510, "latency_ms": 122.60425599998825} +{"id": "g0114-internet_problema_conexao-erros_digitacao-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_consulta": 0.0014611704206228028, "bonus_nao_recebido": 0.0002761669460648776, "internet_problema_conexao": 0.9918482963813169, "internet_pacote_adicional": 0.0015319938536915549, "vas_consulta": 0.0011040548254928279, "roaming_duvida": 0.00024032616892293932, "conta_vencimento": 0.0002616646790805272, "vas_cancelamento": 5.2173967815351843e-05, "internet_consumo": 0.001358350637085727, "suporte_configuracao": 0.0003261249480993607, "conta_segunda_via": 0.0004077110162609578, "suporte_sem_sinal": 0.0003268192540065635, "beneficios_consulta": 5.091240793303515e-05, "fidelidade_pontos": 8.847119401315866e-05, "cancelamento_linha": 4.256484009159397e-05, "sem_correspondencia": 0.0006231984595019347}, "confidence": 0.9913048494734045, "input_tokens": 645, "latency_ms": 174.65495499999406} +{"id": "g0114-internet_problema_conexao-erros_digitacao-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0036603489580982304, "suporte_sem_sinal": 0.004496547615066465, "internet_problema_conexao": 0.9736757113807298, "sem_correspondencia": 0.018167392046105492}, "confidence": 0.9649009485076396, "input_tokens": 315, "latency_ms": 77.68634799998608} +{"id": "g0114-internet_problema_conexao-erros_digitacao-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.001255268075426166, "fidelidade_resgate": 0.00024290300523923636, "seguranca_fraude": 0.0003680943454736028, "internet_pacote_adicional": 0.0007153471789552892, "conta_vencimento": 0.0012417753857665937, "parceiros_ofertas": 0.0002716905207962994, "conta_debito_automatico_digital": 0.00034383374494828653, "marketplace_pedido": 9.096787374328946e-05, "internet_consumo": 0.003106151744984888, "roaming_pacote": 0.00021627039901248168, "suporte_configuracao": 0.0008387601496480308, "marketplace_compra": 0.0002236329969185552, "suporte_sem_sinal": 0.026540126295758637, "internet_problema_conexao": 0.9501162106567808, "recarga_nao_creditada": 0.00025044250605920244, "sem_correspondencia": 0.014178525120488637}, "confidence": 0.9467906247005664, "input_tokens": 642, "latency_ms": 179.51706099998432} +{"id": "g0114-internet_problema_conexao-erros_digitacao-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.0007910363112543833, "negociacao_religacao": 0.00015562025987678394, "plano_nova_linha": 0.00017198803520765285, "internet_pacote_adicional": 0.00020069773855309868, "roaming_pacote": 0.00041631766141445714, "seguranca_fraude": 0.0005414262346350515, "suporte_configuracao": 0.00014515394385424107, "marketplace_pedido": 0.00012273087593434493, "internet_problema_conexao": 0.9951631244977152, "suporte_chip_esim": 0.00014279128710194505, "suporte_sem_sinal": 0.0002887127329384647, "sem_correspondencia": 0.0018604004215143671}, "confidence": 0.9947234085429618, "input_tokens": 534, "latency_ms": 143.72544000002563} +{"id": "g0114-internet_problema_conexao-erros_digitacao-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.0010018018479728999, "roaming_duvida": 0.00031191870995503655, "seguranca_perda_roubo": 0.00018728915167388904, "suporte_configuracao": 0.0007941655497916497, "conta_contestacao": 0.0009412116542839423, "plano_troca": 0.001611189532541102, "internet_pacote_adicional": 0.0007715844697240147, "suporte_sem_sinal": 0.0008579143541692836, "internet_problema_conexao": 0.9906745241983032, "conta_segunda_via": 0.0001767272082374113, "fidelidade_pontos": 0.0001986550254935673, "recarga_realizar": 0.0003120886109309416, "internet_consumo": 0.0008949699957216192, "bonus_nao_recebido": 0.0003060884653115634, "vas_consulta": 5.877391383573969e-05, "sem_correspondencia": 0.0009010973120544754}, "confidence": 0.9900528258115228, "input_tokens": 655, "latency_ms": 177.03122599999688} +{"id": "g0114-internet_problema_conexao-erros_digitacao-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.002004449004707823, "atendimento_humano": 0.00027848730352924883, "suporte_configuracao": 0.004827721631653918, "internet_pacote_adicional": 0.00030896723386872414, "suporte_sem_sinal": 0.004239725420033217, "beneficios_consulta": 0.00026763274725426944, "desconto_retencao": 0.00042294616373749844, "suporte_chip_esim": 0.00017462376909373745, "internet_consumo": 0.001985228936529434, "roaming_pacote": 0.0006595909938301812, "internet_problema_conexao": 0.9663701382557893, "sem_correspondencia": 0.01846048853997267}, "confidence": 0.9633128780972247, "input_tokens": 523, "latency_ms": 141.36107499999184} +{"id": "g0114-internet_problema_conexao-erros_digitacao-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.0010750250345694808, "seguranca_perda_roubo": 0.00021131999625764126, "reclamacao_atendimento": 0.00025575232797848133, "fidelidade_resgate": 0.00040638786389140413, "vas_cancelamento": 0.00032328520339860474, "beneficios_consulta": 0.00019062625664656714, "suporte_sem_sinal": 0.0005180558198206812, "roaming_pacote": 0.0002511847885091812, "cancelamento_linha": 0.000992578174844264, "internet_consumo": 0.00030677023320738823, "fidelidade_pontos": 0.0007111732108680847, "internet_pacote_adicional": 0.0009909371882253755, "suporte_configuracao": 0.0003396090339247443, "cadastro_atualizacao": 0.0020799151661811577, "internet_problema_conexao": 0.9830689341677972, "sem_correspondencia": 0.008278445533879844}, "confidence": 0.9819401964456502, "input_tokens": 649, "latency_ms": 176.3170739999964} +{"id": "g0114-internet_problema_conexao-erros_digitacao-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0007637669384333779, "vas_contratacao": 0.0007682743214460536, "internet_consumo": 0.0008692605557742331, "suporte_sem_sinal": 0.002436369847348424, "internet_problema_conexao": 0.9870422462253681, "atendimento_humano": 0.0010173851846714027, "internet_pacote_adicional": 0.00015535715865986192, "sem_correspondencia": 0.006947339768298486}, "confidence": 0.9851911385432778, "input_tokens": 414, "latency_ms": 104.6220829999811} +{"id": "g0114-internet_problema_conexao-erros_digitacao-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9859579417646189, "fidelidade_pontos": 0.0009004186917876486, "bonus_nao_recebido": 0.0003346196672455268, "vas_cancelamento": 0.000503105079747133, "internet_consumo": 0.0023070752489921524, "plano_consulta": 0.0003347581932022944, "negociacao_divida": 0.00030726229042887934, "roaming_pacote": 0.00011389204601172705, "conta_explicacao": 0.00018054613776122706, "conta_debito_automatico_digital": 4.167688665936589e-05, "suporte_sem_sinal": 0.008159487464083624, "suporte_configuracao": 0.00014198608967845344, "vas_contratacao": 3.900839812994392e-05, "internet_pacote_adicional": 9.52307251144453e-05, "roaming_cobranca": 7.473968295120339e-05, "sem_correspondencia": 0.0005082516335872764}, "confidence": 0.9850218045489273, "input_tokens": 654, "latency_ms": 176.6998549999812} +{"id": "g0114-internet_problema_conexao-erros_digitacao-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0009308435080829398, "desconto_retencao": 0.0003950915558246631, "internet_consumo": 0.0006577124010773637, "reclamacao_atendimento": 0.0004017445192044801, "internet_pacote_adicional": 0.0004630142863300582, "vas_consulta": 0.0005160209096348146, "negociacao_religacao": 0.000366403888678391, "internet_problema_conexao": 0.9943691432797471, "parceiros_ofertas": 0.000525222118764179, "conta_vencimento": 0.00013514514020871016, "conta_contestacao": 0.00036717764363163757, "fidelidade_pontos": 0.0002643067662628191, "roaming_pacote": 4.8233460810483105e-05, "roaming_cobranca": 4.5049431744687434e-05, "suporte_configuracao": 7.853966025365947e-05, "sem_correspondencia": 0.00043635142974400386}, "confidence": 0.9939937528317305, "input_tokens": 625, "latency_ms": 169.75009600000135} +{"id": "g0114-internet_problema_conexao-erros_digitacao-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9770460284044409, "suporte_configuracao": 0.002459408370372789, "conta_contestacao": 0.0007929124778494232, "internet_pacote_adicional": 0.002500932162731681, "plano_consulta": 0.0006356764861820602, "conta_pagamento_confirmacao": 0.00036470007117071833, "internet_consumo": 0.001001683100254825, "suporte_sem_sinal": 0.01314888834128348, "seguranca_perda_roubo": 0.00012667031992762728, "conta_debito_automatico_digital": 6.51483513815217e-05, "vas_consulta": 0.00015425254621771376, "sem_correspondencia": 0.0017036993681872434}, "confidence": 0.9749593037139355, "input_tokens": 538, "latency_ms": 143.5731599999599} +{"id": "g0114-internet_problema_conexao-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0025270345653464845, "suporte_configuracao": 0.0015444167598328699, "reclamacao_atendimento": 0.002259752678138101, "atendimento_humano": 0.008112030721584054, "conta_segunda_via": 0.0020889083621383007, "suporte_sem_sinal": 0.08498867099191085, "internet_pacote_adicional": 0.02852301527814005, "bonus_nao_recebido": 0.0009615734146586676, "recarga_realizar": 0.007917838331754697, "cancelamento_linha": 0.0028388636056251794, "roaming_cobranca": 0.0006034909554447219, "internet_consumo": 0.5776390275348233, "roaming_pacote": 0.002559359618084795, "plano_nova_linha": 0.001552614343749907, "conta_contestacao": 0.0004627836170936709, "sem_correspondencia": 0.27542061922167443}, "confidence": 0.5494816293704782, "input_tokens": 638, "latency_ms": 170.00592200002984} +{"id": "g0115-internet_problema_conexao-regionalismo-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.0010447088422482307, "internet_pacote_adicional": 0.0002561183794690629, "troca_numero": 0.00028262500143659964, "fidelidade_pontos": 0.00019832861781924653, "suporte_sem_sinal": 0.0017257476162579745, "internet_problema_conexao": 0.9943184910569334, "plano_nova_linha": 0.0003162066828001551, "suporte_configuracao": 0.00020181931411102465, "conta_debito_automatico_digital": 0.00028907186738322916, "recarga_nao_creditada": 2.663127129826152e-05, "internet_consumo": 0.0003415024029996963, "sem_correspondencia": 0.0009987489472430763}, "confidence": 0.9938019902439271, "input_tokens": 548, "latency_ms": 144.66728099995407} +{"id": "g0115-internet_problema_conexao-regionalismo-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0015895312419866789, "troca_numero": 0.00040862969279203287, "beneficios_consulta": 0.00024774883771443824, "plano_nova_linha": 0.0005769745581822233, "internet_consumo": 0.0014392396164985242, "recarga_nao_creditada": 0.004482835424094338, "suporte_configuracao": 0.0003671487343654739, "internet_pacote_adicional": 0.00046160648720025983, "internet_problema_conexao": 0.9816003853695987, "vas_contratacao": 0.00016950277805110933, "negociacao_religacao": 0.00021225809015724823, "sem_correspondencia": 0.008444139169359047}, "confidence": 0.979927693130471, "input_tokens": 531, "latency_ms": 142.54237000000103} +{"id": "g0115-internet_problema_conexao-regionalismo-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 113, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.006801101170309639, "suporte_sem_sinal": 0.08409824485946395, "internet_problema_conexao": 0.878985796656713, "sem_correspondencia": 0.030114857313513443}, "confidence": 0.8386477288756172, "input_tokens": 335, "latency_ms": 78.131610000014} +{"id": "g0115-internet_problema_conexao-regionalismo-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9766981888694894, "fidelidade_pontos": 0.0009731028042635392, "suporte_configuracao": 0.0007370683218517151, "portabilidade": 0.0004240052952429241, "recarga_nao_creditada": 0.0020287462030353504, "conta_explicacao": 0.00038578370917825963, "plano_troca": 0.0009194429948323448, "marketplace_compra": 7.323901413702965e-05, "conta_debito_automatico_digital": 0.0004214340959153953, "vas_consulta": 8.395372975924158e-05, "internet_pacote_adicional": 0.0014297759055700218, "fidelidade_resgate": 0.00014112182044474737, "parceiros_ofertas": 5.4534059830351526e-05, "internet_consumo": 0.010612544113185563, "suporte_sem_sinal": 0.004155523777351919, "sem_correspondencia": 0.0008615352859118735}, "confidence": 0.9751447347941223, "input_tokens": 659, "latency_ms": 179.87893100001884} +{"id": "g0115-internet_problema_conexao-regionalismo-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.01953591475460387, "roaming_pacote": 0.0007457540096830659, "conta_explicacao": 0.0006366474445517681, "internet_problema_conexao": 0.9759675403536591, "suporte_configuracao": 0.0003209343552158128, "internet_pacote_adicional": 0.00015227271551585187, "portabilidade": 7.526882845545254e-05, "cancelamento_linha": 5.801178843553589e-05, "recarga_realizar": 8.498336006644253e-05, "fidelidade_pontos": 2.2352742806814812e-05, "internet_consumo": 0.0002591293744311686, "sem_correspondencia": 0.00214119027257519}, "confidence": 0.9737827712949009, "input_tokens": 536, "latency_ms": 143.49843399998008} +{"id": "g0115-internet_problema_conexao-regionalismo-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9761472231283216, "suporte_sem_sinal": 0.011783819093584773, "suporte_configuracao": 0.0022654413531027115, "sem_correspondencia": 0.009803516424990954}, "confidence": 0.9681962975044288, "input_tokens": 339, "latency_ms": 82.54896699997971} +{"id": "g0115-internet_problema_conexao-regionalismo-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.001520753255164144, "recarga_nao_creditada": 0.0003774918354499415, "conta_vencimento": 0.00035747878482602724, "suporte_sem_sinal": 0.0013668661162655215, "negociacao_religacao": 0.0002905176265888317, "internet_pacote_adicional": 0.00014839844185844336, "marketplace_compra": 0.00017200932470377446, "plano_troca": 0.0001701060677600637, "internet_consumo": 0.0017556315503418434, "fidelidade_pontos": 9.524229840821424e-05, "suporte_configuracao": 0.0009454064731089832, "bonus_nao_recebido": 0.00028865183177535786, "vas_contratacao": 7.651371974523058e-05, "reclamacao_atendimento": 0.007654634881237089, "internet_problema_conexao": 0.9730613274043716, "sem_correspondencia": 0.011718970388394976}, "confidence": 0.9712654158979963, "input_tokens": 670, "latency_ms": 184.53718900002514} +{"id": "g0115-internet_problema_conexao-regionalismo-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 139, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.001976370625299614, "internet_consumo": 0.00044961205861623936, "suporte_configuracao": 0.00045495532914008693, "internet_pacote_adicional": 0.0004244052497659884, "suporte_sem_sinal": 0.012937712042365265, "seguranca_fraude": 0.0005366525327572665, "internet_problema_conexao": 0.9731792366573861, "sem_correspondencia": 0.010041055504669426}, "confidence": 0.9693476990370126, "input_tokens": 446, "latency_ms": 106.28416399998741} +{"id": "g0115-internet_problema_conexao-regionalismo-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.0008507943870917144, "parceiros_ofertas": 0.0004238985814044477, "plano_consulta": 0.0010231804878666378, "conta_debito_automatico_digital": 0.0006847969136695384, "internet_pacote_adicional": 0.0003357249592971831, "fidelidade_resgate": 0.0005265410276462989, "internet_consumo": 0.0009330657495719626, "internet_problema_conexao": 0.9907559107852282, "atendimento_humano": 0.0018037754819411288, "cadastro_atualizacao": 0.00016142307060386114, "suporte_sem_sinal": 0.0016931834169173876, "portabilidade": 0.00027387435237399594, "suporte_configuracao": 5.906285874971951e-05, "negociacao_religacao": 4.673339577991997e-05, "conta_vencimento": 7.737891418756052e-05, "sem_correspondencia": 0.000350655617670528}, "confidence": 0.9901396381709099, "input_tokens": 650, "latency_ms": 177.77651599999444} +{"id": "g0115-internet_problema_conexao-regionalismo-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.004205334820770865, "internet_problema_conexao": 0.98657224599213, "internet_pacote_adicional": 0.0026462633204723655, "suporte_sem_sinal": 0.0024379810447121364, "suporte_configuracao": 0.0007368246157971681, "suporte_chip_esim": 0.00024703633916937885, "internet_consumo": 0.0005946258807071152, "sem_correspondencia": 0.002559687986241049}, "confidence": 0.9846539954195771, "input_tokens": 446, "latency_ms": 106.10214299998688} +{"id": "g0115-internet_problema_conexao-regionalismo-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 129, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0019127085869546276, "internet_pacote_adicional": 0.0007295288396176805, "suporte_sem_sinal": 0.0017821375266432148, "roaming_cobranca": 0.0012911294254587086, "conta_contestacao": 0.00036723354579860034, "seguranca_perda_roubo": 0.0004183819842680435, "internet_problema_conexao": 0.9881137711370002, "internet_consumo": 0.0005133466347937873, "marketplace_pedido": 0.0005881412913051722, "recarga_saldo": 0.0001080154852374511, "negociacao_religacao": 0.00013152449213116576, "sem_correspondencia": 0.0040440810507914446}, "confidence": 0.9870332048767274, "input_tokens": 553, "latency_ms": 145.80828900000142} +{"id": "g0115-internet_problema_conexao-regionalismo-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0015178829412353899, "reclamacao_atendimento": 0.0002913996000610931, "internet_consumo": 0.0003136719795427706, "troca_numero": 0.0003208405106161371, "plano_nova_linha": 0.0005210219495164948, "fidelidade_pontos": 0.00045940095688475025, "portabilidade": 0.0016556606394782887, "internet_pacote_adicional": 0.0004691745058824679, "seguranca_fraude": 0.0019684880671733992, "recarga_realizar": 0.0014377421781526206, "internet_problema_conexao": 0.9878892362489573, "suporte_configuracao": 0.0006198102285048609, "marketplace_compra": 0.00011199731462612145, "fidelidade_resgate": 0.00030913896600648003, "recarga_nao_creditada": 0.00011717835512637776, "sem_correspondencia": 0.001997355558235454}, "confidence": 0.9870818519988878, "input_tokens": 660, "latency_ms": 180.76897899999267} +{"id": "g0117-internet_problema_conexao-longo_contexto-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 114, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 280, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9885721091202712, "vas_consulta": 0.001158536493443626, "conta_segunda_via": 0.0005730390450176775, "internet_consumo": 0.0008506830945628782, "recarga_nao_creditada": 0.001308844789160136, "vas_contratacao": 0.000488964605806035, "internet_pacote_adicional": 0.0004428398148912404, "plano_consulta": 0.000363970416889515, "suporte_configuracao": 0.0011075267269216621, "suporte_sem_sinal": 0.0038583850285960324, "negociacao_divida": 0.00027477046579408844, "sem_correspondencia": 0.0010003303986457531}, "confidence": 0.9875332099493868, "input_tokens": 604, "latency_ms": 155.3827959999694} +{"id": "g0117-internet_problema_conexao-longo_contexto-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 101, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 267, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.001793211056718605, "conta_debito_automatico_digital": 0.00023487267670361273, "internet_pacote_adicional": 0.00026191197816194693, "fidelidade_pontos": 0.00015624511077483346, "suporte_sem_sinal": 0.005570905396326071, "internet_problema_conexao": 0.9882117054707124, "conta_pagamento_confirmacao": 0.0006373395974889565, "internet_consumo": 0.00034291954846739386, "recarga_saldo": 0.00023909616420119006, "recarga_realizar": 2.725733639400643e-05, "parceiros_ofertas": 7.397888134906926e-05, "sem_correspondencia": 0.002450556782702052}, "confidence": 0.9871400423316861, "input_tokens": 587, "latency_ms": 151.9568680000134} +{"id": "g0117-internet_problema_conexao-longo_contexto-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9734969432907783, "vas_consulta": 0.0019452182542432175, "desconto_retencao": 0.0003543073228010027, "internet_consumo": 0.0009181298842536475, "suporte_configuracao": 0.0031259194092408604, "vas_cancelamento": 0.0003927888273294138, "parceiros_ofertas": 0.0001962127263162187, "internet_pacote_adicional": 0.0010290925230011772, "roaming_cobranca": 0.009995108214692768, "suporte_sem_sinal": 0.006376014774980469, "conta_explicacao": 0.00041205745584477286, "sem_correspondencia": 0.0017582073165180953}, "confidence": 0.9710875744990314, "input_tokens": 586, "latency_ms": 152.40164900001218} +{"id": "g0117-internet_problema_conexao-longo_contexto-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 234, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.002128686782708597, "suporte_configuracao": 0.0009678188171787144, "internet_problema_conexao": 0.988900108636426, "sem_correspondencia": 0.00800338576368686}, "confidence": 0.985200144848568, "input_tokens": 367, "latency_ms": 84.25747200004707} +{"id": "g0117-internet_problema_conexao-longo_contexto-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 99, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.002234375247167014, "troca_numero": 0.00023915094816665574, "conta_vencimento": 0.00025318896396084095, "recarga_saldo": 0.00025340226277121365, "internet_pacote_adicional": 0.00017676972333439798, "beneficios_consulta": 0.0004007152724934128, "negociacao_divida": 0.000667027494892766, "recarga_nao_creditada": 0.00011755272962739737, "plano_troca": 0.003472036618323171, "seguranca_perda_roubo": 9.602209689024913e-05, "suporte_configuracao": 0.006030846012276923, "internet_problema_conexao": 0.9837403640026846, "roaming_pacote": 0.00016590909028906586, "internet_consumo": 0.0008868379878762041, "seguranca_fraude": 0.00014276542604297395, "sem_correspondencia": 0.001123036123203187}, "confidence": 0.9826563882695303, "input_tokens": 675, "latency_ms": 182.30213999999023} +{"id": "g0117-internet_problema_conexao-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 97, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 249, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"vas_cancelamento": 0.00166789982715723, "internet_pacote_adicional": 0.00020733320042365253, "suporte_sem_sinal": 0.000621631058328983, "roaming_duvida": 0.0006409311484026212, "conta_explicacao": 0.0005638478524030799, "fidelidade_pontos": 0.0004767440346381073, "internet_consumo": 0.014382207051935247, "marketplace_pedido": 0.0005127842705952789, "cadastro_atualizacao": 0.0015154196047483404, "recarga_saldo": 0.0008508722634707419, "suporte_configuracao": 0.9383764835793357, "seguranca_fraude": 0.0003764752677925028, "desconto_retencao": 5.0644511101641354e-05, "plano_consulta": 0.001135386036489257, "conta_vencimento": 0.0001365774041083381, "sem_correspondencia": 0.038484762889069435}, "confidence": 0.9342682491512911, "input_tokens": 705, "latency_ms": 188.9344109999911} +{"id": "g0117-internet_problema_conexao-longo_contexto-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"conta_pagamento_confirmacao": 0.0018298463604080255, "suporte_sem_sinal": 0.01572320452470472, "internet_problema_conexao": 0.9732690189084082, "internet_consumo": 0.002573151660785079, "conta_vencimento": 0.0011747722915447483, "marketplace_compra": 0.00025302754697655375, "atendimento_humano": 0.002793268221420894, "vas_cancelamento": 9.3349616117359e-05, "negociacao_religacao": 0.00023004982551755462, "reclamacao_atendimento": 7.270671700054808e-05, "recarga_nao_creditada": 0.0002484323688917637, "internet_pacote_adicional": 5.813592452350446e-05, "conta_contestacao": 5.384863443237295e-05, "suporte_configuracao": 0.0011220279861845306, "marketplace_pedido": 5.763258921115787e-05, "sem_correspondencia": 0.0004475268238729217}, "confidence": 0.9714869535023023, "input_tokens": 688, "latency_ms": 184.4037559999947} +{"id": "g0117-internet_problema_conexao-longo_contexto-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0017891307738956005, "suporte_configuracao": 0.001463275932929754, "internet_problema_conexao": 0.9872566311093813, "sem_correspondencia": 0.009490962183793406}, "confidence": 0.9830088414791751, "input_tokens": 378, "latency_ms": 85.07002100003547} +{"id": "g0117-internet_problema_conexao-longo_contexto-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0016669827545231144, "suporte_configuracao": 0.0009692215285138668, "internet_problema_conexao": 0.9897432654033947, "sem_correspondencia": 0.007620530313568304}, "confidence": 0.986324353871193, "input_tokens": 361, "latency_ms": 84.87963700002865} +{"id": "g0117-internet_problema_conexao-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 105, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 248, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"internet_pacote_adicional": 0.004503656516537663, "conta_debito_automatico_digital": 0.0006506855061361757, "suporte_configuracao": 0.008199910613176613, "conta_pagamento_confirmacao": 0.0006838262083421299, "internet_consumo": 0.010841165515953693, "roaming_duvida": 0.8227730131491332, "suporte_sem_sinal": 0.06540237553107321, "sem_correspondencia": 0.08694536695964733}, "confidence": 0.797454872170438, "input_tokens": 495, "latency_ms": 114.59088900005554} +{"id": "g0117-internet_problema_conexao-longo_contexto-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.001426795910589822, "internet_problema_conexao": 0.9941302893014644, "vas_cancelamento": 0.0007542342457665737, "internet_consumo": 0.0012152419341109112, "internet_pacote_adicional": 0.000640629389180287, "suporte_sem_sinal": 0.0012702039212739767, "suporte_configuracao": 0.00017024127585253064, "sem_correspondencia": 0.0003923640217615019}, "confidence": 0.9932917592016735, "input_tokens": 469, "latency_ms": 113.28538000003618} +{"id": "g0117-internet_problema_conexao-longo_contexto-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 102, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.002942795178642135, "suporte_configuracao": 0.0019511579918377216, "internet_problema_conexao": 0.9819916979352313, "sem_correspondencia": 0.01311434889428894}, "confidence": 0.9759889305803084, "input_tokens": 373, "latency_ms": 85.52207699995051} +{"id": "g0119-vas_cancelamento-curto_neutro-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9856835778839842, "cancelamento_linha": 0.006956630027412148, "conta_contestacao": 0.0018475578871261697, "sem_correspondencia": 0.005512234201477395}, "confidence": 0.9809114371786459, "input_tokens": 306, "latency_ms": 76.43449300002203} +{"id": "g0119-vas_cancelamento-curto_neutro-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.009575144419485634, "desconto_retencao": 0.0010899898397703155, "vas_cancelamento": 0.9311964294436088, "vas_contratacao": 0.0009511989351155532, "recarga_saldo": 0.0010936263298397628, "vas_consulta": 0.0019446853366846442, "conta_contestacao": 0.03373510672069934, "sem_correspondencia": 0.020413818974795897}, "confidence": 0.9213673479355526, "input_tokens": 416, "latency_ms": 104.92284399998653} +{"id": "g0119-vas_cancelamento-curto_neutro-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"fidelidade_resgate": 0.001957948523348545, "conta_debito_automatico_digital": 0.006972418028973057, "vas_cancelamento": 0.16759868408546844, "conta_segunda_via": 0.0011632682670591732, "fidelidade_pontos": 0.00043854375938752384, "vas_consulta": 0.00022183564147732355, "conta_pagamento_confirmacao": 7.032372338766024e-05, "cadastro_atualizacao": 6.443336037000379e-05, "vas_contratacao": 0.000802954437082372, "troca_numero": 9.118236158786343e-05, "internet_pacote_adicional": 0.000610856688212938, "conta_vencimento": 0.000847192823569675, "conta_contestacao": 0.7894846741912195, "cancelamento_linha": 0.006919527393350773, "plano_consulta": 0.0004289556053484845, "sem_correspondencia": 0.022327201110156788}, "confidence": 0.7754503191373007, "input_tokens": 639, "latency_ms": 171.5339230000268} +{"id": "g0119-vas_cancelamento-curto_neutro-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9663674773236022, "conta_contestacao": 0.010614621141932937, "cancelamento_linha": 0.009516913175059594, "sem_correspondencia": 0.01350098835940528}, "confidence": 0.9551566364314695, "input_tokens": 304, "latency_ms": 74.90992900000037} +{"id": "g0119-vas_cancelamento-curto_neutro-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.0027923963650049372, "vas_cancelamento": 0.9853339920334965, "cancelamento_linha": 0.0032070277160783254, "sem_correspondencia": 0.00866658388542034}, "confidence": 0.9804453227113284, "input_tokens": 305, "latency_ms": 76.75266000001102} +{"id": "g0119-vas_cancelamento-curto_neutro-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.0009661086478614542, "negociacao_religacao": 0.0004638420460538712, "conta_contestacao": 0.02725256949082407, "vas_contratacao": 0.0006386824584175512, "roaming_cobranca": 0.0005237575218985058, "beneficios_consulta": 0.00031292204525711276, "conta_segunda_via": 0.00016406946213334483, "vas_cancelamento": 0.9665823168903697, "internet_pacote_adicional": 0.0009622347751463536, "cancelamento_linha": 0.0010496575661043722, "vas_consulta": 0.00029926195209365456, "suporte_sem_sinal": 0.00016535217482745542, "roaming_pacote": 8.397448235817198e-05, "conta_vencimento": 3.827788271919853e-05, "recarga_realizar": 5.43385068145053e-05, "sem_correspondencia": 0.00044263409712085245}, "confidence": 0.9643544713497276, "input_tokens": 632, "latency_ms": 169.3879549999906} +{"id": "g0119-vas_cancelamento-curto_neutro-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.0012137754289271536, "vas_contratacao": 0.00030818360335586143, "plano_nova_linha": 0.0005538978910694253, "seguranca_perda_roubo": 0.000274434002357665, "portabilidade": 0.0014752013865823783, "vas_cancelamento": 0.99417714335746, "cancelamento_linha": 0.0004817863316646642, "conta_contestacao": 0.0005474239022126321, "conta_vencimento": 0.0003644619793239316, "fidelidade_pontos": 3.014986294666934e-05, "roaming_pacote": 8.307418442276688e-05, "sem_correspondencia": 0.0004904680696769959}, "confidence": 0.9936477927535928, "input_tokens": 508, "latency_ms": 121.07693399997288} +{"id": "g0119-vas_cancelamento-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.002176731751401203, "vas_consulta": 0.0019620950675952303, "negociacao_religacao": 0.004154672439767295, "cancelamento_linha": 0.9820321369204698, "roaming_pacote": 0.0010565798923640377, "conta_contestacao": 0.0004157547880796029, "bonus_nao_recebido": 0.00019351401183928508, "conta_explicacao": 0.00025802150808975185, "fidelidade_pontos": 0.0002423961724176014, "plano_nova_linha": 0.00011191531850916752, "marketplace_pedido": 3.559516779491338e-05, "sem_correspondencia": 0.00736058696167198}, "confidence": 0.9803986948223309, "input_tokens": 523, "latency_ms": 140.44415699999035} +{"id": "g0119-vas_cancelamento-curto_neutro-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9296318422021688, "vas_cancelamento": 0.038465042205821, "cancelamento_linha": 0.007826188776191218, "sem_correspondencia": 0.024076926815818998}, "confidence": 0.9061757896028917, "input_tokens": 306, "latency_ms": 75.48636500001749} +{"id": "g0119-vas_cancelamento-curto_neutro-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9087044978596127, "vas_contratacao": 0.0004861995220769269, "parceiros_ofertas": 0.0004229681150282776, "vas_consulta": 0.0006145352472196343, "plano_nova_linha": 0.0012090108424417016, "recarga_saldo": 0.0004100489871979633, "conta_contestacao": 0.009308259162524203, "portabilidade": 0.0001404491460677639, "conta_debito_automatico_digital": 0.06623576066787237, "cancelamento_linha": 0.0016750704187032078, "roaming_pacote": 0.00011376554597642385, "sem_correspondencia": 0.010679434485278576}, "confidence": 0.9004049067559414, "input_tokens": 511, "latency_ms": 122.69427900002938} +{"id": "g0119-vas_cancelamento-curto_neutro-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"internet_consumo": 0.0015819969867928584, "roaming_cobranca": 0.0001623924561973215, "fidelidade_resgate": 0.0002768824201263606, "vas_consulta": 0.0003261199919786303, "conta_contestacao": 0.03905444710162583, "seguranca_fraude": 0.0005095916724654958, "vas_contratacao": 0.00045627691291690736, "marketplace_compra": 0.00015570092236314343, "suporte_chip_esim": 0.0006127709719640436, "vas_cancelamento": 0.9562216970504932, "cancelamento_linha": 0.00012030785679919335, "troca_numero": 9.615939928644161e-05, "conta_pagamento_confirmacao": 5.105195152499039e-05, "internet_problema_conexao": 0.0002608701117951908, "suporte_configuracao": 4.0346382830031994e-05, "sem_correspondencia": 7.33878108404325e-05}, "confidence": 0.9533031435205259, "input_tokens": 643, "latency_ms": 175.29131699996015} +{"id": "g0119-vas_cancelamento-curto_neutro-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"vas_consulta": 0.0026063994764045305, "beneficios_consulta": 0.00013091964233379096, "plano_consulta": 0.00036364972728832924, "marketplace_pedido": 0.00024823009857548214, "vas_cancelamento": 0.39901270573375286, "plano_nova_linha": 0.00014411135457833568, "plano_troca": 0.00025999285760395667, "reclamacao_atendimento": 4.502513693398001e-05, "recarga_realizar": 0.0003544386853959028, "negociacao_religacao": 7.800127809864871e-05, "vas_contratacao": 0.0006045332133010632, "conta_contestacao": 0.5941586945193085, "cancelamento_linha": 0.0009291405168474415, "fidelidade_pontos": 0.00012391405009574917, "recarga_nao_creditada": 0.00017639186593659456, "sem_correspondencia": 0.00076385184354502}, "confidence": 0.5671026074872623, "input_tokens": 632, "latency_ms": 171.2380449999955} +{"id": "g0123-vas_cancelamento-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.8980261266315511, "vas_contratacao": 0.004117000910226352, "cancelamento_linha": 0.07233926992578824, "sem_correspondencia": 0.025517602532434257}, "confidence": 0.8640348355087352, "input_tokens": 335, "latency_ms": 77.69278000000668} +{"id": "g0123-vas_cancelamento-emocional-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.01149296653495932, "vas_cancelamento": 0.9762647828919727, "cancelamento_linha": 0.0043569599416058095, "sem_correspondencia": 0.007885290631462231}, "confidence": 0.9683530438559637, "input_tokens": 328, "latency_ms": 77.96243000001368} +{"id": "g0123-vas_cancelamento-emocional-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.0013369386112922347, "vas_cancelamento": 0.859648671719163, "conta_explicacao": 0.003690891933914213, "conta_contestacao": 0.13308517012355042, "cancelamento_linha": 0.0007434289422295192, "vas_contratacao": 0.00013113080433210423, "internet_problema_conexao": 0.00010220213303997602, "plano_consulta": 4.7461460230793964e-05, "vas_consulta": 0.00018263826652104966, "conta_debito_automatico_digital": 7.047499626235373e-05, "conta_segunda_via": 4.526053802691528e-05, "sem_correspondencia": 0.000915730471437303}, "confidence": 0.8468894600572688, "input_tokens": 577, "latency_ms": 150.84942700002557} +{"id": "g0123-vas_cancelamento-emocional-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.030467921702168378, "conta_contestacao": 0.12198459488908693, "vas_cancelamento": 0.801120244120922, "sem_correspondencia": 0.046427239287822754}, "confidence": 0.7348269921612292, "input_tokens": 327, "latency_ms": 77.77639699997962} +{"id": "g0123-vas_cancelamento-emocional-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.000994854572455591, "bonus_nao_recebido": 0.00020602633034044808, "internet_problema_conexao": 0.0005418368193457227, "cancelamento_linha": 0.1492962402124311, "seguranca_perda_roubo": 0.0011472895506658234, "negociacao_divida": 0.0005764506995219045, "troca_numero": 0.00033358620974465196, "vas_contratacao": 0.0001217034318971579, "conta_contestacao": 0.32736488989609136, "fidelidade_pontos": 0.0003203023102352112, "suporte_configuracao": 0.00010044752456821739, "conta_pagamento_confirmacao": 0.00010975492342801464, "vas_consulta": 0.00047324973990858305, "vas_cancelamento": 0.513912789035408, "plano_troca": 0.00040453724765263506, "sem_correspondencia": 0.004096041496305569}, "confidence": 0.4815069749711019, "input_tokens": 662, "latency_ms": 178.52111600001308} +{"id": "g0123-vas_cancelamento-emocional-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"beneficios_consulta": 0.000876294289118334, "vas_consulta": 0.00023520406325545755, "recarga_realizar": 0.0008190550697474605, "desconto_retencao": 0.0001004186354031209, "plano_troca": 0.0017532296802115655, "vas_cancelamento": 0.89384983159139, "conta_contestacao": 0.004820083139687004, "cancelamento_linha": 0.09444526308950799, "vas_contratacao": 0.0008436728632670942, "troca_numero": 8.886159780847238e-05, "conta_pagamento_confirmacao": 4.529366043829671e-05, "sem_correspondencia": 0.0021227923201650946}, "confidence": 0.8841998162815166, "input_tokens": 532, "latency_ms": 142.99475600000733} +{"id": "g0123-vas_cancelamento-emocional-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9198591746088084, "cancelamento_linha": 0.034359888106236774, "conta_contestacao": 0.011970537094005512, "sem_correspondencia": 0.033810400190949316}, "confidence": 0.8931455661450779, "input_tokens": 330, "latency_ms": 77.54707100002634} +{"id": "g0123-vas_cancelamento-emocional-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_pagamento_confirmacao": 0.0020085333673312555, "conta_contestacao": 0.9038771187884629, "portabilidade": 0.001839300647897212, "internet_pacote_adicional": 0.001836674891432552, "marketplace_pedido": 0.00027595258972273526, "seguranca_perda_roubo": 0.00015967240364766155, "vas_consulta": 0.0005626625419116238, "vas_cancelamento": 0.08458532229377487, "atendimento_humano": 0.000990151511378703, "vas_contratacao": 6.200303079931496e-05, "roaming_pacote": 0.0001179811995397567, "recarga_nao_creditada": 6.09025576515732e-05, "parceiros_ofertas": 2.028973264371967e-05, "suporte_sem_sinal": 3.9079022930486363e-05, "cancelamento_linha": 0.00011930875902787109, "sem_correspondencia": 0.003445046661847792}, "confidence": 0.8974689267076942, "input_tokens": 639, "latency_ms": 171.60737300002893} +{"id": "g0123-vas_cancelamento-emocional-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.001558199037987993, "roaming_cobranca": 0.0003241992442241968, "cancelamento_linha": 0.7724055997532768, "internet_problema_conexao": 0.0010931879022792212, "bonus_nao_recebido": 0.000534497113462889, "conta_contestacao": 0.21660718522921013, "vas_cancelamento": 0.0026540347425420604, "vas_contratacao": 9.827747120359522e-05, "cadastro_atualizacao": 0.0002221467037970828, "plano_troca": 0.0003640307312589912, "seguranca_perda_roubo": 7.274513772186317e-05, "roaming_duvida": 4.9295951916541606e-05, "roaming_pacote": 3.32121857405735e-05, "atendimento_humano": 7.97322436218991e-05, "vas_consulta": 8.137820556598942e-05, "sem_correspondencia": 0.0038222783461902003}, "confidence": 0.7572326397368284, "input_tokens": 668, "latency_ms": 179.1228420000266} +{"id": "g0123-vas_cancelamento-emocional-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.37476261304225356, "vas_cancelamento": 0.5867418413537094, "conta_contestacao": 0.021320924093165848, "sem_correspondencia": 0.017174621510871124}, "confidence": 0.44898912180494605, "input_tokens": 326, "latency_ms": 78.05877599997757} +{"id": "g0123-vas_cancelamento-emocional-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.38316399990328404, "vas_cancelamento": 0.5809786678126118, "cancelamento_linha": 0.00829238598730326, "sem_correspondencia": 0.027564946296800955}, "confidence": 0.4413048904168157, "input_tokens": 329, "latency_ms": 79.76132599998209} +{"id": "g0123-vas_cancelamento-emocional-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.004961670703072309, "cancelamento_linha": 0.05410664654732203, "roaming_duvida": 0.0021528838839097314, "portabilidade": 0.00028571086514715644, "plano_nova_linha": 0.0005192459514739138, "atendimento_humano": 0.0008305689136132185, "vas_cancelamento": 0.9046536849725793, "vas_contratacao": 0.00016135199439610553, "conta_contestacao": 0.031423552804389306, "conta_explicacao": 0.0005327615461457245, "bonus_nao_recebido": 5.2183031206832466e-05, "sem_correspondencia": 0.00031973878674445286}, "confidence": 0.8959858381519047, "input_tokens": 541, "latency_ms": 143.5797819999607} +{"id": "g0125-vas_cancelamento-indireto_multiplo-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao", "vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_contratacao": 0.001252665244890539, "conta_debito_automatico_digital": 0.0012375654189709436, "marketplace_compra": 0.0008432978316937102, "atendimento_humano": 0.001040834419806431, "recarga_nao_creditada": 0.0005781021134377391, "conta_contestacao": 0.9877978946559386, "vas_consulta": 0.0007256950185828581, "parceiros_ofertas": 0.0003267306666079945, "conta_pagamento_confirmacao": 0.0006131030916638263, "cancelamento_linha": 0.00011209495173972895, "vas_cancelamento": 0.00039840761690895446, "sem_correspondencia": 0.005073608969758692}, "confidence": 0.9866886123519333, "input_tokens": 555, "latency_ms": 146.28898499995557} +{"id": "g0125-vas_cancelamento-indireto_multiplo-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 156, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"marketplace_compra": 0.0025601449278130923, "internet_pacote_adicional": 0.00024165405129408628, "roaming_pacote": 0.00035553210753523287, "conta_pagamento_confirmacao": 0.00016817852197826297, "negociacao_divida": 0.0011624321818423566, "cadastro_atualizacao": 0.0001644892944543467, "vas_contratacao": 0.002131323923598744, "vas_cancelamento": 0.4159853547739978, "vas_consulta": 0.003042392192728201, "cancelamento_linha": 0.022318719160229653, "conta_contestacao": 0.5287835261500925, "sem_correspondencia": 0.023086252714435814}, "confidence": 0.4859456648910099, "input_tokens": 562, "latency_ms": 154.19613099999196} +{"id": "g0125-vas_cancelamento-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_contratacao": 0.0031376737038736557, "beneficios_consulta": 0.0002490187944423118, "conta_contestacao": 0.5353512946271625, "fidelidade_resgate": 0.0005111527279619998, "suporte_configuracao": 0.00014979842163702334, "plano_consulta": 0.00019072678019994602, "vas_consulta": 0.002180917182113529, "suporte_chip_esim": 8.84269352003423e-05, "plano_troca": 0.0005083162211338016, "roaming_pacote": 0.0004848024114655061, "cancelamento_linha": 0.4288102306817217, "sem_correspondencia": 0.02833764151308783}, "confidence": 0.49311050322963174, "input_tokens": 552, "latency_ms": 146.39086400001133} +{"id": "g0125-vas_cancelamento-indireto_multiplo-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"parceiros_ofertas": 0.0007482551234176209, "conta_debito_automatico_digital": 0.0014733841812226722, "seguranca_perda_roubo": 0.00022419284693705397, "internet_problema_conexao": 0.00020725928037636907, "seguranca_fraude": 0.0035166652455222813, "vas_cancelamento": 0.9765603420759641, "cancelamento_linha": 0.0006848005464208634, "plano_nova_linha": 0.0001951646016187029, "bonus_nao_recebido": 0.00013839202965741488, "negociacao_religacao": 2.3122446111552467e-05, "conta_contestacao": 0.0016856224493888201, "plano_consulta": 4.182843296260166e-05, "vas_consulta": 5.1108358995378034e-05, "vas_contratacao": 1.5083977464600028e-05, "portabilidade": 4.4379411453762523e-05, "sem_correspondencia": 0.01439039899248614}, "confidence": 0.9749976982143619, "input_tokens": 670, "latency_ms": 185.98584799997298} +{"id": "g0125-vas_cancelamento-indireto_multiplo-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.01602376912067299, "vas_cancelamento": 0.9628555417868006, "cancelamento_linha": 0.008492643146549479, "sem_correspondencia": 0.012628045945976935}, "confidence": 0.9504740557157344, "input_tokens": 316, "latency_ms": 77.2140649999642} +{"id": "g0125-vas_cancelamento-indireto_multiplo-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.2253063238775504, "recarga_realizar": 0.0014234912152699085, "conta_contestacao": 0.41531033203364925, "plano_troca": 0.0018374498258518978, "vas_consulta": 0.0033449334930914358, "parceiros_ofertas": 0.00017179188381232844, "internet_consumo": 0.00039871241069735824, "reclamacao_atendimento": 0.0002541014748823789, "seguranca_perda_roubo": 0.00013933375153091576, "suporte_configuracao": 3.572031220617055e-05, "conta_segunda_via": 0.001254841230870122, "vas_cancelamento": 0.35018901789277274, "vas_contratacao": 3.276873675735872e-05, "conta_pagamento_confirmacao": 4.772649820921802e-05, "suporte_chip_esim": 0.00014580455240729894, "sem_correspondencia": 0.00010765081044117276}, "confidence": 0.37633102083589254, "input_tokens": 680, "latency_ms": 182.90283399994678} +{"id": "g0125-vas_cancelamento-indireto_multiplo-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.001192723057258417, "seguranca_perda_roubo": 0.00017868295283351494, "recarga_nao_creditada": 0.0002016420514111798, "cancelamento_linha": 0.05448511954078086, "beneficios_consulta": 0.00034746187462977884, "internet_consumo": 0.00035306119126001987, "negociacao_religacao": 0.00012120586500243519, "fidelidade_pontos": 0.00026505221237877315, "marketplace_pedido": 0.00046856273127924463, "conta_contestacao": 0.0014194632640536983, "suporte_chip_esim": 0.00012429608626924877, "troca_numero": 0.0007859343948628079, "vas_cancelamento": 0.9380115861386694, "suporte_configuracao": 0.00023003222644219865, "vas_contratacao": 5.416909787929592e-05, "sem_correspondencia": 0.0017610073149890758}, "confidence": 0.9338790252145807, "input_tokens": 646, "latency_ms": 176.02383900003815} +{"id": "g0125-vas_cancelamento-indireto_multiplo-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 146, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.5789562634851875, "bonus_nao_recebido": 0.0018350969033715894, "vas_contratacao": 0.006677070851073344, "vas_cancelamento": 0.393923548516722, "internet_consumo": 0.009598435890642042, "vas_consulta": 0.000967578841047024, "cancelamento_linha": 0.00037353896155453215, "sem_correspondencia": 0.00766846655040202}, "confidence": 0.5188071582687855, "input_tokens": 448, "latency_ms": 105.85289799996644} +{"id": "g0125-vas_cancelamento-indireto_multiplo-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9711198851475229, "conta_contestacao": 0.010130484493315732, "cancelamento_linha": 0.010628438307996198, "sem_correspondencia": 0.008121192051165108}, "confidence": 0.9614931801966972, "input_tokens": 329, "latency_ms": 78.92261599999983} +{"id": "g0125-vas_cancelamento-indireto_multiplo-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9499960418494778, "parceiros_ofertas": 0.0006572254874695812, "plano_consulta": 0.0007331062087924215, "marketplace_compra": 0.000506033133823388, "seguranca_perda_roubo": 0.0011073179158101838, "bonus_nao_recebido": 0.00020387486216152318, "vas_consulta": 0.0013629929952954116, "vas_contratacao": 0.0002961341790646205, "desconto_retencao": 0.0013594166049650238, "cancelamento_linha": 0.00156786501068006, "plano_nova_linha": 0.00013736365320711065, "cadastro_atualizacao": 0.00011476440439841258, "conta_contestacao": 0.04085632800330427, "recarga_realizar": 0.00015001683246482575, "negociacao_religacao": 0.00015573997727311067, "sem_correspondencia": 0.0007957788818121719}, "confidence": 0.9466624446394429, "input_tokens": 659, "latency_ms": 179.35804500001495} +{"id": "g0125-vas_cancelamento-indireto_multiplo-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.00027043656300728406, "conta_vencimento": 0.0002758940817202508, "plano_nova_linha": 0.0003754679233300457, "conta_contestacao": 0.0017203910022751435, "vas_cancelamento": 0.9957090469825031, "negociacao_religacao": 0.00019142253339833942, "vas_consulta": 8.685748420274921e-05, "vas_contratacao": 8.503368754047771e-05, "roaming_cobranca": 0.00022954827042313247, "marketplace_compra": 3.352229783504055e-05, "cancelamento_linha": 0.000595269770980623, "sem_correspondencia": 0.00042710940278386443}, "confidence": 0.9953189603445487, "input_tokens": 541, "latency_ms": 144.35427299997627} +{"id": "g0125-vas_cancelamento-indireto_multiplo-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.0017920575289943105, "beneficios_consulta": 0.00010629326266771097, "conta_vencimento": 0.00017523292208454383, "plano_troca": 0.00016252054288344285, "plano_nova_linha": 0.0006017482905703821, "roaming_pacote": 0.0010772246421069623, "conta_contestacao": 0.10202657742822922, "suporte_configuracao": 0.00015057192063068926, "cancelamento_linha": 0.1636737778308294, "vas_consulta": 0.003496409453517973, "vas_cancelamento": 0.7067722324427032, "sem_correspondencia": 0.019965353734782226}, "confidence": 0.680115162664767, "input_tokens": 555, "latency_ms": 146.3625820000516} +{"id": "g0126-vas_contratacao-curto_neutro-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 0.0007620135750907731, "beneficios_consulta": 0.000878626477391654, "fidelidade_pontos": 0.0010091656245273899, "vas_contratacao": 0.993789359602731, "plano_nova_linha": 0.0011703891589169718, "parceiros_ofertas": 0.00012215441090658458, "vas_consulta": 0.0003729937617522098, "sem_correspondencia": 0.00189529738868341}, "confidence": 0.9929021252602638, "input_tokens": 409, "latency_ms": 104.57557399996631} +{"id": "g0126-vas_contratacao-curto_neutro-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.0032539737152136594, "vas_cancelamento": 0.0006217375362066417, "vas_contratacao": 0.9806623837653637, "parceiros_ofertas": 0.0010938954923670886, "plano_nova_linha": 0.009117156771546975, "cadastro_atualizacao": 0.00043337848054180394, "beneficios_consulta": 0.0008164188136025776, "sem_correspondencia": 0.004001055425157432}, "confidence": 0.977899867160416, "input_tokens": 413, "latency_ms": 106.38145100000429} +{"id": "g0126-vas_contratacao-curto_neutro-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.0005491348492035221, "cancelamento_linha": 0.00014277507406727539, "fidelidade_pontos": 0.0001705126274182261, "recarga_realizar": 0.0001401158734590997, "vas_consulta": 0.00047070618271881045, "recarga_nao_creditada": 0.00023250502038631496, "roaming_cobranca": 0.0004881363751761143, "conta_vencimento": 0.00032438809115313316, "seguranca_fraude": 0.003386884227138828, "vas_cancelamento": 0.0018276586050986028, "vas_contratacao": 0.9899143472562989, "internet_problema_conexao": 0.0005456809853291977, "parceiros_ofertas": 7.44188110265343e-05, "conta_contestacao": 0.000248769402553667, "beneficios_consulta": 0.00015714397696311324, "sem_correspondencia": 0.001326822642008689}, "confidence": 0.9892419704067185, "input_tokens": 621, "latency_ms": 167.05750199997738} +{"id": "g0126-vas_contratacao-curto_neutro-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9600170095655597, "vas_consulta": 0.005773755494290483, "parceiros_ofertas": 0.0018433723948949464, "plano_troca": 0.0046186254574513, "beneficios_consulta": 0.0019118072727126129, "cadastro_atualizacao": 0.0004152556943875795, "vas_cancelamento": 0.0007377234813553223, "sem_correspondencia": 0.024682450639348097}, "confidence": 0.9543051537892113, "input_tokens": 415, "latency_ms": 105.11700699998983} +{"id": "g0126-vas_contratacao-curto_neutro-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9636627669927651, "parceiros_ofertas": 0.003799273329689495, "vas_consulta": 0.00456975360128587, "vas_cancelamento": 0.0008943329637238896, "bonus_nao_recebido": 0.000817973132943975, "beneficios_consulta": 0.0004830038222780192, "recarga_saldo": 0.0004931774393206524, "sem_correspondencia": 0.025279718717992998}, "confidence": 0.9584717337060171, "input_tokens": 419, "latency_ms": 103.83525299999974} +{"id": "g0126-vas_contratacao-curto_neutro-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_pacote_adicional": 0.0021279357851103366, "portabilidade": 0.00031699180452074915, "recarga_realizar": 0.00025812598942259247, "parceiros_ofertas": 0.00011972247435178889, "recarga_nao_creditada": 0.0006028185081596338, "roaming_duvida": 0.00026140566980314994, "internet_problema_conexao": 0.0006049643680026058, "beneficios_consulta": 0.00045762849023220516, "conta_explicacao": 0.001045462148977236, "vas_contratacao": 0.9916572320811021, "cancelamento_linha": 0.0001557433194237317, "vas_consulta": 0.0005777506515554717, "troca_numero": 0.00011514234709027462, "vas_cancelamento": 0.0013566651076076463, "negociacao_divida": 8.900566206873113e-05, "sem_correspondencia": 0.00025340559257175377}, "confidence": 0.9911010475531755, "input_tokens": 604, "latency_ms": 163.70805899998686} +{"id": "g0126-vas_contratacao-curto_neutro-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9743180439577966, "plano_troca": 0.01138771889804271, "conta_vencimento": 0.0042139706500008796, "vas_consulta": 0.002733629818437267, "parceiros_ofertas": 0.0011379901892078004, "vas_cancelamento": 0.0003797117205300253, "beneficios_consulta": 0.0002507664543742376, "sem_correspondencia": 0.005578168311610546}, "confidence": 0.9706491930946246, "input_tokens": 405, "latency_ms": 104.03930100000025} +{"id": "g0126-vas_contratacao-curto_neutro-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.006906910016953616, "plano_consulta": 0.0010304484298033067, "vas_cancelamento": 0.00037641245221296934, "atendimento_humano": 0.0008687074060178679, "roaming_pacote": 0.0011426743298650621, "beneficios_consulta": 0.0006946763359213865, "parceiros_ofertas": 0.0005108708688975472, "bonus_nao_recebido": 0.00016410183850427965, "conta_explicacao": 0.028268707631820753, "troca_numero": 0.0001560645296176836, "internet_problema_conexao": 0.00034426544094486136, "marketplace_pedido": 0.000401307345323742, "cadastro_atualizacao": 0.0010339390260701562, "internet_consumo": 0.011315389917400297, "vas_contratacao": 0.9373826000540565, "sem_correspondencia": 0.00940292437659001}, "confidence": 0.9332081067243266, "input_tokens": 615, "latency_ms": 167.08390499996995} +{"id": "g0126-vas_contratacao-curto_neutro-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.023502260287235496, "vas_contratacao": 0.8225410942736181, "parceiros_ofertas": 0.003683805168819847, "sem_correspondencia": 0.15027284027032656}, "confidence": 0.7633881256981575, "input_tokens": 297, "latency_ms": 75.39725700002009} +{"id": "g0126-vas_contratacao-curto_neutro-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.004330377643702893, "parceiros_ofertas": 0.0024075349031176347, "vas_contratacao": 0.9766578654476974, "sem_correspondencia": 0.0166042220054821}, "confidence": 0.9688771539302632, "input_tokens": 297, "latency_ms": 78.45588899999711} +{"id": "g0126-vas_contratacao-curto_neutro-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.0015641826993552958, "plano_consulta": 0.0002580414199460299, "recarga_realizar": 0.00044259606824903497, "parceiros_ofertas": 0.0003609140730152466, "marketplace_compra": 0.0011028246096743376, "beneficios_consulta": 0.0003680121088096328, "vas_consulta": 0.0005572743286480503, "plano_nova_linha": 0.0007645106466468353, "vas_cancelamento": 0.0007245721051639522, "marketplace_pedido": 0.0003963846732067014, "fidelidade_resgate": 0.00021254064098287945, "reclamacao_atendimento": 0.00025912203162639245, "portabilidade": 0.0010648397553660296, "vas_contratacao": 0.9893890665367899, "conta_contestacao": 0.00024549493761657766, "sem_correspondencia": 0.0022896233649029557}, "confidence": 0.9886816709725762, "input_tokens": 643, "latency_ms": 176.6205119999995} +{"id": "g0126-vas_contratacao-curto_neutro-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0036446395752466787, "vas_contratacao": 0.9648656764530033, "beneficios_consulta": 0.013683616738202065, "sem_correspondencia": 0.017806067233548044}, "confidence": 0.9531542352706709, "input_tokens": 302, "latency_ms": 75.91666199999736} +{"id": "g0130-vas_contratacao-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.008922477730130824, "negociacao_religacao": 0.001775566294228639, "suporte_sem_sinal": 0.000687773063394635, "conta_explicacao": 0.0006432125529040736, "parceiros_ofertas": 0.01785512681163703, "plano_consulta": 0.0014068568448339443, "vas_cancelamento": 0.0005730212540563207, "vas_consulta": 0.0005810054551872618, "fidelidade_pontos": 0.002081135824459997, "beneficios_consulta": 0.011983415938927402, "marketplace_compra": 0.3691156486492706, "sem_correspondencia": 0.5843747595809693}, "confidence": 0.5465906468156029, "input_tokens": 515, "latency_ms": 134.06770199998164} +{"id": "g0130-vas_contratacao-emocional-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 0.0022907360451237314, "vas_contratacao": 0.9463665101659575, "vas_consulta": 0.0056233082841664755, "conta_explicacao": 0.002236238673116256, "beneficios_consulta": 0.0024534128040236292, "suporte_sem_sinal": 0.0037773309587743587, "parceiros_ofertas": 0.0006234804727762504, "plano_consulta": 0.002234633369112005, "atendimento_humano": 0.008779354488218934, "desconto_retencao": 0.0003874524864376971, "bonus_nao_recebido": 9.949245878667761e-05, "sem_correspondencia": 0.02512804979350642}, "confidence": 0.9414907383628627, "input_tokens": 537, "latency_ms": 142.18625900002735} +{"id": "g0130-vas_contratacao-emocional-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.2242460170260472, "vas_consulta": 0.20349306349778207, "parceiros_ofertas": 0.012755768552459558, "negociacao_divida": 0.009126187933112612, "internet_pacote_adicional": 0.024033906018937453, "reclamacao_atendimento": 0.07208411867664889, "conta_debito_automatico_digital": 0.019924351875867698, "suporte_configuracao": 0.0011127906301268468, "suporte_chip_esim": 0.11322903293039627, "vas_cancelamento": 0.01631042712022671, "bonus_nao_recebido": 0.0006141921521631828, "sem_correspondencia": 0.30307014358623163}, "confidence": 0.23971288391225265, "input_tokens": 567, "latency_ms": 149.35331499998483} +{"id": "g0130-vas_contratacao-emocional-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"conta_contestacao": 0.0010394386969305816, "vas_contratacao": 0.9933255910444084, "troca_numero": 0.0008727923982012111, "vas_cancelamento": 0.0009128838299332943, "cadastro_atualizacao": 0.00034333288890291467, "roaming_duvida": 0.00015388689632252775, "beneficios_consulta": 0.0003400355828887995, "conta_explicacao": 0.00033595676392531894, "seguranca_fraude": 0.00014300183323479864, "vas_consulta": 0.0008961423244275357, "plano_nova_linha": 0.0006493899698919919, "desconto_retencao": 7.729120407461818e-05, "parceiros_ofertas": 2.105894347102895e-05, "negociacao_divida": 3.2548399861918175e-05, "cancelamento_linha": 4.0716747465832266e-05, "sem_correspondencia": 0.0008159324760593118}, "confidence": 0.992880630447369, "input_tokens": 639, "latency_ms": 171.72557399999278} +{"id": "g0130-vas_contratacao-emocional-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"seguranca_perda_roubo": 0.0015457927957616517, "beneficios_consulta": 0.000549424947198983, "conta_contestacao": 0.0004731531013232873, "plano_troca": 0.00035168594200321726, "parceiros_ofertas": 0.0004545194552867293, "bonus_nao_recebido": 0.00018992616565534834, "vas_contratacao": 0.9946087130244288, "plano_nova_linha": 0.0003425272965431868, "conta_segunda_via": 0.0006782985122470315, "vas_consulta": 0.0003435522511596658, "vas_cancelamento": 5.22168475648333e-05, "sem_correspondencia": 0.0004101896608273486}, "confidence": 0.9941185960266495, "input_tokens": 547, "latency_ms": 143.7843069999758} +{"id": "g0130-vas_contratacao-emocional-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9679609969983064, "negociacao_divida": 0.0017925751153233898, "fidelidade_resgate": 0.0020226786527592373, "desconto_retencao": 0.001468714778332398, "vas_consulta": 0.018829280065074, "beneficios_consulta": 0.002167358728429155, "seguranca_perda_roubo": 0.0007083898721324691, "troca_numero": 0.00012245308077980758, "marketplace_pedido": 0.00040155950732989365, "parceiros_ofertas": 3.423498507261628e-05, "conta_contestacao": 0.0001341900173075596, "conta_debito_automatico_digital": 6.563348283464436e-05, "vas_cancelamento": 3.189910486303863e-05, "internet_problema_conexao": 5.712329036749838e-05, "portabilidade": 6.978743389384223e-05, "sem_correspondencia": 0.004133124887194069}, "confidence": 0.9658250634648601, "input_tokens": 636, "latency_ms": 171.7750860000251} +{"id": "g0130-vas_contratacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_nao_creditada": 0.00402046783658315, "seguranca_fraude": 0.003034394496511628, "reclamacao_atendimento": 0.7254308746657143, "roaming_duvida": 0.004219097707362451, "suporte_sem_sinal": 0.000745377552618777, "fidelidade_resgate": 0.00032568956920101536, "cadastro_atualizacao": 0.0003724599530029305, "parceiros_ofertas": 0.004930101842231103, "vas_cancelamento": 0.003279622250545949, "conta_vencimento": 6.822860453991156e-05, "portabilidade": 0.00014210396371204162, "suporte_configuracao": 1.8899659042881266e-05, "negociacao_divida": 3.2373168764035444e-05, "recarga_saldo": 0.0004235059312190471, "vas_consulta": 0.0009517376946063965, "sem_correspondencia": 0.2520050651043441}, "confidence": 0.7071262663100957, "input_tokens": 653, "latency_ms": 176.38582099999667} +{"id": "g0130-vas_contratacao-emocional-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9703299931022581, "parceiros_ofertas": 0.004875862829496227, "beneficios_consulta": 0.007136934148274316, "sem_correspondencia": 0.017657209919971297}, "confidence": 0.9604399908030107, "input_tokens": 321, "latency_ms": 77.34917300001598} +{"id": "g0130-vas_contratacao-emocional-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"negociacao_religacao": 0.000923229468362172, "fidelidade_resgate": 0.0003071476553483098, "fidelidade_pontos": 0.00029223610475732415, "parceiros_ofertas": 0.00017062765826207692, "recarga_nao_creditada": 0.00032685814820783725, "vas_cancelamento": 0.00021397849892758935, "vas_contratacao": 0.9961432956885465, "marketplace_compra": 0.00017657731050119485, "vas_consulta": 0.0005372205500448175, "beneficios_consulta": 7.227655132313921e-05, "portabilidade": 9.81072058026381e-05, "sem_correspondencia": 0.0007384451599164336}, "confidence": 0.9957926862056872, "input_tokens": 531, "latency_ms": 142.408042999989} +{"id": "g0130-vas_contratacao-emocional-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.010369075179899583, "vas_contratacao": 0.9454359207028317, "parceiros_ofertas": 0.00398752917365983, "sem_correspondencia": 0.04020747494360899}, "confidence": 0.9272478942704422, "input_tokens": 309, "latency_ms": 76.29871700004287} +{"id": "g0130-vas_contratacao-emocional-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.8754231174993594, "conta_pagamento_confirmacao": 0.00515213947507846, "vas_consulta": 0.04701557932339227, "beneficios_consulta": 0.016247285593241307, "internet_consumo": 0.015327224165931144, "vas_cancelamento": 0.0008342319796091478, "parceiros_ofertas": 0.00012551289050168098, "sem_correspondencia": 0.0398749090728866}, "confidence": 0.8576264199992679, "input_tokens": 420, "latency_ms": 104.02191600002197} +{"id": "g0130-vas_contratacao-emocional-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0013042722397044616, "vas_contratacao": 0.992472557409947, "vas_consulta": 0.001975091366434453, "vas_cancelamento": 0.0008989686528779512, "marketplace_compra": 0.0007905969037811576, "marketplace_pedido": 0.0003839105196891131, "beneficios_consulta": 0.00019422287574547028, "sem_correspondencia": 0.0019803800318204034}, "confidence": 0.9913972084685111, "input_tokens": 433, "latency_ms": 105.47648499999696} +{"id": "g0132-vas_contratacao-indireto_multiplo-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.5425090184911374, "parceiros_ofertas": 0.01443581065460835, "vas_contratacao": 0.39263292460906435, "sem_correspondencia": 0.05042224624518999}, "confidence": 0.3900120246548499, "input_tokens": 323, "latency_ms": 78.38085299999875} +{"id": "g0132-vas_contratacao-indireto_multiplo-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.021991524446838467, "vas_consulta": 0.0060777320152127935, "roaming_duvida": 0.005266064901159459, "plano_consulta": 0.4539815991260562, "bonus_nao_recebido": 0.0012978879186999223, "parceiros_ofertas": 0.002718341161126916, "vas_cancelamento": 0.02582282375730985, "beneficios_consulta": 0.0010273529448881129, "conta_debito_automatico_digital": 0.06462042873675733, "vas_contratacao": 0.2859253082812551, "cancelamento_linha": 0.000454678057329024, "sem_correspondencia": 0.13081625865336688}, "confidence": 0.4043435626829704, "input_tokens": 561, "latency_ms": 146.79420400000254} +{"id": "g0132-vas_contratacao-indireto_multiplo-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0011581921859006223, "seguranca_fraude": 0.0006186094473800802, "roaming_pacote": 0.000805403903246105, "conta_contestacao": 0.00035080802599266416, "cancelamento_linha": 0.000342206719311707, "seguranca_perda_roubo": 0.00014644034620774933, "bonus_nao_recebido": 0.0001269803560871472, "vas_contratacao": 0.994166235586066, "vas_consulta": 0.0009161482003289304, "beneficios_consulta": 0.00010134266483360125, "vas_cancelamento": 0.0002129709178275984, "sem_correspondencia": 0.0010546616468177514}, "confidence": 0.9936358933666173, "input_tokens": 536, "latency_ms": 143.38703900000382} +{"id": "g0132-vas_contratacao-indireto_multiplo-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0027217490117903997, "vas_contratacao": 0.9469946713122909, "beneficios_consulta": 0.013819961030950925, "sem_correspondencia": 0.036463618644967694}, "confidence": 0.9293262284163878, "input_tokens": 318, "latency_ms": 76.78203300002906} +{"id": "g0132-vas_contratacao-indireto_multiplo-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0010733254237953315, "seguranca_fraude": 0.0006816072179545349, "suporte_chip_esim": 0.0010982699762200662, "vas_cancelamento": 0.0006377991828174856, "vas_consulta": 0.0018876201766793933, "vas_contratacao": 0.9917221053179415, "cadastro_atualizacao": 0.00036254507967072773, "reclamacao_atendimento": 0.00015400658113080108, "marketplace_compra": 0.00035201661653515835, "marketplace_pedido": 3.398011014770152e-05, "beneficios_consulta": 8.702467453978561e-05, "sem_correspondencia": 0.0019096996425675052}, "confidence": 0.9909695694377546, "input_tokens": 581, "latency_ms": 150.66195899999002} +{"id": "g0132-vas_contratacao-indireto_multiplo-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"desconto_retencao": 0.0017448045720130905, "conta_debito_automatico_digital": 0.0002456065098726457, "roaming_pacote": 0.0005338897954778522, "negociacao_divida": 0.00039004636099225157, "recarga_saldo": 0.0007349201772121141, "vas_consulta": 0.007065751267763265, "conta_segunda_via": 0.0010635989639981556, "parceiros_ofertas": 8.513957737234518e-05, "troca_numero": 0.0007036888829737148, "vas_cancelamento": 0.0005086566873759528, "beneficios_consulta": 0.00032383782420888695, "plano_nova_linha": 0.0034398123246492645, "plano_troca": 0.0012219239227142546, "vas_contratacao": 0.9800996098598287, "conta_pagamento_confirmacao": 0.0003121900751135277, "sem_correspondencia": 0.0015265231984339976}, "confidence": 0.9787729171838172, "input_tokens": 641, "latency_ms": 176.37068999999883} +{"id": "g0132-vas_contratacao-indireto_multiplo-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.006516301355520959, "vas_cancelamento": 0.0004108809683522109, "plano_nova_linha": 0.0022426805092938982, "conta_vencimento": 0.0015415973961527946, "fidelidade_pontos": 0.0009091431365232078, "marketplace_pedido": 0.00041242342171941994, "vas_contratacao": 0.12224936790225585, "internet_problema_conexao": 8.244017032401164e-05, "vas_consulta": 0.6021984866050297, "internet_consumo": 0.0005896173986808493, "fidelidade_resgate": 0.0002845646899520277, "conta_explicacao": 0.0003324135939789025, "plano_troca": 0.0001953271821312102, "cancelamento_linha": 0.0006816421579653792, "plano_consulta": 0.054587907595010934, "sem_correspondencia": 0.20676520591710854}, "confidence": 0.5756783857120317, "input_tokens": 642, "latency_ms": 176.64075199996887} +{"id": "g0132-vas_contratacao-indireto_multiplo-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.48977302203946693, "vas_consulta": 0.1954996490609252, "vas_cancelamento": 0.07452375995844703, "suporte_chip_esim": 0.024371433819228877, "troca_numero": 0.009342084147510732, "parceiros_ofertas": 0.0065241212858364725, "beneficios_consulta": 0.061207784310227865, "sem_correspondencia": 0.13875814537835682}, "confidence": 0.4168834537593908, "input_tokens": 417, "latency_ms": 102.15341500003206} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"vas_cancelamento": 0.0009118252112973659, "marketplace_compra": 0.0013802752286607924, "parceiros_ofertas": 0.0024428391506900143, "roaming_duvida": 0.0017174575806564282, "vas_consulta": 0.008247425413816477, "recarga_realizar": 0.9123900512383479, "beneficios_consulta": 0.0012011422364853956, "sem_correspondencia": 0.07170898394004573}, "confidence": 0.8998743442723974, "input_tokens": 429, "latency_ms": 104.78925799998251} +{"id": "g0132-vas_contratacao-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0022383351633813893, "parceiros_ofertas": 0.0007918920942377399, "recarga_nao_creditada": 0.001376131692296544, "conta_vencimento": 0.0016719633877441788, "portabilidade": 0.0017847929598606826, "negociacao_religacao": 0.0025700356421404233, "atendimento_humano": 0.05700931458422193, "beneficios_consulta": 0.17484785917947399, "seguranca_perda_roubo": 0.010899857417039487, "plano_troca": 0.016522906488350773, "vas_consulta": 0.6152646448709201, "conta_contestacao": 0.00870679794485954, "suporte_sem_sinal": 0.00304324302339079, "cancelamento_linha": 0.0014406100028903689, "suporte_chip_esim": 0.0004963925058014349, "sem_correspondencia": 0.1013352230433907}, "confidence": 0.5896156211956481, "input_tokens": 628, "latency_ms": 169.6367129999885} +{"id": "g0132-vas_contratacao-indireto_multiplo-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.8179104371503956, "beneficios_consulta": 0.01698986396881073, "parceiros_ofertas": 0.01954823064172251, "reclamacao_atendimento": 0.0037043223499252107, "seguranca_fraude": 0.005905743089920628, "vas_cancelamento": 0.0006969075910877419, "vas_consulta": 0.04349098029201176, "sem_correspondencia": 0.09175351491612574}, "confidence": 0.791897642457595, "input_tokens": 436, "latency_ms": 103.22396399999434} +{"id": "g0133-vas_consulta-curto_neutro-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.0008854219432345643, "suporte_chip_esim": 0.000151819361858505, "fidelidade_resgate": 0.00024023843546834897, "vas_cancelamento": 0.0003829678317528517, "suporte_sem_sinal": 0.0005277428836891844, "conta_contestacao": 0.0004381014678555057, "troca_numero": 0.0002471117451632259, "roaming_pacote": 0.00024937023928311015, "vas_consulta": 0.9959785849079349, "negociacao_religacao": 0.00018724335900719758, "plano_troca": 9.428773442154054e-05, "plano_nova_linha": 0.00017710135665846753, "conta_vencimento": 8.420697551555214e-05, "parceiros_ofertas": 4.5353490240034465e-05, "plano_consulta": 2.750101651326482e-05, "sem_correspondencia": 0.00028294725140362294}, "confidence": 0.9957104905684642, "input_tokens": 615, "latency_ms": 165.9602990000053} +{"id": "g0133-vas_consulta-curto_neutro-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.0025479676864554376, "marketplace_pedido": 0.0006629722205947941, "troca_numero": 0.0006169302381055404, "vas_contratacao": 0.0022781610178553326, "vas_cancelamento": 0.0009081381366815535, "suporte_chip_esim": 0.0004736862819958157, "vas_consulta": 0.73305018107457, "seguranca_fraude": 0.0014250162170920519, "reclamacao_atendimento": 0.0007922088785785909, "fidelidade_resgate": 0.00017286954709417116, "plano_consulta": 0.2122066643481411, "sem_correspondencia": 0.044865204352835704}, "confidence": 0.7087820157177127, "input_tokens": 541, "latency_ms": 142.86705099999608} +{"id": "g0133-vas_consulta-curto_neutro-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.892889347992561, "vas_cancelamento": 0.02039319592535049, "plano_consulta": 0.0167315515036716, "sem_correspondencia": 0.069985904578417}, "confidence": 0.8571857973234147, "input_tokens": 309, "latency_ms": 76.49949599999673} +{"id": "g0133-vas_consulta-curto_neutro-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9713666388321, "plano_consulta": 0.006539727959099525, "vas_cancelamento": 0.002426867143319204, "sem_correspondencia": 0.019666766065481386}, "confidence": 0.9618221851094666, "input_tokens": 306, "latency_ms": 77.21328000002359} +{"id": "g0133-vas_consulta-curto_neutro-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.826077411517501, "vas_consulta": 0.14073653731510333, "plano_consulta": 0.005858232803561335, "sem_correspondencia": 0.02732781836383435}, "confidence": 0.768103215356668, "input_tokens": 308, "latency_ms": 76.96876200003544} +{"id": "g0133-vas_consulta-curto_neutro-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.11960999041875292, "vas_consulta": 0.8219188991204222, "vas_cancelamento": 0.00570123885631762, "sem_correspondencia": 0.052769871604507246}, "confidence": 0.7625585321605629, "input_tokens": 309, "latency_ms": 77.01246400000628} +{"id": "g0133-vas_consulta-curto_neutro-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"reclamacao_atendimento": 0.001054770208129958, "vas_cancelamento": 0.00034720124903328114, "fidelidade_pontos": 0.0002346345771868293, "internet_problema_conexao": 0.0004029956343088364, "marketplace_pedido": 0.00029433951402568764, "bonus_nao_recebido": 0.00011438437206809237, "negociacao_divida": 0.0003051538813620667, "recarga_realizar": 9.443413686360621e-05, "roaming_pacote": 0.0003481953579999641, "negociacao_religacao": 0.0001463417023328748, "roaming_duvida": 0.0002242240689802232, "vas_contratacao": 0.03397297264700475, "plano_consulta": 0.002307006946848873, "vas_consulta": 0.9575799612765926, "cadastro_atualizacao": 0.00023120473763227952, "sem_correspondencia": 0.0023421796896300837}, "confidence": 0.9547519586950324, "input_tokens": 652, "latency_ms": 176.47915100002365} +{"id": "g0133-vas_consulta-curto_neutro-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.0027303402766571294, "vas_consulta": 0.9030518735029425, "suporte_sem_sinal": 0.0038486604663594925, "vas_cancelamento": 0.001327894826092018, "conta_contestacao": 0.0006261602546568919, "seguranca_fraude": 0.04599565818987233, "vas_contratacao": 0.006390453493160892, "plano_consulta": 0.003720793502823376, "recarga_nao_creditada": 0.00027137819113927885, "roaming_duvida": 5.5095979257953e-05, "beneficios_consulta": 0.0001593954010416926, "sem_correspondencia": 0.031822295915996515}, "confidence": 0.8942384074577557, "input_tokens": 532, "latency_ms": 142.97450800000888} +{"id": "g0133-vas_consulta-curto_neutro-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.0029404661478943947, "vas_consulta": 0.8968206185303654, "internet_problema_conexao": 0.008944350107260947, "plano_consulta": 0.02069211835754099, "vas_cancelamento": 0.00228209501421933, "vas_contratacao": 0.03282713382351051, "conta_vencimento": 0.0007287342429658899, "sem_correspondencia": 0.03476448377624232}, "confidence": 0.8820807068918465, "input_tokens": 412, "latency_ms": 104.05645199995206} +{"id": "g0133-vas_consulta-curto_neutro-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.007691022884748879, "vas_consulta": 0.8727063137595169, "plano_consulta": 0.03000336895221162, "sem_correspondencia": 0.08959929440352252}, "confidence": 0.8302750850126892, "input_tokens": 308, "latency_ms": 77.04422400001931} +{"id": "g0133-vas_consulta-curto_neutro-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9425316454068676, "plano_consulta": 0.007089935415105888, "beneficios_consulta": 0.004516574000904986, "suporte_sem_sinal": 0.0015718372033838692, "negociacao_divida": 0.0018973134777710357, "negociacao_religacao": 0.0016378731810622344, "conta_contestacao": 0.0008438070848823214, "portabilidade": 0.002803066308171983, "vas_contratacao": 0.015366092900467813, "atendimento_humano": 4.842307936765721e-05, "vas_cancelamento": 0.00035632672983730064, "sem_correspondencia": 0.02133710521217728}, "confidence": 0.9373072495347646, "input_tokens": 516, "latency_ms": 136.3159300000234} +{"id": "g0133-vas_consulta-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.2590480550293573, "vas_cancelamento": 0.015869930983453736, "vas_contratacao": 0.5100644441988433, "sem_correspondencia": 0.2150175697883456}, "confidence": 0.34675259226512445, "input_tokens": 308, "latency_ms": 76.95202900004006} +{"id": "g0136-vas_consulta-regionalismo-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0030223058730809694, "vas_cancelamento": 0.0008255868760638242, "vas_consulta": 0.9903352816374905, "sem_correspondencia": 0.005816825613364806}, "confidence": 0.9871137088499874, "input_tokens": 309, "latency_ms": 76.91050500000074} +{"id": "g0136-vas_consulta-regionalismo-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.016334977859387183, "vas_consulta": 0.953067105455984, "vas_cancelamento": 0.003555770612452326, "sem_correspondencia": 0.027042146072176386}, "confidence": 0.9374228072746452, "input_tokens": 315, "latency_ms": 77.94050700005073} +{"id": "g0136-vas_consulta-regionalismo-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_realizar": 0.0016425624968070002, "vas_cancelamento": 0.00043988849224094927, "vas_consulta": 0.9922708246569488, "conta_segunda_via": 0.001790355790156378, "atendimento_humano": 0.0004059935550522086, "plano_consulta": 0.0010318228404540611, "conta_contestacao": 0.00019494558265324363, "conta_pagamento_confirmacao": 0.00015369768198924164, "plano_nova_linha": 0.0004530753598794424, "vas_contratacao": 0.000537573570169359, "marketplace_compra": 0.00031205082938511465, "sem_correspondencia": 0.0007672091442640819}, "confidence": 0.9915681723530351, "input_tokens": 534, "latency_ms": 143.88824500002784} +{"id": "g0136-vas_consulta-regionalismo-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.0017262006729106337, "seguranca_perda_roubo": 0.00013376490653447813, "conta_debito_automatico_digital": 0.0003283859034207846, "suporte_configuracao": 0.00021851614288840196, "parceiros_ofertas": 0.0003114502287704628, "vas_consulta": 0.9891255160700103, "vas_cancelamento": 0.00020403405052541945, "vas_contratacao": 0.00027172737588806816, "plano_consulta": 0.005418670145750016, "roaming_cobranca": 0.00015370294029079377, "seguranca_fraude": 0.00046829274620349085, "sem_correspondencia": 0.0016397388168069955}, "confidence": 0.9881369266218297, "input_tokens": 545, "latency_ms": 145.311917000015} +{"id": "g0136-vas_consulta-regionalismo-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.07105188812584501, "plano_consulta": 0.0003912755688633284, "conta_pagamento_confirmacao": 0.004478052686398643, "conta_debito_automatico_digital": 0.0019052261754187003, "conta_vencimento": 0.006939227057001928, "conta_explicacao": 0.8847972546163306, "conta_segunda_via": 0.0017339937906095159, "sem_correspondencia": 0.028703081979532266}, "confidence": 0.8683397195615207, "input_tokens": 430, "latency_ms": 103.49022900004456} +{"id": "g0136-vas_consulta-regionalismo-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.0057786506800825786, "cadastro_atualizacao": 0.0006888748567537207, "vas_cancelamento": 0.0013630308287379516, "plano_consulta": 0.4070715168088233, "internet_problema_conexao": 0.011584447089847263, "vas_consulta": 0.5579856362875609, "marketplace_pedido": 0.0042107867981771505, "atendimento_humano": 0.00012955788998447363, "vas_contratacao": 0.0014185326532587263, "marketplace_compra": 3.178333540938116e-05, "desconto_retencao": 7.061596155119429e-05, "sem_correspondencia": 0.009666566809813324}, "confidence": 0.5178025123137029, "input_tokens": 532, "latency_ms": 143.3695919999991} +{"id": "g0136-vas_consulta-regionalismo-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.00032832357897107523, "vas_cancelamento": 0.00028811112661005677, "plano_nova_linha": 0.0007046414989299272, "vas_consulta": 0.9938803423523132, "vas_contratacao": 0.0005752018603943381, "plano_consulta": 0.0008936155593427154, "portabilidade": 0.0003249577560043596, "internet_pacote_adicional": 0.0001492300866774281, "cancelamento_linha": 8.382728847659042e-05, "conta_vencimento": 3.567514682441584e-05, "fidelidade_resgate": 3.848253992235508e-05, "sem_correspondencia": 0.0026975912055333933}, "confidence": 0.9933240098388872, "input_tokens": 520, "latency_ms": 137.34254299998838} +{"id": "g0136-vas_consulta-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0019291283885333353, "vas_cancelamento": 0.0004153109024448496, "marketplace_compra": 0.0006299455276930708, "vas_contratacao": 0.00021587469040797912, "plano_nova_linha": 0.00039966197320388764, "suporte_chip_esim": 0.00010655126690377782, "cancelamento_linha": 0.0002882684630746805, "roaming_duvida": 0.00023376594295926252, "fidelidade_pontos": 0.015786713381964575, "suporte_configuracao": 0.04618825574364899, "plano_consulta": 0.36069284472165614, "sem_correspondencia": 0.5731136789975095}, "confidence": 0.5343058316336466, "input_tokens": 561, "latency_ms": 148.38244499998154} +{"id": "g0136-vas_consulta-regionalismo-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.004608011142243228, "vas_cancelamento": 0.003410679770952163, "vas_consulta": 0.9674706823905227, "sem_correspondencia": 0.02451062669628187}, "confidence": 0.9566275765206967, "input_tokens": 311, "latency_ms": 76.36787799998501} +{"id": "g0136-vas_consulta-regionalismo-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.0006839451244002973, "conta_explicacao": 0.9936439710207854, "conta_pagamento_confirmacao": 0.002301235151258904, "conta_debito_automatico_digital": 0.0007307774282592852, "plano_consulta": 0.00014602208129504, "conta_contestacao": 0.0004813738506816358, "conta_segunda_via": 0.00029162154417465325, "sem_correspondencia": 0.0017210537991448286}, "confidence": 0.9927359668808978, "input_tokens": 435, "latency_ms": 104.61034400003655} +{"id": "g0136-vas_consulta-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.6916609035308035, "vas_cancelamento": 0.0019068405759734388, "plano_consulta": 0.20645213235990897, "sem_correspondencia": 0.09998012353331419}, "confidence": 0.588881204707738, "input_tokens": 325, "latency_ms": 78.90799500000867} +{"id": "g0136-vas_consulta-regionalismo-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_explicacao": 0.14722399941868147, "roaming_pacote": 0.0014170104256430293, "vas_contratacao": 0.016431284934755687, "vas_cancelamento": 0.0004506035606716799, "vas_consulta": 0.8099029184057589, "plano_consulta": 0.0013406379849301223, "internet_pacote_adicional": 0.000207505970289474, "sem_correspondencia": 0.023026039299269555}, "confidence": 0.7827461924637247, "input_tokens": 420, "latency_ms": 104.1856219999886} +{"id": "g0138-vas_consulta-longo_contexto-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.005812584269682758, "plano_consulta": 0.004030270135302921, "vas_consulta": 0.9799676922142533, "sem_correspondencia": 0.010189453380761066}, "confidence": 0.973290256285671, "input_tokens": 348, "latency_ms": 84.66799000001402} +{"id": "g0138-vas_consulta-longo_contexto-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.001963627483391601, "suporte_configuracao": 0.0003407317118528553, "conta_explicacao": 0.02929472161399342, "seguranca_perda_roubo": 0.000664208676277926, "conta_vencimento": 0.0003874318918933564, "marketplace_compra": 0.00018491495559382862, "conta_pagamento_confirmacao": 0.00022825828103652533, "vas_consulta": 0.964624195481173, "conta_segunda_via": 0.0005644750562996016, "plano_consulta": 0.0005107599060397996, "vas_cancelamento": 0.0002621500311485436, "sem_correspondencia": 0.0009745249112994851}, "confidence": 0.961408213252189, "input_tokens": 570, "latency_ms": 148.56621500001665} +{"id": "g0138-vas_consulta-longo_contexto-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0035792448654803056, "cadastro_atualizacao": 0.000494973877257594, "conta_segunda_via": 0.00040301618751935374, "conta_contestacao": 0.3324495616352213, "internet_problema_conexao": 0.00024767216664805896, "troca_numero": 5.5637901622644596e-05, "internet_pacote_adicional": 0.00022171292649876667, "conta_pagamento_confirmacao": 4.68410882140736e-05, "fidelidade_pontos": 0.00015083733344306493, "bonus_nao_recebido": 1.4781121809607392e-05, "vas_contratacao": 0.00022490284495955948, "vas_consulta": 0.6613404584116443, "beneficios_consulta": 6.558367068078799e-05, "fidelidade_resgate": 4.3229304667393665e-05, "vas_cancelamento": 3.7802374710793916e-05, "sem_correspondencia": 0.0006237442896222191}, "confidence": 0.6387631556390875, "input_tokens": 682, "latency_ms": 183.6592450000012} +{"id": "g0138-vas_consulta-longo_contexto-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"beneficios_consulta": 0.007980921544111145, "conta_contestacao": 0.0011883335785295773, "vas_contratacao": 0.0005324098630061822, "vas_cancelamento": 0.0004466155535746923, "suporte_chip_esim": 0.00029850480371207167, "atendimento_humano": 0.0004182429502106663, "vas_consulta": 0.9843480630669676, "plano_troca": 0.0003640021667018351, "plano_consulta": 0.002467499420604181, "marketplace_pedido": 0.00021766905696024984, "internet_pacote_adicional": 0.00010809148156131091, "sem_correspondencia": 0.0016296465140603717}, "confidence": 0.9829251597094193, "input_tokens": 560, "latency_ms": 146.88329099999464} +{"id": "g0138-vas_consulta-longo_contexto-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.05679954858425831, "plano_consulta": 0.012277767382969769, "vas_consulta": 0.9170537144707335, "sem_correspondencia": 0.013868969562038438}, "confidence": 0.8894049526276446, "input_tokens": 338, "latency_ms": 82.00193800001898} +{"id": "g0138-vas_consulta-longo_contexto-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 166, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.06928634276884967, "vas_consulta": 0.9087587063483725, "plano_consulta": 0.01019869574815829, "sem_correspondencia": 0.011756255134619498}, "confidence": 0.8783449417978303, "input_tokens": 340, "latency_ms": 83.70848399999886} +{"id": "g0138-vas_consulta-longo_contexto-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao", "vas_consulta"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0016719497423954232, "cancelamento_linha": 0.00013273507345906623, "conta_pagamento_confirmacao": 0.0002967446501268617, "beneficios_consulta": 0.0002008884123528802, "conta_debito_automatico_digital": 0.000536522513031821, "marketplace_compra": 0.00039594017174653356, "conta_vencimento": 0.0006402408296894272, "conta_contestacao": 0.17958431061441796, "portabilidade": 0.0037540419574426517, "conta_explicacao": 0.8013362620544138, "plano_consulta": 0.0034606108445593984, "sem_correspondencia": 0.00798975313636415}, "confidence": 0.7832759222411787, "input_tokens": 562, "latency_ms": 147.7720569999974} +{"id": "g0138-vas_consulta-longo_contexto-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 141, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"fidelidade_resgate": 0.0008692928675070759, "plano_consulta": 0.0018689908799513501, "roaming_pacote": 0.00026117264120454345, "roaming_duvida": 0.0001571602762390324, "portabilidade": 0.0006375282585888887, "vas_cancelamento": 0.00023175494348192164, "vas_contratacao": 0.0019003387493461373, "internet_pacote_adicional": 0.00017154079053706149, "conta_explicacao": 0.02008829570160911, "internet_problema_conexao": 0.0004426122920335183, "vas_consulta": 0.9711087171176093, "sem_correspondencia": 0.00226259548189214}, "confidence": 0.9684822368555737, "input_tokens": 548, "latency_ms": 146.18695499996193} +{"id": "g0138-vas_consulta-longo_contexto-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 145, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_vencimento": 0.0009256511910876884, "vas_contratacao": 0.00025180327174625493, "portabilidade": 0.0009730121618597177, "vas_cancelamento": 0.0004225187689465537, "conta_contestacao": 0.146460173255015, "plano_troca": 0.0017093025811489755, "vas_consulta": 0.8468434833103019, "suporte_chip_esim": 0.00010967954752990816, "recarga_nao_creditada": 0.00028616873436737616, "plano_consulta": 0.0006017964398730917, "marketplace_compra": 0.0001283060586549987, "conta_segunda_via": 0.0002818664717349887, "bonus_nao_recebido": 7.14549048339684e-05, "cancelamento_linha": 5.743287970627504e-05, "troca_numero": 0.00012041140737374609, "sem_correspondencia": 0.0007569390158195821}, "confidence": 0.836633048864322, "input_tokens": 663, "latency_ms": 179.35172599999305} +{"id": "g0138-vas_consulta-longo_contexto-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.00155839041129774, "conta_contestacao": 0.00023543068592788718, "internet_consumo": 0.00042460049410705575, "recarga_nao_creditada": 0.0002829557919111151, "plano_nova_linha": 0.002082166306746995, "conta_debito_automatico_digital": 0.0006020154793348113, "vas_contratacao": 0.0031787721686512647, "suporte_configuracao": 0.00025282004443084226, "plano_troca": 0.0004662047934175636, "vas_consulta": 0.989501436824938, "recarga_realizar": 0.00028650204089863637, "fidelidade_resgate": 0.00013689635186385724, "seguranca_perda_roubo": 8.810449495985061e-05, "plano_consulta": 0.0006638253182652386, "marketplace_compra": 4.156728086134663e-05, "sem_correspondencia": 0.0001983115123877437}, "confidence": 0.9888015326132674, "input_tokens": 670, "latency_ms": 180.49719699996558} +{"id": "g0138-vas_consulta-longo_contexto-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 162, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9728025422330812, "plano_consulta": 0.0011754973078732197, "marketplace_compra": 0.0016693082518907927, "vas_cancelamento": 0.014459133202283697, "fidelidade_resgate": 0.002599924985540666, "reclamacao_atendimento": 0.00032528209105677956, "vas_contratacao": 0.0004687534232585488, "sem_correspondencia": 0.0064995585050151095}, "confidence": 0.9689171911235216, "input_tokens": 470, "latency_ms": 113.00114099998382} +{"id": "g0138-vas_consulta-longo_contexto-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 144, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.983700685322906, "plano_consulta": 0.006747291286143212, "atendimento_humano": 0.0016213239333634807, "vas_cancelamento": 0.0020071243516572995, "vas_contratacao": 0.002064004583951458, "troca_numero": 0.00031175570948980755, "recarga_nao_creditada": 0.0004955921450245096, "sem_correspondencia": 0.003052222667464168}, "confidence": 0.9813722117976067, "input_tokens": 424, "latency_ms": 104.66336400003229} +{"id": "g0141-beneficios_consulta-informal_abreviado-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.501740418907176, "vas_contratacao": 0.0027293805537242145, "beneficios_consulta": 0.4857791842623462, "sem_correspondencia": 0.00975101627675354}, "confidence": 0.3356538918762347, "input_tokens": 321, "latency_ms": 78.87913899998011} +{"id": "g0141-beneficios_consulta-informal_abreviado-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.013556692398211459, "vas_contratacao": 0.034159909880238856, "beneficios_consulta": 0.9327817085231088, "sem_correspondencia": 0.01950168919844093}, "confidence": 0.9103756113641451, "input_tokens": 319, "latency_ms": 78.06121499999108} +{"id": "g0141-beneficios_consulta-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.0007816114985676314, "bonus_nao_recebido": 0.00024303256976405453, "plano_nova_linha": 0.0007999107428414746, "internet_pacote_adicional": 0.0003704447294637283, "desconto_retencao": 0.0005111932374787773, "plano_consulta": 0.9931262884797694, "fidelidade_pontos": 0.0003902599361355155, "vas_contratacao": 0.00024918534878537056, "fidelidade_resgate": 0.0005453312681457424, "conta_debito_automatico_digital": 7.133821405800864e-05, "parceiros_ofertas": 0.000139889398235264, "sem_correspondencia": 0.0027715145767550405}, "confidence": 0.9925014056142941, "input_tokens": 560, "latency_ms": 146.66268400003446} +{"id": "g0141-beneficios_consulta-informal_abreviado-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.0006376982006066448, "plano_consulta": 0.10048857022170737, "fidelidade_resgate": 0.0005405891984410004, "desconto_retencao": 0.0003632956026584214, "bonus_nao_recebido": 0.0002571210765329267, "vas_contratacao": 0.0005233282922539583, "beneficios_consulta": 0.8949348232966254, "sem_correspondencia": 0.0022545741111742413}, "confidence": 0.8799255123390005, "input_tokens": 439, "latency_ms": 104.70434100000148} +{"id": "g0141-beneficios_consulta-informal_abreviado-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.0006420458068535691, "bonus_nao_recebido": 0.0003708696302358797, "fidelidade_pontos": 0.0004560952208754785, "vas_contratacao": 0.00031227733166569276, "plano_consulta": 0.0024507762219107814, "beneficios_consulta": 0.9931769292214379, "fidelidade_resgate": 0.0001283800152140629, "sem_correspondencia": 0.002462626551806612}, "confidence": 0.9922022048245006, "input_tokens": 442, "latency_ms": 105.94568699997353} +{"id": "g0141-beneficios_consulta-informal_abreviado-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.37350365548489267, "fidelidade_resgate": 0.0015637875988363445, "cancelamento_linha": 0.0018557973459745933, "marketplace_pedido": 0.0008298190760721602, "recarga_saldo": 0.00047707520565912594, "fidelidade_pontos": 0.00021117072563422886, "conta_vencimento": 0.0010486190216934756, "vas_contratacao": 0.5454558401938474, "plano_consulta": 0.07189896101138715, "desconto_retencao": 0.0001614368674134088, "bonus_nao_recebido": 0.00012624945794490266, "sem_correspondencia": 0.0028675880106446222}, "confidence": 0.5041336438478333, "input_tokens": 536, "latency_ms": 143.8076419999561} +{"id": "g0141-beneficios_consulta-informal_abreviado-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"portabilidade": 0.004049218073312833, "internet_consumo": 0.001964204715712381, "suporte_chip_esim": 0.0009369284438568514, "vas_contratacao": 0.2360953548175619, "internet_pacote_adicional": 0.0014359359545301565, "conta_explicacao": 0.0016711159172396472, "beneficios_consulta": 0.7022924730463772, "desconto_retencao": 0.00019428443395345536, "fidelidade_resgate": 0.0007943979553043823, "vas_consulta": 0.04283416904751951, "marketplace_compra": 0.0001643617424602244, "fidelidade_pontos": 6.423185802313307e-05, "plano_consulta": 0.006497286364204164, "conta_debito_automatico_digital": 0.00036407008390006265, "bonus_nao_recebido": 2.1154387876710044e-05, "sem_correspondencia": 0.0006208131581674611}, "confidence": 0.6824453045828024, "input_tokens": 670, "latency_ms": 180.80305099999805} +{"id": "g0141-beneficios_consulta-informal_abreviado-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.015485843626662252, "beneficios_consulta": 0.9686017649297913, "vas_contratacao": 0.00930386662782391, "sem_correspondencia": 0.006608524815722472}, "confidence": 0.9581356865730554, "input_tokens": 318, "latency_ms": 77.04638699999578} +{"id": "g0141-beneficios_consulta-informal_abreviado-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.5312250577694516, "vas_contratacao": 0.008988904513054292, "plano_consulta": 0.414214148567325, "sem_correspondencia": 0.04557188915016914}, "confidence": 0.37496674369260213, "input_tokens": 319, "latency_ms": 77.61223199997858} +{"id": "g0141-beneficios_consulta-informal_abreviado-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8566475370443227, "plano_consulta": 0.1225282744014282, "vas_contratacao": 0.004141136531679719, "sem_correspondencia": 0.01668305202256938}, "confidence": 0.8088633827257635, "input_tokens": 320, "latency_ms": 77.53473899998653} +{"id": "g0141-beneficios_consulta-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.29361715909256936, "vas_contratacao": 0.5700782943694911, "desconto_retencao": 0.005342460171941263, "sem_correspondencia": 0.13096208636599824}, "confidence": 0.42677105915932145, "input_tokens": 320, "latency_ms": 79.99295600001233} +{"id": "g0141-beneficios_consulta-informal_abreviado-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.7002733646238426, "recarga_saldo": 0.0004117985951164807, "conta_segunda_via": 0.00018828394070267185, "suporte_sem_sinal": 0.0006362636388433175, "bonus_nao_recebido": 0.0001982034662713164, "vas_contratacao": 0.0019503247424182664, "fidelidade_resgate": 0.0001574898994076528, "roaming_duvida": 5.76350230416533e-05, "desconto_retencao": 0.0004473387666071261, "negociacao_religacao": 5.607833084928965e-05, "vas_consulta": 0.015907024270288905, "portabilidade": 0.0005132864666226206, "plano_consulta": 0.278365783242802, "troca_numero": 0.00010876823590915385, "fidelidade_pontos": 3.4180495666110933e-05, "sem_correspondencia": 0.000694176261610881}, "confidence": 0.6802915889320988, "input_tokens": 648, "latency_ms": 175.7022040000038} +{"id": "g0142-beneficios_consulta-erros_digitacao-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.7047672309274781, "vas_contratacao": 0.0030756741782136205, "plano_consulta": 0.27294440278877374, "sem_correspondencia": 0.019212692105534564}, "confidence": 0.6063563079033041, "input_tokens": 309, "latency_ms": 76.06307100002141} +{"id": "g0142-beneficios_consulta-erros_digitacao-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.0011839623110427519, "desconto_retencao": 0.0007003928822856706, "vas_contratacao": 0.001609883838645499, "fidelidade_resgate": 0.00036811986880754905, "beneficios_consulta": 0.9700843858108619, "bonus_nao_recebido": 0.00039340089095183636, "fidelidade_pontos": 9.52411592829027e-05, "sem_correspondencia": 0.025564613238121935}, "confidence": 0.9658107266409852, "input_tokens": 430, "latency_ms": 103.2788759999903} +{"id": "g0142-beneficios_consulta-erros_digitacao-02-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.0025471914575572376, "fidelidade_resgate": 0.0006285568745164502, "beneficios_consulta": 0.9814166130593637, "marketplace_pedido": 0.0015115671736265015, "internet_pacote_adicional": 0.0005803977524969114, "fidelidade_pontos": 0.00013468314179353988, "desconto_retencao": 0.00037921780969186206, "vas_contratacao": 0.006740820615938343, "roaming_cobranca": 0.0002489044896349596, "bonus_nao_recebido": 3.56407474052882e-05, "plano_troca": 0.005065487364101183, "sem_correspondencia": 0.0007109195138739858}, "confidence": 0.9797272142465786, "input_tokens": 546, "latency_ms": 144.48184100001527} +{"id": "g0142-beneficios_consulta-erros_digitacao-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9691293863039419, "plano_consulta": 0.01469541012695222, "vas_contratacao": 0.0029007033729963132, "sem_correspondencia": 0.013274500196109613}, "confidence": 0.958839181738589, "input_tokens": 309, "latency_ms": 76.00651699999617} +{"id": "g0142-beneficios_consulta-erros_digitacao-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.05980796943261712, "vas_contratacao": 0.007265566503781076, "beneficios_consulta": 0.9111799794334741, "sem_correspondencia": 0.021746484630127703}, "confidence": 0.8815733059112986, "input_tokens": 304, "latency_ms": 76.79547700001876} +{"id": "g0142-beneficios_consulta-erros_digitacao-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0014807164292914897, "plano_consulta": 0.0006048822821053555, "beneficios_consulta": 0.992079667455204, "sem_correspondencia": 0.005834733833399204}, "confidence": 0.9894395566069386, "input_tokens": 309, "latency_ms": 76.78626400002031} +{"id": "g0142-beneficios_consulta-erros_digitacao-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.002030279934111454, "roaming_duvida": 0.0005111261588045796, "parceiros_ofertas": 0.0010660802623286296, "reclamacao_atendimento": 0.0002778404133847223, "marketplace_compra": 0.0005394209145591516, "recarga_realizar": 0.0003373630580331769, "suporte_sem_sinal": 0.0017634096365091538, "vas_consulta": 0.884753808510764, "internet_problema_conexao": 0.0011810824603923215, "plano_consulta": 0.04520370675656618, "vas_contratacao": 0.055856509429809895, "sem_correspondencia": 0.006479372464736688}, "confidence": 0.8742768820117423, "input_tokens": 538, "latency_ms": 144.34490200000027} +{"id": "g0142-beneficios_consulta-erros_digitacao-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.0007530951077030978, "bonus_nao_recebido": 0.00011570242876382002, "fidelidade_pontos": 0.00020043149152763806, "vas_contratacao": 0.00016249929890833892, "roaming_cobranca": 0.0002922837505694438, "plano_consulta": 0.9854838365728485, "fidelidade_resgate": 0.00010028644686935116, "seguranca_perda_roubo": 8.672755526398465e-05, "conta_explicacao": 0.007931276490371736, "desconto_retencao": 2.2615325341344735e-05, "beneficios_consulta": 0.00024842020831016416, "sem_correspondencia": 0.004602825323522685}, "confidence": 0.9841641853521982, "input_tokens": 544, "latency_ms": 142.51288799999884} +{"id": "g0142-beneficios_consulta-erros_digitacao-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.001452416444819092, "seguranca_perda_roubo": 0.00034255247741652773, "desconto_retencao": 0.0003630352060304459, "vas_contratacao": 0.00048204923860998617, "recarga_nao_creditada": 0.0003426364453655717, "negociacao_religacao": 0.0013172455727258581, "beneficios_consulta": 0.9921344847360825, "bonus_nao_recebido": 0.00037706619957215894, "fidelidade_resgate": 0.0005768878804242315, "troca_numero": 0.00012200766385964147, "cancelamento_linha": 0.0001589799470603251, "fidelidade_pontos": 9.970585357198929e-05, "vas_consulta": 0.00010794970861048358, "plano_consulta": 0.0007337608750199372, "conta_vencimento": 0.00016289010799822005, "sem_correspondencia": 0.0012263316428331344}, "confidence": 0.9916101170518213, "input_tokens": 620, "latency_ms": 165.04102599998305} +{"id": "g0142-beneficios_consulta-erros_digitacao-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_cancelamento": 0.0003438242973392001, "recarga_realizar": 0.0004669833470017438, "atendimento_humano": 0.0011873907209081428, "vas_contratacao": 0.000468821351398262, "beneficios_consulta": 0.9935684793460112, "plano_consulta": 0.0013158969746983045, "cancelamento_linha": 0.00015708625943294398, "desconto_retencao": 0.0001364277654353296, "roaming_cobranca": 0.00043484193641763684, "fidelidade_resgate": 6.818237128868993e-05, "bonus_nao_recebido": 0.0014182171769658136, "suporte_sem_sinal": 0.00010796524639783119, "portabilidade": 9.090961018245076e-05, "roaming_duvida": 7.758969833896331e-05, "fidelidade_pontos": 5.6051976207394464e-05, "sem_correspondencia": 0.00010133192197633203}, "confidence": 0.9931397113024115, "input_tokens": 636, "latency_ms": 170.85586799998964} +{"id": "g0142-beneficios_consulta-erros_digitacao-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_configuracao": 0.0007514229658518638, "bonus_nao_recebido": 0.000268806221363661, "marketplace_pedido": 0.0007026806380221528, "vas_contratacao": 0.0010722583639823885, "fidelidade_resgate": 0.0003158756529981849, "roaming_cobranca": 0.00018065272571890604, "desconto_retencao": 0.00032035984929924474, "plano_consulta": 0.6439896448296613, "fidelidade_pontos": 0.000266983601994158, "suporte_chip_esim": 0.00025174773925292783, "conta_debito_automatico_digital": 0.0006367137842868511, "conta_contestacao": 0.00024157251402950156, "cancelamento_linha": 0.0001907183436533978, "beneficios_consulta": 0.3490773597594336, "reclamacao_atendimento": 0.00012370222214263404, "sem_correspondencia": 0.0016095007883093243}, "confidence": 0.6202556211516386, "input_tokens": 667, "latency_ms": 179.87533600000916} +{"id": "g0142-beneficios_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.0007861917503110224, "fidelidade_resgate": 0.00018205783292592036, "troca_numero": 0.0002671489530134958, "fidelidade_pontos": 0.00010916174889131143, "negociacao_divida": 0.00042556018911244436, "vas_contratacao": 0.0003062068829300142, "plano_consulta": 0.9954499013281158, "atendimento_humano": 0.00014593309342618842, "bonus_nao_recebido": 0.00045543181622102806, "desconto_retencao": 0.0001230765796932128, "roaming_pacote": 0.00012745273283813917, "sem_correspondencia": 0.0016218770925214572}, "confidence": 0.995036255994308, "input_tokens": 521, "latency_ms": 139.62503699997342} +{"id": "g0145-beneficios_consulta-longo_contexto-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 219, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0015057174495803612, "beneficios_consulta": 0.9828607466540723, "plano_consulta": 0.009327678247003231, "sem_correspondencia": 0.006305857649344054}, "confidence": 0.9771476622054296, "input_tokens": 359, "latency_ms": 84.25187799997502} +{"id": "g0145-beneficios_consulta-longo_contexto-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 199, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.14104435543790703, "beneficios_consulta": 0.8465673397265824, "bonus_nao_recebido": 0.002477666211291879, "vas_contratacao": 0.00784893229785825, "fidelidade_pontos": 0.0005246767661709563, "desconto_retencao": 0.00011713296838261879, "fidelidade_resgate": 7.964536131916873e-05, "sem_correspondencia": 0.0013402512304876459}, "confidence": 0.8246483882589513, "input_tokens": 468, "latency_ms": 113.51261499999055} +{"id": "g0145-beneficios_consulta-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_pontos": 0.0009016214683363822, "fidelidade_resgate": 0.0014788847005998966, "desconto_retencao": 0.001360610845348808, "plano_consulta": 0.9224616474171814, "vas_contratacao": 0.030406085015035177, "bonus_nao_recebido": 0.0037859933919577268, "roaming_cobranca": 0.00015799046067266153, "sem_correspondencia": 0.03944716670086799}, "confidence": 0.9113847399053501, "input_tokens": 470, "latency_ms": 115.05710099999078} +{"id": "g0145-beneficios_consulta-longo_contexto-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 181, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0031091468874953386, "beneficios_consulta": 0.8886068982630135, "plano_consulta": 0.09781240666119476, "sem_correspondencia": 0.01047154818829642}, "confidence": 0.8514758643506847, "input_tokens": 343, "latency_ms": 84.898499000019} +{"id": "g0145-beneficios_consulta-longo_contexto-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 224, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"cadastro_atualizacao": 0.00033615693812020885, "vas_contratacao": 0.000376996718953098, "negociacao_religacao": 0.0006814183335102536, "marketplace_pedido": 0.00026142828860651674, "beneficios_consulta": 0.8144124744060353, "desconto_retencao": 0.00014055922536394404, "conta_explicacao": 0.004235245517408721, "conta_segunda_via": 6.168616249434425e-05, "internet_pacote_adicional": 8.943746116483277e-05, "internet_problema_conexao": 3.347309562269001e-05, "conta_debito_automatico_digital": 7.338719587083436e-05, "bonus_nao_recebido": 1.839317162155237e-05, "fidelidade_pontos": 9.822446225701626e-05, "plano_consulta": 0.1785156580631465, "fidelidade_resgate": 0.00019113100143351594, "sem_correspondencia": 0.00047432995839068214}, "confidence": 0.8020399726997712, "input_tokens": 715, "latency_ms": 189.53648900003373} +{"id": "g0145-beneficios_consulta-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.2736426183128156, "vas_contratacao": 0.2774177851686091, "desconto_retencao": 0.03128671399479565, "sem_correspondencia": 0.4176528825237796}, "confidence": 0.22353717669837278, "input_tokens": 343, "latency_ms": 83.33723999999165} +{"id": "g0145-beneficios_consulta-longo_contexto-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 185, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.13817195039325286, "fidelidade_pontos": 0.0006989990090465417, "desconto_retencao": 0.0005047371169393969, "beneficios_consulta": 0.8537673787783784, "vas_contratacao": 0.00619484969750937, "bonus_nao_recebido": 2.5385766492484136e-05, "fidelidade_resgate": 2.012032560034753e-05, "sem_correspondencia": 0.0006165789127806181}, "confidence": 0.8328770043181467, "input_tokens": 462, "latency_ms": 112.15587600003118} +{"id": "g0145-beneficios_consulta-longo_contexto-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.023287217251410145, "plano_consulta": 0.323664160922699, "desconto_retencao": 0.028056320372892404, "sem_correspondencia": 0.6249923014529984}, "confidence": 0.4999897352706646, "input_tokens": 348, "latency_ms": 84.46529199994757} +{"id": "g0145-beneficios_consulta-longo_contexto-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 188, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.04389381985828462, "beneficios_consulta": 0.9286364351355605, "vas_contratacao": 0.008888168037764104, "sem_correspondencia": 0.018581576968390683}, "confidence": 0.9048485801807477, "input_tokens": 343, "latency_ms": 83.89406800000643} +{"id": "g0145-beneficios_consulta-longo_contexto-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 186, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.0010627505158243345, "bonus_nao_recebido": 0.0003012693139132394, "beneficios_consulta": 0.7531515607432293, "vas_contratacao": 0.0005748997716746412, "atendimento_humano": 7.732463266621464e-05, "conta_vencimento": 0.00014586143218417487, "marketplace_compra": 0.00013266909688217017, "plano_consulta": 0.23906504967958891, "fidelidade_pontos": 0.00011443260688193725, "desconto_retencao": 4.3333304480800734e-05, "fidelidade_resgate": 0.0002566792791428342, "sem_correspondencia": 0.005074169623531294}, "confidence": 0.7307107935380686, "input_tokens": 572, "latency_ms": 149.20299999999997} +{"id": "g0145-beneficios_consulta-longo_contexto-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.0007623940128277835, "plano_consulta": 0.0002331867841171099, "fidelidade_pontos": 0.00022735963963001237, "parceiros_ofertas": 0.0004090588892329906, "internet_problema_conexao": 0.00024911060289823376, "fidelidade_resgate": 0.0003065983508991155, "beneficios_consulta": 0.9967749274092735, "internet_pacote_adicional": 0.0001972245840122578, "bonus_nao_recebido": 0.00020005549614040034, "vas_contratacao": 5.531756380716614e-05, "conta_debito_automatico_digital": 6.090319817837128e-05, "desconto_retencao": 6.308613825349645e-05, "atendimento_humano": 6.899143870421178e-05, "seguranca_fraude": 6.793497624710832e-05, "recarga_nao_creditada": 0.00011141000284228013, "sem_correspondencia": 0.00021244091293581177}, "confidence": 0.9965599225698918, "input_tokens": 680, "latency_ms": 184.01564599997755} +{"id": "g0145-beneficios_consulta-longo_contexto-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["vas_contratacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 197, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.06532838301226286, "beneficios_consulta": 0.7837555061396758, "plano_consulta": 0.11428908515175908, "sem_correspondencia": 0.036627025696302294}, "confidence": 0.7116740081862343, "input_tokens": 344, "latency_ms": 83.39341000004197} +{"id": "g0149-desconto_retencao-erros_digitacao-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.05200528515024077, "fidelidade_resgate": 0.0007801841441628729, "vas_contratacao": 0.0003926839563670996, "plano_troca": 0.1195927634596546, "suporte_configuracao": 0.00027172110573760926, "internet_problema_conexao": 0.000321860811093147, "conta_segunda_via": 7.21343884705995e-05, "fidelidade_pontos": 2.9439137121330933e-05, "bonus_nao_recebido": 0.00020445123295916481, "negociacao_religacao": 1.5163481456777156e-05, "beneficios_consulta": 4.30653191004242e-05, "vas_consulta": 0.0003689596387082593, "desconto_retencao": 0.7901553837699026, "conta_contestacao": 0.0003344866893328727, "cancelamento_linha": 8.947585164861087e-05, "sem_correspondencia": 0.035322941864043285}, "confidence": 0.776165742687896, "input_tokens": 663, "latency_ms": 179.20394699996223} +{"id": "g0149-desconto_retencao-erros_digitacao-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.006088629187120507, "plano_troca": 0.0016635269158220077, "desconto_retencao": 0.9683428677684851, "fidelidade_resgate": 0.002808366620668154, "cancelamento_linha": 0.0028274050463501814, "negociacao_divida": 0.006033488622549162, "fidelidade_pontos": 0.0003008806980133451, "sem_correspondencia": 0.011934835140991416}, "confidence": 0.9638204203068403, "input_tokens": 423, "latency_ms": 103.29698999998982} +{"id": "g0149-desconto_retencao-erros_digitacao-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.002057340835389674, "negociacao_divida": 0.04810054958496897, "plano_troca": 0.03349194822553003, "desconto_retencao": 0.913780927261035, "cancelamento_linha": 0.00031583880241498974, "beneficios_consulta": 0.00011623138663041566, "fidelidade_resgate": 0.00012204910202868586, "sem_correspondencia": 0.0020151148020021597}, "confidence": 0.9014639168697546, "input_tokens": 428, "latency_ms": 104.59124299995892} +{"id": "g0149-desconto_retencao-erros_digitacao-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.0036971712551244758, "plano_troca": 0.0061763752372201025, "desconto_retencao": 0.9671701506315077, "sem_correspondencia": 0.022956302876147673}, "confidence": 0.9562268675086772, "input_tokens": 319, "latency_ms": 79.62935600005494} +{"id": "g0149-desconto_retencao-erros_digitacao-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.0014489702548827618, "marketplace_pedido": 0.0007086557339221292, "desconto_retencao": 0.9941448256914563, "plano_troca": 0.0011670539157254026, "recarga_realizar": 0.00038505838870653893, "seguranca_fraude": 0.00019819784016070685, "internet_problema_conexao": 0.0002464975285436468, "conta_pagamento_confirmacao": 0.00030444739753023205, "fidelidade_pontos": 0.00029870381350354436, "bonus_nao_recebido": 3.10350982973584e-05, "suporte_configuracao": 9.814611566450878e-05, "cancelamento_linha": 4.830983166434561e-05, "conta_vencimento": 5.506180723013915e-05, "beneficios_consulta": 5.1239130220988556e-05, "fidelidade_resgate": 6.356230121070008e-05, "sem_correspondencia": 0.0007502351512808043}, "confidence": 0.9937544807375535, "input_tokens": 657, "latency_ms": 174.42093799996883} +{"id": "g0149-desconto_retencao-erros_digitacao-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.0027937939008904015, "desconto_retencao": 0.9746699616214871, "fidelidade_resgate": 0.002851652836978962, "parceiros_ofertas": 0.0009325154878195421, "cancelamento_linha": 0.0133080787609553, "internet_consumo": 0.0005563967441436838, "recarga_nao_creditada": 0.0001444493467430556, "beneficios_consulta": 0.00012673207997063434, "fidelidade_pontos": 0.00018174249926731725, "bonus_nao_recebido": 1.9591104778986424e-05, "plano_troca": 0.0013144413551606632, "sem_correspondencia": 0.0031006442618044137}, "confidence": 0.9723672308598043, "input_tokens": 526, "latency_ms": 141.16826399998672} +{"id": "g0149-desconto_retencao-erros_digitacao-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9807248575139645, "plano_troca": 0.006282313279841979, "cancelamento_linha": 0.005563679732404277, "sem_correspondencia": 0.00742914947378922}, "confidence": 0.9742998100186191, "input_tokens": 312, "latency_ms": 75.89122100000623} +{"id": "g0149-desconto_retencao-erros_digitacao-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 90, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9818673371661176, "plano_troca": 0.006507488468828235, "cancelamento_linha": 0.005235745107224589, "sem_correspondencia": 0.006389429257829606}, "confidence": 0.97582311622149, "input_tokens": 317, "latency_ms": 77.18107099998406} +{"id": "g0149-desconto_retencao-erros_digitacao-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.05100362497207708, "desconto_retencao": 0.8975615389091404, "cancelamento_linha": 0.00428285935313093, "sem_correspondencia": 0.04715197676565165}, "confidence": 0.863415385212187, "input_tokens": 322, "latency_ms": 78.5226029999535} +{"id": "g0149-desconto_retencao-erros_digitacao-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.0026831419843670063, "desconto_retencao": 0.9900600343284464, "fidelidade_resgate": 0.00226015727473447, "cancelamento_linha": 0.001655326425203815, "vas_consulta": 0.000887405708024054, "plano_troca": 0.001069145941838121, "fidelidade_pontos": 0.0002336918071254845, "conta_debito_automatico_digital": 0.0002039602869014624, "negociacao_divida": 0.0001741099318382612, "suporte_configuracao": 2.6719166833308347e-05, "bonus_nao_recebido": 8.125314320223372e-05, "sem_correspondencia": 0.0006650540014852064}, "confidence": 0.9891564010855783, "input_tokens": 551, "latency_ms": 145.0571159999754} +{"id": "g0149-desconto_retencao-erros_digitacao-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"bonus_nao_recebido": 0.0012640063886167785, "beneficios_consulta": 0.000722508917318094, "roaming_pacote": 0.0006340013656786397, "cancelamento_linha": 0.0025767832737046796, "portabilidade": 0.9422240014995603, "fidelidade_pontos": 0.0006182407354971979, "plano_troca": 0.00022789346320917906, "marketplace_compra": 0.0001351125757176238, "negociacao_divida": 0.00027352092815148733, "cadastro_atualizacao": 9.173282840422177e-05, "desconto_retencao": 0.04944197664285407, "conta_explicacao": 0.00026990179470138566, "fidelidade_resgate": 9.683070430483908e-05, "conta_segunda_via": 6.36249712239773e-05, "conta_debito_automatico_digital": 0.0003802263590767114, "sem_correspondencia": 0.0009796375519806032}, "confidence": 0.9383722682661981, "input_tokens": 664, "latency_ms": 179.54052700002876} +{"id": "g0149-desconto_retencao-erros_digitacao-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.04559883184337664, "fidelidade_pontos": 0.0017145872056341623, "beneficios_consulta": 0.002007783151655399, "desconto_retencao": 0.9438279939395183, "plano_troca": 0.00029580422373924733, "fidelidade_resgate": 0.00016528737947495912, "cancelamento_linha": 3.656948552166426e-05, "sem_correspondencia": 0.006353142771079665}, "confidence": 0.9358034216451634, "input_tokens": 427, "latency_ms": 103.6087029999635} +{"id": "g0151-desconto_retencao-emocional-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0017710535143013468, "conta_explicacao": 0.00027610117781876856, "bonus_nao_recebido": 0.00037562328941001197, "negociacao_divida": 0.0003412295992624148, "fidelidade_pontos": 0.00033899188302747733, "beneficios_consulta": 0.0004543304288940014, "conta_debito_automatico_digital": 0.00020443699587224145, "cancelamento_linha": 0.05641526427632616, "plano_troca": 0.0013073533912930095, "desconto_retencao": 0.9345925568055968, "cadastro_atualizacao": 0.00019316427894127674, "sem_correspondencia": 0.0037298943592565434}, "confidence": 0.9286464256061056, "input_tokens": 569, "latency_ms": 148.4537779999755} +{"id": "g0151-desconto_retencao-emocional-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0014090393361182551, "bonus_nao_recebido": 0.0004214209347849191, "plano_troca": 0.0004840520655444661, "beneficios_consulta": 0.0005354131891375877, "cancelamento_linha": 0.00028028546919641335, "negociacao_divida": 0.0008912148408580798, "desconto_retencao": 0.9936824401669543, "roaming_pacote": 0.0006069051696734856, "marketplace_compra": 0.00034293413110103664, "fidelidade_pontos": 0.00020206137490819573, "conta_pagamento_confirmacao": 9.806046835731512e-05, "sem_correspondencia": 0.0010461728533659991}, "confidence": 0.9931081165457684, "input_tokens": 551, "latency_ms": 144.7257039999954} +{"id": "g0151-desconto_retencao-emocional-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.0018723738128046084, "parceiros_ofertas": 0.0007227702548175414, "beneficios_consulta": 0.001497252750573095, "desconto_retencao": 0.857418322002206, "bonus_nao_recebido": 0.0002754244765436901, "fidelidade_resgate": 0.0002748537717207422, "roaming_duvida": 0.0009225969384015856, "fidelidade_pontos": 0.0001272734525519341, "plano_troca": 0.1124722003540506, "conta_contestacao": 0.00031820048190543134, "cancelamento_linha": 0.005617742985125479, "sem_correspondencia": 0.0184809887192991}, "confidence": 0.8444563512751341, "input_tokens": 556, "latency_ms": 145.4065369999853} +{"id": "g0151-desconto_retencao-emocional-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0021039849277048636, "bonus_nao_recebido": 0.0009142065710729478, "fidelidade_pontos": 0.0021150638806769423, "cancelamento_linha": 0.012653753870211096, "desconto_retencao": 0.9616554482669366, "beneficios_consulta": 0.00075856406525058, "reclamacao_atendimento": 0.0005811261118500796, "negociacao_divida": 0.0001838572164715954, "recarga_realizar": 0.0005938584526687443, "internet_pacote_adicional": 4.307323270465751e-05, "fidelidade_resgate": 0.0002291103109962104, "sem_correspondencia": 0.018167953093455445}, "confidence": 0.9581695799275675, "input_tokens": 547, "latency_ms": 144.90931000000273} +{"id": "g0151-desconto_retencao-emocional-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.000630504352504343, "plano_troca": 0.00046893594074784347, "beneficios_consulta": 0.00031417814086475755, "cancelamento_linha": 0.00022819897594265732, "negociacao_divida": 0.10366876301653484, "fidelidade_resgate": 0.0009092853794798112, "desconto_retencao": 0.8892715070006266, "sem_correspondencia": 0.004508627193298964}, "confidence": 0.8734531508578592, "input_tokens": 432, "latency_ms": 104.19522500001221} +{"id": "g0151-desconto_retencao-emocional-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"vas_cancelamento": 0.15678440390244935, "beneficios_consulta": 0.0023376155746696165, "bonus_nao_recebido": 0.0018087171355330434, "desconto_retencao": 0.8213210616398142, "fidelidade_resgate": 0.0009252619770991651, "conta_vencimento": 0.00016349165101448658, "negociacao_divida": 0.00015751669194664003, "marketplace_pedido": 4.8666593075800796e-05, "fidelidade_pontos": 0.00014169291423545948, "cancelamento_linha": 0.0014645454295644613, "plano_troca": 0.0001275066594887272, "sem_correspondencia": 0.014719519831109078}, "confidence": 0.8050775217888885, "input_tokens": 546, "latency_ms": 145.27665899998965} +{"id": "g0151-desconto_retencao-emocional-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.002372833145301784, "cancelamento_linha": 0.0007191061433581657, "roaming_cobranca": 0.0006764057349732764, "plano_troca": 0.001279782592419818, "fidelidade_pontos": 0.0006441444543769913, "desconto_retencao": 0.9931172627540673, "suporte_sem_sinal": 0.00019071823250557958, "beneficios_consulta": 0.0002344561459508353, "negociacao_religacao": 0.0002364577659242868, "fidelidade_resgate": 2.5506648148746035e-05, "bonus_nao_recebido": 6.890230984820814e-05, "sem_correspondencia": 0.000434424073125008}, "confidence": 0.9924915593680731, "input_tokens": 553, "latency_ms": 145.57179899998118} +{"id": "g0151-desconto_retencao-emocional-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.0006314103259195023, "roaming_pacote": 0.0006010144753875357, "vas_cancelamento": 0.0011890824405791475, "conta_pagamento_confirmacao": 0.00048468822867164146, "suporte_configuracao": 0.00020062379761600274, "fidelidade_pontos": 0.0003043741644939476, "fidelidade_resgate": 0.00021334998884309407, "desconto_retencao": 0.9951231941013372, "beneficios_consulta": 0.00036588071141010987, "troca_numero": 5.280641543642266e-05, "roaming_cobranca": 0.00021572721137121516, "negociacao_divida": 0.0002702387834631036, "plano_troca": 0.00012991126642396736, "cancelamento_linha": 3.700726877560057e-05, "seguranca_fraude": 4.30136850993593e-05, "sem_correspondencia": 0.00013767713517217044}, "confidence": 0.994798073708093, "input_tokens": 652, "latency_ms": 177.52201199999718} +{"id": "g0151-desconto_retencao-emocional-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.005928416697700843, "plano_troca": 0.013303741028835187, "desconto_retencao": 0.9711755967635862, "sem_correspondencia": 0.009592245509877726}, "confidence": 0.9615674623514483, "input_tokens": 316, "latency_ms": 76.89067799998384} +{"id": "g0151-desconto_retencao-emocional-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9518339171140214, "plano_troca": 0.028549485251700504, "cancelamento_linha": 0.008986853134590167, "sem_correspondencia": 0.010629744499687913}, "confidence": 0.9357785561520285, "input_tokens": 328, "latency_ms": 78.0942509999818} +{"id": "g0151-desconto_retencao-emocional-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.981477169104146, "plano_troca": 0.007770460046387483, "cancelamento_linha": 0.0056580381274558755, "sem_correspondencia": 0.005094332722010643}, "confidence": 0.9753028921388612, "input_tokens": 311, "latency_ms": 77.48752300000206} +{"id": "g0151-desconto_retencao-emocional-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0018944868279128304, "plano_troca": 0.0008624000954231541, "fidelidade_pontos": 0.00043607449441571377, "cancelamento_linha": 0.0028209471390533694, "beneficios_consulta": 0.0004989377995220934, "negociacao_divida": 0.0008689746003323223, "desconto_retencao": 0.9894810286389846, "sem_correspondencia": 0.0031371504043558244}, "confidence": 0.9879783184445541, "input_tokens": 427, "latency_ms": 104.15846199998668} +{"id": "g0152-desconto_retencao-longo_contexto-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 105, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 286, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.15958593936783216, "plano_troca": 0.09187940635677497, "desconto_retencao": 0.7422286331517596, "sem_correspondencia": 0.006306021123633321}, "confidence": 0.6563048442023459, "input_tokens": 368, "latency_ms": 87.09938800001282} +{"id": "g0152-desconto_retencao-longo_contexto-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 212, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"parceiros_ofertas": 0.002065711764015344, "roaming_cobranca": 0.001289456095646347, "negociacao_divida": 0.0025909756041195254, "desconto_retencao": 0.9601558376093391, "bonus_nao_recebido": 0.00035280119969083643, "fidelidade_pontos": 0.00030244910802769534, "plano_nova_linha": 0.0050388865159872, "plano_troca": 0.022292556371397935, "fidelidade_resgate": 0.00034345264979607204, "cancelamento_linha": 0.00015138421624570248, "beneficios_consulta": 0.00013159953951738794, "sem_correspondencia": 0.005284889326217027}, "confidence": 0.9565336410283699, "input_tokens": 570, "latency_ms": 148.61209700001154} +{"id": "g0152-desconto_retencao-longo_contexto-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.990106373347424, "plano_troca": 0.003403820496538112, "cancelamento_linha": 0.0035374611325066953, "sem_correspondencia": 0.0029523450235311222}, "confidence": 0.9868084977965653, "input_tokens": 346, "latency_ms": 83.24105499997358} +{"id": "g0152-desconto_retencao-longo_contexto-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0036557957548971594, "desconto_retencao": 0.9884033161412388, "cancelamento_linha": 0.001822478410708312, "sem_correspondencia": 0.006118409693155785}, "confidence": 0.9845377548549847, "input_tokens": 355, "latency_ms": 84.47107599999981} +{"id": "g0152-desconto_retencao-longo_contexto-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_pontos": 0.0018993093968063188, "beneficios_consulta": 0.0014316613919839376, "bonus_nao_recebido": 0.0009893274556433697, "atendimento_humano": 0.0004227957045785955, "troca_numero": 0.001558419342297673, "negociacao_divida": 0.17987871179486137, "cancelamento_linha": 0.009802252527920975, "fidelidade_resgate": 0.00042048118964850285, "internet_consumo": 0.00239564803845715, "plano_troca": 0.762775844567701, "internet_problema_conexao": 0.0001403164035152839, "sem_correspondencia": 0.03828523218658596}, "confidence": 0.7412100122556737, "input_tokens": 539, "latency_ms": 142.99690400002874} +{"id": "g0152-desconto_retencao-longo_contexto-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 135, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0013760961777264991, "negociacao_divida": 0.0010723437570334395, "beneficios_consulta": 0.0008886312365281683, "desconto_retencao": 0.9814530154762111, "fidelidade_pontos": 0.00034126968400856664, "plano_troca": 0.0013699556649489626, "cancelamento_linha": 0.010878153045378485, "sem_correspondencia": 0.002620534958164735}, "confidence": 0.9788034462585272, "input_tokens": 443, "latency_ms": 105.08486800000583} +{"id": "g0152-desconto_retencao-longo_contexto-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.6565709585518417, "plano_troca": 0.3206422220937121, "cancelamento_linha": 0.002490875272533531, "sem_correspondencia": 0.020295944081912702}, "confidence": 0.5420946114024554, "input_tokens": 326, "latency_ms": 79.30728600001657} +{"id": "g0152-desconto_retencao-longo_contexto-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 161, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.0004009452936186737, "plano_troca": 0.0009505632890271695, "beneficios_consulta": 0.0008201990684142609, "cancelamento_linha": 0.0013084975149652033, "desconto_retencao": 0.9952156795195437, "fidelidade_resgate": 0.00037026322385406936, "negociacao_divida": 0.00012355644653937807, "sem_correspondencia": 0.0008102956440375185}, "confidence": 0.9945322051651926, "input_tokens": 449, "latency_ms": 113.03940099998044} +{"id": "g0152-desconto_retencao-longo_contexto-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0014563252183995795, "negociacao_divida": 0.00421286350771878, "fidelidade_pontos": 0.0012124567774546618, "beneficios_consulta": 0.0005257591278817372, "desconto_retencao": 0.9901642372245708, "fidelidade_resgate": 0.000644215325073849, "cancelamento_linha": 0.00019701908235456497, "sem_correspondencia": 0.001587123736546016}, "confidence": 0.9887591282566524, "input_tokens": 432, "latency_ms": 105.56643500001428} +{"id": "g0152-desconto_retencao-longo_contexto-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 138, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.002024287523347941, "desconto_retencao": 0.988386345271086, "negociacao_divida": 0.0074592663986489515, "beneficios_consulta": 0.0008108304311647017, "plano_troca": 0.00043130159898125737, "fidelidade_resgate": 0.00022795289378004757, "fidelidade_pontos": 5.516586472975333e-05, "sem_correspondencia": 0.0006048500182613363}, "confidence": 0.986727251738384, "input_tokens": 441, "latency_ms": 105.47801799998524} +{"id": "g0152-desconto_retencao-longo_contexto-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0026259974013563454, "cancelamento_linha": 0.0013190902073742564, "desconto_retencao": 0.9904965293573256, "sem_correspondencia": 0.005558383033943821}, "confidence": 0.9873287058097674, "input_tokens": 337, "latency_ms": 83.86896500002194} +{"id": "g0152-desconto_retencao-longo_contexto-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 130, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.012481022545441105, "desconto_retencao": 0.9725160131908922, "cancelamento_linha": 0.008507162987786213, "sem_correspondencia": 0.006495801275880446}, "confidence": 0.9633546842545232, "input_tokens": 327, "latency_ms": 78.25961200001075} +{"id": "g0155-fidelidade_pontos-informal_abreviado-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.002147267306193369, "desconto_retencao": 0.0006140265827777867, "conta_vencimento": 0.0005735580150472283, "bonus_nao_recebido": 0.00013268369487703393, "recarga_saldo": 0.06841719478408846, "negociacao_religacao": 0.002803308808588567, "parceiros_ofertas": 0.00033848509372927914, "fidelidade_pontos": 0.7685276242629372, "fidelidade_resgate": 0.11335326000221507, "portabilidade": 0.035671630055998715, "seguranca_perda_roubo": 0.00034019639558506353, "plano_troca": 0.004831764004248417, "negociacao_divida": 7.861676101443506e-05, "suporte_configuracao": 4.697699485735519e-05, "marketplace_pedido": 3.0039939337791708e-05, "sem_correspondencia": 0.0020933672985041962}, "confidence": 0.7530961325471333, "input_tokens": 664, "latency_ms": 194.0682020000395} +{"id": "g0155-fidelidade_pontos-informal_abreviado-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.9807459159054833, "fidelidade_resgate": 0.0021279417838351126, "desconto_retencao": 0.0006337221420532041, "bonus_nao_recebido": 0.0004966055893483243, "beneficios_consulta": 0.0014758782950690932, "recarga_saldo": 0.006737550115282713, "conta_vencimento": 0.001115318004202352, "sem_correspondencia": 0.006667068164725859}, "confidence": 0.9779953324634093, "input_tokens": 438, "latency_ms": 104.22847800003865} +{"id": "g0155-fidelidade_pontos-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9337060523090064, "recarga_saldo": 0.026825266591618838, "beneficios_consulta": 0.0034825672889018605, "sem_correspondencia": 0.035986113810472925}, "confidence": 0.9116080697453418, "input_tokens": 332, "latency_ms": 79.67468599997574} +{"id": "g0155-fidelidade_pontos-informal_abreviado-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0011814894653890727, "bonus_nao_recebido": 0.00019643455637394455, "reclamacao_atendimento": 0.00024499235450470194, "troca_numero": 0.00016650274470404587, "plano_troca": 0.0003626564923436453, "desconto_retencao": 0.0005036427495374993, "recarga_saldo": 0.0012009424460954095, "beneficios_consulta": 0.0009145668386866188, "internet_consumo": 0.0008143341175143854, "cancelamento_linha": 0.0015487050583968508, "fidelidade_pontos": 0.9873429677658419, "sem_correspondencia": 0.005522765410612109}, "confidence": 0.9861923284718276, "input_tokens": 546, "latency_ms": 144.12191600001734} +{"id": "g0155-fidelidade_pontos-informal_abreviado-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.0005076304636494662, "bonus_nao_recebido": 0.0003703904471533703, "roaming_duvida": 0.0006249951680799378, "fidelidade_pontos": 0.9951909851295149, "fidelidade_resgate": 0.00023279170154404897, "desconto_retencao": 8.079658095214134e-05, "beneficios_consulta": 3.357769176952226e-05, "sem_correspondencia": 0.0029588328173367137}, "confidence": 0.9945039830051597, "input_tokens": 450, "latency_ms": 110.20462099997985} +{"id": "g0155-fidelidade_pontos-informal_abreviado-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_configuracao": 0.00047524709806491235, "bonus_nao_recebido": 0.00018307037501291885, "conta_explicacao": 0.000672112910409846, "vas_cancelamento": 0.00020274230278238643, "beneficios_consulta": 0.0008942667617654304, "fidelidade_pontos": 0.9934670269093195, "roaming_pacote": 0.0003632527923701893, "suporte_chip_esim": 0.00011065965820813213, "desconto_retencao": 0.0001305675048340781, "seguranca_perda_roubo": 1.26853589794005e-05, "cadastro_atualizacao": 6.70136464221392e-05, "roaming_cobranca": 3.571829120661112e-05, "fidelidade_resgate": 0.0001263411447760855, "conta_segunda_via": 3.100138217865632e-05, "recarga_saldo": 6.132715222855186e-05, "sem_correspondencia": 0.003166966711441272}, "confidence": 0.9930314953699411, "input_tokens": 689, "latency_ms": 182.17055700000628} +{"id": "g0155-fidelidade_pontos-informal_abreviado-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"cancelamento_linha": 0.0004367381786765588, "troca_numero": 0.000335483361384938, "bonus_nao_recebido": 0.0007757395247595512, "conta_vencimento": 0.0003322852068317003, "fidelidade_pontos": 0.8305182297494202, "suporte_sem_sinal": 0.0016047757592178317, "recarga_saldo": 0.161074107289444, "seguranca_perda_roubo": 0.0001636859421064735, "reclamacao_atendimento": 0.00035975775879476903, "beneficios_consulta": 0.00015225041364618142, "desconto_retencao": 0.0002462105494679809, "vas_cancelamento": 9.676545333801074e-05, "negociacao_divida": 8.38809188009998e-05, "negociacao_religacao": 0.00022458554303139114, "fidelidade_resgate": 0.00012456917069520322, "sem_correspondencia": 0.003470935180384003}, "confidence": 0.8192194450660485, "input_tokens": 658, "latency_ms": 180.1991549999684} +{"id": "g0155-fidelidade_pontos-informal_abreviado-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.03848387360656352, "fidelidade_resgate": 0.0009845124543447863, "roaming_pacote": 0.0017958113136115608, "desconto_retencao": 0.00019445813640263195, "beneficios_consulta": 0.0005765578330959608, "fidelidade_pontos": 0.9426535202053378, "bonus_nao_recebido": 0.0001271096143285606, "sem_correspondencia": 0.015184156836315152}, "confidence": 0.9344611659489575, "input_tokens": 443, "latency_ms": 105.48274600000696} +{"id": "g0155-fidelidade_pontos-informal_abreviado-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.0008016116002320986, "recarga_saldo": 0.00030845225223382234, "fidelidade_resgate": 0.0005657550117683559, "recarga_realizar": 0.0005312830511135053, "desconto_retencao": 0.0003548503483893311, "fidelidade_pontos": 0.9936163464561568, "beneficios_consulta": 0.00014184791431279075, "sem_correspondencia": 0.0036798533657932714}, "confidence": 0.9927043959498933, "input_tokens": 448, "latency_ms": 106.76717100000133} +{"id": "g0155-fidelidade_pontos-informal_abreviado-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.004408285752481208, "internet_problema_conexao": 0.0009700055508107687, "recarga_saldo": 0.08412494622545799, "beneficios_consulta": 0.0001551843030298296, "troca_numero": 0.0006742451539736155, "plano_troca": 0.0010467526324336306, "suporte_sem_sinal": 0.0002954501213510323, "desconto_retencao": 0.00013530536993274408, "plano_nova_linha": 0.00045407911812875317, "fidelidade_pontos": 0.9070211343438896, "negociacao_religacao": 0.00017650328143788304, "roaming_pacote": 9.73990091935545e-05, "vas_cancelamento": 7.959200503280508e-05, "fidelidade_resgate": 0.00015160898032029525, "suporte_chip_esim": 6.69808874075612e-05, "sem_correspondencia": 0.00014252726511867933}, "confidence": 0.900822543300149, "input_tokens": 660, "latency_ms": 181.01836800002502} +{"id": "g0155-fidelidade_pontos-informal_abreviado-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.0006828694492279391, "internet_pacote_adicional": 0.00020561694049013013, "vas_contratacao": 0.00019832382738012414, "desconto_retencao": 0.0001523047012499307, "fidelidade_resgate": 0.006058210840601045, "conta_debito_automatico_digital": 0.001170728468788547, "fidelidade_pontos": 0.9891630632465868, "beneficios_consulta": 0.00017921918071607036, "recarga_saldo": 0.001072257319332058, "roaming_cobranca": 0.00010328691585756663, "bonus_nao_recebido": 7.061634851596639e-05, "sem_correspondencia": 0.0009435027612538099}, "confidence": 0.9881778871780948, "input_tokens": 571, "latency_ms": 150.46846399997094} +{"id": "g0155-fidelidade_pontos-informal_abreviado-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_contestacao": 0.004123422683416113, "recarga_saldo": 0.40733698877699115, "recarga_nao_creditada": 0.0018017705237099093, "bonus_nao_recebido": 0.0002790006018377785, "plano_nova_linha": 0.00037365822704913456, "vas_cancelamento": 0.0002547325918891091, "fidelidade_resgate": 0.0017793049127778763, "beneficios_consulta": 7.669488087964805e-05, "desconto_retencao": 0.0001386767755428845, "suporte_chip_esim": 0.0002443400011187399, "fidelidade_pontos": 0.5686877242341326, "sem_correspondencia": 0.014903685790655125}, "confidence": 0.5294775173463265, "input_tokens": 565, "latency_ms": 147.90479699996695} +{"id": "g0159-fidelidade_pontos-longo_contexto-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 103, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"internet_pacote_adicional": 0.0015036928789501898, "conta_explicacao": 0.0017635944523512349, "recarga_realizar": 0.00044301212628323583, "fidelidade_resgate": 0.0002458384571960393, "recarga_saldo": 0.0030939341601135604, "negociacao_divida": 0.00037628117992814434, "bonus_nao_recebido": 0.00022607907257298412, "seguranca_fraude": 0.0001593276281424242, "beneficios_consulta": 0.0004199605857718457, "desconto_retencao": 0.0007992738516579703, "fidelidade_pontos": 0.9850491106287959, "sem_correspondencia": 0.0059198949782365735}, "confidence": 0.9836899388677772, "input_tokens": 602, "latency_ms": 155.99452600002905} +{"id": "g0159-fidelidade_pontos-longo_contexto-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.00037560289892585465, "fidelidade_pontos": 0.9979673421633809, "desconto_retencao": 0.0003649881967809219, "plano_consulta": 0.0002748997005200094, "fidelidade_resgate": 0.00026317710384420745, "bonus_nao_recebido": 0.0002062372161363858, "recarga_saldo": 9.357041681861158e-05, "sem_correspondencia": 0.0004541823035931677}, "confidence": 0.9976769624724353, "input_tokens": 468, "latency_ms": 113.44479199999569} +{"id": "g0159-fidelidade_pontos-longo_contexto-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 200, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.0008561885885553082, "desconto_retencao": 0.00028973519702781166, "vas_contratacao": 0.0002502921734600614, "fidelidade_resgate": 0.00020181053727596641, "bonus_nao_recebido": 0.00023713938769345292, "beneficios_consulta": 0.000744284656948278, "fidelidade_pontos": 0.9942644044120386, "sem_correspondencia": 0.0031561450470005996}, "confidence": 0.9934450336137582, "input_tokens": 474, "latency_ms": 114.68787199999042} +{"id": "g0159-fidelidade_pontos-longo_contexto-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 198, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.00044612797969172216, "recarga_saldo": 0.0005910621588117379, "suporte_sem_sinal": 0.0008947714207859048, "seguranca_fraude": 0.00015926901388484723, "fidelidade_pontos": 0.9930064490241395, "internet_pacote_adicional": 0.0007310078101703639, "roaming_pacote": 8.764287443853693e-05, "desconto_retencao": 0.00016467333902725237, "cancelamento_linha": 0.0002686579471006376, "beneficios_consulta": 7.558704106924126e-05, "fidelidade_resgate": 0.0008905676301494314, "sem_correspondencia": 0.002684183760730971}, "confidence": 0.9923706716626971, "input_tokens": 579, "latency_ms": 151.65397599997732} +{"id": "g0159-fidelidade_pontos-longo_contexto-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.0005668153962492631, "fidelidade_pontos": 0.9971412568655674, "vas_consulta": 0.0006233275137514432, "troca_numero": 0.00033084348833773016, "conta_segunda_via": 0.00018206937659300988, "fidelidade_resgate": 0.0006015006124744236, "cancelamento_linha": 0.00010780836056620769, "plano_troca": 8.517614119044413e-05, "suporte_sem_sinal": 3.244055564700979e-05, "conta_debito_automatico_digital": 8.31401753380407e-06, "recarga_realizar": 2.8630901460174088e-05, "recarga_saldo": 0.00023451100228166188, "desconto_retencao": 1.4427666257278141e-05, "bonus_nao_recebido": 7.490073081086034e-06, "roaming_cobranca": 1.696383012057296e-05, "sem_correspondencia": 1.8424198888347935e-05}, "confidence": 0.9969506739899384, "input_tokens": 682, "latency_ms": 183.53148199997804} +{"id": "g0159-fidelidade_pontos-longo_contexto-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.001095389607645188, "bonus_nao_recebido": 0.0003449325051289913, "fidelidade_resgate": 0.0007194772070924327, "suporte_sem_sinal": 0.0004968918384608812, "fidelidade_pontos": 0.9956234802914489, "recarga_saldo": 0.0005800274986136804, "desconto_retencao": 7.69079815943265e-05, "sem_correspondencia": 0.0010628930700157017}, "confidence": 0.9949982631902273, "input_tokens": 481, "latency_ms": 113.99592299994765} +{"id": "g0159-fidelidade_pontos-longo_contexto-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 201, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.003079514335014382, "fidelidade_pontos": 0.9897289752433517, "recarga_saldo": 0.004071849774868186, "sem_correspondencia": 0.003119660646765625}, "confidence": 0.9863053003244692, "input_tokens": 354, "latency_ms": 85.04955399996561} +{"id": "g0159-fidelidade_pontos-longo_contexto-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.983855415968027, "fidelidade_resgate": 0.007335153509758888, "recarga_saldo": 0.003394471626044474, "sem_correspondencia": 0.005414958896169682}, "confidence": 0.9784738879573692, "input_tokens": 357, "latency_ms": 84.99419700001454} +{"id": "g0159-fidelidade_pontos-longo_contexto-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 233, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.0007550312655503482, "fidelidade_resgate": 0.0003171548006341989, "fidelidade_pontos": 0.9958623666599365, "bonus_nao_recebido": 0.0005730239195995108, "seguranca_fraude": 0.00020903919597268003, "beneficios_consulta": 0.0003050984672322638, "recarga_saldo": 0.00021042349752175698, "sem_correspondencia": 0.001767862193552844}, "confidence": 0.9952712761827847, "input_tokens": 490, "latency_ms": 114.7322539999891} +{"id": "g0159-fidelidade_pontos-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 208, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_resgate": 0.2826915482966565, "recarga_saldo": 0.23427544721097668, "beneficios_consulta": 0.37079223853181403, "sem_correspondencia": 0.11224076596055282}, "confidence": 0.1610563180424187, "input_tokens": 352, "latency_ms": 85.06871800000226} +{"id": "g0159-fidelidade_pontos-longo_contexto-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.010594773960782046, "bonus_nao_recebido": 0.007616152248361243, "recarga_saldo": 0.207963264498162, "fidelidade_resgate": 0.018920037473118326, "desconto_retencao": 0.11810809241557492, "beneficios_consulta": 0.19668729532303947, "negociacao_divida": 0.01820193012627265, "sem_correspondencia": 0.4219084539546894}, "confidence": 0.3393239473767879, "input_tokens": 473, "latency_ms": 113.5827969999923} +{"id": "g0159-fidelidade_pontos-longo_contexto-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.006115430193840231, "fidelidade_resgate": 0.001207377432510321, "fidelidade_pontos": 0.9828403384838746, "sem_correspondencia": 0.009836853889774896}, "confidence": 0.9771204513118327, "input_tokens": 362, "latency_ms": 85.84780099999989} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.0012322246742334103, "beneficios_consulta": 0.0004952247331738461, "vas_contratacao": 0.0005905040523905803, "fidelidade_resgate": 0.009814637617942665, "fidelidade_pontos": 0.9799681601494513, "cancelamento_linha": 0.000609993992482986, "bonus_nao_recebido": 9.538790118970579e-05, "desconto_retencao": 9.302978447423661e-05, "recarga_nao_creditada": 0.00043334491359927404, "conta_debito_automatico_digital": 6.832660704673078e-05, "recarga_saldo": 0.004131102042237208, "roaming_cobranca": 0.00024806853899967204, "conta_vencimento": 0.00013161785170910523, "marketplace_pedido": 8.803516125569285e-05, "marketplace_compra": 0.00014328545121876596, "sem_correspondencia": 0.0018570565285948915}, "confidence": 0.9786327041594145, "input_tokens": 661, "latency_ms": 179.37857900000154} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.007952361421984041, "fidelidade_resgate": 0.0019221127534231716, "fidelidade_pontos": 0.39998877198609406, "plano_troca": 0.5748041034125333, "conta_debito_automatico_digital": 0.002210562437340838, "recarga_saldo": 0.00018170406812286662, "suporte_chip_esim": 4.705807104781263e-05, "negociacao_divida": 3.128405980289898e-05, "bonus_nao_recebido": 0.00019356930778634474, "internet_pacote_adicional": 2.2004788616419127e-05, "beneficios_consulta": 4.5841934144382524e-05, "sem_correspondencia": 0.012600625759103886}, "confidence": 0.5361499309954909, "input_tokens": 563, "latency_ms": 148.11090099999547} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.0009166543968857168, "recarga_saldo": 0.005818511242040696, "desconto_retencao": 0.0003977694539491879, "bonus_nao_recebido": 0.0008844819108311553, "marketplace_pedido": 0.0002726156837329509, "fidelidade_resgate": 0.46341740508759177, "fidelidade_pontos": 0.4972179832714793, "sem_correspondencia": 0.03107457895348914}, "confidence": 0.4253919808816908, "input_tokens": 436, "latency_ms": 105.94453400000248} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.004121605684556254, "vas_consulta": 0.0013112896163249366, "plano_consulta": 0.01734731329203282, "conta_segunda_via": 0.0019904626659469444, "reclamacao_atendimento": 0.001088244510071423, "seguranca_perda_roubo": 0.009894938849795344, "fidelidade_resgate": 0.005792922053763058, "recarga_saldo": 0.08265043933398201, "bonus_nao_recebido": 0.002803882665539106, "troca_numero": 0.0019995370061119118, "parceiros_ofertas": 0.0011377638228732953, "conta_contestacao": 0.09995840888374335, "beneficios_consulta": 0.001437580524950724, "fidelidade_pontos": 0.7612787247871873, "portabilidade": 0.00045595373461608117, "sem_correspondencia": 0.006730932568505538}, "confidence": 0.7453639731063328, "input_tokens": 645, "latency_ms": 177.73096799999166} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.005270076454979957, "desconto_retencao": 0.001357351889258845, "fidelidade_pontos": 0.9735989207668658, "fidelidade_resgate": 0.007964764163895893, "bonus_nao_recebido": 0.0015273537236502677, "beneficios_consulta": 0.0005595785843051217, "vas_cancelamento": 0.00012964305801654237, "sem_correspondencia": 0.009592311359027496}, "confidence": 0.9698273380192758, "input_tokens": 439, "latency_ms": 119.10583200000247} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate", "internet_pacote_adicional"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.804344082353328, "fidelidade_pontos": 0.11395838185186175, "recarga_saldo": 0.041162760203824804, "sem_correspondencia": 0.040534775590985436}, "confidence": 0.7391254431377706, "input_tokens": 324, "latency_ms": 79.38504499998089} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["parceiros_ofertas"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_realizar": 0.008044825689973173, "beneficios_consulta": 0.0019300180249283232, "desconto_retencao": 0.00035765265218766035, "cadastro_atualizacao": 0.00016104379962504384, "internet_consumo": 0.0012026900591738153, "bonus_nao_recebido": 0.0045233549624696485, "atendimento_humano": 0.0004498006996311983, "conta_pagamento_confirmacao": 0.00017927156757436787, "parceiros_ofertas": 0.0008065970748395453, "fidelidade_pontos": 0.9802922870956617, "fidelidade_resgate": 0.0002559023386851382, "plano_consulta": 0.0001594856047324941, "negociacao_religacao": 0.00012972210187518938, "recarga_saldo": 0.0004908512531588002, "internet_problema_conexao": 4.465001842932992e-05, "sem_correspondencia": 0.0009718470570545216}, "confidence": 0.9789784395687057, "input_tokens": 638, "latency_ms": 174.44171199997527} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0055464188806096226, "recarga_saldo": 0.003306691650160124, "fidelidade_pontos": 0.9824765960194477, "sem_correspondencia": 0.00867029344978258}, "confidence": 0.9766354613592636, "input_tokens": 307, "latency_ms": 76.68420400000286} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.7866485717693038, "fidelidade_pontos": 0.14574748281412267, "marketplace_compra": 0.01697032673697673, "sem_correspondencia": 0.05063361867959687}, "confidence": 0.7155314290257384, "input_tokens": 350, "latency_ms": 84.17664600000307} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.005085927833059271, "desconto_retencao": 0.0009657793917773613, "suporte_sem_sinal": 0.0008769343897927642, "fidelidade_pontos": 0.9834005465387572, "bonus_nao_recebido": 0.00016942246823160777, "recarga_saldo": 0.0014879646781120936, "fidelidade_resgate": 0.0002703714926790834, "sem_correspondencia": 0.007743053207590641}, "confidence": 0.9810291960442942, "input_tokens": 438, "latency_ms": 104.51330900002631} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate", "internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 144, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"reclamacao_atendimento": 0.0007063500721785684, "fidelidade_resgate": 0.002307129877702715, "cadastro_atualizacao": 0.0007383061638976101, "desconto_retencao": 0.0006527134101428466, "fidelidade_pontos": 0.9903718570739307, "recarga_nao_creditada": 0.000935687742684269, "beneficios_consulta": 0.0002805604594939779, "plano_troca": 0.00026181329708802606, "conta_segunda_via": 0.0003706645330424038, "bonus_nao_recebido": 0.0002248614309663024, "vas_contratacao": 0.0002286801565988902, "recarga_saldo": 0.0021571170253987413, "suporte_sem_sinal": 0.00020255843285596058, "cancelamento_linha": 0.00010404018509759568, "marketplace_compra": 0.000100836031631517, "sem_correspondencia": 0.00035682410728987143}, "confidence": 0.9897299808788594, "input_tokens": 692, "latency_ms": 183.9025529999958} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.0011391342196831469, "fidelidade_pontos": 0.9961065743369072, "fidelidade_resgate": 0.000734428269055586, "cadastro_atualizacao": 0.0005655102088248543, "desconto_retencao": 0.0001534716374962617, "negociacao_divida": 0.0002071151024223735, "internet_problema_conexao": 0.00014320854302687436, "beneficios_consulta": 0.00022268659541156547, "negociacao_religacao": 0.0001223167228790007, "recarga_saldo": 0.00018609160494408914, "suporte_configuracao": 4.4736796752813004e-05, "sem_correspondencia": 0.0003747259625964486}, "confidence": 0.9957526265493534, "input_tokens": 549, "latency_ms": 144.6206189999657} +{"id": "g0162-fidelidade_resgate-informal_abreviado-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.0018332205524254732, "fidelidade_pontos": 0.0001515934732652597, "desconto_retencao": 0.09797734699387158, "beneficios_consulta": 0.00028878904591530494, "conta_segunda_via": 0.0004964802506961565, "fidelidade_resgate": 0.8792663902469993, "bonus_nao_recebido": 0.00012084091570075009, "sem_correspondencia": 0.019865338521126125}, "confidence": 0.8620187317108565, "input_tokens": 448, "latency_ms": 104.86870700003692} +{"id": "g0162-fidelidade_resgate-informal_abreviado-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.01877235351072736, "fidelidade_resgate": 0.9437712511894386, "marketplace_compra": 0.012604730551123496, "sem_correspondencia": 0.02485166474871055}, "confidence": 0.9250283349192515, "input_tokens": 330, "latency_ms": 78.88847800001031} +{"id": "g0162-fidelidade_resgate-informal_abreviado-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_consumo": 0.0024382033625763005, "fidelidade_pontos": 0.39271918082618007, "suporte_sem_sinal": 0.002281540561667545, "fidelidade_resgate": 0.5927729157401478, "beneficios_consulta": 0.0003382139684930646, "parceiros_ofertas": 0.000300342758611781, "conta_contestacao": 0.00013799405100080314, "bonus_nao_recebido": 0.0001055511498053633, "internet_problema_conexao": 0.00181421077162328, "marketplace_compra": 1.3120834039774034e-05, "desconto_retencao": 2.1720269097487158e-05, "sem_correspondencia": 0.007057005706756531}, "confidence": 0.555752271716525, "input_tokens": 541, "latency_ms": 143.62099499999204} +{"id": "g0162-fidelidade_resgate-informal_abreviado-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.0019251005209171461, "fidelidade_resgate": 0.9935690473631377, "marketplace_compra": 0.0018929587193283603, "sem_correspondencia": 0.002612893396616819}, "confidence": 0.9914253964841836, "input_tokens": 326, "latency_ms": 77.52756799999361} +{"id": "g0162-fidelidade_resgate-informal_abreviado-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"portabilidade": 0.003759056940287114, "fidelidade_pontos": 0.45461247378735575, "fidelidade_resgate": 0.49889579380228966, "marketplace_compra": 0.0006369611846389619, "beneficios_consulta": 0.00026857018588157504, "bonus_nao_recebido": 0.02463097190302861, "desconto_retencao": 0.00024319796716949215, "sem_correspondencia": 0.01695297422934866}, "confidence": 0.4273094786311883, "input_tokens": 441, "latency_ms": 105.47314499996219} +{"id": "g0162-fidelidade_resgate-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.24247542884177764, "fidelidade_pontos": 0.49871554243774346, "troca_numero": 0.002368224221513703, "bonus_nao_recebido": 0.0003648943225707058, "negociacao_religacao": 0.0007772739321275906, "marketplace_compra": 0.20183956845135778, "beneficios_consulta": 0.0010777644350060671, "sem_correspondencia": 0.05238130335790319}, "confidence": 0.4271034770717068, "input_tokens": 427, "latency_ms": 104.82776600002808} +{"id": "g0162-fidelidade_resgate-informal_abreviado-06-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_consulta": 0.0021129005015650044, "desconto_retencao": 0.0002588399551685133, "suporte_sem_sinal": 0.0002620064926397213, "negociacao_religacao": 0.00022061033680732245, "fidelidade_pontos": 0.39283802077148683, "suporte_configuracao": 0.0013929253560829265, "fidelidade_resgate": 0.5877172514482262, "bonus_nao_recebido": 0.0001964125989875268, "marketplace_compra": 0.0006179512787129823, "beneficios_consulta": 0.00013158843024761477, "plano_troca": 0.00021499841092648673, "sem_correspondencia": 0.014036494419148695}, "confidence": 0.5502370015798832, "input_tokens": 558, "latency_ms": 147.53453700001273} +{"id": "g0162-fidelidade_resgate-informal_abreviado-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.01005300610852345, "fidelidade_pontos": 0.022686397143039796, "fidelidade_resgate": 0.9332858263772674, "sem_correspondencia": 0.0339747703711694}, "confidence": 0.9110477685030233, "input_tokens": 324, "latency_ms": 77.27508699997543} +{"id": "g0162-fidelidade_resgate-informal_abreviado-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.0039004606660379623, "fidelidade_pontos": 0.0015498708076950888, "fidelidade_resgate": 0.9875991102528081, "sem_correspondencia": 0.006950558273458727}, "confidence": 0.9834654803370778, "input_tokens": 327, "latency_ms": 78.74659099996961} +{"id": "g0162-fidelidade_resgate-informal_abreviado-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_contestacao": 0.00195789546334136, "desconto_retencao": 0.0009256437682227312, "marketplace_compra": 0.0017029554534713429, "fidelidade_resgate": 0.9412080359570217, "fidelidade_pontos": 0.030850586086550377, "plano_consulta": 0.0005290627381309355, "vas_consulta": 0.00023112918051382034, "roaming_cobranca": 6.060928772380295e-05, "recarga_realizar": 0.0001861707696260177, "beneficios_consulta": 1.9108297386682683e-05, "bonus_nao_recebido": 1.4159377128232312e-05, "sem_correspondencia": 0.02231464362088295}, "confidence": 0.9358633119531149, "input_tokens": 542, "latency_ms": 143.50561499998093} +{"id": "g0162-fidelidade_resgate-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.03283283076829023, "marketplace_compra": 0.0010983198159294704, "fidelidade_pontos": 0.8842117414935567, "beneficios_consulta": 0.002772847230992688, "negociacao_divida": 0.0029453550883859615, "bonus_nao_recebido": 0.0105136969294028, "negociacao_religacao": 0.0033474093797589244, "sem_correspondencia": 0.062277799293683}, "confidence": 0.8676705617069222, "input_tokens": 441, "latency_ms": 105.08661500000471} +{"id": "g0162-fidelidade_resgate-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_problema_conexao": 0.0009660328956428478, "desconto_retencao": 0.00043951537967765983, "atendimento_humano": 0.0010221821502688594, "fidelidade_pontos": 0.9949215569276307, "marketplace_compra": 0.00028488419797104896, "internet_pacote_adicional": 0.00017425752548677577, "cadastro_atualizacao": 0.0001094744775391852, "beneficios_consulta": 5.8246347389079516e-05, "conta_vencimento": 0.00011612903527417387, "roaming_pacote": 3.074001104706502e-05, "bonus_nao_recebido": 0.00041936410823124187, "sem_correspondencia": 0.0014576169438413919}, "confidence": 0.9944598802846883, "input_tokens": 542, "latency_ms": 145.29176599995708} +{"id": "g0165-fidelidade_resgate-emocional-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 125, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"recarga_saldo": 0.0007398457793712124, "conta_vencimento": 0.00026512449339276685, "beneficios_consulta": 0.00024721583873048243, "seguranca_fraude": 0.00010303209520506532, "desconto_retencao": 0.00038038769401332293, "conta_explicacao": 0.0006013114150620313, "marketplace_compra": 0.0013417653871842696, "fidelidade_pontos": 0.004317287408770426, "recarga_nao_creditada": 0.0005021491194436581, "fidelidade_resgate": 0.9888854387300957, "internet_problema_conexao": 0.00019613648354636318, "vas_contratacao": 0.00013026862297302276, "marketplace_pedido": 0.001551975788766977, "bonus_nao_recebido": 0.0005041072641646716, "negociacao_religacao": 4.9446089811755107e-05, "sem_correspondencia": 0.00018450778946826318}, "confidence": 0.9881444679787688, "input_tokens": 676, "latency_ms": 184.29800699999532} +{"id": "g0165-fidelidade_resgate-emocional-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.0025791413725007933, "cadastro_atualizacao": 0.00040322900557090524, "fidelidade_pontos": 0.006839175673782996, "marketplace_compra": 0.3180334069028043, "conta_vencimento": 0.0007200499014317973, "beneficios_consulta": 0.0005962504811627979, "fidelidade_resgate": 0.6492262862470664, "suporte_chip_esim": 0.0020590160695479393, "atendimento_humano": 0.002126214599151344, "bonus_nao_recebido": 0.0002159529683199594, "parceiros_ofertas": 0.0002211468946425495, "sem_correspondencia": 0.01698012988401827}, "confidence": 0.6173377668149814, "input_tokens": 577, "latency_ms": 150.233414000013} +{"id": "g0165-fidelidade_resgate-emocional-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"beneficios_consulta": 0.01610516767355175, "fidelidade_resgate": 0.8751173000193319, "desconto_retencao": 0.049060931637051226, "marketplace_compra": 0.0011595388387392633, "fidelidade_pontos": 0.04912977016457432, "bonus_nao_recebido": 0.0008454235538927285, "roaming_cobranca": 0.00016588311350221077, "sem_correspondencia": 0.008415984999356543}, "confidence": 0.8572769143078078, "input_tokens": 452, "latency_ms": 111.19797600002812} +{"id": "g0165-fidelidade_resgate-emocional-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.0018602592485743002, "recarga_nao_creditada": 0.0030441301960901774, "negociacao_divida": 0.0005187589059272215, "bonus_nao_recebido": 0.0005645043758709843, "beneficios_consulta": 0.0019324367461096023, "conta_segunda_via": 0.009660967773522863, "vas_consulta": 0.000709285245623726, "conta_explicacao": 0.00047330031501671493, "fidelidade_resgate": 0.8370042888712822, "marketplace_compra": 0.011501050355315474, "vas_cancelamento": 0.00020369617688506062, "conta_debito_automatico_digital": 0.0005641868367522754, "cancelamento_linha": 0.00020306251772239778, "fidelidade_pontos": 0.12325298448650282, "suporte_chip_esim": 0.0002748906018434818, "sem_correspondencia": 0.008232197346960696}, "confidence": 0.8261379081293677, "input_tokens": 694, "latency_ms": 182.5250989999745} +{"id": "g0165-fidelidade_resgate-emocional-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.008310621012140447, "fidelidade_resgate": 0.970703839786325, "marketplace_compra": 0.00690821512053976, "sem_correspondencia": 0.01407732408099485}, "confidence": 0.9609384530484334, "input_tokens": 340, "latency_ms": 83.07572400002528} +{"id": "g0165-fidelidade_resgate-emocional-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.007685245652183434, "marketplace_compra": 0.006832322825548892, "fidelidade_pontos": 0.1819560015283129, "beneficios_consulta": 0.0005633103558857198, "bonus_nao_recebido": 0.00015974087672763953, "roaming_pacote": 0.004986538081509688, "portabilidade": 0.0004368041110752572, "conta_pagamento_confirmacao": 0.00011925160532214838, "marketplace_pedido": 0.0002850506666555405, "fidelidade_resgate": 0.757174936507201, "vas_consulta": 0.0006724309572294916, "sem_correspondencia": 0.03912836683234837}, "confidence": 0.7350999307351284, "input_tokens": 563, "latency_ms": 147.88388300001998} +{"id": "g0165-fidelidade_resgate-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.003071550090863349, "fidelidade_pontos": 0.8501103769051879, "roaming_cobranca": 0.004175788278829639, "beneficios_consulta": 0.0023669942079909876, "roaming_pacote": 0.005898787818827694, "marketplace_compra": 0.0399016263351397, "desconto_retencao": 0.008970903506796779, "sem_correspondencia": 0.08550397285636413}, "confidence": 0.828697573605929, "input_tokens": 445, "latency_ms": 104.83302400001548} +{"id": "g0165-fidelidade_resgate-emocional-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.14754115559371989, "plano_consulta": 0.002495515645956454, "fidelidade_pontos": 0.2179596163051574, "seguranca_fraude": 0.002138655848986087, "plano_nova_linha": 0.001285499272297987, "internet_consumo": 0.0006916502683610026, "roaming_cobranca": 0.004649755330287393, "desconto_retencao": 0.5844498312352252, "bonus_nao_recebido": 0.00037434822592096736, "marketplace_compra": 6.691772279201807e-05, "internet_problema_conexao": 0.000328835711241497, "sem_correspondencia": 0.038018218840054005}, "confidence": 0.5466725431657004, "input_tokens": 568, "latency_ms": 148.57654600001524} +{"id": "g0165-fidelidade_resgate-emocional-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9594348831716409, "marketplace_compra": 0.023058035315947703, "fidelidade_pontos": 0.002955085430310858, "sem_correspondencia": 0.014551996082100525}, "confidence": 0.945913177562188, "input_tokens": 334, "latency_ms": 78.52798199996869} +{"id": "g0165-fidelidade_resgate-emocional-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.0018762509402280457, "marketplace_compra": 0.0004840116933742221, "desconto_retencao": 0.0003699332692262244, "beneficios_consulta": 0.0003648007474739475, "bonus_nao_recebido": 0.0004551519891030483, "fidelidade_resgate": 0.9862493968829606, "recarga_nao_creditada": 0.00023086534926843486, "sem_correspondencia": 0.009969589128365465}, "confidence": 0.9842850250090976, "input_tokens": 448, "latency_ms": 106.10055500001181} +{"id": "g0165-fidelidade_resgate-emocional-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_vencimento": 0.000845590434043991, "roaming_duvida": 0.0003471939720973684, "vas_cancelamento": 0.00011544895403935168, "fidelidade_pontos": 0.9225005025615778, "beneficios_consulta": 0.0002759500227389174, "marketplace_compra": 0.000856500080736805, "fidelidade_resgate": 0.06796013921356417, "bonus_nao_recebido": 0.00015782017757389388, "roaming_cobranca": 0.00036156901150881377, "recarga_realizar": 0.00016906107759021076, "recarga_nao_creditada": 0.003296308041131941, "parceiros_ofertas": 7.371109423751318e-05, "seguranca_fraude": 4.132196202718303e-05, "desconto_retencao": 9.890781731731659e-05, "roaming_pacote": 3.281282742576112e-05, "sem_correspondencia": 0.002867162752389002}, "confidence": 0.9173338693990163, "input_tokens": 663, "latency_ms": 179.0577119999739} +{"id": "g0165-fidelidade_resgate-emocional-11-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_pacote_adicional": 0.0030262451754555922, "conta_explicacao": 0.0003119638585714578, "suporte_configuracao": 0.00040943063237282876, "suporte_sem_sinal": 0.0010581562783105673, "conta_contestacao": 0.0005807822573213043, "beneficios_consulta": 0.0023195813973224465, "bonus_nao_recebido": 0.0006183167370669341, "cancelamento_linha": 0.0005221253607121743, "fidelidade_pontos": 0.24573308797203697, "vas_cancelamento": 0.0003799039145524471, "negociacao_divida": 0.0007289568717669549, "marketplace_compra": 0.5474940950453536, "vas_contratacao": 0.00031363916784705716, "desconto_retencao": 0.0016004256453160711, "fidelidade_resgate": 0.1563640446451167, "sem_correspondencia": 0.03853924504087672}, "confidence": 0.5173270347150439, "input_tokens": 693, "latency_ms": 183.2737990000055} +{"id": "g0166-fidelidade_resgate-longo_contexto-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.508016834296922, "fidelidade_resgate": 0.4732539543545797, "fidelidade_pontos": 0.0010520117672385637, "sem_correspondencia": 0.017677199581259816}, "confidence": 0.3440224457292292, "input_tokens": 344, "latency_ms": 83.3327459999964} +{"id": "g0166-fidelidade_resgate-longo_contexto-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.0016034111725010693, "desconto_retencao": 0.6241336919111901, "fidelidade_pontos": 0.006882877461898983, "plano_troca": 0.0009114331621178919, "beneficios_consulta": 0.0003136969768564369, "conta_vencimento": 0.0004703983076799981, "internet_problema_conexao": 0.000436704645624851, "fidelidade_resgate": 0.3574695982234761, "seguranca_fraude": 0.00014390145078626546, "marketplace_compra": 5.171325253324838e-05, "vas_consulta": 0.0003008055073226822, "sem_correspondencia": 0.0072817679280123655}, "confidence": 0.5899640275394802, "input_tokens": 562, "latency_ms": 147.84022500003857} +{"id": "g0166-fidelidade_resgate-longo_contexto-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.0039930242356194705, "fidelidade_resgate": 0.9861588231257535, "marketplace_compra": 0.004385359988402161, "sem_correspondencia": 0.005462792650224889}, "confidence": 0.9815450975010047, "input_tokens": 338, "latency_ms": 82.64988899998116} +{"id": "g0166-fidelidade_resgate-longo_contexto-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"seguranca_fraude": 0.0013565055615202312, "conta_segunda_via": 0.00028249484768417713, "fidelidade_resgate": 0.857151443221101, "marketplace_compra": 0.0027638662432500857, "internet_problema_conexao": 0.0029076217189932274, "reclamacao_atendimento": 0.005448729475703814, "desconto_retencao": 0.0005336044032263263, "suporte_chip_esim": 0.0002391943900535211, "beneficios_consulta": 0.0006663465234024154, "vas_consulta": 8.54151800657449e-05, "seguranca_perda_roubo": 0.00015606144691732575, "roaming_pacote": 8.666203273163663e-05, "bonus_nao_recebido": 0.00020054745591914437, "fidelidade_pontos": 0.12569967700215243, "conta_debito_automatico_digital": 0.0010034370761480898, "sem_correspondencia": 0.0014183934211305402}, "confidence": 0.847628206102508, "input_tokens": 713, "latency_ms": 189.39285800001926} +{"id": "g0166-fidelidade_resgate-longo_contexto-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9781461245141095, "marketplace_compra": 0.01239250189350237, "fidelidade_pontos": 0.002497786965511541, "sem_correspondencia": 0.006963586626876565}, "confidence": 0.9708614993521459, "input_tokens": 339, "latency_ms": 83.63967399998273} +{"id": "g0166-fidelidade_resgate-longo_contexto-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9689516324798133, "marketplace_compra": 0.018087288247143635, "fidelidade_pontos": 0.0018600079195339628, "sem_correspondencia": 0.01110107135350911}, "confidence": 0.9586021766397511, "input_tokens": 333, "latency_ms": 78.38170600001604} +{"id": "g0166-fidelidade_resgate-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.528629361212707, "vas_consulta": 0.0053932396074424524, "recarga_nao_creditada": 0.0015651113189823211, "suporte_sem_sinal": 0.0015299764613000274, "conta_segunda_via": 0.0024960928443839674, "fidelidade_pontos": 0.4265051312555043, "beneficios_consulta": 0.002931104412396527, "internet_pacote_adicional": 0.0003129333076805685, "negociacao_divida": 0.007138162890513387, "vas_cancelamento": 5.549748411970558e-05, "roaming_cobranca": 8.865090302024e-05, "bonus_nao_recebido": 4.506142719048489e-05, "marketplace_compra": 5.061230000071275e-05, "recarga_realizar": 9.91470089298525e-05, "portabilidade": 6.375524946633357e-05, "sem_correspondencia": 0.023096162316362093}, "confidence": 0.4972046519602208, "input_tokens": 671, "latency_ms": 180.14821200000597} +{"id": "g0166-fidelidade_resgate-longo_contexto-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_cancelamento": 0.0011916682552254455, "negociacao_divida": 0.0004588510508377923, "roaming_pacote": 0.0007562798001536319, "fidelidade_resgate": 0.8009507485245897, "internet_consumo": 0.00046703441864421555, "marketplace_compra": 0.1537053924485388, "desconto_retencao": 0.0002334398336700094, "fidelidade_pontos": 0.04079330629150095, "bonus_nao_recebido": 0.00036028685934343124, "beneficios_consulta": 4.485542348783466e-05, "cancelamento_linha": 3.445382574294419e-05, "recarga_nao_creditada": 6.19262265024977e-05, "suporte_chip_esim": 4.500947240001019e-05, "recarga_saldo": 3.995566591727504e-05, "vas_contratacao": 1.6250190874826014e-05, "sem_correspondencia": 0.0008405417125706011}, "confidence": 0.787680798426229, "input_tokens": 666, "latency_ms": 180.43745299996772} +{"id": "g0166-fidelidade_resgate-longo_contexto-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.0008299819167367711, "beneficios_consulta": 0.0012665505013240417, "fidelidade_pontos": 0.017397707327810315, "marketplace_compra": 0.0011084666750050373, "fidelidade_resgate": 0.965714606818944, "vas_cancelamento": 0.0004366714283875882, "bonus_nao_recebido": 8.672044892733264e-05, "sem_correspondencia": 0.013159294882864884}, "confidence": 0.9608166935073646, "input_tokens": 456, "latency_ms": 110.97331899998153} +{"id": "g0166-fidelidade_resgate-longo_contexto-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.0013516416465533252, "beneficios_consulta": 0.0005335117672653407, "vas_cancelamento": 0.0001329902940226503, "marketplace_compra": 0.10800902490104204, "bonus_nao_recebido": 0.00015171783399687283, "conta_contestacao": 0.0006578554686764564, "fidelidade_resgate": 0.8174669104391401, "fidelidade_pontos": 0.04356980147290333, "roaming_duvida": 0.0009299425205545444, "recarga_realizar": 0.0003449393910074031, "negociacao_religacao": 0.00022724818582285728, "sem_correspondencia": 0.02662441607901496}, "confidence": 0.8008729932063346, "input_tokens": 561, "latency_ms": 147.83343099998092} +{"id": "g0166-fidelidade_resgate-longo_contexto-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_pacote_adicional": 0.00037386198542462576, "recarga_nao_creditada": 0.00024506708960933104, "roaming_cobranca": 0.00037643577163195245, "seguranca_perda_roubo": 0.000229329996226833, "fidelidade_resgate": 0.9852643103832036, "internet_consumo": 0.0006752434076641942, "conta_contestacao": 0.00016594787986675555, "bonus_nao_recebido": 0.00020873785146997305, "beneficios_consulta": 0.00044978162835538786, "suporte_configuracao": 8.585485233518494e-05, "marketplace_compra": 0.0029479640964992244, "desconto_retencao": 0.0003580876419140666, "fidelidade_pontos": 0.008167286984084724, "roaming_duvida": 0.00013188882973146974, "cancelamento_linha": 0.00011981594695843626, "sem_correspondencia": 0.00020038565502404084}, "confidence": 0.9842819310754176, "input_tokens": 657, "latency_ms": 180.18226899999945} +{"id": "g0166-fidelidade_resgate-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"roaming_cobranca": 0.0006714733827659665, "recarga_saldo": 0.00029684842894150195, "desconto_retencao": 0.001182134142496873, "plano_consulta": 0.001224947787510852, "beneficios_consulta": 0.01126755289881799, "bonus_nao_recebido": 0.01633131351955705, "internet_pacote_adicional": 0.0007409107811333673, "marketplace_compra": 0.44663501842242764, "fidelidade_pontos": 0.4811917848253388, "vas_contratacao": 0.00040904767525171555, "conta_explicacao": 0.0001798146464772458, "recarga_nao_creditada": 0.00016288118606913918, "vas_consulta": 9.788004690366894e-05, "troca_numero": 0.00010467640771500523, "recarga_realizar": 4.3097234400083644e-05, "sem_correspondencia": 0.03946061861419302}, "confidence": 0.4466045704803614, "input_tokens": 652, "latency_ms": 177.31684699998596} +{"id": "g0172-bonus_nao_recebido-emocional-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0011783985636550243, "fidelidade_pontos": 0.0007343886874190315, "roaming_duvida": 0.0007379400563739094, "bonus_nao_recebido": 0.9937016140259793, "recarga_nao_creditada": 0.0010460233778046863, "desconto_retencao": 8.700035303295035e-05, "troca_numero": 6.910403899583561e-05, "beneficios_consulta": 0.0001010118207664919, "fidelidade_resgate": 9.106070928216306e-05, "roaming_pacote": 2.661102627550911e-05, "recarga_realizar": 9.010983596412483e-05, "sem_correspondencia": 0.002136737504450935}, "confidence": 0.9931290334828868, "input_tokens": 532, "latency_ms": 143.2114209999895} +{"id": "g0172-bonus_nao_recebido-emocional-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.007691280506747325, "bonus_nao_recebido": 0.9802833325564891, "internet_pacote_adicional": 0.003604529824196315, "sem_correspondencia": 0.008420857112567272}, "confidence": 0.9737111100753187, "input_tokens": 330, "latency_ms": 77.9552029999877} +{"id": "g0172-bonus_nao_recebido-emocional-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"internet_pacote_adicional": 0.006042655571280634, "recarga_nao_creditada": 0.7446918791721552, "bonus_nao_recebido": 0.23875284513845205, "sem_correspondencia": 0.010512620118112256}, "confidence": 0.6595891722295403, "input_tokens": 332, "latency_ms": 80.21214999996573} +{"id": "g0172-bonus_nao_recebido-emocional-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9801209483209877, "beneficios_consulta": 0.005159484010856586, "fidelidade_pontos": 0.0009935410699000494, "internet_pacote_adicional": 0.0028450543052663587, "fidelidade_resgate": 0.0015047358342656584, "recarga_nao_creditada": 0.0048513516126728875, "desconto_retencao": 0.0007729946553187871, "sem_correspondencia": 0.0037518901907319076}, "confidence": 0.9772810837954145, "input_tokens": 435, "latency_ms": 105.66146299998991} +{"id": "g0172-bonus_nao_recebido-emocional-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.0015685218973531098, "portabilidade": 0.00019005704796107938, "fidelidade_resgate": 0.00024846665956107197, "seguranca_perda_roubo": 0.00011916059145987893, "roaming_pacote": 0.0008583220882348313, "bonus_nao_recebido": 0.974240153062452, "fidelidade_pontos": 0.0002901923445833397, "beneficios_consulta": 0.0001883930456262061, "internet_consumo": 0.017737242535005016, "recarga_nao_creditada": 0.001072536395504464, "conta_explicacao": 0.0005485727639270955, "parceiros_ofertas": 5.0526841741130835e-05, "internet_pacote_adicional": 7.036377784389572e-05, "internet_problema_conexao": 0.0002513389314185992, "negociacao_divida": 8.096990890715626e-05, "sem_correspondencia": 0.0024851821084212813}, "confidence": 0.9725228299332822, "input_tokens": 637, "latency_ms": 171.9380870000009} +{"id": "g0172-bonus_nao_recebido-emocional-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.0016065738518898911, "cadastro_atualizacao": 0.00017222473430042869, "desconto_retencao": 0.00010153829695427447, "roaming_cobranca": 0.00019128883332851656, "recarga_saldo": 0.0008340460704035188, "fidelidade_resgate": 0.0001725364270073686, "internet_pacote_adicional": 0.0003543950301503422, "parceiros_ofertas": 0.00011856965811189205, "recarga_realizar": 0.040790931751186255, "cancelamento_linha": 0.0002940844065801347, "bonus_nao_recebido": 0.9161659568140761, "recarga_nao_creditada": 0.033201937771663116, "conta_segunda_via": 9.521535512770754e-05, "beneficios_consulta": 0.00543857538970437, "conta_vencimento": 8.514415802702194e-05, "sem_correspondencia": 0.00037698145148898316}, "confidence": 0.910577020601681, "input_tokens": 646, "latency_ms": 175.83701799998153} +{"id": "g0172-bonus_nao_recebido-emocional-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.00429237648808507, "recarga_nao_creditada": 0.342150398470572, "bonus_nao_recebido": 0.641024039854046, "sem_correspondencia": 0.012533185187297076}, "confidence": 0.5213653864720612, "input_tokens": 323, "latency_ms": 77.5501970000505} +{"id": "g0172-bonus_nao_recebido-emocional-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.0022853613090929813, "beneficios_consulta": 0.008968550167657683, "roaming_cobranca": 0.001949841038867531, "parceiros_ofertas": 0.0001667443054931547, "bonus_nao_recebido": 0.9799711866185987, "conta_segunda_via": 0.00030316119176899416, "recarga_nao_creditada": 0.00020842462295333662, "fidelidade_pontos": 6.457420249427647e-05, "internet_pacote_adicional": 0.00018254116647124083, "fidelidade_resgate": 2.0228552921683675e-05, "desconto_retencao": 8.749145969597141e-05, "sem_correspondencia": 0.005791895363984355}, "confidence": 0.9781503854021075, "input_tokens": 543, "latency_ms": 143.0389020000007} +{"id": "g0172-bonus_nao_recebido-emocional-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9852363690797504, "recarga_nao_creditada": 0.005857211751272142, "internet_pacote_adicional": 0.0014251979268395652, "sem_correspondencia": 0.007481221242137726}, "confidence": 0.9803151587730009, "input_tokens": 329, "latency_ms": 77.66585199999554} +{"id": "g0172-bonus_nao_recebido-emocional-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 70, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"negociacao_divida": 0.0013124052365615921, "parceiros_ofertas": 0.0005846640134523903, "desconto_retencao": 0.00047033988705626396, "troca_numero": 0.00028462662198147355, "plano_nova_linha": 0.0004358262557644209, "reclamacao_atendimento": 0.003552147445278236, "atendimento_humano": 0.00032079532873347205, "bonus_nao_recebido": 0.9914793626248438, "fidelidade_resgate": 0.00030088835691986527, "beneficios_consulta": 9.873048244950305e-05, "fidelidade_pontos": 0.0001876867693037003, "recarga_nao_creditada": 0.00044587786409937155, "seguranca_perda_roubo": 6.746955510425304e-05, "plano_troca": 4.8628347117660444e-05, "internet_pacote_adicional": 8.513388835276468e-05, "sem_correspondencia": 0.0003254173229813333}, "confidence": 0.9909113201331665, "input_tokens": 643, "latency_ms": 175.2531100000283} +{"id": "g0172-bonus_nao_recebido-emocional-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.005782663955256253, "bonus_nao_recebido": 0.5649181781802525, "recarga_nao_creditada": 0.41163762191468306, "sem_correspondencia": 0.017661535949808266}, "confidence": 0.4198909042403365, "input_tokens": 326, "latency_ms": 77.7414609999596} +{"id": "g0172-bonus_nao_recebido-emocional-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_cancelamento": 0.002018761436207791, "vas_consulta": 0.000558229893810764, "conta_pagamento_confirmacao": 0.0002750725437384005, "roaming_cobranca": 0.0004273962408428886, "plano_troca": 0.0002213805610856343, "fidelidade_pontos": 9.446533845764429e-05, "negociacao_divida": 0.0002230436857460091, "recarga_nao_creditada": 0.029009880657721417, "roaming_pacote": 0.0002859281867746683, "conta_vencimento": 7.427833437526352e-05, "fidelidade_resgate": 0.00013119554280316084, "internet_pacote_adicional": 0.01139946170644601, "beneficios_consulta": 0.0016553928892969552, "desconto_retencao": 0.0010367644120358335, "bonus_nao_recebido": 0.9399292012503493, "sem_correspondencia": 0.012659547320308249}, "confidence": 0.9359244813337059, "input_tokens": 650, "latency_ms": 177.12567200004514} +{"id": "g0173-bonus_nao_recebido-longo_contexto-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 118, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 271, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.17990165398804986, "internet_pacote_adicional": 0.002104798305665311, "bonus_nao_recebido": 0.8073164608281015, "sem_correspondencia": 0.010677086878183398}, "confidence": 0.7430886144374687, "input_tokens": 390, "latency_ms": 96.6902949999735} +{"id": "g0173-bonus_nao_recebido-longo_contexto-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 98, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 226, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9150387135371107, "internet_pacote_adicional": 0.005275469206092994, "beneficios_consulta": 0.001106931080415077, "desconto_retencao": 0.0005373058034451651, "fidelidade_pontos": 0.0022568518362856694, "fidelidade_resgate": 0.0009478287551683563, "recarga_nao_creditada": 0.0628088654282845, "sem_correspondencia": 0.012028034353197492}, "confidence": 0.9029013868995553, "input_tokens": 482, "latency_ms": 113.76056599999629} +{"id": "g0173-bonus_nao_recebido-longo_contexto-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 100, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 227, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.001129125877406115, "roaming_duvida": 0.00019959500266161453, "plano_consulta": 0.00060122205021722, "fidelidade_resgate": 0.00012019653956166793, "internet_pacote_adicional": 0.0006096468609176831, "desconto_retencao": 0.0004141826396724255, "beneficios_consulta": 0.11251616189498406, "negociacao_divida": 0.000260235074567384, "bonus_nao_recebido": 0.8804974973508006, "internet_problema_conexao": 0.00030368962459911256, "recarga_nao_creditada": 0.001271840052890096, "sem_correspondencia": 0.0020766070317220745}, "confidence": 0.8696336334736007, "input_tokens": 594, "latency_ms": 153.74283199997762} +{"id": "g0173-bonus_nao_recebido-longo_contexto-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 118, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 259, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 0.0009671587908205617, "roaming_duvida": 0.0004954556962355564, "internet_pacote_adicional": 0.0003674227014244387, "recarga_nao_creditada": 0.3987150487529845, "fidelidade_resgate": 0.0005485489241098096, "bonus_nao_recebido": 0.5968970745856479, "fidelidade_pontos": 0.0004216493061641308, "marketplace_compra": 5.2351713608847145e-05, "conta_explicacao": 0.0003193737146607716, "desconto_retencao": 0.0003600419952664555, "beneficios_consulta": 4.3196365216938266e-05, "sem_correspondencia": 0.0008126774538601123}, "confidence": 0.560251354093434, "input_tokens": 612, "latency_ms": 158.80969599999162} +{"id": "g0173-bonus_nao_recebido-longo_contexto-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 100, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.008175268687235566, "fidelidade_pontos": 0.0003249317889554512, "fidelidade_resgate": 0.0004372835466697462, "recarga_nao_creditada": 0.00015259427595855235, "internet_pacote_adicional": 0.0006671161626412111, "bonus_nao_recebido": 0.9850366831127453, "desconto_retencao": 0.00010671455936621003, "sem_correspondencia": 0.00509940786642806}, "confidence": 0.9828990664145658, "input_tokens": 484, "latency_ms": 112.99076299997068} +{"id": "g0173-bonus_nao_recebido-longo_contexto-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.8966344656026044, "internet_pacote_adicional": 0.010031892200081157, "recarga_nao_creditada": 0.0735020287635709, "sem_correspondencia": 0.019831613433743484}, "confidence": 0.8621792874701392, "input_tokens": 367, "latency_ms": 86.43961900003205} +{"id": "g0173-bonus_nao_recebido-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 101, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 203, "length_bucket": "longo"}, "pred": "recarga_nao_creditada", "probabilities": {"fidelidade_resgate": 0.0032843984822714745, "reclamacao_atendimento": 0.0012408543050531028, "plano_nova_linha": 0.0008968947037448936, "internet_pacote_adicional": 0.0004306203091232506, "desconto_retencao": 0.001094027124156171, "fidelidade_pontos": 0.0026052096325400132, "recarga_nao_creditada": 0.985793454294762, "recarga_saldo": 0.0009495169771698054, "beneficios_consulta": 0.0007428522667398813, "internet_problema_conexao": 0.00012264592800096676, "parceiros_ofertas": 9.11479299461627e-05, "sem_correspondencia": 0.0027483780464923635}, "confidence": 0.98450195013974, "input_tokens": 584, "latency_ms": 151.31953899998507} +{"id": "g0173-bonus_nao_recebido-longo_contexto-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0026240550285683926, "recarga_nao_creditada": 0.001782845969556128, "bonus_nao_recebido": 0.9845072669874904, "sem_correspondencia": 0.011085832014385125}, "confidence": 0.9793430226499872, "input_tokens": 365, "latency_ms": 84.71773899998425} +{"id": "g0173-bonus_nao_recebido-longo_contexto-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 122, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 268, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.0014258685864985935, "desconto_retencao": 0.0009840529233170314, "fidelidade_pontos": 0.0005442025799387952, "bonus_nao_recebido": 0.7895681974316775, "fidelidade_resgate": 0.0007768869240179825, "internet_pacote_adicional": 0.00020652310680848216, "recarga_nao_creditada": 0.19403258814929006, "sem_correspondencia": 0.012461680298451624}, "confidence": 0.7595065113504884, "input_tokens": 506, "latency_ms": 114.33374099999583} +{"id": "g0173-bonus_nao_recebido-longo_contexto-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 186, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"marketplace_pedido": 0.0051540913923719504, "fidelidade_pontos": 0.0005333871375768512, "bonus_nao_recebido": 0.6482825413733216, "conta_vencimento": 0.001505979039114393, "plano_nova_linha": 0.0007193053161799865, "internet_pacote_adicional": 0.0001771454545471047, "fidelidade_resgate": 0.0002533946324790809, "vas_consulta": 0.00010364413898166899, "beneficios_consulta": 0.00048688064568701875, "suporte_configuracao": 0.000100399602951702, "recarga_nao_creditada": 0.3415590992475041, "cadastro_atualizacao": 0.00018690457385422935, "internet_consumo": 0.00011829197145818922, "desconto_retencao": 0.00012797720391533745, "conta_pagamento_confirmacao": 0.0001493809838000543, "sem_correspondencia": 0.0005415772862568416}, "confidence": 0.6248347107982096, "input_tokens": 694, "latency_ms": 183.09536699996443} +{"id": "g0173-bonus_nao_recebido-longo_contexto-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 101, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.004306076070341756, "fidelidade_resgate": 0.0005307511003717734, "internet_pacote_adicional": 0.00041482868916337817, "cancelamento_linha": 0.0002010226189403323, "negociacao_religacao": 0.0007388966648619196, "bonus_nao_recebido": 0.9862027628585605, "conta_segunda_via": 0.0005947481539931168, "desconto_retencao": 0.00010336415187588881, "troca_numero": 0.0001088390416375389, "recarga_realizar": 1.2056319537933288e-05, "suporte_chip_esim": 3.935221790169153e-05, "fidelidade_pontos": 3.215815777840988e-05, "recarga_nao_creditada": 9.250237366314649e-05, "conta_explicacao": 4.79207701648781e-05, "conta_pagamento_confirmacao": 4.8166491438610495e-05, "sem_correspondencia": 0.006526554319769297}, "confidence": 0.9852829470491311, "input_tokens": 698, "latency_ms": 182.07694599999513} +{"id": "g0173-bonus_nao_recebido-longo_contexto-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 246, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.2753078044440548, "bonus_nao_recebido": 0.7130119072113011, "internet_pacote_adicional": 0.0053715670365917815, "sem_correspondencia": 0.006308721308052256}, "confidence": 0.6173492096150682, "input_tokens": 382, "latency_ms": 85.60046200000215} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"bonus_nao_recebido": 0.4739793927449061, "fidelidade_resgate": 0.0006266965999862328, "beneficios_consulta": 0.516584518962928, "fidelidade_pontos": 0.0005713494082870206, "internet_pacote_adicional": 0.002308058618707121, "recarga_nao_creditada": 0.00044007030981674385, "desconto_retencao": 0.0001302010780074883, "sem_correspondencia": 0.005359712277361263}, "confidence": 0.4475251645290606, "input_tokens": 442, "latency_ms": 105.1240650000409} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["atendimento_humano", "beneficios_consulta", "bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 150, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_fraude": 0.00770597835914381, "parceiros_ofertas": 0.0003679792527482979, "reclamacao_atendimento": 0.5036204635717183, "conta_segunda_via": 0.003371524081613103, "atendimento_humano": 0.4543484865613688, "troca_numero": 0.0007039996204527936, "desconto_retencao": 0.00019790560238689442, "sem_correspondencia": 0.02968366295056811}, "confidence": 0.4327091012248209, "input_tokens": 448, "latency_ms": 104.66119599999502} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.8792276924844676, "negociacao_religacao": 0.0023578149532695043, "internet_pacote_adicional": 0.0002715632800509533, "conta_debito_automatico_digital": 0.00035633022528298836, "internet_problema_conexao": 0.001702540971444447, "desconto_retencao": 0.0016628431450672792, "fidelidade_pontos": 0.0014236811850987425, "fidelidade_resgate": 0.00011394745188190001, "vas_cancelamento": 0.00016673409731324392, "beneficios_consulta": 0.0002295448982750168, "recarga_nao_creditada": 0.10292116161676433, "sem_correspondencia": 0.009566145691084155}, "confidence": 0.8682483918012374, "input_tokens": 553, "latency_ms": 145.25730799999792} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 120, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.002670458796153369, "fidelidade_pontos": 0.0006738269252201874, "bonus_nao_recebido": 0.9909697244850981, "fidelidade_resgate": 0.0008828109493588473, "desconto_retencao": 0.0003412190881857483, "internet_pacote_adicional": 0.0002687711116275807, "recarga_nao_creditada": 0.00026986319743913347, "sem_correspondencia": 0.003923325446916891}, "confidence": 0.9896796851258267, "input_tokens": 444, "latency_ms": 105.00940499997569} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.016899427977728556, "bonus_nao_recebido": 0.9746821886675151, "internet_pacote_adicional": 0.0019640758995408975, "sem_correspondencia": 0.0064543074552154195}, "confidence": 0.9662429182233537, "input_tokens": 322, "latency_ms": 78.15856899998153} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9275736454219268, "desconto_retencao": 0.00048599326822577936, "fidelidade_pontos": 0.00034639255335585013, "fidelidade_resgate": 0.00045927428734596226, "internet_pacote_adicional": 0.002056841082450964, "beneficios_consulta": 0.04654491840741321, "recarga_nao_creditada": 0.002532038394814337, "sem_correspondencia": 0.02000089658446702}, "confidence": 0.9172270233393451, "input_tokens": 442, "latency_ms": 104.43292100001145} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_contratacao": 0.0010334453968951999, "conta_segunda_via": 0.00011651801471247146, "desconto_retencao": 0.00011335978763623062, "fidelidade_pontos": 0.00011838304661436088, "internet_pacote_adicional": 0.00020277254750896863, "suporte_sem_sinal": 0.00014136729037006216, "internet_consumo": 0.00020819337629512407, "internet_problema_conexao": 0.00020026516360154156, "roaming_duvida": 0.000708153525794132, "recarga_nao_creditada": 0.6021386170425288, "beneficios_consulta": 0.00016823633876886262, "bonus_nao_recebido": 0.3936515826522689, "fidelidade_resgate": 0.00010182303950307062, "portabilidade": 0.00016792424671645338, "plano_nova_linha": 6.469513859267816e-05, "sem_correspondencia": 0.0008646633921931033}, "confidence": 0.5756145248453641, "input_tokens": 651, "latency_ms": 175.96026000001075} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano", "bonus_nao_recebido", "conta_contestacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.6904812968680688, "conta_contestacao": 0.2709603945163747, "reclamacao_atendimento": 0.021590276683140387, "sem_correspondencia": 0.01696803193241614}, "confidence": 0.5873083958240916, "input_tokens": 344, "latency_ms": 82.57586400003447} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_resgate": 0.0008523393768595582, "negociacao_divida": 0.0004452483545763796, "vas_contratacao": 0.0001863287762280873, "desconto_retencao": 0.00023233705708058236, "vas_consulta": 0.00029855523274770055, "fidelidade_pontos": 0.0004569809870910495, "recarga_nao_creditada": 0.00042055923453435936, "portabilidade": 0.0002384042876210934, "bonus_nao_recebido": 0.9945771676386215, "conta_contestacao": 0.0004235296201015252, "plano_consulta": 0.00021197686716766673, "roaming_pacote": 0.0001615889425755288, "beneficios_consulta": 6.365076090139894e-05, "conta_pagamento_confirmacao": 0.00012622529631480867, "internet_pacote_adicional": 3.779701657127769e-05, "sem_correspondencia": 0.0012673105510073825}, "confidence": 0.9942156454811965, "input_tokens": 642, "latency_ms": 175.74066399998856} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.0006940533259366674, "internet_pacote_adicional": 0.00029933761423721165, "fidelidade_resgate": 0.00020357819715141314, "recarga_nao_creditada": 0.46518539481323107, "bonus_nao_recebido": 0.5320026755443928, "fidelidade_pontos": 0.0001882156811148837, "beneficios_consulta": 8.191977385223816e-05, "sem_correspondencia": 0.0013448250500837102}, "confidence": 0.46514591490787754, "input_tokens": 448, "latency_ms": 103.98707500002047} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0021271485772956706, "reclamacao_atendimento": 0.0018222475621118704, "roaming_duvida": 0.001419571205963657, "fidelidade_pontos": 0.0003025528720149059, "bonus_nao_recebido": 0.9726389722408254, "beneficios_consulta": 0.0008951104275370941, "vas_contratacao": 0.00016325566267887223, "fidelidade_resgate": 0.0001500905330890209, "conta_contestacao": 0.00042921293971620264, "recarga_nao_creditada": 0.0008096267576323349, "desconto_retencao": 0.00012593266167605484, "sem_correspondencia": 0.01911627855945892}, "confidence": 0.9701516060809002, "input_tokens": 554, "latency_ms": 145.84746100001666} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0013703017749050535, "bonus_nao_recebido": 0.9937040496316067, "conta_segunda_via": 0.0006147697459120873, "suporte_sem_sinal": 0.0007055774504719169, "fidelidade_resgate": 0.0002474887819038253, "desconto_retencao": 0.00017939837514579715, "beneficios_consulta": 0.002389892014822862, "vas_consulta": 0.00028123912819213906, "fidelidade_pontos": 6.447288999861726e-05, "conta_explicacao": 2.8553003627749626e-05, "internet_pacote_adicional": 2.6496462570477356e-05, "sem_correspondencia": 0.00038776074084271564}, "confidence": 0.9931316905072073, "input_tokens": 554, "latency_ms": 149.96324500003766} +{"id": "g0176-marketplace_compra-informal_abreviado-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"seguranca_fraude": 0.0012424700910827749, "marketplace_compra": 0.9944275182640648, "fidelidade_resgate": 0.0014281539697002165, "marketplace_pedido": 0.0012449276556533145, "parceiros_ofertas": 0.0002653292360673532, "fidelidade_pontos": 0.00015350221323206947, "plano_nova_linha": 0.00010322589194774646, "sem_correspondencia": 0.0011348726782517177}, "confidence": 0.9936314494446458, "input_tokens": 432, "latency_ms": 103.42171600001393} +{"id": "g0176-marketplace_compra-informal_abreviado-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"portabilidade": 0.0032403102074650297, "parceiros_ofertas": 0.03663176586573728, "vas_contratacao": 0.0023444987750824457, "vas_consulta": 0.0010627501527748742, "negociacao_divida": 0.0004404455950166817, "fidelidade_resgate": 0.2374930654166638, "roaming_cobranca": 0.00028477009084806263, "plano_nova_linha": 0.00046427163769374773, "marketplace_compra": 0.6926849374460705, "marketplace_pedido": 0.004650726385382308, "suporte_configuracao": 0.0055060559529464545, "sem_correspondencia": 0.015196402474318743}, "confidence": 0.6647472044866224, "input_tokens": 533, "latency_ms": 143.2882329999643} +{"id": "g0176-marketplace_compra-informal_abreviado-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.0017555138650889568, "marketplace_compra": 0.9935085652983277, "marketplace_pedido": 0.001474347987600425, "conta_pagamento_confirmacao": 0.0008029613201641239, "cancelamento_linha": 0.00016981564117272329, "fidelidade_resgate": 0.00045736502667272636, "parceiros_ofertas": 0.00013380793247837859, "sem_correspondencia": 0.0016976229284950137}, "confidence": 0.9925812174838027, "input_tokens": 420, "latency_ms": 103.7031250000382} +{"id": "g0176-marketplace_compra-informal_abreviado-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"negociacao_religacao": 0.0022992011165787122, "fidelidade_resgate": 0.00046475067685879665, "parceiros_ofertas": 0.0003437845206590217, "plano_nova_linha": 0.00027100162688943185, "recarga_realizar": 0.0002533660983209844, "seguranca_fraude": 8.98083910977234e-05, "beneficios_consulta": 0.00012424954266158575, "suporte_chip_esim": 0.00017812800176217003, "internet_consumo": 0.0004442267220582872, "roaming_duvida": 6.818540694580356e-05, "vas_contratacao": 0.00035304411372958516, "internet_pacote_adicional": 0.00046920632380298064, "marketplace_pedido": 0.01352090264194502, "conta_segunda_via": 0.007679492520953946, "marketplace_compra": 0.9028276498312451, "sem_correspondencia": 0.07061300246449093}, "confidence": 0.896349493153328, "input_tokens": 661, "latency_ms": 180.53235799999356} +{"id": "g0176-marketplace_compra-informal_abreviado-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.004909437311055986, "fidelidade_resgate": 0.004260286960781058, "marketplace_compra": 0.958674824278595, "sem_correspondencia": 0.032155451449567954}, "confidence": 0.9448997657047932, "input_tokens": 318, "latency_ms": 77.37264200000027} +{"id": "g0176-marketplace_compra-informal_abreviado-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"vas_contratacao": 0.0007592850356293855, "conta_vencimento": 0.00028124456517318103, "recarga_realizar": 0.00043544102681841636, "conta_pagamento_confirmacao": 0.0003805307711595292, "marketplace_pedido": 0.0005786635447581771, "seguranca_fraude": 0.0009511260186950844, "parceiros_ofertas": 0.18849897065732113, "roaming_duvida": 0.00033230422100496266, "marketplace_compra": 0.7657427894887595, "cancelamento_linha": 0.0002782010793452085, "fidelidade_resgate": 0.03370909308742848, "plano_nova_linha": 0.00039022594850382253, "plano_consulta": 0.00011242355167651104, "internet_pacote_adicional": 0.00012645979552523915, "suporte_sem_sinal": 7.855018213375411e-05, "sem_correspondencia": 0.007344691026067577}, "confidence": 0.7501256421213435, "input_tokens": 638, "latency_ms": 171.61153000000695} +{"id": "g0176-marketplace_compra-informal_abreviado-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.003012505948910164, "plano_nova_linha": 0.0025676529896976486, "marketplace_compra": 0.9838857760196644, "sem_correspondencia": 0.010534065041727821}, "confidence": 0.9785143680262193, "input_tokens": 318, "latency_ms": 76.97163400001727} +{"id": "g0176-marketplace_compra-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.005103722454931316, "suporte_configuracao": 0.0010171349483690264, "internet_pacote_adicional": 0.003237118763919357, "parceiros_ofertas": 0.0011121740010802915, "conta_contestacao": 0.002779977712543327, "desconto_retencao": 0.010217154919097464, "plano_troca": 0.023122458708729154, "vas_cancelamento": 0.0010803560123538408, "suporte_chip_esim": 0.012077538507871763, "vas_consulta": 0.013172870179926084, "marketplace_compra": 0.006837821809468989, "troca_numero": 0.002653477858615629, "beneficios_consulta": 0.0010539732792779876, "recarga_realizar": 0.01992487048751805, "recarga_saldo": 0.014350688903830178, "sem_correspondencia": 0.8822586614524676}, "confidence": 0.8744092388826321, "input_tokens": 625, "latency_ms": 169.32096200002889} +{"id": "g0176-marketplace_compra-informal_abreviado-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9760377061664416, "plano_nova_linha": 0.0045954570186002635, "fidelidade_resgate": 0.0024829588547367713, "sem_correspondencia": 0.016883877960221325}, "confidence": 0.9680502748885891, "input_tokens": 315, "latency_ms": 75.64232400000037} +{"id": "g0176-marketplace_compra-informal_abreviado-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0010537273161946, "marketplace_compra": 0.9917136223557201, "recarga_realizar": 0.0016398596485314035, "cadastro_atualizacao": 0.0008069932320077503, "fidelidade_resgate": 0.00045756093073443866, "reclamacao_atendimento": 0.000134898310756845, "internet_problema_conexao": 0.00010909572509645529, "recarga_nao_creditada": 7.347154149276874e-05, "portabilidade": 9.2484028586341e-05, "negociacao_divida": 1.3603615493470994e-05, "plano_troca": 6.478265685654086e-05, "conta_contestacao": 6.259376025631145e-05, "marketplace_pedido": 0.003340601498608182, "suporte_sem_sinal": 2.6755768428077663e-05, "plano_nova_linha": 3.160206691837917e-05, "sem_correspondencia": 0.00037834754431849546}, "confidence": 0.9911611971794348, "input_tokens": 643, "latency_ms": 174.98148900000388} +{"id": "g0176-marketplace_compra-informal_abreviado-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0018499237218556276, "recarga_realizar": 0.0019402126976958663, "marketplace_pedido": 0.027217920556630137, "plano_nova_linha": 0.000655354391166167, "fidelidade_resgate": 0.00036970468040879625, "internet_problema_conexao": 0.0004067345043948158, "marketplace_compra": 0.9168514346419665, "sem_correspondencia": 0.050708714805882175}, "confidence": 0.9049730681622473, "input_tokens": 414, "latency_ms": 104.19862800000601} +{"id": "g0176-marketplace_compra-informal_abreviado-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.000964344667277293, "plano_nova_linha": 0.0002438382354983614, "negociacao_religacao": 0.0006233739530134784, "fidelidade_resgate": 0.0001514813157052088, "recarga_nao_creditada": 0.00039310715967715774, "vas_consulta": 0.00046656815794373925, "marketplace_pedido": 0.0006079633137158835, "troca_numero": 0.0002929889883204922, "fidelidade_pontos": 0.0003193683940147166, "marketplace_compra": 0.9952380824370759, "roaming_pacote": 7.902660814306053e-05, "sem_correspondencia": 0.0006198567696148315}, "confidence": 0.9948051808404464, "input_tokens": 508, "latency_ms": 123.0442610000182} +{"id": "g0177-marketplace_compra-erros_digitacao-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.0012052476085410112, "marketplace_pedido": 0.000561842425767237, "parceiros_ofertas": 0.00043200799753758605, "plano_troca": 0.0002455748716156851, "fidelidade_resgate": 0.0003607411100713516, "vas_consulta": 0.0008351237515951527, "marketplace_compra": 0.9891168783756067, "sem_correspondencia": 0.00724258385926534}, "confidence": 0.9875621467149791, "input_tokens": 427, "latency_ms": 104.33032800000319} +{"id": "g0177-marketplace_compra-erros_digitacao-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0007761741792384811, "marketplace_compra": 0.9949592096120599, "bonus_nao_recebido": 0.0009961931092846293, "suporte_configuracao": 0.0007784295610904121, "cadastro_atualizacao": 0.0002938147633493065, "marketplace_pedido": 0.0010394458878860218, "plano_troca": 0.00012127131953403527, "roaming_cobranca": 8.925457835111951e-05, "suporte_sem_sinal": 0.00014714062569817164, "fidelidade_resgate": 2.8364734345805876e-05, "vas_cancelamento": 3.625466398858793e-05, "conta_debito_automatico_digital": 4.344178988832634e-05, "desconto_retencao": 0.0002219865838253467, "reclamacao_atendimento": 2.6074409363191502e-05, "plano_nova_linha": 2.461777563351256e-05, "sem_correspondencia": 0.00041832640646311475}, "confidence": 0.9946231569195307, "input_tokens": 687, "latency_ms": 183.3273899999881} +{"id": "g0177-marketplace_compra-erros_digitacao-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"recarga_realizar": 0.0027997653903274323, "portabilidade": 0.0035657726247587044, "marketplace_pedido": 0.004511655368612554, "marketplace_compra": 0.9791347283918385, "fidelidade_resgate": 0.0009305853133166964, "cancelamento_linha": 0.0001603292090580595, "conta_segunda_via": 0.0001705719246772946, "plano_nova_linha": 6.889073983830561e-05, "internet_consumo": 0.0003126431943745171, "parceiros_ofertas": 7.566571674655822e-05, "conta_vencimento": 7.262689435768254e-05, "sem_correspondencia": 0.008196765232093823}, "confidence": 0.9772378855183689, "input_tokens": 518, "latency_ms": 135.37125699997432} +{"id": "g0177-marketplace_compra-erros_digitacao-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.0007798435724921438, "vas_contratacao": 0.0003750416965482581, "reclamacao_atendimento": 0.0005753071927017212, "suporte_sem_sinal": 0.0003036647310767411, "marketplace_pedido": 0.0010977317995658979, "marketplace_compra": 0.9948081756665932, "parceiros_ofertas": 0.00021115137084385906, "internet_problema_conexao": 0.00019964070001660589, "portabilidade": 0.00019043200585150974, "plano_nova_linha": 3.1165507446691035e-05, "troca_numero": 8.993578253484836e-05, "sem_correspondencia": 0.0013379099743285811}, "confidence": 0.9943361916362833, "input_tokens": 531, "latency_ms": 143.55622499999754} +{"id": "g0177-marketplace_compra-erros_digitacao-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.0018981129908970961, "parceiros_ofertas": 0.0012172386001568414, "vas_cancelamento": 0.0014315873608443657, "recarga_saldo": 0.0005318710625115582, "marketplace_compra": 0.9806679588159273, "marketplace_pedido": 0.0010547143926219903, "plano_nova_linha": 0.00012398155266656852, "sem_correspondencia": 0.013074535224374306}, "confidence": 0.977906238646774, "input_tokens": 433, "latency_ms": 104.01120399995989} +{"id": "g0177-marketplace_compra-erros_digitacao-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.002523677580181803, "marketplace_compra": 0.9874464327204358, "marketplace_pedido": 0.0022029547585926002, "plano_nova_linha": 0.0012573275652651504, "fidelidade_pontos": 0.0005850211829687934, "fidelidade_resgate": 0.00040549366089309794, "parceiros_ofertas": 0.00034055971004377366, "sem_correspondencia": 0.00523853282161891}, "confidence": 0.9856530659662128, "input_tokens": 439, "latency_ms": 106.01324399999612} +{"id": "g0177-marketplace_compra-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0024333953893396444, "parceiros_ofertas": 0.14860270636178935, "troca_numero": 0.011053627870863756, "fidelidade_pontos": 0.003282766331560337, "plano_nova_linha": 0.2364238034810046, "marketplace_pedido": 0.05472463327583769, "fidelidade_resgate": 0.06342245848088544, "sem_correspondencia": 0.48005660880871925}, "confidence": 0.40577898149567915, "input_tokens": 417, "latency_ms": 111.2315280000189} +{"id": "g0177-marketplace_compra-erros_digitacao-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.0036629328360314435, "plano_nova_linha": 0.0020878207571132907, "marketplace_compra": 0.9790918037551256, "sem_correspondencia": 0.015157442651729712}, "confidence": 0.9721224050068339, "input_tokens": 324, "latency_ms": 79.306650000035} +{"id": "g0177-marketplace_compra-erros_digitacao-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0027083718516677244, "internet_problema_conexao": 0.0020454179708087085, "suporte_chip_esim": 0.0726099616186865, "recarga_realizar": 0.0020438287984696577, "marketplace_pedido": 0.004134632884356993, "vas_cancelamento": 0.00025478406410891276, "plano_nova_linha": 0.0002993949989342646, "marketplace_compra": 0.9092567883828881, "fidelidade_resgate": 0.0005002197479503583, "plano_troca": 9.634822609849867e-05, "cancelamento_linha": 0.0003061309617656127, "sem_correspondencia": 0.005744120494264645}, "confidence": 0.9010074055086054, "input_tokens": 540, "latency_ms": 143.91052599995646} +{"id": "g0177-marketplace_compra-erros_digitacao-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9378194809457844, "fidelidade_resgate": 0.0063733997385554565, "plano_nova_linha": 0.00339405913143151, "sem_correspondencia": 0.05241306018422857}, "confidence": 0.9170926412610462, "input_tokens": 321, "latency_ms": 77.14405000001534} +{"id": "g0177-marketplace_compra-erros_digitacao-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9868742813983973, "plano_nova_linha": 0.0025918509560295317, "fidelidade_resgate": 0.001783499988985218, "sem_correspondencia": 0.008750367656588041}, "confidence": 0.9824990418645294, "input_tokens": 326, "latency_ms": 78.53960700003881} +{"id": "g0177-marketplace_compra-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.12557465463847697, "plano_nova_linha": 0.011497792242304013, "marketplace_pedido": 0.029801353591604834, "sem_correspondencia": 0.8331261995276142}, "confidence": 0.7775015993701523, "input_tokens": 324, "latency_ms": 78.16328400002703} +{"id": "g0181-marketplace_compra-indireto_multiplo-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.011813994081770264, "parceiros_ofertas": 0.0004687823159947098, "fidelidade_resgate": 0.0009963224914174332, "marketplace_compra": 0.681195595087305, "cadastro_atualizacao": 0.2755846744689213, "conta_contestacao": 0.00018913929485743378, "troca_numero": 8.166003080759111e-05, "conta_vencimento": 0.00010280667755675277, "conta_segunda_via": 0.000245226819196333, "fidelidade_pontos": 5.7101694811250135e-05, "marketplace_pedido": 0.006680558732279144, "sem_correspondencia": 0.022584138305082786}, "confidence": 0.652213376458878, "input_tokens": 565, "latency_ms": 151.0008270000185} +{"id": "g0181-marketplace_compra-indireto_multiplo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"fidelidade_pontos": 0.0008066227626168425, "suporte_sem_sinal": 0.00116144094431188, "conta_vencimento": 0.0020234014641491277, "marketplace_pedido": 0.8813928539661802, "plano_nova_linha": 0.0003875638539297239, "roaming_duvida": 0.00027170555258594517, "desconto_retencao": 0.03607215030020683, "vas_contratacao": 0.00012714475167065935, "fidelidade_resgate": 0.0007567867553832045, "parceiros_ofertas": 0.058984189933059095, "vas_consulta": 0.0002442037204153756, "sem_correspondencia": 0.017771935995491282}, "confidence": 0.8706103861449237, "input_tokens": 545, "latency_ms": 144.39579899999444} +{"id": "g0181-marketplace_compra-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["bonus_nao_recebido"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.005046499989108579, "reclamacao_atendimento": 0.0030961843377993754, "negociacao_divida": 0.006289125540321962, "negociacao_religacao": 0.0014295150200333397, "parceiros_ofertas": 0.18981936671297614, "cadastro_atualizacao": 0.0023487436183656004, "conta_vencimento": 0.0041894607955975955, "suporte_sem_sinal": 0.0004569172194200934, "fidelidade_resgate": 0.015049020712260082, "plano_nova_linha": 0.003483976590429286, "marketplace_pedido": 0.25637467516299395, "sem_correspondencia": 0.512416514300694}, "confidence": 0.4680907428734844, "input_tokens": 565, "latency_ms": 148.49907499996107} +{"id": "g0181-marketplace_compra-indireto_multiplo-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.01422820265634436, "marketplace_compra": 0.9355090728307844, "plano_nova_linha": 0.00902672782043298, "sem_correspondencia": 0.041235996692438076}, "confidence": 0.9140120971077129, "input_tokens": 344, "latency_ms": 82.64989200000628} +{"id": "g0181-marketplace_compra-indireto_multiplo-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"vas_cancelamento": 0.000978323082841394, "conta_debito_automatico_digital": 0.00035914686233574477, "fidelidade_resgate": 0.00024067043431681492, "portabilidade": 0.0002701972141325046, "conta_contestacao": 0.0004868506067747656, "parceiros_ofertas": 0.0003188939969515102, "plano_nova_linha": 0.00015268414274037276, "internet_consumo": 0.00014565832865870776, "marketplace_compra": 0.9653373200084713, "marketplace_pedido": 0.0002506144731004317, "suporte_chip_esim": 5.0045515417033116e-05, "roaming_duvida": 0.00012540209726902957, "desconto_retencao": 0.00038637396934185756, "seguranca_perda_roubo": 0.00016702342109754274, "suporte_sem_sinal": 3.072290058429245e-05, "sem_correspondencia": 0.030700072945966803}, "confidence": 0.9630264746757026, "input_tokens": 674, "latency_ms": 183.28387399998292} +{"id": "g0181-marketplace_compra-indireto_multiplo-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 164, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0036637756713701407, "seguranca_fraude": 0.00030749113838504774, "fidelidade_resgate": 0.00099204277877398, "conta_contestacao": 0.0002456518021565702, "vas_cancelamento": 0.0004501124012405283, "marketplace_pedido": 0.0009785995201499426, "recarga_saldo": 0.0006382600111947872, "plano_nova_linha": 0.0018543876717932633, "conta_vencimento": 0.0012275786765850371, "marketplace_compra": 0.9582736696096337, "reclamacao_atendimento": 0.013363049726150992, "sem_correspondencia": 0.01800538099256605}, "confidence": 0.9544803668468734, "input_tokens": 576, "latency_ms": 149.40156599999455} +{"id": "g0181-marketplace_compra-indireto_multiplo-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.009283895462216923, "marketplace_compra": 0.9749488849297555, "internet_pacote_adicional": 0.0013202187325849388, "marketplace_pedido": 0.001041539769727673, "conta_contestacao": 0.001819778078730903, "plano_consulta": 0.0016894915423925926, "recarga_realizar": 0.0011572090132562455, "plano_nova_linha": 0.00020087953484170036, "fidelidade_resgate": 0.0003100276681161458, "beneficios_consulta": 5.431068838824166e-05, "parceiros_ofertas": 0.00012560486173643465, "suporte_chip_esim": 7.044154837389958e-05, "roaming_cobranca": 3.438672963904846e-05, "negociacao_divida": 6.692023152417044e-05, "roaming_duvida": 9.087438819978712e-05, "sem_correspondencia": 0.007785536820515771}, "confidence": 0.9732788105917395, "input_tokens": 669, "latency_ms": 180.09324999997034} +{"id": "g0181-marketplace_compra-indireto_multiplo-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0026435373999093787, "roaming_duvida": 0.0016648724310063462, "cadastro_atualizacao": 0.001159160529697821, "internet_pacote_adicional": 0.003082700191329971, "roaming_pacote": 0.000758658822478555, "marketplace_pedido": 0.0014449813215879255, "marketplace_compra": 0.9621173003673401, "bonus_nao_recebido": 0.00048745104192922595, "fidelidade_resgate": 0.001409361593139174, "plano_nova_linha": 0.002017129494926559, "recarga_saldo": 0.0011785386196053057, "sem_correspondencia": 0.022036308187049665}, "confidence": 0.9586734185825528, "input_tokens": 573, "latency_ms": 148.7506390000135} +{"id": "g0181-marketplace_compra-indireto_multiplo-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"conta_debito_automatico_digital": 0.003936207729715397, "marketplace_pedido": 0.2157137084866581, "reclamacao_atendimento": 0.0007532014812610941, "fidelidade_resgate": 0.0005291331454781161, "portabilidade": 0.000469603940477448, "parceiros_ofertas": 0.0009388805620156466, "conta_explicacao": 0.0024756197216919255, "plano_nova_linha": 0.00035153668852555314, "conta_contestacao": 0.0011108578273855273, "marketplace_compra": 0.7629822453839449, "internet_pacote_adicional": 0.0003358993025230095, "sem_correspondencia": 0.010403105730323471}, "confidence": 0.741435176782485, "input_tokens": 573, "latency_ms": 152.15633500002923} +{"id": "g0181-marketplace_compra-indireto_multiplo-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"cadastro_atualizacao": 0.0037000847201521586, "roaming_cobranca": 0.0005044588325832452, "vas_consulta": 0.0013493814280936462, "troca_numero": 0.0007827105277577383, "parceiros_ofertas": 0.0006236754582076286, "marketplace_pedido": 0.026416797488288884, "conta_segunda_via": 0.0008201394412782648, "suporte_sem_sinal": 0.0001925091277349337, "fidelidade_resgate": 0.0030159277479611356, "recarga_saldo": 0.0011264385181784136, "recarga_nao_creditada": 0.0026066948066983116, "marketplace_compra": 0.7409160275603464, "atendimento_humano": 0.000374851227296236, "conta_pagamento_confirmacao": 0.001063991965513454, "plano_nova_linha": 0.002154843768243641, "sem_correspondencia": 0.21435146738166608}, "confidence": 0.723643762731036, "input_tokens": 666, "latency_ms": 179.45268099998657} +{"id": "g0181-marketplace_compra-indireto_multiplo-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["marketplace_pedido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9668653639062693, "marketplace_pedido": 0.018167805613073327, "parceiros_ofertas": 0.0008525886109223771, "reclamacao_atendimento": 0.0013781061987860862, "fidelidade_resgate": 0.001566067100840461, "internet_problema_conexao": 0.0007606917284662699, "plano_nova_linha": 0.0004370180987650181, "sem_correspondencia": 0.009972358742877083}, "confidence": 0.9621318444643078, "input_tokens": 462, "latency_ms": 111.65411900003619} +{"id": "g0181-marketplace_compra-indireto_multiplo-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 144, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.023028093915993128, "marketplace_compra": 0.8991816496263038, "fidelidade_resgate": 0.007507446363871208, "sem_correspondencia": 0.07028281009383189}, "confidence": 0.8655755328350717, "input_tokens": 345, "latency_ms": 84.46493499997132} +{"id": "g0184-marketplace_pedido-erros_digitacao-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.0002533250724944287, "parceiros_ofertas": 0.0002458412986479851, "internet_problema_conexao": 0.0004278982437428781, "portabilidade": 0.0002878043419659488, "marketplace_pedido": 0.995551295646458, "fidelidade_pontos": 0.0002919674322383883, "marketplace_compra": 7.660694523024941e-05, "sem_correspondencia": 0.002865261019222203}, "confidence": 0.9949157664530951, "input_tokens": 417, "latency_ms": 103.55739700003141} +{"id": "g0184-marketplace_pedido-erros_digitacao-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.004902475239729608, "vas_cancelamento": 0.00032464285398776607, "portabilidade": 0.0004451753101384263, "atendimento_humano": 0.0005100291288700811, "suporte_sem_sinal": 0.00029671844389809836, "roaming_duvida": 0.0001592112235789871, "troca_numero": 0.00030464613085641516, "plano_troca": 0.00033062055698748175, "conta_explicacao": 0.0008426684243117892, "parceiros_ofertas": 7.748745940773135e-05, "conta_segunda_via": 0.002491948435917902, "seguranca_perda_roubo": 0.004632347878478938, "recarga_nao_creditada": 0.0014942503332813566, "vas_contratacao": 0.0015277777810554583, "marketplace_pedido": 0.8810014020244089, "sem_correspondencia": 0.10065859877509108}, "confidence": 0.8730681621593696, "input_tokens": 634, "latency_ms": 171.28325400000222} +{"id": "g0184-marketplace_pedido-erros_digitacao-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.001164579281834421, "marketplace_pedido": 0.9833523852968131, "marketplace_compra": 0.002669455165702995, "sem_correspondencia": 0.012813580255649435}, "confidence": 0.9778031803957509, "input_tokens": 317, "latency_ms": 76.53521500003535} +{"id": "g0184-marketplace_pedido-erros_digitacao-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"negociacao_religacao": 0.0007458755256651719, "plano_consulta": 0.00033354181299011026, "suporte_sem_sinal": 0.00072218382808237, "conta_segunda_via": 0.0003127976163823116, "marketplace_pedido": 0.9918532122615438, "parceiros_ofertas": 0.0002222602869398925, "recarga_saldo": 0.00012031680009669532, "suporte_configuracao": 0.0003252838036738987, "marketplace_compra": 0.000765651843370487, "plano_nova_linha": 5.1784439373759256e-05, "atendimento_humano": 0.001162109877860537, "sem_correspondencia": 0.003384981904020758}, "confidence": 0.9911125951944115, "input_tokens": 530, "latency_ms": 146.20681399998148} +{"id": "g0184-marketplace_pedido-erros_digitacao-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"suporte_chip_esim": 0.0057203176692280705, "recarga_saldo": 0.0002784605070543626, "recarga_realizar": 0.0011185011854819157, "bonus_nao_recebido": 0.0003402612786740905, "parceiros_ofertas": 0.0004527444339654287, "marketplace_pedido": 0.9146311306315578, "marketplace_compra": 0.005503434749459054, "sem_correspondencia": 0.07195514954457932}, "confidence": 0.9024355778646375, "input_tokens": 433, "latency_ms": 103.75904300002503} +{"id": "g0184-marketplace_pedido-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.004986902944051052, "conta_contestacao": 0.0020592439064822704, "cancelamento_linha": 0.0008355816454689844, "portabilidade": 0.0006564262273215426, "suporte_chip_esim": 0.0008794380765015275, "parceiros_ofertas": 0.00025755736162611355, "internet_consumo": 0.0018883245202893947, "beneficios_consulta": 0.00044096900221779386, "suporte_sem_sinal": 0.06385756383518726, "roaming_pacote": 0.0012518607393731062, "marketplace_compra": 0.0005679032108469342, "sem_correspondencia": 0.922318228530634}, "confidence": 0.9152562493061462, "input_tokens": 518, "latency_ms": 135.98294199999827} +{"id": "g0184-marketplace_pedido-erros_digitacao-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0009676052404414541, "marketplace_pedido": 0.9928497449664567, "marketplace_compra": 0.0015044931922761939, "sem_correspondencia": 0.004678156600825632}, "confidence": 0.9904663266219423, "input_tokens": 308, "latency_ms": 77.26684599998634} +{"id": "g0184-marketplace_pedido-erros_digitacao-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"conta_explicacao": 0.0018303561819712464, "vas_consulta": 0.00026434673393841037, "suporte_configuracao": 0.0002754179192115985, "beneficios_consulta": 0.00016835991813529273, "suporte_chip_esim": 0.00028194362035902505, "plano_consulta": 0.00018385602759228925, "plano_nova_linha": 0.005268576061172026, "cancelamento_linha": 0.00014456287460463268, "suporte_sem_sinal": 0.000708297022871212, "marketplace_pedido": 0.9689629182536019, "marketplace_compra": 0.013499656887691006, "desconto_retencao": 0.00029239427541395945, "conta_debito_automatico_digital": 0.00014003191937919993, "internet_consumo": 0.0008740268064491824, "parceiros_ofertas": 8.82544670065987e-05, "sem_correspondencia": 0.0070170010306023975}, "confidence": 0.9668937794705086, "input_tokens": 643, "latency_ms": 175.6564469999944} +{"id": "g0184-marketplace_pedido-erros_digitacao-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0026167398991767633, "marketplace_pedido": 0.9755048789297219, "marketplace_compra": 0.0043530576641207, "sem_correspondencia": 0.017525323506980623}, "confidence": 0.9673398385729626, "input_tokens": 311, "latency_ms": 76.57826700000214} +{"id": "g0184-marketplace_pedido-erros_digitacao-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"internet_consumo": 0.005233043759912616, "plano_nova_linha": 0.0014130882308953333, "desconto_retencao": 0.0008775202418324988, "recarga_saldo": 0.0010467404811523525, "plano_troca": 0.008957537695710394, "roaming_duvida": 0.0016525497006719208, "parceiros_ofertas": 0.00025000286818795066, "recarga_realizar": 0.00030410943273009264, "bonus_nao_recebido": 0.0012221424496447048, "negociacao_divida": 0.50588666891877, "marketplace_compra": 0.00039000042782289716, "recarga_nao_creditada": 0.0012814467164947903, "marketplace_pedido": 0.02530588993252647, "conta_vencimento": 0.011025564389794611, "conta_segunda_via": 0.0017377047447377134, "sem_correspondencia": 0.4334159900091156}, "confidence": 0.4729457801800213, "input_tokens": 641, "latency_ms": 174.73894200003315} +{"id": "g0184-marketplace_pedido-erros_digitacao-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0010356669514427809, "plano_troca": 0.0005268830659605911, "vas_consulta": 0.0008952903908482243, "marketplace_compra": 0.002341281581862282, "conta_explicacao": 0.00014766368907519667, "roaming_pacote": 0.0008200714666724387, "marketplace_pedido": 0.9845716384757874, "sem_correspondencia": 0.009661504378350925}, "confidence": 0.9823675868294716, "input_tokens": 414, "latency_ms": 104.27500899999131} +{"id": "g0184-marketplace_pedido-erros_digitacao-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.000980403983367603, "marketplace_compra": 0.0014671515513899997, "seguranca_perda_roubo": 0.0009222528336523619, "cadastro_atualizacao": 0.0009326080609973258, "conta_pagamento_confirmacao": 0.0004486945222345845, "suporte_configuracao": 0.0004694584733305745, "plano_consulta": 0.0005893255328937215, "reclamacao_atendimento": 0.0009852826846245611, "parceiros_ofertas": 0.0004579895204002903, "conta_contestacao": 0.0003178778662912891, "plano_troca": 0.0004137483974386823, "recarga_realizar": 0.0006347134432352865, "roaming_cobranca": 0.0009504621736349886, "marketplace_pedido": 0.9898221459036385, "internet_consumo": 0.00012509696466231457, "sem_correspondencia": 0.0004827880882079465}, "confidence": 0.9891436222972144, "input_tokens": 649, "latency_ms": 177.11784400000852} +{"id": "g0186-marketplace_pedido-emocional-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.4930400847760486, "beneficios_consulta": 0.0008633050168770848, "seguranca_perda_roubo": 0.0003758611722777119, "marketplace_compra": 0.0008010857956508621, "cancelamento_linha": 0.0005677895000861008, "internet_consumo": 0.0002907303812624987, "suporte_sem_sinal": 0.0005586691076688575, "conta_explicacao": 0.00021903850740229708, "recarga_realizar": 0.0002785262861979011, "parceiros_ofertas": 1.9449080489458112e-05, "bonus_nao_recebido": 0.0032752429717008515, "plano_consulta": 0.0005001589239344563, "seguranca_fraude": 0.0002658623929610265, "roaming_duvida": 0.0016749040484095872, "marketplace_pedido": 0.4431397444996913, "sem_correspondencia": 0.054129547539341565}, "confidence": 0.4592427570944517, "input_tokens": 662, "latency_ms": 179.32598999999527} +{"id": "g0186-marketplace_pedido-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.026434550463108646, "parceiros_ofertas": 0.009585651537444406, "marketplace_compra": 0.024544497749620708, "sem_correspondencia": 0.9394353002498262}, "confidence": 0.9192470669997683, "input_tokens": 309, "latency_ms": 75.89301899997736} +{"id": "g0186-marketplace_pedido-emocional-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"internet_consumo": 0.0017042140559151557, "conta_debito_automatico_digital": 0.00018325652672682667, "marketplace_pedido": 0.8593271397101788, "parceiros_ofertas": 0.0004038526149060412, "portabilidade": 0.00039491238206734703, "roaming_pacote": 0.0004116547428067786, "plano_consulta": 0.00036081995646669265, "bonus_nao_recebido": 0.00014088670920429282, "marketplace_compra": 0.12853953921020023, "internet_problema_conexao": 0.00031664975490125686, "suporte_chip_esim": 0.0001655510545508746, "conta_explicacao": 3.9233645593388714e-05, "plano_troca": 2.9658522721322552e-05, "beneficios_consulta": 0.00019928327935360817, "roaming_duvida": 3.087862517849673e-05, "sem_correspondencia": 0.007752469209228897}, "confidence": 0.8499489490241906, "input_tokens": 659, "latency_ms": 179.97618599997622} +{"id": "g0186-marketplace_pedido-emocional-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.0014619748201807423, "marketplace_pedido": 0.989264017271149, "parceiros_ofertas": 0.001697435791354102, "sem_correspondencia": 0.007576572117316118}, "confidence": 0.9856853563615323, "input_tokens": 318, "latency_ms": 76.87504000000445} +{"id": "g0186-marketplace_pedido-emocional-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"atendimento_humano": 0.003906735035310997, "recarga_realizar": 0.0011139615849205555, "fidelidade_resgate": 0.0018873782231823171, "parceiros_ofertas": 0.0003314071217457847, "marketplace_pedido": 0.9419768151001905, "marketplace_compra": 0.0009154607562624512, "cancelamento_linha": 0.00027546633652045694, "sem_correspondencia": 0.049592775841866846}, "confidence": 0.9336877886859323, "input_tokens": 413, "latency_ms": 105.18361499998719} +{"id": "g0186-marketplace_pedido-emocional-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9839085541015631, "marketplace_compra": 0.002331889296287441, "parceiros_ofertas": 0.0013607394743116496, "sem_correspondencia": 0.0123988171278378}, "confidence": 0.9785447388020844, "input_tokens": 321, "latency_ms": 79.0998639999998} +{"id": "g0186-marketplace_pedido-emocional-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_nao_creditada": 0.00036754706049167696, "marketplace_pedido": 0.9968698520458179, "parceiros_ofertas": 0.0005381031386255877, "internet_pacote_adicional": 0.0002831853270801298, "desconto_retencao": 5.549130635409327e-05, "seguranca_fraude": 4.40605565971056e-05, "roaming_duvida": 3.53355488067954e-05, "plano_nova_linha": 6.0882363613013476e-05, "conta_vencimento": 4.0784966267698404e-05, "recarga_realizar": 9.44606630431687e-06, "marketplace_compra": 0.0004575994691691562, "sem_correspondencia": 0.0012377121508725995}, "confidence": 0.9965852931408921, "input_tokens": 532, "latency_ms": 143.10175500003197} +{"id": "g0186-marketplace_pedido-emocional-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"plano_troca": 0.003177135352106069, "suporte_sem_sinal": 0.00027153962729753776, "seguranca_fraude": 0.00032738691330332347, "roaming_duvida": 0.00017717983970870314, "roaming_pacote": 0.000502087331015522, "marketplace_pedido": 0.7867905229984868, "marketplace_compra": 0.0012396266175056102, "conta_vencimento": 0.0001759385476948139, "recarga_realizar": 0.00031531697884314705, "parceiros_ofertas": 1.5744302259225055e-05, "recarga_saldo": 0.00018690983506208325, "sem_correspondencia": 0.2068206116567171}, "confidence": 0.7674078432710765, "input_tokens": 530, "latency_ms": 142.49394600000187} +{"id": "g0186-marketplace_pedido-emocional-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"conta_vencimento": 0.0004212574149636235, "parceiros_ofertas": 0.0004760696937572281, "seguranca_fraude": 0.000746851509562544, "marketplace_pedido": 0.9960834720609459, "marketplace_compra": 0.000649142291376844, "recarga_realizar": 9.303367899425771e-05, "troca_numero": 3.385335748875181e-05, "sem_correspondencia": 0.001496319992910872}, "confidence": 0.9955239680696525, "input_tokens": 418, "latency_ms": 102.5773240000376} +{"id": "g0186-marketplace_pedido-emocional-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9465632590073333, "parceiros_ofertas": 0.005671619526859003, "marketplace_compra": 0.006599035054291503, "sem_correspondencia": 0.041166086411516235}, "confidence": 0.9287510120097774, "input_tokens": 317, "latency_ms": 78.5403570000085} +{"id": "g0186-marketplace_pedido-emocional-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0008825605066071329, "marketplace_pedido": 0.9934180830383836, "marketplace_compra": 0.0016538686043362934, "sem_correspondencia": 0.004045487850673012}, "confidence": 0.9912241107178449, "input_tokens": 322, "latency_ms": 78.00206299998536} +{"id": "g0186-marketplace_pedido-emocional-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.005522468365812096, "conta_debito_automatico_digital": 0.0004768378253159857, "plano_consulta": 0.00047428762124408547, "reclamacao_atendimento": 0.0003478573677918926, "parceiros_ofertas": 0.0003139499076579238, "marketplace_pedido": 0.9839062015215894, "portabilidade": 0.00016165010561730798, "sem_correspondencia": 0.008796747284971337}, "confidence": 0.981607087453245, "input_tokens": 442, "latency_ms": 106.57217599998603} +{"id": "g0187-marketplace_pedido-longo_contexto-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 227, "length_bucket": "longo"}, "pred": "marketplace_pedido", "probabilities": {"conta_explicacao": 0.00161168438959176, "reclamacao_atendimento": 0.00221153543331077, "suporte_sem_sinal": 0.0001815503305442413, "vas_consulta": 0.00016621764052125555, "troca_numero": 0.00039654048832167153, "vas_cancelamento": 0.0003098701081090274, "parceiros_ofertas": 0.0005028834580632516, "portabilidade": 0.0002635211087701395, "internet_consumo": 0.0008913401509019668, "negociacao_divida": 0.0010316250279046603, "marketplace_pedido": 0.9714002979754212, "marketplace_compra": 0.02052855624163573, "fidelidade_pontos": 0.0001222643279243641, "conta_debito_automatico_digital": 0.00011629452766197386, "suporte_chip_esim": 8.01758690781664e-05, "sem_correspondencia": 0.00018564292223988794}, "confidence": 0.9694936511737825, "input_tokens": 699, "latency_ms": 184.5072959999925} +{"id": "g0187-marketplace_pedido-longo_contexto-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 216, "length_bucket": "longo"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.0018137496084132912, "parceiros_ofertas": 0.0015606865916387705, "marketplace_pedido": 0.9868187024758434, "sem_correspondencia": 0.009806861324104611}, "confidence": 0.9824249366344576, "input_tokens": 359, "latency_ms": 84.76473400003215} +{"id": "g0187-marketplace_pedido-longo_contexto-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9783813908357865, "parceiros_ofertas": 0.003213686175444706, "marketplace_compra": 0.004084385910206186, "sem_correspondencia": 0.014320537078562522}, "confidence": 0.9711751877810489, "input_tokens": 348, "latency_ms": 84.27557199996727} +{"id": "g0187-marketplace_pedido-longo_contexto-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.003972093484781316, "reclamacao_atendimento": 0.19765977853029232, "internet_problema_conexao": 0.0013397770198430021, "conta_explicacao": 0.00037716229390432775, "cancelamento_linha": 0.0017941282087282477, "marketplace_compra": 0.026119440760675097, "beneficios_consulta": 0.0006746436974893324, "fidelidade_pontos": 0.00013116342750870872, "suporte_sem_sinal": 0.00021232584362696632, "marketplace_pedido": 0.746672843654871, "recarga_nao_creditada": 0.00011065880482721488, "sem_correspondencia": 0.020935984273452612}, "confidence": 0.7236431021689501, "input_tokens": 564, "latency_ms": 147.86162399997238} +{"id": "g0187-marketplace_pedido-longo_contexto-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 178, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"conta_explicacao": 0.0006468984298160427, "internet_consumo": 0.0005287802867216271, "recarga_saldo": 0.0010173133170639057, "marketplace_pedido": 0.9924180925215429, "internet_problema_conexao": 0.0001933822520824745, "beneficios_consulta": 0.00010526953391641156, "vas_consulta": 0.00012029348972817931, "marketplace_compra": 0.0020788767030154825, "parceiros_ofertas": 5.841885769426815e-05, "internet_pacote_adicional": 2.448816847772099e-05, "seguranca_fraude": 2.5604391135469676e-05, "sem_correspondencia": 0.0027825820488055716}, "confidence": 0.9917288282053193, "input_tokens": 569, "latency_ms": 148.5081519999767} +{"id": "g0187-marketplace_pedido-longo_contexto-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.002118665639237626, "internet_pacote_adicional": 0.000604381652730657, "seguranca_perda_roubo": 0.001158777145107736, "marketplace_pedido": 0.9622406110547524, "vas_consulta": 0.0005687712188768313, "marketplace_compra": 0.014051115623215283, "parceiros_ofertas": 0.00013754002752668394, "conta_pagamento_confirmacao": 0.00011851287775447829, "bonus_nao_recebido": 0.00010042472614345201, "conta_contestacao": 1.7337800808197956e-05, "recarga_saldo": 8.12304603641433e-05, "sem_correspondencia": 0.01880263177348271}, "confidence": 0.9588079393324572, "input_tokens": 578, "latency_ms": 150.6626679999954} +{"id": "g0187-marketplace_pedido-longo_contexto-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 162, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9734592667132652, "marketplace_compra": 0.005169018035896642, "parceiros_ofertas": 0.0024745982135899645, "sem_correspondencia": 0.018897117037248154}, "confidence": 0.964612355617687, "input_tokens": 344, "latency_ms": 82.44018199997072} +{"id": "g0187-marketplace_pedido-longo_contexto-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.004133191629810944, "marketplace_pedido": 0.9821054892175964, "parceiros_ofertas": 0.0022989444284416635, "sem_correspondencia": 0.011462374724150981}, "confidence": 0.9761406522901286, "input_tokens": 347, "latency_ms": 83.57780900001899} +{"id": "g0187-marketplace_pedido-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0025523051728167483, "parceiros_ofertas": 0.00032728020216662355, "vas_consulta": 0.00036086758421336097, "fidelidade_resgate": 0.0002458730844408277, "vas_contratacao": 0.0006394844292434706, "marketplace_compra": 0.003303307891948432, "roaming_cobranca": 0.0006221226901129087, "cadastro_atualizacao": 0.0008925947022040295, "reclamacao_atendimento": 0.18002868357858062, "negociacao_divida": 0.00032200253084055527, "portabilidade": 0.3003397860838627, "sem_correspondencia": 0.5103656920495697}, "confidence": 0.4658534822358942, "input_tokens": 569, "latency_ms": 147.81177700001535} +{"id": "g0187-marketplace_pedido-longo_contexto-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 165, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.001547201959686081, "vas_cancelamento": 0.00028389455433279373, "roaming_duvida": 0.0004396717804639977, "conta_segunda_via": 0.0003851962380688139, "desconto_retencao": 0.0004350420574236053, "suporte_configuracao": 0.00024514866667958035, "conta_contestacao": 0.0003292571829147541, "recarga_saldo": 0.000398108386397098, "parceiros_ofertas": 0.0015857019191121869, "roaming_cobranca": 0.0003144011993800155, "negociacao_divida": 0.0036446787196699544, "vas_consulta": 0.010750367430885399, "marketplace_compra": 0.004435727992440953, "internet_pacote_adicional": 0.0023678149757252794, "marketplace_pedido": 0.9708297073102167, "sem_correspondencia": 0.0020080796266028467}, "confidence": 0.9688850211308978, "input_tokens": 696, "latency_ms": 182.63530299998365} +{"id": "g0187-marketplace_pedido-longo_contexto-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 152, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.016381664131326665, "parceiros_ofertas": 0.0011532305997159422, "marketplace_pedido": 0.9670576438400159, "sem_correspondencia": 0.015407461428941343}, "confidence": 0.9560768584533549, "input_tokens": 339, "latency_ms": 82.8136069999914} +{"id": "g0187-marketplace_pedido-longo_contexto-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 200, "length_bucket": "longo"}, "pred": "marketplace_pedido", "probabilities": {"reclamacao_atendimento": 0.0014904177458288643, "atendimento_humano": 0.0004789471439435333, "desconto_retencao": 0.0008517908985224035, "cadastro_atualizacao": 0.0015694430314913182, "cancelamento_linha": 0.00041325366123412706, "internet_consumo": 0.0006660708828826255, "parceiros_ofertas": 0.00015167200475129012, "marketplace_pedido": 0.9915467881751044, "marketplace_compra": 0.0018636886190339153, "conta_debito_automatico_digital": 5.540219793403851e-05, "portabilidade": 9.687891752876122e-05, "negociacao_religacao": 0.00010565736637558114, "seguranca_perda_roubo": 6.021490164902738e-05, "vas_consulta": 2.9278525702673216e-05, "roaming_pacote": 5.573994488601625e-05, "sem_correspondencia": 0.0005647559831314441}, "confidence": 0.9909832407201115, "input_tokens": 678, "latency_ms": 182.22212399996351} +{"id": "g0189-parceiros_ofertas-curto_neutro-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9660986781015996, "beneficios_consulta": 0.013710983147451563, "vas_contratacao": 0.005972649756836895, "sem_correspondencia": 0.01421768899411198}, "confidence": 0.9547982374687994, "input_tokens": 298, "latency_ms": 76.46135900000672} +{"id": "g0189-parceiros_ofertas-curto_neutro-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 0.0016101483669897748, "marketplace_pedido": 0.0002425325287831121, "cadastro_atualizacao": 0.00038175850490894376, "beneficios_consulta": 0.00019657804118101675, "marketplace_compra": 0.01956614000888929, "vas_contratacao": 0.0002738682907276036, "recarga_realizar": 0.00022474830504964384, "conta_explicacao": 0.00019810073966532253, "vas_consulta": 0.0005313041272728564, "parceiros_ofertas": 0.9731988157510004, "plano_nova_linha": 0.00021237080587278097, "sem_correspondencia": 0.003363634529659296}, "confidence": 0.9707623444556366, "input_tokens": 522, "latency_ms": 140.47188899996854} +{"id": "g0189-parceiros_ofertas-curto_neutro-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"conta_debito_automatico_digital": 0.00048654754554324777, "marketplace_pedido": 0.00017905947329772723, "fidelidade_resgate": 0.00019548165354138074, "vas_contratacao": 0.00025013454958594994, "vas_cancelamento": 0.00010388142222010778, "bonus_nao_recebido": 5.2502351408616236e-05, "reclamacao_atendimento": 5.173626442063378e-05, "marketplace_compra": 0.0011266354357074748, "beneficios_consulta": 0.0003781229385523535, "cadastro_atualizacao": 7.778608122008101e-05, "desconto_retencao": 0.0007661946035767167, "conta_vencimento": 0.0006185295008927741, "parceiros_ofertas": 0.9950573636751022, "plano_troca": 0.0002921431140178098, "conta_segunda_via": 7.800619507329764e-05, "sem_correspondencia": 0.00028587519583962565}, "confidence": 0.9947278545867759, "input_tokens": 671, "latency_ms": 179.34833700002173} +{"id": "g0189-parceiros_ofertas-curto_neutro-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_pacote": 0.002536039159564219, "cadastro_atualizacao": 0.0005313568848420778, "internet_consumo": 0.0013581470711360138, "vas_contratacao": 0.0012324492162473764, "marketplace_compra": 0.033774392098502935, "marketplace_pedido": 0.004126288766945679, "beneficios_consulta": 0.0005264014027676868, "conta_explicacao": 0.015386234940482281, "parceiros_ofertas": 0.9370594880161452, "plano_nova_linha": 0.0004968767230444426, "atendimento_humano": 0.00012825854761790197, "sem_correspondencia": 0.0028440671727040898}, "confidence": 0.9313376232903402, "input_tokens": 511, "latency_ms": 122.25060699995538} +{"id": "g0189-parceiros_ofertas-curto_neutro-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.004376029644516612, "parceiros_ofertas": 0.9709900227796722, "beneficios_consulta": 0.011153683217372711, "sem_correspondencia": 0.013480264358438422}, "confidence": 0.9613200303728965, "input_tokens": 298, "latency_ms": 76.49753599997666} +{"id": "g0189-parceiros_ofertas-curto_neutro-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.00027657123074714495, "beneficios_consulta": 0.00031579853846112557, "vas_contratacao": 0.00029254314620545994, "parceiros_ofertas": 0.9974105609717698, "conta_segunda_via": 0.00011327902680865065, "marketplace_compra": 0.0004931351057615268, "negociacao_divida": 2.6849171786859887e-05, "sem_correspondencia": 0.0010712628084594083}, "confidence": 0.9970406411105941, "input_tokens": 425, "latency_ms": 103.76358199999913} +{"id": "g0189-parceiros_ofertas-curto_neutro-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"cancelamento_linha": 0.0020602841570525224, "seguranca_perda_roubo": 0.002571959559190241, "marketplace_pedido": 0.0017789306069584314, "marketplace_compra": 0.04486747350707365, "desconto_retencao": 0.011215750528239858, "cadastro_atualizacao": 0.0010441430153134978, "reclamacao_atendimento": 0.0009392462438248768, "beneficios_consulta": 0.9103471886304726, "vas_contratacao": 0.0021937195869729765, "suporte_chip_esim": 0.00038819654964693224, "negociacao_religacao": 0.00048623795848056785, "sem_correspondencia": 0.022106869656773758}, "confidence": 0.9021969330514249, "input_tokens": 545, "latency_ms": 144.89628499995888} +{"id": "g0189-parceiros_ofertas-curto_neutro-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9646519858709162, "beneficios_consulta": 0.011704369656546035, "vas_contratacao": 0.004371128620358635, "sem_correspondencia": 0.019272515852179112}, "confidence": 0.9528693144945549, "input_tokens": 299, "latency_ms": 75.84073100002797} +{"id": "g0189-parceiros_ofertas-curto_neutro-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 29, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9538595323547471, "beneficios_consulta": 0.011127379351613485, "vas_contratacao": 0.005129158897112283, "sem_correspondencia": 0.02988392939652715}, "confidence": 0.9384793764729961, "input_tokens": 298, "latency_ms": 76.56886800003804} +{"id": "g0189-parceiros_ofertas-curto_neutro-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.0016589534530754091, "parceiros_ofertas": 0.9839359312282042, "beneficios_consulta": 0.0012485661613501346, "roaming_duvida": 0.0010202883936920966, "vas_contratacao": 0.00024245046348610015, "cadastro_atualizacao": 0.0002689259503544805, "marketplace_compra": 0.002661160062059263, "sem_correspondencia": 0.008963724287778339}, "confidence": 0.9816410642608048, "input_tokens": 422, "latency_ms": 103.13961399998561} +{"id": "g0189-parceiros_ofertas-curto_neutro-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"parceiros_ofertas": 0.29927649909125875, "fidelidade_pontos": 0.008869491468438425, "beneficios_consulta": 0.677546464479971, "troca_numero": 0.006986995165133907, "roaming_duvida": 0.000531898520907468, "atendimento_humano": 9.023219322511391e-05, "marketplace_pedido": 5.8361770494710256e-05, "seguranca_perda_roubo": 1.0490916874120834e-05, "plano_nova_linha": 0.00010171680826769352, "vas_contratacao": 2.3777040376051108e-05, "marketplace_compra": 0.0002687487377004073, "sem_correspondencia": 0.006235323807352465}, "confidence": 0.6482325067054228, "input_tokens": 512, "latency_ms": 122.32500900000787} +{"id": "g0189-parceiros_ofertas-curto_neutro-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.950496954919333, "beneficios_consulta": 0.012398414153239308, "vas_contratacao": 0.004635543167475603, "sem_correspondencia": 0.032469087759952164}, "confidence": 0.9339959398924438, "input_tokens": 297, "latency_ms": 77.01556600000004} +{"id": "g0190-parceiros_ofertas-informal_abreviado-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.023603387606386302, "marketplace_compra": 0.0030949305001749285, "marketplace_pedido": 0.005395498175235319, "vas_contratacao": 0.0006291292591654045, "desconto_retencao": 0.0017200798875761588, "parceiros_ofertas": 0.9256602051767779, "troca_numero": 0.0002934736367529059, "sem_correspondencia": 0.03960329575793095}, "confidence": 0.9150402344877462, "input_tokens": 407, "latency_ms": 104.92755700005318} +{"id": "g0190-parceiros_ofertas-informal_abreviado-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.002759003420040373, "suporte_sem_sinal": 0.0006146653381405192, "cadastro_atualizacao": 0.001311848865418349, "marketplace_pedido": 0.0005162655979135747, "fidelidade_pontos": 0.0006131752921781066, "vas_contratacao": 0.0005057039507841717, "portabilidade": 0.0006699421778744452, "marketplace_compra": 0.04912298289001986, "vas_cancelamento": 0.0004127514079947196, "parceiros_ofertas": 0.9415947430802917, "plano_nova_linha": 0.00023915846060529046, "sem_correspondencia": 0.0016397595187389853}, "confidence": 0.9362851742694089, "input_tokens": 537, "latency_ms": 144.5463730000256} +{"id": "g0190-parceiros_ofertas-informal_abreviado-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.6383835266894745, "vas_contratacao": 0.05578572649502132, "parceiros_ofertas": 0.154830951829745, "marketplace_pedido": 0.06319214222500025, "seguranca_perda_roubo": 0.0009686111727153584, "vas_cancelamento": 0.0002777895101510998, "marketplace_compra": 0.0005079556172400439, "sem_correspondencia": 0.08605329646065224}, "confidence": 0.5867240305022566, "input_tokens": 423, "latency_ms": 103.28541399996993} +{"id": "g0190-parceiros_ofertas-informal_abreviado-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 31, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_consulta": 0.009432443386827992, "beneficios_consulta": 0.7071772387721703, "conta_segunda_via": 0.0026323504438531564, "suporte_sem_sinal": 0.0021469942576758747, "marketplace_compra": 0.0944607943726517, "negociacao_divida": 0.00835355422296919, "troca_numero": 0.0020200685362619566, "vas_contratacao": 0.022080068083234265, "suporte_chip_esim": 0.0007667754075462187, "parceiros_ofertas": 0.13928075695368958, "marketplace_pedido": 0.00018516968361656754, "sem_correspondencia": 0.011463785879503158}, "confidence": 0.6805569877514586, "input_tokens": 530, "latency_ms": 142.27634799999578} +{"id": "g0190-parceiros_ofertas-informal_abreviado-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"marketplace_compra": 0.007079340399594264, "recarga_saldo": 0.006941205370197032, "marketplace_pedido": 0.006996506603838049, "vas_contratacao": 0.6317808238686273, "conta_segunda_via": 0.01047311885958185, "conta_debito_automatico_digital": 0.00925007397643926, "beneficios_consulta": 0.010234622545087438, "sem_correspondencia": 0.31724430837663475}, "confidence": 0.5791780844212884, "input_tokens": 442, "latency_ms": 105.08678600001531} +{"id": "g0190-parceiros_ofertas-informal_abreviado-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["vas_contratacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"seguranca_perda_roubo": 0.004640350018937226, "vas_contratacao": 0.9639995494523402, "beneficios_consulta": 0.009524526863536577, "internet_pacote_adicional": 0.003327912167696925, "parceiros_ofertas": 0.0029426784093296143, "marketplace_pedido": 0.00017576956683842634, "marketplace_compra": 0.00033875624474938537, "sem_correspondencia": 0.015050457276571656}, "confidence": 0.9588566279455314, "input_tokens": 420, "latency_ms": 103.28632999994625} +{"id": "g0190-parceiros_ofertas-informal_abreviado-06-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.6738269875168172, "marketplace_pedido": 0.01467584344220436, "marketplace_compra": 0.1315195449975671, "internet_consumo": 0.0015292418633908312, "suporte_chip_esim": 0.0008255228855378357, "beneficios_consulta": 0.0003572760687014484, "vas_contratacao": 0.0001699833417665938, "sem_correspondencia": 0.17709559988401455}, "confidence": 0.6272308428763624, "input_tokens": 427, "latency_ms": 103.26368699998056} +{"id": "g0190-parceiros_ofertas-informal_abreviado-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 0.0035685023217600204, "marketplace_pedido": 0.0036836717780269895, "vas_contratacao": 0.0007365910160520275, "recarga_saldo": 0.0002346015983308879, "parceiros_ofertas": 0.8708870840606364, "beneficios_consulta": 0.07108990507123499, "conta_vencimento": 0.002403632232478189, "internet_consumo": 0.000663190232197332, "conta_explicacao": 0.0037589201827476527, "marketplace_compra": 0.012465920672952414, "roaming_pacote": 4.6327531662705904e-05, "sem_correspondencia": 0.030461653301920494}, "confidence": 0.859149546247967, "input_tokens": 514, "latency_ms": 136.56162999996013} +{"id": "g0190-parceiros_ofertas-informal_abreviado-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.5432665402560266, "internet_pacote_adicional": 0.0048493206425640235, "conta_contestacao": 0.0036442330421235713, "recarga_nao_creditada": 0.001704832881131491, "marketplace_pedido": 0.0023646292599751794, "parceiros_ofertas": 0.1837896471941849, "desconto_retencao": 0.004686889221172249, "vas_contratacao": 0.018364137429621043, "marketplace_compra": 0.005932529115649855, "internet_problema_conexao": 6.593952581029386e-05, "negociacao_divida": 0.003611159107331565, "sem_correspondencia": 0.22772014232440915}, "confidence": 0.5017453166429383, "input_tokens": 522, "latency_ms": 140.09011799998916} +{"id": "g0190-parceiros_ofertas-informal_abreviado-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 0.0014165031312069888, "beneficios_consulta": 0.0011335299764687256, "bonus_nao_recebido": 0.002235635136018921, "marketplace_compra": 0.0017911196176027806, "parceiros_ofertas": 0.9876185726703236, "vas_contratacao": 0.0003471290211765606, "marketplace_pedido": 0.00019605833365980095, "sem_correspondencia": 0.0052614521135427115}, "confidence": 0.9858497973375123, "input_tokens": 422, "latency_ms": 102.54842400001962} +{"id": "g0190-parceiros_ofertas-informal_abreviado-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"plano_troca": 0.006902209836578137, "marketplace_pedido": 0.0013897591041905448, "beneficios_consulta": 0.006371950342719832, "reclamacao_atendimento": 0.0007277817893719298, "conta_explicacao": 0.0012672347486538458, "vas_contratacao": 0.0009120162179821686, "parceiros_ofertas": 0.299293688945462, "suporte_sem_sinal": 0.00023443028364932144, "marketplace_compra": 0.659085301299507, "negociacao_divida": 0.0005083352889713968, "negociacao_religacao": 0.0004401419660997109, "sem_correspondencia": 0.022867150176814094}, "confidence": 0.6280930559630986, "input_tokens": 539, "latency_ms": 142.78031999998575} +{"id": "g0190-parceiros_ofertas-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.006904430374742628, "atendimento_humano": 0.0027483171052806736, "marketplace_pedido": 0.016221436548706062, "bonus_nao_recebido": 0.0015021144567420582, "marketplace_compra": 0.28756536702382424, "beneficios_consulta": 0.034710357471834444, "plano_consulta": 0.04032799341106309, "sem_correspondencia": 0.6100199836078068}, "confidence": 0.5543085526946364, "input_tokens": 425, "latency_ms": 103.60604200002399} +{"id": "g0194-parceiros_ofertas-longo_contexto-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.0007995896731398988, "marketplace_compra": 0.0005370700258299487, "vas_contratacao": 0.0004761376905761144, "beneficios_consulta": 0.0007188652154403359, "parceiros_ofertas": 0.988433342325057, "roaming_pacote": 0.0005927799727526957, "negociacao_divida": 0.00041006469926231946, "sem_correspondencia": 0.00803215039794183}, "confidence": 0.9867809626572078, "input_tokens": 446, "latency_ms": 105.49015199995893} +{"id": "g0194-parceiros_ofertas-longo_contexto-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.0008704593233945464, "parceiros_ofertas": 0.9855495619952086, "marketplace_pedido": 0.002104117416155836, "vas_cancelamento": 0.0008756406111602545, "seguranca_perda_roubo": 0.00020082367572860218, "conta_debito_automatico_digital": 0.0002648310357711487, "recarga_realizar": 0.00017490145714563408, "beneficios_consulta": 0.00014530432462245887, "bonus_nao_recebido": 7.298831877768474e-05, "reclamacao_atendimento": 4.759819651172992e-05, "marketplace_compra": 0.004076845784287359, "sem_correspondencia": 0.005616927861236233}, "confidence": 0.9842358858129551, "input_tokens": 584, "latency_ms": 151.35941099998718} +{"id": "g0194-parceiros_ofertas-longo_contexto-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"internet_pacote_adicional": 0.0005929153037928414, "atendimento_humano": 0.0004725091196884348, "suporte_chip_esim": 0.0006559413775464956, "conta_segunda_via": 0.0004042347910803705, "vas_contratacao": 0.004134341822555207, "marketplace_pedido": 0.0009240195958620519, "recarga_realizar": 0.0026727845966597044, "recarga_nao_creditada": 0.0001752717806961088, "seguranca_perda_roubo": 0.0007974295228865796, "marketplace_compra": 0.004300814993719728, "beneficios_consulta": 0.0005613727048610836, "negociacao_divida": 0.0006122173642378074, "internet_problema_conexao": 0.0008061486916342304, "parceiros_ofertas": 0.8637929495191258, "internet_consumo": 0.0010633934835587444, "sem_correspondencia": 0.11803365533209485}, "confidence": 0.8547124794870674, "input_tokens": 670, "latency_ms": 179.34079100001554} +{"id": "g0194-parceiros_ofertas-longo_contexto-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"roaming_cobranca": 0.0014730303209601352, "desconto_retencao": 0.000936428449918348, "plano_troca": 0.0012083951504340208, "reclamacao_atendimento": 0.00035192774524164284, "recarga_realizar": 0.0014448872264330695, "vas_contratacao": 0.7171704361594031, "seguranca_perda_roubo": 0.001271335256963192, "atendimento_humano": 0.00025086367145817345, "recarga_saldo": 0.0007003626173640638, "parceiros_ofertas": 0.2705542359136556, "conta_contestacao": 0.00042537840867529913, "marketplace_pedido": 5.413502874972663e-05, "marketplace_compra": 4.2105354758938186e-05, "negociacao_religacao": 8.727153368418833e-05, "beneficios_consulta": 9.153962576772971e-05, "sem_correspondencia": 0.003937667536532846}, "confidence": 0.6983151319033634, "input_tokens": 665, "latency_ms": 179.64748299999656} +{"id": "g0194-parceiros_ofertas-longo_contexto-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"bonus_nao_recebido": 0.0007928915788176332, "marketplace_pedido": 0.000150461723289718, "roaming_pacote": 0.0001315133124950135, "conta_contestacao": 0.0001534938562680919, "conta_vencimento": 0.00040340941708207577, "beneficios_consulta": 0.00018140028978579458, "plano_nova_linha": 0.0007476403387440525, "cancelamento_linha": 0.00014717376963153158, "conta_pagamento_confirmacao": 0.0012393729390880587, "marketplace_compra": 0.10961973463533314, "parceiros_ofertas": 0.8607588081966708, "atendimento_humano": 0.0002295994274083573, "vas_contratacao": 4.780019872808427e-05, "portabilidade": 0.00015676430260303477, "fidelidade_resgate": 0.00033320261536763505, "sem_correspondencia": 0.02490673339868694}, "confidence": 0.8514760620764488, "input_tokens": 646, "latency_ms": 177.16449399995327} +{"id": "g0194-parceiros_ofertas-longo_contexto-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.8541624630785981, "beneficios_consulta": 0.0405201938900626, "vas_contratacao": 0.021726761177837534, "sem_correspondencia": 0.08359058185350172}, "confidence": 0.8055499507714644, "input_tokens": 333, "latency_ms": 78.6023080000291} +{"id": "g0194-parceiros_ofertas-longo_contexto-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_explicacao": 0.001435218040329646, "conta_pagamento_confirmacao": 0.00031154930351176454, "vas_contratacao": 0.00014320139561615686, "marketplace_pedido": 0.00023779939639347698, "plano_nova_linha": 0.0006516700959205032, "internet_pacote_adicional": 0.0009478642878483629, "beneficios_consulta": 0.004849594985179988, "negociacao_divida": 0.0004558028202362929, "roaming_pacote": 0.0013241722790762116, "marketplace_compra": 0.01690742996575012, "parceiros_ofertas": 0.9708488290390473, "suporte_configuracao": 0.0004230242757714842, "fidelidade_resgate": 0.00013021710500383483, "suporte_sem_sinal": 0.00014341500977415724, "seguranca_perda_roubo": 0.00014431462844272363, "sem_correspondencia": 0.0010458973720979588}, "confidence": 0.9689054176416504, "input_tokens": 669, "latency_ms": 181.1491530000353} +{"id": "g0194-parceiros_ofertas-longo_contexto-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.0025257677456646194, "vas_contratacao": 0.001418514588610205, "recarga_nao_creditada": 0.0005857064830841681, "conta_vencimento": 0.0010092087909950068, "recarga_saldo": 0.0005836347768342563, "negociacao_divida": 0.004422236791990803, "parceiros_ofertas": 0.8160029696516161, "vas_cancelamento": 0.00019636707510591525, "desconto_retencao": 0.16576613856312672, "beneficios_consulta": 0.0007858032139790491, "marketplace_compra": 0.00023337543710324915, "sem_correspondencia": 0.006470276881889962}, "confidence": 0.7992759668926719, "input_tokens": 553, "latency_ms": 145.61632499999178} +{"id": "g0194-parceiros_ofertas-longo_contexto-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.6134861531785132, "marketplace_compra": 0.04108987949507781, "vas_contratacao": 0.008214318419070759, "beneficios_consulta": 0.22199676806581908, "internet_consumo": 0.004576886356781083, "marketplace_pedido": 0.0009860533568201144, "recarga_nao_creditada": 0.00025388388316884735, "sem_correspondencia": 0.10939605724474925}, "confidence": 0.558269889346872, "input_tokens": 428, "latency_ms": 104.52395999999453} +{"id": "g0194-parceiros_ofertas-longo_contexto-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.0011114861241882585, "cadastro_atualizacao": 0.0004330614791491345, "marketplace_compra": 0.0011426256049748118, "beneficios_consulta": 0.0018317288249345102, "marketplace_pedido": 0.0004419930042743396, "parceiros_ofertas": 0.9873659409135771, "roaming_cobranca": 0.0011660189143312984, "sem_correspondencia": 0.006507145134570469}, "confidence": 0.9855610753298024, "input_tokens": 444, "latency_ms": 105.43666500001336} +{"id": "g0194-parceiros_ofertas-longo_contexto-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_segunda_via": 0.001254577558704174, "marketplace_pedido": 0.002269789882795414, "plano_troca": 0.001657618542017221, "marketplace_compra": 0.008287436941544274, "parceiros_ofertas": 0.9786065137042758, "vas_contratacao": 0.00021115032823810668, "beneficios_consulta": 0.00017392040435509925, "sem_correspondencia": 0.007538992638069917}, "confidence": 0.9755503013763152, "input_tokens": 455, "latency_ms": 112.1728090000147} +{"id": "g0199-suporte_sem_sinal-regionalismo-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_saldo": 0.0007177289242553149, "plano_consulta": 0.0004531235714216466, "conta_debito_automatico_digital": 0.0004586393351244964, "suporte_sem_sinal": 0.9933323257259451, "suporte_configuracao": 0.0004570569605173105, "suporte_chip_esim": 0.00012258506258341955, "atendimento_humano": 0.002376907298811382, "conta_explicacao": 9.317094625565736e-05, "roaming_cobranca": 0.0001686975955009059, "conta_contestacao": 2.0904259531872737e-05, "reclamacao_atendimento": 2.9806328684761305e-05, "plano_nova_linha": 3.3308554772011845e-05, "negociacao_religacao": 1.9811904889307752e-05, "internet_problema_conexao": 0.00022201733159022625, "internet_consumo": 2.1851305156011904e-05, "sem_correspondencia": 0.0014720648949607484}, "confidence": 0.9928878141076739, "input_tokens": 667, "latency_ms": 180.40204300001506} +{"id": "g0199-suporte_sem_sinal-regionalismo-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.001445551333060183, "conta_vencimento": 0.00021700998647512763, "vas_contratacao": 0.00017139649413960124, "vas_cancelamento": 0.00030838661486657835, "internet_pacote_adicional": 0.0007854006457863191, "internet_problema_conexao": 0.02892425129630149, "roaming_cobranca": 0.00017599934150766222, "suporte_chip_esim": 0.00027848375419174703, "suporte_sem_sinal": 0.9627643259862144, "suporte_configuracao": 0.00011656800412491613, "plano_nova_linha": 0.00012605352780912946, "conta_debito_automatico_digital": 0.0001717997243743666, "troca_numero": 3.433897859496813e-05, "negociacao_divida": 8.912367802208834e-05, "conta_contestacao": 4.441675548255813e-05, "sem_correspondencia": 0.004346893879048737}, "confidence": 0.960281947718629, "input_tokens": 651, "latency_ms": 176.49459599999773} +{"id": "g0199-suporte_sem_sinal-regionalismo-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0020262376105867562, "internet_problema_conexao": 0.01679587371155574, "suporte_sem_sinal": 0.9749525064283618, "sem_correspondencia": 0.00622538224949567}, "confidence": 0.9666033419044825, "input_tokens": 324, "latency_ms": 77.50033899998243} +{"id": "g0199-suporte_sem_sinal-regionalismo-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9764284260148665, "bonus_nao_recebido": 0.0018487181553093993, "suporte_configuracao": 0.0017279234904780908, "suporte_chip_esim": 0.0022022873291896593, "internet_problema_conexao": 0.00861501705234866, "negociacao_religacao": 0.0014605037525358268, "roaming_cobranca": 0.0021425574325421772, "sem_correspondencia": 0.00557456677272953}, "confidence": 0.9730610583027051, "input_tokens": 454, "latency_ms": 110.5716060000077} +{"id": "g0199-suporte_sem_sinal-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.0032269905247911254, "plano_nova_linha": 0.0018477568073793406, "roaming_pacote": 0.02648226783971535, "internet_problema_conexao": 0.9044582023248597, "conta_vencimento": 0.0015668037741897944, "internet_consumo": 0.00030591483301613807, "conta_debito_automatico_digital": 0.0005260750513491034, "vas_cancelamento": 9.229202555106093e-05, "atendimento_humano": 0.009204854738223512, "vas_contratacao": 0.0001735542810926871, "suporte_configuracao": 0.011356304288319893, "recarga_saldo": 0.002257483390906283, "cancelamento_linha": 8.331069965388149e-05, "seguranca_fraude": 0.0002601765510432774, "suporte_chip_esim": 0.0004470373477688681, "sem_correspondencia": 0.037710975522140124}, "confidence": 0.8980887491465168, "input_tokens": 653, "latency_ms": 177.4518329999637} +{"id": "g0199-suporte_sem_sinal-regionalismo-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9855496542702772, "negociacao_religacao": 0.003886850098757665, "internet_problema_conexao": 0.006559460227423688, "sem_correspondencia": 0.004004035403541412}, "confidence": 0.9807328723603694, "input_tokens": 320, "latency_ms": 77.13768999997228} +{"id": "g0199-suporte_sem_sinal-regionalismo-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"cadastro_atualizacao": 0.004583256904640405, "negociacao_religacao": 0.0008557752723537303, "suporte_sem_sinal": 0.9698432359016794, "internet_pacote_adicional": 0.0024695736535636035, "internet_problema_conexao": 0.009937989416937734, "vas_consulta": 0.00041483743293883207, "conta_explicacao": 0.00026767779331422043, "suporte_chip_esim": 0.00011696832060609626, "vas_contratacao": 0.00016888233232305154, "recarga_saldo": 0.000299745742432231, "plano_nova_linha": 0.0003690288007107175, "suporte_configuracao": 0.0001227670619045649, "atendimento_humano": 0.0024643988886312407, "internet_consumo": 0.00015349454490386167, "troca_numero": 4.957003117638598e-05, "sem_correspondencia": 0.007882797901883822}, "confidence": 0.9678327849617913, "input_tokens": 641, "latency_ms": 176.01088000003529} +{"id": "g0199-suporte_sem_sinal-regionalismo-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_vencimento": 0.0032247349190470853, "atendimento_humano": 0.001064596994415336, "fidelidade_resgate": 0.00043242619141591006, "suporte_chip_esim": 0.00047327830867469154, "negociacao_religacao": 0.00031925606635844594, "desconto_retencao": 0.0009594979289205819, "suporte_sem_sinal": 0.9886627201077469, "internet_problema_conexao": 0.0005491255476136994, "vas_contratacao": 0.0003805582771178335, "suporte_configuracao": 0.00010804491215329133, "portabilidade": 8.307239404139154e-05, "seguranca_perda_roubo": 5.400769755910416e-05, "conta_explicacao": 8.64125200130943e-05, "roaming_pacote": 0.003054649584995408, "plano_troca": 0.00010145631694598018, "sem_correspondencia": 0.00044616223298128764}, "confidence": 0.9879069014482637, "input_tokens": 652, "latency_ms": 177.65488899999582} +{"id": "g0199-suporte_sem_sinal-regionalismo-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_consulta": 0.0010101623728861124, "suporte_chip_esim": 0.0005984343364322465, "negociacao_religacao": 0.0008008833697436188, "internet_problema_conexao": 0.0017248177987560472, "conta_segunda_via": 0.00036872179553939117, "atendimento_humano": 0.00021907945445581175, "seguranca_fraude": 9.743886887424114e-05, "suporte_sem_sinal": 0.9922481854329923, "suporte_configuracao": 0.0004363443557707781, "seguranca_perda_roubo": 4.701112931048027e-05, "vas_contratacao": 0.0002612154170163787, "sem_correspondencia": 0.0021877056682225618}, "confidence": 0.99154347501781, "input_tokens": 565, "latency_ms": 147.4505850000014} +{"id": "g0199-suporte_sem_sinal-regionalismo-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.96844488866894, "conta_explicacao": 0.005023427857001221, "internet_problema_conexao": 0.014642833934768913, "negociacao_religacao": 0.0013753799786076278, "fidelidade_resgate": 0.0030347962896624266, "suporte_configuracao": 0.002315916000266397, "suporte_chip_esim": 0.00037213378135668993, "sem_correspondencia": 0.004790623489396741}, "confidence": 0.9639370156216459, "input_tokens": 444, "latency_ms": 105.30720999997811} +{"id": "g0199-suporte_sem_sinal-regionalismo-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_consumo": 0.0009995262524660664, "suporte_chip_esim": 0.0004046261536332488, "suporte_sem_sinal": 0.993201615364389, "troca_numero": 0.0006846908352271228, "suporte_configuracao": 0.0005030537114160192, "recarga_saldo": 0.0005202285268905697, "beneficios_consulta": 0.00012668079959450058, "seguranca_perda_roubo": 4.235746996629802e-05, "internet_problema_conexao": 0.0023413856992620984, "reclamacao_atendimento": 2.6023211185984744e-05, "negociacao_religacao": 0.0001591752687235015, "sem_correspondencia": 0.0009906367072455157}, "confidence": 0.9925835803975155, "input_tokens": 546, "latency_ms": 143.85956799998212} +{"id": "g0199-suporte_sem_sinal-regionalismo-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9717371449701968, "negociacao_religacao": 0.003636739313337413, "negociacao_divida": 0.0008403730928654557, "internet_problema_conexao": 0.010711032992466117, "suporte_chip_esim": 0.007217567710034895, "suporte_configuracao": 0.0008097654862781379, "conta_segunda_via": 0.00015635924497838348, "sem_correspondencia": 0.004891017189842854}, "confidence": 0.9676995942516534, "input_tokens": 450, "latency_ms": 111.79898799997545} +{"id": "g0200-suporte_sem_sinal-emocional-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.8378061702509141, "internet_problema_conexao": 0.13799514858126732, "negociacao_religacao": 0.007072469782942994, "sem_correspondencia": 0.01712621138487565}, "confidence": 0.7837415603345521, "input_tokens": 314, "latency_ms": 78.38241800004653} +{"id": "g0200-suporte_sem_sinal-emocional-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.001470772995587706, "suporte_chip_esim": 0.0002860434480213079, "negociacao_religacao": 0.00047784540270214557, "roaming_duvida": 0.00021843270861144782, "internet_problema_conexao": 0.0016661559949129113, "suporte_sem_sinal": 0.9887441627930504, "negociacao_divida": 0.0002599356017397325, "conta_contestacao": 0.00024805712205831223, "vas_cancelamento": 0.00013884652824802026, "recarga_realizar": 3.9946328539012103e-05, "atendimento_humano": 0.0032909462257291753, "sem_correspondencia": 0.003158854850799783}, "confidence": 0.9877209048651459, "input_tokens": 547, "latency_ms": 144.9392810000063} +{"id": "g0200-suporte_sem_sinal-emocional-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.002332710609020678, "suporte_chip_esim": 0.00047661437370865206, "roaming_duvida": 0.0006282457317801897, "suporte_configuracao": 0.0003417777032589308, "internet_problema_conexao": 0.009308928783512155, "vas_cancelamento": 0.00037786812061240386, "suporte_sem_sinal": 0.9795670765048654, "sem_correspondencia": 0.006966778173241589}, "confidence": 0.9766480874341319, "input_tokens": 454, "latency_ms": 111.09907999997404} +{"id": "g0200-suporte_sem_sinal-emocional-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.26219556540758354, "internet_problema_conexao": 0.7166002386601737, "negociacao_religacao": 0.009638702101343018, "sem_correspondencia": 0.011565493830899746}, "confidence": 0.6221336515468981, "input_tokens": 319, "latency_ms": 79.30138300002909} +{"id": "g0200-suporte_sem_sinal-emocional-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0033223868953527348, "internet_pacote_adicional": 0.0005202824822757215, "suporte_chip_esim": 0.00046337944132016746, "vas_contratacao": 0.0004130057841272958, "conta_pagamento_confirmacao": 0.000634291246868392, "internet_problema_conexao": 0.0067056928037443715, "suporte_sem_sinal": 0.9831269948329481, "conta_contestacao": 0.00048120466356708534, "troca_numero": 0.0009280895552384577, "beneficios_consulta": 7.246185822730343e-05, "suporte_configuracao": 0.00016413373635425669, "sem_correspondencia": 0.0031680766999762086}, "confidence": 0.9815930852723067, "input_tokens": 534, "latency_ms": 144.41519700000072} +{"id": "g0200-suporte_sem_sinal-emocional-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.0018094608570198999, "conta_segunda_via": 0.00015844417474957385, "negociacao_religacao": 0.00016168712365674824, "conta_vencimento": 0.00028873258011767106, "suporte_chip_esim": 0.2750841420168153, "internet_problema_conexao": 0.05306433656034718, "suporte_sem_sinal": 0.6500625778606471, "sem_correspondencia": 0.01937061882664657}, "confidence": 0.6000715175550253, "input_tokens": 442, "latency_ms": 104.21115299999428} +{"id": "g0200-suporte_sem_sinal-emocional-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.0007885931300890515, "fidelidade_pontos": 8.128978489098832e-05, "recarga_realizar": 0.00021604401853646303, "negociacao_religacao": 0.00015233741079600222, "conta_explicacao": 0.0002526728392327964, "roaming_cobranca": 0.003705451472995228, "suporte_chip_esim": 0.00020271934965521079, "suporte_configuracao": 0.00153998460875028, "internet_problema_conexao": 0.18887343530319384, "roaming_duvida": 0.0012524787016138619, "suporte_sem_sinal": 0.8007902401102075, "sem_correspondencia": 0.0021447532700388035}, "confidence": 0.782680261938408, "input_tokens": 547, "latency_ms": 144.41120200001478} +{"id": "g0200-suporte_sem_sinal-emocional-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.008226795467388776, "cancelamento_linha": 0.0014621870895143022, "suporte_sem_sinal": 0.9758193137690137, "negociacao_religacao": 0.0036919004058050485, "internet_problema_conexao": 0.0038296316867695067, "seguranca_perda_roubo": 0.0003311064863454783, "suporte_chip_esim": 0.0005733449283180678, "sem_correspondencia": 0.006065720166845251}, "confidence": 0.9723649300217299, "input_tokens": 433, "latency_ms": 103.46235800000159} +{"id": "g0200-suporte_sem_sinal-emocional-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.01078591154165622, "reclamacao_atendimento": 0.0057824955127608255, "suporte_sem_sinal": 0.8619257784231997, "suporte_configuracao": 0.0011016831662436298, "plano_consulta": 0.000587905958927571, "roaming_cobranca": 0.007345640293551684, "internet_problema_conexao": 0.10804092704666948, "fidelidade_pontos": 0.00010560832723416409, "bonus_nao_recebido": 0.00022971221748999742, "negociacao_religacao": 3.292957044308606e-05, "suporte_chip_esim": 0.0001168342343999184, "sem_correspondencia": 0.003944573707423761}, "confidence": 0.8493735764616727, "input_tokens": 555, "latency_ms": 147.0464439999546} +{"id": "g0200-suporte_sem_sinal-emocional-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.8943070161880126, "suporte_sem_sinal": 0.031995305292237895, "negociacao_religacao": 0.00791397257523952, "sem_correspondencia": 0.06578370594451004}, "confidence": 0.8590760215840166, "input_tokens": 316, "latency_ms": 76.64008099999364} +{"id": "g0200-suporte_sem_sinal-emocional-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.36438338349938926, "suporte_sem_sinal": 0.6242630347471103, "negociacao_religacao": 0.006547447387744617, "sem_correspondencia": 0.0048061343657557565}, "confidence": 0.4990173796628139, "input_tokens": 309, "latency_ms": 77.33592699997871} +{"id": "g0200-suporte_sem_sinal-emocional-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9777305069960918, "internet_problema_conexao": 0.012760523193698569, "negociacao_religacao": 0.0033874489512697977, "sem_correspondencia": 0.006121520858939922}, "confidence": 0.9703073426614556, "input_tokens": 317, "latency_ms": 77.81293300001835} +{"id": "g0201-suporte_sem_sinal-longo_contexto-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 101, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 240, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9888604217752156, "portabilidade": 0.0013377140862686392, "suporte_configuracao": 0.0013705515302751333, "negociacao_religacao": 0.0006100030796010044, "suporte_chip_esim": 0.0018336928007687014, "internet_problema_conexao": 0.004017417717324016, "troca_numero": 0.000395024227689355, "sem_correspondencia": 0.0015751747828577035}, "confidence": 0.9872690534573892, "input_tokens": 471, "latency_ms": 113.12418899996146} +{"id": "g0201-suporte_sem_sinal-longo_contexto-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 98, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 226, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0019566851371988843, "suporte_sem_sinal": 0.9866982896704789, "internet_problema_conexao": 0.007006296907626989, "sem_correspondencia": 0.0043387282846951885}, "confidence": 0.982264386227305, "input_tokens": 363, "latency_ms": 85.72480899999846} +{"id": "g0201-suporte_sem_sinal-longo_contexto-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.0036788182410204605, "suporte_configuracao": 0.0016530993800172348, "cadastro_atualizacao": 0.0004931218105118819, "suporte_chip_esim": 0.030196061865369137, "negociacao_religacao": 0.0009661773727890266, "fidelidade_pontos": 0.0008330558343436258, "suporte_sem_sinal": 0.9579223545309384, "sem_correspondencia": 0.004257310965010302}, "confidence": 0.9519112623210723, "input_tokens": 483, "latency_ms": 114.56818200002772} +{"id": "g0201-suporte_sem_sinal-longo_contexto-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.48992288799001743, "negociacao_religacao": 0.008744611187513416, "suporte_sem_sinal": 0.49017870306504346, "sem_correspondencia": 0.011153797757425678}, "confidence": 0.3202382707533913, "input_tokens": 354, "latency_ms": 85.335869000005} +{"id": "g0201-suporte_sem_sinal-longo_contexto-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.001112228451087835, "suporte_sem_sinal": 0.994628277832168, "suporte_chip_esim": 0.001676526419140333, "vas_cancelamento": 0.0005525930110896838, "marketplace_compra": 0.0003406778213649114, "internet_problema_conexao": 0.0008722408166874008, "negociacao_religacao": 0.00010618591682960403, "sem_correspondencia": 0.0007112697316322707}, "confidence": 0.9938608889510494, "input_tokens": 488, "latency_ms": 114.46112800001629} +{"id": "g0201-suporte_sem_sinal-longo_contexto-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 254, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9666696229626319, "negociacao_religacao": 0.007872749953833861, "internet_problema_conexao": 0.005241489549692774, "sem_correspondencia": 0.02021613753384139}, "confidence": 0.9555594972835091, "input_tokens": 361, "latency_ms": 85.94140999997535} +{"id": "g0201-suporte_sem_sinal-longo_contexto-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 216, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"atendimento_humano": 0.005652975576588237, "marketplace_pedido": 0.00023376694504311277, "recarga_saldo": 0.00020734081171640343, "roaming_duvida": 0.0005558555261807655, "suporte_chip_esim": 0.0014694976804552544, "seguranca_fraude": 0.004264559409369201, "conta_explicacao": 0.00025172024716575415, "negociacao_religacao": 0.00031935489179150386, "suporte_sem_sinal": 0.9788398732503486, "vas_contratacao": 0.0001438912739275885, "conta_debito_automatico_digital": 0.00012647298122896107, "internet_problema_conexao": 0.0005672273347155201, "parceiros_ofertas": 6.539230549110702e-05, "plano_consulta": 0.0005508774693013925, "suporte_configuracao": 4.9959508960540055e-05, "sem_correspondencia": 0.006701234787716257}, "confidence": 0.977429198133705, "input_tokens": 708, "latency_ms": 189.46323500000517} +{"id": "g0201-suporte_sem_sinal-longo_contexto-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 209, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0021852538529763452, "internet_problema_conexao": 0.06671490592925475, "suporte_sem_sinal": 0.9261710143502, "sem_correspondencia": 0.004928825867569009}, "confidence": 0.9015613524669334, "input_tokens": 358, "latency_ms": 84.26456099999768} +{"id": "g0201-suporte_sem_sinal-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 224, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.056127633693763654, "internet_problema_conexao": 0.11760052977154932, "suporte_configuracao": 0.17460875662784645, "sem_correspondencia": 0.6516630799068407}, "confidence": 0.5355507732091209, "input_tokens": 357, "latency_ms": 85.28718700000582} +{"id": "g0201-suporte_sem_sinal-longo_contexto-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 216, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"troca_numero": 0.0014313411210362136, "suporte_configuracao": 0.0004718466567735462, "suporte_chip_esim": 0.015839937005889933, "negociacao_religacao": 0.00027463132817537864, "suporte_sem_sinal": 0.9744800391068646, "roaming_pacote": 0.0013576903313284965, "internet_problema_conexao": 0.0006440405491119281, "sem_correspondencia": 0.0055004739008197925}, "confidence": 0.9708343304078456, "input_tokens": 465, "latency_ms": 113.43238799997835} +{"id": "g0201-suporte_sem_sinal-longo_contexto-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"marketplace_pedido": 0.002020895120093604, "troca_numero": 0.0006110054876962257, "fidelidade_resgate": 0.0015733599556170584, "parceiros_ofertas": 0.0005651801307238707, "roaming_pacote": 0.0004784562486899781, "suporte_configuracao": 0.0007476118122312419, "plano_nova_linha": 0.0008730316622454777, "suporte_sem_sinal": 0.9801794850306719, "internet_problema_conexao": 0.0024875255920737698, "negociacao_religacao": 0.00035962655770705707, "suporte_chip_esim": 0.0010803190558087085, "sem_correspondencia": 0.009023503346441092}, "confidence": 0.9783776200334604, "input_tokens": 567, "latency_ms": 148.11789199995928} +{"id": "g0201-suporte_sem_sinal-longo_contexto-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 99, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.669483801852102, "suporte_sem_sinal": 0.31454635751105325, "conta_vencimento": 0.001372216616552914, "negociacao_religacao": 0.000549671071144331, "recarga_realizar": 0.0005774471382933001, "parceiros_ofertas": 0.0003524298335314431, "suporte_configuracao": 0.005529247367440033, "suporte_chip_esim": 0.0001304711950529811, "fidelidade_pontos": 3.024612605693892e-05, "reclamacao_atendimento": 4.011372929719154e-05, "conta_debito_automatico_digital": 6.327371963319451e-05, "sem_correspondencia": 0.0073247238398424916}, "confidence": 0.6394368747477478, "input_tokens": 596, "latency_ms": 157.55338099995697} +{"id": "g0203-suporte_configuracao-curto_neutro-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.00033416943175435876, "vas_consulta": 5.807099216247754e-05, "reclamacao_atendimento": 0.00010102978247254545, "seguranca_fraude": 4.90676839725614e-05, "conta_explicacao": 0.0001873605553275457, "internet_problema_conexao": 0.00011935854244507005, "parceiros_ofertas": 7.676168694711931e-05, "marketplace_compra": 8.8222748598714e-05, "internet_pacote_adicional": 0.00015889305388893383, "suporte_configuracao": 0.9985850021856911, "suporte_sem_sinal": 8.328040859726465e-05, "sem_correspondencia": 0.00015878292814235686}, "confidence": 0.998456366020754, "input_tokens": 555, "latency_ms": 146.90699599998425} +{"id": "g0203-suporte_configuracao-curto_neutro-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0011776974707616032, "seguranca_fraude": 0.0005192445267757827, "seguranca_perda_roubo": 0.0004580219727475667, "vas_cancelamento": 0.00015710653455788408, "suporte_configuracao": 0.994899735117592, "desconto_retencao": 0.00029434280983683584, "suporte_sem_sinal": 0.00026767573720419573, "roaming_pacote": 0.00016998335132104768, "negociacao_religacao": 0.0004074699237870615, "conta_vencimento": 3.492713161188667e-05, "suporte_chip_esim": 0.0003122795139335402, "sem_correspondencia": 0.0013015159098705281}, "confidence": 0.994436074673737, "input_tokens": 537, "latency_ms": 142.83144099999845} +{"id": "g0203-suporte_configuracao-curto_neutro-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.0011739417062148429, "suporte_chip_esim": 0.00019863151253146424, "internet_problema_conexao": 0.0011550742370192199, "plano_consulta": 0.00024401472715603094, "suporte_sem_sinal": 0.0013851475550340079, "seguranca_fraude": 0.0004097548912478601, "conta_explicacao": 0.00038893426148848246, "reclamacao_atendimento": 0.0001602784857471086, "internet_consumo": 0.0004016425490672088, "suporte_configuracao": 0.9935043456074976, "internet_pacote_adicional": 0.00019624344621846062, "sem_correspondencia": 0.0007819910207776192}, "confidence": 0.9929138315718157, "input_tokens": 553, "latency_ms": 145.98606900000277} +{"id": "g0203-suporte_configuracao-curto_neutro-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.0003986498998605495, "conta_explicacao": 0.00017867108888806494, "conta_segunda_via": 0.00013904173601174603, "suporte_sem_sinal": 0.00039327757617362084, "suporte_chip_esim": 0.0007359615809616424, "conta_vencimento": 0.00017833606792707924, "internet_problema_conexao": 4.173643502561221e-05, "seguranca_fraude": 0.0001075148759754335, "conta_debito_automatico_digital": 0.00040673942102889196, "roaming_duvida": 6.560041710539372e-05, "seguranca_perda_roubo": 0.0001622147857862215, "conta_contestacao": 0.0009932994665277038, "suporte_configuracao": 0.995916857345004, "recarga_nao_creditada": 0.00014049167247169505, "parceiros_ofertas": 3.186017715970703e-05, "sem_correspondencia": 0.00010974745409274747}, "confidence": 0.995644647834671, "input_tokens": 664, "latency_ms": 179.1225279999935} +{"id": "g0203-suporte_configuracao-curto_neutro-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.001062906431587675, "roaming_duvida": 0.00024453632171836365, "plano_nova_linha": 0.00040268729425930886, "portabilidade": 0.0003006027181749395, "vas_consulta": 0.0007361884703486019, "suporte_chip_esim": 0.00013107973583511404, "bonus_nao_recebido": 0.00038216564518161095, "troca_numero": 0.0002193914660387147, "internet_problema_conexao": 0.00493656489325001, "suporte_sem_sinal": 0.0022334925037018464, "suporte_configuracao": 0.9855022918253628, "sem_correspondencia": 0.0038480926945411477}, "confidence": 0.9841843183549411, "input_tokens": 530, "latency_ms": 159.66808899997886} +{"id": "g0203-suporte_configuracao-curto_neutro-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0018268474321944156, "suporte_configuracao": 0.9939689750251426, "suporte_chip_esim": 0.0019423808359867775, "sem_correspondencia": 0.00226179670667628}, "confidence": 0.9919586333668566, "input_tokens": 315, "latency_ms": 76.42695200001981} +{"id": "g0203-suporte_configuracao-curto_neutro-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0068101411875386144, "suporte_chip_esim": 0.0015117296032776514, "suporte_configuracao": 0.9824772240366986, "sem_correspondencia": 0.009200905172485166}, "confidence": 0.9766362987155981, "input_tokens": 316, "latency_ms": 77.71060900000748} +{"id": "g0203-suporte_configuracao-curto_neutro-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_segunda_via": 0.0003815861102085732, "beneficios_consulta": 0.0014191157718072141, "roaming_pacote": 0.0006158481734260302, "suporte_sem_sinal": 0.0005294767927649733, "suporte_configuracao": 0.9960956298797194, "negociacao_divida": 0.0001448815499092492, "seguranca_perda_roubo": 4.739317329684856e-05, "portabilidade": 8.575307378754879e-05, "internet_problema_conexao": 0.00024936547556110025, "internet_consumo": 2.5558483756800177e-05, "fidelidade_resgate": 4.3214284671982476e-05, "plano_consulta": 0.00023017536356219266, "suporte_chip_esim": 3.3808186072104473e-05, "conta_pagamento_confirmacao": 2.7902090710341245e-05, "seguranca_fraude": 3.6583753760712204e-05, "sem_correspondencia": 3.3707836984912436e-05}, "confidence": 0.9958353385383673, "input_tokens": 653, "latency_ms": 177.02214100000901} +{"id": "g0203-suporte_configuracao-curto_neutro-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0003302667033777463, "suporte_chip_esim": 0.0003568355310959853, "reclamacao_atendimento": 0.00031448458668896154, "conta_contestacao": 0.0001817072468113783, "suporte_configuracao": 0.9975826812038558, "bonus_nao_recebido": 0.00021907211050900001, "suporte_sem_sinal": 0.00013126732303210293, "sem_correspondencia": 0.000883685294628926}, "confidence": 0.9972373499472641, "input_tokens": 445, "latency_ms": 104.79307800000015} +{"id": "g0203-suporte_configuracao-curto_neutro-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_nova_linha": 0.002560882528827601, "suporte_configuracao": 0.9506019864218545, "suporte_chip_esim": 0.001763836080531446, "recarga_realizar": 0.0008224234067755902, "internet_pacote_adicional": 0.0008499196885562785, "suporte_sem_sinal": 0.0053180302152768325, "internet_problema_conexao": 0.013262599904398036, "sem_correspondencia": 0.02482032175377962}, "confidence": 0.9435451273392624, "input_tokens": 421, "latency_ms": 104.61130400000229} +{"id": "g0203-suporte_configuracao-curto_neutro-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 0.0007842211843429518, "internet_pacote_adicional": 0.00039666097543833575, "fidelidade_resgate": 0.0004958427825812687, "marketplace_pedido": 0.00021147585894055177, "suporte_configuracao": 0.995163636357922, "bonus_nao_recebido": 0.0002170289520209328, "vas_consulta": 0.00011142772531807714, "suporte_chip_esim": 0.00016323083828495542, "plano_troca": 0.00034827725265045717, "internet_problema_conexao": 5.814471606798347e-05, "beneficios_consulta": 0.00010340180475256223, "sem_correspondencia": 0.0019466515516799853}, "confidence": 0.9947239669359146, "input_tokens": 548, "latency_ms": 145.4646699999671} +{"id": "g0203-suporte_configuracao-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"internet_problema_conexao": 0.40134705940265303, "suporte_sem_sinal": 0.03625720583635245, "suporte_chip_esim": 0.4199847225792901, "sem_correspondencia": 0.1424110121817045}, "confidence": 0.2266462967723868, "input_tokens": 313, "latency_ms": 76.66147899999487} +{"id": "g0204-suporte_configuracao-informal_abreviado-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9878933350028943, "suporte_chip_esim": 0.0019996060216776537, "portabilidade": 0.0008151649012907438, "cadastro_atualizacao": 0.0004130877376800612, "suporte_sem_sinal": 0.00244123170240144, "roaming_cobranca": 0.00045853858022933456, "internet_problema_conexao": 0.0014247518107295587, "sem_correspondencia": 0.0045542842430969345}, "confidence": 0.9861638114318791, "input_tokens": 427, "latency_ms": 103.17173799995771} +{"id": "g0204-suporte_configuracao-informal_abreviado-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_consulta": 0.0007541031868401423, "beneficios_consulta": 0.0003010130800504055, "suporte_sem_sinal": 0.0005277435154125694, "conta_debito_automatico_digital": 0.0004461226729705074, "recarga_nao_creditada": 0.0005654307077740583, "suporte_configuracao": 0.9901179395525763, "suporte_chip_esim": 0.00017179872753357594, "internet_problema_conexao": 0.0035694170974244644, "recarga_realizar": 0.00026450402343362856, "vas_consulta": 2.1824495959971493e-05, "cadastro_atualizacao": 0.00011809220295521193, "seguranca_fraude": 4.434577245285886e-05, "roaming_duvida": 4.81102160794403e-05, "portabilidade": 3.4948527003390456e-05, "conta_segunda_via": 7.096010265592763e-05, "sem_correspondencia": 0.0029436461188776645}, "confidence": 0.9894591355227481, "input_tokens": 664, "latency_ms": 179.75391599998147} +{"id": "g0204-suporte_configuracao-informal_abreviado-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9864833084856175, "suporte_sem_sinal": 0.005650014905315735, "portabilidade": 0.0011386636720659747, "roaming_duvida": 0.0008717857382947316, "suporte_chip_esim": 0.001853659794483526, "beneficios_consulta": 0.0002855005774084473, "internet_problema_conexao": 0.00021357692837775682, "sem_correspondencia": 0.003503489898436471}, "confidence": 0.9845523525549912, "input_tokens": 431, "latency_ms": 103.58011200003148} +{"id": "g0204-suporte_configuracao-informal_abreviado-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9852853932339073, "suporte_chip_esim": 0.0008931422673878597, "fidelidade_pontos": 0.00021829826386501403, "negociacao_religacao": 0.0004954156410585588, "roaming_duvida": 0.005286016130431602, "conta_contestacao": 0.00038138467661681446, "recarga_realizar": 0.00039307967825103065, "recarga_saldo": 0.00039608784103296315, "beneficios_consulta": 0.0005152278943112854, "portabilidade": 0.004160300192323351, "troca_numero": 8.848709397346191e-05, "internet_problema_conexao": 0.0005941839024442371, "suporte_sem_sinal": 0.00036191205885611355, "cadastro_atualizacao": 6.878164793132692e-05, "marketplace_pedido": 8.038943339120725e-05, "sem_correspondencia": 0.0007819000442176731}, "confidence": 0.9843044194495013, "input_tokens": 632, "latency_ms": 171.36141600002475} +{"id": "g0204-suporte_configuracao-informal_abreviado-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"vas_consulta": 0.0010921237874175836, "seguranca_fraude": 0.00034357924805013387, "suporte_configuracao": 0.9922032619785244, "recarga_realizar": 0.0008337522292726894, "conta_debito_automatico_digital": 0.0003991009045488936, "plano_troca": 0.0002719483439168279, "internet_problema_conexao": 0.00026440993379711305, "bonus_nao_recebido": 6.226007282704838e-05, "suporte_chip_esim": 0.0026465692312082666, "internet_consumo": 3.82031862482208e-05, "suporte_sem_sinal": 0.00026441775090251337, "sem_correspondencia": 0.0015803733332863318}, "confidence": 0.9914944676129355, "input_tokens": 556, "latency_ms": 148.77622099999144} +{"id": "g0204-suporte_configuracao-informal_abreviado-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.783249542295822, "internet_problema_conexao": 0.1782290673627009, "plano_consulta": 0.0008772488237931328, "beneficios_consulta": 0.0005686977140662983, "plano_troca": 0.0011042996870475274, "conta_debito_automatico_digital": 0.00024888613053260125, "suporte_sem_sinal": 0.008461026830559175, "troca_numero": 0.00011414153465084542, "suporte_chip_esim": 0.0004077971620041075, "bonus_nao_recebido": 1.638294510915727e-05, "negociacao_divida": 0.00010321942762940399, "sem_correspondencia": 0.02661969008608487}, "confidence": 0.7635449552318057, "input_tokens": 542, "latency_ms": 144.79938700003459} +{"id": "g0204-suporte_configuracao-informal_abreviado-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"bonus_nao_recebido": 0.0007258819318470275, "suporte_sem_sinal": 0.0008762820227289428, "suporte_configuracao": 0.9923197872588997, "suporte_chip_esim": 0.001727612572196398, "internet_problema_conexao": 0.0012170525841277524, "conta_vencimento": 0.0002142304632399923, "cancelamento_linha": 5.968752640005028e-05, "sem_correspondencia": 0.00285946564055998}, "confidence": 0.9912226140101715, "input_tokens": 424, "latency_ms": 102.52171799999132} +{"id": "g0204-suporte_configuracao-informal_abreviado-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0012915446667723144, "internet_problema_conexao": 0.0006376207022230578, "suporte_configuracao": 0.9947323791164078, "sem_correspondencia": 0.003338455514596856}, "confidence": 0.9929765054885437, "input_tokens": 320, "latency_ms": 78.24099300000853} +{"id": "g0204-suporte_configuracao-informal_abreviado-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_contestacao": 0.0005553170272746931, "suporte_configuracao": 0.9938039360046648, "cadastro_atualizacao": 0.0008864429455382234, "suporte_sem_sinal": 0.0018708306829167559, "recarga_realizar": 0.000585778699105403, "internet_problema_conexao": 0.00024290447345638955, "suporte_chip_esim": 0.00011930384189648535, "sem_correspondencia": 0.001935486325147389}, "confidence": 0.9929187840053312, "input_tokens": 431, "latency_ms": 103.72782999996844} +{"id": "g0204-suporte_configuracao-informal_abreviado-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0004935113335958589, "recarga_realizar": 0.00024610033559777685, "suporte_chip_esim": 0.0005229168220034398, "plano_nova_linha": 0.0002235543869108501, "suporte_configuracao": 0.9966037289638711, "internet_pacote_adicional": 0.0001735668650012807, "conta_vencimento": 5.3355266504181685e-05, "beneficios_consulta": 7.67280452691537e-05, "bonus_nao_recebido": 0.00019545006080387458, "conta_pagamento_confirmacao": 1.8658825127245145e-05, "suporte_sem_sinal": 0.0002047879110522032, "sem_correspondencia": 0.0011876411842632164}, "confidence": 0.9962949770514954, "input_tokens": 535, "latency_ms": 142.84297500000775} +{"id": "g0204-suporte_configuracao-informal_abreviado-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 0.0011626829147444637, "negociacao_religacao": 0.00022421410788017466, "beneficios_consulta": 0.00021158939901351538, "conta_contestacao": 0.0003348595296857832, "recarga_realizar": 0.00038979574261931713, "marketplace_pedido": 8.409897687321377e-05, "plano_nova_linha": 0.00011000923838632019, "fidelidade_pontos": 0.00019709514880888608, "suporte_chip_esim": 0.022004776393401617, "conta_debito_automatico_digital": 0.00013590703086000018, "reclamacao_atendimento": 0.00030441280938646003, "conta_explicacao": 0.0008332153806467768, "suporte_configuracao": 0.9718818020264828, "internet_problema_conexao": 0.00032729785558074367, "conta_segunda_via": 0.00011507482209403578, "sem_correspondencia": 0.0016831686235358927}, "confidence": 0.9700072554949148, "input_tokens": 669, "latency_ms": 180.1187779999509} +{"id": "g0204-suporte_configuracao-informal_abreviado-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.000499682220778899, "suporte_configuracao": 0.995011733710109, "suporte_chip_esim": 0.0008604783856586216, "seguranca_fraude": 0.0005522465824699243, "internet_problema_conexao": 0.000603877919314424, "negociacao_divida": 0.00042972107998354636, "suporte_sem_sinal": 0.0005007044776055102, "sem_correspondencia": 0.0015415556240802066}, "confidence": 0.9942991242401241, "input_tokens": 438, "latency_ms": 104.9011640000117} +{"id": "g0206-suporte_configuracao-regionalismo-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"recarga_saldo": 0.00031050952757915814, "vas_contratacao": 0.00012347164339580256, "roaming_pacote": 0.0001119651234343611, "internet_problema_conexao": 0.0005651558604133978, "negociacao_religacao": 0.00042931671800939517, "portabilidade": 0.0005025931594426399, "beneficios_consulta": 4.770526768897032e-05, "cancelamento_linha": 0.00011993709179327246, "suporte_configuracao": 0.9975739257719805, "suporte_sem_sinal": 5.0787369073206065e-05, "marketplace_compra": 2.275737950213015e-05, "fidelidade_resgate": 4.614541898995743e-05, "desconto_retencao": 2.4218751926082214e-05, "fidelidade_pontos": 2.6969932916418998e-05, "suporte_chip_esim": 8.158942057623185e-06, "sem_correspondencia": 3.638204179718485e-05}, "confidence": 0.9974121874901124, "input_tokens": 642, "latency_ms": 176.53903000001492} +{"id": "g0206-suporte_configuracao-regionalismo-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0004527617631742019, "internet_problema_conexao": 0.00015040669923983485, "suporte_sem_sinal": 0.0001947361649041154, "roaming_pacote": 0.00028587669727557117, "plano_troca": 0.00017794725380066285, "negociacao_divida": 5.48895262892142e-05, "beneficios_consulta": 0.00020618554257862182, "recarga_nao_creditada": 0.00010198780324817652, "conta_pagamento_confirmacao": 0.00036790143975130174, "fidelidade_resgate": 5.552960883427779e-05, "conta_vencimento": 0.000513533355276963, "suporte_configuracao": 0.9972235330836906, "negociacao_religacao": 7.649979023579505e-05, "bonus_nao_recebido": 2.4688417587099206e-05, "recarga_saldo": 2.7588160772550225e-05, "sem_correspondencia": 8.593469334113484e-05}, "confidence": 0.9970384352892699, "input_tokens": 651, "latency_ms": 176.1875850000365} +{"id": "g0206-suporte_configuracao-regionalismo-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0010091340249921824, "suporte_sem_sinal": 0.0013669262474441022, "parceiros_ofertas": 0.00037611934632833077, "internet_problema_conexao": 0.0024427578625120434, "conta_segunda_via": 0.000600950458076096, "suporte_configuracao": 0.9901487802824531, "seguranca_perda_roubo": 8.811468997017103e-05, "sem_correspondencia": 0.003967217088224051}, "confidence": 0.9887414631799462, "input_tokens": 442, "latency_ms": 104.23651099995368} +{"id": "g0206-suporte_configuracao-regionalismo-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.0003373074568795327, "suporte_chip_esim": 0.00018361050818083247, "suporte_configuracao": 0.9978665933740196, "seguranca_fraude": 0.000299847569972822, "internet_consumo": 0.000280062585796388, "seguranca_perda_roubo": 8.58602620055456e-05, "internet_problema_conexao": 4.75618277526006e-05, "bonus_nao_recebido": 3.43205133394213e-05, "suporte_sem_sinal": 0.0004554408648721734, "recarga_realizar": 1.2278153627093457e-05, "vas_contratacao": 4.532576663212825e-05, "sem_correspondencia": 0.0003517911169219427}, "confidence": 0.9976726473171124, "input_tokens": 551, "latency_ms": 144.7526180000409} +{"id": "g0206-suporte_configuracao-regionalismo-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9284205944859607, "internet_problema_conexao": 0.008928302065535364, "portabilidade": 0.004389930790166588, "suporte_chip_esim": 0.012861574297860605, "marketplace_pedido": 0.0022605844169940855, "suporte_sem_sinal": 0.017186831475763463, "parceiros_ofertas": 0.00010200369641995066, "sem_correspondencia": 0.025850178771299116}, "confidence": 0.9181949651268121, "input_tokens": 436, "latency_ms": 104.42707400000018} +{"id": "g0206-suporte_configuracao-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"recarga_saldo": 0.00170105919272014, "suporte_sem_sinal": 0.001541491390182799, "seguranca_perda_roubo": 0.000292901627995955, "conta_debito_automatico_digital": 0.0002798743703261867, "plano_consulta": 0.00046170642350005755, "conta_explicacao": 0.0006335303047128625, "suporte_chip_esim": 0.7859077348820483, "atendimento_humano": 0.0006880553797351053, "vas_cancelamento": 0.0013422028178765248, "internet_consumo": 0.0036855900785380184, "internet_problema_conexao": 0.0718278726918481, "sem_correspondencia": 0.131637980840516}, "confidence": 0.7664448016895072, "input_tokens": 548, "latency_ms": 145.02625100004707} +{"id": "g0206-suporte_configuracao-regionalismo-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"negociacao_divida": 0.00031177369536649756, "conta_explicacao": 8.133482847164547e-05, "vas_consulta": 5.835783432325182e-05, "fidelidade_pontos": 4.971680229357166e-05, "suporte_sem_sinal": 0.00022253620828548354, "fidelidade_resgate": 8.329944832659619e-05, "cancelamento_linha": 7.084299325942292e-05, "recarga_realizar": 0.00010868182254969406, "troca_numero": 0.0002775398727945675, "suporte_chip_esim": 0.0003552765990455927, "suporte_configuracao": 0.9978678735713347, "internet_problema_conexao": 0.0003291027448831589, "conta_segunda_via": 3.8185196544630514e-05, "parceiros_ofertas": 5.575903460865401e-05, "marketplace_compra": 3.2387612440501545e-05, "sem_correspondencia": 5.7331735472055515e-05}, "confidence": 0.9977257318094235, "input_tokens": 639, "latency_ms": 172.4287320000144} +{"id": "g0206-suporte_configuracao-regionalismo-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9918702380059673, "suporte_sem_sinal": 0.002731274260135631, "internet_problema_conexao": 0.0008269365200059102, "beneficios_consulta": 0.0005004323841147968, "roaming_pacote": 0.0018178842171800063, "vas_contratacao": 0.00029921877883106916, "suporte_chip_esim": 0.00045156780079385337, "sem_correspondencia": 0.0015024480329714647}, "confidence": 0.9907088434353909, "input_tokens": 436, "latency_ms": 104.63208400000212} +{"id": "g0206-suporte_configuracao-regionalismo-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0002747476460623297, "suporte_configuracao": 0.9982318110940747, "plano_consulta": 0.0005771221122458618, "conta_segunda_via": 0.00021332412271162385, "internet_problema_conexao": 0.00016635102635387922, "roaming_pacote": 6.310060036393194e-05, "suporte_sem_sinal": 0.00013545747368315372, "sem_correspondencia": 0.0003380859245047037}, "confidence": 0.9979792126789422, "input_tokens": 438, "latency_ms": 106.50126799998816} +{"id": "g0206-suporte_configuracao-regionalismo-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_divida": 0.0016629519267113944, "roaming_cobranca": 0.00014321712392047155, "vas_consulta": 9.62398650910729e-05, "beneficios_consulta": 0.00014142553538257807, "roaming_duvida": 0.0004616835728965438, "conta_contestacao": 0.0004997000481241342, "suporte_configuracao": 0.4082309586680926, "parceiros_ofertas": 0.00016461379479497216, "roaming_pacote": 0.0010729679863441387, "internet_problema_conexao": 0.5864334652880275, "conta_pagamento_confirmacao": 0.00012465569349127733, "vas_cancelamento": 8.531764167371413e-05, "suporte_chip_esim": 4.105838456643689e-05, "troca_numero": 0.0001428805709726003, "suporte_sem_sinal": 6.544650487145032e-05, "sem_correspondencia": 0.000633417395038875}, "confidence": 0.5588623629738962, "input_tokens": 646, "latency_ms": 177.3946949999754} +{"id": "g0206-suporte_configuracao-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.011916575321328204, "suporte_sem_sinal": 0.013214274459421364, "internet_problema_conexao": 0.2334054141803221, "sem_correspondencia": 0.7414637360389283}, "confidence": 0.6552849813852378, "input_tokens": 324, "latency_ms": 77.93559499998537} +{"id": "g0206-suporte_configuracao-regionalismo-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0010360988862328582, "internet_problema_conexao": 0.0006734929390632486, "suporte_configuracao": 0.9946874810786028, "sem_correspondencia": 0.0036029270961011055}, "confidence": 0.992916641438137, "input_tokens": 332, "latency_ms": 79.11687099999654} +{"id": "g0210-suporte_chip_esim-curto_neutro-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"vas_contratacao": 0.0005243928643452934, "recarga_nao_creditada": 0.00012624303940613735, "suporte_configuracao": 0.0004108375144276608, "negociacao_divida": 0.00016040522295234188, "internet_consumo": 0.0002503109401037079, "conta_vencimento": 0.00020099358296173217, "portabilidade": 0.0017594241758475955, "seguranca_perda_roubo": 0.000109042521281577, "cadastro_atualizacao": 0.000824530756015611, "roaming_pacote": 0.00016150626957723703, "atendimento_humano": 0.00046761921164033623, "suporte_chip_esim": 0.9940828333761151, "conta_explicacao": 0.00040667892689019654, "suporte_sem_sinal": 0.00010706365328374618, "troca_numero": 7.21561968731485e-05, "sem_correspondencia": 0.00033596174827853816}, "confidence": 0.9936883556011893, "input_tokens": 611, "latency_ms": 166.9942990000095} +{"id": "g0210-suporte_chip_esim-curto_neutro-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"roaming_cobranca": 0.0009191395938966506, "plano_consulta": 0.0002849354115754253, "suporte_chip_esim": 0.9950294192209549, "negociacao_religacao": 0.0012287394675320027, "suporte_sem_sinal": 0.001112914408720594, "seguranca_perda_roubo": 0.00023659852121705481, "internet_problema_conexao": 9.731426141940145e-05, "recarga_saldo": 0.00011835449815934597, "suporte_configuracao": 0.00021528246230978918, "desconto_retencao": 2.4146606700530156e-05, "vas_cancelamento": 0.00011238948677079488, "sem_correspondencia": 0.0006207660607433464}, "confidence": 0.9945775482410425, "input_tokens": 537, "latency_ms": 142.78669499998387} +{"id": "g0210-suporte_chip_esim-curto_neutro-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.0011270064053314442, "suporte_configuracao": 0.0036353905857786787, "seguranca_perda_roubo": 0.0003360461943933663, "recarga_saldo": 0.00045558630947370487, "portabilidade": 0.0008487026589511193, "roaming_cobranca": 0.00022652918447790005, "roaming_duvida": 0.0002660573570516258, "conta_pagamento_confirmacao": 8.745112936246124e-05, "plano_nova_linha": 0.0003811997152442296, "plano_consulta": 7.985953987743494e-05, "fidelidade_pontos": 8.640410697768352e-05, "conta_debito_automatico_digital": 0.0001473036092979765, "fidelidade_resgate": 0.0010662541078286514, "suporte_chip_esim": 0.9866217948773803, "suporte_sem_sinal": 0.0008430300991318056, "sem_correspondencia": 0.003791384119441605}, "confidence": 0.9857299145358722, "input_tokens": 656, "latency_ms": 177.30421900000692} +{"id": "g0210-suporte_chip_esim-curto_neutro-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0013655869525684725, "roaming_pacote": 0.0008490402034469156, "plano_consulta": 0.000533263306479603, "suporte_sem_sinal": 0.0004822459090109158, "suporte_configuracao": 0.04158240872781624, "desconto_retencao": 0.0006466155644755102, "suporte_chip_esim": 0.9530220300794764, "seguranca_fraude": 0.00026618436880329556, "vas_contratacao": 0.00034298060845182283, "fidelidade_pontos": 6.873671673105427e-05, "conta_segunda_via": 8.681887410783148e-05, "sem_correspondencia": 0.0007540886886318825}, "confidence": 0.948751305541247, "input_tokens": 555, "latency_ms": 145.7236269999953} +{"id": "g0210-suporte_chip_esim-curto_neutro-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.001074932294901716, "marketplace_compra": 0.0006021186895484867, "seguranca_perda_roubo": 0.0007363310879646315, "conta_debito_automatico_digital": 0.00036055305234534757, "suporte_chip_esim": 0.9855114166251443, "suporte_sem_sinal": 0.0008716302437669776, "conta_vencimento": 0.0002149708710237879, "sem_correspondencia": 0.01062804713530477}, "confidence": 0.9834416190001649, "input_tokens": 435, "latency_ms": 104.73834100002932} +{"id": "g0210-suporte_chip_esim-curto_neutro-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0008918956313612859, "suporte_configuracao": 0.007412943998387041, "cancelamento_linha": 0.0011089974928113792, "negociacao_divida": 0.0019225521959760408, "suporte_sem_sinal": 0.0016501038579310131, "suporte_chip_esim": 0.9807819279047794, "conta_debito_automatico_digital": 9.071352796244997e-05, "sem_correspondencia": 0.006140865390791462}, "confidence": 0.9780364890340335, "input_tokens": 433, "latency_ms": 104.80769499997677} +{"id": "g0210-suporte_chip_esim-curto_neutro-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.9749043575509022, "seguranca_perda_roubo": 0.005150416970060827, "suporte_configuracao": 0.003507176507561169, "sem_correspondencia": 0.01643804897147582}, "confidence": 0.9665391434012026, "input_tokens": 316, "latency_ms": 77.62814000000162} +{"id": "g0210-suporte_chip_esim-curto_neutro-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 29, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.001584432857235817, "suporte_sem_sinal": 0.0007055337499734534, "roaming_duvida": 0.0016168868358935095, "parceiros_ofertas": 0.00047715679232988753, "suporte_chip_esim": 0.9940374992970691, "seguranca_perda_roubo": 0.0002932503932011665, "negociacao_divida": 9.506673805109295e-05, "sem_correspondencia": 0.0011901733362460409}, "confidence": 0.9931857134823646, "input_tokens": 429, "latency_ms": 103.8364940000065} +{"id": "g0210-suporte_chip_esim-curto_neutro-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_compra": 0.00061895192948969, "recarga_realizar": 0.0004078869792154449, "vas_contratacao": 0.00041583902012378603, "vas_cancelamento": 0.00021281394815962624, "vas_consulta": 0.00029879694625884774, "desconto_retencao": 0.0001443795317396413, "roaming_duvida": 0.00015467594119037093, "suporte_chip_esim": 0.9956495841618497, "plano_troca": 0.0004333210140097687, "conta_vencimento": 9.90294226223283e-05, "suporte_sem_sinal": 0.0005035247862938446, "roaming_cobranca": 0.00026297667364355576, "seguranca_perda_roubo": 0.0002138809109632852, "suporte_configuracao": 7.863910534754405e-05, "marketplace_pedido": 7.926706676041233e-05, "sem_correspondencia": 0.0004264325623322103}, "confidence": 0.9953595564393065, "input_tokens": 649, "latency_ms": 176.62380500001973} +{"id": "g0210-suporte_chip_esim-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0075612004370917705, "conta_debito_automatico_digital": 0.005895841847457056, "conta_pagamento_confirmacao": 0.003473264526683376, "suporte_configuracao": 0.23085381216234976, "suporte_sem_sinal": 0.008501934786252392, "seguranca_perda_roubo": 0.0013791127825404084, "parceiros_ofertas": 0.0009662611431257928, "sem_correspondencia": 0.7413685723144995}, "confidence": 0.7044212255022851, "input_tokens": 409, "latency_ms": 107.05790400004389} +{"id": "g0210-suporte_chip_esim-curto_neutro-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.0008945870284149318, "seguranca_perda_roubo": 0.0003646612951971309, "cadastro_atualizacao": 0.0007161642574443064, "internet_pacote_adicional": 0.0003643025750598301, "suporte_configuracao": 0.003294319408870635, "suporte_sem_sinal": 0.0040708521445398365, "suporte_chip_esim": 0.9865267456415243, "sem_correspondencia": 0.0037683676489490025}, "confidence": 0.9846019950188849, "input_tokens": 431, "latency_ms": 104.80986300001405} +{"id": "g0210-suporte_chip_esim-curto_neutro-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.004520393406724171, "suporte_chip_esim": 0.9859572774417397, "seguranca_perda_roubo": 0.0033192559033771813, "sem_correspondencia": 0.006203073248158987}, "confidence": 0.9812763699223194, "input_tokens": 319, "latency_ms": 78.0632160000323} +{"id": "g0211-suporte_chip_esim-informal_abreviado-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.002976306987592446, "marketplace_compra": 0.0003086061487535466, "vas_consulta": 0.000551007386429091, "internet_pacote_adicional": 0.00022456136133871938, "plano_consulta": 0.000857635094104342, "suporte_sem_sinal": 0.0009862257881058096, "atendimento_humano": 0.0007072801409031521, "cadastro_atualizacao": 0.0003271663900441364, "plano_nova_linha": 0.0011780045879549483, "suporte_chip_esim": 0.9895302854502154, "seguranca_perda_roubo": 0.00019350499414607272, "sem_correspondencia": 0.002159415670412296}, "confidence": 0.988578493218417, "input_tokens": 561, "latency_ms": 147.92924400001084} +{"id": "g0211-suporte_chip_esim-informal_abreviado-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.9686502466899418, "suporte_configuracao": 0.004325903692667958, "suporte_sem_sinal": 0.003982855457165764, "seguranca_perda_roubo": 0.0019227466467042265, "roaming_duvida": 0.004697811336026178, "fidelidade_pontos": 0.0007469413932533059, "conta_segunda_via": 0.0002142477471627812, "sem_correspondencia": 0.01545924703707796}, "confidence": 0.9641717105027906, "input_tokens": 469, "latency_ms": 112.64712199999849} +{"id": "g0211-suporte_chip_esim-informal_abreviado-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0031955118045486055, "suporte_sem_sinal": 0.009724708674193698, "atendimento_humano": 0.0007285984934137185, "recarga_nao_creditada": 0.000393543381046886, "seguranca_perda_roubo": 0.0002599903043378325, "conta_pagamento_confirmacao": 0.0006517842677385883, "suporte_chip_esim": 0.9695115794181015, "sem_correspondencia": 0.01553428365661922}, "confidence": 0.9651560907635446, "input_tokens": 447, "latency_ms": 105.87409200002185} +{"id": "g0211-suporte_chip_esim-informal_abreviado-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"vas_contratacao": 0.001007322506190155, "internet_problema_conexao": 0.0005541624075950204, "negociacao_religacao": 0.00031123974983974855, "roaming_duvida": 0.0005209596425254825, "fidelidade_pontos": 0.002091305304551764, "recarga_nao_creditada": 0.00018747232910046915, "suporte_sem_sinal": 0.002352027580996019, "conta_pagamento_confirmacao": 0.000263191729119243, "roaming_cobranca": 0.0021068806352093107, "seguranca_fraude": 0.0005900144939655629, "conta_segunda_via": 0.000565434595747719, "marketplace_pedido": 0.0003670846824890318, "suporte_configuracao": 0.9095634390396583, "plano_nova_linha": 0.008478413902989607, "seguranca_perda_roubo": 0.0002964423285016578, "sem_correspondencia": 0.07074460907152091}, "confidence": 0.9035343349756355, "input_tokens": 674, "latency_ms": 183.3723359999908} +{"id": "g0211-suporte_chip_esim-informal_abreviado-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_segunda_via": 0.0007940842062419742, "conta_contestacao": 0.00024136715134699443, "internet_problema_conexao": 0.00032634308760541526, "cancelamento_linha": 0.00046444540991873255, "conta_debito_automatico_digital": 0.0004267762156878068, "roaming_cobranca": 0.00013386887260745958, "recarga_realizar": 0.00014281885761672177, "recarga_nao_creditada": 0.00016560721709367178, "seguranca_perda_roubo": 0.0005243618070778222, "vas_cancelamento": 5.469157195268723e-05, "troca_numero": 0.0001344564064209929, "suporte_sem_sinal": 0.00039052864535809516, "suporte_configuracao": 0.013869859180547065, "suporte_chip_esim": 0.9780128985136927, "internet_pacote_adicional": 0.00044392858558257436, "sem_correspondencia": 0.0038739642712493517}, "confidence": 0.9765470917479389, "input_tokens": 653, "latency_ms": 176.13924800002678} +{"id": "g0211-suporte_chip_esim-informal_abreviado-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0008627480485473971, "suporte_chip_esim": 0.9789443023839278, "reclamacao_atendimento": 0.0025408882733418997, "internet_problema_conexao": 0.0027572468271409964, "roaming_pacote": 0.0007801113194734984, "suporte_sem_sinal": 0.002463374586720546, "suporte_configuracao": 0.00869384098639755, "sem_correspondencia": 0.00295748757445027}, "confidence": 0.975936345581632, "input_tokens": 453, "latency_ms": 112.02348799997708} +{"id": "g0211-suporte_chip_esim-informal_abreviado-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"cadastro_atualizacao": 0.0008640649147407884, "conta_segunda_via": 0.0002571705692504272, "suporte_configuracao": 0.0005054524916356898, "roaming_duvida": 0.00029329103685669645, "marketplace_pedido": 0.0007521594734525097, "vas_cancelamento": 0.00028482914854170986, "suporte_chip_esim": 0.9959335698238467, "seguranca_perda_roubo": 0.000141755286558436, "conta_debito_automatico_digital": 0.0003070095456898321, "bonus_nao_recebido": 4.799717274719829e-05, "parceiros_ofertas": 4.5232072303578e-05, "negociacao_divida": 0.0001087793195432518, "vas_consulta": 7.0094696347145e-05, "plano_nova_linha": 9.830570226011515e-05, "suporte_sem_sinal": 0.0001559110433011984, "sem_correspondencia": 0.00013437770292477156}, "confidence": 0.9956624744787698, "input_tokens": 700, "latency_ms": 182.7815430000328} +{"id": "g0211-suporte_chip_esim-informal_abreviado-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.004083652797359566, "seguranca_perda_roubo": 0.001368098266639072, "suporte_chip_esim": 0.9852343464234813, "sem_correspondencia": 0.00931390251252015}, "confidence": 0.980312461897975, "input_tokens": 340, "latency_ms": 82.86223400000381} +{"id": "g0211-suporte_chip_esim-informal_abreviado-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0007171705249919032, "suporte_chip_esim": 0.9951057482137756, "suporte_configuracao": 0.001211427979367645, "sem_correspondencia": 0.002965653281864873}, "confidence": 0.9934743309517008, "input_tokens": 334, "latency_ms": 79.16312800000469} +{"id": "g0211-suporte_chip_esim-informal_abreviado-09-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_sem_sinal": 0.0005033774062509839, "suporte_chip_esim": 0.9976040593160607, "seguranca_perda_roubo": 0.0004374394775438594, "suporte_configuracao": 0.0003774223635681929, "vas_cancelamento": 0.00019864459587614995, "internet_pacote_adicional": 8.735308252504466e-05, "beneficios_consulta": 3.8026844045372526e-05, "sem_correspondencia": 0.0007536769141297129}, "confidence": 0.9972617820754978, "input_tokens": 452, "latency_ms": 111.0185539999975} +{"id": "g0211-suporte_chip_esim-informal_abreviado-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.000963104641926409, "suporte_chip_esim": 0.9936778487759469, "suporte_configuracao": 0.0018981944599477012, "sem_correspondencia": 0.0034608521221789566}, "confidence": 0.9915704650345961, "input_tokens": 339, "latency_ms": 84.12203400001772} +{"id": "g0211-suporte_chip_esim-informal_abreviado-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0016619255512691222, "recarga_nao_creditada": 0.0004079810503183185, "suporte_sem_sinal": 0.0004971807556526786, "vas_contratacao": 0.0002168526081227997, "roaming_cobranca": 0.00047555424673609097, "bonus_nao_recebido": 0.00037270514359907743, "suporte_chip_esim": 0.993364914736574, "seguranca_perda_roubo": 0.00021408861632652668, "conta_explicacao": 0.0006735521396487106, "plano_troca": 0.00014029727004421635, "portabilidade": 0.00011135279571636865, "sem_correspondencia": 0.0018635950859921039}, "confidence": 0.9927617251671713, "input_tokens": 557, "latency_ms": 147.41929800004527} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0013943041132906083, "suporte_configuracao": 0.0007926391760472276, "suporte_chip_esim": 0.992658979749227, "sem_correspondencia": 0.0051540769614351325}, "confidence": 0.9902119729989693, "input_tokens": 324, "latency_ms": 77.18197999997756} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 151, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_debito_automatico_digital": 0.0006095303822459688, "suporte_sem_sinal": 0.00024527498223187697, "seguranca_perda_roubo": 0.0001850352428683438, "suporte_configuracao": 0.003382985969198329, "recarga_nao_creditada": 0.00024301510324792954, "conta_segunda_via": 0.00027340855709804694, "suporte_chip_esim": 0.9933748314366094, "sem_correspondencia": 0.0016859183265000906}, "confidence": 0.9924283787846965, "input_tokens": 473, "latency_ms": 112.36994000000777} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 0.0002440216689409333, "conta_pagamento_confirmacao": 0.0002141106678670012, "suporte_sem_sinal": 0.0002684729986313527, "marketplace_pedido": 0.00013361035616917587, "suporte_chip_esim": 0.9977903848962523, "troca_numero": 0.00020642551353229963, "desconto_retencao": 9.264880169416275e-05, "conta_vencimento": 0.00012388489885115287, "atendimento_humano": 0.00025989823028987213, "conta_debito_automatico_digital": 5.0366419371291314e-05, "cadastro_atualizacao": 0.00014453393910942704, "seguranca_fraude": 8.504007870922319e-05, "cancelamento_linha": 3.7826888919695387e-05, "seguranca_perda_roubo": 4.654730727431684e-05, "suporte_configuracao": 0.00024972772713015534, "sem_correspondencia": 5.249960725767334e-05}, "confidence": 0.9976430772226685, "input_tokens": 648, "latency_ms": 175.09208400002763} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"parceiros_ofertas": 0.0038478050313421963, "suporte_sem_sinal": 0.00046158204945659083, "marketplace_pedido": 0.0014014907486209704, "plano_troca": 0.0007581688853137951, "suporte_configuracao": 0.0011650966598588856, "suporte_chip_esim": 0.9829632656276824, "seguranca_perda_roubo": 6.216566038729796e-05, "sem_correspondencia": 0.009340425337337765}, "confidence": 0.9805294464316373, "input_tokens": 454, "latency_ms": 111.64856699997472} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"conta_vencimento": 0.002008097646581486, "conta_debito_automatico_digital": 0.0004972355411869488, "suporte_configuracao": 0.9776191156826305, "marketplace_compra": 0.0020767702219221416, "suporte_sem_sinal": 0.011436521246463584, "fidelidade_pontos": 0.000907727651332823, "portabilidade": 0.0006178198344604035, "internet_pacote_adicional": 6.15136848067923e-05, "conta_segunda_via": 0.0004895511288351674, "conta_explicacao": 4.185873288929731e-05, "vas_consulta": 0.00022056351601395385, "plano_troca": 3.908485601237369e-05, "vas_contratacao": 1.4021641321615646e-05, "internet_consumo": 3.888127441223823e-05, "seguranca_perda_roubo": 2.4670641240294332e-05, "sem_correspondencia": 0.003906566699890446}, "confidence": 0.9761270567281389, "input_tokens": 655, "latency_ms": 177.91817800002718} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.7409020142677036, "suporte_sem_sinal": 0.008491581223032018, "beneficios_consulta": 0.005744157202670642, "internet_consumo": 0.2232388809548119, "suporte_configuracao": 0.011738985182256854, "conta_explicacao": 0.0008632916051793898, "seguranca_perda_roubo": 0.0003753119674008952, "sem_correspondencia": 0.00864577759694457}, "confidence": 0.7038880163059471, "input_tokens": 437, "latency_ms": 104.64550900002223} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"plano_consulta": 0.000753105397761608, "conta_segunda_via": 0.00016518494973826123, "bonus_nao_recebido": 0.00019521021716514686, "suporte_configuracao": 0.0029638762501532656, "roaming_pacote": 0.00042177029849630924, "suporte_chip_esim": 0.9837205454491014, "beneficios_consulta": 0.00033679896765949043, "fidelidade_pontos": 0.00020499962225331033, "cancelamento_linha": 0.0002441526758927881, "seguranca_perda_roubo": 3.604014393131759e-05, "recarga_saldo": 0.00025504879200148074, "internet_problema_conexao": 0.00042640637273205073, "suporte_sem_sinal": 0.0005618647901375291, "vas_consulta": 5.0165791342243285e-05, "negociacao_religacao": 7.593215614250128e-05, "sem_correspondencia": 0.009588898125491343}, "confidence": 0.9826352484790415, "input_tokens": 652, "latency_ms": 177.61179599995103} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0011408898481496477, "troca_numero": 0.0003792690785332393, "seguranca_fraude": 0.000477200829434541, "conta_explicacao": 0.0003567061261047076, "conta_vencimento": 0.0003477969791847005, "cadastro_atualizacao": 0.0006266330816146548, "suporte_chip_esim": 0.993534559453245, "reclamacao_atendimento": 0.0013403954789902453, "conta_debito_automatico_digital": 0.0004938752995103159, "conta_contestacao": 0.00011425372003514573, "beneficios_consulta": 0.00012381218618553444, "sem_correspondencia": 0.0010646079190123365}, "confidence": 0.9929467921308125, "input_tokens": 556, "latency_ms": 146.23181100000693} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"fidelidade_pontos": 0.0017112317598300289, "parceiros_ofertas": 0.00031964986866447545, "suporte_configuracao": 0.0007446182448631949, "suporte_sem_sinal": 0.001004847908815931, "plano_nova_linha": 0.0002352472549513628, "vas_consulta": 0.00016109681472572477, "seguranca_fraude": 7.627330030242104e-05, "vas_cancelamento": 9.607419083411276e-05, "beneficios_consulta": 0.0005131074146358032, "recarga_realizar": 8.792945634951977e-05, "seguranca_perda_roubo": 0.00010877032678206849, "internet_problema_conexao": 0.0007100089627938774, "desconto_retencao": 0.0001492268202522411, "conta_pagamento_confirmacao": 0.001964197471260733, "suporte_chip_esim": 0.986163406767316, "sem_correspondencia": 0.005954313437622504}, "confidence": 0.9852409672184703, "input_tokens": 653, "latency_ms": 176.62611700001207} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.004427590564207635, "seguranca_perda_roubo": 0.0011592357816102151, "marketplace_pedido": 0.0013769836946527733, "conta_debito_automatico_digital": 0.002012390438469749, "bonus_nao_recebido": 0.0009364944079716293, "suporte_configuracao": 0.0013119342904787063, "plano_nova_linha": 0.010949152110834503, "marketplace_compra": 0.30468833868787654, "conta_contestacao": 0.6455499954537697, "parceiros_ofertas": 0.0006707018075758102, "suporte_sem_sinal": 0.0005417019250625169, "sem_correspondencia": 0.02637548083749026}, "confidence": 0.6133272677677488, "input_tokens": 577, "latency_ms": 152.01688700000204} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 0.0005006693730512445, "recarga_nao_creditada": 0.00011111018908380124, "conta_vencimento": 0.00010372433302211204, "beneficios_consulta": 0.0001143506908465436, "vas_contratacao": 0.00018919379385583173, "reclamacao_atendimento": 0.0005012589246796948, "troca_numero": 8.765122044863042e-05, "seguranca_perda_roubo": 0.00030213050216199705, "suporte_chip_esim": 0.9963539742617773, "suporte_sem_sinal": 5.348087388530906e-05, "suporte_configuracao": 0.00031773988662225623, "sem_correspondencia": 0.0013647159505652787}, "confidence": 0.9960225173764846, "input_tokens": 527, "latency_ms": 140.9039289999896} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"bonus_nao_recebido": 0.0012758801484997165, "fidelidade_pontos": 0.0002494277655368427, "suporte_sem_sinal": 0.00019437369497821497, "plano_consulta": 0.00035344799691343197, "conta_contestacao": 0.0006918394176667671, "seguranca_perda_roubo": 0.0006256593682125065, "marketplace_compra": 0.0010275207330327583, "seguranca_fraude": 0.061351446885019485, "suporte_chip_esim": 0.9185772179746013, "recarga_nao_creditada": 0.0007156465668293695, "suporte_configuracao": 0.001411105370375512, "sem_correspondencia": 0.013526434078334175}, "confidence": 0.9111751468813832, "input_tokens": 577, "latency_ms": 151.44278299999314} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_problema_conexao": 0.0031437759596767752, "marketplace_pedido": 0.0004774389034644066, "conta_segunda_via": 0.0003106173537048739, "conta_contestacao": 0.00024291143515982634, "plano_consulta": 0.0003871502513571297, "suporte_chip_esim": 0.00035954632309172127, "conta_debito_automatico_digital": 0.00027733341572171454, "seguranca_fraude": 0.02011076576319135, "portabilidade": 0.0010315591880563782, "seguranca_perda_roubo": 0.9707203398930746, "roaming_cobranca": 0.00018035280643375105, "sem_correspondencia": 0.0027582087070673928}, "confidence": 0.9680585526106271, "input_tokens": 560, "latency_ms": 145.84938099994815} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.8821423960888177, "seguranca_fraude": 0.07243730932774614, "suporte_chip_esim": 0.00674926313852897, "sem_correspondencia": 0.03867103144490709}, "confidence": 0.8428565281184235, "input_tokens": 335, "latency_ms": 78.84605800001054} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_pagamento_confirmacao": 0.007461813125449767, "conta_segunda_via": 0.0025414477953982864, "internet_problema_conexao": 0.0016271067471279718, "seguranca_perda_roubo": 0.916050816699389, "marketplace_compra": 0.002392887511914495, "plano_nova_linha": 0.0003496952804858223, "vas_contratacao": 0.00031589082116918206, "recarga_realizar": 0.00027700026903430125, "suporte_chip_esim": 0.00019251582810706034, "atendimento_humano": 0.005764667707433571, "conta_debito_automatico_digital": 7.061825928092948e-05, "bonus_nao_recebido": 0.00010443114005495857, "seguranca_fraude": 0.057926580152796864, "recarga_saldo": 0.00038960391257853116, "plano_consulta": 4.2908756819500295e-05, "sem_correspondencia": 0.004492015992959738}, "confidence": 0.9104542044793483, "input_tokens": 680, "latency_ms": 183.97304499995926} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.00587755350936834, "vas_contratacao": 0.0004681232625170423, "seguranca_perda_roubo": 0.6676057753356142, "roaming_cobranca": 0.0008967589090321289, "seguranca_fraude": 0.3171060833983942, "bonus_nao_recebido": 0.0003094338950230264, "conta_explicacao": 0.00025574315796725924, "conta_vencimento": 6.610715336095628e-05, "suporte_chip_esim": 0.0007311880717183421, "conta_contestacao": 0.0001378731195152376, "negociacao_divida": 0.0001912095108569661, "sem_correspondencia": 0.006354150676632377}, "confidence": 0.6373881185479426, "input_tokens": 556, "latency_ms": 146.22812600003954} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9850074007638723, "seguranca_fraude": 0.0069340390246806355, "suporte_chip_esim": 0.002885666518549597, "sem_correspondencia": 0.005172893692897534}, "confidence": 0.9800098676851628, "input_tokens": 328, "latency_ms": 77.0452159999877} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.8050614653256357, "suporte_chip_esim": 0.012524434227100695, "seguranca_fraude": 0.11757818979794522, "sem_correspondencia": 0.06483591064931848}, "confidence": 0.7400819537675143, "input_tokens": 332, "latency_ms": 78.43223200001148} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9761172366703191, "suporte_chip_esim": 0.0050224946666842, "seguranca_fraude": 0.010866294621837106, "sem_correspondencia": 0.007993974041159592}, "confidence": 0.9681563155604255, "input_tokens": 330, "latency_ms": 78.46106800002417} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.018509222748837317, "plano_nova_linha": 0.004004001635283922, "suporte_chip_esim": 0.0025602305407474565, "roaming_cobranca": 0.0008914334861038415, "conta_segunda_via": 0.0003552301535986578, "internet_pacote_adicional": 0.000716798415239804, "seguranca_perda_roubo": 0.9613683515616119, "internet_problema_conexao": 0.002502873415778803, "cadastro_atualizacao": 0.00041659017432923, "desconto_retencao": 6.815021944057308e-05, "fidelidade_pontos": 0.0001211059218642701, "sem_correspondencia": 0.0084860117271639}, "confidence": 0.9578563835217587, "input_tokens": 558, "latency_ms": 146.02333299995962} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.0049735083192521245, "suporte_chip_esim": 0.001304783928116148, "seguranca_perda_roubo": 0.9812392245183021, "internet_pacote_adicional": 0.0023130472637839295, "marketplace_pedido": 0.0007511374079282624, "cadastro_atualizacao": 0.000354460790234563, "parceiros_ofertas": 0.0001260848338812385, "recarga_saldo": 0.0003102315292586206, "troca_numero": 0.0005040171868112453, "vas_consulta": 6.895253431033529e-05, "seguranca_fraude": 0.007098118847469507, "sem_correspondencia": 0.0009564328406518774}, "confidence": 0.9795336994745117, "input_tokens": 536, "latency_ms": 142.6851410000154} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_consumo": 0.00468235219678401, "seguranca_perda_roubo": 0.987952675776494, "seguranca_fraude": 0.004116265478601183, "marketplace_pedido": 0.0011795277679745005, "internet_pacote_adicional": 0.00032514783739346395, "portabilidade": 0.0006142383938659094, "roaming_duvida": 0.00030839680393262973, "atendimento_humano": 0.00022699172118318357, "cadastro_atualizacao": 6.799044408697057e-05, "suporte_chip_esim": 8.855476979754314e-06, "parceiros_ofertas": 2.206417339752441e-05, "sem_correspondencia": 0.000495493929306838}, "confidence": 0.9868574644834477, "input_tokens": 539, "latency_ms": 143.01132899998947} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"cancelamento_linha": 0.0004836571029287698, "fidelidade_pontos": 0.0004979185723822783, "conta_explicacao": 0.0007516815443598009, "seguranca_fraude": 0.007214893859270521, "seguranca_perda_roubo": 0.989882308529677, "suporte_chip_esim": 0.00032460488988248794, "marketplace_compra": 4.9724353726307e-05, "sem_correspondencia": 0.0007952111477727102}, "confidence": 0.9884369240339168, "input_tokens": 438, "latency_ms": 106.07639300002347} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.02110910989437186, "suporte_chip_esim": 0.006396403779394206, "seguranca_perda_roubo": 0.9216712967303852, "sem_correspondencia": 0.05082318959584879}, "confidence": 0.8955617289738468, "input_tokens": 332, "latency_ms": 79.0966299999809} +{"id": "g0220-seguranca_perda_roubo-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"marketplace_compra": 0.0033953875711707424, "internet_consumo": 0.0012479359449419631, "seguranca_fraude": 0.9817396180433863, "recarga_realizar": 0.0021558040510564814, "conta_explicacao": 0.0007002332701640932, "suporte_sem_sinal": 0.0048348891333721295, "conta_debito_automatico_digital": 0.0021839073053960922, "portabilidade": 0.0013891254811359312, "suporte_chip_esim": 0.0016345529304304192, "troca_numero": 7.018786200323684e-05, "roaming_pacote": 0.00016507831979068014, "conta_contestacao": 5.6170426195309045e-05, "marketplace_pedido": 3.654138310526054e-05, "vas_cancelamento": 3.965001663485107e-05, "cadastro_atualizacao": 5.6657911703350276e-05, "sem_correspondencia": 0.00029426034951290133}, "confidence": 0.9805222592462791, "input_tokens": 658, "latency_ms": 179.90229999998064} +{"id": "g0220-seguranca_perda_roubo-regionalismo-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_configuracao": 0.0028304340892442554, "reclamacao_atendimento": 0.0002615937919849664, "recarga_nao_creditada": 0.0003928283938633402, "recarga_realizar": 0.0006895421535356861, "seguranca_fraude": 0.003953500478195809, "suporte_chip_esim": 0.001247075702810524, "conta_explicacao": 0.00018987173804872428, "vas_cancelamento": 0.00024379548749099497, "seguranca_perda_roubo": 0.9880246300301324, "internet_pacote_adicional": 0.00023738268819391522, "atendimento_humano": 0.00022577047165056634, "internet_consumo": 0.00021083172720282912, "bonus_nao_recebido": 9.724844578473367e-05, "plano_nova_linha": 0.00015181686528598556, "plano_consulta": 3.844000816689314e-05, "sem_correspondencia": 0.0012052379284084249}, "confidence": 0.9872262720321412, "input_tokens": 661, "latency_ms": 179.60594200002333} +{"id": "g0220-seguranca_perda_roubo-regionalismo-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"portabilidade": 0.00128997274555699, "suporte_chip_esim": 0.00027844922042166774, "reclamacao_atendimento": 0.0002292163053584332, "conta_vencimento": 0.0003594494033293462, "roaming_duvida": 0.00024945296638128624, "plano_troca": 0.001019963041171418, "seguranca_perda_roubo": 0.9949253442257664, "recarga_saldo": 0.00020095270007793986, "desconto_retencao": 0.00029146267171058275, "troca_numero": 0.00011308096656174245, "seguranca_fraude": 0.0003218336968788868, "internet_problema_conexao": 0.00013496666637544284, "fidelidade_resgate": 8.24710578947211e-05, "internet_pacote_adicional": 0.00010147751531350198, "recarga_nao_creditada": 8.752898950994752e-05, "sem_correspondencia": 0.0003143778276917664}, "confidence": 0.9945870338408177, "input_tokens": 650, "latency_ms": 176.19397400000025} +{"id": "g0220-seguranca_perda_roubo-regionalismo-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9732236889076069, "suporte_chip_esim": 0.00206950509510529, "reclamacao_atendimento": 0.0007599903386579111, "portabilidade": 0.0013719373823567313, "seguranca_fraude": 0.017766181154047454, "fidelidade_resgate": 0.0006931378814256082, "negociacao_divida": 0.00043059668652547606, "vas_consulta": 0.00015630079166985256, "conta_explicacao": 0.0002737858807072977, "parceiros_ofertas": 2.2542983186660973e-05, "recarga_realizar": 0.0002714478257321111, "marketplace_compra": 0.00017104284182715168, "conta_debito_automatico_digital": 6.987910926279674e-05, "atendimento_humano": 0.0001839684525690979, "cancelamento_linha": 0.0002998407598203006, "sem_correspondencia": 0.002236153909499458}, "confidence": 0.9714386015014471, "input_tokens": 657, "latency_ms": 179.4080750000262} +{"id": "g0220-seguranca_perda_roubo-regionalismo-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.0025942933662843684, "cancelamento_linha": 0.0010103282047278397, "seguranca_perda_roubo": 0.9861602861609374, "roaming_pacote": 0.001443901089112618, "fidelidade_resgate": 0.0005458530594533533, "portabilidade": 0.0002547184961890555, "conta_debito_automatico_digital": 0.0002539127979155109, "parceiros_ofertas": 8.799268511004207e-05, "vas_consulta": 0.0002892660138052304, "internet_problema_conexao": 8.424634265024606e-05, "bonus_nao_recebido": 0.0002556047435238101, "suporte_chip_esim": 4.595980202979975e-05, "beneficios_consulta": 4.95041009565858e-05, "conta_explicacao": 0.0001287953411948628, "seguranca_fraude": 0.00023380637043547952, "sem_correspondencia": 0.006561531425673822}, "confidence": 0.9852376385716666, "input_tokens": 653, "latency_ms": 177.00194000002512} +{"id": "g0220-seguranca_perda_roubo-regionalismo-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_sem_sinal": 0.0025252558134233765, "plano_nova_linha": 0.0007960894908977458, "seguranca_perda_roubo": 0.9926312788276287, "marketplace_pedido": 0.001030812400568396, "suporte_chip_esim": 0.00070579445233933, "conta_pagamento_confirmacao": 0.0001691236796892467, "parceiros_ofertas": 0.00013287588905440309, "internet_consumo": 0.00012747304692412595, "seguranca_fraude": 0.0009422891346820794, "cadastro_atualizacao": 0.00010164501015700748, "recarga_nao_creditada": 0.00027090036977998487, "troca_numero": 9.897719077617505e-05, "fidelidade_resgate": 6.525511662401448e-05, "portabilidade": 7.856323060000872e-05, "vas_contratacao": 9.446811618592612e-05, "sem_correspondencia": 0.00022919823066948095}, "confidence": 0.9921400307494711, "input_tokens": 639, "latency_ms": 171.8681360000005} +{"id": "g0220-seguranca_perda_roubo-regionalismo-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_cobranca": 0.0019243022115153611, "cancelamento_linha": 0.0004373851920441953, "seguranca_fraude": 0.009165561411257671, "marketplace_pedido": 0.0004843597138599539, "suporte_chip_esim": 0.0005064475165550736, "seguranca_perda_roubo": 0.9692949010016079, "vas_consulta": 0.0005857919840954577, "sem_correspondencia": 0.01760125096906444}, "confidence": 0.9649084582875519, "input_tokens": 432, "latency_ms": 102.22591899997724} +{"id": "g0220-seguranca_perda_roubo-regionalismo-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.0018018436153352303, "marketplace_pedido": 0.0004541359446192417, "suporte_chip_esim": 0.0003328758531362616, "internet_consumo": 0.00041248641714843, "suporte_configuracao": 0.00033039376520652467, "beneficios_consulta": 0.0006426641411522757, "seguranca_perda_roubo": 0.9949604368398063, "internet_problema_conexao": 0.00019386964428335523, "recarga_realizar": 0.00020217976010712056, "portabilidade": 4.0714984986982836e-05, "conta_vencimento": 6.865391263328052e-05, "desconto_retencao": 8.441314504232046e-05, "negociacao_religacao": 6.0288187210095167e-05, "conta_pagamento_confirmacao": 6.747064684421574e-05, "roaming_pacote": 6.577168872226851e-05, "sem_correspondencia": 0.0002818014537660361}, "confidence": 0.9946244659624599, "input_tokens": 638, "latency_ms": 172.08107400000472} +{"id": "g0220-seguranca_perda_roubo-regionalismo-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.008099696207007895, "suporte_chip_esim": 0.0017501158909777306, "seguranca_perda_roubo": 0.9801782184589537, "sem_correspondencia": 0.009971969443060667}, "confidence": 0.9735709579452719, "input_tokens": 329, "latency_ms": 77.5088450000112} +{"id": "g0220-seguranca_perda_roubo-regionalismo-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.004731335886980042, "seguranca_perda_roubo": 0.9457239068325886, "parceiros_ofertas": 0.0006526454147942207, "vas_consulta": 0.0010921808931171981, "seguranca_fraude": 0.04558528076913009, "suporte_chip_esim": 0.0004507928226546219, "recarga_realizar": 0.00013902694420371065, "roaming_cobranca": 6.059133499839179e-05, "vas_cancelamento": 3.7462798715875483e-05, "recarga_saldo": 2.011479225058705e-05, "conta_explicacao": 7.228612407952246e-05, "sem_correspondencia": 0.001434375386487019}, "confidence": 0.9407897165446425, "input_tokens": 540, "latency_ms": 142.8530029999706} +{"id": "g0220-seguranca_perda_roubo-regionalismo-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_explicacao": 0.0013987142593486178, "suporte_chip_esim": 0.001117531673816482, "suporte_configuracao": 0.00023748079043968835, "conta_debito_automatico_digital": 0.00032081056915924424, "conta_contestacao": 0.0004914867915543019, "seguranca_fraude": 0.021475523912256145, "seguranca_perda_roubo": 0.9657487100387709, "sem_correspondencia": 0.009209741964654648}, "confidence": 0.9608556686157382, "input_tokens": 449, "latency_ms": 110.26944200000344} +{"id": "g0220-seguranca_perda_roubo-regionalismo-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.0024009153832630216, "reclamacao_atendimento": 0.0001222921035756292, "portabilidade": 0.0006689430540234831, "suporte_configuracao": 0.00020882831557446523, "suporte_chip_esim": 0.00018802714646363406, "conta_debito_automatico_digital": 0.000182970091879342, "cancelamento_linha": 0.000813514554836912, "seguranca_fraude": 0.08689529693562582, "recarga_nao_creditada": 0.0003531131846296243, "troca_numero": 0.00039036521710683646, "seguranca_perda_roubo": 0.8917411756344159, "sem_correspondencia": 0.016034558378605405}, "confidence": 0.8818994643284536, "input_tokens": 548, "latency_ms": 143.76252999994676} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 202, "length_bucket": "longo"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.013575729736936508, "suporte_chip_esim": 0.0019695715164024176, "seguranca_perda_roubo": 0.9708346510551409, "sem_correspondencia": 0.013620047691520146}, "confidence": 0.9611128680735215, "input_tokens": 369, "latency_ms": 84.49895000001106} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.0023805134938412343, "seguranca_perda_roubo": 0.9922131562173111, "seguranca_fraude": 0.0022400987669716423, "sem_correspondencia": 0.0031662315218760756}, "confidence": 0.9896175416230818, "input_tokens": 370, "latency_ms": 85.48121199999059} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_chip_esim": 0.030076631907045705, "seguranca_fraude": 0.8552694057523109, "internet_pacote_adicional": 0.012151518917771591, "sem_correspondencia": 0.10250244342287183}, "confidence": 0.8070258743364146, "input_tokens": 366, "latency_ms": 86.26648799997838} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 181, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.0007675806810878562, "conta_segunda_via": 0.00012151690667622236, "seguranca_fraude": 0.04413115610944308, "suporte_chip_esim": 0.0007233295821698153, "conta_debito_automatico_digital": 0.00013969953520977048, "roaming_pacote": 2.2517202062472987e-05, "suporte_configuracao": 4.3739828027661095e-05, "desconto_retencao": 4.142368909168028e-05, "recarga_saldo": 0.0001375061533293255, "vas_contratacao": 1.9552913633560657e-05, "conta_vencimento": 0.0001292116695498844, "cancelamento_linha": 0.003196127753171596, "seguranca_perda_roubo": 0.9475705635608674, "troca_numero": 0.00015922799433022199, "vas_consulta": 4.323020236840577e-05, "sem_correspondencia": 0.0027536162189810186}, "confidence": 0.9440752677982588, "input_tokens": 686, "latency_ms": 184.58028999998533} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_consulta": 0.005747450933976044, "portabilidade": 0.0012031736589457962, "seguranca_perda_roubo": 0.9794865323042848, "seguranca_fraude": 0.009295588225141102, "bonus_nao_recebido": 0.0006649177102633721, "suporte_chip_esim": 0.0002754585672729764, "recarga_saldo": 0.00010701390581743983, "plano_nova_linha": 8.268281811613833e-05, "recarga_realizar": 0.00018632167688294993, "desconto_retencao": 1.7040139397419317e-05, "roaming_duvida": 0.0002398924481049856, "sem_correspondencia": 0.0026939276117970336}, "confidence": 0.9776216716046737, "input_tokens": 582, "latency_ms": 151.1036210000043} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"reclamacao_atendimento": 0.004331142051547927, "atendimento_humano": 0.0006916803291533598, "suporte_chip_esim": 0.0008505140327459528, "seguranca_fraude": 0.15560193302829803, "fidelidade_pontos": 0.00040054871977930655, "marketplace_compra": 9.339750598281688e-05, "recarga_realizar": 0.0006561294163722299, "conta_pagamento_confirmacao": 0.00023614689759990132, "internet_problema_conexao": 0.0009779125092799826, "beneficios_consulta": 0.0011580295689031285, "seguranca_perda_roubo": 0.7908549052706918, "sem_correspondencia": 0.044147660669645546}, "confidence": 0.7718417148407547, "input_tokens": 590, "latency_ms": 152.68935999995392} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.003598452018645828, "plano_consulta": 0.0010096006648127613, "negociacao_divida": 0.0005638583214249946, "recarga_nao_creditada": 0.0010972800995053026, "roaming_duvida": 0.0005352619434375647, "conta_contestacao": 0.0016260218432722667, "seguranca_perda_roubo": 0.987775542211931, "marketplace_compra": 0.0003093943475282641, "seguranca_fraude": 0.001857503050237953, "conta_explicacao": 0.0001591943796473791, "vas_cancelamento": 7.998782804842257e-05, "fidelidade_resgate": 0.00011588388070357423, "plano_troca": 0.00012286229258583528, "internet_consumo": 0.00022049087104118902, "suporte_chip_esim": 8.976239010615608e-05, "sem_correspondencia": 0.0008389038570715381}, "confidence": 0.9869605783593933, "input_tokens": 699, "latency_ms": 183.3857820000162} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.014086443099905338, "vas_consulta": 0.001317853816378509, "fidelidade_pontos": 0.0007418843966784812, "suporte_chip_esim": 0.0005950697687544024, "recarga_realizar": 0.0004873762810098064, "vas_contratacao": 0.0005958000250080362, "seguranca_perda_roubo": 0.9800459243035428, "reclamacao_atendimento": 0.0001838008783502463, "negociacao_religacao": 0.0003901145083443006, "internet_pacote_adicional": 6.355066458805211e-05, "recarga_nao_creditada": 8.19767829857174e-05, "sem_correspondencia": 0.0014102054744543353}, "confidence": 0.9782319174220467, "input_tokens": 584, "latency_ms": 153.5695019999821} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 171, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"bonus_nao_recebido": 0.0018096709485332103, "suporte_configuracao": 0.000567644621594634, "roaming_pacote": 0.0004680507729478474, "cancelamento_linha": 0.0038264872583541336, "desconto_retencao": 0.000813250643853764, "internet_problema_conexao": 0.003350408455205369, "seguranca_perda_roubo": 0.9788043895190445, "vas_cancelamento": 0.00019905820395826283, "negociacao_religacao": 0.0007597434923950718, "fidelidade_resgate": 6.138769925995193e-05, "marketplace_compra": 0.0001043767012037952, "internet_pacote_adicional": 0.00012095790880514, "suporte_chip_esim": 6.942995072987803e-05, "seguranca_fraude": 0.008257774926006278, "atendimento_humano": 0.00022736521099915092, "sem_correspondencia": 0.0005600036871088411}, "confidence": 0.9773913488203141, "input_tokens": 694, "latency_ms": 183.3850780000148} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 175, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_religacao": 0.0025752770108136537, "conta_explicacao": 0.00036491613696689335, "beneficios_consulta": 0.0004002521882908066, "suporte_chip_esim": 0.00031770354973277164, "plano_nova_linha": 0.00036902017013428997, "cancelamento_linha": 0.000262925224888556, "suporte_sem_sinal": 0.002444100486752138, "seguranca_perda_roubo": 0.8593743683284293, "conta_contestacao": 0.0004918033467056265, "vas_cancelamento": 0.00023975393575755257, "seguranca_fraude": 0.12737068439780763, "sem_correspondencia": 0.005789195223720756}, "confidence": 0.8465902199946501, "input_tokens": 575, "latency_ms": 149.29958700003} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5439632741721784, "seguranca_fraude": 0.4426640243755354, "suporte_chip_esim": 0.006168731705034233, "sem_correspondencia": 0.0072039697472521666}, "confidence": 0.391951032229571, "input_tokens": 365, "latency_ms": 84.61965400005056} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"atendimento_humano": 0.001445858672681877, "conta_debito_automatico_digital": 0.00027423985383597915, "internet_pacote_adicional": 0.0003317115934401469, "fidelidade_resgate": 0.00020362213174349365, "seguranca_fraude": 0.5287274805601334, "parceiros_ofertas": 0.0012873942793832501, "reclamacao_atendimento": 0.0003223803183213132, "roaming_cobranca": 8.324317987666245e-05, "suporte_chip_esim": 0.021246028921490002, "cancelamento_linha": 0.4363245917573555, "vas_consulta": 0.004429083045622911, "roaming_pacote": 0.00029347547859167835, "recarga_nao_creditada": 0.0001274584767557659, "beneficios_consulta": 0.0004144208869737922, "fidelidade_pontos": 0.00022915848327403874, "sem_correspondencia": 0.0042598523605200805}, "confidence": 0.49730931259747574, "input_tokens": 680, "latency_ms": 183.39777400001367} +{"id": "g0225-seguranca_fraude-informal_abreviado-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"fidelidade_resgate": 0.005271327544952453, "marketplace_compra": 0.0007772198408889472, "seguranca_perda_roubo": 0.06098491067228692, "roaming_cobranca": 0.005028333965539466, "conta_contestacao": 0.36415481105978087, "suporte_chip_esim": 0.0011854657613168942, "parceiros_ofertas": 0.00043214122292189235, "suporte_sem_sinal": 0.06249266020424564, "reclamacao_atendimento": 0.2853463818492193, "conta_explicacao": 0.017628057767240638, "vas_cancelamento": 0.0008999414369651628, "sem_correspondencia": 0.19579874867464192}, "confidence": 0.3063507029743064, "input_tokens": 573, "latency_ms": 149.1183290000322} +{"id": "g0225-seguranca_fraude-informal_abreviado-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.0016809796722455938, "seguranca_perda_roubo": 0.0010310730725032761, "seguranca_fraude": 0.9869762692960343, "internet_consumo": 0.0029155009672198594, "conta_pagamento_confirmacao": 0.000575363123495382, "conta_segunda_via": 0.0003689054919132396, "reclamacao_atendimento": 0.00039652510657334276, "sem_correspondencia": 0.0060553832700149576}, "confidence": 0.9851157363383249, "input_tokens": 465, "latency_ms": 112.66772599998376} +{"id": "g0225-seguranca_fraude-informal_abreviado-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"parceiros_ofertas": 0.001375358365686064, "vas_cancelamento": 0.0012848230786512494, "seguranca_perda_roubo": 0.03899872158443517, "conta_contestacao": 0.07977045502621219, "seguranca_fraude": 0.8718625075484682, "internet_pacote_adicional": 0.0003269505182566037, "internet_consumo": 0.00011883265570157582, "fidelidade_resgate": 4.245667837277407e-05, "marketplace_pedido": 0.00010952431475549053, "suporte_chip_esim": 1.6966231858233306e-05, "marketplace_compra": 4.10247210091759e-05, "sem_correspondencia": 0.006052379276593364}, "confidence": 0.8602136445983288, "input_tokens": 568, "latency_ms": 148.5768539999981} +{"id": "g0225-seguranca_fraude-informal_abreviado-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_consumo": 0.002249204912762811, "vas_contratacao": 0.0003134145930487533, "seguranca_perda_roubo": 0.001026604653477165, "conta_debito_automatico_digital": 0.002098929152915359, "roaming_duvida": 0.006284069665106602, "seguranca_fraude": 0.9701058714432303, "portabilidade": 0.0011419638130836, "conta_contestacao": 0.00010745122343042859, "plano_nova_linha": 0.00016557201584787033, "conta_pagamento_confirmacao": 1.3347108647453189e-05, "marketplace_pedido": 2.2800928544718818e-05, "recarga_nao_creditada": 2.281532805456155e-05, "recarga_realizar": 5.218861000522742e-05, "roaming_cobranca": 0.014053952468445497, "marketplace_compra": 2.6035703362358256e-05, "sem_correspondencia": 0.0023157783800372305}, "confidence": 0.9681129295394459, "input_tokens": 669, "latency_ms": 181.08397500003548} +{"id": "g0225-seguranca_fraude-informal_abreviado-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.03962060595744405, "conta_vencimento": 0.0007051317835242233, "troca_numero": 0.0005754730960770093, "beneficios_consulta": 0.0002085105165746953, "seguranca_fraude": 0.7754272457962814, "conta_contestacao": 0.18115061500028923, "fidelidade_resgate": 0.00028283748716806764, "recarga_saldo": 7.709763173340517e-05, "recarga_nao_creditada": 0.0007144670176235553, "portabilidade": 2.932942723438936e-05, "seguranca_perda_roubo": 2.6374051942998468e-05, "conta_debito_automatico_digital": 4.75419790692181e-05, "fidelidade_pontos": 4.294101504418595e-05, "negociacao_religacao": 1.8541586083694767e-05, "internet_consumo": 7.621504264570983e-05, "sem_correspondencia": 0.000997072611264277}, "confidence": 0.7604557288493666, "input_tokens": 649, "latency_ms": 176.67083099996717} +{"id": "g0225-seguranca_fraude-informal_abreviado-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.0023240447121320135, "seguranca_perda_roubo": 0.005931481818162697, "seguranca_fraude": 0.9839192580568936, "sem_correspondencia": 0.00782521541281176}, "confidence": 0.9785590107425248, "input_tokens": 344, "latency_ms": 83.04640200003632} +{"id": "g0225-seguranca_fraude-informal_abreviado-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 107, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.0011427583064588431, "conta_vencimento": 0.0007609032775393819, "seguranca_fraude": 0.9844470080203855, "conta_contestacao": 0.00192205846209725, "roaming_cobranca": 0.002207876975205522, "seguranca_perda_roubo": 0.0002597348786928637, "bonus_nao_recebido": 0.00014768398789772086, "sem_correspondencia": 0.00911197609172285}, "confidence": 0.9822251520232977, "input_tokens": 442, "latency_ms": 104.3636140000217} +{"id": "g0225-seguranca_fraude-informal_abreviado-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.0027555257327487063, "seguranca_perda_roubo": 0.0029786169189361246, "seguranca_fraude": 0.9830316995769929, "sem_correspondencia": 0.011234157771322197}, "confidence": 0.9773755994359908, "input_tokens": 339, "latency_ms": 84.06605700002956} +{"id": "g0225-seguranca_fraude-informal_abreviado-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_problema_conexao": 0.0011719956993602723, "recarga_nao_creditada": 0.00021398452183955853, "suporte_configuracao": 0.0002528478961272902, "suporte_sem_sinal": 0.0005837029611136444, "seguranca_perda_roubo": 0.00951760949203649, "fidelidade_pontos": 0.00037124007900313466, "beneficios_consulta": 0.0003005258614009535, "conta_pagamento_confirmacao": 0.000164373959276855, "conta_contestacao": 0.0006084653700601652, "seguranca_fraude": 0.9840796802342405, "roaming_duvida": 0.00016146854595403486, "roaming_pacote": 9.16345830248751e-05, "plano_consulta": 8.978614100231682e-05, "atendimento_humano": 0.0023159728754479844, "parceiros_ofertas": 2.63429572944879e-05, "sem_correspondencia": 5.0368822817473745e-05}, "confidence": 0.9830183255831897, "input_tokens": 656, "latency_ms": 176.80743899995832} +{"id": "g0225-seguranca_fraude-informal_abreviado-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.0006036466150224327, "recarga_realizar": 0.0013130965400241696, "seguranca_perda_roubo": 0.002762700894466809, "seguranca_fraude": 0.9914360453505292, "fidelidade_resgate": 0.0005168768698071806, "conta_contestacao": 0.0002224777639904473, "internet_pacote_adicional": 7.060729907293947e-05, "sem_correspondencia": 0.0030745486670869463}, "confidence": 0.9902126232577474, "input_tokens": 447, "latency_ms": 106.11031199999843} +{"id": "g0225-seguranca_fraude-informal_abreviado-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 117, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.0009888509516845496, "roaming_pacote": 0.001108036815258302, "marketplace_compra": 0.0008578603917468745, "seguranca_perda_roubo": 0.00037943493936491436, "seguranca_fraude": 0.968620311873953, "conta_pagamento_confirmacao": 0.0015544299875159234, "suporte_chip_esim": 0.0002013515513078561, "sem_correspondencia": 0.02628972348916853}, "confidence": 0.9641374992845178, "input_tokens": 464, "latency_ms": 111.9137200000182} +{"id": "g0225-seguranca_fraude-informal_abreviado-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0011111397712863568, "conta_segunda_via": 0.000588278830309388, "seguranca_fraude": 0.9527181251346948, "plano_nova_linha": 0.000904930751856771, "negociacao_divida": 0.0015173133199591386, "conta_contestacao": 0.03773046823326746, "seguranca_perda_roubo": 0.00014655265043503126, "sem_correspondencia": 0.005283191308191003}, "confidence": 0.9459635715825083, "input_tokens": 451, "latency_ms": 112.23789899997882} +{"id": "g0227-seguranca_fraude-regionalismo-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 105, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.0004743251394703517, "cadastro_atualizacao": 0.00041977576638072873, "troca_numero": 0.0017298602584773825, "seguranca_fraude": 0.9942667143981473, "plano_consulta": 0.0003811807561340389, "suporte_chip_esim": 7.80839410309077e-05, "marketplace_compra": 6.657791958021827e-05, "roaming_pacote": 6.570105639246723e-05, "seguranca_perda_roubo": 0.002161355353985003, "bonus_nao_recebido": 2.633229061202372e-05, "conta_contestacao": 4.8195619073888414e-05, "sem_correspondencia": 0.000281897500715631}, "confidence": 0.9937455066161611, "input_tokens": 607, "latency_ms": 156.17306100000405} +{"id": "g0227-seguranca_fraude-regionalismo-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 201, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"marketplace_compra": 0.0015250734774893185, "vas_contratacao": 0.0002655384305150933, "conta_explicacao": 0.0031391771044823194, "conta_contestacao": 0.022267414189805997, "recarga_saldo": 0.00040066553192604247, "seguranca_perda_roubo": 0.00017612940792522975, "plano_troca": 0.0007634768738852517, "vas_consulta": 0.00018731863535924898, "internet_problema_conexao": 0.002043560781315623, "plano_consulta": 0.00194866220624663, "seguranca_fraude": 0.9628362358210307, "sem_correspondencia": 0.004446747540018503}, "confidence": 0.9594577118047609, "input_tokens": 587, "latency_ms": 152.38631400001168} +{"id": "g0227-seguranca_fraude-regionalismo-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.0019780515045166092, "conta_contestacao": 0.0009219538142179861, "seguranca_fraude": 0.992428651221979, "seguranca_perda_roubo": 0.0015581587955266244, "recarga_nao_creditada": 0.0003618851379395611, "recarga_realizar": 0.0001527163885490199, "internet_consumo": 8.647901370390553e-05, "sem_correspondencia": 0.0025121041235673285}, "confidence": 0.9913470299679762, "input_tokens": 454, "latency_ms": 111.10709100000804} +{"id": "g0227-seguranca_fraude-regionalismo-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 174, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.0010845170811082127, "conta_contestacao": 0.0005314762525831891, "seguranca_perda_roubo": 0.002505401322409542, "suporte_configuracao": 0.0003458563338963224, "conta_segunda_via": 0.00035702901865980696, "fidelidade_resgate": 0.0008407912712731546, "seguranca_fraude": 0.9920683054165755, "sem_correspondencia": 0.0022666233034942603}, "confidence": 0.9909352061903719, "input_tokens": 476, "latency_ms": 113.80989399998498} +{"id": "g0227-seguranca_fraude-regionalismo-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"reclamacao_atendimento": 0.0008997334163238827, "desconto_retencao": 0.00024233438763250948, "conta_contestacao": 0.0005280948493084444, "conta_debito_automatico_digital": 0.0003449390786208036, "suporte_chip_esim": 0.0004515316140105332, "seguranca_fraude": 0.9967526148797984, "seguranca_perda_roubo": 0.00012186279577719138, "sem_correspondencia": 0.0006588889785283862}, "confidence": 0.9962887027197695, "input_tokens": 492, "latency_ms": 115.01704199997675} +{"id": "g0227-seguranca_fraude-regionalismo-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 186, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.002321701746438024, "conta_contestacao": 0.011482646774411407, "seguranca_fraude": 0.9750939561433131, "sem_correspondencia": 0.011101695335837573}, "confidence": 0.9667919415244174, "input_tokens": 361, "latency_ms": 85.45864699999584} +{"id": "g0227-seguranca_fraude-regionalismo-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"beneficios_consulta": 0.0005337357793761405, "recarga_realizar": 0.00019853652339348206, "plano_troca": 0.0003639449393396074, "conta_contestacao": 0.00039021172650712487, "plano_consulta": 0.0004778494293291959, "seguranca_fraude": 0.9955493268316882, "roaming_duvida": 0.0002428598342668906, "suporte_configuracao": 0.00018458472047942314, "reclamacao_atendimento": 0.00012989758331164355, "negociacao_divida": 1.4768361166645893e-05, "plano_nova_linha": 8.05139906234761e-05, "seguranca_perda_roubo": 0.00046467965566164245, "internet_problema_conexao": 0.00027598629486503623, "marketplace_pedido": 1.5826711175377256e-05, "conta_explicacao": 3.6220206220897206e-05, "sem_correspondencia": 0.0010410574125952953}, "confidence": 0.995252615287134, "input_tokens": 704, "latency_ms": 184.38434600000164} +{"id": "g0227-seguranca_fraude-regionalismo-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 195, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9891712337999987, "conta_contestacao": 0.0036564653472024914, "seguranca_perda_roubo": 0.0047197663843039075, "sem_correspondencia": 0.002452534468494752}, "confidence": 0.9855616450666652, "input_tokens": 367, "latency_ms": 85.41750000000548} +{"id": "g0227-seguranca_fraude-regionalismo-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.0005307776110662842, "seguranca_fraude": 0.9967943086572076, "conta_contestacao": 0.0004979038013794337, "plano_consulta": 0.0005812680858479181, "vas_contratacao": 0.00013219850671050028, "suporte_configuracao": 0.00016141724386365883, "conta_segunda_via": 0.00012328027056867228, "conta_debito_automatico_digital": 8.103211794248311e-05, "internet_consumo": 7.694674279930204e-05, "conta_vencimento": 1.6817335255610198e-05, "seguranca_perda_roubo": 0.0008010292462006514, "suporte_chip_esim": 9.28445264655463e-05, "negociacao_divida": 1.5371057471888592e-05, "portabilidade": 1.4885358060972913e-05, "marketplace_compra": 1.5892295621940176e-05, "sem_correspondencia": 6.402714353761891e-05}, "confidence": 0.996580595901021, "input_tokens": 709, "latency_ms": 189.4595290000325} +{"id": "g0227-seguranca_fraude-regionalismo-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.004042206956691659, "seguranca_fraude": 0.9911356544619216, "conta_contestacao": 0.0027642932119231753, "sem_correspondencia": 0.002057845369463508}, "confidence": 0.9881808726158954, "input_tokens": 366, "latency_ms": 84.82278399998222} +{"id": "g0227-seguranca_fraude-regionalismo-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 187, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_sem_sinal": 0.0012680516054366657, "cancelamento_linha": 0.00020984229142688882, "seguranca_perda_roubo": 0.00041939350828644397, "recarga_saldo": 0.00023588725885972407, "plano_troca": 0.00035674718836034125, "troca_numero": 0.00019186901252731098, "suporte_chip_esim": 0.00022946375866717854, "plano_consulta": 0.00025099246365334446, "conta_contestacao": 0.0005747006373230127, "beneficios_consulta": 0.0018521202424752073, "seguranca_fraude": 0.9913672628014644, "sem_correspondencia": 0.003043669231519548}, "confidence": 0.9905824685106883, "input_tokens": 572, "latency_ms": 147.93427900002598} +{"id": "g0228-seguranca_fraude-emocional-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.0018785925476033777, "cancelamento_linha": 0.0003849632656603931, "conta_debito_automatico_digital": 0.0002824173424933359, "beneficios_consulta": 0.00034664326387969516, "vas_cancelamento": 0.00018264586660337128, "internet_consumo": 0.0003287616224454396, "reclamacao_atendimento": 0.002019919002289596, "desconto_retencao": 0.0003404888485352977, "conta_contestacao": 0.009029795306019753, "marketplace_pedido": 0.00027338442970917487, "seguranca_perda_roubo": 0.004041013253562206, "fidelidade_resgate": 0.00045262703467435956, "roaming_cobranca": 0.00020457317598774626, "recarga_realizar": 0.003709897638151311, "seguranca_fraude": 0.9730062150315223, "sem_correspondencia": 0.00351806237086271}, "confidence": 0.9712066293669571, "input_tokens": 692, "latency_ms": 183.1594500000051} +{"id": "g0228-seguranca_fraude-emocional-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao", "vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_consulta": 0.0018947627616549732, "seguranca_fraude": 0.6788824772914713, "seguranca_perda_roubo": 0.00081280372928669, "vas_cancelamento": 0.1341413470942205, "suporte_chip_esim": 0.007423805829499001, "troca_numero": 0.00031766729467370486, "recarga_nao_creditada": 0.0001280765200505653, "roaming_duvida": 0.00018133447896749588, "cadastro_atualizacao": 0.00017387452569086461, "conta_contestacao": 0.17441549830583986, "suporte_configuracao": 0.00025043232766538265, "sem_correspondencia": 0.0013779198409795026}, "confidence": 0.6496899752270597, "input_tokens": 566, "latency_ms": 147.57538800000702} +{"id": "g0228-seguranca_fraude-emocional-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.0011619345719027718, "desconto_retencao": 0.00044951422509166555, "seguranca_fraude": 0.993824598561171, "vas_contratacao": 0.0007461393369314598, "troca_numero": 0.0004907023961064893, "conta_contestacao": 0.00042775748376662975, "seguranca_perda_roubo": 0.00033184636068474597, "sem_correspondencia": 0.002567507064345174}, "confidence": 0.9929423983556243, "input_tokens": 434, "latency_ms": 104.44574699999976} +{"id": "g0228-seguranca_fraude-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_segunda_via": 0.004577361346510673, "conta_contestacao": 0.0016174941449486361, "negociacao_religacao": 0.0005049263598770287, "recarga_realizar": 0.0006977665698128211, "roaming_pacote": 0.0026399893996418558, "marketplace_pedido": 0.0008857846890279179, "seguranca_perda_roubo": 0.8836645638859099, "fidelidade_pontos": 0.0006740603504987051, "bonus_nao_recebido": 0.0009221368964201733, "parceiros_ofertas": 0.00028108369727065886, "plano_nova_linha": 0.0007882758725066033, "sem_correspondencia": 0.10274655678757497}, "confidence": 0.8730886151482656, "input_tokens": 551, "latency_ms": 144.6218730000055} +{"id": "g0228-seguranca_fraude-emocional-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9870074780696813, "seguranca_perda_roubo": 0.006449626562895611, "conta_contestacao": 0.0020976286873913984, "sem_correspondencia": 0.004445266680031719}, "confidence": 0.9826766374262417, "input_tokens": 342, "latency_ms": 82.85519700001487} +{"id": "g0228-seguranca_fraude-emocional-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9568963453481771, "seguranca_perda_roubo": 0.003073199730567049, "conta_pagamento_confirmacao": 0.002199243818734533, "roaming_cobranca": 0.0020943744982607894, "conta_contestacao": 0.027172684619390503, "internet_problema_conexao": 0.0010609259888844063, "fidelidade_resgate": 0.00017671849720041043, "sem_correspondencia": 0.007326507498785346}, "confidence": 0.9507386803979168, "input_tokens": 458, "latency_ms": 111.74012200001471} +{"id": "g0228-seguranca_fraude-emocional-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 128, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_segunda_via": 0.0015270582882904353, "conta_contestacao": 0.0009879566916833457, "seguranca_perda_roubo": 0.00147516469661988, "conta_debito_automatico_digital": 0.0010362152874746388, "recarga_realizar": 0.0008212399640813848, "suporte_configuracao": 0.0012295214152897463, "seguranca_fraude": 0.9903985373914577, "sem_correspondencia": 0.0025243062651029396}, "confidence": 0.9890268998759515, "input_tokens": 469, "latency_ms": 113.08968100001948} +{"id": "g0228-seguranca_fraude-emocional-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_cobranca": 0.0054670410492583775, "seguranca_perda_roubo": 0.04511563246162081, "vas_consulta": 0.008791485412029737, "suporte_configuracao": 0.002195424517206214, "portabilidade": 0.0034401367038195377, "internet_problema_conexao": 0.0017348051839924056, "vas_cancelamento": 0.0022808401457534936, "recarga_nao_creditada": 0.0003304306258013091, "negociacao_divida": 0.0009735343370711436, "seguranca_fraude": 0.84865293813462, "conta_contestacao": 0.0028163985215671405, "sem_correspondencia": 0.07820133290725978}, "confidence": 0.8348941143286762, "input_tokens": 544, "latency_ms": 144.128644000034} +{"id": "g0228-seguranca_fraude-emocional-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"seguranca_perda_roubo": 0.003979095981600087, "marketplace_compra": 0.0014982054717339263, "seguranca_fraude": 0.21100631753416818, "atendimento_humano": 0.0039839980359471444, "portabilidade": 0.0026243844832653765, "internet_problema_conexao": 0.0006370175962556635, "fidelidade_pontos": 0.00048490151656689666, "conta_vencimento": 0.0002972775055514009, "conta_contestacao": 0.7558300665843932, "roaming_pacote": 0.0009147949964720065, "beneficios_consulta": 0.000951223586042666, "sem_correspondencia": 0.017792716708003586}, "confidence": 0.7336327999102469, "input_tokens": 533, "latency_ms": 143.76584899997624} +{"id": "g0228-seguranca_fraude-emocional-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.001051927580975157, "conta_explicacao": 0.0003052543721146948, "atendimento_humano": 0.0004691670183608565, "vas_cancelamento": 0.00016284067843493053, "internet_consumo": 0.0004045433037864516, "suporte_configuracao": 0.00038803280846894843, "cancelamento_linha": 0.00040106490213857605, "conta_contestacao": 0.00021838547736316845, "roaming_pacote": 0.00042923389840337746, "seguranca_fraude": 0.9952602395742352, "plano_consulta": 0.000390342519663003, "seguranca_perda_roubo": 0.00014964078341723035, "recarga_saldo": 7.428420369889451e-05, "negociacao_religacao": 0.00015535165610224298, "marketplace_compra": 2.0392535963258736e-05, "sem_correspondencia": 0.00011929868687401965}, "confidence": 0.9949442555458506, "input_tokens": 664, "latency_ms": 180.0466449999476} +{"id": "g0228-seguranca_fraude-emocional-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.001634333919125672, "seguranca_perda_roubo": 0.0049500007196093465, "seguranca_fraude": 0.9844777408747419, "sem_correspondencia": 0.008937924486522997}, "confidence": 0.9793036544996562, "input_tokens": 333, "latency_ms": 78.77778499999977} +{"id": "g0228-seguranca_fraude-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_contestacao": 0.05982425480374711, "parceiros_ofertas": 0.02023516223133373, "seguranca_perda_roubo": 0.5019900255522735, "sem_correspondencia": 0.4179505574126458}, "confidence": 0.33598670073636444, "input_tokens": 317, "latency_ms": 77.64672199999723} +{"id": "g0233-roaming_pacote-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9507613666301301, "parceiros_ofertas": 0.002096083982830981, "conta_pagamento_confirmacao": 0.0029150436414112383, "marketplace_compra": 0.0008741757935969613, "roaming_cobranca": 0.035335403446273284, "internet_consumo": 0.00044886697054944156, "conta_vencimento": 0.0003723627029746201, "cadastro_atualizacao": 0.0004727836661844273, "vas_contratacao": 0.00046413645750437616, "cancelamento_linha": 1.56707164964298e-05, "conta_explicacao": 4.535168453039442e-05, "recarga_realizar": 5.4750502918044716e-05, "suporte_sem_sinal": 3.479529803102333e-05, "vas_consulta": 4.792422869854199e-05, "internet_pacote_adicional": 4.3005812928659175e-05, "sem_correspondencia": 0.0060182784649413885}, "confidence": 0.9474787910721391, "input_tokens": 625, "latency_ms": 171.68066099998214} +{"id": "g0233-roaming_pacote-erros_digitacao-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.01608643074347588, "roaming_pacote": 0.7529049472071073, "roaming_duvida": 0.1754500130646068, "sem_correspondencia": 0.0555586089848099}, "confidence": 0.6705399296094767, "input_tokens": 309, "latency_ms": 76.22551200000771} +{"id": "g0233-roaming_pacote-erros_digitacao-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 0.007537973272820165, "roaming_duvida": 0.7866635941413777, "roaming_pacote": 0.13355281479129424, "roaming_cobranca": 0.01513432430298176, "conta_explicacao": 0.0017171242482515736, "vas_contratacao": 0.00028571477223085924, "internet_pacote_adicional": 0.0004447050075956981, "sem_correspondencia": 0.0546637494634482}, "confidence": 0.7561869647330031, "input_tokens": 418, "latency_ms": 103.8691659999813} +{"id": "g0233-roaming_pacote-erros_digitacao-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"internet_pacote_adicional": 0.009498900690232421, "roaming_pacote": 0.36212119019838773, "roaming_duvida": 0.5680342060512561, "sem_correspondencia": 0.060345703060123886}, "confidence": 0.4240456080683413, "input_tokens": 307, "latency_ms": 78.0186939999794} +{"id": "g0233-roaming_pacote-erros_digitacao-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"bonus_nao_recebido": 0.0024890504694881554, "atendimento_humano": 0.0008551677777849158, "internet_pacote_adicional": 0.0023164630237222975, "troca_numero": 0.00037059730446442965, "negociacao_religacao": 0.0005385996792667195, "conta_segunda_via": 0.00026835164749594304, "roaming_duvida": 0.20726442776591458, "roaming_cobranca": 0.0016402013201170253, "suporte_chip_esim": 0.003525446897405398, "roaming_pacote": 0.7609732457650474, "plano_troca": 0.00034249096132869534, "sem_correspondencia": 0.019415957387964415}, "confidence": 0.7392435408345972, "input_tokens": 536, "latency_ms": 143.8253169999939} +{"id": "g0233-roaming_pacote-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.8190049052467793, "roaming_cobranca": 0.0773739732953235, "internet_pacote_adicional": 0.020228533375721332, "sem_correspondencia": 0.08339258808217595}, "confidence": 0.7586732069957057, "input_tokens": 308, "latency_ms": 75.89411700001847} +{"id": "g0233-roaming_pacote-erros_digitacao-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"bonus_nao_recebido": 0.002082724381237671, "vas_consulta": 0.00037281411397797236, "internet_pacote_adicional": 0.05184366843592499, "recarga_saldo": 0.00036772998729116534, "conta_vencimento": 0.0015073053870319655, "roaming_pacote": 0.8857304225842698, "suporte_chip_esim": 0.0021196877468726253, "beneficios_consulta": 0.00023876081235746572, "roaming_duvida": 0.03807100990527348, "negociacao_divida": 7.885466454705076e-05, "roaming_cobranca": 0.0003155080116255426, "sem_correspondencia": 0.017271513969590233}, "confidence": 0.8753422791828401, "input_tokens": 534, "latency_ms": 144.95557200001485} +{"id": "g0233-roaming_pacote-erros_digitacao-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"roaming_pacote": 0.8937848540810318, "internet_pacote_adicional": 0.01042543333287361, "roaming_duvida": 0.07317179276185574, "sem_correspondencia": 0.02261791982423888}, "confidence": 0.8583798054413755, "input_tokens": 308, "latency_ms": 76.47268499999882} +{"id": "g0233-roaming_pacote-erros_digitacao-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.001863601311653494, "fidelidade_pontos": 0.00030687755107326, "bonus_nao_recebido": 0.000517854659641184, "seguranca_perda_roubo": 0.0004255046434327399, "vas_contratacao": 0.0009875868323240126, "conta_segunda_via": 0.0003121849734611861, "roaming_cobranca": 0.047641970831647104, "suporte_sem_sinal": 0.0003974135876871328, "roaming_pacote": 0.38127146166381315, "marketplace_pedido": 0.0003128167842574563, "internet_pacote_adicional": 0.00015106345708614332, "suporte_chip_esim": 0.0011393242933231088, "conta_debito_automatico_digital": 0.0003123854052135907, "roaming_duvida": 0.5589045184057195, "portabilidade": 0.0009407671870173434, "sem_correspondencia": 0.00451466841264972}, "confidence": 0.5294981529661007, "input_tokens": 666, "latency_ms": 180.68135799995844} +{"id": "g0233-roaming_pacote-erros_digitacao-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"troca_numero": 0.007439927445301602, "roaming_cobranca": 0.010231369209351795, "negociacao_religacao": 0.004751646155034322, "conta_contestacao": 0.015053495211267615, "roaming_duvida": 0.14479283746275753, "internet_consumo": 0.04965309153307614, "internet_pacote_adicional": 0.4056959208862672, "roaming_pacote": 0.14266390428095405, "vas_consulta": 0.002799071351654738, "recarga_nao_creditada": 0.00048028474164463333, "bonus_nao_recebido": 0.00025265987122676984, "marketplace_compra": 0.00011439607052612359, "portabilidade": 0.001207800788289704, "internet_problema_conexao": 0.0008449251696283819, "cancelamento_linha": 0.0001668687071009205, "sem_correspondencia": 0.2138518011159183}, "confidence": 0.36607564894535183, "input_tokens": 613, "latency_ms": 166.98790399999552} +{"id": "g0233-roaming_pacote-erros_digitacao-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "plano_troca", "probabilities": {"marketplace_pedido": 0.0020498850152738325, "beneficios_consulta": 0.0003118640067036722, "seguranca_fraude": 0.00017383258019628193, "vas_contratacao": 0.00271976574135066, "vas_consulta": 0.0006666630069508639, "bonus_nao_recebido": 0.00010418616569673374, "cadastro_atualizacao": 0.00027585335074810683, "internet_pacote_adicional": 0.00020892759662713374, "roaming_cobranca": 0.1584966857741321, "cancelamento_linha": 0.0014660265813041338, "conta_segunda_via": 0.00028348839142304917, "roaming_duvida": 0.22162508773216202, "vas_cancelamento": 0.0001844444350748076, "internet_problema_conexao": 0.0006693944916234894, "plano_troca": 0.5073123165934317, "sem_correspondencia": 0.10345157853730141}, "confidence": 0.4744664710329938, "input_tokens": 665, "latency_ms": 179.60216000000173} +{"id": "g0233-roaming_pacote-erros_digitacao-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.00428934615170774, "roaming_pacote": 0.9766401945183908, "roaming_duvida": 0.0062850144053189245, "sem_correspondencia": 0.012785444924582558}, "confidence": 0.9688535926911875, "input_tokens": 307, "latency_ms": 77.45414900000469} +{"id": "g0234-roaming_pacote-regionalismo-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"reclamacao_atendimento": 0.0012504855321691477, "roaming_cobranca": 0.000448614980281674, "troca_numero": 0.0011888769206898828, "plano_consulta": 0.0014595828003696682, "cancelamento_linha": 0.0008561424026668669, "conta_segunda_via": 0.0005494313035138709, "fidelidade_resgate": 0.001120758562785985, "roaming_pacote": 0.9819272163793, "internet_consumo": 0.0010030699906610051, "negociacao_religacao": 0.00013695874161911032, "suporte_sem_sinal": 0.00020556570031954284, "roaming_duvida": 0.009498547248887356, "fidelidade_pontos": 0.0001592316828360033, "internet_pacote_adicional": 1.841244679875344e-05, "vas_contratacao": 2.268271305106175e-05, "sem_correspondencia": 0.00015442259405009338}, "confidence": 0.9807223641379199, "input_tokens": 640, "latency_ms": 172.60183600001255} +{"id": "g0234-roaming_pacote-regionalismo-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.002156985732977971, "roaming_cobranca": 0.0012461830631177884, "vas_consulta": 0.0009645146648449223, "conta_explicacao": 0.0009237511006759698, "suporte_chip_esim": 0.0010242032570839195, "desconto_retencao": 0.0010606429385954226, "roaming_pacote": 0.9699950529990503, "roaming_duvida": 0.004248201509596636, "bonus_nao_recebido": 0.0014059110878867798, "negociacao_divida": 0.00019878674236069332, "parceiros_ofertas": 0.00011569336363182798, "portabilidade": 0.00011328903807414974, "internet_pacote_adicional": 0.0014151700408322977, "marketplace_compra": 0.005273368634848769, "vas_cancelamento": 0.00017589825878113028, "sem_correspondencia": 0.009682347567641383}, "confidence": 0.9679947231989868, "input_tokens": 652, "latency_ms": 178.6845459999995} +{"id": "g0234-roaming_pacote-regionalismo-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.06349593031525719, "conta_pagamento_confirmacao": 0.007054635489187588, "roaming_pacote": 0.9173074683912029, "roaming_cobranca": 0.0054279773948193765, "seguranca_perda_roubo": 0.0006388088249813973, "atendimento_humano": 0.00013090129229338283, "internet_pacote_adicional": 0.00035954267377334915, "sem_correspondencia": 0.005584735618484711}, "confidence": 0.9054942495899464, "input_tokens": 423, "latency_ms": 104.43277100000614} +{"id": "g0234-roaming_pacote-regionalismo-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"recarga_nao_creditada": 0.0028673831398944734, "roaming_duvida": 0.9527042334490146, "roaming_pacote": 0.032601967210900216, "internet_pacote_adicional": 0.0026696469749889267, "bonus_nao_recebido": 0.0007119648962201511, "roaming_cobranca": 0.003492744623553733, "plano_troca": 0.00015485692199438008, "sem_correspondencia": 0.004797202783433437}, "confidence": 0.9459476953703027, "input_tokens": 423, "latency_ms": 109.08091300001388} +{"id": "g0234-roaming_pacote-regionalismo-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.006053140609258556, "suporte_chip_esim": 0.0020821388509376483, "roaming_cobranca": 0.001657565891014636, "vas_cancelamento": 0.0005327401170929016, "negociacao_religacao": 0.0005259189933635921, "roaming_pacote": 0.981835648036836, "internet_pacote_adicional": 0.0014722085015007433, "sem_correspondencia": 0.005840638999995924}, "confidence": 0.9792407406135271, "input_tokens": 434, "latency_ms": 105.81564500000695} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.001408121638774202, "internet_pacote_adicional": 0.0004246370165858081, "marketplace_pedido": 0.0013585144888572259, "suporte_sem_sinal": 0.0006472663114980498, "portabilidade": 0.00034273398656228273, "roaming_duvida": 0.9904756012685595, "roaming_cobranca": 0.0011007824823893687, "sem_correspondencia": 0.0042423428067735885}, "confidence": 0.9891149728783536, "input_tokens": 425, "latency_ms": 104.53504100001965} +{"id": "g0234-roaming_pacote-regionalismo-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0014169480814914602, "roaming_duvida": 0.004389678441381195, "conta_pagamento_confirmacao": 0.0026154872266468195, "roaming_pacote": 0.9876433094349693, "roaming_cobranca": 0.000950180519644179, "marketplace_compra": 0.00012032393487560776, "conta_vencimento": 0.00015407199608651035, "conta_segunda_via": 5.119944817671269e-05, "vas_contratacao": 5.394136376109295e-05, "atendimento_humano": 0.00015558783395751424, "cadastro_atualizacao": 5.573735625809075e-05, "sem_correspondencia": 0.0023935343627515546}, "confidence": 0.9865199739290573, "input_tokens": 538, "latency_ms": 143.58400300000085} +{"id": "g0234-roaming_pacote-regionalismo-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.07667227322052952, "internet_pacote_adicional": 0.0224301185362899, "roaming_pacote": 0.8765882273553524, "sem_correspondencia": 0.024309380887828226}, "confidence": 0.8354509698071363, "input_tokens": 316, "latency_ms": 76.15597599999546} +{"id": "g0234-roaming_pacote-regionalismo-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_debito_automatico_digital": 0.0008255517911211898, "desconto_retencao": 0.0007117559887807619, "roaming_cobranca": 0.0028501766228135324, "roaming_duvida": 0.041596496322802094, "internet_pacote_adicional": 0.0009707355539036904, "beneficios_consulta": 0.00020212474223673584, "plano_consulta": 0.002710700817809179, "roaming_pacote": 0.9439664302617286, "recarga_saldo": 0.0008706851050158334, "seguranca_perda_roubo": 9.975963054510223e-05, "bonus_nao_recebido": 0.00013282187488500738, "sem_correspondencia": 0.005062761288358158}, "confidence": 0.9388724693764317, "input_tokens": 545, "latency_ms": 144.19749600000387} +{"id": "g0234-roaming_pacote-regionalismo-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.001243970519544004, "roaming_duvida": 0.3935745861036265, "troca_numero": 0.0017047719994447532, "bonus_nao_recebido": 0.0006420919029584402, "internet_pacote_adicional": 0.0007890186409936275, "roaming_pacote": 0.586331308014615, "roaming_cobranca": 0.00034781624473124225, "sem_correspondencia": 0.015366436574086583}, "confidence": 0.5272357805881313, "input_tokens": 413, "latency_ms": 105.5312400000048} +{"id": "g0234-roaming_pacote-regionalismo-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"plano_consulta": 0.0018579239462997567, "roaming_pacote": 0.9915372192780434, "internet_pacote_adicional": 0.0036217275742609417, "conta_pagamento_confirmacao": 0.0009205669931877217, "roaming_cobranca": 0.0004860790708626637, "roaming_duvida": 0.0010316869119341371, "suporte_sem_sinal": 0.0001012333536660278, "sem_correspondencia": 0.0004435628717453495}, "confidence": 0.9903282506034782, "input_tokens": 427, "latency_ms": 104.17260699995268} +{"id": "g0234-roaming_pacote-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.12919166896797427, "roaming_cobranca": 0.011750410138058696, "internet_pacote_adicional": 0.7422939328707922, "sem_correspondencia": 0.1167639880231749}, "confidence": 0.6563919104943894, "input_tokens": 318, "latency_ms": 77.92312899999843} +{"id": "g0236-roaming_pacote-longo_contexto-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida", "suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 303, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0011661474983290247, "internet_problema_conexao": 0.0003997521032305035, "seguranca_fraude": 0.0006614265601709489, "marketplace_pedido": 0.0007032440617494808, "roaming_duvida": 0.06150420582653649, "roaming_pacote": 0.9302400253929551, "roaming_cobranca": 0.0001759260715840538, "sem_correspondencia": 0.005149272485444373}, "confidence": 0.9202743147348059, "input_tokens": 491, "latency_ms": 114.4785680000382} +{"id": "g0236-roaming_pacote-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 257, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.05179678106055934, "roaming_duvida": 0.7122494441390471, "internet_pacote_adicional": 0.12501120682445216, "sem_correspondencia": 0.11094256797594153}, "confidence": 0.616332592185396, "input_tokens": 362, "latency_ms": 85.89143599999716} +{"id": "g0236-roaming_pacote-longo_contexto-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0008936941179791574, "roaming_cobranca": 0.0005259524287539082, "suporte_configuracao": 0.0009835249299083564, "roaming_pacote": 0.9919680156581546, "suporte_sem_sinal": 0.0006958497295505079, "fidelidade_resgate": 0.00010156481458164087, "vas_cancelamento": 0.00013362620333763858, "negociacao_religacao": 3.590825056960477e-05, "roaming_duvida": 0.0038535690186218613, "desconto_retencao": 6.342720989415063e-05, "marketplace_compra": 3.787852374904575e-05, "sem_correspondencia": 0.0007069891148994888}, "confidence": 0.9912378352634413, "input_tokens": 589, "latency_ms": 153.63671899996234} +{"id": "g0236-roaming_pacote-longo_contexto-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 238, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0007845747664113155, "bonus_nao_recebido": 0.00033946697108999235, "internet_problema_conexao": 0.0014601260705680097, "roaming_cobranca": 0.0003151246025164042, "roaming_pacote": 0.9944093969307876, "roaming_duvida": 0.0013489677630850081, "desconto_retencao": 0.00010476326341935888, "sem_correspondencia": 0.0012375796321224286}, "confidence": 0.9936107393494715, "input_tokens": 469, "latency_ms": 112.7261710000198} +{"id": "g0236-roaming_pacote-longo_contexto-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_cobranca": 0.0009672724331710009, "roaming_pacote": 0.8717716596402161, "beneficios_consulta": 0.0014137210858756034, "troca_numero": 0.0005621324267134716, "portabilidade": 0.0004627848609433238, "vas_cancelamento": 0.0002255048294188186, "conta_contestacao": 0.00047145409544141015, "marketplace_compra": 0.00011415066547275483, "internet_pacote_adicional": 0.017749453537714767, "suporte_configuracao": 0.00020919252110526896, "roaming_duvida": 0.10351106474232907, "conta_pagamento_confirmacao": 0.00030540466398001437, "atendimento_humano": 1.8142879595255566e-05, "suporte_chip_esim": 4.93847626981709e-05, "plano_nova_linha": 0.00021219319435397097, "sem_correspondencia": 0.001956483660971173}, "confidence": 0.86322310361623, "input_tokens": 671, "latency_ms": 180.29768399998147} +{"id": "g0236-roaming_pacote-longo_contexto-05-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"suporte_configuracao": 0.002430243336668386, "vas_contratacao": 0.000749574527467892, "suporte_sem_sinal": 0.0011316451375008637, "roaming_duvida": 0.07737127663961664, "reclamacao_atendimento": 0.001346965636589356, "internet_consumo": 0.002011230338919126, "roaming_pacote": 0.9084742348694204, "plano_nova_linha": 0.000892676814626619, "roaming_cobranca": 0.0019447138435708556, "internet_pacote_adicional": 0.0006140405559700153, "conta_segunda_via": 0.00040591176448827846, "sem_correspondencia": 0.0026274865351616473}, "confidence": 0.9001537107666404, "input_tokens": 576, "latency_ms": 150.62530799997376} +{"id": "g0236-roaming_pacote-longo_contexto-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 241, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.031215891417287173, "roaming_pacote": 0.9438524421593387, "internet_pacote_adicional": 0.008356624208734087, "sem_correspondencia": 0.01657504221464002}, "confidence": 0.9251365895457847, "input_tokens": 356, "latency_ms": 84.01788600002646} +{"id": "g0236-roaming_pacote-longo_contexto-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 228, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.0062466980391779146, "conta_segunda_via": 0.0006555604567477471, "fidelidade_resgate": 0.0020062684229533497, "bonus_nao_recebido": 0.00044841485496876913, "plano_consulta": 0.00047916315062123495, "atendimento_humano": 0.00022076414917962972, "roaming_cobranca": 0.00026923718119264517, "roaming_pacote": 0.988125029583923, "recarga_realizar": 0.0005282545061802059, "conta_explicacao": 0.0001033010804689079, "internet_pacote_adicional": 0.0004492670985030414, "sem_correspondencia": 0.00046804147608360314}, "confidence": 0.987045486818825, "input_tokens": 578, "latency_ms": 151.40176800002791} +{"id": "g0236-roaming_pacote-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 202, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.8926342109322754, "internet_pacote_adicional": 0.06370935728170883, "marketplace_pedido": 0.010767694896441736, "internet_problema_conexao": 0.005885129544857252, "vas_contratacao": 0.004528049804942155, "roaming_cobranca": 0.020134264198275954, "negociacao_divida": 0.0012926428395267724, "conta_vencimento": 0.0001023812652064199, "atendimento_humano": 0.0002620665332189549, "seguranca_perda_roubo": 2.1432851497363468e-05, "beneficios_consulta": 7.509062293234068e-05, "sem_correspondencia": 0.0005876792291171026}, "confidence": 0.8828736846533911, "input_tokens": 560, "latency_ms": 146.9030989999851} +{"id": "g0236-roaming_pacote-longo_contexto-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 201, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"portabilidade": 0.0022673151743707706, "bonus_nao_recebido": 0.0006326825178778173, "plano_nova_linha": 0.02071083183454815, "roaming_duvida": 0.19615053696340515, "roaming_pacote": 0.7577543964465635, "seguranca_perda_roubo": 0.0001514155500713065, "suporte_sem_sinal": 0.0003726287818806706, "recarga_realizar": 9.750647551419628e-05, "recarga_saldo": 0.0007556019898634741, "internet_pacote_adicional": 0.0043733913312869405, "roaming_cobranca": 0.0014549900646653382, "fidelidade_pontos": 0.00013856468918428555, "suporte_configuracao": 0.01424206569001228, "fidelidade_resgate": 0.0001320396619709872, "cancelamento_linha": 8.370434153842689e-05, "sem_correspondencia": 0.0006823284872467777}, "confidence": 0.7416046895430011, "input_tokens": 669, "latency_ms": 180.25560699999232} +{"id": "g0236-roaming_pacote-longo_contexto-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"suporte_sem_sinal": 0.0010224141147177268, "internet_pacote_adicional": 0.0007662970408558283, "roaming_cobranca": 0.0016954929642829628, "roaming_pacote": 0.9454478231287112, "recarga_saldo": 0.0015594473988700787, "fidelidade_resgate": 0.00016140064407251263, "desconto_retencao": 0.00016877114724035266, "internet_problema_conexao": 6.535557419830385e-05, "parceiros_ofertas": 0.00015403982968212844, "vas_consulta": 6.810580455902932e-05, "conta_explicacao": 7.100697184970419e-05, "atendimento_humano": 6.609942098570176e-05, "beneficios_consulta": 7.552153542904898e-05, "roaming_duvida": 0.047200447658467926, "seguranca_fraude": 0.0006727666761863866, "sem_correspondencia": 0.0008050100898911944}, "confidence": 0.9418110113372914, "input_tokens": 668, "latency_ms": 181.59805499999493} +{"id": "g0236-roaming_pacote-longo_contexto-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.0029503536052030268, "roaming_cobranca": 0.0021669906017767844, "marketplace_pedido": 0.002265723413859052, "roaming_pacote": 0.9836527095486054, "recarga_nao_creditada": 0.0008048828464016909, "suporte_chip_esim": 8.265688650004899e-05, "internet_pacote_adicional": 0.0004399524276605483, "sem_correspondencia": 0.007636730669993504}, "confidence": 0.9813173823412631, "input_tokens": 459, "latency_ms": 111.88421499997503} +{"id": "g0240-roaming_duvida-erros_digitacao-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"seguranca_fraude": 0.000576464027316524, "recarga_realizar": 0.00016079847684762841, "bonus_nao_recebido": 0.00015251122785072242, "beneficios_consulta": 0.00015126016987857007, "conta_contestacao": 0.00013530675533336028, "roaming_cobranca": 0.0002632103574312014, "portabilidade": 0.00026118495302896306, "cadastro_atualizacao": 0.00013415754246399816, "suporte_configuracao": 0.000921173275872322, "vas_contratacao": 0.00013631102908318764, "internet_pacote_adicional": 0.00037247970552576487, "roaming_duvida": 0.9949106403412288, "suporte_chip_esim": 0.0003347482177660014, "conta_pagamento_confirmacao": 0.00010808169796274185, "roaming_pacote": 0.0001536889194101483, "sem_correspondencia": 0.0012279833030001542}, "confidence": 0.9945713496973106, "input_tokens": 667, "latency_ms": 180.69087399999262} +{"id": "g0240-roaming_duvida-erros_digitacao-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.0019344693766570385, "roaming_cobranca": 0.0009452248174898917, "atendimento_humano": 0.000753085959888766, "portabilidade": 0.0005532372057951708, "roaming_duvida": 0.9875281593973689, "reclamacao_atendimento": 0.001050780769324009, "internet_consumo": 0.00016203632597842568, "sem_correspondencia": 0.0070730061474978696}, "confidence": 0.9857464678827074, "input_tokens": 419, "latency_ms": 103.51678900002526} +{"id": "g0240-roaming_duvida-erros_digitacao-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cadastro_atualizacao": 0.0014595315981214317, "vas_contratacao": 0.00025074638425451215, "negociacao_religacao": 0.00026601016668797046, "suporte_chip_esim": 0.0002899466950234708, "beneficios_consulta": 0.00023381161923115832, "recarga_saldo": 0.0005825070739725863, "roaming_duvida": 0.9917750754997785, "internet_pacote_adicional": 0.00020487018592774608, "desconto_retencao": 0.0005281145159937752, "marketplace_compra": 8.410076867646715e-05, "roaming_pacote": 0.002002248891703079, "roaming_cobranca": 0.0015091586894457989, "vas_cancelamento": 0.00011835488969232328, "conta_contestacao": 0.0001397410425402829, "plano_nova_linha": 0.00011911139512527177, "sem_correspondencia": 0.00043667058382556537}, "confidence": 0.9912267471997638, "input_tokens": 655, "latency_ms": 178.1311030000552} +{"id": "g0240-roaming_duvida-erros_digitacao-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0012818341141023692, "suporte_sem_sinal": 0.0005745929647480185, "cadastro_atualizacao": 0.000653320584962162, "roaming_duvida": 0.9930803995275062, "vas_consulta": 0.00099045142413342, "recarga_saldo": 5.9072092532066536e-05, "suporte_configuracao": 6.439405455343037e-05, "roaming_pacote": 0.00043664937970914114, "suporte_chip_esim": 6.025246790892489e-05, "internet_pacote_adicional": 1.1724288826565363e-05, "negociacao_divida": 2.2535646966415825e-05, "sem_correspondencia": 0.0027647734540513363}, "confidence": 0.9924513449390975, "input_tokens": 546, "latency_ms": 144.51294799999914} +{"id": "g0240-roaming_duvida-erros_digitacao-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.0012646319250667797, "internet_pacote_adicional": 0.0007277471378274965, "conta_contestacao": 0.0006265850249490278, "internet_problema_conexao": 0.0008276970703178847, "roaming_cobranca": 0.0024683749221222294, "atendimento_humano": 0.0006373114392122304, "roaming_duvida": 0.9883650834792467, "roaming_pacote": 0.001801056626314862, "internet_consumo": 0.0009418407873824218, "cancelamento_linha": 0.0001345709075052036, "recarga_realizar": 0.00013385771134929005, "plano_troca": 0.00015085045539941998, "cadastro_atualizacao": 0.00014101349954523832, "desconto_retencao": 0.00017174087225729033, "negociacao_divida": 0.00019172677618940902, "sem_correspondencia": 0.0014159113653144518}, "confidence": 0.9875894223778634, "input_tokens": 628, "latency_ms": 170.7557199999883} +{"id": "g0240-roaming_duvida-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_contestacao": 0.0029162851537326436, "recarga_realizar": 0.0012071048402578762, "desconto_retencao": 0.001953108401975706, "plano_consulta": 0.0018956407173835472, "atendimento_humano": 0.0007911179267006311, "roaming_pacote": 0.8750287231689792, "fidelidade_pontos": 0.00483987803476821, "plano_troca": 0.000730737378777059, "suporte_sem_sinal": 0.0010878951063140886, "fidelidade_resgate": 0.00023577987609794336, "roaming_cobranca": 0.04873783081371912, "sem_correspondencia": 0.06057589858129406}, "confidence": 0.8636676980025227, "input_tokens": 523, "latency_ms": 141.55399499998111} +{"id": "g0240-roaming_duvida-erros_digitacao-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.01968929167936426, "internet_problema_conexao": 0.0010013198376734175, "suporte_chip_esim": 0.0006934167308813531, "internet_pacote_adicional": 0.000639109496167478, "roaming_pacote": 0.004036739357908582, "conta_explicacao": 0.0009339399588903289, "roaming_duvida": 0.9697432081303607, "suporte_sem_sinal": 0.0003848228304431253, "marketplace_compra": 0.00047514654532394574, "plano_nova_linha": 0.00010220486618708256, "beneficios_consulta": 7.684721472283834e-05, "sem_correspondencia": 0.0022239533520767634}, "confidence": 0.9669925906876663, "input_tokens": 540, "latency_ms": 143.3692009999845} +{"id": "g0240-roaming_duvida-erros_digitacao-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.0022040337717801747, "recarga_saldo": 0.00025446803441637057, "desconto_retencao": 0.0003327306106580254, "internet_consumo": 0.00025380178183924905, "roaming_cobranca": 0.020055424833430358, "roaming_pacote": 0.0026219992378770747, "conta_segunda_via": 0.0007711505406363901, "internet_problema_conexao": 0.00012219935458656137, "reclamacao_atendimento": 0.0004291481097106309, "suporte_sem_sinal": 0.0003313676789175745, "roaming_duvida": 0.9665211414750808, "sem_correspondencia": 0.0061025345710667925}, "confidence": 0.963477608881906, "input_tokens": 544, "latency_ms": 145.54057100002638} +{"id": "g0240-roaming_duvida-erros_digitacao-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.0006535714501780195, "negociacao_divida": 0.0003775766005924655, "conta_explicacao": 0.0005746319051551068, "roaming_duvida": 0.9950285155782365, "marketplace_compra": 0.0006592731415011834, "plano_troca": 0.00010360487811967937, "suporte_configuracao": 0.0002152088941099138, "portabilidade": 8.187141302783255e-05, "roaming_cobranca": 0.0008073001168713514, "suporte_sem_sinal": 0.00010534596867430024, "roaming_pacote": 0.0011509589655734002, "conta_debito_automatico_digital": 6.340968843908493e-05, "vas_consulta": 3.8533273143498866e-05, "beneficios_consulta": 3.0635913641806634e-05, "internet_consumo": 2.2101813827341425e-05, "sem_correspondencia": 8.746039890851402e-05}, "confidence": 0.9946970832834524, "input_tokens": 652, "latency_ms": 178.30272100002276} +{"id": "g0240-roaming_duvida-erros_digitacao-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.0010269764225130725, "conta_pagamento_confirmacao": 0.0005027675715908021, "desconto_retencao": 0.0006777000668679321, "roaming_duvida": 0.9599465169309093, "roaming_cobranca": 0.0011245624042900278, "plano_troca": 9.634792937309674e-05, "plano_consulta": 0.0005709340741757161, "vas_contratacao": 5.243039100076788e-05, "roaming_pacote": 0.022149682416610996, "seguranca_perda_roubo": 3.81676825390554e-05, "internet_problema_conexao": 0.00013829108650402258, "sem_correspondencia": 0.013675623023625258}, "confidence": 0.9563052911973556, "input_tokens": 537, "latency_ms": 143.70910299999196} +{"id": "g0240-roaming_duvida-erros_digitacao-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.03587296897632543, "marketplace_compra": 0.0011313736418900923, "plano_consulta": 0.0395922094673702, "recarga_nao_creditada": 0.0008384034650640017, "roaming_duvida": 0.9012950197260766, "internet_problema_conexao": 0.00039040319040358363, "roaming_cobranca": 0.00013863035956828985, "sem_correspondencia": 0.02074099117330174}, "confidence": 0.8871943082583732, "input_tokens": 419, "latency_ms": 102.94679800000495} +{"id": "g0240-roaming_duvida-erros_digitacao-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.00616477940943369, "roaming_duvida": 0.9573387018915516, "roaming_pacote": 0.014076830608545967, "sem_correspondencia": 0.022419688090468744}, "confidence": 0.9431182691887354, "input_tokens": 307, "latency_ms": 78.48587200004431} +{"id": "g0241-roaming_duvida-regionalismo-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.00045472275455661556, "conta_explicacao": 0.0011606642875714112, "fidelidade_resgate": 0.0009133036821099698, "roaming_cobranca": 0.008995696657251794, "reclamacao_atendimento": 0.00034739444890109056, "roaming_duvida": 0.9838193796637613, "conta_contestacao": 0.0008186211847209644, "plano_nova_linha": 0.00013272708694534623, "marketplace_pedido": 6.971105300896448e-05, "conta_segunda_via": 1.506650002550623e-05, "roaming_pacote": 6.940610584492354e-05, "sem_correspondencia": 0.0032033065753020577}, "confidence": 0.982348414178649, "input_tokens": 576, "latency_ms": 149.5167339999739} +{"id": "g0241-roaming_duvida-regionalismo-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.0004909009851673258, "internet_problema_conexao": 0.00046111174231783155, "reclamacao_atendimento": 0.0006612400254050198, "conta_debito_automatico_digital": 0.000542523490696074, "marketplace_pedido": 0.0003109466263126826, "vas_cancelamento": 0.00018078727314319514, "roaming_cobranca": 0.004663912732063615, "roaming_duvida": 0.9909392609491726, "roaming_pacote": 0.00046509584413978694, "conta_contestacao": 0.00017385910018676817, "negociacao_divida": 0.0003436004713384419, "sem_correspondencia": 0.0007667607600567412}, "confidence": 0.9901155573990976, "input_tokens": 562, "latency_ms": 150.57657099998778} +{"id": "g0241-roaming_duvida-regionalismo-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 0.0016397265118265813, "cancelamento_linha": 0.0002778178398009866, "negociacao_divida": 0.0002711191140696361, "plano_nova_linha": 0.0006098275323640789, "conta_explicacao": 0.00126994833850951, "beneficios_consulta": 0.0013300126023690787, "roaming_duvida": 0.9535370990304679, "conta_vencimento": 0.0006991467067308855, "portabilidade": 0.002247692912803455, "roaming_pacote": 0.03298432529530839, "roaming_cobranca": 0.0043617981746973305, "vas_cancelamento": 0.00017715380131046713, "parceiros_ofertas": 5.408417243476175e-05, "troca_numero": 0.00011518661412269883, "suporte_chip_esim": 9.28250946474182e-05, "sem_correspondencia": 0.00033223625853694274}, "confidence": 0.9504395722991654, "input_tokens": 625, "latency_ms": 171.25210400001833} +{"id": "g0241-roaming_duvida-regionalismo-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9263182362904423, "roaming_pacote": 0.033307395621539705, "roaming_cobranca": 0.014270755618283882, "sem_correspondencia": 0.026103612469734222}, "confidence": 0.9017576483872564, "input_tokens": 335, "latency_ms": 77.85902700004499} +{"id": "g0241-roaming_duvida-regionalismo-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.016906132845332447, "roaming_duvida": 0.957335032195186, "roaming_cobranca": 0.007971506729512792, "sem_correspondencia": 0.017787328229968653}, "confidence": 0.9431133762602483, "input_tokens": 325, "latency_ms": 78.3957639999926} +{"id": "g0241-roaming_duvida-regionalismo-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.007027117233994837, "roaming_duvida": 0.9755693610731349, "roaming_pacote": 0.007135658126761502, "sem_correspondencia": 0.010267863566108775}, "confidence": 0.9674258147641798, "input_tokens": 325, "latency_ms": 80.93457000001081} +{"id": "g0241-roaming_duvida-regionalismo-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9748375316217158, "vas_consulta": 0.005162194208434802, "cadastro_atualizacao": 0.0027995161866193664, "roaming_cobranca": 0.008092622815156844, "negociacao_divida": 0.0022863622195369204, "internet_consumo": 0.00040647696688113626, "roaming_pacote": 0.004294421630917194, "conta_contestacao": 0.00015600031199661065, "beneficios_consulta": 0.00012610564021918984, "troca_numero": 3.68877512920403e-05, "parceiros_ofertas": 6.0512148845742615e-05, "sem_correspondencia": 0.0017413684983844351}, "confidence": 0.9725500344964175, "input_tokens": 518, "latency_ms": 136.76897699997426} +{"id": "g0241-roaming_duvida-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_debito_automatico_digital": 0.0016667689564778788, "roaming_pacote": 0.9170400133226191, "bonus_nao_recebido": 0.0014254903775662762, "seguranca_fraude": 0.0006198470023145059, "suporte_configuracao": 0.00037674420999259117, "parceiros_ofertas": 0.0006726322533143302, "roaming_cobranca": 0.05721729730586602, "sem_correspondencia": 0.020981206571849265}, "confidence": 0.905188586654422, "input_tokens": 458, "latency_ms": 112.7037300000211} +{"id": "g0241-roaming_duvida-regionalismo-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.005243178622425442, "roaming_duvida": 0.9781243263499307, "roaming_pacote": 0.007609433776286247, "sem_correspondencia": 0.00902306125135763}, "confidence": 0.970832435133241, "input_tokens": 319, "latency_ms": 78.99771800003919} +{"id": "g0241-roaming_duvida-regionalismo-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_consulta": 0.0007795606411368257, "seguranca_fraude": 6.451299993144583e-05, "recarga_nao_creditada": 0.00034631562522286576, "vas_cancelamento": 0.00013948782026008017, "conta_explicacao": 0.010632435841655121, "roaming_duvida": 0.9132773550713131, "roaming_pacote": 0.0006876463118016965, "cadastro_atualizacao": 0.00016433158492578886, "recarga_realizar": 0.00023739130289508653, "negociacao_religacao": 5.736487895533552e-05, "roaming_cobranca": 0.06571129678602243, "sem_correspondencia": 0.007902301135880118}, "confidence": 0.9053934782596141, "input_tokens": 549, "latency_ms": 146.34308000000829} +{"id": "g0241-roaming_duvida-regionalismo-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 0.0022004701277018005, "recarga_nao_creditada": 0.00041748425911628613, "roaming_cobranca": 0.05731945116550671, "cancelamento_linha": 0.0003969324036374939, "internet_pacote_adicional": 0.0007694427246454826, "portabilidade": 0.00022274406497755449, "parceiros_ofertas": 0.0003066621187026838, "recarga_realizar": 0.00019098880770474684, "roaming_pacote": 0.012469324346676358, "marketplace_compra": 0.0006372920980078857, "roaming_duvida": 0.9208744028577777, "vas_cancelamento": 0.0006685445463468598, "internet_problema_conexao": 0.00010428112261028892, "conta_segunda_via": 0.00018769993624465062, "fidelidade_resgate": 0.00010711927808835585, "sem_correspondencia": 0.0031271601422551564}, "confidence": 0.9155993630482961, "input_tokens": 651, "latency_ms": 178.00449599997137} +{"id": "g0241-roaming_duvida-regionalismo-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9621500215544597, "roaming_cobranca": 0.007482833026334088, "roaming_pacote": 0.01198254452096096, "sem_correspondencia": 0.018384600898245212}, "confidence": 0.949533362072613, "input_tokens": 331, "latency_ms": 78.51042300001154} +{"id": "g0242-roaming_duvida-emocional-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 0.0010589203024083484, "cancelamento_linha": 0.000154456334924803, "conta_explicacao": 0.00038128910900718234, "roaming_pacote": 0.02376458534215353, "plano_consulta": 0.0013126885258601042, "plano_nova_linha": 0.0010712686764608721, "roaming_cobranca": 0.00021424126518694968, "seguranca_fraude": 0.00021948924351876482, "roaming_duvida": 0.9702381569263169, "internet_problema_conexao": 0.0007349455828779332, "internet_consumo": 0.0001078654401386055, "fidelidade_resgate": 0.00013167401653834673, "vas_contratacao": 4.635369527626578e-05, "marketplace_pedido": 8.128626334325221e-05, "recarga_nao_creditada": 3.7153363111225564e-05, "sem_correspondencia": 0.00044562591287693426}, "confidence": 0.9682540340547378, "input_tokens": 643, "latency_ms": 178.02279700003965} +{"id": "g0242-roaming_duvida-emocional-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_problema_conexao": 0.005980024723052505, "suporte_sem_sinal": 0.0011781477491272423, "recarga_nao_creditada": 0.0005356608737787926, "cancelamento_linha": 0.0007356590566973951, "roaming_pacote": 0.1355257661118408, "roaming_cobranca": 0.005989650564680126, "roaming_duvida": 0.8439203027810095, "sem_correspondencia": 0.006134788139813534}, "confidence": 0.8216232031782968, "input_tokens": 420, "latency_ms": 103.17742099999805} +{"id": "g0242-roaming_duvida-emocional-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9305707289394596, "vas_contratacao": 0.003412240148536301, "conta_segunda_via": 0.0008944307513591291, "roaming_pacote": 0.060238854261539694, "parceiros_ofertas": 0.0011296521996255714, "roaming_cobranca": 0.0007798142832534626, "reclamacao_atendimento": 6.526721012698059e-05, "sem_correspondencia": 0.0029090122060992955}, "confidence": 0.9206522616450966, "input_tokens": 437, "latency_ms": 106.33953699999665} +{"id": "g0242-roaming_duvida-emocional-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 92, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.940308602015059, "roaming_pacote": 0.029471992369878255, "roaming_cobranca": 0.004086221945600152, "sem_correspondencia": 0.02613318366946249}, "confidence": 0.9204114693534122, "input_tokens": 317, "latency_ms": 78.70685500000718} +{"id": "g0242-roaming_duvida-emocional-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.8435604089609551, "roaming_pacote": 0.05241169573172004, "internet_problema_conexao": 0.007124985885434275, "roaming_cobranca": 0.09401332093716856, "plano_nova_linha": 0.0017216743005082137, "cadastro_atualizacao": 0.00023086670510590865, "desconto_retencao": 0.000365283312301788, "sem_correspondencia": 0.0005717641668061017}, "confidence": 0.8212118959553775, "input_tokens": 419, "latency_ms": 103.96887000001698} +{"id": "g0242-roaming_duvida-emocional-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_pontos": 0.00041945123347306764, "cadastro_atualizacao": 0.0001667825386767888, "internet_problema_conexao": 0.0002994368391808392, "plano_nova_linha": 0.00015873242115565546, "suporte_chip_esim": 0.0002911106275228107, "internet_consumo": 0.00029259748302131936, "marketplace_compra": 0.0003293641995077486, "atendimento_humano": 9.579278408113553e-05, "roaming_cobranca": 0.003371134457816642, "roaming_duvida": 0.992558883188559, "bonus_nao_recebido": 0.0001023945957489715, "vas_contratacao": 5.3425127391250215e-05, "plano_troca": 6.292683525701003e-05, "marketplace_pedido": 0.0011346805302497205, "roaming_pacote": 8.297142707906362e-05, "sem_correspondencia": 0.00058031571127911}, "confidence": 0.9920628087344632, "input_tokens": 663, "latency_ms": 181.8342599999596} +{"id": "g0242-roaming_duvida-emocional-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 0.0011809781439490014, "conta_segunda_via": 0.000299805884335848, "suporte_chip_esim": 0.0008420842743240712, "roaming_pacote": 0.19579943506540004, "roaming_duvida": 0.7923037768950294, "conta_debito_automatico_digital": 0.0029784976779821393, "roaming_cobranca": 8.994322239811889e-05, "sem_correspondencia": 0.006505478836581242}, "confidence": 0.7626328878800338, "input_tokens": 462, "latency_ms": 112.7180340000109} +{"id": "g0242-roaming_duvida-emocional-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.0408625699060763, "roaming_cobranca": 0.00996933541420045, "roaming_duvida": 0.9101982172416353, "sem_correspondencia": 0.03896987743808799}, "confidence": 0.8802642896555137, "input_tokens": 314, "latency_ms": 78.20586300005061} +{"id": "g0242-roaming_duvida-emocional-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_problema_conexao": 0.0017455396412331323, "reclamacao_atendimento": 0.0002812970012034296, "cancelamento_linha": 0.0002365027016422877, "suporte_sem_sinal": 0.000298298721037237, "roaming_cobranca": 0.0045092888433931845, "conta_contestacao": 0.001775158001332771, "roaming_pacote": 0.004266634711185269, "recarga_saldo": 0.00033420172318351585, "parceiros_ofertas": 0.00024748376700993804, "roaming_duvida": 0.9847556397066346, "plano_consulta": 0.0005721523894657262, "recarga_realizar": 0.00016143902359661155, "vas_consulta": 8.336013288159677e-05, "conta_debito_automatico_digital": 0.0003594287065432779, "conta_segunda_via": 3.9755451229950616e-05, "sem_correspondencia": 0.000333819478427559}, "confidence": 0.9837393490204103, "input_tokens": 644, "latency_ms": 176.77811300001167} +{"id": "g0242-roaming_duvida-emocional-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.004019079347258541, "suporte_chip_esim": 0.0001484332646893976, "roaming_cobranca": 0.0005508142246409931, "conta_pagamento_confirmacao": 0.0004336178521880563, "cancelamento_linha": 0.00011723038746104281, "atendimento_humano": 7.037832333765022e-05, "conta_explicacao": 0.0002153488302143756, "suporte_sem_sinal": 6.104180477551782e-05, "plano_nova_linha": 0.0002439716993115448, "marketplace_pedido": 4.115416964850532e-05, "recarga_nao_creditada": 0.00032283046374560797, "roaming_duvida": 0.9927040989102041, "vas_contratacao": 0.00018421307479276526, "marketplace_compra": 8.608766814824153e-05, "suporte_configuracao": 4.0619973829942086e-05, "sem_correspondencia": 0.0007610800057537305}, "confidence": 0.9922177055042176, "input_tokens": 655, "latency_ms": 177.6976129999639} +{"id": "g0242-roaming_duvida-emocional-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.004968252163660128, "atendimento_humano": 0.0014356494343613793, "roaming_pacote": 0.047903840913529235, "internet_pacote_adicional": 0.002579185759466125, "negociacao_religacao": 0.0011839608024471885, "recarga_realizar": 0.00040592096858150525, "internet_consumo": 0.0005522141294746481, "suporte_sem_sinal": 0.00550699264050949, "roaming_duvida": 0.9094546446696781, "roaming_cobranca": 0.00620567081128642, "conta_debito_automatico_digital": 0.0007271355335685289, "sem_correspondencia": 0.019076532173437265}, "confidence": 0.9012232487305579, "input_tokens": 522, "latency_ms": 141.4151690000267} +{"id": "g0242-roaming_duvida-emocional-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.004022619796426644, "roaming_pacote": 0.002974759426720866, "roaming_duvida": 0.9711947792443487, "sem_correspondencia": 0.021807841532503817}, "confidence": 0.9615930389924648, "input_tokens": 314, "latency_ms": 76.24787899999319} +{"id": "g0245-roaming_cobranca-curto_neutro-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.004789609309728708, "bonus_nao_recebido": 0.00032667140720204894, "negociacao_religacao": 0.002266565281895575, "recarga_realizar": 0.0010071865194383814, "marketplace_compra": 0.0003468545831171998, "roaming_duvida": 0.000832138658153009, "suporte_configuracao": 0.0003323049998873883, "roaming_cobranca": 0.9558949167557754, "recarga_nao_creditada": 0.0018962901213253533, "conta_contestacao": 0.02926250976466052, "suporte_chip_esim": 0.0004211964969167018, "sem_correspondencia": 0.002623756101899668}, "confidence": 0.9518853637335735, "input_tokens": 540, "latency_ms": 142.66985699998713} +{"id": "g0245-roaming_cobranca-curto_neutro-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.004174127681008576, "vas_contratacao": 0.0008590525558751572, "roaming_duvida": 0.9418957308303061, "recarga_saldo": 0.003014581987519274, "cancelamento_linha": 0.0004661449944086809, "internet_consumo": 0.0006592831148109125, "beneficios_consulta": 0.00034871701090799506, "seguranca_fraude": 6.905337700734385e-05, "portabilidade": 0.0004901806348153543, "roaming_pacote": 0.016985340383055436, "conta_contestacao": 0.0018078808663147203, "marketplace_pedido": 3.593021361224916e-05, "marketplace_compra": 5.906177966243458e-05, "suporte_sem_sinal": 0.00013553430772778765, "roaming_cobranca": 0.015410486277408346, "sem_correspondencia": 0.013588893985559668}, "confidence": 0.9380221128856603, "input_tokens": 632, "latency_ms": 172.3952190000091} +{"id": "g0245-roaming_cobranca-curto_neutro-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.08161699607438921, "roaming_pacote": 0.0034887760153910156, "vas_contratacao": 0.000534316958184732, "roaming_duvida": 0.0013959356421727107, "parceiros_ofertas": 0.0006786981365775714, "conta_debito_automatico_digital": 0.0012050122410551067, "roaming_cobranca": 0.9079287923577142, "internet_problema_conexao": 0.00018121284318333618, "recarga_realizar": 0.00037293936767166696, "negociacao_religacao": 4.6838565591152656e-05, "suporte_sem_sinal": 5.912694183499811e-05, "sem_correspondencia": 0.002491354856234255}, "confidence": 0.8995586825720518, "input_tokens": 519, "latency_ms": 136.84464700003218} +{"id": "g0245-roaming_cobranca-curto_neutro-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.0013273873329189, "parceiros_ofertas": 0.0001765466691950851, "cancelamento_linha": 0.0005081628161255219, "roaming_pacote": 0.00037259907690955673, "negociacao_divida": 0.015708168212409012, "roaming_cobranca": 0.9241147562404721, "conta_contestacao": 0.05627752806379018, "sem_correspondencia": 0.0015148515881796677}, "confidence": 0.913274007131968, "input_tokens": 401, "latency_ms": 104.38856300004318} +{"id": "g0245-roaming_cobranca-curto_neutro-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_religacao": 0.0015170363988478862, "internet_pacote_adicional": 0.0001783386747924928, "conta_contestacao": 0.11972511040976087, "portabilidade": 0.0004612423414919181, "marketplace_pedido": 0.000551759005144787, "roaming_cobranca": 0.8692287254084119, "seguranca_fraude": 0.0035630746600936237, "roaming_pacote": 0.00011294264622981413, "roaming_duvida": 6.817483600089715e-05, "atendimento_humano": 4.368610341956258e-05, "parceiros_ofertas": 7.128320538909804e-05, "sem_correspondencia": 0.004478626310417215}, "confidence": 0.8573404277182675, "input_tokens": 515, "latency_ms": 135.57286299999305} +{"id": "g0245-roaming_cobranca-curto_neutro-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.002137313154457991, "conta_contestacao": 0.22093062355081508, "conta_segunda_via": 0.0032852570742952065, "conta_vencimento": 0.0009797971711783143, "roaming_cobranca": 0.7694541196786426, "roaming_duvida": 0.0005810941418846688, "plano_nova_linha": 8.033240104340064e-05, "sem_correspondencia": 0.0025514628276825167}, "confidence": 0.736518993918449, "input_tokens": 416, "latency_ms": 104.83027800000855} +{"id": "g0245-roaming_cobranca-curto_neutro-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.8855345811932773, "roaming_pacote": 0.009742922266042503, "conta_contestacao": 0.07493942045290992, "sem_correspondencia": 0.029783076087770345}, "confidence": 0.8473794415910364, "input_tokens": 305, "latency_ms": 77.81311100001176} +{"id": "g0245-roaming_cobranca-curto_neutro-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"fidelidade_pontos": 0.0028433923164372364, "plano_nova_linha": 0.0012037751773634608, "roaming_cobranca": 0.958844249267268, "conta_contestacao": 0.02895108335590918, "atendimento_humano": 0.0023342256686958943, "portabilidade": 0.0001814753675807853, "internet_consumo": 0.00020841960619973434, "vas_consulta": 9.23770395776285e-05, "conta_pagamento_confirmacao": 0.0002670595090957537, "recarga_nao_creditada": 4.01608858851363e-05, "recarga_saldo": 0.00025844409992853814, "marketplace_compra": 4.785616042965351e-05, "roaming_duvida": 0.0037661159089807275, "roaming_pacote": 8.182294732082892e-05, "bonus_nao_recebido": 8.393988994191432e-05, "sem_correspondencia": 0.0007956027993854679}, "confidence": 0.9561005325517528, "input_tokens": 629, "latency_ms": 171.75008299994943} +{"id": "g0245-roaming_cobranca-curto_neutro-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 0.004045700934270738, "suporte_chip_esim": 0.0005762160609087141, "roaming_pacote": 0.0008603958695541632, "plano_troca": 0.0007713862787471251, "roaming_cobranca": 0.9765624826196334, "conta_contestacao": 0.01560608532511549, "roaming_duvida": 0.00014978326050071612, "sem_correspondencia": 0.0014279496512696003}, "confidence": 0.9732142658510099, "input_tokens": 423, "latency_ms": 103.3029419999707} +{"id": "g0245-roaming_cobranca-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"cadastro_atualizacao": 0.006027928474842688, "roaming_duvida": 0.0011528000411588242, "internet_consumo": 0.005456129637351595, "roaming_pacote": 0.005201553129066796, "suporte_chip_esim": 0.0014047548880218317, "conta_contestacao": 0.902944338260761, "conta_debito_automatico_digital": 0.0007286340760642618, "sem_correspondencia": 0.07708386149273293}, "confidence": 0.8890792437265841, "input_tokens": 431, "latency_ms": 106.15415600000233} +{"id": "g0245-roaming_cobranca-curto_neutro-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"internet_consumo": 0.006842128015476753, "conta_contestacao": 0.9005913605048924, "plano_consulta": 0.0027275399382224834, "atendimento_humano": 0.0014257376853748032, "troca_numero": 0.0009655325814127641, "roaming_duvida": 0.02220321559864516, "suporte_configuracao": 0.0026465876356818684, "reclamacao_atendimento": 0.00017044572262535967, "conta_pagamento_confirmacao": 0.0005711593870971711, "conta_explicacao": 0.05488450872441125, "plano_troca": 7.799585889847586e-05, "seguranca_perda_roubo": 3.9684939538855856e-05, "marketplace_compra": 1.8483992048929674e-05, "portabilidade": 6.28483571525185e-05, "roaming_pacote": 0.00014710178564526923, "sem_correspondencia": 0.006625669272876027}, "confidence": 0.893964117871885, "input_tokens": 630, "latency_ms": 174.7122099999956} +{"id": "g0245-roaming_cobranca-curto_neutro-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"reclamacao_atendimento": 0.0010855529979896645, "conta_pagamento_confirmacao": 0.00019437174605899994, "recarga_realizar": 0.00018293628617194698, "bonus_nao_recebido": 0.0001797195678436582, "roaming_pacote": 0.0034200082954000755, "vas_consulta": 0.0015753168677742789, "roaming_cobranca": 0.767756161008542, "roaming_duvida": 0.00035312236008283116, "internet_consumo": 0.0011110720172907767, "vas_contratacao": 8.36100464786246e-05, "conta_segunda_via": 0.0006476865138326848, "conta_contestacao": 0.22085504559479885, "marketplace_pedido": 0.00010610211937880523, "suporte_configuracao": 0.00010472018203348979, "marketplace_compra": 6.903939801814645e-05, "sem_correspondencia": 0.0022755349983052385}, "confidence": 0.7522732384091113, "input_tokens": 663, "latency_ms": 181.09216500005232} +{"id": "g0249-roaming_cobranca-emocional-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"recarga_saldo": 0.0008581565401496575, "fidelidade_resgate": 0.00014998013536489542, "desconto_retencao": 0.0001992274196194213, "plano_troca": 0.00018504079707483306, "roaming_pacote": 0.002477819175668064, "conta_contestacao": 0.29153493022877347, "conta_debito_automatico_digital": 0.000795180298260499, "roaming_duvida": 0.0016322273375136522, "internet_problema_conexao": 0.0005579127436216749, "internet_consumo": 0.0006194725145545963, "roaming_cobranca": 0.69297327997399, "sem_correspondencia": 0.008016772835409315}, "confidence": 0.6650617599716253, "input_tokens": 552, "latency_ms": 147.1184569999764} +{"id": "g0249-roaming_cobranca-emocional-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.42609984649577, "roaming_cobranca": 0.5644000138669728, "desconto_retencao": 0.0030945220112517345, "roaming_pacote": 0.0017315822357928986, "seguranca_fraude": 0.0015762153966787647, "roaming_duvida": 0.0002101939129755798, "conta_debito_automatico_digital": 0.0003893526849179052, "sem_correspondencia": 0.0024982733956403864}, "confidence": 0.5021714444193973, "input_tokens": 452, "latency_ms": 111.52563199999577} +{"id": "g0249-roaming_cobranca-emocional-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_divida": 0.0019858348536916145, "bonus_nao_recebido": 0.00048434168550952783, "cadastro_atualizacao": 0.00021925528103195063, "roaming_duvida": 0.027750188236791744, "conta_segunda_via": 0.00033336828299235883, "internet_pacote_adicional": 0.0011329193311635677, "roaming_cobranca": 0.9214849123858757, "vas_cancelamento": 0.00028184070242133176, "roaming_pacote": 0.0019101694597074474, "conta_contestacao": 0.0407370315077027, "internet_problema_conexao": 0.0025870570393616583, "vas_contratacao": 0.0003236503941522389, "conta_explicacao": 0.00025559379735092224, "conta_vencimento": 0.00015743388628496166, "seguranca_fraude": 8.257623287096137e-05, "sem_correspondencia": 0.00027382692309110997}, "confidence": 0.916250573211601, "input_tokens": 684, "latency_ms": 184.98825199998237} +{"id": "g0249-roaming_cobranca-emocional-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.0037242094501897683, "conta_contestacao": 0.20841683801309377, "roaming_cobranca": 0.7666873066415043, "sem_correspondencia": 0.021171645895212237}, "confidence": 0.6889164088553391, "input_tokens": 335, "latency_ms": 79.01399299998957} +{"id": "g0249-roaming_cobranca-emocional-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.053194366345217285, "roaming_pacote": 0.0018032674832934728, "roaming_cobranca": 0.9354255813852871, "sem_correspondencia": 0.009576784786202183}, "confidence": 0.9139007751803825, "input_tokens": 326, "latency_ms": 78.49388299996463} +{"id": "g0249-roaming_cobranca-emocional-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.005685871127483347, "roaming_duvida": 0.019358038383468074, "parceiros_ofertas": 0.002503695129320834, "roaming_cobranca": 0.9166792382134943, "conta_contestacao": 0.03658285691279693, "suporte_configuracao": 0.00019197045051223938, "conta_explicacao": 0.017511219219660434, "sem_correspondencia": 0.0014871105632638126}, "confidence": 0.9047762722439933, "input_tokens": 440, "latency_ms": 119.69875699998056} +{"id": "g0249-roaming_cobranca-emocional-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.0016761609746409765, "conta_contestacao": 0.3519855380890022, "roaming_cobranca": 0.6224628575314687, "sem_correspondencia": 0.023875443404888227}, "confidence": 0.49661714337529156, "input_tokens": 324, "latency_ms": 79.24613299996963} +{"id": "g0249-roaming_cobranca-emocional-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.1462997643645482, "recarga_saldo": 0.0002913451711949844, "portabilidade": 0.000398158216801897, "suporte_sem_sinal": 0.0002529028405465122, "bonus_nao_recebido": 0.00033628194153283256, "roaming_cobranca": 0.8494654043791323, "roaming_pacote": 9.574999217490607e-05, "fidelidade_pontos": 7.237072367782238e-05, "roaming_duvida": 6.514983511501022e-05, "conta_vencimento": 5.951511976509551e-06, "beneficios_consulta": 3.4685195626822376e-05, "sem_correspondencia": 0.0026822358276724174}, "confidence": 0.8357804411408712, "input_tokens": 543, "latency_ms": 144.46090500001674} +{"id": "g0249-roaming_cobranca-emocional-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.0013486178426875565, "cadastro_atualizacao": 9.990242346309328e-05, "roaming_pacote": 0.0004644842134533319, "vas_cancelamento": 0.0002856859636244415, "conta_vencimento": 0.0003896958723162845, "roaming_duvida": 0.00027129295776011727, "internet_pacote_adicional": 0.0002377081934643293, "plano_consulta": 0.0004702808672228661, "roaming_cobranca": 0.3018811185374042, "suporte_sem_sinal": 0.0006861565269893797, "conta_contestacao": 0.6838040851984307, "sem_correspondencia": 0.010060971403183629}, "confidence": 0.6550590020346516, "input_tokens": 551, "latency_ms": 145.75471399996331} +{"id": "g0249-roaming_cobranca-emocional-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.0037255321918123656, "conta_contestacao": 0.1784498164877046, "roaming_cobranca": 0.797679581700465, "sem_correspondencia": 0.020145069620017948}, "confidence": 0.7302394422672865, "input_tokens": 327, "latency_ms": 78.00026800003934} +{"id": "g0249-roaming_cobranca-emocional-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.0011143784780824559, "conta_contestacao": 0.11056816065842402, "roaming_cobranca": 0.8757516513764119, "sem_correspondencia": 0.012565809487081695}, "confidence": 0.8343355351685492, "input_tokens": 329, "latency_ms": 78.9342229999761} +{"id": "g0249-roaming_cobranca-emocional-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.36806561748048183, "roaming_pacote": 0.002424477109944239, "roaming_cobranca": 0.6168606883240609, "sem_correspondencia": 0.012649217085513012}, "confidence": 0.48914758443208123, "input_tokens": 325, "latency_ms": 77.98122999997759} +{"id": "g0250-roaming_cobranca-longo_contexto-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 101, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"marketplace_compra": 0.00098313449394106, "roaming_duvida": 0.00012384119485472943, "suporte_sem_sinal": 0.00012108495305725031, "plano_consulta": 0.0001163121880097507, "conta_explicacao": 0.003755120983407291, "roaming_cobranca": 0.8491841592460398, "desconto_retencao": 0.00017482654859904425, "parceiros_ofertas": 0.00024695157894857574, "suporte_chip_esim": 0.0006181015240442299, "conta_contestacao": 0.1435598072800823, "roaming_pacote": 6.871207649056563e-05, "sem_correspondencia": 0.0010479479325252448}, "confidence": 0.8354736282684073, "input_tokens": 591, "latency_ms": 153.3331980000412} +{"id": "g0250-roaming_cobranca-longo_contexto-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 100, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.36695993233657326, "roaming_cobranca": 0.6222766364068916, "roaming_pacote": 0.004720738865698123, "sem_correspondencia": 0.00604269239083709}, "confidence": 0.4963688485425221, "input_tokens": 360, "latency_ms": 84.04794699998774} +{"id": "g0250-roaming_cobranca-longo_contexto-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.0012517327684470343, "plano_troca": 0.0003208361920615679, "reclamacao_atendimento": 0.0002007672657791744, "recarga_nao_creditada": 0.0003098945881563525, "conta_contestacao": 0.18906794623188047, "roaming_pacote": 0.0009997025145137529, "roaming_cobranca": 0.7934645817958947, "sem_correspondencia": 0.014384538643266928}, "confidence": 0.7639595220524511, "input_tokens": 474, "latency_ms": 113.37194499998304} +{"id": "g0250-roaming_cobranca-longo_contexto-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_pagamento_confirmacao": 0.001134507342462806, "conta_contestacao": 0.12102519883177698, "roaming_duvida": 0.0008673238531858006, "portabilidade": 0.0006824655999177271, "cadastro_atualizacao": 0.0003582241609040369, "roaming_pacote": 0.0005092212557270915, "roaming_cobranca": 0.8722964543672468, "sem_correspondencia": 0.003126604588778733}, "confidence": 0.8540530907054249, "input_tokens": 462, "latency_ms": 115.50086899995904} +{"id": "g0250-roaming_cobranca-longo_contexto-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 99, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 237, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_explicacao": 0.002181330695868665, "roaming_duvida": 0.0003379704926674837, "seguranca_fraude": 8.605980699204625e-05, "roaming_pacote": 0.00026873808615620606, "reclamacao_atendimento": 0.0004412092030854033, "internet_consumo": 0.0018922689150577454, "conta_contestacao": 0.4801104671154089, "seguranca_perda_roubo": 0.000270399336747873, "conta_pagamento_confirmacao": 0.0009450748421687592, "desconto_retencao": 0.0013197038927362608, "roaming_cobranca": 0.5046932620612503, "sem_correspondencia": 0.007453515551860162}, "confidence": 0.4596653767940913, "input_tokens": 597, "latency_ms": 156.75730899999962} +{"id": "g0250-roaming_cobranca-longo_contexto-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"suporte_chip_esim": 0.0007086170860578878, "bonus_nao_recebido": 0.00018249663039821479, "roaming_duvida": 0.0007423251666490177, "fidelidade_resgate": 0.0001737710448629958, "roaming_cobranca": 0.8435646762548161, "conta_contestacao": 0.14981591256137503, "roaming_pacote": 0.00020608406676326195, "sem_correspondencia": 0.004606117189077391}, "confidence": 0.821216772862647, "input_tokens": 472, "latency_ms": 112.52344199999698} +{"id": "g0250-roaming_cobranca-longo_contexto-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 214, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.0199104697276075, "parceiros_ofertas": 0.0005468201372309804, "roaming_pacote": 0.0020150537849929246, "internet_problema_conexao": 0.0009190690583127999, "roaming_cobranca": 0.9754848732248275, "roaming_duvida": 0.00023341584361785602, "plano_troca": 8.012055131699497e-05, "sem_correspondencia": 0.000810177672093561}, "confidence": 0.9719827122569455, "input_tokens": 455, "latency_ms": 116.0284769999862} +{"id": "g0250-roaming_cobranca-longo_contexto-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.0016881482684536803, "roaming_cobranca": 0.4463639801431197, "conta_debito_automatico_digital": 0.0007170570046049951, "plano_consulta": 0.0008251079833145304, "roaming_pacote": 0.0006463697666916063, "recarga_nao_creditada": 0.0003925683621060074, "conta_contestacao": 0.5486088027169913, "sem_correspondencia": 0.000757965754718182}, "confidence": 0.48412434596227577, "input_tokens": 454, "latency_ms": 112.10486099997752} +{"id": "g0250-roaming_cobranca-longo_contexto-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"suporte_configuracao": 0.0024178394916657617, "recarga_saldo": 0.0007270395925251678, "roaming_cobranca": 0.777909451387671, "roaming_duvida": 0.0019280741938223916, "roaming_pacote": 0.0009662567250759354, "parceiros_ofertas": 0.0006218399693559349, "conta_contestacao": 0.21075434754941552, "sem_correspondencia": 0.004675151090468331}, "confidence": 0.7461822301573383, "input_tokens": 462, "latency_ms": 113.51666799998839} +{"id": "g0250-roaming_cobranca-longo_contexto-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.03512343284780098, "fidelidade_pontos": 0.0011164452165739016, "roaming_duvida": 0.002783054160365929, "bonus_nao_recebido": 0.0009919822139929054, "suporte_configuracao": 0.0007798716752792986, "internet_problema_conexao": 0.00027751758501615224, "recarga_realizar": 0.0006129250733644491, "roaming_cobranca": 0.9572379863220323, "internet_pacote_adicional": 0.0003974421910735389, "troca_numero": 6.0294191909359954e-05, "recarga_nao_creditada": 0.00015232399587870524, "cancelamento_linha": 0.00011906085157942905, "roaming_pacote": 3.021754495933111e-05, "plano_nova_linha": 5.0599266917249074e-05, "desconto_retencao": 7.423600786996722e-05, "sem_correspondencia": 0.00019261085538665635}, "confidence": 0.9543871854101676, "input_tokens": 660, "latency_ms": 180.56930599999532} +{"id": "g0250-roaming_cobranca-longo_contexto-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"internet_problema_conexao": 0.0018311722562377264, "plano_troca": 0.00037726315214521415, "conta_pagamento_confirmacao": 0.0006897793755523243, "internet_consumo": 0.0008148064257146513, "vas_contratacao": 0.0010193505458968772, "conta_contestacao": 0.32365983657331204, "vas_cancelamento": 0.0004990746945635478, "roaming_cobranca": 0.6687793949509256, "reclamacao_atendimento": 0.0005961680396098024, "roaming_duvida": 0.00039350037214709886, "seguranca_fraude": 0.00021474251265767537, "recarga_realizar": 0.0002269671418185976, "conta_vencimento": 9.118213234483569e-05, "roaming_pacote": 2.815530371486529e-05, "conta_debito_automatico_digital": 5.767470696144471e-05, "sem_correspondencia": 0.0007209318163975974}, "confidence": 0.6466980212809873, "input_tokens": 701, "latency_ms": 220.67598799998223} +{"id": "g0250-roaming_cobranca-longo_contexto-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.5013805681295294, "conta_contestacao": 0.4744173250451938, "roaming_pacote": 0.01198555707260291, "sem_correspondencia": 0.012216549752673939}, "confidence": 0.3351740908393725, "input_tokens": 338, "latency_ms": 83.44459599999254} +{"id": "g0252-cadastro_atualizacao-curto_neutro-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0014714002123520373, "portabilidade": 0.0012383462312457886, "cadastro_atualizacao": 0.9948884350417231, "sem_correspondencia": 0.0024018185146790962}, "confidence": 0.9931845800556308, "input_tokens": 298, "latency_ms": 76.26171900000145} +{"id": "g0252-cadastro_atualizacao-curto_neutro-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9909762019750511, "portabilidade": 0.00440628550721416, "cancelamento_linha": 0.0012460708964891556, "sem_correspondencia": 0.003371441621245482}, "confidence": 0.9879682693000684, "input_tokens": 297, "latency_ms": 76.1425210000084} +{"id": "g0252-cadastro_atualizacao-curto_neutro-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 7.258542606984647e-05, "reclamacao_atendimento": 0.0001158706698262187, "beneficios_consulta": 0.00016050393587738125, "cadastro_atualizacao": 0.9976977438844442, "conta_explicacao": 8.741998998022307e-05, "cancelamento_linha": 2.2213331307846882e-05, "portabilidade": 2.762469712928738e-05, "sem_correspondencia": 0.0018160380653650936}, "confidence": 0.9973688501536503, "input_tokens": 401, "latency_ms": 104.39235799998414} +{"id": "g0252-cadastro_atualizacao-curto_neutro-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_pontos": 0.00029985153156598373, "portabilidade": 0.0001289419085090404, "plano_troca": 0.0001027089451294169, "conta_segunda_via": 0.00014864792213126348, "vas_contratacao": 0.00015975069650629007, "suporte_chip_esim": 7.597451374899411e-05, "fidelidade_resgate": 7.58460150163276e-05, "cancelamento_linha": 0.0001395711029564559, "reclamacao_atendimento": 0.00028407030292277533, "roaming_cobranca": 0.00012273627473743227, "seguranca_perda_roubo": 0.00019907933467073436, "marketplace_compra": 0.0004246329043906194, "cadastro_atualizacao": 0.9972131296325221, "recarga_saldo": 0.0002434602021394795, "troca_numero": 4.068736862723896e-05, "sem_correspondencia": 0.00034091134442575284}, "confidence": 0.9970273382746905, "input_tokens": 649, "latency_ms": 177.21192400000518} +{"id": "g0252-cadastro_atualizacao-curto_neutro-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 26, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0016662926387759108, "vas_consulta": 0.0018314847851809732, "fidelidade_resgate": 0.0020061427737744545, "bonus_nao_recebido": 0.0008624487102833474, "cadastro_atualizacao": 0.9738350504169249, "troca_numero": 0.0003055242798881242, "portabilidade": 0.00023624379375688189, "sem_correspondencia": 0.019256812601415377}, "confidence": 0.9700972004764858, "input_tokens": 402, "latency_ms": 103.7162179999882} +{"id": "g0252-cadastro_atualizacao-curto_neutro-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"portabilidade": 0.007257268418225485, "cancelamento_linha": 0.001955331416172379, "cadastro_atualizacao": 0.9811465927925545, "sem_correspondencia": 0.00964080737304777}, "confidence": 0.9748621237234056, "input_tokens": 294, "latency_ms": 77.21161699998902} +{"id": "g0252-cadastro_atualizacao-curto_neutro-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_realizar": 0.002237364995533654, "plano_troca": 0.000570072539100193, "cadastro_atualizacao": 0.9909957817605314, "portabilidade": 0.0028059365088328476, "roaming_cobranca": 0.0006382719740110887, "cancelamento_linha": 0.00020292783156535083, "parceiros_ofertas": 0.00018552661425715397, "conta_segunda_via": 0.0001035534117877269, "desconto_retencao": 0.0003698606820200422, "roaming_duvida": 7.113471064498993e-05, "seguranca_perda_roubo": 0.00018024779275611124, "vas_cancelamento": 3.0552350771059214e-05, "troca_numero": 4.036227081403335e-05, "marketplace_compra": 5.107721835843289e-05, "internet_consumo": 0.00011618022157621598, "sem_correspondencia": 0.0014011491174394537}, "confidence": 0.9903955005445668, "input_tokens": 621, "latency_ms": 164.69252600001028} +{"id": "g0252-cadastro_atualizacao-curto_neutro-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.0007173183764610314, "conta_explicacao": 0.00011816422523917837, "beneficios_consulta": 0.00017053174734103516, "portabilidade": 0.0002398229773750258, "cancelamento_linha": 0.00020547135562364486, "vas_cancelamento": 0.00021973670817470532, "bonus_nao_recebido": 8.237305991203008e-05, "negociacao_divida": 7.56102445668747e-05, "cadastro_atualizacao": 0.9960401531540354, "fidelidade_pontos": 6.644874529941905e-05, "plano_nova_linha": 6.397960180108095e-05, "conta_segunda_via": 6.869221921940992e-05, "seguranca_perda_roubo": 2.6293560092753417e-05, "roaming_duvida": 4.8319260462143636e-05, "desconto_retencao": 2.115168155884893e-05, "sem_correspondencia": 0.001835933082837566}, "confidence": 0.9957761633643039, "input_tokens": 638, "latency_ms": 172.60319700000082} +{"id": "g0252-cadastro_atualizacao-curto_neutro-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"portabilidade": 0.04590851387380083, "cancelamento_linha": 0.001606681147981202, "cadastro_atualizacao": 0.9384747505683048, "sem_correspondencia": 0.014010054409913287}, "confidence": 0.917966334091073, "input_tokens": 295, "latency_ms": 74.95763700001135} +{"id": "g0252-cadastro_atualizacao-curto_neutro-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0008964363918022437, "portabilidade": 0.0008413594395124807, "cadastro_atualizacao": 0.994681908756989, "sem_correspondencia": 0.0035802954116962334}, "confidence": 0.9929092116759853, "input_tokens": 296, "latency_ms": 76.16424799999777} +{"id": "g0252-cadastro_atualizacao-curto_neutro-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.0008825034359914028, "cadastro_atualizacao": 0.9935513830423065, "portabilidade": 0.0012460518264551888, "vas_cancelamento": 0.00027584098663131453, "roaming_duvida": 0.0001421351948560336, "cancelamento_linha": 0.00011706293308145682, "negociacao_divida": 6.366835338085155e-05, "sem_correspondencia": 0.0037213542272970432}, "confidence": 0.9926301520483506, "input_tokens": 400, "latency_ms": 106.6716530000349} +{"id": "g0252-cadastro_atualizacao-curto_neutro-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.00278482735282331, "portabilidade": 0.0016599928107207283, "cadastro_atualizacao": 0.9920023542340966, "marketplace_compra": 0.001353057647841404, "internet_problema_conexao": 0.00043926009849087547, "vas_cancelamento": 6.544915532460426e-05, "troca_numero": 5.379081779944233e-05, "conta_pagamento_confirmacao": 7.819661444187188e-05, "recarga_nao_creditada": 0.00013048532511722078, "internet_pacote_adicional": 3.0448877501853807e-05, "parceiros_ofertas": 0.00010711036189328969, "sem_correspondencia": 0.0012950267039490238}, "confidence": 0.9912752955281051, "input_tokens": 502, "latency_ms": 122.28254199999355} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"marketplace_compra": 0.0014886537829523923, "conta_segunda_via": 0.00022920956956277077, "internet_pacote_adicional": 0.00039820871995512145, "suporte_chip_esim": 0.00038110242484777434, "portabilidade": 0.0024320536167661954, "cadastro_atualizacao": 0.9930438648827897, "troca_numero": 0.0001437399551932047, "cancelamento_linha": 0.00011413746278802656, "conta_contestacao": 0.0002542335799305115, "suporte_configuracao": 2.8499690746969425e-05, "bonus_nao_recebido": 4.327020552457073e-05, "sem_correspondencia": 0.0014430261089429719}, "confidence": 0.9924114889630434, "input_tokens": 567, "latency_ms": 148.07049900002767} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_debito_automatico_digital": 0.0012893245173511896, "cadastro_atualizacao": 0.9686293570643322, "troca_numero": 0.002955629428904887, "portabilidade": 0.0015406593191767428, "internet_consumo": 0.0007005157525588303, "cancelamento_linha": 0.00032084123812277176, "vas_cancelamento": 0.00012176749476761414, "sem_correspondencia": 0.024441905184785603}, "confidence": 0.9641478366449513, "input_tokens": 422, "latency_ms": 102.89012100002992} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_explicacao": 0.00024741611538997045, "portabilidade": 0.0003736089200744615, "plano_troca": 0.0002610111663218055, "troca_numero": 0.001148239999199656, "cadastro_atualizacao": 0.9972387473288173, "suporte_chip_esim": 0.00019869108851348322, "cancelamento_linha": 3.771333922935191e-05, "sem_correspondencia": 0.0004945720424540127}, "confidence": 0.9968442826615055, "input_tokens": 426, "latency_ms": 104.2325230000074} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.004485977366700427, "portabilidade": 0.04196971746833667, "troca_numero": 0.37195700696593326, "desconto_retencao": 0.0010966443988864863, "atendimento_humano": 0.004010616451748013, "internet_consumo": 0.001613488581000183, "cadastro_atualizacao": 0.5699806242955424, "conta_contestacao": 0.00042632959062849937, "cancelamento_linha": 0.00042000906186165176, "fidelidade_pontos": 0.00028217604648115554, "seguranca_fraude": 0.0002850128435566297, "reclamacao_atendimento": 0.00016239712669100995, "roaming_cobranca": 7.433947828534466e-05, "beneficios_consulta": 0.00011488564609689206, "fidelidade_resgate": 0.00014411413787115892, "sem_correspondencia": 0.0029766605403802704}, "confidence": 0.5413126659152453, "input_tokens": 642, "latency_ms": 176.13767499994992} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9892306107965367, "plano_nova_linha": 0.000808058988262928, "vas_cancelamento": 0.0004409343263269057, "cancelamento_linha": 0.0004578384940734485, "seguranca_perda_roubo": 0.0007158599644895156, "vas_consulta": 0.0004615930947690432, "seguranca_fraude": 0.0002456147617374399, "conta_pagamento_confirmacao": 0.0004640316709900582, "portabilidade": 0.0017214794151530037, "marketplace_pedido": 3.155941686194512e-05, "troca_numero": 0.0015705880662573728, "recarga_saldo": 0.00024411253119136948, "conta_contestacao": 0.0007181547668358676, "fidelidade_pontos": 0.00010258714740054545, "negociacao_divida": 0.00016112003599083328, "sem_correspondencia": 0.0026258565231231097}, "confidence": 0.9885126515163054, "input_tokens": 656, "latency_ms": 178.38773799996943} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0013039047700982667, "portabilidade": 0.00031775091239637574, "conta_explicacao": 0.0002906869899731213, "negociacao_divida": 0.0002958328680379559, "troca_numero": 0.0005958233294254246, "conta_debito_automatico_digital": 0.0001902554093170322, "conta_pagamento_confirmacao": 0.0002067433643490838, "seguranca_perda_roubo": 0.00011897536779822808, "desconto_retencao": 0.00018763276959708308, "cadastro_atualizacao": 0.9952573480759299, "parceiros_ofertas": 0.00010413381266038736, "sem_correspondencia": 0.0011309123304172046}, "confidence": 0.9948261979010143, "input_tokens": 533, "latency_ms": 143.3538809999959} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0029114080332492327, "vas_contratacao": 0.0006943563306862854, "cancelamento_linha": 0.000362286517988264, "portabilidade": 0.002182383982660792, "conta_explicacao": 0.002548497296082748, "atendimento_humano": 0.0027769115215715684, "recarga_realizar": 0.001247239726330643, "suporte_configuracao": 0.00047742759724886917, "conta_contestacao": 0.0023474263905625945, "seguranca_fraude": 0.005777819388769496, "beneficios_consulta": 0.0002947894840278617, "desconto_retencao": 0.0004594740388478861, "plano_nova_linha": 0.0023839166356319527, "parceiros_ofertas": 0.009422159736419859, "bonus_nao_recebido": 0.002424130018257062, "sem_correspondencia": 0.9636897733016649}, "confidence": 0.961269091521776, "input_tokens": 629, "latency_ms": 171.0895719999712} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.000945216858501641, "cancelamento_linha": 0.00033869165083755265, "conta_pagamento_confirmacao": 0.0010027841024127175, "portabilidade": 0.0020003086111126367, "cadastro_atualizacao": 0.9879894882058092, "troca_numero": 0.0022903412313663345, "plano_troca": 7.437578133999835e-05, "sem_correspondencia": 0.00535879355862}, "confidence": 0.9862737008066391, "input_tokens": 421, "latency_ms": 103.09285099998533} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_religacao": 0.0004990972030053979, "cadastro_atualizacao": 0.9968510137292272, "cancelamento_linha": 0.0004327539586269813, "fidelidade_pontos": 0.00035085077548949834, "seguranca_fraude": 0.00016465323796676932, "conta_pagamento_confirmacao": 0.00011267141527801839, "vas_consulta": 8.447741576795274e-05, "portabilidade": 0.0002024323231398378, "internet_consumo": 7.832676160743223e-05, "internet_pacote_adicional": 9.682118501281683e-06, "negociacao_divida": 4.004639166897013e-05, "recarga_realizar": 5.6547812800371244e-05, "parceiros_ofertas": 1.4437352487919997e-05, "conta_contestacao": 1.9722665371394733e-05, "troca_numero": 3.491949138080241e-05, "sem_correspondencia": 0.0010483673476799167}, "confidence": 0.9966410813111755, "input_tokens": 626, "latency_ms": 171.94481100000303} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.030525290581258087, "cancelamento_linha": 0.006361461542513702, "conta_segunda_via": 0.0052768403329386095, "portabilidade": 0.005622280149069517, "internet_problema_conexao": 0.012585176085848353, "suporte_sem_sinal": 0.0173109646708978, "seguranca_fraude": 0.034906819197874674, "sem_correspondencia": 0.8874111674395992}, "confidence": 0.8713270485023992, "input_tokens": 425, "latency_ms": 103.2159149999643} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.0004194641706689669, "troca_numero": 0.0002423508570940049, "cadastro_atualizacao": 0.9974455990029308, "vas_cancelamento": 0.0004004674147984356, "reclamacao_atendimento": 0.00041409005826859133, "cancelamento_linha": 0.0001102785173221076, "portabilidade": 5.797309216867033e-05, "suporte_configuracao": 7.601714113142652e-05, "negociacao_religacao": 8.803035072674407e-05, "recarga_realizar": 1.8384485737256297e-05, "recarga_nao_creditada": 0.00012544814716761984, "sem_correspondencia": 0.0006018967619851563}, "confidence": 0.9972133807304701, "input_tokens": 533, "latency_ms": 143.4574909999924} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_saldo": 0.0007698876884118456, "conta_contestacao": 0.0004033747892288893, "cancelamento_linha": 0.00047656638063314777, "conta_pagamento_confirmacao": 0.000401280616137631, "conta_debito_automatico_digital": 0.00021907798909026407, "internet_consumo": 0.0002527275511215361, "reclamacao_atendimento": 0.0007730539061355804, "cadastro_atualizacao": 0.9951495062450345, "troca_numero": 0.00022630253056165492, "roaming_duvida": 9.927855607123182e-05, "portabilidade": 0.0001783176819083477, "sem_correspondencia": 0.0010506260656653287}, "confidence": 0.9947085522673106, "input_tokens": 542, "latency_ms": 144.38320200002863} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9904248228218822, "vas_contratacao": 0.0008569693118062132, "portabilidade": 0.0009060666800620461, "vas_cancelamento": 0.00016100686445679293, "recarga_nao_creditada": 0.00040235348509247556, "cancelamento_linha": 0.0004971511620014727, "troca_numero": 0.00020477389978582072, "sem_correspondencia": 0.006546855774913095}, "confidence": 0.9890569403678651, "input_tokens": 401, "latency_ms": 103.78074499999457} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.936585291114671, "cancelamento_linha": 0.005009694796341113, "portabilidade": 0.03410741907773484, "sem_correspondencia": 0.024297595011252976}, "confidence": 0.9154470548195613, "input_tokens": 305, "latency_ms": 77.9109440000525} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.0005473329465741088, "cancelamento_linha": 0.00013252027932470463, "atendimento_humano": 0.0002044826185054583, "negociacao_religacao": 0.00024136118764683519, "vas_consulta": 0.0003129794045148433, "troca_numero": 0.0009215237895918932, "beneficios_consulta": 0.00010044557602083467, "portabilidade": 0.00031790295893891797, "cadastro_atualizacao": 0.9947479990298738, "roaming_duvida": 5.235421119291615e-05, "seguranca_fraude": 5.8487836825380655e-05, "suporte_chip_esim": 6.687870653211736e-05, "roaming_cobranca": 3.860983364818766e-05, "conta_pagamento_confirmacao": 2.947248018677502e-05, "conta_debito_automatico_digital": 1.4802150724297011e-05, "sem_correspondencia": 0.0022128469898990903}, "confidence": 0.9943978656318654, "input_tokens": 632, "latency_ms": 171.5706460000206} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"atendimento_humano": 0.0031862240539404034, "portabilidade": 0.0006427424446966252, "negociacao_religacao": 0.0006296699213791463, "seguranca_perda_roubo": 0.0005629060777056533, "suporte_configuracao": 0.000771712886449995, "fidelidade_resgate": 0.00016622627912811188, "vas_contratacao": 0.00015942830315264595, "cancelamento_linha": 0.00022757868103230153, "plano_consulta": 0.0007349248393841189, "vas_cancelamento": 5.777619280777029e-05, "conta_contestacao": 0.0004988717311264657, "conta_vencimento": 0.0006047849662443069, "troca_numero": 0.00031609009842597667, "conta_pagamento_confirmacao": 0.0020268494233231945, "cadastro_atualizacao": 0.9848061102309871, "sem_correspondencia": 0.004608103870216063}, "confidence": 0.9837931842463864, "input_tokens": 618, "latency_ms": 166.9008910000116} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0010915993466505567, "beneficios_consulta": 0.000282474897621518, "troca_numero": 0.0012004581866943737, "bonus_nao_recebido": 0.00035638736362900316, "fidelidade_pontos": 0.0007756752360706008, "cadastro_atualizacao": 0.9908467869552539, "seguranca_perda_roubo": 0.00022113194446244145, "conta_segunda_via": 0.00012713455708858256, "portabilidade": 0.002851864432151162, "negociacao_divida": 4.4577340409899355e-05, "suporte_configuracao": 8.130832319997434e-05, "sem_correspondencia": 0.002120601416768034}, "confidence": 0.990014676678459, "input_tokens": 532, "latency_ms": 142.7874670000051} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9931298066384717, "recarga_realizar": 0.0014311583390535004, "internet_pacote_adicional": 0.0002844521151141624, "portabilidade": 0.0005866237867722475, "troca_numero": 0.0005953636132447949, "conta_debito_automatico_digital": 0.00043066941419363903, "cancelamento_linha": 0.00011945032443165578, "sem_correspondencia": 0.0034224757687183623}, "confidence": 0.9921483504439675, "input_tokens": 397, "latency_ms": 104.11245599999575} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9687521394707207, "recarga_saldo": 0.002451802446121798, "portabilidade": 0.0028506999102489855, "desconto_retencao": 0.0006631028236298376, "suporte_configuracao": 0.0012939536687461423, "troca_numero": 0.018373075920965598, "parceiros_ofertas": 0.0003029488148294781, "cancelamento_linha": 0.0007391304415480391, "conta_segunda_via": 0.0003218402888618391, "marketplace_compra": 2.0150134546979923e-05, "suporte_chip_esim": 5.704722611847717e-05, "negociacao_religacao": 9.282366160509565e-05, "vas_contratacao": 2.036622339831103e-05, "conta_contestacao": 5.5946127075105995e-05, "conta_explicacao": 0.00016207131937136091, "sem_correspondencia": 0.003842901522212261}, "confidence": 0.9666689487687686, "input_tokens": 638, "latency_ms": 171.63980399999446} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0001921125352978082, "vas_consulta": 0.00032810851208250094, "recarga_realizar": 0.0005479074867483639, "cadastro_atualizacao": 0.9930216498115195, "roaming_pacote": 0.00015100945533319594, "portabilidade": 0.00010534631393561548, "troca_numero": 4.628101996921129e-05, "sem_correspondencia": 0.005607584865113805}, "confidence": 0.9920247426417366, "input_tokens": 386, "latency_ms": 103.2614599999988} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 0.0004926640704429195, "troca_numero": 0.0002463471875928162, "cadastro_atualizacao": 0.9980909635118709, "cancelamento_linha": 0.00017411915143085067, "seguranca_fraude": 7.265035173941924e-05, "portabilidade": 8.345528947660735e-05, "fidelidade_pontos": 3.7965038361692864e-05, "sem_correspondencia": 0.0008018353990846546}, "confidence": 0.997818244013567, "input_tokens": 400, "latency_ms": 105.25446700000884} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"vas_consulta": 0.00011710164203161974, "parceiros_ofertas": 0.00013712573525690493, "troca_numero": 0.00033107569209379705, "suporte_sem_sinal": 9.789117727095588e-05, "cadastro_atualizacao": 0.998807759199363, "reclamacao_atendimento": 0.00012751792052343426, "internet_consumo": 2.4754117713078933e-05, "portabilidade": 5.7681760848400524e-05, "marketplace_compra": 9.468061648256459e-05, "roaming_pacote": 1.3624812012722743e-05, "cancelamento_linha": 4.756061852037236e-05, "sem_correspondencia": 0.00014322670788311407}, "confidence": 0.9986993736720323, "input_tokens": 505, "latency_ms": 125.45031299998755} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"vas_cancelamento": 0.00031464865166607885, "bonus_nao_recebido": 0.0005801835718195259, "conta_explicacao": 0.0007093418850176589, "cadastro_atualizacao": 0.30759770289853633, "portabilidade": 0.6859667209322183, "cancelamento_linha": 0.00018000179539871735, "troca_numero": 5.774387516873891e-05, "sem_correspondencia": 0.004593656390174563}, "confidence": 0.6411048239225353, "input_tokens": 408, "latency_ms": 104.84298099999023} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"roaming_duvida": 0.0008724673078983275, "cancelamento_linha": 0.00025186027508870737, "cadastro_atualizacao": 0.9958343746571192, "portabilidade": 0.001399119035028597, "troca_numero": 0.00012591722760996952, "plano_nova_linha": 0.00014151719949280018, "internet_consumo": 5.2631263917334524e-05, "sem_correspondencia": 0.00132211303384495}, "confidence": 0.9952392853224222, "input_tokens": 395, "latency_ms": 104.83668699998816} +{"id": "g0259-portabilidade-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.0051581422252531175, "troca_numero": 0.9449025940723426, "cadastro_atualizacao": 0.02983739765957088, "sem_correspondencia": 0.020101866042833278}, "confidence": 0.926536792096457, "input_tokens": 293, "latency_ms": 76.39989600005492} +{"id": "g0259-portabilidade-curto_neutro-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"marketplace_pedido": 0.003534684675185593, "portabilidade": 0.9789598717281446, "vas_cancelamento": 0.0008934717607833383, "fidelidade_resgate": 0.00122125614238257, "marketplace_compra": 0.000417415507933853, "negociacao_religacao": 0.00014827122523639074, "roaming_cobranca": 9.94292197344815e-05, "cadastro_atualizacao": 0.000502394105287338, "troca_numero": 0.002706158114956472, "internet_problema_conexao": 2.6826502519236418e-05, "cancelamento_linha": 5.502052937959313e-05, "sem_correspondencia": 0.011435200488456594}, "confidence": 0.9770471327943393, "input_tokens": 512, "latency_ms": 122.492292000004} +{"id": "g0259-portabilidade-curto_neutro-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.02213210122051636, "portabilidade": 0.9646045614284197, "cancelamento_linha": 0.0035430057087953147, "negociacao_religacao": 0.0011817409576720809, "recarga_saldo": 0.00022182623781563895, "conta_debito_automatico_digital": 0.0009479490624828973, "cadastro_atualizacao": 0.001831936765092977, "sem_correspondencia": 0.005536878619205188}, "confidence": 0.959548070203908, "input_tokens": 400, "latency_ms": 105.9015470000304} +{"id": "g0259-portabilidade-curto_neutro-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"desconto_retencao": 0.001046150605999912, "internet_problema_conexao": 0.0002158238290035573, "cancelamento_linha": 0.000331903493135662, "troca_numero": 0.001745310381995069, "vas_cancelamento": 0.00020340639319981496, "atendimento_humano": 0.00015043557006486183, "cadastro_atualizacao": 0.00019140453066980408, "conta_vencimento": 0.00016155118732012505, "seguranca_fraude": 0.0002511669018030706, "portabilidade": 0.9943724037598417, "recarga_realizar": 9.097026727590293e-05, "sem_correspondencia": 0.0012394730796904164}, "confidence": 0.9938608041016458, "input_tokens": 496, "latency_ms": 121.97493400003623} +{"id": "g0259-portabilidade-curto_neutro-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9874417363804002, "cancelamento_linha": 0.004201700770748209, "cadastro_atualizacao": 0.002095957464438769, "sem_correspondencia": 0.006260605384412803}, "confidence": 0.9832556485072002, "input_tokens": 300, "latency_ms": 77.61730200002148} +{"id": "g0259-portabilidade-curto_neutro-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"roaming_pacote": 0.009868311071297773, "parceiros_ofertas": 0.0011592048680008377, "cadastro_atualizacao": 0.18132289317219658, "conta_segunda_via": 0.0033746321597333618, "internet_problema_conexao": 0.0009854664614370363, "desconto_retencao": 0.00016319097853323614, "seguranca_fraude": 0.0008870022946342651, "reclamacao_atendimento": 0.00028381838765540504, "cancelamento_linha": 0.0020067292736905083, "portabilidade": 0.7587289310760184, "troca_numero": 0.0019880958622438007, "sem_correspondencia": 0.0392317243945589}, "confidence": 0.7367951975374745, "input_tokens": 520, "latency_ms": 137.4677800000086} +{"id": "g0259-portabilidade-curto_neutro-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.004883543404593196, "suporte_sem_sinal": 0.002402105101912156, "cadastro_atualizacao": 0.0037862728520130853, "desconto_retencao": 0.0006010390643051468, "portabilidade": 0.9811636655814712, "cancelamento_linha": 0.000714577358819394, "roaming_pacote": 0.00026381610310452665, "seguranca_perda_roubo": 0.00011980661287467162, "roaming_duvida": 0.0004163583638662011, "atendimento_humano": 7.384746643173804e-05, "beneficios_consulta": 0.0002711658155735767, "sem_correspondencia": 0.005303802275035025}, "confidence": 0.9794512715434229, "input_tokens": 503, "latency_ms": 121.80284299995492} +{"id": "g0259-portabilidade-curto_neutro-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 0.00041975738835964255, "conta_debito_automatico_digital": 0.00022070310727941505, "reclamacao_atendimento": 0.00019960838783161867, "troca_numero": 0.00015480289091424673, "cancelamento_linha": 0.0001393550930032457, "marketplace_compra": 0.00014951488837673538, "portabilidade": 0.997886040231651, "atendimento_humano": 0.00012042605143491393, "fidelidade_pontos": 0.00023754796722423284, "vas_consulta": 3.55086655391021e-05, "fidelidade_resgate": 3.727570139628739e-05, "cadastro_atualizacao": 9.67784326532437e-05, "suporte_sem_sinal": 5.098260284100697e-05, "plano_consulta": 4.728142347046095e-05, "suporte_chip_esim": 7.406777181108617e-05, "sem_correspondencia": 0.00013034939621377903}, "confidence": 0.9977451095804273, "input_tokens": 638, "latency_ms": 172.2552620000215} +{"id": "g0259-portabilidade-curto_neutro-08-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.003949909498342851, "cadastro_atualizacao": 0.021182919098441506, "portabilidade": 0.9566683323259793, "sem_correspondencia": 0.01819883907723643}, "confidence": 0.9422244431013057, "input_tokens": 300, "latency_ms": 75.8640669999977} +{"id": "g0259-portabilidade-curto_neutro-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"plano_consulta": 0.0015172190688716599, "plano_troca": 0.001443380060573539, "portabilidade": 0.9927147745084873, "cadastro_atualizacao": 0.0015592481901888298, "vas_cancelamento": 0.00040394306308985304, "suporte_chip_esim": 0.0001678336429498118, "seguranca_perda_roubo": 5.3586712374069786e-05, "cancelamento_linha": 7.470535146278749e-05, "marketplace_compra": 0.00012475168515058106, "troca_numero": 0.00018170817044458427, "marketplace_pedido": 0.00018472162498040255, "sem_correspondencia": 0.0015741279214264087}, "confidence": 0.9920524812819861, "input_tokens": 530, "latency_ms": 143.27923299998702} +{"id": "g0259-portabilidade-curto_neutro-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9247944570177226, "cadastro_atualizacao": 0.041257106598371965, "cancelamento_linha": 0.0031073195419608684, "sem_correspondencia": 0.030841116841944616}, "confidence": 0.8997259426902967, "input_tokens": 297, "latency_ms": 75.59423600002901} +{"id": "g0259-portabilidade-curto_neutro-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.007822163068387757, "recarga_realizar": 0.000917561943786556, "desconto_retencao": 0.0005028124289886378, "vas_cancelamento": 0.00016175362112257508, "cadastro_atualizacao": 0.0026445801232254837, "portabilidade": 0.9821699640693953, "cancelamento_linha": 9.091659062065355e-05, "sem_correspondencia": 0.005690248154473088}, "confidence": 0.9796228160793088, "input_tokens": 397, "latency_ms": 104.29044600005} +{"id": "g0262-portabilidade-regionalismo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.17744802273760354, "seguranca_fraude": 0.000784874700190033, "cancelamento_linha": 0.0007256201565978249, "troca_numero": 0.1602571228261063, "conta_contestacao": 0.0011227333754874318, "recarga_nao_creditada": 0.00034878645011510726, "suporte_configuracao": 0.00021850324103792903, "negociacao_divida": 0.0002253846761765397, "suporte_sem_sinal": 0.0004265652025908802, "portabilidade": 0.6471079566979866, "bonus_nao_recebido": 0.00012483133501151205, "roaming_pacote": 0.00011084320253942998, "vas_cancelamento": 3.316845897184819e-05, "vas_contratacao": 0.00017841880275896492, "reclamacao_atendimento": 7.854160379227837e-05, "sem_correspondencia": 0.01080862653303386}, "confidence": 0.6235818204778524, "input_tokens": 647, "latency_ms": 176.83197299999165} +{"id": "g0262-portabilidade-regionalismo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_cobranca": 0.0014635850328711404, "suporte_configuracao": 0.0008413238486478, "portabilidade": 0.9932589139463021, "troca_numero": 0.0009046273976496102, "cadastro_atualizacao": 0.0004683661680664144, "suporte_chip_esim": 0.0010634330972885764, "cancelamento_linha": 0.000108614982713333, "sem_correspondencia": 0.0018911355264611205}, "confidence": 0.9922959016529166, "input_tokens": 431, "latency_ms": 104.84157299998742} +{"id": "g0262-portabilidade-regionalismo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"recarga_saldo": 0.0008939609744666676, "internet_pacote_adicional": 0.0002807790868106619, "internet_problema_conexao": 0.00021783341226802263, "recarga_nao_creditada": 0.0005108997301509466, "roaming_pacote": 0.0002355131887439652, "vas_consulta": 0.00018924305115503688, "troca_numero": 0.0008567612069182173, "fidelidade_resgate": 0.00022692084886492386, "parceiros_ofertas": 0.00029285613931625024, "conta_contestacao": 6.964160384507791e-05, "cadastro_atualizacao": 0.008551518918652863, "conta_explicacao": 0.000815294260140338, "plano_nova_linha": 0.0001451843296373101, "cancelamento_linha": 0.0005727573505686533, "portabilidade": 0.9850589331040266, "sem_correspondencia": 0.001081902794434464}, "confidence": 0.9840628619776284, "input_tokens": 615, "latency_ms": 166.56216400002677} +{"id": "g0262-portabilidade-regionalismo-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9768466714674681, "cadastro_atualizacao": 0.012569086777862105, "cancelamento_linha": 0.0022712211786126268, "sem_correspondencia": 0.00831302057605715}, "confidence": 0.9691288952899574, "input_tokens": 311, "latency_ms": 76.74129499997662} +{"id": "g0262-portabilidade-regionalismo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.008223744440535512, "cancelamento_linha": 0.0007790641304862348, "recarga_realizar": 0.0008961997542565692, "troca_numero": 0.004727307038438671, "conta_contestacao": 0.00037661674354860374, "plano_nova_linha": 0.000370182502407106, "portabilidade": 0.9805989678632057, "parceiros_ofertas": 0.0003289925821678551, "fidelidade_pontos": 0.0005705620367166083, "suporte_sem_sinal": 5.683124051094956e-05, "vas_consulta": 0.00011452920531865665, "sem_correspondencia": 0.0029570024624075656}, "confidence": 0.9788352376689514, "input_tokens": 505, "latency_ms": 123.67924199998015} +{"id": "g0262-portabilidade-regionalismo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.004412025818442578, "cadastro_atualizacao": 0.02007726286309232, "portabilidade": 0.9693909014540689, "sem_correspondencia": 0.006119809864396132}, "confidence": 0.9591878686054255, "input_tokens": 317, "latency_ms": 78.74852700001611} +{"id": "g0262-portabilidade-regionalismo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.022215561534714212, "cancelamento_linha": 0.0012682791902657, "portabilidade": 0.9585930759468436, "sem_correspondencia": 0.017923083328176544}, "confidence": 0.9447907679291245, "input_tokens": 308, "latency_ms": 77.24351600001} +{"id": "g0262-portabilidade-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["plano_nova_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.0015291903667586481, "suporte_chip_esim": 0.007635324441971605, "conta_contestacao": 0.005011524340799962, "seguranca_perda_roubo": 0.0036456938091424147, "negociacao_religacao": 0.0774077032465549, "roaming_cobranca": 0.09381856697668858, "troca_numero": 0.6423060856467745, "conta_explicacao": 0.03404027949996729, "reclamacao_atendimento": 0.020381866176828932, "marketplace_pedido": 0.0026821149946146946, "cadastro_atualizacao": 0.0655274660749774, "sem_correspondencia": 0.046014184424921216}, "confidence": 0.6097884570692084, "input_tokens": 545, "latency_ms": 144.5897659999673} +{"id": "g0262-portabilidade-regionalismo-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"seguranca_fraude": 0.0017619545067508143, "troca_numero": 0.0003383878490334399, "suporte_chip_esim": 0.00045558344281111624, "roaming_pacote": 0.0004759385000712756, "conta_vencimento": 0.00031978759160122496, "suporte_sem_sinal": 0.0002061644261469572, "cancelamento_linha": 0.00014227237638889532, "bonus_nao_recebido": 0.00014692766083498925, "internet_consumo": 0.0005717150128356556, "reclamacao_atendimento": 5.5122996030859975e-05, "cadastro_atualizacao": 0.00140442710505866, "vas_consulta": 0.0006101550922139857, "plano_consulta": 0.00026205130161981014, "recarga_realizar": 0.0009494576690548782, "portabilidade": 0.9810670588777859, "sem_correspondencia": 0.011232995591761516}, "confidence": 0.9798048628029716, "input_tokens": 632, "latency_ms": 171.1257219999993} +{"id": "g0262-portabilidade-regionalismo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"reclamacao_atendimento": 0.0008593615743591609, "internet_consumo": 0.00017271539402923626, "cadastro_atualizacao": 0.0013185575882920827, "conta_pagamento_confirmacao": 0.00022058131346055297, "troca_numero": 0.001257084414043783, "portabilidade": 0.9945007709679867, "desconto_retencao": 8.264545040036741e-05, "conta_debito_automatico_digital": 0.000150228414374651, "cancelamento_linha": 0.00012521422679624033, "parceiros_ofertas": 8.892080496576577e-06, "plano_nova_linha": 4.9364868058288394e-05, "sem_correspondencia": 0.0012545837077023686}, "confidence": 0.9940008410559852, "input_tokens": 535, "latency_ms": 143.80936800000654} +{"id": "g0262-portabilidade-regionalismo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0024578866250678697, "portabilidade": 0.9824946269155458, "cadastro_atualizacao": 0.008085586253817821, "sem_correspondencia": 0.0069619002055685995}, "confidence": 0.9766595025540611, "input_tokens": 305, "latency_ms": 76.55716299996129} +{"id": "g0265-portabilidade-indireto_multiplo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 164, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9838523566008758, "cadastro_atualizacao": 0.008361035050530864, "cancelamento_linha": 0.0020738260939415784, "sem_correspondencia": 0.005712782254651777}, "confidence": 0.9784698088011675, "input_tokens": 335, "latency_ms": 79.49211599998307} +{"id": "g0265-portabilidade-indireto_multiplo-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9828614890025451, "troca_numero": 0.005404142185891926, "recarga_saldo": 0.0014884972601392034, "conta_vencimento": 0.0009822892336858765, "plano_consulta": 0.001466488353878402, "cadastro_atualizacao": 0.004310583994156175, "parceiros_ofertas": 0.0014569651994728267, "fidelidade_resgate": 0.0002052371614977165, "cancelamento_linha": 0.00033398181739823917, "seguranca_perda_roubo": 2.0309431989357332e-05, "beneficios_consulta": 0.00010562457124438836, "reclamacao_atendimento": 0.00010680310798819826, "conta_contestacao": 5.2366252178460764e-05, "suporte_sem_sinal": 8.061160432125712e-05, "bonus_nao_recebido": 0.0001315569983876818, "sem_correspondencia": 0.0009930538252254093}, "confidence": 0.9817189216027148, "input_tokens": 627, "latency_ms": 170.89736400004085} +{"id": "g0265-portabilidade-indireto_multiplo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_segunda_via": 0.0007485186159237822, "plano_consulta": 0.00022216453674381818, "bonus_nao_recebido": 0.00047011425409103515, "suporte_sem_sinal": 0.0004714589395491093, "recarga_saldo": 0.0020979054368995653, "cadastro_atualizacao": 0.41261821443108687, "troca_numero": 0.2570219504139526, "portabilidade": 0.3234973606538643, "beneficios_consulta": 0.0005323232760253597, "cancelamento_linha": 0.00018114997592206505, "marketplace_pedido": 0.0001135922399650234, "vas_contratacao": 0.0001156454461938105, "conta_debito_automatico_digital": 0.0001347561570643774, "internet_consumo": 0.00010543343689740744, "fidelidade_pontos": 0.00013866235048349003, "sem_correspondencia": 0.0015307498353374744}, "confidence": 0.3734594287264927, "input_tokens": 664, "latency_ms": 180.0729130000036} +{"id": "g0265-portabilidade-indireto_multiplo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0024815388489992135, "portabilidade": 0.9849040433147989, "cadastro_atualizacao": 0.004952593016005741, "sem_correspondencia": 0.007661824820196208}, "confidence": 0.9798720577530652, "input_tokens": 310, "latency_ms": 76.52162599998746} +{"id": "g0265-portabilidade-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"seguranca_perda_roubo": 0.003047102479169669, "roaming_cobranca": 0.0019937928071265994, "troca_numero": 0.23690225489004488, "conta_vencimento": 0.003907439164349948, "cancelamento_linha": 0.001176415199764858, "bonus_nao_recebido": 0.000907430474502153, "cadastro_atualizacao": 0.7294951398642603, "fidelidade_pontos": 0.0003014601079307348, "vas_consulta": 0.0021570400102119973, "conta_explicacao": 0.0027980350125112055, "seguranca_fraude": 0.0002539555937363336, "plano_consulta": 0.00012160393267593503, "recarga_saldo": 9.420026661407268e-05, "conta_pagamento_confirmacao": 0.0005421830815065187, "reclamacao_atendimento": 7.103201179972784e-05, "sem_correspondencia": 0.016230915103795245}, "confidence": 0.7114614825218777, "input_tokens": 663, "latency_ms": 180.01139799997645} +{"id": "g0265-portabilidade-indireto_multiplo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9750622131836448, "cadastro_atualizacao": 0.011744478680197354, "cancelamento_linha": 0.004511944461760065, "sem_correspondencia": 0.00868136367439771}, "confidence": 0.966749617578193, "input_tokens": 320, "latency_ms": 76.81624800000009} +{"id": "g0265-portabilidade-indireto_multiplo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.974205233223791, "cancelamento_linha": 0.004964445029606343, "cadastro_atualizacao": 0.006710702276707936, "sem_correspondencia": 0.014119619469894717}, "confidence": 0.9656069776317217, "input_tokens": 316, "latency_ms": 77.28707699999404} +{"id": "g0265-portabilidade-indireto_multiplo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_cobranca": 0.001176117555099907, "cancelamento_linha": 0.008271604380584632, "portabilidade": 0.9837557599643206, "recarga_realizar": 0.002058597968334125, "internet_consumo": 0.0002608435070262396, "cadastro_atualizacao": 0.0004650987384796527, "troca_numero": 0.00014785071545903454, "sem_correspondencia": 0.003864127170695735}, "confidence": 0.9814351542449378, "input_tokens": 396, "latency_ms": 103.6158819999855} +{"id": "g0265-portabilidade-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"reclamacao_atendimento": 0.0018320037844534408, "plano_nova_linha": 0.030924517170415444, "cadastro_atualizacao": 0.8552820612131279, "troca_numero": 0.09830969026991862, "cancelamento_linha": 0.0005278586444784937, "marketplace_compra": 7.096570114653055e-05, "conta_vencimento": 0.00021542505797170534, "sem_correspondencia": 0.012837478158487875}, "confidence": 0.8346080699578604, "input_tokens": 421, "latency_ms": 104.33906000002935} +{"id": "g0265-portabilidade-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"atendimento_humano": 0.0046823475271151275, "cadastro_atualizacao": 0.19981493373441916, "negociacao_divida": 0.00090436233396408, "desconto_retencao": 0.00025116420556722384, "cancelamento_linha": 0.000527058312570805, "troca_numero": 0.7710293880035449, "vas_contratacao": 0.00028388905443505076, "conta_debito_automatico_digital": 0.00018911286362304823, "conta_pagamento_confirmacao": 0.00012602186724058824, "seguranca_perda_roubo": 9.460206869401154e-06, "parceiros_ofertas": 4.416937494254852e-05, "sem_correspondencia": 0.02213809251570805}, "confidence": 0.7502138778220488, "input_tokens": 526, "latency_ms": 141.16834399999334} +{"id": "g0265-portabilidade-indireto_multiplo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.018080558952719986, "portabilidade": 0.952347284649633, "cancelamento_linha": 0.0030415827183697757, "sem_correspondencia": 0.02653057367927721}, "confidence": 0.9364630461995107, "input_tokens": 320, "latency_ms": 77.78923999995868} +{"id": "g0265-portabilidade-indireto_multiplo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_duvida": 0.0009579963223645757, "cancelamento_linha": 0.0004868063009620444, "troca_numero": 0.00511039793011735, "cadastro_atualizacao": 0.0010124611283314725, "conta_segunda_via": 0.0006464591612306384, "portabilidade": 0.9880163180485373, "vas_cancelamento": 6.603152205097022e-05, "sem_correspondencia": 0.0037035295864056568}, "confidence": 0.9863043634840425, "input_tokens": 423, "latency_ms": 104.29922100001932} +{"id": "g0269-cancelamento_linha-regionalismo-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.0006350458447476872, "troca_numero": 0.0005376324599071149, "cadastro_atualizacao": 0.0008913664228670462, "cancelamento_linha": 0.9945961752207866, "portabilidade": 0.0005847360187289919, "reclamacao_atendimento": 0.0008142113297977943, "vas_cancelamento": 0.00023956678578322446, "sem_correspondencia": 0.0017012659173816587}, "confidence": 0.9938242002523275, "input_tokens": 425, "latency_ms": 104.20680900000434} +{"id": "g0269-cancelamento_linha-regionalismo-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_pagamento_confirmacao": 0.0023412072156882, "conta_debito_automatico_digital": 0.0006486496223729338, "vas_consulta": 0.0003083126819319554, "suporte_sem_sinal": 0.0006737354264876212, "negociacao_divida": 0.0010521781981154231, "roaming_pacote": 0.018927796712085755, "cancelamento_linha": 0.9314661628764067, "desconto_retencao": 0.0004972529734420237, "troca_numero": 0.0006351088924027429, "recarga_saldo": 0.0008834810342490576, "vas_cancelamento": 0.02282400972262399, "recarga_realizar": 0.000580333926660574, "cadastro_atualizacao": 0.00018055655445378064, "portabilidade": 0.0003964858479442002, "roaming_cobranca": 0.0005062332123391255, "sem_correspondencia": 0.018078495102795925}, "confidence": 0.9268972404015005, "input_tokens": 629, "latency_ms": 171.4496859999599} +{"id": "g0269-cancelamento_linha-regionalismo-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.01673648568810689, "cancelamento_linha": 0.9696179620087786, "portabilidade": 0.009256287874018, "sem_correspondencia": 0.004389264429096486}, "confidence": 0.9594906160117048, "input_tokens": 305, "latency_ms": 76.01570500003163} +{"id": "g0269-cancelamento_linha-regionalismo-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.004005293044212575, "negociacao_religacao": 0.00022189378216172577, "portabilidade": 0.0007361955378997547, "troca_numero": 0.00017602326381002925, "internet_problema_conexao": 0.0005640974553663516, "vas_contratacao": 0.00015997979245804667, "plano_consulta": 0.0004201533935333109, "desconto_retencao": 0.00016567030083484416, "cadastro_atualizacao": 0.0009007041956798947, "fidelidade_pontos": 0.0006094789117796532, "cancelamento_linha": 0.9882373415136401, "sem_correspondencia": 0.003803168808623716}, "confidence": 0.9871680089239709, "input_tokens": 516, "latency_ms": 135.2903549999951} +{"id": "g0269-cancelamento_linha-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cadastro_atualizacao": 0.0021684837760413316, "marketplace_pedido": 0.0008355188410472139, "negociacao_divida": 0.0004164850723502856, "desconto_retencao": 0.00028577930073924314, "vas_cancelamento": 0.7599656724941212, "portabilidade": 0.22230745096707605, "troca_numero": 0.00010052636511033229, "sem_correspondencia": 0.013920083183514164}, "confidence": 0.7256750542789959, "input_tokens": 420, "latency_ms": 103.84693599996808} +{"id": "g0269-cancelamento_linha-regionalismo-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.009970733754197873, "vas_cancelamento": 0.034398194998362656, "plano_consulta": 0.0005435872305484443, "desconto_retencao": 0.0003004303676606511, "troca_numero": 0.0003971092848256757, "cadastro_atualizacao": 0.00044782866852333554, "cancelamento_linha": 0.9248544619303153, "sem_correspondencia": 0.029087653765566147}, "confidence": 0.9141193850632174, "input_tokens": 411, "latency_ms": 105.12107599998899} +{"id": "g0269-cancelamento_linha-regionalismo-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.0023470656596490036, "vas_consulta": 0.0006493360706492716, "cancelamento_linha": 0.9865495526478837, "cadastro_atualizacao": 0.0007549513910363592, "vas_cancelamento": 0.0036039187260952605, "roaming_cobranca": 0.0005068462779013754, "portabilidade": 0.0009208174083239981, "recarga_realizar": 0.00013453413634081045, "desconto_retencao": 0.00035609212460927485, "troca_numero": 0.00010212470321667527, "suporte_sem_sinal": 0.0013380805874947236, "sem_correspondencia": 0.002736680266799726}, "confidence": 0.9853267847067823, "input_tokens": 507, "latency_ms": 122.8748319999795} +{"id": "g0269-cancelamento_linha-regionalismo-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.010436889201209186, "vas_cancelamento": 0.007283083544287791, "cancelamento_linha": 0.9708761011098108, "sem_correspondencia": 0.01140392614469212}, "confidence": 0.9611681348130814, "input_tokens": 307, "latency_ms": 77.92496600001186} +{"id": "g0269-cancelamento_linha-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"suporte_chip_esim": 0.0023366667153905895, "troca_numero": 0.0007390786887934005, "conta_debito_automatico_digital": 0.0013560163390524836, "recarga_realizar": 0.0004203419607732194, "negociacao_religacao": 0.00040146507518205177, "roaming_pacote": 0.0002861416610259801, "internet_problema_conexao": 0.0007170566159365245, "vas_cancelamento": 0.9890045349793617, "seguranca_fraude": 0.00040377232725984205, "portabilidade": 0.0009724460935716992, "cadastro_atualizacao": 0.00029046513012331556, "marketplace_compra": 0.00019990295635604209, "beneficios_consulta": 0.00010835427974171308, "desconto_retencao": 7.080564543361474e-05, "vas_consulta": 0.0002208985764328129, "sem_correspondencia": 0.002472052955564894}, "confidence": 0.9882715039779857, "input_tokens": 642, "latency_ms": 177.05839100000276} +{"id": "g0269-cancelamento_linha-regionalismo-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.019577568420504995, "portabilidade": 0.30439638690345067, "cancelamento_linha": 0.6562487152033296, "sem_correspondencia": 0.01977732947271475}, "confidence": 0.5416649536044394, "input_tokens": 309, "latency_ms": 77.26850199998125} +{"id": "g0269-cancelamento_linha-regionalismo-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9838791936291067, "portabilidade": 0.004258061196278447, "vas_cancelamento": 0.0074346018198100435, "sem_correspondencia": 0.004428143354804897}, "confidence": 0.9785055915054756, "input_tokens": 313, "latency_ms": 77.63272200003257} +{"id": "g0269-cancelamento_linha-regionalismo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.0025861784694096767, "portabilidade": 0.0013379549227590228, "cadastro_atualizacao": 0.0009048416447022631, "suporte_configuracao": 0.00021594948923536303, "vas_cancelamento": 0.0044237505414147105, "desconto_retencao": 0.000854653303537287, "cancelamento_linha": 0.979346380856692, "sem_correspondencia": 0.010330290772249664}, "confidence": 0.9763958638362195, "input_tokens": 412, "latency_ms": 105.5640120000021} +{"id": "g0270-cancelamento_linha-emocional-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0006459657868293791, "internet_pacote_adicional": 0.00030066567139918065, "desconto_retencao": 0.0006745110389724012, "cancelamento_linha": 0.9949405831907187, "vas_consulta": 0.0005564655305975135, "parceiros_ofertas": 0.0001132709351327744, "conta_debito_automatico_digital": 0.00025160398757786544, "troca_numero": 8.013573240915309e-05, "vas_cancelamento": 9.643471747206272e-05, "portabilidade": 4.73801985074654e-05, "conta_pagamento_confirmacao": 5.485187176636895e-05, "sem_correspondencia": 0.0022381313386171564}, "confidence": 0.9944806362080564, "input_tokens": 518, "latency_ms": 136.72627699997975} +{"id": "g0270-cancelamento_linha-emocional-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"recarga_saldo": 0.0006843838985870509, "atendimento_humano": 0.0002460426627769643, "troca_numero": 0.0005082146837700971, "recarga_realizar": 0.00021584832319561625, "portabilidade": 0.001115564077176468, "cancelamento_linha": 0.9858883782555021, "cadastro_atualizacao": 0.0002783100781016513, "vas_consulta": 0.00023886444619974123, "reclamacao_atendimento": 0.00518704358557791, "desconto_retencao": 0.00010444195207698222, "roaming_duvida": 0.00012508579451808103, "plano_consulta": 9.883858631213886e-05, "vas_cancelamento": 0.00011169607319319864, "suporte_sem_sinal": 3.896923611612184e-05, "fidelidade_pontos": 9.606441850591599e-05, "sem_correspondencia": 0.005062253928390102}, "confidence": 0.9849476034725356, "input_tokens": 625, "latency_ms": 170.781312000031} +{"id": "g0270-cancelamento_linha-emocional-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.8829882111613415, "portabilidade": 0.0033265324962843527, "vas_cancelamento": 0.08462058273381573, "sem_correspondencia": 0.02906467360855848}, "confidence": 0.8439842815484551, "input_tokens": 307, "latency_ms": 75.99072800002205} +{"id": "g0270-cancelamento_linha-emocional-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9780707896558013, "portabilidade": 0.006788855215207871, "vas_cancelamento": 0.005496975120574379, "sem_correspondencia": 0.009643380008416424}, "confidence": 0.9707610528744017, "input_tokens": 303, "latency_ms": 77.07541199999923} +{"id": "g0270-cancelamento_linha-emocional-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.03946877507226991, "portabilidade": 0.001987136754071158, "cadastro_atualizacao": 0.0002984335905646761, "troca_numero": 0.0002779659695031191, "conta_segunda_via": 0.0002803823598264409, "desconto_retencao": 0.0003181393156837808, "cancelamento_linha": 0.9503587852377027, "sem_correspondencia": 0.0070103817003782645}, "confidence": 0.9432671831288028, "input_tokens": 411, "latency_ms": 108.36697899998171} +{"id": "g0270-cancelamento_linha-emocional-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.3709770631021947, "cancelamento_linha": 0.5858507312373948, "portabilidade": 0.009265266472057873, "sem_correspondencia": 0.03390693918835271}, "confidence": 0.4478009749831931, "input_tokens": 303, "latency_ms": 77.42257000001018} +{"id": "g0270-cancelamento_linha-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"marketplace_compra": 0.0029462532314449134, "negociacao_divida": 0.000734561963330341, "troca_numero": 0.0003628450666537786, "recarga_saldo": 0.00017011120884413033, "fidelidade_resgate": 0.00574426324916946, "vas_cancelamento": 0.9630177283071685, "cadastro_atualizacao": 0.014303232467261562, "desconto_retencao": 0.00031438149746455753, "portabilidade": 0.000616027374196728, "fidelidade_pontos": 3.710575616423043e-05, "conta_explicacao": 0.00011190263363559656, "suporte_sem_sinal": 3.7402415608418346e-05, "roaming_duvida": 5.2695883393694346e-05, "suporte_configuracao": 6.741821836003494e-05, "conta_pagamento_confirmacao": 0.00012904848702763113, "sem_correspondencia": 0.011355022240276267}, "confidence": 0.9605522435276463, "input_tokens": 651, "latency_ms": 177.90756800002328} +{"id": "g0270-cancelamento_linha-emocional-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_explicacao": 0.0013418719602746752, "portabilidade": 0.001919385087244262, "desconto_retencao": 0.0002991640725059702, "vas_cancelamento": 0.5901807351420381, "cadastro_atualizacao": 0.0003613270252528965, "cancelamento_linha": 0.4046714527697603, "conta_pagamento_confirmacao": 0.00017093927229047632, "plano_consulta": 6.144958265689985e-05, "recarga_nao_creditada": 4.451182848448795e-05, "troca_numero": 7.172207348900823e-06, "negociacao_divida": 1.9978679414933026e-05, "sem_correspondencia": 0.0009220123727281826}, "confidence": 0.5529244383367686, "input_tokens": 513, "latency_ms": 133.97740999999996} +{"id": "g0270-cancelamento_linha-emocional-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.0016070620280904098, "recarga_saldo": 9.526595332694804e-05, "vas_cancelamento": 0.34410109000244665, "cadastro_atualizacao": 0.0003069292460591665, "marketplace_pedido": 0.00044162376491215394, "negociacao_religacao": 0.00010587594490585363, "portabilidade": 0.000270907251191282, "desconto_retencao": 0.0002347495907305643, "cancelamento_linha": 0.6401380659774418, "troca_numero": 0.00044284134435199714, "roaming_pacote": 0.00024779251296767885, "sem_correspondencia": 0.012007796383575471}, "confidence": 0.6074233447026638, "input_tokens": 509, "latency_ms": 126.78176600002189} +{"id": "g0270-cancelamento_linha-emocional-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0009308163619216435, "troca_numero": 0.00023492744723285568, "cancelamento_linha": 0.9953380245120078, "conta_pagamento_confirmacao": 0.0006433510909945289, "portabilidade": 0.0003219777054234376, "bonus_nao_recebido": 0.0001296746878811672, "vas_cancelamento": 0.00013129349833945552, "desconto_retencao": 8.600991526158756e-05, "roaming_duvida": 0.0003761257727727106, "conta_explicacao": 7.622491015888692e-05, "seguranca_perda_roubo": 0.0013011457946607587, "sem_correspondencia": 0.0004304283033452683}, "confidence": 0.994914208558554, "input_tokens": 529, "latency_ms": 143.68905699996048} +{"id": "g0270-cancelamento_linha-emocional-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.0010674544617635486, "cancelamento_linha": 0.9919884802165345, "portabilidade": 0.0015066159450803193, "cadastro_atualizacao": 0.000519023622760071, "conta_vencimento": 0.00034562954399863045, "vas_cancelamento": 0.0018206911249934548, "troca_numero": 0.00017439114688675862, "sem_correspondencia": 0.0025777139379826535}, "confidence": 0.9908439773903251, "input_tokens": 396, "latency_ms": 104.01576199996043} +{"id": "g0270-cancelamento_linha-emocional-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.006395967364266743, "vas_cancelamento": 0.10363824638154875, "cancelamento_linha": 0.8820163300111198, "sem_correspondencia": 0.007949456243064795}, "confidence": 0.8426884400148262, "input_tokens": 300, "latency_ms": 76.98214699996697} +{"id": "g0271-cancelamento_linha-longo_contexto-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 98, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 222, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0032702921390400405, "vas_cancelamento": 0.023606327161431878, "cancelamento_linha": 0.9627563000709476, "sem_correspondencia": 0.010367080628580522}, "confidence": 0.9503417334279298, "input_tokens": 358, "latency_ms": 85.05043399998158} +{"id": "g0271-cancelamento_linha-longo_contexto-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_consulta": 0.0010640324097422097, "fidelidade_resgate": 8.196091801444447e-05, "internet_pacote_adicional": 0.00010522765813772726, "portabilidade": 0.000370324361141533, "negociacao_religacao": 0.00016599104840896232, "desconto_retencao": 0.0005190543465094143, "beneficios_consulta": 0.0011863728108682462, "roaming_duvida": 0.0008540776271619503, "vas_cancelamento": 0.31723633193811596, "roaming_pacote": 0.00042550235958138373, "suporte_chip_esim": 0.0007088812016138861, "cancelamento_linha": 0.6768916796275577, "recarga_nao_creditada": 0.00014204318554333816, "troca_numero": 5.305554476664945e-05, "cadastro_atualizacao": 6.905863602054495e-05, "sem_correspondencia": 0.0001264063268160822}, "confidence": 0.6553511249360614, "input_tokens": 664, "latency_ms": 180.32500600003232} +{"id": "g0271-cancelamento_linha-longo_contexto-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 212, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 0.0008413809603729893, "bonus_nao_recebido": 0.00012696600077859318, "cadastro_atualizacao": 0.0004784573617139726, "plano_troca": 0.0006027739493592639, "internet_pacote_adicional": 0.0006657664646619784, "cancelamento_linha": 0.9904266315151614, "portabilidade": 0.00021468660462939344, "roaming_duvida": 0.0004052973891824169, "conta_debito_automatico_digital": 0.0024399358478211603, "marketplace_compra": 3.189662351899653e-05, "troca_numero": 5.21750147178468e-05, "vas_cancelamento": 0.00024533089359851206, "fidelidade_pontos": 7.565949819076288e-05, "desconto_retencao": 4.02103635302634e-05, "conta_pagamento_confirmacao": 5.8740544405968944e-05, "sem_correspondencia": 0.003294090968356257}, "confidence": 0.9897884069495053, "input_tokens": 700, "latency_ms": 184.4754029999649} +{"id": "g0271-cancelamento_linha-longo_contexto-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.020485649285478174, "bonus_nao_recebido": 0.0013201130153156011, "vas_cancelamento": 0.2511439416868556, "cancelamento_linha": 0.7244165308384175, "troca_numero": 0.0013960948686032317, "cadastro_atualizacao": 7.659674049064087e-05, "desconto_retencao": 2.6060802994614586e-05, "sem_correspondencia": 0.0011350127618445808}, "confidence": 0.6850474638153343, "input_tokens": 460, "latency_ms": 112.2160479999934} +{"id": "g0271-cancelamento_linha-longo_contexto-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.06330473040486888, "cancelamento_linha": 0.9088694726627025, "portabilidade": 0.0194573450081442, "sem_correspondencia": 0.008368451924284481}, "confidence": 0.8784926302169366, "input_tokens": 343, "latency_ms": 84.65606100003242} +{"id": "g0271-cancelamento_linha-longo_contexto-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.001054156880709489, "troca_numero": 0.0007762920119309708, "desconto_retencao": 0.0005765780035365842, "portabilidade": 0.3085428188846751, "cadastro_atualizacao": 0.0010378597168599923, "cancelamento_linha": 0.6808376556605146, "vas_cancelamento": 0.0002499695412003736, "sem_correspondencia": 0.006924669300573015}, "confidence": 0.635243035040588, "input_tokens": 442, "latency_ms": 105.61190200002102} +{"id": "g0271-cancelamento_linha-longo_contexto-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 201, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9786790340364258, "cadastro_atualizacao": 0.002340437400152981, "portabilidade": 0.0022892756994506848, "desconto_retencao": 0.0003478003253269573, "vas_contratacao": 0.0017549866131542605, "troca_numero": 0.000412433480418265, "vas_cancelamento": 0.004988944265218007, "sem_correspondencia": 0.009187088179853104}, "confidence": 0.9756331817559152, "input_tokens": 453, "latency_ms": 112.2438079999597} +{"id": "g0271-cancelamento_linha-longo_contexto-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 202, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0003727640044260124, "conta_segunda_via": 0.00013282819970904082, "troca_numero": 0.000303509663297715, "desconto_retencao": 0.00013205810424383256, "beneficios_consulta": 0.0004163244701992281, "cancelamento_linha": 0.9974105676986692, "marketplace_compra": 8.67245877568337e-05, "vas_consulta": 0.0001491518902626284, "roaming_cobranca": 0.00011618176673330923, "portabilidade": 2.556008621852804e-05, "internet_pacote_adicional": 7.012763759020207e-05, "negociacao_divida": 3.8205045195721905e-05, "conta_contestacao": 3.8911415443132594e-05, "vas_cancelamento": 1.8580024865064453e-05, "internet_consumo": 4.6229077502321896e-05, "sem_correspondencia": 0.0006422763278872507}, "confidence": 0.9972379388785805, "input_tokens": 671, "latency_ms": 180.95604400002685} +{"id": "g0271-cancelamento_linha-longo_contexto-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 203, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9662700532385743, "desconto_retencao": 0.0005120215300341182, "plano_nova_linha": 0.0006551428731670658, "troca_numero": 0.00024761679663622604, "portabilidade": 0.002146658330227053, "vas_cancelamento": 0.02610181936507145, "cadastro_atualizacao": 0.0004932631099598426, "sem_correspondencia": 0.0035734247563298694}, "confidence": 0.9614514894155135, "input_tokens": 447, "latency_ms": 105.53340499996011} +{"id": "g0271-cancelamento_linha-longo_contexto-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["reclamacao_atendimento", "seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 191, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_debito_automatico_digital": 0.0006388998398957294, "conta_segunda_via": 0.0001430782504551849, "cadastro_atualizacao": 0.0002504113711723712, "negociacao_divida": 0.00010595826732043608, "marketplace_pedido": 0.0009641397278743562, "vas_cancelamento": 0.7857420368846431, "recarga_realizar": 0.0007318490557396959, "troca_numero": 0.00021322704184038014, "portabilidade": 0.0009742700272041572, "cancelamento_linha": 0.20503475166004284, "beneficios_consulta": 9.871273971511601e-05, "desconto_retencao": 0.00011805515437544867, "bonus_nao_recebido": 5.5072116359657414e-05, "seguranca_perda_roubo": 0.00025874099016878966, "internet_problema_conexao": 0.00012583647600342867, "sem_correspondencia": 0.004544960397189563}, "confidence": 0.7714581726769526, "input_tokens": 689, "latency_ms": 182.74862399999847} +{"id": "g0271-cancelamento_linha-longo_contexto-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 196, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.0047749297398635236, "recarga_nao_creditada": 0.0008045769031552468, "cancelamento_linha": 0.987208987218293, "suporte_chip_esim": 0.0014009773441065545, "portabilidade": 0.0016063617121439611, "suporte_sem_sinal": 0.00038116502290225874, "roaming_duvida": 0.0003808358275327555, "fidelidade_pontos": 0.00017735863957695506, "cadastro_atualizacao": 0.0004778343826169295, "desconto_retencao": 7.108347256999369e-05, "troca_numero": 0.00020578181044063302, "roaming_pacote": 5.7709439225428854e-05, "fidelidade_resgate": 5.1863137331401935e-05, "conta_debito_automatico_digital": 0.00017472005295520465, "vas_cancelamento": 0.00019790673740506342, "sem_correspondencia": 0.002027908559880947}, "confidence": 0.9863562530328461, "input_tokens": 685, "latency_ms": 184.49427299998433} +{"id": "g0271-cancelamento_linha-longo_contexto-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 214, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0020036994238563297, "cadastro_atualizacao": 0.0006183617487673962, "atendimento_humano": 0.002111531293611825, "troca_numero": 0.001007549766774862, "cancelamento_linha": 0.9916520588685793, "vas_cancelamento": 0.0003708898655861651, "plano_troca": 0.0002107076564020159, "internet_consumo": 0.00024575417562693654, "fidelidade_resgate": 0.00047928012637612295, "desconto_retencao": 6.820878997669205e-05, "suporte_chip_esim": 0.00017983669480183906, "sem_correspondencia": 0.0010521215896406217}, "confidence": 0.9908931551293592, "input_tokens": 564, "latency_ms": 148.70857799996884} +{"id": "g0274-troca_numero-informal_abreviado-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_contratacao": 0.002261674477356421, "internet_problema_conexao": 0.0018023500439295073, "troca_numero": 0.9072980448384842, "desconto_retencao": 0.0010722272247722894, "bonus_nao_recebido": 0.0005382717010225819, "vas_consulta": 0.00018509250170553506, "marketplace_pedido": 0.00013755903749858645, "recarga_nao_creditada": 0.0001822569727653702, "seguranca_fraude": 0.0013496500154548724, "portabilidade": 0.0820718441281408, "cancelamento_linha": 0.00045221281775682375, "negociacao_divida": 0.00010416290166848186, "fidelidade_resgate": 4.8826501822329794e-05, "internet_consumo": 0.00012092606956219842, "cadastro_atualizacao": 0.0005346918469690418, "sem_correspondencia": 0.001840208921090877}, "confidence": 0.9011179144943834, "input_tokens": 627, "latency_ms": 171.0714840000378} +{"id": "g0274-troca_numero-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"plano_nova_linha": 0.0010174742264773067, "plano_consulta": 0.0003412847376252414, "suporte_configuracao": 0.0015914297114410292, "cadastro_atualizacao": 0.06504306543167117, "portabilidade": 0.9287489130121404, "conta_pagamento_confirmacao": 0.00014115032844082493, "cancelamento_linha": 6.090156342910936e-05, "sem_correspondencia": 0.0030557809887749978}, "confidence": 0.9185701862995888, "input_tokens": 410, "latency_ms": 104.33633499997086} +{"id": "g0274-troca_numero-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.39972965670161287, "seguranca_fraude": 0.00145264048799266, "roaming_duvida": 0.0037194546442132414, "suporte_chip_esim": 0.0031591567872987962, "beneficios_consulta": 0.00044107590085842375, "internet_problema_conexao": 0.00044650973186795376, "plano_troca": 0.00013762041745684595, "portabilidade": 0.5759083355575698, "internet_consumo": 0.00028313650240307554, "cancelamento_linha": 4.8345535725969193e-05, "plano_nova_linha": 0.0002069654231996552, "sem_correspondencia": 0.014467102309800724}, "confidence": 0.5373545478809852, "input_tokens": 535, "latency_ms": 143.9889449999896} +{"id": "g0274-troca_numero-informal_abreviado-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.24315750551708168, "cadastro_atualizacao": 0.004552609828112296, "vas_cancelamento": 0.0003906404167923137, "conta_segunda_via": 0.0002691063952118797, "internet_consumo": 0.0025116388561396553, "troca_numero": 0.739551876512551, "vas_contratacao": 0.0003664331000301649, "internet_pacote_adicional": 0.0002147951787575718, "suporte_sem_sinal": 0.00018359303995599735, "negociacao_divida": 3.3633567744719627e-05, "desconto_retencao": 6.54775987260442e-05, "marketplace_pedido": 5.997816223790467e-05, "conta_pagamento_confirmacao": 4.970562655364956e-05, "cancelamento_linha": 2.298387827622238e-05, "conta_explicacao": 0.00016433554360463734, "sem_correspondencia": 0.008405686778224212}, "confidence": 0.7221886682800546, "input_tokens": 635, "latency_ms": 172.87450899999612} +{"id": "g0274-troca_numero-informal_abreviado-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.8879308576192305, "cancelamento_linha": 0.003218704431027463, "plano_troca": 0.0008156231753755436, "suporte_configuracao": 0.0005620363203273021, "portabilidade": 0.09772243320498171, "cadastro_atualizacao": 0.003452841416505524, "vas_cancelamento": 0.0002516892131589159, "sem_correspondencia": 0.006045814619393203}, "confidence": 0.8719209801362633, "input_tokens": 405, "latency_ms": 104.41329000002497} +{"id": "g0274-troca_numero-informal_abreviado-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.7167513501749515, "plano_consulta": 0.0009971062993701424, "seguranca_fraude": 0.000757782640804571, "cancelamento_linha": 0.0004328760742827178, "internet_consumo": 0.0009674447647755322, "cadastro_atualizacao": 0.008462658377719623, "vas_cancelamento": 0.0002772476239960598, "conta_segunda_via": 0.0002486383775883314, "suporte_configuracao": 0.00039783031026466406, "portabilidade": 0.240400853948627, "plano_nova_linha": 0.00021169511648086236, "sem_correspondencia": 0.030094516291138913}, "confidence": 0.6910014729181289, "input_tokens": 518, "latency_ms": 136.55409000000418} +{"id": "g0274-troca_numero-informal_abreviado-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_contestacao": 0.0010714887306007197, "bonus_nao_recebido": 0.0005638427997837789, "cadastro_atualizacao": 0.045945181616230436, "troca_numero": 0.9474756791549217, "seguranca_perda_roubo": 0.00020185584603877904, "portabilidade": 0.0022078917496972344, "cancelamento_linha": 5.199564656044779e-05, "sem_correspondencia": 0.0024820644561669345}, "confidence": 0.939972204748482, "input_tokens": 409, "latency_ms": 106.21758100000989} +{"id": "g0274-troca_numero-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"suporte_sem_sinal": 0.0018516905501162974, "cadastro_atualizacao": 0.5495933403075379, "suporte_configuracao": 0.0018658594004782954, "vas_cancelamento": 0.00014213111434969582, "portabilidade": 0.44063313773168256, "beneficios_consulta": 0.00022127399295271576, "cancelamento_linha": 4.425994652826515e-05, "suporte_chip_esim": 4.996694817437813e-05, "conta_explicacao": 9.279587974728379e-05, "vas_consulta": 1.5000180403574275e-05, "internet_pacote_adicional": 3.855123305956703e-05, "sem_correspondencia": 0.005451992714969567}, "confidence": 0.5086472803354959, "input_tokens": 533, "latency_ms": 144.54458500000555} +{"id": "g0274-troca_numero-informal_abreviado-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.09081365398932326, "troca_numero": 0.8722000612654766, "cadastro_atualizacao": 0.02252090749039489, "sem_correspondencia": 0.014465377254805204}, "confidence": 0.829600081687302, "input_tokens": 298, "latency_ms": 75.65021999999999} +{"id": "g0274-troca_numero-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"seguranca_fraude": 0.0015127072927458528, "vas_consulta": 0.0004527112063542261, "marketplace_pedido": 0.000480250035690043, "cadastro_atualizacao": 0.07207310681138446, "internet_problema_conexao": 0.0010063453945427323, "roaming_duvida": 0.0006084062918498376, "internet_pacote_adicional": 0.0001283058483122007, "parceiros_ofertas": 0.00015954495195217262, "portabilidade": 0.9173232627251735, "negociacao_divida": 5.5081760329889364e-05, "plano_nova_linha": 9.613156323293617e-05, "cancelamento_linha": 0.00012444988319689079, "conta_explicacao": 6.821047069546863e-05, "desconto_retencao": 0.00011771671166289963, "conta_vencimento": 6.281158847016513e-05, "sem_correspondencia": 0.005730957464406514}, "confidence": 0.9118114802401853, "input_tokens": 620, "latency_ms": 166.73297099998763} +{"id": "g0274-troca_numero-informal_abreviado-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9284248172184753, "portabilidade": 0.045023636346070206, "cadastro_atualizacao": 0.008972337231888169, "sem_correspondencia": 0.017579209203566388}, "confidence": 0.9045664229579669, "input_tokens": 299, "latency_ms": 75.40512200000649} +{"id": "g0274-troca_numero-informal_abreviado-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.06818657691758988, "fidelidade_resgate": 0.0005069995778656524, "internet_problema_conexao": 0.00074763937236997, "suporte_chip_esim": 0.0006336944918161711, "bonus_nao_recebido": 0.0005036560419137043, "plano_nova_linha": 0.0002494505438544024, "fidelidade_pontos": 0.0003078041934620118, "marketplace_pedido": 0.00016058529990451478, "vas_cancelamento": 0.000661932896215693, "troca_numero": 0.8760737141488333, "conta_pagamento_confirmacao": 0.0002449679807203565, "negociacao_religacao": 0.00027843430139434057, "cancelamento_linha": 9.402433393153147e-05, "beneficios_consulta": 0.0024985351353645443, "portabilidade": 0.03295389440184402, "sem_correspondencia": 0.015898090362919948}, "confidence": 0.8678119617587554, "input_tokens": 637, "latency_ms": 172.127794000005} +{"id": "g0275-troca_numero-erros_digitacao-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.036211781638240674, "troca_numero": 0.8938362563021022, "cancelamento_linha": 0.001218270232999514, "vas_contratacao": 0.0003078771734490084, "portabilidade": 0.05910373819229422, "conta_contestacao": 0.0002508108538857562, "parceiros_ofertas": 5.946035904958246e-05, "sem_correspondencia": 0.009011805247979034}, "confidence": 0.8786700072024022, "input_tokens": 400, "latency_ms": 103.29383800001324} +{"id": "g0275-troca_numero-erros_digitacao-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.19238898748644925, "cadastro_atualizacao": 0.00849784556383013, "troca_numero": 0.6234425875576749, "sem_correspondencia": 0.1756705793920457}, "confidence": 0.49792345007689987, "input_tokens": 297, "latency_ms": 77.16345899996213} +{"id": "g0275-troca_numero-erros_digitacao-02-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.062017492760670506, "cancelamento_linha": 0.00017645736172663615, "conta_debito_automatico_digital": 0.0005365520951938359, "seguranca_fraude": 0.00013244472635475524, "recarga_realizar": 0.0007323251173627662, "troca_numero": 0.9201996141609189, "beneficios_consulta": 0.00012868852528814104, "conta_pagamento_confirmacao": 0.00024099754993940918, "negociacao_religacao": 0.0002831910501287691, "portabilidade": 0.004617195177389083, "negociacao_divida": 0.00014780139049849384, "sem_correspondencia": 0.010787240084528705}, "confidence": 0.9129450336300932, "input_tokens": 516, "latency_ms": 134.80995800000528} +{"id": "g0275-troca_numero-erros_digitacao-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.8827766188867767, "portabilidade": 0.06594224675306479, "cadastro_atualizacao": 0.01630493173177044, "sem_correspondencia": 0.034976202628388194}, "confidence": 0.8437021585157018, "input_tokens": 295, "latency_ms": 78.59001000002763} +{"id": "g0275-troca_numero-erros_digitacao-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_explicacao": 0.003675973362745798, "parceiros_ofertas": 0.0010222388080168515, "portabilidade": 0.04397277059575321, "conta_pagamento_confirmacao": 0.00051133002112316, "troca_numero": 0.9425105712532449, "plano_consulta": 0.00018701186295539847, "seguranca_perda_roubo": 5.0883475183797144e-05, "cancelamento_linha": 7.981874098347912e-05, "marketplace_compra": 0.00015007462725812585, "cadastro_atualizacao": 0.00012955045041853697, "negociacao_religacao": 0.00022672265370863475, "sem_correspondencia": 0.007483054148608169}, "confidence": 0.9372842595489942, "input_tokens": 508, "latency_ms": 123.4814169999936} +{"id": "g0275-troca_numero-erros_digitacao-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.24081055251080605, "troca_numero": 0.6765198375399051, "cadastro_atualizacao": 0.01959494802163455, "sem_correspondencia": 0.06307466192765435}, "confidence": 0.5686931167198734, "input_tokens": 293, "latency_ms": 77.68027200000915} +{"id": "g0275-troca_numero-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0014938598907956247, "negociacao_religacao": 0.00041994000293044624, "conta_pagamento_confirmacao": 0.000522980763186506, "conta_vencimento": 0.0006914448422685035, "portabilidade": 0.001124220241454475, "roaming_duvida": 0.00084718764501276, "marketplace_pedido": 0.0001965932398685343, "marketplace_compra": 0.00021623545385289557, "atendimento_humano": 0.012260273931811963, "conta_debito_automatico_digital": 0.0013415792826422471, "parceiros_ofertas": 0.00011959241234823844, "cadastro_atualizacao": 0.0010964677457455444, "plano_nova_linha": 0.001149417683469969, "cancelamento_linha": 0.006073285294062804, "seguranca_fraude": 0.006815233275709015, "sem_correspondencia": 0.9656316882948405}, "confidence": 0.9633404675144964, "input_tokens": 634, "latency_ms": 171.54168899998012} +{"id": "g0275-troca_numero-erros_digitacao-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 0.0006123768122825333, "conta_vencimento": 0.000464439970634363, "vas_contratacao": 0.0006246082295804751, "plano_troca": 0.0009067616908208817, "suporte_configuracao": 0.0002934753299629702, "reclamacao_atendimento": 0.000248660584947744, "internet_problema_conexao": 0.0004972194476667454, "troca_numero": 0.9937624120464102, "conta_contestacao": 0.0004956748219355752, "vas_consulta": 0.00012141191034550722, "conta_segunda_via": 0.000395101069196692, "portabilidade": 0.001107549537074339, "cancelamento_linha": 8.084761572134857e-05, "recarga_saldo": 6.835981960031165e-05, "cadastro_atualizacao": 7.960117336237805e-05, "sem_correspondencia": 0.00024149994045790827}, "confidence": 0.9933465728495044, "input_tokens": 637, "latency_ms": 172.03177599998298} +{"id": "g0275-troca_numero-erros_digitacao-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.00831721343139194, "troca_numero": 0.9781435427772126, "portabilidade": 0.009500014417024846, "sem_correspondencia": 0.004039229374370602}, "confidence": 0.9708580570362834, "input_tokens": 291, "latency_ms": 74.98394800001051} +{"id": "g0275-troca_numero-erros_digitacao-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.0007404190770594018, "atendimento_humano": 0.0009022202524796285, "cadastro_atualizacao": 0.0013281947814949178, "beneficios_consulta": 0.0006726731455785507, "troca_numero": 0.9609000095264413, "portabilidade": 0.0010229385460829095, "conta_vencimento": 0.00012804016761288505, "sem_correspondencia": 0.03430550450325037}, "confidence": 0.9553142966016475, "input_tokens": 381, "latency_ms": 91.71432200002982} +{"id": "g0275-troca_numero-erros_digitacao-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"internet_problema_conexao": 0.0012498406779261541, "negociacao_divida": 0.00025167230761053295, "suporte_configuracao": 0.0003065521162511994, "conta_vencimento": 0.000341752116553706, "seguranca_perda_roubo": 0.00037150159308024886, "cancelamento_linha": 8.335195511873819e-05, "reclamacao_atendimento": 0.00011925755598727143, "suporte_sem_sinal": 0.00018751847734496487, "vas_contratacao": 0.000299664533112164, "roaming_cobranca": 9.366446099739009e-05, "portabilidade": 0.21441534039367788, "fidelidade_resgate": 0.00038639559430060004, "cadastro_atualizacao": 0.0020772949183387106, "bonus_nao_recebido": 0.0005310503149145403, "troca_numero": 0.7762256980544278, "sem_correspondencia": 0.0030594449303581283}, "confidence": 0.7613074112580562, "input_tokens": 631, "latency_ms": 171.16741900002808} +{"id": "g0275-troca_numero-erros_digitacao-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.031010324718586866, "portabilidade": 0.20084718563910475, "troca_numero": 0.7356854524947557, "sem_correspondencia": 0.03245703714755276}, "confidence": 0.6475806033263409, "input_tokens": 293, "latency_ms": 75.13923499999464} +{"id": "g0278-troca_numero-longo_contexto-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 195, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.0010283592129143565, "cadastro_atualizacao": 0.017650787693475514, "roaming_cobranca": 0.006302032690683247, "troca_numero": 0.9714465106383926, "cancelamento_linha": 0.0005637238662834172, "portabilidade": 0.0007109004876115413, "desconto_retencao": 3.1260028008823324e-05, "sem_correspondencia": 0.00226642538263047}, "confidence": 0.9673674407295918, "input_tokens": 447, "latency_ms": 106.37169900002164} +{"id": "g0278-troca_numero-longo_contexto-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.17028854243438615, "cadastro_atualizacao": 0.005478480700247739, "cancelamento_linha": 0.0009046125086941866, "negociacao_religacao": 0.0009980432892818711, "atendimento_humano": 0.0012954398851483973, "troca_numero": 0.7993933523664976, "suporte_configuracao": 0.0001585699924130437, "sem_correspondencia": 0.021482958823331087}, "confidence": 0.7707352598474256, "input_tokens": 427, "latency_ms": 105.1141930000199} +{"id": "g0278-troca_numero-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 176, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"parceiros_ofertas": 0.001299791132753165, "portabilidade": 0.9866370970774881, "reclamacao_atendimento": 0.001642435868266807, "suporte_chip_esim": 0.000963236659964293, "cancelamento_linha": 0.0013566304443441808, "cadastro_atualizacao": 0.00047264047485210027, "negociacao_divida": 0.0006536417876327623, "sem_correspondencia": 0.0069745265546985085}, "confidence": 0.9847281109457008, "input_tokens": 454, "latency_ms": 111.69027800002596} +{"id": "g0278-troca_numero-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"atendimento_humano": 0.001796134530907125, "negociacao_religacao": 0.0004724074447786199, "cadastro_atualizacao": 0.013190547248714725, "conta_contestacao": 0.000982856879035525, "marketplace_pedido": 0.000536438459487028, "cancelamento_linha": 0.0009869102418875535, "internet_problema_conexao": 0.00016220843283761775, "plano_troca": 0.0006255180568830515, "portabilidade": 0.9769707498752133, "beneficios_consulta": 0.00013324336473488125, "roaming_duvida": 7.826783057119835e-05, "conta_explicacao": 0.00021762845985943835, "bonus_nao_recebido": 6.984872645643143e-05, "seguranca_perda_roubo": 6.242835230795702e-05, "suporte_sem_sinal": 7.10169875984479e-05, "sem_correspondencia": 0.003643795108727225}, "confidence": 0.9754354665335608, "input_tokens": 659, "latency_ms": 178.7478340000348} +{"id": "g0278-troca_numero-longo_contexto-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9790589575284934, "cadastro_atualizacao": 0.00935011560499014, "portabilidade": 0.004534556503664861, "sem_correspondencia": 0.007056370362851561}, "confidence": 0.9720786100379915, "input_tokens": 322, "latency_ms": 77.9923879999842} +{"id": "g0278-troca_numero-longo_contexto-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 135, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.39160561785168085, "cadastro_atualizacao": 0.005196932501645313, "troca_numero": 0.5863737217317886, "sem_correspondencia": 0.016823727914885254}, "confidence": 0.4484982956423848, "input_tokens": 321, "latency_ms": 77.87424599996484} +{"id": "g0278-troca_numero-longo_contexto-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 138, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"fidelidade_pontos": 0.002133680236306692, "portabilidade": 0.03209748547690489, "cadastro_atualizacao": 0.0006793777002003587, "plano_consulta": 0.0006468303086201249, "desconto_retencao": 0.0006371884953131534, "suporte_configuracao": 0.0010071450973331874, "troca_numero": 0.9531184816418908, "marketplace_compra": 0.000349736349073237, "cancelamento_linha": 0.00015934361678310167, "recarga_saldo": 0.0001370014395940253, "parceiros_ofertas": 0.00012048207488935144, "sem_correspondencia": 0.008913247563091052}, "confidence": 0.9488565254275173, "input_tokens": 534, "latency_ms": 144.8263219999717} +{"id": "g0278-troca_numero-longo_contexto-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 132, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"parceiros_ofertas": 0.0019322628774938635, "troca_numero": 0.9711200185204414, "portabilidade": 0.02119030896552686, "cancelamento_linha": 0.0012859701185004718, "cadastro_atualizacao": 0.0010826682338947022, "vas_cancelamento": 0.00026042658512623345, "marketplace_compra": 0.00011472279202622988, "sem_correspondencia": 0.0030136219069903086}, "confidence": 0.9669943068805041, "input_tokens": 426, "latency_ms": 104.86369499994908} +{"id": "g0278-troca_numero-longo_contexto-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.8942166054561711, "cancelamento_linha": 0.003123930093765851, "cadastro_atualizacao": 0.0027405877318947684, "internet_problema_conexao": 0.0007090056846777985, "conta_vencimento": 0.001441344204153412, "parceiros_ofertas": 0.00019102348405688034, "vas_consulta": 0.0004834901861748149, "desconto_retencao": 0.00015972440776017776, "portabilidade": 0.08775379531441405, "roaming_pacote": 0.00017664661487026698, "seguranca_fraude": 0.00020355376197989076, "sem_correspondencia": 0.00880029306008102}, "confidence": 0.8845999332249138, "input_tokens": 523, "latency_ms": 141.63047400001005} +{"id": "g0278-troca_numero-longo_contexto-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 0.0016871349584194502, "atendimento_humano": 0.0004431060446008105, "cadastro_atualizacao": 0.04511077898088806, "bonus_nao_recebido": 0.0006563907825510644, "plano_nova_linha": 0.0006075090525531101, "cancelamento_linha": 0.00011443853996450012, "reclamacao_atendimento": 0.0002734592567277999, "troca_numero": 0.9367622801891762, "fidelidade_pontos": 0.0004242461976310721, "fidelidade_resgate": 7.371913823981843e-05, "recarga_nao_creditada": 0.000308202412808632, "conta_pagamento_confirmacao": 0.00025285758258999263, "portabilidade": 0.011033238215210895, "negociacao_divida": 0.00010026433137908888, "plano_troca": 6.801527256270108e-05, "sem_correspondencia": 0.002084359044696937}, "confidence": 0.9325464322017878, "input_tokens": 648, "latency_ms": 176.84946400004264} +{"id": "g0278-troca_numero-longo_contexto-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.026401682190876314, "troca_numero": 0.9440456181340962, "cadastro_atualizacao": 0.010745152679481548, "sem_correspondencia": 0.01880754699554598}, "confidence": 0.9253941575121282, "input_tokens": 322, "latency_ms": 77.8332240000168} +{"id": "g0278-troca_numero-longo_contexto-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 136, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.1289723034597447, "cadastro_atualizacao": 0.037580376267762124, "troca_numero": 0.7772011907285087, "sem_correspondencia": 0.05624612954398463}, "confidence": 0.7029349209713446, "input_tokens": 317, "latency_ms": 78.1130319999761} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 60, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9359835778618172, "cadastro_atualizacao": 0.0037229931144933093, "internet_consumo": 0.0024677020358559276, "portabilidade": 0.0005828449584265339, "atendimento_humano": 0.04968258093151538, "parceiros_ofertas": 0.00023760712772961609, "suporte_chip_esim": 0.00016976028508591915, "sem_correspondencia": 0.0071529336850761896}, "confidence": 0.9268383746992194, "input_tokens": 422, "latency_ms": 104.45241699994767} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.0009792834196128075, "roaming_pacote": 0.0004033092808399039, "conta_contestacao": 0.0007256154758516998, "vas_consulta": 0.0007576883991406724, "conta_vencimento": 0.00040195766827247483, "beneficios_consulta": 0.0002605304256954204, "internet_consumo": 0.0003469926340222927, "reclamacao_atendimento": 0.9888996011219999, "conta_segunda_via": 0.0007717207944539417, "atendimento_humano": 0.002649739891807398, "plano_troca": 0.00032458031148123196, "sem_correspondencia": 0.0034789805768222996}, "confidence": 0.9878904739512726, "input_tokens": 528, "latency_ms": 142.26982099995666} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.969753508859054, "negociacao_religacao": 0.006523383225301052, "atendimento_humano": 0.015063287219211088, "sem_correspondencia": 0.008659820696433835}, "confidence": 0.9596713451454052, "input_tokens": 306, "latency_ms": 76.43230899998343} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.8973178619967733, "internet_consumo": 0.002002921682764928, "plano_consulta": 0.0009225823589385767, "fidelidade_pontos": 0.0006101291273071141, "negociacao_religacao": 0.0011797746343429356, "internet_problema_conexao": 0.0003421060432443834, "conta_explicacao": 0.0004127653215259834, "internet_pacote_adicional": 5.5827520336242985e-05, "desconto_retencao": 0.0008027908490926578, "negociacao_divida": 3.3048207281659243e-05, "recarga_nao_creditada": 8.788381401172002e-05, "conta_segunda_via": 8.077356951665078e-05, "marketplace_pedido": 7.029565178231776e-05, "atendimento_humano": 0.0485506756783342, "conta_contestacao": 0.0008105600066682344, "sem_correspondencia": 0.04672000353807913}, "confidence": 0.8904723861298912, "input_tokens": 649, "latency_ms": 176.7131579999841} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.0015263041717157868, "fidelidade_pontos": 0.00019679669963018533, "plano_troca": 0.00023612315834924211, "negociacao_divida": 0.0003353955035696649, "vas_cancelamento": 0.00047968151387615656, "parceiros_ofertas": 0.0003062791087576768, "conta_contestacao": 0.00010612437775813534, "roaming_cobranca": 0.00021703160643342742, "reclamacao_atendimento": 0.9900125857659974, "conta_debito_automatico_digital": 0.00011587410658227238, "vas_consulta": 0.0001537991233605648, "sem_correspondencia": 0.006314004863969448}, "confidence": 0.9891046390174519, "input_tokens": 543, "latency_ms": 144.62484900002437} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_segunda_via": 0.00031451960279004745, "seguranca_perda_roubo": 0.00023368030574488815, "bonus_nao_recebido": 0.0002425024571871901, "vas_contratacao": 0.00016872841321492242, "suporte_sem_sinal": 0.0002460599987477268, "internet_consumo": 0.0003357469784971193, "fidelidade_pontos": 0.000157621580477753, "reclamacao_atendimento": 0.9967638260526346, "atendimento_humano": 0.0004384473687039457, "seguranca_fraude": 5.181490430594519e-05, "conta_contestacao": 0.0001398271508183622, "sem_correspondencia": 0.0009072251868775783}, "confidence": 0.9964696284210558, "input_tokens": 562, "latency_ms": 147.92561100000512} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_contratacao": 0.0009154570391273681, "reclamacao_atendimento": 0.9932532772934223, "recarga_nao_creditada": 0.0014178423012218937, "conta_contestacao": 0.000969763808360514, "suporte_chip_esim": 0.00018206297014213677, "recarga_saldo": 0.0002040521963640759, "atendimento_humano": 0.0014132968808443802, "sem_correspondencia": 0.0016442475105173822}, "confidence": 0.992289459763911, "input_tokens": 428, "latency_ms": 104.10643000000164} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.0011842426849715162, "plano_troca": 0.00016059494459476353, "beneficios_consulta": 0.00023875055138934342, "portabilidade": 0.00037790831722050576, "conta_explicacao": 0.0007006339080451163, "recarga_realizar": 0.0007250039597769886, "seguranca_perda_roubo": 6.948255821189036e-05, "desconto_retencao": 0.0007493200098342492, "reclamacao_atendimento": 0.9672299281605221, "conta_pagamento_confirmacao": 0.0002199238230041708, "atendimento_humano": 0.008764015236916419, "sem_correspondencia": 0.019580195845512866}, "confidence": 0.9642508307205698, "input_tokens": 524, "latency_ms": 141.93321700003025} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"internet_pacote_adicional": 0.0019293396730502962, "reclamacao_atendimento": 0.9902050328844889, "plano_troca": 0.001963911372415389, "fidelidade_resgate": 0.0010906550965248934, "vas_contratacao": 0.0004001451166610395, "atendimento_humano": 0.0014750667266875542, "fidelidade_pontos": 0.00010002788375784396, "sem_correspondencia": 0.002835821246414057}, "confidence": 0.9888057518679876, "input_tokens": 428, "latency_ms": 103.19796099997802} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_divida": 0.0003238509744771211, "reclamacao_atendimento": 0.9977315967747175, "plano_troca": 0.0008344499696092824, "fidelidade_resgate": 0.0005155242917905746, "parceiros_ofertas": 0.00013068113858290075, "seguranca_perda_roubo": 5.2613821082797333e-05, "marketplace_pedido": 5.014780240786398e-05, "atendimento_humano": 0.00015098362488838796, "plano_consulta": 7.377220259335988e-05, "roaming_cobranca": 5.358932654774485e-06, "seguranca_fraude": 1.757287247677128e-05, "conta_segunda_via": 1.761747386498322e-05, "suporte_chip_esim": 6.904426759714018e-06, "fidelidade_pontos": 6.6519012078780695e-06, "vas_consulta": 2.4697681886996714e-05, "sem_correspondencia": 5.75761109992627e-05}, "confidence": 0.9975803698930316, "input_tokens": 668, "latency_ms": 180.2961390000064} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.0019762450731391316, "seguranca_fraude": 0.0004813013438048779, "roaming_cobranca": 0.0006376304140221818, "negociacao_divida": 0.00046058820852920785, "conta_debito_automatico_digital": 0.0004486050688848131, "internet_consumo": 0.0006274647584184753, "reclamacao_atendimento": 0.990674437844698, "sem_correspondencia": 0.004693727288503316}, "confidence": 0.9893422146796549, "input_tokens": 431, "latency_ms": 104.38783600000079} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.0017019421862660097, "internet_problema_conexao": 0.0008909544330241432, "reclamacao_atendimento": 0.9813584470266109, "conta_vencimento": 0.0021001865227849195, "vas_cancelamento": 0.00021619965717190918, "atendimento_humano": 0.005762795657692779, "plano_nova_linha": 0.00018867252848305826, "sem_correspondencia": 0.007780801987966262}, "confidence": 0.9786953680304127, "input_tokens": 412, "latency_ms": 107.47052200002827} +{"id": "g0285-reclamacao_atendimento-longo_contexto-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 273, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_vencimento": 0.0028554563905568197, "recarga_nao_creditada": 0.001500199117729545, "plano_consulta": 0.00037086383195865494, "recarga_realizar": 0.000658918079978901, "reclamacao_atendimento": 0.5957472154022548, "parceiros_ofertas": 0.0009814737944138239, "conta_contestacao": 0.38960581359131113, "atendimento_humano": 0.0006373514490300686, "roaming_duvida": 0.0008477147809120964, "fidelidade_pontos": 0.00040426630296366476, "bonus_nao_recebido": 0.00029687050018884533, "sem_correspondencia": 0.006093856758701566}, "confidence": 0.5589969622570053, "input_tokens": 586, "latency_ms": 152.82535300002564} +{"id": "g0285-reclamacao_atendimento-longo_contexto-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 217, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"fidelidade_resgate": 0.0016509308527784, "recarga_nao_creditada": 0.0006735427950095459, "bonus_nao_recebido": 0.015608951167759783, "troca_numero": 0.0010731031375182264, "vas_contratacao": 0.00022905192949860515, "atendimento_humano": 0.013942309597625059, "negociacao_divida": 0.00044030825024553495, "reclamacao_atendimento": 0.9636560906049668, "roaming_cobranca": 0.000588428802889563, "portabilidade": 0.0002258251283533219, "suporte_chip_esim": 0.0003496484073215174, "sem_correspondencia": 0.0015618093260335645}, "confidence": 0.9603520988417823, "input_tokens": 577, "latency_ms": 152.11980699996275} +{"id": "g0285-reclamacao_atendimento-longo_contexto-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 205, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 0.00151593276163524, "seguranca_fraude": 0.00029668437664508623, "suporte_chip_esim": 0.00017102102965080253, "atendimento_humano": 0.002102526661769984, "internet_consumo": 0.00033508538105130384, "suporte_sem_sinal": 0.001058408201910125, "troca_numero": 0.000221887208210814, "beneficios_consulta": 0.00016951221474344012, "vas_consulta": 0.0005888078340294434, "internet_pacote_adicional": 7.074492771497208e-05, "plano_troca": 0.00028299617451617255, "conta_vencimento": 0.0005111532740489659, "conta_explicacao": 0.00027445964075396124, "desconto_retencao": 0.006932947648592676, "reclamacao_atendimento": 0.9595041335741343, "sem_correspondencia": 0.025963699090592693}, "confidence": 0.9568044091457432, "input_tokens": 687, "latency_ms": 184.47250599996323} +{"id": "g0285-reclamacao_atendimento-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"portabilidade": 0.0664477473539926, "roaming_duvida": 0.0024222877411527143, "internet_consumo": 0.004444051245659059, "suporte_configuracao": 0.0015927368832247438, "atendimento_humano": 0.6801996078291255, "marketplace_compra": 0.001228889819749429, "roaming_cobranca": 0.0008528192962106611, "sem_correspondencia": 0.24281185983088538}, "confidence": 0.6345138375190004, "input_tokens": 458, "latency_ms": 112.25714500000095} +{"id": "g0285-reclamacao_atendimento-longo_contexto-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 0.004226750566306478, "reclamacao_atendimento": 0.9494354887176409, "atendimento_humano": 0.032629714919385225, "sem_correspondencia": 0.013708045796667264}, "confidence": 0.9325806516235212, "input_tokens": 363, "latency_ms": 86.49773400003369} +{"id": "g0285-reclamacao_atendimento-longo_contexto-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 184, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.009549136762833392, "fidelidade_resgate": 0.002094340789729424, "reclamacao_atendimento": 0.9593124453973682, "sem_correspondencia": 0.029044077050069148}, "confidence": 0.9457499271964909, "input_tokens": 356, "latency_ms": 85.34910599996692} +{"id": "g0285-reclamacao_atendimento-longo_contexto-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["cancelamento_linha", "conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.004598595381771631, "reclamacao_atendimento": 0.9252640332013269, "recarga_saldo": 0.005894526908318492, "vas_cancelamento": 0.01360296056298542, "cancelamento_linha": 0.04950833918709849, "portabilidade": 0.00025591595531097676, "roaming_duvida": 4.884968177824027e-05, "sem_correspondencia": 0.0008267791214100102}, "confidence": 0.9145874665158021, "input_tokens": 459, "latency_ms": 113.27926799998522} +{"id": "g0285-reclamacao_atendimento-longo_contexto-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 203, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_cancelamento": 0.0047664972734884, "atendimento_humano": 0.005951392253953033, "plano_consulta": 0.000807860427935824, "vas_contratacao": 0.0007035379282921963, "conta_contestacao": 0.0009876373836286661, "cadastro_atualizacao": 0.0014772793277788338, "fidelidade_pontos": 0.000717832125930396, "negociacao_religacao": 0.0002264550225699227, "seguranca_fraude": 0.28704080883428235, "reclamacao_atendimento": 0.4275651692311237, "desconto_retencao": 0.0003622563342217791, "conta_debito_automatico_digital": 0.00037427670806875233, "bonus_nao_recebido": 7.922058799461729e-05, "vas_consulta": 0.004005606057236317, "fidelidade_resgate": 0.00031405015089494635, "sem_correspondencia": 0.2646201203526003}, "confidence": 0.3894028471798653, "input_tokens": 716, "latency_ms": 191.06760400001122} +{"id": "g0285-reclamacao_atendimento-longo_contexto-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_chip_esim": 0.0030178383458599246, "reclamacao_atendimento": 0.8501615473098243, "recarga_nao_creditada": 0.004662833129881034, "conta_contestacao": 0.1195224783191573, "conta_pagamento_confirmacao": 0.0031198678670472913, "atendimento_humano": 0.0067347545783672975, "cancelamento_linha": 0.00025502976916988424, "sem_correspondencia": 0.012525650680693005}, "confidence": 0.8287560540683705, "input_tokens": 464, "latency_ms": 112.98769100000072} +{"id": "g0285-reclamacao_atendimento-longo_contexto-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9759046333261037, "marketplace_compra": 0.0016859449116227128, "fidelidade_pontos": 0.0017674432616611158, "atendimento_humano": 0.0016020141699446442, "vas_contratacao": 0.001882467344722788, "negociacao_divida": 0.0006730540631887126, "internet_problema_conexao": 0.010184541879706889, "sem_correspondencia": 0.006299901043049524}, "confidence": 0.9724624380869756, "input_tokens": 475, "latency_ms": 114.21947899998486} +{"id": "g0285-reclamacao_atendimento-longo_contexto-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 165, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.97376478826637, "recarga_saldo": 0.00481765248276892, "atendimento_humano": 0.011483026344554491, "sem_correspondencia": 0.00993453290630659}, "confidence": 0.9650197176884934, "input_tokens": 344, "latency_ms": 84.0671450000059} +{"id": "g0285-reclamacao_atendimento-longo_contexto-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"bonus_nao_recebido": 0.0010475428780544274, "plano_consulta": 0.0013392241377069977, "suporte_chip_esim": 0.003483829979624675, "reclamacao_atendimento": 0.9869457886486198, "desconto_retencao": 0.0018449295482592168, "negociacao_religacao": 0.00024424952242973363, "atendimento_humano": 0.0021043992350835575, "sem_correspondencia": 0.002990036050221647}, "confidence": 0.9850809013127081, "input_tokens": 471, "latency_ms": 113.7316719999717} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.00033118561724746224, "internet_pacote_adicional": 0.00010154658555846336, "conta_explicacao": 6.502750557235658e-05, "marketplace_compra": 0.0001850259547468432, "roaming_duvida": 0.0006841878455773287, "reclamacao_atendimento": 0.8220920741344494, "conta_pagamento_confirmacao": 0.001820939158576359, "seguranca_perda_roubo": 7.466184171846455e-05, "internet_consumo": 0.0004328002018307086, "cadastro_atualizacao": 9.853634105212608e-05, "atendimento_humano": 0.1678450015902352, "vas_consulta": 0.00024186884692997817, "parceiros_ofertas": 5.82783286546338e-05, "portabilidade": 5.687990558359925e-05, "bonus_nao_recebido": 6.573570125002115e-05, "sem_correspondencia": 0.005846250441017051}, "confidence": 0.8102315457434125, "input_tokens": 661, "latency_ms": 180.7464290000098} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.01183337831044663, "fidelidade_resgate": 0.0011826580558965745, "conta_explicacao": 0.160612721826234, "conta_segunda_via": 0.009049184986988198, "plano_troca": 0.0012867760143110852, "suporte_configuracao": 0.001656341614113614, "conta_contestacao": 0.7640396845892757, "plano_consulta": 0.0008052380941663405, "conta_vencimento": 0.001640868603025315, "conta_pagamento_confirmacao": 0.0002592037776490804, "atendimento_humano": 0.04163916410486081, "sem_correspondencia": 0.005994780023032605}, "confidence": 0.7425887468246644, "input_tokens": 559, "latency_ms": 146.83025900001212} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_configuracao": 0.0009673382038758844, "conta_contestacao": 0.0015631347512086282, "reclamacao_atendimento": 0.9800074837181691, "marketplace_pedido": 0.0023748602091765805, "recarga_nao_creditada": 0.0004985084560364145, "conta_debito_automatico_digital": 0.0001518604243187261, "vas_cancelamento": 0.00013377654555989294, "parceiros_ofertas": 4.906597444693709e-05, "atendimento_humano": 0.007301462130944768, "fidelidade_resgate": 3.44264531749729e-05, "roaming_duvida": 7.985915364825897e-05, "conta_vencimento": 2.5121705063749523e-05, "plano_nova_linha": 2.073771520531374e-05, "fidelidade_pontos": 4.565603237513045e-05, "internet_problema_conexao": 0.00016896898666577656, "sem_correspondencia": 0.0065777395401298636}, "confidence": 0.9786746492993809, "input_tokens": 658, "latency_ms": 179.31826199998113} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-03-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "suporte_configuracao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.0042037318289977685, "conta_pagamento_confirmacao": 0.00018731805258786078, "desconto_retencao": 0.00023936624714339868, "roaming_pacote": 0.0002983680803206729, "conta_segunda_via": 0.0007464037509518421, "conta_debito_automatico_digital": 0.00044027030476212443, "reclamacao_atendimento": 0.007735961734828528, "conta_explicacao": 0.000535472787209279, "vas_contratacao": 0.0015618229255792942, "suporte_sem_sinal": 0.9702073130845257, "marketplace_compra": 0.00023571680380013083, "seguranca_fraude": 0.00022525591520925517, "atendimento_humano": 0.008367461213365682, "roaming_duvida": 0.0013192398655127546, "vas_cancelamento": 8.729977004647891e-05, "sem_correspondencia": 0.003608997635159178}, "confidence": 0.9682211339568276, "input_tokens": 686, "latency_ms": 184.6957099999713} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"bonus_nao_recebido": 0.0008156588668802807, "roaming_duvida": 0.00018583829454604624, "recarga_saldo": 0.00046515102999468666, "conta_vencimento": 0.00047888462672321163, "desconto_retencao": 0.020114139164358096, "plano_nova_linha": 0.7713651719514946, "internet_consumo": 0.0005894354434830404, "vas_consulta": 0.00013874738261440865, "beneficios_consulta": 0.0005521040194318454, "cancelamento_linha": 2.8608012625328572e-05, "fidelidade_pontos": 0.00021682339784002605, "negociacao_divida": 0.00011046335217716398, "suporte_sem_sinal": 7.644242696135785e-05, "fidelidade_resgate": 0.00022867592889484856, "plano_troca": 0.1477848100667829, "sem_correspondencia": 0.05684904603519231}, "confidence": 0.756122850081594, "input_tokens": 647, "latency_ms": 177.03213500004722} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 0.0007573140580316445, "conta_explicacao": 0.0002592371302112924, "seguranca_fraude": 0.0003407926281049959, "conta_vencimento": 0.0005247032016714587, "beneficios_consulta": 0.00030273341779979613, "conta_segunda_via": 0.00031364314560344695, "reclamacao_atendimento": 0.9953640854872909, "plano_consulta": 0.0003490267079706142, "recarga_realizar": 0.0004553799056105536, "roaming_duvida": 7.681546595573156e-05, "internet_pacote_adicional": 8.784121023355957e-05, "sem_correspondencia": 0.0011684276415160556}, "confidence": 0.9949426387134085, "input_tokens": 560, "latency_ms": 147.41816899999094} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0030368756200145966, "marketplace_pedido": 0.0008654186822676795, "recarga_nao_creditada": 0.0030751856678650595, "internet_problema_conexao": 0.0002722532301495825, "beneficios_consulta": 0.00024348502863513722, "marketplace_compra": 0.0003363199840306489, "desconto_retencao": 0.0002702731740258379, "reclamacao_atendimento": 0.007668691249867086, "fidelidade_resgate": 0.0004320094102338049, "bonus_nao_recebido": 0.9766242507189209, "fidelidade_pontos": 0.00019338371040182785, "sem_correspondencia": 0.006981853523587829}, "confidence": 0.9744991826024593, "input_tokens": 563, "latency_ms": 148.36348300002555} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_religacao": 0.000766845579097278, "portabilidade": 0.00016295288985875028, "conta_debito_automatico_digital": 0.00014082627448060194, "roaming_duvida": 0.0003141035108121793, "conta_vencimento": 0.00017072138006766525, "roaming_pacote": 0.00010108985909401402, "recarga_realizar": 9.70732898901389e-05, "conta_pagamento_confirmacao": 9.822299198236585e-05, "beneficios_consulta": 0.0005653890208666695, "atendimento_humano": 0.011288870814743735, "suporte_sem_sinal": 0.00028406292319344304, "reclamacao_atendimento": 0.9852747283078237, "plano_troca": 0.0002006054826134664, "vas_cancelamento": 3.206866542583939e-05, "fidelidade_pontos": 6.286085312729273e-05, "sem_correspondencia": 0.0004395781569229125}, "confidence": 0.9842930435283452, "input_tokens": 651, "latency_ms": 178.21724800000993} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.006025791126315627, "fidelidade_resgate": 0.0027406550675487746, "troca_numero": 0.0007829380338591631, "roaming_cobranca": 0.00032654836659981996, "recarga_saldo": 0.01694281982237807, "reclamacao_atendimento": 0.0011305984352422932, "recarga_realizar": 0.9490195214484382, "sem_correspondencia": 0.02303112769961816}, "confidence": 0.9417365959410721, "input_tokens": 408, "latency_ms": 104.04890400002387} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.009709424873838718, "vas_cancelamento": 0.001204844887311429, "desconto_retencao": 0.004429621604198043, "sem_correspondencia": 0.9846561086346519}, "confidence": 0.9795414781795359, "input_tokens": 314, "latency_ms": 78.61779300003491} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.00679359872457845, "vas_cancelamento": 0.0005903450266573685, "marketplace_pedido": 0.0014737458517877402, "atendimento_humano": 0.3553501803255498, "negociacao_divida": 0.0014246126392326878, "vas_consulta": 0.001977629805344467, "internet_consumo": 0.01507552798220428, "bonus_nao_recebido": 0.000506356241123747, "portabilidade": 0.06536669841702443, "roaming_pacote": 0.00016231307356117555, "plano_nova_linha": 0.00022891493141998388, "roaming_cobranca": 0.00023992458340631545, "conta_explicacao": 0.0004487569580554639, "seguranca_perda_roubo": 0.004837220057435783, "plano_consulta": 0.01089530409034245, "sem_correspondencia": 0.5346288712922758}, "confidence": 0.5036041293784276, "input_tokens": 640, "latency_ms": 172.6256649999982} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.002399332065056611, "portabilidade": 0.014640355019534337, "desconto_retencao": 0.0007995870613811811, "vas_cancelamento": 0.004625510676459388, "troca_numero": 0.0005063048886483596, "cadastro_atualizacao": 0.00037225924682406103, "cancelamento_linha": 0.9708660189460333, "sem_correspondencia": 0.005790632096062828}, "confidence": 0.9667040216526093, "input_tokens": 407, "latency_ms": 104.21983399999135} +{"id": "g0289-atendimento_humano-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.004108043061264407, "internet_pacote_adicional": 0.0017401293384651463, "internet_problema_conexao": 0.11976935285615363, "conta_segunda_via": 0.0011396043162624826, "conta_pagamento_confirmacao": 0.0018442163067185883, "vas_consulta": 0.002003054237853942, "conta_vencimento": 0.00224426549257255, "marketplace_pedido": 0.0002643055912495468, "suporte_sem_sinal": 0.21070693449710454, "plano_nova_linha": 0.015217992775125139, "suporte_configuracao": 0.09256565473044867, "negociacao_religacao": 0.0011777240781854657, "fidelidade_pontos": 0.0004233190703086081, "plano_troca": 0.034649503302245706, "reclamacao_atendimento": 0.05667608819279035, "sem_correspondencia": 0.4554698121532513}, "confidence": 0.4191677996301347, "input_tokens": 659, "latency_ms": 179.87935100001096} +{"id": "g0289-atendimento_humano-erros_digitacao-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.05555608873542171, "vas_contratacao": 0.0020256036875294764, "recarga_realizar": 0.005314329356766219, "internet_pacote_adicional": 0.0035034274027907443, "conta_contestacao": 0.000634960710351961, "troca_numero": 0.001029590327164531, "plano_troca": 0.001115371584563622, "atendimento_humano": 0.9091691129468421, "roaming_cobranca": 0.0008136597553427249, "recarga_saldo": 0.0001741664065492286, "negociacao_religacao": 0.00038656502570673417, "sem_correspondencia": 0.020277124060970833}, "confidence": 0.9009117595783734, "input_tokens": 521, "latency_ms": 140.54382399996257} +{"id": "g0289-atendimento_humano-erros_digitacao-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0036167158254640295, "bonus_nao_recebido": 0.0005407073060903872, "cadastro_atualizacao": 0.000792678611562157, "vas_consulta": 0.001169977899862579, "seguranca_fraude": 0.0005166998940706851, "atendimento_humano": 0.3227044949913748, "conta_debito_automatico_digital": 0.008125214982095631, "cancelamento_linha": 0.0002451784864036066, "negociacao_divida": 0.006355475027995633, "internet_pacote_adicional": 0.002547564493753453, "reclamacao_atendimento": 0.009525101929917682, "sem_correspondencia": 0.6438601905514094}, "confidence": 0.611483844237901, "input_tokens": 561, "latency_ms": 147.45925300002227} +{"id": "g0289-atendimento_humano-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.004940720641346962, "atendimento_humano": 0.9576778590144351, "reclamacao_atendimento": 0.01706861773920019, "sem_correspondencia": 0.020312802605017624}, "confidence": 0.9435704786859138, "input_tokens": 312, "latency_ms": 76.06706999996504} +{"id": "g0289-atendimento_humano-erros_digitacao-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_configuracao": 0.0014963612136298376, "fidelidade_resgate": 0.0005247299519760408, "conta_explicacao": 0.00035418428147242063, "seguranca_perda_roubo": 0.0006785609607615708, "reclamacao_atendimento": 0.7160306444568018, "internet_consumo": 0.0003239584995017299, "bonus_nao_recebido": 0.00029595970310534705, "suporte_chip_esim": 0.000224154165774194, "beneficios_consulta": 0.00034478658742097094, "recarga_realizar": 0.00010057170222171641, "cadastro_atualizacao": 0.00019076202719056558, "marketplace_pedido": 0.0005516040775083518, "troca_numero": 0.00018542139906223764, "plano_troca": 0.0011516585404188337, "atendimento_humano": 0.24482321758063952, "sem_correspondencia": 0.03272342485251507}, "confidence": 0.6970993540872549, "input_tokens": 655, "latency_ms": 176.50713099999393} +{"id": "g0289-atendimento_humano-erros_digitacao-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"beneficios_consulta": 0.002223573630337304, "marketplace_pedido": 0.0005036167073171253, "negociacao_religacao": 0.0004996717980403499, "plano_consulta": 0.0013915358754955402, "negociacao_divida": 0.00028282928138765033, "suporte_sem_sinal": 0.0008377977124654415, "suporte_chip_esim": 0.003142622572351084, "atendimento_humano": 0.7211022687812486, "roaming_duvida": 0.0014724814658013084, "troca_numero": 0.000354874284115876, "reclamacao_atendimento": 0.18929350674404266, "sem_correspondencia": 0.0788952211473971}, "confidence": 0.6957479295795438, "input_tokens": 538, "latency_ms": 143.6641229999509} +{"id": "g0289-atendimento_humano-erros_digitacao-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.0012819719407654191, "recarga_nao_creditada": 0.000549622608153162, "vas_cancelamento": 0.00039090254885399133, "beneficios_consulta": 0.0007266873469279197, "reclamacao_atendimento": 0.16563123408730238, "internet_consumo": 0.0022573586020984463, "seguranca_fraude": 0.0002855581727512036, "conta_vencimento": 0.00038247708480758765, "troca_numero": 0.0014224347255489265, "negociacao_divida": 0.001529873328635893, "conta_contestacao": 0.00042326422887868626, "atendimento_humano": 0.05306296103582142, "conta_explicacao": 0.0015102303311976622, "plano_nova_linha": 0.014403924575734294, "cancelamento_linha": 0.002013910237583938, "sem_correspondencia": 0.7541275891449392}, "confidence": 0.737736095087935, "input_tokens": 623, "latency_ms": 167.81517900000154} +{"id": "g0289-atendimento_humano-erros_digitacao-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_pedido": 0.0016142578853376192, "bonus_nao_recebido": 0.00021905479089190171, "fidelidade_resgate": 0.00018885432260349352, "fidelidade_pontos": 0.00037216377619755307, "conta_pagamento_confirmacao": 0.00022482919523316512, "conta_explicacao": 0.00017873752918545505, "conta_segunda_via": 0.00037322935804100173, "beneficios_consulta": 0.0002380544554173515, "marketplace_compra": 0.0009047738107385059, "reclamacao_atendimento": 0.10070622245741824, "conta_vencimento": 0.00034570321921562183, "atendimento_humano": 0.8905231333651289, "plano_consulta": 0.00013542994551848526, "internet_pacote_adicional": 0.00014882824403274767, "plano_troca": 7.394879846997112e-05, "sem_correspondencia": 0.0037527788465699457}, "confidence": 0.8832246755894708, "input_tokens": 668, "latency_ms": 182.2150109999825} +{"id": "g0289-atendimento_humano-erros_digitacao-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.0036834864404407404, "reclamacao_atendimento": 0.052100924460998656, "atendimento_humano": 0.9088966189165865, "sem_correspondencia": 0.03531897018197416}, "confidence": 0.8785288252221152, "input_tokens": 319, "latency_ms": 78.52023499998495} +{"id": "g0289-atendimento_humano-erros_digitacao-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.0012201954062593836, "desconto_retencao": 0.001043941285838772, "conta_segunda_via": 0.002287253461841043, "atendimento_humano": 0.9502313996857117, "reclamacao_atendimento": 0.031017007074987828, "vas_cancelamento": 0.00042454553263489894, "internet_problema_conexao": 0.0030863364179403436, "sem_correspondencia": 0.01068932113478604}, "confidence": 0.9431215996408132, "input_tokens": 436, "latency_ms": 106.4414109999916} +{"id": "g0289-atendimento_humano-erros_digitacao-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"internet_problema_conexao": 0.003235958086035388, "plano_consulta": 0.001097380093679031, "roaming_pacote": 0.0011267217878654695, "fidelidade_pontos": 0.0011826047506979136, "conta_debito_automatico_digital": 0.0007071700441994713, "conta_contestacao": 0.0010996424325407108, "atendimento_humano": 0.9799804761927102, "troca_numero": 0.0006751075662574666, "reclamacao_atendimento": 0.004871952207010604, "suporte_chip_esim": 0.00016984256524180696, "conta_explicacao": 0.00023283281926385186, "sem_correspondencia": 0.005620311454497999}, "confidence": 0.9781605194829569, "input_tokens": 539, "latency_ms": 144.8525719999907} +{"id": "g0289-atendimento_humano-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_realizar": 0.0012845353576232473, "reclamacao_atendimento": 0.9945741348372931, "parceiros_ofertas": 0.0012641912068205039, "conta_debito_automatico_digital": 0.0010928102668545953, "suporte_configuracao": 0.00024284764318541408, "beneficios_consulta": 0.00014397058715425663, "seguranca_perda_roubo": 3.352798161437117e-05, "sem_correspondencia": 0.0013639821194545516}, "confidence": 0.9937990112426205, "input_tokens": 436, "latency_ms": 104.93809700000156} +{"id": "g0291-atendimento_humano-emocional-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"fidelidade_resgate": 0.001418340401132411, "marketplace_pedido": 0.000292048670996707, "conta_explicacao": 0.000512155090180384, "recarga_nao_creditada": 0.0005223343968168619, "atendimento_humano": 0.7854015122553637, "reclamacao_atendimento": 0.20933505835617222, "recarga_saldo": 0.00013866114039582625, "sem_correspondencia": 0.0023798896889417843}, "confidence": 0.7547445854347016, "input_tokens": 447, "latency_ms": 106.4573849999988} +{"id": "g0291-atendimento_humano-emocional-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_explicacao": 0.002027766101567389, "atendimento_humano": 0.93598637448243, "recarga_nao_creditada": 0.0009890038205000585, "conta_vencimento": 0.0012495766811078145, "fidelidade_resgate": 0.0003255120996664244, "suporte_sem_sinal": 0.00041272069389755475, "reclamacao_atendimento": 0.057613546457832635, "suporte_configuracao": 0.00012446106371528977, "fidelidade_pontos": 6.6089930227739e-05, "roaming_pacote": 1.4269006882928726e-05, "conta_contestacao": 5.518072116534827e-05, "sem_correspondencia": 0.0011354989410066049}, "confidence": 0.9301669539808327, "input_tokens": 535, "latency_ms": 144.18516599999975} +{"id": "g0291-atendimento_humano-emocional-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.8397787909647014, "marketplace_pedido": 0.0016224097418418323, "seguranca_perda_roubo": 0.0005192651704809425, "internet_pacote_adicional": 0.0008215314099601548, "bonus_nao_recebido": 0.0008374614769902923, "reclamacao_atendimento": 0.1422232164736222, "recarga_realizar": 0.0002579901150084258, "sem_correspondencia": 0.013939334647394842}, "confidence": 0.8168900468168019, "input_tokens": 445, "latency_ms": 105.39810599999555} +{"id": "g0291-atendimento_humano-emocional-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.988440147225184, "reclamacao_atendimento": 0.005108765326386173, "fidelidade_resgate": 0.0011878450115377563, "seguranca_perda_roubo": 0.0007317936815282276, "plano_troca": 0.0010378908133715653, "recarga_nao_creditada": 0.0005642656167930204, "portabilidade": 0.0005175247496858559, "conta_pagamento_confirmacao": 0.00033771497219521704, "marketplace_compra": 0.00036815079442360907, "negociacao_religacao": 8.109163985845946e-05, "suporte_chip_esim": 0.00015891514790413456, "sem_correspondencia": 0.0014658950211319552}, "confidence": 0.9873892515183823, "input_tokens": 551, "latency_ms": 145.4139279999822} +{"id": "g0291-atendimento_humano-emocional-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.0008779019676034966, "suporte_sem_sinal": 0.00041644323994209924, "plano_consulta": 0.0003274288253793437, "recarga_realizar": 0.0005677011548143237, "suporte_chip_esim": 0.00036251951186102763, "recarga_nao_creditada": 0.0006148387186767121, "atendimento_humano": 0.9945275118270479, "negociacao_divida": 0.0002946411235278143, "seguranca_perda_roubo": 0.00041133960578725536, "conta_segunda_via": 6.306136291881059e-05, "fidelidade_pontos": 6.393219427489063e-05, "internet_problema_conexao": 0.00017953823150908678, "reclamacao_atendimento": 0.0003040731928680942, "roaming_pacote": 0.00010244209425009473, "negociacao_religacao": 0.0001439455620077026, "sem_correspondencia": 0.0007426813875313787}, "confidence": 0.9941626792821842, "input_tokens": 661, "latency_ms": 179.26806500003067} +{"id": "g0291-atendimento_humano-emocional-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"seguranca_perda_roubo": 0.0016203037105604109, "reclamacao_atendimento": 0.025834219963213848, "atendimento_humano": 0.967602602400745, "cancelamento_linha": 0.002599122824883082, "bonus_nao_recebido": 0.00046462406846891133, "desconto_retencao": 0.00016404558297187252, "fidelidade_pontos": 0.00014918369506648345, "conta_explicacao": 8.501965675580193e-05, "conta_debito_automatico_digital": 8.009549952549906e-05, "fidelidade_resgate": 2.1784581629916115e-05, "conta_pagamento_confirmacao": 5.5735082915564464e-05, "roaming_pacote": 3.2120387489308954e-05, "recarga_saldo": 3.848463096224059e-05, "portabilidade": 5.1555374595995204e-05, "recarga_nao_creditada": 7.759598745685835e-05, "sem_correspondencia": 0.00112350655275927}, "confidence": 0.9654427758941277, "input_tokens": 655, "latency_ms": 177.14310000002342} +{"id": "g0291-atendimento_humano-emocional-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_configuracao": 0.002721962405090175, "beneficios_consulta": 0.0004567258187302605, "reclamacao_atendimento": 0.7739199646373837, "fidelidade_pontos": 0.0012767257128293743, "suporte_chip_esim": 0.00029908067927406334, "conta_contestacao": 0.00012199081451878037, "cadastro_atualizacao": 0.00024305882898708795, "conta_debito_automatico_digital": 0.0001376301883211816, "troca_numero": 0.000176092305343277, "internet_problema_conexao": 6.068779847184325e-05, "vas_cancelamento": 0.000247996016930822, "internet_pacote_adicional": 0.000106528993402025, "plano_nova_linha": 7.514575347399107e-05, "internet_consumo": 0.0014324664044774742, "atendimento_humano": 0.18772301226147858, "sem_correspondencia": 0.031000931381287233}, "confidence": 0.7588479622798762, "input_tokens": 659, "latency_ms": 179.9300540000104} +{"id": "g0291-atendimento_humano-emocional-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.0014637761442512047, "fidelidade_resgate": 0.00023685667131755924, "internet_consumo": 0.0001911130472133709, "troca_numero": 0.00024180942803949111, "conta_explicacao": 0.00037818846850891526, "seguranca_fraude": 0.00023192660296850025, "suporte_chip_esim": 0.00027143426626212056, "fidelidade_pontos": 0.00027110674739851, "desconto_retencao": 0.0010994000414017587, "parceiros_ofertas": 0.0007135011434499598, "atendimento_humano": 0.9818410913996172, "conta_vencimento": 0.000891543520781238, "reclamacao_atendimento": 0.011262312376385907, "recarga_saldo": 0.0003004365911248985, "conta_segunda_via": 0.00015700184132526305, "sem_correspondencia": 0.00044850170995408865}, "confidence": 0.980630497492925, "input_tokens": 651, "latency_ms": 177.0181920000482} +{"id": "g0291-atendimento_humano-emocional-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"marketplace_compra": 0.0014034661687228913, "conta_explicacao": 0.0008558464118629231, "atendimento_humano": 0.12458716992508594, "reclamacao_atendimento": 0.8641524914856334, "fidelidade_pontos": 0.0004962564183914151, "recarga_realizar": 9.467503360347016e-05, "troca_numero": 7.826195906297105e-05, "sem_correspondencia": 0.008331832597636726}, "confidence": 0.8447457045550099, "input_tokens": 432, "latency_ms": 103.95944800001189} +{"id": "g0291-atendimento_humano-emocional-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 82, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.0028799847736435407, "reclamacao_atendimento": 0.25925402491748045, "atendimento_humano": 0.7256394542477679, "sem_correspondencia": 0.012226536061108217}, "confidence": 0.6341859389970238, "input_tokens": 321, "latency_ms": 79.03164100002869} +{"id": "g0291-atendimento_humano-emocional-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 0.002469585672146041, "seguranca_fraude": 0.0011435622409226482, "recarga_saldo": 0.0009176056777363881, "atendimento_humano": 0.9058437603141182, "roaming_duvida": 0.0013762405329166706, "conta_explicacao": 0.00029474214995223614, "bonus_nao_recebido": 0.0003023931652585216, "suporte_sem_sinal": 0.008324445751527831, "conta_segunda_via": 0.0004239472896532627, "recarga_nao_creditada": 0.00017608688515021554, "reclamacao_atendimento": 0.06213187559204339, "sem_correspondencia": 0.016595754728574708}, "confidence": 0.8972841021608559, "input_tokens": 561, "latency_ms": 147.34873699995887} +{"id": "g0291-atendimento_humano-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"plano_consulta": 0.0016574495390084968, "marketplace_compra": 0.00041183394865687263, "suporte_sem_sinal": 0.000713999118942795, "negociacao_divida": 0.0005933571128988228, "internet_pacote_adicional": 0.000979627682608609, "reclamacao_atendimento": 0.9738914927157712, "seguranca_perda_roubo": 0.00019059278212007395, "cancelamento_linha": 0.0002156393896777385, "seguranca_fraude": 0.00035065976960410046, "conta_contestacao": 3.0912888774603865e-05, "conta_vencimento": 0.00017604372170525913, "sem_correspondencia": 0.020788391330231373}, "confidence": 0.9715179920535689, "input_tokens": 549, "latency_ms": 145.0260639999783} +{"id": "g0293-atendimento_humano-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.0019537638137282288, "conta_segunda_via": 0.00034128474317605614, "parceiros_ofertas": 0.0006124970334622419, "fidelidade_resgate": 0.00035789228752277117, "atendimento_humano": 0.6965961475426872, "recarga_realizar": 0.0002934254694405511, "plano_nova_linha": 0.00021686386596703118, "cadastro_atualizacao": 0.00016692114194962108, "reclamacao_atendimento": 0.19420305319282805, "recarga_saldo": 0.00014205660517892197, "marketplace_pedido": 0.0001220328204698192, "sem_correspondencia": 0.10499406148358964}, "confidence": 0.669013979137477, "input_tokens": 547, "latency_ms": 145.48611399999345} +{"id": "g0293-atendimento_humano-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.021238943642578886, "portabilidade": 0.013601818896986613, "atendimento_humano": 0.9286834817456464, "bonus_nao_recebido": 0.006234960986911138, "seguranca_perda_roubo": 0.0006285561367657835, "negociacao_divida": 0.01679363393953841, "internet_consumo": 0.0015645649174528952, "suporte_sem_sinal": 0.00021986970021765096, "troca_numero": 0.00040794229424609494, "suporte_chip_esim": 6.788179471952251e-05, "reclamacao_atendimento": 0.0023945262847056338, "sem_correspondencia": 0.008163819660231027}, "confidence": 0.9222001619043415, "input_tokens": 553, "latency_ms": 149.336978000008} +{"id": "g0293-atendimento_humano-indireto_multiplo-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 106, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"bonus_nao_recebido": 0.0016709761077709968, "internet_problema_conexao": 0.000924526722436333, "marketplace_compra": 0.0017872450736161401, "negociacao_divida": 0.00102564406778703, "vas_cancelamento": 0.00034779830544251397, "marketplace_pedido": 0.00077405575142455, "reclamacao_atendimento": 0.006829402827533119, "atendimento_humano": 0.5437676280394838, "plano_consulta": 0.42583710417422344, "conta_contestacao": 0.0010311923042215958, "recarga_realizar": 0.0005191323135221318, "sem_correspondencia": 0.015485294312538282}, "confidence": 0.5022919578612549, "input_tokens": 559, "latency_ms": 168.4673929999576} +{"id": "g0293-atendimento_humano-indireto_multiplo-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.008485564782278519, "atendimento_humano": 0.9291741352495775, "reclamacao_atendimento": 0.022308767253908034, "sem_correspondencia": 0.040031532714236005}, "confidence": 0.9055655136661032, "input_tokens": 320, "latency_ms": 76.84834799999862} +{"id": "g0293-atendimento_humano-indireto_multiplo-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_pagamento_confirmacao": 0.016195445335440546, "reclamacao_atendimento": 0.05057021794885109, "atendimento_humano": 0.7817203205887991, "sem_correspondencia": 0.1515140161269091}, "confidence": 0.7089604274517325, "input_tokens": 328, "latency_ms": 79.3133980000107} +{"id": "g0293-atendimento_humano-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 0.002165651630762337, "conta_pagamento_confirmacao": 0.0002890987903183508, "cadastro_atualizacao": 0.0002582669179367613, "conta_explicacao": 0.0004275517534913302, "plano_consulta": 0.0002599630839901737, "parceiros_ofertas": 0.0008652471460265967, "atendimento_humano": 0.7600663219450089, "reclamacao_atendimento": 0.0011184483254613128, "vas_consulta": 0.0014597475112663033, "recarga_realizar": 0.0006340760217277442, "troca_numero": 0.00022941836672422285, "internet_problema_conexao": 0.22784743434417767, "seguranca_fraude": 0.0020188624485916002, "conta_debito_automatico_digital": 0.00048254846137137883, "roaming_cobranca": 8.974869462704192e-05, "sem_correspondencia": 0.0017876145585182786}, "confidence": 0.7440707434080095, "input_tokens": 646, "latency_ms": 177.71875699997963} +{"id": "g0293-atendimento_humano-indireto_multiplo-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_configuracao": 0.00048582969408773625, "internet_consumo": 0.9960042624731271, "cancelamento_linha": 0.0004261400186812065, "roaming_pacote": 0.0005562850514867852, "suporte_sem_sinal": 0.0001644660908209334, "reclamacao_atendimento": 0.00012397869463008903, "seguranca_perda_roubo": 0.00010637459762378738, "conta_explicacao": 0.001417653868640103, "conta_segunda_via": 0.00010730894362503099, "bonus_nao_recebido": 0.00013930382203926025, "parceiros_ofertas": 4.830201332200902e-05, "fidelidade_resgate": 5.937623973669688e-05, "atendimento_humano": 3.550948305754924e-05, "vas_contratacao": 1.9008433685314865e-05, "conta_debito_automatico_digital": 3.8663136919254227e-05, "sem_correspondencia": 0.00026753743851726594}, "confidence": 0.9957378799713358, "input_tokens": 667, "latency_ms": 181.0534650000477} +{"id": "g0293-atendimento_humano-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.00585079468361989, "reclamacao_atendimento": 0.11978950735138257, "atendimento_humano": 0.8519928691241487, "sem_correspondencia": 0.022366828840848944}, "confidence": 0.8026571588321983, "input_tokens": 321, "latency_ms": 77.97419199999922} +{"id": "g0293-atendimento_humano-indireto_multiplo-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["troca_numero"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.010681091453891447, "plano_troca": 0.2529971410023118, "roaming_pacote": 0.011809244119958246, "conta_segunda_via": 0.0041617962691054755, "conta_contestacao": 0.003017271707907773, "desconto_retencao": 0.008845807567521038, "internet_pacote_adicional": 0.005258094219593855, "atendimento_humano": 0.5975347465248245, "marketplace_compra": 0.0018573304450965906, "parceiros_ofertas": 0.0002297271907111605, "internet_problema_conexao": 0.0006819411200369581, "reclamacao_atendimento": 0.001555456679558547, "suporte_configuracao": 0.0003525677936538575, "fidelidade_resgate": 0.0004087676269846033, "marketplace_pedido": 0.00023829235746763113, "sem_correspondencia": 0.10037072392137643}, "confidence": 0.5707037296264795, "input_tokens": 662, "latency_ms": 180.80319099999542} +{"id": "g0293-atendimento_humano-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"fidelidade_resgate": 0.002708997500327979, "internet_consumo": 0.00113444213410891, "seguranca_perda_roubo": 0.0005565070950372265, "roaming_duvida": 0.0007583126269991675, "seguranca_fraude": 0.000841310574676012, "reclamacao_atendimento": 0.008030675041822158, "negociacao_divida": 0.937780133161793, "troca_numero": 0.00044356725557405087, "recarga_saldo": 0.017280007444232914, "parceiros_ofertas": 0.0032423289703267066, "portabilidade": 0.0003808881214606377, "plano_consulta": 0.002149762651379027, "bonus_nao_recebido": 0.00018801747739655955, "plano_nova_linha": 0.006671566913988067, "suporte_sem_sinal": 0.0007253287136507549, "sem_correspondencia": 0.017108154317226718}, "confidence": 0.933632142039246, "input_tokens": 645, "latency_ms": 177.26729700001442} +{"id": "g0293-atendimento_humano-indireto_multiplo-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9795210508243979, "vas_cancelamento": 0.0023654986425360484, "reclamacao_atendimento": 0.003851204806653817, "sem_correspondencia": 0.014262245726412236}, "confidence": 0.9726947344325305, "input_tokens": 330, "latency_ms": 78.94697900002257} +{"id": "g0293-atendimento_humano-indireto_multiplo-11-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"troca_numero": 0.0015626455274247463, "atendimento_humano": 0.23052920823816286, "conta_debito_automatico_digital": 0.0019081978631387375, "reclamacao_atendimento": 0.023031653939386425, "fidelidade_resgate": 0.7166346120681037, "roaming_pacote": 0.012137054452929771, "suporte_sem_sinal": 0.0006948618816134632, "sem_correspondencia": 0.013501766029240246}, "confidence": 0.6761538423635471, "input_tokens": 429, "latency_ms": 104.69406699996853} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.001866050894595714, "cadastro_atualizacao": 0.0005862157555828817, "conta_vencimento": 0.0006244151321811332, "vas_cancelamento": 0.00025898681723283306, "plano_consulta": 0.00033594938073508375, "internet_problema_conexao": 0.00020279371161786657, "troca_numero": 0.00013974222424733776, "vas_consulta": 0.00020015393229824068, "roaming_pacote": 0.001514906971632139, "negociacao_religacao": 0.0007718664181698442, "recarga_nao_creditada": 0.0004229543528685967, "sem_correspondencia": 0.9930759644088383}, "confidence": 0.9924465066278235, "input_tokens": 492, "latency_ms": 122.44833900001595} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0032577024353125255, "suporte_sem_sinal": 0.000817437755487451, "desconto_retencao": 0.00045619024755988213, "roaming_cobranca": 0.0005865972897092139, "fidelidade_resgate": 0.0005914805657633301, "negociacao_divida": 0.0002947453715615324, "roaming_duvida": 0.0002985492590685139, "suporte_chip_esim": 0.00030592251091672985, "negociacao_religacao": 0.0012808999163418705, "cancelamento_linha": 0.002661058585489987, "recarga_nao_creditada": 0.0009306999453710787, "sem_correspondencia": 0.9885187161174179}, "confidence": 0.9874749630371831, "input_tokens": 527, "latency_ms": 142.2532070000102} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.0015022112911329472, "vas_cancelamento": 0.000768727334164088, "cancelamento_linha": 0.0004589186292822728, "parceiros_ofertas": 0.00022904031058095116, "reclamacao_atendimento": 0.0004256561357444993, "recarga_realizar": 0.00018978115425163957, "troca_numero": 0.00019014420384741784, "desconto_retencao": 0.00030904685383938515, "conta_vencimento": 0.0008754440154720269, "plano_nova_linha": 0.0009596289271823338, "vas_contratacao": 0.0003151242247884429, "sem_correspondencia": 0.993776276919714}, "confidence": 0.9932104839124153, "input_tokens": 497, "latency_ms": 121.90338400000655} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.001180139823555875, "recarga_realizar": 0.0003108550052362368, "recarga_nao_creditada": 0.00031987464429175704, "conta_contestacao": 0.00017956933483985368, "conta_segunda_via": 0.00025587066900835794, "plano_consulta": 0.0005439165342416195, "recarga_saldo": 0.0004322858822368237, "conta_explicacao": 0.0004495795047948726, "seguranca_perda_roubo": 0.00047136336083423866, "atendimento_humano": 0.006958454138299059, "roaming_pacote": 0.00018861466884821686, "conta_pagamento_confirmacao": 0.00022820374060180106, "negociacao_religacao": 0.0003094376367445382, "suporte_sem_sinal": 0.004334614016570828, "conta_debito_automatico_digital": 0.0033226367130992883, "sem_correspondencia": 0.9805145843267966}, "confidence": 0.9792155566152496, "input_tokens": 637, "latency_ms": 172.75346799999625} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0032411818120921306, "beneficios_consulta": 0.0017203291613431938, "suporte_chip_esim": 0.0015716693183731455, "internet_problema_conexao": 0.0012534121423598394, "recarga_saldo": 0.0019494729179889887, "suporte_configuracao": 0.0011609071909768974, "reclamacao_atendimento": 0.0007717733911320858, "sem_correspondencia": 0.9883312540657337}, "confidence": 0.9866642903608385, "input_tokens": 424, "latency_ms": 103.49635300002547} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.004398609664980051, "seguranca_perda_roubo": 0.0032548053115510024, "atendimento_humano": 0.007034101571042335, "sem_correspondencia": 0.9853124834524265}, "confidence": 0.9804166446032356, "input_tokens": 296, "latency_ms": 77.07503599999654} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.005215786924793527, "recarga_realizar": 0.0062128698955254925, "fidelidade_pontos": 0.004168904451826912, "sem_correspondencia": 0.984402438727854}, "confidence": 0.9792032516371387, "input_tokens": 295, "latency_ms": 76.31420199999184} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0019797488645316476, "plano_consulta": 0.001132610362275851, "marketplace_pedido": 0.00212537683105087, "marketplace_compra": 0.0008988428536690451, "recarga_realizar": 0.0021959470644726314, "vas_contratacao": 0.0006307200343385189, "vas_cancelamento": 0.0023638235760377836, "sem_correspondencia": 0.9886729304136236}, "confidence": 0.98705477761557, "input_tokens": 423, "latency_ms": 104.37228199998572} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0019724269514014704, "conta_explicacao": 0.0017279302557797012, "suporte_configuracao": 0.0009811476861328607, "internet_consumo": 0.001087681088678883, "fidelidade_pontos": 0.000787086691687437, "plano_troca": 0.0005942678558000017, "conta_vencimento": 0.0004470518495599748, "sem_correspondencia": 0.9924024076209597}, "confidence": 0.9913170372810967, "input_tokens": 407, "latency_ms": 105.94965299998194} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.004518880099189794, "seguranca_perda_roubo": 0.0017058263287883122, "fidelidade_resgate": 0.0026528922056295785, "conta_segunda_via": 0.0012000344820007885, "roaming_cobranca": 0.0027322622986053324, "plano_troca": 0.0025789211142467345, "suporte_chip_esim": 0.0003622396059453835, "sem_correspondencia": 0.984248943865594}, "confidence": 0.9819987929892503, "input_tokens": 428, "latency_ms": 104.08204300000534} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0019842182737432866, "bonus_nao_recebido": 0.0015881437935119154, "recarga_realizar": 0.002315282958584777, "sem_correspondencia": 0.9941123549741601}, "confidence": 0.9921498066322133, "input_tokens": 310, "latency_ms": 78.17870000002358} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.006260362706143191, "plano_nova_linha": 0.012251293437875758, "internet_problema_conexao": 0.01361625500737846, "sem_correspondencia": 0.9678720888486025}, "confidence": 0.95716278513147, "input_tokens": 306, "latency_ms": 77.33472299997857} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0013470690159228717, "marketplace_pedido": 0.0002850639720129858, "conta_pagamento_confirmacao": 0.0003902509688098977, "roaming_duvida": 0.00014680694417397314, "beneficios_consulta": 0.0002256889727250047, "cancelamento_linha": 0.0003274498614497722, "conta_debito_automatico_digital": 0.0002782804803233961, "vas_cancelamento": 0.000536229857210028, "roaming_cobranca": 0.0020487537655812463, "parceiros_ofertas": 0.00575390813032776, "cadastro_atualizacao": 0.0005003276627791523, "vas_contratacao": 0.0001726242328128575, "reclamacao_atendimento": 0.000225517066440744, "conta_segunda_via": 0.009074169644599728, "recarga_nao_creditada": 0.0021469618722864884, "sem_correspondencia": 0.9765408975525441}, "confidence": 0.9749769573893803, "input_tokens": 662, "latency_ms": 180.89867399999093} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0014522331424281546, "plano_troca": 0.00034747126385946213, "troca_numero": 0.0002468432415605435, "desconto_retencao": 0.00030276071866117154, "seguranca_fraude": 0.00030221175401792187, "recarga_realizar": 0.00011866540009169127, "atendimento_humano": 0.0003060883547084377, "vas_cancelamento": 0.0002604276758232079, "parceiros_ofertas": 0.0005516796239015987, "roaming_duvida": 0.0007073010505576151, "conta_pagamento_confirmacao": 0.0005598174108972006, "sem_correspondencia": 0.994844500363493}, "confidence": 0.9943758185783561, "input_tokens": 515, "latency_ms": 134.4030359999806} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.00220061956728076, "atendimento_humano": 0.0005597338267660306, "beneficios_consulta": 0.00034325723228202204, "recarga_saldo": 0.00028212556079764583, "fidelidade_pontos": 0.00026014480221715986, "bonus_nao_recebido": 0.00047215024618005704, "plano_consulta": 0.00031747133772189146, "portabilidade": 0.0004218960325863795, "conta_debito_automatico_digital": 0.002324968163016902, "parceiros_ofertas": 0.0008205069922255936, "roaming_pacote": 0.0004540377723889618, "suporte_configuracao": 0.0002163160590066457, "conta_pagamento_confirmacao": 0.0010844505994415576, "desconto_retencao": 0.005438086760198565, "negociacao_divida": 0.003293668648479459, "sem_correspondencia": 0.9815105663994104}, "confidence": 0.9802779374927043, "input_tokens": 639, "latency_ms": 172.48855499997262} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0012485441103552957, "recarga_realizar": 0.0005808227098035632, "conta_vencimento": 0.00042304257796302167, "internet_problema_conexao": 0.0004775813098264082, "fidelidade_pontos": 0.0005384965249562827, "negociacao_divida": 0.0003387931483779512, "roaming_cobranca": 0.0002792079742214583, "portabilidade": 0.0002828097228977508, "vas_contratacao": 0.004083121442353068, "cadastro_atualizacao": 0.0016815792845781222, "roaming_duvida": 0.0004323006252845795, "cancelamento_linha": 0.0003005055273813642, "atendimento_humano": 0.005105486541203891, "suporte_configuracao": 0.02355215516868569, "suporte_sem_sinal": 0.003961433524049483, "sem_correspondencia": 0.9567141198080621}, "confidence": 0.9538283944619328, "input_tokens": 623, "latency_ms": 166.86517099998355} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.0013314867071090532, "desconto_retencao": 0.00034837708431389715, "fidelidade_resgate": 0.0002723969515941688, "bonus_nao_recebido": 0.00024584805718865025, "negociacao_religacao": 0.0003268981612676908, "recarga_realizar": 0.0004607699818098187, "suporte_sem_sinal": 0.0003958932421370452, "seguranca_perda_roubo": 0.0006102510871274108, "recarga_nao_creditada": 0.00119017137954181, "vas_consulta": 0.0018529264015384483, "vas_contratacao": 0.000532184171298228, "fidelidade_pontos": 0.00027849521732100296, "suporte_chip_esim": 0.0009684758219067201, "conta_segunda_via": 0.012704632494639273, "plano_troca": 0.006090978388219361, "sem_correspondencia": 0.9723902148529875}, "confidence": 0.9705495625098534, "input_tokens": 663, "latency_ms": 180.62037900000405} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.016132153447859447, "bonus_nao_recebido": 0.019497432159531973, "suporte_sem_sinal": 0.04442357482217895, "sem_correspondencia": 0.9199468395704297}, "confidence": 0.8932624527605727, "input_tokens": 313, "latency_ms": 77.6206419999994} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.002936410486093473, "bonus_nao_recebido": 0.0004487894437074684, "negociacao_divida": 0.0003060892587055697, "recarga_saldo": 0.00028608416222185746, "reclamacao_atendimento": 0.0003018672773462446, "internet_pacote_adicional": 0.0001903560755733404, "conta_debito_automatico_digital": 0.00031494658741501504, "parceiros_ofertas": 0.00016810740202262918, "suporte_chip_esim": 0.0009051852351089198, "negociacao_religacao": 0.0009507792990611695, "recarga_realizar": 0.0010593219204740542, "sem_correspondencia": 0.9921320628522703}, "confidence": 0.9914167958388403, "input_tokens": 545, "latency_ms": 144.4043380000153} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0021670297494988736, "vas_contratacao": 0.0015207495539828753, "conta_segunda_via": 0.001749903001085545, "conta_vencimento": 0.0012203384160302917, "marketplace_pedido": 0.0008935852991322772, "suporte_configuracao": 0.0008914582136244077, "plano_troca": 0.000433585771894567, "sem_correspondencia": 0.9911233499947512}, "confidence": 0.9898552571368583, "input_tokens": 430, "latency_ms": 107.67508799995085} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.008400703887414524, "vas_contratacao": 0.006017351825822061, "conta_pagamento_confirmacao": 0.005355211066975696, "fidelidade_pontos": 0.00207442878839577, "negociacao_divida": 0.003583230318652668, "roaming_cobranca": 0.019390989778001588, "plano_consulta": 0.003374124989693221, "sem_correspondencia": 0.9518039593450445}, "confidence": 0.9449188106800508, "input_tokens": 428, "latency_ms": 104.93201700001009} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.003481327438803748, "conta_debito_automatico_digital": 0.002668264283933432, "negociacao_religacao": 0.003502214879757732, "roaming_cobranca": 0.0016263514407381422, "internet_consumo": 0.0024451102388153875, "conta_pagamento_confirmacao": 0.0035668071934656163, "plano_consulta": 0.0032680224996373053, "sem_correspondencia": 0.9794419020248486}, "confidence": 0.9765050308855413, "input_tokens": 413, "latency_ms": 106.88292600002569} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.002346420087663225, "vas_contratacao": 0.0037588881690251773, "cancelamento_linha": 0.004887636502883923, "sem_correspondencia": 0.9890070552404278}, "confidence": 0.9853427403205703, "input_tokens": 299, "latency_ms": 78.30670999999256} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0023372692328077578, "vas_consulta": 0.0015526302553917095, "marketplace_compra": 0.001500035023179227, "beneficios_consulta": 0.0011383463607827448, "suporte_chip_esim": 0.0012263565823932864, "troca_numero": 0.0004546121858643255, "vas_cancelamento": 0.0005566615682302188, "sem_correspondencia": 0.9912340887913508}, "confidence": 0.9899818157615438, "input_tokens": 430, "latency_ms": 121.88440400001355} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.0010135622342013358, "roaming_cobranca": 0.00042645203482176235, "cadastro_atualizacao": 0.0002843989753306894, "seguranca_perda_roubo": 0.0002479947496034549, "conta_vencimento": 0.00035645607987367945, "vas_consulta": 0.0005668606507244323, "troca_numero": 0.00036445463364485317, "roaming_pacote": 0.00044244936654698046, "vas_contratacao": 0.0005396398677657884, "recarga_realizar": 0.0011009571368308403, "plano_nova_linha": 0.00043072654582000755, "suporte_chip_esim": 0.0004219478332279421, "fidelidade_resgate": 0.004732719889336763, "atendimento_humano": 0.025453228613528295, "recarga_saldo": 0.003298039972484825, "sem_correspondencia": 0.9603201114162584}, "confidence": 0.9576747855106756, "input_tokens": 639, "latency_ms": 172.42518599999812} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.00517587952547293, "internet_problema_conexao": 0.004266384432459888, "beneficios_consulta": 0.004670972163153012, "sem_correspondencia": 0.9858867638789143}, "confidence": 0.9811823518385524, "input_tokens": 320, "latency_ms": 76.81284000000232} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.0028653078869981643, "plano_consulta": 0.00046221810213147924, "conta_contestacao": 0.0006191789380901346, "internet_pacote_adicional": 0.0004801355405972168, "recarga_saldo": 0.0005938383590165371, "internet_problema_conexao": 0.0007104380264605147, "suporte_sem_sinal": 0.00040435553567882564, "suporte_chip_esim": 0.002932107210965628, "portabilidade": 0.0014836971651792168, "parceiros_ofertas": 0.0011244005519698169, "roaming_pacote": 0.0011603705841633132, "desconto_retencao": 0.0004194959645895022, "atendimento_humano": 0.06008031373817097, "internet_consumo": 0.023449924083866, "conta_debito_automatico_digital": 0.01093447510760238, "sem_correspondencia": 0.8922797432045203}, "confidence": 0.8850983927514883, "input_tokens": 641, "latency_ms": 177.04286200000752} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.004890011100279208, "recarga_nao_creditada": 0.003104094454139165, "conta_explicacao": 0.017794530271223692, "sem_correspondencia": 0.9742113641743579}, "confidence": 0.9656151522324773, "input_tokens": 325, "latency_ms": 78.35363700002063} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.0037858629754354213, "suporte_configuracao": 0.0049127220311532445, "fidelidade_pontos": 0.00361609248513743, "atendimento_humano": 0.004386778294186608, "marketplace_pedido": 0.0018930605631830306, "internet_problema_conexao": 0.0033126753227643254, "troca_numero": 0.006861031863769748, "sem_correspondencia": 0.9712317764643702}, "confidence": 0.9671220302449945, "input_tokens": 414, "latency_ms": 106.7003400000317} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0011237946345923607, "bonus_nao_recebido": 0.00023046995036472205, "vas_consulta": 0.00029943415686602674, "marketplace_compra": 0.0002732803573083547, "seguranca_fraude": 0.0002615325180093315, "internet_consumo": 0.001295373359045661, "suporte_chip_esim": 0.00047356427448913243, "portabilidade": 0.00030631556858840713, "fidelidade_resgate": 0.0011925006108277516, "reclamacao_atendimento": 0.0031981034570240873, "roaming_pacote": 0.00043009192536597993, "desconto_retencao": 0.00026030081415702536, "cancelamento_linha": 0.0007797367146995217, "conta_debito_automatico_digital": 0.009781544898233354, "plano_troca": 0.0013837398731132687, "sem_correspondencia": 0.9787102168873151}, "confidence": 0.9772908980131361, "input_tokens": 674, "latency_ms": 185.54803000000675} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.006904792176095317, "internet_problema_conexao": 0.0029395222510739923, "vas_cancelamento": 0.0035199093890358802, "cancelamento_linha": 0.002576377720522592, "vas_contratacao": 0.001313001188324605, "vas_consulta": 0.0018738470842071349, "suporte_configuracao": 0.0019162490249356938, "sem_correspondencia": 0.9789563011658048}, "confidence": 0.9759500584752053, "input_tokens": 434, "latency_ms": 105.7000549999998} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.003248781483296758, "internet_problema_conexao": 0.0025561493245198994, "fidelidade_resgate": 0.0037538936382345424, "sem_correspondencia": 0.9904411755539488}, "confidence": 0.9872549007385985, "input_tokens": 318, "latency_ms": 79.29569200001652} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"vas_consulta": 0.004802671446471169, "vas_cancelamento": 0.0007866216111286237, "atendimento_humano": 0.0035940737795075893, "roaming_pacote": 0.003487566066868394, "conta_contestacao": 0.8131633061905164, "suporte_sem_sinal": 0.0019199219886108648, "plano_consulta": 0.005681297775598467, "suporte_chip_esim": 0.0004562748405947671, "fidelidade_resgate": 0.0016175337357584331, "recarga_nao_creditada": 0.00021001866655897226, "recarga_realizar": 0.000846691313908496, "negociacao_divida": 0.00025336904345510256, "recarga_saldo": 0.0005028255496402713, "seguranca_fraude": 0.001340056352069423, "desconto_retencao": 0.07394261693327858, "sem_correspondencia": 0.08739515470603439}, "confidence": 0.8007075266032176, "input_tokens": 648, "latency_ms": 177.46837999999343} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_pagamento_confirmacao": 0.001847021224870148, "bonus_nao_recebido": 0.0003721055687380084, "conta_vencimento": 0.0003683193635585893, "fidelidade_resgate": 0.00027841260559920546, "atendimento_humano": 0.0004225291837185434, "plano_troca": 0.0007336342509796224, "conta_contestacao": 0.00022702233847877093, "beneficios_consulta": 0.0006932872187191902, "conta_explicacao": 0.0034134720236173003, "internet_consumo": 0.00337508120455642, "cancelamento_linha": 0.0005117486408523419, "suporte_configuracao": 0.035723762397372794, "internet_pacote_adicional": 0.8058615723323814, "seguranca_perda_roubo": 0.0005448725750477551, "seguranca_fraude": 0.0001517795377064436, "sem_correspondencia": 0.14547537953380352}, "confidence": 0.7929190104878735, "input_tokens": 649, "latency_ms": 206.9198269999788} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.008383656526537, "atendimento_humano": 0.006452281582322447, "suporte_sem_sinal": 0.007214616692942227, "reclamacao_atendimento": 0.0013410492090582043, "conta_debito_automatico_digital": 0.01063203497435755, "beneficios_consulta": 0.06418958385096346, "vas_consulta": 0.008229534662774313, "sem_correspondencia": 0.8935572425010447}, "confidence": 0.8783511342869083, "input_tokens": 436, "latency_ms": 105.44301599998107} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0026667621268280815, "recarga_realizar": 0.0009742905138215264, "conta_contestacao": 0.0005397294683109041, "cadastro_atualizacao": 0.0005064586561087153, "conta_pagamento_confirmacao": 0.00042353267540824605, "suporte_chip_esim": 8.113537614858005e-05, "marketplace_compra": 0.00011639242977468476, "troca_numero": 0.0001949412740973986, "internet_pacote_adicional": 0.0012131099695930352, "plano_consulta": 0.001202006155658684, "bonus_nao_recebido": 0.0002989773684962561, "sem_correspondencia": 0.991782663985754}, "confidence": 0.9910356334390044, "input_tokens": 550, "latency_ms": 150.3855939999994} +{"id": "g0298-oos_fora_do_dominio-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0011683127070925073, "parceiros_ofertas": 0.00034355275293684184, "desconto_retencao": 0.00047309468434685937, "seguranca_fraude": 0.00033145816210739193, "seguranca_perda_roubo": 0.0003989243912377041, "negociacao_divida": 0.00047448861877865404, "internet_consumo": 0.0003488284974934839, "conta_explicacao": 0.00062442961354217, "vas_cancelamento": 0.0021784106065287105, "roaming_duvida": 0.0011173407228107681, "conta_pagamento_confirmacao": 0.0007127103491343175, "marketplace_compra": 0.001039643689082465, "beneficios_consulta": 0.0002998710170918754, "conta_debito_automatico_digital": 0.004384807315581988, "troca_numero": 0.0033549933200086564, "sem_correspondencia": 0.9827491335522256}, "confidence": 0.9815990757890406, "input_tokens": 657, "latency_ms": 180.4086949999828} +{"id": "g0298-oos_fora_do_dominio-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.005464457442778951, "suporte_configuracao": 0.004180453294642611, "conta_vencimento": 0.011464223179564675, "sem_correspondencia": 0.9788908660830138}, "confidence": 0.9718544881106849, "input_tokens": 313, "latency_ms": 77.29620999998588} +{"id": "g0298-oos_fora_do_dominio-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0016335653725131597, "recarga_nao_creditada": 0.0005911618703372877, "recarga_realizar": 0.000289803486893074, "internet_pacote_adicional": 0.0003048675745006225, "marketplace_pedido": 0.0003865338253043469, "fidelidade_resgate": 0.00015690873330912405, "roaming_pacote": 0.00024405948467213625, "conta_contestacao": 0.00023277105634000422, "plano_nova_linha": 0.001318832171288755, "internet_problema_conexao": 0.004631667243697515, "atendimento_humano": 0.059859612550051386, "sem_correspondencia": 0.9303502166310926}, "confidence": 0.9240184181430102, "input_tokens": 513, "latency_ms": 134.8395690000075} +{"id": "g0298-oos_fora_do_dominio-emocional-4-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_pacote": 0.016224403294743558, "portabilidade": 0.004908876997518113, "reclamacao_atendimento": 0.8928663708933093, "conta_pagamento_confirmacao": 0.00624095182865437, "marketplace_compra": 0.0018097782372031568, "conta_contestacao": 0.002365533775421501, "vas_cancelamento": 0.000395475339860346, "sem_correspondencia": 0.07518860963328959}, "confidence": 0.8775615667352109, "input_tokens": 436, "latency_ms": 105.06465800000342} +{"id": "g0298-oos_fora_do_dominio-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0033674602835729295, "parceiros_ofertas": 0.0014473718135401676, "conta_debito_automatico_digital": 0.0017375544109757746, "conta_pagamento_confirmacao": 0.0011562245763307212, "negociacao_religacao": 0.0018013511812296167, "reclamacao_atendimento": 0.00044127509457542673, "cadastro_atualizacao": 0.000255076433209205, "sem_correspondencia": 0.9897936862065662}, "confidence": 0.9883356413789327, "input_tokens": 436, "latency_ms": 111.14317499999515} +{"id": "g0298-oos_fora_do_dominio-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.016188275675151294, "conta_pagamento_confirmacao": 0.010373002311903157, "suporte_sem_sinal": 0.02062735864963379, "sem_correspondencia": 0.9528113633633117}, "confidence": 0.937081817817749, "input_tokens": 332, "latency_ms": 81.7206269999815} +{"id": "g0298-oos_fora_do_dominio-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.002540567031739222, "recarga_nao_creditada": 0.0004981185828806124, "reclamacao_atendimento": 0.00023786592939997107, "cancelamento_linha": 0.00016294150436949487, "negociacao_religacao": 0.00043235462433219605, "roaming_pacote": 0.0004562774573039296, "roaming_cobranca": 0.00044151319335925264, "vas_consulta": 0.00021645942323279856, "conta_explicacao": 0.0011964352448200087, "internet_problema_conexao": 0.005421129693650664, "negociacao_divida": 0.0015773648773534292, "sem_correspondencia": 0.9868189724375585}, "confidence": 0.9856206972046092, "input_tokens": 515, "latency_ms": 135.94513800001096} +{"id": "g0298-oos_fora_do_dominio-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.0015953264497171678, "suporte_configuracao": 0.0004079128886014978, "marketplace_compra": 0.0006242447956122956, "marketplace_pedido": 0.0008700382060106717, "seguranca_perda_roubo": 0.0005171059079816445, "recarga_nao_creditada": 0.0011064486348047562, "cancelamento_linha": 0.00023748258276591074, "conta_segunda_via": 0.00030878275251823426, "cadastro_atualizacao": 0.0008459731797199911, "plano_consulta": 0.0005485294905557078, "portabilidade": 0.00021324883871161882, "conta_pagamento_confirmacao": 0.00024229333064866088, "plano_nova_linha": 0.00043272040586845396, "vas_consulta": 0.0023410598578093122, "bonus_nao_recebido": 0.0022115681316726686, "sem_correspondencia": 0.9874972645470015}, "confidence": 0.986663748850135, "input_tokens": 656, "latency_ms": 177.7770040000064} +{"id": "g0298-oos_fora_do_dominio-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0016207778955537268, "conta_contestacao": 0.0006513481008094652, "troca_numero": 0.000705054763536498, "reclamacao_atendimento": 0.0004664177892254206, "bonus_nao_recebido": 0.0004540859006413386, "desconto_retencao": 0.0004956735844365501, "recarga_nao_creditada": 0.00041810098252516217, "atendimento_humano": 0.0016659712328033534, "conta_vencimento": 0.0014199112866199657, "suporte_configuracao": 0.0006754564905289335, "vas_consulta": 0.0004902152114404992, "vas_contratacao": 0.00039398051313618837, "roaming_cobranca": 0.0006041187004616398, "vas_cancelamento": 0.010046967810713434, "plano_troca": 0.00346347441665759, "sem_correspondencia": 0.9764284453209102}, "confidence": 0.9748570083423043, "input_tokens": 638, "latency_ms": 172.78326000001698} +{"id": "g0298-oos_fora_do_dominio-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0019987040404152562, "vas_consulta": 0.000603240422266556, "roaming_duvida": 0.0006467802108956975, "roaming_cobranca": 0.0003640476328792098, "cadastro_atualizacao": 0.00048426795483622254, "conta_pagamento_confirmacao": 0.0002487838898208114, "plano_nova_linha": 0.0003652358918125931, "suporte_chip_esim": 0.000357806287023307, "portabilidade": 0.001333794107447289, "roaming_pacote": 0.00624877751375293, "reclamacao_atendimento": 0.0003802915543376109, "sem_correspondencia": 0.9869682704945124}, "confidence": 0.9857835678121956, "input_tokens": 545, "latency_ms": 144.92724299998372} +{"id": "g0298-oos_fora_do_dominio-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.004382043253323251, "conta_contestacao": 0.006865669720136072, "bonus_nao_recebido": 0.014157980519725178, "sem_correspondencia": 0.9745943065068154}, "confidence": 0.9661257420090873, "input_tokens": 323, "latency_ms": 77.51249699998652} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.006843218505073852, "conta_debito_automatico_digital": 0.0016261976123363188, "portabilidade": 0.0013046879445962173, "fidelidade_resgate": 0.0008313396497853091, "plano_troca": 0.003070758916781984, "parceiros_ofertas": 0.0008864139029034255, "roaming_pacote": 0.0049851038238663955, "conta_segunda_via": 0.0009365249839182331, "suporte_configuracao": 0.004256034634513075, "marketplace_pedido": 0.019755372412929476, "marketplace_compra": 0.0012888454845580303, "plano_consulta": 0.08479005435444945, "plano_nova_linha": 0.002966587242071881, "roaming_cobranca": 0.014449948801193114, "vas_contratacao": 0.01733297788306574, "sem_correspondencia": 0.8346759338479575}, "confidence": 0.8236543294378212, "input_tokens": 644, "latency_ms": 176.96657300001561} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"plano_troca": 0.007810053837683385, "recarga_realizar": 0.005673131057615161, "recarga_saldo": 0.554296813907285, "sem_correspondencia": 0.43222000119741644}, "confidence": 0.40572908520971335, "input_tokens": 303, "latency_ms": 77.47457599998597} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0121297884235306, "vas_cancelamento": 0.01966652121562865, "cancelamento_linha": 0.015375573908471824, "sem_correspondencia": 0.952828116452369}, "confidence": 0.9371041552698252, "input_tokens": 305, "latency_ms": 78.03736899995783} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.053622952189587084, "desconto_retencao": 0.002338353329965329, "conta_explicacao": 0.00367033755614361, "roaming_pacote": 0.0016299517108559368, "plano_consulta": 0.0014156560081181788, "internet_consumo": 0.0005046341281558943, "roaming_cobranca": 0.0006352309662562293, "marketplace_pedido": 0.00780433321568112, "negociacao_religacao": 0.004732016972144255, "fidelidade_resgate": 0.00014924626076450123, "conta_segunda_via": 0.0013669979089602053, "sem_correspondencia": 0.9221302897533676}, "confidence": 0.915051225185492, "input_tokens": 531, "latency_ms": 144.46614499996713} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.045032051273517844, "atendimento_humano": 0.007480732985273142, "internet_problema_conexao": 0.02501919583893767, "roaming_cobranca": 0.002944001937997654, "recarga_realizar": 0.06391299387588156, "fidelidade_pontos": 0.004043693041887503, "parceiros_ofertas": 0.0007190854479105046, "internet_consumo": 0.002353308791235626, "cadastro_atualizacao": 0.03975954322468542, "negociacao_divida": 0.00316446493913974, "seguranca_perda_roubo": 0.0006867459680725829, "sem_correspondencia": 0.8048841826754607}, "confidence": 0.7871463811005025, "input_tokens": 517, "latency_ms": 136.82391499997948} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"bonus_nao_recebido": 0.0018661941670387258, "recarga_saldo": 0.0005805803129735583, "conta_vencimento": 0.000599084750217112, "marketplace_pedido": 0.00029240361300193784, "negociacao_divida": 0.04640429943668985, "fidelidade_pontos": 0.00039859646423970975, "plano_consulta": 0.0006467434822283522, "plano_troca": 0.00035637902742851555, "plano_nova_linha": 0.0015172239251647584, "conta_contestacao": 0.922346429922622, "internet_consumo": 0.0006678857847323186, "beneficios_consulta": 0.0002539824042131987, "suporte_chip_esim": 0.00011514543241704112, "conta_explicacao": 0.01955471274887341, "troca_numero": 0.0005033558775907861, "sem_correspondencia": 0.003896982650568862}, "confidence": 0.9171695252507968, "input_tokens": 631, "latency_ms": 173.28719800002546} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"internet_pacote_adicional": 0.0019038682803412346, "marketplace_compra": 0.0003958522724597315, "recarga_nao_creditada": 0.0003564143655491243, "plano_nova_linha": 0.00037488191549777566, "recarga_realizar": 0.0002861759444105672, "portabilidade": 0.001461325270219607, "cancelamento_linha": 0.98225420051014, "desconto_retencao": 0.0006579865677070928, "plano_troca": 0.0012795510942619935, "suporte_chip_esim": 0.0001766933468001466, "roaming_pacote": 0.00025300089946258224, "sem_correspondencia": 0.010600049533150056}, "confidence": 0.9806409460110616, "input_tokens": 518, "latency_ms": 136.52889200000118} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"vas_cancelamento": 0.004406190187069076, "roaming_pacote": 0.49570944490356234, "internet_consumo": 0.003336953345519973, "conta_vencimento": 0.0015395513133401833, "fidelidade_resgate": 0.00040428055325155934, "fidelidade_pontos": 0.00042615430075025547, "conta_segunda_via": 0.0006397583901387756, "bonus_nao_recebido": 0.0002491163464571938, "suporte_configuracao": 7.16104301721721e-05, "recarga_saldo": 0.0003545928656888458, "recarga_nao_creditada": 0.0002335086127484549, "sem_correspondencia": 0.4926288387513014}, "confidence": 0.4498648489857041, "input_tokens": 531, "latency_ms": 143.90020299998696} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"vas_contratacao": 0.001546902203674737, "beneficios_consulta": 0.0012865551695717405, "portabilidade": 0.001764479394852592, "plano_consulta": 0.0007433621924128631, "suporte_sem_sinal": 0.0007413766674483919, "conta_debito_automatico_digital": 0.9248191076593621, "conta_pagamento_confirmacao": 0.01041085101726001, "sem_correspondencia": 0.05868736569541757}, "confidence": 0.9140789801821282, "input_tokens": 423, "latency_ms": 104.07410900000968} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.10564327302927225, "seguranca_fraude": 0.2133909045933447, "suporte_chip_esim": 0.009052181925501099, "plano_troca": 0.004133163518231721, "conta_pagamento_confirmacao": 0.004570320162686942, "negociacao_divida": 0.09507894645776248, "suporte_configuracao": 0.0006117324356912353, "sem_correspondencia": 0.5675194778775097}, "confidence": 0.5057365461457252, "input_tokens": 443, "latency_ms": 106.58306599998468} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.009794224306064258, "recarga_nao_creditada": 0.0034735578686703314, "desconto_retencao": 0.0035223363095620045, "vas_consulta": 0.005721663427852141, "marketplace_pedido": 0.023878161842617946, "fidelidade_resgate": 0.0014990429270128258, "suporte_configuracao": 0.0005075933612133475, "sem_correspondencia": 0.9516034199570073}, "confidence": 0.9446896228080083, "input_tokens": 419, "latency_ms": 104.68270100000154} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9606264529948356, "conta_segunda_via": 0.0009382016136577335, "reclamacao_atendimento": 0.011562390461096727, "bonus_nao_recebido": 0.0005911441304655853, "plano_nova_linha": 0.0014634788389930235, "plano_consulta": 0.0008214494073240451, "negociacao_religacao": 0.0004655132708562413, "vas_cancelamento": 0.00020856779257984382, "internet_problema_conexao": 0.000592563686001493, "roaming_pacote": 5.092208452844143e-05, "vas_contratacao": 0.0001752716095897537, "roaming_duvida": 0.00014517548219045463, "seguranca_perda_roubo": 5.123774767822902e-05, "conta_debito_automatico_digital": 0.00025891733224504983, "atendimento_humano": 0.00019683101801720845, "sem_correspondencia": 0.021851882529940546}, "confidence": 0.9580015498611583, "input_tokens": 664, "latency_ms": 180.97810100005063} +{"id": "g0306-oos_outra_empresa-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.01436766178989242, "conta_explicacao": 0.007303385670308763, "conta_contestacao": 0.005688793849204704, "plano_consulta": 0.0012864449876434322, "troca_numero": 0.0054966708444670965, "portabilidade": 0.0019705615206286903, "negociacao_religacao": 0.0023734308587924128, "sem_correspondencia": 0.9615130504790625}, "confidence": 0.9560149148332143, "input_tokens": 412, "latency_ms": 105.31141100000241} +{"id": "g0306-oos_outra_empresa-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.0388184124804968, "conta_vencimento": 0.2154516405271325, "negociacao_religacao": 0.15941090650032677, "sem_correspondencia": 0.586319040492044}, "confidence": 0.4484253873227253, "input_tokens": 300, "latency_ms": 78.0278770000109} +{"id": "g0306-oos_outra_empresa-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.035733852813720594, "cancelamento_linha": 0.12048085356277058, "roaming_pacote": 0.0474879650181982, "sem_correspondencia": 0.7962973286053107}, "confidence": 0.7283964381404142, "input_tokens": 304, "latency_ms": 77.47606300000598} +{"id": "g0306-oos_outra_empresa-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0020914510526654486, "suporte_chip_esim": 0.0014501696502290105, "negociacao_divida": 0.00195506849424639, "sem_correspondencia": 0.9945033108028591}, "confidence": 0.9926710810704787, "input_tokens": 331, "latency_ms": 79.19322999998712} +{"id": "g0306-oos_outra_empresa-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0031104514612408664, "conta_debito_automatico_digital": 0.0009040201398968113, "recarga_nao_creditada": 0.000629859219984737, "internet_consumo": 0.00035741461276260944, "seguranca_fraude": 0.0004594260324577718, "seguranca_perda_roubo": 0.0003241183189684546, "conta_contestacao": 0.00041054611226973574, "suporte_chip_esim": 0.0006054654663407653, "portabilidade": 0.00090650781509596, "fidelidade_pontos": 0.0018669401879213754, "marketplace_compra": 0.0007937439477452436, "sem_correspondencia": 0.9896315066853157}, "confidence": 0.9886889163839808, "input_tokens": 558, "latency_ms": 147.10831999997254} +{"id": "g0306-oos_outra_empresa-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.004593915439371965, "conta_pagamento_confirmacao": 0.0016827377656520354, "marketplace_compra": 0.7515057676255511, "fidelidade_resgate": 0.0010376374064588747, "negociacao_divida": 0.00014364168275946283, "conta_segunda_via": 0.0001656894974996027, "recarga_realizar": 0.00040731343843738494, "marketplace_pedido": 0.21603307609721925, "vas_consulta": 0.00024611075599657986, "seguranca_fraude": 2.0227101147949203e-05, "suporte_chip_esim": 0.00022333839331294423, "sem_correspondencia": 0.023940544796592914}, "confidence": 0.7289153828642376, "input_tokens": 568, "latency_ms": 148.95380199999408} +{"id": "g0306-oos_outra_empresa-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.00547967344858113, "beneficios_consulta": 0.001945591344290856, "vas_contratacao": 0.0007934969340483779, "conta_segunda_via": 0.000986032244113531, "portabilidade": 0.008504021469465425, "seguranca_fraude": 0.0004412665439295812, "internet_problema_conexao": 0.0007533415960434936, "negociacao_divida": 0.001024389640093275, "cancelamento_linha": 0.0030965647926290483, "internet_pacote_adicional": 0.008231198338935713, "fidelidade_resgate": 0.0003223243614144723, "sem_correspondencia": 0.9684220992864552}, "confidence": 0.9655513810397693, "input_tokens": 538, "latency_ms": 143.37092400000984} +{"id": "g0306-oos_outra_empresa-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.007420451393840464, "internet_problema_conexao": 0.7017541425663196, "roaming_cobranca": 0.0005579527593245935, "roaming_pacote": 0.000579420436720483, "suporte_configuracao": 0.00047304720433812426, "conta_pagamento_confirmacao": 0.0021990778377953897, "suporte_chip_esim": 0.00020161049463142514, "internet_consumo": 0.0020547518639186715, "roaming_duvida": 0.0004613686832361688, "plano_troca": 0.00030492746691430396, "seguranca_perda_roubo": 3.2530650516713225e-05, "conta_segunda_via": 4.236970037722327e-05, "bonus_nao_recebido": 0.00012365926412536245, "conta_contestacao": 0.0006616419235795354, "vas_cancelamento": 9.26367382879651e-05, "sem_correspondencia": 0.28304041101607397}, "confidence": 0.6818710854040742, "input_tokens": 669, "latency_ms": 180.7866319999789} +{"id": "g0306-oos_outra_empresa-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.004383037512390263, "marketplace_pedido": 0.001025926315272558, "plano_nova_linha": 0.0005543981885538287, "fidelidade_resgate": 0.0002367853872419848, "cadastro_atualizacao": 0.0016461639130162977, "vas_cancelamento": 0.0005168850674605607, "conta_debito_automatico_digital": 0.0008294227639092342, "atendimento_humano": 0.0013155942164718222, "conta_segunda_via": 0.004548931467185486, "seguranca_perda_roubo": 0.0030179716166928734, "bonus_nao_recebido": 0.0011845938817575325, "sem_correspondencia": 0.9807402896700476}, "confidence": 0.9789894069127792, "input_tokens": 554, "latency_ms": 147.87459199999375} +{"id": "g0306-oos_outra_empresa-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.006794232737597909, "suporte_sem_sinal": 0.0030069126388474654, "plano_consulta": 0.002147795176246882, "seguranca_fraude": 0.0078039397205244936, "marketplace_compra": 0.2240330973001734, "desconto_retencao": 0.0021988209353159278, "recarga_nao_creditada": 0.0006652020502672049, "sem_correspondencia": 0.7533499994410267}, "confidence": 0.718114285075459, "input_tokens": 445, "latency_ms": 105.66055400005325} +{"id": "g0306-oos_outra_empresa-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"roaming_duvida": 0.00323912132511974, "reclamacao_atendimento": 0.06841928097242778, "negociacao_divida": 0.0011185614601390088, "cancelamento_linha": 0.00023061598146203834, "roaming_pacote": 0.00040868440828737443, "bonus_nao_recebido": 0.00014909437825882265, "troca_numero": 0.0004671508357001797, "conta_debito_automatico_digital": 0.0001432719453987085, "fidelidade_pontos": 0.00027015455673055455, "internet_consumo": 0.0003641072664320287, "marketplace_pedido": 0.9134392598998025, "sem_correspondencia": 0.011750696970241349}, "confidence": 0.9055701017088752, "input_tokens": 537, "latency_ms": 144.5921140000337} +{"id": "g0306-oos_outra_empresa-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.004121620175319586, "internet_consumo": 0.001854530109460085, "plano_consulta": 0.0031257510235684883, "sem_correspondencia": 0.9908980986916519}, "confidence": 0.9878641315888692, "input_tokens": 309, "latency_ms": 77.48917800000754} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 126, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 326, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.002779384846612717, "negociacao_religacao": 0.002440852318954672, "recarga_nao_creditada": 0.005392820656162333, "sem_correspondencia": 0.9893869421782703}, "confidence": 0.9858492562376937, "input_tokens": 386, "latency_ms": 98.7909710000281} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 265, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.027298840379736743, "fidelidade_pontos": 0.007602449561570537, "internet_problema_conexao": 0.20732965124990133, "conta_vencimento": 0.011520527113190362, "roaming_cobranca": 0.0018981941483110424, "conta_contestacao": 0.001883462698546276, "roaming_pacote": 0.0008487197253072463, "sem_correspondencia": 0.7416181551234364}, "confidence": 0.704706462998213, "input_tokens": 468, "latency_ms": 113.85259999997288} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 112, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 280, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.0020532418694589514, "internet_pacote_adicional": 0.0015531160363391734, "plano_nova_linha": 0.0030348492989435046, "sem_correspondencia": 0.9933587927952584}, "confidence": 0.9911450570603444, "input_tokens": 381, "latency_ms": 87.94932800003608} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 98, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 270, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.009394492289548207, "negociacao_divida": 0.0022288682906733003, "cadastro_atualizacao": 0.3096326796531903, "vas_contratacao": 0.0010288662663510166, "recarga_saldo": 0.0036285546972669933, "cancelamento_linha": 0.0005290026576552542, "suporte_sem_sinal": 0.07184782064529659, "beneficios_consulta": 0.0004908083511060275, "conta_segunda_via": 0.01415004956256228, "marketplace_compra": 0.0003763877792336579, "fidelidade_resgate": 0.004895457330186472, "sem_correspondencia": 0.5817970124769298}, "confidence": 0.5437785590657417, "input_tokens": 605, "latency_ms": 157.52176400002327} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 102, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "marketplace_compra", "probabilities": {"roaming_pacote": 0.001196246537681597, "vas_consulta": 0.00035903981484227874, "recarga_nao_creditada": 0.00021906844493250227, "seguranca_fraude": 0.00027513419784085395, "negociacao_divida": 0.000851245211403182, "recarga_saldo": 0.00029805839153821973, "atendimento_humano": 0.0023437782013874795, "recarga_realizar": 0.0004083637572441314, "fidelidade_pontos": 0.0009072906917817071, "suporte_sem_sinal": 7.516071298480781e-05, "roaming_cobranca": 0.00022419806739254334, "parceiros_ofertas": 0.0004370178844230918, "negociacao_religacao": 0.000307406597698399, "marketplace_compra": 0.44520235232565364, "reclamacao_atendimento": 0.4100489894873635, "sem_correspondencia": 0.13684664967583202}, "confidence": 0.4082158424806972, "input_tokens": 692, "latency_ms": 185.12251099997457} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 102, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.014020682407468276, "bonus_nao_recebido": 0.0016738850739903683, "vas_consulta": 0.009445377487988228, "sem_correspondencia": 0.9748600550305532}, "confidence": 0.9664800733740709, "input_tokens": 374, "latency_ms": 88.2706730000109} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 222, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"plano_consulta": 0.0024787859954154144, "internet_pacote_adicional": 0.00022017624807726304, "suporte_chip_esim": 0.00035712852353802783, "conta_explicacao": 0.0003903690657618264, "conta_debito_automatico_digital": 0.0003925080976409878, "negociacao_divida": 0.00010234206633339237, "cadastro_atualizacao": 0.00011482379850515738, "troca_numero": 0.00011205335784848743, "negociacao_religacao": 0.00037512866808174055, "seguranca_perda_roubo": 0.00024328862367458784, "recarga_saldo": 0.0005252744479848409, "conta_contestacao": 0.6062802824930343, "conta_segunda_via": 0.0001608114756707838, "conta_pagamento_confirmacao": 0.0011431775045720692, "recarga_realizar": 0.0008123445469478375, "sem_correspondencia": 0.3862915050869132}, "confidence": 0.5800323013259034, "input_tokens": 697, "latency_ms": 184.8377229999869} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 269, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.010083727342682806, "internet_consumo": 0.005192358665771937, "recarga_nao_creditada": 0.0014536458889112666, "internet_pacote_adicional": 0.001076881507041488, "recarga_realizar": 0.002006750729387447, "roaming_pacote": 0.0014122769647277715, "conta_explicacao": 0.002677671442927569, "plano_troca": 0.3812470915334234, "suporte_sem_sinal": 0.010403526518221066, "suporte_configuracao": 0.023082905367893584, "marketplace_pedido": 0.001398558323375768, "sem_correspondencia": 0.5599646057156359}, "confidence": 0.519961388053421, "input_tokens": 585, "latency_ms": 153.21171400000821} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 199, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"conta_contestacao": 0.1313015309165376, "roaming_pacote": 0.0005868072241022333, "troca_numero": 0.001179119461156924, "suporte_chip_esim": 0.00022007432864501185, "portabilidade": 0.0008752161711581813, "marketplace_compra": 0.8027369718681662, "negociacao_divida": 0.0010113253127928235, "recarga_nao_creditada": 0.0001294640123943981, "plano_nova_linha": 0.001450554731043528, "desconto_retencao": 0.00018443413562872982, "conta_segunda_via": 0.00012518654687079575, "sem_correspondencia": 0.06019931529150359}, "confidence": 0.7848039693107267, "input_tokens": 567, "latency_ms": 148.87751899999557} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9638775859479976, "fidelidade_resgate": 0.0009910459993830785, "internet_problema_conexao": 0.0006875044724360041, "vas_cancelamento": 0.0005042230859725027, "internet_pacote_adicional": 0.0010938246913341132, "atendimento_humano": 0.0050212944849096905, "suporte_sem_sinal": 0.00051966455644768, "cancelamento_linha": 0.0001669235204131292, "internet_consumo": 0.0008301812741294963, "plano_nova_linha": 5.62553787825247e-05, "recarga_nao_creditada": 0.0001415780917865688, "seguranca_fraude": 6.522757763159561e-05, "recarga_saldo": 3.88922641803058e-05, "conta_pagamento_confirmacao": 0.00017423040865306017, "parceiros_ofertas": 0.0001449291614396214, "sem_correspondencia": 0.02568663908450296}, "confidence": 0.9614694250111973, "input_tokens": 679, "latency_ms": 185.28686900003777} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 97, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 249, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.007086006516938299, "marketplace_pedido": 0.0007391840959832117, "parceiros_ofertas": 0.0005421458933892949, "atendimento_humano": 0.297967648183081, "roaming_duvida": 0.0003068117875345643, "conta_explicacao": 9.406772338012893e-05, "recarga_saldo": 0.000295588908313343, "vas_contratacao": 0.0004918752242057683, "suporte_configuracao": 0.00042242986054150344, "negociacao_religacao": 0.00024043586968726675, "portabilidade": 0.0003915349201557732, "sem_correspondencia": 0.6914222710167899}, "confidence": 0.6633697502001344, "input_tokens": 578, "latency_ms": 152.71962600002098} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 108, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 287, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"marketplace_pedido": 0.0008184823806787527, "cadastro_atualizacao": 0.0006152640219095266, "plano_consulta": 0.0004441913118973092, "roaming_pacote": 0.00153276039047945, "internet_consumo": 0.0003012723093726243, "internet_problema_conexao": 0.00045742078660591706, "reclamacao_atendimento": 0.9914937311710192, "sem_correspondencia": 0.004336877628037049}, "confidence": 0.9902785499097365, "input_tokens": 488, "latency_ms": 114.52790700002424} +{"id": "g0311-oos_outra_empresa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.007924452642684751, "troca_numero": 0.003935330726672581, "roaming_duvida": 0.004204641285978723, "sem_correspondencia": 0.983935575344664}, "confidence": 0.9785807671262187, "input_tokens": 327, "latency_ms": 78.40596799997002} +{"id": "g0311-oos_outra_empresa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 142, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.010573401293015167, "desconto_retencao": 0.005731844177179667, "suporte_configuracao": 0.01805080397920765, "sem_correspondencia": 0.9656439505505975}, "confidence": 0.9541919340674633, "input_tokens": 346, "latency_ms": 83.9198190000161} +{"id": "g0311-oos_outra_empresa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.005460282470234013, "marketplace_compra": 0.002544216962512347, "conta_contestacao": 0.01019923430212562, "sem_correspondencia": 0.9817962662651281}, "confidence": 0.9757283550201707, "input_tokens": 358, "latency_ms": 85.17151600000261} +{"id": "g0311-oos_outra_empresa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_pacote": 0.017632756877169413, "reclamacao_atendimento": 0.8332869719254838, "atendimento_humano": 0.07898595699713097, "sem_correspondencia": 0.07009431420021578}, "confidence": 0.7777159625673118, "input_tokens": 331, "latency_ms": 79.69556900002317} +{"id": "g0311-oos_outra_empresa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"troca_numero": 0.0028684661382934306, "cancelamento_linha": 0.00042292812054428163, "marketplace_pedido": 0.9812746029940048, "roaming_pacote": 0.0012835537280152796, "bonus_nao_recebido": 0.00039254030128613106, "plano_consulta": 0.00016430034764046482, "suporte_chip_esim": 0.00018039460243436775, "roaming_cobranca": 0.00011152957381577724, "conta_pagamento_confirmacao": 0.0002894990403035298, "roaming_duvida": 5.03926689713499e-05, "conta_contestacao": 0.00024119399102137342, "internet_consumo": 8.616603430785802e-05, "marketplace_compra": 0.0032577497450129197, "conta_segunda_via": 0.00011454555973246049, "plano_troca": 0.00013465729235518392, "sem_correspondencia": 0.009127479862260847}, "confidence": 0.9800262431936049, "input_tokens": 677, "latency_ms": 183.79498399997374} +{"id": "g0311-oos_outra_empresa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.004606997752205967, "plano_troca": 0.0034693987668229396, "negociacao_religacao": 0.0007122801387413337, "cancelamento_linha": 0.0003673980391461455, "beneficios_consulta": 0.000758844718323632, "plano_nova_linha": 0.00031684197779390617, "conta_segunda_via": 0.00022419836801662886, "conta_vencimento": 0.00034808141309778, "recarga_saldo": 0.00275127228774339, "suporte_chip_esim": 0.0024055681460621744, "atendimento_humano": 0.19116374940039704, "sem_correspondencia": 0.7928753689916491}, "confidence": 0.7740458570817988, "input_tokens": 558, "latency_ms": 147.1252729999719} +{"id": "g0311-oos_outra_empresa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.005908973134038339, "cadastro_atualizacao": 0.004339549541906728, "vas_consulta": 0.009617974601136182, "sem_correspondencia": 0.9801335027229188}, "confidence": 0.9735113369638917, "input_tokens": 341, "latency_ms": 82.98680199999353} +{"id": "g0311-oos_outra_empresa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"bonus_nao_recebido": 0.0009429657589909181, "recarga_nao_creditada": 0.00020556704604716256, "internet_consumo": 0.0002231579424365058, "conta_contestacao": 0.00039745496261180466, "troca_numero": 0.00024148141601031028, "internet_problema_conexao": 0.0003790849439510208, "plano_nova_linha": 0.0003262155988711955, "suporte_chip_esim": 0.00019393235522479537, "negociacao_religacao": 0.0008086158004299721, "roaming_duvida": 7.014680623122051e-05, "atendimento_humano": 0.003096638785399828, "cadastro_atualizacao": 0.0009256346175403366, "recarga_realizar": 0.0006517598722824101, "vas_cancelamento": 0.0010397656126366157, "marketplace_pedido": 0.9725191588994873, "sem_correspondencia": 0.017978419581848686}, "confidence": 0.9706871028261195, "input_tokens": 648, "latency_ms": 177.46970799998962} +{"id": "g0311-oos_outra_empresa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.0074841907234385685, "internet_consumo": 0.0032236059184368683, "plano_troca": 0.004746489536778284, "sem_correspondencia": 0.9845457138213463}, "confidence": 0.9793942850951284, "input_tokens": 355, "latency_ms": 85.1052910000476} +{"id": "g0311-oos_outra_empresa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_saldo": 0.0009520707630443902, "troca_numero": 0.0006568627161761721, "portabilidade": 0.0005424870197987757, "seguranca_fraude": 0.0007060074206709693, "negociacao_divida": 0.17267007018762057, "plano_nova_linha": 0.0006827080935904916, "marketplace_compra": 0.0006517870213347159, "roaming_pacote": 0.00016087153165457704, "bonus_nao_recebido": 0.0008727153377144296, "conta_pagamento_confirmacao": 0.00201480064944013, "seguranca_perda_roubo": 0.0001892049607758329, "atendimento_humano": 0.031800452023605326, "suporte_sem_sinal": 0.0006255526330726784, "reclamacao_atendimento": 0.7831957224913931, "marketplace_pedido": 0.0015726608933311292, "sem_correspondencia": 0.0027060262567767906}, "confidence": 0.7687421039908192, "input_tokens": 659, "latency_ms": 180.51784599998655} +{"id": "g0311-oos_outra_empresa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.008306487486966403, "conta_contestacao": 0.03421539736399681, "conta_explicacao": 0.003546303778990518, "seguranca_fraude": 0.0025518318201456576, "recarga_saldo": 0.0018108636706396434, "conta_vencimento": 0.002405457036047025, "plano_consulta": 0.0020600488536676497, "bonus_nao_recebido": 0.00035653412361247755, "atendimento_humano": 0.08281038798558454, "negociacao_divida": 0.02435355877251294, "recarga_realizar": 0.005263996842502057, "sem_correspondencia": 0.8323191322653343}, "confidence": 0.8170754170167283, "input_tokens": 557, "latency_ms": 146.91202200003772} +{"id": "g0311-oos_outra_empresa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.0012767643030227567, "cadastro_atualizacao": 0.00032706351079468107, "internet_problema_conexao": 0.0005289046328656999, "conta_vencimento": 0.0003886491153701783, "conta_debito_automatico_digital": 0.0002796143479501245, "bonus_nao_recebido": 0.00023946786235882244, "recarga_nao_creditada": 0.00022808990459883405, "internet_pacote_adicional": 0.00036178919226763584, "conta_segunda_via": 0.0009639705706719877, "marketplace_pedido": 0.01752058772543401, "suporte_sem_sinal": 0.0008885778153843219, "parceiros_ofertas": 0.00012331805136110344, "roaming_pacote": 0.0006890156141185348, "desconto_retencao": 0.010491410386259229, "seguranca_fraude": 0.003062747227204928, "sem_correspondencia": 0.9626300297403371}, "confidence": 0.9601386983896931, "input_tokens": 685, "latency_ms": 184.62929399998984} +{"id": "g0313-oos_conversa-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0007894553161676463, "bonus_nao_recebido": 0.00019580981629241116, "conta_contestacao": 0.00025843519582439734, "fidelidade_resgate": 0.00033659084002085024, "recarga_realizar": 0.00017081751463940995, "internet_pacote_adicional": 0.00016381443391988014, "conta_pagamento_confirmacao": 0.00010484213206552845, "plano_consulta": 0.0002635260903065718, "roaming_pacote": 0.0002753779231059936, "internet_problema_conexao": 0.0002315292806605165, "plano_troca": 0.00016234628265128606, "conta_segunda_via": 0.0001147499394126768, "recarga_saldo": 0.0007029795488912874, "portabilidade": 0.0009330140866582842, "internet_consumo": 0.0011480987388178504, "sem_correspondencia": 0.9941486128605654}, "confidence": 0.993758520384603, "input_tokens": 632, "latency_ms": 171.70936600001596} +{"id": "g0313-oos_conversa-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0010007667044416347, "recarga_nao_creditada": 0.0002694923520483262, "atendimento_humano": 0.0002221996743178797, "bonus_nao_recebido": 0.0003795445699228815, "suporte_sem_sinal": 0.0004504111647642067, "vas_contratacao": 0.0006011335361645431, "conta_contestacao": 0.0001810891458924853, "suporte_chip_esim": 0.0001865010714864986, "beneficios_consulta": 0.0006191290730344441, "marketplace_pedido": 0.00023779758977283274, "seguranca_fraude": 0.00036090858732319253, "suporte_configuracao": 0.00011497473288591609, "conta_explicacao": 0.0003958059899843694, "negociacao_divida": 0.005665818837632553, "recarga_saldo": 0.007105024512709377, "sem_correspondencia": 0.9822094024576189}, "confidence": 0.9810233626214602, "input_tokens": 664, "latency_ms": 179.4668359999605} +{"id": "g0313-oos_conversa-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.003117568045397601, "vas_contratacao": 0.0013706053676986007, "suporte_chip_esim": 0.0014790007549559117, "bonus_nao_recebido": 0.001324261458720099, "fidelidade_resgate": 0.0012366774472354649, "cancelamento_linha": 0.0004887833983836477, "desconto_retencao": 0.0002876301834236839, "sem_correspondencia": 0.990695473344185}, "confidence": 0.989366255250497, "input_tokens": 439, "latency_ms": 105.53832600004398} +{"id": "g0313-oos_conversa-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.0013929270320480094, "desconto_retencao": 0.0003373879374587813, "parceiros_ofertas": 0.00044407889911846164, "plano_troca": 0.0008357872957815827, "fidelidade_resgate": 0.000260945022267137, "bonus_nao_recebido": 0.0003886249274712602, "recarga_saldo": 0.000924581386753792, "negociacao_divida": 0.0002741877440185794, "reclamacao_atendimento": 0.003412782222989346, "roaming_duvida": 0.0011885913116923162, "roaming_cobranca": 0.000269242685170557, "internet_pacote_adicional": 0.0001458181807745447, "roaming_pacote": 0.00018249797814185438, "suporte_configuracao": 0.0024435221143728823, "beneficios_consulta": 0.003501178698914093, "sem_correspondencia": 0.9839978465630268}, "confidence": 0.9829310363338952, "input_tokens": 662, "latency_ms": 178.87182599997686} +{"id": "g0313-oos_conversa-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.003947251401548037, "internet_consumo": 0.001362996385444911, "internet_problema_conexao": 0.001182708202804834, "vas_cancelamento": 0.0010264332605167666, "vas_consulta": 0.0006227470269108906, "fidelidade_pontos": 0.0035661311892890815, "suporte_configuracao": 0.0008803297034383707, "atendimento_humano": 0.014458970053093639, "suporte_chip_esim": 0.004870150831367323, "negociacao_religacao": 0.00068816275116146, "conta_segunda_via": 0.001105705078107056, "reclamacao_atendimento": 0.10090739819985357, "suporte_sem_sinal": 0.00047127484497169346, "recarga_saldo": 0.004917097389546153, "marketplace_compra": 0.0009858806590141713, "sem_correspondencia": 0.8590067630229321}, "confidence": 0.8496072138911276, "input_tokens": 675, "latency_ms": 182.93209999995952} +{"id": "g0313-oos_conversa-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.01057299479287224, "vas_cancelamento": 0.0019304469943675893, "atendimento_humano": 0.0012128068613117004, "beneficios_consulta": 0.0007422752664131911, "portabilidade": 0.0007071609127071687, "suporte_configuracao": 0.00015926355022457257, "parceiros_ofertas": 0.0005160249852085329, "internet_pacote_adicional": 0.0003943081540585943, "negociacao_divida": 0.0037935310918355584, "desconto_retencao": 0.001132698471548863, "internet_problema_conexao": 0.004370018433489168, "sem_correspondencia": 0.9744684704859629}, "confidence": 0.972147422348323, "input_tokens": 520, "latency_ms": 138.35522099998343} +{"id": "g0313-oos_conversa-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.13558700369507734, "plano_consulta": 0.007089499494159662, "roaming_duvida": 0.03513964236291529, "vas_consulta": 0.0061072831394633886, "internet_consumo": 0.10382029689925906, "recarga_saldo": 0.0061899641864358815, "negociacao_religacao": 0.002086875770682472, "sem_correspondencia": 0.703979434452007}, "confidence": 0.6616907822308651, "input_tokens": 411, "latency_ms": 105.9539059999679} +{"id": "g0313-oos_conversa-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.03727508137114673, "vas_contratacao": 0.034666731092397804, "recarga_nao_creditada": 0.03625009459511559, "sem_correspondencia": 0.8918080929413399}, "confidence": 0.8557441239217866, "input_tokens": 313, "latency_ms": 78.43842400001222} +{"id": "g0313-oos_conversa-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.01670215845779708, "bonus_nao_recebido": 0.005850394451614659, "internet_pacote_adicional": 0.008529265241147074, "sem_correspondencia": 0.9689181818494412}, "confidence": 0.9585575757992548, "input_tokens": 319, "latency_ms": 77.81749700001228} +{"id": "g0313-oos_conversa-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.018583886107199323, "vas_cancelamento": 0.00626908959483633, "suporte_sem_sinal": 0.15165267408466443, "sem_correspondencia": 0.8234943502132999}, "confidence": 0.7646591336177332, "input_tokens": 325, "latency_ms": 78.6592599999949} +{"id": "g0313-oos_conversa-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.00393168243939844, "suporte_sem_sinal": 0.0011284549275771682, "roaming_pacote": 0.0011094130128333766, "marketplace_compra": 0.0006930410314081538, "plano_nova_linha": 0.00046388167638237787, "seguranca_fraude": 0.00013905253262961342, "marketplace_pedido": 0.00023888103052648583, "negociacao_religacao": 0.0002718126867401689, "internet_pacote_adicional": 0.0026410785054803597, "reclamacao_atendimento": 0.002753546257330667, "desconto_retencao": 0.00040060746539870816, "sem_correspondencia": 0.9862285484342945}, "confidence": 0.9849765982919575, "input_tokens": 544, "latency_ms": 144.19467900000882} +{"id": "g0313-oos_conversa-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.07929325482728429, "vas_consulta": 0.028984696335598727, "troca_numero": 0.10105638654100436, "sem_correspondencia": 0.7906656622961126}, "confidence": 0.7208875497281501, "input_tokens": 308, "latency_ms": 76.59428499999876} +{"id": "g0316-oos_conversa-emocional-4-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"plano_nova_linha": 0.002297557408000653, "suporte_configuracao": 0.00010665677564854933, "fidelidade_resgate": 7.684001848100257e-05, "marketplace_pedido": 0.00024310705264547278, "bonus_nao_recebido": 0.00029967625779001283, "vas_cancelamento": 0.000594936493504139, "roaming_duvida": 0.0001823811604876102, "conta_debito_automatico_digital": 0.0005098223969588073, "reclamacao_atendimento": 0.4764607080948945, "suporte_sem_sinal": 0.002368373531911269, "atendimento_humano": 0.45283905539620284, "conta_explicacao": 0.0004333909656687751, "recarga_nao_creditada": 6.612189543082515e-05, "negociacao_religacao": 0.00037498671632768554, "fidelidade_pontos": 0.00011847470052564723, "sem_correspondencia": 0.06302791113552218}, "confidence": 0.44155808863455415, "input_tokens": 670, "latency_ms": 181.03046699997094} +{"id": "g0316-oos_conversa-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.005186650803026801, "conta_contestacao": 0.009733669374815594, "marketplace_compra": 0.0011227428668865985, "roaming_duvida": 0.0016241683338129624, "plano_troca": 0.0016581650571104746, "negociacao_divida": 0.008899288309218333, "recarga_saldo": 0.0025400730758663908, "recarga_nao_creditada": 0.0007098443962996083, "troca_numero": 0.0007351665937551793, "cadastro_atualizacao": 0.0005075371266719485, "conta_segunda_via": 0.0003151622144823888, "bonus_nao_recebido": 0.0001957935793838986, "roaming_pacote": 0.0009523448458110867, "suporte_sem_sinal": 0.06961065090681338, "fidelidade_resgate": 0.0037815409261151944, "sem_correspondencia": 0.8924272015899302}, "confidence": 0.8852556816959255, "input_tokens": 640, "latency_ms": 172.0859389999987} +{"id": "g0316-oos_conversa-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_realizar": 0.015376321448599234, "negociacao_religacao": 0.0008938572615170688, "internet_problema_conexao": 0.8826892309709372, "roaming_duvida": 0.002712422035556919, "atendimento_humano": 0.0025634950509771316, "beneficios_consulta": 0.00015392180425118825, "conta_debito_automatico_digital": 0.0002888412955931458, "conta_contestacao": 5.7216353558932696e-05, "seguranca_fraude": 0.0003805715787949258, "troca_numero": 4.9522530032361444e-05, "bonus_nao_recebido": 0.0005982217319559772, "roaming_pacote": 5.30223572903192e-05, "portabilidade": 4.487298367155809e-05, "marketplace_compra": 0.0002460278083276099, "internet_consumo": 0.001587154536831984, "sem_correspondencia": 0.09230530025210465}, "confidence": 0.8748685130356663, "input_tokens": 622, "latency_ms": 167.86264399996753} +{"id": "g0316-oos_conversa-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 27, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"plano_troca": 0.015162815652147598, "suporte_sem_sinal": 0.0005571362633639495, "vas_contratacao": 0.0008711832222398333, "beneficios_consulta": 0.0009435655083309678, "roaming_duvida": 0.0017315380290583516, "seguranca_fraude": 0.000469755027659474, "plano_consulta": 0.01840327729467284, "suporte_chip_esim": 0.0002361349123698516, "reclamacao_atendimento": 0.5379084529255406, "seguranca_perda_roubo": 0.0005179355956339742, "roaming_pacote": 0.002782732771513199, "sem_correspondencia": 0.42041547279746944}, "confidence": 0.4959001304642261, "input_tokens": 549, "latency_ms": 145.26603900003465} +{"id": "g0316-oos_conversa-emocional-4-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.006543299819333081, "atendimento_humano": 0.006069572941061197, "recarga_nao_creditada": 0.0030965803869602306, "negociacao_divida": 0.000600134063096433, "conta_segunda_via": 0.0015762022390925221, "suporte_sem_sinal": 0.04284944106714809, "reclamacao_atendimento": 0.011427410694556257, "plano_nova_linha": 0.0007003829992309233, "internet_consumo": 0.0052498728949209525, "fidelidade_resgate": 0.00087957526762146, "roaming_cobranca": 0.0011475522589287541, "sem_correspondencia": 0.9198599753680502}, "confidence": 0.9125745185833275, "input_tokens": 520, "latency_ms": 137.41456799999696} +{"id": "g0316-oos_conversa-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0025302540195153863, "cancelamento_linha": 0.0008134093523196062, "cadastro_atualizacao": 0.0004453461439217464, "fidelidade_resgate": 0.0005402056495410117, "marketplace_pedido": 0.0005968757700743397, "recarga_nao_creditada": 0.0002948081326537417, "negociacao_divida": 0.0004063059530396781, "suporte_sem_sinal": 0.0008974003167042977, "roaming_pacote": 0.0017772967245121949, "bonus_nao_recebido": 0.0007150122182351015, "reclamacao_atendimento": 0.21489506923088328, "suporte_configuracao": 0.000207498808372276, "portabilidade": 0.0004135309098548359, "plano_troca": 0.0038952938290313785, "parceiros_ofertas": 0.0010973148941609222, "sem_correspondencia": 0.7704743780471802}, "confidence": 0.7551726699169923, "input_tokens": 626, "latency_ms": 171.32390300002953} +{"id": "g0316-oos_conversa-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0073784808987133795, "conta_explicacao": 0.00529733624622577, "plano_troca": 0.010187048109676052, "plano_consulta": 0.004328948179411724, "cadastro_atualizacao": 0.004423714290950364, "roaming_duvida": 0.002622092765733784, "conta_pagamento_confirmacao": 0.0013976487765304671, "sem_correspondencia": 0.9643647307327584}, "confidence": 0.9592739779802953, "input_tokens": 425, "latency_ms": 103.79385200002389} +{"id": "g0316-oos_conversa-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.011884069764108959, "negociacao_divida": 0.003202544842955918, "recarga_nao_creditada": 0.003242918512564939, "conta_segunda_via": 0.002252658294722426, "parceiros_ofertas": 0.0009118973468584067, "negociacao_religacao": 0.002030608459540802, "marketplace_compra": 0.00036844615870570334, "sem_correspondencia": 0.9761068566205429}, "confidence": 0.9726935504234774, "input_tokens": 422, "latency_ms": 104.09041200000502} +{"id": "g0316-oos_conversa-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0064183068008273865, "cancelamento_linha": 0.008196286680189317, "conta_segunda_via": 0.0066769433686594175, "sem_correspondencia": 0.9787084631503239}, "confidence": 0.9716112842004319, "input_tokens": 310, "latency_ms": 78.5107869999706} +{"id": "g0316-oos_conversa-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.0036215722023289895, "recarga_nao_creditada": 0.0011351738908847732, "parceiros_ofertas": 0.00040955116938855973, "portabilidade": 0.0004059263337937645, "cancelamento_linha": 0.23018067899899872, "internet_consumo": 0.0009608207181064081, "internet_problema_conexao": 0.22424843191395086, "fidelidade_pontos": 0.0003026096903666918, "conta_pagamento_confirmacao": 0.00123508143824036, "vas_consulta": 0.0004132186198407794, "conta_vencimento": 0.0007581091880689329, "sem_correspondencia": 0.5363288258360311}, "confidence": 0.4941769009120339, "input_tokens": 491, "latency_ms": 121.40728400004264} +{"id": "g0316-oos_conversa-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.009225098702773035, "vas_consulta": 0.005595894872100991, "roaming_cobranca": 0.006944310729417282, "sem_correspondencia": 0.9782346956957088}, "confidence": 0.970979594260945, "input_tokens": 298, "latency_ms": 77.37688899999284} +{"id": "g0316-oos_conversa-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.004953379730528956, "cancelamento_linha": 0.0003797625276235522, "seguranca_fraude": 0.0006521429144452818, "troca_numero": 0.0008439054557390386, "reclamacao_atendimento": 0.18498452666930829, "conta_explicacao": 0.002835525796058854, "recarga_nao_creditada": 0.00042805811096809283, "roaming_duvida": 0.00020322493779277435, "negociacao_religacao": 0.002980062684692759, "internet_problema_conexao": 0.0006849089635923289, "conta_vencimento": 0.0005327452164336744, "roaming_pacote": 0.0003791683102367731, "roaming_cobranca": 0.0005282279605298196, "fidelidade_pontos": 0.001170936262555716, "suporte_configuracao": 0.003552224230919334, "sem_correspondencia": 0.7948912002285747}, "confidence": 0.7812172802438131, "input_tokens": 620, "latency_ms": 167.29685100000324} +{"id": "g0318-oos_conversa-indireto_multiplo-6-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.002422203358634408, "vas_contratacao": 0.0004862511394513733, "suporte_chip_esim": 0.000647006549991554, "reclamacao_atendimento": 0.0007205685502486411, "seguranca_fraude": 0.0006288109082994673, "cadastro_atualizacao": 0.0005966076943005638, "conta_explicacao": 0.00030586655786810486, "conta_segunda_via": 0.00019588456342639843, "seguranca_perda_roubo": 0.0007731213508895322, "fidelidade_pontos": 0.0010980423825795603, "suporte_sem_sinal": 0.006322908753122505, "conta_vencimento": 0.0002857759777963246, "plano_consulta": 0.00549826027407713, "portabilidade": 0.002696264401495629, "marketplace_pedido": 0.0009540794597867682, "sem_correspondencia": 0.9763683480780321}, "confidence": 0.9747929046165675, "input_tokens": 664, "latency_ms": 180.22008000002643} +{"id": "g0318-oos_conversa-indireto_multiplo-6-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0016632614720403223, "cadastro_atualizacao": 0.0004974617907202144, "conta_debito_automatico_digital": 0.0006446265542702154, "internet_problema_conexao": 0.0007021687698359667, "vas_contratacao": 0.00025303931169859265, "vas_consulta": 0.00185051354856043, "roaming_cobranca": 0.00035514443998926974, "beneficios_consulta": 0.00026927906713758665, "roaming_duvida": 0.0024594495561603984, "plano_troca": 0.0012366234463827472, "roaming_pacote": 0.00029403336596863953, "portabilidade": 6.31273026222152e-05, "internet_consumo": 0.000675499049122096, "desconto_retencao": 0.0020896998225813546, "vas_cancelamento": 0.003733985680182964, "sem_correspondencia": 0.983212086822727}, "confidence": 0.9820928926109088, "input_tokens": 643, "latency_ms": 176.90632400001505} +{"id": "g0318-oos_conversa-indireto_multiplo-6-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.002450864064848964, "suporte_sem_sinal": 0.0004905389601824827, "fidelidade_resgate": 0.0005328570122434335, "conta_segunda_via": 0.0004934550601758163, "vas_consulta": 0.0005516150971645475, "internet_problema_conexao": 0.0001267374756830094, "negociacao_religacao": 0.00014643467992156997, "cadastro_atualizacao": 0.00013248360656724573, "negociacao_divida": 0.0006326605647765429, "desconto_retencao": 0.0002594239545107259, "conta_explicacao": 0.00048282886187875725, "sem_correspondencia": 0.993700100662047}, "confidence": 0.9931273825404148, "input_tokens": 530, "latency_ms": 143.4890510000173} +{"id": "g0318-oos_conversa-indireto_multiplo-6-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0014445669460929928, "suporte_chip_esim": 0.0003716410290170972, "fidelidade_resgate": 0.0006522618264314598, "beneficios_consulta": 0.0005364471740006506, "parceiros_ofertas": 0.0002411455927815636, "vas_cancelamento": 0.00048416589201772693, "conta_debito_automatico_digital": 0.00035612779242952714, "vas_consulta": 0.00043993740064162545, "suporte_sem_sinal": 0.0031085415331641086, "negociacao_religacao": 0.00044099637632960564, "marketplace_compra": 0.00025627302614632957, "cadastro_atualizacao": 0.00012502787397580754, "plano_consulta": 0.0013145169516031831, "seguranca_perda_roubo": 0.005877229938459558, "conta_contestacao": 0.0023260495043725938, "sem_correspondencia": 0.9820250711425361}, "confidence": 0.9808267425520385, "input_tokens": 654, "latency_ms": 177.05775399997492} +{"id": "g0318-oos_conversa-indireto_multiplo-6-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.0052172637226691855, "suporte_sem_sinal": 0.0013661958712874336, "beneficios_consulta": 0.00196721695834469, "roaming_pacote": 0.0017045329877620377, "desconto_retencao": 0.00193249952581894, "bonus_nao_recebido": 0.0005124480644972139, "plano_troca": 0.0006487842631680845, "sem_correspondencia": 0.9866510586064524}, "confidence": 0.9847440669788028, "input_tokens": 414, "latency_ms": 105.58472100001381} +{"id": "g0318-oos_conversa-indireto_multiplo-6-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.001294948761436993, "conta_vencimento": 0.0004483341679350547, "suporte_configuracao": 0.000551384193554685, "atendimento_humano": 0.000875434392574731, "desconto_retencao": 0.0004453290974423426, "recarga_nao_creditada": 0.00034704763673690144, "plano_consulta": 0.0003194062413443937, "internet_pacote_adicional": 0.000266076442795149, "plano_nova_linha": 0.0005390728565853501, "plano_troca": 0.0002969390101580091, "vas_consulta": 0.000216211368219354, "internet_problema_conexao": 0.00011665753070502661, "marketplace_pedido": 0.0001709881797443889, "bonus_nao_recebido": 0.003087815655698496, "conta_contestacao": 0.0024589809364248395, "sem_correspondencia": 0.9885653735286443}, "confidence": 0.9878030650972206, "input_tokens": 626, "latency_ms": 170.45495299998947} +{"id": "g0318-oos_conversa-indireto_multiplo-6-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.002067778046810767, "cancelamento_linha": 0.0006957900777297349, "suporte_sem_sinal": 0.0009636519345065957, "desconto_retencao": 0.0005130082043009055, "vas_cancelamento": 0.000575338074079012, "marketplace_compra": 0.0006184013109957286, "plano_troca": 0.00044269306602705706, "conta_debito_automatico_digital": 0.0004840758852786534, "troca_numero": 0.0008425132613095823, "vas_contratacao": 0.0015087110815708415, "suporte_configuracao": 0.00018266210571203122, "recarga_nao_creditada": 0.00033886242218247463, "conta_pagamento_confirmacao": 0.0007890875060214298, "conta_segunda_via": 0.010070095335476238, "fidelidade_pontos": 0.0031440775760088217, "sem_correspondencia": 0.9767632541119902}, "confidence": 0.9752141377194561, "input_tokens": 643, "latency_ms": 176.50169600000254} +{"id": "g0318-oos_conversa-indireto_multiplo-6-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0020238370058880913, "negociacao_divida": 0.0013775674658655648, "conta_pagamento_confirmacao": 0.002692310911303485, "sem_correspondencia": 0.9939062846169429}, "confidence": 0.9918750461559237, "input_tokens": 312, "latency_ms": 77.28512299996737} +{"id": "g0318-oos_conversa-indireto_multiplo-6-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.0009348395220821598, "conta_debito_automatico_digital": 0.0002805098979867623, "suporte_chip_esim": 0.00023448009273237995, "seguranca_fraude": 0.00022614984828469924, "roaming_cobranca": 0.0001459253373504507, "conta_segunda_via": 0.00026170446039665686, "roaming_duvida": 0.0001675641787643502, "conta_explicacao": 0.00021843132917335852, "reclamacao_atendimento": 0.0005072015568640698, "fidelidade_resgate": 0.00021122608423832363, "roaming_pacote": 0.0002277551680083508, "plano_nova_linha": 0.00010193080643792282, "vas_contratacao": 0.00016830601732370468, "desconto_retencao": 0.002184134220298818, "seguranca_perda_roubo": 0.0012808413141127829, "sem_correspondencia": 0.9928490001659452}, "confidence": 0.9923722668436749, "input_tokens": 673, "latency_ms": 183.14461400001392} +{"id": "g0318-oos_conversa-indireto_multiplo-6-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.003270159063247516, "cancelamento_linha": 0.0006807768709776362, "negociacao_religacao": 0.0008624978172813366, "portabilidade": 0.0005975538684515781, "recarga_nao_creditada": 0.0008721197230294828, "roaming_pacote": 0.0009638720564322269, "vas_cancelamento": 0.00022930283900585437, "desconto_retencao": 0.0003825092302047299, "internet_consumo": 0.00220042046035725, "conta_pagamento_confirmacao": 0.0013199280866565148, "reclamacao_atendimento": 0.00018808551960317751, "recarga_realizar": 0.00022308331816393184, "beneficios_consulta": 0.00031406012045870905, "suporte_sem_sinal": 0.020346099857453594, "fidelidade_pontos": 0.006966987663286173, "sem_correspondencia": 0.9605825435053903}, "confidence": 0.9579547130724162, "input_tokens": 623, "latency_ms": 168.34771099996715} +{"id": "g0318-oos_conversa-indireto_multiplo-6-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 15, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0037455242933738774, "atendimento_humano": 0.0029639286147168293, "conta_pagamento_confirmacao": 0.003231224913877635, "suporte_sem_sinal": 0.006533319592855458, "roaming_pacote": 0.0033634079056040515, "recarga_realizar": 0.001516353742558905, "conta_debito_automatico_digital": 0.00047479738282507996, "sem_correspondencia": 0.9781714435541882}, "confidence": 0.9750530783476437, "input_tokens": 404, "latency_ms": 104.0652749999822} +{"id": "g0318-oos_conversa-indireto_multiplo-6-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.0033309809628591027, "reclamacao_atendimento": 0.0017634151985706599, "conta_segunda_via": 0.002692032776549809, "cadastro_atualizacao": 0.0013750980819616531, "roaming_pacote": 0.0016429040360063962, "seguranca_perda_roubo": 0.00029774252664998706, "conta_debito_automatico_digital": 0.0003968062618088598, "sem_correspondencia": 0.9885010201555935}, "confidence": 0.9868583087492497, "input_tokens": 441, "latency_ms": 106.81078800001842} +{"id": "g0320-oos_conversa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0025895950429472704, "recarga_nao_creditada": 0.0007065691216011227, "recarga_realizar": 0.0005969155535650376, "plano_troca": 0.0004894555326637288, "fidelidade_pontos": 0.00030030904483775657, "troca_numero": 0.00011378494212272088, "conta_segunda_via": 0.0001731920110540129, "conta_debito_automatico_digital": 0.00013216200474900036, "cadastro_atualizacao": 0.0008226502442940882, "beneficios_consulta": 0.00027405608971374306, "suporte_configuracao": 0.00020491058347494337, "sem_correspondencia": 0.9935963998289766}, "confidence": 0.9930142543588836, "input_tokens": 533, "latency_ms": 143.88647600003424} +{"id": "g0320-oos_conversa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0051215646571339535, "parceiros_ofertas": 0.0009279754493455736, "bonus_nao_recebido": 0.0003660620274168421, "suporte_chip_esim": 0.0006932083913723664, "fidelidade_resgate": 0.0005092866873329797, "recarga_nao_creditada": 0.00024258991713785156, "recarga_saldo": 0.0005628087938517729, "conta_vencimento": 0.0002043517275953512, "internet_pacote_adicional": 0.0008836716873518416, "cancelamento_linha": 0.0010193585599991334, "conta_contestacao": 0.0007285471757170256, "sem_correspondencia": 0.9887405749257453}, "confidence": 0.9877169908280858, "input_tokens": 511, "latency_ms": 123.18800600002078} +{"id": "g0320-oos_conversa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.005351079122743871, "conta_pagamento_confirmacao": 0.0015936803599137424, "troca_numero": 0.0008974229338520642, "atendimento_humano": 0.0006744030178728799, "cancelamento_linha": 0.0006844254948699427, "marketplace_pedido": 0.00016026283867908808, "seguranca_fraude": 0.00016288739661763564, "conta_contestacao": 0.00019180968621722481, "portabilidade": 0.0019979538659399246, "negociacao_divida": 0.0006915337108800465, "fidelidade_pontos": 0.0005333293350380525, "sem_correspondencia": 0.9870612122373755}, "confidence": 0.9858849588044097, "input_tokens": 512, "latency_ms": 122.92678000000024} +{"id": "g0320-oos_conversa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.006033844451859733, "conta_segunda_via": 0.0028645688633184875, "conta_explicacao": 0.002364419136403856, "recarga_nao_creditada": 0.0018339517571348358, "fidelidade_resgate": 0.0007096288537064163, "conta_pagamento_confirmacao": 0.007474399405731288, "recarga_realizar": 0.0004949849617797897, "sem_correspondencia": 0.9782242025700656}, "confidence": 0.9751133743657893, "input_tokens": 419, "latency_ms": 104.30588999997781} +{"id": "g0320-oos_conversa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.003125247069852942, "seguranca_perda_roubo": 0.0012424422666415694, "cancelamento_linha": 0.0019447534992560488, "vas_consulta": 0.001476310053319672, "conta_pagamento_confirmacao": 0.001600978871390404, "suporte_sem_sinal": 0.0021902715223025135, "troca_numero": 0.0005975091320431534, "sem_correspondencia": 0.9878224875851936}, "confidence": 0.986082842954507, "input_tokens": 407, "latency_ms": 104.68537000002698} +{"id": "g0320-oos_conversa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.006596773486175153, "cancelamento_linha": 0.001136710697543331, "fidelidade_resgate": 0.0008047236523740191, "negociacao_divida": 0.0009857499056695428, "seguranca_perda_roubo": 0.000764804621690862, "bonus_nao_recebido": 0.00024073105328707684, "parceiros_ofertas": 0.00016371373093308037, "internet_pacote_adicional": 0.0001653312088084802, "vas_contratacao": 0.0007707052972371719, "roaming_duvida": 0.00020771222910619415, "negociacao_religacao": 0.0010297093392823847, "sem_correspondencia": 0.9871333347778928}, "confidence": 0.9859636379395195, "input_tokens": 510, "latency_ms": 122.61754600001495} +{"id": "g0320-oos_conversa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.016757177504750972, "cadastro_atualizacao": 0.006551512186395025, "suporte_configuracao": 0.0073098483308260565, "sem_correspondencia": 0.969381461978028}, "confidence": 0.9591752826373705, "input_tokens": 305, "latency_ms": 77.76031599996713} +{"id": "g0320-oos_conversa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.003422235012416171, "vas_cancelamento": 0.0017401285539712283, "internet_pacote_adicional": 0.0009237686397196551, "vas_consulta": 0.0015997117547114517, "marketplace_compra": 0.0005799161772720784, "fidelidade_pontos": 0.0009273624998525634, "fidelidade_resgate": 0.00037048220564494334, "vas_contratacao": 0.00029908974491539846, "plano_nova_linha": 0.0015104728632594502, "roaming_cobranca": 0.008913010116689424, "recarga_nao_creditada": 0.001079604671078001, "desconto_retencao": 0.012069231178356342, "conta_pagamento_confirmacao": 0.0009931647409653845, "troca_numero": 0.0033671689824107424, "cancelamento_linha": 0.013756311408698534, "sem_correspondencia": 0.9484483414500386}, "confidence": 0.9450115642133745, "input_tokens": 614, "latency_ms": 166.35656599999038} +{"id": "g0320-oos_conversa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.0019078488162668622, "roaming_duvida": 0.00037929567232413374, "recarga_saldo": 0.00044380879522654853, "roaming_cobranca": 0.0005206916990589833, "marketplace_compra": 0.00021807556097739532, "cancelamento_linha": 0.0003096657078174857, "suporte_chip_esim": 0.00034994712010970406, "plano_troca": 0.00016819494127584325, "negociacao_divida": 0.000615466268778974, "seguranca_fraude": 0.00028360453751785587, "atendimento_humano": 0.0009689423716224696, "bonus_nao_recebido": 0.00017860719280715772, "negociacao_religacao": 0.00039965749152403814, "portabilidade": 0.00398801232078013, "conta_pagamento_confirmacao": 0.0036432530841462455, "sem_correspondencia": 0.9856249284197662}, "confidence": 0.9846665903144173, "input_tokens": 656, "latency_ms": 175.92966699999124} +{"id": "g0320-oos_conversa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.016488695925058517, "portabilidade": 0.00306781993861497, "internet_consumo": 0.0024393416922921787, "roaming_cobranca": 0.0019759666733516106, "marketplace_pedido": 0.0019496317128108761, "conta_vencimento": 0.0005746728704876896, "seguranca_fraude": 0.00229983391227971, "cadastro_atualizacao": 0.0004241552556747444, "conta_explicacao": 0.06763782705643247, "conta_debito_automatico_digital": 0.005741962824360602, "recarga_nao_creditada": 0.0014622788912464371, "sem_correspondencia": 0.8959378132473903}, "confidence": 0.8864776144516985, "input_tokens": 523, "latency_ms": 140.85023299998056} +{"id": "g0320-oos_conversa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.034518925941564166, "internet_pacote_adicional": 0.013491429427834187, "roaming_cobranca": 0.02002036306068871, "sem_correspondencia": 0.9319692815699129}, "confidence": 0.9092923754265505, "input_tokens": 295, "latency_ms": 74.91288500000337} +{"id": "g0320-oos_conversa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.001514984875618698, "marketplace_pedido": 0.0004562394924528043, "conta_segunda_via": 0.0003147225408131483, "troca_numero": 0.0006755465653271488, "bonus_nao_recebido": 0.0008197494678575838, "internet_consumo": 0.0003781038258977017, "conta_explicacao": 0.00019043647724153174, "conta_vencimento": 0.00019254241331641842, "roaming_duvida": 0.00047148856187942704, "recarga_nao_creditada": 0.0008251272645701997, "vas_contratacao": 0.00010996514488167305, "parceiros_ofertas": 7.191745339312197e-05, "vas_cancelamento": 0.0007566668209895459, "internet_problema_conexao": 0.10577010729947199, "plano_consulta": 0.003127005589523995, "sem_correspondencia": 0.884325396206765}, "confidence": 0.8766137559538827, "input_tokens": 620, "latency_ms": 165.90244700000767} +{"id": "g0321-oos_desabafo-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.007296946489459319, "fidelidade_pontos": 0.002735377854683716, "internet_problema_conexao": 0.039957742914808136, "sem_correspondencia": 0.9500099327410488}, "confidence": 0.9333465769880651, "input_tokens": 318, "latency_ms": 76.64508200002729} +{"id": "g0321-oos_desabafo-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.01026912195214125, "marketplace_pedido": 0.0010476481520906903, "vas_consulta": 0.0013165507669077512, "internet_consumo": 0.002048786916669506, "fidelidade_pontos": 0.0008410466138838945, "bonus_nao_recebido": 0.0008843018231667103, "portabilidade": 0.0003370131846333657, "plano_troca": 0.00018249286993703398, "parceiros_ofertas": 0.0006356471015106668, "fidelidade_resgate": 0.00024732149011723217, "roaming_duvida": 0.00019793664189181434, "roaming_pacote": 0.00019898479950409927, "cadastro_atualizacao": 0.0004555867433106922, "seguranca_fraude": 0.0031725197334787564, "recarga_nao_creditada": 0.006473924541761778, "sem_correspondencia": 0.9716911166689947}, "confidence": 0.9698038577802612, "input_tokens": 646, "latency_ms": 175.71652000003724} +{"id": "g0321-oos_desabafo-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.26053738769582696, "recarga_nao_creditada": 0.018281113877578605, "marketplace_pedido": 0.011552416245219384, "sem_correspondencia": 0.7096290821813751}, "confidence": 0.6128387762418335, "input_tokens": 302, "latency_ms": 75.84569599998758} +{"id": "g0321-oos_desabafo-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.014103808795808553, "cancelamento_linha": 0.01869885176915164, "plano_consulta": 0.00945634169875557, "sem_correspondencia": 0.9577409977362843}, "confidence": 0.9436546636483789, "input_tokens": 302, "latency_ms": 79.11638699999912} +{"id": "g0321-oos_desabafo-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.016721819859995275, "recarga_nao_creditada": 0.008323879110868182, "negociacao_religacao": 0.0090704512647571, "fidelidade_pontos": 0.003849948657383966, "vas_consulta": 0.00729340897167554, "plano_troca": 0.018043796109573643, "vas_cancelamento": 0.0020356993682919614, "sem_correspondencia": 0.9346609966574544}, "confidence": 0.9253268533228048, "input_tokens": 414, "latency_ms": 105.66127700002426} +{"id": "g0321-oos_desabafo-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.0026991959999874164, "plano_nova_linha": 0.0008226753776400186, "cadastro_atualizacao": 0.00048300642059582864, "seguranca_perda_roubo": 0.00021381220375841633, "negociacao_religacao": 0.0005072306529485847, "suporte_chip_esim": 0.0001544109594701367, "portabilidade": 0.0005111801489931798, "negociacao_divida": 0.00024573306267609954, "troca_numero": 0.0007383231777107724, "plano_consulta": 0.0030643034724910493, "conta_segunda_via": 0.0009614427142104223, "sem_correspondencia": 0.9895986858095182}, "confidence": 0.9886531117922016, "input_tokens": 527, "latency_ms": 141.2006629999496} +{"id": "g0321-oos_desabafo-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.041714407708737834, "portabilidade": 0.059942263024114525, "conta_contestacao": 0.005191726438832788, "plano_consulta": 0.0023254692208132654, "recarga_realizar": 0.0021411869850205953, "recarga_nao_creditada": 0.0007472183188566357, "vas_contratacao": 0.00047297134524597876, "roaming_pacote": 0.009446323976346293, "seguranca_perda_roubo": 0.0008842978413871588, "marketplace_pedido": 0.001214107209766815, "seguranca_fraude": 0.0017551620833879914, "sem_correspondencia": 0.8741648658474902}, "confidence": 0.8627253081972621, "input_tokens": 531, "latency_ms": 143.1877899999563} +{"id": "g0321-oos_desabafo-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.006227755953454401, "seguranca_fraude": 0.0007974480979669526, "suporte_sem_sinal": 0.0027747802860196734, "internet_pacote_adicional": 0.0013342871395095506, "reclamacao_atendimento": 0.29718865783848863, "vas_consulta": 0.0016350545860281819, "roaming_cobranca": 0.0003594952683179158, "sem_correspondencia": 0.6896825208302146}, "confidence": 0.6453514523773881, "input_tokens": 425, "latency_ms": 103.25791700000764} +{"id": "g0321-oos_desabafo-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.03198540606076457, "beneficios_consulta": 0.026525394494070587, "vas_cancelamento": 0.014959895232886718, "sem_correspondencia": 0.9265293042122781}, "confidence": 0.9020390722830375, "input_tokens": 312, "latency_ms": 78.01515500000278} +{"id": "g0321-oos_desabafo-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.02990098931070563, "internet_problema_conexao": 0.02717441598223884, "suporte_chip_esim": 0.035815281861430216, "sem_correspondencia": 0.9071093128456253}, "confidence": 0.8761457504608338, "input_tokens": 305, "latency_ms": 76.90268099997866} +{"id": "g0321-oos_desabafo-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.019500298097437186, "vas_contratacao": 0.009694466694992332, "internet_consumo": 0.03189448763211652, "plano_troca": 0.01675652788453019, "vas_consulta": 0.05170769261223558, "recarga_saldo": 0.006222703676575373, "marketplace_pedido": 0.0006298069530787946, "sem_correspondencia": 0.8635940164490341}, "confidence": 0.8441074473703247, "input_tokens": 415, "latency_ms": 105.80992199999173} +{"id": "g0321-oos_desabafo-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.008280765762696691, "vas_cancelamento": 0.003075991113865315, "conta_pagamento_confirmacao": 0.004053234194328771, "roaming_duvida": 0.002162037160263902, "fidelidade_pontos": 0.003146299058047868, "fidelidade_resgate": 0.0007136264084296656, "bonus_nao_recebido": 0.0005497648062261722, "sem_correspondencia": 0.9780182814961416}, "confidence": 0.9748780359955903, "input_tokens": 438, "latency_ms": 105.3612629999634} +{"id": "g0323-oos_desabafo-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.00864786453333942, "negociacao_divida": 0.0029731487202749726, "fidelidade_resgate": 0.003655375659100465, "parceiros_ofertas": 0.0020902839994441113, "negociacao_religacao": 0.004838018357845287, "marketplace_compra": 0.0019729467925909583, "suporte_chip_esim": 0.002022714894531626, "sem_correspondencia": 0.9737996470428731}, "confidence": 0.9700567394775693, "input_tokens": 431, "latency_ms": 104.29376300004378} +{"id": "g0323-oos_desabafo-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0036464792530571492, "reclamacao_atendimento": 0.07699363276931974, "plano_troca": 0.0014912678120252898, "roaming_cobranca": 0.0017585913395568415, "internet_pacote_adicional": 0.00162504193424746, "conta_debito_automatico_digital": 0.0042675084732261325, "vas_cancelamento": 0.0003213745088880373, "conta_explicacao": 0.0002593986609059321, "seguranca_fraude": 0.0003420710437370231, "atendimento_humano": 0.0365068441605064, "conta_segunda_via": 0.00023555914630745537, "plano_consulta": 6.795395859700449e-05, "cadastro_atualizacao": 0.00030672789506364675, "roaming_duvida": 0.0012869614268957205, "fidelidade_resgate": 0.0008173725835943837, "sem_correspondencia": 0.8700732150340718}, "confidence": 0.8614114293696765, "input_tokens": 677, "latency_ms": 184.76616099997045} +{"id": "g0323-oos_desabafo-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.003418325828327616, "seguranca_perda_roubo": 0.0014928184274942686, "recarga_realizar": 0.002011218218979215, "cadastro_atualizacao": 0.0010102986045845074, "beneficios_consulta": 0.0014051047676469893, "conta_segunda_via": 0.0005940558986219776, "internet_problema_conexao": 0.0016182090929807336, "sem_correspondencia": 0.9884499691613647}, "confidence": 0.9867999647558454, "input_tokens": 431, "latency_ms": 104.95545499998116} +{"id": "g0323-oos_desabafo-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.004528256710074549, "seguranca_perda_roubo": 0.0022176549203822378, "plano_consulta": 0.0028589714474902697, "recarga_realizar": 0.0031988272455835704, "internet_consumo": 0.0025942718464763907, "plano_nova_linha": 0.001178585398102001, "recarga_saldo": 0.005044065382011124, "sem_correspondencia": 0.9783793670498799}, "confidence": 0.9752907051998628, "input_tokens": 404, "latency_ms": 105.3060120000282} +{"id": "g0323-oos_desabafo-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.013454430343778407, "bonus_nao_recebido": 0.011610025192119133, "vas_cancelamento": 0.014437181275620919, "sem_correspondencia": 0.9604983631884816}, "confidence": 0.9473311509179753, "input_tokens": 324, "latency_ms": 79.2742820000285} +{"id": "g0323-oos_desabafo-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.005038204796958471, "parceiros_ofertas": 0.001997229859746483, "atendimento_humano": 0.058797029184284325, "cancelamento_linha": 0.003174265161650751, "recarga_saldo": 0.0013881111461715074, "seguranca_perda_roubo": 0.0005305212507877484, "recarga_realizar": 0.0007664423114353651, "sem_correspondencia": 0.9283081962889654}, "confidence": 0.9180665100445319, "input_tokens": 397, "latency_ms": 104.31485300000531} +{"id": "g0323-oos_desabafo-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.0009776003757998824, "portabilidade": 0.0003236441535105665, "fidelidade_resgate": 0.0002636131195998517, "plano_troca": 0.0002849554676075382, "vas_contratacao": 0.0001376975931559532, "recarga_realizar": 0.00017773008708891602, "negociacao_religacao": 0.00013574636625547946, "conta_explicacao": 0.0001249290586961253, "conta_segunda_via": 0.0009469125700272996, "conta_contestacao": 0.00019762246888499382, "reclamacao_atendimento": 0.001268065852192616, "suporte_chip_esim": 0.00015009740989902634, "seguranca_perda_roubo": 0.0005344892635176222, "atendimento_humano": 0.18472028975100027, "roaming_cobranca": 0.003978412885399613, "sem_correspondencia": 0.8057781935773644}, "confidence": 0.7928300731491886, "input_tokens": 647, "latency_ms": 176.89939699999968} +{"id": "g0323-oos_desabafo-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.003380741159608648, "vas_contratacao": 0.0009070494039915687, "conta_debito_automatico_digital": 0.000889693822612105, "seguranca_perda_roubo": 0.0004168022500014574, "conta_pagamento_confirmacao": 0.00040187476965593673, "recarga_nao_creditada": 0.00016344048861815483, "beneficios_consulta": 0.00018363582105765947, "cadastro_atualizacao": 9.751987781673358e-05, "desconto_retencao": 0.001361014069113629, "roaming_cobranca": 0.0003390673023419261, "seguranca_fraude": 0.0002512842245022419, "sem_correspondencia": 0.99160787681068}, "confidence": 0.9908449565207417, "input_tokens": 544, "latency_ms": 144.18776400003708} +{"id": "g0323-oos_desabafo-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.001249441022835711, "marketplace_pedido": 0.00044695561751758505, "marketplace_compra": 0.0003669085420216349, "internet_consumo": 0.0006270902396230994, "conta_debito_automatico_digital": 0.00038014873893517403, "troca_numero": 0.0003153765619759334, "atendimento_humano": 0.08489152518194411, "suporte_configuracao": 0.0003046592091052944, "recarga_realizar": 0.0006853364988940185, "fidelidade_pontos": 7.998019673337538e-05, "parceiros_ofertas": 0.0001311274237568606, "roaming_cobranca": 0.0003248376572802532, "cadastro_atualizacao": 0.00036400984115367687, "recarga_nao_creditada": 0.005872070928457528, "suporte_sem_sinal": 0.05674429430975014, "sem_correspondencia": 0.8472162380300156}, "confidence": 0.8370306538986833, "input_tokens": 620, "latency_ms": 166.86058799996317} +{"id": "g0323-oos_desabafo-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.001329551278775158, "seguranca_perda_roubo": 0.00019166592096673028, "conta_vencimento": 0.00015392596056387553, "conta_segunda_via": 0.0003758782796483113, "marketplace_pedido": 0.0002836209504837079, "internet_pacote_adicional": 0.00038347206583081805, "suporte_sem_sinal": 0.377517827873177, "roaming_duvida": 0.0001997318027089138, "beneficios_consulta": 0.0003935618327106163, "roaming_pacote": 0.00019275236635677917, "recarga_saldo": 0.005886694008244719, "troca_numero": 7.735854208121802e-05, "roaming_cobranca": 0.00010304458351152725, "cancelamento_linha": 0.0018476471571033189, "internet_problema_conexao": 0.025088742144522648, "sem_correspondencia": 0.5859745252333146}, "confidence": 0.5583728269155356, "input_tokens": 612, "latency_ms": 165.08597699998973} +{"id": "g0323-oos_desabafo-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.005495457796948004, "internet_problema_conexao": 0.01654992886230373, "cadastro_atualizacao": 0.007207121424240846, "marketplace_compra": 0.004213646257143188, "conta_debito_automatico_digital": 0.0023937381922119172, "roaming_pacote": 0.0016681035457341371, "desconto_retencao": 0.0005744902955697285, "sem_correspondencia": 0.9618975136258485}, "confidence": 0.9564543012866841, "input_tokens": 432, "latency_ms": 104.98105800002122} +{"id": "g0323-oos_desabafo-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.002824094330828409, "troca_numero": 0.001564495472009048, "roaming_duvida": 0.0017091654982321657, "suporte_chip_esim": 0.0010433645614469148, "fidelidade_resgate": 0.0006943350100756152, "fidelidade_pontos": 0.00048065834483458327, "conta_explicacao": 0.00047690191333496604, "sem_correspondencia": 0.9912069848692383}, "confidence": 0.9899508398505581, "input_tokens": 412, "latency_ms": 105.18676399999549} +{"id": "g0324-oos_desabafo-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0029148609442410066, "plano_consulta": 0.0005566309537475515, "conta_pagamento_confirmacao": 0.0009894717404021877, "seguranca_fraude": 0.08230180519857008, "recarga_realizar": 0.0010612162128436583, "cancelamento_linha": 0.0002176653076074321, "roaming_pacote": 0.0003872828355683891, "negociacao_divida": 0.0001731535553585302, "vas_contratacao": 0.007054122031768625, "recarga_saldo": 0.0011049097682940632, "plano_nova_linha": 0.0002392547195887461, "marketplace_compra": 0.00012460345931703993, "internet_consumo": 0.0007459713171448492, "conta_segunda_via": 0.020808341524884654, "troca_numero": 0.004354103486812098, "sem_correspondencia": 0.8769666069438511}, "confidence": 0.8687643807401079, "input_tokens": 647, "latency_ms": 177.76155100000324} +{"id": "g0324-oos_desabafo-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0038377062593471945, "internet_consumo": 0.003928701727129551, "conta_vencimento": 0.006974151525808548, "sem_correspondencia": 0.9852594404877147}, "confidence": 0.9803459206502861, "input_tokens": 296, "latency_ms": 75.73077500001091} +{"id": "g0324-oos_desabafo-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.006992480796788406, "plano_consulta": 0.002481444549175313, "vas_cancelamento": 0.0008378502375523656, "seguranca_perda_roubo": 0.0008731861183142212, "conta_vencimento": 0.001314342610091464, "vas_consulta": 0.0008559864991401956, "roaming_duvida": 0.0003045486070213739, "suporte_chip_esim": 0.000278896276136433, "conta_contestacao": 0.038142613623206624, "cadastro_atualizacao": 0.0015109794566920826, "plano_nova_linha": 0.0012167222104324596, "sem_correspondencia": 0.9451909490154491}, "confidence": 0.9402083080168534, "input_tokens": 535, "latency_ms": 144.19656799998393} +{"id": "g0324-oos_desabafo-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0043434304466904725, "negociacao_religacao": 0.002144526462004468, "vas_cancelamento": 0.001451349823238356, "portabilidade": 0.0026031532672444913, "desconto_retencao": 0.002737763661930322, "roaming_pacote": 0.002317046287719483, "vas_contratacao": 0.0003785870030461714, "sem_correspondencia": 0.9840241430481261}, "confidence": 0.9817418777692872, "input_tokens": 408, "latency_ms": 104.55617799999573} +{"id": "g0324-oos_desabafo-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.006239315216463906, "suporte_sem_sinal": 0.0021447688119289963, "desconto_retencao": 0.0031907567048012346, "roaming_duvida": 0.0018576266822016327, "vas_consulta": 0.002937988658639318, "marketplace_pedido": 0.0011230574351072018, "conta_explicacao": 0.002122783648768787, "sem_correspondencia": 0.980383702842089}, "confidence": 0.9775813746766732, "input_tokens": 422, "latency_ms": 104.52866800000038} +{"id": "g0324-oos_desabafo-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.0056015096207766854, "plano_consulta": 0.002166435212066779, "conta_explicacao": 0.004316177803873552, "conta_pagamento_confirmacao": 0.0026241681892230613, "suporte_chip_esim": 0.0013943871581173586, "roaming_pacote": 0.0013450470644435647, "plano_nova_linha": 0.0010390269248013375, "sem_correspondencia": 0.9815132480266977}, "confidence": 0.978872283459083, "input_tokens": 423, "latency_ms": 104.50312799997619} +{"id": "g0324-oos_desabafo-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.0021282339291510176, "internet_problema_conexao": 0.0012012658963033622, "suporte_sem_sinal": 0.0013572512104441364, "plano_consulta": 0.0006730405075564709, "recarga_nao_creditada": 0.00029522096104901853, "marketplace_compra": 0.00030833294027039635, "internet_consumo": 0.00018332941570640255, "plano_troca": 0.00022618415406301873, "reclamacao_atendimento": 0.002519918004149786, "marketplace_pedido": 0.00014996825573749007, "beneficios_consulta": 0.00021363485784336403, "desconto_retencao": 7.500304462221018e-05, "conta_pagamento_confirmacao": 0.0001537121728862377, "negociacao_divida": 0.002173375384419576, "internet_pacote_adicional": 0.002632860934677982, "sem_correspondencia": 0.9857086683311196}, "confidence": 0.9847559128865275, "input_tokens": 661, "latency_ms": 182.03732200004197} +{"id": "g0324-oos_desabafo-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.003268521475935435, "parceiros_ofertas": 0.0004065983626171753, "conta_vencimento": 0.0003641420103584163, "seguranca_fraude": 0.00023498222483483278, "plano_nova_linha": 0.00038492691964293744, "plano_consulta": 6.436621933215808e-05, "marketplace_compra": 0.00010860821230392437, "seguranca_perda_roubo": 9.081533744009703e-05, "roaming_pacote": 0.0011720903746885907, "vas_cancelamento": 0.02692343244549114, "beneficios_consulta": 0.000629204374222463, "sem_correspondencia": 0.9663523120431329}, "confidence": 0.9632934313197814, "input_tokens": 526, "latency_ms": 142.77634000001171} +{"id": "g0324-oos_desabafo-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.0015377011971188627, "conta_pagamento_confirmacao": 0.00043113887464794957, "conta_debito_automatico_digital": 0.0005751026896748851, "conta_explicacao": 0.00035780865790722283, "suporte_configuracao": 0.00021628223847323418, "vas_consulta": 0.0007992852485233658, "seguranca_perda_roubo": 0.00014390146147258244, "vas_contratacao": 0.0002306070079463603, "negociacao_divida": 0.0007395099300604358, "desconto_retencao": 0.00037834354081946176, "conta_contestacao": 0.0005052421079507988, "negociacao_religacao": 0.0003305281289377487, "conta_vencimento": 0.0015646723468315926, "seguranca_fraude": 0.007077143290739052, "plano_troca": 0.0021413995440454528, "sem_correspondencia": 0.982971333734851}, "confidence": 0.9818360893171744, "input_tokens": 656, "latency_ms": 177.85974699995677} +{"id": "g0324-oos_desabafo-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.001178233869505106, "suporte_sem_sinal": 0.00023531327856492234, "conta_pagamento_confirmacao": 0.0005320454318223463, "recarga_realizar": 0.0004399460280451649, "conta_vencimento": 0.00033569608179939865, "parceiros_ofertas": 0.000189178733391202, "beneficios_consulta": 0.00017681945620537872, "vas_consulta": 0.00016981078987588988, "vas_contratacao": 0.0011377243697706146, "suporte_configuracao": 0.00045430247639475986, "conta_debito_automatico_digital": 0.00032250035182984497, "marketplace_pedido": 0.00010973934612519769, "cancelamento_linha": 0.0005816926730796814, "conta_contestacao": 0.005006450510470987, "seguranca_perda_roubo": 0.002387283625082203, "sem_correspondencia": 0.9867432629780373}, "confidence": 0.9858594805099065, "input_tokens": 632, "latency_ms": 172.0333850000202} +{"id": "g0324-oos_desabafo-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.004079463035801186, "negociacao_divida": 0.0016819154056676694, "plano_troca": 0.0017561095115651037, "plano_nova_linha": 0.001323280313308047, "negociacao_religacao": 0.0010982464338151674, "roaming_cobranca": 0.0005713883709410104, "suporte_configuracao": 0.0002989240528242181, "sem_correspondencia": 0.9891906728760776}, "confidence": 0.9876464832869457, "input_tokens": 420, "latency_ms": 104.66473600001791} +{"id": "g0324-oos_desabafo-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0008881478837248551, "desconto_retencao": 0.00032351170988006284, "troca_numero": 0.0003188264639904464, "portabilidade": 0.0003306486505090984, "parceiros_ofertas": 0.00016861118307423656, "conta_contestacao": 0.00028638570486249216, "fidelidade_pontos": 0.0001436544139642982, "plano_nova_linha": 0.00033321844332795777, "negociacao_religacao": 0.0007062089796150129, "internet_consumo": 0.001689550076764805, "roaming_pacote": 0.00018733101809594255, "marketplace_pedido": 9.727859440955428e-05, "roaming_cobranca": 0.0008808783190964327, "cancelamento_linha": 0.033039634539930925, "conta_segunda_via": 0.0017455685383470196, "sem_correspondencia": 0.9588605454804069}, "confidence": 0.9561179151791006, "input_tokens": 611, "latency_ms": 166.37261599998965} +{"id": "g0326-oos_desabafo-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.006910455113551909, "plano_troca": 0.002532433623830118, "roaming_pacote": 0.004296730548293589, "sem_correspondencia": 0.9862603807143244}, "confidence": 0.9816805076190992, "input_tokens": 349, "latency_ms": 83.48359399997207} +{"id": "g0326-oos_desabafo-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 176, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.021865925305059198, "roaming_duvida": 0.004855673329393572, "portabilidade": 0.010772792403219282, "sem_correspondencia": 0.962505608962328}, "confidence": 0.9500074786164373, "input_tokens": 342, "latency_ms": 84.92417600001545} +{"id": "g0326-oos_desabafo-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 180, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0012555992775509382, "suporte_chip_esim": 0.00024744525439363696, "beneficios_consulta": 0.00027173201432806993, "conta_debito_automatico_digital": 0.00043478593195436045, "internet_consumo": 0.00026917111884650134, "plano_nova_linha": 0.0002105541346561061, "atendimento_humano": 0.003927547902059363, "reclamacao_atendimento": 0.0009053420203393774, "roaming_pacote": 0.0012779867475193885, "vas_consulta": 0.0001600247881741442, "roaming_duvida": 0.00040243005399776785, "parceiros_ofertas": 0.00011692321381185222, "marketplace_pedido": 0.0003289048963760354, "portabilidade": 0.011113649485749876, "seguranca_perda_roubo": 0.0013107592063021176, "sem_correspondencia": 0.9777671439539405}, "confidence": 0.9762849535508699, "input_tokens": 679, "latency_ms": 187.27849300000798} +{"id": "g0326-oos_desabafo-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.002863700073834204, "plano_consulta": 0.0005513699509859793, "roaming_pacote": 0.0005336912666086816, "troca_numero": 0.00046508910848122695, "cadastro_atualizacao": 0.0002737640156928343, "portabilidade": 7.998291005073138e-05, "vas_contratacao": 8.096818164984806e-05, "conta_contestacao": 0.0001545965942162395, "plano_troca": 0.0006129316077385219, "internet_problema_conexao": 0.0003817944333058419, "vas_consulta": 0.0003929657256802083, "sem_correspondencia": 0.9936091461317557}, "confidence": 0.9930281594164607, "input_tokens": 543, "latency_ms": 145.3614779999839} +{"id": "g0326-oos_desabafo-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.0007463916589991953, "roaming_duvida": 0.00023797450932252796, "conta_explicacao": 0.00025986962794036667, "negociacao_divida": 0.00028495675677716963, "cadastro_atualizacao": 0.00020802163316074304, "conta_vencimento": 0.00043708642348635676, "plano_troca": 0.00014393333270040266, "internet_pacote_adicional": 0.00016842057167639133, "conta_segunda_via": 0.0005572344199051793, "suporte_chip_esim": 0.00023546460694917785, "vas_consulta": 0.0001748549907293916, "roaming_pacote": 0.00018975262064334234, "vas_contratacao": 0.00015567668966082567, "desconto_retencao": 0.0028807992746760574, "plano_nova_linha": 0.003425891908166708, "sem_correspondencia": 0.9898936709752062}, "confidence": 0.9892199157068865, "input_tokens": 687, "latency_ms": 184.82889599999908} +{"id": "g0326-oos_desabafo-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.003560788121445935, "plano_nova_linha": 0.003946505219014697, "cadastro_atualizacao": 0.0054482186379196445, "sem_correspondencia": 0.9870444880216197}, "confidence": 0.9827259840288262, "input_tokens": 343, "latency_ms": 84.08119599999964} +{"id": "g0326-oos_desabafo-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 154, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.002782372633746677, "suporte_chip_esim": 0.0016608634432566643, "portabilidade": 0.0017871501205759639, "internet_consumo": 0.0014926730840133238, "suporte_sem_sinal": 0.001804690836140579, "vas_cancelamento": 0.000955246040856287, "roaming_pacote": 0.0006972981109337066, "sem_correspondencia": 0.9888197057304768}, "confidence": 0.9872225208348305, "input_tokens": 452, "latency_ms": 111.81680100003177} +{"id": "g0326-oos_desabafo-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 165, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0016484002329773908, "suporte_sem_sinal": 0.000317668218873418, "negociacao_divida": 0.00023419722416044325, "cancelamento_linha": 0.00034951737348728784, "conta_pagamento_confirmacao": 0.0002577454787472852, "parceiros_ofertas": 7.17445927440438e-05, "seguranca_fraude": 0.00012625729871398918, "desconto_retencao": 0.00013573867201138566, "roaming_duvida": 0.0007671843238962028, "suporte_chip_esim": 0.000619795256611089, "vas_cancelamento": 0.0004246049033301392, "sem_correspondencia": 0.9950471464244472}, "confidence": 0.9945968870084883, "input_tokens": 581, "latency_ms": 152.870160999953} +{"id": "g0326-oos_desabafo-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.003057299775203357, "cadastro_atualizacao": 0.001541330680072222, "bonus_nao_recebido": 0.0014711183462606905, "suporte_configuracao": 0.0012076590706440152, "fidelidade_pontos": 0.0007055366776205963, "suporte_sem_sinal": 0.0006139579215815948, "conta_vencimento": 0.0004864650265240188, "sem_correspondencia": 0.9909166325020935}, "confidence": 0.9896190085738211, "input_tokens": 460, "latency_ms": 112.40411400001449} +{"id": "g0326-oos_desabafo-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.003025333600986817, "conta_vencimento": 0.0006912227294729508, "internet_problema_conexao": 0.0003582382777208615, "negociacao_divida": 0.0005225495752079653, "seguranca_fraude": 0.000281278048785944, "recarga_nao_creditada": 0.0002216164060478667, "suporte_configuracao": 0.00015210047421246062, "conta_contestacao": 0.00015243344769490897, "reclamacao_atendimento": 0.059820544761670875, "seguranca_perda_roubo": 0.0006340415706070805, "recarga_saldo": 0.0012802459752339335, "sem_correspondencia": 0.9328603951323584}, "confidence": 0.9267567946898455, "input_tokens": 564, "latency_ms": 149.67174100002012} +{"id": "g0326-oos_desabafo-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 146, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_cancelamento": 0.011327154584535386, "reclamacao_atendimento": 0.826861644760324, "conta_segunda_via": 0.01248971972089919, "sem_correspondencia": 0.14932148093424144}, "confidence": 0.769148859680432, "input_tokens": 358, "latency_ms": 88.098451999997} +{"id": "g0326-oos_desabafo-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"seguranca_perda_roubo": 0.0013563327825296932, "internet_pacote_adicional": 0.0006121335062656208, "internet_problema_conexao": 0.0011876101222901038, "vas_cancelamento": 0.0007693002150491055, "conta_contestacao": 0.9237204395442239, "portabilidade": 0.00039818329158909573, "conta_debito_automatico_digital": 0.00013133108353596126, "roaming_duvida": 0.000291972403018893, "seguranca_fraude": 0.0024849436578488378, "suporte_sem_sinal": 0.00020579747545257797, "roaming_cobranca": 0.0012567442953595209, "sem_correspondencia": 0.06758521162283675}, "confidence": 0.9167859340482442, "input_tokens": 568, "latency_ms": 149.02176800001143} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0021840455911034946, "marketplace_pedido": 0.0005270860988575894, "internet_consumo": 0.0003802879852170567, "bonus_nao_recebido": 0.00047748544966698175, "conta_segunda_via": 0.0003189480899894484, "seguranca_perda_roubo": 0.00010604429335876431, "plano_nova_linha": 0.00014404772009254376, "conta_debito_automatico_digital": 0.00014068643736566913, "vas_contratacao": 0.0004876204860141493, "desconto_retencao": 0.0002099735165175618, "internet_problema_conexao": 0.0007425602183456822, "sem_correspondencia": 0.9942812141134711}, "confidence": 0.9937613244874232, "input_tokens": 542, "latency_ms": 144.37678899997763} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.007653354784654655, "seguranca_fraude": 0.006234847845376841, "marketplace_compra": 0.007573198650479666, "sem_correspondencia": 0.9785385987194888}, "confidence": 0.9713847982926517, "input_tokens": 319, "latency_ms": 77.52588600004628} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0015984908107550939, "plano_consulta": 0.0009455898621950524, "suporte_chip_esim": 0.0009330714733210858, "seguranca_perda_roubo": 0.000692254463193991, "recarga_saldo": 0.0010292398410356677, "conta_explicacao": 0.0005147649654053364, "parceiros_ofertas": 0.0001782167427287169, "sem_correspondencia": 0.9941083718413651}, "confidence": 0.9932667106758458, "input_tokens": 419, "latency_ms": 103.85904600002505} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 10, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0017638757817711522, "troca_numero": 0.0004821607030615227, "negociacao_divida": 0.0004852569426602724, "plano_consulta": 0.000554236055137305, "conta_segunda_via": 0.0003161170480835139, "conta_explicacao": 0.0004952011955871508, "suporte_configuracao": 0.00019878662462306272, "roaming_cobranca": 0.00027313957879844937, "marketplace_pedido": 0.0009620286949915648, "roaming_duvida": 0.000745475825598699, "conta_vencimento": 0.00035604926858865955, "plano_nova_linha": 0.00027888878899269385, "beneficios_consulta": 0.0004435730212521831, "fidelidade_resgate": 0.002522693983940931, "roaming_pacote": 0.005004174570856344, "sem_correspondencia": 0.9851183419160565}, "confidence": 0.9841262313771268, "input_tokens": 612, "latency_ms": 166.81710699998575} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 12, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0024365335528171673, "roaming_cobranca": 0.0020313907876887637, "vas_cancelamento": 0.0010575152185591824, "fidelidade_pontos": 0.0008035340614276072, "atendimento_humano": 0.0013625047487471481, "troca_numero": 0.0004975201742205841, "marketplace_pedido": 0.00024768559921284794, "sem_correspondencia": 0.9915633158573266}, "confidence": 0.9903580752655163, "input_tokens": 395, "latency_ms": 104.42860099999507} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 3, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0019076390110263034, "recarga_realizar": 0.0005231249412064227, "plano_troca": 0.0005322068571077454, "cadastro_atualizacao": 0.0006416194200660255, "parceiros_ofertas": 0.00036284840829342216, "internet_pacote_adicional": 0.00031124308400730063, "vas_consulta": 0.00038483050958029627, "internet_problema_conexao": 0.0007348118556888804, "conta_explicacao": 0.0010202124722070744, "beneficios_consulta": 0.0004012847248325485, "bonus_nao_recebido": 0.0008928654034686069, "marketplace_pedido": 0.00020646716901150333, "internet_consumo": 0.0012757643583565781, "marketplace_compra": 0.003194598186860487, "seguranca_fraude": 0.008735261661737959, "sem_correspondencia": 0.9788752219365489}, "confidence": 0.9774669033989855, "input_tokens": 622, "latency_ms": 168.4951530000376} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 11, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.001788227814605603, "roaming_pacote": 0.00043795772757403324, "cancelamento_linha": 0.0004696279991009226, "cadastro_atualizacao": 0.0004799055419906714, "internet_problema_conexao": 0.0003437376175111055, "parceiros_ofertas": 5.718736049406268e-05, "conta_segunda_via": 0.0001514438039449826, "conta_contestacao": 0.00013910259103731983, "reclamacao_atendimento": 0.000896267841494133, "atendimento_humano": 0.000418330836025966, "roaming_duvida": 0.00043917399488040403, "sem_correspondencia": 0.9943790368713409}, "confidence": 0.9938680402232809, "input_tokens": 516, "latency_ms": 134.27467200000365} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.008194275413652256, "negociacao_religacao": 0.0014884735448946638, "seguranca_fraude": 0.0025365224684405024, "marketplace_compra": 0.0005864715905973345, "conta_vencimento": 0.00120483888314209, "plano_troca": 0.00019095479972832538, "fidelidade_pontos": 0.0001889251356068796, "bonus_nao_recebido": 0.0001510938431597751, "suporte_configuracao": 0.0016809496621148538, "atendimento_humano": 0.02867515919891257, "recarga_nao_creditada": 0.0016460862245222347, "sem_correspondencia": 0.9534562492352285}, "confidence": 0.9492249991657039, "input_tokens": 524, "latency_ms": 141.04888300005314} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 5, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.00178598089987233, "plano_nova_linha": 0.001624458400673814, "recarga_nao_creditada": 0.0011846837302697557, "plano_troca": 0.0009610866744753004, "portabilidade": 0.001135191977771357, "internet_consumo": 0.0005090948071852173, "suporte_sem_sinal": 0.0004518928067397797, "sem_correspondencia": 0.9923476107030125}, "confidence": 0.9912544122320142, "input_tokens": 396, "latency_ms": 104.2605549999962} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.002644440098930548, "internet_problema_conexao": 0.002001206853446237, "marketplace_compra": 0.0013577728964052917, "recarga_nao_creditada": 0.0012465394725196537, "negociacao_divida": 0.0010071883276570601, "recarga_saldo": 0.001599614793102239, "vas_contratacao": 0.00022767525407090393, "sem_correspondencia": 0.989915562303868}, "confidence": 0.9884749283472777, "input_tokens": 400, "latency_ms": 105.62018600001011} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0072975004808222875, "suporte_sem_sinal": 0.004445312307663494, "atendimento_humano": 0.009826431944941084, "sem_correspondencia": 0.9784307552665731}, "confidence": 0.9712410070220975, "input_tokens": 295, "latency_ms": 77.42541800001845} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.004308627059720465, "plano_troca": 0.0006774195204875646, "roaming_pacote": 0.0006676610282640468, "vas_cancelamento": 0.0002664750599185323, "bonus_nao_recebido": 0.001099483868836775, "internet_consumo": 0.0022729144298457445, "parceiros_ofertas": 0.0009288483740967807, "vas_contratacao": 0.0001588237404730925, "conta_pagamento_confirmacao": 0.0021777838362726835, "atendimento_humano": 0.12156452288171156, "conta_contestacao": 0.0003959142289416553, "sem_correspondencia": 0.865481525971431}, "confidence": 0.8532525737870157, "input_tokens": 547, "latency_ms": 146.0382070000037} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.003823706970567781, "roaming_duvida": 0.0013579249717505565, "recarga_saldo": 0.0009591644391305187, "desconto_retencao": 0.000608295117782439, "suporte_sem_sinal": 0.24129193659599263, "negociacao_religacao": 0.0021224884767820744, "seguranca_perda_roubo": 0.0017489318756302424, "sem_correspondencia": 0.7480875515523638}, "confidence": 0.7121000589169872, "input_tokens": 437, "latency_ms": 105.2141719999895} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.004709536510723463, "conta_vencimento": 0.0012634409341025984, "internet_pacote_adicional": 0.0005233916141790401, "desconto_retencao": 0.0005564399159380608, "suporte_chip_esim": 0.0012635668535941735, "recarga_saldo": 0.0004949595907847063, "troca_numero": 0.000499898613371184, "plano_nova_linha": 0.0002542619747190776, "parceiros_ofertas": 0.0008399977045255846, "conta_contestacao": 0.0011680896335140992, "vas_cancelamento": 0.000491744694333721, "sem_correspondencia": 0.9879346719602143}, "confidence": 0.9868378239565975, "input_tokens": 531, "latency_ms": 144.14293200002248} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.010981312914047374, "portabilidade": 0.007151420245916855, "suporte_sem_sinal": 0.00570023109119613, "vas_contratacao": 0.0023298353645128606, "roaming_cobranca": 0.005362424725610629, "suporte_configuracao": 0.026478356868039916, "conta_debito_automatico_digital": 0.0024537369843313185, "sem_correspondencia": 0.9395426818063449}, "confidence": 0.930905922064394, "input_tokens": 440, "latency_ms": 104.54850500002522} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.012654034567303839, "vas_contratacao": 0.005764309988841216, "marketplace_compra": 0.014894704888295217, "sem_correspondencia": 0.9666869505555598}, "confidence": 0.9555826007407463, "input_tokens": 327, "latency_ms": 79.73350000003165} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.0006914668408829481, "conta_segunda_via": 0.00021397367828473337, "negociacao_divida": 0.0005900041160928717, "roaming_cobranca": 0.0004125552093205787, "reclamacao_atendimento": 0.8003747735612339, "suporte_configuracao": 0.0011773632698232025, "fidelidade_resgate": 0.00022000383669348492, "conta_contestacao": 0.00010785757223527802, "internet_consumo": 0.002314164366406866, "parceiros_ofertas": 3.404801209402077e-05, "seguranca_perda_roubo": 5.038961986110426e-05, "negociacao_religacao": 6.892635401245601e-05, "suporte_chip_esim": 0.00018134027815473204, "plano_nova_linha": 0.0003488827923582766, "portabilidade": 0.0004195222478012202, "sem_correspondencia": 0.19279472824474436}, "confidence": 0.7870664251319828, "input_tokens": 649, "latency_ms": 177.61916799997834} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.8553186393271035, "plano_nova_linha": 0.0028747164224420716, "seguranca_perda_roubo": 0.0006728582269623892, "sem_correspondencia": 0.14113378602349191}, "confidence": 0.807091519102805, "input_tokens": 316, "latency_ms": 77.20086000000492} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_cobranca": 0.0009737298401500207, "suporte_chip_esim": 0.00026013381915469694, "recarga_nao_creditada": 0.0003290244118494955, "roaming_duvida": 0.0032700299723317605, "reclamacao_atendimento": 0.5848150520584725, "marketplace_pedido": 0.00026303709013388385, "marketplace_compra": 0.00014520359728181938, "suporte_configuracao": 8.85610398107324e-05, "fidelidade_resgate": 0.0004188650867107479, "troca_numero": 4.545187463092591e-05, "conta_segunda_via": 9.537908133878102e-05, "plano_consulta": 0.0002367204017210866, "seguranca_fraude": 0.0001617899360936538, "suporte_sem_sinal": 0.02536969301713893, "portabilidade": 0.001128629495718094, "sem_correspondencia": 0.3823986992774628}, "confidence": 0.5571360555290373, "input_tokens": 673, "latency_ms": 183.450726999979} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0018103020171457316, "suporte_configuracao": 0.0008998873536639128, "conta_pagamento_confirmacao": 0.0006058315880557874, "suporte_chip_esim": 0.0010070862239908802, "seguranca_perda_roubo": 0.0007428678083405345, "cancelamento_linha": 0.0012275346190136769, "beneficios_consulta": 0.0005473255777501126, "sem_correspondencia": 0.9931591648120394}, "confidence": 0.9921819026423305, "input_tokens": 432, "latency_ms": 104.38020300000517} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_vencimento": 0.0012407318314942742, "desconto_retencao": 0.00020699916319586657, "vas_cancelamento": 0.0002050457901275001, "plano_consulta": 0.0006167521737145193, "internet_consumo": 0.00041262997737148206, "portabilidade": 0.00012086965536309045, "roaming_pacote": 0.00026926863299349136, "plano_troca": 9.301895147570371e-05, "plano_nova_linha": 0.0005211855356694007, "cadastro_atualizacao": 7.985751397063225e-05, "negociacao_religacao": 7.061475083224161e-05, "bonus_nao_recebido": 0.0002070240383233388, "reclamacao_atendimento": 0.581448310228406, "conta_segunda_via": 0.001407547266593212, "conta_contestacao": 0.0004973775265502466, "sem_correspondencia": 0.41260276696391895}, "confidence": 0.5535448642436331, "input_tokens": 655, "latency_ms": 177.88286000001108} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.013964699460634089, "negociacao_divida": 0.0027138328165245067, "internet_problema_conexao": 0.24474657635214098, "fidelidade_pontos": 0.0027415863436377652, "plano_consulta": 0.002646618291844622, "vas_contratacao": 0.0010684318843306889, "roaming_pacote": 0.00303376965114829, "sem_correspondencia": 0.7290844851997391}, "confidence": 0.6903822687997019, "input_tokens": 422, "latency_ms": 105.18782999997711} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0017131344216574811, "seguranca_fraude": 0.00016786196442416366, "portabilidade": 0.00014608460371749819, "internet_pacote_adicional": 0.0003098952768597376, "recarga_nao_creditada": 0.000794781666085965, "negociacao_divida": 0.00022668336578721935, "vas_cancelamento": 0.00021487672558584628, "vas_consulta": 0.0006750060334858898, "conta_vencimento": 0.005934640161267239, "suporte_sem_sinal": 0.4711133719997024, "atendimento_humano": 0.23293967891503, "sem_correspondencia": 0.28576398486639665}, "confidence": 0.42303276945422075, "input_tokens": 525, "latency_ms": 142.57624499998656} +{"id": "g0333-oos_ininteligivel-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"reclamacao_atendimento": 0.008460385568128979, "plano_troca": 0.0008476117250975448, "plano_consulta": 0.00043562418962172464, "seguranca_fraude": 0.0002036075031359849, "conta_segunda_via": 0.0004644436011285138, "roaming_duvida": 0.00960055556303449, "beneficios_consulta": 0.001573081576336883, "internet_problema_conexao": 0.6810347885070056, "atendimento_humano": 0.023281865093254337, "negociacao_religacao": 0.00064379239815304, "desconto_retencao": 0.0007641003537287744, "sem_correspondencia": 0.2726901439213742}, "confidence": 0.6520379510985514, "input_tokens": 550, "latency_ms": 145.49664000003304} +{"id": "g0333-oos_ininteligivel-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_pacote": 0.0058760625457626526, "cadastro_atualizacao": 0.000572898129462403, "internet_problema_conexao": 0.6659206508029403, "fidelidade_pontos": 0.0009944863340015139, "troca_numero": 0.0005238883231599235, "negociacao_divida": 6.391661418990212e-05, "internet_consumo": 0.0008606065310508899, "fidelidade_resgate": 7.598716218995299e-05, "conta_segunda_via": 0.0009072054344435355, "conta_vencimento": 0.00011083980075004253, "plano_consulta": 0.003354065306785898, "sem_correspondencia": 0.320739393015263}, "confidence": 0.635549800875935, "input_tokens": 519, "latency_ms": 137.70471500004078} +{"id": "g0333-oos_ininteligivel-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.004864635328129881, "conta_explicacao": 0.005239610801454912, "vas_cancelamento": 0.0029471631212947234, "roaming_duvida": 0.04209835535281616, "plano_troca": 0.007377674403936933, "internet_problema_conexao": 0.006931823960626921, "recarga_realizar": 0.001107710202407236, "sem_correspondencia": 0.9294330268293333}, "confidence": 0.919352030662095, "input_tokens": 429, "latency_ms": 104.95210300001645} +{"id": "g0333-oos_ininteligivel-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.834255195583733, "conta_debito_automatico_digital": 0.0062957791032454006, "negociacao_religacao": 0.001564188413370293, "seguranca_perda_roubo": 0.0012194488317201668, "recarga_nao_creditada": 0.003323855931860784, "conta_pagamento_confirmacao": 0.0012010113964416437, "marketplace_pedido": 0.00022299899198996624, "sem_correspondencia": 0.15191752174763876}, "confidence": 0.8105773663814091, "input_tokens": 443, "latency_ms": 105.26905800003306} +{"id": "g0333-oos_ininteligivel-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.0007322948212150267, "marketplace_compra": 0.00015240633140593178, "fidelidade_pontos": 0.0003735403306180198, "conta_vencimento": 0.00033074371876350606, "internet_problema_conexao": 0.6835335842875645, "vas_consulta": 0.000453095566306041, "atendimento_humano": 0.00036926063854206086, "roaming_cobranca": 5.010828540387334e-05, "negociacao_religacao": 0.0004023813126186429, "plano_nova_linha": 6.017491678989659e-05, "internet_consumo": 0.0003016940494354556, "sem_correspondencia": 0.3132407157413371}, "confidence": 0.6547639101318885, "input_tokens": 518, "latency_ms": 136.1096189999671} +{"id": "g0333-oos_ininteligivel-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.006853644578425888, "conta_pagamento_confirmacao": 0.0034570768803788964, "reclamacao_atendimento": 0.08241560767723272, "conta_segunda_via": 0.003008821254039433, "internet_pacote_adicional": 0.0016059301232723062, "fidelidade_resgate": 0.0006801709840483728, "conta_explicacao": 0.001007477162721753, "sem_correspondencia": 0.9009712713398806}, "confidence": 0.8868243101027206, "input_tokens": 445, "latency_ms": 106.56319600002462} +{"id": "g0333-oos_ininteligivel-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0007106512973832025, "cancelamento_linha": 0.0002624447112653855, "desconto_retencao": 0.0004188362732479823, "vas_consulta": 0.0005713536477064936, "internet_consumo": 0.48510603015042575, "negociacao_religacao": 0.003788526649216447, "marketplace_pedido": 0.0008769750131346056, "internet_pacote_adicional": 0.0006666554147436116, "roaming_pacote": 0.009199743882283248, "fidelidade_pontos": 0.00034652483271102943, "vas_cancelamento": 0.00035028837798009317, "suporte_chip_esim": 0.0001816042090623967, "fidelidade_resgate": 0.00044030551323647426, "conta_segunda_via": 0.008006421390596222, "portabilidade": 0.0059593080603756, "sem_correspondencia": 0.4831143305766313}, "confidence": 0.45077976549378757, "input_tokens": 643, "latency_ms": 178.43107499999178} +{"id": "g0333-oos_ininteligivel-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.019448704627703314, "conta_explicacao": 0.013512254870067068, "cadastro_atualizacao": 0.01010966299814688, "sem_correspondencia": 0.9569293775040827}, "confidence": 0.942572503338777, "input_tokens": 324, "latency_ms": 78.4905450000224} +{"id": "g0333-oos_ininteligivel-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.012746823161831056, "atendimento_humano": 0.03474421771948018, "plano_troca": 0.008139474771873274, "sem_correspondencia": 0.9443694843468154}, "confidence": 0.9258259791290873, "input_tokens": 312, "latency_ms": 77.79593899999782} +{"id": "g0333-oos_ininteligivel-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.007748755064736354, "cadastro_atualizacao": 0.006286498828308731, "parceiros_ofertas": 0.0069112920461374475, "sem_correspondencia": 0.9790534540608176}, "confidence": 0.9720712720810901, "input_tokens": 315, "latency_ms": 78.70717500003366} +{"id": "g0333-oos_ininteligivel-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.04374347913838377, "vas_consulta": 0.0027602995435867116, "plano_troca": 0.11844127047829837, "parceiros_ofertas": 0.0003071379636746353, "conta_explicacao": 0.005753945914798768, "suporte_chip_esim": 0.14488257781979136, "recarga_realizar": 0.001972114942836392, "internet_pacote_adicional": 0.00043159800148288375, "vas_contratacao": 0.0180073033536296, "roaming_duvida": 0.017983620059742647, "negociacao_religacao": 0.01284422051800655, "sem_correspondencia": 0.6328724322657684}, "confidence": 0.5994971988353835, "input_tokens": 530, "latency_ms": 142.36574000000246} +{"id": "g0333-oos_ininteligivel-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.006189093860570178, "portabilidade": 0.004758176440065256, "internet_pacote_adicional": 0.002600843439509671, "internet_problema_conexao": 0.15315825025772697, "troca_numero": 0.0023387854574225464, "desconto_retencao": 0.0003394357533250015, "seguranca_fraude": 0.0004679391166997622, "sem_correspondencia": 0.8301474756746806}, "confidence": 0.8058828293424921, "input_tokens": 410, "latency_ms": 105.11234599999852} +{"id": "g0338-oos_ininteligivel-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0025964068087531377, "vas_consulta": 0.0006229038086661081, "negociacao_religacao": 0.0008002279306217038, "troca_numero": 0.0007650311494490905, "plano_consulta": 0.0030026913090690104, "roaming_duvida": 0.0009335874969567738, "bonus_nao_recebido": 0.0007579419370836382, "internet_problema_conexao": 0.02419593474857955, "roaming_pacote": 0.00100208617860529, "marketplace_pedido": 0.0003856784031163701, "conta_explicacao": 0.002174577163930829, "negociacao_divida": 0.00033273185937196645, "recarga_nao_creditada": 0.001287045914852312, "plano_nova_linha": 0.003404835369217816, "fidelidade_resgate": 0.0012408542276155592, "sem_correspondencia": 0.9564974656941109}, "confidence": 0.9535972967403848, "input_tokens": 622, "latency_ms": 167.10320700002512} +{"id": "g0338-oos_ininteligivel-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.009511366487174997, "seguranca_perda_roubo": 0.010709731071332178, "internet_problema_conexao": 0.07018675122646724, "sem_correspondencia": 0.9095921512150256}, "confidence": 0.8794562016200341, "input_tokens": 305, "latency_ms": 75.6170049999696} +{"id": "g0338-oos_ininteligivel-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0042956219086390775, "conta_debito_automatico_digital": 0.0014378880906525968, "cadastro_atualizacao": 0.00047860448232495714, "internet_consumo": 0.0008603907355255241, "desconto_retencao": 0.0005486740773615616, "recarga_realizar": 0.00021200892296632914, "troca_numero": 0.00023994587622275942, "recarga_saldo": 0.0003467268833485022, "suporte_chip_esim": 0.0007996266402451965, "seguranca_fraude": 0.007031418564651993, "fidelidade_resgate": 0.0002643586470395459, "sem_correspondencia": 0.9834847351710219}, "confidence": 0.9819833474592968, "input_tokens": 525, "latency_ms": 141.13562700003968} +{"id": "g0338-oos_ininteligivel-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 20, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.01859141640298095, "conta_contestacao": 0.018090660632975854, "conta_pagamento_confirmacao": 0.006175907806841214, "marketplace_pedido": 0.0037460632030633318, "roaming_duvida": 0.0043617933286088815, "conta_debito_automatico_digital": 0.006129149854847707, "conta_vencimento": 0.0022068790187867366, "sem_correspondencia": 0.9406981297518954}, "confidence": 0.932226434002166, "input_tokens": 419, "latency_ms": 103.45791499997858} +{"id": "g0338-oos_ininteligivel-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.005555947543021382, "conta_explicacao": 0.0008753382512022577, "recarga_saldo": 0.0004326235510824843, "vas_consulta": 0.0005902645071094277, "internet_pacote_adicional": 0.0006208457060380969, "conta_segunda_via": 0.00010882706614304347, "negociacao_divida": 0.0002051614214523079, "conta_contestacao": 0.00018123035200569182, "fidelidade_resgate": 0.0012231305447419137, "internet_problema_conexao": 0.06600686413049014, "bonus_nao_recebido": 0.0006592554838960608, "sem_correspondencia": 0.9235405114428172}, "confidence": 0.9165896488467097, "input_tokens": 529, "latency_ms": 143.0670839999948} +{"id": "g0338-oos_ininteligivel-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.011890437331443255, "vas_consulta": 0.006879012851243633, "parceiros_ofertas": 0.004407115342232955, "sem_correspondencia": 0.9768234344750801}, "confidence": 0.9690979126334401, "input_tokens": 282, "latency_ms": 69.91918799997165} +{"id": "g0338-oos_ininteligivel-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 13, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.018827288211487787, "plano_troca": 0.006691031819261566, "internet_pacote_adicional": 0.004400028715366922, "conta_explicacao": 0.25459173496244997, "vas_consulta": 0.03653778762055014, "plano_consulta": 0.3008374850543014, "suporte_chip_esim": 0.0014758926133783736, "sem_correspondencia": 0.37663875100320393}, "confidence": 0.28758714400366164, "input_tokens": 415, "latency_ms": 106.25219899998228} +{"id": "g0338-oos_ininteligivel-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.0036327647864243997, "fidelidade_resgate": 0.0006562337824480321, "suporte_chip_esim": 0.0004899852001008248, "negociacao_divida": 0.00043358151039313617, "vas_consulta": 0.0005968401934175435, "plano_consulta": 0.000297815232865189, "bonus_nao_recebido": 0.000309691247261778, "fidelidade_pontos": 0.00012587329410464115, "cadastro_atualizacao": 0.0012555792304917075, "roaming_cobranca": 0.0003265443533325624, "troca_numero": 0.0010527383346235172, "sem_correspondencia": 0.9908223528345366}, "confidence": 0.9899880212740402, "input_tokens": 534, "latency_ms": 143.96236799996132} +{"id": "g0338-oos_ininteligivel-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.02182515983938231, "recarga_realizar": 0.008492495297834567, "conta_segunda_via": 0.006134657051453996, "sem_correspondencia": 0.9635476878113292}, "confidence": 0.9513969170817721, "input_tokens": 306, "latency_ms": 75.85039200000665} +{"id": "g0338-oos_ininteligivel-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.002892648127103188, "conta_segunda_via": 0.0005772088996878701, "vas_contratacao": 0.000547361195187836, "plano_nova_linha": 0.000777203694948144, "internet_pacote_adicional": 0.0005369524448112033, "negociacao_divida": 0.0001417338159201696, "roaming_duvida": 0.00027354999666459026, "negociacao_religacao": 0.00023705136752638932, "fidelidade_pontos": 0.0015744658147353523, "cadastro_atualizacao": 0.0005357693143452913, "recarga_realizar": 0.0005878780690017308, "sem_correspondencia": 0.9913181772600682}, "confidence": 0.9905289206473472, "input_tokens": 536, "latency_ms": 144.12008099998275} diff --git a/reports/test/predictions-rizzo_flow-cuda-r3.jsonl b/reports/test/predictions-rizzo_flow-cuda-r3.jsonl new file mode 100644 index 0000000..900b848 --- /dev/null +++ b/reports/test/predictions-rizzo_flow-cuda-r3.jsonl @@ -0,0 +1,1744 @@ +{"id": "g0000-conta_segunda_via-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": true, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.07220144419911065, "conta_pagamento_confirmacao": 0.07497918420013878, "conta_contestacao": 0.09102795596268656, "recarga_realizar": 0.007209716499459673, "marketplace_compra": 0.013671842428860157, "conta_explicacao": 0.21288669347924252, "conta_debito_automatico_digital": 0.08751470704474985, "sem_correspondencia": 0.4405084561857519}, "confidence": 0.36058109278371636, "input_tokens": 416, "latency_ms": 130.38862999999878} +{"id": "g0000-conta_segunda_via-curto_neutro-01-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.0014521203408884823, "conta_debito_automatico_digital": 0.0016100738770010775, "conta_vencimento": 0.0015863550838525271, "conta_pagamento_confirmacao": 0.0011035192545514746, "conta_segunda_via": 0.9729412296151488, "conta_explicacao": 0.0010280923981299784, "fidelidade_resgate": 7.471378917367827e-05, "sem_correspondencia": 0.020203895641254004}, "confidence": 0.9690756909887416, "input_tokens": 431, "latency_ms": 100.99345800000492} +{"id": "g0000-conta_segunda_via-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0012881360437886605, "recarga_nao_creditada": 0.0006266592270678944, "conta_contestacao": 0.000770088363919931, "conta_explicacao": 0.0008094386223122151, "conta_vencimento": 0.0007934061389274568, "conta_segunda_via": 0.9920549431495466, "conta_pagamento_confirmacao": 0.0001683283256892682, "sem_correspondencia": 0.0034890001287479757}, "confidence": 0.990919935028053, "input_tokens": 419, "latency_ms": 101.16188599999987} +{"id": "g0000-conta_segunda_via-curto_neutro-03-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.05786124696549729, "conta_contestacao": 0.03714143006948252, "conta_segunda_via": 0.8511666849956518, "sem_correspondencia": 0.05383063796936844}, "confidence": 0.8015555799942025, "input_tokens": 314, "latency_ms": 76.78380800001605} +{"id": "g0000-conta_segunda_via-curto_neutro-04-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.0036275051896278087, "conta_segunda_via": 0.9630024715025556, "conta_debito_automatico_digital": 0.0072529073471515595, "conta_explicacao": 0.004055316394619222, "conta_pagamento_confirmacao": 0.0063667643526462685, "conta_vencimento": 0.002472653928699118, "roaming_duvida": 0.00028078985135178295, "sem_correspondencia": 0.012941591433348564}, "confidence": 0.9577171102886349, "input_tokens": 433, "latency_ms": 102.11434999999369} +{"id": "g0000-conta_segunda_via-curto_neutro-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.007064583801205989, "suporte_chip_esim": 0.0007997305203517055, "conta_explicacao": 0.004295790743921951, "conta_pagamento_confirmacao": 0.0003183920231116684, "cancelamento_linha": 0.0006679217610643363, "conta_debito_automatico_digital": 0.003349360946052224, "plano_troca": 0.0004617449925643567, "portabilidade": 0.0002664627111266962, "plano_consulta": 0.0009404835989518329, "conta_segunda_via": 0.9088933505728952, "conta_vencimento": 0.0005806265369896559, "sem_correspondencia": 0.07236155179176439}, "confidence": 0.9006109278977039, "input_tokens": 537, "latency_ms": 141.0545780000234} +{"id": "g0000-conta_segunda_via-curto_neutro-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.08855650647940456, "conta_segunda_via": 0.7930142587481479, "conta_explicacao": 0.03785509676835976, "sem_correspondencia": 0.08057413800408776}, "confidence": 0.7240190116641972, "input_tokens": 311, "latency_ms": 74.8494680000249} +{"id": "g0000-conta_segunda_via-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.04649310043658964, "conta_pagamento_confirmacao": 0.04533591317799178, "conta_debito_automatico_digital": 0.023392215783235963, "conta_contestacao": 0.0037276898529811525, "conta_explicacao": 0.03049527448236835, "atendimento_humano": 0.11181499826347072, "bonus_nao_recebido": 0.002971318817800399, "sem_correspondencia": 0.7357694891855621}, "confidence": 0.6980222733549281, "input_tokens": 420, "latency_ms": 101.05388700000617} +{"id": "g0000-conta_segunda_via-curto_neutro-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.013127302979616723, "conta_segunda_via": 0.9453940468817762, "recarga_realizar": 0.005497030287784781, "conta_vencimento": 0.002970038714380001, "conta_contestacao": 0.0022578933797347002, "conta_pagamento_confirmacao": 0.0037943527323002313, "conta_explicacao": 0.0004956696787618352, "sem_correspondencia": 0.026463665345645645}, "confidence": 0.9375931964363157, "input_tokens": 425, "latency_ms": 100.87399099998606} +{"id": "g0000-conta_segunda_via-curto_neutro-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"vas_contratacao": 0.0007132153656127562, "conta_debito_automatico_digital": 0.0014687163123021034, "plano_troca": 0.0021195885132771755, "conta_vencimento": 0.0009875910152350377, "conta_explicacao": 0.0009525303967376909, "marketplace_pedido": 0.0003819875665884761, "recarga_nao_creditada": 0.0008233355778379015, "conta_segunda_via": 0.9894483972889591, "vas_consulta": 0.000448532477606784, "conta_contestacao": 0.00016666218573985707, "suporte_configuracao": 0.00016646378605801175, "marketplace_compra": 0.00029155685050158794, "portabilidade": 7.444763606587778e-05, "fidelidade_pontos": 5.87665803596672e-05, "conta_pagamento_confirmacao": 0.00011497952363867119, "sem_correspondencia": 0.0017832289234793331}, "confidence": 0.988744957108223, "input_tokens": 655, "latency_ms": 182.83031999999366} +{"id": "g0000-conta_segunda_via-curto_neutro-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9892449721002118, "recarga_nao_creditada": 0.0021072320335985954, "conta_explicacao": 0.0005404096189203408, "conta_vencimento": 0.0005359730311397355, "conta_debito_automatico_digital": 0.0006350007356457224, "conta_pagamento_confirmacao": 0.0009451499888700652, "conta_contestacao": 0.0002649733944833846, "sem_correspondencia": 0.0057262890971303}, "confidence": 0.9877085395430995, "input_tokens": 420, "latency_ms": 100.30626999997594} +{"id": "g0000-conta_segunda_via-curto_neutro-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9287998011275238, "conta_contestacao": 0.014152668807198766, "conta_explicacao": 0.007417681853340142, "sem_correspondencia": 0.04962984821193735}, "confidence": 0.9050664015033648, "input_tokens": 314, "latency_ms": 75.9780510000212} +{"id": "g0001-conta_segunda_via-informal_abreviado-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9891074224899769, "fidelidade_pontos": 0.00109983722768888, "conta_vencimento": 0.0007976697708990627, "conta_debito_automatico_digital": 0.0010639603973315026, "suporte_configuracao": 0.0008429295186419215, "plano_consulta": 0.0005415527372515708, "desconto_retencao": 0.0010535122139129916, "conta_explicacao": 0.000432570468936415, "conta_contestacao": 0.0008534328027420751, "portabilidade": 6.968608232648386e-05, "conta_pagamento_confirmacao": 0.0016179331087156734, "sem_correspondencia": 0.002519493181576623}, "confidence": 0.9881171881708842, "input_tokens": 551, "latency_ms": 141.50248900000406} +{"id": "g0001-conta_segunda_via-informal_abreviado-01-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.009678782977336396, "conta_segunda_via": 0.9519950267961013, "conta_vencimento": 0.006777004575183619, "conta_debito_automatico_digital": 0.0032494723497470163, "conta_pagamento_confirmacao": 0.000848126719913061, "conta_explicacao": 0.003053662451606962, "suporte_configuracao": 7.044342065056306e-05, "sem_correspondencia": 0.024327480709461093}, "confidence": 0.9451371734812585, "input_tokens": 444, "latency_ms": 101.87245800000255} +{"id": "g0001-conta_segunda_via-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.017746707639714643, "bonus_nao_recebido": 0.0028958232195192366, "conta_vencimento": 0.02453167872438975, "conta_debito_automatico_digital": 0.017980747306506464, "conta_explicacao": 0.05244447530906541, "internet_consumo": 0.03395082402753298, "conta_contestacao": 0.02388905116526562, "sem_correspondencia": 0.8265606926080059}, "confidence": 0.8017836486948638, "input_tokens": 434, "latency_ms": 103.33251600002313} +{"id": "g0001-conta_segunda_via-informal_abreviado-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 0.0008887096675484394, "conta_segunda_via": 0.9948765695422227, "conta_vencimento": 0.0014992529083620143, "conta_debito_automatico_digital": 0.0009858386443216062, "conta_contestacao": 0.00025831620431437306, "conta_explicacao": 0.00027373231188019783, "plano_troca": 4.799881094574104e-05, "sem_correspondencia": 0.0011695819104049576}, "confidence": 0.9941446509053974, "input_tokens": 444, "latency_ms": 102.73651599999312} +{"id": "g0001-conta_segunda_via-informal_abreviado-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9851834835688726, "conta_contestacao": 0.0032399951483364406, "conta_debito_automatico_digital": 0.0011147174973238784, "conta_pagamento_confirmacao": 0.0010722551540412364, "bonus_nao_recebido": 0.0006894756665596164, "conta_explicacao": 0.0012207043099421047, "conta_vencimento": 0.0003588357525647209, "sem_correspondencia": 0.007120532902359456}, "confidence": 0.9830668383644258, "input_tokens": 452, "latency_ms": 108.33199799998283} +{"id": "g0001-conta_segunda_via-informal_abreviado-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.0020380106051944577, "conta_debito_automatico_digital": 0.0019427990229298746, "conta_pagamento_confirmacao": 0.0008364389471771924, "conta_contestacao": 0.0006629725350550548, "fidelidade_pontos": 0.0005880847132143535, "conta_vencimento": 0.0019359926785110606, "conta_segunda_via": 0.9711982477187189, "sem_correspondencia": 0.020797453779199213}, "confidence": 0.9670837116785359, "input_tokens": 441, "latency_ms": 104.8721379999904} +{"id": "g0001-conta_segunda_via-informal_abreviado-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_nova_linha": 0.0005193056918566179, "conta_vencimento": 0.00040062222892207455, "conta_pagamento_confirmacao": 0.0005609680977256994, "conta_debito_automatico_digital": 0.0008871348965585414, "conta_segunda_via": 0.9963799817279198, "conta_contestacao": 0.0002503021142487706, "conta_explicacao": 7.68440165604528e-05, "sem_correspondencia": 0.0009248412262080513}, "confidence": 0.9958628362604796, "input_tokens": 437, "latency_ms": 102.2478959999944} +{"id": "g0001-conta_segunda_via-informal_abreviado-07-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9793441135189779, "conta_contestacao": 0.005585739356938575, "conta_explicacao": 0.003127891014447431, "sem_correspondencia": 0.011942256109636156}, "confidence": 0.9724588180253039, "input_tokens": 331, "latency_ms": 77.09236900001315} +{"id": "g0001-conta_segunda_via-informal_abreviado-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"fidelidade_pontos": 0.0020360795925441167, "conta_contestacao": 0.0006427236402277112, "conta_explicacao": 0.002120081120100977, "internet_pacote_adicional": 0.0003728987704207397, "conta_debito_automatico_digital": 0.0038171797711642574, "conta_vencimento": 0.0021793257498346165, "conta_pagamento_confirmacao": 0.002504442171218311, "atendimento_humano": 0.0005701035127442271, "troca_numero": 0.0009413883422593085, "conta_segunda_via": 0.9807766556150316, "seguranca_fraude": 0.0002808727404752153, "sem_correspondencia": 0.0037582489739790763}, "confidence": 0.9790290788527614, "input_tokens": 539, "latency_ms": 139.71454299999664} +{"id": "g0001-conta_segunda_via-informal_abreviado-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.6405815514944084, "conta_explicacao": 0.01029923845046616, "conta_contestacao": 0.3083221646258827, "sem_correspondencia": 0.040797045429242625}, "confidence": 0.5207754019925446, "input_tokens": 328, "latency_ms": 76.13384600000472} +{"id": "g0001-conta_segunda_via-informal_abreviado-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"seguranca_fraude": 0.0017220112075758036, "conta_vencimento": 0.0006006292486804635, "conta_explicacao": 0.0006944938807960969, "conta_debito_automatico_digital": 0.015463569261244743, "troca_numero": 0.0007602265431346681, "conta_pagamento_confirmacao": 0.0003233804840222677, "recarga_realizar": 0.0014575900847598586, "conta_contestacao": 0.0005740064615433344, "marketplace_pedido": 0.00043610821871123797, "internet_problema_conexao": 0.005757328814782171, "conta_segunda_via": 0.9571460628686089, "sem_correspondencia": 0.01506459292614051}, "confidence": 0.9532502504021187, "input_tokens": 544, "latency_ms": 141.48261500000103} +{"id": "g0001-conta_segunda_via-informal_abreviado-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9907420866724164, "conta_contestacao": 0.002523427829998337, "conta_explicacao": 0.0017442863758247076, "sem_correspondencia": 0.004990199121760594}, "confidence": 0.9876561155632216, "input_tokens": 327, "latency_ms": 76.11784599998828} +{"id": "g0002-conta_segunda_via-erros_digitacao-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9058302156780945, "conta_vencimento": 0.02637528430134599, "conta_debito_automatico_digital": 0.012802835804298609, "conta_contestacao": 0.0034065586039179947, "conta_pagamento_confirmacao": 0.0035163405372482946, "conta_explicacao": 0.003059733762681949, "roaming_duvida": 0.0006038044639781402, "sem_correspondencia": 0.04440522684843447}, "confidence": 0.892377389346394, "input_tokens": 431, "latency_ms": 101.49314299999901} +{"id": "g0002-conta_segunda_via-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.043862359439248, "atendimento_humano": 0.015252428405536785, "recarga_nao_creditada": 0.007274670334855633, "portabilidade": 0.003120238822601773, "conta_contestacao": 0.41737019578214307, "plano_consulta": 0.0006250561287427871, "desconto_retencao": 0.00385984703535961, "cancelamento_linha": 0.00024829012692778184, "conta_pagamento_confirmacao": 0.007870679027589703, "conta_vencimento": 0.00034925242546809113, "conta_explicacao": 0.01551570741678328, "sem_correspondencia": 0.4846512750547436}, "confidence": 0.4378013909688112, "input_tokens": 511, "latency_ms": 120.49883499997804} +{"id": "g0002-conta_segunda_via-erros_digitacao-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"roaming_duvida": 0.0002710720195064831, "conta_vencimento": 0.00021907952404626462, "conta_pagamento_confirmacao": 0.0006670059771151302, "conta_segunda_via": 0.9972968798853908, "conta_contestacao": 0.0003016074825741584, "internet_problema_conexao": 8.678842783943448e-05, "vas_contratacao": 3.5477177090312486e-05, "cancelamento_linha": 6.906540740943996e-05, "conta_debito_automatico_digital": 0.0006674170285002288, "fidelidade_resgate": 9.871519086000482e-06, "conta_explicacao": 3.5597558072659196e-05, "sem_correspondencia": 0.000340137993368884}, "confidence": 0.9970511416931539, "input_tokens": 546, "latency_ms": 140.72450800000524} +{"id": "g0002-conta_segunda_via-erros_digitacao-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0019873125296026323, "fidelidade_pontos": 0.0002679303765978426, "internet_consumo": 0.0004965877289831371, "conta_pagamento_confirmacao": 0.00022525536773019102, "conta_contestacao": 0.00047055275653843797, "conta_vencimento": 0.0003732000779275695, "plano_nova_linha": 0.00093952588143052, "conta_explicacao": 0.00042911091625791125, "internet_pacote_adicional": 0.002187183477029007, "reclamacao_atendimento": 0.003039442873706533, "conta_segunda_via": 0.9751034887473248, "sem_correspondencia": 0.014480409266871424}, "confidence": 0.972840169542536, "input_tokens": 539, "latency_ms": 139.28304600000274} +{"id": "g0002-conta_segunda_via-erros_digitacao-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.16529546749710944, "conta_segunda_via": 0.2657149368695951, "conta_explicacao": 0.024481444382623684, "sem_correspondencia": 0.5445081512506719}, "confidence": 0.3926775350008957, "input_tokens": 311, "latency_ms": 73.7285669999892} +{"id": "g0002-conta_segunda_via-erros_digitacao-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.13547106550230126, "conta_segunda_via": 0.16660711065563388, "conta_explicacao": 0.2958776694329795, "sem_correspondencia": 0.4020441544090855}, "confidence": 0.20272553921211398, "input_tokens": 314, "latency_ms": 75.13154800000166} +{"id": "g0002-conta_segunda_via-erros_digitacao-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0013595562353190171, "bonus_nao_recebido": 0.00082977649384181, "atendimento_humano": 0.002665058260352762, "internet_problema_conexao": 0.0025687253382286486, "conta_pagamento_confirmacao": 0.0005780704194842864, "conta_vencimento": 0.0004497652623717136, "roaming_duvida": 0.0025245514828271228, "conta_segunda_via": 0.92545989002891, "conta_explicacao": 0.000888616677580926, "portabilidade": 0.0008558266343088902, "conta_contestacao": 0.0019861055316478127, "sem_correspondencia": 0.05983405763512686}, "confidence": 0.9186835163951749, "input_tokens": 541, "latency_ms": 139.5347739999977} +{"id": "g0002-conta_segunda_via-erros_digitacao-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"suporte_chip_esim": 0.015503101516942258, "parceiros_ofertas": 0.0030435934969951068, "internet_pacote_adicional": 0.0031749985159156514, "marketplace_pedido": 0.0077683201594577304, "conta_contestacao": 0.20714303375996307, "conta_vencimento": 0.006581658415899988, "seguranca_perda_roubo": 0.009606006483502866, "conta_explicacao": 0.0284052012532195, "recarga_saldo": 0.027291359861206618, "negociacao_divida": 0.4346970902826316, "conta_debito_automatico_digital": 0.005645574851784605, "marketplace_compra": 0.0017393251382833898, "negociacao_religacao": 0.0017234721697407837, "roaming_duvida": 0.0021009919242569175, "conta_pagamento_confirmacao": 0.0022165220371527915, "sem_correspondencia": 0.24335975013304711}, "confidence": 0.39701022963480703, "input_tokens": 657, "latency_ms": 173.8748399999963} +{"id": "g0002-conta_segunda_via-erros_digitacao-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.057884014281158414, "conta_contestacao": 0.039393074916936104, "conta_segunda_via": 0.8584416416891801, "sem_correspondencia": 0.0442812691127254}, "confidence": 0.8112555222522401, "input_tokens": 326, "latency_ms": 76.3745429999858} +{"id": "g0002-conta_segunda_via-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0858892242342809, "conta_contestacao": 0.04451365741849174, "conta_explicacao": 0.2119339139096851, "sem_correspondencia": 0.6576632044375423}, "confidence": 0.5435509392500563, "input_tokens": 302, "latency_ms": 74.6429080000155} +{"id": "g0002-conta_segunda_via-erros_digitacao-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.013683355523591234, "conta_segunda_via": 0.8521667958170847, "conta_vencimento": 0.008562906746251034, "conta_pagamento_confirmacao": 0.004499239503142667, "conta_contestacao": 0.0010702852504950197, "conta_explicacao": 0.002222070128549836, "plano_consulta": 0.0001534093432498239, "sem_correspondencia": 0.11764193768763574}, "confidence": 0.8310477666480968, "input_tokens": 427, "latency_ms": 101.16796700000918} +{"id": "g0002-conta_segunda_via-erros_digitacao-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"internet_pacote_adicional": 0.008848804732694468, "conta_vencimento": 0.013837708088080677, "conta_explicacao": 0.017836592177974137, "conta_segunda_via": 0.6685237847085453, "conta_contestacao": 0.011932371466272806, "conta_debito_automatico_digital": 0.06563995550320302, "conta_pagamento_confirmacao": 0.0018477102876593952, "sem_correspondencia": 0.21153307303557023}, "confidence": 0.621170039666909, "input_tokens": 435, "latency_ms": 102.59713700000361} +{"id": "g0008-conta_contestacao-informal_abreviado-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9411282929870286, "plano_consulta": 0.0066396180352244075, "conta_explicacao": 0.02510875237004888, "sem_correspondencia": 0.027123336607698178}, "confidence": 0.9215043906493712, "input_tokens": 316, "latency_ms": 76.51968599998327} +{"id": "g0008-conta_contestacao-informal_abreviado-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0020512050985278148, "conta_vencimento": 0.0007717277010255666, "conta_segunda_via": 0.0005575070116667245, "roaming_cobranca": 0.0006778621731418395, "conta_explicacao": 0.0008467558148939917, "conta_debito_automatico_digital": 0.001081535027401823, "conta_contestacao": 0.9887927814252654, "sem_correspondencia": 0.005220625748076878}, "confidence": 0.9871917502003033, "input_tokens": 438, "latency_ms": 102.79493499999148} +{"id": "g0008-conta_contestacao-informal_abreviado-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.03297392005967534, "roaming_cobranca": 0.003161261990022841, "conta_contestacao": 0.9209783976462739, "vas_cancelamento": 0.0019705076894867466, "conta_explicacao": 0.03236355802328854, "conta_vencimento": 0.0004282979185080913, "conta_debito_automatico_digital": 0.00023038490916978303, "sem_correspondencia": 0.007893671763574958}, "confidence": 0.9096895973100267, "input_tokens": 442, "latency_ms": 102.63438699999483} +{"id": "g0008-conta_contestacao-informal_abreviado-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9903088331449226, "vas_cancelamento": 0.002021398921948728, "fidelidade_pontos": 0.0010017506656658994, "reclamacao_atendimento": 0.0007881261646499356, "conta_vencimento": 0.0011901484937609252, "internet_problema_conexao": 0.0003028620254802742, "marketplace_compra": 0.0002777503845582412, "conta_segunda_via": 0.0002597950709740908, "roaming_cobranca": 0.0011561019516913749, "vas_consulta": 2.4687579404742242e-05, "portabilidade": 3.5995899106787317e-05, "parceiros_ofertas": 3.972575364488814e-05, "conta_pagamento_confirmacao": 3.340946124962687e-05, "conta_debito_automatico_digital": 0.00013971868185080912, "conta_explicacao": 0.0002112892594684062, "sem_correspondencia": 0.002208406541622682}, "confidence": 0.9896627553545839, "input_tokens": 667, "latency_ms": 175.25020299999028} +{"id": "g0008-conta_contestacao-informal_abreviado-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"seguranca_perda_roubo": 0.0009174000639783319, "vas_cancelamento": 0.0005822375161793423, "conta_segunda_via": 0.0005332237410104634, "atendimento_humano": 0.0007311486921603119, "conta_vencimento": 0.0008410535554375362, "conta_pagamento_confirmacao": 0.00046226569725127246, "conta_debito_automatico_digital": 0.00016793052855907734, "conta_explicacao": 0.0006191685853197487, "conta_contestacao": 0.9912170725978511, "roaming_cobranca": 0.00042576652826038607, "marketplace_pedido": 0.00010547288437140895, "sem_correspondencia": 0.0033972596096208986}, "confidence": 0.9904186246522012, "input_tokens": 545, "latency_ms": 141.7010819999973} +{"id": "g0008-conta_contestacao-informal_abreviado-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.04715071211308642, "roaming_cobranca": 0.005920441674269256, "conta_contestacao": 0.937637400415062, "sem_correspondencia": 0.009291445797582308}, "confidence": 0.9168498672200828, "input_tokens": 325, "latency_ms": 76.13322100002051} +{"id": "g0008-conta_contestacao-informal_abreviado-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0013387241217098823, "roaming_cobranca": 0.0021561677180593816, "conta_segunda_via": 0.0032967616613308907, "vas_cancelamento": 0.0008568557086152336, "conta_contestacao": 0.980588982557254, "conta_debito_automatico_digital": 0.0012430954468749418, "conta_explicacao": 0.00022734814965293316, "sem_correspondencia": 0.010292064636502615}, "confidence": 0.9778159800654335, "input_tokens": 435, "latency_ms": 102.6103570000032} +{"id": "g0008-conta_contestacao-informal_abreviado-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.004528125282860825, "recarga_saldo": 0.0007651971439292756, "conta_contestacao": 0.9133398235949145, "atendimento_humano": 0.003363484968635636, "internet_pacote_adicional": 0.0011653134242142929, "roaming_cobranca": 0.0019151761076999017, "seguranca_fraude": 0.0015236095748340037, "marketplace_pedido": 0.00012548184339050678, "cadastro_atualizacao": 0.0007586274842136863, "conta_vencimento": 0.00022886237760885332, "conta_explicacao": 0.06649289749976138, "conta_pagamento_confirmacao": 0.0001669930961296207, "conta_segunda_via": 0.00021212788049286202, "vas_cancelamento": 0.0003627517963197339, "desconto_retencao": 0.0016864820632098013, "sem_correspondencia": 0.0033650458617851455}, "confidence": 0.9075624785012422, "input_tokens": 664, "latency_ms": 175.44375399998557} +{"id": "g0008-conta_contestacao-informal_abreviado-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.03409908308650307, "conta_contestacao": 0.9502205609932735, "vas_cancelamento": 0.0016437363784880313, "sem_correspondencia": 0.014036619541735329}, "confidence": 0.9336274146576983, "input_tokens": 320, "latency_ms": 75.41352999999162} +{"id": "g0008-conta_contestacao-informal_abreviado-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9770314399988747, "vas_cancelamento": 0.003653361527709097, "roaming_cobranca": 0.012897956834151158, "sem_correspondencia": 0.006417241639264988}, "confidence": 0.9693752533318332, "input_tokens": 323, "latency_ms": 76.75485199999343} +{"id": "g0008-conta_contestacao-informal_abreviado-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0005291099658681, "conta_segunda_via": 0.0002582552203933716, "conta_debito_automatico_digital": 0.0003902286692491227, "conta_explicacao": 0.0002872775862787275, "vas_cancelamento": 0.00024409548172914117, "conta_contestacao": 0.9972771513536518, "roaming_cobranca": 0.0001607111793844897, "sem_correspondencia": 0.0008531705434452465}, "confidence": 0.9968881729756021, "input_tokens": 436, "latency_ms": 102.45251700001745} +{"id": "g0008-conta_contestacao-informal_abreviado-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"seguranca_fraude": 0.005062059927411533, "conta_contestacao": 0.9869617216494729, "internet_problema_conexao": 0.002185458836306722, "conta_debito_automatico_digital": 0.0014732782995391443, "conta_pagamento_confirmacao": 0.0001815230783168822, "conta_segunda_via": 0.00018661914301133372, "recarga_saldo": 0.0001576032328337702, "roaming_cobranca": 0.0002607991129776917, "roaming_pacote": 6.85209566393567e-05, "desconto_retencao": 6.051856987295138e-05, "cadastro_atualizacao": 7.40084557411194e-05, "conta_explicacao": 0.002606918218274588, "cancelamento_linha": 1.8886459809166188e-05, "vas_cancelamento": 3.514477858626804e-05, "conta_vencimento": 4.341912162457062e-05, "sem_correspondencia": 0.000623520159582042}, "confidence": 0.9860925030927711, "input_tokens": 660, "latency_ms": 173.51120200001446} +{"id": "g0010-conta_contestacao-regionalismo-00-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"bonus_nao_recebido": 0.0003577080769618643, "recarga_realizar": 0.00016904411750162692, "beneficios_consulta": 0.000416456306484192, "conta_explicacao": 0.0003694816749733337, "conta_debito_automatico_digital": 0.0009139876756786776, "conta_contestacao": 0.9963673418492476, "roaming_pacote": 0.000195611780453194, "roaming_cobranca": 0.00018977976487282802, "troca_numero": 0.00010204289528871332, "fidelidade_pontos": 4.112530639464564e-05, "conta_vencimento": 7.504729002551791e-05, "vas_cancelamento": 6.431009834199283e-05, "vas_contratacao": 5.678605478703219e-05, "conta_segunda_via": 4.5347163160474035e-05, "conta_pagamento_confirmacao": 5.0060591919172584e-05, "sem_correspondencia": 0.0005858693539092187}, "confidence": 0.9961251646391972, "input_tokens": 663, "latency_ms": 174.46780599999556} +{"id": "g0010-conta_contestacao-regionalismo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.003198466131080158, "conta_contestacao": 0.988530410087333, "roaming_cobranca": 0.004176163851641572, "sem_correspondencia": 0.004094959929945275}, "confidence": 0.9847072134497772, "input_tokens": 339, "latency_ms": 81.0145860000091} +{"id": "g0010-conta_contestacao-regionalismo-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.003122100870549717, "roaming_cobranca": 0.2021499497476678, "conta_vencimento": 0.0003646332395946084, "conta_debito_automatico_digital": 0.0005112564595492507, "vas_cancelamento": 0.0003276709586578935, "internet_pacote_adicional": 0.0002389162189452816, "conta_segunda_via": 0.0003267351359136159, "seguranca_perda_roubo": 9.229726413402336e-05, "conta_pagamento_confirmacao": 0.00021999123152050326, "conta_explicacao": 0.0007910464052591317, "recarga_saldo": 0.00043684523369562627, "suporte_configuracao": 0.000482801493956699, "beneficios_consulta": 0.00010148207748116934, "suporte_sem_sinal": 0.0011481920302172021, "conta_contestacao": 0.7822254581925441, "sem_correspondencia": 0.007460623440313402}, "confidence": 0.7677071554053804, "input_tokens": 666, "latency_ms": 175.6831419999969} +{"id": "g0010-conta_contestacao-regionalismo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0013765746258419408, "vas_cancelamento": 0.00027581015754116347, "conta_vencimento": 0.000957134589178197, "conta_debito_automatico_digital": 0.000881808363049491, "roaming_cobranca": 0.00041882678378382595, "conta_explicacao": 0.0017180349175411366, "conta_contestacao": 0.9847388540932691, "sem_correspondencia": 0.009632956469795149}, "confidence": 0.9825586903923076, "input_tokens": 447, "latency_ms": 103.9226430000042} +{"id": "g0010-conta_contestacao-regionalismo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.00039676482416303813, "conta_contestacao": 0.99826196587699, "seguranca_perda_roubo": 0.00027479977331940634, "conta_explicacao": 0.00046451759577302945, "marketplace_compra": 0.00012740010904211774, "roaming_cobranca": 0.00012621653812955937, "troca_numero": 5.705194241237188e-05, "conta_segunda_via": 0.00011470565167131705, "conta_pagamento_confirmacao": 4.516956393007673e-05, "seguranca_fraude": 4.809464989626248e-06, "bonus_nao_recebido": 1.4168141005524731e-05, "recarga_nao_creditada": 2.491148183005828e-05, "conta_vencimento": 1.2954546248385829e-05, "conta_debito_automatico_digital": 1.0505438438742252e-05, "plano_consulta": 1.830558455025154e-05, "sem_correspondencia": 4.57534675064939e-05}, "confidence": 0.9981460969354568, "input_tokens": 680, "latency_ms": 178.0529580000234} +{"id": "g0010-conta_contestacao-regionalismo-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.000810985665439941, "conta_contestacao": 0.9955604358922742, "conta_explicacao": 0.0015498508385436065, "conta_vencimento": 0.0009729507932185534, "conta_segunda_via": 0.00040025744527108584, "roaming_cobranca": 0.0002759752934664392, "conta_debito_automatico_digital": 5.9160222250231276e-05, "sem_correspondencia": 0.00037038384953582445}, "confidence": 0.9949262124483136, "input_tokens": 448, "latency_ms": 102.40144200000145} +{"id": "g0010-conta_contestacao-regionalismo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.006027914895388939, "vas_cancelamento": 0.013521159311795438, "conta_segunda_via": 0.0030829503850428315, "conta_pagamento_confirmacao": 0.0016765971106858012, "roaming_cobranca": 0.0017741424679070703, "cadastro_atualizacao": 0.0006035962455806643, "conta_vencimento": 0.0012872704387538079, "conta_contestacao": 0.9250247311138887, "marketplace_compra": 0.0016364441982145864, "conta_explicacao": 0.0373653086598545, "atendimento_humano": 0.0019584832091859533, "sem_correspondencia": 0.006041401963701599}, "confidence": 0.9182087975787877, "input_tokens": 564, "latency_ms": 144.13087900001642} +{"id": "g0010-conta_contestacao-regionalismo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.0029517810354545756, "conta_contestacao": 0.9886525307508542, "vas_cancelamento": 0.0016078381824683758, "sem_correspondencia": 0.006787850031222887}, "confidence": 0.9848700410011388, "input_tokens": 333, "latency_ms": 76.37338999998633} +{"id": "g0010-conta_contestacao-regionalismo-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.0005197146165483789, "conta_explicacao": 0.0005631241219211487, "roaming_cobranca": 0.0020699639937704953, "conta_segunda_via": 0.0009689640774831901, "conta_contestacao": 0.993550559730181, "conta_vencimento": 0.0007953616594883323, "vas_cancelamento": 6.261757696659807e-05, "sem_correspondencia": 0.0014696942236408067}, "confidence": 0.9926292111202067, "input_tokens": 448, "latency_ms": 102.27867699998683} +{"id": "g0010-conta_contestacao-regionalismo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.013072229916484514, "vas_cancelamento": 0.0004776468012405473, "conta_vencimento": 0.0023230976123750197, "conta_explicacao": 0.0006490391908108633, "conta_segunda_via": 0.0012807304350637512, "conta_contestacao": 0.9750716008681409, "conta_debito_automatico_digital": 0.000418795906021242, "sem_correspondencia": 0.006706859269863104}, "confidence": 0.971510400992161, "input_tokens": 443, "latency_ms": 102.55633599999214} +{"id": "g0010-conta_contestacao-regionalismo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.13433510445594327, "internet_problema_conexao": 0.0032496340033129644, "conta_segunda_via": 0.004132153440069218, "conta_vencimento": 0.00568113155743264, "conta_contestacao": 0.8390733064275785, "conta_pagamento_confirmacao": 0.00034753123274979236, "plano_consulta": 0.0001519295822096571, "fidelidade_resgate": 4.906065986517967e-05, "vas_cancelamento": 0.0001449926834763436, "roaming_cobranca": 7.548293198120542e-05, "conta_debito_automatico_digital": 0.00012680676399041624, "sem_correspondencia": 0.01263286626139073}, "confidence": 0.8244436070119042, "input_tokens": 564, "latency_ms": 144.24227000000656} +{"id": "g0010-conta_contestacao-regionalismo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_pagamento_confirmacao": 0.0005250474178510399, "roaming_cobranca": 0.0006730853220341474, "internet_consumo": 0.0011540241999835298, "conta_segunda_via": 0.0006543880741056948, "conta_contestacao": 0.9947208536065585, "conta_vencimento": 0.0005576977013969748, "bonus_nao_recebido": 7.516600714504879e-05, "suporte_sem_sinal": 0.00021557378098088464, "conta_explicacao": 0.0005347656903543211, "vas_cancelamento": 4.3110520011935326e-05, "conta_debito_automatico_digital": 0.00028450421290728527, "sem_correspondencia": 0.000561783466670682}, "confidence": 0.9942409312071547, "input_tokens": 564, "latency_ms": 149.47524000001522} +{"id": "g0013-conta_contestacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 116, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.8888447030834933, "roaming_cobranca": 0.011655028381720028, "conta_explicacao": 0.06070863191491818, "sem_correspondencia": 0.03879163661986854}, "confidence": 0.851792937444658, "input_tokens": 338, "latency_ms": 79.71090000000913} +{"id": "g0013-conta_contestacao-indireto_multiplo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.007737413952263221, "roaming_cobranca": 0.0031111321018158318, "conta_contestacao": 0.9788250342314424, "sem_correspondencia": 0.01032641971447852}, "confidence": 0.9717667123085899, "input_tokens": 355, "latency_ms": 83.0601549999983} +{"id": "g0013-conta_contestacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"roaming_duvida": 0.008416542013822493, "roaming_cobranca": 0.0012692435136550473, "conta_pagamento_confirmacao": 0.0013161813116710855, "negociacao_religacao": 0.0006670778825616959, "conta_segunda_via": 0.00170015249656406, "desconto_retencao": 0.6605799417974596, "fidelidade_resgate": 0.005045161988269439, "conta_vencimento": 0.001074787185517725, "vas_cancelamento": 0.004391459209675437, "conta_debito_automatico_digital": 0.0032478830417121806, "suporte_configuracao": 0.0008602549996870908, "conta_explicacao": 0.2928528650493228, "fidelidade_pontos": 0.0014739821557445817, "cancelamento_linha": 0.00044441056634219364, "cadastro_atualizacao": 0.0007925524144859995, "sem_correspondencia": 0.01586750437350873}, "confidence": 0.6379519379172899, "input_tokens": 684, "latency_ms": 178.8717130000066} +{"id": "g0013-conta_contestacao-indireto_multiplo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9884067080914033, "roaming_cobranca": 0.004552634156879527, "vas_cancelamento": 0.0033837063703357493, "sem_correspondencia": 0.0036569513813813764}, "confidence": 0.9845422774552047, "input_tokens": 352, "latency_ms": 82.84158499998284} +{"id": "g0013-conta_contestacao-indireto_multiplo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.03632838885914793, "vas_contratacao": 0.0007492267624347676, "internet_consumo": 0.0006931911496675845, "roaming_cobranca": 0.0012581300396384072, "internet_problema_conexao": 0.000488416515247562, "plano_nova_linha": 0.000541060547007864, "conta_debito_automatico_digital": 0.0003835545049281554, "conta_pagamento_confirmacao": 0.00021187265559863616, "parceiros_ofertas": 0.0008253064380117385, "conta_segunda_via": 0.03265619244762503, "suporte_chip_esim": 0.00029615513093928447, "negociacao_divida": 0.0006649936990226773, "vas_cancelamento": 0.00012382890737317343, "conta_vencimento": 0.007567268640485392, "conta_contestacao": 0.8546109019127044, "sem_correspondencia": 0.0626015117901675}, "confidence": 0.8449182953735512, "input_tokens": 674, "latency_ms": 180.28137999999672} +{"id": "g0013-conta_contestacao-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.005915557048050549, "roaming_cobranca": 0.17430669362370188, "vas_cancelamento": 0.005432578966407059, "conta_vencimento": 0.005722053286885827, "conta_debito_automatico_digital": 0.016819822275515307, "conta_explicacao": 0.760822022187148, "conta_pagamento_confirmacao": 0.006833334009201478, "sem_correspondencia": 0.024147938603089836}, "confidence": 0.7266537396424548, "input_tokens": 473, "latency_ms": 110.21856000002117} +{"id": "g0013-conta_contestacao-indireto_multiplo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.003280466299211536, "conta_segunda_via": 0.01079085463447874, "conta_contestacao": 0.9597760740515603, "conta_explicacao": 0.010981256293809957, "roaming_cobranca": 0.0016624443458039943, "vas_cancelamento": 0.0003467136969788351, "conta_debito_automatico_digital": 0.00022590328119319984, "sem_correspondencia": 0.012936287396963482}, "confidence": 0.9540297989160688, "input_tokens": 450, "latency_ms": 109.46757199999979} +{"id": "g0013-conta_contestacao-indireto_multiplo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.0012079726344612438, "vas_cancelamento": 0.003804875484220982, "roaming_cobranca": 0.0029183872532912913, "conta_contestacao": 0.988717144947854, "conta_pagamento_confirmacao": 0.0006228609343399017, "cancelamento_linha": 0.0001066855368060545, "conta_explicacao": 0.0002927082251403201, "fidelidade_resgate": 6.057895788311228e-05, "conta_vencimento": 8.178397405893139e-05, "conta_segunda_via": 3.784872666184385e-05, "fidelidade_pontos": 2.9667432580392116e-05, "sem_correspondencia": 0.0021194858927020945}, "confidence": 0.987691430852204, "input_tokens": 572, "latency_ms": 145.7572310000046} +{"id": "g0013-conta_contestacao-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"suporte_configuracao": 0.004601536306669865, "suporte_chip_esim": 0.0028222579320431995, "internet_problema_conexao": 0.0007973650602325596, "conta_pagamento_confirmacao": 0.00165956293993003, "cadastro_atualizacao": 0.0018712142331036164, "internet_pacote_adicional": 0.002848087454563433, "conta_segunda_via": 0.23032957372023208, "conta_vencimento": 0.001063838508120684, "recarga_saldo": 0.003972151544492853, "conta_explicacao": 0.5951072521338001, "vas_cancelamento": 0.00038064163710133407, "roaming_cobranca": 0.007555383388921559, "conta_debito_automatico_digital": 0.0015682567859644796, "plano_troca": 0.04343931213352828, "portabilidade": 0.00036056955479976834, "sem_correspondencia": 0.1016229966664962}, "confidence": 0.5681144022760535, "input_tokens": 690, "latency_ms": 178.1791900000087} +{"id": "g0013-conta_contestacao-indireto_multiplo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9836699092016615, "roaming_cobranca": 0.004972434544165775, "vas_cancelamento": 0.0044987325402430015, "sem_correspondencia": 0.00685892371392976}, "confidence": 0.9782265456022152, "input_tokens": 346, "latency_ms": 81.62823000000685} +{"id": "g0013-conta_contestacao-indireto_multiplo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.0026464897168635287, "roaming_cobranca": 0.0013807522345939626, "conta_contestacao": 0.9906374642465102, "vas_cancelamento": 0.0020572696829069554, "conta_debito_automatico_digital": 0.0012994187698456452, "conta_vencimento": 0.0002758382730958303, "conta_segunda_via": 0.00026429963532487735, "sem_correspondencia": 0.0014384674408588515}, "confidence": 0.9892999591388694, "input_tokens": 463, "latency_ms": 110.04527999998004} +{"id": "g0013-conta_contestacao-indireto_multiplo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 174, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.021978330116539144, "roaming_cobranca": 0.005549000817602253, "conta_contestacao": 0.9611217364606667, "sem_correspondencia": 0.011350932605191998}, "confidence": 0.9481623152808889, "input_tokens": 352, "latency_ms": 82.69641000001116} +{"id": "g0014-conta_explicacao-curto_neutro-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.194369656455334, "conta_vencimento": 0.00792524386953156, "conta_explicacao": 0.7774678776670294, "conta_pagamento_confirmacao": 0.004690657425304385, "conta_segunda_via": 0.007419001828435637, "conta_debito_automatico_digital": 0.0006978143015717236, "plano_consulta": 0.00021593017083927776, "sem_correspondencia": 0.007213818281954022}, "confidence": 0.7456775744766049, "input_tokens": 423, "latency_ms": 101.49265699999432} +{"id": "g0014-conta_explicacao-curto_neutro-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9843278634744361, "conta_pagamento_confirmacao": 0.0014806863495080557, "conta_contestacao": 0.0014426240978236472, "conta_vencimento": 0.0005218922032019548, "recarga_saldo": 0.0016947391700422871, "seguranca_fraude": 0.00026127417704979646, "conta_segunda_via": 0.0013887055938584332, "recarga_realizar": 0.00016839312522098047, "conta_debito_automatico_digital": 0.00014522736658116193, "plano_consulta": 0.003995762562070053, "plano_troca": 0.00012353340672395695, "sem_correspondencia": 0.004449298473483505}, "confidence": 0.9829031237902939, "input_tokens": 538, "latency_ms": 139.7729920000188} +{"id": "g0014-conta_explicacao-curto_neutro-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"seguranca_fraude": 0.0005375342704649395, "plano_consulta": 0.0008718962008040997, "roaming_pacote": 0.0008102793618039881, "conta_pagamento_confirmacao": 0.0013478402032755924, "conta_explicacao": 0.9854857990270174, "beneficios_consulta": 0.0003023777433337552, "conta_segunda_via": 0.000500028164735183, "roaming_duvida": 0.00020184081630438873, "reclamacao_atendimento": 0.0004775790754191123, "conta_vencimento": 0.00013495933002882781, "conta_contestacao": 0.008633489523056101, "conta_debito_automatico_digital": 0.0002889764181117612, "marketplace_pedido": 7.279676614181797e-05, "plano_nova_linha": 8.192319727991403e-05, "suporte_configuracao": 0.00021527745946312674, "sem_correspondencia": 3.740244276013476e-05}, "confidence": 0.9845181856288185, "input_tokens": 661, "latency_ms": 174.74454899999614} +{"id": "g0014-conta_explicacao-curto_neutro-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"troca_numero": 0.003278006010185411, "plano_consulta": 0.0006767348131915682, "conta_explicacao": 0.8261960463277306, "bonus_nao_recebido": 0.0016409681829882533, "conta_debito_automatico_digital": 0.0009438100273756506, "atendimento_humano": 0.0004672390035719882, "plano_troca": 0.0006256634427936846, "conta_pagamento_confirmacao": 0.00024938455463015247, "desconto_retencao": 0.0005922716244595628, "conta_contestacao": 0.16069095572385023, "conta_vencimento": 0.0004533388927701761, "marketplace_compra": 0.00010995384720996146, "conta_segunda_via": 0.00021985789190297783, "fidelidade_pontos": 0.00015342364054282643, "seguranca_fraude": 0.0001729105957420886, "sem_correspondencia": 0.00352943542105493}, "confidence": 0.8146091160829129, "input_tokens": 649, "latency_ms": 172.54324099999963} +{"id": "g0014-conta_explicacao-curto_neutro-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.012411768652439002, "conta_contestacao": 0.007907546121572212, "conta_explicacao": 0.9375102434584259, "sem_correspondencia": 0.04217044176756298}, "confidence": 0.9166803246112346, "input_tokens": 302, "latency_ms": 74.58711600000356} +{"id": "g0014-conta_explicacao-curto_neutro-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9839382563768417, "plano_consulta": 0.0016549630237765213, "conta_contestacao": 0.003988173732573532, "sem_correspondencia": 0.010418606866808223}, "confidence": 0.978584341835789, "input_tokens": 304, "latency_ms": 74.75951199998576} +{"id": "g0014-conta_explicacao-curto_neutro-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.7083128825271007, "plano_consulta": 0.0021092062769548147, "conta_contestacao": 0.2657948076545665, "sem_correspondencia": 0.023783103541377998}, "confidence": 0.6110838433694675, "input_tokens": 311, "latency_ms": 75.53765700001236} +{"id": "g0014-conta_explicacao-curto_neutro-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.8254007558528073, "plano_consulta": 0.00392326326482367, "conta_explicacao": 0.12040098514630528, "sem_correspondencia": 0.05027499573606391}, "confidence": 0.7672010078037429, "input_tokens": 302, "latency_ms": 75.57281200001853} +{"id": "g0014-conta_explicacao-curto_neutro-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.008144349484616956, "plano_consulta": 0.055802524783243435, "conta_explicacao": 0.8993837723751527, "sem_correspondencia": 0.03666935335698693}, "confidence": 0.8658450298335368, "input_tokens": 304, "latency_ms": 75.2014880000047} +{"id": "g0014-conta_explicacao-curto_neutro-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.01365918787992522, "marketplace_pedido": 0.002293283783775134, "recarga_realizar": 0.0032460436646274903, "conta_contestacao": 0.9590075710602032, "conta_segunda_via": 0.0019692174666023007, "conta_debito_automatico_digital": 0.0001823318149377456, "conta_vencimento": 0.0003213160348379673, "bonus_nao_recebido": 2.5664240099524084e-05, "plano_consulta": 0.0003649376025778477, "negociacao_religacao": 2.3275877913338346e-05, "conta_pagamento_confirmacao": 0.0001636483086341584, "seguranca_perda_roubo": 4.5216622914188095e-05, "cadastro_atualizacao": 4.901108259068893e-05, "roaming_duvida": 0.00015839193026041882, "internet_problema_conexao": 5.877853388355701e-05, "sem_correspondencia": 0.018432124096217244}, "confidence": 0.9562747424642167, "input_tokens": 654, "latency_ms": 173.01384299997835} +{"id": "g0014-conta_explicacao-curto_neutro-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.0008473193871771071, "conta_explicacao": 0.9950651294346479, "seguranca_perda_roubo": 0.0014165983475847286, "conta_segunda_via": 0.0010827658802055004, "atendimento_humano": 0.00016175615165120685, "conta_debito_automatico_digital": 0.00013602644330247763, "conta_pagamento_confirmacao": 6.004742170023261e-05, "internet_consumo": 0.00011456606990404368, "conta_vencimento": 5.975117504936781e-05, "marketplace_compra": 1.1284556254606154e-05, "conta_contestacao": 0.0008238529007364034, "sem_correspondencia": 0.00022090223178648433}, "confidence": 0.9946165048377977, "input_tokens": 531, "latency_ms": 140.0291890000176} +{"id": "g0014-conta_explicacao-curto_neutro-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.037312293680483916, "conta_explicacao": 0.8998804437460133, "plano_consulta": 0.006852977153937066, "sem_correspondencia": 0.05595428541956566}, "confidence": 0.8665072583280177, "input_tokens": 302, "latency_ms": 74.82066500000428} +{"id": "g0018-conta_explicacao-emocional-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_pagamento_confirmacao": 0.002071665891338641, "plano_consulta": 0.0004118257246732375, "conta_debito_automatico_digital": 0.004169129386487051, "conta_explicacao": 0.6247593428267677, "conta_contestacao": 0.3595780444356754, "conta_vencimento": 0.0003023712476752974, "conta_segunda_via": 0.000706750335277692, "sem_correspondencia": 0.008000870152104997}, "confidence": 0.5711535346591631, "input_tokens": 437, "latency_ms": 102.50609199999872} +{"id": "g0018-conta_explicacao-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"negociacao_religacao": 0.0021025603429115046, "conta_vencimento": 0.0004089689396095794, "troca_numero": 0.0005292072781745037, "fidelidade_resgate": 0.0005650594740707502, "parceiros_ofertas": 0.00033479432151101493, "conta_pagamento_confirmacao": 0.0003807330138228117, "plano_consulta": 0.0017625133786912767, "marketplace_pedido": 0.00034936825788915287, "vas_consulta": 0.0018698757632590241, "portabilidade": 0.000339159700559323, "vas_cancelamento": 0.0009687996805151005, "conta_segunda_via": 0.001919468729829162, "conta_debito_automatico_digital": 0.00035029707331972097, "suporte_configuracao": 0.0035964976217654834, "conta_contestacao": 0.9592005698662195, "sem_correspondencia": 0.02532212655785215}, "confidence": 0.9564806078573007, "input_tokens": 648, "latency_ms": 171.4700019999782} +{"id": "g0018-conta_explicacao-emocional-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.008251237202910154, "conta_contestacao": 0.011664513766375909, "conta_explicacao": 0.9213859511203992, "sem_correspondencia": 0.058698297910314744}, "confidence": 0.8951812681605323, "input_tokens": 318, "latency_ms": 76.42566300000908} +{"id": "g0018-conta_explicacao-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"fidelidade_pontos": 0.0012894948887992312, "suporte_sem_sinal": 0.00022169758397591252, "conta_pagamento_confirmacao": 0.0006229663773015084, "internet_pacote_adicional": 0.0005727796116091949, "marketplace_compra": 0.00018854710979349443, "negociacao_divida": 0.00928771083700539, "fidelidade_resgate": 0.0003533135067126714, "conta_debito_automatico_digital": 0.0002928189273838393, "cancelamento_linha": 0.0007088885011589301, "plano_consulta": 0.000434242491177615, "troca_numero": 0.003155148332653469, "conta_contestacao": 0.9726029310089533, "desconto_retencao": 0.0013642959171247216, "conta_segunda_via": 0.006959432022359967, "conta_vencimento": 0.00019525487975184875, "sem_correspondencia": 0.0017504780042388837}, "confidence": 0.9707764597428835, "input_tokens": 645, "latency_ms": 172.2885700000063} +{"id": "g0018-conta_explicacao-emocional-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"beneficios_consulta": 0.0012328748954342102, "conta_pagamento_confirmacao": 0.0003960734954883635, "conta_explicacao": 0.23409308434657747, "troca_numero": 0.008526898929978334, "conta_contestacao": 0.7329422379689144, "plano_consulta": 0.0003027798581084841, "conta_vencimento": 0.00028921504320870886, "seguranca_fraude": 0.021289576832782812, "conta_segunda_via": 0.0005262167477551119, "vas_consulta": 6.261028069559405e-05, "negociacao_divida": 0.00011599993271802852, "reclamacao_atendimento": 3.63818642478251e-05, "conta_debito_automatico_digital": 3.9872279139899916e-05, "vas_contratacao": 3.087517930628249e-05, "seguranca_perda_roubo": 5.531495934906911e-05, "sem_correspondencia": 5.9987386295444905e-05}, "confidence": 0.715138387166842, "input_tokens": 671, "latency_ms": 175.6999549999989} +{"id": "g0018-conta_explicacao-emocional-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_pagamento_confirmacao": 0.0025947797141562755, "vas_contratacao": 0.0002966635436244963, "conta_explicacao": 0.9484252509374435, "roaming_cobranca": 0.003282261781790305, "conta_vencimento": 0.0007790072273300585, "marketplace_pedido": 0.0001175391677424679, "conta_debito_automatico_digital": 0.000344786168022453, "conta_segunda_via": 0.0008517059381193643, "plano_consulta": 0.0019741247974370555, "conta_contestacao": 0.0372231590662199, "troca_numero": 0.0005372705105008999, "sem_correspondencia": 0.003573451147613266}, "confidence": 0.9437366373863019, "input_tokens": 535, "latency_ms": 140.9222900000202} +{"id": "g0018-conta_explicacao-emocional-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.04466473398221586, "conta_pagamento_confirmacao": 0.002929738536200639, "internet_consumo": 0.0022576146712370336, "plano_consulta": 0.003375127851731452, "conta_segunda_via": 0.0030837870235676276, "cadastro_atualizacao": 0.0023159977066570477, "conta_contestacao": 0.9395646070875672, "recarga_realizar": 0.0004573357348700342, "troca_numero": 0.0005759811137068634, "conta_vencimento": 8.098711207475345e-05, "plano_troca": 0.00010840415486922393, "seguranca_perda_roubo": 0.00010504175855118707, "conta_debito_automatico_digital": 0.00013083172023075308, "parceiros_ofertas": 0.00010257314923819246, "suporte_sem_sinal": 5.724337093856039e-05, "sem_correspondencia": 0.00018999502634358732}, "confidence": 0.9355355808934049, "input_tokens": 639, "latency_ms": 182.23040799998103} +{"id": "g0018-conta_explicacao-emocional-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0015334108855456535, "vas_contratacao": 0.0002727196059961151, "conta_explicacao": 0.986781359385094, "conta_vencimento": 0.002145625541070001, "plano_consulta": 0.002318112190928005, "conta_debito_automatico_digital": 0.0001911853575038823, "reclamacao_atendimento": 9.976310555561526e-05, "plano_nova_linha": 6.662675247285727e-05, "negociacao_religacao": 0.0002995970256132591, "conta_pagamento_confirmacao": 6.933228316714688e-05, "conta_contestacao": 0.004398869719756347, "sem_correspondencia": 0.0018233981472972032}, "confidence": 0.9855796647837386, "input_tokens": 550, "latency_ms": 141.5636979999988} +{"id": "g0018-conta_explicacao-emocional-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.11569759690258268, "conta_contestacao": 0.007904440875880285, "conta_explicacao": 0.8434801711709089, "sem_correspondencia": 0.032917791050628226}, "confidence": 0.7913068948945451, "input_tokens": 312, "latency_ms": 74.28976699998202} +{"id": "g0018-conta_explicacao-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.0017618038710403205, "plano_consulta": 0.2453473512440061, "conta_vencimento": 0.0006457764007622266, "vas_cancelamento": 0.00027109918649664464, "conta_pagamento_confirmacao": 0.00017998697692866173, "internet_pacote_adicional": 0.00018339570351665982, "negociacao_religacao": 0.0002841336234926615, "conta_segunda_via": 0.00013620079947552057, "recarga_realizar": 0.00041238384948731035, "conta_debito_automatico_digital": 0.000427531629945491, "conta_contestacao": 0.7394314655926778, "sem_correspondencia": 0.010918871122170552}, "confidence": 0.715743417010194, "input_tokens": 533, "latency_ms": 140.50794199999928} +{"id": "g0018-conta_explicacao-emocional-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0040972227588294665, "marketplace_compra": 0.0007367545704974074, "recarga_realizar": 0.0028916995315333488, "conta_explicacao": 0.926013544415783, "plano_troca": 0.0028422737698079433, "conta_contestacao": 0.007362113148468581, "plano_consulta": 0.0008252566139060943, "negociacao_divida": 0.001107033756612565, "conta_vencimento": 0.0010281038808982671, "negociacao_religacao": 0.0001149268721273505, "conta_debito_automatico_digital": 6.46471691190365e-05, "internet_problema_conexao": 0.0005215757363452098, "troca_numero": 0.00017425480139208766, "conta_pagamento_confirmacao": 0.0002827927544979272, "cadastro_atualizacao": 0.00021855698284824622, "sem_correspondencia": 0.051719243237333526}, "confidence": 0.9210811140435021, "input_tokens": 643, "latency_ms": 171.83308500000294} +{"id": "g0018-conta_explicacao-emocional-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"plano_consulta": 0.018711813194305583, "recarga_saldo": 0.007181499456849324, "conta_explicacao": 0.2848777682748067, "conta_contestacao": 0.6836178871710606, "vas_consulta": 0.002920645625906931, "fidelidade_resgate": 0.00019323176891280914, "conta_pagamento_confirmacao": 0.00018960712844546125, "conta_debito_automatico_digital": 5.892617795964161e-05, "beneficios_consulta": 0.00019797341316813268, "plano_troca": 4.780692058214578e-05, "portabilidade": 1.648311906157778e-05, "conta_vencimento": 5.3050481191457437e-05, "conta_segunda_via": 0.001013376874640779, "suporte_configuracao": 8.360702193367821e-05, "roaming_duvida": 8.027797208316008e-05, "sem_correspondencia": 0.0007560453990919332}, "confidence": 0.662525746315798, "input_tokens": 655, "latency_ms": 173.07872899999666} +{"id": "g0019-conta_explicacao-longo_contexto-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 206, "length_bucket": "longo"}, "pred": "conta_explicacao", "probabilities": {"vas_contratacao": 0.002238847053515009, "marketplace_compra": 0.00045150277861312753, "conta_explicacao": 0.9416144318400357, "conta_pagamento_confirmacao": 0.002664334041481051, "plano_consulta": 0.0025661605667161285, "cancelamento_linha": 0.0001867536716679333, "conta_contestacao": 0.026185548131432732, "roaming_cobranca": 0.021038010425232106, "conta_debito_automatico_digital": 0.0003422278257479836, "conta_segunda_via": 0.000368919874626268, "conta_vencimento": 0.00042204418941549175, "sem_correspondencia": 0.001921219601516516}, "confidence": 0.9363066529164024, "input_tokens": 584, "latency_ms": 148.70923999998809} +{"id": "g0019-conta_explicacao-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 183, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.002554911114745497, "plano_consulta": 0.0006620605431395367, "internet_consumo": 0.0006250057189307797, "bonus_nao_recebido": 0.0002853466090134997, "conta_debito_automatico_digital": 0.0013882599886133207, "vas_contratacao": 0.0019080767902922278, "conta_segunda_via": 0.0015966161986453098, "internet_pacote_adicional": 0.0004350352339597323, "conta_pagamento_confirmacao": 0.0028503941533944547, "conta_vencimento": 0.0029094086220442235, "conta_contestacao": 0.9814108541537999, "fidelidade_resgate": 0.001083331997421484, "suporte_sem_sinal": 7.402855956587011e-05, "negociacao_religacao": 0.00020179529805911979, "portabilidade": 0.00014548651990730954, "sem_correspondencia": 0.0018693884984678129}, "confidence": 0.9801715777640533, "input_tokens": 694, "latency_ms": 178.63734400000908} +{"id": "g0019-conta_explicacao-longo_contexto-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"roaming_pacote": 0.0010343111500285597, "marketplace_compra": 9.959568526501591e-05, "fidelidade_pontos": 0.00013976763059032248, "conta_vencimento": 0.00011832120106046684, "beneficios_consulta": 0.0004272906245154349, "conta_contestacao": 0.047148699636487476, "conta_debito_automatico_digital": 0.0011087071547963704, "recarga_saldo": 0.0002920768677928252, "cancelamento_linha": 0.003623611541522594, "plano_consulta": 0.004379411275316314, "conta_explicacao": 0.9401269073822064, "marketplace_pedido": 0.0003836880515995403, "bonus_nao_recebido": 5.0514771984239424e-05, "conta_segunda_via": 0.00020956089674698032, "conta_pagamento_confirmacao": 0.00013431070671074213, "sem_correspondencia": 0.0007232254233768053}, "confidence": 0.9361353678743531, "input_tokens": 696, "latency_ms": 178.57179099999598} +{"id": "g0019-conta_explicacao-longo_contexto-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.052045614668511826, "conta_explicacao": 0.92793266585623, "plano_consulta": 0.0048271048600547215, "sem_correspondencia": 0.015194614615203304}, "confidence": 0.9039102211416403, "input_tokens": 345, "latency_ms": 81.46535199998084} +{"id": "g0019-conta_explicacao-longo_contexto-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 164, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_debito_automatico_digital": 0.0005402375321374004, "conta_segunda_via": 0.000292828166362926, "conta_pagamento_confirmacao": 0.001135692618582526, "plano_consulta": 0.0007042962249134093, "conta_contestacao": 0.008228476031873209, "conta_explicacao": 0.9872489864797377, "conta_vencimento": 0.0002870370396648786, "sem_correspondencia": 0.0015624459067280236}, "confidence": 0.9854274131197002, "input_tokens": 461, "latency_ms": 110.16655299999911} +{"id": "g0019-conta_explicacao-longo_contexto-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 188, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.543898740944877, "plano_consulta": 0.0034660093885563984, "conta_vencimento": 0.004261894423585065, "conta_segunda_via": 0.0018244565732019639, "conta_pagamento_confirmacao": 0.0012804547980874428, "conta_debito_automatico_digital": 0.0015068765565107944, "conta_contestacao": 0.43239197883767505, "sem_correspondencia": 0.011369588477506333}, "confidence": 0.4787414182227166, "input_tokens": 470, "latency_ms": 110.42686999999773} +{"id": "g0019-conta_explicacao-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 190, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9343884455385524, "conta_debito_automatico_digital": 0.010118881706836785, "plano_consulta": 0.002807257598557565, "seguranca_perda_roubo": 0.0016676001186996183, "conta_vencimento": 0.003998995358203999, "conta_segunda_via": 0.030096733928380474, "vas_contratacao": 0.0012304094664971454, "conta_pagamento_confirmacao": 0.0003460858416389371, "recarga_realizar": 0.002110114783799125, "fidelidade_pontos": 7.249747215421352e-05, "vas_cancelamento": 0.0001002089361323821, "sem_correspondencia": 0.013062769250547434}, "confidence": 0.9284237587693298, "input_tokens": 584, "latency_ms": 150.43273599999907} +{"id": "g0019-conta_explicacao-longo_contexto-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.0007697100122463562, "fidelidade_pontos": 8.800240670099243e-05, "internet_pacote_adicional": 0.00014075746084458562, "conta_debito_automatico_digital": 0.00023673411688337567, "conta_segunda_via": 0.00024975269187654087, "recarga_realizar": 0.0002297593191311785, "marketplace_pedido": 0.00011716785932597339, "reclamacao_atendimento": 0.00011967401948890594, "conta_contestacao": 0.16084185954107405, "plano_consulta": 0.06906585091967184, "conta_pagamento_confirmacao": 0.00025650871291735044, "conta_explicacao": 0.7673740286226121, "bonus_nao_recebido": 0.0001336095685403333, "portabilidade": 0.00010266989519401736, "roaming_cobranca": 7.510014455462681e-05, "sem_correspondencia": 0.00019881470893768797}, "confidence": 0.7518656305307865, "input_tokens": 701, "latency_ms": 180.493126000016} +{"id": "g0019-conta_explicacao-longo_contexto-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 180, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.3771254472360202, "conta_pagamento_confirmacao": 0.011628923712905899, "conta_vencimento": 0.023605570603949504, "conta_explicacao": 0.5648133795050136, "conta_segunda_via": 0.008961843142218989, "conta_debito_automatico_digital": 0.0005853426766811927, "plano_consulta": 0.0003927024975454677, "sem_correspondencia": 0.012886790625665117}, "confidence": 0.5026438622914442, "input_tokens": 467, "latency_ms": 111.14280999998982} +{"id": "g0019-conta_explicacao-longo_contexto-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0010829061927885, "recarga_nao_creditada": 0.0003259341072847757, "conta_explicacao": 0.9923323006811621, "conta_debito_automatico_digital": 0.0022565032916309394, "conta_vencimento": 0.00048755369531545923, "conta_pagamento_confirmacao": 0.00034746365853944233, "conta_contestacao": 0.0020439215776444524, "internet_consumo": 0.00010265825776657072, "plano_consulta": 0.0005185069491616913, "cancelamento_linha": 1.9351044084490712e-05, "atendimento_humano": 0.0003348767053977628, "sem_correspondencia": 0.0001480238392238071}, "confidence": 0.9916352371067223, "input_tokens": 557, "latency_ms": 143.5601439999914} +{"id": "g0019-conta_explicacao-longo_contexto-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.07913194032118931, "plano_consulta": 0.008547202918754465, "conta_explicacao": 0.8888436027669017, "sem_correspondencia": 0.023477253993154607}, "confidence": 0.8517914703558689, "input_tokens": 341, "latency_ms": 81.10264999999117} +{"id": "g0019-conta_explicacao-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0028798112354595563, "fidelidade_pontos": 0.0009055926900139367, "conta_contestacao": 0.9412019852531075, "suporte_chip_esim": 0.0030259489274406188, "suporte_sem_sinal": 0.0010218043159214239, "plano_consulta": 0.0028359102539256913, "conta_debito_automatico_digital": 0.0013509837372070927, "desconto_retencao": 0.003029910794941749, "vas_contratacao": 0.0032319524854858214, "internet_problema_conexao": 0.00015782425907384805, "internet_pacote_adicional": 0.0007265872551370893, "vas_cancelamento": 0.0064482139323444685, "seguranca_perda_roubo": 2.9686104060477174e-05, "conta_segunda_via": 0.004303298635947599, "conta_pagamento_confirmacao": 0.00013080322831075008, "sem_correspondencia": 0.028719686891622413}, "confidence": 0.9372821176033147, "input_tokens": 712, "latency_ms": 184.5118869999851} +{"id": "g0025-conta_vencimento-emocional-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9927858522193416, "conta_segunda_via": 0.002568172436309522, "conta_contestacao": 0.0014552677779446311, "sem_correspondencia": 0.0031907075664044265}, "confidence": 0.9903811362924552, "input_tokens": 353, "latency_ms": 82.55658100000574} +{"id": "g0025-conta_vencimento-emocional-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.001715605626906364, "conta_vencimento": 0.9916597444681103, "suporte_chip_esim": 0.0014744485393357507, "portabilidade": 0.001045530603924387, "beneficios_consulta": 0.0007798155077013977, "internet_pacote_adicional": 0.0005247035000304221, "conta_explicacao": 0.0010764558708637895, "cancelamento_linha": 0.00020566975611105247, "negociacao_religacao": 0.0003057009567336564, "conta_segunda_via": 3.7317583392510626e-05, "vas_consulta": 8.939072616139876e-05, "fidelidade_resgate": 6.454951030441195e-05, "conta_debito_automatico_digital": 0.0002112347066841029, "desconto_retencao": 0.0003581570776295831, "conta_contestacao": 0.00011681898326764353, "sem_correspondencia": 0.0003348565828432909}, "confidence": 0.9911037274326511, "input_tokens": 673, "latency_ms": 178.7506590000021} +{"id": "g0025-conta_vencimento-emocional-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 145, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0016734829137332091, "conta_explicacao": 0.0010313249760333255, "conta_contestacao": 0.00441192145489168, "conta_debito_automatico_digital": 0.00047812027534796455, "conta_vencimento": 0.9833368942508592, "negociacao_divida": 0.00047906004206028886, "internet_pacote_adicional": 0.0001519472463046308, "portabilidade": 0.00016413362467089434, "conta_pagamento_confirmacao": 0.0004365074746448977, "suporte_configuracao": 5.92970264927779e-05, "vas_contratacao": 0.00019819528065292296, "sem_correspondencia": 0.007579115434308111}, "confidence": 0.9818220664554825, "input_tokens": 582, "latency_ms": 149.3594650000034} +{"id": "g0025-conta_vencimento-emocional-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9651052080080339, "cadastro_atualizacao": 0.0017359808658590058, "seguranca_perda_roubo": 0.0004768398611264345, "conta_explicacao": 0.001667456488580041, "vas_cancelamento": 0.0019112651996719549, "desconto_retencao": 0.005441607019617871, "reclamacao_atendimento": 0.0077486085048165095, "parceiros_ofertas": 0.00031553008680211146, "conta_debito_automatico_digital": 0.012623689709462529, "conta_pagamento_confirmacao": 9.768366561656692e-05, "conta_contestacao": 0.002083998672716296, "marketplace_compra": 0.00011209531764321379, "suporte_chip_esim": 5.247132162338655e-05, "suporte_configuracao": 7.381655202924131e-05, "conta_segunda_via": 0.00012983024665949995, "sem_correspondencia": 0.0004239184797416847}, "confidence": 0.9627788885419021, "input_tokens": 709, "latency_ms": 184.53247499999748} +{"id": "g0025-conta_vencimento-emocional-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 137, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.0017155410077403014, "plano_nova_linha": 0.0008470013651974483, "conta_vencimento": 0.9914637080614754, "conta_debito_automatico_digital": 0.001625156521334158, "conta_contestacao": 0.0005757376465233654, "conta_segunda_via": 0.0002668794310310932, "fidelidade_pontos": 0.0002484128606663699, "desconto_retencao": 0.0021317221987241035, "conta_pagamento_confirmacao": 0.0002880087313170631, "conta_explicacao": 0.00013223880926092757, "marketplace_pedido": 0.00014644315638825226, "sem_correspondencia": 0.0005591502103414246}, "confidence": 0.9906876815216095, "input_tokens": 557, "latency_ms": 143.55683200000158} +{"id": "g0025-conta_vencimento-emocional-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 128, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9881633029109924, "conta_contestacao": 0.006029489006364163, "conta_segunda_via": 0.002006942245198187, "sem_correspondencia": 0.003800265837445356}, "confidence": 0.9842177372146566, "input_tokens": 343, "latency_ms": 80.32945700000482} +{"id": "g0025-conta_vencimento-emocional-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0194186495273396, "recarga_saldo": 0.007674312425172207, "conta_contestacao": 0.0049814698663918295, "marketplace_compra": 0.0024843143335917424, "troca_numero": 0.0073917181302466635, "bonus_nao_recebido": 0.0067045119335282476, "marketplace_pedido": 0.022014539642528953, "conta_explicacao": 0.05969775320912781, "internet_pacote_adicional": 0.02066452070115463, "atendimento_humano": 0.24555668853873722, "conta_pagamento_confirmacao": 0.03128128691987575, "conta_debito_automatico_digital": 0.00351599983094059, "fidelidade_resgate": 0.003934576065035084, "conta_segunda_via": 0.05248607390460934, "parceiros_ofertas": 0.0023096993971374854, "sem_correspondencia": 0.5098838855745829}, "confidence": 0.4772094779462217, "input_tokens": 670, "latency_ms": 175.8306149999953} +{"id": "g0025-conta_vencimento-emocional-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.004318073791197551, "desconto_retencao": 0.0016443353271243524, "conta_vencimento": 0.9582770751899976, "conta_debito_automatico_digital": 0.005168030540205127, "conta_segunda_via": 0.001886883741820418, "conta_contestacao": 0.0017074664661815655, "conta_pagamento_confirmacao": 0.00037803375586428696, "sem_correspondencia": 0.0266201011876091}, "confidence": 0.9523166573599973, "input_tokens": 454, "latency_ms": 108.73581199999194} +{"id": "g0025-conta_vencimento-emocional-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"beneficios_consulta": 0.0048935369403895305, "conta_explicacao": 0.013739323752991821, "reclamacao_atendimento": 0.0045770739212044, "plano_consulta": 0.002038623755268235, "conta_pagamento_confirmacao": 0.019838406856349845, "conta_contestacao": 0.4789998482392792, "conta_segunda_via": 0.02825037058064448, "conta_debito_automatico_digital": 0.002401134175237641, "portabilidade": 0.0005212865021672159, "seguranca_perda_roubo": 0.00170258439617794, "conta_vencimento": 0.231957043873026, "sem_correspondencia": 0.21108076700726366}, "confidence": 0.43163619807921366, "input_tokens": 572, "latency_ms": 145.7256129999962} +{"id": "g0025-conta_vencimento-emocional-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.002803714667358315, "conta_vencimento": 0.9879814675860027, "conta_contestacao": 0.0035862467744411227, "sem_correspondencia": 0.0056285709721979466}, "confidence": 0.9839752901146701, "input_tokens": 336, "latency_ms": 76.54467499997963} +{"id": "g0025-conta_vencimento-emocional-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0010649546324580641, "conta_debito_automatico_digital": 0.0006198959805402151, "internet_consumo": 0.0004133964249018459, "conta_segunda_via": 0.00027949135894667185, "conta_explicacao": 0.0002298156363224811, "conta_contestacao": 0.00045202335899736056, "conta_vencimento": 0.9940799401852468, "sem_correspondencia": 0.00286048242258652}, "confidence": 0.9932342173545677, "input_tokens": 454, "latency_ms": 108.65121200001226} +{"id": "g0025-conta_vencimento-emocional-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9673471601440906, "conta_pagamento_confirmacao": 0.007419084168537805, "conta_segunda_via": 0.0009183726562654086, "roaming_pacote": 0.0011431343572687635, "conta_contestacao": 0.004597803185027074, "conta_debito_automatico_digital": 0.005614756300697281, "conta_explicacao": 0.001189437083327749, "sem_correspondencia": 0.011770252104785384}, "confidence": 0.9626824687361033, "input_tokens": 462, "latency_ms": 116.64847999998074} +{"id": "g0026-conta_vencimento-longo_contexto-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9913153121765055, "conta_segunda_via": 0.003782800726544355, "conta_contestacao": 0.001742826885710963, "sem_correspondencia": 0.003159060211239345}, "confidence": 0.9884204162353406, "input_tokens": 343, "latency_ms": 82.49318000000017} +{"id": "g0026-conta_vencimento-longo_contexto-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0007727909438983289, "conta_vencimento": 0.9960958658771496, "cadastro_atualizacao": 0.0008388934343227378, "conta_contestacao": 0.0005260004493838155, "conta_explicacao": 0.0004198239005165745, "conta_debito_automatico_digital": 0.0005275829695224135, "conta_segunda_via": 0.00010120042795596439, "sem_correspondencia": 0.0007178419972506529}, "confidence": 0.9955381324310281, "input_tokens": 463, "latency_ms": 110.24149899998292} +{"id": "g0026-conta_vencimento-longo_contexto-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9655053967634852, "recarga_nao_creditada": 0.0013514546759270023, "negociacao_divida": 0.027336583645469936, "recarga_realizar": 0.000983145594546364, "conta_debito_automatico_digital": 0.0023372876914699837, "conta_contestacao": 0.0009533659622990105, "plano_consulta": 0.0002517983294230523, "seguranca_perda_roubo": 0.00011406493672359429, "conta_explicacao": 0.0004217954647519258, "roaming_pacote": 2.0734727354588524e-05, "seguranca_fraude": 4.7312857971559335e-05, "conta_segunda_via": 0.00022412115145699235, "parceiros_ofertas": 2.869045989122314e-05, "internet_problema_conexao": 4.2028547871957584e-05, "conta_pagamento_confirmacao": 4.070005108652077e-05, "sem_correspondencia": 0.0003415191402711104}, "confidence": 0.9632057565477178, "input_tokens": 670, "latency_ms": 176.05510699999627} +{"id": "g0026-conta_vencimento-longo_contexto-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0010276142643654966, "conta_pagamento_confirmacao": 0.0006654198256075333, "conta_contestacao": 0.001632345534709898, "conta_debito_automatico_digital": 0.00044260915055394545, "conta_vencimento": 0.9945604123972386, "conta_segunda_via": 0.0005761744476590361, "suporte_chip_esim": 0.00010307152404212155, "sem_correspondencia": 0.0009923528558235506}, "confidence": 0.993783328453987, "input_tokens": 469, "latency_ms": 109.06378500001779} +{"id": "g0026-conta_vencimento-longo_contexto-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0025343650112508737, "seguranca_fraude": 0.00039987585252344214, "conta_debito_automatico_digital": 0.0046091338970959215, "beneficios_consulta": 0.000567146468972975, "plano_troca": 0.00028785116956288, "cancelamento_linha": 0.0005781661651210355, "conta_vencimento": 0.9873755549682225, "conta_pagamento_confirmacao": 0.0003215980556584273, "portabilidade": 0.0005025223875798172, "suporte_sem_sinal": 0.0001079076513171904, "conta_contestacao": 0.0017408405153543861, "roaming_cobranca": 0.0002583558542757596, "conta_segunda_via": 0.0001478612608842006, "negociacao_divida": 0.0001401850113302052, "cadastro_atualizacao": 0.00013690276490806194, "sem_correspondencia": 0.00029173296594228916}, "confidence": 0.9865339252994372, "input_tokens": 672, "latency_ms": 176.00752900000316} +{"id": "g0026-conta_vencimento-longo_contexto-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0010721717131493345, "vas_consulta": 0.00029815384828244597, "suporte_sem_sinal": 0.00028657155754934974, "troca_numero": 0.00030252174404061806, "fidelidade_pontos": 0.0002928488787223252, "cadastro_atualizacao": 0.000515421157507316, "conta_vencimento": 0.995513492892829, "internet_pacote_adicional": 0.00021364824905836105, "conta_segunda_via": 0.0004100221698185938, "conta_debito_automatico_digital": 0.0002657432711303993, "recarga_saldo": 0.0001242262096856237, "seguranca_fraude": 0.00016321753989940747, "conta_contestacao": 0.00010011333921028597, "internet_problema_conexao": 0.00012281921645564047, "conta_pagamento_confirmacao": 0.00015021828214067804, "sem_correspondencia": 0.00016880993052066886}, "confidence": 0.9952143924190175, "input_tokens": 680, "latency_ms": 179.4670129999929} +{"id": "g0026-conta_vencimento-longo_contexto-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"suporte_sem_sinal": 0.0007408132666122587, "conta_segunda_via": 0.0002559216680490227, "conta_explicacao": 0.000486662398169651, "conta_debito_automatico_digital": 0.0011277243659801794, "conta_pagamento_confirmacao": 0.0010566670833977785, "conta_vencimento": 0.9939591864051428, "conta_contestacao": 0.00013228886652476193, "sem_correspondencia": 0.002240735946123609}, "confidence": 0.9930962130344485, "input_tokens": 455, "latency_ms": 114.12498199999277} +{"id": "g0026-conta_vencimento-longo_contexto-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9954044459927998, "conta_segunda_via": 0.002095462373021179, "conta_contestacao": 0.0008690852153085836, "sem_correspondencia": 0.0016310064188705155}, "confidence": 0.9938725946570662, "input_tokens": 332, "latency_ms": 77.27232799999229} +{"id": "g0026-conta_vencimento-longo_contexto-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_debito_automatico_digital": 0.0007232423493757002, "seguranca_fraude": 0.00011871301235779789, "conta_contestacao": 0.0001960871194937798, "reclamacao_atendimento": 0.00025650864623946685, "conta_explicacao": 0.0004815200688857017, "conta_pagamento_confirmacao": 0.0009979059551286792, "conta_segunda_via": 0.00028083174298791636, "internet_consumo": 0.0004874052018284533, "conta_vencimento": 0.9935901857881858, "plano_consulta": 0.0001760090482441579, "internet_problema_conexao": 0.00011031815437011669, "sem_correspondencia": 0.002581272912902347}, "confidence": 0.9930074754052939, "input_tokens": 580, "latency_ms": 147.42551099999446} +{"id": "g0026-conta_vencimento-longo_contexto-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0010002514739322083, "conta_explicacao": 0.0009448373156910187, "conta_contestacao": 0.00036154383640204027, "conta_pagamento_confirmacao": 0.0003591955113707347, "fidelidade_resgate": 0.00017407369040020257, "conta_debito_automatico_digital": 0.0021361379382009685, "conta_vencimento": 0.9914367069257195, "sem_correspondencia": 0.0035872533082833813}, "confidence": 0.9902133793436795, "input_tokens": 452, "latency_ms": 113.71421300000861} +{"id": "g0026-conta_vencimento-longo_contexto-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9554127544674038, "conta_contestacao": 0.0018321355873159148, "seguranca_perda_roubo": 0.00022320788182598585, "portabilidade": 0.0002868323656872818, "atendimento_humano": 0.0015384652856387398, "desconto_retencao": 0.0058527111805400395, "internet_problema_conexao": 0.00180499744875875, "beneficios_consulta": 0.00033151920507889127, "conta_explicacao": 0.0025626738317228864, "suporte_sem_sinal": 8.118867761398808e-05, "conta_debito_automatico_digital": 0.029328276901929802, "bonus_nao_recebido": 0.0002924293823842341, "conta_segunda_via": 0.00011762587776768601, "conta_pagamento_confirmacao": 5.420957389075698e-05, "marketplace_pedido": 5.86193884371573e-05, "sem_correspondencia": 0.00022235294400423848}, "confidence": 0.952440271431897, "input_tokens": 681, "latency_ms": 182.0047719999991} +{"id": "g0026-conta_vencimento-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.34985337222471363, "conta_contestacao": 0.061764913956186024, "conta_segunda_via": 0.13811305086684858, "sem_correspondencia": 0.4502686629522518}, "confidence": 0.2670248839363358, "input_tokens": 344, "latency_ms": 82.43107900000268} +{"id": "g0027-conta_vencimento-indireto_multiplo-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9894558310078919, "suporte_chip_esim": 0.002475780285751096, "conta_contestacao": 0.0006015265480692393, "conta_pagamento_confirmacao": 0.000516650818451272, "conta_segunda_via": 0.0010458962276466202, "conta_explicacao": 0.0010686428953669551, "conta_debito_automatico_digital": 0.0009416033487149543, "sem_correspondencia": 0.003894068868108007}, "confidence": 0.9879495211518767, "input_tokens": 477, "latency_ms": 110.84334699998522} +{"id": "g0027-conta_vencimento-indireto_multiplo-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0015863477980773597, "reclamacao_atendimento": 0.00025165903855290755, "portabilidade": 0.00024363290890636188, "conta_contestacao": 0.0004548763238557368, "cadastro_atualizacao": 0.0007037754614044178, "seguranca_fraude": 0.00018847492346449508, "conta_debito_automatico_digital": 0.0006619358298307061, "bonus_nao_recebido": 0.0001807362130981883, "marketplace_pedido": 0.0006352105606727482, "conta_explicacao": 0.0002253459558457636, "negociacao_divida": 0.0022391516312987984, "conta_segunda_via": 0.0029423845452194904, "beneficios_consulta": 0.0002960580364061726, "fidelidade_pontos": 0.000882811325882958, "conta_vencimento": 0.9879223499217853, "sem_correspondencia": 0.000585249525698636}, "confidence": 0.9871171732499043, "input_tokens": 691, "latency_ms": 194.54592299999263} +{"id": "g0027-conta_vencimento-indireto_multiplo-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 171, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.009975560674373172, "conta_segunda_via": 0.004195408239828308, "conta_debito_automatico_digital": 0.003674855618297559, "conta_vencimento": 0.8755845042375421, "conta_explicacao": 0.0010441249932891786, "recarga_nao_creditada": 0.0006794354586152242, "seguranca_perda_roubo": 0.0003099466556006971, "conta_contestacao": 0.046028554424586525, "suporte_configuracao": 0.000440565034062021, "internet_problema_conexao": 9.794382055705182e-05, "conta_pagamento_confirmacao": 0.00020319122870183457, "sem_correspondencia": 0.057765909614546376}, "confidence": 0.8642740046227732, "input_tokens": 561, "latency_ms": 144.5751769999788} +{"id": "g0027-conta_vencimento-indireto_multiplo-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.000953910927058685, "plano_consulta": 0.0007003523989289369, "conta_contestacao": 0.0026624025722546073, "conta_pagamento_confirmacao": 0.0008293018987351581, "conta_vencimento": 0.9889983444229966, "conta_debito_automatico_digital": 0.0005089691528089112, "conta_segunda_via": 0.0001869831323994968, "sem_correspondencia": 0.00515973549481741}, "confidence": 0.9874266793405678, "input_tokens": 462, "latency_ms": 117.84055100000046} +{"id": "g0027-conta_vencimento-indireto_multiplo-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.0037441321795753674, "bonus_nao_recebido": 0.00034924701856303843, "conta_vencimento": 0.97828040071787, "conta_pagamento_confirmacao": 0.0008668580393295945, "conta_contestacao": 0.0011594323496740705, "conta_explicacao": 0.00042651058000822814, "marketplace_compra": 0.00015403792432934504, "conta_segunda_via": 0.0003655267063589707, "recarga_nao_creditada": 0.0004443200041997877, "suporte_sem_sinal": 3.64572969384604e-05, "conta_debito_automatico_digital": 0.012246613010112924, "sem_correspondencia": 0.0019264641730402383}, "confidence": 0.9763058916922216, "input_tokens": 566, "latency_ms": 152.94598799999903} +{"id": "g0027-conta_vencimento-indireto_multiplo-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"marketplace_pedido": 0.002294382680386436, "conta_segunda_via": 0.00021050252234059067, "conta_explicacao": 0.0001534637330480628, "conta_contestacao": 0.0002516333368895807, "seguranca_fraude": 0.00032674486679713, "troca_numero": 0.0002694875443886277, "conta_debito_automatico_digital": 0.019516783530175486, "conta_pagamento_confirmacao": 0.0003345071152016036, "recarga_nao_creditada": 0.0010402495075809203, "plano_nova_linha": 0.008232866115101383, "conta_vencimento": 0.9607925421296931, "sem_correspondencia": 0.006576836918397099}, "confidence": 0.957228227777847, "input_tokens": 566, "latency_ms": 148.1039800000019} +{"id": "g0027-conta_vencimento-indireto_multiplo-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.09047919258831189, "internet_pacote_adicional": 0.0007981889923639966, "plano_consulta": 0.0005096433943097829, "beneficios_consulta": 0.0010210847554395352, "suporte_chip_esim": 0.0017125557800629788, "vas_consulta": 0.002157254026660366, "conta_debito_automatico_digital": 0.04096564764265545, "recarga_realizar": 0.0011448548445604574, "conta_pagamento_confirmacao": 0.0011978294236910099, "reclamacao_atendimento": 0.0007512936742474191, "conta_contestacao": 0.062443770765572795, "negociacao_divida": 0.006687582507902881, "conta_vencimento": 0.779751463142559, "conta_segunda_via": 0.0016479063895545182, "suporte_sem_sinal": 0.0008571153231225065, "sem_correspondencia": 0.007874616748985368}, "confidence": 0.765068227352063, "input_tokens": 694, "latency_ms": 179.41790099999366} +{"id": "g0027-conta_vencimento-indireto_multiplo-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_contestacao": 0.00020408242930853898, "suporte_configuracao": 0.00012973394310593066, "conta_pagamento_confirmacao": 0.0003004171940904405, "conta_vencimento": 0.9985757959609038, "conta_segunda_via": 8.684900416040814e-05, "vas_contratacao": 3.491338804456147e-05, "conta_explicacao": 2.8717435915280082e-05, "bonus_nao_recebido": 3.1816267654668545e-05, "conta_debito_automatico_digital": 0.00014326765882615632, "fidelidade_pontos": 8.023273719264647e-06, "internet_problema_conexao": 9.947449314658135e-06, "sem_correspondencia": 0.00044643599495617373}, "confidence": 0.9984463228664405, "input_tokens": 571, "latency_ms": 154.81670900001632} +{"id": "g0027-conta_vencimento-indireto_multiplo-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.8868409110864011, "conta_segunda_via": 0.03658340915961967, "conta_contestacao": 0.042080489966550144, "sem_correspondencia": 0.034495189787429215}, "confidence": 0.849121214781868, "input_tokens": 339, "latency_ms": 84.14273300002151} +{"id": "g0027-conta_vencimento-indireto_multiplo-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 168, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"vas_cancelamento": 0.0007411271897551747, "recarga_nao_creditada": 0.00013689694188672948, "seguranca_perda_roubo": 0.0004651289834381677, "marketplace_compra": 0.0005109811664920233, "vas_consulta": 0.0011835534838026938, "cadastro_atualizacao": 0.03255465418502453, "seguranca_fraude": 0.0026752123279228522, "conta_vencimento": 0.8742159309503135, "conta_pagamento_confirmacao": 0.0006905815556497058, "roaming_pacote": 0.0005304462714752706, "conta_contestacao": 0.0006150720517246498, "negociacao_religacao": 0.0007342363773306089, "conta_segunda_via": 0.07873945426283094, "conta_debito_automatico_digital": 0.00026656620251553275, "conta_explicacao": 0.00019360377381287105, "sem_correspondencia": 0.00574655427602485}, "confidence": 0.8658303263470011, "input_tokens": 690, "latency_ms": 180.59276699997895} +{"id": "g0027-conta_vencimento-indireto_multiplo-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.002210125911403685, "conta_pagamento_confirmacao": 0.0004599934685065763, "conta_segunda_via": 0.0004183549684914924, "conta_contestacao": 0.0005446889095050454, "conta_debito_automatico_digital": 0.001315811771498403, "seguranca_fraude": 0.0021102426877545504, "conta_vencimento": 0.9688496058772353, "conta_explicacao": 0.0007739951502508568, "marketplace_pedido": 0.0009180276720521774, "suporte_sem_sinal": 0.00011932409057028852, "parceiros_ofertas": 0.0001319075257986324, "cadastro_atualizacao": 0.0002846524649757293, "internet_consumo": 0.0001378850363147611, "marketplace_compra": 0.000415955660509843, "negociacao_divida": 0.001871482824265467, "sem_correspondencia": 0.019437945980867115}, "confidence": 0.966772912935718, "input_tokens": 674, "latency_ms": 180.81359200002112} +{"id": "g0027-conta_vencimento-indireto_multiplo-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 187, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.003928771975484695, "conta_vencimento": 0.9854204209744487, "conta_contestacao": 0.0017182154623153272, "sem_correspondencia": 0.008932591587751268}, "confidence": 0.9805605612992646, "input_tokens": 351, "latency_ms": 82.517461000009} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"recarga_realizar": 0.0005046236232767914, "suporte_configuracao": 9.547740855689267e-05, "conta_explicacao": 9.946958102949385e-05, "bonus_nao_recebido": 0.00012603823530388345, "vas_cancelamento": 0.00011548647321218192, "conta_pagamento_confirmacao": 0.00015033043533151178, "conta_vencimento": 0.0003667769713556814, "suporte_sem_sinal": 0.00011447579369682809, "recarga_nao_creditada": 0.0009942477220702883, "reclamacao_atendimento": 0.0006781706552116524, "cancelamento_linha": 0.00038660903783821737, "conta_debito_automatico_digital": 0.9959900979755489, "conta_contestacao": 0.00014003921053638545, "seguranca_fraude": 8.26118695958156e-05, "conta_segunda_via": 5.790506058243471e-05, "sem_correspondencia": 9.763994685303908e-05}, "confidence": 0.9957227711739188, "input_tokens": 701, "latency_ms": 181.45258499998818} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_vencimento": 0.011954519080773164, "recarga_realizar": 0.007448555749764117, "conta_explicacao": 0.018544432028869233, "conta_contestacao": 0.002277666244876398, "conta_pagamento_confirmacao": 0.013983354823097156, "conta_segunda_via": 0.3736288577271987, "conta_debito_automatico_digital": 0.38315709455472563, "sem_correspondencia": 0.18900551979069555}, "confidence": 0.295036679491115, "input_tokens": 445, "latency_ms": 112.86022699999876} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 121, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 0.00024315414970162911, "conta_pagamento_confirmacao": 8.345465236188812e-05, "conta_segunda_via": 0.00014172739367283602, "conta_explicacao": 0.0001833710977320091, "internet_pacote_adicional": 0.000556965575129659, "conta_debito_automatico_digital": 0.9981005962476966, "plano_consulta": 9.23663654427494e-05, "conta_contestacao": 0.00012033812414009179, "negociacao_religacao": 7.35667621082394e-05, "suporte_sem_sinal": 6.669820103619342e-06, "marketplace_pedido": 1.7514612737357884e-05, "conta_vencimento": 1.947110442370407e-05, "reclamacao_atendimento": 2.1738455457373718e-05, "seguranca_fraude": 1.9478849275044515e-05, "cadastro_atualizacao": 2.9334645710353355e-05, "sem_correspondencia": 0.000290252144306762}, "confidence": 0.9979739693308767, "input_tokens": 700, "latency_ms": 188.9997289999883} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9708031347584983, "conta_contestacao": 0.009337951226572683, "conta_segunda_via": 0.0052820291805592496, "sem_correspondencia": 0.01457688483436977}, "confidence": 0.9610708463446644, "input_tokens": 351, "latency_ms": 83.76166700000454} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.00201601472687268, "reclamacao_atendimento": 0.00043725919831065724, "suporte_sem_sinal": 0.0006513114652938228, "desconto_retencao": 0.0005154624886542959, "conta_explicacao": 0.0006865126092522254, "plano_consulta": 0.0006312077024201047, "conta_debito_automatico_digital": 0.9937602169747162, "roaming_cobranca": 0.00020512149761511744, "conta_contestacao": 0.00041788632853638984, "conta_vencimento": 8.22190011840822e-05, "roaming_pacote": 5.9931965996739054e-05, "suporte_chip_esim": 8.818304741504702e-05, "plano_troca": 7.087646576976662e-05, "portabilidade": 5.039890039075752e-05, "conta_pagamento_confirmacao": 0.0001423330502401683, "sem_correspondencia": 0.00018506457733204358}, "confidence": 0.9933442314396971, "input_tokens": 689, "latency_ms": 179.38204300000393} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"desconto_retencao": 0.016689596152455192, "seguranca_perda_roubo": 0.0009324266166830432, "portabilidade": 0.003943531222516503, "plano_nova_linha": 0.0019090068637320039, "vas_cancelamento": 0.05417262131212948, "conta_pagamento_confirmacao": 0.002692714046689507, "conta_vencimento": 0.049040728218121846, "conta_contestacao": 0.38810077210566846, "conta_explicacao": 0.0607724057169499, "fidelidade_resgate": 0.005638392791922383, "cancelamento_linha": 0.10404215909853416, "atendimento_humano": 0.04621446214788027, "conta_segunda_via": 0.011036747590555382, "suporte_sem_sinal": 0.0018296201801711938, "conta_debito_automatico_digital": 0.07814317653512919, "sem_correspondencia": 0.1748416394008617}, "confidence": 0.34730749024604624, "input_tokens": 658, "latency_ms": 186.560524000015} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 0.001491093357103889, "fidelidade_resgate": 0.0002433764636495825, "bonus_nao_recebido": 0.00019148400035785818, "suporte_chip_esim": 0.00033720972248268516, "vas_contratacao": 0.00020746199880567582, "reclamacao_atendimento": 0.00016590597794353192, "conta_vencimento": 0.0002504159627082671, "vas_cancelamento": 0.0001539869317854733, "conta_pagamento_confirmacao": 0.0009321533651787548, "fidelidade_pontos": 0.0001130000235181015, "roaming_pacote": 0.0012277804687283672, "conta_segunda_via": 0.001794117764562533, "conta_contestacao": 0.0002772097882225343, "cadastro_atualizacao": 0.002850087428894102, "conta_debito_automatico_digital": 0.9882234259167741, "sem_correspondencia": 0.0015412908292845512}, "confidence": 0.9874383209778924, "input_tokens": 704, "latency_ms": 185.1675059999991} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_vencimento": 0.0009507598440670015, "internet_problema_conexao": 0.00019490695532967326, "bonus_nao_recebido": 0.00031207708140052273, "negociacao_divida": 0.00023462938372698086, "conta_contestacao": 0.0979480104637627, "conta_segunda_via": 0.0005586609557012276, "internet_consumo": 0.0008452350941350051, "vas_contratacao": 0.00020072762051634354, "plano_consulta": 0.0006846685130905693, "conta_debito_automatico_digital": 0.8968202771879408, "conta_explicacao": 0.00034659675583393186, "conta_pagamento_confirmacao": 0.00012446499607116803, "portabilidade": 0.00010471731804527639, "marketplace_compra": 0.0003758721765820983, "vas_cancelamento": 8.462315646352452e-05, "sem_correspondencia": 0.00021377249733313}, "confidence": 0.8899416290004704, "input_tokens": 677, "latency_ms": 187.71095299999274} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_problema_conexao": 0.0009861528251529446, "conta_explicacao": 0.22243383278299886, "fidelidade_pontos": 0.0017435897818188128, "vas_consulta": 0.0018985973872330212, "conta_pagamento_confirmacao": 0.10200478847696468, "conta_debito_automatico_digital": 0.6545955603710449, "conta_contestacao": 0.014542052134845565, "conta_vencimento": 0.00013178581802054514, "seguranca_perda_roubo": 0.00010150390514985225, "plano_troca": 2.294048401946911e-05, "atendimento_humano": 4.076861547522034e-05, "bonus_nao_recebido": 2.2492548734456664e-05, "conta_segunda_via": 8.415828031628025e-05, "vas_cancelamento": 6.662482189080713e-06, "roaming_cobranca": 9.468714335566403e-05, "sem_correspondencia": 0.0012904269626806183}, "confidence": 0.6315685977291146, "input_tokens": 687, "latency_ms": 186.00520199998982} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 125, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.0027341162273370728, "conta_explicacao": 0.005787665958046534, "conta_vencimento": 0.0023086603782803057, "suporte_configuracao": 0.0034997169885675854, "conta_segunda_via": 0.6770346025839098, "conta_pagamento_confirmacao": 0.0014718256842131152, "conta_debito_automatico_digital": 0.007117745749427784, "sem_correspondencia": 0.3000456664302178}, "confidence": 0.6308966886673255, "input_tokens": 457, "latency_ms": 109.90655099999458} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0012524640542149923, "conta_explicacao": 0.000873162562330625, "parceiros_ofertas": 0.0008636222145691942, "conta_segunda_via": 0.002298102175849284, "conta_debito_automatico_digital": 0.9846711205254628, "internet_pacote_adicional": 0.0006027950867808116, "conta_pagamento_confirmacao": 0.00011733992333347312, "beneficios_consulta": 0.002226872386651774, "roaming_cobranca": 0.0005228685615045146, "conta_vencimento": 0.00010203938862678877, "plano_troca": 0.00022447499500304809, "sem_correspondencia": 0.006245138125672713}, "confidence": 0.9832775860277774, "input_tokens": 555, "latency_ms": 146.19764799999757} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.0017662404036976524, "suporte_sem_sinal": 0.000351293341187996, "bonus_nao_recebido": 0.00017253468239595602, "recarga_saldo": 0.0006706728454405778, "conta_explicacao": 0.0006178274413780059, "seguranca_perda_roubo": 0.00029483767677411927, "seguranca_fraude": 0.00028088140248609753, "beneficios_consulta": 0.0003198531766633405, "conta_vencimento": 0.003167162784129832, "conta_segunda_via": 0.0352097659640991, "marketplace_pedido": 0.0005622727928237242, "internet_consumo": 0.0026509566986882217, "conta_contestacao": 0.7549489846452868, "conta_debito_automatico_digital": 0.18843186318752192, "conta_pagamento_confirmacao": 0.00040642069440195873, "sem_correspondencia": 0.010148432263024618}, "confidence": 0.7386122502883059, "input_tokens": 682, "latency_ms": 188.51218400001812} +{"id": "g0032-conta_debito_automatico_digital-emocional-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"bonus_nao_recebido": 0.0002051547188486891, "vas_cancelamento": 6.7379003168853e-05, "troca_numero": 8.614635320532623e-05, "suporte_chip_esim": 0.00012631828815627157, "roaming_pacote": 0.00010776626175621165, "marketplace_compra": 8.471312876265164e-05, "conta_contestacao": 0.00019115684951579327, "conta_vencimento": 0.00011470991515377774, "conta_segunda_via": 0.0007536306129835957, "conta_explicacao": 0.00041172427524789455, "marketplace_pedido": 0.0005536140915518157, "conta_debito_automatico_digital": 0.9970736986296534, "parceiros_ofertas": 3.913501365778114e-05, "conta_pagamento_confirmacao": 6.63738754119758e-05, "atendimento_humano": 4.516133582902609e-05, "sem_correspondencia": 7.331764709676775e-05}, "confidence": 0.9968786118716308, "input_tokens": 663, "latency_ms": 176.40146099998333} +{"id": "g0032-conta_debito_automatico_digital-emocional-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 105, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"troca_numero": 0.0008121326939443521, "conta_vencimento": 0.00012489736762150906, "parceiros_ofertas": 0.00022627339345274825, "suporte_sem_sinal": 0.00010786394203254914, "suporte_chip_esim": 0.0004693741413614791, "conta_segunda_via": 0.00031002116125686307, "conta_explicacao": 0.0002912132102765326, "conta_pagamento_confirmacao": 0.00015886378717002082, "negociacao_divida": 0.00038952062250818077, "conta_debito_automatico_digital": 0.996462237864424, "conta_contestacao": 0.00015927945183278954, "sem_correspondencia": 0.0004883223641190244}, "confidence": 0.9961406231248262, "input_tokens": 549, "latency_ms": 144.5607170000187} +{"id": "g0032-conta_debito_automatico_digital-emocional-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"parceiros_ofertas": 0.0006043932497064645, "conta_pagamento_confirmacao": 0.0002549333111067612, "reclamacao_atendimento": 0.0009708630919395316, "conta_vencimento": 0.00030573943204886193, "seguranca_fraude": 0.00030620514142553745, "troca_numero": 0.0005475365245332775, "conta_debito_automatico_digital": 0.9953205973584521, "conta_segunda_via": 0.0001989818384766, "conta_contestacao": 0.00030854758740996724, "vas_consulta": 5.711313475205976e-05, "conta_explicacao": 0.00011021471716806724, "sem_correspondencia": 0.0010148746129808241}, "confidence": 0.994895197118311, "input_tokens": 549, "latency_ms": 154.93000000000734} +{"id": "g0032-conta_debito_automatico_digital-emocional-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_compra": 0.0005755353237310253, "roaming_duvida": 0.00021392328174665786, "internet_consumo": 0.0002849353720576314, "bonus_nao_recebido": 0.00023568349545097665, "conta_contestacao": 0.000980050808374125, "conta_pagamento_confirmacao": 0.00046523539108287343, "conta_debito_automatico_digital": 0.9962005392652361, "plano_troca": 0.00016746525193554968, "conta_segunda_via": 0.0001654697158803333, "recarga_realizar": 3.705278398843743e-05, "conta_vencimento": 5.702703182501718e-05, "reclamacao_atendimento": 0.0001260406878390722, "conta_explicacao": 7.484518351258655e-05, "internet_problema_conexao": 5.878661718194764e-05, "beneficios_consulta": 0.00015428092766547365, "sem_correspondencia": 0.00020312886249218264}, "confidence": 0.9959472418829187, "input_tokens": 671, "latency_ms": 187.43236700001376} +{"id": "g0032-conta_debito_automatico_digital-emocional-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0005543710823517295, "conta_debito_automatico_digital": 0.997515057122266, "conta_segunda_via": 0.0008129492795012573, "sem_correspondencia": 0.001117622515881062}, "confidence": 0.9966867428296878, "input_tokens": 335, "latency_ms": 77.77722299999823} +{"id": "g0032-conta_debito_automatico_digital-emocional-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.002410639419505962, "conta_debito_automatico_digital": 0.9840959814185237, "atendimento_humano": 0.0006292506057460372, "conta_explicacao": 0.0011985230861999627, "conta_contestacao": 0.0009080863213359997, "roaming_cobranca": 0.000808643265785425, "seguranca_perda_roubo": 0.00042584778920477345, "conta_pagamento_confirmacao": 0.00017184012640528677, "internet_problema_conexao": 0.00012788525413987955, "conta_vencimento": 0.00013623574613447318, "negociacao_divida": 4.744890919022219e-05, "sem_correspondencia": 0.00903961805782843}, "confidence": 0.9826501615474801, "input_tokens": 542, "latency_ms": 143.37900399999626} +{"id": "g0032-conta_debito_automatico_digital-emocional-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.0002792645938342677, "conta_vencimento": 0.0002602362065545145, "negociacao_divida": 0.0004421535187167691, "conta_contestacao": 0.00019269522900034237, "conta_debito_automatico_digital": 0.9972220577788994, "conta_explicacao": 0.0003813819591973893, "conta_segunda_via": 7.347008564419604e-05, "sem_correspondencia": 0.0011487406281532019}, "confidence": 0.9968252088901705, "input_tokens": 447, "latency_ms": 107.02755699998079} +{"id": "g0032-conta_debito_automatico_digital-emocional-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.00035106780095126575, "conta_segunda_via": 0.00021338833889800006, "conta_explicacao": 0.00045333476308193955, "conta_debito_automatico_digital": 0.9971192971335622, "conta_vencimento": 0.0004368384427794074, "conta_pagamento_confirmacao": 0.00010423795904623163, "plano_consulta": 3.276444497910115e-05, "sem_correspondencia": 0.0012890711167018855}, "confidence": 0.9967077681526424, "input_tokens": 439, "latency_ms": 106.81382799998573} +{"id": "g0032-conta_debito_automatico_digital-emocional-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9126899653675548, "conta_segunda_via": 0.004121656906413735, "conta_contestacao": 0.0032635103189165354, "vas_consulta": 0.0030137738169894847, "conta_pagamento_confirmacao": 0.005590675387491674, "conta_explicacao": 0.005520793572736364, "conta_vencimento": 0.0011364668694135713, "sem_correspondencia": 0.06466315776048369}, "confidence": 0.9002171032772057, "input_tokens": 433, "latency_ms": 105.36157399999979} +{"id": "g0032-conta_debito_automatico_digital-emocional-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_pacote_adicional": 0.0003979012795006066, "conta_segunda_via": 0.00021419440073014106, "conta_debito_automatico_digital": 0.995929894782808, "conta_pagamento_confirmacao": 0.00041200204148552185, "conta_contestacao": 0.00015116087467347594, "conta_explicacao": 0.00012705735646122284, "conta_vencimento": 9.64356601905002e-05, "sem_correspondencia": 0.00267135360415052}, "confidence": 0.9953484511803519, "input_tokens": 446, "latency_ms": 103.79430100002196} +{"id": "g0032-conta_debito_automatico_digital-emocional-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9883206206269006, "conta_segunda_via": 0.004726621117752298, "conta_contestacao": 0.0022410654123697464, "sem_correspondencia": 0.004711692842977174}, "confidence": 0.9844274941692012, "input_tokens": 343, "latency_ms": 82.51979600001391} +{"id": "g0032-conta_debito_automatico_digital-emocional-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.0025681905342800856, "conta_debito_automatico_digital": 0.9679774889965372, "conta_contestacao": 0.004545240134972797, "sem_correspondencia": 0.024909080334209934}, "confidence": 0.9573033186620495, "input_tokens": 336, "latency_ms": 77.69408199999361} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0024317932489393897, "conta_debito_automatico_digital": 0.9819340525909713, "conta_segunda_via": 0.0028630281856844957, "sem_correspondencia": 0.012771125974404825}, "confidence": 0.9759120701212951, "input_tokens": 340, "latency_ms": 81.87531299998341} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9369484970726606, "cancelamento_linha": 0.012190380320548344, "portabilidade": 0.021364057527408394, "sem_correspondencia": 0.029497065079382635}, "confidence": 0.9159313294302142, "input_tokens": 315, "latency_ms": 76.42260400001533} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_pedido": 0.0006970359964755037, "atendimento_humano": 0.00041680827892670607, "fidelidade_resgate": 0.0005314769146109536, "marketplace_compra": 0.0003160030328203072, "conta_debito_automatico_digital": 0.9874814324249926, "conta_pagamento_confirmacao": 0.003333641143912629, "reclamacao_atendimento": 0.0002836119841352482, "conta_segunda_via": 0.00029374829072130465, "conta_contestacao": 0.0004240250319067001, "conta_explicacao": 0.00012731855927074909, "conta_vencimento": 0.001396097615344983, "sem_correspondencia": 0.004698800726882219}, "confidence": 0.9863433808272647, "input_tokens": 556, "latency_ms": 148.16378699998722} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.0010781939939981376, "conta_explicacao": 0.0007646783547280221, "conta_debito_automatico_digital": 0.9908545455174818, "conta_contestacao": 0.0030719458458206223, "conta_segunda_via": 0.0012316996882059156, "roaming_pacote": 0.0001356376441132594, "conta_vencimento": 0.00015669238438714586, "sem_correspondencia": 0.002706606571265181}, "confidence": 0.989548052019979, "input_tokens": 437, "latency_ms": 103.2953090000035} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9772802983833976, "conta_segunda_via": 0.004677891199773247, "conta_contestacao": 0.004126036112855801, "sem_correspondencia": 0.013915774303973288}, "confidence": 0.969707064511197, "input_tokens": 335, "latency_ms": 79.13107699999955} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.05796448544599539, "conta_segunda_via": 0.003903528373175914, "conta_pagamento_confirmacao": 0.0019239528158373944, "cancelamento_linha": 0.0005810989621071013, "roaming_pacote": 0.018405362788401554, "parceiros_ofertas": 0.02337867012238412, "suporte_chip_esim": 0.014706922899944365, "conta_vencimento": 0.0028271915347926496, "negociacao_religacao": 0.09252503418025025, "cadastro_atualizacao": 0.0356942082278069, "conta_explicacao": 0.019010794003769753, "sem_correspondencia": 0.7290787506455346}, "confidence": 0.7044495461587652, "input_tokens": 526, "latency_ms": 140.4148440000199} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"suporte_sem_sinal": 0.04773119871906078, "conta_contestacao": 0.007692020265136836, "conta_explicacao": 0.7146320427817378, "conta_segunda_via": 0.007932937393172197, "conta_vencimento": 0.04263143981642126, "conta_pagamento_confirmacao": 0.012713306326900185, "roaming_cobranca": 0.003153311447282548, "sem_correspondencia": 0.16351374325028842}, "confidence": 0.6738651917505575, "input_tokens": 433, "latency_ms": 103.3719710000014} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9736290487761968, "conta_pagamento_confirmacao": 0.002156879517349351, "conta_contestacao": 0.0007463443797679404, "conta_vencimento": 0.0006038636373878712, "conta_explicacao": 0.0029001035301821454, "conta_segunda_via": 0.0013860183575658987, "marketplace_compra": 0.00046796392398068727, "sem_correspondencia": 0.01810977787756934}, "confidence": 0.9698617700299392, "input_tokens": 453, "latency_ms": 110.8764279999832} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.0016495941562951065, "conta_contestacao": 0.0030782552157800087, "conta_debito_automatico_digital": 0.9902942197082796, "sem_correspondencia": 0.004977930919645277}, "confidence": 0.9870589596110397, "input_tokens": 329, "latency_ms": 78.04485400001226} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8249780076919355, "vas_cancelamento": 0.0005840522527816559, "conta_segunda_via": 0.0022434515408570775, "conta_explicacao": 0.0068426628766103115, "conta_vencimento": 0.01608901804225414, "conta_contestacao": 0.011568316719008986, "conta_pagamento_confirmacao": 0.04879841811039221, "sem_correspondencia": 0.08889607276616024}, "confidence": 0.7999748659336403, "input_tokens": 442, "latency_ms": 103.12033700000711} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"vas_cancelamento": 0.0011236626298887617, "recarga_saldo": 0.0002166220000188294, "conta_pagamento_confirmacao": 0.00023868176395734714, "conta_vencimento": 0.00038758504145666056, "internet_pacote_adicional": 0.00020582444658371663, "suporte_sem_sinal": 0.000179092520893639, "vas_contratacao": 0.00043530214065023174, "conta_explicacao": 0.00020064049484909874, "marketplace_compra": 0.000669959982044277, "conta_segunda_via": 0.0006766591442622742, "bonus_nao_recebido": 0.00043868989972243796, "conta_debito_automatico_digital": 0.9941971560801526, "atendimento_humano": 0.0002394414156630773, "conta_contestacao": 0.00025235075158582166, "plano_consulta": 0.00014212705400844477, "sem_correspondencia": 0.0003962046342627973}, "confidence": 0.9938102998188293, "input_tokens": 664, "latency_ms": 176.73305599998912} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9104805090493716, "conta_segunda_via": 0.016085610153236254, "conta_contestacao": 0.0131654538471963, "sem_correspondencia": 0.06026842695019586}, "confidence": 0.8806406787324955, "input_tokens": 331, "latency_ms": 77.63136099998746} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.9224151270629594, "negociacao_religacao": 0.01938620433875697, "conta_segunda_via": 0.011299383627852827, "sem_correspondencia": 0.04689928497043088}, "confidence": 0.8965535027506125, "input_tokens": 318, "latency_ms": 76.10794700002543} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.00045959775711557993, "conta_contestacao": 0.00043470828877456336, "negociacao_religacao": 0.0009541941344007687, "conta_pagamento_confirmacao": 0.9970328969026807, "conta_explicacao": 0.0004264909847126921, "conta_segunda_via": 0.0001738434335400612, "conta_debito_automatico_digital": 5.5706158282331806e-05, "sem_correspondencia": 0.00046256234049320174}, "confidence": 0.9966090250316354, "input_tokens": 424, "latency_ms": 112.23671799999124} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.06450491671217068, "conta_segunda_via": 0.05582564354694792, "conta_pagamento_confirmacao": 0.8194574713534429, "sem_correspondencia": 0.06021196838743844}, "confidence": 0.7592766284712571, "input_tokens": 319, "latency_ms": 77.09566500000165} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.02170792511048838, "conta_segunda_via": 0.0011132522162403886, "fidelidade_pontos": 0.0009744513764549606, "recarga_realizar": 0.001408211695890059, "negociacao_divida": 0.013103420093449501, "conta_explicacao": 0.007664240803313474, "conta_vencimento": 0.0002564810616370677, "parceiros_ofertas": 0.0002555749575950252, "conta_pagamento_confirmacao": 0.9445191648472766, "conta_debito_automatico_digital": 0.000274580753802186, "negociacao_religacao": 0.00017869525705277377, "sem_correspondencia": 0.00854400182679967}, "confidence": 0.9394754525606653, "input_tokens": 529, "latency_ms": 140.52665099998762} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.00630270527310949, "conta_pagamento_confirmacao": 0.9663255575845067, "negociacao_religacao": 0.005774417407252807, "sem_correspondencia": 0.02159731973513096}, "confidence": 0.9551007434460089, "input_tokens": 312, "latency_ms": 75.43581499999163} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.007357362880340204, "conta_debito_automatico_digital": 0.0007675348330237147, "conta_contestacao": 0.0005693886051665118, "bonus_nao_recebido": 0.00024151727823889494, "negociacao_religacao": 0.0016897768275460176, "conta_segunda_via": 0.11419550691160718, "atendimento_humano": 0.0021214984465215427, "conta_explicacao": 0.004256064720052923, "beneficios_consulta": 0.0038182675329363493, "marketplace_compra": 0.002111714536345685, "conta_pagamento_confirmacao": 0.8360964549716108, "sem_correspondencia": 0.02677491245661026}, "confidence": 0.8211961326963025, "input_tokens": 546, "latency_ms": 144.32483100000582} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.003835133056853697, "conta_pagamento_confirmacao": 0.9834229712486972, "conta_segunda_via": 0.0039232304414208155, "sem_correspondencia": 0.00881866525302843}, "confidence": 0.9778972949982628, "input_tokens": 324, "latency_ms": 76.06723199998555} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"suporte_chip_esim": 0.010088885363611745, "plano_consulta": 0.001289039387330552, "negociacao_religacao": 0.0016704922725228524, "conta_explicacao": 0.4106557370286054, "conta_vencimento": 0.0025933749689051825, "marketplace_compra": 0.0014027636448814868, "conta_contestacao": 0.4197543266552592, "troca_numero": 0.0007960790271265347, "suporte_sem_sinal": 0.0013037317714014835, "conta_pagamento_confirmacao": 0.1292764776384911, "conta_segunda_via": 0.0021749937468244786, "bonus_nao_recebido": 0.00021307145367281238, "seguranca_perda_roubo": 0.00015557674731959929, "parceiros_ofertas": 0.0008375058199030531, "conta_debito_automatico_digital": 0.0004837587149273744, "sem_correspondencia": 0.017304185759217033}, "confidence": 0.38107128176560995, "input_tokens": 653, "latency_ms": 177.61507200000892} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"recarga_saldo": 0.0021717721496878925, "plano_troca": 0.0007383739548280231, "desconto_retencao": 0.00226628890028873, "conta_explicacao": 0.006887244591717139, "conta_pagamento_confirmacao": 0.8405460300299175, "negociacao_religacao": 0.002668116083419712, "seguranca_perda_roubo": 0.0017711048810281583, "conta_debito_automatico_digital": 0.00099675020499294, "fidelidade_resgate": 0.0069373607022057875, "conta_vencimento": 0.003919167814546201, "negociacao_divida": 0.004740486413701672, "conta_segunda_via": 0.052050307693926844, "seguranca_fraude": 0.002989549232155604, "conta_contestacao": 0.03230461157320959, "internet_problema_conexao": 0.0025011382866475464, "sem_correspondencia": 0.03651169748772688}, "confidence": 0.8299157653652449, "input_tokens": 655, "latency_ms": 173.47811499999466} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.04071411085747014, "negociacao_religacao": 0.004692972156528233, "conta_pagamento_confirmacao": 0.9193655354573554, "sem_correspondencia": 0.035227381528646205}, "confidence": 0.8924873806098071, "input_tokens": 317, "latency_ms": 76.53407500001208} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.005843285274887901, "seguranca_fraude": 0.00032028791339789583, "suporte_configuracao": 0.0008381933686700844, "reclamacao_atendimento": 0.0007326948021523382, "internet_problema_conexao": 0.0008972816290322486, "conta_contestacao": 0.009767000489620386, "conta_explicacao": 0.005590165214070841, "cadastro_atualizacao": 0.00040808073760227083, "conta_vencimento": 0.0020151298966343155, "conta_pagamento_confirmacao": 0.969292837860195, "roaming_cobranca": 0.000495136260871836, "negociacao_religacao": 0.00039442852355406257, "conta_debito_automatico_digital": 0.00019812071209681544, "portabilidade": 0.0019727700175686145, "parceiros_ofertas": 0.00010976956444174753, "sem_correspondencia": 0.0011248177352037479}, "confidence": 0.9672456937175414, "input_tokens": 653, "latency_ms": 173.9163299999973} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.024002462825674697, "conta_pagamento_confirmacao": 0.9246776502927668, "negociacao_religacao": 0.007924458468606529, "sem_correspondencia": 0.043395428412951846}, "confidence": 0.8995702003903561, "input_tokens": 318, "latency_ms": 75.52131300002429} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.004941298323595089, "conta_pagamento_confirmacao": 0.9658607704780767, "conta_vencimento": 0.004502556498310605, "conta_segunda_via": 0.0019652558920986098, "negociacao_religacao": 0.0011702311445403357, "conta_contestacao": 0.0009437124108546489, "conta_debito_automatico_digital": 0.0009103158748846602, "sem_correspondencia": 0.019705859377639374}, "confidence": 0.9609837376892303, "input_tokens": 433, "latency_ms": 106.03986699999268} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 0.0007797600800414417, "conta_pagamento_confirmacao": 0.9940859666113544, "cadastro_atualizacao": 0.0006969937793109323, "marketplace_compra": 0.0007230160600340098, "conta_debito_automatico_digital": 0.0013150949943928313, "vas_cancelamento": 0.0002570024988833398, "troca_numero": 0.00025040821869744804, "conta_vencimento": 0.00026437283066971137, "conta_segunda_via": 0.0010970460259368377, "negociacao_religacao": 0.00011307942832476894, "conta_explicacao": 0.00014351306649303008, "conta_contestacao": 5.283857326746917e-05, "bonus_nao_recebido": 1.8473763003247258e-05, "internet_pacote_adicional": 1.8730068916989705e-05, "fidelidade_pontos": 4.330709420256826e-05, "sem_correspondencia": 0.0001403969064708498}, "confidence": 0.9936916977187783, "input_tokens": 667, "latency_ms": 177.48154000000227} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.006670220473456109, "conta_pagamento_confirmacao": 0.9753476316834885, "negociacao_religacao": 0.004803344199127284, "sem_correspondencia": 0.013178803643928103}, "confidence": 0.9671301755779846, "input_tokens": 329, "latency_ms": 78.337686999987} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.005519754098476011, "conta_segunda_via": 0.004499962880427027, "conta_pagamento_confirmacao": 0.9705459579682505, "sem_correspondencia": 0.019434325052846587}, "confidence": 0.9607279439576674, "input_tokens": 328, "latency_ms": 77.58165799998551} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.010070697036526967, "negociacao_religacao": 0.00310557752997485, "conta_pagamento_confirmacao": 0.9687397499581546, "sem_correspondencia": 0.018083975475343673}, "confidence": 0.9583196666108728, "input_tokens": 330, "latency_ms": 77.51303000000576} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.004157362992371127, "conta_pagamento_confirmacao": 0.9828447655692947, "negociacao_religacao": 0.003670212536838617, "sem_correspondencia": 0.009327658901495613}, "confidence": 0.9771263540923929, "input_tokens": 326, "latency_ms": 77.12712800000077} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.7826860804886887, "conta_debito_automatico_digital": 0.019385428889543765, "conta_contestacao": 0.11968605476690443, "negociacao_religacao": 0.004944040766808075, "conta_vencimento": 0.008405830826881731, "conta_explicacao": 0.013746458570595723, "conta_segunda_via": 0.0026755526108813215, "sem_correspondencia": 0.048470553079696076}, "confidence": 0.751641234844216, "input_tokens": 438, "latency_ms": 103.46288600001685} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.000321104960279079, "internet_problema_conexao": 0.00023939354715994375, "suporte_configuracao": 0.00039307199174388996, "conta_pagamento_confirmacao": 0.9979768310315388, "negociacao_religacao": 0.00019973258222559745, "roaming_pacote": 0.00012050982841468161, "conta_explicacao": 0.00013909687128534561, "conta_segunda_via": 0.0002671657154438362, "cancelamento_linha": 6.787190887348578e-05, "conta_vencimento": 2.533229181975523e-05, "vas_consulta": 2.719414890250595e-05, "conta_debito_automatico_digital": 0.00013788627170912678, "suporte_chip_esim": 2.3905349491869854e-05, "marketplace_compra": 1.665764890173295e-05, "plano_consulta": 1.674838161061574e-05, "sem_correspondencia": 2.7497470599913413e-05}, "confidence": 0.9978419531003077, "input_tokens": 652, "latency_ms": 174.10175099999492} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.0014721690613239261, "cadastro_atualizacao": 0.00016886253192427788, "conta_explicacao": 0.0009569236945860261, "suporte_chip_esim": 0.00026323547343741087, "negociacao_religacao": 0.0005875518755844632, "portabilidade": 0.0009344566551535696, "parceiros_ofertas": 0.0006102584962858924, "internet_pacote_adicional": 0.00029644692715433417, "conta_vencimento": 0.0012207177972229795, "conta_pagamento_confirmacao": 0.990460562208024, "seguranca_perda_roubo": 0.0003034538108690276, "conta_segunda_via": 0.0008577223678975646, "conta_debito_automatico_digital": 0.00013133755964401687, "negociacao_divida": 0.0013957890037462474, "vas_contratacao": 6.188270275937976e-05, "sem_correspondencia": 0.0002786298343867922}, "confidence": 0.9898245996885587, "input_tokens": 661, "latency_ms": 176.61290300000587} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"beneficios_consulta": 0.0024489229794715916, "conta_debito_automatico_digital": 0.044433939175393504, "recarga_realizar": 0.004547311726412892, "internet_problema_conexao": 0.0012823071155070836, "marketplace_compra": 0.0014517111701076372, "cancelamento_linha": 0.0018033468152919574, "desconto_retencao": 0.0019572932421629626, "conta_contestacao": 0.1466916953028052, "conta_segunda_via": 0.7516825267484991, "negociacao_religacao": 0.011467564722324849, "conta_vencimento": 0.0006592547808500122, "portabilidade": 0.00041336849224802446, "recarga_saldo": 0.0017306376002739913, "conta_explicacao": 0.02293973414205489, "atendimento_humano": 0.0005858919102188436, "sem_correspondencia": 0.005904494076377408}, "confidence": 0.7351280285317326, "input_tokens": 627, "latency_ms": 168.06510399999297} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"plano_troca": 0.0007955781171858166, "roaming_cobranca": 0.0002004846845250388, "conta_debito_automatico_digital": 0.0005978732256231144, "conta_contestacao": 0.2788789154889949, "portabilidade": 0.00037994256022133967, "troca_numero": 8.01066184617037e-05, "conta_vencimento": 0.00015528066212767866, "conta_explicacao": 0.0004430487922677613, "internet_pacote_adicional": 0.00019424471573606576, "negociacao_religacao": 8.448487728700607e-05, "marketplace_compra": 6.678251452005669e-05, "conta_segunda_via": 0.13033384057844946, "parceiros_ofertas": 0.0001351039500872692, "conta_pagamento_confirmacao": 0.5834142795569598, "reclamacao_atendimento": 0.0002807222700094533, "sem_correspondencia": 0.0039593113875435685}, "confidence": 0.5556418981940905, "input_tokens": 641, "latency_ms": 172.6258209999969} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.0004567086761877477, "conta_contestacao": 0.00010966706299584017, "desconto_retencao": 0.00011163015650429185, "atendimento_humano": 0.00016129148566754027, "conta_segunda_via": 0.00016870703387743515, "vas_contratacao": 0.00015538893126138982, "conta_vencimento": 0.00015547876061855413, "negociacao_divida": 0.0003208373992771769, "cancelamento_linha": 0.00046124445226786056, "beneficios_consulta": 0.00019726295998911188, "plano_troca": 0.0009134430520055104, "conta_pagamento_confirmacao": 0.9965082426133328, "negociacao_religacao": 0.00013616992875839235, "vas_consulta": 3.882093776890269e-05, "conta_debito_automatico_digital": 4.117954406357045e-05, "sem_correspondencia": 6.39270054238725e-05}, "confidence": 0.9962754587875552, "input_tokens": 642, "latency_ms": 173.07776399999852} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.2781139383815706, "conta_segunda_via": 0.17264701841184749, "negociacao_religacao": 0.06471307991954384, "sem_correspondencia": 0.4845259632870382}, "confidence": 0.3127012843827175, "input_tokens": 348, "latency_ms": 81.5261110000165} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"portabilidade": 0.007761803102087501, "suporte_chip_esim": 0.0011798985547646329, "conta_contestacao": 0.009139195851879422, "negociacao_religacao": 0.6294712943408189, "recarga_saldo": 0.0009489299349221781, "conta_vencimento": 0.0006496256607983828, "conta_segunda_via": 0.0011489123423885526, "conta_pagamento_confirmacao": 0.33960459326751735, "conta_debito_automatico_digital": 0.0009245862930028324, "conta_explicacao": 0.00023705766180043538, "internet_problema_conexao": 0.00032442693630542024, "sem_correspondencia": 0.008609676053714236}, "confidence": 0.5957868665536208, "input_tokens": 550, "latency_ms": 142.75308700001688} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 179, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.8156129963232776, "negociacao_religacao": 0.03412967636900562, "conta_segunda_via": 0.04559800538429966, "sem_correspondencia": 0.10465932192341712}, "confidence": 0.7541506617643701, "input_tokens": 355, "latency_ms": 82.3520670000164} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.003293175246519419, "negociacao_religacao": 0.0010105915415786146, "conta_pagamento_confirmacao": 0.9862269049691903, "sem_correspondencia": 0.009469328242711723}, "confidence": 0.9816358732922538, "input_tokens": 336, "latency_ms": 78.35345799998095} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_configuracao": 0.00337541056981371, "fidelidade_resgate": 0.0007514010712756551, "conta_vencimento": 0.0047701349098137925, "negociacao_religacao": 0.0008277706071105348, "conta_segunda_via": 0.029302495056940072, "conta_pagamento_confirmacao": 0.8814293051138639, "conta_debito_automatico_digital": 0.011738728242704789, "recarga_realizar": 0.0006429437245670438, "internet_consumo": 0.0015041893906417938, "conta_contestacao": 0.0028896869148944166, "conta_explicacao": 0.011070342557750912, "sem_correspondencia": 0.051697591840623155}, "confidence": 0.8706501510333066, "input_tokens": 573, "latency_ms": 146.61189899999272} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_debito_automatico_digital": 0.003046216344106936, "vas_cancelamento": 0.0006211057675738747, "conta_explicacao": 0.0009940365003252365, "negociacao_divida": 0.03946052050103414, "conta_segunda_via": 0.0008525679098967299, "portabilidade": 0.012256242767720634, "conta_pagamento_confirmacao": 0.8334806348321527, "troca_numero": 0.0013600428287558414, "vas_contratacao": 0.001616708144234045, "fidelidade_pontos": 0.0009690290685264147, "conta_contestacao": 0.0010278465785858143, "reclamacao_atendimento": 0.028443551225502146, "negociacao_religacao": 0.0007076470379536542, "conta_vencimento": 0.0017029776704063726, "roaming_cobranca": 0.00025637588918583026, "sem_correspondencia": 0.07320449693403969}, "confidence": 0.8223793438209628, "input_tokens": 664, "latency_ms": 179.89306000001193} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao", "negociacao_religacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.0022859872436788342, "vas_consulta": 0.000687137574621024, "conta_segunda_via": 0.002318568652573459, "fidelidade_resgate": 0.0007678201823924299, "conta_contestacao": 0.6822024448648101, "suporte_sem_sinal": 0.00270715242310092, "negociacao_religacao": 0.15484361031667213, "cadastro_atualizacao": 0.00016704506870873193, "negociacao_divida": 0.13060364595573332, "conta_pagamento_confirmacao": 0.020509796635293752, "fidelidade_pontos": 0.00024463463212485786, "sem_correspondencia": 0.0026621564502904036}, "confidence": 0.6533117580343383, "input_tokens": 586, "latency_ms": 149.90848299999016} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_divida": 0.005392016043381691, "conta_pagamento_confirmacao": 0.9820603673545156, "plano_troca": 0.0043595203209761966, "negociacao_religacao": 0.0013922891989479084, "roaming_pacote": 0.0017612492201919423, "conta_segunda_via": 0.0019864145179033996, "marketplace_pedido": 0.00030217376890894583, "conta_debito_automatico_digital": 0.00029869378476538256, "conta_vencimento": 0.00014510033534829406, "conta_contestacao": 0.0002737927245822719, "conta_explicacao": 0.0015260326215016198, "sem_correspondencia": 0.0005023501089764926}, "confidence": 0.9804294916594718, "input_tokens": 558, "latency_ms": 144.7588800000119} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.02870581800492436, "conta_segunda_via": 0.004814300264824851, "conta_pagamento_confirmacao": 0.8798989050192665, "sem_correspondencia": 0.08658097671098433}, "confidence": 0.8398652066923552, "input_tokens": 351, "latency_ms": 81.9435589999955} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 119, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0012091585040394923, "conta_contestacao": 0.0003093683650181021, "conta_debito_automatico_digital": 0.0006466541612831205, "negociacao_religacao": 0.0003068186023007638, "conta_vencimento": 0.00037139961794137007, "conta_explicacao": 0.0012674356000270932, "conta_pagamento_confirmacao": 0.9938863862181155, "sem_correspondencia": 0.002002778931274529}, "confidence": 0.9930130128207033, "input_tokens": 445, "latency_ms": 104.69072800000845} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.007997506195793279, "portabilidade": 0.003347998320588831, "conta_contestacao": 0.003383571290866958, "conta_debito_automatico_digital": 0.007537850863968365, "conta_pagamento_confirmacao": 0.8977928356790624, "conta_segunda_via": 0.0024280381900548156, "conta_explicacao": 0.0021905957970632197, "marketplace_compra": 0.002015107810949246, "seguranca_fraude": 0.0022521459589715633, "troca_numero": 0.0003793145894191024, "conta_vencimento": 0.0007785706289846153, "sem_correspondencia": 0.06989646467427756}, "confidence": 0.8885012752862501, "input_tokens": 563, "latency_ms": 146.7614950000211} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["roaming_cobranca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 175, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.014459961981687617, "conta_pagamento_confirmacao": 0.8857064401217877, "negociacao_religacao": 0.00660749927685887, "sem_correspondencia": 0.09322609861966588}, "confidence": 0.8476085868290503, "input_tokens": 359, "latency_ms": 83.44467000000577} +{"id": "g0042-negociacao_divida-curto_neutro-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9914543946675218, "conta_segunda_via": 0.003378500833065048, "negociacao_religacao": 0.0013092413561159471, "sem_correspondencia": 0.0038578631432971654}, "confidence": 0.9886058595566961, "input_tokens": 317, "latency_ms": 76.65918800000782} +{"id": "g0042-negociacao_divida-curto_neutro-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.0012065481428137313, "plano_nova_linha": 0.0003029842858524058, "negociacao_divida": 0.9952194017240106, "roaming_pacote": 0.000801497738761483, "recarga_realizar": 0.0002992896765285048, "conta_explicacao": 0.00019509150258627766, "fidelidade_pontos": 0.00018972517540340064, "suporte_configuracao": 9.903081349216471e-05, "conta_vencimento": 0.0004639159863323488, "troca_numero": 5.333794822128729e-05, "beneficios_consulta": 0.0002716785867293046, "negociacao_religacao": 0.00016046809814776824, "conta_debito_automatico_digital": 0.00016446190682027417, "marketplace_pedido": 3.619359493110749e-05, "cadastro_atualizacao": 8.435744627535164e-05, "sem_correspondencia": 0.00045201737309424943}, "confidence": 0.9949006951722784, "input_tokens": 627, "latency_ms": 168.38313599998855} +{"id": "g0042-negociacao_divida-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.07230525680105412, "conta_segunda_via": 0.5189468879668381, "conta_explicacao": 0.22440941031299386, "sem_correspondencia": 0.18433844491911394}, "confidence": 0.35859585062245075, "input_tokens": 314, "latency_ms": 75.78824499998404} +{"id": "g0042-negociacao_divida-curto_neutro-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9922732517080806, "conta_segunda_via": 0.003140067861117764, "negociacao_religacao": 0.0017318773568600725, "sem_correspondencia": 0.0028548030739416396}, "confidence": 0.9896976689441074, "input_tokens": 315, "latency_ms": 76.5567550000128} +{"id": "g0042-negociacao_divida-curto_neutro-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.0009053254238864523, "troca_numero": 0.00025206634841269866, "desconto_retencao": 0.00028363969935800204, "parceiros_ofertas": 0.0002446015642598023, "fidelidade_resgate": 0.00022610084069781203, "suporte_configuracao": 0.00022902603193015108, "plano_nova_linha": 0.0002796628209311245, "negociacao_religacao": 0.0020509595529528556, "conta_explicacao": 0.002746124788472266, "recarga_nao_creditada": 0.0011159277937875121, "conta_segunda_via": 0.0004283362668224083, "plano_troca": 0.0007164651045467673, "negociacao_divida": 0.9895701967730127, "roaming_duvida": 0.00022069309560191053, "conta_pagamento_confirmacao": 8.210388844377055e-05, "sem_correspondencia": 0.000648770006883739}, "confidence": 0.9888748765578801, "input_tokens": 643, "latency_ms": 173.59715500001016} +{"id": "g0042-negociacao_divida-curto_neutro-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.002198807787670945, "parceiros_ofertas": 0.0002729679718465004, "atendimento_humano": 0.00028539083405240527, "plano_consulta": 0.0002691237805814581, "recarga_saldo": 0.0006935305056939185, "roaming_pacote": 0.0009046904507880698, "marketplace_pedido": 0.00046849173630253156, "conta_segunda_via": 0.0008586972080774412, "suporte_configuracao": 0.0010158456213175513, "negociacao_divida": 0.9922433849036002, "plano_troca": 0.00016460057753250987, "conta_contestacao": 9.474037743934632e-05, "beneficios_consulta": 7.265416984137928e-05, "suporte_chip_esim": 0.0002579159445231032, "portabilidade": 4.8705327276205663e-05, "sem_correspondencia": 0.00015045280345639118}, "confidence": 0.9917262772305073, "input_tokens": 635, "latency_ms": 168.29495199999656} +{"id": "g0042-negociacao_divida-curto_neutro-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"beneficios_consulta": 0.0006218104872019281, "internet_pacote_adicional": 0.0005063138303657887, "portabilidade": 0.0007260326904714891, "negociacao_divida": 0.9973515631366319, "recarga_nao_creditada": 0.00018538328948875042, "roaming_cobranca": 6.840042555819073e-05, "cancelamento_linha": 9.562300380074579e-05, "vas_consulta": 6.408257707708314e-05, "conta_vencimento": 0.00010954912095736349, "negociacao_religacao": 2.8896045083825646e-05, "plano_troca": 3.4415516288903057e-05, "fidelidade_resgate": 2.616132781118767e-05, "conta_segunda_via": 4.26836399292149e-05, "internet_consumo": 2.8859141731183684e-05, "fidelidade_pontos": 1.7907688046434406e-05, "sem_correspondencia": 9.23180795557937e-05}, "confidence": 0.9971750006790747, "input_tokens": 612, "latency_ms": 162.79653899999857} +{"id": "g0042-negociacao_divida-curto_neutro-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"troca_numero": 0.000557854164259586, "internet_problema_conexao": 0.000646424538449725, "conta_segunda_via": 0.0010161982874940198, "negociacao_religacao": 0.00057424540979208, "negociacao_divida": 0.9958014790020615, "suporte_chip_esim": 0.0003101141093412342, "marketplace_compra": 7.937084768263153e-05, "sem_correspondencia": 0.0010143136409191992}, "confidence": 0.9952016902880702, "input_tokens": 424, "latency_ms": 101.24074699999142} +{"id": "g0042-negociacao_divida-curto_neutro-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.004306661320709206, "plano_troca": 0.0007573480807752787, "roaming_duvida": 0.001307592126871748, "seguranca_perda_roubo": 0.0005151201926570219, "negociacao_divida": 0.9844013277361042, "negociacao_religacao": 0.0003264525257355065, "cadastro_atualizacao": 0.00010581566535381412, "internet_consumo": 0.00015796844985812845, "parceiros_ofertas": 0.00029427796179102585, "recarga_realizar": 3.949486178056452e-05, "cancelamento_linha": 0.00015806987015673757, "sem_correspondencia": 0.00762987120820663}, "confidence": 0.9829832666212048, "input_tokens": 521, "latency_ms": 139.29242600002567} +{"id": "g0042-negociacao_divida-curto_neutro-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9896860197615839, "negociacao_religacao": 0.00361987816987336, "conta_segunda_via": 0.0021274048098407074, "sem_correspondencia": 0.004566697258701868}, "confidence": 0.9862480263487791, "input_tokens": 314, "latency_ms": 77.8937560000088} +{"id": "g0042-negociacao_divida-curto_neutro-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"roaming_cobranca": 0.0007209000363055405, "desconto_retencao": 0.012109039614977547, "negociacao_religacao": 0.0011380115095509574, "negociacao_divida": 0.9836569114215943, "conta_segunda_via": 0.0005409517410406988, "portabilidade": 7.049593382705074e-05, "conta_contestacao": 0.0008537585709922461, "bonus_nao_recebido": 4.276324660984456e-05, "conta_vencimento": 8.774967313761648e-05, "suporte_sem_sinal": 1.5057867169170596e-05, "fidelidade_pontos": 1.268697479135504e-05, "sem_correspondencia": 0.0007516734100038078}, "confidence": 0.9821711760962849, "input_tokens": 540, "latency_ms": 141.46450600000549} +{"id": "g0042-negociacao_divida-curto_neutro-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"atendimento_humano": 0.0013990353741741715, "fidelidade_pontos": 0.000305763393473702, "roaming_cobranca": 0.0003828495937200579, "negociacao_religacao": 0.00035097861049097364, "conta_explicacao": 0.0009360612230457316, "negociacao_divida": 0.9942930021892493, "conta_segunda_via": 0.00023992526672532682, "beneficios_consulta": 0.0002713836832212325, "recarga_nao_creditada": 0.0002989978767236833, "seguranca_fraude": 3.128023312038666e-05, "parceiros_ofertas": 6.568462487056378e-05, "sem_correspondencia": 0.001425037931184864}, "confidence": 0.9937741842064537, "input_tokens": 523, "latency_ms": 139.93499799997267} +{"id": "g0045-negociacao_divida-regionalismo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0045344031009831275, "conta_segunda_via": 0.0018977732848384666, "negociacao_divida": 0.9848455437431543, "sem_correspondencia": 0.008722279871024181}, "confidence": 0.9797940583242056, "input_tokens": 342, "latency_ms": 81.54770900000585} +{"id": "g0045-negociacao_divida-regionalismo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"desconto_retencao": 0.009357426531636313, "negociacao_divida": 0.9856171046041925, "suporte_chip_esim": 0.001544132228334803, "plano_troca": 0.0010613313142180337, "beneficios_consulta": 0.00044292138499481726, "conta_segunda_via": 0.001402984294437814, "recarga_realizar": 0.00016826428807671862, "bonus_nao_recebido": 4.851837880916356e-05, "negociacao_religacao": 0.00011768695563978352, "conta_pagamento_confirmacao": 9.987576115658248e-06, "recarga_saldo": 3.758302566727575e-05, "sem_correspondencia": 0.00019205941787722781}, "confidence": 0.9843095686591193, "input_tokens": 576, "latency_ms": 146.11789700001054} +{"id": "g0045-negociacao_divida-regionalismo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.002562699263717458, "negociacao_divida": 0.991605842564705, "conta_segunda_via": 0.002176720180720228, "sem_correspondencia": 0.0036547379908573115}, "confidence": 0.9888077900862732, "input_tokens": 334, "latency_ms": 77.00856100001374} +{"id": "g0045-negociacao_divida-regionalismo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.991225205258434, "negociacao_religacao": 0.003744252598471522, "conta_segunda_via": 0.0021548493679516864, "sem_correspondencia": 0.002875692775142694}, "confidence": 0.9883002736779121, "input_tokens": 332, "latency_ms": 77.89216000000465} +{"id": "g0045-negociacao_divida-regionalismo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 136, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_vencimento": 0.0014058887811196283, "recarga_saldo": 0.0003798465365697025, "negociacao_divida": 0.9951806663456871, "vas_cancelamento": 0.0006558135457752088, "bonus_nao_recebido": 0.00017907362406103974, "vas_contratacao": 0.0001014506143513401, "suporte_chip_esim": 0.00010622335420303373, "conta_pagamento_confirmacao": 9.19669706632303e-05, "internet_consumo": 0.0001915946649337402, "conta_segunda_via": 0.00026148131221584713, "negociacao_religacao": 0.0008749978066065219, "sem_correspondencia": 0.0005709964438135512}, "confidence": 0.994742545104386, "input_tokens": 578, "latency_ms": 149.09135300001708} +{"id": "g0045-negociacao_divida-regionalismo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.004369622542088583, "conta_segunda_via": 0.001429852291901313, "negociacao_divida": 0.9860948990282774, "sem_correspondencia": 0.008105626137732764}, "confidence": 0.9814598653710366, "input_tokens": 342, "latency_ms": 81.58187399999406} +{"id": "g0045-negociacao_divida-regionalismo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.00046881926914063815, "vas_cancelamento": 0.00022304695184153744, "portabilidade": 0.00038726108359453187, "atendimento_humano": 0.00026548580466250935, "negociacao_divida": 0.9968726754904004, "marketplace_compra": 0.0002482994233996073, "plano_troca": 6.519860457938931e-05, "suporte_sem_sinal": 0.00011726105326332695, "conta_vencimento": 0.0005799274013128454, "negociacao_religacao": 4.3584118075000327e-05, "seguranca_fraude": 0.00025502440131541185, "sem_correspondencia": 0.0004734163984147188}, "confidence": 0.9965883732622551, "input_tokens": 555, "latency_ms": 143.12950199999364} +{"id": "g0045-negociacao_divida-regionalismo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.0026933461694345524, "negociacao_religacao": 0.0011248495122933395, "negociacao_divida": 0.9868092066601709, "sem_correspondencia": 0.009372597658101205}, "confidence": 0.9824122755468946, "input_tokens": 334, "latency_ms": 77.19346600001131} +{"id": "g0045-negociacao_divida-regionalismo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9964497797860741, "internet_pacote_adicional": 0.0005878386846951048, "roaming_pacote": 0.0003795053298594448, "conta_segunda_via": 0.00041185918203318593, "conta_debito_automatico_digital": 0.0009603824814967641, "cadastro_atualizacao": 0.00026126187743234633, "roaming_cobranca": 0.00016840286326404844, "suporte_configuracao": 7.443257831771053e-05, "negociacao_religacao": 0.00021050217934985032, "marketplace_pedido": 1.4864412889756777e-05, "internet_consumo": 5.2211876406551076e-05, "roaming_duvida": 5.99991234232458e-05, "portabilidade": 3.8067450244584725e-05, "conta_pagamento_confirmacao": 4.175329053308645e-05, "marketplace_compra": 4.479927036677502e-05, "sem_correspondencia": 0.0002443396136133517}, "confidence": 0.9962130984384793, "input_tokens": 671, "latency_ms": 177.88329300000782} +{"id": "g0045-negociacao_divida-regionalismo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.003434915948865705, "negociacao_divida": 0.9878758627726899, "conta_segunda_via": 0.0036191649356307515, "sem_correspondencia": 0.0050700563428136575}, "confidence": 0.9838344836969198, "input_tokens": 332, "latency_ms": 77.2062700000049} +{"id": "g0045-negociacao_divida-regionalismo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 131, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"bonus_nao_recebido": 0.00047446263211592225, "conta_contestacao": 0.00032594850353262397, "roaming_cobranca": 0.0004623821411858353, "desconto_retencao": 0.0006033703588105355, "negociacao_divida": 0.9959514147102212, "fidelidade_resgate": 0.0002884831465791134, "vas_cancelamento": 5.698926672600576e-05, "plano_troca": 0.00014285800642663707, "negociacao_religacao": 0.0004898062162213449, "internet_consumo": 5.91445661031774e-05, "conta_segunda_via": 0.0002496599257435294, "sem_correspondencia": 0.0008954805263339852}, "confidence": 0.9955833615020597, "input_tokens": 569, "latency_ms": 146.34129899999948} +{"id": "g0045-negociacao_divida-regionalismo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"recarga_saldo": 0.0002980135261637518, "negociacao_divida": 0.9983894523221376, "fidelidade_resgate": 0.0002806630019021603, "plano_troca": 0.0002825504422343535, "recarga_realizar": 0.00014658006607557266, "conta_segunda_via": 0.00018224482306843236, "beneficios_consulta": 8.053439511951992e-05, "negociacao_religacao": 8.37060312273777e-05, "atendimento_humano": 8.693315395739484e-05, "vas_contratacao": 1.01405161547276e-05, "conta_contestacao": 5.409799541383988e-05, "conta_vencimento": 2.5813669371490526e-05, "roaming_duvida": 1.3123403671705032e-05, "seguranca_fraude": 1.0140158343297454e-05, "suporte_configuracao": 1.558252518218877e-05, "sem_correspondencia": 4.042396997648994e-05}, "confidence": 0.9982820824769468, "input_tokens": 677, "latency_ms": 180.01173900000822} +{"id": "g0048-negociacao_divida-indireto_multiplo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9810147118751152, "conta_segunda_via": 0.004053802959008015, "negociacao_religacao": 0.005204927909294565, "sem_correspondencia": 0.009726557256582028}, "confidence": 0.974686282500154, "input_tokens": 330, "latency_ms": 77.42499699998007} +{"id": "g0048-negociacao_divida-indireto_multiplo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao", "conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 154, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9142807390273213, "negociacao_religacao": 0.005566064153482201, "conta_segunda_via": 0.0732299089670446, "sem_correspondencia": 0.006923287852151893}, "confidence": 0.8857076520364283, "input_tokens": 340, "latency_ms": 82.30372600002056} +{"id": "g0048-negociacao_divida-indireto_multiplo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0016819195219621196, "recarga_nao_creditada": 0.000504338193140321, "vas_cancelamento": 0.00036682112621674883, "seguranca_fraude": 0.00048004924541545334, "suporte_configuracao": 0.0006658375446436246, "negociacao_divida": 0.9933026635164587, "conta_segunda_via": 0.00028559967527215264, "sem_correspondencia": 0.0027127711768907925}, "confidence": 0.9923459011616673, "input_tokens": 448, "latency_ms": 103.88431199999104} +{"id": "g0048-negociacao_divida-indireto_multiplo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_divida", "negociacao_religacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 0.0025837827163470496, "parceiros_ofertas": 0.0005388119416328722, "vas_contratacao": 0.0003411417787653826, "cadastro_atualizacao": 0.0006755274244731468, "negociacao_divida": 0.40317229433010493, "conta_segunda_via": 0.0005065520907616664, "negociacao_religacao": 0.5503648856972353, "sem_correspondencia": 0.04181700402067969}, "confidence": 0.48613129793969734, "input_tokens": 437, "latency_ms": 104.12789899999098} +{"id": "g0048-negociacao_divida-indireto_multiplo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9974224206042139, "conta_segunda_via": 0.000508771653839366, "marketplace_compra": 0.0002893278513295329, "vas_contratacao": 0.0001625646548469264, "recarga_saldo": 0.0003904345158454318, "plano_troca": 0.00016006050309463736, "fidelidade_pontos": 0.00013811177126544363, "internet_consumo": 8.476875354407876e-05, "cadastro_atualizacao": 4.632451609605801e-05, "cancelamento_linha": 1.4193055244472906e-05, "suporte_chip_esim": 3.2783779610176527e-05, "conta_contestacao": 0.00016458290696062564, "negociacao_religacao": 0.0002621945878745474, "internet_pacote_adicional": 5.9816571978176876e-05, "plano_nova_linha": 6.41242604031015e-05, "sem_correspondencia": 0.000199520013853487}, "confidence": 0.9972505819778282, "input_tokens": 667, "latency_ms": 177.3027769999942} +{"id": "g0048-negociacao_divida-indireto_multiplo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"roaming_duvida": 0.006812698561708327, "conta_segunda_via": 0.023180841860779726, "negociacao_religacao": 0.000523050315090252, "seguranca_perda_roubo": 0.008447136933119949, "cadastro_atualizacao": 0.001494917989991629, "marketplace_compra": 0.007570469971084335, "negociacao_divida": 0.8223089975324429, "conta_contestacao": 0.0005504039758101088, "conta_explicacao": 0.10958332155499288, "fidelidade_pontos": 0.0045566995320704155, "troca_numero": 0.0005733309333465801, "sem_correspondencia": 0.014398130839563003}, "confidence": 0.8061552700353922, "input_tokens": 564, "latency_ms": 146.29830399999832} +{"id": "g0048-negociacao_divida-indireto_multiplo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"desconto_retencao": 0.0016744136621356875, "beneficios_consulta": 0.00026271449976218383, "seguranca_fraude": 0.0003604946086193647, "vas_consulta": 0.0005268929608588207, "conta_explicacao": 0.0007292970683669494, "vas_contratacao": 0.0003214290014363612, "marketplace_compra": 0.00023317516126147096, "suporte_sem_sinal": 0.0002013579779397641, "cancelamento_linha": 0.002292309854255298, "marketplace_pedido": 0.00030726272848873357, "recarga_nao_creditada": 0.0002936283796455964, "negociacao_religacao": 0.005121915082907036, "reclamacao_atendimento": 0.001313568780155271, "negociacao_divida": 0.9855573991625388, "conta_segunda_via": 0.00018425366869312087, "sem_correspondencia": 0.0006198874029355219}, "confidence": 0.9845945591067079, "input_tokens": 668, "latency_ms": 180.11453700000857} +{"id": "g0048-negociacao_divida-indireto_multiplo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.002228498893473949, "conta_contestacao": 0.0008477939078009255, "conta_segunda_via": 0.0011350617837973768, "conta_debito_automatico_digital": 0.0008235960721818319, "negociacao_divida": 0.9898500614311105, "vas_consulta": 0.00036388474148436574, "atendimento_humano": 0.0003019591674792906, "recarga_realizar": 0.0004884240495894406, "internet_pacote_adicional": 0.0003889461234135364, "negociacao_religacao": 4.2401014734772765e-05, "desconto_retencao": 0.0005460715708786899, "sem_correspondencia": 0.002983301244055071}, "confidence": 0.9889273397430294, "input_tokens": 548, "latency_ms": 142.71097700000723} +{"id": "g0048-negociacao_divida-indireto_multiplo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.004846144790692677, "negociacao_divida": 0.987202923168924, "conta_segunda_via": 0.0033172657519305888, "sem_correspondencia": 0.004633666288452777}, "confidence": 0.9829372308918982, "input_tokens": 325, "latency_ms": 76.19327099999396} +{"id": "g0048-negociacao_divida-indireto_multiplo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.015619968208418357, "negociacao_divida": 0.9236652857875878, "negociacao_religacao": 0.00352872939584537, "sem_correspondencia": 0.057186016608148524}, "confidence": 0.8982203810501167, "input_tokens": 327, "latency_ms": 77.39984299999492} +{"id": "g0048-negociacao_divida-indireto_multiplo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.0007702378512644624, "troca_numero": 0.00034931051664099266, "roaming_pacote": 0.000334500926584821, "marketplace_pedido": 0.00018692609106805844, "negociacao_religacao": 0.00023877222325568092, "conta_segunda_via": 0.0004728244813943567, "negociacao_divida": 0.9933917578165763, "sem_correspondencia": 0.00425567009321542}, "confidence": 0.9924477232189443, "input_tokens": 428, "latency_ms": 102.19602700001928} +{"id": "g0048-negociacao_divida-indireto_multiplo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 119, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"plano_consulta": 0.0012730085804446415, "desconto_retencao": 0.0012123361647453687, "roaming_cobranca": 0.00124382774391612, "suporte_configuracao": 0.0006398196227921639, "fidelidade_resgate": 0.00029078230231520754, "internet_problema_conexao": 0.0002241559376277692, "negociacao_religacao": 0.0004621127148895274, "negociacao_divida": 0.9889579848109924, "conta_segunda_via": 0.0008754225891165884, "internet_pacote_adicional": 0.0003708123102667316, "conta_debito_automatico_digital": 0.0007835739601736263, "sem_correspondencia": 0.0036661632627199335}, "confidence": 0.9879541652483552, "input_tokens": 560, "latency_ms": 145.00191400000517} +{"id": "g0050-negociacao_religacao-informal_abreviado-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.0017322107782390382, "recarga_realizar": 0.0007547450029376016, "bonus_nao_recebido": 0.0004915537332463002, "troca_numero": 0.0002979090659190976, "conta_segunda_via": 0.0006041217031973834, "vas_cancelamento": 0.00034048347488125063, "vas_consulta": 0.0002627754882512226, "reclamacao_atendimento": 0.00016893084041549829, "negociacao_divida": 0.03374252295637671, "negociacao_religacao": 0.9587319356316966, "plano_troca": 0.00025958876390673815, "conta_pagamento_confirmacao": 0.0001452996803214265, "cadastro_atualizacao": 9.942474021069726e-05, "suporte_sem_sinal": 0.0020909699725862683, "seguranca_perda_roubo": 4.943204923877654e-05, "sem_correspondencia": 0.00022809611857536205}, "confidence": 0.9559807313404766, "input_tokens": 666, "latency_ms": 175.86700000001088} +{"id": "g0050-negociacao_religacao-informal_abreviado-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.0019808414148085123, "bonus_nao_recebido": 0.0004439187192417397, "roaming_duvida": 0.00047693067311173256, "beneficios_consulta": 0.0005345436664657494, "conta_debito_automatico_digital": 0.001076870823791856, "internet_pacote_adicional": 0.0007069016138438316, "suporte_sem_sinal": 0.0036707322342236803, "reclamacao_atendimento": 0.00022358151740663705, "conta_pagamento_confirmacao": 0.005306261715942439, "marketplace_pedido": 0.0005704308899870279, "negociacao_divida": 0.000588602860212704, "seguranca_perda_roubo": 0.006602326247211348, "vas_contratacao": 0.0009661268835869266, "suporte_chip_esim": 0.18225800970564857, "negociacao_religacao": 0.7530870438409776, "sem_correspondencia": 0.04150687719353975}, "confidence": 0.7366261800970426, "input_tokens": 680, "latency_ms": 180.6909340000118} +{"id": "g0050-negociacao_religacao-informal_abreviado-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"cadastro_atualizacao": 0.0006390326887958167, "troca_numero": 0.0002003862256362776, "conta_segunda_via": 0.000135899053738307, "recarga_nao_creditada": 0.00022461099098356515, "conta_vencimento": 0.0009181146607280478, "negociacao_religacao": 0.9006607071080334, "marketplace_pedido": 0.0002514578746877127, "negociacao_divida": 0.003543752956196306, "vas_consulta": 0.000812942308424192, "internet_problema_conexao": 0.014538326118544624, "conta_pagamento_confirmacao": 0.07097423721697058, "conta_contestacao": 0.00013669519776750007, "suporte_sem_sinal": 0.00011931115879863502, "reclamacao_atendimento": 0.00042363627658340854, "plano_consulta": 0.00010913122453764974, "sem_correspondencia": 0.006311758939574}, "confidence": 0.8940380875819022, "input_tokens": 643, "latency_ms": 172.97874400000524} +{"id": "g0050-negociacao_religacao-informal_abreviado-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.6982446018237737, "fidelidade_pontos": 0.0007068979548700778, "suporte_chip_esim": 0.0005190869057646765, "cancelamento_linha": 0.0003743714775387239, "parceiros_ofertas": 0.0008248734042100261, "suporte_sem_sinal": 0.25790716676955977, "reclamacao_atendimento": 0.0005405484953980783, "seguranca_fraude": 0.0005638249965890951, "recarga_saldo": 0.009905129024709634, "conta_pagamento_confirmacao": 0.00012707755231724453, "internet_pacote_adicional": 9.649146964456114e-05, "desconto_retencao": 9.859730081641054e-05, "negociacao_divida": 0.00034505791305940024, "vas_cancelamento": 5.5767701289571156e-05, "conta_debito_automatico_digital": 0.0002570202037125772, "sem_correspondencia": 0.029433487006746636}, "confidence": 0.6781275752786918, "input_tokens": 667, "latency_ms": 177.09769600000413} +{"id": "g0050-negociacao_religacao-informal_abreviado-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"conta_pagamento_confirmacao": 0.011238991191288931, "negociacao_religacao": 0.954397554635542, "suporte_sem_sinal": 0.008086461189658382, "sem_correspondencia": 0.026276992983510723}, "confidence": 0.9391967395140557, "input_tokens": 313, "latency_ms": 75.86521499999321} +{"id": "g0050-negociacao_religacao-informal_abreviado-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.9544606653517028, "suporte_sem_sinal": 0.015874352340125308, "conta_pagamento_confirmacao": 0.008119602816748098, "sem_correspondencia": 0.021545379491423735}, "confidence": 0.9392808871356038, "input_tokens": 315, "latency_ms": 76.17666499999132} +{"id": "g0050-negociacao_religacao-informal_abreviado-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"suporte_sem_sinal": 0.035319099441501814, "negociacao_religacao": 0.9001530630779805, "conta_pagamento_confirmacao": 0.0074511904837725965, "sem_correspondencia": 0.057076646996745056}, "confidence": 0.8668707507706407, "input_tokens": 314, "latency_ms": 76.4854669999977} +{"id": "g0050-negociacao_religacao-informal_abreviado-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"troca_numero": 0.00029337923666370575, "seguranca_fraude": 0.000309356164239268, "negociacao_divida": 0.0014637338370723136, "negociacao_religacao": 0.9969301706284543, "roaming_pacote": 0.0003663203335633553, "suporte_sem_sinal": 0.00012515149787999807, "parceiros_ofertas": 5.902910213557791e-05, "cadastro_atualizacao": 6.804037977080595e-05, "bonus_nao_recebido": 8.991271540819334e-05, "fidelidade_resgate": 1.110219272661348e-05, "reclamacao_atendimento": 1.8392350513045102e-05, "roaming_duvida": 3.145346679087964e-05, "desconto_retencao": 3.472237370977388e-05, "conta_pagamento_confirmacao": 9.459380718124821e-05, "atendimento_humano": 2.1238927833783056e-05, "sem_correspondencia": 8.340298605707924e-05}, "confidence": 0.9967255153370183, "input_tokens": 651, "latency_ms": 174.36933000001886} +{"id": "g0050-negociacao_religacao-informal_abreviado-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"suporte_sem_sinal": 0.0033532805088350858, "suporte_chip_esim": 0.0009457460005114188, "conta_pagamento_confirmacao": 0.15343933669150434, "parceiros_ofertas": 0.0004600702299492206, "conta_contestacao": 0.1206367370915339, "negociacao_divida": 0.035061720553053455, "negociacao_religacao": 0.6573912449813888, "sem_correspondencia": 0.028711863943223868}, "confidence": 0.6084471371215872, "input_tokens": 425, "latency_ms": 102.74288499999784} +{"id": "g0050-negociacao_religacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"portabilidade": 0.016967526941890798, "roaming_cobranca": 0.002034843326118418, "reclamacao_atendimento": 0.0032148509676492784, "suporte_configuracao": 0.288115910622466, "desconto_retencao": 0.006360499050239453, "internet_pacote_adicional": 0.004570152773172082, "cancelamento_linha": 0.14420723175349998, "roaming_pacote": 0.004714757352122055, "roaming_duvida": 0.013123241446436559, "vas_cancelamento": 0.005827564246226372, "suporte_sem_sinal": 0.1862682794365207, "troca_numero": 0.0016578307629596476, "conta_pagamento_confirmacao": 0.006770919395312701, "plano_troca": 0.048883886081693764, "negociacao_divida": 0.006688265082327487, "sem_correspondencia": 0.2605942407613648}, "confidence": 0.2406569713306304, "input_tokens": 637, "latency_ms": 171.4260169999875} +{"id": "g0050-negociacao_religacao-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"fidelidade_pontos": 0.013284702733933996, "negociacao_divida": 0.0019855850126415534, "seguranca_perda_roubo": 0.7192122785315475, "plano_nova_linha": 0.0011749418627114057, "suporte_sem_sinal": 0.19344322069132414, "conta_segunda_via": 0.0005801022655613396, "roaming_duvida": 0.0005450385461182751, "atendimento_humano": 0.02670654846390106, "conta_contestacao": 0.0008186649542457063, "conta_pagamento_confirmacao": 0.00032480391128963807, "fidelidade_resgate": 0.003344331530473428, "sem_correspondencia": 0.03857978149625198}, "confidence": 0.6936861220344153, "input_tokens": 546, "latency_ms": 142.1654699999806} +{"id": "g0050-negociacao_religacao-informal_abreviado-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.0007989824757494388, "negociacao_divida": 0.0003921880994235508, "plano_troca": 0.0008473391996390509, "conta_vencimento": 0.0006302576720710789, "negociacao_religacao": 0.9885068578916226, "bonus_nao_recebido": 0.000137986040950193, "internet_problema_conexao": 0.000180221745441528, "internet_consumo": 0.00017275533473647549, "conta_pagamento_confirmacao": 0.00044474567515115853, "internet_pacote_adicional": 2.6733976800414334e-05, "recarga_nao_creditada": 0.00010625227304145013, "suporte_sem_sinal": 0.007319534207578149, "reclamacao_atendimento": 0.00012196995300047575, "recarga_saldo": 0.00012142516902921773, "plano_nova_linha": 7.64374229268257e-05, "sem_correspondencia": 0.00011631286283827595}, "confidence": 0.987740648417731, "input_tokens": 638, "latency_ms": 168.59691299998758} +{"id": "g0051-negociacao_religacao-erros_digitacao-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.0007126159536019345, "suporte_sem_sinal": 0.0004963239083120794, "conta_contestacao": 0.0007372069482425602, "plano_troca": 0.0003292617935583847, "negociacao_religacao": 0.9954983176772152, "conta_pagamento_confirmacao": 0.00037660011024369264, "negociacao_divida": 0.00014568327501323004, "plano_nova_linha": 0.0002073226537076065, "portabilidade": 0.0005801651562765444, "atendimento_humano": 0.00015636093688248942, "marketplace_compra": 0.00018261017433780487, "sem_correspondencia": 0.0005775314126083278}, "confidence": 0.9950890738296895, "input_tokens": 525, "latency_ms": 139.06011100002047} +{"id": "g0051-negociacao_religacao-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"suporte_sem_sinal": 0.0029478220783885297, "troca_numero": 0.0017718764709483247, "negociacao_divida": 0.9807999342126141, "conta_pagamento_confirmacao": 0.002429967667917544, "bonus_nao_recebido": 0.0003648239582228385, "plano_consulta": 0.0002913232930018665, "recarga_saldo": 0.000910608497784193, "roaming_cobranca": 0.00023533205017691594, "conta_explicacao": 0.005310053592834649, "reclamacao_atendimento": 0.004236698234710104, "seguranca_fraude": 0.00025610962470099636, "sem_correspondencia": 0.0004454503186999674}, "confidence": 0.979054473686488, "input_tokens": 549, "latency_ms": 142.78665800000567} +{"id": "g0051-negociacao_religacao-erros_digitacao-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_vencimento": 0.002033471591997541, "seguranca_perda_roubo": 0.00037920986087960836, "negociacao_religacao": 0.9612892070928101, "cancelamento_linha": 0.0008507545976928789, "negociacao_divida": 0.004492237153078372, "parceiros_ofertas": 0.000373779275388665, "plano_consulta": 0.00016325734852251457, "conta_pagamento_confirmacao": 9.338575330900815e-05, "suporte_sem_sinal": 0.029804092424141653, "conta_contestacao": 8.766849899239366e-05, "vas_contratacao": 0.00017417961475865997, "sem_correspondencia": 0.00025875678842876446}, "confidence": 0.9577700441012471, "input_tokens": 519, "latency_ms": 142.07381399998553} +{"id": "g0051-negociacao_religacao-erros_digitacao-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_pagamento_confirmacao": 0.0011413297810680839, "suporte_sem_sinal": 0.00032435244142151515, "marketplace_compra": 0.00040535782600157336, "fidelidade_resgate": 0.00022541860319727502, "plano_troca": 0.0015820819664289618, "negociacao_divida": 0.8882726735536082, "roaming_cobranca": 0.000929272925905143, "cadastro_atualizacao": 0.00025580913640526107, "internet_pacote_adicional": 0.000740129221032598, "vas_cancelamento": 5.7788417343229646e-05, "cancelamento_linha": 0.0007206629153501969, "recarga_saldo": 0.0006922785730718009, "conta_explicacao": 0.0011929034221535538, "roaming_pacote": 0.0007443089773861123, "negociacao_religacao": 0.09576395155534666, "sem_correspondencia": 0.0069516806842798385}, "confidence": 0.8808241851238487, "input_tokens": 648, "latency_ms": 174.13950200000272} +{"id": "g0051-negociacao_religacao-erros_digitacao-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.04544380387357578, "bonus_nao_recebido": 0.0008733299188160023, "suporte_sem_sinal": 0.0008082799105155783, "conta_pagamento_confirmacao": 0.0008938233747074768, "plano_troca": 0.00038401605090000306, "portabilidade": 0.001687523253228711, "negociacao_religacao": 0.9445713367382352, "sem_correspondencia": 0.005337886880021271}, "confidence": 0.9366529562722687, "input_tokens": 433, "latency_ms": 104.09913800000936} +{"id": "g0051-negociacao_religacao-erros_digitacao-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.9720464277706372, "fidelidade_pontos": 0.001206536685726019, "suporte_chip_esim": 0.0007652723996394444, "reclamacao_atendimento": 0.0007651428674408921, "marketplace_pedido": 0.0008382927224337896, "suporte_sem_sinal": 0.0009594858997161875, "parceiros_ofertas": 0.0003352938960421319, "conta_pagamento_confirmacao": 0.0002992610049550439, "conta_debito_automatico_digital": 0.000882946314007996, "seguranca_perda_roubo": 0.0001063674830910451, "cadastro_atualizacao": 0.00014264606441017052, "portabilidade": 0.0009372174232382958, "conta_vencimento": 9.485833950330922e-05, "plano_consulta": 0.0002528713906535269, "negociacao_divida": 0.011949254359748458, "sem_correspondencia": 0.008418125378756611}, "confidence": 0.9701828562886793, "input_tokens": 663, "latency_ms": 176.40233299999863} +{"id": "g0051-negociacao_religacao-erros_digitacao-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.8461472708532545, "conta_pagamento_confirmacao": 0.006651643298068899, "negociacao_divida": 0.11863950464817434, "parceiros_ofertas": 0.0016404806028725665, "atendimento_humano": 0.004250143189942115, "roaming_duvida": 0.0010688405125760716, "suporte_sem_sinal": 0.016538178328399482, "sem_correspondencia": 0.0050639385667120805}, "confidence": 0.8241683095465768, "input_tokens": 419, "latency_ms": 102.4996250000072} +{"id": "g0051-negociacao_religacao-erros_digitacao-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_pagamento_confirmacao": 0.0019139476499026465, "negociacao_religacao": 0.9842335470736367, "atendimento_humano": 0.0011992848598216584, "conta_vencimento": 0.0015063713186556028, "recarga_realizar": 0.00041013914877728233, "plano_troca": 0.00022186432842419786, "negociacao_divida": 0.008799429023660908, "fidelidade_pontos": 9.51227328871708e-05, "suporte_sem_sinal": 0.00010199400125889448, "suporte_configuracao": 1.2244924509658304e-05, "plano_nova_linha": 3.442640690490371e-05, "sem_correspondencia": 0.0014716285315602815}, "confidence": 0.9828002331712404, "input_tokens": 523, "latency_ms": 139.87410499998987} +{"id": "g0051-negociacao_religacao-erros_digitacao-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"suporte_configuracao": 0.0020763942548534613, "roaming_cobranca": 0.0012457830758020715, "negociacao_religacao": 0.9819555604652961, "plano_consulta": 0.0011648299283685281, "recarga_realizar": 0.0020826641165900186, "internet_problema_conexao": 0.0021554442787302818, "seguranca_perda_roubo": 0.00011416754516952376, "conta_pagamento_confirmacao": 0.0001937765116471476, "negociacao_divida": 0.001989926200883172, "suporte_sem_sinal": 0.005217319759788821, "portabilidade": 0.0005744382353233938, "sem_correspondencia": 0.0012296956275476324}, "confidence": 0.9803151568712319, "input_tokens": 528, "latency_ms": 139.58183800002644} +{"id": "g0051-negociacao_religacao-erros_digitacao-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.7067982967195061, "recarga_realizar": 0.0007223614709828138, "conta_pagamento_confirmacao": 0.00032908358989452877, "internet_problema_conexao": 0.0053945957030146485, "atendimento_humano": 0.0028775525115557555, "cancelamento_linha": 0.0008919165432990768, "reclamacao_atendimento": 0.003958329524391034, "conta_vencimento": 0.00022270413627246274, "portabilidade": 0.008212454859216933, "suporte_sem_sinal": 0.000897163946700357, "negociacao_religacao": 0.2677446696892627, "troca_numero": 0.0008775930518248922, "beneficios_consulta": 0.00010595291501007646, "bonus_nao_recebido": 0.0001122300687660739, "parceiros_ofertas": 0.00025427959803459824, "sem_correspondencia": 0.0006008156722679856}, "confidence": 0.6872515165008065, "input_tokens": 615, "latency_ms": 163.60766799999737} +{"id": "g0051-negociacao_religacao-erros_digitacao-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.07054540142077499, "plano_consulta": 0.0004457516771889703, "seguranca_perda_roubo": 0.0005765210494386215, "recarga_saldo": 0.00048121328689166264, "conta_pagamento_confirmacao": 0.000712195716061608, "negociacao_religacao": 0.9200313356102668, "suporte_sem_sinal": 9.295885730917503e-05, "sem_correspondencia": 0.007114622382068215}, "confidence": 0.9086072406974477, "input_tokens": 425, "latency_ms": 102.465656000021} +{"id": "g0051-negociacao_religacao-erros_digitacao-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.859484916865711, "suporte_sem_sinal": 0.010154511064617065, "troca_numero": 0.0018561098379586804, "reclamacao_atendimento": 0.0032397644149962305, "conta_segunda_via": 0.0024399104078657676, "conta_pagamento_confirmacao": 0.00045491220295641434, "plano_nova_linha": 0.00029662006599015994, "beneficios_consulta": 0.00010374994572346132, "negociacao_divida": 0.1111659919427559, "plano_troca": 6.810189842736536e-05, "conta_vencimento": 0.00010223364304094834, "sem_correspondencia": 0.01063317770995702}, "confidence": 0.8467108183989573, "input_tokens": 531, "latency_ms": 140.88642300001197} +{"id": "g0053-negociacao_religacao-emocional-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.005667918511485922, "negociacao_religacao": 0.9482542772370748, "internet_pacote_adicional": 0.002900957157200389, "suporte_sem_sinal": 0.0019916359950297026, "conta_pagamento_confirmacao": 0.00144965506398141, "negociacao_divida": 0.03344074516763049, "fidelidade_resgate": 0.0010318724657262007, "sem_correspondencia": 0.00526293840187098}, "confidence": 0.9408620311280854, "input_tokens": 468, "latency_ms": 110.68489699999873} +{"id": "g0053-negociacao_religacao-emocional-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 145, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.9212088630395081, "conta_pagamento_confirmacao": 0.005191284162874073, "suporte_sem_sinal": 0.06795898440756411, "sem_correspondencia": 0.005640868390053695}, "confidence": 0.8949451507193441, "input_tokens": 343, "latency_ms": 83.13501000000656} +{"id": "g0053-negociacao_religacao-emocional-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_cobranca": 0.0008945580708135532, "fidelidade_resgate": 0.0004237716116536386, "conta_pagamento_confirmacao": 0.0001338581070689769, "conta_debito_automatico_digital": 0.0005612113210150295, "plano_troca": 0.00041155065691804703, "internet_consumo": 0.00028461209528050945, "marketplace_pedido": 0.00024377849649454816, "conta_contestacao": 0.004137408542873358, "conta_segunda_via": 0.0007046975243617967, "negociacao_religacao": 0.6328687686130734, "negociacao_divida": 0.3550725106669136, "suporte_sem_sinal": 0.002794506548281824, "troca_numero": 6.797755441148484e-05, "beneficios_consulta": 0.00035375918968748234, "recarga_saldo": 8.97865277051491e-05, "sem_correspondencia": 0.0009572444734476252}, "confidence": 0.6083933531872782, "input_tokens": 669, "latency_ms": 177.1067990000006} +{"id": "g0053-negociacao_religacao-emocional-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"plano_nova_linha": 0.0015060097728343085, "recarga_nao_creditada": 0.0005058428106081003, "negociacao_divida": 0.004154512221165567, "atendimento_humano": 0.0012912382208309437, "suporte_configuracao": 0.0034597633239892237, "roaming_cobranca": 0.0006167053682571237, "conta_pagamento_confirmacao": 0.0008034963079693541, "negociacao_religacao": 0.9742808375009852, "suporte_sem_sinal": 0.00881920800888651, "vas_contratacao": 0.000176377673150882, "internet_problema_conexao": 0.000521901975969968, "sem_correspondencia": 0.0038641068153527107}, "confidence": 0.9719427318192569, "input_tokens": 549, "latency_ms": 143.5121039999956} +{"id": "g0053-negociacao_religacao-emocional-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.0017724482761369196, "conta_segunda_via": 0.0006150227292573444, "plano_nova_linha": 0.0009480584211604934, "seguranca_perda_roubo": 0.002243616578519731, "conta_pagamento_confirmacao": 0.0005184453891962327, "desconto_retencao": 0.00036562796559959506, "suporte_sem_sinal": 0.025957386864846783, "negociacao_religacao": 0.9549956864933279, "reclamacao_atendimento": 0.011293954927956817, "marketplace_compra": 0.00015924248877479053, "roaming_pacote": 0.00016945569056609462, "sem_correspondencia": 0.0009610541746573013}, "confidence": 0.9509043852654488, "input_tokens": 568, "latency_ms": 145.6522990000053} +{"id": "g0053-negociacao_religacao-emocional-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"plano_troca": 0.006219412285361843, "conta_debito_automatico_digital": 0.0009350629169938341, "negociacao_religacao": 0.8040349509889867, "troca_numero": 0.000226748495147313, "conta_pagamento_confirmacao": 0.0006368164284694834, "suporte_sem_sinal": 0.17127640767039282, "negociacao_divida": 0.0011956141516112468, "sem_correspondencia": 0.015474987063036768}, "confidence": 0.7760399439874134, "input_tokens": 442, "latency_ms": 102.89965500001585} +{"id": "g0053-negociacao_religacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.1035286502837793, "internet_pacote_adicional": 0.007650446173606415, "negociacao_divida": 0.1564626778162173, "marketplace_compra": 0.004204971570037632, "conta_debito_automatico_digital": 0.008121807057191156, "vas_consulta": 0.012628986480994087, "conta_pagamento_confirmacao": 0.0027889706698624567, "sem_correspondencia": 0.7046134899483116}, "confidence": 0.6624154170837847, "input_tokens": 456, "latency_ms": 110.00548299998059} +{"id": "g0053-negociacao_religacao-emocional-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"suporte_sem_sinal": 0.19610164839287433, "negociacao_divida": 0.0095259827969673, "conta_debito_automatico_digital": 0.001889338325454758, "vas_cancelamento": 0.0006830804788811402, "conta_pagamento_confirmacao": 0.0008878726303369188, "plano_consulta": 0.0013737470749395362, "negociacao_religacao": 0.7802132797432204, "reclamacao_atendimento": 0.001198960198456551, "fidelidade_resgate": 0.0006101089596149825, "recarga_nao_creditada": 0.00018379339558714658, "vas_consulta": 0.00014328225495457555, "sem_correspondencia": 0.007188905748712503}, "confidence": 0.7602326688107856, "input_tokens": 572, "latency_ms": 147.11705799999208} +{"id": "g0053-negociacao_religacao-emocional-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_cancelamento": 0.0009490115777872356, "conta_contestacao": 0.0003641652454292598, "vas_contratacao": 0.0005708140350300882, "marketplace_compra": 0.00043409072838463796, "suporte_sem_sinal": 0.017509471714468646, "bonus_nao_recebido": 0.0005260531479087689, "recarga_realizar": 0.0005029383005641646, "negociacao_religacao": 0.9772742822508381, "conta_segunda_via": 0.0007662182314806022, "negociacao_divida": 0.00024617188585834924, "suporte_chip_esim": 0.0001894879757599618, "conta_pagamento_confirmacao": 0.00019287125703877804, "parceiros_ofertas": 4.48762738931088e-05, "cancelamento_linha": 0.0002701669128327474, "marketplace_pedido": 4.5148775489605185e-05, "sem_correspondencia": 0.00011423168723578035}, "confidence": 0.975759234400894, "input_tokens": 679, "latency_ms": 179.11639400000468} +{"id": "g0053-negociacao_religacao-emocional-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.7253845942207576, "negociacao_divida": 0.006321805636155529, "suporte_sem_sinal": 0.23024668713145074, "fidelidade_pontos": 0.0027524382986746543, "desconto_retencao": 0.007988905068563024, "conta_pagamento_confirmacao": 0.0008710083428434796, "cadastro_atualizacao": 0.00012956381693634091, "sem_correspondencia": 0.02630499748461865}, "confidence": 0.6861538219665801, "input_tokens": 447, "latency_ms": 103.76702699997509} +{"id": "g0053-negociacao_religacao-emocional-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 127, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_debito_automatico_digital": 0.0006012535952787979, "conta_contestacao": 0.0004034489702095714, "suporte_chip_esim": 0.0006777223812461882, "negociacao_religacao": 0.7053360216599407, "reclamacao_atendimento": 0.2609919083831984, "fidelidade_pontos": 0.00017736330309898497, "troca_numero": 0.00035716985115869323, "suporte_sem_sinal": 0.028059560355562292, "parceiros_ofertas": 0.00017328376927245586, "conta_pagamento_confirmacao": 2.420677559254729e-05, "negociacao_divida": 0.00011293676295796226, "vas_contratacao": 5.243339245294634e-05, "portabilidade": 0.001980663055615083, "seguranca_fraude": 0.0007567482598743059, "internet_problema_conexao": 4.154323042948116e-05, "sem_correspondencia": 0.00025373625411149135}, "confidence": 0.6856917564372704, "input_tokens": 675, "latency_ms": 180.2784509999924} +{"id": "g0053-negociacao_religacao-emocional-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 0.0015245294337766376, "recarga_nao_creditada": 0.0011901785749154031, "negociacao_divida": 0.00815998093299064, "conta_pagamento_confirmacao": 0.0006527417863841443, "suporte_sem_sinal": 0.05164998040899495, "cancelamento_linha": 0.0005342703112503703, "negociacao_religacao": 0.9295580575446145, "sem_correspondencia": 0.006730261007073353}, "confidence": 0.9194949229081307, "input_tokens": 438, "latency_ms": 103.30563000002257} +{"id": "g0058-recarga_realizar-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"roaming_cobranca": 0.015176930902548636, "bonus_nao_recebido": 0.09476237751818892, "recarga_saldo": 0.4963428250751649, "suporte_configuracao": 0.005579392570338187, "conta_pagamento_confirmacao": 0.013711096769153863, "recarga_nao_creditada": 0.27147899148790433, "roaming_pacote": 0.0022575043805336294, "sem_correspondencia": 0.10069088129616749}, "confidence": 0.42439180008590277, "input_tokens": 420, "latency_ms": 101.40679200000591} +{"id": "g0058-recarga_realizar-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_vencimento": 0.003092261656883099, "reclamacao_atendimento": 0.0009832263121391032, "parceiros_ofertas": 0.001746266663638155, "recarga_nao_creditada": 0.5368370571967059, "recarga_saldo": 0.4097784359034976, "seguranca_fraude": 0.00022599974632591448, "desconto_retencao": 0.00016351137553230642, "conta_pagamento_confirmacao": 0.00020497814752684895, "internet_pacote_adicional": 0.000692701773922673, "roaming_pacote": 4.697017363732399e-05, "atendimento_humano": 6.12888214245957e-05, "conta_debito_automatico_digital": 8.140507742296875e-05, "conta_explicacao": 0.0001246929162031415, "bonus_nao_recebido": 0.04274355161946015, "conta_contestacao": 0.0001954512940204098, "sem_correspondencia": 0.0030222013216600193}, "confidence": 0.5059595276764862, "input_tokens": 642, "latency_ms": 172.95431799999506} +{"id": "g0058-recarga_realizar-erros_digitacao-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.007768812572318447, "recarga_nao_creditada": 0.3440470520305328, "recarga_realizar": 0.45546538844039974, "sem_correspondencia": 0.192718746956749}, "confidence": 0.27395385125386634, "input_tokens": 298, "latency_ms": 75.24444099999528} +{"id": "g0058-recarga_realizar-erros_digitacao-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 0.0036012753662330835, "seguranca_fraude": 0.0004943381013731606, "conta_contestacao": 0.0011751871388408083, "recarga_realizar": 0.7761468800257783, "cadastro_atualizacao": 0.0003909503348336728, "vas_contratacao": 0.00010090658168914366, "suporte_configuracao": 0.0002663383856115831, "fidelidade_resgate": 0.00011389559886167786, "marketplace_compra": 0.00019370931529504146, "desconto_retencao": 3.499608323976545e-05, "reclamacao_atendimento": 8.158076355025174e-05, "recarga_saldo": 0.11796174464369559, "marketplace_pedido": 0.00016080399086641244, "conta_segunda_via": 0.0005862597159279377, "recarga_nao_creditada": 0.09089540962952448, "sem_correspondencia": 0.007795724324679091}, "confidence": 0.7612233386941637, "input_tokens": 673, "latency_ms": 179.99503100000425} +{"id": "g0058-recarga_realizar-erros_digitacao-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.006390711224425042, "internet_pacote_adicional": 0.000867708004317879, "recarga_realizar": 0.9123628342885668, "vas_consulta": 0.002765827169861683, "internet_consumo": 0.0031872949405258363, "vas_cancelamento": 0.0008815914055618113, "recarga_saldo": 0.04485450021078967, "suporte_chip_esim": 0.0006363902161156911, "plano_troca": 0.003007767885843339, "recarga_nao_creditada": 0.013771031482777136, "roaming_duvida": 0.0010180558569865244, "sem_correspondencia": 0.010256287314228507}, "confidence": 0.904395819223891, "input_tokens": 526, "latency_ms": 139.54628599998387} +{"id": "g0058-recarga_realizar-erros_digitacao-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"plano_consulta": 0.002199541293541895, "conta_debito_automatico_digital": 0.0007854599762318652, "recarga_realizar": 0.8828192781565053, "conta_vencimento": 0.0024331626768379733, "parceiros_ofertas": 0.0011743361416496044, "cadastro_atualizacao": 0.00039767989681932075, "recarga_saldo": 0.08433089031639295, "fidelidade_pontos": 0.0004422681114111596, "cancelamento_linha": 0.0005924071181111123, "atendimento_humano": 0.0006516661836917098, "portabilidade": 0.0002880955315614789, "seguranca_perda_roubo": 0.0001124872133710153, "plano_nova_linha": 0.00019418742956737382, "internet_problema_conexao": 0.00018485333581964728, "recarga_nao_creditada": 0.0014341134961817566, "sem_correspondencia": 0.02195957312230597}, "confidence": 0.8750072300336057, "input_tokens": 611, "latency_ms": 163.22710200000756} +{"id": "g0058-recarga_realizar-erros_digitacao-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.12050178466484004, "recarga_realizar": 0.8502754625600112, "recarga_saldo": 0.011188387655640388, "sem_correspondencia": 0.018034365119508435}, "confidence": 0.8003672834133481, "input_tokens": 300, "latency_ms": 74.7115370000131} +{"id": "g0058-recarga_realizar-erros_digitacao-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"seguranca_perda_roubo": 0.005396839927728833, "plano_consulta": 0.0012012293305967247, "plano_troca": 0.000866806999720595, "recarga_nao_creditada": 0.10216240018054812, "reclamacao_atendimento": 0.022858034125593257, "marketplace_compra": 0.0018922967699894799, "recarga_realizar": 0.8162996050302819, "recarga_saldo": 0.006967258861647994, "bonus_nao_recebido": 0.001351366933161238, "troca_numero": 9.61604514313493e-05, "internet_consumo": 0.0004153297663266772, "sem_correspondencia": 0.04049267162297404}, "confidence": 0.7995995691239437, "input_tokens": 524, "latency_ms": 137.37861599997814} +{"id": "g0058-recarga_realizar-erros_digitacao-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"negociacao_divida": 0.02156871227214446, "plano_troca": 0.0012833435223682606, "conta_segunda_via": 0.0008607033760615531, "conta_explicacao": 0.0008121910057494572, "internet_problema_conexao": 0.002012477530382821, "desconto_retencao": 0.001839320070702638, "internet_pacote_adicional": 0.0011282614901284285, "roaming_pacote": 0.0003289157172361875, "negociacao_religacao": 0.010683841374193887, "recarga_nao_creditada": 0.36802891802086063, "portabilidade": 0.00042092236918162354, "reclamacao_atendimento": 0.0011915475329501285, "conta_debito_automatico_digital": 0.0006343046313743944, "recarga_realizar": 0.4625179500419941, "recarga_saldo": 0.007306969763335417, "sem_correspondencia": 0.11938162128133609}, "confidence": 0.426685813378127, "input_tokens": 640, "latency_ms": 168.72810099999924} +{"id": "g0058-recarga_realizar-erros_digitacao-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.0029658087023034458, "parceiros_ofertas": 0.0003594377710211806, "conta_segunda_via": 0.00046597375139730425, "desconto_retencao": 0.00027355016760555255, "bonus_nao_recebido": 0.0017175836955078715, "recarga_realizar": 0.9854152868199223, "seguranca_fraude": 0.00014550352592361104, "negociacao_religacao": 0.0003596510475180756, "beneficios_consulta": 0.0003484747317007065, "recarga_nao_creditada": 0.0004899622448920859, "recarga_saldo": 0.0008756448152519369, "sem_correspondencia": 0.0065831227269558925}, "confidence": 0.9840894038035514, "input_tokens": 538, "latency_ms": 140.9963759999755} +{"id": "g0058-recarga_realizar-erros_digitacao-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"reclamacao_atendimento": 0.0034882534764176746, "suporte_chip_esim": 0.0034925258558896085, "negociacao_religacao": 0.002532563934381237, "marketplace_pedido": 0.0006205785124065489, "recarga_realizar": 0.958388789654512, "recarga_nao_creditada": 0.008482185538742805, "recarga_saldo": 0.0008972063449919864, "sem_correspondencia": 0.022097896682657943}, "confidence": 0.9524443310337283, "input_tokens": 426, "latency_ms": 102.03619200001413} +{"id": "g0058-recarga_realizar-erros_digitacao-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_contestacao": 0.0027923010005230556, "recarga_nao_creditada": 0.0018792661175805049, "portabilidade": 0.0034088147175523674, "recarga_saldo": 0.0005564914839832265, "parceiros_ofertas": 0.00033527572714107213, "troca_numero": 0.0014378915000476994, "recarga_realizar": 0.9773895368111493, "sem_correspondencia": 0.012200422642022833}, "confidence": 0.9741594706413135, "input_tokens": 387, "latency_ms": 102.89726499999574} +{"id": "g0059-recarga_realizar-regionalismo-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.020700480596448707, "recarga_nao_creditada": 0.04387790976194755, "recarga_realizar": 0.9099091719017782, "sem_correspondencia": 0.025512437739825488}, "confidence": 0.8798788958690377, "input_tokens": 325, "latency_ms": 77.64775600000462} +{"id": "g0059-recarga_realizar-regionalismo-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"negociacao_divida": 0.0017917156608651405, "recarga_realizar": 0.9842458779610053, "plano_nova_linha": 0.0021556473664781153, "recarga_nao_creditada": 0.003283341735879252, "fidelidade_resgate": 0.0004985460342785672, "suporte_chip_esim": 0.0001859880674678506, "roaming_cobranca": 0.00010729869892642467, "conta_debito_automatico_digital": 0.00010928524636606238, "marketplace_compra": 0.00040456972271709653, "recarga_saldo": 0.006701125122475813, "cadastro_atualizacao": 8.130673910797057e-05, "sem_correspondencia": 0.00043529764443234507}, "confidence": 0.9828136850483692, "input_tokens": 551, "latency_ms": 143.46084700000006} +{"id": "g0059-recarga_realizar-regionalismo-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"desconto_retencao": 0.0031394326468854113, "negociacao_religacao": 0.0006167823385903617, "recarga_realizar": 0.9677669662317432, "marketplace_pedido": 0.0012569562089295922, "parceiros_ofertas": 0.0008176393624292189, "internet_pacote_adicional": 0.001494038926725499, "conta_vencimento": 0.0005725832853584517, "recarga_saldo": 0.020148888294993336, "plano_nova_linha": 0.0008388647184656397, "recarga_nao_creditada": 0.002731187527315306, "suporte_chip_esim": 0.00028353795850308674, "sem_correspondencia": 0.0003331225000609794}, "confidence": 0.9648366904346289, "input_tokens": 534, "latency_ms": 141.97760999999787} +{"id": "g0059-recarga_realizar-regionalismo-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.007295224470812842, "recarga_nao_creditada": 0.013008344029357818, "recarga_realizar": 0.966086262982433, "seguranca_perda_roubo": 0.0024365687734753416, "roaming_pacote": 0.0024445381028774236, "negociacao_religacao": 0.000922658437663158, "internet_pacote_adicional": 0.00018778536457766796, "sem_correspondencia": 0.007618617838802767}, "confidence": 0.9612414434084947, "input_tokens": 413, "latency_ms": 103.26962400000639} +{"id": "g0059-recarga_realizar-regionalismo-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"internet_problema_conexao": 0.0020814077737653686, "fidelidade_pontos": 0.00030699462562177714, "roaming_cobranca": 0.00023202050235306422, "conta_segunda_via": 0.0002580737258649347, "seguranca_perda_roubo": 0.0004966243983256263, "atendimento_humano": 0.000779099301521498, "suporte_chip_esim": 0.000981225954719162, "negociacao_religacao": 0.0007145007046145747, "troca_numero": 0.0014582689029175584, "recarga_saldo": 0.24744565556985212, "recarga_nao_creditada": 0.000998173807454477, "seguranca_fraude": 0.001083603003285482, "portabilidade": 0.00017555146876182604, "marketplace_compra": 0.0032543173070336442, "recarga_realizar": 0.7209472002890047, "sem_correspondencia": 0.01878728266490421}, "confidence": 0.7023436803082715, "input_tokens": 647, "latency_ms": 173.4145450000142} +{"id": "g0059-recarga_realizar-regionalismo-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0011956584984788546, "reclamacao_atendimento": 0.0006330787204143094, "internet_pacote_adicional": 0.0007260903753168743, "recarga_nao_creditada": 0.05805464063786558, "seguranca_fraude": 0.0010031683153862566, "fidelidade_pontos": 0.0003649888959328017, "negociacao_religacao": 0.0005755167607890456, "recarga_realizar": 0.9362384958355565, "plano_troca": 0.0004716382173803514, "marketplace_pedido": 0.00010068064821032914, "beneficios_consulta": 0.00017594335104158162, "parceiros_ofertas": 0.00017711625468617482, "conta_segunda_via": 4.987852724172142e-05, "roaming_cobranca": 5.926159783985469e-05, "troca_numero": 3.350647321215898e-05, "sem_correspondencia": 0.00014033689064753922}, "confidence": 0.9319877288912601, "input_tokens": 647, "latency_ms": 175.88502999998923} +{"id": "g0059-recarga_realizar-regionalismo-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 0.003016653297060333, "conta_debito_automatico_digital": 0.0005640447445576793, "recarga_nao_creditada": 0.4676639150282235, "bonus_nao_recebido": 0.002062482713327282, "recarga_realizar": 0.5190894172124223, "recarga_saldo": 0.0016150107823118712, "fidelidade_resgate": 0.0001647360338646949, "beneficios_consulta": 8.383320945841312e-05, "troca_numero": 0.00023960838075064495, "reclamacao_atendimento": 0.00011412346352824326, "roaming_pacote": 0.000108736724387829, "sem_correspondencia": 0.005277438410107263}, "confidence": 0.47537027332264253, "input_tokens": 543, "latency_ms": 141.3415399999849} +{"id": "g0059-recarga_realizar-regionalismo-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_chip_esim": 0.0006462666274430522, "fidelidade_pontos": 0.00012768681811458837, "atendimento_humano": 0.00025872306532083336, "recarga_nao_creditada": 0.06689708415317369, "recarga_saldo": 0.09524582658633797, "recarga_realizar": 0.831498661548444, "vas_consulta": 0.0003930391186940376, "sem_correspondencia": 0.004932712082471913}, "confidence": 0.8074270417696503, "input_tokens": 431, "latency_ms": 102.08828800000447} +{"id": "g0059-recarga_realizar-regionalismo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"beneficios_consulta": 0.002220275446465679, "plano_nova_linha": 0.0002918158771726428, "reclamacao_atendimento": 0.00016127041937580332, "internet_problema_conexao": 0.0004993190625653766, "suporte_chip_esim": 0.0012693928832740063, "recarga_saldo": 0.06090102881601032, "marketplace_compra": 0.0004957629966503993, "roaming_duvida": 0.00033260567369359205, "recarga_nao_creditada": 0.012831930383372133, "internet_consumo": 0.00026405765962741134, "roaming_pacote": 0.00037811601691093474, "vas_cancelamento": 0.0007368054726121946, "recarga_realizar": 0.8963021046669956, "troca_numero": 0.00048222297890069654, "negociacao_religacao": 0.0002474139890005632, "sem_correspondencia": 0.022585877657372768}, "confidence": 0.8893889116447953, "input_tokens": 639, "latency_ms": 169.52964600000087} +{"id": "g0059-recarga_realizar-regionalismo-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.017583973406968094, "recarga_nao_creditada": 0.14742382257756484, "recarga_realizar": 0.7297710909004685, "sem_correspondencia": 0.10522111311499853}, "confidence": 0.6396947878672913, "input_tokens": 309, "latency_ms": 75.87092900001835} +{"id": "g0059-recarga_realizar-regionalismo-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.011395010701684936, "conta_segunda_via": 0.001800541758905847, "recarga_realizar": 0.9654954534440313, "negociacao_divida": 0.0024629247895712565, "reclamacao_atendimento": 0.0010498711778899699, "marketplace_compra": 0.0006598562310972987, "recarga_saldo": 0.0022583648571401684, "sem_correspondencia": 0.014877977039679083}, "confidence": 0.9605662325074646, "input_tokens": 442, "latency_ms": 103.43417699999691} +{"id": "g0059-recarga_realizar-regionalismo-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_nova_linha": 0.004212955171890082, "recarga_realizar": 0.9407098357892555, "portabilidade": 0.005792714255855584, "fidelidade_resgate": 0.0007584606547942574, "internet_problema_conexao": 0.0011520874199989887, "recarga_saldo": 0.03059839816629116, "recarga_nao_creditada": 0.00840722830237636, "sem_correspondencia": 0.008368320239538091}, "confidence": 0.9322398123305776, "input_tokens": 411, "latency_ms": 103.68519900001161} +{"id": "g0060-recarga_realizar-emocional-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.006148712061354602, "conta_explicacao": 0.0007181336637279588, "internet_consumo": 0.0012596656758688978, "marketplace_compra": 0.00023109061510429626, "beneficios_consulta": 0.0004046494304476233, "seguranca_fraude": 0.0007322776777259867, "desconto_retencao": 0.0004469174603181412, "recarga_nao_creditada": 0.0010254545093586428, "suporte_chip_esim": 0.000878676222077576, "recarga_realizar": 0.9809036120179723, "reclamacao_atendimento": 0.000209770256953711, "sem_correspondencia": 0.007041040409090325}, "confidence": 0.9791675767468788, "input_tokens": 554, "latency_ms": 143.45535399999676} +{"id": "g0060-recarga_realizar-emocional-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 0.0058572767514993495, "recarga_saldo": 0.0560220560450415, "roaming_pacote": 0.0020050462096943633, "reclamacao_atendimento": 0.0004661125107910292, "internet_consumo": 0.0007798240594186556, "negociacao_divida": 0.03815389569951842, "parceiros_ofertas": 0.0001266723081264546, "seguranca_perda_roubo": 6.71233989059831e-05, "recarga_realizar": 0.8431747506155784, "conta_explicacao": 0.000234640996520107, "recarga_nao_creditada": 0.00043932130574822974, "sem_correspondencia": 0.05267328009915746}, "confidence": 0.8289179097624492, "input_tokens": 526, "latency_ms": 138.26642899999797} +{"id": "g0060-recarga_realizar-emocional-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"suporte_configuracao": 0.0009511149894059274, "recarga_realizar": 0.1151145106805262, "conta_debito_automatico_digital": 0.0048042455359231925, "recarga_nao_creditada": 0.856120682179198, "negociacao_religacao": 0.0018965123610358145, "recarga_saldo": 0.0003987754594330748, "fidelidade_pontos": 5.298120737010095e-05, "sem_correspondencia": 0.020661177587107695}, "confidence": 0.8355664939190833, "input_tokens": 436, "latency_ms": 103.02627900000516} +{"id": "g0060-recarga_realizar-emocional-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.0029241880074029896, "bonus_nao_recebido": 0.000659445222602698, "marketplace_compra": 0.0005789925436887046, "suporte_chip_esim": 0.0007127036310097329, "recarga_nao_creditada": 0.07826227252625935, "recarga_saldo": 0.06489045882593433, "fidelidade_resgate": 0.0002455943721345386, "internet_consumo": 0.00016192318593515227, "recarga_realizar": 0.8454588556789299, "conta_debito_automatico_digital": 0.00019308882448748, "vas_contratacao": 0.00010107935082449956, "sem_correspondencia": 0.005811397830790799}, "confidence": 0.8314096607406505, "input_tokens": 555, "latency_ms": 144.6824500000048} +{"id": "g0060-recarga_realizar-emocional-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"roaming_duvida": 0.004745370885933823, "recarga_saldo": 0.11649850713750276, "recarga_nao_creditada": 0.04775862095602441, "troca_numero": 0.0008763307110275759, "recarga_realizar": 0.8215696551406395, "plano_nova_linha": 0.0013245455690308972, "suporte_sem_sinal": 0.0001740256382949401, "sem_correspondencia": 0.007052943961546134}, "confidence": 0.7960796058750166, "input_tokens": 407, "latency_ms": 102.43949700000599} +{"id": "g0060-recarga_realizar-emocional-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"parceiros_ofertas": 0.00223812919495142, "plano_nova_linha": 0.00032306745416132065, "recarga_realizar": 0.6758277786306153, "marketplace_pedido": 0.00029342191537493805, "recarga_nao_creditada": 0.27129709138175995, "internet_consumo": 0.0008173150725832386, "recarga_saldo": 0.010793586787818988, "sem_correspondencia": 0.038409609562735085}, "confidence": 0.6295174612921317, "input_tokens": 409, "latency_ms": 104.53049499997746} +{"id": "g0060-recarga_realizar-emocional-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 0.0014144220865603184, "vas_consulta": 0.0003899296980739353, "suporte_configuracao": 0.0007079209183261612, "recarga_nao_creditada": 0.3699436425061775, "roaming_pacote": 0.006776401998031781, "recarga_realizar": 0.6188722799862664, "suporte_chip_esim": 0.00021596587299741365, "negociacao_religacao": 0.00011634906978605224, "conta_debito_automatico_digital": 8.57291658511294e-05, "recarga_saldo": 0.00011523376268179614, "marketplace_pedido": 2.4619014815740458e-05, "sem_correspondencia": 0.001337505920431712}, "confidence": 0.5842243054395632, "input_tokens": 546, "latency_ms": 142.73274799998603} +{"id": "g0060-recarga_realizar-emocional-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.54238229094216, "recarga_saldo": 0.011096773702125848, "recarga_nao_creditada": 0.33375560398671195, "sem_correspondencia": 0.11276533136900234}, "confidence": 0.3898430545895466, "input_tokens": 305, "latency_ms": 75.58470099999681} +{"id": "g0060-recarga_realizar-emocional-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 0.31603034397937546, "cancelamento_linha": 0.004742655976148488, "plano_consulta": 0.0028418984468277985, "roaming_cobranca": 0.0029470324191586956, "recarga_saldo": 0.6269031374746761, "vas_contratacao": 0.0012188700189846651, "reclamacao_atendimento": 0.0005587923795173882, "sem_correspondencia": 0.04475726930531147}, "confidence": 0.573603585685344, "input_tokens": 421, "latency_ms": 116.86466400001905} +{"id": "g0060-recarga_realizar-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.4766498832040548, "vas_consulta": 0.0015954501104641118, "conta_explicacao": 0.0010435618279430769, "recarga_nao_creditada": 0.4024100743532882, "seguranca_perda_roubo": 0.0017628707874573688, "cadastro_atualizacao": 0.00022519856379797995, "negociacao_religacao": 0.00044246118149443797, "cancelamento_linha": 6.423387805568402e-05, "negociacao_divida": 0.0009960885092471076, "recarga_saldo": 0.11212763658007621, "roaming_duvida": 0.00012538049271331556, "internet_consumo": 0.00013747718380888508, "marketplace_compra": 8.011871754262747e-05, "portabilidade": 0.00016422150951383118, "atendimento_humano": 0.00033486939774148163, "sem_correspondencia": 0.0018404737028008425}, "confidence": 0.4417598754176585, "input_tokens": 628, "latency_ms": 168.71339900001203} +{"id": "g0060-recarga_realizar-emocional-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.04500594190611328, "recarga_realizar": 0.8814319351250185, "recarga_nao_creditada": 0.048438994955350916, "sem_correspondencia": 0.025123128013517383}, "confidence": 0.841909246833358, "input_tokens": 306, "latency_ms": 74.26438499999222} +{"id": "g0060-recarga_realizar-emocional-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0012242673991858487, "conta_segunda_via": 0.0004950333565003162, "beneficios_consulta": 0.0007568179619530461, "roaming_duvida": 0.0002526963153073648, "recarga_realizar": 0.7582974132413561, "reclamacao_atendimento": 0.19315328849203972, "recarga_nao_creditada": 0.015945308939879957, "sem_correspondencia": 0.029875174293777597}, "confidence": 0.7237684722758356, "input_tokens": 436, "latency_ms": 102.53581999998573} +{"id": "g0063-recarga_saldo-curto_neutro-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0036045861557698422, "internet_consumo": 0.001407277011289096, "suporte_chip_esim": 0.001315275797701986, "internet_pacote_adicional": 0.0007811062211662994, "recarga_saldo": 0.9845473935327346, "recarga_nao_creditada": 0.0005651228516867987, "fidelidade_pontos": 5.8080523237398626e-05, "sem_correspondencia": 0.0077211579064140464}, "confidence": 0.9823398783231251, "input_tokens": 413, "latency_ms": 104.06427899999926} +{"id": "g0063-recarga_saldo-curto_neutro-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0635697304547436, "internet_problema_conexao": 0.005538760148548062, "conta_pagamento_confirmacao": 0.014477264158533221, "roaming_pacote": 0.004146358109486123, "recarga_realizar": 0.142752063342917, "bonus_nao_recebido": 0.010333590152555961, "recarga_nao_creditada": 0.013524660735171303, "sem_correspondencia": 0.7456575728980448}, "confidence": 0.7093229404549083, "input_tokens": 409, "latency_ms": 103.98348000001079} +{"id": "g0063-recarga_saldo-curto_neutro-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.2915536077152806, "internet_consumo": 0.08618321538268732, "recarga_realizar": 0.194319744380345, "sem_correspondencia": 0.4279434325216871}, "confidence": 0.23725791002891614, "input_tokens": 293, "latency_ms": 75.71282300000348} +{"id": "g0063-recarga_saldo-curto_neutro-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9665746403351959, "roaming_pacote": 0.0020465120418164924, "suporte_sem_sinal": 0.0023974869590195507, "recarga_nao_creditada": 0.0023019430128044215, "recarga_realizar": 0.002095021698539141, "beneficios_consulta": 0.0005870265024570428, "internet_consumo": 0.0029109389487202413, "sem_correspondencia": 0.021086430501447304}, "confidence": 0.9617995889545092, "input_tokens": 397, "latency_ms": 102.79138300001023} +{"id": "g0063-recarga_saldo-curto_neutro-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"plano_nova_linha": 0.005319170828537531, "seguranca_fraude": 0.00040224658767797674, "recarga_saldo": 0.9838083351952469, "roaming_duvida": 0.0025817786310118824, "internet_consumo": 0.0032347494667733824, "vas_consulta": 0.0011244308538268743, "recarga_nao_creditada": 0.00031492825272787353, "recarga_realizar": 0.00018966855796033677, "fidelidade_resgate": 0.00011886860340979098, "seguranca_perda_roubo": 2.027065159125081e-05, "fidelidade_pontos": 0.0008980523423999591, "sem_correspondencia": 0.0019875000288364563}, "confidence": 0.9823363656675418, "input_tokens": 520, "latency_ms": 134.8377480000238} +{"id": "g0063-recarga_saldo-curto_neutro-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_contestacao": 0.0035141433464492516, "roaming_pacote": 0.000886170088961811, "recarga_realizar": 0.0024956108123814374, "internet_consumo": 0.001074947904452494, "desconto_retencao": 0.00048198683789983524, "roaming_duvida": 0.0005965045432313573, "marketplace_compra": 0.00015806324481779693, "recarga_saldo": 0.9877078466027654, "cancelamento_linha": 0.0002837131814824203, "plano_nova_linha": 9.032225768994732e-05, "recarga_nao_creditada": 0.00021973012032752535, "sem_correspondencia": 0.0024909610595407277}, "confidence": 0.9865903781121077, "input_tokens": 507, "latency_ms": 120.96593800001187} +{"id": "g0063-recarga_saldo-curto_neutro-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.017579325425011446, "internet_consumo": 0.004904953957246957, "recarga_saldo": 0.9407859764533945, "sem_correspondencia": 0.03672974416434718}, "confidence": 0.921047968604526, "input_tokens": 300, "latency_ms": 75.88277499999663} +{"id": "g0063-recarga_saldo-curto_neutro-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"atendimento_humano": 0.010761501560166146, "recarga_saldo": 0.9505944971659117, "seguranca_fraude": 0.0014069690487292787, "recarga_realizar": 0.00480940689553349, "internet_consumo": 0.018997434668826915, "suporte_chip_esim": 0.00026411368706824524, "recarga_nao_creditada": 0.0011069375875455193, "sem_correspondencia": 0.012059139386218838}, "confidence": 0.9435365681896128, "input_tokens": 413, "latency_ms": 104.0535449999993} +{"id": "g0063-recarga_saldo-curto_neutro-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.007546025003878436, "internet_consumo": 0.005391422440369903, "recarga_saldo": 0.9688634204035276, "sem_correspondencia": 0.01819913215222416}, "confidence": 0.9584845605380367, "input_tokens": 294, "latency_ms": 76.64900200001057} +{"id": "g0063-recarga_saldo-curto_neutro-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.0014134208698432097, "recarga_nao_creditada": 0.00120340294382704, "cancelamento_linha": 0.0030579354538675, "negociacao_religacao": 0.0018423402218823086, "recarga_saldo": 0.9889029702312369, "internet_pacote_adicional": 0.00023246845472812597, "troca_numero": 0.0002164853104862331, "seguranca_perda_roubo": 0.00014654276716438076, "conta_debito_automatico_digital": 0.00039594631984550636, "conta_contestacao": 5.863038335500194e-05, "roaming_duvida": 0.00030478442359421206, "conta_explicacao": 0.0004805337284992899, "internet_consumo": 0.0005915447799817204, "marketplace_compra": 7.688399909252673e-05, "recarga_realizar": 0.0002213141287791294, "sem_correspondencia": 0.0008547959838169609}, "confidence": 0.9881631682466524, "input_tokens": 610, "latency_ms": 163.89042200000858} +{"id": "g0063-recarga_saldo-curto_neutro-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9754062671061716, "suporte_sem_sinal": 0.002214934260059592, "recarga_realizar": 0.0022385750005286093, "conta_pagamento_confirmacao": 0.0015278338952865857, "portabilidade": 0.0005977733746918984, "parceiros_ofertas": 0.0003437539401881284, "internet_consumo": 0.005432689283240064, "recarga_nao_creditada": 0.0008318802256474586, "beneficios_consulta": 0.0006136942755246465, "suporte_configuracao": 3.835398986572582e-05, "reclamacao_atendimento": 0.0001231128186910129, "sem_correspondencia": 0.010631131830104674}, "confidence": 0.9731704732067326, "input_tokens": 518, "latency_ms": 134.45883399998593} +{"id": "g0063-recarga_saldo-curto_neutro-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_divida": 0.009941831937456415, "conta_segunda_via": 0.00030548994369241614, "plano_troca": 0.001056887903847558, "conta_contestacao": 0.0002546575143250539, "plano_consulta": 0.004485380372454854, "internet_consumo": 0.00030745196886055193, "recarga_realizar": 0.00030935873147594614, "plano_nova_linha": 0.00032172267986989745, "roaming_pacote": 0.0009067342852878936, "recarga_saldo": 0.9722810543505861, "recarga_nao_creditada": 0.00018403408358947046, "sem_correspondencia": 0.00964539622855377}, "confidence": 0.9697611502006396, "input_tokens": 516, "latency_ms": 136.14042399998993} +{"id": "g0064-recarga_saldo-informal_abreviado-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.975895576288912, "recarga_realizar": 0.005297739859549046, "internet_consumo": 0.0034941216725205473, "sem_correspondencia": 0.01531256217901842}, "confidence": 0.9678607683852163, "input_tokens": 293, "latency_ms": 75.76967700001092} +{"id": "g0064-recarga_saldo-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.10198058471216678, "fidelidade_resgate": 0.00930083641639901, "plano_nova_linha": 0.0265299726791567, "recarga_realizar": 0.6592833981539692, "internet_consumo": 0.03559975324290734, "cadastro_atualizacao": 0.002504191119309963, "troca_numero": 0.0007638647990702279, "sem_correspondencia": 0.16403739887702082}, "confidence": 0.6106095978902504, "input_tokens": 397, "latency_ms": 103.55206100001624} +{"id": "g0064-recarga_saldo-informal_abreviado-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.003958042881028365, "marketplace_compra": 0.000446975495744418, "seguranca_perda_roubo": 0.00035525306267669937, "atendimento_humano": 0.0015626425401628246, "beneficios_consulta": 0.002401938475241262, "cadastro_atualizacao": 0.0016848710476043125, "desconto_retencao": 0.0017054944258244244, "roaming_pacote": 0.00072317383758063, "recarga_saldo": 0.9764473406955062, "vas_contratacao": 0.00019861371466995664, "recarga_realizar": 0.0002511088556189773, "conta_explicacao": 0.005144663944514842, "internet_consumo": 0.00017217524724987484, "recarga_nao_creditada": 0.001057822970950355, "suporte_chip_esim": 9.780189112572957e-05, "sem_correspondencia": 0.0037920809145009023}, "confidence": 0.9748771634085401, "input_tokens": 630, "latency_ms": 169.35474100000647} +{"id": "g0064-recarga_saldo-informal_abreviado-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 25, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"reclamacao_atendimento": 0.00513875354334851, "roaming_cobranca": 0.0011491796563811835, "recarga_saldo": 0.9880916973968027, "internet_consumo": 0.0018033681704628488, "fidelidade_resgate": 0.0006383089415020043, "conta_pagamento_confirmacao": 0.0008747434993002118, "plano_troca": 0.00018659725131413258, "troca_numero": 8.085692800240792e-05, "marketplace_compra": 0.0001396770695511808, "recarga_realizar": 8.656765145568452e-05, "recarga_nao_creditada": 0.00025107034132257295, "sem_correspondencia": 0.0015591795505567252}, "confidence": 0.9870091244328755, "input_tokens": 512, "latency_ms": 120.92302400000676} +{"id": "g0064-recarga_saldo-informal_abreviado-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9847960482357987, "internet_consumo": 0.0018840245002837213, "recarga_nao_creditada": 0.0014075243266312833, "internet_pacote_adicional": 0.0006580289058179535, "conta_explicacao": 0.0031874428842401255, "negociacao_religacao": 0.001162491826799239, "conta_vencimento": 0.0006437890398198069, "conta_segunda_via": 0.00023609301922411562, "desconto_retencao": 0.00033206836768804264, "plano_consulta": 0.002197970512783277, "vas_consulta": 0.00020867688303808352, "suporte_configuracao": 8.510273791046766e-05, "suporte_chip_esim": 5.425982371800192e-05, "marketplace_pedido": 0.00010604992986699895, "recarga_realizar": 0.00013348558376983442, "sem_correspondencia": 0.0029069434226105875}, "confidence": 0.9837824514515182, "input_tokens": 635, "latency_ms": 168.95264000001475} +{"id": "g0064-recarga_saldo-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.37534738390369904, "internet_consumo": 0.04682117552926453, "recarga_nao_creditada": 0.41271959561915683, "sem_correspondencia": 0.16511184494787975}, "confidence": 0.2169594608255423, "input_tokens": 292, "latency_ms": 74.53643300002} +{"id": "g0064-recarga_saldo-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.045448867225173974, "conta_segunda_via": 0.002999387063410402, "conta_debito_automatico_digital": 0.0036923256038827166, "recarga_realizar": 0.0013456197750846824, "cancelamento_linha": 0.003262646642738693, "vas_consulta": 0.0034570785738290287, "internet_pacote_adicional": 0.032321951210396466, "bonus_nao_recebido": 0.00034512033918961534, "internet_consumo": 0.027181787945872588, "plano_consulta": 0.3711440215747761, "recarga_nao_creditada": 0.004868799164770989, "sem_correspondencia": 0.5039323948808748}, "confidence": 0.45883533987004516, "input_tokens": 520, "latency_ms": 135.84575100000507} +{"id": "g0064-recarga_saldo-informal_abreviado-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.0011018522875080418, "recarga_nao_creditada": 0.00024125275545507988, "recarga_realizar": 0.00045192119641627727, "cadastro_atualizacao": 0.00045685078121395975, "conta_contestacao": 0.0010871340263376849, "negociacao_religacao": 0.0020006918747275705, "conta_vencimento": 0.00024616687299678486, "atendimento_humano": 0.0005976751659040482, "recarga_saldo": 0.9930090214902334, "portabilidade": 8.00446150838716e-05, "vas_contratacao": 7.68691409346288e-05, "internet_consumo": 0.00025278105146617067, "plano_nova_linha": 6.551056791554161e-05, "parceiros_ofertas": 6.113382511529968e-05, "roaming_pacote": 2.403776320875569e-05, "sem_correspondencia": 0.000247056585482867}, "confidence": 0.9925429562562488, "input_tokens": 600, "latency_ms": 161.79792599999132} +{"id": "g0064-recarga_saldo-informal_abreviado-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.005041194962052384, "recarga_saldo": 0.9809077613764395, "internet_consumo": 0.005258624360749758, "sem_correspondencia": 0.00879241930075831}, "confidence": 0.9745436818352528, "input_tokens": 297, "latency_ms": 75.1488459999905} +{"id": "g0064-recarga_saldo-informal_abreviado-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"internet_consumo": 0.004964026080166534, "recarga_saldo": 0.9846965187570362, "recarga_realizar": 0.001596305380863568, "sem_correspondencia": 0.00874314978193365}, "confidence": 0.9795953583427147, "input_tokens": 296, "latency_ms": 75.78500500000018} +{"id": "g0064-recarga_saldo-informal_abreviado-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0024728102001635465, "recarga_saldo": 0.9871210711058906, "roaming_cobranca": 0.001119671104300959, "suporte_chip_esim": 0.0008070158645318558, "recarga_nao_creditada": 0.0007272718341589218, "parceiros_ofertas": 0.0002502115115714087, "internet_consumo": 0.0008159176594941616, "sem_correspondencia": 0.006686030719888417}, "confidence": 0.9852812241210182, "input_tokens": 401, "latency_ms": 103.48685499999988} +{"id": "g0064-recarga_saldo-informal_abreviado-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_explicacao": 0.014009602459332695, "beneficios_consulta": 0.0007258547521730058, "roaming_pacote": 0.0015399382596876564, "marketplace_pedido": 0.000526859775297111, "recarga_saldo": 0.9672650111585208, "recarga_nao_creditada": 0.00019181836694736335, "plano_nova_linha": 0.00021394232750391318, "internet_consumo": 0.00014334849059377918, "portabilidade": 0.0005343335138403818, "fidelidade_pontos": 0.0004243910857920337, "roaming_cobranca": 0.00016443012271104626, "recarga_realizar": 0.0004923210524129644, "marketplace_compra": 0.00012142101771383162, "negociacao_divida": 0.013228375950554075, "atendimento_humano": 0.0002714173735054889, "sem_correspondencia": 0.0001469342934138236}, "confidence": 0.9650826785690889, "input_tokens": 615, "latency_ms": 165.3651400000058} +{"id": "g0069-recarga_saldo-indireto_multiplo-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 184, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"roaming_duvida": 0.001945732325951926, "seguranca_perda_roubo": 0.00021914083351330752, "internet_consumo": 0.0003135690452803356, "conta_pagamento_confirmacao": 0.0004954368631036424, "vas_contratacao": 0.000876710477986232, "cancelamento_linha": 0.0002222848420641757, "recarga_nao_creditada": 0.0017052291304693484, "conta_segunda_via": 0.0004174241275629872, "recarga_realizar": 0.0033932863391545054, "conta_debito_automatico_digital": 0.0006307017033326944, "suporte_sem_sinal": 0.46961692771991637, "roaming_pacote": 0.00196374674915876, "vas_consulta": 0.0004188944565819608, "reclamacao_atendimento": 0.007269790192211735, "recarga_saldo": 0.5062696708698732, "sem_correspondencia": 0.004241454323838794}, "confidence": 0.4733543155945314, "input_tokens": 689, "latency_ms": 180.1428299999941} +{"id": "g0069-recarga_saldo-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 96, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.007731640334479091, "recarga_nao_creditada": 0.15071213356969476, "marketplace_pedido": 0.0007968723797798183, "conta_pagamento_confirmacao": 0.003999700796973253, "vas_cancelamento": 0.00028299320751167347, "desconto_retencao": 0.0001167790199212167, "plano_troca": 0.0005543808915649386, "cadastro_atualizacao": 7.198122309207436e-05, "bonus_nao_recebido": 0.04452830218748046, "marketplace_compra": 0.0003818046368426708, "recarga_saldo": 0.7902893622390036, "conta_vencimento": 0.00025259414172948245, "roaming_duvida": 2.9718403735632907e-05, "conta_segunda_via": 6.682044931689867e-05, "internet_pacote_adicional": 3.421967033015436e-05, "sem_correspondencia": 0.00015069684854416776}, "confidence": 0.7763086530549371, "input_tokens": 671, "latency_ms": 178.15430499999252} +{"id": "g0069-recarga_saldo-indireto_multiplo-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"troca_numero": 0.0012082025955047861, "internet_consumo": 0.0005121030756431949, "recarga_nao_creditada": 0.0002893396233607168, "vas_contratacao": 0.0005884598483207207, "reclamacao_atendimento": 0.00022166462519815906, "cancelamento_linha": 0.0003446238514887086, "conta_debito_automatico_digital": 0.00021320491017263164, "recarga_realizar": 0.004418928372645303, "vas_consulta": 0.00041300235393988856, "plano_consulta": 0.05133147441042699, "cadastro_atualizacao": 0.0002828042447285431, "portabilidade": 0.0011519001553823684, "recarga_saldo": 0.9374318790230595, "negociacao_religacao": 0.0009073197798138478, "conta_segunda_via": 7.351403560404472e-05, "sem_correspondencia": 0.000611579094710602}, "confidence": 0.9332606709579303, "input_tokens": 649, "latency_ms": 174.36548599999924} +{"id": "g0069-recarga_saldo-indireto_multiplo-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_consumo": 0.004605923025285306, "recarga_realizar": 0.0013500319734283074, "recarga_saldo": 0.9604140189819786, "sem_correspondencia": 0.0336300260193077}, "confidence": 0.9472186919759715, "input_tokens": 314, "latency_ms": 75.66220200001794} +{"id": "g0069-recarga_saldo-indireto_multiplo-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 142, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.004237392237514842, "roaming_pacote": 0.00044691653133641134, "internet_consumo": 0.0016943653346303432, "reclamacao_atendimento": 0.0008448444987011719, "conta_contestacao": 0.01681910995592787, "plano_troca": 0.0018022884496863118, "recarga_nao_creditada": 0.0003832736477818771, "conta_debito_automatico_digital": 0.00015714809871335373, "recarga_saldo": 0.9634001656513386, "fidelidade_resgate": 0.00041674605510728837, "negociacao_religacao": 0.0003157913805152074, "sem_correspondencia": 0.009481958158746771}, "confidence": 0.9600729079832785, "input_tokens": 552, "latency_ms": 144.99491200001557} +{"id": "g0069-recarga_saldo-indireto_multiplo-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 141, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.011991587990224895, "recarga_saldo": 0.9419571590509452, "internet_consumo": 0.010965380941837417, "sem_correspondencia": 0.035085872016992516}, "confidence": 0.9226095454012603, "input_tokens": 325, "latency_ms": 76.45617599999355} +{"id": "g0069-recarga_saldo-indireto_multiplo-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.0014932392727001254, "plano_troca": 0.000265720437650735, "roaming_duvida": 0.00045946758910467685, "fidelidade_resgate": 0.0004955588890280429, "bonus_nao_recebido": 0.0013236244526518067, "cadastro_atualizacao": 0.0007240589593544702, "internet_consumo": 0.0016862721485516434, "negociacao_divida": 0.03735972561296515, "recarga_saldo": 0.954874353812942, "conta_vencimento": 0.00016739833505428943, "roaming_pacote": 0.0001545713365413591, "marketplace_compra": 0.0001441931669969337, "recarga_nao_creditada": 0.00011840143654327797, "recarga_realizar": 0.00047585676209315055, "parceiros_ofertas": 3.57988500185665e-05, "sem_correspondencia": 0.00022175893780372672}, "confidence": 0.9518659774004719, "input_tokens": 642, "latency_ms": 172.87556299999096} +{"id": "g0069-recarga_saldo-indireto_multiplo-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.003858201514068903, "recarga_realizar": 0.0028752002356196254, "internet_consumo": 0.003620306330959048, "vas_cancelamento": 0.6068106090026903, "recarga_nao_creditada": 0.00232113832091422, "recarga_saldo": 0.3717573209755876, "conta_vencimento": 0.00026540292876439756, "sem_correspondencia": 0.008491820691395896}, "confidence": 0.5506406960030746, "input_tokens": 430, "latency_ms": 102.42355900001598} +{"id": "g0069-recarga_saldo-indireto_multiplo-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"plano_troca": 0.0039846957902289195, "recarga_nao_creditada": 0.0001389614772564344, "reclamacao_atendimento": 0.0002846359699548873, "parceiros_ofertas": 0.0008444233263301839, "internet_consumo": 0.0022269402580411446, "fidelidade_resgate": 0.0005772151856426418, "internet_pacote_adicional": 0.0005210268007339617, "marketplace_compra": 0.00029361303742883344, "conta_explicacao": 0.2524155376760614, "conta_contestacao": 0.004409800268713269, "recarga_realizar": 0.001599268308809727, "roaming_pacote": 0.0007638717293076153, "conta_debito_automatico_digital": 0.002664584350006474, "vas_consulta": 0.022449598088033575, "recarga_saldo": 0.5118012349775353, "sem_correspondencia": 0.19502459275591547}, "confidence": 0.4792546506427044, "input_tokens": 660, "latency_ms": 177.24694699998622} +{"id": "g0069-recarga_saldo-indireto_multiplo-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_pacote_adicional": 0.0010195292549485982, "recarga_saldo": 0.9956526663741131, "bonus_nao_recebido": 0.000731542033136804, "negociacao_religacao": 0.0006468781029535796, "negociacao_divida": 0.000290545444744218, "desconto_retencao": 0.00017532922147930018, "internet_consumo": 0.0002334451294508701, "conta_explicacao": 0.00015272198966282037, "parceiros_ofertas": 4.3685034808823805e-05, "recarga_realizar": 8.383659799357052e-05, "recarga_nao_creditada": 5.6643374761330766e-05, "sem_correspondencia": 0.0009131774419466973}, "confidence": 0.9952574542263054, "input_tokens": 538, "latency_ms": 140.77203099998314} +{"id": "g0069-recarga_saldo-indireto_multiplo-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta", "desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 0.007542820526859362, "recarga_realizar": 0.006682230857587011, "conta_pagamento_confirmacao": 0.0010496630695137656, "suporte_chip_esim": 0.0009779756376883774, "internet_consumo": 0.0008473264145077747, "roaming_pacote": 0.002686806765041846, "recarga_saldo": 0.9722266947014176, "sem_correspondencia": 0.007986482027384193}, "confidence": 0.968259079658763, "input_tokens": 433, "latency_ms": 103.06273000000488} +{"id": "g0069-recarga_saldo-indireto_multiplo-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 144, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"conta_pagamento_confirmacao": 0.0009824450325932972, "bonus_nao_recebido": 0.000362925524793154, "conta_vencimento": 0.002180857616502634, "internet_consumo": 0.0013078321350094644, "recarga_saldo": 0.9484525259711335, "desconto_retencao": 0.0002909305102898518, "internet_problema_conexao": 0.00022141059537469275, "seguranca_fraude": 0.00016095724878181086, "parceiros_ofertas": 0.0003155203097858586, "recarga_nao_creditada": 4.021180642993991e-05, "recarga_realizar": 0.0003303683602489463, "sem_correspondencia": 0.04535401488905684}, "confidence": 0.9437663919685093, "input_tokens": 544, "latency_ms": 142.5979859999984} +{"id": "g0073-recarga_nao_creditada-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"conta_pagamento_confirmacao": 0.010298252141636838, "recarga_realizar": 0.40939059235200637, "bonus_nao_recebido": 0.5589878874433722, "sem_correspondencia": 0.02132326806298452}, "confidence": 0.4119838499244963, "input_tokens": 331, "latency_ms": 76.68257600002448} +{"id": "g0073-recarga_nao_creditada-regionalismo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 0.002774916290010497, "plano_consulta": 0.00032199385357988783, "roaming_duvida": 0.0009469423782933313, "recarga_saldo": 0.0022910478538356606, "conta_pagamento_confirmacao": 0.016047291957367028, "internet_consumo": 0.0004919517336101968, "recarga_realizar": 0.0007094110680275502, "vas_contratacao": 0.00014455259808423003, "bonus_nao_recebido": 0.018127310846247392, "conta_debito_automatico_digital": 0.00012101087972941618, "negociacao_divida": 0.00014521443933158642, "atendimento_humano": 0.0003668388402909489, "fidelidade_resgate": 0.0002723131814205229, "recarga_nao_creditada": 0.9553318956664635, "internet_problema_conexao": 0.0007558277287728428, "sem_correspondencia": 0.0011514806849355}, "confidence": 0.9523540220442277, "input_tokens": 657, "latency_ms": 176.636091000006} +{"id": "g0073-recarga_nao_creditada-regionalismo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"bonus_nao_recebido": 0.10049667070314797, "recarga_realizar": 0.8027409367592211, "conta_pagamento_confirmacao": 0.06371505419617678, "sem_correspondencia": 0.033047338341454284}, "confidence": 0.7369879156789615, "input_tokens": 334, "latency_ms": 77.56563700002062} +{"id": "g0073-recarga_nao_creditada-regionalismo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.8662705581082177, "bonus_nao_recebido": 0.11512901743326186, "conta_pagamento_confirmacao": 0.009904048857394144, "sem_correspondencia": 0.008696375601126212}, "confidence": 0.8216940774776237, "input_tokens": 330, "latency_ms": 77.23882600001275} +{"id": "g0073-recarga_nao_creditada-regionalismo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9666630716420267, "bonus_nao_recebido": 0.01924821985334089, "conta_pagamento_confirmacao": 0.0075256764477949, "sem_correspondencia": 0.0065630320568374305}, "confidence": 0.9555507621893692, "input_tokens": 327, "latency_ms": 77.56874700001504} +{"id": "g0073-recarga_nao_creditada-regionalismo-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.008709695644313887, "bonus_nao_recebido": 0.0026451286397114085, "recarga_nao_creditada": 0.9416847751279398, "sem_correspondencia": 0.04696040058803476}, "confidence": 0.9222463668372534, "input_tokens": 328, "latency_ms": 76.92361400000891} +{"id": "g0073-recarga_nao_creditada-regionalismo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_nova_linha": 0.0013995206183652843, "troca_numero": 0.0005354697908182763, "recarga_realizar": 0.020174095829642136, "conta_pagamento_confirmacao": 0.002037590068690187, "recarga_nao_creditada": 0.9724861359947767, "conta_explicacao": 0.0003423101517163005, "cadastro_atualizacao": 0.0001869953726129842, "bonus_nao_recebido": 0.0011271141028053396, "recarga_saldo": 0.0002928746558311467, "roaming_pacote": 5.772711571737371e-05, "internet_problema_conexao": 5.642332809307362e-05, "sem_correspondencia": 0.0013037429709312647}, "confidence": 0.9699848756306655, "input_tokens": 526, "latency_ms": 140.5075970000098} +{"id": "g0073-recarga_nao_creditada-regionalismo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.00449094437393425, "conta_pagamento_confirmacao": 0.0029847374656876615, "bonus_nao_recebido": 0.04024604853957554, "marketplace_pedido": 0.0007976773231958251, "recarga_saldo": 0.0026507857624355076, "conta_contestacao": 0.0006544834522746865, "recarga_nao_creditada": 0.9398143768517425, "sem_correspondencia": 0.008360946231153979}, "confidence": 0.931216430687706, "input_tokens": 440, "latency_ms": 102.49765200001093} +{"id": "g0073-recarga_nao_creditada-regionalismo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.005423211310568812, "recarga_saldo": 0.002219296355906163, "bonus_nao_recebido": 0.0012191750921879663, "cancelamento_linha": 0.0008445873061265814, "internet_problema_conexao": 0.0008729328164052548, "recarga_nao_creditada": 0.9686335627511434, "recarga_realizar": 0.0005508238678743977, "sem_correspondencia": 0.020236410499787458}, "confidence": 0.9641526431441639, "input_tokens": 425, "latency_ms": 102.67262400000732} +{"id": "g0073-recarga_nao_creditada-regionalismo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 0.0027387809464668998, "bonus_nao_recebido": 0.05714545174297183, "recarga_realizar": 0.0020374108295562964, "suporte_sem_sinal": 0.0004748026591695877, "recarga_saldo": 0.00033829155017734206, "recarga_nao_creditada": 0.9359861139121496, "conta_pagamento_confirmacao": 0.0003686235670866612, "suporte_configuracao": 0.00011998962251895905, "cancelamento_linha": 7.100612425223883e-05, "vas_cancelamento": 1.1494559039517122e-05, "suporte_chip_esim": 2.1207237520499815e-05, "sem_correspondencia": 0.0006868272490906205}, "confidence": 0.930166669722345, "input_tokens": 555, "latency_ms": 144.1465409999978} +{"id": "g0073-recarga_nao_creditada-regionalismo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.005977348036924601, "roaming_duvida": 0.0006029640255913808, "plano_nova_linha": 0.0004994782626202221, "recarga_saldo": 0.004454740199040716, "marketplace_pedido": 0.001357460508193497, "atendimento_humano": 0.0011173158740968546, "recarga_realizar": 0.006122923209073663, "conta_contestacao": 0.0002550382329320336, "recarga_nao_creditada": 0.9719855751586127, "conta_segunda_via": 0.0003733694757666478, "bonus_nao_recebido": 0.0037448298239346604, "sem_correspondencia": 0.003508957193213122}, "confidence": 0.9694388092639411, "input_tokens": 546, "latency_ms": 142.70614999998088} +{"id": "g0073-recarga_nao_creditada-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"troca_numero": 0.018771751125408596, "negociacao_divida": 0.07261343305874762, "recarga_realizar": 0.3633403386238018, "conta_pagamento_confirmacao": 0.40887987855754554, "conta_debito_automatico_digital": 0.000900447833683112, "portabilidade": 0.00030791289608336536, "cadastro_atualizacao": 0.0010032249137478804, "recarga_saldo": 0.04407101218719127, "bonus_nao_recebido": 0.04344254219267345, "marketplace_compra": 0.00011810257669050312, "fidelidade_resgate": 0.00035127886538537345, "sem_correspondencia": 0.046200077169041696}, "confidence": 0.35514168569914056, "input_tokens": 549, "latency_ms": 143.2816920000164} +{"id": "g0074-recarga_nao_creditada-emocional-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"reclamacao_atendimento": 0.00402662275593097, "conta_pagamento_confirmacao": 0.0006570667395459912, "recarga_saldo": 0.0017070187527584216, "conta_segunda_via": 0.00031262382122785513, "recarga_realizar": 0.0018273999815824138, "bonus_nao_recebido": 0.00471897788013008, "internet_consumo": 0.00041856516506817037, "plano_nova_linha": 0.00015423901215503547, "negociacao_religacao": 0.00036443131492250156, "recarga_nao_creditada": 0.9846316179896075, "suporte_chip_esim": 0.00012338179284074042, "sem_correspondencia": 0.0010580547942302726}, "confidence": 0.983234492352299, "input_tokens": 563, "latency_ms": 144.38633699998604} +{"id": "g0074-recarga_nao_creditada-emocional-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9350202354732638, "recarga_saldo": 0.002678728364317619, "bonus_nao_recebido": 0.029589085515324215, "roaming_pacote": 0.0012098098897242787, "conta_debito_automatico_digital": 0.00130518676178821, "conta_pagamento_confirmacao": 0.021196943884684637, "recarga_realizar": 0.0036927427324965575, "sem_correspondencia": 0.005307267378400536}, "confidence": 0.9257374119694447, "input_tokens": 438, "latency_ms": 103.29354399999602} +{"id": "g0074-recarga_nao_creditada-emocional-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 0.005244172707358086, "cadastro_atualizacao": 0.00046738303406868893, "bonus_nao_recebido": 0.021205829544228293, "roaming_cobranca": 0.0008652480776873537, "negociacao_religacao": 0.0007859146663880636, "recarga_realizar": 0.0003718903919808714, "internet_problema_conexao": 0.0003117031091358314, "conta_debito_automatico_digital": 0.00016084551543154655, "fidelidade_pontos": 0.0012844450614821075, "recarga_saldo": 0.0039830440177082704, "conta_pagamento_confirmacao": 0.06559545324305191, "marketplace_pedido": 0.0003436319033515997, "fidelidade_resgate": 0.0008860862112098288, "recarga_nao_creditada": 0.8931819764963191, "atendimento_humano": 0.004049823056469172, "sem_correspondencia": 0.0012625529641292891}, "confidence": 0.8860607749294068, "input_tokens": 667, "latency_ms": 176.3430210000081} +{"id": "g0074-recarga_nao_creditada-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_realizar": 0.003783243940025412, "conta_pagamento_confirmacao": 0.00841038032082561, "bonus_nao_recebido": 0.9746498447709592, "sem_correspondencia": 0.013156530968189695}, "confidence": 0.9661997930279459, "input_tokens": 329, "latency_ms": 77.50888000001055} +{"id": "g0074-recarga_nao_creditada-emocional-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_consulta": 0.001761233508231063, "recarga_nao_creditada": 0.9864942341795443, "recarga_realizar": 0.0007515373375347719, "conta_explicacao": 0.0006148548825592889, "conta_vencimento": 0.000433116114971633, "marketplace_compra": 0.00016343362937480517, "seguranca_perda_roubo": 0.00016360704035820565, "bonus_nao_recebido": 0.002751100925899043, "recarga_saldo": 0.0007458865518943092, "conta_segunda_via": 7.659088869341104e-05, "conta_pagamento_confirmacao": 0.005181452723140893, "sem_correspondencia": 0.0008629522177983929}, "confidence": 0.9852664372867757, "input_tokens": 544, "latency_ms": 141.84197400001608} +{"id": "g0074-recarga_nao_creditada-emocional-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.00654042299193141, "cancelamento_linha": 0.00047957132199946407, "negociacao_divida": 0.0006601902274734592, "recarga_nao_creditada": 0.9430983178633027, "parceiros_ofertas": 0.0006487269349388327, "suporte_configuracao": 9.018555380467507e-05, "roaming_pacote": 0.0002527411529583845, "recarga_saldo": 0.0003914992630031829, "internet_pacote_adicional": 0.00047933744204079604, "conta_pagamento_confirmacao": 0.001003675196422925, "roaming_duvida": 7.28919809199456e-05, "bonus_nao_recebido": 0.0017347518388360925, "reclamacao_atendimento": 0.04377454169994852, "portabilidade": 9.232653183767187e-05, "marketplace_pedido": 3.624586880243536e-05, "sem_correspondencia": 0.0006445741317794739}, "confidence": 0.9393048723875231, "input_tokens": 653, "latency_ms": 173.19374999999582} +{"id": "g0074-recarga_nao_creditada-emocional-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.002062318014614042, "bonus_nao_recebido": 0.048092072323746404, "recarga_nao_creditada": 0.9409618234306494, "sem_correspondencia": 0.008883786230990202}, "confidence": 0.9212824312408658, "input_tokens": 324, "latency_ms": 77.72921900001961} +{"id": "g0074-recarga_nao_creditada-emocional-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0030555581391909065, "recarga_nao_creditada": 0.9722759895232668, "bonus_nao_recebido": 0.017897815757227924, "sem_correspondencia": 0.006770636580314404}, "confidence": 0.9630346526976893, "input_tokens": 324, "latency_ms": 81.91787600000566} +{"id": "g0074-recarga_nao_creditada-emocional-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"seguranca_perda_roubo": 0.005271823109550501, "beneficios_consulta": 0.0012954270393716375, "bonus_nao_recebido": 0.0013196184428128533, "conta_pagamento_confirmacao": 0.5730333981134907, "recarga_realizar": 0.0013324706205077442, "negociacao_divida": 0.0015792951468671312, "parceiros_ofertas": 0.00027715179304678867, "roaming_pacote": 0.00022913691731145228, "recarga_saldo": 0.04635953794618121, "recarga_nao_creditada": 0.28971037967188273, "negociacao_religacao": 0.0003930329248134177, "sem_correspondencia": 0.07919872827416372}, "confidence": 0.5342182524874446, "input_tokens": 529, "latency_ms": 143.5304560000077} +{"id": "g0074-recarga_nao_creditada-emocional-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_debito_automatico_digital": 0.0030812322640496213, "recarga_saldo": 0.0011456461412895043, "portabilidade": 0.000553178115574101, "desconto_retencao": 0.0007795142073390804, "reclamacao_atendimento": 0.0007010504773408293, "conta_vencimento": 0.0016474970485716354, "recarga_nao_creditada": 0.968860651218644, "recarga_realizar": 0.001501198721316613, "bonus_nao_recebido": 0.0026449194802580004, "conta_pagamento_confirmacao": 0.010699192991865345, "internet_pacote_adicional": 0.00015718577283191699, "vas_cancelamento": 0.0001528011837396203, "suporte_sem_sinal": 0.00013185670791242382, "negociacao_religacao": 0.0008956214087364496, "suporte_configuracao": 0.0001458965444366913, "sem_correspondencia": 0.006902557716094232}, "confidence": 0.9667846946332203, "input_tokens": 666, "latency_ms": 178.23480599997765} +{"id": "g0074-recarga_nao_creditada-emocional-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 0.0010417249956534503, "recarga_saldo": 0.0010268791350637294, "bonus_nao_recebido": 0.017199810969188115, "recarga_nao_creditada": 0.9754292580548023, "negociacao_divida": 0.0008285866276972782, "portabilidade": 8.857976821724738e-05, "suporte_sem_sinal": 0.00019065453683178926, "conta_vencimento": 7.880619367568403e-05, "suporte_chip_esim": 5.92635595698048e-05, "cadastro_atualizacao": 1.4667514694622575e-05, "troca_numero": 2.370767268865591e-05, "conta_pagamento_confirmacao": 0.0037730813292726276, "internet_consumo": 5.727572627005268e-05, "recarga_realizar": 7.756029981020589e-05, "plano_consulta": 3.8384149218122264e-05, "sem_correspondencia": 7.175946734641663e-05}, "confidence": 0.973791208591789, "input_tokens": 640, "latency_ms": 169.9670590000153} +{"id": "g0074-recarga_nao_creditada-emocional-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.002703125468962771, "recarga_realizar": 0.00045735990511492426, "cadastro_atualizacao": 0.00030566415117437703, "atendimento_humano": 0.00034424279188290693, "bonus_nao_recebido": 0.0314140115042199, "recarga_nao_creditada": 0.9557932591091005, "recarga_saldo": 0.0002929136158931811, "sem_correspondencia": 0.008689423453651396}, "confidence": 0.9494780104104006, "input_tokens": 427, "latency_ms": 102.41704800000662} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.0022446637517563738, "conta_explicacao": 0.006122177979873428, "conta_pagamento_confirmacao": 0.002474366817931835, "recarga_nao_creditada": 0.9832489046781965, "recarga_saldo": 0.0028565662223962365, "fidelidade_pontos": 0.00016783191727779643, "vas_contratacao": 0.00016286323525988047, "bonus_nao_recebido": 0.0022427518704927004, "parceiros_ofertas": 0.00016030158051330296, "roaming_duvida": 4.811414452096541e-05, "reclamacao_atendimento": 2.910488154168062e-05, "internet_pacote_adicional": 4.253316946233464e-05, "plano_troca": 3.772516050512549e-05, "plano_nova_linha": 6.203595843153452e-05, "atendimento_humano": 2.333403136764328e-05, "sem_correspondencia": 7.672460047250182e-05}, "confidence": 0.982132164990076, "input_tokens": 655, "latency_ms": 174.79643800001554} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.04140642545195569, "conta_pagamento_confirmacao": 0.001534479720347905, "recarga_nao_creditada": 0.9512749916738844, "sem_correspondencia": 0.005784103153812065}, "confidence": 0.9350333222318458, "input_tokens": 332, "latency_ms": 77.81536400000277} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.002036700336566807, "conta_pagamento_confirmacao": 0.004336503251464401, "recarga_realizar": 0.0006118497646479089, "recarga_saldo": 0.001254516228025821, "marketplace_pedido": 0.0003570082923782459, "bonus_nao_recebido": 0.021291486467564184, "recarga_nao_creditada": 0.9557706317325083, "sem_correspondencia": 0.014341303926844306}, "confidence": 0.9494521505514381, "input_tokens": 422, "latency_ms": 102.29191900000956} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.8468664783847247, "conta_pagamento_confirmacao": 0.008000268405636746, "bonus_nao_recebido": 0.1380619631528556, "sem_correspondencia": 0.00707129005678286}, "confidence": 0.7958219711796333, "input_tokens": 333, "latency_ms": 79.1985230000023} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.950034486826942, "reclamacao_atendimento": 0.00462138291569018, "bonus_nao_recebido": 0.02602575419500522, "recarga_saldo": 0.0009021569240517287, "fidelidade_resgate": 0.0010305667704856307, "conta_pagamento_confirmacao": 0.008085082050118785, "recarga_realizar": 0.002204465090380182, "sem_correspondencia": 0.007096105227326343}, "confidence": 0.9428965563736483, "input_tokens": 430, "latency_ms": 102.46775000001662} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano", "recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"vas_consulta": 0.0042024232004438, "troca_numero": 0.0002607927023547246, "marketplace_pedido": 0.0003852021081903509, "conta_contestacao": 0.2933127953306949, "recarga_saldo": 0.04151544933804294, "conta_pagamento_confirmacao": 0.4665267147450479, "parceiros_ofertas": 0.0003978984787942739, "plano_consulta": 0.0003145625465588677, "seguranca_perda_roubo": 0.0002761663847385225, "cancelamento_linha": 0.0001529877323158429, "atendimento_humano": 0.1889921148669509, "internet_problema_conexao": 0.000325168070457918, "reclamacao_atendimento": 0.0004927362098866479, "conta_vencimento": 0.00015211903629733418, "roaming_duvida": 0.0003419197394232295, "sem_correspondencia": 0.0023509495098019487}, "confidence": 0.43096182906138447, "input_tokens": 627, "latency_ms": 167.24255599999083} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.002337530853465031, "bonus_nao_recebido": 0.0926213306137622, "atendimento_humano": 0.0009125265340569997, "vas_consulta": 0.0007960962875050053, "recarga_saldo": 0.08010244197503856, "recarga_nao_creditada": 0.813106862094708, "recarga_realizar": 0.0018314824868045172, "sem_correspondencia": 0.008291729154659859}, "confidence": 0.7864078423939518, "input_tokens": 414, "latency_ms": 104.03295899999421} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.0015339590871039708, "bonus_nao_recebido": 0.13599148712734485, "recarga_realizar": 0.0010061196585883499, "recarga_saldo": 0.00046486221876280726, "internet_consumo": 0.001139953557201203, "recarga_nao_creditada": 0.854357731793913, "conta_pagamento_confirmacao": 0.0003989809993448705, "sem_correspondencia": 0.005106905557741038}, "confidence": 0.8335516934787577, "input_tokens": 433, "latency_ms": 104.31744100000628} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9542637043174327, "conta_pagamento_confirmacao": 0.012515744197298827, "bonus_nao_recebido": 0.027353275800229712, "sem_correspondencia": 0.005867275685038734}, "confidence": 0.9390182724232439, "input_tokens": 330, "latency_ms": 80.56161799999018} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.002582673294450556, "desconto_retencao": 0.00017791746416452977, "recarga_saldo": 0.00035739954135608084, "internet_consumo": 0.0002973612602978237, "internet_problema_conexao": 0.0004287457202070436, "suporte_sem_sinal": 0.000203926192730754, "bonus_nao_recebido": 0.025571430258104887, "conta_vencimento": 0.0003050238248084709, "negociacao_religacao": 0.0008388439671186444, "recarga_realizar": 0.024431549477889343, "recarga_nao_creditada": 0.9425054468068658, "vas_cancelamento": 0.0005837963347652154, "plano_consulta": 0.00021910868751233344, "seguranca_perda_roubo": 0.0002328013101457794, "conta_contestacao": 0.0003618394434818597, "sem_correspondencia": 0.0009021364161007713}, "confidence": 0.9386724765939901, "input_tokens": 644, "latency_ms": 173.93123100001162} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_religacao": 0.0018565892923201174, "roaming_duvida": 0.00048223726236912035, "cancelamento_linha": 0.00024969371352693236, "fidelidade_resgate": 0.0005264664606450381, "recarga_realizar": 0.06114309472019828, "bonus_nao_recebido": 0.001425426097728234, "recarga_nao_creditada": 0.9250120830633981, "conta_pagamento_confirmacao": 0.000553065465381759, "recarga_saldo": 0.005346156162758896, "vas_consulta": 0.00039615055029561746, "marketplace_pedido": 7.98032511215972e-05, "sem_correspondencia": 0.002929233960256294}, "confidence": 0.9181949997055251, "input_tokens": 533, "latency_ms": 141.20312299999682} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 127, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9618311499071329, "conta_pagamento_confirmacao": 0.0029468505912202017, "roaming_duvida": 0.001914394825455897, "internet_problema_conexao": 0.00082284658941484, "recarga_saldo": 0.0028260466953659853, "vas_consulta": 0.0017529877629786639, "cancelamento_linha": 0.0007280873256275904, "recarga_realizar": 0.005885385661366907, "bonus_nao_recebido": 0.015298028520600658, "roaming_cobranca": 0.0007727116504699324, "reclamacao_atendimento": 0.00425657057485504, "sem_correspondencia": 0.000964939895511386}, "confidence": 0.9583612544441447, "input_tokens": 555, "latency_ms": 143.74421200000143} +{"id": "g0077-plano_consulta-curto_neutro-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_duvida": 0.0011967114844419154, "beneficios_consulta": 0.006054020602548934, "recarga_saldo": 0.0003531543209280262, "plano_troca": 0.000635119085766467, "marketplace_pedido": 0.00021267820109981044, "fidelidade_pontos": 0.000106556802786262, "internet_consumo": 0.00048824427511151835, "internet_problema_conexao": 0.00012800347035980765, "portabilidade": 0.0003279108242986414, "plano_nova_linha": 0.0007812470707986231, "plano_consulta": 0.9831771767005811, "desconto_retencao": 0.0001452544356841012, "roaming_cobranca": 7.982707272345636e-05, "vas_consulta": 0.006016269987503107, "internet_pacote_adicional": 3.923379201662426e-05, "sem_correspondencia": 0.0002585918733514519}, "confidence": 0.9820556551472865, "input_tokens": 619, "latency_ms": 164.18967500001713} +{"id": "g0077-plano_consulta-curto_neutro-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.004452509868296796, "plano_consulta": 0.9844158154483622, "beneficios_consulta": 0.001838633737979089, "sem_correspondencia": 0.009293040945361795}, "confidence": 0.9792210872644832, "input_tokens": 297, "latency_ms": 75.24003500000731} +{"id": "g0077-plano_consulta-curto_neutro-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.009808783081223791, "plano_nova_linha": 0.0023659792092458284, "plano_troca": 0.008664859950860233, "cancelamento_linha": 0.001547089416394323, "plano_consulta": 0.9759189781880551, "suporte_chip_esim": 0.0003307988433872375, "beneficios_consulta": 5.935966521415244e-05, "sem_correspondencia": 0.0013041516456192362}, "confidence": 0.97247883221492, "input_tokens": 409, "latency_ms": 104.01142200001345} +{"id": "g0077-plano_consulta-curto_neutro-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0006373732018365332, "plano_troca": 0.0023508698231450606, "troca_numero": 0.0019426062644145542, "plano_consulta": 0.9899848058160695, "beneficios_consulta": 0.0002574660638192645, "conta_vencimento": 0.00013119277878954373, "plano_nova_linha": 0.001717690697056343, "sem_correspondencia": 0.0029779953548691985}, "confidence": 0.9885540637897937, "input_tokens": 387, "latency_ms": 102.46099300002243} +{"id": "g0077-plano_consulta-curto_neutro-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.0015729796312764705, "cancelamento_linha": 0.0007887969859364729, "desconto_retencao": 0.002475246190485487, "cadastro_atualizacao": 0.0011095976222435225, "internet_pacote_adicional": 0.001233304295240859, "troca_numero": 0.005947707974702606, "plano_consulta": 0.9761273511148783, "reclamacao_atendimento": 0.0002215274858528123, "plano_nova_linha": 0.0018602964595615572, "internet_consumo": 0.0004562786690911538, "marketplace_compra": 0.00025169712915222076, "roaming_cobranca": 0.00021033131011891432, "conta_contestacao": 0.002900145480889925, "recarga_saldo": 0.003170504826057919, "plano_troca": 0.00027267114561813554, "sem_correspondencia": 0.001401563678893758}, "confidence": 0.9745358411892037, "input_tokens": 617, "latency_ms": 163.88691999998173} +{"id": "g0077-plano_consulta-curto_neutro-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.001240804534230994, "parceiros_ofertas": 0.0005055001849880474, "plano_nova_linha": 0.0010497362244685736, "plano_consulta": 0.9929172890437628, "plano_troca": 0.0009417207991978425, "atendimento_humano": 9.718922160297006e-05, "beneficios_consulta": 0.00010037824562792296, "sem_correspondencia": 0.0031473817461209427}, "confidence": 0.9919054731928716, "input_tokens": 395, "latency_ms": 102.10515999997938} +{"id": "g0077-plano_consulta-curto_neutro-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0006888358525394393, "plano_nova_linha": 0.0003544974420288369, "conta_segunda_via": 0.0001882903057508632, "beneficios_consulta": 0.2060000151967286, "suporte_chip_esim": 0.0003824607385110161, "roaming_cobranca": 0.00021878144458430143, "portabilidade": 0.00016457637945634633, "conta_pagamento_confirmacao": 0.00011528301296905784, "plano_consulta": 0.7755840831058384, "seguranca_fraude": 5.32938444324821e-05, "plano_troca": 7.169104641298107e-05, "sem_correspondencia": 0.01617819163074745}, "confidence": 0.7551826361154603, "input_tokens": 536, "latency_ms": 141.4964589999954} +{"id": "g0077-plano_consulta-curto_neutro-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0019459917491201802, "desconto_retencao": 0.0004423100640077052, "marketplace_pedido": 0.0006070727614335576, "parceiros_ofertas": 0.0002558561652896858, "plano_consulta": 0.9699756402225906, "conta_explicacao": 0.0011857337464983462, "beneficios_consulta": 0.00013048427224567652, "marketplace_compra": 0.0001480774820107862, "seguranca_fraude": 0.0009069625831015476, "plano_troca": 0.0038836689466806595, "plano_nova_linha": 0.000680847917060735, "sem_correspondencia": 0.019837354089960586}, "confidence": 0.9672461529700986, "input_tokens": 526, "latency_ms": 140.1277230000062} +{"id": "g0077-plano_consulta-curto_neutro-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 28, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0011171241192538231, "conta_segunda_via": 0.0006316496438123441, "plano_nova_linha": 0.00412207962201069, "beneficios_consulta": 0.02605981874002801, "plano_consulta": 0.9506778949531071, "cadastro_atualizacao": 0.0004294527095573633, "plano_troca": 0.008252556477726335, "sem_correspondencia": 0.008709423734504344}, "confidence": 0.9436318799464081, "input_tokens": 417, "latency_ms": 102.13132300000893} +{"id": "g0077-plano_consulta-curto_neutro-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_nova_linha": 0.007718740052554107, "internet_consumo": 0.7516754135629446, "roaming_cobranca": 0.005264004510345544, "plano_consulta": 0.23461329206170153, "plano_troca": 0.0002162139295283869, "roaming_duvida": 4.9720950073545123e-05, "beneficios_consulta": 4.829006379880222e-05, "sem_correspondencia": 0.00041432486905349815}, "confidence": 0.7162004726433652, "input_tokens": 405, "latency_ms": 103.5489359999815} +{"id": "g0077-plano_consulta-curto_neutro-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_cobranca": 0.000961112967215887, "internet_consumo": 0.000541452137349557, "cadastro_atualizacao": 0.0006358805839759482, "plano_nova_linha": 0.0005459122125767039, "beneficios_consulta": 0.0031003766335156832, "plano_consulta": 0.9875002578954957, "plano_troca": 0.0003299043441854818, "sem_correspondencia": 0.006385103225685092}, "confidence": 0.985714580451995, "input_tokens": 407, "latency_ms": 103.8896569999963} +{"id": "g0077-plano_consulta-curto_neutro-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0007420019793908425, "beneficios_consulta": 0.00036923560131675646, "vas_cancelamento": 0.0003838758101268957, "plano_consulta": 0.9963281585405994, "conta_segunda_via": 0.0001882085270293633, "plano_nova_linha": 8.799637975985178e-05, "recarga_nao_creditada": 5.4478823695083694e-05, "suporte_sem_sinal": 4.474170123789414e-05, "plano_troca": 0.0013865952236434436, "desconto_retencao": 1.7905138987360858e-05, "roaming_duvida": 1.2633342623845235e-05, "conta_vencimento": 5.493150811270998e-05, "vas_contratacao": 1.891550986354669e-05, "recarga_realizar": 2.5532128014803323e-05, "conta_contestacao": 3.605747806188356e-05, "sem_correspondencia": 0.00024873230753598945}, "confidence": 0.996083369109973, "input_tokens": 627, "latency_ms": 168.2401169999821} +{"id": "g0079-plano_consulta-erros_digitacao-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.0011499184809443746, "plano_troca": 0.0007438985759691204, "plano_nova_linha": 0.0006535014220894293, "beneficios_consulta": 0.0038461670100470857, "portabilidade": 0.0012296095599225172, "plano_consulta": 0.9737259702926019, "internet_consumo": 0.0002863085976041264, "sem_correspondencia": 0.018364626060821503}, "confidence": 0.9699725374772593, "input_tokens": 416, "latency_ms": 103.3341650000068} +{"id": "g0079-plano_consulta-erros_digitacao-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.7159608187197803, "cadastro_atualizacao": 0.003980929211012605, "reclamacao_atendimento": 0.0027652329719744973, "plano_troca": 0.005092205591648179, "internet_consumo": 0.0023207669749560184, "recarga_saldo": 0.0030665093687723857, "internet_problema_conexao": 0.000413615507379974, "cancelamento_linha": 0.0001214964368816768, "plano_consulta": 0.25662331950273065, "suporte_chip_esim": 4.7817684568719114e-05, "plano_nova_linha": 0.00032335245826505676, "sem_correspondencia": 0.009283935572030007}, "confidence": 0.6901390749670334, "input_tokens": 535, "latency_ms": 141.39618900000528} +{"id": "g0079-plano_consulta-erros_digitacao-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.011152286440256013, "beneficios_consulta": 0.0018081863691079441, "plano_consulta": 0.966122596853541, "sem_correspondencia": 0.02091693033709512}, "confidence": 0.9548301291380543, "input_tokens": 303, "latency_ms": 75.02601900000627} +{"id": "g0079-plano_consulta-erros_digitacao-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.0755984050894887, "internet_consumo": 0.011097043275713175, "plano_consulta": 0.8802764716460943, "sem_correspondencia": 0.033028079988703725}, "confidence": 0.8403686288614591, "input_tokens": 304, "latency_ms": 76.2231340000028} +{"id": "g0079-plano_consulta-erros_digitacao-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.9607980305851255, "internet_consumo": 0.0034111759519712534, "beneficios_consulta": 0.0012352057263369366, "sem_correspondencia": 0.03455558773656636}, "confidence": 0.947730707446834, "input_tokens": 303, "latency_ms": 75.95408499997802} +{"id": "g0079-plano_consulta-erros_digitacao-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.17313250269138983, "fidelidade_resgate": 0.0014128688032753573, "cadastro_atualizacao": 0.0003858923293440342, "internet_consumo": 0.0003970354491918274, "plano_nova_linha": 0.0006865687900356246, "conta_pagamento_confirmacao": 0.000122774350889327, "plano_troca": 0.0007789234875050393, "cancelamento_linha": 9.617168894708312e-05, "marketplace_compra": 0.0006635289685565229, "negociacao_religacao": 0.00019204122663266145, "plano_consulta": 0.8167200706244042, "conta_debito_automatico_digital": 0.00028826850653167294, "marketplace_pedido": 4.263406961229035e-05, "roaming_pacote": 0.00010346567126282415, "parceiros_ofertas": 5.957954512359307e-05, "sem_correspondencia": 0.004917673797298261}, "confidence": 0.8045014086660311, "input_tokens": 636, "latency_ms": 169.41616399998338} +{"id": "g0079-plano_consulta-erros_digitacao-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"seguranca_fraude": 0.0104111122978411, "plano_consulta": 0.04457721111439966, "plano_nova_linha": 0.029355419402402275, "beneficios_consulta": 0.002410202639812846, "internet_consumo": 0.0010434077773525377, "recarga_realizar": 0.0002616267596549572, "vas_consulta": 0.0005147446729605069, "conta_pagamento_confirmacao": 0.00013468740061624683, "recarga_saldo": 0.0009776734920867221, "marketplace_compra": 0.0037810617055184905, "roaming_pacote": 0.00046944373080988483, "seguranca_perda_roubo": 0.00025426459421422327, "plano_troca": 0.2859135554049303, "marketplace_pedido": 0.0026650119709020446, "conta_contestacao": 0.5731133699482006, "sem_correspondencia": 0.0441172070882976}, "confidence": 0.5446542612780807, "input_tokens": 641, "latency_ms": 174.10525799999732} +{"id": "g0079-plano_consulta-erros_digitacao-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.061651423788560214, "beneficios_consulta": 0.005293369054767118, "plano_consulta": 0.9110857403826556, "sem_correspondencia": 0.021969466774017163}, "confidence": 0.8814476538435404, "input_tokens": 304, "latency_ms": 75.11639300000184} +{"id": "g0079-plano_consulta-erros_digitacao-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.03916506316122188, "internet_consumo": 0.006924195091947686, "plano_consulta": 0.9417259421507319, "sem_correspondencia": 0.012184799596098575}, "confidence": 0.9223012562009757, "input_tokens": 304, "latency_ms": 77.6419500000145} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.0024736127483755616, "plano_troca": 0.004528705279857334, "roaming_cobranca": 0.001694643724062979, "internet_consumo": 0.0010491930521479096, "beneficios_consulta": 0.9870476538605496, "cadastro_atualizacao": 0.00024556751549831995, "fidelidade_pontos": 7.891764179491992e-05, "sem_correspondencia": 0.0028817061777134147}, "confidence": 0.9851973186977709, "input_tokens": 418, "latency_ms": 102.0747049999784} +{"id": "g0079-plano_consulta-erros_digitacao-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.00030919670214465055, "cadastro_atualizacao": 0.0002347963711918077, "internet_consumo": 0.0006705149548159498, "plano_consulta": 0.9941256890099207, "beneficios_consulta": 9.993768882414624e-05, "conta_pagamento_confirmacao": 5.6025222532979247e-05, "plano_nova_linha": 5.00421183650685e-05, "sem_correspondencia": 0.004453797932204654}, "confidence": 0.9932865017256235, "input_tokens": 421, "latency_ms": 102.59964700000523} +{"id": "g0079-plano_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_resgate": 0.0020506681817665006, "fidelidade_pontos": 0.00023258653073200488, "recarga_nao_creditada": 0.0008036883401171318, "vas_contratacao": 0.01614913290819289, "negociacao_religacao": 0.0017020898533988394, "plano_nova_linha": 0.4504494536350563, "plano_troca": 0.2324272912535623, "internet_consumo": 0.15976219168426492, "seguranca_perda_roubo": 0.017277170799605824, "conta_debito_automatico_digital": 0.0003585695720221011, "beneficios_consulta": 0.001228281799769225, "portabilidade": 0.0001560606942041522, "conta_segunda_via": 9.901390868928064e-05, "vas_consulta": 0.0006937744249227076, "desconto_retencao": 0.00017226093138880726, "sem_correspondencia": 0.11643776548230723}, "confidence": 0.4138127505440599, "input_tokens": 644, "latency_ms": 175.60173800001166} +{"id": "g0081-plano_consulta-emocional-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.0014754013769047282, "plano_consulta": 0.991957956740662, "internet_consumo": 0.0026681782875565933, "plano_nova_linha": 0.0009539457492909766, "beneficios_consulta": 0.00042639379092861764, "cadastro_atualizacao": 0.00017453382594018107, "portabilidade": 0.00019736368447409685, "sem_correspondencia": 0.002146226544242927}, "confidence": 0.9908090934178994, "input_tokens": 431, "latency_ms": 103.43359899999882} +{"id": "g0081-plano_consulta-emocional-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"atendimento_humano": 0.0019780657256873043, "cadastro_atualizacao": 0.0004303847681438712, "recarga_realizar": 0.0014664773087286322, "plano_nova_linha": 0.0006579940042753897, "parceiros_ofertas": 0.00021538568830928802, "internet_consumo": 0.021800889157781295, "conta_vencimento": 0.0008837206971477586, "plano_consulta": 0.9696803475027364, "conta_contestacao": 0.00032052824890749216, "portabilidade": 7.751873528108184e-05, "beneficios_consulta": 0.00010273531164566347, "roaming_cobranca": 0.00020202781680853142, "negociacao_religacao": 9.161131182089605e-05, "seguranca_fraude": 5.444670967205491e-05, "plano_troca": 6.618784078642029e-05, "sem_correspondencia": 0.0019716791722680584}, "confidence": 0.9676590373362521, "input_tokens": 630, "latency_ms": 168.8793550000014} +{"id": "g0081-plano_consulta-emocional-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.48817938284329876, "internet_consumo": 0.006642906539555673, "plano_consulta": 0.4964964990259226, "sem_correspondencia": 0.008681211591223021}, "confidence": 0.3286619987012301, "input_tokens": 324, "latency_ms": 76.62087299999598} +{"id": "g0081-plano_consulta-emocional-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.004431957521060576, "beneficios_consulta": 0.010558805198239977, "internet_pacote_adicional": 0.0011830573893702242, "plano_consulta": 0.9670441331443793, "atendimento_humano": 0.0005435121417060161, "plano_nova_linha": 0.00029194164553747427, "suporte_sem_sinal": 0.00042171163415337024, "recarga_nao_creditada": 0.0001591905559974835, "conta_segunda_via": 0.0003769339565334924, "suporte_configuracao": 4.454659428612888e-05, "internet_consumo": 0.0019080617847789909, "plano_troca": 0.00613859280138713, "conta_explicacao": 0.0023622626871086534, "suporte_chip_esim": 0.00015289173479425124, "seguranca_fraude": 6.411957166278867e-05, "sem_correspondencia": 0.004318281639004123}, "confidence": 0.9648470753540044, "input_tokens": 670, "latency_ms": 179.8796060000143} +{"id": "g0081-plano_consulta-emocional-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.08592919176775039, "roaming_pacote": 0.0005846877173228178, "plano_troca": 0.0026714022442649913, "reclamacao_atendimento": 0.0007381241401722658, "roaming_duvida": 0.0011034462453399316, "plano_nova_linha": 0.00033476546530828333, "internet_problema_conexao": 0.0008669874797628142, "desconto_retencao": 0.0002086906658854176, "negociacao_religacao": 0.0008462017581505925, "internet_consumo": 0.051673080561650736, "plano_consulta": 0.8451073465741539, "sem_correspondencia": 0.009936075380237845}, "confidence": 0.8310261962627133, "input_tokens": 542, "latency_ms": 142.57563900000036} +{"id": "g0081-plano_consulta-emocional-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 127, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"marketplace_pedido": 0.0005577034065453837, "plano_consulta": 0.17839920065673556, "beneficios_consulta": 0.0012665030279565021, "internet_consumo": 0.0035283136341816243, "plano_nova_linha": 0.029612655907000456, "plano_troca": 0.7677018987807496, "recarga_realizar": 0.00022360756734645157, "sem_correspondencia": 0.018710117019484603}, "confidence": 0.7345164557494279, "input_tokens": 432, "latency_ms": 104.22074499999212} +{"id": "g0081-plano_consulta-emocional-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"conta_segunda_via": 0.0005872858946472214, "beneficios_consulta": 0.0011947036043109497, "fidelidade_resgate": 0.0007871238488694561, "plano_nova_linha": 0.0007905923857139639, "plano_consulta": 0.9914181374997502, "plano_troca": 0.000442024133992297, "vas_consulta": 0.0001632229717366338, "internet_consumo": 0.00011754525289489204, "negociacao_divida": 0.0005627174284368165, "internet_pacote_adicional": 3.3740705604207596e-05, "cadastro_atualizacao": 0.00012878660112713547, "sem_correspondencia": 0.0037741196729162013}, "confidence": 0.9906379681815455, "input_tokens": 552, "latency_ms": 147.91783900000155} +{"id": "g0081-plano_consulta-emocional-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.6837023339341219, "vas_cancelamento": 0.0021948175284253937, "plano_consulta": 0.30809355842589453, "negociacao_religacao": 0.0014988352609159033, "plano_troca": 0.002336664115747541, "plano_nova_linha": 0.00022344573312702324, "internet_consumo": 0.00020988862377237894, "negociacao_divida": 7.871529117237294e-05, "cancelamento_linha": 0.0004268949501327265, "cadastro_atualizacao": 2.817014965233623e-05, "roaming_duvida": 6.054426906627888e-05, "sem_correspondencia": 0.0011461317179715309}, "confidence": 0.6549480006554057, "input_tokens": 537, "latency_ms": 142.53548400000682} +{"id": "g0081-plano_consulta-emocional-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.012351344559808379, "beneficios_consulta": 0.023083482328606946, "plano_troca": 0.0016399631943003919, "roaming_cobranca": 0.0011213801432011798, "fidelidade_pontos": 0.0007631873905470831, "plano_nova_linha": 0.0024422426829641365, "plano_consulta": 0.9363674231801391, "conta_segunda_via": 0.00022938972082129987, "fidelidade_resgate": 0.0007782358310349728, "desconto_retencao": 0.000392478664841202, "atendimento_humano": 0.013955169635933224, "sem_correspondencia": 0.006875702667802142}, "confidence": 0.9305826434692425, "input_tokens": 543, "latency_ms": 159.74940499998525} +{"id": "g0081-plano_consulta-emocional-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cancelamento_linha": 0.001239793968513018, "conta_vencimento": 0.00039537223174392224, "roaming_duvida": 0.31091116012692027, "plano_troca": 0.0013829186557748256, "internet_consumo": 0.0005561465543163146, "plano_consulta": 0.6835800480852727, "marketplace_compra": 0.00031609242348940275, "suporte_sem_sinal": 0.00011780552109540518, "vas_contratacao": 0.00011814778023505589, "conta_contestacao": 2.596889908102949e-05, "vas_consulta": 0.0001153893192470673, "plano_nova_linha": 6.243133635795172e-05, "marketplace_pedido": 2.6160397979543255e-05, "beneficios_consulta": 3.665440781542774e-05, "reclamacao_atendimento": 4.9844809328841886e-05, "sem_correspondencia": 0.0010660654828294096}, "confidence": 0.6624853846242907, "input_tokens": 651, "latency_ms": 175.28765099999077} +{"id": "g0081-plano_consulta-emocional-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["beneficios_consulta"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.01088507380799711, "troca_numero": 0.0005330388721693011, "seguranca_perda_roubo": 0.0013217868575047889, "vas_consulta": 0.18758371534337331, "internet_consumo": 0.0006372103195724102, "plano_nova_linha": 0.0005409597263273488, "marketplace_compra": 0.0007434338738846646, "cancelamento_linha": 0.22577306241231332, "marketplace_pedido": 0.0004496510011925418, "plano_consulta": 0.5699319648344797, "reclamacao_atendimento": 0.0004692565380255743, "beneficios_consulta": 0.00024192742457654752, "internet_pacote_adicional": 7.49343279181316e-05, "fidelidade_resgate": 0.0003907634202959137, "recarga_realizar": 7.42997946788491e-05, "sem_correspondencia": 0.00034892144569037895}, "confidence": 0.5412607624901117, "input_tokens": 636, "latency_ms": 169.73300799998015} +{"id": "g0081-plano_consulta-emocional-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"negociacao_divida": 0.001296516719256085, "plano_nova_linha": 0.0004653177940214006, "bonus_nao_recebido": 0.0013566849277721854, "conta_pagamento_confirmacao": 0.0005048065840526826, "vas_consulta": 0.0001477928104051092, "vas_contratacao": 0.00012804363658842777, "conta_segunda_via": 0.0002470875278610582, "conta_explicacao": 0.00017936220437636741, "beneficios_consulta": 0.0021497176550752204, "vas_cancelamento": 0.00039244438938416726, "internet_consumo": 0.014303166879907014, "plano_consulta": 0.9710974722470527, "marketplace_pedido": 0.00015235837580282463, "plano_troca": 0.0018427894665491162, "internet_problema_conexao": 6.508228581022513e-05, "sem_correspondencia": 0.005671356496085379}, "confidence": 0.9691706370635228, "input_tokens": 670, "latency_ms": 178.9089289999879} +{"id": "g0087-plano_troca-regionalismo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9883754242974963, "plano_nova_linha": 0.005577056823323377, "desconto_retencao": 0.00227416337162243, "sem_correspondencia": 0.0037733555075579435}, "confidence": 0.984500565729995, "input_tokens": 329, "latency_ms": 77.51460700001189} +{"id": "g0087-plano_troca-regionalismo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.11162932703886712, "plano_troca": 0.8841163773735691, "internet_pacote_adicional": 0.0007170560695684377, "conta_pagamento_confirmacao": 0.0007567239241909249, "roaming_pacote": 0.00043318992695065214, "portabilidade": 0.0011130952652088283, "internet_problema_conexao": 0.00021438444643543333, "marketplace_pedido": 3.21253127887078e-05, "cancelamento_linha": 0.0006680504849441102, "conta_segunda_via": 6.7169886129606285e-06, "seguranca_perda_roubo": 1.9280509872337346e-05, "plano_nova_linha": 0.0001324707424145852, "conta_contestacao": 6.729055190702885e-06, "plano_consulta": 2.9903446686672824e-05, "vas_cancelamento": 1.732908333924194e-05, "sem_correspondencia": 0.00010724033136008158}, "confidence": 0.8763908025318072, "input_tokens": 663, "latency_ms": 177.72412200000076} +{"id": "g0087-plano_troca-regionalismo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.012613159581371925, "plano_troca": 0.9760915270287667, "desconto_retencao": 0.0031549533099234843, "sem_correspondencia": 0.008140360079937976}, "confidence": 0.9681220360383554, "input_tokens": 331, "latency_ms": 78.33350800001426} +{"id": "g0087-plano_troca-regionalismo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"roaming_duvida": 0.0023300782355661514, "plano_consulta": 0.0009872327492684379, "plano_troca": 0.9932406290375352, "plano_nova_linha": 0.0016451517900238093, "parceiros_ofertas": 0.000593219278995934, "vas_cancelamento": 0.00041463588640447765, "desconto_retencao": 0.00011672566554310966, "internet_problema_conexao": 0.00011496302660969893, "conta_explicacao": 0.00021264612806825233, "negociacao_divida": 3.80607944119504e-05, "negociacao_religacao": 8.251175445984563e-05, "sem_correspondencia": 0.0002241456531131661}, "confidence": 0.9926261407682204, "input_tokens": 544, "latency_ms": 144.5181029999958} +{"id": "g0087-plano_troca-regionalismo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_consulta": 0.0005178333508454961, "troca_numero": 0.00029075921934636786, "plano_troca": 0.9969469206995227, "internet_pacote_adicional": 0.0008410055795608855, "plano_nova_linha": 0.0006286865094371365, "vas_cancelamento": 0.0002653340227313095, "desconto_retencao": 8.197033577380908e-05, "sem_correspondencia": 0.00042749028278218475}, "confidence": 0.9965107665137403, "input_tokens": 432, "latency_ms": 102.45409200001632} +{"id": "g0087-plano_troca-regionalismo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9756589138885874, "fidelidade_pontos": 0.00220041873624909, "internet_problema_conexao": 0.0016086889758690833, "conta_vencimento": 0.0008928577950937565, "troca_numero": 0.000899645189699401, "beneficios_consulta": 0.00035831959442522915, "roaming_pacote": 0.0012631170583874381, "fidelidade_resgate": 0.00012270234381281657, "desconto_retencao": 0.0006211522253588889, "plano_consulta": 0.001018226246956938, "plano_nova_linha": 0.011213688997313735, "sem_correspondencia": 0.0041422689482461545}, "confidence": 0.9734460878784588, "input_tokens": 533, "latency_ms": 142.1103309999978} +{"id": "g0087-plano_troca-regionalismo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.002162834734998812, "plano_consulta": 0.000363296723467455, "plano_troca": 0.9852383325023594, "bonus_nao_recebido": 0.0011775698181827649, "plano_nova_linha": 0.001765738329587656, "cancelamento_linha": 0.0007025102283059095, "conta_contestacao": 0.00025226461472069403, "internet_pacote_adicional": 0.00011255394956854553, "parceiros_ofertas": 0.0006876470666360905, "portabilidade": 0.0068454010365226175, "conta_vencimento": 0.0002946621011812757, "seguranca_fraude": 4.282561746483551e-05, "atendimento_humano": 6.293067316264098e-05, "vas_contratacao": 4.19469001586775e-05, "reclamacao_atendimento": 6.732636604105363e-05, "sem_correspondencia": 0.00018215933764166535}, "confidence": 0.9842542213358496, "input_tokens": 644, "latency_ms": 176.27297100000305} +{"id": "g0087-plano_troca-regionalismo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.007485417796663896, "parceiros_ofertas": 0.001903033219525267, "plano_troca": 0.9849014874678854, "reclamacao_atendimento": 0.0020793987036880268, "desconto_retencao": 0.0014053889909416285, "seguranca_perda_roubo": 0.00028068375482754844, "plano_consulta": 0.00048750296114222246, "sem_correspondencia": 0.001457087105326011}, "confidence": 0.9827445571061546, "input_tokens": 456, "latency_ms": 109.59875499997906} +{"id": "g0087-plano_troca-regionalismo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_pacote_adicional": 0.000990653521900844, "plano_troca": 0.984679204505958, "conta_debito_automatico_digital": 0.001970972900263239, "desconto_retencao": 0.00898548454390791, "plano_consulta": 0.0009125309645007331, "recarga_saldo": 0.00035067429695306466, "plano_nova_linha": 0.0014925312712333106, "sem_correspondencia": 0.0006179479952828841}, "confidence": 0.9824905194353803, "input_tokens": 442, "latency_ms": 103.64635900000962} +{"id": "g0087-plano_troca-regionalismo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 0.001527721436696568, "recarga_nao_creditada": 0.0006418029024988828, "marketplace_compra": 0.0901588068008227, "desconto_retencao": 0.00028736123062619477, "suporte_chip_esim": 0.0003513397249385674, "conta_segunda_via": 0.0009239049133005535, "plano_nova_linha": 0.8967316253045569, "roaming_cobranca": 0.0003371015413194761, "cadastro_atualizacao": 0.00046361809540423107, "plano_consulta": 0.006329301207195683, "seguranca_fraude": 0.000364857801057542, "sem_correspondencia": 0.0018825590415828535}, "confidence": 0.8873435912413347, "input_tokens": 582, "latency_ms": 149.41235200001302} +{"id": "g0087-plano_troca-regionalismo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 0.0002865751372916005, "plano_consulta": 0.00022079248701605494, "marketplace_compra": 0.0002601310784409255, "roaming_duvida": 0.00014101626555620278, "seguranca_perda_roubo": 0.00015362919876496273, "plano_nova_linha": 0.004222559747483937, "desconto_retencao": 7.435763391696771e-05, "plano_troca": 0.9935515784405903, "recarga_nao_creditada": 0.0003068532661246084, "reclamacao_atendimento": 2.7763512382694302e-05, "marketplace_pedido": 0.00010542349271335283, "sem_correspondencia": 0.0006493197397184512}, "confidence": 0.9929653582988256, "input_tokens": 563, "latency_ms": 145.61625799998978} +{"id": "g0087-plano_troca-regionalismo-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 213, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.00441677046363901, "plano_troca": 0.9847745812371252, "plano_nova_linha": 0.006023311026149682, "sem_correspondencia": 0.004785337273086033}, "confidence": 0.9796994416495003, "input_tokens": 351, "latency_ms": 82.50531100000558} +{"id": "g0089-plano_troca-longo_contexto-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"vas_consulta": 0.0015004390341809629, "plano_consulta": 0.00046404388024375124, "seguranca_fraude": 0.0004690153391823635, "conta_contestacao": 0.0002954952454906111, "desconto_retencao": 0.0004111451858666801, "roaming_pacote": 0.00045038311785545044, "marketplace_compra": 0.0003891816623856743, "suporte_chip_esim": 0.0002931534646941974, "suporte_sem_sinal": 0.0008420702477261742, "plano_nova_linha": 0.06036929686157341, "plano_troca": 0.9326277213136185, "sem_correspondencia": 0.0018880546471821533}, "confidence": 0.9265029687057659, "input_tokens": 594, "latency_ms": 152.47349299997381} +{"id": "g0089-plano_troca-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"troca_numero": 0.004276315372347691, "plano_consulta": 0.006070808034130202, "negociacao_religacao": 0.0029362165290822435, "desconto_retencao": 0.0015411231252926462, "conta_debito_automatico_digital": 0.0032496227815406223, "bonus_nao_recebido": 0.00422927285379037, "plano_nova_linha": 0.9239662198698806, "sem_correspondencia": 0.053730421433935506}, "confidence": 0.9131042512798638, "input_tokens": 457, "latency_ms": 110.7894829999907} +{"id": "g0089-plano_troca-longo_contexto-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"marketplace_pedido": 0.00047454387948329176, "plano_consulta": 0.0008962435075812625, "desconto_retencao": 0.0005669535009684998, "conta_contestacao": 0.0005395944474150005, "plano_troca": 0.9957718389097577, "plano_nova_linha": 0.0006530239023626709, "cadastro_atualizacao": 5.592333124165789e-05, "sem_correspondencia": 0.0010418785211899302}, "confidence": 0.995167815896866, "input_tokens": 462, "latency_ms": 111.85171899998636} +{"id": "g0089-plano_troca-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 0.04281825017685823, "portabilidade": 0.1048694133741126, "plano_nova_linha": 0.8106797941544751, "conta_debito_automatico_digital": 0.008209316296483521, "internet_consumo": 0.004166083621157947, "fidelidade_pontos": 0.0018238827690544366, "plano_consulta": 0.021832610619405887, "sem_correspondencia": 0.005600648988452309}, "confidence": 0.7836340504622573, "input_tokens": 454, "latency_ms": 110.95844100000818} +{"id": "g0089-plano_troca-longo_contexto-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9881679500233984, "desconto_retencao": 0.0033716644526056525, "plano_nova_linha": 0.0029347019687353836, "sem_correspondencia": 0.005525683555260587}, "confidence": 0.9842239333645311, "input_tokens": 340, "latency_ms": 83.46679699999981} +{"id": "g0089-plano_troca-longo_contexto-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 196, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0038319161122989578, "plano_nova_linha": 0.025283443147343217, "plano_troca": 0.959260325718498, "sem_correspondencia": 0.011624315021859868}, "confidence": 0.9456804342913306, "input_tokens": 347, "latency_ms": 83.19640799999206} +{"id": "g0089-plano_troca-longo_contexto-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 171, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_segunda_via": 0.0007116891419643575, "plano_nova_linha": 0.0009248713558411072, "plano_consulta": 0.001249030114921794, "plano_troca": 0.9276226540146362, "portabilidade": 0.000690636632624966, "desconto_retencao": 0.0652182875841951, "recarga_saldo": 0.00013916858930893895, "sem_correspondencia": 0.003443662566507602}, "confidence": 0.9172830331595841, "input_tokens": 452, "latency_ms": 110.66682699998864} +{"id": "g0089-plano_troca-longo_contexto-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 0.0020093028217694625, "plano_troca": 0.9704375425983348, "desconto_retencao": 0.0016716627440595854, "negociacao_religacao": 0.0012712161838072781, "plano_nova_linha": 0.017257628009267174, "roaming_cobranca": 0.0022199494897529614, "plano_consulta": 0.004523896636718976, "sem_correspondencia": 0.0006088015162895991}, "confidence": 0.9662143343980969, "input_tokens": 442, "latency_ms": 104.10089100000164} +{"id": "g0089-plano_troca-longo_contexto-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.004879526134404752, "plano_troca": 0.9869936486081916, "desconto_retencao": 0.0036274391272148546, "sem_correspondencia": 0.004499386130188701}, "confidence": 0.9826581981442555, "input_tokens": 334, "latency_ms": 80.67190099998811} +{"id": "g0089-plano_troca-longo_contexto-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"reclamacao_atendimento": 0.00319601467103777, "desconto_retencao": 0.0017170533327966362, "plano_troca": 0.987054992839419, "roaming_pacote": 0.0016143904571486196, "plano_nova_linha": 0.003759402522949664, "fidelidade_pontos": 0.0003657498365655603, "plano_consulta": 0.0009431926260345534, "sem_correspondencia": 0.0013492037140480162}, "confidence": 0.9852057061021934, "input_tokens": 460, "latency_ms": 111.17097199999648} +{"id": "g0089-plano_troca-longo_contexto-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 169, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0010065799443561899, "beneficios_consulta": 0.0004190416924914182, "atendimento_humano": 0.0008487136402601969, "vas_consulta": 0.0007575576576708196, "plano_nova_linha": 0.021371269094043598, "cancelamento_linha": 0.0011149185026882017, "plano_troca": 0.9712972199551, "marketplace_compra": 0.00017039960175409038, "vas_cancelamento": 0.0006423574907589377, "plano_consulta": 0.001102947031845726, "negociacao_divida": 0.00021374039754257088, "sem_correspondencia": 0.0010552549914883585}, "confidence": 0.9686878763146545, "input_tokens": 554, "latency_ms": 145.88087199999222} +{"id": "g0089-plano_troca-longo_contexto-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0008479807442592127, "plano_nova_linha": 0.07296163628471207, "recarga_nao_creditada": 0.0013979385662375584, "suporte_chip_esim": 0.0005671140509141486, "plano_troca": 0.9111951419688885, "seguranca_perda_roubo": 0.00042989230846103674, "roaming_pacote": 0.010016857312428346, "fidelidade_resgate": 0.00021260521262703096, "plano_consulta": 0.001382585956358993, "reclamacao_atendimento": 5.762783042482883e-05, "marketplace_compra": 0.000156806222406119, "sem_correspondencia": 0.0007738135422822084}, "confidence": 0.9031219730569693, "input_tokens": 579, "latency_ms": 149.48996699999384} +{"id": "g0090-plano_troca-indireto_multiplo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_consumo": 0.03838759053428435, "plano_nova_linha": 0.19055397115084138, "roaming_duvida": 0.023599406967387496, "suporte_sem_sinal": 0.0016674299295718264, "marketplace_compra": 0.0018239973316416876, "plano_troca": 0.7265855382553539, "plano_consulta": 0.012931031898682001, "cancelamento_linha": 4.8472664720315574e-05, "desconto_retencao": 0.0008925841292280765, "conta_pagamento_confirmacao": 3.54536539323176e-05, "cadastro_atualizacao": 4.6215946103339536e-05, "sem_correspondencia": 0.0034283075382534117}, "confidence": 0.7017296780967496, "input_tokens": 534, "latency_ms": 143.05374299999585} +{"id": "g0090-plano_troca-indireto_multiplo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["marketplace_compra"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"reclamacao_atendimento": 0.012566082797499267, "parceiros_ofertas": 0.08105875632660621, "plano_nova_linha": 0.0029893624093373056, "negociacao_religacao": 0.0014446075327095493, "suporte_chip_esim": 0.2750597084168407, "desconto_retencao": 0.0031551925809137037, "roaming_cobranca": 0.0036675123262202547, "atendimento_humano": 0.0007902257108547041, "beneficios_consulta": 0.004463359959677126, "plano_consulta": 0.518228761465713, "marketplace_pedido": 0.0008631840211742223, "cancelamento_linha": 0.00041469219583366366, "fidelidade_resgate": 0.01064230339286158, "plano_troca": 0.022164891290796306, "conta_segunda_via": 0.0008411772528333025, "sem_correspondencia": 0.061650182320129254}, "confidence": 0.48611067889676046, "input_tokens": 654, "latency_ms": 174.8489290000066} +{"id": "g0090-plano_troca-indireto_multiplo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"vas_cancelamento": 0.0022529556011516294, "plano_troca": 0.9881207546570985, "vas_consulta": 0.001886298314663457, "negociacao_religacao": 0.0008650940571925363, "conta_segunda_via": 0.00047670399390231205, "plano_consulta": 0.001933026967090718, "desconto_retencao": 0.001970106655776255, "roaming_duvida": 9.601674633428249e-05, "plano_nova_linha": 0.0014697540728507244, "internet_pacote_adicional": 1.6442342620193263e-05, "recarga_saldo": 6.530536299211545e-05, "sem_correspondencia": 0.0008475412283273108}, "confidence": 0.987040823262289, "input_tokens": 551, "latency_ms": 143.3271280000099} +{"id": "g0090-plano_troca-indireto_multiplo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 66, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0006146937661402851, "cancelamento_linha": 0.0003509179838878878, "plano_consulta": 0.0006615753481934923, "negociacao_divida": 0.00046980859845576406, "plano_troca": 0.9953494618533335, "suporte_sem_sinal": 0.00032319294080667375, "conta_debito_automatico_digital": 0.00010153320297564244, "conta_explicacao": 0.00013969606267312155, "bonus_nao_recebido": 0.0002786607494928035, "parceiros_ofertas": 2.7221868136604693e-05, "negociacao_religacao": 0.0001500517673648862, "plano_nova_linha": 0.000781113953429872, "internet_problema_conexao": 0.0005041839304497017, "atendimento_humano": 5.772924798359223e-05, "seguranca_fraude": 9.801017579911956e-05, "sem_correspondencia": 9.214855087696848e-05}, "confidence": 0.9950394259768893, "input_tokens": 641, "latency_ms": 173.1260789999851} +{"id": "g0090-plano_troca-indireto_multiplo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.5055361405629599, "marketplace_compra": 0.00022784422693362922, "plano_troca": 0.40208894551107827, "fidelidade_pontos": 0.00046670059930542475, "plano_consulta": 0.08082985244214075, "conta_explicacao": 0.0005927406329222097, "bonus_nao_recebido": 0.00016423967971202874, "parceiros_ofertas": 2.1181741630028364e-05, "plano_nova_linha": 0.0013207952020973478, "reclamacao_atendimento": 6.78490910730204e-05, "recarga_realizar": 0.00016549673205763476, "sem_correspondencia": 0.008518213578089382}, "confidence": 0.46058488061413816, "input_tokens": 555, "latency_ms": 144.46313000001965} +{"id": "g0090-plano_troca-indireto_multiplo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"recarga_saldo": 0.0013156331246787715, "plano_consulta": 0.01984864236001894, "plano_nova_linha": 0.007659393575251696, "desconto_retencao": 0.00030288547496012936, "plano_troca": 0.9666347946274487, "suporte_chip_esim": 0.00039606394089282794, "cadastro_atualizacao": 6.797919760945687e-05, "sem_correspondencia": 0.0037746076991394865}, "confidence": 0.9618683367170845, "input_tokens": 433, "latency_ms": 102.55650999999943} +{"id": "g0090-plano_troca-indireto_multiplo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"atendimento_humano": 0.0028477029624915866, "reclamacao_atendimento": 0.0003997521452220925, "parceiros_ofertas": 0.0009895772419350702, "cadastro_atualizacao": 0.001655434011251895, "plano_consulta": 0.04126120160778792, "seguranca_fraude": 0.000539923318671014, "recarga_realizar": 0.007316554876354767, "plano_troca": 0.7836705206243875, "conta_segunda_via": 0.0005607606671690821, "negociacao_religacao": 0.0003092511528343179, "desconto_retencao": 0.0004117044036966283, "conta_contestacao": 0.0006360374258709906, "conta_explicacao": 0.057726652748443415, "conta_debito_automatico_digital": 0.0007489558165456747, "plano_nova_linha": 0.08956697071359547, "sem_correspondencia": 0.011359000283742496}, "confidence": 0.7692485553326802, "input_tokens": 664, "latency_ms": 177.13520699999208} +{"id": "g0090-plano_troca-indireto_multiplo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.012270520786029977, "plano_troca": 0.9801124940717187, "plano_nova_linha": 0.00483169643175721, "sem_correspondencia": 0.002785288710494058}, "confidence": 0.9734833254289583, "input_tokens": 311, "latency_ms": 77.84835999999018} +{"id": "g0090-plano_troca-indireto_multiplo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"vas_contratacao": 0.0015846431141223378, "plano_nova_linha": 0.01990323970159428, "plano_troca": 0.9707714828519082, "plano_consulta": 0.0012028467910641715, "atendimento_humano": 0.0011383921341720311, "conta_debito_automatico_digital": 0.00040858076887698245, "cancelamento_linha": 0.00035083710363265595, "parceiros_ofertas": 7.112206641308746e-05, "desconto_retencao": 9.971469583109664e-05, "fidelidade_resgate": 3.658809400861198e-05, "conta_explicacao": 0.00013657253111805468, "roaming_pacote": 4.816841097384337e-05, "vas_consulta": 7.703194349172598e-05, "beneficios_consulta": 7.299465540821636e-05, "conta_vencimento": 7.576878002205426e-05, "sem_correspondencia": 0.004022016357362559}, "confidence": 0.9688229150420354, "input_tokens": 623, "latency_ms": 164.78637299999832} +{"id": "g0090-plano_troca-indireto_multiplo-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5044537820184525, "plano_troca": 0.44603871166020564, "desconto_retencao": 0.0032783877315449472, "sem_correspondencia": 0.046229118589797}, "confidence": 0.3392717093579365, "input_tokens": 319, "latency_ms": 76.51793899998438} +{"id": "g0090-plano_troca-indireto_multiplo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 0.0007930504718879065, "suporte_chip_esim": 0.00024800725765696267, "suporte_configuracao": 0.00022720171358100132, "marketplace_pedido": 0.00020379227945175002, "reclamacao_atendimento": 0.0004327770127031217, "desconto_retencao": 0.005891096379243895, "plano_nova_linha": 0.0004030906516882067, "plano_consulta": 0.0014827307172683773, "vas_consulta": 0.0018640989382191781, "conta_explicacao": 0.0038451131977824105, "plano_troca": 0.9830079085709906, "portabilidade": 0.0008054136051012505, "troca_numero": 0.0001109350653050078, "roaming_duvida": 0.0003560398539463613, "internet_problema_conexao": 0.00012841207065644316, "sem_correspondencia": 0.0002003322145175904}, "confidence": 0.9818751024757232, "input_tokens": 650, "latency_ms": 175.66150999999763} +{"id": "g0090-plano_troca-indireto_multiplo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"fidelidade_pontos": 0.0010130625041869018, "plano_consulta": 0.3352964031244592, "negociacao_religacao": 0.006505795448739577, "troca_numero": 0.0013361914698381482, "portabilidade": 0.03596466838243019, "desconto_retencao": 0.005448807343463802, "plano_nova_linha": 0.5647459808725427, "sem_correspondencia": 0.049689090854339646}, "confidence": 0.5025668352829058, "input_tokens": 408, "latency_ms": 119.4003810000197} +{"id": "g0093-plano_nova_linha-erros_digitacao-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 0.0008590576770907059, "fidelidade_pontos": 0.0004998882682882717, "internet_consumo": 0.0004849484070081741, "roaming_pacote": 0.0004409143118665552, "negociacao_divida": 0.0008191711327573282, "plano_troca": 0.7909060448953285, "troca_numero": 0.00019705823517624608, "beneficios_consulta": 5.8407281425560114e-05, "conta_segunda_via": 0.0002700058329702683, "marketplace_pedido": 1.5530976750030482e-05, "recarga_saldo": 0.00010428402077314729, "internet_problema_conexao": 4.9850122557815546e-05, "fidelidade_resgate": 0.000125946589270605, "plano_nova_linha": 0.19055534765866974, "plano_consulta": 0.00038722387953733637, "sem_correspondencia": 0.014226320710529585}, "confidence": 0.7769664478883506, "input_tokens": 645, "latency_ms": 173.97878200000605} +{"id": "g0093-plano_nova_linha-erros_digitacao-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_debito_automatico_digital": 0.0006949339241409936, "bonus_nao_recebido": 0.00044586121899583897, "conta_vencimento": 0.0016515985118202839, "plano_consulta": 0.0003177492717716535, "portabilidade": 0.0007227068830824883, "cadastro_atualizacao": 0.9549252751159, "vas_consulta": 0.0019063574957095414, "plano_nova_linha": 0.0012495522577635914, "vas_contratacao": 0.0041411246244959015, "conta_contestacao": 4.993301477814954e-05, "plano_troca": 0.00037763395492320463, "sem_correspondencia": 0.0335172737266184}, "confidence": 0.950827572853709, "input_tokens": 535, "latency_ms": 141.75407499999437} +{"id": "g0093-plano_nova_linha-erros_digitacao-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.06503656428777142, "conta_vencimento": 0.0028175351404846807, "plano_consulta": 0.0009124583644080069, "roaming_duvida": 0.0012868179470661672, "seguranca_perda_roubo": 0.0009602696209627486, "plano_nova_linha": 0.9009438610275285, "portabilidade": 0.001863559729849909, "sem_correspondencia": 0.0261789338819286}, "confidence": 0.8867929840314611, "input_tokens": 414, "latency_ms": 106.30902400001219} +{"id": "g0093-plano_nova_linha-erros_digitacao-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9835185709213226, "negociacao_divida": 0.0012059892666446026, "recarga_realizar": 0.001421154415259397, "marketplace_pedido": 0.00035967483876152246, "beneficios_consulta": 0.00368659133997895, "negociacao_religacao": 0.003961341044739634, "parceiros_ofertas": 0.0002352788620871614, "desconto_retencao": 0.0002468385798734469, "suporte_configuracao": 0.0030290460956259946, "plano_consulta": 0.0009215722447231538, "vas_consulta": 0.0006178782075689131, "internet_problema_conexao": 9.01114314355557e-05, "plano_troca": 0.0004166924959378869, "conta_pagamento_confirmacao": 8.87575420372369e-05, "seguranca_perda_roubo": 2.6609492604499718e-05, "sem_correspondencia": 0.0001738932213995547}, "confidence": 0.9824198089827441, "input_tokens": 636, "latency_ms": 169.50546099999997} +{"id": "g0093-plano_nova_linha-erros_digitacao-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_consulta": 0.007085359279816602, "plano_nova_linha": 0.46093087733589405, "plano_troca": 0.5057680439221659, "sem_correspondencia": 0.026215719462123522}, "confidence": 0.34102405856288787, "input_tokens": 313, "latency_ms": 75.88365399999475} +{"id": "g0093-plano_nova_linha-erros_digitacao-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"reclamacao_atendimento": 0.0008354497914394603, "parceiros_ofertas": 0.0006795683390107307, "plano_consulta": 0.002711732977626671, "suporte_chip_esim": 0.0013048028989671178, "plano_nova_linha": 0.9914017988075383, "troca_numero": 0.0002710379400219273, "marketplace_pedido": 0.0001488565695966265, "plano_troca": 0.000663769814201898, "conta_pagamento_confirmacao": 0.0006724375262666082, "conta_explicacao": 4.805448939888757e-05, "roaming_cobranca": 0.00017785496477392302, "atendimento_humano": 0.0002213915803101596, "bonus_nao_recebido": 0.00010162294588650302, "desconto_retencao": 5.075042874402447e-05, "roaming_pacote": 0.00018940526598773758, "sem_correspondencia": 0.0005214656602293456}, "confidence": 0.9908285853947072, "input_tokens": 642, "latency_ms": 174.1071579999982} +{"id": "g0093-plano_nova_linha-erros_digitacao-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"suporte_chip_esim": 0.0013954047420373236, "conta_vencimento": 0.00040901786387322774, "plano_consulta": 0.0004986700989461264, "beneficios_consulta": 0.0003732993408069153, "troca_numero": 0.0004079870402471044, "conta_contestacao": 0.0010467257547540484, "plano_nova_linha": 0.6468223859616034, "negociacao_divida": 0.0003279390535853183, "plano_troca": 0.31815553615416403, "portabilidade": 0.001484485781560679, "recarga_nao_creditada": 0.0003201343740854717, "sem_correspondencia": 0.02875841383433647}, "confidence": 0.6147153301399307, "input_tokens": 509, "latency_ms": 121.38849500001925} +{"id": "g0093-plano_nova_linha-erros_digitacao-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 0.0012453942839600492, "plano_nova_linha": 0.9934882155856698, "suporte_chip_esim": 0.000893075596791467, "marketplace_compra": 0.0004895302867388452, "fidelidade_pontos": 0.00029216250265998514, "bonus_nao_recebido": 0.00015453044652705754, "recarga_realizar": 0.0002777156026427911, "cancelamento_linha": 0.0002755764778502804, "plano_consulta": 0.0020837005716056577, "internet_pacote_adicional": 6.335460640209655e-05, "fidelidade_resgate": 6.113024581991017e-05, "recarga_nao_creditada": 6.495060599301606e-05, "conta_debito_automatico_digital": 2.357399094593243e-05, "conta_pagamento_confirmacao": 3.939460904086139e-05, "plano_troca": 4.054756466971257e-05, "sem_correspondencia": 0.0005071470226827066}, "confidence": 0.9930540966247141, "input_tokens": 662, "latency_ms": 177.96069400000647} +{"id": "g0093-plano_nova_linha-erros_digitacao-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.6813309672384465, "conta_contestacao": 0.02896755662697923, "plano_consulta": 0.0013340600250982058, "plano_troca": 0.2699504889965762, "conta_vencimento": 0.0029641848558390623, "reclamacao_atendimento": 0.0001776649473269877, "atendimento_humano": 0.00022084312257466868, "sem_correspondencia": 0.015054234187159163}, "confidence": 0.6358068197010817, "input_tokens": 413, "latency_ms": 104.17356099998187} +{"id": "g0093-plano_nova_linha-erros_digitacao-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.005247679198853869, "suporte_sem_sinal": 0.0026526465324477996, "plano_nova_linha": 0.9419851954696242, "plano_consulta": 0.0012545220888910912, "plano_troca": 0.008529305899274451, "recarga_nao_creditada": 0.0007036180901281128, "conta_segunda_via": 0.00035289963305268183, "sem_correspondencia": 0.03927413308772793}, "confidence": 0.9336973662509989, "input_tokens": 430, "latency_ms": 104.37132100000213} +{"id": "g0093-plano_nova_linha-erros_digitacao-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 73, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.0009751590643817792, "internet_consumo": 0.0011392015403871073, "atendimento_humano": 0.0018221158602088644, "plano_nova_linha": 0.9469742797368855, "plano_troca": 0.04671162669045243, "plano_consulta": 0.0003346167052741131, "suporte_chip_esim": 6.379624297362639e-05, "sem_correspondencia": 0.001979204159436477}, "confidence": 0.9393991768421549, "input_tokens": 414, "latency_ms": 103.97172500000806} +{"id": "g0093-plano_nova_linha-erros_digitacao-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.0038498597620356453, "marketplace_compra": 0.0002891326886514323, "conta_debito_automatico_digital": 0.0006321710202751251, "seguranca_fraude": 0.00034436161370402077, "atendimento_humano": 0.00026921462191930006, "plano_consulta": 0.0003206358227735583, "suporte_chip_esim": 0.0005051150079178687, "conta_explicacao": 0.0002347110743798105, "negociacao_divida": 0.0011467084405025333, "internet_consumo": 0.0032707597921687293, "plano_nova_linha": 0.9845419080670761, "sem_correspondencia": 0.004595422088595889}, "confidence": 0.9831366269822648, "input_tokens": 553, "latency_ms": 144.40515699999423} +{"id": "g0095-plano_nova_linha-emocional-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.000847671398887432, "conta_pagamento_confirmacao": 0.0004747920836556403, "recarga_realizar": 0.00021616773787654203, "bonus_nao_recebido": 0.0001424874850433894, "plano_troca": 0.021958927935481595, "beneficios_consulta": 0.0005999090218402846, "plano_nova_linha": 0.9699168262936345, "sem_correspondencia": 0.005843218043580634}, "confidence": 0.965619230049868, "input_tokens": 448, "latency_ms": 103.59749400001306} +{"id": "g0095-plano_nova_linha-emocional-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.7833963039586395, "internet_consumo": 0.006318487526213408, "conta_debito_automatico_digital": 0.0016661728202442105, "recarga_saldo": 0.0011917984041798259, "marketplace_compra": 0.002435393485664717, "plano_troca": 0.19248791284871236, "seguranca_perda_roubo": 0.0004373235685436742, "plano_consulta": 0.0002545733643489158, "fidelidade_resgate": 0.0002939281762572806, "cadastro_atualizacao": 4.8110570430452316e-05, "seguranca_fraude": 0.004455373139921412, "sem_correspondencia": 0.007014622136844446}, "confidence": 0.76370505886397, "input_tokens": 572, "latency_ms": 147.53900499999872} +{"id": "g0095-plano_nova_linha-emocional-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.001458282712073952, "vas_consulta": 0.0010039682496968685, "suporte_configuracao": 0.0032303685798916655, "portabilidade": 0.002618161166030127, "bonus_nao_recebido": 0.0004009872192384503, "suporte_sem_sinal": 0.0006491215331690507, "plano_troca": 0.0004073247673242028, "plano_nova_linha": 0.9859881722390053, "internet_consumo": 0.001170413380888824, "roaming_pacote": 0.00031967262854871683, "troca_numero": 0.00038437251140004206, "sem_correspondencia": 0.0023691550127327224}, "confidence": 0.9847143697152787, "input_tokens": 537, "latency_ms": 141.37740999998982} +{"id": "g0095-plano_nova_linha-emocional-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.7990025393196942, "plano_consulta": 0.005490807445039544, "plano_troca": 0.15483111539291647, "sem_correspondencia": 0.040675537842349806}, "confidence": 0.7320033857595923, "input_tokens": 329, "latency_ms": 77.13207999998417} +{"id": "g0095-plano_nova_linha-emocional-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 131, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.001640766366150833, "vas_contratacao": 0.0020895713912242775, "recarga_nao_creditada": 0.0004678851293901055, "portabilidade": 0.0004227324490349518, "conta_debito_automatico_digital": 0.00042609917898917227, "recarga_realizar": 0.0003816513484185397, "atendimento_humano": 0.0022138108409106836, "fidelidade_resgate": 0.00019392975415326202, "beneficios_consulta": 0.00044697587521216084, "plano_nova_linha": 0.9888945056766483, "roaming_cobranca": 0.0001921119870009004, "negociacao_divida": 0.00014172651870835926, "plano_consulta": 0.00012174752016827061, "desconto_retencao": 0.001967738898767085, "reclamacao_atendimento": 6.90451181344682e-05, "sem_correspondencia": 0.0003297019470887399}, "confidence": 0.9881541393884247, "input_tokens": 660, "latency_ms": 177.93703099999902} +{"id": "g0095-plano_nova_linha-emocional-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9769723629677612, "plano_troca": 0.008318184537992775, "plano_consulta": 0.0033157672488015257, "sem_correspondencia": 0.011393685245444462}, "confidence": 0.969296483957015, "input_tokens": 332, "latency_ms": 77.46741299999371} +{"id": "g0095-plano_nova_linha-emocional-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_consulta": 0.006288254571502168, "plano_troca": 0.528564216455304, "plano_nova_linha": 0.4245473982181113, "sem_correspondencia": 0.040600130755082516}, "confidence": 0.37141895527373875, "input_tokens": 334, "latency_ms": 77.77695200002199} +{"id": "g0095-plano_nova_linha-emocional-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_divida": 0.0007476772198444009, "plano_consulta": 0.0004603020995974274, "plano_troca": 0.006156219581626418, "cadastro_atualizacao": 0.00037474473231634856, "plano_nova_linha": 0.9878720006554289, "recarga_saldo": 0.00035414502292020457, "desconto_retencao": 0.00013108678767734678, "sem_correspondencia": 0.0039038239005890086}, "confidence": 0.9861394293204899, "input_tokens": 443, "latency_ms": 103.90676800000165} +{"id": "g0095-plano_nova_linha-emocional-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.0010311001697878497, "recarga_saldo": 0.0007841380419840633, "bonus_nao_recebido": 0.000631479955297645, "plano_nova_linha": 0.9900852883180424, "suporte_sem_sinal": 0.0011363295634137704, "plano_consulta": 0.00017156182193883043, "plano_troca": 0.004012870730472885, "sem_correspondencia": 0.002147231399062612}, "confidence": 0.9886689009349056, "input_tokens": 448, "latency_ms": 105.28588700000796} +{"id": "g0095-plano_nova_linha-emocional-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"cadastro_atualizacao": 0.0008085344769579084, "bonus_nao_recebido": 0.00039034873370368407, "negociacao_divida": 0.0007480431903839245, "plano_consulta": 0.0005394745019638925, "plano_nova_linha": 0.9880747540845191, "suporte_chip_esim": 0.00017194445474276305, "conta_pagamento_confirmacao": 0.00013641092195393914, "roaming_duvida": 7.778941177864217e-05, "reclamacao_atendimento": 0.0029286656204783722, "conta_contestacao": 8.570866681521119e-05, "vas_cancelamento": 0.0009770456690096315, "fidelidade_resgate": 6.96548074545016e-05, "plano_troca": 0.004692698165774426, "marketplace_compra": 3.28479228925665e-05, "conta_explicacao": 0.0001233595230914655, "sem_correspondencia": 0.0001427198484800043}, "confidence": 0.9872797376901539, "input_tokens": 701, "latency_ms": 181.56786699998406} +{"id": "g0095-plano_nova_linha-emocional-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 0.0017756898955257057, "plano_troca": 0.0007570747404943558, "cancelamento_linha": 0.0003191859948905801, "conta_segunda_via": 0.0004001931837260998, "internet_problema_conexao": 0.0012256402851915065, "plano_consulta": 0.000874302365408744, "plano_nova_linha": 0.9595809663963425, "conta_explicacao": 0.00028960786517987825, "portabilidade": 0.03388827140089841, "beneficios_consulta": 0.00011275357481281724, "conta_contestacao": 0.00010119529806955792, "roaming_pacote": 0.00012042065185872115, "fidelidade_resgate": 7.07267323134936e-05, "vas_consulta": 0.00011514521853009105, "conta_debito_automatico_digital": 8.515949708291715e-05, "sem_correspondencia": 0.00028366689967482543}, "confidence": 0.9568863641560988, "input_tokens": 650, "latency_ms": 174.86319799999706} +{"id": "g0095-plano_nova_linha-emocional-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.970783237089703, "plano_troca": 0.007513852964186676, "plano_consulta": 0.004499124558735137, "sem_correspondencia": 0.017203785387375155}, "confidence": 0.9610443161196041, "input_tokens": 333, "latency_ms": 77.82510300000922} +{"id": "g0097-plano_nova_linha-indireto_multiplo-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 176, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 0.0009518433217502964, "marketplace_compra": 0.00015188850435997157, "atendimento_humano": 6.91430497199211e-05, "seguranca_perda_roubo": 0.0004766190944259866, "cadastro_atualizacao": 0.10592455267315119, "plano_troca": 0.00039822332323072665, "negociacao_religacao": 0.0008764728317034927, "recarga_realizar": 0.00027750351777073586, "plano_consulta": 0.04152504001756115, "vas_contratacao": 0.0020842459651298135, "plano_nova_linha": 0.4679355835183003, "recarga_saldo": 0.0059025340542631435, "parceiros_ofertas": 0.000665868401384589, "conta_debito_automatico_digital": 0.002666393774556295, "beneficios_consulta": 0.3695105554271928, "sem_correspondencia": 0.0005835325254998149}, "confidence": 0.4324646224195202, "input_tokens": 675, "latency_ms": 180.32241800000293} +{"id": "g0097-plano_nova_linha-indireto_multiplo-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0009696334867589588, "negociacao_religacao": 0.0011959612330733045, "vas_consulta": 0.000831640246661695, "recarga_realizar": 0.002999776702317072, "recarga_nao_creditada": 0.00046218276792601173, "plano_consulta": 0.0005118507763833804, "plano_nova_linha": 0.0019725750420440833, "suporte_chip_esim": 5.19428278649607e-05, "suporte_configuracao": 0.007709006528038186, "conta_contestacao": 0.00040948373445418663, "seguranca_fraude": 0.00020438047246208098, "plano_troca": 0.0005110591396959341, "marketplace_pedido": 0.0013024024956013688, "roaming_duvida": 0.7636558161296784, "conta_debito_automatico_digital": 0.003958499004069253, "sem_correspondencia": 0.2132537894129712}, "confidence": 0.7478995372049903, "input_tokens": 667, "latency_ms": 177.58453599998347} +{"id": "g0097-plano_nova_linha-indireto_multiplo-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_consulta", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 0.0022790883157370843, "plano_nova_linha": 0.5685189558613232, "vas_contratacao": 0.0005116805867991204, "suporte_chip_esim": 0.001905452158349426, "plano_troca": 0.21782515790071014, "internet_problema_conexao": 0.03500152948488673, "plano_consulta": 0.16200545461251709, "cancelamento_linha": 9.745280685674265e-05, "atendimento_humano": 0.0012898382354070554, "internet_consumo": 0.00011177143761139043, "desconto_retencao": 0.00014453474322653938, "conta_contestacao": 4.872651950850134e-05, "fidelidade_resgate": 4.0682567906477705e-05, "conta_explicacao": 0.00021877024293021083, "seguranca_perda_roubo": 7.606341509897e-05, "sem_correspondencia": 0.00992484111113159}, "confidence": 0.5397535529187445, "input_tokens": 662, "latency_ms": 177.1706080000115} +{"id": "g0097-plano_nova_linha-indireto_multiplo-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0012035229911689187, "plano_nova_linha": 0.980733279252066, "plano_troca": 0.009107838994882973, "sem_correspondencia": 0.008955358761882111}, "confidence": 0.9743110390027546, "input_tokens": 322, "latency_ms": 77.78484099998195} +{"id": "g0097-plano_nova_linha-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.00302376457653335, "suporte_sem_sinal": 0.002100286169364815, "vas_cancelamento": 0.0006026497413283793, "portabilidade": 0.0012360947918084702, "conta_explicacao": 0.0009639494817876007, "conta_pagamento_confirmacao": 0.001803350656017333, "plano_troca": 0.0018314217836122911, "cancelamento_linha": 0.0031597795912040876, "conta_vencimento": 0.0035164621727023396, "plano_consulta": 0.014900583163135642, "internet_consumo": 0.001396068673783161, "sem_correspondencia": 0.9654655891987225}, "confidence": 0.9623260973076971, "input_tokens": 538, "latency_ms": 141.5448710000078} +{"id": "g0097-plano_nova_linha-indireto_multiplo-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0033652937990094347, "plano_troca": 0.023119766178547524, "plano_nova_linha": 0.9545561370694032, "sem_correspondencia": 0.01895880295303989}, "confidence": 0.9394081827592043, "input_tokens": 324, "latency_ms": 77.11998199999925} +{"id": "g0097-plano_nova_linha-indireto_multiplo-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0006650294547195893, "plano_troca": 0.0065567109738972375, "conta_contestacao": 0.0007518944235578865, "desconto_retencao": 0.00037459029470553076, "fidelidade_resgate": 0.00034940837219134903, "plano_nova_linha": 0.9880642946112125, "marketplace_pedido": 8.46120850585314e-05, "sem_correspondencia": 0.0031534597846574644}, "confidence": 0.9863591938413856, "input_tokens": 432, "latency_ms": 102.93851399998744} +{"id": "g0097-plano_nova_linha-indireto_multiplo-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.0029028782187054156, "plano_nova_linha": 0.9820668120802708, "plano_consulta": 0.0014620941490870063, "bonus_nao_recebido": 0.0010571903407697876, "conta_segunda_via": 0.0006390014846639363, "plano_troca": 0.003783542116917881, "marketplace_pedido": 0.0001069819441211194, "sem_correspondencia": 0.007981499665464131}, "confidence": 0.979504928091738, "input_tokens": 453, "latency_ms": 110.48576599998228} +{"id": "g0097-plano_nova_linha-indireto_multiplo-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 126, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.0024280449476964195, "desconto_retencao": 0.0003054002827431869, "internet_problema_conexao": 0.006442643097140614, "beneficios_consulta": 0.000892317231060573, "internet_pacote_adicional": 0.7859500474895913, "conta_segunda_via": 0.00034643534344113846, "plano_consulta": 0.002995125960467681, "fidelidade_pontos": 0.00013265053298628732, "plano_nova_linha": 0.19912336631772795, "conta_debito_automatico_digital": 0.00012059852035536593, "negociacao_religacao": 0.00016296389047549932, "plano_troca": 0.0005669093239213356, "recarga_saldo": 9.107213553453479e-05, "seguranca_perda_roubo": 6.328955038996117e-05, "seguranca_fraude": 0.00012510435017168767, "sem_correspondencia": 0.00025403102629656214}, "confidence": 0.771680050655564, "input_tokens": 669, "latency_ms": 178.25978299998724} +{"id": "g0097-plano_nova_linha-indireto_multiplo-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 103, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 0.0009361696125885796, "plano_nova_linha": 0.9897798891464555, "vas_contratacao": 0.000795847346484412, "fidelidade_resgate": 0.00048337078045821563, "recarga_saldo": 0.00025043701695284787, "reclamacao_atendimento": 0.00014615079963559984, "roaming_duvida": 9.815114102831869e-05, "seguranca_perda_roubo": 8.617373048061208e-05, "vas_consulta": 0.0017542420479799777, "plano_troca": 0.0009520731750439607, "plano_consulta": 0.0015868915476643835, "suporte_chip_esim": 6.151632241528582e-05, "recarga_realizar": 2.4066578044844937e-05, "recarga_nao_creditada": 5.209318822821976e-05, "internet_pacote_adicional": 3.6417508188252466e-05, "sem_correspondencia": 0.002956510058350946}, "confidence": 0.9890985484228859, "input_tokens": 662, "latency_ms": 177.4871659999917} +{"id": "g0097-plano_nova_linha-indireto_multiplo-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.0075996305212764305, "internet_consumo": 0.0020817695696112542, "troca_numero": 0.0007860949125490494, "plano_consulta": 0.0035091122354421133, "vas_consulta": 0.002776420764851419, "portabilidade": 0.0010310313721095842, "recarga_saldo": 0.0007508445591469498, "roaming_duvida": 0.00017969728531909825, "atendimento_humano": 0.0018142752060573007, "plano_troca": 0.129569741720952, "beneficios_consulta": 0.009685389688221045, "bonus_nao_recebido": 0.08395410568160833, "marketplace_compra": 0.0035223174075474997, "plano_nova_linha": 0.7364055492756068, "negociacao_religacao": 0.0018165648757482275, "sem_correspondencia": 0.014517454923952905}, "confidence": 0.7188325858939806, "input_tokens": 632, "latency_ms": 168.93122400000493} +{"id": "g0097-plano_nova_linha-indireto_multiplo-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.0018633543668302558, "conta_contestacao": 0.0007031353905036688, "plano_nova_linha": 0.9934718972309985, "seguranca_perda_roubo": 0.0007012974389865174, "fidelidade_pontos": 0.0003033842014571481, "reclamacao_atendimento": 0.00019517303457880313, "plano_consulta": 0.0003302737416491263, "plano_troca": 0.00043990557017255553, "marketplace_pedido": 0.0004165200415704759, "conta_debito_automatico_digital": 0.0001121018548787794, "recarga_saldo": 0.00034285864952429896, "sem_correspondencia": 0.0011200984788497508}, "confidence": 0.9928784333429074, "input_tokens": 561, "latency_ms": 145.8298010000192} +{"id": "g0098-internet_pacote_adicional-curto_neutro-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.002275070344858958, "seguranca_perda_roubo": 0.00047093954254372454, "parceiros_ofertas": 0.0010484033307436615, "vas_cancelamento": 0.0004166197741566079, "roaming_duvida": 0.001196864381817888, "bonus_nao_recebido": 0.0006377641822440255, "conta_explicacao": 0.0011351326249895025, "internet_pacote_adicional": 0.981838735535081, "fidelidade_resgate": 0.000783124599322169, "beneficios_consulta": 0.00034165457044945367, "internet_consumo": 0.004641355707564523, "negociacao_divida": 0.0005188282837759264, "internet_problema_conexao": 0.00012632988673510342, "roaming_pacote": 0.00010947985750681013, "cancelamento_linha": 3.5226711853193265e-05, "sem_correspondencia": 0.004424470666357382}, "confidence": 0.9806279845707532, "input_tokens": 624, "latency_ms": 165.14284299998394} +{"id": "g0098-internet_pacote_adicional-curto_neutro-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.004380067202873487, "internet_pacote_adicional": 0.8814472193221372, "suporte_chip_esim": 0.0007646833548772453, "conta_contestacao": 0.0007622362397593261, "suporte_configuracao": 0.000433648987820572, "bonus_nao_recebido": 0.0025096900880065493, "fidelidade_resgate": 0.00038060942961983, "vas_cancelamento": 0.00011112943269823915, "internet_problema_conexao": 0.007420282153460572, "desconto_retencao": 3.716885583335559e-05, "marketplace_compra": 7.12572595465853e-05, "negociacao_divida": 0.00014900345716377833, "internet_consumo": 0.08976720746772932, "seguranca_fraude": 0.0002663843717325815, "plano_troca": 9.646164982821015e-05, "sem_correspondencia": 0.011402950726913209}, "confidence": 0.8735437006102795, "input_tokens": 663, "latency_ms": 177.56442000001016} +{"id": "g0098-internet_pacote_adicional-curto_neutro-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.004806084055869608, "internet_pacote_adicional": 0.9611005767409483, "bonus_nao_recebido": 0.00520135340933096, "sem_correspondencia": 0.028891985793851185}, "confidence": 0.9481341023212644, "input_tokens": 310, "latency_ms": 76.11168100001464} +{"id": "g0098-internet_pacote_adicional-curto_neutro-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.0012014590409880682, "fidelidade_pontos": 0.00018051342162339062, "conta_explicacao": 0.0004114793191287424, "portabilidade": 0.00029559666249964257, "vas_cancelamento": 0.00039857988674284656, "bonus_nao_recebido": 0.0005589280639642326, "vas_consulta": 0.0009998313700403524, "roaming_pacote": 0.00012955478661608926, "internet_consumo": 0.000662366266242605, "internet_pacote_adicional": 0.9932893331492133, "internet_problema_conexao": 0.00014248472126345235, "sem_correspondencia": 0.0017298733116773322}, "confidence": 0.9926792725264145, "input_tokens": 529, "latency_ms": 141.74032100001455} +{"id": "g0098-internet_pacote_adicional-curto_neutro-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.003165600777295183, "internet_problema_conexao": 0.14441493406055775, "internet_consumo": 0.0007822483567583219, "conta_segunda_via": 0.00010127342547957035, "roaming_pacote": 0.0014085930171421363, "bonus_nao_recebido": 0.0004271821101525774, "internet_pacote_adicional": 0.8234280556900895, "sem_correspondencia": 0.026272112562525}, "confidence": 0.7982034922172451, "input_tokens": 426, "latency_ms": 101.7569260000073} +{"id": "g0098-internet_pacote_adicional-curto_neutro-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_problema_conexao": 0.0018274382813634343, "roaming_duvida": 0.0007665627103205432, "vas_cancelamento": 0.00010769271554897756, "roaming_pacote": 0.00027470154568906996, "recarga_saldo": 0.0002048206521337817, "internet_consumo": 0.0006927344847165907, "conta_vencimento": 0.00046117138692277406, "suporte_chip_esim": 0.00018145567602901702, "bonus_nao_recebido": 0.002524114475880414, "plano_consulta": 0.8280638911366834, "internet_pacote_adicional": 0.02015870516178486, "sem_correspondencia": 0.14473671177292713}, "confidence": 0.8124333357854728, "input_tokens": 526, "latency_ms": 139.6477159999847} +{"id": "g0098-internet_pacote_adicional-curto_neutro-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_pacote_adicional": 0.38264663915243596, "roaming_pacote": 0.0014658114244187983, "roaming_cobranca": 0.001701013274786436, "suporte_sem_sinal": 0.0016582960132996431, "bonus_nao_recebido": 0.0021164557031555474, "internet_problema_conexao": 0.5056298656823685, "internet_consumo": 0.06985676651060516, "sem_correspondencia": 0.034925152238929974}, "confidence": 0.43500556077984964, "input_tokens": 412, "latency_ms": 103.17894100001013} +{"id": "g0098-internet_pacote_adicional-curto_neutro-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.0007111747045206002, "atendimento_humano": 0.0001382106358690401, "negociacao_religacao": 0.0001805913656127956, "roaming_cobranca": 0.00018080953457911953, "suporte_chip_esim": 0.00016120934669450673, "negociacao_divida": 0.00019792058387736034, "seguranca_fraude": 0.00010772245090822208, "vas_cancelamento": 0.0002526281755026762, "roaming_pacote": 0.01411203258689632, "internet_consumo": 0.013121729685868316, "internet_problema_conexao": 0.0020820847310902947, "portabilidade": 0.0008486580849693362, "internet_pacote_adicional": 0.9666646537618317, "suporte_configuracao": 0.00023451348123388905, "bonus_nao_recebido": 6.55920027913353e-05, "sem_correspondencia": 0.0009404688677544923}, "confidence": 0.9644422973459538, "input_tokens": 636, "latency_ms": 169.88394899999548} +{"id": "g0098-internet_pacote_adicional-curto_neutro-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.009092418370954394, "roaming_pacote": 0.005346370367592524, "internet_pacote_adicional": 0.06741116981271633, "sem_correspondencia": 0.9181500414487368}, "confidence": 0.890866721931649, "input_tokens": 309, "latency_ms": 75.67578600000502} +{"id": "g0098-internet_pacote_adicional-curto_neutro-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.0009127778909809964, "internet_consumo": 0.0002874347792920553, "vas_cancelamento": 0.0005796024150933505, "recarga_nao_creditada": 0.00023502872873280348, "reclamacao_atendimento": 0.0005326225315943961, "plano_consulta": 0.0012231167362720138, "roaming_duvida": 0.0008968235568127328, "internet_pacote_adicional": 0.992119801803979, "roaming_pacote": 0.0005612558431285986, "internet_problema_conexao": 0.00014160096028323626, "bonus_nao_recebido": 0.00031365432763124995, "sem_correspondencia": 0.0021962804261995055}, "confidence": 0.9914034201497954, "input_tokens": 533, "latency_ms": 141.75644200000193} +{"id": "g0098-internet_pacote_adicional-curto_neutro-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.005027736993477373, "negociacao_divida": 0.0006537573547202896, "internet_consumo": 0.0020392865268429347, "troca_numero": 0.0005539444660618187, "cancelamento_linha": 0.0009836787817231814, "internet_pacote_adicional": 0.4820365845104763, "recarga_saldo": 0.0021114185142861314, "bonus_nao_recebido": 0.0002198148725828439, "beneficios_consulta": 0.0005828326231850291, "negociacao_religacao": 0.0003034848553005584, "marketplace_compra": 0.019749286303878733, "roaming_pacote": 0.0006412987450031238, "plano_troca": 0.001046565032344021, "parceiros_ofertas": 0.0003291072006615017, "internet_problema_conexao": 0.0027213458071191497, "sem_correspondencia": 0.48099985741233714}, "confidence": 0.44750569014450803, "input_tokens": 617, "latency_ms": 164.31468900000823} +{"id": "g0098-internet_pacote_adicional-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_consumo": 0.036515081937466096, "conta_contestacao": 0.0031047238765145374, "beneficios_consulta": 0.012299304194803361, "bonus_nao_recebido": 0.0006434376552512105, "vas_contratacao": 0.7540384689801183, "recarga_saldo": 0.001378176092610348, "roaming_pacote": 0.06265942664264695, "conta_vencimento": 0.00241086603932096, "internet_problema_conexao": 0.0033850290386415742, "cadastro_atualizacao": 0.002749397652327055, "marketplace_compra": 0.011473038521882984, "sem_correspondencia": 0.10934304936841668}, "confidence": 0.7316783297964925, "input_tokens": 524, "latency_ms": 139.598301999996} +{"id": "g0102-internet_pacote_adicional-emocional-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.0006314545189501501, "internet_pacote_adicional": 0.9936871258738772, "conta_debito_automatico_digital": 0.0008370788053300857, "internet_consumo": 0.002925694647119831, "bonus_nao_recebido": 0.0004938400084057269, "roaming_cobranca": 0.0002131383643474407, "conta_contestacao": 8.32428868138516e-05, "parceiros_ofertas": 9.6404345522959e-05, "seguranca_perda_roubo": 5.65378551880268e-05, "internet_problema_conexao": 9.067783858823263e-05, "roaming_pacote": 5.758284990720631e-05, "sem_correspondencia": 0.0008272220059494457}, "confidence": 0.9931132282260478, "input_tokens": 546, "latency_ms": 143.00786499998708} +{"id": "g0102-internet_pacote_adicional-emocional-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.0010043542846568212, "fidelidade_resgate": 0.0001489146642870046, "vas_consulta": 0.00059991696514048, "roaming_pacote": 0.000267208225972936, "conta_vencimento": 0.00022334154006051663, "negociacao_divida": 7.330720757023733e-05, "conta_segunda_via": 7.329441493677505e-05, "internet_problema_conexao": 0.26058889896967036, "bonus_nao_recebido": 0.00027143659258362763, "recarga_saldo": 7.294672580700162e-05, "internet_consumo": 0.0007754730058483257, "vas_contratacao": 0.00030639460061564216, "internet_pacote_adicional": 0.7339218205026179, "cadastro_atualizacao": 0.00022314822422997945, "conta_debito_automatico_digital": 7.476311526131192e-05, "sem_correspondencia": 0.001374780960741112}, "confidence": 0.7161832752027922, "input_tokens": 667, "latency_ms": 177.94196299999498} +{"id": "g0102-internet_pacote_adicional-emocional-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.000987956312677984, "vas_cancelamento": 0.00040751878354039196, "roaming_pacote": 0.001668129807668376, "internet_pacote_adicional": 0.9920222864410014, "bonus_nao_recebido": 0.000610653572160015, "internet_problema_conexao": 0.0002831741020938991, "beneficios_consulta": 0.00011193233837516816, "sem_correspondencia": 0.003908348642482731}, "confidence": 0.9908826130754301, "input_tokens": 434, "latency_ms": 103.89275199997883} +{"id": "g0102-internet_pacote_adicional-emocional-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0008754376426294081, "plano_nova_linha": 0.0012318505673488247, "portabilidade": 0.00042318745653869194, "conta_explicacao": 0.00013576556309917998, "negociacao_religacao": 0.0005350708110397716, "roaming_cobranca": 0.000264683811990235, "internet_consumo": 0.004017400401572567, "cadastro_atualizacao": 0.0005279763386233905, "marketplace_pedido": 0.0016887445777681958, "conta_debito_automatico_digital": 0.0007053386681682145, "internet_pacote_adicional": 0.9883888136187576, "seguranca_perda_roubo": 0.0006008950246842217, "parceiros_ofertas": 7.201568889867517e-05, "bonus_nao_recebido": 0.00013060643468245644, "internet_problema_conexao": 8.497304535935402e-05, "sem_correspondencia": 0.0003172403488391219}, "confidence": 0.9876147345266748, "input_tokens": 654, "latency_ms": 174.99011800001085} +{"id": "g0102-internet_pacote_adicional-emocional-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.8932825561935799, "internet_consumo": 0.015247411056531077, "vas_consulta": 0.015628990103193328, "bonus_nao_recebido": 0.0021206203189530915, "plano_nova_linha": 0.04653562781524291, "internet_problema_conexao": 0.002866550271013497, "roaming_pacote": 0.00028179748290486966, "sem_correspondencia": 0.02403644675858144}, "confidence": 0.8780372070783767, "input_tokens": 427, "latency_ms": 103.27571999999918} +{"id": "g0102-internet_pacote_adicional-emocional-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 105, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.0019201177646108389, "internet_pacote_adicional": 0.9819360284934691, "troca_numero": 0.0009741402780140509, "roaming_pacote": 0.000603125964268338, "conta_explicacao": 0.000304910891826569, "bonus_nao_recebido": 0.00029826036439880346, "internet_problema_conexao": 0.010874380546062563, "sem_correspondencia": 0.003089035697349597}, "confidence": 0.9793554611353935, "input_tokens": 420, "latency_ms": 102.78637199999707} +{"id": "g0102-internet_pacote_adicional-emocional-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.0012119210186584386, "bonus_nao_recebido": 0.0005390269656504837, "internet_problema_conexao": 0.0029543580250228837, "desconto_retencao": 0.000665676747215282, "roaming_pacote": 0.0004061148115183744, "internet_consumo": 0.0014365535114524532, "internet_pacote_adicional": 0.9851390671925309, "sem_correspondencia": 0.0076472817279513395}, "confidence": 0.9830160767914639, "input_tokens": 441, "latency_ms": 104.398247000006} +{"id": "g0102-internet_pacote_adicional-emocional-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.004377249380479204, "troca_numero": 0.00018449736620430513, "internet_pacote_adicional": 0.5117359828990397, "bonus_nao_recebido": 0.00021342125421119744, "internet_problema_conexao": 0.29032641388451835, "internet_consumo": 0.17667632682742837, "roaming_pacote": 0.00019613344622566203, "sem_correspondencia": 0.016289974941893215}, "confidence": 0.4419839804560453, "input_tokens": 417, "latency_ms": 102.9306599999984} +{"id": "g0102-internet_pacote_adicional-emocional-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.005985391688402587, "internet_pacote_adicional": 0.9470256734512578, "bonus_nao_recebido": 0.002867900321090265, "sem_correspondencia": 0.04412103453924935}, "confidence": 0.9293675646016774, "input_tokens": 328, "latency_ms": 78.33331000000499} +{"id": "g0102-internet_pacote_adicional-emocional-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.027003082083305836, "troca_numero": 0.0006199062865691864, "bonus_nao_recebido": 0.001626506691257036, "desconto_retencao": 0.00023885013432485796, "internet_pacote_adicional": 0.9623994471820391, "roaming_cobranca": 0.0007625984766235391, "marketplace_pedido": 6.545910500937592e-05, "roaming_pacote": 6.812326242572149e-05, "parceiros_ofertas": 0.00026336281508326656, "suporte_configuracao": 5.03254512930931e-05, "internet_consumo": 0.0034348741930052148, "sem_correspondencia": 0.003467464319063951}, "confidence": 0.9589812151076792, "input_tokens": 526, "latency_ms": 140.09365600000478} +{"id": "g0102-internet_pacote_adicional-emocional-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9806879085280739, "internet_problema_conexao": 0.0029590493804378115, "marketplace_pedido": 0.0009702201036347326, "bonus_nao_recebido": 0.00119948753283781, "fidelidade_resgate": 0.002896974532532329, "suporte_sem_sinal": 0.000782658806710114, "seguranca_perda_roubo": 0.000534541958900879, "cancelamento_linha": 0.0014370841565041453, "roaming_pacote": 0.0017898195482647552, "internet_consumo": 0.000964741814178522, "atendimento_humano": 0.004185363363428172, "conta_debito_automatico_digital": 0.0001328617269949744, "conta_vencimento": 6.252119927219749e-05, "conta_contestacao": 0.0001841487822164363, "reclamacao_atendimento": 8.425311182641786e-05, "sem_correspondencia": 0.001128365454186841}, "confidence": 0.9794004357632791, "input_tokens": 654, "latency_ms": 174.37405499998704} +{"id": "g0102-internet_pacote_adicional-emocional-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.004021397035722655, "bonus_nao_recebido": 0.00306773175228013, "internet_pacote_adicional": 0.9780292882099652, "sem_correspondencia": 0.014881583002032057}, "confidence": 0.9707057176132868, "input_tokens": 325, "latency_ms": 77.41710399997714} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.058328462144810606, "internet_pacote_adicional": 0.8455207858800935, "bonus_nao_recebido": 0.0065192479717628956, "sem_correspondencia": 0.08963150400333308}, "confidence": 0.794027714506791, "input_tokens": 322, "latency_ms": 77.07612700002642} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.02421968325031287, "internet_problema_conexao": 0.011067866294892483, "internet_pacote_adicional": 0.9551094349281039, "atendimento_humano": 0.002245245625669114, "conta_contestacao": 0.0037361691603376617, "roaming_pacote": 0.0004686006969194992, "cadastro_atualizacao": 0.0001479302153949338, "negociacao_divida": 0.00019904914395495229, "plano_consulta": 0.001804836056172104, "seguranca_perda_roubo": 5.5876083413270606e-05, "bonus_nao_recebido": 0.00010150586068989968, "sem_correspondencia": 0.0008438026841394787}, "confidence": 0.9510284744670223, "input_tokens": 540, "latency_ms": 141.10459400001218} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0052989231636361425, "internet_pacote_adicional": 0.9449965124687493, "bonus_nao_recebido": 0.0024501410886175598, "sem_correspondencia": 0.0472544232789971}, "confidence": 0.9266620166249989, "input_tokens": 321, "latency_ms": 76.7066279999824} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.0006437106079149966, "fidelidade_resgate": 0.0007558365319476672, "internet_problema_conexao": 0.02020798306147572, "internet_consumo": 0.026463472343416332, "roaming_pacote": 0.003467065313474663, "internet_pacote_adicional": 0.8716331677732654, "cadastro_atualizacao": 0.005943076926292392, "sem_correspondencia": 0.07088568744221291}, "confidence": 0.8532950488837319, "input_tokens": 441, "latency_ms": 104.44959299999823} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.007505410804988183, "internet_pacote_adicional": 0.24978218247951625, "roaming_pacote": 0.005923612926943992, "sem_correspondencia": 0.7367887937885516}, "confidence": 0.6490517250514021, "input_tokens": 314, "latency_ms": 77.51316299999189} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos", "fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.01769988432826139, "reclamacao_atendimento": 0.0020851254242831283, "cancelamento_linha": 0.002434724261070688, "vas_cancelamento": 0.001543831176633495, "roaming_pacote": 0.0017927474910460137, "vas_contratacao": 0.006853712267794121, "internet_pacote_adicional": 0.7430331956794939, "internet_problema_conexao": 0.001942376758177976, "recarga_realizar": 0.003121135897228951, "recarga_saldo": 0.15769470217486553, "bonus_nao_recebido": 0.0013713523763277424, "sem_correspondencia": 0.06042721216481698}, "confidence": 0.7196725771049024, "input_tokens": 542, "latency_ms": 141.6961519999802} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.777713449643198, "roaming_pacote": 0.002671050181105956, "portabilidade": 0.004269867033522216, "plano_troca": 0.007702358439979309, "bonus_nao_recebido": 0.0019679064468049426, "internet_consumo": 0.042667267291617496, "internet_problema_conexao": 0.030740814901627916, "sem_correspondencia": 0.1322672860621442}, "confidence": 0.7459582281636546, "input_tokens": 419, "latency_ms": 101.80978800002549} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.002898392830092565, "bonus_nao_recebido": 0.0007914906022097458, "internet_pacote_adicional": 0.6828343947343949, "troca_numero": 0.002581081929270507, "roaming_pacote": 0.0017569434079156268, "internet_consumo": 0.12599699123137106, "cancelamento_linha": 0.007231164476578798, "sem_correspondencia": 0.17590954078816667}, "confidence": 0.6375250225535941, "input_tokens": 412, "latency_ms": 104.04958000000875} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.09563904118297453, "bonus_nao_recebido": 0.0034995943839379517, "portabilidade": 0.013637081187413209, "atendimento_humano": 0.0017697505417635215, "internet_pacote_adicional": 0.8615003698254234, "roaming_pacote": 0.0006188829146946515, "internet_consumo": 0.008748072620635804, "sem_correspondencia": 0.014587207343156836}, "confidence": 0.8417147083719128, "input_tokens": 409, "latency_ms": 103.98907600000484} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.015575165531098719, "internet_pacote_adicional": 0.03554583310756906, "roaming_pacote": 0.015215905300345585, "sem_correspondencia": 0.9336630960609866}, "confidence": 0.9115507947479822, "input_tokens": 322, "latency_ms": 78.25799299999403} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.002219091745671642, "roaming_pacote": 0.0010653280665373413, "bonus_nao_recebido": 0.0004415196685475945, "internet_consumo": 0.0015363182829904634, "internet_problema_conexao": 0.014057859433319912, "internet_pacote_adicional": 0.9520377970610364, "seguranca_perda_roubo": 0.00018568145755513182, "sem_correspondencia": 0.028456404284341395}, "confidence": 0.9451860537840419, "input_tokens": 437, "latency_ms": 103.63216800001851} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.29529249501585103, "bonus_nao_recebido": 0.006718164554654084, "roaming_pacote": 0.008531858362072145, "sem_correspondencia": 0.6894574820674227}, "confidence": 0.5859433094232304, "input_tokens": 318, "latency_ms": 77.52200299998435} +{"id": "g0105-internet_consumo-curto_neutro-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"vas_consulta": 0.00026178736670426773, "vas_contratacao": 9.884855055779574e-05, "recarga_saldo": 0.00012723503110489222, "internet_problema_conexao": 0.0001741798866577061, "suporte_sem_sinal": 0.00017257192633347306, "atendimento_humano": 0.00011371302175372324, "conta_contestacao": 6.12609081622293e-05, "plano_consulta": 0.0004556409516628252, "internet_pacote_adicional": 0.0004094846063545309, "parceiros_ofertas": 0.00011639011102012625, "conta_segunda_via": 0.00045826698643674466, "fidelidade_resgate": 0.0004360005269249319, "internet_consumo": 0.9964947992367007, "conta_vencimento": 0.0003464965256138863, "negociacao_divida": 4.794915059484968e-05, "sem_correspondencia": 0.00022537521341736873}, "confidence": 0.9962611191858141, "input_tokens": 619, "latency_ms": 164.71913700002005} +{"id": "g0105-internet_consumo-curto_neutro-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"beneficios_consulta": 0.0010720024842962902, "plano_nova_linha": 0.0006846752742166798, "plano_troca": 0.0008864070890075228, "negociacao_divida": 0.0009530641969674908, "internet_consumo": 0.9917986748580768, "plano_consulta": 0.0007887876306163916, "seguranca_perda_roubo": 0.00016050107772734535, "internet_pacote_adicional": 0.00016755495198766634, "cancelamento_linha": 0.0007363097573539647, "internet_problema_conexao": 0.0011618579440862925, "reclamacao_atendimento": 0.00028159147055581164, "roaming_pacote": 0.00013871518735852925, "marketplace_compra": 0.00010746284775537315, "recarga_saldo": 0.0005877725737244361, "vas_consulta": 0.00023542953574752368, "sem_correspondencia": 0.00023919312052179915}, "confidence": 0.991251919848615, "input_tokens": 624, "latency_ms": 165.05469899999525} +{"id": "g0105-internet_consumo-curto_neutro-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0058410900826153835, "atendimento_humano": 0.0006195241653176847, "internet_pacote_adicional": 0.0003416642115152373, "seguranca_fraude": 0.0004197054405713167, "plano_consulta": 0.026950648632916716, "internet_problema_conexao": 0.00045477939552525094, "internet_consumo": 0.9612194035455932, "sem_correspondencia": 0.0041531845259451545}, "confidence": 0.9556793183378207, "input_tokens": 407, "latency_ms": 103.5085190000018} +{"id": "g0105-internet_consumo-curto_neutro-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.005839738511946375, "recarga_saldo": 0.0008842225582436936, "internet_consumo": 0.9823138392558995, "sem_correspondencia": 0.010962199673910485}, "confidence": 0.9764184523411993, "input_tokens": 295, "latency_ms": 77.01455899999132} +{"id": "g0105-internet_consumo-curto_neutro-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.01824415112137274, "plano_consulta": 0.010466488400618042, "internet_consumo": 0.9248075100657939, "sem_correspondencia": 0.04648185041221525}, "confidence": 0.8997433467543922, "input_tokens": 298, "latency_ms": 75.96868500002074} +{"id": "g0105-internet_consumo-curto_neutro-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0014959709546850852, "internet_consumo": 0.9888297977888982, "recarga_saldo": 0.0031078401473191874, "sem_correspondencia": 0.006566391109097322}, "confidence": 0.9851063970518646, "input_tokens": 296, "latency_ms": 75.5935200000124} +{"id": "g0105-internet_consumo-curto_neutro-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"suporte_configuracao": 0.003885857639451796, "atendimento_humano": 0.0007650744199263091, "internet_problema_conexao": 0.015476875758633702, "plano_nova_linha": 0.0011396847079370722, "seguranca_fraude": 0.0004741262789533393, "reclamacao_atendimento": 0.0006795934908627691, "internet_consumo": 0.9632658923110577, "recarga_saldo": 0.0005878907222627178, "internet_pacote_adicional": 0.0014076267910152014, "suporte_chip_esim": 0.00015781127911137043, "plano_consulta": 0.011212021017111128, "seguranca_perda_roubo": 0.00019522043132139366, "fidelidade_pontos": 0.00011380495357205932, "marketplace_pedido": 0.00023177826894826473, "conta_explicacao": 0.0001020797917636164, "sem_correspondencia": 0.00030466213807136064}, "confidence": 0.9608169517984618, "input_tokens": 650, "latency_ms": 170.83734100000925} +{"id": "g0105-internet_consumo-curto_neutro-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0015874289534202756, "internet_consumo": 0.9778561928437529, "internet_pacote_adicional": 0.003813133598562224, "internet_problema_conexao": 0.001872114333928001, "plano_consulta": 0.0009363518004548587, "suporte_configuracao": 0.00029968957276008053, "plano_nova_linha": 0.0001859698977038336, "sem_correspondencia": 0.01344911899941783}, "confidence": 0.9746927918214322, "input_tokens": 406, "latency_ms": 103.94425399999818} +{"id": "g0105-internet_consumo-curto_neutro-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.0012865231021521658, "atendimento_humano": 0.00026663492006060113, "troca_numero": 0.0017702131386872347, "internet_consumo": 0.9816648925448492, "recarga_saldo": 0.0005601644960888875, "beneficios_consulta": 5.555339205910407e-05, "plano_consulta": 0.006703901400205708, "parceiros_ofertas": 5.6943362867668686e-05, "internet_problema_conexao": 0.0016515660596755585, "seguranca_fraude": 0.0002901339021516166, "reclamacao_atendimento": 3.386221764645455e-05, "sem_correspondencia": 0.005659611463555876}, "confidence": 0.9799980645943809, "input_tokens": 507, "latency_ms": 121.49161800002162} +{"id": "g0105-internet_consumo-curto_neutro-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.004167682182055026, "plano_consulta": 0.005972098657509386, "portabilidade": 0.002152745767746985, "conta_contestacao": 0.0022503498494991702, "conta_vencimento": 0.0013679626769606175, "vas_consulta": 0.0005143821891432979, "marketplace_pedido": 0.0004688436782457981, "conta_segunda_via": 0.00018186386456369068, "roaming_pacote": 0.0009662407065713227, "negociacao_religacao": 0.0014960805360439994, "internet_pacote_adicional": 0.0015577129686770081, "recarga_saldo": 0.0019576519471528058, "troca_numero": 0.00183089774022695, "internet_consumo": 0.9691254096488665, "internet_problema_conexao": 0.0005004713320777664, "sem_correspondencia": 0.00548960625465964}, "confidence": 0.9670671036254579, "input_tokens": 605, "latency_ms": 164.43751799999973} +{"id": "g0105-internet_consumo-curto_neutro-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"conta_pagamento_confirmacao": 0.001488694134955097, "internet_pacote_adicional": 0.0011907565311675273, "plano_consulta": 0.003059098787865334, "internet_problema_conexao": 0.0009493298856950712, "recarga_saldo": 0.008667772759456413, "internet_consumo": 0.976511958028835, "roaming_cobranca": 0.0008143305962829856, "sem_correspondencia": 0.007318059275742488}, "confidence": 0.9731565234615259, "input_tokens": 406, "latency_ms": 103.51777500000026} +{"id": "g0105-internet_consumo-curto_neutro-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0011373669727875392, "recarga_saldo": 0.000381727402143239, "troca_numero": 0.0008353352164630494, "parceiros_ofertas": 0.00015588147418227268, "internet_consumo": 0.9931278441900465, "internet_problema_conexao": 0.00041695959893496955, "beneficios_consulta": 9.236482049927121e-05, "seguranca_fraude": 0.00012354911590439026, "conta_vencimento": 0.00027120411382987525, "conta_debito_automatico_digital": 4.407981593896544e-05, "internet_pacote_adicional": 0.0003663891025044438, "sem_correspondencia": 0.00304729817676552}, "confidence": 0.9925031027527779, "input_tokens": 503, "latency_ms": 121.26688199998625} +{"id": "g0106-internet_consumo-informal_abreviado-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"negociacao_religacao": 0.0013086392650353453, "recarga_saldo": 0.0003988978124926126, "plano_nova_linha": 0.0003462892540765525, "roaming_cobranca": 0.0012321468939300068, "conta_contestacao": 0.0006233872447054533, "troca_numero": 0.0008930470145641326, "internet_consumo": 0.9929077110294051, "marketplace_compra": 0.000324088911746686, "suporte_sem_sinal": 0.000525179036232843, "internet_pacote_adicional": 0.00016158266095521378, "internet_problema_conexao": 0.00017147417317294898, "suporte_configuracao": 0.0001667356952333028, "conta_explicacao": 0.0001529717173396822, "plano_consulta": 0.0002676125221773197, "conta_vencimento": 8.865794703851453e-05, "sem_correspondencia": 0.00043157882189421063}, "confidence": 0.992434891764699, "input_tokens": 604, "latency_ms": 162.12379600000304} +{"id": "g0106-internet_consumo-informal_abreviado-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.39367053769957466, "recarga_saldo": 0.005139337682633048, "internet_consumo": 0.5751997903286257, "sem_correspondencia": 0.025990334289166667}, "confidence": 0.4335997204381676, "input_tokens": 299, "latency_ms": 75.2314750000096} +{"id": "g0106-internet_consumo-informal_abreviado-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.0007053624275583546, "conta_vencimento": 0.00025282508884439455, "marketplace_pedido": 0.00022867848094717524, "negociacao_religacao": 0.00038619998010985243, "internet_problema_conexao": 0.0025104235495649247, "plano_consulta": 0.011408605924000696, "conta_debito_automatico_digital": 0.0002430606867632626, "recarga_saldo": 0.0005832252132548524, "internet_consumo": 0.9802216512968677, "parceiros_ofertas": 0.00015679653827507087, "internet_pacote_adicional": 9.810757319001546e-05, "sem_correspondencia": 0.003205063240623661}, "confidence": 0.9784236195965832, "input_tokens": 518, "latency_ms": 135.29619199999843} +{"id": "g0106-internet_consumo-informal_abreviado-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.0006600777451420985, "internet_problema_conexao": 0.0007145464557263171, "plano_consulta": 0.0022700401184949323, "internet_pacote_adicional": 0.0009199179179243271, "internet_consumo": 0.9929613456793428, "conta_vencimento": 0.0006111711490340563, "recarga_saldo": 9.420268392481442e-05, "sem_correspondencia": 0.0017686982504105933}, "confidence": 0.9919558236335345, "input_tokens": 404, "latency_ms": 103.44613800000957} +{"id": "g0106-internet_consumo-informal_abreviado-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"fidelidade_resgate": 0.004167482515093289, "bonus_nao_recebido": 0.0004242464656724609, "internet_pacote_adicional": 0.008383990066560197, "suporte_sem_sinal": 0.0003912410170572421, "plano_nova_linha": 0.0004563082716228093, "internet_problema_conexao": 0.0002742690785576235, "fidelidade_pontos": 0.0003599791379604568, "roaming_pacote": 0.00015261734025256047, "recarga_saldo": 0.001184052284028535, "plano_consulta": 0.6919561129731528, "internet_consumo": 0.09073277070834261, "sem_correspondencia": 0.20151693014169936}, "confidence": 0.6639521232434394, "input_tokens": 531, "latency_ms": 141.75067900001181} +{"id": "g0106-internet_consumo-informal_abreviado-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"atendimento_humano": 0.0006752045751909115, "plano_nova_linha": 0.00012802009885237776, "conta_contestacao": 0.00017679312801842725, "internet_problema_conexao": 0.0002932696167158395, "internet_pacote_adicional": 0.0004341218583794806, "plano_consulta": 0.0007943299544157757, "recarga_saldo": 0.00035878966422235554, "suporte_chip_esim": 0.00030352985296005564, "internet_consumo": 0.9959796153757671, "seguranca_perda_roubo": 0.0001629552232362724, "conta_pagamento_confirmacao": 9.408495525291213e-05, "conta_segunda_via": 0.00012281329162140957, "fidelidade_pontos": 4.8214098426290274e-05, "plano_troca": 0.00010680557596730063, "recarga_nao_creditada": 1.9811837345806666e-05, "sem_correspondencia": 0.0003016408936277005}, "confidence": 0.9957115897341517, "input_tokens": 638, "latency_ms": 169.69036399999027} +{"id": "g0106-internet_consumo-informal_abreviado-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0022670806407447245, "recarga_saldo": 0.0006622253479146097, "internet_consumo": 0.988549461324595, "sem_correspondencia": 0.008521232686745657}, "confidence": 0.9847326150994599, "input_tokens": 308, "latency_ms": 75.297790999997} +{"id": "g0106-internet_consumo-informal_abreviado-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.0018438967486903567, "negociacao_religacao": 0.00027781284240464826, "parceiros_ofertas": 0.00035472367267898916, "seguranca_fraude": 0.00018698489877979477, "suporte_chip_esim": 0.0003625491754793731, "plano_consulta": 0.0686203195241928, "internet_problema_conexao": 0.00040491827345884513, "internet_consumo": 0.8062467999172352, "plano_nova_linha": 0.0008922762783606438, "recarga_saldo": 0.10884089746162659, "negociacao_divida": 0.00028933347225465434, "sem_correspondencia": 0.011679487734837853}, "confidence": 0.7886328726369842, "input_tokens": 523, "latency_ms": 139.13751900000193} +{"id": "g0106-internet_consumo-informal_abreviado-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.008767936118420281, "internet_consumo": 0.7489354618737133, "plano_consulta": 0.041726172379011064, "sem_correspondencia": 0.20057042962885527}, "confidence": 0.6652472824982844, "input_tokens": 298, "latency_ms": 74.9549150000064} +{"id": "g0106-internet_consumo-informal_abreviado-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"seguranca_fraude": 0.0018223624139503548, "internet_pacote_adicional": 0.0002234062778696959, "beneficios_consulta": 0.0005157095162580898, "recarga_saldo": 0.0009837688633912004, "internet_consumo": 0.6334965654543723, "roaming_cobranca": 0.0013584596598645881, "vas_cancelamento": 0.00021373353066822507, "internet_problema_conexao": 0.3583277897271949, "plano_nova_linha": 0.0009173670162206908, "suporte_configuracao": 0.00010300133581245431, "plano_consulta": 0.0013758537174716672, "seguranca_perda_roubo": 6.439981510914217e-05, "conta_vencimento": 4.1302444640324185e-05, "vas_consulta": 3.336159723606423e-05, "recarga_nao_creditada": 4.026441687531771e-05, "sem_correspondencia": 0.0004826542130650822}, "confidence": 0.6090630031513303, "input_tokens": 627, "latency_ms": 182.96959399998514} +{"id": "g0106-internet_consumo-informal_abreviado-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.002725339048285923, "recarga_saldo": 0.000860750818226079, "internet_consumo": 0.9906162374197324, "sem_correspondencia": 0.0057976727137556035}, "confidence": 0.9874883165596432, "input_tokens": 305, "latency_ms": 75.58545899999558} +{"id": "g0106-internet_consumo-informal_abreviado-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9878059384587312, "plano_consulta": 0.004469418585565053, "recarga_saldo": 0.0025066336749308637, "sem_correspondencia": 0.005218009280772893}, "confidence": 0.9837412512783086, "input_tokens": 296, "latency_ms": 75.60234499999297} +{"id": "g0108-internet_consumo-regionalismo-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9891169537534346, "plano_consulta": 0.0038480728590163955, "recarga_saldo": 0.0027679766841714566, "sem_correspondencia": 0.00426699670337748}, "confidence": 0.9854892716712461, "input_tokens": 300, "latency_ms": 75.6707790000064} +{"id": "g0108-internet_consumo-regionalismo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.010448090301416807, "plano_consulta": 0.019139047294759768, "marketplace_pedido": 0.0026801969202052264, "seguranca_fraude": 0.001195061611435381, "suporte_sem_sinal": 0.005924252523827553, "reclamacao_atendimento": 0.002593281682576466, "internet_pacote_adicional": 0.0013298174671959278, "suporte_configuracao": 0.0005304662247246539, "atendimento_humano": 0.012390682343968612, "conta_segunda_via": 0.0014277802196376276, "portabilidade": 0.000683442025811814, "conta_explicacao": 0.025868731193948582, "internet_problema_conexao": 0.31041090490792045, "suporte_chip_esim": 0.005747282892246286, "fidelidade_resgate": 0.0013308070411613933, "sem_correspondencia": 0.5983001553491635}, "confidence": 0.5715201657057744, "input_tokens": 661, "latency_ms": 177.4028559999863} +{"id": "g0108-internet_consumo-regionalismo-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_cobranca": 0.0004172785320156494, "cadastro_atualizacao": 0.0002364166682194483, "marketplace_compra": 0.00026491757201502875, "internet_consumo": 0.9967959335520735, "suporte_chip_esim": 0.00033013982287671665, "parceiros_ofertas": 5.3801409012064e-05, "beneficios_consulta": 5.183335593790872e-05, "plano_consulta": 0.0009934414145592427, "plano_nova_linha": 8.70625402215652e-05, "troca_numero": 2.268365375761189e-05, "internet_problema_conexao": 0.000503119945827921, "internet_pacote_adicional": 7.451855093619167e-05, "recarga_saldo": 7.509756396264412e-05, "conta_segunda_via": 3.2306453299648535e-05, "seguranca_fraude": 2.2008743216911798e-05, "sem_correspondencia": 3.9440222067811285e-05}, "confidence": 0.996582329122212, "input_tokens": 639, "latency_ms": 170.12768899999742} +{"id": "g0108-internet_consumo-regionalismo-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_segunda_via": 0.0021955485498162224, "internet_pacote_adicional": 0.0008844934824814464, "internet_problema_conexao": 0.0031857362841495786, "negociacao_religacao": 0.000632915531642304, "recarga_saldo": 0.9741773701067327, "marketplace_pedido": 0.0002200849137833482, "vas_cancelamento": 0.00010664872011562044, "plano_consulta": 0.0009179992029673175, "troca_numero": 0.0004439837846891301, "vas_contratacao": 4.490817403265685e-05, "roaming_pacote": 0.0003460177052847643, "sem_correspondencia": 0.01684429354430509}, "confidence": 0.9718298582982535, "input_tokens": 515, "latency_ms": 132.69148099999484} +{"id": "g0108-internet_consumo-regionalismo-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_pacote": 0.0022714578680301774, "internet_pacote_adicional": 0.002104425606335649, "internet_problema_conexao": 0.03860049737085325, "plano_consulta": 0.0007811842314361963, "recarga_saldo": 0.00023191870028479276, "fidelidade_resgate": 0.001655547808590232, "internet_consumo": 0.9496428809588424, "sem_correspondencia": 0.0047120874556273035}, "confidence": 0.9424490068101055, "input_tokens": 402, "latency_ms": 103.72529299999655} +{"id": "g0108-internet_consumo-regionalismo-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.6403806999607308, "internet_pacote_adicional": 0.004654429437612662, "suporte_chip_esim": 0.0019081675513182043, "fidelidade_resgate": 0.0014900936119295212, "recarga_saldo": 0.030642970342484414, "conta_debito_automatico_digital": 0.000854626119470675, "suporte_sem_sinal": 0.00020650221739608975, "seguranca_fraude": 0.00010358994985400242, "plano_consulta": 0.2571453981041245, "suporte_configuracao": 0.00020689370263500163, "internet_problema_conexao": 0.007528521241209333, "sem_correspondencia": 0.05487810776123503}, "confidence": 0.607688036320797, "input_tokens": 547, "latency_ms": 143.3268349999821} +{"id": "g0108-internet_consumo-regionalismo-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9852954682878857, "recarga_saldo": 0.005120868209959209, "plano_consulta": 0.0029008483994531426, "sem_correspondencia": 0.006682815102701952}, "confidence": 0.980393957717181, "input_tokens": 307, "latency_ms": 77.1867330000191} +{"id": "g0108-internet_consumo-regionalismo-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0012344152962600874, "roaming_duvida": 0.0004732604337464341, "internet_pacote_adicional": 0.0003809720214315417, "seguranca_perda_roubo": 0.0003792761809811517, "recarga_saldo": 0.0004814904326457531, "internet_problema_conexao": 0.002054172006164834, "internet_consumo": 0.9904643627151962, "sem_correspondencia": 0.004532050913573898}, "confidence": 0.9891021288173674, "input_tokens": 410, "latency_ms": 103.80517900000541} +{"id": "g0108-internet_consumo-regionalismo-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"marketplace_compra": 0.001386251421074148, "internet_pacote_adicional": 0.0008982112436609485, "internet_problema_conexao": 0.0004026277021550046, "recarga_saldo": 0.00027876388911446767, "reclamacao_atendimento": 0.0003440548234819154, "plano_consulta": 0.043365322744768245, "vas_contratacao": 0.00011721716499761824, "fidelidade_pontos": 0.00010817764364083126, "roaming_pacote": 0.0005373196739804144, "vas_consulta": 0.00018937088243483664, "roaming_duvida": 0.0007946285861138814, "cancelamento_linha": 0.009263095945410593, "internet_consumo": 0.9386530623000957, "conta_explicacao": 0.0015096300634406424, "suporte_chip_esim": 0.00018107882323477653, "sem_correspondencia": 0.001971187092395914}, "confidence": 0.9345632664534355, "input_tokens": 644, "latency_ms": 174.26459099999647} +{"id": "g0108-internet_consumo-regionalismo-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.0005269531161465852, "internet_problema_conexao": 0.0002809478574084314, "troca_numero": 0.00050070282297052, "conta_contestacao": 0.0002944718249571785, "bonus_nao_recebido": 0.0005234550276169204, "internet_consumo": 0.9946039346213659, "suporte_configuracao": 0.0001987724673686639, "conta_debito_automatico_digital": 0.00021230631668994892, "conta_vencimento": 0.00019781237610353794, "recarga_saldo": 6.909570060607126e-05, "portabilidade": 6.637078598392422e-05, "recarga_realizar": 5.705505282399407e-05, "plano_consulta": 0.0004589259584665312, "internet_pacote_adicional": 2.17698536916825e-05, "cadastro_atualizacao": 4.3786029156350996e-05, "sem_correspondencia": 0.001943640188643801}, "confidence": 0.9942441969294572, "input_tokens": 620, "latency_ms": 164.6184359999836} +{"id": "g0108-internet_consumo-regionalismo-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 55, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.003093894433507981, "internet_pacote_adicional": 0.000346151776730116, "recarga_saldo": 0.6216923691749472, "internet_consumo": 0.0020680551284605127, "atendimento_humano": 0.0006519453135265307, "internet_problema_conexao": 0.3540370027042379, "plano_consulta": 0.001031486485812563, "sem_correspondencia": 0.017079094982777293}, "confidence": 0.5676484219142255, "input_tokens": 398, "latency_ms": 102.20031199997948} +{"id": "g0108-internet_consumo-regionalismo-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0007405084869339527, "internet_pacote_adicional": 0.0002587147615535481, "parceiros_ofertas": 0.0003846950140287378, "cancelamento_linha": 0.0004528153083056111, "plano_consulta": 0.0035022822364828986, "internet_problema_conexao": 0.003643028718162584, "cadastro_atualizacao": 0.00029215161394986587, "fidelidade_resgate": 0.00021940614386441428, "internet_consumo": 0.9817376781566955, "portabilidade": 0.0003380080356087327, "negociacao_divida": 0.00020782824227605625, "sem_correspondencia": 0.008222883282138067}, "confidence": 0.9800774670800315, "input_tokens": 510, "latency_ms": 121.76202300000227} +{"id": "g0114-internet_problema_conexao-erros_digitacao-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_consulta": 0.0014611704206228028, "bonus_nao_recebido": 0.0002761669460648776, "internet_problema_conexao": 0.9918482963813169, "internet_pacote_adicional": 0.0015319938536915549, "vas_consulta": 0.0011040548254928279, "roaming_duvida": 0.00024032616892293932, "conta_vencimento": 0.0002616646790805272, "vas_cancelamento": 5.2173967815351843e-05, "internet_consumo": 0.001358350637085727, "suporte_configuracao": 0.0003261249480993607, "conta_segunda_via": 0.0004077110162609578, "suporte_sem_sinal": 0.0003268192540065635, "beneficios_consulta": 5.091240793303515e-05, "fidelidade_pontos": 8.847119401315866e-05, "cancelamento_linha": 4.256484009159397e-05, "sem_correspondencia": 0.0006231984595019347}, "confidence": 0.9913048494734045, "input_tokens": 645, "latency_ms": 173.87750099999266} +{"id": "g0114-internet_problema_conexao-erros_digitacao-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0036603489580982304, "suporte_sem_sinal": 0.004496547615066465, "internet_problema_conexao": 0.9736757113807298, "sem_correspondencia": 0.018167392046105492}, "confidence": 0.9649009485076396, "input_tokens": 315, "latency_ms": 76.76448099999789} +{"id": "g0114-internet_problema_conexao-erros_digitacao-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.001255268075426166, "fidelidade_resgate": 0.00024290300523923636, "seguranca_fraude": 0.0003680943454736028, "internet_pacote_adicional": 0.0007153471789552892, "conta_vencimento": 0.0012417753857665937, "parceiros_ofertas": 0.0002716905207962994, "conta_debito_automatico_digital": 0.00034383374494828653, "marketplace_pedido": 9.096787374328946e-05, "internet_consumo": 0.003106151744984888, "roaming_pacote": 0.00021627039901248168, "suporte_configuracao": 0.0008387601496480308, "marketplace_compra": 0.0002236329969185552, "suporte_sem_sinal": 0.026540126295758637, "internet_problema_conexao": 0.9501162106567808, "recarga_nao_creditada": 0.00025044250605920244, "sem_correspondencia": 0.014178525120488637}, "confidence": 0.9467906247005664, "input_tokens": 642, "latency_ms": 174.71111500000802} +{"id": "g0114-internet_problema_conexao-erros_digitacao-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.0007910363112543833, "negociacao_religacao": 0.00015562025987678394, "plano_nova_linha": 0.00017198803520765285, "internet_pacote_adicional": 0.00020069773855309868, "roaming_pacote": 0.00041631766141445714, "seguranca_fraude": 0.0005414262346350515, "suporte_configuracao": 0.00014515394385424107, "marketplace_pedido": 0.00012273087593434493, "internet_problema_conexao": 0.9951631244977152, "suporte_chip_esim": 0.00014279128710194505, "suporte_sem_sinal": 0.0002887127329384647, "sem_correspondencia": 0.0018604004215143671}, "confidence": 0.9947234085429618, "input_tokens": 534, "latency_ms": 143.02556999999183} +{"id": "g0114-internet_problema_conexao-erros_digitacao-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.0010018018479728999, "roaming_duvida": 0.00031191870995503655, "seguranca_perda_roubo": 0.00018728915167388904, "suporte_configuracao": 0.0007941655497916497, "conta_contestacao": 0.0009412116542839423, "plano_troca": 0.001611189532541102, "internet_pacote_adicional": 0.0007715844697240147, "suporte_sem_sinal": 0.0008579143541692836, "internet_problema_conexao": 0.9906745241983032, "conta_segunda_via": 0.0001767272082374113, "fidelidade_pontos": 0.0001986550254935673, "recarga_realizar": 0.0003120886109309416, "internet_consumo": 0.0008949699957216192, "bonus_nao_recebido": 0.0003060884653115634, "vas_consulta": 5.877391383573969e-05, "sem_correspondencia": 0.0009010973120544754}, "confidence": 0.9900528258115228, "input_tokens": 655, "latency_ms": 174.94249699998932} +{"id": "g0114-internet_problema_conexao-erros_digitacao-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.002004449004707823, "atendimento_humano": 0.00027848730352924883, "suporte_configuracao": 0.004827721631653918, "internet_pacote_adicional": 0.00030896723386872414, "suporte_sem_sinal": 0.004239725420033217, "beneficios_consulta": 0.00026763274725426944, "desconto_retencao": 0.00042294616373749844, "suporte_chip_esim": 0.00017462376909373745, "internet_consumo": 0.001985228936529434, "roaming_pacote": 0.0006595909938301812, "internet_problema_conexao": 0.9663701382557893, "sem_correspondencia": 0.01846048853997267}, "confidence": 0.9633128780972247, "input_tokens": 523, "latency_ms": 139.1624190000016} +{"id": "g0114-internet_problema_conexao-erros_digitacao-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.0010750250345694808, "seguranca_perda_roubo": 0.00021131999625764126, "reclamacao_atendimento": 0.00025575232797848133, "fidelidade_resgate": 0.00040638786389140413, "vas_cancelamento": 0.00032328520339860474, "beneficios_consulta": 0.00019062625664656714, "suporte_sem_sinal": 0.0005180558198206812, "roaming_pacote": 0.0002511847885091812, "cancelamento_linha": 0.000992578174844264, "internet_consumo": 0.00030677023320738823, "fidelidade_pontos": 0.0007111732108680847, "internet_pacote_adicional": 0.0009909371882253755, "suporte_configuracao": 0.0003396090339247443, "cadastro_atualizacao": 0.0020799151661811577, "internet_problema_conexao": 0.9830689341677972, "sem_correspondencia": 0.008278445533879844}, "confidence": 0.9819401964456502, "input_tokens": 649, "latency_ms": 174.37396299999364} +{"id": "g0114-internet_problema_conexao-erros_digitacao-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0007637669384333779, "vas_contratacao": 0.0007682743214460536, "internet_consumo": 0.0008692605557742331, "suporte_sem_sinal": 0.002436369847348424, "internet_problema_conexao": 0.9870422462253681, "atendimento_humano": 0.0010173851846714027, "internet_pacote_adicional": 0.00015535715865986192, "sem_correspondencia": 0.006947339768298486}, "confidence": 0.9851911385432778, "input_tokens": 414, "latency_ms": 103.44815099998073} +{"id": "g0114-internet_problema_conexao-erros_digitacao-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9859579417646189, "fidelidade_pontos": 0.0009004186917876486, "bonus_nao_recebido": 0.0003346196672455268, "vas_cancelamento": 0.000503105079747133, "internet_consumo": 0.0023070752489921524, "plano_consulta": 0.0003347581932022944, "negociacao_divida": 0.00030726229042887934, "roaming_pacote": 0.00011389204601172705, "conta_explicacao": 0.00018054613776122706, "conta_debito_automatico_digital": 4.167688665936589e-05, "suporte_sem_sinal": 0.008159487464083624, "suporte_configuracao": 0.00014198608967845344, "vas_contratacao": 3.900839812994392e-05, "internet_pacote_adicional": 9.52307251144453e-05, "roaming_cobranca": 7.473968295120339e-05, "sem_correspondencia": 0.0005082516335872764}, "confidence": 0.9850218045489273, "input_tokens": 654, "latency_ms": 175.66343600000778} +{"id": "g0114-internet_problema_conexao-erros_digitacao-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0009308435080829398, "desconto_retencao": 0.0003950915558246631, "internet_consumo": 0.0006577124010773637, "reclamacao_atendimento": 0.0004017445192044801, "internet_pacote_adicional": 0.0004630142863300582, "vas_consulta": 0.0005160209096348146, "negociacao_religacao": 0.000366403888678391, "internet_problema_conexao": 0.9943691432797471, "parceiros_ofertas": 0.000525222118764179, "conta_vencimento": 0.00013514514020871016, "conta_contestacao": 0.00036717764363163757, "fidelidade_pontos": 0.0002643067662628191, "roaming_pacote": 4.8233460810483105e-05, "roaming_cobranca": 4.5049431744687434e-05, "suporte_configuracao": 7.853966025365947e-05, "sem_correspondencia": 0.00043635142974400386}, "confidence": 0.9939937528317305, "input_tokens": 625, "latency_ms": 169.14890000001037} +{"id": "g0114-internet_problema_conexao-erros_digitacao-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9770460284044409, "suporte_configuracao": 0.002459408370372789, "conta_contestacao": 0.0007929124778494232, "internet_pacote_adicional": 0.002500932162731681, "plano_consulta": 0.0006356764861820602, "conta_pagamento_confirmacao": 0.00036470007117071833, "internet_consumo": 0.001001683100254825, "suporte_sem_sinal": 0.01314888834128348, "seguranca_perda_roubo": 0.00012667031992762728, "conta_debito_automatico_digital": 6.51483513815217e-05, "vas_consulta": 0.00015425254621771376, "sem_correspondencia": 0.0017036993681872434}, "confidence": 0.9749593037139355, "input_tokens": 538, "latency_ms": 141.8655909999984} +{"id": "g0114-internet_problema_conexao-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0025270345653464845, "suporte_configuracao": 0.0015444167598328699, "reclamacao_atendimento": 0.002259752678138101, "atendimento_humano": 0.008112030721584054, "conta_segunda_via": 0.0020889083621383007, "suporte_sem_sinal": 0.08498867099191085, "internet_pacote_adicional": 0.02852301527814005, "bonus_nao_recebido": 0.0009615734146586676, "recarga_realizar": 0.007917838331754697, "cancelamento_linha": 0.0028388636056251794, "roaming_cobranca": 0.0006034909554447219, "internet_consumo": 0.5776390275348233, "roaming_pacote": 0.002559359618084795, "plano_nova_linha": 0.001552614343749907, "conta_contestacao": 0.0004627836170936709, "sem_correspondencia": 0.27542061922167443}, "confidence": 0.5494816293704782, "input_tokens": 638, "latency_ms": 168.94655900000544} +{"id": "g0115-internet_problema_conexao-regionalismo-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.0010447088422482307, "internet_pacote_adicional": 0.0002561183794690629, "troca_numero": 0.00028262500143659964, "fidelidade_pontos": 0.00019832861781924653, "suporte_sem_sinal": 0.0017257476162579745, "internet_problema_conexao": 0.9943184910569334, "plano_nova_linha": 0.0003162066828001551, "suporte_configuracao": 0.00020181931411102465, "conta_debito_automatico_digital": 0.00028907186738322916, "recarga_nao_creditada": 2.663127129826152e-05, "internet_consumo": 0.0003415024029996963, "sem_correspondencia": 0.0009987489472430763}, "confidence": 0.9938019902439271, "input_tokens": 548, "latency_ms": 142.4567770000067} +{"id": "g0115-internet_problema_conexao-regionalismo-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0015895312419866789, "troca_numero": 0.00040862969279203287, "beneficios_consulta": 0.00024774883771443824, "plano_nova_linha": 0.0005769745581822233, "internet_consumo": 0.0014392396164985242, "recarga_nao_creditada": 0.004482835424094338, "suporte_configuracao": 0.0003671487343654739, "internet_pacote_adicional": 0.00046160648720025983, "internet_problema_conexao": 0.9816003853695987, "vas_contratacao": 0.00016950277805110933, "negociacao_religacao": 0.00021225809015724823, "sem_correspondencia": 0.008444139169359047}, "confidence": 0.979927693130471, "input_tokens": 531, "latency_ms": 141.88132700002143} +{"id": "g0115-internet_problema_conexao-regionalismo-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 113, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.006801101170309639, "suporte_sem_sinal": 0.08409824485946395, "internet_problema_conexao": 0.878985796656713, "sem_correspondencia": 0.030114857313513443}, "confidence": 0.8386477288756172, "input_tokens": 335, "latency_ms": 77.83550099998138} +{"id": "g0115-internet_problema_conexao-regionalismo-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9766981888694894, "fidelidade_pontos": 0.0009731028042635392, "suporte_configuracao": 0.0007370683218517151, "portabilidade": 0.0004240052952429241, "recarga_nao_creditada": 0.0020287462030353504, "conta_explicacao": 0.00038578370917825963, "plano_troca": 0.0009194429948323448, "marketplace_compra": 7.323901413702965e-05, "conta_debito_automatico_digital": 0.0004214340959153953, "vas_consulta": 8.395372975924158e-05, "internet_pacote_adicional": 0.0014297759055700218, "fidelidade_resgate": 0.00014112182044474737, "parceiros_ofertas": 5.4534059830351526e-05, "internet_consumo": 0.010612544113185563, "suporte_sem_sinal": 0.004155523777351919, "sem_correspondencia": 0.0008615352859118735}, "confidence": 0.9751447347941223, "input_tokens": 659, "latency_ms": 177.912450000008} +{"id": "g0115-internet_problema_conexao-regionalismo-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.01953591475460387, "roaming_pacote": 0.0007457540096830659, "conta_explicacao": 0.0006366474445517681, "internet_problema_conexao": 0.9759675403536591, "suporte_configuracao": 0.0003209343552158128, "internet_pacote_adicional": 0.00015227271551585187, "portabilidade": 7.526882845545254e-05, "cancelamento_linha": 5.801178843553589e-05, "recarga_realizar": 8.498336006644253e-05, "fidelidade_pontos": 2.2352742806814812e-05, "internet_consumo": 0.0002591293744311686, "sem_correspondencia": 0.00214119027257519}, "confidence": 0.9737827712949009, "input_tokens": 536, "latency_ms": 142.81190100001595} +{"id": "g0115-internet_problema_conexao-regionalismo-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9761472231283216, "suporte_sem_sinal": 0.011783819093584773, "suporte_configuracao": 0.0022654413531027115, "sem_correspondencia": 0.009803516424990954}, "confidence": 0.9681962975044288, "input_tokens": 339, "latency_ms": 82.11828500000706} +{"id": "g0115-internet_problema_conexao-regionalismo-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.001520753255164144, "recarga_nao_creditada": 0.0003774918354499415, "conta_vencimento": 0.00035747878482602724, "suporte_sem_sinal": 0.0013668661162655215, "negociacao_religacao": 0.0002905176265888317, "internet_pacote_adicional": 0.00014839844185844336, "marketplace_compra": 0.00017200932470377446, "plano_troca": 0.0001701060677600637, "internet_consumo": 0.0017556315503418434, "fidelidade_pontos": 9.524229840821424e-05, "suporte_configuracao": 0.0009454064731089832, "bonus_nao_recebido": 0.00028865183177535786, "vas_contratacao": 7.651371974523058e-05, "reclamacao_atendimento": 0.007654634881237089, "internet_problema_conexao": 0.9730613274043716, "sem_correspondencia": 0.011718970388394976}, "confidence": 0.9712654158979963, "input_tokens": 670, "latency_ms": 179.17942299999368} +{"id": "g0115-internet_problema_conexao-regionalismo-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 139, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.001976370625299614, "internet_consumo": 0.00044961205861623936, "suporte_configuracao": 0.00045495532914008693, "internet_pacote_adicional": 0.0004244052497659884, "suporte_sem_sinal": 0.012937712042365265, "seguranca_fraude": 0.0005366525327572665, "internet_problema_conexao": 0.9731792366573861, "sem_correspondencia": 0.010041055504669426}, "confidence": 0.9693476990370126, "input_tokens": 446, "latency_ms": 103.99986199996647} +{"id": "g0115-internet_problema_conexao-regionalismo-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.0008507943870917144, "parceiros_ofertas": 0.0004238985814044477, "plano_consulta": 0.0010231804878666378, "conta_debito_automatico_digital": 0.0006847969136695384, "internet_pacote_adicional": 0.0003357249592971831, "fidelidade_resgate": 0.0005265410276462989, "internet_consumo": 0.0009330657495719626, "internet_problema_conexao": 0.9907559107852282, "atendimento_humano": 0.0018037754819411288, "cadastro_atualizacao": 0.00016142307060386114, "suporte_sem_sinal": 0.0016931834169173876, "portabilidade": 0.00027387435237399594, "suporte_configuracao": 5.906285874971951e-05, "negociacao_religacao": 4.673339577991997e-05, "conta_vencimento": 7.737891418756052e-05, "sem_correspondencia": 0.000350655617670528}, "confidence": 0.9901396381709099, "input_tokens": 650, "latency_ms": 176.04478399999834} +{"id": "g0115-internet_problema_conexao-regionalismo-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.004205334820770865, "internet_problema_conexao": 0.98657224599213, "internet_pacote_adicional": 0.0026462633204723655, "suporte_sem_sinal": 0.0024379810447121364, "suporte_configuracao": 0.0007368246157971681, "suporte_chip_esim": 0.00024703633916937885, "internet_consumo": 0.0005946258807071152, "sem_correspondencia": 0.002559687986241049}, "confidence": 0.9846539954195771, "input_tokens": 446, "latency_ms": 104.2949360000307} +{"id": "g0115-internet_problema_conexao-regionalismo-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 129, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0019127085869546276, "internet_pacote_adicional": 0.0007295288396176805, "suporte_sem_sinal": 0.0017821375266432148, "roaming_cobranca": 0.0012911294254587086, "conta_contestacao": 0.00036723354579860034, "seguranca_perda_roubo": 0.0004183819842680435, "internet_problema_conexao": 0.9881137711370002, "internet_consumo": 0.0005133466347937873, "marketplace_pedido": 0.0005881412913051722, "recarga_saldo": 0.0001080154852374511, "negociacao_religacao": 0.00013152449213116576, "sem_correspondencia": 0.0040440810507914446}, "confidence": 0.9870332048767274, "input_tokens": 553, "latency_ms": 144.99908699997377} +{"id": "g0115-internet_problema_conexao-regionalismo-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0015178829412353899, "reclamacao_atendimento": 0.0002913996000610931, "internet_consumo": 0.0003136719795427706, "troca_numero": 0.0003208405106161371, "plano_nova_linha": 0.0005210219495164948, "fidelidade_pontos": 0.00045940095688475025, "portabilidade": 0.0016556606394782887, "internet_pacote_adicional": 0.0004691745058824679, "seguranca_fraude": 0.0019684880671733992, "recarga_realizar": 0.0014377421781526206, "internet_problema_conexao": 0.9878892362489573, "suporte_configuracao": 0.0006198102285048609, "marketplace_compra": 0.00011199731462612145, "fidelidade_resgate": 0.00030913896600648003, "recarga_nao_creditada": 0.00011717835512637776, "sem_correspondencia": 0.001997355558235454}, "confidence": 0.9870818519988878, "input_tokens": 660, "latency_ms": 176.93424200001573} +{"id": "g0117-internet_problema_conexao-longo_contexto-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 114, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 280, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9885721091202712, "vas_consulta": 0.001158536493443626, "conta_segunda_via": 0.0005730390450176775, "internet_consumo": 0.0008506830945628782, "recarga_nao_creditada": 0.001308844789160136, "vas_contratacao": 0.000488964605806035, "internet_pacote_adicional": 0.0004428398148912404, "plano_consulta": 0.000363970416889515, "suporte_configuracao": 0.0011075267269216621, "suporte_sem_sinal": 0.0038583850285960324, "negociacao_divida": 0.00027477046579408844, "sem_correspondencia": 0.0010003303986457531}, "confidence": 0.9875332099493868, "input_tokens": 604, "latency_ms": 154.30276500001128} +{"id": "g0117-internet_problema_conexao-longo_contexto-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 101, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 267, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.001793211056718605, "conta_debito_automatico_digital": 0.00023487267670361273, "internet_pacote_adicional": 0.00026191197816194693, "fidelidade_pontos": 0.00015624511077483346, "suporte_sem_sinal": 0.005570905396326071, "internet_problema_conexao": 0.9882117054707124, "conta_pagamento_confirmacao": 0.0006373395974889565, "internet_consumo": 0.00034291954846739386, "recarga_saldo": 0.00023909616420119006, "recarga_realizar": 2.725733639400643e-05, "parceiros_ofertas": 7.397888134906926e-05, "sem_correspondencia": 0.002450556782702052}, "confidence": 0.9871400423316861, "input_tokens": 587, "latency_ms": 150.62050900002077} +{"id": "g0117-internet_problema_conexao-longo_contexto-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9734969432907783, "vas_consulta": 0.0019452182542432175, "desconto_retencao": 0.0003543073228010027, "internet_consumo": 0.0009181298842536475, "suporte_configuracao": 0.0031259194092408604, "vas_cancelamento": 0.0003927888273294138, "parceiros_ofertas": 0.0001962127263162187, "internet_pacote_adicional": 0.0010290925230011772, "roaming_cobranca": 0.009995108214692768, "suporte_sem_sinal": 0.006376014774980469, "conta_explicacao": 0.00041205745584477286, "sem_correspondencia": 0.0017582073165180953}, "confidence": 0.9710875744990314, "input_tokens": 586, "latency_ms": 150.14673000001721} +{"id": "g0117-internet_problema_conexao-longo_contexto-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 234, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.002128686782708597, "suporte_configuracao": 0.0009678188171787144, "internet_problema_conexao": 0.988900108636426, "sem_correspondencia": 0.00800338576368686}, "confidence": 0.985200144848568, "input_tokens": 367, "latency_ms": 85.29359599998543} +{"id": "g0117-internet_problema_conexao-longo_contexto-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 99, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.002234375247167014, "troca_numero": 0.00023915094816665574, "conta_vencimento": 0.00025318896396084095, "recarga_saldo": 0.00025340226277121365, "internet_pacote_adicional": 0.00017676972333439798, "beneficios_consulta": 0.0004007152724934128, "negociacao_divida": 0.000667027494892766, "recarga_nao_creditada": 0.00011755272962739737, "plano_troca": 0.003472036618323171, "seguranca_perda_roubo": 9.602209689024913e-05, "suporte_configuracao": 0.006030846012276923, "internet_problema_conexao": 0.9837403640026846, "roaming_pacote": 0.00016590909028906586, "internet_consumo": 0.0008868379878762041, "seguranca_fraude": 0.00014276542604297395, "sem_correspondencia": 0.001123036123203187}, "confidence": 0.9826563882695303, "input_tokens": 675, "latency_ms": 180.9482489999823} +{"id": "g0117-internet_problema_conexao-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 97, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 249, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"vas_cancelamento": 0.00166789982715723, "internet_pacote_adicional": 0.00020733320042365253, "suporte_sem_sinal": 0.000621631058328983, "roaming_duvida": 0.0006409311484026212, "conta_explicacao": 0.0005638478524030799, "fidelidade_pontos": 0.0004767440346381073, "internet_consumo": 0.014382207051935247, "marketplace_pedido": 0.0005127842705952789, "cadastro_atualizacao": 0.0015154196047483404, "recarga_saldo": 0.0008508722634707419, "suporte_configuracao": 0.9383764835793357, "seguranca_fraude": 0.0003764752677925028, "desconto_retencao": 5.0644511101641354e-05, "plano_consulta": 0.001135386036489257, "conta_vencimento": 0.0001365774041083381, "sem_correspondencia": 0.038484762889069435}, "confidence": 0.9342682491512911, "input_tokens": 705, "latency_ms": 186.98010900004647} +{"id": "g0117-internet_problema_conexao-longo_contexto-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"conta_pagamento_confirmacao": 0.0018298463604080255, "suporte_sem_sinal": 0.01572320452470472, "internet_problema_conexao": 0.9732690189084082, "internet_consumo": 0.002573151660785079, "conta_vencimento": 0.0011747722915447483, "marketplace_compra": 0.00025302754697655375, "atendimento_humano": 0.002793268221420894, "vas_cancelamento": 9.3349616117359e-05, "negociacao_religacao": 0.00023004982551755462, "reclamacao_atendimento": 7.270671700054808e-05, "recarga_nao_creditada": 0.0002484323688917637, "internet_pacote_adicional": 5.813592452350446e-05, "conta_contestacao": 5.384863443237295e-05, "suporte_configuracao": 0.0011220279861845306, "marketplace_pedido": 5.763258921115787e-05, "sem_correspondencia": 0.0004475268238729217}, "confidence": 0.9714869535023023, "input_tokens": 688, "latency_ms": 182.41954399996985} +{"id": "g0117-internet_problema_conexao-longo_contexto-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0017891307738956005, "suporte_configuracao": 0.001463275932929754, "internet_problema_conexao": 0.9872566311093813, "sem_correspondencia": 0.009490962183793406}, "confidence": 0.9830088414791751, "input_tokens": 378, "latency_ms": 84.8707769999919} +{"id": "g0117-internet_problema_conexao-longo_contexto-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0016669827545231144, "suporte_configuracao": 0.0009692215285138668, "internet_problema_conexao": 0.9897432654033947, "sem_correspondencia": 0.007620530313568304}, "confidence": 0.986324353871193, "input_tokens": 361, "latency_ms": 84.60329899997987} +{"id": "g0117-internet_problema_conexao-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 105, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 248, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"internet_pacote_adicional": 0.004503656516537663, "conta_debito_automatico_digital": 0.0006506855061361757, "suporte_configuracao": 0.008199910613176613, "conta_pagamento_confirmacao": 0.0006838262083421299, "internet_consumo": 0.010841165515953693, "roaming_duvida": 0.8227730131491332, "suporte_sem_sinal": 0.06540237553107321, "sem_correspondencia": 0.08694536695964733}, "confidence": 0.797454872170438, "input_tokens": 495, "latency_ms": 114.65505300003542} +{"id": "g0117-internet_problema_conexao-longo_contexto-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.001426795910589822, "internet_problema_conexao": 0.9941302893014644, "vas_cancelamento": 0.0007542342457665737, "internet_consumo": 0.0012152419341109112, "internet_pacote_adicional": 0.000640629389180287, "suporte_sem_sinal": 0.0012702039212739767, "suporte_configuracao": 0.00017024127585253064, "sem_correspondencia": 0.0003923640217615019}, "confidence": 0.9932917592016735, "input_tokens": 469, "latency_ms": 113.18404399997917} +{"id": "g0117-internet_problema_conexao-longo_contexto-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 102, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.002942795178642135, "suporte_configuracao": 0.0019511579918377216, "internet_problema_conexao": 0.9819916979352313, "sem_correspondencia": 0.01311434889428894}, "confidence": 0.9759889305803084, "input_tokens": 373, "latency_ms": 85.40598399997634} +{"id": "g0119-vas_cancelamento-curto_neutro-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9856835778839842, "cancelamento_linha": 0.006956630027412148, "conta_contestacao": 0.0018475578871261697, "sem_correspondencia": 0.005512234201477395}, "confidence": 0.9809114371786459, "input_tokens": 306, "latency_ms": 76.18636099999776} +{"id": "g0119-vas_cancelamento-curto_neutro-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.009575144419485634, "desconto_retencao": 0.0010899898397703155, "vas_cancelamento": 0.9311964294436088, "vas_contratacao": 0.0009511989351155532, "recarga_saldo": 0.0010936263298397628, "vas_consulta": 0.0019446853366846442, "conta_contestacao": 0.03373510672069934, "sem_correspondencia": 0.020413818974795897}, "confidence": 0.9213673479355526, "input_tokens": 416, "latency_ms": 104.48427800002946} +{"id": "g0119-vas_cancelamento-curto_neutro-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"fidelidade_resgate": 0.001957948523348545, "conta_debito_automatico_digital": 0.006972418028973057, "vas_cancelamento": 0.16759868408546844, "conta_segunda_via": 0.0011632682670591732, "fidelidade_pontos": 0.00043854375938752384, "vas_consulta": 0.00022183564147732355, "conta_pagamento_confirmacao": 7.032372338766024e-05, "cadastro_atualizacao": 6.443336037000379e-05, "vas_contratacao": 0.000802954437082372, "troca_numero": 9.118236158786343e-05, "internet_pacote_adicional": 0.000610856688212938, "conta_vencimento": 0.000847192823569675, "conta_contestacao": 0.7894846741912195, "cancelamento_linha": 0.006919527393350773, "plano_consulta": 0.0004289556053484845, "sem_correspondencia": 0.022327201110156788}, "confidence": 0.7754503191373007, "input_tokens": 639, "latency_ms": 169.9989999999616} +{"id": "g0119-vas_cancelamento-curto_neutro-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9663674773236022, "conta_contestacao": 0.010614621141932937, "cancelamento_linha": 0.009516913175059594, "sem_correspondencia": 0.01350098835940528}, "confidence": 0.9551566364314695, "input_tokens": 304, "latency_ms": 74.95446499996206} +{"id": "g0119-vas_cancelamento-curto_neutro-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.0027923963650049372, "vas_cancelamento": 0.9853339920334965, "cancelamento_linha": 0.0032070277160783254, "sem_correspondencia": 0.00866658388542034}, "confidence": 0.9804453227113284, "input_tokens": 305, "latency_ms": 80.209109000009} +{"id": "g0119-vas_cancelamento-curto_neutro-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.0009661086478614542, "negociacao_religacao": 0.0004638420460538712, "conta_contestacao": 0.02725256949082407, "vas_contratacao": 0.0006386824584175512, "roaming_cobranca": 0.0005237575218985058, "beneficios_consulta": 0.00031292204525711276, "conta_segunda_via": 0.00016406946213334483, "vas_cancelamento": 0.9665823168903697, "internet_pacote_adicional": 0.0009622347751463536, "cancelamento_linha": 0.0010496575661043722, "vas_consulta": 0.00029926195209365456, "suporte_sem_sinal": 0.00016535217482745542, "roaming_pacote": 8.397448235817198e-05, "conta_vencimento": 3.827788271919853e-05, "recarga_realizar": 5.43385068145053e-05, "sem_correspondencia": 0.00044263409712085245}, "confidence": 0.9643544713497276, "input_tokens": 632, "latency_ms": 169.40991100000247} +{"id": "g0119-vas_cancelamento-curto_neutro-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.0012137754289271536, "vas_contratacao": 0.00030818360335586143, "plano_nova_linha": 0.0005538978910694253, "seguranca_perda_roubo": 0.000274434002357665, "portabilidade": 0.0014752013865823783, "vas_cancelamento": 0.99417714335746, "cancelamento_linha": 0.0004817863316646642, "conta_contestacao": 0.0005474239022126321, "conta_vencimento": 0.0003644619793239316, "fidelidade_pontos": 3.014986294666934e-05, "roaming_pacote": 8.307418442276688e-05, "sem_correspondencia": 0.0004904680696769959}, "confidence": 0.9936477927535928, "input_tokens": 508, "latency_ms": 120.78256699999201} +{"id": "g0119-vas_cancelamento-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.002176731751401203, "vas_consulta": 0.0019620950675952303, "negociacao_religacao": 0.004154672439767295, "cancelamento_linha": 0.9820321369204698, "roaming_pacote": 0.0010565798923640377, "conta_contestacao": 0.0004157547880796029, "bonus_nao_recebido": 0.00019351401183928508, "conta_explicacao": 0.00025802150808975185, "fidelidade_pontos": 0.0002423961724176014, "plano_nova_linha": 0.00011191531850916752, "marketplace_pedido": 3.559516779491338e-05, "sem_correspondencia": 0.00736058696167198}, "confidence": 0.9803986948223309, "input_tokens": 523, "latency_ms": 144.68939699997918} +{"id": "g0119-vas_cancelamento-curto_neutro-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9296318422021688, "vas_cancelamento": 0.038465042205821, "cancelamento_linha": 0.007826188776191218, "sem_correspondencia": 0.024076926815818998}, "confidence": 0.9061757896028917, "input_tokens": 306, "latency_ms": 75.97360800002662} +{"id": "g0119-vas_cancelamento-curto_neutro-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9087044978596127, "vas_contratacao": 0.0004861995220769269, "parceiros_ofertas": 0.0004229681150282776, "vas_consulta": 0.0006145352472196343, "plano_nova_linha": 0.0012090108424417016, "recarga_saldo": 0.0004100489871979633, "conta_contestacao": 0.009308259162524203, "portabilidade": 0.0001404491460677639, "conta_debito_automatico_digital": 0.06623576066787237, "cancelamento_linha": 0.0016750704187032078, "roaming_pacote": 0.00011376554597642385, "sem_correspondencia": 0.010679434485278576}, "confidence": 0.9004049067559414, "input_tokens": 511, "latency_ms": 125.33260899999732} +{"id": "g0119-vas_cancelamento-curto_neutro-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"internet_consumo": 0.0015819969867928584, "roaming_cobranca": 0.0001623924561973215, "fidelidade_resgate": 0.0002768824201263606, "vas_consulta": 0.0003261199919786303, "conta_contestacao": 0.03905444710162583, "seguranca_fraude": 0.0005095916724654958, "vas_contratacao": 0.00045627691291690736, "marketplace_compra": 0.00015570092236314343, "suporte_chip_esim": 0.0006127709719640436, "vas_cancelamento": 0.9562216970504932, "cancelamento_linha": 0.00012030785679919335, "troca_numero": 9.615939928644161e-05, "conta_pagamento_confirmacao": 5.105195152499039e-05, "internet_problema_conexao": 0.0002608701117951908, "suporte_configuracao": 4.0346382830031994e-05, "sem_correspondencia": 7.33878108404325e-05}, "confidence": 0.9533031435205259, "input_tokens": 643, "latency_ms": 174.2859219999673} +{"id": "g0119-vas_cancelamento-curto_neutro-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"vas_consulta": 0.0026063994764045305, "beneficios_consulta": 0.00013091964233379096, "plano_consulta": 0.00036364972728832924, "marketplace_pedido": 0.00024823009857548214, "vas_cancelamento": 0.39901270573375286, "plano_nova_linha": 0.00014411135457833568, "plano_troca": 0.00025999285760395667, "reclamacao_atendimento": 4.502513693398001e-05, "recarga_realizar": 0.0003544386853959028, "negociacao_religacao": 7.800127809864871e-05, "vas_contratacao": 0.0006045332133010632, "conta_contestacao": 0.5941586945193085, "cancelamento_linha": 0.0009291405168474415, "fidelidade_pontos": 0.00012391405009574917, "recarga_nao_creditada": 0.00017639186593659456, "sem_correspondencia": 0.00076385184354502}, "confidence": 0.5671026074872623, "input_tokens": 632, "latency_ms": 169.99239300002955} +{"id": "g0123-vas_cancelamento-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.8980261266315511, "vas_contratacao": 0.004117000910226352, "cancelamento_linha": 0.07233926992578824, "sem_correspondencia": 0.025517602532434257}, "confidence": 0.8640348355087352, "input_tokens": 335, "latency_ms": 77.94341900000745} +{"id": "g0123-vas_cancelamento-emocional-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.01149296653495932, "vas_cancelamento": 0.9762647828919727, "cancelamento_linha": 0.0043569599416058095, "sem_correspondencia": 0.007885290631462231}, "confidence": 0.9683530438559637, "input_tokens": 328, "latency_ms": 78.18321100000958} +{"id": "g0123-vas_cancelamento-emocional-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.0013369386112922347, "vas_cancelamento": 0.859648671719163, "conta_explicacao": 0.003690891933914213, "conta_contestacao": 0.13308517012355042, "cancelamento_linha": 0.0007434289422295192, "vas_contratacao": 0.00013113080433210423, "internet_problema_conexao": 0.00010220213303997602, "plano_consulta": 4.7461460230793964e-05, "vas_consulta": 0.00018263826652104966, "conta_debito_automatico_digital": 7.047499626235373e-05, "conta_segunda_via": 4.526053802691528e-05, "sem_correspondencia": 0.000915730471437303}, "confidence": 0.8468894600572688, "input_tokens": 577, "latency_ms": 149.44419500000095} +{"id": "g0123-vas_cancelamento-emocional-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.030467921702168378, "conta_contestacao": 0.12198459488908693, "vas_cancelamento": 0.801120244120922, "sem_correspondencia": 0.046427239287822754}, "confidence": 0.7348269921612292, "input_tokens": 327, "latency_ms": 77.23161699999537} +{"id": "g0123-vas_cancelamento-emocional-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.000994854572455591, "bonus_nao_recebido": 0.00020602633034044808, "internet_problema_conexao": 0.0005418368193457227, "cancelamento_linha": 0.1492962402124311, "seguranca_perda_roubo": 0.0011472895506658234, "negociacao_divida": 0.0005764506995219045, "troca_numero": 0.00033358620974465196, "vas_contratacao": 0.0001217034318971579, "conta_contestacao": 0.32736488989609136, "fidelidade_pontos": 0.0003203023102352112, "suporte_configuracao": 0.00010044752456821739, "conta_pagamento_confirmacao": 0.00010975492342801464, "vas_consulta": 0.00047324973990858305, "vas_cancelamento": 0.513912789035408, "plano_troca": 0.00040453724765263506, "sem_correspondencia": 0.004096041496305569}, "confidence": 0.4815069749711019, "input_tokens": 662, "latency_ms": 181.34774899999684} +{"id": "g0123-vas_cancelamento-emocional-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"beneficios_consulta": 0.000876294289118334, "vas_consulta": 0.00023520406325545755, "recarga_realizar": 0.0008190550697474605, "desconto_retencao": 0.0001004186354031209, "plano_troca": 0.0017532296802115655, "vas_cancelamento": 0.89384983159139, "conta_contestacao": 0.004820083139687004, "cancelamento_linha": 0.09444526308950799, "vas_contratacao": 0.0008436728632670942, "troca_numero": 8.886159780847238e-05, "conta_pagamento_confirmacao": 4.529366043829671e-05, "sem_correspondencia": 0.0021227923201650946}, "confidence": 0.8841998162815166, "input_tokens": 532, "latency_ms": 145.26735499998722} +{"id": "g0123-vas_cancelamento-emocional-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9198591746088084, "cancelamento_linha": 0.034359888106236774, "conta_contestacao": 0.011970537094005512, "sem_correspondencia": 0.033810400190949316}, "confidence": 0.8931455661450779, "input_tokens": 330, "latency_ms": 77.42239899999959} +{"id": "g0123-vas_cancelamento-emocional-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_pagamento_confirmacao": 0.0020085333673312555, "conta_contestacao": 0.9038771187884629, "portabilidade": 0.001839300647897212, "internet_pacote_adicional": 0.001836674891432552, "marketplace_pedido": 0.00027595258972273526, "seguranca_perda_roubo": 0.00015967240364766155, "vas_consulta": 0.0005626625419116238, "vas_cancelamento": 0.08458532229377487, "atendimento_humano": 0.000990151511378703, "vas_contratacao": 6.200303079931496e-05, "roaming_pacote": 0.0001179811995397567, "recarga_nao_creditada": 6.09025576515732e-05, "parceiros_ofertas": 2.028973264371967e-05, "suporte_sem_sinal": 3.9079022930486363e-05, "cancelamento_linha": 0.00011930875902787109, "sem_correspondencia": 0.003445046661847792}, "confidence": 0.8974689267076942, "input_tokens": 639, "latency_ms": 170.11997499997733} +{"id": "g0123-vas_cancelamento-emocional-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.001558199037987993, "roaming_cobranca": 0.0003241992442241968, "cancelamento_linha": 0.7724055997532768, "internet_problema_conexao": 0.0010931879022792212, "bonus_nao_recebido": 0.000534497113462889, "conta_contestacao": 0.21660718522921013, "vas_cancelamento": 0.0026540347425420604, "vas_contratacao": 9.827747120359522e-05, "cadastro_atualizacao": 0.0002221467037970828, "plano_troca": 0.0003640307312589912, "seguranca_perda_roubo": 7.274513772186317e-05, "roaming_duvida": 4.9295951916541606e-05, "roaming_pacote": 3.32121857405735e-05, "atendimento_humano": 7.97322436218991e-05, "vas_consulta": 8.137820556598942e-05, "sem_correspondencia": 0.0038222783461902003}, "confidence": 0.7572326397368284, "input_tokens": 668, "latency_ms": 177.4994980000315} +{"id": "g0123-vas_cancelamento-emocional-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.37476261304225356, "vas_cancelamento": 0.5867418413537094, "conta_contestacao": 0.021320924093165848, "sem_correspondencia": 0.017174621510871124}, "confidence": 0.44898912180494605, "input_tokens": 326, "latency_ms": 77.31776899998977} +{"id": "g0123-vas_cancelamento-emocional-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.38316399990328404, "vas_cancelamento": 0.5809786678126118, "cancelamento_linha": 0.00829238598730326, "sem_correspondencia": 0.027564946296800955}, "confidence": 0.4413048904168157, "input_tokens": 329, "latency_ms": 77.75460500005238} +{"id": "g0123-vas_cancelamento-emocional-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.004961670703072309, "cancelamento_linha": 0.05410664654732203, "roaming_duvida": 0.0021528838839097314, "portabilidade": 0.00028571086514715644, "plano_nova_linha": 0.0005192459514739138, "atendimento_humano": 0.0008305689136132185, "vas_cancelamento": 0.9046536849725793, "vas_contratacao": 0.00016135199439610553, "conta_contestacao": 0.031423552804389306, "conta_explicacao": 0.0005327615461457245, "bonus_nao_recebido": 5.2183031206832466e-05, "sem_correspondencia": 0.00031973878674445286}, "confidence": 0.8959858381519047, "input_tokens": 541, "latency_ms": 142.28217700002688} +{"id": "g0125-vas_cancelamento-indireto_multiplo-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao", "vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_contratacao": 0.001252665244890539, "conta_debito_automatico_digital": 0.0012375654189709436, "marketplace_compra": 0.0008432978316937102, "atendimento_humano": 0.001040834419806431, "recarga_nao_creditada": 0.0005781021134377391, "conta_contestacao": 0.9877978946559386, "vas_consulta": 0.0007256950185828581, "parceiros_ofertas": 0.0003267306666079945, "conta_pagamento_confirmacao": 0.0006131030916638263, "cancelamento_linha": 0.00011209495173972895, "vas_cancelamento": 0.00039840761690895446, "sem_correspondencia": 0.005073608969758692}, "confidence": 0.9866886123519333, "input_tokens": 555, "latency_ms": 144.98692199998686} +{"id": "g0125-vas_cancelamento-indireto_multiplo-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 156, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"marketplace_compra": 0.0025601449278130923, "internet_pacote_adicional": 0.00024165405129408628, "roaming_pacote": 0.00035553210753523287, "conta_pagamento_confirmacao": 0.00016817852197826297, "negociacao_divida": 0.0011624321818423566, "cadastro_atualizacao": 0.0001644892944543467, "vas_contratacao": 0.002131323923598744, "vas_cancelamento": 0.4159853547739978, "vas_consulta": 0.003042392192728201, "cancelamento_linha": 0.022318719160229653, "conta_contestacao": 0.5287835261500925, "sem_correspondencia": 0.023086252714435814}, "confidence": 0.4859456648910099, "input_tokens": 562, "latency_ms": 147.16571200000317} +{"id": "g0125-vas_cancelamento-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_contratacao": 0.0031376737038736557, "beneficios_consulta": 0.0002490187944423118, "conta_contestacao": 0.5353512946271625, "fidelidade_resgate": 0.0005111527279619998, "suporte_configuracao": 0.00014979842163702334, "plano_consulta": 0.00019072678019994602, "vas_consulta": 0.002180917182113529, "suporte_chip_esim": 8.84269352003423e-05, "plano_troca": 0.0005083162211338016, "roaming_pacote": 0.0004848024114655061, "cancelamento_linha": 0.4288102306817217, "sem_correspondencia": 0.02833764151308783}, "confidence": 0.49311050322963174, "input_tokens": 552, "latency_ms": 144.94795600000998} +{"id": "g0125-vas_cancelamento-indireto_multiplo-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"parceiros_ofertas": 0.0007482551234176209, "conta_debito_automatico_digital": 0.0014733841812226722, "seguranca_perda_roubo": 0.00022419284693705397, "internet_problema_conexao": 0.00020725928037636907, "seguranca_fraude": 0.0035166652455222813, "vas_cancelamento": 0.9765603420759641, "cancelamento_linha": 0.0006848005464208634, "plano_nova_linha": 0.0001951646016187029, "bonus_nao_recebido": 0.00013839202965741488, "negociacao_religacao": 2.3122446111552467e-05, "conta_contestacao": 0.0016856224493888201, "plano_consulta": 4.182843296260166e-05, "vas_consulta": 5.1108358995378034e-05, "vas_contratacao": 1.5083977464600028e-05, "portabilidade": 4.4379411453762523e-05, "sem_correspondencia": 0.01439039899248614}, "confidence": 0.9749976982143619, "input_tokens": 670, "latency_ms": 196.56050399999003} +{"id": "g0125-vas_cancelamento-indireto_multiplo-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.01602376912067299, "vas_cancelamento": 0.9628555417868006, "cancelamento_linha": 0.008492643146549479, "sem_correspondencia": 0.012628045945976935}, "confidence": 0.9504740557157344, "input_tokens": 316, "latency_ms": 76.38039600004731} +{"id": "g0125-vas_cancelamento-indireto_multiplo-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.2253063238775504, "recarga_realizar": 0.0014234912152699085, "conta_contestacao": 0.41531033203364925, "plano_troca": 0.0018374498258518978, "vas_consulta": 0.0033449334930914358, "parceiros_ofertas": 0.00017179188381232844, "internet_consumo": 0.00039871241069735824, "reclamacao_atendimento": 0.0002541014748823789, "seguranca_perda_roubo": 0.00013933375153091576, "suporte_configuracao": 3.572031220617055e-05, "conta_segunda_via": 0.001254841230870122, "vas_cancelamento": 0.35018901789277274, "vas_contratacao": 3.276873675735872e-05, "conta_pagamento_confirmacao": 4.772649820921802e-05, "suporte_chip_esim": 0.00014580455240729894, "sem_correspondencia": 0.00010765081044117276}, "confidence": 0.37633102083589254, "input_tokens": 680, "latency_ms": 184.11215300000094} +{"id": "g0125-vas_cancelamento-indireto_multiplo-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.001192723057258417, "seguranca_perda_roubo": 0.00017868295283351494, "recarga_nao_creditada": 0.0002016420514111798, "cancelamento_linha": 0.05448511954078086, "beneficios_consulta": 0.00034746187462977884, "internet_consumo": 0.00035306119126001987, "negociacao_religacao": 0.00012120586500243519, "fidelidade_pontos": 0.00026505221237877315, "marketplace_pedido": 0.00046856273127924463, "conta_contestacao": 0.0014194632640536983, "suporte_chip_esim": 0.00012429608626924877, "troca_numero": 0.0007859343948628079, "vas_cancelamento": 0.9380115861386694, "suporte_configuracao": 0.00023003222644219865, "vas_contratacao": 5.416909787929592e-05, "sem_correspondencia": 0.0017610073149890758}, "confidence": 0.9338790252145807, "input_tokens": 646, "latency_ms": 175.03024100000175} +{"id": "g0125-vas_cancelamento-indireto_multiplo-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 146, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.5789562634851875, "bonus_nao_recebido": 0.0018350969033715894, "vas_contratacao": 0.006677070851073344, "vas_cancelamento": 0.393923548516722, "internet_consumo": 0.009598435890642042, "vas_consulta": 0.000967578841047024, "cancelamento_linha": 0.00037353896155453215, "sem_correspondencia": 0.00766846655040202}, "confidence": 0.5188071582687855, "input_tokens": 448, "latency_ms": 106.62046399994551} +{"id": "g0125-vas_cancelamento-indireto_multiplo-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9711198851475229, "conta_contestacao": 0.010130484493315732, "cancelamento_linha": 0.010628438307996198, "sem_correspondencia": 0.008121192051165108}, "confidence": 0.9614931801966972, "input_tokens": 329, "latency_ms": 78.93669100002398} +{"id": "g0125-vas_cancelamento-indireto_multiplo-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9499960418494778, "parceiros_ofertas": 0.0006572254874695812, "plano_consulta": 0.0007331062087924215, "marketplace_compra": 0.000506033133823388, "seguranca_perda_roubo": 0.0011073179158101838, "bonus_nao_recebido": 0.00020387486216152318, "vas_consulta": 0.0013629929952954116, "vas_contratacao": 0.0002961341790646205, "desconto_retencao": 0.0013594166049650238, "cancelamento_linha": 0.00156786501068006, "plano_nova_linha": 0.00013736365320711065, "cadastro_atualizacao": 0.00011476440439841258, "conta_contestacao": 0.04085632800330427, "recarga_realizar": 0.00015001683246482575, "negociacao_religacao": 0.00015573997727311067, "sem_correspondencia": 0.0007957788818121719}, "confidence": 0.9466624446394429, "input_tokens": 659, "latency_ms": 177.9449590000013} +{"id": "g0125-vas_cancelamento-indireto_multiplo-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.00027043656300728406, "conta_vencimento": 0.0002758940817202508, "plano_nova_linha": 0.0003754679233300457, "conta_contestacao": 0.0017203910022751435, "vas_cancelamento": 0.9957090469825031, "negociacao_religacao": 0.00019142253339833942, "vas_consulta": 8.685748420274921e-05, "vas_contratacao": 8.503368754047771e-05, "roaming_cobranca": 0.00022954827042313247, "marketplace_compra": 3.352229783504055e-05, "cancelamento_linha": 0.000595269770980623, "sem_correspondencia": 0.00042710940278386443}, "confidence": 0.9953189603445487, "input_tokens": 541, "latency_ms": 142.50716600002988} +{"id": "g0125-vas_cancelamento-indireto_multiplo-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.0017920575289943105, "beneficios_consulta": 0.00010629326266771097, "conta_vencimento": 0.00017523292208454383, "plano_troca": 0.00016252054288344285, "plano_nova_linha": 0.0006017482905703821, "roaming_pacote": 0.0010772246421069623, "conta_contestacao": 0.10202657742822922, "suporte_configuracao": 0.00015057192063068926, "cancelamento_linha": 0.1636737778308294, "vas_consulta": 0.003496409453517973, "vas_cancelamento": 0.7067722324427032, "sem_correspondencia": 0.019965353734782226}, "confidence": 0.680115162664767, "input_tokens": 555, "latency_ms": 144.8510019999958} +{"id": "g0126-vas_contratacao-curto_neutro-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 0.0007620135750907731, "beneficios_consulta": 0.000878626477391654, "fidelidade_pontos": 0.0010091656245273899, "vas_contratacao": 0.993789359602731, "plano_nova_linha": 0.0011703891589169718, "parceiros_ofertas": 0.00012215441090658458, "vas_consulta": 0.0003729937617522098, "sem_correspondencia": 0.00189529738868341}, "confidence": 0.9929021252602638, "input_tokens": 409, "latency_ms": 103.6768380000126} +{"id": "g0126-vas_contratacao-curto_neutro-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.0032539737152136594, "vas_cancelamento": 0.0006217375362066417, "vas_contratacao": 0.9806623837653637, "parceiros_ofertas": 0.0010938954923670886, "plano_nova_linha": 0.009117156771546975, "cadastro_atualizacao": 0.00043337848054180394, "beneficios_consulta": 0.0008164188136025776, "sem_correspondencia": 0.004001055425157432}, "confidence": 0.977899867160416, "input_tokens": 413, "latency_ms": 105.76836400002776} +{"id": "g0126-vas_contratacao-curto_neutro-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.0005491348492035221, "cancelamento_linha": 0.00014277507406727539, "fidelidade_pontos": 0.0001705126274182261, "recarga_realizar": 0.0001401158734590997, "vas_consulta": 0.00047070618271881045, "recarga_nao_creditada": 0.00023250502038631496, "roaming_cobranca": 0.0004881363751761143, "conta_vencimento": 0.00032438809115313316, "seguranca_fraude": 0.003386884227138828, "vas_cancelamento": 0.0018276586050986028, "vas_contratacao": 0.9899143472562989, "internet_problema_conexao": 0.0005456809853291977, "parceiros_ofertas": 7.44188110265343e-05, "conta_contestacao": 0.000248769402553667, "beneficios_consulta": 0.00015714397696311324, "sem_correspondencia": 0.001326822642008689}, "confidence": 0.9892419704067185, "input_tokens": 621, "latency_ms": 165.38840999999138} +{"id": "g0126-vas_contratacao-curto_neutro-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9600170095655597, "vas_consulta": 0.005773755494290483, "parceiros_ofertas": 0.0018433723948949464, "plano_troca": 0.0046186254574513, "beneficios_consulta": 0.0019118072727126129, "cadastro_atualizacao": 0.0004152556943875795, "vas_cancelamento": 0.0007377234813553223, "sem_correspondencia": 0.024682450639348097}, "confidence": 0.9543051537892113, "input_tokens": 415, "latency_ms": 104.58969700005127} +{"id": "g0126-vas_contratacao-curto_neutro-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9636627669927651, "parceiros_ofertas": 0.003799273329689495, "vas_consulta": 0.00456975360128587, "vas_cancelamento": 0.0008943329637238896, "bonus_nao_recebido": 0.000817973132943975, "beneficios_consulta": 0.0004830038222780192, "recarga_saldo": 0.0004931774393206524, "sem_correspondencia": 0.025279718717992998}, "confidence": 0.9584717337060171, "input_tokens": 419, "latency_ms": 103.42589099997213} +{"id": "g0126-vas_contratacao-curto_neutro-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_pacote_adicional": 0.0021279357851103366, "portabilidade": 0.00031699180452074915, "recarga_realizar": 0.00025812598942259247, "parceiros_ofertas": 0.00011972247435178889, "recarga_nao_creditada": 0.0006028185081596338, "roaming_duvida": 0.00026140566980314994, "internet_problema_conexao": 0.0006049643680026058, "beneficios_consulta": 0.00045762849023220516, "conta_explicacao": 0.001045462148977236, "vas_contratacao": 0.9916572320811021, "cancelamento_linha": 0.0001557433194237317, "vas_consulta": 0.0005777506515554717, "troca_numero": 0.00011514234709027462, "vas_cancelamento": 0.0013566651076076463, "negociacao_divida": 8.900566206873113e-05, "sem_correspondencia": 0.00025340559257175377}, "confidence": 0.9911010475531755, "input_tokens": 604, "latency_ms": 162.58115900001258} +{"id": "g0126-vas_contratacao-curto_neutro-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9743180439577966, "plano_troca": 0.01138771889804271, "conta_vencimento": 0.0042139706500008796, "vas_consulta": 0.002733629818437267, "parceiros_ofertas": 0.0011379901892078004, "vas_cancelamento": 0.0003797117205300253, "beneficios_consulta": 0.0002507664543742376, "sem_correspondencia": 0.005578168311610546}, "confidence": 0.9706491930946246, "input_tokens": 405, "latency_ms": 103.21250300000884} +{"id": "g0126-vas_contratacao-curto_neutro-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.006906910016953616, "plano_consulta": 0.0010304484298033067, "vas_cancelamento": 0.00037641245221296934, "atendimento_humano": 0.0008687074060178679, "roaming_pacote": 0.0011426743298650621, "beneficios_consulta": 0.0006946763359213865, "parceiros_ofertas": 0.0005108708688975472, "bonus_nao_recebido": 0.00016410183850427965, "conta_explicacao": 0.028268707631820753, "troca_numero": 0.0001560645296176836, "internet_problema_conexao": 0.00034426544094486136, "marketplace_pedido": 0.000401307345323742, "cadastro_atualizacao": 0.0010339390260701562, "internet_consumo": 0.011315389917400297, "vas_contratacao": 0.9373826000540565, "sem_correspondencia": 0.00940292437659001}, "confidence": 0.9332081067243266, "input_tokens": 615, "latency_ms": 165.5515189999619} +{"id": "g0126-vas_contratacao-curto_neutro-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.023502260287235496, "vas_contratacao": 0.8225410942736181, "parceiros_ofertas": 0.003683805168819847, "sem_correspondencia": 0.15027284027032656}, "confidence": 0.7633881256981575, "input_tokens": 297, "latency_ms": 75.47705500002166} +{"id": "g0126-vas_contratacao-curto_neutro-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.004330377643702893, "parceiros_ofertas": 0.0024075349031176347, "vas_contratacao": 0.9766578654476974, "sem_correspondencia": 0.0166042220054821}, "confidence": 0.9688771539302632, "input_tokens": 297, "latency_ms": 78.61875599996893} +{"id": "g0126-vas_contratacao-curto_neutro-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.0015641826993552958, "plano_consulta": 0.0002580414199460299, "recarga_realizar": 0.00044259606824903497, "parceiros_ofertas": 0.0003609140730152466, "marketplace_compra": 0.0011028246096743376, "beneficios_consulta": 0.0003680121088096328, "vas_consulta": 0.0005572743286480503, "plano_nova_linha": 0.0007645106466468353, "vas_cancelamento": 0.0007245721051639522, "marketplace_pedido": 0.0003963846732067014, "fidelidade_resgate": 0.00021254064098287945, "reclamacao_atendimento": 0.00025912203162639245, "portabilidade": 0.0010648397553660296, "vas_contratacao": 0.9893890665367899, "conta_contestacao": 0.00024549493761657766, "sem_correspondencia": 0.0022896233649029557}, "confidence": 0.9886816709725762, "input_tokens": 643, "latency_ms": 175.3808579999827} +{"id": "g0126-vas_contratacao-curto_neutro-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0036446395752466787, "vas_contratacao": 0.9648656764530033, "beneficios_consulta": 0.013683616738202065, "sem_correspondencia": 0.017806067233548044}, "confidence": 0.9531542352706709, "input_tokens": 302, "latency_ms": 75.8763410000256} +{"id": "g0130-vas_contratacao-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.008922477730130824, "negociacao_religacao": 0.001775566294228639, "suporte_sem_sinal": 0.000687773063394635, "conta_explicacao": 0.0006432125529040736, "parceiros_ofertas": 0.01785512681163703, "plano_consulta": 0.0014068568448339443, "vas_cancelamento": 0.0005730212540563207, "vas_consulta": 0.0005810054551872618, "fidelidade_pontos": 0.002081135824459997, "beneficios_consulta": 0.011983415938927402, "marketplace_compra": 0.3691156486492706, "sem_correspondencia": 0.5843747595809693}, "confidence": 0.5465906468156029, "input_tokens": 515, "latency_ms": 134.1071920000445} +{"id": "g0130-vas_contratacao-emocional-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 0.0022907360451237314, "vas_contratacao": 0.9463665101659575, "vas_consulta": 0.0056233082841664755, "conta_explicacao": 0.002236238673116256, "beneficios_consulta": 0.0024534128040236292, "suporte_sem_sinal": 0.0037773309587743587, "parceiros_ofertas": 0.0006234804727762504, "plano_consulta": 0.002234633369112005, "atendimento_humano": 0.008779354488218934, "desconto_retencao": 0.0003874524864376971, "bonus_nao_recebido": 9.949245878667761e-05, "sem_correspondencia": 0.02512804979350642}, "confidence": 0.9414907383628627, "input_tokens": 537, "latency_ms": 142.56065800003626} +{"id": "g0130-vas_contratacao-emocional-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.2242460170260472, "vas_consulta": 0.20349306349778207, "parceiros_ofertas": 0.012755768552459558, "negociacao_divida": 0.009126187933112612, "internet_pacote_adicional": 0.024033906018937453, "reclamacao_atendimento": 0.07208411867664889, "conta_debito_automatico_digital": 0.019924351875867698, "suporte_configuracao": 0.0011127906301268468, "suporte_chip_esim": 0.11322903293039627, "vas_cancelamento": 0.01631042712022671, "bonus_nao_recebido": 0.0006141921521631828, "sem_correspondencia": 0.30307014358623163}, "confidence": 0.23971288391225265, "input_tokens": 567, "latency_ms": 148.13635299998396} +{"id": "g0130-vas_contratacao-emocional-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"conta_contestacao": 0.0010394386969305816, "vas_contratacao": 0.9933255910444084, "troca_numero": 0.0008727923982012111, "vas_cancelamento": 0.0009128838299332943, "cadastro_atualizacao": 0.00034333288890291467, "roaming_duvida": 0.00015388689632252775, "beneficios_consulta": 0.0003400355828887995, "conta_explicacao": 0.00033595676392531894, "seguranca_fraude": 0.00014300183323479864, "vas_consulta": 0.0008961423244275357, "plano_nova_linha": 0.0006493899698919919, "desconto_retencao": 7.729120407461818e-05, "parceiros_ofertas": 2.105894347102895e-05, "negociacao_divida": 3.2548399861918175e-05, "cancelamento_linha": 4.0716747465832266e-05, "sem_correspondencia": 0.0008159324760593118}, "confidence": 0.992880630447369, "input_tokens": 639, "latency_ms": 170.5544050000185} +{"id": "g0130-vas_contratacao-emocional-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"seguranca_perda_roubo": 0.0015457927957616517, "beneficios_consulta": 0.000549424947198983, "conta_contestacao": 0.0004731531013232873, "plano_troca": 0.00035168594200321726, "parceiros_ofertas": 0.0004545194552867293, "bonus_nao_recebido": 0.00018992616565534834, "vas_contratacao": 0.9946087130244288, "plano_nova_linha": 0.0003425272965431868, "conta_segunda_via": 0.0006782985122470315, "vas_consulta": 0.0003435522511596658, "vas_cancelamento": 5.22168475648333e-05, "sem_correspondencia": 0.0004101896608273486}, "confidence": 0.9941185960266495, "input_tokens": 547, "latency_ms": 142.96472799998128} +{"id": "g0130-vas_contratacao-emocional-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9679609969983064, "negociacao_divida": 0.0017925751153233898, "fidelidade_resgate": 0.0020226786527592373, "desconto_retencao": 0.001468714778332398, "vas_consulta": 0.018829280065074, "beneficios_consulta": 0.002167358728429155, "seguranca_perda_roubo": 0.0007083898721324691, "troca_numero": 0.00012245308077980758, "marketplace_pedido": 0.00040155950732989365, "parceiros_ofertas": 3.423498507261628e-05, "conta_contestacao": 0.0001341900173075596, "conta_debito_automatico_digital": 6.563348283464436e-05, "vas_cancelamento": 3.189910486303863e-05, "internet_problema_conexao": 5.712329036749838e-05, "portabilidade": 6.978743389384223e-05, "sem_correspondencia": 0.004133124887194069}, "confidence": 0.9658250634648601, "input_tokens": 636, "latency_ms": 169.57352899999023} +{"id": "g0130-vas_contratacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_nao_creditada": 0.00402046783658315, "seguranca_fraude": 0.003034394496511628, "reclamacao_atendimento": 0.7254308746657143, "roaming_duvida": 0.004219097707362451, "suporte_sem_sinal": 0.000745377552618777, "fidelidade_resgate": 0.00032568956920101536, "cadastro_atualizacao": 0.0003724599530029305, "parceiros_ofertas": 0.004930101842231103, "vas_cancelamento": 0.003279622250545949, "conta_vencimento": 6.822860453991156e-05, "portabilidade": 0.00014210396371204162, "suporte_configuracao": 1.8899659042881266e-05, "negociacao_divida": 3.2373168764035444e-05, "recarga_saldo": 0.0004235059312190471, "vas_consulta": 0.0009517376946063965, "sem_correspondencia": 0.2520050651043441}, "confidence": 0.7071262663100957, "input_tokens": 653, "latency_ms": 176.10538500002804} +{"id": "g0130-vas_contratacao-emocional-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9703299931022581, "parceiros_ofertas": 0.004875862829496227, "beneficios_consulta": 0.007136934148274316, "sem_correspondencia": 0.017657209919971297}, "confidence": 0.9604399908030107, "input_tokens": 321, "latency_ms": 77.01943499995423} +{"id": "g0130-vas_contratacao-emocional-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"negociacao_religacao": 0.000923229468362172, "fidelidade_resgate": 0.0003071476553483098, "fidelidade_pontos": 0.00029223610475732415, "parceiros_ofertas": 0.00017062765826207692, "recarga_nao_creditada": 0.00032685814820783725, "vas_cancelamento": 0.00021397849892758935, "vas_contratacao": 0.9961432956885465, "marketplace_compra": 0.00017657731050119485, "vas_consulta": 0.0005372205500448175, "beneficios_consulta": 7.227655132313921e-05, "portabilidade": 9.81072058026381e-05, "sem_correspondencia": 0.0007384451599164336}, "confidence": 0.9957926862056872, "input_tokens": 531, "latency_ms": 142.84892900002433} +{"id": "g0130-vas_contratacao-emocional-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.010369075179899583, "vas_contratacao": 0.9454359207028317, "parceiros_ofertas": 0.00398752917365983, "sem_correspondencia": 0.04020747494360899}, "confidence": 0.9272478942704422, "input_tokens": 309, "latency_ms": 75.13435099997423} +{"id": "g0130-vas_contratacao-emocional-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.8754231174993594, "conta_pagamento_confirmacao": 0.00515213947507846, "vas_consulta": 0.04701557932339227, "beneficios_consulta": 0.016247285593241307, "internet_consumo": 0.015327224165931144, "vas_cancelamento": 0.0008342319796091478, "parceiros_ofertas": 0.00012551289050168098, "sem_correspondencia": 0.0398749090728866}, "confidence": 0.8576264199992679, "input_tokens": 420, "latency_ms": 101.92566299997452} +{"id": "g0130-vas_contratacao-emocional-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0013042722397044616, "vas_contratacao": 0.992472557409947, "vas_consulta": 0.001975091366434453, "vas_cancelamento": 0.0008989686528779512, "marketplace_compra": 0.0007905969037811576, "marketplace_pedido": 0.0003839105196891131, "beneficios_consulta": 0.00019422287574547028, "sem_correspondencia": 0.0019803800318204034}, "confidence": 0.9913972084685111, "input_tokens": 433, "latency_ms": 103.93832699998029} +{"id": "g0132-vas_contratacao-indireto_multiplo-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.5425090184911374, "parceiros_ofertas": 0.01443581065460835, "vas_contratacao": 0.39263292460906435, "sem_correspondencia": 0.05042224624518999}, "confidence": 0.3900120246548499, "input_tokens": 323, "latency_ms": 78.43497599998273} +{"id": "g0132-vas_contratacao-indireto_multiplo-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.021991524446838467, "vas_consulta": 0.0060777320152127935, "roaming_duvida": 0.005266064901159459, "plano_consulta": 0.4539815991260562, "bonus_nao_recebido": 0.0012978879186999223, "parceiros_ofertas": 0.002718341161126916, "vas_cancelamento": 0.02582282375730985, "beneficios_consulta": 0.0010273529448881129, "conta_debito_automatico_digital": 0.06462042873675733, "vas_contratacao": 0.2859253082812551, "cancelamento_linha": 0.000454678057329024, "sem_correspondencia": 0.13081625865336688}, "confidence": 0.4043435626829704, "input_tokens": 561, "latency_ms": 146.74378300003355} +{"id": "g0132-vas_contratacao-indireto_multiplo-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0011581921859006223, "seguranca_fraude": 0.0006186094473800802, "roaming_pacote": 0.000805403903246105, "conta_contestacao": 0.00035080802599266416, "cancelamento_linha": 0.000342206719311707, "seguranca_perda_roubo": 0.00014644034620774933, "bonus_nao_recebido": 0.0001269803560871472, "vas_contratacao": 0.994166235586066, "vas_consulta": 0.0009161482003289304, "beneficios_consulta": 0.00010134266483360125, "vas_cancelamento": 0.0002129709178275984, "sem_correspondencia": 0.0010546616468177514}, "confidence": 0.9936358933666173, "input_tokens": 536, "latency_ms": 142.8755530000103} +{"id": "g0132-vas_contratacao-indireto_multiplo-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0027217490117903997, "vas_contratacao": 0.9469946713122909, "beneficios_consulta": 0.013819961030950925, "sem_correspondencia": 0.036463618644967694}, "confidence": 0.9293262284163878, "input_tokens": 318, "latency_ms": 76.49920099999008} +{"id": "g0132-vas_contratacao-indireto_multiplo-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0010733254237953315, "seguranca_fraude": 0.0006816072179545349, "suporte_chip_esim": 0.0010982699762200662, "vas_cancelamento": 0.0006377991828174856, "vas_consulta": 0.0018876201766793933, "vas_contratacao": 0.9917221053179415, "cadastro_atualizacao": 0.00036254507967072773, "reclamacao_atendimento": 0.00015400658113080108, "marketplace_compra": 0.00035201661653515835, "marketplace_pedido": 3.398011014770152e-05, "beneficios_consulta": 8.702467453978561e-05, "sem_correspondencia": 0.0019096996425675052}, "confidence": 0.9909695694377546, "input_tokens": 581, "latency_ms": 150.2540749999639} +{"id": "g0132-vas_contratacao-indireto_multiplo-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"desconto_retencao": 0.0017448045720130905, "conta_debito_automatico_digital": 0.0002456065098726457, "roaming_pacote": 0.0005338897954778522, "negociacao_divida": 0.00039004636099225157, "recarga_saldo": 0.0007349201772121141, "vas_consulta": 0.007065751267763265, "conta_segunda_via": 0.0010635989639981556, "parceiros_ofertas": 8.513957737234518e-05, "troca_numero": 0.0007036888829737148, "vas_cancelamento": 0.0005086566873759528, "beneficios_consulta": 0.00032383782420888695, "plano_nova_linha": 0.0034398123246492645, "plano_troca": 0.0012219239227142546, "vas_contratacao": 0.9800996098598287, "conta_pagamento_confirmacao": 0.0003121900751135277, "sem_correspondencia": 0.0015265231984339976}, "confidence": 0.9787729171838172, "input_tokens": 641, "latency_ms": 176.86953499998026} +{"id": "g0132-vas_contratacao-indireto_multiplo-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"desconto_retencao": 0.006516301355520959, "vas_cancelamento": 0.0004108809683522109, "plano_nova_linha": 0.0022426805092938982, "conta_vencimento": 0.0015415973961527946, "fidelidade_pontos": 0.0009091431365232078, "marketplace_pedido": 0.00041242342171941994, "vas_contratacao": 0.12224936790225585, "internet_problema_conexao": 8.244017032401164e-05, "vas_consulta": 0.6021984866050297, "internet_consumo": 0.0005896173986808493, "fidelidade_resgate": 0.0002845646899520277, "conta_explicacao": 0.0003324135939789025, "plano_troca": 0.0001953271821312102, "cancelamento_linha": 0.0006816421579653792, "plano_consulta": 0.054587907595010934, "sem_correspondencia": 0.20676520591710854}, "confidence": 0.5756783857120317, "input_tokens": 642, "latency_ms": 176.76289799999267} +{"id": "g0132-vas_contratacao-indireto_multiplo-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.48977302203946693, "vas_consulta": 0.1954996490609252, "vas_cancelamento": 0.07452375995844703, "suporte_chip_esim": 0.024371433819228877, "troca_numero": 0.009342084147510732, "parceiros_ofertas": 0.0065241212858364725, "beneficios_consulta": 0.061207784310227865, "sem_correspondencia": 0.13875814537835682}, "confidence": 0.4168834537593908, "input_tokens": 417, "latency_ms": 103.05112300000019} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"vas_cancelamento": 0.0009118252112973659, "marketplace_compra": 0.0013802752286607924, "parceiros_ofertas": 0.0024428391506900143, "roaming_duvida": 0.0017174575806564282, "vas_consulta": 0.008247425413816477, "recarga_realizar": 0.9123900512383479, "beneficios_consulta": 0.0012011422364853956, "sem_correspondencia": 0.07170898394004573}, "confidence": 0.8998743442723974, "input_tokens": 429, "latency_ms": 105.22160699997585} +{"id": "g0132-vas_contratacao-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0022383351633813893, "parceiros_ofertas": 0.0007918920942377399, "recarga_nao_creditada": 0.001376131692296544, "conta_vencimento": 0.0016719633877441788, "portabilidade": 0.0017847929598606826, "negociacao_religacao": 0.0025700356421404233, "atendimento_humano": 0.05700931458422193, "beneficios_consulta": 0.17484785917947399, "seguranca_perda_roubo": 0.010899857417039487, "plano_troca": 0.016522906488350773, "vas_consulta": 0.6152646448709201, "conta_contestacao": 0.00870679794485954, "suporte_sem_sinal": 0.00304324302339079, "cancelamento_linha": 0.0014406100028903689, "suporte_chip_esim": 0.0004963925058014349, "sem_correspondencia": 0.1013352230433907}, "confidence": 0.5896156211956481, "input_tokens": 628, "latency_ms": 169.78877900004363} +{"id": "g0132-vas_contratacao-indireto_multiplo-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.8179104371503956, "beneficios_consulta": 0.01698986396881073, "parceiros_ofertas": 0.01954823064172251, "reclamacao_atendimento": 0.0037043223499252107, "seguranca_fraude": 0.005905743089920628, "vas_cancelamento": 0.0006969075910877419, "vas_consulta": 0.04349098029201176, "sem_correspondencia": 0.09175351491612574}, "confidence": 0.791897642457595, "input_tokens": 436, "latency_ms": 104.42531299997881} +{"id": "g0133-vas_consulta-curto_neutro-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.0008854219432345643, "suporte_chip_esim": 0.000151819361858505, "fidelidade_resgate": 0.00024023843546834897, "vas_cancelamento": 0.0003829678317528517, "suporte_sem_sinal": 0.0005277428836891844, "conta_contestacao": 0.0004381014678555057, "troca_numero": 0.0002471117451632259, "roaming_pacote": 0.00024937023928311015, "vas_consulta": 0.9959785849079349, "negociacao_religacao": 0.00018724335900719758, "plano_troca": 9.428773442154054e-05, "plano_nova_linha": 0.00017710135665846753, "conta_vencimento": 8.420697551555214e-05, "parceiros_ofertas": 4.5353490240034465e-05, "plano_consulta": 2.750101651326482e-05, "sem_correspondencia": 0.00028294725140362294}, "confidence": 0.9957104905684642, "input_tokens": 615, "latency_ms": 168.47819500003425} +{"id": "g0133-vas_consulta-curto_neutro-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.0025479676864554376, "marketplace_pedido": 0.0006629722205947941, "troca_numero": 0.0006169302381055404, "vas_contratacao": 0.0022781610178553326, "vas_cancelamento": 0.0009081381366815535, "suporte_chip_esim": 0.0004736862819958157, "vas_consulta": 0.73305018107457, "seguranca_fraude": 0.0014250162170920519, "reclamacao_atendimento": 0.0007922088785785909, "fidelidade_resgate": 0.00017286954709417116, "plano_consulta": 0.2122066643481411, "sem_correspondencia": 0.044865204352835704}, "confidence": 0.7087820157177127, "input_tokens": 541, "latency_ms": 143.67606199999727} +{"id": "g0133-vas_consulta-curto_neutro-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.892889347992561, "vas_cancelamento": 0.02039319592535049, "plano_consulta": 0.0167315515036716, "sem_correspondencia": 0.069985904578417}, "confidence": 0.8571857973234147, "input_tokens": 309, "latency_ms": 76.30906199995025} +{"id": "g0133-vas_consulta-curto_neutro-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9713666388321, "plano_consulta": 0.006539727959099525, "vas_cancelamento": 0.002426867143319204, "sem_correspondencia": 0.019666766065481386}, "confidence": 0.9618221851094666, "input_tokens": 306, "latency_ms": 77.2092629999861} +{"id": "g0133-vas_consulta-curto_neutro-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.826077411517501, "vas_consulta": 0.14073653731510333, "plano_consulta": 0.005858232803561335, "sem_correspondencia": 0.02732781836383435}, "confidence": 0.768103215356668, "input_tokens": 308, "latency_ms": 77.3222539999665} +{"id": "g0133-vas_consulta-curto_neutro-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.11960999041875292, "vas_consulta": 0.8219188991204222, "vas_cancelamento": 0.00570123885631762, "sem_correspondencia": 0.052769871604507246}, "confidence": 0.7625585321605629, "input_tokens": 309, "latency_ms": 77.02352600000495} +{"id": "g0133-vas_consulta-curto_neutro-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"reclamacao_atendimento": 0.001054770208129958, "vas_cancelamento": 0.00034720124903328114, "fidelidade_pontos": 0.0002346345771868293, "internet_problema_conexao": 0.0004029956343088364, "marketplace_pedido": 0.00029433951402568764, "bonus_nao_recebido": 0.00011438437206809237, "negociacao_divida": 0.0003051538813620667, "recarga_realizar": 9.443413686360621e-05, "roaming_pacote": 0.0003481953579999641, "negociacao_religacao": 0.0001463417023328748, "roaming_duvida": 0.0002242240689802232, "vas_contratacao": 0.03397297264700475, "plano_consulta": 0.002307006946848873, "vas_consulta": 0.9575799612765926, "cadastro_atualizacao": 0.00023120473763227952, "sem_correspondencia": 0.0023421796896300837}, "confidence": 0.9547519586950324, "input_tokens": 652, "latency_ms": 176.29680000004555} +{"id": "g0133-vas_consulta-curto_neutro-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.0027303402766571294, "vas_consulta": 0.9030518735029425, "suporte_sem_sinal": 0.0038486604663594925, "vas_cancelamento": 0.001327894826092018, "conta_contestacao": 0.0006261602546568919, "seguranca_fraude": 0.04599565818987233, "vas_contratacao": 0.006390453493160892, "plano_consulta": 0.003720793502823376, "recarga_nao_creditada": 0.00027137819113927885, "roaming_duvida": 5.5095979257953e-05, "beneficios_consulta": 0.0001593954010416926, "sem_correspondencia": 0.031822295915996515}, "confidence": 0.8942384074577557, "input_tokens": 532, "latency_ms": 147.51180299998623} +{"id": "g0133-vas_consulta-curto_neutro-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.0029404661478943947, "vas_consulta": 0.8968206185303654, "internet_problema_conexao": 0.008944350107260947, "plano_consulta": 0.02069211835754099, "vas_cancelamento": 0.00228209501421933, "vas_contratacao": 0.03282713382351051, "conta_vencimento": 0.0007287342429658899, "sem_correspondencia": 0.03476448377624232}, "confidence": 0.8820807068918465, "input_tokens": 412, "latency_ms": 104.39029899998786} +{"id": "g0133-vas_consulta-curto_neutro-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.007691022884748879, "vas_consulta": 0.8727063137595169, "plano_consulta": 0.03000336895221162, "sem_correspondencia": 0.08959929440352252}, "confidence": 0.8302750850126892, "input_tokens": 308, "latency_ms": 76.97714700003644} +{"id": "g0133-vas_consulta-curto_neutro-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9425316454068676, "plano_consulta": 0.007089935415105888, "beneficios_consulta": 0.004516574000904986, "suporte_sem_sinal": 0.0015718372033838692, "negociacao_divida": 0.0018973134777710357, "negociacao_religacao": 0.0016378731810622344, "conta_contestacao": 0.0008438070848823214, "portabilidade": 0.002803066308171983, "vas_contratacao": 0.015366092900467813, "atendimento_humano": 4.842307936765721e-05, "vas_cancelamento": 0.00035632672983730064, "sem_correspondencia": 0.02133710521217728}, "confidence": 0.9373072495347646, "input_tokens": 516, "latency_ms": 133.67077399999516} +{"id": "g0133-vas_consulta-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.2590480550293573, "vas_cancelamento": 0.015869930983453736, "vas_contratacao": 0.5100644441988433, "sem_correspondencia": 0.2150175697883456}, "confidence": 0.34675259226512445, "input_tokens": 308, "latency_ms": 76.97943600004464} +{"id": "g0136-vas_consulta-regionalismo-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0030223058730809694, "vas_cancelamento": 0.0008255868760638242, "vas_consulta": 0.9903352816374905, "sem_correspondencia": 0.005816825613364806}, "confidence": 0.9871137088499874, "input_tokens": 309, "latency_ms": 77.1283560000029} +{"id": "g0136-vas_consulta-regionalismo-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.016334977859387183, "vas_consulta": 0.953067105455984, "vas_cancelamento": 0.003555770612452326, "sem_correspondencia": 0.027042146072176386}, "confidence": 0.9374228072746452, "input_tokens": 315, "latency_ms": 77.10525800001733} +{"id": "g0136-vas_consulta-regionalismo-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_realizar": 0.0016425624968070002, "vas_cancelamento": 0.00043988849224094927, "vas_consulta": 0.9922708246569488, "conta_segunda_via": 0.001790355790156378, "atendimento_humano": 0.0004059935550522086, "plano_consulta": 0.0010318228404540611, "conta_contestacao": 0.00019494558265324363, "conta_pagamento_confirmacao": 0.00015369768198924164, "plano_nova_linha": 0.0004530753598794424, "vas_contratacao": 0.000537573570169359, "marketplace_compra": 0.00031205082938511465, "sem_correspondencia": 0.0007672091442640819}, "confidence": 0.9915681723530351, "input_tokens": 534, "latency_ms": 142.5885979999748} +{"id": "g0136-vas_consulta-regionalismo-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.0017262006729106337, "seguranca_perda_roubo": 0.00013376490653447813, "conta_debito_automatico_digital": 0.0003283859034207846, "suporte_configuracao": 0.00021851614288840196, "parceiros_ofertas": 0.0003114502287704628, "vas_consulta": 0.9891255160700103, "vas_cancelamento": 0.00020403405052541945, "vas_contratacao": 0.00027172737588806816, "plano_consulta": 0.005418670145750016, "roaming_cobranca": 0.00015370294029079377, "seguranca_fraude": 0.00046829274620349085, "sem_correspondencia": 0.0016397388168069955}, "confidence": 0.9881369266218297, "input_tokens": 545, "latency_ms": 143.89011699995535} +{"id": "g0136-vas_consulta-regionalismo-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.07105188812584501, "plano_consulta": 0.0003912755688633284, "conta_pagamento_confirmacao": 0.004478052686398643, "conta_debito_automatico_digital": 0.0019052261754187003, "conta_vencimento": 0.006939227057001928, "conta_explicacao": 0.8847972546163306, "conta_segunda_via": 0.0017339937906095159, "sem_correspondencia": 0.028703081979532266}, "confidence": 0.8683397195615207, "input_tokens": 430, "latency_ms": 102.77783300000465} +{"id": "g0136-vas_consulta-regionalismo-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.0057786506800825786, "cadastro_atualizacao": 0.0006888748567537207, "vas_cancelamento": 0.0013630308287379516, "plano_consulta": 0.4070715168088233, "internet_problema_conexao": 0.011584447089847263, "vas_consulta": 0.5579856362875609, "marketplace_pedido": 0.0042107867981771505, "atendimento_humano": 0.00012955788998447363, "vas_contratacao": 0.0014185326532587263, "marketplace_compra": 3.178333540938116e-05, "desconto_retencao": 7.061596155119429e-05, "sem_correspondencia": 0.009666566809813324}, "confidence": 0.5178025123137029, "input_tokens": 532, "latency_ms": 142.8745580000168} +{"id": "g0136-vas_consulta-regionalismo-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.00032832357897107523, "vas_cancelamento": 0.00028811112661005677, "plano_nova_linha": 0.0007046414989299272, "vas_consulta": 0.9938803423523132, "vas_contratacao": 0.0005752018603943381, "plano_consulta": 0.0008936155593427154, "portabilidade": 0.0003249577560043596, "internet_pacote_adicional": 0.0001492300866774281, "cancelamento_linha": 8.382728847659042e-05, "conta_vencimento": 3.567514682441584e-05, "fidelidade_resgate": 3.848253992235508e-05, "sem_correspondencia": 0.0026975912055333933}, "confidence": 0.9933240098388872, "input_tokens": 520, "latency_ms": 135.87525400004097} +{"id": "g0136-vas_consulta-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0019291283885333353, "vas_cancelamento": 0.0004153109024448496, "marketplace_compra": 0.0006299455276930708, "vas_contratacao": 0.00021587469040797912, "plano_nova_linha": 0.00039966197320388764, "suporte_chip_esim": 0.00010655126690377782, "cancelamento_linha": 0.0002882684630746805, "roaming_duvida": 0.00023376594295926252, "fidelidade_pontos": 0.015786713381964575, "suporte_configuracao": 0.04618825574364899, "plano_consulta": 0.36069284472165614, "sem_correspondencia": 0.5731136789975095}, "confidence": 0.5343058316336466, "input_tokens": 561, "latency_ms": 147.21251399998891} +{"id": "g0136-vas_consulta-regionalismo-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.004608011142243228, "vas_cancelamento": 0.003410679770952163, "vas_consulta": 0.9674706823905227, "sem_correspondencia": 0.02451062669628187}, "confidence": 0.9566275765206967, "input_tokens": 311, "latency_ms": 76.31034600001385} +{"id": "g0136-vas_consulta-regionalismo-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.0006839451244002973, "conta_explicacao": 0.9936439710207854, "conta_pagamento_confirmacao": 0.002301235151258904, "conta_debito_automatico_digital": 0.0007307774282592852, "plano_consulta": 0.00014602208129504, "conta_contestacao": 0.0004813738506816358, "conta_segunda_via": 0.00029162154417465325, "sem_correspondencia": 0.0017210537991448286}, "confidence": 0.9927359668808978, "input_tokens": 435, "latency_ms": 104.36456700000463} +{"id": "g0136-vas_consulta-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.6916609035308035, "vas_cancelamento": 0.0019068405759734388, "plano_consulta": 0.20645213235990897, "sem_correspondencia": 0.09998012353331419}, "confidence": 0.588881204707738, "input_tokens": 325, "latency_ms": 78.15317500001129} +{"id": "g0136-vas_consulta-regionalismo-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_explicacao": 0.14722399941868147, "roaming_pacote": 0.0014170104256430293, "vas_contratacao": 0.016431284934755687, "vas_cancelamento": 0.0004506035606716799, "vas_consulta": 0.8099029184057589, "plano_consulta": 0.0013406379849301223, "internet_pacote_adicional": 0.000207505970289474, "sem_correspondencia": 0.023026039299269555}, "confidence": 0.7827461924637247, "input_tokens": 420, "latency_ms": 102.6285710000252} +{"id": "g0138-vas_consulta-longo_contexto-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.005812584269682758, "plano_consulta": 0.004030270135302921, "vas_consulta": 0.9799676922142533, "sem_correspondencia": 0.010189453380761066}, "confidence": 0.973290256285671, "input_tokens": 348, "latency_ms": 84.05444799996076} +{"id": "g0138-vas_consulta-longo_contexto-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.001963627483391601, "suporte_configuracao": 0.0003407317118528553, "conta_explicacao": 0.02929472161399342, "seguranca_perda_roubo": 0.000664208676277926, "conta_vencimento": 0.0003874318918933564, "marketplace_compra": 0.00018491495559382862, "conta_pagamento_confirmacao": 0.00022825828103652533, "vas_consulta": 0.964624195481173, "conta_segunda_via": 0.0005644750562996016, "plano_consulta": 0.0005107599060397996, "vas_cancelamento": 0.0002621500311485436, "sem_correspondencia": 0.0009745249112994851}, "confidence": 0.961408213252189, "input_tokens": 570, "latency_ms": 147.21536799999058} +{"id": "g0138-vas_consulta-longo_contexto-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0035792448654803056, "cadastro_atualizacao": 0.000494973877257594, "conta_segunda_via": 0.00040301618751935374, "conta_contestacao": 0.3324495616352213, "internet_problema_conexao": 0.00024767216664805896, "troca_numero": 5.5637901622644596e-05, "internet_pacote_adicional": 0.00022171292649876667, "conta_pagamento_confirmacao": 4.68410882140736e-05, "fidelidade_pontos": 0.00015083733344306493, "bonus_nao_recebido": 1.4781121809607392e-05, "vas_contratacao": 0.00022490284495955948, "vas_consulta": 0.6613404584116443, "beneficios_consulta": 6.558367068078799e-05, "fidelidade_resgate": 4.3229304667393665e-05, "vas_cancelamento": 3.7802374710793916e-05, "sem_correspondencia": 0.0006237442896222191}, "confidence": 0.6387631556390875, "input_tokens": 682, "latency_ms": 181.51588299997456} +{"id": "g0138-vas_consulta-longo_contexto-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"beneficios_consulta": 0.007980921544111145, "conta_contestacao": 0.0011883335785295773, "vas_contratacao": 0.0005324098630061822, "vas_cancelamento": 0.0004466155535746923, "suporte_chip_esim": 0.00029850480371207167, "atendimento_humano": 0.0004182429502106663, "vas_consulta": 0.9843480630669676, "plano_troca": 0.0003640021667018351, "plano_consulta": 0.002467499420604181, "marketplace_pedido": 0.00021766905696024984, "internet_pacote_adicional": 0.00010809148156131091, "sem_correspondencia": 0.0016296465140603717}, "confidence": 0.9829251597094193, "input_tokens": 560, "latency_ms": 145.93112800002928} +{"id": "g0138-vas_consulta-longo_contexto-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.05679954858425831, "plano_consulta": 0.012277767382969769, "vas_consulta": 0.9170537144707335, "sem_correspondencia": 0.013868969562038438}, "confidence": 0.8894049526276446, "input_tokens": 338, "latency_ms": 82.55684400000973} +{"id": "g0138-vas_consulta-longo_contexto-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 166, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.06928634276884967, "vas_consulta": 0.9087587063483725, "plano_consulta": 0.01019869574815829, "sem_correspondencia": 0.011756255134619498}, "confidence": 0.8783449417978303, "input_tokens": 340, "latency_ms": 83.61396499998364} +{"id": "g0138-vas_consulta-longo_contexto-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao", "vas_consulta"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0016719497423954232, "cancelamento_linha": 0.00013273507345906623, "conta_pagamento_confirmacao": 0.0002967446501268617, "beneficios_consulta": 0.0002008884123528802, "conta_debito_automatico_digital": 0.000536522513031821, "marketplace_compra": 0.00039594017174653356, "conta_vencimento": 0.0006402408296894272, "conta_contestacao": 0.17958431061441796, "portabilidade": 0.0037540419574426517, "conta_explicacao": 0.8013362620544138, "plano_consulta": 0.0034606108445593984, "sem_correspondencia": 0.00798975313636415}, "confidence": 0.7832759222411787, "input_tokens": 562, "latency_ms": 147.12731599996687} +{"id": "g0138-vas_consulta-longo_contexto-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 141, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"fidelidade_resgate": 0.0008692928675070759, "plano_consulta": 0.0018689908799513501, "roaming_pacote": 0.00026117264120454345, "roaming_duvida": 0.0001571602762390324, "portabilidade": 0.0006375282585888887, "vas_cancelamento": 0.00023175494348192164, "vas_contratacao": 0.0019003387493461373, "internet_pacote_adicional": 0.00017154079053706149, "conta_explicacao": 0.02008829570160911, "internet_problema_conexao": 0.0004426122920335183, "vas_consulta": 0.9711087171176093, "sem_correspondencia": 0.00226259548189214}, "confidence": 0.9684822368555737, "input_tokens": 548, "latency_ms": 144.01606399997036} +{"id": "g0138-vas_consulta-longo_contexto-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 145, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_vencimento": 0.0009256511910876884, "vas_contratacao": 0.00025180327174625493, "portabilidade": 0.0009730121618597177, "vas_cancelamento": 0.0004225187689465537, "conta_contestacao": 0.146460173255015, "plano_troca": 0.0017093025811489755, "vas_consulta": 0.8468434833103019, "suporte_chip_esim": 0.00010967954752990816, "recarga_nao_creditada": 0.00028616873436737616, "plano_consulta": 0.0006017964398730917, "marketplace_compra": 0.0001283060586549987, "conta_segunda_via": 0.0002818664717349887, "bonus_nao_recebido": 7.14549048339684e-05, "cancelamento_linha": 5.743287970627504e-05, "troca_numero": 0.00012041140737374609, "sem_correspondencia": 0.0007569390158195821}, "confidence": 0.836633048864322, "input_tokens": 663, "latency_ms": 178.26497900000504} +{"id": "g0138-vas_consulta-longo_contexto-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.00155839041129774, "conta_contestacao": 0.00023543068592788718, "internet_consumo": 0.00042460049410705575, "recarga_nao_creditada": 0.0002829557919111151, "plano_nova_linha": 0.002082166306746995, "conta_debito_automatico_digital": 0.0006020154793348113, "vas_contratacao": 0.0031787721686512647, "suporte_configuracao": 0.00025282004443084226, "plano_troca": 0.0004662047934175636, "vas_consulta": 0.989501436824938, "recarga_realizar": 0.00028650204089863637, "fidelidade_resgate": 0.00013689635186385724, "seguranca_perda_roubo": 8.810449495985061e-05, "plano_consulta": 0.0006638253182652386, "marketplace_compra": 4.156728086134663e-05, "sem_correspondencia": 0.0001983115123877437}, "confidence": 0.9888015326132674, "input_tokens": 670, "latency_ms": 179.5759269999735} +{"id": "g0138-vas_consulta-longo_contexto-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 162, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9728025422330812, "plano_consulta": 0.0011754973078732197, "marketplace_compra": 0.0016693082518907927, "vas_cancelamento": 0.014459133202283697, "fidelidade_resgate": 0.002599924985540666, "reclamacao_atendimento": 0.00032528209105677956, "vas_contratacao": 0.0004687534232585488, "sem_correspondencia": 0.0064995585050151095}, "confidence": 0.9689171911235216, "input_tokens": 470, "latency_ms": 112.45901399996683} +{"id": "g0138-vas_consulta-longo_contexto-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 144, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.983700685322906, "plano_consulta": 0.006747291286143212, "atendimento_humano": 0.0016213239333634807, "vas_cancelamento": 0.0020071243516572995, "vas_contratacao": 0.002064004583951458, "troca_numero": 0.00031175570948980755, "recarga_nao_creditada": 0.0004955921450245096, "sem_correspondencia": 0.003052222667464168}, "confidence": 0.9813722117976067, "input_tokens": 424, "latency_ms": 103.19378600001983} +{"id": "g0141-beneficios_consulta-informal_abreviado-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.501740418907176, "vas_contratacao": 0.0027293805537242145, "beneficios_consulta": 0.4857791842623462, "sem_correspondencia": 0.00975101627675354}, "confidence": 0.3356538918762347, "input_tokens": 321, "latency_ms": 78.47856000000775} +{"id": "g0141-beneficios_consulta-informal_abreviado-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.013556692398211459, "vas_contratacao": 0.034159909880238856, "beneficios_consulta": 0.9327817085231088, "sem_correspondencia": 0.01950168919844093}, "confidence": 0.9103756113641451, "input_tokens": 319, "latency_ms": 77.73111500000596} +{"id": "g0141-beneficios_consulta-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.0007816114985676314, "bonus_nao_recebido": 0.00024303256976405453, "plano_nova_linha": 0.0007999107428414746, "internet_pacote_adicional": 0.0003704447294637283, "desconto_retencao": 0.0005111932374787773, "plano_consulta": 0.9931262884797694, "fidelidade_pontos": 0.0003902599361355155, "vas_contratacao": 0.00024918534878537056, "fidelidade_resgate": 0.0005453312681457424, "conta_debito_automatico_digital": 7.133821405800864e-05, "parceiros_ofertas": 0.000139889398235264, "sem_correspondencia": 0.0027715145767550405}, "confidence": 0.9925014056142941, "input_tokens": 560, "latency_ms": 145.23269599999367} +{"id": "g0141-beneficios_consulta-informal_abreviado-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.0006376982006066448, "plano_consulta": 0.10048857022170737, "fidelidade_resgate": 0.0005405891984410004, "desconto_retencao": 0.0003632956026584214, "bonus_nao_recebido": 0.0002571210765329267, "vas_contratacao": 0.0005233282922539583, "beneficios_consulta": 0.8949348232966254, "sem_correspondencia": 0.0022545741111742413}, "confidence": 0.8799255123390005, "input_tokens": 439, "latency_ms": 107.86312000004727} +{"id": "g0141-beneficios_consulta-informal_abreviado-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.0006420458068535691, "bonus_nao_recebido": 0.0003708696302358797, "fidelidade_pontos": 0.0004560952208754785, "vas_contratacao": 0.00031227733166569276, "plano_consulta": 0.0024507762219107814, "beneficios_consulta": 0.9931769292214379, "fidelidade_resgate": 0.0001283800152140629, "sem_correspondencia": 0.002462626551806612}, "confidence": 0.9922022048245006, "input_tokens": 442, "latency_ms": 105.29434000000037} +{"id": "g0141-beneficios_consulta-informal_abreviado-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.37350365548489267, "fidelidade_resgate": 0.0015637875988363445, "cancelamento_linha": 0.0018557973459745933, "marketplace_pedido": 0.0008298190760721602, "recarga_saldo": 0.00047707520565912594, "fidelidade_pontos": 0.00021117072563422886, "conta_vencimento": 0.0010486190216934756, "vas_contratacao": 0.5454558401938474, "plano_consulta": 0.07189896101138715, "desconto_retencao": 0.0001614368674134088, "bonus_nao_recebido": 0.00012624945794490266, "sem_correspondencia": 0.0028675880106446222}, "confidence": 0.5041336438478333, "input_tokens": 536, "latency_ms": 145.31318000001647} +{"id": "g0141-beneficios_consulta-informal_abreviado-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"portabilidade": 0.004049218073312833, "internet_consumo": 0.001964204715712381, "suporte_chip_esim": 0.0009369284438568514, "vas_contratacao": 0.2360953548175619, "internet_pacote_adicional": 0.0014359359545301565, "conta_explicacao": 0.0016711159172396472, "beneficios_consulta": 0.7022924730463772, "desconto_retencao": 0.00019428443395345536, "fidelidade_resgate": 0.0007943979553043823, "vas_consulta": 0.04283416904751951, "marketplace_compra": 0.0001643617424602244, "fidelidade_pontos": 6.423185802313307e-05, "plano_consulta": 0.006497286364204164, "conta_debito_automatico_digital": 0.00036407008390006265, "bonus_nao_recebido": 2.1154387876710044e-05, "sem_correspondencia": 0.0006208131581674611}, "confidence": 0.6824453045828024, "input_tokens": 670, "latency_ms": 180.4401169999892} +{"id": "g0141-beneficios_consulta-informal_abreviado-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.015485843626662252, "beneficios_consulta": 0.9686017649297913, "vas_contratacao": 0.00930386662782391, "sem_correspondencia": 0.006608524815722472}, "confidence": 0.9581356865730554, "input_tokens": 318, "latency_ms": 78.23551699999598} +{"id": "g0141-beneficios_consulta-informal_abreviado-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.5312250577694516, "vas_contratacao": 0.008988904513054292, "plano_consulta": 0.414214148567325, "sem_correspondencia": 0.04557188915016914}, "confidence": 0.37496674369260213, "input_tokens": 319, "latency_ms": 76.96598000001131} +{"id": "g0141-beneficios_consulta-informal_abreviado-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8566475370443227, "plano_consulta": 0.1225282744014282, "vas_contratacao": 0.004141136531679719, "sem_correspondencia": 0.01668305202256938}, "confidence": 0.8088633827257635, "input_tokens": 320, "latency_ms": 77.35761300000377} +{"id": "g0141-beneficios_consulta-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.29361715909256936, "vas_contratacao": 0.5700782943694911, "desconto_retencao": 0.005342460171941263, "sem_correspondencia": 0.13096208636599824}, "confidence": 0.42677105915932145, "input_tokens": 320, "latency_ms": 80.65003299998352} +{"id": "g0141-beneficios_consulta-informal_abreviado-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.7002733646238426, "recarga_saldo": 0.0004117985951164807, "conta_segunda_via": 0.00018828394070267185, "suporte_sem_sinal": 0.0006362636388433175, "bonus_nao_recebido": 0.0001982034662713164, "vas_contratacao": 0.0019503247424182664, "fidelidade_resgate": 0.0001574898994076528, "roaming_duvida": 5.76350230416533e-05, "desconto_retencao": 0.0004473387666071261, "negociacao_religacao": 5.607833084928965e-05, "vas_consulta": 0.015907024270288905, "portabilidade": 0.0005132864666226206, "plano_consulta": 0.278365783242802, "troca_numero": 0.00010876823590915385, "fidelidade_pontos": 3.4180495666110933e-05, "sem_correspondencia": 0.000694176261610881}, "confidence": 0.6802915889320988, "input_tokens": 648, "latency_ms": 173.9903669999876} +{"id": "g0142-beneficios_consulta-erros_digitacao-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.7047672309274781, "vas_contratacao": 0.0030756741782136205, "plano_consulta": 0.27294440278877374, "sem_correspondencia": 0.019212692105534564}, "confidence": 0.6063563079033041, "input_tokens": 309, "latency_ms": 77.68095099999073} +{"id": "g0142-beneficios_consulta-erros_digitacao-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.0011839623110427519, "desconto_retencao": 0.0007003928822856706, "vas_contratacao": 0.001609883838645499, "fidelidade_resgate": 0.00036811986880754905, "beneficios_consulta": 0.9700843858108619, "bonus_nao_recebido": 0.00039340089095183636, "fidelidade_pontos": 9.52411592829027e-05, "sem_correspondencia": 0.025564613238121935}, "confidence": 0.9658107266409852, "input_tokens": 430, "latency_ms": 103.58282099997496} +{"id": "g0142-beneficios_consulta-erros_digitacao-02-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.0025471914575572376, "fidelidade_resgate": 0.0006285568745164502, "beneficios_consulta": 0.9814166130593637, "marketplace_pedido": 0.0015115671736265015, "internet_pacote_adicional": 0.0005803977524969114, "fidelidade_pontos": 0.00013468314179353988, "desconto_retencao": 0.00037921780969186206, "vas_contratacao": 0.006740820615938343, "roaming_cobranca": 0.0002489044896349596, "bonus_nao_recebido": 3.56407474052882e-05, "plano_troca": 0.005065487364101183, "sem_correspondencia": 0.0007109195138739858}, "confidence": 0.9797272142465786, "input_tokens": 546, "latency_ms": 144.15467300000273} +{"id": "g0142-beneficios_consulta-erros_digitacao-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9691293863039419, "plano_consulta": 0.01469541012695222, "vas_contratacao": 0.0029007033729963132, "sem_correspondencia": 0.013274500196109613}, "confidence": 0.958839181738589, "input_tokens": 309, "latency_ms": 75.80649599998424} +{"id": "g0142-beneficios_consulta-erros_digitacao-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.05980796943261712, "vas_contratacao": 0.007265566503781076, "beneficios_consulta": 0.9111799794334741, "sem_correspondencia": 0.021746484630127703}, "confidence": 0.8815733059112986, "input_tokens": 304, "latency_ms": 76.56199199999492} +{"id": "g0142-beneficios_consulta-erros_digitacao-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0014807164292914897, "plano_consulta": 0.0006048822821053555, "beneficios_consulta": 0.992079667455204, "sem_correspondencia": 0.005834733833399204}, "confidence": 0.9894395566069386, "input_tokens": 309, "latency_ms": 76.82443100003411} +{"id": "g0142-beneficios_consulta-erros_digitacao-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.002030279934111454, "roaming_duvida": 0.0005111261588045796, "parceiros_ofertas": 0.0010660802623286296, "reclamacao_atendimento": 0.0002778404133847223, "marketplace_compra": 0.0005394209145591516, "recarga_realizar": 0.0003373630580331769, "suporte_sem_sinal": 0.0017634096365091538, "vas_consulta": 0.884753808510764, "internet_problema_conexao": 0.0011810824603923215, "plano_consulta": 0.04520370675656618, "vas_contratacao": 0.055856509429809895, "sem_correspondencia": 0.006479372464736688}, "confidence": 0.8742768820117423, "input_tokens": 538, "latency_ms": 142.29936800001042} +{"id": "g0142-beneficios_consulta-erros_digitacao-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.0007530951077030978, "bonus_nao_recebido": 0.00011570242876382002, "fidelidade_pontos": 0.00020043149152763806, "vas_contratacao": 0.00016249929890833892, "roaming_cobranca": 0.0002922837505694438, "plano_consulta": 0.9854838365728485, "fidelidade_resgate": 0.00010028644686935116, "seguranca_perda_roubo": 8.672755526398465e-05, "conta_explicacao": 0.007931276490371736, "desconto_retencao": 2.2615325341344735e-05, "beneficios_consulta": 0.00024842020831016416, "sem_correspondencia": 0.004602825323522685}, "confidence": 0.9841641853521982, "input_tokens": 544, "latency_ms": 142.6814659999991} +{"id": "g0142-beneficios_consulta-erros_digitacao-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.001452416444819092, "seguranca_perda_roubo": 0.00034255247741652773, "desconto_retencao": 0.0003630352060304459, "vas_contratacao": 0.00048204923860998617, "recarga_nao_creditada": 0.0003426364453655717, "negociacao_religacao": 0.0013172455727258581, "beneficios_consulta": 0.9921344847360825, "bonus_nao_recebido": 0.00037706619957215894, "fidelidade_resgate": 0.0005768878804242315, "troca_numero": 0.00012200766385964147, "cancelamento_linha": 0.0001589799470603251, "fidelidade_pontos": 9.970585357198929e-05, "vas_consulta": 0.00010794970861048358, "plano_consulta": 0.0007337608750199372, "conta_vencimento": 0.00016289010799822005, "sem_correspondencia": 0.0012263316428331344}, "confidence": 0.9916101170518213, "input_tokens": 620, "latency_ms": 164.49595699998554} +{"id": "g0142-beneficios_consulta-erros_digitacao-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_cancelamento": 0.0003438242973392001, "recarga_realizar": 0.0004669833470017438, "atendimento_humano": 0.0011873907209081428, "vas_contratacao": 0.000468821351398262, "beneficios_consulta": 0.9935684793460112, "plano_consulta": 0.0013158969746983045, "cancelamento_linha": 0.00015708625943294398, "desconto_retencao": 0.0001364277654353296, "roaming_cobranca": 0.00043484193641763684, "fidelidade_resgate": 6.818237128868993e-05, "bonus_nao_recebido": 0.0014182171769658136, "suporte_sem_sinal": 0.00010796524639783119, "portabilidade": 9.090961018245076e-05, "roaming_duvida": 7.758969833896331e-05, "fidelidade_pontos": 5.6051976207394464e-05, "sem_correspondencia": 0.00010133192197633203}, "confidence": 0.9931397113024115, "input_tokens": 636, "latency_ms": 170.86317600001166} +{"id": "g0142-beneficios_consulta-erros_digitacao-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_configuracao": 0.0007514229658518638, "bonus_nao_recebido": 0.000268806221363661, "marketplace_pedido": 0.0007026806380221528, "vas_contratacao": 0.0010722583639823885, "fidelidade_resgate": 0.0003158756529981849, "roaming_cobranca": 0.00018065272571890604, "desconto_retencao": 0.00032035984929924474, "plano_consulta": 0.6439896448296613, "fidelidade_pontos": 0.000266983601994158, "suporte_chip_esim": 0.00025174773925292783, "conta_debito_automatico_digital": 0.0006367137842868511, "conta_contestacao": 0.00024157251402950156, "cancelamento_linha": 0.0001907183436533978, "beneficios_consulta": 0.3490773597594336, "reclamacao_atendimento": 0.00012370222214263404, "sem_correspondencia": 0.0016095007883093243}, "confidence": 0.6202556211516386, "input_tokens": 667, "latency_ms": 180.40589000003138} +{"id": "g0142-beneficios_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.0007861917503110224, "fidelidade_resgate": 0.00018205783292592036, "troca_numero": 0.0002671489530134958, "fidelidade_pontos": 0.00010916174889131143, "negociacao_divida": 0.00042556018911244436, "vas_contratacao": 0.0003062068829300142, "plano_consulta": 0.9954499013281158, "atendimento_humano": 0.00014593309342618842, "bonus_nao_recebido": 0.00045543181622102806, "desconto_retencao": 0.0001230765796932128, "roaming_pacote": 0.00012745273283813917, "sem_correspondencia": 0.0016218770925214572}, "confidence": 0.995036255994308, "input_tokens": 521, "latency_ms": 139.3675220000432} +{"id": "g0145-beneficios_consulta-longo_contexto-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 219, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0015057174495803612, "beneficios_consulta": 0.9828607466540723, "plano_consulta": 0.009327678247003231, "sem_correspondencia": 0.006305857649344054}, "confidence": 0.9771476622054296, "input_tokens": 359, "latency_ms": 84.04592400000865} +{"id": "g0145-beneficios_consulta-longo_contexto-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 199, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.14104435543790703, "beneficios_consulta": 0.8465673397265824, "bonus_nao_recebido": 0.002477666211291879, "vas_contratacao": 0.00784893229785825, "fidelidade_pontos": 0.0005246767661709563, "desconto_retencao": 0.00011713296838261879, "fidelidade_resgate": 7.964536131916873e-05, "sem_correspondencia": 0.0013402512304876459}, "confidence": 0.8246483882589513, "input_tokens": 468, "latency_ms": 113.11905299999125} +{"id": "g0145-beneficios_consulta-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_pontos": 0.0009016214683363822, "fidelidade_resgate": 0.0014788847005998966, "desconto_retencao": 0.001360610845348808, "plano_consulta": 0.9224616474171814, "vas_contratacao": 0.030406085015035177, "bonus_nao_recebido": 0.0037859933919577268, "roaming_cobranca": 0.00015799046067266153, "sem_correspondencia": 0.03944716670086799}, "confidence": 0.9113847399053501, "input_tokens": 470, "latency_ms": 113.53059300000723} +{"id": "g0145-beneficios_consulta-longo_contexto-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 181, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0031091468874953386, "beneficios_consulta": 0.8886068982630135, "plano_consulta": 0.09781240666119476, "sem_correspondencia": 0.01047154818829642}, "confidence": 0.8514758643506847, "input_tokens": 343, "latency_ms": 84.35665199999676} +{"id": "g0145-beneficios_consulta-longo_contexto-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 224, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"cadastro_atualizacao": 0.00033615693812020885, "vas_contratacao": 0.000376996718953098, "negociacao_religacao": 0.0006814183335102536, "marketplace_pedido": 0.00026142828860651674, "beneficios_consulta": 0.8144124744060353, "desconto_retencao": 0.00014055922536394404, "conta_explicacao": 0.004235245517408721, "conta_segunda_via": 6.168616249434425e-05, "internet_pacote_adicional": 8.943746116483277e-05, "internet_problema_conexao": 3.347309562269001e-05, "conta_debito_automatico_digital": 7.338719587083436e-05, "bonus_nao_recebido": 1.839317162155237e-05, "fidelidade_pontos": 9.822446225701626e-05, "plano_consulta": 0.1785156580631465, "fidelidade_resgate": 0.00019113100143351594, "sem_correspondencia": 0.00047432995839068214}, "confidence": 0.8020399726997712, "input_tokens": 715, "latency_ms": 188.43180799996162} +{"id": "g0145-beneficios_consulta-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.2736426183128156, "vas_contratacao": 0.2774177851686091, "desconto_retencao": 0.03128671399479565, "sem_correspondencia": 0.4176528825237796}, "confidence": 0.22353717669837278, "input_tokens": 343, "latency_ms": 83.11577299997452} +{"id": "g0145-beneficios_consulta-longo_contexto-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 185, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.13817195039325286, "fidelidade_pontos": 0.0006989990090465417, "desconto_retencao": 0.0005047371169393969, "beneficios_consulta": 0.8537673787783784, "vas_contratacao": 0.00619484969750937, "bonus_nao_recebido": 2.5385766492484136e-05, "fidelidade_resgate": 2.012032560034753e-05, "sem_correspondencia": 0.0006165789127806181}, "confidence": 0.8328770043181467, "input_tokens": 462, "latency_ms": 111.70720299998038} +{"id": "g0145-beneficios_consulta-longo_contexto-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.023287217251410145, "plano_consulta": 0.323664160922699, "desconto_retencao": 0.028056320372892404, "sem_correspondencia": 0.6249923014529984}, "confidence": 0.4999897352706646, "input_tokens": 348, "latency_ms": 84.09945799996876} +{"id": "g0145-beneficios_consulta-longo_contexto-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 188, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.04389381985828462, "beneficios_consulta": 0.9286364351355605, "vas_contratacao": 0.008888168037764104, "sem_correspondencia": 0.018581576968390683}, "confidence": 0.9048485801807477, "input_tokens": 343, "latency_ms": 83.48787699998184} +{"id": "g0145-beneficios_consulta-longo_contexto-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 186, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.0010627505158243345, "bonus_nao_recebido": 0.0003012693139132394, "beneficios_consulta": 0.7531515607432293, "vas_contratacao": 0.0005748997716746412, "atendimento_humano": 7.732463266621464e-05, "conta_vencimento": 0.00014586143218417487, "marketplace_compra": 0.00013266909688217017, "plano_consulta": 0.23906504967958891, "fidelidade_pontos": 0.00011443260688193725, "desconto_retencao": 4.3333304480800734e-05, "fidelidade_resgate": 0.0002566792791428342, "sem_correspondencia": 0.005074169623531294}, "confidence": 0.7307107935380686, "input_tokens": 572, "latency_ms": 148.48670700001776} +{"id": "g0145-beneficios_consulta-longo_contexto-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.0007623940128277835, "plano_consulta": 0.0002331867841171099, "fidelidade_pontos": 0.00022735963963001237, "parceiros_ofertas": 0.0004090588892329906, "internet_problema_conexao": 0.00024911060289823376, "fidelidade_resgate": 0.0003065983508991155, "beneficios_consulta": 0.9967749274092735, "internet_pacote_adicional": 0.0001972245840122578, "bonus_nao_recebido": 0.00020005549614040034, "vas_contratacao": 5.531756380716614e-05, "conta_debito_automatico_digital": 6.090319817837128e-05, "desconto_retencao": 6.308613825349645e-05, "atendimento_humano": 6.899143870421178e-05, "seguranca_fraude": 6.793497624710832e-05, "recarga_nao_creditada": 0.00011141000284228013, "sem_correspondencia": 0.00021244091293581177}, "confidence": 0.9965599225698918, "input_tokens": 680, "latency_ms": 182.72296399999277} +{"id": "g0145-beneficios_consulta-longo_contexto-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["vas_contratacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 197, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.06532838301226286, "beneficios_consulta": 0.7837555061396758, "plano_consulta": 0.11428908515175908, "sem_correspondencia": 0.036627025696302294}, "confidence": 0.7116740081862343, "input_tokens": 344, "latency_ms": 82.39259999999149} +{"id": "g0149-desconto_retencao-erros_digitacao-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.05200528515024077, "fidelidade_resgate": 0.0007801841441628729, "vas_contratacao": 0.0003926839563670996, "plano_troca": 0.1195927634596546, "suporte_configuracao": 0.00027172110573760926, "internet_problema_conexao": 0.000321860811093147, "conta_segunda_via": 7.21343884705995e-05, "fidelidade_pontos": 2.9439137121330933e-05, "bonus_nao_recebido": 0.00020445123295916481, "negociacao_religacao": 1.5163481456777156e-05, "beneficios_consulta": 4.30653191004242e-05, "vas_consulta": 0.0003689596387082593, "desconto_retencao": 0.7901553837699026, "conta_contestacao": 0.0003344866893328727, "cancelamento_linha": 8.947585164861087e-05, "sem_correspondencia": 0.035322941864043285}, "confidence": 0.776165742687896, "input_tokens": 663, "latency_ms": 178.88291500003106} +{"id": "g0149-desconto_retencao-erros_digitacao-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.006088629187120507, "plano_troca": 0.0016635269158220077, "desconto_retencao": 0.9683428677684851, "fidelidade_resgate": 0.002808366620668154, "cancelamento_linha": 0.0028274050463501814, "negociacao_divida": 0.006033488622549162, "fidelidade_pontos": 0.0003008806980133451, "sem_correspondencia": 0.011934835140991416}, "confidence": 0.9638204203068403, "input_tokens": 423, "latency_ms": 103.08745200001113} +{"id": "g0149-desconto_retencao-erros_digitacao-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.002057340835389674, "negociacao_divida": 0.04810054958496897, "plano_troca": 0.03349194822553003, "desconto_retencao": 0.913780927261035, "cancelamento_linha": 0.00031583880241498974, "beneficios_consulta": 0.00011623138663041566, "fidelidade_resgate": 0.00012204910202868586, "sem_correspondencia": 0.0020151148020021597}, "confidence": 0.9014639168697546, "input_tokens": 428, "latency_ms": 104.17151600000807} +{"id": "g0149-desconto_retencao-erros_digitacao-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.0036971712551244758, "plano_troca": 0.0061763752372201025, "desconto_retencao": 0.9671701506315077, "sem_correspondencia": 0.022956302876147673}, "confidence": 0.9562268675086772, "input_tokens": 319, "latency_ms": 78.15959300000941} +{"id": "g0149-desconto_retencao-erros_digitacao-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.0014489702548827618, "marketplace_pedido": 0.0007086557339221292, "desconto_retencao": 0.9941448256914563, "plano_troca": 0.0011670539157254026, "recarga_realizar": 0.00038505838870653893, "seguranca_fraude": 0.00019819784016070685, "internet_problema_conexao": 0.0002464975285436468, "conta_pagamento_confirmacao": 0.00030444739753023205, "fidelidade_pontos": 0.00029870381350354436, "bonus_nao_recebido": 3.10350982973584e-05, "suporte_configuracao": 9.814611566450878e-05, "cancelamento_linha": 4.830983166434561e-05, "conta_vencimento": 5.506180723013915e-05, "beneficios_consulta": 5.1239130220988556e-05, "fidelidade_resgate": 6.356230121070008e-05, "sem_correspondencia": 0.0007502351512808043}, "confidence": 0.9937544807375535, "input_tokens": 657, "latency_ms": 177.1003230000474} +{"id": "g0149-desconto_retencao-erros_digitacao-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.0027937939008904015, "desconto_retencao": 0.9746699616214871, "fidelidade_resgate": 0.002851652836978962, "parceiros_ofertas": 0.0009325154878195421, "cancelamento_linha": 0.0133080787609553, "internet_consumo": 0.0005563967441436838, "recarga_nao_creditada": 0.0001444493467430556, "beneficios_consulta": 0.00012673207997063434, "fidelidade_pontos": 0.00018174249926731725, "bonus_nao_recebido": 1.9591104778986424e-05, "plano_troca": 0.0013144413551606632, "sem_correspondencia": 0.0031006442618044137}, "confidence": 0.9723672308598043, "input_tokens": 526, "latency_ms": 140.9152979999817} +{"id": "g0149-desconto_retencao-erros_digitacao-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9807248575139645, "plano_troca": 0.006282313279841979, "cancelamento_linha": 0.005563679732404277, "sem_correspondencia": 0.00742914947378922}, "confidence": 0.9742998100186191, "input_tokens": 312, "latency_ms": 76.68998600001942} +{"id": "g0149-desconto_retencao-erros_digitacao-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 90, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9818673371661176, "plano_troca": 0.006507488468828235, "cancelamento_linha": 0.005235745107224589, "sem_correspondencia": 0.006389429257829606}, "confidence": 0.97582311622149, "input_tokens": 317, "latency_ms": 77.42971700002954} +{"id": "g0149-desconto_retencao-erros_digitacao-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.05100362497207708, "desconto_retencao": 0.8975615389091404, "cancelamento_linha": 0.00428285935313093, "sem_correspondencia": 0.04715197676565165}, "confidence": 0.863415385212187, "input_tokens": 322, "latency_ms": 78.46826100001181} +{"id": "g0149-desconto_retencao-erros_digitacao-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.0026831419843670063, "desconto_retencao": 0.9900600343284464, "fidelidade_resgate": 0.00226015727473447, "cancelamento_linha": 0.001655326425203815, "vas_consulta": 0.000887405708024054, "plano_troca": 0.001069145941838121, "fidelidade_pontos": 0.0002336918071254845, "conta_debito_automatico_digital": 0.0002039602869014624, "negociacao_divida": 0.0001741099318382612, "suporte_configuracao": 2.6719166833308347e-05, "bonus_nao_recebido": 8.125314320223372e-05, "sem_correspondencia": 0.0006650540014852064}, "confidence": 0.9891564010855783, "input_tokens": 551, "latency_ms": 145.05037099996798} +{"id": "g0149-desconto_retencao-erros_digitacao-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"bonus_nao_recebido": 0.0012640063886167785, "beneficios_consulta": 0.000722508917318094, "roaming_pacote": 0.0006340013656786397, "cancelamento_linha": 0.0025767832737046796, "portabilidade": 0.9422240014995603, "fidelidade_pontos": 0.0006182407354971979, "plano_troca": 0.00022789346320917906, "marketplace_compra": 0.0001351125757176238, "negociacao_divida": 0.00027352092815148733, "cadastro_atualizacao": 9.173282840422177e-05, "desconto_retencao": 0.04944197664285407, "conta_explicacao": 0.00026990179470138566, "fidelidade_resgate": 9.683070430483908e-05, "conta_segunda_via": 6.36249712239773e-05, "conta_debito_automatico_digital": 0.0003802263590767114, "sem_correspondencia": 0.0009796375519806032}, "confidence": 0.9383722682661981, "input_tokens": 664, "latency_ms": 179.18755699997746} +{"id": "g0149-desconto_retencao-erros_digitacao-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.04559883184337664, "fidelidade_pontos": 0.0017145872056341623, "beneficios_consulta": 0.002007783151655399, "desconto_retencao": 0.9438279939395183, "plano_troca": 0.00029580422373924733, "fidelidade_resgate": 0.00016528737947495912, "cancelamento_linha": 3.656948552166426e-05, "sem_correspondencia": 0.006353142771079665}, "confidence": 0.9358034216451634, "input_tokens": 427, "latency_ms": 103.12206200001128} +{"id": "g0151-desconto_retencao-emocional-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0017710535143013468, "conta_explicacao": 0.00027610117781876856, "bonus_nao_recebido": 0.00037562328941001197, "negociacao_divida": 0.0003412295992624148, "fidelidade_pontos": 0.00033899188302747733, "beneficios_consulta": 0.0004543304288940014, "conta_debito_automatico_digital": 0.00020443699587224145, "cancelamento_linha": 0.05641526427632616, "plano_troca": 0.0013073533912930095, "desconto_retencao": 0.9345925568055968, "cadastro_atualizacao": 0.00019316427894127674, "sem_correspondencia": 0.0037298943592565434}, "confidence": 0.9286464256061056, "input_tokens": 569, "latency_ms": 147.57769699997425} +{"id": "g0151-desconto_retencao-emocional-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0014090393361182551, "bonus_nao_recebido": 0.0004214209347849191, "plano_troca": 0.0004840520655444661, "beneficios_consulta": 0.0005354131891375877, "cancelamento_linha": 0.00028028546919641335, "negociacao_divida": 0.0008912148408580798, "desconto_retencao": 0.9936824401669543, "roaming_pacote": 0.0006069051696734856, "marketplace_compra": 0.00034293413110103664, "fidelidade_pontos": 0.00020206137490819573, "conta_pagamento_confirmacao": 9.806046835731512e-05, "sem_correspondencia": 0.0010461728533659991}, "confidence": 0.9931081165457684, "input_tokens": 551, "latency_ms": 144.0397500000472} +{"id": "g0151-desconto_retencao-emocional-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.0018723738128046084, "parceiros_ofertas": 0.0007227702548175414, "beneficios_consulta": 0.001497252750573095, "desconto_retencao": 0.857418322002206, "bonus_nao_recebido": 0.0002754244765436901, "fidelidade_resgate": 0.0002748537717207422, "roaming_duvida": 0.0009225969384015856, "fidelidade_pontos": 0.0001272734525519341, "plano_troca": 0.1124722003540506, "conta_contestacao": 0.00031820048190543134, "cancelamento_linha": 0.005617742985125479, "sem_correspondencia": 0.0184809887192991}, "confidence": 0.8444563512751341, "input_tokens": 556, "latency_ms": 144.69236200000068} +{"id": "g0151-desconto_retencao-emocional-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0021039849277048636, "bonus_nao_recebido": 0.0009142065710729478, "fidelidade_pontos": 0.0021150638806769423, "cancelamento_linha": 0.012653753870211096, "desconto_retencao": 0.9616554482669366, "beneficios_consulta": 0.00075856406525058, "reclamacao_atendimento": 0.0005811261118500796, "negociacao_divida": 0.0001838572164715954, "recarga_realizar": 0.0005938584526687443, "internet_pacote_adicional": 4.307323270465751e-05, "fidelidade_resgate": 0.0002291103109962104, "sem_correspondencia": 0.018167953093455445}, "confidence": 0.9581695799275675, "input_tokens": 547, "latency_ms": 142.9632229999811} +{"id": "g0151-desconto_retencao-emocional-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.000630504352504343, "plano_troca": 0.00046893594074784347, "beneficios_consulta": 0.00031417814086475755, "cancelamento_linha": 0.00022819897594265732, "negociacao_divida": 0.10366876301653484, "fidelidade_resgate": 0.0009092853794798112, "desconto_retencao": 0.8892715070006266, "sem_correspondencia": 0.004508627193298964}, "confidence": 0.8734531508578592, "input_tokens": 432, "latency_ms": 103.15760500003535} +{"id": "g0151-desconto_retencao-emocional-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"vas_cancelamento": 0.15678440390244935, "beneficios_consulta": 0.0023376155746696165, "bonus_nao_recebido": 0.0018087171355330434, "desconto_retencao": 0.8213210616398142, "fidelidade_resgate": 0.0009252619770991651, "conta_vencimento": 0.00016349165101448658, "negociacao_divida": 0.00015751669194664003, "marketplace_pedido": 4.8666593075800796e-05, "fidelidade_pontos": 0.00014169291423545948, "cancelamento_linha": 0.0014645454295644613, "plano_troca": 0.0001275066594887272, "sem_correspondencia": 0.014719519831109078}, "confidence": 0.8050775217888885, "input_tokens": 546, "latency_ms": 143.87194099998624} +{"id": "g0151-desconto_retencao-emocional-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.002372833145301784, "cancelamento_linha": 0.0007191061433581657, "roaming_cobranca": 0.0006764057349732764, "plano_troca": 0.001279782592419818, "fidelidade_pontos": 0.0006441444543769913, "desconto_retencao": 0.9931172627540673, "suporte_sem_sinal": 0.00019071823250557958, "beneficios_consulta": 0.0002344561459508353, "negociacao_religacao": 0.0002364577659242868, "fidelidade_resgate": 2.5506648148746035e-05, "bonus_nao_recebido": 6.890230984820814e-05, "sem_correspondencia": 0.000434424073125008}, "confidence": 0.9924915593680731, "input_tokens": 553, "latency_ms": 144.35389200002646} +{"id": "g0151-desconto_retencao-emocional-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.0006314103259195023, "roaming_pacote": 0.0006010144753875357, "vas_cancelamento": 0.0011890824405791475, "conta_pagamento_confirmacao": 0.00048468822867164146, "suporte_configuracao": 0.00020062379761600274, "fidelidade_pontos": 0.0003043741644939476, "fidelidade_resgate": 0.00021334998884309407, "desconto_retencao": 0.9951231941013372, "beneficios_consulta": 0.00036588071141010987, "troca_numero": 5.280641543642266e-05, "roaming_cobranca": 0.00021572721137121516, "negociacao_divida": 0.0002702387834631036, "plano_troca": 0.00012991126642396736, "cancelamento_linha": 3.700726877560057e-05, "seguranca_fraude": 4.30136850993593e-05, "sem_correspondencia": 0.00013767713517217044}, "confidence": 0.994798073708093, "input_tokens": 652, "latency_ms": 175.46013499998026} +{"id": "g0151-desconto_retencao-emocional-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.005928416697700843, "plano_troca": 0.013303741028835187, "desconto_retencao": 0.9711755967635862, "sem_correspondencia": 0.009592245509877726}, "confidence": 0.9615674623514483, "input_tokens": 316, "latency_ms": 76.85947300001317} +{"id": "g0151-desconto_retencao-emocional-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9518339171140214, "plano_troca": 0.028549485251700504, "cancelamento_linha": 0.008986853134590167, "sem_correspondencia": 0.010629744499687913}, "confidence": 0.9357785561520285, "input_tokens": 328, "latency_ms": 77.67874799998253} +{"id": "g0151-desconto_retencao-emocional-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.981477169104146, "plano_troca": 0.007770460046387483, "cancelamento_linha": 0.0056580381274558755, "sem_correspondencia": 0.005094332722010643}, "confidence": 0.9753028921388612, "input_tokens": 311, "latency_ms": 76.70701299997518} +{"id": "g0151-desconto_retencao-emocional-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0018944868279128304, "plano_troca": 0.0008624000954231541, "fidelidade_pontos": 0.00043607449441571377, "cancelamento_linha": 0.0028209471390533694, "beneficios_consulta": 0.0004989377995220934, "negociacao_divida": 0.0008689746003323223, "desconto_retencao": 0.9894810286389846, "sem_correspondencia": 0.0031371504043558244}, "confidence": 0.9879783184445541, "input_tokens": 427, "latency_ms": 102.74357399998735} +{"id": "g0152-desconto_retencao-longo_contexto-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 105, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 286, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.15958593936783216, "plano_troca": 0.09187940635677497, "desconto_retencao": 0.7422286331517596, "sem_correspondencia": 0.006306021123633321}, "confidence": 0.6563048442023459, "input_tokens": 368, "latency_ms": 86.59398599996848} +{"id": "g0152-desconto_retencao-longo_contexto-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 212, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"parceiros_ofertas": 0.002065711764015344, "roaming_cobranca": 0.001289456095646347, "negociacao_divida": 0.0025909756041195254, "desconto_retencao": 0.9601558376093391, "bonus_nao_recebido": 0.00035280119969083643, "fidelidade_pontos": 0.00030244910802769534, "plano_nova_linha": 0.0050388865159872, "plano_troca": 0.022292556371397935, "fidelidade_resgate": 0.00034345264979607204, "cancelamento_linha": 0.00015138421624570248, "beneficios_consulta": 0.00013159953951738794, "sem_correspondencia": 0.005284889326217027}, "confidence": 0.9565336410283699, "input_tokens": 570, "latency_ms": 147.72023999995554} +{"id": "g0152-desconto_retencao-longo_contexto-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.990106373347424, "plano_troca": 0.003403820496538112, "cancelamento_linha": 0.0035374611325066953, "sem_correspondencia": 0.0029523450235311222}, "confidence": 0.9868084977965653, "input_tokens": 346, "latency_ms": 81.58150700000988} +{"id": "g0152-desconto_retencao-longo_contexto-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0036557957548971594, "desconto_retencao": 0.9884033161412388, "cancelamento_linha": 0.001822478410708312, "sem_correspondencia": 0.006118409693155785}, "confidence": 0.9845377548549847, "input_tokens": 355, "latency_ms": 84.20647699995243} +{"id": "g0152-desconto_retencao-longo_contexto-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_pontos": 0.0018993093968063188, "beneficios_consulta": 0.0014316613919839376, "bonus_nao_recebido": 0.0009893274556433697, "atendimento_humano": 0.0004227957045785955, "troca_numero": 0.001558419342297673, "negociacao_divida": 0.17987871179486137, "cancelamento_linha": 0.009802252527920975, "fidelidade_resgate": 0.00042048118964850285, "internet_consumo": 0.00239564803845715, "plano_troca": 0.762775844567701, "internet_problema_conexao": 0.0001403164035152839, "sem_correspondencia": 0.03828523218658596}, "confidence": 0.7412100122556737, "input_tokens": 539, "latency_ms": 141.7969169999651} +{"id": "g0152-desconto_retencao-longo_contexto-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 135, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0013760961777264991, "negociacao_divida": 0.0010723437570334395, "beneficios_consulta": 0.0008886312365281683, "desconto_retencao": 0.9814530154762111, "fidelidade_pontos": 0.00034126968400856664, "plano_troca": 0.0013699556649489626, "cancelamento_linha": 0.010878153045378485, "sem_correspondencia": 0.002620534958164735}, "confidence": 0.9788034462585272, "input_tokens": 443, "latency_ms": 104.33286400001407} +{"id": "g0152-desconto_retencao-longo_contexto-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.6565709585518417, "plano_troca": 0.3206422220937121, "cancelamento_linha": 0.002490875272533531, "sem_correspondencia": 0.020295944081912702}, "confidence": 0.5420946114024554, "input_tokens": 326, "latency_ms": 78.71207800002367} +{"id": "g0152-desconto_retencao-longo_contexto-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 161, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.0004009452936186737, "plano_troca": 0.0009505632890271695, "beneficios_consulta": 0.0008201990684142609, "cancelamento_linha": 0.0013084975149652033, "desconto_retencao": 0.9952156795195437, "fidelidade_resgate": 0.00037026322385406936, "negociacao_divida": 0.00012355644653937807, "sem_correspondencia": 0.0008102956440375185}, "confidence": 0.9945322051651926, "input_tokens": 449, "latency_ms": 110.44486899999129} +{"id": "g0152-desconto_retencao-longo_contexto-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0014563252183995795, "negociacao_divida": 0.00421286350771878, "fidelidade_pontos": 0.0012124567774546618, "beneficios_consulta": 0.0005257591278817372, "desconto_retencao": 0.9901642372245708, "fidelidade_resgate": 0.000644215325073849, "cancelamento_linha": 0.00019701908235456497, "sem_correspondencia": 0.001587123736546016}, "confidence": 0.9887591282566524, "input_tokens": 432, "latency_ms": 104.10313400001314} +{"id": "g0152-desconto_retencao-longo_contexto-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 138, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.002024287523347941, "desconto_retencao": 0.988386345271086, "negociacao_divida": 0.0074592663986489515, "beneficios_consulta": 0.0008108304311647017, "plano_troca": 0.00043130159898125737, "fidelidade_resgate": 0.00022795289378004757, "fidelidade_pontos": 5.516586472975333e-05, "sem_correspondencia": 0.0006048500182613363}, "confidence": 0.986727251738384, "input_tokens": 441, "latency_ms": 106.84196500000098} +{"id": "g0152-desconto_retencao-longo_contexto-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0026259974013563454, "cancelamento_linha": 0.0013190902073742564, "desconto_retencao": 0.9904965293573256, "sem_correspondencia": 0.005558383033943821}, "confidence": 0.9873287058097674, "input_tokens": 337, "latency_ms": 86.81136299998116} +{"id": "g0152-desconto_retencao-longo_contexto-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 130, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.012481022545441105, "desconto_retencao": 0.9725160131908922, "cancelamento_linha": 0.008507162987786213, "sem_correspondencia": 0.006495801275880446}, "confidence": 0.9633546842545232, "input_tokens": 327, "latency_ms": 77.93558800000255} +{"id": "g0155-fidelidade_pontos-informal_abreviado-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.002147267306193369, "desconto_retencao": 0.0006140265827777867, "conta_vencimento": 0.0005735580150472283, "bonus_nao_recebido": 0.00013268369487703393, "recarga_saldo": 0.06841719478408846, "negociacao_religacao": 0.002803308808588567, "parceiros_ofertas": 0.00033848509372927914, "fidelidade_pontos": 0.7685276242629372, "fidelidade_resgate": 0.11335326000221507, "portabilidade": 0.035671630055998715, "seguranca_perda_roubo": 0.00034019639558506353, "plano_troca": 0.004831764004248417, "negociacao_divida": 7.861676101443506e-05, "suporte_configuracao": 4.697699485735519e-05, "marketplace_pedido": 3.0039939337791708e-05, "sem_correspondencia": 0.0020933672985041962}, "confidence": 0.7530961325471333, "input_tokens": 664, "latency_ms": 177.0161399999779} +{"id": "g0155-fidelidade_pontos-informal_abreviado-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.9807459159054833, "fidelidade_resgate": 0.0021279417838351126, "desconto_retencao": 0.0006337221420532041, "bonus_nao_recebido": 0.0004966055893483243, "beneficios_consulta": 0.0014758782950690932, "recarga_saldo": 0.006737550115282713, "conta_vencimento": 0.001115318004202352, "sem_correspondencia": 0.006667068164725859}, "confidence": 0.9779953324634093, "input_tokens": 438, "latency_ms": 103.66299800000434} +{"id": "g0155-fidelidade_pontos-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9337060523090064, "recarga_saldo": 0.026825266591618838, "beneficios_consulta": 0.0034825672889018605, "sem_correspondencia": 0.035986113810472925}, "confidence": 0.9116080697453418, "input_tokens": 332, "latency_ms": 78.0643090000126} +{"id": "g0155-fidelidade_pontos-informal_abreviado-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0011814894653890727, "bonus_nao_recebido": 0.00019643455637394455, "reclamacao_atendimento": 0.00024499235450470194, "troca_numero": 0.00016650274470404587, "plano_troca": 0.0003626564923436453, "desconto_retencao": 0.0005036427495374993, "recarga_saldo": 0.0012009424460954095, "beneficios_consulta": 0.0009145668386866188, "internet_consumo": 0.0008143341175143854, "cancelamento_linha": 0.0015487050583968508, "fidelidade_pontos": 0.9873429677658419, "sem_correspondencia": 0.005522765410612109}, "confidence": 0.9861923284718276, "input_tokens": 546, "latency_ms": 142.6315220000447} +{"id": "g0155-fidelidade_pontos-informal_abreviado-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.0005076304636494662, "bonus_nao_recebido": 0.0003703904471533703, "roaming_duvida": 0.0006249951680799378, "fidelidade_pontos": 0.9951909851295149, "fidelidade_resgate": 0.00023279170154404897, "desconto_retencao": 8.079658095214134e-05, "beneficios_consulta": 3.357769176952226e-05, "sem_correspondencia": 0.0029588328173367137}, "confidence": 0.9945039830051597, "input_tokens": 450, "latency_ms": 109.74765299999945} +{"id": "g0155-fidelidade_pontos-informal_abreviado-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_configuracao": 0.00047524709806491235, "bonus_nao_recebido": 0.00018307037501291885, "conta_explicacao": 0.000672112910409846, "vas_cancelamento": 0.00020274230278238643, "beneficios_consulta": 0.0008942667617654304, "fidelidade_pontos": 0.9934670269093195, "roaming_pacote": 0.0003632527923701893, "suporte_chip_esim": 0.00011065965820813213, "desconto_retencao": 0.0001305675048340781, "seguranca_perda_roubo": 1.26853589794005e-05, "cadastro_atualizacao": 6.70136464221392e-05, "roaming_cobranca": 3.571829120661112e-05, "fidelidade_resgate": 0.0001263411447760855, "conta_segunda_via": 3.100138217865632e-05, "recarga_saldo": 6.132715222855186e-05, "sem_correspondencia": 0.003166966711441272}, "confidence": 0.9930314953699411, "input_tokens": 689, "latency_ms": 180.02797100001544} +{"id": "g0155-fidelidade_pontos-informal_abreviado-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"cancelamento_linha": 0.0004367381786765588, "troca_numero": 0.000335483361384938, "bonus_nao_recebido": 0.0007757395247595512, "conta_vencimento": 0.0003322852068317003, "fidelidade_pontos": 0.8305182297494202, "suporte_sem_sinal": 0.0016047757592178317, "recarga_saldo": 0.161074107289444, "seguranca_perda_roubo": 0.0001636859421064735, "reclamacao_atendimento": 0.00035975775879476903, "beneficios_consulta": 0.00015225041364618142, "desconto_retencao": 0.0002462105494679809, "vas_cancelamento": 9.676545333801074e-05, "negociacao_divida": 8.38809188009998e-05, "negociacao_religacao": 0.00022458554303139114, "fidelidade_resgate": 0.00012456917069520322, "sem_correspondencia": 0.003470935180384003}, "confidence": 0.8192194450660485, "input_tokens": 658, "latency_ms": 176.4060259999951} +{"id": "g0155-fidelidade_pontos-informal_abreviado-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.03848387360656352, "fidelidade_resgate": 0.0009845124543447863, "roaming_pacote": 0.0017958113136115608, "desconto_retencao": 0.00019445813640263195, "beneficios_consulta": 0.0005765578330959608, "fidelidade_pontos": 0.9426535202053378, "bonus_nao_recebido": 0.0001271096143285606, "sem_correspondencia": 0.015184156836315152}, "confidence": 0.9344611659489575, "input_tokens": 443, "latency_ms": 104.18388499999764} +{"id": "g0155-fidelidade_pontos-informal_abreviado-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.0008016116002320986, "recarga_saldo": 0.00030845225223382234, "fidelidade_resgate": 0.0005657550117683559, "recarga_realizar": 0.0005312830511135053, "desconto_retencao": 0.0003548503483893311, "fidelidade_pontos": 0.9936163464561568, "beneficios_consulta": 0.00014184791431279075, "sem_correspondencia": 0.0036798533657932714}, "confidence": 0.9927043959498933, "input_tokens": 448, "latency_ms": 103.42030599997543} +{"id": "g0155-fidelidade_pontos-informal_abreviado-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.004408285752481208, "internet_problema_conexao": 0.0009700055508107687, "recarga_saldo": 0.08412494622545799, "beneficios_consulta": 0.0001551843030298296, "troca_numero": 0.0006742451539736155, "plano_troca": 0.0010467526324336306, "suporte_sem_sinal": 0.0002954501213510323, "desconto_retencao": 0.00013530536993274408, "plano_nova_linha": 0.00045407911812875317, "fidelidade_pontos": 0.9070211343438896, "negociacao_religacao": 0.00017650328143788304, "roaming_pacote": 9.73990091935545e-05, "vas_cancelamento": 7.959200503280508e-05, "fidelidade_resgate": 0.00015160898032029525, "suporte_chip_esim": 6.69808874075612e-05, "sem_correspondencia": 0.00014252726511867933}, "confidence": 0.900822543300149, "input_tokens": 660, "latency_ms": 192.8251209999985} +{"id": "g0155-fidelidade_pontos-informal_abreviado-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.0006828694492279391, "internet_pacote_adicional": 0.00020561694049013013, "vas_contratacao": 0.00019832382738012414, "desconto_retencao": 0.0001523047012499307, "fidelidade_resgate": 0.006058210840601045, "conta_debito_automatico_digital": 0.001170728468788547, "fidelidade_pontos": 0.9891630632465868, "beneficios_consulta": 0.00017921918071607036, "recarga_saldo": 0.001072257319332058, "roaming_cobranca": 0.00010328691585756663, "bonus_nao_recebido": 7.061634851596639e-05, "sem_correspondencia": 0.0009435027612538099}, "confidence": 0.9881778871780948, "input_tokens": 571, "latency_ms": 147.74421399999937} +{"id": "g0155-fidelidade_pontos-informal_abreviado-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_contestacao": 0.004123422683416113, "recarga_saldo": 0.40733698877699115, "recarga_nao_creditada": 0.0018017705237099093, "bonus_nao_recebido": 0.0002790006018377785, "plano_nova_linha": 0.00037365822704913456, "vas_cancelamento": 0.0002547325918891091, "fidelidade_resgate": 0.0017793049127778763, "beneficios_consulta": 7.669488087964805e-05, "desconto_retencao": 0.0001386767755428845, "suporte_chip_esim": 0.0002443400011187399, "fidelidade_pontos": 0.5686877242341326, "sem_correspondencia": 0.014903685790655125}, "confidence": 0.5294775173463265, "input_tokens": 565, "latency_ms": 146.64015199997493} +{"id": "g0159-fidelidade_pontos-longo_contexto-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 103, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"internet_pacote_adicional": 0.0015036928789501898, "conta_explicacao": 0.0017635944523512349, "recarga_realizar": 0.00044301212628323583, "fidelidade_resgate": 0.0002458384571960393, "recarga_saldo": 0.0030939341601135604, "negociacao_divida": 0.00037628117992814434, "bonus_nao_recebido": 0.00022607907257298412, "seguranca_fraude": 0.0001593276281424242, "beneficios_consulta": 0.0004199605857718457, "desconto_retencao": 0.0007992738516579703, "fidelidade_pontos": 0.9850491106287959, "sem_correspondencia": 0.0059198949782365735}, "confidence": 0.9836899388677772, "input_tokens": 602, "latency_ms": 154.72974499999737} +{"id": "g0159-fidelidade_pontos-longo_contexto-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.00037560289892585465, "fidelidade_pontos": 0.9979673421633809, "desconto_retencao": 0.0003649881967809219, "plano_consulta": 0.0002748997005200094, "fidelidade_resgate": 0.00026317710384420745, "bonus_nao_recebido": 0.0002062372161363858, "recarga_saldo": 9.357041681861158e-05, "sem_correspondencia": 0.0004541823035931677}, "confidence": 0.9976769624724353, "input_tokens": 468, "latency_ms": 112.5083049999489} +{"id": "g0159-fidelidade_pontos-longo_contexto-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 200, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.0008561885885553082, "desconto_retencao": 0.00028973519702781166, "vas_contratacao": 0.0002502921734600614, "fidelidade_resgate": 0.00020181053727596641, "bonus_nao_recebido": 0.00023713938769345292, "beneficios_consulta": 0.000744284656948278, "fidelidade_pontos": 0.9942644044120386, "sem_correspondencia": 0.0031561450470005996}, "confidence": 0.9934450336137582, "input_tokens": 474, "latency_ms": 113.21672499997248} +{"id": "g0159-fidelidade_pontos-longo_contexto-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 198, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.00044612797969172216, "recarga_saldo": 0.0005910621588117379, "suporte_sem_sinal": 0.0008947714207859048, "seguranca_fraude": 0.00015926901388484723, "fidelidade_pontos": 0.9930064490241395, "internet_pacote_adicional": 0.0007310078101703639, "roaming_pacote": 8.764287443853693e-05, "desconto_retencao": 0.00016467333902725237, "cancelamento_linha": 0.0002686579471006376, "beneficios_consulta": 7.558704106924126e-05, "fidelidade_resgate": 0.0008905676301494314, "sem_correspondencia": 0.002684183760730971}, "confidence": 0.9923706716626971, "input_tokens": 579, "latency_ms": 150.87678899999446} +{"id": "g0159-fidelidade_pontos-longo_contexto-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.0005668153962492631, "fidelidade_pontos": 0.9971412568655674, "vas_consulta": 0.0006233275137514432, "troca_numero": 0.00033084348833773016, "conta_segunda_via": 0.00018206937659300988, "fidelidade_resgate": 0.0006015006124744236, "cancelamento_linha": 0.00010780836056620769, "plano_troca": 8.517614119044413e-05, "suporte_sem_sinal": 3.244055564700979e-05, "conta_debito_automatico_digital": 8.31401753380407e-06, "recarga_realizar": 2.8630901460174088e-05, "recarga_saldo": 0.00023451100228166188, "desconto_retencao": 1.4427666257278141e-05, "bonus_nao_recebido": 7.490073081086034e-06, "roaming_cobranca": 1.696383012057296e-05, "sem_correspondencia": 1.8424198888347935e-05}, "confidence": 0.9969506739899384, "input_tokens": 682, "latency_ms": 182.1037379999666} +{"id": "g0159-fidelidade_pontos-longo_contexto-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.001095389607645188, "bonus_nao_recebido": 0.0003449325051289913, "fidelidade_resgate": 0.0007194772070924327, "suporte_sem_sinal": 0.0004968918384608812, "fidelidade_pontos": 0.9956234802914489, "recarga_saldo": 0.0005800274986136804, "desconto_retencao": 7.69079815943265e-05, "sem_correspondencia": 0.0010628930700157017}, "confidence": 0.9949982631902273, "input_tokens": 481, "latency_ms": 115.54098599998497} +{"id": "g0159-fidelidade_pontos-longo_contexto-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 201, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.003079514335014382, "fidelidade_pontos": 0.9897289752433517, "recarga_saldo": 0.004071849774868186, "sem_correspondencia": 0.003119660646765625}, "confidence": 0.9863053003244692, "input_tokens": 354, "latency_ms": 85.24498899998889} +{"id": "g0159-fidelidade_pontos-longo_contexto-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.983855415968027, "fidelidade_resgate": 0.007335153509758888, "recarga_saldo": 0.003394471626044474, "sem_correspondencia": 0.005414958896169682}, "confidence": 0.9784738879573692, "input_tokens": 357, "latency_ms": 84.12305199999537} +{"id": "g0159-fidelidade_pontos-longo_contexto-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 233, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.0007550312655503482, "fidelidade_resgate": 0.0003171548006341989, "fidelidade_pontos": 0.9958623666599365, "bonus_nao_recebido": 0.0005730239195995108, "seguranca_fraude": 0.00020903919597268003, "beneficios_consulta": 0.0003050984672322638, "recarga_saldo": 0.00021042349752175698, "sem_correspondencia": 0.001767862193552844}, "confidence": 0.9952712761827847, "input_tokens": 490, "latency_ms": 114.02787099996203} +{"id": "g0159-fidelidade_pontos-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 208, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_resgate": 0.2826915482966565, "recarga_saldo": 0.23427544721097668, "beneficios_consulta": 0.37079223853181403, "sem_correspondencia": 0.11224076596055282}, "confidence": 0.1610563180424187, "input_tokens": 352, "latency_ms": 84.9373030000038} +{"id": "g0159-fidelidade_pontos-longo_contexto-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.010594773960782046, "bonus_nao_recebido": 0.007616152248361243, "recarga_saldo": 0.207963264498162, "fidelidade_resgate": 0.018920037473118326, "desconto_retencao": 0.11810809241557492, "beneficios_consulta": 0.19668729532303947, "negociacao_divida": 0.01820193012627265, "sem_correspondencia": 0.4219084539546894}, "confidence": 0.3393239473767879, "input_tokens": 473, "latency_ms": 113.21553599998424} +{"id": "g0159-fidelidade_pontos-longo_contexto-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.006115430193840231, "fidelidade_resgate": 0.001207377432510321, "fidelidade_pontos": 0.9828403384838746, "sem_correspondencia": 0.009836853889774896}, "confidence": 0.9771204513118327, "input_tokens": 362, "latency_ms": 85.4072640000254} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.0012322246742334103, "beneficios_consulta": 0.0004952247331738461, "vas_contratacao": 0.0005905040523905803, "fidelidade_resgate": 0.009814637617942665, "fidelidade_pontos": 0.9799681601494513, "cancelamento_linha": 0.000609993992482986, "bonus_nao_recebido": 9.538790118970579e-05, "desconto_retencao": 9.302978447423661e-05, "recarga_nao_creditada": 0.00043334491359927404, "conta_debito_automatico_digital": 6.832660704673078e-05, "recarga_saldo": 0.004131102042237208, "roaming_cobranca": 0.00024806853899967204, "conta_vencimento": 0.00013161785170910523, "marketplace_pedido": 8.803516125569285e-05, "marketplace_compra": 0.00014328545121876596, "sem_correspondencia": 0.0018570565285948915}, "confidence": 0.9786327041594145, "input_tokens": 661, "latency_ms": 178.9262319999807} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.007952361421984041, "fidelidade_resgate": 0.0019221127534231716, "fidelidade_pontos": 0.39998877198609406, "plano_troca": 0.5748041034125333, "conta_debito_automatico_digital": 0.002210562437340838, "recarga_saldo": 0.00018170406812286662, "suporte_chip_esim": 4.705807104781263e-05, "negociacao_divida": 3.128405980289898e-05, "bonus_nao_recebido": 0.00019356930778634474, "internet_pacote_adicional": 2.2004788616419127e-05, "beneficios_consulta": 4.5841934144382524e-05, "sem_correspondencia": 0.012600625759103886}, "confidence": 0.5361499309954909, "input_tokens": 563, "latency_ms": 147.5850919999857} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.0009166543968857168, "recarga_saldo": 0.005818511242040696, "desconto_retencao": 0.0003977694539491879, "bonus_nao_recebido": 0.0008844819108311553, "marketplace_pedido": 0.0002726156837329509, "fidelidade_resgate": 0.46341740508759177, "fidelidade_pontos": 0.4972179832714793, "sem_correspondencia": 0.03107457895348914}, "confidence": 0.4253919808816908, "input_tokens": 436, "latency_ms": 103.25486800002182} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.004121605684556254, "vas_consulta": 0.0013112896163249366, "plano_consulta": 0.01734731329203282, "conta_segunda_via": 0.0019904626659469444, "reclamacao_atendimento": 0.001088244510071423, "seguranca_perda_roubo": 0.009894938849795344, "fidelidade_resgate": 0.005792922053763058, "recarga_saldo": 0.08265043933398201, "bonus_nao_recebido": 0.002803882665539106, "troca_numero": 0.0019995370061119118, "parceiros_ofertas": 0.0011377638228732953, "conta_contestacao": 0.09995840888374335, "beneficios_consulta": 0.001437580524950724, "fidelidade_pontos": 0.7612787247871873, "portabilidade": 0.00045595373461608117, "sem_correspondencia": 0.006730932568505538}, "confidence": 0.7453639731063328, "input_tokens": 645, "latency_ms": 176.08985400005395} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.005270076454979957, "desconto_retencao": 0.001357351889258845, "fidelidade_pontos": 0.9735989207668658, "fidelidade_resgate": 0.007964764163895893, "bonus_nao_recebido": 0.0015273537236502677, "beneficios_consulta": 0.0005595785843051217, "vas_cancelamento": 0.00012964305801654237, "sem_correspondencia": 0.009592311359027496}, "confidence": 0.9698273380192758, "input_tokens": 439, "latency_ms": 104.2967110000177} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate", "internet_pacote_adicional"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.804344082353328, "fidelidade_pontos": 0.11395838185186175, "recarga_saldo": 0.041162760203824804, "sem_correspondencia": 0.040534775590985436}, "confidence": 0.7391254431377706, "input_tokens": 324, "latency_ms": 79.0237530000013} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["parceiros_ofertas"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_realizar": 0.008044825689973173, "beneficios_consulta": 0.0019300180249283232, "desconto_retencao": 0.00035765265218766035, "cadastro_atualizacao": 0.00016104379962504384, "internet_consumo": 0.0012026900591738153, "bonus_nao_recebido": 0.0045233549624696485, "atendimento_humano": 0.0004498006996311983, "conta_pagamento_confirmacao": 0.00017927156757436787, "parceiros_ofertas": 0.0008065970748395453, "fidelidade_pontos": 0.9802922870956617, "fidelidade_resgate": 0.0002559023386851382, "plano_consulta": 0.0001594856047324941, "negociacao_religacao": 0.00012972210187518938, "recarga_saldo": 0.0004908512531588002, "internet_problema_conexao": 4.465001842932992e-05, "sem_correspondencia": 0.0009718470570545216}, "confidence": 0.9789784395687057, "input_tokens": 638, "latency_ms": 171.2497860000326} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0055464188806096226, "recarga_saldo": 0.003306691650160124, "fidelidade_pontos": 0.9824765960194477, "sem_correspondencia": 0.00867029344978258}, "confidence": 0.9766354613592636, "input_tokens": 307, "latency_ms": 75.76125299999603} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.7866485717693038, "fidelidade_pontos": 0.14574748281412267, "marketplace_compra": 0.01697032673697673, "sem_correspondencia": 0.05063361867959687}, "confidence": 0.7155314290257384, "input_tokens": 350, "latency_ms": 83.91768900003171} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.005085927833059271, "desconto_retencao": 0.0009657793917773613, "suporte_sem_sinal": 0.0008769343897927642, "fidelidade_pontos": 0.9834005465387572, "bonus_nao_recebido": 0.00016942246823160777, "recarga_saldo": 0.0014879646781120936, "fidelidade_resgate": 0.0002703714926790834, "sem_correspondencia": 0.007743053207590641}, "confidence": 0.9810291960442942, "input_tokens": 438, "latency_ms": 104.76703399996268} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate", "internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 144, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"reclamacao_atendimento": 0.0007063500721785684, "fidelidade_resgate": 0.002307129877702715, "cadastro_atualizacao": 0.0007383061638976101, "desconto_retencao": 0.0006527134101428466, "fidelidade_pontos": 0.9903718570739307, "recarga_nao_creditada": 0.000935687742684269, "beneficios_consulta": 0.0002805604594939779, "plano_troca": 0.00026181329708802606, "conta_segunda_via": 0.0003706645330424038, "bonus_nao_recebido": 0.0002248614309663024, "vas_contratacao": 0.0002286801565988902, "recarga_saldo": 0.0021571170253987413, "suporte_sem_sinal": 0.00020255843285596058, "cancelamento_linha": 0.00010404018509759568, "marketplace_compra": 0.000100836031631517, "sem_correspondencia": 0.00035682410728987143}, "confidence": 0.9897299808788594, "input_tokens": 692, "latency_ms": 182.20749900001465} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.0011391342196831469, "fidelidade_pontos": 0.9961065743369072, "fidelidade_resgate": 0.000734428269055586, "cadastro_atualizacao": 0.0005655102088248543, "desconto_retencao": 0.0001534716374962617, "negociacao_divida": 0.0002071151024223735, "internet_problema_conexao": 0.00014320854302687436, "beneficios_consulta": 0.00022268659541156547, "negociacao_religacao": 0.0001223167228790007, "recarga_saldo": 0.00018609160494408914, "suporte_configuracao": 4.4736796752813004e-05, "sem_correspondencia": 0.0003747259625964486}, "confidence": 0.9957526265493534, "input_tokens": 549, "latency_ms": 144.72057099999347} +{"id": "g0162-fidelidade_resgate-informal_abreviado-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.0018332205524254732, "fidelidade_pontos": 0.0001515934732652597, "desconto_retencao": 0.09797734699387158, "beneficios_consulta": 0.00028878904591530494, "conta_segunda_via": 0.0004964802506961565, "fidelidade_resgate": 0.8792663902469993, "bonus_nao_recebido": 0.00012084091570075009, "sem_correspondencia": 0.019865338521126125}, "confidence": 0.8620187317108565, "input_tokens": 448, "latency_ms": 104.05144899999641} +{"id": "g0162-fidelidade_resgate-informal_abreviado-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.01877235351072736, "fidelidade_resgate": 0.9437712511894386, "marketplace_compra": 0.012604730551123496, "sem_correspondencia": 0.02485166474871055}, "confidence": 0.9250283349192515, "input_tokens": 330, "latency_ms": 79.26767300000392} +{"id": "g0162-fidelidade_resgate-informal_abreviado-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_consumo": 0.0024382033625763005, "fidelidade_pontos": 0.39271918082618007, "suporte_sem_sinal": 0.002281540561667545, "fidelidade_resgate": 0.5927729157401478, "beneficios_consulta": 0.0003382139684930646, "parceiros_ofertas": 0.000300342758611781, "conta_contestacao": 0.00013799405100080314, "bonus_nao_recebido": 0.0001055511498053633, "internet_problema_conexao": 0.00181421077162328, "marketplace_compra": 1.3120834039774034e-05, "desconto_retencao": 2.1720269097487158e-05, "sem_correspondencia": 0.007057005706756531}, "confidence": 0.555752271716525, "input_tokens": 541, "latency_ms": 143.0302389999838} +{"id": "g0162-fidelidade_resgate-informal_abreviado-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.0019251005209171461, "fidelidade_resgate": 0.9935690473631377, "marketplace_compra": 0.0018929587193283603, "sem_correspondencia": 0.002612893396616819}, "confidence": 0.9914253964841836, "input_tokens": 326, "latency_ms": 77.8237199999694} +{"id": "g0162-fidelidade_resgate-informal_abreviado-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"portabilidade": 0.003759056940287114, "fidelidade_pontos": 0.45461247378735575, "fidelidade_resgate": 0.49889579380228966, "marketplace_compra": 0.0006369611846389619, "beneficios_consulta": 0.00026857018588157504, "bonus_nao_recebido": 0.02463097190302861, "desconto_retencao": 0.00024319796716949215, "sem_correspondencia": 0.01695297422934866}, "confidence": 0.4273094786311883, "input_tokens": 441, "latency_ms": 105.97274699995296} +{"id": "g0162-fidelidade_resgate-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.24247542884177764, "fidelidade_pontos": 0.49871554243774346, "troca_numero": 0.002368224221513703, "bonus_nao_recebido": 0.0003648943225707058, "negociacao_religacao": 0.0007772739321275906, "marketplace_compra": 0.20183956845135778, "beneficios_consulta": 0.0010777644350060671, "sem_correspondencia": 0.05238130335790319}, "confidence": 0.4271034770717068, "input_tokens": 427, "latency_ms": 103.61407800002098} +{"id": "g0162-fidelidade_resgate-informal_abreviado-06-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_consulta": 0.0021129005015650044, "desconto_retencao": 0.0002588399551685133, "suporte_sem_sinal": 0.0002620064926397213, "negociacao_religacao": 0.00022061033680732245, "fidelidade_pontos": 0.39283802077148683, "suporte_configuracao": 0.0013929253560829265, "fidelidade_resgate": 0.5877172514482262, "bonus_nao_recebido": 0.0001964125989875268, "marketplace_compra": 0.0006179512787129823, "beneficios_consulta": 0.00013158843024761477, "plano_troca": 0.00021499841092648673, "sem_correspondencia": 0.014036494419148695}, "confidence": 0.5502370015798832, "input_tokens": 558, "latency_ms": 144.95793399999002} +{"id": "g0162-fidelidade_resgate-informal_abreviado-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.01005300610852345, "fidelidade_pontos": 0.022686397143039796, "fidelidade_resgate": 0.9332858263772674, "sem_correspondencia": 0.0339747703711694}, "confidence": 0.9110477685030233, "input_tokens": 324, "latency_ms": 77.09317799998416} +{"id": "g0162-fidelidade_resgate-informal_abreviado-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.0039004606660379623, "fidelidade_pontos": 0.0015498708076950888, "fidelidade_resgate": 0.9875991102528081, "sem_correspondencia": 0.006950558273458727}, "confidence": 0.9834654803370778, "input_tokens": 327, "latency_ms": 78.42444799996429} +{"id": "g0162-fidelidade_resgate-informal_abreviado-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_contestacao": 0.00195789546334136, "desconto_retencao": 0.0009256437682227312, "marketplace_compra": 0.0017029554534713429, "fidelidade_resgate": 0.9412080359570217, "fidelidade_pontos": 0.030850586086550377, "plano_consulta": 0.0005290627381309355, "vas_consulta": 0.00023112918051382034, "roaming_cobranca": 6.060928772380295e-05, "recarga_realizar": 0.0001861707696260177, "beneficios_consulta": 1.9108297386682683e-05, "bonus_nao_recebido": 1.4159377128232312e-05, "sem_correspondencia": 0.02231464362088295}, "confidence": 0.9358633119531149, "input_tokens": 542, "latency_ms": 143.093763999957} +{"id": "g0162-fidelidade_resgate-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.03283283076829023, "marketplace_compra": 0.0010983198159294704, "fidelidade_pontos": 0.8842117414935567, "beneficios_consulta": 0.002772847230992688, "negociacao_divida": 0.0029453550883859615, "bonus_nao_recebido": 0.0105136969294028, "negociacao_religacao": 0.0033474093797589244, "sem_correspondencia": 0.062277799293683}, "confidence": 0.8676705617069222, "input_tokens": 441, "latency_ms": 104.67236799996726} +{"id": "g0162-fidelidade_resgate-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_problema_conexao": 0.0009660328956428478, "desconto_retencao": 0.00043951537967765983, "atendimento_humano": 0.0010221821502688594, "fidelidade_pontos": 0.9949215569276307, "marketplace_compra": 0.00028488419797104896, "internet_pacote_adicional": 0.00017425752548677577, "cadastro_atualizacao": 0.0001094744775391852, "beneficios_consulta": 5.8246347389079516e-05, "conta_vencimento": 0.00011612903527417387, "roaming_pacote": 3.074001104706502e-05, "bonus_nao_recebido": 0.00041936410823124187, "sem_correspondencia": 0.0014576169438413919}, "confidence": 0.9944598802846883, "input_tokens": 542, "latency_ms": 143.8502240000048} +{"id": "g0165-fidelidade_resgate-emocional-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 125, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"recarga_saldo": 0.0007398457793712124, "conta_vencimento": 0.00026512449339276685, "beneficios_consulta": 0.00024721583873048243, "seguranca_fraude": 0.00010303209520506532, "desconto_retencao": 0.00038038769401332293, "conta_explicacao": 0.0006013114150620313, "marketplace_compra": 0.0013417653871842696, "fidelidade_pontos": 0.004317287408770426, "recarga_nao_creditada": 0.0005021491194436581, "fidelidade_resgate": 0.9888854387300957, "internet_problema_conexao": 0.00019613648354636318, "vas_contratacao": 0.00013026862297302276, "marketplace_pedido": 0.001551975788766977, "bonus_nao_recebido": 0.0005041072641646716, "negociacao_religacao": 4.9446089811755107e-05, "sem_correspondencia": 0.00018450778946826318}, "confidence": 0.9881444679787688, "input_tokens": 676, "latency_ms": 182.34501400002046} +{"id": "g0165-fidelidade_resgate-emocional-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.0025791413725007933, "cadastro_atualizacao": 0.00040322900557090524, "fidelidade_pontos": 0.006839175673782996, "marketplace_compra": 0.3180334069028043, "conta_vencimento": 0.0007200499014317973, "beneficios_consulta": 0.0005962504811627979, "fidelidade_resgate": 0.6492262862470664, "suporte_chip_esim": 0.0020590160695479393, "atendimento_humano": 0.002126214599151344, "bonus_nao_recebido": 0.0002159529683199594, "parceiros_ofertas": 0.0002211468946425495, "sem_correspondencia": 0.01698012988401827}, "confidence": 0.6173377668149814, "input_tokens": 577, "latency_ms": 149.53499199998532} +{"id": "g0165-fidelidade_resgate-emocional-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"beneficios_consulta": 0.01610516767355175, "fidelidade_resgate": 0.8751173000193319, "desconto_retencao": 0.049060931637051226, "marketplace_compra": 0.0011595388387392633, "fidelidade_pontos": 0.04912977016457432, "bonus_nao_recebido": 0.0008454235538927285, "roaming_cobranca": 0.00016588311350221077, "sem_correspondencia": 0.008415984999356543}, "confidence": 0.8572769143078078, "input_tokens": 452, "latency_ms": 110.43548599997166} +{"id": "g0165-fidelidade_resgate-emocional-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.0018602592485743002, "recarga_nao_creditada": 0.0030441301960901774, "negociacao_divida": 0.0005187589059272215, "bonus_nao_recebido": 0.0005645043758709843, "beneficios_consulta": 0.0019324367461096023, "conta_segunda_via": 0.009660967773522863, "vas_consulta": 0.000709285245623726, "conta_explicacao": 0.00047330031501671493, "fidelidade_resgate": 0.8370042888712822, "marketplace_compra": 0.011501050355315474, "vas_cancelamento": 0.00020369617688506062, "conta_debito_automatico_digital": 0.0005641868367522754, "cancelamento_linha": 0.00020306251772239778, "fidelidade_pontos": 0.12325298448650282, "suporte_chip_esim": 0.0002748906018434818, "sem_correspondencia": 0.008232197346960696}, "confidence": 0.8261379081293677, "input_tokens": 694, "latency_ms": 182.3090089999937} +{"id": "g0165-fidelidade_resgate-emocional-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.008310621012140447, "fidelidade_resgate": 0.970703839786325, "marketplace_compra": 0.00690821512053976, "sem_correspondencia": 0.01407732408099485}, "confidence": 0.9609384530484334, "input_tokens": 340, "latency_ms": 82.81046600001218} +{"id": "g0165-fidelidade_resgate-emocional-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.007685245652183434, "marketplace_compra": 0.006832322825548892, "fidelidade_pontos": 0.1819560015283129, "beneficios_consulta": 0.0005633103558857198, "bonus_nao_recebido": 0.00015974087672763953, "roaming_pacote": 0.004986538081509688, "portabilidade": 0.0004368041110752572, "conta_pagamento_confirmacao": 0.00011925160532214838, "marketplace_pedido": 0.0002850506666555405, "fidelidade_resgate": 0.757174936507201, "vas_consulta": 0.0006724309572294916, "sem_correspondencia": 0.03912836683234837}, "confidence": 0.7350999307351284, "input_tokens": 563, "latency_ms": 147.63006300000825} +{"id": "g0165-fidelidade_resgate-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.003071550090863349, "fidelidade_pontos": 0.8501103769051879, "roaming_cobranca": 0.004175788278829639, "beneficios_consulta": 0.0023669942079909876, "roaming_pacote": 0.005898787818827694, "marketplace_compra": 0.0399016263351397, "desconto_retencao": 0.008970903506796779, "sem_correspondencia": 0.08550397285636413}, "confidence": 0.828697573605929, "input_tokens": 445, "latency_ms": 104.8312749999809} +{"id": "g0165-fidelidade_resgate-emocional-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.14754115559371989, "plano_consulta": 0.002495515645956454, "fidelidade_pontos": 0.2179596163051574, "seguranca_fraude": 0.002138655848986087, "plano_nova_linha": 0.001285499272297987, "internet_consumo": 0.0006916502683610026, "roaming_cobranca": 0.004649755330287393, "desconto_retencao": 0.5844498312352252, "bonus_nao_recebido": 0.00037434822592096736, "marketplace_compra": 6.691772279201807e-05, "internet_problema_conexao": 0.000328835711241497, "sem_correspondencia": 0.038018218840054005}, "confidence": 0.5466725431657004, "input_tokens": 568, "latency_ms": 148.1679080000049} +{"id": "g0165-fidelidade_resgate-emocional-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9594348831716409, "marketplace_compra": 0.023058035315947703, "fidelidade_pontos": 0.002955085430310858, "sem_correspondencia": 0.014551996082100525}, "confidence": 0.945913177562188, "input_tokens": 334, "latency_ms": 77.7720899999963} +{"id": "g0165-fidelidade_resgate-emocional-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.0018762509402280457, "marketplace_compra": 0.0004840116933742221, "desconto_retencao": 0.0003699332692262244, "beneficios_consulta": 0.0003648007474739475, "bonus_nao_recebido": 0.0004551519891030483, "fidelidade_resgate": 0.9862493968829606, "recarga_nao_creditada": 0.00023086534926843486, "sem_correspondencia": 0.009969589128365465}, "confidence": 0.9842850250090976, "input_tokens": 448, "latency_ms": 105.09429900002942} +{"id": "g0165-fidelidade_resgate-emocional-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_vencimento": 0.000845590434043991, "roaming_duvida": 0.0003471939720973684, "vas_cancelamento": 0.00011544895403935168, "fidelidade_pontos": 0.9225005025615778, "beneficios_consulta": 0.0002759500227389174, "marketplace_compra": 0.000856500080736805, "fidelidade_resgate": 0.06796013921356417, "bonus_nao_recebido": 0.00015782017757389388, "roaming_cobranca": 0.00036156901150881377, "recarga_realizar": 0.00016906107759021076, "recarga_nao_creditada": 0.003296308041131941, "parceiros_ofertas": 7.371109423751318e-05, "seguranca_fraude": 4.132196202718303e-05, "desconto_retencao": 9.890781731731659e-05, "roaming_pacote": 3.281282742576112e-05, "sem_correspondencia": 0.002867162752389002}, "confidence": 0.9173338693990163, "input_tokens": 663, "latency_ms": 178.56369999998378} +{"id": "g0165-fidelidade_resgate-emocional-11-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_pacote_adicional": 0.0030262451754555922, "conta_explicacao": 0.0003119638585714578, "suporte_configuracao": 0.00040943063237282876, "suporte_sem_sinal": 0.0010581562783105673, "conta_contestacao": 0.0005807822573213043, "beneficios_consulta": 0.0023195813973224465, "bonus_nao_recebido": 0.0006183167370669341, "cancelamento_linha": 0.0005221253607121743, "fidelidade_pontos": 0.24573308797203697, "vas_cancelamento": 0.0003799039145524471, "negociacao_divida": 0.0007289568717669549, "marketplace_compra": 0.5474940950453536, "vas_contratacao": 0.00031363916784705716, "desconto_retencao": 0.0016004256453160711, "fidelidade_resgate": 0.1563640446451167, "sem_correspondencia": 0.03853924504087672}, "confidence": 0.5173270347150439, "input_tokens": 693, "latency_ms": 181.27244300001166} +{"id": "g0166-fidelidade_resgate-longo_contexto-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.508016834296922, "fidelidade_resgate": 0.4732539543545797, "fidelidade_pontos": 0.0010520117672385637, "sem_correspondencia": 0.017677199581259816}, "confidence": 0.3440224457292292, "input_tokens": 344, "latency_ms": 83.78047200000083} +{"id": "g0166-fidelidade_resgate-longo_contexto-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.0016034111725010693, "desconto_retencao": 0.6241336919111901, "fidelidade_pontos": 0.006882877461898983, "plano_troca": 0.0009114331621178919, "beneficios_consulta": 0.0003136969768564369, "conta_vencimento": 0.0004703983076799981, "internet_problema_conexao": 0.000436704645624851, "fidelidade_resgate": 0.3574695982234761, "seguranca_fraude": 0.00014390145078626546, "marketplace_compra": 5.171325253324838e-05, "vas_consulta": 0.0003008055073226822, "sem_correspondencia": 0.0072817679280123655}, "confidence": 0.5899640275394802, "input_tokens": 562, "latency_ms": 147.50522399998545} +{"id": "g0166-fidelidade_resgate-longo_contexto-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.0039930242356194705, "fidelidade_resgate": 0.9861588231257535, "marketplace_compra": 0.004385359988402161, "sem_correspondencia": 0.005462792650224889}, "confidence": 0.9815450975010047, "input_tokens": 338, "latency_ms": 82.0241929999952} +{"id": "g0166-fidelidade_resgate-longo_contexto-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"seguranca_fraude": 0.0013565055615202312, "conta_segunda_via": 0.00028249484768417713, "fidelidade_resgate": 0.857151443221101, "marketplace_compra": 0.0027638662432500857, "internet_problema_conexao": 0.0029076217189932274, "reclamacao_atendimento": 0.005448729475703814, "desconto_retencao": 0.0005336044032263263, "suporte_chip_esim": 0.0002391943900535211, "beneficios_consulta": 0.0006663465234024154, "vas_consulta": 8.54151800657449e-05, "seguranca_perda_roubo": 0.00015606144691732575, "roaming_pacote": 8.666203273163663e-05, "bonus_nao_recebido": 0.00020054745591914437, "fidelidade_pontos": 0.12569967700215243, "conta_debito_automatico_digital": 0.0010034370761480898, "sem_correspondencia": 0.0014183934211305402}, "confidence": 0.847628206102508, "input_tokens": 713, "latency_ms": 187.6226630000133} +{"id": "g0166-fidelidade_resgate-longo_contexto-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9781461245141095, "marketplace_compra": 0.01239250189350237, "fidelidade_pontos": 0.002497786965511541, "sem_correspondencia": 0.006963586626876565}, "confidence": 0.9708614993521459, "input_tokens": 339, "latency_ms": 83.09169399996108} +{"id": "g0166-fidelidade_resgate-longo_contexto-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9689516324798133, "marketplace_compra": 0.018087288247143635, "fidelidade_pontos": 0.0018600079195339628, "sem_correspondencia": 0.01110107135350911}, "confidence": 0.9586021766397511, "input_tokens": 333, "latency_ms": 79.29930899996407} +{"id": "g0166-fidelidade_resgate-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.528629361212707, "vas_consulta": 0.0053932396074424524, "recarga_nao_creditada": 0.0015651113189823211, "suporte_sem_sinal": 0.0015299764613000274, "conta_segunda_via": 0.0024960928443839674, "fidelidade_pontos": 0.4265051312555043, "beneficios_consulta": 0.002931104412396527, "internet_pacote_adicional": 0.0003129333076805685, "negociacao_divida": 0.007138162890513387, "vas_cancelamento": 5.549748411970558e-05, "roaming_cobranca": 8.865090302024e-05, "bonus_nao_recebido": 4.506142719048489e-05, "marketplace_compra": 5.061230000071275e-05, "recarga_realizar": 9.91470089298525e-05, "portabilidade": 6.375524946633357e-05, "sem_correspondencia": 0.023096162316362093}, "confidence": 0.4972046519602208, "input_tokens": 671, "latency_ms": 180.27089699995713} +{"id": "g0166-fidelidade_resgate-longo_contexto-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_cancelamento": 0.0011916682552254455, "negociacao_divida": 0.0004588510508377923, "roaming_pacote": 0.0007562798001536319, "fidelidade_resgate": 0.8009507485245897, "internet_consumo": 0.00046703441864421555, "marketplace_compra": 0.1537053924485388, "desconto_retencao": 0.0002334398336700094, "fidelidade_pontos": 0.04079330629150095, "bonus_nao_recebido": 0.00036028685934343124, "beneficios_consulta": 4.485542348783466e-05, "cancelamento_linha": 3.445382574294419e-05, "recarga_nao_creditada": 6.19262265024977e-05, "suporte_chip_esim": 4.500947240001019e-05, "recarga_saldo": 3.995566591727504e-05, "vas_contratacao": 1.6250190874826014e-05, "sem_correspondencia": 0.0008405417125706011}, "confidence": 0.787680798426229, "input_tokens": 666, "latency_ms": 180.3931829999783} +{"id": "g0166-fidelidade_resgate-longo_contexto-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.0008299819167367711, "beneficios_consulta": 0.0012665505013240417, "fidelidade_pontos": 0.017397707327810315, "marketplace_compra": 0.0011084666750050373, "fidelidade_resgate": 0.965714606818944, "vas_cancelamento": 0.0004366714283875882, "bonus_nao_recebido": 8.672044892733264e-05, "sem_correspondencia": 0.013159294882864884}, "confidence": 0.9608166935073646, "input_tokens": 456, "latency_ms": 111.78768000002037} +{"id": "g0166-fidelidade_resgate-longo_contexto-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.0013516416465533252, "beneficios_consulta": 0.0005335117672653407, "vas_cancelamento": 0.0001329902940226503, "marketplace_compra": 0.10800902490104204, "bonus_nao_recebido": 0.00015171783399687283, "conta_contestacao": 0.0006578554686764564, "fidelidade_resgate": 0.8174669104391401, "fidelidade_pontos": 0.04356980147290333, "roaming_duvida": 0.0009299425205545444, "recarga_realizar": 0.0003449393910074031, "negociacao_religacao": 0.00022724818582285728, "sem_correspondencia": 0.02662441607901496}, "confidence": 0.8008729932063346, "input_tokens": 561, "latency_ms": 147.67191100003174} +{"id": "g0166-fidelidade_resgate-longo_contexto-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_pacote_adicional": 0.00037386198542462576, "recarga_nao_creditada": 0.00024506708960933104, "roaming_cobranca": 0.00037643577163195245, "seguranca_perda_roubo": 0.000229329996226833, "fidelidade_resgate": 0.9852643103832036, "internet_consumo": 0.0006752434076641942, "conta_contestacao": 0.00016594787986675555, "bonus_nao_recebido": 0.00020873785146997305, "beneficios_consulta": 0.00044978162835538786, "suporte_configuracao": 8.585485233518494e-05, "marketplace_compra": 0.0029479640964992244, "desconto_retencao": 0.0003580876419140666, "fidelidade_pontos": 0.008167286984084724, "roaming_duvida": 0.00013188882973146974, "cancelamento_linha": 0.00011981594695843626, "sem_correspondencia": 0.00020038565502404084}, "confidence": 0.9842819310754176, "input_tokens": 657, "latency_ms": 177.9993640000157} +{"id": "g0166-fidelidade_resgate-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"roaming_cobranca": 0.0006714733827659665, "recarga_saldo": 0.00029684842894150195, "desconto_retencao": 0.001182134142496873, "plano_consulta": 0.001224947787510852, "beneficios_consulta": 0.01126755289881799, "bonus_nao_recebido": 0.01633131351955705, "internet_pacote_adicional": 0.0007409107811333673, "marketplace_compra": 0.44663501842242764, "fidelidade_pontos": 0.4811917848253388, "vas_contratacao": 0.00040904767525171555, "conta_explicacao": 0.0001798146464772458, "recarga_nao_creditada": 0.00016288118606913918, "vas_consulta": 9.788004690366894e-05, "troca_numero": 0.00010467640771500523, "recarga_realizar": 4.3097234400083644e-05, "sem_correspondencia": 0.03946061861419302}, "confidence": 0.4466045704803614, "input_tokens": 652, "latency_ms": 175.70319700001846} +{"id": "g0172-bonus_nao_recebido-emocional-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0011783985636550243, "fidelidade_pontos": 0.0007343886874190315, "roaming_duvida": 0.0007379400563739094, "bonus_nao_recebido": 0.9937016140259793, "recarga_nao_creditada": 0.0010460233778046863, "desconto_retencao": 8.700035303295035e-05, "troca_numero": 6.910403899583561e-05, "beneficios_consulta": 0.0001010118207664919, "fidelidade_resgate": 9.106070928216306e-05, "roaming_pacote": 2.661102627550911e-05, "recarga_realizar": 9.010983596412483e-05, "sem_correspondencia": 0.002136737504450935}, "confidence": 0.9931290334828868, "input_tokens": 532, "latency_ms": 142.36303199999156} +{"id": "g0172-bonus_nao_recebido-emocional-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.007691280506747325, "bonus_nao_recebido": 0.9802833325564891, "internet_pacote_adicional": 0.003604529824196315, "sem_correspondencia": 0.008420857112567272}, "confidence": 0.9737111100753187, "input_tokens": 330, "latency_ms": 77.92844900001228} +{"id": "g0172-bonus_nao_recebido-emocional-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"internet_pacote_adicional": 0.006042655571280634, "recarga_nao_creditada": 0.7446918791721552, "bonus_nao_recebido": 0.23875284513845205, "sem_correspondencia": 0.010512620118112256}, "confidence": 0.6595891722295403, "input_tokens": 332, "latency_ms": 78.488483000001} +{"id": "g0172-bonus_nao_recebido-emocional-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9801209483209877, "beneficios_consulta": 0.005159484010856586, "fidelidade_pontos": 0.0009935410699000494, "internet_pacote_adicional": 0.0028450543052663587, "fidelidade_resgate": 0.0015047358342656584, "recarga_nao_creditada": 0.0048513516126728875, "desconto_retencao": 0.0007729946553187871, "sem_correspondencia": 0.0037518901907319076}, "confidence": 0.9772810837954145, "input_tokens": 435, "latency_ms": 104.07434300003615} +{"id": "g0172-bonus_nao_recebido-emocional-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.0015685218973531098, "portabilidade": 0.00019005704796107938, "fidelidade_resgate": 0.00024846665956107197, "seguranca_perda_roubo": 0.00011916059145987893, "roaming_pacote": 0.0008583220882348313, "bonus_nao_recebido": 0.974240153062452, "fidelidade_pontos": 0.0002901923445833397, "beneficios_consulta": 0.0001883930456262061, "internet_consumo": 0.017737242535005016, "recarga_nao_creditada": 0.001072536395504464, "conta_explicacao": 0.0005485727639270955, "parceiros_ofertas": 5.0526841741130835e-05, "internet_pacote_adicional": 7.036377784389572e-05, "internet_problema_conexao": 0.0002513389314185992, "negociacao_divida": 8.096990890715626e-05, "sem_correspondencia": 0.0024851821084212813}, "confidence": 0.9725228299332822, "input_tokens": 637, "latency_ms": 172.4017899999808} +{"id": "g0172-bonus_nao_recebido-emocional-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.0016065738518898911, "cadastro_atualizacao": 0.00017222473430042869, "desconto_retencao": 0.00010153829695427447, "roaming_cobranca": 0.00019128883332851656, "recarga_saldo": 0.0008340460704035188, "fidelidade_resgate": 0.0001725364270073686, "internet_pacote_adicional": 0.0003543950301503422, "parceiros_ofertas": 0.00011856965811189205, "recarga_realizar": 0.040790931751186255, "cancelamento_linha": 0.0002940844065801347, "bonus_nao_recebido": 0.9161659568140761, "recarga_nao_creditada": 0.033201937771663116, "conta_segunda_via": 9.521535512770754e-05, "beneficios_consulta": 0.00543857538970437, "conta_vencimento": 8.514415802702194e-05, "sem_correspondencia": 0.00037698145148898316}, "confidence": 0.910577020601681, "input_tokens": 646, "latency_ms": 173.95589699998482} +{"id": "g0172-bonus_nao_recebido-emocional-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.00429237648808507, "recarga_nao_creditada": 0.342150398470572, "bonus_nao_recebido": 0.641024039854046, "sem_correspondencia": 0.012533185187297076}, "confidence": 0.5213653864720612, "input_tokens": 323, "latency_ms": 77.63584299999593} +{"id": "g0172-bonus_nao_recebido-emocional-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.0022853613090929813, "beneficios_consulta": 0.008968550167657683, "roaming_cobranca": 0.001949841038867531, "parceiros_ofertas": 0.0001667443054931547, "bonus_nao_recebido": 0.9799711866185987, "conta_segunda_via": 0.00030316119176899416, "recarga_nao_creditada": 0.00020842462295333662, "fidelidade_pontos": 6.457420249427647e-05, "internet_pacote_adicional": 0.00018254116647124083, "fidelidade_resgate": 2.0228552921683675e-05, "desconto_retencao": 8.749145969597141e-05, "sem_correspondencia": 0.005791895363984355}, "confidence": 0.9781503854021075, "input_tokens": 543, "latency_ms": 143.19007000000283} +{"id": "g0172-bonus_nao_recebido-emocional-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9852363690797504, "recarga_nao_creditada": 0.005857211751272142, "internet_pacote_adicional": 0.0014251979268395652, "sem_correspondencia": 0.007481221242137726}, "confidence": 0.9803151587730009, "input_tokens": 329, "latency_ms": 77.60607699998445} +{"id": "g0172-bonus_nao_recebido-emocional-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 70, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"negociacao_divida": 0.0013124052365615921, "parceiros_ofertas": 0.0005846640134523903, "desconto_retencao": 0.00047033988705626396, "troca_numero": 0.00028462662198147355, "plano_nova_linha": 0.0004358262557644209, "reclamacao_atendimento": 0.003552147445278236, "atendimento_humano": 0.00032079532873347205, "bonus_nao_recebido": 0.9914793626248438, "fidelidade_resgate": 0.00030088835691986527, "beneficios_consulta": 9.873048244950305e-05, "fidelidade_pontos": 0.0001876867693037003, "recarga_nao_creditada": 0.00044587786409937155, "seguranca_perda_roubo": 6.746955510425304e-05, "plano_troca": 4.8628347117660444e-05, "internet_pacote_adicional": 8.513388835276468e-05, "sem_correspondencia": 0.0003254173229813333}, "confidence": 0.9909113201331665, "input_tokens": 643, "latency_ms": 174.04875199997605} +{"id": "g0172-bonus_nao_recebido-emocional-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.005782663955256253, "bonus_nao_recebido": 0.5649181781802525, "recarga_nao_creditada": 0.41163762191468306, "sem_correspondencia": 0.017661535949808266}, "confidence": 0.4198909042403365, "input_tokens": 326, "latency_ms": 78.14527100003943} +{"id": "g0172-bonus_nao_recebido-emocional-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_cancelamento": 0.002018761436207791, "vas_consulta": 0.000558229893810764, "conta_pagamento_confirmacao": 0.0002750725437384005, "roaming_cobranca": 0.0004273962408428886, "plano_troca": 0.0002213805610856343, "fidelidade_pontos": 9.446533845764429e-05, "negociacao_divida": 0.0002230436857460091, "recarga_nao_creditada": 0.029009880657721417, "roaming_pacote": 0.0002859281867746683, "conta_vencimento": 7.427833437526352e-05, "fidelidade_resgate": 0.00013119554280316084, "internet_pacote_adicional": 0.01139946170644601, "beneficios_consulta": 0.0016553928892969552, "desconto_retencao": 0.0010367644120358335, "bonus_nao_recebido": 0.9399292012503493, "sem_correspondencia": 0.012659547320308249}, "confidence": 0.9359244813337059, "input_tokens": 650, "latency_ms": 176.9715799999858} +{"id": "g0173-bonus_nao_recebido-longo_contexto-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 118, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 271, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.17990165398804986, "internet_pacote_adicional": 0.002104798305665311, "bonus_nao_recebido": 0.8073164608281015, "sem_correspondencia": 0.010677086878183398}, "confidence": 0.7430886144374687, "input_tokens": 390, "latency_ms": 95.57903199998918} +{"id": "g0173-bonus_nao_recebido-longo_contexto-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 98, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 226, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9150387135371107, "internet_pacote_adicional": 0.005275469206092994, "beneficios_consulta": 0.001106931080415077, "desconto_retencao": 0.0005373058034451651, "fidelidade_pontos": 0.0022568518362856694, "fidelidade_resgate": 0.0009478287551683563, "recarga_nao_creditada": 0.0628088654282845, "sem_correspondencia": 0.012028034353197492}, "confidence": 0.9029013868995553, "input_tokens": 482, "latency_ms": 113.31824999996343} +{"id": "g0173-bonus_nao_recebido-longo_contexto-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 100, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 227, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.001129125877406115, "roaming_duvida": 0.00019959500266161453, "plano_consulta": 0.00060122205021722, "fidelidade_resgate": 0.00012019653956166793, "internet_pacote_adicional": 0.0006096468609176831, "desconto_retencao": 0.0004141826396724255, "beneficios_consulta": 0.11251616189498406, "negociacao_divida": 0.000260235074567384, "bonus_nao_recebido": 0.8804974973508006, "internet_problema_conexao": 0.00030368962459911256, "recarga_nao_creditada": 0.001271840052890096, "sem_correspondencia": 0.0020766070317220745}, "confidence": 0.8696336334736007, "input_tokens": 594, "latency_ms": 154.20563800000764} +{"id": "g0173-bonus_nao_recebido-longo_contexto-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 118, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 259, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 0.0009671587908205617, "roaming_duvida": 0.0004954556962355564, "internet_pacote_adicional": 0.0003674227014244387, "recarga_nao_creditada": 0.3987150487529845, "fidelidade_resgate": 0.0005485489241098096, "bonus_nao_recebido": 0.5968970745856479, "fidelidade_pontos": 0.0004216493061641308, "marketplace_compra": 5.2351713608847145e-05, "conta_explicacao": 0.0003193737146607716, "desconto_retencao": 0.0003600419952664555, "beneficios_consulta": 4.3196365216938266e-05, "sem_correspondencia": 0.0008126774538601123}, "confidence": 0.560251354093434, "input_tokens": 612, "latency_ms": 155.94114600003195} +{"id": "g0173-bonus_nao_recebido-longo_contexto-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 100, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.008175268687235566, "fidelidade_pontos": 0.0003249317889554512, "fidelidade_resgate": 0.0004372835466697462, "recarga_nao_creditada": 0.00015259427595855235, "internet_pacote_adicional": 0.0006671161626412111, "bonus_nao_recebido": 0.9850366831127453, "desconto_retencao": 0.00010671455936621003, "sem_correspondencia": 0.00509940786642806}, "confidence": 0.9828990664145658, "input_tokens": 484, "latency_ms": 112.79210599997214} +{"id": "g0173-bonus_nao_recebido-longo_contexto-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.8966344656026044, "internet_pacote_adicional": 0.010031892200081157, "recarga_nao_creditada": 0.0735020287635709, "sem_correspondencia": 0.019831613433743484}, "confidence": 0.8621792874701392, "input_tokens": 367, "latency_ms": 86.05130100005454} +{"id": "g0173-bonus_nao_recebido-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 101, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 203, "length_bucket": "longo"}, "pred": "recarga_nao_creditada", "probabilities": {"fidelidade_resgate": 0.0032843984822714745, "reclamacao_atendimento": 0.0012408543050531028, "plano_nova_linha": 0.0008968947037448936, "internet_pacote_adicional": 0.0004306203091232506, "desconto_retencao": 0.001094027124156171, "fidelidade_pontos": 0.0026052096325400132, "recarga_nao_creditada": 0.985793454294762, "recarga_saldo": 0.0009495169771698054, "beneficios_consulta": 0.0007428522667398813, "internet_problema_conexao": 0.00012264592800096676, "parceiros_ofertas": 9.11479299461627e-05, "sem_correspondencia": 0.0027483780464923635}, "confidence": 0.98450195013974, "input_tokens": 584, "latency_ms": 150.65423599997985} +{"id": "g0173-bonus_nao_recebido-longo_contexto-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0026240550285683926, "recarga_nao_creditada": 0.001782845969556128, "bonus_nao_recebido": 0.9845072669874904, "sem_correspondencia": 0.011085832014385125}, "confidence": 0.9793430226499872, "input_tokens": 365, "latency_ms": 84.0829799999483} +{"id": "g0173-bonus_nao_recebido-longo_contexto-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 122, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 268, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.0014258685864985935, "desconto_retencao": 0.0009840529233170314, "fidelidade_pontos": 0.0005442025799387952, "bonus_nao_recebido": 0.7895681974316775, "fidelidade_resgate": 0.0007768869240179825, "internet_pacote_adicional": 0.00020652310680848216, "recarga_nao_creditada": 0.19403258814929006, "sem_correspondencia": 0.012461680298451624}, "confidence": 0.7595065113504884, "input_tokens": 506, "latency_ms": 114.7081149999849} +{"id": "g0173-bonus_nao_recebido-longo_contexto-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 186, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"marketplace_pedido": 0.0051540913923719504, "fidelidade_pontos": 0.0005333871375768512, "bonus_nao_recebido": 0.6482825413733216, "conta_vencimento": 0.001505979039114393, "plano_nova_linha": 0.0007193053161799865, "internet_pacote_adicional": 0.0001771454545471047, "fidelidade_resgate": 0.0002533946324790809, "vas_consulta": 0.00010364413898166899, "beneficios_consulta": 0.00048688064568701875, "suporte_configuracao": 0.000100399602951702, "recarga_nao_creditada": 0.3415590992475041, "cadastro_atualizacao": 0.00018690457385422935, "internet_consumo": 0.00011829197145818922, "desconto_retencao": 0.00012797720391533745, "conta_pagamento_confirmacao": 0.0001493809838000543, "sem_correspondencia": 0.0005415772862568416}, "confidence": 0.6248347107982096, "input_tokens": 694, "latency_ms": 181.48846899998716} +{"id": "g0173-bonus_nao_recebido-longo_contexto-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 101, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.004306076070341756, "fidelidade_resgate": 0.0005307511003717734, "internet_pacote_adicional": 0.00041482868916337817, "cancelamento_linha": 0.0002010226189403323, "negociacao_religacao": 0.0007388966648619196, "bonus_nao_recebido": 0.9862027628585605, "conta_segunda_via": 0.0005947481539931168, "desconto_retencao": 0.00010336415187588881, "troca_numero": 0.0001088390416375389, "recarga_realizar": 1.2056319537933288e-05, "suporte_chip_esim": 3.935221790169153e-05, "fidelidade_pontos": 3.215815777840988e-05, "recarga_nao_creditada": 9.250237366314649e-05, "conta_explicacao": 4.79207701648781e-05, "conta_pagamento_confirmacao": 4.8166491438610495e-05, "sem_correspondencia": 0.006526554319769297}, "confidence": 0.9852829470491311, "input_tokens": 698, "latency_ms": 181.63383199998862} +{"id": "g0173-bonus_nao_recebido-longo_contexto-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 246, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.2753078044440548, "bonus_nao_recebido": 0.7130119072113011, "internet_pacote_adicional": 0.0053715670365917815, "sem_correspondencia": 0.006308721308052256}, "confidence": 0.6173492096150682, "input_tokens": 382, "latency_ms": 85.73174299999664} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"bonus_nao_recebido": 0.4739793927449061, "fidelidade_resgate": 0.0006266965999862328, "beneficios_consulta": 0.516584518962928, "fidelidade_pontos": 0.0005713494082870206, "internet_pacote_adicional": 0.002308058618707121, "recarga_nao_creditada": 0.00044007030981674385, "desconto_retencao": 0.0001302010780074883, "sem_correspondencia": 0.005359712277361263}, "confidence": 0.4475251645290606, "input_tokens": 442, "latency_ms": 104.03635099999065} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["atendimento_humano", "beneficios_consulta", "bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 150, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_fraude": 0.00770597835914381, "parceiros_ofertas": 0.0003679792527482979, "reclamacao_atendimento": 0.5036204635717183, "conta_segunda_via": 0.003371524081613103, "atendimento_humano": 0.4543484865613688, "troca_numero": 0.0007039996204527936, "desconto_retencao": 0.00019790560238689442, "sem_correspondencia": 0.02968366295056811}, "confidence": 0.4327091012248209, "input_tokens": 448, "latency_ms": 105.27492099998881} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.8792276924844676, "negociacao_religacao": 0.0023578149532695043, "internet_pacote_adicional": 0.0002715632800509533, "conta_debito_automatico_digital": 0.00035633022528298836, "internet_problema_conexao": 0.001702540971444447, "desconto_retencao": 0.0016628431450672792, "fidelidade_pontos": 0.0014236811850987425, "fidelidade_resgate": 0.00011394745188190001, "vas_cancelamento": 0.00016673409731324392, "beneficios_consulta": 0.0002295448982750168, "recarga_nao_creditada": 0.10292116161676433, "sem_correspondencia": 0.009566145691084155}, "confidence": 0.8682483918012374, "input_tokens": 553, "latency_ms": 145.383135999964} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 120, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.002670458796153369, "fidelidade_pontos": 0.0006738269252201874, "bonus_nao_recebido": 0.9909697244850981, "fidelidade_resgate": 0.0008828109493588473, "desconto_retencao": 0.0003412190881857483, "internet_pacote_adicional": 0.0002687711116275807, "recarga_nao_creditada": 0.00026986319743913347, "sem_correspondencia": 0.003923325446916891}, "confidence": 0.9896796851258267, "input_tokens": 444, "latency_ms": 103.83155799996757} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.016899427977728556, "bonus_nao_recebido": 0.9746821886675151, "internet_pacote_adicional": 0.0019640758995408975, "sem_correspondencia": 0.0064543074552154195}, "confidence": 0.9662429182233537, "input_tokens": 322, "latency_ms": 78.66526300000487} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9275736454219268, "desconto_retencao": 0.00048599326822577936, "fidelidade_pontos": 0.00034639255335585013, "fidelidade_resgate": 0.00045927428734596226, "internet_pacote_adicional": 0.002056841082450964, "beneficios_consulta": 0.04654491840741321, "recarga_nao_creditada": 0.002532038394814337, "sem_correspondencia": 0.02000089658446702}, "confidence": 0.9172270233393451, "input_tokens": 442, "latency_ms": 105.38208999997778} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_contratacao": 0.0010334453968951999, "conta_segunda_via": 0.00011651801471247146, "desconto_retencao": 0.00011335978763623062, "fidelidade_pontos": 0.00011838304661436088, "internet_pacote_adicional": 0.00020277254750896863, "suporte_sem_sinal": 0.00014136729037006216, "internet_consumo": 0.00020819337629512407, "internet_problema_conexao": 0.00020026516360154156, "roaming_duvida": 0.000708153525794132, "recarga_nao_creditada": 0.6021386170425288, "beneficios_consulta": 0.00016823633876886262, "bonus_nao_recebido": 0.3936515826522689, "fidelidade_resgate": 0.00010182303950307062, "portabilidade": 0.00016792424671645338, "plano_nova_linha": 6.469513859267816e-05, "sem_correspondencia": 0.0008646633921931033}, "confidence": 0.5756145248453641, "input_tokens": 651, "latency_ms": 175.6338380000102} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano", "bonus_nao_recebido", "conta_contestacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.6904812968680688, "conta_contestacao": 0.2709603945163747, "reclamacao_atendimento": 0.021590276683140387, "sem_correspondencia": 0.01696803193241614}, "confidence": 0.5873083958240916, "input_tokens": 344, "latency_ms": 83.51344199996902} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_resgate": 0.0008523393768595582, "negociacao_divida": 0.0004452483545763796, "vas_contratacao": 0.0001863287762280873, "desconto_retencao": 0.00023233705708058236, "vas_consulta": 0.00029855523274770055, "fidelidade_pontos": 0.0004569809870910495, "recarga_nao_creditada": 0.00042055923453435936, "portabilidade": 0.0002384042876210934, "bonus_nao_recebido": 0.9945771676386215, "conta_contestacao": 0.0004235296201015252, "plano_consulta": 0.00021197686716766673, "roaming_pacote": 0.0001615889425755288, "beneficios_consulta": 6.365076090139894e-05, "conta_pagamento_confirmacao": 0.00012622529631480867, "internet_pacote_adicional": 3.779701657127769e-05, "sem_correspondencia": 0.0012673105510073825}, "confidence": 0.9942156454811965, "input_tokens": 642, "latency_ms": 176.40518199999633} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.0006940533259366674, "internet_pacote_adicional": 0.00029933761423721165, "fidelidade_resgate": 0.00020357819715141314, "recarga_nao_creditada": 0.46518539481323107, "bonus_nao_recebido": 0.5320026755443928, "fidelidade_pontos": 0.0001882156811148837, "beneficios_consulta": 8.191977385223816e-05, "sem_correspondencia": 0.0013448250500837102}, "confidence": 0.46514591490787754, "input_tokens": 448, "latency_ms": 104.82753899998443} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0021271485772956706, "reclamacao_atendimento": 0.0018222475621118704, "roaming_duvida": 0.001419571205963657, "fidelidade_pontos": 0.0003025528720149059, "bonus_nao_recebido": 0.9726389722408254, "beneficios_consulta": 0.0008951104275370941, "vas_contratacao": 0.00016325566267887223, "fidelidade_resgate": 0.0001500905330890209, "conta_contestacao": 0.00042921293971620264, "recarga_nao_creditada": 0.0008096267576323349, "desconto_retencao": 0.00012593266167605484, "sem_correspondencia": 0.01911627855945892}, "confidence": 0.9701516060809002, "input_tokens": 554, "latency_ms": 145.0528980000172} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0013703017749050535, "bonus_nao_recebido": 0.9937040496316067, "conta_segunda_via": 0.0006147697459120873, "suporte_sem_sinal": 0.0007055774504719169, "fidelidade_resgate": 0.0002474887819038253, "desconto_retencao": 0.00017939837514579715, "beneficios_consulta": 0.002389892014822862, "vas_consulta": 0.00028123912819213906, "fidelidade_pontos": 6.447288999861726e-05, "conta_explicacao": 2.8553003627749626e-05, "internet_pacote_adicional": 2.6496462570477356e-05, "sem_correspondencia": 0.00038776074084271564}, "confidence": 0.9931316905072073, "input_tokens": 554, "latency_ms": 149.02312000003803} +{"id": "g0176-marketplace_compra-informal_abreviado-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"seguranca_fraude": 0.0012424700910827749, "marketplace_compra": 0.9944275182640648, "fidelidade_resgate": 0.0014281539697002165, "marketplace_pedido": 0.0012449276556533145, "parceiros_ofertas": 0.0002653292360673532, "fidelidade_pontos": 0.00015350221323206947, "plano_nova_linha": 0.00010322589194774646, "sem_correspondencia": 0.0011348726782517177}, "confidence": 0.9936314494446458, "input_tokens": 432, "latency_ms": 103.50132700000358} +{"id": "g0176-marketplace_compra-informal_abreviado-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"portabilidade": 0.0032403102074650297, "parceiros_ofertas": 0.03663176586573728, "vas_contratacao": 0.0023444987750824457, "vas_consulta": 0.0010627501527748742, "negociacao_divida": 0.0004404455950166817, "fidelidade_resgate": 0.2374930654166638, "roaming_cobranca": 0.00028477009084806263, "plano_nova_linha": 0.00046427163769374773, "marketplace_compra": 0.6926849374460705, "marketplace_pedido": 0.004650726385382308, "suporte_configuracao": 0.0055060559529464545, "sem_correspondencia": 0.015196402474318743}, "confidence": 0.6647472044866224, "input_tokens": 533, "latency_ms": 142.60446799994497} +{"id": "g0176-marketplace_compra-informal_abreviado-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.0017555138650889568, "marketplace_compra": 0.9935085652983277, "marketplace_pedido": 0.001474347987600425, "conta_pagamento_confirmacao": 0.0008029613201641239, "cancelamento_linha": 0.00016981564117272329, "fidelidade_resgate": 0.00045736502667272636, "parceiros_ofertas": 0.00013380793247837859, "sem_correspondencia": 0.0016976229284950137}, "confidence": 0.9925812174838027, "input_tokens": 420, "latency_ms": 103.26646999999411} +{"id": "g0176-marketplace_compra-informal_abreviado-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"negociacao_religacao": 0.0022992011165787122, "fidelidade_resgate": 0.00046475067685879665, "parceiros_ofertas": 0.0003437845206590217, "plano_nova_linha": 0.00027100162688943185, "recarga_realizar": 0.0002533660983209844, "seguranca_fraude": 8.98083910977234e-05, "beneficios_consulta": 0.00012424954266158575, "suporte_chip_esim": 0.00017812800176217003, "internet_consumo": 0.0004442267220582872, "roaming_duvida": 6.818540694580356e-05, "vas_contratacao": 0.00035304411372958516, "internet_pacote_adicional": 0.00046920632380298064, "marketplace_pedido": 0.01352090264194502, "conta_segunda_via": 0.007679492520953946, "marketplace_compra": 0.9028276498312451, "sem_correspondencia": 0.07061300246449093}, "confidence": 0.896349493153328, "input_tokens": 661, "latency_ms": 178.82017700003416} +{"id": "g0176-marketplace_compra-informal_abreviado-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.004909437311055986, "fidelidade_resgate": 0.004260286960781058, "marketplace_compra": 0.958674824278595, "sem_correspondencia": 0.032155451449567954}, "confidence": 0.9448997657047932, "input_tokens": 318, "latency_ms": 77.13357900001938} +{"id": "g0176-marketplace_compra-informal_abreviado-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"vas_contratacao": 0.0007592850356293855, "conta_vencimento": 0.00028124456517318103, "recarga_realizar": 0.00043544102681841636, "conta_pagamento_confirmacao": 0.0003805307711595292, "marketplace_pedido": 0.0005786635447581771, "seguranca_fraude": 0.0009511260186950844, "parceiros_ofertas": 0.18849897065732113, "roaming_duvida": 0.00033230422100496266, "marketplace_compra": 0.7657427894887595, "cancelamento_linha": 0.0002782010793452085, "fidelidade_resgate": 0.03370909308742848, "plano_nova_linha": 0.00039022594850382253, "plano_consulta": 0.00011242355167651104, "internet_pacote_adicional": 0.00012645979552523915, "suporte_sem_sinal": 7.855018213375411e-05, "sem_correspondencia": 0.007344691026067577}, "confidence": 0.7501256421213435, "input_tokens": 638, "latency_ms": 172.54264100000682} +{"id": "g0176-marketplace_compra-informal_abreviado-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.003012505948910164, "plano_nova_linha": 0.0025676529896976486, "marketplace_compra": 0.9838857760196644, "sem_correspondencia": 0.010534065041727821}, "confidence": 0.9785143680262193, "input_tokens": 318, "latency_ms": 76.0235709999506} +{"id": "g0176-marketplace_compra-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.005103722454931316, "suporte_configuracao": 0.0010171349483690264, "internet_pacote_adicional": 0.003237118763919357, "parceiros_ofertas": 0.0011121740010802915, "conta_contestacao": 0.002779977712543327, "desconto_retencao": 0.010217154919097464, "plano_troca": 0.023122458708729154, "vas_cancelamento": 0.0010803560123538408, "suporte_chip_esim": 0.012077538507871763, "vas_consulta": 0.013172870179926084, "marketplace_compra": 0.006837821809468989, "troca_numero": 0.002653477858615629, "beneficios_consulta": 0.0010539732792779876, "recarga_realizar": 0.01992487048751805, "recarga_saldo": 0.014350688903830178, "sem_correspondencia": 0.8822586614524676}, "confidence": 0.8744092388826321, "input_tokens": 625, "latency_ms": 169.45229800001016} +{"id": "g0176-marketplace_compra-informal_abreviado-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9760377061664416, "plano_nova_linha": 0.0045954570186002635, "fidelidade_resgate": 0.0024829588547367713, "sem_correspondencia": 0.016883877960221325}, "confidence": 0.9680502748885891, "input_tokens": 315, "latency_ms": 76.7819619999841} +{"id": "g0176-marketplace_compra-informal_abreviado-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0010537273161946, "marketplace_compra": 0.9917136223557201, "recarga_realizar": 0.0016398596485314035, "cadastro_atualizacao": 0.0008069932320077503, "fidelidade_resgate": 0.00045756093073443866, "reclamacao_atendimento": 0.000134898310756845, "internet_problema_conexao": 0.00010909572509645529, "recarga_nao_creditada": 7.347154149276874e-05, "portabilidade": 9.2484028586341e-05, "negociacao_divida": 1.3603615493470994e-05, "plano_troca": 6.478265685654086e-05, "conta_contestacao": 6.259376025631145e-05, "marketplace_pedido": 0.003340601498608182, "suporte_sem_sinal": 2.6755768428077663e-05, "plano_nova_linha": 3.160206691837917e-05, "sem_correspondencia": 0.00037834754431849546}, "confidence": 0.9911611971794348, "input_tokens": 643, "latency_ms": 174.72885300003327} +{"id": "g0176-marketplace_compra-informal_abreviado-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0018499237218556276, "recarga_realizar": 0.0019402126976958663, "marketplace_pedido": 0.027217920556630137, "plano_nova_linha": 0.000655354391166167, "fidelidade_resgate": 0.00036970468040879625, "internet_problema_conexao": 0.0004067345043948158, "marketplace_compra": 0.9168514346419665, "sem_correspondencia": 0.050708714805882175}, "confidence": 0.9049730681622473, "input_tokens": 414, "latency_ms": 105.2034489999869} +{"id": "g0176-marketplace_compra-informal_abreviado-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.000964344667277293, "plano_nova_linha": 0.0002438382354983614, "negociacao_religacao": 0.0006233739530134784, "fidelidade_resgate": 0.0001514813157052088, "recarga_nao_creditada": 0.00039310715967715774, "vas_consulta": 0.00046656815794373925, "marketplace_pedido": 0.0006079633137158835, "troca_numero": 0.0002929889883204922, "fidelidade_pontos": 0.0003193683940147166, "marketplace_compra": 0.9952380824370759, "roaming_pacote": 7.902660814306053e-05, "sem_correspondencia": 0.0006198567696148315}, "confidence": 0.9948051808404464, "input_tokens": 508, "latency_ms": 122.44474700003138} +{"id": "g0177-marketplace_compra-erros_digitacao-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.0012052476085410112, "marketplace_pedido": 0.000561842425767237, "parceiros_ofertas": 0.00043200799753758605, "plano_troca": 0.0002455748716156851, "fidelidade_resgate": 0.0003607411100713516, "vas_consulta": 0.0008351237515951527, "marketplace_compra": 0.9891168783756067, "sem_correspondencia": 0.00724258385926534}, "confidence": 0.9875621467149791, "input_tokens": 427, "latency_ms": 104.03038600003356} +{"id": "g0177-marketplace_compra-erros_digitacao-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0007761741792384811, "marketplace_compra": 0.9949592096120599, "bonus_nao_recebido": 0.0009961931092846293, "suporte_configuracao": 0.0007784295610904121, "cadastro_atualizacao": 0.0002938147633493065, "marketplace_pedido": 0.0010394458878860218, "plano_troca": 0.00012127131953403527, "roaming_cobranca": 8.925457835111951e-05, "suporte_sem_sinal": 0.00014714062569817164, "fidelidade_resgate": 2.8364734345805876e-05, "vas_cancelamento": 3.625466398858793e-05, "conta_debito_automatico_digital": 4.344178988832634e-05, "desconto_retencao": 0.0002219865838253467, "reclamacao_atendimento": 2.6074409363191502e-05, "plano_nova_linha": 2.461777563351256e-05, "sem_correspondencia": 0.00041832640646311475}, "confidence": 0.9946231569195307, "input_tokens": 687, "latency_ms": 183.19911200001116} +{"id": "g0177-marketplace_compra-erros_digitacao-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"recarga_realizar": 0.0027997653903274323, "portabilidade": 0.0035657726247587044, "marketplace_pedido": 0.004511655368612554, "marketplace_compra": 0.9791347283918385, "fidelidade_resgate": 0.0009305853133166964, "cancelamento_linha": 0.0001603292090580595, "conta_segunda_via": 0.0001705719246772946, "plano_nova_linha": 6.889073983830561e-05, "internet_consumo": 0.0003126431943745171, "parceiros_ofertas": 7.566571674655822e-05, "conta_vencimento": 7.262689435768254e-05, "sem_correspondencia": 0.008196765232093823}, "confidence": 0.9772378855183689, "input_tokens": 518, "latency_ms": 134.56763700003194} +{"id": "g0177-marketplace_compra-erros_digitacao-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.0007798435724921438, "vas_contratacao": 0.0003750416965482581, "reclamacao_atendimento": 0.0005753071927017212, "suporte_sem_sinal": 0.0003036647310767411, "marketplace_pedido": 0.0010977317995658979, "marketplace_compra": 0.9948081756665932, "parceiros_ofertas": 0.00021115137084385906, "internet_problema_conexao": 0.00019964070001660589, "portabilidade": 0.00019043200585150974, "plano_nova_linha": 3.1165507446691035e-05, "troca_numero": 8.993578253484836e-05, "sem_correspondencia": 0.0013379099743285811}, "confidence": 0.9943361916362833, "input_tokens": 531, "latency_ms": 142.2590029999924} +{"id": "g0177-marketplace_compra-erros_digitacao-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.0018981129908970961, "parceiros_ofertas": 0.0012172386001568414, "vas_cancelamento": 0.0014315873608443657, "recarga_saldo": 0.0005318710625115582, "marketplace_compra": 0.9806679588159273, "marketplace_pedido": 0.0010547143926219903, "plano_nova_linha": 0.00012398155266656852, "sem_correspondencia": 0.013074535224374306}, "confidence": 0.977906238646774, "input_tokens": 433, "latency_ms": 103.672945000028} +{"id": "g0177-marketplace_compra-erros_digitacao-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.002523677580181803, "marketplace_compra": 0.9874464327204358, "marketplace_pedido": 0.0022029547585926002, "plano_nova_linha": 0.0012573275652651504, "fidelidade_pontos": 0.0005850211829687934, "fidelidade_resgate": 0.00040549366089309794, "parceiros_ofertas": 0.00034055971004377366, "sem_correspondencia": 0.00523853282161891}, "confidence": 0.9856530659662128, "input_tokens": 439, "latency_ms": 104.8886329999732} +{"id": "g0177-marketplace_compra-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0024333953893396444, "parceiros_ofertas": 0.14860270636178935, "troca_numero": 0.011053627870863756, "fidelidade_pontos": 0.003282766331560337, "plano_nova_linha": 0.2364238034810046, "marketplace_pedido": 0.05472463327583769, "fidelidade_resgate": 0.06342245848088544, "sem_correspondencia": 0.48005660880871925}, "confidence": 0.40577898149567915, "input_tokens": 417, "latency_ms": 102.81498199998396} +{"id": "g0177-marketplace_compra-erros_digitacao-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.0036629328360314435, "plano_nova_linha": 0.0020878207571132907, "marketplace_compra": 0.9790918037551256, "sem_correspondencia": 0.015157442651729712}, "confidence": 0.9721224050068339, "input_tokens": 324, "latency_ms": 78.64211899999418} +{"id": "g0177-marketplace_compra-erros_digitacao-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0027083718516677244, "internet_problema_conexao": 0.0020454179708087085, "suporte_chip_esim": 0.0726099616186865, "recarga_realizar": 0.0020438287984696577, "marketplace_pedido": 0.004134632884356993, "vas_cancelamento": 0.00025478406410891276, "plano_nova_linha": 0.0002993949989342646, "marketplace_compra": 0.9092567883828881, "fidelidade_resgate": 0.0005002197479503583, "plano_troca": 9.634822609849867e-05, "cancelamento_linha": 0.0003061309617656127, "sem_correspondencia": 0.005744120494264645}, "confidence": 0.9010074055086054, "input_tokens": 540, "latency_ms": 141.9315010000446} +{"id": "g0177-marketplace_compra-erros_digitacao-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9378194809457844, "fidelidade_resgate": 0.0063733997385554565, "plano_nova_linha": 0.00339405913143151, "sem_correspondencia": 0.05241306018422857}, "confidence": 0.9170926412610462, "input_tokens": 321, "latency_ms": 77.10102499999039} +{"id": "g0177-marketplace_compra-erros_digitacao-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9868742813983973, "plano_nova_linha": 0.0025918509560295317, "fidelidade_resgate": 0.001783499988985218, "sem_correspondencia": 0.008750367656588041}, "confidence": 0.9824990418645294, "input_tokens": 326, "latency_ms": 78.05777600003694} +{"id": "g0177-marketplace_compra-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.12557465463847697, "plano_nova_linha": 0.011497792242304013, "marketplace_pedido": 0.029801353591604834, "sem_correspondencia": 0.8331261995276142}, "confidence": 0.7775015993701523, "input_tokens": 324, "latency_ms": 79.30434299998979} +{"id": "g0181-marketplace_compra-indireto_multiplo-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.011813994081770264, "parceiros_ofertas": 0.0004687823159947098, "fidelidade_resgate": 0.0009963224914174332, "marketplace_compra": 0.681195595087305, "cadastro_atualizacao": 0.2755846744689213, "conta_contestacao": 0.00018913929485743378, "troca_numero": 8.166003080759111e-05, "conta_vencimento": 0.00010280667755675277, "conta_segunda_via": 0.000245226819196333, "fidelidade_pontos": 5.7101694811250135e-05, "marketplace_pedido": 0.006680558732279144, "sem_correspondencia": 0.022584138305082786}, "confidence": 0.652213376458878, "input_tokens": 565, "latency_ms": 152.45328500003552} +{"id": "g0181-marketplace_compra-indireto_multiplo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"fidelidade_pontos": 0.0008066227626168425, "suporte_sem_sinal": 0.00116144094431188, "conta_vencimento": 0.0020234014641491277, "marketplace_pedido": 0.8813928539661802, "plano_nova_linha": 0.0003875638539297239, "roaming_duvida": 0.00027170555258594517, "desconto_retencao": 0.03607215030020683, "vas_contratacao": 0.00012714475167065935, "fidelidade_resgate": 0.0007567867553832045, "parceiros_ofertas": 0.058984189933059095, "vas_consulta": 0.0002442037204153756, "sem_correspondencia": 0.017771935995491282}, "confidence": 0.8706103861449237, "input_tokens": 545, "latency_ms": 143.14502900003845} +{"id": "g0181-marketplace_compra-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["bonus_nao_recebido"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.005046499989108579, "reclamacao_atendimento": 0.0030961843377993754, "negociacao_divida": 0.006289125540321962, "negociacao_religacao": 0.0014295150200333397, "parceiros_ofertas": 0.18981936671297614, "cadastro_atualizacao": 0.0023487436183656004, "conta_vencimento": 0.0041894607955975955, "suporte_sem_sinal": 0.0004569172194200934, "fidelidade_resgate": 0.015049020712260082, "plano_nova_linha": 0.003483976590429286, "marketplace_pedido": 0.25637467516299395, "sem_correspondencia": 0.512416514300694}, "confidence": 0.4680907428734844, "input_tokens": 565, "latency_ms": 150.03879199997527} +{"id": "g0181-marketplace_compra-indireto_multiplo-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.01422820265634436, "marketplace_compra": 0.9355090728307844, "plano_nova_linha": 0.00902672782043298, "sem_correspondencia": 0.041235996692438076}, "confidence": 0.9140120971077129, "input_tokens": 344, "latency_ms": 82.3976700000344} +{"id": "g0181-marketplace_compra-indireto_multiplo-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"vas_cancelamento": 0.000978323082841394, "conta_debito_automatico_digital": 0.00035914686233574477, "fidelidade_resgate": 0.00024067043431681492, "portabilidade": 0.0002701972141325046, "conta_contestacao": 0.0004868506067747656, "parceiros_ofertas": 0.0003188939969515102, "plano_nova_linha": 0.00015268414274037276, "internet_consumo": 0.00014565832865870776, "marketplace_compra": 0.9653373200084713, "marketplace_pedido": 0.0002506144731004317, "suporte_chip_esim": 5.0045515417033116e-05, "roaming_duvida": 0.00012540209726902957, "desconto_retencao": 0.00038637396934185756, "seguranca_perda_roubo": 0.00016702342109754274, "suporte_sem_sinal": 3.072290058429245e-05, "sem_correspondencia": 0.030700072945966803}, "confidence": 0.9630264746757026, "input_tokens": 674, "latency_ms": 181.71646199999714} +{"id": "g0181-marketplace_compra-indireto_multiplo-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 164, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0036637756713701407, "seguranca_fraude": 0.00030749113838504774, "fidelidade_resgate": 0.00099204277877398, "conta_contestacao": 0.0002456518021565702, "vas_cancelamento": 0.0004501124012405283, "marketplace_pedido": 0.0009785995201499426, "recarga_saldo": 0.0006382600111947872, "plano_nova_linha": 0.0018543876717932633, "conta_vencimento": 0.0012275786765850371, "marketplace_compra": 0.9582736696096337, "reclamacao_atendimento": 0.013363049726150992, "sem_correspondencia": 0.01800538099256605}, "confidence": 0.9544803668468734, "input_tokens": 576, "latency_ms": 149.46665499996925} +{"id": "g0181-marketplace_compra-indireto_multiplo-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.009283895462216923, "marketplace_compra": 0.9749488849297555, "internet_pacote_adicional": 0.0013202187325849388, "marketplace_pedido": 0.001041539769727673, "conta_contestacao": 0.001819778078730903, "plano_consulta": 0.0016894915423925926, "recarga_realizar": 0.0011572090132562455, "plano_nova_linha": 0.00020087953484170036, "fidelidade_resgate": 0.0003100276681161458, "beneficios_consulta": 5.431068838824166e-05, "parceiros_ofertas": 0.00012560486173643465, "suporte_chip_esim": 7.044154837389958e-05, "roaming_cobranca": 3.438672963904846e-05, "negociacao_divida": 6.692023152417044e-05, "roaming_duvida": 9.087438819978712e-05, "sem_correspondencia": 0.007785536820515771}, "confidence": 0.9732788105917395, "input_tokens": 669, "latency_ms": 178.9995929999577} +{"id": "g0181-marketplace_compra-indireto_multiplo-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0026435373999093787, "roaming_duvida": 0.0016648724310063462, "cadastro_atualizacao": 0.001159160529697821, "internet_pacote_adicional": 0.003082700191329971, "roaming_pacote": 0.000758658822478555, "marketplace_pedido": 0.0014449813215879255, "marketplace_compra": 0.9621173003673401, "bonus_nao_recebido": 0.00048745104192922595, "fidelidade_resgate": 0.001409361593139174, "plano_nova_linha": 0.002017129494926559, "recarga_saldo": 0.0011785386196053057, "sem_correspondencia": 0.022036308187049665}, "confidence": 0.9586734185825528, "input_tokens": 573, "latency_ms": 148.43777900000532} +{"id": "g0181-marketplace_compra-indireto_multiplo-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"conta_debito_automatico_digital": 0.003936207729715397, "marketplace_pedido": 0.2157137084866581, "reclamacao_atendimento": 0.0007532014812610941, "fidelidade_resgate": 0.0005291331454781161, "portabilidade": 0.000469603940477448, "parceiros_ofertas": 0.0009388805620156466, "conta_explicacao": 0.0024756197216919255, "plano_nova_linha": 0.00035153668852555314, "conta_contestacao": 0.0011108578273855273, "marketplace_compra": 0.7629822453839449, "internet_pacote_adicional": 0.0003358993025230095, "sem_correspondencia": 0.010403105730323471}, "confidence": 0.741435176782485, "input_tokens": 573, "latency_ms": 152.09532899996248} +{"id": "g0181-marketplace_compra-indireto_multiplo-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"cadastro_atualizacao": 0.0037000847201521586, "roaming_cobranca": 0.0005044588325832452, "vas_consulta": 0.0013493814280936462, "troca_numero": 0.0007827105277577383, "parceiros_ofertas": 0.0006236754582076286, "marketplace_pedido": 0.026416797488288884, "conta_segunda_via": 0.0008201394412782648, "suporte_sem_sinal": 0.0001925091277349337, "fidelidade_resgate": 0.0030159277479611356, "recarga_saldo": 0.0011264385181784136, "recarga_nao_creditada": 0.0026066948066983116, "marketplace_compra": 0.7409160275603464, "atendimento_humano": 0.000374851227296236, "conta_pagamento_confirmacao": 0.001063991965513454, "plano_nova_linha": 0.002154843768243641, "sem_correspondencia": 0.21435146738166608}, "confidence": 0.723643762731036, "input_tokens": 666, "latency_ms": 178.81700300000603} +{"id": "g0181-marketplace_compra-indireto_multiplo-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["marketplace_pedido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9668653639062693, "marketplace_pedido": 0.018167805613073327, "parceiros_ofertas": 0.0008525886109223771, "reclamacao_atendimento": 0.0013781061987860862, "fidelidade_resgate": 0.001566067100840461, "internet_problema_conexao": 0.0007606917284662699, "plano_nova_linha": 0.0004370180987650181, "sem_correspondencia": 0.009972358742877083}, "confidence": 0.9621318444643078, "input_tokens": 462, "latency_ms": 111.83950299999879} +{"id": "g0181-marketplace_compra-indireto_multiplo-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 144, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.023028093915993128, "marketplace_compra": 0.8991816496263038, "fidelidade_resgate": 0.007507446363871208, "sem_correspondencia": 0.07028281009383189}, "confidence": 0.8655755328350717, "input_tokens": 345, "latency_ms": 83.66371399995387} +{"id": "g0184-marketplace_pedido-erros_digitacao-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.0002533250724944287, "parceiros_ofertas": 0.0002458412986479851, "internet_problema_conexao": 0.0004278982437428781, "portabilidade": 0.0002878043419659488, "marketplace_pedido": 0.995551295646458, "fidelidade_pontos": 0.0002919674322383883, "marketplace_compra": 7.660694523024941e-05, "sem_correspondencia": 0.002865261019222203}, "confidence": 0.9949157664530951, "input_tokens": 417, "latency_ms": 102.93005500000163} +{"id": "g0184-marketplace_pedido-erros_digitacao-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.004902475239729608, "vas_cancelamento": 0.00032464285398776607, "portabilidade": 0.0004451753101384263, "atendimento_humano": 0.0005100291288700811, "suporte_sem_sinal": 0.00029671844389809836, "roaming_duvida": 0.0001592112235789871, "troca_numero": 0.00030464613085641516, "plano_troca": 0.00033062055698748175, "conta_explicacao": 0.0008426684243117892, "parceiros_ofertas": 7.748745940773135e-05, "conta_segunda_via": 0.002491948435917902, "seguranca_perda_roubo": 0.004632347878478938, "recarga_nao_creditada": 0.0014942503332813566, "vas_contratacao": 0.0015277777810554583, "marketplace_pedido": 0.8810014020244089, "sem_correspondencia": 0.10065859877509108}, "confidence": 0.8730681621593696, "input_tokens": 634, "latency_ms": 169.64451500001587} +{"id": "g0184-marketplace_pedido-erros_digitacao-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.001164579281834421, "marketplace_pedido": 0.9833523852968131, "marketplace_compra": 0.002669455165702995, "sem_correspondencia": 0.012813580255649435}, "confidence": 0.9778031803957509, "input_tokens": 317, "latency_ms": 76.75271199997269} +{"id": "g0184-marketplace_pedido-erros_digitacao-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"negociacao_religacao": 0.0007458755256651719, "plano_consulta": 0.00033354181299011026, "suporte_sem_sinal": 0.00072218382808237, "conta_segunda_via": 0.0003127976163823116, "marketplace_pedido": 0.9918532122615438, "parceiros_ofertas": 0.0002222602869398925, "recarga_saldo": 0.00012031680009669532, "suporte_configuracao": 0.0003252838036738987, "marketplace_compra": 0.000765651843370487, "plano_nova_linha": 5.1784439373759256e-05, "atendimento_humano": 0.001162109877860537, "sem_correspondencia": 0.003384981904020758}, "confidence": 0.9911125951944115, "input_tokens": 530, "latency_ms": 142.0682050000437} +{"id": "g0184-marketplace_pedido-erros_digitacao-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"suporte_chip_esim": 0.0057203176692280705, "recarga_saldo": 0.0002784605070543626, "recarga_realizar": 0.0011185011854819157, "bonus_nao_recebido": 0.0003402612786740905, "parceiros_ofertas": 0.0004527444339654287, "marketplace_pedido": 0.9146311306315578, "marketplace_compra": 0.005503434749459054, "sem_correspondencia": 0.07195514954457932}, "confidence": 0.9024355778646375, "input_tokens": 433, "latency_ms": 103.13892099998156} +{"id": "g0184-marketplace_pedido-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.004986902944051052, "conta_contestacao": 0.0020592439064822704, "cancelamento_linha": 0.0008355816454689844, "portabilidade": 0.0006564262273215426, "suporte_chip_esim": 0.0008794380765015275, "parceiros_ofertas": 0.00025755736162611355, "internet_consumo": 0.0018883245202893947, "beneficios_consulta": 0.00044096900221779386, "suporte_sem_sinal": 0.06385756383518726, "roaming_pacote": 0.0012518607393731062, "marketplace_compra": 0.0005679032108469342, "sem_correspondencia": 0.922318228530634}, "confidence": 0.9152562493061462, "input_tokens": 518, "latency_ms": 135.19212900001776} +{"id": "g0184-marketplace_pedido-erros_digitacao-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0009676052404414541, "marketplace_pedido": 0.9928497449664567, "marketplace_compra": 0.0015044931922761939, "sem_correspondencia": 0.004678156600825632}, "confidence": 0.9904663266219423, "input_tokens": 308, "latency_ms": 77.13474000001952} +{"id": "g0184-marketplace_pedido-erros_digitacao-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"conta_explicacao": 0.0018303561819712464, "vas_consulta": 0.00026434673393841037, "suporte_configuracao": 0.0002754179192115985, "beneficios_consulta": 0.00016835991813529273, "suporte_chip_esim": 0.00028194362035902505, "plano_consulta": 0.00018385602759228925, "plano_nova_linha": 0.005268576061172026, "cancelamento_linha": 0.00014456287460463268, "suporte_sem_sinal": 0.000708297022871212, "marketplace_pedido": 0.9689629182536019, "marketplace_compra": 0.013499656887691006, "desconto_retencao": 0.00029239427541395945, "conta_debito_automatico_digital": 0.00014003191937919993, "internet_consumo": 0.0008740268064491824, "parceiros_ofertas": 8.82544670065987e-05, "sem_correspondencia": 0.0070170010306023975}, "confidence": 0.9668937794705086, "input_tokens": 643, "latency_ms": 175.5755560000125} +{"id": "g0184-marketplace_pedido-erros_digitacao-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0026167398991767633, "marketplace_pedido": 0.9755048789297219, "marketplace_compra": 0.0043530576641207, "sem_correspondencia": 0.017525323506980623}, "confidence": 0.9673398385729626, "input_tokens": 311, "latency_ms": 77.57538800001385} +{"id": "g0184-marketplace_pedido-erros_digitacao-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"internet_consumo": 0.005233043759912616, "plano_nova_linha": 0.0014130882308953333, "desconto_retencao": 0.0008775202418324988, "recarga_saldo": 0.0010467404811523525, "plano_troca": 0.008957537695710394, "roaming_duvida": 0.0016525497006719208, "parceiros_ofertas": 0.00025000286818795066, "recarga_realizar": 0.00030410943273009264, "bonus_nao_recebido": 0.0012221424496447048, "negociacao_divida": 0.50588666891877, "marketplace_compra": 0.00039000042782289716, "recarga_nao_creditada": 0.0012814467164947903, "marketplace_pedido": 0.02530588993252647, "conta_vencimento": 0.011025564389794611, "conta_segunda_via": 0.0017377047447377134, "sem_correspondencia": 0.4334159900091156}, "confidence": 0.4729457801800213, "input_tokens": 641, "latency_ms": 173.86852499998895} +{"id": "g0184-marketplace_pedido-erros_digitacao-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0010356669514427809, "plano_troca": 0.0005268830659605911, "vas_consulta": 0.0008952903908482243, "marketplace_compra": 0.002341281581862282, "conta_explicacao": 0.00014766368907519667, "roaming_pacote": 0.0008200714666724387, "marketplace_pedido": 0.9845716384757874, "sem_correspondencia": 0.009661504378350925}, "confidence": 0.9823675868294716, "input_tokens": 414, "latency_ms": 104.49061500003154} +{"id": "g0184-marketplace_pedido-erros_digitacao-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.000980403983367603, "marketplace_compra": 0.0014671515513899997, "seguranca_perda_roubo": 0.0009222528336523619, "cadastro_atualizacao": 0.0009326080609973258, "conta_pagamento_confirmacao": 0.0004486945222345845, "suporte_configuracao": 0.0004694584733305745, "plano_consulta": 0.0005893255328937215, "reclamacao_atendimento": 0.0009852826846245611, "parceiros_ofertas": 0.0004579895204002903, "conta_contestacao": 0.0003178778662912891, "plano_troca": 0.0004137483974386823, "recarga_realizar": 0.0006347134432352865, "roaming_cobranca": 0.0009504621736349886, "marketplace_pedido": 0.9898221459036385, "internet_consumo": 0.00012509696466231457, "sem_correspondencia": 0.0004827880882079465}, "confidence": 0.9891436222972144, "input_tokens": 649, "latency_ms": 175.22929799997655} +{"id": "g0186-marketplace_pedido-emocional-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.4930400847760486, "beneficios_consulta": 0.0008633050168770848, "seguranca_perda_roubo": 0.0003758611722777119, "marketplace_compra": 0.0008010857956508621, "cancelamento_linha": 0.0005677895000861008, "internet_consumo": 0.0002907303812624987, "suporte_sem_sinal": 0.0005586691076688575, "conta_explicacao": 0.00021903850740229708, "recarga_realizar": 0.0002785262861979011, "parceiros_ofertas": 1.9449080489458112e-05, "bonus_nao_recebido": 0.0032752429717008515, "plano_consulta": 0.0005001589239344563, "seguranca_fraude": 0.0002658623929610265, "roaming_duvida": 0.0016749040484095872, "marketplace_pedido": 0.4431397444996913, "sem_correspondencia": 0.054129547539341565}, "confidence": 0.4592427570944517, "input_tokens": 662, "latency_ms": 178.47832100000005} +{"id": "g0186-marketplace_pedido-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.026434550463108646, "parceiros_ofertas": 0.009585651537444406, "marketplace_compra": 0.024544497749620708, "sem_correspondencia": 0.9394353002498262}, "confidence": 0.9192470669997683, "input_tokens": 309, "latency_ms": 76.54974299998685} +{"id": "g0186-marketplace_pedido-emocional-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"internet_consumo": 0.0017042140559151557, "conta_debito_automatico_digital": 0.00018325652672682667, "marketplace_pedido": 0.8593271397101788, "parceiros_ofertas": 0.0004038526149060412, "portabilidade": 0.00039491238206734703, "roaming_pacote": 0.0004116547428067786, "plano_consulta": 0.00036081995646669265, "bonus_nao_recebido": 0.00014088670920429282, "marketplace_compra": 0.12853953921020023, "internet_problema_conexao": 0.00031664975490125686, "suporte_chip_esim": 0.0001655510545508746, "conta_explicacao": 3.9233645593388714e-05, "plano_troca": 2.9658522721322552e-05, "beneficios_consulta": 0.00019928327935360817, "roaming_duvida": 3.087862517849673e-05, "sem_correspondencia": 0.007752469209228897}, "confidence": 0.8499489490241906, "input_tokens": 659, "latency_ms": 177.71905199998628} +{"id": "g0186-marketplace_pedido-emocional-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.0014619748201807423, "marketplace_pedido": 0.989264017271149, "parceiros_ofertas": 0.001697435791354102, "sem_correspondencia": 0.007576572117316118}, "confidence": 0.9856853563615323, "input_tokens": 318, "latency_ms": 76.57754799998884} +{"id": "g0186-marketplace_pedido-emocional-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"atendimento_humano": 0.003906735035310997, "recarga_realizar": 0.0011139615849205555, "fidelidade_resgate": 0.0018873782231823171, "parceiros_ofertas": 0.0003314071217457847, "marketplace_pedido": 0.9419768151001905, "marketplace_compra": 0.0009154607562624512, "cancelamento_linha": 0.00027546633652045694, "sem_correspondencia": 0.049592775841866846}, "confidence": 0.9336877886859323, "input_tokens": 413, "latency_ms": 104.89860199999157} +{"id": "g0186-marketplace_pedido-emocional-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9839085541015631, "marketplace_compra": 0.002331889296287441, "parceiros_ofertas": 0.0013607394743116496, "sem_correspondencia": 0.0123988171278378}, "confidence": 0.9785447388020844, "input_tokens": 321, "latency_ms": 77.7617989999726} +{"id": "g0186-marketplace_pedido-emocional-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_nao_creditada": 0.00036754706049167696, "marketplace_pedido": 0.9968698520458179, "parceiros_ofertas": 0.0005381031386255877, "internet_pacote_adicional": 0.0002831853270801298, "desconto_retencao": 5.549130635409327e-05, "seguranca_fraude": 4.40605565971056e-05, "roaming_duvida": 3.53355488067954e-05, "plano_nova_linha": 6.0882363613013476e-05, "conta_vencimento": 4.0784966267698404e-05, "recarga_realizar": 9.44606630431687e-06, "marketplace_compra": 0.0004575994691691562, "sem_correspondencia": 0.0012377121508725995}, "confidence": 0.9965852931408921, "input_tokens": 532, "latency_ms": 142.06009800000174} +{"id": "g0186-marketplace_pedido-emocional-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"plano_troca": 0.003177135352106069, "suporte_sem_sinal": 0.00027153962729753776, "seguranca_fraude": 0.00032738691330332347, "roaming_duvida": 0.00017717983970870314, "roaming_pacote": 0.000502087331015522, "marketplace_pedido": 0.7867905229984868, "marketplace_compra": 0.0012396266175056102, "conta_vencimento": 0.0001759385476948139, "recarga_realizar": 0.00031531697884314705, "parceiros_ofertas": 1.5744302259225055e-05, "recarga_saldo": 0.00018690983506208325, "sem_correspondencia": 0.2068206116567171}, "confidence": 0.7674078432710765, "input_tokens": 530, "latency_ms": 141.55008299997007} +{"id": "g0186-marketplace_pedido-emocional-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"conta_vencimento": 0.0004212574149636235, "parceiros_ofertas": 0.0004760696937572281, "seguranca_fraude": 0.000746851509562544, "marketplace_pedido": 0.9960834720609459, "marketplace_compra": 0.000649142291376844, "recarga_realizar": 9.303367899425771e-05, "troca_numero": 3.385335748875181e-05, "sem_correspondencia": 0.001496319992910872}, "confidence": 0.9955239680696525, "input_tokens": 418, "latency_ms": 101.79940199998327} +{"id": "g0186-marketplace_pedido-emocional-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9465632590073333, "parceiros_ofertas": 0.005671619526859003, "marketplace_compra": 0.006599035054291503, "sem_correspondencia": 0.041166086411516235}, "confidence": 0.9287510120097774, "input_tokens": 317, "latency_ms": 78.46661499996799} +{"id": "g0186-marketplace_pedido-emocional-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0008825605066071329, "marketplace_pedido": 0.9934180830383836, "marketplace_compra": 0.0016538686043362934, "sem_correspondencia": 0.004045487850673012}, "confidence": 0.9912241107178449, "input_tokens": 322, "latency_ms": 80.41461899995284} +{"id": "g0186-marketplace_pedido-emocional-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.005522468365812096, "conta_debito_automatico_digital": 0.0004768378253159857, "plano_consulta": 0.00047428762124408547, "reclamacao_atendimento": 0.0003478573677918926, "parceiros_ofertas": 0.0003139499076579238, "marketplace_pedido": 0.9839062015215894, "portabilidade": 0.00016165010561730798, "sem_correspondencia": 0.008796747284971337}, "confidence": 0.981607087453245, "input_tokens": 442, "latency_ms": 104.75064900003872} +{"id": "g0187-marketplace_pedido-longo_contexto-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 92, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 227, "length_bucket": "longo"}, "pred": "marketplace_pedido", "probabilities": {"conta_explicacao": 0.00161168438959176, "reclamacao_atendimento": 0.00221153543331077, "suporte_sem_sinal": 0.0001815503305442413, "vas_consulta": 0.00016621764052125555, "troca_numero": 0.00039654048832167153, "vas_cancelamento": 0.0003098701081090274, "parceiros_ofertas": 0.0005028834580632516, "portabilidade": 0.0002635211087701395, "internet_consumo": 0.0008913401509019668, "negociacao_divida": 0.0010316250279046603, "marketplace_pedido": 0.9714002979754212, "marketplace_compra": 0.02052855624163573, "fidelidade_pontos": 0.0001222643279243641, "conta_debito_automatico_digital": 0.00011629452766197386, "suporte_chip_esim": 8.01758690781664e-05, "sem_correspondencia": 0.00018564292223988794}, "confidence": 0.9694936511737825, "input_tokens": 699, "latency_ms": 184.28209899997228} +{"id": "g0187-marketplace_pedido-longo_contexto-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 216, "length_bucket": "longo"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.0018137496084132912, "parceiros_ofertas": 0.0015606865916387705, "marketplace_pedido": 0.9868187024758434, "sem_correspondencia": 0.009806861324104611}, "confidence": 0.9824249366344576, "input_tokens": 359, "latency_ms": 84.24469899995302} +{"id": "g0187-marketplace_pedido-longo_contexto-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9783813908357865, "parceiros_ofertas": 0.003213686175444706, "marketplace_compra": 0.004084385910206186, "sem_correspondencia": 0.014320537078562522}, "confidence": 0.9711751877810489, "input_tokens": 348, "latency_ms": 83.41803499996558} +{"id": "g0187-marketplace_pedido-longo_contexto-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.003972093484781316, "reclamacao_atendimento": 0.19765977853029232, "internet_problema_conexao": 0.0013397770198430021, "conta_explicacao": 0.00037716229390432775, "cancelamento_linha": 0.0017941282087282477, "marketplace_compra": 0.026119440760675097, "beneficios_consulta": 0.0006746436974893324, "fidelidade_pontos": 0.00013116342750870872, "suporte_sem_sinal": 0.00021232584362696632, "marketplace_pedido": 0.746672843654871, "recarga_nao_creditada": 0.00011065880482721488, "sem_correspondencia": 0.020935984273452612}, "confidence": 0.7236431021689501, "input_tokens": 564, "latency_ms": 146.36950199997045} +{"id": "g0187-marketplace_pedido-longo_contexto-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 178, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"conta_explicacao": 0.0006468984298160427, "internet_consumo": 0.0005287802867216271, "recarga_saldo": 0.0010173133170639057, "marketplace_pedido": 0.9924180925215429, "internet_problema_conexao": 0.0001933822520824745, "beneficios_consulta": 0.00010526953391641156, "vas_consulta": 0.00012029348972817931, "marketplace_compra": 0.0020788767030154825, "parceiros_ofertas": 5.841885769426815e-05, "internet_pacote_adicional": 2.448816847772099e-05, "seguranca_fraude": 2.5604391135469676e-05, "sem_correspondencia": 0.0027825820488055716}, "confidence": 0.9917288282053193, "input_tokens": 569, "latency_ms": 147.8063779999843} +{"id": "g0187-marketplace_pedido-longo_contexto-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.002118665639237626, "internet_pacote_adicional": 0.000604381652730657, "seguranca_perda_roubo": 0.001158777145107736, "marketplace_pedido": 0.9622406110547524, "vas_consulta": 0.0005687712188768313, "marketplace_compra": 0.014051115623215283, "parceiros_ofertas": 0.00013754002752668394, "conta_pagamento_confirmacao": 0.00011851287775447829, "bonus_nao_recebido": 0.00010042472614345201, "conta_contestacao": 1.7337800808197956e-05, "recarga_saldo": 8.12304603641433e-05, "sem_correspondencia": 0.01880263177348271}, "confidence": 0.9588079393324572, "input_tokens": 578, "latency_ms": 150.71456300000818} +{"id": "g0187-marketplace_pedido-longo_contexto-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 162, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9734592667132652, "marketplace_compra": 0.005169018035896642, "parceiros_ofertas": 0.0024745982135899645, "sem_correspondencia": 0.018897117037248154}, "confidence": 0.964612355617687, "input_tokens": 344, "latency_ms": 82.21356000001379} +{"id": "g0187-marketplace_pedido-longo_contexto-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.004133191629810944, "marketplace_pedido": 0.9821054892175964, "parceiros_ofertas": 0.0022989444284416635, "sem_correspondencia": 0.011462374724150981}, "confidence": 0.9761406522901286, "input_tokens": 347, "latency_ms": 83.77899599997818} +{"id": "g0187-marketplace_pedido-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0025523051728167483, "parceiros_ofertas": 0.00032728020216662355, "vas_consulta": 0.00036086758421336097, "fidelidade_resgate": 0.0002458730844408277, "vas_contratacao": 0.0006394844292434706, "marketplace_compra": 0.003303307891948432, "roaming_cobranca": 0.0006221226901129087, "cadastro_atualizacao": 0.0008925947022040295, "reclamacao_atendimento": 0.18002868357858062, "negociacao_divida": 0.00032200253084055527, "portabilidade": 0.3003397860838627, "sem_correspondencia": 0.5103656920495697}, "confidence": 0.4658534822358942, "input_tokens": 569, "latency_ms": 147.85491999998612} +{"id": "g0187-marketplace_pedido-longo_contexto-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 165, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.001547201959686081, "vas_cancelamento": 0.00028389455433279373, "roaming_duvida": 0.0004396717804639977, "conta_segunda_via": 0.0003851962380688139, "desconto_retencao": 0.0004350420574236053, "suporte_configuracao": 0.00024514866667958035, "conta_contestacao": 0.0003292571829147541, "recarga_saldo": 0.000398108386397098, "parceiros_ofertas": 0.0015857019191121869, "roaming_cobranca": 0.0003144011993800155, "negociacao_divida": 0.0036446787196699544, "vas_consulta": 0.010750367430885399, "marketplace_compra": 0.004435727992440953, "internet_pacote_adicional": 0.0023678149757252794, "marketplace_pedido": 0.9708297073102167, "sem_correspondencia": 0.0020080796266028467}, "confidence": 0.9688850211308978, "input_tokens": 696, "latency_ms": 190.86602099997663} +{"id": "g0187-marketplace_pedido-longo_contexto-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 152, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.016381664131326665, "parceiros_ofertas": 0.0011532305997159422, "marketplace_pedido": 0.9670576438400159, "sem_correspondencia": 0.015407461428941343}, "confidence": 0.9560768584533549, "input_tokens": 339, "latency_ms": 83.31300200001124} +{"id": "g0187-marketplace_pedido-longo_contexto-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 200, "length_bucket": "longo"}, "pred": "marketplace_pedido", "probabilities": {"reclamacao_atendimento": 0.0014904177458288643, "atendimento_humano": 0.0004789471439435333, "desconto_retencao": 0.0008517908985224035, "cadastro_atualizacao": 0.0015694430314913182, "cancelamento_linha": 0.00041325366123412706, "internet_consumo": 0.0006660708828826255, "parceiros_ofertas": 0.00015167200475129012, "marketplace_pedido": 0.9915467881751044, "marketplace_compra": 0.0018636886190339153, "conta_debito_automatico_digital": 5.540219793403851e-05, "portabilidade": 9.687891752876122e-05, "negociacao_religacao": 0.00010565736637558114, "seguranca_perda_roubo": 6.021490164902738e-05, "vas_consulta": 2.9278525702673216e-05, "roaming_pacote": 5.573994488601625e-05, "sem_correspondencia": 0.0005647559831314441}, "confidence": 0.9909832407201115, "input_tokens": 678, "latency_ms": 182.795504000012} +{"id": "g0189-parceiros_ofertas-curto_neutro-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9660986781015996, "beneficios_consulta": 0.013710983147451563, "vas_contratacao": 0.005972649756836895, "sem_correspondencia": 0.01421768899411198}, "confidence": 0.9547982374687994, "input_tokens": 298, "latency_ms": 75.59233900002482} +{"id": "g0189-parceiros_ofertas-curto_neutro-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 0.0016101483669897748, "marketplace_pedido": 0.0002425325287831121, "cadastro_atualizacao": 0.00038175850490894376, "beneficios_consulta": 0.00019657804118101675, "marketplace_compra": 0.01956614000888929, "vas_contratacao": 0.0002738682907276036, "recarga_realizar": 0.00022474830504964384, "conta_explicacao": 0.00019810073966532253, "vas_consulta": 0.0005313041272728564, "parceiros_ofertas": 0.9731988157510004, "plano_nova_linha": 0.00021237080587278097, "sem_correspondencia": 0.003363634529659296}, "confidence": 0.9707623444556366, "input_tokens": 522, "latency_ms": 141.28445300002568} +{"id": "g0189-parceiros_ofertas-curto_neutro-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"conta_debito_automatico_digital": 0.00048654754554324777, "marketplace_pedido": 0.00017905947329772723, "fidelidade_resgate": 0.00019548165354138074, "vas_contratacao": 0.00025013454958594994, "vas_cancelamento": 0.00010388142222010778, "bonus_nao_recebido": 5.2502351408616236e-05, "reclamacao_atendimento": 5.173626442063378e-05, "marketplace_compra": 0.0011266354357074748, "beneficios_consulta": 0.0003781229385523535, "cadastro_atualizacao": 7.778608122008101e-05, "desconto_retencao": 0.0007661946035767167, "conta_vencimento": 0.0006185295008927741, "parceiros_ofertas": 0.9950573636751022, "plano_troca": 0.0002921431140178098, "conta_segunda_via": 7.800619507329764e-05, "sem_correspondencia": 0.00028587519583962565}, "confidence": 0.9947278545867759, "input_tokens": 671, "latency_ms": 179.59928699997363} +{"id": "g0189-parceiros_ofertas-curto_neutro-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_pacote": 0.002536039159564219, "cadastro_atualizacao": 0.0005313568848420778, "internet_consumo": 0.0013581470711360138, "vas_contratacao": 0.0012324492162473764, "marketplace_compra": 0.033774392098502935, "marketplace_pedido": 0.004126288766945679, "beneficios_consulta": 0.0005264014027676868, "conta_explicacao": 0.015386234940482281, "parceiros_ofertas": 0.9370594880161452, "plano_nova_linha": 0.0004968767230444426, "atendimento_humano": 0.00012825854761790197, "sem_correspondencia": 0.0028440671727040898}, "confidence": 0.9313376232903402, "input_tokens": 511, "latency_ms": 123.21319400001585} +{"id": "g0189-parceiros_ofertas-curto_neutro-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.004376029644516612, "parceiros_ofertas": 0.9709900227796722, "beneficios_consulta": 0.011153683217372711, "sem_correspondencia": 0.013480264358438422}, "confidence": 0.9613200303728965, "input_tokens": 298, "latency_ms": 77.39494999998442} +{"id": "g0189-parceiros_ofertas-curto_neutro-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.00027657123074714495, "beneficios_consulta": 0.00031579853846112557, "vas_contratacao": 0.00029254314620545994, "parceiros_ofertas": 0.9974105609717698, "conta_segunda_via": 0.00011327902680865065, "marketplace_compra": 0.0004931351057615268, "negociacao_divida": 2.6849171786859887e-05, "sem_correspondencia": 0.0010712628084594083}, "confidence": 0.9970406411105941, "input_tokens": 425, "latency_ms": 103.90309899997874} +{"id": "g0189-parceiros_ofertas-curto_neutro-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"cancelamento_linha": 0.0020602841570525224, "seguranca_perda_roubo": 0.002571959559190241, "marketplace_pedido": 0.0017789306069584314, "marketplace_compra": 0.04486747350707365, "desconto_retencao": 0.011215750528239858, "cadastro_atualizacao": 0.0010441430153134978, "reclamacao_atendimento": 0.0009392462438248768, "beneficios_consulta": 0.9103471886304726, "vas_contratacao": 0.0021937195869729765, "suporte_chip_esim": 0.00038819654964693224, "negociacao_religacao": 0.00048623795848056785, "sem_correspondencia": 0.022106869656773758}, "confidence": 0.9021969330514249, "input_tokens": 545, "latency_ms": 143.50117700001874} +{"id": "g0189-parceiros_ofertas-curto_neutro-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9646519858709162, "beneficios_consulta": 0.011704369656546035, "vas_contratacao": 0.004371128620358635, "sem_correspondencia": 0.019272515852179112}, "confidence": 0.9528693144945549, "input_tokens": 299, "latency_ms": 75.31210500002317} +{"id": "g0189-parceiros_ofertas-curto_neutro-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 29, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9538595323547471, "beneficios_consulta": 0.011127379351613485, "vas_contratacao": 0.005129158897112283, "sem_correspondencia": 0.02988392939652715}, "confidence": 0.9384793764729961, "input_tokens": 298, "latency_ms": 76.15662199998496} +{"id": "g0189-parceiros_ofertas-curto_neutro-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.0016589534530754091, "parceiros_ofertas": 0.9839359312282042, "beneficios_consulta": 0.0012485661613501346, "roaming_duvida": 0.0010202883936920966, "vas_contratacao": 0.00024245046348610015, "cadastro_atualizacao": 0.0002689259503544805, "marketplace_compra": 0.002661160062059263, "sem_correspondencia": 0.008963724287778339}, "confidence": 0.9816410642608048, "input_tokens": 422, "latency_ms": 103.3223559999783} +{"id": "g0189-parceiros_ofertas-curto_neutro-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"parceiros_ofertas": 0.29927649909125875, "fidelidade_pontos": 0.008869491468438425, "beneficios_consulta": 0.677546464479971, "troca_numero": 0.006986995165133907, "roaming_duvida": 0.000531898520907468, "atendimento_humano": 9.023219322511391e-05, "marketplace_pedido": 5.8361770494710256e-05, "seguranca_perda_roubo": 1.0490916874120834e-05, "plano_nova_linha": 0.00010171680826769352, "vas_contratacao": 2.3777040376051108e-05, "marketplace_compra": 0.0002687487377004073, "sem_correspondencia": 0.006235323807352465}, "confidence": 0.6482325067054228, "input_tokens": 512, "latency_ms": 122.11660999997775} +{"id": "g0189-parceiros_ofertas-curto_neutro-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.950496954919333, "beneficios_consulta": 0.012398414153239308, "vas_contratacao": 0.004635543167475603, "sem_correspondencia": 0.032469087759952164}, "confidence": 0.9339959398924438, "input_tokens": 297, "latency_ms": 77.05902599997216} +{"id": "g0190-parceiros_ofertas-informal_abreviado-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.023603387606386302, "marketplace_compra": 0.0030949305001749285, "marketplace_pedido": 0.005395498175235319, "vas_contratacao": 0.0006291292591654045, "desconto_retencao": 0.0017200798875761588, "parceiros_ofertas": 0.9256602051767779, "troca_numero": 0.0002934736367529059, "sem_correspondencia": 0.03960329575793095}, "confidence": 0.9150402344877462, "input_tokens": 407, "latency_ms": 107.37131799999133} +{"id": "g0190-parceiros_ofertas-informal_abreviado-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.002759003420040373, "suporte_sem_sinal": 0.0006146653381405192, "cadastro_atualizacao": 0.001311848865418349, "marketplace_pedido": 0.0005162655979135747, "fidelidade_pontos": 0.0006131752921781066, "vas_contratacao": 0.0005057039507841717, "portabilidade": 0.0006699421778744452, "marketplace_compra": 0.04912298289001986, "vas_cancelamento": 0.0004127514079947196, "parceiros_ofertas": 0.9415947430802917, "plano_nova_linha": 0.00023915846060529046, "sem_correspondencia": 0.0016397595187389853}, "confidence": 0.9362851742694089, "input_tokens": 537, "latency_ms": 142.46165999998084} +{"id": "g0190-parceiros_ofertas-informal_abreviado-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.6383835266894745, "vas_contratacao": 0.05578572649502132, "parceiros_ofertas": 0.154830951829745, "marketplace_pedido": 0.06319214222500025, "seguranca_perda_roubo": 0.0009686111727153584, "vas_cancelamento": 0.0002777895101510998, "marketplace_compra": 0.0005079556172400439, "sem_correspondencia": 0.08605329646065224}, "confidence": 0.5867240305022566, "input_tokens": 423, "latency_ms": 103.15724100001944} +{"id": "g0190-parceiros_ofertas-informal_abreviado-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 31, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_consulta": 0.009432443386827992, "beneficios_consulta": 0.7071772387721703, "conta_segunda_via": 0.0026323504438531564, "suporte_sem_sinal": 0.0021469942576758747, "marketplace_compra": 0.0944607943726517, "negociacao_divida": 0.00835355422296919, "troca_numero": 0.0020200685362619566, "vas_contratacao": 0.022080068083234265, "suporte_chip_esim": 0.0007667754075462187, "parceiros_ofertas": 0.13928075695368958, "marketplace_pedido": 0.00018516968361656754, "sem_correspondencia": 0.011463785879503158}, "confidence": 0.6805569877514586, "input_tokens": 530, "latency_ms": 142.26569400000244} +{"id": "g0190-parceiros_ofertas-informal_abreviado-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"marketplace_compra": 0.007079340399594264, "recarga_saldo": 0.006941205370197032, "marketplace_pedido": 0.006996506603838049, "vas_contratacao": 0.6317808238686273, "conta_segunda_via": 0.01047311885958185, "conta_debito_automatico_digital": 0.00925007397643926, "beneficios_consulta": 0.010234622545087438, "sem_correspondencia": 0.31724430837663475}, "confidence": 0.5791780844212884, "input_tokens": 442, "latency_ms": 104.18711199997688} +{"id": "g0190-parceiros_ofertas-informal_abreviado-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["vas_contratacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"seguranca_perda_roubo": 0.004640350018937226, "vas_contratacao": 0.9639995494523402, "beneficios_consulta": 0.009524526863536577, "internet_pacote_adicional": 0.003327912167696925, "parceiros_ofertas": 0.0029426784093296143, "marketplace_pedido": 0.00017576956683842634, "marketplace_compra": 0.00033875624474938537, "sem_correspondencia": 0.015050457276571656}, "confidence": 0.9588566279455314, "input_tokens": 420, "latency_ms": 104.23281700002462} +{"id": "g0190-parceiros_ofertas-informal_abreviado-06-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.6738269875168172, "marketplace_pedido": 0.01467584344220436, "marketplace_compra": 0.1315195449975671, "internet_consumo": 0.0015292418633908312, "suporte_chip_esim": 0.0008255228855378357, "beneficios_consulta": 0.0003572760687014484, "vas_contratacao": 0.0001699833417665938, "sem_correspondencia": 0.17709559988401455}, "confidence": 0.6272308428763624, "input_tokens": 427, "latency_ms": 104.09026199999971} +{"id": "g0190-parceiros_ofertas-informal_abreviado-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 0.0035685023217600204, "marketplace_pedido": 0.0036836717780269895, "vas_contratacao": 0.0007365910160520275, "recarga_saldo": 0.0002346015983308879, "parceiros_ofertas": 0.8708870840606364, "beneficios_consulta": 0.07108990507123499, "conta_vencimento": 0.002403632232478189, "internet_consumo": 0.000663190232197332, "conta_explicacao": 0.0037589201827476527, "marketplace_compra": 0.012465920672952414, "roaming_pacote": 4.6327531662705904e-05, "sem_correspondencia": 0.030461653301920494}, "confidence": 0.859149546247967, "input_tokens": 514, "latency_ms": 136.5303279999921} +{"id": "g0190-parceiros_ofertas-informal_abreviado-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.5432665402560266, "internet_pacote_adicional": 0.0048493206425640235, "conta_contestacao": 0.0036442330421235713, "recarga_nao_creditada": 0.001704832881131491, "marketplace_pedido": 0.0023646292599751794, "parceiros_ofertas": 0.1837896471941849, "desconto_retencao": 0.004686889221172249, "vas_contratacao": 0.018364137429621043, "marketplace_compra": 0.005932529115649855, "internet_problema_conexao": 6.593952581029386e-05, "negociacao_divida": 0.003611159107331565, "sem_correspondencia": 0.22772014232440915}, "confidence": 0.5017453166429383, "input_tokens": 522, "latency_ms": 140.23631900005284} +{"id": "g0190-parceiros_ofertas-informal_abreviado-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 0.0014165031312069888, "beneficios_consulta": 0.0011335299764687256, "bonus_nao_recebido": 0.002235635136018921, "marketplace_compra": 0.0017911196176027806, "parceiros_ofertas": 0.9876185726703236, "vas_contratacao": 0.0003471290211765606, "marketplace_pedido": 0.00019605833365980095, "sem_correspondencia": 0.0052614521135427115}, "confidence": 0.9858497973375123, "input_tokens": 422, "latency_ms": 101.90482000001566} +{"id": "g0190-parceiros_ofertas-informal_abreviado-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"plano_troca": 0.006902209836578137, "marketplace_pedido": 0.0013897591041905448, "beneficios_consulta": 0.006371950342719832, "reclamacao_atendimento": 0.0007277817893719298, "conta_explicacao": 0.0012672347486538458, "vas_contratacao": 0.0009120162179821686, "parceiros_ofertas": 0.299293688945462, "suporte_sem_sinal": 0.00023443028364932144, "marketplace_compra": 0.659085301299507, "negociacao_divida": 0.0005083352889713968, "negociacao_religacao": 0.0004401419660997109, "sem_correspondencia": 0.022867150176814094}, "confidence": 0.6280930559630986, "input_tokens": 539, "latency_ms": 141.82512300004646} +{"id": "g0190-parceiros_ofertas-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.006904430374742628, "atendimento_humano": 0.0027483171052806736, "marketplace_pedido": 0.016221436548706062, "bonus_nao_recebido": 0.0015021144567420582, "marketplace_compra": 0.28756536702382424, "beneficios_consulta": 0.034710357471834444, "plano_consulta": 0.04032799341106309, "sem_correspondencia": 0.6100199836078068}, "confidence": 0.5543085526946364, "input_tokens": 425, "latency_ms": 102.64209299998583} +{"id": "g0194-parceiros_ofertas-longo_contexto-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.0007995896731398988, "marketplace_compra": 0.0005370700258299487, "vas_contratacao": 0.0004761376905761144, "beneficios_consulta": 0.0007188652154403359, "parceiros_ofertas": 0.988433342325057, "roaming_pacote": 0.0005927799727526957, "negociacao_divida": 0.00041006469926231946, "sem_correspondencia": 0.00803215039794183}, "confidence": 0.9867809626572078, "input_tokens": 446, "latency_ms": 105.80790099999149} +{"id": "g0194-parceiros_ofertas-longo_contexto-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.0008704593233945464, "parceiros_ofertas": 0.9855495619952086, "marketplace_pedido": 0.002104117416155836, "vas_cancelamento": 0.0008756406111602545, "seguranca_perda_roubo": 0.00020082367572860218, "conta_debito_automatico_digital": 0.0002648310357711487, "recarga_realizar": 0.00017490145714563408, "beneficios_consulta": 0.00014530432462245887, "bonus_nao_recebido": 7.298831877768474e-05, "reclamacao_atendimento": 4.759819651172992e-05, "marketplace_compra": 0.004076845784287359, "sem_correspondencia": 0.005616927861236233}, "confidence": 0.9842358858129551, "input_tokens": 584, "latency_ms": 151.2530100000049} +{"id": "g0194-parceiros_ofertas-longo_contexto-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"internet_pacote_adicional": 0.0005929153037928414, "atendimento_humano": 0.0004725091196884348, "suporte_chip_esim": 0.0006559413775464956, "conta_segunda_via": 0.0004042347910803705, "vas_contratacao": 0.004134341822555207, "marketplace_pedido": 0.0009240195958620519, "recarga_realizar": 0.0026727845966597044, "recarga_nao_creditada": 0.0001752717806961088, "seguranca_perda_roubo": 0.0007974295228865796, "marketplace_compra": 0.004300814993719728, "beneficios_consulta": 0.0005613727048610836, "negociacao_divida": 0.0006122173642378074, "internet_problema_conexao": 0.0008061486916342304, "parceiros_ofertas": 0.8637929495191258, "internet_consumo": 0.0010633934835587444, "sem_correspondencia": 0.11803365533209485}, "confidence": 0.8547124794870674, "input_tokens": 670, "latency_ms": 178.89603700001544} +{"id": "g0194-parceiros_ofertas-longo_contexto-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"roaming_cobranca": 0.0014730303209601352, "desconto_retencao": 0.000936428449918348, "plano_troca": 0.0012083951504340208, "reclamacao_atendimento": 0.00035192774524164284, "recarga_realizar": 0.0014448872264330695, "vas_contratacao": 0.7171704361594031, "seguranca_perda_roubo": 0.001271335256963192, "atendimento_humano": 0.00025086367145817345, "recarga_saldo": 0.0007003626173640638, "parceiros_ofertas": 0.2705542359136556, "conta_contestacao": 0.00042537840867529913, "marketplace_pedido": 5.413502874972663e-05, "marketplace_compra": 4.2105354758938186e-05, "negociacao_religacao": 8.727153368418833e-05, "beneficios_consulta": 9.153962576772971e-05, "sem_correspondencia": 0.003937667536532846}, "confidence": 0.6983151319033634, "input_tokens": 665, "latency_ms": 178.6484669999595} +{"id": "g0194-parceiros_ofertas-longo_contexto-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"bonus_nao_recebido": 0.0007928915788176332, "marketplace_pedido": 0.000150461723289718, "roaming_pacote": 0.0001315133124950135, "conta_contestacao": 0.0001534938562680919, "conta_vencimento": 0.00040340941708207577, "beneficios_consulta": 0.00018140028978579458, "plano_nova_linha": 0.0007476403387440525, "cancelamento_linha": 0.00014717376963153158, "conta_pagamento_confirmacao": 0.0012393729390880587, "marketplace_compra": 0.10961973463533314, "parceiros_ofertas": 0.8607588081966708, "atendimento_humano": 0.0002295994274083573, "vas_contratacao": 4.780019872808427e-05, "portabilidade": 0.00015676430260303477, "fidelidade_resgate": 0.00033320261536763505, "sem_correspondencia": 0.02490673339868694}, "confidence": 0.8514760620764488, "input_tokens": 646, "latency_ms": 175.179294999964} +{"id": "g0194-parceiros_ofertas-longo_contexto-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.8541624630785981, "beneficios_consulta": 0.0405201938900626, "vas_contratacao": 0.021726761177837534, "sem_correspondencia": 0.08359058185350172}, "confidence": 0.8055499507714644, "input_tokens": 333, "latency_ms": 78.46221200003356} +{"id": "g0194-parceiros_ofertas-longo_contexto-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_explicacao": 0.001435218040329646, "conta_pagamento_confirmacao": 0.00031154930351176454, "vas_contratacao": 0.00014320139561615686, "marketplace_pedido": 0.00023779939639347698, "plano_nova_linha": 0.0006516700959205032, "internet_pacote_adicional": 0.0009478642878483629, "beneficios_consulta": 0.004849594985179988, "negociacao_divida": 0.0004558028202362929, "roaming_pacote": 0.0013241722790762116, "marketplace_compra": 0.01690742996575012, "parceiros_ofertas": 0.9708488290390473, "suporte_configuracao": 0.0004230242757714842, "fidelidade_resgate": 0.00013021710500383483, "suporte_sem_sinal": 0.00014341500977415724, "seguranca_perda_roubo": 0.00014431462844272363, "sem_correspondencia": 0.0010458973720979588}, "confidence": 0.9689054176416504, "input_tokens": 669, "latency_ms": 179.48247999999012} +{"id": "g0194-parceiros_ofertas-longo_contexto-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.0025257677456646194, "vas_contratacao": 0.001418514588610205, "recarga_nao_creditada": 0.0005857064830841681, "conta_vencimento": 0.0010092087909950068, "recarga_saldo": 0.0005836347768342563, "negociacao_divida": 0.004422236791990803, "parceiros_ofertas": 0.8160029696516161, "vas_cancelamento": 0.00019636707510591525, "desconto_retencao": 0.16576613856312672, "beneficios_consulta": 0.0007858032139790491, "marketplace_compra": 0.00023337543710324915, "sem_correspondencia": 0.006470276881889962}, "confidence": 0.7992759668926719, "input_tokens": 553, "latency_ms": 145.35743000004686} +{"id": "g0194-parceiros_ofertas-longo_contexto-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.6134861531785132, "marketplace_compra": 0.04108987949507781, "vas_contratacao": 0.008214318419070759, "beneficios_consulta": 0.22199676806581908, "internet_consumo": 0.004576886356781083, "marketplace_pedido": 0.0009860533568201144, "recarga_nao_creditada": 0.00025388388316884735, "sem_correspondencia": 0.10939605724474925}, "confidence": 0.558269889346872, "input_tokens": 428, "latency_ms": 102.24873399999979} +{"id": "g0194-parceiros_ofertas-longo_contexto-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.0011114861241882585, "cadastro_atualizacao": 0.0004330614791491345, "marketplace_compra": 0.0011426256049748118, "beneficios_consulta": 0.0018317288249345102, "marketplace_pedido": 0.0004419930042743396, "parceiros_ofertas": 0.9873659409135771, "roaming_cobranca": 0.0011660189143312984, "sem_correspondencia": 0.006507145134570469}, "confidence": 0.9855610753298024, "input_tokens": 444, "latency_ms": 104.75825299999997} +{"id": "g0194-parceiros_ofertas-longo_contexto-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_segunda_via": 0.001254577558704174, "marketplace_pedido": 0.002269789882795414, "plano_troca": 0.001657618542017221, "marketplace_compra": 0.008287436941544274, "parceiros_ofertas": 0.9786065137042758, "vas_contratacao": 0.00021115032823810668, "beneficios_consulta": 0.00017392040435509925, "sem_correspondencia": 0.007538992638069917}, "confidence": 0.9755503013763152, "input_tokens": 455, "latency_ms": 113.98267199996326} +{"id": "g0199-suporte_sem_sinal-regionalismo-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_saldo": 0.0007177289242553149, "plano_consulta": 0.0004531235714216466, "conta_debito_automatico_digital": 0.0004586393351244964, "suporte_sem_sinal": 0.9933323257259451, "suporte_configuracao": 0.0004570569605173105, "suporte_chip_esim": 0.00012258506258341955, "atendimento_humano": 0.002376907298811382, "conta_explicacao": 9.317094625565736e-05, "roaming_cobranca": 0.0001686975955009059, "conta_contestacao": 2.0904259531872737e-05, "reclamacao_atendimento": 2.9806328684761305e-05, "plano_nova_linha": 3.3308554772011845e-05, "negociacao_religacao": 1.9811904889307752e-05, "internet_problema_conexao": 0.00022201733159022625, "internet_consumo": 2.1851305156011904e-05, "sem_correspondencia": 0.0014720648949607484}, "confidence": 0.9928878141076739, "input_tokens": 667, "latency_ms": 178.95153800003527} +{"id": "g0199-suporte_sem_sinal-regionalismo-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.001445551333060183, "conta_vencimento": 0.00021700998647512763, "vas_contratacao": 0.00017139649413960124, "vas_cancelamento": 0.00030838661486657835, "internet_pacote_adicional": 0.0007854006457863191, "internet_problema_conexao": 0.02892425129630149, "roaming_cobranca": 0.00017599934150766222, "suporte_chip_esim": 0.00027848375419174703, "suporte_sem_sinal": 0.9627643259862144, "suporte_configuracao": 0.00011656800412491613, "plano_nova_linha": 0.00012605352780912946, "conta_debito_automatico_digital": 0.0001717997243743666, "troca_numero": 3.433897859496813e-05, "negociacao_divida": 8.912367802208834e-05, "conta_contestacao": 4.441675548255813e-05, "sem_correspondencia": 0.004346893879048737}, "confidence": 0.960281947718629, "input_tokens": 651, "latency_ms": 176.6535410000074} +{"id": "g0199-suporte_sem_sinal-regionalismo-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0020262376105867562, "internet_problema_conexao": 0.01679587371155574, "suporte_sem_sinal": 0.9749525064283618, "sem_correspondencia": 0.00622538224949567}, "confidence": 0.9666033419044825, "input_tokens": 324, "latency_ms": 77.10904000003893} +{"id": "g0199-suporte_sem_sinal-regionalismo-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9764284260148665, "bonus_nao_recebido": 0.0018487181553093993, "suporte_configuracao": 0.0017279234904780908, "suporte_chip_esim": 0.0022022873291896593, "internet_problema_conexao": 0.00861501705234866, "negociacao_religacao": 0.0014605037525358268, "roaming_cobranca": 0.0021425574325421772, "sem_correspondencia": 0.00557456677272953}, "confidence": 0.9730610583027051, "input_tokens": 454, "latency_ms": 110.72526499998503} +{"id": "g0199-suporte_sem_sinal-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_religacao": 0.0032269905247911254, "plano_nova_linha": 0.0018477568073793406, "roaming_pacote": 0.02648226783971535, "internet_problema_conexao": 0.9044582023248597, "conta_vencimento": 0.0015668037741897944, "internet_consumo": 0.00030591483301613807, "conta_debito_automatico_digital": 0.0005260750513491034, "vas_cancelamento": 9.229202555106093e-05, "atendimento_humano": 0.009204854738223512, "vas_contratacao": 0.0001735542810926871, "suporte_configuracao": 0.011356304288319893, "recarga_saldo": 0.002257483390906283, "cancelamento_linha": 8.331069965388149e-05, "seguranca_fraude": 0.0002601765510432774, "suporte_chip_esim": 0.0004470373477688681, "sem_correspondencia": 0.037710975522140124}, "confidence": 0.8980887491465168, "input_tokens": 653, "latency_ms": 175.68309899996848} +{"id": "g0199-suporte_sem_sinal-regionalismo-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9855496542702772, "negociacao_religacao": 0.003886850098757665, "internet_problema_conexao": 0.006559460227423688, "sem_correspondencia": 0.004004035403541412}, "confidence": 0.9807328723603694, "input_tokens": 320, "latency_ms": 77.33337199999823} +{"id": "g0199-suporte_sem_sinal-regionalismo-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"cadastro_atualizacao": 0.004583256904640405, "negociacao_religacao": 0.0008557752723537303, "suporte_sem_sinal": 0.9698432359016794, "internet_pacote_adicional": 0.0024695736535636035, "internet_problema_conexao": 0.009937989416937734, "vas_consulta": 0.00041483743293883207, "conta_explicacao": 0.00026767779331422043, "suporte_chip_esim": 0.00011696832060609626, "vas_contratacao": 0.00016888233232305154, "recarga_saldo": 0.000299745742432231, "plano_nova_linha": 0.0003690288007107175, "suporte_configuracao": 0.0001227670619045649, "atendimento_humano": 0.0024643988886312407, "internet_consumo": 0.00015349454490386167, "troca_numero": 4.957003117638598e-05, "sem_correspondencia": 0.007882797901883822}, "confidence": 0.9678327849617913, "input_tokens": 641, "latency_ms": 175.48405299999104} +{"id": "g0199-suporte_sem_sinal-regionalismo-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_vencimento": 0.0032247349190470853, "atendimento_humano": 0.001064596994415336, "fidelidade_resgate": 0.00043242619141591006, "suporte_chip_esim": 0.00047327830867469154, "negociacao_religacao": 0.00031925606635844594, "desconto_retencao": 0.0009594979289205819, "suporte_sem_sinal": 0.9886627201077469, "internet_problema_conexao": 0.0005491255476136994, "vas_contratacao": 0.0003805582771178335, "suporte_configuracao": 0.00010804491215329133, "portabilidade": 8.307239404139154e-05, "seguranca_perda_roubo": 5.400769755910416e-05, "conta_explicacao": 8.64125200130943e-05, "roaming_pacote": 0.003054649584995408, "plano_troca": 0.00010145631694598018, "sem_correspondencia": 0.00044616223298128764}, "confidence": 0.9879069014482637, "input_tokens": 652, "latency_ms": 176.11804099999517} +{"id": "g0199-suporte_sem_sinal-regionalismo-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_consulta": 0.0010101623728861124, "suporte_chip_esim": 0.0005984343364322465, "negociacao_religacao": 0.0008008833697436188, "internet_problema_conexao": 0.0017248177987560472, "conta_segunda_via": 0.00036872179553939117, "atendimento_humano": 0.00021907945445581175, "seguranca_fraude": 9.743886887424114e-05, "suporte_sem_sinal": 0.9922481854329923, "suporte_configuracao": 0.0004363443557707781, "seguranca_perda_roubo": 4.701112931048027e-05, "vas_contratacao": 0.0002612154170163787, "sem_correspondencia": 0.0021877056682225618}, "confidence": 0.99154347501781, "input_tokens": 565, "latency_ms": 146.10768000000007} +{"id": "g0199-suporte_sem_sinal-regionalismo-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.96844488866894, "conta_explicacao": 0.005023427857001221, "internet_problema_conexao": 0.014642833934768913, "negociacao_religacao": 0.0013753799786076278, "fidelidade_resgate": 0.0030347962896624266, "suporte_configuracao": 0.002315916000266397, "suporte_chip_esim": 0.00037213378135668993, "sem_correspondencia": 0.004790623489396741}, "confidence": 0.9639370156216459, "input_tokens": 444, "latency_ms": 105.33569599999737} +{"id": "g0199-suporte_sem_sinal-regionalismo-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_consumo": 0.0009995262524660664, "suporte_chip_esim": 0.0004046261536332488, "suporte_sem_sinal": 0.993201615364389, "troca_numero": 0.0006846908352271228, "suporte_configuracao": 0.0005030537114160192, "recarga_saldo": 0.0005202285268905697, "beneficios_consulta": 0.00012668079959450058, "seguranca_perda_roubo": 4.235746996629802e-05, "internet_problema_conexao": 0.0023413856992620984, "reclamacao_atendimento": 2.6023211185984744e-05, "negociacao_religacao": 0.0001591752687235015, "sem_correspondencia": 0.0009906367072455157}, "confidence": 0.9925835803975155, "input_tokens": 546, "latency_ms": 143.17463399999042} +{"id": "g0199-suporte_sem_sinal-regionalismo-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9717371449701968, "negociacao_religacao": 0.003636739313337413, "negociacao_divida": 0.0008403730928654557, "internet_problema_conexao": 0.010711032992466117, "suporte_chip_esim": 0.007217567710034895, "suporte_configuracao": 0.0008097654862781379, "conta_segunda_via": 0.00015635924497838348, "sem_correspondencia": 0.004891017189842854}, "confidence": 0.9676995942516534, "input_tokens": 450, "latency_ms": 109.49150800001917} +{"id": "g0200-suporte_sem_sinal-emocional-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.8378061702509141, "internet_problema_conexao": 0.13799514858126732, "negociacao_religacao": 0.007072469782942994, "sem_correspondencia": 0.01712621138487565}, "confidence": 0.7837415603345521, "input_tokens": 314, "latency_ms": 77.88285899999892} +{"id": "g0200-suporte_sem_sinal-emocional-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.001470772995587706, "suporte_chip_esim": 0.0002860434480213079, "negociacao_religacao": 0.00047784540270214557, "roaming_duvida": 0.00021843270861144782, "internet_problema_conexao": 0.0016661559949129113, "suporte_sem_sinal": 0.9887441627930504, "negociacao_divida": 0.0002599356017397325, "conta_contestacao": 0.00024805712205831223, "vas_cancelamento": 0.00013884652824802026, "recarga_realizar": 3.9946328539012103e-05, "atendimento_humano": 0.0032909462257291753, "sem_correspondencia": 0.003158854850799783}, "confidence": 0.9877209048651459, "input_tokens": 547, "latency_ms": 144.01187700002538} +{"id": "g0200-suporte_sem_sinal-emocional-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.002332710609020678, "suporte_chip_esim": 0.00047661437370865206, "roaming_duvida": 0.0006282457317801897, "suporte_configuracao": 0.0003417777032589308, "internet_problema_conexao": 0.009308928783512155, "vas_cancelamento": 0.00037786812061240386, "suporte_sem_sinal": 0.9795670765048654, "sem_correspondencia": 0.006966778173241589}, "confidence": 0.9766480874341319, "input_tokens": 454, "latency_ms": 110.74718500003655} +{"id": "g0200-suporte_sem_sinal-emocional-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.26219556540758354, "internet_problema_conexao": 0.7166002386601737, "negociacao_religacao": 0.009638702101343018, "sem_correspondencia": 0.011565493830899746}, "confidence": 0.6221336515468981, "input_tokens": 319, "latency_ms": 78.81755500000054} +{"id": "g0200-suporte_sem_sinal-emocional-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0033223868953527348, "internet_pacote_adicional": 0.0005202824822757215, "suporte_chip_esim": 0.00046337944132016746, "vas_contratacao": 0.0004130057841272958, "conta_pagamento_confirmacao": 0.000634291246868392, "internet_problema_conexao": 0.0067056928037443715, "suporte_sem_sinal": 0.9831269948329481, "conta_contestacao": 0.00048120466356708534, "troca_numero": 0.0009280895552384577, "beneficios_consulta": 7.246185822730343e-05, "suporte_configuracao": 0.00016413373635425669, "sem_correspondencia": 0.0031680766999762086}, "confidence": 0.9815930852723067, "input_tokens": 534, "latency_ms": 143.5773700000027} +{"id": "g0200-suporte_sem_sinal-emocional-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.0018094608570198999, "conta_segunda_via": 0.00015844417474957385, "negociacao_religacao": 0.00016168712365674824, "conta_vencimento": 0.00028873258011767106, "suporte_chip_esim": 0.2750841420168153, "internet_problema_conexao": 0.05306433656034718, "suporte_sem_sinal": 0.6500625778606471, "sem_correspondencia": 0.01937061882664657}, "confidence": 0.6000715175550253, "input_tokens": 442, "latency_ms": 103.56166500002928} +{"id": "g0200-suporte_sem_sinal-emocional-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.0007885931300890515, "fidelidade_pontos": 8.128978489098832e-05, "recarga_realizar": 0.00021604401853646303, "negociacao_religacao": 0.00015233741079600222, "conta_explicacao": 0.0002526728392327964, "roaming_cobranca": 0.003705451472995228, "suporte_chip_esim": 0.00020271934965521079, "suporte_configuracao": 0.00153998460875028, "internet_problema_conexao": 0.18887343530319384, "roaming_duvida": 0.0012524787016138619, "suporte_sem_sinal": 0.8007902401102075, "sem_correspondencia": 0.0021447532700388035}, "confidence": 0.782680261938408, "input_tokens": 547, "latency_ms": 144.365281999967} +{"id": "g0200-suporte_sem_sinal-emocional-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.008226795467388776, "cancelamento_linha": 0.0014621870895143022, "suporte_sem_sinal": 0.9758193137690137, "negociacao_religacao": 0.0036919004058050485, "internet_problema_conexao": 0.0038296316867695067, "seguranca_perda_roubo": 0.0003311064863454783, "suporte_chip_esim": 0.0005733449283180678, "sem_correspondencia": 0.006065720166845251}, "confidence": 0.9723649300217299, "input_tokens": 433, "latency_ms": 104.06522499999937} +{"id": "g0200-suporte_sem_sinal-emocional-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.01078591154165622, "reclamacao_atendimento": 0.0057824955127608255, "suporte_sem_sinal": 0.8619257784231997, "suporte_configuracao": 0.0011016831662436298, "plano_consulta": 0.000587905958927571, "roaming_cobranca": 0.007345640293551684, "internet_problema_conexao": 0.10804092704666948, "fidelidade_pontos": 0.00010560832723416409, "bonus_nao_recebido": 0.00022971221748999742, "negociacao_religacao": 3.292957044308606e-05, "suporte_chip_esim": 0.0001168342343999184, "sem_correspondencia": 0.003944573707423761}, "confidence": 0.8493735764616727, "input_tokens": 555, "latency_ms": 146.01874100003442} +{"id": "g0200-suporte_sem_sinal-emocional-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.8943070161880126, "suporte_sem_sinal": 0.031995305292237895, "negociacao_religacao": 0.00791397257523952, "sem_correspondencia": 0.06578370594451004}, "confidence": 0.8590760215840166, "input_tokens": 316, "latency_ms": 76.05052299999215} +{"id": "g0200-suporte_sem_sinal-emocional-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.36438338349938926, "suporte_sem_sinal": 0.6242630347471103, "negociacao_religacao": 0.006547447387744617, "sem_correspondencia": 0.0048061343657557565}, "confidence": 0.4990173796628139, "input_tokens": 309, "latency_ms": 77.10510200001863} +{"id": "g0200-suporte_sem_sinal-emocional-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9777305069960918, "internet_problema_conexao": 0.012760523193698569, "negociacao_religacao": 0.0033874489512697977, "sem_correspondencia": 0.006121520858939922}, "confidence": 0.9703073426614556, "input_tokens": 317, "latency_ms": 77.69042099999979} +{"id": "g0201-suporte_sem_sinal-longo_contexto-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 101, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 240, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9888604217752156, "portabilidade": 0.0013377140862686392, "suporte_configuracao": 0.0013705515302751333, "negociacao_religacao": 0.0006100030796010044, "suporte_chip_esim": 0.0018336928007687014, "internet_problema_conexao": 0.004017417717324016, "troca_numero": 0.000395024227689355, "sem_correspondencia": 0.0015751747828577035}, "confidence": 0.9872690534573892, "input_tokens": 471, "latency_ms": 112.06201400000282} +{"id": "g0201-suporte_sem_sinal-longo_contexto-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 98, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 226, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0019566851371988843, "suporte_sem_sinal": 0.9866982896704789, "internet_problema_conexao": 0.007006296907626989, "sem_correspondencia": 0.0043387282846951885}, "confidence": 0.982264386227305, "input_tokens": 363, "latency_ms": 86.24752200000785} +{"id": "g0201-suporte_sem_sinal-longo_contexto-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.0036788182410204605, "suporte_configuracao": 0.0016530993800172348, "cadastro_atualizacao": 0.0004931218105118819, "suporte_chip_esim": 0.030196061865369137, "negociacao_religacao": 0.0009661773727890266, "fidelidade_pontos": 0.0008330558343436258, "suporte_sem_sinal": 0.9579223545309384, "sem_correspondencia": 0.004257310965010302}, "confidence": 0.9519112623210723, "input_tokens": 483, "latency_ms": 112.54835099998672} +{"id": "g0201-suporte_sem_sinal-longo_contexto-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.48992288799001743, "negociacao_religacao": 0.008744611187513416, "suporte_sem_sinal": 0.49017870306504346, "sem_correspondencia": 0.011153797757425678}, "confidence": 0.3202382707533913, "input_tokens": 354, "latency_ms": 85.42399799995337} +{"id": "g0201-suporte_sem_sinal-longo_contexto-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.001112228451087835, "suporte_sem_sinal": 0.994628277832168, "suporte_chip_esim": 0.001676526419140333, "vas_cancelamento": 0.0005525930110896838, "marketplace_compra": 0.0003406778213649114, "internet_problema_conexao": 0.0008722408166874008, "negociacao_religacao": 0.00010618591682960403, "sem_correspondencia": 0.0007112697316322707}, "confidence": 0.9938608889510494, "input_tokens": 488, "latency_ms": 112.75926299998673} +{"id": "g0201-suporte_sem_sinal-longo_contexto-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 96, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 254, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9666696229626319, "negociacao_religacao": 0.007872749953833861, "internet_problema_conexao": 0.005241489549692774, "sem_correspondencia": 0.02021613753384139}, "confidence": 0.9555594972835091, "input_tokens": 361, "latency_ms": 85.97069599994711} +{"id": "g0201-suporte_sem_sinal-longo_contexto-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 216, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"atendimento_humano": 0.005652975576588237, "marketplace_pedido": 0.00023376694504311277, "recarga_saldo": 0.00020734081171640343, "roaming_duvida": 0.0005558555261807655, "suporte_chip_esim": 0.0014694976804552544, "seguranca_fraude": 0.004264559409369201, "conta_explicacao": 0.00025172024716575415, "negociacao_religacao": 0.00031935489179150386, "suporte_sem_sinal": 0.9788398732503486, "vas_contratacao": 0.0001438912739275885, "conta_debito_automatico_digital": 0.00012647298122896107, "internet_problema_conexao": 0.0005672273347155201, "parceiros_ofertas": 6.539230549110702e-05, "plano_consulta": 0.0005508774693013925, "suporte_configuracao": 4.9959508960540055e-05, "sem_correspondencia": 0.006701234787716257}, "confidence": 0.977429198133705, "input_tokens": 708, "latency_ms": 204.0387600000031} +{"id": "g0201-suporte_sem_sinal-longo_contexto-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 209, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0021852538529763452, "internet_problema_conexao": 0.06671490592925475, "suporte_sem_sinal": 0.9261710143502, "sem_correspondencia": 0.004928825867569009}, "confidence": 0.9015613524669334, "input_tokens": 358, "latency_ms": 84.19503900000791} +{"id": "g0201-suporte_sem_sinal-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 224, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.056127633693763654, "internet_problema_conexao": 0.11760052977154932, "suporte_configuracao": 0.17460875662784645, "sem_correspondencia": 0.6516630799068407}, "confidence": 0.5355507732091209, "input_tokens": 357, "latency_ms": 85.1403560000108} +{"id": "g0201-suporte_sem_sinal-longo_contexto-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 216, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"troca_numero": 0.0014313411210362136, "suporte_configuracao": 0.0004718466567735462, "suporte_chip_esim": 0.015839937005889933, "negociacao_religacao": 0.00027463132817537864, "suporte_sem_sinal": 0.9744800391068646, "roaming_pacote": 0.0013576903313284965, "internet_problema_conexao": 0.0006440405491119281, "sem_correspondencia": 0.0055004739008197925}, "confidence": 0.9708343304078456, "input_tokens": 465, "latency_ms": 111.17497700001877} +{"id": "g0201-suporte_sem_sinal-longo_contexto-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"marketplace_pedido": 0.002020895120093604, "troca_numero": 0.0006110054876962257, "fidelidade_resgate": 0.0015733599556170584, "parceiros_ofertas": 0.0005651801307238707, "roaming_pacote": 0.0004784562486899781, "suporte_configuracao": 0.0007476118122312419, "plano_nova_linha": 0.0008730316622454777, "suporte_sem_sinal": 0.9801794850306719, "internet_problema_conexao": 0.0024875255920737698, "negociacao_religacao": 0.00035962655770705707, "suporte_chip_esim": 0.0010803190558087085, "sem_correspondencia": 0.009023503346441092}, "confidence": 0.9783776200334604, "input_tokens": 567, "latency_ms": 147.2368410000513} +{"id": "g0201-suporte_sem_sinal-longo_contexto-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 99, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.669483801852102, "suporte_sem_sinal": 0.31454635751105325, "conta_vencimento": 0.001372216616552914, "negociacao_religacao": 0.000549671071144331, "recarga_realizar": 0.0005774471382933001, "parceiros_ofertas": 0.0003524298335314431, "suporte_configuracao": 0.005529247367440033, "suporte_chip_esim": 0.0001304711950529811, "fidelidade_pontos": 3.024612605693892e-05, "reclamacao_atendimento": 4.011372929719154e-05, "conta_debito_automatico_digital": 6.327371963319451e-05, "sem_correspondencia": 0.0073247238398424916}, "confidence": 0.6394368747477478, "input_tokens": 596, "latency_ms": 154.34266400001206} +{"id": "g0203-suporte_configuracao-curto_neutro-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.00033416943175435876, "vas_consulta": 5.807099216247754e-05, "reclamacao_atendimento": 0.00010102978247254545, "seguranca_fraude": 4.90676839725614e-05, "conta_explicacao": 0.0001873605553275457, "internet_problema_conexao": 0.00011935854244507005, "parceiros_ofertas": 7.676168694711931e-05, "marketplace_compra": 8.8222748598714e-05, "internet_pacote_adicional": 0.00015889305388893383, "suporte_configuracao": 0.9985850021856911, "suporte_sem_sinal": 8.328040859726465e-05, "sem_correspondencia": 0.00015878292814235686}, "confidence": 0.998456366020754, "input_tokens": 555, "latency_ms": 145.024052999986} +{"id": "g0203-suporte_configuracao-curto_neutro-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0011776974707616032, "seguranca_fraude": 0.0005192445267757827, "seguranca_perda_roubo": 0.0004580219727475667, "vas_cancelamento": 0.00015710653455788408, "suporte_configuracao": 0.994899735117592, "desconto_retencao": 0.00029434280983683584, "suporte_sem_sinal": 0.00026767573720419573, "roaming_pacote": 0.00016998335132104768, "negociacao_religacao": 0.0004074699237870615, "conta_vencimento": 3.492713161188667e-05, "suporte_chip_esim": 0.0003122795139335402, "sem_correspondencia": 0.0013015159098705281}, "confidence": 0.994436074673737, "input_tokens": 537, "latency_ms": 141.14673900002117} +{"id": "g0203-suporte_configuracao-curto_neutro-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.0011739417062148429, "suporte_chip_esim": 0.00019863151253146424, "internet_problema_conexao": 0.0011550742370192199, "plano_consulta": 0.00024401472715603094, "suporte_sem_sinal": 0.0013851475550340079, "seguranca_fraude": 0.0004097548912478601, "conta_explicacao": 0.00038893426148848246, "reclamacao_atendimento": 0.0001602784857471086, "internet_consumo": 0.0004016425490672088, "suporte_configuracao": 0.9935043456074976, "internet_pacote_adicional": 0.00019624344621846062, "sem_correspondencia": 0.0007819910207776192}, "confidence": 0.9929138315718157, "input_tokens": 553, "latency_ms": 144.56291200002624} +{"id": "g0203-suporte_configuracao-curto_neutro-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.0003986498998605495, "conta_explicacao": 0.00017867108888806494, "conta_segunda_via": 0.00013904173601174603, "suporte_sem_sinal": 0.00039327757617362084, "suporte_chip_esim": 0.0007359615809616424, "conta_vencimento": 0.00017833606792707924, "internet_problema_conexao": 4.173643502561221e-05, "seguranca_fraude": 0.0001075148759754335, "conta_debito_automatico_digital": 0.00040673942102889196, "roaming_duvida": 6.560041710539372e-05, "seguranca_perda_roubo": 0.0001622147857862215, "conta_contestacao": 0.0009932994665277038, "suporte_configuracao": 0.995916857345004, "recarga_nao_creditada": 0.00014049167247169505, "parceiros_ofertas": 3.186017715970703e-05, "sem_correspondencia": 0.00010974745409274747}, "confidence": 0.995644647834671, "input_tokens": 664, "latency_ms": 177.98874300001444} +{"id": "g0203-suporte_configuracao-curto_neutro-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.001062906431587675, "roaming_duvida": 0.00024453632171836365, "plano_nova_linha": 0.00040268729425930886, "portabilidade": 0.0003006027181749395, "vas_consulta": 0.0007361884703486019, "suporte_chip_esim": 0.00013107973583511404, "bonus_nao_recebido": 0.00038216564518161095, "troca_numero": 0.0002193914660387147, "internet_problema_conexao": 0.00493656489325001, "suporte_sem_sinal": 0.0022334925037018464, "suporte_configuracao": 0.9855022918253628, "sem_correspondencia": 0.0038480926945411477}, "confidence": 0.9841843183549411, "input_tokens": 530, "latency_ms": 142.23501899999746} +{"id": "g0203-suporte_configuracao-curto_neutro-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0018268474321944156, "suporte_configuracao": 0.9939689750251426, "suporte_chip_esim": 0.0019423808359867775, "sem_correspondencia": 0.00226179670667628}, "confidence": 0.9919586333668566, "input_tokens": 315, "latency_ms": 77.51134200003662} +{"id": "g0203-suporte_configuracao-curto_neutro-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0068101411875386144, "suporte_chip_esim": 0.0015117296032776514, "suporte_configuracao": 0.9824772240366986, "sem_correspondencia": 0.009200905172485166}, "confidence": 0.9766362987155981, "input_tokens": 316, "latency_ms": 77.55410400000073} +{"id": "g0203-suporte_configuracao-curto_neutro-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_segunda_via": 0.0003815861102085732, "beneficios_consulta": 0.0014191157718072141, "roaming_pacote": 0.0006158481734260302, "suporte_sem_sinal": 0.0005294767927649733, "suporte_configuracao": 0.9960956298797194, "negociacao_divida": 0.0001448815499092492, "seguranca_perda_roubo": 4.739317329684856e-05, "portabilidade": 8.575307378754879e-05, "internet_problema_conexao": 0.00024936547556110025, "internet_consumo": 2.5558483756800177e-05, "fidelidade_resgate": 4.3214284671982476e-05, "plano_consulta": 0.00023017536356219266, "suporte_chip_esim": 3.3808186072104473e-05, "conta_pagamento_confirmacao": 2.7902090710341245e-05, "seguranca_fraude": 3.6583753760712204e-05, "sem_correspondencia": 3.3707836984912436e-05}, "confidence": 0.9958353385383673, "input_tokens": 653, "latency_ms": 175.3174890000082} +{"id": "g0203-suporte_configuracao-curto_neutro-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0003302667033777463, "suporte_chip_esim": 0.0003568355310959853, "reclamacao_atendimento": 0.00031448458668896154, "conta_contestacao": 0.0001817072468113783, "suporte_configuracao": 0.9975826812038558, "bonus_nao_recebido": 0.00021907211050900001, "suporte_sem_sinal": 0.00013126732303210293, "sem_correspondencia": 0.000883685294628926}, "confidence": 0.9972373499472641, "input_tokens": 445, "latency_ms": 104.68886299997848} +{"id": "g0203-suporte_configuracao-curto_neutro-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_nova_linha": 0.002560882528827601, "suporte_configuracao": 0.9506019864218545, "suporte_chip_esim": 0.001763836080531446, "recarga_realizar": 0.0008224234067755902, "internet_pacote_adicional": 0.0008499196885562785, "suporte_sem_sinal": 0.0053180302152768325, "internet_problema_conexao": 0.013262599904398036, "sem_correspondencia": 0.02482032175377962}, "confidence": 0.9435451273392624, "input_tokens": 421, "latency_ms": 103.38620900000706} +{"id": "g0203-suporte_configuracao-curto_neutro-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 0.0007842211843429518, "internet_pacote_adicional": 0.00039666097543833575, "fidelidade_resgate": 0.0004958427825812687, "marketplace_pedido": 0.00021147585894055177, "suporte_configuracao": 0.995163636357922, "bonus_nao_recebido": 0.0002170289520209328, "vas_consulta": 0.00011142772531807714, "suporte_chip_esim": 0.00016323083828495542, "plano_troca": 0.00034827725265045717, "internet_problema_conexao": 5.814471606798347e-05, "beneficios_consulta": 0.00010340180475256223, "sem_correspondencia": 0.0019466515516799853}, "confidence": 0.9947239669359146, "input_tokens": 548, "latency_ms": 144.93871700000227} +{"id": "g0203-suporte_configuracao-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"internet_problema_conexao": 0.40134705940265303, "suporte_sem_sinal": 0.03625720583635245, "suporte_chip_esim": 0.4199847225792901, "sem_correspondencia": 0.1424110121817045}, "confidence": 0.2266462967723868, "input_tokens": 313, "latency_ms": 76.52672499995106} +{"id": "g0204-suporte_configuracao-informal_abreviado-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9878933350028943, "suporte_chip_esim": 0.0019996060216776537, "portabilidade": 0.0008151649012907438, "cadastro_atualizacao": 0.0004130877376800612, "suporte_sem_sinal": 0.00244123170240144, "roaming_cobranca": 0.00045853858022933456, "internet_problema_conexao": 0.0014247518107295587, "sem_correspondencia": 0.0045542842430969345}, "confidence": 0.9861638114318791, "input_tokens": 427, "latency_ms": 103.52679699997225} +{"id": "g0204-suporte_configuracao-informal_abreviado-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_consulta": 0.0007541031868401423, "beneficios_consulta": 0.0003010130800504055, "suporte_sem_sinal": 0.0005277435154125694, "conta_debito_automatico_digital": 0.0004461226729705074, "recarga_nao_creditada": 0.0005654307077740583, "suporte_configuracao": 0.9901179395525763, "suporte_chip_esim": 0.00017179872753357594, "internet_problema_conexao": 0.0035694170974244644, "recarga_realizar": 0.00026450402343362856, "vas_consulta": 2.1824495959971493e-05, "cadastro_atualizacao": 0.00011809220295521193, "seguranca_fraude": 4.434577245285886e-05, "roaming_duvida": 4.81102160794403e-05, "portabilidade": 3.4948527003390456e-05, "conta_segunda_via": 7.096010265592763e-05, "sem_correspondencia": 0.0029436461188776645}, "confidence": 0.9894591355227481, "input_tokens": 664, "latency_ms": 178.26224199995977} +{"id": "g0204-suporte_configuracao-informal_abreviado-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9864833084856175, "suporte_sem_sinal": 0.005650014905315735, "portabilidade": 0.0011386636720659747, "roaming_duvida": 0.0008717857382947316, "suporte_chip_esim": 0.001853659794483526, "beneficios_consulta": 0.0002855005774084473, "internet_problema_conexao": 0.00021357692837775682, "sem_correspondencia": 0.003503489898436471}, "confidence": 0.9845523525549912, "input_tokens": 431, "latency_ms": 103.86373000000049} +{"id": "g0204-suporte_configuracao-informal_abreviado-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9852853932339073, "suporte_chip_esim": 0.0008931422673878597, "fidelidade_pontos": 0.00021829826386501403, "negociacao_religacao": 0.0004954156410585588, "roaming_duvida": 0.005286016130431602, "conta_contestacao": 0.00038138467661681446, "recarga_realizar": 0.00039307967825103065, "recarga_saldo": 0.00039608784103296315, "beneficios_consulta": 0.0005152278943112854, "portabilidade": 0.004160300192323351, "troca_numero": 8.848709397346191e-05, "internet_problema_conexao": 0.0005941839024442371, "suporte_sem_sinal": 0.00036191205885611355, "cadastro_atualizacao": 6.878164793132692e-05, "marketplace_pedido": 8.038943339120725e-05, "sem_correspondencia": 0.0007819000442176731}, "confidence": 0.9843044194495013, "input_tokens": 632, "latency_ms": 169.68858500001716} +{"id": "g0204-suporte_configuracao-informal_abreviado-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"vas_consulta": 0.0010921237874175836, "seguranca_fraude": 0.00034357924805013387, "suporte_configuracao": 0.9922032619785244, "recarga_realizar": 0.0008337522292726894, "conta_debito_automatico_digital": 0.0003991009045488936, "plano_troca": 0.0002719483439168279, "internet_problema_conexao": 0.00026440993379711305, "bonus_nao_recebido": 6.226007282704838e-05, "suporte_chip_esim": 0.0026465692312082666, "internet_consumo": 3.82031862482208e-05, "suporte_sem_sinal": 0.00026441775090251337, "sem_correspondencia": 0.0015803733332863318}, "confidence": 0.9914944676129355, "input_tokens": 556, "latency_ms": 144.86590600000682} +{"id": "g0204-suporte_configuracao-informal_abreviado-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.783249542295822, "internet_problema_conexao": 0.1782290673627009, "plano_consulta": 0.0008772488237931328, "beneficios_consulta": 0.0005686977140662983, "plano_troca": 0.0011042996870475274, "conta_debito_automatico_digital": 0.00024888613053260125, "suporte_sem_sinal": 0.008461026830559175, "troca_numero": 0.00011414153465084542, "suporte_chip_esim": 0.0004077971620041075, "bonus_nao_recebido": 1.638294510915727e-05, "negociacao_divida": 0.00010321942762940399, "sem_correspondencia": 0.02661969008608487}, "confidence": 0.7635449552318057, "input_tokens": 542, "latency_ms": 142.01409300000023} +{"id": "g0204-suporte_configuracao-informal_abreviado-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"bonus_nao_recebido": 0.0007258819318470275, "suporte_sem_sinal": 0.0008762820227289428, "suporte_configuracao": 0.9923197872588997, "suporte_chip_esim": 0.001727612572196398, "internet_problema_conexao": 0.0012170525841277524, "conta_vencimento": 0.0002142304632399923, "cancelamento_linha": 5.968752640005028e-05, "sem_correspondencia": 0.00285946564055998}, "confidence": 0.9912226140101715, "input_tokens": 424, "latency_ms": 102.02508600002602} +{"id": "g0204-suporte_configuracao-informal_abreviado-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0012915446667723144, "internet_problema_conexao": 0.0006376207022230578, "suporte_configuracao": 0.9947323791164078, "sem_correspondencia": 0.003338455514596856}, "confidence": 0.9929765054885437, "input_tokens": 320, "latency_ms": 77.72819400003073} +{"id": "g0204-suporte_configuracao-informal_abreviado-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_contestacao": 0.0005553170272746931, "suporte_configuracao": 0.9938039360046648, "cadastro_atualizacao": 0.0008864429455382234, "suporte_sem_sinal": 0.0018708306829167559, "recarga_realizar": 0.000585778699105403, "internet_problema_conexao": 0.00024290447345638955, "suporte_chip_esim": 0.00011930384189648535, "sem_correspondencia": 0.001935486325147389}, "confidence": 0.9929187840053312, "input_tokens": 431, "latency_ms": 104.06944999999723} +{"id": "g0204-suporte_configuracao-informal_abreviado-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0004935113335958589, "recarga_realizar": 0.00024610033559777685, "suporte_chip_esim": 0.0005229168220034398, "plano_nova_linha": 0.0002235543869108501, "suporte_configuracao": 0.9966037289638711, "internet_pacote_adicional": 0.0001735668650012807, "conta_vencimento": 5.3355266504181685e-05, "beneficios_consulta": 7.67280452691537e-05, "bonus_nao_recebido": 0.00019545006080387458, "conta_pagamento_confirmacao": 1.8658825127245145e-05, "suporte_sem_sinal": 0.0002047879110522032, "sem_correspondencia": 0.0011876411842632164}, "confidence": 0.9962949770514954, "input_tokens": 535, "latency_ms": 144.02700399995183} +{"id": "g0204-suporte_configuracao-informal_abreviado-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 0.0011626829147444637, "negociacao_religacao": 0.00022421410788017466, "beneficios_consulta": 0.00021158939901351538, "conta_contestacao": 0.0003348595296857832, "recarga_realizar": 0.00038979574261931713, "marketplace_pedido": 8.409897687321377e-05, "plano_nova_linha": 0.00011000923838632019, "fidelidade_pontos": 0.00019709514880888608, "suporte_chip_esim": 0.022004776393401617, "conta_debito_automatico_digital": 0.00013590703086000018, "reclamacao_atendimento": 0.00030441280938646003, "conta_explicacao": 0.0008332153806467768, "suporte_configuracao": 0.9718818020264828, "internet_problema_conexao": 0.00032729785558074367, "conta_segunda_via": 0.00011507482209403578, "sem_correspondencia": 0.0016831686235358927}, "confidence": 0.9700072554949148, "input_tokens": 669, "latency_ms": 179.934908000007} +{"id": "g0204-suporte_configuracao-informal_abreviado-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.000499682220778899, "suporte_configuracao": 0.995011733710109, "suporte_chip_esim": 0.0008604783856586216, "seguranca_fraude": 0.0005522465824699243, "internet_problema_conexao": 0.000603877919314424, "negociacao_divida": 0.00042972107998354636, "suporte_sem_sinal": 0.0005007044776055102, "sem_correspondencia": 0.0015415556240802066}, "confidence": 0.9942991242401241, "input_tokens": 438, "latency_ms": 104.92429900000388} +{"id": "g0206-suporte_configuracao-regionalismo-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"recarga_saldo": 0.00031050952757915814, "vas_contratacao": 0.00012347164339580256, "roaming_pacote": 0.0001119651234343611, "internet_problema_conexao": 0.0005651558604133978, "negociacao_religacao": 0.00042931671800939517, "portabilidade": 0.0005025931594426399, "beneficios_consulta": 4.770526768897032e-05, "cancelamento_linha": 0.00011993709179327246, "suporte_configuracao": 0.9975739257719805, "suporte_sem_sinal": 5.0787369073206065e-05, "marketplace_compra": 2.275737950213015e-05, "fidelidade_resgate": 4.614541898995743e-05, "desconto_retencao": 2.4218751926082214e-05, "fidelidade_pontos": 2.6969932916418998e-05, "suporte_chip_esim": 8.158942057623185e-06, "sem_correspondencia": 3.638204179718485e-05}, "confidence": 0.9974121874901124, "input_tokens": 642, "latency_ms": 175.7373080000093} +{"id": "g0206-suporte_configuracao-regionalismo-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0004527617631742019, "internet_problema_conexao": 0.00015040669923983485, "suporte_sem_sinal": 0.0001947361649041154, "roaming_pacote": 0.00028587669727557117, "plano_troca": 0.00017794725380066285, "negociacao_divida": 5.48895262892142e-05, "beneficios_consulta": 0.00020618554257862182, "recarga_nao_creditada": 0.00010198780324817652, "conta_pagamento_confirmacao": 0.00036790143975130174, "fidelidade_resgate": 5.552960883427779e-05, "conta_vencimento": 0.000513533355276963, "suporte_configuracao": 0.9972235330836906, "negociacao_religacao": 7.649979023579505e-05, "bonus_nao_recebido": 2.4688417587099206e-05, "recarga_saldo": 2.7588160772550225e-05, "sem_correspondencia": 8.593469334113484e-05}, "confidence": 0.9970384352892699, "input_tokens": 651, "latency_ms": 175.21502099998543} +{"id": "g0206-suporte_configuracao-regionalismo-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0010091340249921824, "suporte_sem_sinal": 0.0013669262474441022, "parceiros_ofertas": 0.00037611934632833077, "internet_problema_conexao": 0.0024427578625120434, "conta_segunda_via": 0.000600950458076096, "suporte_configuracao": 0.9901487802824531, "seguranca_perda_roubo": 8.811468997017103e-05, "sem_correspondencia": 0.003967217088224051}, "confidence": 0.9887414631799462, "input_tokens": 442, "latency_ms": 104.90928899997698} +{"id": "g0206-suporte_configuracao-regionalismo-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.0003373074568795327, "suporte_chip_esim": 0.00018361050818083247, "suporte_configuracao": 0.9978665933740196, "seguranca_fraude": 0.000299847569972822, "internet_consumo": 0.000280062585796388, "seguranca_perda_roubo": 8.58602620055456e-05, "internet_problema_conexao": 4.75618277526006e-05, "bonus_nao_recebido": 3.43205133394213e-05, "suporte_sem_sinal": 0.0004554408648721734, "recarga_realizar": 1.2278153627093457e-05, "vas_contratacao": 4.532576663212825e-05, "sem_correspondencia": 0.0003517911169219427}, "confidence": 0.9976726473171124, "input_tokens": 551, "latency_ms": 144.24068100004206} +{"id": "g0206-suporte_configuracao-regionalismo-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9284205944859607, "internet_problema_conexao": 0.008928302065535364, "portabilidade": 0.004389930790166588, "suporte_chip_esim": 0.012861574297860605, "marketplace_pedido": 0.0022605844169940855, "suporte_sem_sinal": 0.017186831475763463, "parceiros_ofertas": 0.00010200369641995066, "sem_correspondencia": 0.025850178771299116}, "confidence": 0.9181949651268121, "input_tokens": 436, "latency_ms": 103.69861100002709} +{"id": "g0206-suporte_configuracao-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"recarga_saldo": 0.00170105919272014, "suporte_sem_sinal": 0.001541491390182799, "seguranca_perda_roubo": 0.000292901627995955, "conta_debito_automatico_digital": 0.0002798743703261867, "plano_consulta": 0.00046170642350005755, "conta_explicacao": 0.0006335303047128625, "suporte_chip_esim": 0.7859077348820483, "atendimento_humano": 0.0006880553797351053, "vas_cancelamento": 0.0013422028178765248, "internet_consumo": 0.0036855900785380184, "internet_problema_conexao": 0.0718278726918481, "sem_correspondencia": 0.131637980840516}, "confidence": 0.7664448016895072, "input_tokens": 548, "latency_ms": 143.74549500001876} +{"id": "g0206-suporte_configuracao-regionalismo-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"negociacao_divida": 0.00031177369536649756, "conta_explicacao": 8.133482847164547e-05, "vas_consulta": 5.835783432325182e-05, "fidelidade_pontos": 4.971680229357166e-05, "suporte_sem_sinal": 0.00022253620828548354, "fidelidade_resgate": 8.329944832659619e-05, "cancelamento_linha": 7.084299325942292e-05, "recarga_realizar": 0.00010868182254969406, "troca_numero": 0.0002775398727945675, "suporte_chip_esim": 0.0003552765990455927, "suporte_configuracao": 0.9978678735713347, "internet_problema_conexao": 0.0003291027448831589, "conta_segunda_via": 3.8185196544630514e-05, "parceiros_ofertas": 5.575903460865401e-05, "marketplace_compra": 3.2387612440501545e-05, "sem_correspondencia": 5.7331735472055515e-05}, "confidence": 0.9977257318094235, "input_tokens": 639, "latency_ms": 169.8683820000042} +{"id": "g0206-suporte_configuracao-regionalismo-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9918702380059673, "suporte_sem_sinal": 0.002731274260135631, "internet_problema_conexao": 0.0008269365200059102, "beneficios_consulta": 0.0005004323841147968, "roaming_pacote": 0.0018178842171800063, "vas_contratacao": 0.00029921877883106916, "suporte_chip_esim": 0.00045156780079385337, "sem_correspondencia": 0.0015024480329714647}, "confidence": 0.9907088434353909, "input_tokens": 436, "latency_ms": 102.76673399999936} +{"id": "g0206-suporte_configuracao-regionalismo-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0002747476460623297, "suporte_configuracao": 0.9982318110940747, "plano_consulta": 0.0005771221122458618, "conta_segunda_via": 0.00021332412271162385, "internet_problema_conexao": 0.00016635102635387922, "roaming_pacote": 6.310060036393194e-05, "suporte_sem_sinal": 0.00013545747368315372, "sem_correspondencia": 0.0003380859245047037}, "confidence": 0.9979792126789422, "input_tokens": 438, "latency_ms": 104.81912200003762} +{"id": "g0206-suporte_configuracao-regionalismo-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"negociacao_divida": 0.0016629519267113944, "roaming_cobranca": 0.00014321712392047155, "vas_consulta": 9.62398650910729e-05, "beneficios_consulta": 0.00014142553538257807, "roaming_duvida": 0.0004616835728965438, "conta_contestacao": 0.0004997000481241342, "suporte_configuracao": 0.4082309586680926, "parceiros_ofertas": 0.00016461379479497216, "roaming_pacote": 0.0010729679863441387, "internet_problema_conexao": 0.5864334652880275, "conta_pagamento_confirmacao": 0.00012465569349127733, "vas_cancelamento": 8.531764167371413e-05, "suporte_chip_esim": 4.105838456643689e-05, "troca_numero": 0.0001428805709726003, "suporte_sem_sinal": 6.544650487145032e-05, "sem_correspondencia": 0.000633417395038875}, "confidence": 0.5588623629738962, "input_tokens": 646, "latency_ms": 174.79548099998965} +{"id": "g0206-suporte_configuracao-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.011916575321328204, "suporte_sem_sinal": 0.013214274459421364, "internet_problema_conexao": 0.2334054141803221, "sem_correspondencia": 0.7414637360389283}, "confidence": 0.6552849813852378, "input_tokens": 324, "latency_ms": 77.57394899999781} +{"id": "g0206-suporte_configuracao-regionalismo-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0010360988862328582, "internet_problema_conexao": 0.0006734929390632486, "suporte_configuracao": 0.9946874810786028, "sem_correspondencia": 0.0036029270961011055}, "confidence": 0.992916641438137, "input_tokens": 332, "latency_ms": 78.48096500003976} +{"id": "g0210-suporte_chip_esim-curto_neutro-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"vas_contratacao": 0.0005243928643452934, "recarga_nao_creditada": 0.00012624303940613735, "suporte_configuracao": 0.0004108375144276608, "negociacao_divida": 0.00016040522295234188, "internet_consumo": 0.0002503109401037079, "conta_vencimento": 0.00020099358296173217, "portabilidade": 0.0017594241758475955, "seguranca_perda_roubo": 0.000109042521281577, "cadastro_atualizacao": 0.000824530756015611, "roaming_pacote": 0.00016150626957723703, "atendimento_humano": 0.00046761921164033623, "suporte_chip_esim": 0.9940828333761151, "conta_explicacao": 0.00040667892689019654, "suporte_sem_sinal": 0.00010706365328374618, "troca_numero": 7.21561968731485e-05, "sem_correspondencia": 0.00033596174827853816}, "confidence": 0.9936883556011893, "input_tokens": 611, "latency_ms": 164.1484439999772} +{"id": "g0210-suporte_chip_esim-curto_neutro-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"roaming_cobranca": 0.0009191395938966506, "plano_consulta": 0.0002849354115754253, "suporte_chip_esim": 0.9950294192209549, "negociacao_religacao": 0.0012287394675320027, "suporte_sem_sinal": 0.001112914408720594, "seguranca_perda_roubo": 0.00023659852121705481, "internet_problema_conexao": 9.731426141940145e-05, "recarga_saldo": 0.00011835449815934597, "suporte_configuracao": 0.00021528246230978918, "desconto_retencao": 2.4146606700530156e-05, "vas_cancelamento": 0.00011238948677079488, "sem_correspondencia": 0.0006207660607433464}, "confidence": 0.9945775482410425, "input_tokens": 537, "latency_ms": 142.11657800001376} +{"id": "g0210-suporte_chip_esim-curto_neutro-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.0011270064053314442, "suporte_configuracao": 0.0036353905857786787, "seguranca_perda_roubo": 0.0003360461943933663, "recarga_saldo": 0.00045558630947370487, "portabilidade": 0.0008487026589511193, "roaming_cobranca": 0.00022652918447790005, "roaming_duvida": 0.0002660573570516258, "conta_pagamento_confirmacao": 8.745112936246124e-05, "plano_nova_linha": 0.0003811997152442296, "plano_consulta": 7.985953987743494e-05, "fidelidade_pontos": 8.640410697768352e-05, "conta_debito_automatico_digital": 0.0001473036092979765, "fidelidade_resgate": 0.0010662541078286514, "suporte_chip_esim": 0.9866217948773803, "suporte_sem_sinal": 0.0008430300991318056, "sem_correspondencia": 0.003791384119441605}, "confidence": 0.9857299145358722, "input_tokens": 656, "latency_ms": 175.30658500004392} +{"id": "g0210-suporte_chip_esim-curto_neutro-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0013655869525684725, "roaming_pacote": 0.0008490402034469156, "plano_consulta": 0.000533263306479603, "suporte_sem_sinal": 0.0004822459090109158, "suporte_configuracao": 0.04158240872781624, "desconto_retencao": 0.0006466155644755102, "suporte_chip_esim": 0.9530220300794764, "seguranca_fraude": 0.00026618436880329556, "vas_contratacao": 0.00034298060845182283, "fidelidade_pontos": 6.873671673105427e-05, "conta_segunda_via": 8.681887410783148e-05, "sem_correspondencia": 0.0007540886886318825}, "confidence": 0.948751305541247, "input_tokens": 555, "latency_ms": 144.19953899999882} +{"id": "g0210-suporte_chip_esim-curto_neutro-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.001074932294901716, "marketplace_compra": 0.0006021186895484867, "seguranca_perda_roubo": 0.0007363310879646315, "conta_debito_automatico_digital": 0.00036055305234534757, "suporte_chip_esim": 0.9855114166251443, "suporte_sem_sinal": 0.0008716302437669776, "conta_vencimento": 0.0002149708710237879, "sem_correspondencia": 0.01062804713530477}, "confidence": 0.9834416190001649, "input_tokens": 435, "latency_ms": 102.72364799999423} +{"id": "g0210-suporte_chip_esim-curto_neutro-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0008918956313612859, "suporte_configuracao": 0.007412943998387041, "cancelamento_linha": 0.0011089974928113792, "negociacao_divida": 0.0019225521959760408, "suporte_sem_sinal": 0.0016501038579310131, "suporte_chip_esim": 0.9807819279047794, "conta_debito_automatico_digital": 9.071352796244997e-05, "sem_correspondencia": 0.006140865390791462}, "confidence": 0.9780364890340335, "input_tokens": 433, "latency_ms": 103.51644499996837} +{"id": "g0210-suporte_chip_esim-curto_neutro-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.9749043575509022, "seguranca_perda_roubo": 0.005150416970060827, "suporte_configuracao": 0.003507176507561169, "sem_correspondencia": 0.01643804897147582}, "confidence": 0.9665391434012026, "input_tokens": 316, "latency_ms": 77.29049699997859} +{"id": "g0210-suporte_chip_esim-curto_neutro-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 29, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.001584432857235817, "suporte_sem_sinal": 0.0007055337499734534, "roaming_duvida": 0.0016168868358935095, "parceiros_ofertas": 0.00047715679232988753, "suporte_chip_esim": 0.9940374992970691, "seguranca_perda_roubo": 0.0002932503932011665, "negociacao_divida": 9.506673805109295e-05, "sem_correspondencia": 0.0011901733362460409}, "confidence": 0.9931857134823646, "input_tokens": 429, "latency_ms": 103.17802399998754} +{"id": "g0210-suporte_chip_esim-curto_neutro-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_compra": 0.00061895192948969, "recarga_realizar": 0.0004078869792154449, "vas_contratacao": 0.00041583902012378603, "vas_cancelamento": 0.00021281394815962624, "vas_consulta": 0.00029879694625884774, "desconto_retencao": 0.0001443795317396413, "roaming_duvida": 0.00015467594119037093, "suporte_chip_esim": 0.9956495841618497, "plano_troca": 0.0004333210140097687, "conta_vencimento": 9.90294226223283e-05, "suporte_sem_sinal": 0.0005035247862938446, "roaming_cobranca": 0.00026297667364355576, "seguranca_perda_roubo": 0.0002138809109632852, "suporte_configuracao": 7.863910534754405e-05, "marketplace_pedido": 7.926706676041233e-05, "sem_correspondencia": 0.0004264325623322103}, "confidence": 0.9953595564393065, "input_tokens": 649, "latency_ms": 173.90385200002356} +{"id": "g0210-suporte_chip_esim-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0075612004370917705, "conta_debito_automatico_digital": 0.005895841847457056, "conta_pagamento_confirmacao": 0.003473264526683376, "suporte_configuracao": 0.23085381216234976, "suporte_sem_sinal": 0.008501934786252392, "seguranca_perda_roubo": 0.0013791127825404084, "parceiros_ofertas": 0.0009662611431257928, "sem_correspondencia": 0.7413685723144995}, "confidence": 0.7044212255022851, "input_tokens": 409, "latency_ms": 104.36448000001519} +{"id": "g0210-suporte_chip_esim-curto_neutro-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.0008945870284149318, "seguranca_perda_roubo": 0.0003646612951971309, "cadastro_atualizacao": 0.0007161642574443064, "internet_pacote_adicional": 0.0003643025750598301, "suporte_configuracao": 0.003294319408870635, "suporte_sem_sinal": 0.0040708521445398365, "suporte_chip_esim": 0.9865267456415243, "sem_correspondencia": 0.0037683676489490025}, "confidence": 0.9846019950188849, "input_tokens": 431, "latency_ms": 103.01961099997925} +{"id": "g0210-suporte_chip_esim-curto_neutro-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.004520393406724171, "suporte_chip_esim": 0.9859572774417397, "seguranca_perda_roubo": 0.0033192559033771813, "sem_correspondencia": 0.006203073248158987}, "confidence": 0.9812763699223194, "input_tokens": 319, "latency_ms": 77.38973400000759} +{"id": "g0211-suporte_chip_esim-informal_abreviado-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.002976306987592446, "marketplace_compra": 0.0003086061487535466, "vas_consulta": 0.000551007386429091, "internet_pacote_adicional": 0.00022456136133871938, "plano_consulta": 0.000857635094104342, "suporte_sem_sinal": 0.0009862257881058096, "atendimento_humano": 0.0007072801409031521, "cadastro_atualizacao": 0.0003271663900441364, "plano_nova_linha": 0.0011780045879549483, "suporte_chip_esim": 0.9895302854502154, "seguranca_perda_roubo": 0.00019350499414607272, "sem_correspondencia": 0.002159415670412296}, "confidence": 0.988578493218417, "input_tokens": 561, "latency_ms": 146.21398600002067} +{"id": "g0211-suporte_chip_esim-informal_abreviado-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.9686502466899418, "suporte_configuracao": 0.004325903692667958, "suporte_sem_sinal": 0.003982855457165764, "seguranca_perda_roubo": 0.0019227466467042265, "roaming_duvida": 0.004697811336026178, "fidelidade_pontos": 0.0007469413932533059, "conta_segunda_via": 0.0002142477471627812, "sem_correspondencia": 0.01545924703707796}, "confidence": 0.9641717105027906, "input_tokens": 469, "latency_ms": 111.52224400001387} +{"id": "g0211-suporte_chip_esim-informal_abreviado-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0031955118045486055, "suporte_sem_sinal": 0.009724708674193698, "atendimento_humano": 0.0007285984934137185, "recarga_nao_creditada": 0.000393543381046886, "seguranca_perda_roubo": 0.0002599903043378325, "conta_pagamento_confirmacao": 0.0006517842677385883, "suporte_chip_esim": 0.9695115794181015, "sem_correspondencia": 0.01553428365661922}, "confidence": 0.9651560907635446, "input_tokens": 447, "latency_ms": 104.76156700002548} +{"id": "g0211-suporte_chip_esim-informal_abreviado-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"vas_contratacao": 0.001007322506190155, "internet_problema_conexao": 0.0005541624075950204, "negociacao_religacao": 0.00031123974983974855, "roaming_duvida": 0.0005209596425254825, "fidelidade_pontos": 0.002091305304551764, "recarga_nao_creditada": 0.00018747232910046915, "suporte_sem_sinal": 0.002352027580996019, "conta_pagamento_confirmacao": 0.000263191729119243, "roaming_cobranca": 0.0021068806352093107, "seguranca_fraude": 0.0005900144939655629, "conta_segunda_via": 0.000565434595747719, "marketplace_pedido": 0.0003670846824890318, "suporte_configuracao": 0.9095634390396583, "plano_nova_linha": 0.008478413902989607, "seguranca_perda_roubo": 0.0002964423285016578, "sem_correspondencia": 0.07074460907152091}, "confidence": 0.9035343349756355, "input_tokens": 674, "latency_ms": 181.46814599998606} +{"id": "g0211-suporte_chip_esim-informal_abreviado-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_segunda_via": 0.0007940842062419742, "conta_contestacao": 0.00024136715134699443, "internet_problema_conexao": 0.00032634308760541526, "cancelamento_linha": 0.00046444540991873255, "conta_debito_automatico_digital": 0.0004267762156878068, "roaming_cobranca": 0.00013386887260745958, "recarga_realizar": 0.00014281885761672177, "recarga_nao_creditada": 0.00016560721709367178, "seguranca_perda_roubo": 0.0005243618070778222, "vas_cancelamento": 5.469157195268723e-05, "troca_numero": 0.0001344564064209929, "suporte_sem_sinal": 0.00039052864535809516, "suporte_configuracao": 0.013869859180547065, "suporte_chip_esim": 0.9780128985136927, "internet_pacote_adicional": 0.00044392858558257436, "sem_correspondencia": 0.0038739642712493517}, "confidence": 0.9765470917479389, "input_tokens": 653, "latency_ms": 175.89582900001233} +{"id": "g0211-suporte_chip_esim-informal_abreviado-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0008627480485473971, "suporte_chip_esim": 0.9789443023839278, "reclamacao_atendimento": 0.0025408882733418997, "internet_problema_conexao": 0.0027572468271409964, "roaming_pacote": 0.0007801113194734984, "suporte_sem_sinal": 0.002463374586720546, "suporte_configuracao": 0.00869384098639755, "sem_correspondencia": 0.00295748757445027}, "confidence": 0.975936345581632, "input_tokens": 453, "latency_ms": 111.10189200002196} +{"id": "g0211-suporte_chip_esim-informal_abreviado-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"cadastro_atualizacao": 0.0008640649147407884, "conta_segunda_via": 0.0002571705692504272, "suporte_configuracao": 0.0005054524916356898, "roaming_duvida": 0.00029329103685669645, "marketplace_pedido": 0.0007521594734525097, "vas_cancelamento": 0.00028482914854170986, "suporte_chip_esim": 0.9959335698238467, "seguranca_perda_roubo": 0.000141755286558436, "conta_debito_automatico_digital": 0.0003070095456898321, "bonus_nao_recebido": 4.799717274719829e-05, "parceiros_ofertas": 4.5232072303578e-05, "negociacao_divida": 0.0001087793195432518, "vas_consulta": 7.0094696347145e-05, "plano_nova_linha": 9.830570226011515e-05, "suporte_sem_sinal": 0.0001559110433011984, "sem_correspondencia": 0.00013437770292477156}, "confidence": 0.9956624744787698, "input_tokens": 700, "latency_ms": 181.97336399998676} +{"id": "g0211-suporte_chip_esim-informal_abreviado-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.004083652797359566, "seguranca_perda_roubo": 0.001368098266639072, "suporte_chip_esim": 0.9852343464234813, "sem_correspondencia": 0.00931390251252015}, "confidence": 0.980312461897975, "input_tokens": 340, "latency_ms": 82.27146499996252} +{"id": "g0211-suporte_chip_esim-informal_abreviado-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0007171705249919032, "suporte_chip_esim": 0.9951057482137756, "suporte_configuracao": 0.001211427979367645, "sem_correspondencia": 0.002965653281864873}, "confidence": 0.9934743309517008, "input_tokens": 334, "latency_ms": 78.40221099996825} +{"id": "g0211-suporte_chip_esim-informal_abreviado-09-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_sem_sinal": 0.0005033774062509839, "suporte_chip_esim": 0.9976040593160607, "seguranca_perda_roubo": 0.0004374394775438594, "suporte_configuracao": 0.0003774223635681929, "vas_cancelamento": 0.00019864459587614995, "internet_pacote_adicional": 8.735308252504466e-05, "beneficios_consulta": 3.8026844045372526e-05, "sem_correspondencia": 0.0007536769141297129}, "confidence": 0.9972617820754978, "input_tokens": 452, "latency_ms": 111.60030500002449} +{"id": "g0211-suporte_chip_esim-informal_abreviado-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.000963104641926409, "suporte_chip_esim": 0.9936778487759469, "suporte_configuracao": 0.0018981944599477012, "sem_correspondencia": 0.0034608521221789566}, "confidence": 0.9915704650345961, "input_tokens": 339, "latency_ms": 83.52982500002781} +{"id": "g0211-suporte_chip_esim-informal_abreviado-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0016619255512691222, "recarga_nao_creditada": 0.0004079810503183185, "suporte_sem_sinal": 0.0004971807556526786, "vas_contratacao": 0.0002168526081227997, "roaming_cobranca": 0.00047555424673609097, "bonus_nao_recebido": 0.00037270514359907743, "suporte_chip_esim": 0.993364914736574, "seguranca_perda_roubo": 0.00021408861632652668, "conta_explicacao": 0.0006735521396487106, "plano_troca": 0.00014029727004421635, "portabilidade": 0.00011135279571636865, "sem_correspondencia": 0.0018635950859921039}, "confidence": 0.9927617251671713, "input_tokens": 557, "latency_ms": 145.14737600001126} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0013943041132906083, "suporte_configuracao": 0.0007926391760472276, "suporte_chip_esim": 0.992658979749227, "sem_correspondencia": 0.0051540769614351325}, "confidence": 0.9902119729989693, "input_tokens": 324, "latency_ms": 76.64918299997225} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 151, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_debito_automatico_digital": 0.0006095303822459688, "suporte_sem_sinal": 0.00024527498223187697, "seguranca_perda_roubo": 0.0001850352428683438, "suporte_configuracao": 0.003382985969198329, "recarga_nao_creditada": 0.00024301510324792954, "conta_segunda_via": 0.00027340855709804694, "suporte_chip_esim": 0.9933748314366094, "sem_correspondencia": 0.0016859183265000906}, "confidence": 0.9924283787846965, "input_tokens": 473, "latency_ms": 112.39339200000131} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 0.0002440216689409333, "conta_pagamento_confirmacao": 0.0002141106678670012, "suporte_sem_sinal": 0.0002684729986313527, "marketplace_pedido": 0.00013361035616917587, "suporte_chip_esim": 0.9977903848962523, "troca_numero": 0.00020642551353229963, "desconto_retencao": 9.264880169416275e-05, "conta_vencimento": 0.00012388489885115287, "atendimento_humano": 0.00025989823028987213, "conta_debito_automatico_digital": 5.0366419371291314e-05, "cadastro_atualizacao": 0.00014453393910942704, "seguranca_fraude": 8.504007870922319e-05, "cancelamento_linha": 3.7826888919695387e-05, "seguranca_perda_roubo": 4.654730727431684e-05, "suporte_configuracao": 0.00024972772713015534, "sem_correspondencia": 5.249960725767334e-05}, "confidence": 0.9976430772226685, "input_tokens": 648, "latency_ms": 174.77714000000333} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"parceiros_ofertas": 0.0038478050313421963, "suporte_sem_sinal": 0.00046158204945659083, "marketplace_pedido": 0.0014014907486209704, "plano_troca": 0.0007581688853137951, "suporte_configuracao": 0.0011650966598588856, "suporte_chip_esim": 0.9829632656276824, "seguranca_perda_roubo": 6.216566038729796e-05, "sem_correspondencia": 0.009340425337337765}, "confidence": 0.9805294464316373, "input_tokens": 454, "latency_ms": 109.21328099999528} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"conta_vencimento": 0.002008097646581486, "conta_debito_automatico_digital": 0.0004972355411869488, "suporte_configuracao": 0.9776191156826305, "marketplace_compra": 0.0020767702219221416, "suporte_sem_sinal": 0.011436521246463584, "fidelidade_pontos": 0.000907727651332823, "portabilidade": 0.0006178198344604035, "internet_pacote_adicional": 6.15136848067923e-05, "conta_segunda_via": 0.0004895511288351674, "conta_explicacao": 4.185873288929731e-05, "vas_consulta": 0.00022056351601395385, "plano_troca": 3.908485601237369e-05, "vas_contratacao": 1.4021641321615646e-05, "internet_consumo": 3.888127441223823e-05, "seguranca_perda_roubo": 2.4670641240294332e-05, "sem_correspondencia": 0.003906566699890446}, "confidence": 0.9761270567281389, "input_tokens": 655, "latency_ms": 176.72810900000968} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.7409020142677036, "suporte_sem_sinal": 0.008491581223032018, "beneficios_consulta": 0.005744157202670642, "internet_consumo": 0.2232388809548119, "suporte_configuracao": 0.011738985182256854, "conta_explicacao": 0.0008632916051793898, "seguranca_perda_roubo": 0.0003753119674008952, "sem_correspondencia": 0.00864577759694457}, "confidence": 0.7038880163059471, "input_tokens": 437, "latency_ms": 104.11168100000623} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"plano_consulta": 0.000753105397761608, "conta_segunda_via": 0.00016518494973826123, "bonus_nao_recebido": 0.00019521021716514686, "suporte_configuracao": 0.0029638762501532656, "roaming_pacote": 0.00042177029849630924, "suporte_chip_esim": 0.9837205454491014, "beneficios_consulta": 0.00033679896765949043, "fidelidade_pontos": 0.00020499962225331033, "cancelamento_linha": 0.0002441526758927881, "seguranca_perda_roubo": 3.604014393131759e-05, "recarga_saldo": 0.00025504879200148074, "internet_problema_conexao": 0.00042640637273205073, "suporte_sem_sinal": 0.0005618647901375291, "vas_consulta": 5.0165791342243285e-05, "negociacao_religacao": 7.593215614250128e-05, "sem_correspondencia": 0.009588898125491343}, "confidence": 0.9826352484790415, "input_tokens": 652, "latency_ms": 174.36207800000147} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0011408898481496477, "troca_numero": 0.0003792690785332393, "seguranca_fraude": 0.000477200829434541, "conta_explicacao": 0.0003567061261047076, "conta_vencimento": 0.0003477969791847005, "cadastro_atualizacao": 0.0006266330816146548, "suporte_chip_esim": 0.993534559453245, "reclamacao_atendimento": 0.0013403954789902453, "conta_debito_automatico_digital": 0.0004938752995103159, "conta_contestacao": 0.00011425372003514573, "beneficios_consulta": 0.00012381218618553444, "sem_correspondencia": 0.0010646079190123365}, "confidence": 0.9929467921308125, "input_tokens": 556, "latency_ms": 144.94330600001604} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"fidelidade_pontos": 0.0017112317598300289, "parceiros_ofertas": 0.00031964986866447545, "suporte_configuracao": 0.0007446182448631949, "suporte_sem_sinal": 0.001004847908815931, "plano_nova_linha": 0.0002352472549513628, "vas_consulta": 0.00016109681472572477, "seguranca_fraude": 7.627330030242104e-05, "vas_cancelamento": 9.607419083411276e-05, "beneficios_consulta": 0.0005131074146358032, "recarga_realizar": 8.792945634951977e-05, "seguranca_perda_roubo": 0.00010877032678206849, "internet_problema_conexao": 0.0007100089627938774, "desconto_retencao": 0.0001492268202522411, "conta_pagamento_confirmacao": 0.001964197471260733, "suporte_chip_esim": 0.986163406767316, "sem_correspondencia": 0.005954313437622504}, "confidence": 0.9852409672184703, "input_tokens": 653, "latency_ms": 174.90527300003578} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.004427590564207635, "seguranca_perda_roubo": 0.0011592357816102151, "marketplace_pedido": 0.0013769836946527733, "conta_debito_automatico_digital": 0.002012390438469749, "bonus_nao_recebido": 0.0009364944079716293, "suporte_configuracao": 0.0013119342904787063, "plano_nova_linha": 0.010949152110834503, "marketplace_compra": 0.30468833868787654, "conta_contestacao": 0.6455499954537697, "parceiros_ofertas": 0.0006707018075758102, "suporte_sem_sinal": 0.0005417019250625169, "sem_correspondencia": 0.02637548083749026}, "confidence": 0.6133272677677488, "input_tokens": 577, "latency_ms": 149.2687980000369} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 0.0005006693730512445, "recarga_nao_creditada": 0.00011111018908380124, "conta_vencimento": 0.00010372433302211204, "beneficios_consulta": 0.0001143506908465436, "vas_contratacao": 0.00018919379385583173, "reclamacao_atendimento": 0.0005012589246796948, "troca_numero": 8.765122044863042e-05, "seguranca_perda_roubo": 0.00030213050216199705, "suporte_chip_esim": 0.9963539742617773, "suporte_sem_sinal": 5.348087388530906e-05, "suporte_configuracao": 0.00031773988662225623, "sem_correspondencia": 0.0013647159505652787}, "confidence": 0.9960225173764846, "input_tokens": 527, "latency_ms": 140.43323800001417} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"bonus_nao_recebido": 0.0012758801484997165, "fidelidade_pontos": 0.0002494277655368427, "suporte_sem_sinal": 0.00019437369497821497, "plano_consulta": 0.00035344799691343197, "conta_contestacao": 0.0006918394176667671, "seguranca_perda_roubo": 0.0006256593682125065, "marketplace_compra": 0.0010275207330327583, "seguranca_fraude": 0.061351446885019485, "suporte_chip_esim": 0.9185772179746013, "recarga_nao_creditada": 0.0007156465668293695, "suporte_configuracao": 0.001411105370375512, "sem_correspondencia": 0.013526434078334175}, "confidence": 0.9111751468813832, "input_tokens": 577, "latency_ms": 149.02926299998853} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_problema_conexao": 0.0031437759596767752, "marketplace_pedido": 0.0004774389034644066, "conta_segunda_via": 0.0003106173537048739, "conta_contestacao": 0.00024291143515982634, "plano_consulta": 0.0003871502513571297, "suporte_chip_esim": 0.00035954632309172127, "conta_debito_automatico_digital": 0.00027733341572171454, "seguranca_fraude": 0.02011076576319135, "portabilidade": 0.0010315591880563782, "seguranca_perda_roubo": 0.9707203398930746, "roaming_cobranca": 0.00018035280643375105, "sem_correspondencia": 0.0027582087070673928}, "confidence": 0.9680585526106271, "input_tokens": 560, "latency_ms": 150.33559500000138} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.8821423960888177, "seguranca_fraude": 0.07243730932774614, "suporte_chip_esim": 0.00674926313852897, "sem_correspondencia": 0.03867103144490709}, "confidence": 0.8428565281184235, "input_tokens": 335, "latency_ms": 77.75376999995842} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_pagamento_confirmacao": 0.007461813125449767, "conta_segunda_via": 0.0025414477953982864, "internet_problema_conexao": 0.0016271067471279718, "seguranca_perda_roubo": 0.916050816699389, "marketplace_compra": 0.002392887511914495, "plano_nova_linha": 0.0003496952804858223, "vas_contratacao": 0.00031589082116918206, "recarga_realizar": 0.00027700026903430125, "suporte_chip_esim": 0.00019251582810706034, "atendimento_humano": 0.005764667707433571, "conta_debito_automatico_digital": 7.061825928092948e-05, "bonus_nao_recebido": 0.00010443114005495857, "seguranca_fraude": 0.057926580152796864, "recarga_saldo": 0.00038960391257853116, "plano_consulta": 4.2908756819500295e-05, "sem_correspondencia": 0.004492015992959738}, "confidence": 0.9104542044793483, "input_tokens": 680, "latency_ms": 186.18569800003115} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.00587755350936834, "vas_contratacao": 0.0004681232625170423, "seguranca_perda_roubo": 0.6676057753356142, "roaming_cobranca": 0.0008967589090321289, "seguranca_fraude": 0.3171060833983942, "bonus_nao_recebido": 0.0003094338950230264, "conta_explicacao": 0.00025574315796725924, "conta_vencimento": 6.610715336095628e-05, "suporte_chip_esim": 0.0007311880717183421, "conta_contestacao": 0.0001378731195152376, "negociacao_divida": 0.0001912095108569661, "sem_correspondencia": 0.006354150676632377}, "confidence": 0.6373881185479426, "input_tokens": 556, "latency_ms": 144.8297059999959} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9850074007638723, "seguranca_fraude": 0.0069340390246806355, "suporte_chip_esim": 0.002885666518549597, "sem_correspondencia": 0.005172893692897534}, "confidence": 0.9800098676851628, "input_tokens": 328, "latency_ms": 76.77867499995727} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.8050614653256357, "suporte_chip_esim": 0.012524434227100695, "seguranca_fraude": 0.11757818979794522, "sem_correspondencia": 0.06483591064931848}, "confidence": 0.7400819537675143, "input_tokens": 332, "latency_ms": 78.24864000002663} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9761172366703191, "suporte_chip_esim": 0.0050224946666842, "seguranca_fraude": 0.010866294621837106, "sem_correspondencia": 0.007993974041159592}, "confidence": 0.9681563155604255, "input_tokens": 330, "latency_ms": 78.06240300004674} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.018509222748837317, "plano_nova_linha": 0.004004001635283922, "suporte_chip_esim": 0.0025602305407474565, "roaming_cobranca": 0.0008914334861038415, "conta_segunda_via": 0.0003552301535986578, "internet_pacote_adicional": 0.000716798415239804, "seguranca_perda_roubo": 0.9613683515616119, "internet_problema_conexao": 0.002502873415778803, "cadastro_atualizacao": 0.00041659017432923, "desconto_retencao": 6.815021944057308e-05, "fidelidade_pontos": 0.0001211059218642701, "sem_correspondencia": 0.0084860117271639}, "confidence": 0.9578563835217587, "input_tokens": 558, "latency_ms": 146.07110299999704} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.0049735083192521245, "suporte_chip_esim": 0.001304783928116148, "seguranca_perda_roubo": 0.9812392245183021, "internet_pacote_adicional": 0.0023130472637839295, "marketplace_pedido": 0.0007511374079282624, "cadastro_atualizacao": 0.000354460790234563, "parceiros_ofertas": 0.0001260848338812385, "recarga_saldo": 0.0003102315292586206, "troca_numero": 0.0005040171868112453, "vas_consulta": 6.895253431033529e-05, "seguranca_fraude": 0.007098118847469507, "sem_correspondencia": 0.0009564328406518774}, "confidence": 0.9795336994745117, "input_tokens": 536, "latency_ms": 142.13522900001863} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_consumo": 0.00468235219678401, "seguranca_perda_roubo": 0.987952675776494, "seguranca_fraude": 0.004116265478601183, "marketplace_pedido": 0.0011795277679745005, "internet_pacote_adicional": 0.00032514783739346395, "portabilidade": 0.0006142383938659094, "roaming_duvida": 0.00030839680393262973, "atendimento_humano": 0.00022699172118318357, "cadastro_atualizacao": 6.799044408697057e-05, "suporte_chip_esim": 8.855476979754314e-06, "parceiros_ofertas": 2.206417339752441e-05, "sem_correspondencia": 0.000495493929306838}, "confidence": 0.9868574644834477, "input_tokens": 539, "latency_ms": 142.30080400000134} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"cancelamento_linha": 0.0004836571029287698, "fidelidade_pontos": 0.0004979185723822783, "conta_explicacao": 0.0007516815443598009, "seguranca_fraude": 0.007214893859270521, "seguranca_perda_roubo": 0.989882308529677, "suporte_chip_esim": 0.00032460488988248794, "marketplace_compra": 4.9724353726307e-05, "sem_correspondencia": 0.0007952111477727102}, "confidence": 0.9884369240339168, "input_tokens": 438, "latency_ms": 107.24922999997943} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.02110910989437186, "suporte_chip_esim": 0.006396403779394206, "seguranca_perda_roubo": 0.9216712967303852, "sem_correspondencia": 0.05082318959584879}, "confidence": 0.8955617289738468, "input_tokens": 332, "latency_ms": 79.85440099997732} +{"id": "g0220-seguranca_perda_roubo-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"marketplace_compra": 0.0033953875711707424, "internet_consumo": 0.0012479359449419631, "seguranca_fraude": 0.9817396180433863, "recarga_realizar": 0.0021558040510564814, "conta_explicacao": 0.0007002332701640932, "suporte_sem_sinal": 0.0048348891333721295, "conta_debito_automatico_digital": 0.0021839073053960922, "portabilidade": 0.0013891254811359312, "suporte_chip_esim": 0.0016345529304304192, "troca_numero": 7.018786200323684e-05, "roaming_pacote": 0.00016507831979068014, "conta_contestacao": 5.6170426195309045e-05, "marketplace_pedido": 3.654138310526054e-05, "vas_cancelamento": 3.965001663485107e-05, "cadastro_atualizacao": 5.6657911703350276e-05, "sem_correspondencia": 0.00029426034951290133}, "confidence": 0.9805222592462791, "input_tokens": 658, "latency_ms": 179.2559969999843} +{"id": "g0220-seguranca_perda_roubo-regionalismo-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_configuracao": 0.0028304340892442554, "reclamacao_atendimento": 0.0002615937919849664, "recarga_nao_creditada": 0.0003928283938633402, "recarga_realizar": 0.0006895421535356861, "seguranca_fraude": 0.003953500478195809, "suporte_chip_esim": 0.001247075702810524, "conta_explicacao": 0.00018987173804872428, "vas_cancelamento": 0.00024379548749099497, "seguranca_perda_roubo": 0.9880246300301324, "internet_pacote_adicional": 0.00023738268819391522, "atendimento_humano": 0.00022577047165056634, "internet_consumo": 0.00021083172720282912, "bonus_nao_recebido": 9.724844578473367e-05, "plano_nova_linha": 0.00015181686528598556, "plano_consulta": 3.844000816689314e-05, "sem_correspondencia": 0.0012052379284084249}, "confidence": 0.9872262720321412, "input_tokens": 661, "latency_ms": 177.83537999997634} +{"id": "g0220-seguranca_perda_roubo-regionalismo-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"portabilidade": 0.00128997274555699, "suporte_chip_esim": 0.00027844922042166774, "reclamacao_atendimento": 0.0002292163053584332, "conta_vencimento": 0.0003594494033293462, "roaming_duvida": 0.00024945296638128624, "plano_troca": 0.001019963041171418, "seguranca_perda_roubo": 0.9949253442257664, "recarga_saldo": 0.00020095270007793986, "desconto_retencao": 0.00029146267171058275, "troca_numero": 0.00011308096656174245, "seguranca_fraude": 0.0003218336968788868, "internet_problema_conexao": 0.00013496666637544284, "fidelidade_resgate": 8.24710578947211e-05, "internet_pacote_adicional": 0.00010147751531350198, "recarga_nao_creditada": 8.752898950994752e-05, "sem_correspondencia": 0.0003143778276917664}, "confidence": 0.9945870338408177, "input_tokens": 650, "latency_ms": 174.8693659999958} +{"id": "g0220-seguranca_perda_roubo-regionalismo-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9732236889076069, "suporte_chip_esim": 0.00206950509510529, "reclamacao_atendimento": 0.0007599903386579111, "portabilidade": 0.0013719373823567313, "seguranca_fraude": 0.017766181154047454, "fidelidade_resgate": 0.0006931378814256082, "negociacao_divida": 0.00043059668652547606, "vas_consulta": 0.00015630079166985256, "conta_explicacao": 0.0002737858807072977, "parceiros_ofertas": 2.2542983186660973e-05, "recarga_realizar": 0.0002714478257321111, "marketplace_compra": 0.00017104284182715168, "conta_debito_automatico_digital": 6.987910926279674e-05, "atendimento_humano": 0.0001839684525690979, "cancelamento_linha": 0.0002998407598203006, "sem_correspondencia": 0.002236153909499458}, "confidence": 0.9714386015014471, "input_tokens": 657, "latency_ms": 178.03495300000804} +{"id": "g0220-seguranca_perda_roubo-regionalismo-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.0025942933662843684, "cancelamento_linha": 0.0010103282047278397, "seguranca_perda_roubo": 0.9861602861609374, "roaming_pacote": 0.001443901089112618, "fidelidade_resgate": 0.0005458530594533533, "portabilidade": 0.0002547184961890555, "conta_debito_automatico_digital": 0.0002539127979155109, "parceiros_ofertas": 8.799268511004207e-05, "vas_consulta": 0.0002892660138052304, "internet_problema_conexao": 8.424634265024606e-05, "bonus_nao_recebido": 0.0002556047435238101, "suporte_chip_esim": 4.595980202979975e-05, "beneficios_consulta": 4.95041009565858e-05, "conta_explicacao": 0.0001287953411948628, "seguranca_fraude": 0.00023380637043547952, "sem_correspondencia": 0.006561531425673822}, "confidence": 0.9852376385716666, "input_tokens": 653, "latency_ms": 177.06612200004201} +{"id": "g0220-seguranca_perda_roubo-regionalismo-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_sem_sinal": 0.0025252558134233765, "plano_nova_linha": 0.0007960894908977458, "seguranca_perda_roubo": 0.9926312788276287, "marketplace_pedido": 0.001030812400568396, "suporte_chip_esim": 0.00070579445233933, "conta_pagamento_confirmacao": 0.0001691236796892467, "parceiros_ofertas": 0.00013287588905440309, "internet_consumo": 0.00012747304692412595, "seguranca_fraude": 0.0009422891346820794, "cadastro_atualizacao": 0.00010164501015700748, "recarga_nao_creditada": 0.00027090036977998487, "troca_numero": 9.897719077617505e-05, "fidelidade_resgate": 6.525511662401448e-05, "portabilidade": 7.856323060000872e-05, "vas_contratacao": 9.446811618592612e-05, "sem_correspondencia": 0.00022919823066948095}, "confidence": 0.9921400307494711, "input_tokens": 639, "latency_ms": 172.987844999966} +{"id": "g0220-seguranca_perda_roubo-regionalismo-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_cobranca": 0.0019243022115153611, "cancelamento_linha": 0.0004373851920441953, "seguranca_fraude": 0.009165561411257671, "marketplace_pedido": 0.0004843597138599539, "suporte_chip_esim": 0.0005064475165550736, "seguranca_perda_roubo": 0.9692949010016079, "vas_consulta": 0.0005857919840954577, "sem_correspondencia": 0.01760125096906444}, "confidence": 0.9649084582875519, "input_tokens": 432, "latency_ms": 104.59814400002188} +{"id": "g0220-seguranca_perda_roubo-regionalismo-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.0018018436153352303, "marketplace_pedido": 0.0004541359446192417, "suporte_chip_esim": 0.0003328758531362616, "internet_consumo": 0.00041248641714843, "suporte_configuracao": 0.00033039376520652467, "beneficios_consulta": 0.0006426641411522757, "seguranca_perda_roubo": 0.9949604368398063, "internet_problema_conexao": 0.00019386964428335523, "recarga_realizar": 0.00020217976010712056, "portabilidade": 4.0714984986982836e-05, "conta_vencimento": 6.865391263328052e-05, "desconto_retencao": 8.441314504232046e-05, "negociacao_religacao": 6.0288187210095167e-05, "conta_pagamento_confirmacao": 6.747064684421574e-05, "roaming_pacote": 6.577168872226851e-05, "sem_correspondencia": 0.0002818014537660361}, "confidence": 0.9946244659624599, "input_tokens": 638, "latency_ms": 174.295074999975} +{"id": "g0220-seguranca_perda_roubo-regionalismo-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.008099696207007895, "suporte_chip_esim": 0.0017501158909777306, "seguranca_perda_roubo": 0.9801782184589537, "sem_correspondencia": 0.009971969443060667}, "confidence": 0.9735709579452719, "input_tokens": 329, "latency_ms": 77.65968299997894} +{"id": "g0220-seguranca_perda_roubo-regionalismo-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.004731335886980042, "seguranca_perda_roubo": 0.9457239068325886, "parceiros_ofertas": 0.0006526454147942207, "vas_consulta": 0.0010921808931171981, "seguranca_fraude": 0.04558528076913009, "suporte_chip_esim": 0.0004507928226546219, "recarga_realizar": 0.00013902694420371065, "roaming_cobranca": 6.059133499839179e-05, "vas_cancelamento": 3.7462798715875483e-05, "recarga_saldo": 2.011479225058705e-05, "conta_explicacao": 7.228612407952246e-05, "sem_correspondencia": 0.001434375386487019}, "confidence": 0.9407897165446425, "input_tokens": 540, "latency_ms": 143.73615599998857} +{"id": "g0220-seguranca_perda_roubo-regionalismo-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_explicacao": 0.0013987142593486178, "suporte_chip_esim": 0.001117531673816482, "suporte_configuracao": 0.00023748079043968835, "conta_debito_automatico_digital": 0.00032081056915924424, "conta_contestacao": 0.0004914867915543019, "seguranca_fraude": 0.021475523912256145, "seguranca_perda_roubo": 0.9657487100387709, "sem_correspondencia": 0.009209741964654648}, "confidence": 0.9608556686157382, "input_tokens": 449, "latency_ms": 110.60571600000912} +{"id": "g0220-seguranca_perda_roubo-regionalismo-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.0024009153832630216, "reclamacao_atendimento": 0.0001222921035756292, "portabilidade": 0.0006689430540234831, "suporte_configuracao": 0.00020882831557446523, "suporte_chip_esim": 0.00018802714646363406, "conta_debito_automatico_digital": 0.000182970091879342, "cancelamento_linha": 0.000813514554836912, "seguranca_fraude": 0.08689529693562582, "recarga_nao_creditada": 0.0003531131846296243, "troca_numero": 0.00039036521710683646, "seguranca_perda_roubo": 0.8917411756344159, "sem_correspondencia": 0.016034558378605405}, "confidence": 0.8818994643284536, "input_tokens": 548, "latency_ms": 144.2648710000185} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 202, "length_bucket": "longo"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.013575729736936508, "suporte_chip_esim": 0.0019695715164024176, "seguranca_perda_roubo": 0.9708346510551409, "sem_correspondencia": 0.013620047691520146}, "confidence": 0.9611128680735215, "input_tokens": 369, "latency_ms": 84.38064500001019} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.0023805134938412343, "seguranca_perda_roubo": 0.9922131562173111, "seguranca_fraude": 0.0022400987669716423, "sem_correspondencia": 0.0031662315218760756}, "confidence": 0.9896175416230818, "input_tokens": 370, "latency_ms": 85.5648790000032} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_chip_esim": 0.030076631907045705, "seguranca_fraude": 0.8552694057523109, "internet_pacote_adicional": 0.012151518917771591, "sem_correspondencia": 0.10250244342287183}, "confidence": 0.8070258743364146, "input_tokens": 366, "latency_ms": 85.73196900005087} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 181, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.0007675806810878562, "conta_segunda_via": 0.00012151690667622236, "seguranca_fraude": 0.04413115610944308, "suporte_chip_esim": 0.0007233295821698153, "conta_debito_automatico_digital": 0.00013969953520977048, "roaming_pacote": 2.2517202062472987e-05, "suporte_configuracao": 4.3739828027661095e-05, "desconto_retencao": 4.142368909168028e-05, "recarga_saldo": 0.0001375061533293255, "vas_contratacao": 1.9552913633560657e-05, "conta_vencimento": 0.0001292116695498844, "cancelamento_linha": 0.003196127753171596, "seguranca_perda_roubo": 0.9475705635608674, "troca_numero": 0.00015922799433022199, "vas_consulta": 4.323020236840577e-05, "sem_correspondencia": 0.0027536162189810186}, "confidence": 0.9440752677982588, "input_tokens": 686, "latency_ms": 181.92626500001552} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_consulta": 0.005747450933976044, "portabilidade": 0.0012031736589457962, "seguranca_perda_roubo": 0.9794865323042848, "seguranca_fraude": 0.009295588225141102, "bonus_nao_recebido": 0.0006649177102633721, "suporte_chip_esim": 0.0002754585672729764, "recarga_saldo": 0.00010701390581743983, "plano_nova_linha": 8.268281811613833e-05, "recarga_realizar": 0.00018632167688294993, "desconto_retencao": 1.7040139397419317e-05, "roaming_duvida": 0.0002398924481049856, "sem_correspondencia": 0.0026939276117970336}, "confidence": 0.9776216716046737, "input_tokens": 582, "latency_ms": 151.3763060000315} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"reclamacao_atendimento": 0.004331142051547927, "atendimento_humano": 0.0006916803291533598, "suporte_chip_esim": 0.0008505140327459528, "seguranca_fraude": 0.15560193302829803, "fidelidade_pontos": 0.00040054871977930655, "marketplace_compra": 9.339750598281688e-05, "recarga_realizar": 0.0006561294163722299, "conta_pagamento_confirmacao": 0.00023614689759990132, "internet_problema_conexao": 0.0009779125092799826, "beneficios_consulta": 0.0011580295689031285, "seguranca_perda_roubo": 0.7908549052706918, "sem_correspondencia": 0.044147660669645546}, "confidence": 0.7718417148407547, "input_tokens": 590, "latency_ms": 151.2993690000144} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.003598452018645828, "plano_consulta": 0.0010096006648127613, "negociacao_divida": 0.0005638583214249946, "recarga_nao_creditada": 0.0010972800995053026, "roaming_duvida": 0.0005352619434375647, "conta_contestacao": 0.0016260218432722667, "seguranca_perda_roubo": 0.987775542211931, "marketplace_compra": 0.0003093943475282641, "seguranca_fraude": 0.001857503050237953, "conta_explicacao": 0.0001591943796473791, "vas_cancelamento": 7.998782804842257e-05, "fidelidade_resgate": 0.00011588388070357423, "plano_troca": 0.00012286229258583528, "internet_consumo": 0.00022049087104118902, "suporte_chip_esim": 8.976239010615608e-05, "sem_correspondencia": 0.0008389038570715381}, "confidence": 0.9869605783593933, "input_tokens": 699, "latency_ms": 183.18704900002558} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.014086443099905338, "vas_consulta": 0.001317853816378509, "fidelidade_pontos": 0.0007418843966784812, "suporte_chip_esim": 0.0005950697687544024, "recarga_realizar": 0.0004873762810098064, "vas_contratacao": 0.0005958000250080362, "seguranca_perda_roubo": 0.9800459243035428, "reclamacao_atendimento": 0.0001838008783502463, "negociacao_religacao": 0.0003901145083443006, "internet_pacote_adicional": 6.355066458805211e-05, "recarga_nao_creditada": 8.19767829857174e-05, "sem_correspondencia": 0.0014102054744543353}, "confidence": 0.9782319174220467, "input_tokens": 584, "latency_ms": 155.85801299999957} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 171, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"bonus_nao_recebido": 0.0018096709485332103, "suporte_configuracao": 0.000567644621594634, "roaming_pacote": 0.0004680507729478474, "cancelamento_linha": 0.0038264872583541336, "desconto_retencao": 0.000813250643853764, "internet_problema_conexao": 0.003350408455205369, "seguranca_perda_roubo": 0.9788043895190445, "vas_cancelamento": 0.00019905820395826283, "negociacao_religacao": 0.0007597434923950718, "fidelidade_resgate": 6.138769925995193e-05, "marketplace_compra": 0.0001043767012037952, "internet_pacote_adicional": 0.00012095790880514, "suporte_chip_esim": 6.942995072987803e-05, "seguranca_fraude": 0.008257774926006278, "atendimento_humano": 0.00022736521099915092, "sem_correspondencia": 0.0005600036871088411}, "confidence": 0.9773913488203141, "input_tokens": 694, "latency_ms": 181.68914400001768} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 175, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_religacao": 0.0025752770108136537, "conta_explicacao": 0.00036491613696689335, "beneficios_consulta": 0.0004002521882908066, "suporte_chip_esim": 0.00031770354973277164, "plano_nova_linha": 0.00036902017013428997, "cancelamento_linha": 0.000262925224888556, "suporte_sem_sinal": 0.002444100486752138, "seguranca_perda_roubo": 0.8593743683284293, "conta_contestacao": 0.0004918033467056265, "vas_cancelamento": 0.00023975393575755257, "seguranca_fraude": 0.12737068439780763, "sem_correspondencia": 0.005789195223720756}, "confidence": 0.8465902199946501, "input_tokens": 575, "latency_ms": 148.52003099997546} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5439632741721784, "seguranca_fraude": 0.4426640243755354, "suporte_chip_esim": 0.006168731705034233, "sem_correspondencia": 0.0072039697472521666}, "confidence": 0.391951032229571, "input_tokens": 365, "latency_ms": 83.87988599997698} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"atendimento_humano": 0.001445858672681877, "conta_debito_automatico_digital": 0.00027423985383597915, "internet_pacote_adicional": 0.0003317115934401469, "fidelidade_resgate": 0.00020362213174349365, "seguranca_fraude": 0.5287274805601334, "parceiros_ofertas": 0.0012873942793832501, "reclamacao_atendimento": 0.0003223803183213132, "roaming_cobranca": 8.324317987666245e-05, "suporte_chip_esim": 0.021246028921490002, "cancelamento_linha": 0.4363245917573555, "vas_consulta": 0.004429083045622911, "roaming_pacote": 0.00029347547859167835, "recarga_nao_creditada": 0.0001274584767557659, "beneficios_consulta": 0.0004144208869737922, "fidelidade_pontos": 0.00022915848327403874, "sem_correspondencia": 0.0042598523605200805}, "confidence": 0.49730931259747574, "input_tokens": 680, "latency_ms": 182.025737999993} +{"id": "g0225-seguranca_fraude-informal_abreviado-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"fidelidade_resgate": 0.005271327544952453, "marketplace_compra": 0.0007772198408889472, "seguranca_perda_roubo": 0.06098491067228692, "roaming_cobranca": 0.005028333965539466, "conta_contestacao": 0.36415481105978087, "suporte_chip_esim": 0.0011854657613168942, "parceiros_ofertas": 0.00043214122292189235, "suporte_sem_sinal": 0.06249266020424564, "reclamacao_atendimento": 0.2853463818492193, "conta_explicacao": 0.017628057767240638, "vas_cancelamento": 0.0008999414369651628, "sem_correspondencia": 0.19579874867464192}, "confidence": 0.3063507029743064, "input_tokens": 573, "latency_ms": 148.64490899998373} +{"id": "g0225-seguranca_fraude-informal_abreviado-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.0016809796722455938, "seguranca_perda_roubo": 0.0010310730725032761, "seguranca_fraude": 0.9869762692960343, "internet_consumo": 0.0029155009672198594, "conta_pagamento_confirmacao": 0.000575363123495382, "conta_segunda_via": 0.0003689054919132396, "reclamacao_atendimento": 0.00039652510657334276, "sem_correspondencia": 0.0060553832700149576}, "confidence": 0.9851157363383249, "input_tokens": 465, "latency_ms": 112.41527100003168} +{"id": "g0225-seguranca_fraude-informal_abreviado-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"parceiros_ofertas": 0.001375358365686064, "vas_cancelamento": 0.0012848230786512494, "seguranca_perda_roubo": 0.03899872158443517, "conta_contestacao": 0.07977045502621219, "seguranca_fraude": 0.8718625075484682, "internet_pacote_adicional": 0.0003269505182566037, "internet_consumo": 0.00011883265570157582, "fidelidade_resgate": 4.245667837277407e-05, "marketplace_pedido": 0.00010952431475549053, "suporte_chip_esim": 1.6966231858233306e-05, "marketplace_compra": 4.10247210091759e-05, "sem_correspondencia": 0.006052379276593364}, "confidence": 0.8602136445983288, "input_tokens": 568, "latency_ms": 148.43482300000232} +{"id": "g0225-seguranca_fraude-informal_abreviado-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_consumo": 0.002249204912762811, "vas_contratacao": 0.0003134145930487533, "seguranca_perda_roubo": 0.001026604653477165, "conta_debito_automatico_digital": 0.002098929152915359, "roaming_duvida": 0.006284069665106602, "seguranca_fraude": 0.9701058714432303, "portabilidade": 0.0011419638130836, "conta_contestacao": 0.00010745122343042859, "plano_nova_linha": 0.00016557201584787033, "conta_pagamento_confirmacao": 1.3347108647453189e-05, "marketplace_pedido": 2.2800928544718818e-05, "recarga_nao_creditada": 2.281532805456155e-05, "recarga_realizar": 5.218861000522742e-05, "roaming_cobranca": 0.014053952468445497, "marketplace_compra": 2.6035703362358256e-05, "sem_correspondencia": 0.0023157783800372305}, "confidence": 0.9681129295394459, "input_tokens": 669, "latency_ms": 179.38676500000383} +{"id": "g0225-seguranca_fraude-informal_abreviado-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.03962060595744405, "conta_vencimento": 0.0007051317835242233, "troca_numero": 0.0005754730960770093, "beneficios_consulta": 0.0002085105165746953, "seguranca_fraude": 0.7754272457962814, "conta_contestacao": 0.18115061500028923, "fidelidade_resgate": 0.00028283748716806764, "recarga_saldo": 7.709763173340517e-05, "recarga_nao_creditada": 0.0007144670176235553, "portabilidade": 2.932942723438936e-05, "seguranca_perda_roubo": 2.6374051942998468e-05, "conta_debito_automatico_digital": 4.75419790692181e-05, "fidelidade_pontos": 4.294101504418595e-05, "negociacao_religacao": 1.8541586083694767e-05, "internet_consumo": 7.621504264570983e-05, "sem_correspondencia": 0.000997072611264277}, "confidence": 0.7604557288493666, "input_tokens": 649, "latency_ms": 175.60340500000393} +{"id": "g0225-seguranca_fraude-informal_abreviado-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.0023240447121320135, "seguranca_perda_roubo": 0.005931481818162697, "seguranca_fraude": 0.9839192580568936, "sem_correspondencia": 0.00782521541281176}, "confidence": 0.9785590107425248, "input_tokens": 344, "latency_ms": 83.25170900002377} +{"id": "g0225-seguranca_fraude-informal_abreviado-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 107, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.0011427583064588431, "conta_vencimento": 0.0007609032775393819, "seguranca_fraude": 0.9844470080203855, "conta_contestacao": 0.00192205846209725, "roaming_cobranca": 0.002207876975205522, "seguranca_perda_roubo": 0.0002597348786928637, "bonus_nao_recebido": 0.00014768398789772086, "sem_correspondencia": 0.00911197609172285}, "confidence": 0.9822251520232977, "input_tokens": 442, "latency_ms": 105.12978999997813} +{"id": "g0225-seguranca_fraude-informal_abreviado-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.0027555257327487063, "seguranca_perda_roubo": 0.0029786169189361246, "seguranca_fraude": 0.9830316995769929, "sem_correspondencia": 0.011234157771322197}, "confidence": 0.9773755994359908, "input_tokens": 339, "latency_ms": 84.13921200002505} +{"id": "g0225-seguranca_fraude-informal_abreviado-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_problema_conexao": 0.0011719956993602723, "recarga_nao_creditada": 0.00021398452183955853, "suporte_configuracao": 0.0002528478961272902, "suporte_sem_sinal": 0.0005837029611136444, "seguranca_perda_roubo": 0.00951760949203649, "fidelidade_pontos": 0.00037124007900313466, "beneficios_consulta": 0.0003005258614009535, "conta_pagamento_confirmacao": 0.000164373959276855, "conta_contestacao": 0.0006084653700601652, "seguranca_fraude": 0.9840796802342405, "roaming_duvida": 0.00016146854595403486, "roaming_pacote": 9.16345830248751e-05, "plano_consulta": 8.978614100231682e-05, "atendimento_humano": 0.0023159728754479844, "parceiros_ofertas": 2.63429572944879e-05, "sem_correspondencia": 5.0368822817473745e-05}, "confidence": 0.9830183255831897, "input_tokens": 656, "latency_ms": 176.45145900002035} +{"id": "g0225-seguranca_fraude-informal_abreviado-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.0006036466150224327, "recarga_realizar": 0.0013130965400241696, "seguranca_perda_roubo": 0.002762700894466809, "seguranca_fraude": 0.9914360453505292, "fidelidade_resgate": 0.0005168768698071806, "conta_contestacao": 0.0002224777639904473, "internet_pacote_adicional": 7.060729907293947e-05, "sem_correspondencia": 0.0030745486670869463}, "confidence": 0.9902126232577474, "input_tokens": 447, "latency_ms": 105.48282500002415} +{"id": "g0225-seguranca_fraude-informal_abreviado-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 117, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.0009888509516845496, "roaming_pacote": 0.001108036815258302, "marketplace_compra": 0.0008578603917468745, "seguranca_perda_roubo": 0.00037943493936491436, "seguranca_fraude": 0.968620311873953, "conta_pagamento_confirmacao": 0.0015544299875159234, "suporte_chip_esim": 0.0002013515513078561, "sem_correspondencia": 0.02628972348916853}, "confidence": 0.9641374992845178, "input_tokens": 464, "latency_ms": 111.91984699996738} +{"id": "g0225-seguranca_fraude-informal_abreviado-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0011111397712863568, "conta_segunda_via": 0.000588278830309388, "seguranca_fraude": 0.9527181251346948, "plano_nova_linha": 0.000904930751856771, "negociacao_divida": 0.0015173133199591386, "conta_contestacao": 0.03773046823326746, "seguranca_perda_roubo": 0.00014655265043503126, "sem_correspondencia": 0.005283191308191003}, "confidence": 0.9459635715825083, "input_tokens": 451, "latency_ms": 111.5804660000208} +{"id": "g0227-seguranca_fraude-regionalismo-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 105, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.0004743251394703517, "cadastro_atualizacao": 0.00041977576638072873, "troca_numero": 0.0017298602584773825, "seguranca_fraude": 0.9942667143981473, "plano_consulta": 0.0003811807561340389, "suporte_chip_esim": 7.80839410309077e-05, "marketplace_compra": 6.657791958021827e-05, "roaming_pacote": 6.570105639246723e-05, "seguranca_perda_roubo": 0.002161355353985003, "bonus_nao_recebido": 2.633229061202372e-05, "conta_contestacao": 4.8195619073888414e-05, "sem_correspondencia": 0.000281897500715631}, "confidence": 0.9937455066161611, "input_tokens": 607, "latency_ms": 155.336157000022} +{"id": "g0227-seguranca_fraude-regionalismo-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 201, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"marketplace_compra": 0.0015250734774893185, "vas_contratacao": 0.0002655384305150933, "conta_explicacao": 0.0031391771044823194, "conta_contestacao": 0.022267414189805997, "recarga_saldo": 0.00040066553192604247, "seguranca_perda_roubo": 0.00017612940792522975, "plano_troca": 0.0007634768738852517, "vas_consulta": 0.00018731863535924898, "internet_problema_conexao": 0.002043560781315623, "plano_consulta": 0.00194866220624663, "seguranca_fraude": 0.9628362358210307, "sem_correspondencia": 0.004446747540018503}, "confidence": 0.9594577118047609, "input_tokens": 587, "latency_ms": 150.77895600001057} +{"id": "g0227-seguranca_fraude-regionalismo-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.0019780515045166092, "conta_contestacao": 0.0009219538142179861, "seguranca_fraude": 0.992428651221979, "seguranca_perda_roubo": 0.0015581587955266244, "recarga_nao_creditada": 0.0003618851379395611, "recarga_realizar": 0.0001527163885490199, "internet_consumo": 8.647901370390553e-05, "sem_correspondencia": 0.0025121041235673285}, "confidence": 0.9913470299679762, "input_tokens": 454, "latency_ms": 111.82037800000444} +{"id": "g0227-seguranca_fraude-regionalismo-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 174, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.0010845170811082127, "conta_contestacao": 0.0005314762525831891, "seguranca_perda_roubo": 0.002505401322409542, "suporte_configuracao": 0.0003458563338963224, "conta_segunda_via": 0.00035702901865980696, "fidelidade_resgate": 0.0008407912712731546, "seguranca_fraude": 0.9920683054165755, "sem_correspondencia": 0.0022666233034942603}, "confidence": 0.9909352061903719, "input_tokens": 476, "latency_ms": 112.20524000003707} +{"id": "g0227-seguranca_fraude-regionalismo-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"reclamacao_atendimento": 0.0008997334163238827, "desconto_retencao": 0.00024233438763250948, "conta_contestacao": 0.0005280948493084444, "conta_debito_automatico_digital": 0.0003449390786208036, "suporte_chip_esim": 0.0004515316140105332, "seguranca_fraude": 0.9967526148797984, "seguranca_perda_roubo": 0.00012186279577719138, "sem_correspondencia": 0.0006588889785283862}, "confidence": 0.9962887027197695, "input_tokens": 492, "latency_ms": 113.86793899998793} +{"id": "g0227-seguranca_fraude-regionalismo-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 186, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.002321701746438024, "conta_contestacao": 0.011482646774411407, "seguranca_fraude": 0.9750939561433131, "sem_correspondencia": 0.011101695335837573}, "confidence": 0.9667919415244174, "input_tokens": 361, "latency_ms": 85.54377100000465} +{"id": "g0227-seguranca_fraude-regionalismo-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"beneficios_consulta": 0.0005337357793761405, "recarga_realizar": 0.00019853652339348206, "plano_troca": 0.0003639449393396074, "conta_contestacao": 0.00039021172650712487, "plano_consulta": 0.0004778494293291959, "seguranca_fraude": 0.9955493268316882, "roaming_duvida": 0.0002428598342668906, "suporte_configuracao": 0.00018458472047942314, "reclamacao_atendimento": 0.00012989758331164355, "negociacao_divida": 1.4768361166645893e-05, "plano_nova_linha": 8.05139906234761e-05, "seguranca_perda_roubo": 0.00046467965566164245, "internet_problema_conexao": 0.00027598629486503623, "marketplace_pedido": 1.5826711175377256e-05, "conta_explicacao": 3.6220206220897206e-05, "sem_correspondencia": 0.0010410574125952953}, "confidence": 0.995252615287134, "input_tokens": 704, "latency_ms": 182.98104799998782} +{"id": "g0227-seguranca_fraude-regionalismo-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 195, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9891712337999987, "conta_contestacao": 0.0036564653472024914, "seguranca_perda_roubo": 0.0047197663843039075, "sem_correspondencia": 0.002452534468494752}, "confidence": 0.9855616450666652, "input_tokens": 367, "latency_ms": 84.61340399998107} +{"id": "g0227-seguranca_fraude-regionalismo-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.0005307776110662842, "seguranca_fraude": 0.9967943086572076, "conta_contestacao": 0.0004979038013794337, "plano_consulta": 0.0005812680858479181, "vas_contratacao": 0.00013219850671050028, "suporte_configuracao": 0.00016141724386365883, "conta_segunda_via": 0.00012328027056867228, "conta_debito_automatico_digital": 8.103211794248311e-05, "internet_consumo": 7.694674279930204e-05, "conta_vencimento": 1.6817335255610198e-05, "seguranca_perda_roubo": 0.0008010292462006514, "suporte_chip_esim": 9.28445264655463e-05, "negociacao_divida": 1.5371057471888592e-05, "portabilidade": 1.4885358060972913e-05, "marketplace_compra": 1.5892295621940176e-05, "sem_correspondencia": 6.402714353761891e-05}, "confidence": 0.996580595901021, "input_tokens": 709, "latency_ms": 188.11843200001022} +{"id": "g0227-seguranca_fraude-regionalismo-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.004042206956691659, "seguranca_fraude": 0.9911356544619216, "conta_contestacao": 0.0027642932119231753, "sem_correspondencia": 0.002057845369463508}, "confidence": 0.9881808726158954, "input_tokens": 366, "latency_ms": 84.57259599998679} +{"id": "g0227-seguranca_fraude-regionalismo-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 187, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_sem_sinal": 0.0012680516054366657, "cancelamento_linha": 0.00020984229142688882, "seguranca_perda_roubo": 0.00041939350828644397, "recarga_saldo": 0.00023588725885972407, "plano_troca": 0.00035674718836034125, "troca_numero": 0.00019186901252731098, "suporte_chip_esim": 0.00022946375866717854, "plano_consulta": 0.00025099246365334446, "conta_contestacao": 0.0005747006373230127, "beneficios_consulta": 0.0018521202424752073, "seguranca_fraude": 0.9913672628014644, "sem_correspondencia": 0.003043669231519548}, "confidence": 0.9905824685106883, "input_tokens": 572, "latency_ms": 147.58339899998418} +{"id": "g0228-seguranca_fraude-emocional-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.0018785925476033777, "cancelamento_linha": 0.0003849632656603931, "conta_debito_automatico_digital": 0.0002824173424933359, "beneficios_consulta": 0.00034664326387969516, "vas_cancelamento": 0.00018264586660337128, "internet_consumo": 0.0003287616224454396, "reclamacao_atendimento": 0.002019919002289596, "desconto_retencao": 0.0003404888485352977, "conta_contestacao": 0.009029795306019753, "marketplace_pedido": 0.00027338442970917487, "seguranca_perda_roubo": 0.004041013253562206, "fidelidade_resgate": 0.00045262703467435956, "roaming_cobranca": 0.00020457317598774626, "recarga_realizar": 0.003709897638151311, "seguranca_fraude": 0.9730062150315223, "sem_correspondencia": 0.00351806237086271}, "confidence": 0.9712066293669571, "input_tokens": 692, "latency_ms": 181.01881800004094} +{"id": "g0228-seguranca_fraude-emocional-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao", "vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_consulta": 0.0018947627616549732, "seguranca_fraude": 0.6788824772914713, "seguranca_perda_roubo": 0.00081280372928669, "vas_cancelamento": 0.1341413470942205, "suporte_chip_esim": 0.007423805829499001, "troca_numero": 0.00031766729467370486, "recarga_nao_creditada": 0.0001280765200505653, "roaming_duvida": 0.00018133447896749588, "cadastro_atualizacao": 0.00017387452569086461, "conta_contestacao": 0.17441549830583986, "suporte_configuracao": 0.00025043232766538265, "sem_correspondencia": 0.0013779198409795026}, "confidence": 0.6496899752270597, "input_tokens": 566, "latency_ms": 147.16733900002055} +{"id": "g0228-seguranca_fraude-emocional-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.0011619345719027718, "desconto_retencao": 0.00044951422509166555, "seguranca_fraude": 0.993824598561171, "vas_contratacao": 0.0007461393369314598, "troca_numero": 0.0004907023961064893, "conta_contestacao": 0.00042775748376662975, "seguranca_perda_roubo": 0.00033184636068474597, "sem_correspondencia": 0.002567507064345174}, "confidence": 0.9929423983556243, "input_tokens": 434, "latency_ms": 104.2613040000333} +{"id": "g0228-seguranca_fraude-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_segunda_via": 0.004577361346510673, "conta_contestacao": 0.0016174941449486361, "negociacao_religacao": 0.0005049263598770287, "recarga_realizar": 0.0006977665698128211, "roaming_pacote": 0.0026399893996418558, "marketplace_pedido": 0.0008857846890279179, "seguranca_perda_roubo": 0.8836645638859099, "fidelidade_pontos": 0.0006740603504987051, "bonus_nao_recebido": 0.0009221368964201733, "parceiros_ofertas": 0.00028108369727065886, "plano_nova_linha": 0.0007882758725066033, "sem_correspondencia": 0.10274655678757497}, "confidence": 0.8730886151482656, "input_tokens": 551, "latency_ms": 144.41191800000297} +{"id": "g0228-seguranca_fraude-emocional-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9870074780696813, "seguranca_perda_roubo": 0.006449626562895611, "conta_contestacao": 0.0020976286873913984, "sem_correspondencia": 0.004445266680031719}, "confidence": 0.9826766374262417, "input_tokens": 342, "latency_ms": 82.3620400000209} +{"id": "g0228-seguranca_fraude-emocional-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9568963453481771, "seguranca_perda_roubo": 0.003073199730567049, "conta_pagamento_confirmacao": 0.002199243818734533, "roaming_cobranca": 0.0020943744982607894, "conta_contestacao": 0.027172684619390503, "internet_problema_conexao": 0.0010609259888844063, "fidelidade_resgate": 0.00017671849720041043, "sem_correspondencia": 0.007326507498785346}, "confidence": 0.9507386803979168, "input_tokens": 458, "latency_ms": 111.59598299997242} +{"id": "g0228-seguranca_fraude-emocional-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 128, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_segunda_via": 0.0015270582882904353, "conta_contestacao": 0.0009879566916833457, "seguranca_perda_roubo": 0.00147516469661988, "conta_debito_automatico_digital": 0.0010362152874746388, "recarga_realizar": 0.0008212399640813848, "suporte_configuracao": 0.0012295214152897463, "seguranca_fraude": 0.9903985373914577, "sem_correspondencia": 0.0025243062651029396}, "confidence": 0.9890268998759515, "input_tokens": 469, "latency_ms": 112.50215600000502} +{"id": "g0228-seguranca_fraude-emocional-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_cobranca": 0.0054670410492583775, "seguranca_perda_roubo": 0.04511563246162081, "vas_consulta": 0.008791485412029737, "suporte_configuracao": 0.002195424517206214, "portabilidade": 0.0034401367038195377, "internet_problema_conexao": 0.0017348051839924056, "vas_cancelamento": 0.0022808401457534936, "recarga_nao_creditada": 0.0003304306258013091, "negociacao_divida": 0.0009735343370711436, "seguranca_fraude": 0.84865293813462, "conta_contestacao": 0.0028163985215671405, "sem_correspondencia": 0.07820133290725978}, "confidence": 0.8348941143286762, "input_tokens": 544, "latency_ms": 143.0427610000038} +{"id": "g0228-seguranca_fraude-emocional-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"seguranca_perda_roubo": 0.003979095981600087, "marketplace_compra": 0.0014982054717339263, "seguranca_fraude": 0.21100631753416818, "atendimento_humano": 0.0039839980359471444, "portabilidade": 0.0026243844832653765, "internet_problema_conexao": 0.0006370175962556635, "fidelidade_pontos": 0.00048490151656689666, "conta_vencimento": 0.0002972775055514009, "conta_contestacao": 0.7558300665843932, "roaming_pacote": 0.0009147949964720065, "beneficios_consulta": 0.000951223586042666, "sem_correspondencia": 0.017792716708003586}, "confidence": 0.7336327999102469, "input_tokens": 533, "latency_ms": 142.78013099999498} +{"id": "g0228-seguranca_fraude-emocional-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.001051927580975157, "conta_explicacao": 0.0003052543721146948, "atendimento_humano": 0.0004691670183608565, "vas_cancelamento": 0.00016284067843493053, "internet_consumo": 0.0004045433037864516, "suporte_configuracao": 0.00038803280846894843, "cancelamento_linha": 0.00040106490213857605, "conta_contestacao": 0.00021838547736316845, "roaming_pacote": 0.00042923389840337746, "seguranca_fraude": 0.9952602395742352, "plano_consulta": 0.000390342519663003, "seguranca_perda_roubo": 0.00014964078341723035, "recarga_saldo": 7.428420369889451e-05, "negociacao_religacao": 0.00015535165610224298, "marketplace_compra": 2.0392535963258736e-05, "sem_correspondencia": 0.00011929868687401965}, "confidence": 0.9949442555458506, "input_tokens": 664, "latency_ms": 178.52758499998345} +{"id": "g0228-seguranca_fraude-emocional-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.001634333919125672, "seguranca_perda_roubo": 0.0049500007196093465, "seguranca_fraude": 0.9844777408747419, "sem_correspondencia": 0.008937924486522997}, "confidence": 0.9793036544996562, "input_tokens": 333, "latency_ms": 78.08269100002008} +{"id": "g0228-seguranca_fraude-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_contestacao": 0.05982425480374711, "parceiros_ofertas": 0.02023516223133373, "seguranca_perda_roubo": 0.5019900255522735, "sem_correspondencia": 0.4179505574126458}, "confidence": 0.33598670073636444, "input_tokens": 317, "latency_ms": 77.82896300000175} +{"id": "g0233-roaming_pacote-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9507613666301301, "parceiros_ofertas": 0.002096083982830981, "conta_pagamento_confirmacao": 0.0029150436414112383, "marketplace_compra": 0.0008741757935969613, "roaming_cobranca": 0.035335403446273284, "internet_consumo": 0.00044886697054944156, "conta_vencimento": 0.0003723627029746201, "cadastro_atualizacao": 0.0004727836661844273, "vas_contratacao": 0.00046413645750437616, "cancelamento_linha": 1.56707164964298e-05, "conta_explicacao": 4.535168453039442e-05, "recarga_realizar": 5.4750502918044716e-05, "suporte_sem_sinal": 3.479529803102333e-05, "vas_consulta": 4.792422869854199e-05, "internet_pacote_adicional": 4.3005812928659175e-05, "sem_correspondencia": 0.0060182784649413885}, "confidence": 0.9474787910721391, "input_tokens": 625, "latency_ms": 170.2009750000002} +{"id": "g0233-roaming_pacote-erros_digitacao-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.01608643074347588, "roaming_pacote": 0.7529049472071073, "roaming_duvida": 0.1754500130646068, "sem_correspondencia": 0.0555586089848099}, "confidence": 0.6705399296094767, "input_tokens": 309, "latency_ms": 75.96765299996378} +{"id": "g0233-roaming_pacote-erros_digitacao-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 0.007537973272820165, "roaming_duvida": 0.7866635941413777, "roaming_pacote": 0.13355281479129424, "roaming_cobranca": 0.01513432430298176, "conta_explicacao": 0.0017171242482515736, "vas_contratacao": 0.00028571477223085924, "internet_pacote_adicional": 0.0004447050075956981, "sem_correspondencia": 0.0546637494634482}, "confidence": 0.7561869647330031, "input_tokens": 418, "latency_ms": 104.08608099999128} +{"id": "g0233-roaming_pacote-erros_digitacao-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"internet_pacote_adicional": 0.009498900690232421, "roaming_pacote": 0.36212119019838773, "roaming_duvida": 0.5680342060512561, "sem_correspondencia": 0.060345703060123886}, "confidence": 0.4240456080683413, "input_tokens": 307, "latency_ms": 77.68168500001593} +{"id": "g0233-roaming_pacote-erros_digitacao-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"bonus_nao_recebido": 0.0024890504694881554, "atendimento_humano": 0.0008551677777849158, "internet_pacote_adicional": 0.0023164630237222975, "troca_numero": 0.00037059730446442965, "negociacao_religacao": 0.0005385996792667195, "conta_segunda_via": 0.00026835164749594304, "roaming_duvida": 0.20726442776591458, "roaming_cobranca": 0.0016402013201170253, "suporte_chip_esim": 0.003525446897405398, "roaming_pacote": 0.7609732457650474, "plano_troca": 0.00034249096132869534, "sem_correspondencia": 0.019415957387964415}, "confidence": 0.7392435408345972, "input_tokens": 536, "latency_ms": 142.4903019999988} +{"id": "g0233-roaming_pacote-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.8190049052467793, "roaming_cobranca": 0.0773739732953235, "internet_pacote_adicional": 0.020228533375721332, "sem_correspondencia": 0.08339258808217595}, "confidence": 0.7586732069957057, "input_tokens": 308, "latency_ms": 76.76639099997828} +{"id": "g0233-roaming_pacote-erros_digitacao-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"bonus_nao_recebido": 0.002082724381237671, "vas_consulta": 0.00037281411397797236, "internet_pacote_adicional": 0.05184366843592499, "recarga_saldo": 0.00036772998729116534, "conta_vencimento": 0.0015073053870319655, "roaming_pacote": 0.8857304225842698, "suporte_chip_esim": 0.0021196877468726253, "beneficios_consulta": 0.00023876081235746572, "roaming_duvida": 0.03807100990527348, "negociacao_divida": 7.885466454705076e-05, "roaming_cobranca": 0.0003155080116255426, "sem_correspondencia": 0.017271513969590233}, "confidence": 0.8753422791828401, "input_tokens": 534, "latency_ms": 142.81135599998152} +{"id": "g0233-roaming_pacote-erros_digitacao-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"roaming_pacote": 0.8937848540810318, "internet_pacote_adicional": 0.01042543333287361, "roaming_duvida": 0.07317179276185574, "sem_correspondencia": 0.02261791982423888}, "confidence": 0.8583798054413755, "input_tokens": 308, "latency_ms": 76.04978500000925} +{"id": "g0233-roaming_pacote-erros_digitacao-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.001863601311653494, "fidelidade_pontos": 0.00030687755107326, "bonus_nao_recebido": 0.000517854659641184, "seguranca_perda_roubo": 0.0004255046434327399, "vas_contratacao": 0.0009875868323240126, "conta_segunda_via": 0.0003121849734611861, "roaming_cobranca": 0.047641970831647104, "suporte_sem_sinal": 0.0003974135876871328, "roaming_pacote": 0.38127146166381315, "marketplace_pedido": 0.0003128167842574563, "internet_pacote_adicional": 0.00015106345708614332, "suporte_chip_esim": 0.0011393242933231088, "conta_debito_automatico_digital": 0.0003123854052135907, "roaming_duvida": 0.5589045184057195, "portabilidade": 0.0009407671870173434, "sem_correspondencia": 0.00451466841264972}, "confidence": 0.5294981529661007, "input_tokens": 666, "latency_ms": 179.2828620000364} +{"id": "g0233-roaming_pacote-erros_digitacao-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"troca_numero": 0.007439927445301602, "roaming_cobranca": 0.010231369209351795, "negociacao_religacao": 0.004751646155034322, "conta_contestacao": 0.015053495211267615, "roaming_duvida": 0.14479283746275753, "internet_consumo": 0.04965309153307614, "internet_pacote_adicional": 0.4056959208862672, "roaming_pacote": 0.14266390428095405, "vas_consulta": 0.002799071351654738, "recarga_nao_creditada": 0.00048028474164463333, "bonus_nao_recebido": 0.00025265987122676984, "marketplace_compra": 0.00011439607052612359, "portabilidade": 0.001207800788289704, "internet_problema_conexao": 0.0008449251696283819, "cancelamento_linha": 0.0001668687071009205, "sem_correspondencia": 0.2138518011159183}, "confidence": 0.36607564894535183, "input_tokens": 613, "latency_ms": 166.00531900002125} +{"id": "g0233-roaming_pacote-erros_digitacao-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "plano_troca", "probabilities": {"marketplace_pedido": 0.0020498850152738325, "beneficios_consulta": 0.0003118640067036722, "seguranca_fraude": 0.00017383258019628193, "vas_contratacao": 0.00271976574135066, "vas_consulta": 0.0006666630069508639, "bonus_nao_recebido": 0.00010418616569673374, "cadastro_atualizacao": 0.00027585335074810683, "internet_pacote_adicional": 0.00020892759662713374, "roaming_cobranca": 0.1584966857741321, "cancelamento_linha": 0.0014660265813041338, "conta_segunda_via": 0.00028348839142304917, "roaming_duvida": 0.22162508773216202, "vas_cancelamento": 0.0001844444350748076, "internet_problema_conexao": 0.0006693944916234894, "plano_troca": 0.5073123165934317, "sem_correspondencia": 0.10345157853730141}, "confidence": 0.4744664710329938, "input_tokens": 665, "latency_ms": 179.35602299996845} +{"id": "g0233-roaming_pacote-erros_digitacao-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.00428934615170774, "roaming_pacote": 0.9766401945183908, "roaming_duvida": 0.0062850144053189245, "sem_correspondencia": 0.012785444924582558}, "confidence": 0.9688535926911875, "input_tokens": 307, "latency_ms": 76.22949899996456} +{"id": "g0234-roaming_pacote-regionalismo-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"reclamacao_atendimento": 0.0012504855321691477, "roaming_cobranca": 0.000448614980281674, "troca_numero": 0.0011888769206898828, "plano_consulta": 0.0014595828003696682, "cancelamento_linha": 0.0008561424026668669, "conta_segunda_via": 0.0005494313035138709, "fidelidade_resgate": 0.001120758562785985, "roaming_pacote": 0.9819272163793, "internet_consumo": 0.0010030699906610051, "negociacao_religacao": 0.00013695874161911032, "suporte_sem_sinal": 0.00020556570031954284, "roaming_duvida": 0.009498547248887356, "fidelidade_pontos": 0.0001592316828360033, "internet_pacote_adicional": 1.841244679875344e-05, "vas_contratacao": 2.268271305106175e-05, "sem_correspondencia": 0.00015442259405009338}, "confidence": 0.9807223641379199, "input_tokens": 640, "latency_ms": 171.67755200000556} +{"id": "g0234-roaming_pacote-regionalismo-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.002156985732977971, "roaming_cobranca": 0.0012461830631177884, "vas_consulta": 0.0009645146648449223, "conta_explicacao": 0.0009237511006759698, "suporte_chip_esim": 0.0010242032570839195, "desconto_retencao": 0.0010606429385954226, "roaming_pacote": 0.9699950529990503, "roaming_duvida": 0.004248201509596636, "bonus_nao_recebido": 0.0014059110878867798, "negociacao_divida": 0.00019878674236069332, "parceiros_ofertas": 0.00011569336363182798, "portabilidade": 0.00011328903807414974, "internet_pacote_adicional": 0.0014151700408322977, "marketplace_compra": 0.005273368634848769, "vas_cancelamento": 0.00017589825878113028, "sem_correspondencia": 0.009682347567641383}, "confidence": 0.9679947231989868, "input_tokens": 652, "latency_ms": 180.15528199998698} +{"id": "g0234-roaming_pacote-regionalismo-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.06349593031525719, "conta_pagamento_confirmacao": 0.007054635489187588, "roaming_pacote": 0.9173074683912029, "roaming_cobranca": 0.0054279773948193765, "seguranca_perda_roubo": 0.0006388088249813973, "atendimento_humano": 0.00013090129229338283, "internet_pacote_adicional": 0.00035954267377334915, "sem_correspondencia": 0.005584735618484711}, "confidence": 0.9054942495899464, "input_tokens": 423, "latency_ms": 103.32193399995049} +{"id": "g0234-roaming_pacote-regionalismo-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"recarga_nao_creditada": 0.0028673831398944734, "roaming_duvida": 0.9527042334490146, "roaming_pacote": 0.032601967210900216, "internet_pacote_adicional": 0.0026696469749889267, "bonus_nao_recebido": 0.0007119648962201511, "roaming_cobranca": 0.003492744623553733, "plano_troca": 0.00015485692199438008, "sem_correspondencia": 0.004797202783433437}, "confidence": 0.9459476953703027, "input_tokens": 423, "latency_ms": 108.79202699999269} +{"id": "g0234-roaming_pacote-regionalismo-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.006053140609258556, "suporte_chip_esim": 0.0020821388509376483, "roaming_cobranca": 0.001657565891014636, "vas_cancelamento": 0.0005327401170929016, "negociacao_religacao": 0.0005259189933635921, "roaming_pacote": 0.981835648036836, "internet_pacote_adicional": 0.0014722085015007433, "sem_correspondencia": 0.005840638999995924}, "confidence": 0.9792407406135271, "input_tokens": 434, "latency_ms": 105.34108400003106} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.001408121638774202, "internet_pacote_adicional": 0.0004246370165858081, "marketplace_pedido": 0.0013585144888572259, "suporte_sem_sinal": 0.0006472663114980498, "portabilidade": 0.00034273398656228273, "roaming_duvida": 0.9904756012685595, "roaming_cobranca": 0.0011007824823893687, "sem_correspondencia": 0.0042423428067735885}, "confidence": 0.9891149728783536, "input_tokens": 425, "latency_ms": 104.1351339999892} +{"id": "g0234-roaming_pacote-regionalismo-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0014169480814914602, "roaming_duvida": 0.004389678441381195, "conta_pagamento_confirmacao": 0.0026154872266468195, "roaming_pacote": 0.9876433094349693, "roaming_cobranca": 0.000950180519644179, "marketplace_compra": 0.00012032393487560776, "conta_vencimento": 0.00015407199608651035, "conta_segunda_via": 5.119944817671269e-05, "vas_contratacao": 5.394136376109295e-05, "atendimento_humano": 0.00015558783395751424, "cadastro_atualizacao": 5.573735625809075e-05, "sem_correspondencia": 0.0023935343627515546}, "confidence": 0.9865199739290573, "input_tokens": 538, "latency_ms": 142.37482499999032} +{"id": "g0234-roaming_pacote-regionalismo-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.07667227322052952, "internet_pacote_adicional": 0.0224301185362899, "roaming_pacote": 0.8765882273553524, "sem_correspondencia": 0.024309380887828226}, "confidence": 0.8354509698071363, "input_tokens": 316, "latency_ms": 76.288408000039} +{"id": "g0234-roaming_pacote-regionalismo-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_debito_automatico_digital": 0.0008255517911211898, "desconto_retencao": 0.0007117559887807619, "roaming_cobranca": 0.0028501766228135324, "roaming_duvida": 0.041596496322802094, "internet_pacote_adicional": 0.0009707355539036904, "beneficios_consulta": 0.00020212474223673584, "plano_consulta": 0.002710700817809179, "roaming_pacote": 0.9439664302617286, "recarga_saldo": 0.0008706851050158334, "seguranca_perda_roubo": 9.975963054510223e-05, "bonus_nao_recebido": 0.00013282187488500738, "sem_correspondencia": 0.005062761288358158}, "confidence": 0.9388724693764317, "input_tokens": 545, "latency_ms": 143.623912999999} +{"id": "g0234-roaming_pacote-regionalismo-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.001243970519544004, "roaming_duvida": 0.3935745861036265, "troca_numero": 0.0017047719994447532, "bonus_nao_recebido": 0.0006420919029584402, "internet_pacote_adicional": 0.0007890186409936275, "roaming_pacote": 0.586331308014615, "roaming_cobranca": 0.00034781624473124225, "sem_correspondencia": 0.015366436574086583}, "confidence": 0.5272357805881313, "input_tokens": 413, "latency_ms": 104.8032919999855} +{"id": "g0234-roaming_pacote-regionalismo-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"plano_consulta": 0.0018579239462997567, "roaming_pacote": 0.9915372192780434, "internet_pacote_adicional": 0.0036217275742609417, "conta_pagamento_confirmacao": 0.0009205669931877217, "roaming_cobranca": 0.0004860790708626637, "roaming_duvida": 0.0010316869119341371, "suporte_sem_sinal": 0.0001012333536660278, "sem_correspondencia": 0.0004435628717453495}, "confidence": 0.9903282506034782, "input_tokens": 427, "latency_ms": 103.91936700000315} +{"id": "g0234-roaming_pacote-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.12919166896797427, "roaming_cobranca": 0.011750410138058696, "internet_pacote_adicional": 0.7422939328707922, "sem_correspondencia": 0.1167639880231749}, "confidence": 0.6563919104943894, "input_tokens": 318, "latency_ms": 78.35132100001374} +{"id": "g0236-roaming_pacote-longo_contexto-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 110, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida", "suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 303, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0011661474983290247, "internet_problema_conexao": 0.0003997521032305035, "seguranca_fraude": 0.0006614265601709489, "marketplace_pedido": 0.0007032440617494808, "roaming_duvida": 0.06150420582653649, "roaming_pacote": 0.9302400253929551, "roaming_cobranca": 0.0001759260715840538, "sem_correspondencia": 0.005149272485444373}, "confidence": 0.9202743147348059, "input_tokens": 491, "latency_ms": 114.86883899999611} +{"id": "g0236-roaming_pacote-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 257, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.05179678106055934, "roaming_duvida": 0.7122494441390471, "internet_pacote_adicional": 0.12501120682445216, "sem_correspondencia": 0.11094256797594153}, "confidence": 0.616332592185396, "input_tokens": 362, "latency_ms": 86.07645500001126} +{"id": "g0236-roaming_pacote-longo_contexto-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0008936941179791574, "roaming_cobranca": 0.0005259524287539082, "suporte_configuracao": 0.0009835249299083564, "roaming_pacote": 0.9919680156581546, "suporte_sem_sinal": 0.0006958497295505079, "fidelidade_resgate": 0.00010156481458164087, "vas_cancelamento": 0.00013362620333763858, "negociacao_religacao": 3.590825056960477e-05, "roaming_duvida": 0.0038535690186218613, "desconto_retencao": 6.342720989415063e-05, "marketplace_compra": 3.787852374904575e-05, "sem_correspondencia": 0.0007069891148994888}, "confidence": 0.9912378352634413, "input_tokens": 589, "latency_ms": 153.85768999999527} +{"id": "g0236-roaming_pacote-longo_contexto-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 238, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0007845747664113155, "bonus_nao_recebido": 0.00033946697108999235, "internet_problema_conexao": 0.0014601260705680097, "roaming_cobranca": 0.0003151246025164042, "roaming_pacote": 0.9944093969307876, "roaming_duvida": 0.0013489677630850081, "desconto_retencao": 0.00010476326341935888, "sem_correspondencia": 0.0012375796321224286}, "confidence": 0.9936107393494715, "input_tokens": 469, "latency_ms": 112.05423900003098} +{"id": "g0236-roaming_pacote-longo_contexto-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_cobranca": 0.0009672724331710009, "roaming_pacote": 0.8717716596402161, "beneficios_consulta": 0.0014137210858756034, "troca_numero": 0.0005621324267134716, "portabilidade": 0.0004627848609433238, "vas_cancelamento": 0.0002255048294188186, "conta_contestacao": 0.00047145409544141015, "marketplace_compra": 0.00011415066547275483, "internet_pacote_adicional": 0.017749453537714767, "suporte_configuracao": 0.00020919252110526896, "roaming_duvida": 0.10351106474232907, "conta_pagamento_confirmacao": 0.00030540466398001437, "atendimento_humano": 1.8142879595255566e-05, "suporte_chip_esim": 4.93847626981709e-05, "plano_nova_linha": 0.00021219319435397097, "sem_correspondencia": 0.001956483660971173}, "confidence": 0.86322310361623, "input_tokens": 671, "latency_ms": 180.28410199997325} +{"id": "g0236-roaming_pacote-longo_contexto-05-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"suporte_configuracao": 0.002430243336668386, "vas_contratacao": 0.000749574527467892, "suporte_sem_sinal": 0.0011316451375008637, "roaming_duvida": 0.07737127663961664, "reclamacao_atendimento": 0.001346965636589356, "internet_consumo": 0.002011230338919126, "roaming_pacote": 0.9084742348694204, "plano_nova_linha": 0.000892676814626619, "roaming_cobranca": 0.0019447138435708556, "internet_pacote_adicional": 0.0006140405559700153, "conta_segunda_via": 0.00040591176448827846, "sem_correspondencia": 0.0026274865351616473}, "confidence": 0.9001537107666404, "input_tokens": 576, "latency_ms": 148.9919329999907} +{"id": "g0236-roaming_pacote-longo_contexto-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 241, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.031215891417287173, "roaming_pacote": 0.9438524421593387, "internet_pacote_adicional": 0.008356624208734087, "sem_correspondencia": 0.01657504221464002}, "confidence": 0.9251365895457847, "input_tokens": 356, "latency_ms": 84.69463899996299} +{"id": "g0236-roaming_pacote-longo_contexto-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 228, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.0062466980391779146, "conta_segunda_via": 0.0006555604567477471, "fidelidade_resgate": 0.0020062684229533497, "bonus_nao_recebido": 0.00044841485496876913, "plano_consulta": 0.00047916315062123495, "atendimento_humano": 0.00022076414917962972, "roaming_cobranca": 0.00026923718119264517, "roaming_pacote": 0.988125029583923, "recarga_realizar": 0.0005282545061802059, "conta_explicacao": 0.0001033010804689079, "internet_pacote_adicional": 0.0004492670985030414, "sem_correspondencia": 0.00046804147608360314}, "confidence": 0.987045486818825, "input_tokens": 578, "latency_ms": 151.91312799998968} +{"id": "g0236-roaming_pacote-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 202, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.8926342109322754, "internet_pacote_adicional": 0.06370935728170883, "marketplace_pedido": 0.010767694896441736, "internet_problema_conexao": 0.005885129544857252, "vas_contratacao": 0.004528049804942155, "roaming_cobranca": 0.020134264198275954, "negociacao_divida": 0.0012926428395267724, "conta_vencimento": 0.0001023812652064199, "atendimento_humano": 0.0002620665332189549, "seguranca_perda_roubo": 2.1432851497363468e-05, "beneficios_consulta": 7.509062293234068e-05, "sem_correspondencia": 0.0005876792291171026}, "confidence": 0.8828736846533911, "input_tokens": 560, "latency_ms": 149.32214300000624} +{"id": "g0236-roaming_pacote-longo_contexto-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 201, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"portabilidade": 0.0022673151743707706, "bonus_nao_recebido": 0.0006326825178778173, "plano_nova_linha": 0.02071083183454815, "roaming_duvida": 0.19615053696340515, "roaming_pacote": 0.7577543964465635, "seguranca_perda_roubo": 0.0001514155500713065, "suporte_sem_sinal": 0.0003726287818806706, "recarga_realizar": 9.750647551419628e-05, "recarga_saldo": 0.0007556019898634741, "internet_pacote_adicional": 0.0043733913312869405, "roaming_cobranca": 0.0014549900646653382, "fidelidade_pontos": 0.00013856468918428555, "suporte_configuracao": 0.01424206569001228, "fidelidade_resgate": 0.0001320396619709872, "cancelamento_linha": 8.370434153842689e-05, "sem_correspondencia": 0.0006823284872467777}, "confidence": 0.7416046895430011, "input_tokens": 669, "latency_ms": 181.21419100003777} +{"id": "g0236-roaming_pacote-longo_contexto-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"suporte_sem_sinal": 0.0010224141147177268, "internet_pacote_adicional": 0.0007662970408558283, "roaming_cobranca": 0.0016954929642829628, "roaming_pacote": 0.9454478231287112, "recarga_saldo": 0.0015594473988700787, "fidelidade_resgate": 0.00016140064407251263, "desconto_retencao": 0.00016877114724035266, "internet_problema_conexao": 6.535557419830385e-05, "parceiros_ofertas": 0.00015403982968212844, "vas_consulta": 6.810580455902932e-05, "conta_explicacao": 7.100697184970419e-05, "atendimento_humano": 6.609942098570176e-05, "beneficios_consulta": 7.552153542904898e-05, "roaming_duvida": 0.047200447658467926, "seguranca_fraude": 0.0006727666761863866, "sem_correspondencia": 0.0008050100898911944}, "confidence": 0.9418110113372914, "input_tokens": 668, "latency_ms": 184.73800399999618} +{"id": "g0236-roaming_pacote-longo_contexto-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.0029503536052030268, "roaming_cobranca": 0.0021669906017767844, "marketplace_pedido": 0.002265723413859052, "roaming_pacote": 0.9836527095486054, "recarga_nao_creditada": 0.0008048828464016909, "suporte_chip_esim": 8.265688650004899e-05, "internet_pacote_adicional": 0.0004399524276605483, "sem_correspondencia": 0.007636730669993504}, "confidence": 0.9813173823412631, "input_tokens": 459, "latency_ms": 112.92758199999753} +{"id": "g0240-roaming_duvida-erros_digitacao-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"seguranca_fraude": 0.000576464027316524, "recarga_realizar": 0.00016079847684762841, "bonus_nao_recebido": 0.00015251122785072242, "beneficios_consulta": 0.00015126016987857007, "conta_contestacao": 0.00013530675533336028, "roaming_cobranca": 0.0002632103574312014, "portabilidade": 0.00026118495302896306, "cadastro_atualizacao": 0.00013415754246399816, "suporte_configuracao": 0.000921173275872322, "vas_contratacao": 0.00013631102908318764, "internet_pacote_adicional": 0.00037247970552576487, "roaming_duvida": 0.9949106403412288, "suporte_chip_esim": 0.0003347482177660014, "conta_pagamento_confirmacao": 0.00010808169796274185, "roaming_pacote": 0.0001536889194101483, "sem_correspondencia": 0.0012279833030001542}, "confidence": 0.9945713496973106, "input_tokens": 667, "latency_ms": 181.01696799999445} +{"id": "g0240-roaming_duvida-erros_digitacao-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.0019344693766570385, "roaming_cobranca": 0.0009452248174898917, "atendimento_humano": 0.000753085959888766, "portabilidade": 0.0005532372057951708, "roaming_duvida": 0.9875281593973689, "reclamacao_atendimento": 0.001050780769324009, "internet_consumo": 0.00016203632597842568, "sem_correspondencia": 0.0070730061474978696}, "confidence": 0.9857464678827074, "input_tokens": 419, "latency_ms": 104.64322699999684} +{"id": "g0240-roaming_duvida-erros_digitacao-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cadastro_atualizacao": 0.0014595315981214317, "vas_contratacao": 0.00025074638425451215, "negociacao_religacao": 0.00026601016668797046, "suporte_chip_esim": 0.0002899466950234708, "beneficios_consulta": 0.00023381161923115832, "recarga_saldo": 0.0005825070739725863, "roaming_duvida": 0.9917750754997785, "internet_pacote_adicional": 0.00020487018592774608, "desconto_retencao": 0.0005281145159937752, "marketplace_compra": 8.410076867646715e-05, "roaming_pacote": 0.002002248891703079, "roaming_cobranca": 0.0015091586894457989, "vas_cancelamento": 0.00011835488969232328, "conta_contestacao": 0.0001397410425402829, "plano_nova_linha": 0.00011911139512527177, "sem_correspondencia": 0.00043667058382556537}, "confidence": 0.9912267471997638, "input_tokens": 655, "latency_ms": 176.52907100000448} +{"id": "g0240-roaming_duvida-erros_digitacao-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0012818341141023692, "suporte_sem_sinal": 0.0005745929647480185, "cadastro_atualizacao": 0.000653320584962162, "roaming_duvida": 0.9930803995275062, "vas_consulta": 0.00099045142413342, "recarga_saldo": 5.9072092532066536e-05, "suporte_configuracao": 6.439405455343037e-05, "roaming_pacote": 0.00043664937970914114, "suporte_chip_esim": 6.025246790892489e-05, "internet_pacote_adicional": 1.1724288826565363e-05, "negociacao_divida": 2.2535646966415825e-05, "sem_correspondencia": 0.0027647734540513363}, "confidence": 0.9924513449390975, "input_tokens": 546, "latency_ms": 144.56741399999373} +{"id": "g0240-roaming_duvida-erros_digitacao-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.0012646319250667797, "internet_pacote_adicional": 0.0007277471378274965, "conta_contestacao": 0.0006265850249490278, "internet_problema_conexao": 0.0008276970703178847, "roaming_cobranca": 0.0024683749221222294, "atendimento_humano": 0.0006373114392122304, "roaming_duvida": 0.9883650834792467, "roaming_pacote": 0.001801056626314862, "internet_consumo": 0.0009418407873824218, "cancelamento_linha": 0.0001345709075052036, "recarga_realizar": 0.00013385771134929005, "plano_troca": 0.00015085045539941998, "cadastro_atualizacao": 0.00014101349954523832, "desconto_retencao": 0.00017174087225729033, "negociacao_divida": 0.00019172677618940902, "sem_correspondencia": 0.0014159113653144518}, "confidence": 0.9875894223778634, "input_tokens": 628, "latency_ms": 170.75691299999107} +{"id": "g0240-roaming_duvida-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_contestacao": 0.0029162851537326436, "recarga_realizar": 0.0012071048402578762, "desconto_retencao": 0.001953108401975706, "plano_consulta": 0.0018956407173835472, "atendimento_humano": 0.0007911179267006311, "roaming_pacote": 0.8750287231689792, "fidelidade_pontos": 0.00483987803476821, "plano_troca": 0.000730737378777059, "suporte_sem_sinal": 0.0010878951063140886, "fidelidade_resgate": 0.00023577987609794336, "roaming_cobranca": 0.04873783081371912, "sem_correspondencia": 0.06057589858129406}, "confidence": 0.8636676980025227, "input_tokens": 523, "latency_ms": 140.3681930000289} +{"id": "g0240-roaming_duvida-erros_digitacao-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.01968929167936426, "internet_problema_conexao": 0.0010013198376734175, "suporte_chip_esim": 0.0006934167308813531, "internet_pacote_adicional": 0.000639109496167478, "roaming_pacote": 0.004036739357908582, "conta_explicacao": 0.0009339399588903289, "roaming_duvida": 0.9697432081303607, "suporte_sem_sinal": 0.0003848228304431253, "marketplace_compra": 0.00047514654532394574, "plano_nova_linha": 0.00010220486618708256, "beneficios_consulta": 7.684721472283834e-05, "sem_correspondencia": 0.0022239533520767634}, "confidence": 0.9669925906876663, "input_tokens": 540, "latency_ms": 142.8935229999979} +{"id": "g0240-roaming_duvida-erros_digitacao-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.0022040337717801747, "recarga_saldo": 0.00025446803441637057, "desconto_retencao": 0.0003327306106580254, "internet_consumo": 0.00025380178183924905, "roaming_cobranca": 0.020055424833430358, "roaming_pacote": 0.0026219992378770747, "conta_segunda_via": 0.0007711505406363901, "internet_problema_conexao": 0.00012219935458656137, "reclamacao_atendimento": 0.0004291481097106309, "suporte_sem_sinal": 0.0003313676789175745, "roaming_duvida": 0.9665211414750808, "sem_correspondencia": 0.0061025345710667925}, "confidence": 0.963477608881906, "input_tokens": 544, "latency_ms": 143.3371900000111} +{"id": "g0240-roaming_duvida-erros_digitacao-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.0006535714501780195, "negociacao_divida": 0.0003775766005924655, "conta_explicacao": 0.0005746319051551068, "roaming_duvida": 0.9950285155782365, "marketplace_compra": 0.0006592731415011834, "plano_troca": 0.00010360487811967937, "suporte_configuracao": 0.0002152088941099138, "portabilidade": 8.187141302783255e-05, "roaming_cobranca": 0.0008073001168713514, "suporte_sem_sinal": 0.00010534596867430024, "roaming_pacote": 0.0011509589655734002, "conta_debito_automatico_digital": 6.340968843908493e-05, "vas_consulta": 3.8533273143498866e-05, "beneficios_consulta": 3.0635913641806634e-05, "internet_consumo": 2.2101813827341425e-05, "sem_correspondencia": 8.746039890851402e-05}, "confidence": 0.9946970832834524, "input_tokens": 652, "latency_ms": 177.25699499999337} +{"id": "g0240-roaming_duvida-erros_digitacao-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.0010269764225130725, "conta_pagamento_confirmacao": 0.0005027675715908021, "desconto_retencao": 0.0006777000668679321, "roaming_duvida": 0.9599465169309093, "roaming_cobranca": 0.0011245624042900278, "plano_troca": 9.634792937309674e-05, "plano_consulta": 0.0005709340741757161, "vas_contratacao": 5.243039100076788e-05, "roaming_pacote": 0.022149682416610996, "seguranca_perda_roubo": 3.81676825390554e-05, "internet_problema_conexao": 0.00013829108650402258, "sem_correspondencia": 0.013675623023625258}, "confidence": 0.9563052911973556, "input_tokens": 537, "latency_ms": 145.36198400003286} +{"id": "g0240-roaming_duvida-erros_digitacao-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.03587296897632543, "marketplace_compra": 0.0011313736418900923, "plano_consulta": 0.0395922094673702, "recarga_nao_creditada": 0.0008384034650640017, "roaming_duvida": 0.9012950197260766, "internet_problema_conexao": 0.00039040319040358363, "roaming_cobranca": 0.00013863035956828985, "sem_correspondencia": 0.02074099117330174}, "confidence": 0.8871943082583732, "input_tokens": 419, "latency_ms": 106.30685600000334} +{"id": "g0240-roaming_duvida-erros_digitacao-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.00616477940943369, "roaming_duvida": 0.9573387018915516, "roaming_pacote": 0.014076830608545967, "sem_correspondencia": 0.022419688090468744}, "confidence": 0.9431182691887354, "input_tokens": 307, "latency_ms": 77.84723999998278} +{"id": "g0241-roaming_duvida-regionalismo-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.00045472275455661556, "conta_explicacao": 0.0011606642875714112, "fidelidade_resgate": 0.0009133036821099698, "roaming_cobranca": 0.008995696657251794, "reclamacao_atendimento": 0.00034739444890109056, "roaming_duvida": 0.9838193796637613, "conta_contestacao": 0.0008186211847209644, "plano_nova_linha": 0.00013272708694534623, "marketplace_pedido": 6.971105300896448e-05, "conta_segunda_via": 1.506650002550623e-05, "roaming_pacote": 6.940610584492354e-05, "sem_correspondencia": 0.0032033065753020577}, "confidence": 0.982348414178649, "input_tokens": 576, "latency_ms": 149.2196510000099} +{"id": "g0241-roaming_duvida-regionalismo-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.0004909009851673258, "internet_problema_conexao": 0.00046111174231783155, "reclamacao_atendimento": 0.0006612400254050198, "conta_debito_automatico_digital": 0.000542523490696074, "marketplace_pedido": 0.0003109466263126826, "vas_cancelamento": 0.00018078727314319514, "roaming_cobranca": 0.004663912732063615, "roaming_duvida": 0.9909392609491726, "roaming_pacote": 0.00046509584413978694, "conta_contestacao": 0.00017385910018676817, "negociacao_divida": 0.0003436004713384419, "sem_correspondencia": 0.0007667607600567412}, "confidence": 0.9901155573990976, "input_tokens": 562, "latency_ms": 149.12352499999315} +{"id": "g0241-roaming_duvida-regionalismo-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 0.0016397265118265813, "cancelamento_linha": 0.0002778178398009866, "negociacao_divida": 0.0002711191140696361, "plano_nova_linha": 0.0006098275323640789, "conta_explicacao": 0.00126994833850951, "beneficios_consulta": 0.0013300126023690787, "roaming_duvida": 0.9535370990304679, "conta_vencimento": 0.0006991467067308855, "portabilidade": 0.002247692912803455, "roaming_pacote": 0.03298432529530839, "roaming_cobranca": 0.0043617981746973305, "vas_cancelamento": 0.00017715380131046713, "parceiros_ofertas": 5.408417243476175e-05, "troca_numero": 0.00011518661412269883, "suporte_chip_esim": 9.28250946474182e-05, "sem_correspondencia": 0.00033223625853694274}, "confidence": 0.9504395722991654, "input_tokens": 625, "latency_ms": 170.79939399997102} +{"id": "g0241-roaming_duvida-regionalismo-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9263182362904423, "roaming_pacote": 0.033307395621539705, "roaming_cobranca": 0.014270755618283882, "sem_correspondencia": 0.026103612469734222}, "confidence": 0.9017576483872564, "input_tokens": 335, "latency_ms": 78.91437500001075} +{"id": "g0241-roaming_duvida-regionalismo-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.016906132845332447, "roaming_duvida": 0.957335032195186, "roaming_cobranca": 0.007971506729512792, "sem_correspondencia": 0.017787328229968653}, "confidence": 0.9431133762602483, "input_tokens": 325, "latency_ms": 79.12455199999613} +{"id": "g0241-roaming_duvida-regionalismo-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.007027117233994837, "roaming_duvida": 0.9755693610731349, "roaming_pacote": 0.007135658126761502, "sem_correspondencia": 0.010267863566108775}, "confidence": 0.9674258147641798, "input_tokens": 325, "latency_ms": 81.92308200000298} +{"id": "g0241-roaming_duvida-regionalismo-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9748375316217158, "vas_consulta": 0.005162194208434802, "cadastro_atualizacao": 0.0027995161866193664, "roaming_cobranca": 0.008092622815156844, "negociacao_divida": 0.0022863622195369204, "internet_consumo": 0.00040647696688113626, "roaming_pacote": 0.004294421630917194, "conta_contestacao": 0.00015600031199661065, "beneficios_consulta": 0.00012610564021918984, "troca_numero": 3.68877512920403e-05, "parceiros_ofertas": 6.0512148845742615e-05, "sem_correspondencia": 0.0017413684983844351}, "confidence": 0.9725500344964175, "input_tokens": 518, "latency_ms": 137.25585000003093} +{"id": "g0241-roaming_duvida-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_debito_automatico_digital": 0.0016667689564778788, "roaming_pacote": 0.9170400133226191, "bonus_nao_recebido": 0.0014254903775662762, "seguranca_fraude": 0.0006198470023145059, "suporte_configuracao": 0.00037674420999259117, "parceiros_ofertas": 0.0006726322533143302, "roaming_cobranca": 0.05721729730586602, "sem_correspondencia": 0.020981206571849265}, "confidence": 0.905188586654422, "input_tokens": 458, "latency_ms": 112.0319809999728} +{"id": "g0241-roaming_duvida-regionalismo-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.005243178622425442, "roaming_duvida": 0.9781243263499307, "roaming_pacote": 0.007609433776286247, "sem_correspondencia": 0.00902306125135763}, "confidence": 0.970832435133241, "input_tokens": 319, "latency_ms": 80.38268100000323} +{"id": "g0241-roaming_duvida-regionalismo-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_consulta": 0.0007795606411368257, "seguranca_fraude": 6.451299993144583e-05, "recarga_nao_creditada": 0.00034631562522286576, "vas_cancelamento": 0.00013948782026008017, "conta_explicacao": 0.010632435841655121, "roaming_duvida": 0.9132773550713131, "roaming_pacote": 0.0006876463118016965, "cadastro_atualizacao": 0.00016433158492578886, "recarga_realizar": 0.00023739130289508653, "negociacao_religacao": 5.736487895533552e-05, "roaming_cobranca": 0.06571129678602243, "sem_correspondencia": 0.007902301135880118}, "confidence": 0.9053934782596141, "input_tokens": 549, "latency_ms": 148.90943099999276} +{"id": "g0241-roaming_duvida-regionalismo-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 0.0022004701277018005, "recarga_nao_creditada": 0.00041748425911628613, "roaming_cobranca": 0.05731945116550671, "cancelamento_linha": 0.0003969324036374939, "internet_pacote_adicional": 0.0007694427246454826, "portabilidade": 0.00022274406497755449, "parceiros_ofertas": 0.0003066621187026838, "recarga_realizar": 0.00019098880770474684, "roaming_pacote": 0.012469324346676358, "marketplace_compra": 0.0006372920980078857, "roaming_duvida": 0.9208744028577777, "vas_cancelamento": 0.0006685445463468598, "internet_problema_conexao": 0.00010428112261028892, "conta_segunda_via": 0.00018769993624465062, "fidelidade_resgate": 0.00010711927808835585, "sem_correspondencia": 0.0031271601422551564}, "confidence": 0.9155993630482961, "input_tokens": 651, "latency_ms": 176.5364650000265} +{"id": "g0241-roaming_duvida-regionalismo-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9621500215544597, "roaming_cobranca": 0.007482833026334088, "roaming_pacote": 0.01198254452096096, "sem_correspondencia": 0.018384600898245212}, "confidence": 0.949533362072613, "input_tokens": 331, "latency_ms": 77.99953299996787} +{"id": "g0242-roaming_duvida-emocional-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 0.0010589203024083484, "cancelamento_linha": 0.000154456334924803, "conta_explicacao": 0.00038128910900718234, "roaming_pacote": 0.02376458534215353, "plano_consulta": 0.0013126885258601042, "plano_nova_linha": 0.0010712686764608721, "roaming_cobranca": 0.00021424126518694968, "seguranca_fraude": 0.00021948924351876482, "roaming_duvida": 0.9702381569263169, "internet_problema_conexao": 0.0007349455828779332, "internet_consumo": 0.0001078654401386055, "fidelidade_resgate": 0.00013167401653834673, "vas_contratacao": 4.635369527626578e-05, "marketplace_pedido": 8.128626334325221e-05, "recarga_nao_creditada": 3.7153363111225564e-05, "sem_correspondencia": 0.00044562591287693426}, "confidence": 0.9682540340547378, "input_tokens": 643, "latency_ms": 176.55673199999455} +{"id": "g0242-roaming_duvida-emocional-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_problema_conexao": 0.005980024723052505, "suporte_sem_sinal": 0.0011781477491272423, "recarga_nao_creditada": 0.0005356608737787926, "cancelamento_linha": 0.0007356590566973951, "roaming_pacote": 0.1355257661118408, "roaming_cobranca": 0.005989650564680126, "roaming_duvida": 0.8439203027810095, "sem_correspondencia": 0.006134788139813534}, "confidence": 0.8216232031782968, "input_tokens": 420, "latency_ms": 102.53831099998933} +{"id": "g0242-roaming_duvida-emocional-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9305707289394596, "vas_contratacao": 0.003412240148536301, "conta_segunda_via": 0.0008944307513591291, "roaming_pacote": 0.060238854261539694, "parceiros_ofertas": 0.0011296521996255714, "roaming_cobranca": 0.0007798142832534626, "reclamacao_atendimento": 6.526721012698059e-05, "sem_correspondencia": 0.0029090122060992955}, "confidence": 0.9206522616450966, "input_tokens": 437, "latency_ms": 107.47388199996522} +{"id": "g0242-roaming_duvida-emocional-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 92, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.940308602015059, "roaming_pacote": 0.029471992369878255, "roaming_cobranca": 0.004086221945600152, "sem_correspondencia": 0.02613318366946249}, "confidence": 0.9204114693534122, "input_tokens": 317, "latency_ms": 78.29489599998851} +{"id": "g0242-roaming_duvida-emocional-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.8435604089609551, "roaming_pacote": 0.05241169573172004, "internet_problema_conexao": 0.007124985885434275, "roaming_cobranca": 0.09401332093716856, "plano_nova_linha": 0.0017216743005082137, "cadastro_atualizacao": 0.00023086670510590865, "desconto_retencao": 0.000365283312301788, "sem_correspondencia": 0.0005717641668061017}, "confidence": 0.8212118959553775, "input_tokens": 419, "latency_ms": 103.96607600000607} +{"id": "g0242-roaming_duvida-emocional-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_pontos": 0.00041945123347306764, "cadastro_atualizacao": 0.0001667825386767888, "internet_problema_conexao": 0.0002994368391808392, "plano_nova_linha": 0.00015873242115565546, "suporte_chip_esim": 0.0002911106275228107, "internet_consumo": 0.00029259748302131936, "marketplace_compra": 0.0003293641995077486, "atendimento_humano": 9.579278408113553e-05, "roaming_cobranca": 0.003371134457816642, "roaming_duvida": 0.992558883188559, "bonus_nao_recebido": 0.0001023945957489715, "vas_contratacao": 5.3425127391250215e-05, "plano_troca": 6.292683525701003e-05, "marketplace_pedido": 0.0011346805302497205, "roaming_pacote": 8.297142707906362e-05, "sem_correspondencia": 0.00058031571127911}, "confidence": 0.9920628087344632, "input_tokens": 663, "latency_ms": 178.04867000000968} +{"id": "g0242-roaming_duvida-emocional-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 0.0011809781439490014, "conta_segunda_via": 0.000299805884335848, "suporte_chip_esim": 0.0008420842743240712, "roaming_pacote": 0.19579943506540004, "roaming_duvida": 0.7923037768950294, "conta_debito_automatico_digital": 0.0029784976779821393, "roaming_cobranca": 8.994322239811889e-05, "sem_correspondencia": 0.006505478836581242}, "confidence": 0.7626328878800338, "input_tokens": 462, "latency_ms": 111.09365099997603} +{"id": "g0242-roaming_duvida-emocional-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.0408625699060763, "roaming_cobranca": 0.00996933541420045, "roaming_duvida": 0.9101982172416353, "sem_correspondencia": 0.03896987743808799}, "confidence": 0.8802642896555137, "input_tokens": 314, "latency_ms": 78.31681800001888} +{"id": "g0242-roaming_duvida-emocional-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_problema_conexao": 0.0017455396412331323, "reclamacao_atendimento": 0.0002812970012034296, "cancelamento_linha": 0.0002365027016422877, "suporte_sem_sinal": 0.000298298721037237, "roaming_cobranca": 0.0045092888433931845, "conta_contestacao": 0.001775158001332771, "roaming_pacote": 0.004266634711185269, "recarga_saldo": 0.00033420172318351585, "parceiros_ofertas": 0.00024748376700993804, "roaming_duvida": 0.9847556397066346, "plano_consulta": 0.0005721523894657262, "recarga_realizar": 0.00016143902359661155, "vas_consulta": 8.336013288159677e-05, "conta_debito_automatico_digital": 0.0003594287065432779, "conta_segunda_via": 3.9755451229950616e-05, "sem_correspondencia": 0.000333819478427559}, "confidence": 0.9837393490204103, "input_tokens": 644, "latency_ms": 175.50184099997068} +{"id": "g0242-roaming_duvida-emocional-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.004019079347258541, "suporte_chip_esim": 0.0001484332646893976, "roaming_cobranca": 0.0005508142246409931, "conta_pagamento_confirmacao": 0.0004336178521880563, "cancelamento_linha": 0.00011723038746104281, "atendimento_humano": 7.037832333765022e-05, "conta_explicacao": 0.0002153488302143756, "suporte_sem_sinal": 6.104180477551782e-05, "plano_nova_linha": 0.0002439716993115448, "marketplace_pedido": 4.115416964850532e-05, "recarga_nao_creditada": 0.00032283046374560797, "roaming_duvida": 0.9927040989102041, "vas_contratacao": 0.00018421307479276526, "marketplace_compra": 8.608766814824153e-05, "suporte_configuracao": 4.0619973829942086e-05, "sem_correspondencia": 0.0007610800057537305}, "confidence": 0.9922177055042176, "input_tokens": 655, "latency_ms": 176.44003400005204} +{"id": "g0242-roaming_duvida-emocional-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.004968252163660128, "atendimento_humano": 0.0014356494343613793, "roaming_pacote": 0.047903840913529235, "internet_pacote_adicional": 0.002579185759466125, "negociacao_religacao": 0.0011839608024471885, "recarga_realizar": 0.00040592096858150525, "internet_consumo": 0.0005522141294746481, "suporte_sem_sinal": 0.00550699264050949, "roaming_duvida": 0.9094546446696781, "roaming_cobranca": 0.00620567081128642, "conta_debito_automatico_digital": 0.0007271355335685289, "sem_correspondencia": 0.019076532173437265}, "confidence": 0.9012232487305579, "input_tokens": 522, "latency_ms": 140.7561739999892} +{"id": "g0242-roaming_duvida-emocional-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.004022619796426644, "roaming_pacote": 0.002974759426720866, "roaming_duvida": 0.9711947792443487, "sem_correspondencia": 0.021807841532503817}, "confidence": 0.9615930389924648, "input_tokens": 314, "latency_ms": 76.14938699998675} +{"id": "g0245-roaming_cobranca-curto_neutro-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.004789609309728708, "bonus_nao_recebido": 0.00032667140720204894, "negociacao_religacao": 0.002266565281895575, "recarga_realizar": 0.0010071865194383814, "marketplace_compra": 0.0003468545831171998, "roaming_duvida": 0.000832138658153009, "suporte_configuracao": 0.0003323049998873883, "roaming_cobranca": 0.9558949167557754, "recarga_nao_creditada": 0.0018962901213253533, "conta_contestacao": 0.02926250976466052, "suporte_chip_esim": 0.0004211964969167018, "sem_correspondencia": 0.002623756101899668}, "confidence": 0.9518853637335735, "input_tokens": 540, "latency_ms": 142.15311800001018} +{"id": "g0245-roaming_cobranca-curto_neutro-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.004174127681008576, "vas_contratacao": 0.0008590525558751572, "roaming_duvida": 0.9418957308303061, "recarga_saldo": 0.003014581987519274, "cancelamento_linha": 0.0004661449944086809, "internet_consumo": 0.0006592831148109125, "beneficios_consulta": 0.00034871701090799506, "seguranca_fraude": 6.905337700734385e-05, "portabilidade": 0.0004901806348153543, "roaming_pacote": 0.016985340383055436, "conta_contestacao": 0.0018078808663147203, "marketplace_pedido": 3.593021361224916e-05, "marketplace_compra": 5.906177966243458e-05, "suporte_sem_sinal": 0.00013553430772778765, "roaming_cobranca": 0.015410486277408346, "sem_correspondencia": 0.013588893985559668}, "confidence": 0.9380221128856603, "input_tokens": 632, "latency_ms": 170.73812799998223} +{"id": "g0245-roaming_cobranca-curto_neutro-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.08161699607438921, "roaming_pacote": 0.0034887760153910156, "vas_contratacao": 0.000534316958184732, "roaming_duvida": 0.0013959356421727107, "parceiros_ofertas": 0.0006786981365775714, "conta_debito_automatico_digital": 0.0012050122410551067, "roaming_cobranca": 0.9079287923577142, "internet_problema_conexao": 0.00018121284318333618, "recarga_realizar": 0.00037293936767166696, "negociacao_religacao": 4.6838565591152656e-05, "suporte_sem_sinal": 5.912694183499811e-05, "sem_correspondencia": 0.002491354856234255}, "confidence": 0.8995586825720518, "input_tokens": 519, "latency_ms": 136.59450500000503} +{"id": "g0245-roaming_cobranca-curto_neutro-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.0013273873329189, "parceiros_ofertas": 0.0001765466691950851, "cancelamento_linha": 0.0005081628161255219, "roaming_pacote": 0.00037259907690955673, "negociacao_divida": 0.015708168212409012, "roaming_cobranca": 0.9241147562404721, "conta_contestacao": 0.05627752806379018, "sem_correspondencia": 0.0015148515881796677}, "confidence": 0.913274007131968, "input_tokens": 401, "latency_ms": 104.20669500001623} +{"id": "g0245-roaming_cobranca-curto_neutro-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_religacao": 0.0015170363988478862, "internet_pacote_adicional": 0.0001783386747924928, "conta_contestacao": 0.11972511040976087, "portabilidade": 0.0004612423414919181, "marketplace_pedido": 0.000551759005144787, "roaming_cobranca": 0.8692287254084119, "seguranca_fraude": 0.0035630746600936237, "roaming_pacote": 0.00011294264622981413, "roaming_duvida": 6.817483600089715e-05, "atendimento_humano": 4.368610341956258e-05, "parceiros_ofertas": 7.128320538909804e-05, "sem_correspondencia": 0.004478626310417215}, "confidence": 0.8573404277182675, "input_tokens": 515, "latency_ms": 134.5626080000102} +{"id": "g0245-roaming_cobranca-curto_neutro-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.002137313154457991, "conta_contestacao": 0.22093062355081508, "conta_segunda_via": 0.0032852570742952065, "conta_vencimento": 0.0009797971711783143, "roaming_cobranca": 0.7694541196786426, "roaming_duvida": 0.0005810941418846688, "plano_nova_linha": 8.033240104340064e-05, "sem_correspondencia": 0.0025514628276825167}, "confidence": 0.736518993918449, "input_tokens": 416, "latency_ms": 104.12655800001858} +{"id": "g0245-roaming_cobranca-curto_neutro-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.8855345811932773, "roaming_pacote": 0.009742922266042503, "conta_contestacao": 0.07493942045290992, "sem_correspondencia": 0.029783076087770345}, "confidence": 0.8473794415910364, "input_tokens": 305, "latency_ms": 77.68322699996588} +{"id": "g0245-roaming_cobranca-curto_neutro-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"fidelidade_pontos": 0.0028433923164372364, "plano_nova_linha": 0.0012037751773634608, "roaming_cobranca": 0.958844249267268, "conta_contestacao": 0.02895108335590918, "atendimento_humano": 0.0023342256686958943, "portabilidade": 0.0001814753675807853, "internet_consumo": 0.00020841960619973434, "vas_consulta": 9.23770395776285e-05, "conta_pagamento_confirmacao": 0.0002670595090957537, "recarga_nao_creditada": 4.01608858851363e-05, "recarga_saldo": 0.00025844409992853814, "marketplace_compra": 4.785616042965351e-05, "roaming_duvida": 0.0037661159089807275, "roaming_pacote": 8.182294732082892e-05, "bonus_nao_recebido": 8.393988994191432e-05, "sem_correspondencia": 0.0007956027993854679}, "confidence": 0.9561005325517528, "input_tokens": 629, "latency_ms": 170.240476999993} +{"id": "g0245-roaming_cobranca-curto_neutro-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 0.004045700934270738, "suporte_chip_esim": 0.0005762160609087141, "roaming_pacote": 0.0008603958695541632, "plano_troca": 0.0007713862787471251, "roaming_cobranca": 0.9765624826196334, "conta_contestacao": 0.01560608532511549, "roaming_duvida": 0.00014978326050071612, "sem_correspondencia": 0.0014279496512696003}, "confidence": 0.9732142658510099, "input_tokens": 423, "latency_ms": 118.3881850000148} +{"id": "g0245-roaming_cobranca-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"cadastro_atualizacao": 0.006027928474842688, "roaming_duvida": 0.0011528000411588242, "internet_consumo": 0.005456129637351595, "roaming_pacote": 0.005201553129066796, "suporte_chip_esim": 0.0014047548880218317, "conta_contestacao": 0.902944338260761, "conta_debito_automatico_digital": 0.0007286340760642618, "sem_correspondencia": 0.07708386149273293}, "confidence": 0.8890792437265841, "input_tokens": 431, "latency_ms": 104.38537499999256} +{"id": "g0245-roaming_cobranca-curto_neutro-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"internet_consumo": 0.006842128015476753, "conta_contestacao": 0.9005913605048924, "plano_consulta": 0.0027275399382224834, "atendimento_humano": 0.0014257376853748032, "troca_numero": 0.0009655325814127641, "roaming_duvida": 0.02220321559864516, "suporte_configuracao": 0.0026465876356818684, "reclamacao_atendimento": 0.00017044572262535967, "conta_pagamento_confirmacao": 0.0005711593870971711, "conta_explicacao": 0.05488450872441125, "plano_troca": 7.799585889847586e-05, "seguranca_perda_roubo": 3.9684939538855856e-05, "marketplace_compra": 1.8483992048929674e-05, "portabilidade": 6.28483571525185e-05, "roaming_pacote": 0.00014710178564526923, "sem_correspondencia": 0.006625669272876027}, "confidence": 0.893964117871885, "input_tokens": 630, "latency_ms": 170.39902999999867} +{"id": "g0245-roaming_cobranca-curto_neutro-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"reclamacao_atendimento": 0.0010855529979896645, "conta_pagamento_confirmacao": 0.00019437174605899994, "recarga_realizar": 0.00018293628617194698, "bonus_nao_recebido": 0.0001797195678436582, "roaming_pacote": 0.0034200082954000755, "vas_consulta": 0.0015753168677742789, "roaming_cobranca": 0.767756161008542, "roaming_duvida": 0.00035312236008283116, "internet_consumo": 0.0011110720172907767, "vas_contratacao": 8.36100464786246e-05, "conta_segunda_via": 0.0006476865138326848, "conta_contestacao": 0.22085504559479885, "marketplace_pedido": 0.00010610211937880523, "suporte_configuracao": 0.00010472018203348979, "marketplace_compra": 6.903939801814645e-05, "sem_correspondencia": 0.0022755349983052385}, "confidence": 0.7522732384091113, "input_tokens": 663, "latency_ms": 179.39041399995403} +{"id": "g0249-roaming_cobranca-emocional-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"recarga_saldo": 0.0008581565401496575, "fidelidade_resgate": 0.00014998013536489542, "desconto_retencao": 0.0001992274196194213, "plano_troca": 0.00018504079707483306, "roaming_pacote": 0.002477819175668064, "conta_contestacao": 0.29153493022877347, "conta_debito_automatico_digital": 0.000795180298260499, "roaming_duvida": 0.0016322273375136522, "internet_problema_conexao": 0.0005579127436216749, "internet_consumo": 0.0006194725145545963, "roaming_cobranca": 0.69297327997399, "sem_correspondencia": 0.008016772835409315}, "confidence": 0.6650617599716253, "input_tokens": 552, "latency_ms": 144.7093830000199} +{"id": "g0249-roaming_cobranca-emocional-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.42609984649577, "roaming_cobranca": 0.5644000138669728, "desconto_retencao": 0.0030945220112517345, "roaming_pacote": 0.0017315822357928986, "seguranca_fraude": 0.0015762153966787647, "roaming_duvida": 0.0002101939129755798, "conta_debito_automatico_digital": 0.0003893526849179052, "sem_correspondencia": 0.0024982733956403864}, "confidence": 0.5021714444193973, "input_tokens": 452, "latency_ms": 110.5147220000049} +{"id": "g0249-roaming_cobranca-emocional-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_divida": 0.0019858348536916145, "bonus_nao_recebido": 0.00048434168550952783, "cadastro_atualizacao": 0.00021925528103195063, "roaming_duvida": 0.027750188236791744, "conta_segunda_via": 0.00033336828299235883, "internet_pacote_adicional": 0.0011329193311635677, "roaming_cobranca": 0.9214849123858757, "vas_cancelamento": 0.00028184070242133176, "roaming_pacote": 0.0019101694597074474, "conta_contestacao": 0.0407370315077027, "internet_problema_conexao": 0.0025870570393616583, "vas_contratacao": 0.0003236503941522389, "conta_explicacao": 0.00025559379735092224, "conta_vencimento": 0.00015743388628496166, "seguranca_fraude": 8.257623287096137e-05, "sem_correspondencia": 0.00027382692309110997}, "confidence": 0.916250573211601, "input_tokens": 684, "latency_ms": 182.93927899998152} +{"id": "g0249-roaming_cobranca-emocional-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.0037242094501897683, "conta_contestacao": 0.20841683801309377, "roaming_cobranca": 0.7666873066415043, "sem_correspondencia": 0.021171645895212237}, "confidence": 0.6889164088553391, "input_tokens": 335, "latency_ms": 78.22467400001187} +{"id": "g0249-roaming_cobranca-emocional-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.053194366345217285, "roaming_pacote": 0.0018032674832934728, "roaming_cobranca": 0.9354255813852871, "sem_correspondencia": 0.009576784786202183}, "confidence": 0.9139007751803825, "input_tokens": 326, "latency_ms": 78.5135980000291} +{"id": "g0249-roaming_cobranca-emocional-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.005685871127483347, "roaming_duvida": 0.019358038383468074, "parceiros_ofertas": 0.002503695129320834, "roaming_cobranca": 0.9166792382134943, "conta_contestacao": 0.03658285691279693, "suporte_configuracao": 0.00019197045051223938, "conta_explicacao": 0.017511219219660434, "sem_correspondencia": 0.0014871105632638126}, "confidence": 0.9047762722439933, "input_tokens": 440, "latency_ms": 104.2580609999959} +{"id": "g0249-roaming_cobranca-emocional-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.0016761609746409765, "conta_contestacao": 0.3519855380890022, "roaming_cobranca": 0.6224628575314687, "sem_correspondencia": 0.023875443404888227}, "confidence": 0.49661714337529156, "input_tokens": 324, "latency_ms": 78.6037899999883} +{"id": "g0249-roaming_cobranca-emocional-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.1462997643645482, "recarga_saldo": 0.0002913451711949844, "portabilidade": 0.000398158216801897, "suporte_sem_sinal": 0.0002529028405465122, "bonus_nao_recebido": 0.00033628194153283256, "roaming_cobranca": 0.8494654043791323, "roaming_pacote": 9.574999217490607e-05, "fidelidade_pontos": 7.237072367782238e-05, "roaming_duvida": 6.514983511501022e-05, "conta_vencimento": 5.951511976509551e-06, "beneficios_consulta": 3.4685195626822376e-05, "sem_correspondencia": 0.0026822358276724174}, "confidence": 0.8357804411408712, "input_tokens": 543, "latency_ms": 143.06581300002108} +{"id": "g0249-roaming_cobranca-emocional-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.0013486178426875565, "cadastro_atualizacao": 9.990242346309328e-05, "roaming_pacote": 0.0004644842134533319, "vas_cancelamento": 0.0002856859636244415, "conta_vencimento": 0.0003896958723162845, "roaming_duvida": 0.00027129295776011727, "internet_pacote_adicional": 0.0002377081934643293, "plano_consulta": 0.0004702808672228661, "roaming_cobranca": 0.3018811185374042, "suporte_sem_sinal": 0.0006861565269893797, "conta_contestacao": 0.6838040851984307, "sem_correspondencia": 0.010060971403183629}, "confidence": 0.6550590020346516, "input_tokens": 551, "latency_ms": 144.0565330000254} +{"id": "g0249-roaming_cobranca-emocional-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.0037255321918123656, "conta_contestacao": 0.1784498164877046, "roaming_cobranca": 0.797679581700465, "sem_correspondencia": 0.020145069620017948}, "confidence": 0.7302394422672865, "input_tokens": 327, "latency_ms": 77.24077099999249} +{"id": "g0249-roaming_cobranca-emocional-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.0011143784780824559, "conta_contestacao": 0.11056816065842402, "roaming_cobranca": 0.8757516513764119, "sem_correspondencia": 0.012565809487081695}, "confidence": 0.8343355351685492, "input_tokens": 329, "latency_ms": 78.86712300000909} +{"id": "g0249-roaming_cobranca-emocional-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.36806561748048183, "roaming_pacote": 0.002424477109944239, "roaming_cobranca": 0.6168606883240609, "sem_correspondencia": 0.012649217085513012}, "confidence": 0.48914758443208123, "input_tokens": 325, "latency_ms": 78.55615699997998} +{"id": "g0250-roaming_cobranca-longo_contexto-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 101, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"marketplace_compra": 0.00098313449394106, "roaming_duvida": 0.00012384119485472943, "suporte_sem_sinal": 0.00012108495305725031, "plano_consulta": 0.0001163121880097507, "conta_explicacao": 0.003755120983407291, "roaming_cobranca": 0.8491841592460398, "desconto_retencao": 0.00017482654859904425, "parceiros_ofertas": 0.00024695157894857574, "suporte_chip_esim": 0.0006181015240442299, "conta_contestacao": 0.1435598072800823, "roaming_pacote": 6.871207649056563e-05, "sem_correspondencia": 0.0010479479325252448}, "confidence": 0.8354736282684073, "input_tokens": 591, "latency_ms": 152.6162279999994} +{"id": "g0250-roaming_cobranca-longo_contexto-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 100, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.36695993233657326, "roaming_cobranca": 0.6222766364068916, "roaming_pacote": 0.004720738865698123, "sem_correspondencia": 0.00604269239083709}, "confidence": 0.4963688485425221, "input_tokens": 360, "latency_ms": 83.86695100000452} +{"id": "g0250-roaming_cobranca-longo_contexto-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 95, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.0012517327684470343, "plano_troca": 0.0003208361920615679, "reclamacao_atendimento": 0.0002007672657791744, "recarga_nao_creditada": 0.0003098945881563525, "conta_contestacao": 0.18906794623188047, "roaming_pacote": 0.0009997025145137529, "roaming_cobranca": 0.7934645817958947, "sem_correspondencia": 0.014384538643266928}, "confidence": 0.7639595220524511, "input_tokens": 474, "latency_ms": 113.39650099995424} +{"id": "g0250-roaming_cobranca-longo_contexto-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_pagamento_confirmacao": 0.001134507342462806, "conta_contestacao": 0.12102519883177698, "roaming_duvida": 0.0008673238531858006, "portabilidade": 0.0006824655999177271, "cadastro_atualizacao": 0.0003582241609040369, "roaming_pacote": 0.0005092212557270915, "roaming_cobranca": 0.8722964543672468, "sem_correspondencia": 0.003126604588778733}, "confidence": 0.8540530907054249, "input_tokens": 462, "latency_ms": 112.91800399999374} +{"id": "g0250-roaming_cobranca-longo_contexto-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 99, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 237, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_explicacao": 0.002181330695868665, "roaming_duvida": 0.0003379704926674837, "seguranca_fraude": 8.605980699204625e-05, "roaming_pacote": 0.00026873808615620606, "reclamacao_atendimento": 0.0004412092030854033, "internet_consumo": 0.0018922689150577454, "conta_contestacao": 0.4801104671154089, "seguranca_perda_roubo": 0.000270399336747873, "conta_pagamento_confirmacao": 0.0009450748421687592, "desconto_retencao": 0.0013197038927362608, "roaming_cobranca": 0.5046932620612503, "sem_correspondencia": 0.007453515551860162}, "confidence": 0.4596653767940913, "input_tokens": 597, "latency_ms": 154.83200999995006} +{"id": "g0250-roaming_cobranca-longo_contexto-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"suporte_chip_esim": 0.0007086170860578878, "bonus_nao_recebido": 0.00018249663039821479, "roaming_duvida": 0.0007423251666490177, "fidelidade_resgate": 0.0001737710448629958, "roaming_cobranca": 0.8435646762548161, "conta_contestacao": 0.14981591256137503, "roaming_pacote": 0.00020608406676326195, "sem_correspondencia": 0.004606117189077391}, "confidence": 0.821216772862647, "input_tokens": 472, "latency_ms": 113.50247600000785} +{"id": "g0250-roaming_cobranca-longo_contexto-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 214, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.0199104697276075, "parceiros_ofertas": 0.0005468201372309804, "roaming_pacote": 0.0020150537849929246, "internet_problema_conexao": 0.0009190690583127999, "roaming_cobranca": 0.9754848732248275, "roaming_duvida": 0.00023341584361785602, "plano_troca": 8.012055131699497e-05, "sem_correspondencia": 0.000810177672093561}, "confidence": 0.9719827122569455, "input_tokens": 455, "latency_ms": 111.82747200001586} +{"id": "g0250-roaming_cobranca-longo_contexto-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.0016881482684536803, "roaming_cobranca": 0.4463639801431197, "conta_debito_automatico_digital": 0.0007170570046049951, "plano_consulta": 0.0008251079833145304, "roaming_pacote": 0.0006463697666916063, "recarga_nao_creditada": 0.0003925683621060074, "conta_contestacao": 0.5486088027169913, "sem_correspondencia": 0.000757965754718182}, "confidence": 0.48412434596227577, "input_tokens": 454, "latency_ms": 112.43258800004696} +{"id": "g0250-roaming_cobranca-longo_contexto-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 93, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"suporte_configuracao": 0.0024178394916657617, "recarga_saldo": 0.0007270395925251678, "roaming_cobranca": 0.777909451387671, "roaming_duvida": 0.0019280741938223916, "roaming_pacote": 0.0009662567250759354, "parceiros_ofertas": 0.0006218399693559349, "conta_contestacao": 0.21075434754941552, "sem_correspondencia": 0.004675151090468331}, "confidence": 0.7461822301573383, "input_tokens": 462, "latency_ms": 112.66786200002343} +{"id": "g0250-roaming_cobranca-longo_contexto-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.03512343284780098, "fidelidade_pontos": 0.0011164452165739016, "roaming_duvida": 0.002783054160365929, "bonus_nao_recebido": 0.0009919822139929054, "suporte_configuracao": 0.0007798716752792986, "internet_problema_conexao": 0.00027751758501615224, "recarga_realizar": 0.0006129250733644491, "roaming_cobranca": 0.9572379863220323, "internet_pacote_adicional": 0.0003974421910735389, "troca_numero": 6.0294191909359954e-05, "recarga_nao_creditada": 0.00015232399587870524, "cancelamento_linha": 0.00011906085157942905, "roaming_pacote": 3.021754495933111e-05, "plano_nova_linha": 5.0599266917249074e-05, "desconto_retencao": 7.423600786996722e-05, "sem_correspondencia": 0.00019261085538665635}, "confidence": 0.9543871854101676, "input_tokens": 660, "latency_ms": 178.39104299997643} +{"id": "g0250-roaming_cobranca-longo_contexto-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"internet_problema_conexao": 0.0018311722562377264, "plano_troca": 0.00037726315214521415, "conta_pagamento_confirmacao": 0.0006897793755523243, "internet_consumo": 0.0008148064257146513, "vas_contratacao": 0.0010193505458968772, "conta_contestacao": 0.32365983657331204, "vas_cancelamento": 0.0004990746945635478, "roaming_cobranca": 0.6687793949509256, "reclamacao_atendimento": 0.0005961680396098024, "roaming_duvida": 0.00039350037214709886, "seguranca_fraude": 0.00021474251265767537, "recarga_realizar": 0.0002269671418185976, "conta_vencimento": 9.118213234483569e-05, "roaming_pacote": 2.815530371486529e-05, "conta_debito_automatico_digital": 5.767470696144471e-05, "sem_correspondencia": 0.0007209318163975974}, "confidence": 0.6466980212809873, "input_tokens": 701, "latency_ms": 183.20305500003542} +{"id": "g0250-roaming_cobranca-longo_contexto-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_cobranca": 0.5013805681295294, "conta_contestacao": 0.4744173250451938, "roaming_pacote": 0.01198555707260291, "sem_correspondencia": 0.012216549752673939}, "confidence": 0.3351740908393725, "input_tokens": 338, "latency_ms": 82.8305780000278} +{"id": "g0252-cadastro_atualizacao-curto_neutro-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0014714002123520373, "portabilidade": 0.0012383462312457886, "cadastro_atualizacao": 0.9948884350417231, "sem_correspondencia": 0.0024018185146790962}, "confidence": 0.9931845800556308, "input_tokens": 298, "latency_ms": 76.3153359999933} +{"id": "g0252-cadastro_atualizacao-curto_neutro-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9909762019750511, "portabilidade": 0.00440628550721416, "cancelamento_linha": 0.0012460708964891556, "sem_correspondencia": 0.003371441621245482}, "confidence": 0.9879682693000684, "input_tokens": 297, "latency_ms": 76.08588300001884} +{"id": "g0252-cadastro_atualizacao-curto_neutro-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 7.258542606984647e-05, "reclamacao_atendimento": 0.0001158706698262187, "beneficios_consulta": 0.00016050393587738125, "cadastro_atualizacao": 0.9976977438844442, "conta_explicacao": 8.741998998022307e-05, "cancelamento_linha": 2.2213331307846882e-05, "portabilidade": 2.762469712928738e-05, "sem_correspondencia": 0.0018160380653650936}, "confidence": 0.9973688501536503, "input_tokens": 401, "latency_ms": 104.44042100004935} +{"id": "g0252-cadastro_atualizacao-curto_neutro-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_pontos": 0.00029985153156598373, "portabilidade": 0.0001289419085090404, "plano_troca": 0.0001027089451294169, "conta_segunda_via": 0.00014864792213126348, "vas_contratacao": 0.00015975069650629007, "suporte_chip_esim": 7.597451374899411e-05, "fidelidade_resgate": 7.58460150163276e-05, "cancelamento_linha": 0.0001395711029564559, "reclamacao_atendimento": 0.00028407030292277533, "roaming_cobranca": 0.00012273627473743227, "seguranca_perda_roubo": 0.00019907933467073436, "marketplace_compra": 0.0004246329043906194, "cadastro_atualizacao": 0.9972131296325221, "recarga_saldo": 0.0002434602021394795, "troca_numero": 4.068736862723896e-05, "sem_correspondencia": 0.00034091134442575284}, "confidence": 0.9970273382746905, "input_tokens": 649, "latency_ms": 177.12428100003308} +{"id": "g0252-cadastro_atualizacao-curto_neutro-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 26, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0016662926387759108, "vas_consulta": 0.0018314847851809732, "fidelidade_resgate": 0.0020061427737744545, "bonus_nao_recebido": 0.0008624487102833474, "cadastro_atualizacao": 0.9738350504169249, "troca_numero": 0.0003055242798881242, "portabilidade": 0.00023624379375688189, "sem_correspondencia": 0.019256812601415377}, "confidence": 0.9700972004764858, "input_tokens": 402, "latency_ms": 104.60914899999807} +{"id": "g0252-cadastro_atualizacao-curto_neutro-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"portabilidade": 0.007257268418225485, "cancelamento_linha": 0.001955331416172379, "cadastro_atualizacao": 0.9811465927925545, "sem_correspondencia": 0.00964080737304777}, "confidence": 0.9748621237234056, "input_tokens": 294, "latency_ms": 77.4774199999797} +{"id": "g0252-cadastro_atualizacao-curto_neutro-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_realizar": 0.002237364995533654, "plano_troca": 0.000570072539100193, "cadastro_atualizacao": 0.9909957817605314, "portabilidade": 0.0028059365088328476, "roaming_cobranca": 0.0006382719740110887, "cancelamento_linha": 0.00020292783156535083, "parceiros_ofertas": 0.00018552661425715397, "conta_segunda_via": 0.0001035534117877269, "desconto_retencao": 0.0003698606820200422, "roaming_duvida": 7.113471064498993e-05, "seguranca_perda_roubo": 0.00018024779275611124, "vas_cancelamento": 3.0552350771059214e-05, "troca_numero": 4.036227081403335e-05, "marketplace_compra": 5.107721835843289e-05, "internet_consumo": 0.00011618022157621598, "sem_correspondencia": 0.0014011491174394537}, "confidence": 0.9903955005445668, "input_tokens": 621, "latency_ms": 166.4712030000146} +{"id": "g0252-cadastro_atualizacao-curto_neutro-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.0007173183764610314, "conta_explicacao": 0.00011816422523917837, "beneficios_consulta": 0.00017053174734103516, "portabilidade": 0.0002398229773750258, "cancelamento_linha": 0.00020547135562364486, "vas_cancelamento": 0.00021973670817470532, "bonus_nao_recebido": 8.237305991203008e-05, "negociacao_divida": 7.56102445668747e-05, "cadastro_atualizacao": 0.9960401531540354, "fidelidade_pontos": 6.644874529941905e-05, "plano_nova_linha": 6.397960180108095e-05, "conta_segunda_via": 6.869221921940992e-05, "seguranca_perda_roubo": 2.6293560092753417e-05, "roaming_duvida": 4.8319260462143636e-05, "desconto_retencao": 2.115168155884893e-05, "sem_correspondencia": 0.001835933082837566}, "confidence": 0.9957761633643039, "input_tokens": 638, "latency_ms": 171.42136600000413} +{"id": "g0252-cadastro_atualizacao-curto_neutro-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"portabilidade": 0.04590851387380083, "cancelamento_linha": 0.001606681147981202, "cadastro_atualizacao": 0.9384747505683048, "sem_correspondencia": 0.014010054409913287}, "confidence": 0.917966334091073, "input_tokens": 295, "latency_ms": 75.91146900000467} +{"id": "g0252-cadastro_atualizacao-curto_neutro-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0008964363918022437, "portabilidade": 0.0008413594395124807, "cadastro_atualizacao": 0.994681908756989, "sem_correspondencia": 0.0035802954116962334}, "confidence": 0.9929092116759853, "input_tokens": 296, "latency_ms": 76.89330800002381} +{"id": "g0252-cadastro_atualizacao-curto_neutro-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.0008825034359914028, "cadastro_atualizacao": 0.9935513830423065, "portabilidade": 0.0012460518264551888, "vas_cancelamento": 0.00027584098663131453, "roaming_duvida": 0.0001421351948560336, "cancelamento_linha": 0.00011706293308145682, "negociacao_divida": 6.366835338085155e-05, "sem_correspondencia": 0.0037213542272970432}, "confidence": 0.9926301520483506, "input_tokens": 400, "latency_ms": 104.90002699998513} +{"id": "g0252-cadastro_atualizacao-curto_neutro-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.00278482735282331, "portabilidade": 0.0016599928107207283, "cadastro_atualizacao": 0.9920023542340966, "marketplace_compra": 0.001353057647841404, "internet_problema_conexao": 0.00043926009849087547, "vas_cancelamento": 6.544915532460426e-05, "troca_numero": 5.379081779944233e-05, "conta_pagamento_confirmacao": 7.819661444187188e-05, "recarga_nao_creditada": 0.00013048532511722078, "internet_pacote_adicional": 3.0448877501853807e-05, "parceiros_ofertas": 0.00010711036189328969, "sem_correspondencia": 0.0012950267039490238}, "confidence": 0.9912752955281051, "input_tokens": 502, "latency_ms": 122.90561300000036} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"marketplace_compra": 0.0014886537829523923, "conta_segunda_via": 0.00022920956956277077, "internet_pacote_adicional": 0.00039820871995512145, "suporte_chip_esim": 0.00038110242484777434, "portabilidade": 0.0024320536167661954, "cadastro_atualizacao": 0.9930438648827897, "troca_numero": 0.0001437399551932047, "cancelamento_linha": 0.00011413746278802656, "conta_contestacao": 0.0002542335799305115, "suporte_configuracao": 2.8499690746969425e-05, "bonus_nao_recebido": 4.327020552457073e-05, "sem_correspondencia": 0.0014430261089429719}, "confidence": 0.9924114889630434, "input_tokens": 567, "latency_ms": 148.00308500002757} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_debito_automatico_digital": 0.0012893245173511896, "cadastro_atualizacao": 0.9686293570643322, "troca_numero": 0.002955629428904887, "portabilidade": 0.0015406593191767428, "internet_consumo": 0.0007005157525588303, "cancelamento_linha": 0.00032084123812277176, "vas_cancelamento": 0.00012176749476761414, "sem_correspondencia": 0.024441905184785603}, "confidence": 0.9641478366449513, "input_tokens": 422, "latency_ms": 103.66674699997702} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_explicacao": 0.00024741611538997045, "portabilidade": 0.0003736089200744615, "plano_troca": 0.0002610111663218055, "troca_numero": 0.001148239999199656, "cadastro_atualizacao": 0.9972387473288173, "suporte_chip_esim": 0.00019869108851348322, "cancelamento_linha": 3.771333922935191e-05, "sem_correspondencia": 0.0004945720424540127}, "confidence": 0.9968442826615055, "input_tokens": 426, "latency_ms": 104.36091200000419} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.004485977366700427, "portabilidade": 0.04196971746833667, "troca_numero": 0.37195700696593326, "desconto_retencao": 0.0010966443988864863, "atendimento_humano": 0.004010616451748013, "internet_consumo": 0.001613488581000183, "cadastro_atualizacao": 0.5699806242955424, "conta_contestacao": 0.00042632959062849937, "cancelamento_linha": 0.00042000906186165176, "fidelidade_pontos": 0.00028217604648115554, "seguranca_fraude": 0.0002850128435566297, "reclamacao_atendimento": 0.00016239712669100995, "roaming_cobranca": 7.433947828534466e-05, "beneficios_consulta": 0.00011488564609689206, "fidelidade_resgate": 0.00014411413787115892, "sem_correspondencia": 0.0029766605403802704}, "confidence": 0.5413126659152453, "input_tokens": 642, "latency_ms": 175.34386800002721} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9892306107965367, "plano_nova_linha": 0.000808058988262928, "vas_cancelamento": 0.0004409343263269057, "cancelamento_linha": 0.0004578384940734485, "seguranca_perda_roubo": 0.0007158599644895156, "vas_consulta": 0.0004615930947690432, "seguranca_fraude": 0.0002456147617374399, "conta_pagamento_confirmacao": 0.0004640316709900582, "portabilidade": 0.0017214794151530037, "marketplace_pedido": 3.155941686194512e-05, "troca_numero": 0.0015705880662573728, "recarga_saldo": 0.00024411253119136948, "conta_contestacao": 0.0007181547668358676, "fidelidade_pontos": 0.00010258714740054545, "negociacao_divida": 0.00016112003599083328, "sem_correspondencia": 0.0026258565231231097}, "confidence": 0.9885126515163054, "input_tokens": 656, "latency_ms": 175.26780499997585} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0013039047700982667, "portabilidade": 0.00031775091239637574, "conta_explicacao": 0.0002906869899731213, "negociacao_divida": 0.0002958328680379559, "troca_numero": 0.0005958233294254246, "conta_debito_automatico_digital": 0.0001902554093170322, "conta_pagamento_confirmacao": 0.0002067433643490838, "seguranca_perda_roubo": 0.00011897536779822808, "desconto_retencao": 0.00018763276959708308, "cadastro_atualizacao": 0.9952573480759299, "parceiros_ofertas": 0.00010413381266038736, "sem_correspondencia": 0.0011309123304172046}, "confidence": 0.9948261979010143, "input_tokens": 533, "latency_ms": 142.68929399997887} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0029114080332492327, "vas_contratacao": 0.0006943563306862854, "cancelamento_linha": 0.000362286517988264, "portabilidade": 0.002182383982660792, "conta_explicacao": 0.002548497296082748, "atendimento_humano": 0.0027769115215715684, "recarga_realizar": 0.001247239726330643, "suporte_configuracao": 0.00047742759724886917, "conta_contestacao": 0.0023474263905625945, "seguranca_fraude": 0.005777819388769496, "beneficios_consulta": 0.0002947894840278617, "desconto_retencao": 0.0004594740388478861, "plano_nova_linha": 0.0023839166356319527, "parceiros_ofertas": 0.009422159736419859, "bonus_nao_recebido": 0.002424130018257062, "sem_correspondencia": 0.9636897733016649}, "confidence": 0.961269091521776, "input_tokens": 629, "latency_ms": 169.5857349999983} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.000945216858501641, "cancelamento_linha": 0.00033869165083755265, "conta_pagamento_confirmacao": 0.0010027841024127175, "portabilidade": 0.0020003086111126367, "cadastro_atualizacao": 0.9879894882058092, "troca_numero": 0.0022903412313663345, "plano_troca": 7.437578133999835e-05, "sem_correspondencia": 0.00535879355862}, "confidence": 0.9862737008066391, "input_tokens": 421, "latency_ms": 102.8952449999565} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_religacao": 0.0004990972030053979, "cadastro_atualizacao": 0.9968510137292272, "cancelamento_linha": 0.0004327539586269813, "fidelidade_pontos": 0.00035085077548949834, "seguranca_fraude": 0.00016465323796676932, "conta_pagamento_confirmacao": 0.00011267141527801839, "vas_consulta": 8.447741576795274e-05, "portabilidade": 0.0002024323231398378, "internet_consumo": 7.832676160743223e-05, "internet_pacote_adicional": 9.682118501281683e-06, "negociacao_divida": 4.004639166897013e-05, "recarga_realizar": 5.6547812800371244e-05, "parceiros_ofertas": 1.4437352487919997e-05, "conta_contestacao": 1.9722665371394733e-05, "troca_numero": 3.491949138080241e-05, "sem_correspondencia": 0.0010483673476799167}, "confidence": 0.9966410813111755, "input_tokens": 626, "latency_ms": 169.95245599997588} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.030525290581258087, "cancelamento_linha": 0.006361461542513702, "conta_segunda_via": 0.0052768403329386095, "portabilidade": 0.005622280149069517, "internet_problema_conexao": 0.012585176085848353, "suporte_sem_sinal": 0.0173109646708978, "seguranca_fraude": 0.034906819197874674, "sem_correspondencia": 0.8874111674395992}, "confidence": 0.8713270485023992, "input_tokens": 425, "latency_ms": 102.8135569999904} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.0004194641706689669, "troca_numero": 0.0002423508570940049, "cadastro_atualizacao": 0.9974455990029308, "vas_cancelamento": 0.0004004674147984356, "reclamacao_atendimento": 0.00041409005826859133, "cancelamento_linha": 0.0001102785173221076, "portabilidade": 5.797309216867033e-05, "suporte_configuracao": 7.601714113142652e-05, "negociacao_religacao": 8.803035072674407e-05, "recarga_realizar": 1.8384485737256297e-05, "recarga_nao_creditada": 0.00012544814716761984, "sem_correspondencia": 0.0006018967619851563}, "confidence": 0.9972133807304701, "input_tokens": 533, "latency_ms": 143.07097800002566} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_saldo": 0.0007698876884118456, "conta_contestacao": 0.0004033747892288893, "cancelamento_linha": 0.00047656638063314777, "conta_pagamento_confirmacao": 0.000401280616137631, "conta_debito_automatico_digital": 0.00021907798909026407, "internet_consumo": 0.0002527275511215361, "reclamacao_atendimento": 0.0007730539061355804, "cadastro_atualizacao": 0.9951495062450345, "troca_numero": 0.00022630253056165492, "roaming_duvida": 9.927855607123182e-05, "portabilidade": 0.0001783176819083477, "sem_correspondencia": 0.0010506260656653287}, "confidence": 0.9947085522673106, "input_tokens": 542, "latency_ms": 143.4283639999876} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9904248228218822, "vas_contratacao": 0.0008569693118062132, "portabilidade": 0.0009060666800620461, "vas_cancelamento": 0.00016100686445679293, "recarga_nao_creditada": 0.00040235348509247556, "cancelamento_linha": 0.0004971511620014727, "troca_numero": 0.00020477389978582072, "sem_correspondencia": 0.006546855774913095}, "confidence": 0.9890569403678651, "input_tokens": 401, "latency_ms": 103.80023700002994} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.936585291114671, "cancelamento_linha": 0.005009694796341113, "portabilidade": 0.03410741907773484, "sem_correspondencia": 0.024297595011252976}, "confidence": 0.9154470548195613, "input_tokens": 305, "latency_ms": 77.8190529999847} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.0005473329465741088, "cancelamento_linha": 0.00013252027932470463, "atendimento_humano": 0.0002044826185054583, "negociacao_religacao": 0.00024136118764683519, "vas_consulta": 0.0003129794045148433, "troca_numero": 0.0009215237895918932, "beneficios_consulta": 0.00010044557602083467, "portabilidade": 0.00031790295893891797, "cadastro_atualizacao": 0.9947479990298738, "roaming_duvida": 5.235421119291615e-05, "seguranca_fraude": 5.8487836825380655e-05, "suporte_chip_esim": 6.687870653211736e-05, "roaming_cobranca": 3.860983364818766e-05, "conta_pagamento_confirmacao": 2.947248018677502e-05, "conta_debito_automatico_digital": 1.4802150724297011e-05, "sem_correspondencia": 0.0022128469898990903}, "confidence": 0.9943978656318654, "input_tokens": 632, "latency_ms": 170.57088299998213} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"atendimento_humano": 0.0031862240539404034, "portabilidade": 0.0006427424446966252, "negociacao_religacao": 0.0006296699213791463, "seguranca_perda_roubo": 0.0005629060777056533, "suporte_configuracao": 0.000771712886449995, "fidelidade_resgate": 0.00016622627912811188, "vas_contratacao": 0.00015942830315264595, "cancelamento_linha": 0.00022757868103230153, "plano_consulta": 0.0007349248393841189, "vas_cancelamento": 5.777619280777029e-05, "conta_contestacao": 0.0004988717311264657, "conta_vencimento": 0.0006047849662443069, "troca_numero": 0.00031609009842597667, "conta_pagamento_confirmacao": 0.0020268494233231945, "cadastro_atualizacao": 0.9848061102309871, "sem_correspondencia": 0.004608103870216063}, "confidence": 0.9837931842463864, "input_tokens": 618, "latency_ms": 166.00525199999083} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0010915993466505567, "beneficios_consulta": 0.000282474897621518, "troca_numero": 0.0012004581866943737, "bonus_nao_recebido": 0.00035638736362900316, "fidelidade_pontos": 0.0007756752360706008, "cadastro_atualizacao": 0.9908467869552539, "seguranca_perda_roubo": 0.00022113194446244145, "conta_segunda_via": 0.00012713455708858256, "portabilidade": 0.002851864432151162, "negociacao_divida": 4.4577340409899355e-05, "suporte_configuracao": 8.130832319997434e-05, "sem_correspondencia": 0.002120601416768034}, "confidence": 0.990014676678459, "input_tokens": 532, "latency_ms": 142.23576599999888} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9931298066384717, "recarga_realizar": 0.0014311583390535004, "internet_pacote_adicional": 0.0002844521151141624, "portabilidade": 0.0005866237867722475, "troca_numero": 0.0005953636132447949, "conta_debito_automatico_digital": 0.00043066941419363903, "cancelamento_linha": 0.00011945032443165578, "sem_correspondencia": 0.0034224757687183623}, "confidence": 0.9921483504439675, "input_tokens": 397, "latency_ms": 103.84265699997286} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9687521394707207, "recarga_saldo": 0.002451802446121798, "portabilidade": 0.0028506999102489855, "desconto_retencao": 0.0006631028236298376, "suporte_configuracao": 0.0012939536687461423, "troca_numero": 0.018373075920965598, "parceiros_ofertas": 0.0003029488148294781, "cancelamento_linha": 0.0007391304415480391, "conta_segunda_via": 0.0003218402888618391, "marketplace_compra": 2.0150134546979923e-05, "suporte_chip_esim": 5.704722611847717e-05, "negociacao_religacao": 9.282366160509565e-05, "vas_contratacao": 2.036622339831103e-05, "conta_contestacao": 5.5946127075105995e-05, "conta_explicacao": 0.00016207131937136091, "sem_correspondencia": 0.003842901522212261}, "confidence": 0.9666689487687686, "input_tokens": 638, "latency_ms": 172.25644899997405} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0001921125352978082, "vas_consulta": 0.00032810851208250094, "recarga_realizar": 0.0005479074867483639, "cadastro_atualizacao": 0.9930216498115195, "roaming_pacote": 0.00015100945533319594, "portabilidade": 0.00010534631393561548, "troca_numero": 4.628101996921129e-05, "sem_correspondencia": 0.005607584865113805}, "confidence": 0.9920247426417366, "input_tokens": 386, "latency_ms": 101.9648299999858} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 0.0004926640704429195, "troca_numero": 0.0002463471875928162, "cadastro_atualizacao": 0.9980909635118709, "cancelamento_linha": 0.00017411915143085067, "seguranca_fraude": 7.265035173941924e-05, "portabilidade": 8.345528947660735e-05, "fidelidade_pontos": 3.7965038361692864e-05, "sem_correspondencia": 0.0008018353990846546}, "confidence": 0.997818244013567, "input_tokens": 400, "latency_ms": 104.75559899998643} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"vas_consulta": 0.00011710164203161974, "parceiros_ofertas": 0.00013712573525690493, "troca_numero": 0.00033107569209379705, "suporte_sem_sinal": 9.789117727095588e-05, "cadastro_atualizacao": 0.998807759199363, "reclamacao_atendimento": 0.00012751792052343426, "internet_consumo": 2.4754117713078933e-05, "portabilidade": 5.7681760848400524e-05, "marketplace_compra": 9.468061648256459e-05, "roaming_pacote": 1.3624812012722743e-05, "cancelamento_linha": 4.756061852037236e-05, "sem_correspondencia": 0.00014322670788311407}, "confidence": 0.9986993736720323, "input_tokens": 505, "latency_ms": 122.64813300004107} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"vas_cancelamento": 0.00031464865166607885, "bonus_nao_recebido": 0.0005801835718195259, "conta_explicacao": 0.0007093418850176589, "cadastro_atualizacao": 0.30759770289853633, "portabilidade": 0.6859667209322183, "cancelamento_linha": 0.00018000179539871735, "troca_numero": 5.774387516873891e-05, "sem_correspondencia": 0.004593656390174563}, "confidence": 0.6411048239225353, "input_tokens": 408, "latency_ms": 104.77204100004656} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"roaming_duvida": 0.0008724673078983275, "cancelamento_linha": 0.00025186027508870737, "cadastro_atualizacao": 0.9958343746571192, "portabilidade": 0.001399119035028597, "troca_numero": 0.00012591722760996952, "plano_nova_linha": 0.00014151719949280018, "internet_consumo": 5.2631263917334524e-05, "sem_correspondencia": 0.00132211303384495}, "confidence": 0.9952392853224222, "input_tokens": 395, "latency_ms": 104.17195999997375} +{"id": "g0259-portabilidade-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.0051581422252531175, "troca_numero": 0.9449025940723426, "cadastro_atualizacao": 0.02983739765957088, "sem_correspondencia": 0.020101866042833278}, "confidence": 0.926536792096457, "input_tokens": 293, "latency_ms": 77.36124699999891} +{"id": "g0259-portabilidade-curto_neutro-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"marketplace_pedido": 0.003534684675185593, "portabilidade": 0.9789598717281446, "vas_cancelamento": 0.0008934717607833383, "fidelidade_resgate": 0.00122125614238257, "marketplace_compra": 0.000417415507933853, "negociacao_religacao": 0.00014827122523639074, "roaming_cobranca": 9.94292197344815e-05, "cadastro_atualizacao": 0.000502394105287338, "troca_numero": 0.002706158114956472, "internet_problema_conexao": 2.6826502519236418e-05, "cancelamento_linha": 5.502052937959313e-05, "sem_correspondencia": 0.011435200488456594}, "confidence": 0.9770471327943393, "input_tokens": 512, "latency_ms": 122.32670999998163} +{"id": "g0259-portabilidade-curto_neutro-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.02213210122051636, "portabilidade": 0.9646045614284197, "cancelamento_linha": 0.0035430057087953147, "negociacao_religacao": 0.0011817409576720809, "recarga_saldo": 0.00022182623781563895, "conta_debito_automatico_digital": 0.0009479490624828973, "cadastro_atualizacao": 0.001831936765092977, "sem_correspondencia": 0.005536878619205188}, "confidence": 0.959548070203908, "input_tokens": 400, "latency_ms": 106.09695599998759} +{"id": "g0259-portabilidade-curto_neutro-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"desconto_retencao": 0.001046150605999912, "internet_problema_conexao": 0.0002158238290035573, "cancelamento_linha": 0.000331903493135662, "troca_numero": 0.001745310381995069, "vas_cancelamento": 0.00020340639319981496, "atendimento_humano": 0.00015043557006486183, "cadastro_atualizacao": 0.00019140453066980408, "conta_vencimento": 0.00016155118732012505, "seguranca_fraude": 0.0002511669018030706, "portabilidade": 0.9943724037598417, "recarga_realizar": 9.097026727590293e-05, "sem_correspondencia": 0.0012394730796904164}, "confidence": 0.9938608041016458, "input_tokens": 496, "latency_ms": 123.98645399997577} +{"id": "g0259-portabilidade-curto_neutro-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9874417363804002, "cancelamento_linha": 0.004201700770748209, "cadastro_atualizacao": 0.002095957464438769, "sem_correspondencia": 0.006260605384412803}, "confidence": 0.9832556485072002, "input_tokens": 300, "latency_ms": 77.87047300001859} +{"id": "g0259-portabilidade-curto_neutro-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"roaming_pacote": 0.009868311071297773, "parceiros_ofertas": 0.0011592048680008377, "cadastro_atualizacao": 0.18132289317219658, "conta_segunda_via": 0.0033746321597333618, "internet_problema_conexao": 0.0009854664614370363, "desconto_retencao": 0.00016319097853323614, "seguranca_fraude": 0.0008870022946342651, "reclamacao_atendimento": 0.00028381838765540504, "cancelamento_linha": 0.0020067292736905083, "portabilidade": 0.7587289310760184, "troca_numero": 0.0019880958622438007, "sem_correspondencia": 0.0392317243945589}, "confidence": 0.7367951975374745, "input_tokens": 520, "latency_ms": 137.63767500000768} +{"id": "g0259-portabilidade-curto_neutro-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.004883543404593196, "suporte_sem_sinal": 0.002402105101912156, "cadastro_atualizacao": 0.0037862728520130853, "desconto_retencao": 0.0006010390643051468, "portabilidade": 0.9811636655814712, "cancelamento_linha": 0.000714577358819394, "roaming_pacote": 0.00026381610310452665, "seguranca_perda_roubo": 0.00011980661287467162, "roaming_duvida": 0.0004163583638662011, "atendimento_humano": 7.384746643173804e-05, "beneficios_consulta": 0.0002711658155735767, "sem_correspondencia": 0.005303802275035025}, "confidence": 0.9794512715434229, "input_tokens": 503, "latency_ms": 122.29587399997399} +{"id": "g0259-portabilidade-curto_neutro-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 0.00041975738835964255, "conta_debito_automatico_digital": 0.00022070310727941505, "reclamacao_atendimento": 0.00019960838783161867, "troca_numero": 0.00015480289091424673, "cancelamento_linha": 0.0001393550930032457, "marketplace_compra": 0.00014951488837673538, "portabilidade": 0.997886040231651, "atendimento_humano": 0.00012042605143491393, "fidelidade_pontos": 0.00023754796722423284, "vas_consulta": 3.55086655391021e-05, "fidelidade_resgate": 3.727570139628739e-05, "cadastro_atualizacao": 9.67784326532437e-05, "suporte_sem_sinal": 5.098260284100697e-05, "plano_consulta": 4.728142347046095e-05, "suporte_chip_esim": 7.406777181108617e-05, "sem_correspondencia": 0.00013034939621377903}, "confidence": 0.9977451095804273, "input_tokens": 638, "latency_ms": 172.30152799999132} +{"id": "g0259-portabilidade-curto_neutro-08-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.003949909498342851, "cadastro_atualizacao": 0.021182919098441506, "portabilidade": 0.9566683323259793, "sem_correspondencia": 0.01819883907723643}, "confidence": 0.9422244431013057, "input_tokens": 300, "latency_ms": 74.9580670000114} +{"id": "g0259-portabilidade-curto_neutro-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"plano_consulta": 0.0015172190688716599, "plano_troca": 0.001443380060573539, "portabilidade": 0.9927147745084873, "cadastro_atualizacao": 0.0015592481901888298, "vas_cancelamento": 0.00040394306308985304, "suporte_chip_esim": 0.0001678336429498118, "seguranca_perda_roubo": 5.3586712374069786e-05, "cancelamento_linha": 7.470535146278749e-05, "marketplace_compra": 0.00012475168515058106, "troca_numero": 0.00018170817044458427, "marketplace_pedido": 0.00018472162498040255, "sem_correspondencia": 0.0015741279214264087}, "confidence": 0.9920524812819861, "input_tokens": 530, "latency_ms": 143.67192399998885} +{"id": "g0259-portabilidade-curto_neutro-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9247944570177226, "cadastro_atualizacao": 0.041257106598371965, "cancelamento_linha": 0.0031073195419608684, "sem_correspondencia": 0.030841116841944616}, "confidence": 0.8997259426902967, "input_tokens": 297, "latency_ms": 74.91748400002507} +{"id": "g0259-portabilidade-curto_neutro-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.007822163068387757, "recarga_realizar": 0.000917561943786556, "desconto_retencao": 0.0005028124289886378, "vas_cancelamento": 0.00016175362112257508, "cadastro_atualizacao": 0.0026445801232254837, "portabilidade": 0.9821699640693953, "cancelamento_linha": 9.091659062065355e-05, "sem_correspondencia": 0.005690248154473088}, "confidence": 0.9796228160793088, "input_tokens": 397, "latency_ms": 104.45580300000756} +{"id": "g0262-portabilidade-regionalismo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.17744802273760354, "seguranca_fraude": 0.000784874700190033, "cancelamento_linha": 0.0007256201565978249, "troca_numero": 0.1602571228261063, "conta_contestacao": 0.0011227333754874318, "recarga_nao_creditada": 0.00034878645011510726, "suporte_configuracao": 0.00021850324103792903, "negociacao_divida": 0.0002253846761765397, "suporte_sem_sinal": 0.0004265652025908802, "portabilidade": 0.6471079566979866, "bonus_nao_recebido": 0.00012483133501151205, "roaming_pacote": 0.00011084320253942998, "vas_cancelamento": 3.316845897184819e-05, "vas_contratacao": 0.00017841880275896492, "reclamacao_atendimento": 7.854160379227837e-05, "sem_correspondencia": 0.01080862653303386}, "confidence": 0.6235818204778524, "input_tokens": 647, "latency_ms": 177.26740400001972} +{"id": "g0262-portabilidade-regionalismo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_cobranca": 0.0014635850328711404, "suporte_configuracao": 0.0008413238486478, "portabilidade": 0.9932589139463021, "troca_numero": 0.0009046273976496102, "cadastro_atualizacao": 0.0004683661680664144, "suporte_chip_esim": 0.0010634330972885764, "cancelamento_linha": 0.000108614982713333, "sem_correspondencia": 0.0018911355264611205}, "confidence": 0.9922959016529166, "input_tokens": 431, "latency_ms": 104.41673400003992} +{"id": "g0262-portabilidade-regionalismo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"recarga_saldo": 0.0008939609744666676, "internet_pacote_adicional": 0.0002807790868106619, "internet_problema_conexao": 0.00021783341226802263, "recarga_nao_creditada": 0.0005108997301509466, "roaming_pacote": 0.0002355131887439652, "vas_consulta": 0.00018924305115503688, "troca_numero": 0.0008567612069182173, "fidelidade_resgate": 0.00022692084886492386, "parceiros_ofertas": 0.00029285613931625024, "conta_contestacao": 6.964160384507791e-05, "cadastro_atualizacao": 0.008551518918652863, "conta_explicacao": 0.000815294260140338, "plano_nova_linha": 0.0001451843296373101, "cancelamento_linha": 0.0005727573505686533, "portabilidade": 0.9850589331040266, "sem_correspondencia": 0.001081902794434464}, "confidence": 0.9840628619776284, "input_tokens": 615, "latency_ms": 165.19572099997504} +{"id": "g0262-portabilidade-regionalismo-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9768466714674681, "cadastro_atualizacao": 0.012569086777862105, "cancelamento_linha": 0.0022712211786126268, "sem_correspondencia": 0.00831302057605715}, "confidence": 0.9691288952899574, "input_tokens": 311, "latency_ms": 76.71090400003777} +{"id": "g0262-portabilidade-regionalismo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.008223744440535512, "cancelamento_linha": 0.0007790641304862348, "recarga_realizar": 0.0008961997542565692, "troca_numero": 0.004727307038438671, "conta_contestacao": 0.00037661674354860374, "plano_nova_linha": 0.000370182502407106, "portabilidade": 0.9805989678632057, "parceiros_ofertas": 0.0003289925821678551, "fidelidade_pontos": 0.0005705620367166083, "suporte_sem_sinal": 5.683124051094956e-05, "vas_consulta": 0.00011452920531865665, "sem_correspondencia": 0.0029570024624075656}, "confidence": 0.9788352376689514, "input_tokens": 505, "latency_ms": 121.91161900000225} +{"id": "g0262-portabilidade-regionalismo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.004412025818442578, "cadastro_atualizacao": 0.02007726286309232, "portabilidade": 0.9693909014540689, "sem_correspondencia": 0.006119809864396132}, "confidence": 0.9591878686054255, "input_tokens": 317, "latency_ms": 78.19619399998601} +{"id": "g0262-portabilidade-regionalismo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.022215561534714212, "cancelamento_linha": 0.0012682791902657, "portabilidade": 0.9585930759468436, "sem_correspondencia": 0.017923083328176544}, "confidence": 0.9447907679291245, "input_tokens": 308, "latency_ms": 77.41776300002812} +{"id": "g0262-portabilidade-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["plano_nova_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.0015291903667586481, "suporte_chip_esim": 0.007635324441971605, "conta_contestacao": 0.005011524340799962, "seguranca_perda_roubo": 0.0036456938091424147, "negociacao_religacao": 0.0774077032465549, "roaming_cobranca": 0.09381856697668858, "troca_numero": 0.6423060856467745, "conta_explicacao": 0.03404027949996729, "reclamacao_atendimento": 0.020381866176828932, "marketplace_pedido": 0.0026821149946146946, "cadastro_atualizacao": 0.0655274660749774, "sem_correspondencia": 0.046014184424921216}, "confidence": 0.6097884570692084, "input_tokens": 545, "latency_ms": 146.34584200001655} +{"id": "g0262-portabilidade-regionalismo-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"seguranca_fraude": 0.0017619545067508143, "troca_numero": 0.0003383878490334399, "suporte_chip_esim": 0.00045558344281111624, "roaming_pacote": 0.0004759385000712756, "conta_vencimento": 0.00031978759160122496, "suporte_sem_sinal": 0.0002061644261469572, "cancelamento_linha": 0.00014227237638889532, "bonus_nao_recebido": 0.00014692766083498925, "internet_consumo": 0.0005717150128356556, "reclamacao_atendimento": 5.5122996030859975e-05, "cadastro_atualizacao": 0.00140442710505866, "vas_consulta": 0.0006101550922139857, "plano_consulta": 0.00026205130161981014, "recarga_realizar": 0.0009494576690548782, "portabilidade": 0.9810670588777859, "sem_correspondencia": 0.011232995591761516}, "confidence": 0.9798048628029716, "input_tokens": 632, "latency_ms": 170.59001399996987} +{"id": "g0262-portabilidade-regionalismo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"reclamacao_atendimento": 0.0008593615743591609, "internet_consumo": 0.00017271539402923626, "cadastro_atualizacao": 0.0013185575882920827, "conta_pagamento_confirmacao": 0.00022058131346055297, "troca_numero": 0.001257084414043783, "portabilidade": 0.9945007709679867, "desconto_retencao": 8.264545040036741e-05, "conta_debito_automatico_digital": 0.000150228414374651, "cancelamento_linha": 0.00012521422679624033, "parceiros_ofertas": 8.892080496576577e-06, "plano_nova_linha": 4.9364868058288394e-05, "sem_correspondencia": 0.0012545837077023686}, "confidence": 0.9940008410559852, "input_tokens": 535, "latency_ms": 143.40010000000802} +{"id": "g0262-portabilidade-regionalismo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0024578866250678697, "portabilidade": 0.9824946269155458, "cadastro_atualizacao": 0.008085586253817821, "sem_correspondencia": 0.0069619002055685995}, "confidence": 0.9766595025540611, "input_tokens": 305, "latency_ms": 75.61549500002229} +{"id": "g0265-portabilidade-indireto_multiplo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 164, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9838523566008758, "cadastro_atualizacao": 0.008361035050530864, "cancelamento_linha": 0.0020738260939415784, "sem_correspondencia": 0.005712782254651777}, "confidence": 0.9784698088011675, "input_tokens": 335, "latency_ms": 78.72678799998312} +{"id": "g0265-portabilidade-indireto_multiplo-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9828614890025451, "troca_numero": 0.005404142185891926, "recarga_saldo": 0.0014884972601392034, "conta_vencimento": 0.0009822892336858765, "plano_consulta": 0.001466488353878402, "cadastro_atualizacao": 0.004310583994156175, "parceiros_ofertas": 0.0014569651994728267, "fidelidade_resgate": 0.0002052371614977165, "cancelamento_linha": 0.00033398181739823917, "seguranca_perda_roubo": 2.0309431989357332e-05, "beneficios_consulta": 0.00010562457124438836, "reclamacao_atendimento": 0.00010680310798819826, "conta_contestacao": 5.2366252178460764e-05, "suporte_sem_sinal": 8.061160432125712e-05, "bonus_nao_recebido": 0.0001315569983876818, "sem_correspondencia": 0.0009930538252254093}, "confidence": 0.9817189216027148, "input_tokens": 627, "latency_ms": 169.74863600000845} +{"id": "g0265-portabilidade-indireto_multiplo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_segunda_via": 0.0007485186159237822, "plano_consulta": 0.00022216453674381818, "bonus_nao_recebido": 0.00047011425409103515, "suporte_sem_sinal": 0.0004714589395491093, "recarga_saldo": 0.0020979054368995653, "cadastro_atualizacao": 0.41261821443108687, "troca_numero": 0.2570219504139526, "portabilidade": 0.3234973606538643, "beneficios_consulta": 0.0005323232760253597, "cancelamento_linha": 0.00018114997592206505, "marketplace_pedido": 0.0001135922399650234, "vas_contratacao": 0.0001156454461938105, "conta_debito_automatico_digital": 0.0001347561570643774, "internet_consumo": 0.00010543343689740744, "fidelidade_pontos": 0.00013866235048349003, "sem_correspondencia": 0.0015307498353374744}, "confidence": 0.3734594287264927, "input_tokens": 664, "latency_ms": 179.34276900001578} +{"id": "g0265-portabilidade-indireto_multiplo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0024815388489992135, "portabilidade": 0.9849040433147989, "cadastro_atualizacao": 0.004952593016005741, "sem_correspondencia": 0.007661824820196208}, "confidence": 0.9798720577530652, "input_tokens": 310, "latency_ms": 77.45044099999632} +{"id": "g0265-portabilidade-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"seguranca_perda_roubo": 0.003047102479169669, "roaming_cobranca": 0.0019937928071265994, "troca_numero": 0.23690225489004488, "conta_vencimento": 0.003907439164349948, "cancelamento_linha": 0.001176415199764858, "bonus_nao_recebido": 0.000907430474502153, "cadastro_atualizacao": 0.7294951398642603, "fidelidade_pontos": 0.0003014601079307348, "vas_consulta": 0.0021570400102119973, "conta_explicacao": 0.0027980350125112055, "seguranca_fraude": 0.0002539555937363336, "plano_consulta": 0.00012160393267593503, "recarga_saldo": 9.420026661407268e-05, "conta_pagamento_confirmacao": 0.0005421830815065187, "reclamacao_atendimento": 7.103201179972784e-05, "sem_correspondencia": 0.016230915103795245}, "confidence": 0.7114614825218777, "input_tokens": 663, "latency_ms": 181.21938100000534} +{"id": "g0265-portabilidade-indireto_multiplo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9750622131836448, "cadastro_atualizacao": 0.011744478680197354, "cancelamento_linha": 0.004511944461760065, "sem_correspondencia": 0.00868136367439771}, "confidence": 0.966749617578193, "input_tokens": 320, "latency_ms": 77.85367799999676} +{"id": "g0265-portabilidade-indireto_multiplo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.974205233223791, "cancelamento_linha": 0.004964445029606343, "cadastro_atualizacao": 0.006710702276707936, "sem_correspondencia": 0.014119619469894717}, "confidence": 0.9656069776317217, "input_tokens": 316, "latency_ms": 78.00263499996163} +{"id": "g0265-portabilidade-indireto_multiplo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_cobranca": 0.001176117555099907, "cancelamento_linha": 0.008271604380584632, "portabilidade": 0.9837557599643206, "recarga_realizar": 0.002058597968334125, "internet_consumo": 0.0002608435070262396, "cadastro_atualizacao": 0.0004650987384796527, "troca_numero": 0.00014785071545903454, "sem_correspondencia": 0.003864127170695735}, "confidence": 0.9814351542449378, "input_tokens": 396, "latency_ms": 104.22070800001393} +{"id": "g0265-portabilidade-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"reclamacao_atendimento": 0.0018320037844534408, "plano_nova_linha": 0.030924517170415444, "cadastro_atualizacao": 0.8552820612131279, "troca_numero": 0.09830969026991862, "cancelamento_linha": 0.0005278586444784937, "marketplace_compra": 7.096570114653055e-05, "conta_vencimento": 0.00021542505797170534, "sem_correspondencia": 0.012837478158487875}, "confidence": 0.8346080699578604, "input_tokens": 421, "latency_ms": 104.21952899997677} +{"id": "g0265-portabilidade-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"atendimento_humano": 0.0046823475271151275, "cadastro_atualizacao": 0.19981493373441916, "negociacao_divida": 0.00090436233396408, "desconto_retencao": 0.00025116420556722384, "cancelamento_linha": 0.000527058312570805, "troca_numero": 0.7710293880035449, "vas_contratacao": 0.00028388905443505076, "conta_debito_automatico_digital": 0.00018911286362304823, "conta_pagamento_confirmacao": 0.00012602186724058824, "seguranca_perda_roubo": 9.460206869401154e-06, "parceiros_ofertas": 4.416937494254852e-05, "sem_correspondencia": 0.02213809251570805}, "confidence": 0.7502138778220488, "input_tokens": 526, "latency_ms": 141.45042400002694} +{"id": "g0265-portabilidade-indireto_multiplo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.018080558952719986, "portabilidade": 0.952347284649633, "cancelamento_linha": 0.0030415827183697757, "sem_correspondencia": 0.02653057367927721}, "confidence": 0.9364630461995107, "input_tokens": 320, "latency_ms": 76.77793099998098} +{"id": "g0265-portabilidade-indireto_multiplo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_duvida": 0.0009579963223645757, "cancelamento_linha": 0.0004868063009620444, "troca_numero": 0.00511039793011735, "cadastro_atualizacao": 0.0010124611283314725, "conta_segunda_via": 0.0006464591612306384, "portabilidade": 0.9880163180485373, "vas_cancelamento": 6.603152205097022e-05, "sem_correspondencia": 0.0037035295864056568}, "confidence": 0.9863043634840425, "input_tokens": 423, "latency_ms": 104.0970589999688} +{"id": "g0269-cancelamento_linha-regionalismo-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.0006350458447476872, "troca_numero": 0.0005376324599071149, "cadastro_atualizacao": 0.0008913664228670462, "cancelamento_linha": 0.9945961752207866, "portabilidade": 0.0005847360187289919, "reclamacao_atendimento": 0.0008142113297977943, "vas_cancelamento": 0.00023956678578322446, "sem_correspondencia": 0.0017012659173816587}, "confidence": 0.9938242002523275, "input_tokens": 425, "latency_ms": 104.45052699998314} +{"id": "g0269-cancelamento_linha-regionalismo-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_pagamento_confirmacao": 0.0023412072156882, "conta_debito_automatico_digital": 0.0006486496223729338, "vas_consulta": 0.0003083126819319554, "suporte_sem_sinal": 0.0006737354264876212, "negociacao_divida": 0.0010521781981154231, "roaming_pacote": 0.018927796712085755, "cancelamento_linha": 0.9314661628764067, "desconto_retencao": 0.0004972529734420237, "troca_numero": 0.0006351088924027429, "recarga_saldo": 0.0008834810342490576, "vas_cancelamento": 0.02282400972262399, "recarga_realizar": 0.000580333926660574, "cadastro_atualizacao": 0.00018055655445378064, "portabilidade": 0.0003964858479442002, "roaming_cobranca": 0.0005062332123391255, "sem_correspondencia": 0.018078495102795925}, "confidence": 0.9268972404015005, "input_tokens": 629, "latency_ms": 170.5782320000253} +{"id": "g0269-cancelamento_linha-regionalismo-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.01673648568810689, "cancelamento_linha": 0.9696179620087786, "portabilidade": 0.009256287874018, "sem_correspondencia": 0.004389264429096486}, "confidence": 0.9594906160117048, "input_tokens": 305, "latency_ms": 76.58895900004836} +{"id": "g0269-cancelamento_linha-regionalismo-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.004005293044212575, "negociacao_religacao": 0.00022189378216172577, "portabilidade": 0.0007361955378997547, "troca_numero": 0.00017602326381002925, "internet_problema_conexao": 0.0005640974553663516, "vas_contratacao": 0.00015997979245804667, "plano_consulta": 0.0004201533935333109, "desconto_retencao": 0.00016567030083484416, "cadastro_atualizacao": 0.0009007041956798947, "fidelidade_pontos": 0.0006094789117796532, "cancelamento_linha": 0.9882373415136401, "sem_correspondencia": 0.003803168808623716}, "confidence": 0.9871680089239709, "input_tokens": 516, "latency_ms": 134.18276199996626} +{"id": "g0269-cancelamento_linha-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cadastro_atualizacao": 0.0021684837760413316, "marketplace_pedido": 0.0008355188410472139, "negociacao_divida": 0.0004164850723502856, "desconto_retencao": 0.00028577930073924314, "vas_cancelamento": 0.7599656724941212, "portabilidade": 0.22230745096707605, "troca_numero": 0.00010052636511033229, "sem_correspondencia": 0.013920083183514164}, "confidence": 0.7256750542789959, "input_tokens": 420, "latency_ms": 103.79897000001392} +{"id": "g0269-cancelamento_linha-regionalismo-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.009970733754197873, "vas_cancelamento": 0.034398194998362656, "plano_consulta": 0.0005435872305484443, "desconto_retencao": 0.0003004303676606511, "troca_numero": 0.0003971092848256757, "cadastro_atualizacao": 0.00044782866852333554, "cancelamento_linha": 0.9248544619303153, "sem_correspondencia": 0.029087653765566147}, "confidence": 0.9141193850632174, "input_tokens": 411, "latency_ms": 107.28425000002062} +{"id": "g0269-cancelamento_linha-regionalismo-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.0023470656596490036, "vas_consulta": 0.0006493360706492716, "cancelamento_linha": 0.9865495526478837, "cadastro_atualizacao": 0.0007549513910363592, "vas_cancelamento": 0.0036039187260952605, "roaming_cobranca": 0.0005068462779013754, "portabilidade": 0.0009208174083239981, "recarga_realizar": 0.00013453413634081045, "desconto_retencao": 0.00035609212460927485, "troca_numero": 0.00010212470321667527, "suporte_sem_sinal": 0.0013380805874947236, "sem_correspondencia": 0.002736680266799726}, "confidence": 0.9853267847067823, "input_tokens": 507, "latency_ms": 123.84895899998583} +{"id": "g0269-cancelamento_linha-regionalismo-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.010436889201209186, "vas_cancelamento": 0.007283083544287791, "cancelamento_linha": 0.9708761011098108, "sem_correspondencia": 0.01140392614469212}, "confidence": 0.9611681348130814, "input_tokens": 307, "latency_ms": 77.91109499999038} +{"id": "g0269-cancelamento_linha-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"suporte_chip_esim": 0.0023366667153905895, "troca_numero": 0.0007390786887934005, "conta_debito_automatico_digital": 0.0013560163390524836, "recarga_realizar": 0.0004203419607732194, "negociacao_religacao": 0.00040146507518205177, "roaming_pacote": 0.0002861416610259801, "internet_problema_conexao": 0.0007170566159365245, "vas_cancelamento": 0.9890045349793617, "seguranca_fraude": 0.00040377232725984205, "portabilidade": 0.0009724460935716992, "cadastro_atualizacao": 0.00029046513012331556, "marketplace_compra": 0.00019990295635604209, "beneficios_consulta": 0.00010835427974171308, "desconto_retencao": 7.080564543361474e-05, "vas_consulta": 0.0002208985764328129, "sem_correspondencia": 0.002472052955564894}, "confidence": 0.9882715039779857, "input_tokens": 642, "latency_ms": 176.64163199998484} +{"id": "g0269-cancelamento_linha-regionalismo-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.019577568420504995, "portabilidade": 0.30439638690345067, "cancelamento_linha": 0.6562487152033296, "sem_correspondencia": 0.01977732947271475}, "confidence": 0.5416649536044394, "input_tokens": 309, "latency_ms": 76.65985900001715} +{"id": "g0269-cancelamento_linha-regionalismo-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9838791936291067, "portabilidade": 0.004258061196278447, "vas_cancelamento": 0.0074346018198100435, "sem_correspondencia": 0.004428143354804897}, "confidence": 0.9785055915054756, "input_tokens": 313, "latency_ms": 77.56708100004062} +{"id": "g0269-cancelamento_linha-regionalismo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.0025861784694096767, "portabilidade": 0.0013379549227590228, "cadastro_atualizacao": 0.0009048416447022631, "suporte_configuracao": 0.00021594948923536303, "vas_cancelamento": 0.0044237505414147105, "desconto_retencao": 0.000854653303537287, "cancelamento_linha": 0.979346380856692, "sem_correspondencia": 0.010330290772249664}, "confidence": 0.9763958638362195, "input_tokens": 412, "latency_ms": 105.14040900000055} +{"id": "g0270-cancelamento_linha-emocional-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0006459657868293791, "internet_pacote_adicional": 0.00030066567139918065, "desconto_retencao": 0.0006745110389724012, "cancelamento_linha": 0.9949405831907187, "vas_consulta": 0.0005564655305975135, "parceiros_ofertas": 0.0001132709351327744, "conta_debito_automatico_digital": 0.00025160398757786544, "troca_numero": 8.013573240915309e-05, "vas_cancelamento": 9.643471747206272e-05, "portabilidade": 4.73801985074654e-05, "conta_pagamento_confirmacao": 5.485187176636895e-05, "sem_correspondencia": 0.0022381313386171564}, "confidence": 0.9944806362080564, "input_tokens": 518, "latency_ms": 136.24806600000738} +{"id": "g0270-cancelamento_linha-emocional-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"recarga_saldo": 0.0006843838985870509, "atendimento_humano": 0.0002460426627769643, "troca_numero": 0.0005082146837700971, "recarga_realizar": 0.00021584832319561625, "portabilidade": 0.001115564077176468, "cancelamento_linha": 0.9858883782555021, "cadastro_atualizacao": 0.0002783100781016513, "vas_consulta": 0.00023886444619974123, "reclamacao_atendimento": 0.00518704358557791, "desconto_retencao": 0.00010444195207698222, "roaming_duvida": 0.00012508579451808103, "plano_consulta": 9.883858631213886e-05, "vas_cancelamento": 0.00011169607319319864, "suporte_sem_sinal": 3.896923611612184e-05, "fidelidade_pontos": 9.606441850591599e-05, "sem_correspondencia": 0.005062253928390102}, "confidence": 0.9849476034725356, "input_tokens": 625, "latency_ms": 179.69327399998747} +{"id": "g0270-cancelamento_linha-emocional-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.8829882111613415, "portabilidade": 0.0033265324962843527, "vas_cancelamento": 0.08462058273381573, "sem_correspondencia": 0.02906467360855848}, "confidence": 0.8439842815484551, "input_tokens": 307, "latency_ms": 76.39662499997257} +{"id": "g0270-cancelamento_linha-emocional-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9780707896558013, "portabilidade": 0.006788855215207871, "vas_cancelamento": 0.005496975120574379, "sem_correspondencia": 0.009643380008416424}, "confidence": 0.9707610528744017, "input_tokens": 303, "latency_ms": 77.53680999996959} +{"id": "g0270-cancelamento_linha-emocional-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.03946877507226991, "portabilidade": 0.001987136754071158, "cadastro_atualizacao": 0.0002984335905646761, "troca_numero": 0.0002779659695031191, "conta_segunda_via": 0.0002803823598264409, "desconto_retencao": 0.0003181393156837808, "cancelamento_linha": 0.9503587852377027, "sem_correspondencia": 0.0070103817003782645}, "confidence": 0.9432671831288028, "input_tokens": 411, "latency_ms": 106.01896200000738} +{"id": "g0270-cancelamento_linha-emocional-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.3709770631021947, "cancelamento_linha": 0.5858507312373948, "portabilidade": 0.009265266472057873, "sem_correspondencia": 0.03390693918835271}, "confidence": 0.4478009749831931, "input_tokens": 303, "latency_ms": 78.46140600003082} +{"id": "g0270-cancelamento_linha-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"marketplace_compra": 0.0029462532314449134, "negociacao_divida": 0.000734561963330341, "troca_numero": 0.0003628450666537786, "recarga_saldo": 0.00017011120884413033, "fidelidade_resgate": 0.00574426324916946, "vas_cancelamento": 0.9630177283071685, "cadastro_atualizacao": 0.014303232467261562, "desconto_retencao": 0.00031438149746455753, "portabilidade": 0.000616027374196728, "fidelidade_pontos": 3.710575616423043e-05, "conta_explicacao": 0.00011190263363559656, "suporte_sem_sinal": 3.7402415608418346e-05, "roaming_duvida": 5.2695883393694346e-05, "suporte_configuracao": 6.741821836003494e-05, "conta_pagamento_confirmacao": 0.00012904848702763113, "sem_correspondencia": 0.011355022240276267}, "confidence": 0.9605522435276463, "input_tokens": 651, "latency_ms": 176.51372099999207} +{"id": "g0270-cancelamento_linha-emocional-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_explicacao": 0.0013418719602746752, "portabilidade": 0.001919385087244262, "desconto_retencao": 0.0002991640725059702, "vas_cancelamento": 0.5901807351420381, "cadastro_atualizacao": 0.0003613270252528965, "cancelamento_linha": 0.4046714527697603, "conta_pagamento_confirmacao": 0.00017093927229047632, "plano_consulta": 6.144958265689985e-05, "recarga_nao_creditada": 4.451182848448795e-05, "troca_numero": 7.172207348900823e-06, "negociacao_divida": 1.9978679414933026e-05, "sem_correspondencia": 0.0009220123727281826}, "confidence": 0.5529244383367686, "input_tokens": 513, "latency_ms": 139.01147100000344} +{"id": "g0270-cancelamento_linha-emocional-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.0016070620280904098, "recarga_saldo": 9.526595332694804e-05, "vas_cancelamento": 0.34410109000244665, "cadastro_atualizacao": 0.0003069292460591665, "marketplace_pedido": 0.00044162376491215394, "negociacao_religacao": 0.00010587594490585363, "portabilidade": 0.000270907251191282, "desconto_retencao": 0.0002347495907305643, "cancelamento_linha": 0.6401380659774418, "troca_numero": 0.00044284134435199714, "roaming_pacote": 0.00024779251296767885, "sem_correspondencia": 0.012007796383575471}, "confidence": 0.6074233447026638, "input_tokens": 509, "latency_ms": 122.46200700002419} +{"id": "g0270-cancelamento_linha-emocional-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0009308163619216435, "troca_numero": 0.00023492744723285568, "cancelamento_linha": 0.9953380245120078, "conta_pagamento_confirmacao": 0.0006433510909945289, "portabilidade": 0.0003219777054234376, "bonus_nao_recebido": 0.0001296746878811672, "vas_cancelamento": 0.00013129349833945552, "desconto_retencao": 8.600991526158756e-05, "roaming_duvida": 0.0003761257727727106, "conta_explicacao": 7.622491015888692e-05, "seguranca_perda_roubo": 0.0013011457946607587, "sem_correspondencia": 0.0004304283033452683}, "confidence": 0.994914208558554, "input_tokens": 529, "latency_ms": 143.98253100000602} +{"id": "g0270-cancelamento_linha-emocional-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.0010674544617635486, "cancelamento_linha": 0.9919884802165345, "portabilidade": 0.0015066159450803193, "cadastro_atualizacao": 0.000519023622760071, "conta_vencimento": 0.00034562954399863045, "vas_cancelamento": 0.0018206911249934548, "troca_numero": 0.00017439114688675862, "sem_correspondencia": 0.0025777139379826535}, "confidence": 0.9908439773903251, "input_tokens": 396, "latency_ms": 103.53936999996449} +{"id": "g0270-cancelamento_linha-emocional-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.006395967364266743, "vas_cancelamento": 0.10363824638154875, "cancelamento_linha": 0.8820163300111198, "sem_correspondencia": 0.007949456243064795}, "confidence": 0.8426884400148262, "input_tokens": 300, "latency_ms": 77.6201859999901} +{"id": "g0271-cancelamento_linha-longo_contexto-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 98, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 222, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0032702921390400405, "vas_cancelamento": 0.023606327161431878, "cancelamento_linha": 0.9627563000709476, "sem_correspondencia": 0.010367080628580522}, "confidence": 0.9503417334279298, "input_tokens": 358, "latency_ms": 84.53893600000129} +{"id": "g0271-cancelamento_linha-longo_contexto-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_consulta": 0.0010640324097422097, "fidelidade_resgate": 8.196091801444447e-05, "internet_pacote_adicional": 0.00010522765813772726, "portabilidade": 0.000370324361141533, "negociacao_religacao": 0.00016599104840896232, "desconto_retencao": 0.0005190543465094143, "beneficios_consulta": 0.0011863728108682462, "roaming_duvida": 0.0008540776271619503, "vas_cancelamento": 0.31723633193811596, "roaming_pacote": 0.00042550235958138373, "suporte_chip_esim": 0.0007088812016138861, "cancelamento_linha": 0.6768916796275577, "recarga_nao_creditada": 0.00014204318554333816, "troca_numero": 5.305554476664945e-05, "cadastro_atualizacao": 6.905863602054495e-05, "sem_correspondencia": 0.0001264063268160822}, "confidence": 0.6553511249360614, "input_tokens": 664, "latency_ms": 180.619557} +{"id": "g0271-cancelamento_linha-longo_contexto-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 212, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 0.0008413809603729893, "bonus_nao_recebido": 0.00012696600077859318, "cadastro_atualizacao": 0.0004784573617139726, "plano_troca": 0.0006027739493592639, "internet_pacote_adicional": 0.0006657664646619784, "cancelamento_linha": 0.9904266315151614, "portabilidade": 0.00021468660462939344, "roaming_duvida": 0.0004052973891824169, "conta_debito_automatico_digital": 0.0024399358478211603, "marketplace_compra": 3.189662351899653e-05, "troca_numero": 5.21750147178468e-05, "vas_cancelamento": 0.00024533089359851206, "fidelidade_pontos": 7.565949819076288e-05, "desconto_retencao": 4.02103635302634e-05, "conta_pagamento_confirmacao": 5.8740544405968944e-05, "sem_correspondencia": 0.003294090968356257}, "confidence": 0.9897884069495053, "input_tokens": 700, "latency_ms": 184.38094999999066} +{"id": "g0271-cancelamento_linha-longo_contexto-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.020485649285478174, "bonus_nao_recebido": 0.0013201130153156011, "vas_cancelamento": 0.2511439416868556, "cancelamento_linha": 0.7244165308384175, "troca_numero": 0.0013960948686032317, "cadastro_atualizacao": 7.659674049064087e-05, "desconto_retencao": 2.6060802994614586e-05, "sem_correspondencia": 0.0011350127618445808}, "confidence": 0.6850474638153343, "input_tokens": 460, "latency_ms": 111.97599799999125} +{"id": "g0271-cancelamento_linha-longo_contexto-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.06330473040486888, "cancelamento_linha": 0.9088694726627025, "portabilidade": 0.0194573450081442, "sem_correspondencia": 0.008368451924284481}, "confidence": 0.8784926302169366, "input_tokens": 343, "latency_ms": 85.01071399996363} +{"id": "g0271-cancelamento_linha-longo_contexto-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.001054156880709489, "troca_numero": 0.0007762920119309708, "desconto_retencao": 0.0005765780035365842, "portabilidade": 0.3085428188846751, "cadastro_atualizacao": 0.0010378597168599923, "cancelamento_linha": 0.6808376556605146, "vas_cancelamento": 0.0002499695412003736, "sem_correspondencia": 0.006924669300573015}, "confidence": 0.635243035040588, "input_tokens": 442, "latency_ms": 105.76468599998634} +{"id": "g0271-cancelamento_linha-longo_contexto-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 90, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 201, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9786790340364258, "cadastro_atualizacao": 0.002340437400152981, "portabilidade": 0.0022892756994506848, "desconto_retencao": 0.0003478003253269573, "vas_contratacao": 0.0017549866131542605, "troca_numero": 0.000412433480418265, "vas_cancelamento": 0.004988944265218007, "sem_correspondencia": 0.009187088179853104}, "confidence": 0.9756331817559152, "input_tokens": 453, "latency_ms": 113.31579299996974} +{"id": "g0271-cancelamento_linha-longo_contexto-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 202, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0003727640044260124, "conta_segunda_via": 0.00013282819970904082, "troca_numero": 0.000303509663297715, "desconto_retencao": 0.00013205810424383256, "beneficios_consulta": 0.0004163244701992281, "cancelamento_linha": 0.9974105676986692, "marketplace_compra": 8.67245877568337e-05, "vas_consulta": 0.0001491518902626284, "roaming_cobranca": 0.00011618176673330923, "portabilidade": 2.556008621852804e-05, "internet_pacote_adicional": 7.012763759020207e-05, "negociacao_divida": 3.8205045195721905e-05, "conta_contestacao": 3.8911415443132594e-05, "vas_cancelamento": 1.8580024865064453e-05, "internet_consumo": 4.6229077502321896e-05, "sem_correspondencia": 0.0006422763278872507}, "confidence": 0.9972379388785805, "input_tokens": 671, "latency_ms": 181.11253900002566} +{"id": "g0271-cancelamento_linha-longo_contexto-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 203, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9662700532385743, "desconto_retencao": 0.0005120215300341182, "plano_nova_linha": 0.0006551428731670658, "troca_numero": 0.00024761679663622604, "portabilidade": 0.002146658330227053, "vas_cancelamento": 0.02610181936507145, "cadastro_atualizacao": 0.0004932631099598426, "sem_correspondencia": 0.0035734247563298694}, "confidence": 0.9614514894155135, "input_tokens": 447, "latency_ms": 105.97783700001173} +{"id": "g0271-cancelamento_linha-longo_contexto-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["reclamacao_atendimento", "seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 191, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_debito_automatico_digital": 0.0006388998398957294, "conta_segunda_via": 0.0001430782504551849, "cadastro_atualizacao": 0.0002504113711723712, "negociacao_divida": 0.00010595826732043608, "marketplace_pedido": 0.0009641397278743562, "vas_cancelamento": 0.7857420368846431, "recarga_realizar": 0.0007318490557396959, "troca_numero": 0.00021322704184038014, "portabilidade": 0.0009742700272041572, "cancelamento_linha": 0.20503475166004284, "beneficios_consulta": 9.871273971511601e-05, "desconto_retencao": 0.00011805515437544867, "bonus_nao_recebido": 5.5072116359657414e-05, "seguranca_perda_roubo": 0.00025874099016878966, "internet_problema_conexao": 0.00012583647600342867, "sem_correspondencia": 0.004544960397189563}, "confidence": 0.7714581726769526, "input_tokens": 689, "latency_ms": 181.78675999996585} +{"id": "g0271-cancelamento_linha-longo_contexto-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 196, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.0047749297398635236, "recarga_nao_creditada": 0.0008045769031552468, "cancelamento_linha": 0.987208987218293, "suporte_chip_esim": 0.0014009773441065545, "portabilidade": 0.0016063617121439611, "suporte_sem_sinal": 0.00038116502290225874, "roaming_duvida": 0.0003808358275327555, "fidelidade_pontos": 0.00017735863957695506, "cadastro_atualizacao": 0.0004778343826169295, "desconto_retencao": 7.108347256999369e-05, "troca_numero": 0.00020578181044063302, "roaming_pacote": 5.7709439225428854e-05, "fidelidade_resgate": 5.1863137331401935e-05, "conta_debito_automatico_digital": 0.00017472005295520465, "vas_cancelamento": 0.00019790673740506342, "sem_correspondencia": 0.002027908559880947}, "confidence": 0.9863562530328461, "input_tokens": 685, "latency_ms": 184.55232099995555} +{"id": "g0271-cancelamento_linha-longo_contexto-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 214, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0020036994238563297, "cadastro_atualizacao": 0.0006183617487673962, "atendimento_humano": 0.002111531293611825, "troca_numero": 0.001007549766774862, "cancelamento_linha": 0.9916520588685793, "vas_cancelamento": 0.0003708898655861651, "plano_troca": 0.0002107076564020159, "internet_consumo": 0.00024575417562693654, "fidelidade_resgate": 0.00047928012637612295, "desconto_retencao": 6.820878997669205e-05, "suporte_chip_esim": 0.00017983669480183906, "sem_correspondencia": 0.0010521215896406217}, "confidence": 0.9908931551293592, "input_tokens": 564, "latency_ms": 148.03359299997965} +{"id": "g0274-troca_numero-informal_abreviado-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_contratacao": 0.002261674477356421, "internet_problema_conexao": 0.0018023500439295073, "troca_numero": 0.9072980448384842, "desconto_retencao": 0.0010722272247722894, "bonus_nao_recebido": 0.0005382717010225819, "vas_consulta": 0.00018509250170553506, "marketplace_pedido": 0.00013755903749858645, "recarga_nao_creditada": 0.0001822569727653702, "seguranca_fraude": 0.0013496500154548724, "portabilidade": 0.0820718441281408, "cancelamento_linha": 0.00045221281775682375, "negociacao_divida": 0.00010416290166848186, "fidelidade_resgate": 4.8826501822329794e-05, "internet_consumo": 0.00012092606956219842, "cadastro_atualizacao": 0.0005346918469690418, "sem_correspondencia": 0.001840208921090877}, "confidence": 0.9011179144943834, "input_tokens": 627, "latency_ms": 170.8139620000111} +{"id": "g0274-troca_numero-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"plano_nova_linha": 0.0010174742264773067, "plano_consulta": 0.0003412847376252414, "suporte_configuracao": 0.0015914297114410292, "cadastro_atualizacao": 0.06504306543167117, "portabilidade": 0.9287489130121404, "conta_pagamento_confirmacao": 0.00014115032844082493, "cancelamento_linha": 6.090156342910936e-05, "sem_correspondencia": 0.0030557809887749978}, "confidence": 0.9185701862995888, "input_tokens": 410, "latency_ms": 104.7276300000135} +{"id": "g0274-troca_numero-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.39972965670161287, "seguranca_fraude": 0.00145264048799266, "roaming_duvida": 0.0037194546442132414, "suporte_chip_esim": 0.0031591567872987962, "beneficios_consulta": 0.00044107590085842375, "internet_problema_conexao": 0.00044650973186795376, "plano_troca": 0.00013762041745684595, "portabilidade": 0.5759083355575698, "internet_consumo": 0.00028313650240307554, "cancelamento_linha": 4.8345535725969193e-05, "plano_nova_linha": 0.0002069654231996552, "sem_correspondencia": 0.014467102309800724}, "confidence": 0.5373545478809852, "input_tokens": 535, "latency_ms": 144.15403600003174} +{"id": "g0274-troca_numero-informal_abreviado-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.24315750551708168, "cadastro_atualizacao": 0.004552609828112296, "vas_cancelamento": 0.0003906404167923137, "conta_segunda_via": 0.0002691063952118797, "internet_consumo": 0.0025116388561396553, "troca_numero": 0.739551876512551, "vas_contratacao": 0.0003664331000301649, "internet_pacote_adicional": 0.0002147951787575718, "suporte_sem_sinal": 0.00018359303995599735, "negociacao_divida": 3.3633567744719627e-05, "desconto_retencao": 6.54775987260442e-05, "marketplace_pedido": 5.997816223790467e-05, "conta_pagamento_confirmacao": 4.970562655364956e-05, "cancelamento_linha": 2.298387827622238e-05, "conta_explicacao": 0.00016433554360463734, "sem_correspondencia": 0.008405686778224212}, "confidence": 0.7221886682800546, "input_tokens": 635, "latency_ms": 172.56026800004065} +{"id": "g0274-troca_numero-informal_abreviado-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.8879308576192305, "cancelamento_linha": 0.003218704431027463, "plano_troca": 0.0008156231753755436, "suporte_configuracao": 0.0005620363203273021, "portabilidade": 0.09772243320498171, "cadastro_atualizacao": 0.003452841416505524, "vas_cancelamento": 0.0002516892131589159, "sem_correspondencia": 0.006045814619393203}, "confidence": 0.8719209801362633, "input_tokens": 405, "latency_ms": 104.53325200001018} +{"id": "g0274-troca_numero-informal_abreviado-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.7167513501749515, "plano_consulta": 0.0009971062993701424, "seguranca_fraude": 0.000757782640804571, "cancelamento_linha": 0.0004328760742827178, "internet_consumo": 0.0009674447647755322, "cadastro_atualizacao": 0.008462658377719623, "vas_cancelamento": 0.0002772476239960598, "conta_segunda_via": 0.0002486383775883314, "suporte_configuracao": 0.00039783031026466406, "portabilidade": 0.240400853948627, "plano_nova_linha": 0.00021169511648086236, "sem_correspondencia": 0.030094516291138913}, "confidence": 0.6910014729181289, "input_tokens": 518, "latency_ms": 136.77449600004365} +{"id": "g0274-troca_numero-informal_abreviado-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_contestacao": 0.0010714887306007197, "bonus_nao_recebido": 0.0005638427997837789, "cadastro_atualizacao": 0.045945181616230436, "troca_numero": 0.9474756791549217, "seguranca_perda_roubo": 0.00020185584603877904, "portabilidade": 0.0022078917496972344, "cancelamento_linha": 5.199564656044779e-05, "sem_correspondencia": 0.0024820644561669345}, "confidence": 0.939972204748482, "input_tokens": 409, "latency_ms": 104.67990499995494} +{"id": "g0274-troca_numero-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"suporte_sem_sinal": 0.0018516905501162974, "cadastro_atualizacao": 0.5495933403075379, "suporte_configuracao": 0.0018658594004782954, "vas_cancelamento": 0.00014213111434969582, "portabilidade": 0.44063313773168256, "beneficios_consulta": 0.00022127399295271576, "cancelamento_linha": 4.425994652826515e-05, "suporte_chip_esim": 4.996694817437813e-05, "conta_explicacao": 9.279587974728379e-05, "vas_consulta": 1.5000180403574275e-05, "internet_pacote_adicional": 3.855123305956703e-05, "sem_correspondencia": 0.005451992714969567}, "confidence": 0.5086472803354959, "input_tokens": 533, "latency_ms": 143.58527899997853} +{"id": "g0274-troca_numero-informal_abreviado-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.09081365398932326, "troca_numero": 0.8722000612654766, "cadastro_atualizacao": 0.02252090749039489, "sem_correspondencia": 0.014465377254805204}, "confidence": 0.829600081687302, "input_tokens": 298, "latency_ms": 76.3259369999787} +{"id": "g0274-troca_numero-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"seguranca_fraude": 0.0015127072927458528, "vas_consulta": 0.0004527112063542261, "marketplace_pedido": 0.000480250035690043, "cadastro_atualizacao": 0.07207310681138446, "internet_problema_conexao": 0.0010063453945427323, "roaming_duvida": 0.0006084062918498376, "internet_pacote_adicional": 0.0001283058483122007, "parceiros_ofertas": 0.00015954495195217262, "portabilidade": 0.9173232627251735, "negociacao_divida": 5.5081760329889364e-05, "plano_nova_linha": 9.613156323293617e-05, "cancelamento_linha": 0.00012444988319689079, "conta_explicacao": 6.821047069546863e-05, "desconto_retencao": 0.00011771671166289963, "conta_vencimento": 6.281158847016513e-05, "sem_correspondencia": 0.005730957464406514}, "confidence": 0.9118114802401853, "input_tokens": 620, "latency_ms": 167.20015100003138} +{"id": "g0274-troca_numero-informal_abreviado-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9284248172184753, "portabilidade": 0.045023636346070206, "cadastro_atualizacao": 0.008972337231888169, "sem_correspondencia": 0.017579209203566388}, "confidence": 0.9045664229579669, "input_tokens": 299, "latency_ms": 76.42159200003107} +{"id": "g0274-troca_numero-informal_abreviado-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.06818657691758988, "fidelidade_resgate": 0.0005069995778656524, "internet_problema_conexao": 0.00074763937236997, "suporte_chip_esim": 0.0006336944918161711, "bonus_nao_recebido": 0.0005036560419137043, "plano_nova_linha": 0.0002494505438544024, "fidelidade_pontos": 0.0003078041934620118, "marketplace_pedido": 0.00016058529990451478, "vas_cancelamento": 0.000661932896215693, "troca_numero": 0.8760737141488333, "conta_pagamento_confirmacao": 0.0002449679807203565, "negociacao_religacao": 0.00027843430139434057, "cancelamento_linha": 9.402433393153147e-05, "beneficios_consulta": 0.0024985351353645443, "portabilidade": 0.03295389440184402, "sem_correspondencia": 0.015898090362919948}, "confidence": 0.8678119617587554, "input_tokens": 637, "latency_ms": 172.07416700000522} +{"id": "g0275-troca_numero-erros_digitacao-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.036211781638240674, "troca_numero": 0.8938362563021022, "cancelamento_linha": 0.001218270232999514, "vas_contratacao": 0.0003078771734490084, "portabilidade": 0.05910373819229422, "conta_contestacao": 0.0002508108538857562, "parceiros_ofertas": 5.946035904958246e-05, "sem_correspondencia": 0.009011805247979034}, "confidence": 0.8786700072024022, "input_tokens": 400, "latency_ms": 103.51048900002979} +{"id": "g0275-troca_numero-erros_digitacao-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.19238898748644925, "cadastro_atualizacao": 0.00849784556383013, "troca_numero": 0.6234425875576749, "sem_correspondencia": 0.1756705793920457}, "confidence": 0.49792345007689987, "input_tokens": 297, "latency_ms": 77.78929399995604} +{"id": "g0275-troca_numero-erros_digitacao-02-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.062017492760670506, "cancelamento_linha": 0.00017645736172663615, "conta_debito_automatico_digital": 0.0005365520951938359, "seguranca_fraude": 0.00013244472635475524, "recarga_realizar": 0.0007323251173627662, "troca_numero": 0.9201996141609189, "beneficios_consulta": 0.00012868852528814104, "conta_pagamento_confirmacao": 0.00024099754993940918, "negociacao_religacao": 0.0002831910501287691, "portabilidade": 0.004617195177389083, "negociacao_divida": 0.00014780139049849384, "sem_correspondencia": 0.010787240084528705}, "confidence": 0.9129450336300932, "input_tokens": 516, "latency_ms": 133.7366010000096} +{"id": "g0275-troca_numero-erros_digitacao-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.8827766188867767, "portabilidade": 0.06594224675306479, "cadastro_atualizacao": 0.01630493173177044, "sem_correspondencia": 0.034976202628388194}, "confidence": 0.8437021585157018, "input_tokens": 295, "latency_ms": 76.56061299996963} +{"id": "g0275-troca_numero-erros_digitacao-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_explicacao": 0.003675973362745798, "parceiros_ofertas": 0.0010222388080168515, "portabilidade": 0.04397277059575321, "conta_pagamento_confirmacao": 0.00051133002112316, "troca_numero": 0.9425105712532449, "plano_consulta": 0.00018701186295539847, "seguranca_perda_roubo": 5.0883475183797144e-05, "cancelamento_linha": 7.981874098347912e-05, "marketplace_compra": 0.00015007462725812585, "cadastro_atualizacao": 0.00012955045041853697, "negociacao_religacao": 0.00022672265370863475, "sem_correspondencia": 0.007483054148608169}, "confidence": 0.9372842595489942, "input_tokens": 508, "latency_ms": 122.2742809999886} +{"id": "g0275-troca_numero-erros_digitacao-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.24081055251080605, "troca_numero": 0.6765198375399051, "cadastro_atualizacao": 0.01959494802163455, "sem_correspondencia": 0.06307466192765435}, "confidence": 0.5686931167198734, "input_tokens": 293, "latency_ms": 76.82206599997699} +{"id": "g0275-troca_numero-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0014938598907956247, "negociacao_religacao": 0.00041994000293044624, "conta_pagamento_confirmacao": 0.000522980763186506, "conta_vencimento": 0.0006914448422685035, "portabilidade": 0.001124220241454475, "roaming_duvida": 0.00084718764501276, "marketplace_pedido": 0.0001965932398685343, "marketplace_compra": 0.00021623545385289557, "atendimento_humano": 0.012260273931811963, "conta_debito_automatico_digital": 0.0013415792826422471, "parceiros_ofertas": 0.00011959241234823844, "cadastro_atualizacao": 0.0010964677457455444, "plano_nova_linha": 0.001149417683469969, "cancelamento_linha": 0.006073285294062804, "seguranca_fraude": 0.006815233275709015, "sem_correspondencia": 0.9656316882948405}, "confidence": 0.9633404675144964, "input_tokens": 634, "latency_ms": 175.89902700001403} +{"id": "g0275-troca_numero-erros_digitacao-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 0.0006123768122825333, "conta_vencimento": 0.000464439970634363, "vas_contratacao": 0.0006246082295804751, "plano_troca": 0.0009067616908208817, "suporte_configuracao": 0.0002934753299629702, "reclamacao_atendimento": 0.000248660584947744, "internet_problema_conexao": 0.0004972194476667454, "troca_numero": 0.9937624120464102, "conta_contestacao": 0.0004956748219355752, "vas_consulta": 0.00012141191034550722, "conta_segunda_via": 0.000395101069196692, "portabilidade": 0.001107549537074339, "cancelamento_linha": 8.084761572134857e-05, "recarga_saldo": 6.835981960031165e-05, "cadastro_atualizacao": 7.960117336237805e-05, "sem_correspondencia": 0.00024149994045790827}, "confidence": 0.9933465728495044, "input_tokens": 637, "latency_ms": 171.09718300002896} +{"id": "g0275-troca_numero-erros_digitacao-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.00831721343139194, "troca_numero": 0.9781435427772126, "portabilidade": 0.009500014417024846, "sem_correspondencia": 0.004039229374370602}, "confidence": 0.9708580570362834, "input_tokens": 291, "latency_ms": 75.89178299997457} +{"id": "g0275-troca_numero-erros_digitacao-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.0007404190770594018, "atendimento_humano": 0.0009022202524796285, "cadastro_atualizacao": 0.0013281947814949178, "beneficios_consulta": 0.0006726731455785507, "troca_numero": 0.9609000095264413, "portabilidade": 0.0010229385460829095, "conta_vencimento": 0.00012804016761288505, "sem_correspondencia": 0.03430550450325037}, "confidence": 0.9553142966016475, "input_tokens": 381, "latency_ms": 92.41608299998916} +{"id": "g0275-troca_numero-erros_digitacao-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"internet_problema_conexao": 0.0012498406779261541, "negociacao_divida": 0.00025167230761053295, "suporte_configuracao": 0.0003065521162511994, "conta_vencimento": 0.000341752116553706, "seguranca_perda_roubo": 0.00037150159308024886, "cancelamento_linha": 8.335195511873819e-05, "reclamacao_atendimento": 0.00011925755598727143, "suporte_sem_sinal": 0.00018751847734496487, "vas_contratacao": 0.000299664533112164, "roaming_cobranca": 9.366446099739009e-05, "portabilidade": 0.21441534039367788, "fidelidade_resgate": 0.00038639559430060004, "cadastro_atualizacao": 0.0020772949183387106, "bonus_nao_recebido": 0.0005310503149145403, "troca_numero": 0.7762256980544278, "sem_correspondencia": 0.0030594449303581283}, "confidence": 0.7613074112580562, "input_tokens": 631, "latency_ms": 170.47666000001982} +{"id": "g0275-troca_numero-erros_digitacao-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.031010324718586866, "portabilidade": 0.20084718563910475, "troca_numero": 0.7356854524947557, "sem_correspondencia": 0.03245703714755276}, "confidence": 0.6475806033263409, "input_tokens": 293, "latency_ms": 75.08956599997418} +{"id": "g0278-troca_numero-longo_contexto-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 195, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.0010283592129143565, "cadastro_atualizacao": 0.017650787693475514, "roaming_cobranca": 0.006302032690683247, "troca_numero": 0.9714465106383926, "cancelamento_linha": 0.0005637238662834172, "portabilidade": 0.0007109004876115413, "desconto_retencao": 3.1260028008823324e-05, "sem_correspondencia": 0.00226642538263047}, "confidence": 0.9673674407295918, "input_tokens": 447, "latency_ms": 105.9753970000088} +{"id": "g0278-troca_numero-longo_contexto-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.17028854243438615, "cadastro_atualizacao": 0.005478480700247739, "cancelamento_linha": 0.0009046125086941866, "negociacao_religacao": 0.0009980432892818711, "atendimento_humano": 0.0012954398851483973, "troca_numero": 0.7993933523664976, "suporte_configuracao": 0.0001585699924130437, "sem_correspondencia": 0.021482958823331087}, "confidence": 0.7707352598474256, "input_tokens": 427, "latency_ms": 104.94075600001906} +{"id": "g0278-troca_numero-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 176, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"parceiros_ofertas": 0.001299791132753165, "portabilidade": 0.9866370970774881, "reclamacao_atendimento": 0.001642435868266807, "suporte_chip_esim": 0.000963236659964293, "cancelamento_linha": 0.0013566304443441808, "cadastro_atualizacao": 0.00047264047485210027, "negociacao_divida": 0.0006536417876327623, "sem_correspondencia": 0.0069745265546985085}, "confidence": 0.9847281109457008, "input_tokens": 454, "latency_ms": 113.14781700002641} +{"id": "g0278-troca_numero-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"atendimento_humano": 0.001796134530907125, "negociacao_religacao": 0.0004724074447786199, "cadastro_atualizacao": 0.013190547248714725, "conta_contestacao": 0.000982856879035525, "marketplace_pedido": 0.000536438459487028, "cancelamento_linha": 0.0009869102418875535, "internet_problema_conexao": 0.00016220843283761775, "plano_troca": 0.0006255180568830515, "portabilidade": 0.9769707498752133, "beneficios_consulta": 0.00013324336473488125, "roaming_duvida": 7.826783057119835e-05, "conta_explicacao": 0.00021762845985943835, "bonus_nao_recebido": 6.984872645643143e-05, "seguranca_perda_roubo": 6.242835230795702e-05, "suporte_sem_sinal": 7.10169875984479e-05, "sem_correspondencia": 0.003643795108727225}, "confidence": 0.9754354665335608, "input_tokens": 659, "latency_ms": 178.8171640000087} +{"id": "g0278-troca_numero-longo_contexto-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9790589575284934, "cadastro_atualizacao": 0.00935011560499014, "portabilidade": 0.004534556503664861, "sem_correspondencia": 0.007056370362851561}, "confidence": 0.9720786100379915, "input_tokens": 322, "latency_ms": 77.39582800002154} +{"id": "g0278-troca_numero-longo_contexto-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 135, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.39160561785168085, "cadastro_atualizacao": 0.005196932501645313, "troca_numero": 0.5863737217317886, "sem_correspondencia": 0.016823727914885254}, "confidence": 0.4484982956423848, "input_tokens": 321, "latency_ms": 78.30916200003912} +{"id": "g0278-troca_numero-longo_contexto-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 138, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"fidelidade_pontos": 0.002133680236306692, "portabilidade": 0.03209748547690489, "cadastro_atualizacao": 0.0006793777002003587, "plano_consulta": 0.0006468303086201249, "desconto_retencao": 0.0006371884953131534, "suporte_configuracao": 0.0010071450973331874, "troca_numero": 0.9531184816418908, "marketplace_compra": 0.000349736349073237, "cancelamento_linha": 0.00015934361678310167, "recarga_saldo": 0.0001370014395940253, "parceiros_ofertas": 0.00012048207488935144, "sem_correspondencia": 0.008913247563091052}, "confidence": 0.9488565254275173, "input_tokens": 534, "latency_ms": 144.0130370000361} +{"id": "g0278-troca_numero-longo_contexto-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 132, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"parceiros_ofertas": 0.0019322628774938635, "troca_numero": 0.9711200185204414, "portabilidade": 0.02119030896552686, "cancelamento_linha": 0.0012859701185004718, "cadastro_atualizacao": 0.0010826682338947022, "vas_cancelamento": 0.00026042658512623345, "marketplace_compra": 0.00011472279202622988, "sem_correspondencia": 0.0030136219069903086}, "confidence": 0.9669943068805041, "input_tokens": 426, "latency_ms": 104.43590600004882} +{"id": "g0278-troca_numero-longo_contexto-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.8942166054561711, "cancelamento_linha": 0.003123930093765851, "cadastro_atualizacao": 0.0027405877318947684, "internet_problema_conexao": 0.0007090056846777985, "conta_vencimento": 0.001441344204153412, "parceiros_ofertas": 0.00019102348405688034, "vas_consulta": 0.0004834901861748149, "desconto_retencao": 0.00015972440776017776, "portabilidade": 0.08775379531441405, "roaming_pacote": 0.00017664661487026698, "seguranca_fraude": 0.00020355376197989076, "sem_correspondencia": 0.00880029306008102}, "confidence": 0.8845999332249138, "input_tokens": 523, "latency_ms": 141.30240800000138} +{"id": "g0278-troca_numero-longo_contexto-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 0.0016871349584194502, "atendimento_humano": 0.0004431060446008105, "cadastro_atualizacao": 0.04511077898088806, "bonus_nao_recebido": 0.0006563907825510644, "plano_nova_linha": 0.0006075090525531101, "cancelamento_linha": 0.00011443853996450012, "reclamacao_atendimento": 0.0002734592567277999, "troca_numero": 0.9367622801891762, "fidelidade_pontos": 0.0004242461976310721, "fidelidade_resgate": 7.371913823981843e-05, "recarga_nao_creditada": 0.000308202412808632, "conta_pagamento_confirmacao": 0.00025285758258999263, "portabilidade": 0.011033238215210895, "negociacao_divida": 0.00010026433137908888, "plano_troca": 6.801527256270108e-05, "sem_correspondencia": 0.002084359044696937}, "confidence": 0.9325464322017878, "input_tokens": 648, "latency_ms": 176.85144600000058} +{"id": "g0278-troca_numero-longo_contexto-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.026401682190876314, "troca_numero": 0.9440456181340962, "cadastro_atualizacao": 0.010745152679481548, "sem_correspondencia": 0.01880754699554598}, "confidence": 0.9253941575121282, "input_tokens": 322, "latency_ms": 78.08436599998458} +{"id": "g0278-troca_numero-longo_contexto-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 136, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.1289723034597447, "cadastro_atualizacao": 0.037580376267762124, "troca_numero": 0.7772011907285087, "sem_correspondencia": 0.05624612954398463}, "confidence": 0.7029349209713446, "input_tokens": 317, "latency_ms": 77.64238300001125} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 60, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9359835778618172, "cadastro_atualizacao": 0.0037229931144933093, "internet_consumo": 0.0024677020358559276, "portabilidade": 0.0005828449584265339, "atendimento_humano": 0.04968258093151538, "parceiros_ofertas": 0.00023760712772961609, "suporte_chip_esim": 0.00016976028508591915, "sem_correspondencia": 0.0071529336850761896}, "confidence": 0.9268383746992194, "input_tokens": 422, "latency_ms": 106.54255899999043} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.0009792834196128075, "roaming_pacote": 0.0004033092808399039, "conta_contestacao": 0.0007256154758516998, "vas_consulta": 0.0007576883991406724, "conta_vencimento": 0.00040195766827247483, "beneficios_consulta": 0.0002605304256954204, "internet_consumo": 0.0003469926340222927, "reclamacao_atendimento": 0.9888996011219999, "conta_segunda_via": 0.0007717207944539417, "atendimento_humano": 0.002649739891807398, "plano_troca": 0.00032458031148123196, "sem_correspondencia": 0.0034789805768222996}, "confidence": 0.9878904739512726, "input_tokens": 528, "latency_ms": 141.85688699996035} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.969753508859054, "negociacao_religacao": 0.006523383225301052, "atendimento_humano": 0.015063287219211088, "sem_correspondencia": 0.008659820696433835}, "confidence": 0.9596713451454052, "input_tokens": 306, "latency_ms": 75.91972500000566} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.8973178619967733, "internet_consumo": 0.002002921682764928, "plano_consulta": 0.0009225823589385767, "fidelidade_pontos": 0.0006101291273071141, "negociacao_religacao": 0.0011797746343429356, "internet_problema_conexao": 0.0003421060432443834, "conta_explicacao": 0.0004127653215259834, "internet_pacote_adicional": 5.5827520336242985e-05, "desconto_retencao": 0.0008027908490926578, "negociacao_divida": 3.3048207281659243e-05, "recarga_nao_creditada": 8.788381401172002e-05, "conta_segunda_via": 8.077356951665078e-05, "marketplace_pedido": 7.029565178231776e-05, "atendimento_humano": 0.0485506756783342, "conta_contestacao": 0.0008105600066682344, "sem_correspondencia": 0.04672000353807913}, "confidence": 0.8904723861298912, "input_tokens": 649, "latency_ms": 177.37714699995877} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.0015263041717157868, "fidelidade_pontos": 0.00019679669963018533, "plano_troca": 0.00023612315834924211, "negociacao_divida": 0.0003353955035696649, "vas_cancelamento": 0.00047968151387615656, "parceiros_ofertas": 0.0003062791087576768, "conta_contestacao": 0.00010612437775813534, "roaming_cobranca": 0.00021703160643342742, "reclamacao_atendimento": 0.9900125857659974, "conta_debito_automatico_digital": 0.00011587410658227238, "vas_consulta": 0.0001537991233605648, "sem_correspondencia": 0.006314004863969448}, "confidence": 0.9891046390174519, "input_tokens": 543, "latency_ms": 143.9285229999996} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_segunda_via": 0.00031451960279004745, "seguranca_perda_roubo": 0.00023368030574488815, "bonus_nao_recebido": 0.0002425024571871901, "vas_contratacao": 0.00016872841321492242, "suporte_sem_sinal": 0.0002460599987477268, "internet_consumo": 0.0003357469784971193, "fidelidade_pontos": 0.000157621580477753, "reclamacao_atendimento": 0.9967638260526346, "atendimento_humano": 0.0004384473687039457, "seguranca_fraude": 5.181490430594519e-05, "conta_contestacao": 0.0001398271508183622, "sem_correspondencia": 0.0009072251868775783}, "confidence": 0.9964696284210558, "input_tokens": 562, "latency_ms": 147.67834200000607} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_contratacao": 0.0009154570391273681, "reclamacao_atendimento": 0.9932532772934223, "recarga_nao_creditada": 0.0014178423012218937, "conta_contestacao": 0.000969763808360514, "suporte_chip_esim": 0.00018206297014213677, "recarga_saldo": 0.0002040521963640759, "atendimento_humano": 0.0014132968808443802, "sem_correspondencia": 0.0016442475105173822}, "confidence": 0.992289459763911, "input_tokens": 428, "latency_ms": 102.99823100001504} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.0011842426849715162, "plano_troca": 0.00016059494459476353, "beneficios_consulta": 0.00023875055138934342, "portabilidade": 0.00037790831722050576, "conta_explicacao": 0.0007006339080451163, "recarga_realizar": 0.0007250039597769886, "seguranca_perda_roubo": 6.948255821189036e-05, "desconto_retencao": 0.0007493200098342492, "reclamacao_atendimento": 0.9672299281605221, "conta_pagamento_confirmacao": 0.0002199238230041708, "atendimento_humano": 0.008764015236916419, "sem_correspondencia": 0.019580195845512866}, "confidence": 0.9642508307205698, "input_tokens": 524, "latency_ms": 141.07933799999728} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"internet_pacote_adicional": 0.0019293396730502962, "reclamacao_atendimento": 0.9902050328844889, "plano_troca": 0.001963911372415389, "fidelidade_resgate": 0.0010906550965248934, "vas_contratacao": 0.0004001451166610395, "atendimento_humano": 0.0014750667266875542, "fidelidade_pontos": 0.00010002788375784396, "sem_correspondencia": 0.002835821246414057}, "confidence": 0.9888057518679876, "input_tokens": 428, "latency_ms": 103.03199200001245} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_divida": 0.0003238509744771211, "reclamacao_atendimento": 0.9977315967747175, "plano_troca": 0.0008344499696092824, "fidelidade_resgate": 0.0005155242917905746, "parceiros_ofertas": 0.00013068113858290075, "seguranca_perda_roubo": 5.2613821082797333e-05, "marketplace_pedido": 5.014780240786398e-05, "atendimento_humano": 0.00015098362488838796, "plano_consulta": 7.377220259335988e-05, "roaming_cobranca": 5.358932654774485e-06, "seguranca_fraude": 1.757287247677128e-05, "conta_segunda_via": 1.761747386498322e-05, "suporte_chip_esim": 6.904426759714018e-06, "fidelidade_pontos": 6.6519012078780695e-06, "vas_consulta": 2.4697681886996714e-05, "sem_correspondencia": 5.75761109992627e-05}, "confidence": 0.9975803698930316, "input_tokens": 668, "latency_ms": 179.77983500003347} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.0019762450731391316, "seguranca_fraude": 0.0004813013438048779, "roaming_cobranca": 0.0006376304140221818, "negociacao_divida": 0.00046058820852920785, "conta_debito_automatico_digital": 0.0004486050688848131, "internet_consumo": 0.0006274647584184753, "reclamacao_atendimento": 0.990674437844698, "sem_correspondencia": 0.004693727288503316}, "confidence": 0.9893422146796549, "input_tokens": 431, "latency_ms": 104.98028099999601} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.0017019421862660097, "internet_problema_conexao": 0.0008909544330241432, "reclamacao_atendimento": 0.9813584470266109, "conta_vencimento": 0.0021001865227849195, "vas_cancelamento": 0.00021619965717190918, "atendimento_humano": 0.005762795657692779, "plano_nova_linha": 0.00018867252848305826, "sem_correspondencia": 0.007780801987966262}, "confidence": 0.9786953680304127, "input_tokens": 412, "latency_ms": 105.03467400002364} +{"id": "g0285-reclamacao_atendimento-longo_contexto-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 106, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 273, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_vencimento": 0.0028554563905568197, "recarga_nao_creditada": 0.001500199117729545, "plano_consulta": 0.00037086383195865494, "recarga_realizar": 0.000658918079978901, "reclamacao_atendimento": 0.5957472154022548, "parceiros_ofertas": 0.0009814737944138239, "conta_contestacao": 0.38960581359131113, "atendimento_humano": 0.0006373514490300686, "roaming_duvida": 0.0008477147809120964, "fidelidade_pontos": 0.00040426630296366476, "bonus_nao_recebido": 0.00029687050018884533, "sem_correspondencia": 0.006093856758701566}, "confidence": 0.5589969622570053, "input_tokens": 586, "latency_ms": 152.21833699996523} +{"id": "g0285-reclamacao_atendimento-longo_contexto-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 89, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 217, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"fidelidade_resgate": 0.0016509308527784, "recarga_nao_creditada": 0.0006735427950095459, "bonus_nao_recebido": 0.015608951167759783, "troca_numero": 0.0010731031375182264, "vas_contratacao": 0.00022905192949860515, "atendimento_humano": 0.013942309597625059, "negociacao_divida": 0.00044030825024553495, "reclamacao_atendimento": 0.9636560906049668, "roaming_cobranca": 0.000588428802889563, "portabilidade": 0.0002258251283533219, "suporte_chip_esim": 0.0003496484073215174, "sem_correspondencia": 0.0015618093260335645}, "confidence": 0.9603520988417823, "input_tokens": 577, "latency_ms": 151.38559700000087} +{"id": "g0285-reclamacao_atendimento-longo_contexto-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 205, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 0.00151593276163524, "seguranca_fraude": 0.00029668437664508623, "suporte_chip_esim": 0.00017102102965080253, "atendimento_humano": 0.002102526661769984, "internet_consumo": 0.00033508538105130384, "suporte_sem_sinal": 0.001058408201910125, "troca_numero": 0.000221887208210814, "beneficios_consulta": 0.00016951221474344012, "vas_consulta": 0.0005888078340294434, "internet_pacote_adicional": 7.074492771497208e-05, "plano_troca": 0.00028299617451617255, "conta_vencimento": 0.0005111532740489659, "conta_explicacao": 0.00027445964075396124, "desconto_retencao": 0.006932947648592676, "reclamacao_atendimento": 0.9595041335741343, "sem_correspondencia": 0.025963699090592693}, "confidence": 0.9568044091457432, "input_tokens": 687, "latency_ms": 185.12139000000616} +{"id": "g0285-reclamacao_atendimento-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 87, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"portabilidade": 0.0664477473539926, "roaming_duvida": 0.0024222877411527143, "internet_consumo": 0.004444051245659059, "suporte_configuracao": 0.0015927368832247438, "atendimento_humano": 0.6801996078291255, "marketplace_compra": 0.001228889819749429, "roaming_cobranca": 0.0008528192962106611, "sem_correspondencia": 0.24281185983088538}, "confidence": 0.6345138375190004, "input_tokens": 458, "latency_ms": 111.6634690000069} +{"id": "g0285-reclamacao_atendimento-longo_contexto-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 0.004226750566306478, "reclamacao_atendimento": 0.9494354887176409, "atendimento_humano": 0.032629714919385225, "sem_correspondencia": 0.013708045796667264}, "confidence": 0.9325806516235212, "input_tokens": 363, "latency_ms": 86.72001100001125} +{"id": "g0285-reclamacao_atendimento-longo_contexto-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 84, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 184, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.009549136762833392, "fidelidade_resgate": 0.002094340789729424, "reclamacao_atendimento": 0.9593124453973682, "sem_correspondencia": 0.029044077050069148}, "confidence": 0.9457499271964909, "input_tokens": 356, "latency_ms": 84.85903199999711} +{"id": "g0285-reclamacao_atendimento-longo_contexto-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["cancelamento_linha", "conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.004598595381771631, "reclamacao_atendimento": 0.9252640332013269, "recarga_saldo": 0.005894526908318492, "vas_cancelamento": 0.01360296056298542, "cancelamento_linha": 0.04950833918709849, "portabilidade": 0.00025591595531097676, "roaming_duvida": 4.884968177824027e-05, "sem_correspondencia": 0.0008267791214100102}, "confidence": 0.9145874665158021, "input_tokens": 459, "latency_ms": 113.04097299995419} +{"id": "g0285-reclamacao_atendimento-longo_contexto-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 203, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_cancelamento": 0.0047664972734884, "atendimento_humano": 0.005951392253953033, "plano_consulta": 0.000807860427935824, "vas_contratacao": 0.0007035379282921963, "conta_contestacao": 0.0009876373836286661, "cadastro_atualizacao": 0.0014772793277788338, "fidelidade_pontos": 0.000717832125930396, "negociacao_religacao": 0.0002264550225699227, "seguranca_fraude": 0.28704080883428235, "reclamacao_atendimento": 0.4275651692311237, "desconto_retencao": 0.0003622563342217791, "conta_debito_automatico_digital": 0.00037427670806875233, "bonus_nao_recebido": 7.922058799461729e-05, "vas_consulta": 0.004005606057236317, "fidelidade_resgate": 0.00031405015089494635, "sem_correspondencia": 0.2646201203526003}, "confidence": 0.3894028471798653, "input_tokens": 716, "latency_ms": 189.6282229999997} +{"id": "g0285-reclamacao_atendimento-longo_contexto-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_chip_esim": 0.0030178383458599246, "reclamacao_atendimento": 0.8501615473098243, "recarga_nao_creditada": 0.004662833129881034, "conta_contestacao": 0.1195224783191573, "conta_pagamento_confirmacao": 0.0031198678670472913, "atendimento_humano": 0.0067347545783672975, "cancelamento_linha": 0.00025502976916988424, "sem_correspondencia": 0.012525650680693005}, "confidence": 0.8287560540683705, "input_tokens": 464, "latency_ms": 113.14524400000892} +{"id": "g0285-reclamacao_atendimento-longo_contexto-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9759046333261037, "marketplace_compra": 0.0016859449116227128, "fidelidade_pontos": 0.0017674432616611158, "atendimento_humano": 0.0016020141699446442, "vas_contratacao": 0.001882467344722788, "negociacao_divida": 0.0006730540631887126, "internet_problema_conexao": 0.010184541879706889, "sem_correspondencia": 0.006299901043049524}, "confidence": 0.9724624380869756, "input_tokens": 475, "latency_ms": 114.48006400001987} +{"id": "g0285-reclamacao_atendimento-longo_contexto-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 165, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.97376478826637, "recarga_saldo": 0.00481765248276892, "atendimento_humano": 0.011483026344554491, "sem_correspondencia": 0.00993453290630659}, "confidence": 0.9650197176884934, "input_tokens": 344, "latency_ms": 84.4186109999896} +{"id": "g0285-reclamacao_atendimento-longo_contexto-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"bonus_nao_recebido": 0.0010475428780544274, "plano_consulta": 0.0013392241377069977, "suporte_chip_esim": 0.003483829979624675, "reclamacao_atendimento": 0.9869457886486198, "desconto_retencao": 0.0018449295482592168, "negociacao_religacao": 0.00024424952242973363, "atendimento_humano": 0.0021043992350835575, "sem_correspondencia": 0.002990036050221647}, "confidence": 0.9850809013127081, "input_tokens": 471, "latency_ms": 113.95890000000009} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.00033118561724746224, "internet_pacote_adicional": 0.00010154658555846336, "conta_explicacao": 6.502750557235658e-05, "marketplace_compra": 0.0001850259547468432, "roaming_duvida": 0.0006841878455773287, "reclamacao_atendimento": 0.8220920741344494, "conta_pagamento_confirmacao": 0.001820939158576359, "seguranca_perda_roubo": 7.466184171846455e-05, "internet_consumo": 0.0004328002018307086, "cadastro_atualizacao": 9.853634105212608e-05, "atendimento_humano": 0.1678450015902352, "vas_consulta": 0.00024186884692997817, "parceiros_ofertas": 5.82783286546338e-05, "portabilidade": 5.687990558359925e-05, "bonus_nao_recebido": 6.573570125002115e-05, "sem_correspondencia": 0.005846250441017051}, "confidence": 0.8102315457434125, "input_tokens": 661, "latency_ms": 179.82605199995305} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.01183337831044663, "fidelidade_resgate": 0.0011826580558965745, "conta_explicacao": 0.160612721826234, "conta_segunda_via": 0.009049184986988198, "plano_troca": 0.0012867760143110852, "suporte_configuracao": 0.001656341614113614, "conta_contestacao": 0.7640396845892757, "plano_consulta": 0.0008052380941663405, "conta_vencimento": 0.001640868603025315, "conta_pagamento_confirmacao": 0.0002592037776490804, "atendimento_humano": 0.04163916410486081, "sem_correspondencia": 0.005994780023032605}, "confidence": 0.7425887468246644, "input_tokens": 559, "latency_ms": 146.37391799999477} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_configuracao": 0.0009673382038758844, "conta_contestacao": 0.0015631347512086282, "reclamacao_atendimento": 0.9800074837181691, "marketplace_pedido": 0.0023748602091765805, "recarga_nao_creditada": 0.0004985084560364145, "conta_debito_automatico_digital": 0.0001518604243187261, "vas_cancelamento": 0.00013377654555989294, "parceiros_ofertas": 4.906597444693709e-05, "atendimento_humano": 0.007301462130944768, "fidelidade_resgate": 3.44264531749729e-05, "roaming_duvida": 7.985915364825897e-05, "conta_vencimento": 2.5121705063749523e-05, "plano_nova_linha": 2.073771520531374e-05, "fidelidade_pontos": 4.565603237513045e-05, "internet_problema_conexao": 0.00016896898666577656, "sem_correspondencia": 0.0065777395401298636}, "confidence": 0.9786746492993809, "input_tokens": 658, "latency_ms": 179.2302879999852} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-03-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "suporte_configuracao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.0042037318289977685, "conta_pagamento_confirmacao": 0.00018731805258786078, "desconto_retencao": 0.00023936624714339868, "roaming_pacote": 0.0002983680803206729, "conta_segunda_via": 0.0007464037509518421, "conta_debito_automatico_digital": 0.00044027030476212443, "reclamacao_atendimento": 0.007735961734828528, "conta_explicacao": 0.000535472787209279, "vas_contratacao": 0.0015618229255792942, "suporte_sem_sinal": 0.9702073130845257, "marketplace_compra": 0.00023571680380013083, "seguranca_fraude": 0.00022525591520925517, "atendimento_humano": 0.008367461213365682, "roaming_duvida": 0.0013192398655127546, "vas_cancelamento": 8.729977004647891e-05, "sem_correspondencia": 0.003608997635159178}, "confidence": 0.9682211339568276, "input_tokens": 686, "latency_ms": 184.33466400000498} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"bonus_nao_recebido": 0.0008156588668802807, "roaming_duvida": 0.00018583829454604624, "recarga_saldo": 0.00046515102999468666, "conta_vencimento": 0.00047888462672321163, "desconto_retencao": 0.020114139164358096, "plano_nova_linha": 0.7713651719514946, "internet_consumo": 0.0005894354434830404, "vas_consulta": 0.00013874738261440865, "beneficios_consulta": 0.0005521040194318454, "cancelamento_linha": 2.8608012625328572e-05, "fidelidade_pontos": 0.00021682339784002605, "negociacao_divida": 0.00011046335217716398, "suporte_sem_sinal": 7.644242696135785e-05, "fidelidade_resgate": 0.00022867592889484856, "plano_troca": 0.1477848100667829, "sem_correspondencia": 0.05684904603519231}, "confidence": 0.756122850081594, "input_tokens": 647, "latency_ms": 175.84916700002395} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 0.0007573140580316445, "conta_explicacao": 0.0002592371302112924, "seguranca_fraude": 0.0003407926281049959, "conta_vencimento": 0.0005247032016714587, "beneficios_consulta": 0.00030273341779979613, "conta_segunda_via": 0.00031364314560344695, "reclamacao_atendimento": 0.9953640854872909, "plano_consulta": 0.0003490267079706142, "recarga_realizar": 0.0004553799056105536, "roaming_duvida": 7.681546595573156e-05, "internet_pacote_adicional": 8.784121023355957e-05, "sem_correspondencia": 0.0011684276415160556}, "confidence": 0.9949426387134085, "input_tokens": 560, "latency_ms": 146.93786399999453} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0030368756200145966, "marketplace_pedido": 0.0008654186822676795, "recarga_nao_creditada": 0.0030751856678650595, "internet_problema_conexao": 0.0002722532301495825, "beneficios_consulta": 0.00024348502863513722, "marketplace_compra": 0.0003363199840306489, "desconto_retencao": 0.0002702731740258379, "reclamacao_atendimento": 0.007668691249867086, "fidelidade_resgate": 0.0004320094102338049, "bonus_nao_recebido": 0.9766242507189209, "fidelidade_pontos": 0.00019338371040182785, "sem_correspondencia": 0.006981853523587829}, "confidence": 0.9744991826024593, "input_tokens": 563, "latency_ms": 146.92554499998778} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_religacao": 0.000766845579097278, "portabilidade": 0.00016295288985875028, "conta_debito_automatico_digital": 0.00014082627448060194, "roaming_duvida": 0.0003141035108121793, "conta_vencimento": 0.00017072138006766525, "roaming_pacote": 0.00010108985909401402, "recarga_realizar": 9.70732898901389e-05, "conta_pagamento_confirmacao": 9.822299198236585e-05, "beneficios_consulta": 0.0005653890208666695, "atendimento_humano": 0.011288870814743735, "suporte_sem_sinal": 0.00028406292319344304, "reclamacao_atendimento": 0.9852747283078237, "plano_troca": 0.0002006054826134664, "vas_cancelamento": 3.206866542583939e-05, "fidelidade_pontos": 6.286085312729273e-05, "sem_correspondencia": 0.0004395781569229125}, "confidence": 0.9842930435283452, "input_tokens": 651, "latency_ms": 176.20781100004024} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.006025791126315627, "fidelidade_resgate": 0.0027406550675487746, "troca_numero": 0.0007829380338591631, "roaming_cobranca": 0.00032654836659981996, "recarga_saldo": 0.01694281982237807, "reclamacao_atendimento": 0.0011305984352422932, "recarga_realizar": 0.9490195214484382, "sem_correspondencia": 0.02303112769961816}, "confidence": 0.9417365959410721, "input_tokens": 408, "latency_ms": 104.68500500002165} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.009709424873838718, "vas_cancelamento": 0.001204844887311429, "desconto_retencao": 0.004429621604198043, "sem_correspondencia": 0.9846561086346519}, "confidence": 0.9795414781795359, "input_tokens": 314, "latency_ms": 77.92117600001802} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.00679359872457845, "vas_cancelamento": 0.0005903450266573685, "marketplace_pedido": 0.0014737458517877402, "atendimento_humano": 0.3553501803255498, "negociacao_divida": 0.0014246126392326878, "vas_consulta": 0.001977629805344467, "internet_consumo": 0.01507552798220428, "bonus_nao_recebido": 0.000506356241123747, "portabilidade": 0.06536669841702443, "roaming_pacote": 0.00016231307356117555, "plano_nova_linha": 0.00022891493141998388, "roaming_cobranca": 0.00023992458340631545, "conta_explicacao": 0.0004487569580554639, "seguranca_perda_roubo": 0.004837220057435783, "plano_consulta": 0.01089530409034245, "sem_correspondencia": 0.5346288712922758}, "confidence": 0.5036041293784276, "input_tokens": 640, "latency_ms": 171.35051700000759} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.002399332065056611, "portabilidade": 0.014640355019534337, "desconto_retencao": 0.0007995870613811811, "vas_cancelamento": 0.004625510676459388, "troca_numero": 0.0005063048886483596, "cadastro_atualizacao": 0.00037225924682406103, "cancelamento_linha": 0.9708660189460333, "sem_correspondencia": 0.005790632096062828}, "confidence": 0.9667040216526093, "input_tokens": 407, "latency_ms": 105.01684700000169} +{"id": "g0289-atendimento_humano-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.004108043061264407, "internet_pacote_adicional": 0.0017401293384651463, "internet_problema_conexao": 0.11976935285615363, "conta_segunda_via": 0.0011396043162624826, "conta_pagamento_confirmacao": 0.0018442163067185883, "vas_consulta": 0.002003054237853942, "conta_vencimento": 0.00224426549257255, "marketplace_pedido": 0.0002643055912495468, "suporte_sem_sinal": 0.21070693449710454, "plano_nova_linha": 0.015217992775125139, "suporte_configuracao": 0.09256565473044867, "negociacao_religacao": 0.0011777240781854657, "fidelidade_pontos": 0.0004233190703086081, "plano_troca": 0.034649503302245706, "reclamacao_atendimento": 0.05667608819279035, "sem_correspondencia": 0.4554698121532513}, "confidence": 0.4191677996301347, "input_tokens": 659, "latency_ms": 178.8918249999938} +{"id": "g0289-atendimento_humano-erros_digitacao-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.05555608873542171, "vas_contratacao": 0.0020256036875294764, "recarga_realizar": 0.005314329356766219, "internet_pacote_adicional": 0.0035034274027907443, "conta_contestacao": 0.000634960710351961, "troca_numero": 0.001029590327164531, "plano_troca": 0.001115371584563622, "atendimento_humano": 0.9091691129468421, "roaming_cobranca": 0.0008136597553427249, "recarga_saldo": 0.0001741664065492286, "negociacao_religacao": 0.00038656502570673417, "sem_correspondencia": 0.020277124060970833}, "confidence": 0.9009117595783734, "input_tokens": 521, "latency_ms": 140.5177530000401} +{"id": "g0289-atendimento_humano-erros_digitacao-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0036167158254640295, "bonus_nao_recebido": 0.0005407073060903872, "cadastro_atualizacao": 0.000792678611562157, "vas_consulta": 0.001169977899862579, "seguranca_fraude": 0.0005166998940706851, "atendimento_humano": 0.3227044949913748, "conta_debito_automatico_digital": 0.008125214982095631, "cancelamento_linha": 0.0002451784864036066, "negociacao_divida": 0.006355475027995633, "internet_pacote_adicional": 0.002547564493753453, "reclamacao_atendimento": 0.009525101929917682, "sem_correspondencia": 0.6438601905514094}, "confidence": 0.611483844237901, "input_tokens": 561, "latency_ms": 147.68408599996974} +{"id": "g0289-atendimento_humano-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.004940720641346962, "atendimento_humano": 0.9576778590144351, "reclamacao_atendimento": 0.01706861773920019, "sem_correspondencia": 0.020312802605017624}, "confidence": 0.9435704786859138, "input_tokens": 312, "latency_ms": 76.34963200001721} +{"id": "g0289-atendimento_humano-erros_digitacao-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_configuracao": 0.0014963612136298376, "fidelidade_resgate": 0.0005247299519760408, "conta_explicacao": 0.00035418428147242063, "seguranca_perda_roubo": 0.0006785609607615708, "reclamacao_atendimento": 0.7160306444568018, "internet_consumo": 0.0003239584995017299, "bonus_nao_recebido": 0.00029595970310534705, "suporte_chip_esim": 0.000224154165774194, "beneficios_consulta": 0.00034478658742097094, "recarga_realizar": 0.00010057170222171641, "cadastro_atualizacao": 0.00019076202719056558, "marketplace_pedido": 0.0005516040775083518, "troca_numero": 0.00018542139906223764, "plano_troca": 0.0011516585404188337, "atendimento_humano": 0.24482321758063952, "sem_correspondencia": 0.03272342485251507}, "confidence": 0.6970993540872549, "input_tokens": 655, "latency_ms": 177.27659799999174} +{"id": "g0289-atendimento_humano-erros_digitacao-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"beneficios_consulta": 0.002223573630337304, "marketplace_pedido": 0.0005036167073171253, "negociacao_religacao": 0.0004996717980403499, "plano_consulta": 0.0013915358754955402, "negociacao_divida": 0.00028282928138765033, "suporte_sem_sinal": 0.0008377977124654415, "suporte_chip_esim": 0.003142622572351084, "atendimento_humano": 0.7211022687812486, "roaming_duvida": 0.0014724814658013084, "troca_numero": 0.000354874284115876, "reclamacao_atendimento": 0.18929350674404266, "sem_correspondencia": 0.0788952211473971}, "confidence": 0.6957479295795438, "input_tokens": 538, "latency_ms": 142.33052499997711} +{"id": "g0289-atendimento_humano-erros_digitacao-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.0012819719407654191, "recarga_nao_creditada": 0.000549622608153162, "vas_cancelamento": 0.00039090254885399133, "beneficios_consulta": 0.0007266873469279197, "reclamacao_atendimento": 0.16563123408730238, "internet_consumo": 0.0022573586020984463, "seguranca_fraude": 0.0002855581727512036, "conta_vencimento": 0.00038247708480758765, "troca_numero": 0.0014224347255489265, "negociacao_divida": 0.001529873328635893, "conta_contestacao": 0.00042326422887868626, "atendimento_humano": 0.05306296103582142, "conta_explicacao": 0.0015102303311976622, "plano_nova_linha": 0.014403924575734294, "cancelamento_linha": 0.002013910237583938, "sem_correspondencia": 0.7541275891449392}, "confidence": 0.737736095087935, "input_tokens": 623, "latency_ms": 166.51367600002231} +{"id": "g0289-atendimento_humano-erros_digitacao-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_pedido": 0.0016142578853376192, "bonus_nao_recebido": 0.00021905479089190171, "fidelidade_resgate": 0.00018885432260349352, "fidelidade_pontos": 0.00037216377619755307, "conta_pagamento_confirmacao": 0.00022482919523316512, "conta_explicacao": 0.00017873752918545505, "conta_segunda_via": 0.00037322935804100173, "beneficios_consulta": 0.0002380544554173515, "marketplace_compra": 0.0009047738107385059, "reclamacao_atendimento": 0.10070622245741824, "conta_vencimento": 0.00034570321921562183, "atendimento_humano": 0.8905231333651289, "plano_consulta": 0.00013542994551848526, "internet_pacote_adicional": 0.00014882824403274767, "plano_troca": 7.394879846997112e-05, "sem_correspondencia": 0.0037527788465699457}, "confidence": 0.8832246755894708, "input_tokens": 668, "latency_ms": 179.08895700003313} +{"id": "g0289-atendimento_humano-erros_digitacao-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.0036834864404407404, "reclamacao_atendimento": 0.052100924460998656, "atendimento_humano": 0.9088966189165865, "sem_correspondencia": 0.03531897018197416}, "confidence": 0.8785288252221152, "input_tokens": 319, "latency_ms": 77.43081800003893} +{"id": "g0289-atendimento_humano-erros_digitacao-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.0012201954062593836, "desconto_retencao": 0.001043941285838772, "conta_segunda_via": 0.002287253461841043, "atendimento_humano": 0.9502313996857117, "reclamacao_atendimento": 0.031017007074987828, "vas_cancelamento": 0.00042454553263489894, "internet_problema_conexao": 0.0030863364179403436, "sem_correspondencia": 0.01068932113478604}, "confidence": 0.9431215996408132, "input_tokens": 436, "latency_ms": 104.49039899998525} +{"id": "g0289-atendimento_humano-erros_digitacao-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"internet_problema_conexao": 0.003235958086035388, "plano_consulta": 0.001097380093679031, "roaming_pacote": 0.0011267217878654695, "fidelidade_pontos": 0.0011826047506979136, "conta_debito_automatico_digital": 0.0007071700441994713, "conta_contestacao": 0.0010996424325407108, "atendimento_humano": 0.9799804761927102, "troca_numero": 0.0006751075662574666, "reclamacao_atendimento": 0.004871952207010604, "suporte_chip_esim": 0.00016984256524180696, "conta_explicacao": 0.00023283281926385186, "sem_correspondencia": 0.005620311454497999}, "confidence": 0.9781605194829569, "input_tokens": 539, "latency_ms": 142.616286999953} +{"id": "g0289-atendimento_humano-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_realizar": 0.0012845353576232473, "reclamacao_atendimento": 0.9945741348372931, "parceiros_ofertas": 0.0012641912068205039, "conta_debito_automatico_digital": 0.0010928102668545953, "suporte_configuracao": 0.00024284764318541408, "beneficios_consulta": 0.00014397058715425663, "seguranca_perda_roubo": 3.352798161437117e-05, "sem_correspondencia": 0.0013639821194545516}, "confidence": 0.9937990112426205, "input_tokens": 436, "latency_ms": 104.02886600002148} +{"id": "g0291-atendimento_humano-emocional-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"fidelidade_resgate": 0.001418340401132411, "marketplace_pedido": 0.000292048670996707, "conta_explicacao": 0.000512155090180384, "recarga_nao_creditada": 0.0005223343968168619, "atendimento_humano": 0.7854015122553637, "reclamacao_atendimento": 0.20933505835617222, "recarga_saldo": 0.00013866114039582625, "sem_correspondencia": 0.0023798896889417843}, "confidence": 0.7547445854347016, "input_tokens": 447, "latency_ms": 105.88814699997329} +{"id": "g0291-atendimento_humano-emocional-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_explicacao": 0.002027766101567389, "atendimento_humano": 0.93598637448243, "recarga_nao_creditada": 0.0009890038205000585, "conta_vencimento": 0.0012495766811078145, "fidelidade_resgate": 0.0003255120996664244, "suporte_sem_sinal": 0.00041272069389755475, "reclamacao_atendimento": 0.057613546457832635, "suporte_configuracao": 0.00012446106371528977, "fidelidade_pontos": 6.6089930227739e-05, "roaming_pacote": 1.4269006882928726e-05, "conta_contestacao": 5.518072116534827e-05, "sem_correspondencia": 0.0011354989410066049}, "confidence": 0.9301669539808327, "input_tokens": 535, "latency_ms": 143.72946400004594} +{"id": "g0291-atendimento_humano-emocional-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.8397787909647014, "marketplace_pedido": 0.0016224097418418323, "seguranca_perda_roubo": 0.0005192651704809425, "internet_pacote_adicional": 0.0008215314099601548, "bonus_nao_recebido": 0.0008374614769902923, "reclamacao_atendimento": 0.1422232164736222, "recarga_realizar": 0.0002579901150084258, "sem_correspondencia": 0.013939334647394842}, "confidence": 0.8168900468168019, "input_tokens": 445, "latency_ms": 104.88248500001873} +{"id": "g0291-atendimento_humano-emocional-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.988440147225184, "reclamacao_atendimento": 0.005108765326386173, "fidelidade_resgate": 0.0011878450115377563, "seguranca_perda_roubo": 0.0007317936815282276, "plano_troca": 0.0010378908133715653, "recarga_nao_creditada": 0.0005642656167930204, "portabilidade": 0.0005175247496858559, "conta_pagamento_confirmacao": 0.00033771497219521704, "marketplace_compra": 0.00036815079442360907, "negociacao_religacao": 8.109163985845946e-05, "suporte_chip_esim": 0.00015891514790413456, "sem_correspondencia": 0.0014658950211319552}, "confidence": 0.9873892515183823, "input_tokens": 551, "latency_ms": 144.84818500000074} +{"id": "g0291-atendimento_humano-emocional-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.0008779019676034966, "suporte_sem_sinal": 0.00041644323994209924, "plano_consulta": 0.0003274288253793437, "recarga_realizar": 0.0005677011548143237, "suporte_chip_esim": 0.00036251951186102763, "recarga_nao_creditada": 0.0006148387186767121, "atendimento_humano": 0.9945275118270479, "negociacao_divida": 0.0002946411235278143, "seguranca_perda_roubo": 0.00041133960578725536, "conta_segunda_via": 6.306136291881059e-05, "fidelidade_pontos": 6.393219427489063e-05, "internet_problema_conexao": 0.00017953823150908678, "reclamacao_atendimento": 0.0003040731928680942, "roaming_pacote": 0.00010244209425009473, "negociacao_religacao": 0.0001439455620077026, "sem_correspondencia": 0.0007426813875313787}, "confidence": 0.9941626792821842, "input_tokens": 661, "latency_ms": 178.21220600001197} +{"id": "g0291-atendimento_humano-emocional-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"seguranca_perda_roubo": 0.0016203037105604109, "reclamacao_atendimento": 0.025834219963213848, "atendimento_humano": 0.967602602400745, "cancelamento_linha": 0.002599122824883082, "bonus_nao_recebido": 0.00046462406846891133, "desconto_retencao": 0.00016404558297187252, "fidelidade_pontos": 0.00014918369506648345, "conta_explicacao": 8.501965675580193e-05, "conta_debito_automatico_digital": 8.009549952549906e-05, "fidelidade_resgate": 2.1784581629916115e-05, "conta_pagamento_confirmacao": 5.5735082915564464e-05, "roaming_pacote": 3.2120387489308954e-05, "recarga_saldo": 3.848463096224059e-05, "portabilidade": 5.1555374595995204e-05, "recarga_nao_creditada": 7.759598745685835e-05, "sem_correspondencia": 0.00112350655275927}, "confidence": 0.9654427758941277, "input_tokens": 655, "latency_ms": 175.89262699999608} +{"id": "g0291-atendimento_humano-emocional-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_configuracao": 0.002721962405090175, "beneficios_consulta": 0.0004567258187302605, "reclamacao_atendimento": 0.7739199646373837, "fidelidade_pontos": 0.0012767257128293743, "suporte_chip_esim": 0.00029908067927406334, "conta_contestacao": 0.00012199081451878037, "cadastro_atualizacao": 0.00024305882898708795, "conta_debito_automatico_digital": 0.0001376301883211816, "troca_numero": 0.000176092305343277, "internet_problema_conexao": 6.068779847184325e-05, "vas_cancelamento": 0.000247996016930822, "internet_pacote_adicional": 0.000106528993402025, "plano_nova_linha": 7.514575347399107e-05, "internet_consumo": 0.0014324664044774742, "atendimento_humano": 0.18772301226147858, "sem_correspondencia": 0.031000931381287233}, "confidence": 0.7588479622798762, "input_tokens": 659, "latency_ms": 179.09396599998217} +{"id": "g0291-atendimento_humano-emocional-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.0014637761442512047, "fidelidade_resgate": 0.00023685667131755924, "internet_consumo": 0.0001911130472133709, "troca_numero": 0.00024180942803949111, "conta_explicacao": 0.00037818846850891526, "seguranca_fraude": 0.00023192660296850025, "suporte_chip_esim": 0.00027143426626212056, "fidelidade_pontos": 0.00027110674739851, "desconto_retencao": 0.0010994000414017587, "parceiros_ofertas": 0.0007135011434499598, "atendimento_humano": 0.9818410913996172, "conta_vencimento": 0.000891543520781238, "reclamacao_atendimento": 0.011262312376385907, "recarga_saldo": 0.0003004365911248985, "conta_segunda_via": 0.00015700184132526305, "sem_correspondencia": 0.00044850170995408865}, "confidence": 0.980630497492925, "input_tokens": 651, "latency_ms": 175.81054799995854} +{"id": "g0291-atendimento_humano-emocional-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"marketplace_compra": 0.0014034661687228913, "conta_explicacao": 0.0008558464118629231, "atendimento_humano": 0.12458716992508594, "reclamacao_atendimento": 0.8641524914856334, "fidelidade_pontos": 0.0004962564183914151, "recarga_realizar": 9.467503360347016e-05, "troca_numero": 7.826195906297105e-05, "sem_correspondencia": 0.008331832597636726}, "confidence": 0.8447457045550099, "input_tokens": 432, "latency_ms": 104.06843599997728} +{"id": "g0291-atendimento_humano-emocional-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 82, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.0028799847736435407, "reclamacao_atendimento": 0.25925402491748045, "atendimento_humano": 0.7256394542477679, "sem_correspondencia": 0.012226536061108217}, "confidence": 0.6341859389970238, "input_tokens": 321, "latency_ms": 78.99495600003092} +{"id": "g0291-atendimento_humano-emocional-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 0.002469585672146041, "seguranca_fraude": 0.0011435622409226482, "recarga_saldo": 0.0009176056777363881, "atendimento_humano": 0.9058437603141182, "roaming_duvida": 0.0013762405329166706, "conta_explicacao": 0.00029474214995223614, "bonus_nao_recebido": 0.0003023931652585216, "suporte_sem_sinal": 0.008324445751527831, "conta_segunda_via": 0.0004239472896532627, "recarga_nao_creditada": 0.00017608688515021554, "reclamacao_atendimento": 0.06213187559204339, "sem_correspondencia": 0.016595754728574708}, "confidence": 0.8972841021608559, "input_tokens": 561, "latency_ms": 147.24526200001264} +{"id": "g0291-atendimento_humano-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"plano_consulta": 0.0016574495390084968, "marketplace_compra": 0.00041183394865687263, "suporte_sem_sinal": 0.000713999118942795, "negociacao_divida": 0.0005933571128988228, "internet_pacote_adicional": 0.000979627682608609, "reclamacao_atendimento": 0.9738914927157712, "seguranca_perda_roubo": 0.00019059278212007395, "cancelamento_linha": 0.0002156393896777385, "seguranca_fraude": 0.00035065976960410046, "conta_contestacao": 3.0912888774603865e-05, "conta_vencimento": 0.00017604372170525913, "sem_correspondencia": 0.020788391330231373}, "confidence": 0.9715179920535689, "input_tokens": 549, "latency_ms": 144.61713800000098} +{"id": "g0293-atendimento_humano-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.0019537638137282288, "conta_segunda_via": 0.00034128474317605614, "parceiros_ofertas": 0.0006124970334622419, "fidelidade_resgate": 0.00035789228752277117, "atendimento_humano": 0.6965961475426872, "recarga_realizar": 0.0002934254694405511, "plano_nova_linha": 0.00021686386596703118, "cadastro_atualizacao": 0.00016692114194962108, "reclamacao_atendimento": 0.19420305319282805, "recarga_saldo": 0.00014205660517892197, "marketplace_pedido": 0.0001220328204698192, "sem_correspondencia": 0.10499406148358964}, "confidence": 0.669013979137477, "input_tokens": 547, "latency_ms": 144.57446799997342} +{"id": "g0293-atendimento_humano-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.021238943642578886, "portabilidade": 0.013601818896986613, "atendimento_humano": 0.9286834817456464, "bonus_nao_recebido": 0.006234960986911138, "seguranca_perda_roubo": 0.0006285561367657835, "negociacao_divida": 0.01679363393953841, "internet_consumo": 0.0015645649174528952, "suporte_sem_sinal": 0.00021986970021765096, "troca_numero": 0.00040794229424609494, "suporte_chip_esim": 6.788179471952251e-05, "reclamacao_atendimento": 0.0023945262847056338, "sem_correspondencia": 0.008163819660231027}, "confidence": 0.9222001619043415, "input_tokens": 553, "latency_ms": 145.54630099996757} +{"id": "g0293-atendimento_humano-indireto_multiplo-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 106, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"bonus_nao_recebido": 0.0016709761077709968, "internet_problema_conexao": 0.000924526722436333, "marketplace_compra": 0.0017872450736161401, "negociacao_divida": 0.00102564406778703, "vas_cancelamento": 0.00034779830544251397, "marketplace_pedido": 0.00077405575142455, "reclamacao_atendimento": 0.006829402827533119, "atendimento_humano": 0.5437676280394838, "plano_consulta": 0.42583710417422344, "conta_contestacao": 0.0010311923042215958, "recarga_realizar": 0.0005191323135221318, "sem_correspondencia": 0.015485294312538282}, "confidence": 0.5022919578612549, "input_tokens": 559, "latency_ms": 146.29357100000107} +{"id": "g0293-atendimento_humano-indireto_multiplo-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.008485564782278519, "atendimento_humano": 0.9291741352495775, "reclamacao_atendimento": 0.022308767253908034, "sem_correspondencia": 0.040031532714236005}, "confidence": 0.9055655136661032, "input_tokens": 320, "latency_ms": 76.84392000004436} +{"id": "g0293-atendimento_humano-indireto_multiplo-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_pagamento_confirmacao": 0.016195445335440546, "reclamacao_atendimento": 0.05057021794885109, "atendimento_humano": 0.7817203205887991, "sem_correspondencia": 0.1515140161269091}, "confidence": 0.7089604274517325, "input_tokens": 328, "latency_ms": 78.21162200002618} +{"id": "g0293-atendimento_humano-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 0.002165651630762337, "conta_pagamento_confirmacao": 0.0002890987903183508, "cadastro_atualizacao": 0.0002582669179367613, "conta_explicacao": 0.0004275517534913302, "plano_consulta": 0.0002599630839901737, "parceiros_ofertas": 0.0008652471460265967, "atendimento_humano": 0.7600663219450089, "reclamacao_atendimento": 0.0011184483254613128, "vas_consulta": 0.0014597475112663033, "recarga_realizar": 0.0006340760217277442, "troca_numero": 0.00022941836672422285, "internet_problema_conexao": 0.22784743434417767, "seguranca_fraude": 0.0020188624485916002, "conta_debito_automatico_digital": 0.00048254846137137883, "roaming_cobranca": 8.974869462704192e-05, "sem_correspondencia": 0.0017876145585182786}, "confidence": 0.7440707434080095, "input_tokens": 646, "latency_ms": 176.4874929999678} +{"id": "g0293-atendimento_humano-indireto_multiplo-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_configuracao": 0.00048582969408773625, "internet_consumo": 0.9960042624731271, "cancelamento_linha": 0.0004261400186812065, "roaming_pacote": 0.0005562850514867852, "suporte_sem_sinal": 0.0001644660908209334, "reclamacao_atendimento": 0.00012397869463008903, "seguranca_perda_roubo": 0.00010637459762378738, "conta_explicacao": 0.001417653868640103, "conta_segunda_via": 0.00010730894362503099, "bonus_nao_recebido": 0.00013930382203926025, "parceiros_ofertas": 4.830201332200902e-05, "fidelidade_resgate": 5.937623973669688e-05, "atendimento_humano": 3.550948305754924e-05, "vas_contratacao": 1.9008433685314865e-05, "conta_debito_automatico_digital": 3.8663136919254227e-05, "sem_correspondencia": 0.00026753743851726594}, "confidence": 0.9957378799713358, "input_tokens": 667, "latency_ms": 179.60345200003758} +{"id": "g0293-atendimento_humano-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.00585079468361989, "reclamacao_atendimento": 0.11978950735138257, "atendimento_humano": 0.8519928691241487, "sem_correspondencia": 0.022366828840848944}, "confidence": 0.8026571588321983, "input_tokens": 321, "latency_ms": 78.41199699998924} +{"id": "g0293-atendimento_humano-indireto_multiplo-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["troca_numero"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.010681091453891447, "plano_troca": 0.2529971410023118, "roaming_pacote": 0.011809244119958246, "conta_segunda_via": 0.0041617962691054755, "conta_contestacao": 0.003017271707907773, "desconto_retencao": 0.008845807567521038, "internet_pacote_adicional": 0.005258094219593855, "atendimento_humano": 0.5975347465248245, "marketplace_compra": 0.0018573304450965906, "parceiros_ofertas": 0.0002297271907111605, "internet_problema_conexao": 0.0006819411200369581, "reclamacao_atendimento": 0.001555456679558547, "suporte_configuracao": 0.0003525677936538575, "fidelidade_resgate": 0.0004087676269846033, "marketplace_pedido": 0.00023829235746763113, "sem_correspondencia": 0.10037072392137643}, "confidence": 0.5707037296264795, "input_tokens": 662, "latency_ms": 178.8973210000222} +{"id": "g0293-atendimento_humano-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"fidelidade_resgate": 0.002708997500327979, "internet_consumo": 0.00113444213410891, "seguranca_perda_roubo": 0.0005565070950372265, "roaming_duvida": 0.0007583126269991675, "seguranca_fraude": 0.000841310574676012, "reclamacao_atendimento": 0.008030675041822158, "negociacao_divida": 0.937780133161793, "troca_numero": 0.00044356725557405087, "recarga_saldo": 0.017280007444232914, "parceiros_ofertas": 0.0032423289703267066, "portabilidade": 0.0003808881214606377, "plano_consulta": 0.002149762651379027, "bonus_nao_recebido": 0.00018801747739655955, "plano_nova_linha": 0.006671566913988067, "suporte_sem_sinal": 0.0007253287136507549, "sem_correspondencia": 0.017108154317226718}, "confidence": 0.933632142039246, "input_tokens": 645, "latency_ms": 175.18478800002413} +{"id": "g0293-atendimento_humano-indireto_multiplo-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9795210508243979, "vas_cancelamento": 0.0023654986425360484, "reclamacao_atendimento": 0.003851204806653817, "sem_correspondencia": 0.014262245726412236}, "confidence": 0.9726947344325305, "input_tokens": 330, "latency_ms": 78.79910200000495} +{"id": "g0293-atendimento_humano-indireto_multiplo-11-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"troca_numero": 0.0015626455274247463, "atendimento_humano": 0.23052920823816286, "conta_debito_automatico_digital": 0.0019081978631387375, "reclamacao_atendimento": 0.023031653939386425, "fidelidade_resgate": 0.7166346120681037, "roaming_pacote": 0.012137054452929771, "suporte_sem_sinal": 0.0006948618816134632, "sem_correspondencia": 0.013501766029240246}, "confidence": 0.6761538423635471, "input_tokens": 429, "latency_ms": 104.55148699998063} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.001866050894595714, "cadastro_atualizacao": 0.0005862157555828817, "conta_vencimento": 0.0006244151321811332, "vas_cancelamento": 0.00025898681723283306, "plano_consulta": 0.00033594938073508375, "internet_problema_conexao": 0.00020279371161786657, "troca_numero": 0.00013974222424733776, "vas_consulta": 0.00020015393229824068, "roaming_pacote": 0.001514906971632139, "negociacao_religacao": 0.0007718664181698442, "recarga_nao_creditada": 0.0004229543528685967, "sem_correspondencia": 0.9930759644088383}, "confidence": 0.9924465066278235, "input_tokens": 492, "latency_ms": 121.47523800001636} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0032577024353125255, "suporte_sem_sinal": 0.000817437755487451, "desconto_retencao": 0.00045619024755988213, "roaming_cobranca": 0.0005865972897092139, "fidelidade_resgate": 0.0005914805657633301, "negociacao_divida": 0.0002947453715615324, "roaming_duvida": 0.0002985492590685139, "suporte_chip_esim": 0.00030592251091672985, "negociacao_religacao": 0.0012808999163418705, "cancelamento_linha": 0.002661058585489987, "recarga_nao_creditada": 0.0009306999453710787, "sem_correspondencia": 0.9885187161174179}, "confidence": 0.9874749630371831, "input_tokens": 527, "latency_ms": 141.255880000017} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.0015022112911329472, "vas_cancelamento": 0.000768727334164088, "cancelamento_linha": 0.0004589186292822728, "parceiros_ofertas": 0.00022904031058095116, "reclamacao_atendimento": 0.0004256561357444993, "recarga_realizar": 0.00018978115425163957, "troca_numero": 0.00019014420384741784, "desconto_retencao": 0.00030904685383938515, "conta_vencimento": 0.0008754440154720269, "plano_nova_linha": 0.0009596289271823338, "vas_contratacao": 0.0003151242247884429, "sem_correspondencia": 0.993776276919714}, "confidence": 0.9932104839124153, "input_tokens": 497, "latency_ms": 137.75270999997247} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.001180139823555875, "recarga_realizar": 0.0003108550052362368, "recarga_nao_creditada": 0.00031987464429175704, "conta_contestacao": 0.00017956933483985368, "conta_segunda_via": 0.00025587066900835794, "plano_consulta": 0.0005439165342416195, "recarga_saldo": 0.0004322858822368237, "conta_explicacao": 0.0004495795047948726, "seguranca_perda_roubo": 0.00047136336083423866, "atendimento_humano": 0.006958454138299059, "roaming_pacote": 0.00018861466884821686, "conta_pagamento_confirmacao": 0.00022820374060180106, "negociacao_religacao": 0.0003094376367445382, "suporte_sem_sinal": 0.004334614016570828, "conta_debito_automatico_digital": 0.0033226367130992883, "sem_correspondencia": 0.9805145843267966}, "confidence": 0.9792155566152496, "input_tokens": 637, "latency_ms": 171.78865099998575} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0032411818120921306, "beneficios_consulta": 0.0017203291613431938, "suporte_chip_esim": 0.0015716693183731455, "internet_problema_conexao": 0.0012534121423598394, "recarga_saldo": 0.0019494729179889887, "suporte_configuracao": 0.0011609071909768974, "reclamacao_atendimento": 0.0007717733911320858, "sem_correspondencia": 0.9883312540657337}, "confidence": 0.9866642903608385, "input_tokens": 424, "latency_ms": 103.43295499995975} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.004398609664980051, "seguranca_perda_roubo": 0.0032548053115510024, "atendimento_humano": 0.007034101571042335, "sem_correspondencia": 0.9853124834524265}, "confidence": 0.9804166446032356, "input_tokens": 296, "latency_ms": 77.34762100000125} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.005215786924793527, "recarga_realizar": 0.0062128698955254925, "fidelidade_pontos": 0.004168904451826912, "sem_correspondencia": 0.984402438727854}, "confidence": 0.9792032516371387, "input_tokens": 295, "latency_ms": 76.54520899995987} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0019797488645316476, "plano_consulta": 0.001132610362275851, "marketplace_pedido": 0.00212537683105087, "marketplace_compra": 0.0008988428536690451, "recarga_realizar": 0.0021959470644726314, "vas_contratacao": 0.0006307200343385189, "vas_cancelamento": 0.0023638235760377836, "sem_correspondencia": 0.9886729304136236}, "confidence": 0.98705477761557, "input_tokens": 423, "latency_ms": 103.70834099995818} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0019724269514014704, "conta_explicacao": 0.0017279302557797012, "suporte_configuracao": 0.0009811476861328607, "internet_consumo": 0.001087681088678883, "fidelidade_pontos": 0.000787086691687437, "plano_troca": 0.0005942678558000017, "conta_vencimento": 0.0004470518495599748, "sem_correspondencia": 0.9924024076209597}, "confidence": 0.9913170372810967, "input_tokens": 407, "latency_ms": 105.2308779999862} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.004518880099189794, "seguranca_perda_roubo": 0.0017058263287883122, "fidelidade_resgate": 0.0026528922056295785, "conta_segunda_via": 0.0012000344820007885, "roaming_cobranca": 0.0027322622986053324, "plano_troca": 0.0025789211142467345, "suporte_chip_esim": 0.0003622396059453835, "sem_correspondencia": 0.984248943865594}, "confidence": 0.9819987929892503, "input_tokens": 428, "latency_ms": 104.75708000001305} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0019842182737432866, "bonus_nao_recebido": 0.0015881437935119154, "recarga_realizar": 0.002315282958584777, "sem_correspondencia": 0.9941123549741601}, "confidence": 0.9921498066322133, "input_tokens": 310, "latency_ms": 77.68551699996351} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.006260362706143191, "plano_nova_linha": 0.012251293437875758, "internet_problema_conexao": 0.01361625500737846, "sem_correspondencia": 0.9678720888486025}, "confidence": 0.95716278513147, "input_tokens": 306, "latency_ms": 77.32821600001216} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0013470690159228717, "marketplace_pedido": 0.0002850639720129858, "conta_pagamento_confirmacao": 0.0003902509688098977, "roaming_duvida": 0.00014680694417397314, "beneficios_consulta": 0.0002256889727250047, "cancelamento_linha": 0.0003274498614497722, "conta_debito_automatico_digital": 0.0002782804803233961, "vas_cancelamento": 0.000536229857210028, "roaming_cobranca": 0.0020487537655812463, "parceiros_ofertas": 0.00575390813032776, "cadastro_atualizacao": 0.0005003276627791523, "vas_contratacao": 0.0001726242328128575, "reclamacao_atendimento": 0.000225517066440744, "conta_segunda_via": 0.009074169644599728, "recarga_nao_creditada": 0.0021469618722864884, "sem_correspondencia": 0.9765408975525441}, "confidence": 0.9749769573893803, "input_tokens": 662, "latency_ms": 179.07012399996347} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0014522331424281546, "plano_troca": 0.00034747126385946213, "troca_numero": 0.0002468432415605435, "desconto_retencao": 0.00030276071866117154, "seguranca_fraude": 0.00030221175401792187, "recarga_realizar": 0.00011866540009169127, "atendimento_humano": 0.0003060883547084377, "vas_cancelamento": 0.0002604276758232079, "parceiros_ofertas": 0.0005516796239015987, "roaming_duvida": 0.0007073010505576151, "conta_pagamento_confirmacao": 0.0005598174108972006, "sem_correspondencia": 0.994844500363493}, "confidence": 0.9943758185783561, "input_tokens": 515, "latency_ms": 134.39885700000787} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.00220061956728076, "atendimento_humano": 0.0005597338267660306, "beneficios_consulta": 0.00034325723228202204, "recarga_saldo": 0.00028212556079764583, "fidelidade_pontos": 0.00026014480221715986, "bonus_nao_recebido": 0.00047215024618005704, "plano_consulta": 0.00031747133772189146, "portabilidade": 0.0004218960325863795, "conta_debito_automatico_digital": 0.002324968163016902, "parceiros_ofertas": 0.0008205069922255936, "roaming_pacote": 0.0004540377723889618, "suporte_configuracao": 0.0002163160590066457, "conta_pagamento_confirmacao": 0.0010844505994415576, "desconto_retencao": 0.005438086760198565, "negociacao_divida": 0.003293668648479459, "sem_correspondencia": 0.9815105663994104}, "confidence": 0.9802779374927043, "input_tokens": 639, "latency_ms": 172.7441010000348} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0012485441103552957, "recarga_realizar": 0.0005808227098035632, "conta_vencimento": 0.00042304257796302167, "internet_problema_conexao": 0.0004775813098264082, "fidelidade_pontos": 0.0005384965249562827, "negociacao_divida": 0.0003387931483779512, "roaming_cobranca": 0.0002792079742214583, "portabilidade": 0.0002828097228977508, "vas_contratacao": 0.004083121442353068, "cadastro_atualizacao": 0.0016815792845781222, "roaming_duvida": 0.0004323006252845795, "cancelamento_linha": 0.0003005055273813642, "atendimento_humano": 0.005105486541203891, "suporte_configuracao": 0.02355215516868569, "suporte_sem_sinal": 0.003961433524049483, "sem_correspondencia": 0.9567141198080621}, "confidence": 0.9538283944619328, "input_tokens": 623, "latency_ms": 166.50068000001284} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.0013314867071090532, "desconto_retencao": 0.00034837708431389715, "fidelidade_resgate": 0.0002723969515941688, "bonus_nao_recebido": 0.00024584805718865025, "negociacao_religacao": 0.0003268981612676908, "recarga_realizar": 0.0004607699818098187, "suporte_sem_sinal": 0.0003958932421370452, "seguranca_perda_roubo": 0.0006102510871274108, "recarga_nao_creditada": 0.00119017137954181, "vas_consulta": 0.0018529264015384483, "vas_contratacao": 0.000532184171298228, "fidelidade_pontos": 0.00027849521732100296, "suporte_chip_esim": 0.0009684758219067201, "conta_segunda_via": 0.012704632494639273, "plano_troca": 0.006090978388219361, "sem_correspondencia": 0.9723902148529875}, "confidence": 0.9705495625098534, "input_tokens": 663, "latency_ms": 178.5819730000071} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.016132153447859447, "bonus_nao_recebido": 0.019497432159531973, "suporte_sem_sinal": 0.04442357482217895, "sem_correspondencia": 0.9199468395704297}, "confidence": 0.8932624527605727, "input_tokens": 313, "latency_ms": 77.7888110000049} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.002936410486093473, "bonus_nao_recebido": 0.0004487894437074684, "negociacao_divida": 0.0003060892587055697, "recarga_saldo": 0.00028608416222185746, "reclamacao_atendimento": 0.0003018672773462446, "internet_pacote_adicional": 0.0001903560755733404, "conta_debito_automatico_digital": 0.00031494658741501504, "parceiros_ofertas": 0.00016810740202262918, "suporte_chip_esim": 0.0009051852351089198, "negociacao_religacao": 0.0009507792990611695, "recarga_realizar": 0.0010593219204740542, "sem_correspondencia": 0.9921320628522703}, "confidence": 0.9914167958388403, "input_tokens": 545, "latency_ms": 144.58092400002442} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0021670297494988736, "vas_contratacao": 0.0015207495539828753, "conta_segunda_via": 0.001749903001085545, "conta_vencimento": 0.0012203384160302917, "marketplace_pedido": 0.0008935852991322772, "suporte_configuracao": 0.0008914582136244077, "plano_troca": 0.000433585771894567, "sem_correspondencia": 0.9911233499947512}, "confidence": 0.9898552571368583, "input_tokens": 430, "latency_ms": 103.44734800003152} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.008400703887414524, "vas_contratacao": 0.006017351825822061, "conta_pagamento_confirmacao": 0.005355211066975696, "fidelidade_pontos": 0.00207442878839577, "negociacao_divida": 0.003583230318652668, "roaming_cobranca": 0.019390989778001588, "plano_consulta": 0.003374124989693221, "sem_correspondencia": 0.9518039593450445}, "confidence": 0.9449188106800508, "input_tokens": 428, "latency_ms": 104.49126399998931} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.003481327438803748, "conta_debito_automatico_digital": 0.002668264283933432, "negociacao_religacao": 0.003502214879757732, "roaming_cobranca": 0.0016263514407381422, "internet_consumo": 0.0024451102388153875, "conta_pagamento_confirmacao": 0.0035668071934656163, "plano_consulta": 0.0032680224996373053, "sem_correspondencia": 0.9794419020248486}, "confidence": 0.9765050308855413, "input_tokens": 413, "latency_ms": 107.11280199996054} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.002346420087663225, "vas_contratacao": 0.0037588881690251773, "cancelamento_linha": 0.004887636502883923, "sem_correspondencia": 0.9890070552404278}, "confidence": 0.9853427403205703, "input_tokens": 299, "latency_ms": 77.53112599999668} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0023372692328077578, "vas_consulta": 0.0015526302553917095, "marketplace_compra": 0.001500035023179227, "beneficios_consulta": 0.0011383463607827448, "suporte_chip_esim": 0.0012263565823932864, "troca_numero": 0.0004546121858643255, "vas_cancelamento": 0.0005566615682302188, "sem_correspondencia": 0.9912340887913508}, "confidence": 0.9899818157615438, "input_tokens": 430, "latency_ms": 103.57147700000269} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.0010135622342013358, "roaming_cobranca": 0.00042645203482176235, "cadastro_atualizacao": 0.0002843989753306894, "seguranca_perda_roubo": 0.0002479947496034549, "conta_vencimento": 0.00035645607987367945, "vas_consulta": 0.0005668606507244323, "troca_numero": 0.00036445463364485317, "roaming_pacote": 0.00044244936654698046, "vas_contratacao": 0.0005396398677657884, "recarga_realizar": 0.0011009571368308403, "plano_nova_linha": 0.00043072654582000755, "suporte_chip_esim": 0.0004219478332279421, "fidelidade_resgate": 0.004732719889336763, "atendimento_humano": 0.025453228613528295, "recarga_saldo": 0.003298039972484825, "sem_correspondencia": 0.9603201114162584}, "confidence": 0.9576747855106756, "input_tokens": 639, "latency_ms": 170.92759700000215} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.00517587952547293, "internet_problema_conexao": 0.004266384432459888, "beneficios_consulta": 0.004670972163153012, "sem_correspondencia": 0.9858867638789143}, "confidence": 0.9811823518385524, "input_tokens": 320, "latency_ms": 77.38857199996119} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.0028653078869981643, "plano_consulta": 0.00046221810213147924, "conta_contestacao": 0.0006191789380901346, "internet_pacote_adicional": 0.0004801355405972168, "recarga_saldo": 0.0005938383590165371, "internet_problema_conexao": 0.0007104380264605147, "suporte_sem_sinal": 0.00040435553567882564, "suporte_chip_esim": 0.002932107210965628, "portabilidade": 0.0014836971651792168, "parceiros_ofertas": 0.0011244005519698169, "roaming_pacote": 0.0011603705841633132, "desconto_retencao": 0.0004194959645895022, "atendimento_humano": 0.06008031373817097, "internet_consumo": 0.023449924083866, "conta_debito_automatico_digital": 0.01093447510760238, "sem_correspondencia": 0.8922797432045203}, "confidence": 0.8850983927514883, "input_tokens": 641, "latency_ms": 175.55293399999528} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.004890011100279208, "recarga_nao_creditada": 0.003104094454139165, "conta_explicacao": 0.017794530271223692, "sem_correspondencia": 0.9742113641743579}, "confidence": 0.9656151522324773, "input_tokens": 325, "latency_ms": 77.94731500001717} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.0037858629754354213, "suporte_configuracao": 0.0049127220311532445, "fidelidade_pontos": 0.00361609248513743, "atendimento_humano": 0.004386778294186608, "marketplace_pedido": 0.0018930605631830306, "internet_problema_conexao": 0.0033126753227643254, "troca_numero": 0.006861031863769748, "sem_correspondencia": 0.9712317764643702}, "confidence": 0.9671220302449945, "input_tokens": 414, "latency_ms": 105.60240900002782} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0011237946345923607, "bonus_nao_recebido": 0.00023046995036472205, "vas_consulta": 0.00029943415686602674, "marketplace_compra": 0.0002732803573083547, "seguranca_fraude": 0.0002615325180093315, "internet_consumo": 0.001295373359045661, "suporte_chip_esim": 0.00047356427448913243, "portabilidade": 0.00030631556858840713, "fidelidade_resgate": 0.0011925006108277516, "reclamacao_atendimento": 0.0031981034570240873, "roaming_pacote": 0.00043009192536597993, "desconto_retencao": 0.00026030081415702536, "cancelamento_linha": 0.0007797367146995217, "conta_debito_automatico_digital": 0.009781544898233354, "plano_troca": 0.0013837398731132687, "sem_correspondencia": 0.9787102168873151}, "confidence": 0.9772908980131361, "input_tokens": 674, "latency_ms": 182.71584500001836} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.006904792176095317, "internet_problema_conexao": 0.0029395222510739923, "vas_cancelamento": 0.0035199093890358802, "cancelamento_linha": 0.002576377720522592, "vas_contratacao": 0.001313001188324605, "vas_consulta": 0.0018738470842071349, "suporte_configuracao": 0.0019162490249356938, "sem_correspondencia": 0.9789563011658048}, "confidence": 0.9759500584752053, "input_tokens": 434, "latency_ms": 103.91895300000442} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.003248781483296758, "internet_problema_conexao": 0.0025561493245198994, "fidelidade_resgate": 0.0037538936382345424, "sem_correspondencia": 0.9904411755539488}, "confidence": 0.9872549007385985, "input_tokens": 318, "latency_ms": 78.46503800004712} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"vas_consulta": 0.004802671446471169, "vas_cancelamento": 0.0007866216111286237, "atendimento_humano": 0.0035940737795075893, "roaming_pacote": 0.003487566066868394, "conta_contestacao": 0.8131633061905164, "suporte_sem_sinal": 0.0019199219886108648, "plano_consulta": 0.005681297775598467, "suporte_chip_esim": 0.0004562748405947671, "fidelidade_resgate": 0.0016175337357584331, "recarga_nao_creditada": 0.00021001866655897226, "recarga_realizar": 0.000846691313908496, "negociacao_divida": 0.00025336904345510256, "recarga_saldo": 0.0005028255496402713, "seguranca_fraude": 0.001340056352069423, "desconto_retencao": 0.07394261693327858, "sem_correspondencia": 0.08739515470603439}, "confidence": 0.8007075266032176, "input_tokens": 648, "latency_ms": 175.36657300001934} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_pagamento_confirmacao": 0.001847021224870148, "bonus_nao_recebido": 0.0003721055687380084, "conta_vencimento": 0.0003683193635585893, "fidelidade_resgate": 0.00027841260559920546, "atendimento_humano": 0.0004225291837185434, "plano_troca": 0.0007336342509796224, "conta_contestacao": 0.00022702233847877093, "beneficios_consulta": 0.0006932872187191902, "conta_explicacao": 0.0034134720236173003, "internet_consumo": 0.00337508120455642, "cancelamento_linha": 0.0005117486408523419, "suporte_configuracao": 0.035723762397372794, "internet_pacote_adicional": 0.8058615723323814, "seguranca_perda_roubo": 0.0005448725750477551, "seguranca_fraude": 0.0001517795377064436, "sem_correspondencia": 0.14547537953380352}, "confidence": 0.7929190104878735, "input_tokens": 649, "latency_ms": 175.88117700000794} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.008383656526537, "atendimento_humano": 0.006452281582322447, "suporte_sem_sinal": 0.007214616692942227, "reclamacao_atendimento": 0.0013410492090582043, "conta_debito_automatico_digital": 0.01063203497435755, "beneficios_consulta": 0.06418958385096346, "vas_consulta": 0.008229534662774313, "sem_correspondencia": 0.8935572425010447}, "confidence": 0.8783511342869083, "input_tokens": 436, "latency_ms": 103.99812800000063} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0026667621268280815, "recarga_realizar": 0.0009742905138215264, "conta_contestacao": 0.0005397294683109041, "cadastro_atualizacao": 0.0005064586561087153, "conta_pagamento_confirmacao": 0.00042353267540824605, "suporte_chip_esim": 8.113537614858005e-05, "marketplace_compra": 0.00011639242977468476, "troca_numero": 0.0001949412740973986, "internet_pacote_adicional": 0.0012131099695930352, "plano_consulta": 0.001202006155658684, "bonus_nao_recebido": 0.0002989773684962561, "sem_correspondencia": 0.991782663985754}, "confidence": 0.9910356334390044, "input_tokens": 550, "latency_ms": 145.4477120000206} +{"id": "g0298-oos_fora_do_dominio-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0011683127070925073, "parceiros_ofertas": 0.00034355275293684184, "desconto_retencao": 0.00047309468434685937, "seguranca_fraude": 0.00033145816210739193, "seguranca_perda_roubo": 0.0003989243912377041, "negociacao_divida": 0.00047448861877865404, "internet_consumo": 0.0003488284974934839, "conta_explicacao": 0.00062442961354217, "vas_cancelamento": 0.0021784106065287105, "roaming_duvida": 0.0011173407228107681, "conta_pagamento_confirmacao": 0.0007127103491343175, "marketplace_compra": 0.001039643689082465, "beneficios_consulta": 0.0002998710170918754, "conta_debito_automatico_digital": 0.004384807315581988, "troca_numero": 0.0033549933200086564, "sem_correspondencia": 0.9827491335522256}, "confidence": 0.9815990757890406, "input_tokens": 657, "latency_ms": 178.74439699994582} +{"id": "g0298-oos_fora_do_dominio-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.005464457442778951, "suporte_configuracao": 0.004180453294642611, "conta_vencimento": 0.011464223179564675, "sem_correspondencia": 0.9788908660830138}, "confidence": 0.9718544881106849, "input_tokens": 313, "latency_ms": 78.12158300004057} +{"id": "g0298-oos_fora_do_dominio-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0016335653725131597, "recarga_nao_creditada": 0.0005911618703372877, "recarga_realizar": 0.000289803486893074, "internet_pacote_adicional": 0.0003048675745006225, "marketplace_pedido": 0.0003865338253043469, "fidelidade_resgate": 0.00015690873330912405, "roaming_pacote": 0.00024405948467213625, "conta_contestacao": 0.00023277105634000422, "plano_nova_linha": 0.001318832171288755, "internet_problema_conexao": 0.004631667243697515, "atendimento_humano": 0.059859612550051386, "sem_correspondencia": 0.9303502166310926}, "confidence": 0.9240184181430102, "input_tokens": 513, "latency_ms": 133.70572799999536} +{"id": "g0298-oos_fora_do_dominio-emocional-4-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_pacote": 0.016224403294743558, "portabilidade": 0.004908876997518113, "reclamacao_atendimento": 0.8928663708933093, "conta_pagamento_confirmacao": 0.00624095182865437, "marketplace_compra": 0.0018097782372031568, "conta_contestacao": 0.002365533775421501, "vas_cancelamento": 0.000395475339860346, "sem_correspondencia": 0.07518860963328959}, "confidence": 0.8775615667352109, "input_tokens": 436, "latency_ms": 105.20880500001795} +{"id": "g0298-oos_fora_do_dominio-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0033674602835729295, "parceiros_ofertas": 0.0014473718135401676, "conta_debito_automatico_digital": 0.0017375544109757746, "conta_pagamento_confirmacao": 0.0011562245763307212, "negociacao_religacao": 0.0018013511812296167, "reclamacao_atendimento": 0.00044127509457542673, "cadastro_atualizacao": 0.000255076433209205, "sem_correspondencia": 0.9897936862065662}, "confidence": 0.9883356413789327, "input_tokens": 436, "latency_ms": 108.39206100001775} +{"id": "g0298-oos_fora_do_dominio-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.016188275675151294, "conta_pagamento_confirmacao": 0.010373002311903157, "suporte_sem_sinal": 0.02062735864963379, "sem_correspondencia": 0.9528113633633117}, "confidence": 0.937081817817749, "input_tokens": 332, "latency_ms": 79.53931599996622} +{"id": "g0298-oos_fora_do_dominio-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.002540567031739222, "recarga_nao_creditada": 0.0004981185828806124, "reclamacao_atendimento": 0.00023786592939997107, "cancelamento_linha": 0.00016294150436949487, "negociacao_religacao": 0.00043235462433219605, "roaming_pacote": 0.0004562774573039296, "roaming_cobranca": 0.00044151319335925264, "vas_consulta": 0.00021645942323279856, "conta_explicacao": 0.0011964352448200087, "internet_problema_conexao": 0.005421129693650664, "negociacao_divida": 0.0015773648773534292, "sem_correspondencia": 0.9868189724375585}, "confidence": 0.9856206972046092, "input_tokens": 515, "latency_ms": 133.76035099997807} +{"id": "g0298-oos_fora_do_dominio-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.0015953264497171678, "suporte_configuracao": 0.0004079128886014978, "marketplace_compra": 0.0006242447956122956, "marketplace_pedido": 0.0008700382060106717, "seguranca_perda_roubo": 0.0005171059079816445, "recarga_nao_creditada": 0.0011064486348047562, "cancelamento_linha": 0.00023748258276591074, "conta_segunda_via": 0.00030878275251823426, "cadastro_atualizacao": 0.0008459731797199911, "plano_consulta": 0.0005485294905557078, "portabilidade": 0.00021324883871161882, "conta_pagamento_confirmacao": 0.00024229333064866088, "plano_nova_linha": 0.00043272040586845396, "vas_consulta": 0.0023410598578093122, "bonus_nao_recebido": 0.0022115681316726686, "sem_correspondencia": 0.9874972645470015}, "confidence": 0.986663748850135, "input_tokens": 656, "latency_ms": 176.47904500000777} +{"id": "g0298-oos_fora_do_dominio-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0016207778955537268, "conta_contestacao": 0.0006513481008094652, "troca_numero": 0.000705054763536498, "reclamacao_atendimento": 0.0004664177892254206, "bonus_nao_recebido": 0.0004540859006413386, "desconto_retencao": 0.0004956735844365501, "recarga_nao_creditada": 0.00041810098252516217, "atendimento_humano": 0.0016659712328033534, "conta_vencimento": 0.0014199112866199657, "suporte_configuracao": 0.0006754564905289335, "vas_consulta": 0.0004902152114404992, "vas_contratacao": 0.00039398051313618837, "roaming_cobranca": 0.0006041187004616398, "vas_cancelamento": 0.010046967810713434, "plano_troca": 0.00346347441665759, "sem_correspondencia": 0.9764284453209102}, "confidence": 0.9748570083423043, "input_tokens": 638, "latency_ms": 171.3328830000478} +{"id": "g0298-oos_fora_do_dominio-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0019987040404152562, "vas_consulta": 0.000603240422266556, "roaming_duvida": 0.0006467802108956975, "roaming_cobranca": 0.0003640476328792098, "cadastro_atualizacao": 0.00048426795483622254, "conta_pagamento_confirmacao": 0.0002487838898208114, "plano_nova_linha": 0.0003652358918125931, "suporte_chip_esim": 0.000357806287023307, "portabilidade": 0.001333794107447289, "roaming_pacote": 0.00624877751375293, "reclamacao_atendimento": 0.0003802915543376109, "sem_correspondencia": 0.9869682704945124}, "confidence": 0.9857835678121956, "input_tokens": 545, "latency_ms": 144.11763099997188} +{"id": "g0298-oos_fora_do_dominio-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.004382043253323251, "conta_contestacao": 0.006865669720136072, "bonus_nao_recebido": 0.014157980519725178, "sem_correspondencia": 0.9745943065068154}, "confidence": 0.9661257420090873, "input_tokens": 323, "latency_ms": 79.41007900001296} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.006843218505073852, "conta_debito_automatico_digital": 0.0016261976123363188, "portabilidade": 0.0013046879445962173, "fidelidade_resgate": 0.0008313396497853091, "plano_troca": 0.003070758916781984, "parceiros_ofertas": 0.0008864139029034255, "roaming_pacote": 0.0049851038238663955, "conta_segunda_via": 0.0009365249839182331, "suporte_configuracao": 0.004256034634513075, "marketplace_pedido": 0.019755372412929476, "marketplace_compra": 0.0012888454845580303, "plano_consulta": 0.08479005435444945, "plano_nova_linha": 0.002966587242071881, "roaming_cobranca": 0.014449948801193114, "vas_contratacao": 0.01733297788306574, "sem_correspondencia": 0.8346759338479575}, "confidence": 0.8236543294378212, "input_tokens": 644, "latency_ms": 177.29532900000322} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"plano_troca": 0.007810053837683385, "recarga_realizar": 0.005673131057615161, "recarga_saldo": 0.554296813907285, "sem_correspondencia": 0.43222000119741644}, "confidence": 0.40572908520971335, "input_tokens": 303, "latency_ms": 76.96810400000231} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0121297884235306, "vas_cancelamento": 0.01966652121562865, "cancelamento_linha": 0.015375573908471824, "sem_correspondencia": 0.952828116452369}, "confidence": 0.9371041552698252, "input_tokens": 305, "latency_ms": 77.46181999999635} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.053622952189587084, "desconto_retencao": 0.002338353329965329, "conta_explicacao": 0.00367033755614361, "roaming_pacote": 0.0016299517108559368, "plano_consulta": 0.0014156560081181788, "internet_consumo": 0.0005046341281558943, "roaming_cobranca": 0.0006352309662562293, "marketplace_pedido": 0.00780433321568112, "negociacao_religacao": 0.004732016972144255, "fidelidade_resgate": 0.00014924626076450123, "conta_segunda_via": 0.0013669979089602053, "sem_correspondencia": 0.9221302897533676}, "confidence": 0.915051225185492, "input_tokens": 531, "latency_ms": 143.86300600000368} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.045032051273517844, "atendimento_humano": 0.007480732985273142, "internet_problema_conexao": 0.02501919583893767, "roaming_cobranca": 0.002944001937997654, "recarga_realizar": 0.06391299387588156, "fidelidade_pontos": 0.004043693041887503, "parceiros_ofertas": 0.0007190854479105046, "internet_consumo": 0.002353308791235626, "cadastro_atualizacao": 0.03975954322468542, "negociacao_divida": 0.00316446493913974, "seguranca_perda_roubo": 0.0006867459680725829, "sem_correspondencia": 0.8048841826754607}, "confidence": 0.7871463811005025, "input_tokens": 517, "latency_ms": 135.24467000002005} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"bonus_nao_recebido": 0.0018661941670387258, "recarga_saldo": 0.0005805803129735583, "conta_vencimento": 0.000599084750217112, "marketplace_pedido": 0.00029240361300193784, "negociacao_divida": 0.04640429943668985, "fidelidade_pontos": 0.00039859646423970975, "plano_consulta": 0.0006467434822283522, "plano_troca": 0.00035637902742851555, "plano_nova_linha": 0.0015172239251647584, "conta_contestacao": 0.922346429922622, "internet_consumo": 0.0006678857847323186, "beneficios_consulta": 0.0002539824042131987, "suporte_chip_esim": 0.00011514543241704112, "conta_explicacao": 0.01955471274887341, "troca_numero": 0.0005033558775907861, "sem_correspondencia": 0.003896982650568862}, "confidence": 0.9171695252507968, "input_tokens": 631, "latency_ms": 170.49111099998981} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"internet_pacote_adicional": 0.0019038682803412346, "marketplace_compra": 0.0003958522724597315, "recarga_nao_creditada": 0.0003564143655491243, "plano_nova_linha": 0.00037488191549777566, "recarga_realizar": 0.0002861759444105672, "portabilidade": 0.001461325270219607, "cancelamento_linha": 0.98225420051014, "desconto_retencao": 0.0006579865677070928, "plano_troca": 0.0012795510942619935, "suporte_chip_esim": 0.0001766933468001466, "roaming_pacote": 0.00025300089946258224, "sem_correspondencia": 0.010600049533150056}, "confidence": 0.9806409460110616, "input_tokens": 518, "latency_ms": 134.9443180000094} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"vas_cancelamento": 0.004406190187069076, "roaming_pacote": 0.49570944490356234, "internet_consumo": 0.003336953345519973, "conta_vencimento": 0.0015395513133401833, "fidelidade_resgate": 0.00040428055325155934, "fidelidade_pontos": 0.00042615430075025547, "conta_segunda_via": 0.0006397583901387756, "bonus_nao_recebido": 0.0002491163464571938, "suporte_configuracao": 7.16104301721721e-05, "recarga_saldo": 0.0003545928656888458, "recarga_nao_creditada": 0.0002335086127484549, "sem_correspondencia": 0.4926288387513014}, "confidence": 0.4498648489857041, "input_tokens": 531, "latency_ms": 142.410319000021} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"vas_contratacao": 0.001546902203674737, "beneficios_consulta": 0.0012865551695717405, "portabilidade": 0.001764479394852592, "plano_consulta": 0.0007433621924128631, "suporte_sem_sinal": 0.0007413766674483919, "conta_debito_automatico_digital": 0.9248191076593621, "conta_pagamento_confirmacao": 0.01041085101726001, "sem_correspondencia": 0.05868736569541757}, "confidence": 0.9140789801821282, "input_tokens": 423, "latency_ms": 104.40734100001237} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.10564327302927225, "seguranca_fraude": 0.2133909045933447, "suporte_chip_esim": 0.009052181925501099, "plano_troca": 0.004133163518231721, "conta_pagamento_confirmacao": 0.004570320162686942, "negociacao_divida": 0.09507894645776248, "suporte_configuracao": 0.0006117324356912353, "sem_correspondencia": 0.5675194778775097}, "confidence": 0.5057365461457252, "input_tokens": 443, "latency_ms": 105.21203100000776} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.009794224306064258, "recarga_nao_creditada": 0.0034735578686703314, "desconto_retencao": 0.0035223363095620045, "vas_consulta": 0.005721663427852141, "marketplace_pedido": 0.023878161842617946, "fidelidade_resgate": 0.0014990429270128258, "suporte_configuracao": 0.0005075933612133475, "sem_correspondencia": 0.9516034199570073}, "confidence": 0.9446896228080083, "input_tokens": 419, "latency_ms": 103.64282500000854} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9606264529948356, "conta_segunda_via": 0.0009382016136577335, "reclamacao_atendimento": 0.011562390461096727, "bonus_nao_recebido": 0.0005911441304655853, "plano_nova_linha": 0.0014634788389930235, "plano_consulta": 0.0008214494073240451, "negociacao_religacao": 0.0004655132708562413, "vas_cancelamento": 0.00020856779257984382, "internet_problema_conexao": 0.000592563686001493, "roaming_pacote": 5.092208452844143e-05, "vas_contratacao": 0.0001752716095897537, "roaming_duvida": 0.00014517548219045463, "seguranca_perda_roubo": 5.123774767822902e-05, "conta_debito_automatico_digital": 0.00025891733224504983, "atendimento_humano": 0.00019683101801720845, "sem_correspondencia": 0.021851882529940546}, "confidence": 0.9580015498611583, "input_tokens": 664, "latency_ms": 179.05036899998095} +{"id": "g0306-oos_outra_empresa-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.01436766178989242, "conta_explicacao": 0.007303385670308763, "conta_contestacao": 0.005688793849204704, "plano_consulta": 0.0012864449876434322, "troca_numero": 0.0054966708444670965, "portabilidade": 0.0019705615206286903, "negociacao_religacao": 0.0023734308587924128, "sem_correspondencia": 0.9615130504790625}, "confidence": 0.9560149148332143, "input_tokens": 412, "latency_ms": 105.83903799999916} +{"id": "g0306-oos_outra_empresa-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.0388184124804968, "conta_vencimento": 0.2154516405271325, "negociacao_religacao": 0.15941090650032677, "sem_correspondencia": 0.586319040492044}, "confidence": 0.4484253873227253, "input_tokens": 300, "latency_ms": 76.96124500000678} +{"id": "g0306-oos_outra_empresa-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.035733852813720594, "cancelamento_linha": 0.12048085356277058, "roaming_pacote": 0.0474879650181982, "sem_correspondencia": 0.7962973286053107}, "confidence": 0.7283964381404142, "input_tokens": 304, "latency_ms": 77.14431599998761} +{"id": "g0306-oos_outra_empresa-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0020914510526654486, "suporte_chip_esim": 0.0014501696502290105, "negociacao_divida": 0.00195506849424639, "sem_correspondencia": 0.9945033108028591}, "confidence": 0.9926710810704787, "input_tokens": 331, "latency_ms": 78.94213999998101} +{"id": "g0306-oos_outra_empresa-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0031104514612408664, "conta_debito_automatico_digital": 0.0009040201398968113, "recarga_nao_creditada": 0.000629859219984737, "internet_consumo": 0.00035741461276260944, "seguranca_fraude": 0.0004594260324577718, "seguranca_perda_roubo": 0.0003241183189684546, "conta_contestacao": 0.00041054611226973574, "suporte_chip_esim": 0.0006054654663407653, "portabilidade": 0.00090650781509596, "fidelidade_pontos": 0.0018669401879213754, "marketplace_compra": 0.0007937439477452436, "sem_correspondencia": 0.9896315066853157}, "confidence": 0.9886889163839808, "input_tokens": 558, "latency_ms": 146.33028800000147} +{"id": "g0306-oos_outra_empresa-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_consumo": 0.004593915439371965, "conta_pagamento_confirmacao": 0.0016827377656520354, "marketplace_compra": 0.7515057676255511, "fidelidade_resgate": 0.0010376374064588747, "negociacao_divida": 0.00014364168275946283, "conta_segunda_via": 0.0001656894974996027, "recarga_realizar": 0.00040731343843738494, "marketplace_pedido": 0.21603307609721925, "vas_consulta": 0.00024611075599657986, "seguranca_fraude": 2.0227101147949203e-05, "suporte_chip_esim": 0.00022333839331294423, "sem_correspondencia": 0.023940544796592914}, "confidence": 0.7289153828642376, "input_tokens": 568, "latency_ms": 148.31865399997923} +{"id": "g0306-oos_outra_empresa-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.00547967344858113, "beneficios_consulta": 0.001945591344290856, "vas_contratacao": 0.0007934969340483779, "conta_segunda_via": 0.000986032244113531, "portabilidade": 0.008504021469465425, "seguranca_fraude": 0.0004412665439295812, "internet_problema_conexao": 0.0007533415960434936, "negociacao_divida": 0.001024389640093275, "cancelamento_linha": 0.0030965647926290483, "internet_pacote_adicional": 0.008231198338935713, "fidelidade_resgate": 0.0003223243614144723, "sem_correspondencia": 0.9684220992864552}, "confidence": 0.9655513810397693, "input_tokens": 538, "latency_ms": 143.5685079999871} +{"id": "g0306-oos_outra_empresa-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.007420451393840464, "internet_problema_conexao": 0.7017541425663196, "roaming_cobranca": 0.0005579527593245935, "roaming_pacote": 0.000579420436720483, "suporte_configuracao": 0.00047304720433812426, "conta_pagamento_confirmacao": 0.0021990778377953897, "suporte_chip_esim": 0.00020161049463142514, "internet_consumo": 0.0020547518639186715, "roaming_duvida": 0.0004613686832361688, "plano_troca": 0.00030492746691430396, "seguranca_perda_roubo": 3.2530650516713225e-05, "conta_segunda_via": 4.236970037722327e-05, "bonus_nao_recebido": 0.00012365926412536245, "conta_contestacao": 0.0006616419235795354, "vas_cancelamento": 9.26367382879651e-05, "sem_correspondencia": 0.28304041101607397}, "confidence": 0.6818710854040742, "input_tokens": 669, "latency_ms": 182.29355799996938} +{"id": "g0306-oos_outra_empresa-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.004383037512390263, "marketplace_pedido": 0.001025926315272558, "plano_nova_linha": 0.0005543981885538287, "fidelidade_resgate": 0.0002367853872419848, "cadastro_atualizacao": 0.0016461639130162977, "vas_cancelamento": 0.0005168850674605607, "conta_debito_automatico_digital": 0.0008294227639092342, "atendimento_humano": 0.0013155942164718222, "conta_segunda_via": 0.004548931467185486, "seguranca_perda_roubo": 0.0030179716166928734, "bonus_nao_recebido": 0.0011845938817575325, "sem_correspondencia": 0.9807402896700476}, "confidence": 0.9789894069127792, "input_tokens": 554, "latency_ms": 148.81630799999357} +{"id": "g0306-oos_outra_empresa-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.006794232737597909, "suporte_sem_sinal": 0.0030069126388474654, "plano_consulta": 0.002147795176246882, "seguranca_fraude": 0.0078039397205244936, "marketplace_compra": 0.2240330973001734, "desconto_retencao": 0.0021988209353159278, "recarga_nao_creditada": 0.0006652020502672049, "sem_correspondencia": 0.7533499994410267}, "confidence": 0.718114285075459, "input_tokens": 445, "latency_ms": 106.47256699996888} +{"id": "g0306-oos_outra_empresa-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"roaming_duvida": 0.00323912132511974, "reclamacao_atendimento": 0.06841928097242778, "negociacao_divida": 0.0011185614601390088, "cancelamento_linha": 0.00023061598146203834, "roaming_pacote": 0.00040868440828737443, "bonus_nao_recebido": 0.00014909437825882265, "troca_numero": 0.0004671508357001797, "conta_debito_automatico_digital": 0.0001432719453987085, "fidelidade_pontos": 0.00027015455673055455, "internet_consumo": 0.0003641072664320287, "marketplace_pedido": 0.9134392598998025, "sem_correspondencia": 0.011750696970241349}, "confidence": 0.9055701017088752, "input_tokens": 537, "latency_ms": 143.2871430000091} +{"id": "g0306-oos_outra_empresa-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.004121620175319586, "internet_consumo": 0.001854530109460085, "plano_consulta": 0.0031257510235684883, "sem_correspondencia": 0.9908980986916519}, "confidence": 0.9878641315888692, "input_tokens": 309, "latency_ms": 75.93460399999685} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 126, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 326, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.002779384846612717, "negociacao_religacao": 0.002440852318954672, "recarga_nao_creditada": 0.005392820656162333, "sem_correspondencia": 0.9893869421782703}, "confidence": 0.9858492562376937, "input_tokens": 386, "latency_ms": 97.72993500001803} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 107, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 265, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.027298840379736743, "fidelidade_pontos": 0.007602449561570537, "internet_problema_conexao": 0.20732965124990133, "conta_vencimento": 0.011520527113190362, "roaming_cobranca": 0.0018981941483110424, "conta_contestacao": 0.001883462698546276, "roaming_pacote": 0.0008487197253072463, "sem_correspondencia": 0.7416181551234364}, "confidence": 0.704706462998213, "input_tokens": 468, "latency_ms": 113.54862199999616} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 112, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 280, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.0020532418694589514, "internet_pacote_adicional": 0.0015531160363391734, "plano_nova_linha": 0.0030348492989435046, "sem_correspondencia": 0.9933587927952584}, "confidence": 0.9911450570603444, "input_tokens": 381, "latency_ms": 87.675618999981} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 98, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 270, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.009394492289548207, "negociacao_divida": 0.0022288682906733003, "cadastro_atualizacao": 0.3096326796531903, "vas_contratacao": 0.0010288662663510166, "recarga_saldo": 0.0036285546972669933, "cancelamento_linha": 0.0005290026576552542, "suporte_sem_sinal": 0.07184782064529659, "beneficios_consulta": 0.0004908083511060275, "conta_segunda_via": 0.01415004956256228, "marketplace_compra": 0.0003763877792336579, "fidelidade_resgate": 0.004895457330186472, "sem_correspondencia": 0.5817970124769298}, "confidence": 0.5437785590657417, "input_tokens": 605, "latency_ms": 155.87785799999665} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 102, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "marketplace_compra", "probabilities": {"roaming_pacote": 0.001196246537681597, "vas_consulta": 0.00035903981484227874, "recarga_nao_creditada": 0.00021906844493250227, "seguranca_fraude": 0.00027513419784085395, "negociacao_divida": 0.000851245211403182, "recarga_saldo": 0.00029805839153821973, "atendimento_humano": 0.0023437782013874795, "recarga_realizar": 0.0004083637572441314, "fidelidade_pontos": 0.0009072906917817071, "suporte_sem_sinal": 7.516071298480781e-05, "roaming_cobranca": 0.00022419806739254334, "parceiros_ofertas": 0.0004370178844230918, "negociacao_religacao": 0.000307406597698399, "marketplace_compra": 0.44520235232565364, "reclamacao_atendimento": 0.4100489894873635, "sem_correspondencia": 0.13684664967583202}, "confidence": 0.4082158424806972, "input_tokens": 692, "latency_ms": 183.14605199998368} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 102, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.014020682407468276, "bonus_nao_recebido": 0.0016738850739903683, "vas_consulta": 0.009445377487988228, "sem_correspondencia": 0.9748600550305532}, "confidence": 0.9664800733740709, "input_tokens": 374, "latency_ms": 85.69689899997002} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 91, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 222, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"plano_consulta": 0.0024787859954154144, "internet_pacote_adicional": 0.00022017624807726304, "suporte_chip_esim": 0.00035712852353802783, "conta_explicacao": 0.0003903690657618264, "conta_debito_automatico_digital": 0.0003925080976409878, "negociacao_divida": 0.00010234206633339237, "cadastro_atualizacao": 0.00011482379850515738, "troca_numero": 0.00011205335784848743, "negociacao_religacao": 0.00037512866808174055, "seguranca_perda_roubo": 0.00024328862367458784, "recarga_saldo": 0.0005252744479848409, "conta_contestacao": 0.6062802824930343, "conta_segunda_via": 0.0001608114756707838, "conta_pagamento_confirmacao": 0.0011431775045720692, "recarga_realizar": 0.0008123445469478375, "sem_correspondencia": 0.3862915050869132}, "confidence": 0.5800323013259034, "input_tokens": 697, "latency_ms": 183.64340300001913} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 269, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.010083727342682806, "internet_consumo": 0.005192358665771937, "recarga_nao_creditada": 0.0014536458889112666, "internet_pacote_adicional": 0.001076881507041488, "recarga_realizar": 0.002006750729387447, "roaming_pacote": 0.0014122769647277715, "conta_explicacao": 0.002677671442927569, "plano_troca": 0.3812470915334234, "suporte_sem_sinal": 0.010403526518221066, "suporte_configuracao": 0.023082905367893584, "marketplace_pedido": 0.001398558323375768, "sem_correspondencia": 0.5599646057156359}, "confidence": 0.519961388053421, "input_tokens": 585, "latency_ms": 153.18767499996966} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 199, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"conta_contestacao": 0.1313015309165376, "roaming_pacote": 0.0005868072241022333, "troca_numero": 0.001179119461156924, "suporte_chip_esim": 0.00022007432864501185, "portabilidade": 0.0008752161711581813, "marketplace_compra": 0.8027369718681662, "negociacao_divida": 0.0010113253127928235, "recarga_nao_creditada": 0.0001294640123943981, "plano_nova_linha": 0.001450554731043528, "desconto_retencao": 0.00018443413562872982, "conta_segunda_via": 0.00012518654687079575, "sem_correspondencia": 0.06019931529150359}, "confidence": 0.7848039693107267, "input_tokens": 567, "latency_ms": 148.50453599996172} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9638775859479976, "fidelidade_resgate": 0.0009910459993830785, "internet_problema_conexao": 0.0006875044724360041, "vas_cancelamento": 0.0005042230859725027, "internet_pacote_adicional": 0.0010938246913341132, "atendimento_humano": 0.0050212944849096905, "suporte_sem_sinal": 0.00051966455644768, "cancelamento_linha": 0.0001669235204131292, "internet_consumo": 0.0008301812741294963, "plano_nova_linha": 5.62553787825247e-05, "recarga_nao_creditada": 0.0001415780917865688, "seguranca_fraude": 6.522757763159561e-05, "recarga_saldo": 3.88922641803058e-05, "conta_pagamento_confirmacao": 0.00017423040865306017, "parceiros_ofertas": 0.0001449291614396214, "sem_correspondencia": 0.02568663908450296}, "confidence": 0.9614694250111973, "input_tokens": 679, "latency_ms": 183.77247899996974} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 97, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 249, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.007086006516938299, "marketplace_pedido": 0.0007391840959832117, "parceiros_ofertas": 0.0005421458933892949, "atendimento_humano": 0.297967648183081, "roaming_duvida": 0.0003068117875345643, "conta_explicacao": 9.406772338012893e-05, "recarga_saldo": 0.000295588908313343, "vas_contratacao": 0.0004918752242057683, "suporte_configuracao": 0.00042242986054150344, "negociacao_religacao": 0.00024043586968726675, "portabilidade": 0.0003915349201557732, "sem_correspondencia": 0.6914222710167899}, "confidence": 0.6633697502001344, "input_tokens": 578, "latency_ms": 152.17905499997642} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 108, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 287, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"marketplace_pedido": 0.0008184823806787527, "cadastro_atualizacao": 0.0006152640219095266, "plano_consulta": 0.0004441913118973092, "roaming_pacote": 0.00153276039047945, "internet_consumo": 0.0003012723093726243, "internet_problema_conexao": 0.00045742078660591706, "reclamacao_atendimento": 0.9914937311710192, "sem_correspondencia": 0.004336877628037049}, "confidence": 0.9902785499097365, "input_tokens": 488, "latency_ms": 114.15533299998515} +{"id": "g0311-oos_outra_empresa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.007924452642684751, "troca_numero": 0.003935330726672581, "roaming_duvida": 0.004204641285978723, "sem_correspondencia": 0.983935575344664}, "confidence": 0.9785807671262187, "input_tokens": 327, "latency_ms": 78.7187209999729} +{"id": "g0311-oos_outra_empresa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 142, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.010573401293015167, "desconto_retencao": 0.005731844177179667, "suporte_configuracao": 0.01805080397920765, "sem_correspondencia": 0.9656439505505975}, "confidence": 0.9541919340674633, "input_tokens": 346, "latency_ms": 84.10020700000587} +{"id": "g0311-oos_outra_empresa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.005460282470234013, "marketplace_compra": 0.002544216962512347, "conta_contestacao": 0.01019923430212562, "sem_correspondencia": 0.9817962662651281}, "confidence": 0.9757283550201707, "input_tokens": 358, "latency_ms": 85.43338700002323} +{"id": "g0311-oos_outra_empresa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_pacote": 0.017632756877169413, "reclamacao_atendimento": 0.8332869719254838, "atendimento_humano": 0.07898595699713097, "sem_correspondencia": 0.07009431420021578}, "confidence": 0.7777159625673118, "input_tokens": 331, "latency_ms": 79.30723300000864} +{"id": "g0311-oos_outra_empresa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"troca_numero": 0.0028684661382934306, "cancelamento_linha": 0.00042292812054428163, "marketplace_pedido": 0.9812746029940048, "roaming_pacote": 0.0012835537280152796, "bonus_nao_recebido": 0.00039254030128613106, "plano_consulta": 0.00016430034764046482, "suporte_chip_esim": 0.00018039460243436775, "roaming_cobranca": 0.00011152957381577724, "conta_pagamento_confirmacao": 0.0002894990403035298, "roaming_duvida": 5.03926689713499e-05, "conta_contestacao": 0.00024119399102137342, "internet_consumo": 8.616603430785802e-05, "marketplace_compra": 0.0032577497450129197, "conta_segunda_via": 0.00011454555973246049, "plano_troca": 0.00013465729235518392, "sem_correspondencia": 0.009127479862260847}, "confidence": 0.9800262431936049, "input_tokens": 677, "latency_ms": 182.0298939999816} +{"id": "g0311-oos_outra_empresa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.004606997752205967, "plano_troca": 0.0034693987668229396, "negociacao_religacao": 0.0007122801387413337, "cancelamento_linha": 0.0003673980391461455, "beneficios_consulta": 0.000758844718323632, "plano_nova_linha": 0.00031684197779390617, "conta_segunda_via": 0.00022419836801662886, "conta_vencimento": 0.00034808141309778, "recarga_saldo": 0.00275127228774339, "suporte_chip_esim": 0.0024055681460621744, "atendimento_humano": 0.19116374940039704, "sem_correspondencia": 0.7928753689916491}, "confidence": 0.7740458570817988, "input_tokens": 558, "latency_ms": 146.3615640000171} +{"id": "g0311-oos_outra_empresa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.005908973134038339, "cadastro_atualizacao": 0.004339549541906728, "vas_consulta": 0.009617974601136182, "sem_correspondencia": 0.9801335027229188}, "confidence": 0.9735113369638917, "input_tokens": 341, "latency_ms": 82.80796799999735} +{"id": "g0311-oos_outra_empresa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"bonus_nao_recebido": 0.0009429657589909181, "recarga_nao_creditada": 0.00020556704604716256, "internet_consumo": 0.0002231579424365058, "conta_contestacao": 0.00039745496261180466, "troca_numero": 0.00024148141601031028, "internet_problema_conexao": 0.0003790849439510208, "plano_nova_linha": 0.0003262155988711955, "suporte_chip_esim": 0.00019393235522479537, "negociacao_religacao": 0.0008086158004299721, "roaming_duvida": 7.014680623122051e-05, "atendimento_humano": 0.003096638785399828, "cadastro_atualizacao": 0.0009256346175403366, "recarga_realizar": 0.0006517598722824101, "vas_cancelamento": 0.0010397656126366157, "marketplace_pedido": 0.9725191588994873, "sem_correspondencia": 0.017978419581848686}, "confidence": 0.9706871028261195, "input_tokens": 648, "latency_ms": 176.44796400003315} +{"id": "g0311-oos_outra_empresa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.0074841907234385685, "internet_consumo": 0.0032236059184368683, "plano_troca": 0.004746489536778284, "sem_correspondencia": 0.9845457138213463}, "confidence": 0.9793942850951284, "input_tokens": 355, "latency_ms": 84.67923300003122} +{"id": "g0311-oos_outra_empresa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_saldo": 0.0009520707630443902, "troca_numero": 0.0006568627161761721, "portabilidade": 0.0005424870197987757, "seguranca_fraude": 0.0007060074206709693, "negociacao_divida": 0.17267007018762057, "plano_nova_linha": 0.0006827080935904916, "marketplace_compra": 0.0006517870213347159, "roaming_pacote": 0.00016087153165457704, "bonus_nao_recebido": 0.0008727153377144296, "conta_pagamento_confirmacao": 0.00201480064944013, "seguranca_perda_roubo": 0.0001892049607758329, "atendimento_humano": 0.031800452023605326, "suporte_sem_sinal": 0.0006255526330726784, "reclamacao_atendimento": 0.7831957224913931, "marketplace_pedido": 0.0015726608933311292, "sem_correspondencia": 0.0027060262567767906}, "confidence": 0.7687421039908192, "input_tokens": 659, "latency_ms": 179.82265499995265} +{"id": "g0311-oos_outra_empresa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.008306487486966403, "conta_contestacao": 0.03421539736399681, "conta_explicacao": 0.003546303778990518, "seguranca_fraude": 0.0025518318201456576, "recarga_saldo": 0.0018108636706396434, "conta_vencimento": 0.002405457036047025, "plano_consulta": 0.0020600488536676497, "bonus_nao_recebido": 0.00035653412361247755, "atendimento_humano": 0.08281038798558454, "negociacao_divida": 0.02435355877251294, "recarga_realizar": 0.005263996842502057, "sem_correspondencia": 0.8323191322653343}, "confidence": 0.8170754170167283, "input_tokens": 557, "latency_ms": 146.8595540000024} +{"id": "g0311-oos_outra_empresa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.0012767643030227567, "cadastro_atualizacao": 0.00032706351079468107, "internet_problema_conexao": 0.0005289046328656999, "conta_vencimento": 0.0003886491153701783, "conta_debito_automatico_digital": 0.0002796143479501245, "bonus_nao_recebido": 0.00023946786235882244, "recarga_nao_creditada": 0.00022808990459883405, "internet_pacote_adicional": 0.00036178919226763584, "conta_segunda_via": 0.0009639705706719877, "marketplace_pedido": 0.01752058772543401, "suporte_sem_sinal": 0.0008885778153843219, "parceiros_ofertas": 0.00012331805136110344, "roaming_pacote": 0.0006890156141185348, "desconto_retencao": 0.010491410386259229, "seguranca_fraude": 0.003062747227204928, "sem_correspondencia": 0.9626300297403371}, "confidence": 0.9601386983896931, "input_tokens": 685, "latency_ms": 184.27008300000125} +{"id": "g0313-oos_conversa-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0007894553161676463, "bonus_nao_recebido": 0.00019580981629241116, "conta_contestacao": 0.00025843519582439734, "fidelidade_resgate": 0.00033659084002085024, "recarga_realizar": 0.00017081751463940995, "internet_pacote_adicional": 0.00016381443391988014, "conta_pagamento_confirmacao": 0.00010484213206552845, "plano_consulta": 0.0002635260903065718, "roaming_pacote": 0.0002753779231059936, "internet_problema_conexao": 0.0002315292806605165, "plano_troca": 0.00016234628265128606, "conta_segunda_via": 0.0001147499394126768, "recarga_saldo": 0.0007029795488912874, "portabilidade": 0.0009330140866582842, "internet_consumo": 0.0011480987388178504, "sem_correspondencia": 0.9941486128605654}, "confidence": 0.993758520384603, "input_tokens": 632, "latency_ms": 178.1193470000062} +{"id": "g0313-oos_conversa-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0010007667044416347, "recarga_nao_creditada": 0.0002694923520483262, "atendimento_humano": 0.0002221996743178797, "bonus_nao_recebido": 0.0003795445699228815, "suporte_sem_sinal": 0.0004504111647642067, "vas_contratacao": 0.0006011335361645431, "conta_contestacao": 0.0001810891458924853, "suporte_chip_esim": 0.0001865010714864986, "beneficios_consulta": 0.0006191290730344441, "marketplace_pedido": 0.00023779758977283274, "seguranca_fraude": 0.00036090858732319253, "suporte_configuracao": 0.00011497473288591609, "conta_explicacao": 0.0003958059899843694, "negociacao_divida": 0.005665818837632553, "recarga_saldo": 0.007105024512709377, "sem_correspondencia": 0.9822094024576189}, "confidence": 0.9810233626214602, "input_tokens": 664, "latency_ms": 179.299388000004} +{"id": "g0313-oos_conversa-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.003117568045397601, "vas_contratacao": 0.0013706053676986007, "suporte_chip_esim": 0.0014790007549559117, "bonus_nao_recebido": 0.001324261458720099, "fidelidade_resgate": 0.0012366774472354649, "cancelamento_linha": 0.0004887833983836477, "desconto_retencao": 0.0002876301834236839, "sem_correspondencia": 0.990695473344185}, "confidence": 0.989366255250497, "input_tokens": 439, "latency_ms": 106.45518000001175} +{"id": "g0313-oos_conversa-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.0013929270320480094, "desconto_retencao": 0.0003373879374587813, "parceiros_ofertas": 0.00044407889911846164, "plano_troca": 0.0008357872957815827, "fidelidade_resgate": 0.000260945022267137, "bonus_nao_recebido": 0.0003886249274712602, "recarga_saldo": 0.000924581386753792, "negociacao_divida": 0.0002741877440185794, "reclamacao_atendimento": 0.003412782222989346, "roaming_duvida": 0.0011885913116923162, "roaming_cobranca": 0.000269242685170557, "internet_pacote_adicional": 0.0001458181807745447, "roaming_pacote": 0.00018249797814185438, "suporte_configuracao": 0.0024435221143728823, "beneficios_consulta": 0.003501178698914093, "sem_correspondencia": 0.9839978465630268}, "confidence": 0.9829310363338952, "input_tokens": 662, "latency_ms": 183.34137000005057} +{"id": "g0313-oos_conversa-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.003947251401548037, "internet_consumo": 0.001362996385444911, "internet_problema_conexao": 0.001182708202804834, "vas_cancelamento": 0.0010264332605167666, "vas_consulta": 0.0006227470269108906, "fidelidade_pontos": 0.0035661311892890815, "suporte_configuracao": 0.0008803297034383707, "atendimento_humano": 0.014458970053093639, "suporte_chip_esim": 0.004870150831367323, "negociacao_religacao": 0.00068816275116146, "conta_segunda_via": 0.001105705078107056, "reclamacao_atendimento": 0.10090739819985357, "suporte_sem_sinal": 0.00047127484497169346, "recarga_saldo": 0.004917097389546153, "marketplace_compra": 0.0009858806590141713, "sem_correspondencia": 0.8590067630229321}, "confidence": 0.8496072138911276, "input_tokens": 675, "latency_ms": 183.11918699998841} +{"id": "g0313-oos_conversa-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.01057299479287224, "vas_cancelamento": 0.0019304469943675893, "atendimento_humano": 0.0012128068613117004, "beneficios_consulta": 0.0007422752664131911, "portabilidade": 0.0007071609127071687, "suporte_configuracao": 0.00015926355022457257, "parceiros_ofertas": 0.0005160249852085329, "internet_pacote_adicional": 0.0003943081540585943, "negociacao_divida": 0.0037935310918355584, "desconto_retencao": 0.001132698471548863, "internet_problema_conexao": 0.004370018433489168, "sem_correspondencia": 0.9744684704859629}, "confidence": 0.972147422348323, "input_tokens": 520, "latency_ms": 137.22778699997207} +{"id": "g0313-oos_conversa-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.13558700369507734, "plano_consulta": 0.007089499494159662, "roaming_duvida": 0.03513964236291529, "vas_consulta": 0.0061072831394633886, "internet_consumo": 0.10382029689925906, "recarga_saldo": 0.0061899641864358815, "negociacao_religacao": 0.002086875770682472, "sem_correspondencia": 0.703979434452007}, "confidence": 0.6616907822308651, "input_tokens": 411, "latency_ms": 105.55413700001282} +{"id": "g0313-oos_conversa-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.03727508137114673, "vas_contratacao": 0.034666731092397804, "recarga_nao_creditada": 0.03625009459511559, "sem_correspondencia": 0.8918080929413399}, "confidence": 0.8557441239217866, "input_tokens": 313, "latency_ms": 78.10205699996686} +{"id": "g0313-oos_conversa-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.01670215845779708, "bonus_nao_recebido": 0.005850394451614659, "internet_pacote_adicional": 0.008529265241147074, "sem_correspondencia": 0.9689181818494412}, "confidence": 0.9585575757992548, "input_tokens": 319, "latency_ms": 78.10149200003025} +{"id": "g0313-oos_conversa-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.018583886107199323, "vas_cancelamento": 0.00626908959483633, "suporte_sem_sinal": 0.15165267408466443, "sem_correspondencia": 0.8234943502132999}, "confidence": 0.7646591336177332, "input_tokens": 325, "latency_ms": 79.20187199999873} +{"id": "g0313-oos_conversa-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.00393168243939844, "suporte_sem_sinal": 0.0011284549275771682, "roaming_pacote": 0.0011094130128333766, "marketplace_compra": 0.0006930410314081538, "plano_nova_linha": 0.00046388167638237787, "seguranca_fraude": 0.00013905253262961342, "marketplace_pedido": 0.00023888103052648583, "negociacao_religacao": 0.0002718126867401689, "internet_pacote_adicional": 0.0026410785054803597, "reclamacao_atendimento": 0.002753546257330667, "desconto_retencao": 0.00040060746539870816, "sem_correspondencia": 0.9862285484342945}, "confidence": 0.9849765982919575, "input_tokens": 544, "latency_ms": 174.86757900002203} +{"id": "g0313-oos_conversa-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.07929325482728429, "vas_consulta": 0.028984696335598727, "troca_numero": 0.10105638654100436, "sem_correspondencia": 0.7906656622961126}, "confidence": 0.7208875497281501, "input_tokens": 308, "latency_ms": 76.7349629999785} +{"id": "g0316-oos_conversa-emocional-4-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"plano_nova_linha": 0.002297557408000653, "suporte_configuracao": 0.00010665677564854933, "fidelidade_resgate": 7.684001848100257e-05, "marketplace_pedido": 0.00024310705264547278, "bonus_nao_recebido": 0.00029967625779001283, "vas_cancelamento": 0.000594936493504139, "roaming_duvida": 0.0001823811604876102, "conta_debito_automatico_digital": 0.0005098223969588073, "reclamacao_atendimento": 0.4764607080948945, "suporte_sem_sinal": 0.002368373531911269, "atendimento_humano": 0.45283905539620284, "conta_explicacao": 0.0004333909656687751, "recarga_nao_creditada": 6.612189543082515e-05, "negociacao_religacao": 0.00037498671632768554, "fidelidade_pontos": 0.00011847470052564723, "sem_correspondencia": 0.06302791113552218}, "confidence": 0.44155808863455415, "input_tokens": 670, "latency_ms": 181.5550970000004} +{"id": "g0316-oos_conversa-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.005186650803026801, "conta_contestacao": 0.009733669374815594, "marketplace_compra": 0.0011227428668865985, "roaming_duvida": 0.0016241683338129624, "plano_troca": 0.0016581650571104746, "negociacao_divida": 0.008899288309218333, "recarga_saldo": 0.0025400730758663908, "recarga_nao_creditada": 0.0007098443962996083, "troca_numero": 0.0007351665937551793, "cadastro_atualizacao": 0.0005075371266719485, "conta_segunda_via": 0.0003151622144823888, "bonus_nao_recebido": 0.0001957935793838986, "roaming_pacote": 0.0009523448458110867, "suporte_sem_sinal": 0.06961065090681338, "fidelidade_resgate": 0.0037815409261151944, "sem_correspondencia": 0.8924272015899302}, "confidence": 0.8852556816959255, "input_tokens": 640, "latency_ms": 172.17456800000264} +{"id": "g0316-oos_conversa-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_realizar": 0.015376321448599234, "negociacao_religacao": 0.0008938572615170688, "internet_problema_conexao": 0.8826892309709372, "roaming_duvida": 0.002712422035556919, "atendimento_humano": 0.0025634950509771316, "beneficios_consulta": 0.00015392180425118825, "conta_debito_automatico_digital": 0.0002888412955931458, "conta_contestacao": 5.7216353558932696e-05, "seguranca_fraude": 0.0003805715787949258, "troca_numero": 4.9522530032361444e-05, "bonus_nao_recebido": 0.0005982217319559772, "roaming_pacote": 5.30223572903192e-05, "portabilidade": 4.487298367155809e-05, "marketplace_compra": 0.0002460278083276099, "internet_consumo": 0.001587154536831984, "sem_correspondencia": 0.09230530025210465}, "confidence": 0.8748685130356663, "input_tokens": 622, "latency_ms": 166.93857999996453} +{"id": "g0316-oos_conversa-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 27, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"plano_troca": 0.015162815652147598, "suporte_sem_sinal": 0.0005571362633639495, "vas_contratacao": 0.0008711832222398333, "beneficios_consulta": 0.0009435655083309678, "roaming_duvida": 0.0017315380290583516, "seguranca_fraude": 0.000469755027659474, "plano_consulta": 0.01840327729467284, "suporte_chip_esim": 0.0002361349123698516, "reclamacao_atendimento": 0.5379084529255406, "seguranca_perda_roubo": 0.0005179355956339742, "roaming_pacote": 0.002782732771513199, "sem_correspondencia": 0.42041547279746944}, "confidence": 0.4959001304642261, "input_tokens": 549, "latency_ms": 143.81920300002093} +{"id": "g0316-oos_conversa-emocional-4-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.006543299819333081, "atendimento_humano": 0.006069572941061197, "recarga_nao_creditada": 0.0030965803869602306, "negociacao_divida": 0.000600134063096433, "conta_segunda_via": 0.0015762022390925221, "suporte_sem_sinal": 0.04284944106714809, "reclamacao_atendimento": 0.011427410694556257, "plano_nova_linha": 0.0007003829992309233, "internet_consumo": 0.0052498728949209525, "fidelidade_resgate": 0.00087957526762146, "roaming_cobranca": 0.0011475522589287541, "sem_correspondencia": 0.9198599753680502}, "confidence": 0.9125745185833275, "input_tokens": 520, "latency_ms": 137.281608999956} +{"id": "g0316-oos_conversa-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0025302540195153863, "cancelamento_linha": 0.0008134093523196062, "cadastro_atualizacao": 0.0004453461439217464, "fidelidade_resgate": 0.0005402056495410117, "marketplace_pedido": 0.0005968757700743397, "recarga_nao_creditada": 0.0002948081326537417, "negociacao_divida": 0.0004063059530396781, "suporte_sem_sinal": 0.0008974003167042977, "roaming_pacote": 0.0017772967245121949, "bonus_nao_recebido": 0.0007150122182351015, "reclamacao_atendimento": 0.21489506923088328, "suporte_configuracao": 0.000207498808372276, "portabilidade": 0.0004135309098548359, "plano_troca": 0.0038952938290313785, "parceiros_ofertas": 0.0010973148941609222, "sem_correspondencia": 0.7704743780471802}, "confidence": 0.7551726699169923, "input_tokens": 626, "latency_ms": 169.412981999983} +{"id": "g0316-oos_conversa-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0073784808987133795, "conta_explicacao": 0.00529733624622577, "plano_troca": 0.010187048109676052, "plano_consulta": 0.004328948179411724, "cadastro_atualizacao": 0.004423714290950364, "roaming_duvida": 0.002622092765733784, "conta_pagamento_confirmacao": 0.0013976487765304671, "sem_correspondencia": 0.9643647307327584}, "confidence": 0.9592739779802953, "input_tokens": 425, "latency_ms": 103.83547300000373} +{"id": "g0316-oos_conversa-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.011884069764108959, "negociacao_divida": 0.003202544842955918, "recarga_nao_creditada": 0.003242918512564939, "conta_segunda_via": 0.002252658294722426, "parceiros_ofertas": 0.0009118973468584067, "negociacao_religacao": 0.002030608459540802, "marketplace_compra": 0.00036844615870570334, "sem_correspondencia": 0.9761068566205429}, "confidence": 0.9726935504234774, "input_tokens": 422, "latency_ms": 103.37599199999659} +{"id": "g0316-oos_conversa-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0064183068008273865, "cancelamento_linha": 0.008196286680189317, "conta_segunda_via": 0.0066769433686594175, "sem_correspondencia": 0.9787084631503239}, "confidence": 0.9716112842004319, "input_tokens": 310, "latency_ms": 77.92966800002432} +{"id": "g0316-oos_conversa-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.0036215722023289895, "recarga_nao_creditada": 0.0011351738908847732, "parceiros_ofertas": 0.00040955116938855973, "portabilidade": 0.0004059263337937645, "cancelamento_linha": 0.23018067899899872, "internet_consumo": 0.0009608207181064081, "internet_problema_conexao": 0.22424843191395086, "fidelidade_pontos": 0.0003026096903666918, "conta_pagamento_confirmacao": 0.00123508143824036, "vas_consulta": 0.0004132186198407794, "conta_vencimento": 0.0007581091880689329, "sem_correspondencia": 0.5363288258360311}, "confidence": 0.4941769009120339, "input_tokens": 491, "latency_ms": 122.28383699999767} +{"id": "g0316-oos_conversa-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.009225098702773035, "vas_consulta": 0.005595894872100991, "roaming_cobranca": 0.006944310729417282, "sem_correspondencia": 0.9782346956957088}, "confidence": 0.970979594260945, "input_tokens": 298, "latency_ms": 78.51369200000136} +{"id": "g0316-oos_conversa-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.004953379730528956, "cancelamento_linha": 0.0003797625276235522, "seguranca_fraude": 0.0006521429144452818, "troca_numero": 0.0008439054557390386, "reclamacao_atendimento": 0.18498452666930829, "conta_explicacao": 0.002835525796058854, "recarga_nao_creditada": 0.00042805811096809283, "roaming_duvida": 0.00020322493779277435, "negociacao_religacao": 0.002980062684692759, "internet_problema_conexao": 0.0006849089635923289, "conta_vencimento": 0.0005327452164336744, "roaming_pacote": 0.0003791683102367731, "roaming_cobranca": 0.0005282279605298196, "fidelidade_pontos": 0.001170936262555716, "suporte_configuracao": 0.003552224230919334, "sem_correspondencia": 0.7948912002285747}, "confidence": 0.7812172802438131, "input_tokens": 620, "latency_ms": 167.95223299999407} +{"id": "g0318-oos_conversa-indireto_multiplo-6-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.002422203358634408, "vas_contratacao": 0.0004862511394513733, "suporte_chip_esim": 0.000647006549991554, "reclamacao_atendimento": 0.0007205685502486411, "seguranca_fraude": 0.0006288109082994673, "cadastro_atualizacao": 0.0005966076943005638, "conta_explicacao": 0.00030586655786810486, "conta_segunda_via": 0.00019588456342639843, "seguranca_perda_roubo": 0.0007731213508895322, "fidelidade_pontos": 0.0010980423825795603, "suporte_sem_sinal": 0.006322908753122505, "conta_vencimento": 0.0002857759777963246, "plano_consulta": 0.00549826027407713, "portabilidade": 0.002696264401495629, "marketplace_pedido": 0.0009540794597867682, "sem_correspondencia": 0.9763683480780321}, "confidence": 0.9747929046165675, "input_tokens": 664, "latency_ms": 180.4614010000023} +{"id": "g0318-oos_conversa-indireto_multiplo-6-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0016632614720403223, "cadastro_atualizacao": 0.0004974617907202144, "conta_debito_automatico_digital": 0.0006446265542702154, "internet_problema_conexao": 0.0007021687698359667, "vas_contratacao": 0.00025303931169859265, "vas_consulta": 0.00185051354856043, "roaming_cobranca": 0.00035514443998926974, "beneficios_consulta": 0.00026927906713758665, "roaming_duvida": 0.0024594495561603984, "plano_troca": 0.0012366234463827472, "roaming_pacote": 0.00029403336596863953, "portabilidade": 6.31273026222152e-05, "internet_consumo": 0.000675499049122096, "desconto_retencao": 0.0020896998225813546, "vas_cancelamento": 0.003733985680182964, "sem_correspondencia": 0.983212086822727}, "confidence": 0.9820928926109088, "input_tokens": 643, "latency_ms": 176.68321200000037} +{"id": "g0318-oos_conversa-indireto_multiplo-6-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.002450864064848964, "suporte_sem_sinal": 0.0004905389601824827, "fidelidade_resgate": 0.0005328570122434335, "conta_segunda_via": 0.0004934550601758163, "vas_consulta": 0.0005516150971645475, "internet_problema_conexao": 0.0001267374756830094, "negociacao_religacao": 0.00014643467992156997, "cadastro_atualizacao": 0.00013248360656724573, "negociacao_divida": 0.0006326605647765429, "desconto_retencao": 0.0002594239545107259, "conta_explicacao": 0.00048282886187875725, "sem_correspondencia": 0.993700100662047}, "confidence": 0.9931273825404148, "input_tokens": 530, "latency_ms": 143.35947600000054} +{"id": "g0318-oos_conversa-indireto_multiplo-6-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0014445669460929928, "suporte_chip_esim": 0.0003716410290170972, "fidelidade_resgate": 0.0006522618264314598, "beneficios_consulta": 0.0005364471740006506, "parceiros_ofertas": 0.0002411455927815636, "vas_cancelamento": 0.00048416589201772693, "conta_debito_automatico_digital": 0.00035612779242952714, "vas_consulta": 0.00043993740064162545, "suporte_sem_sinal": 0.0031085415331641086, "negociacao_religacao": 0.00044099637632960564, "marketplace_compra": 0.00025627302614632957, "cadastro_atualizacao": 0.00012502787397580754, "plano_consulta": 0.0013145169516031831, "seguranca_perda_roubo": 0.005877229938459558, "conta_contestacao": 0.0023260495043725938, "sem_correspondencia": 0.9820250711425361}, "confidence": 0.9808267425520385, "input_tokens": 654, "latency_ms": 177.73695099998577} +{"id": "g0318-oos_conversa-indireto_multiplo-6-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.0052172637226691855, "suporte_sem_sinal": 0.0013661958712874336, "beneficios_consulta": 0.00196721695834469, "roaming_pacote": 0.0017045329877620377, "desconto_retencao": 0.00193249952581894, "bonus_nao_recebido": 0.0005124480644972139, "plano_troca": 0.0006487842631680845, "sem_correspondencia": 0.9866510586064524}, "confidence": 0.9847440669788028, "input_tokens": 414, "latency_ms": 105.12352599999986} +{"id": "g0318-oos_conversa-indireto_multiplo-6-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.001294948761436993, "conta_vencimento": 0.0004483341679350547, "suporte_configuracao": 0.000551384193554685, "atendimento_humano": 0.000875434392574731, "desconto_retencao": 0.0004453290974423426, "recarga_nao_creditada": 0.00034704763673690144, "plano_consulta": 0.0003194062413443937, "internet_pacote_adicional": 0.000266076442795149, "plano_nova_linha": 0.0005390728565853501, "plano_troca": 0.0002969390101580091, "vas_consulta": 0.000216211368219354, "internet_problema_conexao": 0.00011665753070502661, "marketplace_pedido": 0.0001709881797443889, "bonus_nao_recebido": 0.003087815655698496, "conta_contestacao": 0.0024589809364248395, "sem_correspondencia": 0.9885653735286443}, "confidence": 0.9878030650972206, "input_tokens": 626, "latency_ms": 171.2866839999947} +{"id": "g0318-oos_conversa-indireto_multiplo-6-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.002067778046810767, "cancelamento_linha": 0.0006957900777297349, "suporte_sem_sinal": 0.0009636519345065957, "desconto_retencao": 0.0005130082043009055, "vas_cancelamento": 0.000575338074079012, "marketplace_compra": 0.0006184013109957286, "plano_troca": 0.00044269306602705706, "conta_debito_automatico_digital": 0.0004840758852786534, "troca_numero": 0.0008425132613095823, "vas_contratacao": 0.0015087110815708415, "suporte_configuracao": 0.00018266210571203122, "recarga_nao_creditada": 0.00033886242218247463, "conta_pagamento_confirmacao": 0.0007890875060214298, "conta_segunda_via": 0.010070095335476238, "fidelidade_pontos": 0.0031440775760088217, "sem_correspondencia": 0.9767632541119902}, "confidence": 0.9752141377194561, "input_tokens": 643, "latency_ms": 177.0464140000172} +{"id": "g0318-oos_conversa-indireto_multiplo-6-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0020238370058880913, "negociacao_divida": 0.0013775674658655648, "conta_pagamento_confirmacao": 0.002692310911303485, "sem_correspondencia": 0.9939062846169429}, "confidence": 0.9918750461559237, "input_tokens": 312, "latency_ms": 76.91652500000146} +{"id": "g0318-oos_conversa-indireto_multiplo-6-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.0009348395220821598, "conta_debito_automatico_digital": 0.0002805098979867623, "suporte_chip_esim": 0.00023448009273237995, "seguranca_fraude": 0.00022614984828469924, "roaming_cobranca": 0.0001459253373504507, "conta_segunda_via": 0.00026170446039665686, "roaming_duvida": 0.0001675641787643502, "conta_explicacao": 0.00021843132917335852, "reclamacao_atendimento": 0.0005072015568640698, "fidelidade_resgate": 0.00021122608423832363, "roaming_pacote": 0.0002277551680083508, "plano_nova_linha": 0.00010193080643792282, "vas_contratacao": 0.00016830601732370468, "desconto_retencao": 0.002184134220298818, "seguranca_perda_roubo": 0.0012808413141127829, "sem_correspondencia": 0.9928490001659452}, "confidence": 0.9923722668436749, "input_tokens": 673, "latency_ms": 183.44055000000026} +{"id": "g0318-oos_conversa-indireto_multiplo-6-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.003270159063247516, "cancelamento_linha": 0.0006807768709776362, "negociacao_religacao": 0.0008624978172813366, "portabilidade": 0.0005975538684515781, "recarga_nao_creditada": 0.0008721197230294828, "roaming_pacote": 0.0009638720564322269, "vas_cancelamento": 0.00022930283900585437, "desconto_retencao": 0.0003825092302047299, "internet_consumo": 0.00220042046035725, "conta_pagamento_confirmacao": 0.0013199280866565148, "reclamacao_atendimento": 0.00018808551960317751, "recarga_realizar": 0.00022308331816393184, "beneficios_consulta": 0.00031406012045870905, "suporte_sem_sinal": 0.020346099857453594, "fidelidade_pontos": 0.006966987663286173, "sem_correspondencia": 0.9605825435053903}, "confidence": 0.9579547130724162, "input_tokens": 623, "latency_ms": 167.2926480000001} +{"id": "g0318-oos_conversa-indireto_multiplo-6-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 15, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0037455242933738774, "atendimento_humano": 0.0029639286147168293, "conta_pagamento_confirmacao": 0.003231224913877635, "suporte_sem_sinal": 0.006533319592855458, "roaming_pacote": 0.0033634079056040515, "recarga_realizar": 0.001516353742558905, "conta_debito_automatico_digital": 0.00047479738282507996, "sem_correspondencia": 0.9781714435541882}, "confidence": 0.9750530783476437, "input_tokens": 404, "latency_ms": 104.95869799996171} +{"id": "g0318-oos_conversa-indireto_multiplo-6-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.0033309809628591027, "reclamacao_atendimento": 0.0017634151985706599, "conta_segunda_via": 0.002692032776549809, "cadastro_atualizacao": 0.0013750980819616531, "roaming_pacote": 0.0016429040360063962, "seguranca_perda_roubo": 0.00029774252664998706, "conta_debito_automatico_digital": 0.0003968062618088598, "sem_correspondencia": 0.9885010201555935}, "confidence": 0.9868583087492497, "input_tokens": 441, "latency_ms": 105.41059599995606} +{"id": "g0320-oos_conversa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0025895950429472704, "recarga_nao_creditada": 0.0007065691216011227, "recarga_realizar": 0.0005969155535650376, "plano_troca": 0.0004894555326637288, "fidelidade_pontos": 0.00030030904483775657, "troca_numero": 0.00011378494212272088, "conta_segunda_via": 0.0001731920110540129, "conta_debito_automatico_digital": 0.00013216200474900036, "cadastro_atualizacao": 0.0008226502442940882, "beneficios_consulta": 0.00027405608971374306, "suporte_configuracao": 0.00020491058347494337, "sem_correspondencia": 0.9935963998289766}, "confidence": 0.9930142543588836, "input_tokens": 533, "latency_ms": 143.44642300000032} +{"id": "g0320-oos_conversa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0051215646571339535, "parceiros_ofertas": 0.0009279754493455736, "bonus_nao_recebido": 0.0003660620274168421, "suporte_chip_esim": 0.0006932083913723664, "fidelidade_resgate": 0.0005092866873329797, "recarga_nao_creditada": 0.00024258991713785156, "recarga_saldo": 0.0005628087938517729, "conta_vencimento": 0.0002043517275953512, "internet_pacote_adicional": 0.0008836716873518416, "cancelamento_linha": 0.0010193585599991334, "conta_contestacao": 0.0007285471757170256, "sem_correspondencia": 0.9887405749257453}, "confidence": 0.9877169908280858, "input_tokens": 511, "latency_ms": 121.92065399995045} +{"id": "g0320-oos_conversa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.005351079122743871, "conta_pagamento_confirmacao": 0.0015936803599137424, "troca_numero": 0.0008974229338520642, "atendimento_humano": 0.0006744030178728799, "cancelamento_linha": 0.0006844254948699427, "marketplace_pedido": 0.00016026283867908808, "seguranca_fraude": 0.00016288739661763564, "conta_contestacao": 0.00019180968621722481, "portabilidade": 0.0019979538659399246, "negociacao_divida": 0.0006915337108800465, "fidelidade_pontos": 0.0005333293350380525, "sem_correspondencia": 0.9870612122373755}, "confidence": 0.9858849588044097, "input_tokens": 512, "latency_ms": 124.03080299998237} +{"id": "g0320-oos_conversa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.006033844451859733, "conta_segunda_via": 0.0028645688633184875, "conta_explicacao": 0.002364419136403856, "recarga_nao_creditada": 0.0018339517571348358, "fidelidade_resgate": 0.0007096288537064163, "conta_pagamento_confirmacao": 0.007474399405731288, "recarga_realizar": 0.0004949849617797897, "sem_correspondencia": 0.9782242025700656}, "confidence": 0.9751133743657893, "input_tokens": 419, "latency_ms": 105.14860699998962} +{"id": "g0320-oos_conversa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.003125247069852942, "seguranca_perda_roubo": 0.0012424422666415694, "cancelamento_linha": 0.0019447534992560488, "vas_consulta": 0.001476310053319672, "conta_pagamento_confirmacao": 0.001600978871390404, "suporte_sem_sinal": 0.0021902715223025135, "troca_numero": 0.0005975091320431534, "sem_correspondencia": 0.9878224875851936}, "confidence": 0.986082842954507, "input_tokens": 407, "latency_ms": 106.32220500002632} +{"id": "g0320-oos_conversa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.006596773486175153, "cancelamento_linha": 0.001136710697543331, "fidelidade_resgate": 0.0008047236523740191, "negociacao_divida": 0.0009857499056695428, "seguranca_perda_roubo": 0.000764804621690862, "bonus_nao_recebido": 0.00024073105328707684, "parceiros_ofertas": 0.00016371373093308037, "internet_pacote_adicional": 0.0001653312088084802, "vas_contratacao": 0.0007707052972371719, "roaming_duvida": 0.00020771222910619415, "negociacao_religacao": 0.0010297093392823847, "sem_correspondencia": 0.9871333347778928}, "confidence": 0.9859636379395195, "input_tokens": 510, "latency_ms": 122.71384500002114} +{"id": "g0320-oos_conversa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.016757177504750972, "cadastro_atualizacao": 0.006551512186395025, "suporte_configuracao": 0.0073098483308260565, "sem_correspondencia": 0.969381461978028}, "confidence": 0.9591752826373705, "input_tokens": 305, "latency_ms": 77.59335900004771} +{"id": "g0320-oos_conversa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.003422235012416171, "vas_cancelamento": 0.0017401285539712283, "internet_pacote_adicional": 0.0009237686397196551, "vas_consulta": 0.0015997117547114517, "marketplace_compra": 0.0005799161772720784, "fidelidade_pontos": 0.0009273624998525634, "fidelidade_resgate": 0.00037048220564494334, "vas_contratacao": 0.00029908974491539846, "plano_nova_linha": 0.0015104728632594502, "roaming_cobranca": 0.008913010116689424, "recarga_nao_creditada": 0.001079604671078001, "desconto_retencao": 0.012069231178356342, "conta_pagamento_confirmacao": 0.0009931647409653845, "troca_numero": 0.0033671689824107424, "cancelamento_linha": 0.013756311408698534, "sem_correspondencia": 0.9484483414500386}, "confidence": 0.9450115642133745, "input_tokens": 614, "latency_ms": 166.12254000000348} +{"id": "g0320-oos_conversa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.0019078488162668622, "roaming_duvida": 0.00037929567232413374, "recarga_saldo": 0.00044380879522654853, "roaming_cobranca": 0.0005206916990589833, "marketplace_compra": 0.00021807556097739532, "cancelamento_linha": 0.0003096657078174857, "suporte_chip_esim": 0.00034994712010970406, "plano_troca": 0.00016819494127584325, "negociacao_divida": 0.000615466268778974, "seguranca_fraude": 0.00028360453751785587, "atendimento_humano": 0.0009689423716224696, "bonus_nao_recebido": 0.00017860719280715772, "negociacao_religacao": 0.00039965749152403814, "portabilidade": 0.00398801232078013, "conta_pagamento_confirmacao": 0.0036432530841462455, "sem_correspondencia": 0.9856249284197662}, "confidence": 0.9846665903144173, "input_tokens": 656, "latency_ms": 176.20003999996925} +{"id": "g0320-oos_conversa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.016488695925058517, "portabilidade": 0.00306781993861497, "internet_consumo": 0.0024393416922921787, "roaming_cobranca": 0.0019759666733516106, "marketplace_pedido": 0.0019496317128108761, "conta_vencimento": 0.0005746728704876896, "seguranca_fraude": 0.00229983391227971, "cadastro_atualizacao": 0.0004241552556747444, "conta_explicacao": 0.06763782705643247, "conta_debito_automatico_digital": 0.005741962824360602, "recarga_nao_creditada": 0.0014622788912464371, "sem_correspondencia": 0.8959378132473903}, "confidence": 0.8864776144516985, "input_tokens": 523, "latency_ms": 141.47578400002203} +{"id": "g0320-oos_conversa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.034518925941564166, "internet_pacote_adicional": 0.013491429427834187, "roaming_cobranca": 0.02002036306068871, "sem_correspondencia": 0.9319692815699129}, "confidence": 0.9092923754265505, "input_tokens": 295, "latency_ms": 75.01280700000734} +{"id": "g0320-oos_conversa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.001514984875618698, "marketplace_pedido": 0.0004562394924528043, "conta_segunda_via": 0.0003147225408131483, "troca_numero": 0.0006755465653271488, "bonus_nao_recebido": 0.0008197494678575838, "internet_consumo": 0.0003781038258977017, "conta_explicacao": 0.00019043647724153174, "conta_vencimento": 0.00019254241331641842, "roaming_duvida": 0.00047148856187942704, "recarga_nao_creditada": 0.0008251272645701997, "vas_contratacao": 0.00010996514488167305, "parceiros_ofertas": 7.191745339312197e-05, "vas_cancelamento": 0.0007566668209895459, "internet_problema_conexao": 0.10577010729947199, "plano_consulta": 0.003127005589523995, "sem_correspondencia": 0.884325396206765}, "confidence": 0.8766137559538827, "input_tokens": 620, "latency_ms": 167.03875100000687} +{"id": "g0321-oos_desabafo-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.007296946489459319, "fidelidade_pontos": 0.002735377854683716, "internet_problema_conexao": 0.039957742914808136, "sem_correspondencia": 0.9500099327410488}, "confidence": 0.9333465769880651, "input_tokens": 318, "latency_ms": 77.21451800000523} +{"id": "g0321-oos_desabafo-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.01026912195214125, "marketplace_pedido": 0.0010476481520906903, "vas_consulta": 0.0013165507669077512, "internet_consumo": 0.002048786916669506, "fidelidade_pontos": 0.0008410466138838945, "bonus_nao_recebido": 0.0008843018231667103, "portabilidade": 0.0003370131846333657, "plano_troca": 0.00018249286993703398, "parceiros_ofertas": 0.0006356471015106668, "fidelidade_resgate": 0.00024732149011723217, "roaming_duvida": 0.00019793664189181434, "roaming_pacote": 0.00019898479950409927, "cadastro_atualizacao": 0.0004555867433106922, "seguranca_fraude": 0.0031725197334787564, "recarga_nao_creditada": 0.006473924541761778, "sem_correspondencia": 0.9716911166689947}, "confidence": 0.9698038577802612, "input_tokens": 646, "latency_ms": 177.51315800001066} +{"id": "g0321-oos_desabafo-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.26053738769582696, "recarga_nao_creditada": 0.018281113877578605, "marketplace_pedido": 0.011552416245219384, "sem_correspondencia": 0.7096290821813751}, "confidence": 0.6128387762418335, "input_tokens": 302, "latency_ms": 76.35792100001026} +{"id": "g0321-oos_desabafo-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.014103808795808553, "cancelamento_linha": 0.01869885176915164, "plano_consulta": 0.00945634169875557, "sem_correspondencia": 0.9577409977362843}, "confidence": 0.9436546636483789, "input_tokens": 302, "latency_ms": 79.60333199997649} +{"id": "g0321-oos_desabafo-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.016721819859995275, "recarga_nao_creditada": 0.008323879110868182, "negociacao_religacao": 0.0090704512647571, "fidelidade_pontos": 0.003849948657383966, "vas_consulta": 0.00729340897167554, "plano_troca": 0.018043796109573643, "vas_cancelamento": 0.0020356993682919614, "sem_correspondencia": 0.9346609966574544}, "confidence": 0.9253268533228048, "input_tokens": 414, "latency_ms": 108.73100099996691} +{"id": "g0321-oos_desabafo-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.0026991959999874164, "plano_nova_linha": 0.0008226753776400186, "cadastro_atualizacao": 0.00048300642059582864, "seguranca_perda_roubo": 0.00021381220375841633, "negociacao_religacao": 0.0005072306529485847, "suporte_chip_esim": 0.0001544109594701367, "portabilidade": 0.0005111801489931798, "negociacao_divida": 0.00024573306267609954, "troca_numero": 0.0007383231777107724, "plano_consulta": 0.0030643034724910493, "conta_segunda_via": 0.0009614427142104223, "sem_correspondencia": 0.9895986858095182}, "confidence": 0.9886531117922016, "input_tokens": 527, "latency_ms": 142.36478399999442} +{"id": "g0321-oos_desabafo-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.041714407708737834, "portabilidade": 0.059942263024114525, "conta_contestacao": 0.005191726438832788, "plano_consulta": 0.0023254692208132654, "recarga_realizar": 0.0021411869850205953, "recarga_nao_creditada": 0.0007472183188566357, "vas_contratacao": 0.00047297134524597876, "roaming_pacote": 0.009446323976346293, "seguranca_perda_roubo": 0.0008842978413871588, "marketplace_pedido": 0.001214107209766815, "seguranca_fraude": 0.0017551620833879914, "sem_correspondencia": 0.8741648658474902}, "confidence": 0.8627253081972621, "input_tokens": 531, "latency_ms": 143.56765299999097} +{"id": "g0321-oos_desabafo-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.006227755953454401, "seguranca_fraude": 0.0007974480979669526, "suporte_sem_sinal": 0.0027747802860196734, "internet_pacote_adicional": 0.0013342871395095506, "reclamacao_atendimento": 0.29718865783848863, "vas_consulta": 0.0016350545860281819, "roaming_cobranca": 0.0003594952683179158, "sem_correspondencia": 0.6896825208302146}, "confidence": 0.6453514523773881, "input_tokens": 425, "latency_ms": 103.1291749999923} +{"id": "g0321-oos_desabafo-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.03198540606076457, "beneficios_consulta": 0.026525394494070587, "vas_cancelamento": 0.014959895232886718, "sem_correspondencia": 0.9265293042122781}, "confidence": 0.9020390722830375, "input_tokens": 312, "latency_ms": 79.13433699997086} +{"id": "g0321-oos_desabafo-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.02990098931070563, "internet_problema_conexao": 0.02717441598223884, "suporte_chip_esim": 0.035815281861430216, "sem_correspondencia": 0.9071093128456253}, "confidence": 0.8761457504608338, "input_tokens": 305, "latency_ms": 76.96038699998553} +{"id": "g0321-oos_desabafo-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.019500298097437186, "vas_contratacao": 0.009694466694992332, "internet_consumo": 0.03189448763211652, "plano_troca": 0.01675652788453019, "vas_consulta": 0.05170769261223558, "recarga_saldo": 0.006222703676575373, "marketplace_pedido": 0.0006298069530787946, "sem_correspondencia": 0.8635940164490341}, "confidence": 0.8441074473703247, "input_tokens": 415, "latency_ms": 106.49300200003609} +{"id": "g0321-oos_desabafo-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.008280765762696691, "vas_cancelamento": 0.003075991113865315, "conta_pagamento_confirmacao": 0.004053234194328771, "roaming_duvida": 0.002162037160263902, "fidelidade_pontos": 0.003146299058047868, "fidelidade_resgate": 0.0007136264084296656, "bonus_nao_recebido": 0.0005497648062261722, "sem_correspondencia": 0.9780182814961416}, "confidence": 0.9748780359955903, "input_tokens": 438, "latency_ms": 105.46457599997439} +{"id": "g0323-oos_desabafo-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.00864786453333942, "negociacao_divida": 0.0029731487202749726, "fidelidade_resgate": 0.003655375659100465, "parceiros_ofertas": 0.0020902839994441113, "negociacao_religacao": 0.004838018357845287, "marketplace_compra": 0.0019729467925909583, "suporte_chip_esim": 0.002022714894531626, "sem_correspondencia": 0.9737996470428731}, "confidence": 0.9700567394775693, "input_tokens": 431, "latency_ms": 104.39203099997485} +{"id": "g0323-oos_desabafo-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0036464792530571492, "reclamacao_atendimento": 0.07699363276931974, "plano_troca": 0.0014912678120252898, "roaming_cobranca": 0.0017585913395568415, "internet_pacote_adicional": 0.00162504193424746, "conta_debito_automatico_digital": 0.0042675084732261325, "vas_cancelamento": 0.0003213745088880373, "conta_explicacao": 0.0002593986609059321, "seguranca_fraude": 0.0003420710437370231, "atendimento_humano": 0.0365068441605064, "conta_segunda_via": 0.00023555914630745537, "plano_consulta": 6.795395859700449e-05, "cadastro_atualizacao": 0.00030672789506364675, "roaming_duvida": 0.0012869614268957205, "fidelidade_resgate": 0.0008173725835943837, "sem_correspondencia": 0.8700732150340718}, "confidence": 0.8614114293696765, "input_tokens": 677, "latency_ms": 182.86977400003934} +{"id": "g0323-oos_desabafo-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.003418325828327616, "seguranca_perda_roubo": 0.0014928184274942686, "recarga_realizar": 0.002011218218979215, "cadastro_atualizacao": 0.0010102986045845074, "beneficios_consulta": 0.0014051047676469893, "conta_segunda_via": 0.0005940558986219776, "internet_problema_conexao": 0.0016182090929807336, "sem_correspondencia": 0.9884499691613647}, "confidence": 0.9867999647558454, "input_tokens": 431, "latency_ms": 104.48640300000989} +{"id": "g0323-oos_desabafo-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.004528256710074549, "seguranca_perda_roubo": 0.0022176549203822378, "plano_consulta": 0.0028589714474902697, "recarga_realizar": 0.0031988272455835704, "internet_consumo": 0.0025942718464763907, "plano_nova_linha": 0.001178585398102001, "recarga_saldo": 0.005044065382011124, "sem_correspondencia": 0.9783793670498799}, "confidence": 0.9752907051998628, "input_tokens": 404, "latency_ms": 104.96369300000197} +{"id": "g0323-oos_desabafo-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.013454430343778407, "bonus_nao_recebido": 0.011610025192119133, "vas_cancelamento": 0.014437181275620919, "sem_correspondencia": 0.9604983631884816}, "confidence": 0.9473311509179753, "input_tokens": 324, "latency_ms": 79.12744800000837} +{"id": "g0323-oos_desabafo-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.005038204796958471, "parceiros_ofertas": 0.001997229859746483, "atendimento_humano": 0.058797029184284325, "cancelamento_linha": 0.003174265161650751, "recarga_saldo": 0.0013881111461715074, "seguranca_perda_roubo": 0.0005305212507877484, "recarga_realizar": 0.0007664423114353651, "sem_correspondencia": 0.9283081962889654}, "confidence": 0.9180665100445319, "input_tokens": 397, "latency_ms": 104.2507520000413} +{"id": "g0323-oos_desabafo-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.0009776003757998824, "portabilidade": 0.0003236441535105665, "fidelidade_resgate": 0.0002636131195998517, "plano_troca": 0.0002849554676075382, "vas_contratacao": 0.0001376975931559532, "recarga_realizar": 0.00017773008708891602, "negociacao_religacao": 0.00013574636625547946, "conta_explicacao": 0.0001249290586961253, "conta_segunda_via": 0.0009469125700272996, "conta_contestacao": 0.00019762246888499382, "reclamacao_atendimento": 0.001268065852192616, "suporte_chip_esim": 0.00015009740989902634, "seguranca_perda_roubo": 0.0005344892635176222, "atendimento_humano": 0.18472028975100027, "roaming_cobranca": 0.003978412885399613, "sem_correspondencia": 0.8057781935773644}, "confidence": 0.7928300731491886, "input_tokens": 647, "latency_ms": 179.033942999979} +{"id": "g0323-oos_desabafo-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.003380741159608648, "vas_contratacao": 0.0009070494039915687, "conta_debito_automatico_digital": 0.000889693822612105, "seguranca_perda_roubo": 0.0004168022500014574, "conta_pagamento_confirmacao": 0.00040187476965593673, "recarga_nao_creditada": 0.00016344048861815483, "beneficios_consulta": 0.00018363582105765947, "cadastro_atualizacao": 9.751987781673358e-05, "desconto_retencao": 0.001361014069113629, "roaming_cobranca": 0.0003390673023419261, "seguranca_fraude": 0.0002512842245022419, "sem_correspondencia": 0.99160787681068}, "confidence": 0.9908449565207417, "input_tokens": 544, "latency_ms": 144.22696000002588} +{"id": "g0323-oos_desabafo-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.001249441022835711, "marketplace_pedido": 0.00044695561751758505, "marketplace_compra": 0.0003669085420216349, "internet_consumo": 0.0006270902396230994, "conta_debito_automatico_digital": 0.00038014873893517403, "troca_numero": 0.0003153765619759334, "atendimento_humano": 0.08489152518194411, "suporte_configuracao": 0.0003046592091052944, "recarga_realizar": 0.0006853364988940185, "fidelidade_pontos": 7.998019673337538e-05, "parceiros_ofertas": 0.0001311274237568606, "roaming_cobranca": 0.0003248376572802532, "cadastro_atualizacao": 0.00036400984115367687, "recarga_nao_creditada": 0.005872070928457528, "suporte_sem_sinal": 0.05674429430975014, "sem_correspondencia": 0.8472162380300156}, "confidence": 0.8370306538986833, "input_tokens": 620, "latency_ms": 167.26836999998795} +{"id": "g0323-oos_desabafo-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.001329551278775158, "seguranca_perda_roubo": 0.00019166592096673028, "conta_vencimento": 0.00015392596056387553, "conta_segunda_via": 0.0003758782796483113, "marketplace_pedido": 0.0002836209504837079, "internet_pacote_adicional": 0.00038347206583081805, "suporte_sem_sinal": 0.377517827873177, "roaming_duvida": 0.0001997318027089138, "beneficios_consulta": 0.0003935618327106163, "roaming_pacote": 0.00019275236635677917, "recarga_saldo": 0.005886694008244719, "troca_numero": 7.735854208121802e-05, "roaming_cobranca": 0.00010304458351152725, "cancelamento_linha": 0.0018476471571033189, "internet_problema_conexao": 0.025088742144522648, "sem_correspondencia": 0.5859745252333146}, "confidence": 0.5583728269155356, "input_tokens": 612, "latency_ms": 164.4756480000069} +{"id": "g0323-oos_desabafo-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.005495457796948004, "internet_problema_conexao": 0.01654992886230373, "cadastro_atualizacao": 0.007207121424240846, "marketplace_compra": 0.004213646257143188, "conta_debito_automatico_digital": 0.0023937381922119172, "roaming_pacote": 0.0016681035457341371, "desconto_retencao": 0.0005744902955697285, "sem_correspondencia": 0.9618975136258485}, "confidence": 0.9564543012866841, "input_tokens": 432, "latency_ms": 103.65278500000841} +{"id": "g0323-oos_desabafo-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.002824094330828409, "troca_numero": 0.001564495472009048, "roaming_duvida": 0.0017091654982321657, "suporte_chip_esim": 0.0010433645614469148, "fidelidade_resgate": 0.0006943350100756152, "fidelidade_pontos": 0.00048065834483458327, "conta_explicacao": 0.00047690191333496604, "sem_correspondencia": 0.9912069848692383}, "confidence": 0.9899508398505581, "input_tokens": 412, "latency_ms": 104.89101899997877} +{"id": "g0324-oos_desabafo-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0029148609442410066, "plano_consulta": 0.0005566309537475515, "conta_pagamento_confirmacao": 0.0009894717404021877, "seguranca_fraude": 0.08230180519857008, "recarga_realizar": 0.0010612162128436583, "cancelamento_linha": 0.0002176653076074321, "roaming_pacote": 0.0003872828355683891, "negociacao_divida": 0.0001731535553585302, "vas_contratacao": 0.007054122031768625, "recarga_saldo": 0.0011049097682940632, "plano_nova_linha": 0.0002392547195887461, "marketplace_compra": 0.00012460345931703993, "internet_consumo": 0.0007459713171448492, "conta_segunda_via": 0.020808341524884654, "troca_numero": 0.004354103486812098, "sem_correspondencia": 0.8769666069438511}, "confidence": 0.8687643807401079, "input_tokens": 647, "latency_ms": 175.73449400003938} +{"id": "g0324-oos_desabafo-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0038377062593471945, "internet_consumo": 0.003928701727129551, "conta_vencimento": 0.006974151525808548, "sem_correspondencia": 0.9852594404877147}, "confidence": 0.9803459206502861, "input_tokens": 296, "latency_ms": 75.78177800002095} +{"id": "g0324-oos_desabafo-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.006992480796788406, "plano_consulta": 0.002481444549175313, "vas_cancelamento": 0.0008378502375523656, "seguranca_perda_roubo": 0.0008731861183142212, "conta_vencimento": 0.001314342610091464, "vas_consulta": 0.0008559864991401956, "roaming_duvida": 0.0003045486070213739, "suporte_chip_esim": 0.000278896276136433, "conta_contestacao": 0.038142613623206624, "cadastro_atualizacao": 0.0015109794566920826, "plano_nova_linha": 0.0012167222104324596, "sem_correspondencia": 0.9451909490154491}, "confidence": 0.9402083080168534, "input_tokens": 535, "latency_ms": 144.11009100001593} +{"id": "g0324-oos_desabafo-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0043434304466904725, "negociacao_religacao": 0.002144526462004468, "vas_cancelamento": 0.001451349823238356, "portabilidade": 0.0026031532672444913, "desconto_retencao": 0.002737763661930322, "roaming_pacote": 0.002317046287719483, "vas_contratacao": 0.0003785870030461714, "sem_correspondencia": 0.9840241430481261}, "confidence": 0.9817418777692872, "input_tokens": 408, "latency_ms": 104.80137700000114} +{"id": "g0324-oos_desabafo-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.006239315216463906, "suporte_sem_sinal": 0.0021447688119289963, "desconto_retencao": 0.0031907567048012346, "roaming_duvida": 0.0018576266822016327, "vas_consulta": 0.002937988658639318, "marketplace_pedido": 0.0011230574351072018, "conta_explicacao": 0.002122783648768787, "sem_correspondencia": 0.980383702842089}, "confidence": 0.9775813746766732, "input_tokens": 422, "latency_ms": 104.54443100002209} +{"id": "g0324-oos_desabafo-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.0056015096207766854, "plano_consulta": 0.002166435212066779, "conta_explicacao": 0.004316177803873552, "conta_pagamento_confirmacao": 0.0026241681892230613, "suporte_chip_esim": 0.0013943871581173586, "roaming_pacote": 0.0013450470644435647, "plano_nova_linha": 0.0010390269248013375, "sem_correspondencia": 0.9815132480266977}, "confidence": 0.978872283459083, "input_tokens": 423, "latency_ms": 104.07827900002076} +{"id": "g0324-oos_desabafo-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.0021282339291510176, "internet_problema_conexao": 0.0012012658963033622, "suporte_sem_sinal": 0.0013572512104441364, "plano_consulta": 0.0006730405075564709, "recarga_nao_creditada": 0.00029522096104901853, "marketplace_compra": 0.00030833294027039635, "internet_consumo": 0.00018332941570640255, "plano_troca": 0.00022618415406301873, "reclamacao_atendimento": 0.002519918004149786, "marketplace_pedido": 0.00014996825573749007, "beneficios_consulta": 0.00021363485784336403, "desconto_retencao": 7.500304462221018e-05, "conta_pagamento_confirmacao": 0.0001537121728862377, "negociacao_divida": 0.002173375384419576, "internet_pacote_adicional": 0.002632860934677982, "sem_correspondencia": 0.9857086683311196}, "confidence": 0.9847559128865275, "input_tokens": 661, "latency_ms": 179.456445000028} +{"id": "g0324-oos_desabafo-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.003268521475935435, "parceiros_ofertas": 0.0004065983626171753, "conta_vencimento": 0.0003641420103584163, "seguranca_fraude": 0.00023498222483483278, "plano_nova_linha": 0.00038492691964293744, "plano_consulta": 6.436621933215808e-05, "marketplace_compra": 0.00010860821230392437, "seguranca_perda_roubo": 9.081533744009703e-05, "roaming_pacote": 0.0011720903746885907, "vas_cancelamento": 0.02692343244549114, "beneficios_consulta": 0.000629204374222463, "sem_correspondencia": 0.9663523120431329}, "confidence": 0.9632934313197814, "input_tokens": 526, "latency_ms": 140.93930799998589} +{"id": "g0324-oos_desabafo-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.0015377011971188627, "conta_pagamento_confirmacao": 0.00043113887464794957, "conta_debito_automatico_digital": 0.0005751026896748851, "conta_explicacao": 0.00035780865790722283, "suporte_configuracao": 0.00021628223847323418, "vas_consulta": 0.0007992852485233658, "seguranca_perda_roubo": 0.00014390146147258244, "vas_contratacao": 0.0002306070079463603, "negociacao_divida": 0.0007395099300604358, "desconto_retencao": 0.00037834354081946176, "conta_contestacao": 0.0005052421079507988, "negociacao_religacao": 0.0003305281289377487, "conta_vencimento": 0.0015646723468315926, "seguranca_fraude": 0.007077143290739052, "plano_troca": 0.0021413995440454528, "sem_correspondencia": 0.982971333734851}, "confidence": 0.9818360893171744, "input_tokens": 656, "latency_ms": 177.23706699996455} +{"id": "g0324-oos_desabafo-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.001178233869505106, "suporte_sem_sinal": 0.00023531327856492234, "conta_pagamento_confirmacao": 0.0005320454318223463, "recarga_realizar": 0.0004399460280451649, "conta_vencimento": 0.00033569608179939865, "parceiros_ofertas": 0.000189178733391202, "beneficios_consulta": 0.00017681945620537872, "vas_consulta": 0.00016981078987588988, "vas_contratacao": 0.0011377243697706146, "suporte_configuracao": 0.00045430247639475986, "conta_debito_automatico_digital": 0.00032250035182984497, "marketplace_pedido": 0.00010973934612519769, "cancelamento_linha": 0.0005816926730796814, "conta_contestacao": 0.005006450510470987, "seguranca_perda_roubo": 0.002387283625082203, "sem_correspondencia": 0.9867432629780373}, "confidence": 0.9858594805099065, "input_tokens": 632, "latency_ms": 171.29110499996614} +{"id": "g0324-oos_desabafo-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.004079463035801186, "negociacao_divida": 0.0016819154056676694, "plano_troca": 0.0017561095115651037, "plano_nova_linha": 0.001323280313308047, "negociacao_religacao": 0.0010982464338151674, "roaming_cobranca": 0.0005713883709410104, "suporte_configuracao": 0.0002989240528242181, "sem_correspondencia": 0.9891906728760776}, "confidence": 0.9876464832869457, "input_tokens": 420, "latency_ms": 102.76864700000488} +{"id": "g0324-oos_desabafo-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0008881478837248551, "desconto_retencao": 0.00032351170988006284, "troca_numero": 0.0003188264639904464, "portabilidade": 0.0003306486505090984, "parceiros_ofertas": 0.00016861118307423656, "conta_contestacao": 0.00028638570486249216, "fidelidade_pontos": 0.0001436544139642982, "plano_nova_linha": 0.00033321844332795777, "negociacao_religacao": 0.0007062089796150129, "internet_consumo": 0.001689550076764805, "roaming_pacote": 0.00018733101809594255, "marketplace_pedido": 9.727859440955428e-05, "roaming_cobranca": 0.0008808783190964327, "cancelamento_linha": 0.033039634539930925, "conta_segunda_via": 0.0017455685383470196, "sem_correspondencia": 0.9588605454804069}, "confidence": 0.9561179151791006, "input_tokens": 611, "latency_ms": 165.60408800000914} +{"id": "g0326-oos_desabafo-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.006910455113551909, "plano_troca": 0.002532433623830118, "roaming_pacote": 0.004296730548293589, "sem_correspondencia": 0.9862603807143244}, "confidence": 0.9816805076190992, "input_tokens": 349, "latency_ms": 83.57076799995866} +{"id": "g0326-oos_desabafo-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 176, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.021865925305059198, "roaming_duvida": 0.004855673329393572, "portabilidade": 0.010772792403219282, "sem_correspondencia": 0.962505608962328}, "confidence": 0.9500074786164373, "input_tokens": 342, "latency_ms": 84.09681500000943} +{"id": "g0326-oos_desabafo-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 180, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0012555992775509382, "suporte_chip_esim": 0.00024744525439363696, "beneficios_consulta": 0.00027173201432806993, "conta_debito_automatico_digital": 0.00043478593195436045, "internet_consumo": 0.00026917111884650134, "plano_nova_linha": 0.0002105541346561061, "atendimento_humano": 0.003927547902059363, "reclamacao_atendimento": 0.0009053420203393774, "roaming_pacote": 0.0012779867475193885, "vas_consulta": 0.0001600247881741442, "roaming_duvida": 0.00040243005399776785, "parceiros_ofertas": 0.00011692321381185222, "marketplace_pedido": 0.0003289048963760354, "portabilidade": 0.011113649485749876, "seguranca_perda_roubo": 0.0013107592063021176, "sem_correspondencia": 0.9777671439539405}, "confidence": 0.9762849535508699, "input_tokens": 679, "latency_ms": 183.1590580000011} +{"id": "g0326-oos_desabafo-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.002863700073834204, "plano_consulta": 0.0005513699509859793, "roaming_pacote": 0.0005336912666086816, "troca_numero": 0.00046508910848122695, "cadastro_atualizacao": 0.0002737640156928343, "portabilidade": 7.998291005073138e-05, "vas_contratacao": 8.096818164984806e-05, "conta_contestacao": 0.0001545965942162395, "plano_troca": 0.0006129316077385219, "internet_problema_conexao": 0.0003817944333058419, "vas_consulta": 0.0003929657256802083, "sem_correspondencia": 0.9936091461317557}, "confidence": 0.9930281594164607, "input_tokens": 543, "latency_ms": 143.020770000021} +{"id": "g0326-oos_desabafo-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.0007463916589991953, "roaming_duvida": 0.00023797450932252796, "conta_explicacao": 0.00025986962794036667, "negociacao_divida": 0.00028495675677716963, "cadastro_atualizacao": 0.00020802163316074304, "conta_vencimento": 0.00043708642348635676, "plano_troca": 0.00014393333270040266, "internet_pacote_adicional": 0.00016842057167639133, "conta_segunda_via": 0.0005572344199051793, "suporte_chip_esim": 0.00023546460694917785, "vas_consulta": 0.0001748549907293916, "roaming_pacote": 0.00018975262064334234, "vas_contratacao": 0.00015567668966082567, "desconto_retencao": 0.0028807992746760574, "plano_nova_linha": 0.003425891908166708, "sem_correspondencia": 0.9898936709752062}, "confidence": 0.9892199157068865, "input_tokens": 687, "latency_ms": 182.37977899997304} +{"id": "g0326-oos_desabafo-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.003560788121445935, "plano_nova_linha": 0.003946505219014697, "cadastro_atualizacao": 0.0054482186379196445, "sem_correspondencia": 0.9870444880216197}, "confidence": 0.9827259840288262, "input_tokens": 343, "latency_ms": 84.3229079999901} +{"id": "g0326-oos_desabafo-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 154, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.002782372633746677, "suporte_chip_esim": 0.0016608634432566643, "portabilidade": 0.0017871501205759639, "internet_consumo": 0.0014926730840133238, "suporte_sem_sinal": 0.001804690836140579, "vas_cancelamento": 0.000955246040856287, "roaming_pacote": 0.0006972981109337066, "sem_correspondencia": 0.9888197057304768}, "confidence": 0.9872225208348305, "input_tokens": 452, "latency_ms": 111.5437619999966} +{"id": "g0326-oos_desabafo-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 165, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0016484002329773908, "suporte_sem_sinal": 0.000317668218873418, "negociacao_divida": 0.00023419722416044325, "cancelamento_linha": 0.00034951737348728784, "conta_pagamento_confirmacao": 0.0002577454787472852, "parceiros_ofertas": 7.17445927440438e-05, "seguranca_fraude": 0.00012625729871398918, "desconto_retencao": 0.00013573867201138566, "roaming_duvida": 0.0007671843238962028, "suporte_chip_esim": 0.000619795256611089, "vas_cancelamento": 0.0004246049033301392, "sem_correspondencia": 0.9950471464244472}, "confidence": 0.9945968870084883, "input_tokens": 581, "latency_ms": 151.52152000001706} +{"id": "g0326-oos_desabafo-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.003057299775203357, "cadastro_atualizacao": 0.001541330680072222, "bonus_nao_recebido": 0.0014711183462606905, "suporte_configuracao": 0.0012076590706440152, "fidelidade_pontos": 0.0007055366776205963, "suporte_sem_sinal": 0.0006139579215815948, "conta_vencimento": 0.0004864650265240188, "sem_correspondencia": 0.9909166325020935}, "confidence": 0.9896190085738211, "input_tokens": 460, "latency_ms": 112.06827299997713} +{"id": "g0326-oos_desabafo-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.003025333600986817, "conta_vencimento": 0.0006912227294729508, "internet_problema_conexao": 0.0003582382777208615, "negociacao_divida": 0.0005225495752079653, "seguranca_fraude": 0.000281278048785944, "recarga_nao_creditada": 0.0002216164060478667, "suporte_configuracao": 0.00015210047421246062, "conta_contestacao": 0.00015243344769490897, "reclamacao_atendimento": 0.059820544761670875, "seguranca_perda_roubo": 0.0006340415706070805, "recarga_saldo": 0.0012802459752339335, "sem_correspondencia": 0.9328603951323584}, "confidence": 0.9267567946898455, "input_tokens": 564, "latency_ms": 148.10629200002268} +{"id": "g0326-oos_desabafo-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 146, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_cancelamento": 0.011327154584535386, "reclamacao_atendimento": 0.826861644760324, "conta_segunda_via": 0.01248971972089919, "sem_correspondencia": 0.14932148093424144}, "confidence": 0.769148859680432, "input_tokens": 358, "latency_ms": 84.21767199996566} +{"id": "g0326-oos_desabafo-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"seguranca_perda_roubo": 0.0013563327825296932, "internet_pacote_adicional": 0.0006121335062656208, "internet_problema_conexao": 0.0011876101222901038, "vas_cancelamento": 0.0007693002150491055, "conta_contestacao": 0.9237204395442239, "portabilidade": 0.00039818329158909573, "conta_debito_automatico_digital": 0.00013133108353596126, "roaming_duvida": 0.000291972403018893, "seguranca_fraude": 0.0024849436578488378, "suporte_sem_sinal": 0.00020579747545257797, "roaming_cobranca": 0.0012567442953595209, "sem_correspondencia": 0.06758521162283675}, "confidence": 0.9167859340482442, "input_tokens": 568, "latency_ms": 148.66883399997732} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0021840455911034946, "marketplace_pedido": 0.0005270860988575894, "internet_consumo": 0.0003802879852170567, "bonus_nao_recebido": 0.00047748544966698175, "conta_segunda_via": 0.0003189480899894484, "seguranca_perda_roubo": 0.00010604429335876431, "plano_nova_linha": 0.00014404772009254376, "conta_debito_automatico_digital": 0.00014068643736566913, "vas_contratacao": 0.0004876204860141493, "desconto_retencao": 0.0002099735165175618, "internet_problema_conexao": 0.0007425602183456822, "sem_correspondencia": 0.9942812141134711}, "confidence": 0.9937613244874232, "input_tokens": 542, "latency_ms": 142.72042800001827} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.007653354784654655, "seguranca_fraude": 0.006234847845376841, "marketplace_compra": 0.007573198650479666, "sem_correspondencia": 0.9785385987194888}, "confidence": 0.9713847982926517, "input_tokens": 319, "latency_ms": 77.45634999997719} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0015984908107550939, "plano_consulta": 0.0009455898621950524, "suporte_chip_esim": 0.0009330714733210858, "seguranca_perda_roubo": 0.000692254463193991, "recarga_saldo": 0.0010292398410356677, "conta_explicacao": 0.0005147649654053364, "parceiros_ofertas": 0.0001782167427287169, "sem_correspondencia": 0.9941083718413651}, "confidence": 0.9932667106758458, "input_tokens": 419, "latency_ms": 104.05224699997007} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 10, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0017638757817711522, "troca_numero": 0.0004821607030615227, "negociacao_divida": 0.0004852569426602724, "plano_consulta": 0.000554236055137305, "conta_segunda_via": 0.0003161170480835139, "conta_explicacao": 0.0004952011955871508, "suporte_configuracao": 0.00019878662462306272, "roaming_cobranca": 0.00027313957879844937, "marketplace_pedido": 0.0009620286949915648, "roaming_duvida": 0.000745475825598699, "conta_vencimento": 0.00035604926858865955, "plano_nova_linha": 0.00027888878899269385, "beneficios_consulta": 0.0004435730212521831, "fidelidade_resgate": 0.002522693983940931, "roaming_pacote": 0.005004174570856344, "sem_correspondencia": 0.9851183419160565}, "confidence": 0.9841262313771268, "input_tokens": 612, "latency_ms": 165.2752889999647} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 12, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0024365335528171673, "roaming_cobranca": 0.0020313907876887637, "vas_cancelamento": 0.0010575152185591824, "fidelidade_pontos": 0.0008035340614276072, "atendimento_humano": 0.0013625047487471481, "troca_numero": 0.0004975201742205841, "marketplace_pedido": 0.00024768559921284794, "sem_correspondencia": 0.9915633158573266}, "confidence": 0.9903580752655163, "input_tokens": 395, "latency_ms": 103.1282509999869} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 3, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0019076390110263034, "recarga_realizar": 0.0005231249412064227, "plano_troca": 0.0005322068571077454, "cadastro_atualizacao": 0.0006416194200660255, "parceiros_ofertas": 0.00036284840829342216, "internet_pacote_adicional": 0.00031124308400730063, "vas_consulta": 0.00038483050958029627, "internet_problema_conexao": 0.0007348118556888804, "conta_explicacao": 0.0010202124722070744, "beneficios_consulta": 0.0004012847248325485, "bonus_nao_recebido": 0.0008928654034686069, "marketplace_pedido": 0.00020646716901150333, "internet_consumo": 0.0012757643583565781, "marketplace_compra": 0.003194598186860487, "seguranca_fraude": 0.008735261661737959, "sem_correspondencia": 0.9788752219365489}, "confidence": 0.9774669033989855, "input_tokens": 622, "latency_ms": 167.71533700000418} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 11, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.001788227814605603, "roaming_pacote": 0.00043795772757403324, "cancelamento_linha": 0.0004696279991009226, "cadastro_atualizacao": 0.0004799055419906714, "internet_problema_conexao": 0.0003437376175111055, "parceiros_ofertas": 5.718736049406268e-05, "conta_segunda_via": 0.0001514438039449826, "conta_contestacao": 0.00013910259103731983, "reclamacao_atendimento": 0.000896267841494133, "atendimento_humano": 0.000418330836025966, "roaming_duvida": 0.00043917399488040403, "sem_correspondencia": 0.9943790368713409}, "confidence": 0.9938680402232809, "input_tokens": 516, "latency_ms": 134.0008619999935} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.008194275413652256, "negociacao_religacao": 0.0014884735448946638, "seguranca_fraude": 0.0025365224684405024, "marketplace_compra": 0.0005864715905973345, "conta_vencimento": 0.00120483888314209, "plano_troca": 0.00019095479972832538, "fidelidade_pontos": 0.0001889251356068796, "bonus_nao_recebido": 0.0001510938431597751, "suporte_configuracao": 0.0016809496621148538, "atendimento_humano": 0.02867515919891257, "recarga_nao_creditada": 0.0016460862245222347, "sem_correspondencia": 0.9534562492352285}, "confidence": 0.9492249991657039, "input_tokens": 524, "latency_ms": 140.31127499998775} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 5, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.00178598089987233, "plano_nova_linha": 0.001624458400673814, "recarga_nao_creditada": 0.0011846837302697557, "plano_troca": 0.0009610866744753004, "portabilidade": 0.001135191977771357, "internet_consumo": 0.0005090948071852173, "suporte_sem_sinal": 0.0004518928067397797, "sem_correspondencia": 0.9923476107030125}, "confidence": 0.9912544122320142, "input_tokens": 396, "latency_ms": 103.9948880000452} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.002644440098930548, "internet_problema_conexao": 0.002001206853446237, "marketplace_compra": 0.0013577728964052917, "recarga_nao_creditada": 0.0012465394725196537, "negociacao_divida": 0.0010071883276570601, "recarga_saldo": 0.001599614793102239, "vas_contratacao": 0.00022767525407090393, "sem_correspondencia": 0.989915562303868}, "confidence": 0.9884749283472777, "input_tokens": 400, "latency_ms": 104.55214200004548} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0072975004808222875, "suporte_sem_sinal": 0.004445312307663494, "atendimento_humano": 0.009826431944941084, "sem_correspondencia": 0.9784307552665731}, "confidence": 0.9712410070220975, "input_tokens": 295, "latency_ms": 77.52840800003469} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.004308627059720465, "plano_troca": 0.0006774195204875646, "roaming_pacote": 0.0006676610282640468, "vas_cancelamento": 0.0002664750599185323, "bonus_nao_recebido": 0.001099483868836775, "internet_consumo": 0.0022729144298457445, "parceiros_ofertas": 0.0009288483740967807, "vas_contratacao": 0.0001588237404730925, "conta_pagamento_confirmacao": 0.0021777838362726835, "atendimento_humano": 0.12156452288171156, "conta_contestacao": 0.0003959142289416553, "sem_correspondencia": 0.865481525971431}, "confidence": 0.8532525737870157, "input_tokens": 547, "latency_ms": 144.12984500000903} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.003823706970567781, "roaming_duvida": 0.0013579249717505565, "recarga_saldo": 0.0009591644391305187, "desconto_retencao": 0.000608295117782439, "suporte_sem_sinal": 0.24129193659599263, "negociacao_religacao": 0.0021224884767820744, "seguranca_perda_roubo": 0.0017489318756302424, "sem_correspondencia": 0.7480875515523638}, "confidence": 0.7121000589169872, "input_tokens": 437, "latency_ms": 105.09080600002108} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.004709536510723463, "conta_vencimento": 0.0012634409341025984, "internet_pacote_adicional": 0.0005233916141790401, "desconto_retencao": 0.0005564399159380608, "suporte_chip_esim": 0.0012635668535941735, "recarga_saldo": 0.0004949595907847063, "troca_numero": 0.000499898613371184, "plano_nova_linha": 0.0002542619747190776, "parceiros_ofertas": 0.0008399977045255846, "conta_contestacao": 0.0011680896335140992, "vas_cancelamento": 0.000491744694333721, "sem_correspondencia": 0.9879346719602143}, "confidence": 0.9868378239565975, "input_tokens": 531, "latency_ms": 143.03699300000972} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.010981312914047374, "portabilidade": 0.007151420245916855, "suporte_sem_sinal": 0.00570023109119613, "vas_contratacao": 0.0023298353645128606, "roaming_cobranca": 0.005362424725610629, "suporte_configuracao": 0.026478356868039916, "conta_debito_automatico_digital": 0.0024537369843313185, "sem_correspondencia": 0.9395426818063449}, "confidence": 0.930905922064394, "input_tokens": 440, "latency_ms": 104.64235599999938} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.012654034567303839, "vas_contratacao": 0.005764309988841216, "marketplace_compra": 0.014894704888295217, "sem_correspondencia": 0.9666869505555598}, "confidence": 0.9555826007407463, "input_tokens": 327, "latency_ms": 80.32907599999817} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.0006914668408829481, "conta_segunda_via": 0.00021397367828473337, "negociacao_divida": 0.0005900041160928717, "roaming_cobranca": 0.0004125552093205787, "reclamacao_atendimento": 0.8003747735612339, "suporte_configuracao": 0.0011773632698232025, "fidelidade_resgate": 0.00022000383669348492, "conta_contestacao": 0.00010785757223527802, "internet_consumo": 0.002314164366406866, "parceiros_ofertas": 3.404801209402077e-05, "seguranca_perda_roubo": 5.038961986110426e-05, "negociacao_religacao": 6.892635401245601e-05, "suporte_chip_esim": 0.00018134027815473204, "plano_nova_linha": 0.0003488827923582766, "portabilidade": 0.0004195222478012202, "sem_correspondencia": 0.19279472824474436}, "confidence": 0.7870664251319828, "input_tokens": 649, "latency_ms": 176.8804739999723} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.8553186393271035, "plano_nova_linha": 0.0028747164224420716, "seguranca_perda_roubo": 0.0006728582269623892, "sem_correspondencia": 0.14113378602349191}, "confidence": 0.807091519102805, "input_tokens": 316, "latency_ms": 77.56801900001165} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_cobranca": 0.0009737298401500207, "suporte_chip_esim": 0.00026013381915469694, "recarga_nao_creditada": 0.0003290244118494955, "roaming_duvida": 0.0032700299723317605, "reclamacao_atendimento": 0.5848150520584725, "marketplace_pedido": 0.00026303709013388385, "marketplace_compra": 0.00014520359728181938, "suporte_configuracao": 8.85610398107324e-05, "fidelidade_resgate": 0.0004188650867107479, "troca_numero": 4.545187463092591e-05, "conta_segunda_via": 9.537908133878102e-05, "plano_consulta": 0.0002367204017210866, "seguranca_fraude": 0.0001617899360936538, "suporte_sem_sinal": 0.02536969301713893, "portabilidade": 0.001128629495718094, "sem_correspondencia": 0.3823986992774628}, "confidence": 0.5571360555290373, "input_tokens": 673, "latency_ms": 182.66323799997508} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0018103020171457316, "suporte_configuracao": 0.0008998873536639128, "conta_pagamento_confirmacao": 0.0006058315880557874, "suporte_chip_esim": 0.0010070862239908802, "seguranca_perda_roubo": 0.0007428678083405345, "cancelamento_linha": 0.0012275346190136769, "beneficios_consulta": 0.0005473255777501126, "sem_correspondencia": 0.9931591648120394}, "confidence": 0.9921819026423305, "input_tokens": 432, "latency_ms": 104.34725599998274} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_vencimento": 0.0012407318314942742, "desconto_retencao": 0.00020699916319586657, "vas_cancelamento": 0.0002050457901275001, "plano_consulta": 0.0006167521737145193, "internet_consumo": 0.00041262997737148206, "portabilidade": 0.00012086965536309045, "roaming_pacote": 0.00026926863299349136, "plano_troca": 9.301895147570371e-05, "plano_nova_linha": 0.0005211855356694007, "cadastro_atualizacao": 7.985751397063225e-05, "negociacao_religacao": 7.061475083224161e-05, "bonus_nao_recebido": 0.0002070240383233388, "reclamacao_atendimento": 0.581448310228406, "conta_segunda_via": 0.001407547266593212, "conta_contestacao": 0.0004973775265502466, "sem_correspondencia": 0.41260276696391895}, "confidence": 0.5535448642436331, "input_tokens": 655, "latency_ms": 176.98561500003507} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.013964699460634089, "negociacao_divida": 0.0027138328165245067, "internet_problema_conexao": 0.24474657635214098, "fidelidade_pontos": 0.0027415863436377652, "plano_consulta": 0.002646618291844622, "vas_contratacao": 0.0010684318843306889, "roaming_pacote": 0.00303376965114829, "sem_correspondencia": 0.7290844851997391}, "confidence": 0.6903822687997019, "input_tokens": 422, "latency_ms": 103.90539200000148} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0017131344216574811, "seguranca_fraude": 0.00016786196442416366, "portabilidade": 0.00014608460371749819, "internet_pacote_adicional": 0.0003098952768597376, "recarga_nao_creditada": 0.000794781666085965, "negociacao_divida": 0.00022668336578721935, "vas_cancelamento": 0.00021487672558584628, "vas_consulta": 0.0006750060334858898, "conta_vencimento": 0.005934640161267239, "suporte_sem_sinal": 0.4711133719997024, "atendimento_humano": 0.23293967891503, "sem_correspondencia": 0.28576398486639665}, "confidence": 0.42303276945422075, "input_tokens": 525, "latency_ms": 141.00646499997538} +{"id": "g0333-oos_ininteligivel-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"reclamacao_atendimento": 0.008460385568128979, "plano_troca": 0.0008476117250975448, "plano_consulta": 0.00043562418962172464, "seguranca_fraude": 0.0002036075031359849, "conta_segunda_via": 0.0004644436011285138, "roaming_duvida": 0.00960055556303449, "beneficios_consulta": 0.001573081576336883, "internet_problema_conexao": 0.6810347885070056, "atendimento_humano": 0.023281865093254337, "negociacao_religacao": 0.00064379239815304, "desconto_retencao": 0.0007641003537287744, "sem_correspondencia": 0.2726901439213742}, "confidence": 0.6520379510985514, "input_tokens": 550, "latency_ms": 144.601175000048} +{"id": "g0333-oos_ininteligivel-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_pacote": 0.0058760625457626526, "cadastro_atualizacao": 0.000572898129462403, "internet_problema_conexao": 0.6659206508029403, "fidelidade_pontos": 0.0009944863340015139, "troca_numero": 0.0005238883231599235, "negociacao_divida": 6.391661418990212e-05, "internet_consumo": 0.0008606065310508899, "fidelidade_resgate": 7.598716218995299e-05, "conta_segunda_via": 0.0009072054344435355, "conta_vencimento": 0.00011083980075004253, "plano_consulta": 0.003354065306785898, "sem_correspondencia": 0.320739393015263}, "confidence": 0.635549800875935, "input_tokens": 519, "latency_ms": 136.75435700002936} +{"id": "g0333-oos_ininteligivel-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.004864635328129881, "conta_explicacao": 0.005239610801454912, "vas_cancelamento": 0.0029471631212947234, "roaming_duvida": 0.04209835535281616, "plano_troca": 0.007377674403936933, "internet_problema_conexao": 0.006931823960626921, "recarga_realizar": 0.001107710202407236, "sem_correspondencia": 0.9294330268293333}, "confidence": 0.919352030662095, "input_tokens": 429, "latency_ms": 105.11590400000159} +{"id": "g0333-oos_ininteligivel-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.834255195583733, "conta_debito_automatico_digital": 0.0062957791032454006, "negociacao_religacao": 0.001564188413370293, "seguranca_perda_roubo": 0.0012194488317201668, "recarga_nao_creditada": 0.003323855931860784, "conta_pagamento_confirmacao": 0.0012010113964416437, "marketplace_pedido": 0.00022299899198996624, "sem_correspondencia": 0.15191752174763876}, "confidence": 0.8105773663814091, "input_tokens": 443, "latency_ms": 104.81300899999724} +{"id": "g0333-oos_ininteligivel-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.0007322948212150267, "marketplace_compra": 0.00015240633140593178, "fidelidade_pontos": 0.0003735403306180198, "conta_vencimento": 0.00033074371876350606, "internet_problema_conexao": 0.6835335842875645, "vas_consulta": 0.000453095566306041, "atendimento_humano": 0.00036926063854206086, "roaming_cobranca": 5.010828540387334e-05, "negociacao_religacao": 0.0004023813126186429, "plano_nova_linha": 6.017491678989659e-05, "internet_consumo": 0.0003016940494354556, "sem_correspondencia": 0.3132407157413371}, "confidence": 0.6547639101318885, "input_tokens": 518, "latency_ms": 135.9442390000254} +{"id": "g0333-oos_ininteligivel-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.006853644578425888, "conta_pagamento_confirmacao": 0.0034570768803788964, "reclamacao_atendimento": 0.08241560767723272, "conta_segunda_via": 0.003008821254039433, "internet_pacote_adicional": 0.0016059301232723062, "fidelidade_resgate": 0.0006801709840483728, "conta_explicacao": 0.001007477162721753, "sem_correspondencia": 0.9009712713398806}, "confidence": 0.8868243101027206, "input_tokens": 445, "latency_ms": 105.58388499998728} +{"id": "g0333-oos_ininteligivel-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0007106512973832025, "cancelamento_linha": 0.0002624447112653855, "desconto_retencao": 0.0004188362732479823, "vas_consulta": 0.0005713536477064936, "internet_consumo": 0.48510603015042575, "negociacao_religacao": 0.003788526649216447, "marketplace_pedido": 0.0008769750131346056, "internet_pacote_adicional": 0.0006666554147436116, "roaming_pacote": 0.009199743882283248, "fidelidade_pontos": 0.00034652483271102943, "vas_cancelamento": 0.00035028837798009317, "suporte_chip_esim": 0.0001816042090623967, "fidelidade_resgate": 0.00044030551323647426, "conta_segunda_via": 0.008006421390596222, "portabilidade": 0.0059593080603756, "sem_correspondencia": 0.4831143305766313}, "confidence": 0.45077976549378757, "input_tokens": 643, "latency_ms": 176.5277839999726} +{"id": "g0333-oos_ininteligivel-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.019448704627703314, "conta_explicacao": 0.013512254870067068, "cadastro_atualizacao": 0.01010966299814688, "sem_correspondencia": 0.9569293775040827}, "confidence": 0.942572503338777, "input_tokens": 324, "latency_ms": 78.05552799999305} +{"id": "g0333-oos_ininteligivel-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.012746823161831056, "atendimento_humano": 0.03474421771948018, "plano_troca": 0.008139474771873274, "sem_correspondencia": 0.9443694843468154}, "confidence": 0.9258259791290873, "input_tokens": 312, "latency_ms": 77.4425690000271} +{"id": "g0333-oos_ininteligivel-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.007748755064736354, "cadastro_atualizacao": 0.006286498828308731, "parceiros_ofertas": 0.0069112920461374475, "sem_correspondencia": 0.9790534540608176}, "confidence": 0.9720712720810901, "input_tokens": 315, "latency_ms": 77.7831319999791} +{"id": "g0333-oos_ininteligivel-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.04374347913838377, "vas_consulta": 0.0027602995435867116, "plano_troca": 0.11844127047829837, "parceiros_ofertas": 0.0003071379636746353, "conta_explicacao": 0.005753945914798768, "suporte_chip_esim": 0.14488257781979136, "recarga_realizar": 0.001972114942836392, "internet_pacote_adicional": 0.00043159800148288375, "vas_contratacao": 0.0180073033536296, "roaming_duvida": 0.017983620059742647, "negociacao_religacao": 0.01284422051800655, "sem_correspondencia": 0.6328724322657684}, "confidence": 0.5994971988353835, "input_tokens": 530, "latency_ms": 146.97070400001166} +{"id": "g0333-oos_ininteligivel-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.006189093860570178, "portabilidade": 0.004758176440065256, "internet_pacote_adicional": 0.002600843439509671, "internet_problema_conexao": 0.15315825025772697, "troca_numero": 0.0023387854574225464, "desconto_retencao": 0.0003394357533250015, "seguranca_fraude": 0.0004679391166997622, "sem_correspondencia": 0.8301474756746806}, "confidence": 0.8058828293424921, "input_tokens": 410, "latency_ms": 105.83041600000342} +{"id": "g0338-oos_ininteligivel-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0025964068087531377, "vas_consulta": 0.0006229038086661081, "negociacao_religacao": 0.0008002279306217038, "troca_numero": 0.0007650311494490905, "plano_consulta": 0.0030026913090690104, "roaming_duvida": 0.0009335874969567738, "bonus_nao_recebido": 0.0007579419370836382, "internet_problema_conexao": 0.02419593474857955, "roaming_pacote": 0.00100208617860529, "marketplace_pedido": 0.0003856784031163701, "conta_explicacao": 0.002174577163930829, "negociacao_divida": 0.00033273185937196645, "recarga_nao_creditada": 0.001287045914852312, "plano_nova_linha": 0.003404835369217816, "fidelidade_resgate": 0.0012408542276155592, "sem_correspondencia": 0.9564974656941109}, "confidence": 0.9535972967403848, "input_tokens": 622, "latency_ms": 166.33094000002302} +{"id": "g0338-oos_ininteligivel-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.009511366487174997, "seguranca_perda_roubo": 0.010709731071332178, "internet_problema_conexao": 0.07018675122646724, "sem_correspondencia": 0.9095921512150256}, "confidence": 0.8794562016200341, "input_tokens": 305, "latency_ms": 75.9774940000284} +{"id": "g0338-oos_ininteligivel-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0042956219086390775, "conta_debito_automatico_digital": 0.0014378880906525968, "cadastro_atualizacao": 0.00047860448232495714, "internet_consumo": 0.0008603907355255241, "desconto_retencao": 0.0005486740773615616, "recarga_realizar": 0.00021200892296632914, "troca_numero": 0.00023994587622275942, "recarga_saldo": 0.0003467268833485022, "suporte_chip_esim": 0.0007996266402451965, "seguranca_fraude": 0.007031418564651993, "fidelidade_resgate": 0.0002643586470395459, "sem_correspondencia": 0.9834847351710219}, "confidence": 0.9819833474592968, "input_tokens": 525, "latency_ms": 141.38933999998926} +{"id": "g0338-oos_ininteligivel-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 20, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.01859141640298095, "conta_contestacao": 0.018090660632975854, "conta_pagamento_confirmacao": 0.006175907806841214, "marketplace_pedido": 0.0037460632030633318, "roaming_duvida": 0.0043617933286088815, "conta_debito_automatico_digital": 0.006129149854847707, "conta_vencimento": 0.0022068790187867366, "sem_correspondencia": 0.9406981297518954}, "confidence": 0.932226434002166, "input_tokens": 419, "latency_ms": 103.67429399997263} +{"id": "g0338-oos_ininteligivel-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.005555947543021382, "conta_explicacao": 0.0008753382512022577, "recarga_saldo": 0.0004326235510824843, "vas_consulta": 0.0005902645071094277, "internet_pacote_adicional": 0.0006208457060380969, "conta_segunda_via": 0.00010882706614304347, "negociacao_divida": 0.0002051614214523079, "conta_contestacao": 0.00018123035200569182, "fidelidade_resgate": 0.0012231305447419137, "internet_problema_conexao": 0.06600686413049014, "bonus_nao_recebido": 0.0006592554838960608, "sem_correspondencia": 0.9235405114428172}, "confidence": 0.9165896488467097, "input_tokens": 529, "latency_ms": 143.2798079999884} +{"id": "g0338-oos_ininteligivel-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.011890437331443255, "vas_consulta": 0.006879012851243633, "parceiros_ofertas": 0.004407115342232955, "sem_correspondencia": 0.9768234344750801}, "confidence": 0.9690979126334401, "input_tokens": 282, "latency_ms": 70.03803899999639} +{"id": "g0338-oos_ininteligivel-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 13, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.018827288211487787, "plano_troca": 0.006691031819261566, "internet_pacote_adicional": 0.004400028715366922, "conta_explicacao": 0.25459173496244997, "vas_consulta": 0.03653778762055014, "plano_consulta": 0.3008374850543014, "suporte_chip_esim": 0.0014758926133783736, "sem_correspondencia": 0.37663875100320393}, "confidence": 0.28758714400366164, "input_tokens": 415, "latency_ms": 105.80328200001077} +{"id": "g0338-oos_ininteligivel-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.0036327647864243997, "fidelidade_resgate": 0.0006562337824480321, "suporte_chip_esim": 0.0004899852001008248, "negociacao_divida": 0.00043358151039313617, "vas_consulta": 0.0005968401934175435, "plano_consulta": 0.000297815232865189, "bonus_nao_recebido": 0.000309691247261778, "fidelidade_pontos": 0.00012587329410464115, "cadastro_atualizacao": 0.0012555792304917075, "roaming_cobranca": 0.0003265443533325624, "troca_numero": 0.0010527383346235172, "sem_correspondencia": 0.9908223528345366}, "confidence": 0.9899880212740402, "input_tokens": 534, "latency_ms": 143.8939050000272} +{"id": "g0338-oos_ininteligivel-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.02182515983938231, "recarga_realizar": 0.008492495297834567, "conta_segunda_via": 0.006134657051453996, "sem_correspondencia": 0.9635476878113292}, "confidence": 0.9513969170817721, "input_tokens": 306, "latency_ms": 75.60658900001727} +{"id": "g0338-oos_ininteligivel-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.002892648127103188, "conta_segunda_via": 0.0005772088996878701, "vas_contratacao": 0.000547361195187836, "plano_nova_linha": 0.000777203694948144, "internet_pacote_adicional": 0.0005369524448112033, "negociacao_divida": 0.0001417338159201696, "roaming_duvida": 0.00027354999666459026, "negociacao_religacao": 0.00023705136752638932, "fidelidade_pontos": 0.0015744658147353523, "cadastro_atualizacao": 0.0005357693143452913, "recarga_realizar": 0.0005878780690017308, "sem_correspondencia": 0.9913181772600682}, "confidence": 0.9905289206473472, "input_tokens": 536, "latency_ms": 142.55589999999074} diff --git a/reports/test/predictions-semif-cuda-r1.jsonl b/reports/test/predictions-semif-cuda-r1.jsonl new file mode 100644 index 0000000..27be9bf --- /dev/null +++ b/reports/test/predictions-semif-cuda-r1.jsonl @@ -0,0 +1,1744 @@ +{"id": "g0000-conta_segunda_via-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": true, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.025445735053280863, "conta_pagamento_confirmacao": 0.010607360506514878, "conta_contestacao": 0.0009866382193868461, "recarga_realizar": 0.0004112920008256079, "marketplace_compra": 0.0016266914187887927, "conta_explicacao": 0.0030390596671418485, "conta_debito_automatico_digital": 0.0030390596671418485, "sem_correspondencia": 0.9548441634669194}, "confidence": 0.9548441634669194, "input_tokens": 309, "latency_ms": 538.5753379999869} +{"id": "g0000-conta_segunda_via-curto_neutro-01-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.002799174911316233, "conta_debito_automatico_digital": 9.578249829046615e-05, "conta_vencimento": 5.809502187704062e-05, "conta_pagamento_confirmacao": 2.0077102331462265e-05, "conta_segunda_via": 0.9965752979595202, "conta_explicacao": 3.5236411945101314e-05, "fidelidade_resgate": 3.7508965267707426e-05, "sem_correspondencia": 0.00037882712945180267}, "confidence": 0.9965752979595202, "input_tokens": 317, "latency_ms": 104.89811200000076} +{"id": "g0000-conta_segunda_via-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0013240558596779683, "recarga_nao_creditada": 0.00017919147479061455, "conta_contestacao": 3.756057359651169e-05, "conta_explicacao": 2.1401369722334156e-05, "conta_vencimento": 0.00023008640808490976, "conta_segunda_via": 0.9979464790968358, "conta_pagamento_confirmacao": 3.1138809207066113e-05, "sem_correspondencia": 0.00023008640808490976}, "confidence": 0.9979464790968358, "input_tokens": 310, "latency_ms": 104.38011599995889} +{"id": "g0000-conta_segunda_via-curto_neutro-03-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.0015010521574620433, "conta_contestacao": 3.5301363155806506e-05, "conta_segunda_via": 0.9984122832990662, "sem_correspondencia": 5.1363180316017755e-05}, "confidence": 0.9984122832990662, "input_tokens": 213, "latency_ms": 74.54576200001384} +{"id": "g0000-conta_segunda_via-curto_neutro-04-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.00245092291533906, "conta_segunda_via": 0.9887728746789338, "conta_debito_automatico_digital": 0.00017754426049684078, "conta_explicacao": 9.50325944988867e-05, "conta_pagamento_confirmacao": 0.007549374059226673, "conta_vencimento": 0.00010768603744734046, "roaming_duvida": 5.0867282287340034e-05, "sem_correspondencia": 0.0007956981717699454}, "confidence": 0.9887728746789338, "input_tokens": 318, "latency_ms": 104.88452600003484} +{"id": "g0000-conta_segunda_via-curto_neutro-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.0027690353007361937, "suporte_chip_esim": 0.001307999659426935, "conta_explicacao": 0.0005452553797675133, "conta_pagamento_confirmacao": 0.0002005882444045953, "cancelamento_linha": 0.00025756040410427304, "conta_debito_automatico_digital": 0.00029185417348202364, "plano_troca": 3.949816723197717e-05, "portabilidade": 2.71466668704308e-05, "plano_consulta": 0.00015621828181721717, "conta_segunda_via": 0.9858448533300123, "conta_vencimento": 3.076120357014912e-05, "sem_correspondencia": 0.008529229188576432}, "confidence": 0.9858448533300123, "input_tokens": 421, "latency_ms": 140.5139899999881} +{"id": "g0000-conta_segunda_via-curto_neutro-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.004062996937072827, "conta_segunda_via": 0.9941825713159591, "conta_explicacao": 0.0002597387042764697, "sem_correspondencia": 0.0014946930426916335}, "confidence": 0.9941825713159591, "input_tokens": 212, "latency_ms": 74.29925799999637} +{"id": "g0000-conta_segunda_via-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.07588184177791908, "conta_pagamento_confirmacao": 0.2648536520487936, "conta_debito_automatico_digital": 0.002291433070959529, "conta_contestacao": 0.0054968621817039695, "conta_explicacao": 0.010269490549530507, "atendimento_humano": 0.004280960571546643, "bonus_nao_recebido": 0.0015748773827375573, "sem_correspondencia": 0.6353508824168091}, "confidence": 0.6353508824168091, "input_tokens": 312, "latency_ms": 104.75420199998098} +{"id": "g0000-conta_segunda_via-curto_neutro-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.008047074644775455, "conta_segunda_via": 0.9301153653532438, "recarga_realizar": 0.000514432271011221, "conta_vencimento": 0.00024300059847630188, "conta_contestacao": 0.00045398488575696164, "conta_pagamento_confirmacao": 0.0005829281321040194, "conta_explicacao": 0.0005829281321040194, "sem_correspondencia": 0.05946028598252827}, "confidence": 0.9301153653532438, "input_tokens": 313, "latency_ms": 105.27352099995824} +{"id": "g0000-conta_segunda_via-curto_neutro-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"vas_contratacao": 0.00048712595367114795, "conta_debito_automatico_digital": 0.00048712595367114795, "plano_troca": 7.470318447454307e-05, "conta_vencimento": 3.114092035647421e-05, "conta_explicacao": 0.00015814664277362736, "marketplace_pedido": 4.8232000975459705e-05, "recarga_nao_creditada": 3.114092035647421e-05, "conta_segunda_via": 0.9980141378857331, "vas_consulta": 1.5658638122313326e-05, "conta_contestacao": 1.0762014101933547e-05, "suporte_configuracao": 4.486274934340608e-06, "marketplace_compra": 1.774356156543258e-05, "portabilidade": 1.774356156543258e-05, "fidelidade_pontos": 1.3818699641634574e-05, "conta_pagamento_confirmacao": 0.00015814664277362736, "sem_correspondencia": 0.00042988714528335517}, "confidence": 0.9980141378857331, "input_tokens": 523, "latency_ms": 179.89544200003138} +{"id": "g0000-conta_segunda_via-curto_neutro-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8763782659198857, "recarga_nao_creditada": 0.014165335358382266, "conta_explicacao": 0.0019170696728682687, "conta_vencimento": 0.00020205765695138246, "conta_debito_automatico_digital": 0.00042775606312279475, "conta_pagamento_confirmacao": 0.0016918080483451106, "conta_contestacao": 0.0005492496571919544, "sem_correspondencia": 0.10466845762325248}, "confidence": 0.8763782659198857, "input_tokens": 308, "latency_ms": 104.29473499999631} +{"id": "g0000-conta_segunda_via-curto_neutro-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9383020839160531, "conta_contestacao": 0.0071640248164517115, "conta_explicacao": 0.001598510004602196, "sem_correspondencia": 0.05293538126289306}, "confidence": 0.9383020839160531, "input_tokens": 213, "latency_ms": 73.63530100002436} +{"id": "g0001-conta_segunda_via-informal_abreviado-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.997244354413945, "fidelidade_pontos": 0.00015802466186463563, "conta_vencimento": 3.526006810925761e-05, "conta_debito_automatico_digital": 1.4698583206026894e-05, "suporte_configuracao": 1.8873354425838122e-05, "plano_consulta": 5.756047887657235e-06, "desconto_retencao": 6.127281081676976e-06, "conta_explicacao": 7.390911787423675e-06, "conta_contestacao": 1.1447268110893945e-05, "portabilidade": 9.490118587549025e-06, "conta_pagamento_confirmacao": 1.6655676822183408e-05, "sem_correspondencia": 0.002471921614171804}, "confidence": 0.997244354413945, "input_tokens": 431, "latency_ms": 141.90583399999923} +{"id": "g0001-conta_segunda_via-informal_abreviado-01-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.0010296216660333408, "conta_segunda_via": 0.9964424842593202, "conta_vencimento": 7.458554332465642e-05, "conta_debito_automatico_digital": 3.5231715984583554e-05, "conta_pagamento_confirmacao": 0.00015789759645736302, "conta_explicacao": 4.523841879772906e-05, "suporte_configuracao": 3.5231715984583554e-05, "sem_correspondencia": 0.0021797090840973525}, "confidence": 0.9964424842593202, "input_tokens": 328, "latency_ms": 111.78676599996606} +{"id": "g0001-conta_segunda_via-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.04123700017228155, "bonus_nao_recebido": 0.00716591613600405, "conta_vencimento": 0.0012452495053886, "conta_debito_automatico_digital": 0.0008558466344733458, "conta_explicacao": 0.004925057332990814, "internet_consumo": 0.0033849391023954454, "conta_contestacao": 0.0026361932235945914, "sem_correspondencia": 0.9385497978928716}, "confidence": 0.9385497978928716, "input_tokens": 324, "latency_ms": 111.33716000000504} +{"id": "g0001-conta_segunda_via-informal_abreviado-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 0.002795514598930661, "conta_segunda_via": 0.9952721364844977, "conta_vencimento": 0.00015771214159811836, "conta_debito_automatico_digital": 8.441722620659808e-05, "conta_contestacao": 0.00022946981200631228, "conta_explicacao": 6.574420187441451e-05, "plano_troca": 7.449794065210596e-05, "sem_correspondencia": 0.0013205075942340566}, "confidence": 0.9952721364844977, "input_tokens": 330, "latency_ms": 110.20847499997899} +{"id": "g0001-conta_segunda_via-informal_abreviado-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.997045138953211, "conta_contestacao": 0.0004866529899012047, "conta_debito_automatico_digital": 8.456760914708198e-05, "conta_pagamento_confirmacao": 3.52530243484353e-05, "bonus_nao_recebido": 8.456760914708198e-05, "conta_explicacao": 4.526577927850274e-05, "conta_vencimento": 3.752664907900576e-05, "sem_correspondencia": 0.0021810273858875696}, "confidence": 0.997045138953211, "input_tokens": 333, "latency_ms": 112.44152199998325} +{"id": "g0001-conta_segunda_via-informal_abreviado-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.02266773305208602, "conta_debito_automatico_digital": 0.0011285599752086958, "conta_pagamento_confirmacao": 0.0006040746244995626, "conta_contestacao": 0.0002853446479731814, "fidelidade_pontos": 0.0016420450748103825, "conta_vencimento": 0.0003663897805133811, "conta_segunda_via": 0.963856535863283, "sem_correspondencia": 0.009449316981625856}, "confidence": 0.963856535863283, "input_tokens": 325, "latency_ms": 111.61247899997306} +{"id": "g0001-conta_segunda_via-informal_abreviado-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_nova_linha": 0.0019232941923227579, "conta_vencimento": 6.182419050630172e-05, "conta_pagamento_confirmacao": 0.00010850483346088549, "conta_debito_automatico_digital": 6.58115082210403e-05, "conta_segunda_via": 0.9962910572333292, "conta_contestacao": 2.7434318235111618e-05, "conta_explicacao": 2.4210700867006084e-05, "sem_correspondencia": 0.001497863023057649}, "confidence": 0.9962910572333292, "input_tokens": 324, "latency_ms": 110.97241300001315} +{"id": "g0001-conta_segunda_via-informal_abreviado-07-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9990920936168418, "conta_contestacao": 0.00023035054081695436, "conta_explicacao": 5.139815306276445e-05, "sem_correspondencia": 0.0006261576892784405}, "confidence": 0.9990920936168418, "input_tokens": 224, "latency_ms": 74.98336499998004} +{"id": "g0001-conta_segunda_via-informal_abreviado-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"fidelidade_pontos": 0.0049791918209757795, "conta_contestacao": 0.001616506910130301, "conta_explicacao": 0.0006738603353811823, "internet_pacote_adicional": 0.00046313698390997547, "conta_debito_automatico_digital": 0.00059467965874851, "conta_vencimento": 0.00011709936781402758, "conta_pagamento_confirmacao": 0.00017037857482662906, "atendimento_humano": 0.00011709936781402758, "troca_numero": 0.00059467965874851, "conta_segunda_via": 0.9488660052630851, "seguranca_fraude": 0.00011709936781402758, "sem_correspondencia": 0.04169026269075193}, "confidence": 0.9488660052630851, "input_tokens": 417, "latency_ms": 139.6947599999976} +{"id": "g0001-conta_segunda_via-informal_abreviado-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0883595433098512, "conta_explicacao": 0.01971567904936922, "conta_contestacao": 0.8383320055451485, "sem_correspondencia": 0.053592772095631055}, "confidence": 0.8383320055451485, "input_tokens": 224, "latency_ms": 75.08066299999427} +{"id": "g0001-conta_segunda_via-informal_abreviado-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"seguranca_fraude": 0.004065734336424141, "conta_vencimento": 0.00012277453865028548, "conta_explicacao": 6.571647494371178e-05, "conta_debito_automatico_digital": 2.004239247826417e-05, "troca_numero": 3.985905690159825e-05, "conta_pagamento_confirmacao": 2.5734941353322408e-05, "recarga_realizar": 9.46735584364009e-06, "conta_contestacao": 1.1419811000631165e-05, "marketplace_pedido": 2.9161508984282785e-05, "internet_problema_conexao": 5.1180042146855085e-05, "conta_segunda_via": 0.9948523908526109, "sem_correspondencia": 0.0007065186886623017}, "confidence": 0.9948523908526109, "input_tokens": 422, "latency_ms": 140.77628300003653} +{"id": "g0001-conta_segunda_via-informal_abreviado-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9986225256217414, "conta_contestacao": 0.0002608986803328837, "conta_explicacao": 8.470140030060804e-05, "sem_correspondencia": 0.0010318742976252848}, "confidence": 0.9986225256217414, "input_tokens": 225, "latency_ms": 76.37505499997133} +{"id": "g0002-conta_segunda_via-erros_digitacao-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9158603974063808, "conta_vencimento": 0.0663447046654112, "conta_debito_automatico_digital": 0.0013769404167567679, "conta_contestacao": 0.0006504205979931706, "conta_pagamento_confirmacao": 0.0005065480710428527, "conta_explicacao": 0.0002711356441199363, "roaming_duvida": 0.0001863486213017167, "sem_correspondencia": 0.014803504576993483}, "confidence": 0.9158603974063808, "input_tokens": 318, "latency_ms": 106.26634200002627} +{"id": "g0002-conta_segunda_via-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.04567776450501905, "atendimento_humano": 0.004248693933719322, "recarga_nao_creditada": 0.003308886162611335, "portabilidade": 0.0008366174399185687, "conta_contestacao": 0.011549147514713412, "plano_consulta": 0.0010742380568996718, "desconto_retencao": 0.005455430998622632, "cancelamento_linha": 0.0009480117578524546, "conta_pagamento_confirmacao": 0.09669982821595517, "conta_vencimento": 0.011549147514713412, "conta_explicacao": 0.008994485128265974, "sem_correspondencia": 0.809657748771709}, "confidence": 0.809657748771709, "input_tokens": 399, "latency_ms": 138.17344499994988} +{"id": "g0002-conta_segunda_via-erros_digitacao-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"roaming_duvida": 0.0003346440825392858, "conta_vencimento": 8.461127456768323e-05, "conta_pagamento_confirmacao": 2.7469259054733147e-05, "conta_segunda_via": 0.9975599506617353, "conta_contestacao": 3.5271226803857245e-05, "internet_problema_conexao": 7.393250776877499e-06, "vas_contratacao": 4.212547311593353e-06, "cancelamento_linha": 3.717559954472198e-06, "conta_debito_automatico_digital": 9.4931219094571e-06, "fidelidade_resgate": 3.280735144994244e-06, "conta_explicacao": 4.212547311593353e-06, "sem_correspondencia": 0.0019257437328900565}, "confidence": 0.9975599506617353, "input_tokens": 421, "latency_ms": 140.31509300002654} +{"id": "g0002-conta_segunda_via-erros_digitacao-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.004591932540638786, "fidelidade_pontos": 0.0001571272909547672, "internet_consumo": 0.00013866434757909058, "conta_pagamento_confirmacao": 3.0940198082200014e-05, "conta_contestacao": 0.0001079919024786812, "conta_vencimento": 1.997649329915953e-05, "plano_nova_linha": 2.126486642556507e-05, "conta_explicacao": 1.4615114709212975e-05, "internet_pacote_adicional": 5.7803899989222384e-05, "reclamacao_atendimento": 0.00012237085723746117, "conta_segunda_via": 0.9915813264844935, "sem_correspondencia": 0.0031559860041124282}, "confidence": 0.9915813264844935, "input_tokens": 417, "latency_ms": 139.6968590000256} +{"id": "g0002-conta_segunda_via-erros_digitacao-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.015032409010363783, "conta_segunda_via": 0.8207417225074313, "conta_explicacao": 0.002612240993290918, "sem_correspondencia": 0.16161362748891409}, "confidence": 0.8207417225074313, "input_tokens": 211, "latency_ms": 73.4766329999843} +{"id": "g0002-conta_segunda_via-erros_digitacao-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.025692546775697343, "conta_segunda_via": 0.8508202984470605, "conta_explicacao": 0.008341148703449954, "sem_correspondencia": 0.11514600607379229}, "confidence": 0.8508202984470605, "input_tokens": 213, "latency_ms": 74.08038800002714} +{"id": "g0002-conta_segunda_via-erros_digitacao-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.010452131592739687, "bonus_nao_recebido": 0.0018163081243333574, "atendimento_humano": 0.0005203809901976415, "internet_problema_conexao": 0.0004052731226613962, "conta_pagamento_confirmacao": 0.0007571498730680867, "conta_vencimento": 0.0014145421895297731, "roaming_duvida": 0.00027853987218731625, "conta_segunda_via": 0.04133898236734752, "conta_explicacao": 0.0009721996812613206, "portabilidade": 0.0008579632074068464, "conta_contestacao": 0.0003156270252864889, "sem_correspondencia": 0.9408709019539806}, "confidence": 0.9408709019539806, "input_tokens": 418, "latency_ms": 140.30521000000817} +{"id": "g0002-conta_segunda_via-erros_digitacao-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.013214143973598099, "parceiros_ofertas": 0.0009572293788630645, "internet_pacote_adicional": 0.00039903257216846117, "marketplace_pedido": 0.00027425080873976827, "conta_contestacao": 0.00035214500896903103, "conta_vencimento": 0.0007454909898375091, "seguranca_perda_roubo": 0.00035214500896903103, "conta_explicacao": 0.0013927605280660723, "recarga_saldo": 0.0013927605280660723, "negociacao_divida": 0.0020264546109552478, "conta_debito_automatico_digital": 0.031699083509188694, "marketplace_compra": 0.0037859156348370284, "negociacao_religacao": 0.0029484740610533525, "roaming_duvida": 0.0037859156348370284, "conta_pagamento_confirmacao": 0.010291185674256485, "sem_correspondencia": 0.9263830120775951}, "confidence": 0.9263830120775951, "input_tokens": 520, "latency_ms": 179.89509699998507} +{"id": "g0002-conta_segunda_via-erros_digitacao-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.003592569960656892, "conta_contestacao": 0.00010848621257345986, "conta_segunda_via": 0.996120080300522, "sem_correspondencia": 0.00017886352624755898}, "confidence": 0.996120080300522, "input_tokens": 221, "latency_ms": 75.97779700000729} +{"id": "g0002-conta_segunda_via-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.04141048171865826, "conta_contestacao": 0.013444015064460236, "conta_explicacao": 0.002647283527813286, "sem_correspondencia": 0.9424982196890682}, "confidence": 0.9424982196890682, "input_tokens": 209, "latency_ms": 74.21673400000373} +{"id": "g0002-conta_segunda_via-erros_digitacao-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.027629662534787956, "conta_segunda_via": 0.9149687623056515, "conta_vencimento": 0.0013755998976004969, "conta_pagamento_confirmacao": 0.0015587588960048878, "conta_contestacao": 0.0013755998976004969, "conta_explicacao": 0.0007363055662602187, "plano_consulta": 0.0007363055662602187, "sem_correspondencia": 0.051619005335834134}, "confidence": 0.9149687623056515, "input_tokens": 316, "latency_ms": 105.20794900003239} +{"id": "g0002-conta_segunda_via-erros_digitacao-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"internet_pacote_adicional": 0.018056833223615655, "conta_vencimento": 0.0051733693346703346, "conta_explicacao": 0.0011543347281519677, "conta_segunda_via": 0.5276980183173753, "conta_contestacao": 0.0013080326115267177, "conta_debito_automatico_digital": 0.03373460567404779, "conta_pagamento_confirmacao": 0.0019031762198119992, "sem_correspondencia": 0.4109716298908004}, "confidence": 0.5276980183173753, "input_tokens": 320, "latency_ms": 104.45185700001502} +{"id": "g0008-conta_contestacao-informal_abreviado-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.25675525696353657, "plano_consulta": 0.006038304880462766, "conta_explicacao": 0.6159238425260015, "sem_correspondencia": 0.12128259562999918}, "confidence": 0.6159238425260015, "input_tokens": 225, "latency_ms": 75.13642599997183} +{"id": "g0008-conta_contestacao-informal_abreviado-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0009102883324540967, "conta_vencimento": 6.594106563408868e-05, "conta_segunda_via": 2.425836237571794e-05, "roaming_cobranca": 1.4713440535292329e-05, "conta_explicacao": 0.00048724223319354925, "conta_debito_automatico_digital": 6.594106563408868e-05, "conta_contestacao": 0.9982523690997107, "sem_correspondencia": 0.00017924640046236852}, "confidence": 0.9982523690997107, "input_tokens": 321, "latency_ms": 112.31401100002358} +{"id": "g0008-conta_contestacao-informal_abreviado-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0019028157798167617, "roaming_cobranca": 0.0004245755896834734, "conta_contestacao": 0.9856829769263747, "vas_cancelamento": 0.00020055530767676587, "conta_explicacao": 0.003554927888380907, "conta_vencimento": 0.0004811071726597635, "conta_debito_automatico_digital": 0.00022725893664826864, "sem_correspondencia": 0.00752578239875924}, "confidence": 0.9856829769263747, "input_tokens": 327, "latency_ms": 111.82422799998903} +{"id": "g0008-conta_contestacao-informal_abreviado-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9690270126642069, "vas_cancelamento": 0.0016508536014421744, "fidelidade_pontos": 0.00036835522847140456, "reclamacao_atendimento": 0.0001535533044997281, "conta_vencimento": 0.00011958743378759012, "internet_problema_conexao": 3.426237342434494e-05, "marketplace_compra": 4.985145917686471e-05, "conta_segunda_via": 6.401054064206564e-05, "roaming_cobranca": 0.0001535533044997281, "vas_consulta": 8.749203558462263e-05, "portabilidade": 2.212145091335048e-05, "parceiros_ofertas": 9.313478707927496e-05, "conta_pagamento_confirmacao": 0.000779808024793329, "conta_debito_automatico_digital": 0.00011958743378759012, "conta_explicacao": 0.004487485346246434, "sem_correspondencia": 0.022789331011444536}, "confidence": 0.9690270126642069, "input_tokens": 528, "latency_ms": 179.30797100001428} +{"id": "g0008-conta_contestacao-informal_abreviado-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"seguranca_perda_roubo": 0.0002302876551206809, "vas_cancelamento": 8.471809387447793e-05, "conta_segunda_via": 3.531575571582834e-05, "atendimento_humano": 1.29919404772861e-05, "conta_vencimento": 5.822583763953582e-05, "conta_pagamento_confirmacao": 7.40258454388409e-06, "conta_debito_automatico_digital": 1.2204798595657706e-05, "conta_explicacao": 1.0770696957336745e-05, "conta_contestacao": 0.9988193414812246, "roaming_cobranca": 1.668198178492962e-05, "marketplace_pedido": 2.7232586652284356e-06, "sem_correspondencia": 0.000709335915400546}, "confidence": 0.9988193414812246, "input_tokens": 418, "latency_ms": 139.6571280000103} +{"id": "g0008-conta_contestacao-informal_abreviado-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0019260885329827802, "roaming_cobranca": 3.997469218818329e-05, "conta_contestacao": 0.9977385615317129, "sem_correspondencia": 0.00029537524311597116}, "confidence": 0.9977385615317129, "input_tokens": 223, "latency_ms": 74.63412900000321} +{"id": "g0008-conta_contestacao-informal_abreviado-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0004297903140563448, "roaming_cobranca": 0.00020301856905227366, "conta_segunda_via": 5.8165793885168145e-05, "vas_cancelamento": 4.5299565825738885e-05, "conta_contestacao": 0.9977893371802327, "conta_debito_automatico_digital": 6.591047936238214e-05, "conta_explicacao": 8.463073072737151e-05, "sem_correspondencia": 0.0013238473668581252}, "confidence": 0.9977893371802327, "input_tokens": 320, "latency_ms": 104.55963700002258} +{"id": "g0008-conta_contestacao-informal_abreviado-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_debito_automatico_digital": 0.014811706892360235, "recarga_saldo": 0.0020045465474952608, "conta_contestacao": 0.33711289502618574, "atendimento_humano": 0.0005068287388405019, "internet_pacote_adicional": 0.0006507809825789979, "roaming_cobranca": 0.0007374314636947007, "seguranca_fraude": 0.0006507809825789979, "marketplace_pedido": 0.0005743122013869251, "cadastro_atualizacao": 0.0006507809825789979, "conta_vencimento": 0.0009468807424492391, "conta_explicacao": 0.5558052006569719, "conta_pagamento_confirmacao": 0.006174438050035371, "conta_segunda_via": 0.002573888715917576, "vas_cancelamento": 0.004243625074348347, "desconto_retencao": 0.006174438050035371, "sem_correspondencia": 0.06638146489254186}, "confidence": 0.5558052006569719, "input_tokens": 522, "latency_ms": 178.03566300000284} +{"id": "g0008-conta_contestacao-informal_abreviado-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.002472176971915186, "conta_contestacao": 0.9973473730802667, "vas_cancelamento": 8.45932441123701e-05, "sem_correspondencia": 9.58567037058366e-05}, "confidence": 0.9973473730802667, "input_tokens": 218, "latency_ms": 74.61734899999328} +{"id": "g0008-conta_contestacao-informal_abreviado-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9806551990234446, "vas_cancelamento": 0.003121210535449185, "roaming_cobranca": 0.0003727754388340535, "sem_correspondencia": 0.015850815002272176}, "confidence": 0.9806551990234446, "input_tokens": 224, "latency_ms": 75.02156000003879} +{"id": "g0008-conta_contestacao-informal_abreviado-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0003350924371087726, "conta_segunda_via": 0.00010878858650048567, "conta_debito_automatico_digital": 1.567248183973493e-05, "conta_explicacao": 1.3830916679379396e-05, "vas_cancelamento": 0.00023030543942879753, "conta_contestacao": 0.9988964767966738, "roaming_cobranca": 2.0123865024796703e-05, "sem_correspondencia": 0.00037970947674419853}, "confidence": 0.9988964767966738, "input_tokens": 321, "latency_ms": 112.70380500002375} +{"id": "g0008-conta_contestacao-informal_abreviado-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"seguranca_fraude": 0.043539918635462437, "conta_contestacao": 0.5304247958260417, "internet_problema_conexao": 0.0007037572392334795, "conta_debito_automatico_digital": 0.00042685034258982396, "conta_pagamento_confirmacao": 0.0013147916172116098, "conta_segunda_via": 0.0001385780169145432, "recarga_saldo": 8.947269241617434e-05, "roaming_cobranca": 0.00012229467069340007, "roaming_pacote": 0.00017793769591245725, "desconto_retencao": 0.00015702946549578316, "cadastro_atualizacao": 6.545962013560881e-05, "conta_explicacao": 0.4130952463498113, "cancelamento_linha": 0.0005480866890072039, "vas_cancelamento": 0.0001385780169145432, "conta_vencimento": 0.0004836848053967039, "sem_correspondencia": 0.008573518316763213}, "confidence": 0.5304247958260417, "input_tokens": 517, "latency_ms": 178.77269600001} +{"id": "g0010-conta_contestacao-regionalismo-00-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"bonus_nao_recebido": 0.00029586887270939983, "recarga_realizar": 5.8260035365984366e-05, "beneficios_consulta": 7.884638387630566e-06, "conta_explicacao": 9.510689328905857e-06, "conta_debito_automatico_digital": 8.476785127286003e-05, "conta_contestacao": 0.9994059771054807, "roaming_pacote": 7.406932296900736e-06, "roaming_cobranca": 5.090705156390466e-06, "troca_numero": 2.2589867195641524e-06, "fidelidade_pontos": 1.8727657681015046e-06, "conta_vencimento": 9.999998310349413e-07, "vas_cancelamento": 1.3837971320658965e-05, "vas_contratacao": 7.884638387630566e-06, "conta_segunda_via": 4.782274922845122e-06, "conta_pagamento_confirmacao": 3.533649768541185e-05, "sem_correspondencia": 5.8260035365984366e-05}, "confidence": 0.9994059771054807, "input_tokens": 526, "latency_ms": 182.00588899998138} +{"id": "g0010-conta_contestacao-regionalismo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0008040442896736447, "conta_contestacao": 0.9991441627939907, "roaming_cobranca": 2.4280033703800772e-05, "sem_correspondencia": 2.7512882631872253e-05}, "confidence": 0.9991441627939907, "input_tokens": 233, "latency_ms": 77.01376300002494} +{"id": "g0010-conta_contestacao-regionalismo-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.0024386132751472406, "roaming_cobranca": 0.005849929137290904, "conta_vencimento": 0.00033003041829661554, "conta_debito_automatico_digital": 0.0001558953309904474, "vas_cancelamento": 0.0001766525531521663, "internet_pacote_adicional": 3.9416512475471886e-05, "conta_segunda_via": 5.387598476022525e-05, "seguranca_perda_roubo": 3.9416512475471886e-05, "conta_pagamento_confirmacao": 8.344475756538767e-05, "conta_explicacao": 0.0001766525531521663, "recarga_saldo": 9.45552979517554e-05, "suporte_configuracao": 0.0004801914251844293, "beneficios_consulta": 0.00033003041829661554, "suporte_sem_sinal": 9.45552979517554e-05, "conta_contestacao": 0.9838068113880185, "sem_correspondencia": 0.005849929137290904}, "confidence": 0.9838068113880185, "input_tokens": 525, "latency_ms": 181.61093400004802} +{"id": "g0010-conta_contestacao-regionalismo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0001794722848641607, "vas_cancelamento": 4.5377699963208715e-05, "conta_vencimento": 1.66935229041106e-05, "conta_debito_automatico_digital": 1.1473279317246751e-05, "roaming_cobranca": 0.00010885544333879307, "conta_explicacao": 1.8916239655028563e-05, "conta_contestacao": 0.9995103560866186, "sem_correspondencia": 0.00010885544333879307}, "confidence": 0.9995103560866186, "input_tokens": 330, "latency_ms": 114.2193609999822} +{"id": "g0010-conta_contestacao-regionalismo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0002959082338003853, "conta_contestacao": 0.9995389336724763, "seguranca_perda_roubo": 2.4289626964304947e-05, "conta_explicacao": 2.1435520560934386e-05, "marketplace_compra": 4.004682463342095e-05, "roaming_cobranca": 7.407917682532526e-06, "troca_numero": 3.965172601103447e-06, "conta_segunda_via": 8.39427046240812e-06, "conta_pagamento_confirmacao": 7.407917682532526e-06, "seguranca_fraude": 4.493129199083335e-06, "bonus_nao_recebido": 1.209309318301762e-06, "recarga_nao_creditada": 3.2872435449258752e-06, "conta_vencimento": 4.493129199083335e-06, "conta_debito_automatico_digital": 2.5601078469346925e-06, "plano_consulta": 1.473240346683365e-05, "sem_correspondencia": 2.1435520560934386e-05}, "confidence": 0.9995389336724763, "input_tokens": 541, "latency_ms": 183.4201600000256} +{"id": "g0010-conta_contestacao-regionalismo-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.00020341111158738847, "conta_contestacao": 0.9997185930003072, "conta_explicacao": 1.147566964793253e-05, "conta_vencimento": 4.783770826600512e-06, "conta_segunda_via": 1.4735051501457435e-05, "roaming_cobranca": 4.221662937149502e-06, "conta_debito_automatico_digital": 2.7257104544458223e-06, "sem_correspondencia": 4.005402273781992e-05}, "confidence": 0.9997185930003072, "input_tokens": 332, "latency_ms": 113.0547679999836} +{"id": "g0010-conta_contestacao-regionalismo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.0069919944054080705, "vas_cancelamento": 0.06633819588780847, "conta_segunda_via": 0.0005064983759126062, "conta_pagamento_confirmacao": 0.00023925289179876037, "roaming_cobranca": 0.00030720679408565045, "cadastro_atualizacao": 0.00011301506373229944, "conta_vencimento": 9.369277862708994e-05, "conta_contestacao": 0.9157705465031032, "marketplace_compra": 0.00011301506373229944, "conta_explicacao": 0.003302784294067071, "atendimento_humano": 5.338453606303236e-05, "sem_correspondencia": 0.006170413405661442}, "confidence": 0.9157705465031032, "input_tokens": 429, "latency_ms": 142.82109700002366} +{"id": "g0010-conta_contestacao-regionalismo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.0006263041740591982, "conta_contestacao": 0.9993258235363112, "vas_cancelamento": 3.118184873296386e-05, "sem_correspondencia": 1.6690440896669303e-05}, "confidence": 0.9993258235363112, "input_tokens": 227, "latency_ms": 73.58148500003381} +{"id": "g0010-conta_contestacao-regionalismo-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.0002958735665929731, "conta_explicacao": 3.5337058289859705e-05, "roaming_cobranca": 2.143300927685239e-05, "conta_segunda_via": 1.1472263162988782e-05, "conta_contestacao": 0.999421832424278, "conta_vencimento": 1.568072456230357e-05, "vas_cancelamento": 1.8914564299889133e-05, "sem_correspondencia": 0.00017945638953716575}, "confidence": 0.999421832424278, "input_tokens": 331, "latency_ms": 113.21216200002482} +{"id": "g0010-conta_contestacao-regionalismo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.0008031879624238589, "vas_cancelamento": 0.0004299155361362518, "conta_vencimento": 4.531276413585911e-05, "conta_explicacao": 4.531276413585911e-05, "conta_segunda_via": 0.0002954763387721187, "conta_contestacao": 0.9980800493066452, "conta_debito_automatico_digital": 3.998837399744201e-05, "sem_correspondencia": 0.00026075695375343133}, "confidence": 0.9980800493066452, "input_tokens": 327, "latency_ms": 111.72779899999341} +{"id": "g0010-conta_contestacao-regionalismo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.001031760806345796, "internet_problema_conexao": 4.0005707937876975e-05, "conta_segunda_via": 3.530491334088039e-05, "conta_vencimento": 1.2201051571139722e-05, "conta_contestacao": 0.9985126915572433, "conta_pagamento_confirmacao": 1.2201051571139722e-05, "plano_consulta": 4.488516033694829e-06, "fidelidade_resgate": 2.120224845759199e-06, "vas_cancelamento": 5.763368670474612e-06, "roaming_cobranca": 4.7780004466321135e-06, "conta_debito_automatico_digital": 3.7211104893526127e-06, "sem_correspondencia": 0.00033496369150380314}, "confidence": 0.9985126915572433, "input_tokens": 438, "latency_ms": 143.00443000001906} +{"id": "g0010-conta_contestacao-regionalismo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_pagamento_confirmacao": 0.00023047351758955585, "roaming_cobranca": 3.1191198781520975e-05, "internet_consumo": 1.3841010557504191e-05, "conta_segunda_via": 1.0779389860683846e-05, "conta_contestacao": 0.9996254768716366, "conta_vencimento": 8.936428070725477e-06, "bonus_nao_recebido": 5.769791615392756e-06, "suporte_sem_sinal": 1.3704456304981938e-06, "conta_explicacao": 8.39499726453254e-06, "vas_cancelamento": 4.493518228226703e-06, "conta_debito_automatico_digital": 9.999997335469524e-07, "sem_correspondencia": 5.8272831031041434e-05}, "confidence": 0.9996254768716366, "input_tokens": 437, "latency_ms": 143.15922099996214} +{"id": "g0013-conta_contestacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 116, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"vas_cancelamento": 0.2738073553094756, "roaming_cobranca": 0.00826826569213123, "conta_explicacao": 0.6568296999583719, "sem_correspondencia": 0.061094679040021325}, "confidence": 0.6568296999583719, "input_tokens": 233, "latency_ms": 76.24914899997748} +{"id": "g0013-conta_contestacao-indireto_multiplo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0031694577541228155, "roaming_cobranca": 0.00010845288041440182, "conta_contestacao": 0.9958140245154609, "sem_correspondencia": 0.0009080648500019116}, "confidence": 0.9958140245154609, "input_tokens": 247, "latency_ms": 76.77538000001505} +{"id": "g0013-conta_contestacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"roaming_duvida": 0.02431869887832168, "roaming_cobranca": 0.3804084544560058, "conta_pagamento_confirmacao": 0.0012107567236724977, "negociacao_religacao": 0.0012107567236724977, "conta_segunda_via": 0.001996200363962044, "desconto_retencao": 0.040094756116440304, "fidelidade_resgate": 0.000504718493169451, "conta_vencimento": 0.0005719209797691831, "vas_cancelamento": 0.002904454391422503, "conta_debito_automatico_digital": 0.0012107567236724977, "suporte_configuracao": 0.00044541250689920486, "conta_explicacao": 0.4884541242444126, "fidelidade_pontos": 0.0015546424066210634, "cancelamento_linha": 0.001068489058424452, "cadastro_atualizacao": 0.002563172004128585, "sem_correspondencia": 0.05148268592940562}, "confidence": 0.4884541242444126, "input_tokens": 542, "latency_ms": 180.9138730000086} +{"id": "g0013-conta_contestacao-indireto_multiplo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9994844204515176, "roaming_cobranca": 0.00020336346488081922, "vas_cancelamento": 0.00020336346488081922, "sem_correspondencia": 0.0001088526187206788}, "confidence": 0.9994844204515176, "input_tokens": 240, "latency_ms": 77.06135999995922} +{"id": "g0013-conta_contestacao-indireto_multiplo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.0007088029474574827, "vas_contratacao": 7.470728102918257e-05, "internet_consumo": 6.59289441087705e-05, "roaming_cobranca": 3.528922080440917e-05, "internet_problema_conexao": 5.818208896666289e-05, "plano_nova_linha": 8.922512324451265e-06, "conta_debito_automatico_digital": 1.774453458244602e-05, "conta_pagamento_confirmacao": 5.411777286443528e-06, "parceiros_ofertas": 7.3970225242935855e-06, "conta_segunda_via": 6.948859585246906e-06, "suporte_chip_esim": 1.0110531037921644e-05, "negociacao_divida": 3.528922080440917e-05, "vas_cancelamento": 0.0007088029474574827, "conta_vencimento": 8.381924630703747e-06, "conta_contestacao": 0.9980688667366596, "sem_correspondencia": 0.00017921345074036293}, "confidence": 0.9980688667366596, "input_tokens": 540, "latency_ms": 181.8165180000051} +{"id": "g0013-conta_contestacao-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.03702179104033842, "roaming_cobranca": 0.010606920721412564, "vas_cancelamento": 0.007290022892812661, "conta_vencimento": 0.000986597313000192, "conta_debito_automatico_digital": 0.007290022892812661, "conta_explicacao": 0.35125297357959584, "conta_pagamento_confirmacao": 0.006433422622677965, "sem_correspondencia": 0.5791182489373498}, "confidence": 0.5791182489373498, "input_tokens": 348, "latency_ms": 115.9202609999852} +{"id": "g0013-conta_contestacao-indireto_multiplo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0006251935254020217, "conta_segunda_via": 4.5288867079509576e-05, "conta_contestacao": 0.9975536816123656, "conta_explicacao": 4.5288867079509576e-05, "roaming_cobranca": 0.00013949953144671453, "vas_cancelamento": 3.996728491923265e-05, "conta_debito_automatico_digital": 5.131900967229539e-05, "sem_correspondencia": 0.001499761302035101}, "confidence": 0.9975536816123656, "input_tokens": 332, "latency_ms": 112.58890999999949} +{"id": "g0013-conta_contestacao-indireto_multiplo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.00023042125841317199, "vas_cancelamento": 0.0001794522564884769, "roaming_cobranca": 1.147199894602584e-05, "conta_contestacao": 0.9993988148036472, "conta_pagamento_confirmacao": 3.5336244444318684e-05, "cancelamento_linha": 6.1405185438181414e-06, "conta_explicacao": 5.1413932291333804e-05, "fidelidade_resgate": 3.964616749319328e-06, "conta_vencimento": 4.2203125613833605e-06, "conta_segunda_via": 2.404661612472408e-06, "fidelidade_pontos": 1.5525662266505292e-06, "sem_correspondencia": 7.480683007565219e-05}, "confidence": 0.9993988148036472, "input_tokens": 444, "latency_ms": 144.11501399996496} +{"id": "g0013-conta_contestacao-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.07228367308037836, "suporte_chip_esim": 0.004077965784348061, "internet_problema_conexao": 0.0021827777911817073, "conta_pagamento_confirmacao": 0.0182761746849253, "cadastro_atualizacao": 0.0013239216536915259, "internet_pacote_adicional": 0.0008029990740213618, "conta_segunda_via": 0.0182761746849253, "conta_vencimento": 0.0013239216536915259, "recarga_saldo": 0.0031759229461886655, "conta_explicacao": 0.19648739502866677, "vas_cancelamento": 0.3670867814486948, "roaming_cobranca": 0.0067234289298419795, "conta_debito_automatico_digital": 0.04967979353977566, "plano_troca": 0.004077965784348061, "portabilidade": 0.001926294639748302, "sem_correspondencia": 0.2522948092755727}, "confidence": 0.3670867814486948, "input_tokens": 551, "latency_ms": 182.88556099997777} +{"id": "g0013-conta_contestacao-indireto_multiplo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9441788632176392, "roaming_cobranca": 0.0049545959568527255, "vas_cancelamento": 0.0038586432109993184, "sem_correspondencia": 0.04700789761450866}, "confidence": 0.9441788632176392, "input_tokens": 234, "latency_ms": 77.25449800000206} +{"id": "g0013-conta_contestacao-indireto_multiplo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.0002959110744724745, "roaming_cobranca": 1.8916962098404057e-05, "conta_contestacao": 0.9995485290876307, "vas_cancelamento": 1.1473717501303895e-05, "conta_debito_automatico_digital": 2.143572633853034e-05, "conta_vencimento": 4.2209447825386746e-06, "conta_segunda_via": 1.4732544895569165e-05, "sem_correspondencia": 8.477994228041688e-05}, "confidence": 0.9995485290876307, "input_tokens": 346, "latency_ms": 115.2686959999869} +{"id": "g0013-conta_contestacao-indireto_multiplo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 174, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0024663162147063656, "roaming_cobranca": 8.439270002880273e-05, "conta_contestacao": 0.9949829748705585, "sem_correspondencia": 0.0024663162147063656}, "confidence": 0.9949829748705585, "input_tokens": 243, "latency_ms": 76.81582200001458} +{"id": "g0014-conta_explicacao-curto_neutro-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.004049590883920947, "conta_vencimento": 0.0006210248757392215, "conta_explicacao": 0.9909022182661889, "conta_pagamento_confirmacao": 0.00015701967856659766, "conta_segunda_via": 0.0004836546595325276, "conta_debito_automatico_digital": 7.417084427700594e-05, "plano_consulta": 0.00013856937997985122, "sem_correspondencia": 0.00357375141179505}, "confidence": 0.9909022182661889, "input_tokens": 315, "latency_ms": 105.35162799999398} +{"id": "g0014-conta_explicacao-curto_neutro-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9930529154491395, "conta_pagamento_confirmacao": 0.00042775013572665573, "conta_contestacao": 0.00022895814869824173, "conta_vencimento": 3.7376390314754085e-05, "recarga_saldo": 0.00012255246574328427, "seguranca_fraude": 2.1296425251786093e-05, "conta_segunda_via": 2.910876204551295e-05, "recarga_realizar": 1.0708515114495793e-05, "conta_debito_automatico_digital": 2.910876204551295e-05, "plano_consulta": 8.422899579475715e-05, "plano_troca": 5.108746838632669e-05, "sem_correspondencia": 0.005904908481738889}, "confidence": 0.9930529154491395, "input_tokens": 423, "latency_ms": 141.27052099996718} +{"id": "g0014-conta_explicacao-curto_neutro-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"seguranca_fraude": 0.007530327927611504, "plano_consulta": 0.11779414773884836, "roaming_pacote": 0.0004813977585973421, "conta_pagamento_confirmacao": 0.00022739619972587767, "conta_explicacao": 0.8703875657680754, "beneficios_consulta": 0.0003308595183179578, "conta_segunda_via": 0.00025767365195265336, "roaming_duvida": 8.365438687966556e-05, "reclamacao_atendimento": 7.858602379641007e-05, "conta_vencimento": 3.951553435201079e-05, "conta_contestacao": 0.000618126957575497, "conta_debito_automatico_digital": 0.00012956644901288773, "marketplace_pedido": 9.479283908494684e-05, "plano_nova_linha": 8.904963129757486e-05, "suporte_configuracao": 0.0001770963384139751, "sem_correspondencia": 0.0016802432764581486}, "confidence": 0.8703875657680754, "input_tokens": 527, "latency_ms": 181.88728499995932} +{"id": "g0014-conta_explicacao-curto_neutro-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"troca_numero": 0.020662557339868787, "plano_consulta": 0.007601330047363812, "conta_explicacao": 0.6842499249321501, "bonus_nao_recebido": 0.0003339791337406362, "conta_debito_automatico_digital": 0.00022954027795983552, "atendimento_humano": 0.00013922321622160028, "plano_troca": 0.00026010321088671697, "conta_pagamento_confirmacao": 0.0004288376963663313, "desconto_retencao": 0.004610439728321036, "conta_contestacao": 0.009760300981447369, "conta_vencimento": 0.00022954027795983552, "marketplace_compra": 0.0006239551664776592, "conta_segunda_via": 0.00861343538442069, "fidelidade_pontos": 0.00861343538442069, "seguranca_fraude": 0.001921917216753941, "sem_correspondencia": 0.2517214800056407}, "confidence": 0.6842499249321501, "input_tokens": 518, "latency_ms": 180.05939299996498} +{"id": "g0014-conta_explicacao-curto_neutro-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.009655532673123622, "conta_contestacao": 0.003552071964001321, "conta_explicacao": 0.9848911082492215, "sem_correspondencia": 0.0019012871136536024}, "confidence": 0.9848911082492215, "input_tokens": 211, "latency_ms": 74.41191800000979} +{"id": "g0014-conta_explicacao-curto_neutro-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9935944461336539, "plano_consulta": 0.0013182816675072343, "conta_contestacao": 0.0010266787949633114, "sem_correspondencia": 0.00406059340387554}, "confidence": 0.9935944461336539, "input_tokens": 212, "latency_ms": 74.4794050000337} +{"id": "g0014-conta_explicacao-curto_neutro-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8864988399536671, "plano_consulta": 0.012645226813155601, "conta_contestacao": 0.01839869644904128, "sem_correspondencia": 0.08245723678413606}, "confidence": 0.8864988399536671, "input_tokens": 221, "latency_ms": 75.26555399999779} +{"id": "g0014-conta_explicacao-curto_neutro-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.19628263975927876, "plano_consulta": 0.006716422589809125, "conta_explicacao": 0.7763128996253285, "sem_correspondencia": 0.020688038025583746}, "confidence": 0.7763128996253285, "input_tokens": 211, "latency_ms": 73.79416399999172} +{"id": "g0014-conta_explicacao-curto_neutro-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.007489281133936766, "plano_consulta": 0.0031219968594330297, "conta_explicacao": 0.9809022546751273, "sem_correspondencia": 0.008486467331503014}, "confidence": 0.9809022546751273, "input_tokens": 214, "latency_ms": 74.35339999994994} +{"id": "g0014-conta_explicacao-curto_neutro-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.45666228053672964, "marketplace_pedido": 0.007381258300074916, "recarga_realizar": 0.0004718680561380475, "conta_contestacao": 0.31385908944112956, "conta_segunda_via": 0.0027154131785736306, "conta_debito_automatico_digital": 0.0001351924615686441, "conta_vencimento": 7.236331010423112e-05, "bonus_nao_recebido": 0.0001351924615686441, "plano_consulta": 0.000534696557864479, "negociacao_religacao": 0.0001351924615686441, "conta_pagamento_confirmacao": 0.00022289468702653311, "seguranca_perda_roubo": 0.0004164220979704409, "cadastro_atualizacao": 0.00032430985598761667, "roaming_duvida": 0.00022289468702653311, "internet_problema_conexao": 0.000998944682683237, "sem_correspondencia": 0.21571198722398516}, "confidence": 0.45666228053672964, "input_tokens": 519, "latency_ms": 180.1478919999795} +{"id": "g0014-conta_explicacao-curto_neutro-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.00504867457369338, "conta_explicacao": 0.962107074170712, "seguranca_perda_roubo": 0.0003657247594633515, "conta_segunda_via": 0.00022182327963055076, "atendimento_humano": 0.00022182327963055076, "conta_debito_automatico_digital": 0.00010478189791678941, "conta_pagamento_confirmacao": 0.00022182327963055076, "internet_consumo": 0.0001957583571951176, "conta_vencimento": 9.246970035850192e-05, "marketplace_compra": 0.0004695998866629539, "conta_contestacao": 0.008323857158491177, "sem_correspondencia": 0.022626589656615306}, "confidence": 0.962107074170712, "input_tokens": 411, "latency_ms": 140.05391400002054} +{"id": "g0014-conta_explicacao-curto_neutro-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.022852554688508903, "conta_explicacao": 0.9717153518210063, "plano_consulta": 0.0014609149443456917, "sem_correspondencia": 0.003971178546139151}, "confidence": 0.9717153518210063, "input_tokens": 210, "latency_ms": 74.07285599998659} +{"id": "g0018-conta_explicacao-emocional-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_pagamento_confirmacao": 0.004021675770479263, "plano_consulta": 0.0011522293996587098, "conta_debito_automatico_digital": 0.0005442746294836337, "conta_explicacao": 0.9840716152187682, "conta_contestacao": 0.005163933906972631, "conta_vencimento": 0.000480320674674685, "conta_segunda_via": 0.0005442746294836337, "sem_correspondencia": 0.004021675770479263}, "confidence": 0.9840716152187682, "input_tokens": 327, "latency_ms": 112.42785000001732} +{"id": "g0018-conta_explicacao-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"negociacao_religacao": 0.023972205742093224, "conta_vencimento": 0.002863071687678694, "troca_numero": 0.001193505846210096, "fidelidade_resgate": 0.0017365407595323211, "parceiros_ofertas": 0.0013524193033591838, "conta_pagamento_confirmacao": 0.0004975272575492479, "plano_consulta": 0.0015324918414991741, "marketplace_pedido": 0.0005637722422505107, "vas_consulta": 0.0036762568167785104, "portabilidade": 0.0009295032876287224, "vas_cancelamento": 0.00324428525391254, "conta_segunda_via": 0.004165744725008944, "conta_debito_automatico_digital": 0.004165744725008944, "suporte_configuracao": 0.0009295032876287224, "conta_contestacao": 0.6182513346534716, "sem_correspondencia": 0.3309260925703896}, "confidence": 0.6182513346534716, "input_tokens": 525, "latency_ms": 180.4803509999715} +{"id": "g0018-conta_explicacao-emocional-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.0058818551408931375, "conta_contestacao": 0.002163813582283143, "conta_explicacao": 0.989175939640198, "sem_correspondencia": 0.0027783916366257073}, "confidence": 0.989175939640198, "input_tokens": 221, "latency_ms": 75.96332299999631} +{"id": "g0018-conta_explicacao-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"fidelidade_pontos": 0.006873463093855615, "suporte_sem_sinal": 0.0010540797048680672, "conta_pagamento_confirmacao": 0.0015336769209063252, "internet_pacote_adicional": 0.0002351969733564215, "marketplace_compra": 0.00034220957697777914, "negociacao_divida": 0.0008209180995709261, "fidelidade_resgate": 0.00011109918351949311, "conta_debito_automatico_digital": 0.0001949851394203732, "cancelamento_linha": 0.0003877742527770234, "plano_consulta": 0.00026651308652482855, "troca_numero": 0.0002351969733564215, "conta_contestacao": 0.9002460083435525, "desconto_retencao": 0.018684009826611604, "conta_segunda_via": 0.016488580799844884, "conta_vencimento": 0.001737883630429296, "sem_correspondencia": 0.05078840439442856}, "confidence": 0.9002460083435525, "input_tokens": 513, "latency_ms": 177.41698499997938} +{"id": "g0018-conta_explicacao-emocional-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"beneficios_consulta": 0.01839975320040179, "conta_pagamento_confirmacao": 0.008691427990559246, "conta_explicacao": 0.3695689222842107, "troca_numero": 0.0015103437161350583, "conta_contestacao": 0.5377196090332277, "plano_consulta": 0.0003370032352603902, "conta_vencimento": 0.0002974043112782821, "seguranca_fraude": 0.023625750770097514, "conta_segunda_via": 0.0013328736513272966, "vas_consulta": 0.0007134358546447713, "negociacao_divida": 0.00011646520169451344, "reclamacao_atendimento": 0.00038187469471382687, "conta_debito_automatico_digital": 0.001038043043388941, "vas_contratacao": 0.00018038483312099785, "seguranca_perda_roubo": 0.001711443645537643, "sem_correspondencia": 0.03437526453440124}, "confidence": 0.5377196090332277, "input_tokens": 538, "latency_ms": 182.04789500003926} +{"id": "g0018-conta_explicacao-emocional-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_pagamento_confirmacao": 0.004415063019724279, "vas_contratacao": 0.0007672229115197183, "conta_explicacao": 0.9533881447225753, "roaming_cobranca": 0.00019398433084078637, "conta_vencimento": 0.00024908081123873346, "marketplace_pedido": 0.00013332335084031342, "conta_debito_automatico_digital": 7.596535544438566e-05, "conta_segunda_via": 9.754144717830967e-05, "plano_consulta": 0.0005975138042818798, "conta_contestacao": 0.0030344254786429914, "troca_numero": 8.086469994027417e-05, "sem_correspondencia": 0.036966870067772994}, "confidence": 0.9533881447225753, "input_tokens": 413, "latency_ms": 140.6410600000072} +{"id": "g0018-conta_explicacao-emocional-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.40796873595430144, "conta_pagamento_confirmacao": 0.01087199855463609, "internet_consumo": 0.0004776822788488273, "plano_consulta": 0.00032830590892123855, "conta_segunda_via": 0.0007875649337745715, "cadastro_atualizacao": 0.00019912759952555456, "conta_contestacao": 0.40796873595430144, "recarga_realizar": 0.00017572948980040765, "troca_numero": 6.88166569788828e-05, "conta_vencimento": 7.325495003527178e-05, "plano_troca": 5.359446634351018e-05, "seguranca_perda_roubo": 0.00022564113136529267, "conta_debito_automatico_digital": 0.00017572948980040765, "parceiros_ofertas": 0.00013685826426529594, "suporte_sem_sinal": 0.00042155313150364106, "sem_correspondencia": 0.1700666712355982}, "confidence": 0.40796873595430144, "input_tokens": 518, "latency_ms": 179.15024500001664} +{"id": "g0018-conta_explicacao-emocional-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.019907727718446733, "vas_contratacao": 0.002694217969373354, "conta_explicacao": 0.747031971371429, "conta_vencimento": 0.00046818488105305827, "plano_consulta": 0.0007719063720123865, "conta_debito_automatico_digital": 0.00015199737681375087, "reclamacao_atendimento": 0.0001722355924067173, "plano_nova_linha": 0.00022115487830849518, "negociacao_religacao": 0.0008746845113582621, "conta_pagamento_confirmacao": 0.0016341258023736518, "conta_contestacao": 0.037192531831649514, "sem_correspondencia": 0.188879261694775}, "confidence": 0.747031971371429, "input_tokens": 424, "latency_ms": 142.2942510000098} +{"id": "g0018-conta_explicacao-emocional-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.08447045493620722, "conta_contestacao": 0.0019865546915311914, "conta_explicacao": 0.9081429748530323, "sem_correspondencia": 0.005400015519229301}, "confidence": 0.9081429748530323, "input_tokens": 219, "latency_ms": 75.13497899998356} +{"id": "g0018-conta_explicacao-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.037696874228506774, "plano_consulta": 0.025908657501184408, "conta_vencimento": 0.001876816854469435, "vas_cancelamento": 0.0010045876705918277, "conta_pagamento_confirmacao": 0.0007823736645207939, "internet_pacote_adicional": 0.00015405850891643365, "negociacao_religacao": 9.946764926557364e-05, "conta_segunda_via": 0.0003695671508650425, "recarga_realizar": 0.0006093132225832388, "conta_debito_automatico_digital": 0.0030943478691722644, "conta_contestacao": 0.8579769027946854, "sem_correspondencia": 0.07042703288523872}, "confidence": 0.8579769027946854, "input_tokens": 411, "latency_ms": 140.7300060000125} +{"id": "g0018-conta_explicacao-emocional-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.013798904036951122, "marketplace_compra": 0.001283498010663971, "recarga_realizar": 0.00028638711666964295, "conta_explicacao": 0.00028638711666964295, "plano_troca": 0.00060628153074729, "conta_contestacao": 0.003488909319251206, "plano_consulta": 0.0004721725309077195, "negociacao_divida": 0.0006870069786892791, "conta_vencimento": 0.0006870069786892791, "negociacao_religacao": 0.0018674785861956182, "conta_debito_automatico_digital": 0.0003245191182324746, "internet_problema_conexao": 0.0018674785861956182, "troca_numero": 0.00060628153074729, "conta_pagamento_confirmacao": 0.001283498010663971, "cadastro_atualizacao": 0.005076333105891938, "sem_correspondencia": 0.967377857442834}, "confidence": 0.967377857442834, "input_tokens": 519, "latency_ms": 181.2649220000253} +{"id": "g0018-conta_explicacao-emocional-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.017211845769361075, "recarga_saldo": 0.004931276375739717, "conta_explicacao": 0.5030038651626562, "conta_contestacao": 0.44389935299412353, "vas_consulta": 0.0018141151973690625, "fidelidade_resgate": 0.0001912063350685927, "conta_pagamento_confirmacao": 0.00010894608570183008, "conta_debito_automatico_digital": 0.00021666516279955305, "beneficios_consulta": 0.00040478381451665934, "plano_troca": 0.00040478381451665934, "portabilidade": 9.614458318058093e-05, "conta_vencimento": 0.0005889569748981459, "conta_segunda_via": 0.0038404819029676115, "suporte_configuracao": 0.0006673756850287516, "roaming_duvida": 0.000519752706103207, "sem_correspondencia": 0.022100447435969}, "confidence": 0.5030038651626562, "input_tokens": 530, "latency_ms": 181.56546400001616} +{"id": "g0019-conta_explicacao-longo_contexto-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 206, "length_bucket": "longo"}, "pred": "conta_explicacao", "probabilities": {"vas_contratacao": 0.001650360783684575, "marketplace_compra": 0.0004728362810755733, "conta_explicacao": 0.9687377358203867, "conta_pagamento_confirmacao": 0.00017394674684766495, "plano_consulta": 0.0003249753066066362, "cancelamento_linha": 0.00013546986265768488, "conta_contestacao": 0.022782527872149547, "roaming_cobranca": 0.0003249753066066362, "conta_debito_automatico_digital": 0.00010550403512038066, "conta_segunda_via": 0.00017394674684766495, "conta_vencimento": 3.425214531809356e-05, "sem_correspondencia": 0.005083469092698795}, "confidence": 0.9687377358203867, "input_tokens": 448, "latency_ms": 144.37495900000386} +{"id": "g0019-conta_explicacao-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 183, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.021531297551544676, "plano_consulta": 0.01152487308530724, "internet_consumo": 0.0037415784831368315, "bonus_nao_recebido": 0.0005063675837673389, "conta_debito_automatico_digital": 0.002269382065743577, "vas_contratacao": 0.0006501888477440221, "conta_segunda_via": 0.0009460191913480529, "internet_pacote_adicional": 0.0005063675837673389, "conta_pagamento_confirmacao": 0.0009460191913480529, "conta_vencimento": 0.004804281870879659, "conta_contestacao": 0.9155340687569821, "fidelidade_resgate": 0.00044686782424392213, "suporte_sem_sinal": 0.00034802101145058154, "negociacao_religacao": 0.00023919110996397484, "portabilidade": 0.0005063675837673389, "sem_correspondencia": 0.03549910825900529}, "confidence": 0.9155340687569821, "input_tokens": 558, "latency_ms": 185.81213299995625} +{"id": "g0019-conta_explicacao-longo_contexto-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"roaming_pacote": 0.003026719005608795, "marketplace_compra": 0.0003190138361578241, "fidelidade_pontos": 0.0023572111317052336, "conta_vencimento": 0.00011735863177169842, "beneficios_consulta": 0.0005959963097668002, "conta_contestacao": 0.01197090588590466, "conta_debito_automatico_digital": 0.00017075580165916006, "recarga_saldo": 0.00010356862903008993, "cancelamento_linha": 0.000409621873901705, "plano_consulta": 0.028716710376102007, "conta_explicacao": 0.9509668428714871, "marketplace_pedido": 0.0002192547893772523, "bonus_nao_recebido": 0.00015069146606255825, "conta_segunda_via": 8.586140919596847e-05, "conta_pagamento_confirmacao": 0.000193491672502263, "sem_correspondencia": 0.0005959963097668002}, "confidence": 0.9509668428714871, "input_tokens": 553, "latency_ms": 185.24841800001468} +{"id": "g0019-conta_explicacao-longo_contexto-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.004068579032250418, "conta_explicacao": 0.9955484649710465, "plano_consulta": 0.00026009555568222534, "sem_correspondencia": 0.00012286044102087143}, "confidence": 0.9955484649710465, "input_tokens": 246, "latency_ms": 77.83324600001151} +{"id": "g0019-conta_explicacao-longo_contexto-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 164, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_debito_automatico_digital": 0.0006249329990463909, "conta_segunda_via": 0.0006249329990463909, "conta_pagamento_confirmacao": 0.00010859707163660461, "plano_consulta": 7.463760304393354e-05, "conta_contestacao": 0.0006249329990463909, "conta_explicacao": 0.9971379878876914, "conta_vencimento": 9.583657934906099e-05, "sem_correspondencia": 0.0007081418611398303}, "confidence": 0.9971379878876914, "input_tokens": 349, "latency_ms": 115.12030700004061} +{"id": "g0019-conta_explicacao-longo_contexto-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 188, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8141737203870508, "plano_consulta": 0.007981878293906303, "conta_vencimento": 0.00027312485581020495, "conta_segunda_via": 0.00014619320048501355, "conta_pagamento_confirmacao": 0.00014619320048501355, "conta_debito_automatico_digital": 6.094239281744784e-05, "conta_contestacao": 0.16032031118864526, "sem_correspondencia": 0.016897636480799994}, "confidence": 0.8141737203870508, "input_tokens": 354, "latency_ms": 115.77166499995428} +{"id": "g0019-conta_explicacao-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 190, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.6122362450712813, "conta_debito_automatico_digital": 0.02373897540850695, "plano_consulta": 0.00873308100726415, "seguranca_perda_roubo": 0.0015175819251044766, "conta_vencimento": 0.004125215370209394, "conta_segunda_via": 0.005296881384659793, "vas_contratacao": 0.0011818939916463766, "conta_pagamento_confirmacao": 0.0007168549424636743, "recarga_realizar": 0.001339261348323068, "fidelidade_pontos": 0.004674481415320271, "vas_cancelamento": 0.00873308100726415, "sem_correspondencia": 0.32770644712795666}, "confidence": 0.6122362450712813, "input_tokens": 452, "latency_ms": 151.7643120000116} +{"id": "g0019-conta_explicacao-longo_contexto-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.0016211790016897867, "fidelidade_pontos": 0.00302876111618095, "internet_pacote_adicional": 0.0003617339302763137, "conta_debito_automatico_digital": 0.0002486158520538315, "conta_segunda_via": 0.0003617339302763137, "recarga_realizar": 9.14606607199255e-05, "marketplace_pedido": 5.905144081994129e-05, "reclamacao_atendimento": 0.00010363850621125343, "conta_contestacao": 0.013573965591053082, "plano_consulta": 0.025359506341809005, "conta_pagamento_confirmacao": 0.00013307447612279978, "conta_explicacao": 0.9516084549405288, "bonus_nao_recebido": 0.0002486158520538315, "portabilidade": 0.00011743781299143849, "roaming_cobranca": 0.00040989824351438803, "sem_correspondencia": 0.0026728723036983505}, "confidence": 0.9516084549405288, "input_tokens": 555, "latency_ms": 184.28630500000054} +{"id": "g0019-conta_explicacao-longo_contexto-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 180, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.17998928731712074, "conta_pagamento_confirmacao": 0.003296618790341006, "conta_vencimento": 0.00039372496737426904, "conta_explicacao": 0.8066560217470777, "conta_segunda_via": 0.0009444970968521357, "conta_debito_automatico_digital": 0.00023880626420685048, "plano_consulta": 0.0005728664472503929, "sem_correspondencia": 0.007908177369776741}, "confidence": 0.8066560217470777, "input_tokens": 350, "latency_ms": 116.41714099999945} +{"id": "g0019-conta_explicacao-longo_contexto-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0031191045092057302, "recarga_nao_creditada": 0.000542019090598745, "conta_explicacao": 0.9799935052474344, "conta_debito_automatico_digital": 0.00022594717281130124, "conta_vencimento": 0.0004221248921979533, "conta_pagamento_confirmacao": 0.00022594717281130124, "conta_contestacao": 0.0027526000682117015, "internet_consumo": 0.0001067298871224527, "plano_consulta": 0.00013704388778544292, "cancelamento_linha": 9.4188794798768e-05, "atendimento_humano": 4.449163630592485e-05, "sem_correspondencia": 0.012336297640716195}, "confidence": 0.9799935052474344, "input_tokens": 441, "latency_ms": 142.72825699998748} +{"id": "g0019-conta_explicacao-longo_contexto-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.002799710029837167, "plano_consulta": 0.00029508726614291145, "conta_explicacao": 0.9967658133493542, "sem_correspondencia": 0.00013938935466569744}, "confidence": 0.9967658133493542, "input_tokens": 243, "latency_ms": 77.71367499998405} +{"id": "g0019-conta_explicacao-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.04719154987941469, "fidelidade_pontos": 0.007237058567118427, "conta_contestacao": 0.21149785330688645, "suporte_chip_esim": 0.0014250613260021537, "suporte_sem_sinal": 0.0008643433861910465, "plano_consulta": 0.1453602070651288, "conta_debito_automatico_digital": 0.0014250613260021537, "desconto_retencao": 0.004389497907093305, "vas_contratacao": 0.025259816402480692, "internet_problema_conexao": 0.0012576122061899971, "internet_pacote_adicional": 0.0004082869057195602, "vas_cancelamento": 0.07780571208349707, "seguranca_perda_roubo": 0.004389497907093305, "conta_segunda_via": 0.0063866817693053225, "conta_pagamento_confirmacao": 0.017360800997653324, "sem_correspondencia": 0.4477409589642236}, "confidence": 0.4477409589642236, "input_tokens": 557, "latency_ms": 184.54308499997296} +{"id": "g0025-conta_vencimento-emocional-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9998984893040633, "conta_segunda_via": 5.8288746198984095e-05, "conta_contestacao": 1.8923585272724817e-05, "sem_correspondencia": 2.4298364465036486e-05}, "confidence": 0.9998984893040633, "input_tokens": 245, "latency_ms": 77.74922200002266} +{"id": "g0025-conta_vencimento-emocional-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.00048745590654912334, "conta_vencimento": 0.9986901388965062, "suporte_chip_esim": 5.8218305818306494e-05, "portabilidade": 2.7500380425815596e-05, "beneficios_consulta": 3.116201353826217e-05, "internet_pacote_adicional": 8.928066358534298e-06, "conta_explicacao": 1.0769303710501892e-05, "cancelamento_linha": 1.7755580098134288e-05, "negociacao_religacao": 1.0769303710501892e-05, "conta_segunda_via": 8.928066358534298e-06, "vas_consulta": 6.531912884176424e-06, "fidelidade_resgate": 3.116201353826217e-05, "conta_debito_automatico_digital": 4.001281741829613e-05, "desconto_retencao": 0.0001396584554841564, "conta_contestacao": 9.598575914676694e-05, "sem_correspondencia": 0.00033502321845454655}, "confidence": 0.9986901388965062, "input_tokens": 536, "latency_ms": 180.49799699997493} +{"id": "g0025-conta_vencimento-emocional-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 145, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0010315785305656708, "conta_explicacao": 4.824756991248628e-05, "conta_contestacao": 3.999864033889571e-05, "conta_debito_automatico_digital": 6.594660912582154e-05, "conta_vencimento": 0.9983362895474955, "negociacao_divida": 1.7749289057285546e-05, "internet_pacote_adicional": 1.011324005602582e-05, "portabilidade": 3.7204531002434245e-06, "conta_pagamento_confirmacao": 1.011324005602582e-05, "suporte_configuracao": 3.960401709872897e-06, "vas_contratacao": 2.256568873320557e-06, "sem_correspondencia": 0.0004300259097085934}, "confidence": 0.9983362895474955, "input_tokens": 454, "latency_ms": 152.14771700004803} +{"id": "g0025-conta_vencimento-emocional-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9906871594935447, "cadastro_atualizacao": 0.0007972386599510431, "seguranca_perda_roubo": 0.00017788798987139584, "conta_explicacao": 0.0001301456335918151, "vas_cancelamento": 0.0001222605082642874, "desconto_retencao": 0.000703560648027489, "reclamacao_atendimento": 5.096576240197182e-05, "parceiros_ofertas": 3.728734831446372e-05, "conta_debito_automatico_digital": 0.00022841270031836376, "conta_pagamento_confirmacao": 8.402833654957978e-05, "conta_contestacao": 0.0001222605082642874, "marketplace_compra": 0.00029328771270305926, "suporte_chip_esim": 0.00022841270031836376, "suporte_configuracao": 6.966193775186403e-05, "conta_segunda_via": 0.0003765888775129403, "sem_correspondencia": 0.005890841182614554}, "confidence": 0.9906871594935447, "input_tokens": 553, "latency_ms": 183.93035100001498} +{"id": "g0025-conta_vencimento-emocional-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 137, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.0005525582530924964, "plano_nova_linha": 4.002718560129086e-05, "conta_vencimento": 0.9990487580489814, "conta_debito_automatico_digital": 2.4277715289190964e-05, "conta_contestacao": 3.117320349042978e-05, "conta_segunda_via": 7.404284826876276e-06, "fidelidade_pontos": 9.507289910104533e-06, "desconto_retencao": 8.390153897641026e-06, "conta_pagamento_confirmacao": 8.390153897641026e-06, "conta_explicacao": 3.7231082232444934e-06, "marketplace_pedido": 4.780565587725067e-06, "sem_correspondencia": 0.0002610100372018996}, "confidence": 0.9990487580489814, "input_tokens": 431, "latency_ms": 143.40406400003758} +{"id": "g0025-conta_vencimento-emocional-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 128, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9999020204292708, "conta_contestacao": 7.484449593753991e-05, "conta_segunda_via": 1.4737755074874477e-05, "sem_correspondencia": 8.397319716754476e-06}, "confidence": 0.9999020204292708, "input_tokens": 235, "latency_ms": 77.23734700005025} +{"id": "g0025-conta_vencimento-emocional-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.2597631460097317, "recarga_saldo": 0.012932845509837936, "conta_contestacao": 0.0010615926058781427, "marketplace_compra": 0.0010615926058781427, "troca_numero": 0.0007296212164638174, "bonus_nao_recebido": 0.0006438884635893235, "marketplace_pedido": 0.00039053809460218633, "conta_explicacao": 0.06567840884206991, "internet_pacote_adicional": 0.0015446081273748614, "atendimento_humano": 0.0009368521864941701, "conta_pagamento_confirmacao": 0.0032699354313126543, "conta_debito_automatico_digital": 0.03102428357424354, "fidelidade_resgate": 0.0028857078897850403, "conta_segunda_via": 0.12270342180977784, "parceiros_ofertas": 0.010072110210403287, "sem_correspondencia": 0.4853014474225574}, "confidence": 0.4853014474225574, "input_tokens": 532, "latency_ms": 181.76612700000305} +{"id": "g0025-conta_vencimento-emocional-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.003164190845263308, "desconto_retencao": 0.00010827265670391044, "conta_vencimento": 0.9941592109432277, "conta_debito_automatico_digital": 7.441463613881313e-05, "conta_segunda_via": 0.00017851143214294996, "conta_contestacao": 4.51347583495499e-05, "conta_pagamento_confirmacao": 9.55502841758062e-05, "sem_correspondencia": 0.0021747144439980158}, "confidence": 0.9941592109432277, "input_tokens": 331, "latency_ms": 114.62662799999634} +{"id": "g0025-conta_vencimento-emocional-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"beneficios_consulta": 0.0009097123429453464, "conta_explicacao": 7.467373641881251e-05, "reclamacao_atendimento": 5.8155964397838865e-05, "plano_consulta": 1.145158837269392e-05, "conta_pagamento_confirmacao": 4.5291910613309655e-05, "conta_contestacao": 2.7470932423936327e-05, "conta_segunda_via": 2.580655276671204e-05, "conta_debito_automatico_digital": 8.378161029726512e-06, "portabilidade": 2.27742028830093e-05, "seguranca_perda_roubo": 2.7470932423936327e-05, "conta_vencimento": 0.9976207199055083, "sem_correspondencia": 0.00116809377021638}, "confidence": 0.9976207199055083, "input_tokens": 447, "latency_ms": 144.82145300002003} +{"id": "g0025-conta_vencimento-emocional-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0006260711971709213, "conta_vencimento": 0.9989540875166815, "conta_contestacao": 8.472952279541183e-05, "sem_correspondencia": 0.00033511176335230175}, "confidence": 0.9989540875166815, "input_tokens": 231, "latency_ms": 77.01266800000894} +{"id": "g0025-conta_vencimento-emocional-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0021817582741771487, "conta_debito_automatico_digital": 0.00015804603928886045, "internet_consumo": 2.7464283493949266e-05, "conta_segunda_via": 1.5648677028393278e-05, "conta_explicacao": 0.00012308637915949856, "conta_contestacao": 1.887590759506719e-05, "conta_vencimento": 0.9973792606707823, "sem_correspondencia": 9.585976847484132e-05}, "confidence": 0.9973792606707823, "input_tokens": 340, "latency_ms": 114.6589790000121} +{"id": "g0025-conta_vencimento-emocional-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9961163956024781, "conta_pagamento_confirmacao": 0.00013929853903033636, "conta_segunda_via": 4.522361439561209e-05, "roaming_pacote": 1.562886293323048e-05, "conta_contestacao": 2.9198559994270147e-05, "conta_debito_automatico_digital": 3.7491693163324744e-05, "conta_explicacao": 2.4206456444187292e-05, "sem_correspondencia": 0.0035925566715607595}, "confidence": 0.9961163956024781, "input_tokens": 340, "latency_ms": 114.19906600002605} +{"id": "g0026-conta_vencimento-longo_contexto-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9998939641096207, "conta_segunda_via": 6.604950366804064e-05, "conta_contestacao": 1.5688132212081482e-05, "sem_correspondencia": 2.429825449904992e-05}, "confidence": 0.9998939641096207, "input_tokens": 236, "latency_ms": 75.99883500000715} +{"id": "g0026-conta_vencimento-longo_contexto-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0004877501901104691, "conta_vencimento": 0.999293061308168, "cadastro_atualizacao": 2.751698276826615e-05, "conta_contestacao": 1.3836407866366458e-05, "conta_explicacao": 5.1408491817545355e-05, "conta_debito_automatico_digital": 1.8912127241305252e-05, "conta_segunda_via": 1.147078501223814e-05, "sem_correspondencia": 9.60437070158166e-05}, "confidence": 0.999293061308168, "input_tokens": 339, "latency_ms": 114.32014199999685} +{"id": "g0026-conta_vencimento-longo_contexto-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.994302776601939, "recarga_nao_creditada": 0.0008001482663901393, "negociacao_divida": 0.0003779632782764092, "recarga_realizar": 8.433500681204073e-05, "conta_debito_automatico_digital": 0.00020230916425795141, "conta_contestacao": 5.7962546008679206e-05, "plano_consulta": 3.3026063193421326e-05, "seguranca_perda_roubo": 2.2698459153511614e-05, "conta_explicacao": 0.00013904491959565178, "roaming_pacote": 6.99161763291242e-05, "seguranca_fraude": 3.9837036443193676e-05, "conta_segunda_via": 0.0008001482663901393, "parceiros_ofertas": 0.00022924631652014013, "internet_problema_conexao": 4.24063045534885e-05, "conta_pagamento_confirmacao": 0.0003335514223696506, "sem_correspondencia": 0.0024646301717674603}, "confidence": 0.994302776601939, "input_tokens": 533, "latency_ms": 181.1163969999825} +{"id": "g0026-conta_vencimento-longo_contexto-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0007095004969730488, "conta_pagamento_confirmacao": 3.117327624127942e-05, "conta_contestacao": 3.31837798251577e-05, "conta_debito_automatico_digital": 3.117327624127942e-05, "conta_vencimento": 0.9990510895913911, "conta_segunda_via": 3.117327624127942e-05, "suporte_chip_esim": 1.6685852372524322e-05, "sem_correspondencia": 9.602045071436503e-05}, "confidence": 0.9990510895913911, "input_tokens": 344, "latency_ms": 114.85742899998286} +{"id": "g0026-conta_vencimento-longo_contexto-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0013245108697894467, "seguranca_fraude": 5.819494616942054e-05, "conta_debito_automatico_digital": 0.00010872247292400572, "beneficios_consulta": 1.2198323391755705e-05, "plano_troca": 3.9996762582060495e-05, "cancelamento_linha": 7.875829522777957e-06, "conta_vencimento": 0.9982894221346119, "conta_pagamento_confirmacao": 5.762079969783725e-06, "portabilidade": 5.085017725778877e-06, "suporte_sem_sinal": 2.897355763601102e-06, "conta_contestacao": 1.9913215531662684e-06, "roaming_cobranca": 5.762079969783725e-06, "conta_segunda_via": 1.6673131230559532e-05, "negociacao_divida": 5.085017725778877e-06, "cadastro_atualizacao": 3.1149510019229773e-05, "sem_correspondencia": 8.467314705067527e-05}, "confidence": 0.9982894221346119, "input_tokens": 542, "latency_ms": 182.95185400000946} +{"id": "g0026-conta_vencimento-longo_contexto-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0021816171748051754, "vas_consulta": 6.587913030830714e-05, "suporte_sem_sinal": 3.526255739841318e-05, "troca_numero": 1.380901588823219e-05, "fidelidade_pontos": 5.130671827217272e-05, "cadastro_atualizacao": 1.144807626476027e-05, "conta_vencimento": 0.9973147578388392, "internet_pacote_adicional": 4.77226819316156e-06, "conta_segunda_via": 6.52291723187014e-06, "conta_debito_automatico_digital": 3.956349291897101e-06, "recarga_saldo": 1.2066183610308168e-06, "seguranca_fraude": 4.77226819316156e-06, "conta_contestacao": 1.2186413749106373e-05, "internet_problema_conexao": 4.483131079905233e-06, "conta_pagamento_confirmacao": 2.746250731498455e-05, "sem_correspondencia": 0.0002605570148086371}, "confidence": 0.9973147578388392, "input_tokens": 533, "latency_ms": 180.7649739999988} +{"id": "g0026-conta_vencimento-longo_contexto-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"suporte_sem_sinal": 0.0006254582898024875, "conta_segunda_via": 0.00015814062118638892, "conta_explicacao": 3.314807497181527e-05, "conta_debito_automatico_digital": 3.528594213129113e-05, "conta_pagamento_confirmacao": 7.470034007813721e-05, "conta_vencimento": 0.9979761375267557, "conta_contestacao": 6.5922818740972e-05, "sem_correspondencia": 0.0010312063863330862}, "confidence": 0.9979761375267557, "input_tokens": 335, "latency_ms": 113.66800900003682} +{"id": "g0026-conta_vencimento-longo_contexto-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.99993090671923, "conta_segunda_via": 4.539679293239083e-05, "conta_contestacao": 1.1478106775857471e-05, "sem_correspondencia": 1.2218381061767814e-05}, "confidence": 0.99993090671923, "input_tokens": 226, "latency_ms": 75.97453400001086} +{"id": "g0026-conta_vencimento-longo_contexto-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_debito_automatico_digital": 0.00048726720278369196, "seguranca_fraude": 5.1357585327829835e-05, "conta_contestacao": 3.529751778040998e-05, "reclamacao_atendimento": 3.529751778040998e-05, "conta_explicacao": 0.00010872400899220262, "conta_pagamento_confirmacao": 1.8893399790316707e-05, "conta_segunda_via": 1.8893399790316707e-05, "internet_consumo": 7.398761664942276e-06, "conta_vencimento": 0.9983035263082146, "plano_consulta": 2.011191938691198e-05, "internet_problema_conexao": 2.897396698431997e-06, "sem_correspondencia": 0.0009103349817899394}, "confidence": 0.9983035263082146, "input_tokens": 452, "latency_ms": 151.96107799999936} +{"id": "g0026-conta_vencimento-longo_contexto-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0007091520378856239, "conta_explicacao": 9.597329190507201e-05, "conta_contestacao": 4.000762029874336e-05, "conta_pagamento_confirmacao": 2.141453599275072e-05, "fidelidade_resgate": 0.00037958173283581215, "conta_debito_automatico_digital": 8.469613283707327e-05, "conta_vencimento": 0.9985604226609869, "sem_correspondencia": 0.0001087519872579633}, "confidence": 0.9985604226609869, "input_tokens": 337, "latency_ms": 113.98943100004999} +{"id": "g0026-conta_vencimento-longo_contexto-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9983698125971588, "conta_contestacao": 0.0002301840118006917, "seguranca_perda_roubo": 5.8199632504401884e-05, "portabilidade": 2.7491559776898227e-05, "atendimento_humano": 2.2791303559245702e-05, "desconto_retencao": 7.954946586938823e-05, "internet_problema_conexao": 1.21993057009318e-05, "beneficios_consulta": 1.076584949475491e-05, "conta_explicacao": 3.316115100665975e-05, "suporte_sem_sinal": 1.8894654291903283e-05, "conta_debito_automatico_digital": 0.0003795092764308897, "bonus_nao_recebido": 3.316115100665975e-05, "conta_segunda_via": 0.0002608326568926699, "conta_pagamento_confirmacao": 2.9264613049517268e-05, "marketplace_pedido": 5.4673495025578895e-05, "sem_correspondencia": 0.0003795092764308897}, "confidence": 0.9983698125971588, "input_tokens": 535, "latency_ms": 181.82797399998663} +{"id": "g0026-conta_vencimento-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.23774209026786403, "conta_contestacao": 0.019515059152480443, "conta_segunda_via": 0.010445658439589276, "sem_correspondencia": 0.7322971921400663}, "confidence": 0.7322971921400663, "input_tokens": 239, "latency_ms": 77.9511110000044} +{"id": "g0027-conta_vencimento-indireto_multiplo-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.898326827310153, "suporte_chip_esim": 0.003671256420257175, "conta_contestacao": 0.00038694757986287224, "conta_pagamento_confirmacao": 0.00038694757986287224, "conta_segunda_via": 0.0010518325749074508, "conta_explicacao": 0.0003013550782047899, "conta_debito_automatico_digital": 0.0011918824551416746, "sem_correspondencia": 0.09468295100160994}, "confidence": 0.898326827310153, "input_tokens": 350, "latency_ms": 116.16091299998743} +{"id": "g0027-conta_vencimento-indireto_multiplo-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0006255261209907852, "reclamacao_atendimento": 5.134631078074136e-05, "portabilidade": 4.531296022315027e-05, "conta_contestacao": 2.2784787291541128e-05, "cadastro_atualizacao": 0.00015815777159662107, "seguranca_fraude": 1.1456910547537868e-05, "conta_debito_automatico_digital": 2.0107504210833898e-05, "bonus_nao_recebido": 6.527950854465632e-06, "marketplace_pedido": 1.0762771427842563e-05, "conta_explicacao": 7.874211787389983e-06, "negociacao_divida": 2.2784787291541128e-05, "conta_segunda_via": 0.00023011819982823008, "beneficios_consulta": 0.00042991739656067117, "fidelidade_pontos": 1.219581779417164e-05, "conta_vencimento": 0.9980843684166566, "sem_correspondencia": 0.0002607580821578817}, "confidence": 0.9980843684166566, "input_tokens": 548, "latency_ms": 184.53482699999313} +{"id": "g0027-conta_vencimento-indireto_multiplo-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 171, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.008385265685883544, "conta_segunda_via": 0.001285922141244587, "conta_debito_automatico_digital": 0.0003251320344286555, "conta_vencimento": 0.9692049348732269, "conta_explicacao": 0.0003684228618553012, "recarga_nao_creditada": 4.4001835968698204e-05, "seguranca_perda_roubo": 2.3552485578063687e-05, "conta_contestacao": 4.4001835968698204e-05, "suporte_configuracao": 0.00013553519653411168, "internet_problema_conexao": 2.6688462598661606e-05, "conta_pagamento_confirmacao": 4.133589949677095e-05, "sem_correspondencia": 0.020115206687216104}, "confidence": 0.9692049348732269, "input_tokens": 435, "latency_ms": 144.02572699998473} +{"id": "g0027-conta_vencimento-indireto_multiplo-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.003592289439999238, "plano_consulta": 6.579507616683917e-05, "conta_contestacao": 9.573127094690163e-05, "conta_pagamento_confirmacao": 2.5765722034562776e-05, "conta_vencimento": 0.9960422996969184, "conta_debito_automatico_digital": 3.7488904351727853e-05, "conta_segunda_via": 1.7708504514663313e-05, "sem_correspondencia": 0.00012292138506764247}, "confidence": 0.9960422996969184, "input_tokens": 344, "latency_ms": 114.29170600001726} +{"id": "g0027-conta_vencimento-indireto_multiplo-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.0009109113800541057, "bonus_nao_recebido": 1.077195087894558e-05, "conta_vencimento": 0.9989356237571599, "conta_pagamento_confirmacao": 8.389203779729526e-06, "conta_contestacao": 1.2206219474989028e-05, "conta_explicacao": 2.121122892790465e-06, "marketplace_compra": 6.137672599668363e-06, "conta_segunda_via": 3.2852594034803523e-06, "recarga_nao_creditada": 5.088309302983067e-06, "suporte_sem_sinal": 1.0665675712521165e-06, "conta_debito_automatico_digital": 8.389203779729526e-06, "sem_correspondencia": 9.600935310228044e-05}, "confidence": 0.9989356237571599, "input_tokens": 432, "latency_ms": 142.6735160000021} +{"id": "g0027-conta_vencimento-indireto_multiplo-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"marketplace_pedido": 0.012392675983094781, "conta_segunda_via": 0.00020030895118564572, "conta_explicacao": 0.0002269797781714529, "conta_contestacao": 5.738947536872117e-05, "seguranca_fraude": 0.00010721765535676942, "troca_numero": 1.5446167750974736e-05, "conta_debito_automatico_digital": 2.2474041466420774e-05, "conta_pagamento_confirmacao": 9.368574316030711e-06, "recarga_nao_creditada": 3.705343020428463e-05, "plano_nova_linha": 1.8631634778856566e-05, "conta_vencimento": 0.984472191720212, "sem_correspondencia": 0.002440262588093976}, "confidence": 0.984472191720212, "input_tokens": 438, "latency_ms": 144.22594499995967} +{"id": "g0027-conta_vencimento-indireto_multiplo-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.006684070909906535, "internet_pacote_adicional": 0.00015719428094272545, "plano_consulta": 9.53431509232443e-05, "beneficios_consulta": 3.50747850811676e-05, "suporte_chip_esim": 0.00010803794397919124, "vas_consulta": 1.2903292334868379e-05, "conta_debito_automatico_digital": 2.7316270087274557e-05, "recarga_realizar": 1.1387115518664897e-05, "conta_pagamento_confirmacao": 1.8774179567542337e-05, "reclamacao_atendimento": 7.826242412332684e-06, "conta_contestacao": 1.8774179567542337e-05, "negociacao_divida": 0.00017812445628120145, "conta_vencimento": 0.9920040794048626, "conta_segunda_via": 9.53431509232443e-05, "suporte_sem_sinal": 6.15581648985848e-05, "sem_correspondencia": 0.0004841924727133375}, "confidence": 0.9920040794048626, "input_tokens": 549, "latency_ms": 185.48791500001016} +{"id": "g0027-conta_vencimento-indireto_multiplo-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_contestacao": 0.001323725061771618, "suporte_configuracao": 7.46794577495539e-05, "conta_pagamento_confirmacao": 3.997303323604979e-05, "conta_vencimento": 0.9976971553213152, "conta_segunda_via": 5.1326390657191766e-05, "vas_contratacao": 1.0758595943113114e-05, "conta_explicacao": 1.1452465767180072e-05, "bonus_nao_recebido": 1.0758595943113114e-05, "conta_debito_automatico_digital": 5.8160420174700465e-05, "fidelidade_pontos": 6.94627161710408e-06, "internet_problema_conexao": 6.525418294958058e-06, "sem_correspondencia": 0.0007085389675302648}, "confidence": 0.9976971553213152, "input_tokens": 438, "latency_ms": 144.5962340000051} +{"id": "g0027-conta_vencimento-indireto_multiplo-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.8787598514586551, "conta_segunda_via": 0.011061954007101723, "conta_contestacao": 0.005225297080914295, "sem_correspondencia": 0.10495289745332881}, "confidence": 0.8787598514586551, "input_tokens": 234, "latency_ms": 76.29371100000526} +{"id": "g0027-conta_vencimento-indireto_multiplo-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 168, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"vas_cancelamento": 0.17142731996795496, "recarga_nao_creditada": 0.00277086455856582, "seguranca_perda_roubo": 0.0011550681961393465, "marketplace_compra": 0.0008995680156541981, "vas_consulta": 0.0007938659874790006, "cadastro_atualizacao": 0.0003108823875241099, "seguranca_fraude": 0.00029204697583878994, "conta_vencimento": 0.6780082028779166, "conta_pagamento_confirmacao": 0.001019344105366949, "roaming_pacote": 0.00012959505994577716, "conta_contestacao": 0.00012174329218915853, "negociacao_religacao": 0.0008995680156541981, "conta_segunda_via": 0.09175843217322961, "conta_debito_automatico_digital": 0.0003991808871815251, "conta_explicacao": 0.0008995680156541981, "sem_correspondencia": 0.04911474948370575}, "confidence": 0.6780082028779166, "input_tokens": 542, "latency_ms": 182.59650599998167} +{"id": "g0027-conta_vencimento-indireto_multiplo-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.0005523586472871506, "conta_pagamento_confirmacao": 3.53111069400977e-05, "conta_segunda_via": 2.4268945222170644e-05, "conta_contestacao": 1.2990230288268182e-05, "conta_debito_automatico_digital": 0.0006259043467115193, "seguranca_fraude": 8.387123043579321e-06, "conta_vencimento": 0.9986878622867447, "conta_explicacao": 2.7229001901360986e-06, "marketplace_pedido": 3.284444575496302e-06, "suporte_sem_sinal": 1.4574634454868782e-06, "parceiros_ofertas": 9.9999947316963e-07, "cadastro_atualizacao": 2.257363543521774e-06, "internet_consumo": 3.284444575496302e-06, "marketplace_compra": 1.6515224486549029e-06, "negociacao_divida": 1.2990230288268182e-05, "sem_correspondencia": 2.4268945222170644e-05}, "confidence": 0.9986878622867447, "input_tokens": 538, "latency_ms": 182.14459699998997} +{"id": "g0027-conta_vencimento-indireto_multiplo-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 187, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.005214040821461203, "conta_vencimento": 0.9936203029368311, "conta_contestacao": 0.0002595918068509224, "sem_correspondencia": 0.0009060644348569115}, "confidence": 0.9936203029368311, "input_tokens": 239, "latency_ms": 77.73076300003368} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"recarga_realizar": 0.0004874518154516991, "suporte_configuracao": 0.00013965728336511992, "conta_explicacao": 4.001248160056969e-05, "bonus_nao_recebido": 2.583399978413096e-05, "vas_cancelamento": 7.475315699709551e-05, "conta_pagamento_confirmacao": 1.8900558000274383e-05, "conta_vencimento": 1.1463767912843313e-05, "suporte_sem_sinal": 9.50379740380926e-06, "recarga_nao_creditada": 3.317151233752978e-05, "reclamacao_atendimento": 2.583399978413096e-05, "cancelamento_linha": 1.220311742154206e-05, "conta_debito_automatico_digital": 0.9986817571360228, "conta_contestacao": 2.279842479086668e-05, "seguranca_fraude": 1.5669112932084984e-05, "conta_segunda_via": 6.596942950835676e-05, "sem_correspondencia": 0.00033502040668714837}, "confidence": 0.9986817571360228, "input_tokens": 550, "latency_ms": 183.94668500002354} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_vencimento": 0.010820971448332486, "recarga_realizar": 0.001292380739603773, "conta_explicacao": 0.0014644592358553762, "conta_contestacao": 0.0003267650238272573, "conta_pagamento_confirmacao": 0.0014644592358553762, "conta_segunda_via": 0.002130775615227904, "conta_debito_automatico_digital": 0.9740728076637432, "sem_correspondencia": 0.008427381037554655}, "confidence": 0.9740728076637432, "input_tokens": 332, "latency_ms": 114.27303499999653} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 121, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 0.000909266676597833, "conta_pagamento_confirmacao": 0.0007081375997551262, "conta_segunda_via": 5.812747390143053e-05, "conta_explicacao": 2.0088317450993818e-05, "internet_pacote_adicional": 7.463715389729016e-05, "conta_debito_automatico_digital": 0.9971319874112293, "plano_consulta": 1.5644797361420957e-05, "conta_contestacao": 0.00010859641813209458, "negociacao_religacao": 1.4696927006388643e-05, "suporte_sem_sinal": 6.942336745894126e-06, "marketplace_pedido": 4.771393615209637e-06, "conta_vencimento": 2.0088317450993818e-05, "reclamacao_atendimento": 4.2526968377474595e-05, "seguranca_fraude": 2.7457474466362038e-05, "cadastro_atualizacao": 5.4605708291353225e-05, "sem_correspondencia": 0.0008024250257209765}, "confidence": 0.9971319874112293, "input_tokens": 546, "latency_ms": 184.67823700001418} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9993197499636599, "conta_contestacao": 0.00026108083615856894, "conta_segunda_via": 0.00012332585456296488, "sem_correspondencia": 0.0002958433456184759}, "confidence": 0.9993197499636599, "input_tokens": 236, "latency_ms": 78.14497700002221} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.02835149669069397, "reclamacao_atendimento": 0.001411537904070849, "suporte_sem_sinal": 0.000755541794941664, "desconto_retencao": 0.0002452885079201676, "conta_explicacao": 0.0005192757753418929, "plano_consulta": 0.0002452885079201676, "conta_debito_automatico_digital": 0.9388726266177003, "roaming_cobranca": 7.48087682784973e-05, "conta_contestacao": 6.201864719808453e-05, "conta_vencimento": 7.027633413380675e-05, "roaming_pacote": 1.7768639917031006e-05, "suporte_chip_esim": 0.00010884611558337601, "plano_troca": 0.00021646634847914486, "portabilidade": 0.00010884611558337601, "conta_pagamento_confirmacao": 0.0005884165415437428, "sem_correspondencia": 0.02835149669069397}, "confidence": 0.9388726266177003, "input_tokens": 548, "latency_ms": 183.82938799999238} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"desconto_retencao": 0.011929703899353125, "seguranca_perda_roubo": 0.0009792497281619213, "portabilidade": 0.0006730278394246625, "plano_nova_linha": 0.0004082120194512088, "vas_cancelamento": 0.00234909797951163, "conta_pagamento_confirmacao": 0.00014107429901310983, "conta_vencimento": 0.00011695470170875655, "conta_contestacao": 0.00017016808688547345, "conta_explicacao": 0.00021850014867007587, "fidelidade_resgate": 0.0003602458427634944, "cancelamento_linha": 0.0012573815402444684, "atendimento_humano": 0.00266187674158601, "conta_segunda_via": 0.028617871948501156, "suporte_sem_sinal": 0.0005939449836454671, "conta_debito_automatico_digital": 0.8363368110380408, "sem_correspondencia": 0.11318587920303869}, "confidence": 0.8363368110380408, "input_tokens": 519, "latency_ms": 179.75541999999223} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 0.0003350927148756414, "fidelidade_resgate": 2.4274034849539163e-05, "bonus_nao_recebido": 7.476929113477402e-05, "suporte_chip_esim": 1.220575124711539e-05, "vas_contratacao": 2.7506085039445535e-05, "reclamacao_atendimento": 4.490244947866445e-06, "conta_vencimento": 6.9546274235443935e-06, "vas_cancelamento": 2.899120033890257e-06, "conta_pagamento_confirmacao": 5.416269283426241e-06, "fidelidade_pontos": 2.899120033890257e-06, "roaming_pacote": 5.088114116565995e-06, "conta_segunda_via": 6.59836678348839e-05, "conta_contestacao": 8.472470658627233e-05, "cadastro_atualizacao": 2.012388170599376e-05, "conta_debito_automatico_digital": 0.9988973048080398, "sem_correspondencia": 0.000430267562847222}, "confidence": 0.9988973048080398, "input_tokens": 546, "latency_ms": 183.7156750000304} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_vencimento": 0.01689132489702322, "internet_problema_conexao": 0.0010798262736143043, "bonus_nao_recebido": 0.0009529433417940894, "negociacao_divida": 0.0006549477421103186, "conta_contestacao": 0.0037689640293919503, "conta_segunda_via": 0.00024094180936404196, "internet_consumo": 8.326726122537717e-05, "vas_contratacao": 0.00015556372417076378, "plano_consulta": 0.0005779893537671306, "conta_debito_automatico_digital": 0.6338422905596721, "conta_explicacao": 0.0001655967223884043, "conta_pagamento_confirmacao": 0.0008409695474718974, "portabilidade": 0.0005779893537671306, "marketplace_compra": 0.00024094180936404196, "vas_cancelamento": 0.2642247774003569, "sem_correspondencia": 0.07570166617451819}, "confidence": 0.6338422905596721, "input_tokens": 543, "latency_ms": 183.83779399999867} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_problema_conexao": 0.008277508641511463, "conta_explicacao": 0.012043704007827151, "fidelidade_pontos": 0.00041211288865051587, "vas_consulta": 0.00019466834455198582, "conta_pagamento_confirmacao": 0.00032095384039484043, "conta_debito_automatico_digital": 0.9567499139967156, "conta_contestacao": 0.00017179421109839827, "conta_vencimento": 9.788539087206585e-05, "seguranca_perda_roubo": 5.577341451097619e-05, "plano_troca": 7.161448180755434e-05, "atendimento_humano": 3.8332469834958765e-05, "bonus_nao_recebido": 0.0003636883477492705, "conta_segunda_via": 0.003045125253331022, "vas_cancelamento": 0.0020928819391900547, "roaming_cobranca": 0.0005996207148400073, "sem_correspondencia": 0.01546442205711408}, "confidence": 0.9567499139967156, "input_tokens": 534, "latency_ms": 184.29440500000283} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 125, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.06982540770540048, "conta_explicacao": 0.012133836450002537, "conta_vencimento": 0.002389294062023711, "suporte_configuracao": 0.002108544609099691, "conta_segunda_via": 0.6624850229748729, "conta_pagamento_confirmacao": 0.0016421361927078286, "conta_debito_automatico_digital": 0.1478203892723196, "sem_correspondencia": 0.1015953687335733}, "confidence": 0.6624850229748729, "input_tokens": 338, "latency_ms": 114.29659500004163} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.020192146868284418, "conta_explicacao": 0.003508868988032339, "parceiros_ofertas": 0.0021282366221564548, "conta_segunda_via": 0.0016574723478966888, "conta_debito_automatico_digital": 0.6686720695595321, "internet_pacote_adicional": 0.0006097500011013522, "conta_pagamento_confirmacao": 0.0002880255060540757, "beneficios_consulta": 0.16906677579335538, "roaming_cobranca": 0.0004190746384997429, "conta_vencimento": 0.001005307796625226, "plano_troca": 0.0007829344992395146, "sem_correspondencia": 0.13166933737922282}, "confidence": 0.6686720695595321, "input_tokens": 429, "latency_ms": 143.76399100001436} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.006408241587107685, "suporte_sem_sinal": 0.0005260205018593453, "bonus_nao_recebido": 0.00017077385380971386, "recarga_saldo": 0.00013299881107512677, "conta_explicacao": 0.00024847449113439747, "seguranca_perda_roubo": 0.000150707397029507, "seguranca_fraude": 0.00011737103882123316, "beneficios_consulta": 0.000150707397029507, "conta_vencimento": 0.00036152825135217476, "conta_segunda_via": 0.01741940665861037, "marketplace_pedido": 0.00013299881107512677, "internet_consumo": 0.0005960593179633528, "conta_contestacao": 0.009323936492040998, "conta_debito_automatico_digital": 0.3087663709680818, "conta_pagamento_confirmacao": 0.0018359919541453096, "sem_correspondencia": 0.6536584124688645}, "confidence": 0.6536584124688645, "input_tokens": 541, "latency_ms": 182.66602100004548} +{"id": "g0032-conta_debito_automatico_digital-emocional-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"bonus_nao_recebido": 0.00023043403471845083, "vas_cancelamento": 6.602045630668374e-05, "troca_numero": 2.428756857198644e-05, "suporte_chip_esim": 1.0777543222228756e-05, "roaming_pacote": 1.7769164756378552e-05, "marketplace_compra": 4.492748434790699e-06, "conta_contestacao": 4.492748434790699e-06, "conta_vencimento": 5.768803181055327e-06, "conta_segunda_via": 3.533820375419112e-05, "conta_explicacao": 8.934897153675458e-06, "marketplace_pedido": 1.0777543222228756e-05, "conta_debito_automatico_digital": 0.9994542290672493, "parceiros_ofertas": 1.2212556430129377e-05, "conta_pagamento_confirmacao": 1.0777543222228756e-05, "atendimento_humano": 1.8915177422763484e-05, "sem_correspondencia": 8.477194391910442e-05}, "confidence": 0.9994542290672493, "input_tokens": 519, "latency_ms": 180.00651799997058} +{"id": "g0032-conta_debito_automatico_digital-emocional-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 105, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"troca_numero": 0.009156146020439442, "conta_vencimento": 0.0018029520512989452, "parceiros_ofertas": 0.0009650506905295172, "suporte_sem_sinal": 0.0005165544112060674, "suporte_chip_esim": 0.000313306087806287, "conta_segunda_via": 0.00016770066412288934, "conta_explicacao": 5.795579872188776e-05, "conta_pagamento_confirmacao": 7.441671860334282e-05, "negociacao_divida": 0.00035502230873411334, "conta_debito_automatico_digital": 0.8242099985286475, "conta_contestacao": 8.432518956768722e-05, "sem_correspondencia": 0.16229657153032231}, "confidence": 0.8242099985286475, "input_tokens": 423, "latency_ms": 141.35498799998913} +{"id": "g0032-conta_debito_automatico_digital-emocional-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"parceiros_ofertas": 0.0016969059363399846, "conta_pagamento_confirmacao": 0.0001084795671791807, "reclamacao_atendimento": 7.455684349013593e-05, "conta_vencimento": 2.742792991865789e-05, "seguranca_fraude": 0.00048617169058193797, "troca_numero": 2.420506319752294e-05, "conta_debito_automatico_digital": 0.9960590623100699, "conta_segunda_via": 6.934866714394374e-06, "conta_contestacao": 5.749206436932978e-06, "vas_consulta": 1.0740931684243346e-05, "conta_explicacao": 2.2514215896294255e-06, "sem_correspondencia": 0.001497514232797449}, "confidence": 0.9960590623100699, "input_tokens": 421, "latency_ms": 141.40824099996507} +{"id": "g0032-conta_debito_automatico_digital-emocional-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.023750121598466706, "roaming_duvida": 0.0009208921508876179, "internet_consumo": 0.0003387772898477044, "bonus_nao_recebido": 0.00018133441611367426, "conta_contestacao": 0.0002638400186202005, "conta_pagamento_confirmacao": 0.000632919302227818, "conta_debito_automatico_digital": 0.15487024702944688, "plano_troca": 0.0002638400186202005, "conta_segunda_via": 0.00016002706055230368, "recarga_realizar": 0.00012462920007074924, "conta_vencimento": 5.8870665608290046e-05, "reclamacao_atendimento": 0.016323203944608074, "conta_explicacao": 0.0007171915282355872, "internet_problema_conexao": 0.0004929180481960319, "beneficios_consulta": 0.014405176921373275, "sem_correspondencia": 0.786496010807125}, "confidence": 0.786496010807125, "input_tokens": 530, "latency_ms": 182.92130600002565} +{"id": "g0032-conta_debito_automatico_digital-emocional-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.014054739285986922, "conta_debito_automatico_digital": 0.9853132930693064, "conta_segunda_via": 0.0002574215294374421, "sem_correspondencia": 0.0003745461152693649}, "confidence": 0.9853132930693064, "input_tokens": 219, "latency_ms": 76.28747100000055} +{"id": "g0032-conta_debito_automatico_digital-emocional-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.018896551725925137, "conta_debito_automatico_digital": 0.9104868505523935, "atendimento_humano": 0.0012080161360203128, "conta_explicacao": 0.0005706264178274358, "conta_contestacao": 0.00034610241765433146, "roaming_cobranca": 0.0002378724810174573, "seguranca_perda_roubo": 0.00016348720592270746, "conta_pagamento_confirmacao": 0.0004444043010452377, "internet_problema_conexao": 0.0003054343115569875, "conta_vencimento": 0.0009408039126955122, "negociacao_divida": 0.0004444043010452377, "sem_correspondencia": 0.06595544623689621}, "confidence": 0.9104868505523935, "input_tokens": 416, "latency_ms": 140.87353299998995} +{"id": "g0032-conta_debito_automatico_digital-emocional-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.006674262447873381, "conta_vencimento": 0.0002587892392773002, "negociacao_divida": 0.000332291960797339, "conta_contestacao": 8.943516796066491e-05, "conta_debito_automatico_digital": 0.9905483745685845, "conta_explicacao": 8.943516796066491e-05, "conta_segunda_via": 9.520324072651586e-05, "sem_correspondencia": 0.0019122082068195583}, "confidence": 0.9905483745685845, "input_tokens": 327, "latency_ms": 113.03590299996813} +{"id": "g0032-conta_debito_automatico_digital-emocional-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0066707836589409725, "conta_segunda_via": 0.00037633986150233226, "conta_explicacao": 0.00020144021187637728, "conta_debito_automatico_digital": 0.9900320765132747, "conta_vencimento": 0.00015688179475139235, "conta_pagamento_confirmacao": 5.4216897513760134e-05, "plano_consulta": 5.4216897513760134e-05, "sem_correspondencia": 0.0024540441646267947}, "confidence": 0.9900320765132747, "input_tokens": 322, "latency_ms": 114.0127510000184} +{"id": "g0032-conta_debito_automatico_digital-emocional-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9852445423196725, "conta_segunda_via": 0.0027673491506554422, "conta_contestacao": 0.00037451998111855383, "vas_consulta": 0.0001377782013614327, "conta_pagamento_confirmacao": 0.0001769107124136012, "conta_explicacao": 0.0001769107124136012, "conta_vencimento": 0.0001769107124136012, "sem_correspondencia": 0.010945078209951368}, "confidence": 0.9852445423196725, "input_tokens": 319, "latency_ms": 106.51675200000454} +{"id": "g0032-conta_debito_automatico_digital-emocional-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_pacote_adicional": 0.007052731194400229, "conta_segunda_via": 0.000351134810155771, "conta_debito_automatico_digital": 0.9237254960100953, "conta_pagamento_confirmacao": 0.00012917527773594553, "conta_contestacao": 0.0007433523989330554, "conta_explicacao": 0.00024133119043036477, "conta_vencimento": 0.0008423286209345061, "sem_correspondencia": 0.06691445049731472}, "confidence": 0.9237254960100953, "input_tokens": 323, "latency_ms": 113.25228200001902} +{"id": "g0032-conta_debito_automatico_digital-emocional-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9999139472432268, "conta_segunda_via": 5.1440433207662e-05, "conta_contestacao": 1.89238778220516e-05, "sem_correspondencia": 1.5688445743369074e-05}, "confidence": 0.9999139472432268, "input_tokens": 228, "latency_ms": 75.84224100003212} +{"id": "g0032-conta_debito_automatico_digital-emocional-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.004561830952615612, "conta_debito_automatico_digital": 0.9850811934104223, "conta_contestacao": 0.0006995794344905355, "sem_correspondencia": 0.009657396202471464}, "confidence": 0.9850811934104223, "input_tokens": 220, "latency_ms": 75.667908000014} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.04262701489927279, "conta_debito_automatico_digital": 0.7555819181214748, "conta_segunda_via": 0.03319795258355009, "sem_correspondencia": 0.16859311439570243}, "confidence": 0.7555819181214748, "input_tokens": 226, "latency_ms": 76.05277900000829} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9656135624770925, "cancelamento_linha": 0.007372550528521622, "portabilidade": 0.0012811571786288656, "sem_correspondencia": 0.025732729815757017}, "confidence": 0.9656135624770925, "input_tokens": 212, "latency_ms": 74.89307999998118} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_pedido": 0.009600379875944138, "atendimento_humano": 0.0012992701296899766, "fidelidade_resgate": 0.0008929744303892769, "marketplace_compra": 0.00047797476924109594, "conta_debito_automatico_digital": 0.7626526369857608, "conta_pagamento_confirmacao": 0.09108586819165042, "reclamacao_atendimento": 0.0001457740684971791, "conta_segunda_via": 0.0003722471245733396, "conta_contestacao": 0.00017583709100246346, "conta_explicacao": 0.00047797476924109594, "conta_vencimento": 0.0002899063521137957, "sem_correspondencia": 0.13252915621189648}, "confidence": 0.7626526369857608, "input_tokens": 424, "latency_ms": 142.33275399999457} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.009562433557638231, "conta_explicacao": 0.0003707757861408977, "conta_debito_automatico_digital": 0.9753947402981652, "conta_contestacao": 0.00015456234305858134, "conta_segunda_via": 0.0003707757861408977, "roaming_pacote": 0.00011308022582827057, "conta_vencimento": 0.00012037327380737426, "sem_correspondencia": 0.01391325872922061}, "confidence": 0.9753947402981652, "input_tokens": 318, "latency_ms": 106.78544799998235} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8919278673707591, "conta_segunda_via": 0.012722667730131374, "conta_contestacao": 0.0013409593131141013, "sem_correspondencia": 0.0940085055859954}, "confidence": 0.8919278673707591, "input_tokens": 218, "latency_ms": 74.9066249999828} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.009617691567566733, "conta_segunda_via": 0.0024317332485182916, "conta_pagamento_confirmacao": 0.00042257187601458477, "cancelamento_linha": 0.0002904291199034121, "roaming_pacote": 0.0011486694517882944, "parceiros_ofertas": 0.0004788366676154735, "suporte_chip_esim": 0.00025630279873513123, "conta_vencimento": 0.00017615416569477608, "negociacao_religacao": 0.0021459970597293683, "cadastro_atualizacao": 0.0016713041905861644, "conta_explicacao": 0.00032909930794411125, "sem_correspondencia": 0.9810312105459037}, "confidence": 0.9810312105459037, "input_tokens": 405, "latency_ms": 140.28630699999667} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.028142961195299406, "conta_contestacao": 0.017069568820051992, "conta_explicacao": 0.005541677634173033, "conta_segunda_via": 0.0038087356244828445, "conta_vencimento": 0.00806309338030347, "conta_pagamento_confirmacao": 0.0043158628810232484, "roaming_cobranca": 0.001091221026386627, "sem_correspondencia": 0.9319668794382794}, "confidence": 0.9319668794382794, "input_tokens": 322, "latency_ms": 113.07008900001847} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9953499400675472, "conta_pagamento_confirmacao": 0.0005505124946789433, "conta_contestacao": 0.00020252222890038623, "conta_vencimento": 6.998980949925078e-05, "conta_explicacao": 0.00022948775039011838, "conta_segunda_via": 0.00037836133543330984, "marketplace_compra": 5.1205638496650003e-05, "sem_correspondencia": 0.003167980675054037}, "confidence": 0.9953499400675472, "input_tokens": 332, "latency_ms": 113.68926099999044} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.006623235780528063, "conta_contestacao": 0.11739966326629996, "conta_debito_automatico_digital": 0.8674726978702583, "sem_correspondencia": 0.008504403082913704}, "confidence": 0.8674726978702583, "input_tokens": 215, "latency_ms": 75.66134400002511} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.4227714203757606, "vas_cancelamento": 0.012766590681085039, "conta_segunda_via": 0.0010479455784887448, "conta_explicacao": 0.0008161408371432507, "conta_vencimento": 0.0015247518196882279, "conta_contestacao": 0.0010479455784887448, "conta_pagamento_confirmacao": 0.4227714203757606, "sem_correspondencia": 0.13725378475358477}, "confidence": 0.4227714203757606, "input_tokens": 322, "latency_ms": 113.15078299998049} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"vas_cancelamento": 0.0035764543572921344, "recarga_saldo": 0.0002286350777650961, "conta_pagamento_confirmacao": 0.0002017697479498854, "conta_vencimento": 6.972975904126736e-05, "internet_pacote_adicional": 0.000138674184550313, "suporte_sem_sinal": 2.5652144789120764e-05, "vas_contratacao": 2.5652144789120764e-05, "conta_explicacao": 1.876751004372291e-05, "marketplace_compra": 8.411014464041281e-05, "conta_segunda_via": 0.00015713843770349075, "bonus_nao_recebido": 3.5062324770253954e-05, "conta_debito_automatico_digital": 0.9916516701391069, "atendimento_humano": 5.43055909447194e-05, "conta_contestacao": 4.7924515801740916e-05, "plano_consulta": 0.00010799956351957227, "sem_correspondencia": 0.0035764543572921344}, "confidence": 0.9916516701391069, "input_tokens": 522, "latency_ms": 180.70885700001327} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8749689953277712, "conta_segunda_via": 0.03844345467025576, "conta_contestacao": 0.0052027558263929435, "sem_correspondencia": 0.08138479417558005}, "confidence": 0.8749689953277712, "input_tokens": 220, "latency_ms": 75.26330499996448} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.9994074406341229, "negociacao_religacao": 0.0004304873000489877, "conta_segunda_via": 9.605470020179578e-05, "sem_correspondencia": 6.601736562617528e-05}, "confidence": 0.9994074406341229, "input_tokens": 216, "latency_ms": 74.9488409999799} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.0008036443560900826, "conta_contestacao": 0.0001793172938767619, "negociacao_religacao": 5.821580189711305e-05, "conta_pagamento_confirmacao": 0.9986471860594334, "conta_explicacao": 0.00010876143655295656, "conta_segunda_via": 5.821580189711305e-05, "conta_debito_automatico_digital": 2.141639666925734e-05, "sem_correspondencia": 0.0001232428535833085}, "confidence": 0.9986471860594334, "input_tokens": 312, "latency_ms": 106.00841500001934} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.09462026732848408, "conta_segunda_via": 0.07369033828984907, "conta_pagamento_confirmacao": 0.7922457986405946, "sem_correspondencia": 0.03944359574107226}, "confidence": 0.7922457986405946, "input_tokens": 218, "latency_ms": 75.13665800001945} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.00735229119512169, "conta_segunda_via": 0.000774925790718849, "fidelidade_pontos": 0.0005325981878196817, "recarga_realizar": 0.00015259193560938325, "negociacao_divida": 0.0006838696100423026, "conta_explicacao": 0.0003230371302200245, "conta_vencimento": 0.00041478788573637916, "parceiros_ofertas": 0.0001729093157862454, "conta_pagamento_confirmacao": 0.9629601134404209, "conta_debito_automatico_digital": 0.000774925790718849, "negociacao_religacao": 0.00019593192370402732, "sem_correspondencia": 0.025662017794101696}, "confidence": 0.9629601134404209, "input_tokens": 414, "latency_ms": 140.10224800000515} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.04486677673803226, "conta_pagamento_confirmacao": 0.7952826466445511, "negociacao_religacao": 0.0032501384058130616, "sem_correspondencia": 0.15660043821160366}, "confidence": 0.7952826466445511, "input_tokens": 210, "latency_ms": 74.05170500004488} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.027559142987001822, "conta_debito_automatico_digital": 0.005426717012762445, "conta_contestacao": 0.0015547804553592418, "bonus_nao_recebido": 0.0003931100618981504, "negociacao_religacao": 0.0006481289207777246, "conta_segunda_via": 0.23074987909080766, "atendimento_humano": 0.0006481289207777246, "conta_explicacao": 0.008947143769011701, "beneficios_consulta": 0.0022621922141638747, "marketplace_compra": 0.0025633996080196134, "conta_pagamento_confirmacao": 0.23074987909080766, "sem_correspondencia": 0.4884974978686125}, "confidence": 0.4884974978686125, "input_tokens": 421, "latency_ms": 142.00617799997417} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0008039927304972328, "conta_pagamento_confirmacao": 0.9990800928779275, "conta_segunda_via": 8.474021034778431e-05, "sem_correspondencia": 3.117418122749336e-05}, "confidence": 0.9990800928779275, "input_tokens": 220, "latency_ms": 75.25524599998334} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.04433026352746233, "plano_consulta": 0.002500942331404528, "negociacao_religacao": 0.0006323372482033012, "conta_explicacao": 0.026887663982546623, "conta_vencimento": 0.0015168982021700399, "marketplace_compra": 0.001042547871368769, "conta_contestacao": 0.19867445753623408, "troca_numero": 0.0004345986112703148, "suporte_sem_sinal": 0.0008119370986114236, "conta_pagamento_confirmacao": 0.093847168624082, "conta_segunda_via": 0.005999448770442796, "bonus_nao_recebido": 0.0032112735191937108, "seguranca_perda_roubo": 0.0015168982021700399, "parceiros_ofertas": 0.0013386579649512014, "conta_debito_automatico_digital": 0.0052944949571307265, "sem_correspondencia": 0.6119604115527582}, "confidence": 0.6119604115527582, "input_tokens": 521, "latency_ms": 179.94739900001377} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"recarga_saldo": 0.029378620295762835, "plano_troca": 0.0018781123607120888, "desconto_retencao": 0.0014626753772186596, "conta_explicacao": 0.0012908064898822216, "conta_pagamento_confirmacao": 0.8585691366245216, "negociacao_religacao": 0.0010052811051139258, "seguranca_perda_roubo": 0.00023877519150784698, "conta_debito_automatico_digital": 0.0002541748682871539, "fidelidade_resgate": 0.00032636699116396457, "conta_vencimento": 8.784048401751087e-05, "negociacao_divida": 9.350570850530311e-05, "conta_segunda_via": 0.012246830991859714, "seguranca_fraude": 0.0008871574614898586, "conta_contestacao": 0.0007829137118696126, "internet_problema_conexao": 0.0010052811051139258, "sem_correspondencia": 0.09049252123297392}, "confidence": 0.8585691366245216, "input_tokens": 519, "latency_ms": 179.38289099998883} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.08894681729740431, "negociacao_religacao": 0.012037642711939451, "conta_pagamento_confirmacao": 0.6572330228318555, "sem_correspondencia": 0.2417825171588008}, "confidence": 0.6572330228318555, "input_tokens": 216, "latency_ms": 75.51020799996877} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.005876395947920206, "seguranca_fraude": 0.0010211644971463108, "suporte_configuracao": 0.0003315235735772983, "reclamacao_atendimento": 0.00015660064760309055, "internet_problema_conexao": 0.00042568469470439954, "conta_contestacao": 0.0013112011689550198, "conta_explicacao": 0.00022785259778614715, "cadastro_atualizacao": 9.498309410212813e-05, "conta_vencimento": 0.00013819958645246917, "conta_pagamento_confirmacao": 0.9882578445478634, "roaming_cobranca": 3.7195914089565256e-05, "negociacao_religacao": 0.0003756654245543017, "conta_debito_automatico_digital": 8.382228634302923e-05, "portabilidade": 5.411973565919364e-05, "parceiros_ofertas": 0.00012196070698277604, "sem_correspondencia": 0.0014857855762607948}, "confidence": 0.9882578445478634, "input_tokens": 520, "latency_ms": 180.30214999998861} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.00856299452867449, "conta_pagamento_confirmacao": 0.9897475960070633, "negociacao_religacao": 0.00037623172222397196, "sem_correspondencia": 0.0013131777420381803}, "confidence": 0.9897475960070633, "input_tokens": 216, "latency_ms": 75.53067700001748} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.0011684799336683042, "conta_pagamento_confirmacao": 0.9979505261853915, "conta_vencimento": 0.00012315687892473795, "conta_segunda_via": 6.592112694519555e-05, "negociacao_religacao": 0.00020305136591625576, "conta_contestacao": 5.8175190344020986e-05, "conta_debito_automatico_digital": 5.133942528586778e-05, "sem_correspondencia": 0.0003793498935241358}, "confidence": 0.9979505261853915, "input_tokens": 322, "latency_ms": 117.63577200002828} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 0.0004876342293235014, "conta_pagamento_confirmacao": 0.9990554831131201, "cadastro_atualizacao": 4.002745504298556e-05, "marketplace_compra": 2.0127068381425328e-05, "conta_debito_automatico_digital": 6.599411654136341e-05, "vas_cancelamento": 8.931332454075445e-06, "troca_numero": 6.534302410719959e-06, "conta_vencimento": 1.299501204178068e-05, "conta_segunda_via": 3.117341333183261e-05, "negociacao_religacao": 4.535704876216103e-05, "conta_explicacao": 4.490955991265831e-06, "conta_contestacao": 3.53241050937789e-05, "bonus_nao_recebido": 1.4725277792728559e-05, "internet_pacote_adicional": 7.881873226674852e-06, "fidelidade_pontos": 4.002745504298556e-05, "sem_correspondencia": 0.00012329324144271317}, "confidence": 0.9990554831131201, "input_tokens": 525, "latency_ms": 182.74116899999626} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0009109380213907118, "conta_pagamento_confirmacao": 0.998964839530267, "negociacao_religacao": 5.8234319399378235e-05, "sem_correspondencia": 6.598812894280493e-05}, "confidence": 0.998964839530267, "input_tokens": 228, "latency_ms": 76.57399199996462} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0013249179121167598, "conta_segunda_via": 5.137264248438644e-05, "conta_pagamento_confirmacao": 0.9985962116513958, "sem_correspondencia": 2.7497794002988054e-05}, "confidence": 0.9985962116513958, "input_tokens": 221, "latency_ms": 75.94736600003671} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0011693644014867945, "negociacao_religacao": 8.470847312820627e-05, "conta_pagamento_confirmacao": 0.9987059136759455, "sem_correspondencia": 4.001344943952568e-05}, "confidence": 0.9987059136759455, "input_tokens": 229, "latency_ms": 76.7153989999656} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0009109616738779678, "conta_pagamento_confirmacao": 0.9989907776320712, "negociacao_religacao": 5.8235831452300734e-05, "sem_correspondencia": 4.0024862598644384e-05}, "confidence": 0.9989907776320712, "input_tokens": 220, "latency_ms": 76.64709600004471} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.8056510969083671, "conta_debito_automatico_digital": 0.016720755073553067, "conta_contestacao": 0.010141650605655503, "negociacao_religacao": 0.0013725231572031522, "conta_vencimento": 0.0037309047573645658, "conta_explicacao": 0.04545172467455369, "conta_segunda_via": 0.007898325433321094, "sem_correspondencia": 0.10903301938998157}, "confidence": 0.8056510969083671, "input_tokens": 327, "latency_ms": 110.66196699999864} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.0003352715979066996, "internet_problema_conexao": 6.601889199219517e-05, "suporte_configuracao": 1.4730805943040401e-05, "conta_pagamento_confirmacao": 0.9994305476082189, "negociacao_religacao": 2.7520768652803785e-05, "roaming_pacote": 5.090830311920701e-06, "conta_explicacao": 6.140713516907996e-06, "conta_segunda_via": 5.1415564781028106e-05, "cancelamento_linha": 6.140713516907996e-06, "conta_vencimento": 2.259042256994036e-06, "vas_consulta": 1.6527506216677328e-06, "conta_debito_automatico_digital": 5.419160658330665e-06, "suporte_chip_esim": 6.958340022410847e-06, "marketplace_compra": 3.2868870891860464e-06, "plano_consulta": 1.4730805943040401e-05, "sem_correspondencia": 2.281551856788073e-05}, "confidence": 0.9994305476082189, "input_tokens": 517, "latency_ms": 182.9302869999765} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.0008034450094921457, "cadastro_atualizacao": 0.00017927281363843922, "conta_explicacao": 8.468248097857188e-05, "suporte_chip_esim": 4.000117161740455e-05, "negociacao_religacao": 0.000158207702753548, "portabilidade": 3.757762314523349e-05, "parceiros_ofertas": 1.3824035003219551e-05, "internet_pacote_adicional": 9.501111047343922e-06, "conta_vencimento": 8.468248097857188e-05, "conta_pagamento_confirmacao": 0.9983994683748986, "seguranca_perda_roubo": 4.777458660413083e-06, "conta_segunda_via": 7.473202716676862e-05, "conta_debito_automatico_digital": 1.0113880063460864e-05, "negociacao_divida": 9.501111047343922e-06, "vas_contratacao": 2.4261937010382652e-05, "sem_correspondencia": 6.595078249854113e-05}, "confidence": 0.9983994683748986, "input_tokens": 525, "latency_ms": 181.18257600002607} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.08772415267819866, "conta_debito_automatico_digital": 0.011872173049395869, "recarga_realizar": 0.001417928867065501, "internet_problema_conexao": 0.0009745273084223483, "marketplace_compra": 0.001104284112010162, "cancelamento_linha": 0.000591080691285384, "desconto_retencao": 0.001251317833270589, "conta_contestacao": 0.01727390985973258, "conta_segunda_via": 0.06029186962674829, "negociacao_religacao": 0.00635471630604429, "conta_vencimento": 0.0018206567043673571, "portabilidade": 0.004949058035343918, "recarga_saldo": 0.08772415267819866, "conta_explicacao": 0.06029186962674829, "atendimento_humano": 0.008159617252800904, "sem_correspondencia": 0.6481986853703673}, "confidence": 0.6481986853703673, "input_tokens": 498, "latency_ms": 160.59605499998497} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"plano_troca": 0.04241325876817718, "roaming_cobranca": 0.006504283892179183, "conta_debito_automatico_digital": 0.0027113889198562037, "conta_contestacao": 0.06171092737367795, "portabilidade": 0.0014513019065127938, "troca_numero": 0.0003238292268239212, "conta_vencimento": 0.0003238292268239212, "conta_explicacao": 0.06171092737367795, "internet_pacote_adicional": 0.000997464240635141, "negociacao_religacao": 0.0003669465874333527, "marketplace_compra": 0.00019641235457974494, "conta_segunda_via": 0.06171092737367795, "parceiros_ofertas": 0.0018635085352498035, "conta_pagamento_confirmacao": 0.5854969771381626, "reclamacao_atendimento": 0.004470324585307568, "sem_correspondencia": 0.16774769249722465}, "confidence": 0.5854969771381626, "input_tokens": 513, "latency_ms": 180.20671900001162} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.00037978840153203125, "conta_contestacao": 4.002940301906607e-05, "desconto_retencao": 2.2808066324496e-05, "atendimento_humano": 1.0121018079645962e-05, "conta_segunda_via": 0.00023035330973242944, "vas_contratacao": 1.5675739454779518e-05, "conta_vencimento": 3.96344762768697e-06, "negociacao_divida": 3.96344762768697e-06, "cancelamento_linha": 2.751177953140708e-05, "beneficios_consulta": 7.88225680590812e-06, "plano_troca": 7.88225680590812e-06, "conta_pagamento_confirmacao": 0.9991041031460978, "negociacao_religacao": 2.2808066324496e-05, "vas_consulta": 6.956067216590264e-06, "conta_debito_automatico_digital": 2.0128047885311738e-05, "sem_correspondencia": 9.602554593468953e-05}, "confidence": 0.9991041031460978, "input_tokens": 512, "latency_ms": 160.50612300000466} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08373270618276694, "conta_segunda_via": 0.011331989507412835, "negociacao_religacao": 0.004723876033035781, "sem_correspondencia": 0.9002114282767845}, "confidence": 0.9002114282767845, "input_tokens": 240, "latency_ms": 77.25067400002672} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"portabilidade": 0.003999013149854869, "suporte_chip_esim": 0.002140517491257544, "conta_contestacao": 0.0003282589889027901, "negociacao_religacao": 0.00047761401062481105, "recarga_saldo": 0.0014711547228058587, "conta_vencimento": 0.00017570437532430681, "conta_segunda_via": 0.0003282589889027901, "conta_pagamento_confirmacao": 0.9785262547880142, "conta_debito_automatico_digital": 7.324448076404121e-05, "conta_explicacao": 0.00013683870509164218, "internet_problema_conexao": 2.5312615229354736e-05, "sem_correspondencia": 0.012317827683227736}, "confidence": 0.9785262547880142, "input_tokens": 424, "latency_ms": 141.89263000002938} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 179, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.04707937624464703, "negociacao_religacao": 0.004962129749042054, "conta_segunda_via": 0.0023439441238086315, "sem_correspondencia": 0.9456145498825023}, "confidence": 0.9456145498825023, "input_tokens": 246, "latency_ms": 77.93740099998558} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.001169335415991442, "negociacao_religacao": 7.475311217758857e-05, "conta_pagamento_confirmacao": 0.9986811583596534, "sem_correspondencia": 7.475311217758857e-05}, "confidence": 0.9986811583596534, "input_tokens": 234, "latency_ms": 76.75169099996992} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_configuracao": 0.01128719190172841, "fidelidade_resgate": 0.0017309469398619052, "conta_vencimento": 0.0007215660373071674, "negociacao_religacao": 0.00017138695621266232, "conta_segunda_via": 0.0053316919287457465, "conta_pagamento_confirmacao": 0.8966527136688882, "conta_debito_automatico_digital": 0.0002654493105728529, "recarga_realizar": 5.9229747179410945e-05, "internet_consumo": 9.173682701191125e-05, "conta_contestacao": 0.00016100314546201616, "conta_explicacao": 0.0001253893757627775, "sem_correspondencia": 0.08340169416126694}, "confidence": 0.8966527136688882, "input_tokens": 451, "latency_ms": 150.80536099998199} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_debito_automatico_digital": 0.018803208153304114, "vas_cancelamento": 0.0012020488810652575, "conta_explicacao": 0.0017489708019013648, "negociacao_divida": 0.0003902481351231793, "conta_segunda_via": 0.0028835653629282402, "portabilidade": 0.0008261553085388359, "conta_pagamento_confirmacao": 0.9059893053553812, "troca_numero": 0.0004422090706270444, "vas_contratacao": 0.0003039255532260875, "fidelidade_pontos": 0.0003039255532260875, "conta_contestacao": 0.0010608044142953685, "reclamacao_atendimento": 0.0013620998300898058, "negociacao_religacao": 0.005387209332282265, "conta_vencimento": 0.0004422090706270444, "roaming_cobranca": 0.0009361566098637285, "sem_correspondencia": 0.05791795856752022}, "confidence": 0.9059893053553812, "input_tokens": 530, "latency_ms": 182.0050110000011} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao", "negociacao_religacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"roaming_duvida": 0.016916620946265795, "vas_consulta": 0.0042771916024359515, "conta_segunda_via": 0.01162661220973927, "fidelidade_resgate": 0.0022894156871692962, "conta_contestacao": 0.18187081485715903, "suporte_sem_sinal": 0.004846693047770718, "negociacao_religacao": 0.12499786117630325, "cadastro_atualizacao": 0.0013886008070952455, "negociacao_divida": 0.01317467763987393, "conta_pagamento_confirmacao": 0.49437613115325474, "fidelidade_pontos": 0.0025942478443428136, "sem_correspondencia": 0.14164113302858994}, "confidence": 0.49437613115325474, "input_tokens": 459, "latency_ms": 153.302358000019} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_divida": 0.008085135003849869, "conta_pagamento_confirmacao": 0.9345145447257077, "plano_troca": 0.0007520347025823513, "negociacao_religacao": 0.00045613210428406764, "roaming_pacote": 0.00045613210428406764, "conta_segunda_via": 0.0014049857929482217, "marketplace_pedido": 0.00014808441309717866, "conta_debito_automatico_digital": 0.00011532825688075213, "conta_vencimento": 0.00019014415023206442, "conta_contestacao": 0.0009656316723469454, "conta_explicacao": 0.00019014415023206442, "sem_correspondencia": 0.052721702923554506}, "confidence": 0.9345145447257077, "input_tokens": 439, "latency_ms": 145.19653199999993} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.03661328097332601, "conta_segunda_via": 0.0018228679229907942, "conta_pagamento_confirmacao": 0.944268961785775, "sem_correspondencia": 0.01729488931790819}, "confidence": 0.944268961785775, "input_tokens": 242, "latency_ms": 77.43998199998714} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 119, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0007093134798659193, "conta_contestacao": 5.822399601870685e-05, "conta_debito_automatico_digital": 3.531463871633201e-05, "negociacao_religacao": 1.2991529556135599e-05, "conta_vencimento": 0.0002609418465884455, "conta_explicacao": 1.220441257096114e-05, "conta_pagamento_confirmacao": 0.9987877498961446, "sem_correspondencia": 0.00012326020053885872}, "confidence": 0.9987877498961446, "input_tokens": 330, "latency_ms": 113.38879099997712} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.011974811037644575, "portabilidade": 0.0006755726100311292, "conta_contestacao": 0.0011138309320607256, "conta_debito_automatico_digital": 0.0008674524020980457, "conta_pagamento_confirmacao": 0.9512770674991332, "conta_segunda_via": 0.0003191179049266544, "conta_explicacao": 0.0004643138119192295, "marketplace_compra": 0.00017081150565702834, "seguranca_fraude": 0.00018182790129132328, "troca_numero": 0.00017081150565702834, "conta_vencimento": 0.00023347164672104888, "sem_correspondencia": 0.03255091124286005}, "confidence": 0.9512770674991332, "input_tokens": 441, "latency_ms": 145.20391700000346} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["roaming_cobranca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 175, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.022158490277030804, "conta_pagamento_confirmacao": 0.9422029820672208, "negociacao_religacao": 0.003398114541767729, "sem_correspondencia": 0.03224041311398071}, "confidence": 0.9422029820672208, "input_tokens": 251, "latency_ms": 78.21341599998277} +{"id": "g0042-negociacao_divida-curto_neutro-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9984439864173333, "conta_segunda_via": 0.0004873357606948576, "negociacao_religacao": 0.0001582147571415438, "sem_correspondencia": 0.0009104630648303247}, "confidence": 0.9984439864173333, "input_tokens": 214, "latency_ms": 75.61750300004633} +{"id": "g0042-negociacao_divida-curto_neutro-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.0011690783442798842, "plano_nova_linha": 4.000366110017572e-05, "negociacao_divida": 0.9984616040118001, "roaming_pacote": 1.667600696075383e-05, "recarga_realizar": 2.1412416786469613e-05, "conta_explicacao": 7.399933231727876e-06, "fidelidade_pontos": 1.1461240797169731e-05, "suporte_configuracao": 3.960898832559811e-06, "conta_vencimento": 2.4263446958010186e-05, "troca_numero": 3.960898832559811e-06, "beneficios_consulta": 3.2837004663588372e-06, "negociacao_religacao": 5.820498345405178e-05, "conta_debito_automatico_digital": 2.9267303675973365e-05, "marketplace_pedido": 6.530418156332665e-06, "cadastro_atualizacao": 5.820498345405178e-05, "sem_correspondencia": 8.46877512136398e-05}, "confidence": 0.9984616040118001, "input_tokens": 499, "latency_ms": 160.53399499998022} +{"id": "g0042-negociacao_divida-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.05679161558349619, "conta_segunda_via": 0.28841162173143997, "conta_explicacao": 0.04422935468831703, "sem_correspondencia": 0.6105674079967469}, "confidence": 0.6105674079967469, "input_tokens": 213, "latency_ms": 74.74330400003737} +{"id": "g0042-negociacao_divida-curto_neutro-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9999373601390087, "conta_segunda_via": 3.12009304392411e-05, "negociacao_religacao": 1.4738275953896514e-05, "sem_correspondencia": 1.670065459802984e-05}, "confidence": 0.9999373601390087, "input_tokens": 212, "latency_ms": 75.01816700005293} +{"id": "g0042-negociacao_divida-curto_neutro-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.002177335273007914, "troca_numero": 7.450431597594847e-05, "desconto_retencao": 0.0019214916343176685, "parceiros_ofertas": 2.272253256726837e-05, "fidelidade_resgate": 6.574982807795851e-05, "suporte_configuracao": 7.376926262594133e-06, "plano_nova_linha": 5.745155949968323e-06, "negociacao_religacao": 9.472160818202175e-06, "conta_explicacao": 2.418801001043778e-05, "recarga_nao_creditada": 4.762901571011119e-06, "conta_segunda_via": 3.105801963249963e-05, "plano_troca": 7.450431597594847e-05, "negociacao_divida": 0.9953573090694844, "roaming_duvida": 1.8837641137067925e-05, "conta_pagamento_confirmacao": 6.574982807795851e-05, "sem_correspondencia": 0.00013919238713331865}, "confidence": 0.9953573090694844, "input_tokens": 521, "latency_ms": 181.87589400002935} +{"id": "g0042-negociacao_divida-curto_neutro-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0035660136699359243, "parceiros_ofertas": 0.001021680022105653, "atendimento_humano": 0.0004258995974801456, "plano_consulta": 0.0003758550755882545, "recarga_saldo": 0.0005468659081215854, "roaming_pacote": 0.00012202227765888585, "marketplace_pedido": 0.00010768428208028424, "conta_segunda_via": 0.0024508829633690097, "suporte_configuracao": 0.0003316909400273336, "negociacao_divida": 0.9887567569038588, "plano_troca": 0.0001011600212459101, "conta_contestacao": 0.0005468659081215854, "beneficios_consulta": 0.0001011600212459101, "suporte_chip_esim": 9.50310453928967e-05, "portabilidade": 0.00029271622718949464, "sem_correspondencia": 0.0011577151365783018}, "confidence": 0.9887567569038588, "input_tokens": 514, "latency_ms": 181.90941399996063} +{"id": "g0042-negociacao_divida-curto_neutro-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"beneficios_consulta": 0.0021802468900712158, "internet_pacote_adicional": 0.00015793655499144125, "portabilidade": 7.46039460330988e-05, "negociacao_divida": 0.9966883394170365, "recarga_nao_creditada": 5.4581412898906903e-05, "roaming_cobranca": 1.0747717448935562e-05, "cancelamento_linha": 1.2964221899135771e-05, "vas_consulta": 1.4690387990220772e-05, "conta_vencimento": 5.4581412898906903e-05, "negociacao_religacao": 2.007937967559762e-05, "plano_troca": 9.484827358540044e-06, "fidelidade_resgate": 1.2964221899135771e-05, "conta_segunda_via": 0.00010854810097479838, "internet_consumo": 2.921532503885375e-05, "fidelidade_pontos": 8.453734604008689e-05, "sem_correspondencia": 0.00048647883774470655}, "confidence": 0.9966883394170365, "input_tokens": 499, "latency_ms": 160.6268650000402} +{"id": "g0042-negociacao_divida-curto_neutro-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"troca_numero": 0.0005526561580910728, "internet_problema_conexao": 2.928970334348491e-05, "conta_segunda_via": 8.4752566800702e-05, "negociacao_religacao": 1.4727787750505262e-05, "negociacao_divida": 0.999225774438995, "suporte_chip_esim": 1.0122250621231278e-05, "marketplace_compra": 7.883216710259933e-06, "sem_correspondencia": 7.479387768771354e-05}, "confidence": 0.999225774438995, "input_tokens": 310, "latency_ms": 105.80354100000022} +{"id": "g0042-negociacao_divida-curto_neutro-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.005127085583334046, "plano_troca": 0.0004768932466731729, "roaming_duvida": 0.0004208568130525865, "seguranca_perda_roubo": 0.00015482456919897972, "negociacao_divida": 0.9770495676840074, "negociacao_religacao": 0.0006938755795988667, "cadastro_atualizacao": 8.821638037594291e-05, "internet_consumo": 2.527441613935078e-05, "parceiros_ofertas": 5.695677599652996e-05, "recarga_realizar": 5.695677599652996e-05, "cancelamento_linha": 5.695677599652996e-05, "sem_correspondencia": 0.015792535399630263}, "confidence": 0.9770495676840074, "input_tokens": 407, "latency_ms": 140.63932199996998} +{"id": "g0042-negociacao_divida-curto_neutro-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9998922354763492, "negociacao_religacao": 7.484376351590836e-05, "conta_segunda_via": 2.144309726237743e-05, "sem_correspondencia": 1.1477662872531791e-05}, "confidence": 0.9998922354763492, "input_tokens": 214, "latency_ms": 75.23394599996891} +{"id": "g0042-negociacao_divida-curto_neutro-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"roaming_cobranca": 0.0009104295547434128, "desconto_retencao": 0.0003349283158249718, "negociacao_religacao": 5.136292076876627e-05, "negociacao_divida": 0.9984072381448841, "conta_segunda_via": 5.136292076876627e-05, "portabilidade": 1.1460616736825931e-05, "conta_contestacao": 3.115318621864753e-05, "bonus_nao_recebido": 5.085617848836711e-06, "conta_vencimento": 1.076625307047303e-05, "suporte_sem_sinal": 4.216125280623602e-06, "fidelidade_pontos": 2.722135074670012e-06, "sem_correspondencia": 0.00017927420877993393}, "confidence": 0.9984072381448841, "input_tokens": 418, "latency_ms": 141.00068300001567} +{"id": "g0042-negociacao_divida-curto_neutro-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"atendimento_humano": 0.003167025008239752, "fidelidade_pontos": 0.00048567901513566647, "roaming_cobranca": 9.563586848188721e-05, "negociacao_religacao": 9.563586848188721e-05, "conta_explicacao": 0.0003338019800365019, "negociacao_divida": 0.9950496784801538, "conta_segunda_via": 3.3050871762007956e-05, "beneficios_consulta": 1.0730047065880289e-05, "recarga_nao_creditada": 1.215873623403649e-05, "seguranca_fraude": 5.743380320559085e-06, "parceiros_ofertas": 4.201946805505599e-06, "sem_correspondencia": 0.0007066587972826181}, "confidence": 0.9950496784801538, "input_tokens": 405, "latency_ms": 140.92362899998534} +{"id": "g0045-negociacao_divida-regionalismo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.00317242745822697, "conta_segunda_via": 3.524248565126825e-05, "negociacao_divida": 0.9967470778087983, "sem_correspondencia": 4.525224732348147e-05}, "confidence": 0.9967470778087983, "input_tokens": 233, "latency_ms": 77.46161400001483} +{"id": "g0045-negociacao_divida-regionalismo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"desconto_retencao": 0.0640737360293905, "negociacao_divida": 0.8845106423962014, "suporte_chip_esim": 0.0010356554855546222, "plano_troca": 0.0003809963612719732, "beneficios_consulta": 0.00023108597435040273, "conta_segunda_via": 0.0024844083573584822, "recarga_realizar": 0.0001091572850906983, "bonus_nao_recebido": 0.0001236914087414993, "negociacao_religacao": 0.002192482680124143, "conta_pagamento_confirmacao": 0.0007117949117427505, "recarga_saldo": 0.0001091572850906983, "sem_correspondencia": 0.044037191825082936}, "confidence": 0.8845106423962014, "input_tokens": 444, "latency_ms": 146.91515800001298} +{"id": "g0045-negociacao_divida-regionalismo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.001169415936476578, "negociacao_divida": 0.9987499275855468, "conta_segunda_via": 4.534317656267066e-05, "sem_correspondencia": 3.531330141395288e-05}, "confidence": 0.9987499275855468, "input_tokens": 228, "latency_ms": 77.04329199998483} +{"id": "g0045-negociacao_divida-regionalismo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9999203808788486, "negociacao_religacao": 5.1440764185147015e-05, "conta_segunda_via": 1.1477985950789467e-05, "sem_correspondencia": 1.6700371015507006e-05}, "confidence": 0.9999203808788486, "input_tokens": 226, "latency_ms": 76.30398399999194} +{"id": "g0045-negociacao_divida-regionalismo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 136, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_vencimento": 0.0009106598285303041, "recarga_saldo": 3.531011345543434e-05, "negociacao_divida": 0.9986597640151059, "vas_cancelamento": 1.89001417693234e-05, "bonus_nao_recebido": 2.2797922720502865e-05, "vas_contratacao": 5.764217565839791e-06, "suporte_chip_esim": 1.1463515456010024e-05, "conta_pagamento_confirmacao": 1.4719445210109633e-05, "internet_consumo": 5.764217565839791e-06, "conta_segunda_via": 4.489177154069975e-06, "negociacao_religacao": 1.4719445210109633e-05, "sem_correspondencia": 0.00029564796025649494}, "confidence": 0.9986597640151059, "input_tokens": 445, "latency_ms": 146.88897400003498} +{"id": "g0045-negociacao_divida-regionalismo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0035933642652106112, "conta_segunda_via": 3.5228103674174215e-05, "negociacao_divida": 0.9963403189387389, "sem_correspondencia": 3.108869237638775e-05}, "confidence": 0.9963403189387389, "input_tokens": 235, "latency_ms": 77.08935499999825} +{"id": "g0045-negociacao_divida-regionalismo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.00246767931664823, "vas_cancelamento": 0.00017875809013644548, "portabilidade": 0.00012285851884792922, "atendimento_humano": 5.451813725931424e-05, "negociacao_divida": 0.9955328894423725, "marketplace_compra": 4.8112087266026636e-05, "plano_troca": 4.519712325692731e-05, "suporte_sem_sinal": 1.2949192617390932e-05, "conta_vencimento": 0.0001392169405786125, "negociacao_religacao": 5.121505030165786e-05, "seguranca_fraude": 2.5752544559043736e-05, "sem_correspondencia": 0.0013208535561558972}, "confidence": 0.9955328894423725, "input_tokens": 434, "latency_ms": 144.37678000001597} +{"id": "g0045-negociacao_divida-regionalismo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.002472251078677015, "negociacao_religacao": 6.588325963557361e-05, "negociacao_divida": 0.9973772698817811, "sem_correspondencia": 8.459577990631406e-05}, "confidence": 0.9973772698817811, "input_tokens": 226, "latency_ms": 75.60345199999574} +{"id": "g0045-negociacao_divida-regionalismo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9992691084188309, "internet_pacote_adicional": 8.475624231239789e-05, "roaming_pacote": 2.1429734048195835e-05, "conta_segunda_via": 1.0122689598503017e-05, "conta_debito_automatico_digital": 1.6689493657746865e-05, "cadastro_atualizacao": 3.964102203876489e-06, "roaming_cobranca": 5.090007984125302e-06, "suporte_configuracao": 2.724484944755975e-06, "negociacao_religacao": 1.7765873520816295e-05, "marketplace_pedido": 3.0872459005540907e-06, "internet_consumo": 1.9932757664132996e-06, "roaming_duvida": 4.219764830610597e-06, "portabilidade": 1.3836076209959266e-05, "conta_pagamento_confirmacao": 3.3191021385517205e-05, "marketplace_compra": 2.4283069986346604e-05, "sem_correspondencia": 0.000487738498819115}, "confidence": 0.9992691084188309, "input_tokens": 530, "latency_ms": 182.0371009999917} +{"id": "g0045-negociacao_divida-regionalismo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0013249372491310717, "negociacao_divida": 0.998610786040541, "conta_segunda_via": 4.0009638122522904e-05, "sem_correspondencia": 2.426707220531754e-05}, "confidence": 0.998610786040541, "input_tokens": 225, "latency_ms": 76.34017599997378} +{"id": "g0045-negociacao_divida-regionalismo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 131, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"bonus_nao_recebido": 0.0009077463465248738, "conta_contestacao": 0.00022951421934858438, "roaming_cobranca": 9.567576102258709e-05, "desconto_retencao": 0.00029470209113482775, "negociacao_divida": 0.9954647430414663, "fidelidade_resgate": 8.443356275485705e-05, "vas_cancelamento": 3.746716635302987e-05, "plano_troca": 1.5618638637554686e-05, "negociacao_religacao": 5.451440537373041e-05, "internet_consumo": 1.3783400220230095e-05, "conta_segunda_via": 5.745776053842316e-06, "sem_correspondencia": 0.0027960555911097015}, "confidence": 0.9954647430414663, "input_tokens": 443, "latency_ms": 145.40812299998152} +{"id": "g0045-negociacao_divida-regionalismo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"recarga_saldo": 0.0027942904160037614, "negociacao_divida": 0.9948362971733494, "fidelidade_resgate": 0.00017863300988552164, "plano_troca": 7.446531728212951e-05, "recarga_realizar": 0.00017863300988552164, "conta_segunda_via": 0.00012277255253248078, "beneficios_consulta": 3.517492522332542e-05, "negociacao_religacao": 0.00013911952798124626, "atendimento_humano": 2.9161037239954993e-05, "vas_contratacao": 3.744351299307996e-05, "conta_contestacao": 7.446531728212951e-05, "conta_vencimento": 0.0002945160430474458, "roaming_duvida": 5.799364741098308e-05, "seguranca_fraude": 3.744351299307996e-05, "suporte_configuracao": 0.00020241771881844992, "sem_correspondencia": 0.0009071732780714107}, "confidence": 0.9948362971733494, "input_tokens": 546, "latency_ms": 185.33806600004255} +{"id": "g0048-negociacao_divida-indireto_multiplo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9483533951632914, "conta_segunda_via": 0.017369698324715875, "negociacao_religacao": 0.005639115418389202, "sem_correspondencia": 0.028637791093603444}, "confidence": 0.9483533951632914, "input_tokens": 226, "latency_ms": 77.20577100002401} +{"id": "g0048-negociacao_divida-indireto_multiplo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao", "conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 154, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.8107135715758627, "negociacao_religacao": 0.027741092909056197, "conta_segunda_via": 0.10971815083298525, "sem_correspondencia": 0.051827184682095934}, "confidence": 0.8107135715758627, "input_tokens": 235, "latency_ms": 77.16957600001706} +{"id": "g0048-negociacao_divida-indireto_multiplo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0007093409731841664, "recarga_nao_creditada": 0.0002609519608149982, "vas_cancelamento": 2.142024134440282e-05, "seguranca_fraude": 1.66821007325994e-05, "suporte_configuracao": 9.599886151721365e-05, "negociacao_divida": 0.9988264633708617, "conta_segunda_via": 1.7758003792961623e-05, "sem_correspondencia": 5.1384487751900495e-05}, "confidence": 0.9988264633708617, "input_tokens": 330, "latency_ms": 114.64859300002672} +{"id": "g0048-negociacao_divida-indireto_multiplo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_divida", "negociacao_religacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 0.005646131322780018, "parceiros_ofertas": 0.0008658622818070418, "vas_contratacao": 0.00040900438120566136, "cadastro_atualizacao": 0.0002480736971580272, "negociacao_divida": 0.019706934699369946, "conta_segunda_via": 0.0012598221862709714, "negociacao_religacao": 0.9495332888621283, "sem_correspondencia": 0.02233088256928002}, "confidence": 0.9495332888621283, "input_tokens": 318, "latency_ms": 107.54866399997809} +{"id": "g0048-negociacao_divida-indireto_multiplo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9986019476622477, "conta_segunda_via": 0.00015823978788972985, "marketplace_compra": 4.000928401026811e-05, "vas_contratacao": 1.2989112771174513e-05, "recarga_saldo": 2.4266857425378034e-05, "plano_troca": 8.386401520314538e-06, "fidelidade_pontos": 6.531336071172182e-06, "internet_consumo": 3.961455576052983e-06, "cadastro_atualizacao": 8.927277948635138e-06, "cancelamento_linha": 5.414667783623714e-06, "suporte_chip_esim": 6.95257105709313e-06, "conta_contestacao": 0.00015823978788972985, "negociacao_religacao": 0.000379597517691267, "internet_pacote_adicional": 3.115926171732304e-05, "plano_nova_linha": 6.596415757321157e-05, "sem_correspondencia": 0.00048741286082716134}, "confidence": 0.9986019476622477, "input_tokens": 528, "latency_ms": 181.23839599996927} +{"id": "g0048-negociacao_divida-indireto_multiplo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"roaming_duvida": 0.011403484294825472, "conta_segunda_via": 0.0037021693127972798, "negociacao_religacao": 0.0006433405608060078, "seguranca_perda_roubo": 0.00044216107005334073, "cadastro_atualizacao": 0.0012019184019780031, "marketplace_compra": 0.0003038925629464051, "negociacao_divida": 0.9058909627176674, "conta_contestacao": 0.00018432015668564606, "conta_explicacao": 0.0002681842455186967, "fidelidade_pontos": 0.0015432937769244697, "troca_numero": 5.6214471715244605e-05, "sem_correspondencia": 0.07436005842808209}, "confidence": 0.9058909627176674, "input_tokens": 434, "latency_ms": 144.99035299996876} +{"id": "g0048-negociacao_divida-indireto_multiplo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"desconto_retencao": 0.042197214488179986, "beneficios_consulta": 0.004447553685724838, "seguranca_fraude": 0.0006019109377676116, "vas_consulta": 0.0006019109377676116, "conta_explicacao": 0.0014439092777792908, "vas_contratacao": 0.00019541187107623322, "marketplace_compra": 0.0001185232910795478, "suporte_sem_sinal": 0.00022143065942092777, "cancelamento_linha": 0.0030567559650459537, "marketplace_pedido": 0.0002509138091843916, "recarga_nao_creditada": 0.00015218691821561884, "negociacao_religacao": 0.032863223686826606, "reclamacao_atendimento": 0.00269757767111004, "negociacao_divida": 0.8475537096580087, "conta_segunda_via": 0.009415471226565244, "sem_correspondencia": 0.054182295916247306}, "confidence": 0.8475537096580087, "input_tokens": 523, "latency_ms": 181.9137489999889} +{"id": "g0048-negociacao_divida-indireto_multiplo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.009614288982436199, "conta_contestacao": 0.0002903263707355983, "conta_segunda_via": 0.00025621212291279243, "conta_debito_automatico_digital": 9.425517259850696e-05, "negociacao_divida": 0.9806841374269393, "vas_consulta": 8.854454037677623e-05, "atendimento_humano": 4.182547930181537e-05, "recarga_realizar": 5.716865201750056e-05, "internet_pacote_adicional": 5.716865201750056e-05, "negociacao_religacao": 0.000176091845174237, "desconto_retencao": 0.0001554005079366703, "sem_correspondencia": 0.008484580247553147}, "confidence": 0.9806841374269393, "input_tokens": 416, "latency_ms": 142.27647999996407} +{"id": "g0048-negociacao_divida-indireto_multiplo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0013248359841323883, "negociacao_divida": 0.9985344621844491, "conta_segunda_via": 7.474213170043698e-05, "sem_correspondencia": 6.595969971820553e-05}, "confidence": 0.9985344621844491, "input_tokens": 219, "latency_ms": 75.85545099999536} +{"id": "g0048-negociacao_divida-indireto_multiplo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.06231666602267033, "negociacao_divida": 0.4063557073158545, "negociacao_religacao": 0.009556570251793087, "sem_correspondencia": 0.521771056409682}, "confidence": 0.521771056409682, "input_tokens": 221, "latency_ms": 76.65800499995612} +{"id": "g0048-negociacao_divida-indireto_multiplo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.0024710897323641573, "troca_numero": 9.581454685352214e-05, "roaming_pacote": 5.1285831221715984e-05, "marketplace_pedido": 2.7451327282519528e-05, "negociacao_religacao": 0.0002951295815896651, "conta_segunda_via": 2.7451327282519528e-05, "negociacao_divida": 0.9969087493399575, "sem_correspondencia": 0.00012302831344834092}, "confidence": 0.9969087493399575, "input_tokens": 314, "latency_ms": 107.31680099996765} +{"id": "g0048-negociacao_divida-indireto_multiplo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 119, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"plano_consulta": 0.0016095714604381077, "desconto_retencao": 0.022219448633394215, "roaming_cobranca": 0.00040696339747602663, "suporte_configuracao": 0.0002468357779500291, "fidelidade_resgate": 0.0005225513460208141, "internet_problema_conexao": 0.00015936915630311867, "negociacao_religacao": 0.0008615415192174989, "negociacao_divida": 0.9447949973367383, "conta_segunda_via": 0.0002797015799456221, "internet_pacote_adicional": 0.00031694341263572895, "conta_debito_automatico_digital": 5.1739589814625966e-05, "sem_correspondencia": 0.028530336790065874}, "confidence": 0.9447949973367383, "input_tokens": 424, "latency_ms": 143.09921899996425} +{"id": "g0050-negociacao_religacao-informal_abreviado-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.0006258297557716156, "recarga_realizar": 0.0001793032270464091, "bonus_nao_recebido": 6.596197096606921e-05, "troca_numero": 2.9270447183839508e-05, "conta_segunda_via": 9.597410144692577e-05, "vas_cancelamento": 8.38612352441286e-06, "vas_consulta": 1.011559587052768e-05, "reclamacao_atendimento": 1.0767995752829094e-05, "negociacao_divida": 8.469684725525173e-05, "negociacao_religacao": 0.9985688455924049, "plano_troca": 5.4144882959794445e-06, "conta_pagamento_confirmacao": 6.596197096606921e-05, "cadastro_atualizacao": 1.011559587052768e-05, "suporte_sem_sinal": 1.4718105145365103e-05, "seguranca_perda_roubo": 4.533495545290077e-05, "sem_correspondencia": 0.0001793032270464091}, "confidence": 0.9985688455924049, "input_tokens": 528, "latency_ms": 181.43090899997105} +{"id": "g0050-negociacao_religacao-informal_abreviado-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.0007071039505258372, "bonus_nao_recebido": 9.569611342214196e-05, "roaming_duvida": 8.445152368442439e-05, "beneficios_consulta": 4.811902771774178e-05, "conta_debito_automatico_digital": 8.445152368442439e-05, "internet_pacote_adicional": 2.2729819244279022e-05, "suporte_sem_sinal": 0.0001228762419122632, "reclamacao_atendimento": 2.918566562637242e-05, "conta_pagamento_confirmacao": 2.5756259515143352e-05, "marketplace_pedido": 1.8843682004484533e-05, "negociacao_divida": 3.1067979339102875e-05, "seguranca_perda_roubo": 0.001165817323828039, "vas_contratacao": 0.00029476478093885263, "suporte_chip_esim": 9.569611342214196e-05, "negociacao_religacao": 0.9956765009201247, "sem_correspondencia": 0.0014969390750100855}, "confidence": 0.9956765009201247, "input_tokens": 528, "latency_ms": 182.20186599995714} +{"id": "g0050-negociacao_religacao-informal_abreviado-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"cadastro_atualizacao": 0.01873596159331617, "troca_numero": 0.0019747558233563964, "conta_segunda_via": 0.0013572285056228904, "recarga_nao_creditada": 0.00038885247729634554, "conta_vencimento": 0.0004406275831195571, "negociacao_religacao": 0.7030617719181061, "marketplace_pedido": 0.00023585094958544428, "negociacao_divida": 0.0005657770160192018, "vas_consulta": 0.00023585094958544428, "internet_problema_conexao": 0.00026725413867708823, "conta_pagamento_confirmacao": 0.20143057014356228, "conta_contestacao": 0.0022376915064210075, "suporte_sem_sinal": 0.0010570106229859395, "reclamacao_atendimento": 0.0006411093504829236, "plano_consulta": 0.0019747558233563964, "sem_correspondencia": 0.06539493159850664}, "confidence": 0.7030617719181061, "input_tokens": 518, "latency_ms": 181.73232399999506} +{"id": "g0050-negociacao_religacao-informal_abreviado-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.03268495648723159, "fidelidade_pontos": 0.00184395906485855, "suporte_chip_esim": 0.0012673332958067082, "cancelamento_linha": 0.00022022950447838117, "parceiros_ofertas": 0.0007686764999814289, "suporte_sem_sinal": 0.8429561379843673, "reclamacao_atendimento": 0.0003204320382616653, "seguranca_fraude": 0.00017151491054319073, "recarga_saldo": 0.0006783546303231787, "conta_pagamento_confirmacao": 0.0005986458601141236, "internet_pacote_adicional": 0.00011788035916912767, "desconto_retencao": 0.0008710245868627783, "negociacao_divida": 0.0007686764999814289, "vas_cancelamento": 0.00028278028125478823, "conta_debito_automatico_digital": 0.002367690306610138, "sem_correspondencia": 0.11408170769015552}, "confidence": 0.8429561379843673, "input_tokens": 520, "latency_ms": 182.93096200000036} +{"id": "g0050-negociacao_religacao-informal_abreviado-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"conta_pagamento_confirmacao": 0.0027987385113006674, "negociacao_religacao": 0.9964199287920615, "suporte_sem_sinal": 0.00029498486884251695, "sem_correspondencia": 0.0004863478277953451}, "confidence": 0.9964199287920615, "input_tokens": 215, "latency_ms": 76.11468900000773} +{"id": "g0050-negociacao_religacao-informal_abreviado-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.7598999643543276, "suporte_sem_sinal": 0.21771498492140232, "conta_pagamento_confirmacao": 0.0021344026082985796, "sem_correspondencia": 0.020250648115971537}, "confidence": 0.7598999643543276, "input_tokens": 216, "latency_ms": 76.15966600002366} +{"id": "g0050-negociacao_religacao-informal_abreviado-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"suporte_sem_sinal": 0.4494307070101813, "negociacao_religacao": 0.509271710409317, "conta_pagamento_confirmacao": 0.0044060636140333285, "sem_correspondencia": 0.03689151896646859}, "confidence": 0.509271710409317, "input_tokens": 214, "latency_ms": 76.81544100000792} +{"id": "g0050-negociacao_religacao-informal_abreviado-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"troca_numero": 0.00029588582426720773, "seguranca_fraude": 5.826337332562965e-05, "negociacao_divida": 2.1433897219795756e-05, "negociacao_religacao": 0.999463237228992, "roaming_pacote": 2.4287787477804905e-05, "suporte_sem_sinal": 7.407356670846736e-06, "parceiros_ofertas": 3.498987535531032e-06, "cadastro_atualizacao": 1.9936630016931622e-06, "bonus_nao_recebido": 5.768855175744633e-06, "fidelidade_resgate": 9.99999831082554e-07, "reclamacao_atendimento": 1.2092177356616228e-06, "roaming_duvida": 4.220584607704499e-06, "desconto_retencao": 1.147273844459709e-05, "conta_pagamento_confirmacao": 1.776932491129661e-05, "atendimento_humano": 2.4287787477804905e-05, "sem_correspondencia": 5.826337332562965e-05}, "confidence": 0.999463237228992, "input_tokens": 516, "latency_ms": 181.75454999999374} +{"id": "g0050-negociacao_religacao-informal_abreviado-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"suporte_sem_sinal": 0.02001204029623868, "suporte_chip_esim": 0.0018614097062178557, "conta_pagamento_confirmacao": 0.3547219017866115, "parceiros_ofertas": 0.0003234645050264114, "conta_contestacao": 0.0006043112538884078, "negociacao_divida": 0.0002519144098103735, "negociacao_religacao": 0.5848375446587881, "sem_correspondencia": 0.03738741338341865}, "confidence": 0.5848375446587881, "input_tokens": 318, "latency_ms": 108.97879599997395} +{"id": "g0050-negociacao_religacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"portabilidade": 0.05183147685443791, "roaming_cobranca": 0.0013812620717809725, "reclamacao_atendimento": 0.0005081379190780928, "suporte_configuracao": 0.0006524620032790899, "desconto_retencao": 0.001773575607273536, "internet_pacote_adicional": 0.0003957382092862928, "cancelamento_linha": 0.00044843013967219865, "roaming_pacote": 0.0007393363097005833, "roaming_duvida": 0.0010757279831298523, "vas_cancelamento": 0.0007393363097005833, "suporte_sem_sinal": 0.49176336040323804, "troca_numero": 0.004821078344649869, "conta_pagamento_confirmacao": 0.004254586706271178, "plano_troca": 0.0013812620717809725, "negociacao_divida": 0.004254586706271178, "sem_correspondencia": 0.43397964236044967}, "confidence": 0.49176336040323804, "input_tokens": 510, "latency_ms": 163.05448999997907} +{"id": "g0050-negociacao_religacao-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"fidelidade_pontos": 0.04127666245875394, "negociacao_divida": 0.010436374652240298, "seguranca_perda_roubo": 0.009210068304814448, "plano_nova_linha": 0.002990071399696944, "suporte_sem_sinal": 0.8290639278812565, "conta_segunda_via": 0.001600469888775563, "roaming_duvida": 0.0004046621597756809, "atendimento_humano": 0.0007560084441267079, "conta_contestacao": 0.001099985795583224, "conta_pagamento_confirmacao": 0.003388194781125952, "fidelidade_resgate": 0.0007560084441267079, "sem_correspondencia": 0.09901756578972404}, "confidence": 0.8290639278812565, "input_tokens": 420, "latency_ms": 142.15278399996123} +{"id": "g0050-negociacao_religacao-informal_abreviado-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.0051298868433377835, "negociacao_divida": 0.0003716077565445922, "plano_troca": 0.00012842420424768675, "conta_vencimento": 8.291689823019358e-05, "negociacao_religacao": 0.977583393349902, "bonus_nao_recebido": 8.291689823019358e-05, "internet_problema_conexao": 2.6919175596133528e-05, "internet_consumo": 2.0964675033905446e-05, "conta_pagamento_confirmacao": 4.438221739505715e-05, "internet_pacote_adicional": 1.4408796384139973e-05, "recarga_nao_creditada": 2.2316780406605933e-05, "suporte_sem_sinal": 0.009583890357150557, "reclamacao_atendimento": 8.826457871669714e-05, "recarga_saldo": 7.789321732541943e-05, "plano_nova_linha": 0.00015490915992137817, "sem_correspondencia": 0.006586905091577759}, "confidence": 0.977583393349902, "input_tokens": 510, "latency_ms": 162.36058100002992} +{"id": "g0051-negociacao_religacao-erros_digitacao-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.0009107724436591675, "suporte_sem_sinal": 9.599470931399054e-05, "conta_contestacao": 5.138226523767179e-05, "plano_troca": 1.3829349078153833e-05, "negociacao_religacao": 0.9987832614995582, "conta_pagamento_confirmacao": 5.138226523767179e-05, "negociacao_divida": 1.775723571259671e-05, "plano_nova_linha": 4.217713171327091e-06, "portabilidade": 8.92889885376695e-06, "atendimento_humano": 1.9923066311901513e-06, "marketplace_compra": 2.2575791771678997e-06, "sem_correspondencia": 5.822373436913715e-05}, "confidence": 0.9987832614995582, "input_tokens": 415, "latency_ms": 141.70426600003339} +{"id": "g0051-negociacao_religacao-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"suporte_sem_sinal": 0.011728081927048578, "troca_numero": 0.0017985596150771395, "negociacao_divida": 0.931676946540515, "conta_pagamento_confirmacao": 0.0005152959571586176, "bonus_nao_recebido": 0.0002434085749243978, "plano_consulta": 7.902319442538548e-05, "recarga_saldo": 0.00010146779015005199, "roaming_cobranca": 7.902319442538548e-05, "conta_explicacao": 0.00040131289494866045, "reclamacao_atendimento": 0.000749751193653257, "seguranca_fraude": 6.551252919027564e-05, "sem_correspondencia": 0.052561616588483004}, "confidence": 0.931676946540515, "input_tokens": 428, "latency_ms": 143.97218300001668} +{"id": "g0051-negociacao_religacao-erros_digitacao-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_vencimento": 0.0027675446975388004, "seguranca_perda_roubo": 0.00017692321330761994, "negociacao_religacao": 0.9853141618324655, "cancelamento_linha": 0.00013778793706748359, "negociacao_divida": 0.0006997448826972796, "parceiros_ofertas": 3.947690491930405e-05, "plano_consulta": 3.708512016063978e-05, "conta_pagamento_confirmacao": 5.068934928855173e-05, "suporte_sem_sinal": 0.004026753774491082, "conta_contestacao": 7.375256802742601e-05, "vas_contratacao": 3.708512016063978e-05, "sem_correspondencia": 0.006638994599875473}, "confidence": 0.9853141618324655, "input_tokens": 410, "latency_ms": 141.5511690000244} +{"id": "g0051-negociacao_religacao-erros_digitacao-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_pagamento_confirmacao": 0.03344099183192867, "suporte_sem_sinal": 0.048656356011773615, "marketplace_compra": 0.0006940456433114809, "fidelidade_resgate": 0.00042095996190839153, "plano_troca": 0.0006124931304747148, "negociacao_divida": 0.062475997802524705, "roaming_cobranca": 0.0001988474060486558, "cadastro_atualizacao": 0.0001988474060486558, "internet_pacote_adicional": 0.00047701012963956405, "vas_cancelamento": 0.0002553251234089018, "cancelamento_linha": 0.0011442878149643928, "recarga_saldo": 0.008455206858094673, "conta_explicacao": 0.0024224573232893, "roaming_pacote": 0.0006940456433114809, "negociacao_religacao": 0.5927557632632702, "sem_correspondencia": 0.24709736465000257}, "confidence": 0.5927557632632702, "input_tokens": 517, "latency_ms": 180.9847910000144} +{"id": "g0051-negociacao_religacao-erros_digitacao-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.001324306369410615, "bonus_nao_recebido": 9.593243163901662e-05, "suporte_sem_sinal": 3.999058720571091e-05, "conta_pagamento_confirmacao": 1.2983042807443297e-05, "plano_troca": 0.0003348370871634312, "portabilidade": 1.6670556950702166e-05, "negociacao_religacao": 0.9981352893376174, "sem_correspondencia": 3.999058720571091e-05}, "confidence": 0.9981352893376174, "input_tokens": 329, "latency_ms": 114.32296599997471} +{"id": "g0051-negociacao_religacao-erros_digitacao-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.9994546997370847, "fidelidade_pontos": 7.481101316518314e-05, "suporte_chip_esim": 2.585399434080159e-05, "reclamacao_atendimento": 9.51115299014372e-06, "marketplace_pedido": 1.4731161926079226e-05, "suporte_sem_sinal": 1.7769173124355403e-05, "parceiros_ofertas": 6.140861912716532e-06, "conta_pagamento_confirmacao": 2.14337141297958e-05, "conta_debito_automatico_digital": 6.958508176891732e-06, "seguranca_perda_roubo": 4.492750550546583e-06, "cadastro_atualizacao": 3.28696651973851e-06, "portabilidade": 9.51115299014372e-06, "conta_vencimento": 1.6692593348413607e-05, "plano_consulta": 7.407293396635864e-06, "negociacao_divida": 0.00012334250868806476, "sem_correspondencia": 0.00020335741765552771}, "confidence": 0.9994546997370847, "input_tokens": 529, "latency_ms": 181.63586200000736} +{"id": "g0051-negociacao_religacao-erros_digitacao-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.46532613628503616, "conta_pagamento_confirmacao": 0.002154887521725018, "negociacao_divida": 0.5272835915029519, "parceiros_ofertas": 0.0002271234738078545, "atendimento_humano": 0.00029163231309569775, "roaming_duvida": 5.3946553534647434e-05, "suporte_sem_sinal": 0.00010078543055850604, "sem_correspondencia": 0.004561896919290309}, "confidence": 0.5272835915029519, "input_tokens": 313, "latency_ms": 107.07007000002022} +{"id": "g0051-negociacao_religacao-erros_digitacao-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_pagamento_confirmacao": 0.0006259663926593834, "negociacao_religacao": 0.998786862294272, "atendimento_humano": 4.001669266999248e-05, "conta_vencimento": 1.4721318536966185e-05, "recarga_realizar": 5.138245048005238e-05, "plano_troca": 6.5325455016254825e-06, "negociacao_divida": 1.4721318536966185e-05, "fidelidade_pontos": 5.76495117117742e-06, "suporte_sem_sinal": 1.4721318536966185e-05, "suporte_configuracao": 6.5325455016254825e-06, "plano_nova_linha": 2.5581815749587517e-06, "sem_correspondencia": 0.00043021999055825415}, "confidence": 0.998786862294272, "input_tokens": 415, "latency_ms": 141.27776399999448} +{"id": "g0051-negociacao_religacao-erros_digitacao-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"suporte_configuracao": 0.0008034130354521726, "roaming_cobranca": 5.136047702204612e-05, "negociacao_religacao": 0.9983597358927326, "plano_consulta": 2.141023218306177e-05, "recarga_realizar": 5.8199045086305847e-05, "internet_problema_conexao": 7.399178252992077e-06, "seguranca_perda_roubo": 1.298596225059311e-05, "conta_pagamento_confirmacao": 2.5825669706335704e-05, "negociacao_divida": 3.3160816305917685e-05, "suporte_sem_sinal": 6.594815790951394e-05, "portabilidade": 8.384367391343674e-06, "sem_correspondencia": 0.0005521771657071896}, "confidence": 0.9983597358927326, "input_tokens": 419, "latency_ms": 141.67205699999386} +{"id": "g0051-negociacao_religacao-erros_digitacao-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.0046056116141841566, "recarga_realizar": 0.00012273539219984292, "conta_pagamento_confirmacao": 8.435471918715715e-05, "internet_problema_conexao": 1.3770529361617224e-05, "atendimento_humano": 7.444277840105953e-05, "cancelamento_linha": 2.0036001995900924e-05, "reclamacao_atendimento": 3.1032366954745314e-05, "conta_vencimento": 2.4168031684914837e-05, "portabilidade": 5.116372347846036e-05, "suporte_sem_sinal": 0.00020235645178760358, "negociacao_religacao": 0.9945351838792083, "troca_numero": 2.4168031684914837e-05, "beneficios_consulta": 2.1328213103503705e-05, "bonus_nao_recebido": 1.0724499050135268e-05, "parceiros_ofertas": 3.984634790987375e-05, "sem_correspondencia": 0.00013907741980780222}, "confidence": 0.9945351838792083, "input_tokens": 497, "latency_ms": 160.3196660000208} +{"id": "g0051-negociacao_religacao-erros_digitacao-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.0010315607981499497, "plano_consulta": 0.00026081941525225497, "seguranca_perda_roubo": 3.5298069436771626e-05, "recarga_saldo": 2.4259984685912428e-05, "conta_pagamento_confirmacao": 0.00026081941525225497, "negociacao_religacao": 0.9983191285523885, "suporte_sem_sinal": 2.2790146517601014e-05, "sem_correspondencia": 4.532361831682352e-05}, "confidence": 0.9983191285523885, "input_tokens": 318, "latency_ms": 107.1977760000209} +{"id": "g0051-negociacao_religacao-erros_digitacao-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.6074731877722922, "suporte_sem_sinal": 0.15359327525856722, "troca_numero": 0.004093122142575198, "reclamacao_atendimento": 0.0015057754864570207, "conta_segunda_via": 0.0011726991279824533, "conta_pagamento_confirmacao": 0.0003807196653684886, "plano_nova_linha": 0.0003807196653684886, "beneficios_consulta": 0.00015870756863683405, "negociacao_divida": 0.1740439822607127, "plano_troca": 0.0005539438444874655, "conta_vencimento": 0.00014005893773873812, "sem_correspondencia": 0.05650380826981323}, "confidence": 0.6074731877722922, "input_tokens": 416, "latency_ms": 142.4512410000034} +{"id": "g0053-negociacao_religacao-emocional-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.0009105882444381613, "negociacao_religacao": 0.998581262526046, "internet_pacote_adicional": 5.137187342872301e-05, "suporte_sem_sinal": 4.533551918081594e-05, "conta_pagamento_confirmacao": 0.00015823651009563714, "negociacao_divida": 3.5307337838968144e-05, "fidelidade_resgate": 1.4718288161023682e-05, "sem_correspondencia": 0.00020317970081076448}, "confidence": 0.998581262526046, "input_tokens": 353, "latency_ms": 116.87433400004466} +{"id": "g0053-negociacao_religacao-emocional-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 145, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.9938387677808623, "conta_pagamento_confirmacao": 0.0027914885612372754, "suporte_sem_sinal": 0.0009062636490082912, "sem_correspondencia": 0.0024634800088922243}, "confidence": 0.9938387677808623, "input_tokens": 234, "latency_ms": 77.87075499999219} +{"id": "g0053-negociacao_religacao-emocional-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_cobranca": 0.015288577815972678, "fidelidade_resgate": 0.0011075008623883077, "conta_pagamento_confirmacao": 0.0006717332286966906, "conta_debito_automatico_digital": 0.0004074267983523011, "plano_troca": 0.0011075008623883077, "internet_consumo": 0.00010965743515094331, "marketplace_pedido": 0.00012425815300856722, "conta_contestacao": 0.0007611734689712397, "conta_segunda_via": 0.0018259602291383385, "negociacao_religacao": 0.9458708160280037, "negociacao_divida": 0.00927299118878984, "suporte_sem_sinal": 0.013492122567519449, "troca_numero": 0.00021807985010297126, "beneficios_consulta": 0.00010965743515094331, "recarga_saldo": 0.0003595528875758642, "sem_correspondencia": 0.00927299118878984}, "confidence": 0.9458708160280037, "input_tokens": 536, "latency_ms": 185.04423199999565} +{"id": "g0053-negociacao_religacao-emocional-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"plano_nova_linha": 0.021426101614912506, "recarga_nao_creditada": 0.003723298170393297, "negociacao_divida": 0.004780809484691959, "atendimento_humano": 0.0007331608800168549, "suporte_configuracao": 0.0025589829142533558, "roaming_cobranca": 0.00019732757388761177, "conta_pagamento_confirmacao": 0.003723298170393297, "negociacao_religacao": 0.9110610237093724, "suporte_sem_sinal": 0.011468565757991113, "vas_contratacao": 0.00023802248866809094, "internet_problema_conexao": 6.018150982727996e-05, "sem_correspondencia": 0.04002922772559231}, "confidence": 0.9110610237093724, "input_tokens": 424, "latency_ms": 142.83958299995447} +{"id": "g0053-negociacao_religacao-emocional-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.005787448995437579, "conta_segunda_via": 0.0008875340488120445, "plano_nova_linha": 0.00032650552989760257, "seguranca_perda_roubo": 0.00014488595061865875, "conta_pagamento_confirmacao": 0.0007832460490149943, "desconto_retencao": 0.000538316612143394, "suporte_sem_sinal": 0.00019803561444861582, "negociacao_religacao": 0.9732992671615501, "reclamacao_atendimento": 0.00012011467187811569, "marketplace_compra": 6.843927703434071e-05, "roaming_pacote": 1.960818116398206e-05, "sem_correspondencia": 0.017826597908000563}, "confidence": 0.9732992671615501, "input_tokens": 434, "latency_ms": 144.20629599999302} +{"id": "g0053-negociacao_religacao-emocional-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"plano_troca": 0.026450634418017465, "conta_debito_automatico_digital": 0.0019160775306429946, "negociacao_religacao": 0.8759247133467908, "troca_numero": 0.00048446026837833153, "conta_pagamento_confirmacao": 0.0013168995441432108, "suporte_sem_sinal": 0.006687767715030652, "negociacao_divida": 0.04360972358849831, "sem_correspondencia": 0.04360972358849831}, "confidence": 0.8759247133467908, "input_tokens": 328, "latency_ms": 114.56841899996562} +{"id": "g0053-negociacao_religacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9841137802492816, "internet_pacote_adicional": 0.002152740153576687, "negociacao_divida": 0.0016765557173547803, "marketplace_compra": 0.0002571081464486176, "conta_debito_automatico_digital": 0.0006167703803932632, "vas_consulta": 9.45848012361428e-05, "conta_pagamento_confirmacao": 0.0001559439736829724, "sem_correspondencia": 0.01093251657802582}, "confidence": 0.9841137802492816, "input_tokens": 327, "latency_ms": 113.48272599997244} +{"id": "g0053-negociacao_religacao-emocional-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"suporte_sem_sinal": 0.20954707245716991, "negociacao_divida": 0.015179539016036074, "conta_debito_automatico_digital": 0.0007557447467840462, "vas_cancelamento": 0.0004045210127593511, "conta_pagamento_confirmacao": 0.0005885746005975158, "plano_consulta": 0.00021652449515551897, "negociacao_religacao": 0.6454504232240222, "reclamacao_atendimento": 0.000356988540790511, "fidelidade_resgate": 0.00011589721058629626, "recarga_nao_creditada": 0.00024535439673655185, "vas_consulta": 4.263620106381564e-05, "sem_correspondencia": 0.12709672409829825}, "confidence": 0.6454504232240222, "input_tokens": 439, "latency_ms": 145.9346820000178} +{"id": "g0053-negociacao_religacao-emocional-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_cancelamento": 0.014029410791992736, "conta_contestacao": 0.0018986742831771277, "vas_contratacao": 0.000896870225922397, "marketplace_compra": 0.00042365149687501773, "suporte_sem_sinal": 0.03365480693782675, "bonus_nao_recebido": 0.00042365149687501773, "recarga_realizar": 0.0003299401175156367, "negociacao_religacao": 0.8679689107740592, "conta_segunda_via": 0.00054397928980533, "negociacao_divida": 0.00964226362509097, "suporte_chip_esim": 0.00011402425351756427, "conta_pagamento_confirmacao": 0.0006984832342617906, "parceiros_ofertas": 0.0006984832342617906, "cancelamento_linha": 0.00964226362509097, "marketplace_pedido": 0.0035471905540261912, "sem_correspondencia": 0.055487396059701204}, "confidence": 0.8679689107740592, "input_tokens": 540, "latency_ms": 184.43314099999952} +{"id": "g0053-negociacao_religacao-emocional-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.194061751790714, "negociacao_divida": 0.7675291173166436, "suporte_sem_sinal": 0.010948214861372336, "fidelidade_pontos": 0.0016789631270769075, "desconto_retencao": 0.012405952734007299, "conta_pagamento_confirmacao": 0.000793086024516593, "cadastro_atualizacao": 0.00017696141166186893, "sem_correspondencia": 0.012405952734007299}, "confidence": 0.7675291173166436, "input_tokens": 327, "latency_ms": 114.73465799997484} +{"id": "g0053-negociacao_religacao-emocional-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 127, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_debito_automatico_digital": 0.01629567257574453, "conta_contestacao": 0.0019462405456237494, "suporte_chip_esim": 0.0009193389373410822, "negociacao_religacao": 0.5396385623166478, "reclamacao_atendimento": 0.17519499073781228, "fidelidade_pontos": 0.0011804545620966484, "troca_numero": 0.0028317632846643994, "suporte_sem_sinal": 0.17519499073781228, "parceiros_ofertas": 0.001337630260955495, "conta_pagamento_confirmacao": 0.0004920866728943182, "negociacao_divida": 0.005994842920677696, "vas_contratacao": 0.001337630260955495, "portabilidade": 0.001337630260955495, "seguranca_fraude": 0.0004342649646323947, "internet_problema_conexao": 0.0028317632846643994, "sem_correspondencia": 0.073032137676522}, "confidence": 0.5396385623166478, "input_tokens": 536, "latency_ms": 183.66135799999483} +{"id": "g0053-negociacao_religacao-emocional-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 0.00246516588802782, "recarga_nao_creditada": 0.0006232915467206029, "negociacao_divida": 0.0006232915467206029, "conta_pagamento_confirmacao": 8.43533380144192e-05, "suporte_sem_sinal": 0.000800322187995869, "cancelamento_linha": 8.43533380144192e-05, "negociacao_religacao": 0.9945188999665104, "sem_correspondencia": 0.000800322187995869}, "confidence": 0.9945188999665104, "input_tokens": 325, "latency_ms": 114.18475300001774} +{"id": "g0058-recarga_realizar-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"roaming_cobranca": 0.03946803292504018, "bonus_nao_recebido": 0.030737734948309284, "recarga_saldo": 0.4808190727501479, "suporte_configuracao": 0.005341417414702268, "conta_pagamento_confirmacao": 0.027125955884349216, "recarga_nao_creditada": 0.030737734948309284, "roaming_pacote": 0.011307780755659932, "sem_correspondencia": 0.37446227037348195}, "confidence": 0.4808190727501479, "input_tokens": 308, "latency_ms": 106.2494810000203} +{"id": "g0058-recarga_realizar-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0500447147108552, "reclamacao_atendimento": 0.002491579632759594, "parceiros_ofertas": 0.0006299699872622744, "recarga_nao_creditada": 0.0017124359688496169, "recarga_saldo": 0.00985438860883047, "seguranca_fraude": 0.0010386449179020007, "desconto_retencao": 0.0013336464734997214, "conta_pagamento_confirmacao": 0.012653285439656478, "internet_pacote_adicional": 0.00362522697450278, "roaming_pacote": 0.0008088974753952131, "atendimento_humano": 0.0003820961119733466, "conta_debito_automatico_digital": 0.006772815639889066, "conta_explicacao": 0.00362522697450278, "bonus_nao_recebido": 0.014338050822159734, "conta_contestacao": 0.00362522697450278, "sem_correspondencia": 0.887063793287459}, "confidence": 0.887063793287459, "input_tokens": 504, "latency_ms": 161.0709749999728} +{"id": "g0058-recarga_realizar-erros_digitacao-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.09179928849283434, "recarga_nao_creditada": 0.009675573822475613, "recarga_realizar": 0.6783100925154717, "sem_correspondencia": 0.22021504516921836}, "confidence": 0.6783100925154717, "input_tokens": 201, "latency_ms": 74.50171400000727} +{"id": "g0058-recarga_realizar-erros_digitacao-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 0.0011682532668621356, "seguranca_fraude": 0.0001581058867628852, "conta_contestacao": 3.5278191833812083e-05, "recarga_realizar": 0.9977569394134095, "cadastro_atualizacao": 5.816390526824555e-05, "vas_contratacao": 1.6664237863474033e-05, "suporte_configuracao": 6.946687852170856e-06, "fidelidade_resgate": 6.946687852170856e-06, "marketplace_compra": 1.5654602730778434e-05, "desconto_retencao": 7.394710726467883e-06, "reclamacao_atendimento": 4.774384083904515e-06, "recarga_saldo": 0.00020301197713149853, "marketplace_pedido": 2.9246648266984233e-05, "conta_segunda_via": 1.3815138421104313e-05, "recarga_nao_creditada": 0.00013952795534863697, "sem_correspondencia": 0.00037927630558624495}, "confidence": 0.9977569394134095, "input_tokens": 531, "latency_ms": 182.81172600001128} +{"id": "g0058-recarga_realizar-erros_digitacao-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.0073198930436663475, "internet_pacote_adicional": 0.00046794510654344653, "recarga_realizar": 0.9587167929879615, "vas_consulta": 0.00025047296619691627, "internet_consumo": 0.00032161365479001, "vas_cancelamento": 0.00025047296619691627, "recarga_saldo": 0.019897532246862006, "suporte_chip_esim": 0.00041296010710421, "plano_troca": 0.00032161365479001, "recarga_nao_creditada": 0.0012720066798333825, "roaming_duvida": 0.00011831505159725405, "sem_correspondencia": 0.01065038153445803}, "confidence": 0.9587167929879615, "input_tokens": 411, "latency_ms": 141.88545600001135} +{"id": "g0058-recarga_realizar-erros_digitacao-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"plano_consulta": 0.007540859320639691, "conta_debito_automatico_digital": 0.00037543727854913233, "recarga_realizar": 0.9876576640026923, "conta_vencimento": 0.00012188663881927986, "parceiros_ofertas": 0.00015650554219859403, "cadastro_atualizacao": 5.080991043002988e-05, "recarga_saldo": 0.0010205443320062233, "fidelidade_pontos": 6.524121641178593e-05, "cancelamento_linha": 0.00012188663881927986, "atendimento_humano": 6.128845093107263e-05, "portabilidade": 3.7173324575988846e-05, "seguranca_perda_roubo": 0.00012974765163924584, "plano_nova_linha": 0.0007948007249255305, "internet_problema_conexao": 5.080991043002988e-05, "recarga_nao_creditada": 0.0010205443320062233, "sem_correspondencia": 0.0007948007249255305}, "confidence": 0.9876576640026923, "input_tokens": 488, "latency_ms": 159.66013700000303} +{"id": "g0058-recarga_realizar-erros_digitacao-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.00521661676771301, "recarga_realizar": 0.9941111914017879, "recarga_saldo": 0.0002943013793050412, "sem_correspondencia": 0.0003778904511939326}, "confidence": 0.9941111914017879, "input_tokens": 204, "latency_ms": 74.09753400003183} +{"id": "g0058-recarga_realizar-erros_digitacao-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"seguranca_perda_roubo": 0.015334322721651604, "plano_consulta": 0.0007634509737177579, "plano_troca": 0.0008651032898606397, "recarga_nao_creditada": 0.0004630564227472841, "reclamacao_atendimento": 0.003421549884649829, "marketplace_compra": 0.0006737431195811147, "recarga_realizar": 0.9487009531267236, "recarga_saldo": 0.0006737431195811147, "bonus_nao_recebido": 0.00017034893803111805, "troca_numero": 0.00021873236613772058, "internet_consumo": 6.670960263140317e-05, "sem_correspondencia": 0.028648286434686688}, "confidence": 0.9487009531267236, "input_tokens": 409, "latency_ms": 141.58070400003453} +{"id": "g0058-recarga_realizar-erros_digitacao-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"negociacao_divida": 0.020651974810150023, "plano_troca": 0.0024665266521457408, "conta_segunda_via": 0.0007066717174232602, "conta_explicacao": 0.00042861806296898964, "internet_problema_conexao": 0.00042861806296898964, "desconto_retencao": 0.0003338080830787979, "internet_pacote_adicional": 0.000157679773481018, "roaming_pacote": 0.00013072112356385363, "negociacao_religacao": 0.0005503564869036496, "recarga_nao_creditada": 0.0003338080830787979, "portabilidade": 0.00010837161779569273, "reclamacao_atendimento": 0.0008007639634242447, "conta_debito_automatico_digital": 0.001496024037524749, "recarga_realizar": 0.8781443143656201, "recarga_saldo": 0.04372023101617214, "sem_correspondencia": 0.049541512143699735}, "confidence": 0.8781443143656201, "input_tokens": 505, "latency_ms": 162.2127040000123} +{"id": "g0058-recarga_realizar-erros_digitacao-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.0035739178553043675, "parceiros_ofertas": 0.00048367718521200395, "conta_segunda_via": 0.00017793489260316823, "desconto_retencao": 8.405049183130124e-05, "bonus_nao_recebido": 0.0002933650422345864, "recarga_realizar": 0.9909483684382614, "seguranca_fraude": 3.729717966113171e-05, "negociacao_religacao": 3.503745777976821e-05, "beneficios_consulta": 3.092044796508398e-05, "recarga_nao_creditada": 5.776700191276154e-05, "recarga_saldo": 0.0007037461519301634, "sem_correspondencia": 0.0035739178553043675}, "confidence": 0.9909483684382614, "input_tokens": 414, "latency_ms": 141.2630829999557} +{"id": "g0058-recarga_realizar-erros_digitacao-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"reclamacao_atendimento": 0.002177227648550754, "suporte_chip_esim": 0.00026003276065878677, "negociacao_religacao": 0.00022947810585190073, "marketplace_pedido": 7.930551130129698e-05, "recarga_realizar": 0.9953081091178752, "recarga_nao_creditada": 0.0002946557204872005, "recarga_saldo": 0.00048580515390071895, "sem_correspondencia": 0.0011653859813743185}, "confidence": 0.9953081091178752, "input_tokens": 314, "latency_ms": 106.7745919999652} +{"id": "g0058-recarga_realizar-erros_digitacao-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_contestacao": 0.0008035931300348463, "recarga_nao_creditada": 9.59755127988057e-05, "portabilidade": 6.59629409730849e-05, "recarga_saldo": 3.530741801456725e-05, "parceiros_ofertas": 0.0002956253916064295, "troca_numero": 3.530741801456725e-05, "recarga_realizar": 0.9985835300957887, "sem_correspondencia": 8.469809276891422e-05}, "confidence": 0.9985835300957887, "input_tokens": 294, "latency_ms": 104.20239600000514} +{"id": "g0059-recarga_realizar-regionalismo-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.007572199383316092, "recarga_nao_creditada": 0.0003326992216879658, "recarga_realizar": 0.991762402173308, "sem_correspondencia": 0.0003326992216879658}, "confidence": 0.991762402173308, "input_tokens": 222, "latency_ms": 75.73310800000854} +{"id": "g0059-recarga_realizar-regionalismo-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"negociacao_divida": 0.010381635628783425, "recarga_realizar": 0.934525057510373, "plano_nova_linha": 0.001094216344957596, "recarga_nao_creditada": 0.0008521765463025063, "fidelidade_resgate": 0.0004561372355242589, "suporte_chip_esim": 0.00021546397352141048, "roaming_cobranca": 7.926476617163493e-05, "conta_debito_automatico_digital": 0.00012276767146077806, "marketplace_compra": 0.0006636757615754771, "recarga_saldo": 0.010381635628783425, "cadastro_atualizacao": 0.00016780351130215093, "sem_correspondencia": 0.04106016542124426}, "confidence": 0.934525057510373, "input_tokens": 417, "latency_ms": 140.6206080000061} +{"id": "g0059-recarga_realizar-regionalismo-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"desconto_retencao": 0.0008028131319752941, "negociacao_religacao": 0.00010864894260194856, "recarga_realizar": 0.9976142669367796, "marketplace_pedido": 2.7470754732089772e-05, "parceiros_ofertas": 5.132212647583881e-05, "internet_pacote_adicional": 1.8880355207661667e-05, "conta_vencimento": 1.4704035420393181e-05, "recarga_saldo": 0.000379222071646387, "plano_nova_linha": 4.529161764898261e-05, "recarga_nao_creditada": 0.00012311538123674443, "suporte_chip_esim": 1.1451514299711885e-05, "sem_correspondencia": 0.0008028131319752941}, "confidence": 0.9976142669367796, "input_tokens": 412, "latency_ms": 140.6704440000226} +{"id": "g0059-recarga_realizar-regionalismo-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0021818939775756583, "recarga_nao_creditada": 4.528376481519587e-05, "recarga_realizar": 0.9974412967619835, "seguranca_perda_roubo": 1.6658966094353275e-05, "roaming_pacote": 3.9962782186779635e-05, "negociacao_religacao": 1.3810767970998884e-05, "internet_pacote_adicional": 3.112304606077596e-05, "sem_correspondencia": 0.0002299699333126762}, "confidence": 0.9974412967619835, "input_tokens": 302, "latency_ms": 103.51153200002727} +{"id": "g0059-recarga_realizar-regionalismo-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"internet_problema_conexao": 0.0011677403248113306, "fidelidade_pontos": 0.00012307892472473384, "roaming_cobranca": 7.465114141001437e-05, "conta_segunda_via": 4.819839944753597e-05, "seguranca_perda_roubo": 7.012825739450349e-05, "atendimento_humano": 2.9233807014007018e-05, "suporte_chip_esim": 2.7462620184726402e-05, "negociacao_religacao": 3.3126243195176184e-05, "troca_numero": 3.111922557948452e-05, "recarga_saldo": 0.0003791097776838393, "recarga_nao_creditada": 1.5647729303365872e-05, "seguranca_fraude": 9.585396295520922e-05, "portabilidade": 0.00012307892472473384, "marketplace_compra": 3.3126243195176184e-05, "recarga_realizar": 0.9973188567602513, "sem_correspondencia": 0.00042958765812495085}, "confidence": 0.9973188567602513, "input_tokens": 513, "latency_ms": 180.20831899997347} +{"id": "g0059-recarga_realizar-regionalismo-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0010314029186523164, "reclamacao_atendimento": 0.0002301370984164493, "internet_pacote_adicional": 4.257108263567986e-05, "recarga_nao_creditada": 2.748595677216672e-05, "seguranca_fraude": 0.00033484750238107786, "fidelidade_pontos": 2.5820666835699933e-05, "negociacao_religacao": 3.529266709744262e-05, "recarga_realizar": 0.998166336663848, "plano_troca": 1.298344664925694e-05, "marketplace_pedido": 6.132945936406379e-06, "beneficios_consulta": 1.991076030429696e-06, "parceiros_ofertas": 6.132945936406379e-06, "conta_segunda_via": 1.0111518417407114e-05, "roaming_cobranca": 4.776343097807879e-06, "troca_numero": 2.1406084657630225e-05, "sem_correspondencia": 4.257108263567986e-05}, "confidence": 0.998166336663848, "input_tokens": 514, "latency_ms": 180.11501699999144} +{"id": "g0059-recarga_realizar-regionalismo-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 0.004550783172869871, "conta_debito_automatico_digital": 0.0002909218350570455, "recarga_nao_creditada": 0.00019994745820090296, "bonus_nao_recebido": 0.00022657015295499708, "recarga_realizar": 0.9826955372628114, "recarga_saldo": 0.0021496377596403587, "fidelidade_resgate": 7.355655918659851e-05, "beneficios_consulta": 3.698656072591024e-05, "troca_numero": 4.461430836963896e-05, "reclamacao_atendimento": 7.355655918659851e-05, "roaming_pacote": 2.3880318430319688e-05, "sem_correspondencia": 0.009634008052566199}, "confidence": 0.9826955372628114, "input_tokens": 409, "latency_ms": 141.2699429999975} +{"id": "g0059-recarga_realizar-regionalismo-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_chip_esim": 0.0013241829305373767, "fidelidade_pontos": 0.00015815109792220229, "atendimento_humano": 2.4253256378348364e-05, "recarga_nao_creditada": 2.925501149052614e-05, "recarga_saldo": 0.000295465149356622, "recarga_realizar": 0.9980422529388647, "vas_consulta": 1.7744061419249493e-05, "sem_correspondencia": 0.00010869555403095084}, "confidence": 0.9980422529388647, "input_tokens": 316, "latency_ms": 107.06820499996184} +{"id": "g0059-recarga_realizar-regionalismo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"beneficios_consulta": 0.007504873545985771, "plano_nova_linha": 0.0002568026509106337, "reclamacao_atendimento": 0.0002568026509106337, "internet_problema_conexao": 0.00010705127171740171, "suporte_chip_esim": 0.0005436512162439905, "recarga_saldo": 0.0006160375346947764, "marketplace_compra": 7.832038348706469e-05, "roaming_duvida": 4.192188034744138e-05, "recarga_nao_creditada": 0.00012130498294541025, "internet_consumo": 3.9381962016089966e-05, "roaming_pacote": 3.067070285701919e-05, "vas_cancelamento": 0.00029099552662284483, "recarga_realizar": 0.9829444576397598, "troca_numero": 6.492987845783203e-05, "negociacao_religacao": 0.0004797705144216696, "sem_correspondencia": 0.006623027658621512}, "confidence": 0.9829444576397598, "input_tokens": 507, "latency_ms": 161.09397699995043} +{"id": "g0059-recarga_realizar-regionalismo-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.09761132628964451, "recarga_nao_creditada": 0.009079267656006694, "recarga_realizar": 0.8172896287033353, "sem_correspondencia": 0.07601977735101356}, "confidence": 0.8172896287033353, "input_tokens": 209, "latency_ms": 74.20388299999559} +{"id": "g0059-recarga_realizar-regionalismo-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.001500214565676025, "conta_segunda_via": 5.13345195011869e-05, "recarga_realizar": 0.9978551661306894, "negociacao_divida": 2.0102886679414656e-05, "reclamacao_atendimento": 5.8169631361698773e-05, "marketplace_compra": 2.424871001339205e-05, "recarga_saldo": 0.0002300653549795256, "sem_correspondencia": 0.0002606982010993197}, "confidence": 0.9978551661306894, "input_tokens": 323, "latency_ms": 111.99511600000278} +{"id": "g0059-recarga_realizar-regionalismo-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_nova_linha": 0.04829502550301409, "recarga_realizar": 0.5883538565224894, "portabilidade": 0.0027246188961165276, "fidelidade_resgate": 0.0034984799134013186, "internet_problema_conexao": 0.002404467736546295, "recarga_saldo": 0.07026884747565258, "recarga_nao_creditada": 0.006536020955369845, "sem_correspondencia": 0.27791868299740985}, "confidence": 0.5883538565224894, "input_tokens": 308, "latency_ms": 105.44863500001611} +{"id": "g0060-recarga_realizar-emocional-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0010304108341142742, "conta_explicacao": 0.00012306502445245422, "internet_consumo": 9.584313741227292e-05, "marketplace_compra": 6.587196078914511e-05, "beneficios_consulta": 9.584313741227292e-05, "seguranca_fraude": 2.423294012397786e-05, "desconto_retencao": 2.423294012397786e-05, "recarga_nao_creditada": 1.7729197730030377e-05, "suporte_chip_esim": 0.00013945094208492965, "recarga_realizar": 0.9972062216873534, "reclamacao_atendimento": 9.489755703471698e-06, "sem_correspondencia": 0.0011676084426998881}, "confidence": 0.9972062216873534, "input_tokens": 427, "latency_ms": 142.85864199996468} +{"id": "g0060-recarga_realizar-emocional-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 0.0005521750302986992, "recarga_saldo": 0.00010872971022204347, "roaming_pacote": 4.532528660222e-05, "reclamacao_atendimento": 1.889439051550867e-05, "internet_consumo": 0.00020313384157510968, "negociacao_divida": 2.582556983195157e-05, "parceiros_ofertas": 1.889439051550867e-05, "seguranca_perda_roubo": 1.2985912030598936e-05, "recarga_realizar": 0.9983558749836099, "conta_explicacao": 1.7749637264167887e-05, "recarga_nao_creditada": 1.4714966129135073e-05, "sem_correspondencia": 0.0006256962814050989}, "confidence": 0.9983558749836099, "input_tokens": 407, "latency_ms": 140.01607900002} +{"id": "g0060-recarga_realizar-emocional-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_configuracao": 0.0024640224170159163, "recarga_realizar": 0.9940575908357842, "conta_debito_automatico_digital": 0.0002291897865223599, "recarga_nao_creditada": 0.0005497977165180826, "negociacao_religacao": 0.00029428551113994773, "recarga_saldo": 0.0004281828921551529, "fidelidade_pontos": 5.794825298688961e-05, "sem_correspondencia": 0.0019189825878774913}, "confidence": 0.9940575908357842, "input_tokens": 323, "latency_ms": 112.15171700001747} +{"id": "g0060-recarga_realizar-emocional-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.011554392182668585, "bonus_nao_recebido": 0.0013799753548938904, "marketplace_compra": 0.0007386475797815042, "suporte_chip_esim": 0.00039536955872594275, "recarga_nao_creditada": 0.0025781333781366073, "recarga_saldo": 0.01904997216157698, "fidelidade_resgate": 0.0001454483323202996, "internet_consumo": 0.00012058090268430778, "recarga_realizar": 0.917879061115095, "conta_debito_automatico_digital": 0.00039536955872594275, "vas_contratacao": 6.454230622291193e-05, "sem_correspondencia": 0.045698507569168004}, "confidence": 0.917879061115095, "input_tokens": 426, "latency_ms": 143.2108299999868} +{"id": "g0060-recarga_realizar-emocional-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"roaming_duvida": 0.006621035515085938, "recarga_saldo": 0.005843043333965943, "recarga_nao_creditada": 0.00042326863945309543, "troca_numero": 0.00019993794810183813, "recarga_realizar": 0.9826487973242596, "plano_nova_linha": 0.0005434876911446144, "suporte_sem_sinal": 0.00017644461990899178, "sem_correspondencia": 0.0035439849280798678}, "confidence": 0.9826487973242596, "input_tokens": 300, "latency_ms": 104.1023340000038} +{"id": "g0060-recarga_realizar-emocional-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"parceiros_ofertas": 0.026177686912314996, "plano_nova_linha": 0.010912483436779287, "recarga_realizar": 0.464010603039619, "marketplace_pedido": 0.00214879539417423, "recarga_nao_creditada": 0.3189095127144639, "internet_consumo": 0.0031264788502946383, "recarga_saldo": 0.0040144783085149845, "sem_correspondencia": 0.170699961343839}, "confidence": 0.464010603039619, "input_tokens": 307, "latency_ms": 105.55924099998037} +{"id": "g0060-recarga_realizar-emocional-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 0.004048258747616529, "vas_consulta": 0.00048349555853955507, "suporte_configuracao": 0.0001778680758844059, "recarga_nao_creditada": 7.414644534950364e-05, "roaming_pacote": 0.00042668333282456627, "recarga_realizar": 0.9905762552598215, "suporte_chip_esim": 5.096005694917459e-05, "negociacao_religacao": 2.2613388192774866e-05, "conta_debito_automatico_digital": 2.2613388192774866e-05, "recarga_saldo": 5.424669824853491e-05, "marketplace_pedido": 1.4600300764206984e-05, "sem_correspondencia": 0.004048258747616529}, "confidence": 0.9905762552598215, "input_tokens": 419, "latency_ms": 140.85628800000904} +{"id": "g0060-recarga_realizar-emocional-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.9987504481549219, "recarga_saldo": 0.00103200647967675, "recarga_nao_creditada": 0.00010877268270074887, "sem_correspondencia": 0.00010877268270074887}, "confidence": 0.9987504481549219, "input_tokens": 204, "latency_ms": 73.95214399997485} +{"id": "g0060-recarga_realizar-emocional-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 0.09337365279368849, "cancelamento_linha": 0.01838636239153997, "plano_consulta": 0.0031950706984868586, "roaming_cobranca": 0.007664576161078324, "recarga_saldo": 0.5373282722349897, "vas_contratacao": 0.012636749747670963, "reclamacao_atendimento": 0.0015092445316080634, "sem_correspondencia": 0.32590607144093775}, "confidence": 0.5373282722349897, "input_tokens": 309, "latency_ms": 105.59139299999742} +{"id": "g0060-recarga_realizar-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"internet_problema_conexao": 0.09856447230805042, "vas_consulta": 0.005560627019847173, "conta_explicacao": 0.0009662920852959397, "recarga_nao_creditada": 0.44173531826662843, "seguranca_perda_roubo": 0.0007525490327041786, "cadastro_atualizacao": 0.0004028104702758229, "negociacao_religacao": 0.001094952381663812, "cancelamento_linha": 0.0007525490327041786, "negociacao_divida": 0.001094952381663812, "recarga_saldo": 0.02199270649104077, "roaming_duvida": 0.0009662920852959397, "internet_consumo": 0.0008527497722656765, "marketplace_compra": 0.024921001339075596, "portabilidade": 0.0033726907747638002, "atendimento_humano": 0.007139986426204379, "sem_correspondencia": 0.3898300501325201}, "confidence": 0.44173531826662843, "input_tokens": 505, "latency_ms": 160.96681499999477} +{"id": "g0060-recarga_realizar-emocional-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.008574909757017997, "recarga_realizar": 0.9911248091501258, "recarga_nao_creditada": 0.0001223145185226647, "sem_correspondencia": 0.00017796657433363607}, "confidence": 0.9911248091501258, "input_tokens": 205, "latency_ms": 73.69455399998515} +{"id": "g0060-recarga_realizar-emocional-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_saldo": 0.08081891694607714, "conta_segunda_via": 0.012393982328708687, "beneficios_consulta": 0.0016773431088853627, "roaming_duvida": 0.0007923207821080752, "recarga_realizar": 0.006634020686303733, "reclamacao_atendimento": 0.6766885066909754, "recarga_nao_creditada": 0.0013063161266793453, "sem_correspondencia": 0.2196885933302623}, "confidence": 0.6766885066909754, "input_tokens": 317, "latency_ms": 106.3581549999526} +{"id": "g0063-recarga_saldo-curto_neutro-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.007472105075842157, "internet_consumo": 0.012319418575447359, "suporte_chip_esim": 0.00047767569621037255, "internet_pacote_adicional": 0.00017572706818305152, "recarga_saldo": 0.978652635010686, "recarga_nao_creditada": 0.00019912485547359353, "fidelidade_pontos": 0.00022563802194705787, "sem_correspondencia": 0.00047767569621037255}, "confidence": 0.978652635010686, "input_tokens": 302, "latency_ms": 104.57737199999428} +{"id": "g0063-recarga_saldo-curto_neutro-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.419451330889967, "internet_problema_conexao": 0.030384952497362623, "conta_pagamento_confirmacao": 0.05676656466996784, "roaming_pacote": 0.0032025504315711037, "recarga_realizar": 0.009864549798835026, "bonus_nao_recebido": 0.05676656466996784, "recarga_nao_creditada": 0.004112156152361593, "sem_correspondencia": 0.419451330889967}, "confidence": 0.419451330889967, "input_tokens": 301, "latency_ms": 105.21578300000556} +{"id": "g0063-recarga_saldo-curto_neutro-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0915789229727512, "internet_consumo": 0.03369000300629828, "recarga_realizar": 0.005854444677261803, "sem_correspondencia": 0.8688766293436888}, "confidence": 0.8688766293436888, "input_tokens": 200, "latency_ms": 74.46350600002916} +{"id": "g0063-recarga_saldo-curto_neutro-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9994331541505405, "roaming_pacote": 7.48094004386043e-05, "suporte_sem_sinal": 2.75208404277244e-05, "recarga_nao_creditada": 1.3838347619359125e-05, "recarga_realizar": 3.118519775777488e-05, "beneficios_consulta": 8.39338211090264e-06, "internet_consumo": 3.118519775777488e-05, "sem_correspondencia": 0.000379913483347436}, "confidence": 0.9994331541505405, "input_tokens": 292, "latency_ms": 104.61762500000304} +{"id": "g0063-recarga_saldo-curto_neutro-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"plano_nova_linha": 0.004026303574595728, "seguranca_fraude": 0.0002573929760928263, "recarga_saldo": 0.9852040015501663, "roaming_duvida": 0.00012158383281671876, "internet_consumo": 0.00022714850414895, "vas_consulta": 4.472819247209657e-05, "recarga_nao_creditada": 5.068368210823149e-05, "recarga_realizar": 4.761291304395831e-05, "fidelidade_resgate": 6.507913603829096e-05, "seguranca_perda_roubo": 3.9472491314832837e-05, "fidelidade_pontos": 0.0002573929760928263, "sem_correspondencia": 0.009658600171109104}, "confidence": 0.9852040015501663, "input_tokens": 403, "latency_ms": 139.66149000003725} +{"id": "g0063-recarga_saldo-curto_neutro-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_contestacao": 0.0008032127316041767, "roaming_pacote": 0.000429928794123092, "recarga_realizar": 6.193711523444801e-05, "internet_consumo": 5.8184535124224e-05, "desconto_retencao": 0.00026076499512893593, "roaming_duvida": 4.531416151739132e-05, "marketplace_compra": 3.315254877873596e-05, "recarga_saldo": 0.9981108286831666, "cancelamento_linha": 1.7745280618351717e-05, "plano_nova_linha": 1.3820038441394138e-05, "recarga_nao_creditada": 6.949151737105279e-06, "sem_correspondencia": 0.00015816196452551518}, "confidence": 0.9981108286831666, "input_tokens": 392, "latency_ms": 138.1888280000112} +{"id": "g0063-recarga_saldo-curto_neutro-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_realizar": 0.012799610916230853, "internet_consumo": 0.791883886644297, "recarga_saldo": 0.176693178445903, "sem_correspondencia": 0.018623323993569297}, "confidence": 0.791883886644297, "input_tokens": 206, "latency_ms": 73.9497249999772} +{"id": "g0063-recarga_saldo-curto_neutro-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"atendimento_humano": 0.004285328175477388, "recarga_saldo": 0.9253732190216641, "seguranca_fraude": 0.001391242365608989, "recarga_realizar": 0.002024245697614196, "internet_consumo": 0.059157130710021155, "suporte_chip_esim": 0.0003517611573870162, "recarga_nao_creditada": 0.0003517611573870162, "sem_correspondencia": 0.007065311714840141}, "confidence": 0.9253732190216641, "input_tokens": 304, "latency_ms": 104.64644699999326} +{"id": "g0063-recarga_saldo-curto_neutro-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0015006276073082263, "internet_consumo": 0.0002607699769725565, "recarga_saldo": 0.998129897316447, "sem_correspondencia": 0.00010870509927229803}, "confidence": 0.998129897316447, "input_tokens": 200, "latency_ms": 73.47751999998309} +{"id": "g0063-recarga_saldo-curto_neutro-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.0016960952784437866, "recarga_nao_creditada": 0.00013922397859705948, "cancelamento_linha": 0.00013922397859705948, "negociacao_religacao": 7.000621284935192e-05, "recarga_saldo": 0.9955832179355237, "internet_pacote_adicional": 2.2727689731955907e-05, "troca_numero": 1.0085351182912812e-05, "seguranca_perda_roubo": 1.0085351182912812e-05, "conta_debito_automatico_digital": 2.1350688621771083e-05, "conta_contestacao": 4.7639825714550405e-06, "roaming_duvida": 5.746459885403419e-06, "conta_explicacao": 5.452089338693872e-05, "internet_consumo": 0.00013922397859705948, "marketplace_compra": 2.9182931278424388e-05, "recarga_realizar": 0.0003784500111061578, "sem_correspondencia": 0.0016960952784437866}, "confidence": 0.9955832179355237, "input_tokens": 486, "latency_ms": 158.66330400001516} +{"id": "g0063-recarga_saldo-curto_neutro-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9926602261902907, "suporte_sem_sinal": 0.0006221266662413401, "recarga_realizar": 0.00033300040809209675, "conta_pagamento_confirmacao": 0.00015729825483181483, "portabilidade": 5.106726654231114e-05, "parceiros_ofertas": 2.2660962161344098e-05, "internet_consumo": 0.00010810940411843658, "recarga_nao_creditada": 6.159888165857967e-05, "beneficios_consulta": 4.797325727202465e-05, "suporte_configuracao": 2.2660962161344098e-05, "reclamacao_atendimento": 1.0704280577948685e-05, "sem_correspondencia": 0.0059025734660522215}, "confidence": 0.9926602261902907, "input_tokens": 407, "latency_ms": 140.35860699999603} +{"id": "g0063-recarga_saldo-curto_neutro-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_divida": 0.004567910478451855, "conta_segunda_via": 0.0010192385966006532, "plano_troca": 0.0002920167470711354, "conta_contestacao": 0.00022742287128896463, "plano_consulta": 0.0008994749044947465, "internet_consumo": 0.00017711711024819297, "recarga_realizar": 0.00010742695772523172, "plano_nova_linha": 6.515774354000597e-05, "roaming_pacote": 0.00033089832521326375, "recarga_saldo": 0.98639400544321, "recarga_nao_creditada": 5.401766666959583e-05, "sem_correspondencia": 0.0058653131554864445}, "confidence": 0.98639400544321, "input_tokens": 408, "latency_ms": 140.43933399995012} +{"id": "g0064-recarga_saldo-informal_abreviado-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.993645691801246, "recarga_realizar": 0.0014938858769873067, "internet_consumo": 0.0007996194885605704, "sem_correspondencia": 0.004060802833206201}, "confidence": 0.993645691801246, "input_tokens": 201, "latency_ms": 74.4919779999691} +{"id": "g0064-recarga_saldo-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.04240820611577035, "fidelidade_resgate": 0.005739326586234431, "plano_nova_linha": 0.001644344597703384, "recarga_realizar": 0.061703575807804965, "internet_consumo": 0.2153666412709849, "cadastro_atualizacao": 0.007369441211396698, "troca_numero": 0.002392507272332244, "sem_correspondencia": 0.6633759571377731}, "confidence": 0.6633759571377731, "input_tokens": 296, "latency_ms": 104.31736799995406} +{"id": "g0064-recarga_saldo-informal_abreviado-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.002157573449303886, "marketplace_compra": 0.00048141970927517626, "seguranca_perda_roubo": 0.0003308746047834954, "atendimento_humano": 0.0002576854013038278, "beneficios_consulta": 0.0006181551428037495, "cadastro_atualizacao": 8.365820133551421e-05, "desconto_retencao": 8.905369176468955e-05, "roaming_pacote": 6.935508488173973e-05, "recarga_saldo": 0.9863232958386358, "vas_contratacao": 0.00013792905601037615, "recarga_realizar": 0.00012172196470557413, "conta_explicacao": 0.001019165532533217, "internet_consumo": 0.0003749300465695154, "recarga_nao_creditada": 0.00017710441361707007, "suporte_chip_esim": 0.0002274065684918965, "sem_correspondencia": 0.007530671293984472}, "confidence": 0.9863232958386358, "input_tokens": 499, "latency_ms": 160.06913700005043} +{"id": "g0064-recarga_saldo-informal_abreviado-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 25, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"reclamacao_atendimento": 0.000910333862857294, "roaming_cobranca": 2.7489700699022016e-05, "recarga_saldo": 0.9983022992495737, "internet_consumo": 1.0112895731126425e-05, "fidelidade_resgate": 1.774868474826736e-05, "conta_pagamento_confirmacao": 6.529376226720697e-06, "plano_troca": 5.762154295890508e-06, "troca_numero": 9.99999883655097e-07, "marketplace_compra": 4.215682139275528e-06, "recarga_realizar": 3.283176551247916e-06, "recarga_nao_creditada": 2.2564920440506118e-06, "sem_correspondencia": 0.0007089687252496774}, "confidence": 0.9983022992495737, "input_tokens": 401, "latency_ms": 139.97532799999135} +{"id": "g0064-recarga_saldo-informal_abreviado-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9997463653361339, "internet_consumo": 5.827987818342825e-05, "recarga_nao_creditada": 2.0140986961505365e-05, "internet_pacote_adicional": 5.0924390024556855e-06, "conta_explicacao": 1.777435860852521e-05, "negociacao_religacao": 3.7257079636540254e-06, "conta_vencimento": 1.6532728870191314e-06, "conta_segunda_via": 1.8734036144230547e-06, "desconto_retencao": 4.221780215593314e-06, "plano_consulta": 3.2879257378594377e-06, "vas_consulta": 1.2095602830569321e-06, "suporte_configuracao": 3.4999787292847862e-06, "suporte_chip_esim": 6.142653968093252e-06, "marketplace_pedido": 4.783903720487696e-06, "recarga_realizar": 2.5861539175749294e-05, "sem_correspondencia": 9.60872748148305e-05}, "confidence": 0.9997463653361339, "input_tokens": 510, "latency_ms": 161.34407799995643} +{"id": "g0064-recarga_saldo-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_realizar": 0.017365383429918217, "internet_consumo": 0.9481178098897518, "recarga_nao_creditada": 0.0020739992881248412, "sem_correspondencia": 0.03244280739220521}, "confidence": 0.9481178098897518, "input_tokens": 200, "latency_ms": 72.78981200005319} +{"id": "g0064-recarga_saldo-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.017400625848109214, "conta_segunda_via": 0.0020782083947382887, "conta_debito_automatico_digital": 0.0003611384680654918, "recarga_realizar": 0.00052545337052366, "cancelamento_linha": 0.0003611384680654918, "vas_consulta": 0.00040922349643133545, "internet_pacote_adicional": 0.00014142385610388606, "bonus_nao_recebido": 0.0003611384680654918, "internet_consumo": 0.0016185103252077467, "plano_consulta": 0.01535599841398983, "recarga_nao_creditada": 0.30843347313660396, "sem_correspondencia": 0.6529536677540956}, "confidence": 0.6529536677540956, "input_tokens": 400, "latency_ms": 138.85347000001502} +{"id": "g0064-recarga_saldo-informal_abreviado-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.0009099594655368595, "recarga_nao_creditada": 0.00010867915997146489, "recarga_realizar": 0.0004870662034176363, "cadastro_atualizacao": 3.528295743516887e-05, "conta_contestacao": 9.59090220503135e-05, "negociacao_religacao": 1.888560619912322e-05, "conta_vencimento": 3.113710065056065e-05, "atendimento_humano": 2.0103623152271443e-05, "recarga_saldo": 0.9978917227335584, "portabilidade": 1.6666488974158675e-05, "vas_contratacao": 5.082991952031255e-06, "internet_consumo": 6.591724259450742e-05, "plano_nova_linha": 1.470812489665534e-05, "parceiros_ofertas": 8.920928696704174e-06, "roaming_pacote": 2.925059908927465e-05, "sem_correspondencia": 0.0002607077518246451}, "confidence": 0.9978917227335584, "input_tokens": 485, "latency_ms": 158.04090000000315} +{"id": "g0064-recarga_saldo-informal_abreviado-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0013246183993023744, "recarga_saldo": 0.9983704675814795, "internet_consumo": 0.00023018416281378993, "sem_correspondencia": 7.472985640431301e-05}, "confidence": 0.9983704675814795, "input_tokens": 204, "latency_ms": 74.33408899998994} +{"id": "g0064-recarga_saldo-informal_abreviado-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"internet_consumo": 0.006686602708206846, "recarga_saldo": 0.9923798315888223, "recarga_realizar": 0.0002288029625725284, "sem_correspondencia": 0.0007047627403982637}, "confidence": 0.9923798315888223, "input_tokens": 202, "latency_ms": 74.38402600001837} +{"id": "g0064-recarga_saldo-informal_abreviado-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0004877324816586911, "recarga_saldo": 0.9992567805780994, "roaming_cobranca": 4.00355200857844e-05, "suporte_chip_esim": 1.6689287761839577e-05, "recarga_nao_creditada": 3.533122246906809e-05, "parceiros_ofertas": 8.933132008366754e-06, "internet_consumo": 3.117969439347985e-05, "sem_correspondencia": 0.00012331808352342938}, "confidence": 0.9992567805780994, "input_tokens": 297, "latency_ms": 105.22706699998707} +{"id": "g0064-recarga_saldo-informal_abreviado-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_explicacao": 0.0021790156287686286, "beneficios_consulta": 0.00010848680008414776, "roaming_pacote": 0.00010848680008414776, "marketplace_pedido": 2.9198826127961288e-05, "recarga_saldo": 0.996125474821906, "recarga_nao_creditada": 6.181391539796465e-05, "plano_nova_linha": 2.1362317542112034e-05, "internet_consumo": 2.9198826127961288e-05, "portabilidade": 2.576787361703199e-05, "fidelidade_pontos": 9.573926504557461e-05, "roaming_cobranca": 8.905138835618453e-06, "recarga_realizar": 0.00010848680008414776, "marketplace_compra": 4.8140725716644436e-05, "negociacao_divida": 3.308660465826656e-05, "atendimento_humano": 0.00010848680008414776, "sem_correspondencia": 0.0009083488559195255}, "confidence": 0.996125474821906, "input_tokens": 497, "latency_ms": 161.1945950000404} +{"id": "g0069-recarga_saldo-indireto_multiplo-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 184, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.010830895437275043, "seguranca_perda_roubo": 0.0011415679803994242, "internet_consumo": 0.1694237103014268, "conta_pagamento_confirmacao": 0.0004199593906885522, "vas_contratacao": 0.00023928564789880055, "cancelamento_linha": 0.00016445846036939715, "recarga_nao_creditada": 0.0006923959802584813, "conta_segunda_via": 0.00022478806337991917, "recarga_realizar": 0.0002711461617576191, "conta_debito_automatico_digital": 0.0003270647023264345, "suporte_sem_sinal": 0.21754435021657276, "roaming_pacote": 0.000784587433939587, "vas_consulta": 0.000784587433939587, "reclamacao_atendimento": 0.0012935659910602285, "recarga_saldo": 0.2793324749348988, "sem_correspondencia": 0.3165251618638086}, "confidence": 0.3165251618638086, "input_tokens": 533, "latency_ms": 180.99782699999878} +{"id": "g0069-recarga_saldo-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 96, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.03688840272764738, "recarga_nao_creditada": 0.07809274918724453, "marketplace_pedido": 0.0038880090428197946, "conta_pagamento_confirmacao": 0.02872871693054512, "vas_cancelamento": 0.00031914721692956897, "desconto_retencao": 7.121136962442038e-05, "plano_troca": 6.284381312235774e-05, "cadastro_atualizacao": 5.545947042708585e-05, "bonus_nao_recebido": 0.0007655943738307009, "marketplace_compra": 0.00019357257202974238, "recarga_saldo": 0.8395761762490195, "conta_vencimento": 0.00031914721692956897, "roaming_duvida": 0.0001174076998154709, "conta_segunda_via": 7.121136962442038e-05, "internet_pacote_adicional": 0.00028164643040883854, "sem_correspondencia": 0.010568704329981493}, "confidence": 0.8395761762490195, "input_tokens": 527, "latency_ms": 181.8581060000497} +{"id": "g0069-recarga_saldo-indireto_multiplo-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"troca_numero": 0.008571951488247522, "internet_consumo": 0.15194147567778166, "recarga_nao_creditada": 0.00029331605018671547, "vas_contratacao": 0.00029331605018671547, "reclamacao_atendimento": 0.00020159297659064427, "cancelamento_linha": 0.00011486421564773212, "conta_debito_automatico_digital": 6.54476572522667e-05, "recarga_realizar": 0.00012227232108495695, "vas_consulta": 0.0031534447232452116, "plano_consulta": 0.4130197523241658, "cadastro_atualizacao": 4.788252892370134e-05, "portabilidade": 0.000547986525011318, "recarga_saldo": 0.3644886521323331, "negociacao_religacao": 0.0006209500831180408, "conta_segunda_via": 0.0006209500831180408, "sem_correspondencia": 0.05589614516310661}, "confidence": 0.4130197523241658, "input_tokens": 514, "latency_ms": 178.91783300001407} +{"id": "g0069-recarga_saldo-indireto_multiplo-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_consumo": 0.1305408647148799, "recarga_realizar": 0.004466862753320951, "recarga_saldo": 0.8512333666172155, "sem_correspondencia": 0.013758905914583579}, "confidence": 0.8512333666172155, "input_tokens": 215, "latency_ms": 74.74495400003889} +{"id": "g0069-recarga_saldo-indireto_multiplo-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 142, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0035184510300607062, "roaming_pacote": 0.0004202190502212473, "internet_consumo": 0.0005395719410604641, "reclamacao_atendimento": 0.00022492704911231812, "conta_contestacao": 0.0012943657987278185, "plano_troca": 0.00012039477362042049, "recarga_nao_creditada": 0.00012039477362042049, "conta_debito_automatico_digital": 6.053829399901025e-05, "recarga_saldo": 0.975568955087706, "fidelidade_resgate": 0.00022492704911231812, "negociacao_religacao": 3.9086460312919466e-05, "sem_correspondencia": 0.017868168692446156}, "confidence": 0.975568955087706, "input_tokens": 429, "latency_ms": 145.6523350000225} +{"id": "g0069-recarga_saldo-indireto_multiplo-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 141, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.012351614808008038, "recarga_saldo": 0.9812102985594936, "internet_consumo": 0.0018941814793634, "sem_correspondencia": 0.004543905153134908}, "confidence": 0.9812102985594936, "input_tokens": 224, "latency_ms": 75.53333399999929} +{"id": "g0069-recarga_saldo-indireto_multiplo-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.0009098194397191518, "plano_troca": 0.00010866243627242208, "roaming_duvida": 9.589426343770847e-05, "fidelidade_resgate": 3.9974676332226105e-05, "bonus_nao_recebido": 0.00023003837939389123, "cadastro_atualizacao": 1.888270005599147e-05, "internet_consumo": 4.2552821452689584e-05, "negociacao_divida": 1.888270005599147e-05, "recarga_saldo": 0.997738165778824, "conta_vencimento": 1.666392431184644e-05, "roaming_pacote": 3.7182241004036095e-06, "marketplace_compra": 0.00012313067156856768, "recarga_nao_creditada": 4.2552821452689584e-05, "recarga_realizar": 5.8162810865530384e-05, "parceiros_ofertas": 6.590709915829416e-05, "sem_correspondencia": 0.00048699125299842054}, "confidence": 0.997738165778824, "input_tokens": 516, "latency_ms": 179.6558570000002} +{"id": "g0069-recarga_saldo-indireto_multiplo-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.00168278277304406, "recarga_realizar": 0.0006190611861603788, "internet_consumo": 0.00010757670355619917, "vas_cancelamento": 0.9877689712165515, "recarga_nao_creditada": 0.00020097974153275366, "recarga_saldo": 0.008545876070065643, "conta_vencimento": 5.4092963602075766e-05, "sem_correspondencia": 0.0010206593454874684}, "confidence": 0.9877689712165515, "input_tokens": 321, "latency_ms": 113.99501900001496} +{"id": "g0069-recarga_saldo-indireto_multiplo-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"plano_troca": 0.014014987173015674, "recarga_nao_creditada": 0.0024354395884623394, "reclamacao_atendimento": 0.0003734867573414683, "parceiros_ofertas": 0.0003734867573414683, "internet_consumo": 0.0024354395884623394, "fidelidade_resgate": 0.00014625951566419126, "internet_pacote_adicional": 0.00010052259703715891, "marketplace_compra": 0.0002732487488756201, "conta_explicacao": 0.0016738515182932634, "conta_contestacao": 0.00017642265205980925, "recarga_realizar": 0.004015361053003026, "roaming_pacote": 0.0007906714714965025, "conta_debito_automatico_digital": 0.28149854234160787, "vas_consulta": 0.000615775561153696, "recarga_saldo": 0.4095779623345777, "sem_correspondencia": 0.28149854234160787}, "confidence": 0.4095779623345777, "input_tokens": 524, "latency_ms": 181.9482430000221} +{"id": "g0069-recarga_saldo-indireto_multiplo-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_pacote_adicional": 0.00043007199066106373, "recarga_saldo": 0.9984432698155896, "bonus_nao_recebido": 5.820391466824891e-05, "negociacao_religacao": 2.7493582527872916e-05, "negociacao_divida": 5.820391466824891e-05, "desconto_retencao": 1.3824641486564631e-05, "internet_consumo": 0.00017928067863412766, "conta_explicacao": 2.7493582527872916e-05, "parceiros_ofertas": 6.9514662935718284e-06, "recarga_realizar": 4.000292653515208e-05, "recarga_nao_creditada": 6.134647472498356e-06, "sem_correspondencia": 0.0007090688389352427}, "confidence": 0.9984432698155896, "input_tokens": 418, "latency_ms": 140.57690900000352} +{"id": "g0069-recarga_saldo-indireto_multiplo-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta", "desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 0.0027934198766623223, "recarga_realizar": 0.000623296224441471, "conta_pagamento_confirmacao": 0.0001390761863795371, "suporte_chip_esim": 5.79755799433585e-05, "internet_consumo": 0.000333626427485035, "roaming_pacote": 3.1032091739698985e-05, "recarga_saldo": 0.9945263636997129, "sem_correspondencia": 0.0014952099136356161}, "confidence": 0.9945263636997129, "input_tokens": 320, "latency_ms": 105.57120900000427} +{"id": "g0069-recarga_saldo-indireto_multiplo-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 144, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"conta_pagamento_confirmacao": 0.035664742491686934, "bonus_nao_recebido": 0.002583545280786946, "conta_vencimento": 0.0006532225445374316, "internet_consumo": 0.03147402478039092, "recarga_saldo": 0.4923365835534717, "desconto_retencao": 0.0009504331941370186, "internet_problema_conexao": 0.00012083402073954553, "seguranca_fraude": 0.00014575365097520195, "parceiros_ofertas": 0.0004489528515251351, "recarga_nao_creditada": 0.0007401981158509667, "recarga_realizar": 0.00039619950087745346, "sem_correspondencia": 0.43448551001502067}, "confidence": 0.4923365835534717, "input_tokens": 424, "latency_ms": 142.9774520000251} +{"id": "g0073-recarga_nao_creditada-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.610889077695869, "recarga_realizar": 0.00987410230130682, "bonus_nao_recebido": 0.37052295530611756, "sem_correspondencia": 0.008713864696706696}, "confidence": 0.610889077695869, "input_tokens": 229, "latency_ms": 76.73221899995042} +{"id": "g0073-recarga_nao_creditada-regionalismo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 0.0003795285388355679, "plano_consulta": 0.00012321487656587638, "roaming_duvida": 2.5827241194624642e-05, "recarga_saldo": 5.136360229968934e-05, "conta_pagamento_confirmacao": 0.0004300621766762366, "internet_consumo": 1.775078597381406e-05, "recarga_realizar": 2.0114275666947715e-05, "vas_contratacao": 1.5665013640332987e-05, "bonus_nao_recebido": 4.258192192108024e-05, "conta_debito_automatico_digital": 1.2986752444529199e-05, "negociacao_divida": 4.777559231925264e-06, "atendimento_humano": 4.532821993506285e-05, "fidelidade_resgate": 7.47336003699117e-05, "recarga_nao_creditada": 0.9984204859391376, "internet_problema_conexao": 7.47336003699117e-05, "sem_correspondencia": 0.00026084589573688896}, "confidence": 0.9984204859391376, "input_tokens": 527, "latency_ms": 182.1388079999906} +{"id": "g0073-recarga_nao_creditada-regionalismo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"bonus_nao_recebido": 0.06445953124313154, "recarga_realizar": 0.011201386937086144, "conta_pagamento_confirmacao": 0.8898363810449192, "sem_correspondencia": 0.03450270077486308}, "confidence": 0.8898363810449192, "input_tokens": 225, "latency_ms": 77.39589300001626} +{"id": "g0073-recarga_nao_creditada-regionalismo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9998164847509637, "bonus_nao_recebido": 0.0001233871565057491, "conta_pagamento_confirmacao": 4.5391598183068264e-05, "sem_correspondencia": 1.4736494347471896e-05}, "confidence": 0.9998164847509637, "input_tokens": 226, "latency_ms": 76.5415829999938} +{"id": "g0073-recarga_nao_creditada-regionalismo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9997782794057136, "bonus_nao_recebido": 0.0001233824415915767, "conta_pagamento_confirmacao": 5.828173860338268e-05, "sem_correspondencia": 4.005641409140285e-05}, "confidence": 0.9997782794057136, "input_tokens": 223, "latency_ms": 75.88185999998132} +{"id": "g0073-recarga_nao_creditada-regionalismo-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.006692506324849249, "bonus_nao_recebido": 2.413694659875342e-05, "recarga_nao_creditada": 0.9932560059848519, "sem_correspondencia": 2.7350743700134032e-05}, "confidence": 0.9932560059848519, "input_tokens": 219, "latency_ms": 76.95311699995955} +{"id": "g0073-recarga_nao_creditada-regionalismo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_nova_linha": 0.0004876000578334871, "troca_numero": 2.9282659538923016e-05, "recarga_realizar": 5.823552223407752e-05, "conta_pagamento_confirmacao": 2.4276177415530234e-05, "recarga_nao_creditada": 0.9989854732319183, "conta_explicacao": 1.6684756467721462e-05, "cadastro_atualizacao": 1.3832148941489856e-05, "bonus_nao_recebido": 1.1467254239503294e-05, "recarga_saldo": 2.9282659538923016e-05, "roaming_pacote": 4.7802627624462805e-06, "internet_problema_conexao": 3.962977022621445e-06, "sem_correspondencia": 0.0003351222920868137}, "confidence": 0.9989854732319183, "input_tokens": 407, "latency_ms": 141.51406600001337} +{"id": "g0073-recarga_nao_creditada-regionalismo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.00029588289839132934, "conta_pagamento_confirmacao": 0.00013976518472813215, "bonus_nao_recebido": 4.004339585866045e-05, "marketplace_pedido": 7.885012159393514e-06, "recarga_saldo": 3.5338172814236655e-05, "conta_contestacao": 1.4731142091090852e-05, "recarga_nao_creditada": 0.9994533540066902, "sem_correspondencia": 1.3000187266921236e-05}, "confidence": 0.9994533540066902, "input_tokens": 327, "latency_ms": 113.55521299998372} +{"id": "g0073-recarga_nao_creditada-regionalismo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0031716900293759314, "recarga_saldo": 0.00017893450716001223, "bonus_nao_recebido": 3.109415492855723e-05, "cancelamento_linha": 8.368878265840737e-06, "internet_problema_conexao": 4.524172846585901e-05, "recarga_nao_creditada": 0.9965153845511767, "recarga_realizar": 2.9210255317032683e-05, "sem_correspondencia": 2.007589531014355e-05}, "confidence": 0.9965153845511767, "input_tokens": 311, "latency_ms": 106.30141100000401} +{"id": "g0073-recarga_nao_creditada-regionalismo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 0.00043038848581384475, "bonus_nao_recebido": 0.00026104381223339266, "recarga_realizar": 2.012953734840322e-05, "suporte_sem_sinal": 8.391239594249332e-06, "recarga_saldo": 2.75138153860725e-05, "recarga_nao_creditada": 0.9991780362316441, "conta_pagamento_confirmacao": 1.6687972597326157e-05, "suporte_configuracao": 4.49150689226301e-06, "cancelamento_linha": 3.4979890848650447e-06, "vas_cancelamento": 3.086964532668125e-06, "suporte_chip_esim": 1.3698322076871784e-06, "sem_correspondencia": 4.536261266513419e-05}, "confidence": 0.9991780362316441, "input_tokens": 430, "latency_ms": 143.8019579999832} +{"id": "g0073-recarga_nao_creditada-regionalismo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.000335266162094263, "roaming_duvida": 1.6691919333618428e-05, "plano_nova_linha": 1.4730567110110186e-05, "recarga_saldo": 1.1472177200439695e-05, "marketplace_pedido": 4.004183289830899e-05, "atendimento_humano": 5.090747773468607e-06, "recarga_realizar": 2.1432848677667568e-05, "conta_contestacao": 2.1432848677667568e-05, "recarga_nao_creditada": 0.99941434367972, "conta_segunda_via": 8.39322413788701e-06, "bonus_nao_recebido": 2.259005630777941e-06, "sem_correspondencia": 0.00010884498674566691}, "confidence": 0.99941434367972, "input_tokens": 421, "latency_ms": 141.31567199996198} +{"id": "g0073-recarga_nao_creditada-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"troca_numero": 0.013583642331321071, "negociacao_divida": 0.0038917786867566227, "recarga_realizar": 0.010578951284594736, "conta_pagamento_confirmacao": 0.8403901926793946, "conta_debito_automatico_digital": 0.0004101904557505388, "portabilidade": 0.00015090063563536746, "cadastro_atualizacao": 0.0001417580283027209, "recarga_saldo": 0.02875657104106734, "bonus_nao_recebido": 0.047411570347807054, "marketplace_compra": 0.000766336660733225, "fidelidade_resgate": 0.00019376025155014775, "sem_correspondencia": 0.05372434759708657}, "confidence": 0.8403901926793946, "input_tokens": 422, "latency_ms": 141.58020899998291} +{"id": "g0074-recarga_nao_creditada-emocional-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"reclamacao_atendimento": 0.00048738523079849713, "conta_pagamento_confirmacao": 0.0005522798203269351, "recarga_saldo": 7.474294590981133e-05, "conta_segunda_via": 4.533388829154354e-05, "recarga_realizar": 9.597184226631482e-05, "bonus_nao_recebido": 2.141421253462267e-05, "internet_consumo": 1.14622019918914e-05, "plano_nova_linha": 8.385926119411074e-06, "negociacao_religacao": 4.000701599940323e-05, "recarga_nao_creditada": 0.9985453397992725, "suporte_chip_esim": 8.926771887007639e-06, "sem_correspondencia": 0.0001087503446020481}, "confidence": 0.9985453397992725, "input_tokens": 436, "latency_ms": 144.7073660000342} +{"id": "g0074-recarga_nao_creditada-emocional-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9977735043603692, "recarga_saldo": 0.0002953855877562481, "bonus_nao_recebido": 8.462938781553172e-05, "roaming_pacote": 1.8883368856543168e-05, "conta_debito_automatico_digital": 4.255432861799854e-05, "conta_pagamento_confirmacao": 0.0008029412755865038, "recarga_realizar": 0.00017916041541140115, "sem_correspondencia": 0.0008029412755865038}, "confidence": 0.9977735043603692, "input_tokens": 322, "latency_ms": 114.56009199997652} +{"id": "g0074-recarga_nao_creditada-emocional-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 0.00012336764338227323, "cadastro_atualizacao": 4.538441970610846e-05, "bonus_nao_recebido": 4.538441970610846e-05, "roaming_cobranca": 3.965646398364004e-06, "negociacao_religacao": 1.6695994959373373e-05, "recarga_realizar": 4.493666081716202e-06, "internet_problema_conexao": 2.9013288839190654e-06, "conta_debito_automatico_digital": 2.1226575561895056e-06, "fidelidade_pontos": 4.783482644214026e-06, "recarga_saldo": 3.965646398364004e-06, "conta_pagamento_confirmacao": 8.39527349121659e-06, "marketplace_pedido": 2.429252932439702e-05, "fidelidade_resgate": 1.300285394851621e-05, "recarga_nao_creditada": 0.9996583682737499, "atendimento_humano": 2.143808188472583e-05, "sem_correspondencia": 2.143808188472583e-05}, "confidence": 0.9996583682737499, "input_tokens": 523, "latency_ms": 181.75725700001522} +{"id": "g0074-recarga_nao_creditada-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_realizar": 0.02829178852012412, "conta_pagamento_confirmacao": 0.344664542783912, "bonus_nao_recebido": 0.44255803316560244, "sem_correspondencia": 0.18448563553036135}, "confidence": 0.44255803316560244, "input_tokens": 229, "latency_ms": 78.35979899999757} +{"id": "g0074-recarga_nao_creditada-emocional-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_consulta": 0.0009063716974316485, "recarga_nao_creditada": 0.9939572572646318, "recarga_realizar": 0.00010825066217720685, "conta_explicacao": 4.239156840008356e-05, "conta_vencimento": 5.113399212457935e-05, "marketplace_compra": 1.4650134026303167e-05, "seguranca_perda_roubo": 1.7671434820598466e-05, "bonus_nao_recebido": 0.00020223886200192788, "recarga_saldo": 0.00013899660160881198, "conta_segunda_via": 0.0001784751692989348, "conta_pagamento_confirmacao": 0.00246377371495803, "sem_correspondencia": 0.0019187888985200579}, "confidence": 0.9939572572646318, "input_tokens": 423, "latency_ms": 144.0127380000149} +{"id": "g0074-recarga_nao_creditada-emocional-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.0013188684914715709, "cancelamento_linha": 0.00025970060402969537, "negociacao_divida": 6.168430018871847e-05, "recarga_nao_creditada": 0.9940367378276025, "parceiros_ofertas": 7.440546880199655e-05, "suporte_configuracao": 2.4155919031522886e-05, "roaming_pacote": 1.6602104169708485e-05, "recarga_saldo": 0.00012267387907026649, "internet_pacote_adicional": 6.168430018871847e-05, "conta_pagamento_confirmacao": 0.0010271358139262619, "roaming_duvida": 2.2692385882477246e-05, "bonus_nao_recebido": 0.001693460664318117, "reclamacao_atendimento": 0.0006229893628351683, "portabilidade": 3.301722663620767e-05, "marketplace_pedido": 7.440546880199655e-05, "sem_correspondencia": 0.0005497861830451868}, "confidence": 0.9940367378276025, "input_tokens": 525, "latency_ms": 180.94334099998832} +{"id": "g0074-recarga_nao_creditada-emocional-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.01405473928598692, "bonus_nao_recebido": 0.0002574215294374421, "recarga_nao_creditada": 0.9853132930693063, "sem_correspondencia": 0.00037454611526936487}, "confidence": 0.9853132930693063, "input_tokens": 224, "latency_ms": 76.32796300003974} +{"id": "g0074-recarga_nao_creditada-emocional-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0017005331984097033, "recarga_nao_creditada": 0.9981882122992023, "bonus_nao_recebido": 6.593682765988079e-05, "sem_correspondencia": 4.531767472812411e-05}, "confidence": 0.9981882122992023, "input_tokens": 223, "latency_ms": 75.96759699998756} +{"id": "g0074-recarga_nao_creditada-emocional-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"seguranca_perda_roubo": 0.0007080998764821216, "beneficios_consulta": 0.0001579984388405392, "bonus_nao_recebido": 0.0004294842852251355, "conta_pagamento_confirmacao": 0.000624895947716007, "recarga_realizar": 0.00013943313288997748, "negociacao_divida": 1.4696144084835007e-05, "parceiros_ofertas": 1.2969301634803817e-05, "roaming_pacote": 1.0751928697717032e-05, "recarga_saldo": 0.00017903568655913056, "recarga_nao_creditada": 0.9970788690876216, "negociacao_religacao": 1.8870222532233357e-05, "sem_correspondencia": 0.000624895947716007}, "confidence": 0.9970788690876216, "input_tokens": 412, "latency_ms": 140.7925450000107} +{"id": "g0074-recarga_nao_creditada-emocional-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_debito_automatico_digital": 0.0011676717226167613, "recarga_saldo": 0.00037908750581210613, "portabilidade": 5.130391497054244e-05, "desconto_retencao": 3.111739739292395e-05, "reclamacao_atendimento": 0.00015802718330772282, "conta_vencimento": 9.584833174416238e-05, "recarga_nao_creditada": 0.9972602664548508, "recarga_realizar": 8.458585588212403e-05, "bonus_nao_recebido": 2.7461006815749354e-05, "conta_pagamento_confirmacao": 0.00020291091989468893, "internet_pacote_adicional": 4.211281789757596e-06, "vas_cancelamento": 1.0753884783257372e-05, "suporte_sem_sinal": 4.5275546051967155e-05, "negociacao_religacao": 1.6655942580329576e-05, "suporte_configuracao": 3.5260630719257466e-05, "sem_correspondencia": 0.00042956242078794955}, "confidence": 0.9972602664548508, "input_tokens": 525, "latency_ms": 181.55346399998962} +{"id": "g0074-recarga_nao_creditada-emocional-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 0.0029700719873753337, "recarga_saldo": 0.0015897649747667576, "bonus_nao_recebido": 0.00021515129313970558, "recarga_nao_creditada": 0.8235186451377235, "negociacao_divida": 0.00011516218851366683, "portabilidade": 4.236580155448805e-05, "suporte_sem_sinal": 2.5696157566098145e-05, "conta_vencimento": 2.7353417344591707e-05, "suporte_chip_esim": 6.9849398173145e-05, "cadastro_atualizacao": 3.099548255011539e-05, "troca_numero": 2.7353417344591707e-05, "conta_pagamento_confirmacao": 0.16216043597595736, "internet_consumo": 0.00011516218851366683, "recarga_realizar": 0.0008509398714031111, "plano_consulta": 0.00016755999557602807, "sem_correspondencia": 0.008073492712497613}, "confidence": 0.8235186451377235, "input_tokens": 522, "latency_ms": 179.24232799998663} +{"id": "g0074-recarga_nao_creditada-emocional-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0010316655602438244, "recarga_realizar": 0.00015821103778624625, "cadastro_atualizacao": 3.115360048628379e-05, "atendimento_humano": 3.115360048628379e-05, "bonus_nao_recebido": 0.00023019570167682413, "recarga_nao_creditada": 0.9984205147260874, "recarga_saldo": 6.595217274700742e-05, "sem_correspondencia": 3.115360048628379e-05}, "confidence": 0.9984205147260874, "input_tokens": 313, "latency_ms": 107.68239499998344} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.0003352634065705164, "conta_explicacao": 3.118435451318358e-05, "conta_pagamento_confirmacao": 5.141430859893931e-05, "recarga_nao_creditada": 0.9994061295791989, "recarga_saldo": 5.141430859893931e-05, "fidelidade_pontos": 7.40693342693451e-06, "vas_contratacao": 4.220343450592641e-06, "bonus_nao_recebido": 8.393155154699807e-06, "parceiros_ofertas": 6.958170016652063e-06, "roaming_duvida": 1.1358900301101342e-06, "reclamacao_atendimento": 1.8727660538187872e-06, "internet_pacote_adicional": 4.782275652449763e-06, "plano_troca": 7.40693342693451e-06, "plano_nova_linha": 2.724858529894744e-06, "atendimento_humano": 2.1432672522927942e-05, "sem_correspondencia": 5.8260044254388505e-05}, "confidence": 0.9994061295791989, "input_tokens": 525, "latency_ms": 181.91975599995658} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.01404145421736786, "conta_pagamento_confirmacao": 0.0011525927501101789, "recarga_nao_creditada": 0.9843819378557132, "sem_correspondencia": 0.0004240151768087884}, "confidence": 0.9843819378557132, "input_tokens": 226, "latency_ms": 77.35266199995294} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.0005525308186405301, "conta_pagamento_confirmacao": 0.00020326472879147773, "recarga_realizar": 4.0025198256256054e-05, "recarga_saldo": 2.75088896430079e-05, "marketplace_pedido": 0.00012328629005020452, "bonus_nao_recebido": 1.8906564923083344e-05, "recarga_nao_creditada": 0.998999155396209, "sem_correspondencia": 3.5322113486480316e-05}, "confidence": 0.998999155396209, "input_tokens": 311, "latency_ms": 106.96060399999396} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9964699835429238, "conta_pagamento_confirmacao": 0.001498132027884148, "bonus_nao_recebido": 0.00169760598988679, "sem_correspondencia": 0.00033427843930528196}, "confidence": 0.9964699835429238, "input_tokens": 225, "latency_ms": 77.06951599999456} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9897941589385728, "reclamacao_atendimento": 0.0007029264619041257, "bonus_nao_recebido": 0.00015684409401723676, "recarga_saldo": 8.395259381843294e-05, "fidelidade_resgate": 0.00012215030324074904, "conta_pagamento_confirmacao": 0.005193963060432424, "recarga_realizar": 0.00037624942214260196, "sem_correspondencia": 0.0035697551258715514}, "confidence": 0.9897941589385728, "input_tokens": 316, "latency_ms": 107.24663700000292} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano", "recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_consulta": 0.009574245663098528, "troca_numero": 0.001663754424439953, "marketplace_pedido": 0.0010091180686553774, "conta_contestacao": 0.0008905435699305197, "recarga_saldo": 0.0035221681441787917, "conta_pagamento_confirmacao": 0.27980047224964927, "parceiros_ofertas": 0.00028911716726805626, "plano_consulta": 0.0001866680730116269, "seguranca_perda_roubo": 0.0004766736233994112, "cancelamento_linha": 0.0008905435699305197, "atendimento_humano": 0.6712064401200102, "internet_problema_conexao": 0.00129573324859235, "reclamacao_atendimento": 0.0024207484035931788, "conta_vencimento": 0.0004206629961937563, "roaming_duvida": 0.00032761267084486086, "sem_correspondencia": 0.026025498007203548}, "confidence": 0.6712064401200102, "input_tokens": 504, "latency_ms": 162.0780289999857} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.004602523854683716, "bonus_nao_recebido": 0.0009062906823930352, "atendimento_humano": 8.429816489917182e-05, "vas_consulta": 3.514070327506071e-05, "recarga_saldo": 0.00020222078510338768, "recarga_nao_creditada": 0.9938684134869572, "recarga_realizar": 0.0001226531061963644, "sem_correspondencia": 0.00017845921649196474}, "confidence": 0.9938684134869572, "input_tokens": 301, "latency_ms": 105.23676499997237} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.0005518793460936815, "bonus_nao_recebido": 0.0015001635979883146, "recarga_realizar": 2.1398684463471243e-05, "recarga_saldo": 8.920298823905742e-06, "internet_consumo": 3.52804662399254e-05, "recarga_nao_creditada": 0.9978212653996531, "conta_pagamento_confirmacao": 2.5811740497653783e-05, "sem_correspondencia": 3.52804662399254e-05}, "confidence": 0.9978212653996531, "input_tokens": 324, "latency_ms": 114.05848200001856} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9998435389878455, "conta_pagamento_confirmacao": 0.00010889172987870242, "bonus_nao_recebido": 3.535196878003967e-05, "sem_correspondencia": 1.221731349577162e-05}, "confidence": 0.9998435389878455, "input_tokens": 228, "latency_ms": 76.65939900005014} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.004063515945302339, "desconto_retencao": 0.00020231054618267288, "recarga_saldo": 0.00020231054618267288, "internet_consumo": 2.4162549042257883e-05, "internet_problema_conexao": 8.433558288397116e-05, "suporte_sem_sinal": 2.2698614201168294e-05, "bonus_nao_recebido": 0.0002292478824460005, "conta_vencimento": 1.767769851450558e-05, "negociacao_religacao": 3.302628878643065e-05, "recarga_realizar": 0.0001227075490429998, "recarga_nao_creditada": 0.9943095684424996, "vas_cancelamento": 3.742368804888216e-05, "plano_consulta": 2.9145597557889407e-05, "seguranca_perda_roubo": 1.4655326810939533e-05, "conta_contestacao": 0.0002292478824460005, "sem_correspondencia": 0.0003779658600516836}, "confidence": 0.9943095684424996, "input_tokens": 520, "latency_ms": 181.63025799998422} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_religacao": 0.00048725070888230176, "roaming_duvida": 7.472231630581328e-05, "cancelamento_linha": 3.529632296620073e-05, "fidelidade_resgate": 4.5321375804220996e-05, "recarga_realizar": 0.0006256422945039949, "bonus_nao_recebido": 0.00015818714486074426, "recarga_nao_creditada": 0.9982697339252544, "conta_pagamento_confirmacao": 8.46714771315024e-05, "recarga_saldo": 5.135584688341331e-05, "vas_consulta": 2.4258784355413326e-05, "marketplace_pedido": 3.960137683609517e-06, "sem_correspondencia": 0.0001395996653683075}, "confidence": 0.9982697339252544, "input_tokens": 411, "latency_ms": 141.90976100002217} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 127, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9943215881205282, "conta_pagamento_confirmacao": 0.0008001634046401185, "roaming_duvida": 7.442679036766609e-05, "internet_problema_conexao": 2.2698888592608398e-05, "recarga_saldo": 4.240710685134503e-05, "vas_consulta": 8.350454450661603e-06, "cancelamento_linha": 6.922769889637589e-06, "recarga_realizar": 0.00012270903238911047, "bonus_nao_recebido": 0.000485323637694278, "roaming_cobranca": 1.881803959360529e-05, "reclamacao_atendimento": 3.3026688023620246e-05, "sem_correspondencia": 0.004063565066979206}, "confidence": 0.9943215881205282, "input_tokens": 425, "latency_ms": 145.10564599999043} +{"id": "g0077-plano_consulta-curto_neutro-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_duvida": 0.006655672260808804, "beneficios_consulta": 0.0027744969809589824, "recarga_saldo": 0.0007015026952271585, "plano_troca": 8.37825491380835e-05, "marketplace_pedido": 0.00013813407087743697, "fidelidade_pontos": 3.2809717659798894e-05, "internet_consumo": 7.393784010500036e-05, "internet_problema_conexao": 3.082187735683706e-05, "portabilidade": 7.393784010500036e-05, "plano_nova_linha": 8.37825491380835e-05, "plano_consulta": 0.9877893461780228, "desconto_retencao": 0.00013813407087743697, "roaming_cobranca": 7.393784010500036e-05, "vas_consulta": 0.00015652640873059105, "internet_pacote_adicional": 0.00029242983034231045, "sem_correspondencia": 0.0009007472905466258}, "confidence": 0.9877893461780228, "input_tokens": 499, "latency_ms": 161.24495999997634} +{"id": "g0077-plano_consulta-curto_neutro-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.003171031181297531, "plano_consulta": 0.9963083806383962, "beneficios_consulta": 0.000260294090153148, "sem_correspondencia": 0.000260294090153148}, "confidence": 0.9963083806383962, "input_tokens": 207, "latency_ms": 74.3522989999974} +{"id": "g0077-plano_consulta-curto_neutro-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.025869677005338827, "plano_nova_linha": 0.0006083964891886014, "plano_troca": 0.00036901112395441247, "cancelamento_linha": 0.0001538267224154728, "plano_consulta": 0.9707524678536353, "suporte_chip_esim": 0.0002238165604533701, "beneficios_consulta": 0.00036901112395441247, "sem_correspondencia": 0.0016537931210596551}, "confidence": 0.9707524678536353, "input_tokens": 308, "latency_ms": 106.12392500001988} +{"id": "g0077-plano_consulta-curto_neutro-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.002469951688025375, "plano_troca": 0.0002949936615762652, "troca_numero": 8.451709908495151e-05, "plano_consulta": 0.9964496294854215, "beneficios_consulta": 0.00015789872869935925, "conta_vencimento": 2.7438684751899633e-05, "plano_nova_linha": 2.920832787839112e-05, "sem_correspondencia": 0.00048636232456250345}, "confidence": 0.9964496294854215, "input_tokens": 297, "latency_ms": 104.69265000000405} +{"id": "g0077-plano_consulta-curto_neutro-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.052563086948705, "cancelamento_linha": 0.0008496031714326856, "desconto_retencao": 0.0005839231509524931, "cadastro_atualizacao": 0.00031255153992414147, "internet_pacote_adicional": 0.0003541672939686953, "troca_numero": 7.9025405022571e-05, "plano_consulta": 0.9317030092990611, "reclamacao_atendimento": 9.532283401096984e-05, "plano_nova_linha": 0.00021481332245947094, "internet_consumo": 7.9025405022571e-05, "marketplace_compra": 1.556102488668439e-05, "roaming_cobranca": 0.00010147062861302428, "conta_contestacao": 0.0012361653202669534, "recarga_saldo": 0.0010909120662180808, "plano_troca": 0.0015872676904507101, "sem_correspondencia": 0.009134094899005091}, "confidence": 0.9317030092990611, "input_tokens": 492, "latency_ms": 159.33367100001306} +{"id": "g0077-plano_consulta-curto_neutro-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.20072155375107822, "parceiros_ofertas": 0.0015325279746454465, "plano_nova_linha": 0.0005637855348921692, "plano_consulta": 0.793869145029341, "plano_troca": 0.0006388527067245147, "atendimento_humano": 0.00014254730676269885, "beneficios_consulta": 0.00030177265078472554, "sem_correspondencia": 0.0022298150457713455}, "confidence": 0.793869145029341, "input_tokens": 302, "latency_ms": 105.20942499999819} +{"id": "g0077-plano_consulta-curto_neutro-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0011643569671100148, "plano_nova_linha": 0.00012272232144659975, "conta_segunda_via": 0.00020233490175870748, "beneficios_consulta": 0.0016941293906959588, "suporte_chip_esim": 0.00010830206855461533, "roaming_cobranca": 1.465709112294991e-05, "portabilidade": 2.132594174716877e-05, "conta_pagamento_confirmacao": 1.5602392284234326e-05, "plano_consulta": 0.9944292704686821, "seguranca_fraude": 3.984210445758312e-05, "plano_troca": 1.2151155328748938e-05, "sem_correspondencia": 0.0021753051968113283}, "confidence": 0.9944292704686821, "input_tokens": 424, "latency_ms": 142.34429900000123} +{"id": "g0077-plano_consulta-curto_neutro-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.006557637253798131, "desconto_retencao": 0.0004750336493838926, "marketplace_pedido": 0.00041921572420474193, "parceiros_ofertas": 0.0002243900073954532, "plano_consulta": 0.9732396610849255, "conta_explicacao": 0.0006911698815083166, "beneficios_consulta": 0.0002542671897638115, "marketplace_compra": 4.418501225532018e-05, "seguranca_fraude": 9.957246219080597e-05, "plano_troca": 0.00012785357225517403, "plano_nova_linha": 4.15079776932213e-05, "sem_correspondencia": 0.017825506184625535}, "confidence": 0.9732396610849255, "input_tokens": 416, "latency_ms": 141.73966999999266} +{"id": "g0077-plano_consulta-curto_neutro-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 28, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.004596738966046507, "conta_segunda_via": 0.00012249894413599147, "plano_nova_linha": 0.0001572917577880248, "beneficios_consulta": 0.001492342647129268, "plano_consulta": 0.9926192253733072, "cadastro_atualizacao": 7.429936540090393e-05, "plano_troca": 0.0001388094890500183, "sem_correspondencia": 0.0007987934571422234}, "confidence": 0.9926192253733072, "input_tokens": 313, "latency_ms": 106.23311699998794} +{"id": "g0077-plano_consulta-curto_neutro-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_nova_linha": 0.016668977994574074, "internet_consumo": 0.06592708686121525, "roaming_cobranca": 0.0008298995470382792, "plano_consulta": 0.9100953614469351, "plano_troca": 0.0017568973548668881, "roaming_duvida": 0.00023777020113856595, "beneficios_consulta": 0.0002694289356055542, "sem_correspondencia": 0.0042145776586263225}, "confidence": 0.9100953614469351, "input_tokens": 307, "latency_ms": 106.05605300003162} +{"id": "g0077-plano_consulta-curto_neutro-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_cobranca": 0.0057980660610379535, "internet_consumo": 0.0021329893024097484, "cadastro_atualizacao": 0.00032710450375163404, "plano_nova_linha": 0.0004759342446415748, "beneficios_consulta": 0.0016611737389996418, "plano_consulta": 0.9750847830557545, "plano_troca": 0.0006111116667918635, "sem_correspondencia": 0.013908837426613077}, "confidence": 0.9750847830557545, "input_tokens": 307, "latency_ms": 105.45359399998233} +{"id": "g0077-plano_consulta-curto_neutro-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.009559957003837962, "beneficios_consulta": 0.0014660668893625123, "vas_cancelamento": 0.00028868568714577415, "plano_consulta": 0.9751421249428491, "conta_segunda_via": 0.0003706797597291396, "plano_nova_linha": 8.804416015297285e-05, "recarga_nao_creditada": 6.0511807333293565e-05, "suporte_sem_sinal": 5.684558226334825e-05, "plano_troca": 0.001007612055049285, "desconto_retencao": 0.00010620152926138122, "roaming_duvida": 4.712664293623501e-05, "conta_vencimento": 0.00010620152926138122, "vas_contratacao": 0.00025476422472665123, "recarga_realizar": 0.00013636546286272037, "conta_contestacao": 0.00047596223294392036, "sem_correspondencia": 0.010832850490284358}, "confidence": 0.9751421249428491, "input_tokens": 507, "latency_ms": 162.58695499999476} +{"id": "g0079-plano_consulta-erros_digitacao-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.015182587175687656, "plano_troca": 0.003387693107978684, "plano_nova_linha": 0.0009705903257260989, "beneficios_consulta": 0.010434829390159432, "portabilidade": 0.0012462626474235448, "plano_consulta": 0.9393134073125257, "internet_consumo": 0.0010998229261581561, "sem_correspondencia": 0.02836480711434077}, "confidence": 0.9393134073125257, "input_tokens": 319, "latency_ms": 108.14879100001917} +{"id": "g0079-plano_consulta-erros_digitacao-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.12824418030546428, "cadastro_atualizacao": 0.0026616230483952753, "reclamacao_atendimento": 0.001109529559576923, "plano_troca": 0.0007625677707988884, "internet_consumo": 0.0007625677707988884, "recarga_saldo": 0.00019280732694251746, "internet_problema_conexao": 0.00019280732694251746, "cancelamento_linha": 0.0003602115091236711, "plano_consulta": 0.8362571030069338, "suporte_chip_esim": 0.0005938883770431898, "plano_nova_linha": 0.00024756950831781563, "sem_correspondencia": 0.028615144489662347}, "confidence": 0.8362571030069338, "input_tokens": 418, "latency_ms": 141.3030829999684} +{"id": "g0079-plano_consulta-erros_digitacao-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.05289486121025365, "beneficios_consulta": 0.0014096003049850635, "plano_consulta": 0.9375838487975957, "sem_correspondencia": 0.00811168968716554}, "confidence": 0.9375838487975957, "input_tokens": 212, "latency_ms": 74.62170899998455} +{"id": "g0079-plano_consulta-erros_digitacao-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.058844528431746715, "internet_consumo": 0.0015681535658895562, "plano_consulta": 0.9204832966564586, "sem_correspondencia": 0.019104021345905133}, "confidence": 0.9204832966564586, "input_tokens": 213, "latency_ms": 75.23775599997862} +{"id": "g0079-plano_consulta-erros_digitacao-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.4819900145236092, "internet_consumo": 0.027192015898791607, "beneficios_consulta": 0.008827955053990168, "sem_correspondencia": 0.4819900145236092}, "confidence": 0.4819900145236092, "input_tokens": 213, "latency_ms": 75.80949699996609} +{"id": "g0079-plano_consulta-erros_digitacao-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.010950631897051586, "fidelidade_resgate": 0.0002575341779175661, "cadastro_atualizacao": 0.0002272731143219222, "internet_consumo": 5.0711486396082905e-05, "plano_nova_linha": 0.00010735621754296093, "conta_pagamento_confirmacao": 3.0758071298824394e-05, "plano_troca": 4.7639032755168155e-05, "cancelamento_linha": 3.7101316014489265e-05, "marketplace_compra": 0.000200567819429851, "negociacao_religacao": 0.00010735621754296093, "plano_consulta": 0.985744469300575, "conta_debito_automatico_digital": 0.00013784811196462023, "marketplace_pedido": 9.474152945486104e-05, "roaming_pacote": 3.485346091158202e-05, "parceiros_ofertas": 0.0002918244553191269, "sem_correspondencia": 0.0016793337915033623}, "confidence": 0.985744469300575, "input_tokens": 512, "latency_ms": 160.12487199998304} +{"id": "g0079-plano_consulta-erros_digitacao-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"seguranca_fraude": 0.05800291991289362, "plano_consulta": 0.3337837581468837, "plano_nova_linha": 0.0017515364122236813, "beneficios_consulta": 0.0013640979294178822, "internet_consumo": 0.001203812197533341, "recarga_realizar": 0.00014377486398708955, "vas_consulta": 0.000184610579640246, "conta_pagamento_confirmacao": 0.00023704467644753232, "recarga_saldo": 0.0005018235839773721, "marketplace_compra": 0.00011197197665913005, "roaming_pacote": 5.9934280180660986e-05, "seguranca_perda_roubo": 0.0005018235839773721, "plano_troca": 0.37822654920297294, "marketplace_pedido": 0.00039082060016527626, "conta_contestacao": 0.13914177155699273, "sem_correspondencia": 0.08439375049604733}, "confidence": 0.37822654920297294, "input_tokens": 520, "latency_ms": 182.78904800001783} +{"id": "g0079-plano_consulta-erros_digitacao-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.6116506886253091, "beneficios_consulta": 0.004670010636684812, "plano_consulta": 0.3709848956855953, "sem_correspondencia": 0.012694405052410781}, "confidence": 0.6116506886253091, "input_tokens": 214, "latency_ms": 75.69287399996938} +{"id": "g0079-plano_consulta-erros_digitacao-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.04164987768598664, "internet_consumo": 0.0011099316445011584, "plano_consulta": 0.9479468467912756, "sem_correspondencia": 0.009293343878236712}, "confidence": 0.9479468467912756, "input_tokens": 212, "latency_ms": 75.19206699998904} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.009658128884157378, "plano_troca": 0.0007927874961654956, "roaming_cobranca": 0.0007927874961654956, "internet_consumo": 0.00029165022105706953, "beneficios_consulta": 0.9851559289741726, "cadastro_atualizacao": 9.468496387178573e-05, "fidelidade_pontos": 7.849659210356959e-05, "sem_correspondencia": 0.003135535372306638}, "confidence": 0.9851559289741726, "input_tokens": 313, "latency_ms": 108.15956900000856} +{"id": "g0079-plano_consulta-erros_digitacao-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.0031474950553108797, "cadastro_atualizacao": 0.000795811377582241, "internet_consumo": 0.00025836212728392184, "plano_consulta": 0.9889135496740828, "beneficios_consulta": 0.0006197785240381826, "conta_pagamento_confirmacao": 0.00022800377707322798, "plano_nova_linha": 0.00015670455150627646, "sem_correspondencia": 0.005880294913122461}, "confidence": 0.9889135496740828, "input_tokens": 322, "latency_ms": 113.78010600003563} +{"id": "g0079-plano_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.005730808085728522, "fidelidade_pontos": 0.0016419040064463851, "recarga_nao_creditada": 0.0006844474202454747, "vas_contratacao": 0.0002517941344711406, "negociacao_religacao": 0.0004151383453400979, "plano_nova_linha": 0.00014346797318964436, "plano_troca": 0.0002222075437597507, "internet_consumo": 0.9637737307888498, "seguranca_perda_roubo": 0.00011173296986576235, "conta_debito_automatico_digital": 5.2778917803005845e-05, "beneficios_consulta": 8.174558702241589e-05, "portabilidade": 0.0002222075437597507, "conta_segunda_via": 0.00019609746909891092, "vas_consulta": 0.00018421652405617884, "desconto_retencao": 0.0006040227283486484, "sem_correspondencia": 0.025683699962014524}, "confidence": 0.9637737307888498, "input_tokens": 510, "latency_ms": 161.98463199998514} +{"id": "g0081-plano_consulta-emocional-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.0052040082601234935, "plano_consulta": 0.9917084351596217, "internet_consumo": 0.0002935900559819367, "plano_nova_linha": 0.00012238654369415647, "beneficios_consulta": 0.0003769770939675836, "cadastro_atualizacao": 7.423119108676576e-05, "portabilidade": 5.101830178581808e-05, "sem_correspondencia": 0.00216935339373872}, "confidence": 0.9917084351596217, "input_tokens": 331, "latency_ms": 114.33490199999596} +{"id": "g0081-plano_consulta-emocional-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"atendimento_humano": 0.016835429128025582, "cadastro_atualizacao": 0.002278427569451262, "recarga_realizar": 0.0005083859084582578, "plano_nova_linha": 0.0007396971321196399, "parceiros_ofertas": 0.0006527804279462904, "internet_consumo": 0.9191832854043076, "conta_vencimento": 0.00021192677657600264, "plano_consulta": 0.04038609499855462, "conta_contestacao": 0.0003494081843717692, "portabilidade": 8.834422410742846e-05, "beneficios_consulta": 4.173085659620563e-05, "roaming_cobranca": 0.0001550489419352866, "negociacao_religacao": 0.0003494081843717692, "seguranca_fraude": 0.00016504873955118952, "plano_troca": 0.0012195543956015334, "sem_correspondencia": 0.016835429128025582}, "confidence": 0.9191832854043076, "input_tokens": 518, "latency_ms": 182.1391500000118} +{"id": "g0081-plano_consulta-emocional-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 120, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8232164586751004, "internet_consumo": 0.004319843513406531, "plano_consulta": 0.1621009319333782, "sem_correspondencia": 0.010362765878114952}, "confidence": 0.8232164586751004, "input_tokens": 228, "latency_ms": 77.26885300002095} +{"id": "g0081-plano_consulta-emocional-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.016979483593715778, "beneficios_consulta": 0.013223635118933921, "internet_pacote_adicional": 0.0005127359763924019, "plano_consulta": 0.9270483927350052, "atendimento_humano": 0.0007460264436168254, "plano_nova_linha": 0.00035239793942491883, "suporte_sem_sinal": 0.00021374015468076862, "recarga_nao_creditada": 0.00021374015468076862, "conta_segunda_via": 0.0005810059784807589, "suporte_configuracao": 0.00012178546909243276, "internet_consumo": 0.0037886348935034383, "plano_troca": 0.001393760887424672, "conta_explicacao": 0.0022979232213669433, "suporte_chip_esim": 0.00035239793942491883, "seguranca_fraude": 0.00045248791100998284, "sem_correspondencia": 0.031721851583246245}, "confidence": 0.9270483927350052, "input_tokens": 541, "latency_ms": 184.07995600000504} +{"id": "g0081-plano_consulta-emocional-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.0886234109919772, "roaming_pacote": 0.0030325263625068798, "plano_troca": 0.0011156041035766976, "reclamacao_atendimento": 0.0007667427397634775, "roaming_duvida": 0.0011156041035766976, "plano_nova_linha": 0.0006766480929204955, "internet_problema_conexao": 0.0016231943928169295, "desconto_retencao": 0.00046505297977861407, "negociacao_religacao": 0.0018393202152472503, "internet_consumo": 0.2409034076755492, "plano_consulta": 0.30932609842209396, "sem_correspondencia": 0.3505123899201926}, "confidence": 0.3505123899201926, "input_tokens": 421, "latency_ms": 141.8808309999804} +{"id": "g0081-plano_consulta-emocional-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 127, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"marketplace_pedido": 0.004551773915272622, "plano_consulta": 0.004551773915272622, "beneficios_consulta": 0.0004233809257315048, "internet_consumo": 0.9829094780507541, "plano_nova_linha": 0.0010156380426742256, "plano_troca": 0.00037363235557145167, "recarga_realizar": 0.00032972939649719224, "sem_correspondencia": 0.005844593398226321}, "confidence": 0.9829094780507541, "input_tokens": 331, "latency_ms": 113.38728200001924} +{"id": "g0081-plano_consulta-emocional-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"conta_segunda_via": 0.002442113762278655, "beneficios_consulta": 0.0008984034461441601, "fidelidade_resgate": 0.00029166889547394584, "plano_nova_linha": 0.00025739689683602733, "plano_consulta": 0.9852190086880819, "plano_troca": 0.00029166889547394584, "vas_consulta": 0.0003305041577140116, "internet_consumo": 0.00029166889547394584, "negociacao_divida": 0.00013777463069680716, "internet_pacote_adicional": 0.00010729899027404702, "cadastro_atualizacao": 7.374544564044933e-05, "sem_correspondencia": 0.009658747295912302}, "confidence": 0.9852190086880819, "input_tokens": 429, "latency_ms": 143.47166599998218} +{"id": "g0081-plano_consulta-emocional-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.6963337602247188, "vas_cancelamento": 0.02102745754741063, "plano_consulta": 0.19950296252007538, "negociacao_religacao": 0.002216277720004602, "plano_troca": 0.0032246650550162978, "plano_nova_linha": 0.001726038823843292, "internet_consumo": 0.001955858223171311, "negociacao_divida": 0.0002646966266035474, "cancelamento_linha": 0.014451946132567638, "cadastro_atualizacao": 0.001955858223171311, "roaming_duvida": 0.00018192315359675534, "sem_correspondencia": 0.057158555749820324}, "confidence": 0.6963337602247188, "input_tokens": 426, "latency_ms": 142.66403299996} +{"id": "g0081-plano_consulta-emocional-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9234440864697901, "beneficios_consulta": 0.0037739049176032805, "plano_troca": 0.0006558063397389492, "roaming_cobranca": 0.00021290914630549805, "fidelidade_pontos": 0.0015731976260267583, "plano_nova_linha": 0.00027338075530154845, "plano_consulta": 0.016913468421717696, "conta_segunda_via": 0.0001374644765751653, "fidelidade_resgate": 0.00010705744200123951, "desconto_retencao": 0.0006558063397389492, "atendimento_humano": 0.00015576765898278955, "sem_correspondencia": 0.052097150406217915}, "confidence": 0.9234440864697901, "input_tokens": 424, "latency_ms": 142.26345499997706} +{"id": "g0081-plano_consulta-emocional-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cancelamento_linha": 0.027905026073496455, "conta_vencimento": 0.0029411681095251325, "roaming_duvida": 0.07585372529826129, "plano_troca": 0.0025955717466365196, "internet_consumo": 0.0015742938438189204, "plano_consulta": 0.8155044008946206, "marketplace_compra": 0.0004510427379215877, "suporte_sem_sinal": 0.0006562633113017974, "vas_contratacao": 0.0003980438191490765, "conta_contestacao": 0.00013756026301834252, "vas_consulta": 0.0002130575032508893, "plano_nova_linha": 0.0012260612783506672, "marketplace_pedido": 0.00035127243749200293, "beneficios_consulta": 0.0006562633113017974, "reclamacao_atendimento": 0.0025955717466365196, "sem_correspondencia": 0.06694067762521835}, "confidence": 0.8155044008946206, "input_tokens": 528, "latency_ms": 184.8019209999734} +{"id": "g0081-plano_consulta-emocional-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["beneficios_consulta"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.007258480431298984, "troca_numero": 0.0005258025588811672, "seguranca_perda_roubo": 0.00019343195152771818, "vas_consulta": 0.24036786001578977, "internet_consumo": 0.00011021420373467824, "plano_nova_linha": 5.2061503481245826e-05, "marketplace_compra": 4.5944115566096575e-05, "cancelamento_linha": 0.005652910243804118, "marketplace_pedido": 0.0004094954445976015, "plano_consulta": 0.7403851323590065, "reclamacao_atendimento": 4.8907256439991574e-05, "beneficios_consulta": 0.0023564835812935137, "internet_pacote_adicional": 8.063443398419995e-05, "fidelidade_resgate": 4.5944115566096575e-05, "recarga_realizar": 0.00011021420373467824, "sem_correspondencia": 0.0023564835812935137}, "confidence": 0.7403851323590065, "input_tokens": 511, "latency_ms": 161.96956699997145} +{"id": "g0081-plano_consulta-emocional-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"negociacao_divida": 0.0024026465799351104, "plano_nova_linha": 0.0024026465799351104, "bonus_nao_recebido": 0.00025323708642137604, "conta_pagamento_confirmacao": 0.00047310916297865015, "vas_consulta": 0.0007800251403660341, "vas_contratacao": 0.00013554804463189273, "conta_segunda_via": 6.0149080192152557e-05, "conta_explicacao": 0.00011962072953904384, "beneficios_consulta": 0.00025323708642137604, "vas_cancelamento": 0.00013554804463189273, "internet_consumo": 0.00011962072953904384, "plano_consulta": 0.969296810932668, "marketplace_pedido": 0.00022348094438641187, "plano_troca": 0.000325162855412997, "internet_problema_conexao": 0.00022348094438641187, "sem_correspondencia": 0.022795676058554596}, "confidence": 0.969296810932668, "input_tokens": 541, "latency_ms": 184.4419100000323} +{"id": "g0087-plano_troca-regionalismo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9998700921496549, "plano_nova_linha": 7.484210604738549e-05, "desconto_retencao": 2.7532872148805995e-05, "sem_correspondencia": 2.7532872148805995e-05}, "confidence": 0.9998700921496549, "input_tokens": 225, "latency_ms": 76.17070499998135} +{"id": "g0087-plano_troca-regionalismo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.002469417027642719, "plano_troca": 0.9962339320923181, "internet_pacote_adicional": 0.00013931497552449484, "conta_pagamento_confirmacao": 5.807512206860288e-05, "roaming_pacote": 8.449880401272123e-05, "portabilidade": 2.420931267859371e-05, "internet_problema_conexao": 1.771191152171525e-05, "marketplace_pedido": 1.4683690390136864e-05, "cancelamento_linha": 0.00012294503438401542, "conta_segunda_via": 2.743274521155957e-05, "seguranca_perda_roubo": 5.074547612534688e-06, "plano_nova_linha": 0.000178883969498682, "conta_contestacao": 6.580773473370446e-05, "plano_consulta": 8.449880401272123e-05, "vas_cancelamento": 0.00013931497552449484, "sem_correspondencia": 0.0003341992528653416}, "confidence": 0.9962339320923181, "input_tokens": 525, "latency_ms": 180.9625770000025} +{"id": "g0087-plano_troca-regionalismo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.08481863295332513, "plano_troca": 0.9118862413061689, "desconto_retencao": 0.0007338249598575328, "sem_correspondencia": 0.002561300780648458}, "confidence": 0.9118862413061689, "input_tokens": 229, "latency_ms": 76.51932400000305} +{"id": "g0087-plano_troca-regionalismo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"roaming_duvida": 0.0031664797351481397, "plano_consulta": 0.00020242627702240243, "plano_troca": 0.9948783587674641, "plano_nova_linha": 9.561940266126991e-05, "parceiros_ofertas": 6.571819029348776e-05, "vas_cancelamento": 1.3775281028477783e-05, "desconto_retencao": 4.516740761025908e-05, "internet_problema_conexao": 8.355130289929552e-06, "conta_explicacao": 1.2156642839863984e-05, "negociacao_divida": 7.848918535868365e-06, "negociacao_religacao": 8.355130289929552e-06, "sem_correspondencia": 0.001495739116816208}, "confidence": 0.9948783587674641, "input_tokens": 427, "latency_ms": 143.26777000002267} +{"id": "g0087-plano_troca-regionalismo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_consulta": 0.0010319015913922433, "troca_numero": 5.137535507955322e-05, "plano_troca": 0.9986489398570378, "internet_pacote_adicional": 1.667913578798828e-05, "plano_nova_linha": 5.8215904134154654e-05, "vas_cancelamento": 1.2202716419815486e-05, "desconto_retencao": 8.470364070943126e-05, "sem_correspondencia": 9.59817994390203e-05}, "confidence": 0.9986489398570378, "input_tokens": 320, "latency_ms": 108.13246399999343} +{"id": "g0087-plano_troca-regionalismo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9951912814219841, "fidelidade_pontos": 0.00033384948253148704, "internet_problema_conexao": 0.00013916916955670057, "conta_vencimento": 4.2444198650621406e-05, "troca_numero": 5.801434109838699e-05, "beneficios_consulta": 2.2718742402075415e-05, "roaming_pacote": 3.745687384185866e-05, "fidelidade_resgate": 1.561434808056029e-05, "desconto_retencao": 0.00033384948253148704, "plano_consulta": 0.00022945117007380496, "plano_nova_linha": 0.0008008632755484843, "sem_correspondencia": 0.0027952874937004746}, "confidence": 0.9951912814219841, "input_tokens": 416, "latency_ms": 142.56021999995028} +{"id": "g0087-plano_troca-regionalismo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0031718249466719346, "plano_consulta": 5.809400034152171e-05, "plano_troca": 0.996557774305492, "bonus_nao_recebido": 2.0076749298233502e-05, "plano_nova_linha": 2.744166267625994e-05, "cancelamento_linha": 6.938338899275761e-06, "conta_contestacao": 6.938338899275761e-06, "internet_pacote_adicional": 3.2774392275997775e-06, "parceiros_ofertas": 1.0095223530157733e-05, "portabilidade": 1.1439386926562061e-05, "conta_vencimento": 3.2774392275997775e-06, "seguranca_fraude": 4.768645938090585e-06, "atendimento_humano": 2.744166267625994e-05, "vas_contratacao": 5.076197177638586e-06, "reclamacao_atendimento": 5.809400034152171e-05, "sem_correspondencia": 2.744166267625994e-05}, "confidence": 0.996557774305492, "input_tokens": 517, "latency_ms": 181.00244699996892} +{"id": "g0087-plano_troca-regionalismo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.017928710841232775, "parceiros_ofertas": 0.0004777839603233841, "plano_troca": 0.9788744444104868, "reclamacao_atendimento": 0.0001368873964955083, "desconto_retencao": 0.0004777839603233841, "seguranca_perda_roubo": 6.466102759627571e-05, "plano_consulta": 0.0003720985224388086, "sem_correspondencia": 0.0016676298811029516}, "confidence": 0.9788744444104868, "input_tokens": 339, "latency_ms": 115.31522100000302} +{"id": "g0087-plano_troca-regionalismo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_pacote_adicional": 0.0026847579862564123, "plano_troca": 0.9558400510401034, "conta_debito_automatico_digital": 0.00046654098248185264, "desconto_retencao": 0.032707047953519156, "plano_consulta": 0.0014370473949513747, "recarga_saldo": 0.00022037835560735888, "plano_nova_linha": 0.0016283880325728627, "sem_correspondencia": 0.005015788254507416}, "confidence": 0.9558400510401034, "input_tokens": 322, "latency_ms": 112.93685800001185} +{"id": "g0087-plano_troca-regionalismo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 0.0771009718617244, "recarga_nao_creditada": 0.009208397925694573, "marketplace_compra": 0.0055851756687679745, "desconto_retencao": 0.022089798280966584, "suporte_chip_esim": 0.013398139924273657, "conta_segunda_via": 0.0012462211414293119, "plano_nova_linha": 0.5697034063683551, "roaming_cobranca": 0.0006670541084120201, "cadastro_atualizacao": 0.002054671303870699, "plano_consulta": 0.06004629726147732, "seguranca_fraude": 0.0014121535585897994, "sem_correspondencia": 0.23748771259643853}, "confidence": 0.5697034063683551, "input_tokens": 441, "latency_ms": 145.27808100001494} +{"id": "g0087-plano_troca-regionalismo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 0.0004303944673329365, "plano_consulta": 0.00012331007943297272, "marketplace_compra": 2.1428078770255295e-05, "roaming_duvida": 2.1428078770255295e-05, "seguranca_perda_roubo": 3.532892925875775e-05, "plano_nova_linha": 3.1177670642484e-05, "desconto_retencao": 3.1177670642484e-05, "plano_troca": 0.9991919227613649, "recarga_nao_creditada": 1.0121907700568416e-05, "reclamacao_atendimento": 5.4178667751436175e-06, "marketplace_pedido": 2.258502886235456e-06, "sem_correspondencia": 9.603398642299627e-05}, "confidence": 0.9991919227613649, "input_tokens": 428, "latency_ms": 143.5762490000343} +{"id": "g0087-plano_troca-regionalismo-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 213, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0052169583900108394, "plano_troca": 0.9941762930883077, "plano_nova_linha": 0.00042823402226497696, "sem_correspondencia": 0.00017851449941642966}, "confidence": 0.9941762930883077, "input_tokens": 243, "latency_ms": 78.07618800001137} +{"id": "g0089-plano_troca-longo_contexto-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"vas_consulta": 0.0005526448395274648, "plano_consulta": 2.7514566408701088e-05, "seguranca_fraude": 3.5329402597914946e-05, "conta_contestacao": 8.391468643209964e-06, "desconto_retencao": 6.600401358205006e-05, "roaming_pacote": 5.767366431788835e-06, "marketplace_compra": 8.391468643209964e-06, "suporte_chip_esim": 3.087048795071763e-06, "suporte_sem_sinal": 1.4727486121001966e-05, "plano_nova_linha": 2.142836586496658e-05, "plano_troca": 0.999205309995921, "sem_correspondencia": 5.1403977463556224e-05}, "confidence": 0.999205309995921, "input_tokens": 463, "latency_ms": 154.98179200000095} +{"id": "g0089-plano_troca-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"troca_numero": 0.024693504577233762, "plano_consulta": 0.007074807512666534, "negociacao_religacao": 0.0009574710785712408, "desconto_retencao": 0.9266169231010372, "conta_debito_automatico_digital": 0.011664385632242381, "bonus_nao_recebido": 0.0009574710785712408, "plano_nova_linha": 0.006243495716310442, "sem_correspondencia": 0.021791941303367326}, "confidence": 0.9266169231010372, "input_tokens": 334, "latency_ms": 113.82726800002274} +{"id": "g0089-plano_troca-longo_contexto-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"marketplace_pedido": 0.0010318931149354423, "plano_consulta": 9.598101100572063e-05, "desconto_retencao": 8.470294491948641e-05, "conta_contestacao": 3.116047204255612e-05, "plano_troca": 0.9986407365509584, "plano_nova_linha": 5.821542592518527e-05, "cadastro_atualizacao": 1.4719164760525001e-05, "sem_correspondencia": 4.2591315452651054e-05}, "confidence": 0.9986407365509584, "input_tokens": 346, "latency_ms": 115.95188299997972} +{"id": "g0089-plano_troca-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.8658110104930903, "portabilidade": 0.013994531582479493, "plano_nova_linha": 0.02036192330411093, "conta_debito_automatico_digital": 0.0010137604676429732, "internet_consumo": 0.006610548640841095, "fidelidade_pontos": 0.0002563187868816801, "plano_consulta": 0.04310619197306886, "sem_correspondencia": 0.048845714751884615}, "confidence": 0.8658110104930903, "input_tokens": 340, "latency_ms": 115.84236300001294} +{"id": "g0089-plano_troca-longo_contexto-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9974044152628798, "desconto_retencao": 0.0008026442574060771, "plano_nova_linha": 0.0006250999761956191, "sem_correspondencia": 0.0011678405035184438}, "confidence": 0.9974044152628798, "input_tokens": 235, "latency_ms": 78.91067399998519} +{"id": "g0089-plano_troca-longo_contexto-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 196, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0031668804867161227, "plano_nova_linha": 0.0010281355638414008, "plano_troca": 0.9950042711672192, "sem_correspondencia": 0.0008007127822232433}, "confidence": 0.9950042711672192, "input_tokens": 238, "latency_ms": 78.25927699997237} +{"id": "g0089-plano_troca-longo_contexto-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 171, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"conta_segunda_via": 0.002626198598509809, "plano_nova_linha": 0.0010947624518516672, "plano_consulta": 0.00019024118839974227, "plano_troca": 0.05977200459685017, "portabilidade": 0.00040274059900266936, "desconto_retencao": 0.9349914648885305, "recarga_saldo": 6.998582207628827e-05, "sem_correspondencia": 0.0008526018547792496}, "confidence": 0.9349914648885305, "input_tokens": 335, "latency_ms": 116.58809499999734} +{"id": "g0089-plano_troca-longo_contexto-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 0.0013140213278188696, "plano_troca": 0.9903834101636201, "desconto_retencao": 0.0003322366214045393, "negociacao_religacao": 0.00012222302261898996, "plano_nova_linha": 0.0016872367829892031, "roaming_cobranca": 0.0002015116971611916, "plano_consulta": 0.0040474706337853255, "sem_correspondencia": 0.0019118897506016643}, "confidence": 0.9903834101636201, "input_tokens": 331, "latency_ms": 115.49568199995974} +{"id": "g0089-plano_troca-longo_contexto-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.00218245457418312, "plano_troca": 0.9976975705373611, "desconto_retencao": 7.467948882923472e-05, "sem_correspondencia": 4.5295399626597966e-05}, "confidence": 0.9976975705373611, "input_tokens": 229, "latency_ms": 76.71254100000624} +{"id": "g0089-plano_troca-longo_contexto-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"reclamacao_atendimento": 0.002797761902764398, "desconto_retencao": 0.0002602323943186845, "plano_troca": 0.9960722320693282, "roaming_pacote": 4.522160937430901e-05, "plano_nova_linha": 9.573414779666406e-05, "fidelidade_pontos": 2.0066967517386965e-05, "plano_consulta": 0.00015783892580470982, "sem_correspondencia": 0.0005509119830958111}, "confidence": 0.9960722320693282, "input_tokens": 343, "latency_ms": 116.13104499997462} +{"id": "g0089-plano_troca-longo_contexto-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 169, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0011683963613858645, "beneficios_consulta": 0.00017917938526206432, "atendimento_humano": 5.133575337604147e-05, "vas_consulta": 3.528251291401076e-05, "plano_nova_linha": 0.0005519113614629857, "cancelamento_linha": 5.133575337604147e-05, "plano_troca": 0.9978791505452697, "marketplace_compra": 5.7597119013110914e-06, "vas_cancelamento": 4.774968878517092e-06, "plano_consulta": 3.113670836201548e-05, "negociacao_divida": 1.7566128826398963e-06, "sem_correspondencia": 3.998032492882162e-05}, "confidence": 0.9978791505452697, "input_tokens": 427, "latency_ms": 144.0619310000102} +{"id": "g0089-plano_troca-longo_contexto-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"desconto_retencao": 0.01682418298679443, "plano_nova_linha": 0.014847289374362532, "recarga_nao_creditada": 0.0005756918839392506, "suporte_chip_esim": 0.00034917477815688246, "plano_troca": 0.23225068216117162, "seguranca_perda_roubo": 0.00030814566018411203, "roaming_pacote": 0.7153824643655471, "fidelidade_resgate": 0.00012067157436413516, "plano_consulta": 8.82852097743982e-05, "reclamacao_atendimento": 0.0001755761046882785, "marketplace_compra": 1.353897541785039e-05, "sem_correspondencia": 0.019064296925599324}, "confidence": 0.7153824643655471, "input_tokens": 446, "latency_ms": 145.8705860000009} +{"id": "g0090-plano_troca-indireto_multiplo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_consumo": 0.057714441505388056, "plano_nova_linha": 0.33212367953108235, "roaming_duvida": 0.0011978250191947038, "suporte_sem_sinal": 0.0004406551986825198, "marketplace_compra": 0.0007265175991124616, "plano_troca": 0.5475793749460882, "plano_consulta": 0.0028734328450418403, "cancelamento_linha": 0.0009328670629313559, "desconto_retencao": 0.010029266094431328, "conta_pagamento_confirmacao": 0.0013573135675452202, "cadastro_atualizacao": 7.657439157700086e-05, "sem_correspondencia": 0.04494805223892502}, "confidence": 0.5475793749460882, "input_tokens": 418, "latency_ms": 143.13343399999212} +{"id": "g0090-plano_troca-indireto_multiplo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["marketplace_compra"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"reclamacao_atendimento": 0.07185333101440175, "parceiros_ofertas": 0.018167367170905994, "plano_nova_linha": 0.02058632400600917, "negociacao_religacao": 0.0009044999514019835, "suporte_chip_esim": 0.195317604010701, "desconto_retencao": 0.02332736120174176, "roaming_cobranca": 0.0004272555239981703, "atendimento_humano": 0.00054860695223389, "beneficios_consulta": 0.00405368754631958, "plano_consulta": 0.41348737093540183, "marketplace_pedido": 0.0009044999514019835, "cancelamento_linha": 0.0024586857817381013, "fidelidade_resgate": 0.04358124826271531, "plano_troca": 0.0075732853711049, "conta_segunda_via": 0.0014912683092236825, "sem_correspondencia": 0.195317604010701}, "confidence": 0.41348737093540183, "input_tokens": 518, "latency_ms": 179.9579030000018} +{"id": "g0090-plano_troca-indireto_multiplo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"vas_cancelamento": 0.0014971896146259557, "plano_troca": 0.9958431452493671, "vas_consulta": 0.00015780262440365228, "negociacao_religacao": 8.446565816234458e-05, "conta_segunda_via": 0.0001228968074562872, "plano_consulta": 0.00010845605191770883, "desconto_retencao": 0.00026017254342660463, "roaming_duvida": 4.5211208848773275e-05, "plano_nova_linha": 3.10731791229414e-05, "internet_pacote_adicional": 0.00013926032725594342, "recarga_saldo": 1.3788639651472813e-05, "sem_correspondencia": 0.0016965380957611198}, "confidence": 0.9958431452493671, "input_tokens": 423, "latency_ms": 142.62906299995848} +{"id": "g0090-plano_troca-indireto_multiplo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 66, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0008039479883242185, "cancelamento_linha": 1.776152455512001e-05, "plano_consulta": 6.599206951527967e-05, "negociacao_divida": 1.776152455512001e-05, "plano_troca": 0.9990244940986412, "suporte_sem_sinal": 4.218731860716198e-06, "conta_debito_automatico_digital": 2.723818009265812e-06, "conta_explicacao": 1.7586290839402258e-06, "bonus_nao_recebido": 4.490816689392623e-06, "parceiros_ofertas": 9.999997720443292e-07, "negociacao_religacao": 9.999997720443292e-07, "plano_nova_linha": 1.2994608958445348e-05, "internet_problema_conexao": 1.4724821039470669e-05, "atendimento_humano": 2.899489177964132e-06, "seguranca_fraude": 9.50705900604866e-06, "sem_correspondencia": 1.4724821039470669e-05}, "confidence": 0.9990244940986412, "input_tokens": 513, "latency_ms": 180.81600499999695} +{"id": "g0090-plano_troca-indireto_multiplo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"desconto_retencao": 0.0695961125075709, "marketplace_compra": 0.005041525480576865, "plano_troca": 0.13002265584526745, "fidelidade_pontos": 0.010672909526134445, "plano_consulta": 0.453823661140014, "conta_explicacao": 0.004449130620910397, "bonus_nao_recebido": 0.0021016204940939344, "parceiros_ofertas": 0.00046893491741840183, "plano_nova_linha": 0.004449130620910397, "reclamacao_atendimento": 0.006473446855939575, "recarga_realizar": 0.00099273522796502, "sem_correspondencia": 0.3119081367631988}, "confidence": 0.453823661140014, "input_tokens": 431, "latency_ms": 144.80493400003525} +{"id": "g0090-plano_troca-indireto_multiplo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"recarga_saldo": 0.0024712762563492037, "plano_consulta": 0.0001579834055193238, "plano_nova_linha": 0.00022986449868276187, "desconto_retencao": 4.2520656755328e-05, "plano_troca": 0.9969839984862024, "suporte_chip_esim": 3.110877703527356e-05, "cadastro_atualizacao": 2.1380728932642327e-05, "sem_correspondencia": 6.186719052292966e-05}, "confidence": 0.9969839984862024, "input_tokens": 320, "latency_ms": 107.13851399998475} +{"id": "g0090-plano_troca-indireto_multiplo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"atendimento_humano": 0.029157886494548806, "reclamacao_atendimento": 0.003073218626388301, "parceiros_ofertas": 0.0006051526279908524, "cadastro_atualizacao": 0.0005340453197928552, "plano_consulta": 0.0018640013209044494, "seguranca_fraude": 0.0009977280097886003, "recarga_realizar": 0.0544741035707084, "plano_troca": 0.852118349377732, "conta_segunda_via": 0.00020913515213129264, "negociacao_religacao": 6.789624315078797e-05, "desconto_retencao": 7.69365228953645e-05, "conta_contestacao": 0.00041591491325029454, "conta_explicacao": 0.0374394673558969, "conta_debito_automatico_digital": 0.0002858538607662047, "plano_nova_linha": 0.003073218626388301, "sem_correspondencia": 0.015607091977666765}, "confidence": 0.852118349377732, "input_tokens": 528, "latency_ms": 182.4720989999946} +{"id": "g0090-plano_troca-indireto_multiplo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.001926622351470536, "plano_troca": 0.9980150863544156, "plano_nova_linha": 4.530981482239072e-05, "sem_correspondencia": 1.2981479291461884e-05}, "confidence": 0.9980150863544156, "input_tokens": 209, "latency_ms": 74.76682700001902} +{"id": "g0090-plano_troca-indireto_multiplo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.031453463864442414, "plano_nova_linha": 0.00795268109014482, "plano_troca": 0.005465792450900235, "plano_consulta": 0.0008382064200890659, "atendimento_humano": 0.0033151707010968512, "conta_debito_automatico_digital": 0.0015659757558251326, "cancelamento_linha": 0.004823544908089722, "parceiros_ofertas": 0.0004486595658106623, "desconto_retencao": 0.01157108270935723, "fidelidade_resgate": 0.001076278347825203, "conta_explicacao": 0.0005760902859409768, "roaming_pacote": 0.0022784812802258167, "vas_consulta": 0.0025818575380296064, "beneficios_consulta": 0.0013819687540382502, "conta_vencimento": 0.005465792450900235, "sem_correspondencia": 0.9192049538772837}, "confidence": 0.9192049538772837, "input_tokens": 496, "latency_ms": 159.90820499996516} +{"id": "g0090-plano_troca-indireto_multiplo-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5888167778215264, "plano_troca": 0.16869883131762808, "desconto_retencao": 0.025870803683493038, "sem_correspondencia": 0.21661358717735243}, "confidence": 0.5888167778215264, "input_tokens": 218, "latency_ms": 76.21004399999265} +{"id": "g0090-plano_troca-indireto_multiplo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 0.0007095165772236445, "suporte_chip_esim": 3.532475033836641e-05, "suporte_configuracao": 3.532475033836641e-05, "marketplace_pedido": 5.4172259169455556e-06, "reclamacao_atendimento": 2.751094322532163e-05, "desconto_retencao": 2.1425544126913447e-05, "plano_nova_linha": 1.220790705402978e-05, "plano_consulta": 4.218939786191908e-06, "vas_consulta": 1.220790705402978e-05, "conta_explicacao": 1.0120710419830598e-05, "plano_troca": 0.9990737322702151, "portabilidade": 8.39036363471135e-06, "troca_numero": 7.882017200202996e-06, "roaming_duvida": 3.086642285162803e-06, "internet_problema_conexao": 1.220790705402978e-05, "sem_correspondencia": 2.1425544126913447e-05}, "confidence": 0.9990737322702151, "input_tokens": 524, "latency_ms": 181.43664000001536} +{"id": "g0090-plano_troca-indireto_multiplo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.060154056204826466, "plano_consulta": 0.11238257232781775, "negociacao_religacao": 0.002994894108874025, "troca_numero": 0.004357545216102336, "portabilidade": 0.060154056204826466, "desconto_retencao": 0.060154056204826466, "plano_nova_linha": 0.05308576827865902, "sem_correspondencia": 0.6467170514540674}, "confidence": 0.6467170514540674, "input_tokens": 306, "latency_ms": 105.66688400001567} +{"id": "g0093-plano_nova_linha-erros_digitacao-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 0.0007080596557216139, "fidelidade_pontos": 0.00017902551715830083, "internet_consumo": 5.129166942622945e-05, "roaming_pacote": 2.138154890970041e-05, "negociacao_divida": 5.812107586554693e-05, "plano_troca": 0.0004866418101218921, "troca_numero": 1.2968564965878527e-05, "beneficios_consulta": 1.14447184133549e-05, "conta_segunda_via": 2.2760540337457285e-05, "marketplace_pedido": 6.941572609477471e-06, "recarga_saldo": 6.941572609477471e-06, "internet_problema_conexao": 0.00042945989010073057, "fidelidade_resgate": 8.456566639274393e-05, "plano_nova_linha": 0.9970222340397521, "plano_consulta": 9.582545405550309e-05, "sem_correspondencia": 0.0008023367035599764}, "confidence": 0.9970222340397521, "input_tokens": 520, "latency_ms": 183.0506090000199} +{"id": "g0093-plano_nova_linha-erros_digitacao-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 0.02540832200199985, "bonus_nao_recebido": 0.002085642076569735, "conta_vencimento": 0.0004653696505573087, "plano_consulta": 0.000362430248271698, "portabilidade": 0.0034386424547077073, "cadastro_atualizacao": 0.1462147977855236, "vas_consulta": 0.0005975464594706769, "plano_nova_linha": 0.5782907432680635, "vas_contratacao": 0.001265005864626268, "conta_contestacao": 0.0005975464594706769, "plano_troca": 0.00020650653062817786, "sem_correspondencia": 0.24106744720011072}, "confidence": 0.5782907432680635, "input_tokens": 417, "latency_ms": 143.54208299999982} +{"id": "g0093-plano_nova_linha-erros_digitacao-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.13792469868886992, "conta_vencimento": 0.009991231662044077, "plano_consulta": 0.002229345120831958, "roaming_duvida": 0.0008201302372299423, "seguranca_perda_roubo": 0.0015322050002727692, "plano_nova_linha": 0.6181356146435791, "portabilidade": 0.0019673901639262834, "sem_correspondencia": 0.22739938448324593}, "confidence": 0.6181356146435791, "input_tokens": 316, "latency_ms": 107.3244799999884} +{"id": "g0093-plano_nova_linha-erros_digitacao-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9542689499478016, "negociacao_divida": 0.0012661053687274188, "recarga_realizar": 0.00036274526147084523, "marketplace_pedido": 7.142877710860752e-05, "beneficios_consulta": 0.00013344652407748327, "negociacao_religacao": 4.069889038801789e-05, "parceiros_ofertas": 2.9775944288660135e-05, "desconto_retencao": 0.0001713487286841212, "suporte_configuracao": 9.171636529037559e-05, "plano_consulta": 6.303567455375158e-05, "vas_consulta": 0.00011776614415905963, "internet_problema_conexao": 0.00019416354684337924, "plano_troca": 0.03265328783046319, "conta_pagamento_confirmacao": 0.00019416354684337924, "seguranca_perda_roubo": 0.0009860438526158237, "sem_correspondencia": 0.009355323596684173}, "confidence": 0.9542689499478016, "input_tokens": 516, "latency_ms": 180.624196999986} +{"id": "g0093-plano_nova_linha-erros_digitacao-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0017001397291380458, "plano_nova_linha": 0.997957251569216, "plano_troca": 0.0002030527343191335, "sem_correspondencia": 0.00013955596732673217}, "confidence": 0.997957251569216, "input_tokens": 219, "latency_ms": 76.95454299999938} +{"id": "g0093-plano_nova_linha-erros_digitacao-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"reclamacao_atendimento": 0.005192824580428836, "parceiros_ofertas": 0.0002929591159481173, "plano_consulta": 0.0003319661690484341, "suporte_chip_esim": 0.00020134765951522232, "plano_nova_linha": 0.9895772030525742, "troca_numero": 8.393419200305621e-05, "marketplace_pedido": 4.492673551314308e-05, "plano_troca": 5.4191987383689015e-05, "conta_pagamento_confirmacao": 5.0908660848060534e-05, "conta_explicacao": 1.3701880185947849e-05, "roaming_cobranca": 1.5526264336813807e-05, "atendimento_humano": 5.76870702876835e-05, "bonus_nao_recebido": 0.00014730909455316367, "desconto_retencao": 0.00022815678890830023, "roaming_pacote": 0.00013838408769446738, "sem_correspondencia": 0.0035689726607709676}, "confidence": 0.9895772030525742, "input_tokens": 515, "latency_ms": 180.41261700000177} +{"id": "g0093-plano_nova_linha-erros_digitacao-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"suporte_chip_esim": 0.005823963570796146, "conta_vencimento": 0.0005417129967191154, "plano_consulta": 0.0002899580724711768, "beneficios_consulta": 0.0002258195738984276, "troca_numero": 0.0006138412442384602, "conta_contestacao": 0.00012087250771242206, "plano_nova_linha": 0.9794400745302587, "negociacao_divida": 3.9241557864628975e-05, "plano_troca": 0.00032856554127495266, "portabilidade": 0.0001992850745083355, "recarga_nao_creditada": 4.7334354130719254e-05, "sem_correspondencia": 0.012329330976127054}, "confidence": 0.9794400745302587, "input_tokens": 409, "latency_ms": 142.1030139999857} +{"id": "g0093-plano_nova_linha-erros_digitacao-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 0.004474904724016741, "plano_nova_linha": 0.966310354706339, "suporte_chip_esim": 0.0004162309771708022, "marketplace_compra": 0.00013513041372947788, "fidelidade_pontos": 0.00013513041372947788, "bonus_nao_recebido": 4.387042223242962e-05, "recarga_realizar": 7.233009828920251e-05, "cancelamento_linha": 0.00013513041372947788, "plano_consulta": 0.0003241610109591969, "internet_pacote_adicional": 0.0006056124982816619, "fidelidade_resgate": 8.196073898658131e-05, "recarga_nao_creditada": 0.0006056124982816619, "conta_debito_automatico_digital": 0.00025245684917624074, "conta_pagamento_confirmacao": 0.00019661359183019582, "plano_troca": 0.003485059303234167, "sem_correspondencia": 0.022725441340013697}, "confidence": 0.966310354706339, "input_tokens": 526, "latency_ms": 183.89189900000247} +{"id": "g0093-plano_nova_linha-erros_digitacao-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.8229373447032236, "conta_contestacao": 0.015072623233638005, "plano_consulta": 0.001588642800938586, "plano_troca": 0.0982858497754386, "conta_vencimento": 0.0014019723511416182, "reclamacao_atendimento": 0.0005844290258303218, "atendimento_humano": 0.0005157568050757915, "sem_correspondencia": 0.05961338130471355}, "confidence": 0.8229373447032236, "input_tokens": 312, "latency_ms": 107.25274099996795} +{"id": "g0093-plano_nova_linha-erros_digitacao-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_explicacao": 0.017909921508796053, "suporte_sem_sinal": 0.46190296360209737, "plano_nova_linha": 0.40762793467349606, "plano_consulta": 0.002139035087219478, "plano_troca": 0.003996243654503471, "recarga_nao_creditada": 0.0027465754191766897, "conta_segunda_via": 0.0006128438131406355, "sem_correspondencia": 0.10306448224157033}, "confidence": 0.46190296360209737, "input_tokens": 322, "latency_ms": 114.22347999996418} +{"id": "g0093-plano_nova_linha-erros_digitacao-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 73, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.001167207035825941, "internet_consumo": 0.0004865642823373668, "atendimento_humano": 0.00010856716624044248, "plano_nova_linha": 0.9968633966293204, "plano_troca": 0.0003789366440989174, "plano_consulta": 0.00010856716624044248, "suporte_chip_esim": 8.455219408389999e-05, "sem_correspondencia": 0.0008022088818525593}, "confidence": 0.9968633966293204, "input_tokens": 317, "latency_ms": 107.40113299999621} +{"id": "g0093-plano_nova_linha-erros_digitacao-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.0031587525333246352, "marketplace_compra": 0.0003329300675952411, "conta_debito_automatico_digital": 0.00015726502833379705, "seguranca_fraude": 2.411737320599618e-05, "atendimento_humano": 6.555781733602449e-05, "plano_consulta": 2.128350715276834e-05, "suporte_chip_esim": 1.9994004641794628e-05, "conta_explicacao": 1.6575612037081832e-05, "negociacao_divida": 6.555781733602449e-05, "internet_consumo": 0.00010808656790257719, "plano_nova_linha": 0.9924505441243764, "sem_correspondencia": 0.0035793355467577293}, "confidence": 0.9924505441243764, "input_tokens": 438, "latency_ms": 146.81489399998782} +{"id": "g0095-plano_nova_linha-emocional-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0011683802919285372, "conta_pagamento_confirmacao": 0.00010867629605753878, "recarga_realizar": 5.8170229473910916e-05, "bonus_nao_recebido": 4.5303020265725136e-05, "plano_troca": 0.00033474655819443514, "beneficios_consulta": 3.9979775062229584e-05, "plano_nova_linha": 0.9978654262844302, "sem_correspondencia": 0.00037931754458746855}, "confidence": 0.9978654262844302, "input_tokens": 335, "latency_ms": 115.02653100001226} +{"id": "g0095-plano_nova_linha-emocional-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5810756542376531, "internet_consumo": 0.007314662989158972, "conta_debito_automatico_digital": 0.0007709598069887244, "recarga_saldo": 0.00028362026296065493, "marketplace_compra": 0.0006004241013993977, "plano_troca": 0.24222837081151866, "seguranca_perda_roubo": 0.00012585572877327916, "plano_consulta": 0.00013397272590222467, "fidelidade_resgate": 0.00028362026296065493, "cadastro_atualizacao": 0.0005298724097221075, "seguranca_fraude": 0.00017202438520139664, "sem_correspondencia": 0.16648096227776085}, "confidence": 0.5810756542376531, "input_tokens": 441, "latency_ms": 146.21484399998508} +{"id": "g0095-plano_nova_linha-emocional-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0035401918257864603, "vas_consulta": 0.001302363790510031, "suporte_configuracao": 0.0004228156179872545, "portabilidade": 0.0002905966411480194, "bonus_nao_recebido": 0.0010142819398930554, "suporte_sem_sinal": 0.0003731334732381437, "plano_troca": 0.0002905966411480194, "plano_nova_linha": 0.9815970751859366, "internet_consumo": 7.821302491795433e-05, "roaming_pacote": 0.00012895147782803043, "troca_numero": 5.7221871417168527e-05, "sem_correspondencia": 0.010904558510189342}, "confidence": 0.9815970751859366, "input_tokens": 425, "latency_ms": 144.07771100002265} +{"id": "g0095-plano_nova_linha-emocional-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9972932480171873, "plano_consulta": 0.0005515873079322733, "plano_troca": 0.00022993579921367876, "sem_correspondencia": 0.0019252288756667461}, "confidence": 0.9972932480171873, "input_tokens": 230, "latency_ms": 76.90085100000488} +{"id": "g0095-plano_nova_linha-emocional-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 131, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.0027654140848563445, "vas_contratacao": 0.0024404693642495374, "recarga_nao_creditada": 0.00020032592440609042, "portabilidade": 0.004559397023996384, "conta_debito_automatico_digital": 0.00015601398679696628, "recarga_realizar": 8.889409009470838e-05, "atendimento_humano": 4.199059489708658e-05, "fidelidade_resgate": 3.9446513361632014e-05, "beneficios_consulta": 0.00013768186010819673, "plano_nova_linha": 0.9845556111751731, "roaming_cobranca": 2.1114197092040586e-05, "negociacao_divida": 9.462726633636204e-05, "plano_consulta": 4.7581577650989424e-05, "desconto_retencao": 6.50363056342795e-05, "reclamacao_atendimento": 0.00022699901134994336, "sem_correspondencia": 0.004559397023996384}, "confidence": 0.9845556111751731, "input_tokens": 530, "latency_ms": 182.17025699999567} +{"id": "g0095-plano_nova_linha-emocional-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9998015394631042, "plano_troca": 9.609257769132466e-05, "plano_consulta": 2.7530984451225006e-05, "sem_correspondencia": 7.483697475335345e-05}, "confidence": 0.9998015394631042, "input_tokens": 231, "latency_ms": 78.24215799996637} +{"id": "g0095-plano_nova_linha-emocional-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.015303955096414138, "plano_troca": 0.028591552241599972, "plano_nova_linha": 0.9468221746811454, "sem_correspondencia": 0.009282317980840586}, "confidence": 0.9468221746811454, "input_tokens": 233, "latency_ms": 77.71332899994832} +{"id": "g0095-plano_nova_linha-emocional-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_divida": 0.007530668010322541, "plano_consulta": 0.0007004612383952346, "plano_troca": 0.0008994100335040526, "cadastro_atualizacao": 0.00013792899586801, "plano_nova_linha": 0.986322865763795, "recarga_saldo": 0.00020068550481486388, "desconto_retencao": 0.0001771043363927433, "sem_correspondencia": 0.004030876116907505}, "confidence": 0.986322865763795, "input_tokens": 330, "latency_ms": 115.12602300001618} +{"id": "g0095-plano_nova_linha-emocional-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.008545804671750144, "recarga_saldo": 0.0004254705614508355, "bonus_nao_recebido": 0.00012189935677846267, "plano_nova_linha": 0.9877607186933381, "suporte_sem_sinal": 0.00022773798051495104, "plano_consulta": 6.524802384478598e-05, "plano_troca": 7.870414007652228e-05, "sem_correspondencia": 0.002774416572246196}, "confidence": 0.9877607186933381, "input_tokens": 335, "latency_ms": 115.35216300001139} +{"id": "g0095-plano_nova_linha-emocional-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"cadastro_atualizacao": 0.02240241492543732, "bonus_nao_recebido": 0.001622825494179168, "negociacao_divida": 0.0007665684843856473, "plano_consulta": 0.0002649189794206265, "plano_nova_linha": 0.8406444181835488, "suporte_chip_esim": 0.0004649472885493402, "conta_pagamento_confirmacao": 0.00020631910862326137, "roaming_duvida": 0.0001710445486857086, "reclamacao_atendimento": 0.001622825494179168, "conta_contestacao": 0.00020631910862326137, "vas_cancelamento": 0.00014180091136647754, "fidelidade_resgate": 0.0003621013124091525, "plano_troca": 0.010582151511402684, "marketplace_compra": 0.004411297051587303, "conta_explicacao": 0.002361197161454229, "sem_correspondencia": 0.11376885043614808}, "confidence": 0.8406444181835488, "input_tokens": 561, "latency_ms": 187.46697200003837} +{"id": "g0095-plano_nova_linha-emocional-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 0.03532197804090138, "plano_troca": 0.03532197804090138, "cancelamento_linha": 0.0028994045188807734, "conta_segunda_via": 0.0005038409569039528, "internet_problema_conexao": 0.0006469445946329481, "plano_consulta": 0.00014435285100761075, "plano_nova_linha": 0.9109658202224759, "conta_explicacao": 0.00013560695389091697, "portabilidade": 8.224977520507852e-05, "beneficios_consulta": 9.320120553872892e-05, "conta_contestacao": 2.2137226680243042e-05, "roaming_pacote": 0.00013560695389091697, "fidelidade_resgate": 0.00013560695389091697, "vas_consulta": 9.320120553872892e-05, "conta_debito_automatico_digital": 0.0005038409569039528, "sem_correspondencia": 0.012994229542756757}, "confidence": 0.9109658202224759, "input_tokens": 522, "latency_ms": 183.90917099998205} +{"id": "g0095-plano_nova_linha-emocional-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9942396943613625, "plano_troca": 0.001494778923716915, "plano_consulta": 0.0002022963290173478, "sem_correspondencia": 0.004063230385903259}, "confidence": 0.9942396943613625, "input_tokens": 231, "latency_ms": 78.32480700000133} +{"id": "g0097-plano_nova_linha-indireto_multiplo-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 176, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 0.00647867267818348, "marketplace_compra": 0.00028465301142913075, "atendimento_humano": 0.0004693134747120545, "seguranca_perda_roubo": 8.155445321514446e-05, "cadastro_atualizacao": 0.025623647504904996, "plano_troca": 4.365295313002339e-05, "negociacao_religacao": 3.6189569239353634e-05, "recarga_realizar": 2.1950083305461187e-05, "plano_consulta": 5.2655512541990495e-05, "vas_contratacao": 6.761101643263595e-05, "plano_nova_linha": 0.9615202789607609, "recarga_saldo": 0.0001047179907723168, "parceiros_ofertas": 8.155445321514446e-05, "conta_debito_automatico_digital": 4.946527631108468e-05, "beneficios_consulta": 0.0027007125774635367, "sem_correspondencia": 0.0023833704843828304}, "confidence": 0.9615202789607609, "input_tokens": 532, "latency_ms": 184.00843800003486} +{"id": "g0097-plano_nova_linha-indireto_multiplo-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.009550345288915506, "negociacao_religacao": 0.0008883204888339421, "vas_consulta": 0.0003267948450133731, "recarga_realizar": 0.00015436695439250125, "recarga_nao_creditada": 0.0008883204888339421, "plano_consulta": 0.000370307073097117, "plano_nova_linha": 0.001880574489618835, "suporte_chip_esim": 0.000370307073097117, "suporte_configuracao": 0.000610533148105924, "conta_contestacao": 0.00010609475275358107, "seguranca_fraude": 0.00010609475275358107, "plano_troca": 0.0012924986846828297, "marketplace_pedido": 0.0005387936121287, "roaming_duvida": 0.9741617033666783, "conta_debito_automatico_digital": 0.0003267948450133731, "sem_correspondencia": 0.008428150136081317}, "confidence": 0.9741617033666783, "input_tokens": 531, "latency_ms": 183.20766800002275} +{"id": "g0097-plano_nova_linha-indireto_multiplo-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_consulta", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 0.07935806207391793, "plano_nova_linha": 0.5863811725666004, "vas_contratacao": 0.0021148207206323796, "suporte_chip_esim": 0.0018663227354797968, "plano_troca": 0.0023964058280982513, "internet_problema_conexao": 0.10189776872199413, "plano_consulta": 0.001131981959987248, "cancelamento_linha": 0.0006865817649738653, "atendimento_humano": 0.001131981959987248, "internet_consumo": 0.00164702403328413, "desconto_retencao": 0.0006865817649738653, "conta_contestacao": 0.0014534936078556323, "fidelidade_resgate": 0.0009989705734703856, "conta_explicacao": 0.00041643289085626273, "seguranca_perda_roubo": 0.0021148207206323796, "sem_correspondencia": 0.21571757807725606}, "confidence": 0.5863811725666004, "input_tokens": 531, "latency_ms": 183.41302399994674} +{"id": "g0097-plano_nova_linha-indireto_multiplo-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0019262880130810909, "plano_nova_linha": 0.997841894780904, "plano_troca": 0.0001086737332704369, "sem_correspondencia": 0.0001231434727443925}, "confidence": 0.997841894780904, "input_tokens": 225, "latency_ms": 77.74374399997441} +{"id": "g0097-plano_nova_linha-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.005181047485423762, "suporte_sem_sinal": 0.0007011785289021647, "vas_cancelamento": 0.00042528627571136377, "portabilidade": 0.0014843949573343335, "conta_explicacao": 0.0003312132845535315, "conta_pagamento_confirmacao": 0.00022763933946678573, "plano_troca": 0.0009003310527460997, "cancelamento_linha": 0.0003312132845535315, "conta_vencimento": 0.0011560479551592237, "plano_consulta": 0.001309973952059742, "internet_consumo": 0.0006187878799149836, "sem_correspondencia": 0.9873328860041745}, "confidence": 0.9873328860041745, "input_tokens": 432, "latency_ms": 145.243435999987} +{"id": "g0097-plano_nova_linha-indireto_multiplo-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.004068296176599826, "plano_troca": 0.0002947063865762656, "plano_nova_linha": 0.9954792524753514, "sem_correspondencia": 0.0001577449614724817}, "confidence": 0.9954792524753514, "input_tokens": 226, "latency_ms": 77.01238399999966} +{"id": "g0097-plano_nova_linha-indireto_multiplo-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0027781932868228675, "plano_troca": 0.002451746970402497, "conta_contestacao": 0.0002584122295023233, "desconto_retencao": 0.0001567349400378566, "fidelidade_resgate": 0.0005470586941493369, "plano_nova_linha": 0.9891053222189479, "marketplace_pedido": 0.00012206529403613241, "sem_correspondencia": 0.004580466366101163}, "confidence": 0.9891053222189479, "input_tokens": 324, "latency_ms": 115.69903600002363} +{"id": "g0097-plano_nova_linha-indireto_multiplo-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.003583232558259767, "plano_nova_linha": 0.9935310774063594, "plano_consulta": 0.00042795610042291527, "bonus_nao_recebido": 0.00015743625106949175, "conta_segunda_via": 0.0007055803256931406, "plano_troca": 0.00020215214788126, "marketplace_pedido": 7.43676191941647e-05, "sem_correspondencia": 0.0013181975911199207}, "confidence": 0.9935310774063594, "input_tokens": 335, "latency_ms": 116.44554000002927} +{"id": "g0097-plano_nova_linha-indireto_multiplo-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"internet_consumo": 0.007676900547739218, "desconto_retencao": 0.0015116713472313244, "internet_problema_conexao": 0.0007140629831690261, "beneficios_consulta": 0.00026268909120943435, "internet_pacote_adicional": 0.3264301176967462, "conta_segunda_via": 0.00019218744468261207, "plano_consulta": 0.00012408554045727048, "fidelidade_pontos": 0.00026268909120943435, "plano_nova_linha": 0.6098517477710705, "conta_debito_automatico_digital": 0.00015932898779057034, "negociacao_religacao": 4.564851928087707e-05, "plano_troca": 0.0017129480486606206, "recarga_saldo": 0.0003822103724235846, "seguranca_perda_roubo": 0.0002318223093350881, "seguranca_fraude": 0.0003822103724235846, "sem_correspondencia": 0.05005967987657061}, "confidence": 0.6098517477710705, "input_tokens": 526, "latency_ms": 184.04800199999727} +{"id": "g0097-plano_nova_linha-indireto_multiplo-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 103, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 0.013415563446808878, "plano_nova_linha": 0.9405036073016895, "vas_contratacao": 0.0018155990788526278, "fidelidade_resgate": 0.0003575126561160625, "recarga_saldo": 0.0004051149132297285, "reclamacao_atendimento": 0.00010903519971152156, "roaming_duvida": 0.0001400039677432176, "seguranca_perda_roubo": 0.00014903344788916987, "vas_consulta": 0.0004590553372405684, "plano_troca": 0.0005894387206830525, "plano_consulta": 0.00024571461558065347, "suporte_chip_esim": 0.0033919856393840883, "recarga_realizar": 0.0004590553372405684, "recarga_nao_creditada": 0.0005201778452662203, "internet_pacote_adicional": 0.0009718201565644203, "sem_correspondencia": 0.03646728233599997}, "confidence": 0.9405036073016895, "input_tokens": 523, "latency_ms": 183.6894980000352} +{"id": "g0097-plano_nova_linha-indireto_multiplo-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.007434152449461553, "internet_consumo": 0.0006102323935839055, "troca_numero": 0.00015429091174071763, "plano_consulta": 0.0001981134522390065, "vas_consulta": 0.0001361612517081365, "portabilidade": 1.961588814890815e-05, "recarga_saldo": 1.348178961870746e-05, "roaming_duvida": 3.0381681899647157e-05, "atendimento_humano": 5.3321512304262157e-05, "plano_troca": 0.0006914838928008692, "beneficios_consulta": 0.0002543827080626373, "bonus_nao_recebido": 0.013888825260641401, "marketplace_compra": 0.0006102323935839055, "plano_nova_linha": 0.9736818219083598, "negociacao_religacao": 9.358216848576116e-05, "sem_correspondencia": 0.002129920337360667}, "confidence": 0.9736818219083598, "input_tokens": 519, "latency_ms": 180.28326200004585} +{"id": "g0097-plano_nova_linha-indireto_multiplo-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.015187018150051608, "conta_contestacao": 0.0018138306567812088, "plano_nova_linha": 0.939587541989268, "seguranca_perda_roubo": 0.00040472032492972274, "fidelidade_pontos": 0.00024547528567873614, "reclamacao_atendimento": 0.00013139345207850752, "plano_consulta": 0.0001911763447112765, "plano_troca": 0.0003571644331635114, "marketplace_pedido": 0.00040472032492972274, "conta_debito_automatico_digital": 0.00024547528567873614, "recarga_saldo": 0.00014888828696587098, "sem_correspondencia": 0.041282595465763}, "confidence": 0.939587541989268, "input_tokens": 431, "latency_ms": 144.91874599997345} +{"id": "g0098-internet_pacote_adicional-curto_neutro-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.032208367601154475, "seguranca_perda_roubo": 0.0026438238102187914, "parceiros_ofertas": 0.0005899168301783509, "vas_cancelamento": 0.0004054435127599352, "roaming_duvida": 0.0005899168301783509, "bonus_nao_recebido": 0.0002786569794752542, "conta_explicacao": 0.00024591392127049105, "internet_pacote_adicional": 0.830664748611682, "fidelidade_resgate": 0.00021701827382364039, "beneficios_consulta": 9.630127524767964e-05, "internet_consumo": 0.00010912364107527084, "negociacao_divida": 0.0004054435127599352, "internet_problema_conexao": 0.0007574682036808687, "roaming_pacote": 0.0007574682036808687, "cancelamento_linha": 0.0026438238102187914, "sem_correspondencia": 0.12738656498259535}, "confidence": 0.830664748611682, "input_tokens": 500, "latency_ms": 161.42716900003506} +{"id": "g0098-internet_pacote_adicional-curto_neutro-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.031695277952307296, "internet_pacote_adicional": 0.8174319921599201, "suporte_chip_esim": 0.0008446505472538793, "conta_contestacao": 0.00039898466727712647, "suporte_configuracao": 0.0010845527708931912, "bonus_nao_recebido": 0.0022959982339982084, "fidelidade_resgate": 0.00018846701187821697, "vas_cancelamento": 0.0002742178842215523, "internet_problema_conexao": 0.00202621132984312, "desconto_retencao": 0.0007454014917179319, "marketplace_compra": 0.00202621132984312, "negociacao_divida": 0.0008446505472538793, "internet_consumo": 0.009080849171153066, "seguranca_fraude": 0.0008446505472538793, "plano_troca": 0.004860628299516879, "sem_correspondencia": 0.1253572560556684}, "confidence": 0.8174319921599201, "input_tokens": 527, "latency_ms": 184.0350709999825} +{"id": "g0098-internet_pacote_adicional-curto_neutro-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.004064670963712944, "internet_pacote_adicional": 0.9945921921291911, "bonus_nao_recebido": 0.0001785891783336471, "sem_correspondencia": 0.0011645477287620903}, "confidence": 0.9945921921291911, "input_tokens": 206, "latency_ms": 76.75038499996845} +{"id": "g0098-internet_pacote_adicional-curto_neutro-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.001318965175784704, "fidelidade_pontos": 0.00022920177986991756, "conta_explicacao": 0.0002022698608020785, "portabilidade": 0.00012268287211226724, "vas_cancelamento": 0.00010826725463925787, "bonus_nao_recebido": 5.7951285380038436e-05, "vas_consulta": 2.737424890187952e-05, "roaming_pacote": 2.0027428327290502e-05, "internet_consumo": 0.00017850252564405157, "internet_pacote_adicional": 0.9941096092016988, "internet_problema_conexao": 3.982929713385643e-05, "sem_correspondencia": 0.003585319069705851}, "confidence": 0.9941096092016988, "input_tokens": 408, "latency_ms": 143.79627699997855} +{"id": "g0098-internet_pacote_adicional-curto_neutro-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.005872508151197138, "internet_problema_conexao": 0.004573513946745539, "internet_consumo": 0.00037541688602498954, "conta_segunda_via": 9.492025372083493e-05, "roaming_pacote": 0.0002580200008420677, "bonus_nao_recebido": 6.523767272244874e-05, "internet_pacote_adicional": 0.9876040176710446, "sem_correspondencia": 0.0011563654177025131}, "confidence": 0.9876040176710446, "input_tokens": 311, "latency_ms": 108.01559700001917} +{"id": "g0098-internet_pacote_adicional-curto_neutro-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.008444818486944733, "roaming_duvida": 0.0003710394293226146, "vas_cancelamento": 0.00042044275536371877, "roaming_pacote": 8.812958916941877e-05, "recarga_saldo": 0.00025501142178215367, "internet_consumo": 4.431434038798959e-05, "conta_vencimento": 3.451204299545907e-05, "suporte_chip_esim": 3.9107268132480246e-05, "bonus_nao_recebido": 0.00013649777791177432, "plano_consulta": 0.0001546722458877863, "internet_pacote_adicional": 0.9760883027754744, "sem_correspondencia": 0.013923151866627454}, "confidence": 0.9760883027754744, "input_tokens": 406, "latency_ms": 142.56125500003236} +{"id": "g0098-internet_pacote_adicional-curto_neutro-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6221646487307224, "roaming_pacote": 0.02412394139543535, "roaming_cobranca": 0.0022438760866443997, "suporte_sem_sinal": 0.01463191008944231, "bonus_nao_recebido": 0.01658012628326444, "internet_problema_conexao": 0.13882369770997768, "internet_consumo": 0.02412394139543535, "sem_correspondencia": 0.15730785830907792}, "confidence": 0.6221646487307224, "input_tokens": 299, "latency_ms": 106.91193200000271} +{"id": "g0098-internet_pacote_adicional-curto_neutro-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.005887173723323714, "atendimento_humano": 0.0002931051206566099, "negociacao_religacao": 0.0002014480069860223, "roaming_cobranca": 9.51573006165352e-05, "suporte_chip_esim": 0.0002931051206566099, "negociacao_divida": 2.405953342575551e-05, "seguranca_fraude": 2.260183998535219e-05, "vas_cancelamento": 3.28854831332618e-05, "roaming_pacote": 0.0004264654341359994, "internet_consumo": 4.494912606037317e-05, "internet_problema_conexao": 2.260183998535219e-05, "portabilidade": 0.00048324864697768023, "internet_pacote_adicional": 0.9900703876752648, "suporte_configuracao": 8.397602305240353e-05, "bonus_nao_recebido": 0.000332131614058003, "sem_correspondencia": 0.0016867035116815098}, "confidence": 0.9900703876752648, "input_tokens": 509, "latency_ms": 162.5970679999682} +{"id": "g0098-internet_pacote_adicional-curto_neutro-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.01787085854359753, "roaming_pacote": 0.0006115071519758682, "internet_pacote_adicional": 0.9757158159844357, "sem_correspondencia": 0.005801818319990984}, "confidence": 0.9757158159844357, "input_tokens": 204, "latency_ms": 74.23407699997142} +{"id": "g0098-internet_pacote_adicional-curto_neutro-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.0008025622702571213, "internet_consumo": 0.0004867786232395206, "vas_cancelamento": 7.464991962771661e-05, "recarga_nao_creditada": 4.527746499929402e-05, "reclamacao_atendimento": 0.00010861499216026642, "plano_consulta": 3.312570103256805e-05, "roaming_duvida": 5.813741586228313e-05, "internet_pacote_adicional": 0.9973025340825079, "roaming_pacote": 2.4235280595240694e-05, "internet_problema_conexao": 1.8874455505528677e-05, "bonus_nao_recebido": 1.4699440727752122e-05, "sem_correspondencia": 0.00103051035348476}, "confidence": 0.9973025340825079, "input_tokens": 408, "latency_ms": 141.56472199999826} +{"id": "g0098-internet_pacote_adicional-curto_neutro-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.030593855583188934, "negociacao_divida": 0.003224568654825778, "internet_consumo": 0.0005603460110757727, "troca_numero": 0.00033986703576513103, "cancelamento_linha": 0.0015231783795567836, "internet_pacote_adicional": 0.03466738012744044, "recarga_saldo": 0.0025112965934458225, "bonus_nao_recebido": 0.0003851198058256659, "beneficios_consulta": 0.0007194985203608828, "negociacao_religacao": 0.0008152986353308048, "marketplace_compra": 0.005316414930044159, "roaming_pacote": 0.003224568654825778, "plano_troca": 0.0015231783795567836, "parceiros_ofertas": 0.0019557997535001584, "internet_problema_conexao": 0.018556111410024622, "sem_correspondencia": 0.8940835175252325}, "confidence": 0.8940835175252325, "input_tokens": 494, "latency_ms": 160.48355999998876} +{"id": "g0098-internet_pacote_adicional-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.05714395010671379, "conta_contestacao": 0.004690661065873744, "beneficios_consulta": 0.011252310943297896, "bonus_nao_recebido": 0.0032238410610172575, "vas_contratacao": 0.012750538738824932, "recarga_saldo": 0.007733592672950975, "roaming_pacote": 0.0013438968958181595, "conta_vencimento": 0.00038503290713742187, "internet_problema_conexao": 0.0022157113977632737, "cadastro_atualizacao": 0.0017255977716382747, "marketplace_compra": 0.0036530905112250214, "sem_correspondencia": 0.8938817759277392}, "confidence": 0.8938817759277392, "input_tokens": 402, "latency_ms": 141.31957800003647} +{"id": "g0102-internet_pacote_adicional-emocional-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.006646766379776378, "internet_pacote_adicional": 0.9864675962394087, "conta_debito_automatico_digital": 0.0001771303242266759, "internet_consumo": 0.00025772310101835184, "bonus_nao_recebido": 0.00022743983837319226, "roaming_cobranca": 6.121460205370043e-05, "conta_contestacao": 3.4879028872936786e-05, "parceiros_ofertas": 3.0780634945525384e-05, "seguranca_perda_roubo": 3.952311761184149e-05, "internet_problema_conexao": 0.0001563169624838466, "roaming_pacote": 3.4879028872936786e-05, "sem_correspondencia": 0.005865750742356079}, "confidence": 0.9864675962394087, "input_tokens": 412, "latency_ms": 142.2980859999825} +{"id": "g0102-internet_pacote_adicional-emocional-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.0021783436871568615, "fidelidade_resgate": 0.00012289374134181425, "vas_consulta": 8.446355085473979e-05, "roaming_pacote": 3.107240388779737e-05, "conta_vencimento": 8.446355085473979e-05, "negociacao_divida": 1.2168128196835494e-05, "conta_segunda_via": 1.0087732588928595e-05, "internet_problema_conexao": 0.0001084533460811835, "bonus_nao_recebido": 1.5624185878251554e-05, "recarga_saldo": 6.513129681040371e-06, "internet_consumo": 7.85633403967252e-06, "vas_contratacao": 0.0010289766981874382, "internet_pacote_adicional": 0.9958183002664613, "cadastro_atualizacao": 1.6631859292501446e-05, "conta_debito_automatico_digital": 4.5210080888294404e-05, "sem_correspondencia": 0.00042894130460853844}, "confidence": 0.9958183002664613, "input_tokens": 521, "latency_ms": 184.8181649999674} +{"id": "g0102-internet_pacote_adicional-emocional-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.012120723036726481, "vas_cancelamento": 0.0008780222318599209, "roaming_pacote": 0.00028505208396880835, "internet_pacote_adicional": 0.9628682932949494, "bonus_nao_recebido": 0.000683804401726609, "internet_problema_conexao": 0.00041474833489364276, "beneficios_consulta": 0.00010486480135520027, "sem_correspondencia": 0.022644491814519857}, "confidence": 0.9628682932949494, "input_tokens": 315, "latency_ms": 107.8439830000093} +{"id": "g0102-internet_pacote_adicional-emocional-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.00048777989521498404, "plano_nova_linha": 3.533465709556608e-05, "portabilidade": 2.428513099153792e-05, "conta_explicacao": 4.492297527746945e-06, "negociacao_religacao": 3.533465709556608e-05, "roaming_cobranca": 4.220122979610163e-06, "internet_consumo": 1.6690910164518386e-05, "cadastro_atualizacao": 1.8726682204133618e-06, "marketplace_pedido": 3.7242454580320426e-06, "conta_debito_automatico_digital": 2.1220110970688075e-06, "internet_pacote_adicional": 0.9993539205460096, "seguranca_perda_roubo": 3.7242454580320426e-06, "parceiros_ofertas": 3.9644386537251144e-06, "bonus_nao_recebido": 1.552496483413749e-06, "internet_problema_conexao": 1.147148360933675e-05, "sem_correspondencia": 9.51019394086936e-06}, "confidence": 0.9993539205460096, "input_tokens": 515, "latency_ms": 183.07529599996997} +{"id": "g0102-internet_pacote_adicional-emocional-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9996714754968525, "internet_consumo": 9.608007702865455e-05, "vas_consulta": 2.282101859460074e-05, "bonus_nao_recebido": 1.0779885883570148e-05, "plano_nova_linha": 4.538501477311671e-05, "internet_problema_conexao": 3.762549877596138e-05, "roaming_pacote": 6.960017435787901e-06, "sem_correspondencia": 0.00010887299065556142}, "confidence": 0.9996714754968525, "input_tokens": 311, "latency_ms": 108.32152099999348} +{"id": "g0102-internet_pacote_adicional-emocional-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 105, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.0031650595455582067, "internet_pacote_adicional": 0.9944321484624723, "troca_numero": 0.000139063011167323, "roaming_pacote": 7.44350660115736e-05, "conta_explicacao": 0.00015757903598306684, "bonus_nao_recebido": 0.00010830238199337867, "internet_problema_conexao": 0.0004283442300588646, "sem_correspondencia": 0.0014950682667553728}, "confidence": 0.9944321484624723, "input_tokens": 310, "latency_ms": 106.4639800000009} +{"id": "g0102-internet_pacote_adicional-emocional-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.0016988966446403848, "bonus_nao_recebido": 0.0002029042690477715, "internet_problema_conexao": 0.0002952239694538892, "desconto_retencao": 3.995421952427919e-05, "roaming_pacote": 0.00026053423861178645, "internet_consumo": 9.58451901065312e-05, "internet_pacote_adicional": 0.9972275790796595, "sem_correspondencia": 0.00017906238895584975}, "confidence": 0.9972275790796595, "input_tokens": 315, "latency_ms": 107.69831099997873} +{"id": "g0102-internet_pacote_adicional-emocional-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.0016948359646860656, "troca_numero": 0.0002293711053203864, "internet_pacote_adicional": 0.994844019106757, "bonus_nao_recebido": 5.799409755849443e-05, "internet_problema_conexao": 0.0002293711053203864, "internet_consumo": 9.561610221974813e-05, "roaming_pacote": 5.448041281252877e-05, "sem_correspondencia": 0.0027943121053254872}, "confidence": 0.994844019106757, "input_tokens": 309, "latency_ms": 106.95630700001857} +{"id": "g0102-internet_pacote_adicional-emocional-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.006688637308652249, "internet_pacote_adicional": 0.992681793068436, "bonus_nao_recebido": 0.00020197934538219645, "sem_correspondencia": 0.000427590277529527}, "confidence": 0.992681793068436, "input_tokens": 217, "latency_ms": 75.78599999999369} +{"id": "g0102-internet_pacote_adicional-emocional-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.0040561719863329146, "troca_numero": 0.00025930239977282595, "bonus_nao_recebido": 0.0001224857806981623, "desconto_retencao": 6.979029411557126e-05, "internet_pacote_adicional": 0.9925125609318018, "roaming_cobranca": 6.158971838745956e-05, "marketplace_pedido": 2.9092922958974156e-05, "roaming_pacote": 2.4118880265968666e-05, "parceiros_ofertas": 2.5674414398426952e-05, "suporte_configuracao": 2.4118880265968666e-05, "internet_consumo": 2.73302718630864e-05, "sem_correspondencia": 0.002787763519138894}, "confidence": 0.9925125609318018, "input_tokens": 402, "latency_ms": 141.7766819999997} +{"id": "g0102-internet_pacote_adicional-emocional-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9856013014835712, "internet_problema_conexao": 0.0021559940930648037, "marketplace_pedido": 0.00022724010556899032, "bonus_nao_recebido": 0.00012163286352366391, "fidelidade_resgate": 0.00010083718558878007, "suporte_sem_sinal": 6.930431655862407e-05, "seguranca_perda_roubo": 5.745529644269143e-05, "cancelamento_linha": 0.00012163286352366391, "roaming_pacote": 5.745529644269143e-05, "internet_consumo": 0.00020053868930763042, "atendimento_humano": 9.472776935944677e-05, "conta_debito_automatico_digital": 0.000545120675047926, "conta_vencimento": 0.00017697477216235835, "conta_contestacao": 0.00010734062531212822, "reclamacao_atendimento": 0.000699948801923516, "sem_correspondencia": 0.00966249516260196}, "confidence": 0.9856013014835712, "input_tokens": 510, "latency_ms": 162.78664800000797} +{"id": "g0102-internet_pacote_adicional-emocional-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0015010990652337883, "bonus_nao_recebido": 3.115431718175689e-05, "internet_pacote_adicional": 0.9984434836109671, "sem_correspondencia": 2.426300661720719e-05}, "confidence": 0.9984434836109671, "input_tokens": 216, "latency_ms": 76.74202099997274} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.017863772026380793, "internet_pacote_adicional": 0.9753289052542237, "bonus_nao_recebido": 0.0010078050547039743, "sem_correspondencia": 0.005799517664691592}, "confidence": 0.9753289052542237, "input_tokens": 213, "latency_ms": 75.97438499999498} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.0895978740197255, "internet_problema_conexao": 0.0039366558436030995, "internet_pacote_adicional": 0.8500809601984862, "atendimento_humano": 0.0004149204732826986, "conta_contestacao": 0.0007751734968662661, "roaming_pacote": 0.00014339267862136226, "cadastro_atualizacao": 5.9774961617212346e-05, "negociacao_divida": 7.210236686065959e-05, "plano_consulta": 0.0003231403895049236, "seguranca_perda_roubo": 0.00019599455362621863, "bonus_nao_recebido": 5.6153379772383404e-05, "sem_correspondencia": 0.05434385763803353}, "confidence": 0.8500809601984862, "input_tokens": 413, "latency_ms": 142.3309009999798} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.004068211947615899, "internet_pacote_adicional": 0.9954586423225218, "bonus_nao_recebido": 0.00013920655774045417, "sem_correspondencia": 0.00033393917212177983}, "confidence": 0.9954586423225218, "input_tokens": 212, "latency_ms": 75.60009200000195} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.04014020697192643, "fidelidade_resgate": 0.010149033706300747, "internet_problema_conexao": 0.0022645555162386978, "internet_consumo": 0.0012121292205824847, "roaming_pacote": 0.003294908834053594, "internet_pacote_adicional": 0.05154104598306002, "cadastro_atualizacao": 0.17989592686719047, "sem_correspondencia": 0.7115021929006475}, "confidence": 0.7115021929006475, "input_tokens": 322, "latency_ms": 114.16813199997478} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.04929553048764834, "internet_pacote_adicional": 0.8737841851860096, "roaming_pacote": 0.005195710687763877, "sem_correspondencia": 0.07172457363857815}, "confidence": 0.8737841851860096, "input_tokens": 207, "latency_ms": 75.01089400000183} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos", "fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.06781995998301517, "reclamacao_atendimento": 0.0026296652235204996, "cancelamento_linha": 0.0006648834922167215, "vas_cancelamento": 0.00045696729584565355, "roaming_pacote": 0.00040327222316624767, "vas_contratacao": 0.0003558864878426173, "internet_pacote_adicional": 0.8262162529082335, "internet_problema_conexao": 0.00040327222316624767, "recarga_realizar": 0.00021585606625399475, "recarga_saldo": 0.0020479853352934063, "bonus_nao_recebido": 0.00010853924640909616, "sem_correspondencia": 0.09867745951503704}, "confidence": 0.8262162529082335, "input_tokens": 411, "latency_ms": 143.20619299996906} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.8531268759093996, "roaming_pacote": 0.015625563785430497, "portabilidade": 0.0009989088729515571, "plano_troca": 0.0016469223063263242, "bonus_nao_recebido": 0.0057483236733729, "internet_consumo": 0.006513704078209917, "internet_problema_conexao": 0.0008815339863440183, "sem_correspondencia": 0.11545816738796513}, "confidence": 0.8531268759093996, "input_tokens": 312, "latency_ms": 106.94406100003562} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.007568367943205732, "bonus_nao_recebido": 9.52716922121514e-05, "internet_pacote_adicional": 0.9912605825492756, "troca_numero": 3.504849689046391e-05, "roaming_pacote": 8.407697328121653e-05, "internet_consumo": 0.00010795697065125816, "cancelamento_linha": 5.0995262070897714e-05, "sem_correspondencia": 0.0007977001124127562}, "confidence": 0.9912605825492756, "input_tokens": 303, "latency_ms": 106.15366799999038} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.04193191639779854, "bonus_nao_recebido": 0.0006777663037672404, "portabilidade": 0.0005278449281133385, "atendimento_humano": 0.00017136615829458612, "internet_pacote_adicional": 0.9543660182844277, "roaming_pacote": 0.00017136615829458612, "internet_consumo": 0.0005278449281133385, "sem_correspondencia": 0.0016258768411906322}, "confidence": 0.9543660182844277, "input_tokens": 300, "latency_ms": 105.793527000003} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0748030643704504, "internet_pacote_adicional": 0.4304619143996227, "roaming_pacote": 0.006957768823809824, "sem_correspondencia": 0.4877772524061171}, "confidence": 0.4877772524061171, "input_tokens": 213, "latency_ms": 75.68694300005063} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.011979869585648855, "roaming_pacote": 0.005658889698459879, "bonus_nao_recebido": 0.0007658474401458173, "internet_consumo": 0.0005964425860987935, "internet_problema_conexao": 0.003432290102047895, "internet_pacote_adicional": 0.9516789177409606, "seguranca_perda_roubo": 0.0005263587348017312, "sem_correspondencia": 0.0253613841118363}, "confidence": 0.9516789177409606, "input_tokens": 314, "latency_ms": 107.46243300002334} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.99990237172982, "bonus_nao_recebido": 7.484452223302885e-05, "roaming_pacote": 1.3844844498059034e-05, "sem_correspondencia": 8.938903448795125e-06}, "confidence": 0.99990237172982, "input_tokens": 209, "latency_ms": 75.74714200001154} +{"id": "g0105-internet_consumo-curto_neutro-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"vas_consulta": 0.00037986152528414274, "vas_contratacao": 2.5849901206828912e-05, "recarga_saldo": 7.479916928932086e-05, "internet_problema_conexao": 1.012296676163358e-05, "suporte_sem_sinal": 3.1180932780220946e-05, "atendimento_humano": 5.0901473504995985e-06, "conta_contestacao": 5.0901473504995985e-06, "plano_consulta": 4.781750912704727e-06, "internet_pacote_adicional": 1.3836455047042013e-05, "parceiros_ofertas": 3.4984037014646476e-06, "conta_segunda_via": 4.219880369392984e-06, "fidelidade_resgate": 4.536798949500873e-05, "internet_consumo": 0.9992964687909601, "conta_vencimento": 6.139889708182675e-06, "negociacao_divida": 8.933486812108447e-06, "sem_correspondencia": 8.475856297087757e-05}, "confidence": 0.9992964687909601, "input_tokens": 498, "latency_ms": 160.95496100001583} +{"id": "g0105-internet_consumo-curto_neutro-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"beneficios_consulta": 0.008404745461838522, "plano_nova_linha": 0.0004184476369230487, "plano_troca": 0.00022397887989982683, "negociacao_divida": 0.00016386644908867616, "internet_consumo": 0.9714564908397331, "plano_consulta": 0.0006899035196692348, "seguranca_perda_roubo": 4.6948523708351843e-05, "internet_pacote_adicional": 6.028309771749079e-05, "cancelamento_linha": 5.6630729462672075e-05, "internet_problema_conexao": 2.0833281107858937e-05, "reclamacao_atendimento": 9.840945179203834e-06, "roaming_pacote": 4.410405645143389e-05, "marketplace_compra": 7.271529599563828e-05, "recarga_saldo": 0.012228832489026339, "vas_consulta": 0.0003258873473100493, "sem_correspondencia": 0.005776491446888695}, "confidence": 0.9714564908397331, "input_tokens": 496, "latency_ms": 160.85930799999915} +{"id": "g0105-internet_consumo-curto_neutro-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0035780707214593606, "atendimento_humano": 0.0002937059302472042, "internet_pacote_adicional": 0.00020186093697623255, "seguranca_fraude": 0.00015720945578861744, "plano_consulta": 0.002786604279757417, "internet_problema_conexao": 0.00017814165163434947, "internet_consumo": 0.9920998431243752, "sem_correspondencia": 0.0007045638997616419}, "confidence": 0.9920998431243752, "input_tokens": 303, "latency_ms": 107.52451000001884} +{"id": "g0105-internet_consumo-curto_neutro-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.002182552190457772, "recarga_saldo": 3.9974837776240336e-05, "internet_consumo": 0.9977421953012472, "sem_correspondencia": 3.527767051885377e-05}, "confidence": 0.9977421953012472, "input_tokens": 204, "latency_ms": 74.46021300000893} +{"id": "g0105-internet_consumo-curto_neutro-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0017004794647781662, "plano_consulta": 8.466188737105924e-05, "internet_consumo": 0.9981566714403384, "sem_correspondencia": 5.818720751233783e-05}, "confidence": 0.9981566714403384, "input_tokens": 208, "latency_ms": 75.60043799998084} +{"id": "g0105-internet_consumo-curto_neutro-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0019257352669202893, "internet_consumo": 0.9975555651808227, "recarga_saldo": 0.00037919975740906996, "sem_correspondencia": 0.00013949979484799514}, "confidence": 0.9975555651808227, "input_tokens": 206, "latency_ms": 76.19253500001832} +{"id": "g0105-internet_consumo-curto_neutro-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"suporte_configuracao": 0.028429136410939932, "atendimento_humano": 0.0016038621257315033, "internet_problema_conexao": 0.005598028875286731, "plano_nova_linha": 0.0003578700129704714, "seguranca_fraude": 0.0005206977964213403, "reclamacao_atendimento": 0.0001915540143666841, "internet_consumo": 0.8308211501287476, "recarga_saldo": 0.00045951419252445705, "internet_pacote_adicional": 0.0020593997343020805, "suporte_chip_esim": 0.00021705913505834872, "plano_consulta": 0.00027870944633917697, "seguranca_perda_roubo": 0.00027870944633917697, "fidelidade_pontos": 0.00027870944633917697, "marketplace_pedido": 0.00024596022311539116, "conta_explicacao": 0.0012490890794582626, "sem_correspondencia": 0.1274105499320594}, "confidence": 0.8308211501287476, "input_tokens": 516, "latency_ms": 182.49471600000788} +{"id": "g0105-internet_consumo-curto_neutro-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0044624211929059215, "internet_consumo": 0.9636146625922831, "internet_pacote_adicional": 0.0005329602087250702, "internet_problema_conexao": 0.0003232567069985996, "plano_consulta": 0.001448736050669098, "suporte_configuracao": 0.0003232567069985996, "plano_nova_linha": 0.00019606510375239403, "sem_correspondencia": 0.029098641437667244}, "confidence": 0.9636146625922831, "input_tokens": 303, "latency_ms": 107.91457799996351} +{"id": "g0105-internet_consumo-curto_neutro-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.030747663435089275, "atendimento_humano": 0.003672284711318792, "troca_numero": 0.0008193974757471925, "internet_consumo": 0.6175833292272329, "recarga_saldo": 0.0019656323605089445, "beneficios_consulta": 0.0010521271852291724, "plano_consulta": 0.0835808147831778, "parceiros_ofertas": 0.0003415756866594463, "internet_problema_conexao": 0.0013509580474223887, "seguranca_fraude": 0.0010521271852291724, "reclamacao_atendimento": 0.00038705596094339053, "sem_correspondencia": 0.2574470339414415}, "confidence": 0.6175833292272329, "input_tokens": 395, "latency_ms": 140.2150680000318} +{"id": "g0105-internet_consumo-curto_neutro-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.001317453971312965, "plano_consulta": 0.0021721143856720418, "portabilidade": 8.422201462432093e-05, "conta_contestacao": 5.7884887689472246e-05, "conta_vencimento": 9.543604558572088e-05, "vas_consulta": 3.098354767432822e-05, "marketplace_pedido": 2.2668047718751907e-05, "conta_segunda_via": 2.7342884853676804e-05, "roaming_pacote": 2.9106349417568022e-05, "negociacao_religacao": 1.2915864260325814e-05, "internet_pacote_adicional": 4.508079586056131e-05, "recarga_saldo": 0.0016916443844820497, "troca_numero": 0.00012254230820023558, "internet_consumo": 0.9929706080253178, "internet_problema_conexao": 0.0001573474383486851, "sem_correspondencia": 0.001162649048981466}, "confidence": 0.9929706080253178, "input_tokens": 493, "latency_ms": 160.55216000000883} +{"id": "g0105-internet_consumo-curto_neutro-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"conta_pagamento_confirmacao": 0.000707900891779778, "internet_pacote_adicional": 0.000624720344332527, "plano_consulta": 0.00022982177116148103, "internet_problema_conexao": 5.128016860485706e-05, "recarga_saldo": 0.0013225329793302356, "internet_consumo": 0.9967986777635329, "roaming_cobranca": 3.5244310096711665e-05, "sem_correspondencia": 0.00022982177116148103}, "confidence": 0.9967986777635329, "input_tokens": 301, "latency_ms": 104.95939800000542} +{"id": "g0105-internet_consumo-curto_neutro-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0013242501010165702, "recarga_saldo": 5.134674863799535e-05, "troca_numero": 6.593053031546271e-05, "parceiros_ofertas": 2.0107675678198246e-05, "internet_consumo": 0.9980928796119922, "internet_problema_conexao": 1.6669848636154177e-05, "beneficios_consulta": 1.2982491171518661e-05, "seguranca_fraude": 4.214797791291526e-06, "conta_vencimento": 1.2982491171518661e-05, "conta_debito_automatico_digital": 5.411907490217674e-06, "internet_pacote_adicional": 1.3819789915031645e-05, "sem_correspondencia": 0.00037940400618383867}, "confidence": 0.9980928796119922, "input_tokens": 393, "latency_ms": 139.9393109999778} +{"id": "g0106-internet_consumo-informal_abreviado-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"negociacao_religacao": 0.0011686471080144059, "recarga_saldo": 0.00017921783850297077, "plano_nova_linha": 8.46565125633442e-05, "roaming_cobranca": 2.4254496934853058e-05, "conta_contestacao": 0.00012317449897118372, "troca_numero": 2.140451841875539e-05, "internet_consumo": 0.9980933029005493, "marketplace_compra": 6.528009290278883e-06, "suporte_sem_sinal": 8.38212984909179e-06, "internet_pacote_adicional": 7.874282274435576e-06, "internet_problema_conexao": 2.556405169071628e-06, "suporte_configuracao": 1.0110778578549037e-05, "conta_explicacao": 2.4254496934853058e-05, "plano_consulta": 8.46565125633442e-05, "conta_vencimento": 2.140451841875539e-05, "sem_correspondencia": 0.00013957499296647822}, "confidence": 0.9980933029005493, "input_tokens": 493, "latency_ms": 160.7688739999844} +{"id": "g0106-internet_consumo-informal_abreviado-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.005906801244436582, "recarga_saldo": 0.0002940823173921479, "internet_consumo": 0.9933712291911747, "sem_correspondencia": 0.00042788724699660015}, "confidence": 0.9933712291911747, "input_tokens": 208, "latency_ms": 75.21509699995477} +{"id": "g0106-internet_consumo-informal_abreviado-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.0002609342016023592, "conta_vencimento": 4.001555583543768e-05, "marketplace_pedido": 4.001555583543768e-05, "negociacao_religacao": 2.750226251055784e-05, "internet_problema_conexao": 0.0001232565893031354, "plano_consulta": 6.597449806477473e-05, "conta_debito_automatico_digital": 1.2204055010203768e-05, "recarga_saldo": 0.00015826459343946825, "internet_consumo": 0.9987584877499963, "parceiros_ofertas": 1.890201016600129e-05, "internet_pacote_adicional": 6.953660936885477e-06, "sem_correspondencia": 0.0004874892672994121}, "confidence": 0.9987584877499963, "input_tokens": 406, "latency_ms": 144.24371199999086} +{"id": "g0106-internet_consumo-informal_abreviado-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.00048718786973158995, "internet_problema_conexao": 0.00010870630739558204, "plano_consulta": 0.00015816674397541895, "internet_pacote_adicional": 4.8238131495636524e-05, "internet_consumo": 0.9981409903008376, "conta_vencimento": 7.471267960993931e-05, "recarga_saldo": 0.00042994178601491546, "sem_correspondencia": 0.0005520561809392738}, "confidence": 0.9981409903008376, "input_tokens": 304, "latency_ms": 106.78620400000227} +{"id": "g0106-internet_consumo-informal_abreviado-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.014960427840312773, "bonus_nao_recebido": 0.0010837297578807086, "internet_pacote_adicional": 0.0010837297578807086, "suporte_sem_sinal": 0.0003104937741329554, "plano_nova_linha": 0.0008440095840752798, "internet_problema_conexao": 0.0005119176898329648, "fidelidade_pontos": 0.0005800787383317675, "roaming_pacote": 0.0001661953410886584, "recarga_saldo": 0.0025997325415169767, "plano_consulta": 0.14194058734779127, "internet_consumo": 0.3404977681997953, "sem_correspondencia": 0.4954213294273606}, "confidence": 0.4954213294273606, "input_tokens": 411, "latency_ms": 142.46837600001072} +{"id": "g0106-internet_consumo-informal_abreviado-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"atendimento_humano": 0.0016940258219446595, "plano_nova_linha": 0.00015756894653785688, "conta_contestacao": 0.0001390541072631764, "internet_problema_conexao": 0.00012271481895141927, "internet_pacote_adicional": 0.00020232253223532014, "plano_consulta": 0.00015756894653785688, "recarga_saldo": 8.434057941408566e-05, "suporte_chip_esim": 2.7381377205215753e-05, "internet_consumo": 0.9943684771205685, "seguranca_perda_roubo": 3.7425905245680216e-05, "conta_pagamento_confirmacao": 8.350848231168586e-06, "conta_segunda_via": 0.00010829544762585692, "fidelidade_pontos": 3.302824545573735e-05, "plano_troca": 2.132463800899554e-05, "recarga_nao_creditada": 4.514425901930284e-05, "sem_correspondencia": 0.002792976405755428}, "confidence": 0.9943684771205685, "input_tokens": 511, "latency_ms": 162.46896900003094} +{"id": "g0106-internet_consumo-informal_abreviado-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.000804044525124008, "recarga_saldo": 4.0031019743155695e-05, "internet_consumo": 0.9991444553759532, "sem_correspondencia": 1.146907917961908e-05}, "confidence": 0.9991444553759532, "input_tokens": 215, "latency_ms": 76.06080199997223} +{"id": "g0106-internet_consumo-informal_abreviado-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.005272693897675117, "negociacao_religacao": 0.0028222696678129456, "parceiros_ofertas": 0.0005557378481670313, "seguranca_fraude": 0.0004904369296564335, "suporte_chip_esim": 0.0005557378481670313, "plano_consulta": 0.004106378136405199, "internet_problema_conexao": 0.0003819526648635658, "internet_consumo": 0.8867307704344362, "plano_nova_linha": 0.0003819526648635658, "recarga_saldo": 0.06423456156506517, "negociacao_divida": 8.522515928012698e-05, "sem_correspondencia": 0.03438228318360781}, "confidence": 0.8867307704344362, "input_tokens": 409, "latency_ms": 143.24835899998334} +{"id": "g0106-internet_consumo-informal_abreviado-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0019259278705844771, "internet_consumo": 0.99765533634895, "plano_consulta": 0.0002606459938588366, "sem_correspondencia": 0.00015808978660665515}, "confidence": 0.99765533634895, "input_tokens": 208, "latency_ms": 75.16926199997442} +{"id": "g0106-internet_consumo-informal_abreviado-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.04663870256979876, "internet_pacote_adicional": 0.002981512504743011, "beneficios_consulta": 0.0009679553911245919, "recarga_saldo": 0.0006652653626678541, "internet_consumo": 0.017157419838338676, "roaming_cobranca": 0.0004035038393028979, "vas_cancelamento": 0.00045722975131260406, "internet_problema_conexao": 0.826690783524386, "plano_nova_linha": 0.0006652653626678541, "suporte_configuracao": 0.0002299095573477776, "plano_consulta": 0.00010202174763500809, "seguranca_perda_roubo": 0.0004035038393028979, "conta_vencimento": 0.0003560908883657997, "vas_consulta": 0.00016820542539983831, "recarga_nao_creditada": 0.0033784962825489408, "sem_correspondencia": 0.09873413411505756}, "confidence": 0.826690783524386, "input_tokens": 503, "latency_ms": 161.85841300000448} +{"id": "g0106-internet_consumo-informal_abreviado-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.000552755985057, "recarga_saldo": 2.428640302539059e-05, "internet_consumo": 0.9994062658274978, "sem_correspondencia": 1.6691784419747585e-05}, "confidence": 0.9994062658274978, "input_tokens": 214, "latency_ms": 77.49741700001778} +{"id": "g0106-internet_consumo-informal_abreviado-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9996794732851098, "plano_consulta": 0.00015841053402777474, "recarga_saldo": 9.608084570929678e-05, "sem_correspondencia": 6.603533515316926e-05}, "confidence": 0.9996794732851098, "input_tokens": 205, "latency_ms": 75.9872969999833} +{"id": "g0108-internet_consumo-regionalismo-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9994160099093949, "plano_consulta": 0.00029587184286812633, "recarga_saldo": 0.0002033495454993904, "sem_correspondencia": 8.476870223758262e-05}, "confidence": 0.9994160099093949, "input_tokens": 210, "latency_ms": 75.92697699999462} +{"id": "g0108-internet_consumo-regionalismo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.7225589462834837, "plano_consulta": 0.01699295766468071, "marketplace_pedido": 0.0005814670358351766, "seguranca_fraude": 0.000399636059699883, "suporte_sem_sinal": 0.0003526775848462591, "reclamacao_atendimento": 0.00031123687623783956, "internet_pacote_adicional": 0.0006588884721659833, "suporte_configuracao": 0.00021390976820265982, "atendimento_humano": 0.001086323439079166, "conta_segunda_via": 0.05234199451170031, "portabilidade": 0.00024239152293472734, "conta_explicacao": 0.031747024461856635, "internet_problema_conexao": 0.010306749822827642, "suporte_chip_esim": 0.000399636059699883, "fidelidade_resgate": 0.0005814670358351766, "sem_correspondencia": 0.16122469340091444}, "confidence": 0.7225589462834837, "input_tokens": 525, "latency_ms": 184.54587100001163} +{"id": "g0108-internet_consumo-regionalismo-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_cobranca": 0.000803076835949477, "cadastro_atualizacao": 0.0001231558215509621, "marketplace_compra": 6.592056097379782e-05, "internet_consumo": 0.997941958196943, "suporte_chip_esim": 3.1138668141946736e-05, "parceiros_ofertas": 8.921377790505325e-06, "beneficios_consulta": 8.380858834694725e-06, "plano_consulta": 0.0002954354576268237, "plano_nova_linha": 1.7742278292277217e-05, "troca_numero": 3.718983564065038e-06, "internet_problema_conexao": 2.010463520077506e-05, "internet_pacote_adicional": 0.0001395538286766468, "recarga_saldo": 0.0002954354576268237, "conta_segunda_via": 2.1401272769789998e-05, "seguranca_fraude": 6.592056097379782e-05, "sem_correspondencia": 0.00015813520508449523}, "confidence": 0.997941958196943, "input_tokens": 508, "latency_ms": 162.87651499999356} +{"id": "g0108-internet_consumo-regionalismo-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_segunda_via": 0.0010304412608082188, "internet_pacote_adicional": 0.00012306865840282656, "internet_problema_conexao": 0.00013945505989017257, "negociacao_religacao": 6.188280770345997e-05, "recarga_saldo": 0.997235667892209, "marketplace_pedido": 2.4233655691233283e-05, "vas_cancelamento": 1.4698455173652539e-05, "plano_consulta": 1.7729721250218006e-05, "troca_numero": 1.380792079330751e-05, "vas_contratacao": 1.2185447331227306e-05, "roaming_pacote": 3.7163514650604927e-06, "sem_correspondencia": 0.0013231127692815148}, "confidence": 0.997235667892209, "input_tokens": 395, "latency_ms": 139.8635689999992} +{"id": "g0108-internet_consumo-regionalismo-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_pacote": 0.004041644879781833, "internet_pacote_adicional": 0.0006198063165379178, "internet_problema_conexao": 0.0021633366119184864, "plano_consulta": 0.0003317584143951794, "recarga_saldo": 0.002451381535258262, "fidelidade_resgate": 0.00012204710009162237, "internet_consumo": 0.9889578951596093, "sem_correspondencia": 0.0013121299824074128}, "confidence": 0.9889578951596093, "input_tokens": 298, "latency_ms": 104.75338000003376} +{"id": "g0108-internet_consumo-regionalismo-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9723222273851676, "internet_pacote_adicional": 0.0010046982615617044, "suporte_chip_esim": 0.00019783681775885673, "fidelidade_resgate": 8.778955571549352e-05, "recarga_saldo": 0.0021269462364168538, "conta_debito_automatico_digital": 4.699036300132253e-05, "suporte_sem_sinal": 2.219667578298365e-05, "seguranca_fraude": 2.850109587132828e-05, "plano_consulta": 0.0010046982615617044, "suporte_configuracao": 0.00019783681775885673, "internet_problema_conexao": 9.345149561000353e-05, "sem_correspondencia": 0.022866827033793072}, "confidence": 0.9723222273851676, "input_tokens": 424, "latency_ms": 142.61484999997265} +{"id": "g0108-internet_consumo-regionalismo-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9996369933875081, "recarga_saldo": 0.00020339450864726038, "plano_consulta": 8.47874456662148e-05, "sem_correspondencia": 7.482465817849425e-05}, "confidence": 0.9996369933875081, "input_tokens": 213, "latency_ms": 75.10868699995399} +{"id": "g0108-internet_consumo-regionalismo-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0009106131750491591, "roaming_duvida": 5.821355266754195e-05, "internet_pacote_adicional": 7.474768122081434e-05, "seguranca_perda_roubo": 2.749813519637429e-05, "recarga_saldo": 0.00013964705326821884, "internet_problema_conexao": 8.470021934569803e-05, "internet_consumo": 0.9986086022607261, "sem_correspondencia": 9.597792252599859e-05}, "confidence": 0.9986086022607261, "input_tokens": 304, "latency_ms": 106.9909500000108} +{"id": "g0108-internet_consumo-regionalismo-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"marketplace_compra": 0.0002958265952054448, "internet_pacote_adicional": 2.929079947595704e-05, "internet_problema_conexao": 2.4282925660351598e-05, "recarga_saldo": 6.600783556435561e-05, "reclamacao_atendimento": 4.003577605105164e-05, "plano_consulta": 1.2210221827545648e-05, "vas_contratacao": 5.089977731753286e-06, "fidelidade_pontos": 2.404335234676829e-06, "roaming_pacote": 9.50933032076811e-06, "vas_consulta": 2.900181889815884e-06, "roaming_duvida": 7.405873900298858e-06, "cancelamento_linha": 8.475573856517763e-05, "internet_consumo": 0.9992631692806397, "conta_explicacao": 9.50933032076811e-06, "suporte_chip_esim": 2.4282925660351598e-05, "sem_correspondencia": 0.00012331887195195826}, "confidence": 0.9992631692806397, "input_tokens": 509, "latency_ms": 163.2771209999646} +{"id": "g0108-internet_consumo-regionalismo-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.00043037108518056196, "internet_problema_conexao": 7.478728061887369e-05, "troca_numero": 3.117597684504705e-05, "conta_contestacao": 1.567626563178053e-05, "bonus_nao_recebido": 6.599954349888097e-05, "internet_consumo": 0.9991376394014181, "suporte_configuracao": 8.390900335909995e-06, "conta_debito_automatico_digital": 3.72343945321849e-06, "conta_vencimento": 6.138913826685379e-06, "recarga_saldo": 6.956300706219089e-06, "portabilidade": 1.758828258856707e-06, "recarga_realizar": 1.2208687949666025e-05, "plano_consulta": 6.599954349888097e-05, "internet_pacote_adicional": 8.932066912908196e-06, "cadastro_atualizacao": 2.1426914641436436e-05, "sem_correspondencia": 0.00010881485122310342}, "confidence": 0.9991376394014181, "input_tokens": 503, "latency_ms": 162.34516599996596} +{"id": "g0108-internet_consumo-regionalismo-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 55, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.0014896041160434553, "internet_pacote_adicional": 0.00017790784112139296, "recarga_saldo": 0.990797714334747, "internet_consumo": 0.00012227415181558104, "atendimento_humano": 0.00042677872466913324, "internet_problema_conexao": 0.0031534919384103035, "plano_consulta": 0.00025885438142488575, "sem_correspondencia": 0.0035733745117683432}, "confidence": 0.990797714334747, "input_tokens": 296, "latency_ms": 104.73134000000073} +{"id": "g0108-internet_consumo-regionalismo-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0013137582722279144, "internet_pacote_adicional": 0.00029313909367853903, "parceiros_ofertas": 0.00012219855463756326, "cancelamento_linha": 9.516833004192812e-05, "plano_consulta": 0.003151542261492445, "internet_problema_conexao": 0.00010783984596796402, "cadastro_atualizacao": 1.9948365672942047e-05, "fidelidade_resgate": 1.9948365672942047e-05, "internet_consumo": 0.9901851440565812, "portabilidade": 9.516833004192812e-05, "negociacao_divida": 1.0677590706718147e-05, "sem_correspondencia": 0.004585466933277937}, "confidence": 0.9901851440565812, "input_tokens": 401, "latency_ms": 140.93993199998067} +{"id": "g0114-internet_problema_conexao-erros_digitacao-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_consulta": 0.0016876504667796917, "bonus_nao_recebido": 0.00015697594613365084, "internet_problema_conexao": 0.9906262365216536, "internet_pacote_adicional": 8.94421980028408e-05, "vas_consulta": 0.00010788788480572739, "roaming_duvida": 3.091039651994051e-05, "conta_vencimento": 3.502606800025281e-05, "vas_cancelamento": 2.5625618769532797e-05, "internet_consumo": 0.00015697594613365084, "suporte_configuracao": 6.965765384424005e-05, "conta_segunda_via": 3.290394581843056e-05, "suporte_sem_sinal": 0.0024555169400408516, "beneficios_consulta": 0.0006208519106116368, "fidelidade_pontos": 4.787495867287893e-05, "cancelamento_linha": 0.0007035173820931598, "sem_correspondencia": 0.003152946162119762}, "confidence": 0.9906262365216536, "input_tokens": 515, "latency_ms": 182.29207899997846} +{"id": "g0114-internet_problema_conexao-erros_digitacao-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.012282862082011039, "suporte_sem_sinal": 0.004518612438716119, "internet_problema_conexao": 0.9757485930375115, "sem_correspondencia": 0.007449932441761445}, "confidence": 0.9757485930375115, "input_tokens": 212, "latency_ms": 76.88673299998072} +{"id": "g0114-internet_problema_conexao-erros_digitacao-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.0019813358177794647, "fidelidade_resgate": 0.0006432455619075768, "seguranca_fraude": 0.00012666256116288408, "internet_pacote_adicional": 0.00018429293904554913, "conta_vencimento": 0.00034430453835515015, "parceiros_ofertas": 5.280081106401245e-05, "conta_debito_automatico_digital": 4.377340983560817e-05, "marketplace_pedido": 5.983115737785947e-05, "internet_consumo": 0.0002088312587906029, "roaming_pacote": 6.77975834279193e-05, "suporte_configuracao": 0.00016263794787590877, "marketplace_compra": 0.0009359167700667849, "suporte_sem_sinal": 0.07434907804837607, "internet_problema_conexao": 0.9057571943082126, "recarga_nao_creditada": 0.0004420957783289521, "sem_correspondencia": 0.0146402015083931}, "confidence": 0.9057571943082126, "input_tokens": 510, "latency_ms": 163.90089200001512} +{"id": "g0114-internet_problema_conexao-erros_digitacao-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.00043009323955622814, "negociacao_religacao": 5.136731223164963e-05, "plano_nova_linha": 4.533149393852661e-05, "internet_pacote_adicional": 3.530420297712116e-05, "roaming_pacote": 0.00013963083141607524, "seguranca_fraude": 2.1413081522342018e-05, "suporte_configuracao": 3.530420297712116e-05, "marketplace_pedido": 1.4716981356182736e-05, "internet_problema_conexao": 0.9984926006644442, "suporte_chip_esim": 2.1413081522342018e-05, "suporte_sem_sinal": 3.721035617563233e-06, "sem_correspondencia": 0.000709103872440679}, "confidence": 0.9984926006644442, "input_tokens": 416, "latency_ms": 142.67812299999605} +{"id": "g0114-internet_problema_conexao-erros_digitacao-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.002177825148954275, "roaming_duvida": 0.0001577611246533302, "seguranca_perda_roubo": 0.0001577611246533302, "suporte_configuracao": 0.0001577611246533302, "conta_contestacao": 0.0002601041219055199, "plano_troca": 5.121753837193183e-05, "internet_pacote_adicional": 6.576462104974015e-05, "suporte_sem_sinal": 0.00037844926427933745, "internet_problema_conexao": 0.995581253268521, "conta_segunda_via": 7.45210786090391e-05, "fidelidade_pontos": 8.361033298156287e-06, "recarga_realizar": 0.00013922370385482615, "internet_consumo": 6.576462104974015e-05, "bonus_nao_recebido": 2.5753795639345697e-05, "vas_consulta": 7.45210786090391e-05, "sem_correspondencia": 0.0006239573518981578}, "confidence": 0.995581253268521, "input_tokens": 521, "latency_ms": 181.54978000001165} +{"id": "g0114-internet_problema_conexao-erros_digitacao-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.00457203212863933, "atendimento_humano": 0.00037529525098778057, "suporte_configuracao": 0.0014843215114044065, "internet_pacote_adicional": 0.00013806340720768091, "suporte_sem_sinal": 0.0031423086643016787, "beneficios_consulta": 0.0002008810721601124, "desconto_retencao": 7.86661581507681e-05, "suporte_chip_esim": 7.86661581507681e-05, "internet_consumo": 0.00025793640238506863, "roaming_pacote": 0.00048188864103051543, "internet_problema_conexao": 0.9872840340584023, "sem_correspondencia": 0.0019059065471796212}, "confidence": 0.9872840340584023, "input_tokens": 400, "latency_ms": 141.26877299997886} +{"id": "g0114-internet_problema_conexao-erros_digitacao-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.00017928354659579166, "seguranca_perda_roubo": 2.9267234438593138e-05, "reclamacao_atendimento": 3.530302349672652e-05, "fidelidade_resgate": 1.77514750120042e-05, "vas_cancelamento": 2.5828243739275644e-05, "beneficios_consulta": 1.0766813849903234e-05, "suporte_sem_sinal": 2.1412366131320135e-05, "roaming_pacote": 9.501679873244528e-06, "cancelamento_linha": 1.3824862640021347e-05, "internet_consumo": 8.926002191597802e-06, "fidelidade_pontos": 6.1347456087498894e-06, "internet_pacote_adicional": 0.0002031548734853556, "suporte_configuracao": 0.0003349457611616993, "cadastro_atualizacao": 1.8896346787897315e-05, "internet_problema_conexao": 0.9984592419607384, "sem_correspondencia": 0.0006257610642494033}, "confidence": 0.9984592419607384, "input_tokens": 511, "latency_ms": 162.33345000000554} +{"id": "g0114-internet_problema_conexao-erros_digitacao-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.004034489446442513, "vas_contratacao": 0.0004818510500293839, "internet_consumo": 0.0006187089952954054, "suporte_sem_sinal": 0.0007944380754926367, "internet_problema_conexao": 0.9872070183496234, "atendimento_humano": 0.0007010891409175189, "internet_pacote_adicional": 0.0002922574352575474, "sem_correspondencia": 0.005870147506941596}, "confidence": 0.9872070183496234, "input_tokens": 307, "latency_ms": 107.31355000001486} +{"id": "g0114-internet_problema_conexao-erros_digitacao-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9858107654576123, "fidelidade_pontos": 0.0005452365262980772, "bonus_nao_recebido": 0.00015621288020778632, "vas_cancelamento": 8.900741614414578e-05, "internet_consumo": 0.00022728839955511062, "plano_consulta": 4.2044126332395086e-05, "negociacao_divida": 2.8896477264388338e-05, "roaming_pacote": 3.274399851122236e-05, "conta_explicacao": 0.00013785738292718987, "conta_debito_automatico_digital": 7.37897397174971e-05, "suporte_sem_sinal": 0.0058618450837610945, "suporte_configuracao": 0.0006178339263301962, "vas_contratacao": 0.00017701238355656652, "internet_pacote_adicional": 0.0004811695456340374, "roaming_cobranca": 0.0005452365262980772, "sem_correspondencia": 0.005173060129849905}, "confidence": 0.9858107654576123, "input_tokens": 516, "latency_ms": 180.73333400002412} +{"id": "g0114-internet_problema_conexao-erros_digitacao-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0002610887642061482, "desconto_retencao": 8.47631114990684e-05, "internet_consumo": 2.0133003672338372e-05, "reclamacao_atendimento": 1.2211283999380266e-05, "internet_pacote_adicional": 0.0001088379895623408, "vas_consulta": 3.5334521853736254e-05, "negociacao_religacao": 2.9293347493729055e-05, "internet_problema_conexao": 0.9993500955632881, "parceiros_ofertas": 8.3926845730458e-06, "conta_vencimento": 3.286622501728304e-06, "conta_contestacao": 1.2090808492772962e-06, "fidelidade_pontos": 6.1402192024596815e-06, "roaming_pacote": 6.1402192024596815e-06, "roaming_cobranca": 2.4045443887121384e-06, "suporte_configuracao": 3.5334521853736254e-05, "sem_correspondencia": 3.5334521853736254e-05}, "confidence": 0.9993500955632881, "input_tokens": 498, "latency_ms": 162.67699299999094} +{"id": "g0114-internet_problema_conexao-erros_digitacao-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.990057711467779, "suporte_configuracao": 0.0004832424597811005, "conta_contestacao": 8.397494787885496e-05, "internet_pacote_adicional": 5.771508136416771e-05, "plano_consulta": 6.143738430814993e-05, "conta_pagamento_confirmacao": 3.288506208925053e-05, "internet_consumo": 4.222525555195217e-05, "suporte_sem_sinal": 0.0031511366714959553, "seguranca_perda_roubo": 6.961767698925221e-05, "conta_debito_automatico_digital": 5.4218301354841744e-05, "vas_consulta": 1.8737343568664956e-05, "sem_correspondencia": 0.005887098347838748}, "confidence": 0.990057711467779, "input_tokens": 416, "latency_ms": 142.40095600001723} +{"id": "g0114-internet_problema_conexao-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.09136396348220514, "suporte_configuracao": 0.012364767875483771, "reclamacao_atendimento": 0.002434767155872513, "atendimento_humano": 0.006618383316337164, "conta_segunda_via": 0.017990631102575826, "suporte_sem_sinal": 0.0627934725691695, "internet_pacote_adicional": 0.00584070277678511, "bonus_nao_recebido": 0.004014252399089067, "recarga_realizar": 0.0031263029118568306, "cancelamento_linha": 0.00584070277678511, "roaming_cobranca": 0.0008957007806849621, "internet_consumo": 0.009629690903922914, "roaming_pacote": 0.004014252399089067, "plano_nova_linha": 0.0035425653083888823, "conta_contestacao": 0.004548743896247572, "sem_correspondencia": 0.7649811003455066}, "confidence": 0.7649811003455066, "input_tokens": 503, "latency_ms": 162.7349060000256} +{"id": "g0115-internet_problema_conexao-regionalismo-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.0003795797269017994, "internet_pacote_adicional": 0.0001793007670869788, "troca_numero": 1.8898161814315014e-05, "fidelidade_pontos": 4.0007408874853895e-05, "suporte_sem_sinal": 0.0003349779332747446, "internet_problema_conexao": 0.998555145678081, "plano_nova_linha": 3.1157801360394085e-05, "suporte_configuracao": 1.146231455259258e-05, "conta_debito_automatico_digital": 1.0767848020782472e-05, "recarga_nao_creditada": 5.086371250016175e-06, "internet_consumo": 3.4958084280867524e-06, "sem_correspondencia": 0.0004301201803543024}, "confidence": 0.998555145678081, "input_tokens": 420, "latency_ms": 143.75031500003388} +{"id": "g0115-internet_problema_conexao-regionalismo-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0019228815181745727, "troca_numero": 0.00015783972677328023, "beneficios_consulta": 4.522183885564656e-05, "plano_nova_linha": 5.1243056744113196e-05, "internet_consumo": 0.00012292570281080724, "recarga_nao_creditada": 2.9197413619507793e-05, "suporte_configuracao": 2.4205506066128954e-05, "internet_pacote_adicional": 2.136128412885144e-05, "internet_problema_conexao": 0.9960772867321602, "vas_contratacao": 4.522183885564656e-05, "negociacao_religacao": 5.0737497032156036e-06, "sem_correspondencia": 0.0014975416321078888}, "confidence": 0.9960772867321602, "input_tokens": 416, "latency_ms": 142.80325599997923} +{"id": "g0115-internet_problema_conexao-regionalismo-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 113, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0011691852377554357, "suporte_sem_sinal": 7.474351160416089e-05, "internet_problema_conexao": 0.9985528973212516, "sem_correspondencia": 0.0002031739293888083}, "confidence": 0.9985528973212516, "input_tokens": 232, "latency_ms": 77.06110099996977} +{"id": "g0115-internet_problema_conexao-regionalismo-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.8523060144711623, "fidelidade_pontos": 0.0030738954523961835, "suporte_configuracao": 0.0005341629345172749, "portabilidade": 0.0002523207039799495, "recarga_nao_creditada": 0.00036712445802124715, "conta_explicacao": 8.191653911268638e-05, "plano_troca": 5.9931420284060225e-05, "marketplace_compra": 6.791119618498066e-05, "conta_debito_automatico_digital": 0.00015304024304411488, "vas_consulta": 6.791119618498066e-05, "internet_pacote_adicional": 0.00047139713518699314, "fidelidade_resgate": 0.0006052859029338864, "parceiros_ofertas": 0.0003239861970667989, "internet_consumo": 0.0023939521854057784, "suporte_sem_sinal": 0.10179343717986859, "sem_correspondencia": 0.03744771278465038}, "confidence": 0.8523060144711623, "input_tokens": 530, "latency_ms": 183.5488169999735} +{"id": "g0115-internet_problema_conexao-regionalismo-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.001925768500873192, "roaming_pacote": 0.00010864442439724217, "conta_explicacao": 1.8879570061412524e-05, "internet_problema_conexao": 0.9975727807946406, "suporte_configuracao": 2.7469612351038048e-05, "internet_pacote_adicional": 1.0105505640896026e-05, "portabilidade": 6.945405683749532e-06, "cancelamento_linha": 5.4090873852527215e-06, "recarga_realizar": 2.009719771712514e-05, "fidelidade_pontos": 5.081367347605994e-06, "internet_consumo": 3.492369299608119e-06, "sem_correspondencia": 0.000295326164602416}, "confidence": 0.9975727807946406, "input_tokens": 421, "latency_ms": 143.70836799997733} +{"id": "g0115-internet_problema_conexao-regionalismo-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9129238730658574, "suporte_sem_sinal": 0.018947130514575382, "suporte_configuracao": 0.0019970128639086827, "sem_correspondencia": 0.06613198355565854}, "confidence": 0.9129238730658574, "input_tokens": 231, "latency_ms": 78.66279000000986} +{"id": "g0115-internet_problema_conexao-regionalismo-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.0008018430920975837, "recarga_nao_creditada": 0.00013933943614229555, "conta_vencimento": 0.00013933943614229555, "suporte_sem_sinal": 0.0006244760280259947, "negociacao_religacao": 0.00010851766198034781, "internet_pacote_adicional": 5.808531877114188e-05, "marketplace_compra": 2.920713249463839e-05, "plano_troca": 1.5633451462023562e-05, "internet_consumo": 5.126011390117157e-05, "fidelidade_pontos": 1.5633451462023562e-05, "suporte_configuracao": 2.136839460979276e-05, "bonus_nao_recebido": 0.00010851766198034781, "vas_contratacao": 0.00020273768330478115, "reclamacao_atendimento": 0.00010851766198034781, "internet_problema_conexao": 0.9964088486607724, "sem_correspondencia": 0.0011666748148728959}, "confidence": 0.9964088486607724, "input_tokens": 533, "latency_ms": 185.8528220000153} +{"id": "g0115-internet_problema_conexao-regionalismo-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 139, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.0027078922869535494, "internet_consumo": 0.0009961779012769305, "suporte_configuracao": 0.000415268731885399, "internet_pacote_adicional": 0.000415268731885399, "suporte_sem_sinal": 0.029112585683512063, "seguranca_fraude": 0.000415268731885399, "internet_problema_conexao": 0.9640764325956573, "sem_correspondencia": 0.0018611053369439411}, "confidence": 0.9640764325956573, "input_tokens": 334, "latency_ms": 116.08511200000748} +{"id": "g0115-internet_problema_conexao-regionalismo-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.0009100637156953009, "parceiros_ofertas": 0.00023010014203296558, "plano_consulta": 6.59247944506557e-05, "conta_debito_automatico_digital": 6.59247944506557e-05, "internet_pacote_adicional": 0.0002030626626283676, "fidelidade_resgate": 4.823160995519455e-05, "internet_consumo": 6.193061307023931e-05, "internet_problema_conexao": 0.9980060469140767, "atendimento_humano": 3.756281560190008e-05, "cadastro_atualizacao": 1.7743417717115945e-05, "suporte_sem_sinal": 1.666839838241478e-05, "portabilidade": 3.756281560190008e-05, "suporte_configuracao": 8.464911166455688e-05, "negociacao_religacao": 1.3818587612452935e-05, "conta_vencimento": 4.256424639212753e-05, "sem_correspondencia": 0.00015814536066753717}, "confidence": 0.9980060469140767, "input_tokens": 527, "latency_ms": 183.60869899998988} +{"id": "g0115-internet_problema_conexao-regionalismo-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.00547376109745752, "internet_problema_conexao": 0.920545074172182, "internet_pacote_adicional": 0.0020136841736386533, "suporte_sem_sinal": 0.019105303497339455, "suporte_configuracao": 0.004262969429045709, "suporte_chip_esim": 0.0013839835434129048, "internet_consumo": 0.0013839835434129048, "sem_correspondencia": 0.04583124054351081}, "confidence": 0.920545074172182, "input_tokens": 331, "latency_ms": 114.5865469999876} +{"id": "g0115-internet_problema_conexao-regionalismo-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 129, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.00399641023906943, "internet_pacote_adicional": 0.00047730313726357257, "suporte_sem_sinal": 0.0005408553116341603, "roaming_cobranca": 0.0004212185402290128, "conta_contestacao": 0.0004212185402290128, "seguranca_perda_roubo": 0.00025548195908829555, "internet_problema_conexao": 0.9778893435184137, "internet_consumo": 5.0307380548525646e-05, "marketplace_pedido": 4.4396107511218406e-05, "recarga_saldo": 8.29428483835601e-05, "negociacao_religacao": 1.4413305844623618e-05, "sem_correspondencia": 0.015806109111784962}, "confidence": 0.9778893435184137, "input_tokens": 426, "latency_ms": 144.27149499999814} +{"id": "g0115-internet_problema_conexao-regionalismo-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0013244989666956778, "reclamacao_atendimento": 6.594292060804286e-05, "internet_consumo": 4.5321862346072116e-05, "troca_numero": 1.2984930964786889e-05, "plano_nova_linha": 7.472311847771231e-05, "fidelidade_pontos": 1.1459161356699232e-05, "portabilidade": 1.2984930964786889e-05, "internet_pacote_adicional": 1.2984930964786889e-05, "seguranca_fraude": 6.594292060804286e-05, "recarga_realizar": 2.7489099068168278e-05, "internet_problema_conexao": 0.9982804507226959, "suporte_configuracao": 1.2984930964786889e-05, "marketplace_compra": 8.924403837938944e-06, "fidelidade_resgate": 3.0841914386541594e-06, "recarga_nao_creditada": 2.011145450393448e-05, "sem_correspondencia": 2.011145450393448e-05}, "confidence": 0.9982804507226959, "input_tokens": 529, "latency_ms": 183.37897399999292} +{"id": "g0117-internet_problema_conexao-longo_contexto-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 280, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9992921289339951, "vas_consulta": 5.1408443851686395e-05, "conta_segunda_via": 1.5678689541014353e-05, "internet_consumo": 5.418410117899889e-06, "recarga_nao_creditada": 8.933448014758337e-06, "vas_contratacao": 3.286431863403427e-06, "internet_pacote_adicional": 3.498388508204044e-06, "plano_consulta": 3.498388508204044e-06, "suporte_configuracao": 1.2998090164411392e-05, "suporte_sem_sinal": 4.536779246580734e-05, "negociacao_divida": 5.090125244435861e-06, "sem_correspondencia": 0.0005526928577251465}, "confidence": 0.9992921289339951, "input_tokens": 466, "latency_ms": 156.20656400000144} +{"id": "g0117-internet_problema_conexao-longo_contexto-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 267, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0008033464746583329, "conta_debito_automatico_digital": 0.0002955346521643558, "internet_pacote_adicional": 5.1356221932855734e-05, "fidelidade_pontos": 3.1149123169283396e-05, "suporte_sem_sinal": 0.00037947400489100365, "internet_problema_conexao": 0.9982770242442699, "conta_pagamento_confirmacao": 3.315806901385209e-05, "internet_consumo": 1.6672924164704608e-05, "recarga_saldo": 1.6672924164704608e-05, "recarga_realizar": 1.6672924164704608e-05, "parceiros_ofertas": 4.215575406687104e-06, "sem_correspondencia": 7.472286199953206e-05}, "confidence": 0.9982770242442699, "input_tokens": 453, "latency_ms": 155.80821800000422} +{"id": "g0117-internet_problema_conexao-longo_contexto-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.994244282661873, "vas_consulta": 0.000294340780271206, "desconto_retencao": 6.567630544012798e-05, "internet_consumo": 3.302412029976105e-05, "suporte_configuracao": 7.442100391262543e-05, "vas_cancelamento": 2.2697123823529077e-05, "parceiros_ofertas": 1.0721362137656388e-05, "internet_pacote_adicional": 2.2697123823529077e-05, "roaming_cobranca": 0.00022923283016506354, "suporte_sem_sinal": 0.0009066334307150487, "conta_explicacao": 3.302412029976105e-05, "sem_correspondencia": 0.0040632491372387365}, "confidence": 0.994244282661873, "input_tokens": 457, "latency_ms": 154.91195100003097} +{"id": "g0117-internet_problema_conexao-longo_contexto-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 234, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0004878201905310924, "suporte_configuracao": 2.428713717719591e-05, "internet_problema_conexao": 0.9994364768024842, "sem_correspondencia": 5.141586980759805e-05}, "confidence": 0.9994364768024842, "input_tokens": 253, "latency_ms": 79.70202500001733} +{"id": "g0117-internet_problema_conexao-longo_contexto-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0008034443361359881, "troca_numero": 0.00013961769063327567, "conta_vencimento": 3.31621082394319e-05, "recarga_saldo": 2.582667586516825e-05, "internet_pacote_adicional": 4.53272277509677e-05, "beneficios_consulta": 2.1411066318031465e-05, "negociacao_divida": 7.876691111962107e-06, "recarga_nao_creditada": 1.3824023417486888e-05, "plano_troca": 6.595072722610188e-05, "seguranca_perda_roubo": 2.011383538792439e-05, "suporte_configuracao": 2.1411066318031465e-05, "internet_problema_conexao": 0.9983986316301037, "roaming_pacote": 2.011383538792439e-05, "internet_consumo": 1.2986468179026569e-05, "seguranca_fraude": 7.473196453488958e-05, "sem_correspondencia": 0.00029557065339006784}, "confidence": 0.9983986316301037, "input_tokens": 542, "latency_ms": 185.08314600001086} +{"id": "g0117-internet_problema_conexao-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 249, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"vas_cancelamento": 0.01759635433141676, "internet_pacote_adicional": 0.0006021141343664158, "suporte_sem_sinal": 0.002381407597374084, "roaming_duvida": 0.000284418578007304, "conta_explicacao": 0.0005313638585807669, "fidelidade_pontos": 0.00025099851412896087, "internet_consumo": 0.0009927183807191048, "marketplace_pedido": 0.0004689269593429258, "cadastro_atualizacao": 0.0006822846999269753, "recarga_saldo": 0.0006822846999269753, "suporte_configuracao": 0.5142408524964861, "seguranca_fraude": 0.0018546421016471294, "desconto_retencao": 0.00346492760888585, "plano_consulta": 0.0008760708961234051, "conta_vencimento": 0.0012746756324564287, "sem_correspondencia": 0.45381595951061077}, "confidence": 0.5142408524964861, "input_tokens": 562, "latency_ms": 188.77024599999004} +{"id": "g0117-internet_problema_conexao-longo_contexto-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"conta_pagamento_confirmacao": 0.0045568867264822715, "suporte_sem_sinal": 0.002439125698816126, "internet_problema_conexao": 0.984013537850514, "internet_consumo": 0.00025708195726413513, "conta_vencimento": 0.00015592808913963093, "marketplace_compra": 4.467414550374757e-05, "atendimento_humano": 9.457516677359065e-05, "vas_cancelamento": 7.365521394238112e-05, "negociacao_religacao": 0.00017668967299823898, "reclamacao_atendimento": 6.500049816335704e-05, "recarga_nao_creditada": 4.755538034562949e-05, "internet_pacote_adicional": 0.0006988212128557834, "conta_contestacao": 0.0008973041990273801, "suporte_configuracao": 0.000616707555805639, "marketplace_pedido": 0.0013055699058857, "sem_correspondencia": 0.0045568867264822715}, "confidence": 0.984013537850514, "input_tokens": 548, "latency_ms": 185.08968500003675} +{"id": "g0117-internet_problema_conexao-longo_contexto-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0013248181279738908, "suporte_configuracao": 5.820844615187571e-05, "internet_problema_conexao": 0.9985210039225692, "sem_correspondencia": 9.59695033050005e-05}, "confidence": 0.9985210039225692, "input_tokens": 264, "latency_ms": 100.01465599998483} +{"id": "g0117-internet_problema_conexao-longo_contexto-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0006262725965434482, "suporte_configuracao": 4.003626762939393e-05, "internet_problema_conexao": 0.999275438710153, "sem_correspondencia": 5.825242567412478e-05}, "confidence": 0.999275438710153, "input_tokens": 250, "latency_ms": 78.2691009999894} +{"id": "g0117-internet_problema_conexao-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 248, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_pacote_adicional": 0.04773635978489573, "conta_debito_automatico_digital": 0.005031375304734175, "suporte_configuracao": 0.013676696063016499, "conta_pagamento_confirmacao": 0.0014415131596102419, "internet_consumo": 0.009399846573393938, "roaming_duvida": 0.02895356579261243, "suporte_sem_sinal": 0.746722303606288, "sem_correspondencia": 0.14703833971544897}, "confidence": 0.746722303606288, "input_tokens": 368, "latency_ms": 119.47156399997994} +{"id": "g0117-internet_problema_conexao-longo_contexto-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.0007053866404347129, "internet_problema_conexao": 0.9932583482549414, "vas_cancelamento": 0.00020209665612563933, "internet_consumo": 0.00010817454485672086, "internet_pacote_adicional": 0.000333201055691711, "suporte_sem_sinal": 0.00405921984866429, "suporte_configuracao": 0.0004278386243753445, "sem_correspondencia": 0.0009057343749101482}, "confidence": 0.9932583482549414, "input_tokens": 348, "latency_ms": 116.90385499997547} +{"id": "g0117-internet_problema_conexao-longo_contexto-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0027999291584904903, "suporte_configuracao": 9.58083072095111e-05, "internet_problema_conexao": 0.9968438285537968, "sem_correspondencia": 0.00026043398050303577}, "confidence": 0.9968438285537968, "input_tokens": 259, "latency_ms": 99.13719000002175} +{"id": "g0119-vas_cancelamento-curto_neutro-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9997686558282821, "cancelamento_linha": 0.00015842466601174304, "conta_contestacao": 2.753007895268029e-05, "sem_correspondencia": 4.5389426753337904e-05}, "confidence": 0.9997686558282821, "input_tokens": 205, "latency_ms": 74.91202900001781} +{"id": "g0119-vas_cancelamento-curto_neutro-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.0021806642246139205, "desconto_retencao": 0.00012302465710671543, "vas_cancelamento": 0.9968791216968984, "vas_contratacao": 4.5258242106726776e-05, "recarga_saldo": 8.455352785638108e-05, "vas_consulta": 2.7450511442427075e-05, "conta_contestacao": 0.00010856887883820828, "sem_correspondencia": 0.0005513582611372547}, "confidence": 0.9968791216968984, "input_tokens": 300, "latency_ms": 105.85667999998805} +{"id": "g0119-vas_cancelamento-curto_neutro-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"fidelidade_resgate": 0.010010805910272069, "conta_debito_automatico_digital": 0.0032500328390153775, "vas_cancelamento": 0.04486531943334204, "conta_segunda_via": 0.00016180960715386157, "fidelidade_pontos": 0.0001833543060377491, "vas_consulta": 0.00016180960715386157, "conta_pagamento_confirmacao": 5.9526427855933204e-05, "cadastro_atualizacao": 5.9526427855933204e-05, "vas_contratacao": 0.0002667789411182032, "troca_numero": 4.3550464954765466e-05, "internet_pacote_adicional": 6.336555261181461e-05, "conta_vencimento": 0.0007251803478571572, "conta_contestacao": 0.9011440300490007, "cancelamento_linha": 0.0028681439137292894, "plano_consulta": 0.0011956202646058133, "sem_correspondencia": 0.034941145907435495}, "confidence": 0.9011440300490007, "input_tokens": 506, "latency_ms": 163.26152999999977} +{"id": "g0119-vas_cancelamento-curto_neutro-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9969992501595096, "conta_contestacao": 0.001167366103955852, "cancelamento_linha": 0.0003344559884753429, "sem_correspondencia": 0.0014989277480590578}, "confidence": 0.9969992501595096, "input_tokens": 204, "latency_ms": 75.77067500000112} +{"id": "g0119-vas_cancelamento-curto_neutro-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.03449533760434581, "vas_cancelamento": 0.8896464823744108, "cancelamento_linha": 0.00283154973978365, "sem_correspondencia": 0.07302663028145992}, "confidence": 0.8896464823744108, "input_tokens": 208, "latency_ms": 74.76117100003421} +{"id": "g0119-vas_cancelamento-curto_neutro-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.000709094029920525, "negociacao_religacao": 0.00015822026445646225, "conta_contestacao": 0.00020315884099715359, "vas_contratacao": 8.468920477361839e-05, "roaming_cobranca": 0.00010874309144839885, "beneficios_consulta": 2.2793790241597562e-05, "conta_segunda_via": 3.1155417325372585e-05, "vas_cancelamento": 0.9984787413640968, "internet_pacote_adicional": 1.566592765606029e-05, "cancelamento_linha": 1.6676293183684227e-05, "vas_consulta": 1.3825132632587556e-05, "suporte_sem_sinal": 1.220063672607973e-05, "roaming_pacote": 1.471677708119393e-05, "conta_vencimento": 5.085982066997381e-06, "recarga_realizar": 2.926780601286029e-05, "sem_correspondencia": 9.596544138068537e-05}, "confidence": 0.9984787413640968, "input_tokens": 496, "latency_ms": 161.3145930000428} +{"id": "g0119-vas_cancelamento-curto_neutro-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.004040512031482033, "vas_contratacao": 0.0011576260787909138, "plano_nova_linha": 0.00017752770893180516, "seguranca_perda_roubo": 0.00010767599841568013, "portabilidade": 0.0003316654245440492, "vas_cancelamento": 0.9886806963201691, "cancelamento_linha": 0.00017752770893180516, "conta_contestacao": 6.135193453300863e-05, "conta_vencimento": 2.7224755917293088e-05, "fidelidade_pontos": 3.7211829326952015e-05, "roaming_pacote": 1.2860064101867276e-05, "sem_correspondencia": 0.00518812014485555}, "confidence": 0.9886806963201691, "input_tokens": 392, "latency_ms": 139.49044499997854} +{"id": "g0119-vas_cancelamento-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.04667033305897757, "vas_consulta": 0.017169056045021756, "negociacao_religacao": 0.0018096051936044826, "cancelamento_linha": 0.8272514473602496, "roaming_pacote": 0.0018096051936044826, "conta_contestacao": 0.000854796967125186, "bonus_nao_recebido": 0.0005184605683907972, "conta_explicacao": 0.0009686118609841193, "fidelidade_pontos": 0.000854796967125186, "plano_nova_linha": 0.002323579062758297, "marketplace_pedido": 0.0009686118609841193, "sem_correspondencia": 0.09880109586117457}, "confidence": 0.8272514473602496, "input_tokens": 403, "latency_ms": 141.5988570000195} +{"id": "g0119-vas_cancelamento-curto_neutro-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.1603265000106985, "vas_cancelamento": 0.8142051498187837, "cancelamento_linha": 0.003770517881235048, "sem_correspondencia": 0.021697832289282667}, "confidence": 0.8142051498187837, "input_tokens": 206, "latency_ms": 75.67769600001384} +{"id": "g0119-vas_cancelamento-curto_neutro-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.7919802168462713, "vas_contratacao": 0.0028563266545315064, "parceiros_ofertas": 0.0006373326238618438, "vas_consulta": 0.00030105461448300493, "plano_nova_linha": 0.00012549823462692017, "recarga_saldo": 6.310447535002164e-05, "conta_contestacao": 0.0007221924768180698, "portabilidade": 9.181646985826742e-05, "conta_debito_automatico_digital": 0.1767146726192967, "cancelamento_linha": 0.007764300841156211, "roaming_pacote": 0.00011789468096855928, "sem_correspondencia": 0.01862558946277759}, "confidence": 0.7919802168462713, "input_tokens": 392, "latency_ms": 139.70027599998502} +{"id": "g0119-vas_cancelamento-curto_neutro-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"internet_consumo": 0.00048730312397015155, "roaming_cobranca": 0.00010873202409229007, "fidelidade_resgate": 8.468058550801436e-05, "vas_consulta": 0.00012320952489900338, "conta_contestacao": 0.0004300434975234558, "seguranca_fraude": 2.9264827274373526e-05, "vas_contratacao": 2.7491761022526577e-05, "marketplace_compra": 2.0113402031346553e-05, "suporte_chip_esim": 5.8200058541400445e-05, "vas_cancelamento": 0.9983771209333133, "cancelamento_linha": 1.6674595949655106e-05, "troca_numero": 2.5826119424307825e-05, "conta_pagamento_confirmacao": 1.6674595949655106e-05, "internet_problema_conexao": 1.2199395003138047e-05, "suporte_configuracao": 2.426139394897561e-05, "sem_correspondencia": 0.00015820416154834147}, "confidence": 0.9983771209333133, "input_tokens": 513, "latency_ms": 182.12773400000515} +{"id": "g0119-vas_cancelamento-curto_neutro-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.005392386140626652, "beneficios_consulta": 0.00030421760876782875, "plano_consulta": 0.0002684710974493011, "marketplace_pedido": 0.00018451730694215096, "vas_cancelamento": 0.9068599106551948, "plano_nova_linha": 0.00013499574557002234, "plano_troca": 8.715980420131956e-05, "reclamacao_atendimento": 0.00011191540390802132, "recarga_realizar": 0.00011913332732764281, "negociacao_religacao": 0.00011913332732764281, "vas_contratacao": 0.00030421760876782875, "conta_contestacao": 0.05116153522990653, "cancelamento_linha": 0.024166998029488924, "fidelidade_pontos": 0.00044263400893286965, "recarga_nao_creditada": 0.0002684710974493011, "sem_correspondencia": 0.010074303608139285}, "confidence": 0.9068599106551948, "input_tokens": 506, "latency_ms": 163.3902269999794} +{"id": "g0123-vas_cancelamento-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9936507310262065, "vas_contratacao": 0.0016928030554899443, "cancelamento_linha": 0.0014938934531556149, "sem_correspondencia": 0.0031625724651480024}, "confidence": 0.9936507310262065, "input_tokens": 235, "latency_ms": 78.48058299998684} +{"id": "g0123-vas_cancelamento-emocional-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.014050104355808007, "vas_cancelamento": 0.9849883593779155, "cancelamento_linha": 0.00048076813313829267, "sem_correspondencia": 0.00048076813313829267}, "confidence": 0.9849883593779155, "input_tokens": 222, "latency_ms": 76.8746960000044} +{"id": "g0123-vas_cancelamento-emocional-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"suporte_configuracao": 0.003072161825055439, "vas_cancelamento": 0.029147859842671105, "conta_explicacao": 0.0004711312748236318, "conta_contestacao": 0.9652445523186718, "cancelamento_linha": 0.0004711312748236318, "vas_contratacao": 0.00011912064109738201, "internet_problema_conexao": 4.965687103325339e-05, "plano_consulta": 3.0118414747064334e-05, "vas_consulta": 0.00013498137018782703, "conta_debito_automatico_digital": 9.277124856660888e-05, "conta_segunda_via": 3.632974293251596e-05, "sem_correspondencia": 0.0011301851753896335}, "confidence": 0.9652445523186718, "input_tokens": 447, "latency_ms": 146.91516999999976} +{"id": "g0123-vas_cancelamento-emocional-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.022908000872123968, "conta_contestacao": 0.002130775999958045, "vas_cancelamento": 0.9740729835410931, "sem_correspondencia": 0.0008882395868250039}, "confidence": 0.9740729835410931, "input_tokens": 224, "latency_ms": 76.35492400004296} +{"id": "g0123-vas_cancelamento-emocional-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.0014912676240724416, "bonus_nao_recebido": 0.0007982180387651357, "internet_problema_conexao": 0.00013870949632949792, "cancelamento_linha": 0.003157013584935303, "seguranca_perda_roubo": 0.0001571784511914492, "negociacao_divida": 2.565867681146761e-05, "troca_numero": 1.877228897336049e-05, "vas_contratacao": 4.503238022940546e-05, "conta_contestacao": 0.001316039059168619, "fidelidade_pontos": 2.731351928897144e-05, "suporte_configuracao": 1.2120300713328766e-05, "conta_pagamento_confirmacao": 7.42458431544767e-05, "vas_consulta": 0.00033274678378345245, "vas_cancelamento": 0.9919041827817295, "plano_troca": 7.42458431544767e-05, "sem_correspondencia": 0.0004272553276990533}, "confidence": 0.9919041827817295, "input_tokens": 531, "latency_ms": 182.99092600000222} +{"id": "g0123-vas_cancelamento-emocional-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"beneficios_consulta": 0.009848119440969487, "vas_consulta": 0.002821533459889852, "recarga_realizar": 0.0003369841161785123, "desconto_retencao": 0.000629569212769376, "plano_troca": 0.012645235668781493, "vas_cancelamento": 0.8864994607809719, "conta_contestacao": 0.001037984152470805, "cancelamento_linha": 0.07276830701829311, "vas_contratacao": 0.000629569212769376, "troca_numero": 0.00011645859431661867, "conta_pagamento_confirmacao": 2.1542673807924954e-05, "sem_correspondencia": 0.012645235668781493}, "confidence": 0.8864994607809719, "input_tokens": 413, "latency_ms": 142.942612000013} +{"id": "g0123-vas_cancelamento-emocional-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.5845056162420117, "cancelamento_linha": 0.21502759946468078, "conta_contestacao": 0.010705593795525725, "sem_correspondencia": 0.18976119049778178}, "confidence": 0.5845056162420117, "input_tokens": 230, "latency_ms": 77.69480799998973} +{"id": "g0123-vas_cancelamento-emocional-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 0.0027638066783956276, "conta_contestacao": 0.007512805471256587, "portabilidade": 0.000374040559631914, "internet_pacote_adicional": 8.884242009869577e-05, "marketplace_pedido": 0.00025707406646798984, "seguranca_perda_roubo": 5.06208850797662e-05, "vas_consulta": 0.0005442258029834223, "vas_cancelamento": 0.9839833348354364, "atendimento_humano": 4.755392069511215e-05, "vas_contratacao": 6.106044283567719e-05, "roaming_pacote": 1.543849768623145e-05, "recarga_nao_creditada": 4.755392069511215e-05, "parceiros_ofertas": 6.106044283567719e-05, "suporte_sem_sinal": 2.7095407260691294e-05, "cancelamento_linha": 0.0006166886267697163, "sem_correspondencia": 0.0035487980218713083}, "confidence": 0.9839833348354364, "input_tokens": 510, "latency_ms": 162.89673399995763} +{"id": "g0123-vas_cancelamento-emocional-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.045812624287053946, "roaming_cobranca": 0.002280876257490819, "cancelamento_linha": 0.558112018701012, "internet_problema_conexao": 0.0008390874829869333, "bonus_nao_recebido": 0.0008390874829869333, "conta_contestacao": 0.013125536614994602, "vas_cancelamento": 0.2987358364035211, "vas_contratacao": 0.0006534819888156378, "cadastro_atualizacao": 0.0001066780021436407, "plano_troca": 0.00039635686178667246, "seguranca_perda_roubo": 6.0783293398055055e-05, "roaming_duvida": 0.0001652261219178277, "roaming_pacote": 0.0002121545400432383, "atendimento_humano": 0.00019930074625180267, "vas_consulta": 0.0029287030869378254, "sem_correspondencia": 0.07553224812865915}, "confidence": 0.558112018701012, "input_tokens": 525, "latency_ms": 184.63485299997728} +{"id": "g0123-vas_cancelamento-emocional-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.17634993748863964, "vas_cancelamento": 0.5431960487581493, "conta_contestacao": 0.25658764501442716, "sem_correspondencia": 0.023866368738783988}, "confidence": 0.5431960487581493, "input_tokens": 223, "latency_ms": 77.23846199996842} +{"id": "g0123-vas_cancelamento-emocional-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.588883597763543, "vas_cancelamento": 0.40473338319873847, "cancelamento_linha": 0.001288177639751333, "sem_correspondencia": 0.005094841397967266}, "confidence": 0.588883597763543, "input_tokens": 228, "latency_ms": 77.54054800000176} +{"id": "g0123-vas_cancelamento-emocional-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.0024688378210645226, "cancelamento_linha": 0.00037860854219485526, "roaming_duvida": 0.0001392822989253778, "portabilidade": 5.123909429374176e-05, "plano_nova_linha": 0.00022963768887028396, "atendimento_humano": 3.990504675983564e-05, "vas_cancelamento": 0.9960002634812933, "vas_contratacao": 2.420363433710659e-05, "conta_contestacao": 7.455244229020674e-05, "conta_explicacao": 3.5216080163048396e-05, "bonus_nao_recebido": 7.3816914130008335e-06, "sem_correspondencia": 0.0005508721783946275}, "confidence": 0.9960002634812933, "input_tokens": 423, "latency_ms": 144.12605500001519} +{"id": "g0125-vas_cancelamento-indireto_multiplo-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao", "vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 134, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.026218537370781683, "conta_debito_automatico_digital": 0.004556098630423598, "marketplace_compra": 0.0011519621361628614, "atendimento_humano": 0.00048020926267401936, "recarga_nao_creditada": 0.001676095018082207, "conta_contestacao": 0.36193574418512825, "vas_consulta": 0.003548293181124453, "parceiros_ofertas": 0.00033004267781197127, "conta_pagamento_confirmacao": 0.0005441483831474263, "cancelamento_linha": 0.001676095018082207, "vas_cancelamento": 0.5266134004328111, "sem_correspondencia": 0.07126937370377023}, "confidence": 0.5266134004328111, "input_tokens": 419, "latency_ms": 142.8360699999871} +{"id": "g0125-vas_cancelamento-indireto_multiplo-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 156, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"marketplace_compra": 0.0027772774651735914, "internet_pacote_adicional": 0.00033169849136595303, "roaming_pacote": 0.0002583270448194079, "conta_pagamento_confirmacao": 8.386651248601174e-05, "negociacao_divida": 0.000425909293590863, "cadastro_atualizacao": 6.135805128001488e-05, "vas_contratacao": 5.41482902032399e-05, "vas_cancelamento": 0.000425909293590863, "vas_consulta": 0.00037586363237592977, "cancelamento_linha": 0.0005468783581741896, "conta_contestacao": 0.9887792671270295, "sem_correspondencia": 0.0058794964399105}, "confidence": 0.9887792671270295, "input_tokens": 432, "latency_ms": 145.24663700001383} +{"id": "g0125-vas_cancelamento-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_contratacao": 0.01119493611518729, "beneficios_consulta": 0.0015150698499646563, "conta_contestacao": 0.7848256125500328, "fidelidade_resgate": 0.00029833494220790743, "suporte_configuracao": 0.0002632796624312326, "plano_consulta": 9.098701667782147e-05, "vas_consulta": 0.0006315750776102813, "suporte_chip_esim": 0.0001168296420029142, "plano_troca": 0.0005573630497406987, "roaming_pacote": 0.0005573630497406987, "cancelamento_linha": 0.10621459656580674, "sem_correspondencia": 0.09373405247859685}, "confidence": 0.7848256125500328, "input_tokens": 432, "latency_ms": 146.0797469999875} +{"id": "g0125-vas_cancelamento-indireto_multiplo-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"parceiros_ofertas": 0.006194506246229508, "conta_debito_automatico_digital": 0.05877183890089843, "seguranca_perda_roubo": 0.0003494701285443041, "internet_problema_conexao": 0.00012077364472679806, "seguranca_fraude": 0.0003494701285443041, "vas_cancelamento": 0.9193462410835646, "cancelamento_linha": 0.0022788314961959205, "plano_nova_linha": 0.00016507799990643222, "bonus_nao_recebido": 6.072880235527768e-05, "negociacao_religacao": 8.300643118123816e-05, "conta_contestacao": 7.797732574918292e-05, "plano_consulta": 0.00011345633949994798, "vas_consulta": 0.0009499583000112285, "vas_contratacao": 0.0005761788344053021, "portabilidade": 0.0003494701285443041, "sem_correspondencia": 0.010213014209643396}, "confidence": 0.9193462410835646, "input_tokens": 528, "latency_ms": 182.55009000000655} +{"id": "g0125-vas_cancelamento-indireto_multiplo-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.004068637769067839, "vas_cancelamento": 0.9955628373963965, "cancelamento_linha": 0.0002600993106013372, "sem_correspondencia": 0.0001084255239342611}, "confidence": 0.9955628373963965, "input_tokens": 215, "latency_ms": 76.47368199997118} +{"id": "g0125-vas_cancelamento-indireto_multiplo-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.011162636413011866, "recarga_realizar": 0.0010382869242006516, "conta_contestacao": 0.19786246473430658, "plano_troca": 0.0002974741843006993, "vas_consulta": 0.0011765332219974814, "parceiros_ofertas": 4.285521947857883e-05, "internet_consumo": 2.7669409306088313e-05, "reclamacao_atendimento": 4.025875298791546e-05, "seguranca_perda_roubo": 0.00010280432722470027, "suporte_configuracao": 3.552822481375372e-05, "conta_segunda_via": 5.5027191048226786e-05, "vas_cancelamento": 0.7825612286103495, "vas_contratacao": 0.0005557549422602293, "conta_pagamento_confirmacao": 9.072450034809119e-05, "suporte_chip_esim": 0.0002974741843006993, "sem_correspondencia": 0.004653279160064987}, "confidence": 0.7825612286103495, "input_tokens": 545, "latency_ms": 185.55478999996922} +{"id": "g0125-vas_cancelamento-indireto_multiplo-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.0007094056838049345, "seguranca_perda_roubo": 2.75066434208574e-05, "recarga_nao_creditada": 3.1169110441405356e-05, "cancelamento_linha": 8.472642652210527e-05, "beneficios_consulta": 6.598500732225744e-05, "internet_consumo": 4.490336101126169e-06, "negociacao_religacao": 3.962707700807633e-06, "fidelidade_pontos": 3.7226193782502452e-06, "marketplace_pedido": 9.506041600680593e-06, "conta_contestacao": 5.416379235245453e-06, "suporte_chip_esim": 5.416379235245453e-06, "troca_numero": 2.012429022656159e-05, "vas_cancelamento": 0.9989175827096956, "suporte_configuracao": 7.403312642519397e-06, "vas_contratacao": 5.8231564578914034e-05, "sem_correspondencia": 4.5350788093531336e-05}, "confidence": 0.9989175827096956, "input_tokens": 516, "latency_ms": 182.84368500002302} +{"id": "g0125-vas_cancelamento-indireto_multiplo-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 146, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.2935097038058032, "bonus_nao_recebido": 0.0011995070744256046, "vas_contratacao": 0.0005666070217348826, "vas_cancelamento": 0.704093176999342, "internet_consumo": 0.00010481176007782697, "vas_consulta": 5.6101692424847335e-05, "cancelamento_linha": 0.00012642711550092922, "sem_correspondencia": 0.0003436645306906688}, "confidence": 0.704093176999342, "input_tokens": 333, "latency_ms": 116.39295899999524} +{"id": "g0125-vas_cancelamento-indireto_multiplo-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9975643445291784, "conta_contestacao": 0.0013235488510115816, "cancelamento_linha": 0.0006252002081366717, "sem_correspondencia": 0.0004869064116732452}, "confidence": 0.9975643445291784, "input_tokens": 224, "latency_ms": 76.71953699997403} +{"id": "g0125-vas_cancelamento-indireto_multiplo-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.4521248649185513, "parceiros_ofertas": 0.0023725335473874956, "plano_consulta": 0.0009890191263189677, "marketplace_compra": 0.0002206799960454114, "seguranca_perda_roubo": 0.0003638398034980899, "bonus_nao_recebido": 0.0001338491835868047, "vas_consulta": 0.009383552207620468, "vas_contratacao": 0.0003638398034980899, "desconto_retencao": 0.0002206799960454114, "cancelamento_linha": 0.0002833587238768585, "plano_nova_linha": 0.0002500631961416513, "cadastro_atualizacao": 0.0005998704231546558, "conta_contestacao": 0.5123245912755042, "recarga_realizar": 9.199310885413545e-05, "negociacao_religacao": 0.00041228451049799865, "sem_correspondencia": 0.019864980179418432}, "confidence": 0.5123245912755042, "input_tokens": 519, "latency_ms": 184.01805799999238} +{"id": "g0125-vas_cancelamento-indireto_multiplo-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.001025857794248488, "conta_vencimento": 8.420753562920298e-05, "plano_nova_linha": 0.0002020033767867492, "conta_contestacao": 6.558089468853652e-05, "vas_cancelamento": 0.9927999018667204, "negociacao_religacao": 6.16075491414061e-05, "vas_consulta": 0.00017826735432593515, "vas_contratacao": 4.2342208017476375e-05, "roaming_cobranca": 2.0001042836658266e-05, "marketplace_compra": 1.6581446905563218e-05, "cancelamento_linha": 0.00029391317894860575, "sem_correspondencia": 0.0052097357517510885}, "confidence": 0.9927999018667204, "input_tokens": 415, "latency_ms": 143.85192100002087} +{"id": "g0125-vas_cancelamento-indireto_multiplo-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.0018804071745560941, "beneficios_consulta": 0.0004754413899631082, "conta_vencimento": 0.0003702741268078259, "plano_troca": 0.00010608531348366042, "plano_nova_linha": 0.0001981934580587786, "roaming_pacote": 5.011115382672655e-05, "conta_contestacao": 0.0016594535071436036, "suporte_configuracao": 4.707507249748242e-05, "cancelamento_linha": 0.015744456508497207, "vas_consulta": 0.0018804071745560941, "vas_cancelamento": 0.9740750320184184, "sem_correspondencia": 0.00351306310219097}, "confidence": 0.9740750320184184, "input_tokens": 433, "latency_ms": 146.1042070000076} +{"id": "g0126-vas_contratacao-curto_neutro-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 0.002181803750394527, "beneficios_consulta": 0.00010862561248615427, "fidelidade_pontos": 2.5800844452457183e-05, "vas_contratacao": 0.997400049883136, "plano_nova_linha": 0.00012308894475212225, "parceiros_ofertas": 2.2769165313360404e-05, "vas_consulta": 2.9236186979119666e-05, "sem_correspondencia": 0.00010862561248615427}, "confidence": 0.997400049883136, "input_tokens": 299, "latency_ms": 105.68982299997742} +{"id": "g0126-vas_contratacao-curto_neutro-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.0019255232426568052, "vas_cancelamento": 6.588778212909338e-05, "vas_contratacao": 0.9974457338931969, "parceiros_ofertas": 2.2770208211621115e-05, "plano_nova_linha": 0.00012309458260685376, "cadastro_atualizacao": 2.4238760469676615e-05, "beneficios_consulta": 5.814576364709357e-05, "sem_correspondencia": 0.0003346057670819614}, "confidence": 0.9974457338931969, "input_tokens": 301, "latency_ms": 106.60862999998244} +{"id": "g0126-vas_contratacao-curto_neutro-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.022676800030999106, "cancelamento_linha": 0.0007759574263907195, "fidelidade_pontos": 0.00041534008051981574, "recarga_realizar": 9.267489868244823e-05, "vas_consulta": 0.0007759574263907195, "recarga_nao_creditada": 9.267489868244823e-05, "roaming_cobranca": 3.8632645438266505e-05, "conta_vencimento": 4.659986554279252e-05, "seguranca_fraude": 0.000222315524820229, "vas_cancelamento": 0.0016427018845598814, "vas_contratacao": 0.9642420736171393, "internet_problema_conexao": 0.00015279507671773167, "parceiros_ofertas": 0.00010501441808014107, "conta_contestacao": 9.267489868244823e-05, "beneficios_consulta": 0.0002854587843934485, "sem_correspondencia": 0.008342328522960499}, "confidence": 0.9642420736171393, "input_tokens": 491, "latency_ms": 161.0278160000007} +{"id": "g0126-vas_contratacao-curto_neutro-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.7877726000410097, "vas_consulta": 0.034612312438340925, "parceiros_ofertas": 0.0053079700264080775, "plano_troca": 0.001342064996020728, "beneficios_consulta": 0.02378867125303513, "cadastro_atualizacao": 0.001342064996020728, "vas_cancelamento": 0.03922088829657169, "sem_correspondencia": 0.10661342795259286}, "confidence": 0.7877726000410097, "input_tokens": 307, "latency_ms": 106.17307100000062} +{"id": "g0126-vas_contratacao-curto_neutro-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9997335400323939, "parceiros_ofertas": 5.1431152183925295e-05, "vas_consulta": 2.7529111988345436e-05, "vas_cancelamento": 1.4735271808741039e-05, "bonus_nao_recebido": 2.4294356060619297e-05, "beneficios_consulta": 1.6697250455594123e-05, "recarga_saldo": 8.395904794362405e-06, "sem_correspondencia": 0.00012337692031428034}, "confidence": 0.9997335400323939, "input_tokens": 307, "latency_ms": 107.56994499996608} +{"id": "g0126-vas_contratacao-curto_neutro-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_pacote_adicional": 0.0007088788419739335, "portabilidade": 9.59363188589843e-05, "recarga_realizar": 5.81883187679413e-05, "parceiros_ofertas": 0.0006255833823497512, "recarga_nao_creditada": 5.135101107931328e-05, "roaming_duvida": 6.528548430369572e-06, "internet_problema_conexao": 6.528548430369572e-06, "beneficios_consulta": 5.81883187679413e-05, "conta_explicacao": 2.748621554620772e-05, "vas_contratacao": 0.998175734173226, "cancelamento_linha": 3.0838679164564376e-06, "vas_consulta": 6.593600339845207e-05, "troca_numero": 8.382822118671392e-06, "vas_cancelamento": 1.4712310997844021e-05, "negociacao_divida": 3.5292999369888446e-05, "sem_correspondencia": 5.81883187679413e-05}, "confidence": 0.998175734173226, "input_tokens": 487, "latency_ms": 160.805081000035} +{"id": "g0126-vas_contratacao-curto_neutro-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9980332115563525, "plano_troca": 0.00023010640510929192, "conta_vencimento": 5.8180010459916626e-05, "vas_consulta": 3.528796012634114e-05, "parceiros_ofertas": 0.00010869456934510364, "vas_cancelamento": 0.00017920704848886247, "beneficios_consulta": 3.114151551002476e-05, "sem_correspondencia": 0.00132417093460799}, "confidence": 0.9980332115563525, "input_tokens": 301, "latency_ms": 105.76349500001925} +{"id": "g0126-vas_contratacao-curto_neutro-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.0019245599018483898, "plano_consulta": 8.455926066178419e-05, "vas_cancelamento": 0.00017901195622575263, "atendimento_humano": 2.9222898529458556e-05, "roaming_pacote": 0.0002951408199390386, "beneficios_consulta": 1.4694196180452336e-05, "parceiros_ofertas": 1.8867721373496728e-05, "bonus_nao_recebido": 7.3887058524314215e-06, "conta_explicacao": 1.8867721373496728e-05, "troca_numero": 7.865236438487207e-06, "internet_problema_conexao": 1.564189041234349e-05, "marketplace_pedido": 4.2519066470621065e-05, "cadastro_atualizacao": 8.455926066178419e-05, "internet_consumo": 3.52495441819928e-05, "vas_contratacao": 0.9969467109999115, "sem_correspondencia": 0.0002951408199390386}, "confidence": 0.9969467109999115, "input_tokens": 493, "latency_ms": 161.32070099996554} +{"id": "g0126-vas_contratacao-curto_neutro-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.07702573792950416, "vas_contratacao": 0.2688462419255463, "parceiros_ofertas": 0.009199412513855133, "sem_correspondencia": 0.6449286076310944}, "confidence": 0.6449286076310944, "input_tokens": 200, "latency_ms": 75.12433400000873} +{"id": "g0126-vas_contratacao-curto_neutro-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.028957709131306502, "parceiros_ofertas": 0.0014417194442970748, "vas_contratacao": 0.9589476255715662, "sem_correspondencia": 0.010652945852830208}, "confidence": 0.9589476255715662, "input_tokens": 200, "latency_ms": 74.57519199999751} +{"id": "g0126-vas_contratacao-curto_neutro-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.0006241588836188612, "plano_consulta": 0.00020263472159049635, "recarga_realizar": 5.805581974610634e-05, "parceiros_ofertas": 3.5212634650763604e-05, "marketplace_compra": 0.0003340881756686499, "beneficios_consulta": 8.447071929920656e-05, "vas_consulta": 2.1357542524947587e-05, "plano_nova_linha": 3.107504101114187e-05, "vas_cancelamento": 0.0001392686716599417, "marketplace_pedido": 5.805581974610634e-05, "fidelidade_resgate": 1.8847965125085025e-05, "reclamacao_atendimento": 0.0003340881756686499, "portabilidade": 0.00022961522130789797, "vas_contratacao": 0.9959028156356617, "conta_contestacao": 0.00022961522130789797, "sem_correspondencia": 0.0016966397514124344}, "confidence": 0.9959028156356617, "input_tokens": 512, "latency_ms": 163.1307360000278} +{"id": "g0126-vas_contratacao-curto_neutro-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0006262706852687076, "vas_contratacao": 0.999272389095791, "beneficios_consulta": 6.600844459314917e-05, "sem_correspondencia": 3.5331774347245644e-05}, "confidence": 0.999272389095791, "input_tokens": 203, "latency_ms": 74.75457399999641} +{"id": "g0130-vas_contratacao-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.00831122040108442, "negociacao_religacao": 0.0012745669290491945, "suporte_sem_sinal": 0.00046888696959421905, "conta_explicacao": 0.00041379129832917565, "parceiros_ofertas": 0.0008759961854370451, "plano_consulta": 0.0006822265151859342, "vas_cancelamento": 0.00017249387634689237, "vas_consulta": 0.0002214865214524022, "fidelidade_pontos": 0.0008759961854370451, "beneficios_consulta": 0.02259223938858588, "marketplace_compra": 0.0034646321223892745, "sem_correspondencia": 0.9606464636071085}, "confidence": 0.9606464636071085, "input_tokens": 404, "latency_ms": 142.52326899998025} +{"id": "g0130-vas_contratacao-emocional-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 0.006145497063992448, "vas_contratacao": 0.9120726335227287, "vas_consulta": 0.0009424424984941671, "conta_explicacao": 0.0003928684833531381, "beneficios_consulta": 0.0008317025857851898, "suporte_sem_sinal": 0.0002700142965834814, "parceiros_ofertas": 0.0002700142965834814, "plano_consulta": 0.0003059662824794992, "atendimento_humano": 0.0003059662824794992, "desconto_retencao": 0.0032894475374318586, "bonus_nao_recebido": 0.0003059662824794992, "sem_correspondencia": 0.07486748086760893}, "confidence": 0.9120726335227287, "input_tokens": 415, "latency_ms": 142.40350200003604} +{"id": "g0130-vas_contratacao-emocional-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"beneficios_consulta": 0.34373065759143345, "vas_consulta": 0.036228944768276795, "parceiros_ofertas": 0.001803732950073763, "negociacao_divida": 0.0012396863183877095, "internet_pacote_adicional": 0.0049030545015783375, "reclamacao_atendimento": 0.0012396863183877095, "conta_debito_automatico_digital": 0.0004024672220149586, "suporte_configuracao": 0.0003551760768200276, "suporte_chip_esim": 0.002043897202121748, "vas_cancelamento": 0.4413589008421917, "bonus_nao_recebido": 0.004326930410846339, "sem_correspondencia": 0.16236686579786752}, "confidence": 0.4413589008421917, "input_tokens": 430, "latency_ms": 145.6740479999894} +{"id": "g0130-vas_contratacao-emocional-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"conta_contestacao": 0.00356634609313505, "vas_contratacao": 0.988848928643709, "troca_numero": 0.0002011994787090583, "vas_cancelamento": 0.00012203365255524309, "cadastro_atualizacao": 0.00013828224461506826, "roaming_duvida": 4.7789064984554724e-05, "beneficios_consulta": 6.531990719410954e-05, "conta_explicacao": 5.7644615775914904e-05, "seguranca_fraude": 4.217370182628349e-05, "vas_consulta": 0.00010769432039108672, "plano_nova_linha": 0.00037589011273566876, "desconto_retencao": 0.0007957593749059508, "parceiros_ofertas": 8.38724210529211e-05, "negociacao_divida": 6.531990719410954e-05, "cancelamento_linha": 0.0002927435141473375, "sem_correspondencia": 0.005189002947068663}, "confidence": 0.988848928643709, "input_tokens": 509, "latency_ms": 163.58152899999823} +{"id": "g0130-vas_contratacao-emocional-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"seguranca_perda_roubo": 0.017016384277664914, "beneficios_consulta": 0.015016906418228495, "conta_contestacao": 0.0005138502804941597, "plano_troca": 0.0037968685490225957, "parceiros_ofertas": 0.0013967898800158578, "bonus_nao_recebido": 0.00045347128092832145, "vas_contratacao": 0.9290631018135858, "plano_nova_linha": 0.0004001870008303126, "conta_segunda_via": 6.532873202795706e-05, "vas_consulta": 0.00045347128092832145, "vas_cancelamento": 3.2849349412458396e-05, "sem_correspondencia": 0.0317907911368607}, "confidence": 0.9290631018135858, "input_tokens": 420, "latency_ms": 143.3996779999802} +{"id": "g0130-vas_contratacao-emocional-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.7629318660665836, "negociacao_divida": 0.004536558703810762, "fidelidade_resgate": 0.0010122430701040486, "desconto_retencao": 0.0051405944774700115, "vas_consulta": 0.0051405944774700115, "beneficios_consulta": 0.004536558703810762, "seguranca_perda_roubo": 0.0014728049765081609, "troca_numero": 0.00016524413870710355, "marketplace_pedido": 0.0002900124951732956, "parceiros_ofertas": 0.0010122430701040486, "conta_contestacao": 0.0001369922025968298, "conta_debito_automatico_digital": 0.0014728049765081609, "vas_cancelamento": 0.01794243773160469, "internet_problema_conexao": 0.00061395645709975, "portabilidade": 0.0006957038096129711, "sem_correspondencia": 0.19289938464283596}, "confidence": 0.7629318660665836, "input_tokens": 504, "latency_ms": 162.76649799999632} +{"id": "g0130-vas_contratacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.012069924048104794, "seguranca_fraude": 0.002376708963899702, "reclamacao_atendimento": 0.003458091137520187, "roaming_duvida": 0.0004680017435543147, "suporte_sem_sinal": 0.0005303154517411493, "fidelidade_resgate": 0.0006009261337779184, "cadastro_atualizacao": 0.00025050328180426066, "parceiros_ofertas": 0.00025050328180426066, "vas_cancelamento": 0.0014415468558190156, "conta_vencimento": 0.00036448012435888314, "portabilidade": 0.00019509215203111497, "suporte_configuracao": 0.003051754717716805, "negociacao_divida": 0.000990759698879245, "recarga_saldo": 0.0014415468558190156, "vas_consulta": 0.013677015763744032, "sem_correspondencia": 0.9588328297894253}, "confidence": 0.9588328297894253, "input_tokens": 522, "latency_ms": 185.00088399997594} +{"id": "g0130-vas_contratacao-emocional-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9997056323601582, "parceiros_ofertas": 0.0001233734762339172, "beneficios_consulta": 3.119369986401012e-05, "sem_correspondencia": 0.00013980046374394015}, "confidence": 0.9997056323601582, "input_tokens": 217, "latency_ms": 76.89360200004103} +{"id": "g0130-vas_contratacao-emocional-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"negociacao_religacao": 0.046739934458978435, "fidelidade_resgate": 0.03212385584504859, "fidelidade_pontos": 0.001245577062892192, "parceiros_ofertas": 0.0015993526071968402, "recarga_nao_creditada": 0.001812303932753495, "vas_cancelamento": 0.0005883689433716628, "vas_contratacao": 0.8284851616947124, "marketplace_compra": 0.009203638793251678, "vas_consulta": 0.00031493120112532517, "beneficios_consulta": 0.0007554806776789256, "portabilidade": 7.027064934283116e-05, "sem_correspondencia": 0.07706112413364763}, "confidence": 0.8284851616947124, "input_tokens": 413, "latency_ms": 143.99337600002582} +{"id": "g0130-vas_contratacao-emocional-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.004060235682433912, "vas_contratacao": 0.9935069145828895, "parceiros_ofertas": 0.0002595621831731568, "sem_correspondencia": 0.0021732875515033533}, "confidence": 0.9935069145828895, "input_tokens": 207, "latency_ms": 75.058987000034} +{"id": "g0130-vas_contratacao-emocional-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.15537195493773906, "conta_pagamento_confirmacao": 0.02102730752852514, "vas_consulta": 0.004691826496330098, "beneficios_consulta": 0.004691826496330098, "internet_consumo": 0.003653998149377046, "vas_cancelamento": 0.008765485884742094, "parceiros_ofertas": 0.012753706707256774, "sem_correspondencia": 0.7890438937996996}, "confidence": 0.7890438937996996, "input_tokens": 314, "latency_ms": 107.68865000000005} +{"id": "g0130-vas_contratacao-emocional-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0002611386318969634, "vas_contratacao": 0.9995409704243079, "vas_consulta": 2.7523809305086075e-05, "vas_cancelamento": 1.891681904687286e-05, "marketplace_compra": 6.602618613783271e-05, "marketplace_pedido": 1.568259381320721e-05, "beneficios_consulta": 1.1473630736164305e-05, "sem_correspondencia": 5.8267904756111315e-05}, "confidence": 0.9995409704243079, "input_tokens": 317, "latency_ms": 108.09783799999195} +{"id": "g0132-vas_contratacao-indireto_multiplo-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8741230660100172, "parceiros_ofertas": 0.006674011967865227, "vas_contratacao": 0.11829969272212199, "sem_correspondencia": 0.0009032292999955834}, "confidence": 0.8741230660100172, "input_tokens": 217, "latency_ms": 76.26766699996779} +{"id": "g0132-vas_contratacao-indireto_multiplo-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.012610090236520495, "vas_consulta": 0.0036128513416029714, "roaming_duvida": 0.0005540486977071789, "plano_consulta": 0.0004889462596076142, "bonus_nao_recebido": 0.002813691453960969, "parceiros_ofertas": 0.0009134718729135313, "vas_cancelamento": 0.000711412609938761, "beneficios_consulta": 0.00038079172986224443, "conta_debito_automatico_digital": 0.0019338199701331568, "vas_contratacao": 0.2870043309031121, "cancelamento_linha": 0.0004889462596076142, "sem_correspondencia": 0.6884875986650334}, "confidence": 0.6884875986650334, "input_tokens": 427, "latency_ms": 146.05503000001363} +{"id": "g0132-vas_contratacao-indireto_multiplo-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0019228970265135518, "seguranca_fraude": 0.0010292526093065625, "roaming_pacote": 0.00010848242689918719, "conta_contestacao": 5.806645879126587e-05, "cancelamento_linha": 0.0002948858097471973, "seguranca_perda_roubo": 5.1243470027348176e-05, "bonus_nao_recebido": 3.9908454584594825e-05, "vas_contratacao": 0.9960853202506407, "vas_consulta": 8.448619901857342e-05, "beneficios_consulta": 4.248232876927624e-05, "vas_cancelamento": 2.2739151983856195e-05, "sem_correspondencia": 0.0002602358137180519}, "confidence": 0.9960853202506407, "input_tokens": 409, "latency_ms": 142.57913699998426} +{"id": "g0132-vas_contratacao-indireto_multiplo-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.00664546918464301, "vas_contratacao": 0.9862750754116932, "beneficios_consulta": 0.0019039587987867992, "sem_correspondencia": 0.005175496604876868}, "confidence": 0.9862750754116932, "input_tokens": 213, "latency_ms": 75.46954599996525} +{"id": "g0132-vas_contratacao-indireto_multiplo-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.044743271016365285, "seguranca_fraude": 0.0041617724992015015, "suporte_chip_esim": 0.0006382284836311813, "vas_cancelamento": 0.000819501594636513, "vas_consulta": 0.0015310305412889252, "vas_contratacao": 0.6999025178034681, "cadastro_atualizacao": 0.0003416190898699351, "reclamacao_atendimento": 0.0003014777886739862, "marketplace_compra": 0.002524242619514582, "marketplace_pedido": 0.001351129710449893, "beneficios_consulta": 0.016460129537682854, "sem_correspondencia": 0.22722507931521724}, "confidence": 0.6999025178034681, "input_tokens": 440, "latency_ms": 147.2128990000101} +{"id": "g0132-vas_contratacao-indireto_multiplo-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"desconto_retencao": 0.0016950368314376917, "conta_debito_automatico_digital": 0.0002599423170860598, "roaming_pacote": 5.118567711387583e-05, "negociacao_divida": 2.5737774792681264e-05, "recarga_saldo": 7.447472075210869e-05, "vas_consulta": 7.447472075210869e-05, "conta_segunda_via": 1.5610749524540155e-05, "parceiros_ofertas": 2.1337364740302285e-05, "troca_numero": 2.5737774792681264e-05, "vas_cancelamento": 5.118567711387583e-05, "beneficios_consulta": 5.8000970840766456e-05, "plano_nova_linha": 0.0007065964769825756, "plano_troca": 0.0013200960116585472, "vas_contratacao": 0.9949619249635223, "conta_pagamento_confirmacao": 0.00010836007930040614, "sem_correspondencia": 0.0005502978895895258}, "confidence": 0.9949619249635223, "input_tokens": 504, "latency_ms": 163.250593999976} +{"id": "g0132-vas_contratacao-indireto_multiplo-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.013572908489167252, "vas_cancelamento": 0.002081472931345492, "plano_nova_linha": 0.0006757553229009308, "conta_vencimento": 0.000319204212375104, "fidelidade_pontos": 0.0006757553229009308, "marketplace_pedido": 0.0004098663218034252, "vas_contratacao": 0.005658030045705833, "internet_problema_conexao": 0.0001708577027051773, "vas_consulta": 0.0026726641479951504, "internet_consumo": 0.00016050595780354491, "fidelidade_resgate": 8.070746403609374e-05, "conta_explicacao": 0.0012624771502229703, "plano_troca": 0.0026726641479951504, "cancelamento_linha": 0.0026726641479951504, "plano_consulta": 0.015380120258117465, "sem_correspondencia": 0.9515343463769304}, "confidence": 0.9515343463769304, "input_tokens": 518, "latency_ms": 183.5581049999746} +{"id": "g0132-vas_contratacao-indireto_multiplo-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.5491389006830982, "vas_consulta": 0.027340015991763056, "vas_cancelamento": 0.004750982392886899, "suporte_chip_esim": 0.002543017622485212, "troca_numero": 0.0008255969456755883, "parceiros_ofertas": 0.03510527542607307, "beneficios_consulta": 0.1782792990292196, "sem_correspondencia": 0.2020169119087983}, "confidence": 0.5491389006830982, "input_tokens": 304, "latency_ms": 106.64158499997711} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.03212442011014877, "marketplace_compra": 0.010429272251215989, "parceiros_ofertas": 0.0020536454701475565, "roaming_duvida": 0.0010992372080227345, "vas_consulta": 0.0049264393809044195, "recarga_realizar": 0.007167927003852936, "beneficios_consulta": 0.0033858889691092417, "sem_correspondencia": 0.9388131696065984}, "confidence": 0.9388131696065984, "input_tokens": 315, "latency_ms": 107.90539999999282} +{"id": "g0132-vas_contratacao-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.017443342277080522, "parceiros_ofertas": 0.0020833101446440867, "recarga_nao_creditada": 0.00031948595815959707, "conta_vencimento": 0.0001937780289714632, "portabilidade": 0.0003620250192651202, "negociacao_religacao": 0.00031948595815959707, "atendimento_humano": 0.0005267432949077388, "beneficios_consulta": 0.11374487984284928, "seguranca_perda_roubo": 0.0008684528745130594, "plano_troca": 0.00046484932621328363, "vas_consulta": 0.0020833101446440867, "conta_contestacao": 0.0016224835720294165, "suporte_sem_sinal": 0.0014318367268103503, "cancelamento_linha": 0.0026750231765664224, "suporte_chip_esim": 0.015393695530246483, "sem_correspondencia": 0.8404672981249395}, "confidence": 0.8404672981249395, "input_tokens": 507, "latency_ms": 162.9512869999985} +{"id": "g0132-vas_contratacao-indireto_multiplo-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9977962094294266, "beneficios_consulta": 0.00023005176193028877, "parceiros_ofertas": 9.589984210885956e-05, "reclamacao_atendimento": 3.755491776724603e-05, "seguranca_fraude": 0.0001086687577350071, "vas_cancelamento": 0.0003347233385263606, "vas_consulta": 0.0004870195838281964, "sem_correspondencia": 0.0009098723686773513}, "confidence": 0.9977962094294266, "input_tokens": 317, "latency_ms": 108.23976899996524} +{"id": "g0133-vas_consulta-curto_neutro-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.000803563126081297, "suporte_chip_esim": 9.597192933757355e-05, "fidelidade_resgate": 6.596047809859908e-05, "vas_cancelamento": 3.530609973285171e-05, "suporte_sem_sinal": 5.820991761501273e-05, "conta_contestacao": 7.877855687607638e-06, "troca_numero": 1.146221239107028e-05, "roaming_pacote": 1.471777204160741e-05, "vas_consulta": 0.9985462457379061, "negociacao_religacao": 1.471777204160741e-05, "plano_troca": 2.402610239112743e-06, "plano_nova_linha": 6.596047809859908e-05, "conta_vencimento": 1.7753021840669245e-05, "parceiros_ofertas": 1.146221239107028e-05, "plano_consulta": 0.0001396383332305142, "sem_correspondencia": 0.00010875044326671024}, "confidence": 0.9985462457379061, "input_tokens": 498, "latency_ms": 162.14007299998912} +{"id": "g0133-vas_consulta-curto_neutro-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.00530196213623499, "marketplace_pedido": 0.0008130822276153828, "troca_numero": 0.0004931592999161757, "vas_contratacao": 0.044392785452627814, "vas_cancelamento": 0.006007910192893563, "suporte_chip_esim": 0.00038407284895366345, "vas_consulta": 0.8916529313319042, "seguranca_fraude": 0.00016010538351850286, "reclamacao_atendimento": 0.00020557938178629627, "fidelidade_resgate": 0.00016010538351850286, "plano_consulta": 0.00012469019805815763, "sem_correspondencia": 0.05030361616297271}, "confidence": 0.8916529313319042, "input_tokens": 417, "latency_ms": 143.56189899996252} +{"id": "g0133-vas_consulta-curto_neutro-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.22504055390012703, "vas_cancelamento": 0.07305997107936593, "plano_consulta": 0.008725769207489366, "sem_correspondencia": 0.6931737058130176}, "confidence": 0.6931737058130176, "input_tokens": 209, "latency_ms": 75.18650700001217} +{"id": "g0133-vas_consulta-curto_neutro-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"vas_consulta": 0.26725564394847634, "plano_consulta": 0.440630064892513, "vas_cancelamento": 0.02485864721053448, "sem_correspondencia": 0.26725564394847634}, "confidence": 0.440630064892513, "input_tokens": 207, "latency_ms": 75.7842439999763} +{"id": "g0133-vas_consulta-curto_neutro-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0201903740776858, "vas_consulta": 0.9728267025695574, "plano_consulta": 0.005104926020948709, "sem_correspondencia": 0.0018779973318081655}, "confidence": 0.9728267025695574, "input_tokens": 209, "latency_ms": 76.05754799999431} +{"id": "g0133-vas_consulta-curto_neutro-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.007572651775251044, "vas_consulta": 0.9918216538239076, "vas_cancelamento": 0.00037702013166045, "sem_correspondencia": 0.00022867426918095663}, "confidence": 0.9918216538239076, "input_tokens": 209, "latency_ms": 75.35919999997986} +{"id": "g0133-vas_consulta-curto_neutro-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"reclamacao_atendimento": 0.0009878855534762702, "vas_cancelamento": 0.0011194209867287012, "fidelidade_pontos": 0.00015149715629993724, "internet_problema_conexao": 7.156218947146806e-05, "marketplace_pedido": 0.00013369577118506893, "bonus_nao_recebido": 2.050291055739339e-05, "negociacao_divida": 1.926070200331167e-05, "recarga_realizar": 1.8093755060868665e-05, "roaming_pacote": 5.235601625896685e-05, "negociacao_religacao": 1.8093755060868665e-05, "roaming_duvida": 2.632625827176854e-05, "vas_contratacao": 0.03707013190756625, "plano_consulta": 0.0005287770325669818, "vas_consulta": 0.9560513026713181, "cadastro_atualizacao": 0.00028303394981983533, "sem_correspondencia": 0.0034480593843541933}, "confidence": 0.9560513026713181, "input_tokens": 514, "latency_ms": 181.34768400000212} +{"id": "g0133-vas_consulta-curto_neutro-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.0030806930010447236, "vas_consulta": 0.9679249681357587, "suporte_sem_sinal": 0.00036793630943327975, "vas_cancelamento": 0.000535344171351728, "conta_contestacao": 0.000286549085907041, "seguranca_fraude": 0.000286549085907041, "vas_contratacao": 0.00032470265342327665, "plano_consulta": 0.0006066244196255526, "recarga_nao_creditada": 0.0002528786807514108, "roaming_duvida": 0.000286549085907041, "beneficios_consulta": 0.0002528786807514108, "sem_correspondencia": 0.025794326690138612}, "confidence": 0.9679249681357587, "input_tokens": 412, "latency_ms": 144.27871099996992} +{"id": "g0133-vas_consulta-curto_neutro-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.003135475976283947, "vas_consulta": 0.985137267298585, "internet_problema_conexao": 0.0004808408143860944, "plano_consulta": 0.0006174118270525778, "vas_cancelamento": 0.003135475976283947, "vas_contratacao": 0.0006996192567297915, "conta_vencimento": 0.0001561061567970438, "sem_correspondencia": 0.006637802693881758}, "confidence": 0.985137267298585, "input_tokens": 303, "latency_ms": 107.17534899998782} +{"id": "g0133-vas_consulta-curto_neutro-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.03806937240438721, "vas_consulta": 0.6747957719056312, "plano_consulta": 0.005838127342882035, "sem_correspondencia": 0.2812967283470995}, "confidence": 0.6747957719056312, "input_tokens": 210, "latency_ms": 74.82011700000157} +{"id": "g0133-vas_consulta-curto_neutro-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.2729323471380407, "plano_consulta": 0.04742853025736315, "beneficios_consulta": 0.002083864185773535, "suporte_sem_sinal": 0.0007666107921395507, "negociacao_divida": 0.0014322175133386294, "negociacao_religacao": 0.0008686838332172662, "conta_contestacao": 0.001115412120916705, "portabilidade": 0.0004103371877186906, "vas_contratacao": 0.009339231345450182, "atendimento_humano": 0.0038931708409091965, "vas_cancelamento": 0.004998930311234996, "sem_correspondencia": 0.6547306644738975}, "confidence": 0.6547306644738975, "input_tokens": 406, "latency_ms": 141.68210299999373} +{"id": "g0133-vas_consulta-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.11283708261475474, "vas_cancelamento": 0.011892941009418172, "vas_contratacao": 0.8337595334800951, "sem_correspondencia": 0.041510442895731844}, "confidence": 0.8337595334800951, "input_tokens": 208, "latency_ms": 74.94533000004822} +{"id": "g0136-vas_consulta-regionalismo-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0004305455412893677, "vas_cancelamento": 1.8916850869484967e-05, "vas_consulta": 0.9995426518911819, "sem_correspondencia": 7.88571665941065e-06}, "confidence": 0.9995426518911819, "input_tokens": 210, "latency_ms": 75.82309200000736} +{"id": "g0136-vas_consulta-regionalismo-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.005215086032881209, "vas_consulta": 0.9938194849768921, "vas_cancelamento": 0.0007057851453632812, "sem_correspondencia": 0.0002596438448633491}, "confidence": 0.9938194849768921, "input_tokens": 213, "latency_ms": 76.13889900000004} +{"id": "g0136-vas_consulta-regionalismo-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_realizar": 0.0003797480126470868, "vas_cancelamento": 6.599030967515378e-05, "vas_consulta": 0.9989978526642327, "conta_segunda_via": 2.142391685778025e-05, "atendimento_humano": 2.4276478246025992e-05, "plano_consulta": 9.601533402534518e-05, "conta_contestacao": 1.2994262425378064e-05, "conta_pagamento_confirmacao": 5.416814478875653e-06, "plano_nova_linha": 2.7508853770394817e-05, "vas_contratacao": 2.7508853770394817e-05, "marketplace_compra": 6.1380549472879335e-06, "sem_correspondencia": 0.00033512644492370984}, "confidence": 0.9989978526642327, "input_tokens": 409, "latency_ms": 143.2853800000089} +{"id": "g0136-vas_consulta-regionalismo-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.002768184142953297, "seguranca_perda_roubo": 0.0007930980355484337, "conta_debito_automatico_digital": 0.0003746329850376844, "suporte_configuracao": 0.00015617026278099755, "parceiros_ofertas": 0.00022722639156501982, "vas_consulta": 0.985541820169179, "vas_cancelamento": 0.00020052658674160444, "vas_contratacao": 6.510145115661002e-05, "plano_consulta": 0.0002917644621117265, "roaming_cobranca": 0.00015617026278099755, "seguranca_fraude": 0.0008986978121120465, "sem_correspondencia": 0.008526607438032465}, "confidence": 0.985541820169179, "input_tokens": 421, "latency_ms": 143.58025499996074} +{"id": "g0136-vas_consulta-regionalismo-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.007352577242210844, "plano_consulta": 0.025663016196544826, "conta_pagamento_confirmacao": 0.0008781401244475726, "conta_debito_automatico_digital": 0.00025159135796963387, "conta_vencimento": 0.0006838962165661905, "conta_explicacao": 0.9629975782157013, "conta_segunda_via": 0.0005326189090013203, "sem_correspondencia": 0.0016405817375582062}, "confidence": 0.9629975782157013, "input_tokens": 322, "latency_ms": 114.33790099999896} +{"id": "g0136-vas_consulta-regionalismo-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.0035614424715429017, "cadastro_atualizacao": 0.0011562310857412225, "vas_cancelamento": 0.000701289603214878, "plano_consulta": 0.0002276754000164682, "internet_problema_conexao": 0.0011562310857412225, "vas_consulta": 0.9874892902824169, "marketplace_pedido": 8.915896770233993e-05, "atendimento_humano": 4.483194442002775e-05, "vas_contratacao": 0.0002579900273300319, "marketplace_compra": 8.915896770233993e-05, "desconto_retencao": 4.483194442002775e-05, "sem_correspondencia": 0.00518186821975155}, "confidence": 0.9874892902824169, "input_tokens": 408, "latency_ms": 142.5304460000234} +{"id": "g0136-vas_consulta-regionalismo-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.0003343298350108289, "vas_cancelamento": 0.00029504504383867533, "plano_nova_linha": 5.809781384296843e-05, "vas_consulta": 0.9966231919818735, "vas_contratacao": 9.57871014640784e-05, "plano_consulta": 0.0008020155812435735, "portabilidade": 2.5780748614408565e-05, "internet_pacote_adicional": 1.144013784952033e-05, "cancelamento_linha": 3.310313648213787e-05, "conta_vencimento": 1.886159861224579e-05, "fidelidade_resgate": 4.480022351830376e-06, "sem_correspondencia": 0.001697866998816269}, "confidence": 0.9966231919818735, "input_tokens": 405, "latency_ms": 141.4694279999935} +{"id": "g0136-vas_consulta-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.013892891220396504, "vas_cancelamento": 0.004510361413442879, "marketplace_compra": 0.0007837832892006926, "vas_contratacao": 0.0006104110393877808, "plano_nova_linha": 0.0007837832892006926, "suporte_chip_esim": 0.0011403979567082227, "cancelamento_linha": 0.00019817145004001784, "roaming_duvida": 0.0001543360804735617, "fidelidade_pontos": 0.0018801983682878106, "suporte_configuracao": 0.001659269236258603, "plano_consulta": 0.0004195289630268756, "sem_correspondencia": 0.9739668676935763}, "confidence": 0.9739668676935763, "input_tokens": 432, "latency_ms": 144.84096600000385} +{"id": "g0136-vas_consulta-regionalismo-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0019251031517786223, "vas_cancelamento": 0.0005515512874352459, "vas_consulta": 0.9972281214307721, "sem_correspondencia": 0.0002952241300140779}, "confidence": 0.9972281214307721, "input_tokens": 209, "latency_ms": 75.56680599998344} +{"id": "g0136-vas_consulta-regionalismo-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.004008125831527009, "conta_explicacao": 0.980756054474479, "conta_pagamento_confirmacao": 0.00042245335458932447, "conta_debito_automatico_digital": 0.00015541190400732187, "plano_consulta": 0.0005424408446576916, "conta_contestacao": 0.002431051204807325, "conta_segunda_via": 0.0007892467719151866, "sem_correspondencia": 0.01089521561401717}, "confidence": 0.980756054474479, "input_tokens": 325, "latency_ms": 114.12928400000055} +{"id": "g0136-vas_consulta-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"vas_contratacao": 0.07643201413440001, "vas_cancelamento": 0.015050355942435345, "plano_consulta": 0.7251667595480085, "sem_correspondencia": 0.1833508703751562}, "confidence": 0.7251667595480085, "input_tokens": 225, "latency_ms": 76.31201899999951} +{"id": "g0136-vas_consulta-regionalismo-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_explicacao": 0.005649516003612427, "roaming_pacote": 0.001260577410647158, "vas_contratacao": 0.0030239680065344836, "vas_cancelamento": 0.0005254868453634788, "vas_consulta": 0.950102504655884, "plano_consulta": 0.0064017403200696986, "internet_pacote_adicional": 0.0005254868453634788, "sem_correspondencia": 0.032510719912525264}, "confidence": 0.950102504655884, "input_tokens": 308, "latency_ms": 107.36101399999143} +{"id": "g0138-vas_consulta-longo_contexto-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0010319332658409403, "plano_consulta": 0.00023025543486958122, "vas_consulta": 0.9986795936082052, "sem_correspondencia": 5.821769108427105e-05}, "confidence": 0.9986795936082052, "input_tokens": 242, "latency_ms": 78.59743200003777} +{"id": "g0138-vas_consulta-longo_contexto-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.0002957179457434999, "suporte_configuracao": 0.0002957179457434999, "conta_explicacao": 0.00013968726661451147, "seguranca_perda_roubo": 2.0123858758366796e-05, "conta_vencimento": 4.534981576494479e-05, "marketplace_compra": 1.4722929582335909e-05, "conta_pagamento_confirmacao": 4.534981576494479e-05, "vas_consulta": 0.9988961657473425, "conta_segunda_via": 1.3830912372529303e-05, "plano_consulta": 3.116844217039235e-05, "vas_cancelamento": 2.280331942177864e-05, "sem_correspondencia": 0.00017936200072066975}, "confidence": 0.9988961657473425, "input_tokens": 440, "latency_ms": 146.75990400002092} +{"id": "g0138-vas_consulta-longo_contexto-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0016948177239030186, "cadastro_atualizacao": 0.0006234885971568983, "conta_segunda_via": 0.00042851702827435964, "conta_contestacao": 0.00033372939717950267, "internet_problema_conexao": 0.00025990871585734453, "troca_numero": 3.304368508594768e-05, "internet_pacote_adicional": 2.2710570491316982e-05, "conta_pagamento_confirmacao": 3.517481967621801e-05, "fidelidade_pontos": 0.00017863247387308207, "bonus_nao_recebido": 6.57152146635017e-05, "vas_contratacao": 0.00010834607222434022, "vas_consulta": 0.9948333120328596, "beneficios_consulta": 0.00010834607222434022, "fidelidade_resgate": 4.5165362491672006e-05, "vas_cancelamento": 0.00042851702827435964, "sem_correspondencia": 0.0008005752057644417}, "confidence": 0.9948333120328596, "input_tokens": 535, "latency_ms": 184.47147099999484} +{"id": "g0138-vas_consulta-longo_contexto-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"beneficios_consulta": 0.001031703890530924, "conta_contestacao": 0.00010874079003941797, "vas_contratacao": 6.595462312028113e-05, "vas_cancelamento": 5.1365512133254336e-05, "suporte_chip_esim": 0.00017928325353072503, "atendimento_humano": 1.5665596106661418e-05, "vas_consulta": 0.9984576098336981, "plano_troca": 6.530392032490655e-06, "plano_consulta": 2.0115023568517783e-05, "marketplace_pedido": 1.0114469041880466e-05, "internet_pacote_adicional": 1.5511040645716341e-06, "sem_correspondencia": 5.1365512133254336e-05}, "confidence": 0.9984576098336981, "input_tokens": 434, "latency_ms": 145.53331299998717} +{"id": "g0138-vas_consulta-longo_contexto-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0035916194294548934, "plano_consulta": 0.0004289577693442199, "vas_consulta": 0.9958565243426333, "sem_correspondencia": 0.00012289845856756603}, "confidence": 0.9958565243426333, "input_tokens": 232, "latency_ms": 77.32318099999702} +{"id": "g0138-vas_consulta-longo_contexto-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 166, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0017004254020234154, "vas_consulta": 0.9981249373909432, "plano_consulta": 0.00010870455909291283, "sem_correspondencia": 6.593264794039537e-05}, "confidence": 0.9981249373909432, "input_tokens": 230, "latency_ms": 76.83086399998729} +{"id": "g0138-vas_consulta-longo_contexto-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao", "vas_consulta"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0016730009448138912, "cancelamento_linha": 0.0013029344459002587, "conta_pagamento_confirmacao": 0.00042300088266770323, "beneficios_consulta": 0.0006974105527791715, "conta_debito_automatico_digital": 0.0005431438846266802, "marketplace_compra": 0.00010695137219875309, "conta_vencimento": 0.00015561332833082152, "conta_contestacao": 0.008496199847363129, "portabilidade": 0.0008954928756347039, "conta_explicacao": 0.9820271805574681, "plano_consulta": 0.00013732828025282966, "sem_correspondencia": 0.003541743027964028}, "confidence": 0.9820271805574681, "input_tokens": 439, "latency_ms": 145.70648199998004} +{"id": "g0138-vas_consulta-longo_contexto-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 141, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"fidelidade_resgate": 0.00023031677249304148, "plano_consulta": 7.477290846387762e-05, "roaming_pacote": 2.7507415780454705e-05, "roaming_duvida": 6.1377340883623045e-06, "portabilidade": 3.116998563948825e-05, "vas_cancelamento": 3.532022100950131e-05, "vas_contratacao": 1.2206341759858624e-05, "internet_pacote_adicional": 4.7800721143006175e-06, "conta_explicacao": 2.1422796950088844e-05, "internet_problema_conexao": 5.823319966419436e-05, "vas_consulta": 0.998945631336717, "sem_correspondencia": 0.0005525012153197982}, "confidence": 0.998945631336717, "input_tokens": 425, "latency_ms": 145.25414700000283} +{"id": "g0138-vas_consulta-longo_contexto-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 145, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_vencimento": 0.004050516095142761, "vas_contratacao": 0.0004837651602550225, "portabilidade": 0.0002934184017954666, "vas_cancelamento": 0.0002589408307458216, "conta_contestacao": 0.0013150100443628057, "plano_troca": 0.00013860103896690254, "vas_consulta": 0.9911286099878072, "suporte_chip_esim": 3.9709862513823705e-05, "recarga_nao_creditada": 2.5638614216704462e-05, "plano_consulta": 5.427694672268931e-05, "marketplace_compra": 7.819335549725254e-06, "conta_segunda_via": 5.777750903328264e-05, "bonus_nao_recebido": 5.427694672268931e-05, "cancelamento_linha": 3.9709862513823705e-05, "troca_numero": 0.00013860103896690254, "sem_correspondencia": 0.0019133283246845823}, "confidence": 0.9911286099878072, "input_tokens": 530, "latency_ms": 183.10974400003488} +{"id": "g0138-vas_consulta-longo_contexto-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0016962224932573504, "conta_contestacao": 0.0003340060126663397, "internet_consumo": 0.00015777326879797056, "recarga_nao_creditada": 0.00012287394528759472, "plano_nova_linha": 0.0002947592716226759, "conta_debito_automatico_digital": 7.452681509677885e-05, "vas_contratacao": 0.00015777326879797056, "suporte_configuracao": 3.989132951167249e-05, "plano_troca": 0.0001392344210248558, "vas_consulta": 0.9956578911776858, "recarga_realizar": 1.662918018789668e-05, "fidelidade_resgate": 6.57696834824022e-05, "seguranca_perda_roubo": 3.307107372810563e-05, "plano_consulta": 0.00022955875155729688, "marketplace_compra": 0.00017878053547371693, "sem_correspondencia": 0.0008012387718217437}, "confidence": 0.9956578911776858, "input_tokens": 536, "latency_ms": 184.55336599998873} +{"id": "g0138-vas_consulta-longo_contexto-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 162, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9652954855902456, "plano_consulta": 0.0011302448121193393, "marketplace_compra": 0.00019640709806638504, "vas_cancelamento": 0.02914939789420177, "fidelidade_resgate": 0.00011912692676244842, "reclamacao_atendimento": 2.0701155834643028e-05, "vas_contratacao": 0.00014369450258142305, "sem_correspondencia": 0.003944942020188517}, "confidence": 0.9652954855902456, "input_tokens": 342, "latency_ms": 116.98920999998563} +{"id": "g0138-vas_consulta-longo_contexto-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 144, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9925316855599693, "plano_consulta": 0.0019160368977263029, "atendimento_humano": 0.00029383377492447676, "vas_cancelamento": 0.0007048705831994162, "vas_contratacao": 0.00029383377492447676, "troca_numero": 9.539386002244937e-05, "recarga_nao_creditada": 0.00010809540491651187, "sem_correspondencia": 0.00405625014431708}, "confidence": 0.9925316855599693, "input_tokens": 311, "latency_ms": 107.33691600000839} +{"id": "g0141-beneficios_consulta-informal_abreviado-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.022953654850832738, "vas_contratacao": 0.0004204108534244941, "beneficios_consulta": 0.9760142401133978, "sem_correspondencia": 0.0006116941823449499}, "confidence": 0.9760142401133978, "input_tokens": 219, "latency_ms": 76.76818699997057} +{"id": "g0141-beneficios_consulta-informal_abreviado-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.006676028941409222, "vas_contratacao": 0.001023802196965594, "beneficios_consulta": 0.990810545454773, "sem_correspondencia": 0.0014896234068521922}, "confidence": 0.990810545454773, "input_tokens": 219, "latency_ms": 76.89577299998973} +{"id": "g0141-beneficios_consulta-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.005694364744583873, "bonus_nao_recebido": 0.001121286901079713, "plano_nova_linha": 0.0006001816284515589, "internet_pacote_adicional": 0.00046742192222314505, "desconto_retencao": 0.0006800948838390127, "plano_consulta": 0.9576449031729231, "fidelidade_pontos": 0.00041249839856206315, "vas_contratacao": 0.000171954915538732, "fidelidade_resgate": 0.000171954915538732, "conta_debito_automatico_digital": 0.0001948504465399509, "parceiros_ofertas": 7.168147338512314e-05, "sem_correspondencia": 0.03276880659733504}, "confidence": 0.9576449031729231, "input_tokens": 422, "latency_ms": 144.49083400000973} +{"id": "g0141-beneficios_consulta-informal_abreviado-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.018675649280614392, "plano_consulta": 0.07386362575518642, "fidelidade_resgate": 0.0010536080351387608, "desconto_retencao": 0.00038760073518058865, "bonus_nao_recebido": 0.001737105978513843, "vas_contratacao": 0.001193894315156265, "beneficios_consulta": 0.89984317467822, "sem_correspondencia": 0.003245341221989832}, "confidence": 0.89984317467822, "input_tokens": 323, "latency_ms": 114.33662499996444} +{"id": "g0141-beneficios_consulta-informal_abreviado-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.003161546580404451, "bonus_nao_recebido": 0.002462214952535709, "fidelidade_pontos": 0.0001574041357467829, "vas_contratacao": 5.439741373145895e-05, "plano_consulta": 0.0006225454333835317, "beneficios_consulta": 0.9933284076212531, "fidelidade_resgate": 3.512161001720485e-05, "sem_correspondencia": 0.00017836225292778776}, "confidence": 0.9933284076212531, "input_tokens": 324, "latency_ms": 115.57228800000985} +{"id": "g0141-beneficios_consulta-informal_abreviado-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.43116980922802844, "fidelidade_resgate": 0.0025638294032184644, "cancelamento_linha": 0.000648237590022081, "marketplace_pedido": 0.0003062057557558736, "recarga_saldo": 0.0003062057557558736, "fidelidade_pontos": 7.273024191887888e-05, "conta_vencimento": 8.241416112155365e-05, "vas_contratacao": 0.004789863918108764, "plano_consulta": 0.5536329939571932, "desconto_retencao": 0.00023847328236364568, "bonus_nao_recebido": 3.892969318603086e-05, "sem_correspondencia": 0.006150307013327183}, "confidence": 0.5536329939571932, "input_tokens": 416, "latency_ms": 142.73319799997353} +{"id": "g0141-beneficios_consulta-informal_abreviado-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"portabilidade": 0.01523298356777049, "internet_consumo": 0.0009738120592844891, "suporte_chip_esim": 0.000669290587903588, "vas_contratacao": 0.09933153050839225, "internet_pacote_adicional": 0.0002462182474592781, "conta_explicacao": 0.00021728684074262032, "beneficios_consulta": 0.8316927222855541, "desconto_retencao": 0.00019175496392775468, "fidelidade_resgate": 0.00014029092853764489, "vas_consulta": 0.0002462182474592781, "marketplace_compra": 7.509232281731536e-05, "fidelidade_pontos": 0.0005212440339616353, "plano_consulta": 0.013443060815679498, "conta_debito_automatico_digital": 0.0004059452618206195, "bonus_nao_recebido": 0.004364322862658699, "sem_correspondencia": 0.03224822646603073}, "confidence": 0.8316927222855541, "input_tokens": 528, "latency_ms": 184.08974999999828} +{"id": "g0141-beneficios_consulta-informal_abreviado-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.05212327879030659, "beneficios_consulta": 0.43642287005631525, "vas_contratacao": 0.49453190008729814, "sem_correspondencia": 0.016921951066080174}, "confidence": 0.49453190008729814, "input_tokens": 217, "latency_ms": 76.41817199998968} +{"id": "g0141-beneficios_consulta-informal_abreviado-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9166134512451534, "vas_contratacao": 0.02155668219458291, "plano_consulta": 0.0402731843656807, "sem_correspondencia": 0.02155668219458291}, "confidence": 0.9166134512451534, "input_tokens": 219, "latency_ms": 76.70593000000281} +{"id": "g0141-beneficios_consulta-informal_abreviado-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9989640227777531, "plano_consulta": 0.000803899325056134, "vas_contratacao": 0.0001232819543406438, "sem_correspondencia": 0.00010879594285019368}, "confidence": 0.9989640227777531, "input_tokens": 218, "latency_ms": 76.1243180000406} +{"id": "g0141-beneficios_consulta-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.04470448138080462, "vas_contratacao": 0.7924058926047469, "desconto_retencao": 0.006855654259973014, "sem_correspondencia": 0.15603397175447542}, "confidence": 0.7924058926047469, "input_tokens": 216, "latency_ms": 76.36962600003017} +{"id": "g0141-beneficios_consulta-informal_abreviado-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.31582799585088994, "recarga_saldo": 0.0004748281872017861, "conta_segunda_via": 0.0002242929539327729, "suporte_sem_sinal": 7.751357074733966e-05, "bonus_nao_recebido": 0.00015415414254635223, "vas_contratacao": 6.036762959668887e-05, "fidelidade_resgate": 1.7295615454530543e-05, "roaming_duvida": 1.841108681492186e-05, "desconto_retencao": 8.251276655148056e-05, "negociacao_religacao": 1.959849989713998e-05, "vas_consulta": 5.327424613545207e-05, "portabilidade": 0.00019793783711722143, "plano_consulta": 0.6686078724630818, "troca_numero": 5.327424613545207e-05, "fidelidade_pontos": 0.0002541572137827106, "sem_correspondencia": 0.013876513690114346}, "confidence": 0.6686078724630818, "input_tokens": 516, "latency_ms": 182.66040399998928} +{"id": "g0142-beneficios_consulta-erros_digitacao-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9111393962949341, "vas_contratacao": 0.0015522351122636562, "plano_consulta": 0.0847491655460856, "sem_correspondencia": 0.002559203046716691}, "confidence": 0.9111393962949341, "input_tokens": 214, "latency_ms": 77.10693100000299} +{"id": "g0142-beneficios_consulta-erros_digitacao-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.0040634582098209365, "desconto_retencao": 0.00013904389377816348, "vas_contratacao": 0.0007061231571666703, "fidelidade_resgate": 5.115138994141216e-05, "beneficios_consulta": 0.9942954410359948, "bonus_nao_recebido": 7.92248225585084e-05, "fidelidade_pontos": 4.2405991696830725e-05, "sem_correspondencia": 0.0006231514990428421}, "confidence": 0.9942954410359948, "input_tokens": 317, "latency_ms": 108.73461500000303} +{"id": "g0142-beneficios_consulta-erros_digitacao-02-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.009617815212547178, "fidelidade_resgate": 0.0002904328536582949, "beneficios_consulta": 0.9810438226767869, "marketplace_pedido": 8.321040573889509e-05, "internet_pacote_adicional": 9.428974254209193e-05, "fidelidade_pontos": 3.06113975628737e-05, "desconto_retencao": 4.184081962129086e-05, "vas_contratacao": 3.930581251106302e-05, "roaming_cobranca": 6.898384929314952e-05, "bonus_nao_recebido": 6.480432914914082e-05, "plano_troca": 0.00013719076588530435, "sem_correspondencia": 0.008487692134703887}, "confidence": 0.9810438226767869, "input_tokens": 424, "latency_ms": 144.04331499997625} +{"id": "g0142-beneficios_consulta-erros_digitacao-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8118596606268087, "plano_consulta": 0.1598646458047334, "vas_contratacao": 0.0037596561113966316, "sem_correspondencia": 0.024516037457061116}, "confidence": 0.8118596606268087, "input_tokens": 212, "latency_ms": 75.37059600002749} +{"id": "g0142-beneficios_consulta-erros_digitacao-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.008573535236760754, "vas_contratacao": 0.00020163022278567828, "beneficios_consulta": 0.9909659362096243, "sem_correspondencia": 0.0002588983308292227}, "confidence": 0.9909659362096243, "input_tokens": 208, "latency_ms": 74.7040090000155} +{"id": "g0142-beneficios_consulta-erros_digitacao-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.005216848412990315, "plano_consulta": 0.0002943144478373211, "beneficios_consulta": 0.9941553351778902, "sem_correspondencia": 0.00033350196128207753}, "confidence": 0.9941553351778902, "input_tokens": 213, "latency_ms": 75.39269800003012} +{"id": "g0142-beneficios_consulta-erros_digitacao-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.01826637239265637, "roaming_duvida": 0.004075778597304272, "parceiros_ofertas": 0.0011677301190677713, "reclamacao_atendimento": 0.00029524841131412373, "marketplace_compra": 0.0006250408916568657, "recarga_realizar": 0.0001790772136934624, "suporte_sem_sinal": 0.00014846022455449427, "vas_consulta": 0.2857341391978211, "internet_problema_conexao": 0.000909429131146045, "plano_consulta": 0.25215949280475275, "vas_contratacao": 0.020698511619881146, "sem_correspondencia": 0.4157407193961517}, "confidence": 0.4157407193961517, "input_tokens": 413, "latency_ms": 143.54241099999854} +{"id": "g0142-beneficios_consulta-erros_digitacao-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.006884818793291066, "bonus_nao_recebido": 0.001536210719939955, "fidelidade_pontos": 0.004175853684696767, "vas_contratacao": 0.00030249782633001753, "roaming_cobranca": 0.0004401317402508431, "plano_consulta": 0.5469289002854357, "fidelidade_resgate": 0.0002079035128941945, "seguranca_perda_roubo": 0.0001260998548322898, "conta_explicacao": 0.010017352235440544, "desconto_retencao": 0.0011964021116519234, "beneficios_consulta": 0.00223517340855708, "sem_correspondencia": 0.4259486558266797}, "confidence": 0.5469289002854357, "input_tokens": 419, "latency_ms": 142.70529599997417} +{"id": "g0142-beneficios_consulta-erros_digitacao-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.008526260576470709, "seguranca_perda_roubo": 0.0004244975182429702, "desconto_retencao": 0.000545065602744842, "vas_contratacao": 0.000374617745004269, "recarga_nao_creditada": 0.0003305989996194932, "negociacao_religacao": 0.00012162057523185702, "beneficios_consulta": 0.9855017284237334, "bonus_nao_recebido": 6.50988028359051e-05, "fidelidade_resgate": 3.0750497083163485e-05, "troca_numero": 1.3645450364309889e-05, "cancelamento_linha": 7.774943253302091e-06, "fidelidade_pontos": 3.948441983056418e-05, "vas_consulta": 6.929731490100722e-05, "plano_consulta": 0.00013781416668507635, "conta_vencimento": 0.0002574707597862844, "sem_correspondencia": 0.0035542742042128225}, "confidence": 0.9855017284237334, "input_tokens": 497, "latency_ms": 161.58536800003276} +{"id": "g0142-beneficios_consulta-erros_digitacao-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_cancelamento": 0.013301774947534407, "recarga_realizar": 0.001588670465199923, "atendimento_humano": 0.001237257802340113, "vas_contratacao": 0.0009635773453236854, "beneficios_consulta": 0.6409154090331471, "plano_consulta": 0.20807476891059717, "cancelamento_linha": 0.0008503540226488395, "desconto_retencao": 0.0007504347910879518, "roaming_cobranca": 0.0004551617089098876, "fidelidade_resgate": 0.0001225051120344319, "bonus_nao_recebido": 0.00024363050651825128, "suporte_sem_sinal": 0.000584439202943323, "portabilidade": 0.000584439202943323, "roaming_duvida": 0.0003128277626499431, "fidelidade_pontos": 0.0038110223292233112, "sem_correspondencia": 0.12620372685689826}, "confidence": 0.6409154090331471, "input_tokens": 509, "latency_ms": 162.70842500000526} +{"id": "g0142-beneficios_consulta-erros_digitacao-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.0006253197584943855, "bonus_nao_recebido": 0.00029538013868083676, "marketplace_pedido": 5.132937151550836e-05, "vas_contratacao": 3.527812672968761e-05, "fidelidade_resgate": 4.529801137405009e-05, "roaming_cobranca": 7.871614066931799e-06, "desconto_retencao": 1.0759220764959756e-05, "plano_consulta": 0.0006253197584943855, "fidelidade_pontos": 2.5810028875399737e-05, "suporte_chip_esim": 1.2978097546892801e-05, "conta_debito_automatico_digital": 5.082296022923583e-06, "conta_contestacao": 5.8163797929690724e-05, "cancelamento_linha": 0.00015810559498644213, "beneficios_consulta": 0.9977550981032799, "reclamacao_atendimento": 5.8163797929690724e-05, "sem_correspondencia": 0.0002300422833083758}, "confidence": 0.9977550981032799, "input_tokens": 522, "latency_ms": 184.2334140000048} +{"id": "g0142-beneficios_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.00313198652867169, "fidelidade_resgate": 0.00033010895146020144, "troca_numero": 0.0002570891098960853, "fidelidade_pontos": 0.000616724714077711, "negociacao_divida": 0.00042386828395103856, "vas_contratacao": 7.3657263205745e-05, "plano_consulta": 0.9840409154492576, "atendimento_humano": 3.070491550393834e-05, "bonus_nao_recebido": 4.7556703449500646e-05, "desconto_retencao": 9.457779807983537e-05, "roaming_pacote": 2.1103159232039525e-05, "sem_correspondencia": 0.010931707123214594}, "confidence": 0.9840409154492576, "input_tokens": 403, "latency_ms": 141.7538000000036} +{"id": "g0145-beneficios_consulta-longo_contexto-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 219, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0009109107610043286, "beneficios_consulta": 0.9989349448866477, "plano_consulta": 0.00010879277601284339, "sem_correspondencia": 4.535157633514548e-05}, "confidence": 0.9989349448866477, "input_tokens": 243, "latency_ms": 78.57753700000103} +{"id": "g0145-beneficios_consulta-longo_contexto-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 199, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.01096124134929368, "beneficios_consulta": 0.9866995017560782, "bonus_nao_recebido": 0.000618390921096325, "vas_contratacao": 0.0003310008078091931, "fidelidade_pontos": 0.00037507305333285703, "desconto_retencao": 5.751931565828638e-05, "fidelidade_resgate": 5.751931565828638e-05, "sem_correspondencia": 0.0008997534810729945}, "confidence": 0.9866995017560782, "input_tokens": 345, "latency_ms": 117.10268100000576} +{"id": "g0145-beneficios_consulta-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_pontos": 0.021033807759838992, "fidelidade_resgate": 0.0028466163307222718, "desconto_retencao": 0.0009241610153915577, "plano_consulta": 0.6965440503793178, "vas_contratacao": 0.0942669863448624, "bonus_nao_recebido": 0.02700794377335711, "roaming_cobranca": 0.001956448884936714, "sem_correspondencia": 0.15541998551157313}, "confidence": 0.6965440503793178, "input_tokens": 347, "latency_ms": 116.87114800002973} +{"id": "g0145-beneficios_consulta-longo_contexto-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 181, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.002469647379849093, "beneficios_consulta": 0.9963268628050139, "plano_consulta": 0.0009085324979894009, "sem_correspondencia": 0.00029495731714750394}, "confidence": 0.9963268628050139, "input_tokens": 239, "latency_ms": 78.18926199996667} +{"id": "g0145-beneficios_consulta-longo_contexto-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 224, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"cadastro_atualizacao": 0.003301686800337319, "vas_contratacao": 0.0012146226950312203, "negociacao_religacao": 0.00034799522850169644, "marketplace_pedido": 0.00015442194656867855, "beneficios_consulta": 0.8078961229058098, "desconto_retencao": 0.00021106977551998255, "conta_explicacao": 0.00034799522850169644, "conta_segunda_via": 4.424262843241438e-05, "internet_pacote_adicional": 5.6808659408291786e-05, "internet_problema_conexao": 1.7325662233104397e-05, "conta_debito_automatico_digital": 1.7325662233104397e-05, "bonus_nao_recebido": 9.36616451264096e-05, "fidelidade_pontos": 0.00034799522850169644, "plano_consulta": 0.18026599128726892, "fidelidade_resgate": 0.00023917338961963053, "sem_correspondencia": 0.005443561256905986}, "confidence": 0.8078961229058098, "input_tokens": 552, "latency_ms": 187.01324599999225} +{"id": "g0145-beneficios_consulta-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.16854635542341553, "vas_contratacao": 0.4043216879134289, "desconto_retencao": 0.022810268749726734, "sem_correspondencia": 0.4043216879134289}, "confidence": 0.4043216879134289, "input_tokens": 234, "latency_ms": 77.82680599996183} +{"id": "g0145-beneficios_consulta-longo_contexto-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 185, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.014030560859360998, "fidelidade_pontos": 0.00025697868610646395, "desconto_retencao": 0.0001375507786242791, "beneficios_consulta": 0.983618254500802, "vas_contratacao": 0.001478810234744694, "bonus_nao_recebido": 6.916487506677783e-05, "fidelidade_resgate": 3.4778283269990883e-05, "sem_correspondencia": 0.00037390178202477073}, "confidence": 0.983618254500802, "input_tokens": 343, "latency_ms": 116.26707600004238} +{"id": "g0145-beneficios_consulta-longo_contexto-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.5483912297408221, "plano_consulta": 0.22860347560374, "desconto_retencao": 0.02126343551506425, "sem_correspondencia": 0.20174185914037368}, "confidence": 0.5483912297408221, "input_tokens": 236, "latency_ms": 77.60706000004802} +{"id": "g0145-beneficios_consulta-longo_contexto-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 188, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.01097564057191347, "beneficios_consulta": 0.9879956784692692, "vas_contratacao": 0.0004822359912825396, "sem_correspondencia": 0.0005464449675349573}, "confidence": 0.9879956784692692, "input_tokens": 235, "latency_ms": 77.82195799995861} +{"id": "g0145-beneficios_consulta-longo_contexto-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 186, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.008424864062267303, "bonus_nao_recebido": 0.000691554954957746, "beneficios_consulta": 0.6692698493561272, "vas_contratacao": 0.0002882829952423659, "atendimento_humano": 0.00013617524467649073, "conta_vencimento": 6.432463089649815e-05, "marketplace_compra": 7.288935599446145e-05, "plano_consulta": 0.316140691593852, "fidelidade_pontos": 0.00032666743010435816, "desconto_retencao": 5.676628752605697e-05, "fidelidade_resgate": 1.8429315308107907e-05, "sem_correspondencia": 0.004509504773047499}, "confidence": 0.6692698493561272, "input_tokens": 442, "latency_ms": 147.01686199998676} +{"id": "g0145-beneficios_consulta-longo_contexto-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.01577022012491937, "plano_consulta": 0.001142390914225822, "fidelidade_pontos": 0.00037088002899117396, "parceiros_ofertas": 0.0006114777926756287, "internet_problema_conexao": 0.00047621938376655375, "fidelidade_resgate": 6.860590696044896e-05, "beneficios_consulta": 0.9756689705248244, "internet_pacote_adicional": 5.3430334064121596e-05, "bonus_nao_recebido": 4.1611586008904656e-05, "vas_contratacao": 6.860590696044896e-05, "conta_debito_automatico_digital": 1.2690816711454119e-05, "desconto_retencao": 3.90904674611515e-05, "atendimento_humano": 0.0001985177741269803, "seguranca_fraude": 6.860590696044896e-05, "recarga_nao_creditada": 0.00028884165700387163, "sem_correspondencia": 0.005119840874339377}, "confidence": 0.9756689705248244, "input_tokens": 529, "latency_ms": 184.1568439999719} +{"id": "g0145-beneficios_consulta-longo_contexto-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["vas_contratacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 197, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.022742348179648823, "beneficios_consulta": 0.9670292518208262, "plano_consulta": 0.004478233878131703, "sem_correspondencia": 0.00575016612139322}, "confidence": 0.9670292518208262, "input_tokens": 238, "latency_ms": 80.32102199996416} +{"id": "g0149-desconto_retencao-erros_digitacao-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.0014975310378104372, "fidelidade_resgate": 0.0001229248331779155, "vas_contratacao": 8.448491994035009e-05, "plano_troca": 3.748995596594575e-05, "suporte_configuracao": 0.00017885457691724167, "internet_problema_conexao": 2.0066927385446157e-05, "conta_segunda_via": 2.1361133009314487e-05, "fidelidade_pontos": 9.478945313167466e-06, "bonus_nao_recebido": 2.1361133009314487e-05, "negociacao_religacao": 8.365139878639056e-06, "beneficios_consulta": 1.37917840502941e-05, "vas_consulta": 0.00020266878715769407, "desconto_retencao": 0.9960702400238522, "conta_contestacao": 7.45576801624665e-05, "cancelamento_linha": 0.0001392920845590526, "sem_correspondencia": 0.0014975310378104372}, "confidence": 0.9960702400238522, "input_tokens": 530, "latency_ms": 183.98774500002446} +{"id": "g0149-desconto_retencao-erros_digitacao-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.0019256493082426796, "plano_troca": 5.131681585104477e-05, "desconto_retencao": 0.9975110374834293, "fidelidade_resgate": 2.424034740120348e-05, "cancelamento_linha": 7.466552648881338e-05, "negociacao_divida": 1.3811733614716606e-05, "fidelidade_pontos": 2.009595383040628e-05, "sem_correspondencia": 0.00037918283114186344}, "confidence": 0.9975110374834293, "input_tokens": 322, "latency_ms": 115.32390399997894} +{"id": "g0149-desconto_retencao-erros_digitacao-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.004549464448181681, "negociacao_divida": 0.0014769948582612753, "plano_troca": 0.00029083753180820897, "desconto_retencao": 0.9824107720220306, "cancelamento_linha": 0.0013034433875489494, "beneficios_consulta": 0.00019988951748181033, "fidelidade_resgate": 0.00013738192230794888, "sem_correspondencia": 0.009631216312379391}, "confidence": 0.9824107720220306, "input_tokens": 323, "latency_ms": 114.26502799997706} +{"id": "g0149-desconto_retencao-erros_digitacao-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.001700218956346749, "plano_troca": 6.592464317282235e-05, "desconto_retencao": 0.998003756786459, "sem_correspondencia": 0.0002300996140214453}, "confidence": 0.998003756786459, "input_tokens": 219, "latency_ms": 77.06111900000678} +{"id": "g0149-desconto_retencao-erros_digitacao-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.006551555225096833, "marketplace_pedido": 0.00047459306870249523, "desconto_retencao": 0.9723370079916134, "plano_troca": 0.00019783982514474325, "recarga_realizar": 0.0002540313639189089, "seguranca_fraude": 4.6991077318081636e-05, "internet_problema_conexao": 5.0021741423678604e-05, "conta_pagamento_confirmacao": 4.6991077318081636e-05, "fidelidade_pontos": 5.3247866570927836e-05, "bonus_nao_recebido": 2.8501529126343418e-05, "suporte_configuracao": 2.2197013202328707e-05, "cancelamento_linha": 0.00017459303289811388, "conta_vencimento": 0.00022418189181777723, "beneficios_consulta": 7.278120431570402e-05, "fidelidade_resgate": 0.001656492575005958, "sem_correspondencia": 0.01780897351652663}, "confidence": 0.9723370079916134, "input_tokens": 533, "latency_ms": 185.62251999998125} +{"id": "g0149-desconto_retencao-erros_digitacao-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.002424247680813455, "desconto_retencao": 0.9780113169981333, "fidelidade_resgate": 0.0002555138257036361, "parceiros_ofertas": 0.00013676669535248056, "cancelamento_linha": 0.0008918308820788189, "internet_consumo": 4.726530517432956e-05, "recarga_nao_creditada": 3.248493750510017e-05, "beneficios_consulta": 2.2326549269450103e-05, "fidelidade_pontos": 3.458003597247208e-05, "bonus_nao_recebido": 0.00013676669535248056, "plano_troca": 9.399828341143098e-05, "sem_correspondencia": 0.017912902111233142}, "confidence": 0.9780113169981333, "input_tokens": 415, "latency_ms": 142.56317400003127} +{"id": "g0149-desconto_retencao-erros_digitacao-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9963561989177702, "plano_troca": 0.0016974121441469205, "cancelamento_linha": 0.0006244430310263888, "sem_correspondencia": 0.0013219459070565342}, "confidence": 0.9963561989177702, "input_tokens": 216, "latency_ms": 75.44179199999235} +{"id": "g0149-desconto_retencao-erros_digitacao-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 90, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9656846845698708, "plano_troca": 0.004472007296460758, "cancelamento_linha": 0.012156176170705541, "sem_correspondencia": 0.017687131962962923}, "confidence": 0.9656846845698708, "input_tokens": 218, "latency_ms": 76.97644099999934} +{"id": "g0149-desconto_retencao-erros_digitacao-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0024715890008377667, "desconto_retencao": 0.9971101686178948, "cancelamento_linha": 0.00012305317056197042, "sem_correspondencia": 0.0002951892107054302}, "confidence": 0.9971101686178948, "input_tokens": 222, "latency_ms": 76.88725000002705} +{"id": "g0149-desconto_retencao-erros_digitacao-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.001675300726447475, "desconto_retencao": 0.9833771188707292, "fidelidade_resgate": 0.00020008613849901362, "cancelamento_linha": 0.0002569156873596371, "vas_consulta": 0.00022672729832027205, "plano_troca": 6.495845854790926e-05, "fidelidade_pontos": 2.7078714225484125e-05, "conta_debito_automatico_digital": 1.9811210539143943e-05, "negociacao_divida": 3.266316421420517e-05, "suporte_configuracao": 7.360757681716895e-05, "bonus_nao_recebido": 1.8610909970619824e-05, "sem_correspondencia": 0.014027121244329846}, "confidence": 0.9833771188707292, "input_tokens": 429, "latency_ms": 145.81976699997767} +{"id": "g0149-desconto_retencao-erros_digitacao-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.0014930254583351674, "beneficios_consulta": 0.00015736372555964873, "roaming_pacote": 0.0001225549926928881, "cancelamento_linha": 4.799322471586896e-05, "portabilidade": 0.0024615828308539984, "fidelidade_pontos": 3.7377160990840645e-05, "plano_troca": 4.508546222462986e-05, "marketplace_compra": 2.568892202064893e-05, "negociacao_divida": 0.00010815440144775146, "cadastro_atualizacao": 3.298522880182264e-05, "desconto_retencao": 0.99307339153386, "conta_explicacao": 4.508546222462986e-05, "fidelidade_resgate": 4.508546222462986e-05, "conta_segunda_via": 2.4132508915794352e-05, "conta_debito_automatico_digital": 0.00010815440144775146, "sem_correspondencia": 0.0021723392236840736}, "confidence": 0.99307339153386, "input_tokens": 526, "latency_ms": 183.30609100001993} +{"id": "g0149-desconto_retencao-erros_digitacao-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.012321868084066882, "fidelidade_pontos": 0.0011461122659606577, "beneficios_consulta": 0.0005413851001260289, "desconto_retencao": 0.9788472235824028, "plano_troca": 0.0006951522287778588, "fidelidade_resgate": 0.0003720881750137967, "cancelamento_linha": 0.0002557322134518814, "sem_correspondencia": 0.005820438350200204}, "confidence": 0.9788472235824028, "input_tokens": 322, "latency_ms": 115.20205900001201} +{"id": "g0151-desconto_retencao-emocional-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.00037959199510365673, "conta_explicacao": 0.00012323547779988076, "bonus_nao_recebido": 5.821231782372152e-05, "negociacao_divida": 4.533579870551582e-05, "fidelidade_pontos": 7.474609564996327e-05, "beneficios_consulta": 1.566763279331744e-05, "conta_debito_automatico_digital": 2.749755189745566e-05, "cancelamento_linha": 0.0002302341832118556, "plano_troca": 7.474609564996327e-05, "desconto_retencao": 0.9985874194672867, "cadastro_atualizacao": 3.7213889743556184e-06, "sem_correspondencia": 0.00037959199510365673}, "confidence": 0.9985874194672867, "input_tokens": 437, "latency_ms": 146.1547530000189} +{"id": "g0151-desconto_retencao-emocional-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0019114757664954792, "bonus_nao_recebido": 0.0002282932245624581, "plano_troca": 0.00017779494205913846, "beneficios_consulta": 0.00012219655750050798, "cancelamento_linha": 0.0031514907546489274, "negociacao_divida": 0.00012219655750050798, "desconto_retencao": 0.9901689610874073, "roaming_pacote": 1.9948039649280013e-05, "marketplace_compra": 1.8739449024054793e-05, "fidelidade_pontos": 2.7265737444675157e-05, "conta_pagamento_confirmacao": 5.043654282021015e-06, "sem_correspondencia": 0.0040465942294256535}, "confidence": 0.9901689610874073, "input_tokens": 425, "latency_ms": 145.26532299998962} +{"id": "g0151-desconto_retencao-emocional-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.0005522666923541484, "parceiros_ofertas": 9.596956096671416e-05, "beneficios_consulta": 5.820848112547294e-05, "desconto_retencao": 0.9985216038676583, "bonus_nao_recebido": 8.469284029552874e-05, "fidelidade_resgate": 1.298806771552363e-05, "roaming_duvida": 8.38572678167351e-06, "fidelidade_pontos": 5.7634201119145275e-06, "plano_troca": 4.258623452864161e-05, "conta_contestacao": 2.141370350787743e-05, "cancelamento_linha": 0.00010874775955093463, "sem_correspondencia": 0.00048737364540317566}, "confidence": 0.9985216038676583, "input_tokens": 436, "latency_ms": 145.6067839999946} +{"id": "g0151-desconto_retencao-emocional-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.004015928179806782, "bonus_nao_recebido": 0.00029091286161220703, "fidelidade_pontos": 0.00019994129084847164, "cancelamento_linha": 0.00025672969929479376, "desconto_retencao": 0.982665226151255, "beneficios_consulta": 6.491143340076976e-05, "reclamacao_atendimento": 4.7490219173332215e-05, "negociacao_divida": 1.85974370403913e-05, "recarga_realizar": 3.066199002899957e-05, "internet_pacote_adicional": 2.1073657013327098e-05, "fidelidade_resgate": 1.85974370403913e-05, "sem_correspondencia": 0.01236992964348557}, "confidence": 0.982665226151255, "input_tokens": 420, "latency_ms": 142.72250099998018} +{"id": "g0151-desconto_retencao-emocional-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.004035853101847058, "plano_troca": 0.0005461933226398336, "beneficios_consulta": 0.00022768725161055622, "cancelamento_linha": 0.0010204234669983427, "negociacao_divida": 0.005872131613847708, "fidelidade_resgate": 0.00013809929892750702, "desconto_retencao": 0.9875406938255042, "sem_correspondencia": 0.0006189181186247574}, "confidence": 0.9875406938255042, "input_tokens": 325, "latency_ms": 114.89699599997039} +{"id": "g0151-desconto_retencao-emocional-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"vas_cancelamento": 0.02512543242311555, "beneficios_consulta": 0.002062421085876302, "bonus_nao_recebido": 0.00027911834181023167, "desconto_retencao": 0.9428248959426739, "fidelidade_resgate": 0.00021737758317140045, "conta_vencimento": 6.629641717133227e-05, "negociacao_divida": 4.5564816744110385e-05, "marketplace_pedido": 6.629641717133227e-05, "fidelidade_pontos": 9.061645835366293e-05, "cancelamento_linha": 0.011868413899834411, "plano_troca": 8.512628468332428e-05, "sem_correspondencia": 0.017268440329394393}, "confidence": 0.9428248959426739, "input_tokens": 422, "latency_ms": 143.19411899998613} +{"id": "g0151-desconto_retencao-emocional-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.002462848173526367, "cancelamento_linha": 0.0007056178156536619, "roaming_cobranca": 8.427403018539581e-05, "plano_troca": 5.441140340534051e-05, "fidelidade_pontos": 0.0002290805648639705, "desconto_retencao": 0.9935838672015285, "suporte_sem_sinal": 2.912432551446561e-05, "beneficios_consulta": 1.37573572441753e-05, "negociacao_religacao": 2.4144913898856356e-05, "fidelidade_resgate": 1.37573572441753e-05, "bonus_nao_recebido": 8.34425896521202e-06, "sem_correspondencia": 0.0027907725979698615}, "confidence": 0.9935838672015285, "input_tokens": 434, "latency_ms": 146.25918199999433} +{"id": "g0151-desconto_retencao-emocional-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.001030823554458171, "roaming_pacote": 0.00023000782479102534, "vas_cancelamento": 9.588152638424732e-05, "conta_pagamento_confirmacao": 3.754774522643121e-05, "suporte_configuracao": 0.00017913027405980103, "fidelidade_pontos": 2.7470517239363736e-05, "fidelidade_resgate": 7.014842322997513e-05, "desconto_retencao": 0.9976056422690521, "beneficios_consulta": 2.1394060337393002e-05, "troca_numero": 7.870434961308257e-06, "roaming_cobranca": 4.773660109307671e-06, "negociacao_divida": 3.11281741147306e-05, "plano_troca": 2.924221338491023e-05, "cancelamento_linha": 2.0097859747566662e-05, "seguranca_fraude": 0.00017913027405980103, "sem_correspondencia": 0.00042971118884361196}, "confidence": 0.9976056422690521, "input_tokens": 519, "latency_ms": 182.07833999997547} +{"id": "g0151-desconto_retencao-emocional-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.006688973383959603, "plano_troca": 0.0002019894939771114, "desconto_retencao": 0.9927316710664968, "sem_correspondencia": 0.00037736605556651864}, "confidence": 0.9927316710664968, "input_tokens": 215, "latency_ms": 76.54864000005546} +{"id": "g0151-desconto_retencao-emocional-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9993889507765513, "plano_troca": 0.00023041898416439083, "cancelamento_linha": 8.476640712968751e-05, "sem_correspondencia": 0.00029586383215444805}, "confidence": 0.9993889507765513, "input_tokens": 225, "latency_ms": 76.87274700003854} +{"id": "g0151-desconto_retencao-emocional-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9925780910427712, "plano_troca": 0.004056439792918783, "cancelamento_linha": 0.0009051140606264317, "sem_correspondencia": 0.002460355103683608}, "confidence": 0.9925780910427712, "input_tokens": 212, "latency_ms": 75.68836100006138} +{"id": "g0151-desconto_retencao-emocional-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0010310457790788704, "plano_troca": 0.00015811599126624364, "fidelidade_pontos": 5.816762250729436e-05, "cancelamento_linha": 7.468870572766389e-05, "beneficios_consulta": 0.0007086267099035929, "negociacao_divida": 3.9977983322023864e-05, "desconto_retencao": 0.9978207057825916, "sem_correspondencia": 0.00010867142560269624}, "confidence": 0.9978207057825916, "input_tokens": 320, "latency_ms": 107.33564099996329} +{"id": "g0152-desconto_retencao-longo_contexto-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 286, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.0035932226324569758, "plano_troca": 6.581216818290879e-05, "desconto_retencao": 0.996301048101575, "sem_correspondencia": 3.991709778509846e-05}, "confidence": 0.996301048101575, "input_tokens": 252, "latency_ms": 79.4645710000168} +{"id": "g0152-desconto_retencao-longo_contexto-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 212, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"parceiros_ofertas": 0.0009088666624987792, "roaming_cobranca": 0.0003788719925477064, "negociacao_divida": 0.00010854864326089607, "desconto_retencao": 0.9966933186863681, "bonus_nao_recebido": 0.0001393792168939611, "fidelidade_pontos": 3.9932814222736695e-05, "plano_nova_linha": 0.00017896645704987946, "plano_troca": 0.0009088666624987792, "fidelidade_resgate": 3.310546576153715e-05, "cancelamento_linha": 3.751340731574261e-05, "beneficios_consulta": 2.137449518564549e-05, "sem_correspondencia": 0.0005512554963962039}, "confidence": 0.9966933186863681, "input_tokens": 440, "latency_ms": 145.9337510000296} +{"id": "g0152-desconto_retencao-longo_contexto-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.999695752903073, "plano_troca": 0.00012337225701205388, "cancelamento_linha": 8.479242954462895e-05, "sem_correspondencia": 9.608241037027416e-05}, "confidence": 0.999695752903073, "input_tokens": 240, "latency_ms": 78.29298599995127} +{"id": "g0152-desconto_retencao-longo_contexto-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0015003929550850403, "desconto_retencao": 0.9979738203535197, "cancelamento_linha": 9.59169125881983e-05, "sem_correspondencia": 0.00042986977880709985}, "confidence": 0.9979738203535197, "input_tokens": 242, "latency_ms": 79.54402999996546} +{"id": "g0152-desconto_retencao-longo_contexto-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_pontos": 0.022640277124369064, "beneficios_consulta": 0.00832889249647948, "bonus_nao_recebido": 0.0016400561740774165, "atendimento_humano": 0.0021058738123110577, "troca_numero": 0.003934290236712516, "negociacao_divida": 0.006486547998375767, "cancelamento_linha": 0.006486547998375767, "fidelidade_resgate": 0.005724358517032921, "internet_consumo": 0.00347199894776761, "plano_troca": 0.5839004428569284, "internet_problema_conexao": 0.0011271930250583487, "sem_correspondencia": 0.3541535208125116}, "confidence": 0.5839004428569284, "input_tokens": 425, "latency_ms": 145.48784499993417} +{"id": "g0152-desconto_retencao-longo_contexto-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 135, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0031517250279230508, "negociacao_divida": 0.0004833326871614707, "beneficios_consulta": 0.00015691514944191285, "desconto_retencao": 0.9902425675620913, "fidelidade_pontos": 0.0002283101952615152, "plano_troca": 0.00037641987524535977, "cancelamento_linha": 0.004046895042264079, "sem_correspondencia": 0.0013138344606113063}, "confidence": 0.9902425675620913, "input_tokens": 331, "latency_ms": 116.00660600004176} +{"id": "g0152-desconto_retencao-longo_contexto-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9997911685884255, "plano_troca": 0.00012338403224309002, "cancelamento_linha": 4.539044883106717e-05, "sem_correspondencia": 4.005693050034135e-05}, "confidence": 0.9997911685884255, "input_tokens": 222, "latency_ms": 77.02768699994067} +{"id": "g0152-desconto_retencao-longo_contexto-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 161, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.0011687539697281754, "plano_troca": 9.593716799681354e-05, "beneficios_consulta": 7.471594156157131e-05, "cancelamento_linha": 0.0003348536186765117, "desconto_retencao": 0.9981845690835727, "fidelidade_resgate": 2.7486458828268993e-05, "negociacao_divida": 1.77465916391928e-05, "sem_correspondencia": 9.593716799681354e-05}, "confidence": 0.9981845690835727, "input_tokens": 337, "latency_ms": 116.44817199999125} +{"id": "g0152-desconto_retencao-longo_contexto-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0019260978336712686, "negociacao_divida": 0.00010866300408232162, "fidelidade_pontos": 7.46829177069993e-05, "beneficios_consulta": 3.314034384148759e-05, "desconto_retencao": 0.9977433794076283, "fidelidade_resgate": 1.8882798726556845e-05, "cancelamento_linha": 2.9246250790701266e-05, "sem_correspondencia": 6.590744355240712e-05}, "confidence": 0.9977433794076283, "input_tokens": 322, "latency_ms": 115.19393499997932} +{"id": "g0152-desconto_retencao-longo_contexto-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 138, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.0004304629343682883, "desconto_retencao": 0.999350873941948, "negociacao_divida": 7.480324161442762e-05, "beneficios_consulta": 1.891322137467667e-05, "plano_troca": 5.8256823145595725e-05, "fidelidade_resgate": 9.510164948342398e-06, "fidelidade_pontos": 5.768206620094077e-06, "sem_correspondencia": 5.1411465980406794e-05}, "confidence": 0.999350873941948, "input_tokens": 326, "latency_ms": 114.5551649999561} +{"id": "g0152-desconto_retencao-longo_contexto-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.001169421789987103, "cancelamento_linha": 5.138080756442963e-05, "desconto_retencao": 0.9987549268275021, "sem_correspondencia": 2.4270574946259072e-05}, "confidence": 0.9987549268275021, "input_tokens": 232, "latency_ms": 77.15718700001162} +{"id": "g0152-desconto_retencao-longo_contexto-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 130, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0031710548583440664, "desconto_retencao": 0.9963158197452808, "cancelamento_linha": 0.00017889867326246982, "sem_correspondencia": 0.0003342267231125972}, "confidence": 0.9963158197452808, "input_tokens": 223, "latency_ms": 77.0909230000143} +{"id": "g0155-fidelidade_pontos-informal_abreviado-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"beneficios_consulta": 0.020116556798628022, "desconto_retencao": 0.008385828496053507, "conta_vencimento": 0.0008838598207928246, "bonus_nao_recebido": 0.00047309607028810606, "recarga_saldo": 0.06196335719335061, "negociacao_religacao": 0.0001852670830835047, "parceiros_ofertas": 0.0001535918065165729, "fidelidade_pontos": 0.3146758927783011, "fidelidade_resgate": 0.5878919645844364, "portabilidade": 0.00047309607028810606, "seguranca_perda_roubo": 4.400478932542034e-05, "plano_troca": 0.0034957334035424534, "negociacao_divida": 0.00013554429351324805, "suporte_configuracao": 5.3079908003719486e-05, "marketplace_pedido": 0.0001852670830835047, "sem_correspondencia": 0.0008838598207928246}, "confidence": 0.5878919645844364, "input_tokens": 538, "latency_ms": 183.99515700002667} +{"id": "g0155-fidelidade_pontos-informal_abreviado-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.988656137795919, "fidelidade_resgate": 0.00148638438594022, "desconto_retencao": 0.00048255835833841803, "bonus_nao_recebido": 0.00012200986027448764, "beneficios_consulta": 0.0003758168273516116, "recarga_saldo": 0.0040404116664065565, "conta_vencimento": 0.0002582948762280004, "sem_correspondencia": 0.004578386229541748}, "confidence": 0.988656137795919, "input_tokens": 322, "latency_ms": 114.92601099996591} +{"id": "g0155-fidelidade_pontos-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"fidelidade_resgate": 0.06748886847690522, "recarga_saldo": 0.9316550916231631, "beneficios_consulta": 0.0004013034811060362, "sem_correspondencia": 0.0004547364188256373}, "confidence": 0.9316550916231631, "input_tokens": 226, "latency_ms": 77.14957999996841} +{"id": "g0155-fidelidade_pontos-informal_abreviado-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0008037456724542157, "bonus_nao_recebido": 4.5344227982734374e-05, "reclamacao_atendimento": 2.7502664512527932e-05, "troca_numero": 5.764871658822251e-06, "plano_troca": 2.7502664512527932e-05, "desconto_retencao": 7.402241733870593e-06, "recarga_saldo": 6.597546241736891e-05, "beneficios_consulta": 5.415595741740813e-06, "internet_consumo": 1.077019817171026e-05, "cancelamento_linha": 2.427101624512917e-05, "fidelidade_pontos": 0.9987730866536162, "sem_correspondencia": 0.00020321873095313807}, "confidence": 0.9987730866536162, "input_tokens": 425, "latency_ms": 144.93143300001066} +{"id": "g0155-fidelidade_pontos-informal_abreviado-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.0035917887470303285, "bonus_nao_recebido": 0.00012290425229639448, "roaming_duvida": 3.990116875685759e-05, "fidelidade_pontos": 0.9959034714135842, "fidelidade_resgate": 0.00012290425229639448, "desconto_retencao": 2.1357556588372897e-05, "beneficios_consulta": 1.88479775360143e-05, "sem_correspondencia": 0.00017882463191132335}, "confidence": 0.9959034714135842, "input_tokens": 328, "latency_ms": 114.60587600004146} +{"id": "g0155-fidelidade_pontos-informal_abreviado-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_configuracao": 0.0019108281662111584, "bonus_nao_recebido": 0.0007965516886253639, "conta_explicacao": 0.00015685032739395, "vas_cancelamento": 5.0921845794410816e-05, "beneficios_consulta": 0.0001384199280945406, "fidelidade_pontos": 0.9898334958348702, "roaming_pacote": 2.4053776757115373e-05, "suporte_chip_esim": 2.1227383483615653e-05, "desconto_retencao": 2.1227383483615653e-05, "seguranca_perda_roubo": 1.0673798733260748e-05, "cadastro_atualizacao": 6.473986187324512e-06, "roaming_cobranca": 3.287761470014969e-05, "fidelidade_resgate": 0.0001384199280945406, "conta_segunda_via": 6.960191086640203e-05, "recarga_saldo": 0.0009026113137535996, "sem_correspondencia": 0.005885765112950753}, "confidence": 0.9898334958348702, "input_tokens": 537, "latency_ms": 184.47546100003365} +{"id": "g0155-fidelidade_pontos-informal_abreviado-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"cancelamento_linha": 0.0024523715058999782, "troca_numero": 0.00029289400824235957, "bonus_nao_recebido": 0.0004829005814497968, "conta_vencimento": 0.00010122146073376361, "fidelidade_pontos": 0.9893572778211902, "suporte_sem_sinal": 0.00010122146073376361, "recarga_saldo": 0.0014874385073339782, "seguranca_perda_roubo": 6.53534869656332e-05, "reclamacao_atendimento": 7.405520265763028e-05, "beneficios_consulta": 0.0014874385073339782, "desconto_retencao": 2.4042204263522283e-05, "vas_cancelamento": 5.417994366913318e-05, "negociacao_divida": 6.53534869656332e-05, "negociacao_religacao": 5.417994366913318e-05, "fidelidade_resgate": 0.00033189239235237197, "sem_correspondencia": 0.003568179486538778}, "confidence": 0.9893572778211902, "input_tokens": 521, "latency_ms": 182.5620770000569} +{"id": "g0155-fidelidade_pontos-informal_abreviado-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.02541835699023484, "fidelidade_resgate": 0.00642676710743173, "roaming_pacote": 0.0005977824597736556, "desconto_retencao": 0.000282372439812326, "beneficios_consulta": 0.0009855766566802698, "fidelidade_pontos": 0.9538168092304714, "bonus_nao_recebido": 0.0004655534477780736, "sem_correspondencia": 0.012006781667817707}, "confidence": 0.9538168092304714, "input_tokens": 322, "latency_ms": 116.16829299998699} +{"id": "g0155-fidelidade_pontos-informal_abreviado-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.003146002509035179, "recarga_saldo": 0.0040395471825645755, "fidelidade_resgate": 0.0006194846242507147, "recarga_realizar": 8.383812708369706e-05, "desconto_retencao": 0.00029262381643337294, "fidelidade_pontos": 0.9884446055742135, "beneficios_consulta": 0.00022789565738365387, "sem_correspondencia": 0.003146002509035179}, "confidence": 0.9884446055742135, "input_tokens": 328, "latency_ms": 114.5777660000249} +{"id": "g0155-fidelidade_pontos-informal_abreviado-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.007428640747038542, "internet_problema_conexao": 0.0006909712246153117, "recarga_saldo": 0.010808608509224021, "beneficios_consulta": 0.000254194107977028, "troca_numero": 0.0001747048851444461, "plano_troca": 4.417231254503641e-05, "suporte_sem_sinal": 5.328197957870078e-05, "desconto_retencao": 4.70211819417791e-05, "plano_nova_linha": 0.0003263916954147722, "fidelidade_pontos": 0.9729599313507561, "negociacao_religacao": 6.8415416030489e-05, "roaming_pacote": 0.00013606030135689448, "vas_cancelamento": 6.427033551685984e-05, "fidelidade_resgate": 9.954384295189396e-05, "suporte_chip_esim": 0.0002880396602328711, "sem_correspondencia": 0.006555752449675228}, "confidence": 0.9729599313507561, "input_tokens": 521, "latency_ms": 183.2091340000943} +{"id": "g0155-fidelidade_pontos-informal_abreviado-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.006379194342954117, "internet_pacote_adicional": 0.0006723621370767957, "vas_contratacao": 0.00040780825056698487, "desconto_retencao": 0.0002802822384171912, "fidelidade_resgate": 0.004968121549657343, "conta_debito_automatico_digital": 0.00031760138488454756, "fidelidade_pontos": 0.8355095772356598, "beneficios_consulta": 0.0005933575033854313, "recarga_saldo": 0.03670972883672438, "roaming_cobranca": 0.0009782811369610839, "bonus_nao_recebido": 0.00010976010162174011, "sem_correspondencia": 0.11307392528209056}, "confidence": 0.8355095772356598, "input_tokens": 428, "latency_ms": 147.37850799997432} +{"id": "g0155-fidelidade_pontos-informal_abreviado-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_contestacao": 0.002171020679225334, "recarga_saldo": 0.0016907926050449035, "recarga_nao_creditada": 0.0001782082294666674, "bonus_nao_recebido": 2.732911712135418e-05, "plano_nova_linha": 9.538799147816839e-05, "vas_cancelamento": 1.9994409211295974e-05, "fidelidade_resgate": 3.976363078066563e-05, "beneficios_consulta": 1.2909360844069517e-05, "desconto_retencao": 3.976363078066563e-05, "suporte_chip_esim": 9.538799147816839e-05, "fidelidade_pontos": 0.9924706259053373, "sem_correspondencia": 0.0031588164492314373}, "confidence": 0.9924706259053373, "input_tokens": 434, "latency_ms": 145.83278800000699} +{"id": "g0159-fidelidade_pontos-longo_contexto-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"internet_pacote_adicional": 0.0001233402173290424, "conta_explicacao": 3.1185290695944665e-05, "recarga_realizar": 2.1433315951302623e-05, "fidelidade_resgate": 7.88487629461617e-06, "recarga_saldo": 6.601926092138594e-05, "negociacao_divida": 8.934735375867603e-06, "bonus_nao_recebido": 5.090858760685147e-06, "seguranca_fraude": 2.9006838849693496e-06, "beneficios_consulta": 1.8914834939141567e-05, "desconto_retencao": 7.480962338568367e-05, "fidelidade_pontos": 0.9994361326626182, "sem_correspondencia": 0.00020335363984316874}, "confidence": 0.9994361326626182, "input_tokens": 463, "latency_ms": 154.86025699999573} +{"id": "g0159-fidelidade_pontos-longo_contexto-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.00020338390043047388, "fidelidade_pontos": 0.9995848564541948, "desconto_retencao": 2.752501777052522e-05, "plano_consulta": 1.1474134499507977e-05, "fidelidade_resgate": 6.602908509571827e-05, "bonus_nao_recebido": 9.512391606010408e-06, "recarga_saldo": 3.1189931307307554e-05, "sem_correspondencia": 6.602908509571827e-05}, "confidence": 0.9995848564541948, "input_tokens": 347, "latency_ms": 116.64252999992186} +{"id": "g0159-fidelidade_pontos-longo_contexto-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 200, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.0006261355269819338, "desconto_retencao": 4.002750506548977e-05, "vas_contratacao": 2.4277909054022286e-05, "fidelidade_resgate": 1.4725296194979453e-05, "bonus_nao_recebido": 0.00012329339552287345, "beneficios_consulta": 4.002750506548977e-05, "fidelidade_pontos": 0.9990567316375906, "sem_correspondencia": 7.478122452469907e-05}, "confidence": 0.9990567316375906, "input_tokens": 343, "latency_ms": 116.67787600003976} +{"id": "g0159-fidelidade_pontos-longo_contexto-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 198, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.000802957184437411, "recarga_saldo": 0.0005518638641920178, "suporte_sem_sinal": 5.1331335441643504e-05, "seguranca_fraude": 1.666484470392867e-05, "fidelidade_pontos": 0.9977932734647889, "internet_pacote_adicional": 2.2778142025098904e-05, "roaming_pacote": 1.010773925228244e-05, "desconto_retencao": 6.9469408209083986e-06, "cancelamento_linha": 1.3815641509511296e-05, "beneficios_consulta": 1.4706673833270346e-05, "fidelidade_resgate": 6.9469408209083986e-06, "sem_correspondencia": 0.0007086072281740627}, "confidence": 0.9977932734647889, "input_tokens": 440, "latency_ms": 146.93835499997476} +{"id": "g0159-fidelidade_pontos-longo_contexto-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.0002958489996882771, "fidelidade_pontos": 0.9993388486647249, "vas_consulta": 2.7518243589490836e-05, "troca_numero": 1.1471310600720317e-05, "conta_segunda_via": 3.118225515454765e-05, "fidelidade_resgate": 5.76813721075498e-06, "cancelamento_linha": 5.090363222174217e-06, "plano_troca": 6.140150099126593e-06, "suporte_sem_sinal": 4.492229776599286e-06, "conta_debito_automatico_digital": 2.559595371451105e-06, "recarga_realizar": 1.4584134809136068e-06, "recarga_saldo": 0.0001583565581990615, "desconto_retencao": 1.0776299025907364e-05, "bonus_nao_recebido": 6.957701586423419e-06, "roaming_cobranca": 2.7518243589490836e-05, "sem_correspondencia": 6.601283468019804e-05}, "confidence": 0.9993388486647249, "input_tokens": 534, "latency_ms": 184.33114399999795} +{"id": "g0159-fidelidade_pontos-longo_contexto-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.00048775475593693454, "bonus_nao_recebido": 4.0037348469883364e-05, "fidelidade_resgate": 3.118111834044787e-05, "suporte_sem_sinal": 1.0775906153467084e-05, "fidelidade_pontos": 0.999302415684237, "recarga_saldo": 7.479961442516477e-05, "desconto_retencao": 1.2998223967233682e-05, "sem_correspondencia": 4.0037348469883364e-05}, "confidence": 0.999302415684237, "input_tokens": 353, "latency_ms": 118.89459100007116} +{"id": "g0159-fidelidade_pontos-longo_contexto-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 201, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.001324947303591269, "fidelidade_pontos": 0.9986183641295465, "recarga_saldo": 4.0009941740912584e-05, "sem_correspondencia": 1.6678625121336275e-05}, "confidence": 0.9986183641295465, "input_tokens": 244, "latency_ms": 80.32666799999788} +{"id": "g0159-fidelidade_pontos-longo_contexto-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.9998619115812087, "fidelidade_resgate": 8.480652283047931e-05, "recarga_saldo": 4.539366055797072e-05, "sem_correspondencia": 7.888235402809504e-06}, "confidence": 0.9998619115812087, "input_tokens": 244, "latency_ms": 79.8369139999977} +{"id": "g0159-fidelidade_pontos-longo_contexto-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 233, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.0013229109120838404, "fidelidade_resgate": 0.00015799917698260642, "fidelidade_pontos": 0.9970835272719875, "bonus_nao_recebido": 4.526752210547888e-05, "seguranca_fraude": 7.463352656719127e-05, "beneficios_consulta": 6.586385602451141e-05, "recarga_saldo": 0.0006248988671245152, "sem_correspondencia": 0.0006248988671245152}, "confidence": 0.9970835272719875, "input_tokens": 360, "latency_ms": 119.91417800004456} +{"id": "g0159-fidelidade_pontos-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 208, "length_bucket": "longo"}, "pred": "recarga_saldo", "probabilities": {"fidelidade_resgate": 0.032783359202076146, "recarga_saldo": 0.9580701926236331, "beneficios_consulta": 0.0026910219949892004, "sem_correspondencia": 0.006455426179301645}, "confidence": 0.9580701926236331, "input_tokens": 242, "latency_ms": 79.12300899999991} +{"id": "g0159-fidelidade_pontos-longo_contexto-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "recarga_saldo", "probabilities": {"conta_pagamento_confirmacao": 0.019644816827066064, "bonus_nao_recebido": 0.002658636849422361, "recarga_saldo": 0.7371663129567254, "fidelidade_resgate": 0.12810029718131513, "desconto_retencao": 0.00438335112470982, "beneficios_consulta": 0.019644816827066064, "negociacao_divida": 0.00035980737103987083, "sem_correspondencia": 0.08804196086265528}, "confidence": 0.7371663129567254, "input_tokens": 349, "latency_ms": 118.79111399991871} +{"id": "g0159-fidelidade_pontos-longo_contexto-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.00116905600937113, "fidelidade_resgate": 0.00023020077721279918, "fidelidade_pontos": 0.9984425286872683, "sem_correspondencia": 0.00015821452614770602}, "confidence": 0.9984425286872683, "input_tokens": 251, "latency_ms": 79.79518700005883} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.010983455300439874, "beneficios_consulta": 0.1516219235142741, "vas_contratacao": 0.0009015769132222609, "fidelidade_resgate": 0.0006196441464631186, "fidelidade_pontos": 0.7699996628287517, "cancelamento_linha": 0.00021414328690610616, "bonus_nao_recebido": 0.00011462264165711438, "desconto_retencao": 0.00011462264165711438, "recarga_nao_creditada": 0.00022795434232600743, "conta_debito_automatico_digital": 7.877891271763419e-05, "recarga_saldo": 0.0011576476716762612, "roaming_cobranca": 0.00017753102030802168, "conta_vencimento": 0.00014717838521562598, "marketplace_pedido": 0.00017753102030802168, "marketplace_compra": 0.0002583061103765811, "sem_correspondencia": 0.06320542126370063}, "confidence": 0.7699996628287517, "input_tokens": 511, "latency_ms": 163.72301799992783} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.015964978073929003, "fidelidade_resgate": 0.004574042799948418, "fidelidade_pontos": 0.7692357217601291, "plano_troca": 0.023228906032134525, "conta_debito_automatico_digital": 0.000619029377867408, "recarga_saldo": 0.014089043700073325, "suporte_chip_esim": 8.377651618546982e-05, "negociacao_divida": 5.0813025630399126e-05, "bonus_nao_recebido": 0.0002277281815985677, "internet_pacote_adicional": 0.00012975560658206852, "beneficios_consulta": 0.00015651513769125914, "sem_correspondencia": 0.17163968978823058}, "confidence": 0.7692357217601291, "input_tokens": 427, "latency_ms": 144.97028300002057} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.005131832483407586, "recarga_saldo": 0.005131832483407586, "desconto_retencao": 0.00042124646233859076, "bonus_nao_recebido": 0.00025549889470383847, "marketplace_pedido": 0.0008917787677688271, "fidelidade_resgate": 0.00746677220461684, "fidelidade_pontos": 0.9779541667177678, "sem_correspondencia": 0.0027468719859889013}, "confidence": 0.9779541667177678, "input_tokens": 317, "latency_ms": 107.88339300006555} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.014022802961240872, "vas_consulta": 0.0011510617617766612, "plano_consulta": 0.0006161189629221612, "conta_segunda_via": 0.000479833930788921, "reclamacao_atendimento": 0.0008964478014352145, "seguranca_perda_roubo": 0.00010706542182158255, "fidelidade_resgate": 0.0006981542497403844, "recarga_saldo": 0.3616528549622236, "bonus_nao_recebido": 0.00016582616925331112, "troca_numero": 4.75099929360234e-05, "parceiros_ofertas": 2.5430266687863025e-05, "conta_contestacao": 0.00024127565258259245, "beneficios_consulta": 0.000373695041042642, "fidelidade_pontos": 0.5962647545856464, "portabilidade": 0.00013747472286730633, "sem_correspondencia": 0.02311969351703457}, "confidence": 0.5962647545856464, "input_tokens": 512, "latency_ms": 161.89881399998285} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.019003780919017946, "desconto_retencao": 0.0015599253305864625, "fidelidade_pontos": 0.9156534424111823, "fidelidade_resgate": 0.04023100452126463, "bonus_nao_recebido": 0.0022696779634487625, "beneficios_consulta": 0.004240316679886149, "vas_cancelamento": 0.00027107437618424885, "sem_correspondencia": 0.016770777798429573}, "confidence": 0.9156534424111823, "input_tokens": 317, "latency_ms": 108.1569400000717} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate", "internet_pacote_adicional"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.2634048797608844, "fidelidade_pontos": 0.7160086981814519, "recarga_saldo": 0.009013219339528108, "sem_correspondencia": 0.011573202718135589}, "confidence": 0.7160086981814519, "input_tokens": 217, "latency_ms": 76.47520800003349} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["parceiros_ofertas"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_realizar": 0.0018758319163060951, "beneficios_consulta": 0.017797397695322424, "desconto_retencao": 0.0002240361737338857, "cadastro_atualizacao": 7.742482988515937e-05, "internet_consumo": 0.00028766814133177987, "bonus_nao_recebido": 4.9989227324283365e-05, "atendimento_humano": 3.435705999502467e-05, "conta_pagamento_confirmacao": 6.832717255679235e-05, "parceiros_ofertas": 0.005777969074344232, "fidelidade_pontos": 0.9717049895687493, "fidelidade_resgate": 6.029851814373243e-05, "plano_consulta": 0.0003693732050413267, "negociacao_religacao": 7.273389658022991e-05, "recarga_saldo": 0.00013588480825430784, "internet_problema_conexao": 0.0001744795475402715, "sem_correspondencia": 0.0012892391648911036}, "confidence": 0.9717049895687493, "input_tokens": 513, "latency_ms": 182.8366020000658} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.001699915808360853, "recarga_saldo": 0.00033473326953042726, "fidelidade_pontos": 0.9978258133353187, "sem_correspondencia": 0.00013953758679004444}, "confidence": 0.9978258133353187, "input_tokens": 207, "latency_ms": 76.66771199990308} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.09903516357279708, "fidelidade_pontos": 0.502942060038336, "marketplace_compra": 0.0063311061914653535, "sem_correspondencia": 0.3916916701974016}, "confidence": 0.502942060038336, "input_tokens": 236, "latency_ms": 78.18127200005165} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.005877556059945005, "desconto_retencao": 0.0006194898510370902, "suporte_sem_sinal": 0.00020111890864264785, "fidelidade_pontos": 0.988452945391854, "bonus_nao_recebido": 0.00037573958803480736, "recarga_saldo": 0.00042576873293760853, "fidelidade_resgate": 0.0009013524147020748, "sem_correspondencia": 0.003146029052846611}, "confidence": 0.988452945391854, "input_tokens": 318, "latency_ms": 108.68927899991832} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate", "internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 144, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"reclamacao_atendimento": 0.010206292401090038, "fidelidade_resgate": 0.002924151731070003, "cadastro_atualizacao": 0.0005409136807546964, "desconto_retencao": 0.00028953022946622383, "fidelidade_pontos": 0.8107862307660567, "recarga_nao_creditada": 0.0005409136807546964, "beneficios_consulta": 0.021606721182661423, "plano_troca": 0.00050814137755548, "conta_segunda_via": 0.0004773546478316522, "bonus_nao_recebido": 0.00019899102259802567, "vas_contratacao": 0.0001649693519902573, "recarga_saldo": 0.05183182962872205, "suporte_sem_sinal": 0.0010757353047265385, "cancelamento_linha": 0.00044843319176778056, "marketplace_compra": 0.0015651856327788083, "sem_correspondencia": 0.09683460617017567}, "confidence": 0.8107862307660567, "input_tokens": 538, "latency_ms": 185.3821780000544} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.002154612767298347, "fidelidade_pontos": 0.9849698357121331, "fidelidade_resgate": 0.00048075909182513174, "cadastro_atualizacao": 0.00015607962536598845, "desconto_retencao": 0.0001215549344565233, "negociacao_divida": 3.946310939089277e-05, "internet_problema_conexao": 6.112165950292792e-05, "beneficios_consulta": 0.0016780141103875993, "negociacao_religacao": 8.354340323610779e-05, "recarga_saldo": 0.0005447714211994604, "suporte_configuracao": 5.393967519216419e-05, "sem_correspondencia": 0.009656304490011853}, "confidence": 0.9849698357121331, "input_tokens": 423, "latency_ms": 143.20963400007258} +{"id": "g0162-fidelidade_resgate-informal_abreviado-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.0008031927514270171, "fidelidade_pontos": 0.00015815803019535976, "desconto_retencao": 0.0008031927514270171, "beneficios_consulta": 1.2982401690944649e-05, "conta_segunda_via": 5.818308776504505e-05, "fidelidade_resgate": 0.9980860003526416, "bonus_nao_recebido": 2.0107537087974073e-05, "sem_correspondencia": 5.818308776504505e-05}, "confidence": 0.9980860003526416, "input_tokens": 321, "latency_ms": 115.78993900002388} +{"id": "g0162-fidelidade_resgate-informal_abreviado-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.020296090672261787, "fidelidade_resgate": 0.9779204133503745, "marketplace_compra": 0.0008917479886818245, "sem_correspondencia": 0.0008917479886818245}, "confidence": 0.9779204133503745, "input_tokens": 224, "latency_ms": 76.59226700002364} +{"id": "g0162-fidelidade_resgate-informal_abreviado-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.01568727059210127, "fidelidade_pontos": 0.458449247536589, "suporte_sem_sinal": 0.0010028536571239153, "fidelidade_resgate": 0.0007810232134741274, "beneficios_consulta": 0.0004737145249193435, "parceiros_ofertas": 0.0006082614902505955, "conta_contestacao": 0.0004737145249193435, "bonus_nao_recebido": 0.0004737145249193435, "internet_problema_conexao": 0.0005367888811076406, "marketplace_compra": 0.0016534261558996122, "desconto_retencao": 0.0003689292429594832, "sem_correspondencia": 0.5194910556557364}, "confidence": 0.5194910556557364, "input_tokens": 417, "latency_ms": 142.5804520000611} +{"id": "g0162-fidelidade_resgate-informal_abreviado-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.000911015683187637, "fidelidade_resgate": 0.9990500060319184, "marketplace_compra": 2.7510289888962514e-05, "sem_correspondencia": 1.1467995005054163e-05}, "confidence": 0.9990500060319184, "input_tokens": 219, "latency_ms": 76.57613300000321} +{"id": "g0162-fidelidade_resgate-informal_abreviado-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"portabilidade": 0.008094799410163753, "fidelidade_pontos": 0.9356315982148781, "fidelidade_resgate": 0.006304236119441477, "marketplace_compra": 0.0008531855808150964, "beneficios_consulta": 0.0014066652149444926, "bonus_nao_recebido": 0.017136690485792933, "desconto_retencao": 0.0023191988606329527, "sem_correspondencia": 0.028253626113331324}, "confidence": 0.9356315982148781, "input_tokens": 327, "latency_ms": 114.48588100006418} +{"id": "g0162-fidelidade_resgate-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"desconto_retencao": 0.040109538621009105, "fidelidade_pontos": 0.031237340086674642, "troca_numero": 0.0017622901360567734, "bonus_nao_recebido": 0.0008324469164986318, "negociacao_religacao": 0.0009432859356906741, "marketplace_compra": 0.9128888912639259, "beneficios_consulta": 0.0007346318253761399, "sem_correspondencia": 0.011491575214768164}, "confidence": 0.9128888912639259, "input_tokens": 312, "latency_ms": 107.6203610000448} +{"id": "g0162-fidelidade_resgate-informal_abreviado-06-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_consulta": 0.026023393514599986, "desconto_retencao": 0.0021361302208351167, "suporte_sem_sinal": 0.000890471558153625, "negociacao_religacao": 0.0011433881135067907, "fidelidade_pontos": 0.012292580685114475, "suporte_configuracao": 0.0007858383919102524, "fidelidade_resgate": 0.7605150370214189, "bonus_nao_recebido": 0.0006120115549872781, "marketplace_compra": 0.04290532242332076, "beneficios_consulta": 0.002742845496907088, "plano_troca": 0.0001986910613784402, "sem_correspondencia": 0.14975428995786727}, "confidence": 0.7605150370214189, "input_tokens": 428, "latency_ms": 146.4297229999829} +{"id": "g0162-fidelidade_resgate-informal_abreviado-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.03273369231537828, "fidelidade_pontos": 0.0023712207181599476, "fidelidade_resgate": 0.9566187134322445, "sem_correspondencia": 0.008276373534217181}, "confidence": 0.9566187134322445, "input_tokens": 218, "latency_ms": 76.75789500001429} +{"id": "g0162-fidelidade_resgate-informal_abreviado-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.005910326813875197, "fidelidade_pontos": 5.1134346144479306e-05, "fidelidade_resgate": 0.9939641388053478, "sem_correspondencia": 7.440003463233272e-05}, "confidence": 0.9939641388053478, "input_tokens": 220, "latency_ms": 76.52096799995434} +{"id": "g0162-fidelidade_resgate-informal_abreviado-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_contestacao": 0.004470558141140103, "desconto_retencao": 0.000997516353985458, "marketplace_compra": 0.004470558141140103, "fidelidade_resgate": 0.9653717541549705, "fidelidade_pontos": 0.0012808363520790144, "plano_consulta": 9.876749410675728e-05, "vas_consulta": 3.633453053789759e-05, "roaming_cobranca": 3.0122383811332062e-05, "recarga_realizar": 0.00013499915829977518, "beneficios_consulta": 0.00015297408739271386, "bonus_nao_recebido": 0.0002522116317503076, "sem_correspondencia": 0.022703367570786295}, "confidence": 0.9653717541549705, "input_tokens": 417, "latency_ms": 144.07850599991434} +{"id": "g0162-fidelidade_resgate-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.13164372411617759, "marketplace_compra": 0.048429019661586935, "fidelidade_pontos": 0.5206610289704722, "beneficios_consulta": 0.010805974912921349, "negociacao_divida": 0.003975296012278131, "bonus_nao_recebido": 0.004504600526795688, "negociacao_religacao": 0.0012905896588659039, "sem_correspondencia": 0.2786897661409023}, "confidence": 0.5206610289704722, "input_tokens": 324, "latency_ms": 114.1003789999786} +{"id": "g0162-fidelidade_resgate-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_problema_conexao": 0.0034994369957146013, "desconto_retencao": 0.0006890800010976942, "atendimento_humano": 0.0010026054855822458, "fidelidade_pontos": 0.9702968903465602, "marketplace_compra": 0.0005366560444537288, "internet_pacote_adicional": 0.00017422670895467528, "cadastro_atualizacao": 9.325683712124182e-05, "beneficios_consulta": 0.00015375453100000873, "conta_vencimento": 0.00015375453100000873, "roaming_pacote": 0.00017422670895467528, "bonus_nao_recebido": 0.0030882423095080773, "sem_correspondencia": 0.0201378695000527}, "confidence": 0.9702968903465602, "input_tokens": 405, "latency_ms": 143.3493819999967} +{"id": "g0165-fidelidade_resgate-emocional-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 125, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"recarga_saldo": 0.0019000639813899366, "conta_vencimento": 0.00017673348069656457, "beneficios_consulta": 0.00020026527025642795, "seguranca_fraude": 6.501661411493606e-05, "desconto_retencao": 0.00017673348069656457, "conta_explicacao": 4.468522182448535e-05, "marketplace_compra": 0.01093411327188863, "fidelidade_pontos": 0.00013764017316141952, "recarga_nao_creditada": 0.00017673348069656457, "fidelidade_resgate": 0.9842575100503771, "internet_problema_conexao": 9.366531331784885e-06, "vas_contratacao": 3.269240666974105e-05, "marketplace_pedido": 0.00010719427464019727, "bonus_nao_recebido": 3.943456985141388e-05, "negociacao_religacao": 6.501661411493606e-05, "sem_correspondencia": 0.0016768005782891735}, "confidence": 0.9842575100503771, "input_tokens": 531, "latency_ms": 183.38655499997003} +{"id": "g0165-fidelidade_resgate-emocional-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.03214667600105838, "cadastro_atualizacao": 0.004350579501718856, "fidelidade_pontos": 0.004350579501718856, "marketplace_compra": 0.02836934199932457, "conta_vencimento": 0.0020550682416526573, "beneficios_consulta": 0.001099998762731011, "fidelidade_resgate": 0.44377117369207314, "suporte_chip_esim": 0.01949794460249022, "atendimento_humano": 0.006330055823614868, "bonus_nao_recebido": 0.013400728283751833, "parceiros_ofertas": 0.0008566798977924879, "sem_correspondencia": 0.44377117369207314}, "confidence": 0.44377117369207314, "input_tokens": 445, "latency_ms": 147.44917899997745} +{"id": "g0165-fidelidade_resgate-emocional-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"beneficios_consulta": 0.004408248062043794, "fidelidade_resgate": 0.951916523631249, "desconto_retencao": 0.013578359954917555, "marketplace_compra": 0.0007660386494491325, "fidelidade_pontos": 0.013578359954917555, "bonus_nao_recebido": 0.00024869633763551885, "roaming_cobranca": 0.00011747583168820552, "sem_correspondencia": 0.015386297578099367}, "confidence": 0.951916523631249, "input_tokens": 330, "latency_ms": 115.63880300002438} +{"id": "g0165-fidelidade_resgate-emocional-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.02069220109123131, "recarga_nao_creditada": 0.012550454378770998, "negociacao_divida": 0.0013228081594215183, "bonus_nao_recebido": 0.023447335657076452, "beneficios_consulta": 0.0011673741034031195, "conta_segunda_via": 0.00026047637064546776, "vas_consulta": 0.00020285920143028776, "conta_explicacao": 0.00020285920143028776, "fidelidade_resgate": 0.7764691175112486, "marketplace_compra": 0.10508366794286754, "vas_cancelamento": 0.00026047637064546776, "conta_debito_automatico_digital": 0.0016985192980991592, "cancelamento_linha": 0.0010302040304107222, "fidelidade_pontos": 0.0031732518122943696, "suporte_chip_esim": 0.0028003848954707357, "sem_correspondencia": 0.04963800997555381}, "confidence": 0.7764691175112486, "input_tokens": 538, "latency_ms": 186.12284000005275} +{"id": "g0165-fidelidade_resgate-emocional-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.010784582436891057, "fidelidade_resgate": 0.9707971732429237, "marketplace_compra": 0.002726769464266503, "sem_correspondencia": 0.01569147485591873}, "confidence": 0.9707971732429237, "input_tokens": 229, "latency_ms": 78.18932800000766} +{"id": "g0165-fidelidade_resgate-emocional-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.00428926327686986, "marketplace_compra": 0.03591356171682017, "fidelidade_pontos": 0.0020261045078936446, "beneficios_consulta": 0.0015779317773320736, "bonus_nao_recebido": 0.0005122794448340039, "roaming_pacote": 0.0001008738036549382, "portabilidade": 0.0001008738036549382, "conta_pagamento_confirmacao": 0.00010737960504064983, "marketplace_pedido": 0.001084495593223918, "fidelidade_resgate": 0.9262229643138838, "vas_consulta": 9.476216884913068e-05, "sem_correspondencia": 0.027969509987942776}, "confidence": 0.9262229643138838, "input_tokens": 432, "latency_ms": 145.3475209999624} +{"id": "g0165-fidelidade_resgate-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.05594557481084287, "fidelidade_pontos": 0.06339464155284101, "roaming_cobranca": 0.004052683846438997, "beneficios_consulta": 0.005203749064627511, "roaming_pacote": 0.006681746061046785, "marketplace_compra": 0.07183554000832774, "desconto_retencao": 0.020581226797427996, "sem_correspondencia": 0.7723048378584471}, "confidence": 0.7723048378584471, "input_tokens": 319, "latency_ms": 108.68561899997076} +{"id": "g0165-fidelidade_resgate-emocional-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.3422414630241233, "plano_consulta": 0.009120426060666568, "fidelidade_pontos": 0.43944673716737215, "seguranca_fraude": 0.000748650160639186, "plano_nova_linha": 0.0006606814478835413, "internet_consumo": 0.0004007235544447022, "roaming_cobranca": 0.00016704643023856929, "desconto_retencao": 0.00804874774879007, "bonus_nao_recebido": 0.013270141615929959, "marketplace_compra": 0.0023060048387460114, "internet_problema_conexao": 0.0004007235544447022, "sem_correspondencia": 0.18318865439672138}, "confidence": 0.43944673716737215, "input_tokens": 438, "latency_ms": 146.5237630000047} +{"id": "g0165-fidelidade_resgate-emocional-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9866561356450675, "marketplace_compra": 0.00967283639284127, "fidelidade_pontos": 0.0008997139362984475, "sem_correspondencia": 0.0027713140257928427}, "confidence": 0.9866561356450675, "input_tokens": 228, "latency_ms": 76.91032000002451} +{"id": "g0165-fidelidade_resgate-emocional-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.022613776373235868, "marketplace_compra": 0.006478955406055708, "desconto_retencao": 0.0007738008754129429, "beneficios_consulta": 0.00028466543362488635, "bonus_nao_recebido": 0.001275781962579699, "fidelidade_resgate": 0.9615622394974447, "recarga_nao_creditada": 0.0005318250455903845, "sem_correspondencia": 0.006478955406055708}, "confidence": 0.9615622394974447, "input_tokens": 328, "latency_ms": 114.46996200004378} +{"id": "g0165-fidelidade_resgate-emocional-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_vencimento": 0.029944999566993293, "roaming_duvida": 0.0035764201830316422, "vas_cancelamento": 0.002169208493023759, "fidelidade_pontos": 0.3219390852017956, "beneficios_consulta": 0.001315691458327948, "marketplace_compra": 0.008579386017919893, "fidelidade_resgate": 0.3648047763781639, "bonus_nao_recebido": 0.0014908737407175509, "roaming_cobranca": 0.0009042606335056579, "recarga_realizar": 0.0035764201830316422, "recarga_nao_creditada": 0.026426369365768625, "parceiros_ofertas": 0.0027853188391374203, "seguranca_fraude": 0.002169208493023759, "desconto_retencao": 0.003156179733866456, "roaming_pacote": 0.005896520028725514, "sem_correspondencia": 0.22126528168296744}, "confidence": 0.3648047763781639, "input_tokens": 524, "latency_ms": 183.16412199999377} +{"id": "g0165-fidelidade_resgate-emocional-11-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_pacote_adicional": 0.011057937038618322, "conta_explicacao": 0.0011654979891242896, "suporte_configuracao": 0.0003783817978703957, "suporte_sem_sinal": 0.00026005775296597566, "conta_contestacao": 0.0006238461185946779, "beneficios_consulta": 0.00026005775296597566, "bonus_nao_recebido": 0.00013919888435000682, "cancelamento_linha": 0.0003339207646150146, "fidelidade_pontos": 0.0009076907465981445, "vas_cancelamento": 0.0011654979891242896, "negociacao_divida": 0.0002295001614855834, "marketplace_compra": 0.5328012440537133, "vas_contratacao": 0.0014965290411340407, "desconto_retencao": 0.0014965290411340407, "fidelidade_resgate": 0.2516774869497766, "sem_correspondencia": 0.1960066239179293}, "confidence": 0.5328012440537133, "input_tokens": 552, "latency_ms": 186.24257099997976} +{"id": "g0166-fidelidade_resgate-longo_contexto-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.06736890139849444, "fidelidade_resgate": 0.9299989971893557, "fidelidade_pontos": 0.0013981969418043166, "sem_correspondencia": 0.0012339044703455634}, "confidence": 0.9299989971893557, "input_tokens": 236, "latency_ms": 78.63153699997838} +{"id": "g0166-fidelidade_resgate-longo_contexto-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.0011224762597275744, "desconto_retencao": 0.8460150854491606, "fidelidade_pontos": 0.0003644146872717288, "plano_troca": 9.808088250247321e-05, "beneficios_consulta": 0.00013406067150818952, "conta_vencimento": 4.352312778085095e-05, "internet_problema_conexao": 5.249891327867705e-05, "fidelidade_resgate": 0.14701537761706596, "seguranca_fraude": 4.352312778085095e-05, "marketplace_compra": 6.332577725846906e-05, "vas_consulta": 1.7043901729554533e-05, "sem_correspondencia": 0.005030589584935021}, "confidence": 0.8460150854491606, "input_tokens": 430, "latency_ms": 145.7898030000706} +{"id": "g0166-fidelidade_resgate-longo_contexto-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.002798787514540193, "fidelidade_resgate": 0.9964373751537855, "marketplace_compra": 0.0006244939063407792, "sem_correspondencia": 0.0001393434253335366}, "confidence": 0.9964373751537855, "input_tokens": 233, "latency_ms": 77.65807299995231} +{"id": "g0166-fidelidade_resgate-longo_contexto-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"seguranca_fraude": 0.0119131850665575, "conta_segunda_via": 0.0008629882317254982, "fidelidade_resgate": 0.9463815102437236, "marketplace_compra": 0.0004619243137084675, "internet_problema_conexao": 0.0002472502680232486, "reclamacao_atendimento": 0.00019255870235112069, "desconto_retencao": 0.00011679275677043385, "suporte_chip_esim": 0.00010971664135214257, "beneficios_consulta": 0.00014087895612976438, "vas_consulta": 4.036249670783377e-05, "seguranca_perda_roubo": 3.143434404277794e-05, "roaming_pacote": 0.0002801712587309023, "bonus_nao_recebido": 0.002658190891778858, "fidelidade_pontos": 0.006376668456936669, "conta_debito_automatico_digital": 0.004966154387649006, "sem_correspondencia": 0.025220212983812097}, "confidence": 0.9463815102437236, "input_tokens": 543, "latency_ms": 186.47366099992269} +{"id": "g0166-fidelidade_resgate-longo_contexto-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.999801633188591, "marketplace_compra": 0.0001233853236773463, "fidelidade_pontos": 5.828310000430236e-05, "sem_correspondencia": 1.6698387727114793e-05}, "confidence": 0.999801633188591, "input_tokens": 228, "latency_ms": 77.39783200008787} +{"id": "g0166-fidelidade_resgate-longo_contexto-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9948689402292986, "marketplace_compra": 0.004607157212718226, "fidelidade_pontos": 0.0002945257068521325, "sem_correspondencia": 0.0002293768511310998}, "confidence": 0.9948689402292986, "input_tokens": 225, "latency_ms": 77.09365400000934} +{"id": "g0166-fidelidade_resgate-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.3155195202705514, "vas_consulta": 0.005778941595622064, "recarga_nao_creditada": 0.0007820946976513544, "suporte_sem_sinal": 0.0002877165603151285, "conta_segunda_via": 0.0024090212651551556, "fidelidade_pontos": 0.04270092364249524, "beneficios_consulta": 0.0003694353762465965, "internet_pacote_adicional": 0.00022407388247603312, "negociacao_divida": 0.0016556944879206022, "vas_cancelamento": 0.0012894561637195737, "roaming_cobranca": 0.00017450891513818456, "bonus_nao_recebido": 0.07977582797371373, "marketplace_compra": 0.015708791927105576, "recarga_realizar": 0.0008862293967953996, "portabilidade": 0.012234019453935586, "sem_correspondencia": 0.5202037443911584}, "confidence": 0.5202037443911584, "input_tokens": 526, "latency_ms": 182.40128399997957} +{"id": "g0166-fidelidade_resgate-longo_contexto-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_cancelamento": 0.0026371660166189777, "negociacao_divida": 0.00040442250704317533, "roaming_pacote": 0.00010225402321513869, "fidelidade_resgate": 0.9388961361992817, "internet_consumo": 0.00016858838308946386, "marketplace_compra": 0.052968895399376215, "desconto_retencao": 0.00010225402321513869, "fidelidade_pontos": 0.001411573249297209, "bonus_nao_recebido": 6.602015941017776e-05, "beneficios_consulta": 1.8915092360490344e-05, "cancelamento_linha": 1.221250150979807e-05, "recarga_nao_creditada": 4.26258186377158e-05, "suporte_chip_esim": 0.0001088488411145733, "recarga_saldo": 6.602015941017776e-05, "vas_contratacao": 0.00035690160980109896, "sem_correspondencia": 0.0026371660166189777}, "confidence": 0.9388961361992817, "input_tokens": 524, "latency_ms": 183.59109899995474} +{"id": "g0166-fidelidade_resgate-longo_contexto-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.0016944971914936633, "beneficios_consulta": 0.0006233706798732673, "fidelidade_pontos": 0.0008004237969751927, "marketplace_compra": 0.0010277644994378561, "fidelidade_resgate": 0.9946451641784234, "vas_cancelamento": 0.00010176246608468397, "bonus_nao_recebido": 7.925268827402917e-05, "sem_correspondencia": 0.0010277644994378561}, "confidence": 0.9946451641784234, "input_tokens": 327, "latency_ms": 114.91150199992717} +{"id": "g0166-fidelidade_resgate-longo_contexto-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.03126762820789826, "beneficios_consulta": 0.0037343856475295, "vas_cancelamento": 0.0022650193904174575, "marketplace_compra": 0.00895832546800384, "bonus_nao_recebido": 0.001763998874929032, "conta_contestacao": 0.0009442005577004052, "fidelidade_resgate": 0.8064027598861102, "fidelidade_pontos": 0.0037343856475295, "roaming_duvida": 0.00023873128736758668, "recarga_realizar": 0.000446008762537084, "negociacao_religacao": 0.00011276867524525147, "sem_correspondencia": 0.14013178759473183}, "confidence": 0.8064027598861102, "input_tokens": 431, "latency_ms": 145.69497599995884} +{"id": "g0166-fidelidade_resgate-longo_contexto-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_pacote_adicional": 0.005060643917405022, "recarga_nao_creditada": 0.00025195462470125864, "roaming_cobranca": 0.00028550199322326407, "seguranca_perda_roubo": 0.00019622245901580217, "fidelidade_resgate": 0.9643880273377384, "internet_consumo": 8.707318836575715e-05, "conta_contestacao": 4.3783148704914645e-05, "bonus_nao_recebido": 6.370410547060283e-05, "beneficios_consulta": 9.26889265356595e-05, "suporte_configuracao": 4.6606919190358296e-05, "marketplace_compra": 0.002109590244283216, "desconto_retencao": 0.00025195462470125864, "fidelidade_pontos": 0.020015234960718206, "roaming_duvida": 0.00028550199322326407, "cancelamento_linha": 0.00032351614196843715, "sem_correspondencia": 0.006497995414754268}, "confidence": 0.9643880273377384, "input_tokens": 519, "latency_ms": 183.34470800004965} +{"id": "g0166-fidelidade_resgate-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.02444936105946542, "recarga_saldo": 0.002006925768921424, "desconto_retencao": 0.002576943696700697, "plano_consulta": 0.0005749938597383133, "beneficios_consulta": 0.09669909881657246, "bonus_nao_recebido": 0.0017711057747903638, "internet_pacote_adicional": 0.0009480046070725232, "marketplace_compra": 0.02444936105946542, "fidelidade_pontos": 0.021576485405150655, "vas_contratacao": 0.004814364643891524, "conta_explicacao": 0.0003487514050777926, "recarga_nao_creditada": 0.0010742299540044543, "vas_consulta": 0.0012172620106181951, "troca_numero": 0.0008366111293774282, "recarga_realizar": 0.007004859223703582, "sem_correspondencia": 0.8096516415854498}, "confidence": 0.8096516415854498, "input_tokens": 515, "latency_ms": 182.3848059999591} +{"id": "g0172-bonus_nao_recebido-emocional-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0010315557234590353, "fidelidade_pontos": 0.00015819419376975657, "roaming_duvida": 2.926298342073692e-05, "bonus_nao_recebido": 0.9983142173915334, "recarga_nao_creditada": 0.00012320176198523598, "desconto_retencao": 1.4714352129586628e-05, "troca_numero": 6.529454177089875e-06, "beneficios_consulta": 6.950567791270245e-06, "fidelidade_resgate": 1.1459548960910461e-05, "roaming_pacote": 5.085144026146451e-06, "recarga_realizar": 3.283215747155054e-06, "sem_correspondencia": 0.00029554566299959737}, "confidence": 0.9983142173915334, "input_tokens": 410, "latency_ms": 142.48238900006527} +{"id": "g0172-bonus_nao_recebido-emocional-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0008040468890357682, "bonus_nao_recebido": 0.9991473928865688, "internet_pacote_adicional": 2.428011219773547e-05, "sem_correspondencia": 2.428011219773547e-05}, "confidence": 0.9991473928865688, "input_tokens": 224, "latency_ms": 76.59440700001596} +{"id": "g0172-bonus_nao_recebido-emocional-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.010844482153746166, "recarga_nao_creditada": 0.00844569119334139, "bonus_nao_recebido": 0.9761891739199342, "sem_correspondencia": 0.004520652732978168}, "confidence": 0.9761891739199342, "input_tokens": 228, "latency_ms": 77.3794369999905} +{"id": "g0172-bonus_nao_recebido-emocional-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9949723139829274, "beneficios_consulta": 0.0009072973093470772, "fidelidade_pontos": 8.9834598997783e-05, "internet_pacote_adicional": 3.986386165747868e-05, "fidelidade_resgate": 7.927875536047268e-05, "recarga_nao_creditada": 0.0016950545303768094, "desconto_retencao": 3.986386165747868e-05, "sem_correspondencia": 0.0021764930996755268}, "confidence": 0.9949723139829274, "input_tokens": 318, "latency_ms": 108.41677899998103} +{"id": "g0172-bonus_nao_recebido-emocional-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.0019225790676676705, "portabilidade": 0.0008014501931395688, "fidelidade_resgate": 4.8130825183627214e-05, "seguranca_perda_roubo": 2.27353919725704e-05, "roaming_pacote": 0.00015781490012383735, "bonus_nao_recebido": 0.9959206134907574, "fidelidade_pontos": 1.7706341071673162e-05, "beneficios_consulta": 1.3789712291948434e-05, "internet_consumo": 1.6633568097360527e-05, "recarga_nao_creditada": 4.2475304143391654e-05, "conta_explicacao": 3.950818718965153e-06, "parceiros_ofertas": 2.4201698776126773e-05, "internet_pacote_adicional": 2.4201698776126773e-05, "internet_problema_conexao": 2.7424117529757357e-05, "negociacao_divida": 4.8130825183627214e-05, "sem_correspondencia": 0.0009081620465662115}, "confidence": 0.9959206134907574, "input_tokens": 511, "latency_ms": 163.52972200002114} +{"id": "g0172-bonus_nao_recebido-emocional-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.0044936465439118995, "cadastro_atualizacao": 0.0002535141903020007, "desconto_retencao": 0.00013569636765088403, "roaming_cobranca": 3.22307123927164e-05, "recarga_saldo": 0.0011361717758520808, "fidelidade_resgate": 4.99199039004018e-05, "internet_pacote_adicional": 2.5101304050396767e-05, "parceiros_ofertas": 2.0809711962078543e-05, "recarga_realizar": 9.326265865733069e-05, "cancelamento_linha": 0.00013569636765088403, "bonus_nao_recebido": 0.9703574609013681, "recarga_nao_creditada": 0.02282062015496067, "conta_segunda_via": 6.021489813285305e-05, "beneficios_consulta": 3.88776602484822e-05, "conta_vencimento": 9.326265865733069e-05, "sem_correspondencia": 0.0002535141903020007}, "confidence": 0.9703574609013681, "input_tokens": 507, "latency_ms": 163.61775600000783} +{"id": "g0172-bonus_nao_recebido-emocional-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.028348602247988804, "recarga_nao_creditada": 0.01948369039375236, "bonus_nao_recebido": 0.9387767758393502, "sem_correspondencia": 0.01339093151890865}, "confidence": 0.9387767758393502, "input_tokens": 219, "latency_ms": 76.69184799999584} +{"id": "g0172-bonus_nao_recebido-emocional-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.0031620941485528448, "beneficios_consulta": 0.0009059551416839287, "roaming_cobranca": 7.436532655843933e-05, "parceiros_ofertas": 3.100008022320283e-05, "bonus_nao_recebido": 0.9935004484193484, "conta_segunda_via": 5.440683516187499e-05, "recarga_nao_creditada": 0.0002941205720636708, "fidelidade_pontos": 1.5587819255858843e-05, "internet_pacote_adicional": 2.1306022779067358e-05, "fidelidade_resgate": 1.1404292188781741e-05, "desconto_retencao": 1.1404292188781741e-05, "sem_correspondencia": 0.001917907049995215}, "confidence": 0.9935004484193484, "input_tokens": 417, "latency_ms": 142.62155699998402} +{"id": "g0172-bonus_nao_recebido-emocional-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.996781503487751, "recarga_nao_creditada": 0.0024707743214310283, "internet_pacote_adicional": 0.00012301261006264928, "sem_correspondencia": 0.0006247095807553679}, "confidence": 0.996781503487751, "input_tokens": 222, "latency_ms": 76.4657280000165} +{"id": "g0172-bonus_nao_recebido-emocional-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 70, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"negociacao_divida": 0.0006254595175345582, "parceiros_ofertas": 0.000487108362035377, "desconto_retencao": 6.592294814298022e-05, "troca_numero": 2.9253130911061992e-05, "plano_nova_linha": 0.0002607303177066014, "reclamacao_atendimento": 0.0002300936977859732, "atendimento_humano": 4.823025916764333e-05, "bonus_nao_recebido": 0.9979780964860178, "fidelidade_resgate": 1.2194519233505107e-05, "beneficios_consulta": 6.94822761510211e-06, "fidelidade_pontos": 2.255759239010322e-06, "recarga_nao_creditada": 3.528601139519491e-05, "seguranca_perda_roubo": 8.92170085872276e-06, "plano_troca": 4.4861129209762635e-06, "internet_pacote_adicional": 2.581579741991389e-05, "sem_correspondencia": 0.0001791971520155111}, "confidence": 0.9979780964860178, "input_tokens": 513, "latency_ms": 180.65897500002848} +{"id": "g0172-bonus_nao_recebido-emocional-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.01861881114534306, "bonus_nao_recebido": 0.6165703460115731, "recarga_nao_creditada": 0.3300263241886027, "sem_correspondencia": 0.03478451865448118}, "confidence": 0.6165703460115731, "input_tokens": 221, "latency_ms": 77.22650300001987} +{"id": "g0172-bonus_nao_recebido-emocional-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_cancelamento": 0.0010149380012567017, "vas_consulta": 0.00015564578353237949, "conta_pagamento_confirmacao": 0.00013735692186767732, "roaming_cobranca": 3.935341699703989e-05, "plano_troca": 7.352186221586429e-05, "fidelidade_pontos": 3.06484719738302e-05, "negociacao_divida": 2.7047181585855934e-05, "recarga_nao_creditada": 0.012364476070798224, "roaming_pacote": 3.4729268606007674e-05, "conta_vencimento": 1.54110195249992e-05, "fidelidade_resgate": 1.1274942742491266e-05, "internet_pacote_adicional": 0.0004794227648994839, "beneficios_consulta": 0.0008956796424244396, "desconto_retencao": 5.378974346638789e-05, "bonus_nao_recebido": 0.9822319952119856, "sem_correspondencia": 0.0024347096961230496}, "confidence": 0.9822319952119856, "input_tokens": 515, "latency_ms": 181.00414599996384} +{"id": "g0173-bonus_nao_recebido-longo_contexto-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 271, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0031717356684939774, "internet_pacote_adicional": 0.00020276227759984686, "bonus_nao_recebido": 0.9965297239358104, "sem_correspondencia": 9.577811809575632e-05}, "confidence": 0.9965297239358104, "input_tokens": 270, "latency_ms": 101.57905699998082} +{"id": "g0173-bonus_nao_recebido-longo_contexto-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 226, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9982511473762768, "internet_pacote_adicional": 0.0002608016545882604, "beneficios_consulta": 5.819271495525402e-05, "desconto_retencao": 1.6672491976998e-05, "fidelidade_pontos": 3.999522909248516e-05, "fidelidade_resgate": 1.7747775325866837e-05, "recarga_nao_creditada": 0.0005521171070959603, "sem_correspondencia": 0.0008033256506884602}, "confidence": 0.9982511473762768, "input_tokens": 361, "latency_ms": 118.877279000003} +{"id": "g0173-bonus_nao_recebido-longo_contexto-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 227, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.00048740355852320774, "roaming_duvida": 6.596289864327125e-05, "plano_consulta": 0.00010875443407019794, "fidelidade_resgate": 3.1158667040927e-05, "internet_pacote_adicional": 5.137195711703936e-05, "desconto_retencao": 1.2988864873171e-05, "beneficios_consulta": 7.474575655742668e-05, "negociacao_divida": 1.6678032631074165e-05, "bonus_nao_recebido": 0.9985828892836279, "internet_problema_conexao": 4.53355930354959e-05, "recarga_nao_creditada": 3.530739535705073e-05, "sem_correspondencia": 0.00048740355852320774}, "confidence": 0.9985828892836279, "input_tokens": 461, "latency_ms": 154.49738699999216} +{"id": "g0173-bonus_nao_recebido-longo_contexto-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 259, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 0.0009094676378739051, "roaming_duvida": 0.00013947137945268814, "internet_pacote_adicional": 4.253636746143157e-05, "recarga_nao_creditada": 0.00013947137945268814, "fidelidade_resgate": 0.0001580417778739099, "bonus_nao_recebido": 0.9973523682101302, "fidelidade_pontos": 3.312735628797593e-05, "marketplace_compra": 1.665748083628851e-05, "conta_explicacao": 1.665748083628851e-05, "desconto_retencao": 1.1448507990447172e-05, "beneficios_consulta": 1.2972859119298411e-05, "sem_correspondencia": 0.001167779562685057}, "confidence": 0.9973523682101302, "input_tokens": 471, "latency_ms": 156.35722399997576} +{"id": "g0173-bonus_nao_recebido-longo_contexto-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.0013246093381063199, "fidelidade_pontos": 0.00015820202504385257, "fidelidade_resgate": 2.749138975371634e-05, "recarga_nao_creditada": 1.4715080551546538e-05, "internet_pacote_adicional": 7.472934520661233e-05, "bonus_nao_recebido": 0.9983636381198424, "desconto_retencao": 1.3823538890475344e-05, "sem_correspondencia": 2.279116260507715e-05}, "confidence": 0.9983636381198424, "input_tokens": 359, "latency_ms": 118.76382999992074} +{"id": "g0173-bonus_nao_recebido-longo_contexto-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9996294655440782, "internet_pacote_adicional": 0.0002033929769692355, "recarga_nao_creditada": 0.00010886841540328309, "sem_correspondencia": 5.827306354936015e-05}, "confidence": 0.9996294655440782, "input_tokens": 258, "latency_ms": 100.84971699996004} +{"id": "g0173-bonus_nao_recebido-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 203, "length_bucket": "longo"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 0.03760587486476429, "reclamacao_atendimento": 0.00950825420069088, "plano_nova_linha": 0.0027241604382639895, "internet_pacote_adicional": 0.001002162619689908, "desconto_retencao": 0.0030868781865246876, "fidelidade_pontos": 0.022809116090796226, "recarga_nao_creditada": 0.012208840062015074, "recarga_saldo": 0.010774263538879022, "beneficios_consulta": 0.21640686813030927, "internet_problema_conexao": 0.012208840062015074, "parceiros_ofertas": 0.3567946066120385, "sem_correspondencia": 0.3148701351940132}, "confidence": 0.3567946066120385, "input_tokens": 448, "latency_ms": 145.91044999997393} +{"id": "g0173-bonus_nao_recebido-longo_contexto-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0004304444553913255, "recarga_nao_creditada": 0.00020332756353968388, "bonus_nao_recebido": 0.9993079736587809, "sem_correspondencia": 5.8254322288014535e-05}, "confidence": 0.9993079736587809, "input_tokens": 252, "latency_ms": 79.31451699994341} +{"id": "g0173-bonus_nao_recebido-longo_contexto-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 98, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 268, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.0027748464498654887, "desconto_retencao": 0.00033140814799180446, "fidelidade_pontos": 0.00029246666409406464, "bonus_nao_recebido": 0.9879137657268766, "fidelidade_resgate": 0.00022777326701873906, "internet_pacote_adicional": 0.0001219182442828877, "recarga_nao_creditada": 0.00754281468143345, "sem_correspondencia": 0.0007950068184369314}, "confidence": 0.9879137657268766, "input_tokens": 374, "latency_ms": 119.57314700009647} +{"id": "g0173-bonus_nao_recebido-longo_contexto-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 186, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"marketplace_pedido": 0.020630003845704067, "fidelidade_pontos": 0.004603176061954671, "bonus_nao_recebido": 0.1727329073797514, "conta_vencimento": 0.00022917864130585195, "plano_nova_linha": 0.000294271200398677, "internet_pacote_adicional": 7.920201912345787e-05, "fidelidade_resgate": 6.566078007202749e-05, "vas_consulta": 0.0001152382578450578, "beneficios_consulta": 0.0003334529555138789, "suporte_configuracao": 0.0002596934228716832, "recarga_nao_creditada": 0.774135183091549, "cadastro_atualizacao": 0.0007999120566825538, "internet_consumo": 0.0004851711874517587, "desconto_retencao": 0.0003334529555138789, "conta_pagamento_confirmacao": 0.006697581650120068, "sem_correspondencia": 0.01820591449414213}, "confidence": 0.774135183091549, "input_tokens": 559, "latency_ms": 188.98045399998864} +{"id": "g0173-bonus_nao_recebido-longo_contexto-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.00359236773196, "fidelidade_resgate": 0.00012292406407121869, "internet_pacote_adicional": 2.0066801832229307e-05, "cancelamento_linha": 6.514736726824297e-06, "negociacao_religacao": 4.52212359970425e-05, "bonus_nao_recebido": 0.9960640078877387, "conta_segunda_via": 7.382163844138592e-06, "desconto_retencao": 3.7119850945882357e-06, "troca_numero": 3.2758153484143044e-06, "recarga_realizar": 1.365563002233844e-06, "suporte_chip_esim": 1.2828277223932605e-06, "fidelidade_pontos": 5.749234982576548e-06, "recarga_nao_creditada": 3.108007067444368e-05, "conta_explicacao": 3.4870872868251044e-06, "conta_pagamento_confirmacao": 2.5766283584218567e-05, "sem_correspondencia": 6.579651013412039e-05}, "confidence": 0.9960640078877387, "input_tokens": 557, "latency_ms": 187.1660570000131} +{"id": "g0173-bonus_nao_recebido-longo_contexto-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 246, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0019264637315463847, "bonus_nao_recebido": 0.9979329191994573, "internet_pacote_adicional": 7.469710510725425e-05, "sem_correspondencia": 6.591996388918783e-05}, "confidence": 0.9979329191994573, "input_tokens": 264, "latency_ms": 100.89262000008148} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.8996214828462586, "fidelidade_resgate": 0.0013525261961556663, "beneficios_consulta": 0.0948194066911902, "fidelidade_pontos": 9.797666903197679e-05, "internet_pacote_adicional": 0.0002350338107260004, "recarga_nao_creditada": 0.001532612966906152, "desconto_retencao": 0.00011102211095022494, "sem_correspondencia": 0.002229938708780981}, "confidence": 0.8996214828462586, "input_tokens": 324, "latency_ms": 115.36083800001506} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["atendimento_humano", "beneficios_consulta", "bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 150, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.1845240245343293, "parceiros_ofertas": 0.024972611124313128, "reclamacao_atendimento": 0.022038251966655945, "conta_segunda_via": 0.007154772877239856, "atendimento_humano": 0.1437074548028228, "troca_numero": 0.017163407889156577, "desconto_retencao": 0.03206546740467709, "sem_correspondencia": 0.5683740094008053}, "confidence": 0.5683740094008053, "input_tokens": 323, "latency_ms": 114.03336000000763} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.4056838162189585, "negociacao_religacao": 0.0005382533485436646, "internet_pacote_adicional": 0.00032646715858472287, "conta_debito_automatico_digital": 4.4182525374515625e-05, "internet_problema_conexao": 0.00010598836854599993, "desconto_retencao": 4.1505641484907826e-05, "fidelidade_pontos": 3.8990941791375326e-05, "fidelidade_resgate": 1.9605876787530362e-05, "vas_cancelamento": 4.7032053442169594e-05, "beneficios_consulta": 0.0001542121662838197, "recarga_nao_creditada": 0.5902664696481328, "sem_correspondencia": 0.0027334760520700712}, "confidence": 0.5902664696481328, "input_tokens": 421, "latency_ms": 143.38582799996402} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 120, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.012399509472211852, "fidelidade_pontos": 0.00013774610780270416, "bonus_nao_recebido": 0.9850150429992541, "fidelidade_resgate": 4.760378106008559e-05, "desconto_retencao": 8.354723763842167e-05, "internet_pacote_adicional": 2.112404979510164e-05, "recarga_nao_creditada": 0.000617335225820988, "sem_correspondencia": 0.001678091126416853}, "confidence": 0.9850150429992541, "input_tokens": 326, "latency_ms": 114.53133199995591} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.003593332536160472, "bonus_nao_recebido": 0.996331521352521, "internet_pacote_adicional": 3.991831870496013e-05, "sem_correspondencia": 3.522779261351203e-05}, "confidence": 0.996331521352521, "input_tokens": 216, "latency_ms": 75.84629299992685} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.6436124839036598, "desconto_retencao": 0.011788173839460672, "fidelidade_pontos": 0.0020484774541624554, "fidelidade_resgate": 0.0006650432598217919, "internet_pacote_adicional": 0.0009676322333904091, "beneficios_consulta": 0.036310131678281524, "recarga_nao_creditada": 0.23677180090944228, "sem_correspondencia": 0.06783625672178113}, "confidence": 0.6436124839036598, "input_tokens": 322, "latency_ms": 116.05167600009736} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_contratacao": 0.005783104776984129, "conta_segunda_via": 0.001877499234839756, "desconto_retencao": 0.00032626044586329776, "fidelidade_pontos": 0.00041892670494834923, "internet_pacote_adicional": 0.00028792383291022944, "suporte_sem_sinal": 0.00019788696346760394, "internet_consumo": 8.249155925915259e-05, "internet_problema_conexao": 0.00010592125875095491, "roaming_duvida": 0.0005379125368829268, "recarga_nao_creditada": 0.5205785020344552, "beneficios_consulta": 0.00019788696346760394, "bonus_nao_recebido": 0.4594089155975353, "fidelidade_resgate": 0.00028792383291022944, "portabilidade": 0.0001200245105005356, "plano_nova_linha": 0.00025409189072356204, "sem_correspondencia": 0.009534727856501253}, "confidence": 0.5205785020344552, "input_tokens": 517, "latency_ms": 182.63577799996256} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano", "bonus_nao_recebido", "conta_contestacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"atendimento_humano": 0.03720103272632542, "conta_contestacao": 0.959427279282556, "reclamacao_atendimento": 0.0012729493391455634, "sem_correspondencia": 0.0020987386519729615}, "confidence": 0.959427279282556, "input_tokens": 235, "latency_ms": 78.22883699998329} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_resgate": 0.001030271038700252, "negociacao_divida": 0.00012304832827120745, "vas_contratacao": 7.463258372287213e-05, "desconto_retencao": 7.463258372287213e-05, "vas_consulta": 0.00013943202283297777, "fidelidade_pontos": 3.9947943377567676e-05, "recarga_nao_creditada": 3.7527619841420156e-05, "portabilidade": 3.525393629532827e-05, "bonus_nao_recebido": 0.9970709311294407, "conta_contestacao": 4.252436437058519e-05, "plano_consulta": 5.755046896550068e-06, "roaming_pacote": 6.586302396732016e-05, "beneficios_consulta": 2.5792330775551436e-05, "conta_pagamento_confirmacao": 1.5643839400821673e-05, "internet_pacote_adicional": 5.129417464119964e-05, "sem_correspondencia": 0.0011674500337427428}, "confidence": 0.9970709311294407, "input_tokens": 514, "latency_ms": 181.57808700004807} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.005206281449009249, "internet_pacote_adicional": 0.0003771417632181606, "fidelidade_resgate": 0.00017814915458603056, "recarga_nao_creditada": 0.0014916246089453707, "bonus_nao_recebido": 0.9921416282830816, "fidelidade_pontos": 6.976421132360443e-05, "beneficios_consulta": 0.00010805292425831302, "sem_correspondencia": 0.00042735760557755393}, "confidence": 0.9921416282830816, "input_tokens": 327, "latency_ms": 114.92567900006634} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.003896539666541383, "reclamacao_atendimento": 0.00046537529834405126, "roaming_duvida": 0.00028226438671858105, "fidelidade_pontos": 0.00013333225531581277, "bonus_nao_recebido": 0.953451820150192, "beneficios_consulta": 0.00041069225932800725, "vas_contratacao": 8.087010077767318e-05, "fidelidade_resgate": 7.136761344800069e-05, "conta_contestacao": 0.00019399728677618963, "recarga_nao_creditada": 0.015411113335074531, "desconto_retencao": 0.00019399728677618963, "sem_correspondencia": 0.025408630360707774}, "confidence": 0.953451820150192, "input_tokens": 423, "latency_ms": 143.60780899994552} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0016717460459042643, "bonus_nao_recebido": 0.9812905731802125, "conta_segunda_via": 0.00012110087738827552, "suporte_sem_sinal": 5.048235633291594e-05, "fidelidade_resgate": 8.323133468114183e-05, "desconto_retencao": 2.7021258165761278e-05, "beneficios_consulta": 0.0006968874330852121, "vas_consulta": 5.7204003985812e-05, "fidelidade_pontos": 5.7204003985812e-05, "conta_explicacao": 6.900119999568478e-05, "internet_pacote_adicional": 1.4463437246185812e-05, "sem_correspondencia": 0.015861084869016554}, "confidence": 0.9812905731802125, "input_tokens": 423, "latency_ms": 143.82251799997903} +{"id": "g0176-marketplace_compra-informal_abreviado-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"seguranca_fraude": 0.0013247033556919314, "marketplace_compra": 0.998434499570172, "fidelidade_resgate": 3.5302148667631023e-05, "marketplace_pedido": 2.1411835520651708e-05, "parceiros_ofertas": 4.000257515266122e-05, "fidelidade_pontos": 7.87697408579219e-06, "plano_nova_linha": 1.2986934723999278e-05, "sem_correspondencia": 0.00012321660598533688}, "confidence": 0.998434499570172, "input_tokens": 318, "latency_ms": 108.69620799996937} +{"id": "g0176-marketplace_compra-informal_abreviado-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"portabilidade": 0.010391682973592649, "parceiros_ofertas": 0.021999193027729284, "vas_contratacao": 0.0012411095428229012, "vas_consulta": 0.00045657868504623325, "negociacao_divida": 0.000664318066839937, "fidelidade_resgate": 0.010391682973592649, "roaming_cobranca": 0.00011544117018015226, "plano_nova_linha": 0.00020260556332962258, "marketplace_compra": 0.8255136281001659, "marketplace_pedido": 0.002318697886109439, "suporte_configuracao": 0.00010844694325370851, "sem_correspondencia": 0.12659661506733755}, "confidence": 0.8255136281001659, "input_tokens": 415, "latency_ms": 142.60251700000026} +{"id": "g0176-marketplace_compra-informal_abreviado-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.002177440758314438, "marketplace_compra": 0.9954055311196892, "marketplace_pedido": 0.00017873522164986178, "conta_pagamento_confirmacao": 6.575301345820503e-05, "cancelamento_linha": 0.00015773327948877413, "fidelidade_resgate": 5.802683071246915e-05, "parceiros_ofertas": 3.519505191306721e-05, "sem_correspondencia": 0.0019215847247739438}, "confidence": 0.9954055311196892, "input_tokens": 310, "latency_ms": 106.86483100005262} +{"id": "g0176-marketplace_compra-informal_abreviado-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"negociacao_religacao": 0.0043366599672938376, "fidelidade_resgate": 0.001096479353273199, "parceiros_ofertas": 0.00027723339648984545, "plano_nova_linha": 0.00027723339648984545, "recarga_realizar": 0.0003141465943709305, "seguranca_fraude": 7.009557991206954e-05, "beneficios_consulta": 6.5848703414884e-05, "suporte_chip_esim": 0.0004033722117381689, "internet_consumo": 7.942869794418372e-05, "roaming_duvida": 8.455140884064393e-05, "vas_contratacao": 5.4590492525363996e-05, "internet_pacote_adicional": 0.0007535985039203286, "marketplace_pedido": 0.0026303172309120985, "conta_segunda_via": 0.0004033722117381689, "marketplace_compra": 0.826421107541111, "sem_correspondencia": 0.16273196471002557}, "confidence": 0.826421107541111, "input_tokens": 525, "latency_ms": 185.32364999998663} +{"id": "g0176-marketplace_compra-informal_abreviado-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.05781997947678711, "fidelidade_resgate": 0.016565701474457253, "marketplace_compra": 0.5485806913394276, "sem_correspondencia": 0.37703362770932813}, "confidence": 0.5485806913394276, "input_tokens": 213, "latency_ms": 76.66753000000881} +{"id": "g0176-marketplace_compra-informal_abreviado-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"vas_contratacao": 0.043261212095770385, "conta_vencimento": 0.004023919545722259, "recarga_realizar": 0.0011528722520289041, "conta_pagamento_confirmacao": 0.0011528722520289041, "marketplace_pedido": 0.0011528722520289041, "seguranca_fraude": 0.0005445782914416638, "parceiros_ofertas": 0.023156058185845076, "roaming_duvida": 0.001677419228853607, "marketplace_compra": 0.5270294550894348, "cancelamento_linha": 0.004559698208500544, "fidelidade_resgate": 0.009652881183144434, "plano_nova_linha": 0.012394544783424291, "plano_consulta": 0.004559698208500544, "internet_pacote_adicional": 0.0013063754089702212, "suporte_sem_sinal": 0.0021538489242887825, "sem_correspondencia": 0.3622216940900167}, "confidence": 0.5270294550894348, "input_tokens": 515, "latency_ms": 181.99338499994155} +{"id": "g0176-marketplace_compra-informal_abreviado-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.0024718529155301388, "plano_nova_linha": 0.00010860563747647382, "marketplace_compra": 0.9972166394038237, "sem_correspondencia": 0.00020290204316977166}, "confidence": 0.9972166394038237, "input_tokens": 214, "latency_ms": 76.41803100000288} +{"id": "g0176-marketplace_compra-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.00585895253188605, "suporte_configuracao": 0.0006175290536055613, "internet_pacote_adicional": 0.00015613579631131776, "parceiros_ofertas": 0.00010731045884025972, "conta_contestacao": 0.00022717624314754357, "desconto_retencao": 0.0002917000702690803, "plano_troca": 0.00015613579631131776, "vas_cancelamento": 8.357346937654602e-05, "suporte_chip_esim": 0.00037455030427509934, "vas_consulta": 0.0002004823309185121, "marketplace_compra": 0.0001769250360585268, "troca_numero": 0.0011536961579955362, "beneficios_consulta": 0.0006997520918169631, "recarga_realizar": 0.0010181332859548087, "recarga_saldo": 0.0035536343443898495, "sem_correspondencia": 0.985324313028843}, "confidence": 0.985324313028843, "input_tokens": 499, "latency_ms": 162.4322629999142} +{"id": "g0176-marketplace_compra-informal_abreviado-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.7639636777589581, "plano_nova_linha": 0.01585556029144369, "fidelidade_resgate": 0.0013015036447042996, "sem_correspondencia": 0.21887925830489402}, "confidence": 0.7639636777589581, "input_tokens": 214, "latency_ms": 76.00369800002227} +{"id": "g0176-marketplace_compra-informal_abreviado-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.006313430652536237, "marketplace_compra": 0.019446735470417677, "recarga_realizar": 0.0001682472279857685, "cadastro_atualizacao": 0.00010204710218503002, "fidelidade_resgate": 0.0003561793844409084, "reclamacao_atendimento": 5.8144686138591545e-05, "internet_problema_conexao": 4.253956111919074e-05, "recarga_nao_creditada": 3.9962219401720026e-05, "portabilidade": 5.8144686138591545e-05, "negociacao_divida": 5.462187769178254e-05, "plano_troca": 4.253956111919074e-05, "conta_contestacao": 0.0009681959483974496, "marketplace_pedido": 0.0023225813403296852, "suporte_sem_sinal": 0.0009681959483974496, "plano_nova_linha": 0.032062246415756286, "sem_correspondencia": 0.9369961879179445}, "confidence": 0.9369961879179445, "input_tokens": 516, "latency_ms": 181.11525599999823} +{"id": "g0176-marketplace_compra-informal_abreviado-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.017281322448648325, "recarga_realizar": 0.003003043549940322, "marketplace_pedido": 0.003003043549940322, "plano_nova_linha": 0.0008603863822379561, "fidelidade_resgate": 0.0020639596356163653, "internet_problema_conexao": 0.0004064177494030564, "marketplace_compra": 0.7348205289085012, "sem_correspondencia": 0.23856129777571247}, "confidence": 0.7348205289085012, "input_tokens": 306, "latency_ms": 106.75736400003188} +{"id": "g0176-marketplace_compra-informal_abreviado-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0030463611053893917, "plano_nova_linha": 0.0007702407105619545, "negociacao_religacao": 0.0004122801430388738, "fidelidade_resgate": 0.0005293781824575717, "recarga_nao_creditada": 0.0003210840982434658, "vas_consulta": 5.939458598105072e-05, "marketplace_pedido": 0.00019474734993084528, "troca_numero": 4.625655007224419e-05, "fidelidade_pontos": 0.00028335572216902646, "marketplace_compra": 0.9571382071709502, "roaming_pacote": 8.641861267723138e-05, "sem_correspondencia": 0.03711227576852822}, "confidence": 0.9571382071709502, "input_tokens": 393, "latency_ms": 140.48891300001287} +{"id": "g0177-marketplace_compra-erros_digitacao-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.0027950643651587607, "marketplace_pedido": 0.00037827082752332395, "parceiros_ofertas": 9.564184313572419e-05, "plano_troca": 9.564184313572419e-05, "fidelidade_resgate": 0.0005503808064469587, "vas_consulta": 6.573361339099117e-05, "marketplace_compra": 0.9951118421586344, "sem_correspondencia": 0.0009074245425741911}, "confidence": 0.9951118421586344, "input_tokens": 319, "latency_ms": 109.18799000000945} +{"id": "g0177-marketplace_compra-erros_digitacao-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.009468207558020818, "marketplace_compra": 0.7521528892566819, "bonus_nao_recebido": 0.0004160040070094052, "suporte_configuracao": 0.0002523191848145135, "cadastro_atualizacao": 0.00022267089906147824, "marketplace_pedido": 0.007373847460469207, "plano_troca": 0.000173416270556293, "roaming_cobranca": 9.880961249186661e-05, "suporte_sem_sinal": 0.0004160040070094052, "fidelidade_resgate": 0.0023939377719654296, "vas_cancelamento": 7.229065678921095e-05, "conta_debito_automatico_digital": 0.0003239842464197669, "desconto_retencao": 0.006507397543995361, "reclamacao_atendimento": 0.0006858746550528915, "plano_nova_linha": 0.003946936125371877, "sem_correspondencia": 0.2154954107442907}, "confidence": 0.7521528892566819, "input_tokens": 539, "latency_ms": 186.78677399998378} +{"id": "g0177-marketplace_compra-erros_digitacao-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"recarga_realizar": 0.0024385740381724034, "portabilidade": 0.0007916890783286854, "marketplace_pedido": 0.00022682271856299112, "marketplace_compra": 0.9837909820625997, "fidelidade_resgate": 0.00010714346565094548, "cancelamento_linha": 2.7090110548304794e-05, "conta_segunda_via": 2.3906938649553257e-05, "plano_nova_linha": 3.069711686122089e-05, "internet_consumo": 5.7349764480800444e-05, "parceiros_ofertas": 9.455377656913838e-05, "conta_vencimento": 2.7090110548304794e-05, "sem_correspondencia": 0.01238410081902784}, "confidence": 0.9837909820625997, "input_tokens": 408, "latency_ms": 143.13763899997411} +{"id": "g0177-marketplace_compra-erros_digitacao-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.0077970788918552735, "vas_contratacao": 0.001971410275474408, "reclamacao_atendimento": 0.0003881936998584273, "suporte_sem_sinal": 0.0003023255574331291, "marketplace_pedido": 0.0007252413104611643, "marketplace_compra": 0.901219785117129, "parceiros_ofertas": 0.00023545138087141993, "internet_problema_conexao": 8.136981991064188e-05, "portabilidade": 0.00014280848137019286, "plano_nova_linha": 0.003250306054451455, "troca_numero": 5.953143197119923e-05, "sem_correspondencia": 0.08382649797921365}, "confidence": 0.901219785117129, "input_tokens": 411, "latency_ms": 145.1488000000154} +{"id": "g0177-marketplace_compra-erros_digitacao-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.004473082714931383, "parceiros_ofertas": 0.0008808022107240631, "vas_cancelamento": 0.0004160615039263905, "recarga_saldo": 0.0001734402388372328, "marketplace_compra": 0.965916910297098, "marketplace_pedido": 0.0021129346621775566, "plano_nova_linha": 0.0002859546109662562, "sem_correspondencia": 0.025740813761339115}, "confidence": 0.965916910297098, "input_tokens": 320, "latency_ms": 107.81517800000984} +{"id": "g0177-marketplace_compra-erros_digitacao-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.013539596697645213, "marketplace_compra": 0.837665185816825, "marketplace_pedido": 0.0007638517761192355, "plano_nova_linha": 0.0004632995216922667, "fidelidade_pontos": 0.00028100536453655803, "fidelidade_resgate": 0.0004632995216922667, "parceiros_ofertas": 0.0012593786709498558, "sem_correspondencia": 0.14556438263053958}, "confidence": 0.837665185816825, "input_tokens": 324, "latency_ms": 115.00653799998872} +{"id": "g0177-marketplace_compra-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.005124463593387608, "parceiros_ofertas": 0.0011434223822673751, "troca_numero": 0.0003712148976358655, "fidelidade_pontos": 0.0004766493636175895, "plano_nova_linha": 0.002742927703390209, "marketplace_pedido": 0.010848489512332611, "fidelidade_resgate": 0.002742927703390209, "sem_correspondencia": 0.9765499048439785}, "confidence": 0.9765499048439785, "input_tokens": 311, "latency_ms": 106.76857999999356} +{"id": "g0177-marketplace_compra-erros_digitacao-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.010933240564499881, "plano_nova_linha": 0.0003301552573746489, "marketplace_compra": 0.9841789514347771, "sem_correspondencia": 0.0045576527433484155}, "confidence": 0.9841789514347771, "input_tokens": 220, "latency_ms": 77.36034300000938} +{"id": "g0177-marketplace_compra-erros_digitacao-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.014094620737545608, "internet_problema_conexao": 0.004575853398924345, "suporte_chip_esim": 0.0013110039485208298, "recarga_realizar": 0.0006192744157926431, "marketplace_pedido": 0.000901038958270998, "vas_cancelamento": 0.0004256206666038263, "plano_nova_linha": 0.0003314737084424333, "marketplace_compra": 0.8720033072467512, "fidelidade_resgate": 0.0006192744157926431, "plano_troca": 0.0007951640897822063, "cancelamento_linha": 0.0001774250906973841, "sem_correspondencia": 0.1041459433228758}, "confidence": 0.8720033072467512, "input_tokens": 420, "latency_ms": 144.74315899997237} +{"id": "g0177-marketplace_compra-erros_digitacao-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.37065787420874124, "fidelidade_resgate": 0.01628557041610276, "plano_nova_linha": 0.0019450340147118285, "sem_correspondencia": 0.6111115213604441}, "confidence": 0.6111115213604441, "input_tokens": 219, "latency_ms": 76.93678999999065} +{"id": "g0177-marketplace_compra-erros_digitacao-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9879373239026606, "plano_nova_linha": 0.004037474038318017, "fidelidade_resgate": 0.0004822075086961401, "sem_correspondencia": 0.0075429945503251855}, "confidence": 0.9879373239026606, "input_tokens": 221, "latency_ms": 77.1815970000489} +{"id": "g0177-marketplace_compra-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.025642339432641627, "plano_nova_linha": 0.00943328950080864, "marketplace_pedido": 0.002702682692152544, "sem_correspondencia": 0.9622216883743973}, "confidence": 0.9622216883743973, "input_tokens": 221, "latency_ms": 78.07926100008444} +{"id": "g0181-marketplace_compra-indireto_multiplo-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 0.008082862354310041, "parceiros_ofertas": 0.0010938964660831038, "fidelidade_resgate": 0.0004560038901705856, "marketplace_compra": 0.002043667650609153, "cadastro_atualizacao": 0.824474374585383, "conta_contestacao": 0.0003551361867484589, "troca_numero": 0.00011529583927612286, "conta_vencimento": 7.924159422368632e-05, "conta_segunda_via": 0.0001575907275820807, "fidelidade_pontos": 0.000516720102739254, "marketplace_pedido": 0.0002765803403366925, "sem_correspondencia": 0.16234863026253796}, "confidence": 0.824474374585383, "input_tokens": 436, "latency_ms": 148.48181499996826} +{"id": "g0181-marketplace_compra-indireto_multiplo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.013141989061415466, "suporte_sem_sinal": 0.0008401392526982371, "conta_vencimento": 0.0003968536826194785, "marketplace_pedido": 0.06674052743590471, "plano_nova_linha": 0.0003968536826194785, "roaming_duvida": 0.00030906995878882067, "desconto_retencao": 0.0009520024945557269, "vas_contratacao": 0.0001874604060015398, "fidelidade_resgate": 0.006207836069100948, "parceiros_ofertas": 0.09710689442633184, "vas_consulta": 0.0006543011078904119, "sem_correspondencia": 0.8130660724220734}, "confidence": 0.8130660724220734, "input_tokens": 421, "latency_ms": 143.63907100005235} +{"id": "g0181-marketplace_compra-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["bonus_nao_recebido"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.027263291126163814, "reclamacao_atendimento": 0.0025358810983017416, "negociacao_divida": 0.0008232800554910623, "negociacao_religacao": 0.0007265420989305362, "parceiros_ofertas": 0.15688940807134558, "cadastro_atualizacao": 0.0017428838911514627, "conta_vencimento": 0.0003431941866930387, "suporte_sem_sinal": 0.0005658315555814437, "fidelidade_resgate": 0.007811063685841787, "plano_nova_linha": 0.07410930885223983, "marketplace_pedido": 0.02405976997310165, "sem_correspondencia": 0.703129545405158}, "confidence": 0.703129545405158, "input_tokens": 439, "latency_ms": 146.91122700003234} +{"id": "g0181-marketplace_compra-indireto_multiplo-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.04692370802718356, "marketplace_compra": 0.4451997462243337, "plano_nova_linha": 0.003399142008635332, "sem_correspondencia": 0.5044774037398474}, "confidence": 0.5044774037398474, "input_tokens": 235, "latency_ms": 78.73682100000678} +{"id": "g0181-marketplace_compra-indireto_multiplo-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.013285724569094727, "conta_debito_automatico_digital": 0.0015867535208610678, "fidelidade_resgate": 0.0004546124951614917, "portabilidade": 0.00031245029392890593, "conta_contestacao": 0.0005837339985311881, "parceiros_ofertas": 0.0007495292906988104, "plano_nova_linha": 0.015054698243341618, "internet_consumo": 0.0005837339985311881, "marketplace_compra": 0.126051445106189, "marketplace_pedido": 0.005538313976765209, "suporte_chip_esim": 0.0005837339985311881, "roaming_duvida": 0.0014003050673250935, "desconto_retencao": 0.006275731915369879, "seguranca_perda_roubo": 0.002616114281201962, "suporte_sem_sinal": 0.0029644458507900352, "sem_correspondencia": 0.8219586733936787}, "confidence": 0.8219586733936787, "input_tokens": 534, "latency_ms": 184.6431339999981} +{"id": "g0181-marketplace_compra-indireto_multiplo-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 164, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0065591713780729, "seguranca_fraude": 0.002129451171717634, "fidelidade_resgate": 0.0006100979753766545, "conta_contestacao": 0.0006913315770172587, "vas_cancelamento": 0.0005384095735430303, "marketplace_pedido": 0.0014635489600304033, "recarga_saldo": 0.00019806981303636462, "plano_nova_linha": 0.0008876873162489792, "conta_vencimento": 0.0012915774240077368, "marketplace_compra": 0.6690536696881086, "reclamacao_atendimento": 0.0005384095735430303, "sem_correspondencia": 0.3160385755492974}, "confidence": 0.6690536696881086, "input_tokens": 443, "latency_ms": 147.43008899995402} +{"id": "g0181-marketplace_compra-indireto_multiplo-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.02119341534777017, "marketplace_compra": 0.03959451254765364, "internet_pacote_adicional": 0.0004398553028252759, "marketplace_pedido": 0.00026678572700071474, "conta_contestacao": 0.0002354375777319102, "plano_consulta": 0.0004398553028252759, "recarga_realizar": 0.00020777293310043066, "plano_nova_linha": 0.0004984213559697018, "fidelidade_resgate": 0.0015352458585184473, "beneficios_consulta": 0.0004398553028252759, "parceiros_ofertas": 0.00012602065418383307, "suporte_chip_esim": 0.030836237377443218, "roaming_cobranca": 0.0006399856892850655, "negociacao_divida": 0.0006399856892850655, "roaming_duvida": 0.0017396614696574301, "sem_correspondencia": 0.9011669518639246}, "confidence": 0.9011669518639246, "input_tokens": 541, "latency_ms": 187.10833600005117} +{"id": "g0181-marketplace_compra-indireto_multiplo-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.03128699983206713, "roaming_duvida": 0.003297625521167056, "cadastro_atualizacao": 0.0007357997106475546, "internet_pacote_adicional": 0.000833770303887295, "roaming_pacote": 0.000833770303887295, "marketplace_pedido": 0.008963875531251197, "marketplace_compra": 0.4319037102412395, "bonus_nao_recebido": 0.0010705822618707487, "fidelidade_resgate": 0.0029101443083138392, "plano_nova_linha": 0.0850468831105093, "recarga_saldo": 0.001213128633919623, "sem_correspondencia": 0.4319037102412395}, "confidence": 0.4319037102412395, "input_tokens": 436, "latency_ms": 147.03198200004408} +{"id": "g0181-marketplace_compra-indireto_multiplo-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.004298827032747036, "marketplace_pedido": 0.0023009962985042305, "reclamacao_atendimento": 0.00031140598578446746, "fidelidade_resgate": 0.0008464892324312937, "portabilidade": 0.0005134216725861932, "parceiros_ofertas": 0.001086913689394278, "conta_explicacao": 0.00024252322558206604, "plano_nova_linha": 0.00024252322558206604, "conta_contestacao": 0.0008464892324312937, "marketplace_compra": 0.2659590108623186, "internet_pacote_adicional": 0.00039985320065595776, "sem_correspondencia": 0.7229515463419826}, "confidence": 0.7229515463419826, "input_tokens": 443, "latency_ms": 147.59549300003982} +{"id": "g0181-marketplace_compra-indireto_multiplo-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"cadastro_atualizacao": 0.02029321053003717, "roaming_cobranca": 0.0012973015462027129, "vas_consulta": 0.00037168311596121875, "troca_numero": 0.000289467101765017, "parceiros_ofertas": 0.00047725056784790214, "marketplace_pedido": 0.00042117214788251286, "conta_segunda_via": 0.0001549405743999949, "suporte_sem_sinal": 9.397620880708327e-05, "fidelidade_resgate": 0.00037168311596121875, "recarga_saldo": 0.00018689400770393588, "recarga_nao_creditada": 8.828247814706084e-05, "marketplace_compra": 0.5233687975808202, "atendimento_humano": 0.0007868531626645508, "conta_pagamento_confirmacao": 0.0011448645962421006, "plano_nova_linha": 0.09094785983453693, "sem_correspondencia": 0.3597057634310203}, "confidence": 0.5233687975808202, "input_tokens": 520, "latency_ms": 182.55376399997658} +{"id": "g0181-marketplace_compra-indireto_multiplo-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["marketplace_pedido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.09053105048146239, "marketplace_pedido": 0.758007205173759, "parceiros_ofertas": 0.000887535188950829, "reclamacao_atendimento": 0.0005383173036725231, "fidelidade_resgate": 0.0006099934199156245, "internet_problema_conexao": 7.755196052469187e-05, "plano_nova_linha": 8.787788410085416e-05, "sem_correspondencia": 0.14926046858761413}, "confidence": 0.758007205173759, "input_tokens": 345, "latency_ms": 116.60496399997555} +{"id": "g0181-marketplace_compra-indireto_multiplo-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 144, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.06275496594516787, "marketplace_compra": 0.17058568357431603, "fidelidade_resgate": 0.002147356849356327, "sem_correspondencia": 0.7645119936311597}, "confidence": 0.7645119936311597, "input_tokens": 237, "latency_ms": 78.51526100000683} +{"id": "g0184-marketplace_pedido-erros_digitacao-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.0007092374271653368, "parceiros_ofertas": 4.5340031806428025e-05, "internet_problema_conexao": 7.475307485347824e-05, "portabilidade": 2.1417114525570368e-05, "marketplace_pedido": 0.9986806597197354, "fidelidade_pontos": 3.758820658675433e-05, "marketplace_compra": 5.137698690345462e-05, "sem_correspondencia": 0.0003796274384236515}, "confidence": 0.9986806597197354, "input_tokens": 312, "latency_ms": 108.23107499993512} +{"id": "g0184-marketplace_pedido-erros_digitacao-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.025422195873546938, "vas_cancelamento": 0.0018415776923568904, "portabilidade": 0.00032001821777122747, "atendimento_humano": 0.00032001821777122747, "suporte_sem_sinal": 0.0007676837962307801, "roaming_duvida": 0.0002492304385973474, "troca_numero": 9.760004209384768e-05, "plano_troca": 0.0001941008607448438, "conta_explicacao": 0.0005978727416557604, "parceiros_ofertas": 0.00032001821777122747, "conta_segunda_via": 0.0002824150859537508, "seguranca_perda_roubo": 0.0016251866093738427, "recarga_nao_creditada": 0.0018415776923568904, "vas_contratacao": 0.0007676837962307801, "marketplace_pedido": 0.3097057476973063, "sem_correspondencia": 0.6556470730202384}, "confidence": 0.6556470730202384, "input_tokens": 508, "latency_ms": 164.1379870000037} +{"id": "g0184-marketplace_pedido-erros_digitacao-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.00116905600937113, "marketplace_pedido": 0.9984425286872683, "marketplace_compra": 0.00015821452614770602, "sem_correspondencia": 0.00023020077721279918}, "confidence": 0.9984425286872683, "input_tokens": 213, "latency_ms": 77.01505400007136} +{"id": "g0184-marketplace_pedido-erros_digitacao-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"negociacao_religacao": 0.02629097773931954, "plano_consulta": 0.0027710486666975166, "suporte_sem_sinal": 0.0021580948715529988, "conta_segunda_via": 0.001680725975907858, "marketplace_pedido": 0.768334994340005, "parceiros_ofertas": 0.0004249540764070809, "recarga_saldo": 0.0003750206561699464, "suporte_configuracao": 0.00022746152599262227, "marketplace_compra": 0.001308950706165491, "plano_nova_linha": 0.001680725975907858, "atendimento_humano": 0.00048153605430512563, "sem_correspondencia": 0.194265509411569}, "confidence": 0.768334994340005, "input_tokens": 411, "latency_ms": 144.02812899993478} +{"id": "g0184-marketplace_pedido-erros_digitacao-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"suporte_chip_esim": 0.009100965586686674, "recarga_saldo": 0.0008465216653694874, "recarga_realizar": 0.0004531103958779465, "bonus_nao_recebido": 0.00031141791719564574, "parceiros_ofertas": 0.0006592717358766666, "marketplace_pedido": 0.9283237275722597, "marketplace_compra": 0.0009592347156009882, "sem_correspondencia": 0.059345750411132825}, "confidence": 0.9283237275722597, "input_tokens": 316, "latency_ms": 109.05654700002287} +{"id": "g0184-marketplace_pedido-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.005123105716017044, "conta_contestacao": 0.005123105716017044, "cancelamento_linha": 0.0012953239785027356, "portabilidade": 0.0005399713698166511, "suporte_chip_esim": 0.0011431193988722193, "parceiros_ofertas": 0.0003711165333290595, "internet_consumo": 0.00013652614289057737, "beneficios_consulta": 8.81479029761851e-05, "suporte_sem_sinal": 0.0008902622829857979, "roaming_pacote": 0.006578197951744134, "marketplace_compra": 0.0024199837864027586, "sem_correspondencia": 0.9762911392204457}, "confidence": 0.9762911392204457, "input_tokens": 406, "latency_ms": 143.86267000008957} +{"id": "g0184-marketplace_pedido-erros_digitacao-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.000430531803061517, "marketplace_pedido": 0.999510757600378, "marketplace_compra": 3.118761920929449e-05, "sem_correspondencia": 2.752297735119022e-05}, "confidence": 0.999510757600378, "input_tokens": 209, "latency_ms": 76.54811599991262} +{"id": "g0184-marketplace_pedido-erros_digitacao-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"conta_explicacao": 0.009926739715220597, "vas_consulta": 0.0003396743540245324, "suporte_configuracao": 0.0001604508036650994, "beneficios_consulta": 9.731833179841495e-05, "suporte_chip_esim": 0.0001604508036650994, "plano_consulta": 5.902655198782557e-05, "plano_nova_linha": 4.893473034369659e-05, "cancelamento_linha": 9.731833179841495e-05, "suporte_sem_sinal": 0.0009233306241384509, "marketplace_pedido": 0.6141456391793191, "marketplace_compra": 6.688584607487315e-05, "desconto_retencao": 0.0004361505039644896, "conta_debito_automatico_digital": 0.0003396743540245324, "internet_consumo": 0.00020602291003396224, "parceiros_ofertas": 0.0004942232688716781, "sem_correspondencia": 0.37249815969106936}, "confidence": 0.6141456391793191, "input_tokens": 513, "latency_ms": 182.48829200001637} +{"id": "g0184-marketplace_pedido-erros_digitacao-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0013242506121117184, "marketplace_pedido": 0.9980932648265585, "marketplace_compra": 0.00020308040871476878, "sem_correspondencia": 0.0003794041526150503}, "confidence": 0.9980932648265585, "input_tokens": 210, "latency_ms": 77.64682100003029} +{"id": "g0184-marketplace_pedido-erros_digitacao-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.015475557008396723, "plano_nova_linha": 0.0007704826148078238, "desconto_retencao": 0.00041240962505108264, "recarga_saldo": 0.00019480851290259432, "plano_troca": 0.0009893192605292765, "roaming_duvida": 0.00022074696503982362, "parceiros_ofertas": 0.00013388980233516585, "recarga_realizar": 0.00019480851290259432, "bonus_nao_recebido": 0.0007704826148078238, "negociacao_divida": 0.0006000524637552367, "marketplace_compra": 0.00019480851290259432, "recarga_nao_creditada": 0.003912833578856339, "marketplace_pedido": 0.015475557008396723, "conta_vencimento": 0.001121045589657966, "conta_segunda_via": 0.0020943888909757172, "sem_correspondencia": 0.9574388090386825}, "confidence": 0.9574388090386825, "input_tokens": 515, "latency_ms": 184.2356289999998} +{"id": "g0184-marketplace_pedido-erros_digitacao-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.005182582450213792, "plano_troca": 0.0005462401714804606, "vas_consulta": 0.0002923812945010895, "marketplace_compra": 0.00033131141156958574, "conta_explicacao": 0.0013103620519368277, "roaming_pacote": 0.00013811114416943505, "marketplace_pedido": 0.9876253985164258, "sem_correspondencia": 0.004573612959702954}, "confidence": 0.9876253985164258, "input_tokens": 308, "latency_ms": 108.00545799997963} +{"id": "g0184-marketplace_pedido-erros_digitacao-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.02332103895373346, "marketplace_compra": 0.0027853009053081805, "seguranca_perda_roubo": 0.00042713972798668525, "cadastro_atualizacao": 0.0003326567546369374, "conta_pagamento_confirmacao": 0.0004840127220114974, "suporte_configuracao": 0.00012237758099774214, "plano_consulta": 0.00010799783617630287, "reclamacao_atendimento": 0.00042713972798668525, "parceiros_ofertas": 0.00029356855559094095, "conta_contestacao": 0.00029356855559094095, "plano_troca": 0.0001780583296934583, "recarga_realizar": 0.0016893703955947659, "roaming_cobranca": 0.0011610861607991461, "marketplace_pedido": 0.875115530533119, "internet_consumo": 0.001024654940539086, "sem_correspondencia": 0.09223649832023526}, "confidence": 0.875115530533119, "input_tokens": 522, "latency_ms": 183.9427650000971} +{"id": "g0186-marketplace_pedido-emocional-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"reclamacao_atendimento": 0.015771286958787333, "beneficios_consulta": 0.0004202905612843175, "seguranca_perda_roubo": 0.000224965326226092, "marketplace_compra": 0.00010626609563567687, "cancelamento_linha": 0.00012041526188301868, "internet_consumo": 3.240932806708295e-05, "suporte_sem_sinal": 2.5240410077462258e-05, "conta_explicacao": 3.6724579964150316e-05, "recarga_realizar": 3.044574614322513e-05, "parceiros_ofertas": 2.8601131634048692e-05, "bonus_nao_recebido": 0.0018836116148741764, "plano_consulta": 0.0005396637630830206, "seguranca_fraude": 0.0004202905612843175, "roaming_duvida": 0.00010626609563567687, "marketplace_pedido": 0.9757349731990693, "sem_correspondencia": 0.00451854936635113}, "confidence": 0.9757349731990693, "input_tokens": 530, "latency_ms": 185.83064799997828} +{"id": "g0186-marketplace_pedido-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.04178155796977002, "parceiros_ofertas": 0.005654518981905778, "marketplace_compra": 0.0016200468122530038, "sem_correspondencia": 0.9509438762360712}, "confidence": 0.9509438762360712, "input_tokens": 209, "latency_ms": 75.89874599989344} +{"id": "g0186-marketplace_pedido-emocional-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.028122540961753, "conta_debito_automatico_digital": 0.002037190034455172, "marketplace_pedido": 0.01034570465333069, "parceiros_ofertas": 0.00024330765273836198, "portabilidade": 0.0002757036903197955, "roaming_pacote": 0.00018948819047990176, "plano_consulta": 0.00018948819047990176, "bonus_nao_recebido": 0.0026158037828634168, "marketplace_compra": 0.01034570465333069, "internet_problema_conexao": 0.00158656519409895, "suporte_chip_esim": 0.0003124132101906916, "conta_explicacao": 0.003358758542264569, "plano_troca": 0.0029640940100780326, "beneficios_consulta": 0.001235618215558098, "roaming_duvida": 0.004886964842770494, "sem_correspondencia": 0.9312906541752882}, "confidence": 0.9312906541752882, "input_tokens": 529, "latency_ms": 184.27635499995176} +{"id": "g0186-marketplace_pedido-emocional-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.009690401154757819, "marketplace_pedido": 0.9884477900690929, "parceiros_ofertas": 0.0003757376283473387, "sem_correspondencia": 0.0014860711478019417}, "confidence": 0.9884477900690929, "input_tokens": 216, "latency_ms": 76.24336499998208} +{"id": "g0186-marketplace_pedido-emocional-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"atendimento_humano": 0.03065747732702307, "recarga_realizar": 0.003231274337291169, "fidelidade_resgate": 0.016409765108850925, "parceiros_ofertas": 0.0008169940973749493, "marketplace_pedido": 0.8959428174216982, "marketplace_compra": 0.0013469955463785307, "cancelamento_linha": 0.0010490411863132946, "sem_correspondencia": 0.05054563497506985}, "confidence": 0.8959428174216982, "input_tokens": 307, "latency_ms": 107.27763600004891} +{"id": "g0186-marketplace_pedido-emocional-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9881465961701958, "marketplace_compra": 0.004576026583681671, "parceiros_ofertas": 0.0006192978538008282, "sem_correspondencia": 0.00665807939232149}, "confidence": 0.9881465961701958, "input_tokens": 219, "latency_ms": 76.96684600000481} +{"id": "g0186-marketplace_pedido-emocional-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_nao_creditada": 0.004432501310245749, "marketplace_pedido": 0.8446852346315207, "parceiros_ofertas": 0.000412286845298105, "internet_pacote_adicional": 0.00015167185425060377, "desconto_retencao": 0.0002206812457738516, "seguranca_fraude": 0.00015167185425060377, "roaming_duvida": 8.642001754708586e-05, "plano_nova_linha": 0.00015167185425060377, "conta_vencimento": 0.0003638418639519519, "recarga_realizar": 0.0014390224869404004, "marketplace_compra": 0.0011207118396865444, "sem_correspondencia": 0.14678428419628387}, "confidence": 0.8446852346315207, "input_tokens": 410, "latency_ms": 143.24430900001062} +{"id": "g0186-marketplace_pedido-emocional-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.00453416502599614, "suporte_sem_sinal": 0.0010117089683899282, "seguranca_fraude": 0.0003721869299194232, "roaming_duvida": 0.00017580865706129956, "roaming_pacote": 0.00025580008663974647, "marketplace_pedido": 0.012325138397399842, "marketplace_compra": 9.410359292463646e-05, "conta_vencimento": 7.801461865991872e-05, "recarga_realizar": 0.0004217430438898857, "parceiros_ofertas": 0.0011464164524848817, "recarga_saldo": 0.0004778974777755186, "sem_correspondencia": 0.9791070167488588}, "confidence": 0.9791070167488588, "input_tokens": 413, "latency_ms": 144.65915000005225} +{"id": "g0186-marketplace_pedido-emocional-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"conta_vencimento": 0.0002958953852305259, "parceiros_ofertas": 8.47754472373395e-05, "seguranca_fraude": 2.1434589813655532e-05, "marketplace_pedido": 0.9994955329003802, "marketplace_compra": 2.752255811700986e-05, "recarga_realizar": 5.091161329514625e-06, "troca_numero": 3.7247731981616633e-06, "sem_correspondencia": 6.602318469366858e-05}, "confidence": 0.9994955329003802, "input_tokens": 313, "latency_ms": 107.78515999993488} +{"id": "g0186-marketplace_pedido-emocional-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.8789460837984274, "parceiros_ofertas": 0.01420684026876547, "marketplace_compra": 0.01420684026876547, "sem_correspondencia": 0.09264023566404167}, "confidence": 0.8789460837984274, "input_tokens": 215, "latency_ms": 76.9388590000517} +{"id": "g0186-marketplace_pedido-emocional-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0002959514472734332, "marketplace_pedido": 0.9996849030773011, "marketplace_compra": 1.3003199094604193e-05, "sem_correspondencia": 6.142276330923267e-06}, "confidence": 0.9996849030773011, "input_tokens": 217, "latency_ms": 76.11546300006466} +{"id": "g0186-marketplace_pedido-emocional-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.005209597814005402, "conta_debito_automatico_digital": 0.0007989177000422101, "plano_consulta": 8.420530607319707e-05, "reclamacao_atendimento": 5.7873404081420695e-05, "parceiros_ofertas": 0.0002288937533586037, "marketplace_pedido": 0.9927736155852454, "portabilidade": 4.797873715171818e-05, "sem_correspondencia": 0.0007989177000422101}, "confidence": 0.9927736155852454, "input_tokens": 325, "latency_ms": 114.57131600002413} +{"id": "g0187-marketplace_pedido-longo_contexto-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 227, "length_bucket": "longo"}, "pred": "marketplace_pedido", "probabilities": {"conta_explicacao": 0.0019244418839938536, "reclamacao_atendimento": 0.00022984180646218403, "suporte_sem_sinal": 9.581231964838289e-05, "vas_consulta": 1.3803073355544105e-05, "troca_numero": 3.9940517078707726e-05, "vas_cancelamento": 8.371987188400038e-06, "parceiros_ofertas": 1.0098544194413034e-05, "portabilidade": 5.753977036762722e-06, "internet_consumo": 1.772349701692398e-05, "negociacao_divida": 1.2966787417170767e-05, "marketplace_pedido": 0.9968855762377219, "marketplace_compra": 2.922110652299284e-05, "fidelidade_pontos": 2.7450689177563538e-05, "conta_debito_automatico_digital": 8.371987188400038e-06, "suporte_chip_esim": 6.585078007042716e-05, "sem_correspondencia": 0.0006247748059263556}, "confidence": 0.9968855762377219, "input_tokens": 558, "latency_ms": 187.50732199998765} +{"id": "g0187-marketplace_pedido-longo_contexto-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 216, "length_bucket": "longo"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.0013248922735327314, "parceiros_ofertas": 4.000827997713517e-05, "marketplace_pedido": 0.9985768877426098, "sem_correspondencia": 5.821170388037297e-05}, "confidence": 0.9985768877426098, "input_tokens": 249, "latency_ms": 79.11330199999611} +{"id": "g0187-marketplace_pedido-longo_contexto-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9999525250630409, "parceiros_ofertas": 3.120140362862146e-05, "marketplace_compra": 1.0129612673075726e-05, "sem_correspondencia": 6.143920657234072e-06}, "confidence": 0.9999525250630409, "input_tokens": 235, "latency_ms": 77.46647599992684} +{"id": "g0187-marketplace_pedido-longo_contexto-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0020970568673675458, "reclamacao_atendimento": 0.0023762767452506993, "internet_problema_conexao": 0.0004129349807518028, "conta_explicacao": 0.00032159408636707953, "cancelamento_linha": 0.012067729060689472, "marketplace_compra": 0.0011224736545127113, "beneficios_consulta": 7.175733999387443e-05, "fidelidade_pontos": 4.931805045234854e-05, "suporte_sem_sinal": 0.0002210281676826717, "marketplace_pedido": 0.9586584603413331, "recarga_nao_creditada": 5.5884672578350445e-05, "sem_correspondencia": 0.022545486033020454}, "confidence": 0.9586584603413331, "input_tokens": 436, "latency_ms": 146.3393729999325} +{"id": "g0187-marketplace_pedido-longo_contexto-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 178, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"conta_explicacao": 0.003931124838103349, "internet_consumo": 0.0002513084030365117, "recarga_saldo": 0.0001187096840172066, "marketplace_pedido": 0.9619145326073791, "internet_problema_conexao": 0.00010476092845198086, "beneficios_consulta": 3.001450852501968e-05, "vas_consulta": 2.1959083532056622e-05, "marketplace_compra": 0.0005320198934032001, "parceiros_ofertas": 6.763873908223928e-05, "internet_pacote_adicional": 4.102496903768127e-05, "seguranca_fraude": 7.200106296123458e-05, "sem_correspondencia": 0.03291490528247023}, "confidence": 0.9619145326073791, "input_tokens": 440, "latency_ms": 148.18011799991382} +{"id": "g0187-marketplace_pedido-longo_contexto-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.002786055577045572, "internet_pacote_adicional": 0.00022869336820789134, "seguranca_perda_roubo": 0.00013870953949103652, "marketplace_pedido": 0.9919044914275814, "vas_consulta": 0.00010802709797509321, "marketplace_compra": 0.00013870953949103652, "parceiros_ofertas": 1.556277901640312e-05, "conta_pagamento_confirmacao": 1.4619877901688547e-05, "bonus_nao_recebido": 3.294640343626479e-05, "conta_contestacao": 1.9983003811356255e-05, "recarga_saldo": 1.877229481463954e-05, "sem_correspondencia": 0.004593429091227754}, "confidence": 0.9919044914275814, "input_tokens": 445, "latency_ms": 147.93638499997996} +{"id": "g0187-marketplace_pedido-longo_contexto-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 162, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9995079193622328, "marketplace_compra": 0.00020336824616585595, "parceiros_ofertas": 5.82659780555617e-05, "sem_correspondencia": 0.00023044641354575323}, "confidence": 0.9995079193622328, "input_tokens": 238, "latency_ms": 79.21203900002638} +{"id": "g0187-marketplace_pedido-longo_contexto-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.0024718529155301388, "marketplace_pedido": 0.9972166394038237, "parceiros_ofertas": 0.00010860563747647382, "sem_correspondencia": 0.00020290204316977166}, "confidence": 0.9972166394038237, "input_tokens": 235, "latency_ms": 80.34984300002179} +{"id": "g0187-marketplace_pedido-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.007908334608017082, "parceiros_ofertas": 0.0017645879675942217, "vas_consulta": 0.0008335323352607559, "fidelidade_resgate": 0.00044615770848844204, "vas_contratacao": 0.0009445158762819047, "marketplace_compra": 0.06621567497473614, "roaming_cobranca": 0.00039373279580529096, "cadastro_atualizacao": 0.0003474679727441423, "reclamacao_atendimento": 0.0017645879675942217, "negociacao_divida": 0.004796647407028852, "portabilidade": 0.0005055629171975182, "sem_correspondencia": 0.9140791974692515}, "confidence": 0.9140791974692515, "input_tokens": 437, "latency_ms": 146.66522799996073} +{"id": "g0187-marketplace_pedido-longo_contexto-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 165, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.0001789887425057021, "vas_cancelamento": 2.744881267257738e-05, "roaming_duvida": 2.5785773183339264e-05, "conta_segunda_via": 1.2965901018979256e-05, "desconto_retencao": 2.5785773183339264e-05, "suporte_configuracao": 6.51966446918837e-06, "conta_contestacao": 7.3877477077755535e-06, "recarga_saldo": 4.769888421146323e-06, "parceiros_ofertas": 5.753583699949577e-06, "roaming_cobranca": 6.124657967516441e-06, "negociacao_divida": 1.0749109488178726e-05, "vas_consulta": 0.0002028208166867128, "marketplace_compra": 0.0019243103308380285, "internet_pacote_adicional": 3.524497312948993e-05, "marketplace_pedido": 0.9968174300158789, "sem_correspondencia": 0.0007079142091491272}, "confidence": 0.9968174300158789, "input_tokens": 549, "latency_ms": 187.05219399998896} +{"id": "g0187-marketplace_pedido-longo_contexto-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 152, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.00116945682936998, "parceiros_ofertas": 2.4271302165450188e-05, "marketplace_pedido": 0.9987848525194818, "sem_correspondencia": 2.1419348982704577e-05}, "confidence": 0.9987848525194818, "input_tokens": 233, "latency_ms": 79.01236999998673} +{"id": "g0187-marketplace_pedido-longo_contexto-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 200, "length_bucket": "longo"}, "pred": "marketplace_pedido", "probabilities": {"reclamacao_atendimento": 0.004572702930469999, "atendimento_humano": 0.0006188480462520462, "desconto_retencao": 0.0003753503137551279, "cadastro_atualizacao": 0.000701246706293934, "cancelamento_linha": 0.000701246706293934, "internet_consumo": 0.00015646928987892442, "parceiros_ofertas": 0.00015646928987892442, "marketplace_pedido": 0.9874288869200626, "marketplace_compra": 0.00012971759741063814, "conta_debito_automatico_digital": 5.4074339644442275e-05, "portabilidade": 1.6491741820984203e-05, "negociacao_religacao": 6.127425431870993e-05, "seguranca_perda_roubo": 0.0001144753779256037, "vas_consulta": 4.772043724552769e-05, "roaming_pacote": 0.0002923231182785911, "sem_correspondencia": 0.004572702930469999}, "confidence": 0.9874288869200626, "input_tokens": 526, "latency_ms": 185.1867889999994} +{"id": "g0189-parceiros_ofertas-curto_neutro-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9983220700781823, "beneficios_consulta": 0.0013245541864420891, "vas_contratacao": 0.00012320273108375686, "sem_correspondencia": 0.00023017300429183796}, "confidence": 0.9983220700781823, "input_tokens": 201, "latency_ms": 75.90209800002867} +{"id": "g0189-parceiros_ofertas-curto_neutro-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 0.0027490871728556255, "marketplace_pedido": 0.000541327360489363, "cadastro_atualizacao": 0.00019914320686763876, "beneficios_consulta": 0.00042158617224709256, "marketplace_compra": 0.0011459900311488768, "vas_contratacao": 7.32606916555559e-05, "recarga_realizar": 2.8689299066549702e-05, "conta_explicacao": 2.8689299066549702e-05, "vas_consulta": 0.00019914320686763876, "parceiros_ofertas": 0.9787428278703155, "plano_nova_linha": 5.03512879316748e-05, "sem_correspondencia": 0.01581990440148801}, "confidence": 0.9787428278703155, "input_tokens": 406, "latency_ms": 142.77083599995422} +{"id": "g0189-parceiros_ofertas-curto_neutro-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"conta_debito_automatico_digital": 0.01740603659508182, "marketplace_pedido": 0.0008665955339728804, "fidelidade_resgate": 0.000525616760924593, "vas_contratacao": 0.0006749052804642615, "vas_cancelamento": 0.0004093507450035284, "bonus_nao_recebido": 0.00021910966453590153, "reclamacao_atendimento": 0.0001248449235851109, "marketplace_compra": 0.0044009352572631135, "beneficios_consulta": 0.10016482476871152, "cadastro_atualizacao": 0.000525616760924593, "desconto_retencao": 0.0020788546163097677, "conta_vencimento": 0.004986912978814952, "parceiros_ofertas": 0.6531567045363293, "plano_troca": 0.0009819813887559897, "conta_segunda_via": 0.0014287744899548233, "sem_correspondencia": 0.21204893569936795}, "confidence": 0.6531567045363293, "input_tokens": 520, "latency_ms": 182.46553300002688} +{"id": "g0189-parceiros_ofertas-curto_neutro-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_pacote": 0.007333287825875881, "cadastro_atualizacao": 0.0021010221388698745, "internet_consumo": 0.001274334343959593, "vas_contratacao": 0.0021010221388698745, "marketplace_compra": 0.00346399989056664, "marketplace_pedido": 0.0008758363321985554, "beneficios_consulta": 0.04220015774670559, "conta_explicacao": 0.00269776582733256, "parceiros_ofertas": 0.8476128265857992, "plano_nova_linha": 0.0008758363321985554, "atendimento_humano": 0.00012617618679051988, "sem_correspondencia": 0.08933773465083322}, "confidence": 0.8476128265857992, "input_tokens": 395, "latency_ms": 140.4693030000317} +{"id": "g0189-parceiros_ofertas-curto_neutro-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.0016989664768697742, "parceiros_ofertas": 0.9972685695809214, "beneficios_consulta": 0.00012307271879378467, "sem_correspondencia": 0.0009093912234151914}, "confidence": 0.9972685695809214, "input_tokens": 202, "latency_ms": 74.82677899997725} +{"id": "g0189-parceiros_ofertas-curto_neutro-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.0035792941077566406, "beneficios_consulta": 0.0013167487161497493, "vas_contratacao": 0.0003329262131677215, "parceiros_ofertas": 0.9924390542378763, "conta_segunda_via": 0.0002019299557082469, "marketplace_compra": 0.0010254849312456918, "negociacao_divida": 7.907690684994629e-05, "sem_correspondencia": 0.0010254849312456918}, "confidence": 0.9924390542378763, "input_tokens": 310, "latency_ms": 108.00325999991855} +{"id": "g0189-parceiros_ofertas-curto_neutro-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"cancelamento_linha": 0.01131303338194041, "seguranca_perda_roubo": 0.0025242789502768963, "marketplace_pedido": 0.001052276021444372, "marketplace_compra": 0.004715973944286065, "desconto_retencao": 0.008810599256768133, "cadastro_atualizacao": 0.0003416240067039431, "reclamacao_atendimento": 0.00014241007340527002, "beneficios_consulta": 0.5450924741991641, "vas_contratacao": 0.0009286303295886996, "suporte_chip_esim": 0.0004970599967817082, "negociacao_religacao": 6.31940870020377e-05, "sem_correspondencia": 0.4245184457526385}, "confidence": 0.5450924741991641, "input_tokens": 411, "latency_ms": 143.89506099996652} +{"id": "g0189-parceiros_ofertas-curto_neutro-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9275235117459448, "beneficios_consulta": 0.046178676492096615, "vas_contratacao": 0.001580147415682713, "sem_correspondencia": 0.024717664346275946}, "confidence": 0.9275235117459448, "input_tokens": 202, "latency_ms": 75.33558099999027} +{"id": "g0189-parceiros_ofertas-curto_neutro-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 29, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9788995602970519, "beneficios_consulta": 0.01396325230149367, "vas_contratacao": 0.0005414140467448862, "sem_correspondencia": 0.006595773354709604}, "confidence": 0.9788995602970519, "input_tokens": 202, "latency_ms": 75.36898800003655} +{"id": "g0189-parceiros_ofertas-curto_neutro-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.0021754512179536297, "parceiros_ofertas": 0.9944960232619108, "beneficios_consulta": 0.0002023484838406726, "roaming_duvida": 7.443984715719529e-05, "vas_contratacao": 0.00017857191023208267, "cadastro_atualizacao": 7.443984715719529e-05, "marketplace_compra": 0.00033361624940203815, "sem_correspondencia": 0.002465109182346499}, "confidence": 0.9944960232619108, "input_tokens": 308, "latency_ms": 107.56466099996942} +{"id": "g0189-parceiros_ofertas-curto_neutro-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.7187812863072865, "fidelidade_pontos": 0.027870174980831205, "beneficios_consulta": 0.12490545860000062, "troca_numero": 0.0008416063599432682, "roaming_duvida": 0.0005784270281513042, "atendimento_humano": 0.0003508337269802285, "marketplace_pedido": 0.00030960967738226125, "seguranca_perda_roubo": 0.00016572211819893286, "plano_nova_linha": 0.0013875743071949747, "vas_contratacao": 0.02459534309507422, "marketplace_compra": 0.002937494831383081, "sem_correspondencia": 0.09727646896757342}, "confidence": 0.7187812863072865, "input_tokens": 391, "latency_ms": 140.77764299997853} +{"id": "g0189-parceiros_ofertas-curto_neutro-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9868639613256691, "beneficios_consulta": 0.0058681076153115, "vas_contratacao": 0.0006184939922994029, "sem_correspondencia": 0.0066494370667198885}, "confidence": 0.9868639613256691, "input_tokens": 201, "latency_ms": 75.61863199998697} +{"id": "g0190-parceiros_ofertas-informal_abreviado-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.006591757240701906, "marketplace_compra": 0.003998102867868455, "marketplace_pedido": 0.0004213969419919011, "vas_contratacao": 0.0002555901652272341, "desconto_retencao": 0.0006131289327445803, "parceiros_ofertas": 0.9783035161298532, "troca_numero": 0.00022555752914411905, "sem_correspondencia": 0.009590950192468637}, "confidence": 0.9783035161298532, "input_tokens": 297, "latency_ms": 106.76818499996443} +{"id": "g0190-parceiros_ofertas-informal_abreviado-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.0031155837790832154, "suporte_sem_sinal": 0.0005414072794415308, "cadastro_atualizacao": 0.0002897944338044539, "marketplace_pedido": 0.0005414072794415308, "fidelidade_pontos": 0.0001757692091164645, "vas_contratacao": 7.799711374050995e-05, "portabilidade": 4.444141578792685e-05, "marketplace_compra": 0.00010660941436257704, "vas_cancelamento": 0.0003721034186195521, "parceiros_ofertas": 0.9788873247255538, "plano_nova_linha": 2.5321955422686394e-05, "sem_correspondencia": 0.015822239975625662}, "confidence": 0.9788873247255538, "input_tokens": 415, "latency_ms": 143.37025400004677} +{"id": "g0190-parceiros_ofertas-informal_abreviado-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.015734232109326098, "vas_contratacao": 0.0004193030829942411, "parceiros_ofertas": 0.9734424708408006, "marketplace_pedido": 0.0002543201755480382, "seguranca_perda_roubo": 0.00028818251350594317, "vas_cancelamento": 0.0001201323446161165, "marketplace_compra": 0.00019806475186766925, "sem_correspondencia": 0.009543294181341259}, "confidence": 0.9734424708408006, "input_tokens": 309, "latency_ms": 107.66138600001796} +{"id": "g0190-parceiros_ofertas-informal_abreviado-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 0.00231682288361376, "beneficios_consulta": 0.0005857845614440902, "conta_segunda_via": 0.0002441913353800728, "suporte_sem_sinal": 0.00016783008678037463, "marketplace_compra": 0.0007521622655974939, "negociacao_divida": 0.00011534781930270996, "troca_numero": 4.808412492003931e-05, "vas_contratacao": 0.00031354788116293397, "suporte_chip_esim": 0.0009657954665006177, "parceiros_ofertas": 0.9346730606726587, "marketplace_pedido": 6.572320630885017e-05, "sem_correspondencia": 0.05975164969633029}, "confidence": 0.9346730606726587, "input_tokens": 405, "latency_ms": 142.43296799998006} +{"id": "g0190-parceiros_ofertas-informal_abreviado-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.06400398369588467, "recarga_saldo": 0.008661997261754092, "marketplace_pedido": 0.0028121387832797354, "vas_contratacao": 0.016182741367561062, "conta_segunda_via": 0.0021900958865237255, "conta_debito_automatico_digital": 0.0019327528362204512, "beneficios_consulta": 0.3683174958513651, "sem_correspondencia": 0.5358987943174112}, "confidence": 0.5358987943174112, "input_tokens": 318, "latency_ms": 108.19629899992833} +{"id": "g0190-parceiros_ofertas-informal_abreviado-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["vas_contratacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"seguranca_perda_roubo": 0.0018946092063809356, "vas_contratacao": 0.9814318666400342, "beneficios_consulta": 0.005835807199609778, "internet_pacote_adicional": 0.0002564074735682579, "parceiros_ofertas": 0.0024327263756837125, "marketplace_pedido": 0.0004790322259493073, "marketplace_compra": 0.00017622610758534325, "sem_correspondencia": 0.007493324771188266}, "confidence": 0.9814318666400342, "input_tokens": 304, "latency_ms": 107.7201169999853} +{"id": "g0190-parceiros_ofertas-informal_abreviado-06-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9992849361034466, "marketplace_pedido": 0.00012332155819129646, "marketplace_compra": 3.76109502589436e-05, "internet_consumo": 1.077571766365735e-05, "suporte_chip_esim": 1.891197346769118e-05, "beneficios_consulta": 2.9291437513724934e-05, "vas_contratacao": 7.406035221510201e-06, "sem_correspondencia": 0.00048774622423669193}, "confidence": 0.9992849361034466, "input_tokens": 316, "latency_ms": 109.1681499999595} +{"id": "g0190-parceiros_ofertas-informal_abreviado-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 0.011926298710472011, "marketplace_pedido": 0.0011093185827283488, "vas_contratacao": 0.0005240049948149383, "recarga_saldo": 0.0004080955002952014, "parceiros_ofertas": 0.44753105742916865, "beneficios_consulta": 0.0011093185827283488, "conta_vencimento": 0.00013248921108867728, "internet_consumo": 0.00014103403107029557, "conta_explicacao": 0.0016140490139461784, "marketplace_compra": 0.18655870046878176, "roaming_pacote": 0.0004080955002952014, "sem_correspondencia": 0.3485375379746104}, "confidence": 0.44753105742916865, "input_tokens": 396, "latency_ms": 141.76165599997148} +{"id": "g0190-parceiros_ofertas-informal_abreviado-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.06772166748247045, "internet_pacote_adicional": 0.004329301359506172, "conta_contestacao": 0.0005170613118869667, "recarga_nao_creditada": 0.0003553706961375073, "marketplace_pedido": 0.0009659977056774271, "parceiros_ofertas": 0.7280765400871181, "desconto_retencao": 0.0007523197696267608, "vas_contratacao": 0.03198945061456784, "marketplace_compra": 0.001804721308520655, "internet_problema_conexao": 0.0009659977056774271, "negociacao_divida": 6.573696885754936e-05, "sem_correspondencia": 0.16245583498995333}, "confidence": 0.7280765400871181, "input_tokens": 401, "latency_ms": 143.0175360000021} +{"id": "g0190-parceiros_ofertas-informal_abreviado-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 0.025341261779629577, "beneficios_consulta": 0.12869354624783486, "bonus_nao_recebido": 0.01973579451799298, "marketplace_compra": 0.0016200126658510031, "parceiros_ofertas": 0.7405802256224577, "vas_contratacao": 0.004989990308814877, "marketplace_pedido": 0.000982587350961431, "sem_correspondencia": 0.07805658150645757}, "confidence": 0.7405802256224577, "input_tokens": 309, "latency_ms": 108.05657900004917} +{"id": "g0190-parceiros_ofertas-informal_abreviado-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.008840488534154515, "marketplace_pedido": 0.002532842371622779, "beneficios_consulta": 0.0010558457865619748, "reclamacao_atendimento": 0.0006404028414782389, "conta_explicacao": 0.002532842371622779, "vas_contratacao": 0.001536246554608475, "parceiros_ofertas": 0.0653228657208209, "suporte_sem_sinal": 0.0003025048825946262, "marketplace_compra": 0.006075972988798915, "negociacao_divida": 0.008840488534154515, "negociacao_religacao": 0.0005651535240109195, "sem_correspondencia": 0.9017543458895713}, "confidence": 0.9017543458895713, "input_tokens": 419, "latency_ms": 144.25231200004873} +{"id": "g0190-parceiros_ofertas-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.013713101357004437, "atendimento_humano": 0.0050447680639421405, "marketplace_pedido": 0.0018558664562025734, "bonus_nao_recebido": 0.001125639906019094, "marketplace_compra": 0.00831741641277011, "beneficios_consulta": 0.006477610415396316, "plano_consulta": 0.002102972203944559, "sem_correspondencia": 0.9613626251847208}, "confidence": 0.9613626251847208, "input_tokens": 312, "latency_ms": 108.51777100003801} +{"id": "g0194-parceiros_ofertas-longo_contexto-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.018296724354299278, "marketplace_compra": 0.011097524293193346, "vas_contratacao": 0.0008039019634806292, "beneficios_consulta": 0.0036028386433544462, "parceiros_ofertas": 0.6865795161226097, "roaming_pacote": 0.08200022956165136, "negociacao_divida": 0.0009109402663354593, "sem_correspondencia": 0.19670832479507588}, "confidence": 0.6865795161226097, "input_tokens": 324, "latency_ms": 114.06755500001964} +{"id": "g0194-parceiros_ofertas-longo_contexto-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.0005454110257652678, "parceiros_ofertas": 0.9861262678955929, "marketplace_pedido": 0.00010739779875827673, "vas_cancelamento": 7.381335565231399e-05, "seguranca_perda_roubo": 9.477822474858291e-05, "conta_debito_automatico_digital": 4.4770063299401236e-05, "recarga_realizar": 2.396368803652312e-05, "beneficios_consulta": 0.00010739779875827673, "bonus_nao_recebido": 3.711568609798331e-05, "reclamacao_atendimento": 9.477822474858291e-05, "marketplace_compra": 0.000330808509271952, "sem_correspondencia": 0.012413497729270298}, "confidence": 0.9861262678955929, "input_tokens": 440, "latency_ms": 147.35879700003807} +{"id": "g0194-parceiros_ofertas-longo_contexto-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"internet_pacote_adicional": 0.007352323035147969, "atendimento_humano": 0.001447758245493371, "suporte_chip_esim": 0.0005326004943034491, "conta_segunda_via": 0.0002220209177371077, "vas_contratacao": 0.010697566893639932, "marketplace_pedido": 0.00019593277221198683, "recarga_realizar": 8.69446406257981e-05, "recarga_nao_creditada": 9.255208817876669e-05, "seguranca_perda_roubo": 0.0002220209177371077, "marketplace_compra": 0.002106475817635565, "beneficios_consulta": 0.00944056964882875, "negociacao_divida": 0.0011275152552883206, "internet_problema_conexao": 0.0007749291466329287, "parceiros_ofertas": 0.8498129976303388, "internet_consumo": 0.000878109763743499, "sem_correspondencia": 0.11500968273245678}, "confidence": 0.8498129976303388, "input_tokens": 526, "latency_ms": 183.8278889999856} +{"id": "g0194-parceiros_ofertas-longo_contexto-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 0.029175981991332752, "desconto_retencao": 0.04810306210267419, "plano_troca": 0.0014525866101020508, "reclamacao_atendimento": 0.0007775135839707813, "recarga_realizar": 0.0009983472036384617, "vas_contratacao": 0.13075767960693618, "seguranca_perda_roubo": 0.0003672714113695894, "atendimento_humano": 0.0003672714113695894, "recarga_saldo": 0.002713789062143332, "parceiros_ofertas": 0.5860152635571724, "conta_contestacao": 0.0016459962701827243, "marketplace_pedido": 0.0021135010466878405, "marketplace_compra": 0.0007775135839707813, "negociacao_religacao": 0.0009983472036384617, "beneficios_consulta": 0.0034845741313212276, "sem_correspondencia": 0.19025130122348966}, "confidence": 0.5860152635571724, "input_tokens": 524, "latency_ms": 184.29718499999126} +{"id": "g0194-parceiros_ofertas-longo_contexto-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"bonus_nao_recebido": 0.008592302098722217, "marketplace_pedido": 0.0009056219784066013, "roaming_pacote": 0.0004277855320264239, "conta_contestacao": 0.0001783275408697803, "conta_vencimento": 0.0004277855320264239, "beneficios_consulta": 0.009736353831449926, "plano_nova_linha": 0.0002594650409555068, "cancelamento_linha": 0.0002594650409555068, "conta_pagamento_confirmacao": 0.0007052991059497359, "marketplace_compra": 0.04944528465035653, "parceiros_ofertas": 0.8764386412339666, "atendimento_humano": 0.000799208590856359, "vas_contratacao": 0.0004277855320264239, "portabilidade": 0.0002594650409555068, "fidelidade_resgate": 0.0016919246001199043, "sem_correspondencia": 0.04944528465035653}, "confidence": 0.8764386412339666, "input_tokens": 514, "latency_ms": 182.49649999995654} +{"id": "g0194-parceiros_ofertas-longo_contexto-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.8923020384849608, "beneficios_consulta": 0.012728004994426336, "vas_contratacao": 0.000922013589326983, "sem_correspondencia": 0.0940479429312857}, "confidence": 0.8923020384849608, "input_tokens": 225, "latency_ms": 77.53676999993786} +{"id": "g0194-parceiros_ofertas-longo_contexto-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_explicacao": 0.007890817012307039, "conta_pagamento_confirmacao": 0.00044516943336509357, "vas_contratacao": 0.0003928606460700345, "marketplace_pedido": 0.00011981572755605466, "plano_nova_linha": 0.0002700089101028294, "internet_pacote_adicional": 0.00018557422909171008, "beneficios_consulta": 0.001553793996623133, "negociacao_divida": 0.00018557422909171008, "roaming_pacote": 0.0003466983033041884, "marketplace_compra": 0.002260756925171961, "parceiros_ofertas": 0.8048852171434613, "suporte_configuracao": 0.0007339603138545531, "fidelidade_resgate": 0.0003928606460700345, "suporte_sem_sinal": 0.0002382820268359894, "seguranca_perda_roubo": 0.0005044430547702913, "sem_correspondencia": 0.1795941674023242}, "confidence": 0.8048852171434613, "input_tokens": 531, "latency_ms": 183.58659500006524} +{"id": "g0194-parceiros_ofertas-longo_contexto-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.015004710467376257, "vas_contratacao": 0.002030666740985733, "recarga_nao_creditada": 0.0005817957621168617, "conta_vencimento": 0.000311412830736966, "recarga_saldo": 0.0005134329580049745, "negociacao_divida": 0.0006592609678435571, "parceiros_ofertas": 0.7229674373948825, "vas_cancelamento": 0.00045310299512423663, "desconto_retencao": 0.01700256445482302, "beneficios_consulta": 0.005519924501677668, "marketplace_compra": 0.00024252855643643197, "sem_correspondencia": 0.23471316236999185}, "confidence": 0.7229674373948825, "input_tokens": 425, "latency_ms": 145.31240799999523} +{"id": "g0194-parceiros_ofertas-longo_contexto-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.8351099404295166, "marketplace_compra": 0.03238072639255106, "vas_contratacao": 0.0012555370148869009, "beneficios_consulta": 0.0012555370148869009, "internet_consumo": 0.0006720405361468313, "marketplace_pedido": 0.0009778132103690526, "recarga_nao_creditada": 0.00028014817520399576, "sem_correspondencia": 0.12806825722643872}, "confidence": 0.8351099404295166, "input_tokens": 318, "latency_ms": 109.17985699995825} +{"id": "g0194-parceiros_ofertas-longo_contexto-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.006384855292801854, "cadastro_atualizacao": 0.00207285902453414, "marketplace_compra": 0.0009791492717372942, "beneficios_consulta": 0.011928480089566793, "marketplace_pedido": 0.001829291668645905, "parceiros_ofertas": 0.9475965444175299, "roaming_cobranca": 0.0005938840537439657, "sem_correspondencia": 0.028614936181440214}, "confidence": 0.9475965444175299, "input_tokens": 323, "latency_ms": 114.10510399991836} +{"id": "g0194-parceiros_ofertas-longo_contexto-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_segunda_via": 0.006750160206395645, "marketplace_pedido": 0.0017067077782023591, "plano_troca": 0.0004889799652935733, "marketplace_compra": 0.011129132712918068, "parceiros_ofertas": 0.8840965170700341, "vas_contratacao": 0.0019339532787071231, "beneficios_consulta": 0.0007114616514224551, "sem_correspondencia": 0.09318308733702665}, "confidence": 0.8840965170700341, "input_tokens": 334, "latency_ms": 117.14899200001128} +{"id": "g0199-suporte_sem_sinal-regionalismo-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_saldo": 0.0021803015858150067, "plano_consulta": 0.00013938201716674618, "conta_debito_automatico_digital": 3.751416099893816e-05, "suporte_sem_sinal": 0.9967133432871487, "suporte_configuracao": 7.460581761853098e-05, "suporte_chip_esim": 2.9216057962239794e-05, "atendimento_humano": 1.4690756527243508e-05, "conta_explicacao": 1.563822892056209e-05, "roaming_cobranca": 1.8863304771352004e-05, "conta_contestacao": 5.404427301628061e-06, "reclamacao_atendimento": 8.37054075152705e-06, "plano_nova_linha": 2.5783080657408622e-05, "negociacao_religacao": 3.5241292882890334e-05, "internet_problema_conexao": 6.583940296314482e-05, "internet_consumo": 8.453946682422415e-05, "sem_correspondencia": 0.0005512665716899141}, "confidence": 0.9967133432871487, "input_tokens": 528, "latency_ms": 184.82774300002802} +{"id": "g0199-suporte_sem_sinal-regionalismo-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0011678512933675652, "conta_vencimento": 8.459886394368274e-05, "vas_contratacao": 7.465823539247564e-05, "vas_cancelamento": 4.5282508765579326e-05, "internet_pacote_adicional": 0.00026058284611865575, "internet_problema_conexao": 0.0005516538895621722, "roaming_cobranca": 4.5282508765579326e-05, "suporte_chip_esim": 6.588566148629136e-05, "suporte_sem_sinal": 0.9974136304280683, "suporte_configuracao": 2.9236585057454397e-05, "plano_nova_linha": 4.483575532144849e-06, "conta_debito_automatico_digital": 7.465823539247564e-05, "troca_numero": 2.7465229915029932e-05, "negociacao_divida": 1.2973655975202081e-05, "conta_contestacao": 3.312939113081114e-05, "sem_correspondencia": 0.0001086270915265968}, "confidence": 0.9974136304280683, "input_tokens": 517, "latency_ms": 182.587458999933} +{"id": "g0199-suporte_sem_sinal-regionalismo-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0013248271893582745, "internet_problema_conexao": 5.136912478129387e-05, "suporte_sem_sinal": 0.9985278335261509, "sem_correspondencia": 9.597015970948365e-05}, "confidence": 0.9985278335261509, "input_tokens": 218, "latency_ms": 76.29672499990647} +{"id": "g0199-suporte_sem_sinal-regionalismo-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9994958601251281, "bonus_nao_recebido": 8.477547499196514e-05, "suporte_configuracao": 2.4288580241299102e-05, "suporte_chip_esim": 9.511544686483653e-06, "internet_problema_conexao": 3.533967572435547e-05, "negociacao_religacao": 8.39390872461679e-06, "roaming_cobranca": 6.537182687761453e-06, "sem_correspondencia": 0.0003352935078152569}, "confidence": 0.9994958601251281, "input_tokens": 332, "latency_ms": 115.28032000001076} +{"id": "g0199-suporte_sem_sinal-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.024170453965218424, "plano_nova_linha": 0.001545165426391598, "roaming_pacote": 0.0005684345935783746, "internet_problema_conexao": 0.4284315477417609, "conta_vencimento": 0.0006441207803830053, "internet_consumo": 0.0004426973066037139, "conta_debito_automatico_digital": 0.0002369587927342133, "vas_cancelamento": 0.00026850948942735655, "atendimento_humano": 0.001545165426391598, "vas_contratacao": 0.0007298844658791993, "suporte_configuracao": 0.016612093873805366, "recarga_saldo": 0.00784699751697957, "cancelamento_linha": 0.0025475471052422614, "seguranca_fraude": 0.001545165426391598, "suporte_chip_esim": 0.0273887125206102, "sem_correspondencia": 0.4854765455686025}, "confidence": 0.4854765455686025, "input_tokens": 517, "latency_ms": 182.7456239999492} +{"id": "g0199-suporte_sem_sinal-regionalismo-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9993830471087414, "negociacao_religacao": 0.0003352556632643182, "internet_problema_conexao": 0.00015836356194306843, "sem_correspondencia": 0.00012333366605123862}, "confidence": 0.9993830471087414, "input_tokens": 216, "latency_ms": 76.29225800008044} +{"id": "g0199-suporte_sem_sinal-regionalismo-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"cadastro_atualizacao": 0.001500353002608611, "negociacao_religacao": 4.5306734888599074e-05, "suporte_sem_sinal": 0.9979472462981034, "internet_pacote_adicional": 2.1401386175278605e-05, "internet_problema_conexao": 5.8174999144094455e-05, "vas_consulta": 7.3961211545049905e-06, "conta_explicacao": 1.2980596875656562e-05, "suporte_chip_esim": 1.2980596875656562e-05, "vas_contratacao": 1.1455336536466193e-05, "recarga_saldo": 4.214182803465989e-06, "plano_nova_linha": 3.7190032709840017e-06, "suporte_configuracao": 0.00013955456817332524, "atendimento_humano": 4.5306734888599074e-05, "internet_consumo": 6.527054009991055e-06, "troca_numero": 7.46981775168049e-05, "sem_correspondencia": 0.00010868520697457746}, "confidence": 0.9979472462981034, "input_tokens": 511, "latency_ms": 163.7278599999945} +{"id": "g0199-suporte_sem_sinal-regionalismo-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_vencimento": 0.000910772806919089, "atendimento_humano": 6.597616084662203e-05, "fidelidade_resgate": 5.1382285731394197e-05, "suporte_chip_esim": 3.116493166220555e-05, "negociacao_religacao": 3.531449410296158e-05, "desconto_retencao": 1.1464937644038368e-05, "suporte_sem_sinal": 0.9987836598624332, "internet_problema_conexao": 5.087535239789339e-06, "vas_contratacao": 2.898790199845283e-06, "suporte_configuracao": 3.496608425778471e-06, "portabilidade": 9.999999410994493e-07, "seguranca_perda_roubo": 3.085746105300698e-06, "conta_explicacao": 6.532524556184074e-06, "roaming_pacote": 3.2847596307199587e-06, "plano_troca": 1.0117771959189388e-05, "sem_correspondencia": 7.476078460263787e-05}, "confidence": 0.9987836598624332, "input_tokens": 521, "latency_ms": 182.19955600000048} +{"id": "g0199-suporte_sem_sinal-regionalismo-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_consulta": 0.0002958278946423447, "suporte_chip_esim": 0.0002303909960018231, "negociacao_religacao": 2.2811797770477184e-05, "internet_problema_conexao": 4.536667697468176e-05, "conta_segunda_via": 5.825196630615392e-05, "atendimento_humano": 1.1470492269283036e-05, "seguranca_fraude": 1.6689467773251265e-05, "suporte_sem_sinal": 0.9992675586068732, "suporte_configuracao": 1.1470492269283036e-05, "seguranca_perda_roubo": 5.418276891483686e-06, "vas_contratacao": 1.5523623201267958e-06, "sem_correspondencia": 3.319096990805093e-05}, "confidence": 0.9992675586068732, "input_tokens": 429, "latency_ms": 146.6261460000169} +{"id": "g0199-suporte_sem_sinal-regionalismo-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9997830807508093, "conta_explicacao": 4.005660645872199e-05, "internet_problema_conexao": 1.8921401107409972e-05, "negociacao_religacao": 4.494226689465725e-06, "fidelidade_resgate": 7.40972713827036e-06, "suporte_configuracao": 2.7258862788597706e-06, "suporte_chip_esim": 3.500107265056314e-06, "sem_correspondencia": 0.00013981129425302081}, "confidence": 0.9997830807508093, "input_tokens": 329, "latency_ms": 115.96071500002836} +{"id": "g0199-suporte_sem_sinal-regionalismo-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_consumo": 0.000909739944059077, "suporte_chip_esim": 8.461899621119262e-05, "suporte_sem_sinal": 0.9976509882020348, "troca_numero": 2.4243748320000934e-05, "suporte_configuracao": 4.529328479184599e-05, "recarga_saldo": 1.297674335841857e-05, "beneficios_consulta": 1.7737105175161576e-05, "seguranca_perda_roubo": 1.2190522223676419e-05, "internet_problema_conexao": 4.529328479184599e-05, "reclamacao_atendimento": 2.1395032799441315e-05, "negociacao_religacao": 7.393925486567978e-06, "sem_correspondencia": 0.001168129210747939}, "confidence": 0.9976509882020348, "input_tokens": 420, "latency_ms": 144.9555980000241} +{"id": "g0199-suporte_sem_sinal-regionalismo-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9957921915083708, "negociacao_religacao": 0.00048604143221299336, "negociacao_divida": 8.446133635595407e-05, "internet_problema_conexao": 0.0006240895525247954, "suporte_chip_esim": 0.00013925320180181952, "suporte_configuracao": 5.122839006018745e-05, "conta_segunda_via": 2.575925221087492e-05, "sem_correspondencia": 0.0027969753264625494}, "confidence": 0.9957921915083708, "input_tokens": 331, "latency_ms": 114.80332600001475} +{"id": "g0200-suporte_sem_sinal-emocional-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9885639435494012, "internet_problema_conexao": 0.009691539883409973, "negociacao_religacao": 0.00025827078969216366, "sem_correspondencia": 0.0014862457774966382}, "confidence": 0.9885639435494012, "input_tokens": 212, "latency_ms": 76.80186400000366} +{"id": "g0200-suporte_sem_sinal-emocional-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.0004877245741200802, "suporte_chip_esim": 0.00015834098637938437, "negociacao_religacao": 1.6689017180747834e-05, "roaming_duvida": 1.0122400600594457e-05, "internet_problema_conexao": 3.117918888144905e-05, "suporte_sem_sinal": 0.9992405797674669, "negociacao_divida": 7.405706481853779e-06, "conta_contestacao": 2.559343676428026e-06, "vas_cancelamento": 2.12177043118971e-06, "recarga_realizar": 1.8724558335205003e-06, "atendimento_humano": 1.3699179523159095e-06, "sem_correspondencia": 4.003487099548841e-05}, "confidence": 0.9992405797674669, "input_tokens": 425, "latency_ms": 146.1704659999441} +{"id": "g0200-suporte_sem_sinal-emocional-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.008309447771020743, "suporte_chip_esim": 0.0007728990400441806, "roaming_duvida": 0.0003221922548403975, "suporte_configuracao": 0.0003221922548403975, "internet_problema_conexao": 0.0034638931802407867, "vas_cancelamento": 0.0007728990400441806, "suporte_sem_sinal": 0.9604415754294668, "sem_correspondencia": 0.02559490102950247}, "confidence": 0.9604415754294668, "input_tokens": 335, "latency_ms": 116.01430100006382} +{"id": "g0200-suporte_sem_sinal-emocional-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9296888556870229, "internet_problema_conexao": 0.0673464348234192, "negociacao_religacao": 0.0006602412149012602, "sem_correspondencia": 0.002304468274656664}, "confidence": 0.9296888556870229, "input_tokens": 216, "latency_ms": 76.1118619999479} +{"id": "g0200-suporte_sem_sinal-emocional-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.01931436123904712, "internet_pacote_adicional": 0.002613914548820696, "suporte_chip_esim": 0.0017965154450802056, "vas_contratacao": 0.0008486138077385265, "conta_pagamento_confirmacao": 0.002961953227445042, "internet_problema_conexao": 0.005533657143277526, "suporte_sem_sinal": 0.7247660584997715, "conta_contestacao": 0.0005147102926488983, "troca_numero": 0.0023067714929550743, "beneficios_consulta": 0.0038032232270797223, "suporte_configuracao": 0.00024313192659887895, "sem_correspondencia": 0.23529708914953681}, "confidence": 0.7247660584997715, "input_tokens": 415, "latency_ms": 142.9560550000133} +{"id": "g0200-suporte_sem_sinal-emocional-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.05003514158859748, "conta_segunda_via": 0.0031986395869338215, "negociacao_religacao": 0.002198390694815999, "conta_vencimento": 0.0009164255850834369, "suporte_chip_esim": 0.020857750177522876, "internet_problema_conexao": 0.0015109303551408724, "suporte_sem_sinal": 0.8868941056352743, "sem_correspondencia": 0.03438861637663134}, "confidence": 0.8868941056352743, "input_tokens": 328, "latency_ms": 114.73931299997275} +{"id": "g0200-suporte_sem_sinal-emocional-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.007244172561656409, "fidelidade_pontos": 0.00040868824982784405, "recarga_realizar": 0.0005946378947548517, "negociacao_religacao": 0.0001703666092421099, "conta_explicacao": 0.0005247661002805813, "roaming_cobranca": 0.00010333257189662135, "suporte_chip_esim": 0.0003606661145957917, "suporte_configuracao": 0.00019305065971693728, "internet_problema_conexao": 0.015335913433371698, "roaming_duvida": 0.0009803921454466682, "suporte_sem_sinal": 0.9487993669759948, "sem_correspondencia": 0.025284646683215752}, "confidence": 0.9487993669759948, "input_tokens": 426, "latency_ms": 144.86922100002175} +{"id": "g0200-suporte_sem_sinal-emocional-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.0008039498447107502, "cancelamento_linha": 1.4724855040376023e-05, "suporte_sem_sinal": 0.9990268009339622, "negociacao_religacao": 1.146772863605777e-05, "internet_problema_conexao": 2.4277181713043943e-05, "seguranca_perda_roubo": 6.53411481550069e-06, "suporte_chip_esim": 2.7509650902957988e-05, "sem_correspondencia": 8.473569021914433e-05}, "confidence": 0.9990268009339622, "input_tokens": 316, "latency_ms": 107.69055900004787} +{"id": "g0200-suporte_sem_sinal-emocional-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.010288677266723438, "reclamacao_atendimento": 0.0008445460592807323, "suporte_sem_sinal": 0.9261572124273377, "suporte_configuracao": 0.00035205917598329136, "plano_consulta": 0.00039893531065344817, "roaming_cobranca": 0.0001378683542382543, "internet_problema_conexao": 0.008012829912093176, "fidelidade_pontos": 0.00014676009914674624, "bonus_nao_recebido": 0.0004520529301406886, "negociacao_religacao": 0.0007453092814052723, "suporte_chip_esim": 0.00021353468426703182, "sem_correspondencia": 0.052250214498730234}, "confidence": 0.9261572124273377, "input_tokens": 426, "latency_ms": 145.40264200002184} +{"id": "g0200-suporte_sem_sinal-emocional-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.8232243832279206, "suporte_sem_sinal": 0.14305494741807626, "negociacao_religacao": 0.00180079602658266, "sem_correspondencia": 0.03191987332742056}, "confidence": 0.8232243832279206, "input_tokens": 211, "latency_ms": 76.20698199991693} +{"id": "g0200-suporte_sem_sinal-emocional-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.025955360421721425, "suporte_sem_sinal": 0.9739677143327611, "negociacao_religacao": 5.010563288339311e-05, "sem_correspondencia": 2.6819612634013085e-05}, "confidence": 0.9739677143327611, "input_tokens": 209, "latency_ms": 76.06635900003766} +{"id": "g0200-suporte_sem_sinal-emocional-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9876921676950472, "internet_problema_conexao": 0.00854521158940706, "negociacao_religacao": 0.0006190130513429172, "sem_correspondencia": 0.003143607664202802}, "confidence": 0.9876921676950472, "input_tokens": 215, "latency_ms": 76.92595299999994} +{"id": "g0201-suporte_sem_sinal-longo_contexto-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 240, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9997245215047169, "portabilidade": 7.483120981823396e-05, "suporte_configuracao": 1.7773970249931017e-05, "negociacao_religacao": 6.960386758259017e-06, "suporte_chip_esim": 2.4294136902900015e-05, "internet_problema_conexao": 2.2822229556363192e-05, "troca_numero": 5.420754657811959e-06, "sem_correspondencia": 0.0001233758073395466}, "confidence": 0.9997245215047169, "input_tokens": 347, "latency_ms": 118.60751799997615} +{"id": "g0201-suporte_sem_sinal-longo_contexto-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 226, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.00033533479530496746, "suporte_sem_sinal": 0.9996189363973458, "internet_problema_conexao": 2.429157109702229e-05, "sem_correspondencia": 2.1437236252035653e-05}, "confidence": 0.9996189363973458, "input_tokens": 255, "latency_ms": 81.29677900001298} +{"id": "g0201-suporte_sem_sinal-longo_contexto-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.000910731024315833, "suporte_configuracao": 5.137992851822007e-05, "cadastro_atualizacao": 4.00147285641426e-05, "suporte_chip_esim": 0.00012325404112815367, "negociacao_religacao": 7.47573548777071e-05, "fidelidade_pontos": 1.6680620566135787e-05, "suporte_sem_sinal": 0.9987378396742573, "sem_correspondencia": 4.534262777234714e-05}, "confidence": 0.9987378396742573, "input_tokens": 356, "latency_ms": 121.29189699999188} +{"id": "g0201-suporte_sem_sinal-longo_contexto-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.0028003408046748126, "negociacao_religacao": 5.1290030943811165e-05, "suporte_sem_sinal": 0.9969903847468867, "sem_correspondencia": 0.00015798441749465434}, "confidence": 0.9969903847468867, "input_tokens": 245, "latency_ms": 79.72220799990737} +{"id": "g0201-suporte_sem_sinal-longo_contexto-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.0002034046919398537, "suporte_sem_sinal": 0.9996870419166374, "suporte_chip_esim": 1.4734586463749767e-05, "vas_cancelamento": 6.53843310844605e-06, "marketplace_compra": 1.6696473857977448e-05, "internet_problema_conexao": 1.4734586463749767e-05, "negociacao_religacao": 5.420551434176563e-06, "sem_correspondencia": 5.142876009486158e-05}, "confidence": 0.9996870419166374, "input_tokens": 359, "latency_ms": 120.02364199997828} +{"id": "g0201-suporte_sem_sinal-longo_contexto-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 254, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9998282267910493, "negociacao_religacao": 0.00010889006224618558, "internet_problema_conexao": 2.7531719325479245e-05, "sem_correspondencia": 3.535142737902843e-05}, "confidence": 0.9998282267910493, "input_tokens": 249, "latency_ms": 79.70563599997149} +{"id": "g0201-suporte_sem_sinal-longo_contexto-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 216, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"atendimento_humano": 0.0005522112231256516, "marketplace_pedido": 9.595992186013809e-05, "recarga_saldo": 7.473366228814638e-05, "roaming_duvida": 4.5328257490370575e-05, "suporte_chip_esim": 0.00043006253299107564, "seguranca_fraude": 2.426246785657237e-05, "conta_explicacao": 4.0002046834809015e-05, "negociacao_religacao": 2.7492977919258582e-05, "suporte_sem_sinal": 0.9984213131498387, "vas_contratacao": 3.115362539940827e-05, "conta_debito_automatico_digital": 5.085689543125058e-06, "internet_problema_conexao": 7.473366228814638e-05, "parceiros_ofertas": 2.1411552732483426e-05, "plano_consulta": 8.925663116515926e-06, "suporte_configuracao": 5.13636448554282e-05, "sem_correspondencia": 9.595992186013809e-05}, "confidence": 0.9984213131498387, "input_tokens": 557, "latency_ms": 188.10451599995304} +{"id": "g0201-suporte_sem_sinal-longo_contexto-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 209, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0009109513181120763, "internet_problema_conexao": 5.8235169430336135e-05, "suporte_sem_sinal": 0.9989794211558137, "sem_correspondencia": 5.139235664376075e-05}, "confidence": 0.9989794211558137, "input_tokens": 246, "latency_ms": 80.02425399990898} +{"id": "g0201-suporte_sem_sinal-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 224, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.08148247700720791, "internet_problema_conexao": 0.026453487206860048, "suporte_configuracao": 0.016044851047276532, "sem_correspondencia": 0.8760191847386556}, "confidence": 0.8760191847386556, "input_tokens": 247, "latency_ms": 80.0305609999441} +{"id": "g0201-suporte_sem_sinal-longo_contexto-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 216, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"troca_numero": 0.000910839560690059, "suporte_configuracao": 8.472127649045097e-05, "suporte_chip_esim": 5.1386051721449645e-05, "negociacao_religacao": 1.2992428547253125e-05, "suporte_sem_sinal": 0.9988568642611292, "roaming_pacote": 1.8903871991293728e-05, "internet_problema_conexao": 2.4273052110632652e-05, "sem_correspondencia": 4.00194973196127e-05}, "confidence": 0.9988568642611292, "input_tokens": 342, "latency_ms": 117.76099099995463} +{"id": "g0201-suporte_sem_sinal-longo_contexto-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"marketplace_pedido": 0.00023028631448222345, "troca_numero": 0.00013967571024569396, "fidelidade_resgate": 3.759320741878399e-05, "parceiros_ofertas": 2.012219390558902e-05, "roaming_pacote": 0.0001087795525154011, "suporte_configuracao": 5.822549867305011e-05, "plano_nova_linha": 3.759320741878399e-05, "suporte_sem_sinal": 0.9988135267725702, "internet_problema_conexao": 1.7757773794888932e-05, "negociacao_religacao": 3.116586359596737e-05, "suporte_chip_esim": 1.7757773794888932e-05, "sem_correspondencia": 0.00048751613158453863}, "confidence": 0.9988135267725702, "input_tokens": 437, "latency_ms": 148.09252899999592} +{"id": "g0201-suporte_sem_sinal-longo_contexto-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.0027848298597427106, "suporte_sem_sinal": 0.991468105840752, "conta_vencimento": 0.00020173239842149053, "negociacao_religacao": 7.421320199747269e-05, "recarga_realizar": 0.00010797957175764912, "parceiros_ofertas": 2.9062307475912164e-05, "suporte_configuracao": 0.00025902952694257186, "suporte_chip_esim": 0.0007041152561223357, "fidelidade_pontos": 2.9062307475912164e-05, "reclamacao_atendimento": 0.00025902952694257186, "conta_debito_automatico_digital": 3.093666527147558e-05, "sem_correspondencia": 0.0040519035370980535}, "confidence": 0.991468105840752, "input_tokens": 459, "latency_ms": 155.22924300000795} +{"id": "g0203-suporte_configuracao-curto_neutro-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0002610729713096762, "vas_consulta": 2.4283569073079734e-05, "reclamacao_atendimento": 3.1180719897726754e-05, "seguranca_fraude": 1.8912062609883045e-05, "conta_explicacao": 2.4283569073079734e-05, "internet_problema_conexao": 5.090112598387742e-06, "parceiros_ofertas": 7.883720615842248e-06, "marketplace_compra": 6.139847789134122e-06, "internet_pacote_adicional": 3.1180719897726754e-05, "suporte_configuracao": 0.9992896462649564, "suporte_sem_sinal": 4.492008601884008e-06, "sem_correspondencia": 0.00029583443357711955}, "confidence": 0.9992896462649564, "input_tokens": 425, "latency_ms": 146.25450099993031} +{"id": "g0203-suporte_configuracao-curto_neutro-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0011693589564521513, "seguranca_fraude": 3.5311580766307856e-05, "seguranca_perda_roubo": 3.116236065163246e-05, "vas_cancelamento": 9.503983031107437e-06, "suporte_configuracao": 0.9987012632963964, "desconto_retencao": 5.764457097755267e-06, "suporte_sem_sinal": 5.087115533850809e-06, "roaming_pacote": 2.2573938342179734e-06, "negociacao_religacao": 2.5579623312066885e-06, "conta_vencimento": 1.1350889037616963e-06, "suporte_chip_esim": 1.2862242353908858e-06, "sem_correspondencia": 3.5311580766307856e-05}, "confidence": 0.9987012632963964, "input_tokens": 412, "latency_ms": 143.42724499999804} +{"id": "g0203-suporte_configuracao-curto_neutro-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.00043020952190932617, "suporte_chip_esim": 0.00010877400163090725, "internet_problema_conexao": 9.599271952100738e-05, "plano_consulta": 3.116427324093307e-05, "suporte_sem_sinal": 0.00013966858276891878, "seguranca_fraude": 1.3829062421295825e-05, "conta_explicacao": 1.6681033413697978e-05, "reclamacao_atendimento": 8.928713774188988e-06, "internet_consumo": 5.138120017823717e-05, "suporte_configuracao": 0.9987625585677026, "internet_pacote_adicional": 5.764810891201542e-06, "sem_correspondencia": 0.0003350475125477579}, "confidence": 0.9987625585677026, "input_tokens": 429, "latency_ms": 146.1860419999539} +{"id": "g0203-suporte_configuracao-curto_neutro-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.0006261597180204136, "conta_explicacao": 2.1426007313221956e-05, "conta_segunda_via": 2.1426007313221956e-05, "suporte_sem_sinal": 6.956006139875554e-06, "suporte_chip_esim": 7.478411373223017e-05, "conta_vencimento": 3.2857846411383476e-06, "internet_problema_conexao": 2.1214620117103742e-06, "seguranca_fraude": 1.6521962759762772e-06, "conta_debito_automatico_digital": 6.956006139875554e-06, "roaming_duvida": 1.5520947639838932e-06, "seguranca_perda_roubo": 4.49113511403402e-06, "conta_contestacao": 6.599674873122722e-05, "suporte_configuracao": 0.9990953306609601, "recarga_nao_creditada": 6.956006139875554e-06, "parceiros_ofertas": 9.507733111019788e-06, "sem_correspondencia": 5.13983195920465e-05}, "confidence": 0.9990953306609601, "input_tokens": 526, "latency_ms": 184.09451900004115} +{"id": "g0203-suporte_configuracao-curto_neutro-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.0017002229748261817, "roaming_duvida": 3.528700208016947e-05, "plano_nova_linha": 5.1342285074261185e-05, "portabilidade": 7.873594425306189e-06, "vas_consulta": 3.9985411820509915e-05, "suporte_chip_esim": 1.1456012291006237e-05, "bonus_nao_recebido": 5.760444737541161e-06, "troca_numero": 2.896533517192225e-06, "internet_problema_conexao": 2.4252378210375206e-05, "suporte_sem_sinal": 1.8887771141584088e-05, "suporte_configuracao": 0.9980061155753406, "sem_correspondencia": 9.59200165353212e-05}, "confidence": 0.9980061155753406, "input_tokens": 414, "latency_ms": 143.31036099997618} +{"id": "g0203-suporte_configuracao-curto_neutro-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.00043054883921443953, "suporte_configuracao": 0.999550308263054, "suporte_chip_esim": 1.3001448379792589e-05, "sem_correspondencia": 6.1414493518028764e-06}, "confidence": 0.999550308263054, "input_tokens": 214, "latency_ms": 75.51987499994084} +{"id": "g0203-suporte_configuracao-curto_neutro-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0019266416612280274, "suporte_chip_esim": 3.5287672935043487e-05, "suporte_configuracao": 0.9980250890564374, "sem_correspondencia": 1.2981609399584426e-05}, "confidence": 0.9980250890564374, "input_tokens": 215, "latency_ms": 76.44008700003724} +{"id": "g0203-suporte_configuracao-curto_neutro-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_segunda_via": 0.0015005965659893043, "beneficios_consulta": 7.471030382349134e-05, "roaming_pacote": 8.465786520574181e-05, "suporte_sem_sinal": 2.140486042031247e-05, "suporte_configuracao": 0.9981092504428873, "negociacao_divida": 1.298270411178896e-05, "seguranca_perda_roubo": 8.922873345748024e-06, "portabilidade": 5.411996256928821e-06, "internet_problema_conexao": 6.9491407489155275e-06, "internet_consumo": 1.9909621586209127e-06, "fidelidade_resgate": 2.1193681857671015e-06, "plano_consulta": 1.2196121833256774e-05, "suporte_chip_esim": 3.756669996225457e-05, "conta_pagamento_confirmacao": 1.0763039741393458e-05, "seguranca_fraude": 2.581919012361479e-05, "sem_correspondencia": 8.465786520574181e-05}, "confidence": 0.9981092504428873, "input_tokens": 526, "latency_ms": 184.40091000002212} +{"id": "g0203-suporte_configuracao-curto_neutro-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0005526902590117775, "suporte_chip_esim": 1.776619926401108e-05, "reclamacao_atendimento": 2.428351522450432e-05, "conta_contestacao": 9.509561197407604e-06, "suporte_configuracao": 0.9992874303500011, "bonus_nao_recebido": 7.883703133769378e-06, "suporte_sem_sinal": 1.5678615821190498e-05, "sem_correspondencia": 8.475779634626606e-05}, "confidence": 0.9992874303500011, "input_tokens": 325, "latency_ms": 114.71699899993837} +{"id": "g0203-suporte_configuracao-curto_neutro-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_nova_linha": 0.003545770930172927, "suporte_configuracao": 0.9831440062047653, "suporte_chip_esim": 0.00047986791312710077, "recarga_realizar": 0.0001557903020028155, "internet_pacote_adicional": 0.00037372150651422697, "suporte_sem_sinal": 0.004017884844454774, "internet_problema_conexao": 0.002436970345356546, "sem_correspondencia": 0.005845987953606284}, "confidence": 0.9831440062047653, "input_tokens": 311, "latency_ms": 107.2176950000312} +{"id": "g0203-suporte_configuracao-curto_neutro-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 0.002181280462842006, "internet_pacote_adicional": 4.527103172312315e-05, "fidelidade_resgate": 6.586896248805242e-05, "marketplace_pedido": 2.008889855173113e-05, "suporte_configuracao": 0.9971608317449817, "bonus_nao_recebido": 1.3806884597324295e-05, "vas_consulta": 7.866925706597308e-06, "suporte_chip_esim": 4.210861891766042e-06, "plano_troca": 7.390292772960645e-06, "internet_problema_conexao": 3.955738666828484e-06, "beneficios_consulta": 2.718736775410111e-06, "sem_correspondencia": 0.0004867094590025779}, "confidence": 0.9971608317449817, "input_tokens": 423, "latency_ms": 144.51644200005376} +{"id": "g0203-suporte_configuracao-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.6233068481618282, "suporte_sem_sinal": 0.06569605846035641, "suporte_chip_esim": 0.051164141773630364, "sem_correspondencia": 0.25983295160418507}, "confidence": 0.6233068481618282, "input_tokens": 210, "latency_ms": 76.07629500000712} +{"id": "g0204-suporte_configuracao-informal_abreviado-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9973091211413123, "suporte_chip_esim": 0.0004867818383515918, "portabilidade": 0.00015803492488607765, "cadastro_atualizacao": 3.995748653122934e-05, "suporte_sem_sinal": 0.0001230777232539079, "roaming_cobranca": 0.0001230777232539079, "internet_problema_conexao": 0.0002605555421731732, "sem_correspondencia": 0.0014993936202378664}, "confidence": 0.9973091211413123, "input_tokens": 316, "latency_ms": 109.65147400008846} +{"id": "g0204-suporte_configuracao-informal_abreviado-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_consulta": 0.0009094658598385012, "beneficios_consulta": 0.00017908444600182202, "suporte_sem_sinal": 0.00015804146889768615, "conta_debito_automatico_digital": 2.423644422292845e-05, "recarga_nao_creditada": 8.459350240741505e-05, "suporte_configuracao": 0.9973504183575493, "suporte_chip_esim": 2.276803229916919e-05, "internet_problema_conexao": 8.916089556713752e-06, "recarga_realizar": 6.9438575287034446e-06, "vas_consulta": 2.1177568946391105e-06, "cadastro_atualizacao": 2.1177568946391105e-06, "seguranca_fraude": 1.0754856929854628e-05, "roaming_duvida": 1.3809509650773635e-05, "portabilidade": 1.0754856929854628e-05, "conta_segunda_via": 4.819992475557909e-05, "sem_correspondencia": 0.0011677772796424067}, "confidence": 0.9973504183575493, "input_tokens": 526, "latency_ms": 185.24115100001382} +{"id": "g0204-suporte_configuracao-informal_abreviado-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.71198151338101, "suporte_sem_sinal": 0.09635621977265114, "portabilidade": 0.0032971285282454707, "roaming_duvida": 0.001212945800441364, "suporte_chip_esim": 0.0017648257260393866, "beneficios_consulta": 0.004797293701489906, "internet_problema_conexao": 0.0005729550264161778, "sem_correspondencia": 0.18001711806370627}, "confidence": 0.71198151338101, "input_tokens": 321, "latency_ms": 116.43367500005297} +{"id": "g0204-suporte_configuracao-informal_abreviado-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9379952673577134, "suporte_chip_esim": 0.002325057810665675, "fidelidade_pontos": 0.0002450592903056682, "negociacao_religacao": 0.00014863597301780664, "roaming_duvida": 0.0002162640646443313, "conta_contestacao": 7.955910324682128e-05, "recarga_realizar": 0.00014863597301780664, "recarga_saldo": 0.0002450592903056682, "beneficios_consulta": 0.0004040344645096328, "portabilidade": 0.0002450592903056682, "troca_numero": 7.473886085578992e-05, "internet_problema_conexao": 0.0007548357549834141, "suporte_sem_sinal": 0.0009692282948233844, "cadastro_atualizacao": 0.0002450592903056682, "marketplace_pedido": 0.0029854333241630814, "sem_correspondencia": 0.0529180718571357}, "confidence": 0.9379952673577134, "input_tokens": 507, "latency_ms": 163.5162700000592} +{"id": "g0204-suporte_configuracao-informal_abreviado-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"vas_consulta": 0.007545352571308139, "seguranca_fraude": 0.0009011638542102562, "suporte_configuracao": 0.8721241784600269, "recarga_realizar": 0.0002581877669882554, "conta_debito_automatico_digital": 0.00029256506876351984, "plano_troca": 0.00010110778229171911, "internet_problema_conexao": 6.528009064704057e-05, "bonus_nao_recebido": 4.775993457642837e-05, "suporte_chip_esim": 0.0004256796632681051, "internet_consumo": 0.00011457012709687897, "suporte_sem_sinal": 9.498197143694197e-05, "sem_correspondencia": 0.1180291727093859}, "confidence": 0.8721241784600269, "input_tokens": 430, "latency_ms": 147.18637999999373} +{"id": "g0204-suporte_configuracao-informal_abreviado-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9597156608174504, "internet_problema_conexao": 0.0044443652325447695, "plano_consulta": 0.0004684326491799286, "beneficios_consulta": 0.00015207781534747208, "plano_troca": 0.00010452145203027073, "conta_debito_automatico_digital": 7.646952786554276e-05, "suporte_sem_sinal": 0.00010452145203027073, "troca_numero": 5.5946301724601815e-05, "suporte_chip_esim": 0.0016349905981103573, "bonus_nao_recebido": 0.0003219487376170176, "negociacao_divida": 8.14013886889351e-05, "sem_correspondencia": 0.032839664027410266}, "confidence": 0.9597156608174504, "input_tokens": 421, "latency_ms": 143.50961700006337} +{"id": "g0204-suporte_configuracao-informal_abreviado-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"bonus_nao_recebido": 0.000709007384658845, "suporte_sem_sinal": 5.1360322680176805e-05, "suporte_configuracao": 0.9983567357510512, "suporte_chip_esim": 2.426089857210127e-05, "internet_problema_conexao": 3.115161039826136e-05, "conta_vencimento": 7.399156017937631e-06, "cancelamento_linha": 1.667425548244041e-05, "sem_correspondencia": 0.0008034106211391265}, "confidence": 0.9983567357510512, "input_tokens": 312, "latency_ms": 107.64467899991814} +{"id": "g0204-suporte_configuracao-informal_abreviado-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.001324980813822449, "internet_problema_conexao": 1.6679046952892946e-05, "suporte_configuracao": 0.9986436209319506, "sem_correspondencia": 1.4719207273991059e-05}, "confidence": 0.9986436209319506, "input_tokens": 218, "latency_ms": 76.95823800008839} +{"id": "g0204-suporte_configuracao-informal_abreviado-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_contestacao": 0.0027571408560547015, "suporte_configuracao": 0.9816101376984165, "cadastro_atualizacao": 0.0004228212445670664, "suporte_sem_sinal": 0.00032929351636805734, "recarga_realizar": 0.0003731384386773998, "internet_problema_conexao": 0.00017625811797320785, "suporte_chip_esim": 0.00032929351636805734, "sem_correspondencia": 0.01400191661157518}, "confidence": 0.9816101376984165, "input_tokens": 317, "latency_ms": 109.54804100003912} +{"id": "g0204-suporte_configuracao-informal_abreviado-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0013247097652343968, "recarga_realizar": 3.530231947615206e-05, "suporte_chip_esim": 5.1364571753910166e-05, "plano_nova_linha": 8.925824187320317e-06, "suporte_configuracao": 0.9984393304693286, "internet_pacote_adicional": 5.413786032814372e-06, "conta_vencimento": 3.2836272140259413e-06, "beneficios_consulta": 2.1200690720743736e-06, "bonus_nao_recebido": 3.4954029744825026e-06, "conta_pagamento_confirmacao": 1.2858868929216205e-06, "suporte_sem_sinal": 1.5510756675760159e-06, "sem_correspondencia": 0.00012321720216565535}, "confidence": 0.9984393304693286, "input_tokens": 414, "latency_ms": 143.30067299999882} +{"id": "g0204-suporte_configuracao-informal_abreviado-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.016013313757779896, "negociacao_religacao": 0.0009034093428766677, "beneficios_consulta": 0.00017789184710096474, "conta_contestacao": 0.00010789685937964707, "recarga_realizar": 0.00048356017540556736, "marketplace_pedido": 0.00010789685937964707, "plano_nova_linha": 0.00013854230982424998, "fidelidade_pontos": 0.00013854230982424998, "suporte_chip_esim": 0.012471181294127082, "conta_debito_automatico_digital": 0.0003323457242065284, "reclamacao_atendimento": 8.403015857581439e-05, "conta_explicacao": 0.0013144528377714224, "suporte_configuracao": 0.1950820981450034, "internet_problema_conexao": 0.0007035759036663721, "conta_segunda_via": 0.00037659704326800176, "sem_correspondencia": 0.7715646654318105}, "confidence": 0.7715646654318105, "input_tokens": 526, "latency_ms": 185.83530099999734} +{"id": "g0204-suporte_configuracao-informal_abreviado-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.002752441296980765, "suporte_configuracao": 0.979936978773816, "suporte_chip_esim": 0.0007885876346610723, "seguranca_fraude": 0.000256016921321002, "internet_problema_conexao": 0.0005419878266896872, "negociacao_divida": 0.0002901051783538248, "suporte_sem_sinal": 0.005826918271433691, "sem_correspondencia": 0.00960696409674395}, "confidence": 0.979936978773816, "input_tokens": 324, "latency_ms": 115.8139830000664} +{"id": "g0206-suporte_configuracao-regionalismo-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"recarga_saldo": 0.0010319051230822647, "vas_contratacao": 3.530985158804324e-05, "roaming_pacote": 5.821610337847159e-05, "internet_problema_conexao": 2.011894697866494e-05, "negociacao_religacao": 4.533874689851953e-05, "portabilidade": 8.927728603446439e-06, "beneficios_consulta": 1.2989768470055913e-05, "cancelamento_linha": 1.0768896300098019e-05, "suporte_configuracao": 0.9986523577396396, "suporte_sem_sinal": 6.952922027413065e-06, "marketplace_compra": 1.1350333194174612e-06, "fidelidade_resgate": 2.9272895125116296e-05, "desconto_retencao": 5.0868664221027696e-06, "fidelidade_pontos": 3.2843278095661767e-06, "suporte_chip_esim": 5.821610337847159e-05, "sem_correspondencia": 2.011894697866494e-05}, "confidence": 0.9986523577396396, "input_tokens": 508, "latency_ms": 164.14525800007596} +{"id": "g0206-suporte_configuracao-regionalismo-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0002959037951536967, "internet_problema_conexao": 3.118803055411238e-05, "suporte_sem_sinal": 2.75233403617179e-05, "roaming_pacote": 1.891649674712355e-05, "plano_troca": 2.75233403617179e-05, "negociacao_divida": 5.41966705784108e-06, "beneficios_consulta": 4.2208409486329295e-06, "recarga_nao_creditada": 3.965113123203798e-06, "conta_pagamento_confirmacao": 9.511811909038306e-06, "fidelidade_resgate": 4.493061801793355e-06, "conta_vencimento": 3.287194236015177e-06, "suporte_configuracao": 0.9995239405101668, "negociacao_religacao": 6.958990252253218e-06, "bonus_nao_recebido": 3.4992000496248824e-06, "recarga_saldo": 1.2213408249958333e-05, "sem_correspondencia": 2.1435199026446705e-05}, "confidence": 0.9995239405101668, "input_tokens": 522, "latency_ms": 182.42553599998246} +{"id": "g0206-suporte_configuracao-regionalismo-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.000625495936284279, "suporte_sem_sinal": 0.001031268454888383, "parceiros_ofertas": 2.4253109431384178e-05, "internet_problema_conexao": 1.666890208953456e-05, "conta_segunda_via": 7.470483630920237e-05, "suporte_configuracao": 0.9980362059455492, "seguranca_perda_roubo": 1.2195229286084818e-05, "sem_correspondencia": 0.00017920758616200177}, "confidence": 0.9980362059455492, "input_tokens": 321, "latency_ms": 115.79441399999268} +{"id": "g0206-suporte_configuracao-regionalismo-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.0035666338177598447, "suporte_chip_esim": 0.0002927671320227678, "suporte_configuracao": 0.9889287067077392, "seguranca_fraude": 9.504757177261928e-05, "internet_consumo": 0.0001567069533099145, "seguranca_perda_roubo": 3.4966047588413736e-05, "internet_problema_conexao": 3.962172273467206e-05, "bonus_nao_recebido": 1.7582032884289095e-05, "suporte_sem_sinal": 0.0001220434979504955, "recarga_realizar": 6.136732465554095e-05, "vas_contratacao": 2.1207979911343917e-05, "sem_correspondencia": 0.006663349211670884}, "confidence": 0.9889287067077392, "input_tokens": 424, "latency_ms": 143.93806500004303} +{"id": "g0206-suporte_configuracao-regionalismo-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.42674831170999394, "internet_problema_conexao": 0.030913544015048967, "portabilidade": 0.0036920963213611835, "suporte_chip_esim": 0.02407549228643248, "marketplace_pedido": 0.0017440228117091639, "suporte_sem_sinal": 0.02728110684119327, "parceiros_ofertas": 0.0019762367512014957, "sem_correspondencia": 0.4835691892630594}, "confidence": 0.4835691892630594, "input_tokens": 324, "latency_ms": 114.55150500000855} +{"id": "g0206-suporte_configuracao-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.012330989226948199, "suporte_sem_sinal": 0.0012996767026010431, "seguranca_perda_roubo": 0.0006956668084470853, "conta_debito_automatico_digital": 0.00032860973216249345, "plano_consulta": 0.0004219432482675928, "conta_explicacao": 0.0006956668084470853, "suporte_chip_esim": 0.21857201388483125, "atendimento_humano": 0.00022584994582165466, "vas_cancelamento": 0.0006956668084470853, "internet_consumo": 0.001146960664406781, "internet_problema_conexao": 0.0006956668084470853, "sem_correspondencia": 0.7628912893611726}, "confidence": 0.7628912893611726, "input_tokens": 420, "latency_ms": 143.4649679999893} +{"id": "g0206-suporte_configuracao-regionalismo-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"negociacao_divida": 0.00048774715895753856, "conta_explicacao": 2.143011454812292e-05, "vas_consulta": 5.140817233637695e-05, "fidelidade_pontos": 3.286414506010409e-06, "suporte_sem_sinal": 4.5367552854387746e-05, "fidelidade_resgate": 3.498370031355355e-06, "cancelamento_linha": 5.767837083475448e-06, "recarga_realizar": 2.724533319893086e-06, "troca_numero": 1.2998021514590297e-05, "suporte_chip_esim": 4.5367552854387746e-05, "suporte_configuracao": 0.9992868511412574, "internet_problema_conexao": 5.767837083475448e-06, "conta_segunda_via": 4.781704891121863e-06, "parceiros_ofertas": 2.1218686830368696e-06, "marketplace_compra": 7.883698564203455e-06, "sem_correspondencia": 1.2998021514590297e-05}, "confidence": 0.9992868511412574, "input_tokens": 510, "latency_ms": 163.7175319999642} +{"id": "g0206-suporte_configuracao-regionalismo-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9951010024262277, "suporte_sem_sinal": 0.0011651434843697392, "internet_problema_conexao": 0.000229430355360497, "beneficios_consulta": 7.448513095468834e-05, "roaming_pacote": 8.440271091778506e-05, "vas_contratacao": 6.99723050042066e-05, "suporte_chip_esim": 0.00010837522605578396, "sem_correspondencia": 0.0031671883611097172}, "confidence": 0.9951010024262277, "input_tokens": 317, "latency_ms": 110.73770799998783} +{"id": "g0206-suporte_configuracao-regionalismo-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0019217981709134329, "suporte_configuracao": 0.9955160989573204, "plano_consulta": 0.00012285644673745843, "conta_segunda_via": 5.1214186517502006e-05, "internet_problema_conexao": 0.00010842043370835637, "roaming_pacote": 2.7412978635796134e-05, "suporte_sem_sinal": 7.451620168962067e-05, "sem_correspondencia": 0.002177682624477213}, "confidence": 0.9955160989573204, "input_tokens": 321, "latency_ms": 115.4221829999642} +{"id": "g0206-suporte_configuracao-regionalismo-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"negociacao_divida": 0.009236290961992731, "roaming_cobranca": 0.0006690746731844062, "vas_consulta": 0.00040581430292355245, "beneficios_consulta": 0.0003581298653545618, "roaming_duvida": 0.000590456326683039, "conta_contestacao": 0.0005210758794092598, "suporte_configuracao": 0.6475139864444868, "parceiros_ofertas": 0.00024613881687304476, "roaming_pacote": 0.0006690746731844062, "internet_problema_conexao": 0.3058639496283743, "conta_pagamento_confirmacao": 7.990957421049898e-05, "vas_cancelamento": 0.00024613881687304476, "suporte_chip_esim": 0.000590456326683039, "troca_numero": 0.00010260592432297594, "suporte_sem_sinal": 0.0006690746731844062, "sem_correspondencia": 0.032237823112259784}, "confidence": 0.6475139864444868, "input_tokens": 516, "latency_ms": 181.72267499994632} +{"id": "g0206-suporte_configuracao-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.04644763309518382, "suporte_sem_sinal": 0.015079338687306768, "internet_problema_conexao": 0.005547378689521325, "sem_correspondencia": 0.9329256495279881}, "confidence": 0.9329256495279881, "input_tokens": 217, "latency_ms": 76.92922299997917} +{"id": "g0206-suporte_configuracao-regionalismo-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.004609438866722272, "internet_problema_conexao": 1.8837723107866756e-05, "suporte_configuracao": 0.9953616403035892, "sem_correspondencia": 1.0083106580761953e-05}, "confidence": 0.9953616403035892, "input_tokens": 223, "latency_ms": 77.0504519999804} +{"id": "g0210-suporte_chip_esim-curto_neutro-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"vas_contratacao": 0.0002958064047614431, "recarga_nao_creditada": 0.00010882109487857313, "suporte_configuracao": 5.8247734697705634e-05, "negociacao_divida": 1.2209388468395207e-05, "internet_consumo": 4.003304357159399e-05, "conta_vencimento": 1.0121938555475629e-05, "portabilidade": 1.2996826371382309e-05, "seguranca_perda_roubo": 6.95669984975938e-06, "cadastro_atualizacao": 2.7514281644128397e-05, "roaming_pacote": 1.0774747505810848e-05, "atendimento_humano": 5.089630335974717e-06, "suporte_chip_esim": 0.99919496862732, "conta_explicacao": 9.508681300009169e-06, "suporte_sem_sinal": 7.405368442423565e-06, "troca_numero": 2.012987847008404e-05, "sem_correspondencia": 0.00017941565382718032}, "confidence": 0.99919496862732, "input_tokens": 494, "latency_ms": 162.16423999992458} +{"id": "g0210-suporte_chip_esim-curto_neutro-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"roaming_cobranca": 0.003149405390545031, "plano_consulta": 0.00020133475069041942, "suporte_chip_esim": 0.989513759162668, "negociacao_religacao": 6.140362970331497e-05, "suporte_sem_sinal": 0.00020133475069041942, "seguranca_perda_roubo": 7.406691557238317e-05, "internet_problema_conexao": 2.7247695510060716e-05, "recarga_saldo": 1.3701001729395552e-05, "suporte_configuracao": 4.492385516499749e-05, "desconto_retencao": 2.900502088874067e-05, "vas_cancelamento": 1.6526562733366087e-05, "sem_correspondencia": 0.006667291264103878}, "confidence": 0.989513759162668, "input_tokens": 411, "latency_ms": 143.1122520000372} +{"id": "g0210-suporte_chip_esim-curto_neutro-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.0002952653289203438, "suporte_configuracao": 0.0006250767062295146, "seguranca_perda_roubo": 2.423685411811144e-05, "recarga_saldo": 1.0103423958329309e-05, "portabilidade": 3.995981691938633e-05, "roaming_cobranca": 5.756757442430957e-06, "roaming_duvida": 4.483367204117367e-06, "conta_pagamento_confirmacao": 4.211733716937386e-06, "plano_nova_linha": 6.94397496563958e-06, "plano_consulta": 4.483367204117367e-06, "fidelidade_pontos": 4.483367204117367e-06, "conta_debito_automatico_digital": 0.0010305772613797759, "fidelidade_resgate": 3.995981691938633e-05, "suporte_chip_esim": 0.9973672858950674, "suporte_sem_sinal": 0.00015804414175003273, "sem_correspondencia": 0.0003791281870003874}, "confidence": 0.9973672858950674, "input_tokens": 520, "latency_ms": 183.14016299996183} +{"id": "g0210-suporte_chip_esim-curto_neutro-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.001167901066284533, "roaming_pacote": 5.131399162805028e-05, "plano_consulta": 4.528443867100623e-05, "suporte_sem_sinal": 2.4239013332723397e-05, "suporte_configuracao": 0.001167901066284533, "desconto_retencao": 1.1449699169822046e-05, "suporte_chip_esim": 0.9974561394239413, "seguranca_fraude": 3.0816447256051718e-06, "vas_contratacao": 3.0816447256051718e-06, "fidelidade_pontos": 2.7195419252127195e-06, "conta_segunda_via": 9.999998294135965e-07, "sem_correspondencia": 6.588846948211852e-05}, "confidence": 0.9974561394239413, "input_tokens": 423, "latency_ms": 146.18675600002007} +{"id": "g0210-suporte_chip_esim-curto_neutro-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.012199994662224496, "marketplace_compra": 0.002722186762792141, "seguranca_perda_roubo": 0.00036840791656543223, "conta_debito_automatico_digital": 0.00036840791656543223, "suporte_chip_esim": 0.002722186762792141, "suporte_sem_sinal": 0.9691656185055586, "conta_vencimento": 0.0002532028112771406, "sem_correspondencia": 0.012199994662224496}, "confidence": 0.9691656185055586, "input_tokens": 314, "latency_ms": 108.41986900004486} +{"id": "g0210-suporte_chip_esim-curto_neutro-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0005523362341920294, "suporte_configuracao": 0.0004874350158597056, "cancelamento_linha": 3.116067804116857e-05, "negociacao_divida": 2.141639993755243e-05, "suporte_sem_sinal": 0.00012324287239104818, "suporte_chip_esim": 0.9986473384601264, "conta_debito_automatico_digital": 1.3827467061071124e-05, "sem_correspondencia": 0.00012324287239104818}, "confidence": 0.9986473384601264, "input_tokens": 313, "latency_ms": 108.2081609999932} +{"id": "g0210-suporte_chip_esim-curto_neutro-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.5448623894737828, "seguranca_perda_roubo": 0.02712710103580894, "suporte_configuracao": 0.003671253902069412, "sem_correspondencia": 0.42433925558833885}, "confidence": 0.5448623894737828, "input_tokens": 212, "latency_ms": 76.76229200001217} +{"id": "g0210-suporte_chip_esim-curto_neutro-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 29, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.005907832399452777, "suporte_sem_sinal": 0.0001389389009302269, "roaming_duvida": 0.00020215490800996896, "parceiros_ofertas": 3.739489788181638e-05, "suporte_chip_esim": 0.9935446428009334, "seguranca_perda_roubo": 3.512925555275428e-05, "negociacao_divida": 2.5701112395655632e-05, "sem_correspondencia": 0.00010820572484354105}, "confidence": 0.9935446428009334, "input_tokens": 316, "latency_ms": 109.02059000000008} +{"id": "g0210-suporte_chip_esim-curto_neutro-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_compra": 0.01037839462528421, "recarga_realizar": 0.0012395224759410627, "vas_contratacao": 0.00035512913517313406, "vas_cancelamento": 0.00013064470779119015, "vas_consulta": 0.0004024140301603966, "desconto_retencao": 0.00016775112535963115, "roaming_duvida": 0.00027657484856430755, "suporte_chip_esim": 0.9342333116728386, "plano_troca": 0.00031340036180783687, "conta_vencimento": 0.00020234648178319806, "suporte_sem_sinal": 0.000965341074897506, "roaming_cobranca": 0.0012395224759410627, "seguranca_perda_roubo": 0.0012395224759410627, "suporte_configuracao": 0.0007518083850611693, "marketplace_pedido": 0.0015915783636640437, "sem_correspondencia": 0.04651273775979157}, "confidence": 0.9342333116728386, "input_tokens": 513, "latency_ms": 182.78658200006248} +{"id": "g0210-suporte_chip_esim-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.180052484942378, "conta_debito_automatico_digital": 0.021504202720467044, "conta_pagamento_confirmacao": 0.0022665262915583595, "suporte_configuracao": 0.051585900622588436, "suporte_sem_sinal": 0.014779607978724655, "seguranca_perda_roubo": 0.014779607978724655, "parceiros_ofertas": 0.0029102773659519443, "sem_correspondencia": 0.7121213920996069}, "confidence": 0.7121213920996069, "input_tokens": 301, "latency_ms": 107.75985300006141} +{"id": "g0210-suporte_chip_esim-curto_neutro-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.016718908800159017, "seguranca_perda_roubo": 0.0025639277047317687, "cadastro_atualizacao": 0.0012111136913613278, "internet_pacote_adicional": 0.0006482624445369717, "suporte_configuracao": 0.1090209801751323, "suporte_sem_sinal": 0.018945005643865538, "suporte_chip_esim": 0.7109060920431328, "sem_correspondencia": 0.13998570949708025}, "confidence": 0.7109060920431328, "input_tokens": 313, "latency_ms": 108.33564999995815} +{"id": "g0210-suporte_chip_esim-curto_neutro-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0019265203539459246, "suporte_chip_esim": 0.9979622503285824, "seguranca_perda_roubo": 6.592190140115437e-05, "sem_correspondencia": 4.5307416070528974e-05}, "confidence": 0.9979622503285824, "input_tokens": 216, "latency_ms": 76.04851299993243} +{"id": "g0211-suporte_chip_esim-informal_abreviado-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0011683347518405816, "marketplace_compra": 0.00012314157687267553, "vas_consulta": 6.591293634694935e-05, "internet_pacote_adicional": 2.1398797415870955e-05, "plano_consulta": 4.5301254484890076e-05, "suporte_sem_sinal": 1.4707164042948067e-05, "atendimento_humano": 1.2192667237459728e-05, "cadastro_atualizacao": 1.6665400184266656e-05, "plano_nova_linha": 7.468914185863785e-05, "suporte_chip_esim": 0.9978265323732655, "seguranca_perda_roubo": 5.759408191677163e-06, "sem_correspondencia": 0.0006253645282585697}, "confidence": 0.9978265323732655, "input_tokens": 429, "latency_ms": 146.40063399997416} +{"id": "g0211-suporte_chip_esim-informal_abreviado-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.9953343521718101, "suporte_configuracao": 0.0005505038732574476, "suporte_sem_sinal": 0.0002294841564469412, "seguranca_perda_roubo": 8.442250323140057e-05, "roaming_duvida": 0.0001228340174022652, "fidelidade_pontos": 3.746225871924528e-05, "conta_segunda_via": 5.1204836579533315e-05, "sem_correspondencia": 0.003589736182552949}, "confidence": 0.9953343521718101, "input_tokens": 341, "latency_ms": 117.03050999994957} +{"id": "g0211-suporte_chip_esim-informal_abreviado-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.009680033737356568, "suporte_sem_sinal": 0.0011561151621744823, "atendimento_humano": 0.0003753356399503443, "recarga_nao_creditada": 0.00010753546127836284, "seguranca_perda_roubo": 0.00048194050148500097, "conta_pagamento_confirmacao": 0.00010753546127836284, "suporte_chip_esim": 0.9873902847444593, "sem_correspondencia": 0.000701219292017467}, "confidence": 0.9873902847444593, "input_tokens": 330, "latency_ms": 115.98559300000488} +{"id": "g0211-suporte_chip_esim-informal_abreviado-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"vas_contratacao": 0.014723217308748527, "internet_problema_conexao": 0.0010665462846082292, "negociacao_religacao": 0.0005038007917991264, "roaming_duvida": 0.0004446026382823956, "fidelidade_pontos": 0.0005708810878810222, "recarga_nao_creditada": 0.00026966513150739876, "suporte_sem_sinal": 0.00018533795374879274, "conta_pagamento_confirmacao": 0.0005038007917991264, "roaming_cobranca": 0.0005038007917991264, "seguranca_fraude": 0.00016356017011467662, "conta_segunda_via": 0.0003055706266136712, "marketplace_pedido": 0.001551815687397914, "suporte_configuracao": 0.9108932000093687, "plano_nova_linha": 0.0017584375456197799, "seguranca_perda_roubo": 0.0005708810878810222, "sem_correspondencia": 0.06598488209283049}, "confidence": 0.9108932000093687, "input_tokens": 533, "latency_ms": 186.95295099996656} +{"id": "g0211-suporte_chip_esim-informal_abreviado-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_segunda_via": 0.001892116845954245, "conta_contestacao": 0.00037257989781892635, "internet_problema_conexao": 0.00012095898311503627, "cancelamento_linha": 5.042320599959261e-05, "conta_debito_automatico_digital": 0.00029016551617804383, "roaming_cobranca": 2.3818235996177608e-05, "recarga_realizar": 2.5354380239128966e-05, "recarga_nao_creditada": 4.4498323113025464e-05, "seguranca_perda_roubo": 6.474467809435873e-05, "vas_cancelamento": 2.237516202798339e-05, "troca_numero": 2.237516202798339e-05, "suporte_sem_sinal": 0.00847987938831567, "suporte_configuracao": 0.0016697872558827551, "suporte_chip_esim": 0.9801407919753125, "internet_pacote_adicional": 0.00017599428195332574, "sem_correspondencia": 0.00660413670797131}, "confidence": 0.9801407919753125, "input_tokens": 509, "latency_ms": 165.06909299994277} +{"id": "g0211-suporte_chip_esim-informal_abreviado-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0024456564511515498, "suporte_chip_esim": 0.9866482313857939, "reclamacao_atendimento": 0.00029209200932168116, "internet_problema_conexao": 0.00013797449552647886, "roaming_pacote": 0.00022748148558862538, "suporte_sem_sinal": 0.00020075170642730415, "suporte_configuracao": 0.00037505356398043134, "sem_correspondencia": 0.00967275890221004}, "confidence": 0.9866482313857939, "input_tokens": 329, "latency_ms": 115.3948290000244} +{"id": "g0211-suporte_chip_esim-informal_abreviado-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"cadastro_atualizacao": 0.003135809597673183, "conta_segunda_via": 0.0002574029265098119, "suporte_configuracao": 0.0001215885330608886, "roaming_duvida": 6.50816518976997e-05, "marketplace_pedido": 0.006638508970368314, "vas_cancelamento": 6.113855394217854e-05, "suporte_chip_esim": 0.9852420880231545, "seguranca_perda_roubo": 4.472992159529513e-05, "conta_debito_automatico_digital": 1.5458247266827114e-05, "bonus_nao_recebido": 1.9848782388049818e-05, "parceiros_ofertas": 3.908456990794393e-06, "negociacao_divida": 2.7130068854088727e-05, "vas_consulta": 5.3954584482473764e-05, "plano_nova_linha": 2.3942201730640102e-05, "suporte_sem_sinal": 0.0011535998824120561, "sem_correspondencia": 0.003135809597673183}, "confidence": 0.9852420880231545, "input_tokens": 542, "latency_ms": 185.78447200002302} +{"id": "g0211-suporte_chip_esim-informal_abreviado-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.006690617189139894, "seguranca_perda_roubo": 7.432604319285956e-05, "suporte_chip_esim": 0.992975633386253, "sem_correspondencia": 0.000259423381414202}, "confidence": 0.992975633386253, "input_tokens": 234, "latency_ms": 78.26126200006911} +{"id": "g0211-suporte_chip_esim-informal_abreviado-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0011691810920827729, "suporte_chip_esim": 0.9985493566731874, "suporte_configuracao": 0.0001582314542519142, "sem_correspondencia": 0.00012323078047791797}, "confidence": 0.9985493566731874, "input_tokens": 227, "latency_ms": 77.09518499996193} +{"id": "g0211-suporte_chip_esim-informal_abreviado-09-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_sem_sinal": 0.0017002147733315006, "suporte_chip_esim": 0.9980013014174509, "seguranca_perda_roubo": 5.8178150269099746e-05, "suporte_configuracao": 2.140254540938461e-05, "vas_cancelamento": 4.5309188987220746e-05, "internet_pacote_adicional": 8.921908305617058e-06, "beneficios_consulta": 6.52740755641829e-06, "sem_correspondencia": 0.00015814460868985355}, "confidence": 0.9980013014174509, "input_tokens": 330, "latency_ms": 115.31074899994564} +{"id": "g0211-suporte_chip_esim-informal_abreviado-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0010321125517755883, "suporte_chip_esim": 0.9988531021191535, "suporte_configuracao": 7.476598248262491e-05, "sem_correspondencia": 4.001934658827561e-05}, "confidence": 0.9988531021191535, "input_tokens": 230, "latency_ms": 77.59724000004553} +{"id": "g0211-suporte_chip_esim-informal_abreviado-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.04647850078447208, "recarga_nao_creditada": 0.0029712711472455796, "suporte_sem_sinal": 0.14316386122878083, "vas_contratacao": 0.0008512834364581389, "roaming_cobranca": 0.0004556591882731385, "bonus_nao_recebido": 0.0005850779790900147, "suporte_chip_esim": 0.6416159121364226, "seguranca_perda_roubo": 0.0002763712680674297, "conta_explicacao": 0.00024389678803288364, "plano_troca": 0.000964630509143952, "portabilidade": 0.00016762764754655522, "sem_correspondencia": 0.1622259078864668}, "confidence": 0.6416159121364226, "input_tokens": 432, "latency_ms": 146.27402500002518} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.009706382786915142, "suporte_configuracao": 0.00010782817277869505, "suporte_chip_esim": 0.9900779608675275, "sem_correspondencia": 0.00010782817277869505}, "confidence": 0.9900779608675275, "input_tokens": 217, "latency_ms": 76.14373299998078} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 151, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_debito_automatico_digital": 0.002795594151309751, "suporte_sem_sinal": 0.00020251216108725276, "seguranca_perda_roubo": 0.00013918443714005914, "suporte_configuracao": 0.0007068368952512707, "recarga_nao_creditada": 0.00012282983466408253, "conta_segunda_via": 2.5746532027478334e-05, "suporte_chip_esim": 0.9953004590932688, "sem_correspondencia": 0.0007068368952512707}, "confidence": 0.9953004590932688, "input_tokens": 340, "latency_ms": 116.20418299992252} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 0.0019254261214015815, "conta_pagamento_confirmacao": 6.588445882249156e-05, "suporte_sem_sinal": 6.189272125424513e-05, "marketplace_pedido": 1.8876213491181507e-05, "suporte_chip_esim": 0.9973954238374432, "troca_numero": 3.112161469318767e-05, "desconto_retencao": 9.49155621588716e-06, "conta_vencimento": 4.772654189434434e-06, "atendimento_humano": 1.0103708998319247e-05, "conta_debito_automatico_digital": 3.2801940557751043e-06, "cadastro_atualizacao": 3.4917483965478984e-06, "seguranca_fraude": 1.665819993849323e-05, "cancelamento_linha": 1.773256153007187e-05, "seguranca_perda_roubo": 1.665819993849323e-05, "suporte_configuracao": 8.459731969279607e-05, "sem_correspondencia": 0.0003345888899384483}, "confidence": 0.9973954238374432, "input_tokens": 509, "latency_ms": 163.57313700007126} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"parceiros_ofertas": 0.025925427916738252, "suporte_sem_sinal": 0.0006908892520398255, "marketplace_pedido": 7.751562577279448e-05, "plano_troca": 2.2208598615525e-05, "suporte_configuracao": 5.0047849555340685e-05, "suporte_chip_esim": 0.9728445053697942, "seguranca_perda_roubo": 1.9599019488945342e-05, "sem_correspondencia": 0.0003698063679952537}, "confidence": 0.9728445053697942, "input_tokens": 335, "latency_ms": 115.69859899998391} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"conta_vencimento": 0.04200389905798236, "conta_debito_automatico_digital": 0.003447889996372866, "suporte_configuracao": 0.6570515306646164, "marketplace_compra": 0.0009878370230070894, "suporte_sem_sinal": 0.007299183179600032, "fidelidade_pontos": 0.0005287510560787214, "portabilidade": 0.0006789297951055636, "internet_pacote_adicional": 0.0005991534412530539, "conta_segunda_via": 0.002685219429119251, "conta_explicacao": 0.0005287510560787214, "vas_consulta": 0.0004666211692278053, "plano_troca": 0.004427178389286164, "vas_contratacao": 0.0012684078450862562, "internet_consumo": 0.0006789297951055636, "seguranca_perda_roubo": 0.003447889996372866, "sem_correspondencia": 0.27389982810570734}, "confidence": 0.6570515306646164, "input_tokens": 521, "latency_ms": 183.7116330000299} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_chip_esim": 0.11591884825978314, "suporte_sem_sinal": 0.005093118741691928, "beneficios_consulta": 0.0010028945434404346, "internet_consumo": 0.5195122352920467, "suporte_configuracao": 0.0008850513282051755, "conta_explicacao": 0.0003689442841947558, "seguranca_perda_roubo": 0.00016371803368121237, "sem_correspondencia": 0.3570551895169567}, "confidence": 0.5195122352920467, "input_tokens": 327, "latency_ms": 117.41366199998993} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_consulta": 0.015181591033647912, "conta_segunda_via": 0.0004045756971764249, "bonus_nao_recebido": 0.00035703679961919825, "suporte_configuracao": 0.00045844432540389867, "roaming_pacote": 0.00035703679961919825, "suporte_chip_esim": 0.013397707063500349, "beneficios_consulta": 6.204369262675447e-05, "fidelidade_pontos": 6.604516701198297e-05, "cancelamento_linha": 0.0001911080273980205, "seguranca_perda_roubo": 0.00010889007167959875, "recarga_saldo": 0.00035703679961919825, "internet_problema_conexao": 0.004349598655109779, "suporte_sem_sinal": 0.9392517781868245, "vas_consulta": 0.00014883508138880988, "negociacao_religacao": 0.00027806053912873987, "sem_correspondencia": 0.02503021206024566}, "confidence": 0.9392517781868245, "input_tokens": 512, "latency_ms": 162.28100600005746} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.02409999739717356, "troca_numero": 0.0017457979559773456, "seguranca_fraude": 0.0009344583078219671, "conta_explicacao": 0.0006422431764431921, "conta_vencimento": 0.0009344583078219671, "cadastro_atualizacao": 0.0008246565622473284, "suporte_chip_esim": 0.9043457304760425, "reclamacao_atendimento": 0.0003033741952779099, "conta_debito_automatico_digital": 0.00016238450514025318, "conta_contestacao": 0.0003437680000795569, "beneficios_consulta": 0.00015254612532725583, "sem_correspondencia": 0.06551058499064717}, "confidence": 0.9043457304760425, "input_tokens": 423, "latency_ms": 145.64782299999024} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"fidelidade_pontos": 0.025999510952260194, "parceiros_ofertas": 0.003105198766511521, "suporte_configuracao": 0.0007851172010181702, "suporte_sem_sinal": 0.24667649178955497, "plano_nova_linha": 0.000476197653885287, "vas_consulta": 0.00017518332679847132, "seguranca_fraude": 0.00014523207893564559, "vas_cancelamento": 0.00017518332679847132, "beneficios_consulta": 0.00022493984418915191, "recarga_realizar": 0.00032728554210077195, "seguranca_perda_roubo": 0.0007851172010181702, "internet_problema_conexao": 0.0074489846038415936, "desconto_retencao": 0.0045180375459572914, "conta_pagamento_confirmacao": 0.0008896543418098961, "suporte_chip_esim": 0.5917461417564412, "sem_correspondencia": 0.11652172406887931}, "confidence": 0.5917461417564412, "input_tokens": 515, "latency_ms": 181.96102900003552} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0016280198616766101, "seguranca_perda_roubo": 0.0008714162368183112, "marketplace_pedido": 0.0005989150369296002, "conta_debito_automatico_digital": 0.00143672248527581, "bonus_nao_recebido": 0.00041162788378841335, "suporte_configuracao": 0.00013363600810540447, "plano_nova_linha": 0.00013363600810540447, "marketplace_compra": 0.0002496649319103016, "conta_contestacao": 0.9556239400879063, "parceiros_ofertas": 0.0009874439607279845, "suporte_sem_sinal": 0.0008714162368183112, "sem_correspondencia": 0.03705356126193754}, "confidence": 0.9556239400879063, "input_tokens": 435, "latency_ms": 146.5750710000293} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 0.00048650056929868237, "recarga_nao_creditada": 5.127678275298666e-05, "conta_vencimento": 5.127678275298666e-05, "beneficios_consulta": 2.008027664395342e-05, "vas_contratacao": 9.579764208839763e-05, "reclamacao_atendimento": 9.48525105639019e-06, "troca_numero": 3.9934398561408324e-05, "seguranca_perda_roubo": 1.6647134038955193e-05, "suporte_chip_esim": 0.9967328626002967, "suporte_sem_sinal": 2.008027664395342e-05, "suporte_configuracao": 5.404533140191974e-06, "sem_correspondencia": 0.002470653752725376}, "confidence": 0.9967328626002967, "input_tokens": 410, "latency_ms": 143.72051700001975} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"bonus_nao_recebido": 0.004498472504178641, "fidelidade_pontos": 0.00019764908782282032, "suporte_sem_sinal": 0.001875242333560146, "plano_consulta": 0.00019764908782282032, "conta_contestacao": 0.0004184231222043906, "seguranca_perda_roubo": 6.416726403280578e-05, "marketplace_compra": 0.00012761184230262096, "seguranca_fraude": 8.239239793743576e-05, "suporte_chip_esim": 0.9713995781451444, "recarga_nao_creditada": 0.0006088020504851308, "suporte_configuracao": 0.0003692571093151504, "sem_correspondencia": 0.020160755055193724}, "confidence": 0.9713995781451444, "input_tokens": 445, "latency_ms": 148.4144070000184} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_problema_conexao": 0.00020321725802506155, "marketplace_pedido": 0.00010877435983020669, "conta_segunda_via": 3.116437586675058e-05, "conta_contestacao": 1.567043229355771e-05, "plano_consulta": 3.5313864304201565e-05, "suporte_chip_esim": 5.82227192289551e-05, "conta_debito_automatico_digital": 8.928743176977989e-06, "seguranca_fraude": 7.402188082469327e-06, "portabilidade": 5.1381369379605436e-05, "seguranca_perda_roubo": 0.9987658475526018, "roaming_cobranca": 4.779211827788425e-06, "sem_correspondencia": 0.0007092979253824795}, "confidence": 0.9987658475526018, "input_tokens": 428, "latency_ms": 145.2129290000812} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9997576046141425, "seguranca_fraude": 0.00017951668086055414, "suporte_chip_esim": 2.752977464148188e-05, "sem_correspondencia": 3.534893035534839e-05}, "confidence": 0.9997576046141425, "input_tokens": 225, "latency_ms": 77.75631699996666} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_pagamento_confirmacao": 0.023274999989104758, "conta_segunda_via": 0.0016860353441829543, "internet_problema_conexao": 0.00048305721378423804, "seguranca_perda_roubo": 0.8733879311308723, "marketplace_compra": 0.00042629649493573476, "plano_nova_linha": 0.00012213599068377375, "vas_contratacao": 0.00010778463347253133, "recarga_realizar": 0.00016694010604943128, "suporte_chip_esim": 0.0013130856463357502, "atendimento_humano": 0.000189167922924725, "conta_debito_automatico_digital": 0.0002585618943065545, "bonus_nao_recebido": 0.0014879209688896094, "seguranca_fraude": 0.0024531669505290427, "recarga_saldo": 0.0009024696868608754, "plano_consulta": 0.0016860353441829543, "sem_correspondencia": 0.09205441068288492}, "confidence": 0.8733879311308723, "input_tokens": 530, "latency_ms": 186.69880199990985} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.013488898520808987, "vas_contratacao": 0.0012546630059275222, "seguranca_perda_roubo": 0.83452860068298, "roaming_cobranca": 0.000977132531507077, "seguranca_fraude": 0.011903911163891862, "bonus_nao_recebido": 0.0003594669696412602, "conta_explicacao": 0.0002799531574449184, "conta_vencimento": 0.0003594669696412602, "suporte_chip_esim": 0.0018255239018636102, "conta_contestacao": 0.006371704494547914, "negociacao_divida": 0.0006715727128626958, "sem_correspondencia": 0.12797910588888295}, "confidence": 0.83452860068298, "input_tokens": 430, "latency_ms": 146.10654000000523} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9996722881696453, "seguranca_fraude": 0.00023048431039622656, "suporte_chip_esim": 3.119265942906867e-05, "sem_correspondencia": 6.60348605295319e-05}, "confidence": 0.9996722881696453, "input_tokens": 223, "latency_ms": 76.90442899991012} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5941188171641645, "suporte_chip_esim": 0.06261966262671499, "seguranca_fraude": 0.06261966262671499, "sem_correspondencia": 0.28064185758240556}, "confidence": 0.5941188171641645, "input_tokens": 223, "latency_ms": 76.96253500000694} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9996961809568784, "suporte_chip_esim": 0.0001795056516160378, "seguranca_fraude": 5.8276952701915e-05, "sem_correspondencia": 6.603643880362358e-05}, "confidence": 0.9996961809568784, "input_tokens": 222, "latency_ms": 77.29007299997193} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.0035925030266777424, "plano_nova_linha": 8.448757316835065e-05, "suporte_chip_esim": 3.9909103686988046e-05, "roaming_cobranca": 1.5628629559452306e-05, "conta_segunda_via": 5.124430349131911e-05, "internet_pacote_adicional": 8.904924697057935e-06, "seguranca_perda_roubo": 0.9961015213632111, "internet_problema_conexao": 3.951536380794034e-06, "cadastro_atualizacao": 2.3967279679214767e-06, "desconto_retencao": 2.7158485892722197e-06, "fidelidade_pontos": 9.999997309610004e-07, "sem_correspondencia": 9.573696283908684e-05}, "confidence": 0.9961015213632111, "input_tokens": 417, "latency_ms": 144.41876499995487} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.0010250386431370356, "suporte_chip_esim": 5.1033669005566085e-05, "seguranca_perda_roubo": 0.9920071476003656, "internet_pacote_adicional": 2.4106598301885217e-05, "marketplace_pedido": 5.1033669005566085e-05, "cadastro_atualizacao": 8.331017449219328e-06, "parceiros_ofertas": 1.2903332243800546e-05, "recarga_saldo": 1.0049125255702374e-05, "troca_numero": 2.5661340315715496e-05, "vas_consulta": 3.50748935648927e-05, "seguranca_fraude": 6.552852810997627e-05, "sem_correspondencia": 0.0066840915832452165}, "confidence": 0.9920071476003656, "input_tokens": 409, "latency_ms": 143.20840100003807} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_consumo": 0.013779505597882059, "seguranca_perda_roubo": 0.7523355140157156, "seguranca_fraude": 0.0016457272548029334, "marketplace_pedido": 0.00041610501390922875, "internet_pacote_adicional": 0.000252380448596099, "portabilidade": 0.00036721138592481434, "roaming_duvida": 0.0001269048592165904, "atendimento_humano": 0.0002859845149109813, "cadastro_atualizacao": 0.0007773865101031952, "suporte_chip_esim": 0.013779505597882059, "parceiros_ofertas": 0.000686041187277118, "sem_correspondencia": 0.2155477336137793}, "confidence": 0.7523355140157156, "input_tokens": 418, "latency_ms": 144.71417799995834} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"cancelamento_linha": 0.0009106392594839583, "fidelidade_pontos": 0.00010876034978037664, "conta_explicacao": 4.82621126585195e-05, "seguranca_fraude": 3.3170032602002514e-05, "seguranca_perda_roubo": 0.9986372073168459, "suporte_chip_esim": 6.596648670286861e-05, "marketplace_compra": 1.6678939834612484e-05, "sem_correspondencia": 0.000179315502091693}, "confidence": 0.9986372073168459, "input_tokens": 322, "latency_ms": 117.03861900002721} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.022650386034198576, "suporte_chip_esim": 0.0021068140873953265, "seguranca_perda_roubo": 0.9631189218932344, "sem_correspondencia": 0.012123877985171717}, "confidence": 0.9631189218932344, "input_tokens": 225, "latency_ms": 77.95138300002691} +{"id": "g0220-seguranca_perda_roubo-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"marketplace_compra": 0.06221782272890666, "internet_consumo": 0.0035100893666952875, "seguranca_fraude": 0.0024124467893278643, "recarga_realizar": 0.001463222942652654, "conta_explicacao": 0.0010056574409661467, "suporte_sem_sinal": 0.52094345164361, "conta_debito_automatico_digital": 0.0011395591735459322, "portabilidade": 0.0007832068025260201, "suporte_chip_esim": 0.005787159000928862, "troca_numero": 0.005787159000928862, "roaming_pacote": 0.0005382896384522917, "conta_contestacao": 0.022888657856414047, "marketplace_pedido": 0.006557710269554301, "vas_cancelamento": 0.0011395591735459322, "cadastro_atualizacao": 0.005787159000928862, "sem_correspondencia": 0.35803884917101647}, "confidence": 0.52094345164361, "input_tokens": 521, "latency_ms": 185.1111570000512} +{"id": "g0220-seguranca_perda_roubo-regionalismo-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_configuracao": 0.000625958371281865, "reclamacao_atendimento": 5.138179204528982e-05, "recarga_nao_creditada": 4.00161798804838e-05, "recarga_realizar": 1.668122556479697e-05, "seguranca_fraude": 0.00010877525461346755, "suporte_chip_esim": 1.7757072181685314e-05, "conta_explicacao": 1.011767474663155e-05, "vas_cancelamento": 1.011767474663155e-05, "seguranca_perda_roubo": 0.9987740634498344, "internet_pacote_adicional": 1.2204245333189733e-05, "atendimento_humano": 3.722084531745229e-06, "internet_consumo": 8.471425347175997e-05, "bonus_nao_recebido": 1.1464827487778835e-05, "plano_nova_linha": 8.38784697323606e-06, "plano_consulta": 2.1419117606700633e-05, "sem_correspondencia": 0.00020321892970027143}, "confidence": 0.9987740634498344, "input_tokens": 525, "latency_ms": 183.26542700003756} +{"id": "g0220-seguranca_perda_roubo-regionalismo-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"portabilidade": 0.002471819833700302, "suporte_chip_esim": 5.813163065080641e-05, "reclamacao_atendimento": 3.5258616288804745e-05, "conta_vencimento": 1.4697977997220702e-05, "roaming_duvida": 7.464249126913958e-05, "plano_troca": 5.079485277419315e-06, "seguranca_perda_roubo": 0.997203293241126, "recarga_saldo": 4.211041200349261e-06, "desconto_retencao": 3.4910757729468826e-06, "troca_numero": 3.955907111653835e-06, "seguranca_fraude": 3.4910757729468826e-06, "internet_problema_conexao": 7.390607469324656e-06, "fidelidade_resgate": 5.079485277419315e-06, "internet_pacote_adicional": 3.4910757729468826e-06, "recarga_nao_creditada": 2.1385431798203346e-05, "sem_correspondencia": 8.458102351467959e-05}, "confidence": 0.997203293241126, "input_tokens": 514, "latency_ms": 182.2167499999523} +{"id": "g0220-seguranca_perda_roubo-regionalismo-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9640011617971773, "suporte_chip_esim": 0.002108743979349308, "reclamacao_atendimento": 0.00022225998022291712, "portabilidade": 0.00013480749243232278, "seguranca_fraude": 0.00025185355276826195, "fidelidade_resgate": 5.9820462145618764e-05, "negociacao_divida": 3.007961737563242e-05, "vas_consulta": 3.628294436949676e-05, "conta_explicacao": 2.82571854871003e-05, "parceiros_ofertas": 2.4936878668124395e-05, "recarga_realizar": 2.654516916492539e-05, "marketplace_compra": 0.00017309624664304282, "conta_debito_automatico_digital": 0.0001961437441152378, "atendimento_humano": 0.00011896719451672115, "cancelamento_linha": 0.0034767310532140354, "sem_correspondencia": 0.029110312702349858}, "confidence": 0.9640011617971773, "input_tokens": 519, "latency_ms": 183.9417459999595} +{"id": "g0220-seguranca_perda_roubo-regionalismo-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.0008036435747835044, "cancelamento_linha": 3.530963440214069e-05, "seguranca_perda_roubo": 0.9986462151702461, "roaming_pacote": 1.566855528589629e-05, "fidelidade_resgate": 2.279761342044974e-05, "portabilidade": 3.721608085548557e-06, "conta_debito_automatico_digital": 6.531625601923095e-06, "parceiros_ofertas": 2.898391291310088e-06, "vas_consulta": 6.952879260973164e-06, "internet_problema_conexao": 2.257269407319637e-06, "bonus_nao_recebido": 3.085321469375368e-06, "suporte_chip_esim": 6.596708173020907e-05, "beneficios_consulta": 2.7499170922352185e-05, "conta_explicacao": 3.961631185330341e-06, "seguranca_fraude": 0.00012324273376606413, "sem_correspondencia": 0.0002302477391413449}, "confidence": 0.9986462151702461, "input_tokens": 513, "latency_ms": 184.25727999999708} +{"id": "g0220-seguranca_perda_roubo-regionalismo-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_sem_sinal": 0.0017001727975198455, "plano_nova_linha": 2.2782328518829852e-05, "seguranca_perda_roubo": 0.9979766622275572, "marketplace_pedido": 1.4709376836778635e-05, "suporte_chip_esim": 2.748073381165886e-05, "conta_pagamento_confirmacao": 3.0832528828853973e-06, "parceiros_ofertas": 4.775435483363941e-06, "internet_consumo": 1.8700874051173588e-06, "seguranca_fraude": 4.775435483363941e-06, "cadastro_atualizacao": 2.401239759598314e-06, "recarga_nao_creditada": 2.556106418625658e-06, "troca_numero": 7.3963391658066095e-06, "fidelidade_resgate": 3.5285960683400166e-05, "portabilidade": 4.214307022561248e-06, "vas_contratacao": 9.5917185725407e-05, "sem_correspondencia": 9.5917185725407e-05}, "confidence": 0.9979766622275572, "input_tokens": 512, "latency_ms": 163.48428000003423} +{"id": "g0220-seguranca_perda_roubo-regionalismo-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_cobranca": 0.0010313606473644637, "cancelamento_linha": 0.0002607688092085527, "seguranca_fraude": 5.818538616041971e-05, "marketplace_pedido": 2.9257449537892392e-05, "suporte_chip_esim": 0.0002607688092085527, "seguranca_perda_roubo": 0.9981254275527928, "vas_consulta": 3.114439291515533e-05, "sem_correspondencia": 0.0002030869528122186}, "confidence": 0.9981254275527928, "input_tokens": 314, "latency_ms": 108.35834900001373} +{"id": "g0220-seguranca_perda_roubo-regionalismo-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.0013246952814549508, "marketplace_pedido": 5.1364010156835745e-05, "suporte_chip_esim": 3.530193349650381e-05, "internet_consumo": 1.2200021764479057e-05, "suporte_configuracao": 8.468493609403252e-05, "beneficios_consulta": 6.1345561951128275e-06, "seguranca_perda_roubo": 0.9984284139837465, "internet_problema_conexao": 2.7221928101225414e-06, "recarga_realizar": 1.8709339331990914e-06, "portabilidade": 1.9915988048918296e-06, "conta_vencimento": 9.99999688278441e-07, "desconto_retencao": 3.2835913123261136e-06, "negociacao_religacao": 6.530201077617832e-06, "conta_pagamento_confirmacao": 2.5572634853260396e-06, "roaming_pacote": 1.2986855566965242e-05, "sem_correspondencia": 2.4262640412738965e-05}, "confidence": 0.9984284139837465, "input_tokens": 512, "latency_ms": 162.40420200006156} +{"id": "g0220-seguranca_perda_roubo-regionalismo-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.001032187445403964, "suporte_chip_esim": 2.7506863701934355e-05, "seguranca_perda_roubo": 0.9989255823277349, "sem_correspondencia": 1.4723363159174542e-05}, "confidence": 0.9989255823277349, "input_tokens": 220, "latency_ms": 76.79853499996625} +{"id": "g0220-seguranca_perda_roubo-regionalismo-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.0004296833295566898, "seguranca_perda_roubo": 0.9975409649170429, "parceiros_ofertas": 1.8878967929816977e-05, "vas_consulta": 1.0105183343078038e-05, "seguranca_fraude": 4.528828974243512e-05, "suporte_chip_esim": 1.0756911675055622e-05, "recarga_realizar": 4.2124671376171326e-06, "roaming_cobranca": 3.957246655750026e-06, "vas_cancelamento": 3.280672705438782e-06, "recarga_saldo": 5.408914871662256e-06, "conta_explicacao": 1.756017558816423e-06, "sem_correspondencia": 0.0019257070817806858}, "confidence": 0.9975409649170429, "input_tokens": 417, "latency_ms": 142.94104500004323} +{"id": "g0220-seguranca_perda_roubo-regionalismo-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_explicacao": 0.0006261320046432985, "suporte_chip_esim": 6.59938277627693e-05, "suporte_configuracao": 3.11732769224836e-05, "conta_debito_automatico_digital": 9.507312305615619e-06, "conta_contestacao": 9.602045281262163e-05, "seguranca_fraude": 3.5323950521736096e-05, "seguranca_perda_roubo": 0.9990511114228396, "sem_correspondencia": 8.473775219190888e-05}, "confidence": 0.9990511114228396, "input_tokens": 328, "latency_ms": 114.9309440000934} +{"id": "g0220-seguranca_perda_roubo-regionalismo-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.0006260948483640153, "reclamacao_atendimento": 5.1392994766390326e-05, "portabilidade": 4.5354158695885785e-05, "suporte_configuracao": 8.930763366283734e-06, "suporte_chip_esim": 3.117142702026664e-05, "conta_debito_automatico_digital": 3.722896054139872e-06, "cancelamento_linha": 8.389675767182989e-06, "seguranca_fraude": 4.780293157202097e-06, "recarga_nao_creditada": 1.6684862555843372e-05, "troca_numero": 8.389675767182989e-06, "seguranca_perda_roubo": 0.9989918251671638, "sem_correspondencia": 0.0002032632373217294}, "confidence": 0.9989918251671638, "input_tokens": 419, "latency_ms": 143.90030000004117} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 202, "length_bucket": "longo"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.0010321738064087366, "suporte_chip_esim": 3.1168948190598565e-05, "seguranca_perda_roubo": 0.9989123828441423, "sem_correspondencia": 2.4274401258350208e-05}, "confidence": 0.9989123828441423, "input_tokens": 249, "latency_ms": 79.79252200004794} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.0006262732853004467, "seguranca_perda_roubo": 0.9992765376851929, "seguranca_fraude": 3.118031087222009e-05, "sem_correspondencia": 6.600871863447831e-05}, "confidence": 0.9992765376851929, "input_tokens": 247, "latency_ms": 80.03283799996552} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_chip_esim": 0.0273535963005381, "seguranca_fraude": 0.9058267041879331, "internet_pacote_adicional": 0.001201833145018225, "sem_correspondencia": 0.06561786636651064}, "confidence": 0.9058267041879331, "input_tokens": 244, "latency_ms": 79.53377800004091} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 181, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.0004304949973268328, "conta_segunda_via": 1.568077913137851e-05, "seguranca_fraude": 2.4286865824868853e-05, "suporte_chip_esim": 3.9647218574812455e-06, "conta_debito_automatico_digital": 1.6692102496867224e-05, "roaming_pacote": 1.8728019963953684e-06, "suporte_configuracao": 1.7593346594769652e-06, "desconto_retencao": 1.1359118303848197e-06, "recarga_saldo": 3.0877284872667084e-06, "vas_contratacao": 1.0024386719238016e-06, "conta_vencimento": 1.9935873478131747e-06, "cancelamento_linha": 4.537383889601004e-05, "seguranca_perda_roubo": 0.9994253104220356, "troca_numero": 4.220424448439309e-06, "vas_consulta": 8.393316238152429e-06, "sem_correspondencia": 1.4730728751109918e-05}, "confidence": 0.9994253104220356, "input_tokens": 527, "latency_ms": 184.62253900008818} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_consulta": 0.0016964132162530967, "portabilidade": 6.577707861547755e-05, "seguranca_perda_roubo": 0.9957698427975344, "seguranca_fraude": 6.577707861547755e-05, "bonus_nao_recebido": 0.00010844806863785238, "suporte_chip_esim": 2.9188401700609885e-05, "recarga_saldo": 2.135469086813893e-05, "plano_nova_linha": 2.006087555387335e-05, "recarga_realizar": 2.2731950101037703e-05, "desconto_retencao": 1.143034233966148e-05, "roaming_duvida": 1.073781290630794e-05, "sem_correspondencia": 0.0021782376868739743}, "confidence": 0.9957698427975344, "input_tokens": 445, "latency_ms": 150.10842000003777} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"reclamacao_atendimento": 0.0027984252128137265, "atendimento_humano": 9.575684501840929e-05, "suporte_chip_esim": 9.575684501840929e-05, "seguranca_fraude": 2.007172511352146e-05, "fidelidade_pontos": 6.581265295200143e-05, "marketplace_compra": 8.906774027812008e-06, "recarga_realizar": 9.481211599439386e-06, "conta_pagamento_confirmacao": 6.516335082243295e-06, "internet_problema_conexao": 1.56318752360045e-05, "beneficios_consulta": 2.4211121989992353e-05, "seguranca_perda_roubo": 0.9963083868045597, "sem_correspondencia": 0.0005510425965888041}, "confidence": 0.9963083868045597, "input_tokens": 446, "latency_ms": 148.35464400005094} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.007528409822975106, "plano_consulta": 0.00029190812711841433, "negociacao_divida": 0.0001770512289166111, "recarga_nao_creditada": 0.00012168541143115295, "roaming_duvida": 0.00042472381881457133, "conta_contestacao": 0.00010088074933418793, "seguranca_perda_roubo": 0.9860271015881733, "marketplace_compra": 3.486345408293113e-05, "seguranca_fraude": 5.3997573998683604e-05, "conta_explicacao": 2.8902818595095272e-05, "vas_cancelamento": 9.383371370508472e-06, "fidelidade_resgate": 4.476556115600959e-05, "plano_troca": 6.118726744596981e-05, "internet_consumo": 4.7652691800920766e-05, "suporte_chip_esim": 0.00048127513827036654, "sem_correspondencia": 0.004566211376516161}, "confidence": 0.9860271015881733, "input_tokens": 562, "latency_ms": 190.58156300002338} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.0021824041231468965, "vas_consulta": 4.529435254874612e-05, "fidelidade_pontos": 1.8881495283500703e-05, "suporte_chip_esim": 7.870978258430333e-06, "recarga_realizar": 3.113032289653175e-05, "vas_contratacao": 5.0818855141015205e-06, "seguranca_perda_roubo": 0.9976745071128726, "reclamacao_atendimento": 3.0823193734520704e-06, "negociacao_religacao": 1.2849018793114247e-06, "internet_pacote_adicional": 1.990094961449473e-06, "recarga_nao_creditada": 9.999997321152903e-07, "sem_correspondencia": 2.747241353264758e-05}, "confidence": 0.9976745071128726, "input_tokens": 443, "latency_ms": 147.8969380000308} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 171, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"bonus_nao_recebido": 0.0016996715274610337, "suporte_configuracao": 9.588890600384001e-05, "roaming_pacote": 3.997244302152339e-05, "cancelamento_linha": 2.4244512236170235e-05, "desconto_retencao": 0.00023002552757814512, "internet_problema_conexao": 2.2775611496199472e-05, "seguranca_perda_roubo": 0.9976824240060674, "vas_cancelamento": 6.52532194508524e-06, "negociacao_religacao": 5.758576404905012e-06, "fidelidade_resgate": 3.0823438327252075e-06, "marketplace_compra": 1.1339309266811911e-06, "internet_pacote_adicional": 8.378679229559738e-06, "suporte_chip_esim": 2.1395706953094553e-05, "seguranca_fraude": 2.2775611496199472e-05, "atendimento_humano": 5.132563280673858e-05, "sem_correspondencia": 8.462166254061421e-05}, "confidence": 0.9976824240060674, "input_tokens": 537, "latency_ms": 187.5089630000275} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 175, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_religacao": 0.00043005546364466714, "conta_explicacao": 0.0002955725094484605, "beneficios_consulta": 7.473243381994336e-05, "suporte_chip_esim": 5.136280054240293e-05, "plano_nova_linha": 9.595834447574183e-05, "cancelamento_linha": 3.530110214147267e-05, "suporte_sem_sinal": 0.00023019210181284122, "seguranca_perda_roubo": 0.9984049011502275, "conta_contestacao": 2.1411200770450472e-05, "vas_cancelamento": 1.7750508893910065e-05, "seguranca_fraude": 0.00013961856737318028, "sem_correspondencia": 0.00020314381684927022}, "confidence": 0.9984049011502275, "input_tokens": 439, "latency_ms": 147.8247459999693} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.8586181635195343, "seguranca_fraude": 0.13167335999899155, "suporte_chip_esim": 0.001290880198837694, "sem_correspondencia": 0.008417596282636372}, "confidence": 0.8586181635195343, "input_tokens": 248, "latency_ms": 80.2082559999917} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"atendimento_humano": 0.09214140425942736, "conta_debito_automatico_digital": 0.0051982623167737985, "internet_pacote_adicional": 0.002166958128189008, "fidelidade_resgate": 0.0024554852508179596, "seguranca_fraude": 0.00857048565234389, "parceiros_ofertas": 0.0007035083029787925, "reclamacao_atendimento": 0.0011598891032352857, "roaming_cobranca": 0.0013143265430601322, "suporte_chip_esim": 0.6008374306689405, "cancelamento_linha": 0.003152905472352135, "vas_consulta": 0.016011775173222335, "roaming_pacote": 0.0035727099586617523, "recarga_nao_creditada": 0.005890402902887807, "beneficios_consulta": 0.0011598891032352857, "fidelidade_pontos": 0.0051982623167737985, "sem_correspondencia": 0.2504663048471003}, "confidence": 0.6008374306689405, "input_tokens": 524, "latency_ms": 185.94493500006593} +{"id": "g0225-seguranca_fraude-informal_abreviado-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.01331681532442989, "marketplace_compra": 0.0026222364139183727, "seguranca_perda_roubo": 0.0026222364139183727, "roaming_cobranca": 0.0012386567753145822, "conta_contestacao": 0.028191698263045996, "suporte_chip_esim": 0.004323336952431646, "parceiros_ofertas": 0.00045567636230594926, "suporte_sem_sinal": 0.0006630051949996092, "reclamacao_atendimento": 0.0038153314693504517, "conta_explicacao": 0.007127977593877923, "vas_cancelamento": 0.002042199772557981, "sem_correspondencia": 0.9335808294638492}, "confidence": 0.9335808294638492, "input_tokens": 440, "latency_ms": 147.42287199999282} +{"id": "g0225-seguranca_fraude-informal_abreviado-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.0010312932669532856, "seguranca_perda_roubo": 6.592837283320167e-05, "seguranca_fraude": 0.9980602184507316, "internet_consumo": 2.1403808909220116e-05, "conta_pagamento_confirmacao": 5.818158481774286e-05, "conta_segunda_via": 1.888879506589932e-05, "reclamacao_atendimento": 3.528891502263211e-05, "sem_correspondencia": 0.0007087968056663093}, "confidence": 0.9980602184507316, "input_tokens": 344, "latency_ms": 117.52184200008742} +{"id": "g0225-seguranca_fraude-informal_abreviado-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"parceiros_ofertas": 0.006569616637127339, "vas_cancelamento": 0.012273659724192622, "seguranca_perda_roubo": 0.002738623659866433, "conta_contestacao": 0.062330787199210244, "seguranca_fraude": 0.7593444386202721, "internet_pacote_adicional": 0.0007846288153465428, "internet_consumo": 0.00032708195266331527, "fidelidade_resgate": 0.000288648810116697, "marketplace_pedido": 0.0006110695358122763, "suporte_chip_esim": 0.004515227080464421, "marketplace_compra": 0.0006924324992219445, "sem_correspondencia": 0.1495237854657061}, "confidence": 0.7593444386202721, "input_tokens": 438, "latency_ms": 146.4942869999959} +{"id": "g0225-seguranca_fraude-informal_abreviado-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_consumo": 0.0013015496857785144, "vas_contratacao": 0.0006966693440982505, "seguranca_perda_roubo": 0.0001003647348946034, "conta_debito_automatico_digital": 8.320528766608271e-05, "roaming_duvida": 0.0001371823276097936, "seguranca_fraude": 0.9809834810203318, "portabilidade": 6.087428886750737e-05, "conta_contestacao": 0.0001371823276097936, "plano_nova_linha": 6.480034319002672e-05, "conta_pagamento_confirmacao": 3.4685124264414524e-05, "marketplace_pedido": 1.4458910953663877e-05, "recarga_nao_creditada": 8.320528766608271e-05, "recarga_realizar": 6.89796062617591e-05, "roaming_cobranca": 0.008487170077084187, "marketplace_compra": 0.00025629032898813963, "sem_correspondencia": 0.007489901304735456}, "confidence": 0.9809834810203318, "input_tokens": 532, "latency_ms": 185.14735499991275} +{"id": "g0225-seguranca_fraude-informal_abreviado-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.11038420298740247, "conta_vencimento": 0.004849943399730233, "troca_numero": 0.0008427937900825811, "beneficios_consulta": 0.0005111802735004986, "seguranca_fraude": 0.49470767606662, "conta_contestacao": 0.3400072818961852, "fidelidade_resgate": 0.00022683487133235696, "recarga_saldo": 0.0002414644636226396, "recarga_nao_creditada": 0.00021309164123123014, "portabilidade": 4.466643450878223e-05, "seguranca_perda_roubo": 3.7029774813078335e-05, "conta_debito_automatico_digital": 0.00045111500802653634, "fidelidade_pontos": 0.0003513287215063296, "negociacao_religacao": 0.00027361508342460506, "internet_consumo": 0.0008427937900825811, "sem_correspondencia": 0.04601498179793104}, "confidence": 0.49470767606662, "input_tokens": 521, "latency_ms": 183.4839489999922} +{"id": "g0225-seguranca_fraude-informal_abreviado-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.003591619429454894, "seguranca_perda_roubo": 0.00012289845856756603, "seguranca_fraude": 0.9958565243426334, "sem_correspondencia": 0.00042895776934421994}, "confidence": 0.9958565243426334, "input_tokens": 236, "latency_ms": 78.17616099998759} +{"id": "g0225-seguranca_fraude-informal_abreviado-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 107, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.0004876048067074731, "conta_vencimento": 2.4276413848044046e-05, "seguranca_fraude": 0.9989952026321716, "conta_contestacao": 1.89064901150222e-05, "roaming_cobranca": 0.00015830210359337235, "seguranca_perda_roubo": 4.002503988758937e-05, "bonus_nao_recebido": 4.535431203255991e-05, "sem_correspondencia": 0.00023032820164435786}, "confidence": 0.9989952026321716, "input_tokens": 326, "latency_ms": 114.96913099995254} +{"id": "g0225-seguranca_fraude-informal_abreviado-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.003581678332466242, "seguranca_perda_roubo": 0.00015736796315396587, "seguranca_fraude": 0.993100133669924, "sem_correspondencia": 0.0031608200344558175}, "confidence": 0.993100133669924, "input_tokens": 233, "latency_ms": 77.90061200000764} +{"id": "g0225-seguranca_fraude-informal_abreviado-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_problema_conexao": 0.0005522783908073808, "recarga_nao_creditada": 9.597159385306462e-05, "suporte_configuracao": 4.53337709494329e-05, "suporte_sem_sinal": 9.597159385306462e-05, "seguranca_perda_roubo": 0.00048738396925191823, "fidelidade_pontos": 7.400534670110545e-06, "beneficios_consulta": 1.1462172323159571e-05, "conta_pagamento_confirmacao": 6.952158940905863e-06, "conta_contestacao": 8.469463431143633e-05, "seguranca_fraude": 0.9985427551672861, "roaming_duvida": 2.4026018404223992e-06, "roaming_pacote": 8.92674878097606e-06, "plano_consulta": 4.778144304535399e-06, "atendimento_humano": 4.778144304535399e-06, "parceiros_ofertas": 1.7752959782275136e-05, "sem_correspondencia": 3.115741474071086e-05}, "confidence": 0.9985427551672861, "input_tokens": 524, "latency_ms": 184.53253600000608} +{"id": "g0225-seguranca_fraude-informal_abreviado-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.0002610963217232937, "recarga_realizar": 7.48053486162751e-05, "seguranca_perda_roubo": 3.53355446524597e-05, "seguranca_fraude": 0.9993790229110601, "fidelidade_resgate": 2.751934984559021e-05, "conta_contestacao": 1.1471771756872184e-05, "internet_pacote_adicional": 7.406732530341635e-06, "sem_correspondencia": 0.00020334201981516458}, "confidence": 0.9993790229110601, "input_tokens": 332, "latency_ms": 116.26463300001433} +{"id": "g0225-seguranca_fraude-informal_abreviado-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 117, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.015601572180987056, "roaming_pacote": 0.0007767565408209668, "marketplace_compra": 0.0008801804726408177, "seguranca_perda_roubo": 0.0005338564427370127, "seguranca_fraude": 0.9652350916991533, "conta_pagamento_confirmacao": 0.000685485241336828, "suporte_chip_esim": 0.000685485241336828, "sem_correspondencia": 0.015601572180987056}, "confidence": 0.9652350916991533, "input_tokens": 342, "latency_ms": 116.45627500001865} +{"id": "g0225-seguranca_fraude-informal_abreviado-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0073410418623865055, "conta_segunda_via": 0.0009935019796979085, "seguranca_fraude": 0.8485090713480775, "plano_nova_linha": 0.0003654889530939882, "negociacao_divida": 0.001275681793461703, "conta_contestacao": 0.07892363786205585, "seguranca_perda_roubo": 0.0011257852314135145, "sem_correspondencia": 0.06146579096981307}, "confidence": 0.8485090713480775, "input_tokens": 333, "latency_ms": 115.7363309999937} +{"id": "g0227-seguranca_fraude-regionalismo-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.0002609927819713446, "cadastro_atualizacao": 0.00013969936931112727, "troca_numero": 2.7508436836023444e-05, "seguranca_fraude": 0.9989827114829541, "plano_consulta": 2.7508436836023444e-05, "suporte_chip_esim": 5.823536123885034e-05, "marketplace_compra": 6.1379619166548774e-06, "roaming_pacote": 6.1379619166548774e-06, "seguranca_perda_roubo": 0.0003351213656232486, "bonus_nao_recebido": 1.146722253766341e-05, "conta_contestacao": 4.78024954715328e-06, "sem_correspondencia": 0.00013969936931112727}, "confidence": 0.9989827114829541, "input_tokens": 462, "latency_ms": 155.36106000001837} +{"id": "g0227-seguranca_fraude-regionalismo-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 201, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"marketplace_compra": 0.0019198258233500802, "vas_contratacao": 0.00010830916147307234, "conta_explicacao": 0.00020234815307494119, "conta_contestacao": 0.0008003024701526696, "recarga_saldo": 0.00012273035877617702, "seguranca_perda_roubo": 2.0035180312075184e-05, "plano_troca": 2.9151015344397013e-05, "vas_consulta": 1.660974786670501e-05, "internet_problema_conexao": 4.514997580135062e-05, "plano_consulta": 6.56928271611847e-05, "seguranca_fraude": 0.9944943976248004, "sem_correspondencia": 0.0021754476618868895}, "confidence": 0.9944943976248004, "input_tokens": 455, "latency_ms": 154.76230799993118} +{"id": "g0227-seguranca_fraude-regionalismo-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.0010321385487123888, "conta_contestacao": 2.4273572076808034e-05, "seguranca_fraude": 0.9988782613141697, "seguranca_perda_roubo": 1.0118730280750045e-05, "recarga_nao_creditada": 2.4273572076808034e-05, "recarga_realizar": 2.5584156742420903e-06, "internet_consumo": 6.9544948369370696e-06, "sem_correspondencia": 2.1421352172447018e-05}, "confidence": 0.9988782613141697, "input_tokens": 339, "latency_ms": 117.96232999995482} +{"id": "g0227-seguranca_fraude-regionalismo-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 174, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.0011691560707787882, "conta_contestacao": 6.59592719907443e-05, "seguranca_perda_roubo": 7.474164702172595e-05, "suporte_configuracao": 1.4717502922568616e-05, "conta_segunda_via": 9.597017446099974e-05, "fidelidade_resgate": 1.1462002800952127e-05, "seguranca_fraude": 0.9985279870092695, "sem_correspondencia": 4.0006320754711165e-05}, "confidence": 0.9985279870092695, "input_tokens": 349, "latency_ms": 119.08359699998528} +{"id": "g0227-seguranca_fraude-regionalismo-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"reclamacao_atendimento": 0.00048754575287745616, "desconto_retencao": 0.0002609644361535538, "conta_contestacao": 6.59821425564781e-05, "conta_debito_automatico_digital": 2.2802818302734485e-05, "suporte_chip_esim": 0.000139684196888204, "seguranca_fraude": 0.9988742142988483, "seguranca_perda_roubo": 4.002019245403369e-05, "sem_correspondencia": 0.0001087861619192336}, "confidence": 0.9988742142988483, "input_tokens": 354, "latency_ms": 119.97603999998319} +{"id": "g0227-seguranca_fraude-regionalismo-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 186, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.0024628399070632232, "conta_contestacao": 0.0024628399070632232, "seguranca_fraude": 0.9935805322722759, "sem_correspondencia": 0.0014937879135976575}, "confidence": 0.9935805322722759, "input_tokens": 248, "latency_ms": 80.2259460000414} +{"id": "g0227-seguranca_fraude-regionalismo-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"beneficios_consulta": 0.0008034981580635308, "recarga_realizar": 9.596417001436934e-05, "plano_troca": 2.7494195035823634e-05, "conta_contestacao": 1.667607225334592e-05, "plano_consulta": 9.596417001436934e-05, "seguranca_fraude": 0.9984655133497118, "roaming_duvida": 9.501739553928408e-06, "suporte_configuracao": 5.76309636006182e-06, "reclamacao_atendimento": 7.399962205139984e-06, "negociacao_divida": 3.495494637255772e-06, "plano_nova_linha": 2.557358507515495e-06, "seguranca_perda_roubo": 4.53302641763403e-05, "internet_problema_conexao": 1.298733812946113e-05, "marketplace_pedido": 6.9516211598345145e-06, "conta_explicacao": 6.595514519895014e-05, "sem_correspondencia": 0.00033494786497832485}, "confidence": 0.9984655133497118, "input_tokens": 567, "latency_ms": 190.37607699999626} +{"id": "g0227-seguranca_fraude-regionalismo-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 195, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9998934111073706, "conta_contestacao": 6.604946713864308e-05, "seguranca_perda_roubo": 2.7533514270104023e-05, "sem_correspondencia": 1.3005911220614573e-05}, "confidence": 0.9998934111073706, "input_tokens": 251, "latency_ms": 79.89681399999427} +{"id": "g0227-seguranca_fraude-regionalismo-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.0006258272815082465, "seguranca_fraude": 0.9985648976779868, "conta_contestacao": 4.533477621786348e-05, "plano_consulta": 2.2795757062587778e-05, "vas_contratacao": 6.596171018062877e-05, "suporte_configuracao": 1.2988630851001151e-05, "conta_segunda_via": 6.952313103812705e-06, "conta_debito_automatico_digital": 7.400698775670649e-06, "internet_consumo": 7.878002838821592e-06, "conta_vencimento": 8.38609036926475e-06, "seguranca_perda_roubo": 1.4718046956268011e-05, "suporte_chip_esim": 0.00037958343391936074, "negociacao_divida": 1.3826325569820287e-05, "portabilidade": 1.2988630851001151e-05, "marketplace_compra": 3.1158105650925504e-05, "sem_correspondencia": 0.0001793025181580852}, "confidence": 0.9985648976779868, "input_tokens": 566, "latency_ms": 190.37334399990868} +{"id": "g0227-seguranca_fraude-regionalismo-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.0011691980220682654, "seguranca_fraude": 0.9985638158756466, "conta_contestacao": 0.00010875235680879775, "sem_correspondencia": 0.00015823374547629604}, "confidence": 0.9985638158756466, "input_tokens": 252, "latency_ms": 80.40946400001303} +{"id": "g0227-seguranca_fraude-regionalismo-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 187, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_sem_sinal": 0.0010314143091570383, "cancelamento_linha": 4.531718203966541e-05, "seguranca_perda_roubo": 0.00010871026838716284, "recarga_saldo": 8.382835773551453e-06, "plano_troca": 3.999227278386698e-05, "troca_numero": 5.76143315302734e-06, "suporte_chip_esim": 1.6671259604216633e-05, "plano_consulta": 2.72150831734332e-06, "conta_contestacao": 4.531718203966541e-05, "beneficios_consulta": 3.114601336088083e-05, "seguranca_fraude": 0.9981773601137194, "sem_correspondencia": 0.00048720562166426536}, "confidence": 0.9981773601137194, "input_tokens": 446, "latency_ms": 148.34081300000435} +{"id": "g0228-seguranca_fraude-emocional-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.0006241069599580685, "cancelamento_linha": 0.00020261786444590571, "conta_debito_automatico_digital": 0.00012289394699194014, "beneficios_consulta": 4.521015654274779e-05, "vas_cancelamento": 8.446369219586648e-05, "internet_consumo": 1.8846397166391374e-05, "reclamacao_atendimento": 3.107245588429208e-05, "desconto_retencao": 3.989782311433961e-05, "conta_contestacao": 0.000707205836224725, "marketplace_pedido": 3.989782311433961e-05, "seguranca_perda_roubo": 4.521015654274779e-05, "fidelidade_resgate": 0.00022959611966058197, "roaming_cobranca": 0.0003340603829358, "recarga_realizar": 0.00015779895149472715, "seguranca_fraude": 0.9958199666666913, "sem_correspondencia": 0.0014971547670363232}, "confidence": 0.9958199666666913, "input_tokens": 546, "latency_ms": 188.1243220000215} +{"id": "g0228-seguranca_fraude-emocional-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao", "vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"plano_consulta": 0.006713929440155613, "seguranca_fraude": 0.04960960127757188, "seguranca_perda_roubo": 0.0007076429567554735, "vas_cancelamento": 0.05621504294494262, "suporte_chip_esim": 0.0002603272954801108, "troca_numero": 3.992248376718228e-05, "recarga_nao_creditada": 5.8086871131484716e-05, "roaming_duvida": 4.8155707551993336e-05, "cadastro_atualizacao": 0.00020274310157477124, "conta_contestacao": 0.8793512231415668, "suporte_configuracao": 7.939533934658621e-05, "sem_correspondencia": 0.006713929440155613}, "confidence": 0.8793512231415668, "input_tokens": 437, "latency_ms": 147.33000800003992} +{"id": "g0228-seguranca_fraude-emocional-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.0008038753066315089, "desconto_retencao": 1.8905335161281222e-05, "seguranca_fraude": 0.9989341763264172, "vas_contratacao": 8.930247998547907e-06, "troca_numero": 2.7507100350143786e-05, "conta_contestacao": 1.2993434168298579e-05, "seguranca_perda_roubo": 3.531981598896489e-05, "sem_correspondencia": 0.0001582924332840956}, "confidence": 0.9989341763264172, "input_tokens": 317, "latency_ms": 108.57898999995541} +{"id": "g0228-seguranca_fraude-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 118, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.010771566157670004, "conta_contestacao": 0.0021210471366796043, "negociacao_religacao": 0.0006076901790252779, "recarga_realizar": 0.0003252731133220312, "roaming_pacote": 0.0008841839932295771, "marketplace_pedido": 0.0014577729568501817, "seguranca_perda_roubo": 0.005765603888941257, "fidelidade_pontos": 0.0007802896353399807, "bonus_nao_recebido": 0.0012864801190918727, "parceiros_ofertas": 0.0050881275735203575, "plano_nova_linha": 0.0012864801190918727, "sem_correspondencia": 0.969625485127238}, "confidence": 0.969625485127238, "input_tokens": 424, "latency_ms": 144.61140499997782} +{"id": "g0228-seguranca_fraude-emocional-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.997538377179691, "seguranca_perda_roubo": 0.0007084262073605752, "conta_contestacao": 0.00042968221490812853, "sem_correspondencia": 0.001323514398040436}, "confidence": 0.997538377179691, "input_tokens": 231, "latency_ms": 77.43790200004241} +{"id": "g0228-seguranca_fraude-emocional-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"seguranca_fraude": 0.16172183368209783, "seguranca_perda_roubo": 0.006270635990116842, "conta_pagamento_confirmacao": 0.0026139899835088496, "roaming_cobranca": 0.0012347614374096172, "conta_contestacao": 0.8212912388988364, "internet_problema_conexao": 0.0003537650747958387, "fidelidade_resgate": 0.00024313894311786636, "sem_correspondencia": 0.006270635990116842}, "confidence": 0.8212912388988364, "input_tokens": 339, "latency_ms": 116.98001399997793} +{"id": "g0228-seguranca_fraude-emocional-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 128, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_segunda_via": 0.0019219876418069381, "conta_contestacao": 0.0002295486890329553, "seguranca_perda_roubo": 0.00017877269877188001, "conta_debito_automatico_digital": 9.569013012483163e-05, "recarga_realizar": 0.0003784618062699627, "suporte_configuracao": 8.44462434430808e-05, "seguranca_fraude": 0.9956142473100575, "sem_correspondencia": 0.0014968454804928063}, "confidence": 0.9956142473100575, "input_tokens": 340, "latency_ms": 116.74955000000864} +{"id": "g0228-seguranca_fraude-emocional-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.05146389876051496, "seguranca_perda_roubo": 0.010133842517472045, "vas_consulta": 0.010133842517472045, "suporte_configuracao": 0.0025622366460665864, "portabilidade": 0.0029033944918814857, "internet_problema_conexao": 0.0013714664473773075, "vas_cancelamento": 0.26135524319290754, "recarga_nao_creditada": 0.000647834877947585, "negociacao_divida": 0.0012103148918091728, "seguranca_fraude": 0.15851996807314997, "conta_contestacao": 0.2961542895249474, "sem_correspondencia": 0.20354366805845386}, "confidence": 0.2961542895249474, "input_tokens": 420, "latency_ms": 144.13079799999196} +{"id": "g0228-seguranca_fraude-emocional-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"seguranca_perda_roubo": 0.008090312548976998, "marketplace_compra": 0.0020455513548174125, "seguranca_fraude": 0.0194076508942129, "atendimento_humano": 0.0007525162892977164, "portabilidade": 0.0009662500419298133, "internet_problema_conexao": 0.00016790908014530163, "fidelidade_pontos": 0.00027683527197925136, "conta_vencimento": 0.0001392015166473416, "conta_contestacao": 0.9351129875748342, "roaming_pacote": 0.0008527126691252958, "beneficios_consulta": 0.00019026591442252228, "sem_correspondencia": 0.031997806843611164}, "confidence": 0.9351129875748342, "input_tokens": 414, "latency_ms": 143.0509900000061} +{"id": "g0228-seguranca_fraude-emocional-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.008114638805919162, "conta_explicacao": 0.0018106206563114058, "atendimento_humano": 0.0006660901152173101, "vas_cancelamento": 0.0018106206563114058, "internet_consumo": 0.0006660901152173101, "suporte_configuracao": 0.00040400407701081907, "cancelamento_linha": 0.0002450408593559657, "conta_contestacao": 0.0012444201650403028, "roaming_pacote": 0.002324882942683685, "seguranca_fraude": 0.9379247205787186, "plano_consulta": 0.00021624779938830718, "seguranca_perda_roubo": 0.002324882942683685, "recarga_saldo": 0.0003565323465935962, "negociacao_religacao": 0.0002776676707173783, "marketplace_compra": 0.00040400407701081907, "sem_correspondencia": 0.04120953619182011}, "confidence": 0.9379247205787186, "input_tokens": 531, "latency_ms": 187.1993840001096} +{"id": "g0228-seguranca_fraude-emocional-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.007567258014249483, "seguranca_perda_roubo": 0.0002934144349607735, "seguranca_fraude": 0.9911152105441067, "sem_correspondencia": 0.0010241170066829812}, "confidence": 0.9911152105441067, "input_tokens": 229, "latency_ms": 78.68046400005824} +{"id": "g0228-seguranca_fraude-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.007553098663663387, "parceiros_ofertas": 0.002163998998297852, "seguranca_perda_roubo": 0.0010222007469609653, "sem_correspondencia": 0.9892607015910777}, "confidence": 0.9892607015910777, "input_tokens": 216, "latency_ms": 76.5884449999703} +{"id": "g0233-roaming_pacote-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.5615366473434156, "parceiros_ofertas": 0.01695693744551237, "conta_pagamento_confirmacao": 0.0020252173718306285, "marketplace_compra": 0.002946673888749202, "roaming_cobranca": 0.02795726345234774, "internet_consumo": 0.0010840207435075372, "conta_vencimento": 0.000657491816701806, "cadastro_atualizacao": 0.0008442362039093165, "vas_contratacao": 0.002946673888749202, "cancelamento_linha": 0.00229487193201394, "conta_explicacao": 0.002600430579748075, "recarga_realizar": 0.05918552719306508, "suporte_sem_sinal": 0.03167972983300956, "vas_consulta": 0.007068703191098413, "internet_pacote_adicional": 0.014964444772985407, "sem_correspondencia": 0.2652511303433561}, "confidence": 0.5615366473434156, "input_tokens": 503, "latency_ms": 163.4086889999935} +{"id": "g0233-roaming_pacote-erros_digitacao-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.027408467686182117, "roaming_pacote": 0.4858267142569544, "roaming_duvida": 0.1084025925565397, "sem_correspondencia": 0.3783622255003238}, "confidence": 0.4858267142569544, "input_tokens": 210, "latency_ms": 75.93826900006206} +{"id": "g0233-roaming_pacote-erros_digitacao-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"desconto_retencao": 0.043380403342120344, "roaming_duvida": 0.09183631459593329, "roaming_pacote": 0.5284815017282618, "roaming_cobranca": 0.00244735488667919, "conta_explicacao": 0.004572260873440392, "vas_contratacao": 0.005181050335756956, "internet_pacote_adicional": 0.0035608803486421223, "sem_correspondencia": 0.32054023388916586}, "confidence": 0.5284815017282618, "input_tokens": 306, "latency_ms": 107.91941299999053} +{"id": "g0233-roaming_pacote-erros_digitacao-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"internet_pacote_adicional": 0.016514396565990484, "roaming_pacote": 0.06531570545122847, "roaming_duvida": 0.9016555014167905, "sem_correspondencia": 0.016514396565990484}, "confidence": 0.9016555014167905, "input_tokens": 207, "latency_ms": 75.3883139999516} +{"id": "g0233-roaming_pacote-erros_digitacao-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"bonus_nao_recebido": 0.027846131930656493, "atendimento_humano": 0.002285749701208842, "internet_pacote_adicional": 0.00259009373802276, "troca_numero": 0.0009528422369254651, "negociacao_religacao": 0.0009528422369254651, "conta_segunda_via": 0.0015709712636405055, "roaming_duvida": 0.0971925504767202, "roaming_cobranca": 0.0012234736503059002, "suporte_chip_esim": 0.005483228486422568, "roaming_pacote": 0.5593045110611561, "plano_troca": 0.0012234736503059002, "sem_correspondencia": 0.29937413156770976}, "confidence": 0.5593045110611561, "input_tokens": 411, "latency_ms": 143.61375800001497} +{"id": "g0233-roaming_pacote-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9635747939732284, "roaming_cobranca": 0.017648487968700086, "internet_pacote_adicional": 0.0011282300893713077, "sem_correspondencia": 0.017648487968700086}, "confidence": 0.9635747939732284, "input_tokens": 207, "latency_ms": 75.41446500010807} +{"id": "g0233-roaming_pacote-erros_digitacao-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.024104752519435325, "vas_consulta": 0.004188777901199329, "internet_pacote_adicional": 0.0019786385773872695, "recarga_saldo": 0.0007279004541294865, "conta_vencimento": 0.0015409652734844962, "roaming_pacote": 0.33275584439133266, "suporte_chip_esim": 0.03974201820375552, "beneficios_consulta": 0.001359897080840492, "roaming_duvida": 0.03974201820375552, "negociacao_divida": 0.00369658352342321, "roaming_cobranca": 0.0015409652734844962, "sem_correspondencia": 0.5486216385977721}, "confidence": 0.5486216385977721, "input_tokens": 408, "latency_ms": 143.38140899997143} +{"id": "g0233-roaming_pacote-erros_digitacao-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"roaming_pacote": 0.5530163666880482, "internet_pacote_adicional": 0.0032883555180136083, "roaming_duvida": 0.4306895794279551, "sem_correspondencia": 0.013005698365983058}, "confidence": 0.5530163666880482, "input_tokens": 207, "latency_ms": 75.59922400002961} +{"id": "g0233-roaming_pacote-erros_digitacao-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.002443450964295573, "fidelidade_pontos": 0.0016793576510118098, "bonus_nao_recebido": 0.0002918286014799986, "seguranca_perda_roubo": 0.00015620459411088317, "vas_contratacao": 0.00020057066904176626, "conta_segunda_via": 9.47428755162181e-05, "roaming_cobranca": 0.0004811440226587446, "suporte_sem_sinal": 0.0075263588297282335, "roaming_pacote": 0.10389817881594453, "marketplace_pedido": 0.00022727634335525585, "internet_pacote_adicional": 5.7464458789923665e-05, "suporte_chip_esim": 0.001154204508796008, "conta_debito_automatico_digital": 0.0002918286014799986, "roaming_duvida": 0.8699288004290193, "portabilidade": 0.0006178011541812106, "sem_correspondencia": 0.010950787480590474}, "confidence": 0.8699288004290193, "input_tokens": 518, "latency_ms": 183.74937600003705} +{"id": "g0233-roaming_pacote-erros_digitacao-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"troca_numero": 0.08454465516208771, "roaming_cobranca": 0.051278925470638156, "negociacao_religacao": 0.0017546683386494015, "conta_contestacao": 0.016647829677527603, "roaming_duvida": 0.15795021022907166, "internet_consumo": 0.002553027368237262, "internet_pacote_adicional": 0.0013665370761707547, "roaming_pacote": 0.33438059767892014, "vas_consulta": 0.001988299713585907, "recarga_nao_creditada": 0.0003049156366547476, "bonus_nao_recebido": 0.0001440319481634349, "marketplace_compra": 0.0017546683386494015, "portabilidade": 0.0032781520303160577, "internet_problema_conexao": 0.0015484893739213545, "cancelamento_linha": 0.006124394278486207, "sem_correspondencia": 0.33438059767892014}, "confidence": 0.33438059767892014, "input_tokens": 493, "latency_ms": 163.37658100007957} +{"id": "g0233-roaming_pacote-erros_digitacao-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.033637911071959375, "beneficios_consulta": 0.04319193278067784, "seguranca_fraude": 0.001674732978291769, "vas_contratacao": 0.005158540737172982, "vas_consulta": 0.0024367221051924946, "bonus_nao_recebido": 0.0006160998321653613, "cadastro_atualizacao": 0.0004234388093121701, "internet_pacote_adicional": 0.00101577689816581, "roaming_cobranca": 0.02040242439383042, "cancelamento_linha": 0.004017475565616061, "conta_segunda_via": 0.0013042833549291358, "roaming_duvida": 0.5261854602517181, "vas_cancelamento": 0.005845392456409771, "internet_problema_conexao": 0.0013042833549291358, "plano_troca": 0.033637911071959375, "sem_correspondencia": 0.31914761433767025}, "confidence": 0.5261854602517181, "input_tokens": 521, "latency_ms": 183.61374100004468} +{"id": "g0233-roaming_pacote-erros_digitacao-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.013099789540481162, "roaming_pacote": 0.8104552805104529, "roaming_duvida": 0.1408360100845381, "sem_correspondencia": 0.03560891986452781}, "confidence": 0.8104552805104529, "input_tokens": 205, "latency_ms": 75.6725279999273} +{"id": "g0234-roaming_pacote-regionalismo-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"reclamacao_atendimento": 0.015794759084457217, "roaming_cobranca": 0.002137588194349079, "troca_numero": 0.00042091607224598553, "plano_consulta": 0.0002253001381169887, "cancelamento_linha": 0.0006124292713927235, "conta_segunda_via": 8.822880177767273e-05, "fidelidade_resgate": 9.99763302503095e-05, "roaming_pacote": 0.9771871421927146, "internet_consumo": 6.871265991390328e-05, "negociacao_religacao": 4.436422762035254e-05, "suporte_sem_sinal": 2.690826424621386e-05, "roaming_duvida": 0.001144168510492617, "fidelidade_pontos": 9.99763302503095e-05, "internet_pacote_adicional": 5.696479585625298e-05, "vas_contratacao": 0.00032780976667251354, "sem_correspondencia": 0.0016647553596432533}, "confidence": 0.9771871421927146, "input_tokens": 507, "latency_ms": 163.81891800006088} +{"id": "g0234-roaming_pacote-regionalismo-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.011790862163457753, "roaming_cobranca": 0.0020489446148247007, "vas_consulta": 0.0006651949246834426, "conta_explicacao": 0.00031421583347353673, "suporte_chip_esim": 0.002981196823598137, "desconto_retencao": 0.00035605318562964165, "roaming_pacote": 0.9366641984479128, "roaming_duvida": 0.0026308969628203904, "bonus_nao_recebido": 0.00016818761588833041, "negociacao_divida": 9.002434353959096e-05, "parceiros_ofertas": 4.526708271781061e-05, "portabilidade": 0.00045718134004109833, "internet_pacote_adicional": 0.0012427477289442734, "marketplace_compra": 0.001595719670495415, "vas_cancelamento": 0.0026308969628203904, "sem_correspondencia": 0.03631841229915268}, "confidence": 0.9366641984479128, "input_tokens": 515, "latency_ms": 182.91839200003324} +{"id": "g0234-roaming_pacote-regionalismo-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.06710839056672274, "conta_pagamento_confirmacao": 0.0015782380741539846, "roaming_pacote": 0.9264027560858894, "roaming_cobranca": 0.00039904107675275497, "seguranca_perda_roubo": 0.000844769966114722, "atendimento_humano": 8.364355362841267e-05, "internet_pacote_adicional": 0.00024203064753528807, "sem_correspondencia": 0.0033411300292027412}, "confidence": 0.9264027560858894, "input_tokens": 305, "latency_ms": 107.93620799995551} +{"id": "g0234-roaming_pacote-regionalismo-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.014980184528984003, "roaming_duvida": 0.161052161400964, "roaming_pacote": 0.7217857115050224, "internet_pacote_adicional": 0.0006581833733163648, "bonus_nao_recebido": 0.0013933742122449306, "roaming_cobranca": 0.0017891279034797506, "plano_troca": 0.0006581833733163648, "sem_correspondencia": 0.09768307370267224}, "confidence": 0.7217857115050224, "input_tokens": 308, "latency_ms": 107.68966799992086} +{"id": "g0234-roaming_pacote-regionalismo-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.005905229936751594, "suporte_chip_esim": 0.0004847307912320606, "roaming_cobranca": 7.433587441810861e-05, "vas_cancelamento": 3.9789126331245074e-05, "negociacao_religacao": 0.00013887769687382075, "roaming_pacote": 0.9931069758699811, "internet_pacote_adicional": 4.799484777878066e-05, "sem_correspondencia": 0.0002020658566333582}, "confidence": 0.9931069758699811, "input_tokens": 314, "latency_ms": 108.8371419999703} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.003153093685514311, "internet_pacote_adicional": 0.0007972269329799369, "marketplace_pedido": 0.0002932833985914821, "suporte_sem_sinal": 0.0002284093404848892, "portabilidade": 0.0005479255238005196, "roaming_duvida": 0.9906725869943944, "roaming_cobranca": 0.0002588216908364662, "sem_correspondencia": 0.004048652433398}, "confidence": 0.9906725869943944, "input_tokens": 312, "latency_ms": 108.21939799996017} +{"id": "g0234-roaming_pacote-regionalismo-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.002470644053581227, "roaming_duvida": 0.00029507635284972613, "conta_pagamento_confirmacao": 8.454079053145657e-05, "roaming_pacote": 0.9967289496862746, "roaming_cobranca": 0.00010855252378926459, "marketplace_compra": 2.0080197814009114e-05, "conta_vencimento": 1.4690986553069259e-05, "conta_segunda_via": 9.485213819761143e-06, "vas_contratacao": 2.7446376238462787e-05, "atendimento_humano": 4.2090381180628925e-06, "cadastro_atualizacao": 6.519085765361799e-06, "sem_correspondencia": 0.00022980569466522088}, "confidence": 0.9967289496862746, "input_tokens": 408, "latency_ms": 144.1852220000328} +{"id": "g0234-roaming_pacote-regionalismo-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.07530998646504493, "internet_pacote_adicional": 0.0017711211221044122, "roaming_pacote": 0.91746345529107, "sem_correspondencia": 0.00545543712178062}, "confidence": 0.91746345529107, "input_tokens": 209, "latency_ms": 77.11816500000168} +{"id": "g0234-roaming_pacote-regionalismo-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_debito_automatico_digital": 0.003583526646564555, "desconto_retencao": 0.0009060574288729207, "roaming_cobranca": 0.0002290871940921171, "roaming_duvida": 0.0005495516100718251, "internet_pacote_adicional": 0.0002290871940921171, "beneficios_consulta": 4.8019284532201445e-05, "plano_consulta": 6.98676467304617e-05, "roaming_pacote": 0.9936126199424795, "recarga_saldo": 3.739745639620709e-05, "seguranca_perda_roubo": 2.13084283431824e-05, "bonus_nao_recebido": 7.838932711131662e-06, "sem_correspondencia": 0.0007056382351138944}, "confidence": 0.9936126199424795, "input_tokens": 407, "latency_ms": 144.16084200001933} +{"id": "g0234-roaming_pacote-regionalismo-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.002791093564645813, "roaming_duvida": 0.0019182886830835444, "troca_numero": 0.00017842864201561223, "bonus_nao_recebido": 6.987366017361404e-05, "internet_pacote_adicional": 0.00025961214225470025, "roaming_pacote": 0.9936981392534208, "roaming_cobranca": 0.00017842864201561223, "sem_correspondencia": 0.0009061354123902747}, "confidence": 0.9936981392534208, "input_tokens": 298, "latency_ms": 107.3576009999897} +{"id": "g0234-roaming_pacote-regionalismo-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"plano_consulta": 0.0016982095305009416, "roaming_pacote": 0.9968242530904123, "internet_pacote_adicional": 0.00010856290316577223, "conta_pagamento_confirmacao": 4.525575107584614e-05, "roaming_cobranca": 0.00015795809205222574, "roaming_duvida": 9.580642577938535e-05, "suporte_sem_sinal": 3.993806014857369e-05, "sem_correspondencia": 0.0010300161468650175}, "confidence": 0.9968242530904123, "input_tokens": 313, "latency_ms": 108.5339760001034} +{"id": "g0234-roaming_pacote-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9701148025460122, "roaming_cobranca": 0.009510670869305512, "internet_pacote_adicional": 0.006536582122583294, "sem_correspondencia": 0.013837944462098946}, "confidence": 0.9701148025460122, "input_tokens": 213, "latency_ms": 76.86045800005559} +{"id": "g0236-roaming_pacote-longo_contexto-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida", "suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 303, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0040411431283922505, "internet_problema_conexao": 0.0009017009134208898, "seguranca_fraude": 0.0002583416370282999, "marketplace_pedido": 0.00017755543739485935, "roaming_duvida": 0.0040411431283922505, "roaming_pacote": 0.9888351206425764, "roaming_cobranca": 0.0002583416370282999, "sem_correspondencia": 0.0014866534757667555}, "confidence": 0.9888351206425764, "input_tokens": 357, "latency_ms": 120.3388310000264} +{"id": "g0236-roaming_pacote-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 257, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.006686163978549931, "roaming_duvida": 0.9923147183344475, "internet_pacote_adicional": 0.00037720755975900397, "sem_correspondencia": 0.0006219101272435595}, "confidence": 0.9923147183344475, "input_tokens": 247, "latency_ms": 80.50351399992905} +{"id": "g0236-roaming_pacote-longo_contexto-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.005918161666433174, "roaming_cobranca": 0.001165355127866601, "suporte_configuracao": 0.000907579486138786, "roaming_pacote": 0.8783330689951165, "suporte_sem_sinal": 0.00020250835608957697, "fidelidade_resgate": 8.986253828369125e-05, "vas_cancelamento": 8.441804232127562e-05, "negociacao_religacao": 8.986253828369125e-05, "roaming_duvida": 0.10490192555690421, "desconto_retencao": 0.0006237696504738073, "marketplace_compra": 8.441804232127562e-05, "sem_correspondencia": 0.007599069999767275}, "confidence": 0.8783330689951165, "input_tokens": 448, "latency_ms": 147.84401499991873} +{"id": "g0236-roaming_pacote-longo_contexto-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 238, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0006262025866741299, "bonus_nao_recebido": 4.003179204818505e-05, "internet_problema_conexao": 3.5327932487433944e-05, "roaming_cobranca": 1.567667501202481e-05, "roaming_pacote": 0.9991637315346146, "roaming_duvida": 6.600126705408694e-05, "desconto_retencao": 1.2996420061219643e-05, "sem_correspondencia": 4.003179204818505e-05}, "confidence": 0.9991637315346146, "input_tokens": 337, "latency_ms": 117.4005399999487} +{"id": "g0236-roaming_pacote-longo_contexto-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_cobranca": 0.008129123782653274, "roaming_pacote": 0.8291931685631592, "beneficios_consulta": 0.0006672791145125969, "troca_numero": 0.0001911786671524791, "portabilidade": 0.0001488900956848982, "vas_cancelamento": 6.206662599733304e-05, "conta_contestacao": 5.477360519652293e-05, "marketplace_compra": 0.0001488900956848982, "internet_pacote_adicional": 0.0005196774969096041, "suporte_configuracao": 0.0001911786671524791, "roaming_duvida": 0.011827805312129151, "conta_pagamento_confirmacao": 0.0009708853827698642, "atendimento_humano": 0.00016871458160231414, "suporte_chip_esim": 0.00024547826775226907, "plano_nova_linha": 0.14409216678338985, "sem_correspondencia": 0.0033887229582534395}, "confidence": 0.8291931685631592, "input_tokens": 533, "latency_ms": 185.88121899995258} +{"id": "g0236-roaming_pacote-longo_contexto-05-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"suporte_configuracao": 0.020064907429883604, "vas_contratacao": 0.0012827066173030346, "suporte_sem_sinal": 0.0006059077029935225, "roaming_duvida": 0.0016470278987706522, "reclamacao_atendimento": 0.000998972918006476, "internet_consumo": 0.0003243190226549729, "roaming_pacote": 0.9667813809329087, "plano_nova_linha": 0.0005347116711439306, "roaming_cobranca": 0.00022290098717872927, "internet_pacote_adicional": 0.00011931030081557977, "conta_segunda_via": 3.6387585878484876e-05, "sem_correspondencia": 0.007381466932462301}, "confidence": 0.9667813809329087, "input_tokens": 440, "latency_ms": 149.01262600005794} +{"id": "g0236-roaming_pacote-longo_contexto-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 241, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.029195031626286925, "roaming_pacote": 0.9668066672528074, "internet_pacote_adicional": 0.0012827401666974487, "sem_correspondencia": 0.002715560954208244}, "confidence": 0.9668066672528074, "input_tokens": 238, "latency_ms": 78.77095800006373} +{"id": "g0236-roaming_pacote-longo_contexto-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 228, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.0052067367898104835, "conta_segunda_via": 0.0007046551981874932, "fidelidade_resgate": 0.00012245071256189566, "bonus_nao_recebido": 5.784162097354351e-05, "plano_consulta": 0.0003328555468388627, "atendimento_humano": 7.427011147244863e-05, "roaming_cobranca": 0.00015722982722099892, "roaming_pacote": 0.9922284008804497, "recarga_realizar": 3.734535734776902e-05, "conta_explicacao": 3.2957162185321023e-05, "internet_pacote_adicional": 1.9989529322519014e-05, "sem_correspondencia": 0.0010252672636288896}, "confidence": 0.9922284008804497, "input_tokens": 440, "latency_ms": 147.94853900002636} +{"id": "g0236-roaming_pacote-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 202, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9752512522034368, "internet_pacote_adicional": 0.0035173052145500952, "marketplace_pedido": 0.00028871799369617663, "internet_problema_conexao": 0.00012035556596971505, "vas_contratacao": 0.0004760154974407519, "roaming_cobranca": 0.000611215997451184, "negociacao_divida": 4.1593770620301525e-05, "conta_vencimento": 4.1593770620301525e-05, "atendimento_humano": 6.857653435031319e-05, "seguranca_perda_roubo": 0.0002547927351573146, "beneficios_consulta": 0.001466230955563102, "sem_correspondencia": 0.01786234976114397}, "confidence": 0.9752512522034368, "input_tokens": 425, "latency_ms": 147.0908019999797} +{"id": "g0236-roaming_pacote-longo_contexto-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 201, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"portabilidade": 0.014329745691444233, "bonus_nao_recebido": 0.0009160699936900628, "plano_nova_linha": 0.0028216942293523657, "roaming_duvida": 0.0028216942293523657, "roaming_pacote": 0.886549973044553, "seguranca_perda_roubo": 0.0002175856952500349, "suporte_sem_sinal": 0.0001591890952801466, "recarga_realizar": 0.00020440284439923485, "recarga_saldo": 0.00020440284439923485, "internet_pacote_adicional": 9.070321237508197e-05, "roaming_cobranca": 9.070321237508197e-05, "fidelidade_pontos": 0.0002624584474518871, "suporte_configuracao": 0.07277245331737965, "fidelidade_resgate": 0.00038187478773651803, "cancelamento_linha": 0.0019393201918602358, "sem_correspondencia": 0.016237729163101053}, "confidence": 0.886549973044553, "input_tokens": 529, "latency_ms": 184.6439260000352} +{"id": "g0236-roaming_pacote-longo_contexto-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"suporte_sem_sinal": 0.0038020266999633226, "internet_pacote_adicional": 0.0010892988873300105, "roaming_cobranca": 0.0002430554351794517, "roaming_pacote": 0.2665426495540456, "recarga_saldo": 9.518187601065126e-05, "fidelidade_resgate": 3.50154553564479e-05, "desconto_retencao": 1.874242265433523e-05, "internet_problema_conexao": 2.5617854393460687e-05, "parceiros_ofertas": 7.890854673586643e-05, "vas_consulta": 4.786045290867023e-05, "conta_explicacao": 2.123794723748461e-05, "atendimento_humano": 0.0005145483603127, "beneficios_consulta": 0.0005145483603127, "roaming_duvida": 0.7245380407920895, "seguranca_fraude": 0.0008483468264514222, "sem_correspondencia": 0.0015849205290183247}, "confidence": 0.7245380407920895, "input_tokens": 525, "latency_ms": 185.15785399995366} +{"id": "g0236-roaming_pacote-longo_contexto-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.009679487906686301, "roaming_cobranca": 0.0009003326234612208, "marketplace_pedido": 0.00022763973660576206, "roaming_pacote": 0.9873346085024587, "recarga_nao_creditada": 0.0003312138623873325, "suporte_chip_esim": 0.0001218467706032869, "internet_pacote_adicional": 9.489436036056165e-05, "sem_correspondencia": 0.001309976237436758}, "confidence": 0.9873346085024587, "input_tokens": 332, "latency_ms": 117.2059509999599} +{"id": "g0240-roaming_duvida-erros_digitacao-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"seguranca_fraude": 0.0009090388618963023, "recarga_realizar": 0.0002028339868360683, "bonus_nao_recebido": 7.461845372782851e-05, "beneficios_consulta": 4.817729469370031e-05, "conta_contestacao": 7.461845372782851e-05, "roaming_cobranca": 4.525837996627643e-05, "portabilidade": 1.4693244724693347e-05, "cadastro_atualizacao": 1.4693244724693347e-05, "suporte_configuracao": 8.455378541192742e-05, "vas_contratacao": 2.57874475799304e-05, "internet_pacote_adicional": 2.00832843686626e-05, "roaming_duvida": 0.9968821582555534, "suporte_chip_esim": 6.58505542904606e-05, "conta_pagamento_confirmacao": 2.7450595058470675e-05, "roaming_pacote": 0.0008022239799525125, "sem_correspondencia": 0.0007079601774871789}, "confidence": 0.9968821582555534, "input_tokens": 531, "latency_ms": 186.60913700000492} +{"id": "g0240-roaming_duvida-erros_digitacao-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.005217645444365767, "roaming_cobranca": 0.00017853800912363311, "atendimento_humano": 0.00012270725952735783, "portabilidade": 2.7379690469714292e-05, "roaming_duvida": 0.9943072224729544, "reclamacao_atendimento": 3.302621086435272e-05, "internet_consumo": 2.9145528791896988e-05, "sem_correspondencia": 8.43353839029744e-05}, "confidence": 0.9943072224729544, "input_tokens": 311, "latency_ms": 108.96764900007838} +{"id": "g0240-roaming_duvida-erros_digitacao-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cadastro_atualizacao": 0.005203950806193807, "vas_contratacao": 0.0003769729320188764, "negociacao_religacao": 0.00020177907010541596, "suporte_chip_esim": 0.00015714569780551785, "beneficios_consulta": 0.00020177907010541596, "recarga_saldo": 7.423037155047371e-05, "roaming_duvida": 0.991697486378633, "internet_pacote_adicional": 3.293952770184183e-05, "desconto_retencao": 3.094382260601656e-05, "marketplace_compra": 2.263898423791412e-05, "roaming_pacote": 0.0007980517033464899, "roaming_cobranca": 6.550807297099673e-05, "vas_cancelamento": 5.101773852731098e-05, "conta_contestacao": 2.4099073276788335e-05, "plano_nova_linha": 0.00015714569780551785, "sem_correspondencia": 0.0009043110531144209}, "confidence": 0.991697486378633, "input_tokens": 508, "latency_ms": 164.50079300000198} +{"id": "g0240-roaming_duvida-erros_digitacao-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0024677982510978727, "suporte_sem_sinal": 0.0002295409938008373, "cadastro_atualizacao": 6.576459579999505e-05, "roaming_duvida": 0.9955808710238966, "vas_consulta": 5.803705209322352e-05, "recarga_saldo": 1.770030083521929e-05, "suporte_configuracao": 1.770030083521929e-05, "roaming_pacote": 0.0004859382876896624, "suporte_chip_esim": 3.1064995410449874e-05, "internet_pacote_adicional": 1.0735775142697631e-05, "negociacao_divida": 6.117060286482284e-06, "sem_correspondencia": 0.00102873136311175}, "confidence": 0.9955808710238966, "input_tokens": 418, "latency_ms": 145.3719620000129} +{"id": "g0240-roaming_duvida-erros_digitacao-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.0011687157241161233, "internet_pacote_adicional": 9.593402860580085e-05, "conta_contestacao": 5.1349785195122645e-05, "internet_problema_conexao": 3.114521909049975e-05, "roaming_cobranca": 0.00023013377107318852, "atendimento_humano": 2.4255921016611675e-05, "roaming_duvida": 0.9981519050834714, "roaming_pacote": 3.114521909049975e-05, "internet_consumo": 6.528392576684506e-06, "cancelamento_linha": 4.215047047079141e-06, "recarga_realizar": 1.7570930250853435e-06, "plano_troca": 8.923254668689747e-06, "cadastro_atualizacao": 1.2983258933395363e-05, "desconto_retencao": 6.132857265711951e-06, "negociacao_divida": 3.529215683282718e-05, "sem_correspondencia": 0.0001395831879911772}, "confidence": 0.9981519050834714, "input_tokens": 502, "latency_ms": 163.34394099999372} +{"id": "g0240-roaming_duvida-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_contestacao": 0.023788021441398518, "recarga_realizar": 0.0032193586194102838, "desconto_retencao": 0.0008139813320822227, "plano_consulta": 0.0008139813320822227, "atendimento_humano": 0.0009223616872742453, "roaming_pacote": 0.5414128724887947, "fidelidade_pontos": 0.0007183360043242446, "plano_troca": 0.0005594406426761057, "suporte_sem_sinal": 0.002841074009938595, "fidelidade_resgate": 0.0022126306637039934, "roaming_cobranca": 0.001045172719102919, "sem_correspondencia": 0.42165276905921195}, "confidence": 0.5414128724887947, "input_tokens": 408, "latency_ms": 143.59771099998397} +{"id": "g0240-roaming_duvida-erros_digitacao-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.003435374267100987, "internet_problema_conexao": 0.00041029694582697733, "suporte_chip_esim": 0.0002819926919875618, "internet_pacote_adicional": 0.00019381055390045612, "roaming_pacote": 0.01358716879833145, "conta_explicacao": 0.0005268317068311923, "roaming_duvida": 0.9525340712310777, "suporte_sem_sinal": 7.129891826202751e-05, "marketplace_compra": 5.5527653374611114e-05, "plano_nova_linha": 0.0001037393139428149, "beneficios_consulta": 3.585134757731643e-05, "sem_correspondencia": 0.028764036571786895}, "confidence": 0.9525340712310777, "input_tokens": 413, "latency_ms": 145.14447199996994} +{"id": "g0240-roaming_duvida-erros_digitacao-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.0016977497395895837, "recarga_saldo": 0.00012298457864083314, "desconto_retencao": 0.00015791532483546209, "internet_consumo": 3.523567172042797e-05, "roaming_cobranca": 0.00012298457864083314, "roaming_pacote": 0.0006245672254491778, "conta_segunda_via": 4.5243498063095e-05, "internet_problema_conexao": 1.1439347763065771e-05, "reclamacao_atendimento": 3.10953711537653e-05, "suporte_sem_sinal": 4.5243498063095e-05, "roaming_duvida": 0.9965543625241658, "sem_correspondencia": 0.0005511786419147541}, "confidence": 0.9965543625241658, "input_tokens": 416, "latency_ms": 144.36846599994624} +{"id": "g0240-roaming_duvida-erros_digitacao-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.0014978994222316388, "negociacao_divida": 0.00013932634964782385, "conta_explicacao": 6.581310748913183e-05, "roaming_duvida": 0.9963152678393583, "marketplace_compra": 3.5227217929906556e-05, "plano_troca": 1.6640159496206427e-05, "suporte_configuracao": 2.5772783201829003e-05, "portabilidade": 2.1366387730866936e-05, "roaming_cobranca": 0.00020271864256767735, "suporte_sem_sinal": 5.807986350862589e-05, "roaming_pacote": 0.0011665652429962052, "conta_debito_automatico_digital": 4.814989802859413e-05, "vas_consulta": 3.74991782894774e-05, "beneficios_consulta": 1.6640159496206427e-05, "internet_consumo": 5.807986350862589e-05, "sem_correspondencia": 0.0002949538845190264}, "confidence": 0.9963152678393583, "input_tokens": 525, "latency_ms": 184.70186899992314} +{"id": "g0240-roaming_duvida-erros_digitacao-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.008135765598839766, "conta_pagamento_confirmacao": 0.0009716786345916988, "desconto_retencao": 0.00031545786619958737, "roaming_duvida": 0.9403666458228007, "roaming_cobranca": 0.00021681080934925337, "plano_troca": 6.612356092182092e-05, "plano_consulta": 7.976023938333146e-05, "vas_contratacao": 0.00014901174479173534, "roaming_pacote": 0.041316826899182674, "seguranca_perda_roubo": 0.00019133486769757534, "internet_problema_conexao": 5.4818357401965176e-05, "sem_correspondencia": 0.008135765598839766}, "confidence": 0.9403666458228007, "input_tokens": 413, "latency_ms": 146.5799650000008} +{"id": "g0240-roaming_duvida-erros_digitacao-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.006688869033060611, "marketplace_compra": 0.00012251090978357472, "plano_consulta": 0.00015730712198364883, "recarga_nao_creditada": 3.297336404773958e-05, "roaming_duvida": 0.9927161840199221, "internet_problema_conexao": 3.509996332070015e-05, "roaming_cobranca": 4.5069245028586456e-05, "sem_correspondencia": 0.00020198634285300407}, "confidence": 0.9927161840199221, "input_tokens": 308, "latency_ms": 107.73955799993473} +{"id": "g0240-roaming_duvida-erros_digitacao-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.005208526428656948, "roaming_duvida": 0.9925694456773093, "roaming_pacote": 0.0009051061770735814, "sem_correspondencia": 0.0013169217169599625}, "confidence": 0.9925694456773093, "input_tokens": 205, "latency_ms": 75.52210300002571} +{"id": "g0241-roaming_duvida-regionalismo-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.0031406898208856293, "conta_explicacao": 0.0013092343019181162, "fidelidade_resgate": 0.00013799228019196325, "roaming_cobranca": 0.0002007775829628958, "reclamacao_atendimento": 0.00022751080754490174, "roaming_duvida": 0.9867754085766146, "conta_contestacao": 6.518293769914988e-05, "plano_nova_linha": 3.953545020467286e-05, "marketplace_pedido": 3.714011836648139e-05, "conta_segunda_via": 5.076452292299253e-05, "roaming_pacote": 0.00048164038335212004, "sem_correspondencia": 0.007534123217336487}, "confidence": 0.9867754085766146, "input_tokens": 448, "latency_ms": 147.21007299999656} +{"id": "g0241-roaming_duvida-regionalismo-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.002775307318174005, "internet_problema_conexao": 0.0024492001120089194, "reclamacao_atendimento": 0.00017741946104218758, "conta_debito_automatico_digital": 0.0001219384934231681, "marketplace_pedido": 0.00017741946104218758, "vas_cancelamento": 8.38070192016669e-05, "roaming_cobranca": 0.00037559700197372286, "roaming_duvida": 0.98807784621003, "roaming_pacote": 0.00048227609696597595, "conta_contestacao": 7.872940859350568e-05, "negociacao_divida": 1.5502739733982675e-05, "sem_correspondencia": 0.005184956677810647}, "confidence": 0.98807784621003, "input_tokens": 426, "latency_ms": 147.51438999996935} +{"id": "g0241-roaming_duvida-regionalismo-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 0.004049117363105931, "cancelamento_linha": 0.00020159368298646, "negociacao_divida": 0.00013855317698857996, "plano_nova_linha": 0.00013855317698857996, "conta_explicacao": 0.00017790580081617177, "beneficios_consulta": 7.41621714407518e-05, "roaming_duvida": 0.9907863515429952, "conta_vencimento": 2.562976064095202e-05, "portabilidade": 4.2256331531690545e-05, "roaming_pacote": 0.0016879232418996548, "roaming_cobranca": 5.4258203702674304e-05, "vas_cancelamento": 5.7757557192333284e-05, "parceiros_ofertas": 8.403674984416466e-05, "troca_numero": 2.1247817863343183e-05, "suporte_chip_esim": 0.00029331707798656265, "sem_correspondencia": 0.002167336344017128}, "confidence": 0.9907863515429952, "input_tokens": 506, "latency_ms": 164.9302069999976} +{"id": "g0241-roaming_duvida-regionalismo-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9992155334131747, "roaming_pacote": 0.0003798307594033304, "roaming_cobranca": 0.00010882333456410291, "sem_correspondencia": 0.00029581249285792006}, "confidence": 0.9992155334131747, "input_tokens": 224, "latency_ms": 76.95922799996424} +{"id": "g0241-roaming_duvida-regionalismo-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.007560309164874192, "roaming_duvida": 0.9902050908813885, "roaming_cobranca": 0.0005476669590073111, "sem_correspondencia": 0.0016869329947300203}, "confidence": 0.9902050908813885, "input_tokens": 217, "latency_ms": 76.24381300001914} +{"id": "g0241-roaming_duvida-regionalismo-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.002798929686538225, "roaming_duvida": 0.9964879918911417, "roaming_pacote": 0.0003787939418870143, "sem_correspondencia": 0.00033428448043309935}, "confidence": 0.9964879918911417, "input_tokens": 218, "latency_ms": 76.82296400002997} +{"id": "g0241-roaming_duvida-regionalismo-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9950771526737517, "vas_consulta": 0.00020246672529428402, "cadastro_atualizacao": 5.800768800138676e-05, "roaming_cobranca": 2.7400891613691382e-05, "negociacao_divida": 2.7400891613691382e-05, "internet_consumo": 5.119160498731741e-05, "roaming_pacote": 0.0013202488935295917, "conta_contestacao": 2.418120197713886e-05, "beneficios_consulta": 2.2716137011855296e-05, "troca_numero": 1.5612557423794937e-05, "parceiros_ofertas": 6.508282220029846e-06, "sem_correspondencia": 0.003167112452575535}, "confidence": 0.9950771526737517, "input_tokens": 407, "latency_ms": 143.60457199995835} +{"id": "g0241-roaming_duvida-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_debito_automatico_digital": 0.005438372521720737, "roaming_pacote": 0.9145936308233673, "bonus_nao_recebido": 0.0005732002466679164, "seguranca_fraude": 0.00044640880096169576, "suporte_configuracao": 0.0007360036855732876, "parceiros_ofertas": 0.00044640880096169576, "roaming_cobranca": 0.011513034718828715, "sem_correspondencia": 0.0662529404019186}, "confidence": 0.9145936308233673, "input_tokens": 334, "latency_ms": 116.15726100001211} +{"id": "g0241-roaming_duvida-regionalismo-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.002471042179880708, "roaming_duvida": 0.9968895652989322, "roaming_pacote": 0.00026044592961908553, "sem_correspondencia": 0.00037894659156802575}, "confidence": 0.9968895652989322, "input_tokens": 215, "latency_ms": 75.76142899995375} +{"id": "g0241-roaming_duvida-regionalismo-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_consulta": 0.0021734299876759755, "seguranca_fraude": 0.0003333062836998225, "recarga_nao_creditada": 0.00010820870738918948, "vas_cancelamento": 4.237513866902992e-05, "conta_explicacao": 0.00037768549977190664, "roaming_duvida": 0.9935720285261821, "roaming_pacote": 0.0001226165293864209, "cadastro_atualizacao": 2.130755784368575e-05, "recarga_realizar": 1.7664585889728672e-05, "negociacao_religacao": 1.4644456063183702e-05, "roaming_cobranca": 5.441075508670196e-05, "sem_correspondencia": 0.003162321972342287}, "confidence": 0.9935720285261821, "input_tokens": 422, "latency_ms": 144.95370999998158} +{"id": "g0241-roaming_duvida-regionalismo-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 0.0010296976000544295, "recarga_nao_creditada": 0.00013935441635142657, "roaming_cobranca": 0.0002603483249988795, "cancelamento_linha": 4.5241755105773396e-05, "internet_pacote_adicional": 0.00013935441635142657, "portabilidade": 2.274898311001091e-05, "parceiros_ofertas": 2.9210272517054153e-05, "recarga_realizar": 2.5777975019952218e-05, "roaming_pacote": 0.0013221578899722565, "marketplace_compra": 0.00012297984079161805, "roaming_duvida": 0.9965159713343398, "vas_cancelamento": 7.459104396669472e-05, "internet_problema_conexao": 5.126562481213531e-05, "conta_segunda_via": 1.379795573350647e-05, "fidelidade_resgate": 8.452272608349975e-05, "sem_correspondencia": 0.00012297984079161805}, "confidence": 0.9965159713343398, "input_tokens": 517, "latency_ms": 184.34549300002345} +{"id": "g0241-roaming_duvida-regionalismo-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9996708445138064, "roaming_cobranca": 0.00017950110219911502, "roaming_pacote": 7.482719199724144e-05, "sem_correspondencia": 7.482719199724144e-05}, "confidence": 0.9996708445138064, "input_tokens": 223, "latency_ms": 78.75884700001734} +{"id": "g0242-roaming_duvida-emocional-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 0.0006259680338796452, "cancelamento_linha": 6.597654537142942e-05, "conta_explicacao": 0.00017934284438766036, "roaming_pacote": 0.00015826950467282133, "plano_consulta": 6.597654537142942e-05, "plano_nova_linha": 1.0117830927978477e-05, "roaming_cobranca": 2.0121709477369367e-05, "seguranca_fraude": 6.953876721419321e-06, "roaming_duvida": 0.9987894810119138, "internet_problema_conexao": 1.2204433723854792e-05, "internet_consumo": 1.2863378507109615e-06, "fidelidade_resgate": 2.4271414641663762e-05, "vas_contratacao": 5.415684636023381e-06, "marketplace_pedido": 3.7221419876518578e-06, "recarga_nao_creditada": 1.0770374959100832e-05, "sem_correspondencia": 2.0121709477369367e-05}, "confidence": 0.9987894810119138, "input_tokens": 515, "latency_ms": 184.22573300006206} +{"id": "g0242-roaming_duvida-emocional-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_problema_conexao": 0.010166706028352686, "suporte_sem_sinal": 0.0012142398784613134, "recarga_nao_creditada": 0.0007364737145325283, "cancelamento_linha": 0.0003942059725073681, "roaming_pacote": 0.06629525106045761, "roaming_cobranca": 0.0005735663055894393, "roaming_duvida": 0.9151777114480304, "sem_correspondencia": 0.005441845592068688}, "confidence": 0.9151777114480304, "input_tokens": 306, "latency_ms": 108.39466499999162} +{"id": "g0242-roaming_duvida-emocional-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9763825686848376, "vas_contratacao": 0.0018848617682582802, "conta_segunda_via": 0.0003275398623292204, "roaming_pacote": 0.008447364385901213, "parceiros_ofertas": 0.0003275398623292204, "roaming_cobranca": 0.00028905291397852186, "reclamacao_atendimento": 5.022986472789003e-05, "sem_correspondencia": 0.012290842657637819}, "confidence": 0.9763825686848376, "input_tokens": 314, "latency_ms": 108.48252300002059} +{"id": "g0242-roaming_duvida-emocional-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 92, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9995946392385056, "roaming_pacote": 0.0002304664076689443, "roaming_cobranca": 6.602973131228864e-05, "sem_correspondencia": 0.00010886462251318458}, "confidence": 0.9995946392385056, "input_tokens": 210, "latency_ms": 76.55162100002144} +{"id": "g0242-roaming_duvida-emocional-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9791518036763618, "roaming_pacote": 0.0024270746646495728, "internet_problema_conexao": 0.00047791933806180483, "roaming_cobranca": 0.0001992264205078598, "plano_nova_linha": 0.0003284688371767567, "cadastro_atualizacao": 0.0002898727314040516, "desconto_retencao": 0.0012991194521225794, "sem_correspondencia": 0.015826514879715727}, "confidence": 0.9791518036763618, "input_tokens": 301, "latency_ms": 108.26080499998625} +{"id": "g0242-roaming_duvida-emocional-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_pontos": 0.0031281294049618105, "cadastro_atualizacao": 0.000615965201386529, "internet_problema_conexao": 0.00025677249790166765, "plano_nova_linha": 0.00022660093406713118, "suporte_chip_esim": 0.0003736017799569965, "internet_consumo": 5.729368857851146e-05, "marketplace_compra": 3.475037873089473e-05, "atendimento_humano": 5.729368857851146e-05, "roaming_cobranca": 0.000896224079720971, "roaming_duvida": 0.9828290432040471, "bonus_nao_recebido": 2.7063622167648704e-05, "vas_contratacao": 0.00017647698489619358, "plano_troca": 7.356655235060088e-05, "marketplace_pedido": 7.356655235060088e-05, "roaming_pacote": 0.004551401428034178, "sem_correspondencia": 0.00662225000227075}, "confidence": 0.9828290432040471, "input_tokens": 520, "latency_ms": 183.98177400001714} +{"id": "g0242-roaming_duvida-emocional-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 0.009223479389234393, "conta_segunda_via": 0.001248262195569096, "suporte_chip_esim": 0.0029944253413438297, "roaming_pacote": 0.01952610602023587, "roaming_duvida": 0.9408204751730332, "conta_debito_automatico_digital": 0.0006681466059665654, "roaming_cobranca": 0.003393128443367864, "sem_correspondencia": 0.02212597683124912}, "confidence": 0.9408204751730332, "input_tokens": 329, "latency_ms": 117.20177699999113} +{"id": "g0242-roaming_duvida-emocional-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.010982154680080694, "roaming_cobranca": 0.0002582755227175188, "roaming_duvida": 0.988582059799464, "sem_correspondencia": 0.00017750999773788486}, "confidence": 0.988582059799464, "input_tokens": 209, "latency_ms": 76.33370799999284} +{"id": "g0242-roaming_duvida-emocional-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_problema_conexao": 0.003983765110998833, "reclamacao_atendimento": 0.0006922745731185675, "cancelamento_linha": 0.00017503442325320204, "suporte_sem_sinal": 0.00041988575353588646, "roaming_cobranca": 0.0006922745731185675, "conta_contestacao": 0.00022474864825239123, "roaming_pacote": 0.01082899631007726, "recarga_saldo": 0.000120299282521287, "parceiros_ofertas": 0.00017503442325320204, "roaming_duvida": 0.974795182697091, "plano_consulta": 3.905545889197502e-05, "recarga_realizar": 0.00013631694589404545, "vas_consulta": 9.368917543050648e-05, "conta_debito_automatico_digital": 6.049027805895078e-05, "conta_segunda_via": 0.000120299282521287, "sem_correspondencia": 0.0074426530639831}, "confidence": 0.974795182697091, "input_tokens": 503, "latency_ms": 164.35846799993215} +{"id": "g0242-roaming_duvida-emocional-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.0015003080921377877, "suporte_chip_esim": 0.00015813130951521296, "roaming_cobranca": 5.817325777616492e-05, "conta_pagamento_confirmacao": 2.2780975067266036e-05, "cancelamento_linha": 5.133771980072077e-05, "atendimento_humano": 1.0760970660603463e-05, "conta_explicacao": 1.2980208323951569e-05, "suporte_sem_sinal": 1.6666917401855606e-05, "plano_nova_linha": 3.314612313950338e-05, "marketplace_pedido": 2.1400745561817814e-05, "recarga_nao_creditada": 7.872894317933762e-06, "roaming_duvida": 0.9979173744741991, "vas_contratacao": 2.2780975067266036e-05, "marketplace_compra": 6.9478048499524054e-06, "suporte_configuracao": 7.469594155612357e-05, "sem_correspondencia": 8.464159062469148e-05}, "confidence": 0.9979173744741991, "input_tokens": 517, "latency_ms": 184.97401100000843} +{"id": "g0242-roaming_duvida-emocional-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.018724124461659386, "atendimento_humano": 0.004177916889769192, "roaming_pacote": 0.13835360605056085, "internet_pacote_adicional": 0.0009322192647010295, "negociacao_religacao": 0.0006407043061114209, "recarga_realizar": 0.0003429443021474676, "internet_consumo": 0.0013563710266816904, "suporte_sem_sinal": 0.027243440337957062, "roaming_duvida": 0.6200578440786569, "roaming_cobranca": 0.010022301607115171, "conta_debito_automatico_digital": 0.0004989810153167957, "sem_correspondencia": 0.17764954665932303}, "confidence": 0.6200578440786569, "input_tokens": 400, "latency_ms": 142.72782999989886} +{"id": "g0242-roaming_duvida-emocional-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0019262905378193353, "roaming_pacote": 0.00017917293044659974, "roaming_duvida": 0.9978432026276935, "sem_correspondencia": 5.133390404044802e-05}, "confidence": 0.9978432026276935, "input_tokens": 211, "latency_ms": 76.30952099998467} +{"id": "g0245-roaming_cobranca-curto_neutro-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.006679521151251265, "bonus_nao_recebido": 0.005202016303136497, "negociacao_religacao": 0.000548288484508763, "recarga_realizar": 0.00020170406128182074, "marketplace_compra": 0.00020170406128182074, "roaming_duvida": 0.00022856064501879152, "suporte_configuracao": 0.00020170406128182074, "roaming_cobranca": 0.6813296802921758, "recarga_nao_creditada": 0.0007040163497864547, "conta_contestacao": 0.2840204665935088, "suporte_chip_esim": 0.00010796440397978932, "sem_correspondencia": 0.020574373592788513}, "confidence": 0.6813296802921758, "input_tokens": 415, "latency_ms": 144.06610900005035} +{"id": "g0245-roaming_cobranca-curto_neutro-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"fidelidade_resgate": 0.0010478543016070648, "vas_contratacao": 0.0002649390580805952, "roaming_duvida": 0.0004949713242249727, "recarga_saldo": 9.156048846910763e-05, "cancelamento_linha": 0.00018208977415177174, "internet_consumo": 6.698708435798792e-05, "beneficios_consulta": 5.216959375367125e-05, "seguranca_fraude": 9.156048846910763e-05, "portabilidade": 0.0001418116586986951, "roaming_pacote": 0.0004949713242249727, "conta_contestacao": 0.19968568414558213, "marketplace_pedido": 0.0003401884844487939, "marketplace_compra": 0.00020633474589936793, "suporte_sem_sinal": 0.00023380789812980546, "roaming_cobranca": 0.7897722012646625, "sem_correspondencia": 0.006832868365239504}, "confidence": 0.7897722012646625, "input_tokens": 505, "latency_ms": 165.07577200002288} +{"id": "g0245-roaming_cobranca-curto_neutro-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.08191417902125564, "roaming_pacote": 0.0017000745480538668, "vas_contratacao": 0.0003793379061715287, "roaming_duvida": 0.00020304494954877513, "parceiros_ofertas": 0.0004298461615678767, "conta_debito_automatico_digital": 0.0003347645272293, "roaming_cobranca": 0.8806604187841385, "internet_problema_conexao": 7.951354471160713e-05, "recarga_realizar": 3.75595390116404e-05, "negociacao_religacao": 9.010065018781753e-05, "suporte_sem_sinal": 2.4250261016176548e-05, "sem_correspondencia": 0.03414691010710753}, "confidence": 0.8806604187841385, "input_tokens": 397, "latency_ms": 143.63016499999048} +{"id": "g0245-roaming_cobranca-curto_neutro-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.0034338679306335725, "parceiros_ofertas": 0.0009838196339108929, "cancelamento_linha": 0.00046472348898941564, "roaming_pacote": 0.0005967167715942155, "negociacao_divida": 0.02537304277577037, "roaming_cobranca": 0.3091069403804934, "conta_contestacao": 0.6543793979205976, "sem_correspondencia": 0.005661491098010603}, "confidence": 0.6543793979205976, "input_tokens": 298, "latency_ms": 107.72604100009175} +{"id": "g0245-roaming_cobranca-curto_neutro-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_religacao": 0.0016905000103588494, "internet_pacote_adicional": 0.0006219001991111309, "conta_contestacao": 0.0027871633251974216, "portabilidade": 8.416503959161072e-05, "marketplace_pedido": 0.00017817739021364632, "roaming_cobranca": 0.9922988770874525, "seguranca_fraude": 0.00017817739021364632, "roaming_pacote": 0.00010807005003215823, "roaming_duvida": 5.4341033789068664e-05, "atendimento_humano": 4.7955794002097934e-05, "parceiros_ofertas": 3.508520839048047e-05, "sem_correspondencia": 0.001915587471647584}, "confidence": 0.9922988770874525, "input_tokens": 399, "latency_ms": 142.79511300003378} +{"id": "g0245-roaming_cobranca-curto_neutro-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.013509793830813393, "conta_contestacao": 0.506951273444558, "conta_segunda_via": 0.0012566065725144804, "conta_vencimento": 0.000762170413426439, "roaming_cobranca": 0.4473829285761387, "roaming_duvida": 0.0012566065725144804, "plano_nova_linha": 0.00028038682576872557, "sem_correspondencia": 0.028600233764265764}, "confidence": 0.506951273444558, "input_tokens": 307, "latency_ms": 108.4845640000367} +{"id": "g0245-roaming_cobranca-curto_neutro-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.01796489998564817, "roaming_pacote": 0.00029037556369496543, "conta_contestacao": 0.9808503047468495, "sem_correspondencia": 0.0008944197038073035}, "confidence": 0.9808503047468495, "input_tokens": 205, "latency_ms": 75.99147899998115} +{"id": "g0245-roaming_cobranca-curto_neutro-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"fidelidade_pontos": 0.007457439395537632, "plano_nova_linha": 0.0010092546728149594, "roaming_cobranca": 0.7606794984410102, "conta_contestacao": 0.2179383251765529, "atendimento_humano": 0.0005402150979104012, "portabilidade": 0.0001063746599001348, "internet_consumo": 5.3488538093706955e-05, "vas_consulta": 7.782536370682224e-05, "conta_pagamento_confirmacao": 0.000225195156775753, "recarga_nao_creditada": 3.453479580098407e-05, "recarga_saldo": 2.3735394899251834e-05, "marketplace_compra": 0.0001753821644408442, "roaming_duvida": 0.0021365921591156886, "roaming_pacote": 0.0004207199412796161, "bonus_nao_recebido": 0.0016639796466235215, "sem_correspondencia": 0.007457439395537632}, "confidence": 0.7606794984410102, "input_tokens": 503, "latency_ms": 164.68213699999978} +{"id": "g0245-roaming_cobranca-curto_neutro-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 0.006968613980574144, "suporte_chip_esim": 0.0007344865098234815, "roaming_pacote": 0.00027020248678182545, "plano_troca": 0.0001638860925637747, "roaming_cobranca": 0.9127083151587704, "conta_contestacao": 0.07491966079382865, "roaming_duvida": 0.000504804703618279, "sem_correspondencia": 0.003730030274039523}, "confidence": 0.9127083151587704, "input_tokens": 312, "latency_ms": 108.23857100001533} +{"id": "g0245-roaming_cobranca-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"cadastro_atualizacao": 0.009338821000353494, "roaming_duvida": 0.004998710669332358, "internet_consumo": 0.0005970108527448842, "roaming_pacote": 0.0003621053863709565, "suporte_chip_esim": 0.0026756170136199553, "conta_contestacao": 0.952585639359008, "conta_debito_automatico_digital": 0.0006765019242519723, "sem_correspondencia": 0.028765593794318377}, "confidence": 0.952585639359008, "input_tokens": 314, "latency_ms": 109.08518799999456} +{"id": "g0245-roaming_cobranca-curto_neutro-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"internet_consumo": 0.008992515193620343, "conta_contestacao": 0.2627998159254278, "plano_consulta": 0.0005073229916531226, "atendimento_humano": 0.0003077069488147553, "troca_numero": 0.00023964241269344415, "roaming_duvida": 0.0001282713401520303, "suporte_configuracao": 9.384531720115627e-05, "reclamacao_atendimento": 0.00027155042923277824, "conta_pagamento_confirmacao": 0.0029194422453662923, "conta_explicacao": 0.7143639641524724, "plano_troca": 0.00011319906037454179, "seguranca_perda_roubo": 0.0003077069488147553, "marketplace_compra": 8.281820175208927e-05, "portabilidade": 9.989782015601974e-05, "roaming_pacote": 0.0008364342074537269, "sem_correspondencia": 0.007935866804814866}, "confidence": 0.7143639641524724, "input_tokens": 514, "latency_ms": 183.1048679999867} +{"id": "g0245-roaming_cobranca-curto_neutro-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"reclamacao_atendimento": 0.007113801742951692, "conta_pagamento_confirmacao": 0.0026170214098015007, "recarga_realizar": 0.0003541753337317656, "bonus_nao_recebido": 0.00027583202725487517, "roaming_pacote": 0.0012361933817973654, "vas_consulta": 0.00010801737389067731, "roaming_cobranca": 0.3427621630833343, "roaming_duvida": 0.000130293823849951, "internet_consumo": 0.00010147293204370954, "vas_contratacao": 0.00018957639507945497, "conta_segunda_via": 9.532499788384486e-05, "conta_contestacao": 0.6403640255411633, "marketplace_pedido": 0.00013869705351949248, "suporte_configuracao": 5.102379454087652e-05, "marketplace_compra": 0.00014764224493973353, "sem_correspondencia": 0.0043147388642173715}, "confidence": 0.6403640255411633, "input_tokens": 524, "latency_ms": 185.84159900001396} +{"id": "g0249-roaming_cobranca-emocional-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"recarga_saldo": 0.0016336831370994287, "fidelidade_resgate": 0.0002505334233250016, "desconto_retencao": 0.0005303792613410587, "plano_troca": 8.658203431257304e-05, "roaming_pacote": 0.00041305978405724975, "conta_contestacao": 0.025555103929052077, "conta_debito_automatico_digital": 7.640837710031886e-05, "roaming_duvida": 4.634402337022808e-05, "internet_problema_conexao": 0.0001044378688442309, "internet_consumo": 0.0002838915610822619, "roaming_cobranca": 0.9589482002525109, "sem_correspondencia": 0.012071376347904691}, "confidence": 0.9589482002525109, "input_tokens": 425, "latency_ms": 147.82862699996713} +{"id": "g0249-roaming_cobranca-emocional-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.20151303393276485, "roaming_cobranca": 0.7033495988239948, "desconto_retencao": 0.001538571000404984, "roaming_pacote": 0.0011982402999263565, "seguranca_fraude": 0.08400313031675616, "roaming_duvida": 0.00044080797192600944, "conta_debito_automatico_digital": 0.00014310939571700912, "sem_correspondencia": 0.007813508258509873}, "confidence": 0.7033495988239948, "input_tokens": 328, "latency_ms": 116.30238499992629} +{"id": "g0249-roaming_cobranca-emocional-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_divida": 0.014124923901246218, "bonus_nao_recebido": 0.001488756026186695, "cadastro_atualizacao": 0.0004265357428570029, "roaming_duvida": 0.00048332831719612244, "conta_segunda_via": 0.002781362427526153, "internet_pacote_adicional": 0.0002931534430867611, "roaming_cobranca": 0.6006070474495372, "vas_cancelamento": 0.0002283081310360481, "roaming_pacote": 0.0003321863705449773, "conta_contestacao": 0.36428658871762476, "internet_problema_conexao": 6.144829985353641e-05, "vas_contratacao": 0.00017780655123244318, "conta_explicacao": 0.0007968736772929456, "conta_vencimento": 0.00015691373072188028, "seguranca_fraude": 0.004046858452992192, "sem_correspondencia": 0.009707908761064879}, "confidence": 0.6006070474495372, "input_tokens": 542, "latency_ms": 187.2600460000058} +{"id": "g0249-roaming_cobranca-emocional-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.010684933283007571, "conta_contestacao": 0.11487385861796053, "roaming_cobranca": 0.8488093856287383, "sem_correspondencia": 0.025631822470293615}, "confidence": 0.8488093856287383, "input_tokens": 228, "latency_ms": 79.51134200004617} +{"id": "g0249-roaming_cobranca-emocional-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.2630646407239579, "roaming_pacote": 0.007010435216406138, "roaming_cobranca": 0.715083832590042, "sem_correspondencia": 0.014841091469593875}, "confidence": 0.715083832590042, "input_tokens": 223, "latency_ms": 78.77090700003464} +{"id": "g0249-roaming_cobranca-emocional-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.005707433578039063, "roaming_duvida": 0.0012735005683043822, "parceiros_ofertas": 0.0004684946773993302, "roaming_cobranca": 0.019920900594289883, "conta_contestacao": 0.9598427430216405, "suporte_configuracao": 0.0003219913689471949, "conta_explicacao": 0.00305496905015844, "sem_correspondencia": 0.009409967141221142}, "confidence": 0.9598427430216405, "input_tokens": 332, "latency_ms": 117.64542299999903} +{"id": "g0249-roaming_cobranca-emocional-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.013652307103413934, "conta_contestacao": 0.9571006189684496, "roaming_cobranca": 0.009383084302938228, "sem_correspondencia": 0.019863989625198357}, "confidence": 0.9571006189684496, "input_tokens": 221, "latency_ms": 77.87817100006578} +{"id": "g0249-roaming_cobranca-emocional-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.017960479560869397, "recarga_saldo": 0.0001760783458926923, "portabilidade": 6.477560348939557e-05, "suporte_sem_sinal": 2.53664907978326e-05, "bonus_nao_recebido": 7.340037489047871e-05, "roaming_cobranca": 0.980608957731568, "roaming_pacote": 3.467188205691356e-05, "fidelidade_pontos": 1.1982281813308857e-05, "roaming_duvida": 1.1256312057734683e-05, "conta_vencimento": 1.4453390780300023e-05, "beneficios_consulta": 5.317105323289249e-06, "sem_correspondencia": 0.0010132609204607497}, "confidence": 0.980608957731568, "input_tokens": 422, "latency_ms": 146.13332299995818} +{"id": "g0249-roaming_cobranca-emocional-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.0031162043474007328, "cadastro_atualizacao": 0.0006136170183252706, "roaming_pacote": 0.0006953191750907587, "vas_cancelamento": 0.0002557936295681766, "conta_vencimento": 0.0002557936295681766, "roaming_duvida": 6.467475790944682e-05, "internet_pacote_adicional": 8.304403297385626e-05, "plano_consulta": 8.304403297385626e-05, "roaming_cobranca": 0.0051377523914078, "suporte_sem_sinal": 0.002141733838490342, "conta_contestacao": 0.9790823014949871, "sem_correspondencia": 0.00847072165130449}, "confidence": 0.9790823014949871, "input_tokens": 427, "latency_ms": 147.5065719999975} +{"id": "g0249-roaming_cobranca-emocional-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.02430089630473575, "conta_contestacao": 0.09611190932096704, "roaming_cobranca": 0.8047351641326403, "sem_correspondencia": 0.07485203024165699}, "confidence": 0.8047351641326403, "input_tokens": 222, "latency_ms": 78.80681799997546} +{"id": "g0249-roaming_cobranca-emocional-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.012669756535697341, "conta_contestacao": 0.6104630565811824, "roaming_cobranca": 0.32675732772371285, "sem_correspondencia": 0.05010985915940741}, "confidence": 0.6104630565811824, "input_tokens": 222, "latency_ms": 77.12789899994732} +{"id": "g0249-roaming_cobranca-emocional-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.7660641779865383, "roaming_pacote": 0.014030954849596421, "roaming_cobranca": 0.1709320227181115, "sem_correspondencia": 0.04897284444575394}, "confidence": 0.7660641779865383, "input_tokens": 225, "latency_ms": 77.33278799992149} +{"id": "g0250-roaming_cobranca-longo_contexto-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"marketplace_compra": 0.004127230947240568, "roaming_duvida": 0.0013399157103793891, "suporte_sem_sinal": 0.0003387837466247545, "plano_consulta": 0.0005585599692277155, "conta_explicacao": 0.0013399157103793891, "roaming_cobranca": 0.19886112350857824, "desconto_retencao": 0.00010998697924263254, "parceiros_ofertas": 0.00010998697924263254, "suporte_chip_esim": 0.0004929274427512058, "conta_contestacao": 0.7865110006826117, "roaming_pacote": 0.00020548272934023, "sem_correspondencia": 0.006005085594381572}, "confidence": 0.7865110006826117, "input_tokens": 452, "latency_ms": 154.89054199997554} +{"id": "g0250-roaming_cobranca-longo_contexto-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.268484026667308, "roaming_cobranca": 0.7298152509212569, "roaming_pacote": 0.001243327708748076, "sem_correspondencia": 0.000457394702687212}, "confidence": 0.7298152509212569, "input_tokens": 242, "latency_ms": 79.28556900003514} +{"id": "g0250-roaming_cobranca-longo_contexto-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.0018826626609852882, "plano_troca": 0.0003707182584189988, "reclamacao_atendimento": 0.0002547906844634389, "recarga_nao_creditada": 0.0002547906844634389, "conta_contestacao": 0.02024053109318643, "roaming_pacote": 0.00061121107809231, "roaming_cobranca": 0.9752434029146063, "sem_correspondencia": 0.0011418926257837489}, "confidence": 0.9752434029146063, "input_tokens": 350, "latency_ms": 118.92810200004078} +{"id": "g0250-roaming_cobranca-longo_contexto-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_pagamento_confirmacao": 0.009840269628234269, "conta_contestacao": 0.09336187879122866, "roaming_duvida": 0.000915287653165416, "portabilidade": 0.00038154865968533744, "cadastro_atualizacao": 0.0013317356772617223, "roaming_pacote": 0.0007128267410208144, "roaming_cobranca": 0.8857928431573012, "sem_correspondencia": 0.007663609692102611}, "confidence": 0.8857928431573012, "input_tokens": 343, "latency_ms": 117.54725200000848} +{"id": "g0250-roaming_cobranca-longo_contexto-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 237, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_explicacao": 0.004309040766951873, "roaming_duvida": 0.0009614769564160843, "seguranca_fraude": 0.0015852075093312182, "roaming_pacote": 0.0002754677600837441, "reclamacao_atendimento": 0.0006608128039493496, "internet_consumo": 0.0003121458662086783, "conta_contestacao": 0.046326554104840156, "seguranca_perda_roubo": 0.00018932603815812103, "conta_pagamento_confirmacao": 0.00021453450726414578, "desconto_retencao": 0.0013989407169386413, "roaming_cobranca": 0.9304937129968182, "sem_correspondencia": 0.013272779973039835}, "confidence": 0.9304937129968182, "input_tokens": 459, "latency_ms": 155.9403050000583} +{"id": "g0250-roaming_cobranca-longo_contexto-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"suporte_chip_esim": 0.002697684057672096, "bonus_nao_recebido": 0.001443966222402472, "roaming_duvida": 0.00025092370467612004, "fidelidade_resgate": 0.00025092370467612004, "roaming_cobranca": 0.03286451974047634, "conta_contestacao": 0.9604420512296784, "roaming_pacote": 0.00041370324922239627, "sem_correspondencia": 0.00163622809119611}, "confidence": 0.9604420512296784, "input_tokens": 347, "latency_ms": 119.15424699998312} +{"id": "g0250-roaming_cobranca-longo_contexto-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 214, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.07445333548358775, "parceiros_ofertas": 0.0037068133039368937, "roaming_pacote": 0.0015452296804502983, "internet_problema_conexao": 0.00044271571569974913, "roaming_cobranca": 0.9070273098830374, "roaming_duvida": 0.0010620197926430898, "plano_troca": 0.00034478734606498205, "sem_correspondencia": 0.011417788794579935}, "confidence": 0.9070273098830374, "input_tokens": 340, "latency_ms": 117.77932400002555} +{"id": "g0250-roaming_cobranca-longo_contexto-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.005776201686623871, "roaming_cobranca": 0.0177919537578876, "conta_debito_automatico_digital": 0.0004741395074978824, "plano_consulta": 0.0001539305609812603, "roaming_pacote": 0.0008858092181418238, "recarga_nao_creditada": 0.0004184266467598668, "conta_contestacao": 0.9714077606559116, "sem_correspondencia": 0.0030917779661960945}, "confidence": 0.9714077606559116, "input_tokens": 332, "latency_ms": 116.9728300000088} +{"id": "g0250-roaming_cobranca-longo_contexto-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"suporte_configuracao": 0.010522900463778654, "recarga_saldo": 0.001613739051735258, "roaming_cobranca": 0.394868926739331, "roaming_duvida": 0.0006727065203404407, "roaming_pacote": 0.0020720819583296456, "parceiros_ofertas": 0.0004080171295750775, "conta_contestacao": 0.5745308983052302, "sem_correspondencia": 0.015310729831679831}, "confidence": 0.5745308983052302, "input_tokens": 342, "latency_ms": 118.19572100000642} +{"id": "g0250-roaming_cobranca-longo_contexto-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.006689177803209384, "fidelidade_pontos": 0.0002019956669035759, "roaming_duvida": 6.160519775988948e-05, "bonus_nao_recebido": 2.0000279454847197e-05, "suporte_configuracao": 6.557839165594127e-05, "internet_problema_conexao": 1.3745977642139828e-05, "recarga_realizar": 1.557623330108193e-05, "roaming_cobranca": 0.9927620095731381, "internet_pacote_adicional": 9.447463059943112e-06, "troca_numero": 5.056862573345541e-06, "recarga_nao_creditada": 2.881313441316906e-06, "cancelamento_linha": 7.832221969626543e-06, "roaming_pacote": 5.4366396206213916e-05, "plano_nova_linha": 5.383002188835435e-06, "desconto_retencao": 3.736544123903301e-05, "sem_correspondencia": 4.797817625667068e-05}, "confidence": 0.9927620095731381, "input_tokens": 519, "latency_ms": 184.85822600007396} +{"id": "g0250-roaming_cobranca-longo_contexto-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"internet_problema_conexao": 0.00037500492780734903, "plano_troca": 0.00015632531159516473, "conta_pagamento_confirmacao": 4.767652634991241e-05, "internet_consumo": 2.5519405600877392e-05, "vas_contratacao": 0.00020072567335982242, "conta_contestacao": 0.012418457671077146, "vas_cancelamento": 4.4787951642678596e-05, "roaming_cobranca": 0.9865202848769173, "reclamacao_atendimento": 1.7539213870601323e-05, "roaming_duvida": 1.4540519008722057e-05, "seguranca_fraude": 6.452316197303224e-06, "recarga_realizar": 1.3659553496881153e-05, "conta_vencimento": 1.6476566621522183e-05, "roaming_pacote": 1.9874533065480107e-05, "conta_debito_automatico_digital": 5.75088682705808e-05, "sem_correspondencia": 6.516608511843252e-05}, "confidence": 0.9865202848769173, "input_tokens": 557, "latency_ms": 189.9813829999175} +{"id": "g0250-roaming_cobranca-longo_contexto-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.29344438792592026, "conta_contestacao": 0.7039364923487872, "roaming_pacote": 0.001977212733023926, "sem_correspondencia": 0.0006419069922685637}, "confidence": 0.7039364923487872, "input_tokens": 231, "latency_ms": 79.7935470000084} +{"id": "g0252-cadastro_atualizacao-curto_neutro-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.000804065955156501, "portabilidade": 1.4726981677371602e-05, "cadastro_atualizacao": 0.9991710853665503, "sem_correspondencia": 1.0121696615808591e-05}, "confidence": 0.9991710853665503, "input_tokens": 201, "latency_ms": 75.99974100003237} +{"id": "g0252-cadastro_atualizacao-curto_neutro-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999693474240149, "portabilidade": 1.6701188840093107e-05, "cancelamento_linha": 6.540279521972222e-06, "sem_correspondencia": 7.4111076229474665e-06}, "confidence": 0.9999693474240149, "input_tokens": 202, "latency_ms": 76.3989990000482} +{"id": "g0252-cadastro_atualizacao-curto_neutro-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.0002304742131806482, "reclamacao_atendimento": 5.8273006904012067e-05, "beneficios_consulta": 1.221468581061547e-05, "cadastro_atualizacao": 0.9996284938368163, "conta_explicacao": 1.8918475471777667e-05, "cancelamento_linha": 8.395022601436227e-06, "portabilidade": 7.88639389440356e-06, "sem_correspondencia": 3.534436532092928e-05}, "confidence": 0.9996284938368163, "input_tokens": 298, "latency_ms": 107.43417300000146} +{"id": "g0252-cadastro_atualizacao-curto_neutro-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_pontos": 0.003588495574872792, "portabilidade": 6.572558910319063e-05, "plano_troca": 8.439332693527162e-05, "conta_segunda_via": 1.8830696554525957e-05, "vas_contratacao": 6.572558910319063e-05, "suporte_chip_esim": 8.356070943023951e-06, "fidelidade_resgate": 6.1134320985032265e-06, "cancelamento_linha": 4.761145705568175e-06, "reclamacao_atendimento": 2.9165553368035177e-05, "roaming_cobranca": 4.761145705568175e-06, "seguranca_perda_roubo": 6.927426125348013e-06, "marketplace_compra": 0.00017866067452396893, "cadastro_atualizacao": 0.9949903660461361, "recarga_saldo": 1.7689802325198395e-05, "troca_numero": 2.2714155801736648e-05, "sem_correspondencia": 0.0009073137706979581}, "confidence": 0.9949903660461361, "input_tokens": 511, "latency_ms": 165.68575999997393} +{"id": "g0252-cadastro_atualizacao-curto_neutro-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 26, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0015007782089681055, "vas_consulta": 5.819148618384885e-05, "fidelidade_resgate": 7.471934729489548e-05, "bonus_nao_recebido": 2.140745141825002e-05, "cadastro_atualizacao": 0.9982300687504383, "troca_numero": 2.7487711727541065e-05, "portabilidade": 2.140745141825002e-05, "sem_correspondencia": 6.593959255088792e-05}, "confidence": 0.9982300687504383, "input_tokens": 296, "latency_ms": 106.36346700005106} +{"id": "g0252-cadastro_atualizacao-curto_neutro-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"portabilidade": 0.0031722834647155366, "cancelamento_linha": 5.127518661405767e-05, "cadastro_atualizacao": 0.9967018363923641, "sem_correspondencia": 7.460495630640003e-05}, "confidence": 0.9967018363923641, "input_tokens": 198, "latency_ms": 75.99300699996547} +{"id": "g0252-cadastro_atualizacao-curto_neutro-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_realizar": 0.007379660823814125, "plano_troca": 0.0007778105283595778, "cadastro_atualizacao": 0.966544827382107, "portabilidade": 0.00019666129960311193, "roaming_cobranca": 0.00022284644742337793, "cancelamento_linha": 4.972376350208697e-05, "parceiros_ofertas": 5.6344405693050566e-05, "conta_segunda_via": 7.234764899804242e-05, "desconto_retencao": 0.00025251810716923857, "roaming_duvida": 4.671115296610844e-05, "seguranca_perda_roubo": 2.206478630115887e-05, "vas_cancelamento": 0.00015315997413074372, "troca_numero": 0.00041633197452685817, "marketplace_compra": 0.00019666129960311193, "internet_consumo": 0.0008813747969897463, "sem_correspondencia": 0.022730955608812584}, "confidence": 0.966544827382107, "input_tokens": 496, "latency_ms": 163.21504500001538} +{"id": "g0252-cadastro_atualizacao-curto_neutro-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.011424570057776863, "conta_explicacao": 0.0012041408250423752, "beneficios_consulta": 0.000568795850539988, "portabilidade": 0.00016296273961387834, "cancelamento_linha": 0.002549166146618708, "vas_cancelamento": 0.0001846609763009982, "bonus_nao_recebido": 8.194281151051402e-05, "negociacao_divida": 8.194281151051402e-05, "cadastro_atualizacao": 0.907566012343363, "fidelidade_pontos": 0.0002371093870408544, "plano_nova_linha": 5.995064158092082e-05, "conta_segunda_via": 0.0008275930792061402, "seguranca_perda_roubo": 0.000209248299637286, "roaming_duvida": 0.00013510085631835575, "desconto_retencao": 0.000209248299637286, "sem_correspondencia": 0.07449755487430228}, "confidence": 0.907566012343363, "input_tokens": 508, "latency_ms": 164.56106600003295} +{"id": "g0252-cadastro_atualizacao-curto_neutro-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"portabilidade": 0.0017006801886532608, "cancelamento_linha": 1.471376663021371e-05, "cadastro_atualizacao": 0.998274493430661, "sem_correspondencia": 1.0112614055578254e-05}, "confidence": 0.998274493430661, "input_tokens": 201, "latency_ms": 75.64635300002465} +{"id": "g0252-cadastro_atualizacao-curto_neutro-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0007096261457621605, "portabilidade": 3.117879686378648e-05, "cadastro_atualizacao": 0.9992280162605102, "sem_correspondencia": 3.117879686378648e-05}, "confidence": 0.9992280162605102, "input_tokens": 202, "latency_ms": 76.11254500000086} +{"id": "g0252-cadastro_atualizacao-curto_neutro-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.0004877512175039643, "cadastro_atualizacao": 0.9992951662118907, "portabilidade": 1.891216707767416e-05, "vas_cancelamento": 1.2210612805258413e-05, "roaming_duvida": 3.5332579689147514e-05, "cancelamento_linha": 1.891216707767416e-05, "negociacao_divida": 8.392223268521865e-06, "sem_correspondencia": 0.00012332282068697534}, "confidence": 0.9992951662118907, "input_tokens": 298, "latency_ms": 108.15513299996837} +{"id": "g0252-cadastro_atualizacao-curto_neutro-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0007075632374268658, "portabilidade": 5.1255709005570545e-05, "cadastro_atualizacao": 0.99632322503218, "marketplace_compra": 2.7435204022075365e-05, "internet_problema_conexao": 3.522749927635852e-05, "vas_cancelamento": 5.750731171840595e-06, "troca_numero": 1.0743780264070659e-05, "conta_pagamento_confirmacao": 5.750731171840595e-06, "recarga_nao_creditada": 1.4685006496566005e-05, "internet_pacote_adicional": 1.295947274765416e-05, "parceiros_ofertas": 6.936705895762291e-06, "sem_correspondencia": 0.002798466890341323}, "confidence": 0.99632322503218, "input_tokens": 387, "latency_ms": 140.97091499991166} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"marketplace_compra": 0.0007093012669774327, "conta_segunda_via": 8.471395571045975e-05, "internet_pacote_adicional": 2.9276359707750272e-05, "suporte_chip_esim": 1.011763918411563e-05, "portabilidade": 3.7591589972844246e-05, "cadastro_atualizacao": 0.9987705528686562, "troca_numero": 8.387817490874845e-06, "cancelamento_linha": 3.28471652496466e-06, "conta_contestacao": 6.136658369076043e-06, "suporte_configuracao": 4.217659504668857e-06, "bonus_nao_recebido": 1.3692735646681398e-06, "sem_correspondencia": 0.0003350501943369641}, "confidence": 0.9987705528686562, "input_tokens": 436, "latency_ms": 147.28159000003416} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_debito_automatico_digital": 0.012279571164645455, "cadastro_atualizacao": 0.9754871630900097, "troca_numero": 0.0005395267031849351, "portabilidade": 0.00025485436889519244, "internet_consumo": 0.00032723948721534083, "cancelamento_linha": 0.0001545769884966479, "vas_cancelamento": 0.00012038467968600894, "sem_correspondencia": 0.010836683517866727}, "confidence": 0.9754871630900097, "input_tokens": 314, "latency_ms": 109.80699799995364} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_explicacao": 0.0003799077674094585, "portabilidade": 3.533692693275433e-05, "plano_troca": 2.013437404505499e-05, "troca_numero": 7.884734165658837e-06, "cadastro_atualizacao": 0.9994181173114385, "suporte_chip_esim": 2.2815234802622923e-05, "cancelamento_linha": 6.958253478896858e-06, "sem_correspondencia": 0.00010884539772725526}, "confidence": 0.9994181173114385, "input_tokens": 322, "latency_ms": 117.47086999992007} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.005864669224429578, "portabilidade": 0.0007936966705772226, "troca_numero": 0.0014828205962333105, "desconto_retencao": 0.00015628814100735228, "atendimento_humano": 0.00033086199710892885, "internet_consumo": 7.858661256087187e-05, "cadastro_atualizacao": 0.9862857128904385, "conta_contestacao": 4.7665189961126736e-05, "cancelamento_linha": 3.951583040137418e-05, "fidelidade_pontos": 4.4777302090968216e-05, "seguranca_fraude": 1.0635541469531539e-05, "reclamacao_atendimento": 5.0739330596886594e-05, "roaming_cobranca": 7.382529040194462e-05, "beneficios_consulta": 3.4872597932270897e-05, "fidelidade_resgate": 0.00013792380034969288, "sem_correspondencia": 0.004567408984440524}, "confidence": 0.9862857128904385, "input_tokens": 518, "latency_ms": 183.0886359999795} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9835435417589088, "plano_nova_linha": 0.0013049463242686989, "vas_cancelamento": 0.00029117288231917966, "cancelamento_linha": 0.00012137891579918588, "seguranca_perda_roubo": 0.00010711651723185794, "vas_consulta": 7.362003387488439e-05, "seguranca_fraude": 3.068939600988451e-05, "conta_pagamento_confirmacao": 5.3861567386446615e-05, "portabilidade": 9.452999467276406e-05, "marketplace_pedido": 5.733534003150331e-05, "troca_numero": 5.733534003150331e-05, "recarga_saldo": 0.00032994210117498745, "conta_contestacao": 0.0008968756180675642, "fidelidade_pontos": 0.000176605280403481, "negociacao_divida": 0.0004800629245306967, "sem_correspondencia": 0.012380986005288468}, "confidence": 0.9835435417589088, "input_tokens": 525, "latency_ms": 187.03508900000543} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.00025949184338382294, "portabilidade": 8.424466721392457e-05, "conta_explicacao": 5.790045657144369e-05, "negociacao_divida": 2.413650126667978e-05, "troca_numero": 9.546171433258822e-05, "conta_debito_automatico_digital": 0.00020209245082796365, "conta_pagamento_confirmacao": 1.1401275898570662e-05, "seguranca_perda_roubo": 6.4962511870241845e-06, "desconto_retencao": 0.00010817229392307963, "cadastro_atualizacao": 0.9932376801889609, "parceiros_ofertas": 6.915223392325812e-06, "sem_correspondencia": 0.005906007133041678}, "confidence": 0.9932376801889609, "input_tokens": 409, "latency_ms": 144.48455199999444} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0368621802451572, "vas_contratacao": 0.0014293018379561227, "cancelamento_linha": 0.0005958216509005935, "portabilidade": 0.0780372361913772, "conta_explicacao": 0.00046402636829227936, "atendimento_humano": 0.0001603632218336892, "recarga_realizar": 0.00014152004655671707, "suporte_configuracao": 0.00020591045273639147, "conta_contestacao": 0.0005258107614126138, "seguranca_fraude": 0.0006751543820217301, "beneficios_consulta": 0.00036138409899180734, "desconto_retencao": 0.011967397768798502, "plano_nova_linha": 0.21212720108218722, "parceiros_ofertas": 0.0014293018379561227, "bonus_nao_recebido": 0.0016196111666455521, "sem_correspondencia": 0.6533977788871762}, "confidence": 0.6533977788871762, "input_tokens": 510, "latency_ms": 164.86298699999224} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.0006260337276701268, "cancelamento_linha": 4.534973112767074e-05, "conta_pagamento_confirmacao": 8.472445184990906e-05, "portabilidade": 3.116838400010132e-05, "cadastro_atualizacao": 0.9988943014873208, "troca_numero": 3.317857206153192e-05, "plano_troca": 2.4273961866349152e-05, "sem_correspondencia": 0.0002609696841034344}, "confidence": 0.9988943014873208, "input_tokens": 320, "latency_ms": 108.96590200002265} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_religacao": 0.00243178147767311, "cadastro_atualizacao": 0.9810506675756433, "cancelamento_linha": 0.0002904348800545291, "fidelidade_pontos": 0.0001554585887897288, "seguranca_fraude": 0.0001996127792484198, "conta_pagamento_confirmacao": 6.0878458085292554e-05, "vas_consulta": 5.047001442263255e-05, "portabilidade": 5.719001876926648e-05, "internet_consumo": 6.0878458085292554e-05, "internet_pacote_adicional": 4.453963140137308e-05, "negociacao_divida": 2.103903214542205e-05, "recarga_realizar": 0.00017615765940303307, "parceiros_ofertas": 0.000137191723087108, "conta_contestacao": 0.00012107127068461633, "troca_numero": 0.0011486922336278978, "sem_correspondencia": 0.013993936198878846}, "confidence": 0.9810506675756433, "input_tokens": 509, "latency_ms": 166.504815000053} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.3548401500557882, "cancelamento_linha": 0.04802239221152224, "conta_segunda_via": 0.015590588119921091, "portabilidade": 0.042379612381370974, "internet_problema_conexao": 0.012141962236338287, "suporte_sem_sinal": 0.0012797534043694958, "seguranca_fraude": 0.009456169697683684, "sem_correspondencia": 0.516289371893006}, "confidence": 0.516289371893006, "input_tokens": 317, "latency_ms": 109.41109500004131} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.0013152931387572955, "troca_numero": 0.00020170673568548693, "cadastro_atualizacao": 0.9913419794254846, "vas_cancelamento": 7.420376120449277e-05, "reclamacao_atendimento": 0.0001386308768965596, "cancelamento_linha": 3.971841122379882e-05, "portabilidade": 3.971841122379882e-05, "suporte_configuracao": 2.263086854092049e-05, "negociacao_religacao": 4.500685623651971e-05, "recarga_realizar": 7.420376120449277e-05, "recarga_nao_creditada": 2.7298038204727947e-05, "sem_correspondencia": 0.006679609715337391}, "confidence": 0.9913419794254846, "input_tokens": 415, "latency_ms": 143.71672599997964} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_saldo": 0.001905715782734082, "conta_contestacao": 0.0007010736571838119, "cancelamento_linha": 0.00013804958827759526, "conta_pagamento_confirmacao": 0.0001772591801117104, "conta_debito_automatico_digital": 0.0010200561522174304, "internet_consumo": 8.373130785106727e-05, "reclamacao_atendimento": 6.521000812200407e-05, "cadastro_atualizacao": 0.9871852156291222, "troca_numero": 8.373130785106727e-05, "roaming_duvida": 8.913151324540658e-05, "portabilidade": 1.0000278633507449e-05, "sem_correspondencia": 0.008540825594650086}, "confidence": 0.9871852156291222, "input_tokens": 421, "latency_ms": 144.24064999991515} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9998746306230374, "vas_contratacao": 2.014357100637985e-05, "portabilidade": 1.1477460788183036e-05, "vas_cancelamento": 3.500427768952679e-06, "recarga_nao_creditada": 7.410405645024289e-06, "cancelamento_linha": 3.500427768952679e-06, "troca_numero": 4.494638224614804e-06, "sem_correspondencia": 7.484244576042307e-05}, "confidence": 0.9998746306230374, "input_tokens": 298, "latency_ms": 108.35917600002176} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999482167210932, "cancelamento_linha": 2.4299572882606695e-05, "portabilidade": 1.670083592141542e-05, "sem_correspondencia": 1.0782870102775872e-05}, "confidence": 0.9999482167210932, "input_tokens": 207, "latency_ms": 76.03550600003928} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.003149917270719856, "cancelamento_linha": 0.0002585609548324345, "atendimento_humano": 0.0002929879459918547, "negociacao_religacao": 0.0002929879459918547, "vas_consulta": 0.000331998837767897, "troca_numero": 7.407895384024343e-05, "beneficios_consulta": 9.511925957251054e-05, "portabilidade": 6.537444731072205e-05, "cadastro_atualizacao": 0.9896745871327836, "roaming_duvida": 6.537444731072205e-05, "seguranca_fraude": 1.2872991935502595e-05, "suporte_chip_esim": 0.0002013674740951901, "roaming_cobranca": 7.407895384024343e-05, "conta_pagamento_confirmacao": 3.965160665572104e-05, "conta_debito_automatico_digital": 0.00017770617217028906, "sem_correspondencia": 0.005193335605181522}, "confidence": 0.9896745871327836, "input_tokens": 503, "latency_ms": 165.34969600002114} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"atendimento_humano": 0.0006965470724946706, "portabilidade": 0.00010681895320835221, "negociacao_religacao": 9.426739534369966e-05, "seguranca_perda_roubo": 5.045770069443309e-05, "suporte_configuracao": 0.00019956407750864572, "fidelidade_resgate": 2.2390468956030913e-05, "vas_contratacao": 2.2390468956030913e-05, "cancelamento_linha": 1.6381217027676817e-05, "plano_consulta": 3.929649681280705e-05, "vas_cancelamento": 3.2577940100300344e-05, "conta_contestacao": 5.045770069443309e-05, "conta_vencimento": 0.00025624534777894355, "troca_numero": 0.013990521943329984, "conta_pagamento_confirmacao": 7.341552131177499e-05, "cadastro_atualizacao": 0.9808113097825333, "sem_correspondencia": 0.0035373579132489895}, "confidence": 0.9808113097825333, "input_tokens": 505, "latency_ms": 165.5858439999065} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.005731266822294722, "beneficios_consulta": 0.002108415235790211, "troca_numero": 0.0009959448366768555, "bonus_nao_recebido": 0.000366387629954265, "fidelidade_pontos": 0.0005330908560057662, "cadastro_atualizacao": 0.9638508784171148, "seguranca_perda_roubo": 9.263730026549538e-05, "conta_segunda_via": 4.95851736742517e-05, "portabilidade": 0.000366387629954265, "negociacao_divida": 0.0001730692617284467, "suporte_configuracao": 4.6580959871466915e-05, "sem_correspondencia": 0.02568575587666943}, "confidence": 0.9638508784171148, "input_tokens": 412, "latency_ms": 146.19371599997066} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9998104969282378, "recarga_realizar": 3.1196971941066764e-05, "internet_pacote_adicional": 1.3843572381523302e-05, "portabilidade": 4.784210597684458e-06, "troca_numero": 1.473640609175987e-05, "conta_debito_automatico_digital": 9.514538877987772e-06, "cancelamento_linha": 6.539240563480881e-06, "sem_correspondencia": 0.00010888813130863706}, "confidence": 0.9998104969282378, "input_tokens": 292, "latency_ms": 106.31640999997671} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9935426987690978, "recarga_saldo": 0.0004279611062382262, "portabilidade": 0.0002595715320980198, "desconto_retencao": 6.986273009822217e-05, "suporte_configuracao": 7.916484453782566e-05, "troca_numero": 0.00022907107307564034, "parceiros_ofertas": 5.1112665220740296e-05, "cancelamento_linha": 7.916484453782566e-05, "conta_segunda_via": 5.7918237527004444e-05, "marketplace_compra": 2.5701062107245277e-05, "suporte_chip_esim": 0.00012261290980684526, "negociacao_religacao": 8.427053835160919e-05, "vas_contratacao": 0.00012261290980684526, "conta_contestacao": 4.510676874014669e-05, "conta_explicacao": 0.00020215451246098209, "sem_correspondencia": 0.004601015496294994}, "confidence": 0.9935426987690978, "input_tokens": 507, "latency_ms": 165.0621510000292} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0035732318053218266, "vas_consulta": 0.0007036110606788275, "recarga_realizar": 0.00022842906691000685, "cadastro_atualizacao": 0.9907581457923051, "roaming_pacote": 0.000426761680814635, "portabilidade": 0.00013854923265046776, "troca_numero": 0.0001222692686695103, "sem_correspondencia": 0.0040490020926496105}, "confidence": 0.9907581457923051, "input_tokens": 287, "latency_ms": 105.47375299995565} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 0.00023046865585508674, "troca_numero": 1.4733368244000437e-05, "cadastro_atualizacao": 0.9996043902249453, "cancelamento_linha": 1.0126086034580873e-05, "seguranca_fraude": 3.5343513077452056e-05, "portabilidade": 5.4201032761759554e-06, "fidelidade_pontos": 1.4733368244000437e-05, "sem_correspondencia": 8.478468032350277e-05}, "confidence": 0.9996043902249453, "input_tokens": 297, "latency_ms": 107.05882700005986} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"vas_consulta": 0.00029494491707617753, "parceiros_ofertas": 3.1086965548292484e-05, "troca_numero": 3.7498038207058285e-05, "suporte_sem_sinal": 0.00012295133382628557, "cadastro_atualizacao": 0.9962849770017299, "reclamacao_atendimento": 1.5631507940976193e-05, "internet_consumo": 7.383801520222719e-06, "portabilidade": 3.27654206277142e-06, "marketplace_compra": 1.5631507940976193e-05, "roaming_pacote": 1.217383062501914e-05, "cancelamento_linha": 3.4878608702314698e-06, "sem_correspondencia": 0.0031709566926521812}, "confidence": 0.9962849770017299, "input_tokens": 395, "latency_ms": 143.61972000006062} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"vas_cancelamento": 0.00033523932476820233, "bonus_nao_recebido": 6.601253703442959e-05, "conta_explicacao": 1.5679351866986984e-05, "cadastro_atualizacao": 0.9993343427382486, "portabilidade": 2.7518119512274653e-05, "cancelamento_linha": 3.533396487321153e-05, "troca_numero": 2.7518119512274653e-05, "sem_correspondencia": 0.0001583558441839812}, "confidence": 0.9993343427382486, "input_tokens": 303, "latency_ms": 108.05548999996972} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"roaming_duvida": 0.00048779162120876705, "cancelamento_linha": 1.6691311405960974e-05, "cadastro_atualizacao": 0.9993779445330051, "portabilidade": 7.40672453812083e-06, "troca_numero": 2.4285714794392074e-05, "plano_nova_linha": 8.39291845266372e-06, "internet_consumo": 1.1471759378278445e-05, "sem_correspondencia": 6.601541721673498e-05}, "confidence": 0.9993779445330051, "input_tokens": 298, "latency_ms": 107.05537800004095} +{"id": "g0259-portabilidade-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.006655423212258147, "troca_numero": 0.9877523840958499, "cadastro_atualizacao": 0.002448393372084973, "sem_correspondencia": 0.0031437993198069115}, "confidence": 0.9877523840958499, "input_tokens": 197, "latency_ms": 76.50850300001366} +{"id": "g0259-portabilidade-curto_neutro-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"marketplace_pedido": 0.0026102558576066074, "portabilidade": 0.9293154559683059, "vas_cancelamento": 0.0004535944537909237, "fidelidade_resgate": 0.00014726055860328634, "marketplace_compra": 0.0001299569868402775, "negociacao_religacao": 6.534647676124553e-05, "roaming_cobranca": 6.138733387835129e-05, "cadastro_atualizacao": 0.0002142628484796621, "troca_numero": 0.019287326964417557, "internet_problema_conexao": 0.001232997561229674, "cancelamento_linha": 0.0002142628484796621, "sem_correspondencia": 0.046267892141606703}, "confidence": 0.9293154559683059, "input_tokens": 398, "latency_ms": 144.75929399998222} +{"id": "g0259-portabilidade-curto_neutro-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.0019221994652096272, "portabilidade": 0.9957239745492154, "cancelamento_linha": 0.00026014140906141037, "negociacao_religacao": 0.0001392436622311535, "recarga_saldo": 0.00026014140906141037, "conta_debito_automatico_digital": 5.804539426511068e-05, "cadastro_atualizacao": 0.0001392436622311535, "sem_correspondencia": 0.001497010448724693}, "confidence": 0.9957239745492154, "input_tokens": 293, "latency_ms": 106.42274799999996} +{"id": "g0259-portabilidade-curto_neutro-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"desconto_retencao": 0.0009746055111791195, "internet_problema_conexao": 0.0001919112038695203, "cancelamento_linha": 0.00011640002908922584, "troca_numero": 0.0532116579224868, "vas_cancelamento": 8.00004920439822e-05, "atendimento_humano": 2.1531840330175935e-05, "cadastro_atualizacao": 2.764743025200807e-05, "conta_vencimento": 2.1531840330175935e-05, "seguranca_fraude": 8.00004920439822e-05, "portabilidade": 0.943199204882213, "recarga_realizar": 1.2268472804982853e-05, "sem_correspondencia": 0.002063239883357}, "confidence": 0.943199204882213, "input_tokens": 387, "latency_ms": 140.79437899999903} +{"id": "g0259-portabilidade-curto_neutro-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9998198555056543, "cancelamento_linha": 0.0001088891505397911, "cadastro_atualizacao": 4.0058079850211406e-05, "sem_correspondencia": 3.11972639556815e-05}, "confidence": 0.9998198555056543, "input_tokens": 205, "latency_ms": 75.31284599997434} +{"id": "g0259-portabilidade-curto_neutro-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.030210384400932294, "parceiros_ofertas": 0.003184151089574106, "cadastro_atualizacao": 0.07247094476064547, "conta_segunda_via": 0.0008050794744691601, "internet_problema_conexao": 0.0004883053847708798, "desconto_retencao": 0.0004309279895756805, "seguranca_fraude": 0.00023065913128909532, "reclamacao_atendimento": 0.0001796375120705174, "cancelamento_linha": 0.002810003473910513, "portabilidade": 0.08212033894781685, "troca_numero": 0.11948438813461022, "sem_correspondencia": 0.6875851797003353}, "confidence": 0.6875851797003353, "input_tokens": 397, "latency_ms": 141.93015000000742} +{"id": "g0259-portabilidade-curto_neutro-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.010951588801961757, "suporte_sem_sinal": 0.00033070932613640894, "cadastro_atualizacao": 0.00042463918029482463, "desconto_retencao": 0.00013786015761974195, "portabilidade": 0.985830607135516, "cancelamento_linha": 0.00020058534575463651, "roaming_pacote": 8.900920762030333e-05, "seguranca_perda_roubo": 2.8897058871543096e-05, "roaming_duvida": 3.949759645395796e-05, "atendimento_humano": 3.0760759047780796e-05, "beneficios_consulta": 3.2744657558470067e-05, "sem_correspondencia": 0.0019031007731646306}, "confidence": 0.985830607135516, "input_tokens": 386, "latency_ms": 140.82378199998402} +{"id": "g0259-portabilidade-curto_neutro-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 0.020011722092422718, "conta_debito_automatico_digital": 0.0007759386714822614, "reclamacao_atendimento": 0.00025191040421547613, "troca_numero": 0.0002854518848482057, "cancelamento_linha": 0.0009963249759741431, "marketplace_compra": 0.0006043016449657707, "portabilidade": 0.7509343314650339, "atendimento_humano": 0.0002854518848482057, "fidelidade_pontos": 0.0008792537052648528, "vas_consulta": 0.0003665274753865185, "fidelidade_resgate": 5.280328926539971e-05, "cadastro_atualizacao": 0.0009963249759741431, "suporte_sem_sinal": 0.0008792537052648528, "plano_consulta": 0.0030688969779934083, "suporte_chip_esim": 0.004465218755328152, "sem_correspondencia": 0.21514628809173217}, "confidence": 0.7509343314650339, "input_tokens": 506, "latency_ms": 164.25704499999938} +{"id": "g0259-portabilidade-curto_neutro-08-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.002799766960082523, "cadastro_atualizacao": 0.0003789072545392783, "portabilidade": 0.996786081920639, "sem_correspondencia": 3.5243864739185824e-05}, "confidence": 0.996786081920639, "input_tokens": 203, "latency_ms": 76.53696299996682} +{"id": "g0259-portabilidade-curto_neutro-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"plano_consulta": 0.0010308795133544045, "plano_troca": 9.588673137239728e-05, "portabilidade": 0.9976597979103122, "cadastro_atualizacao": 2.9243800816607313e-05, "vas_cancelamento": 5.132446881040605e-05, "suporte_chip_esim": 7.467666147898045e-05, "seguranca_perda_roubo": 1.88812169043933e-05, "cancelamento_linha": 6.946011523424996e-06, "marketplace_compra": 2.009895077235288e-05, "troca_numero": 0.00015809049359158067, "marketplace_pedido": 5.132446881040605e-05, "sem_correspondencia": 0.0008028497722526789}, "confidence": 0.9976597979103122, "input_tokens": 412, "latency_ms": 145.78781600005186} +{"id": "g0259-portabilidade-curto_neutro-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9984655218412865, "cadastro_atualizacao": 0.001031712065989682, "cancelamento_linha": 0.00012322043443773744, "sem_correspondencia": 0.00037954565828611845}, "confidence": 0.9984655218412865, "input_tokens": 203, "latency_ms": 75.8608840000079} +{"id": "g0259-portabilidade-curto_neutro-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.0075456515719045415, "recarga_realizar": 0.0014858268915308834, "desconto_retencao": 0.00017745671598604665, "vas_cancelamento": 6.52826775090662e-05, "cadastro_atualizacao": 0.00033153279226012973, "portabilidade": 0.9882853250540796, "cancelamento_linha": 0.0002010848032059079, "sem_correspondencia": 0.0019078394935237942}, "confidence": 0.9882853250540796, "input_tokens": 295, "latency_ms": 107.46229700009735} +{"id": "g0262-portabilidade-regionalismo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.22584740726339989, "seguranca_fraude": 0.0068200007520694056, "cancelamento_linha": 0.001045880989215991, "troca_numero": 0.2559186401696751, "conta_contestacao": 0.000559819752348606, "recarga_nao_creditada": 0.0002333675926199623, "suporte_configuracao": 0.00010355624148520554, "negociacao_divida": 0.00029964992035526214, "suporte_sem_sinal": 0.0009229867334552246, "portabilidade": 0.42193850561639556, "bonus_nao_recebido": 0.00021922856494452624, "roaming_pacote": 0.0007188227907794471, "vas_cancelamento": 0.000559819752348606, "vas_contratacao": 0.0003847581138446141, "reclamacao_atendimento": 0.00134293777298385, "sem_correspondencia": 0.08308461797407869}, "confidence": 0.42193850561639556, "input_tokens": 516, "latency_ms": 184.11583199997494} +{"id": "g0262-portabilidade-regionalismo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_cobranca": 0.0014979808280912643, "suporte_configuracao": 0.00012296175421249825, "portabilidade": 0.9963694142657691, "troca_numero": 5.808301995634573e-05, "cadastro_atualizacao": 0.00017890829670557838, "suporte_chip_esim": 9.576271046852723e-05, "cancelamento_linha": 0.00017890829670557838, "sem_correspondencia": 0.0014979808280912643}, "confidence": 0.9963694142657691, "input_tokens": 324, "latency_ms": 116.74273100004484} +{"id": "g0262-portabilidade-regionalismo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"recarga_saldo": 0.00037964048048323576, "internet_pacote_adicional": 5.1378751954282446e-05, "internet_problema_conexao": 5.8219753297499336e-05, "recarga_nao_creditada": 2.426960394478007e-05, "roaming_pacote": 5.8219753297499336e-05, "vas_consulta": 2.0120208356928584e-05, "troca_numero": 9.598814563650107e-05, "fidelidade_resgate": 1.2203523248283536e-05, "parceiros_ofertas": 1.0117076117218514e-05, "conta_contestacao": 9.504113461993313e-06, "cadastro_atualizacao": 5.1378751954282446e-05, "conta_explicacao": 0.0001232512186979919, "plano_nova_linha": 0.000158257697445961, "cancelamento_linha": 2.9274730419660483e-05, "portabilidade": 0.9987149692857769, "sem_correspondencia": 0.0002032069059070926}, "confidence": 0.9987149692857769, "input_tokens": 496, "latency_ms": 162.6218720000452} +{"id": "g0262-portabilidade-regionalismo-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9997521025945313, "cadastro_atualizacao": 0.00015842204296438793, "cancelamento_linha": 3.1195149869388427e-05, "sem_correspondencia": 5.828021263497726e-05}, "confidence": 0.9997521025945313, "input_tokens": 212, "latency_ms": 77.69024800006719} +{"id": "g0262-portabilidade-regionalismo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.11706226097190878, "cancelamento_linha": 0.00847996174268521, "recarga_realizar": 0.0014735963923353176, "troca_numero": 0.08045563691702376, "conta_contestacao": 0.0014735963923353176, "plano_nova_linha": 0.04306479914861134, "portabilidade": 0.5944912146550844, "parceiros_ofertas": 0.0007887593100218325, "fidelidade_pontos": 0.0005421058173245701, "suporte_sem_sinal": 0.0016698034724196213, "vas_consulta": 0.00018734675738555403, "sem_correspondencia": 0.1503109184228643}, "confidence": 0.5944912146550844, "input_tokens": 398, "latency_ms": 143.68455200008157} +{"id": "g0262-portabilidade-regionalismo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0028002151545684596, "cadastro_atualizacao": 0.0002028469054405681, "portabilidade": 0.9969456502104092, "sem_correspondencia": 5.128772958183687e-05}, "confidence": 0.9969456502104092, "input_tokens": 218, "latency_ms": 77.55431999999018} +{"id": "g0262-portabilidade-regionalismo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.025953991215267196, "cancelamento_linha": 7.289941985020866e-05, "portabilidade": 0.9739163352396177, "sem_correspondencia": 5.6774125264793617e-05}, "confidence": 0.9739163352396177, "input_tokens": 208, "latency_ms": 76.64983799998026} +{"id": "g0262-portabilidade-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["plano_nova_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.044200460677797565, "suporte_chip_esim": 0.00677836018177421, "conta_contestacao": 0.0003824089136218234, "seguranca_perda_roubo": 0.0003824089136218234, "negociacao_religacao": 0.0015124565929030196, "roaming_cobranca": 0.0007144339069600196, "troca_numero": 0.610168538484998, "conta_explicacao": 0.0004333260689095348, "reclamacao_atendimento": 0.0003374746817919993, "marketplace_pedido": 0.0008095596764902351, "cadastro_atualizacao": 0.0076808883543072175, "sem_correspondencia": 0.3265996835468245}, "confidence": 0.610168538484998, "input_tokens": 421, "latency_ms": 146.3348089999954} +{"id": "g0262-portabilidade-regionalismo-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"seguranca_fraude": 0.0016981684951189906, "troca_numero": 0.00013939415858499064, "suporte_chip_esim": 0.00010856027986157031, "roaming_pacote": 2.921860294176e-05, "conta_vencimento": 3.5244362714171764e-05, "suporte_sem_sinal": 1.3801890747507642e-05, "cancelamento_linha": 1.8864947933629013e-05, "bonus_nao_recebido": 2.1376786568177938e-05, "internet_consumo": 1.4692036223311557e-05, "reclamacao_atendimento": 9.485891537806318e-06, "cadastro_atualizacao": 1.6648258118847267e-05, "vas_consulta": 0.00026042257326607486, "plano_consulta": 0.000157954275167134, "recarga_realizar": 5.128024516280977e-05, "portabilidade": 0.996800165919054, "sem_correspondencia": 0.0006247212769993234}, "confidence": 0.996800165919054, "input_tokens": 508, "latency_ms": 164.5342699999901} +{"id": "g0262-portabilidade-regionalismo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"reclamacao_atendimento": 0.000551442877745735, "internet_consumo": 0.00033446701243295367, "cadastro_atualizacao": 9.582640345353806e-05, "conta_pagamento_confirmacao": 2.27607658392562e-05, "troca_numero": 0.00017902729086734164, "portabilidade": 0.9970321121139982, "desconto_retencao": 2.9225401840883054e-05, "conta_debito_automatico_digital": 1.1444831802780283e-05, "cancelamento_linha": 1.6652132014794664e-05, "parceiros_ofertas": 1.772610225891761e-05, "plano_nova_linha": 1.0751424497234899e-05, "sem_correspondencia": 0.0016985636432482589}, "confidence": 0.9970321121139982, "input_tokens": 416, "latency_ms": 144.34947699999157} +{"id": "g0262-portabilidade-regionalismo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0031684423108749252, "portabilidade": 0.9954949817309235, "cadastro_atualizacao": 0.0009077739206404519, "sem_correspondencia": 0.00042880203756112564}, "confidence": 0.9954949817309235, "input_tokens": 210, "latency_ms": 76.79379000001063} +{"id": "g0265-portabilidade-indireto_multiplo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 164, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.690848740861309, "cadastro_atualizacao": 0.10594508574964663, "cancelamento_linha": 0.005274695227456864, "sem_correspondencia": 0.19793147816158746}, "confidence": 0.690848740861309, "input_tokens": 228, "latency_ms": 78.49705400008133} +{"id": "g0265-portabilidade-indireto_multiplo-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9724947890727219, "troca_numero": 0.0027315377177537744, "recarga_saldo": 0.0003696734307036977, "conta_vencimento": 0.00012001539139478138, "plano_consulta": 0.00017462136410145005, "cadastro_atualizacao": 7.74877606027073e-05, "parceiros_ofertas": 6.0347528635838e-05, "fidelidade_resgate": 4.699870255801467e-05, "cancelamento_linha": 0.0018773565880253298, "seguranca_perda_roubo": 7.74877606027073e-05, "beneficios_consulta": 4.147620943294264e-05, "reclamacao_atendimento": 0.0002540725855765288, "conta_contestacao": 0.00028790195731273247, "suporte_sem_sinal": 0.00019787192860397715, "bonus_nao_recebido": 0.0010048765691459754, "sem_correspondencia": 0.020183485432827636}, "confidence": 0.9724947890727219, "input_tokens": 503, "latency_ms": 163.608360000012} +{"id": "g0265-portabilidade-indireto_multiplo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"conta_segunda_via": 0.009029087360641128, "plano_consulta": 0.0010783707042208912, "bonus_nao_recebido": 0.0002902395376175716, "suporte_sem_sinal": 0.0001459416046897998, "recarga_saldo": 0.00025613549295509206, "cadastro_atualizacao": 0.06671643302992299, "troca_numero": 0.027811547018599638, "portabilidade": 0.8127725424667144, "beneficios_consulta": 0.0006540648946458741, "cancelamento_linha": 0.00021234378185926213, "marketplace_pedido": 2.23808699484999e-05, "vas_contratacao": 0.0001459416046897998, "conta_debito_automatico_digital": 0.000199478522485806, "internet_consumo": 0.00012879301409697376, "fidelidade_pontos": 0.021659654596512593, "sem_correspondencia": 0.058877045500399613}, "confidence": 0.8127725424667144, "input_tokens": 531, "latency_ms": 186.08720800000356} +{"id": "g0265-portabilidade-indireto_multiplo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0031717356684939774, "portabilidade": 0.9965297239358104, "cadastro_atualizacao": 0.00020276227759984686, "sem_correspondencia": 9.577811809575632e-05}, "confidence": 0.9965297239358104, "input_tokens": 211, "latency_ms": 77.04393500000606} +{"id": "g0265-portabilidade-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"seguranca_perda_roubo": 0.03806083125127502, "roaming_cobranca": 0.0016722762163389811, "troca_numero": 0.3186794383798363, "conta_vencimento": 0.0006151960399510784, "cancelamento_linha": 0.0008951049564359351, "bonus_nao_recebido": 0.0006151960399510784, "cadastro_atualizacao": 0.46367584685801194, "fidelidade_pontos": 0.00042281764261303876, "vas_consulta": 0.0003731352599641271, "conta_explicacao": 0.0001762566164553771, "seguranca_fraude": 0.00010042799280145965, "plano_consulta": 0.0008951049564359351, "recarga_saldo": 0.0006151960399510784, "conta_pagamento_confirmacao": 0.0004791151576563271, "reclamacao_atendimento": 0.00214724516550166, "sem_correspondencia": 0.1705768114268207}, "confidence": 0.46367584685801194, "input_tokens": 527, "latency_ms": 184.9208590000444} +{"id": "g0265-portabilidade-indireto_multiplo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9823275258245243, "cadastro_atualizacao": 0.007500163213449836, "cancelamento_linha": 0.001673512618956424, "sem_correspondencia": 0.008498798343069398}, "confidence": 0.9823275258245243, "input_tokens": 217, "latency_ms": 77.24693500006197} +{"id": "g0265-portabilidade-indireto_multiplo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.3984176259049409, "cancelamento_linha": 0.015448327830659449, "cadastro_atualizacao": 0.006439821140144408, "sem_correspondencia": 0.5796942251242553}, "confidence": 0.5796942251242553, "input_tokens": 217, "latency_ms": 76.5152730000409} +{"id": "g0265-portabilidade-indireto_multiplo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_cobranca": 0.009123469101668731, "cancelamento_linha": 0.0010896429957019985, "portabilidade": 0.9306191485045374, "recarga_realizar": 0.0003537552870943975, "internet_consumo": 0.0004542307799168753, "cadastro_atualizacao": 0.0003121879451337301, "troca_numero": 0.011714766214907928, "sem_correspondencia": 0.04633279917103874}, "confidence": 0.9306191485045374, "input_tokens": 299, "latency_ms": 106.37977999999748} +{"id": "g0265-portabilidade-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"reclamacao_atendimento": 0.007033111522578711, "plano_nova_linha": 0.0005773129496526002, "cadastro_atualizacao": 0.4930591833706222, "troca_numero": 0.4930591833706222, "cancelamento_linha": 0.001222171524005267, "marketplace_compra": 0.00012101136819697344, "conta_vencimento": 9.4243748312345e-05, "sem_correspondencia": 0.0048337821460095985}, "confidence": 0.4930591833706222, "input_tokens": 308, "latency_ms": 108.15122299993618} +{"id": "g0265-portabilidade-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"atendimento_humano": 0.002740095227704683, "cadastro_atualizacao": 0.015768159329859897, "negociacao_divida": 0.00019849183254563917, "desconto_retencao": 0.00010624502183773103, "cancelamento_linha": 0.0008895786764711644, "troca_numero": 0.975541473649181, "vas_contratacao": 9.376090268683032e-05, "conta_debito_automatico_digital": 5.018659471138283e-05, "conta_pagamento_confirmacao": 3.6717297054458554e-05, "seguranca_perda_roubo": 3.6717297054458554e-05, "parceiros_ofertas": 2.092088523217379e-05, "sem_correspondencia": 0.004517653285660622}, "confidence": 0.975541473649181, "input_tokens": 399, "latency_ms": 142.70727500002067} +{"id": "g0265-portabilidade-indireto_multiplo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.11098743838491382, "portabilidade": 0.1614857699805162, "cancelamento_linha": 0.0037977812977637256, "sem_correspondencia": 0.7237290103368063}, "confidence": 0.7237290103368063, "input_tokens": 219, "latency_ms": 76.76710099997308} +{"id": "g0265-portabilidade-indireto_multiplo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_duvida": 0.003569879911087514, "cancelamento_linha": 0.003569879911087514, "troca_numero": 0.0006203521097942017, "cadastro_atualizacao": 0.00033205055647321394, "conta_segunda_via": 0.0004831307088877224, "portabilidade": 0.9898287584204774, "vas_cancelamento": 0.00010780103244674194, "sem_correspondencia": 0.001488147349745675}, "confidence": 0.9898287584204774, "input_tokens": 313, "latency_ms": 108.35883699996884} +{"id": "g0269-cancelamento_linha-regionalismo-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.0005527140885458695, "troca_numero": 4.0038474283670536e-05, "cadastro_atualizacao": 2.1431050940798345e-05, "cancelamento_linha": 0.9993305151583561, "portabilidade": 3.1181995125106916e-05, "reclamacao_atendimento": 6.140098896293816e-06, "vas_cancelamento": 5.768089110145016e-06, "sem_correspondencia": 1.2211044742000387e-05}, "confidence": 0.9993305151583561, "input_tokens": 308, "latency_ms": 109.25822199999402} +{"id": "g0269-cancelamento_linha-regionalismo-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_pagamento_confirmacao": 0.01977059526729839, "conta_debito_automatico_digital": 0.01977059526729839, "vas_consulta": 0.000526868517675924, "suporte_sem_sinal": 0.0001509503576287701, "negociacao_divida": 0.00046495983491834006, "roaming_pacote": 0.00011756025672619475, "cancelamento_linha": 0.9526006267996645, "desconto_retencao": 0.0004103256141416799, "troca_numero": 5.21670476946901e-05, "recarga_saldo": 9.155601999643587e-05, "vas_cancelamento": 0.0005970202457740851, "recarga_realizar": 9.155601999643587e-05, "cadastro_atualizacao": 0.00013321322305142653, "portabilidade": 5.21670476946901e-05, "roaming_cobranca": 0.00017104916423692503, "sem_correspondencia": 0.00499878931620296}, "confidence": 0.9526006267996645, "input_tokens": 497, "latency_ms": 163.49375299989788} +{"id": "g0269-cancelamento_linha-regionalismo-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.074883007096774, "cancelamento_linha": 0.9122617817157647, "portabilidade": 0.0013715301168870314, "sem_correspondencia": 0.01148368107057432}, "confidence": 0.9122617817157647, "input_tokens": 210, "latency_ms": 76.09930299997814} +{"id": "g0269-cancelamento_linha-regionalismo-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.0024717683026840892, "negociacao_religacao": 4.527201564858118e-05, "portabilidade": 6.587039409114648e-05, "troca_numero": 6.522052229232857e-06, "internet_problema_conexao": 3.5257881238335916e-05, "vas_contratacao": 3.4910029930946444e-06, "plano_consulta": 4.210953411089943e-06, "desconto_retencao": 2.718795864726727e-06, "cadastro_atualizacao": 1.21847977114261e-05, "fidelidade_pontos": 1.21847977114261e-05, "cancelamento_linha": 0.9971825041454278, "sem_correspondencia": 0.00015801486098912762}, "confidence": 0.9971825041454278, "input_tokens": 399, "latency_ms": 142.74710300003335} +{"id": "g0269-cancelamento_linha-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.121645829465883, "marketplace_pedido": 0.018654992144564307, "negociacao_divida": 0.0022280210848176526, "desconto_retencao": 0.29181317491984154, "vas_cancelamento": 0.030756882353486975, "portabilidade": 0.2005600665323617, "troca_numero": 0.0036733857541072384, "sem_correspondencia": 0.3306676477449376}, "confidence": 0.3306676477449376, "input_tokens": 313, "latency_ms": 108.6339290000069} +{"id": "g0269-cancelamento_linha-regionalismo-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.004067503480059835, "vas_cancelamento": 0.00015771422529209261, "plano_consulta": 5.1202312378588513e-05, "desconto_retencao": 3.105577230579762e-05, "troca_numero": 0.00015771422529209261, "cadastro_atualizacao": 2.0051113626318375e-05, "cancelamento_linha": 0.9952852860272821, "sem_correspondencia": 0.00022947284376315552}, "confidence": 0.9952852860272821, "input_tokens": 304, "latency_ms": 107.13194300001305} +{"id": "g0269-cancelamento_linha-regionalismo-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.0011679308639027841, "vas_consulta": 8.460462801392108e-05, "cancelamento_linha": 0.9974815883409108, "cadastro_atualizacao": 5.1315300844025506e-05, "vas_cancelamento": 0.0002029559518978719, "roaming_cobranca": 1.4702079844137069e-05, "portabilidade": 1.8877844198044544e-05, "recarga_realizar": 7.392670007482208e-06, "desconto_retencao": 3.112430327427904e-05, "troca_numero": 1.2188452288602793e-05, "suporte_sem_sinal": 1.773409343740063e-05, "sem_correspondencia": 0.0009095854713807506}, "confidence": 0.9974815883409108, "input_tokens": 390, "latency_ms": 140.782296999987} +{"id": "g0269-cancelamento_linha-regionalismo-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.005219443079826141, "vas_cancelamento": 3.516833083661195e-05, "cancelamento_linha": 0.9946497911546869, "sem_correspondencia": 9.559743465039817e-05}, "confidence": 0.9946497911546869, "input_tokens": 209, "latency_ms": 75.92047599996476} +{"id": "g0269-cancelamento_linha-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.04911723919180063, "troca_numero": 0.002445403345682904, "conta_debito_automatico_digital": 0.04911723919180063, "recarga_realizar": 0.0003750147489996789, "negociacao_religacao": 0.0004815284693483615, "roaming_pacote": 0.00015632940567723505, "internet_problema_conexao": 0.00022745794311274288, "vas_cancelamento": 0.3202846324597211, "seguranca_fraude": 0.0005456432401497325, "portabilidade": 0.0002920617801842763, "cadastro_atualizacao": 0.00018856925800188491, "marketplace_compra": 0.001019395777609957, "beneficios_consulta": 0.0019044820405432791, "desconto_retencao": 0.007532372587773006, "vas_consulta": 0.038252544344879826, "sem_correspondencia": 0.5280600862147149}, "confidence": 0.5280600862147149, "input_tokens": 504, "latency_ms": 164.18727999996463} +{"id": "g0269-cancelamento_linha-regionalismo-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.002163704508489696, "portabilidade": 0.007552070793235446, "cancelamento_linha": 0.9891260771321677, "sem_correspondencia": 0.0011581475661071744}, "confidence": 0.9891260771321677, "input_tokens": 210, "latency_ms": 77.27868999995735} +{"id": "g0269-cancelamento_linha-regionalismo-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9999454639024304, "portabilidade": 3.535557259029379e-05, "vas_cancelamento": 1.0782840417952638e-05, "sem_correspondencia": 8.39768456123551e-06}, "confidence": 0.9999454639024304, "input_tokens": 212, "latency_ms": 76.96759899999961} +{"id": "g0269-cancelamento_linha-regionalismo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.0010319444331014119, "portabilidade": 9.598578433871551e-05, "cadastro_atualizacao": 4.0012827919862695e-05, "suporte_configuracao": 2.141732343147024e-05, "vas_cancelamento": 4.534047406022153e-05, "desconto_retencao": 1.667982825972257e-05, "cancelamento_linha": 0.9986904010077906, "sem_correspondencia": 5.821832109799568e-05}, "confidence": 0.9986904010077906, "input_tokens": 303, "latency_ms": 107.13813600000321} +{"id": "g0270-cancelamento_linha-emocional-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0004304477873602075, "internet_pacote_adicional": 6.601130615909744e-05, "desconto_retencao": 2.0132310918634937e-05, "cancelamento_linha": 0.9993157090658237, "vas_consulta": 2.4284202420805754e-05, "parceiros_ofertas": 4.781842979678605e-06, "conta_debito_automatico_digital": 8.392395790337846e-06, "troca_numero": 5.418537975231276e-06, "vas_cancelamento": 1.891255586158803e-05, "portabilidade": 6.140007924517173e-06, "conta_pagamento_confirmacao": 3.7241030570981983e-06, "sem_correspondencia": 9.604588372922037e-05}, "confidence": 0.9993157090658237, "input_tokens": 394, "latency_ms": 142.1262229999911} +{"id": "g0270-cancelamento_linha-emocional-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"recarga_saldo": 0.002794810509140039, "atendimento_humano": 0.0005503308192330516, "troca_numero": 0.00010836656353167668, "recarga_realizar": 0.0002599578719482551, "portabilidade": 0.0002599578719482551, "cancelamento_linha": 0.9950214631557098, "cadastro_atualizacao": 2.5739314932603845e-05, "vas_consulta": 1.3777262479925712e-05, "reclamacao_atendimento": 6.996671205828159e-05, "desconto_retencao": 2.739935812209851e-05, "roaming_duvida": 5.743217463022768e-06, "plano_consulta": 2.1338641561144177e-05, "vas_cancelamento": 7.928267153501384e-05, "suporte_sem_sinal": 2.004579862523338e-05, "fidelidade_pontos": 3.5181472229704194e-05, "sem_correspondencia": 0.0007066387594818252}, "confidence": 0.9950214631557098, "input_tokens": 497, "latency_ms": 162.77079400003913} +{"id": "g0270-cancelamento_linha-emocional-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9358894455422532, "portabilidade": 0.03202437577420435, "vas_cancelamento": 0.0038247662556020515, "sem_correspondencia": 0.028261412427940488}, "confidence": 0.9358894455422532, "input_tokens": 209, "latency_ms": 75.73590699996657} +{"id": "g0270-cancelamento_linha-emocional-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9888386709079705, "portabilidade": 0.004579231525549837, "vas_cancelamento": 0.0007022478987759465, "sem_correspondencia": 0.005879849667703772}, "confidence": 0.9888386709079705, "input_tokens": 206, "latency_ms": 75.72810199997093} +{"id": "g0270-cancelamento_linha-emocional-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.010982048252677897, "portabilidade": 0.00013824358551798314, "cadastro_atualizacao": 6.530164592968735e-05, "troca_numero": 2.7221776010580314e-05, "conta_segunda_via": 7.399645906794284e-05, "desconto_retencao": 1.8709234801721133e-05, "cancelamento_linha": 0.9885724795099724, "sem_correspondencia": 0.00012199953602180874}, "confidence": 0.9885724795099724, "input_tokens": 299, "latency_ms": 107.06765200006885} +{"id": "g0270-cancelamento_linha-emocional-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.8058767203030442, "cancelamento_linha": 0.1400403756219714, "portabilidade": 0.002564928949734721, "sem_correspondencia": 0.05151797512524971}, "confidence": 0.8058767203030442, "input_tokens": 206, "latency_ms": 75.28899099997943} +{"id": "g0270-cancelamento_linha-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.040454055902685304, "negociacao_divida": 0.005474861113659678, "troca_numero": 0.00044940396698079174, "recarga_saldo": 0.0007409418794982494, "fidelidade_resgate": 0.0005770461159636351, "vas_cancelamento": 0.00044940396698079174, "cadastro_atualizacao": 0.00044940396698079174, "desconto_retencao": 0.001384261671064837, "portabilidade": 0.0008395971445658682, "fidelidade_pontos": 0.001384261671064837, "conta_explicacao": 0.0010780640734010267, "suporte_sem_sinal": 0.013133509063459394, "roaming_duvida": 0.0033206711231030476, "suporte_configuracao": 0.0015685739712068202, "conta_pagamento_confirmacao": 0.007965875916601877, "sem_correspondencia": 0.920730068452783}, "confidence": 0.920730068452783, "input_tokens": 521, "latency_ms": 183.96693700003652} +{"id": "g0270-cancelamento_linha-emocional-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 0.003545227020031432, "portabilidade": 0.003128651864136954, "desconto_retencao": 0.0002266387808828389, "vas_cancelamento": 0.00017650646002590349, "cadastro_atualizacao": 0.00017650646002590349, "cancelamento_linha": 0.9829931949972577, "conta_pagamento_confirmacao": 3.9383914692812275e-05, "plano_consulta": 1.860364401688993e-05, "recarga_nao_creditada": 1.980347597165972e-05, "troca_numero": 2.1080690439144745e-05, "negociacao_divida": 1.7476506205398165e-05, "sem_correspondencia": 0.009636926186313455}, "confidence": 0.9829931949972577, "input_tokens": 404, "latency_ms": 144.1209050000225} +{"id": "g0270-cancelamento_linha-emocional-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.0005521176474399659, "recarga_saldo": 6.594104946619333e-05, "vas_cancelamento": 0.0002608019098286956, "cadastro_atualizacao": 2.140792440939865e-05, "marketplace_pedido": 5.81927719070932e-05, "negociacao_religacao": 8.383463654192101e-06, "portabilidade": 1.6672508293973113e-05, "desconto_retencao": 2.7488319060197775e-05, "cancelamento_linha": 0.9982521243411573, "troca_numero": 2.140792440939865e-05, "roaming_pacote": 6.52904805873547e-06, "sem_correspondencia": 0.0007089330923147576}, "confidence": 0.9982521243411573, "input_tokens": 394, "latency_ms": 143.41857399995206} +{"id": "g0270-cancelamento_linha-emocional-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0006259782241844281, "troca_numero": 2.1419796935669365e-05, "cancelamento_linha": 0.9988057405789758, "conta_pagamento_confirmacao": 1.0770550292979752e-05, "portabilidade": 1.8902904449719224e-05, "bonus_nao_recebido": 3.962264022890306e-06, "vas_cancelamento": 1.0117995638914689e-05, "desconto_retencao": 2.5582299276973776e-06, "roaming_duvida": 4.779402720602751e-06, "conta_explicacao": 2.1208471010616663e-06, "seguranca_perda_roubo": 6.1368745698404736e-06, "sem_correspondencia": 0.00048751233118048}, "confidence": 0.9988057405789758, "input_tokens": 406, "latency_ms": 143.9330890000292} +{"id": "g0270-cancelamento_linha-emocional-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.01067240398013479, "cancelamento_linha": 0.960699190372005, "portabilidade": 0.0012746368858890507, "cadastro_atualizacao": 0.00041381400998984357, "conta_vencimento": 0.000602095831783953, "vas_cancelamento": 0.00032227867502600835, "troca_numero": 0.00041381400998984357, "sem_correspondencia": 0.025601766235181473}, "confidence": 0.960699190372005, "input_tokens": 295, "latency_ms": 106.47906099995907} +{"id": "g0270-cancelamento_linha-emocional-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0019263620174785822, "vas_cancelamento": 3.528255108111115e-05, "cancelamento_linha": 0.9978802300078864, "sem_correspondencia": 0.00015812542355386031}, "confidence": 0.9978802300078864, "input_tokens": 203, "latency_ms": 76.01544900001045} +{"id": "g0271-cancelamento_linha-longo_contexto-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 222, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0017006131357156858, "vas_cancelamento": 2.4257943556565236e-05, "cancelamento_linha": 0.9982351343332027, "sem_correspondencia": 3.9994587525152224e-05}, "confidence": 0.9982351343332027, "input_tokens": 247, "latency_ms": 79.60287200000948} +{"id": "g0271-cancelamento_linha-longo_contexto-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_consulta": 0.00013978582975554527, "fidelidade_resgate": 4.0049310758045614e-05, "internet_pacote_adicional": 1.07791257596484e-05, "portabilidade": 1.669503656933111e-05, "negociacao_religacao": 4.5381814531871996e-05, "desconto_retencao": 3.119043457983596e-05, "beneficios_consulta": 3.7251661833987426e-06, "roaming_duvida": 3.2874476184622693e-06, "vas_cancelamento": 3.534339269462317e-05, "roaming_pacote": 1.3840671445062104e-05, "suporte_chip_esim": 5.769650252295249e-06, "cancelamento_linha": 0.9996009854925407, "recarga_nao_creditada": 7.408377569345939e-06, "troca_numero": 3.499469773835799e-06, "cadastro_atualizacao": 1.4733318060971252e-05, "sem_correspondencia": 2.7525461906972694e-05}, "confidence": 0.9996009854925407, "input_tokens": 523, "latency_ms": 186.33703000000423} +{"id": "g0271-cancelamento_linha-longo_contexto-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 212, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 0.0027934289547224033, "bonus_nao_recebido": 0.0002944252456964005, "cadastro_atualizacao": 6.993212552019056e-05, "plano_troca": 4.515157379208142e-05, "internet_pacote_adicional": 8.979462661092213e-05, "cancelamento_linha": 0.9945295957129727, "portabilidade": 4.515157379208142e-05, "roaming_duvida": 1.661033573464205e-05, "conta_debito_automatico_digital": 2.1328093262997043e-05, "marketplace_compra": 1.0074677891180774e-05, "troca_numero": 1.3770451986770692e-05, "vas_cancelamento": 0.00015759447760351004, "fidelidade_pontos": 5.797576835248465e-05, "desconto_retencao": 0.00015759447760351004, "conta_pagamento_confirmacao": 0.00037804949878871133, "sem_correspondencia": 0.0013195224056691576}, "confidence": 0.9945295957129727, "input_tokens": 549, "latency_ms": 188.6002160000544} +{"id": "g0271-cancelamento_linha-longo_contexto-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0011692539019277372, "bonus_nao_recebido": 0.0001232384545791177, "vas_cancelamento": 2.1415632236951842e-05, "cancelamento_linha": 0.9986115405592773, "troca_numero": 2.0118124671801938e-05, "cadastro_atualizacao": 6.1356813636804265e-06, "desconto_retencao": 1.2989237548841541e-05, "sem_correspondencia": 3.5308408394553874e-05}, "confidence": 0.9986115405592773, "input_tokens": 339, "latency_ms": 117.19626900003277} +{"id": "g0271-cancelamento_linha-longo_contexto-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.0010315430323417862, "cancelamento_linha": 0.998301935240898, "portabilidade": 0.00017925530056886227, "sem_correspondencia": 0.0004872664261913026}, "confidence": 0.998301935240898, "input_tokens": 238, "latency_ms": 78.61324999998942} +{"id": "g0271-cancelamento_linha-longo_contexto-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.0011680387888676506, "troca_numero": 0.0002953264552615624, "desconto_retencao": 0.00010864453132476653, "portabilidade": 0.00037920667477614125, "cadastro_atualizacao": 0.0002606246820196169, "cancelamento_linha": 0.9975737626028504, "vas_cancelamento": 3.5271715159576966e-05, "sem_correspondencia": 0.00017912454974038894}, "confidence": 0.9975737626028504, "input_tokens": 327, "latency_ms": 115.74018099997829} +{"id": "g0271-cancelamento_linha-longo_contexto-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 201, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9990138645753399, "cadastro_atualizacao": 0.00010880137105905622, "portabilidade": 3.532263356629394e-05, "desconto_retencao": 3.318254338515028e-05, "vas_contratacao": 3.1172114713385064e-05, "troca_numero": 1.2207175517176226e-05, "vas_cancelamento": 0.00043031777009751776, "sem_correspondencia": 0.00033513181632148763}, "confidence": 0.9990138645753399, "input_tokens": 333, "latency_ms": 116.31309500000953} +{"id": "g0271-cancelamento_linha-longo_contexto-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 202, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0003353027362645483, "conta_segunda_via": 3.5340648395754694e-05, "troca_numero": 6.537362613878531e-06, "desconto_retencao": 4.782836660405004e-06, "beneficios_consulta": 4.537829078237389e-05, "cancelamento_linha": 0.9995233697447514, "marketplace_compra": 3.72487693642604e-06, "vas_consulta": 1.552759722772454e-06, "roaming_cobranca": 1.552759722772454e-06, "portabilidade": 9.999998265325467e-07, "internet_pacote_adicional": 9.999998265325467e-07, "negociacao_divida": 4.220838538375466e-06, "conta_contestacao": 4.782836660405004e-06, "vas_cancelamento": 6.141283835825942e-06, "internet_consumo": 1.1473428699725669e-05, "sem_correspondencia": 1.3839596762183928e-05}, "confidence": 0.9995233697447514, "input_tokens": 530, "latency_ms": 185.23696400006884} +{"id": "g0271-cancelamento_linha-longo_contexto-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 203, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9998854967351922, "desconto_retencao": 5.143896957525412e-05, "plano_nova_linha": 1.0128933669840859e-05, "troca_numero": 3.288383307622899e-06, "portabilidade": 1.0782193766292133e-05, "vas_cancelamento": 2.4298048734812725e-05, "cadastro_atualizacao": 3.0891502347187355e-06, "sem_correspondencia": 1.1477585519196662e-05}, "confidence": 0.9998854967351922, "input_tokens": 331, "latency_ms": 116.77563099999588} +{"id": "g0271-cancelamento_linha-longo_contexto-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["reclamacao_atendimento", "seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 191, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_debito_automatico_digital": 0.005183131687196829, "conta_segunda_via": 0.0007014605949394449, "cadastro_atualizacao": 0.00033134652311520685, "negociacao_divida": 0.00017735701329744626, "marketplace_pedido": 0.0002277309129017467, "vas_cancelamento": 0.0011565130034346296, "recarga_realizar": 6.945400433787181e-05, "troca_numero": 0.0001218955737577227, "portabilidade": 0.00033134652311520685, "cancelamento_linha": 0.9877300645587824, "beneficios_consulta": 7.393340276732153e-05, "desconto_retencao": 0.0005462980606325733, "bonus_nao_recebido": 0.0001218955737577227, "seguranca_perda_roubo": 0.0001218955737577227, "internet_problema_conexao": 0.00033134652311520685, "sem_correspondencia": 0.0027743304710910184}, "confidence": 0.9877300645587824, "input_tokens": 535, "latency_ms": 186.16971900007684} +{"id": "g0271-cancelamento_linha-longo_contexto-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 196, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.002181884650875979, "recarga_nao_creditada": 3.112291302255013e-05, "cancelamento_linha": 0.9974370331105328, "suporte_chip_esim": 1.665889488412247e-05, "portabilidade": 2.0094462931152946e-05, "suporte_sem_sinal": 3.956834358101906e-06, "roaming_duvida": 6.128464940504774e-06, "fidelidade_pontos": 1.8690762055038031e-06, "cadastro_atualizacao": 5.40835132759375e-06, "desconto_retencao": 2.894881857540408e-06, "troca_numero": 3.081585696573604e-06, "roaming_pacote": 9.491952183970823e-06, "fidelidade_resgate": 2.2770009585644646e-05, "conta_debito_automatico_digital": 9.491952183970823e-06, "vas_cancelamento": 0.00013948321913024518, "sem_correspondencia": 0.00010862964028395531}, "confidence": 0.9974370331105328, "input_tokens": 533, "latency_ms": 188.35006099993734} +{"id": "g0271-cancelamento_linha-longo_contexto-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 214, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0011694334955445849, "cadastro_atualizacao": 2.5836151154492858e-05, "atendimento_humano": 1.4720995184982038e-05, "troca_numero": 5.08743980465996e-06, "cancelamento_linha": 0.9987649240614397, "vas_cancelamento": 6.532402015052307e-06, "plano_troca": 4.489649869697994e-06, "internet_consumo": 9.99999033576839e-07, "fidelidade_resgate": 1.7581721507824922e-06, "desconto_retencao": 9.99999033576839e-07, "suporte_chip_esim": 9.99999033576839e-07, "sem_correspondencia": 4.217635735053115e-06}, "confidence": 0.9987649240614397, "input_tokens": 440, "latency_ms": 148.78169900009652} +{"id": "g0274-troca_numero-informal_abreviado-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_contratacao": 0.004703147293528218, "internet_problema_conexao": 0.0002653334138185008, "troca_numero": 0.8962612297389774, "desconto_retencao": 0.000182360810622464, "bonus_nao_recebido": 9.169677416535348e-05, "vas_consulta": 5.561690492803222e-05, "marketplace_pedido": 3.373335803717419e-05, "recarga_nao_creditada": 5.920388711805168e-05, "seguranca_fraude": 0.000182360810622464, "portabilidade": 0.00878663591834239, "cancelamento_linha": 0.00013341801915877342, "negociacao_divida": 0.0002066418704568575, "fidelidade_resgate": 0.0003006621474153743, "internet_consumo": 4.331448910995937e-05, "cadastro_atualizacao": 0.08336528048349211, "sem_correspondencia": 0.00532936408020693}, "confidence": 0.8962612297389774, "input_tokens": 503, "latency_ms": 164.29220200006966} +{"id": "g0274-troca_numero-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 0.05910846350712124, "plano_consulta": 0.0025970446376939855, "suporte_configuracao": 0.0007440657463593614, "cadastro_atualizacao": 0.8159671695084949, "portabilidade": 0.0669786639862514, "conta_pagamento_confirmacao": 0.0017849209360286612, "cancelamento_linha": 0.0006566357164814316, "sem_correspondencia": 0.05216303596156909}, "confidence": 0.8159671695084949, "input_tokens": 309, "latency_ms": 108.28398800003924} +{"id": "g0274-troca_numero-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.36979800442277433, "seguranca_fraude": 0.32634559348506287, "roaming_duvida": 0.002198899312287445, "suporte_chip_esim": 0.01265379186675649, "beneficios_consulta": 0.0006299952007829261, "internet_problema_conexao": 0.00043298894718787103, "plano_troca": 0.0008089298501965741, "portabilidade": 0.10594890213645064, "internet_consumo": 0.0008089298501965741, "cancelamento_linha": 0.0046550698806421195, "plano_nova_linha": 0.0010386864879698085, "sem_correspondencia": 0.1746802085596924}, "confidence": 0.36979800442277433, "input_tokens": 419, "latency_ms": 144.2957709999746} +{"id": "g0274-troca_numero-informal_abreviado-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.015544084892566886, "cadastro_atualizacao": 0.0064797386223696225, "vas_cancelamento": 0.0003655618380676187, "conta_segunda_via": 9.242850737865689e-05, "internet_consumo": 0.00022172446280891561, "troca_numero": 0.9616784791048534, "vas_contratacao": 0.00012633479073121044, "internet_pacote_adicional": 7.662592396685854e-05, "suporte_sem_sinal": 0.00014315607268559235, "negociacao_divida": 4.947341489537792e-05, "desconto_retencao": 3.619552355482007e-05, "marketplace_pedido": 0.0002512467320389958, "conta_pagamento_confirmacao": 0.00022172446280891561, "cancelamento_linha": 0.00022172446280891561, "conta_explicacao": 0.0007738944172621086, "sem_correspondencia": 0.013717606771202281}, "confidence": 0.9616784791048534, "input_tokens": 509, "latency_ms": 165.2063349999935} +{"id": "g0274-troca_numero-informal_abreviado-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.735361192803622, "cancelamento_linha": 0.0018227781572979478, "plano_troca": 0.00024668619819542874, "suporte_configuracao": 0.0001405575588299237, "portabilidade": 0.022205983892984456, "cadastro_atualizacao": 0.23873682564327503, "vas_cancelamento": 6.639468952618344e-05, "sem_correspondencia": 0.0014195810562690943}, "confidence": 0.735361192803622, "input_tokens": 306, "latency_ms": 108.14221100008581} +{"id": "g0274-troca_numero-informal_abreviado-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.6803648812418294, "plano_consulta": 0.0035702272324733574, "seguranca_fraude": 0.0002930620974645815, "cancelamento_linha": 0.00025862639327743804, "internet_consumo": 0.0001300455174366273, "cadastro_atualizacao": 0.17202318157292848, "vas_cancelamento": 6.142915277096116e-05, "conta_segunda_via": 7.887659348350833e-05, "suporte_configuracao": 0.00020141843760740184, "portabilidade": 0.13397178851543118, "plano_nova_linha": 0.0014882921348400551, "sem_correspondencia": 0.00755817111045712}, "confidence": 0.6803648812418294, "input_tokens": 408, "latency_ms": 143.6744100000169} +{"id": "g0274-troca_numero-informal_abreviado-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_contestacao": 0.001694834670371323, "bonus_nao_recebido": 0.0002945181041669601, "cadastro_atualizacao": 0.0019204992849352893, "troca_numero": 0.9948432593628602, "seguranca_perda_roubo": 0.00020241913540379442, "portabilidade": 0.0005502322575005255, "cancelamento_linha": 6.571587174938575e-05, "sem_correspondencia": 0.00042852131301255605}, "confidence": 0.9948432593628602, "input_tokens": 303, "latency_ms": 108.12518699992779} +{"id": "g0274-troca_numero-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"suporte_sem_sinal": 0.02808241870332693, "cadastro_atualizacao": 0.7242551240557417, "suporte_configuracao": 0.000960927525668184, "vas_cancelamento": 0.0005143474400923708, "portabilidade": 0.04085967811505429, "beneficios_consulta": 0.000960927525668184, "cancelamento_linha": 0.00040057418911471093, "suporte_chip_esim": 0.019300745297315677, "conta_explicacao": 0.0005143474400923708, "vas_consulta": 0.000960927525668184, "internet_pacote_adicional": 6.96093564869277e-05, "sem_correspondencia": 0.18312037282577023}, "confidence": 0.7242551240557417, "input_tokens": 411, "latency_ms": 144.31582200006687} +{"id": "g0274-troca_numero-informal_abreviado-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.04659393218690526, "troca_numero": 0.9358641453365878, "cadastro_atualizacao": 0.0071454109256977, "sem_correspondencia": 0.010396511550809248}, "confidence": 0.9358641453365878, "input_tokens": 201, "latency_ms": 74.91236999999273} +{"id": "g0274-troca_numero-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"seguranca_fraude": 0.015055283232245618, "vas_consulta": 0.0012358129034012882, "marketplace_pedido": 0.00045463016029572356, "cadastro_atualizacao": 0.9314373912228341, "internet_problema_conexao": 0.0002147520815909859, "roaming_duvida": 9.529565854031256e-05, "internet_pacote_adicional": 8.409812349158509e-05, "parceiros_ofertas": 0.0001475968032755287, "portabilidade": 0.02812697203664, "negociacao_divida": 0.0002757471310494255, "plano_nova_linha": 0.0005151634628566225, "cancelamento_linha": 0.0009624520568986697, "conta_explicacao": 0.0012358129034012882, "desconto_retencao": 0.00031246243498627194, "conta_vencimento": 0.0005151634628566225, "sem_correspondencia": 0.01933136632563615}, "confidence": 0.9314373912228341, "input_tokens": 498, "latency_ms": 164.0397840000105} +{"id": "g0274-troca_numero-informal_abreviado-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9609531342270812, "portabilidade": 0.03288200803894855, "cadastro_atualizacao": 0.003465738149342167, "sem_correspondencia": 0.002699119584628121}, "confidence": 0.9609531342270812, "input_tokens": 205, "latency_ms": 76.26669800004038} +{"id": "g0274-troca_numero-informal_abreviado-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.016621078097111365, "fidelidade_resgate": 0.0010625499736979828, "internet_problema_conexao": 0.0003908902905407446, "suporte_chip_esim": 0.016621078097111365, "bonus_nao_recebido": 0.0001846434990426652, "plano_nova_linha": 8.193505602414114e-05, "fidelidade_pontos": 4.96961235839139e-05, "marketplace_pedido": 8.193505602414114e-05, "vas_cancelamento": 0.0003908902905407446, "troca_numero": 0.907480115658694, "conta_pagamento_confirmacao": 9.883254306432179e-05, "negociacao_religacao": 0.000501913068190772, "cancelamento_linha": 0.0008275147515684896, "beneficios_consulta": 0.0003449594706525997, "portabilidade": 0.010081193463376159, "sem_correspondencia": 0.04518077456077648}, "confidence": 0.907480115658694, "input_tokens": 510, "latency_ms": 163.9637869999433} +{"id": "g0275-troca_numero-erros_digitacao-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.04544226873587357, "troca_numero": 0.9127323665678052, "cancelamento_linha": 0.0015549489279546443, "vas_contratacao": 0.0012109954427271187, "portabilidade": 0.006968797615348221, "conta_contestacao": 0.0006481991506041045, "parceiros_ofertas": 0.00021043945358320906, "sem_correspondencia": 0.031231984106104088}, "confidence": 0.9127323665678052, "input_tokens": 302, "latency_ms": 108.9610479999692} +{"id": "g0275-troca_numero-erros_digitacao-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.04100348482624831, "cadastro_atualizacao": 0.003813918196970677, "troca_numero": 0.9332350131144266, "sem_correspondencia": 0.02194758386235441}, "confidence": 0.9332350131144266, "input_tokens": 205, "latency_ms": 75.20986299994092} +{"id": "g0275-troca_numero-erros_digitacao-02-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.028080899062107437, "cancelamento_linha": 0.002611930482838123, "conta_debito_automatico_digital": 0.00035348635168923993, "seguranca_fraude": 0.0001892076095671487, "recarga_realizar": 0.00027529544750063404, "troca_numero": 0.9299116638481069, "beneficios_consulta": 0.00011476021625341309, "conta_pagamento_confirmacao": 8.396036779229344e-05, "negociacao_religacao": 0.00021440031008948662, "portabilidade": 0.006265695504839925, "negociacao_divida": 7.887346626270428e-05, "sem_correspondencia": 0.03181982733295274}, "confidence": 0.9299116638481069, "input_tokens": 404, "latency_ms": 144.24377599993932} +{"id": "g0275-troca_numero-erros_digitacao-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9969644648454744, "portabilidade": 0.0021808509119934285, "cadastro_atualizacao": 0.0006248242475230375, "sem_correspondencia": 0.000229859995009142}, "confidence": 0.9969644648454744, "input_tokens": 200, "latency_ms": 74.71021399999245} +{"id": "g0275-troca_numero-erros_digitacao-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_explicacao": 0.00033486055334630083, "parceiros_ofertas": 2.9259789062659385e-05, "portabilidade": 0.0002955134011258742, "conta_pagamento_confirmacao": 1.3821345693457658e-05, "troca_numero": 0.9982052410428681, "plano_consulta": 1.8891539691896986e-05, "seguranca_perda_roubo": 1.1458298032313676e-05, "cancelamento_linha": 6.133184973172554e-06, "marketplace_compra": 2.2787546634503257e-05, "cadastro_atualizacao": 0.00013959064657860187, "negociacao_religacao": 1.2197294764027321e-05, "sem_correspondencia": 0.0009102453572289903}, "confidence": 0.9982052410428681, "input_tokens": 402, "latency_ms": 142.8152590000309} +{"id": "g0275-troca_numero-erros_digitacao-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.26053296591824626, "troca_numero": 0.29522252730317294, "cadastro_atualizacao": 0.014698264150576647, "sem_correspondencia": 0.4295462426280041}, "confidence": 0.4295462426280041, "input_tokens": 201, "latency_ms": 74.84070999998949} +{"id": "g0275-troca_numero-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.010791115786034335, "negociacao_religacao": 0.001288814989235936, "conta_pagamento_confirmacao": 0.00032586346094551274, "conta_vencimento": 0.00028757349494991125, "portabilidade": 0.002407823393518091, "roaming_duvida": 0.001288814989235936, "marketplace_pedido": 0.00019764617994352378, "marketplace_compra": 0.00019764617994352378, "atendimento_humano": 0.0007817058056688028, "conta_debito_automatico_digital": 0.0016548712035870797, "parceiros_ofertas": 0.00015392699971108814, "cadastro_atualizacao": 0.0027284213536231407, "plano_nova_linha": 0.0016548712035870797, "cancelamento_linha": 0.0008857887244469611, "seguranca_fraude": 0.0039698296449826405, "sem_correspondencia": 0.9713852865905864}, "confidence": 0.9713852865905864, "input_tokens": 506, "latency_ms": 164.22508100004052} +{"id": "g0275-troca_numero-erros_digitacao-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 0.0014963894787245083, "conta_vencimento": 0.00022947875889689674, "vas_contratacao": 0.00010839809026741358, "plano_troca": 7.450084528220939e-05, "suporte_configuracao": 0.0001787182371271573, "reclamacao_atendimento": 4.244930206973872e-05, "internet_problema_conexao": 4.810136097409086e-05, "troca_numero": 0.9953109415492207, "conta_contestacao": 3.5191707462248935e-05, "vas_consulta": 2.418688324115194e-05, "conta_segunda_via": 6.929658069687374e-06, "portabilidade": 0.00015771829070009556, "cancelamento_linha": 6.574676520148394e-05, "recarga_saldo": 2.740732932921927e-05, "cadastro_atualizacao": 0.0011653892978104583, "sem_correspondencia": 0.001028452445622966}, "confidence": 0.9953109415492207, "input_tokens": 508, "latency_ms": 163.8639619999367} +{"id": "g0275-troca_numero-erros_digitacao-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.11985296193614374, "troca_numero": 0.7815394858214032, "portabilidade": 0.005265971633157123, "sem_correspondencia": 0.09334158060929602}, "confidence": 0.7815394858214032, "input_tokens": 202, "latency_ms": 76.08844599997155} +{"id": "g0275-troca_numero-erros_digitacao-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.020685266358980495, "atendimento_humano": 0.004615506795392246, "cadastro_atualizacao": 0.0040731704507918085, "beneficios_consulta": 0.002180211034092163, "troca_numero": 0.8795599070433497, "portabilidade": 0.014216761797462863, "conta_vencimento": 0.0024705027606407603, "sem_correspondencia": 0.07219867375928993}, "confidence": 0.8795599070433497, "input_tokens": 284, "latency_ms": 105.94327700005124} +{"id": "g0275-troca_numero-erros_digitacao-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"internet_problema_conexao": 0.0010208498694495277, "negociacao_divida": 0.00020101725792528928, "suporte_configuracao": 0.00015655239788308188, "conta_vencimento": 7.395011651137112e-05, "seguranca_perda_roubo": 0.00012192313006305033, "cancelamento_linha": 7.395011651137112e-05, "reclamacao_atendimento": 3.9582645003022274e-05, "suporte_sem_sinal": 5.410306100214422e-05, "vas_contratacao": 4.2135506275029904e-05, "roaming_cobranca": 4.2135506275029904e-05, "portabilidade": 0.00013815700622401094, "fidelidade_resgate": 0.001156774450380204, "cadastro_atualizacao": 0.0066567773476929794, "bonus_nao_recebido": 0.00010759678463406066, "troca_numero": 0.9879533556135861, "sem_correspondencia": 0.002161139190583697}, "confidence": 0.9879533556135861, "input_tokens": 504, "latency_ms": 163.44994600001428} +{"id": "g0275-troca_numero-erros_digitacao-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.11039557206814768, "portabilidade": 0.02173817703106429, "troca_numero": 0.8157190750850847, "sem_correspondencia": 0.05214717581570316}, "confidence": 0.8157190750850847, "input_tokens": 202, "latency_ms": 75.83750699996017} +{"id": "g0278-troca_numero-longo_contexto-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 195, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.003993466632225186, "cadastro_atualizacao": 0.005810459664451908, "roaming_cobranca": 0.0004209082863502145, "troca_numero": 0.9771690666718695, "cancelamento_linha": 0.0011441473462336245, "portabilidade": 0.007460777891795176, "desconto_retencao": 0.0004769515735607543, "sem_correspondencia": 0.0035242219335136623}, "confidence": 0.9771690666718695, "input_tokens": 331, "latency_ms": 116.17233900005886} +{"id": "g0278-troca_numero-longo_contexto-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0073604470714998226, "cadastro_atualizacao": 0.025690484599780038, "cancelamento_linha": 0.00047053763880615786, "negociacao_religacao": 0.0002222662423777615, "atendimento_humano": 0.0007757854137647264, "troca_numero": 0.9640283224427388, "suporte_configuracao": 0.00032339547441909123, "sem_correspondencia": 0.0011287611166137061}, "confidence": 0.9640283224427388, "input_tokens": 316, "latency_ms": 109.80348800001138} +{"id": "g0278-troca_numero-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 176, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"parceiros_ofertas": 0.001889202733990357, "portabilidade": 0.5238235579808569, "reclamacao_atendimento": 0.0008923961828839252, "suporte_chip_esim": 0.46227266741894846, "cancelamento_linha": 0.001889202733990357, "cadastro_atualizacao": 0.001471312568612329, "negociacao_divida": 0.00028971862263443946, "sem_correspondencia": 0.007471941758083176}, "confidence": 0.5238235579808569, "input_tokens": 339, "latency_ms": 117.70969300005163} +{"id": "g0278-troca_numero-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"atendimento_humano": 0.014731035289825934, "negociacao_religacao": 0.0012091970114939665, "cadastro_atualizacao": 0.7097810288852124, "conta_contestacao": 0.0007334150611039802, "marketplace_pedido": 0.0009417235794391036, "cancelamento_linha": 0.008934824552588209, "internet_problema_conexao": 0.000571184223904142, "plano_troca": 0.011472541819168937, "portabilidade": 0.15837355464547476, "beneficios_consulta": 0.0007334150611039802, "roaming_duvida": 0.0001742013460503629, "conta_explicacao": 0.0009417235794391036, "bonus_nao_recebido": 0.0025598700934207235, "seguranca_perda_roubo": 0.00034644074414202783, "suporte_sem_sinal": 0.003724589008465046, "sem_correspondencia": 0.08477125509916718}, "confidence": 0.7097810288852124, "input_tokens": 530, "latency_ms": 184.68104400005814} +{"id": "g0278-troca_numero-longo_contexto-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9876376695295463, "cadastro_atualizacao": 0.004036249419384562, "portabilidade": 0.0031434342084882007, "sem_correspondencia": 0.005182646842580918}, "confidence": 0.9876376695295463, "input_tokens": 221, "latency_ms": 78.65960900005575} +{"id": "g0278-troca_numero-longo_contexto-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 135, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.037159250890505015, "cadastro_atualizacao": 0.0014408205168995425, "troca_numero": 0.9583497115343833, "sem_correspondencia": 0.003050217058212214}, "confidence": 0.9583497115343833, "input_tokens": 220, "latency_ms": 78.70881700000609} +{"id": "g0278-troca_numero-longo_contexto-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 138, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"fidelidade_pontos": 0.004965625817294574, "portabilidade": 0.022254390952757608, "cadastro_atualizacao": 0.007224942932370093, "plano_consulta": 0.0002472239520548752, "desconto_retencao": 0.00046187514900693813, "suporte_configuracao": 0.0001499489067366079, "troca_numero": 0.9462807825636617, "marketplace_compra": 9.094860932614292e-05, "cancelamento_linha": 0.00028014143883204907, "recarga_saldo": 0.0006720243764305974, "parceiros_ofertas": 4.035820074409094e-05, "sem_correspondencia": 0.01733173710078481}, "confidence": 0.9462807825636617, "input_tokens": 418, "latency_ms": 145.6586399999651} +{"id": "g0278-troca_numero-longo_contexto-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 132, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"parceiros_ofertas": 0.008737038869837219, "troca_numero": 0.030495262088406697, "portabilidade": 0.8912021932547327, "cancelamento_linha": 0.005299281949657289, "cadastro_atualizacao": 0.012712316544798664, "vas_cancelamento": 0.0005585402082285629, "marketplace_compra": 0.0007171798236075383, "sem_correspondencia": 0.050278187260731334}, "confidence": 0.8912021932547327, "input_tokens": 317, "latency_ms": 109.93259800000033} +{"id": "g0278-troca_numero-longo_contexto-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9398634468001671, "cancelamento_linha": 0.004931950729801912, "cadastro_atualizacao": 0.0055886323400768404, "internet_problema_conexao": 0.00021669479184922234, "conta_vencimento": 0.00010235937182274889, "parceiros_ofertas": 5.8322612014848714e-05, "vas_consulta": 5.8322612014848714e-05, "desconto_retencao": 0.00013143203505660062, "portabilidade": 0.019506243530030692, "roaming_pacote": 0.00040483916886892654, "seguranca_fraude": 0.0007563391406495929, "sem_correspondencia": 0.028381416867646492}, "confidence": 0.9398634468001671, "input_tokens": 409, "latency_ms": 144.5839780000142} +{"id": "g0278-troca_numero-longo_contexto-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 0.002780927170984244, "atendimento_humano": 0.0007031285018740932, "cadastro_atualizacao": 0.002780927170984244, "bonus_nao_recebido": 0.0001078282480926258, "plano_nova_linha": 0.0002586665203411549, "cancelamento_linha": 7.888883154650095e-05, "reclamacao_atendimento": 8.939275743116701e-05, "troca_numero": 0.9900786523998151, "fidelidade_pontos": 5.771630210875897e-05, "fidelidade_resgate": 2.726325066407343e-05, "recarga_nao_creditada": 1.7602477616893262e-05, "conta_pagamento_confirmacao": 8.397672405175468e-05, "portabilidade": 0.0004832526809504223, "negociacao_divida": 5.771630210875897e-05, "plano_troca": 0.0002282724030034044, "sem_correspondencia": 0.002165788258427076}, "confidence": 0.9900786523998151, "input_tokens": 522, "latency_ms": 185.4810049999287} +{"id": "g0278-troca_numero-longo_contexto-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.08171052422126367, "troca_numero": 0.878470923344017, "cadastro_atualizacao": 0.009758930446375208, "sem_correspondencia": 0.03005962198834408}, "confidence": 0.878470923344017, "input_tokens": 224, "latency_ms": 77.68662000000859} +{"id": "g0278-troca_numero-longo_contexto-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 136, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.11831516021040929, "cadastro_atualizacao": 0.07176177217642547, "troca_numero": 0.7715117589249575, "sem_correspondencia": 0.03841130868820782}, "confidence": 0.7715117589249575, "input_tokens": 220, "latency_ms": 76.958913999988} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 60, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.997704230246064, "cadastro_atualizacao": 0.0002606587678078574, "internet_consumo": 6.590485749550193e-05, "portabilidade": 2.0099845910485988e-05, "atendimento_humano": 0.0001580975343983819, "parceiros_ofertas": 5.132675462570625e-05, "suporte_chip_esim": 3.997331669501389e-05, "sem_correspondencia": 0.001699708677003164}, "confidence": 0.997704230246064, "input_tokens": 315, "latency_ms": 108.82320100006382} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.006504387503716227, "roaming_pacote": 0.0018635382204521766, "conta_contestacao": 0.0021116654517362903, "vas_consulta": 0.000533912639291851, "conta_vencimento": 0.0011302930662505657, "beneficios_consulta": 0.0004158115815722141, "internet_consumo": 0.000533912639291851, "reclamacao_atendimento": 0.8519066454542631, "conta_segunda_via": 0.000997480129978969, "atendimento_humano": 0.0030724551028221683, "plano_troca": 0.00028578284201170054, "sem_correspondencia": 0.13064411536861276}, "confidence": 0.8519066454542631, "input_tokens": 413, "latency_ms": 145.1238380000177} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9995573843572513, "negociacao_religacao": 0.0001794807292700963, "atendimento_humano": 0.00012335518097692224, "sem_correspondencia": 0.00013977973250177783}, "confidence": 0.9995573843572513, "input_tokens": 204, "latency_ms": 76.14172900002814} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.13527001455263393, "internet_consumo": 0.0031812458241874974, "plano_consulta": 0.0006264244444771071, "fidelidade_pontos": 0.0002611325591007146, "negociacao_religacao": 0.00048785984789384085, "internet_problema_conexao": 0.0002611325591007146, "conta_explicacao": 0.0002304486745703694, "internet_pacote_adicional": 0.00017947360821317102, "desconto_retencao": 0.0017027981843246727, "negociacao_divida": 0.0031812458241874974, "recarga_nao_creditada": 0.00043053480466170646, "conta_segunda_via": 0.0011703149360310812, "marketplace_pedido": 0.00408480049498849, "atendimento_humano": 0.04976305736087583, "conta_contestacao": 0.020744328596832163, "sem_correspondencia": 0.7784251877279212}, "confidence": 0.7784251877279212, "input_tokens": 518, "latency_ms": 185.81385599998157} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.0030715718410141875, "fidelidade_pontos": 0.000604828356724134, "plano_troca": 0.00036684694221679703, "negociacao_divida": 0.00017328622547853063, "vas_cancelamento": 0.0004710407978405466, "parceiros_ofertas": 0.00010510340865860533, "conta_contestacao": 0.0002521299703428559, "roaming_cobranca": 0.00010510340865860533, "reclamacao_atendimento": 0.965059184843193, "conta_debito_automatico_digital": 0.000604828356724134, "vas_consulta": 4.381361920852185e-05, "sem_correspondencia": 0.02914226222994004}, "confidence": 0.965059184843193, "input_tokens": 416, "latency_ms": 144.01696999993874} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_segunda_via": 0.0013099153577038312, "seguranca_perda_roubo": 0.0003752970334629794, "bonus_nao_recebido": 0.0003752970334629794, "vas_contratacao": 0.00013806406294366094, "suporte_sem_sinal": 0.00015644707934873035, "internet_consumo": 7.390036755835975e-05, "fidelidade_pontos": 0.00013806406294366094, "reclamacao_atendimento": 0.9872887231912925, "atendimento_humano": 0.0002922816235453436, "seguranca_fraude": 0.00013806406294366094, "conta_contestacao": 3.4908061869836306e-05, "sem_correspondencia": 0.009679038062924417}, "confidence": 0.9872887231912925, "input_tokens": 428, "latency_ms": 146.7343049999954} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_contratacao": 0.0018820901071121363, "reclamacao_atendimento": 0.9749468126655001, "recarga_nao_creditada": 0.0006110251970646958, "conta_contestacao": 0.0004199510670137064, "suporte_chip_esim": 0.0004758669019503445, "recarga_saldo": 0.00013633815007577148, "atendimento_humano": 0.0012935403523367237, "sem_correspondencia": 0.020234375558946437}, "confidence": 0.9749468126655001, "input_tokens": 310, "latency_ms": 109.54985199998646} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.005168284831916356, "plano_troca": 0.0021544616533064526, "beneficios_consulta": 0.0008981132361172261, "portabilidade": 0.000374389297507828, "conta_explicacao": 0.0005447332135988292, "recarga_realizar": 0.00015606867870513112, "seguranca_perda_roubo": 0.00013773012554774863, "desconto_retencao": 0.0008981132361172261, "reclamacao_atendimento": 0.7670414790466354, "conta_pagamento_confirmacao": 0.0024413248896360037, "atendimento_humano": 0.00042423865331577107, "sem_correspondencia": 0.21976106313759605}, "confidence": 0.7670414790466354, "input_tokens": 409, "latency_ms": 143.61254200002804} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"internet_pacote_adicional": 0.0011604724814219946, "reclamacao_atendimento": 0.9911116914289211, "plano_troca": 0.0002934133931452683, "fidelidade_resgate": 0.00013859867304807447, "vas_contratacao": 0.00042691396796036037, "atendimento_humano": 0.0007975802948132926, "fidelidade_pontos": 0.00017796421891292185, "sem_correspondencia": 0.005893365541777065}, "confidence": 0.9911116914289211, "input_tokens": 314, "latency_ms": 108.86158799996792} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_divida": 0.0013106845239333085, "reclamacao_atendimento": 0.9878684470186043, "plano_troca": 0.0004821738902166434, "fidelidade_resgate": 0.00015653894315460735, "parceiros_ofertas": 0.0002580890852719194, "seguranca_perda_roubo": 6.946373494779209e-05, "marketplace_pedido": 8.378925833178812e-05, "atendimento_humano": 0.0003313929452588343, "plano_consulta": 0.00015653894315460735, "roaming_cobranca": 0.00015653894315460735, "seguranca_fraude": 7.871272380033462e-05, "conta_segunda_via": 0.0010207621335988322, "suporte_chip_esim": 0.0002924532477293077, "fidelidade_pontos": 0.00017738186128035918, "vas_consulta": 0.0016829522419896407, "sem_correspondencia": 0.005874080505573158}, "confidence": 0.9878684470186043, "input_tokens": 530, "latency_ms": 184.9859760000072} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.0016999670949846915, "seguranca_fraude": 0.00010867526050415124, "roaming_cobranca": 3.528169146348411e-05, "negociacao_divida": 1.4707597161141975e-05, "conta_debito_automatico_digital": 0.00020303211610977418, "internet_consumo": 2.4248728280463594e-05, "reclamacao_atendimento": 0.9978559178363141, "sem_correspondencia": 5.816967518212539e-05}, "confidence": 0.9978559178363141, "input_tokens": 313, "latency_ms": 108.62812499999563} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.0007063236035519036, "internet_problema_conexao": 0.00015760209877715232, "reclamacao_atendimento": 0.9945776905628468, "conta_vencimento": 5.116591022885685e-05, "vas_cancelamento": 0.00010831823280449258, "atendimento_humano": 0.0002598419325608737, "plano_nova_linha": 7.444596010411234e-05, "sem_correspondencia": 0.004064611699125795}, "confidence": 0.9945776905628468, "input_tokens": 300, "latency_ms": 108.16725800009408} +{"id": "g0285-reclamacao_atendimento-longo_contexto-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 273, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.007583635206154101, "recarga_nao_creditada": 0.0006225026854613098, "plano_consulta": 0.0003775669644857342, "recarga_realizar": 0.0003775669644857342, "reclamacao_atendimento": 0.1726027417196433, "parceiros_ofertas": 0.0002940494476033831, "conta_contestacao": 0.7735518210753093, "atendimento_humano": 0.00020209703277221296, "roaming_duvida": 0.00010817474646110389, "fidelidade_pontos": 0.0005493566917701986, "bonus_nao_recebido": 8.968001466803734e-05, "sem_correspondencia": 0.04364080745118566}, "confidence": 0.7735518210753093, "input_tokens": 454, "latency_ms": 154.87547800000812} +{"id": "g0285-reclamacao_atendimento-longo_contexto-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 217, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"fidelidade_resgate": 0.0069279426248926605, "recarga_nao_creditada": 0.001984888794403924, "bonus_nao_recebido": 0.0025486476613133277, "troca_numero": 0.0008274247516724594, "vas_contratacao": 0.0012038959099260258, "atendimento_humano": 0.0009375950773868502, "negociacao_divida": 0.0009375950773868502, "reclamacao_atendimento": 0.9073814187884521, "roaming_cobranca": 0.0010624344115439807, "portabilidade": 0.0012038959099260258, "suporte_chip_esim": 0.0005018584804944588, "sem_correspondencia": 0.07448240251260144}, "confidence": 0.9073814187884521, "input_tokens": 446, "latency_ms": 149.06032999999752} +{"id": "g0285-reclamacao_atendimento-longo_contexto-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 205, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 0.0024027725684312696, "seguranca_fraude": 0.0005361310279943232, "suporte_chip_esim": 0.0002869702599175962, "atendimento_humano": 0.00013555515241646791, "internet_consumo": 0.00025325036551117493, "suporte_sem_sinal": 0.004488970137600756, "troca_numero": 0.00010557045885130883, "beneficios_consulta": 5.308416041131991e-05, "vas_consulta": 9.316560294071453e-05, "internet_pacote_adicional": 5.308416041131991e-05, "plano_troca": 9.316560294071453e-05, "conta_vencimento": 0.0003684771075676809, "conta_explicacao": 0.0008839306297365665, "desconto_retencao": 0.0007800660428421707, "reclamacao_atendimento": 0.9693476383196673, "sem_correspondencia": 0.020118168402759273}, "confidence": 0.9693476383196673, "input_tokens": 545, "latency_ms": 188.59428400003253} +{"id": "g0285-reclamacao_atendimento-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.025247318179122985, "roaming_duvida": 0.0038718016422827645, "internet_consumo": 0.0014243562244896561, "suporte_configuracao": 0.0007624029474402489, "atendimento_humano": 0.010524648047615128, "marketplace_compra": 0.004387326041534312, "roaming_cobranca": 0.006383521723563283, "sem_correspondencia": 0.9473986251939516}, "confidence": 0.9473986251939516, "input_tokens": 347, "latency_ms": 118.30652800006192} +{"id": "g0285-reclamacao_atendimento-longo_contexto-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 0.0027967020892457166, "reclamacao_atendimento": 0.9956949123209653, "atendimento_humano": 0.0008012685639578132, "sem_correspondencia": 0.000707117025831177}, "confidence": 0.9956949123209653, "input_tokens": 243, "latency_ms": 79.38264500000969} +{"id": "g0285-reclamacao_atendimento-longo_contexto-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 184, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.006669538109720111, "fidelidade_resgate": 0.0007029641449503021, "reclamacao_atendimento": 0.9898472206185889, "sem_correspondencia": 0.0027802771267407067}, "confidence": 0.9898472206185889, "input_tokens": 246, "latency_ms": 79.84314999998787} +{"id": "g0285-reclamacao_atendimento-longo_contexto-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["cancelamento_linha", "conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.004430247630963289, "reclamacao_atendimento": 0.9566671077346134, "recarga_saldo": 0.0012692871975494757, "vas_cancelamento": 0.0012692871975494757, "cancelamento_linha": 0.032735348277342355, "portabilidade": 0.0007698616012944831, "roaming_duvida": 0.00017177934238896467, "sem_correspondencia": 0.0026870810182984955}, "confidence": 0.9566671077346134, "input_tokens": 333, "latency_ms": 116.83106999998927} +{"id": "g0285-reclamacao_atendimento-longo_contexto-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 203, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_cancelamento": 0.025002134842175852, "atendimento_humano": 0.002052300204114537, "plano_consulta": 0.000855526008073801, "vas_contratacao": 0.0005879938530759622, "conta_contestacao": 0.0009694379726072647, "cadastro_atualizacao": 0.00027774862941039893, "fidelidade_pontos": 0.00040412187121410283, "negociacao_religacao": 0.0005879938530759622, "seguranca_fraude": 0.03637789154249247, "reclamacao_atendimento": 0.6448135562352114, "desconto_retencao": 0.0010985171390041624, "conta_debito_automatico_digital": 0.0038342015597743087, "bonus_nao_recebido": 0.0071632315640286735, "vas_consulta": 0.0015983330060620055, "fidelidade_resgate": 0.0055787303513873355, "sem_correspondencia": 0.26879828136829165}, "confidence": 0.6448135562352114, "input_tokens": 560, "latency_ms": 190.29562800005806} +{"id": "g0285-reclamacao_atendimento-longo_contexto-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_chip_esim": 0.008065428336906608, "reclamacao_atendimento": 0.8226960564642606, "recarga_nao_creditada": 0.0012368734951964592, "conta_contestacao": 0.11133980381923503, "conta_pagamento_confirmacao": 0.008065428336906608, "atendimento_humano": 0.0010915370283998578, "cancelamento_linha": 0.0010915370283998578, "sem_correspondencia": 0.04641333549069522}, "confidence": 0.8226960564642606, "input_tokens": 339, "latency_ms": 118.61166500000309} +{"id": "g0285-reclamacao_atendimento-longo_contexto-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.985138971777958, "marketplace_compra": 0.0011534791457019828, "fidelidade_pontos": 0.00029164520096849363, "atendimento_humano": 0.00012157580750527074, "vas_contratacao": 0.00037447985069855017, "negociacao_divida": 0.00029164520096849363, "internet_problema_conexao": 0.0002271335108932801, "sem_correspondencia": 0.012401069505306107}, "confidence": 0.985138971777958, "input_tokens": 343, "latency_ms": 118.26410999992731} +{"id": "g0285-reclamacao_atendimento-longo_contexto-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 165, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9998318733754192, "recarga_saldo": 0.00010889045939120347, "atendimento_humano": 4.539229682553768e-05, "sem_correspondencia": 1.3843868364006709e-05}, "confidence": 0.9998318733754192, "input_tokens": 235, "latency_ms": 79.63210299999446} +{"id": "g0285-reclamacao_atendimento-longo_contexto-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"bonus_nao_recebido": 0.0031655644009953372, "plano_consulta": 0.00033364803316555117, "suporte_chip_esim": 0.00017858892285474434, "reclamacao_atendimento": 0.9945907693256131, "desconto_retencao": 0.000550092609207306, "negociacao_religacao": 0.00020236776166772432, "atendimento_humano": 0.00017858892285474434, "sem_correspondencia": 0.0008003800236415555}, "confidence": 0.9945907693256131, "input_tokens": 348, "latency_ms": 119.54043399998682} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.0033020258914155283, "internet_pacote_adicional": 0.0005738060605267477, "conta_explicacao": 0.00034803096843839554, "marketplace_compra": 0.00010614344835153316, "roaming_duvida": 0.00039437075350531734, "reclamacao_atendimento": 0.4324800450083473, "conta_pagamento_confirmacao": 0.00014508089241389678, "seguranca_perda_roubo": 6.437925575282924e-05, "internet_consumo": 0.00011298911262064106, "cadastro_atualizacao": 0.00015443780606945123, "atendimento_humano": 0.5553153700009763, "vas_consulta": 0.00023919795329494848, "parceiros_ofertas": 0.00017500096104263317, "portabilidade": 0.00011298911262064106, "bonus_nao_recebido": 0.00030713625165040116, "sem_correspondencia": 0.006168996522973591}, "confidence": 0.5553153700009763, "input_tokens": 522, "latency_ms": 185.31841500009705} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.027605674135400524, "fidelidade_resgate": 0.00290961664737873, "conta_explicacao": 0.0850314625976014, "conta_segunda_via": 0.0006492232285001535, "plano_troca": 0.0009446142236384341, "suporte_configuracao": 0.00018600556919835324, "conta_contestacao": 0.8067560549052424, "plano_consulta": 0.00013608458149663133, "conta_vencimento": 0.00013608458149663133, "conta_pagamento_confirmacao": 0.0005056155587440652, "atendimento_humano": 9.956160668159846e-05, "sem_correspondencia": 0.07504000236462112}, "confidence": 0.8067560549052424, "input_tokens": 436, "latency_ms": 147.81329999993886} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_configuracao": 0.007432072900946869, "conta_contestacao": 0.0014634619251651423, "reclamacao_atendimento": 0.7580920456493649, "marketplace_pedido": 0.00037002112163439066, "recarga_nao_creditada": 0.00028817273928182305, "conta_debito_automatico_digital": 0.00012012827011330897, "vas_cancelamento": 0.00025431154982552697, "parceiros_ofertas": 0.0003265424937332276, "atendimento_humano": 0.003510662655940185, "fidelidade_resgate": 0.00037002112163439066, "roaming_duvida": 7.756064058098972e-05, "conta_vencimento": 0.0006100616938469393, "plano_nova_linha": 0.0011397452933137983, "fidelidade_pontos": 0.0003265424937332276, "internet_problema_conexao": 0.008421641910787824, "sem_correspondencia": 0.21719700754009727}, "confidence": 0.7580920456493649, "input_tokens": 520, "latency_ms": 184.11448000006203} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-03-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "suporte_configuracao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.00191533185698333, "conta_pagamento_confirmacao": 0.00029372565342471386, "desconto_retencao": 0.00020187449250467859, "roaming_pacote": 0.0002592119793569463, "conta_segunda_via": 0.0003771512045305473, "conta_debito_automatico_digital": 7.426547548938969e-05, "reclamacao_atendimento": 0.0003771512045305473, "conta_explicacao": 9.535875811077684e-05, "vas_contratacao": 0.0002592119793569463, "suporte_sem_sinal": 0.9921664654131956, "marketplace_compra": 3.2955104980309045e-05, "seguranca_fraude": 0.0001224430691180158, "atendimento_humano": 6.976595779078668e-05, "roaming_duvida": 5.433378255919125e-05, "vas_cancelamento": 0.0001224430691180158, "sem_correspondencia": 0.0035783109989502575}, "confidence": 0.9921664654131956, "input_tokens": 530, "latency_ms": 185.90223600006084} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"bonus_nao_recebido": 0.00950430597277959, "roaming_duvida": 0.0014575325273396696, "recarga_saldo": 0.0005361962516469177, "conta_vencimento": 0.0003685219350848327, "desconto_retencao": 0.017756381211844398, "plano_nova_linha": 0.6663032892908015, "internet_consumo": 0.0001740774360854704, "vas_consulta": 0.0002379356443438775, "beneficios_consulta": 0.0018715088107532562, "cancelamento_linha": 0.0002099774691479418, "fidelidade_pontos": 7.72463940087386e-05, "negociacao_divida": 0.0005361962516469177, "suporte_sem_sinal": 0.0006075899530939355, "fidelidade_resgate": 0.0006884896154473385, "plano_troca": 0.1684678543476593, "sem_correspondencia": 0.13120289688831646}, "confidence": 0.6663032892908015, "input_tokens": 517, "latency_ms": 183.9012330000287} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 0.01036109613609796, "conta_explicacao": 0.0015889255544284191, "seguranca_fraude": 0.0005158486016939201, "conta_vencimento": 0.00045523479319747916, "beneficios_consulta": 0.0007505552867074579, "conta_segunda_via": 0.00016747152132328574, "reclamacao_atendimento": 0.9326761513004593, "plano_consulta": 0.00010157661231129087, "recarga_realizar": 6.981251661745728e-05, "roaming_duvida": 0.0006623627157378245, "internet_pacote_adicional": 3.29770978127631e-05, "sem_correspondencia": 0.05261798786361287}, "confidence": 0.9326761513004593, "input_tokens": 430, "latency_ms": 147.81558699996822} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.001319338483530129, "marketplace_pedido": 0.0009067671948265974, "recarga_nao_creditada": 0.0010275018441095044, "internet_problema_conexao": 6.568599527986848e-05, "beneficios_consulta": 0.00013905725309870166, "marketplace_compra": 2.1325120438498215e-05, "desconto_retencao": 1.8819352734218123e-05, "reclamacao_atendimento": 3.515917966719405e-05, "fidelidade_resgate": 0.00012271759514152634, "bonus_nao_recebido": 0.994390972822005, "fidelidade_pontos": 3.302899265716805e-05, "sem_correspondencia": 0.0019196261665117352}, "confidence": 0.994390972822005, "input_tokens": 424, "latency_ms": 145.38614100001723} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_religacao": 0.0033345704727531047, "portabilidade": 0.0007440432436116257, "conta_debito_automatico_digital": 0.0003514611420750666, "roaming_duvida": 0.00031016336926009073, "conta_vencimento": 0.0002737182126672322, "roaming_pacote": 9.459448310969312e-05, "recarga_realizar": 5.0632778159309835e-05, "conta_pagamento_confirmacao": 0.00014651080152392748, "beneficios_consulta": 0.0004512850394024869, "atendimento_humano": 0.0005113729442911298, "suporte_sem_sinal": 0.00031016336926009073, "reclamacao_atendimento": 0.9245839728836402, "plano_troca": 0.0008431114505133375, "vas_cancelamento": 0.0002737182126672322, "fidelidade_pontos": 0.0007440432436116257, "sem_correspondencia": 0.06697663835345384}, "confidence": 0.9245839728836402, "input_tokens": 520, "latency_ms": 183.70345999994697} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.00246233608654052, "fidelidade_resgate": 0.0003776114689124923, "troca_numero": 0.00013891549616345514, "roaming_cobranca": 0.00012259249508525142, "recarga_saldo": 0.00246233608654052, "reclamacao_atendimento": 0.00025952831413206647, "recarga_realizar": 0.9933772765666649, "sem_correspondencia": 0.0007994034859608826}, "confidence": 0.9933772765666649, "input_tokens": 300, "latency_ms": 108.28554199997598} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.0415539338700709, "vas_cancelamento": 0.00927193591922618, "desconto_retencao": 0.0034109546045423505, "sem_correspondencia": 0.9457631756061606}, "confidence": 0.9457631756061606, "input_tokens": 212, "latency_ms": 76.54556199997842} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.03678695221520228, "vas_cancelamento": 0.002351711175431235, "marketplace_pedido": 0.0003606465893371048, "atendimento_humano": 0.0005946057030455387, "negociacao_divida": 0.0008651461930142785, "vas_consulta": 0.0005946057030455387, "internet_consumo": 0.00017035738616297258, "bonus_nao_recebido": 0.00012463612622332912, "portabilidade": 0.00031826949801769353, "roaming_pacote": 0.0002808718461877686, "plano_nova_linha": 9.118573787635396e-05, "roaming_cobranca": 0.0009803390702907836, "conta_explicacao": 0.0009803390702907836, "seguranca_perda_roubo": 0.001110869700980972, "plano_consulta": 0.005641461837288313, "sem_correspondencia": 0.948748002147605}, "confidence": 0.948748002147605, "input_tokens": 512, "latency_ms": 163.33226599999762} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.0013245638536838861, "portabilidade": 9.595108373721252e-05, "desconto_retencao": 3.999836255703609e-05, "vas_cancelamento": 3.115075608099366e-05, "troca_numero": 0.00010872682210690787, "cadastro_atualizacao": 1.8893888636352417e-05, "cancelamento_linha": 0.9983293563190485, "sem_correspondencia": 5.1358914149125624e-05}, "confidence": 0.9983293563190485, "input_tokens": 300, "latency_ms": 106.93082599993886} +{"id": "g0289-atendimento_humano-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.017397099594116422, "internet_pacote_adicional": 0.003023162601069749, "internet_problema_conexao": 0.0012602416676984684, "conta_segunda_via": 0.0005253468868797952, "conta_pagamento_confirmacao": 0.0006745587553314367, "vas_consulta": 0.00040914056688610924, "conta_vencimento": 0.0003610652829986969, "marketplace_pedido": 0.00028119792513928355, "suporte_sem_sinal": 0.01195684003309499, "plano_nova_linha": 0.006400035276687475, "suporte_configuracao": 0.00019326431916649595, "negociacao_religacao": 0.00161818233249378, "fidelidade_pontos": 0.00161818233249378, "plano_troca": 0.0020777872437570673, "reclamacao_atendimento": 0.0023544414010653056, "sem_correspondencia": 0.9498494537811212}, "confidence": 0.9498494537811212, "input_tokens": 528, "latency_ms": 186.24564599997484} +{"id": "g0289-atendimento_humano-erros_digitacao-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.012592267580621432, "vas_contratacao": 0.005249238095990055, "recarga_realizar": 0.0009121808040504981, "internet_pacote_adicional": 0.00048825520024367076, "conta_contestacao": 0.0010336362670270757, "troca_numero": 0.0009121808040504981, "plano_troca": 0.0007104071244972317, "atendimento_humano": 0.8827861111192951, "roaming_cobranca": 0.0006269320869428359, "recarga_saldo": 0.0015039318943624016, "negociacao_religacao": 0.00013988745696174435, "sem_correspondencia": 0.09304497156595751}, "confidence": 0.8827861111192951, "input_tokens": 406, "latency_ms": 143.93525999992107} +{"id": "g0289-atendimento_humano-erros_digitacao-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.015303017193626726, "bonus_nao_recebido": 0.0023467936943559965, "cadastro_atualizacao": 0.0004078115947328802, "vas_consulta": 0.0002473502355917949, "seguranca_fraude": 0.0005236404528569788, "atendimento_humano": 0.23937946467730523, "conta_debito_automatico_digital": 0.0008633371528243487, "cancelamento_linha": 0.00035989246918985104, "negociacao_divida": 0.0011085468473972927, "internet_pacote_adicional": 0.0012561481452803493, "reclamacao_atendimento": 0.0008633371528243487, "sem_correspondencia": 0.7373406603840142}, "confidence": 0.7373406603840142, "input_tokens": 428, "latency_ms": 145.78842399998848} +{"id": "g0289-atendimento_humano-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.00015842096601804872, "atendimento_humano": 0.9997453063220754, "reclamacao_atendimento": 7.483276559984711e-05, "sem_correspondencia": 2.1439946306670417e-05}, "confidence": 0.9997453063220754, "input_tokens": 212, "latency_ms": 76.24934000000394} +{"id": "g0289-atendimento_humano-erros_digitacao-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"suporte_configuracao": 0.0007072005946590559, "fidelidade_resgate": 0.00012289303614440396, "conta_explicacao": 0.00010845272374665322, "seguranca_perda_roubo": 3.98975274054396e-05, "reclamacao_atendimento": 0.0016964860344064493, "internet_consumo": 3.107222558596919e-05, "bonus_nao_recebido": 2.135560751341116e-05, "suporte_chip_esim": 1.562409622246194e-05, "beneficios_consulta": 1.4677480086035423e-05, "recarga_realizar": 1.3788216522006336e-05, "cadastro_atualizacao": 1.0087674702800144e-05, "marketplace_pedido": 7.453839428675384e-05, "troca_numero": 0.00012289303614440396, "plano_troca": 4.247069684761389e-05, "atendimento_humano": 0.9958125859926604, "sem_correspondencia": 0.001165976663066165}, "confidence": 0.9958125859926604, "input_tokens": 529, "latency_ms": 185.36661899997853} +{"id": "g0289-atendimento_humano-erros_digitacao-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"beneficios_consulta": 0.007209803918630438, "marketplace_pedido": 0.006362629626433639, "negociacao_religacao": 0.0005918167447393596, "plano_consulta": 0.0005222764441301831, "negociacao_divida": 0.0009757408554082903, "suporte_sem_sinal": 0.002065643407109016, "suporte_chip_esim": 0.0006706162288004501, "atendimento_humano": 0.9442979630586633, "roaming_duvida": 0.00023175876720148012, "troca_numero": 0.00031677667621064824, "reclamacao_atendimento": 0.00014056879796490036, "sem_correspondencia": 0.03661440547470836}, "confidence": 0.9442979630586633, "input_tokens": 422, "latency_ms": 146.05125000002772} +{"id": "g0289-atendimento_humano-erros_digitacao-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"fidelidade_pontos": 0.003029450950515946, "recarga_nao_creditada": 0.0007659651538387568, "vas_cancelamento": 0.00019366631989711173, "beneficios_consulta": 0.0001709099274441585, "reclamacao_atendimento": 0.000867952229175481, "internet_consumo": 0.0001709099274441585, "seguranca_fraude": 4.5999782933165e-05, "conta_vencimento": 4.896651404377846e-05, "troca_numero": 0.00013310478532818764, "negociacao_divida": 6.287424859880878e-05, "conta_contestacao": 5.548632964078259e-05, "atendimento_humano": 0.951825194445729, "conta_explicacao": 0.0004099916024395011, "plano_nova_linha": 0.00011746456077131309, "cancelamento_linha": 0.00028178283275099973, "sem_correspondencia": 0.041820280389448856}, "confidence": 0.951825194445729, "input_tokens": 507, "latency_ms": 164.85879900005784} +{"id": "g0289-atendimento_humano-erros_digitacao-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_pedido": 0.00020330704780270335, "bonus_nao_recebido": 0.00012331195782800156, "fidelidade_resgate": 2.2810418584334197e-05, "fidelidade_pontos": 1.4727513146178777e-05, "conta_pagamento_confirmacao": 4.003353136364947e-05, "conta_explicacao": 7.883069725155861e-06, "conta_segunda_via": 5.089692351775209e-06, "beneficios_consulta": 5.089692351775209e-06, "marketplace_compra": 2.0130123747333017e-05, "reclamacao_atendimento": 0.0001583356880326809, "conta_vencimento": 1.0774878793261521e-05, "atendimento_humano": 0.9992071435539329, "plano_consulta": 2.1428405186366815e-05, "internet_pacote_adicional": 1.0774878793261521e-05, "plano_troca": 2.584759053264508e-05, "sem_correspondencia": 0.00012331195782800156}, "confidence": 0.9992071435539329, "input_tokens": 539, "latency_ms": 188.70985600005952} +{"id": "g0289-atendimento_humano-erros_digitacao-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.0015002680135576066, "reclamacao_atendimento": 0.00042983398246016304, "atendimento_humano": 0.9978907165419274, "sem_correspondencia": 0.00017918146205480015}, "confidence": 0.9978907165419274, "input_tokens": 218, "latency_ms": 78.50595499996871} +{"id": "g0289-atendimento_humano-erros_digitacao-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.0031179826900771725, "desconto_retencao": 0.0016689358687881914, "conta_segunda_via": 0.000255939604824325, "atendimento_humano": 0.9796410401547119, "reclamacao_atendimento": 0.0031179826900771725, "vas_cancelamento": 0.0008933169972341494, "internet_problema_conexao": 0.00042197307048844973, "sem_correspondencia": 0.010882828923798786}, "confidence": 0.9796410401547119, "input_tokens": 316, "latency_ms": 109.01511499992012} +{"id": "g0289-atendimento_humano-erros_digitacao-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"internet_problema_conexao": 0.004462024017807329, "plano_consulta": 0.0009956121336794897, "roaming_pacote": 0.00022215109483362443, "fidelidade_pontos": 0.00019604765309645027, "conta_debito_automatico_digital": 0.0007753835093449787, "conta_contestacao": 0.00019604765309645027, "atendimento_humano": 0.963528896652208, "troca_numero": 5.979115604066069e-05, "reclamacao_atendimento": 0.00015268206575082662, "suporte_chip_esim": 0.0002852476521113826, "conta_explicacao": 3.0064881340632167e-05, "sem_correspondencia": 0.029096051530690222}, "confidence": 0.963528896652208, "input_tokens": 416, "latency_ms": 143.5612120000087} +{"id": "g0289-atendimento_humano-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_realizar": 0.0033192390565337385, "reclamacao_atendimento": 0.8121910183901083, "parceiros_ofertas": 0.0005767972601086027, "conta_debito_automatico_digital": 0.00044921015784602067, "suporte_configuracao": 0.0009509779116226079, "beneficios_consulta": 0.00044921015784602067, "seguranca_perda_roubo": 0.0008392350614333185, "sem_correspondencia": 0.1812243120045012}, "confidence": 0.8121910183901083, "input_tokens": 323, "latency_ms": 115.62856399996235} +{"id": "g0291-atendimento_humano-emocional-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"fidelidade_resgate": 0.0008036641607934063, "marketplace_pedido": 8.470557935578646e-05, "conta_explicacao": 4.0012082518223316e-05, "recarga_nao_creditada": 2.011933859054173e-05, "atendimento_humano": 0.9986717963377176, "reclamacao_atendimento": 0.0002956515223621945, "recarga_saldo": 2.5833742117202107e-05, "sem_correspondencia": 5.8217236545009954e-05}, "confidence": 0.9986717963377176, "input_tokens": 334, "latency_ms": 117.68036599994502} +{"id": "g0291-atendimento_humano-emocional-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_explicacao": 0.0026576041377591344, "atendimento_humano": 0.9461726113429543, "recarga_nao_creditada": 0.0004075567944329967, "conta_vencimento": 0.0001698949484610377, "fidelidade_resgate": 0.00024719569139781164, "suporte_sem_sinal": 0.00024719569139781164, "reclamacao_atendimento": 0.0020697441835806196, "suporte_configuracao": 0.0001698949484610377, "fidelidade_pontos": 9.680322364164462e-05, "roaming_pacote": 0.00046182235114862474, "conta_contestacao": 0.00019251619803249302, "sem_correspondencia": 0.04710716048873202}, "confidence": 0.9461726113429543, "input_tokens": 415, "latency_ms": 144.52470999992784} +{"id": "g0291-atendimento_humano-emocional-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.8012718474760797, "marketplace_pedido": 0.004204688762376788, "seguranca_perda_roubo": 0.0002687967596186264, "internet_pacote_adicional": 0.00016303347594010358, "bonus_nao_recebido": 0.00018474113105963603, "reclamacao_atendimento": 0.1787879156497659, "recarga_realizar": 0.0004431709350784986, "sem_correspondencia": 0.014675805810080766}, "confidence": 0.8012718474760797, "input_tokens": 320, "latency_ms": 109.12631999997302} +{"id": "g0291-atendimento_humano-emocional-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9608722026820868, "reclamacao_atendimento": 0.005042194562836195, "fidelidade_resgate": 0.00025103608542399747, "seguranca_perda_roubo": 0.00010464740958203416, "plano_troca": 0.00010464740958203416, "recarga_nao_creditada": 6.347186237100932e-05, "portabilidade": 4.098051440947615e-05, "conta_pagamento_confirmacao": 2.0606296726577773e-05, "marketplace_compra": 9.235101481964665e-05, "negociacao_religacao": 0.0004689971517629933, "suporte_chip_esim": 5.962629663242528e-05, "sem_correspondencia": 0.03287923871376679}, "confidence": 0.9608722026820868, "input_tokens": 428, "latency_ms": 146.5778259999979} +{"id": "g0291-atendimento_humano-emocional-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.004500637644080003, "suporte_sem_sinal": 0.0007820935514533031, "plano_consulta": 0.00019774421743095185, "recarga_realizar": 0.00011993793065275367, "suporte_chip_esim": 0.0006090950703069285, "recarga_nao_creditada": 7.74377481887611e-05, "atendimento_humano": 0.9718671181789792, "negociacao_divida": 4.144943971681012e-05, "seguranca_perda_roubo": 2.8487755529256308e-05, "conta_segunda_via": 3.436279245749875e-05, "fidelidade_pontos": 1.2641364886354894e-05, "internet_problema_conexao": 0.00011993793065275367, "reclamacao_atendimento": 0.017800367184400926, "roaming_pacote": 0.00010584485230346111, "negociacao_religacao": 0.00019774421743095185, "sem_correspondencia": 0.00350510012153015}, "confidence": 0.9718671181789792, "input_tokens": 521, "latency_ms": 186.24134099991352} +{"id": "g0291-atendimento_humano-emocional-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"seguranca_perda_roubo": 0.005719852134053097, "reclamacao_atendimento": 0.01210892706281245, "atendimento_humano": 0.961931223019856, "cancelamento_linha": 0.00028477466925217403, "bonus_nao_recebido": 0.00028477466925217403, "desconto_retencao": 0.00013451802882261208, "fidelidade_pontos": 6.763991269841455e-05, "conta_explicacao": 7.200231226915005e-05, "conta_debito_automatico_digital": 9.245279901387626e-05, "fidelidade_resgate": 3.620503629585316e-05, "conta_pagamento_confirmacao": 3.001502931404053e-05, "roaming_pacote": 0.00022178273541249345, "recarga_saldo": 0.00028477466925217403, "portabilidade": 0.0001187117437777405, "recarga_nao_creditada": 0.0009939612612878508, "sem_correspondencia": 0.017618384916630106}, "confidence": 0.961931223019856, "input_tokens": 510, "latency_ms": 165.08115700003145} +{"id": "g0291-atendimento_humano-emocional-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"suporte_configuracao": 0.002004598181934344, "beneficios_consulta": 0.0003483469311083238, "reclamacao_atendimento": 0.07522199182332574, "fidelidade_pontos": 9.980306673406095e-05, "suporte_chip_esim": 0.0001452126052506261, "conta_contestacao": 5.3420732070649584e-05, "cadastro_atualizacao": 3.671549641732251e-05, "conta_debito_automatico_digital": 2.6861631003447582e-05, "troca_numero": 4.714363058614981e-05, "internet_problema_conexao": 5.0184133532226996e-05, "vas_cancelamento": 2.8594057360666128e-05, "internet_pacote_adicional": 0.00023941511105048837, "plano_nova_linha": 0.0004472863133682615, "internet_consumo": 5.0184133532226996e-05, "atendimento_humano": 0.9163914610997519, "sem_correspondencia": 0.00480878105297366}, "confidence": 0.9163914610997519, "input_tokens": 517, "latency_ms": 183.8042659999246} +{"id": "g0291-atendimento_humano-emocional-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.0016935813173820972, "fidelidade_resgate": 0.0002292013072721418, "internet_consumo": 0.00010826703139987569, "troca_numero": 3.1019023837877204e-05, "conta_explicacao": 9.554531986241941e-05, "seguranca_fraude": 6.566727398009499e-05, "suporte_chip_esim": 4.513241337394867e-05, "fidelidade_pontos": 1.767410702274151e-05, "desconto_retencao": 9.554531986241941e-05, "parceiros_ofertas": 7.441076992766011e-05, "atendimento_humano": 0.9941075594183574, "conta_vencimento": 0.00012268261914890664, "reclamacao_atendimento": 0.0016935813173820972, "recarga_saldo": 5.114172439786247e-05, "conta_segunda_via": 7.441076992766011e-05, "sem_correspondencia": 0.0014945802668648392}, "confidence": 0.9941075594183574, "input_tokens": 519, "latency_ms": 185.66455000006954} +{"id": "g0291-atendimento_humano-emocional-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_compra": 0.00794767597775417, "conta_explicacao": 0.0013810989959207145, "atendimento_humano": 0.8106849892936819, "reclamacao_atendimento": 0.15963333930471305, "fidelidade_pontos": 0.0007392490214826647, "recarga_realizar": 0.00030816484014062464, "troca_numero": 0.00023999901881659278, "sem_correspondencia": 0.019065483547490276}, "confidence": 0.8106849892936819, "input_tokens": 320, "latency_ms": 108.49855900005423} +{"id": "g0291-atendimento_humano-emocional-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 82, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.0008037914500072661, "reclamacao_atendimento": 0.0003350701272503458, "atendimento_humano": 0.9988299720460065, "sem_correspondencia": 3.116637673594293e-05}, "confidence": 0.9988299720460065, "input_tokens": 217, "latency_ms": 77.49108600000909} +{"id": "g0291-atendimento_humano-emocional-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 0.003420192869262668, "seguranca_fraude": 0.002663648884837001, "recarga_saldo": 0.0001702813762132612, "atendimento_humano": 0.9483246903701925, "roaming_duvida": 9.114505268208979e-05, "conta_explicacao": 5.884766895538387e-05, "bonus_nao_recebido": 5.5282268932810656e-05, "suporte_sem_sinal": 0.0001702813762132612, "conta_segunda_via": 0.00019295407804214722, "recarga_nao_creditada": 0.00024775794045966704, "reclamacao_atendimento": 0.022302459057104713, "sem_correspondencia": 0.022302459057104713}, "confidence": 0.9483246903701925, "input_tokens": 425, "latency_ms": 145.7653490000439} +{"id": "g0291-atendimento_humano-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.004388455265909773, "marketplace_compra": 0.0006729914118040449, "suporte_sem_sinal": 0.0004625397820513202, "negociacao_divida": 0.00015016468149435443, "internet_pacote_adicional": 0.00028054455915092497, "reclamacao_atendimento": 0.04163650429262844, "seguranca_perda_roubo": 0.00015016468149435443, "cancelamento_linha": 0.00010320657564413091, "seguranca_fraude": 0.0005939128363831036, "conta_contestacao": 0.0026617326675516346, "conta_vencimento": 0.001257313484489511, "sem_correspondencia": 0.9476424697613984}, "confidence": 0.9476424697613984, "input_tokens": 425, "latency_ms": 147.45450899999923} +{"id": "g0293-atendimento_humano-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.015570781922704497, "conta_segunda_via": 0.0027057961773152644, "parceiros_ofertas": 0.0006841324118024196, "fidelidade_resgate": 0.0006037447343733642, "atendimento_humano": 0.5156334807205954, "recarga_realizar": 0.0012781276126982268, "plano_nova_linha": 0.0002851888189114857, "cadastro_atualizacao": 0.00025167824934114514, "reclamacao_atendimento": 0.0030660687526389238, "recarga_saldo": 0.004461103711718772, "marketplace_pedido": 0.0004149472830613165, "sem_correspondencia": 0.4550449496048392}, "confidence": 0.5156334807205954, "input_tokens": 415, "latency_ms": 144.13458000001356} +{"id": "g0293-atendimento_humano-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.014801932464764647, "portabilidade": 0.0029146733178961517, "atendimento_humano": 0.915763134266887, "bonus_nao_recebido": 0.0005064942763206073, "seguranca_perda_roubo": 0.000446979630029762, "negociacao_divida": 0.040235824045047754, "internet_consumo": 0.00014511303974808456, "suporte_sem_sinal": 0.00011301414898968016, "troca_numero": 0.0002111382269826128, "suporte_chip_esim": 0.00018632883132935907, "reclamacao_atendimento": 0.0002711068498800604, "sem_correspondencia": 0.02440426090212425}, "confidence": 0.915763134266887, "input_tokens": 422, "latency_ms": 146.54535599993324} +{"id": "g0293-atendimento_humano-indireto_multiplo-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 106, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"bonus_nao_recebido": 0.03407206766086248, "internet_problema_conexao": 0.008614767815604442, "marketplace_compra": 0.0011658820423424824, "negociacao_divida": 0.0016963483620658461, "vas_cancelamento": 0.0010288872911462428, "marketplace_pedido": 0.000624051687468875, "reclamacao_atendimento": 0.000624051687468875, "atendimento_humano": 0.7754766855807746, "plano_consulta": 0.0024681723030074544, "conta_contestacao": 0.0010288872911462428, "recarga_realizar": 0.0001679612331005335, "sem_correspondencia": 0.1730322370450118}, "confidence": 0.7754766855807746, "input_tokens": 429, "latency_ms": 147.29501299996173} +{"id": "g0293-atendimento_humano-indireto_multiplo-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.005215338250625604, "atendimento_humano": 0.9938675491712806, "reclamacao_atendimento": 0.0006228833277871768, "sem_correspondencia": 0.00029422925030668024}, "confidence": 0.9938675491712806, "input_tokens": 212, "latency_ms": 75.64796299993759} +{"id": "g0293-atendimento_humano-indireto_multiplo-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.21160514909556097, "reclamacao_atendimento": 0.0324507006237659, "atendimento_humano": 0.01736960837231902, "sem_correspondencia": 0.7385745419083541}, "confidence": 0.7385745419083541, "input_tokens": 221, "latency_ms": 77.55704700002752} +{"id": "g0293-atendimento_humano-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 0.031267880396210555, "conta_pagamento_confirmacao": 0.004795084761472059, "cadastro_atualizacao": 0.0004460123598101597, "conta_explicacao": 0.0009442081731275664, "plano_consulta": 0.0012123872929400946, "parceiros_ofertas": 0.0007353500646141692, "atendimento_humano": 0.4891119428367456, "reclamacao_atendimento": 0.04014875315468673, "vas_consulta": 0.001069928030752556, "recarga_realizar": 0.0032956103474537125, "troca_numero": 0.000393604526046912, "internet_problema_conexao": 0.04014875315468673, "seguranca_fraude": 0.002566623919295176, "conta_debito_automatico_digital": 0.0009442081731275664, "roaming_cobranca": 0.001998888718196881, "sem_correspondencia": 0.3809207640908337}, "confidence": 0.4891119428367456, "input_tokens": 510, "latency_ms": 165.1780830000007} +{"id": "g0293-atendimento_humano-indireto_multiplo-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_configuracao": 0.018175463606136116, "internet_consumo": 0.682029240117661, "cancelamento_linha": 0.0007985741380374597, "roaming_pacote": 0.0006219301640441459, "suporte_sem_sinal": 0.000548851443392888, "reclamacao_atendimento": 0.0006219301640441459, "seguranca_perda_roubo": 0.00029377900763518695, "conta_explicacao": 0.04940603244437851, "conta_segunda_via": 0.0007985741380374597, "bonus_nao_recebido": 0.000548851443392888, "parceiros_ofertas": 0.00012246531046195198, "fidelidade_resgate": 0.0009049030491763218, "atendimento_humano": 0.016039790335454163, "vas_contratacao": 0.005207357508315806, "conta_debito_automatico_digital": 0.002459781515093177, "sem_correspondencia": 0.22142247561473904}, "confidence": 0.682029240117661, "input_tokens": 520, "latency_ms": 185.55654599992977} +{"id": "g0293-atendimento_humano-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.0739108462452119, "reclamacao_atendimento": 0.0739108462452119, "atendimento_humano": 0.7946164825763351, "sem_correspondencia": 0.05756182493324122}, "confidence": 0.7946164825763351, "input_tokens": 216, "latency_ms": 77.94798899999478} +{"id": "g0293-atendimento_humano-indireto_multiplo-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["troca_numero"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.0508133571610133, "plano_troca": 0.007792480702706704, "roaming_pacote": 0.0009306791004853948, "conta_segunda_via": 0.0009306791004853948, "conta_contestacao": 0.0008213214234785783, "desconto_retencao": 0.002529848086976058, "internet_pacote_adicional": 0.0011950156198033315, "atendimento_humano": 0.7014567585723318, "marketplace_compra": 0.0005644854087981667, "parceiros_ofertas": 0.0002666440266265925, "internet_problema_conexao": 7.176626617699465e-05, "reclamacao_atendimento": 0.00043962167840439436, "suporte_configuracao": 0.0008213214234785783, "fidelidade_resgate": 0.0003879647695009192, "marketplace_pedido": 0.003248389244036119, "sem_correspondencia": 0.22772966741569778}, "confidence": 0.7014567585723318, "input_tokens": 519, "latency_ms": 185.7638210000232} +{"id": "g0293-atendimento_humano-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02507197061508162, "internet_consumo": 0.002332056540266582, "seguranca_perda_roubo": 0.0004592091600147896, "roaming_duvida": 0.0006681453853355547, "seguranca_fraude": 0.0012482599151301447, "reclamacao_atendimento": 0.0026425662610674522, "negociacao_divida": 0.0009721457993800019, "troca_numero": 0.0008579156568134772, "recarga_saldo": 0.007183239847958616, "parceiros_ofertas": 0.0038449112224128623, "portabilidade": 0.00021691504790328315, "plano_consulta": 0.002058032673437406, "bonus_nao_recebido": 0.00493696373448605, "plano_nova_linha": 0.002332056540266582, "suporte_sem_sinal": 0.004356855203856416, "sem_correspondencia": 0.9408187563965891}, "confidence": 0.9408187563965891, "input_tokens": 522, "latency_ms": 183.900857000026} +{"id": "g0293-atendimento_humano-indireto_multiplo-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9810169336265432, "vas_cancelamento": 0.006610040103980993, "reclamacao_atendimento": 0.002755474667901455, "sem_correspondencia": 0.009617551601574348}, "confidence": 0.9810169336265432, "input_tokens": 221, "latency_ms": 77.66735699999572} +{"id": "g0293-atendimento_humano-indireto_multiplo-11-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"troca_numero": 0.007876526178400256, "atendimento_humano": 0.9104026428900573, "conta_debito_automatico_digital": 0.0006465446405150879, "reclamacao_atendimento": 0.008925273454594611, "fidelidade_resgate": 0.012986196249554896, "roaming_pacote": 0.0005705736426372357, "suporte_sem_sinal": 0.00039214914734528365, "sem_correspondencia": 0.05820009379689534}, "confidence": 0.9104026428900573, "input_tokens": 309, "latency_ms": 107.75437799998144} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0035799105161292465, "cadastro_atualizacao": 0.0007987860067809669, "conta_vencimento": 0.0001572902907249089, "vas_cancelamento": 0.00010810393047314498, "plano_consulta": 0.0007049261768121209, "internet_problema_conexao": 0.00090514312791528, "troca_numero": 9.54013837997709e-05, "vas_consulta": 8.419142570558201e-05, "roaming_pacote": 0.00048448820366207986, "negociacao_religacao": 0.00033298354807764454, "recarga_nao_creditada": 0.00013880819437136262, "sem_correspondencia": 0.9926099671955478}, "confidence": 0.9926099671955478, "input_tokens": 380, "latency_ms": 124.39004200007275} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0006255622734608749, "suporte_sem_sinal": 0.00012318051521172506, "desconto_retencao": 9.593308170603055e-05, "roaming_cobranca": 3.315358590381549e-05, "fidelidade_resgate": 0.00020309033556537175, "negociacao_divida": 7.471275915510966e-05, "roaming_duvida": 2.9257936869689468e-05, "suporte_chip_esim": 4.257004695483951e-05, "negociacao_religacao": 0.0001395818102601409, "cancelamento_linha": 0.00026077315274957975, "recarga_nao_creditada": 0.00023013149957872364, "sem_correspondencia": 0.9981420530025841}, "confidence": 0.9981420530025841, "input_tokens": 408, "latency_ms": 143.91907599997467} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.004576493796814769, "vas_cancelamento": 0.0009011650600923986, "cancelamento_linha": 0.00029256546025613274, "parceiros_ofertas": 0.00015659900619201345, "reclamacao_atendimento": 0.00029256546025613274, "recarga_realizar": 0.0007952753742490025, "troca_numero": 0.00013819813791227776, "desconto_retencao": 0.0001774499216182824, "conta_vencimento": 0.0009011650600923986, "plano_nova_linha": 0.0031453751210041804, "vas_contratacao": 0.0003756614870138217, "sem_correspondencia": 0.9882474861144986}, "confidence": 0.9882474861144986, "input_tokens": 386, "latency_ms": 141.58155200004785} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.005862994432478766, "recarga_realizar": 0.0007934700121341972, "recarga_nao_creditada": 0.00017704709088047998, "conta_contestacao": 0.00013788441301823198, "conta_segunda_via": 0.00022733296464116074, "plano_consulta": 0.0004247138921819309, "recarga_saldo": 0.000330767511812592, "conta_explicacao": 0.0006179550667937899, "seguranca_perda_roubo": 0.00029190130465022606, "atendimento_humano": 0.00017704709088047998, "roaming_pacote": 0.00015624350931363695, "conta_pagamento_confirmacao": 0.0007934700121341972, "negociacao_religacao": 0.0007934700121341972, "suporte_sem_sinal": 0.0013082108866683396, "conta_debito_automatico_digital": 0.0019034356086124991, "sem_correspondencia": 0.9860040561916653}, "confidence": 0.9860040561916653, "input_tokens": 502, "latency_ms": 164.56039100000908} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0016941097911776632, "beneficios_consulta": 0.0009067916268937642, "suporte_chip_esim": 0.0001785578583127876, "internet_problema_conexao": 8.978452965453069e-05, "recarga_saldo": 0.0011643434965712205, "suporte_configuracao": 0.0013193740319780982, "reclamacao_atendimento": 0.00022927282842294782, "sem_correspondencia": 0.994417765836989}, "confidence": 0.994417765836989, "input_tokens": 314, "latency_ms": 109.53519699990011} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.003167878545638019, "seguranca_perda_roubo": 0.0010284595861329634, "atendimento_humano": 0.0004858099093350786, "sem_correspondencia": 0.9953178519588939}, "confidence": 0.9953178519588939, "input_tokens": 197, "latency_ms": 74.7936820000632} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.003589406835033143, "recarga_realizar": 0.0009075441733485742, "fidelidade_pontos": 0.00026001575902688247, "sem_correspondencia": 0.9952430332325914}, "confidence": 0.9952430332325914, "input_tokens": 202, "latency_ms": 75.80804100007299} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.008496091791571212, "plano_consulta": 0.003541697983608372, "marketplace_pedido": 0.0008954814866380265, "marketplace_compra": 0.0006154548251221168, "recarga_realizar": 0.0016729796673668896, "vas_contratacao": 0.0021481484145008897, "vas_cancelamento": 0.0006154548251221168, "sem_correspondencia": 0.9820146910060704}, "confidence": 0.9820146910060704, "input_tokens": 316, "latency_ms": 109.04238000000532} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0024622523599151587, "conta_explicacao": 0.0014934315482383297, "suporte_configuracao": 0.00037759862901863605, "internet_consumo": 0.0001783649627092664, "fidelidade_pontos": 0.0009058120221886537, "plano_troca": 0.0009058120221886537, "conta_vencimento": 0.00033322962052913604, "sem_correspondencia": 0.9933434988352122}, "confidence": 0.9933434988352122, "input_tokens": 310, "latency_ms": 109.4382350000842} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0045712158370297545, "seguranca_perda_roubo": 0.0031417476358300504, "fidelidade_resgate": 0.0007010186531287099, "conta_segunda_via": 0.00033113776458555786, "roaming_cobranca": 0.0013096752647922937, "plano_troca": 0.0016816563276005531, "suporte_chip_esim": 0.001155784364570859, "sem_correspondencia": 0.9871077641524623}, "confidence": 0.9871077641524623, "input_tokens": 314, "latency_ms": 109.67561400002523} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0027974030212904928, "bonus_nao_recebido": 0.0007072942492060647, "recarga_realizar": 0.0005508413151435847, "sem_correspondencia": 0.9959444614143599}, "confidence": 0.9959444614143599, "input_tokens": 207, "latency_ms": 76.17535600002157} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0027974473597821613, "plano_nova_linha": 0.0009081981876583796, "internet_problema_conexao": 0.0003341074417486814, "sem_correspondencia": 0.9959602470108109}, "confidence": 0.9959602470108109, "input_tokens": 205, "latency_ms": 80.72492899998451} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0008021327618911934, "marketplace_pedido": 0.00042935072799176317, "conta_pagamento_confirmacao": 3.9935838656380375e-05, "roaming_duvida": 3.751624850821509e-05, "beneficios_consulta": 7.460996912644812e-05, "cancelamento_linha": 7.460996912644812e-05, "conta_debito_automatico_digital": 3.751624850821509e-05, "vas_cancelamento": 2.4222310566431675e-05, "roaming_cobranca": 2.2754754957630797e-05, "parceiros_ofertas": 3.3107973105093765e-05, "cadastro_atualizacao": 1.0748585157802573e-05, "vas_contratacao": 0.0001789800116210843, "reclamacao_atendimento": 9.580109669664705e-05, "conta_segunda_via": 0.0011670962819356724, "recarga_nao_creditada": 0.00020281092329831426, "sem_correspondencia": 0.9967688062988527}, "confidence": 0.9967688062988527, "input_tokens": 516, "latency_ms": 184.49521200000163} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0008030091744495379, "plano_troca": 0.00010867547406572675, "troca_numero": 8.463654430304413e-05, "desconto_retencao": 5.816978949339937e-05, "seguranca_fraude": 0.0001581218817451954, "recarga_realizar": 0.00013954207087098263, "atendimento_humano": 3.528176079677653e-05, "vas_cancelamento": 3.9979472668341124e-05, "parceiros_ofertas": 0.00026069890979643395, "roaming_duvida": 0.00037931467555413635, "conta_pagamento_confirmacao": 7.469148819290034e-05, "sem_correspondencia": 0.9978578787580635}, "confidence": 0.9978578787580635, "input_tokens": 404, "latency_ms": 144.78305099999034} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0007079186123886876, "atendimento_humano": 0.00017898985581901277, "beneficios_consulta": 5.458882179887582e-05, "recarga_saldo": 4.525572279842904e-05, "fidelidade_pontos": 7.46140727986787e-05, "bonus_nao_recebido": 4.251381716390987e-05, "plano_consulta": 3.110377308329645e-05, "portabilidade": 4.525572279842904e-05, "conta_debito_automatico_digital": 4.525572279842904e-05, "parceiros_ofertas": 6.185723897613679e-05, "roaming_pacote": 4.525572279842904e-05, "suporte_configuracao": 0.0008021768805254556, "conta_pagamento_confirmacao": 0.00022982752420088666, "desconto_retencao": 0.0005513275696791323, "negociacao_divida": 0.0002604287035204133, "sem_correspondencia": 0.9968236302388518}, "confidence": 0.9968236302388518, "input_tokens": 512, "latency_ms": 162.73239899999226} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0019156851121233268, "recarga_realizar": 0.00048436104943843234, "conta_vencimento": 0.0001387717640763466, "internet_problema_conexao": 0.00010807555853085896, "fidelidade_pontos": 0.0007985763649077798, "negociacao_divida": 7.906976772831397e-05, "roaming_cobranca": 6.157959702408502e-05, "portabilidade": 0.00010807555853085896, "vas_contratacao": 0.0001224656519635761, "cadastro_atualizacao": 6.555113981453321e-05, "roaming_duvida": 2.4114916683121557e-05, "cancelamento_linha": 0.00033289615634297866, "atendimento_humano": 0.00042744712586204064, "suporte_configuracao": 0.0014919370654398788, "suporte_sem_sinal": 0.0014919370654398788, "sem_correspondencia": 0.992349456106094}, "confidence": 0.992349456106094, "input_tokens": 502, "latency_ms": 163.51798000005147} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.0015000602654113712, "desconto_retencao": 0.0001791566500770433, "fidelidade_resgate": 3.52780360906422e-05, "bonus_nao_recebido": 2.924651915136144e-05, "negociacao_religacao": 4.529789499121203e-05, "recarga_realizar": 3.113275757925931e-05, "suporte_sem_sinal": 1.3815077431202669e-05, "seguranca_perda_roubo": 1.773891055517342e-05, "recarga_nao_creditada": 2.1397210503423302e-05, "vas_consulta": 1.773891055517342e-05, "vas_contratacao": 5.758981079986125e-06, "fidelidade_pontos": 6.590804831249033e-05, "suporte_chip_esim": 6.590804831249033e-05, "conta_segunda_via": 0.0001231324448220577, "plano_troca": 9.589564444891507e-05, "sem_correspondencia": 0.9977525346006783}, "confidence": 0.9977525346006783, "input_tokens": 521, "latency_ms": 186.05459599996266} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.004595999404812828, "bonus_nao_recebido": 0.0024600612068925434, "suporte_sem_sinal": 0.0004844147733540621, "sem_correspondencia": 0.9924595246149406}, "confidence": 0.9924595246149406, "input_tokens": 212, "latency_ms": 77.95741500001441} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.001321569300480495, "bonus_nao_recebido": 0.00048617817573009837, "negociacao_divida": 0.00017885495559733988, "recarga_saldo": 0.00010848101421132832, "reclamacao_atendimento": 0.00017885495559733988, "internet_pacote_adicional": 0.00026023242485604916, "conta_debito_automatico_digital": 6.579706111589252e-05, "parceiros_ofertas": 0.00010848101421132832, "suporte_chip_esim": 0.0003341450477614499, "negociacao_religacao": 0.0003341450477614499, "recarga_realizar": 0.0005509120477434127, "sem_correspondencia": 0.9960723489549338}, "confidence": 0.9960723489549338, "input_tokens": 414, "latency_ms": 143.7984269999788} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.005847315868867216, "vas_contratacao": 0.0024375239027941797, "conta_segunda_via": 0.0006163025583468886, "conta_vencimento": 0.00025691312920551575, "marketplace_pedido": 0.0013047125262587971, "suporte_configuracao": 0.004018797506376756, "plano_troca": 0.002151107294191778, "sem_correspondencia": 0.9833673272139589}, "confidence": 0.9833673272139589, "input_tokens": 322, "latency_ms": 115.8290539999598} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.019982637417777286, "vas_contratacao": 0.005052401967823612, "conta_pagamento_confirmacao": 0.001640274764940117, "fidelidade_pontos": 0.000877975813845498, "negociacao_divida": 0.003064436698677462, "roaming_cobranca": 0.004458729087216651, "plano_consulta": 0.002106154488534621, "sem_correspondencia": 0.9628173897611848}, "confidence": 0.9628173897611848, "input_tokens": 320, "latency_ms": 109.483343000079} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.005173239511687865, "conta_debito_automatico_digital": 0.00402892298271844, "negociacao_religacao": 0.0005452554330046986, "roaming_cobranca": 0.0004246453581979972, "internet_consumo": 0.0014821579354052407, "conta_pagamento_confirmacao": 0.0014821579354052407, "plano_consulta": 0.0010186712584789842, "sem_correspondencia": 0.9858449495851016}, "confidence": 0.9858449495851016, "input_tokens": 308, "latency_ms": 109.50185199999396} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0021810856079971176, "vas_contratacao": 0.0004866659810098323, "cancelamento_linha": 0.0002604935282069186, "sem_correspondencia": 0.9970717548827862}, "confidence": 0.9970717548827862, "input_tokens": 204, "latency_ms": 76.0516950000465} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0019186777317096225, "vas_consulta": 0.0011637368703897764, "marketplace_compra": 0.0002596647942607033, "beneficios_consulta": 0.00022915337664533691, "suporte_chip_esim": 0.0014942677199171208, "troca_numero": 0.0005497103737636357, "vas_cancelamento": 0.0004851177021650288, "sem_correspondencia": 0.9938996714311489}, "confidence": 0.9938996714311489, "input_tokens": 315, "latency_ms": 109.78101299997434} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.0005516891033141829, "roaming_cobranca": 0.00010863402552549543, "cadastro_atualizacao": 2.923845131794006e-05, "seguranca_perda_roubo": 2.4239527513072408e-05, "conta_vencimento": 4.254169564433502e-05, "vas_consulta": 2.923845131794006e-05, "troca_numero": 1.565021522012355e-05, "roaming_pacote": 1.6659567382693465e-05, "vas_contratacao": 2.7466983104508775e-05, "recarga_realizar": 1.6659567382693465e-05, "plano_nova_linha": 8.376956555352974e-06, "suporte_chip_esim": 0.0002605994799173021, "fidelidade_resgate": 0.0001580615744750104, "atendimento_humano": 0.0002029550790275957, "recarga_saldo": 0.00103069093702613, "sem_correspondencia": 0.9974772983852757}, "confidence": 0.9974772983852757, "input_tokens": 501, "latency_ms": 163.88301000006322} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.004066539111450062, "internet_problema_conexao": 0.000333801857367409, "beneficios_consulta": 0.0005503462224408576, "sem_correspondencia": 0.9950493128087416}, "confidence": 0.9950493128087416, "input_tokens": 219, "latency_ms": 78.79386199999772} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.006631673416527598, "plano_consulta": 0.0010170000569179832, "conta_contestacao": 0.0001376359907546465, "internet_pacote_adicional": 0.0001376359907546465, "recarga_saldo": 0.00037413341261031274, "internet_problema_conexao": 0.0006168417154502502, "suporte_sem_sinal": 9.459574082144191e-05, "suporte_chip_esim": 0.0001559620100099477, "portabilidade": 0.00017672811037996512, "parceiros_ofertas": 0.00017672811037996512, "roaming_pacote": 4.4683863995807e-05, "desconto_retencao": 0.0006989732356495384, "atendimento_humano": 0.0008974994001584776, "internet_consumo": 0.0031325807106693687, "conta_debito_automatico_digital": 0.0014797263514818879, "sem_correspondencia": 0.9842276018834383}, "confidence": 0.9842276018834383, "input_tokens": 508, "latency_ms": 165.24012099989704} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.004066054998770468, "recarga_nao_creditada": 0.00080065370128028, "conta_explicacao": 0.00020243695821128022, "sem_correspondencia": 0.994930854341738}, "confidence": 0.994930854341738, "input_tokens": 222, "latency_ms": 77.59525599999506} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.002769317001597775, "suporte_configuracao": 0.002769317001597775, "fidelidade_pontos": 0.0003747863007832019, "atendimento_humano": 0.0003307477495723142, "marketplace_pedido": 0.00313804727641218, "internet_problema_conexao": 0.002769317001597775, "troca_numero": 0.0019033218847717124, "sem_correspondencia": 0.9859451457836673}, "confidence": 0.9859451457836673, "input_tokens": 308, "latency_ms": 107.9483659999596} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0024638185280319524, "bonus_nao_recebido": 0.00022917082189266084, "vas_consulta": 0.00012266630150113673, "marketplace_compra": 6.168048994767578e-05, "seguranca_fraude": 0.00022917082189266084, "internet_consumo": 8.43072338906722e-05, "suporte_chip_esim": 6.989315176861274e-05, "portabilidade": 3.101489809041057e-05, "fidelidade_resgate": 0.00010825263112626127, "reclamacao_atendimento": 4.803681387147781e-05, "roaming_pacote": 4.23923394516119e-05, "desconto_retencao": 0.00012266630150113673, "cancelamento_linha": 0.0006229508807638443, "conta_debito_automatico_digital": 0.00029426116007339603, "plano_troca": 0.0014943814772194295, "sem_correspondencia": 0.9939753361489772}, "confidence": 0.9939753361489772, "input_tokens": 533, "latency_ms": 188.0953000001} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0045563763050061835, "internet_problema_conexao": 0.0021522797681866133, "vas_cancelamento": 0.0006987429371872409, "cancelamento_linha": 0.0003300627924912684, "vas_contratacao": 0.004020987976177801, "vas_consulta": 0.0024388524898876886, "suporte_configuracao": 0.0018993802289201773, "sem_correspondencia": 0.9839033175021431}, "confidence": 0.9839033175021431, "input_tokens": 317, "latency_ms": 110.38274700001693} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.004603350482255657, "internet_problema_conexao": 0.0007999423663860738, "fidelidade_resgate": 0.0005497918120678284, "sem_correspondencia": 0.9940469153392905}, "confidence": 0.9940469153392905, "input_tokens": 217, "latency_ms": 77.5566610000169} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.019198541390321403, "vas_cancelamento": 0.002598240036788979, "atendimento_humano": 0.00035163355129554346, "roaming_pacote": 0.0004515064172236505, "conta_contestacao": 0.0037804169466452435, "suporte_sem_sinal": 0.0010831075893454158, "plano_consulta": 0.0004515064172236505, "suporte_chip_esim": 0.00035163355129554346, "fidelidade_resgate": 0.00027385248510314824, "recarga_nao_creditada": 0.0002416739698686224, "recarga_realizar": 6.110474885811095e-05, "negociacao_divida": 0.0009558390927631973, "recarga_saldo": 0.0015759122436053963, "seguranca_fraude": 0.002944191678383725, "desconto_retencao": 0.04064331244224953, "sem_correspondencia": 0.9250375274390289}, "confidence": 0.9250375274390289, "input_tokens": 516, "latency_ms": 183.83915700007947} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.013636299215521444, "bonus_nao_recebido": 0.0008717394436229902, "conta_vencimento": 0.00022041024857269141, "fidelidade_resgate": 0.00022041024857269141, "atendimento_humano": 0.00046660849988999146, "plano_troca": 0.0009878102020187273, "conta_contestacao": 0.000151485600779664, "beneficios_consulta": 0.0002830123612657988, "conta_explicacao": 0.000411780555872562, "internet_consumo": 0.00046660849988999146, "cancelamento_linha": 0.00011797710451124455, "suporte_configuracao": 0.022482456570261673, "internet_pacote_adicional": 0.001845472416631794, "seguranca_perda_roubo": 0.0008717394436229902, "seguranca_fraude": 0.0009878102020187273, "sem_correspondencia": 0.955978379386947}, "confidence": 0.955978379386947, "input_tokens": 526, "latency_ms": 187.08511800002725} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0024515273896342006, "atendimento_humano": 0.0024515273896342006, "suporte_sem_sinal": 0.00042601158197351095, "reclamacao_atendimento": 0.0002280275679327764, "conta_debito_automatico_digital": 0.0013122080526290333, "beneficios_consulta": 0.003566951304619132, "vas_consulta": 0.0005470096990573414, "sem_correspondencia": 0.9890167370145199}, "confidence": 0.9890167370145199, "input_tokens": 311, "latency_ms": 108.59976300002927} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0016967098353613376, "recarga_realizar": 0.00015781859867484377, "conta_contestacao": 0.00015781859867484377, "cadastro_atualizacao": 5.805821788696165e-05, "conta_pagamento_confirmacao": 0.0002948439589818952, "suporte_chip_esim": 0.00015781859867484377, "marketplace_compra": 6.578857978642734e-05, "troca_numero": 5.123619745482521e-05, "internet_pacote_adicional": 0.0005508410344412377, "plano_consulta": 0.0007072938887771167, "bonus_nao_recebido": 0.00015781859867484377, "sem_correspondencia": 0.9959439538926108}, "confidence": 0.9959439538926108, "input_tokens": 426, "latency_ms": 146.60500600007254} +{"id": "g0298-oos_fora_do_dominio-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0002031307526552763, "parceiros_ofertas": 3.115110983863526e-05, "desconto_retencao": 1.2985714562560549e-05, "seguranca_fraude": 1.382322119693466e-05, "seguranca_perda_roubo": 2.0112668163908265e-05, "negociacao_divida": 1.5663761715707073e-05, "internet_consumo": 8.384207471930437e-06, "conta_explicacao": 1.0765535492741955e-05, "vas_cancelamento": 1.382322119693466e-05, "roaming_duvida": 1.4714742368532844e-05, "conta_pagamento_confirmacao": 5.085278889117558e-06, "marketplace_compra": 0.0010315830813212735, "beneficios_consulta": 8.4677495810694e-05, "conta_debito_automatico_digital": 0.00010872805684240087, "troca_numero": 8.4677495810694e-05, "sem_correspondencia": 0.9983406936566627}, "confidence": 0.9983406936566627, "input_tokens": 522, "latency_ms": 183.48665999997138} +{"id": "g0298-oos_fora_do_dominio-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.009675558613133182, "suporte_configuracao": 0.0027720939549645855, "conta_vencimento": 0.0006185377681177421, "sem_correspondencia": 0.9869338096637845}, "confidence": 0.9869338096637845, "input_tokens": 219, "latency_ms": 77.53123400004824} +{"id": "g0298-oos_fora_do_dominio-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0013084391358602337, "recarga_nao_creditada": 0.000899276190027263, "recarga_realizar": 0.000899276190027263, "internet_pacote_adicional": 0.0001379084703060645, "marketplace_pedido": 0.0006180628840777308, "fidelidade_resgate": 0.0002576469421449667, "roaming_pacote": 7.857787776531004e-05, "conta_contestacao": 0.00015627076979212934, "plano_nova_linha": 0.001154693484617121, "internet_problema_conexao": 0.005174977169599125, "atendimento_humano": 0.0031387823166747738, "sem_correspondencia": 0.9861760885691081}, "confidence": 0.9861760885691081, "input_tokens": 395, "latency_ms": 140.85654600000908} +{"id": "g0298-oos_fora_do_dominio-emocional-4-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.021865674240855497, "portabilidade": 0.011703852029691202, "reclamacao_atendimento": 0.010328613164510916, "conta_pagamento_confirmacao": 0.0010886278183389142, "marketplace_compra": 0.004878891395115484, "conta_contestacao": 0.01702900422116251, "vas_cancelamento": 0.003353209748248401, "sem_correspondencia": 0.9297521273820771}, "confidence": 0.9297521273820771, "input_tokens": 320, "latency_ms": 108.18913899993277} +{"id": "g0298-oos_fora_do_dominio-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0027771992454961518, "parceiros_ofertas": 0.004040801058881047, "conta_debito_automatico_digital": 0.0003316891493576996, "conta_pagamento_confirmacao": 0.00022796639624484438, "negociacao_religacao": 0.000546862955806471, "reclamacao_atendimento": 0.0027771992454961518, "cadastro_atualizacao": 0.000546862955806471, "sem_correspondencia": 0.9887514189929112}, "confidence": 0.9887514189929112, "input_tokens": 315, "latency_ms": 109.53890500002217} +{"id": "g0298-oos_fora_do_dominio-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.002797743914265393, "conta_pagamento_confirmacao": 0.0007073804404480512, "suporte_sem_sinal": 0.0004290479252127697, "sem_correspondencia": 0.9960658277200738}, "confidence": 0.9960658277200738, "input_tokens": 227, "latency_ms": 77.67802399996526} +{"id": "g0298-oos_fora_do_dominio-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.0014979302247837797, "recarga_nao_creditada": 0.00037873607257804396, "reclamacao_atendimento": 0.00013932921473147763, "cancelamento_linha": 5.1256353654271875e-05, "negociacao_religacao": 0.0004291641947624157, "roaming_pacote": 0.00048630674340670153, "roaming_cobranca": 3.522794233649953e-05, "vas_consulta": 5.1256353654271875e-05, "conta_explicacao": 0.00022971503995773278, "internet_problema_conexao": 0.0003342334109471783, "negociacao_divida": 3.108854999638957e-05, "sem_correspondencia": 0.9963357558991912}, "confidence": 0.9963357558991912, "input_tokens": 397, "latency_ms": 142.562754000096} +{"id": "g0298-oos_fora_do_dominio-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.010851756265033142, "suporte_configuracao": 0.0016641707222334022, "marketplace_compra": 0.0001366034514444615, "marketplace_pedido": 0.00022522101604753578, "seguranca_perda_roubo": 0.00025520884593240403, "recarga_nao_creditada": 0.0003276946447407527, "cancelamento_linha": 0.00028918950897727366, "conta_segunda_via": 0.00022522101604753578, "cadastro_atualizacao": 0.00017540230366195833, "plano_consulta": 0.00025520884593240403, "portabilidade": 6.452690145134486e-05, "conta_pagamento_confirmacao": 0.0016641707222334022, "plano_nova_linha": 0.0011437666954688464, "vas_consulta": 0.0018857524795378828, "bonus_nao_recebido": 0.00399213803050909, "sem_correspondencia": 0.9768439685507485}, "confidence": 0.9768439685507485, "input_tokens": 523, "latency_ms": 185.66034399998443} +{"id": "g0298-oos_fora_do_dominio-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0035757562421339165, "conta_contestacao": 0.0004270631817963046, "troca_numero": 9.529067614770746e-05, "reclamacao_atendimento": 8.951730593748489e-05, "bonus_nao_recebido": 0.00029351594621496006, "desconto_retencao": 0.00020173036298772967, "recarga_nao_creditada": 8.409372654554361e-05, "atendimento_humano": 0.00017802642049393757, "conta_vencimento": 0.00037688193514316085, "suporte_configuracao": 0.0003325971404039278, "vas_consulta": 4.501212820025301e-05, "vas_contratacao": 0.0004839259838142794, "roaming_cobranca": 0.00029351594621496006, "vas_cancelamento": 0.0009040927629574387, "plano_troca": 0.0011608780866807966, "sem_correspondencia": 0.9914581021543276}, "confidence": 0.9914581021543276, "input_tokens": 501, "latency_ms": 164.37530199993944} +{"id": "g0298-oos_fora_do_dominio-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0009090973193334192, "vas_consulta": 0.0006248128409554718, "roaming_duvida": 0.00010857619129130812, "roaming_cobranca": 5.8116647253736736e-05, "cadastro_atualizacao": 0.00042942716683962466, "conta_pagamento_confirmacao": 0.00026046074280176466, "plano_nova_linha": 5.8116647253736736e-05, "suporte_chip_esim": 5.4595537597083205e-05, "portabilidade": 0.00015797742616079685, "roaming_pacote": 0.0003344382138068345, "reclamacao_atendimento": 5.8116647253736736e-05, "sem_correspondencia": 0.9969462646194525}, "confidence": 0.9969462646194525, "input_tokens": 416, "latency_ms": 144.34253599995372} +{"id": "g0298-oos_fora_do_dominio-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.0329081017714547, "conta_contestacao": 0.003930312274588128, "bonus_nao_recebido": 0.001445881083204741, "sem_correspondencia": 0.9617157048707524}, "confidence": 0.9617157048707524, "input_tokens": 220, "latency_ms": 76.53473999994276} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.008479986649392143, "conta_debito_automatico_digital": 0.0016698083768410072, "portabilidade": 0.00022598398963064622, "fidelidade_resgate": 0.00022598398963064622, "plano_troca": 0.0002560734082678365, "parceiros_ofertas": 0.00017599650808594751, "roaming_pacote": 0.00017599650808594751, "conta_segunda_via": 0.00015531637325155338, "suporte_configuracao": 0.0003288047647537589, "marketplace_pedido": 0.0018921407791354157, "marketplace_compra": 0.00015531637325155338, "plano_consulta": 0.002753048588891024, "plano_nova_linha": 0.0007887616267064558, "roaming_cobranca": 0.000893784017140894, "vas_contratacao": 0.0016698083768410072, "sem_correspondencia": 0.9801531896700941}, "confidence": 0.9801531896700941, "input_tokens": 514, "latency_ms": 183.45677100001012} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.017832890931984563, "recarga_realizar": 0.002734762397623718, "recarga_saldo": 0.0057894920412011296, "sem_correspondencia": 0.9736428546291906}, "confidence": 0.9736428546291906, "input_tokens": 209, "latency_ms": 76.70351399997344} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0046024666194351, "vas_cancelamento": 0.0011636857997628087, "cancelamento_linha": 0.00037779346612287036, "sem_correspondencia": 0.9938560541146793}, "confidence": 0.9938560541146793, "input_tokens": 207, "latency_ms": 75.47508799996194} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.010885432957600711, "desconto_retencao": 0.002428868399114443, "conta_explicacao": 0.000893530749345197, "roaming_pacote": 0.0001993736591989403, "plano_consulta": 0.0003724790328168899, "internet_consumo": 0.0006141141042950174, "roaming_cobranca": 0.00012092623704325503, "marketplace_pedido": 0.0005419537948738661, "negociacao_religacao": 0.000893530749345197, "fidelidade_resgate": 0.00275226846915943, "conta_segunda_via": 0.0004220740398362864, "sem_correspondencia": 0.9798754478073708}, "confidence": 0.9798754478073708, "input_tokens": 413, "latency_ms": 144.52923300007114} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.0051864489576864264, "atendimento_humano": 0.0021620335874606585, "internet_problema_conexao": 0.0003757051023653515, "roaming_cobranca": 0.00015661718777554116, "recarga_realizar": 0.00048241490061638097, "fidelidade_pontos": 0.001907987944217892, "parceiros_ofertas": 0.0002278766635950591, "internet_consumo": 0.00012197358848203272, "cadastro_atualizacao": 0.00029259942792605803, "negociacao_divida": 0.0005466476983698389, "seguranca_perda_roubo": 0.0001774705240515311, "sem_correspondencia": 0.9883622244174533}, "confidence": 0.9883622244174533, "input_tokens": 399, "latency_ms": 142.39444300005744} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.005833950709480349, "recarga_saldo": 0.0007895393716559606, "conta_vencimento": 0.00015546952031244196, "marketplace_pedido": 0.00010037866669417938, "negociacao_divida": 0.0002262068172894131, "fidelidade_pontos": 0.00019962681560142657, "plano_consulta": 7.817498422509044e-05, "plano_troca": 0.00012107978416306549, "plano_nova_linha": 0.0002262068172894131, "conta_contestacao": 0.0027557631854982297, "internet_consumo": 0.00010685253448951664, "beneficios_consulta": 0.000614893880911367, "suporte_chip_esim": 0.0006967660499549729, "conta_explicacao": 0.0024319524754588453, "troca_numero": 0.004543485380943273, "sem_correspondencia": 0.9811196530060324}, "confidence": 0.9811196530060324, "input_tokens": 519, "latency_ms": 185.7624989999067} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.015463749902592869, "marketplace_compra": 0.003909848274997269, "recarga_nao_creditada": 0.0008724050717562028, "plano_nova_linha": 0.00041209497633925505, "recarga_realizar": 0.000988564457508195, "portabilidade": 0.0011201902857822573, "cancelamento_linha": 0.01062806951795702, "desconto_retencao": 0.0005995946525809069, "plano_troca": 0.0011201902857822573, "suporte_chip_esim": 0.007304558233936996, "roaming_pacote": 0.0008724050717562028, "sem_correspondencia": 0.9567083292690106}, "confidence": 0.9567083292690106, "input_tokens": 401, "latency_ms": 144.53769600004307} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.029132586219169233, "roaming_pacote": 0.0021103574674960018, "internet_consumo": 0.0006046275375273272, "conta_vencimento": 0.0001528737822008286, "fidelidade_resgate": 0.0006046275375273272, "fidelidade_pontos": 0.00032363379945879656, "conta_segunda_via": 0.00025204625644688474, "bonus_nao_recebido": 0.00019629382189104995, "suporte_configuracao": 0.00047088439969281766, "recarga_saldo": 0.0005335819290852175, "recarga_nao_creditada": 0.0008797278761440054, "sem_correspondencia": 0.9647387593733605}, "confidence": 0.9647387593733605, "input_tokens": 413, "latency_ms": 144.05740799998057} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.024585771807362697, "beneficios_consulta": 0.014912024393863958, "portabilidade": 0.0033273223911401573, "plano_consulta": 0.002018123044974857, "suporte_sem_sinal": 0.006216256606321315, "conta_debito_automatico_digital": 0.11018578479488314, "conta_pagamento_confirmacao": 0.024585771807362697, "sem_correspondencia": 0.8141689451540912}, "confidence": 0.8141689451540912, "input_tokens": 314, "latency_ms": 109.79081599998608} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.039783246681810144, "seguranca_fraude": 0.04508032443546912, "suporte_chip_esim": 0.0022444171947141886, "plano_troca": 0.0006430362924411062, "conta_pagamento_confirmacao": 0.002881888723664017, "negociacao_divida": 0.0025432578722269688, "suporte_configuracao": 0.0013613078417803745, "sem_correspondencia": 0.9054625209578941}, "confidence": 0.9054625209578941, "input_tokens": 335, "latency_ms": 116.51254799994604} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.012132367241776654, "recarga_nao_creditada": 0.008338445931627895, "desconto_retencao": 0.001641937356996445, "vas_consulta": 0.0012787420993830244, "marketplace_pedido": 0.007358652707030737, "fidelidade_resgate": 0.0023890047577707287, "suporte_configuracao": 0.003067542829565556, "sem_correspondencia": 0.9637933070758489}, "confidence": 0.9637933070758489, "input_tokens": 306, "latency_ms": 108.53382900006636} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.13067138833959854, "conta_segunda_via": 0.005741300115955436, "reclamacao_atendimento": 0.00047127461211759195, "bonus_nao_recebido": 0.0004158983854605315, "plano_nova_linha": 0.0004158983854605315, "plano_consulta": 0.0003670290369588532, "negociacao_religacao": 0.00028584250139349846, "vas_cancelamento": 0.0012810572143333349, "internet_problema_conexao": 0.00028584250139349846, "roaming_pacote": 0.00015300046562732544, "vas_contratacao": 0.00010515557967568745, "roaming_duvida": 0.0008804568889291297, "seguranca_perda_roubo": 0.0007770004773392262, "conta_debito_automatico_digital": 0.0009976883616820739, "atendimento_humano": 0.00506667956913925, "sem_correspondencia": 0.8520844875649355}, "confidence": 0.8520844875649355, "input_tokens": 514, "latency_ms": 185.2468910000198} +{"id": "g0306-oos_outra_empresa-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0035555699245832986, "conta_explicacao": 0.005173323714343385, "conta_contestacao": 0.0010186878389649393, "plano_consulta": 0.0003307195203879128, "troca_numero": 0.0016795323083050424, "portabilidade": 0.0014821820598699554, "negociacao_religacao": 0.0008989888625871541, "sem_correspondencia": 0.9858609957709583}, "confidence": 0.9858609957709583, "input_tokens": 313, "latency_ms": 110.39600000003702} +{"id": "g0306-oos_outra_empresa-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.07888771790583407, "conta_vencimento": 0.24299127786624278, "negociacao_religacao": 0.01760222913007291, "sem_correspondencia": 0.6605187750978503}, "confidence": 0.6605187750978503, "input_tokens": 207, "latency_ms": 75.78615299996727} +{"id": "g0306-oos_outra_empresa-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.022669713313692132, "cancelamento_linha": 0.009450142477478473, "roaming_pacote": 0.00393940547941134, "sem_correspondencia": 0.9639407387294181}, "confidence": 0.9639407387294181, "input_tokens": 204, "latency_ms": 75.84283799997138} +{"id": "g0306-oos_outra_empresa-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0075456691904933265, "suporte_chip_esim": 0.0031455028985749437, "negociacao_divida": 0.0010211952771051966, "sem_correspondencia": 0.9882876326338266}, "confidence": 0.9882876326338266, "input_tokens": 222, "latency_ms": 77.40500099998826} +{"id": "g0306-oos_outra_empresa-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.001168216534001394, "conta_debito_automatico_digital": 0.0002300354747114518, "recarga_nao_creditada": 7.468158444502211e-05, "internet_consumo": 3.755225895186054e-05, "seguranca_fraude": 0.00015810091551077265, "seguranca_perda_roubo": 0.00012312911680409578, "conta_contestacao": 2.924572867780916e-05, "suporte_chip_esim": 2.580926497199606e-05, "portabilidade": 0.00013952356823404569, "fidelidade_pontos": 0.0002606643423197747, "marketplace_compra": 2.7473819551432607e-05, "sem_correspondencia": 0.9977255673918204}, "confidence": 0.9977255673918204, "input_tokens": 431, "latency_ms": 146.75878299999567} +{"id": "g0306-oos_outra_empresa-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.024975815628585238, "conta_pagamento_confirmacao": 0.019451184769389215, "marketplace_compra": 0.010411468946050096, "fidelidade_resgate": 0.000587374884499608, "negociacao_divida": 0.0007542042808215231, "conta_segunda_via": 0.0009684174659495347, "recarga_realizar": 0.00024485428066093717, "marketplace_pedido": 0.0026324316000529762, "vas_consulta": 0.0006655829417410366, "seguranca_fraude": 0.001243472640243538, "suporte_chip_esim": 0.0008546254141092873, "sem_correspondencia": 0.9372105671478971}, "confidence": 0.9372105671478971, "input_tokens": 439, "latency_ms": 147.88815800000066} +{"id": "g0306-oos_outra_empresa-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.0013188826899460198, "beneficios_consulta": 0.00033346576623982844, "vas_contratacao": 0.00025970339987508445, "conta_segunda_via": 0.00017849136239971025, "portabilidade": 0.000705947032669475, "seguranca_fraude": 0.00020225721118902193, "internet_problema_conexao": 0.00010826048378930298, "negociacao_divida": 7.440626982511179e-05, "cancelamento_linha": 0.0006229960697195979, "internet_pacote_adicional": 0.001918962990760018, "fidelidade_resgate": 0.0002291874459804506, "sem_correspondencia": 0.9940474392776064}, "confidence": 0.9940474392776064, "input_tokens": 416, "latency_ms": 145.04849299999023} +{"id": "g0306-oos_outra_empresa-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.010627059620085451, "internet_problema_conexao": 0.003044703557673711, "roaming_cobranca": 0.00019464138645053377, "roaming_pacote": 0.00015158686418577965, "suporte_configuracao": 0.00032090939399955875, "conta_pagamento_confirmacao": 0.00019464138645053377, "suporte_chip_esim": 9.787183548737362e-05, "internet_consumo": 8.113860146879456e-05, "roaming_duvida": 0.00010418402656042955, "plano_troca": 0.00011805596853122388, "seguranca_perda_roubo": 4.3430363730220025e-05, "conta_segunda_via": 0.0012692212743742031, "bonus_nao_recebido": 0.0007698216168674948, "conta_contestacao": 0.0008723221742908048, "vas_cancelamento": 0.025492990770138363, "sem_correspondencia": 0.9566174211597055}, "confidence": 0.9566174211597055, "input_tokens": 534, "latency_ms": 186.35884100001476} +{"id": "g0306-oos_outra_empresa-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0045762456949257945, "marketplace_pedido": 0.0024494878079198605, "plano_nova_linha": 0.0004823327476497488, "fidelidade_resgate": 0.0002010662033423586, "cadastro_atualizacao": 0.0009011162059338195, "vas_cancelamento": 0.0004823327476497488, "conta_debito_automatico_digital": 0.00010110243630326425, "atendimento_humano": 0.00010762298322792064, "conta_segunda_via": 0.0009011162059338195, "seguranca_perda_roubo": 0.0013111163432070344, "bonus_nao_recebido": 0.0002925495996330093, "sem_correspondencia": 0.9881939110242737}, "confidence": 0.9881939110242737, "input_tokens": 416, "latency_ms": 146.01044400001228} +{"id": "g0306-oos_outra_empresa-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.02205715323868041, "suporte_sem_sinal": 0.00919478944743467, "plano_consulta": 0.0018105613932442065, "seguranca_fraude": 0.0029851110809501827, "marketplace_compra": 0.01180634335159835, "desconto_retencao": 0.010419061438635774, "recarga_nao_creditada": 0.0038329584995762524, "sem_correspondencia": 0.9378940215498802}, "confidence": 0.9378940215498802, "input_tokens": 326, "latency_ms": 115.76641199997084} +{"id": "g0306-oos_outra_empresa-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.02770590731819894, "reclamacao_atendimento": 0.18066521018660564, "negociacao_divida": 0.0009480440145461852, "cancelamento_linha": 0.0007383374209147274, "roaming_pacote": 0.0010742746085222734, "bonus_nao_recebido": 0.002007009194543821, "troca_numero": 0.00034876590227718137, "conta_debito_automatico_digital": 0.00030778482848673426, "fidelidade_pontos": 0.0009480440145461852, "internet_consumo": 0.00424883849819106, "marketplace_pedido": 0.06646301656256966, "sem_correspondencia": 0.7145447674505976}, "confidence": 0.7145447674505976, "input_tokens": 410, "latency_ms": 144.562292000046} +{"id": "g0306-oos_outra_empresa-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.00856299452867449, "internet_consumo": 0.0013131777420381803, "plano_consulta": 0.00037623172222397196, "sem_correspondencia": 0.9897475960070634}, "confidence": 0.9897475960070634, "input_tokens": 218, "latency_ms": 77.83724900002653} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 326, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.012396177422047974, "negociacao_religacao": 0.0021541326343406495, "recarga_nao_creditada": 0.0006993444747558336, "sem_correspondencia": 0.9847503454688555}, "confidence": 0.9847503454688555, "input_tokens": 274, "latency_ms": 103.13281200001256} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 265, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.027955379802715036, "fidelidade_pontos": 0.007068226929886643, "internet_problema_conexao": 0.001787127640008763, "conta_vencimento": 0.004287096342782746, "roaming_cobranca": 0.009075783028891211, "conta_contestacao": 0.019213432822935726, "roaming_pacote": 0.004857916588972719, "sem_correspondencia": 0.9257550368438071}, "confidence": 0.9257550368438071, "input_tokens": 341, "latency_ms": 117.22343300004923} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 280, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.002799334185147473, "internet_pacote_adicional": 0.0004292918011511655, "plano_nova_linha": 0.00013937064246043594, "sem_correspondencia": 0.9966320033712409}, "confidence": 0.9966320033712409, "input_tokens": 259, "latency_ms": 101.3225640000428} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 270, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.01765145152817378, "negociacao_divida": 0.003067362339675144, "cadastro_atualizacao": 0.0014489193743999612, "vas_contratacao": 0.0005330276497567336, "recarga_saldo": 0.0023888641921027388, "cancelamento_linha": 0.003067362339675144, "suporte_sem_sinal": 0.0007755506541501649, "beneficios_consulta": 0.00047039524990226395, "conta_segunda_via": 0.0023888641921027388, "marketplace_compra": 0.0034757768901983307, "fidelidade_resgate": 0.0009958267518576159, "sem_correspondencia": 0.9637365988380053}, "confidence": 0.9637365988380053, "input_tokens": 461, "latency_ms": 156.36124200000268} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.010976891561755783, "vas_consulta": 0.0016833608415134328, "recarga_nao_creditada": 0.0003756085741544879, "seguranca_fraude": 0.0004256202747617943, "negociacao_divida": 0.0014855607285678026, "recarga_saldo": 0.0002581517460383434, "atendimento_humano": 0.00029252425167984906, "recarga_realizar": 0.0004256202747617943, "fidelidade_pontos": 0.0005465072506517639, "suporte_sem_sinal": 0.0010210099617375562, "roaming_cobranca": 0.0004822909559402047, "parceiros_ofertas": 0.004038172733538238, "negociacao_religacao": 0.0031449320870571744, "marketplace_compra": 0.07157832437768738, "reclamacao_atendimento": 0.13372591515838675, "sem_correspondencia": 0.7695395092217675}, "confidence": 0.7695395092217675, "input_tokens": 548, "latency_ms": 187.64353599999595} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.036723312342979854, "bonus_nao_recebido": 0.01350975162269976, "vas_consulta": 0.0026602278236183886, "sem_correspondencia": 0.947106708210702}, "confidence": 0.947106708210702, "input_tokens": 256, "latency_ms": 81.83524699995814} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 222, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.002168160261738858, "internet_pacote_adicional": 0.00033249814505345403, "suporte_chip_esim": 8.406869660114327e-05, "conta_explicacao": 6.150597233856985e-05, "conta_debito_automatico_digital": 0.00017797343210122624, "negociacao_divida": 0.00017797343210122624, "cadastro_atualizacao": 6.150597233856985e-05, "troca_numero": 8.406869660114327e-05, "negociacao_religacao": 7.897523176081685e-05, "seguranca_perda_roubo": 0.00017797343210122624, "recarga_saldo": 3.730525797877975e-05, "conta_contestacao": 0.00405065664405881, "conta_segunda_via": 0.00048378194642925297, "conta_pagamento_confirmacao": 0.00048378194642925297, "recarga_realizar": 0.00037676975871491067, "sem_correspondencia": 0.9911630011736529}, "confidence": 0.9911630011736529, "input_tokens": 555, "latency_ms": 188.38458699997318} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 269, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.007476780592725352, "internet_consumo": 0.0010118722192144945, "recarga_nao_creditada": 0.00037224698654153543, "internet_pacote_adicional": 0.0002899062446145185, "recarga_realizar": 0.001146601439904201, "roaming_pacote": 0.001146601439904201, "conta_explicacao": 0.00037224698654153543, "plano_troca": 0.0031167858585765653, "suporte_sem_sinal": 0.0010118722192144945, "suporte_configuracao": 0.0040020322607852345, "marketplace_pedido": 0.0007880468766924485, "sem_correspondencia": 0.9792650068752854}, "confidence": 0.9792650068752854, "input_tokens": 458, "latency_ms": 156.6482079999787} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 199, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1160082082697197, "roaming_pacote": 0.0044981263776358036, "troca_numero": 0.0010036676590097534, "suporte_chip_esim": 0.0010036676590097534, "portabilidade": 0.0010036676590097534, "marketplace_compra": 0.005775708596357934, "negociacao_divida": 0.0006087552073514201, "recarga_nao_creditada": 0.00019763388008388235, "plano_nova_linha": 0.0007816571587802398, "desconto_retencao": 0.010790444236452246, "conta_segunda_via": 0.001137304455200105, "sem_correspondencia": 0.8571911588413894}, "confidence": 0.8571911588413894, "input_tokens": 435, "latency_ms": 148.43247700002848} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.1314568981241193, "fidelidade_resgate": 0.0024077170754744867, "internet_problema_conexao": 0.00025377151271937067, "vas_cancelamento": 0.0001744144399545903, "internet_pacote_adicional": 0.0001744144399545903, "atendimento_humano": 0.00025377151271937067, "suporte_sem_sinal": 0.0001198731746471217, "cancelamento_linha": 0.0005372342966427313, "internet_consumo": 0.00019763745282706086, "plano_nova_linha": 0.00028756079707038335, "recarga_nao_creditada": 6.830167605990026e-05, "seguranca_fraude": 0.00047410760274942414, "recarga_saldo": 0.0010036858028967261, "conta_pagamento_confirmacao": 0.0008857496122244936, "parceiros_ofertas": 0.004498207692895743, "sem_correspondencia": 0.8572066547870448}, "confidence": 0.8572066547870448, "input_tokens": 541, "latency_ms": 188.77123000004303} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 249, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0035731595009106517, "marketplace_pedido": 0.0009034362039561388, "parceiros_ofertas": 0.00022842444464364465, "atendimento_humano": 0.00025883880609059483, "roaming_duvida": 0.0009034362039561388, "conta_explicacao": 0.0005479617567937942, "recarga_saldo": 6.966551956870484e-05, "vas_contratacao": 0.0001385464291042017, "suporte_configuracao": 0.0005479617567937942, "negociacao_religacao": 0.0019125744587836378, "portabilidade": 0.00017789713636112123, "sem_correspondencia": 0.9907380977830377}, "confidence": 0.9907380977830377, "input_tokens": 455, "latency_ms": 155.54863299996669} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 287, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"marketplace_pedido": 0.007400801225910865, "cadastro_atualizacao": 0.0012860664137194196, "plano_consulta": 0.000473117393588461, "roaming_pacote": 0.00036846419661139555, "internet_consumo": 0.002402688378420662, "internet_problema_conexao": 0.0010015895300865174, "reclamacao_atendimento": 0.9693136736452637, "sem_correspondencia": 0.017753599216398984}, "confidence": 0.9693136736452637, "input_tokens": 363, "latency_ms": 121.08540899998843} +{"id": "g0311-oos_outra_empresa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.007543421967220896, "troca_numero": 0.004037702818096188, "roaming_duvida": 0.0004255707460385926, "sem_correspondencia": 0.9879933044686443}, "confidence": 0.9879933044686443, "input_tokens": 228, "latency_ms": 78.03737500000807} +{"id": "g0311-oos_outra_empresa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 142, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.007520943043365585, "desconto_retencao": 0.006637208940285289, "suporte_configuracao": 0.0007927015647446807, "sem_correspondencia": 0.9850491464516045}, "confidence": 0.9850491464516045, "input_tokens": 239, "latency_ms": 79.13244500002747} +{"id": "g0311-oos_outra_empresa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.015785014237631494, "marketplace_compra": 0.00452248229758782, "conta_contestacao": 0.0031082535966540717, "sem_correspondencia": 0.9765842498681266}, "confidence": 0.9765842498681266, "input_tokens": 255, "latency_ms": 80.19715900002211} +{"id": "g0311-oos_outra_empresa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.04980103267705831, "reclamacao_atendimento": 0.25291051241840024, "atendimento_humano": 0.00980640477133836, "sem_correspondencia": 0.6874820501332031}, "confidence": 0.6874820501332031, "input_tokens": 222, "latency_ms": 77.93909800000165} +{"id": "g0311-oos_outra_empresa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.013394921974145494, "cancelamento_linha": 0.0018128055593033077, "marketplace_pedido": 0.03213274738839461, "roaming_pacote": 0.00021650874883800486, "bonus_nao_recebido": 0.00035696257950189027, "plano_consulta": 0.00013131919426627195, "suporte_chip_esim": 0.00010227149132687853, "roaming_cobranca": 7.029009951492751e-05, "conta_pagamento_confirmacao": 0.0001488041418408081, "roaming_duvida": 9.607517490588478e-05, "conta_contestacao": 0.0001686171831368483, "internet_consumo": 0.002988811085266806, "marketplace_compra": 0.002327688413658284, "conta_segunda_via": 0.0014118143891416121, "plano_troca": 0.005583834227578324, "sem_correspondencia": 0.9390565283491801}, "confidence": 0.9390565283491801, "input_tokens": 544, "latency_ms": 188.40717500006576} +{"id": "g0311-oos_outra_empresa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.02498419043802799, "plano_troca": 0.008111179070656675, "negociacao_religacao": 0.0007544571781533547, "cancelamento_linha": 0.019457707077541304, "beneficios_consulta": 0.003381242489367988, "plano_nova_linha": 0.001243889597453832, "conta_segunda_via": 0.0003145045430459557, "conta_vencimento": 0.00016834215098649052, "recarga_saldo": 0.0009687421925514189, "suporte_chip_esim": 0.002633314298474096, "atendimento_humano": 0.00045760140999028605, "sem_correspondencia": 0.9375248295537506}, "confidence": 0.9375248295537506, "input_tokens": 430, "latency_ms": 149.82829499990657} +{"id": "g0311-oos_outra_empresa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.007538457992196113, "cadastro_atualizacao": 0.004572305899222683, "vas_consulta": 0.0005460840653675977, "sem_correspondencia": 0.9873431520432137}, "confidence": 0.9873431520432137, "input_tokens": 236, "latency_ms": 78.29567299995688} +{"id": "g0311-oos_outra_empresa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"bonus_nao_recebido": 0.003389268922346846, "recarga_nao_creditada": 0.0003572263162469832, "internet_consumo": 0.00014891408367303098, "conta_contestacao": 0.0001089478709854574, "troca_numero": 0.00014891408367303098, "internet_problema_conexao": 9.614615868785226e-05, "plano_nova_linha": 4.266459929236309e-05, "suporte_chip_esim": 5.831559305777857e-05, "negociacao_religacao": 8.48486872374366e-05, "roaming_duvida": 5.146333024587333e-05, "atendimento_humano": 5.478242988419204e-05, "cadastro_atualizacao": 0.0007562481174293481, "recarga_realizar": 0.0011003345181808785, "vas_cancelamento": 0.0009710418041015386, "marketplace_pedido": 0.8293267615721217, "sem_correspondencia": 0.16330412191283572}, "confidence": 0.8293267615721217, "input_tokens": 518, "latency_ms": 184.0652279998949} +{"id": "g0311-oos_outra_empresa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.017896228112988032, "internet_consumo": 0.0039931882449038515, "plano_troca": 0.0010096361018137549, "sem_correspondencia": 0.9771009475402944}, "confidence": 0.9771009475402944, "input_tokens": 255, "latency_ms": 81.19137200003479} +{"id": "g0311-oos_outra_empresa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_saldo": 0.0444820720768193, "troca_numero": 0.0036513108252138795, "portabilidade": 0.0009231959532045726, "seguranca_fraude": 0.007729825077635822, "negociacao_divida": 0.02101184304570448, "plano_nova_linha": 0.0004360868899196991, "marketplace_compra": 0.00020599286088691864, "roaming_pacote": 0.00016042740136585119, "bonus_nao_recebido": 0.0005599466505412029, "conta_pagamento_confirmacao": 0.00026450006903502567, "seguranca_perda_roubo": 0.00018178806168724516, "atendimento_humano": 0.004137477213257265, "suporte_sem_sinal": 0.0022146319636328544, "reclamacao_atendimento": 0.6140560639344357, "marketplace_pedido": 0.00992529186623469, "sem_correspondencia": 0.2900595461104255}, "confidence": 0.6140560639344357, "input_tokens": 523, "latency_ms": 185.72060300004978} +{"id": "g0311-oos_outra_empresa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.015561930005973416, "conta_contestacao": 0.0039346720926520746, "conta_explicacao": 0.000877944014165015, "seguranca_fraude": 0.003064325706886639, "recarga_saldo": 0.0007747828731433119, "conta_vencimento": 0.00046992956718166254, "plano_consulta": 0.00017287742656472779, "bonus_nao_recebido": 0.0002850266904011661, "atendimento_humano": 0.001640215355315607, "negociacao_divida": 0.00832970088550987, "recarga_realizar": 0.0021060782050667543, "sem_correspondencia": 0.9627825171771398}, "confidence": 0.9627825171771398, "input_tokens": 442, "latency_ms": 148.01994300000842} +{"id": "g0311-oos_outra_empresa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.0035578709617351996, "cadastro_atualizacao": 0.00048150547432575285, "internet_problema_conexao": 0.0001074383935986509, "conta_vencimento": 7.384125605087739e-05, "conta_debito_automatico_digital": 0.0001217436495062961, "bonus_nao_recebido": 0.0001074383935986509, "recarga_nao_creditada": 4.2073479454348275e-05, "internet_pacote_adicional": 4.2073479454348275e-05, "conta_segunda_via": 7.860360790569382e-05, "marketplace_pedido": 0.00020072134451369148, "suporte_sem_sinal": 2.1155874064757906e-05, "parceiros_ofertas": 0.004568396744163255, "roaming_pacote": 0.00025773130802731647, "desconto_retencao": 0.0007005863312356351, "seguranca_fraude": 0.003139810103526989, "sem_correspondencia": 0.9864990095988386}, "confidence": 0.9864990095988386, "input_tokens": 530, "latency_ms": 185.94690299994454} +{"id": "g0313-oos_conversa-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.000625830158645521, "bonus_nao_recebido": 0.00010875297459804988, "conta_contestacao": 2.426606863868099e-05, "fidelidade_resgate": 1.775343506915097e-05, "recarga_realizar": 3.758402233632465e-05, "internet_pacote_adicional": 1.5667351458762468e-05, "conta_pagamento_confirmacao": 2.141473041154116e-05, "plano_consulta": 1.2988690564080255e-05, "roaming_pacote": 2.279586186230534e-05, "internet_problema_conexao": 1.2988690564080255e-05, "plano_troca": 4.21681043938277e-06, "conta_segunda_via": 8.469690177830584e-05, "recarga_saldo": 8.469690177830584e-05, "portabilidade": 9.59741632296402e-05, "internet_consumo": 0.00026088482390869324, "sem_correspondencia": 0.9985694884147172}, "confidence": 0.9985694884147172, "input_tokens": 515, "latency_ms": 184.6498379999275} +{"id": "g0313-oos_conversa-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0013208552353863672, "recarga_nao_creditada": 0.00026009181710215964, "atendimento_humano": 7.451755322385196e-05, "bonus_nao_recebido": 7.451755322385196e-05, "suporte_sem_sinal": 0.0002025597108296265, "vas_contratacao": 0.00012285867504069364, "conta_contestacao": 3.746977887408306e-05, "suporte_chip_esim": 3.3066963796908e-05, "beneficios_consulta": 9.568243232880746e-05, "marketplace_pedido": 0.00012285867504069364, "seguranca_fraude": 2.7413475837453868e-05, "suporte_configuracao": 0.00048591548586231063, "conta_explicacao": 0.00010842240017905946, "negociacao_divida": 0.00033396450383167236, "recarga_saldo": 0.0011656506539911157, "sem_correspondencia": 0.9955341550854514}, "confidence": 0.9955341550854514, "input_tokens": 529, "latency_ms": 185.0096670000312} +{"id": "g0313-oos_conversa-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.001694464631694183, "vas_contratacao": 0.001920079976180713, "suporte_chip_esim": 0.0002944538010868043, "bonus_nao_recebido": 0.00010832349979462059, "fidelidade_resgate": 0.00037808616463577325, "cancelamento_linha": 0.0005501121235309738, "desconto_retencao": 0.0004284277525829958, "sem_correspondencia": 0.994626052050494}, "confidence": 0.994626052050494, "input_tokens": 318, "latency_ms": 110.3992160000189} +{"id": "g0313-oos_conversa-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.003161352761240243, "desconto_retencao": 0.0005493607359586707, "parceiros_ofertas": 0.00013890014643078833, "plano_troca": 0.00010817554280903074, "fidelidade_resgate": 0.000202098520546008, "bonus_nao_recebido": 8.424719744884741e-05, "recarga_saldo": 0.00022900762592380317, "negociacao_divida": 5.790219557477898e-05, "reclamacao_atendimento": 5.790219557477898e-05, "roaming_duvida": 0.00012257894899371746, "roaming_cobranca": 1.8798090658817715e-05, "internet_pacote_adicional": 0.00025949963705606405, "roaming_pacote": 0.000202098520546008, "suporte_configuracao": 0.0003775697440131124, "beneficios_consulta": 0.0011629966871508567, "sem_correspondencia": 0.9932675114500745}, "confidence": 0.9932675114500745, "input_tokens": 522, "latency_ms": 183.43646699997862} +{"id": "g0313-oos_conversa-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0027922083294556264, "internet_consumo": 0.00042819901578780063, "internet_problema_conexao": 6.566644586916916e-05, "vas_cancelamento": 4.804259809526281e-05, "vas_consulta": 7.440983155504554e-05, "fidelidade_pontos": 5.795043508328079e-05, "suporte_configuracao": 2.9139308717028656e-05, "atendimento_humano": 3.9828712734011105e-05, "suporte_chip_esim": 5.795043508328079e-05, "negociacao_religacao": 2.9139308717028656e-05, "conta_segunda_via": 1.3764434807919025e-05, "reclamacao_atendimento": 0.00025971583153407504, "suporte_sem_sinal": 0.00013901586699592642, "recarga_saldo": 0.0011639656035800263, "marketplace_compra": 0.0007059808254222069, "sem_correspondencia": 0.9940950230165624}, "confidence": 0.9940950230165624, "input_tokens": 529, "latency_ms": 184.96319600001243} +{"id": "g0313-oos_conversa-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0035379376638918223, "vas_cancelamento": 0.0021458676653024803, "atendimento_humano": 0.00042254639674122417, "beneficios_consulta": 0.00025628734477465084, "portabilidade": 0.0007894205975393441, "suporte_configuracao": 0.0007894205975393441, "parceiros_ofertas": 0.000176143544353423, "internet_pacote_adicional": 0.0001995967848017892, "negociacao_divida": 0.0006148013795363375, "desconto_retencao": 0.009617111661977986, "internet_problema_conexao": 0.0004788077958162796, "sem_correspondencia": 0.9809720585677253}, "confidence": 0.9809720585677253, "input_tokens": 405, "latency_ms": 145.03728600004706} +{"id": "g0313-oos_conversa-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.010841163825766274, "plano_consulta": 0.0031060454396292076, "roaming_duvida": 0.000539749764580639, "vas_consulta": 0.0002889072300322215, "internet_consumo": 0.0035196105850711073, "recarga_saldo": 0.005121003184077806, "negociacao_religacao": 0.0006930524163727653, "sem_correspondencia": 0.9758904675544701}, "confidence": 0.9758904675544701, "input_tokens": 311, "latency_ms": 109.32526499993855} +{"id": "g0313-oos_conversa-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.03290960228070673, "vas_contratacao": 0.004453830345863721, "recarga_nao_creditada": 0.0008770111944793004, "sem_correspondencia": 0.9617595561789503}, "confidence": 0.9617595561789503, "input_tokens": 212, "latency_ms": 75.90620299993134} +{"id": "g0313-oos_conversa-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.005905162092149652, "bonus_nao_recebido": 0.000705271036761545, "internet_pacote_adicional": 0.00029400070880517324, "sem_correspondencia": 0.9930955661622837}, "confidence": 0.9930955661622837, "input_tokens": 214, "latency_ms": 76.3451459999942} +{"id": "g0313-oos_conversa-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.004603651628770899, "vas_cancelamento": 0.0009065127542777944, "suporte_sem_sinal": 0.00037789073761256876, "sem_correspondencia": 0.9941119448793387}, "confidence": 0.9941119448793387, "input_tokens": 221, "latency_ms": 77.43086499999663} +{"id": "g0313-oos_conversa-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0066573082328204, "suporte_sem_sinal": 0.001683231122733921, "roaming_pacote": 0.0005464651371299327, "marketplace_compra": 0.00025813185301921216, "plano_nova_linha": 0.0006192261247937342, "seguranca_fraude": 0.0002010332892670352, "marketplace_pedido": 0.00012193285356333554, "negociacao_religacao": 8.38031429864701e-05, "internet_pacote_adicional": 0.0006192261247937342, "reclamacao_atendimento": 0.0010209312833206418, "desconto_retencao": 0.00015656488310458727, "sem_correspondencia": 0.988032145952467}, "confidence": 0.988032145952467, "input_tokens": 412, "latency_ms": 144.55100899999707} +{"id": "g0313-oos_conversa-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.005886726890038126, "vas_consulta": 0.003570480344162923, "troca_numero": 0.0005475508947995739, "sem_correspondencia": 0.9899952418709994}, "confidence": 0.9899952418709994, "input_tokens": 210, "latency_ms": 75.86742600005891} +{"id": "g0316-oos_conversa-emocional-4-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0024415077935463015, "suporte_configuracao": 0.0004807613896512977, "fidelidade_resgate": 8.354380253842203e-05, "marketplace_pedido": 7.372714697029651e-05, "bonus_nao_recebido": 0.00010727236586607573, "vas_cancelamento": 7.372714697029651e-05, "roaming_duvida": 5.067187766853109e-05, "conta_debito_automatico_digital": 5.067187766853109e-05, "reclamacao_atendimento": 0.00017686223136172545, "suporte_sem_sinal": 0.0011532866199277874, "atendimento_humano": 0.004561337065332142, "conta_explicacao": 0.004025365831799924, "recarga_nao_creditada": 0.000424270437249536, "negociacao_religacao": 0.000424270437249536, "fidelidade_pontos": 0.0008981805227055344, "sem_correspondencia": 0.9849745434534941}, "confidence": 0.9849745434534941, "input_tokens": 526, "latency_ms": 185.43729299994993} +{"id": "g0316-oos_conversa-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.015370678939304433, "conta_contestacao": 0.017417261062659666, "marketplace_compra": 0.00036148372092887336, "roaming_duvida": 0.0002484438858518824, "plano_troca": 0.0005959858997072625, "negociacao_divida": 0.000319008264054485, "recarga_saldo": 0.0002484438858518824, "recarga_nao_creditada": 0.00040961471917939316, "troca_numero": 0.000219250959730367, "cadastro_atualizacao": 0.00036148372092887336, "conta_segunda_via": 8.58599094847e-05, "bonus_nao_recebido": 0.004403773247108619, "roaming_pacote": 0.0007652610432116362, "suporte_sem_sinal": 0.001835765809995882, "fidelidade_resgate": 0.00640745226646836, "sem_correspondencia": 0.9509502326655337}, "confidence": 0.9509502326655337, "input_tokens": 506, "latency_ms": 164.6869510000215} +{"id": "g0316-oos_conversa-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.040713053465212055, "negociacao_religacao": 0.0037869038722731316, "internet_problema_conexao": 0.0017888067277072592, "roaming_duvida": 0.000352236929369369, "atendimento_humano": 0.0005125017081439097, "beneficios_consulta": 0.000844972467487013, "conta_debito_automatico_digital": 0.00031084799914437704, "conta_contestacao": 0.00031084799914437704, "seguranca_fraude": 0.0005807405177773773, "troca_numero": 0.0009574792444169679, "bonus_nao_recebido": 0.0005807405177773773, "roaming_pacote": 0.004291124264779074, "portabilidade": 0.001578616396524142, "marketplace_compra": 0.0017888067277072592, "internet_consumo": 0.014977495357165261, "sem_correspondencia": 0.9266248258053711}, "confidence": 0.9266248258053711, "input_tokens": 498, "latency_ms": 163.1653990000359} +{"id": "g0316-oos_conversa-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.02832382259281647, "suporte_sem_sinal": 0.010419752027284396, "vas_contratacao": 0.0010982337838026893, "beneficios_consulta": 0.00045781195319515933, "roaming_duvida": 0.0005878421839660433, "seguranca_fraude": 0.0002776769859957893, "plano_consulta": 0.00045781195319515933, "suporte_chip_esim": 0.00045781195319515933, "reclamacao_atendimento": 0.0038332125529423862, "seguranca_perda_roubo": 0.015160649742149392, "roaming_pacote": 0.0009691879125196334, "sem_correspondencia": 0.9379561863589377}, "confidence": 0.9379561863589377, "input_tokens": 421, "latency_ms": 144.55888999998479} +{"id": "g0316-oos_conversa-emocional-4-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0045747434034945815, "atendimento_humano": 0.003562813744992324, "recarga_nao_creditada": 0.00037551780598054285, "negociacao_divida": 0.00020100019726346235, "conta_segunda_via": 0.0006191241942467647, "suporte_sem_sinal": 0.0014852017334758504, "reclamacao_atendimento": 0.00020100019726346235, "plano_nova_linha": 0.00013814528061404822, "internet_consumo": 0.0004255174209459007, "fidelidade_resgate": 0.0004821744072978329, "roaming_cobranca": 6.525520998109807e-05, "sem_correspondencia": 0.9878695064044442}, "confidence": 0.9878695064044442, "input_tokens": 398, "latency_ms": 142.9263819999278} +{"id": "g0316-oos_conversa-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0014931573681996513, "cancelamento_linha": 0.0007992295459062013, "cadastro_atualizacao": 9.545435699404007e-05, "fidelidade_resgate": 5.789599412004035e-05, "marketplace_pedido": 0.00010816395696628509, "recarga_nao_creditada": 7.433992797453584e-05, "negociacao_divida": 4.799746495151469e-05, "suporte_sem_sinal": 0.00010816395696628509, "roaming_pacote": 6.560475617588979e-05, "bonus_nao_recebido": 0.00010816395696628509, "reclamacao_atendimento": 0.00017833221657340755, "suporte_configuracao": 0.0021725311514044013, "portabilidade": 0.000202076875342135, "plano_troca": 0.0006224405962055528, "parceiros_ofertas": 0.0007053175987163153, "sem_correspondencia": 0.9931611302765375}, "confidence": 0.9931611302765375, "input_tokens": 505, "latency_ms": 164.63105100001485} +{"id": "g0316-oos_conversa-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.01977899021604132, "conta_explicacao": 0.015403893068614635, "plano_troca": 0.00143278524563287, "plano_consulta": 0.0006767998272977868, "cadastro_atualizacao": 0.0034370731273092718, "roaming_duvida": 0.0050009118916499225, "conta_pagamento_confirmacao": 0.0012644285413399166, "sem_correspondencia": 0.9530051180821143}, "confidence": 0.9530051180821143, "input_tokens": 322, "latency_ms": 116.64172600001166} +{"id": "g0316-oos_conversa-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.0833309520133615, "negociacao_divida": 0.012779215383165378, "recarga_nao_creditada": 0.0015262596253311656, "conta_segunda_via": 0.0005614795380493641, "parceiros_ofertas": 0.0017294787334223643, "negociacao_religacao": 0.0019597561513895263, "marketplace_compra": 0.002220694651335239, "sem_correspondencia": 0.8958921639039454}, "confidence": 0.8958921639039454, "input_tokens": 310, "latency_ms": 108.59676600000512} +{"id": "g0316-oos_conversa-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.002471341309226917, "cancelamento_linha": 0.0003789924645389959, "conta_segunda_via": 0.00013942353606279348, "sem_correspondencia": 0.9970102426901714}, "confidence": 0.9970102426901714, "input_tokens": 203, "latency_ms": 75.93350799993459} +{"id": "g0316-oos_conversa-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.01140376509421986, "recarga_nao_creditada": 0.0022455344883379465, "parceiros_ofertas": 0.0004421719578274178, "portabilidade": 0.0004421719578274178, "cancelamento_linha": 0.074361889470142, "internet_consumo": 0.0013619855146190854, "internet_problema_conexao": 0.00039021538319246253, "fidelidade_pontos": 0.00018432469538513763, "conta_pagamento_confirmacao": 0.0012019479980164291, "vas_consulta": 0.0017488240179314393, "conta_vencimento": 0.0003039000459967982, "sem_correspondencia": 0.9059132693765041}, "confidence": 0.9059132693765041, "input_tokens": 391, "latency_ms": 141.15510700003142} +{"id": "g0316-oos_conversa-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0066758246648845245, "vas_consulta": 0.002167322949106489, "roaming_cobranca": 0.000376624255596883, "sem_correspondencia": 0.9907802281304121}, "confidence": 0.9907802281304121, "input_tokens": 198, "latency_ms": 74.97863900005086} +{"id": "g0316-oos_conversa-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.04695798565383858, "cancelamento_linha": 0.0030019235894251576, "seguranca_fraude": 0.00027922238931982256, "troca_numero": 0.00016935694000068976, "reclamacao_atendimento": 0.0008600655081780677, "conta_explicacao": 0.0004062661792295228, "recarga_nao_creditada": 0.00016935694000068976, "roaming_duvida": 0.00011639720915132002, "negociacao_religacao": 0.00027922238931982256, "internet_problema_conexao": 0.0006698196912617848, "conta_vencimento": 4.852157569176102e-05, "roaming_pacote": 0.0005216561000713247, "roaming_cobranca": 0.0005216561000713247, "fidelidade_pontos": 0.0007590051469869906, "suporte_configuracao": 0.0020631898987616233, "sem_correspondencia": 0.9431763546886915}, "confidence": 0.9431763546886915, "input_tokens": 494, "latency_ms": 162.35238100000515} +{"id": "g0318-oos_conversa-indireto_multiplo-6-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.001030328014699492, "vas_contratacao": 0.00022989725492531137, "suporte_chip_esim": 4.8189082507124074e-05, "reclamacao_atendimento": 3.1113210110636766e-05, "seguranca_fraude": 0.00026050771878292645, "cadastro_atualizacao": 9.583543400671022e-05, "conta_explicacao": 2.922815600399249e-05, "conta_segunda_via": 1.7727772743285333e-05, "seguranca_perda_roubo": 2.922815600399249e-05, "fidelidade_pontos": 3.752969519204077e-05, "suporte_sem_sinal": 7.866651468561552e-06, "conta_vencimento": 0.0002028836153842884, "plano_consulta": 0.00012305513308391667, "portabilidade": 0.0001790441621617989, "marketplace_pedido": 0.0005514948449911852, "sem_correspondencia": 0.9971260710979347}, "confidence": 0.9971260710979347, "input_tokens": 525, "latency_ms": 184.13557899998523} +{"id": "g0318-oos_conversa-indireto_multiplo-6-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0031662315661245646, "cadastro_atualizacao": 0.0005502085451227445, "conta_debito_automatico_digital": 6.995116664964909e-05, "internet_problema_conexao": 5.117736678393437e-05, "vas_contratacao": 0.00013911450615715232, "vas_consulta": 8.437721319509479e-05, "roaming_cobranca": 3.985697332686059e-05, "beneficios_consulta": 5.7991554003248815e-05, "roaming_duvida": 5.117736678393437e-05, "plano_troca": 2.7393270452609032e-05, "roaming_pacote": 1.0727358842321e-05, "portabilidade": 0.0001786265617357469, "internet_consumo": 8.437721319509479e-05, "desconto_retencao": 0.00025990011374827987, "vas_cancelamento": 0.00042850284579417177, "sem_correspondencia": 0.9948003863780847}, "confidence": 0.9948003863780847, "input_tokens": 503, "latency_ms": 165.01768000000538} +{"id": "g0318-oos_conversa-indireto_multiplo-6-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.00015839321511890855, "suporte_sem_sinal": 0.00010886195858445796, "fidelidade_resgate": 1.6694522049393528e-05, "conta_segunda_via": 7.88593383013088e-06, "vas_consulta": 3.534230345590676e-05, "internet_problema_conexao": 2.75246136070074e-05, "negociacao_religacao": 4.4932696533731195e-06, "cadastro_atualizacao": 5.769472438962804e-06, "negociacao_divida": 3.1189473330042556e-05, "desconto_retencao": 2.75246136070074e-05, "conta_explicacao": 6.141571442155212e-06, "sem_correspondencia": 0.9995701790528827}, "confidence": 0.9995701790528827, "input_tokens": 406, "latency_ms": 143.89199400000052} +{"id": "g0318-oos_conversa-indireto_multiplo-6-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0009091589586489267, "suporte_chip_esim": 0.0002604784027613327, "fidelidade_resgate": 3.525191841472544e-05, "beneficios_consulta": 4.252193034196233e-05, "parceiros_ofertas": 8.456495615002863e-05, "vas_cancelamento": 4.252193034196233e-05, "conta_debito_automatico_digital": 2.4228265583254837e-05, "vas_consulta": 1.7725777762979265e-05, "suporte_sem_sinal": 5.8120587723343374e-05, "negociacao_religacao": 6.585925407004131e-05, "marketplace_compra": 1.6651827179071353e-05, "cadastro_atualizacao": 0.00029516069914632193, "plano_consulta": 9.582464924506896e-05, "seguranca_perda_roubo": 0.0005514327829729843, "conta_contestacao": 0.0004866377229572621, "sem_correspondencia": 0.9970138603367008}, "confidence": 0.9970138603367008, "input_tokens": 516, "latency_ms": 183.5318119999556} +{"id": "g0318-oos_conversa-indireto_multiplo-6-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.002466438833311624, "suporte_sem_sinal": 0.00048567060245606984, "beneficios_consulta": 0.0002294145482498255, "roaming_pacote": 6.174608800679573e-05, "desconto_retencao": 0.0005503368918731292, "bonus_nao_recebido": 0.0005503368918731292, "plano_troca": 0.0006236133976916415, "sem_correspondencia": 0.9950324427465378}, "confidence": 0.9950324427465378, "input_tokens": 304, "latency_ms": 108.33200499996565} +{"id": "g0318-oos_conversa-indireto_multiplo-6-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.006662011648646012, "conta_vencimento": 0.000702170861789397, "suporte_configuracao": 0.00012201899962914102, "atendimento_humano": 0.00017753659688070166, "desconto_retencao": 0.0013118278739647409, "recarga_nao_creditada": 0.00010768138922918784, "plano_consulta": 6.952433027953341e-05, "internet_pacote_adicional": 7.400826434253847e-05, "plano_nova_linha": 0.00017753659688070166, "plano_troca": 0.00012201899962914102, "vas_consulta": 3.4959028701830655e-05, "internet_problema_conexao": 0.0007956638258252556, "marketplace_pedido": 0.00010768138922918784, "bonus_nao_recebido": 0.00025831422424195345, "conta_contestacao": 0.0005468512170115057, "sem_correspondencia": 0.9887301947537193}, "confidence": 0.9887301947537193, "input_tokens": 504, "latency_ms": 164.17558800003462} +{"id": "g0318-oos_conversa-indireto_multiplo-6-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.002461135626835054, "cancelamento_linha": 0.0005491535865627118, "suporte_sem_sinal": 8.421543006009822e-05, "desconto_retencao": 9.54285842969578e-05, "vas_cancelamento": 0.00015733513676319458, "marketplace_compra": 0.00013884777086124291, "plano_troca": 6.558704287749963e-05, "conta_debito_automatico_digital": 7.431985617786632e-05, "troca_numero": 0.00010813475267445498, "vas_contratacao": 0.00020202231454198368, "suporte_configuracao": 4.2346177586620604e-05, "recarga_nao_creditada": 0.00048462633918481467, "conta_pagamento_confirmacao": 0.00013884777086124291, "conta_segunda_via": 0.00033307848714144036, "fidelidade_pontos": 0.002171944567522532, "sem_correspondencia": 0.9928929765560522}, "confidence": 0.9928929765560522, "input_tokens": 509, "latency_ms": 165.33895400004894} +{"id": "g0318-oos_conversa-indireto_multiplo-6-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.012373737657197582, "negociacao_divida": 0.0027609540650851533, "conta_pagamento_confirmacao": 0.001897574128167378, "sem_correspondencia": 0.9829677341495499}, "confidence": 0.9829677341495499, "input_tokens": 210, "latency_ms": 76.1595239999906} +{"id": "g0318-oos_conversa-indireto_multiplo-6-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.002467828724751229, "conta_debito_automatico_digital": 0.0003339842994436563, "suporte_chip_esim": 7.452197022192418e-05, "seguranca_fraude": 5.1218151167908564e-05, "roaming_cobranca": 0.0001392253696069943, "conta_segunda_via": 8.444445527646546e-05, "roaming_duvida": 3.74719998801936e-05, "conta_explicacao": 2.5754103772513655e-05, "reclamacao_atendimento": 7.452197022192418e-05, "fidelidade_resgate": 5.803776876485846e-05, "roaming_pacote": 1.2949976639160405e-05, "plano_nova_linha": 0.00029474010977091267, "vas_contratacao": 0.00010842882687333292, "desconto_retencao": 0.00015776301219782272, "seguranca_perda_roubo": 0.0004859442883077944, "sem_correspondencia": 0.9955931649731034}, "confidence": 0.9955931649731034, "input_tokens": 520, "latency_ms": 183.12682099997346} +{"id": "g0318-oos_conversa-indireto_multiplo-6-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0035381042673241067, "cancelamento_linha": 0.0007894577717898709, "negociacao_religacao": 0.00010684149114852733, "portabilidade": 0.00015545345234611383, "recarga_nao_creditada": 0.00017615183904989647, "roaming_pacote": 7.343101139642339e-05, "vas_cancelamento": 5.372327558698232e-05, "desconto_retencao": 0.00010684149114852733, "internet_consumo": 0.00015545345234611383, "conta_pagamento_confirmacao": 0.00010036829243539691, "reclamacao_atendimento": 3.2584813783696e-05, "recarga_realizar": 0.000478830343138976, "beneficios_consulta": 0.0004225662946836653, "suporte_sem_sinal": 0.0018938107443770367, "fidelidade_pontos": 0.010898128377440499, "sem_correspondencia": 0.9810182530820042}, "confidence": 0.9810182530820042, "input_tokens": 497, "latency_ms": 163.7964630000397} +{"id": "g0318-oos_conversa-indireto_multiplo-6-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 15, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0010298245664704297, "atendimento_humano": 0.000908816990115678, "conta_pagamento_confirmacao": 0.0001579287122471656, "suporte_sem_sinal": 8.45331481215824e-05, "roaming_pacote": 0.0006246201736895865, "recarga_realizar": 0.0002950496782182438, "conta_debito_automatico_digital": 0.00026038042713618173, "sem_correspondencia": 0.9966388463040012}, "confidence": 0.9966388463040012, "input_tokens": 292, "latency_ms": 106.46864399996048} +{"id": "g0318-oos_conversa-indireto_multiplo-6-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.0035846033481722393, "reclamacao_atendimento": 0.0007058502502311584, "conta_segunda_via": 0.00017846689196712528, "cadastro_atualizacao": 9.552644353766778e-05, "roaming_pacote": 0.0007058502502311584, "seguranca_perda_roubo": 0.00033342004945307495, "conta_debito_automatico_digital": 0.0004851233094158002, "sem_correspondencia": 0.9939111594569918}, "confidence": 0.9939111594569918, "input_tokens": 311, "latency_ms": 108.39493900004982} +{"id": "g0320-oos_conversa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.001167172120564891, "recarga_nao_creditada": 0.00033440041130332137, "recarga_realizar": 0.00012301903643776633, "plano_troca": 5.128196398835129e-05, "fidelidade_pontos": 0.00029510732719819586, "troca_numero": 5.811007816362896e-05, "conta_segunda_via": 3.7518686336956664e-05, "conta_debito_automatico_digital": 3.110408344921421e-05, "cadastro_atualizacao": 0.00020282410207597945, "beneficios_consulta": 0.0007079256762844165, "suporte_configuracao": 0.00015795956952252736, "sem_correspondencia": 0.9968335769446748}, "confidence": 0.9968335769446748, "input_tokens": 410, "latency_ms": 146.59335800001827} +{"id": "g0320-oos_conversa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0008033148153771813, "parceiros_ofertas": 0.00015818206601226866, "bonus_nao_recebido": 8.466875861981212e-05, "suporte_chip_esim": 3.5295189721927005e-05, "fidelidade_resgate": 0.00017924376340471682, "recarga_nao_creditada": 7.471991722766697e-05, "recarga_saldo": 4.531992068977021e-05, "conta_vencimento": 1.8892153670407428e-05, "internet_pacote_adicional": 0.00010871683806723808, "cancelamento_linha": 0.00017924376340471682, "conta_contestacao": 7.471991722766697e-05, "sem_correspondencia": 0.9982376828965767}, "confidence": 0.9982376828965767, "input_tokens": 395, "latency_ms": 141.8248389999235} +{"id": "g0320-oos_conversa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.002464133764448374, "conta_pagamento_confirmacao": 0.0009065041522369502, "troca_numero": 0.0001575268012884175, "atendimento_humano": 0.00017850125119653562, "cancelamento_linha": 0.0006230305850119551, "marketplace_pedido": 0.00042820224143758415, "seguranca_fraude": 4.513218420317358e-05, "conta_contestacao": 4.239776339376526e-05, "portabilidade": 0.00033348424094452133, "negociacao_divida": 0.0006230305850119551, "fidelidade_pontos": 9.554483470788477e-05, "sem_correspondencia": 0.994102511596119}, "confidence": 0.994102511596119, "input_tokens": 407, "latency_ms": 143.85229499998786} +{"id": "g0320-oos_conversa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.003163166996413434, "conta_segunda_via": 0.0013186041827053054, "conta_explicacao": 0.0002942203624594243, "recarga_nao_creditada": 9.551936661952005e-05, "fidelidade_resgate": 0.00048508736985995417, "conta_pagamento_confirmacao": 0.0004280881013843176, "recarga_realizar": 0.00037778642350498056, "sem_correspondencia": 0.9938375271970531}, "confidence": 0.9938375271970531, "input_tokens": 308, "latency_ms": 108.44597100003739} +{"id": "g0320-oos_conversa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0021749223270362923, "seguranca_perda_roubo": 0.000800109210261404, "cancelamento_linha": 0.0002943437291470894, "vas_consulta": 0.00015755084493887782, "conta_pagamento_confirmacao": 0.0009066425138922301, "suporte_sem_sinal": 0.0007060938997850958, "troca_numero": 0.0007060938997850958, "sem_correspondencia": 0.9942542435751539}, "confidence": 0.9942542435751539, "input_tokens": 297, "latency_ms": 106.6540829999667} +{"id": "g0320-oos_conversa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0005520344683259923, "cancelamento_linha": 0.00037940737160352904, "fidelidade_resgate": 9.592920648157753e-05, "negociacao_divida": 3.7566417020826216e-05, "seguranca_perda_roubo": 0.00012317553932503198, "bonus_nao_recebido": 0.00037940737160352904, "parceiros_ofertas": 1.774511890695906e-05, "internet_pacote_adicional": 1.774511890695906e-05, "vas_contratacao": 9.592920648157753e-05, "roaming_duvida": 0.00017921935220888816, "negociacao_religacao": 2.010785403890755e-05, "sem_correspondencia": 0.9981017329750963}, "confidence": 0.9981017329750963, "input_tokens": 393, "latency_ms": 141.24508800000513} +{"id": "g0320-oos_conversa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.004067193762506968, "cadastro_atualizacao": 0.00042867906871108587, "suporte_configuracao": 0.00029462652796722786, "sem_correspondencia": 0.9952095006408147}, "confidence": 0.9952095006408147, "input_tokens": 205, "latency_ms": 75.72146899997279} +{"id": "g0320-oos_conversa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.005880758229593976, "vas_cancelamento": 0.0005469957228970894, "internet_pacote_adicional": 0.00010770984412519499, "vas_consulta": 8.388451094920081e-05, "marketplace_compra": 9.505360381835416e-05, "fidelidade_pontos": 6.137121923698102e-05, "fidelidade_resgate": 2.723331345280655e-05, "vas_contratacao": 2.1209325842674765e-05, "plano_nova_linha": 5.087852776569039e-05, "roaming_cobranca": 2.898971126848577e-05, "recarga_nao_creditada": 2.723331345280655e-05, "desconto_retencao": 0.00037594429589168704, "conta_pagamento_confirmacao": 0.00037594429589168704, "troca_numero": 0.00017758351107300424, "cancelamento_linha": 0.0031477430507472794, "sem_correspondencia": 0.9889914675239931}, "confidence": 0.9889914675239931, "input_tokens": 485, "latency_ms": 162.66857699997672} +{"id": "g0320-oos_conversa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.0021629157460898666, "roaming_duvida": 0.00022796964243051816, "recarga_saldo": 0.00012202335646632257, "roaming_cobranca": 5.76397522478848e-05, "marketplace_compra": 0.00015668109113230666, "cancelamento_linha": 6.952681273052962e-05, "suporte_chip_esim": 6.135719688127161e-05, "plano_troca": 3.961518375213906e-05, "negociacao_divida": 9.503188556897319e-05, "seguranca_fraude": 8.386534466139255e-05, "atendimento_humano": 0.00010768523412450563, "bonus_nao_recebido": 0.0014865488032157416, "negociacao_religacao": 0.0002583234476663392, "portabilidade": 0.0004259033628880848, "conta_pagamento_confirmacao": 0.005879414569084022, "sem_correspondencia": 0.9887654985710601}, "confidence": 0.9887654985710601, "input_tokens": 524, "latency_ms": 187.29965200009246} +{"id": "g0320-oos_conversa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0024584903622083846, "portabilidade": 0.0014911497812874026, "internet_consumo": 0.0003327204895039543, "roaming_cobranca": 0.00012240102774500343, "marketplace_pedido": 0.000377021707985043, "conta_vencimento": 0.0003327204895039543, "seguranca_fraude": 0.0005485633482429282, "cadastro_atualizacao": 0.00013869853524304033, "conta_explicacao": 0.0005485633482429282, "conta_debito_automatico_digital": 0.0014911497812874026, "recarga_nao_creditada": 0.0003327204895039543, "sem_correspondencia": 0.991825800639246}, "confidence": 0.991825800639246, "input_tokens": 410, "latency_ms": 145.0185539999893} +{"id": "g0320-oos_conversa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0007094075231992297, "internet_pacote_adicional": 0.0003351003862221616, "roaming_cobranca": 3.531932085819708e-05, "sem_correspondencia": 0.9989201727697204}, "confidence": 0.9989201727697204, "input_tokens": 197, "latency_ms": 75.16084999997474} +{"id": "g0320-oos_conversa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0035827006241968694, "marketplace_pedido": 0.0005494249354390155, "conta_segunda_via": 7.435657925489679e-05, "troca_numero": 6.164376933059813e-05, "bonus_nao_recebido": 0.00020212213821496074, "internet_consumo": 5.79089621502246e-05, "conta_explicacao": 4.800821582614288e-05, "conta_vencimento": 4.236710176518385e-05, "roaming_duvida": 5.79089621502246e-05, "recarga_nao_creditada": 9.547573766124393e-05, "vas_contratacao": 2.4140046919428923e-05, "parceiros_ofertas": 0.0004278925699588612, "vas_cancelamento": 0.00020212213821496074, "internet_problema_conexao": 0.0004848658037276724, "plano_consulta": 0.0007054755816657172, "sem_correspondencia": 0.993383586833524}, "confidence": 0.993383586833524, "input_tokens": 500, "latency_ms": 163.66653600005066} +{"id": "g0321-oos_desabafo-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.002798929686538225, "fidelidade_pontos": 0.0003787939418870143, "internet_problema_conexao": 0.00033428448043309935, "sem_correspondencia": 0.9964879918911417}, "confidence": 0.9964879918911417, "input_tokens": 212, "latency_ms": 76.02868000003582} +{"id": "g0321-oos_desabafo-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.001696431925832581, "marketplace_pedido": 0.00037852512729193307, "vas_consulta": 7.453601692193534e-05, "internet_consumo": 4.2469342265972186e-05, "fidelidade_pontos": 0.0001788026095047442, "bonus_nao_recebido": 4.2469342265972186e-05, "portabilidade": 2.0061096803355554e-05, "plano_troca": 2.2732200809546202e-05, "parceiros_ofertas": 2.7420268252386736e-05, "fidelidade_resgate": 4.2469342265972186e-05, "roaming_duvida": 6.932929541791185e-06, "roaming_pacote": 0.00012288911653245949, "cadastro_atualizacao": 8.44603722728538e-05, "seguranca_fraude": 0.00015779274906197968, "recarga_nao_creditada": 0.0013211825122657456, "sem_correspondencia": 0.9957808250481107}, "confidence": 0.9957808250481107, "input_tokens": 521, "latency_ms": 184.7461760000897} +{"id": "g0321-oos_desabafo-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.03290575978682174, "recarga_nao_creditada": 0.00445331032086546, "marketplace_pedido": 0.0009936678450853656, "sem_correspondencia": 0.9616472620472275}, "confidence": 0.9616472620472275, "input_tokens": 202, "latency_ms": 76.69502499993541} +{"id": "g0321-oos_desabafo-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.036621124948287155, "cancelamento_linha": 0.017298594549320374, "plano_consulta": 0.0016090199360674021, "sem_correspondencia": 0.944471260566325}, "confidence": 0.944471260566325, "input_tokens": 205, "latency_ms": 75.59434400002374} +{"id": "g0321-oos_desabafo-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.015652302369483874, "recarga_nao_creditada": 0.008378073725901113, "negociacao_religacao": 0.000883042474032107, "fidelidade_pontos": 0.0006069056251193225, "vas_consulta": 0.0018694009321956677, "plano_troca": 0.002118308774479204, "vas_cancelamento": 0.002118308774479204, "sem_correspondencia": 0.9683736573243096}, "confidence": 0.9683736573243096, "input_tokens": 307, "latency_ms": 108.2023129999925} +{"id": "g0321-oos_desabafo-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.00037971242688145823, "plano_nova_linha": 5.823078663501335e-05, "cadastro_atualizacao": 4.002139534980931e-05, "seguranca_perda_roubo": 1.5672603606442005e-05, "negociacao_religacao": 0.00013968839540700302, "suporte_chip_esim": 4.5350182230212295e-05, "portabilidade": 1.2205835961464756e-05, "negociacao_divida": 7.880680002340294e-06, "troca_numero": 9.600633653474726e-05, "plano_consulta": 0.0002609722800193272, "conta_segunda_via": 4.002139534980931e-05, "sem_correspondencia": 0.9989042376820224}, "confidence": 0.9989042376820224, "input_tokens": 407, "latency_ms": 144.90005300001485} +{"id": "g0321-oos_desabafo-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.03190644697676849, "portabilidade": 0.013300585927500953, "conta_contestacao": 0.003810681669280163, "plano_consulta": 0.0014018714429770455, "recarga_realizar": 0.0015885284570079988, "recarga_nao_creditada": 0.0018000385637112464, "vas_contratacao": 0.00027604485425753084, "roaming_pacote": 0.00024360872885668703, "seguranca_perda_roubo": 0.0014018714429770455, "marketplace_pedido": 0.006282751924009277, "seguranca_fraude": 0.005544509112645594, "sem_correspondencia": 0.9324430609000081}, "confidence": 0.9324430609000081, "input_tokens": 413, "latency_ms": 145.89574299998276} +{"id": "g0321-oos_desabafo-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.0051574788072082925, "seguranca_fraude": 0.00354467988978591, "suporte_sem_sinal": 0.0003736065117034697, "internet_pacote_adicional": 0.0002909650438752382, "reclamacao_atendimento": 0.004551459072507011, "vas_consulta": 0.002760599473902728, "roaming_cobranca": 0.00047972025686730124, "sem_correspondencia": 0.9828414909441501}, "confidence": 0.9828414909441501, "input_tokens": 312, "latency_ms": 108.37338399994678} +{"id": "g0321-oos_desabafo-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0227723070235019, "beneficios_consulta": 0.006524375197806292, "vas_cancelamento": 0.0024001835017617972, "sem_correspondencia": 0.9683031342769299}, "confidence": 0.9683031342769299, "input_tokens": 209, "latency_ms": 76.6785370000207} +{"id": "g0321-oos_desabafo-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0010314230915269755, "internet_problema_conexao": 0.0002955076633148454, "suporte_chip_esim": 0.0004872097701620775, "sem_correspondencia": 0.998185859474996}, "confidence": 0.998185859474996, "input_tokens": 206, "latency_ms": 76.14933399997881} +{"id": "g0321-oos_desabafo-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.007489631891352248, "vas_contratacao": 0.005832931181901698, "internet_consumo": 0.0010136114533541238, "plano_troca": 0.0004787961480396973, "vas_consulta": 0.0016711627633702146, "recarga_saldo": 0.0016711627633702146, "marketplace_pedido": 0.0008945089680092843, "sem_correspondencia": 0.9809481948306025}, "confidence": 0.9809481948306025, "input_tokens": 308, "latency_ms": 109.22311900003479} +{"id": "g0321-oos_desabafo-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.012297652118940754, "vas_cancelamento": 0.005126424099605331, "conta_pagamento_confirmacao": 0.0007861625978280177, "roaming_duvida": 0.0005403211248736555, "fidelidade_pontos": 0.0011438598303337077, "fidelidade_resgate": 0.0018859060329706235, "bonus_nao_recebido": 0.0012961629972679232, "sem_correspondencia": 0.97692351119818}, "confidence": 0.97692351119818, "input_tokens": 321, "latency_ms": 115.64599499990891} +{"id": "g0323-oos_desabafo-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.001912673624522469, "negociacao_divida": 0.0031534656886573046, "fidelidade_resgate": 0.0003323728382669255, "parceiros_ofertas": 0.00013855361264622878, "negociacao_religacao": 0.001160095195296567, "marketplace_compra": 0.001489591716538121, "suporte_chip_esim": 0.0010237804165524917, "sem_correspondencia": 0.9907894669075199}, "confidence": 0.9907894669075199, "input_tokens": 321, "latency_ms": 116.24763200006782} +{"id": "g0323-oos_desabafo-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.004584622461503423, "reclamacao_atendimento": 0.0009027656890734148, "plano_troca": 0.00013844360231659252, "roaming_cobranca": 7.41035203452943e-05, "internet_pacote_adicional": 0.0002282549119317156, "conta_debito_automatico_digital": 0.00013844360231659252, "vas_cancelamento": 7.41035203452943e-05, "conta_explicacao": 0.00017776510415231468, "seguranca_fraude": 0.00020143425277945862, "atendimento_humano": 0.0007966879243669364, "conta_segunda_via": 0.00012217605022704642, "plano_consulta": 0.0007030746255803717, "cadastro_atualizacao": 0.0003321089372050799, "roaming_duvida": 0.0006204611793605022, "fidelidade_resgate": 0.0009027656890734148, "sem_correspondencia": 0.9900027889294226}, "confidence": 0.9900027889294226, "input_tokens": 534, "latency_ms": 186.76459899995734} +{"id": "g0323-oos_desabafo-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.0006252769719827638, "seguranca_perda_roubo": 0.0004297461591186367, "recarga_realizar": 0.00012312433601973196, "cadastro_atualizacao": 6.191080416742618e-05, "beneficios_consulta": 0.000551804991032264, "conta_segunda_via": 0.0002606542213991971, "internet_problema_conexao": 0.0002606542213991971, "sem_correspondencia": 0.9976868282948809}, "confidence": 0.9976868282948809, "input_tokens": 313, "latency_ms": 109.07388600003287} +{"id": "g0323-oos_desabafo-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0031523335191764117, "seguranca_perda_roubo": 0.0006207312740633596, "plano_consulta": 0.000376492549161913, "recarga_realizar": 0.0002015219396911617, "internet_consumo": 0.0031523335191764117, "plano_nova_linha": 0.0009031586745472061, "recarga_saldo": 0.0011596786934206247, "sem_correspondencia": 0.9904337498307629}, "confidence": 0.9904337498307629, "input_tokens": 302, "latency_ms": 107.7896320000491} +{"id": "g0323-oos_desabafo-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.004599240896613489, "bonus_nao_recebido": 0.0016919661708590138, "vas_cancelamento": 0.000549300992056238, "sem_correspondencia": 0.9931594919404713}, "confidence": 0.9931594919404713, "input_tokens": 220, "latency_ms": 77.07705400002851} +{"id": "g0323-oos_desabafo-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.004534575199843212, "parceiros_ofertas": 0.00275035888747745, "atendimento_humano": 0.0031165649187236697, "cancelamento_linha": 0.0006953996294277907, "recarga_saldo": 0.005138346873017531, "seguranca_perda_roubo": 0.002141981655294836, "recarga_realizar": 0.0024271831991948636, "sem_correspondencia": 0.9791955896370207}, "confidence": 0.9791955896370207, "input_tokens": 291, "latency_ms": 105.88148900001215} +{"id": "g0323-oos_desabafo-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.004538727582124031, "portabilidade": 0.0004783783676534183, "fidelidade_resgate": 0.0001759855665608463, "plano_troca": 0.00011362482172258812, "vas_contratacao": 0.0003725614473329026, "recarga_realizar": 0.00010027355322691086, "negociacao_religacao": 7.809312177447038e-05, "conta_explicacao": 0.00012095299311922469, "conta_segunda_via": 0.00012095299311922469, "conta_contestacao": 6.0818984390448115e-05, "reclamacao_atendimento": 8.849110013390042e-05, "suporte_chip_esim": 0.0008937284514915242, "seguranca_perda_roubo": 0.0010127270122694306, "atendimento_humano": 0.009608486366756978, "roaming_cobranca": 0.002143943101798489, "sem_correspondencia": 0.9800922545365256}, "confidence": 0.9800922545365256, "input_tokens": 522, "latency_ms": 185.85367900004712} +{"id": "g0323-oos_desabafo-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0021706943529725374, "vas_contratacao": 0.0006219143446439585, "conta_debito_automatico_digital": 0.00037721011774165025, "seguranca_perda_roubo": 7.427707618847965e-05, "conta_pagamento_confirmacao": 0.0002937715350796541, "recarga_nao_creditada": 0.00020190602647421221, "beneficios_consulta": 0.0001080725081571799, "cadastro_atualizacao": 8.416695398130249e-05, "desconto_retencao": 0.0021706943529725374, "roaming_cobranca": 0.001316592677942921, "seguranca_fraude": 0.00025925246977531654, "sem_correspondencia": 0.9923214475840703}, "confidence": 0.9923214475840703, "input_tokens": 408, "latency_ms": 145.6031710000616} +{"id": "g0323-oos_desabafo-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.0024585336363140823, "marketplace_pedido": 0.0009044439802284187, "marketplace_compra": 0.0001387009766010243, "internet_consumo": 9.532769417572148e-05, "conta_debito_automatico_digital": 0.00020180873015365034, "troca_numero": 0.00010802042918964632, "atendimento_humano": 0.0006216146508780261, "suporte_configuracao": 0.00017809557927512688, "recarga_realizar": 9.532769417572148e-05, "fidelidade_pontos": 0.0002591275388267649, "parceiros_ofertas": 3.2944369571615256e-05, "roaming_cobranca": 0.0004272290850878606, "cadastro_atualizacao": 0.0002936299697685626, "recarga_nao_creditada": 0.0004272290850878606, "suporte_sem_sinal": 0.0019147079211687958, "sem_correspondencia": 0.9918432586594971}, "confidence": 0.9918432586594971, "input_tokens": 498, "latency_ms": 163.8598769999362} +{"id": "g0323-oos_desabafo-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0004869429541711415, "seguranca_perda_roubo": 0.0001231184597126006, "conta_vencimento": 2.580703112426476e-05, "conta_segunda_via": 3.3136883892807575e-05, "marketplace_pedido": 5.8157042393224645e-05, "internet_pacote_adicional": 3.997071172305537e-05, "suporte_sem_sinal": 4.5292750156960244e-05, "roaming_duvida": 2.4243462150568257e-05, "beneficios_consulta": 3.527402928969814e-05, "roaming_pacote": 3.3136883892807575e-05, "recarga_saldo": 1.1451800642571196e-05, "troca_numero": 0.0002606417812569024, "roaming_cobranca": 9.588475283471856e-05, "cancelamento_linha": 0.00037923155401958824, "internet_problema_conexao": 0.0007084978177278351, "sem_correspondencia": 0.9976392120850113}, "confidence": 0.9976392120850113, "input_tokens": 481, "latency_ms": 161.88988399994741} +{"id": "g0323-oos_desabafo-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.0019166717475036837, "internet_problema_conexao": 0.0014927054578467067, "cadastro_atualizacao": 0.0002939311322910385, "marketplace_compra": 0.00015732999775630558, "conta_debito_automatico_digital": 0.0013173079430208391, "roaming_pacote": 0.0007989876557251217, "desconto_retencao": 0.0011625201794659753, "sem_correspondencia": 0.9928605458863904}, "confidence": 0.9928605458863904, "input_tokens": 308, "latency_ms": 108.89767000003303} +{"id": "g0323-oos_desabafo-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.00023028973913539398, "troca_numero": 0.00029569787825223557, "roaming_duvida": 5.822636456097352e-05, "suporte_chip_esim": 3.7593766478045784e-05, "fidelidade_resgate": 0.00017934982917195438, "fidelidade_pontos": 0.00029569787825223557, "conta_explicacao": 7.476413201761637e-05, "sem_correspondencia": 0.9988283804121316}, "confidence": 0.9988283804121316, "input_tokens": 310, "latency_ms": 108.41027000003578} +{"id": "g0324-oos_desabafo-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.004046214992182084, "plano_consulta": 0.0007967469723468992, "conta_pagamento_confirmacao": 0.00013845386331692343, "seguranca_fraude": 0.0002586658704327157, "recarga_realizar": 0.00022827182946121984, "cancelamento_linha": 0.00022827182946121984, "roaming_pacote": 0.00010782797717048122, "negociacao_divida": 8.397651305737634e-05, "vas_contratacao": 0.00017777827953754021, "recarga_saldo": 0.0007031267352397928, "plano_nova_linha": 6.143852941721828e-05, "marketplace_compra": 0.000620507165973536, "internet_consumo": 0.00042646792258658166, "conta_segunda_via": 0.0010230433631624237, "troca_numero": 0.0010230433631624237, "sem_correspondencia": 0.9900761647934916}, "confidence": 0.9900761647934916, "input_tokens": 521, "latency_ms": 185.35121399997934} +{"id": "g0324-oos_desabafo-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0015002416139098251, "internet_consumo": 0.00048705714158949745, "conta_vencimento": 0.00013954420741040384, "sem_correspondencia": 0.9978731570370902}, "confidence": 0.9978731570370902, "input_tokens": 205, "latency_ms": 76.72533699997075} +{"id": "g0324-oos_desabafo-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0008030195819409191, "plano_consulta": 0.00017917788792080246, "vas_cancelamento": 8.463764124456535e-05, "seguranca_perda_roubo": 3.113644816311972e-05, "conta_vencimento": 0.0001395438794218014, "vas_consulta": 0.00017917788792080246, "roaming_duvida": 2.424909021149984e-05, "suporte_chip_esim": 2.010320187471669e-05, "conta_contestacao": 0.00020303514652123848, "cadastro_atualizacao": 0.0004298254085584187, "plano_nova_linha": 3.5282218070034536e-05, "sem_correspondencia": 0.997870811608152}, "confidence": 0.997870811608152, "input_tokens": 416, "latency_ms": 146.14156900006492} +{"id": "g0324-oos_desabafo-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0014943731456107977, "negociacao_religacao": 0.0011638189760025679, "vas_cancelamento": 0.0002942595194823832, "portabilidade": 0.0001784774204783724, "desconto_retencao": 0.0014943731456107977, "roaming_pacote": 0.0010270666414914417, "vas_contratacao": 0.0003778367021177017, "sem_correspondencia": 0.993969794449206}, "confidence": 0.993969794449206, "input_tokens": 302, "latency_ms": 107.02154800003427} +{"id": "g0324-oos_desabafo-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0031531893294515214, "suporte_sem_sinal": 0.0031531893294515214, "desconto_retencao": 0.0005479421442246557, "roaming_duvida": 0.0002588295417689205, "vas_consulta": 0.0009034038682962272, "marketplace_pedido": 0.0007972511155543623, "conta_explicacao": 0.0004835572450738203, "sem_correspondencia": 0.9907026374261789}, "confidence": 0.9907026374261789, "input_tokens": 308, "latency_ms": 109.1076540000131} +{"id": "g0324-oos_desabafo-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.013918168331990985, "plano_consulta": 0.0039876219906230075, "conta_explicacao": 0.0018836192533448533, "conta_pagamento_confirmacao": 0.0003709066226230083, "suporte_chip_esim": 0.0024186149966571777, "roaming_pacote": 0.001142472828378672, "plano_nova_linha": 0.0005396659515415101, "sem_correspondencia": 0.9757389300248408}, "confidence": 0.9757389300248408, "input_tokens": 320, "latency_ms": 108.10984299996562} +{"id": "g0324-oos_desabafo-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.004570667279156376, "internet_problema_conexao": 0.0011556456674198785, "suporte_sem_sinal": 0.0001772240030116607, "plano_consulta": 0.00015639963372143356, "recarga_nao_creditada": 0.00020082110485897386, "marketplace_compra": 0.00010749179146357628, "internet_consumo": 9.486117301987532e-05, "plano_troca": 0.00013802219232453037, "reclamacao_atendimento": 0.0004817447869533683, "marketplace_pedido": 0.00033109802718649106, "beneficios_consulta": 5.4050267120553384e-05, "desconto_retencao": 0.0031413706178848805, "conta_pagamento_confirmacao": 0.0005458883601092172, "negociacao_divida": 0.0005458883601092172, "internet_pacote_adicional": 0.0013095181003302152, "sem_correspondencia": 0.9869893086353297}, "confidence": 0.9869893086353297, "input_tokens": 531, "latency_ms": 187.38472100005765} +{"id": "g0324-oos_desabafo-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0027918127059870118, "parceiros_ofertas": 0.0003778307633083264, "conta_vencimento": 0.0002942548943329912, "seguranca_fraude": 0.0003334344783207714, "plano_nova_linha": 0.0002942548943329912, "plano_consulta": 0.0001784746151834604, "marketplace_compra": 6.1679176577138e-05, "seguranca_perda_roubo": 0.00010825032608918261, "roaming_pacote": 0.0004281383449638882, "vas_cancelamento": 0.0007998677322005064, "beneficios_consulta": 0.0003778307633083264, "sem_correspondencia": 0.9939541713053954}, "confidence": 0.9939541713053954, "input_tokens": 407, "latency_ms": 143.97006700005477} +{"id": "g0324-oos_desabafo-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.0024628212327855426, "conta_pagamento_confirmacao": 0.000294142050141879, "conta_debito_automatico_digital": 8.427310832393887e-05, "conta_explicacao": 6.563196275454493e-05, "suporte_configuracao": 0.00025957944817009095, "vas_consulta": 6.563196275454493e-05, "seguranca_perda_roubo": 3.3001823397197855e-05, "vas_contratacao": 3.513025814050288e-05, "negociacao_divida": 6.563196275454493e-05, "desconto_retencao": 5.111422398775287e-05, "conta_contestacao": 0.00017840617172178036, "negociacao_religacao": 0.00042797415763463036, "conta_vencimento": 0.00033330660910017504, "seguranca_fraude": 0.0003776858684988127, "plano_troca": 0.0016926706288722683, "sem_correspondencia": 0.9935729985309618}, "confidence": 0.9935729985309618, "input_tokens": 525, "latency_ms": 184.38992200003668} +{"id": "g0324-oos_desabafo-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.002784417440614844, "suporte_sem_sinal": 0.0007040109802367438, "conta_pagamento_confirmacao": 0.00013862798148056398, "recarga_realizar": 8.950495196459925e-05, "conta_vencimento": 0.00020170252288007157, "parceiros_ofertas": 7.420221139999081e-05, "beneficios_consulta": 6.548322172541923e-05, "vas_consulta": 3.9717581673227176e-05, "vas_contratacao": 8.408212106203718e-05, "suporte_configuracao": 8.408212106203718e-05, "conta_debito_automatico_digital": 2.4089931014452875e-05, "marketplace_pedido": 0.0007040109802367438, "cancelamento_linha": 0.0007040109802367438, "conta_contestacao": 0.0014903912568566917, "seguranca_perda_roubo": 0.0014903912568566917, "sem_correspondencia": 0.9913212744606991}, "confidence": 0.9913212744606991, "input_tokens": 506, "latency_ms": 165.46593299995038} +{"id": "g0324-oos_desabafo-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.00404112869174681, "negociacao_divida": 0.0021630603163734757, "plano_troca": 0.000425931830464815, "plano_nova_linha": 0.0003317160431010348, "negociacao_religacao": 0.0021630603163734757, "roaming_cobranca": 0.0010217573450162273, "suporte_configuracao": 0.0010217573450162273, "sem_correspondencia": 0.988831588111908}, "confidence": 0.988831588111908, "input_tokens": 314, "latency_ms": 109.84521099999256} +{"id": "g0324-oos_desabafo-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.004503890476825628, "desconto_retencao": 0.0012903862261434713, "troca_numero": 0.0001978871369273844, "portabilidade": 0.0002540921134503289, "parceiros_ofertas": 0.0001978871369273844, "conta_contestacao": 0.0001978871369273844, "fidelidade_pontos": 0.00010592135159728479, "plano_nova_linha": 0.00012002461570921068, "negociacao_religacao": 0.00017463478539975043, "internet_consumo": 0.00017463478539975043, "roaming_pacote": 4.4154588553921546e-05, "marketplace_pedido": 0.0004189270721627074, "roaming_cobranca": 0.00047470656376898655, "cancelamento_linha": 0.0178132323874767, "conta_segunda_via": 0.0014621991560132142, "sem_correspondencia": 0.9725695344667169}, "confidence": 0.9725695344667169, "input_tokens": 490, "latency_ms": 162.94626200010498} +{"id": "g0326-oos_desabafo-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.2581063826781894, "plano_troca": 0.034930900404930305, "roaming_pacote": 0.005356827073461585, "sem_correspondencia": 0.7016058898434187}, "confidence": 0.7016058898434187, "input_tokens": 245, "latency_ms": 80.63800400009313} +{"id": "g0326-oos_desabafo-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 176, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.00406170858363418, "roaming_duvida": 0.001693172043519278, "portabilidade": 0.00037779774922930075, "sem_correspondencia": 0.9938673216236174}, "confidence": 0.9938673216236174, "input_tokens": 240, "latency_ms": 80.26640100001714} +{"id": "g0326-oos_desabafo-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 180, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0016922844257447728, "suporte_chip_esim": 0.0003775996949331248, "beneficios_consulta": 7.435378848587423e-05, "conta_debito_automatico_digital": 6.561698803421417e-05, "internet_consumo": 0.00012258867263379914, "plano_nova_linha": 9.547215424288685e-05, "atendimento_humano": 0.00010818412389128468, "reclamacao_atendimento": 0.0003332305611953708, "roaming_pacote": 7.914919584276365e-05, "vas_consulta": 0.00010818412389128468, "roaming_duvida": 2.5695981719782456e-05, "parceiros_ofertas": 0.0002940749381014412, "marketplace_pedido": 0.0003332305611953708, "portabilidade": 0.001026422389168392, "seguranca_perda_roubo": 0.001917609479181772, "sem_correspondencia": 0.9933463029217379}, "confidence": 0.9933463029217379, "input_tokens": 536, "latency_ms": 186.8239119999089} +{"id": "g0326-oos_desabafo-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0008019950457712709, "plano_consulta": 0.0002950374892606005, "roaming_pacote": 0.00012298992365405016, "troca_numero": 5.8096326258344255e-05, "cadastro_atualizacao": 0.000624594369666053, "portabilidade": 0.00026036967041881577, "vas_contratacao": 4.816354612747597e-05, "conta_contestacao": 0.00017894928300119103, "plano_troca": 0.00022977542767157685, "internet_problema_conexao": 0.0007077581437813375, "vas_consulta": 7.459715953189746e-05, "sem_correspondencia": 0.9965976736148573}, "confidence": 0.9965976736148573, "input_tokens": 424, "latency_ms": 145.52793400002884} +{"id": "g0326-oos_desabafo-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.0016896578329983721, "roaming_duvida": 0.0002286703214017959, "conta_explicacao": 8.412311004978678e-05, "negociacao_divida": 0.00010801621143474622, "cadastro_atualizacao": 0.000259117420958739, "conta_vencimento": 6.974050774316752e-05, "plano_troca": 4.229975617015742e-05, "internet_pacote_adicional": 3.506772955699155e-05, "conta_segunda_via": 0.00012239840289342193, "suporte_chip_esim": 7.42383840547199e-05, "vas_consulta": 3.732940380024755e-05, "roaming_pacote": 0.0003327133544175978, "vas_contratacao": 0.0004840950742064276, "desconto_retencao": 0.002458437640655026, "plano_nova_linha": 0.002169563603075441, "sem_correspondencia": 0.9918045312465834}, "confidence": 0.9918045312465834, "input_tokens": 541, "latency_ms": 188.7769530000014} +{"id": "g0326-oos_desabafo-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0007089369633644981, "plano_nova_linha": 0.0009102930797894418, "cadastro_atualizacao": 0.0001231947717816326, "sem_correspondencia": 0.9982575751850645}, "confidence": 0.9982575751850645, "input_tokens": 231, "latency_ms": 78.72506699993664} +{"id": "g0326-oos_desabafo-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 154, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.001165905903017739, "suporte_chip_esim": 0.0007071576765202027, "portabilidade": 0.0001577882056121444, "internet_consumo": 0.0001577882056121444, "suporte_sem_sinal": 0.0005507349522288893, "vas_cancelamento": 0.000801314627223199, "roaming_pacote": 0.0007071576765202027, "sem_correspondencia": 0.9957521527532655}, "confidence": 0.9957521527532655, "input_tokens": 336, "latency_ms": 117.10565799990036} +{"id": "g0326-oos_desabafo-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 165, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0011640033351827484, "suporte_sem_sinal": 0.0005498362428193187, "negociacao_divida": 0.0002943061327829829, "cancelamento_linha": 0.00015753072105531907, "conta_pagamento_confirmacao": 0.0004852287812168002, "parceiros_ofertas": 0.0002022734497441764, "seguranca_fraude": 6.168991673971623e-05, "desconto_retencao": 0.00025972425059263304, "roaming_duvida": 0.0005498362428193187, "suporte_chip_esim": 0.0019191170578816879, "vas_cancelamento": 0.00022920584667410394, "sem_correspondencia": 0.9941272480224912}, "confidence": 0.9941272480224912, "input_tokens": 450, "latency_ms": 154.3923189999532} +{"id": "g0326-oos_desabafo-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0011662719030652757, "cadastro_atualizacao": 0.0007073796667704901, "bonus_nao_recebido": 0.0001392913151891618, "suporte_configuracao": 8.448445329392265e-05, "fidelidade_pontos": 0.0003786330509408599, "suporte_sem_sinal": 0.0009082934713814144, "conta_vencimento": 0.0005509078384096472, "sem_correspondencia": 0.9960647383009492}, "confidence": 0.9960647383009492, "input_tokens": 336, "latency_ms": 117.91063799989843} +{"id": "g0326-oos_desabafo-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0009077896494597891, "conta_vencimento": 0.0004288094673292947, "internet_problema_conexao": 9.568032511834843e-05, "negociacao_divida": 5.803305071555112e-05, "seguranca_fraude": 0.00017875438060815517, "recarga_nao_creditada": 0.00017875438060815517, "suporte_configuracao": 3.3066235564459626e-05, "conta_contestacao": 0.0001577501872101248, "reclamacao_atendimento": 0.0005506022549671462, "seguranca_perda_roubo": 0.0016959743428020652, "recarga_saldo": 0.00020255524986504973, "sem_correspondencia": 0.9955122304757519}, "confidence": 0.9955122304757519, "input_tokens": 432, "latency_ms": 147.89883200000986} +{"id": "g0326-oos_desabafo-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 146, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_cancelamento": 0.014002747590413115, "reclamacao_atendimento": 0.7645241138176243, "conta_segunda_via": 0.0024333126679273055, "sem_correspondencia": 0.21903982592403531}, "confidence": 0.7645241138176243, "input_tokens": 241, "latency_ms": 79.08992899990608} +{"id": "g0326-oos_desabafo-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.002768606774492445, "internet_pacote_adicional": 0.00048111171706716936, "internet_problema_conexao": 0.0003306629250409811, "vas_cancelamento": 0.0002272610832743292, "conta_contestacao": 0.005172438414164975, "portabilidade": 0.0007000134178049526, "conta_debito_automatico_digital": 0.0001378408147653866, "roaming_duvida": 0.00010735053447848356, "seguranca_fraude": 0.0007000134178049526, "suporte_sem_sinal": 0.003137242483666449, "roaming_cobranca": 0.0005451709979469876, "sem_correspondencia": 0.9856922874194929}, "confidence": 0.9856922874194929, "input_tokens": 433, "latency_ms": 147.79557899998963} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0004875290044182058, "marketplace_pedido": 0.00026095547134933, "internet_consumo": 8.471983764422112e-05, "bonus_nao_recebido": 2.2802034966871378e-05, "conta_segunda_via": 6.59798758990017e-05, "seguranca_perda_roubo": 2.927839244966547e-05, "plano_nova_linha": 1.2992207893037251e-05, "conta_debito_automatico_digital": 1.1465583223340507e-05, "vas_contratacao": 5.822703611378499e-05, "desconto_retencao": 5.138517901709663e-05, "internet_problema_conexao": 7.476499430849495e-05, "sem_correspondencia": 0.998839900382717}, "confidence": 0.998839900382717, "input_tokens": 411, "latency_ms": 145.50858500001596} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0035904949571128214, "seguranca_fraude": 0.0007070103768172965, "marketplace_compra": 0.00015775533860584511, "sem_correspondencia": 0.995544739327464}, "confidence": 0.995544739327464, "input_tokens": 211, "latency_ms": 76.39611500007959} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.002790258538485139, "plano_consulta": 0.0009058643190869032, "suporte_chip_esim": 0.00037762042960926326, "seguranca_perda_roubo": 0.00010819006447545969, "recarga_saldo": 0.0010264787518617583, "conta_explicacao": 0.0009058643190869032, "parceiros_ofertas": 0.0004848742294788382, "sem_correspondencia": 0.9934008493479157}, "confidence": 0.9934008493479157, "input_tokens": 310, "latency_ms": 108.95708399993964} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 10, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.006664063841842317, "troca_numero": 0.0004827431655637978, "negociacao_divida": 0.000177591285976943, "plano_consulta": 0.000138308232585501, "conta_segunda_via": 0.0009018829675425993, "conta_explicacao": 0.000177591285976943, "suporte_configuracao": 0.00010771455984281018, "roaming_cobranca": 3.722515579957433e-05, "marketplace_pedido": 0.000138308232585501, "roaming_duvida": 0.00015672375980066729, "conta_vencimento": 4.490210896485541e-05, "plano_nova_linha": 0.0009018829675425993, "beneficios_consulta": 0.0004827431655637978, "fidelidade_resgate": 0.000177591285976943, "roaming_pacote": 0.0003759607553634546, "sem_correspondencia": 0.9890347672290717}, "confidence": 0.9890347672290717, "input_tokens": 496, "latency_ms": 162.51582599988978} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 12, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.00048701583252243834, "roaming_cobranca": 0.00033472076029413163, "vas_cancelamento": 8.463066174022565e-05, "fidelidade_pontos": 0.00012313688624548543, "atendimento_humano": 0.0005518612372418536, "troca_numero": 0.00033472076029413163, "marketplace_pedido": 0.00029539003419033196, "sem_correspondencia": 0.9977885238274713}, "confidence": 0.9977885238274713, "input_tokens": 288, "latency_ms": 106.89399099999264} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 3, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.02572341730604834, "recarga_realizar": 0.005065241193710536, "plano_troca": 0.00047114082236179687, "cadastro_atualizacao": 0.00032381003601002494, "parceiros_ofertas": 0.00036692484139227305, "internet_pacote_adicional": 0.00017332302244351162, "vas_consulta": 0.00017332302244351162, "internet_problema_conexao": 9.87564813187652e-05, "conta_explicacao": 0.0002521835096109872, "beneficios_consulta": 9.87564813187652e-05, "bonus_nao_recebido": 9.277312858834303e-05, "marketplace_pedido": 0.00032381003601002494, "internet_consumo": 0.00047114082236179687, "marketplace_compra": 0.00041578031641544477, "seguranca_fraude": 0.0006855058516125734, "sem_correspondencia": 0.9652641131283534}, "confidence": 0.9652641131283534, "input_tokens": 501, "latency_ms": 164.82947299994066} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 11, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.001921688158080457, "roaming_pacote": 0.0006238808020141428, "cancelamento_linha": 0.0002295129208025541, "cadastro_atualizacao": 0.0002600722111662632, "internet_problema_conexao": 0.0004858788571518305, "parceiros_ofertas": 0.00015774176981159693, "conta_segunda_via": 5.1211254774807786e-05, "conta_contestacao": 2.7411409387013576e-05, "reclamacao_atendimento": 0.00020254444171139752, "atendimento_humano": 0.0003784028344276849, "roaming_duvida": 0.00020254444171139752, "sem_correspondencia": 0.9954591108989609}, "confidence": 0.9954591108989609, "input_tokens": 390, "latency_ms": 141.8037490000188} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0021778678538641105, "negociacao_religacao": 0.00022954558299548893, "seguranca_fraude": 0.0003784566852799242, "marketplace_compra": 7.452253989069633e-05, "conta_vencimento": 0.00048594800301481614, "plano_troca": 9.568883533578018e-05, "fidelidade_pontos": 8.444510079575339e-05, "bonus_nao_recebido": 3.520195526967298e-05, "suporte_configuracao": 0.00022954558299548893, "atendimento_humano": 0.00022954558299548893, "recarga_nao_creditada": 0.0003784566852799242, "sem_correspondencia": 0.9956007755922829}, "confidence": 0.9956007755922829, "input_tokens": 408, "latency_ms": 144.41137199992227} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 5, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.006653390615848277, "plano_nova_linha": 0.003142839189247667, "recarga_nao_creditada": 0.0006188617296521492, "plano_troca": 0.00017730685413853492, "portabilidade": 0.0011561859246321407, "internet_consumo": 0.0004253370318439593, "suporte_sem_sinal": 0.0003753586131568195, "sem_correspondencia": 0.9874507200414805}, "confidence": 0.9874507200414805, "input_tokens": 301, "latency_ms": 108.09901799996169} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.007529626345734704, "internet_problema_conexao": 0.0035567436403626256, "marketplace_compra": 0.0004247924503322863, "recarga_nao_creditada": 0.00022737501378894176, "negociacao_divida": 0.0005454443030437207, "recarga_saldo": 0.0011547055986048454, "vas_contratacao": 0.0003748780216595633, "sem_correspondencia": 0.9861864346264733}, "confidence": 0.9861864346264733, "input_tokens": 293, "latency_ms": 106.55821500006368} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.015831958536406773, "suporte_sem_sinal": 0.003532587443691744, "atendimento_humano": 0.0011468632297536503, "sem_correspondencia": 0.9794885907901479}, "confidence": 0.9794885907901479, "input_tokens": 198, "latency_ms": 75.55697999998756} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.010868336697045186, "plano_troca": 0.0011455142601458166, "roaming_pacote": 0.000613149599274524, "vas_cancelamento": 0.00037189403095051385, "bonus_nao_recebido": 0.0008921274028210229, "internet_consumo": 0.000613149599274524, "parceiros_ofertas": 0.00012073631474392681, "vas_contratacao": 0.00010654942379099423, "conta_pagamento_confirmacao": 0.0010109127864451675, "atendimento_humano": 0.005133838739611901, "conta_contestacao": 0.0007872996697003923, "sem_correspondencia": 0.9783364914761961}, "confidence": 0.9783364914761961, "input_tokens": 431, "latency_ms": 147.76456100003088} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.020902322296281448, "roaming_duvida": 0.004663938521443376, "recarga_saldo": 0.001715767096926552, "desconto_retencao": 0.0022030885615702323, "suporte_sem_sinal": 0.06438368531852115, "negociacao_religacao": 0.012677899331889675, "seguranca_perda_roubo": 0.004663938521443376, "sem_correspondencia": 0.8887893603519241}, "confidence": 0.8887893603519241, "input_tokens": 318, "latency_ms": 110.11540000004061} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0031610008651165077, "conta_vencimento": 0.0005492995855815642, "internet_pacote_adicional": 0.00037752771601453315, "desconto_retencao": 0.00015737696618243265, "suporte_chip_esim": 0.0004847551828667322, "recarga_saldo": 0.0004277949473917203, "troca_numero": 7.913410824179201e-05, "plano_nova_linha": 0.00012256530450028056, "parceiros_ofertas": 0.0005492995855815642, "conta_contestacao": 0.0007053146292627715, "vas_cancelamento": 0.0002289821346540985, "sem_correspondencia": 0.993156948974606}, "confidence": 0.993156948974606, "input_tokens": 409, "latency_ms": 145.1896519999991} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.010843604305671268, "portabilidade": 0.007452692982739486, "suporte_sem_sinal": 0.0014675222600137737, "vas_contratacao": 0.0005398712689205192, "roaming_cobranca": 0.0010086123156945641, "suporte_configuracao": 0.0018843358814127221, "conta_debito_automatico_digital": 0.0006932084310334094, "sem_correspondencia": 0.9761101525545142}, "confidence": 0.9761101525545142, "input_tokens": 329, "latency_ms": 116.87277500004711} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.0035885914605633326, "vas_contratacao": 0.00116504507201299, "marketplace_compra": 0.00022941097681846874, "sem_correspondencia": 0.9950169524906053}, "confidence": 0.9950169524906053, "input_tokens": 224, "latency_ms": 77.9298810000455} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.004573830249393591, "conta_segunda_via": 0.000701419586250085, "negociacao_divida": 0.0001565078646112269, "roaming_cobranca": 0.00010756617739376524, "reclamacao_atendimento": 0.000701419586250085, "suporte_configuracao": 0.00037544284972741964, "fidelidade_resgate": 0.0001565078646112269, "conta_contestacao": 0.00013811770574953693, "internet_consumo": 0.00022771759932956292, "parceiros_ofertas": 0.0002580378454163856, "seguranca_perda_roubo": 7.86970965273256e-05, "negociacao_religacao": 0.0013104243064755035, "suporte_chip_esim": 0.0009006405765077087, "plano_nova_linha": 0.0014849052757438855, "portabilidade": 0.0011564453915361985, "sem_correspondencia": 0.9876723200244765}, "confidence": 0.9876723200244765, "input_tokens": 526, "latency_ms": 186.9923760000347} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.10501447251138768, "plano_nova_linha": 0.014212163381272128, "seguranca_perda_roubo": 0.0014979509997326064, "sem_correspondencia": 0.8792754131076076}, "confidence": 0.8792754131076076, "input_tokens": 214, "latency_ms": 76.82314099997711} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.005766431011781491, "suporte_chip_esim": 0.00100205545655221, "recarga_nao_creditada": 0.00032531977639957264, "roaming_duvida": 0.0001536701813163438, "reclamacao_atendimento": 0.007404243982703845, "marketplace_pedido": 0.0004733374816668911, "marketplace_compra": 0.00017413112824111372, "suporte_configuracao": 0.00022358879449810258, "fidelidade_resgate": 0.0002533592966086015, "troca_numero": 0.0001536701813163438, "conta_segunda_via": 8.225372077215843e-05, "plano_consulta": 0.00100205545655221, "seguranca_fraude": 0.002723869138654105, "suporte_sem_sinal": 0.006534222380716772, "portabilidade": 0.003963206211285197, "sem_correspondencia": 0.969764585800935}, "confidence": 0.969764585800935, "input_tokens": 536, "latency_ms": 185.42839200006256} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.00750024779112703, "suporte_configuracao": 0.005154839895117279, "conta_pagamento_confirmacao": 0.0005433161276859234, "suporte_chip_esim": 0.000373415349552762, "seguranca_perda_roubo": 0.0011502002513370337, "cancelamento_linha": 0.0021488569697979396, "beneficios_consulta": 0.0007905203012066248, "sem_correspondencia": 0.9823386033141754}, "confidence": 0.9823386033141754, "input_tokens": 323, "latency_ms": 115.09554400004163} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.005162431325315902, "desconto_retencao": 0.001675996067331843, "vas_cancelamento": 0.0002912444458276921, "plano_consulta": 0.00020016918512479086, "internet_consumo": 0.00025702232133790527, "portabilidade": 0.00022682140247580395, "roaming_pacote": 0.00010714284397537777, "plano_troca": 0.00012140874790787966, "plano_nova_linha": 0.0002912444458276921, "cadastro_atualizacao": 0.00015589191812195212, "negociacao_religacao": 5.7349431721848e-05, "bonus_nao_recebido": 0.0014790613381643143, "reclamacao_atendimento": 0.001151894128373008, "conta_segunda_via": 0.0040205055587083744, "conta_contestacao": 0.0010165430003945617, "sem_correspondencia": 0.9837852738393911}, "confidence": 0.9837852738393911, "input_tokens": 526, "latency_ms": 185.0566880000315} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.01564197805664465, "negociacao_divida": 0.00738874725266783, "internet_problema_conexao": 0.0018681678688679654, "fidelidade_pontos": 0.0008824600161586888, "plano_consulta": 0.0021169115306768843, "vas_contratacao": 0.0027181682102684714, "roaming_pacote": 0.001648652357784044, "sem_correspondencia": 0.9677349147069315}, "confidence": 0.9677349147069315, "input_tokens": 316, "latency_ms": 109.84493899991321} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0119849635665278, "seguranca_fraude": 0.006415088719367722, "portabilidade": 0.0006761453765169212, "internet_pacote_adicional": 0.0008681878488236296, "recarga_nao_creditada": 0.0009837857178659115, "negociacao_divida": 0.0007661730874484362, "vas_cancelamento": 0.0001709563237037865, "vas_consulta": 0.00031938846065707356, "conta_vencimento": 0.001837953690382546, "suporte_sem_sinal": 0.39688748521402906, "atendimento_humano": 0.0016219884388565236, "sem_correspondencia": 0.5774678835558206}, "confidence": 0.5774678835558206, "input_tokens": 412, "latency_ms": 144.16551899989827} +{"id": "g0333-oos_ininteligivel-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.017795590811083496, "plano_troca": 0.0024083713227808475, "plano_consulta": 0.001003958533750225, "seguranca_fraude": 0.0004185121820525927, "conta_segunda_via": 0.000690009936597234, "roaming_duvida": 0.0003693357043553334, "beneficios_consulta": 0.00015396202765694875, "internet_problema_conexao": 0.001003958533750225, "atendimento_humano": 0.001003958533750225, "negociacao_religacao": 0.0024083713227808475, "desconto_retencao": 0.0011376340594623066, "sem_correspondencia": 0.9716063370319797}, "confidence": 0.9716063370319797, "input_tokens": 425, "latency_ms": 147.41758900004243} +{"id": "g0333-oos_ininteligivel-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0019213297526417344, "cadastro_atualizacao": 0.001028413708055053, "internet_problema_conexao": 0.0002946454605145478, "fidelidade_pontos": 7.930274986711946e-05, "troca_numero": 0.0002025066660560774, "negociacao_divida": 0.00033387704778522245, "internet_consumo": 8.441733781049766e-05, "fidelidade_resgate": 4.244770317935853e-05, "conta_segunda_via": 0.0002025066660560774, "conta_vencimento": 0.0004287066154048932, "plano_consulta": 0.00010839400735779411, "sem_correspondencia": 0.9952734522852716}, "confidence": 0.9952734522852716, "input_tokens": 408, "latency_ms": 144.98614000001453} +{"id": "g0333-oos_ininteligivel-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.005164302423308685, "conta_explicacao": 0.004021962771290357, "vas_cancelamento": 0.0006167879674427693, "roaming_duvida": 0.00037410081279587714, "plano_troca": 0.0010169114414347918, "internet_problema_conexao": 0.0027642518924042895, "recarga_realizar": 0.0018998406895271243, "sem_correspondencia": 0.9841418420017962}, "confidence": 0.9841418420017962, "input_tokens": 323, "latency_ms": 115.47351299998354} +{"id": "g0333-oos_ininteligivel-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.005876067313016867, "conta_debito_automatico_digital": 0.002161684359398424, "negociacao_religacao": 0.0003315050332647457, "seguranca_perda_roubo": 0.00025817637949869613, "recarga_nao_creditada": 0.0011570662582187587, "conta_pagamento_confirmacao": 0.0013111278405964074, "marketplace_pedido": 0.0007017961609286519, "sem_correspondencia": 0.9882025766550775}, "confidence": 0.9882025766550775, "input_tokens": 321, "latency_ms": 116.35602999990624} +{"id": "g0333-oos_ininteligivel-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.0021678850816828727, "marketplace_compra": 0.0009037089535812306, "fidelidade_pontos": 0.0002933913415539789, "conta_vencimento": 0.00010793264277541751, "internet_problema_conexao": 0.0003767219395914232, "vas_consulta": 0.0004268818830843556, "atendimento_humano": 0.0002933913415539789, "roaming_cobranca": 0.0007038092407177022, "negociacao_religacao": 0.0007038092407177022, "plano_nova_linha": 0.0027836195453389894, "internet_consumo": 0.00020164472354014992, "sem_correspondencia": 0.9910372040658622}, "confidence": 0.9910372040658622, "input_tokens": 403, "latency_ms": 143.99932499998158} +{"id": "g0333-oos_ininteligivel-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.00518352509660206, "conta_pagamento_confirmacao": 0.00244852388092845, "reclamacao_atendimento": 0.0007949193193292635, "conta_segunda_via": 0.00033137167293706193, "internet_pacote_adicional": 0.001156600784938223, "fidelidade_resgate": 0.0014851048048216704, "conta_explicacao": 0.0007949193193292635, "sem_correspondencia": 0.9878050351211141}, "confidence": 0.9878050351211141, "input_tokens": 329, "latency_ms": 116.17387399996915} +{"id": "g0333-oos_ininteligivel-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.013916775170405139, "cancelamento_linha": 0.0010081278120444518, "desconto_retencao": 0.00032729118159280596, "vas_consulta": 0.0002888334539989036, "internet_consumo": 0.0010081278120444518, "negociacao_religacao": 0.0002888334539989036, "marketplace_pedido": 0.00025489462851684266, "internet_pacote_adicional": 0.00025489462851684266, "roaming_pacote": 0.0003708694961243018, "fidelidade_pontos": 0.0002888334539989036, "vas_cancelamento": 0.0001546014071915272, "suporte_chip_esim": 0.0031052522725221903, "fidelidade_resgate": 0.0008896696715386139, "conta_segunda_via": 0.0005396119328046374, "portabilidade": 0.0016621217673020684, "sem_correspondencia": 0.9756412618573994}, "confidence": 0.9756412618573994, "input_tokens": 510, "latency_ms": 165.1526370000056} +{"id": "g0333-oos_ininteligivel-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.020198765019733944, "conta_explicacao": 0.005787043068805587, "cadastro_atualizacao": 0.0007831911128192804, "sem_correspondencia": 0.9732310007986412}, "confidence": 0.9732310007986412, "input_tokens": 224, "latency_ms": 76.96381900007054} +{"id": "g0333-oos_ininteligivel-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.004603010419395643, "atendimento_humano": 0.0011638232939250308, "plano_troca": 0.00025968407795796527, "sem_correspondencia": 0.9939734822087214}, "confidence": 0.9939734822087214, "input_tokens": 215, "latency_ms": 77.14076399997793} +{"id": "g0333-oos_ininteligivel-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.00406632795153042, "cadastro_atualizacao": 0.0007066218435002117, "parceiros_ofertas": 0.0002294065249816494, "sem_correspondencia": 0.9949976436799878}, "confidence": 0.9949976436799878, "input_tokens": 212, "latency_ms": 76.5012660000366} +{"id": "g0333-oos_ininteligivel-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.003572731105002829, "vas_consulta": 0.002782445782279769, "plano_troca": 0.0002588077731951177, "parceiros_ofertas": 0.00012225213564675614, "conta_explicacao": 0.0011598959684470918, "suporte_chip_esim": 0.0005478960601535536, "recarga_realizar": 5.774781988068512e-05, "internet_pacote_adicional": 4.7874624192524974e-05, "vas_contratacao": 0.0004835165760238141, "roaming_duvida": 0.0002932676278377177, "negociacao_religacao": 5.4249056344915335e-05, "sem_correspondencia": 0.9906193154709952}, "confidence": 0.9906193154709952, "input_tokens": 413, "latency_ms": 145.05362199997762} +{"id": "g0333-oos_ininteligivel-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.015218537236151884, "portabilidade": 0.013430311972772366, "internet_pacote_adicional": 0.001817595074791219, "internet_problema_conexao": 0.002059605047301552, "troca_numero": 0.004360183919352934, "desconto_retencao": 0.013430311972772366, "seguranca_fraude": 0.008145895980992102, "sem_correspondencia": 0.9415375587958656}, "confidence": 0.9415375587958656, "input_tokens": 307, "latency_ms": 107.83832000004168} +{"id": "g0338-oos_ininteligivel-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.005169057992142969, "vas_consulta": 0.0013069425334247225, "negociacao_religacao": 0.00012156459217419106, "troca_numero": 0.00010728037605768314, "plano_consulta": 0.00025735224365227546, "roaming_duvida": 0.00017687543793501099, "bonus_nao_recebido": 6.506883726448595e-05, "internet_problema_conexao": 0.00012156459217419106, "roaming_pacote": 0.00010728037605768314, "marketplace_pedido": 0.00020042612888157508, "conta_explicacao": 6.112651570834239e-05, "negociacao_divida": 0.00585731006760952, "recarga_nao_creditada": 0.0005448147040871763, "plano_nova_linha": 0.0004807972888394759, "fidelidade_resgate": 0.0003744453050467923, "sem_correspondencia": 0.9850480930089438}, "confidence": 0.9850480930089438, "input_tokens": 502, "latency_ms": 163.59059399997022} +{"id": "g0338-oos_ininteligivel-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.014024713516246245, "seguranca_perda_roubo": 0.002150759476293563, "internet_problema_conexao": 0.000616202906850616, "sem_correspondencia": 0.9832083241006095}, "confidence": 0.9832083241006095, "input_tokens": 203, "latency_ms": 75.99812199998723} +{"id": "g0338-oos_ininteligivel-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.007531382565968007, "conta_debito_automatico_digital": 0.0014830171576684218, "cadastro_atualizacao": 0.0004248915294979677, "internet_consumo": 0.00013794208341117828, "desconto_retencao": 0.0006182135275635392, "recarga_realizar": 0.0002577097396927122, "troca_numero": 8.366610285351705e-05, "recarga_saldo": 0.00013794208341117828, "suporte_chip_esim": 0.0007005277024236103, "seguranca_fraude": 0.0013087580481221928, "fidelidade_resgate": 0.0008994953750057824, "sem_correspondencia": 0.9864164540843819}, "confidence": 0.9864164540843819, "input_tokens": 403, "latency_ms": 143.86188299999958} +{"id": "g0338-oos_ininteligivel-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 20, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.01385341766547782, "conta_contestacao": 0.007415200129493873, "conta_pagamento_confirmacao": 0.0007815563436196902, "marketplace_pedido": 0.00036918107580850504, "roaming_duvida": 0.0018748562035525347, "conta_debito_automatico_digital": 0.0035026925230537465, "conta_vencimento": 0.0010035382097812204, "sem_correspondencia": 0.9711995578492125}, "confidence": 0.9711995578492125, "input_tokens": 311, "latency_ms": 108.64761600009842} +{"id": "g0338-oos_ininteligivel-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0009091548583483076, "conta_explicacao": 0.0002028598691429809, "recarga_saldo": 0.000295159367973609, "vas_consulta": 4.526415508956285e-05, "internet_pacote_adicional": 0.00015798742494231626, "conta_segunda_via": 9.582421707656322e-05, "negociacao_divida": 4.2521738568350414e-05, "conta_contestacao": 3.110956850658836e-05, "fidelidade_resgate": 0.0004294543463457355, "internet_problema_conexao": 0.0005514302960149448, "bonus_nao_recebido": 0.00022987034690870762, "sem_correspondencia": 0.9970093638110823}, "confidence": 0.9970093638110823, "input_tokens": 405, "latency_ms": 144.94529500007047} +{"id": "g0338-oos_ininteligivel-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.003588357648388241, "vas_consulta": 0.0011649691643134481, "parceiros_ofertas": 0.0002945503326300055, "sem_correspondencia": 0.9949521228546683}, "confidence": 0.9949521228546683, "input_tokens": 188, "latency_ms": 66.76729899993461} +{"id": "g0338-oos_ininteligivel-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 13, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.03675268768252548, "plano_troca": 0.006386659470995054, "internet_pacote_adicional": 0.0014250563505766125, "conta_explicacao": 0.0016148003991889454, "vas_consulta": 0.003016844317844686, "plano_consulta": 0.001829808574352647, "suporte_chip_esim": 0.0011098350017499444, "sem_correspondencia": 0.9478643082027667}, "confidence": 0.9478643082027667, "input_tokens": 308, "latency_ms": 108.56812999998056} +{"id": "g0338-oos_ininteligivel-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.0013236820275876113, "fidelidade_resgate": 0.0002606484454899608, "suporte_chip_esim": 0.00012312160767339705, "negociacao_divida": 3.3137731154961884e-05, "vas_consulta": 0.0002029932134539258, "plano_consulta": 8.462016094143408e-05, "bonus_nao_recebido": 2.5807690972694e-05, "fidelidade_pontos": 3.113001751897228e-05, "cadastro_atualizacao": 0.00012312160767339705, "roaming_cobranca": 9.58872044690519e-05, "troca_numero": 3.113001751897228e-05, "sem_correspondencia": 0.9976647202755456}, "confidence": 0.9976647202755456, "input_tokens": 414, "latency_ms": 145.9187400000701} +{"id": "g0338-oos_ininteligivel-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.004601629738528611, "recarga_realizar": 0.0014939304484828712, "conta_segunda_via": 0.00022910165439571982, "sem_correspondencia": 0.9936753381585929}, "confidence": 0.9936753381585929, "input_tokens": 208, "latency_ms": 75.71932700000161} +{"id": "g0338-oos_ininteligivel-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0007088792944233254, "conta_segunda_via": 0.0002955048543815835, "vas_contratacao": 9.59363800913509e-05, "plano_nova_linha": 4.257151060445303e-05, "internet_pacote_adicional": 8.466355827579561e-05, "negociacao_divida": 8.466355827579561e-05, "roaming_duvida": 2.278688758035087e-05, "negociacao_religacao": 2.278688758035087e-05, "fidelidade_pontos": 0.00017923275427634747, "cadastro_atualizacao": 0.0002607821186904593, "recarga_realizar": 2.5820926411882262e-05, "sem_correspondencia": 0.9981763712694084}, "confidence": 0.9981763712694084, "input_tokens": 407, "latency_ms": 144.87018700003773} diff --git a/reports/test/predictions-semif-cuda-r2.jsonl b/reports/test/predictions-semif-cuda-r2.jsonl new file mode 100644 index 0000000..ee0561d --- /dev/null +++ b/reports/test/predictions-semif-cuda-r2.jsonl @@ -0,0 +1,1744 @@ +{"id": "g0000-conta_segunda_via-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": true, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.025445735053280863, "conta_pagamento_confirmacao": 0.010607360506514878, "conta_contestacao": 0.0009866382193868461, "recarga_realizar": 0.0004112920008256079, "marketplace_compra": 0.0016266914187887927, "conta_explicacao": 0.0030390596671418485, "conta_debito_automatico_digital": 0.0030390596671418485, "sem_correspondencia": 0.9548441634669194}, "confidence": 0.9548441634669194, "input_tokens": 309, "latency_ms": 425.97997699999723} +{"id": "g0000-conta_segunda_via-curto_neutro-01-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.002799174911316233, "conta_debito_automatico_digital": 9.578249829046615e-05, "conta_vencimento": 5.809502187704062e-05, "conta_pagamento_confirmacao": 2.0077102331462265e-05, "conta_segunda_via": 0.9965752979595202, "conta_explicacao": 3.5236411945101314e-05, "fidelidade_resgate": 3.7508965267707426e-05, "sem_correspondencia": 0.00037882712945180267}, "confidence": 0.9965752979595202, "input_tokens": 317, "latency_ms": 105.46727000001965} +{"id": "g0000-conta_segunda_via-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0013240558596779683, "recarga_nao_creditada": 0.00017919147479061455, "conta_contestacao": 3.756057359651169e-05, "conta_explicacao": 2.1401369722334156e-05, "conta_vencimento": 0.00023008640808490976, "conta_segunda_via": 0.9979464790968358, "conta_pagamento_confirmacao": 3.1138809207066113e-05, "sem_correspondencia": 0.00023008640808490976}, "confidence": 0.9979464790968358, "input_tokens": 310, "latency_ms": 106.13217499997063} +{"id": "g0000-conta_segunda_via-curto_neutro-03-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.0015010521574620433, "conta_contestacao": 3.5301363155806506e-05, "conta_segunda_via": 0.9984122832990662, "sem_correspondencia": 5.1363180316017755e-05}, "confidence": 0.9984122832990662, "input_tokens": 213, "latency_ms": 74.69399300003943} +{"id": "g0000-conta_segunda_via-curto_neutro-04-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.00245092291533906, "conta_segunda_via": 0.9887728746789338, "conta_debito_automatico_digital": 0.00017754426049684078, "conta_explicacao": 9.50325944988867e-05, "conta_pagamento_confirmacao": 0.007549374059226673, "conta_vencimento": 0.00010768603744734046, "roaming_duvida": 5.0867282287340034e-05, "sem_correspondencia": 0.0007956981717699454}, "confidence": 0.9887728746789338, "input_tokens": 318, "latency_ms": 107.09957000000259} +{"id": "g0000-conta_segunda_via-curto_neutro-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.0027690353007361937, "suporte_chip_esim": 0.001307999659426935, "conta_explicacao": 0.0005452553797675133, "conta_pagamento_confirmacao": 0.0002005882444045953, "cancelamento_linha": 0.00025756040410427304, "conta_debito_automatico_digital": 0.00029185417348202364, "plano_troca": 3.949816723197717e-05, "portabilidade": 2.71466668704308e-05, "plano_consulta": 0.00015621828181721717, "conta_segunda_via": 0.9858448533300123, "conta_vencimento": 3.076120357014912e-05, "sem_correspondencia": 0.008529229188576432}, "confidence": 0.9858448533300123, "input_tokens": 421, "latency_ms": 140.9405470000138} +{"id": "g0000-conta_segunda_via-curto_neutro-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.004062996937072827, "conta_segunda_via": 0.9941825713159591, "conta_explicacao": 0.0002597387042764697, "sem_correspondencia": 0.0014946930426916335}, "confidence": 0.9941825713159591, "input_tokens": 212, "latency_ms": 73.9692799999716} +{"id": "g0000-conta_segunda_via-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.07588184177791908, "conta_pagamento_confirmacao": 0.2648536520487936, "conta_debito_automatico_digital": 0.002291433070959529, "conta_contestacao": 0.0054968621817039695, "conta_explicacao": 0.010269490549530507, "atendimento_humano": 0.004280960571546643, "bonus_nao_recebido": 0.0015748773827375573, "sem_correspondencia": 0.6353508824168091}, "confidence": 0.6353508824168091, "input_tokens": 312, "latency_ms": 105.6693240000186} +{"id": "g0000-conta_segunda_via-curto_neutro-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.008047074644775455, "conta_segunda_via": 0.9301153653532438, "recarga_realizar": 0.000514432271011221, "conta_vencimento": 0.00024300059847630188, "conta_contestacao": 0.00045398488575696164, "conta_pagamento_confirmacao": 0.0005829281321040194, "conta_explicacao": 0.0005829281321040194, "sem_correspondencia": 0.05946028598252827}, "confidence": 0.9301153653532438, "input_tokens": 313, "latency_ms": 105.78701099996124} +{"id": "g0000-conta_segunda_via-curto_neutro-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"vas_contratacao": 0.00048712595367114795, "conta_debito_automatico_digital": 0.00048712595367114795, "plano_troca": 7.470318447454307e-05, "conta_vencimento": 3.114092035647421e-05, "conta_explicacao": 0.00015814664277362736, "marketplace_pedido": 4.8232000975459705e-05, "recarga_nao_creditada": 3.114092035647421e-05, "conta_segunda_via": 0.9980141378857331, "vas_consulta": 1.5658638122313326e-05, "conta_contestacao": 1.0762014101933547e-05, "suporte_configuracao": 4.486274934340608e-06, "marketplace_compra": 1.774356156543258e-05, "portabilidade": 1.774356156543258e-05, "fidelidade_pontos": 1.3818699641634574e-05, "conta_pagamento_confirmacao": 0.00015814664277362736, "sem_correspondencia": 0.00042988714528335517}, "confidence": 0.9980141378857331, "input_tokens": 523, "latency_ms": 182.61991999997917} +{"id": "g0000-conta_segunda_via-curto_neutro-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8763782659198857, "recarga_nao_creditada": 0.014165335358382266, "conta_explicacao": 0.0019170696728682687, "conta_vencimento": 0.00020205765695138246, "conta_debito_automatico_digital": 0.00042775606312279475, "conta_pagamento_confirmacao": 0.0016918080483451106, "conta_contestacao": 0.0005492496571919544, "sem_correspondencia": 0.10466845762325248}, "confidence": 0.8763782659198857, "input_tokens": 308, "latency_ms": 106.10459800000172} +{"id": "g0000-conta_segunda_via-curto_neutro-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9383020839160531, "conta_contestacao": 0.0071640248164517115, "conta_explicacao": 0.001598510004602196, "sem_correspondencia": 0.05293538126289306}, "confidence": 0.9383020839160531, "input_tokens": 213, "latency_ms": 75.2207610000255} +{"id": "g0001-conta_segunda_via-informal_abreviado-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.997244354413945, "fidelidade_pontos": 0.00015802466186463563, "conta_vencimento": 3.526006810925761e-05, "conta_debito_automatico_digital": 1.4698583206026894e-05, "suporte_configuracao": 1.8873354425838122e-05, "plano_consulta": 5.756047887657235e-06, "desconto_retencao": 6.127281081676976e-06, "conta_explicacao": 7.390911787423675e-06, "conta_contestacao": 1.1447268110893945e-05, "portabilidade": 9.490118587549025e-06, "conta_pagamento_confirmacao": 1.6655676822183408e-05, "sem_correspondencia": 0.002471921614171804}, "confidence": 0.997244354413945, "input_tokens": 431, "latency_ms": 143.45567399999481} +{"id": "g0001-conta_segunda_via-informal_abreviado-01-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.0010296216660333408, "conta_segunda_via": 0.9964424842593202, "conta_vencimento": 7.458554332465642e-05, "conta_debito_automatico_digital": 3.5231715984583554e-05, "conta_pagamento_confirmacao": 0.00015789759645736302, "conta_explicacao": 4.523841879772906e-05, "suporte_configuracao": 3.5231715984583554e-05, "sem_correspondencia": 0.0021797090840973525}, "confidence": 0.9964424842593202, "input_tokens": 328, "latency_ms": 111.9700620000117} +{"id": "g0001-conta_segunda_via-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.04123700017228155, "bonus_nao_recebido": 0.00716591613600405, "conta_vencimento": 0.0012452495053886, "conta_debito_automatico_digital": 0.0008558466344733458, "conta_explicacao": 0.004925057332990814, "internet_consumo": 0.0033849391023954454, "conta_contestacao": 0.0026361932235945914, "sem_correspondencia": 0.9385497978928716}, "confidence": 0.9385497978928716, "input_tokens": 324, "latency_ms": 112.64234999998735} +{"id": "g0001-conta_segunda_via-informal_abreviado-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 0.002795514598930661, "conta_segunda_via": 0.9952721364844977, "conta_vencimento": 0.00015771214159811836, "conta_debito_automatico_digital": 8.441722620659808e-05, "conta_contestacao": 0.00022946981200631228, "conta_explicacao": 6.574420187441451e-05, "plano_troca": 7.449794065210596e-05, "sem_correspondencia": 0.0013205075942340566}, "confidence": 0.9952721364844977, "input_tokens": 330, "latency_ms": 113.81326900004751} +{"id": "g0001-conta_segunda_via-informal_abreviado-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.997045138953211, "conta_contestacao": 0.0004866529899012047, "conta_debito_automatico_digital": 8.456760914708198e-05, "conta_pagamento_confirmacao": 3.52530243484353e-05, "bonus_nao_recebido": 8.456760914708198e-05, "conta_explicacao": 4.526577927850274e-05, "conta_vencimento": 3.752664907900576e-05, "sem_correspondencia": 0.0021810273858875696}, "confidence": 0.997045138953211, "input_tokens": 333, "latency_ms": 114.15904400001864} +{"id": "g0001-conta_segunda_via-informal_abreviado-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.02266773305208602, "conta_debito_automatico_digital": 0.0011285599752086958, "conta_pagamento_confirmacao": 0.0006040746244995626, "conta_contestacao": 0.0002853446479731814, "fidelidade_pontos": 0.0016420450748103825, "conta_vencimento": 0.0003663897805133811, "conta_segunda_via": 0.963856535863283, "sem_correspondencia": 0.009449316981625856}, "confidence": 0.963856535863283, "input_tokens": 325, "latency_ms": 111.85846699999047} +{"id": "g0001-conta_segunda_via-informal_abreviado-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_nova_linha": 0.0019232941923227579, "conta_vencimento": 6.182419050630172e-05, "conta_pagamento_confirmacao": 0.00010850483346088549, "conta_debito_automatico_digital": 6.58115082210403e-05, "conta_segunda_via": 0.9962910572333292, "conta_contestacao": 2.7434318235111618e-05, "conta_explicacao": 2.4210700867006084e-05, "sem_correspondencia": 0.001497863023057649}, "confidence": 0.9962910572333292, "input_tokens": 324, "latency_ms": 112.62790600000017} +{"id": "g0001-conta_segunda_via-informal_abreviado-07-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9990920936168418, "conta_contestacao": 0.00023035054081695436, "conta_explicacao": 5.139815306276445e-05, "sem_correspondencia": 0.0006261576892784405}, "confidence": 0.9990920936168418, "input_tokens": 224, "latency_ms": 76.17964500002472} +{"id": "g0001-conta_segunda_via-informal_abreviado-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"fidelidade_pontos": 0.0049791918209757795, "conta_contestacao": 0.001616506910130301, "conta_explicacao": 0.0006738603353811823, "internet_pacote_adicional": 0.00046313698390997547, "conta_debito_automatico_digital": 0.00059467965874851, "conta_vencimento": 0.00011709936781402758, "conta_pagamento_confirmacao": 0.00017037857482662906, "atendimento_humano": 0.00011709936781402758, "troca_numero": 0.00059467965874851, "conta_segunda_via": 0.9488660052630851, "seguranca_fraude": 0.00011709936781402758, "sem_correspondencia": 0.04169026269075193}, "confidence": 0.9488660052630851, "input_tokens": 417, "latency_ms": 141.2354209999762} +{"id": "g0001-conta_segunda_via-informal_abreviado-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0883595433098512, "conta_explicacao": 0.01971567904936922, "conta_contestacao": 0.8383320055451485, "sem_correspondencia": 0.053592772095631055}, "confidence": 0.8383320055451485, "input_tokens": 224, "latency_ms": 75.84359700001642} +{"id": "g0001-conta_segunda_via-informal_abreviado-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"seguranca_fraude": 0.004065734336424141, "conta_vencimento": 0.00012277453865028548, "conta_explicacao": 6.571647494371178e-05, "conta_debito_automatico_digital": 2.004239247826417e-05, "troca_numero": 3.985905690159825e-05, "conta_pagamento_confirmacao": 2.5734941353322408e-05, "recarga_realizar": 9.46735584364009e-06, "conta_contestacao": 1.1419811000631165e-05, "marketplace_pedido": 2.9161508984282785e-05, "internet_problema_conexao": 5.1180042146855085e-05, "conta_segunda_via": 0.9948523908526109, "sem_correspondencia": 0.0007065186886623017}, "confidence": 0.9948523908526109, "input_tokens": 422, "latency_ms": 139.4978640000204} +{"id": "g0001-conta_segunda_via-informal_abreviado-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9986225256217414, "conta_contestacao": 0.0002608986803328837, "conta_explicacao": 8.470140030060804e-05, "sem_correspondencia": 0.0010318742976252848}, "confidence": 0.9986225256217414, "input_tokens": 225, "latency_ms": 76.36506400001508} +{"id": "g0002-conta_segunda_via-erros_digitacao-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9158603974063808, "conta_vencimento": 0.0663447046654112, "conta_debito_automatico_digital": 0.0013769404167567679, "conta_contestacao": 0.0006504205979931706, "conta_pagamento_confirmacao": 0.0005065480710428527, "conta_explicacao": 0.0002711356441199363, "roaming_duvida": 0.0001863486213017167, "sem_correspondencia": 0.014803504576993483}, "confidence": 0.9158603974063808, "input_tokens": 318, "latency_ms": 106.96829200003322} +{"id": "g0002-conta_segunda_via-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.04567776450501905, "atendimento_humano": 0.004248693933719322, "recarga_nao_creditada": 0.003308886162611335, "portabilidade": 0.0008366174399185687, "conta_contestacao": 0.011549147514713412, "plano_consulta": 0.0010742380568996718, "desconto_retencao": 0.005455430998622632, "cancelamento_linha": 0.0009480117578524546, "conta_pagamento_confirmacao": 0.09669982821595517, "conta_vencimento": 0.011549147514713412, "conta_explicacao": 0.008994485128265974, "sem_correspondencia": 0.809657748771709}, "confidence": 0.809657748771709, "input_tokens": 399, "latency_ms": 140.10470800002395} +{"id": "g0002-conta_segunda_via-erros_digitacao-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"roaming_duvida": 0.0003346440825392858, "conta_vencimento": 8.461127456768323e-05, "conta_pagamento_confirmacao": 2.7469259054733147e-05, "conta_segunda_via": 0.9975599506617353, "conta_contestacao": 3.5271226803857245e-05, "internet_problema_conexao": 7.393250776877499e-06, "vas_contratacao": 4.212547311593353e-06, "cancelamento_linha": 3.717559954472198e-06, "conta_debito_automatico_digital": 9.4931219094571e-06, "fidelidade_resgate": 3.280735144994244e-06, "conta_explicacao": 4.212547311593353e-06, "sem_correspondencia": 0.0019257437328900565}, "confidence": 0.9975599506617353, "input_tokens": 421, "latency_ms": 142.112448999967} +{"id": "g0002-conta_segunda_via-erros_digitacao-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.004591932540638786, "fidelidade_pontos": 0.0001571272909547672, "internet_consumo": 0.00013866434757909058, "conta_pagamento_confirmacao": 3.0940198082200014e-05, "conta_contestacao": 0.0001079919024786812, "conta_vencimento": 1.997649329915953e-05, "plano_nova_linha": 2.126486642556507e-05, "conta_explicacao": 1.4615114709212975e-05, "internet_pacote_adicional": 5.7803899989222384e-05, "reclamacao_atendimento": 0.00012237085723746117, "conta_segunda_via": 0.9915813264844935, "sem_correspondencia": 0.0031559860041124282}, "confidence": 0.9915813264844935, "input_tokens": 417, "latency_ms": 141.19672399999672} +{"id": "g0002-conta_segunda_via-erros_digitacao-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.015032409010363783, "conta_segunda_via": 0.8207417225074313, "conta_explicacao": 0.002612240993290918, "sem_correspondencia": 0.16161362748891409}, "confidence": 0.8207417225074313, "input_tokens": 211, "latency_ms": 74.26705500000708} +{"id": "g0002-conta_segunda_via-erros_digitacao-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.025692546775697343, "conta_segunda_via": 0.8508202984470605, "conta_explicacao": 0.008341148703449954, "sem_correspondencia": 0.11514600607379229}, "confidence": 0.8508202984470605, "input_tokens": 213, "latency_ms": 74.74206699998831} +{"id": "g0002-conta_segunda_via-erros_digitacao-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.010452131592739687, "bonus_nao_recebido": 0.0018163081243333574, "atendimento_humano": 0.0005203809901976415, "internet_problema_conexao": 0.0004052731226613962, "conta_pagamento_confirmacao": 0.0007571498730680867, "conta_vencimento": 0.0014145421895297731, "roaming_duvida": 0.00027853987218731625, "conta_segunda_via": 0.04133898236734752, "conta_explicacao": 0.0009721996812613206, "portabilidade": 0.0008579632074068464, "conta_contestacao": 0.0003156270252864889, "sem_correspondencia": 0.9408709019539806}, "confidence": 0.9408709019539806, "input_tokens": 418, "latency_ms": 141.34360399998513} +{"id": "g0002-conta_segunda_via-erros_digitacao-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.013214143973598099, "parceiros_ofertas": 0.0009572293788630645, "internet_pacote_adicional": 0.00039903257216846117, "marketplace_pedido": 0.00027425080873976827, "conta_contestacao": 0.00035214500896903103, "conta_vencimento": 0.0007454909898375091, "seguranca_perda_roubo": 0.00035214500896903103, "conta_explicacao": 0.0013927605280660723, "recarga_saldo": 0.0013927605280660723, "negociacao_divida": 0.0020264546109552478, "conta_debito_automatico_digital": 0.031699083509188694, "marketplace_compra": 0.0037859156348370284, "negociacao_religacao": 0.0029484740610533525, "roaming_duvida": 0.0037859156348370284, "conta_pagamento_confirmacao": 0.010291185674256485, "sem_correspondencia": 0.9263830120775951}, "confidence": 0.9263830120775951, "input_tokens": 520, "latency_ms": 179.21205999999756} +{"id": "g0002-conta_segunda_via-erros_digitacao-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.003592569960656892, "conta_contestacao": 0.00010848621257345986, "conta_segunda_via": 0.996120080300522, "sem_correspondencia": 0.00017886352624755898}, "confidence": 0.996120080300522, "input_tokens": 221, "latency_ms": 76.01027300000851} +{"id": "g0002-conta_segunda_via-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.04141048171865826, "conta_contestacao": 0.013444015064460236, "conta_explicacao": 0.002647283527813286, "sem_correspondencia": 0.9424982196890682}, "confidence": 0.9424982196890682, "input_tokens": 209, "latency_ms": 74.40788299999213} +{"id": "g0002-conta_segunda_via-erros_digitacao-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.027629662534787956, "conta_segunda_via": 0.9149687623056515, "conta_vencimento": 0.0013755998976004969, "conta_pagamento_confirmacao": 0.0015587588960048878, "conta_contestacao": 0.0013755998976004969, "conta_explicacao": 0.0007363055662602187, "plano_consulta": 0.0007363055662602187, "sem_correspondencia": 0.051619005335834134}, "confidence": 0.9149687623056515, "input_tokens": 316, "latency_ms": 107.28012399999898} +{"id": "g0002-conta_segunda_via-erros_digitacao-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"internet_pacote_adicional": 0.018056833223615655, "conta_vencimento": 0.0051733693346703346, "conta_explicacao": 0.0011543347281519677, "conta_segunda_via": 0.5276980183173753, "conta_contestacao": 0.0013080326115267177, "conta_debito_automatico_digital": 0.03373460567404779, "conta_pagamento_confirmacao": 0.0019031762198119992, "sem_correspondencia": 0.4109716298908004}, "confidence": 0.5276980183173753, "input_tokens": 320, "latency_ms": 105.52369499998804} +{"id": "g0008-conta_contestacao-informal_abreviado-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.25675525696353657, "plano_consulta": 0.006038304880462766, "conta_explicacao": 0.6159238425260015, "sem_correspondencia": 0.12128259562999918}, "confidence": 0.6159238425260015, "input_tokens": 225, "latency_ms": 75.49226100002215} +{"id": "g0008-conta_contestacao-informal_abreviado-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0009102883324540967, "conta_vencimento": 6.594106563408868e-05, "conta_segunda_via": 2.425836237571794e-05, "roaming_cobranca": 1.4713440535292329e-05, "conta_explicacao": 0.00048724223319354925, "conta_debito_automatico_digital": 6.594106563408868e-05, "conta_contestacao": 0.9982523690997107, "sem_correspondencia": 0.00017924640046236852}, "confidence": 0.9982523690997107, "input_tokens": 321, "latency_ms": 113.18793999998888} +{"id": "g0008-conta_contestacao-informal_abreviado-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0019028157798167617, "roaming_cobranca": 0.0004245755896834734, "conta_contestacao": 0.9856829769263747, "vas_cancelamento": 0.00020055530767676587, "conta_explicacao": 0.003554927888380907, "conta_vencimento": 0.0004811071726597635, "conta_debito_automatico_digital": 0.00022725893664826864, "sem_correspondencia": 0.00752578239875924}, "confidence": 0.9856829769263747, "input_tokens": 327, "latency_ms": 113.08812100003252} +{"id": "g0008-conta_contestacao-informal_abreviado-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9690270126642069, "vas_cancelamento": 0.0016508536014421744, "fidelidade_pontos": 0.00036835522847140456, "reclamacao_atendimento": 0.0001535533044997281, "conta_vencimento": 0.00011958743378759012, "internet_problema_conexao": 3.426237342434494e-05, "marketplace_compra": 4.985145917686471e-05, "conta_segunda_via": 6.401054064206564e-05, "roaming_cobranca": 0.0001535533044997281, "vas_consulta": 8.749203558462263e-05, "portabilidade": 2.212145091335048e-05, "parceiros_ofertas": 9.313478707927496e-05, "conta_pagamento_confirmacao": 0.000779808024793329, "conta_debito_automatico_digital": 0.00011958743378759012, "conta_explicacao": 0.004487485346246434, "sem_correspondencia": 0.022789331011444536}, "confidence": 0.9690270126642069, "input_tokens": 528, "latency_ms": 183.35412100003623} +{"id": "g0008-conta_contestacao-informal_abreviado-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"seguranca_perda_roubo": 0.0002302876551206809, "vas_cancelamento": 8.471809387447793e-05, "conta_segunda_via": 3.531575571582834e-05, "atendimento_humano": 1.29919404772861e-05, "conta_vencimento": 5.822583763953582e-05, "conta_pagamento_confirmacao": 7.40258454388409e-06, "conta_debito_automatico_digital": 1.2204798595657706e-05, "conta_explicacao": 1.0770696957336745e-05, "conta_contestacao": 0.9988193414812246, "roaming_cobranca": 1.668198178492962e-05, "marketplace_pedido": 2.7232586652284356e-06, "sem_correspondencia": 0.000709335915400546}, "confidence": 0.9988193414812246, "input_tokens": 418, "latency_ms": 141.26254100000324} +{"id": "g0008-conta_contestacao-informal_abreviado-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0019260885329827802, "roaming_cobranca": 3.997469218818329e-05, "conta_contestacao": 0.9977385615317129, "sem_correspondencia": 0.00029537524311597116}, "confidence": 0.9977385615317129, "input_tokens": 223, "latency_ms": 75.49627200000941} +{"id": "g0008-conta_contestacao-informal_abreviado-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0004297903140563448, "roaming_cobranca": 0.00020301856905227366, "conta_segunda_via": 5.8165793885168145e-05, "vas_cancelamento": 4.5299565825738885e-05, "conta_contestacao": 0.9977893371802327, "conta_debito_automatico_digital": 6.591047936238214e-05, "conta_explicacao": 8.463073072737151e-05, "sem_correspondencia": 0.0013238473668581252}, "confidence": 0.9977893371802327, "input_tokens": 320, "latency_ms": 106.16789000005156} +{"id": "g0008-conta_contestacao-informal_abreviado-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_debito_automatico_digital": 0.014811706892360235, "recarga_saldo": 0.0020045465474952608, "conta_contestacao": 0.33711289502618574, "atendimento_humano": 0.0005068287388405019, "internet_pacote_adicional": 0.0006507809825789979, "roaming_cobranca": 0.0007374314636947007, "seguranca_fraude": 0.0006507809825789979, "marketplace_pedido": 0.0005743122013869251, "cadastro_atualizacao": 0.0006507809825789979, "conta_vencimento": 0.0009468807424492391, "conta_explicacao": 0.5558052006569719, "conta_pagamento_confirmacao": 0.006174438050035371, "conta_segunda_via": 0.002573888715917576, "vas_cancelamento": 0.004243625074348347, "desconto_retencao": 0.006174438050035371, "sem_correspondencia": 0.06638146489254186}, "confidence": 0.5558052006569719, "input_tokens": 522, "latency_ms": 180.24175499999728} +{"id": "g0008-conta_contestacao-informal_abreviado-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.002472176971915186, "conta_contestacao": 0.9973473730802667, "vas_cancelamento": 8.45932441123701e-05, "sem_correspondencia": 9.58567037058366e-05}, "confidence": 0.9973473730802667, "input_tokens": 218, "latency_ms": 74.93347399997674} +{"id": "g0008-conta_contestacao-informal_abreviado-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9806551990234446, "vas_cancelamento": 0.003121210535449185, "roaming_cobranca": 0.0003727754388340535, "sem_correspondencia": 0.015850815002272176}, "confidence": 0.9806551990234446, "input_tokens": 224, "latency_ms": 75.68745800000443} +{"id": "g0008-conta_contestacao-informal_abreviado-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0003350924371087726, "conta_segunda_via": 0.00010878858650048567, "conta_debito_automatico_digital": 1.567248183973493e-05, "conta_explicacao": 1.3830916679379396e-05, "vas_cancelamento": 0.00023030543942879753, "conta_contestacao": 0.9988964767966738, "roaming_cobranca": 2.0123865024796703e-05, "sem_correspondencia": 0.00037970947674419853}, "confidence": 0.9988964767966738, "input_tokens": 321, "latency_ms": 113.09294800003045} +{"id": "g0008-conta_contestacao-informal_abreviado-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"seguranca_fraude": 0.043539918635462437, "conta_contestacao": 0.5304247958260417, "internet_problema_conexao": 0.0007037572392334795, "conta_debito_automatico_digital": 0.00042685034258982396, "conta_pagamento_confirmacao": 0.0013147916172116098, "conta_segunda_via": 0.0001385780169145432, "recarga_saldo": 8.947269241617434e-05, "roaming_cobranca": 0.00012229467069340007, "roaming_pacote": 0.00017793769591245725, "desconto_retencao": 0.00015702946549578316, "cadastro_atualizacao": 6.545962013560881e-05, "conta_explicacao": 0.4130952463498113, "cancelamento_linha": 0.0005480866890072039, "vas_cancelamento": 0.0001385780169145432, "conta_vencimento": 0.0004836848053967039, "sem_correspondencia": 0.008573518316763213}, "confidence": 0.5304247958260417, "input_tokens": 517, "latency_ms": 182.54314099999647} +{"id": "g0010-conta_contestacao-regionalismo-00-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"bonus_nao_recebido": 0.00029586887270939983, "recarga_realizar": 5.8260035365984366e-05, "beneficios_consulta": 7.884638387630566e-06, "conta_explicacao": 9.510689328905857e-06, "conta_debito_automatico_digital": 8.476785127286003e-05, "conta_contestacao": 0.9994059771054807, "roaming_pacote": 7.406932296900736e-06, "roaming_cobranca": 5.090705156390466e-06, "troca_numero": 2.2589867195641524e-06, "fidelidade_pontos": 1.8727657681015046e-06, "conta_vencimento": 9.999998310349413e-07, "vas_cancelamento": 1.3837971320658965e-05, "vas_contratacao": 7.884638387630566e-06, "conta_segunda_via": 4.782274922845122e-06, "conta_pagamento_confirmacao": 3.533649768541185e-05, "sem_correspondencia": 5.8260035365984366e-05}, "confidence": 0.9994059771054807, "input_tokens": 526, "latency_ms": 181.4217179999673} +{"id": "g0010-conta_contestacao-regionalismo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0008040442896736447, "conta_contestacao": 0.9991441627939907, "roaming_cobranca": 2.4280033703800772e-05, "sem_correspondencia": 2.7512882631872253e-05}, "confidence": 0.9991441627939907, "input_tokens": 233, "latency_ms": 77.01264600001423} +{"id": "g0010-conta_contestacao-regionalismo-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.0024386132751472406, "roaming_cobranca": 0.005849929137290904, "conta_vencimento": 0.00033003041829661554, "conta_debito_automatico_digital": 0.0001558953309904474, "vas_cancelamento": 0.0001766525531521663, "internet_pacote_adicional": 3.9416512475471886e-05, "conta_segunda_via": 5.387598476022525e-05, "seguranca_perda_roubo": 3.9416512475471886e-05, "conta_pagamento_confirmacao": 8.344475756538767e-05, "conta_explicacao": 0.0001766525531521663, "recarga_saldo": 9.45552979517554e-05, "suporte_configuracao": 0.0004801914251844293, "beneficios_consulta": 0.00033003041829661554, "suporte_sem_sinal": 9.45552979517554e-05, "conta_contestacao": 0.9838068113880185, "sem_correspondencia": 0.005849929137290904}, "confidence": 0.9838068113880185, "input_tokens": 525, "latency_ms": 180.86179499999844} +{"id": "g0010-conta_contestacao-regionalismo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0001794722848641607, "vas_cancelamento": 4.5377699963208715e-05, "conta_vencimento": 1.66935229041106e-05, "conta_debito_automatico_digital": 1.1473279317246751e-05, "roaming_cobranca": 0.00010885544333879307, "conta_explicacao": 1.8916239655028563e-05, "conta_contestacao": 0.9995103560866186, "sem_correspondencia": 0.00010885544333879307}, "confidence": 0.9995103560866186, "input_tokens": 330, "latency_ms": 113.52089700000079} +{"id": "g0010-conta_contestacao-regionalismo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0002959082338003853, "conta_contestacao": 0.9995389336724763, "seguranca_perda_roubo": 2.4289626964304947e-05, "conta_explicacao": 2.1435520560934386e-05, "marketplace_compra": 4.004682463342095e-05, "roaming_cobranca": 7.407917682532526e-06, "troca_numero": 3.965172601103447e-06, "conta_segunda_via": 8.39427046240812e-06, "conta_pagamento_confirmacao": 7.407917682532526e-06, "seguranca_fraude": 4.493129199083335e-06, "bonus_nao_recebido": 1.209309318301762e-06, "recarga_nao_creditada": 3.2872435449258752e-06, "conta_vencimento": 4.493129199083335e-06, "conta_debito_automatico_digital": 2.5601078469346925e-06, "plano_consulta": 1.473240346683365e-05, "sem_correspondencia": 2.1435520560934386e-05}, "confidence": 0.9995389336724763, "input_tokens": 541, "latency_ms": 184.29878500000996} +{"id": "g0010-conta_contestacao-regionalismo-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.00020341111158738847, "conta_contestacao": 0.9997185930003072, "conta_explicacao": 1.147566964793253e-05, "conta_vencimento": 4.783770826600512e-06, "conta_segunda_via": 1.4735051501457435e-05, "roaming_cobranca": 4.221662937149502e-06, "conta_debito_automatico_digital": 2.7257104544458223e-06, "sem_correspondencia": 4.005402273781992e-05}, "confidence": 0.9997185930003072, "input_tokens": 332, "latency_ms": 113.90794200002574} +{"id": "g0010-conta_contestacao-regionalismo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.0069919944054080705, "vas_cancelamento": 0.06633819588780847, "conta_segunda_via": 0.0005064983759126062, "conta_pagamento_confirmacao": 0.00023925289179876037, "roaming_cobranca": 0.00030720679408565045, "cadastro_atualizacao": 0.00011301506373229944, "conta_vencimento": 9.369277862708994e-05, "conta_contestacao": 0.9157705465031032, "marketplace_compra": 0.00011301506373229944, "conta_explicacao": 0.003302784294067071, "atendimento_humano": 5.338453606303236e-05, "sem_correspondencia": 0.006170413405661442}, "confidence": 0.9157705465031032, "input_tokens": 429, "latency_ms": 143.6526730000196} +{"id": "g0010-conta_contestacao-regionalismo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.0006263041740591982, "conta_contestacao": 0.9993258235363112, "vas_cancelamento": 3.118184873296386e-05, "sem_correspondencia": 1.6690440896669303e-05}, "confidence": 0.9993258235363112, "input_tokens": 227, "latency_ms": 76.12367000001541} +{"id": "g0010-conta_contestacao-regionalismo-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.0002958735665929731, "conta_explicacao": 3.5337058289859705e-05, "roaming_cobranca": 2.143300927685239e-05, "conta_segunda_via": 1.1472263162988782e-05, "conta_contestacao": 0.999421832424278, "conta_vencimento": 1.568072456230357e-05, "vas_cancelamento": 1.8914564299889133e-05, "sem_correspondencia": 0.00017945638953716575}, "confidence": 0.999421832424278, "input_tokens": 331, "latency_ms": 113.45149600003879} +{"id": "g0010-conta_contestacao-regionalismo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.0008031879624238589, "vas_cancelamento": 0.0004299155361362518, "conta_vencimento": 4.531276413585911e-05, "conta_explicacao": 4.531276413585911e-05, "conta_segunda_via": 0.0002954763387721187, "conta_contestacao": 0.9980800493066452, "conta_debito_automatico_digital": 3.998837399744201e-05, "sem_correspondencia": 0.00026075695375343133}, "confidence": 0.9980800493066452, "input_tokens": 327, "latency_ms": 113.23590599999989} +{"id": "g0010-conta_contestacao-regionalismo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.001031760806345796, "internet_problema_conexao": 4.0005707937876975e-05, "conta_segunda_via": 3.530491334088039e-05, "conta_vencimento": 1.2201051571139722e-05, "conta_contestacao": 0.9985126915572433, "conta_pagamento_confirmacao": 1.2201051571139722e-05, "plano_consulta": 4.488516033694829e-06, "fidelidade_resgate": 2.120224845759199e-06, "vas_cancelamento": 5.763368670474612e-06, "roaming_cobranca": 4.7780004466321135e-06, "conta_debito_automatico_digital": 3.7211104893526127e-06, "sem_correspondencia": 0.00033496369150380314}, "confidence": 0.9985126915572433, "input_tokens": 438, "latency_ms": 144.45469700001468} +{"id": "g0010-conta_contestacao-regionalismo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_pagamento_confirmacao": 0.00023047351758955585, "roaming_cobranca": 3.1191198781520975e-05, "internet_consumo": 1.3841010557504191e-05, "conta_segunda_via": 1.0779389860683846e-05, "conta_contestacao": 0.9996254768716366, "conta_vencimento": 8.936428070725477e-06, "bonus_nao_recebido": 5.769791615392756e-06, "suporte_sem_sinal": 1.3704456304981938e-06, "conta_explicacao": 8.39499726453254e-06, "vas_cancelamento": 4.493518228226703e-06, "conta_debito_automatico_digital": 9.999997335469524e-07, "sem_correspondencia": 5.8272831031041434e-05}, "confidence": 0.9996254768716366, "input_tokens": 437, "latency_ms": 145.64405900000565} +{"id": "g0013-conta_contestacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 116, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"vas_cancelamento": 0.2738073553094756, "roaming_cobranca": 0.00826826569213123, "conta_explicacao": 0.6568296999583719, "sem_correspondencia": 0.061094679040021325}, "confidence": 0.6568296999583719, "input_tokens": 233, "latency_ms": 77.37382700003081} +{"id": "g0013-conta_contestacao-indireto_multiplo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0031694577541228155, "roaming_cobranca": 0.00010845288041440182, "conta_contestacao": 0.9958140245154609, "sem_correspondencia": 0.0009080648500019116}, "confidence": 0.9958140245154609, "input_tokens": 247, "latency_ms": 78.79422100000966} +{"id": "g0013-conta_contestacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"roaming_duvida": 0.02431869887832168, "roaming_cobranca": 0.3804084544560058, "conta_pagamento_confirmacao": 0.0012107567236724977, "negociacao_religacao": 0.0012107567236724977, "conta_segunda_via": 0.001996200363962044, "desconto_retencao": 0.040094756116440304, "fidelidade_resgate": 0.000504718493169451, "conta_vencimento": 0.0005719209797691831, "vas_cancelamento": 0.002904454391422503, "conta_debito_automatico_digital": 0.0012107567236724977, "suporte_configuracao": 0.00044541250689920486, "conta_explicacao": 0.4884541242444126, "fidelidade_pontos": 0.0015546424066210634, "cancelamento_linha": 0.001068489058424452, "cadastro_atualizacao": 0.002563172004128585, "sem_correspondencia": 0.05148268592940562}, "confidence": 0.4884541242444126, "input_tokens": 542, "latency_ms": 183.62181700001656} +{"id": "g0013-conta_contestacao-indireto_multiplo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9994844204515176, "roaming_cobranca": 0.00020336346488081922, "vas_cancelamento": 0.00020336346488081922, "sem_correspondencia": 0.0001088526187206788}, "confidence": 0.9994844204515176, "input_tokens": 240, "latency_ms": 76.82814300000018} +{"id": "g0013-conta_contestacao-indireto_multiplo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.0007088029474574827, "vas_contratacao": 7.470728102918257e-05, "internet_consumo": 6.59289441087705e-05, "roaming_cobranca": 3.528922080440917e-05, "internet_problema_conexao": 5.818208896666289e-05, "plano_nova_linha": 8.922512324451265e-06, "conta_debito_automatico_digital": 1.774453458244602e-05, "conta_pagamento_confirmacao": 5.411777286443528e-06, "parceiros_ofertas": 7.3970225242935855e-06, "conta_segunda_via": 6.948859585246906e-06, "suporte_chip_esim": 1.0110531037921644e-05, "negociacao_divida": 3.528922080440917e-05, "vas_cancelamento": 0.0007088029474574827, "conta_vencimento": 8.381924630703747e-06, "conta_contestacao": 0.9980688667366596, "sem_correspondencia": 0.00017921345074036293}, "confidence": 0.9980688667366596, "input_tokens": 540, "latency_ms": 183.33483699996123} +{"id": "g0013-conta_contestacao-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.03702179104033842, "roaming_cobranca": 0.010606920721412564, "vas_cancelamento": 0.007290022892812661, "conta_vencimento": 0.000986597313000192, "conta_debito_automatico_digital": 0.007290022892812661, "conta_explicacao": 0.35125297357959584, "conta_pagamento_confirmacao": 0.006433422622677965, "sem_correspondencia": 0.5791182489373498}, "confidence": 0.5791182489373498, "input_tokens": 348, "latency_ms": 116.19646100001546} +{"id": "g0013-conta_contestacao-indireto_multiplo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0006251935254020217, "conta_segunda_via": 4.5288867079509576e-05, "conta_contestacao": 0.9975536816123656, "conta_explicacao": 4.5288867079509576e-05, "roaming_cobranca": 0.00013949953144671453, "vas_cancelamento": 3.996728491923265e-05, "conta_debito_automatico_digital": 5.131900967229539e-05, "sem_correspondencia": 0.001499761302035101}, "confidence": 0.9975536816123656, "input_tokens": 332, "latency_ms": 113.6851009999873} +{"id": "g0013-conta_contestacao-indireto_multiplo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.00023042125841317199, "vas_cancelamento": 0.0001794522564884769, "roaming_cobranca": 1.147199894602584e-05, "conta_contestacao": 0.9993988148036472, "conta_pagamento_confirmacao": 3.5336244444318684e-05, "cancelamento_linha": 6.1405185438181414e-06, "conta_explicacao": 5.1413932291333804e-05, "fidelidade_resgate": 3.964616749319328e-06, "conta_vencimento": 4.2203125613833605e-06, "conta_segunda_via": 2.404661612472408e-06, "fidelidade_pontos": 1.5525662266505292e-06, "sem_correspondencia": 7.480683007565219e-05}, "confidence": 0.9993988148036472, "input_tokens": 444, "latency_ms": 145.84655400000202} +{"id": "g0013-conta_contestacao-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.07228367308037836, "suporte_chip_esim": 0.004077965784348061, "internet_problema_conexao": 0.0021827777911817073, "conta_pagamento_confirmacao": 0.0182761746849253, "cadastro_atualizacao": 0.0013239216536915259, "internet_pacote_adicional": 0.0008029990740213618, "conta_segunda_via": 0.0182761746849253, "conta_vencimento": 0.0013239216536915259, "recarga_saldo": 0.0031759229461886655, "conta_explicacao": 0.19648739502866677, "vas_cancelamento": 0.3670867814486948, "roaming_cobranca": 0.0067234289298419795, "conta_debito_automatico_digital": 0.04967979353977566, "plano_troca": 0.004077965784348061, "portabilidade": 0.001926294639748302, "sem_correspondencia": 0.2522948092755727}, "confidence": 0.3670867814486948, "input_tokens": 551, "latency_ms": 186.70185799999217} +{"id": "g0013-conta_contestacao-indireto_multiplo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9441788632176392, "roaming_cobranca": 0.0049545959568527255, "vas_cancelamento": 0.0038586432109993184, "sem_correspondencia": 0.04700789761450866}, "confidence": 0.9441788632176392, "input_tokens": 234, "latency_ms": 78.05730100000119} +{"id": "g0013-conta_contestacao-indireto_multiplo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.0002959110744724745, "roaming_cobranca": 1.8916962098404057e-05, "conta_contestacao": 0.9995485290876307, "vas_cancelamento": 1.1473717501303895e-05, "conta_debito_automatico_digital": 2.143572633853034e-05, "conta_vencimento": 4.2209447825386746e-06, "conta_segunda_via": 1.4732544895569165e-05, "sem_correspondencia": 8.477994228041688e-05}, "confidence": 0.9995485290876307, "input_tokens": 346, "latency_ms": 116.46074300000464} +{"id": "g0013-conta_contestacao-indireto_multiplo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 174, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0024663162147063656, "roaming_cobranca": 8.439270002880273e-05, "conta_contestacao": 0.9949829748705585, "sem_correspondencia": 0.0024663162147063656}, "confidence": 0.9949829748705585, "input_tokens": 243, "latency_ms": 78.19069999999329} +{"id": "g0014-conta_explicacao-curto_neutro-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.004049590883920947, "conta_vencimento": 0.0006210248757392215, "conta_explicacao": 0.9909022182661889, "conta_pagamento_confirmacao": 0.00015701967856659766, "conta_segunda_via": 0.0004836546595325276, "conta_debito_automatico_digital": 7.417084427700594e-05, "plano_consulta": 0.00013856937997985122, "sem_correspondencia": 0.00357375141179505}, "confidence": 0.9909022182661889, "input_tokens": 315, "latency_ms": 107.39296700000978} +{"id": "g0014-conta_explicacao-curto_neutro-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9930529154491395, "conta_pagamento_confirmacao": 0.00042775013572665573, "conta_contestacao": 0.00022895814869824173, "conta_vencimento": 3.7376390314754085e-05, "recarga_saldo": 0.00012255246574328427, "seguranca_fraude": 2.1296425251786093e-05, "conta_segunda_via": 2.910876204551295e-05, "recarga_realizar": 1.0708515114495793e-05, "conta_debito_automatico_digital": 2.910876204551295e-05, "plano_consulta": 8.422899579475715e-05, "plano_troca": 5.108746838632669e-05, "sem_correspondencia": 0.005904908481738889}, "confidence": 0.9930529154491395, "input_tokens": 423, "latency_ms": 142.09443300001112} +{"id": "g0014-conta_explicacao-curto_neutro-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"seguranca_fraude": 0.007530327927611504, "plano_consulta": 0.11779414773884836, "roaming_pacote": 0.0004813977585973421, "conta_pagamento_confirmacao": 0.00022739619972587767, "conta_explicacao": 0.8703875657680754, "beneficios_consulta": 0.0003308595183179578, "conta_segunda_via": 0.00025767365195265336, "roaming_duvida": 8.365438687966556e-05, "reclamacao_atendimento": 7.858602379641007e-05, "conta_vencimento": 3.951553435201079e-05, "conta_contestacao": 0.000618126957575497, "conta_debito_automatico_digital": 0.00012956644901288773, "marketplace_pedido": 9.479283908494684e-05, "plano_nova_linha": 8.904963129757486e-05, "suporte_configuracao": 0.0001770963384139751, "sem_correspondencia": 0.0016802432764581486}, "confidence": 0.8703875657680754, "input_tokens": 527, "latency_ms": 182.09995099999787} +{"id": "g0014-conta_explicacao-curto_neutro-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"troca_numero": 0.020662557339868787, "plano_consulta": 0.007601330047363812, "conta_explicacao": 0.6842499249321501, "bonus_nao_recebido": 0.0003339791337406362, "conta_debito_automatico_digital": 0.00022954027795983552, "atendimento_humano": 0.00013922321622160028, "plano_troca": 0.00026010321088671697, "conta_pagamento_confirmacao": 0.0004288376963663313, "desconto_retencao": 0.004610439728321036, "conta_contestacao": 0.009760300981447369, "conta_vencimento": 0.00022954027795983552, "marketplace_compra": 0.0006239551664776592, "conta_segunda_via": 0.00861343538442069, "fidelidade_pontos": 0.00861343538442069, "seguranca_fraude": 0.001921917216753941, "sem_correspondencia": 0.2517214800056407}, "confidence": 0.6842499249321501, "input_tokens": 518, "latency_ms": 182.16786600004298} +{"id": "g0014-conta_explicacao-curto_neutro-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.009655532673123622, "conta_contestacao": 0.003552071964001321, "conta_explicacao": 0.9848911082492215, "sem_correspondencia": 0.0019012871136536024}, "confidence": 0.9848911082492215, "input_tokens": 211, "latency_ms": 76.59208899997338} +{"id": "g0014-conta_explicacao-curto_neutro-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9935944461336539, "plano_consulta": 0.0013182816675072343, "conta_contestacao": 0.0010266787949633114, "sem_correspondencia": 0.00406059340387554}, "confidence": 0.9935944461336539, "input_tokens": 212, "latency_ms": 74.79693900000939} +{"id": "g0014-conta_explicacao-curto_neutro-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8864988399536671, "plano_consulta": 0.012645226813155601, "conta_contestacao": 0.01839869644904128, "sem_correspondencia": 0.08245723678413606}, "confidence": 0.8864988399536671, "input_tokens": 221, "latency_ms": 75.43206099995814} +{"id": "g0014-conta_explicacao-curto_neutro-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.19628263975927876, "plano_consulta": 0.006716422589809125, "conta_explicacao": 0.7763128996253285, "sem_correspondencia": 0.020688038025583746}, "confidence": 0.7763128996253285, "input_tokens": 211, "latency_ms": 74.52673599999571} +{"id": "g0014-conta_explicacao-curto_neutro-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.007489281133936766, "plano_consulta": 0.0031219968594330297, "conta_explicacao": 0.9809022546751273, "sem_correspondencia": 0.008486467331503014}, "confidence": 0.9809022546751273, "input_tokens": 214, "latency_ms": 75.46374700001479} +{"id": "g0014-conta_explicacao-curto_neutro-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.45666228053672964, "marketplace_pedido": 0.007381258300074916, "recarga_realizar": 0.0004718680561380475, "conta_contestacao": 0.31385908944112956, "conta_segunda_via": 0.0027154131785736306, "conta_debito_automatico_digital": 0.0001351924615686441, "conta_vencimento": 7.236331010423112e-05, "bonus_nao_recebido": 0.0001351924615686441, "plano_consulta": 0.000534696557864479, "negociacao_religacao": 0.0001351924615686441, "conta_pagamento_confirmacao": 0.00022289468702653311, "seguranca_perda_roubo": 0.0004164220979704409, "cadastro_atualizacao": 0.00032430985598761667, "roaming_duvida": 0.00022289468702653311, "internet_problema_conexao": 0.000998944682683237, "sem_correspondencia": 0.21571198722398516}, "confidence": 0.45666228053672964, "input_tokens": 519, "latency_ms": 183.07863299997962} +{"id": "g0014-conta_explicacao-curto_neutro-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.00504867457369338, "conta_explicacao": 0.962107074170712, "seguranca_perda_roubo": 0.0003657247594633515, "conta_segunda_via": 0.00022182327963055076, "atendimento_humano": 0.00022182327963055076, "conta_debito_automatico_digital": 0.00010478189791678941, "conta_pagamento_confirmacao": 0.00022182327963055076, "internet_consumo": 0.0001957583571951176, "conta_vencimento": 9.246970035850192e-05, "marketplace_compra": 0.0004695998866629539, "conta_contestacao": 0.008323857158491177, "sem_correspondencia": 0.022626589656615306}, "confidence": 0.962107074170712, "input_tokens": 411, "latency_ms": 142.23352400000522} +{"id": "g0014-conta_explicacao-curto_neutro-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.022852554688508903, "conta_explicacao": 0.9717153518210063, "plano_consulta": 0.0014609149443456917, "sem_correspondencia": 0.003971178546139151}, "confidence": 0.9717153518210063, "input_tokens": 210, "latency_ms": 74.31670800002621} +{"id": "g0018-conta_explicacao-emocional-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_pagamento_confirmacao": 0.004021675770479263, "plano_consulta": 0.0011522293996587098, "conta_debito_automatico_digital": 0.0005442746294836337, "conta_explicacao": 0.9840716152187682, "conta_contestacao": 0.005163933906972631, "conta_vencimento": 0.000480320674674685, "conta_segunda_via": 0.0005442746294836337, "sem_correspondencia": 0.004021675770479263}, "confidence": 0.9840716152187682, "input_tokens": 327, "latency_ms": 113.80292000001191} +{"id": "g0018-conta_explicacao-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"negociacao_religacao": 0.023972205742093224, "conta_vencimento": 0.002863071687678694, "troca_numero": 0.001193505846210096, "fidelidade_resgate": 0.0017365407595323211, "parceiros_ofertas": 0.0013524193033591838, "conta_pagamento_confirmacao": 0.0004975272575492479, "plano_consulta": 0.0015324918414991741, "marketplace_pedido": 0.0005637722422505107, "vas_consulta": 0.0036762568167785104, "portabilidade": 0.0009295032876287224, "vas_cancelamento": 0.00324428525391254, "conta_segunda_via": 0.004165744725008944, "conta_debito_automatico_digital": 0.004165744725008944, "suporte_configuracao": 0.0009295032876287224, "conta_contestacao": 0.6182513346534716, "sem_correspondencia": 0.3309260925703896}, "confidence": 0.6182513346534716, "input_tokens": 525, "latency_ms": 183.4920919999945} +{"id": "g0018-conta_explicacao-emocional-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.0058818551408931375, "conta_contestacao": 0.002163813582283143, "conta_explicacao": 0.989175939640198, "sem_correspondencia": 0.0027783916366257073}, "confidence": 0.989175939640198, "input_tokens": 221, "latency_ms": 76.76056899998684} +{"id": "g0018-conta_explicacao-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"fidelidade_pontos": 0.006873463093855615, "suporte_sem_sinal": 0.0010540797048680672, "conta_pagamento_confirmacao": 0.0015336769209063252, "internet_pacote_adicional": 0.0002351969733564215, "marketplace_compra": 0.00034220957697777914, "negociacao_divida": 0.0008209180995709261, "fidelidade_resgate": 0.00011109918351949311, "conta_debito_automatico_digital": 0.0001949851394203732, "cancelamento_linha": 0.0003877742527770234, "plano_consulta": 0.00026651308652482855, "troca_numero": 0.0002351969733564215, "conta_contestacao": 0.9002460083435525, "desconto_retencao": 0.018684009826611604, "conta_segunda_via": 0.016488580799844884, "conta_vencimento": 0.001737883630429296, "sem_correspondencia": 0.05078840439442856}, "confidence": 0.9002460083435525, "input_tokens": 513, "latency_ms": 181.44686600004434} +{"id": "g0018-conta_explicacao-emocional-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"beneficios_consulta": 0.01839975320040179, "conta_pagamento_confirmacao": 0.008691427990559246, "conta_explicacao": 0.3695689222842107, "troca_numero": 0.0015103437161350583, "conta_contestacao": 0.5377196090332277, "plano_consulta": 0.0003370032352603902, "conta_vencimento": 0.0002974043112782821, "seguranca_fraude": 0.023625750770097514, "conta_segunda_via": 0.0013328736513272966, "vas_consulta": 0.0007134358546447713, "negociacao_divida": 0.00011646520169451344, "reclamacao_atendimento": 0.00038187469471382687, "conta_debito_automatico_digital": 0.001038043043388941, "vas_contratacao": 0.00018038483312099785, "seguranca_perda_roubo": 0.001711443645537643, "sem_correspondencia": 0.03437526453440124}, "confidence": 0.5377196090332277, "input_tokens": 538, "latency_ms": 182.32975600000145} +{"id": "g0018-conta_explicacao-emocional-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_pagamento_confirmacao": 0.004415063019724279, "vas_contratacao": 0.0007672229115197183, "conta_explicacao": 0.9533881447225753, "roaming_cobranca": 0.00019398433084078637, "conta_vencimento": 0.00024908081123873346, "marketplace_pedido": 0.00013332335084031342, "conta_debito_automatico_digital": 7.596535544438566e-05, "conta_segunda_via": 9.754144717830967e-05, "plano_consulta": 0.0005975138042818798, "conta_contestacao": 0.0030344254786429914, "troca_numero": 8.086469994027417e-05, "sem_correspondencia": 0.036966870067772994}, "confidence": 0.9533881447225753, "input_tokens": 413, "latency_ms": 141.838000000007} +{"id": "g0018-conta_explicacao-emocional-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.40796873595430144, "conta_pagamento_confirmacao": 0.01087199855463609, "internet_consumo": 0.0004776822788488273, "plano_consulta": 0.00032830590892123855, "conta_segunda_via": 0.0007875649337745715, "cadastro_atualizacao": 0.00019912759952555456, "conta_contestacao": 0.40796873595430144, "recarga_realizar": 0.00017572948980040765, "troca_numero": 6.88166569788828e-05, "conta_vencimento": 7.325495003527178e-05, "plano_troca": 5.359446634351018e-05, "seguranca_perda_roubo": 0.00022564113136529267, "conta_debito_automatico_digital": 0.00017572948980040765, "parceiros_ofertas": 0.00013685826426529594, "suporte_sem_sinal": 0.00042155313150364106, "sem_correspondencia": 0.1700666712355982}, "confidence": 0.40796873595430144, "input_tokens": 518, "latency_ms": 180.72731600000225} +{"id": "g0018-conta_explicacao-emocional-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.019907727718446733, "vas_contratacao": 0.002694217969373354, "conta_explicacao": 0.747031971371429, "conta_vencimento": 0.00046818488105305827, "plano_consulta": 0.0007719063720123865, "conta_debito_automatico_digital": 0.00015199737681375087, "reclamacao_atendimento": 0.0001722355924067173, "plano_nova_linha": 0.00022115487830849518, "negociacao_religacao": 0.0008746845113582621, "conta_pagamento_confirmacao": 0.0016341258023736518, "conta_contestacao": 0.037192531831649514, "sem_correspondencia": 0.188879261694775}, "confidence": 0.747031971371429, "input_tokens": 424, "latency_ms": 142.4518909999506} +{"id": "g0018-conta_explicacao-emocional-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.08447045493620722, "conta_contestacao": 0.0019865546915311914, "conta_explicacao": 0.9081429748530323, "sem_correspondencia": 0.005400015519229301}, "confidence": 0.9081429748530323, "input_tokens": 219, "latency_ms": 76.43881199999214} +{"id": "g0018-conta_explicacao-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.037696874228506774, "plano_consulta": 0.025908657501184408, "conta_vencimento": 0.001876816854469435, "vas_cancelamento": 0.0010045876705918277, "conta_pagamento_confirmacao": 0.0007823736645207939, "internet_pacote_adicional": 0.00015405850891643365, "negociacao_religacao": 9.946764926557364e-05, "conta_segunda_via": 0.0003695671508650425, "recarga_realizar": 0.0006093132225832388, "conta_debito_automatico_digital": 0.0030943478691722644, "conta_contestacao": 0.8579769027946854, "sem_correspondencia": 0.07042703288523872}, "confidence": 0.8579769027946854, "input_tokens": 411, "latency_ms": 141.37276699995027} +{"id": "g0018-conta_explicacao-emocional-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.013798904036951122, "marketplace_compra": 0.001283498010663971, "recarga_realizar": 0.00028638711666964295, "conta_explicacao": 0.00028638711666964295, "plano_troca": 0.00060628153074729, "conta_contestacao": 0.003488909319251206, "plano_consulta": 0.0004721725309077195, "negociacao_divida": 0.0006870069786892791, "conta_vencimento": 0.0006870069786892791, "negociacao_religacao": 0.0018674785861956182, "conta_debito_automatico_digital": 0.0003245191182324746, "internet_problema_conexao": 0.0018674785861956182, "troca_numero": 0.00060628153074729, "conta_pagamento_confirmacao": 0.001283498010663971, "cadastro_atualizacao": 0.005076333105891938, "sem_correspondencia": 0.967377857442834}, "confidence": 0.967377857442834, "input_tokens": 519, "latency_ms": 183.16004299998667} +{"id": "g0018-conta_explicacao-emocional-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.017211845769361075, "recarga_saldo": 0.004931276375739717, "conta_explicacao": 0.5030038651626562, "conta_contestacao": 0.44389935299412353, "vas_consulta": 0.0018141151973690625, "fidelidade_resgate": 0.0001912063350685927, "conta_pagamento_confirmacao": 0.00010894608570183008, "conta_debito_automatico_digital": 0.00021666516279955305, "beneficios_consulta": 0.00040478381451665934, "plano_troca": 0.00040478381451665934, "portabilidade": 9.614458318058093e-05, "conta_vencimento": 0.0005889569748981459, "conta_segunda_via": 0.0038404819029676115, "suporte_configuracao": 0.0006673756850287516, "roaming_duvida": 0.000519752706103207, "sem_correspondencia": 0.022100447435969}, "confidence": 0.5030038651626562, "input_tokens": 530, "latency_ms": 182.9052969999907} +{"id": "g0019-conta_explicacao-longo_contexto-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 206, "length_bucket": "longo"}, "pred": "conta_explicacao", "probabilities": {"vas_contratacao": 0.001650360783684575, "marketplace_compra": 0.0004728362810755733, "conta_explicacao": 0.9687377358203867, "conta_pagamento_confirmacao": 0.00017394674684766495, "plano_consulta": 0.0003249753066066362, "cancelamento_linha": 0.00013546986265768488, "conta_contestacao": 0.022782527872149547, "roaming_cobranca": 0.0003249753066066362, "conta_debito_automatico_digital": 0.00010550403512038066, "conta_segunda_via": 0.00017394674684766495, "conta_vencimento": 3.425214531809356e-05, "sem_correspondencia": 0.005083469092698795}, "confidence": 0.9687377358203867, "input_tokens": 448, "latency_ms": 145.12659100000747} +{"id": "g0019-conta_explicacao-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 183, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.021531297551544676, "plano_consulta": 0.01152487308530724, "internet_consumo": 0.0037415784831368315, "bonus_nao_recebido": 0.0005063675837673389, "conta_debito_automatico_digital": 0.002269382065743577, "vas_contratacao": 0.0006501888477440221, "conta_segunda_via": 0.0009460191913480529, "internet_pacote_adicional": 0.0005063675837673389, "conta_pagamento_confirmacao": 0.0009460191913480529, "conta_vencimento": 0.004804281870879659, "conta_contestacao": 0.9155340687569821, "fidelidade_resgate": 0.00044686782424392213, "suporte_sem_sinal": 0.00034802101145058154, "negociacao_religacao": 0.00023919110996397484, "portabilidade": 0.0005063675837673389, "sem_correspondencia": 0.03549910825900529}, "confidence": 0.9155340687569821, "input_tokens": 558, "latency_ms": 187.598955999988} +{"id": "g0019-conta_explicacao-longo_contexto-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"roaming_pacote": 0.003026719005608795, "marketplace_compra": 0.0003190138361578241, "fidelidade_pontos": 0.0023572111317052336, "conta_vencimento": 0.00011735863177169842, "beneficios_consulta": 0.0005959963097668002, "conta_contestacao": 0.01197090588590466, "conta_debito_automatico_digital": 0.00017075580165916006, "recarga_saldo": 0.00010356862903008993, "cancelamento_linha": 0.000409621873901705, "plano_consulta": 0.028716710376102007, "conta_explicacao": 0.9509668428714871, "marketplace_pedido": 0.0002192547893772523, "bonus_nao_recebido": 0.00015069146606255825, "conta_segunda_via": 8.586140919596847e-05, "conta_pagamento_confirmacao": 0.000193491672502263, "sem_correspondencia": 0.0005959963097668002}, "confidence": 0.9509668428714871, "input_tokens": 553, "latency_ms": 185.21532400001206} +{"id": "g0019-conta_explicacao-longo_contexto-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.004068579032250418, "conta_explicacao": 0.9955484649710465, "plano_consulta": 0.00026009555568222534, "sem_correspondencia": 0.00012286044102087143}, "confidence": 0.9955484649710465, "input_tokens": 246, "latency_ms": 75.46626499998865} +{"id": "g0019-conta_explicacao-longo_contexto-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 164, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_debito_automatico_digital": 0.0006249329990463909, "conta_segunda_via": 0.0006249329990463909, "conta_pagamento_confirmacao": 0.00010859707163660461, "plano_consulta": 7.463760304393354e-05, "conta_contestacao": 0.0006249329990463909, "conta_explicacao": 0.9971379878876914, "conta_vencimento": 9.583657934906099e-05, "sem_correspondencia": 0.0007081418611398303}, "confidence": 0.9971379878876914, "input_tokens": 349, "latency_ms": 116.26136699999279} +{"id": "g0019-conta_explicacao-longo_contexto-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 188, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8141737203870508, "plano_consulta": 0.007981878293906303, "conta_vencimento": 0.00027312485581020495, "conta_segunda_via": 0.00014619320048501355, "conta_pagamento_confirmacao": 0.00014619320048501355, "conta_debito_automatico_digital": 6.094239281744784e-05, "conta_contestacao": 0.16032031118864526, "sem_correspondencia": 0.016897636480799994}, "confidence": 0.8141737203870508, "input_tokens": 354, "latency_ms": 116.65327299999717} +{"id": "g0019-conta_explicacao-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 190, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.6122362450712813, "conta_debito_automatico_digital": 0.02373897540850695, "plano_consulta": 0.00873308100726415, "seguranca_perda_roubo": 0.0015175819251044766, "conta_vencimento": 0.004125215370209394, "conta_segunda_via": 0.005296881384659793, "vas_contratacao": 0.0011818939916463766, "conta_pagamento_confirmacao": 0.0007168549424636743, "recarga_realizar": 0.001339261348323068, "fidelidade_pontos": 0.004674481415320271, "vas_cancelamento": 0.00873308100726415, "sem_correspondencia": 0.32770644712795666}, "confidence": 0.6122362450712813, "input_tokens": 452, "latency_ms": 152.1107099999881} +{"id": "g0019-conta_explicacao-longo_contexto-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.0016211790016897867, "fidelidade_pontos": 0.00302876111618095, "internet_pacote_adicional": 0.0003617339302763137, "conta_debito_automatico_digital": 0.0002486158520538315, "conta_segunda_via": 0.0003617339302763137, "recarga_realizar": 9.14606607199255e-05, "marketplace_pedido": 5.905144081994129e-05, "reclamacao_atendimento": 0.00010363850621125343, "conta_contestacao": 0.013573965591053082, "plano_consulta": 0.025359506341809005, "conta_pagamento_confirmacao": 0.00013307447612279978, "conta_explicacao": 0.9516084549405288, "bonus_nao_recebido": 0.0002486158520538315, "portabilidade": 0.00011743781299143849, "roaming_cobranca": 0.00040989824351438803, "sem_correspondencia": 0.0026728723036983505}, "confidence": 0.9516084549405288, "input_tokens": 555, "latency_ms": 186.64611100001594} +{"id": "g0019-conta_explicacao-longo_contexto-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 180, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.17998928731712074, "conta_pagamento_confirmacao": 0.003296618790341006, "conta_vencimento": 0.00039372496737426904, "conta_explicacao": 0.8066560217470777, "conta_segunda_via": 0.0009444970968521357, "conta_debito_automatico_digital": 0.00023880626420685048, "plano_consulta": 0.0005728664472503929, "sem_correspondencia": 0.007908177369776741}, "confidence": 0.8066560217470777, "input_tokens": 350, "latency_ms": 116.71571900001254} +{"id": "g0019-conta_explicacao-longo_contexto-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0031191045092057302, "recarga_nao_creditada": 0.000542019090598745, "conta_explicacao": 0.9799935052474344, "conta_debito_automatico_digital": 0.00022594717281130124, "conta_vencimento": 0.0004221248921979533, "conta_pagamento_confirmacao": 0.00022594717281130124, "conta_contestacao": 0.0027526000682117015, "internet_consumo": 0.0001067298871224527, "plano_consulta": 0.00013704388778544292, "cancelamento_linha": 9.4188794798768e-05, "atendimento_humano": 4.449163630592485e-05, "sem_correspondencia": 0.012336297640716195}, "confidence": 0.9799935052474344, "input_tokens": 441, "latency_ms": 145.3146160000074} +{"id": "g0019-conta_explicacao-longo_contexto-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.002799710029837167, "plano_consulta": 0.00029508726614291145, "conta_explicacao": 0.9967658133493542, "sem_correspondencia": 0.00013938935466569744}, "confidence": 0.9967658133493542, "input_tokens": 243, "latency_ms": 77.71831700000575} +{"id": "g0019-conta_explicacao-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.04719154987941469, "fidelidade_pontos": 0.007237058567118427, "conta_contestacao": 0.21149785330688645, "suporte_chip_esim": 0.0014250613260021537, "suporte_sem_sinal": 0.0008643433861910465, "plano_consulta": 0.1453602070651288, "conta_debito_automatico_digital": 0.0014250613260021537, "desconto_retencao": 0.004389497907093305, "vas_contratacao": 0.025259816402480692, "internet_problema_conexao": 0.0012576122061899971, "internet_pacote_adicional": 0.0004082869057195602, "vas_cancelamento": 0.07780571208349707, "seguranca_perda_roubo": 0.004389497907093305, "conta_segunda_via": 0.0063866817693053225, "conta_pagamento_confirmacao": 0.017360800997653324, "sem_correspondencia": 0.4477409589642236}, "confidence": 0.4477409589642236, "input_tokens": 557, "latency_ms": 187.3004509999987} +{"id": "g0025-conta_vencimento-emocional-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9998984893040633, "conta_segunda_via": 5.8288746198984095e-05, "conta_contestacao": 1.8923585272724817e-05, "sem_correspondencia": 2.4298364465036486e-05}, "confidence": 0.9998984893040633, "input_tokens": 245, "latency_ms": 79.3419290000088} +{"id": "g0025-conta_vencimento-emocional-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.00048745590654912334, "conta_vencimento": 0.9986901388965062, "suporte_chip_esim": 5.8218305818306494e-05, "portabilidade": 2.7500380425815596e-05, "beneficios_consulta": 3.116201353826217e-05, "internet_pacote_adicional": 8.928066358534298e-06, "conta_explicacao": 1.0769303710501892e-05, "cancelamento_linha": 1.7755580098134288e-05, "negociacao_religacao": 1.0769303710501892e-05, "conta_segunda_via": 8.928066358534298e-06, "vas_consulta": 6.531912884176424e-06, "fidelidade_resgate": 3.116201353826217e-05, "conta_debito_automatico_digital": 4.001281741829613e-05, "desconto_retencao": 0.0001396584554841564, "conta_contestacao": 9.598575914676694e-05, "sem_correspondencia": 0.00033502321845454655}, "confidence": 0.9986901388965062, "input_tokens": 536, "latency_ms": 184.25323899998602} +{"id": "g0025-conta_vencimento-emocional-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 145, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0010315785305656708, "conta_explicacao": 4.824756991248628e-05, "conta_contestacao": 3.999864033889571e-05, "conta_debito_automatico_digital": 6.594660912582154e-05, "conta_vencimento": 0.9983362895474955, "negociacao_divida": 1.7749289057285546e-05, "internet_pacote_adicional": 1.011324005602582e-05, "portabilidade": 3.7204531002434245e-06, "conta_pagamento_confirmacao": 1.011324005602582e-05, "suporte_configuracao": 3.960401709872897e-06, "vas_contratacao": 2.256568873320557e-06, "sem_correspondencia": 0.0004300259097085934}, "confidence": 0.9983362895474955, "input_tokens": 454, "latency_ms": 152.85327899999857} +{"id": "g0025-conta_vencimento-emocional-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9906871594935447, "cadastro_atualizacao": 0.0007972386599510431, "seguranca_perda_roubo": 0.00017788798987139584, "conta_explicacao": 0.0001301456335918151, "vas_cancelamento": 0.0001222605082642874, "desconto_retencao": 0.000703560648027489, "reclamacao_atendimento": 5.096576240197182e-05, "parceiros_ofertas": 3.728734831446372e-05, "conta_debito_automatico_digital": 0.00022841270031836376, "conta_pagamento_confirmacao": 8.402833654957978e-05, "conta_contestacao": 0.0001222605082642874, "marketplace_compra": 0.00029328771270305926, "suporte_chip_esim": 0.00022841270031836376, "suporte_configuracao": 6.966193775186403e-05, "conta_segunda_via": 0.0003765888775129403, "sem_correspondencia": 0.005890841182614554}, "confidence": 0.9906871594935447, "input_tokens": 553, "latency_ms": 186.12456600004634} +{"id": "g0025-conta_vencimento-emocional-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 137, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.0005525582530924964, "plano_nova_linha": 4.002718560129086e-05, "conta_vencimento": 0.9990487580489814, "conta_debito_automatico_digital": 2.4277715289190964e-05, "conta_contestacao": 3.117320349042978e-05, "conta_segunda_via": 7.404284826876276e-06, "fidelidade_pontos": 9.507289910104533e-06, "desconto_retencao": 8.390153897641026e-06, "conta_pagamento_confirmacao": 8.390153897641026e-06, "conta_explicacao": 3.7231082232444934e-06, "marketplace_pedido": 4.780565587725067e-06, "sem_correspondencia": 0.0002610100372018996}, "confidence": 0.9990487580489814, "input_tokens": 431, "latency_ms": 144.94991899999832} +{"id": "g0025-conta_vencimento-emocional-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 128, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9999020204292708, "conta_contestacao": 7.484449593753991e-05, "conta_segunda_via": 1.4737755074874477e-05, "sem_correspondencia": 8.397319716754476e-06}, "confidence": 0.9999020204292708, "input_tokens": 235, "latency_ms": 78.02786600001355} +{"id": "g0025-conta_vencimento-emocional-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.2597631460097317, "recarga_saldo": 0.012932845509837936, "conta_contestacao": 0.0010615926058781427, "marketplace_compra": 0.0010615926058781427, "troca_numero": 0.0007296212164638174, "bonus_nao_recebido": 0.0006438884635893235, "marketplace_pedido": 0.00039053809460218633, "conta_explicacao": 0.06567840884206991, "internet_pacote_adicional": 0.0015446081273748614, "atendimento_humano": 0.0009368521864941701, "conta_pagamento_confirmacao": 0.0032699354313126543, "conta_debito_automatico_digital": 0.03102428357424354, "fidelidade_resgate": 0.0028857078897850403, "conta_segunda_via": 0.12270342180977784, "parceiros_ofertas": 0.010072110210403287, "sem_correspondencia": 0.4853014474225574}, "confidence": 0.4853014474225574, "input_tokens": 532, "latency_ms": 184.0737699999977} +{"id": "g0025-conta_vencimento-emocional-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.003164190845263308, "desconto_retencao": 0.00010827265670391044, "conta_vencimento": 0.9941592109432277, "conta_debito_automatico_digital": 7.441463613881313e-05, "conta_segunda_via": 0.00017851143214294996, "conta_contestacao": 4.51347583495499e-05, "conta_pagamento_confirmacao": 9.55502841758062e-05, "sem_correspondencia": 0.0021747144439980158}, "confidence": 0.9941592109432277, "input_tokens": 331, "latency_ms": 114.96424499995328} +{"id": "g0025-conta_vencimento-emocional-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"beneficios_consulta": 0.0009097123429453464, "conta_explicacao": 7.467373641881251e-05, "reclamacao_atendimento": 5.8155964397838865e-05, "plano_consulta": 1.145158837269392e-05, "conta_pagamento_confirmacao": 4.5291910613309655e-05, "conta_contestacao": 2.7470932423936327e-05, "conta_segunda_via": 2.580655276671204e-05, "conta_debito_automatico_digital": 8.378161029726512e-06, "portabilidade": 2.27742028830093e-05, "seguranca_perda_roubo": 2.7470932423936327e-05, "conta_vencimento": 0.9976207199055083, "sem_correspondencia": 0.00116809377021638}, "confidence": 0.9976207199055083, "input_tokens": 447, "latency_ms": 147.5466739999547} +{"id": "g0025-conta_vencimento-emocional-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0006260711971709213, "conta_vencimento": 0.9989540875166815, "conta_contestacao": 8.472952279541183e-05, "sem_correspondencia": 0.00033511176335230175}, "confidence": 0.9989540875166815, "input_tokens": 231, "latency_ms": 78.21190099997466} +{"id": "g0025-conta_vencimento-emocional-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0021817582741771487, "conta_debito_automatico_digital": 0.00015804603928886045, "internet_consumo": 2.7464283493949266e-05, "conta_segunda_via": 1.5648677028393278e-05, "conta_explicacao": 0.00012308637915949856, "conta_contestacao": 1.887590759506719e-05, "conta_vencimento": 0.9973792606707823, "sem_correspondencia": 9.585976847484132e-05}, "confidence": 0.9973792606707823, "input_tokens": 340, "latency_ms": 116.01999900000237} +{"id": "g0025-conta_vencimento-emocional-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9961163956024781, "conta_pagamento_confirmacao": 0.00013929853903033636, "conta_segunda_via": 4.522361439561209e-05, "roaming_pacote": 1.562886293323048e-05, "conta_contestacao": 2.9198559994270147e-05, "conta_debito_automatico_digital": 3.7491693163324744e-05, "conta_explicacao": 2.4206456444187292e-05, "sem_correspondencia": 0.0035925566715607595}, "confidence": 0.9961163956024781, "input_tokens": 340, "latency_ms": 116.56111100000999} +{"id": "g0026-conta_vencimento-longo_contexto-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9998939641096207, "conta_segunda_via": 6.604950366804064e-05, "conta_contestacao": 1.5688132212081482e-05, "sem_correspondencia": 2.429825449904992e-05}, "confidence": 0.9998939641096207, "input_tokens": 236, "latency_ms": 78.22471100001849} +{"id": "g0026-conta_vencimento-longo_contexto-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0004877501901104691, "conta_vencimento": 0.999293061308168, "cadastro_atualizacao": 2.751698276826615e-05, "conta_contestacao": 1.3836407866366458e-05, "conta_explicacao": 5.1408491817545355e-05, "conta_debito_automatico_digital": 1.8912127241305252e-05, "conta_segunda_via": 1.147078501223814e-05, "sem_correspondencia": 9.60437070158166e-05}, "confidence": 0.999293061308168, "input_tokens": 339, "latency_ms": 117.12491000002956} +{"id": "g0026-conta_vencimento-longo_contexto-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.994302776601939, "recarga_nao_creditada": 0.0008001482663901393, "negociacao_divida": 0.0003779632782764092, "recarga_realizar": 8.433500681204073e-05, "conta_debito_automatico_digital": 0.00020230916425795141, "conta_contestacao": 5.7962546008679206e-05, "plano_consulta": 3.3026063193421326e-05, "seguranca_perda_roubo": 2.2698459153511614e-05, "conta_explicacao": 0.00013904491959565178, "roaming_pacote": 6.99161763291242e-05, "seguranca_fraude": 3.9837036443193676e-05, "conta_segunda_via": 0.0008001482663901393, "parceiros_ofertas": 0.00022924631652014013, "internet_problema_conexao": 4.24063045534885e-05, "conta_pagamento_confirmacao": 0.0003335514223696506, "sem_correspondencia": 0.0024646301717674603}, "confidence": 0.994302776601939, "input_tokens": 533, "latency_ms": 184.88309299999628} +{"id": "g0026-conta_vencimento-longo_contexto-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0007095004969730488, "conta_pagamento_confirmacao": 3.117327624127942e-05, "conta_contestacao": 3.31837798251577e-05, "conta_debito_automatico_digital": 3.117327624127942e-05, "conta_vencimento": 0.9990510895913911, "conta_segunda_via": 3.117327624127942e-05, "suporte_chip_esim": 1.6685852372524322e-05, "sem_correspondencia": 9.602045071436503e-05}, "confidence": 0.9990510895913911, "input_tokens": 344, "latency_ms": 116.35984100001906} +{"id": "g0026-conta_vencimento-longo_contexto-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0013245108697894467, "seguranca_fraude": 5.819494616942054e-05, "conta_debito_automatico_digital": 0.00010872247292400572, "beneficios_consulta": 1.2198323391755705e-05, "plano_troca": 3.9996762582060495e-05, "cancelamento_linha": 7.875829522777957e-06, "conta_vencimento": 0.9982894221346119, "conta_pagamento_confirmacao": 5.762079969783725e-06, "portabilidade": 5.085017725778877e-06, "suporte_sem_sinal": 2.897355763601102e-06, "conta_contestacao": 1.9913215531662684e-06, "roaming_cobranca": 5.762079969783725e-06, "conta_segunda_via": 1.6673131230559532e-05, "negociacao_divida": 5.085017725778877e-06, "cadastro_atualizacao": 3.1149510019229773e-05, "sem_correspondencia": 8.467314705067527e-05}, "confidence": 0.9982894221346119, "input_tokens": 542, "latency_ms": 184.62249799995334} +{"id": "g0026-conta_vencimento-longo_contexto-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0021816171748051754, "vas_consulta": 6.587913030830714e-05, "suporte_sem_sinal": 3.526255739841318e-05, "troca_numero": 1.380901588823219e-05, "fidelidade_pontos": 5.130671827217272e-05, "cadastro_atualizacao": 1.144807626476027e-05, "conta_vencimento": 0.9973147578388392, "internet_pacote_adicional": 4.77226819316156e-06, "conta_segunda_via": 6.52291723187014e-06, "conta_debito_automatico_digital": 3.956349291897101e-06, "recarga_saldo": 1.2066183610308168e-06, "seguranca_fraude": 4.77226819316156e-06, "conta_contestacao": 1.2186413749106373e-05, "internet_problema_conexao": 4.483131079905233e-06, "conta_pagamento_confirmacao": 2.746250731498455e-05, "sem_correspondencia": 0.0002605570148086371}, "confidence": 0.9973147578388392, "input_tokens": 533, "latency_ms": 183.16141999997626} +{"id": "g0026-conta_vencimento-longo_contexto-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"suporte_sem_sinal": 0.0006254582898024875, "conta_segunda_via": 0.00015814062118638892, "conta_explicacao": 3.314807497181527e-05, "conta_debito_automatico_digital": 3.528594213129113e-05, "conta_pagamento_confirmacao": 7.470034007813721e-05, "conta_vencimento": 0.9979761375267557, "conta_contestacao": 6.5922818740972e-05, "sem_correspondencia": 0.0010312063863330862}, "confidence": 0.9979761375267557, "input_tokens": 335, "latency_ms": 115.03287900001169} +{"id": "g0026-conta_vencimento-longo_contexto-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.99993090671923, "conta_segunda_via": 4.539679293239083e-05, "conta_contestacao": 1.1478106775857471e-05, "sem_correspondencia": 1.2218381061767814e-05}, "confidence": 0.99993090671923, "input_tokens": 226, "latency_ms": 76.50831499995547} +{"id": "g0026-conta_vencimento-longo_contexto-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_debito_automatico_digital": 0.00048726720278369196, "seguranca_fraude": 5.1357585327829835e-05, "conta_contestacao": 3.529751778040998e-05, "reclamacao_atendimento": 3.529751778040998e-05, "conta_explicacao": 0.00010872400899220262, "conta_pagamento_confirmacao": 1.8893399790316707e-05, "conta_segunda_via": 1.8893399790316707e-05, "internet_consumo": 7.398761664942276e-06, "conta_vencimento": 0.9983035263082146, "plano_consulta": 2.011191938691198e-05, "internet_problema_conexao": 2.897396698431997e-06, "sem_correspondencia": 0.0009103349817899394}, "confidence": 0.9983035263082146, "input_tokens": 452, "latency_ms": 154.04002700000774} +{"id": "g0026-conta_vencimento-longo_contexto-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0007091520378856239, "conta_explicacao": 9.597329190507201e-05, "conta_contestacao": 4.000762029874336e-05, "conta_pagamento_confirmacao": 2.141453599275072e-05, "fidelidade_resgate": 0.00037958173283581215, "conta_debito_automatico_digital": 8.469613283707327e-05, "conta_vencimento": 0.9985604226609869, "sem_correspondencia": 0.0001087519872579633}, "confidence": 0.9985604226609869, "input_tokens": 337, "latency_ms": 115.65623600000663} +{"id": "g0026-conta_vencimento-longo_contexto-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9983698125971588, "conta_contestacao": 0.0002301840118006917, "seguranca_perda_roubo": 5.8199632504401884e-05, "portabilidade": 2.7491559776898227e-05, "atendimento_humano": 2.2791303559245702e-05, "desconto_retencao": 7.954946586938823e-05, "internet_problema_conexao": 1.21993057009318e-05, "beneficios_consulta": 1.076584949475491e-05, "conta_explicacao": 3.316115100665975e-05, "suporte_sem_sinal": 1.8894654291903283e-05, "conta_debito_automatico_digital": 0.0003795092764308897, "bonus_nao_recebido": 3.316115100665975e-05, "conta_segunda_via": 0.0002608326568926699, "conta_pagamento_confirmacao": 2.9264613049517268e-05, "marketplace_pedido": 5.4673495025578895e-05, "sem_correspondencia": 0.0003795092764308897}, "confidence": 0.9983698125971588, "input_tokens": 535, "latency_ms": 185.27772200002346} +{"id": "g0026-conta_vencimento-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.23774209026786403, "conta_contestacao": 0.019515059152480443, "conta_segunda_via": 0.010445658439589276, "sem_correspondencia": 0.7322971921400663}, "confidence": 0.7322971921400663, "input_tokens": 239, "latency_ms": 78.43098399996506} +{"id": "g0027-conta_vencimento-indireto_multiplo-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.898326827310153, "suporte_chip_esim": 0.003671256420257175, "conta_contestacao": 0.00038694757986287224, "conta_pagamento_confirmacao": 0.00038694757986287224, "conta_segunda_via": 0.0010518325749074508, "conta_explicacao": 0.0003013550782047899, "conta_debito_automatico_digital": 0.0011918824551416746, "sem_correspondencia": 0.09468295100160994}, "confidence": 0.898326827310153, "input_tokens": 350, "latency_ms": 116.92562199999657} +{"id": "g0027-conta_vencimento-indireto_multiplo-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0006255261209907852, "reclamacao_atendimento": 5.134631078074136e-05, "portabilidade": 4.531296022315027e-05, "conta_contestacao": 2.2784787291541128e-05, "cadastro_atualizacao": 0.00015815777159662107, "seguranca_fraude": 1.1456910547537868e-05, "conta_debito_automatico_digital": 2.0107504210833898e-05, "bonus_nao_recebido": 6.527950854465632e-06, "marketplace_pedido": 1.0762771427842563e-05, "conta_explicacao": 7.874211787389983e-06, "negociacao_divida": 2.2784787291541128e-05, "conta_segunda_via": 0.00023011819982823008, "beneficios_consulta": 0.00042991739656067117, "fidelidade_pontos": 1.219581779417164e-05, "conta_vencimento": 0.9980843684166566, "sem_correspondencia": 0.0002607580821578817}, "confidence": 0.9980843684166566, "input_tokens": 548, "latency_ms": 185.19597499999918} +{"id": "g0027-conta_vencimento-indireto_multiplo-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 171, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.008385265685883544, "conta_segunda_via": 0.001285922141244587, "conta_debito_automatico_digital": 0.0003251320344286555, "conta_vencimento": 0.9692049348732269, "conta_explicacao": 0.0003684228618553012, "recarga_nao_creditada": 4.4001835968698204e-05, "seguranca_perda_roubo": 2.3552485578063687e-05, "conta_contestacao": 4.4001835968698204e-05, "suporte_configuracao": 0.00013553519653411168, "internet_problema_conexao": 2.6688462598661606e-05, "conta_pagamento_confirmacao": 4.133589949677095e-05, "sem_correspondencia": 0.020115206687216104}, "confidence": 0.9692049348732269, "input_tokens": 435, "latency_ms": 145.15811199999007} +{"id": "g0027-conta_vencimento-indireto_multiplo-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.003592289439999238, "plano_consulta": 6.579507616683917e-05, "conta_contestacao": 9.573127094690163e-05, "conta_pagamento_confirmacao": 2.5765722034562776e-05, "conta_vencimento": 0.9960422996969184, "conta_debito_automatico_digital": 3.7488904351727853e-05, "conta_segunda_via": 1.7708504514663313e-05, "sem_correspondencia": 0.00012292138506764247}, "confidence": 0.9960422996969184, "input_tokens": 344, "latency_ms": 116.35606599998027} +{"id": "g0027-conta_vencimento-indireto_multiplo-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.0009109113800541057, "bonus_nao_recebido": 1.077195087894558e-05, "conta_vencimento": 0.9989356237571599, "conta_pagamento_confirmacao": 8.389203779729526e-06, "conta_contestacao": 1.2206219474989028e-05, "conta_explicacao": 2.121122892790465e-06, "marketplace_compra": 6.137672599668363e-06, "conta_segunda_via": 3.2852594034803523e-06, "recarga_nao_creditada": 5.088309302983067e-06, "suporte_sem_sinal": 1.0665675712521165e-06, "conta_debito_automatico_digital": 8.389203779729526e-06, "sem_correspondencia": 9.600935310228044e-05}, "confidence": 0.9989356237571599, "input_tokens": 432, "latency_ms": 145.66907400001128} +{"id": "g0027-conta_vencimento-indireto_multiplo-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"marketplace_pedido": 0.012392675983094781, "conta_segunda_via": 0.00020030895118564572, "conta_explicacao": 0.0002269797781714529, "conta_contestacao": 5.738947536872117e-05, "seguranca_fraude": 0.00010721765535676942, "troca_numero": 1.5446167750974736e-05, "conta_debito_automatico_digital": 2.2474041466420774e-05, "conta_pagamento_confirmacao": 9.368574316030711e-06, "recarga_nao_creditada": 3.705343020428463e-05, "plano_nova_linha": 1.8631634778856566e-05, "conta_vencimento": 0.984472191720212, "sem_correspondencia": 0.002440262588093976}, "confidence": 0.984472191720212, "input_tokens": 438, "latency_ms": 146.6103520000388} +{"id": "g0027-conta_vencimento-indireto_multiplo-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.006684070909906535, "internet_pacote_adicional": 0.00015719428094272545, "plano_consulta": 9.53431509232443e-05, "beneficios_consulta": 3.50747850811676e-05, "suporte_chip_esim": 0.00010803794397919124, "vas_consulta": 1.2903292334868379e-05, "conta_debito_automatico_digital": 2.7316270087274557e-05, "recarga_realizar": 1.1387115518664897e-05, "conta_pagamento_confirmacao": 1.8774179567542337e-05, "reclamacao_atendimento": 7.826242412332684e-06, "conta_contestacao": 1.8774179567542337e-05, "negociacao_divida": 0.00017812445628120145, "conta_vencimento": 0.9920040794048626, "conta_segunda_via": 9.53431509232443e-05, "suporte_sem_sinal": 6.15581648985848e-05, "sem_correspondencia": 0.0004841924727133375}, "confidence": 0.9920040794048626, "input_tokens": 549, "latency_ms": 187.98293800000465} +{"id": "g0027-conta_vencimento-indireto_multiplo-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_contestacao": 0.001323725061771618, "suporte_configuracao": 7.46794577495539e-05, "conta_pagamento_confirmacao": 3.997303323604979e-05, "conta_vencimento": 0.9976971553213152, "conta_segunda_via": 5.1326390657191766e-05, "vas_contratacao": 1.0758595943113114e-05, "conta_explicacao": 1.1452465767180072e-05, "bonus_nao_recebido": 1.0758595943113114e-05, "conta_debito_automatico_digital": 5.8160420174700465e-05, "fidelidade_pontos": 6.94627161710408e-06, "internet_problema_conexao": 6.525418294958058e-06, "sem_correspondencia": 0.0007085389675302648}, "confidence": 0.9976971553213152, "input_tokens": 438, "latency_ms": 147.39366999998538} +{"id": "g0027-conta_vencimento-indireto_multiplo-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.8787598514586551, "conta_segunda_via": 0.011061954007101723, "conta_contestacao": 0.005225297080914295, "sem_correspondencia": 0.10495289745332881}, "confidence": 0.8787598514586551, "input_tokens": 234, "latency_ms": 77.43423099998381} +{"id": "g0027-conta_vencimento-indireto_multiplo-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 168, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"vas_cancelamento": 0.17142731996795496, "recarga_nao_creditada": 0.00277086455856582, "seguranca_perda_roubo": 0.0011550681961393465, "marketplace_compra": 0.0008995680156541981, "vas_consulta": 0.0007938659874790006, "cadastro_atualizacao": 0.0003108823875241099, "seguranca_fraude": 0.00029204697583878994, "conta_vencimento": 0.6780082028779166, "conta_pagamento_confirmacao": 0.001019344105366949, "roaming_pacote": 0.00012959505994577716, "conta_contestacao": 0.00012174329218915853, "negociacao_religacao": 0.0008995680156541981, "conta_segunda_via": 0.09175843217322961, "conta_debito_automatico_digital": 0.0003991808871815251, "conta_explicacao": 0.0008995680156541981, "sem_correspondencia": 0.04911474948370575}, "confidence": 0.6780082028779166, "input_tokens": 542, "latency_ms": 184.88824400003523} +{"id": "g0027-conta_vencimento-indireto_multiplo-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.0005523586472871506, "conta_pagamento_confirmacao": 3.53111069400977e-05, "conta_segunda_via": 2.4268945222170644e-05, "conta_contestacao": 1.2990230288268182e-05, "conta_debito_automatico_digital": 0.0006259043467115193, "seguranca_fraude": 8.387123043579321e-06, "conta_vencimento": 0.9986878622867447, "conta_explicacao": 2.7229001901360986e-06, "marketplace_pedido": 3.284444575496302e-06, "suporte_sem_sinal": 1.4574634454868782e-06, "parceiros_ofertas": 9.9999947316963e-07, "cadastro_atualizacao": 2.257363543521774e-06, "internet_consumo": 3.284444575496302e-06, "marketplace_compra": 1.6515224486549029e-06, "negociacao_divida": 1.2990230288268182e-05, "sem_correspondencia": 2.4268945222170644e-05}, "confidence": 0.9986878622867447, "input_tokens": 538, "latency_ms": 184.08413899999232} +{"id": "g0027-conta_vencimento-indireto_multiplo-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 187, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.005214040821461203, "conta_vencimento": 0.9936203029368311, "conta_contestacao": 0.0002595918068509224, "sem_correspondencia": 0.0009060644348569115}, "confidence": 0.9936203029368311, "input_tokens": 239, "latency_ms": 78.6088639999889} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"recarga_realizar": 0.0004874518154516991, "suporte_configuracao": 0.00013965728336511992, "conta_explicacao": 4.001248160056969e-05, "bonus_nao_recebido": 2.583399978413096e-05, "vas_cancelamento": 7.475315699709551e-05, "conta_pagamento_confirmacao": 1.8900558000274383e-05, "conta_vencimento": 1.1463767912843313e-05, "suporte_sem_sinal": 9.50379740380926e-06, "recarga_nao_creditada": 3.317151233752978e-05, "reclamacao_atendimento": 2.583399978413096e-05, "cancelamento_linha": 1.220311742154206e-05, "conta_debito_automatico_digital": 0.9986817571360228, "conta_contestacao": 2.279842479086668e-05, "seguranca_fraude": 1.5669112932084984e-05, "conta_segunda_via": 6.596942950835676e-05, "sem_correspondencia": 0.00033502040668714837}, "confidence": 0.9986817571360228, "input_tokens": 550, "latency_ms": 187.7112299999908} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_vencimento": 0.010820971448332486, "recarga_realizar": 0.001292380739603773, "conta_explicacao": 0.0014644592358553762, "conta_contestacao": 0.0003267650238272573, "conta_pagamento_confirmacao": 0.0014644592358553762, "conta_segunda_via": 0.002130775615227904, "conta_debito_automatico_digital": 0.9740728076637432, "sem_correspondencia": 0.008427381037554655}, "confidence": 0.9740728076637432, "input_tokens": 332, "latency_ms": 115.2803090000134} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 121, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 0.000909266676597833, "conta_pagamento_confirmacao": 0.0007081375997551262, "conta_segunda_via": 5.812747390143053e-05, "conta_explicacao": 2.0088317450993818e-05, "internet_pacote_adicional": 7.463715389729016e-05, "conta_debito_automatico_digital": 0.9971319874112293, "plano_consulta": 1.5644797361420957e-05, "conta_contestacao": 0.00010859641813209458, "negociacao_religacao": 1.4696927006388643e-05, "suporte_sem_sinal": 6.942336745894126e-06, "marketplace_pedido": 4.771393615209637e-06, "conta_vencimento": 2.0088317450993818e-05, "reclamacao_atendimento": 4.2526968377474595e-05, "seguranca_fraude": 2.7457474466362038e-05, "cadastro_atualizacao": 5.4605708291353225e-05, "sem_correspondencia": 0.0008024250257209765}, "confidence": 0.9971319874112293, "input_tokens": 546, "latency_ms": 187.37714500002767} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9993197499636599, "conta_contestacao": 0.00026108083615856894, "conta_segunda_via": 0.00012332585456296488, "sem_correspondencia": 0.0002958433456184759}, "confidence": 0.9993197499636599, "input_tokens": 236, "latency_ms": 78.49496599999384} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.02835149669069397, "reclamacao_atendimento": 0.001411537904070849, "suporte_sem_sinal": 0.000755541794941664, "desconto_retencao": 0.0002452885079201676, "conta_explicacao": 0.0005192757753418929, "plano_consulta": 0.0002452885079201676, "conta_debito_automatico_digital": 0.9388726266177003, "roaming_cobranca": 7.48087682784973e-05, "conta_contestacao": 6.201864719808453e-05, "conta_vencimento": 7.027633413380675e-05, "roaming_pacote": 1.7768639917031006e-05, "suporte_chip_esim": 0.00010884611558337601, "plano_troca": 0.00021646634847914486, "portabilidade": 0.00010884611558337601, "conta_pagamento_confirmacao": 0.0005884165415437428, "sem_correspondencia": 0.02835149669069397}, "confidence": 0.9388726266177003, "input_tokens": 548, "latency_ms": 186.2337790000197} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"desconto_retencao": 0.011929703899353125, "seguranca_perda_roubo": 0.0009792497281619213, "portabilidade": 0.0006730278394246625, "plano_nova_linha": 0.0004082120194512088, "vas_cancelamento": 0.00234909797951163, "conta_pagamento_confirmacao": 0.00014107429901310983, "conta_vencimento": 0.00011695470170875655, "conta_contestacao": 0.00017016808688547345, "conta_explicacao": 0.00021850014867007587, "fidelidade_resgate": 0.0003602458427634944, "cancelamento_linha": 0.0012573815402444684, "atendimento_humano": 0.00266187674158601, "conta_segunda_via": 0.028617871948501156, "suporte_sem_sinal": 0.0005939449836454671, "conta_debito_automatico_digital": 0.8363368110380408, "sem_correspondencia": 0.11318587920303869}, "confidence": 0.8363368110380408, "input_tokens": 519, "latency_ms": 183.35963700002367} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 0.0003350927148756414, "fidelidade_resgate": 2.4274034849539163e-05, "bonus_nao_recebido": 7.476929113477402e-05, "suporte_chip_esim": 1.220575124711539e-05, "vas_contratacao": 2.7506085039445535e-05, "reclamacao_atendimento": 4.490244947866445e-06, "conta_vencimento": 6.9546274235443935e-06, "vas_cancelamento": 2.899120033890257e-06, "conta_pagamento_confirmacao": 5.416269283426241e-06, "fidelidade_pontos": 2.899120033890257e-06, "roaming_pacote": 5.088114116565995e-06, "conta_segunda_via": 6.59836678348839e-05, "conta_contestacao": 8.472470658627233e-05, "cadastro_atualizacao": 2.012388170599376e-05, "conta_debito_automatico_digital": 0.9988973048080398, "sem_correspondencia": 0.000430267562847222}, "confidence": 0.9988973048080398, "input_tokens": 546, "latency_ms": 187.45843700003206} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_vencimento": 0.01689132489702322, "internet_problema_conexao": 0.0010798262736143043, "bonus_nao_recebido": 0.0009529433417940894, "negociacao_divida": 0.0006549477421103186, "conta_contestacao": 0.0037689640293919503, "conta_segunda_via": 0.00024094180936404196, "internet_consumo": 8.326726122537717e-05, "vas_contratacao": 0.00015556372417076378, "plano_consulta": 0.0005779893537671306, "conta_debito_automatico_digital": 0.6338422905596721, "conta_explicacao": 0.0001655967223884043, "conta_pagamento_confirmacao": 0.0008409695474718974, "portabilidade": 0.0005779893537671306, "marketplace_compra": 0.00024094180936404196, "vas_cancelamento": 0.2642247774003569, "sem_correspondencia": 0.07570166617451819}, "confidence": 0.6338422905596721, "input_tokens": 543, "latency_ms": 186.15669700000126} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_problema_conexao": 0.008277508641511463, "conta_explicacao": 0.012043704007827151, "fidelidade_pontos": 0.00041211288865051587, "vas_consulta": 0.00019466834455198582, "conta_pagamento_confirmacao": 0.00032095384039484043, "conta_debito_automatico_digital": 0.9567499139967156, "conta_contestacao": 0.00017179421109839827, "conta_vencimento": 9.788539087206585e-05, "seguranca_perda_roubo": 5.577341451097619e-05, "plano_troca": 7.161448180755434e-05, "atendimento_humano": 3.8332469834958765e-05, "bonus_nao_recebido": 0.0003636883477492705, "conta_segunda_via": 0.003045125253331022, "vas_cancelamento": 0.0020928819391900547, "roaming_cobranca": 0.0005996207148400073, "sem_correspondencia": 0.01546442205711408}, "confidence": 0.9567499139967156, "input_tokens": 534, "latency_ms": 186.73638500001744} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 125, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.06982540770540048, "conta_explicacao": 0.012133836450002537, "conta_vencimento": 0.002389294062023711, "suporte_configuracao": 0.002108544609099691, "conta_segunda_via": 0.6624850229748729, "conta_pagamento_confirmacao": 0.0016421361927078286, "conta_debito_automatico_digital": 0.1478203892723196, "sem_correspondencia": 0.1015953687335733}, "confidence": 0.6624850229748729, "input_tokens": 338, "latency_ms": 116.02594199996474} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.020192146868284418, "conta_explicacao": 0.003508868988032339, "parceiros_ofertas": 0.0021282366221564548, "conta_segunda_via": 0.0016574723478966888, "conta_debito_automatico_digital": 0.6686720695595321, "internet_pacote_adicional": 0.0006097500011013522, "conta_pagamento_confirmacao": 0.0002880255060540757, "beneficios_consulta": 0.16906677579335538, "roaming_cobranca": 0.0004190746384997429, "conta_vencimento": 0.001005307796625226, "plano_troca": 0.0007829344992395146, "sem_correspondencia": 0.13166933737922282}, "confidence": 0.6686720695595321, "input_tokens": 429, "latency_ms": 144.89264899998489} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.006408241587107685, "suporte_sem_sinal": 0.0005260205018593453, "bonus_nao_recebido": 0.00017077385380971386, "recarga_saldo": 0.00013299881107512677, "conta_explicacao": 0.00024847449113439747, "seguranca_perda_roubo": 0.000150707397029507, "seguranca_fraude": 0.00011737103882123316, "beneficios_consulta": 0.000150707397029507, "conta_vencimento": 0.00036152825135217476, "conta_segunda_via": 0.01741940665861037, "marketplace_pedido": 0.00013299881107512677, "internet_consumo": 0.0005960593179633528, "conta_contestacao": 0.009323936492040998, "conta_debito_automatico_digital": 0.3087663709680818, "conta_pagamento_confirmacao": 0.0018359919541453096, "sem_correspondencia": 0.6536584124688645}, "confidence": 0.6536584124688645, "input_tokens": 541, "latency_ms": 185.08949900001426} +{"id": "g0032-conta_debito_automatico_digital-emocional-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"bonus_nao_recebido": 0.00023043403471845083, "vas_cancelamento": 6.602045630668374e-05, "troca_numero": 2.428756857198644e-05, "suporte_chip_esim": 1.0777543222228756e-05, "roaming_pacote": 1.7769164756378552e-05, "marketplace_compra": 4.492748434790699e-06, "conta_contestacao": 4.492748434790699e-06, "conta_vencimento": 5.768803181055327e-06, "conta_segunda_via": 3.533820375419112e-05, "conta_explicacao": 8.934897153675458e-06, "marketplace_pedido": 1.0777543222228756e-05, "conta_debito_automatico_digital": 0.9994542290672493, "parceiros_ofertas": 1.2212556430129377e-05, "conta_pagamento_confirmacao": 1.0777543222228756e-05, "atendimento_humano": 1.8915177422763484e-05, "sem_correspondencia": 8.477194391910442e-05}, "confidence": 0.9994542290672493, "input_tokens": 519, "latency_ms": 183.30783900000824} +{"id": "g0032-conta_debito_automatico_digital-emocional-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 105, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"troca_numero": 0.009156146020439442, "conta_vencimento": 0.0018029520512989452, "parceiros_ofertas": 0.0009650506905295172, "suporte_sem_sinal": 0.0005165544112060674, "suporte_chip_esim": 0.000313306087806287, "conta_segunda_via": 0.00016770066412288934, "conta_explicacao": 5.795579872188776e-05, "conta_pagamento_confirmacao": 7.441671860334282e-05, "negociacao_divida": 0.00035502230873411334, "conta_debito_automatico_digital": 0.8242099985286475, "conta_contestacao": 8.432518956768722e-05, "sem_correspondencia": 0.16229657153032231}, "confidence": 0.8242099985286475, "input_tokens": 423, "latency_ms": 143.94369100000404} +{"id": "g0032-conta_debito_automatico_digital-emocional-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"parceiros_ofertas": 0.0016969059363399846, "conta_pagamento_confirmacao": 0.0001084795671791807, "reclamacao_atendimento": 7.455684349013593e-05, "conta_vencimento": 2.742792991865789e-05, "seguranca_fraude": 0.00048617169058193797, "troca_numero": 2.420506319752294e-05, "conta_debito_automatico_digital": 0.9960590623100699, "conta_segunda_via": 6.934866714394374e-06, "conta_contestacao": 5.749206436932978e-06, "vas_consulta": 1.0740931684243346e-05, "conta_explicacao": 2.2514215896294255e-06, "sem_correspondencia": 0.001497514232797449}, "confidence": 0.9960590623100699, "input_tokens": 421, "latency_ms": 143.68511300000364} +{"id": "g0032-conta_debito_automatico_digital-emocional-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.023750121598466706, "roaming_duvida": 0.0009208921508876179, "internet_consumo": 0.0003387772898477044, "bonus_nao_recebido": 0.00018133441611367426, "conta_contestacao": 0.0002638400186202005, "conta_pagamento_confirmacao": 0.000632919302227818, "conta_debito_automatico_digital": 0.15487024702944688, "plano_troca": 0.0002638400186202005, "conta_segunda_via": 0.00016002706055230368, "recarga_realizar": 0.00012462920007074924, "conta_vencimento": 5.8870665608290046e-05, "reclamacao_atendimento": 0.016323203944608074, "conta_explicacao": 0.0007171915282355872, "internet_problema_conexao": 0.0004929180481960319, "beneficios_consulta": 0.014405176921373275, "sem_correspondencia": 0.786496010807125}, "confidence": 0.786496010807125, "input_tokens": 530, "latency_ms": 183.33913999998686} +{"id": "g0032-conta_debito_automatico_digital-emocional-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.014054739285986922, "conta_debito_automatico_digital": 0.9853132930693064, "conta_segunda_via": 0.0002574215294374421, "sem_correspondencia": 0.0003745461152693649}, "confidence": 0.9853132930693064, "input_tokens": 219, "latency_ms": 77.4876980000272} +{"id": "g0032-conta_debito_automatico_digital-emocional-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.018896551725925137, "conta_debito_automatico_digital": 0.9104868505523935, "atendimento_humano": 0.0012080161360203128, "conta_explicacao": 0.0005706264178274358, "conta_contestacao": 0.00034610241765433146, "roaming_cobranca": 0.0002378724810174573, "seguranca_perda_roubo": 0.00016348720592270746, "conta_pagamento_confirmacao": 0.0004444043010452377, "internet_problema_conexao": 0.0003054343115569875, "conta_vencimento": 0.0009408039126955122, "negociacao_divida": 0.0004444043010452377, "sem_correspondencia": 0.06595544623689621}, "confidence": 0.9104868505523935, "input_tokens": 416, "latency_ms": 142.09308199997395} +{"id": "g0032-conta_debito_automatico_digital-emocional-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.006674262447873381, "conta_vencimento": 0.0002587892392773002, "negociacao_divida": 0.000332291960797339, "conta_contestacao": 8.943516796066491e-05, "conta_debito_automatico_digital": 0.9905483745685845, "conta_explicacao": 8.943516796066491e-05, "conta_segunda_via": 9.520324072651586e-05, "sem_correspondencia": 0.0019122082068195583}, "confidence": 0.9905483745685845, "input_tokens": 327, "latency_ms": 115.16441200001282} +{"id": "g0032-conta_debito_automatico_digital-emocional-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0066707836589409725, "conta_segunda_via": 0.00037633986150233226, "conta_explicacao": 0.00020144021187637728, "conta_debito_automatico_digital": 0.9900320765132747, "conta_vencimento": 0.00015688179475139235, "conta_pagamento_confirmacao": 5.4216897513760134e-05, "plano_consulta": 5.4216897513760134e-05, "sem_correspondencia": 0.0024540441646267947}, "confidence": 0.9900320765132747, "input_tokens": 322, "latency_ms": 114.87882400001581} +{"id": "g0032-conta_debito_automatico_digital-emocional-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9852445423196725, "conta_segunda_via": 0.0027673491506554422, "conta_contestacao": 0.00037451998111855383, "vas_consulta": 0.0001377782013614327, "conta_pagamento_confirmacao": 0.0001769107124136012, "conta_explicacao": 0.0001769107124136012, "conta_vencimento": 0.0001769107124136012, "sem_correspondencia": 0.010945078209951368}, "confidence": 0.9852445423196725, "input_tokens": 319, "latency_ms": 108.42633900000465} +{"id": "g0032-conta_debito_automatico_digital-emocional-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_pacote_adicional": 0.007052731194400229, "conta_segunda_via": 0.000351134810155771, "conta_debito_automatico_digital": 0.9237254960100953, "conta_pagamento_confirmacao": 0.00012917527773594553, "conta_contestacao": 0.0007433523989330554, "conta_explicacao": 0.00024133119043036477, "conta_vencimento": 0.0008423286209345061, "sem_correspondencia": 0.06691445049731472}, "confidence": 0.9237254960100953, "input_tokens": 323, "latency_ms": 114.49620299998742} +{"id": "g0032-conta_debito_automatico_digital-emocional-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9999139472432268, "conta_segunda_via": 5.1440433207662e-05, "conta_contestacao": 1.89238778220516e-05, "sem_correspondencia": 1.5688445743369074e-05}, "confidence": 0.9999139472432268, "input_tokens": 228, "latency_ms": 78.35479999999961} +{"id": "g0032-conta_debito_automatico_digital-emocional-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.004561830952615612, "conta_debito_automatico_digital": 0.9850811934104223, "conta_contestacao": 0.0006995794344905355, "sem_correspondencia": 0.009657396202471464}, "confidence": 0.9850811934104223, "input_tokens": 220, "latency_ms": 77.15901199998143} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.04262701489927279, "conta_debito_automatico_digital": 0.7555819181214748, "conta_segunda_via": 0.03319795258355009, "sem_correspondencia": 0.16859311439570243}, "confidence": 0.7555819181214748, "input_tokens": 226, "latency_ms": 77.03469499995208} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9656135624770925, "cancelamento_linha": 0.007372550528521622, "portabilidade": 0.0012811571786288656, "sem_correspondencia": 0.025732729815757017}, "confidence": 0.9656135624770925, "input_tokens": 212, "latency_ms": 75.43638099997452} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_pedido": 0.009600379875944138, "atendimento_humano": 0.0012992701296899766, "fidelidade_resgate": 0.0008929744303892769, "marketplace_compra": 0.00047797476924109594, "conta_debito_automatico_digital": 0.7626526369857608, "conta_pagamento_confirmacao": 0.09108586819165042, "reclamacao_atendimento": 0.0001457740684971791, "conta_segunda_via": 0.0003722471245733396, "conta_contestacao": 0.00017583709100246346, "conta_explicacao": 0.00047797476924109594, "conta_vencimento": 0.0002899063521137957, "sem_correspondencia": 0.13252915621189648}, "confidence": 0.7626526369857608, "input_tokens": 424, "latency_ms": 143.59264899997015} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.009562433557638231, "conta_explicacao": 0.0003707757861408977, "conta_debito_automatico_digital": 0.9753947402981652, "conta_contestacao": 0.00015456234305858134, "conta_segunda_via": 0.0003707757861408977, "roaming_pacote": 0.00011308022582827057, "conta_vencimento": 0.00012037327380737426, "sem_correspondencia": 0.01391325872922061}, "confidence": 0.9753947402981652, "input_tokens": 318, "latency_ms": 107.99838899998804} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8919278673707591, "conta_segunda_via": 0.012722667730131374, "conta_contestacao": 0.0013409593131141013, "sem_correspondencia": 0.0940085055859954}, "confidence": 0.8919278673707591, "input_tokens": 218, "latency_ms": 76.42254200004572} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.009617691567566733, "conta_segunda_via": 0.0024317332485182916, "conta_pagamento_confirmacao": 0.00042257187601458477, "cancelamento_linha": 0.0002904291199034121, "roaming_pacote": 0.0011486694517882944, "parceiros_ofertas": 0.0004788366676154735, "suporte_chip_esim": 0.00025630279873513123, "conta_vencimento": 0.00017615416569477608, "negociacao_religacao": 0.0021459970597293683, "cadastro_atualizacao": 0.0016713041905861644, "conta_explicacao": 0.00032909930794411125, "sem_correspondencia": 0.9810312105459037}, "confidence": 0.9810312105459037, "input_tokens": 405, "latency_ms": 143.23819099996626} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.028142961195299406, "conta_contestacao": 0.017069568820051992, "conta_explicacao": 0.005541677634173033, "conta_segunda_via": 0.0038087356244828445, "conta_vencimento": 0.00806309338030347, "conta_pagamento_confirmacao": 0.0043158628810232484, "roaming_cobranca": 0.001091221026386627, "sem_correspondencia": 0.9319668794382794}, "confidence": 0.9319668794382794, "input_tokens": 322, "latency_ms": 114.9182120000205} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9953499400675472, "conta_pagamento_confirmacao": 0.0005505124946789433, "conta_contestacao": 0.00020252222890038623, "conta_vencimento": 6.998980949925078e-05, "conta_explicacao": 0.00022948775039011838, "conta_segunda_via": 0.00037836133543330984, "marketplace_compra": 5.1205638496650003e-05, "sem_correspondencia": 0.003167980675054037}, "confidence": 0.9953499400675472, "input_tokens": 332, "latency_ms": 115.12794200001508} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.006623235780528063, "conta_contestacao": 0.11739966326629996, "conta_debito_automatico_digital": 0.8674726978702583, "sem_correspondencia": 0.008504403082913704}, "confidence": 0.8674726978702583, "input_tokens": 215, "latency_ms": 76.24333000001116} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.4227714203757606, "vas_cancelamento": 0.012766590681085039, "conta_segunda_via": 0.0010479455784887448, "conta_explicacao": 0.0008161408371432507, "conta_vencimento": 0.0015247518196882279, "conta_contestacao": 0.0010479455784887448, "conta_pagamento_confirmacao": 0.4227714203757606, "sem_correspondencia": 0.13725378475358477}, "confidence": 0.4227714203757606, "input_tokens": 322, "latency_ms": 115.88152900003479} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"vas_cancelamento": 0.0035764543572921344, "recarga_saldo": 0.0002286350777650961, "conta_pagamento_confirmacao": 0.0002017697479498854, "conta_vencimento": 6.972975904126736e-05, "internet_pacote_adicional": 0.000138674184550313, "suporte_sem_sinal": 2.5652144789120764e-05, "vas_contratacao": 2.5652144789120764e-05, "conta_explicacao": 1.876751004372291e-05, "marketplace_compra": 8.411014464041281e-05, "conta_segunda_via": 0.00015713843770349075, "bonus_nao_recebido": 3.5062324770253954e-05, "conta_debito_automatico_digital": 0.9916516701391069, "atendimento_humano": 5.43055909447194e-05, "conta_contestacao": 4.7924515801740916e-05, "plano_consulta": 0.00010799956351957227, "sem_correspondencia": 0.0035764543572921344}, "confidence": 0.9916516701391069, "input_tokens": 522, "latency_ms": 184.74828600000137} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8749689953277712, "conta_segunda_via": 0.03844345467025576, "conta_contestacao": 0.0052027558263929435, "sem_correspondencia": 0.08138479417558005}, "confidence": 0.8749689953277712, "input_tokens": 220, "latency_ms": 77.64301200001} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.9994074406341229, "negociacao_religacao": 0.0004304873000489877, "conta_segunda_via": 9.605470020179578e-05, "sem_correspondencia": 6.601736562617528e-05}, "confidence": 0.9994074406341229, "input_tokens": 216, "latency_ms": 76.82859799996322} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.0008036443560900826, "conta_contestacao": 0.0001793172938767619, "negociacao_religacao": 5.821580189711305e-05, "conta_pagamento_confirmacao": 0.9986471860594334, "conta_explicacao": 0.00010876143655295656, "conta_segunda_via": 5.821580189711305e-05, "conta_debito_automatico_digital": 2.141639666925734e-05, "sem_correspondencia": 0.0001232428535833085}, "confidence": 0.9986471860594334, "input_tokens": 312, "latency_ms": 107.91021800002909} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.09462026732848408, "conta_segunda_via": 0.07369033828984907, "conta_pagamento_confirmacao": 0.7922457986405946, "sem_correspondencia": 0.03944359574107226}, "confidence": 0.7922457986405946, "input_tokens": 218, "latency_ms": 76.53012700001227} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.00735229119512169, "conta_segunda_via": 0.000774925790718849, "fidelidade_pontos": 0.0005325981878196817, "recarga_realizar": 0.00015259193560938325, "negociacao_divida": 0.0006838696100423026, "conta_explicacao": 0.0003230371302200245, "conta_vencimento": 0.00041478788573637916, "parceiros_ofertas": 0.0001729093157862454, "conta_pagamento_confirmacao": 0.9629601134404209, "conta_debito_automatico_digital": 0.000774925790718849, "negociacao_religacao": 0.00019593192370402732, "sem_correspondencia": 0.025662017794101696}, "confidence": 0.9629601134404209, "input_tokens": 414, "latency_ms": 142.41188599999077} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.04486677673803226, "conta_pagamento_confirmacao": 0.7952826466445511, "negociacao_religacao": 0.0032501384058130616, "sem_correspondencia": 0.15660043821160366}, "confidence": 0.7952826466445511, "input_tokens": 210, "latency_ms": 75.07323999999471} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.027559142987001822, "conta_debito_automatico_digital": 0.005426717012762445, "conta_contestacao": 0.0015547804553592418, "bonus_nao_recebido": 0.0003931100618981504, "negociacao_religacao": 0.0006481289207777246, "conta_segunda_via": 0.23074987909080766, "atendimento_humano": 0.0006481289207777246, "conta_explicacao": 0.008947143769011701, "beneficios_consulta": 0.0022621922141638747, "marketplace_compra": 0.0025633996080196134, "conta_pagamento_confirmacao": 0.23074987909080766, "sem_correspondencia": 0.4884974978686125}, "confidence": 0.4884974978686125, "input_tokens": 421, "latency_ms": 143.64938500000335} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0008039927304972328, "conta_pagamento_confirmacao": 0.9990800928779275, "conta_segunda_via": 8.474021034778431e-05, "sem_correspondencia": 3.117418122749336e-05}, "confidence": 0.9990800928779275, "input_tokens": 220, "latency_ms": 76.32960099999764} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.04433026352746233, "plano_consulta": 0.002500942331404528, "negociacao_religacao": 0.0006323372482033012, "conta_explicacao": 0.026887663982546623, "conta_vencimento": 0.0015168982021700399, "marketplace_compra": 0.001042547871368769, "conta_contestacao": 0.19867445753623408, "troca_numero": 0.0004345986112703148, "suporte_sem_sinal": 0.0008119370986114236, "conta_pagamento_confirmacao": 0.093847168624082, "conta_segunda_via": 0.005999448770442796, "bonus_nao_recebido": 0.0032112735191937108, "seguranca_perda_roubo": 0.0015168982021700399, "parceiros_ofertas": 0.0013386579649512014, "conta_debito_automatico_digital": 0.0052944949571307265, "sem_correspondencia": 0.6119604115527582}, "confidence": 0.6119604115527582, "input_tokens": 521, "latency_ms": 181.68479199999865} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"recarga_saldo": 0.029378620295762835, "plano_troca": 0.0018781123607120888, "desconto_retencao": 0.0014626753772186596, "conta_explicacao": 0.0012908064898822216, "conta_pagamento_confirmacao": 0.8585691366245216, "negociacao_religacao": 0.0010052811051139258, "seguranca_perda_roubo": 0.00023877519150784698, "conta_debito_automatico_digital": 0.0002541748682871539, "fidelidade_resgate": 0.00032636699116396457, "conta_vencimento": 8.784048401751087e-05, "negociacao_divida": 9.350570850530311e-05, "conta_segunda_via": 0.012246830991859714, "seguranca_fraude": 0.0008871574614898586, "conta_contestacao": 0.0007829137118696126, "internet_problema_conexao": 0.0010052811051139258, "sem_correspondencia": 0.09049252123297392}, "confidence": 0.8585691366245216, "input_tokens": 519, "latency_ms": 183.10431800000515} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.08894681729740431, "negociacao_religacao": 0.012037642711939451, "conta_pagamento_confirmacao": 0.6572330228318555, "sem_correspondencia": 0.2417825171588008}, "confidence": 0.6572330228318555, "input_tokens": 216, "latency_ms": 75.86076799998409} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.005876395947920206, "seguranca_fraude": 0.0010211644971463108, "suporte_configuracao": 0.0003315235735772983, "reclamacao_atendimento": 0.00015660064760309055, "internet_problema_conexao": 0.00042568469470439954, "conta_contestacao": 0.0013112011689550198, "conta_explicacao": 0.00022785259778614715, "cadastro_atualizacao": 9.498309410212813e-05, "conta_vencimento": 0.00013819958645246917, "conta_pagamento_confirmacao": 0.9882578445478634, "roaming_cobranca": 3.7195914089565256e-05, "negociacao_religacao": 0.0003756654245543017, "conta_debito_automatico_digital": 8.382228634302923e-05, "portabilidade": 5.411973565919364e-05, "parceiros_ofertas": 0.00012196070698277604, "sem_correspondencia": 0.0014857855762607948}, "confidence": 0.9882578445478634, "input_tokens": 520, "latency_ms": 182.8150079999773} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.00856299452867449, "conta_pagamento_confirmacao": 0.9897475960070633, "negociacao_religacao": 0.00037623172222397196, "sem_correspondencia": 0.0013131777420381803}, "confidence": 0.9897475960070633, "input_tokens": 216, "latency_ms": 75.92958399999361} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.0011684799336683042, "conta_pagamento_confirmacao": 0.9979505261853915, "conta_vencimento": 0.00012315687892473795, "conta_segunda_via": 6.592112694519555e-05, "negociacao_religacao": 0.00020305136591625576, "conta_contestacao": 5.8175190344020986e-05, "conta_debito_automatico_digital": 5.133942528586778e-05, "sem_correspondencia": 0.0003793498935241358}, "confidence": 0.9979505261853915, "input_tokens": 322, "latency_ms": 114.99114999998028} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 0.0004876342293235014, "conta_pagamento_confirmacao": 0.9990554831131201, "cadastro_atualizacao": 4.002745504298556e-05, "marketplace_compra": 2.0127068381425328e-05, "conta_debito_automatico_digital": 6.599411654136341e-05, "vas_cancelamento": 8.931332454075445e-06, "troca_numero": 6.534302410719959e-06, "conta_vencimento": 1.299501204178068e-05, "conta_segunda_via": 3.117341333183261e-05, "negociacao_religacao": 4.535704876216103e-05, "conta_explicacao": 4.490955991265831e-06, "conta_contestacao": 3.53241050937789e-05, "bonus_nao_recebido": 1.4725277792728559e-05, "internet_pacote_adicional": 7.881873226674852e-06, "fidelidade_pontos": 4.002745504298556e-05, "sem_correspondencia": 0.00012329324144271317}, "confidence": 0.9990554831131201, "input_tokens": 525, "latency_ms": 182.95571999999538} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0009109380213907118, "conta_pagamento_confirmacao": 0.998964839530267, "negociacao_religacao": 5.8234319399378235e-05, "sem_correspondencia": 6.598812894280493e-05}, "confidence": 0.998964839530267, "input_tokens": 228, "latency_ms": 77.27659300002188} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0013249179121167598, "conta_segunda_via": 5.137264248438644e-05, "conta_pagamento_confirmacao": 0.9985962116513958, "sem_correspondencia": 2.7497794002988054e-05}, "confidence": 0.9985962116513958, "input_tokens": 221, "latency_ms": 76.62291299999424} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0011693644014867945, "negociacao_religacao": 8.470847312820627e-05, "conta_pagamento_confirmacao": 0.9987059136759455, "sem_correspondencia": 4.001344943952568e-05}, "confidence": 0.9987059136759455, "input_tokens": 229, "latency_ms": 77.29557200002546} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0009109616738779678, "conta_pagamento_confirmacao": 0.9989907776320712, "negociacao_religacao": 5.8235831452300734e-05, "sem_correspondencia": 4.0024862598644384e-05}, "confidence": 0.9989907776320712, "input_tokens": 220, "latency_ms": 76.72237199994925} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.8056510969083671, "conta_debito_automatico_digital": 0.016720755073553067, "conta_contestacao": 0.010141650605655503, "negociacao_religacao": 0.0013725231572031522, "conta_vencimento": 0.0037309047573645658, "conta_explicacao": 0.04545172467455369, "conta_segunda_via": 0.007898325433321094, "sem_correspondencia": 0.10903301938998157}, "confidence": 0.8056510969083671, "input_tokens": 327, "latency_ms": 114.87612600001285} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.0003352715979066996, "internet_problema_conexao": 6.601889199219517e-05, "suporte_configuracao": 1.4730805943040401e-05, "conta_pagamento_confirmacao": 0.9994305476082189, "negociacao_religacao": 2.7520768652803785e-05, "roaming_pacote": 5.090830311920701e-06, "conta_explicacao": 6.140713516907996e-06, "conta_segunda_via": 5.1415564781028106e-05, "cancelamento_linha": 6.140713516907996e-06, "conta_vencimento": 2.259042256994036e-06, "vas_consulta": 1.6527506216677328e-06, "conta_debito_automatico_digital": 5.419160658330665e-06, "suporte_chip_esim": 6.958340022410847e-06, "marketplace_compra": 3.2868870891860464e-06, "plano_consulta": 1.4730805943040401e-05, "sem_correspondencia": 2.281551856788073e-05}, "confidence": 0.9994305476082189, "input_tokens": 517, "latency_ms": 183.95740300002217} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.0008034450094921457, "cadastro_atualizacao": 0.00017927281363843922, "conta_explicacao": 8.468248097857188e-05, "suporte_chip_esim": 4.000117161740455e-05, "negociacao_religacao": 0.000158207702753548, "portabilidade": 3.757762314523349e-05, "parceiros_ofertas": 1.3824035003219551e-05, "internet_pacote_adicional": 9.501111047343922e-06, "conta_vencimento": 8.468248097857188e-05, "conta_pagamento_confirmacao": 0.9983994683748986, "seguranca_perda_roubo": 4.777458660413083e-06, "conta_segunda_via": 7.473202716676862e-05, "conta_debito_automatico_digital": 1.0113880063460864e-05, "negociacao_divida": 9.501111047343922e-06, "vas_contratacao": 2.4261937010382652e-05, "sem_correspondencia": 6.595078249854113e-05}, "confidence": 0.9983994683748986, "input_tokens": 525, "latency_ms": 182.76508999997532} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.08772415267819866, "conta_debito_automatico_digital": 0.011872173049395869, "recarga_realizar": 0.001417928867065501, "internet_problema_conexao": 0.0009745273084223483, "marketplace_compra": 0.001104284112010162, "cancelamento_linha": 0.000591080691285384, "desconto_retencao": 0.001251317833270589, "conta_contestacao": 0.01727390985973258, "conta_segunda_via": 0.06029186962674829, "negociacao_religacao": 0.00635471630604429, "conta_vencimento": 0.0018206567043673571, "portabilidade": 0.004949058035343918, "recarga_saldo": 0.08772415267819866, "conta_explicacao": 0.06029186962674829, "atendimento_humano": 0.008159617252800904, "sem_correspondencia": 0.6481986853703673}, "confidence": 0.6481986853703673, "input_tokens": 498, "latency_ms": 162.03194399997756} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"plano_troca": 0.04241325876817718, "roaming_cobranca": 0.006504283892179183, "conta_debito_automatico_digital": 0.0027113889198562037, "conta_contestacao": 0.06171092737367795, "portabilidade": 0.0014513019065127938, "troca_numero": 0.0003238292268239212, "conta_vencimento": 0.0003238292268239212, "conta_explicacao": 0.06171092737367795, "internet_pacote_adicional": 0.000997464240635141, "negociacao_religacao": 0.0003669465874333527, "marketplace_compra": 0.00019641235457974494, "conta_segunda_via": 0.06171092737367795, "parceiros_ofertas": 0.0018635085352498035, "conta_pagamento_confirmacao": 0.5854969771381626, "reclamacao_atendimento": 0.004470324585307568, "sem_correspondencia": 0.16774769249722465}, "confidence": 0.5854969771381626, "input_tokens": 513, "latency_ms": 182.54971600003955} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.00037978840153203125, "conta_contestacao": 4.002940301906607e-05, "desconto_retencao": 2.2808066324496e-05, "atendimento_humano": 1.0121018079645962e-05, "conta_segunda_via": 0.00023035330973242944, "vas_contratacao": 1.5675739454779518e-05, "conta_vencimento": 3.96344762768697e-06, "negociacao_divida": 3.96344762768697e-06, "cancelamento_linha": 2.751177953140708e-05, "beneficios_consulta": 7.88225680590812e-06, "plano_troca": 7.88225680590812e-06, "conta_pagamento_confirmacao": 0.9991041031460978, "negociacao_religacao": 2.2808066324496e-05, "vas_consulta": 6.956067216590264e-06, "conta_debito_automatico_digital": 2.0128047885311738e-05, "sem_correspondencia": 9.602554593468953e-05}, "confidence": 0.9991041031460978, "input_tokens": 512, "latency_ms": 162.3735740000143} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08373270618276694, "conta_segunda_via": 0.011331989507412835, "negociacao_religacao": 0.004723876033035781, "sem_correspondencia": 0.9002114282767845}, "confidence": 0.9002114282767845, "input_tokens": 240, "latency_ms": 78.26973499999212} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"portabilidade": 0.003999013149854869, "suporte_chip_esim": 0.002140517491257544, "conta_contestacao": 0.0003282589889027901, "negociacao_religacao": 0.00047761401062481105, "recarga_saldo": 0.0014711547228058587, "conta_vencimento": 0.00017570437532430681, "conta_segunda_via": 0.0003282589889027901, "conta_pagamento_confirmacao": 0.9785262547880142, "conta_debito_automatico_digital": 7.324448076404121e-05, "conta_explicacao": 0.00013683870509164218, "internet_problema_conexao": 2.5312615229354736e-05, "sem_correspondencia": 0.012317827683227736}, "confidence": 0.9785262547880142, "input_tokens": 424, "latency_ms": 144.76556799996843} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 179, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.04707937624464703, "negociacao_religacao": 0.004962129749042054, "conta_segunda_via": 0.0023439441238086315, "sem_correspondencia": 0.9456145498825023}, "confidence": 0.9456145498825023, "input_tokens": 246, "latency_ms": 79.07467000001134} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.001169335415991442, "negociacao_religacao": 7.475311217758857e-05, "conta_pagamento_confirmacao": 0.9986811583596534, "sem_correspondencia": 7.475311217758857e-05}, "confidence": 0.9986811583596534, "input_tokens": 234, "latency_ms": 78.19541999998592} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_configuracao": 0.01128719190172841, "fidelidade_resgate": 0.0017309469398619052, "conta_vencimento": 0.0007215660373071674, "negociacao_religacao": 0.00017138695621266232, "conta_segunda_via": 0.0053316919287457465, "conta_pagamento_confirmacao": 0.8966527136688882, "conta_debito_automatico_digital": 0.0002654493105728529, "recarga_realizar": 5.9229747179410945e-05, "internet_consumo": 9.173682701191125e-05, "conta_contestacao": 0.00016100314546201616, "conta_explicacao": 0.0001253893757627775, "sem_correspondencia": 0.08340169416126694}, "confidence": 0.8966527136688882, "input_tokens": 451, "latency_ms": 153.72770200002606} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_debito_automatico_digital": 0.018803208153304114, "vas_cancelamento": 0.0012020488810652575, "conta_explicacao": 0.0017489708019013648, "negociacao_divida": 0.0003902481351231793, "conta_segunda_via": 0.0028835653629282402, "portabilidade": 0.0008261553085388359, "conta_pagamento_confirmacao": 0.9059893053553812, "troca_numero": 0.0004422090706270444, "vas_contratacao": 0.0003039255532260875, "fidelidade_pontos": 0.0003039255532260875, "conta_contestacao": 0.0010608044142953685, "reclamacao_atendimento": 0.0013620998300898058, "negociacao_religacao": 0.005387209332282265, "conta_vencimento": 0.0004422090706270444, "roaming_cobranca": 0.0009361566098637285, "sem_correspondencia": 0.05791795856752022}, "confidence": 0.9059893053553812, "input_tokens": 530, "latency_ms": 184.23024399999122} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao", "negociacao_religacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"roaming_duvida": 0.016916620946265795, "vas_consulta": 0.0042771916024359515, "conta_segunda_via": 0.01162661220973927, "fidelidade_resgate": 0.0022894156871692962, "conta_contestacao": 0.18187081485715903, "suporte_sem_sinal": 0.004846693047770718, "negociacao_religacao": 0.12499786117630325, "cadastro_atualizacao": 0.0013886008070952455, "negociacao_divida": 0.01317467763987393, "conta_pagamento_confirmacao": 0.49437613115325474, "fidelidade_pontos": 0.0025942478443428136, "sem_correspondencia": 0.14164113302858994}, "confidence": 0.49437613115325474, "input_tokens": 459, "latency_ms": 155.352865999987} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_divida": 0.008085135003849869, "conta_pagamento_confirmacao": 0.9345145447257077, "plano_troca": 0.0007520347025823513, "negociacao_religacao": 0.00045613210428406764, "roaming_pacote": 0.00045613210428406764, "conta_segunda_via": 0.0014049857929482217, "marketplace_pedido": 0.00014808441309717866, "conta_debito_automatico_digital": 0.00011532825688075213, "conta_vencimento": 0.00019014415023206442, "conta_contestacao": 0.0009656316723469454, "conta_explicacao": 0.00019014415023206442, "sem_correspondencia": 0.052721702923554506}, "confidence": 0.9345145447257077, "input_tokens": 439, "latency_ms": 146.98453500000142} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.03661328097332601, "conta_segunda_via": 0.0018228679229907942, "conta_pagamento_confirmacao": 0.944268961785775, "sem_correspondencia": 0.01729488931790819}, "confidence": 0.944268961785775, "input_tokens": 242, "latency_ms": 78.71407800001862} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 119, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0007093134798659193, "conta_contestacao": 5.822399601870685e-05, "conta_debito_automatico_digital": 3.531463871633201e-05, "negociacao_religacao": 1.2991529556135599e-05, "conta_vencimento": 0.0002609418465884455, "conta_explicacao": 1.220441257096114e-05, "conta_pagamento_confirmacao": 0.9987877498961446, "sem_correspondencia": 0.00012326020053885872}, "confidence": 0.9987877498961446, "input_tokens": 330, "latency_ms": 114.906445000031} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.011974811037644575, "portabilidade": 0.0006755726100311292, "conta_contestacao": 0.0011138309320607256, "conta_debito_automatico_digital": 0.0008674524020980457, "conta_pagamento_confirmacao": 0.9512770674991332, "conta_segunda_via": 0.0003191179049266544, "conta_explicacao": 0.0004643138119192295, "marketplace_compra": 0.00017081150565702834, "seguranca_fraude": 0.00018182790129132328, "troca_numero": 0.00017081150565702834, "conta_vencimento": 0.00023347164672104888, "sem_correspondencia": 0.03255091124286005}, "confidence": 0.9512770674991332, "input_tokens": 441, "latency_ms": 147.04075100002} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["roaming_cobranca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 175, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.022158490277030804, "conta_pagamento_confirmacao": 0.9422029820672208, "negociacao_religacao": 0.003398114541767729, "sem_correspondencia": 0.03224041311398071}, "confidence": 0.9422029820672208, "input_tokens": 251, "latency_ms": 80.2795349999883} +{"id": "g0042-negociacao_divida-curto_neutro-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9984439864173333, "conta_segunda_via": 0.0004873357606948576, "negociacao_religacao": 0.0001582147571415438, "sem_correspondencia": 0.0009104630648303247}, "confidence": 0.9984439864173333, "input_tokens": 214, "latency_ms": 76.82930500004659} +{"id": "g0042-negociacao_divida-curto_neutro-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.0011690783442798842, "plano_nova_linha": 4.000366110017572e-05, "negociacao_divida": 0.9984616040118001, "roaming_pacote": 1.667600696075383e-05, "recarga_realizar": 2.1412416786469613e-05, "conta_explicacao": 7.399933231727876e-06, "fidelidade_pontos": 1.1461240797169731e-05, "suporte_configuracao": 3.960898832559811e-06, "conta_vencimento": 2.4263446958010186e-05, "troca_numero": 3.960898832559811e-06, "beneficios_consulta": 3.2837004663588372e-06, "negociacao_religacao": 5.820498345405178e-05, "conta_debito_automatico_digital": 2.9267303675973365e-05, "marketplace_pedido": 6.530418156332665e-06, "cadastro_atualizacao": 5.820498345405178e-05, "sem_correspondencia": 8.46877512136398e-05}, "confidence": 0.9984616040118001, "input_tokens": 499, "latency_ms": 162.66489299999876} +{"id": "g0042-negociacao_divida-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.05679161558349619, "conta_segunda_via": 0.28841162173143997, "conta_explicacao": 0.04422935468831703, "sem_correspondencia": 0.6105674079967469}, "confidence": 0.6105674079967469, "input_tokens": 213, "latency_ms": 76.6228900000101} +{"id": "g0042-negociacao_divida-curto_neutro-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9999373601390087, "conta_segunda_via": 3.12009304392411e-05, "negociacao_religacao": 1.4738275953896514e-05, "sem_correspondencia": 1.670065459802984e-05}, "confidence": 0.9999373601390087, "input_tokens": 212, "latency_ms": 76.45167599997649} +{"id": "g0042-negociacao_divida-curto_neutro-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.002177335273007914, "troca_numero": 7.450431597594847e-05, "desconto_retencao": 0.0019214916343176685, "parceiros_ofertas": 2.272253256726837e-05, "fidelidade_resgate": 6.574982807795851e-05, "suporte_configuracao": 7.376926262594133e-06, "plano_nova_linha": 5.745155949968323e-06, "negociacao_religacao": 9.472160818202175e-06, "conta_explicacao": 2.418801001043778e-05, "recarga_nao_creditada": 4.762901571011119e-06, "conta_segunda_via": 3.105801963249963e-05, "plano_troca": 7.450431597594847e-05, "negociacao_divida": 0.9953573090694844, "roaming_duvida": 1.8837641137067925e-05, "conta_pagamento_confirmacao": 6.574982807795851e-05, "sem_correspondencia": 0.00013919238713331865}, "confidence": 0.9953573090694844, "input_tokens": 521, "latency_ms": 184.31803400000035} +{"id": "g0042-negociacao_divida-curto_neutro-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0035660136699359243, "parceiros_ofertas": 0.001021680022105653, "atendimento_humano": 0.0004258995974801456, "plano_consulta": 0.0003758550755882545, "recarga_saldo": 0.0005468659081215854, "roaming_pacote": 0.00012202227765888585, "marketplace_pedido": 0.00010768428208028424, "conta_segunda_via": 0.0024508829633690097, "suporte_configuracao": 0.0003316909400273336, "negociacao_divida": 0.9887567569038588, "plano_troca": 0.0001011600212459101, "conta_contestacao": 0.0005468659081215854, "beneficios_consulta": 0.0001011600212459101, "suporte_chip_esim": 9.50310453928967e-05, "portabilidade": 0.00029271622718949464, "sem_correspondencia": 0.0011577151365783018}, "confidence": 0.9887567569038588, "input_tokens": 514, "latency_ms": 182.85164000002396} +{"id": "g0042-negociacao_divida-curto_neutro-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"beneficios_consulta": 0.0021802468900712158, "internet_pacote_adicional": 0.00015793655499144125, "portabilidade": 7.46039460330988e-05, "negociacao_divida": 0.9966883394170365, "recarga_nao_creditada": 5.4581412898906903e-05, "roaming_cobranca": 1.0747717448935562e-05, "cancelamento_linha": 1.2964221899135771e-05, "vas_consulta": 1.4690387990220772e-05, "conta_vencimento": 5.4581412898906903e-05, "negociacao_religacao": 2.007937967559762e-05, "plano_troca": 9.484827358540044e-06, "fidelidade_resgate": 1.2964221899135771e-05, "conta_segunda_via": 0.00010854810097479838, "internet_consumo": 2.921532503885375e-05, "fidelidade_pontos": 8.453734604008689e-05, "sem_correspondencia": 0.00048647883774470655}, "confidence": 0.9966883394170365, "input_tokens": 499, "latency_ms": 162.1856880000223} +{"id": "g0042-negociacao_divida-curto_neutro-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"troca_numero": 0.0005526561580910728, "internet_problema_conexao": 2.928970334348491e-05, "conta_segunda_via": 8.4752566800702e-05, "negociacao_religacao": 1.4727787750505262e-05, "negociacao_divida": 0.999225774438995, "suporte_chip_esim": 1.0122250621231278e-05, "marketplace_compra": 7.883216710259933e-06, "sem_correspondencia": 7.479387768771354e-05}, "confidence": 0.999225774438995, "input_tokens": 310, "latency_ms": 107.26449399999183} +{"id": "g0042-negociacao_divida-curto_neutro-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.005127085583334046, "plano_troca": 0.0004768932466731729, "roaming_duvida": 0.0004208568130525865, "seguranca_perda_roubo": 0.00015482456919897972, "negociacao_divida": 0.9770495676840074, "negociacao_religacao": 0.0006938755795988667, "cadastro_atualizacao": 8.821638037594291e-05, "internet_consumo": 2.527441613935078e-05, "parceiros_ofertas": 5.695677599652996e-05, "recarga_realizar": 5.695677599652996e-05, "cancelamento_linha": 5.695677599652996e-05, "sem_correspondencia": 0.015792535399630263}, "confidence": 0.9770495676840074, "input_tokens": 407, "latency_ms": 142.69431100001384} +{"id": "g0042-negociacao_divida-curto_neutro-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9998922354763492, "negociacao_religacao": 7.484376351590836e-05, "conta_segunda_via": 2.144309726237743e-05, "sem_correspondencia": 1.1477662872531791e-05}, "confidence": 0.9998922354763492, "input_tokens": 214, "latency_ms": 75.82581500003016} +{"id": "g0042-negociacao_divida-curto_neutro-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"roaming_cobranca": 0.0009104295547434128, "desconto_retencao": 0.0003349283158249718, "negociacao_religacao": 5.136292076876627e-05, "negociacao_divida": 0.9984072381448841, "conta_segunda_via": 5.136292076876627e-05, "portabilidade": 1.1460616736825931e-05, "conta_contestacao": 3.115318621864753e-05, "bonus_nao_recebido": 5.085617848836711e-06, "conta_vencimento": 1.076625307047303e-05, "suporte_sem_sinal": 4.216125280623602e-06, "fidelidade_pontos": 2.722135074670012e-06, "sem_correspondencia": 0.00017927420877993393}, "confidence": 0.9984072381448841, "input_tokens": 418, "latency_ms": 143.9154460000509} +{"id": "g0042-negociacao_divida-curto_neutro-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"atendimento_humano": 0.003167025008239752, "fidelidade_pontos": 0.00048567901513566647, "roaming_cobranca": 9.563586848188721e-05, "negociacao_religacao": 9.563586848188721e-05, "conta_explicacao": 0.0003338019800365019, "negociacao_divida": 0.9950496784801538, "conta_segunda_via": 3.3050871762007956e-05, "beneficios_consulta": 1.0730047065880289e-05, "recarga_nao_creditada": 1.215873623403649e-05, "seguranca_fraude": 5.743380320559085e-06, "parceiros_ofertas": 4.201946805505599e-06, "sem_correspondencia": 0.0007066587972826181}, "confidence": 0.9950496784801538, "input_tokens": 405, "latency_ms": 143.07893199998034} +{"id": "g0045-negociacao_divida-regionalismo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.00317242745822697, "conta_segunda_via": 3.524248565126825e-05, "negociacao_divida": 0.9967470778087983, "sem_correspondencia": 4.525224732348147e-05}, "confidence": 0.9967470778087983, "input_tokens": 233, "latency_ms": 77.58569400004944} +{"id": "g0045-negociacao_divida-regionalismo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"desconto_retencao": 0.0640737360293905, "negociacao_divida": 0.8845106423962014, "suporte_chip_esim": 0.0010356554855546222, "plano_troca": 0.0003809963612719732, "beneficios_consulta": 0.00023108597435040273, "conta_segunda_via": 0.0024844083573584822, "recarga_realizar": 0.0001091572850906983, "bonus_nao_recebido": 0.0001236914087414993, "negociacao_religacao": 0.002192482680124143, "conta_pagamento_confirmacao": 0.0007117949117427505, "recarga_saldo": 0.0001091572850906983, "sem_correspondencia": 0.044037191825082936}, "confidence": 0.8845106423962014, "input_tokens": 444, "latency_ms": 147.31071599999268} +{"id": "g0045-negociacao_divida-regionalismo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.001169415936476578, "negociacao_divida": 0.9987499275855468, "conta_segunda_via": 4.534317656267066e-05, "sem_correspondencia": 3.531330141395288e-05}, "confidence": 0.9987499275855468, "input_tokens": 228, "latency_ms": 78.24124899997287} +{"id": "g0045-negociacao_divida-regionalismo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9999203808788486, "negociacao_religacao": 5.1440764185147015e-05, "conta_segunda_via": 1.1477985950789467e-05, "sem_correspondencia": 1.6700371015507006e-05}, "confidence": 0.9999203808788486, "input_tokens": 226, "latency_ms": 77.8297140000177} +{"id": "g0045-negociacao_divida-regionalismo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 136, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_vencimento": 0.0009106598285303041, "recarga_saldo": 3.531011345543434e-05, "negociacao_divida": 0.9986597640151059, "vas_cancelamento": 1.89001417693234e-05, "bonus_nao_recebido": 2.2797922720502865e-05, "vas_contratacao": 5.764217565839791e-06, "suporte_chip_esim": 1.1463515456010024e-05, "conta_pagamento_confirmacao": 1.4719445210109633e-05, "internet_consumo": 5.764217565839791e-06, "conta_segunda_via": 4.489177154069975e-06, "negociacao_religacao": 1.4719445210109633e-05, "sem_correspondencia": 0.00029564796025649494}, "confidence": 0.9986597640151059, "input_tokens": 445, "latency_ms": 148.25794999995878} +{"id": "g0045-negociacao_divida-regionalismo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0035933642652106112, "conta_segunda_via": 3.5228103674174215e-05, "negociacao_divida": 0.9963403189387389, "sem_correspondencia": 3.108869237638775e-05}, "confidence": 0.9963403189387389, "input_tokens": 235, "latency_ms": 77.78914200002873} +{"id": "g0045-negociacao_divida-regionalismo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.00246767931664823, "vas_cancelamento": 0.00017875809013644548, "portabilidade": 0.00012285851884792922, "atendimento_humano": 5.451813725931424e-05, "negociacao_divida": 0.9955328894423725, "marketplace_compra": 4.8112087266026636e-05, "plano_troca": 4.519712325692731e-05, "suporte_sem_sinal": 1.2949192617390932e-05, "conta_vencimento": 0.0001392169405786125, "negociacao_religacao": 5.121505030165786e-05, "seguranca_fraude": 2.5752544559043736e-05, "sem_correspondencia": 0.0013208535561558972}, "confidence": 0.9955328894423725, "input_tokens": 434, "latency_ms": 146.49016999999276} +{"id": "g0045-negociacao_divida-regionalismo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.002472251078677015, "negociacao_religacao": 6.588325963557361e-05, "negociacao_divida": 0.9973772698817811, "sem_correspondencia": 8.459577990631406e-05}, "confidence": 0.9973772698817811, "input_tokens": 226, "latency_ms": 77.28345000003856} +{"id": "g0045-negociacao_divida-regionalismo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9992691084188309, "internet_pacote_adicional": 8.475624231239789e-05, "roaming_pacote": 2.1429734048195835e-05, "conta_segunda_via": 1.0122689598503017e-05, "conta_debito_automatico_digital": 1.6689493657746865e-05, "cadastro_atualizacao": 3.964102203876489e-06, "roaming_cobranca": 5.090007984125302e-06, "suporte_configuracao": 2.724484944755975e-06, "negociacao_religacao": 1.7765873520816295e-05, "marketplace_pedido": 3.0872459005540907e-06, "internet_consumo": 1.9932757664132996e-06, "roaming_duvida": 4.219764830610597e-06, "portabilidade": 1.3836076209959266e-05, "conta_pagamento_confirmacao": 3.3191021385517205e-05, "marketplace_compra": 2.4283069986346604e-05, "sem_correspondencia": 0.000487738498819115}, "confidence": 0.9992691084188309, "input_tokens": 530, "latency_ms": 184.95978400000013} +{"id": "g0045-negociacao_divida-regionalismo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0013249372491310717, "negociacao_divida": 0.998610786040541, "conta_segunda_via": 4.0009638122522904e-05, "sem_correspondencia": 2.426707220531754e-05}, "confidence": 0.998610786040541, "input_tokens": 225, "latency_ms": 78.0632479999781} +{"id": "g0045-negociacao_divida-regionalismo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 131, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"bonus_nao_recebido": 0.0009077463465248738, "conta_contestacao": 0.00022951421934858438, "roaming_cobranca": 9.567576102258709e-05, "desconto_retencao": 0.00029470209113482775, "negociacao_divida": 0.9954647430414663, "fidelidade_resgate": 8.443356275485705e-05, "vas_cancelamento": 3.746716635302987e-05, "plano_troca": 1.5618638637554686e-05, "negociacao_religacao": 5.451440537373041e-05, "internet_consumo": 1.3783400220230095e-05, "conta_segunda_via": 5.745776053842316e-06, "sem_correspondencia": 0.0027960555911097015}, "confidence": 0.9954647430414663, "input_tokens": 443, "latency_ms": 147.8359949999799} +{"id": "g0045-negociacao_divida-regionalismo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"recarga_saldo": 0.0027942904160037614, "negociacao_divida": 0.9948362971733494, "fidelidade_resgate": 0.00017863300988552164, "plano_troca": 7.446531728212951e-05, "recarga_realizar": 0.00017863300988552164, "conta_segunda_via": 0.00012277255253248078, "beneficios_consulta": 3.517492522332542e-05, "negociacao_religacao": 0.00013911952798124626, "atendimento_humano": 2.9161037239954993e-05, "vas_contratacao": 3.744351299307996e-05, "conta_contestacao": 7.446531728212951e-05, "conta_vencimento": 0.0002945160430474458, "roaming_duvida": 5.799364741098308e-05, "seguranca_fraude": 3.744351299307996e-05, "suporte_configuracao": 0.00020241771881844992, "sem_correspondencia": 0.0009071732780714107}, "confidence": 0.9948362971733494, "input_tokens": 546, "latency_ms": 189.73565299995698} +{"id": "g0048-negociacao_divida-indireto_multiplo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9483533951632914, "conta_segunda_via": 0.017369698324715875, "negociacao_religacao": 0.005639115418389202, "sem_correspondencia": 0.028637791093603444}, "confidence": 0.9483533951632914, "input_tokens": 226, "latency_ms": 79.01243800000657} +{"id": "g0048-negociacao_divida-indireto_multiplo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao", "conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 154, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.8107135715758627, "negociacao_religacao": 0.027741092909056197, "conta_segunda_via": 0.10971815083298525, "sem_correspondencia": 0.051827184682095934}, "confidence": 0.8107135715758627, "input_tokens": 235, "latency_ms": 78.64900200002012} +{"id": "g0048-negociacao_divida-indireto_multiplo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0007093409731841664, "recarga_nao_creditada": 0.0002609519608149982, "vas_cancelamento": 2.142024134440282e-05, "seguranca_fraude": 1.66821007325994e-05, "suporte_configuracao": 9.599886151721365e-05, "negociacao_divida": 0.9988264633708617, "conta_segunda_via": 1.7758003792961623e-05, "sem_correspondencia": 5.1384487751900495e-05}, "confidence": 0.9988264633708617, "input_tokens": 330, "latency_ms": 116.24253200000112} +{"id": "g0048-negociacao_divida-indireto_multiplo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_divida", "negociacao_religacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 0.005646131322780018, "parceiros_ofertas": 0.0008658622818070418, "vas_contratacao": 0.00040900438120566136, "cadastro_atualizacao": 0.0002480736971580272, "negociacao_divida": 0.019706934699369946, "conta_segunda_via": 0.0012598221862709714, "negociacao_religacao": 0.9495332888621283, "sem_correspondencia": 0.02233088256928002}, "confidence": 0.9495332888621283, "input_tokens": 318, "latency_ms": 109.35418000002528} +{"id": "g0048-negociacao_divida-indireto_multiplo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9986019476622477, "conta_segunda_via": 0.00015823978788972985, "marketplace_compra": 4.000928401026811e-05, "vas_contratacao": 1.2989112771174513e-05, "recarga_saldo": 2.4266857425378034e-05, "plano_troca": 8.386401520314538e-06, "fidelidade_pontos": 6.531336071172182e-06, "internet_consumo": 3.961455576052983e-06, "cadastro_atualizacao": 8.927277948635138e-06, "cancelamento_linha": 5.414667783623714e-06, "suporte_chip_esim": 6.95257105709313e-06, "conta_contestacao": 0.00015823978788972985, "negociacao_religacao": 0.000379597517691267, "internet_pacote_adicional": 3.115926171732304e-05, "plano_nova_linha": 6.596415757321157e-05, "sem_correspondencia": 0.00048741286082716134}, "confidence": 0.9986019476622477, "input_tokens": 528, "latency_ms": 184.5015609999905} +{"id": "g0048-negociacao_divida-indireto_multiplo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"roaming_duvida": 0.011403484294825472, "conta_segunda_via": 0.0037021693127972798, "negociacao_religacao": 0.0006433405608060078, "seguranca_perda_roubo": 0.00044216107005334073, "cadastro_atualizacao": 0.0012019184019780031, "marketplace_compra": 0.0003038925629464051, "negociacao_divida": 0.9058909627176674, "conta_contestacao": 0.00018432015668564606, "conta_explicacao": 0.0002681842455186967, "fidelidade_pontos": 0.0015432937769244697, "troca_numero": 5.6214471715244605e-05, "sem_correspondencia": 0.07436005842808209}, "confidence": 0.9058909627176674, "input_tokens": 434, "latency_ms": 147.5418900000136} +{"id": "g0048-negociacao_divida-indireto_multiplo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"desconto_retencao": 0.042197214488179986, "beneficios_consulta": 0.004447553685724838, "seguranca_fraude": 0.0006019109377676116, "vas_consulta": 0.0006019109377676116, "conta_explicacao": 0.0014439092777792908, "vas_contratacao": 0.00019541187107623322, "marketplace_compra": 0.0001185232910795478, "suporte_sem_sinal": 0.00022143065942092777, "cancelamento_linha": 0.0030567559650459537, "marketplace_pedido": 0.0002509138091843916, "recarga_nao_creditada": 0.00015218691821561884, "negociacao_religacao": 0.032863223686826606, "reclamacao_atendimento": 0.00269757767111004, "negociacao_divida": 0.8475537096580087, "conta_segunda_via": 0.009415471226565244, "sem_correspondencia": 0.054182295916247306}, "confidence": 0.8475537096580087, "input_tokens": 523, "latency_ms": 185.43180199998233} +{"id": "g0048-negociacao_divida-indireto_multiplo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.009614288982436199, "conta_contestacao": 0.0002903263707355983, "conta_segunda_via": 0.00025621212291279243, "conta_debito_automatico_digital": 9.425517259850696e-05, "negociacao_divida": 0.9806841374269393, "vas_consulta": 8.854454037677623e-05, "atendimento_humano": 4.182547930181537e-05, "recarga_realizar": 5.716865201750056e-05, "internet_pacote_adicional": 5.716865201750056e-05, "negociacao_religacao": 0.000176091845174237, "desconto_retencao": 0.0001554005079366703, "sem_correspondencia": 0.008484580247553147}, "confidence": 0.9806841374269393, "input_tokens": 416, "latency_ms": 144.28229399999282} +{"id": "g0048-negociacao_divida-indireto_multiplo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0013248359841323883, "negociacao_divida": 0.9985344621844491, "conta_segunda_via": 7.474213170043698e-05, "sem_correspondencia": 6.595969971820553e-05}, "confidence": 0.9985344621844491, "input_tokens": 219, "latency_ms": 76.44852499998933} +{"id": "g0048-negociacao_divida-indireto_multiplo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.06231666602267033, "negociacao_divida": 0.4063557073158545, "negociacao_religacao": 0.009556570251793087, "sem_correspondencia": 0.521771056409682}, "confidence": 0.521771056409682, "input_tokens": 221, "latency_ms": 76.85308599997143} +{"id": "g0048-negociacao_divida-indireto_multiplo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.0024710897323641573, "troca_numero": 9.581454685352214e-05, "roaming_pacote": 5.1285831221715984e-05, "marketplace_pedido": 2.7451327282519528e-05, "negociacao_religacao": 0.0002951295815896651, "conta_segunda_via": 2.7451327282519528e-05, "negociacao_divida": 0.9969087493399575, "sem_correspondencia": 0.00012302831344834092}, "confidence": 0.9969087493399575, "input_tokens": 314, "latency_ms": 108.11047499998949} +{"id": "g0048-negociacao_divida-indireto_multiplo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 119, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"plano_consulta": 0.0016095714604381077, "desconto_retencao": 0.022219448633394215, "roaming_cobranca": 0.00040696339747602663, "suporte_configuracao": 0.0002468357779500291, "fidelidade_resgate": 0.0005225513460208141, "internet_problema_conexao": 0.00015936915630311867, "negociacao_religacao": 0.0008615415192174989, "negociacao_divida": 0.9447949973367383, "conta_segunda_via": 0.0002797015799456221, "internet_pacote_adicional": 0.00031694341263572895, "conta_debito_automatico_digital": 5.1739589814625966e-05, "sem_correspondencia": 0.028530336790065874}, "confidence": 0.9447949973367383, "input_tokens": 424, "latency_ms": 145.38325299997723} +{"id": "g0050-negociacao_religacao-informal_abreviado-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.0006258297557716156, "recarga_realizar": 0.0001793032270464091, "bonus_nao_recebido": 6.596197096606921e-05, "troca_numero": 2.9270447183839508e-05, "conta_segunda_via": 9.597410144692577e-05, "vas_cancelamento": 8.38612352441286e-06, "vas_consulta": 1.011559587052768e-05, "reclamacao_atendimento": 1.0767995752829094e-05, "negociacao_divida": 8.469684725525173e-05, "negociacao_religacao": 0.9985688455924049, "plano_troca": 5.4144882959794445e-06, "conta_pagamento_confirmacao": 6.596197096606921e-05, "cadastro_atualizacao": 1.011559587052768e-05, "suporte_sem_sinal": 1.4718105145365103e-05, "seguranca_perda_roubo": 4.533495545290077e-05, "sem_correspondencia": 0.0001793032270464091}, "confidence": 0.9985688455924049, "input_tokens": 528, "latency_ms": 183.74248700001772} +{"id": "g0050-negociacao_religacao-informal_abreviado-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.0007071039505258372, "bonus_nao_recebido": 9.569611342214196e-05, "roaming_duvida": 8.445152368442439e-05, "beneficios_consulta": 4.811902771774178e-05, "conta_debito_automatico_digital": 8.445152368442439e-05, "internet_pacote_adicional": 2.2729819244279022e-05, "suporte_sem_sinal": 0.0001228762419122632, "reclamacao_atendimento": 2.918566562637242e-05, "conta_pagamento_confirmacao": 2.5756259515143352e-05, "marketplace_pedido": 1.8843682004484533e-05, "negociacao_divida": 3.1067979339102875e-05, "seguranca_perda_roubo": 0.001165817323828039, "vas_contratacao": 0.00029476478093885263, "suporte_chip_esim": 9.569611342214196e-05, "negociacao_religacao": 0.9956765009201247, "sem_correspondencia": 0.0014969390750100855}, "confidence": 0.9956765009201247, "input_tokens": 528, "latency_ms": 184.44783699999334} +{"id": "g0050-negociacao_religacao-informal_abreviado-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"cadastro_atualizacao": 0.01873596159331617, "troca_numero": 0.0019747558233563964, "conta_segunda_via": 0.0013572285056228904, "recarga_nao_creditada": 0.00038885247729634554, "conta_vencimento": 0.0004406275831195571, "negociacao_religacao": 0.7030617719181061, "marketplace_pedido": 0.00023585094958544428, "negociacao_divida": 0.0005657770160192018, "vas_consulta": 0.00023585094958544428, "internet_problema_conexao": 0.00026725413867708823, "conta_pagamento_confirmacao": 0.20143057014356228, "conta_contestacao": 0.0022376915064210075, "suporte_sem_sinal": 0.0010570106229859395, "reclamacao_atendimento": 0.0006411093504829236, "plano_consulta": 0.0019747558233563964, "sem_correspondencia": 0.06539493159850664}, "confidence": 0.7030617719181061, "input_tokens": 518, "latency_ms": 184.6014779999905} +{"id": "g0050-negociacao_religacao-informal_abreviado-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.03268495648723159, "fidelidade_pontos": 0.00184395906485855, "suporte_chip_esim": 0.0012673332958067082, "cancelamento_linha": 0.00022022950447838117, "parceiros_ofertas": 0.0007686764999814289, "suporte_sem_sinal": 0.8429561379843673, "reclamacao_atendimento": 0.0003204320382616653, "seguranca_fraude": 0.00017151491054319073, "recarga_saldo": 0.0006783546303231787, "conta_pagamento_confirmacao": 0.0005986458601141236, "internet_pacote_adicional": 0.00011788035916912767, "desconto_retencao": 0.0008710245868627783, "negociacao_divida": 0.0007686764999814289, "vas_cancelamento": 0.00028278028125478823, "conta_debito_automatico_digital": 0.002367690306610138, "sem_correspondencia": 0.11408170769015552}, "confidence": 0.8429561379843673, "input_tokens": 520, "latency_ms": 184.23473799998646} +{"id": "g0050-negociacao_religacao-informal_abreviado-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"conta_pagamento_confirmacao": 0.0027987385113006674, "negociacao_religacao": 0.9964199287920615, "suporte_sem_sinal": 0.00029498486884251695, "sem_correspondencia": 0.0004863478277953451}, "confidence": 0.9964199287920615, "input_tokens": 215, "latency_ms": 76.40691599999627} +{"id": "g0050-negociacao_religacao-informal_abreviado-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.7598999643543276, "suporte_sem_sinal": 0.21771498492140232, "conta_pagamento_confirmacao": 0.0021344026082985796, "sem_correspondencia": 0.020250648115971537}, "confidence": 0.7598999643543276, "input_tokens": 216, "latency_ms": 76.17165000004888} +{"id": "g0050-negociacao_religacao-informal_abreviado-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"suporte_sem_sinal": 0.4494307070101813, "negociacao_religacao": 0.509271710409317, "conta_pagamento_confirmacao": 0.0044060636140333285, "sem_correspondencia": 0.03689151896646859}, "confidence": 0.509271710409317, "input_tokens": 214, "latency_ms": 76.2464479999494} +{"id": "g0050-negociacao_religacao-informal_abreviado-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"troca_numero": 0.00029588582426720773, "seguranca_fraude": 5.826337332562965e-05, "negociacao_divida": 2.1433897219795756e-05, "negociacao_religacao": 0.999463237228992, "roaming_pacote": 2.4287787477804905e-05, "suporte_sem_sinal": 7.407356670846736e-06, "parceiros_ofertas": 3.498987535531032e-06, "cadastro_atualizacao": 1.9936630016931622e-06, "bonus_nao_recebido": 5.768855175744633e-06, "fidelidade_resgate": 9.99999831082554e-07, "reclamacao_atendimento": 1.2092177356616228e-06, "roaming_duvida": 4.220584607704499e-06, "desconto_retencao": 1.147273844459709e-05, "conta_pagamento_confirmacao": 1.776932491129661e-05, "atendimento_humano": 2.4287787477804905e-05, "sem_correspondencia": 5.826337332562965e-05}, "confidence": 0.999463237228992, "input_tokens": 516, "latency_ms": 184.5412490000058} +{"id": "g0050-negociacao_religacao-informal_abreviado-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"suporte_sem_sinal": 0.02001204029623868, "suporte_chip_esim": 0.0018614097062178557, "conta_pagamento_confirmacao": 0.3547219017866115, "parceiros_ofertas": 0.0003234645050264114, "conta_contestacao": 0.0006043112538884078, "negociacao_divida": 0.0002519144098103735, "negociacao_religacao": 0.5848375446587881, "sem_correspondencia": 0.03738741338341865}, "confidence": 0.5848375446587881, "input_tokens": 318, "latency_ms": 108.60753700001169} +{"id": "g0050-negociacao_religacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"portabilidade": 0.05183147685443791, "roaming_cobranca": 0.0013812620717809725, "reclamacao_atendimento": 0.0005081379190780928, "suporte_configuracao": 0.0006524620032790899, "desconto_retencao": 0.001773575607273536, "internet_pacote_adicional": 0.0003957382092862928, "cancelamento_linha": 0.00044843013967219865, "roaming_pacote": 0.0007393363097005833, "roaming_duvida": 0.0010757279831298523, "vas_cancelamento": 0.0007393363097005833, "suporte_sem_sinal": 0.49176336040323804, "troca_numero": 0.004821078344649869, "conta_pagamento_confirmacao": 0.004254586706271178, "plano_troca": 0.0013812620717809725, "negociacao_divida": 0.004254586706271178, "sem_correspondencia": 0.43397964236044967}, "confidence": 0.49176336040323804, "input_tokens": 510, "latency_ms": 163.89858600001617} +{"id": "g0050-negociacao_religacao-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"fidelidade_pontos": 0.04127666245875394, "negociacao_divida": 0.010436374652240298, "seguranca_perda_roubo": 0.009210068304814448, "plano_nova_linha": 0.002990071399696944, "suporte_sem_sinal": 0.8290639278812565, "conta_segunda_via": 0.001600469888775563, "roaming_duvida": 0.0004046621597756809, "atendimento_humano": 0.0007560084441267079, "conta_contestacao": 0.001099985795583224, "conta_pagamento_confirmacao": 0.003388194781125952, "fidelidade_resgate": 0.0007560084441267079, "sem_correspondencia": 0.09901756578972404}, "confidence": 0.8290639278812565, "input_tokens": 420, "latency_ms": 145.04744399999936} +{"id": "g0050-negociacao_religacao-informal_abreviado-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.0051298868433377835, "negociacao_divida": 0.0003716077565445922, "plano_troca": 0.00012842420424768675, "conta_vencimento": 8.291689823019358e-05, "negociacao_religacao": 0.977583393349902, "bonus_nao_recebido": 8.291689823019358e-05, "internet_problema_conexao": 2.6919175596133528e-05, "internet_consumo": 2.0964675033905446e-05, "conta_pagamento_confirmacao": 4.438221739505715e-05, "internet_pacote_adicional": 1.4408796384139973e-05, "recarga_nao_creditada": 2.2316780406605933e-05, "suporte_sem_sinal": 0.009583890357150557, "reclamacao_atendimento": 8.826457871669714e-05, "recarga_saldo": 7.789321732541943e-05, "plano_nova_linha": 0.00015490915992137817, "sem_correspondencia": 0.006586905091577759}, "confidence": 0.977583393349902, "input_tokens": 510, "latency_ms": 164.64039800001729} +{"id": "g0051-negociacao_religacao-erros_digitacao-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.0009107724436591675, "suporte_sem_sinal": 9.599470931399054e-05, "conta_contestacao": 5.138226523767179e-05, "plano_troca": 1.3829349078153833e-05, "negociacao_religacao": 0.9987832614995582, "conta_pagamento_confirmacao": 5.138226523767179e-05, "negociacao_divida": 1.775723571259671e-05, "plano_nova_linha": 4.217713171327091e-06, "portabilidade": 8.92889885376695e-06, "atendimento_humano": 1.9923066311901513e-06, "marketplace_compra": 2.2575791771678997e-06, "sem_correspondencia": 5.822373436913715e-05}, "confidence": 0.9987832614995582, "input_tokens": 415, "latency_ms": 143.2987100000105} +{"id": "g0051-negociacao_religacao-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"suporte_sem_sinal": 0.011728081927048578, "troca_numero": 0.0017985596150771395, "negociacao_divida": 0.931676946540515, "conta_pagamento_confirmacao": 0.0005152959571586176, "bonus_nao_recebido": 0.0002434085749243978, "plano_consulta": 7.902319442538548e-05, "recarga_saldo": 0.00010146779015005199, "roaming_cobranca": 7.902319442538548e-05, "conta_explicacao": 0.00040131289494866045, "reclamacao_atendimento": 0.000749751193653257, "seguranca_fraude": 6.551252919027564e-05, "sem_correspondencia": 0.052561616588483004}, "confidence": 0.931676946540515, "input_tokens": 428, "latency_ms": 146.01870899997493} +{"id": "g0051-negociacao_religacao-erros_digitacao-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_vencimento": 0.0027675446975388004, "seguranca_perda_roubo": 0.00017692321330761994, "negociacao_religacao": 0.9853141618324655, "cancelamento_linha": 0.00013778793706748359, "negociacao_divida": 0.0006997448826972796, "parceiros_ofertas": 3.947690491930405e-05, "plano_consulta": 3.708512016063978e-05, "conta_pagamento_confirmacao": 5.068934928855173e-05, "suporte_sem_sinal": 0.004026753774491082, "conta_contestacao": 7.375256802742601e-05, "vas_contratacao": 3.708512016063978e-05, "sem_correspondencia": 0.006638994599875473}, "confidence": 0.9853141618324655, "input_tokens": 410, "latency_ms": 143.80678300000227} +{"id": "g0051-negociacao_religacao-erros_digitacao-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_pagamento_confirmacao": 0.03344099183192867, "suporte_sem_sinal": 0.048656356011773615, "marketplace_compra": 0.0006940456433114809, "fidelidade_resgate": 0.00042095996190839153, "plano_troca": 0.0006124931304747148, "negociacao_divida": 0.062475997802524705, "roaming_cobranca": 0.0001988474060486558, "cadastro_atualizacao": 0.0001988474060486558, "internet_pacote_adicional": 0.00047701012963956405, "vas_cancelamento": 0.0002553251234089018, "cancelamento_linha": 0.0011442878149643928, "recarga_saldo": 0.008455206858094673, "conta_explicacao": 0.0024224573232893, "roaming_pacote": 0.0006940456433114809, "negociacao_religacao": 0.5927557632632702, "sem_correspondencia": 0.24709736465000257}, "confidence": 0.5927557632632702, "input_tokens": 517, "latency_ms": 182.31926099997509} +{"id": "g0051-negociacao_religacao-erros_digitacao-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.001324306369410615, "bonus_nao_recebido": 9.593243163901662e-05, "suporte_sem_sinal": 3.999058720571091e-05, "conta_pagamento_confirmacao": 1.2983042807443297e-05, "plano_troca": 0.0003348370871634312, "portabilidade": 1.6670556950702166e-05, "negociacao_religacao": 0.9981352893376174, "sem_correspondencia": 3.999058720571091e-05}, "confidence": 0.9981352893376174, "input_tokens": 329, "latency_ms": 115.77398299999686} +{"id": "g0051-negociacao_religacao-erros_digitacao-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.9994546997370847, "fidelidade_pontos": 7.481101316518314e-05, "suporte_chip_esim": 2.585399434080159e-05, "reclamacao_atendimento": 9.51115299014372e-06, "marketplace_pedido": 1.4731161926079226e-05, "suporte_sem_sinal": 1.7769173124355403e-05, "parceiros_ofertas": 6.140861912716532e-06, "conta_pagamento_confirmacao": 2.14337141297958e-05, "conta_debito_automatico_digital": 6.958508176891732e-06, "seguranca_perda_roubo": 4.492750550546583e-06, "cadastro_atualizacao": 3.28696651973851e-06, "portabilidade": 9.51115299014372e-06, "conta_vencimento": 1.6692593348413607e-05, "plano_consulta": 7.407293396635864e-06, "negociacao_divida": 0.00012334250868806476, "sem_correspondencia": 0.00020335741765552771}, "confidence": 0.9994546997370847, "input_tokens": 529, "latency_ms": 184.12486500000114} +{"id": "g0051-negociacao_religacao-erros_digitacao-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.46532613628503616, "conta_pagamento_confirmacao": 0.002154887521725018, "negociacao_divida": 0.5272835915029519, "parceiros_ofertas": 0.0002271234738078545, "atendimento_humano": 0.00029163231309569775, "roaming_duvida": 5.3946553534647434e-05, "suporte_sem_sinal": 0.00010078543055850604, "sem_correspondencia": 0.004561896919290309}, "confidence": 0.5272835915029519, "input_tokens": 313, "latency_ms": 109.05345899999475} +{"id": "g0051-negociacao_religacao-erros_digitacao-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_pagamento_confirmacao": 0.0006259663926593834, "negociacao_religacao": 0.998786862294272, "atendimento_humano": 4.001669266999248e-05, "conta_vencimento": 1.4721318536966185e-05, "recarga_realizar": 5.138245048005238e-05, "plano_troca": 6.5325455016254825e-06, "negociacao_divida": 1.4721318536966185e-05, "fidelidade_pontos": 5.76495117117742e-06, "suporte_sem_sinal": 1.4721318536966185e-05, "suporte_configuracao": 6.5325455016254825e-06, "plano_nova_linha": 2.5581815749587517e-06, "sem_correspondencia": 0.00043021999055825415}, "confidence": 0.998786862294272, "input_tokens": 415, "latency_ms": 142.48601600002075} +{"id": "g0051-negociacao_religacao-erros_digitacao-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"suporte_configuracao": 0.0008034130354521726, "roaming_cobranca": 5.136047702204612e-05, "negociacao_religacao": 0.9983597358927326, "plano_consulta": 2.141023218306177e-05, "recarga_realizar": 5.8199045086305847e-05, "internet_problema_conexao": 7.399178252992077e-06, "seguranca_perda_roubo": 1.298596225059311e-05, "conta_pagamento_confirmacao": 2.5825669706335704e-05, "negociacao_divida": 3.3160816305917685e-05, "suporte_sem_sinal": 6.594815790951394e-05, "portabilidade": 8.384367391343674e-06, "sem_correspondencia": 0.0005521771657071896}, "confidence": 0.9983597358927326, "input_tokens": 419, "latency_ms": 142.99965300000395} +{"id": "g0051-negociacao_religacao-erros_digitacao-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.0046056116141841566, "recarga_realizar": 0.00012273539219984292, "conta_pagamento_confirmacao": 8.435471918715715e-05, "internet_problema_conexao": 1.3770529361617224e-05, "atendimento_humano": 7.444277840105953e-05, "cancelamento_linha": 2.0036001995900924e-05, "reclamacao_atendimento": 3.1032366954745314e-05, "conta_vencimento": 2.4168031684914837e-05, "portabilidade": 5.116372347846036e-05, "suporte_sem_sinal": 0.00020235645178760358, "negociacao_religacao": 0.9945351838792083, "troca_numero": 2.4168031684914837e-05, "beneficios_consulta": 2.1328213103503705e-05, "bonus_nao_recebido": 1.0724499050135268e-05, "parceiros_ofertas": 3.984634790987375e-05, "sem_correspondencia": 0.00013907741980780222}, "confidence": 0.9945351838792083, "input_tokens": 497, "latency_ms": 162.66299000000117} +{"id": "g0051-negociacao_religacao-erros_digitacao-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.0010315607981499497, "plano_consulta": 0.00026081941525225497, "seguranca_perda_roubo": 3.5298069436771626e-05, "recarga_saldo": 2.4259984685912428e-05, "conta_pagamento_confirmacao": 0.00026081941525225497, "negociacao_religacao": 0.9983191285523885, "suporte_sem_sinal": 2.2790146517601014e-05, "sem_correspondencia": 4.532361831682352e-05}, "confidence": 0.9983191285523885, "input_tokens": 318, "latency_ms": 109.6377640000128} +{"id": "g0051-negociacao_religacao-erros_digitacao-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.6074731877722922, "suporte_sem_sinal": 0.15359327525856722, "troca_numero": 0.004093122142575198, "reclamacao_atendimento": 0.0015057754864570207, "conta_segunda_via": 0.0011726991279824533, "conta_pagamento_confirmacao": 0.0003807196653684886, "plano_nova_linha": 0.0003807196653684886, "beneficios_consulta": 0.00015870756863683405, "negociacao_divida": 0.1740439822607127, "plano_troca": 0.0005539438444874655, "conta_vencimento": 0.00014005893773873812, "sem_correspondencia": 0.05650380826981323}, "confidence": 0.6074731877722922, "input_tokens": 416, "latency_ms": 143.0044319999979} +{"id": "g0053-negociacao_religacao-emocional-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.0009105882444381613, "negociacao_religacao": 0.998581262526046, "internet_pacote_adicional": 5.137187342872301e-05, "suporte_sem_sinal": 4.533551918081594e-05, "conta_pagamento_confirmacao": 0.00015823651009563714, "negociacao_divida": 3.5307337838968144e-05, "fidelidade_resgate": 1.4718288161023682e-05, "sem_correspondencia": 0.00020317970081076448}, "confidence": 0.998581262526046, "input_tokens": 353, "latency_ms": 118.35691900000711} +{"id": "g0053-negociacao_religacao-emocional-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 145, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.9938387677808623, "conta_pagamento_confirmacao": 0.0027914885612372754, "suporte_sem_sinal": 0.0009062636490082912, "sem_correspondencia": 0.0024634800088922243}, "confidence": 0.9938387677808623, "input_tokens": 234, "latency_ms": 78.21596100001216} +{"id": "g0053-negociacao_religacao-emocional-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_cobranca": 0.015288577815972678, "fidelidade_resgate": 0.0011075008623883077, "conta_pagamento_confirmacao": 0.0006717332286966906, "conta_debito_automatico_digital": 0.0004074267983523011, "plano_troca": 0.0011075008623883077, "internet_consumo": 0.00010965743515094331, "marketplace_pedido": 0.00012425815300856722, "conta_contestacao": 0.0007611734689712397, "conta_segunda_via": 0.0018259602291383385, "negociacao_religacao": 0.9458708160280037, "negociacao_divida": 0.00927299118878984, "suporte_sem_sinal": 0.013492122567519449, "troca_numero": 0.00021807985010297126, "beneficios_consulta": 0.00010965743515094331, "recarga_saldo": 0.0003595528875758642, "sem_correspondencia": 0.00927299118878984}, "confidence": 0.9458708160280037, "input_tokens": 536, "latency_ms": 187.14992499997152} +{"id": "g0053-negociacao_religacao-emocional-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"plano_nova_linha": 0.021426101614912506, "recarga_nao_creditada": 0.003723298170393297, "negociacao_divida": 0.004780809484691959, "atendimento_humano": 0.0007331608800168549, "suporte_configuracao": 0.0025589829142533558, "roaming_cobranca": 0.00019732757388761177, "conta_pagamento_confirmacao": 0.003723298170393297, "negociacao_religacao": 0.9110610237093724, "suporte_sem_sinal": 0.011468565757991113, "vas_contratacao": 0.00023802248866809094, "internet_problema_conexao": 6.018150982727996e-05, "sem_correspondencia": 0.04002922772559231}, "confidence": 0.9110610237093724, "input_tokens": 424, "latency_ms": 146.0514390000185} +{"id": "g0053-negociacao_religacao-emocional-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.005787448995437579, "conta_segunda_via": 0.0008875340488120445, "plano_nova_linha": 0.00032650552989760257, "seguranca_perda_roubo": 0.00014488595061865875, "conta_pagamento_confirmacao": 0.0007832460490149943, "desconto_retencao": 0.000538316612143394, "suporte_sem_sinal": 0.00019803561444861582, "negociacao_religacao": 0.9732992671615501, "reclamacao_atendimento": 0.00012011467187811569, "marketplace_compra": 6.843927703434071e-05, "roaming_pacote": 1.960818116398206e-05, "sem_correspondencia": 0.017826597908000563}, "confidence": 0.9732992671615501, "input_tokens": 434, "latency_ms": 146.24285499996859} +{"id": "g0053-negociacao_religacao-emocional-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"plano_troca": 0.026450634418017465, "conta_debito_automatico_digital": 0.0019160775306429946, "negociacao_religacao": 0.8759247133467908, "troca_numero": 0.00048446026837833153, "conta_pagamento_confirmacao": 0.0013168995441432108, "suporte_sem_sinal": 0.006687767715030652, "negociacao_divida": 0.04360972358849831, "sem_correspondencia": 0.04360972358849831}, "confidence": 0.8759247133467908, "input_tokens": 328, "latency_ms": 115.73591600000555} +{"id": "g0053-negociacao_religacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9841137802492816, "internet_pacote_adicional": 0.002152740153576687, "negociacao_divida": 0.0016765557173547803, "marketplace_compra": 0.0002571081464486176, "conta_debito_automatico_digital": 0.0006167703803932632, "vas_consulta": 9.45848012361428e-05, "conta_pagamento_confirmacao": 0.0001559439736829724, "sem_correspondencia": 0.01093251657802582}, "confidence": 0.9841137802492816, "input_tokens": 327, "latency_ms": 115.38292399995953} +{"id": "g0053-negociacao_religacao-emocional-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"suporte_sem_sinal": 0.20954707245716991, "negociacao_divida": 0.015179539016036074, "conta_debito_automatico_digital": 0.0007557447467840462, "vas_cancelamento": 0.0004045210127593511, "conta_pagamento_confirmacao": 0.0005885746005975158, "plano_consulta": 0.00021652449515551897, "negociacao_religacao": 0.6454504232240222, "reclamacao_atendimento": 0.000356988540790511, "fidelidade_resgate": 0.00011589721058629626, "recarga_nao_creditada": 0.00024535439673655185, "vas_consulta": 4.263620106381564e-05, "sem_correspondencia": 0.12709672409829825}, "confidence": 0.6454504232240222, "input_tokens": 439, "latency_ms": 147.65854799998124} +{"id": "g0053-negociacao_religacao-emocional-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_cancelamento": 0.014029410791992736, "conta_contestacao": 0.0018986742831771277, "vas_contratacao": 0.000896870225922397, "marketplace_compra": 0.00042365149687501773, "suporte_sem_sinal": 0.03365480693782675, "bonus_nao_recebido": 0.00042365149687501773, "recarga_realizar": 0.0003299401175156367, "negociacao_religacao": 0.8679689107740592, "conta_segunda_via": 0.00054397928980533, "negociacao_divida": 0.00964226362509097, "suporte_chip_esim": 0.00011402425351756427, "conta_pagamento_confirmacao": 0.0006984832342617906, "parceiros_ofertas": 0.0006984832342617906, "cancelamento_linha": 0.00964226362509097, "marketplace_pedido": 0.0035471905540261912, "sem_correspondencia": 0.055487396059701204}, "confidence": 0.8679689107740592, "input_tokens": 540, "latency_ms": 186.35571999999456} +{"id": "g0053-negociacao_religacao-emocional-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.194061751790714, "negociacao_divida": 0.7675291173166436, "suporte_sem_sinal": 0.010948214861372336, "fidelidade_pontos": 0.0016789631270769075, "desconto_retencao": 0.012405952734007299, "conta_pagamento_confirmacao": 0.000793086024516593, "cadastro_atualizacao": 0.00017696141166186893, "sem_correspondencia": 0.012405952734007299}, "confidence": 0.7675291173166436, "input_tokens": 327, "latency_ms": 115.32605499996862} +{"id": "g0053-negociacao_religacao-emocional-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 127, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_debito_automatico_digital": 0.01629567257574453, "conta_contestacao": 0.0019462405456237494, "suporte_chip_esim": 0.0009193389373410822, "negociacao_religacao": 0.5396385623166478, "reclamacao_atendimento": 0.17519499073781228, "fidelidade_pontos": 0.0011804545620966484, "troca_numero": 0.0028317632846643994, "suporte_sem_sinal": 0.17519499073781228, "parceiros_ofertas": 0.001337630260955495, "conta_pagamento_confirmacao": 0.0004920866728943182, "negociacao_divida": 0.005994842920677696, "vas_contratacao": 0.001337630260955495, "portabilidade": 0.001337630260955495, "seguranca_fraude": 0.0004342649646323947, "internet_problema_conexao": 0.0028317632846643994, "sem_correspondencia": 0.073032137676522}, "confidence": 0.5396385623166478, "input_tokens": 536, "latency_ms": 184.81733400000167} +{"id": "g0053-negociacao_religacao-emocional-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 0.00246516588802782, "recarga_nao_creditada": 0.0006232915467206029, "negociacao_divida": 0.0006232915467206029, "conta_pagamento_confirmacao": 8.43533380144192e-05, "suporte_sem_sinal": 0.000800322187995869, "cancelamento_linha": 8.43533380144192e-05, "negociacao_religacao": 0.9945188999665104, "sem_correspondencia": 0.000800322187995869}, "confidence": 0.9945188999665104, "input_tokens": 325, "latency_ms": 114.9161030000414} +{"id": "g0058-recarga_realizar-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"roaming_cobranca": 0.03946803292504018, "bonus_nao_recebido": 0.030737734948309284, "recarga_saldo": 0.4808190727501479, "suporte_configuracao": 0.005341417414702268, "conta_pagamento_confirmacao": 0.027125955884349216, "recarga_nao_creditada": 0.030737734948309284, "roaming_pacote": 0.011307780755659932, "sem_correspondencia": 0.37446227037348195}, "confidence": 0.4808190727501479, "input_tokens": 308, "latency_ms": 107.34137700001156} +{"id": "g0058-recarga_realizar-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0500447147108552, "reclamacao_atendimento": 0.002491579632759594, "parceiros_ofertas": 0.0006299699872622744, "recarga_nao_creditada": 0.0017124359688496169, "recarga_saldo": 0.00985438860883047, "seguranca_fraude": 0.0010386449179020007, "desconto_retencao": 0.0013336464734997214, "conta_pagamento_confirmacao": 0.012653285439656478, "internet_pacote_adicional": 0.00362522697450278, "roaming_pacote": 0.0008088974753952131, "atendimento_humano": 0.0003820961119733466, "conta_debito_automatico_digital": 0.006772815639889066, "conta_explicacao": 0.00362522697450278, "bonus_nao_recebido": 0.014338050822159734, "conta_contestacao": 0.00362522697450278, "sem_correspondencia": 0.887063793287459}, "confidence": 0.887063793287459, "input_tokens": 504, "latency_ms": 163.82157799995412} +{"id": "g0058-recarga_realizar-erros_digitacao-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.09179928849283434, "recarga_nao_creditada": 0.009675573822475613, "recarga_realizar": 0.6783100925154717, "sem_correspondencia": 0.22021504516921836}, "confidence": 0.6783100925154717, "input_tokens": 201, "latency_ms": 75.53739700000506} +{"id": "g0058-recarga_realizar-erros_digitacao-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 0.0011682532668621356, "seguranca_fraude": 0.0001581058867628852, "conta_contestacao": 3.5278191833812083e-05, "recarga_realizar": 0.9977569394134095, "cadastro_atualizacao": 5.816390526824555e-05, "vas_contratacao": 1.6664237863474033e-05, "suporte_configuracao": 6.946687852170856e-06, "fidelidade_resgate": 6.946687852170856e-06, "marketplace_compra": 1.5654602730778434e-05, "desconto_retencao": 7.394710726467883e-06, "reclamacao_atendimento": 4.774384083904515e-06, "recarga_saldo": 0.00020301197713149853, "marketplace_pedido": 2.9246648266984233e-05, "conta_segunda_via": 1.3815138421104313e-05, "recarga_nao_creditada": 0.00013952795534863697, "sem_correspondencia": 0.00037927630558624495}, "confidence": 0.9977569394134095, "input_tokens": 531, "latency_ms": 187.9675769999949} +{"id": "g0058-recarga_realizar-erros_digitacao-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.0073198930436663475, "internet_pacote_adicional": 0.00046794510654344653, "recarga_realizar": 0.9587167929879615, "vas_consulta": 0.00025047296619691627, "internet_consumo": 0.00032161365479001, "vas_cancelamento": 0.00025047296619691627, "recarga_saldo": 0.019897532246862006, "suporte_chip_esim": 0.00041296010710421, "plano_troca": 0.00032161365479001, "recarga_nao_creditada": 0.0012720066798333825, "roaming_duvida": 0.00011831505159725405, "sem_correspondencia": 0.01065038153445803}, "confidence": 0.9587167929879615, "input_tokens": 411, "latency_ms": 144.02829200002998} +{"id": "g0058-recarga_realizar-erros_digitacao-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"plano_consulta": 0.007540859320639691, "conta_debito_automatico_digital": 0.00037543727854913233, "recarga_realizar": 0.9876576640026923, "conta_vencimento": 0.00012188663881927986, "parceiros_ofertas": 0.00015650554219859403, "cadastro_atualizacao": 5.080991043002988e-05, "recarga_saldo": 0.0010205443320062233, "fidelidade_pontos": 6.524121641178593e-05, "cancelamento_linha": 0.00012188663881927986, "atendimento_humano": 6.128845093107263e-05, "portabilidade": 3.7173324575988846e-05, "seguranca_perda_roubo": 0.00012974765163924584, "plano_nova_linha": 0.0007948007249255305, "internet_problema_conexao": 5.080991043002988e-05, "recarga_nao_creditada": 0.0010205443320062233, "sem_correspondencia": 0.0007948007249255305}, "confidence": 0.9876576640026923, "input_tokens": 488, "latency_ms": 161.2423549999562} +{"id": "g0058-recarga_realizar-erros_digitacao-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.00521661676771301, "recarga_realizar": 0.9941111914017879, "recarga_saldo": 0.0002943013793050412, "sem_correspondencia": 0.0003778904511939326}, "confidence": 0.9941111914017879, "input_tokens": 204, "latency_ms": 75.30434299997069} +{"id": "g0058-recarga_realizar-erros_digitacao-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"seguranca_perda_roubo": 0.015334322721651604, "plano_consulta": 0.0007634509737177579, "plano_troca": 0.0008651032898606397, "recarga_nao_creditada": 0.0004630564227472841, "reclamacao_atendimento": 0.003421549884649829, "marketplace_compra": 0.0006737431195811147, "recarga_realizar": 0.9487009531267236, "recarga_saldo": 0.0006737431195811147, "bonus_nao_recebido": 0.00017034893803111805, "troca_numero": 0.00021873236613772058, "internet_consumo": 6.670960263140317e-05, "sem_correspondencia": 0.028648286434686688}, "confidence": 0.9487009531267236, "input_tokens": 409, "latency_ms": 142.91680700000597} +{"id": "g0058-recarga_realizar-erros_digitacao-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"negociacao_divida": 0.020651974810150023, "plano_troca": 0.0024665266521457408, "conta_segunda_via": 0.0007066717174232602, "conta_explicacao": 0.00042861806296898964, "internet_problema_conexao": 0.00042861806296898964, "desconto_retencao": 0.0003338080830787979, "internet_pacote_adicional": 0.000157679773481018, "roaming_pacote": 0.00013072112356385363, "negociacao_religacao": 0.0005503564869036496, "recarga_nao_creditada": 0.0003338080830787979, "portabilidade": 0.00010837161779569273, "reclamacao_atendimento": 0.0008007639634242447, "conta_debito_automatico_digital": 0.001496024037524749, "recarga_realizar": 0.8781443143656201, "recarga_saldo": 0.04372023101617214, "sem_correspondencia": 0.049541512143699735}, "confidence": 0.8781443143656201, "input_tokens": 505, "latency_ms": 163.61116400003084} +{"id": "g0058-recarga_realizar-erros_digitacao-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.0035739178553043675, "parceiros_ofertas": 0.00048367718521200395, "conta_segunda_via": 0.00017793489260316823, "desconto_retencao": 8.405049183130124e-05, "bonus_nao_recebido": 0.0002933650422345864, "recarga_realizar": 0.9909483684382614, "seguranca_fraude": 3.729717966113171e-05, "negociacao_religacao": 3.503745777976821e-05, "beneficios_consulta": 3.092044796508398e-05, "recarga_nao_creditada": 5.776700191276154e-05, "recarga_saldo": 0.0007037461519301634, "sem_correspondencia": 0.0035739178553043675}, "confidence": 0.9909483684382614, "input_tokens": 414, "latency_ms": 142.4208580000368} +{"id": "g0058-recarga_realizar-erros_digitacao-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"reclamacao_atendimento": 0.002177227648550754, "suporte_chip_esim": 0.00026003276065878677, "negociacao_religacao": 0.00022947810585190073, "marketplace_pedido": 7.930551130129698e-05, "recarga_realizar": 0.9953081091178752, "recarga_nao_creditada": 0.0002946557204872005, "recarga_saldo": 0.00048580515390071895, "sem_correspondencia": 0.0011653859813743185}, "confidence": 0.9953081091178752, "input_tokens": 314, "latency_ms": 107.93356700003187} +{"id": "g0058-recarga_realizar-erros_digitacao-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_contestacao": 0.0008035931300348463, "recarga_nao_creditada": 9.59755127988057e-05, "portabilidade": 6.59629409730849e-05, "recarga_saldo": 3.530741801456725e-05, "parceiros_ofertas": 0.0002956253916064295, "troca_numero": 3.530741801456725e-05, "recarga_realizar": 0.9985835300957887, "sem_correspondencia": 8.469809276891422e-05}, "confidence": 0.9985835300957887, "input_tokens": 294, "latency_ms": 105.35374400001274} +{"id": "g0059-recarga_realizar-regionalismo-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.007572199383316092, "recarga_nao_creditada": 0.0003326992216879658, "recarga_realizar": 0.991762402173308, "sem_correspondencia": 0.0003326992216879658}, "confidence": 0.991762402173308, "input_tokens": 222, "latency_ms": 77.01121499997043} +{"id": "g0059-recarga_realizar-regionalismo-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"negociacao_divida": 0.010381635628783425, "recarga_realizar": 0.934525057510373, "plano_nova_linha": 0.001094216344957596, "recarga_nao_creditada": 0.0008521765463025063, "fidelidade_resgate": 0.0004561372355242589, "suporte_chip_esim": 0.00021546397352141048, "roaming_cobranca": 7.926476617163493e-05, "conta_debito_automatico_digital": 0.00012276767146077806, "marketplace_compra": 0.0006636757615754771, "recarga_saldo": 0.010381635628783425, "cadastro_atualizacao": 0.00016780351130215093, "sem_correspondencia": 0.04106016542124426}, "confidence": 0.934525057510373, "input_tokens": 417, "latency_ms": 143.27106299998604} +{"id": "g0059-recarga_realizar-regionalismo-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"desconto_retencao": 0.0008028131319752941, "negociacao_religacao": 0.00010864894260194856, "recarga_realizar": 0.9976142669367796, "marketplace_pedido": 2.7470754732089772e-05, "parceiros_ofertas": 5.132212647583881e-05, "internet_pacote_adicional": 1.8880355207661667e-05, "conta_vencimento": 1.4704035420393181e-05, "recarga_saldo": 0.000379222071646387, "plano_nova_linha": 4.529161764898261e-05, "recarga_nao_creditada": 0.00012311538123674443, "suporte_chip_esim": 1.1451514299711885e-05, "sem_correspondencia": 0.0008028131319752941}, "confidence": 0.9976142669367796, "input_tokens": 412, "latency_ms": 142.55060700003241} +{"id": "g0059-recarga_realizar-regionalismo-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0021818939775756583, "recarga_nao_creditada": 4.528376481519587e-05, "recarga_realizar": 0.9974412967619835, "seguranca_perda_roubo": 1.6658966094353275e-05, "roaming_pacote": 3.9962782186779635e-05, "negociacao_religacao": 1.3810767970998884e-05, "internet_pacote_adicional": 3.112304606077596e-05, "sem_correspondencia": 0.0002299699333126762}, "confidence": 0.9974412967619835, "input_tokens": 302, "latency_ms": 105.23752500000683} +{"id": "g0059-recarga_realizar-regionalismo-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"internet_problema_conexao": 0.0011677403248113306, "fidelidade_pontos": 0.00012307892472473384, "roaming_cobranca": 7.465114141001437e-05, "conta_segunda_via": 4.819839944753597e-05, "seguranca_perda_roubo": 7.012825739450349e-05, "atendimento_humano": 2.9233807014007018e-05, "suporte_chip_esim": 2.7462620184726402e-05, "negociacao_religacao": 3.3126243195176184e-05, "troca_numero": 3.111922557948452e-05, "recarga_saldo": 0.0003791097776838393, "recarga_nao_creditada": 1.5647729303365872e-05, "seguranca_fraude": 9.585396295520922e-05, "portabilidade": 0.00012307892472473384, "marketplace_compra": 3.3126243195176184e-05, "recarga_realizar": 0.9973188567602513, "sem_correspondencia": 0.00042958765812495085}, "confidence": 0.9973188567602513, "input_tokens": 513, "latency_ms": 181.60183800000596} +{"id": "g0059-recarga_realizar-regionalismo-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0010314029186523164, "reclamacao_atendimento": 0.0002301370984164493, "internet_pacote_adicional": 4.257108263567986e-05, "recarga_nao_creditada": 2.748595677216672e-05, "seguranca_fraude": 0.00033484750238107786, "fidelidade_pontos": 2.5820666835699933e-05, "negociacao_religacao": 3.529266709744262e-05, "recarga_realizar": 0.998166336663848, "plano_troca": 1.298344664925694e-05, "marketplace_pedido": 6.132945936406379e-06, "beneficios_consulta": 1.991076030429696e-06, "parceiros_ofertas": 6.132945936406379e-06, "conta_segunda_via": 1.0111518417407114e-05, "roaming_cobranca": 4.776343097807879e-06, "troca_numero": 2.1406084657630225e-05, "sem_correspondencia": 4.257108263567986e-05}, "confidence": 0.998166336663848, "input_tokens": 514, "latency_ms": 183.6692310000103} +{"id": "g0059-recarga_realizar-regionalismo-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 0.004550783172869871, "conta_debito_automatico_digital": 0.0002909218350570455, "recarga_nao_creditada": 0.00019994745820090296, "bonus_nao_recebido": 0.00022657015295499708, "recarga_realizar": 0.9826955372628114, "recarga_saldo": 0.0021496377596403587, "fidelidade_resgate": 7.355655918659851e-05, "beneficios_consulta": 3.698656072591024e-05, "troca_numero": 4.461430836963896e-05, "reclamacao_atendimento": 7.355655918659851e-05, "roaming_pacote": 2.3880318430319688e-05, "sem_correspondencia": 0.009634008052566199}, "confidence": 0.9826955372628114, "input_tokens": 409, "latency_ms": 142.6534189999984} +{"id": "g0059-recarga_realizar-regionalismo-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_chip_esim": 0.0013241829305373767, "fidelidade_pontos": 0.00015815109792220229, "atendimento_humano": 2.4253256378348364e-05, "recarga_nao_creditada": 2.925501149052614e-05, "recarga_saldo": 0.000295465149356622, "recarga_realizar": 0.9980422529388647, "vas_consulta": 1.7744061419249493e-05, "sem_correspondencia": 0.00010869555403095084}, "confidence": 0.9980422529388647, "input_tokens": 316, "latency_ms": 107.14898499998071} +{"id": "g0059-recarga_realizar-regionalismo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"beneficios_consulta": 0.007504873545985771, "plano_nova_linha": 0.0002568026509106337, "reclamacao_atendimento": 0.0002568026509106337, "internet_problema_conexao": 0.00010705127171740171, "suporte_chip_esim": 0.0005436512162439905, "recarga_saldo": 0.0006160375346947764, "marketplace_compra": 7.832038348706469e-05, "roaming_duvida": 4.192188034744138e-05, "recarga_nao_creditada": 0.00012130498294541025, "internet_consumo": 3.9381962016089966e-05, "roaming_pacote": 3.067070285701919e-05, "vas_cancelamento": 0.00029099552662284483, "recarga_realizar": 0.9829444576397598, "troca_numero": 6.492987845783203e-05, "negociacao_religacao": 0.0004797705144216696, "sem_correspondencia": 0.006623027658621512}, "confidence": 0.9829444576397598, "input_tokens": 507, "latency_ms": 163.33013199999868} +{"id": "g0059-recarga_realizar-regionalismo-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.09761132628964451, "recarga_nao_creditada": 0.009079267656006694, "recarga_realizar": 0.8172896287033353, "sem_correspondencia": 0.07601977735101356}, "confidence": 0.8172896287033353, "input_tokens": 209, "latency_ms": 76.02693500001578} +{"id": "g0059-recarga_realizar-regionalismo-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.001500214565676025, "conta_segunda_via": 5.13345195011869e-05, "recarga_realizar": 0.9978551661306894, "negociacao_divida": 2.0102886679414656e-05, "reclamacao_atendimento": 5.8169631361698773e-05, "marketplace_compra": 2.424871001339205e-05, "recarga_saldo": 0.0002300653549795256, "sem_correspondencia": 0.0002606982010993197}, "confidence": 0.9978551661306894, "input_tokens": 323, "latency_ms": 114.51252400001977} +{"id": "g0059-recarga_realizar-regionalismo-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_nova_linha": 0.04829502550301409, "recarga_realizar": 0.5883538565224894, "portabilidade": 0.0027246188961165276, "fidelidade_resgate": 0.0034984799134013186, "internet_problema_conexao": 0.002404467736546295, "recarga_saldo": 0.07026884747565258, "recarga_nao_creditada": 0.006536020955369845, "sem_correspondencia": 0.27791868299740985}, "confidence": 0.5883538565224894, "input_tokens": 308, "latency_ms": 107.07225999999537} +{"id": "g0060-recarga_realizar-emocional-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0010304108341142742, "conta_explicacao": 0.00012306502445245422, "internet_consumo": 9.584313741227292e-05, "marketplace_compra": 6.587196078914511e-05, "beneficios_consulta": 9.584313741227292e-05, "seguranca_fraude": 2.423294012397786e-05, "desconto_retencao": 2.423294012397786e-05, "recarga_nao_creditada": 1.7729197730030377e-05, "suporte_chip_esim": 0.00013945094208492965, "recarga_realizar": 0.9972062216873534, "reclamacao_atendimento": 9.489755703471698e-06, "sem_correspondencia": 0.0011676084426998881}, "confidence": 0.9972062216873534, "input_tokens": 427, "latency_ms": 145.30376999999817} +{"id": "g0060-recarga_realizar-emocional-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 0.0005521750302986992, "recarga_saldo": 0.00010872971022204347, "roaming_pacote": 4.532528660222e-05, "reclamacao_atendimento": 1.889439051550867e-05, "internet_consumo": 0.00020313384157510968, "negociacao_divida": 2.582556983195157e-05, "parceiros_ofertas": 1.889439051550867e-05, "seguranca_perda_roubo": 1.2985912030598936e-05, "recarga_realizar": 0.9983558749836099, "conta_explicacao": 1.7749637264167887e-05, "recarga_nao_creditada": 1.4714966129135073e-05, "sem_correspondencia": 0.0006256962814050989}, "confidence": 0.9983558749836099, "input_tokens": 407, "latency_ms": 142.3829240000032} +{"id": "g0060-recarga_realizar-emocional-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_configuracao": 0.0024640224170159163, "recarga_realizar": 0.9940575908357842, "conta_debito_automatico_digital": 0.0002291897865223599, "recarga_nao_creditada": 0.0005497977165180826, "negociacao_religacao": 0.00029428551113994773, "recarga_saldo": 0.0004281828921551529, "fidelidade_pontos": 5.794825298688961e-05, "sem_correspondencia": 0.0019189825878774913}, "confidence": 0.9940575908357842, "input_tokens": 323, "latency_ms": 113.10419599999477} +{"id": "g0060-recarga_realizar-emocional-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.011554392182668585, "bonus_nao_recebido": 0.0013799753548938904, "marketplace_compra": 0.0007386475797815042, "suporte_chip_esim": 0.00039536955872594275, "recarga_nao_creditada": 0.0025781333781366073, "recarga_saldo": 0.01904997216157698, "fidelidade_resgate": 0.0001454483323202996, "internet_consumo": 0.00012058090268430778, "recarga_realizar": 0.917879061115095, "conta_debito_automatico_digital": 0.00039536955872594275, "vas_contratacao": 6.454230622291193e-05, "sem_correspondencia": 0.045698507569168004}, "confidence": 0.917879061115095, "input_tokens": 426, "latency_ms": 144.23511799998323} +{"id": "g0060-recarga_realizar-emocional-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"roaming_duvida": 0.006621035515085938, "recarga_saldo": 0.005843043333965943, "recarga_nao_creditada": 0.00042326863945309543, "troca_numero": 0.00019993794810183813, "recarga_realizar": 0.9826487973242596, "plano_nova_linha": 0.0005434876911446144, "suporte_sem_sinal": 0.00017644461990899178, "sem_correspondencia": 0.0035439849280798678}, "confidence": 0.9826487973242596, "input_tokens": 300, "latency_ms": 105.00570099998185} +{"id": "g0060-recarga_realizar-emocional-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"parceiros_ofertas": 0.026177686912314996, "plano_nova_linha": 0.010912483436779287, "recarga_realizar": 0.464010603039619, "marketplace_pedido": 0.00214879539417423, "recarga_nao_creditada": 0.3189095127144639, "internet_consumo": 0.0031264788502946383, "recarga_saldo": 0.0040144783085149845, "sem_correspondencia": 0.170699961343839}, "confidence": 0.464010603039619, "input_tokens": 307, "latency_ms": 106.85762699995394} +{"id": "g0060-recarga_realizar-emocional-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 0.004048258747616529, "vas_consulta": 0.00048349555853955507, "suporte_configuracao": 0.0001778680758844059, "recarga_nao_creditada": 7.414644534950364e-05, "roaming_pacote": 0.00042668333282456627, "recarga_realizar": 0.9905762552598215, "suporte_chip_esim": 5.096005694917459e-05, "negociacao_religacao": 2.2613388192774866e-05, "conta_debito_automatico_digital": 2.2613388192774866e-05, "recarga_saldo": 5.424669824853491e-05, "marketplace_pedido": 1.4600300764206984e-05, "sem_correspondencia": 0.004048258747616529}, "confidence": 0.9905762552598215, "input_tokens": 419, "latency_ms": 142.39759399998775} +{"id": "g0060-recarga_realizar-emocional-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.9987504481549219, "recarga_saldo": 0.00103200647967675, "recarga_nao_creditada": 0.00010877268270074887, "sem_correspondencia": 0.00010877268270074887}, "confidence": 0.9987504481549219, "input_tokens": 204, "latency_ms": 74.37088500000755} +{"id": "g0060-recarga_realizar-emocional-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 0.09337365279368849, "cancelamento_linha": 0.01838636239153997, "plano_consulta": 0.0031950706984868586, "roaming_cobranca": 0.007664576161078324, "recarga_saldo": 0.5373282722349897, "vas_contratacao": 0.012636749747670963, "reclamacao_atendimento": 0.0015092445316080634, "sem_correspondencia": 0.32590607144093775}, "confidence": 0.5373282722349897, "input_tokens": 309, "latency_ms": 107.30405699996481} +{"id": "g0060-recarga_realizar-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"internet_problema_conexao": 0.09856447230805042, "vas_consulta": 0.005560627019847173, "conta_explicacao": 0.0009662920852959397, "recarga_nao_creditada": 0.44173531826662843, "seguranca_perda_roubo": 0.0007525490327041786, "cadastro_atualizacao": 0.0004028104702758229, "negociacao_religacao": 0.001094952381663812, "cancelamento_linha": 0.0007525490327041786, "negociacao_divida": 0.001094952381663812, "recarga_saldo": 0.02199270649104077, "roaming_duvida": 0.0009662920852959397, "internet_consumo": 0.0008527497722656765, "marketplace_compra": 0.024921001339075596, "portabilidade": 0.0033726907747638002, "atendimento_humano": 0.007139986426204379, "sem_correspondencia": 0.3898300501325201}, "confidence": 0.44173531826662843, "input_tokens": 505, "latency_ms": 162.87050699997963} +{"id": "g0060-recarga_realizar-emocional-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.008574909757017997, "recarga_realizar": 0.9911248091501258, "recarga_nao_creditada": 0.0001223145185226647, "sem_correspondencia": 0.00017796657433363607}, "confidence": 0.9911248091501258, "input_tokens": 205, "latency_ms": 75.79590299997108} +{"id": "g0060-recarga_realizar-emocional-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_saldo": 0.08081891694607714, "conta_segunda_via": 0.012393982328708687, "beneficios_consulta": 0.0016773431088853627, "roaming_duvida": 0.0007923207821080752, "recarga_realizar": 0.006634020686303733, "reclamacao_atendimento": 0.6766885066909754, "recarga_nao_creditada": 0.0013063161266793453, "sem_correspondencia": 0.2196885933302623}, "confidence": 0.6766885066909754, "input_tokens": 317, "latency_ms": 108.43927899998107} +{"id": "g0063-recarga_saldo-curto_neutro-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.007472105075842157, "internet_consumo": 0.012319418575447359, "suporte_chip_esim": 0.00047767569621037255, "internet_pacote_adicional": 0.00017572706818305152, "recarga_saldo": 0.978652635010686, "recarga_nao_creditada": 0.00019912485547359353, "fidelidade_pontos": 0.00022563802194705787, "sem_correspondencia": 0.00047767569621037255}, "confidence": 0.978652635010686, "input_tokens": 302, "latency_ms": 106.17132600003742} +{"id": "g0063-recarga_saldo-curto_neutro-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.419451330889967, "internet_problema_conexao": 0.030384952497362623, "conta_pagamento_confirmacao": 0.05676656466996784, "roaming_pacote": 0.0032025504315711037, "recarga_realizar": 0.009864549798835026, "bonus_nao_recebido": 0.05676656466996784, "recarga_nao_creditada": 0.004112156152361593, "sem_correspondencia": 0.419451330889967}, "confidence": 0.419451330889967, "input_tokens": 301, "latency_ms": 105.99153999999089} +{"id": "g0063-recarga_saldo-curto_neutro-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0915789229727512, "internet_consumo": 0.03369000300629828, "recarga_realizar": 0.005854444677261803, "sem_correspondencia": 0.8688766293436888}, "confidence": 0.8688766293436888, "input_tokens": 200, "latency_ms": 74.56304300001193} +{"id": "g0063-recarga_saldo-curto_neutro-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9994331541505405, "roaming_pacote": 7.48094004386043e-05, "suporte_sem_sinal": 2.75208404277244e-05, "recarga_nao_creditada": 1.3838347619359125e-05, "recarga_realizar": 3.118519775777488e-05, "beneficios_consulta": 8.39338211090264e-06, "internet_consumo": 3.118519775777488e-05, "sem_correspondencia": 0.000379913483347436}, "confidence": 0.9994331541505405, "input_tokens": 292, "latency_ms": 105.2355690000013} +{"id": "g0063-recarga_saldo-curto_neutro-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"plano_nova_linha": 0.004026303574595728, "seguranca_fraude": 0.0002573929760928263, "recarga_saldo": 0.9852040015501663, "roaming_duvida": 0.00012158383281671876, "internet_consumo": 0.00022714850414895, "vas_consulta": 4.472819247209657e-05, "recarga_nao_creditada": 5.068368210823149e-05, "recarga_realizar": 4.761291304395831e-05, "fidelidade_resgate": 6.507913603829096e-05, "seguranca_perda_roubo": 3.9472491314832837e-05, "fidelidade_pontos": 0.0002573929760928263, "sem_correspondencia": 0.009658600171109104}, "confidence": 0.9852040015501663, "input_tokens": 403, "latency_ms": 141.973102999998} +{"id": "g0063-recarga_saldo-curto_neutro-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_contestacao": 0.0008032127316041767, "roaming_pacote": 0.000429928794123092, "recarga_realizar": 6.193711523444801e-05, "internet_consumo": 5.8184535124224e-05, "desconto_retencao": 0.00026076499512893593, "roaming_duvida": 4.531416151739132e-05, "marketplace_compra": 3.315254877873596e-05, "recarga_saldo": 0.9981108286831666, "cancelamento_linha": 1.7745280618351717e-05, "plano_nova_linha": 1.3820038441394138e-05, "recarga_nao_creditada": 6.949151737105279e-06, "sem_correspondencia": 0.00015816196452551518}, "confidence": 0.9981108286831666, "input_tokens": 392, "latency_ms": 141.39471099997536} +{"id": "g0063-recarga_saldo-curto_neutro-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_realizar": 0.012799610916230853, "internet_consumo": 0.791883886644297, "recarga_saldo": 0.176693178445903, "sem_correspondencia": 0.018623323993569297}, "confidence": 0.791883886644297, "input_tokens": 206, "latency_ms": 74.66735400004154} +{"id": "g0063-recarga_saldo-curto_neutro-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"atendimento_humano": 0.004285328175477388, "recarga_saldo": 0.9253732190216641, "seguranca_fraude": 0.001391242365608989, "recarga_realizar": 0.002024245697614196, "internet_consumo": 0.059157130710021155, "suporte_chip_esim": 0.0003517611573870162, "recarga_nao_creditada": 0.0003517611573870162, "sem_correspondencia": 0.007065311714840141}, "confidence": 0.9253732190216641, "input_tokens": 304, "latency_ms": 105.87599500001943} +{"id": "g0063-recarga_saldo-curto_neutro-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0015006276073082263, "internet_consumo": 0.0002607699769725565, "recarga_saldo": 0.998129897316447, "sem_correspondencia": 0.00010870509927229803}, "confidence": 0.998129897316447, "input_tokens": 200, "latency_ms": 74.22382499999003} +{"id": "g0063-recarga_saldo-curto_neutro-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.0016960952784437866, "recarga_nao_creditada": 0.00013922397859705948, "cancelamento_linha": 0.00013922397859705948, "negociacao_religacao": 7.000621284935192e-05, "recarga_saldo": 0.9955832179355237, "internet_pacote_adicional": 2.2727689731955907e-05, "troca_numero": 1.0085351182912812e-05, "seguranca_perda_roubo": 1.0085351182912812e-05, "conta_debito_automatico_digital": 2.1350688621771083e-05, "conta_contestacao": 4.7639825714550405e-06, "roaming_duvida": 5.746459885403419e-06, "conta_explicacao": 5.452089338693872e-05, "internet_consumo": 0.00013922397859705948, "marketplace_compra": 2.9182931278424388e-05, "recarga_realizar": 0.0003784500111061578, "sem_correspondencia": 0.0016960952784437866}, "confidence": 0.9955832179355237, "input_tokens": 486, "latency_ms": 160.88068900000962} +{"id": "g0063-recarga_saldo-curto_neutro-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9926602261902907, "suporte_sem_sinal": 0.0006221266662413401, "recarga_realizar": 0.00033300040809209675, "conta_pagamento_confirmacao": 0.00015729825483181483, "portabilidade": 5.106726654231114e-05, "parceiros_ofertas": 2.2660962161344098e-05, "internet_consumo": 0.00010810940411843658, "recarga_nao_creditada": 6.159888165857967e-05, "beneficios_consulta": 4.797325727202465e-05, "suporte_configuracao": 2.2660962161344098e-05, "reclamacao_atendimento": 1.0704280577948685e-05, "sem_correspondencia": 0.0059025734660522215}, "confidence": 0.9926602261902907, "input_tokens": 407, "latency_ms": 142.13792999998986} +{"id": "g0063-recarga_saldo-curto_neutro-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_divida": 0.004567910478451855, "conta_segunda_via": 0.0010192385966006532, "plano_troca": 0.0002920167470711354, "conta_contestacao": 0.00022742287128896463, "plano_consulta": 0.0008994749044947465, "internet_consumo": 0.00017711711024819297, "recarga_realizar": 0.00010742695772523172, "plano_nova_linha": 6.515774354000597e-05, "roaming_pacote": 0.00033089832521326375, "recarga_saldo": 0.98639400544321, "recarga_nao_creditada": 5.401766666959583e-05, "sem_correspondencia": 0.0058653131554864445}, "confidence": 0.98639400544321, "input_tokens": 408, "latency_ms": 142.0585449999976} +{"id": "g0064-recarga_saldo-informal_abreviado-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.993645691801246, "recarga_realizar": 0.0014938858769873067, "internet_consumo": 0.0007996194885605704, "sem_correspondencia": 0.004060802833206201}, "confidence": 0.993645691801246, "input_tokens": 201, "latency_ms": 74.89109699997698} +{"id": "g0064-recarga_saldo-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.04240820611577035, "fidelidade_resgate": 0.005739326586234431, "plano_nova_linha": 0.001644344597703384, "recarga_realizar": 0.061703575807804965, "internet_consumo": 0.2153666412709849, "cadastro_atualizacao": 0.007369441211396698, "troca_numero": 0.002392507272332244, "sem_correspondencia": 0.6633759571377731}, "confidence": 0.6633759571377731, "input_tokens": 296, "latency_ms": 104.74933799997643} +{"id": "g0064-recarga_saldo-informal_abreviado-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.002157573449303886, "marketplace_compra": 0.00048141970927517626, "seguranca_perda_roubo": 0.0003308746047834954, "atendimento_humano": 0.0002576854013038278, "beneficios_consulta": 0.0006181551428037495, "cadastro_atualizacao": 8.365820133551421e-05, "desconto_retencao": 8.905369176468955e-05, "roaming_pacote": 6.935508488173973e-05, "recarga_saldo": 0.9863232958386358, "vas_contratacao": 0.00013792905601037615, "recarga_realizar": 0.00012172196470557413, "conta_explicacao": 0.001019165532533217, "internet_consumo": 0.0003749300465695154, "recarga_nao_creditada": 0.00017710441361707007, "suporte_chip_esim": 0.0002274065684918965, "sem_correspondencia": 0.007530671293984472}, "confidence": 0.9863232958386358, "input_tokens": 499, "latency_ms": 162.14911399998755} +{"id": "g0064-recarga_saldo-informal_abreviado-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 25, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"reclamacao_atendimento": 0.000910333862857294, "roaming_cobranca": 2.7489700699022016e-05, "recarga_saldo": 0.9983022992495737, "internet_consumo": 1.0112895731126425e-05, "fidelidade_resgate": 1.774868474826736e-05, "conta_pagamento_confirmacao": 6.529376226720697e-06, "plano_troca": 5.762154295890508e-06, "troca_numero": 9.99999883655097e-07, "marketplace_compra": 4.215682139275528e-06, "recarga_realizar": 3.283176551247916e-06, "recarga_nao_creditada": 2.2564920440506118e-06, "sem_correspondencia": 0.0007089687252496774}, "confidence": 0.9983022992495737, "input_tokens": 401, "latency_ms": 142.64958000001116} +{"id": "g0064-recarga_saldo-informal_abreviado-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9997463653361339, "internet_consumo": 5.827987818342825e-05, "recarga_nao_creditada": 2.0140986961505365e-05, "internet_pacote_adicional": 5.0924390024556855e-06, "conta_explicacao": 1.777435860852521e-05, "negociacao_religacao": 3.7257079636540254e-06, "conta_vencimento": 1.6532728870191314e-06, "conta_segunda_via": 1.8734036144230547e-06, "desconto_retencao": 4.221780215593314e-06, "plano_consulta": 3.2879257378594377e-06, "vas_consulta": 1.2095602830569321e-06, "suporte_configuracao": 3.4999787292847862e-06, "suporte_chip_esim": 6.142653968093252e-06, "marketplace_pedido": 4.783903720487696e-06, "recarga_realizar": 2.5861539175749294e-05, "sem_correspondencia": 9.60872748148305e-05}, "confidence": 0.9997463653361339, "input_tokens": 510, "latency_ms": 162.6257510000073} +{"id": "g0064-recarga_saldo-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_realizar": 0.017365383429918217, "internet_consumo": 0.9481178098897518, "recarga_nao_creditada": 0.0020739992881248412, "sem_correspondencia": 0.03244280739220521}, "confidence": 0.9481178098897518, "input_tokens": 200, "latency_ms": 74.30533299998388} +{"id": "g0064-recarga_saldo-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.017400625848109214, "conta_segunda_via": 0.0020782083947382887, "conta_debito_automatico_digital": 0.0003611384680654918, "recarga_realizar": 0.00052545337052366, "cancelamento_linha": 0.0003611384680654918, "vas_consulta": 0.00040922349643133545, "internet_pacote_adicional": 0.00014142385610388606, "bonus_nao_recebido": 0.0003611384680654918, "internet_consumo": 0.0016185103252077467, "plano_consulta": 0.01535599841398983, "recarga_nao_creditada": 0.30843347313660396, "sem_correspondencia": 0.6529536677540956}, "confidence": 0.6529536677540956, "input_tokens": 400, "latency_ms": 141.27866399996947} +{"id": "g0064-recarga_saldo-informal_abreviado-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.0009099594655368595, "recarga_nao_creditada": 0.00010867915997146489, "recarga_realizar": 0.0004870662034176363, "cadastro_atualizacao": 3.528295743516887e-05, "conta_contestacao": 9.59090220503135e-05, "negociacao_religacao": 1.888560619912322e-05, "conta_vencimento": 3.113710065056065e-05, "atendimento_humano": 2.0103623152271443e-05, "recarga_saldo": 0.9978917227335584, "portabilidade": 1.6666488974158675e-05, "vas_contratacao": 5.082991952031255e-06, "internet_consumo": 6.591724259450742e-05, "plano_nova_linha": 1.470812489665534e-05, "parceiros_ofertas": 8.920928696704174e-06, "roaming_pacote": 2.925059908927465e-05, "sem_correspondencia": 0.0002607077518246451}, "confidence": 0.9978917227335584, "input_tokens": 485, "latency_ms": 161.6712649999954} +{"id": "g0064-recarga_saldo-informal_abreviado-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0013246183993023744, "recarga_saldo": 0.9983704675814795, "internet_consumo": 0.00023018416281378993, "sem_correspondencia": 7.472985640431301e-05}, "confidence": 0.9983704675814795, "input_tokens": 204, "latency_ms": 74.4434369999567} +{"id": "g0064-recarga_saldo-informal_abreviado-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"internet_consumo": 0.006686602708206846, "recarga_saldo": 0.9923798315888223, "recarga_realizar": 0.0002288029625725284, "sem_correspondencia": 0.0007047627403982637}, "confidence": 0.9923798315888223, "input_tokens": 202, "latency_ms": 74.30172799996626} +{"id": "g0064-recarga_saldo-informal_abreviado-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0004877324816586911, "recarga_saldo": 0.9992567805780994, "roaming_cobranca": 4.00355200857844e-05, "suporte_chip_esim": 1.6689287761839577e-05, "recarga_nao_creditada": 3.533122246906809e-05, "parceiros_ofertas": 8.933132008366754e-06, "internet_consumo": 3.117969439347985e-05, "sem_correspondencia": 0.00012331808352342938}, "confidence": 0.9992567805780994, "input_tokens": 297, "latency_ms": 105.69719800002986} +{"id": "g0064-recarga_saldo-informal_abreviado-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_explicacao": 0.0021790156287686286, "beneficios_consulta": 0.00010848680008414776, "roaming_pacote": 0.00010848680008414776, "marketplace_pedido": 2.9198826127961288e-05, "recarga_saldo": 0.996125474821906, "recarga_nao_creditada": 6.181391539796465e-05, "plano_nova_linha": 2.1362317542112034e-05, "internet_consumo": 2.9198826127961288e-05, "portabilidade": 2.576787361703199e-05, "fidelidade_pontos": 9.573926504557461e-05, "roaming_cobranca": 8.905138835618453e-06, "recarga_realizar": 0.00010848680008414776, "marketplace_compra": 4.8140725716644436e-05, "negociacao_divida": 3.308660465826656e-05, "atendimento_humano": 0.00010848680008414776, "sem_correspondencia": 0.0009083488559195255}, "confidence": 0.996125474821906, "input_tokens": 497, "latency_ms": 162.92638099997703} +{"id": "g0069-recarga_saldo-indireto_multiplo-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 184, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.010830895437275043, "seguranca_perda_roubo": 0.0011415679803994242, "internet_consumo": 0.1694237103014268, "conta_pagamento_confirmacao": 0.0004199593906885522, "vas_contratacao": 0.00023928564789880055, "cancelamento_linha": 0.00016445846036939715, "recarga_nao_creditada": 0.0006923959802584813, "conta_segunda_via": 0.00022478806337991917, "recarga_realizar": 0.0002711461617576191, "conta_debito_automatico_digital": 0.0003270647023264345, "suporte_sem_sinal": 0.21754435021657276, "roaming_pacote": 0.000784587433939587, "vas_consulta": 0.000784587433939587, "reclamacao_atendimento": 0.0012935659910602285, "recarga_saldo": 0.2793324749348988, "sem_correspondencia": 0.3165251618638086}, "confidence": 0.3165251618638086, "input_tokens": 533, "latency_ms": 186.34722699999884} +{"id": "g0069-recarga_saldo-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 96, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.03688840272764738, "recarga_nao_creditada": 0.07809274918724453, "marketplace_pedido": 0.0038880090428197946, "conta_pagamento_confirmacao": 0.02872871693054512, "vas_cancelamento": 0.00031914721692956897, "desconto_retencao": 7.121136962442038e-05, "plano_troca": 6.284381312235774e-05, "cadastro_atualizacao": 5.545947042708585e-05, "bonus_nao_recebido": 0.0007655943738307009, "marketplace_compra": 0.00019357257202974238, "recarga_saldo": 0.8395761762490195, "conta_vencimento": 0.00031914721692956897, "roaming_duvida": 0.0001174076998154709, "conta_segunda_via": 7.121136962442038e-05, "internet_pacote_adicional": 0.00028164643040883854, "sem_correspondencia": 0.010568704329981493}, "confidence": 0.8395761762490195, "input_tokens": 527, "latency_ms": 184.9443969999811} +{"id": "g0069-recarga_saldo-indireto_multiplo-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"troca_numero": 0.008571951488247522, "internet_consumo": 0.15194147567778166, "recarga_nao_creditada": 0.00029331605018671547, "vas_contratacao": 0.00029331605018671547, "reclamacao_atendimento": 0.00020159297659064427, "cancelamento_linha": 0.00011486421564773212, "conta_debito_automatico_digital": 6.54476572522667e-05, "recarga_realizar": 0.00012227232108495695, "vas_consulta": 0.0031534447232452116, "plano_consulta": 0.4130197523241658, "cadastro_atualizacao": 4.788252892370134e-05, "portabilidade": 0.000547986525011318, "recarga_saldo": 0.3644886521323331, "negociacao_religacao": 0.0006209500831180408, "conta_segunda_via": 0.0006209500831180408, "sem_correspondencia": 0.05589614516310661}, "confidence": 0.4130197523241658, "input_tokens": 514, "latency_ms": 182.897349999962} +{"id": "g0069-recarga_saldo-indireto_multiplo-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_consumo": 0.1305408647148799, "recarga_realizar": 0.004466862753320951, "recarga_saldo": 0.8512333666172155, "sem_correspondencia": 0.013758905914583579}, "confidence": 0.8512333666172155, "input_tokens": 215, "latency_ms": 75.9859370000413} +{"id": "g0069-recarga_saldo-indireto_multiplo-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 142, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0035184510300607062, "roaming_pacote": 0.0004202190502212473, "internet_consumo": 0.0005395719410604641, "reclamacao_atendimento": 0.00022492704911231812, "conta_contestacao": 0.0012943657987278185, "plano_troca": 0.00012039477362042049, "recarga_nao_creditada": 0.00012039477362042049, "conta_debito_automatico_digital": 6.053829399901025e-05, "recarga_saldo": 0.975568955087706, "fidelidade_resgate": 0.00022492704911231812, "negociacao_religacao": 3.9086460312919466e-05, "sem_correspondencia": 0.017868168692446156}, "confidence": 0.975568955087706, "input_tokens": 429, "latency_ms": 145.10313900001393} +{"id": "g0069-recarga_saldo-indireto_multiplo-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 141, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.012351614808008038, "recarga_saldo": 0.9812102985594936, "internet_consumo": 0.0018941814793634, "sem_correspondencia": 0.004543905153134908}, "confidence": 0.9812102985594936, "input_tokens": 224, "latency_ms": 76.84934100001328} +{"id": "g0069-recarga_saldo-indireto_multiplo-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.0009098194397191518, "plano_troca": 0.00010866243627242208, "roaming_duvida": 9.589426343770847e-05, "fidelidade_resgate": 3.9974676332226105e-05, "bonus_nao_recebido": 0.00023003837939389123, "cadastro_atualizacao": 1.888270005599147e-05, "internet_consumo": 4.2552821452689584e-05, "negociacao_divida": 1.888270005599147e-05, "recarga_saldo": 0.997738165778824, "conta_vencimento": 1.666392431184644e-05, "roaming_pacote": 3.7182241004036095e-06, "marketplace_compra": 0.00012313067156856768, "recarga_nao_creditada": 4.2552821452689584e-05, "recarga_realizar": 5.8162810865530384e-05, "parceiros_ofertas": 6.590709915829416e-05, "sem_correspondencia": 0.00048699125299842054}, "confidence": 0.997738165778824, "input_tokens": 516, "latency_ms": 183.16497800003617} +{"id": "g0069-recarga_saldo-indireto_multiplo-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.00168278277304406, "recarga_realizar": 0.0006190611861603788, "internet_consumo": 0.00010757670355619917, "vas_cancelamento": 0.9877689712165515, "recarga_nao_creditada": 0.00020097974153275366, "recarga_saldo": 0.008545876070065643, "conta_vencimento": 5.4092963602075766e-05, "sem_correspondencia": 0.0010206593454874684}, "confidence": 0.9877689712165515, "input_tokens": 321, "latency_ms": 116.87133300000596} +{"id": "g0069-recarga_saldo-indireto_multiplo-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"plano_troca": 0.014014987173015674, "recarga_nao_creditada": 0.0024354395884623394, "reclamacao_atendimento": 0.0003734867573414683, "parceiros_ofertas": 0.0003734867573414683, "internet_consumo": 0.0024354395884623394, "fidelidade_resgate": 0.00014625951566419126, "internet_pacote_adicional": 0.00010052259703715891, "marketplace_compra": 0.0002732487488756201, "conta_explicacao": 0.0016738515182932634, "conta_contestacao": 0.00017642265205980925, "recarga_realizar": 0.004015361053003026, "roaming_pacote": 0.0007906714714965025, "conta_debito_automatico_digital": 0.28149854234160787, "vas_consulta": 0.000615775561153696, "recarga_saldo": 0.4095779623345777, "sem_correspondencia": 0.28149854234160787}, "confidence": 0.4095779623345777, "input_tokens": 524, "latency_ms": 185.73753900000156} +{"id": "g0069-recarga_saldo-indireto_multiplo-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_pacote_adicional": 0.00043007199066106373, "recarga_saldo": 0.9984432698155896, "bonus_nao_recebido": 5.820391466824891e-05, "negociacao_religacao": 2.7493582527872916e-05, "negociacao_divida": 5.820391466824891e-05, "desconto_retencao": 1.3824641486564631e-05, "internet_consumo": 0.00017928067863412766, "conta_explicacao": 2.7493582527872916e-05, "parceiros_ofertas": 6.9514662935718284e-06, "recarga_realizar": 4.000292653515208e-05, "recarga_nao_creditada": 6.134647472498356e-06, "sem_correspondencia": 0.0007090688389352427}, "confidence": 0.9984432698155896, "input_tokens": 418, "latency_ms": 143.431937999992} +{"id": "g0069-recarga_saldo-indireto_multiplo-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta", "desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 0.0027934198766623223, "recarga_realizar": 0.000623296224441471, "conta_pagamento_confirmacao": 0.0001390761863795371, "suporte_chip_esim": 5.79755799433585e-05, "internet_consumo": 0.000333626427485035, "roaming_pacote": 3.1032091739698985e-05, "recarga_saldo": 0.9945263636997129, "sem_correspondencia": 0.0014952099136356161}, "confidence": 0.9945263636997129, "input_tokens": 320, "latency_ms": 107.40863800003808} +{"id": "g0069-recarga_saldo-indireto_multiplo-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 144, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"conta_pagamento_confirmacao": 0.035664742491686934, "bonus_nao_recebido": 0.002583545280786946, "conta_vencimento": 0.0006532225445374316, "internet_consumo": 0.03147402478039092, "recarga_saldo": 0.4923365835534717, "desconto_retencao": 0.0009504331941370186, "internet_problema_conexao": 0.00012083402073954553, "seguranca_fraude": 0.00014575365097520195, "parceiros_ofertas": 0.0004489528515251351, "recarga_nao_creditada": 0.0007401981158509667, "recarga_realizar": 0.00039619950087745346, "sem_correspondencia": 0.43448551001502067}, "confidence": 0.4923365835534717, "input_tokens": 424, "latency_ms": 144.0330970000332} +{"id": "g0073-recarga_nao_creditada-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.610889077695869, "recarga_realizar": 0.00987410230130682, "bonus_nao_recebido": 0.37052295530611756, "sem_correspondencia": 0.008713864696706696}, "confidence": 0.610889077695869, "input_tokens": 229, "latency_ms": 77.90799600002174} +{"id": "g0073-recarga_nao_creditada-regionalismo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 0.0003795285388355679, "plano_consulta": 0.00012321487656587638, "roaming_duvida": 2.5827241194624642e-05, "recarga_saldo": 5.136360229968934e-05, "conta_pagamento_confirmacao": 0.0004300621766762366, "internet_consumo": 1.775078597381406e-05, "recarga_realizar": 2.0114275666947715e-05, "vas_contratacao": 1.5665013640332987e-05, "bonus_nao_recebido": 4.258192192108024e-05, "conta_debito_automatico_digital": 1.2986752444529199e-05, "negociacao_divida": 4.777559231925264e-06, "atendimento_humano": 4.532821993506285e-05, "fidelidade_resgate": 7.47336003699117e-05, "recarga_nao_creditada": 0.9984204859391376, "internet_problema_conexao": 7.47336003699117e-05, "sem_correspondencia": 0.00026084589573688896}, "confidence": 0.9984204859391376, "input_tokens": 527, "latency_ms": 183.92090500003633} +{"id": "g0073-recarga_nao_creditada-regionalismo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"bonus_nao_recebido": 0.06445953124313154, "recarga_realizar": 0.011201386937086144, "conta_pagamento_confirmacao": 0.8898363810449192, "sem_correspondencia": 0.03450270077486308}, "confidence": 0.8898363810449192, "input_tokens": 225, "latency_ms": 77.59382699998696} +{"id": "g0073-recarga_nao_creditada-regionalismo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9998164847509637, "bonus_nao_recebido": 0.0001233871565057491, "conta_pagamento_confirmacao": 4.5391598183068264e-05, "sem_correspondencia": 1.4736494347471896e-05}, "confidence": 0.9998164847509637, "input_tokens": 226, "latency_ms": 76.79766000001109} +{"id": "g0073-recarga_nao_creditada-regionalismo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9997782794057136, "bonus_nao_recebido": 0.0001233824415915767, "conta_pagamento_confirmacao": 5.828173860338268e-05, "sem_correspondencia": 4.005641409140285e-05}, "confidence": 0.9997782794057136, "input_tokens": 223, "latency_ms": 76.83400400003393} +{"id": "g0073-recarga_nao_creditada-regionalismo-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.006692506324849249, "bonus_nao_recebido": 2.413694659875342e-05, "recarga_nao_creditada": 0.9932560059848519, "sem_correspondencia": 2.7350743700134032e-05}, "confidence": 0.9932560059848519, "input_tokens": 219, "latency_ms": 77.2517979999634} +{"id": "g0073-recarga_nao_creditada-regionalismo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_nova_linha": 0.0004876000578334871, "troca_numero": 2.9282659538923016e-05, "recarga_realizar": 5.823552223407752e-05, "conta_pagamento_confirmacao": 2.4276177415530234e-05, "recarga_nao_creditada": 0.9989854732319183, "conta_explicacao": 1.6684756467721462e-05, "cadastro_atualizacao": 1.3832148941489856e-05, "bonus_nao_recebido": 1.1467254239503294e-05, "recarga_saldo": 2.9282659538923016e-05, "roaming_pacote": 4.7802627624462805e-06, "internet_problema_conexao": 3.962977022621445e-06, "sem_correspondencia": 0.0003351222920868137}, "confidence": 0.9989854732319183, "input_tokens": 407, "latency_ms": 143.53257499999472} +{"id": "g0073-recarga_nao_creditada-regionalismo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.00029588289839132934, "conta_pagamento_confirmacao": 0.00013976518472813215, "bonus_nao_recebido": 4.004339585866045e-05, "marketplace_pedido": 7.885012159393514e-06, "recarga_saldo": 3.5338172814236655e-05, "conta_contestacao": 1.4731142091090852e-05, "recarga_nao_creditada": 0.9994533540066902, "sem_correspondencia": 1.3000187266921236e-05}, "confidence": 0.9994533540066902, "input_tokens": 327, "latency_ms": 114.58331199997929} +{"id": "g0073-recarga_nao_creditada-regionalismo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0031716900293759314, "recarga_saldo": 0.00017893450716001223, "bonus_nao_recebido": 3.109415492855723e-05, "cancelamento_linha": 8.368878265840737e-06, "internet_problema_conexao": 4.524172846585901e-05, "recarga_nao_creditada": 0.9965153845511767, "recarga_realizar": 2.9210255317032683e-05, "sem_correspondencia": 2.007589531014355e-05}, "confidence": 0.9965153845511767, "input_tokens": 311, "latency_ms": 107.94856600000458} +{"id": "g0073-recarga_nao_creditada-regionalismo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 0.00043038848581384475, "bonus_nao_recebido": 0.00026104381223339266, "recarga_realizar": 2.012953734840322e-05, "suporte_sem_sinal": 8.391239594249332e-06, "recarga_saldo": 2.75138153860725e-05, "recarga_nao_creditada": 0.9991780362316441, "conta_pagamento_confirmacao": 1.6687972597326157e-05, "suporte_configuracao": 4.49150689226301e-06, "cancelamento_linha": 3.4979890848650447e-06, "vas_cancelamento": 3.086964532668125e-06, "suporte_chip_esim": 1.3698322076871784e-06, "sem_correspondencia": 4.536261266513419e-05}, "confidence": 0.9991780362316441, "input_tokens": 430, "latency_ms": 145.00986600000942} +{"id": "g0073-recarga_nao_creditada-regionalismo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.000335266162094263, "roaming_duvida": 1.6691919333618428e-05, "plano_nova_linha": 1.4730567110110186e-05, "recarga_saldo": 1.1472177200439695e-05, "marketplace_pedido": 4.004183289830899e-05, "atendimento_humano": 5.090747773468607e-06, "recarga_realizar": 2.1432848677667568e-05, "conta_contestacao": 2.1432848677667568e-05, "recarga_nao_creditada": 0.99941434367972, "conta_segunda_via": 8.39322413788701e-06, "bonus_nao_recebido": 2.259005630777941e-06, "sem_correspondencia": 0.00010884498674566691}, "confidence": 0.99941434367972, "input_tokens": 421, "latency_ms": 141.8230809999841} +{"id": "g0073-recarga_nao_creditada-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"troca_numero": 0.013583642331321071, "negociacao_divida": 0.0038917786867566227, "recarga_realizar": 0.010578951284594736, "conta_pagamento_confirmacao": 0.8403901926793946, "conta_debito_automatico_digital": 0.0004101904557505388, "portabilidade": 0.00015090063563536746, "cadastro_atualizacao": 0.0001417580283027209, "recarga_saldo": 0.02875657104106734, "bonus_nao_recebido": 0.047411570347807054, "marketplace_compra": 0.000766336660733225, "fidelidade_resgate": 0.00019376025155014775, "sem_correspondencia": 0.05372434759708657}, "confidence": 0.8403901926793946, "input_tokens": 422, "latency_ms": 143.6010869999791} +{"id": "g0074-recarga_nao_creditada-emocional-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"reclamacao_atendimento": 0.00048738523079849713, "conta_pagamento_confirmacao": 0.0005522798203269351, "recarga_saldo": 7.474294590981133e-05, "conta_segunda_via": 4.533388829154354e-05, "recarga_realizar": 9.597184226631482e-05, "bonus_nao_recebido": 2.141421253462267e-05, "internet_consumo": 1.14622019918914e-05, "plano_nova_linha": 8.385926119411074e-06, "negociacao_religacao": 4.000701599940323e-05, "recarga_nao_creditada": 0.9985453397992725, "suporte_chip_esim": 8.926771887007639e-06, "sem_correspondencia": 0.0001087503446020481}, "confidence": 0.9985453397992725, "input_tokens": 436, "latency_ms": 147.08777699996745} +{"id": "g0074-recarga_nao_creditada-emocional-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9977735043603692, "recarga_saldo": 0.0002953855877562481, "bonus_nao_recebido": 8.462938781553172e-05, "roaming_pacote": 1.8883368856543168e-05, "conta_debito_automatico_digital": 4.255432861799854e-05, "conta_pagamento_confirmacao": 0.0008029412755865038, "recarga_realizar": 0.00017916041541140115, "sem_correspondencia": 0.0008029412755865038}, "confidence": 0.9977735043603692, "input_tokens": 322, "latency_ms": 115.02110499998253} +{"id": "g0074-recarga_nao_creditada-emocional-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 0.00012336764338227323, "cadastro_atualizacao": 4.538441970610846e-05, "bonus_nao_recebido": 4.538441970610846e-05, "roaming_cobranca": 3.965646398364004e-06, "negociacao_religacao": 1.6695994959373373e-05, "recarga_realizar": 4.493666081716202e-06, "internet_problema_conexao": 2.9013288839190654e-06, "conta_debito_automatico_digital": 2.1226575561895056e-06, "fidelidade_pontos": 4.783482644214026e-06, "recarga_saldo": 3.965646398364004e-06, "conta_pagamento_confirmacao": 8.39527349121659e-06, "marketplace_pedido": 2.429252932439702e-05, "fidelidade_resgate": 1.300285394851621e-05, "recarga_nao_creditada": 0.9996583682737499, "atendimento_humano": 2.143808188472583e-05, "sem_correspondencia": 2.143808188472583e-05}, "confidence": 0.9996583682737499, "input_tokens": 523, "latency_ms": 182.91635899998937} +{"id": "g0074-recarga_nao_creditada-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_realizar": 0.02829178852012412, "conta_pagamento_confirmacao": 0.344664542783912, "bonus_nao_recebido": 0.44255803316560244, "sem_correspondencia": 0.18448563553036135}, "confidence": 0.44255803316560244, "input_tokens": 229, "latency_ms": 77.67202500002668} +{"id": "g0074-recarga_nao_creditada-emocional-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_consulta": 0.0009063716974316485, "recarga_nao_creditada": 0.9939572572646318, "recarga_realizar": 0.00010825066217720685, "conta_explicacao": 4.239156840008356e-05, "conta_vencimento": 5.113399212457935e-05, "marketplace_compra": 1.4650134026303167e-05, "seguranca_perda_roubo": 1.7671434820598466e-05, "bonus_nao_recebido": 0.00020223886200192788, "recarga_saldo": 0.00013899660160881198, "conta_segunda_via": 0.0001784751692989348, "conta_pagamento_confirmacao": 0.00246377371495803, "sem_correspondencia": 0.0019187888985200579}, "confidence": 0.9939572572646318, "input_tokens": 423, "latency_ms": 144.67990000002828} +{"id": "g0074-recarga_nao_creditada-emocional-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.0013188684914715709, "cancelamento_linha": 0.00025970060402969537, "negociacao_divida": 6.168430018871847e-05, "recarga_nao_creditada": 0.9940367378276025, "parceiros_ofertas": 7.440546880199655e-05, "suporte_configuracao": 2.4155919031522886e-05, "roaming_pacote": 1.6602104169708485e-05, "recarga_saldo": 0.00012267387907026649, "internet_pacote_adicional": 6.168430018871847e-05, "conta_pagamento_confirmacao": 0.0010271358139262619, "roaming_duvida": 2.2692385882477246e-05, "bonus_nao_recebido": 0.001693460664318117, "reclamacao_atendimento": 0.0006229893628351683, "portabilidade": 3.301722663620767e-05, "marketplace_pedido": 7.440546880199655e-05, "sem_correspondencia": 0.0005497861830451868}, "confidence": 0.9940367378276025, "input_tokens": 525, "latency_ms": 184.56976300001315} +{"id": "g0074-recarga_nao_creditada-emocional-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.01405473928598692, "bonus_nao_recebido": 0.0002574215294374421, "recarga_nao_creditada": 0.9853132930693063, "sem_correspondencia": 0.00037454611526936487}, "confidence": 0.9853132930693063, "input_tokens": 224, "latency_ms": 77.97203199999103} +{"id": "g0074-recarga_nao_creditada-emocional-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0017005331984097033, "recarga_nao_creditada": 0.9981882122992023, "bonus_nao_recebido": 6.593682765988079e-05, "sem_correspondencia": 4.531767472812411e-05}, "confidence": 0.9981882122992023, "input_tokens": 223, "latency_ms": 77.42250400002604} +{"id": "g0074-recarga_nao_creditada-emocional-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"seguranca_perda_roubo": 0.0007080998764821216, "beneficios_consulta": 0.0001579984388405392, "bonus_nao_recebido": 0.0004294842852251355, "conta_pagamento_confirmacao": 0.000624895947716007, "recarga_realizar": 0.00013943313288997748, "negociacao_divida": 1.4696144084835007e-05, "parceiros_ofertas": 1.2969301634803817e-05, "roaming_pacote": 1.0751928697717032e-05, "recarga_saldo": 0.00017903568655913056, "recarga_nao_creditada": 0.9970788690876216, "negociacao_religacao": 1.8870222532233357e-05, "sem_correspondencia": 0.000624895947716007}, "confidence": 0.9970788690876216, "input_tokens": 412, "latency_ms": 144.33984999999439} +{"id": "g0074-recarga_nao_creditada-emocional-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_debito_automatico_digital": 0.0011676717226167613, "recarga_saldo": 0.00037908750581210613, "portabilidade": 5.130391497054244e-05, "desconto_retencao": 3.111739739292395e-05, "reclamacao_atendimento": 0.00015802718330772282, "conta_vencimento": 9.584833174416238e-05, "recarga_nao_creditada": 0.9972602664548508, "recarga_realizar": 8.458585588212403e-05, "bonus_nao_recebido": 2.7461006815749354e-05, "conta_pagamento_confirmacao": 0.00020291091989468893, "internet_pacote_adicional": 4.211281789757596e-06, "vas_cancelamento": 1.0753884783257372e-05, "suporte_sem_sinal": 4.5275546051967155e-05, "negociacao_religacao": 1.6655942580329576e-05, "suporte_configuracao": 3.5260630719257466e-05, "sem_correspondencia": 0.00042956242078794955}, "confidence": 0.9972602664548508, "input_tokens": 525, "latency_ms": 183.00012899999274} +{"id": "g0074-recarga_nao_creditada-emocional-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 0.0029700719873753337, "recarga_saldo": 0.0015897649747667576, "bonus_nao_recebido": 0.00021515129313970558, "recarga_nao_creditada": 0.8235186451377235, "negociacao_divida": 0.00011516218851366683, "portabilidade": 4.236580155448805e-05, "suporte_sem_sinal": 2.5696157566098145e-05, "conta_vencimento": 2.7353417344591707e-05, "suporte_chip_esim": 6.9849398173145e-05, "cadastro_atualizacao": 3.099548255011539e-05, "troca_numero": 2.7353417344591707e-05, "conta_pagamento_confirmacao": 0.16216043597595736, "internet_consumo": 0.00011516218851366683, "recarga_realizar": 0.0008509398714031111, "plano_consulta": 0.00016755999557602807, "sem_correspondencia": 0.008073492712497613}, "confidence": 0.8235186451377235, "input_tokens": 522, "latency_ms": 181.81245599998874} +{"id": "g0074-recarga_nao_creditada-emocional-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0010316655602438244, "recarga_realizar": 0.00015821103778624625, "cadastro_atualizacao": 3.115360048628379e-05, "atendimento_humano": 3.115360048628379e-05, "bonus_nao_recebido": 0.00023019570167682413, "recarga_nao_creditada": 0.9984205147260874, "recarga_saldo": 6.595217274700742e-05, "sem_correspondencia": 3.115360048628379e-05}, "confidence": 0.9984205147260874, "input_tokens": 313, "latency_ms": 106.90614099996765} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.0003352634065705164, "conta_explicacao": 3.118435451318358e-05, "conta_pagamento_confirmacao": 5.141430859893931e-05, "recarga_nao_creditada": 0.9994061295791989, "recarga_saldo": 5.141430859893931e-05, "fidelidade_pontos": 7.40693342693451e-06, "vas_contratacao": 4.220343450592641e-06, "bonus_nao_recebido": 8.393155154699807e-06, "parceiros_ofertas": 6.958170016652063e-06, "roaming_duvida": 1.1358900301101342e-06, "reclamacao_atendimento": 1.8727660538187872e-06, "internet_pacote_adicional": 4.782275652449763e-06, "plano_troca": 7.40693342693451e-06, "plano_nova_linha": 2.724858529894744e-06, "atendimento_humano": 2.1432672522927942e-05, "sem_correspondencia": 5.8260044254388505e-05}, "confidence": 0.9994061295791989, "input_tokens": 525, "latency_ms": 184.4687770000064} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.01404145421736786, "conta_pagamento_confirmacao": 0.0011525927501101789, "recarga_nao_creditada": 0.9843819378557132, "sem_correspondencia": 0.0004240151768087884}, "confidence": 0.9843819378557132, "input_tokens": 226, "latency_ms": 77.2549339999955} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.0005525308186405301, "conta_pagamento_confirmacao": 0.00020326472879147773, "recarga_realizar": 4.0025198256256054e-05, "recarga_saldo": 2.75088896430079e-05, "marketplace_pedido": 0.00012328629005020452, "bonus_nao_recebido": 1.8906564923083344e-05, "recarga_nao_creditada": 0.998999155396209, "sem_correspondencia": 3.5322113486480316e-05}, "confidence": 0.998999155396209, "input_tokens": 311, "latency_ms": 107.51041299999997} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9964699835429238, "conta_pagamento_confirmacao": 0.001498132027884148, "bonus_nao_recebido": 0.00169760598988679, "sem_correspondencia": 0.00033427843930528196}, "confidence": 0.9964699835429238, "input_tokens": 225, "latency_ms": 76.83633300001702} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9897941589385728, "reclamacao_atendimento": 0.0007029264619041257, "bonus_nao_recebido": 0.00015684409401723676, "recarga_saldo": 8.395259381843294e-05, "fidelidade_resgate": 0.00012215030324074904, "conta_pagamento_confirmacao": 0.005193963060432424, "recarga_realizar": 0.00037624942214260196, "sem_correspondencia": 0.0035697551258715514}, "confidence": 0.9897941589385728, "input_tokens": 316, "latency_ms": 106.0369179999725} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano", "recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_consulta": 0.009574245663098528, "troca_numero": 0.001663754424439953, "marketplace_pedido": 0.0010091180686553774, "conta_contestacao": 0.0008905435699305197, "recarga_saldo": 0.0035221681441787917, "conta_pagamento_confirmacao": 0.27980047224964927, "parceiros_ofertas": 0.00028911716726805626, "plano_consulta": 0.0001866680730116269, "seguranca_perda_roubo": 0.0004766736233994112, "cancelamento_linha": 0.0008905435699305197, "atendimento_humano": 0.6712064401200102, "internet_problema_conexao": 0.00129573324859235, "reclamacao_atendimento": 0.0024207484035931788, "conta_vencimento": 0.0004206629961937563, "roaming_duvida": 0.00032761267084486086, "sem_correspondencia": 0.026025498007203548}, "confidence": 0.6712064401200102, "input_tokens": 504, "latency_ms": 162.50466700000743} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.004602523854683716, "bonus_nao_recebido": 0.0009062906823930352, "atendimento_humano": 8.429816489917182e-05, "vas_consulta": 3.514070327506071e-05, "recarga_saldo": 0.00020222078510338768, "recarga_nao_creditada": 0.9938684134869572, "recarga_realizar": 0.0001226531061963644, "sem_correspondencia": 0.00017845921649196474}, "confidence": 0.9938684134869572, "input_tokens": 301, "latency_ms": 106.92674800003488} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.0005518793460936815, "bonus_nao_recebido": 0.0015001635979883146, "recarga_realizar": 2.1398684463471243e-05, "recarga_saldo": 8.920298823905742e-06, "internet_consumo": 3.52804662399254e-05, "recarga_nao_creditada": 0.9978212653996531, "conta_pagamento_confirmacao": 2.5811740497653783e-05, "sem_correspondencia": 3.52804662399254e-05}, "confidence": 0.9978212653996531, "input_tokens": 324, "latency_ms": 113.71938899998213} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9998435389878455, "conta_pagamento_confirmacao": 0.00010889172987870242, "bonus_nao_recebido": 3.535196878003967e-05, "sem_correspondencia": 1.221731349577162e-05}, "confidence": 0.9998435389878455, "input_tokens": 228, "latency_ms": 77.23985400002675} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.004063515945302339, "desconto_retencao": 0.00020231054618267288, "recarga_saldo": 0.00020231054618267288, "internet_consumo": 2.4162549042257883e-05, "internet_problema_conexao": 8.433558288397116e-05, "suporte_sem_sinal": 2.2698614201168294e-05, "bonus_nao_recebido": 0.0002292478824460005, "conta_vencimento": 1.767769851450558e-05, "negociacao_religacao": 3.302628878643065e-05, "recarga_realizar": 0.0001227075490429998, "recarga_nao_creditada": 0.9943095684424996, "vas_cancelamento": 3.742368804888216e-05, "plano_consulta": 2.9145597557889407e-05, "seguranca_perda_roubo": 1.4655326810939533e-05, "conta_contestacao": 0.0002292478824460005, "sem_correspondencia": 0.0003779658600516836}, "confidence": 0.9943095684424996, "input_tokens": 520, "latency_ms": 183.44223899998724} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_religacao": 0.00048725070888230176, "roaming_duvida": 7.472231630581328e-05, "cancelamento_linha": 3.529632296620073e-05, "fidelidade_resgate": 4.5321375804220996e-05, "recarga_realizar": 0.0006256422945039949, "bonus_nao_recebido": 0.00015818714486074426, "recarga_nao_creditada": 0.9982697339252544, "conta_pagamento_confirmacao": 8.46714771315024e-05, "recarga_saldo": 5.135584688341331e-05, "vas_consulta": 2.4258784355413326e-05, "marketplace_pedido": 3.960137683609517e-06, "sem_correspondencia": 0.0001395996653683075}, "confidence": 0.9982697339252544, "input_tokens": 411, "latency_ms": 143.38166900000715} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 127, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9943215881205282, "conta_pagamento_confirmacao": 0.0008001634046401185, "roaming_duvida": 7.442679036766609e-05, "internet_problema_conexao": 2.2698888592608398e-05, "recarga_saldo": 4.240710685134503e-05, "vas_consulta": 8.350454450661603e-06, "cancelamento_linha": 6.922769889637589e-06, "recarga_realizar": 0.00012270903238911047, "bonus_nao_recebido": 0.000485323637694278, "roaming_cobranca": 1.881803959360529e-05, "reclamacao_atendimento": 3.3026688023620246e-05, "sem_correspondencia": 0.004063565066979206}, "confidence": 0.9943215881205282, "input_tokens": 425, "latency_ms": 145.3581819999954} +{"id": "g0077-plano_consulta-curto_neutro-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_duvida": 0.006655672260808804, "beneficios_consulta": 0.0027744969809589824, "recarga_saldo": 0.0007015026952271585, "plano_troca": 8.37825491380835e-05, "marketplace_pedido": 0.00013813407087743697, "fidelidade_pontos": 3.2809717659798894e-05, "internet_consumo": 7.393784010500036e-05, "internet_problema_conexao": 3.082187735683706e-05, "portabilidade": 7.393784010500036e-05, "plano_nova_linha": 8.37825491380835e-05, "plano_consulta": 0.9877893461780228, "desconto_retencao": 0.00013813407087743697, "roaming_cobranca": 7.393784010500036e-05, "vas_consulta": 0.00015652640873059105, "internet_pacote_adicional": 0.00029242983034231045, "sem_correspondencia": 0.0009007472905466258}, "confidence": 0.9877893461780228, "input_tokens": 499, "latency_ms": 162.9824349999467} +{"id": "g0077-plano_consulta-curto_neutro-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.003171031181297531, "plano_consulta": 0.9963083806383962, "beneficios_consulta": 0.000260294090153148, "sem_correspondencia": 0.000260294090153148}, "confidence": 0.9963083806383962, "input_tokens": 207, "latency_ms": 75.25397199998451} +{"id": "g0077-plano_consulta-curto_neutro-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.025869677005338827, "plano_nova_linha": 0.0006083964891886014, "plano_troca": 0.00036901112395441247, "cancelamento_linha": 0.0001538267224154728, "plano_consulta": 0.9707524678536353, "suporte_chip_esim": 0.0002238165604533701, "beneficios_consulta": 0.00036901112395441247, "sem_correspondencia": 0.0016537931210596551}, "confidence": 0.9707524678536353, "input_tokens": 308, "latency_ms": 107.51302599999235} +{"id": "g0077-plano_consulta-curto_neutro-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.002469951688025375, "plano_troca": 0.0002949936615762652, "troca_numero": 8.451709908495151e-05, "plano_consulta": 0.9964496294854215, "beneficios_consulta": 0.00015789872869935925, "conta_vencimento": 2.7438684751899633e-05, "plano_nova_linha": 2.920832787839112e-05, "sem_correspondencia": 0.00048636232456250345}, "confidence": 0.9964496294854215, "input_tokens": 297, "latency_ms": 105.78587599997036} +{"id": "g0077-plano_consulta-curto_neutro-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.052563086948705, "cancelamento_linha": 0.0008496031714326856, "desconto_retencao": 0.0005839231509524931, "cadastro_atualizacao": 0.00031255153992414147, "internet_pacote_adicional": 0.0003541672939686953, "troca_numero": 7.9025405022571e-05, "plano_consulta": 0.9317030092990611, "reclamacao_atendimento": 9.532283401096984e-05, "plano_nova_linha": 0.00021481332245947094, "internet_consumo": 7.9025405022571e-05, "marketplace_compra": 1.556102488668439e-05, "roaming_cobranca": 0.00010147062861302428, "conta_contestacao": 0.0012361653202669534, "recarga_saldo": 0.0010909120662180808, "plano_troca": 0.0015872676904507101, "sem_correspondencia": 0.009134094899005091}, "confidence": 0.9317030092990611, "input_tokens": 492, "latency_ms": 161.63444299996854} +{"id": "g0077-plano_consulta-curto_neutro-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.20072155375107822, "parceiros_ofertas": 0.0015325279746454465, "plano_nova_linha": 0.0005637855348921692, "plano_consulta": 0.793869145029341, "plano_troca": 0.0006388527067245147, "atendimento_humano": 0.00014254730676269885, "beneficios_consulta": 0.00030177265078472554, "sem_correspondencia": 0.0022298150457713455}, "confidence": 0.793869145029341, "input_tokens": 302, "latency_ms": 106.72475800004122} +{"id": "g0077-plano_consulta-curto_neutro-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0011643569671100148, "plano_nova_linha": 0.00012272232144659975, "conta_segunda_via": 0.00020233490175870748, "beneficios_consulta": 0.0016941293906959588, "suporte_chip_esim": 0.00010830206855461533, "roaming_cobranca": 1.465709112294991e-05, "portabilidade": 2.132594174716877e-05, "conta_pagamento_confirmacao": 1.5602392284234326e-05, "plano_consulta": 0.9944292704686821, "seguranca_fraude": 3.984210445758312e-05, "plano_troca": 1.2151155328748938e-05, "sem_correspondencia": 0.0021753051968113283}, "confidence": 0.9944292704686821, "input_tokens": 424, "latency_ms": 144.94597100002693} +{"id": "g0077-plano_consulta-curto_neutro-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.006557637253798131, "desconto_retencao": 0.0004750336493838926, "marketplace_pedido": 0.00041921572420474193, "parceiros_ofertas": 0.0002243900073954532, "plano_consulta": 0.9732396610849255, "conta_explicacao": 0.0006911698815083166, "beneficios_consulta": 0.0002542671897638115, "marketplace_compra": 4.418501225532018e-05, "seguranca_fraude": 9.957246219080597e-05, "plano_troca": 0.00012785357225517403, "plano_nova_linha": 4.15079776932213e-05, "sem_correspondencia": 0.017825506184625535}, "confidence": 0.9732396610849255, "input_tokens": 416, "latency_ms": 143.49355199999536} +{"id": "g0077-plano_consulta-curto_neutro-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 28, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.004596738966046507, "conta_segunda_via": 0.00012249894413599147, "plano_nova_linha": 0.0001572917577880248, "beneficios_consulta": 0.001492342647129268, "plano_consulta": 0.9926192253733072, "cadastro_atualizacao": 7.429936540090393e-05, "plano_troca": 0.0001388094890500183, "sem_correspondencia": 0.0007987934571422234}, "confidence": 0.9926192253733072, "input_tokens": 313, "latency_ms": 108.52913000002218} +{"id": "g0077-plano_consulta-curto_neutro-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_nova_linha": 0.016668977994574074, "internet_consumo": 0.06592708686121525, "roaming_cobranca": 0.0008298995470382792, "plano_consulta": 0.9100953614469351, "plano_troca": 0.0017568973548668881, "roaming_duvida": 0.00023777020113856595, "beneficios_consulta": 0.0002694289356055542, "sem_correspondencia": 0.0042145776586263225}, "confidence": 0.9100953614469351, "input_tokens": 307, "latency_ms": 107.07787499995902} +{"id": "g0077-plano_consulta-curto_neutro-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_cobranca": 0.0057980660610379535, "internet_consumo": 0.0021329893024097484, "cadastro_atualizacao": 0.00032710450375163404, "plano_nova_linha": 0.0004759342446415748, "beneficios_consulta": 0.0016611737389996418, "plano_consulta": 0.9750847830557545, "plano_troca": 0.0006111116667918635, "sem_correspondencia": 0.013908837426613077}, "confidence": 0.9750847830557545, "input_tokens": 307, "latency_ms": 107.50166000002537} +{"id": "g0077-plano_consulta-curto_neutro-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.009559957003837962, "beneficios_consulta": 0.0014660668893625123, "vas_cancelamento": 0.00028868568714577415, "plano_consulta": 0.9751421249428491, "conta_segunda_via": 0.0003706797597291396, "plano_nova_linha": 8.804416015297285e-05, "recarga_nao_creditada": 6.0511807333293565e-05, "suporte_sem_sinal": 5.684558226334825e-05, "plano_troca": 0.001007612055049285, "desconto_retencao": 0.00010620152926138122, "roaming_duvida": 4.712664293623501e-05, "conta_vencimento": 0.00010620152926138122, "vas_contratacao": 0.00025476422472665123, "recarga_realizar": 0.00013636546286272037, "conta_contestacao": 0.00047596223294392036, "sem_correspondencia": 0.010832850490284358}, "confidence": 0.9751421249428491, "input_tokens": 507, "latency_ms": 164.5565870000496} +{"id": "g0079-plano_consulta-erros_digitacao-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.015182587175687656, "plano_troca": 0.003387693107978684, "plano_nova_linha": 0.0009705903257260989, "beneficios_consulta": 0.010434829390159432, "portabilidade": 0.0012462626474235448, "plano_consulta": 0.9393134073125257, "internet_consumo": 0.0010998229261581561, "sem_correspondencia": 0.02836480711434077}, "confidence": 0.9393134073125257, "input_tokens": 319, "latency_ms": 108.1692409999846} +{"id": "g0079-plano_consulta-erros_digitacao-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.12824418030546428, "cadastro_atualizacao": 0.0026616230483952753, "reclamacao_atendimento": 0.001109529559576923, "plano_troca": 0.0007625677707988884, "internet_consumo": 0.0007625677707988884, "recarga_saldo": 0.00019280732694251746, "internet_problema_conexao": 0.00019280732694251746, "cancelamento_linha": 0.0003602115091236711, "plano_consulta": 0.8362571030069338, "suporte_chip_esim": 0.0005938883770431898, "plano_nova_linha": 0.00024756950831781563, "sem_correspondencia": 0.028615144489662347}, "confidence": 0.8362571030069338, "input_tokens": 418, "latency_ms": 144.69773199999736} +{"id": "g0079-plano_consulta-erros_digitacao-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.05289486121025365, "beneficios_consulta": 0.0014096003049850635, "plano_consulta": 0.9375838487975957, "sem_correspondencia": 0.00811168968716554}, "confidence": 0.9375838487975957, "input_tokens": 212, "latency_ms": 76.42353900001808} +{"id": "g0079-plano_consulta-erros_digitacao-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.058844528431746715, "internet_consumo": 0.0015681535658895562, "plano_consulta": 0.9204832966564586, "sem_correspondencia": 0.019104021345905133}, "confidence": 0.9204832966564586, "input_tokens": 213, "latency_ms": 76.85963399995899} +{"id": "g0079-plano_consulta-erros_digitacao-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.4819900145236092, "internet_consumo": 0.027192015898791607, "beneficios_consulta": 0.008827955053990168, "sem_correspondencia": 0.4819900145236092}, "confidence": 0.4819900145236092, "input_tokens": 213, "latency_ms": 76.26676299997825} +{"id": "g0079-plano_consulta-erros_digitacao-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.010950631897051586, "fidelidade_resgate": 0.0002575341779175661, "cadastro_atualizacao": 0.0002272731143219222, "internet_consumo": 5.0711486396082905e-05, "plano_nova_linha": 0.00010735621754296093, "conta_pagamento_confirmacao": 3.0758071298824394e-05, "plano_troca": 4.7639032755168155e-05, "cancelamento_linha": 3.7101316014489265e-05, "marketplace_compra": 0.000200567819429851, "negociacao_religacao": 0.00010735621754296093, "plano_consulta": 0.985744469300575, "conta_debito_automatico_digital": 0.00013784811196462023, "marketplace_pedido": 9.474152945486104e-05, "roaming_pacote": 3.485346091158202e-05, "parceiros_ofertas": 0.0002918244553191269, "sem_correspondencia": 0.0016793337915033623}, "confidence": 0.985744469300575, "input_tokens": 512, "latency_ms": 163.93689900002073} +{"id": "g0079-plano_consulta-erros_digitacao-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"seguranca_fraude": 0.05800291991289362, "plano_consulta": 0.3337837581468837, "plano_nova_linha": 0.0017515364122236813, "beneficios_consulta": 0.0013640979294178822, "internet_consumo": 0.001203812197533341, "recarga_realizar": 0.00014377486398708955, "vas_consulta": 0.000184610579640246, "conta_pagamento_confirmacao": 0.00023704467644753232, "recarga_saldo": 0.0005018235839773721, "marketplace_compra": 0.00011197197665913005, "roaming_pacote": 5.9934280180660986e-05, "seguranca_perda_roubo": 0.0005018235839773721, "plano_troca": 0.37822654920297294, "marketplace_pedido": 0.00039082060016527626, "conta_contestacao": 0.13914177155699273, "sem_correspondencia": 0.08439375049604733}, "confidence": 0.37822654920297294, "input_tokens": 520, "latency_ms": 182.6817550000328} +{"id": "g0079-plano_consulta-erros_digitacao-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.6116506886253091, "beneficios_consulta": 0.004670010636684812, "plano_consulta": 0.3709848956855953, "sem_correspondencia": 0.012694405052410781}, "confidence": 0.6116506886253091, "input_tokens": 214, "latency_ms": 76.3536960000124} +{"id": "g0079-plano_consulta-erros_digitacao-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.04164987768598664, "internet_consumo": 0.0011099316445011584, "plano_consulta": 0.9479468467912756, "sem_correspondencia": 0.009293343878236712}, "confidence": 0.9479468467912756, "input_tokens": 212, "latency_ms": 75.4702329999759} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.009658128884157378, "plano_troca": 0.0007927874961654956, "roaming_cobranca": 0.0007927874961654956, "internet_consumo": 0.00029165022105706953, "beneficios_consulta": 0.9851559289741726, "cadastro_atualizacao": 9.468496387178573e-05, "fidelidade_pontos": 7.849659210356959e-05, "sem_correspondencia": 0.003135535372306638}, "confidence": 0.9851559289741726, "input_tokens": 313, "latency_ms": 107.60806700000103} +{"id": "g0079-plano_consulta-erros_digitacao-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.0031474950553108797, "cadastro_atualizacao": 0.000795811377582241, "internet_consumo": 0.00025836212728392184, "plano_consulta": 0.9889135496740828, "beneficios_consulta": 0.0006197785240381826, "conta_pagamento_confirmacao": 0.00022800377707322798, "plano_nova_linha": 0.00015670455150627646, "sem_correspondencia": 0.005880294913122461}, "confidence": 0.9889135496740828, "input_tokens": 322, "latency_ms": 114.89474999996219} +{"id": "g0079-plano_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.005730808085728522, "fidelidade_pontos": 0.0016419040064463851, "recarga_nao_creditada": 0.0006844474202454747, "vas_contratacao": 0.0002517941344711406, "negociacao_religacao": 0.0004151383453400979, "plano_nova_linha": 0.00014346797318964436, "plano_troca": 0.0002222075437597507, "internet_consumo": 0.9637737307888498, "seguranca_perda_roubo": 0.00011173296986576235, "conta_debito_automatico_digital": 5.2778917803005845e-05, "beneficios_consulta": 8.174558702241589e-05, "portabilidade": 0.0002222075437597507, "conta_segunda_via": 0.00019609746909891092, "vas_consulta": 0.00018421652405617884, "desconto_retencao": 0.0006040227283486484, "sem_correspondencia": 0.025683699962014524}, "confidence": 0.9637737307888498, "input_tokens": 510, "latency_ms": 163.11956200001987} +{"id": "g0081-plano_consulta-emocional-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.0052040082601234935, "plano_consulta": 0.9917084351596217, "internet_consumo": 0.0002935900559819367, "plano_nova_linha": 0.00012238654369415647, "beneficios_consulta": 0.0003769770939675836, "cadastro_atualizacao": 7.423119108676576e-05, "portabilidade": 5.101830178581808e-05, "sem_correspondencia": 0.00216935339373872}, "confidence": 0.9917084351596217, "input_tokens": 331, "latency_ms": 115.20354999998972} +{"id": "g0081-plano_consulta-emocional-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"atendimento_humano": 0.016835429128025582, "cadastro_atualizacao": 0.002278427569451262, "recarga_realizar": 0.0005083859084582578, "plano_nova_linha": 0.0007396971321196399, "parceiros_ofertas": 0.0006527804279462904, "internet_consumo": 0.9191832854043076, "conta_vencimento": 0.00021192677657600264, "plano_consulta": 0.04038609499855462, "conta_contestacao": 0.0003494081843717692, "portabilidade": 8.834422410742846e-05, "beneficios_consulta": 4.173085659620563e-05, "roaming_cobranca": 0.0001550489419352866, "negociacao_religacao": 0.0003494081843717692, "seguranca_fraude": 0.00016504873955118952, "plano_troca": 0.0012195543956015334, "sem_correspondencia": 0.016835429128025582}, "confidence": 0.9191832854043076, "input_tokens": 518, "latency_ms": 182.71578299999192} +{"id": "g0081-plano_consulta-emocional-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 120, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8232164586751004, "internet_consumo": 0.004319843513406531, "plano_consulta": 0.1621009319333782, "sem_correspondencia": 0.010362765878114952}, "confidence": 0.8232164586751004, "input_tokens": 228, "latency_ms": 77.23060000000714} +{"id": "g0081-plano_consulta-emocional-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.016979483593715778, "beneficios_consulta": 0.013223635118933921, "internet_pacote_adicional": 0.0005127359763924019, "plano_consulta": 0.9270483927350052, "atendimento_humano": 0.0007460264436168254, "plano_nova_linha": 0.00035239793942491883, "suporte_sem_sinal": 0.00021374015468076862, "recarga_nao_creditada": 0.00021374015468076862, "conta_segunda_via": 0.0005810059784807589, "suporte_configuracao": 0.00012178546909243276, "internet_consumo": 0.0037886348935034383, "plano_troca": 0.001393760887424672, "conta_explicacao": 0.0022979232213669433, "suporte_chip_esim": 0.00035239793942491883, "seguranca_fraude": 0.00045248791100998284, "sem_correspondencia": 0.031721851583246245}, "confidence": 0.9270483927350052, "input_tokens": 541, "latency_ms": 185.1206620000312} +{"id": "g0081-plano_consulta-emocional-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.0886234109919772, "roaming_pacote": 0.0030325263625068798, "plano_troca": 0.0011156041035766976, "reclamacao_atendimento": 0.0007667427397634775, "roaming_duvida": 0.0011156041035766976, "plano_nova_linha": 0.0006766480929204955, "internet_problema_conexao": 0.0016231943928169295, "desconto_retencao": 0.00046505297977861407, "negociacao_religacao": 0.0018393202152472503, "internet_consumo": 0.2409034076755492, "plano_consulta": 0.30932609842209396, "sem_correspondencia": 0.3505123899201926}, "confidence": 0.3505123899201926, "input_tokens": 421, "latency_ms": 144.7034039999835} +{"id": "g0081-plano_consulta-emocional-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 127, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"marketplace_pedido": 0.004551773915272622, "plano_consulta": 0.004551773915272622, "beneficios_consulta": 0.0004233809257315048, "internet_consumo": 0.9829094780507541, "plano_nova_linha": 0.0010156380426742256, "plano_troca": 0.00037363235557145167, "recarga_realizar": 0.00032972939649719224, "sem_correspondencia": 0.005844593398226321}, "confidence": 0.9829094780507541, "input_tokens": 331, "latency_ms": 115.91671600001519} +{"id": "g0081-plano_consulta-emocional-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"conta_segunda_via": 0.002442113762278655, "beneficios_consulta": 0.0008984034461441601, "fidelidade_resgate": 0.00029166889547394584, "plano_nova_linha": 0.00025739689683602733, "plano_consulta": 0.9852190086880819, "plano_troca": 0.00029166889547394584, "vas_consulta": 0.0003305041577140116, "internet_consumo": 0.00029166889547394584, "negociacao_divida": 0.00013777463069680716, "internet_pacote_adicional": 0.00010729899027404702, "cadastro_atualizacao": 7.374544564044933e-05, "sem_correspondencia": 0.009658747295912302}, "confidence": 0.9852190086880819, "input_tokens": 429, "latency_ms": 145.64563499999394} +{"id": "g0081-plano_consulta-emocional-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.6963337602247188, "vas_cancelamento": 0.02102745754741063, "plano_consulta": 0.19950296252007538, "negociacao_religacao": 0.002216277720004602, "plano_troca": 0.0032246650550162978, "plano_nova_linha": 0.001726038823843292, "internet_consumo": 0.001955858223171311, "negociacao_divida": 0.0002646966266035474, "cancelamento_linha": 0.014451946132567638, "cadastro_atualizacao": 0.001955858223171311, "roaming_duvida": 0.00018192315359675534, "sem_correspondencia": 0.057158555749820324}, "confidence": 0.6963337602247188, "input_tokens": 426, "latency_ms": 145.4595129999916} +{"id": "g0081-plano_consulta-emocional-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9234440864697901, "beneficios_consulta": 0.0037739049176032805, "plano_troca": 0.0006558063397389492, "roaming_cobranca": 0.00021290914630549805, "fidelidade_pontos": 0.0015731976260267583, "plano_nova_linha": 0.00027338075530154845, "plano_consulta": 0.016913468421717696, "conta_segunda_via": 0.0001374644765751653, "fidelidade_resgate": 0.00010705744200123951, "desconto_retencao": 0.0006558063397389492, "atendimento_humano": 0.00015576765898278955, "sem_correspondencia": 0.052097150406217915}, "confidence": 0.9234440864697901, "input_tokens": 424, "latency_ms": 144.53065100002505} +{"id": "g0081-plano_consulta-emocional-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cancelamento_linha": 0.027905026073496455, "conta_vencimento": 0.0029411681095251325, "roaming_duvida": 0.07585372529826129, "plano_troca": 0.0025955717466365196, "internet_consumo": 0.0015742938438189204, "plano_consulta": 0.8155044008946206, "marketplace_compra": 0.0004510427379215877, "suporte_sem_sinal": 0.0006562633113017974, "vas_contratacao": 0.0003980438191490765, "conta_contestacao": 0.00013756026301834252, "vas_consulta": 0.0002130575032508893, "plano_nova_linha": 0.0012260612783506672, "marketplace_pedido": 0.00035127243749200293, "beneficios_consulta": 0.0006562633113017974, "reclamacao_atendimento": 0.0025955717466365196, "sem_correspondencia": 0.06694067762521835}, "confidence": 0.8155044008946206, "input_tokens": 528, "latency_ms": 185.5165449999845} +{"id": "g0081-plano_consulta-emocional-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["beneficios_consulta"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.007258480431298984, "troca_numero": 0.0005258025588811672, "seguranca_perda_roubo": 0.00019343195152771818, "vas_consulta": 0.24036786001578977, "internet_consumo": 0.00011021420373467824, "plano_nova_linha": 5.2061503481245826e-05, "marketplace_compra": 4.5944115566096575e-05, "cancelamento_linha": 0.005652910243804118, "marketplace_pedido": 0.0004094954445976015, "plano_consulta": 0.7403851323590065, "reclamacao_atendimento": 4.8907256439991574e-05, "beneficios_consulta": 0.0023564835812935137, "internet_pacote_adicional": 8.063443398419995e-05, "fidelidade_resgate": 4.5944115566096575e-05, "recarga_realizar": 0.00011021420373467824, "sem_correspondencia": 0.0023564835812935137}, "confidence": 0.7403851323590065, "input_tokens": 511, "latency_ms": 163.98610800001734} +{"id": "g0081-plano_consulta-emocional-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"negociacao_divida": 0.0024026465799351104, "plano_nova_linha": 0.0024026465799351104, "bonus_nao_recebido": 0.00025323708642137604, "conta_pagamento_confirmacao": 0.00047310916297865015, "vas_consulta": 0.0007800251403660341, "vas_contratacao": 0.00013554804463189273, "conta_segunda_via": 6.0149080192152557e-05, "conta_explicacao": 0.00011962072953904384, "beneficios_consulta": 0.00025323708642137604, "vas_cancelamento": 0.00013554804463189273, "internet_consumo": 0.00011962072953904384, "plano_consulta": 0.969296810932668, "marketplace_pedido": 0.00022348094438641187, "plano_troca": 0.000325162855412997, "internet_problema_conexao": 0.00022348094438641187, "sem_correspondencia": 0.022795676058554596}, "confidence": 0.969296810932668, "input_tokens": 541, "latency_ms": 186.85455700000375} +{"id": "g0087-plano_troca-regionalismo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9998700921496549, "plano_nova_linha": 7.484210604738549e-05, "desconto_retencao": 2.7532872148805995e-05, "sem_correspondencia": 2.7532872148805995e-05}, "confidence": 0.9998700921496549, "input_tokens": 225, "latency_ms": 77.88872499997979} +{"id": "g0087-plano_troca-regionalismo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.002469417027642719, "plano_troca": 0.9962339320923181, "internet_pacote_adicional": 0.00013931497552449484, "conta_pagamento_confirmacao": 5.807512206860288e-05, "roaming_pacote": 8.449880401272123e-05, "portabilidade": 2.420931267859371e-05, "internet_problema_conexao": 1.771191152171525e-05, "marketplace_pedido": 1.4683690390136864e-05, "cancelamento_linha": 0.00012294503438401542, "conta_segunda_via": 2.743274521155957e-05, "seguranca_perda_roubo": 5.074547612534688e-06, "plano_nova_linha": 0.000178883969498682, "conta_contestacao": 6.580773473370446e-05, "plano_consulta": 8.449880401272123e-05, "vas_cancelamento": 0.00013931497552449484, "sem_correspondencia": 0.0003341992528653416}, "confidence": 0.9962339320923181, "input_tokens": 525, "latency_ms": 185.12861599998587} +{"id": "g0087-plano_troca-regionalismo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.08481863295332513, "plano_troca": 0.9118862413061689, "desconto_retencao": 0.0007338249598575328, "sem_correspondencia": 0.002561300780648458}, "confidence": 0.9118862413061689, "input_tokens": 229, "latency_ms": 77.68911199997319} +{"id": "g0087-plano_troca-regionalismo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"roaming_duvida": 0.0031664797351481397, "plano_consulta": 0.00020242627702240243, "plano_troca": 0.9948783587674641, "plano_nova_linha": 9.561940266126991e-05, "parceiros_ofertas": 6.571819029348776e-05, "vas_cancelamento": 1.3775281028477783e-05, "desconto_retencao": 4.516740761025908e-05, "internet_problema_conexao": 8.355130289929552e-06, "conta_explicacao": 1.2156642839863984e-05, "negociacao_divida": 7.848918535868365e-06, "negociacao_religacao": 8.355130289929552e-06, "sem_correspondencia": 0.001495739116816208}, "confidence": 0.9948783587674641, "input_tokens": 427, "latency_ms": 145.11454600000206} +{"id": "g0087-plano_troca-regionalismo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_consulta": 0.0010319015913922433, "troca_numero": 5.137535507955322e-05, "plano_troca": 0.9986489398570378, "internet_pacote_adicional": 1.667913578798828e-05, "plano_nova_linha": 5.8215904134154654e-05, "vas_cancelamento": 1.2202716419815486e-05, "desconto_retencao": 8.470364070943126e-05, "sem_correspondencia": 9.59817994390203e-05}, "confidence": 0.9986489398570378, "input_tokens": 320, "latency_ms": 106.92820299999539} +{"id": "g0087-plano_troca-regionalismo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9951912814219841, "fidelidade_pontos": 0.00033384948253148704, "internet_problema_conexao": 0.00013916916955670057, "conta_vencimento": 4.2444198650621406e-05, "troca_numero": 5.801434109838699e-05, "beneficios_consulta": 2.2718742402075415e-05, "roaming_pacote": 3.745687384185866e-05, "fidelidade_resgate": 1.561434808056029e-05, "desconto_retencao": 0.00033384948253148704, "plano_consulta": 0.00022945117007380496, "plano_nova_linha": 0.0008008632755484843, "sem_correspondencia": 0.0027952874937004746}, "confidence": 0.9951912814219841, "input_tokens": 416, "latency_ms": 144.45557999999892} +{"id": "g0087-plano_troca-regionalismo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0031718249466719346, "plano_consulta": 5.809400034152171e-05, "plano_troca": 0.996557774305492, "bonus_nao_recebido": 2.0076749298233502e-05, "plano_nova_linha": 2.744166267625994e-05, "cancelamento_linha": 6.938338899275761e-06, "conta_contestacao": 6.938338899275761e-06, "internet_pacote_adicional": 3.2774392275997775e-06, "parceiros_ofertas": 1.0095223530157733e-05, "portabilidade": 1.1439386926562061e-05, "conta_vencimento": 3.2774392275997775e-06, "seguranca_fraude": 4.768645938090585e-06, "atendimento_humano": 2.744166267625994e-05, "vas_contratacao": 5.076197177638586e-06, "reclamacao_atendimento": 5.809400034152171e-05, "sem_correspondencia": 2.744166267625994e-05}, "confidence": 0.996557774305492, "input_tokens": 517, "latency_ms": 181.72958399998151} +{"id": "g0087-plano_troca-regionalismo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.017928710841232775, "parceiros_ofertas": 0.0004777839603233841, "plano_troca": 0.9788744444104868, "reclamacao_atendimento": 0.0001368873964955083, "desconto_retencao": 0.0004777839603233841, "seguranca_perda_roubo": 6.466102759627571e-05, "plano_consulta": 0.0003720985224388086, "sem_correspondencia": 0.0016676298811029516}, "confidence": 0.9788744444104868, "input_tokens": 339, "latency_ms": 116.7076419999944} +{"id": "g0087-plano_troca-regionalismo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_pacote_adicional": 0.0026847579862564123, "plano_troca": 0.9558400510401034, "conta_debito_automatico_digital": 0.00046654098248185264, "desconto_retencao": 0.032707047953519156, "plano_consulta": 0.0014370473949513747, "recarga_saldo": 0.00022037835560735888, "plano_nova_linha": 0.0016283880325728627, "sem_correspondencia": 0.005015788254507416}, "confidence": 0.9558400510401034, "input_tokens": 322, "latency_ms": 114.65403200003266} +{"id": "g0087-plano_troca-regionalismo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 0.0771009718617244, "recarga_nao_creditada": 0.009208397925694573, "marketplace_compra": 0.0055851756687679745, "desconto_retencao": 0.022089798280966584, "suporte_chip_esim": 0.013398139924273657, "conta_segunda_via": 0.0012462211414293119, "plano_nova_linha": 0.5697034063683551, "roaming_cobranca": 0.0006670541084120201, "cadastro_atualizacao": 0.002054671303870699, "plano_consulta": 0.06004629726147732, "seguranca_fraude": 0.0014121535585897994, "sem_correspondencia": 0.23748771259643853}, "confidence": 0.5697034063683551, "input_tokens": 441, "latency_ms": 147.2382439999933} +{"id": "g0087-plano_troca-regionalismo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 0.0004303944673329365, "plano_consulta": 0.00012331007943297272, "marketplace_compra": 2.1428078770255295e-05, "roaming_duvida": 2.1428078770255295e-05, "seguranca_perda_roubo": 3.532892925875775e-05, "plano_nova_linha": 3.1177670642484e-05, "desconto_retencao": 3.1177670642484e-05, "plano_troca": 0.9991919227613649, "recarga_nao_creditada": 1.0121907700568416e-05, "reclamacao_atendimento": 5.4178667751436175e-06, "marketplace_pedido": 2.258502886235456e-06, "sem_correspondencia": 9.603398642299627e-05}, "confidence": 0.9991919227613649, "input_tokens": 428, "latency_ms": 144.88636799995902} +{"id": "g0087-plano_troca-regionalismo-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 213, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0052169583900108394, "plano_troca": 0.9941762930883077, "plano_nova_linha": 0.00042823402226497696, "sem_correspondencia": 0.00017851449941642966}, "confidence": 0.9941762930883077, "input_tokens": 243, "latency_ms": 79.54998399998203} +{"id": "g0089-plano_troca-longo_contexto-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"vas_consulta": 0.0005526448395274648, "plano_consulta": 2.7514566408701088e-05, "seguranca_fraude": 3.5329402597914946e-05, "conta_contestacao": 8.391468643209964e-06, "desconto_retencao": 6.600401358205006e-05, "roaming_pacote": 5.767366431788835e-06, "marketplace_compra": 8.391468643209964e-06, "suporte_chip_esim": 3.087048795071763e-06, "suporte_sem_sinal": 1.4727486121001966e-05, "plano_nova_linha": 2.142836586496658e-05, "plano_troca": 0.999205309995921, "sem_correspondencia": 5.1403977463556224e-05}, "confidence": 0.999205309995921, "input_tokens": 463, "latency_ms": 157.37175999998954} +{"id": "g0089-plano_troca-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"troca_numero": 0.024693504577233762, "plano_consulta": 0.007074807512666534, "negociacao_religacao": 0.0009574710785712408, "desconto_retencao": 0.9266169231010372, "conta_debito_automatico_digital": 0.011664385632242381, "bonus_nao_recebido": 0.0009574710785712408, "plano_nova_linha": 0.006243495716310442, "sem_correspondencia": 0.021791941303367326}, "confidence": 0.9266169231010372, "input_tokens": 334, "latency_ms": 116.35716299997512} +{"id": "g0089-plano_troca-longo_contexto-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"marketplace_pedido": 0.0010318931149354423, "plano_consulta": 9.598101100572063e-05, "desconto_retencao": 8.470294491948641e-05, "conta_contestacao": 3.116047204255612e-05, "plano_troca": 0.9986407365509584, "plano_nova_linha": 5.821542592518527e-05, "cadastro_atualizacao": 1.4719164760525001e-05, "sem_correspondencia": 4.2591315452651054e-05}, "confidence": 0.9986407365509584, "input_tokens": 346, "latency_ms": 118.17403900005274} +{"id": "g0089-plano_troca-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.8658110104930903, "portabilidade": 0.013994531582479493, "plano_nova_linha": 0.02036192330411093, "conta_debito_automatico_digital": 0.0010137604676429732, "internet_consumo": 0.006610548640841095, "fidelidade_pontos": 0.0002563187868816801, "plano_consulta": 0.04310619197306886, "sem_correspondencia": 0.048845714751884615}, "confidence": 0.8658110104930903, "input_tokens": 340, "latency_ms": 117.0568000000003} +{"id": "g0089-plano_troca-longo_contexto-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9974044152628798, "desconto_retencao": 0.0008026442574060771, "plano_nova_linha": 0.0006250999761956191, "sem_correspondencia": 0.0011678405035184438}, "confidence": 0.9974044152628798, "input_tokens": 235, "latency_ms": 78.0597980000266} +{"id": "g0089-plano_troca-longo_contexto-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 196, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0031668804867161227, "plano_nova_linha": 0.0010281355638414008, "plano_troca": 0.9950042711672192, "sem_correspondencia": 0.0008007127822232433}, "confidence": 0.9950042711672192, "input_tokens": 238, "latency_ms": 78.49355000001879} +{"id": "g0089-plano_troca-longo_contexto-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 171, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"conta_segunda_via": 0.002626198598509809, "plano_nova_linha": 0.0010947624518516672, "plano_consulta": 0.00019024118839974227, "plano_troca": 0.05977200459685017, "portabilidade": 0.00040274059900266936, "desconto_retencao": 0.9349914648885305, "recarga_saldo": 6.998582207628827e-05, "sem_correspondencia": 0.0008526018547792496}, "confidence": 0.9349914648885305, "input_tokens": 335, "latency_ms": 115.85231599997314} +{"id": "g0089-plano_troca-longo_contexto-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 0.0013140213278188696, "plano_troca": 0.9903834101636201, "desconto_retencao": 0.0003322366214045393, "negociacao_religacao": 0.00012222302261898996, "plano_nova_linha": 0.0016872367829892031, "roaming_cobranca": 0.0002015116971611916, "plano_consulta": 0.0040474706337853255, "sem_correspondencia": 0.0019118897506016643}, "confidence": 0.9903834101636201, "input_tokens": 331, "latency_ms": 114.75794000000406} +{"id": "g0089-plano_troca-longo_contexto-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.00218245457418312, "plano_troca": 0.9976975705373611, "desconto_retencao": 7.467948882923472e-05, "sem_correspondencia": 4.5295399626597966e-05}, "confidence": 0.9976975705373611, "input_tokens": 229, "latency_ms": 77.95071600003212} +{"id": "g0089-plano_troca-longo_contexto-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"reclamacao_atendimento": 0.002797761902764398, "desconto_retencao": 0.0002602323943186845, "plano_troca": 0.9960722320693282, "roaming_pacote": 4.522160937430901e-05, "plano_nova_linha": 9.573414779666406e-05, "fidelidade_pontos": 2.0066967517386965e-05, "plano_consulta": 0.00015783892580470982, "sem_correspondencia": 0.0005509119830958111}, "confidence": 0.9960722320693282, "input_tokens": 343, "latency_ms": 117.28217700004961} +{"id": "g0089-plano_troca-longo_contexto-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 169, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0011683963613858645, "beneficios_consulta": 0.00017917938526206432, "atendimento_humano": 5.133575337604147e-05, "vas_consulta": 3.528251291401076e-05, "plano_nova_linha": 0.0005519113614629857, "cancelamento_linha": 5.133575337604147e-05, "plano_troca": 0.9978791505452697, "marketplace_compra": 5.7597119013110914e-06, "vas_cancelamento": 4.774968878517092e-06, "plano_consulta": 3.113670836201548e-05, "negociacao_divida": 1.7566128826398963e-06, "sem_correspondencia": 3.998032492882162e-05}, "confidence": 0.9978791505452697, "input_tokens": 427, "latency_ms": 146.20818099996313} +{"id": "g0089-plano_troca-longo_contexto-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"desconto_retencao": 0.01682418298679443, "plano_nova_linha": 0.014847289374362532, "recarga_nao_creditada": 0.0005756918839392506, "suporte_chip_esim": 0.00034917477815688246, "plano_troca": 0.23225068216117162, "seguranca_perda_roubo": 0.00030814566018411203, "roaming_pacote": 0.7153824643655471, "fidelidade_resgate": 0.00012067157436413516, "plano_consulta": 8.82852097743982e-05, "reclamacao_atendimento": 0.0001755761046882785, "marketplace_compra": 1.353897541785039e-05, "sem_correspondencia": 0.019064296925599324}, "confidence": 0.7153824643655471, "input_tokens": 446, "latency_ms": 147.75499199998876} +{"id": "g0090-plano_troca-indireto_multiplo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_consumo": 0.057714441505388056, "plano_nova_linha": 0.33212367953108235, "roaming_duvida": 0.0011978250191947038, "suporte_sem_sinal": 0.0004406551986825198, "marketplace_compra": 0.0007265175991124616, "plano_troca": 0.5475793749460882, "plano_consulta": 0.0028734328450418403, "cancelamento_linha": 0.0009328670629313559, "desconto_retencao": 0.010029266094431328, "conta_pagamento_confirmacao": 0.0013573135675452202, "cadastro_atualizacao": 7.657439157700086e-05, "sem_correspondencia": 0.04494805223892502}, "confidence": 0.5475793749460882, "input_tokens": 418, "latency_ms": 144.02250400002004} +{"id": "g0090-plano_troca-indireto_multiplo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["marketplace_compra"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"reclamacao_atendimento": 0.07185333101440175, "parceiros_ofertas": 0.018167367170905994, "plano_nova_linha": 0.02058632400600917, "negociacao_religacao": 0.0009044999514019835, "suporte_chip_esim": 0.195317604010701, "desconto_retencao": 0.02332736120174176, "roaming_cobranca": 0.0004272555239981703, "atendimento_humano": 0.00054860695223389, "beneficios_consulta": 0.00405368754631958, "plano_consulta": 0.41348737093540183, "marketplace_pedido": 0.0009044999514019835, "cancelamento_linha": 0.0024586857817381013, "fidelidade_resgate": 0.04358124826271531, "plano_troca": 0.0075732853711049, "conta_segunda_via": 0.0014912683092236825, "sem_correspondencia": 0.195317604010701}, "confidence": 0.41348737093540183, "input_tokens": 518, "latency_ms": 183.16958100001557} +{"id": "g0090-plano_troca-indireto_multiplo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"vas_cancelamento": 0.0014971896146259557, "plano_troca": 0.9958431452493671, "vas_consulta": 0.00015780262440365228, "negociacao_religacao": 8.446565816234458e-05, "conta_segunda_via": 0.0001228968074562872, "plano_consulta": 0.00010845605191770883, "desconto_retencao": 0.00026017254342660463, "roaming_duvida": 4.5211208848773275e-05, "plano_nova_linha": 3.10731791229414e-05, "internet_pacote_adicional": 0.00013926032725594342, "recarga_saldo": 1.3788639651472813e-05, "sem_correspondencia": 0.0016965380957611198}, "confidence": 0.9958431452493671, "input_tokens": 423, "latency_ms": 144.57932599998458} +{"id": "g0090-plano_troca-indireto_multiplo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 66, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0008039479883242185, "cancelamento_linha": 1.776152455512001e-05, "plano_consulta": 6.599206951527967e-05, "negociacao_divida": 1.776152455512001e-05, "plano_troca": 0.9990244940986412, "suporte_sem_sinal": 4.218731860716198e-06, "conta_debito_automatico_digital": 2.723818009265812e-06, "conta_explicacao": 1.7586290839402258e-06, "bonus_nao_recebido": 4.490816689392623e-06, "parceiros_ofertas": 9.999997720443292e-07, "negociacao_religacao": 9.999997720443292e-07, "plano_nova_linha": 1.2994608958445348e-05, "internet_problema_conexao": 1.4724821039470669e-05, "atendimento_humano": 2.899489177964132e-06, "seguranca_fraude": 9.50705900604866e-06, "sem_correspondencia": 1.4724821039470669e-05}, "confidence": 0.9990244940986412, "input_tokens": 513, "latency_ms": 182.97719699995696} +{"id": "g0090-plano_troca-indireto_multiplo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"desconto_retencao": 0.0695961125075709, "marketplace_compra": 0.005041525480576865, "plano_troca": 0.13002265584526745, "fidelidade_pontos": 0.010672909526134445, "plano_consulta": 0.453823661140014, "conta_explicacao": 0.004449130620910397, "bonus_nao_recebido": 0.0021016204940939344, "parceiros_ofertas": 0.00046893491741840183, "plano_nova_linha": 0.004449130620910397, "reclamacao_atendimento": 0.006473446855939575, "recarga_realizar": 0.00099273522796502, "sem_correspondencia": 0.3119081367631988}, "confidence": 0.453823661140014, "input_tokens": 431, "latency_ms": 147.52620299998398} +{"id": "g0090-plano_troca-indireto_multiplo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"recarga_saldo": 0.0024712762563492037, "plano_consulta": 0.0001579834055193238, "plano_nova_linha": 0.00022986449868276187, "desconto_retencao": 4.2520656755328e-05, "plano_troca": 0.9969839984862024, "suporte_chip_esim": 3.110877703527356e-05, "cadastro_atualizacao": 2.1380728932642327e-05, "sem_correspondencia": 6.186719052292966e-05}, "confidence": 0.9969839984862024, "input_tokens": 320, "latency_ms": 107.42295099998955} +{"id": "g0090-plano_troca-indireto_multiplo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"atendimento_humano": 0.029157886494548806, "reclamacao_atendimento": 0.003073218626388301, "parceiros_ofertas": 0.0006051526279908524, "cadastro_atualizacao": 0.0005340453197928552, "plano_consulta": 0.0018640013209044494, "seguranca_fraude": 0.0009977280097886003, "recarga_realizar": 0.0544741035707084, "plano_troca": 0.852118349377732, "conta_segunda_via": 0.00020913515213129264, "negociacao_religacao": 6.789624315078797e-05, "desconto_retencao": 7.69365228953645e-05, "conta_contestacao": 0.00041591491325029454, "conta_explicacao": 0.0374394673558969, "conta_debito_automatico_digital": 0.0002858538607662047, "plano_nova_linha": 0.003073218626388301, "sem_correspondencia": 0.015607091977666765}, "confidence": 0.852118349377732, "input_tokens": 528, "latency_ms": 186.25897600003327} +{"id": "g0090-plano_troca-indireto_multiplo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.001926622351470536, "plano_troca": 0.9980150863544156, "plano_nova_linha": 4.530981482239072e-05, "sem_correspondencia": 1.2981479291461884e-05}, "confidence": 0.9980150863544156, "input_tokens": 209, "latency_ms": 76.47518900000705} +{"id": "g0090-plano_troca-indireto_multiplo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.031453463864442414, "plano_nova_linha": 0.00795268109014482, "plano_troca": 0.005465792450900235, "plano_consulta": 0.0008382064200890659, "atendimento_humano": 0.0033151707010968512, "conta_debito_automatico_digital": 0.0015659757558251326, "cancelamento_linha": 0.004823544908089722, "parceiros_ofertas": 0.0004486595658106623, "desconto_retencao": 0.01157108270935723, "fidelidade_resgate": 0.001076278347825203, "conta_explicacao": 0.0005760902859409768, "roaming_pacote": 0.0022784812802258167, "vas_consulta": 0.0025818575380296064, "beneficios_consulta": 0.0013819687540382502, "conta_vencimento": 0.005465792450900235, "sem_correspondencia": 0.9192049538772837}, "confidence": 0.9192049538772837, "input_tokens": 496, "latency_ms": 162.03560899998593} +{"id": "g0090-plano_troca-indireto_multiplo-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5888167778215264, "plano_troca": 0.16869883131762808, "desconto_retencao": 0.025870803683493038, "sem_correspondencia": 0.21661358717735243}, "confidence": 0.5888167778215264, "input_tokens": 218, "latency_ms": 76.57067100001314} +{"id": "g0090-plano_troca-indireto_multiplo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 0.0007095165772236445, "suporte_chip_esim": 3.532475033836641e-05, "suporte_configuracao": 3.532475033836641e-05, "marketplace_pedido": 5.4172259169455556e-06, "reclamacao_atendimento": 2.751094322532163e-05, "desconto_retencao": 2.1425544126913447e-05, "plano_nova_linha": 1.220790705402978e-05, "plano_consulta": 4.218939786191908e-06, "vas_consulta": 1.220790705402978e-05, "conta_explicacao": 1.0120710419830598e-05, "plano_troca": 0.9990737322702151, "portabilidade": 8.39036363471135e-06, "troca_numero": 7.882017200202996e-06, "roaming_duvida": 3.086642285162803e-06, "internet_problema_conexao": 1.220790705402978e-05, "sem_correspondencia": 2.1425544126913447e-05}, "confidence": 0.9990737322702151, "input_tokens": 524, "latency_ms": 184.30535599998166} +{"id": "g0090-plano_troca-indireto_multiplo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.060154056204826466, "plano_consulta": 0.11238257232781775, "negociacao_religacao": 0.002994894108874025, "troca_numero": 0.004357545216102336, "portabilidade": 0.060154056204826466, "desconto_retencao": 0.060154056204826466, "plano_nova_linha": 0.05308576827865902, "sem_correspondencia": 0.6467170514540674}, "confidence": 0.6467170514540674, "input_tokens": 306, "latency_ms": 107.24578000002793} +{"id": "g0093-plano_nova_linha-erros_digitacao-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 0.0007080596557216139, "fidelidade_pontos": 0.00017902551715830083, "internet_consumo": 5.129166942622945e-05, "roaming_pacote": 2.138154890970041e-05, "negociacao_divida": 5.812107586554693e-05, "plano_troca": 0.0004866418101218921, "troca_numero": 1.2968564965878527e-05, "beneficios_consulta": 1.14447184133549e-05, "conta_segunda_via": 2.2760540337457285e-05, "marketplace_pedido": 6.941572609477471e-06, "recarga_saldo": 6.941572609477471e-06, "internet_problema_conexao": 0.00042945989010073057, "fidelidade_resgate": 8.456566639274393e-05, "plano_nova_linha": 0.9970222340397521, "plano_consulta": 9.582545405550309e-05, "sem_correspondencia": 0.0008023367035599764}, "confidence": 0.9970222340397521, "input_tokens": 520, "latency_ms": 184.40061400002605} +{"id": "g0093-plano_nova_linha-erros_digitacao-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 0.02540832200199985, "bonus_nao_recebido": 0.002085642076569735, "conta_vencimento": 0.0004653696505573087, "plano_consulta": 0.000362430248271698, "portabilidade": 0.0034386424547077073, "cadastro_atualizacao": 0.1462147977855236, "vas_consulta": 0.0005975464594706769, "plano_nova_linha": 0.5782907432680635, "vas_contratacao": 0.001265005864626268, "conta_contestacao": 0.0005975464594706769, "plano_troca": 0.00020650653062817786, "sem_correspondencia": 0.24106744720011072}, "confidence": 0.5782907432680635, "input_tokens": 417, "latency_ms": 143.73859400001265} +{"id": "g0093-plano_nova_linha-erros_digitacao-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.13792469868886992, "conta_vencimento": 0.009991231662044077, "plano_consulta": 0.002229345120831958, "roaming_duvida": 0.0008201302372299423, "seguranca_perda_roubo": 0.0015322050002727692, "plano_nova_linha": 0.6181356146435791, "portabilidade": 0.0019673901639262834, "sem_correspondencia": 0.22739938448324593}, "confidence": 0.6181356146435791, "input_tokens": 316, "latency_ms": 108.46323499998789} +{"id": "g0093-plano_nova_linha-erros_digitacao-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9542689499478016, "negociacao_divida": 0.0012661053687274188, "recarga_realizar": 0.00036274526147084523, "marketplace_pedido": 7.142877710860752e-05, "beneficios_consulta": 0.00013344652407748327, "negociacao_religacao": 4.069889038801789e-05, "parceiros_ofertas": 2.9775944288660135e-05, "desconto_retencao": 0.0001713487286841212, "suporte_configuracao": 9.171636529037559e-05, "plano_consulta": 6.303567455375158e-05, "vas_consulta": 0.00011776614415905963, "internet_problema_conexao": 0.00019416354684337924, "plano_troca": 0.03265328783046319, "conta_pagamento_confirmacao": 0.00019416354684337924, "seguranca_perda_roubo": 0.0009860438526158237, "sem_correspondencia": 0.009355323596684173}, "confidence": 0.9542689499478016, "input_tokens": 516, "latency_ms": 184.12973600004534} +{"id": "g0093-plano_nova_linha-erros_digitacao-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0017001397291380458, "plano_nova_linha": 0.997957251569216, "plano_troca": 0.0002030527343191335, "sem_correspondencia": 0.00013955596732673217}, "confidence": 0.997957251569216, "input_tokens": 219, "latency_ms": 78.00371299998687} +{"id": "g0093-plano_nova_linha-erros_digitacao-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"reclamacao_atendimento": 0.005192824580428836, "parceiros_ofertas": 0.0002929591159481173, "plano_consulta": 0.0003319661690484341, "suporte_chip_esim": 0.00020134765951522232, "plano_nova_linha": 0.9895772030525742, "troca_numero": 8.393419200305621e-05, "marketplace_pedido": 4.492673551314308e-05, "plano_troca": 5.4191987383689015e-05, "conta_pagamento_confirmacao": 5.0908660848060534e-05, "conta_explicacao": 1.3701880185947849e-05, "roaming_cobranca": 1.5526264336813807e-05, "atendimento_humano": 5.76870702876835e-05, "bonus_nao_recebido": 0.00014730909455316367, "desconto_retencao": 0.00022815678890830023, "roaming_pacote": 0.00013838408769446738, "sem_correspondencia": 0.0035689726607709676}, "confidence": 0.9895772030525742, "input_tokens": 515, "latency_ms": 183.76666400001795} +{"id": "g0093-plano_nova_linha-erros_digitacao-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"suporte_chip_esim": 0.005823963570796146, "conta_vencimento": 0.0005417129967191154, "plano_consulta": 0.0002899580724711768, "beneficios_consulta": 0.0002258195738984276, "troca_numero": 0.0006138412442384602, "conta_contestacao": 0.00012087250771242206, "plano_nova_linha": 0.9794400745302587, "negociacao_divida": 3.9241557864628975e-05, "plano_troca": 0.00032856554127495266, "portabilidade": 0.0001992850745083355, "recarga_nao_creditada": 4.7334354130719254e-05, "sem_correspondencia": 0.012329330976127054}, "confidence": 0.9794400745302587, "input_tokens": 409, "latency_ms": 143.3381690000033} +{"id": "g0093-plano_nova_linha-erros_digitacao-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 0.004474904724016741, "plano_nova_linha": 0.966310354706339, "suporte_chip_esim": 0.0004162309771708022, "marketplace_compra": 0.00013513041372947788, "fidelidade_pontos": 0.00013513041372947788, "bonus_nao_recebido": 4.387042223242962e-05, "recarga_realizar": 7.233009828920251e-05, "cancelamento_linha": 0.00013513041372947788, "plano_consulta": 0.0003241610109591969, "internet_pacote_adicional": 0.0006056124982816619, "fidelidade_resgate": 8.196073898658131e-05, "recarga_nao_creditada": 0.0006056124982816619, "conta_debito_automatico_digital": 0.00025245684917624074, "conta_pagamento_confirmacao": 0.00019661359183019582, "plano_troca": 0.003485059303234167, "sem_correspondencia": 0.022725441340013697}, "confidence": 0.966310354706339, "input_tokens": 526, "latency_ms": 183.41274899995597} +{"id": "g0093-plano_nova_linha-erros_digitacao-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.8229373447032236, "conta_contestacao": 0.015072623233638005, "plano_consulta": 0.001588642800938586, "plano_troca": 0.0982858497754386, "conta_vencimento": 0.0014019723511416182, "reclamacao_atendimento": 0.0005844290258303218, "atendimento_humano": 0.0005157568050757915, "sem_correspondencia": 0.05961338130471355}, "confidence": 0.8229373447032236, "input_tokens": 312, "latency_ms": 108.524516999978} +{"id": "g0093-plano_nova_linha-erros_digitacao-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_explicacao": 0.017909921508796053, "suporte_sem_sinal": 0.46190296360209737, "plano_nova_linha": 0.40762793467349606, "plano_consulta": 0.002139035087219478, "plano_troca": 0.003996243654503471, "recarga_nao_creditada": 0.0027465754191766897, "conta_segunda_via": 0.0006128438131406355, "sem_correspondencia": 0.10306448224157033}, "confidence": 0.46190296360209737, "input_tokens": 322, "latency_ms": 115.66779300000007} +{"id": "g0093-plano_nova_linha-erros_digitacao-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 73, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.001167207035825941, "internet_consumo": 0.0004865642823373668, "atendimento_humano": 0.00010856716624044248, "plano_nova_linha": 0.9968633966293204, "plano_troca": 0.0003789366440989174, "plano_consulta": 0.00010856716624044248, "suporte_chip_esim": 8.455219408389999e-05, "sem_correspondencia": 0.0008022088818525593}, "confidence": 0.9968633966293204, "input_tokens": 317, "latency_ms": 108.75973399998884} +{"id": "g0093-plano_nova_linha-erros_digitacao-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.0031587525333246352, "marketplace_compra": 0.0003329300675952411, "conta_debito_automatico_digital": 0.00015726502833379705, "seguranca_fraude": 2.411737320599618e-05, "atendimento_humano": 6.555781733602449e-05, "plano_consulta": 2.128350715276834e-05, "suporte_chip_esim": 1.9994004641794628e-05, "conta_explicacao": 1.6575612037081832e-05, "negociacao_divida": 6.555781733602449e-05, "internet_consumo": 0.00010808656790257719, "plano_nova_linha": 0.9924505441243764, "sem_correspondencia": 0.0035793355467577293}, "confidence": 0.9924505441243764, "input_tokens": 438, "latency_ms": 147.23624399999835} +{"id": "g0095-plano_nova_linha-emocional-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0011683802919285372, "conta_pagamento_confirmacao": 0.00010867629605753878, "recarga_realizar": 5.8170229473910916e-05, "bonus_nao_recebido": 4.5303020265725136e-05, "plano_troca": 0.00033474655819443514, "beneficios_consulta": 3.9979775062229584e-05, "plano_nova_linha": 0.9978654262844302, "sem_correspondencia": 0.00037931754458746855}, "confidence": 0.9978654262844302, "input_tokens": 335, "latency_ms": 118.20611899997857} +{"id": "g0095-plano_nova_linha-emocional-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5810756542376531, "internet_consumo": 0.007314662989158972, "conta_debito_automatico_digital": 0.0007709598069887244, "recarga_saldo": 0.00028362026296065493, "marketplace_compra": 0.0006004241013993977, "plano_troca": 0.24222837081151866, "seguranca_perda_roubo": 0.00012585572877327916, "plano_consulta": 0.00013397272590222467, "fidelidade_resgate": 0.00028362026296065493, "cadastro_atualizacao": 0.0005298724097221075, "seguranca_fraude": 0.00017202438520139664, "sem_correspondencia": 0.16648096227776085}, "confidence": 0.5810756542376531, "input_tokens": 441, "latency_ms": 149.29622099998596} +{"id": "g0095-plano_nova_linha-emocional-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0035401918257864603, "vas_consulta": 0.001302363790510031, "suporte_configuracao": 0.0004228156179872545, "portabilidade": 0.0002905966411480194, "bonus_nao_recebido": 0.0010142819398930554, "suporte_sem_sinal": 0.0003731334732381437, "plano_troca": 0.0002905966411480194, "plano_nova_linha": 0.9815970751859366, "internet_consumo": 7.821302491795433e-05, "roaming_pacote": 0.00012895147782803043, "troca_numero": 5.7221871417168527e-05, "sem_correspondencia": 0.010904558510189342}, "confidence": 0.9815970751859366, "input_tokens": 425, "latency_ms": 145.49704500001326} +{"id": "g0095-plano_nova_linha-emocional-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9972932480171873, "plano_consulta": 0.0005515873079322733, "plano_troca": 0.00022993579921367876, "sem_correspondencia": 0.0019252288756667461}, "confidence": 0.9972932480171873, "input_tokens": 230, "latency_ms": 78.39611100001775} +{"id": "g0095-plano_nova_linha-emocional-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 131, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.0027654140848563445, "vas_contratacao": 0.0024404693642495374, "recarga_nao_creditada": 0.00020032592440609042, "portabilidade": 0.004559397023996384, "conta_debito_automatico_digital": 0.00015601398679696628, "recarga_realizar": 8.889409009470838e-05, "atendimento_humano": 4.199059489708658e-05, "fidelidade_resgate": 3.9446513361632014e-05, "beneficios_consulta": 0.00013768186010819673, "plano_nova_linha": 0.9845556111751731, "roaming_cobranca": 2.1114197092040586e-05, "negociacao_divida": 9.462726633636204e-05, "plano_consulta": 4.7581577650989424e-05, "desconto_retencao": 6.50363056342795e-05, "reclamacao_atendimento": 0.00022699901134994336, "sem_correspondencia": 0.004559397023996384}, "confidence": 0.9845556111751731, "input_tokens": 530, "latency_ms": 186.25792900002125} +{"id": "g0095-plano_nova_linha-emocional-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9998015394631042, "plano_troca": 9.609257769132466e-05, "plano_consulta": 2.7530984451225006e-05, "sem_correspondencia": 7.483697475335345e-05}, "confidence": 0.9998015394631042, "input_tokens": 231, "latency_ms": 78.32824899998059} +{"id": "g0095-plano_nova_linha-emocional-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.015303955096414138, "plano_troca": 0.028591552241599972, "plano_nova_linha": 0.9468221746811454, "sem_correspondencia": 0.009282317980840586}, "confidence": 0.9468221746811454, "input_tokens": 233, "latency_ms": 78.2287330000031} +{"id": "g0095-plano_nova_linha-emocional-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_divida": 0.007530668010322541, "plano_consulta": 0.0007004612383952346, "plano_troca": 0.0008994100335040526, "cadastro_atualizacao": 0.00013792899586801, "plano_nova_linha": 0.986322865763795, "recarga_saldo": 0.00020068550481486388, "desconto_retencao": 0.0001771043363927433, "sem_correspondencia": 0.004030876116907505}, "confidence": 0.986322865763795, "input_tokens": 330, "latency_ms": 115.4666710000356} +{"id": "g0095-plano_nova_linha-emocional-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.008545804671750144, "recarga_saldo": 0.0004254705614508355, "bonus_nao_recebido": 0.00012189935677846267, "plano_nova_linha": 0.9877607186933381, "suporte_sem_sinal": 0.00022773798051495104, "plano_consulta": 6.524802384478598e-05, "plano_troca": 7.870414007652228e-05, "sem_correspondencia": 0.002774416572246196}, "confidence": 0.9877607186933381, "input_tokens": 335, "latency_ms": 117.40311399995562} +{"id": "g0095-plano_nova_linha-emocional-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"cadastro_atualizacao": 0.02240241492543732, "bonus_nao_recebido": 0.001622825494179168, "negociacao_divida": 0.0007665684843856473, "plano_consulta": 0.0002649189794206265, "plano_nova_linha": 0.8406444181835488, "suporte_chip_esim": 0.0004649472885493402, "conta_pagamento_confirmacao": 0.00020631910862326137, "roaming_duvida": 0.0001710445486857086, "reclamacao_atendimento": 0.001622825494179168, "conta_contestacao": 0.00020631910862326137, "vas_cancelamento": 0.00014180091136647754, "fidelidade_resgate": 0.0003621013124091525, "plano_troca": 0.010582151511402684, "marketplace_compra": 0.004411297051587303, "conta_explicacao": 0.002361197161454229, "sem_correspondencia": 0.11376885043614808}, "confidence": 0.8406444181835488, "input_tokens": 561, "latency_ms": 191.38754500005462} +{"id": "g0095-plano_nova_linha-emocional-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 0.03532197804090138, "plano_troca": 0.03532197804090138, "cancelamento_linha": 0.0028994045188807734, "conta_segunda_via": 0.0005038409569039528, "internet_problema_conexao": 0.0006469445946329481, "plano_consulta": 0.00014435285100761075, "plano_nova_linha": 0.9109658202224759, "conta_explicacao": 0.00013560695389091697, "portabilidade": 8.224977520507852e-05, "beneficios_consulta": 9.320120553872892e-05, "conta_contestacao": 2.2137226680243042e-05, "roaming_pacote": 0.00013560695389091697, "fidelidade_resgate": 0.00013560695389091697, "vas_consulta": 9.320120553872892e-05, "conta_debito_automatico_digital": 0.0005038409569039528, "sem_correspondencia": 0.012994229542756757}, "confidence": 0.9109658202224759, "input_tokens": 522, "latency_ms": 185.4416209999954} +{"id": "g0095-plano_nova_linha-emocional-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9942396943613625, "plano_troca": 0.001494778923716915, "plano_consulta": 0.0002022963290173478, "sem_correspondencia": 0.004063230385903259}, "confidence": 0.9942396943613625, "input_tokens": 231, "latency_ms": 78.85709200002111} +{"id": "g0097-plano_nova_linha-indireto_multiplo-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 176, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 0.00647867267818348, "marketplace_compra": 0.00028465301142913075, "atendimento_humano": 0.0004693134747120545, "seguranca_perda_roubo": 8.155445321514446e-05, "cadastro_atualizacao": 0.025623647504904996, "plano_troca": 4.365295313002339e-05, "negociacao_religacao": 3.6189569239353634e-05, "recarga_realizar": 2.1950083305461187e-05, "plano_consulta": 5.2655512541990495e-05, "vas_contratacao": 6.761101643263595e-05, "plano_nova_linha": 0.9615202789607609, "recarga_saldo": 0.0001047179907723168, "parceiros_ofertas": 8.155445321514446e-05, "conta_debito_automatico_digital": 4.946527631108468e-05, "beneficios_consulta": 0.0027007125774635367, "sem_correspondencia": 0.0023833704843828304}, "confidence": 0.9615202789607609, "input_tokens": 532, "latency_ms": 186.2034160000121} +{"id": "g0097-plano_nova_linha-indireto_multiplo-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.009550345288915506, "negociacao_religacao": 0.0008883204888339421, "vas_consulta": 0.0003267948450133731, "recarga_realizar": 0.00015436695439250125, "recarga_nao_creditada": 0.0008883204888339421, "plano_consulta": 0.000370307073097117, "plano_nova_linha": 0.001880574489618835, "suporte_chip_esim": 0.000370307073097117, "suporte_configuracao": 0.000610533148105924, "conta_contestacao": 0.00010609475275358107, "seguranca_fraude": 0.00010609475275358107, "plano_troca": 0.0012924986846828297, "marketplace_pedido": 0.0005387936121287, "roaming_duvida": 0.9741617033666783, "conta_debito_automatico_digital": 0.0003267948450133731, "sem_correspondencia": 0.008428150136081317}, "confidence": 0.9741617033666783, "input_tokens": 531, "latency_ms": 184.1921490000118} +{"id": "g0097-plano_nova_linha-indireto_multiplo-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_consulta", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 0.07935806207391793, "plano_nova_linha": 0.5863811725666004, "vas_contratacao": 0.0021148207206323796, "suporte_chip_esim": 0.0018663227354797968, "plano_troca": 0.0023964058280982513, "internet_problema_conexao": 0.10189776872199413, "plano_consulta": 0.001131981959987248, "cancelamento_linha": 0.0006865817649738653, "atendimento_humano": 0.001131981959987248, "internet_consumo": 0.00164702403328413, "desconto_retencao": 0.0006865817649738653, "conta_contestacao": 0.0014534936078556323, "fidelidade_resgate": 0.0009989705734703856, "conta_explicacao": 0.00041643289085626273, "seguranca_perda_roubo": 0.0021148207206323796, "sem_correspondencia": 0.21571757807725606}, "confidence": 0.5863811725666004, "input_tokens": 531, "latency_ms": 184.97357000001102} +{"id": "g0097-plano_nova_linha-indireto_multiplo-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0019262880130810909, "plano_nova_linha": 0.997841894780904, "plano_troca": 0.0001086737332704369, "sem_correspondencia": 0.0001231434727443925}, "confidence": 0.997841894780904, "input_tokens": 225, "latency_ms": 79.63926499996887} +{"id": "g0097-plano_nova_linha-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.005181047485423762, "suporte_sem_sinal": 0.0007011785289021647, "vas_cancelamento": 0.00042528627571136377, "portabilidade": 0.0014843949573343335, "conta_explicacao": 0.0003312132845535315, "conta_pagamento_confirmacao": 0.00022763933946678573, "plano_troca": 0.0009003310527460997, "cancelamento_linha": 0.0003312132845535315, "conta_vencimento": 0.0011560479551592237, "plano_consulta": 0.001309973952059742, "internet_consumo": 0.0006187878799149836, "sem_correspondencia": 0.9873328860041745}, "confidence": 0.9873328860041745, "input_tokens": 432, "latency_ms": 147.59108399999832} +{"id": "g0097-plano_nova_linha-indireto_multiplo-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.004068296176599826, "plano_troca": 0.0002947063865762656, "plano_nova_linha": 0.9954792524753514, "sem_correspondencia": 0.0001577449614724817}, "confidence": 0.9954792524753514, "input_tokens": 226, "latency_ms": 78.13396500000636} +{"id": "g0097-plano_nova_linha-indireto_multiplo-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0027781932868228675, "plano_troca": 0.002451746970402497, "conta_contestacao": 0.0002584122295023233, "desconto_retencao": 0.0001567349400378566, "fidelidade_resgate": 0.0005470586941493369, "plano_nova_linha": 0.9891053222189479, "marketplace_pedido": 0.00012206529403613241, "sem_correspondencia": 0.004580466366101163}, "confidence": 0.9891053222189479, "input_tokens": 324, "latency_ms": 114.82867799998075} +{"id": "g0097-plano_nova_linha-indireto_multiplo-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.003583232558259767, "plano_nova_linha": 0.9935310774063594, "plano_consulta": 0.00042795610042291527, "bonus_nao_recebido": 0.00015743625106949175, "conta_segunda_via": 0.0007055803256931406, "plano_troca": 0.00020215214788126, "marketplace_pedido": 7.43676191941647e-05, "sem_correspondencia": 0.0013181975911199207}, "confidence": 0.9935310774063594, "input_tokens": 335, "latency_ms": 117.40948499999604} +{"id": "g0097-plano_nova_linha-indireto_multiplo-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"internet_consumo": 0.007676900547739218, "desconto_retencao": 0.0015116713472313244, "internet_problema_conexao": 0.0007140629831690261, "beneficios_consulta": 0.00026268909120943435, "internet_pacote_adicional": 0.3264301176967462, "conta_segunda_via": 0.00019218744468261207, "plano_consulta": 0.00012408554045727048, "fidelidade_pontos": 0.00026268909120943435, "plano_nova_linha": 0.6098517477710705, "conta_debito_automatico_digital": 0.00015932898779057034, "negociacao_religacao": 4.564851928087707e-05, "plano_troca": 0.0017129480486606206, "recarga_saldo": 0.0003822103724235846, "seguranca_perda_roubo": 0.0002318223093350881, "seguranca_fraude": 0.0003822103724235846, "sem_correspondencia": 0.05005967987657061}, "confidence": 0.6098517477710705, "input_tokens": 526, "latency_ms": 184.1699269999708} +{"id": "g0097-plano_nova_linha-indireto_multiplo-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 103, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 0.013415563446808878, "plano_nova_linha": 0.9405036073016895, "vas_contratacao": 0.0018155990788526278, "fidelidade_resgate": 0.0003575126561160625, "recarga_saldo": 0.0004051149132297285, "reclamacao_atendimento": 0.00010903519971152156, "roaming_duvida": 0.0001400039677432176, "seguranca_perda_roubo": 0.00014903344788916987, "vas_consulta": 0.0004590553372405684, "plano_troca": 0.0005894387206830525, "plano_consulta": 0.00024571461558065347, "suporte_chip_esim": 0.0033919856393840883, "recarga_realizar": 0.0004590553372405684, "recarga_nao_creditada": 0.0005201778452662203, "internet_pacote_adicional": 0.0009718201565644203, "sem_correspondencia": 0.03646728233599997}, "confidence": 0.9405036073016895, "input_tokens": 523, "latency_ms": 183.95963399996162} +{"id": "g0097-plano_nova_linha-indireto_multiplo-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.007434152449461553, "internet_consumo": 0.0006102323935839055, "troca_numero": 0.00015429091174071763, "plano_consulta": 0.0001981134522390065, "vas_consulta": 0.0001361612517081365, "portabilidade": 1.961588814890815e-05, "recarga_saldo": 1.348178961870746e-05, "roaming_duvida": 3.0381681899647157e-05, "atendimento_humano": 5.3321512304262157e-05, "plano_troca": 0.0006914838928008692, "beneficios_consulta": 0.0002543827080626373, "bonus_nao_recebido": 0.013888825260641401, "marketplace_compra": 0.0006102323935839055, "plano_nova_linha": 0.9736818219083598, "negociacao_religacao": 9.358216848576116e-05, "sem_correspondencia": 0.002129920337360667}, "confidence": 0.9736818219083598, "input_tokens": 519, "latency_ms": 184.06679700001405} +{"id": "g0097-plano_nova_linha-indireto_multiplo-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.015187018150051608, "conta_contestacao": 0.0018138306567812088, "plano_nova_linha": 0.939587541989268, "seguranca_perda_roubo": 0.00040472032492972274, "fidelidade_pontos": 0.00024547528567873614, "reclamacao_atendimento": 0.00013139345207850752, "plano_consulta": 0.0001911763447112765, "plano_troca": 0.0003571644331635114, "marketplace_pedido": 0.00040472032492972274, "conta_debito_automatico_digital": 0.00024547528567873614, "recarga_saldo": 0.00014888828696587098, "sem_correspondencia": 0.041282595465763}, "confidence": 0.939587541989268, "input_tokens": 431, "latency_ms": 147.91837799998575} +{"id": "g0098-internet_pacote_adicional-curto_neutro-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.032208367601154475, "seguranca_perda_roubo": 0.0026438238102187914, "parceiros_ofertas": 0.0005899168301783509, "vas_cancelamento": 0.0004054435127599352, "roaming_duvida": 0.0005899168301783509, "bonus_nao_recebido": 0.0002786569794752542, "conta_explicacao": 0.00024591392127049105, "internet_pacote_adicional": 0.830664748611682, "fidelidade_resgate": 0.00021701827382364039, "beneficios_consulta": 9.630127524767964e-05, "internet_consumo": 0.00010912364107527084, "negociacao_divida": 0.0004054435127599352, "internet_problema_conexao": 0.0007574682036808687, "roaming_pacote": 0.0007574682036808687, "cancelamento_linha": 0.0026438238102187914, "sem_correspondencia": 0.12738656498259535}, "confidence": 0.830664748611682, "input_tokens": 500, "latency_ms": 162.81684000000496} +{"id": "g0098-internet_pacote_adicional-curto_neutro-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.031695277952307296, "internet_pacote_adicional": 0.8174319921599201, "suporte_chip_esim": 0.0008446505472538793, "conta_contestacao": 0.00039898466727712647, "suporte_configuracao": 0.0010845527708931912, "bonus_nao_recebido": 0.0022959982339982084, "fidelidade_resgate": 0.00018846701187821697, "vas_cancelamento": 0.0002742178842215523, "internet_problema_conexao": 0.00202621132984312, "desconto_retencao": 0.0007454014917179319, "marketplace_compra": 0.00202621132984312, "negociacao_divida": 0.0008446505472538793, "internet_consumo": 0.009080849171153066, "seguranca_fraude": 0.0008446505472538793, "plano_troca": 0.004860628299516879, "sem_correspondencia": 0.1253572560556684}, "confidence": 0.8174319921599201, "input_tokens": 527, "latency_ms": 186.1870670000485} +{"id": "g0098-internet_pacote_adicional-curto_neutro-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.004064670963712944, "internet_pacote_adicional": 0.9945921921291911, "bonus_nao_recebido": 0.0001785891783336471, "sem_correspondencia": 0.0011645477287620903}, "confidence": 0.9945921921291911, "input_tokens": 206, "latency_ms": 78.06286199996748} +{"id": "g0098-internet_pacote_adicional-curto_neutro-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.001318965175784704, "fidelidade_pontos": 0.00022920177986991756, "conta_explicacao": 0.0002022698608020785, "portabilidade": 0.00012268287211226724, "vas_cancelamento": 0.00010826725463925787, "bonus_nao_recebido": 5.7951285380038436e-05, "vas_consulta": 2.737424890187952e-05, "roaming_pacote": 2.0027428327290502e-05, "internet_consumo": 0.00017850252564405157, "internet_pacote_adicional": 0.9941096092016988, "internet_problema_conexao": 3.982929713385643e-05, "sem_correspondencia": 0.003585319069705851}, "confidence": 0.9941096092016988, "input_tokens": 408, "latency_ms": 144.15217199996277} +{"id": "g0098-internet_pacote_adicional-curto_neutro-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.005872508151197138, "internet_problema_conexao": 0.004573513946745539, "internet_consumo": 0.00037541688602498954, "conta_segunda_via": 9.492025372083493e-05, "roaming_pacote": 0.0002580200008420677, "bonus_nao_recebido": 6.523767272244874e-05, "internet_pacote_adicional": 0.9876040176710446, "sem_correspondencia": 0.0011563654177025131}, "confidence": 0.9876040176710446, "input_tokens": 311, "latency_ms": 108.55970300002582} +{"id": "g0098-internet_pacote_adicional-curto_neutro-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.008444818486944733, "roaming_duvida": 0.0003710394293226146, "vas_cancelamento": 0.00042044275536371877, "roaming_pacote": 8.812958916941877e-05, "recarga_saldo": 0.00025501142178215367, "internet_consumo": 4.431434038798959e-05, "conta_vencimento": 3.451204299545907e-05, "suporte_chip_esim": 3.9107268132480246e-05, "bonus_nao_recebido": 0.00013649777791177432, "plano_consulta": 0.0001546722458877863, "internet_pacote_adicional": 0.9760883027754744, "sem_correspondencia": 0.013923151866627454}, "confidence": 0.9760883027754744, "input_tokens": 406, "latency_ms": 143.21723000000475} +{"id": "g0098-internet_pacote_adicional-curto_neutro-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6221646487307224, "roaming_pacote": 0.02412394139543535, "roaming_cobranca": 0.0022438760866443997, "suporte_sem_sinal": 0.01463191008944231, "bonus_nao_recebido": 0.01658012628326444, "internet_problema_conexao": 0.13882369770997768, "internet_consumo": 0.02412394139543535, "sem_correspondencia": 0.15730785830907792}, "confidence": 0.6221646487307224, "input_tokens": 299, "latency_ms": 108.44154200003686} +{"id": "g0098-internet_pacote_adicional-curto_neutro-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.005887173723323714, "atendimento_humano": 0.0002931051206566099, "negociacao_religacao": 0.0002014480069860223, "roaming_cobranca": 9.51573006165352e-05, "suporte_chip_esim": 0.0002931051206566099, "negociacao_divida": 2.405953342575551e-05, "seguranca_fraude": 2.260183998535219e-05, "vas_cancelamento": 3.28854831332618e-05, "roaming_pacote": 0.0004264654341359994, "internet_consumo": 4.494912606037317e-05, "internet_problema_conexao": 2.260183998535219e-05, "portabilidade": 0.00048324864697768023, "internet_pacote_adicional": 0.9900703876752648, "suporte_configuracao": 8.397602305240353e-05, "bonus_nao_recebido": 0.000332131614058003, "sem_correspondencia": 0.0016867035116815098}, "confidence": 0.9900703876752648, "input_tokens": 509, "latency_ms": 164.04281100000162} +{"id": "g0098-internet_pacote_adicional-curto_neutro-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.01787085854359753, "roaming_pacote": 0.0006115071519758682, "internet_pacote_adicional": 0.9757158159844357, "sem_correspondencia": 0.005801818319990984}, "confidence": 0.9757158159844357, "input_tokens": 204, "latency_ms": 75.11416299996654} +{"id": "g0098-internet_pacote_adicional-curto_neutro-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.0008025622702571213, "internet_consumo": 0.0004867786232395206, "vas_cancelamento": 7.464991962771661e-05, "recarga_nao_creditada": 4.527746499929402e-05, "reclamacao_atendimento": 0.00010861499216026642, "plano_consulta": 3.312570103256805e-05, "roaming_duvida": 5.813741586228313e-05, "internet_pacote_adicional": 0.9973025340825079, "roaming_pacote": 2.4235280595240694e-05, "internet_problema_conexao": 1.8874455505528677e-05, "bonus_nao_recebido": 1.4699440727752122e-05, "sem_correspondencia": 0.00103051035348476}, "confidence": 0.9973025340825079, "input_tokens": 408, "latency_ms": 143.5550429999921} +{"id": "g0098-internet_pacote_adicional-curto_neutro-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.030593855583188934, "negociacao_divida": 0.003224568654825778, "internet_consumo": 0.0005603460110757727, "troca_numero": 0.00033986703576513103, "cancelamento_linha": 0.0015231783795567836, "internet_pacote_adicional": 0.03466738012744044, "recarga_saldo": 0.0025112965934458225, "bonus_nao_recebido": 0.0003851198058256659, "beneficios_consulta": 0.0007194985203608828, "negociacao_religacao": 0.0008152986353308048, "marketplace_compra": 0.005316414930044159, "roaming_pacote": 0.003224568654825778, "plano_troca": 0.0015231783795567836, "parceiros_ofertas": 0.0019557997535001584, "internet_problema_conexao": 0.018556111410024622, "sem_correspondencia": 0.8940835175252325}, "confidence": 0.8940835175252325, "input_tokens": 494, "latency_ms": 162.67128099997308} +{"id": "g0098-internet_pacote_adicional-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.05714395010671379, "conta_contestacao": 0.004690661065873744, "beneficios_consulta": 0.011252310943297896, "bonus_nao_recebido": 0.0032238410610172575, "vas_contratacao": 0.012750538738824932, "recarga_saldo": 0.007733592672950975, "roaming_pacote": 0.0013438968958181595, "conta_vencimento": 0.00038503290713742187, "internet_problema_conexao": 0.0022157113977632737, "cadastro_atualizacao": 0.0017255977716382747, "marketplace_compra": 0.0036530905112250214, "sem_correspondencia": 0.8938817759277392}, "confidence": 0.8938817759277392, "input_tokens": 402, "latency_ms": 144.48438399995212} +{"id": "g0102-internet_pacote_adicional-emocional-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.006646766379776378, "internet_pacote_adicional": 0.9864675962394087, "conta_debito_automatico_digital": 0.0001771303242266759, "internet_consumo": 0.00025772310101835184, "bonus_nao_recebido": 0.00022743983837319226, "roaming_cobranca": 6.121460205370043e-05, "conta_contestacao": 3.4879028872936786e-05, "parceiros_ofertas": 3.0780634945525384e-05, "seguranca_perda_roubo": 3.952311761184149e-05, "internet_problema_conexao": 0.0001563169624838466, "roaming_pacote": 3.4879028872936786e-05, "sem_correspondencia": 0.005865750742356079}, "confidence": 0.9864675962394087, "input_tokens": 412, "latency_ms": 143.82094999996298} +{"id": "g0102-internet_pacote_adicional-emocional-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.0021783436871568615, "fidelidade_resgate": 0.00012289374134181425, "vas_consulta": 8.446355085473979e-05, "roaming_pacote": 3.107240388779737e-05, "conta_vencimento": 8.446355085473979e-05, "negociacao_divida": 1.2168128196835494e-05, "conta_segunda_via": 1.0087732588928595e-05, "internet_problema_conexao": 0.0001084533460811835, "bonus_nao_recebido": 1.5624185878251554e-05, "recarga_saldo": 6.513129681040371e-06, "internet_consumo": 7.85633403967252e-06, "vas_contratacao": 0.0010289766981874382, "internet_pacote_adicional": 0.9958183002664613, "cadastro_atualizacao": 1.6631859292501446e-05, "conta_debito_automatico_digital": 4.5210080888294404e-05, "sem_correspondencia": 0.00042894130460853844}, "confidence": 0.9958183002664613, "input_tokens": 521, "latency_ms": 184.91275100001303} +{"id": "g0102-internet_pacote_adicional-emocional-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.012120723036726481, "vas_cancelamento": 0.0008780222318599209, "roaming_pacote": 0.00028505208396880835, "internet_pacote_adicional": 0.9628682932949494, "bonus_nao_recebido": 0.000683804401726609, "internet_problema_conexao": 0.00041474833489364276, "beneficios_consulta": 0.00010486480135520027, "sem_correspondencia": 0.022644491814519857}, "confidence": 0.9628682932949494, "input_tokens": 315, "latency_ms": 110.04085899998017} +{"id": "g0102-internet_pacote_adicional-emocional-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.00048777989521498404, "plano_nova_linha": 3.533465709556608e-05, "portabilidade": 2.428513099153792e-05, "conta_explicacao": 4.492297527746945e-06, "negociacao_religacao": 3.533465709556608e-05, "roaming_cobranca": 4.220122979610163e-06, "internet_consumo": 1.6690910164518386e-05, "cadastro_atualizacao": 1.8726682204133618e-06, "marketplace_pedido": 3.7242454580320426e-06, "conta_debito_automatico_digital": 2.1220110970688075e-06, "internet_pacote_adicional": 0.9993539205460096, "seguranca_perda_roubo": 3.7242454580320426e-06, "parceiros_ofertas": 3.9644386537251144e-06, "bonus_nao_recebido": 1.552496483413749e-06, "internet_problema_conexao": 1.147148360933675e-05, "sem_correspondencia": 9.51019394086936e-06}, "confidence": 0.9993539205460096, "input_tokens": 515, "latency_ms": 183.2524470000294} +{"id": "g0102-internet_pacote_adicional-emocional-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9996714754968525, "internet_consumo": 9.608007702865455e-05, "vas_consulta": 2.282101859460074e-05, "bonus_nao_recebido": 1.0779885883570148e-05, "plano_nova_linha": 4.538501477311671e-05, "internet_problema_conexao": 3.762549877596138e-05, "roaming_pacote": 6.960017435787901e-06, "sem_correspondencia": 0.00010887299065556142}, "confidence": 0.9996714754968525, "input_tokens": 311, "latency_ms": 107.90712900001154} +{"id": "g0102-internet_pacote_adicional-emocional-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 105, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.0031650595455582067, "internet_pacote_adicional": 0.9944321484624723, "troca_numero": 0.000139063011167323, "roaming_pacote": 7.44350660115736e-05, "conta_explicacao": 0.00015757903598306684, "bonus_nao_recebido": 0.00010830238199337867, "internet_problema_conexao": 0.0004283442300588646, "sem_correspondencia": 0.0014950682667553728}, "confidence": 0.9944321484624723, "input_tokens": 310, "latency_ms": 108.81181199999901} +{"id": "g0102-internet_pacote_adicional-emocional-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.0016988966446403848, "bonus_nao_recebido": 0.0002029042690477715, "internet_problema_conexao": 0.0002952239694538892, "desconto_retencao": 3.995421952427919e-05, "roaming_pacote": 0.00026053423861178645, "internet_consumo": 9.58451901065312e-05, "internet_pacote_adicional": 0.9972275790796595, "sem_correspondencia": 0.00017906238895584975}, "confidence": 0.9972275790796595, "input_tokens": 315, "latency_ms": 108.8292880000381} +{"id": "g0102-internet_pacote_adicional-emocional-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.0016948359646860656, "troca_numero": 0.0002293711053203864, "internet_pacote_adicional": 0.994844019106757, "bonus_nao_recebido": 5.799409755849443e-05, "internet_problema_conexao": 0.0002293711053203864, "internet_consumo": 9.561610221974813e-05, "roaming_pacote": 5.448041281252877e-05, "sem_correspondencia": 0.0027943121053254872}, "confidence": 0.994844019106757, "input_tokens": 309, "latency_ms": 109.2020389999675} +{"id": "g0102-internet_pacote_adicional-emocional-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.006688637308652249, "internet_pacote_adicional": 0.992681793068436, "bonus_nao_recebido": 0.00020197934538219645, "sem_correspondencia": 0.000427590277529527}, "confidence": 0.992681793068436, "input_tokens": 217, "latency_ms": 76.13767800000915} +{"id": "g0102-internet_pacote_adicional-emocional-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.0040561719863329146, "troca_numero": 0.00025930239977282595, "bonus_nao_recebido": 0.0001224857806981623, "desconto_retencao": 6.979029411557126e-05, "internet_pacote_adicional": 0.9925125609318018, "roaming_cobranca": 6.158971838745956e-05, "marketplace_pedido": 2.9092922958974156e-05, "roaming_pacote": 2.4118880265968666e-05, "parceiros_ofertas": 2.5674414398426952e-05, "suporte_configuracao": 2.4118880265968666e-05, "internet_consumo": 2.73302718630864e-05, "sem_correspondencia": 0.002787763519138894}, "confidence": 0.9925125609318018, "input_tokens": 402, "latency_ms": 142.7319930000408} +{"id": "g0102-internet_pacote_adicional-emocional-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9856013014835712, "internet_problema_conexao": 0.0021559940930648037, "marketplace_pedido": 0.00022724010556899032, "bonus_nao_recebido": 0.00012163286352366391, "fidelidade_resgate": 0.00010083718558878007, "suporte_sem_sinal": 6.930431655862407e-05, "seguranca_perda_roubo": 5.745529644269143e-05, "cancelamento_linha": 0.00012163286352366391, "roaming_pacote": 5.745529644269143e-05, "internet_consumo": 0.00020053868930763042, "atendimento_humano": 9.472776935944677e-05, "conta_debito_automatico_digital": 0.000545120675047926, "conta_vencimento": 0.00017697477216235835, "conta_contestacao": 0.00010734062531212822, "reclamacao_atendimento": 0.000699948801923516, "sem_correspondencia": 0.00966249516260196}, "confidence": 0.9856013014835712, "input_tokens": 510, "latency_ms": 164.51763999998548} +{"id": "g0102-internet_pacote_adicional-emocional-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0015010990652337883, "bonus_nao_recebido": 3.115431718175689e-05, "internet_pacote_adicional": 0.9984434836109671, "sem_correspondencia": 2.426300661720719e-05}, "confidence": 0.9984434836109671, "input_tokens": 216, "latency_ms": 78.33147399998097} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.017863772026380793, "internet_pacote_adicional": 0.9753289052542237, "bonus_nao_recebido": 0.0010078050547039743, "sem_correspondencia": 0.005799517664691592}, "confidence": 0.9753289052542237, "input_tokens": 213, "latency_ms": 77.66288499999519} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.0895978740197255, "internet_problema_conexao": 0.0039366558436030995, "internet_pacote_adicional": 0.8500809601984862, "atendimento_humano": 0.0004149204732826986, "conta_contestacao": 0.0007751734968662661, "roaming_pacote": 0.00014339267862136226, "cadastro_atualizacao": 5.9774961617212346e-05, "negociacao_divida": 7.210236686065959e-05, "plano_consulta": 0.0003231403895049236, "seguranca_perda_roubo": 0.00019599455362621863, "bonus_nao_recebido": 5.6153379772383404e-05, "sem_correspondencia": 0.05434385763803353}, "confidence": 0.8500809601984862, "input_tokens": 413, "latency_ms": 145.49005200001375} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.004068211947615899, "internet_pacote_adicional": 0.9954586423225218, "bonus_nao_recebido": 0.00013920655774045417, "sem_correspondencia": 0.00033393917212177983}, "confidence": 0.9954586423225218, "input_tokens": 212, "latency_ms": 76.17324900002131} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.04014020697192643, "fidelidade_resgate": 0.010149033706300747, "internet_problema_conexao": 0.0022645555162386978, "internet_consumo": 0.0012121292205824847, "roaming_pacote": 0.003294908834053594, "internet_pacote_adicional": 0.05154104598306002, "cadastro_atualizacao": 0.17989592686719047, "sem_correspondencia": 0.7115021929006475}, "confidence": 0.7115021929006475, "input_tokens": 322, "latency_ms": 116.42581300003485} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.04929553048764834, "internet_pacote_adicional": 0.8737841851860096, "roaming_pacote": 0.005195710687763877, "sem_correspondencia": 0.07172457363857815}, "confidence": 0.8737841851860096, "input_tokens": 207, "latency_ms": 76.93260299998883} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos", "fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.06781995998301517, "reclamacao_atendimento": 0.0026296652235204996, "cancelamento_linha": 0.0006648834922167215, "vas_cancelamento": 0.00045696729584565355, "roaming_pacote": 0.00040327222316624767, "vas_contratacao": 0.0003558864878426173, "internet_pacote_adicional": 0.8262162529082335, "internet_problema_conexao": 0.00040327222316624767, "recarga_realizar": 0.00021585606625399475, "recarga_saldo": 0.0020479853352934063, "bonus_nao_recebido": 0.00010853924640909616, "sem_correspondencia": 0.09867745951503704}, "confidence": 0.8262162529082335, "input_tokens": 411, "latency_ms": 145.24687300001915} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.8531268759093996, "roaming_pacote": 0.015625563785430497, "portabilidade": 0.0009989088729515571, "plano_troca": 0.0016469223063263242, "bonus_nao_recebido": 0.0057483236733729, "internet_consumo": 0.006513704078209917, "internet_problema_conexao": 0.0008815339863440183, "sem_correspondencia": 0.11545816738796513}, "confidence": 0.8531268759093996, "input_tokens": 312, "latency_ms": 108.51120499995659} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.007568367943205732, "bonus_nao_recebido": 9.52716922121514e-05, "internet_pacote_adicional": 0.9912605825492756, "troca_numero": 3.504849689046391e-05, "roaming_pacote": 8.407697328121653e-05, "internet_consumo": 0.00010795697065125816, "cancelamento_linha": 5.0995262070897714e-05, "sem_correspondencia": 0.0007977001124127562}, "confidence": 0.9912605825492756, "input_tokens": 303, "latency_ms": 106.49745500001018} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.04193191639779854, "bonus_nao_recebido": 0.0006777663037672404, "portabilidade": 0.0005278449281133385, "atendimento_humano": 0.00017136615829458612, "internet_pacote_adicional": 0.9543660182844277, "roaming_pacote": 0.00017136615829458612, "internet_consumo": 0.0005278449281133385, "sem_correspondencia": 0.0016258768411906322}, "confidence": 0.9543660182844277, "input_tokens": 300, "latency_ms": 107.37513999998782} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0748030643704504, "internet_pacote_adicional": 0.4304619143996227, "roaming_pacote": 0.006957768823809824, "sem_correspondencia": 0.4877772524061171}, "confidence": 0.4877772524061171, "input_tokens": 213, "latency_ms": 76.80117799998243} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.011979869585648855, "roaming_pacote": 0.005658889698459879, "bonus_nao_recebido": 0.0007658474401458173, "internet_consumo": 0.0005964425860987935, "internet_problema_conexao": 0.003432290102047895, "internet_pacote_adicional": 0.9516789177409606, "seguranca_perda_roubo": 0.0005263587348017312, "sem_correspondencia": 0.0253613841118363}, "confidence": 0.9516789177409606, "input_tokens": 314, "latency_ms": 108.85008499997184} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.99990237172982, "bonus_nao_recebido": 7.484452223302885e-05, "roaming_pacote": 1.3844844498059034e-05, "sem_correspondencia": 8.938903448795125e-06}, "confidence": 0.99990237172982, "input_tokens": 209, "latency_ms": 76.32602099999986} +{"id": "g0105-internet_consumo-curto_neutro-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"vas_consulta": 0.00037986152528414274, "vas_contratacao": 2.5849901206828912e-05, "recarga_saldo": 7.479916928932086e-05, "internet_problema_conexao": 1.012296676163358e-05, "suporte_sem_sinal": 3.1180932780220946e-05, "atendimento_humano": 5.0901473504995985e-06, "conta_contestacao": 5.0901473504995985e-06, "plano_consulta": 4.781750912704727e-06, "internet_pacote_adicional": 1.3836455047042013e-05, "parceiros_ofertas": 3.4984037014646476e-06, "conta_segunda_via": 4.219880369392984e-06, "fidelidade_resgate": 4.536798949500873e-05, "internet_consumo": 0.9992964687909601, "conta_vencimento": 6.139889708182675e-06, "negociacao_divida": 8.933486812108447e-06, "sem_correspondencia": 8.475856297087757e-05}, "confidence": 0.9992964687909601, "input_tokens": 498, "latency_ms": 163.64122300001327} +{"id": "g0105-internet_consumo-curto_neutro-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"beneficios_consulta": 0.008404745461838522, "plano_nova_linha": 0.0004184476369230487, "plano_troca": 0.00022397887989982683, "negociacao_divida": 0.00016386644908867616, "internet_consumo": 0.9714564908397331, "plano_consulta": 0.0006899035196692348, "seguranca_perda_roubo": 4.6948523708351843e-05, "internet_pacote_adicional": 6.028309771749079e-05, "cancelamento_linha": 5.6630729462672075e-05, "internet_problema_conexao": 2.0833281107858937e-05, "reclamacao_atendimento": 9.840945179203834e-06, "roaming_pacote": 4.410405645143389e-05, "marketplace_compra": 7.271529599563828e-05, "recarga_saldo": 0.012228832489026339, "vas_consulta": 0.0003258873473100493, "sem_correspondencia": 0.005776491446888695}, "confidence": 0.9714564908397331, "input_tokens": 496, "latency_ms": 163.07576600001994} +{"id": "g0105-internet_consumo-curto_neutro-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0035780707214593606, "atendimento_humano": 0.0002937059302472042, "internet_pacote_adicional": 0.00020186093697623255, "seguranca_fraude": 0.00015720945578861744, "plano_consulta": 0.002786604279757417, "internet_problema_conexao": 0.00017814165163434947, "internet_consumo": 0.9920998431243752, "sem_correspondencia": 0.0007045638997616419}, "confidence": 0.9920998431243752, "input_tokens": 303, "latency_ms": 106.9819379999899} +{"id": "g0105-internet_consumo-curto_neutro-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.002182552190457772, "recarga_saldo": 3.9974837776240336e-05, "internet_consumo": 0.9977421953012472, "sem_correspondencia": 3.527767051885377e-05}, "confidence": 0.9977421953012472, "input_tokens": 204, "latency_ms": 74.68592000003582} +{"id": "g0105-internet_consumo-curto_neutro-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0017004794647781662, "plano_consulta": 8.466188737105924e-05, "internet_consumo": 0.9981566714403384, "sem_correspondencia": 5.818720751233783e-05}, "confidence": 0.9981566714403384, "input_tokens": 208, "latency_ms": 75.68821400002435} +{"id": "g0105-internet_consumo-curto_neutro-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0019257352669202893, "internet_consumo": 0.9975555651808227, "recarga_saldo": 0.00037919975740906996, "sem_correspondencia": 0.00013949979484799514}, "confidence": 0.9975555651808227, "input_tokens": 206, "latency_ms": 75.9582210000076} +{"id": "g0105-internet_consumo-curto_neutro-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"suporte_configuracao": 0.028429136410939932, "atendimento_humano": 0.0016038621257315033, "internet_problema_conexao": 0.005598028875286731, "plano_nova_linha": 0.0003578700129704714, "seguranca_fraude": 0.0005206977964213403, "reclamacao_atendimento": 0.0001915540143666841, "internet_consumo": 0.8308211501287476, "recarga_saldo": 0.00045951419252445705, "internet_pacote_adicional": 0.0020593997343020805, "suporte_chip_esim": 0.00021705913505834872, "plano_consulta": 0.00027870944633917697, "seguranca_perda_roubo": 0.00027870944633917697, "fidelidade_pontos": 0.00027870944633917697, "marketplace_pedido": 0.00024596022311539116, "conta_explicacao": 0.0012490890794582626, "sem_correspondencia": 0.1274105499320594}, "confidence": 0.8308211501287476, "input_tokens": 516, "latency_ms": 184.1880700000047} +{"id": "g0105-internet_consumo-curto_neutro-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0044624211929059215, "internet_consumo": 0.9636146625922831, "internet_pacote_adicional": 0.0005329602087250702, "internet_problema_conexao": 0.0003232567069985996, "plano_consulta": 0.001448736050669098, "suporte_configuracao": 0.0003232567069985996, "plano_nova_linha": 0.00019606510375239403, "sem_correspondencia": 0.029098641437667244}, "confidence": 0.9636146625922831, "input_tokens": 303, "latency_ms": 107.40438300001642} +{"id": "g0105-internet_consumo-curto_neutro-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.030747663435089275, "atendimento_humano": 0.003672284711318792, "troca_numero": 0.0008193974757471925, "internet_consumo": 0.6175833292272329, "recarga_saldo": 0.0019656323605089445, "beneficios_consulta": 0.0010521271852291724, "plano_consulta": 0.0835808147831778, "parceiros_ofertas": 0.0003415756866594463, "internet_problema_conexao": 0.0013509580474223887, "seguranca_fraude": 0.0010521271852291724, "reclamacao_atendimento": 0.00038705596094339053, "sem_correspondencia": 0.2574470339414415}, "confidence": 0.6175833292272329, "input_tokens": 395, "latency_ms": 142.03783700003214} +{"id": "g0105-internet_consumo-curto_neutro-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.001317453971312965, "plano_consulta": 0.0021721143856720418, "portabilidade": 8.422201462432093e-05, "conta_contestacao": 5.7884887689472246e-05, "conta_vencimento": 9.543604558572088e-05, "vas_consulta": 3.098354767432822e-05, "marketplace_pedido": 2.2668047718751907e-05, "conta_segunda_via": 2.7342884853676804e-05, "roaming_pacote": 2.9106349417568022e-05, "negociacao_religacao": 1.2915864260325814e-05, "internet_pacote_adicional": 4.508079586056131e-05, "recarga_saldo": 0.0016916443844820497, "troca_numero": 0.00012254230820023558, "internet_consumo": 0.9929706080253178, "internet_problema_conexao": 0.0001573474383486851, "sem_correspondencia": 0.001162649048981466}, "confidence": 0.9929706080253178, "input_tokens": 493, "latency_ms": 162.72605199998225} +{"id": "g0105-internet_consumo-curto_neutro-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"conta_pagamento_confirmacao": 0.000707900891779778, "internet_pacote_adicional": 0.000624720344332527, "plano_consulta": 0.00022982177116148103, "internet_problema_conexao": 5.128016860485706e-05, "recarga_saldo": 0.0013225329793302356, "internet_consumo": 0.9967986777635329, "roaming_cobranca": 3.5244310096711665e-05, "sem_correspondencia": 0.00022982177116148103}, "confidence": 0.9967986777635329, "input_tokens": 301, "latency_ms": 106.9085259999838} +{"id": "g0105-internet_consumo-curto_neutro-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0013242501010165702, "recarga_saldo": 5.134674863799535e-05, "troca_numero": 6.593053031546271e-05, "parceiros_ofertas": 2.0107675678198246e-05, "internet_consumo": 0.9980928796119922, "internet_problema_conexao": 1.6669848636154177e-05, "beneficios_consulta": 1.2982491171518661e-05, "seguranca_fraude": 4.214797791291526e-06, "conta_vencimento": 1.2982491171518661e-05, "conta_debito_automatico_digital": 5.411907490217674e-06, "internet_pacote_adicional": 1.3819789915031645e-05, "sem_correspondencia": 0.00037940400618383867}, "confidence": 0.9980928796119922, "input_tokens": 393, "latency_ms": 140.9166319999713} +{"id": "g0106-internet_consumo-informal_abreviado-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"negociacao_religacao": 0.0011686471080144059, "recarga_saldo": 0.00017921783850297077, "plano_nova_linha": 8.46565125633442e-05, "roaming_cobranca": 2.4254496934853058e-05, "conta_contestacao": 0.00012317449897118372, "troca_numero": 2.140451841875539e-05, "internet_consumo": 0.9980933029005493, "marketplace_compra": 6.528009290278883e-06, "suporte_sem_sinal": 8.38212984909179e-06, "internet_pacote_adicional": 7.874282274435576e-06, "internet_problema_conexao": 2.556405169071628e-06, "suporte_configuracao": 1.0110778578549037e-05, "conta_explicacao": 2.4254496934853058e-05, "plano_consulta": 8.46565125633442e-05, "conta_vencimento": 2.140451841875539e-05, "sem_correspondencia": 0.00013957499296647822}, "confidence": 0.9980933029005493, "input_tokens": 493, "latency_ms": 162.46628900000815} +{"id": "g0106-internet_consumo-informal_abreviado-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.005906801244436582, "recarga_saldo": 0.0002940823173921479, "internet_consumo": 0.9933712291911747, "sem_correspondencia": 0.00042788724699660015}, "confidence": 0.9933712291911747, "input_tokens": 208, "latency_ms": 76.72272299998895} +{"id": "g0106-internet_consumo-informal_abreviado-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.0002609342016023592, "conta_vencimento": 4.001555583543768e-05, "marketplace_pedido": 4.001555583543768e-05, "negociacao_religacao": 2.750226251055784e-05, "internet_problema_conexao": 0.0001232565893031354, "plano_consulta": 6.597449806477473e-05, "conta_debito_automatico_digital": 1.2204055010203768e-05, "recarga_saldo": 0.00015826459343946825, "internet_consumo": 0.9987584877499963, "parceiros_ofertas": 1.890201016600129e-05, "internet_pacote_adicional": 6.953660936885477e-06, "sem_correspondencia": 0.0004874892672994121}, "confidence": 0.9987584877499963, "input_tokens": 406, "latency_ms": 144.16966299995693} +{"id": "g0106-internet_consumo-informal_abreviado-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.00048718786973158995, "internet_problema_conexao": 0.00010870630739558204, "plano_consulta": 0.00015816674397541895, "internet_pacote_adicional": 4.8238131495636524e-05, "internet_consumo": 0.9981409903008376, "conta_vencimento": 7.471267960993931e-05, "recarga_saldo": 0.00042994178601491546, "sem_correspondencia": 0.0005520561809392738}, "confidence": 0.9981409903008376, "input_tokens": 304, "latency_ms": 108.27278299996124} +{"id": "g0106-internet_consumo-informal_abreviado-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.014960427840312773, "bonus_nao_recebido": 0.0010837297578807086, "internet_pacote_adicional": 0.0010837297578807086, "suporte_sem_sinal": 0.0003104937741329554, "plano_nova_linha": 0.0008440095840752798, "internet_problema_conexao": 0.0005119176898329648, "fidelidade_pontos": 0.0005800787383317675, "roaming_pacote": 0.0001661953410886584, "recarga_saldo": 0.0025997325415169767, "plano_consulta": 0.14194058734779127, "internet_consumo": 0.3404977681997953, "sem_correspondencia": 0.4954213294273606}, "confidence": 0.4954213294273606, "input_tokens": 411, "latency_ms": 143.87116499995045} +{"id": "g0106-internet_consumo-informal_abreviado-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"atendimento_humano": 0.0016940258219446595, "plano_nova_linha": 0.00015756894653785688, "conta_contestacao": 0.0001390541072631764, "internet_problema_conexao": 0.00012271481895141927, "internet_pacote_adicional": 0.00020232253223532014, "plano_consulta": 0.00015756894653785688, "recarga_saldo": 8.434057941408566e-05, "suporte_chip_esim": 2.7381377205215753e-05, "internet_consumo": 0.9943684771205685, "seguranca_perda_roubo": 3.7425905245680216e-05, "conta_pagamento_confirmacao": 8.350848231168586e-06, "conta_segunda_via": 0.00010829544762585692, "fidelidade_pontos": 3.302824545573735e-05, "plano_troca": 2.132463800899554e-05, "recarga_nao_creditada": 4.514425901930284e-05, "sem_correspondencia": 0.002792976405755428}, "confidence": 0.9943684771205685, "input_tokens": 511, "latency_ms": 164.8707159999958} +{"id": "g0106-internet_consumo-informal_abreviado-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.000804044525124008, "recarga_saldo": 4.0031019743155695e-05, "internet_consumo": 0.9991444553759532, "sem_correspondencia": 1.146907917961908e-05}, "confidence": 0.9991444553759532, "input_tokens": 215, "latency_ms": 77.09139500002493} +{"id": "g0106-internet_consumo-informal_abreviado-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.005272693897675117, "negociacao_religacao": 0.0028222696678129456, "parceiros_ofertas": 0.0005557378481670313, "seguranca_fraude": 0.0004904369296564335, "suporte_chip_esim": 0.0005557378481670313, "plano_consulta": 0.004106378136405199, "internet_problema_conexao": 0.0003819526648635658, "internet_consumo": 0.8867307704344362, "plano_nova_linha": 0.0003819526648635658, "recarga_saldo": 0.06423456156506517, "negociacao_divida": 8.522515928012698e-05, "sem_correspondencia": 0.03438228318360781}, "confidence": 0.8867307704344362, "input_tokens": 409, "latency_ms": 144.73719499994786} +{"id": "g0106-internet_consumo-informal_abreviado-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0019259278705844771, "internet_consumo": 0.99765533634895, "plano_consulta": 0.0002606459938588366, "sem_correspondencia": 0.00015808978660665515}, "confidence": 0.99765533634895, "input_tokens": 208, "latency_ms": 75.43212100000574} +{"id": "g0106-internet_consumo-informal_abreviado-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.04663870256979876, "internet_pacote_adicional": 0.002981512504743011, "beneficios_consulta": 0.0009679553911245919, "recarga_saldo": 0.0006652653626678541, "internet_consumo": 0.017157419838338676, "roaming_cobranca": 0.0004035038393028979, "vas_cancelamento": 0.00045722975131260406, "internet_problema_conexao": 0.826690783524386, "plano_nova_linha": 0.0006652653626678541, "suporte_configuracao": 0.0002299095573477776, "plano_consulta": 0.00010202174763500809, "seguranca_perda_roubo": 0.0004035038393028979, "conta_vencimento": 0.0003560908883657997, "vas_consulta": 0.00016820542539983831, "recarga_nao_creditada": 0.0033784962825489408, "sem_correspondencia": 0.09873413411505756}, "confidence": 0.826690783524386, "input_tokens": 503, "latency_ms": 163.97331400003168} +{"id": "g0106-internet_consumo-informal_abreviado-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.000552755985057, "recarga_saldo": 2.428640302539059e-05, "internet_consumo": 0.9994062658274978, "sem_correspondencia": 1.6691784419747585e-05}, "confidence": 0.9994062658274978, "input_tokens": 214, "latency_ms": 76.29491000000144} +{"id": "g0106-internet_consumo-informal_abreviado-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9996794732851098, "plano_consulta": 0.00015841053402777474, "recarga_saldo": 9.608084570929678e-05, "sem_correspondencia": 6.603533515316926e-05}, "confidence": 0.9996794732851098, "input_tokens": 205, "latency_ms": 76.0326920000125} +{"id": "g0108-internet_consumo-regionalismo-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9994160099093949, "plano_consulta": 0.00029587184286812633, "recarga_saldo": 0.0002033495454993904, "sem_correspondencia": 8.476870223758262e-05}, "confidence": 0.9994160099093949, "input_tokens": 210, "latency_ms": 75.81721999997626} +{"id": "g0108-internet_consumo-regionalismo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.7225589462834837, "plano_consulta": 0.01699295766468071, "marketplace_pedido": 0.0005814670358351766, "seguranca_fraude": 0.000399636059699883, "suporte_sem_sinal": 0.0003526775848462591, "reclamacao_atendimento": 0.00031123687623783956, "internet_pacote_adicional": 0.0006588884721659833, "suporte_configuracao": 0.00021390976820265982, "atendimento_humano": 0.001086323439079166, "conta_segunda_via": 0.05234199451170031, "portabilidade": 0.00024239152293472734, "conta_explicacao": 0.031747024461856635, "internet_problema_conexao": 0.010306749822827642, "suporte_chip_esim": 0.000399636059699883, "fidelidade_resgate": 0.0005814670358351766, "sem_correspondencia": 0.16122469340091444}, "confidence": 0.7225589462834837, "input_tokens": 525, "latency_ms": 186.0643580000101} +{"id": "g0108-internet_consumo-regionalismo-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_cobranca": 0.000803076835949477, "cadastro_atualizacao": 0.0001231558215509621, "marketplace_compra": 6.592056097379782e-05, "internet_consumo": 0.997941958196943, "suporte_chip_esim": 3.1138668141946736e-05, "parceiros_ofertas": 8.921377790505325e-06, "beneficios_consulta": 8.380858834694725e-06, "plano_consulta": 0.0002954354576268237, "plano_nova_linha": 1.7742278292277217e-05, "troca_numero": 3.718983564065038e-06, "internet_problema_conexao": 2.010463520077506e-05, "internet_pacote_adicional": 0.0001395538286766468, "recarga_saldo": 0.0002954354576268237, "conta_segunda_via": 2.1401272769789998e-05, "seguranca_fraude": 6.592056097379782e-05, "sem_correspondencia": 0.00015813520508449523}, "confidence": 0.997941958196943, "input_tokens": 508, "latency_ms": 163.9423180000108} +{"id": "g0108-internet_consumo-regionalismo-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_segunda_via": 0.0010304412608082188, "internet_pacote_adicional": 0.00012306865840282656, "internet_problema_conexao": 0.00013945505989017257, "negociacao_religacao": 6.188280770345997e-05, "recarga_saldo": 0.997235667892209, "marketplace_pedido": 2.4233655691233283e-05, "vas_cancelamento": 1.4698455173652539e-05, "plano_consulta": 1.7729721250218006e-05, "troca_numero": 1.380792079330751e-05, "vas_contratacao": 1.2185447331227306e-05, "roaming_pacote": 3.7163514650604927e-06, "sem_correspondencia": 0.0013231127692815148}, "confidence": 0.997235667892209, "input_tokens": 395, "latency_ms": 141.35364700001674} +{"id": "g0108-internet_consumo-regionalismo-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_pacote": 0.004041644879781833, "internet_pacote_adicional": 0.0006198063165379178, "internet_problema_conexao": 0.0021633366119184864, "plano_consulta": 0.0003317584143951794, "recarga_saldo": 0.002451381535258262, "fidelidade_resgate": 0.00012204710009162237, "internet_consumo": 0.9889578951596093, "sem_correspondencia": 0.0013121299824074128}, "confidence": 0.9889578951596093, "input_tokens": 298, "latency_ms": 106.44282800001292} +{"id": "g0108-internet_consumo-regionalismo-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9723222273851676, "internet_pacote_adicional": 0.0010046982615617044, "suporte_chip_esim": 0.00019783681775885673, "fidelidade_resgate": 8.778955571549352e-05, "recarga_saldo": 0.0021269462364168538, "conta_debito_automatico_digital": 4.699036300132253e-05, "suporte_sem_sinal": 2.219667578298365e-05, "seguranca_fraude": 2.850109587132828e-05, "plano_consulta": 0.0010046982615617044, "suporte_configuracao": 0.00019783681775885673, "internet_problema_conexao": 9.345149561000353e-05, "sem_correspondencia": 0.022866827033793072}, "confidence": 0.9723222273851676, "input_tokens": 424, "latency_ms": 145.32391400001643} +{"id": "g0108-internet_consumo-regionalismo-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9996369933875081, "recarga_saldo": 0.00020339450864726038, "plano_consulta": 8.47874456662148e-05, "sem_correspondencia": 7.482465817849425e-05}, "confidence": 0.9996369933875081, "input_tokens": 213, "latency_ms": 76.11607299998013} +{"id": "g0108-internet_consumo-regionalismo-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0009106131750491591, "roaming_duvida": 5.821355266754195e-05, "internet_pacote_adicional": 7.474768122081434e-05, "seguranca_perda_roubo": 2.749813519637429e-05, "recarga_saldo": 0.00013964705326821884, "internet_problema_conexao": 8.470021934569803e-05, "internet_consumo": 0.9986086022607261, "sem_correspondencia": 9.597792252599859e-05}, "confidence": 0.9986086022607261, "input_tokens": 304, "latency_ms": 108.32564399999} +{"id": "g0108-internet_consumo-regionalismo-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"marketplace_compra": 0.0002958265952054448, "internet_pacote_adicional": 2.929079947595704e-05, "internet_problema_conexao": 2.4282925660351598e-05, "recarga_saldo": 6.600783556435561e-05, "reclamacao_atendimento": 4.003577605105164e-05, "plano_consulta": 1.2210221827545648e-05, "vas_contratacao": 5.089977731753286e-06, "fidelidade_pontos": 2.404335234676829e-06, "roaming_pacote": 9.50933032076811e-06, "vas_consulta": 2.900181889815884e-06, "roaming_duvida": 7.405873900298858e-06, "cancelamento_linha": 8.475573856517763e-05, "internet_consumo": 0.9992631692806397, "conta_explicacao": 9.50933032076811e-06, "suporte_chip_esim": 2.4282925660351598e-05, "sem_correspondencia": 0.00012331887195195826}, "confidence": 0.9992631692806397, "input_tokens": 509, "latency_ms": 164.88721299998588} +{"id": "g0108-internet_consumo-regionalismo-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.00043037108518056196, "internet_problema_conexao": 7.478728061887369e-05, "troca_numero": 3.117597684504705e-05, "conta_contestacao": 1.567626563178053e-05, "bonus_nao_recebido": 6.599954349888097e-05, "internet_consumo": 0.9991376394014181, "suporte_configuracao": 8.390900335909995e-06, "conta_debito_automatico_digital": 3.72343945321849e-06, "conta_vencimento": 6.138913826685379e-06, "recarga_saldo": 6.956300706219089e-06, "portabilidade": 1.758828258856707e-06, "recarga_realizar": 1.2208687949666025e-05, "plano_consulta": 6.599954349888097e-05, "internet_pacote_adicional": 8.932066912908196e-06, "cadastro_atualizacao": 2.1426914641436436e-05, "sem_correspondencia": 0.00010881485122310342}, "confidence": 0.9991376394014181, "input_tokens": 503, "latency_ms": 163.6946250000051} +{"id": "g0108-internet_consumo-regionalismo-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 55, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.0014896041160434553, "internet_pacote_adicional": 0.00017790784112139296, "recarga_saldo": 0.990797714334747, "internet_consumo": 0.00012227415181558104, "atendimento_humano": 0.00042677872466913324, "internet_problema_conexao": 0.0031534919384103035, "plano_consulta": 0.00025885438142488575, "sem_correspondencia": 0.0035733745117683432}, "confidence": 0.990797714334747, "input_tokens": 296, "latency_ms": 106.77555099999836} +{"id": "g0108-internet_consumo-regionalismo-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0013137582722279144, "internet_pacote_adicional": 0.00029313909367853903, "parceiros_ofertas": 0.00012219855463756326, "cancelamento_linha": 9.516833004192812e-05, "plano_consulta": 0.003151542261492445, "internet_problema_conexao": 0.00010783984596796402, "cadastro_atualizacao": 1.9948365672942047e-05, "fidelidade_resgate": 1.9948365672942047e-05, "internet_consumo": 0.9901851440565812, "portabilidade": 9.516833004192812e-05, "negociacao_divida": 1.0677590706718147e-05, "sem_correspondencia": 0.004585466933277937}, "confidence": 0.9901851440565812, "input_tokens": 401, "latency_ms": 143.0389489999584} +{"id": "g0114-internet_problema_conexao-erros_digitacao-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_consulta": 0.0016876504667796917, "bonus_nao_recebido": 0.00015697594613365084, "internet_problema_conexao": 0.9906262365216536, "internet_pacote_adicional": 8.94421980028408e-05, "vas_consulta": 0.00010788788480572739, "roaming_duvida": 3.091039651994051e-05, "conta_vencimento": 3.502606800025281e-05, "vas_cancelamento": 2.5625618769532797e-05, "internet_consumo": 0.00015697594613365084, "suporte_configuracao": 6.965765384424005e-05, "conta_segunda_via": 3.290394581843056e-05, "suporte_sem_sinal": 0.0024555169400408516, "beneficios_consulta": 0.0006208519106116368, "fidelidade_pontos": 4.787495867287893e-05, "cancelamento_linha": 0.0007035173820931598, "sem_correspondencia": 0.003152946162119762}, "confidence": 0.9906262365216536, "input_tokens": 515, "latency_ms": 185.1145269999961} +{"id": "g0114-internet_problema_conexao-erros_digitacao-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.012282862082011039, "suporte_sem_sinal": 0.004518612438716119, "internet_problema_conexao": 0.9757485930375115, "sem_correspondencia": 0.007449932441761445}, "confidence": 0.9757485930375115, "input_tokens": 212, "latency_ms": 76.54981200005295} +{"id": "g0114-internet_problema_conexao-erros_digitacao-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.0019813358177794647, "fidelidade_resgate": 0.0006432455619075768, "seguranca_fraude": 0.00012666256116288408, "internet_pacote_adicional": 0.00018429293904554913, "conta_vencimento": 0.00034430453835515015, "parceiros_ofertas": 5.280081106401245e-05, "conta_debito_automatico_digital": 4.377340983560817e-05, "marketplace_pedido": 5.983115737785947e-05, "internet_consumo": 0.0002088312587906029, "roaming_pacote": 6.77975834279193e-05, "suporte_configuracao": 0.00016263794787590877, "marketplace_compra": 0.0009359167700667849, "suporte_sem_sinal": 0.07434907804837607, "internet_problema_conexao": 0.9057571943082126, "recarga_nao_creditada": 0.0004420957783289521, "sem_correspondencia": 0.0146402015083931}, "confidence": 0.9057571943082126, "input_tokens": 510, "latency_ms": 165.03889699998808} +{"id": "g0114-internet_problema_conexao-erros_digitacao-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.00043009323955622814, "negociacao_religacao": 5.136731223164963e-05, "plano_nova_linha": 4.533149393852661e-05, "internet_pacote_adicional": 3.530420297712116e-05, "roaming_pacote": 0.00013963083141607524, "seguranca_fraude": 2.1413081522342018e-05, "suporte_configuracao": 3.530420297712116e-05, "marketplace_pedido": 1.4716981356182736e-05, "internet_problema_conexao": 0.9984926006644442, "suporte_chip_esim": 2.1413081522342018e-05, "suporte_sem_sinal": 3.721035617563233e-06, "sem_correspondencia": 0.000709103872440679}, "confidence": 0.9984926006644442, "input_tokens": 416, "latency_ms": 143.47410200002741} +{"id": "g0114-internet_problema_conexao-erros_digitacao-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.002177825148954275, "roaming_duvida": 0.0001577611246533302, "seguranca_perda_roubo": 0.0001577611246533302, "suporte_configuracao": 0.0001577611246533302, "conta_contestacao": 0.0002601041219055199, "plano_troca": 5.121753837193183e-05, "internet_pacote_adicional": 6.576462104974015e-05, "suporte_sem_sinal": 0.00037844926427933745, "internet_problema_conexao": 0.995581253268521, "conta_segunda_via": 7.45210786090391e-05, "fidelidade_pontos": 8.361033298156287e-06, "recarga_realizar": 0.00013922370385482615, "internet_consumo": 6.576462104974015e-05, "bonus_nao_recebido": 2.5753795639345697e-05, "vas_consulta": 7.45210786090391e-05, "sem_correspondencia": 0.0006239573518981578}, "confidence": 0.995581253268521, "input_tokens": 521, "latency_ms": 184.8202730000139} +{"id": "g0114-internet_problema_conexao-erros_digitacao-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.00457203212863933, "atendimento_humano": 0.00037529525098778057, "suporte_configuracao": 0.0014843215114044065, "internet_pacote_adicional": 0.00013806340720768091, "suporte_sem_sinal": 0.0031423086643016787, "beneficios_consulta": 0.0002008810721601124, "desconto_retencao": 7.86661581507681e-05, "suporte_chip_esim": 7.86661581507681e-05, "internet_consumo": 0.00025793640238506863, "roaming_pacote": 0.00048188864103051543, "internet_problema_conexao": 0.9872840340584023, "sem_correspondencia": 0.0019059065471796212}, "confidence": 0.9872840340584023, "input_tokens": 400, "latency_ms": 143.5865569999919} +{"id": "g0114-internet_problema_conexao-erros_digitacao-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.00017928354659579166, "seguranca_perda_roubo": 2.9267234438593138e-05, "reclamacao_atendimento": 3.530302349672652e-05, "fidelidade_resgate": 1.77514750120042e-05, "vas_cancelamento": 2.5828243739275644e-05, "beneficios_consulta": 1.0766813849903234e-05, "suporte_sem_sinal": 2.1412366131320135e-05, "roaming_pacote": 9.501679873244528e-06, "cancelamento_linha": 1.3824862640021347e-05, "internet_consumo": 8.926002191597802e-06, "fidelidade_pontos": 6.1347456087498894e-06, "internet_pacote_adicional": 0.0002031548734853556, "suporte_configuracao": 0.0003349457611616993, "cadastro_atualizacao": 1.8896346787897315e-05, "internet_problema_conexao": 0.9984592419607384, "sem_correspondencia": 0.0006257610642494033}, "confidence": 0.9984592419607384, "input_tokens": 511, "latency_ms": 165.2677179999955} +{"id": "g0114-internet_problema_conexao-erros_digitacao-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.004034489446442513, "vas_contratacao": 0.0004818510500293839, "internet_consumo": 0.0006187089952954054, "suporte_sem_sinal": 0.0007944380754926367, "internet_problema_conexao": 0.9872070183496234, "atendimento_humano": 0.0007010891409175189, "internet_pacote_adicional": 0.0002922574352575474, "sem_correspondencia": 0.005870147506941596}, "confidence": 0.9872070183496234, "input_tokens": 307, "latency_ms": 107.57885200001738} +{"id": "g0114-internet_problema_conexao-erros_digitacao-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9858107654576123, "fidelidade_pontos": 0.0005452365262980772, "bonus_nao_recebido": 0.00015621288020778632, "vas_cancelamento": 8.900741614414578e-05, "internet_consumo": 0.00022728839955511062, "plano_consulta": 4.2044126332395086e-05, "negociacao_divida": 2.8896477264388338e-05, "roaming_pacote": 3.274399851122236e-05, "conta_explicacao": 0.00013785738292718987, "conta_debito_automatico_digital": 7.37897397174971e-05, "suporte_sem_sinal": 0.0058618450837610945, "suporte_configuracao": 0.0006178339263301962, "vas_contratacao": 0.00017701238355656652, "internet_pacote_adicional": 0.0004811695456340374, "roaming_cobranca": 0.0005452365262980772, "sem_correspondencia": 0.005173060129849905}, "confidence": 0.9858107654576123, "input_tokens": 516, "latency_ms": 184.95247699996753} +{"id": "g0114-internet_problema_conexao-erros_digitacao-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0002610887642061482, "desconto_retencao": 8.47631114990684e-05, "internet_consumo": 2.0133003672338372e-05, "reclamacao_atendimento": 1.2211283999380266e-05, "internet_pacote_adicional": 0.0001088379895623408, "vas_consulta": 3.5334521853736254e-05, "negociacao_religacao": 2.9293347493729055e-05, "internet_problema_conexao": 0.9993500955632881, "parceiros_ofertas": 8.3926845730458e-06, "conta_vencimento": 3.286622501728304e-06, "conta_contestacao": 1.2090808492772962e-06, "fidelidade_pontos": 6.1402192024596815e-06, "roaming_pacote": 6.1402192024596815e-06, "roaming_cobranca": 2.4045443887121384e-06, "suporte_configuracao": 3.5334521853736254e-05, "sem_correspondencia": 3.5334521853736254e-05}, "confidence": 0.9993500955632881, "input_tokens": 498, "latency_ms": 163.15855599998486} +{"id": "g0114-internet_problema_conexao-erros_digitacao-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.990057711467779, "suporte_configuracao": 0.0004832424597811005, "conta_contestacao": 8.397494787885496e-05, "internet_pacote_adicional": 5.771508136416771e-05, "plano_consulta": 6.143738430814993e-05, "conta_pagamento_confirmacao": 3.288506208925053e-05, "internet_consumo": 4.222525555195217e-05, "suporte_sem_sinal": 0.0031511366714959553, "seguranca_perda_roubo": 6.961767698925221e-05, "conta_debito_automatico_digital": 5.4218301354841744e-05, "vas_consulta": 1.8737343568664956e-05, "sem_correspondencia": 0.005887098347838748}, "confidence": 0.990057711467779, "input_tokens": 416, "latency_ms": 143.13110000000506} +{"id": "g0114-internet_problema_conexao-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.09136396348220514, "suporte_configuracao": 0.012364767875483771, "reclamacao_atendimento": 0.002434767155872513, "atendimento_humano": 0.006618383316337164, "conta_segunda_via": 0.017990631102575826, "suporte_sem_sinal": 0.0627934725691695, "internet_pacote_adicional": 0.00584070277678511, "bonus_nao_recebido": 0.004014252399089067, "recarga_realizar": 0.0031263029118568306, "cancelamento_linha": 0.00584070277678511, "roaming_cobranca": 0.0008957007806849621, "internet_consumo": 0.009629690903922914, "roaming_pacote": 0.004014252399089067, "plano_nova_linha": 0.0035425653083888823, "conta_contestacao": 0.004548743896247572, "sem_correspondencia": 0.7649811003455066}, "confidence": 0.7649811003455066, "input_tokens": 503, "latency_ms": 163.87411099998417} +{"id": "g0115-internet_problema_conexao-regionalismo-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.0003795797269017994, "internet_pacote_adicional": 0.0001793007670869788, "troca_numero": 1.8898161814315014e-05, "fidelidade_pontos": 4.0007408874853895e-05, "suporte_sem_sinal": 0.0003349779332747446, "internet_problema_conexao": 0.998555145678081, "plano_nova_linha": 3.1157801360394085e-05, "suporte_configuracao": 1.146231455259258e-05, "conta_debito_automatico_digital": 1.0767848020782472e-05, "recarga_nao_creditada": 5.086371250016175e-06, "internet_consumo": 3.4958084280867524e-06, "sem_correspondencia": 0.0004301201803543024}, "confidence": 0.998555145678081, "input_tokens": 420, "latency_ms": 145.20885299998554} +{"id": "g0115-internet_problema_conexao-regionalismo-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0019228815181745727, "troca_numero": 0.00015783972677328023, "beneficios_consulta": 4.522183885564656e-05, "plano_nova_linha": 5.1243056744113196e-05, "internet_consumo": 0.00012292570281080724, "recarga_nao_creditada": 2.9197413619507793e-05, "suporte_configuracao": 2.4205506066128954e-05, "internet_pacote_adicional": 2.136128412885144e-05, "internet_problema_conexao": 0.9960772867321602, "vas_contratacao": 4.522183885564656e-05, "negociacao_religacao": 5.0737497032156036e-06, "sem_correspondencia": 0.0014975416321078888}, "confidence": 0.9960772867321602, "input_tokens": 416, "latency_ms": 144.2213089999882} +{"id": "g0115-internet_problema_conexao-regionalismo-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 113, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0011691852377554357, "suporte_sem_sinal": 7.474351160416089e-05, "internet_problema_conexao": 0.9985528973212516, "sem_correspondencia": 0.0002031739293888083}, "confidence": 0.9985528973212516, "input_tokens": 232, "latency_ms": 77.76943299995764} +{"id": "g0115-internet_problema_conexao-regionalismo-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.8523060144711623, "fidelidade_pontos": 0.0030738954523961835, "suporte_configuracao": 0.0005341629345172749, "portabilidade": 0.0002523207039799495, "recarga_nao_creditada": 0.00036712445802124715, "conta_explicacao": 8.191653911268638e-05, "plano_troca": 5.9931420284060225e-05, "marketplace_compra": 6.791119618498066e-05, "conta_debito_automatico_digital": 0.00015304024304411488, "vas_consulta": 6.791119618498066e-05, "internet_pacote_adicional": 0.00047139713518699314, "fidelidade_resgate": 0.0006052859029338864, "parceiros_ofertas": 0.0003239861970667989, "internet_consumo": 0.0023939521854057784, "suporte_sem_sinal": 0.10179343717986859, "sem_correspondencia": 0.03744771278465038}, "confidence": 0.8523060144711623, "input_tokens": 530, "latency_ms": 185.17631899999287} +{"id": "g0115-internet_problema_conexao-regionalismo-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.001925768500873192, "roaming_pacote": 0.00010864442439724217, "conta_explicacao": 1.8879570061412524e-05, "internet_problema_conexao": 0.9975727807946406, "suporte_configuracao": 2.7469612351038048e-05, "internet_pacote_adicional": 1.0105505640896026e-05, "portabilidade": 6.945405683749532e-06, "cancelamento_linha": 5.4090873852527215e-06, "recarga_realizar": 2.009719771712514e-05, "fidelidade_pontos": 5.081367347605994e-06, "internet_consumo": 3.492369299608119e-06, "sem_correspondencia": 0.000295326164602416}, "confidence": 0.9975727807946406, "input_tokens": 421, "latency_ms": 146.2866740000095} +{"id": "g0115-internet_problema_conexao-regionalismo-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9129238730658574, "suporte_sem_sinal": 0.018947130514575382, "suporte_configuracao": 0.0019970128639086827, "sem_correspondencia": 0.06613198355565854}, "confidence": 0.9129238730658574, "input_tokens": 231, "latency_ms": 78.38075400002253} +{"id": "g0115-internet_problema_conexao-regionalismo-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.0008018430920975837, "recarga_nao_creditada": 0.00013933943614229555, "conta_vencimento": 0.00013933943614229555, "suporte_sem_sinal": 0.0006244760280259947, "negociacao_religacao": 0.00010851766198034781, "internet_pacote_adicional": 5.808531877114188e-05, "marketplace_compra": 2.920713249463839e-05, "plano_troca": 1.5633451462023562e-05, "internet_consumo": 5.126011390117157e-05, "fidelidade_pontos": 1.5633451462023562e-05, "suporte_configuracao": 2.136839460979276e-05, "bonus_nao_recebido": 0.00010851766198034781, "vas_contratacao": 0.00020273768330478115, "reclamacao_atendimento": 0.00010851766198034781, "internet_problema_conexao": 0.9964088486607724, "sem_correspondencia": 0.0011666748148728959}, "confidence": 0.9964088486607724, "input_tokens": 533, "latency_ms": 185.46437599997034} +{"id": "g0115-internet_problema_conexao-regionalismo-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 139, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.0027078922869535494, "internet_consumo": 0.0009961779012769305, "suporte_configuracao": 0.000415268731885399, "internet_pacote_adicional": 0.000415268731885399, "suporte_sem_sinal": 0.029112585683512063, "seguranca_fraude": 0.000415268731885399, "internet_problema_conexao": 0.9640764325956573, "sem_correspondencia": 0.0018611053369439411}, "confidence": 0.9640764325956573, "input_tokens": 334, "latency_ms": 116.73395600001868} +{"id": "g0115-internet_problema_conexao-regionalismo-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.0009100637156953009, "parceiros_ofertas": 0.00023010014203296558, "plano_consulta": 6.59247944506557e-05, "conta_debito_automatico_digital": 6.59247944506557e-05, "internet_pacote_adicional": 0.0002030626626283676, "fidelidade_resgate": 4.823160995519455e-05, "internet_consumo": 6.193061307023931e-05, "internet_problema_conexao": 0.9980060469140767, "atendimento_humano": 3.756281560190008e-05, "cadastro_atualizacao": 1.7743417717115945e-05, "suporte_sem_sinal": 1.666839838241478e-05, "portabilidade": 3.756281560190008e-05, "suporte_configuracao": 8.464911166455688e-05, "negociacao_religacao": 1.3818587612452935e-05, "conta_vencimento": 4.256424639212753e-05, "sem_correspondencia": 0.00015814536066753717}, "confidence": 0.9980060469140767, "input_tokens": 527, "latency_ms": 185.16980200001854} +{"id": "g0115-internet_problema_conexao-regionalismo-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.00547376109745752, "internet_problema_conexao": 0.920545074172182, "internet_pacote_adicional": 0.0020136841736386533, "suporte_sem_sinal": 0.019105303497339455, "suporte_configuracao": 0.004262969429045709, "suporte_chip_esim": 0.0013839835434129048, "internet_consumo": 0.0013839835434129048, "sem_correspondencia": 0.04583124054351081}, "confidence": 0.920545074172182, "input_tokens": 331, "latency_ms": 117.58801900003846} +{"id": "g0115-internet_problema_conexao-regionalismo-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 129, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.00399641023906943, "internet_pacote_adicional": 0.00047730313726357257, "suporte_sem_sinal": 0.0005408553116341603, "roaming_cobranca": 0.0004212185402290128, "conta_contestacao": 0.0004212185402290128, "seguranca_perda_roubo": 0.00025548195908829555, "internet_problema_conexao": 0.9778893435184137, "internet_consumo": 5.0307380548525646e-05, "marketplace_pedido": 4.4396107511218406e-05, "recarga_saldo": 8.29428483835601e-05, "negociacao_religacao": 1.4413305844623618e-05, "sem_correspondencia": 0.015806109111784962}, "confidence": 0.9778893435184137, "input_tokens": 426, "latency_ms": 146.6094980000321} +{"id": "g0115-internet_problema_conexao-regionalismo-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0013244989666956778, "reclamacao_atendimento": 6.594292060804286e-05, "internet_consumo": 4.5321862346072116e-05, "troca_numero": 1.2984930964786889e-05, "plano_nova_linha": 7.472311847771231e-05, "fidelidade_pontos": 1.1459161356699232e-05, "portabilidade": 1.2984930964786889e-05, "internet_pacote_adicional": 1.2984930964786889e-05, "seguranca_fraude": 6.594292060804286e-05, "recarga_realizar": 2.7489099068168278e-05, "internet_problema_conexao": 0.9982804507226959, "suporte_configuracao": 1.2984930964786889e-05, "marketplace_compra": 8.924403837938944e-06, "fidelidade_resgate": 3.0841914386541594e-06, "recarga_nao_creditada": 2.011145450393448e-05, "sem_correspondencia": 2.011145450393448e-05}, "confidence": 0.9982804507226959, "input_tokens": 529, "latency_ms": 186.18761700003006} +{"id": "g0117-internet_problema_conexao-longo_contexto-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 280, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9992921289339951, "vas_consulta": 5.1408443851686395e-05, "conta_segunda_via": 1.5678689541014353e-05, "internet_consumo": 5.418410117899889e-06, "recarga_nao_creditada": 8.933448014758337e-06, "vas_contratacao": 3.286431863403427e-06, "internet_pacote_adicional": 3.498388508204044e-06, "plano_consulta": 3.498388508204044e-06, "suporte_configuracao": 1.2998090164411392e-05, "suporte_sem_sinal": 4.536779246580734e-05, "negociacao_divida": 5.090125244435861e-06, "sem_correspondencia": 0.0005526928577251465}, "confidence": 0.9992921289339951, "input_tokens": 466, "latency_ms": 158.13132300002053} +{"id": "g0117-internet_problema_conexao-longo_contexto-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 267, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0008033464746583329, "conta_debito_automatico_digital": 0.0002955346521643558, "internet_pacote_adicional": 5.1356221932855734e-05, "fidelidade_pontos": 3.1149123169283396e-05, "suporte_sem_sinal": 0.00037947400489100365, "internet_problema_conexao": 0.9982770242442699, "conta_pagamento_confirmacao": 3.315806901385209e-05, "internet_consumo": 1.6672924164704608e-05, "recarga_saldo": 1.6672924164704608e-05, "recarga_realizar": 1.6672924164704608e-05, "parceiros_ofertas": 4.215575406687104e-06, "sem_correspondencia": 7.472286199953206e-05}, "confidence": 0.9982770242442699, "input_tokens": 453, "latency_ms": 155.86862499998233} +{"id": "g0117-internet_problema_conexao-longo_contexto-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.994244282661873, "vas_consulta": 0.000294340780271206, "desconto_retencao": 6.567630544012798e-05, "internet_consumo": 3.302412029976105e-05, "suporte_configuracao": 7.442100391262543e-05, "vas_cancelamento": 2.2697123823529077e-05, "parceiros_ofertas": 1.0721362137656388e-05, "internet_pacote_adicional": 2.2697123823529077e-05, "roaming_cobranca": 0.00022923283016506354, "suporte_sem_sinal": 0.0009066334307150487, "conta_explicacao": 3.302412029976105e-05, "sem_correspondencia": 0.0040632491372387365}, "confidence": 0.994244282661873, "input_tokens": 457, "latency_ms": 156.0946539999577} +{"id": "g0117-internet_problema_conexao-longo_contexto-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 234, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0004878201905310924, "suporte_configuracao": 2.428713717719591e-05, "internet_problema_conexao": 0.9994364768024842, "sem_correspondencia": 5.141586980759805e-05}, "confidence": 0.9994364768024842, "input_tokens": 253, "latency_ms": 80.73095499997862} +{"id": "g0117-internet_problema_conexao-longo_contexto-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0008034443361359881, "troca_numero": 0.00013961769063327567, "conta_vencimento": 3.31621082394319e-05, "recarga_saldo": 2.582667586516825e-05, "internet_pacote_adicional": 4.53272277509677e-05, "beneficios_consulta": 2.1411066318031465e-05, "negociacao_divida": 7.876691111962107e-06, "recarga_nao_creditada": 1.3824023417486888e-05, "plano_troca": 6.595072722610188e-05, "seguranca_perda_roubo": 2.011383538792439e-05, "suporte_configuracao": 2.1411066318031465e-05, "internet_problema_conexao": 0.9983986316301037, "roaming_pacote": 2.011383538792439e-05, "internet_consumo": 1.2986468179026569e-05, "seguranca_fraude": 7.473196453488958e-05, "sem_correspondencia": 0.00029557065339006784}, "confidence": 0.9983986316301037, "input_tokens": 542, "latency_ms": 188.04535100002795} +{"id": "g0117-internet_problema_conexao-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 249, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"vas_cancelamento": 0.01759635433141676, "internet_pacote_adicional": 0.0006021141343664158, "suporte_sem_sinal": 0.002381407597374084, "roaming_duvida": 0.000284418578007304, "conta_explicacao": 0.0005313638585807669, "fidelidade_pontos": 0.00025099851412896087, "internet_consumo": 0.0009927183807191048, "marketplace_pedido": 0.0004689269593429258, "cadastro_atualizacao": 0.0006822846999269753, "recarga_saldo": 0.0006822846999269753, "suporte_configuracao": 0.5142408524964861, "seguranca_fraude": 0.0018546421016471294, "desconto_retencao": 0.00346492760888585, "plano_consulta": 0.0008760708961234051, "conta_vencimento": 0.0012746756324564287, "sem_correspondencia": 0.45381595951061077}, "confidence": 0.5142408524964861, "input_tokens": 562, "latency_ms": 192.23226200000454} +{"id": "g0117-internet_problema_conexao-longo_contexto-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"conta_pagamento_confirmacao": 0.0045568867264822715, "suporte_sem_sinal": 0.002439125698816126, "internet_problema_conexao": 0.984013537850514, "internet_consumo": 0.00025708195726413513, "conta_vencimento": 0.00015592808913963093, "marketplace_compra": 4.467414550374757e-05, "atendimento_humano": 9.457516677359065e-05, "vas_cancelamento": 7.365521394238112e-05, "negociacao_religacao": 0.00017668967299823898, "reclamacao_atendimento": 6.500049816335704e-05, "recarga_nao_creditada": 4.755538034562949e-05, "internet_pacote_adicional": 0.0006988212128557834, "conta_contestacao": 0.0008973041990273801, "suporte_configuracao": 0.000616707555805639, "marketplace_pedido": 0.0013055699058857, "sem_correspondencia": 0.0045568867264822715}, "confidence": 0.984013537850514, "input_tokens": 548, "latency_ms": 189.899185999991} +{"id": "g0117-internet_problema_conexao-longo_contexto-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0013248181279738908, "suporte_configuracao": 5.820844615187571e-05, "internet_problema_conexao": 0.9985210039225692, "sem_correspondencia": 9.59695033050005e-05}, "confidence": 0.9985210039225692, "input_tokens": 264, "latency_ms": 102.09942400001637} +{"id": "g0117-internet_problema_conexao-longo_contexto-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0006262725965434482, "suporte_configuracao": 4.003626762939393e-05, "internet_problema_conexao": 0.999275438710153, "sem_correspondencia": 5.825242567412478e-05}, "confidence": 0.999275438710153, "input_tokens": 250, "latency_ms": 80.27512999996134} +{"id": "g0117-internet_problema_conexao-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 248, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_pacote_adicional": 0.04773635978489573, "conta_debito_automatico_digital": 0.005031375304734175, "suporte_configuracao": 0.013676696063016499, "conta_pagamento_confirmacao": 0.0014415131596102419, "internet_consumo": 0.009399846573393938, "roaming_duvida": 0.02895356579261243, "suporte_sem_sinal": 0.746722303606288, "sem_correspondencia": 0.14703833971544897}, "confidence": 0.746722303606288, "input_tokens": 368, "latency_ms": 121.58175199999732} +{"id": "g0117-internet_problema_conexao-longo_contexto-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.0007053866404347129, "internet_problema_conexao": 0.9932583482549414, "vas_cancelamento": 0.00020209665612563933, "internet_consumo": 0.00010817454485672086, "internet_pacote_adicional": 0.000333201055691711, "suporte_sem_sinal": 0.00405921984866429, "suporte_configuracao": 0.0004278386243753445, "sem_correspondencia": 0.0009057343749101482}, "confidence": 0.9932583482549414, "input_tokens": 348, "latency_ms": 119.2194660000041} +{"id": "g0117-internet_problema_conexao-longo_contexto-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0027999291584904903, "suporte_configuracao": 9.58083072095111e-05, "internet_problema_conexao": 0.9968438285537968, "sem_correspondencia": 0.00026043398050303577}, "confidence": 0.9968438285537968, "input_tokens": 259, "latency_ms": 100.1677739999991} +{"id": "g0119-vas_cancelamento-curto_neutro-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9997686558282821, "cancelamento_linha": 0.00015842466601174304, "conta_contestacao": 2.753007895268029e-05, "sem_correspondencia": 4.5389426753337904e-05}, "confidence": 0.9997686558282821, "input_tokens": 205, "latency_ms": 75.59817699996074} +{"id": "g0119-vas_cancelamento-curto_neutro-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.0021806642246139205, "desconto_retencao": 0.00012302465710671543, "vas_cancelamento": 0.9968791216968984, "vas_contratacao": 4.5258242106726776e-05, "recarga_saldo": 8.455352785638108e-05, "vas_consulta": 2.7450511442427075e-05, "conta_contestacao": 0.00010856887883820828, "sem_correspondencia": 0.0005513582611372547}, "confidence": 0.9968791216968984, "input_tokens": 300, "latency_ms": 108.01154999995788} +{"id": "g0119-vas_cancelamento-curto_neutro-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"fidelidade_resgate": 0.010010805910272069, "conta_debito_automatico_digital": 0.0032500328390153775, "vas_cancelamento": 0.04486531943334204, "conta_segunda_via": 0.00016180960715386157, "fidelidade_pontos": 0.0001833543060377491, "vas_consulta": 0.00016180960715386157, "conta_pagamento_confirmacao": 5.9526427855933204e-05, "cadastro_atualizacao": 5.9526427855933204e-05, "vas_contratacao": 0.0002667789411182032, "troca_numero": 4.3550464954765466e-05, "internet_pacote_adicional": 6.336555261181461e-05, "conta_vencimento": 0.0007251803478571572, "conta_contestacao": 0.9011440300490007, "cancelamento_linha": 0.0028681439137292894, "plano_consulta": 0.0011956202646058133, "sem_correspondencia": 0.034941145907435495}, "confidence": 0.9011440300490007, "input_tokens": 506, "latency_ms": 165.80751500003998} +{"id": "g0119-vas_cancelamento-curto_neutro-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9969992501595096, "conta_contestacao": 0.001167366103955852, "cancelamento_linha": 0.0003344559884753429, "sem_correspondencia": 0.0014989277480590578}, "confidence": 0.9969992501595096, "input_tokens": 204, "latency_ms": 75.80845400002545} +{"id": "g0119-vas_cancelamento-curto_neutro-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.03449533760434581, "vas_cancelamento": 0.8896464823744108, "cancelamento_linha": 0.00283154973978365, "sem_correspondencia": 0.07302663028145992}, "confidence": 0.8896464823744108, "input_tokens": 208, "latency_ms": 75.62144899998202} +{"id": "g0119-vas_cancelamento-curto_neutro-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.000709094029920525, "negociacao_religacao": 0.00015822026445646225, "conta_contestacao": 0.00020315884099715359, "vas_contratacao": 8.468920477361839e-05, "roaming_cobranca": 0.00010874309144839885, "beneficios_consulta": 2.2793790241597562e-05, "conta_segunda_via": 3.1155417325372585e-05, "vas_cancelamento": 0.9984787413640968, "internet_pacote_adicional": 1.566592765606029e-05, "cancelamento_linha": 1.6676293183684227e-05, "vas_consulta": 1.3825132632587556e-05, "suporte_sem_sinal": 1.220063672607973e-05, "roaming_pacote": 1.471677708119393e-05, "conta_vencimento": 5.085982066997381e-06, "recarga_realizar": 2.926780601286029e-05, "sem_correspondencia": 9.596544138068537e-05}, "confidence": 0.9984787413640968, "input_tokens": 496, "latency_ms": 163.45814900000732} +{"id": "g0119-vas_cancelamento-curto_neutro-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.004040512031482033, "vas_contratacao": 0.0011576260787909138, "plano_nova_linha": 0.00017752770893180516, "seguranca_perda_roubo": 0.00010767599841568013, "portabilidade": 0.0003316654245440492, "vas_cancelamento": 0.9886806963201691, "cancelamento_linha": 0.00017752770893180516, "conta_contestacao": 6.135193453300863e-05, "conta_vencimento": 2.7224755917293088e-05, "fidelidade_pontos": 3.7211829326952015e-05, "roaming_pacote": 1.2860064101867276e-05, "sem_correspondencia": 0.00518812014485555}, "confidence": 0.9886806963201691, "input_tokens": 392, "latency_ms": 141.3891209999747} +{"id": "g0119-vas_cancelamento-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.04667033305897757, "vas_consulta": 0.017169056045021756, "negociacao_religacao": 0.0018096051936044826, "cancelamento_linha": 0.8272514473602496, "roaming_pacote": 0.0018096051936044826, "conta_contestacao": 0.000854796967125186, "bonus_nao_recebido": 0.0005184605683907972, "conta_explicacao": 0.0009686118609841193, "fidelidade_pontos": 0.000854796967125186, "plano_nova_linha": 0.002323579062758297, "marketplace_pedido": 0.0009686118609841193, "sem_correspondencia": 0.09880109586117457}, "confidence": 0.8272514473602496, "input_tokens": 403, "latency_ms": 143.3774849999736} +{"id": "g0119-vas_cancelamento-curto_neutro-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.1603265000106985, "vas_cancelamento": 0.8142051498187837, "cancelamento_linha": 0.003770517881235048, "sem_correspondencia": 0.021697832289282667}, "confidence": 0.8142051498187837, "input_tokens": 206, "latency_ms": 75.56725399996367} +{"id": "g0119-vas_cancelamento-curto_neutro-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.7919802168462713, "vas_contratacao": 0.0028563266545315064, "parceiros_ofertas": 0.0006373326238618438, "vas_consulta": 0.00030105461448300493, "plano_nova_linha": 0.00012549823462692017, "recarga_saldo": 6.310447535002164e-05, "conta_contestacao": 0.0007221924768180698, "portabilidade": 9.181646985826742e-05, "conta_debito_automatico_digital": 0.1767146726192967, "cancelamento_linha": 0.007764300841156211, "roaming_pacote": 0.00011789468096855928, "sem_correspondencia": 0.01862558946277759}, "confidence": 0.7919802168462713, "input_tokens": 392, "latency_ms": 141.54694699999482} +{"id": "g0119-vas_cancelamento-curto_neutro-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"internet_consumo": 0.00048730312397015155, "roaming_cobranca": 0.00010873202409229007, "fidelidade_resgate": 8.468058550801436e-05, "vas_consulta": 0.00012320952489900338, "conta_contestacao": 0.0004300434975234558, "seguranca_fraude": 2.9264827274373526e-05, "vas_contratacao": 2.7491761022526577e-05, "marketplace_compra": 2.0113402031346553e-05, "suporte_chip_esim": 5.8200058541400445e-05, "vas_cancelamento": 0.9983771209333133, "cancelamento_linha": 1.6674595949655106e-05, "troca_numero": 2.5826119424307825e-05, "conta_pagamento_confirmacao": 1.6674595949655106e-05, "internet_problema_conexao": 1.2199395003138047e-05, "suporte_configuracao": 2.426139394897561e-05, "sem_correspondencia": 0.00015820416154834147}, "confidence": 0.9983771209333133, "input_tokens": 513, "latency_ms": 183.98330799999485} +{"id": "g0119-vas_cancelamento-curto_neutro-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.005392386140626652, "beneficios_consulta": 0.00030421760876782875, "plano_consulta": 0.0002684710974493011, "marketplace_pedido": 0.00018451730694215096, "vas_cancelamento": 0.9068599106551948, "plano_nova_linha": 0.00013499574557002234, "plano_troca": 8.715980420131956e-05, "reclamacao_atendimento": 0.00011191540390802132, "recarga_realizar": 0.00011913332732764281, "negociacao_religacao": 0.00011913332732764281, "vas_contratacao": 0.00030421760876782875, "conta_contestacao": 0.05116153522990653, "cancelamento_linha": 0.024166998029488924, "fidelidade_pontos": 0.00044263400893286965, "recarga_nao_creditada": 0.0002684710974493011, "sem_correspondencia": 0.010074303608139285}, "confidence": 0.9068599106551948, "input_tokens": 506, "latency_ms": 166.00560699998823} +{"id": "g0123-vas_cancelamento-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9936507310262065, "vas_contratacao": 0.0016928030554899443, "cancelamento_linha": 0.0014938934531556149, "sem_correspondencia": 0.0031625724651480024}, "confidence": 0.9936507310262065, "input_tokens": 235, "latency_ms": 79.25538800003551} +{"id": "g0123-vas_cancelamento-emocional-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.014050104355808007, "vas_cancelamento": 0.9849883593779155, "cancelamento_linha": 0.00048076813313829267, "sem_correspondencia": 0.00048076813313829267}, "confidence": 0.9849883593779155, "input_tokens": 222, "latency_ms": 77.58050000001049} +{"id": "g0123-vas_cancelamento-emocional-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"suporte_configuracao": 0.003072161825055439, "vas_cancelamento": 0.029147859842671105, "conta_explicacao": 0.0004711312748236318, "conta_contestacao": 0.9652445523186718, "cancelamento_linha": 0.0004711312748236318, "vas_contratacao": 0.00011912064109738201, "internet_problema_conexao": 4.965687103325339e-05, "plano_consulta": 3.0118414747064334e-05, "vas_consulta": 0.00013498137018782703, "conta_debito_automatico_digital": 9.277124856660888e-05, "conta_segunda_via": 3.632974293251596e-05, "sem_correspondencia": 0.0011301851753896335}, "confidence": 0.9652445523186718, "input_tokens": 447, "latency_ms": 149.60896399998092} +{"id": "g0123-vas_cancelamento-emocional-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.022908000872123968, "conta_contestacao": 0.002130775999958045, "vas_cancelamento": 0.9740729835410931, "sem_correspondencia": 0.0008882395868250039}, "confidence": 0.9740729835410931, "input_tokens": 224, "latency_ms": 78.58084600002258} +{"id": "g0123-vas_cancelamento-emocional-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.0014912676240724416, "bonus_nao_recebido": 0.0007982180387651357, "internet_problema_conexao": 0.00013870949632949792, "cancelamento_linha": 0.003157013584935303, "seguranca_perda_roubo": 0.0001571784511914492, "negociacao_divida": 2.565867681146761e-05, "troca_numero": 1.877228897336049e-05, "vas_contratacao": 4.503238022940546e-05, "conta_contestacao": 0.001316039059168619, "fidelidade_pontos": 2.731351928897144e-05, "suporte_configuracao": 1.2120300713328766e-05, "conta_pagamento_confirmacao": 7.42458431544767e-05, "vas_consulta": 0.00033274678378345245, "vas_cancelamento": 0.9919041827817295, "plano_troca": 7.42458431544767e-05, "sem_correspondencia": 0.0004272553276990533}, "confidence": 0.9919041827817295, "input_tokens": 531, "latency_ms": 187.89325799997414} +{"id": "g0123-vas_cancelamento-emocional-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"beneficios_consulta": 0.009848119440969487, "vas_consulta": 0.002821533459889852, "recarga_realizar": 0.0003369841161785123, "desconto_retencao": 0.000629569212769376, "plano_troca": 0.012645235668781493, "vas_cancelamento": 0.8864994607809719, "conta_contestacao": 0.001037984152470805, "cancelamento_linha": 0.07276830701829311, "vas_contratacao": 0.000629569212769376, "troca_numero": 0.00011645859431661867, "conta_pagamento_confirmacao": 2.1542673807924954e-05, "sem_correspondencia": 0.012645235668781493}, "confidence": 0.8864994607809719, "input_tokens": 413, "latency_ms": 145.5640870000252} +{"id": "g0123-vas_cancelamento-emocional-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.5845056162420117, "cancelamento_linha": 0.21502759946468078, "conta_contestacao": 0.010705593795525725, "sem_correspondencia": 0.18976119049778178}, "confidence": 0.5845056162420117, "input_tokens": 230, "latency_ms": 78.68496499997946} +{"id": "g0123-vas_cancelamento-emocional-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 0.0027638066783956276, "conta_contestacao": 0.007512805471256587, "portabilidade": 0.000374040559631914, "internet_pacote_adicional": 8.884242009869577e-05, "marketplace_pedido": 0.00025707406646798984, "seguranca_perda_roubo": 5.06208850797662e-05, "vas_consulta": 0.0005442258029834223, "vas_cancelamento": 0.9839833348354364, "atendimento_humano": 4.755392069511215e-05, "vas_contratacao": 6.106044283567719e-05, "roaming_pacote": 1.543849768623145e-05, "recarga_nao_creditada": 4.755392069511215e-05, "parceiros_ofertas": 6.106044283567719e-05, "suporte_sem_sinal": 2.7095407260691294e-05, "cancelamento_linha": 0.0006166886267697163, "sem_correspondencia": 0.0035487980218713083}, "confidence": 0.9839833348354364, "input_tokens": 510, "latency_ms": 164.71117800000457} +{"id": "g0123-vas_cancelamento-emocional-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.045812624287053946, "roaming_cobranca": 0.002280876257490819, "cancelamento_linha": 0.558112018701012, "internet_problema_conexao": 0.0008390874829869333, "bonus_nao_recebido": 0.0008390874829869333, "conta_contestacao": 0.013125536614994602, "vas_cancelamento": 0.2987358364035211, "vas_contratacao": 0.0006534819888156378, "cadastro_atualizacao": 0.0001066780021436407, "plano_troca": 0.00039635686178667246, "seguranca_perda_roubo": 6.0783293398055055e-05, "roaming_duvida": 0.0001652261219178277, "roaming_pacote": 0.0002121545400432383, "atendimento_humano": 0.00019930074625180267, "vas_consulta": 0.0029287030869378254, "sem_correspondencia": 0.07553224812865915}, "confidence": 0.558112018701012, "input_tokens": 525, "latency_ms": 187.43167799999583} +{"id": "g0123-vas_cancelamento-emocional-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.17634993748863964, "vas_cancelamento": 0.5431960487581493, "conta_contestacao": 0.25658764501442716, "sem_correspondencia": 0.023866368738783988}, "confidence": 0.5431960487581493, "input_tokens": 223, "latency_ms": 78.22707799999762} +{"id": "g0123-vas_cancelamento-emocional-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.588883597763543, "vas_cancelamento": 0.40473338319873847, "cancelamento_linha": 0.001288177639751333, "sem_correspondencia": 0.005094841397967266}, "confidence": 0.588883597763543, "input_tokens": 228, "latency_ms": 78.5595570000055} +{"id": "g0123-vas_cancelamento-emocional-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.0024688378210645226, "cancelamento_linha": 0.00037860854219485526, "roaming_duvida": 0.0001392822989253778, "portabilidade": 5.123909429374176e-05, "plano_nova_linha": 0.00022963768887028396, "atendimento_humano": 3.990504675983564e-05, "vas_cancelamento": 0.9960002634812933, "vas_contratacao": 2.420363433710659e-05, "conta_contestacao": 7.455244229020674e-05, "conta_explicacao": 3.5216080163048396e-05, "bonus_nao_recebido": 7.3816914130008335e-06, "sem_correspondencia": 0.0005508721783946275}, "confidence": 0.9960002634812933, "input_tokens": 423, "latency_ms": 146.49600299998156} +{"id": "g0125-vas_cancelamento-indireto_multiplo-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao", "vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 134, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.026218537370781683, "conta_debito_automatico_digital": 0.004556098630423598, "marketplace_compra": 0.0011519621361628614, "atendimento_humano": 0.00048020926267401936, "recarga_nao_creditada": 0.001676095018082207, "conta_contestacao": 0.36193574418512825, "vas_consulta": 0.003548293181124453, "parceiros_ofertas": 0.00033004267781197127, "conta_pagamento_confirmacao": 0.0005441483831474263, "cancelamento_linha": 0.001676095018082207, "vas_cancelamento": 0.5266134004328111, "sem_correspondencia": 0.07126937370377023}, "confidence": 0.5266134004328111, "input_tokens": 419, "latency_ms": 146.3798190000034} +{"id": "g0125-vas_cancelamento-indireto_multiplo-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 156, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"marketplace_compra": 0.0027772774651735914, "internet_pacote_adicional": 0.00033169849136595303, "roaming_pacote": 0.0002583270448194079, "conta_pagamento_confirmacao": 8.386651248601174e-05, "negociacao_divida": 0.000425909293590863, "cadastro_atualizacao": 6.135805128001488e-05, "vas_contratacao": 5.41482902032399e-05, "vas_cancelamento": 0.000425909293590863, "vas_consulta": 0.00037586363237592977, "cancelamento_linha": 0.0005468783581741896, "conta_contestacao": 0.9887792671270295, "sem_correspondencia": 0.0058794964399105}, "confidence": 0.9887792671270295, "input_tokens": 432, "latency_ms": 147.25780399999167} +{"id": "g0125-vas_cancelamento-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_contratacao": 0.01119493611518729, "beneficios_consulta": 0.0015150698499646563, "conta_contestacao": 0.7848256125500328, "fidelidade_resgate": 0.00029833494220790743, "suporte_configuracao": 0.0002632796624312326, "plano_consulta": 9.098701667782147e-05, "vas_consulta": 0.0006315750776102813, "suporte_chip_esim": 0.0001168296420029142, "plano_troca": 0.0005573630497406987, "roaming_pacote": 0.0005573630497406987, "cancelamento_linha": 0.10621459656580674, "sem_correspondencia": 0.09373405247859685}, "confidence": 0.7848256125500328, "input_tokens": 432, "latency_ms": 148.61333900000773} +{"id": "g0125-vas_cancelamento-indireto_multiplo-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"parceiros_ofertas": 0.006194506246229508, "conta_debito_automatico_digital": 0.05877183890089843, "seguranca_perda_roubo": 0.0003494701285443041, "internet_problema_conexao": 0.00012077364472679806, "seguranca_fraude": 0.0003494701285443041, "vas_cancelamento": 0.9193462410835646, "cancelamento_linha": 0.0022788314961959205, "plano_nova_linha": 0.00016507799990643222, "bonus_nao_recebido": 6.072880235527768e-05, "negociacao_religacao": 8.300643118123816e-05, "conta_contestacao": 7.797732574918292e-05, "plano_consulta": 0.00011345633949994798, "vas_consulta": 0.0009499583000112285, "vas_contratacao": 0.0005761788344053021, "portabilidade": 0.0003494701285443041, "sem_correspondencia": 0.010213014209643396}, "confidence": 0.9193462410835646, "input_tokens": 528, "latency_ms": 185.1402619999476} +{"id": "g0125-vas_cancelamento-indireto_multiplo-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.004068637769067839, "vas_cancelamento": 0.9955628373963965, "cancelamento_linha": 0.0002600993106013372, "sem_correspondencia": 0.0001084255239342611}, "confidence": 0.9955628373963965, "input_tokens": 215, "latency_ms": 76.47679899997684} +{"id": "g0125-vas_cancelamento-indireto_multiplo-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.011162636413011866, "recarga_realizar": 0.0010382869242006516, "conta_contestacao": 0.19786246473430658, "plano_troca": 0.0002974741843006993, "vas_consulta": 0.0011765332219974814, "parceiros_ofertas": 4.285521947857883e-05, "internet_consumo": 2.7669409306088313e-05, "reclamacao_atendimento": 4.025875298791546e-05, "seguranca_perda_roubo": 0.00010280432722470027, "suporte_configuracao": 3.552822481375372e-05, "conta_segunda_via": 5.5027191048226786e-05, "vas_cancelamento": 0.7825612286103495, "vas_contratacao": 0.0005557549422602293, "conta_pagamento_confirmacao": 9.072450034809119e-05, "suporte_chip_esim": 0.0002974741843006993, "sem_correspondencia": 0.004653279160064987}, "confidence": 0.7825612286103495, "input_tokens": 545, "latency_ms": 187.9606580000086} +{"id": "g0125-vas_cancelamento-indireto_multiplo-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.0007094056838049345, "seguranca_perda_roubo": 2.75066434208574e-05, "recarga_nao_creditada": 3.1169110441405356e-05, "cancelamento_linha": 8.472642652210527e-05, "beneficios_consulta": 6.598500732225744e-05, "internet_consumo": 4.490336101126169e-06, "negociacao_religacao": 3.962707700807633e-06, "fidelidade_pontos": 3.7226193782502452e-06, "marketplace_pedido": 9.506041600680593e-06, "conta_contestacao": 5.416379235245453e-06, "suporte_chip_esim": 5.416379235245453e-06, "troca_numero": 2.012429022656159e-05, "vas_cancelamento": 0.9989175827096956, "suporte_configuracao": 7.403312642519397e-06, "vas_contratacao": 5.8231564578914034e-05, "sem_correspondencia": 4.5350788093531336e-05}, "confidence": 0.9989175827096956, "input_tokens": 516, "latency_ms": 186.31946399995059} +{"id": "g0125-vas_cancelamento-indireto_multiplo-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 146, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.2935097038058032, "bonus_nao_recebido": 0.0011995070744256046, "vas_contratacao": 0.0005666070217348826, "vas_cancelamento": 0.704093176999342, "internet_consumo": 0.00010481176007782697, "vas_consulta": 5.6101692424847335e-05, "cancelamento_linha": 0.00012642711550092922, "sem_correspondencia": 0.0003436645306906688}, "confidence": 0.704093176999342, "input_tokens": 333, "latency_ms": 116.67879399999492} +{"id": "g0125-vas_cancelamento-indireto_multiplo-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9975643445291784, "conta_contestacao": 0.0013235488510115816, "cancelamento_linha": 0.0006252002081366717, "sem_correspondencia": 0.0004869064116732452}, "confidence": 0.9975643445291784, "input_tokens": 224, "latency_ms": 77.35872699998936} +{"id": "g0125-vas_cancelamento-indireto_multiplo-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.4521248649185513, "parceiros_ofertas": 0.0023725335473874956, "plano_consulta": 0.0009890191263189677, "marketplace_compra": 0.0002206799960454114, "seguranca_perda_roubo": 0.0003638398034980899, "bonus_nao_recebido": 0.0001338491835868047, "vas_consulta": 0.009383552207620468, "vas_contratacao": 0.0003638398034980899, "desconto_retencao": 0.0002206799960454114, "cancelamento_linha": 0.0002833587238768585, "plano_nova_linha": 0.0002500631961416513, "cadastro_atualizacao": 0.0005998704231546558, "conta_contestacao": 0.5123245912755042, "recarga_realizar": 9.199310885413545e-05, "negociacao_religacao": 0.00041228451049799865, "sem_correspondencia": 0.019864980179418432}, "confidence": 0.5123245912755042, "input_tokens": 519, "latency_ms": 185.47978999998804} +{"id": "g0125-vas_cancelamento-indireto_multiplo-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.001025857794248488, "conta_vencimento": 8.420753562920298e-05, "plano_nova_linha": 0.0002020033767867492, "conta_contestacao": 6.558089468853652e-05, "vas_cancelamento": 0.9927999018667204, "negociacao_religacao": 6.16075491414061e-05, "vas_consulta": 0.00017826735432593515, "vas_contratacao": 4.2342208017476375e-05, "roaming_cobranca": 2.0001042836658266e-05, "marketplace_compra": 1.6581446905563218e-05, "cancelamento_linha": 0.00029391317894860575, "sem_correspondencia": 0.0052097357517510885}, "confidence": 0.9927999018667204, "input_tokens": 415, "latency_ms": 145.48142900002858} +{"id": "g0125-vas_cancelamento-indireto_multiplo-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.0018804071745560941, "beneficios_consulta": 0.0004754413899631082, "conta_vencimento": 0.0003702741268078259, "plano_troca": 0.00010608531348366042, "plano_nova_linha": 0.0001981934580587786, "roaming_pacote": 5.011115382672655e-05, "conta_contestacao": 0.0016594535071436036, "suporte_configuracao": 4.707507249748242e-05, "cancelamento_linha": 0.015744456508497207, "vas_consulta": 0.0018804071745560941, "vas_cancelamento": 0.9740750320184184, "sem_correspondencia": 0.00351306310219097}, "confidence": 0.9740750320184184, "input_tokens": 433, "latency_ms": 148.13646700002892} +{"id": "g0126-vas_contratacao-curto_neutro-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 0.002181803750394527, "beneficios_consulta": 0.00010862561248615427, "fidelidade_pontos": 2.5800844452457183e-05, "vas_contratacao": 0.997400049883136, "plano_nova_linha": 0.00012308894475212225, "parceiros_ofertas": 2.2769165313360404e-05, "vas_consulta": 2.9236186979119666e-05, "sem_correspondencia": 0.00010862561248615427}, "confidence": 0.997400049883136, "input_tokens": 299, "latency_ms": 107.36078100001123} +{"id": "g0126-vas_contratacao-curto_neutro-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.0019255232426568052, "vas_cancelamento": 6.588778212909338e-05, "vas_contratacao": 0.9974457338931969, "parceiros_ofertas": 2.2770208211621115e-05, "plano_nova_linha": 0.00012309458260685376, "cadastro_atualizacao": 2.4238760469676615e-05, "beneficios_consulta": 5.814576364709357e-05, "sem_correspondencia": 0.0003346057670819614}, "confidence": 0.9974457338931969, "input_tokens": 301, "latency_ms": 107.87590199998931} +{"id": "g0126-vas_contratacao-curto_neutro-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.022676800030999106, "cancelamento_linha": 0.0007759574263907195, "fidelidade_pontos": 0.00041534008051981574, "recarga_realizar": 9.267489868244823e-05, "vas_consulta": 0.0007759574263907195, "recarga_nao_creditada": 9.267489868244823e-05, "roaming_cobranca": 3.8632645438266505e-05, "conta_vencimento": 4.659986554279252e-05, "seguranca_fraude": 0.000222315524820229, "vas_cancelamento": 0.0016427018845598814, "vas_contratacao": 0.9642420736171393, "internet_problema_conexao": 0.00015279507671773167, "parceiros_ofertas": 0.00010501441808014107, "conta_contestacao": 9.267489868244823e-05, "beneficios_consulta": 0.0002854587843934485, "sem_correspondencia": 0.008342328522960499}, "confidence": 0.9642420736171393, "input_tokens": 491, "latency_ms": 164.50506899997208} +{"id": "g0126-vas_contratacao-curto_neutro-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.7877726000410097, "vas_consulta": 0.034612312438340925, "parceiros_ofertas": 0.0053079700264080775, "plano_troca": 0.001342064996020728, "beneficios_consulta": 0.02378867125303513, "cadastro_atualizacao": 0.001342064996020728, "vas_cancelamento": 0.03922088829657169, "sem_correspondencia": 0.10661342795259286}, "confidence": 0.7877726000410097, "input_tokens": 307, "latency_ms": 108.4061550000115} +{"id": "g0126-vas_contratacao-curto_neutro-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9997335400323939, "parceiros_ofertas": 5.1431152183925295e-05, "vas_consulta": 2.7529111988345436e-05, "vas_cancelamento": 1.4735271808741039e-05, "bonus_nao_recebido": 2.4294356060619297e-05, "beneficios_consulta": 1.6697250455594123e-05, "recarga_saldo": 8.395904794362405e-06, "sem_correspondencia": 0.00012337692031428034}, "confidence": 0.9997335400323939, "input_tokens": 307, "latency_ms": 108.59296699999277} +{"id": "g0126-vas_contratacao-curto_neutro-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_pacote_adicional": 0.0007088788419739335, "portabilidade": 9.59363188589843e-05, "recarga_realizar": 5.81883187679413e-05, "parceiros_ofertas": 0.0006255833823497512, "recarga_nao_creditada": 5.135101107931328e-05, "roaming_duvida": 6.528548430369572e-06, "internet_problema_conexao": 6.528548430369572e-06, "beneficios_consulta": 5.81883187679413e-05, "conta_explicacao": 2.748621554620772e-05, "vas_contratacao": 0.998175734173226, "cancelamento_linha": 3.0838679164564376e-06, "vas_consulta": 6.593600339845207e-05, "troca_numero": 8.382822118671392e-06, "vas_cancelamento": 1.4712310997844021e-05, "negociacao_divida": 3.5292999369888446e-05, "sem_correspondencia": 5.81883187679413e-05}, "confidence": 0.998175734173226, "input_tokens": 487, "latency_ms": 163.05657099997006} +{"id": "g0126-vas_contratacao-curto_neutro-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9980332115563525, "plano_troca": 0.00023010640510929192, "conta_vencimento": 5.8180010459916626e-05, "vas_consulta": 3.528796012634114e-05, "parceiros_ofertas": 0.00010869456934510364, "vas_cancelamento": 0.00017920704848886247, "beneficios_consulta": 3.114151551002476e-05, "sem_correspondencia": 0.00132417093460799}, "confidence": 0.9980332115563525, "input_tokens": 301, "latency_ms": 107.72627799997281} +{"id": "g0126-vas_contratacao-curto_neutro-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.0019245599018483898, "plano_consulta": 8.455926066178419e-05, "vas_cancelamento": 0.00017901195622575263, "atendimento_humano": 2.9222898529458556e-05, "roaming_pacote": 0.0002951408199390386, "beneficios_consulta": 1.4694196180452336e-05, "parceiros_ofertas": 1.8867721373496728e-05, "bonus_nao_recebido": 7.3887058524314215e-06, "conta_explicacao": 1.8867721373496728e-05, "troca_numero": 7.865236438487207e-06, "internet_problema_conexao": 1.564189041234349e-05, "marketplace_pedido": 4.2519066470621065e-05, "cadastro_atualizacao": 8.455926066178419e-05, "internet_consumo": 3.52495441819928e-05, "vas_contratacao": 0.9969467109999115, "sem_correspondencia": 0.0002951408199390386}, "confidence": 0.9969467109999115, "input_tokens": 493, "latency_ms": 163.37996000004296} +{"id": "g0126-vas_contratacao-curto_neutro-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.07702573792950416, "vas_contratacao": 0.2688462419255463, "parceiros_ofertas": 0.009199412513855133, "sem_correspondencia": 0.6449286076310944}, "confidence": 0.6449286076310944, "input_tokens": 200, "latency_ms": 75.04730300001938} +{"id": "g0126-vas_contratacao-curto_neutro-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.028957709131306502, "parceiros_ofertas": 0.0014417194442970748, "vas_contratacao": 0.9589476255715662, "sem_correspondencia": 0.010652945852830208}, "confidence": 0.9589476255715662, "input_tokens": 200, "latency_ms": 75.38399300000265} +{"id": "g0126-vas_contratacao-curto_neutro-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.0006241588836188612, "plano_consulta": 0.00020263472159049635, "recarga_realizar": 5.805581974610634e-05, "parceiros_ofertas": 3.5212634650763604e-05, "marketplace_compra": 0.0003340881756686499, "beneficios_consulta": 8.447071929920656e-05, "vas_consulta": 2.1357542524947587e-05, "plano_nova_linha": 3.107504101114187e-05, "vas_cancelamento": 0.0001392686716599417, "marketplace_pedido": 5.805581974610634e-05, "fidelidade_resgate": 1.8847965125085025e-05, "reclamacao_atendimento": 0.0003340881756686499, "portabilidade": 0.00022961522130789797, "vas_contratacao": 0.9959028156356617, "conta_contestacao": 0.00022961522130789797, "sem_correspondencia": 0.0016966397514124344}, "confidence": 0.9959028156356617, "input_tokens": 512, "latency_ms": 164.2233370000099} +{"id": "g0126-vas_contratacao-curto_neutro-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0006262706852687076, "vas_contratacao": 0.999272389095791, "beneficios_consulta": 6.600844459314917e-05, "sem_correspondencia": 3.5331774347245644e-05}, "confidence": 0.999272389095791, "input_tokens": 203, "latency_ms": 75.87262900000269} +{"id": "g0130-vas_contratacao-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.00831122040108442, "negociacao_religacao": 0.0012745669290491945, "suporte_sem_sinal": 0.00046888696959421905, "conta_explicacao": 0.00041379129832917565, "parceiros_ofertas": 0.0008759961854370451, "plano_consulta": 0.0006822265151859342, "vas_cancelamento": 0.00017249387634689237, "vas_consulta": 0.0002214865214524022, "fidelidade_pontos": 0.0008759961854370451, "beneficios_consulta": 0.02259223938858588, "marketplace_compra": 0.0034646321223892745, "sem_correspondencia": 0.9606464636071085}, "confidence": 0.9606464636071085, "input_tokens": 404, "latency_ms": 143.27021700000842} +{"id": "g0130-vas_contratacao-emocional-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 0.006145497063992448, "vas_contratacao": 0.9120726335227287, "vas_consulta": 0.0009424424984941671, "conta_explicacao": 0.0003928684833531381, "beneficios_consulta": 0.0008317025857851898, "suporte_sem_sinal": 0.0002700142965834814, "parceiros_ofertas": 0.0002700142965834814, "plano_consulta": 0.0003059662824794992, "atendimento_humano": 0.0003059662824794992, "desconto_retencao": 0.0032894475374318586, "bonus_nao_recebido": 0.0003059662824794992, "sem_correspondencia": 0.07486748086760893}, "confidence": 0.9120726335227287, "input_tokens": 415, "latency_ms": 143.93469099996992} +{"id": "g0130-vas_contratacao-emocional-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"beneficios_consulta": 0.34373065759143345, "vas_consulta": 0.036228944768276795, "parceiros_ofertas": 0.001803732950073763, "negociacao_divida": 0.0012396863183877095, "internet_pacote_adicional": 0.0049030545015783375, "reclamacao_atendimento": 0.0012396863183877095, "conta_debito_automatico_digital": 0.0004024672220149586, "suporte_configuracao": 0.0003551760768200276, "suporte_chip_esim": 0.002043897202121748, "vas_cancelamento": 0.4413589008421917, "bonus_nao_recebido": 0.004326930410846339, "sem_correspondencia": 0.16236686579786752}, "confidence": 0.4413589008421917, "input_tokens": 430, "latency_ms": 147.3401709999962} +{"id": "g0130-vas_contratacao-emocional-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"conta_contestacao": 0.00356634609313505, "vas_contratacao": 0.988848928643709, "troca_numero": 0.0002011994787090583, "vas_cancelamento": 0.00012203365255524309, "cadastro_atualizacao": 0.00013828224461506826, "roaming_duvida": 4.7789064984554724e-05, "beneficios_consulta": 6.531990719410954e-05, "conta_explicacao": 5.7644615775914904e-05, "seguranca_fraude": 4.217370182628349e-05, "vas_consulta": 0.00010769432039108672, "plano_nova_linha": 0.00037589011273566876, "desconto_retencao": 0.0007957593749059508, "parceiros_ofertas": 8.38724210529211e-05, "negociacao_divida": 6.531990719410954e-05, "cancelamento_linha": 0.0002927435141473375, "sem_correspondencia": 0.005189002947068663}, "confidence": 0.988848928643709, "input_tokens": 509, "latency_ms": 165.56053299996165} +{"id": "g0130-vas_contratacao-emocional-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"seguranca_perda_roubo": 0.017016384277664914, "beneficios_consulta": 0.015016906418228495, "conta_contestacao": 0.0005138502804941597, "plano_troca": 0.0037968685490225957, "parceiros_ofertas": 0.0013967898800158578, "bonus_nao_recebido": 0.00045347128092832145, "vas_contratacao": 0.9290631018135858, "plano_nova_linha": 0.0004001870008303126, "conta_segunda_via": 6.532873202795706e-05, "vas_consulta": 0.00045347128092832145, "vas_cancelamento": 3.2849349412458396e-05, "sem_correspondencia": 0.0317907911368607}, "confidence": 0.9290631018135858, "input_tokens": 420, "latency_ms": 145.25466399999232} +{"id": "g0130-vas_contratacao-emocional-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.7629318660665836, "negociacao_divida": 0.004536558703810762, "fidelidade_resgate": 0.0010122430701040486, "desconto_retencao": 0.0051405944774700115, "vas_consulta": 0.0051405944774700115, "beneficios_consulta": 0.004536558703810762, "seguranca_perda_roubo": 0.0014728049765081609, "troca_numero": 0.00016524413870710355, "marketplace_pedido": 0.0002900124951732956, "parceiros_ofertas": 0.0010122430701040486, "conta_contestacao": 0.0001369922025968298, "conta_debito_automatico_digital": 0.0014728049765081609, "vas_cancelamento": 0.01794243773160469, "internet_problema_conexao": 0.00061395645709975, "portabilidade": 0.0006957038096129711, "sem_correspondencia": 0.19289938464283596}, "confidence": 0.7629318660665836, "input_tokens": 504, "latency_ms": 164.68240400001832} +{"id": "g0130-vas_contratacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.012069924048104794, "seguranca_fraude": 0.002376708963899702, "reclamacao_atendimento": 0.003458091137520187, "roaming_duvida": 0.0004680017435543147, "suporte_sem_sinal": 0.0005303154517411493, "fidelidade_resgate": 0.0006009261337779184, "cadastro_atualizacao": 0.00025050328180426066, "parceiros_ofertas": 0.00025050328180426066, "vas_cancelamento": 0.0014415468558190156, "conta_vencimento": 0.00036448012435888314, "portabilidade": 0.00019509215203111497, "suporte_configuracao": 0.003051754717716805, "negociacao_divida": 0.000990759698879245, "recarga_saldo": 0.0014415468558190156, "vas_consulta": 0.013677015763744032, "sem_correspondencia": 0.9588328297894253}, "confidence": 0.9588328297894253, "input_tokens": 522, "latency_ms": 185.18196900004114} +{"id": "g0130-vas_contratacao-emocional-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9997056323601582, "parceiros_ofertas": 0.0001233734762339172, "beneficios_consulta": 3.119369986401012e-05, "sem_correspondencia": 0.00013980046374394015}, "confidence": 0.9997056323601582, "input_tokens": 217, "latency_ms": 77.77039600000535} +{"id": "g0130-vas_contratacao-emocional-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"negociacao_religacao": 0.046739934458978435, "fidelidade_resgate": 0.03212385584504859, "fidelidade_pontos": 0.001245577062892192, "parceiros_ofertas": 0.0015993526071968402, "recarga_nao_creditada": 0.001812303932753495, "vas_cancelamento": 0.0005883689433716628, "vas_contratacao": 0.8284851616947124, "marketplace_compra": 0.009203638793251678, "vas_consulta": 0.00031493120112532517, "beneficios_consulta": 0.0007554806776789256, "portabilidade": 7.027064934283116e-05, "sem_correspondencia": 0.07706112413364763}, "confidence": 0.8284851616947124, "input_tokens": 413, "latency_ms": 144.67818099996066} +{"id": "g0130-vas_contratacao-emocional-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.004060235682433912, "vas_contratacao": 0.9935069145828895, "parceiros_ofertas": 0.0002595621831731568, "sem_correspondencia": 0.0021732875515033533}, "confidence": 0.9935069145828895, "input_tokens": 207, "latency_ms": 75.65995400000247} +{"id": "g0130-vas_contratacao-emocional-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.15537195493773906, "conta_pagamento_confirmacao": 0.02102730752852514, "vas_consulta": 0.004691826496330098, "beneficios_consulta": 0.004691826496330098, "internet_consumo": 0.003653998149377046, "vas_cancelamento": 0.008765485884742094, "parceiros_ofertas": 0.012753706707256774, "sem_correspondencia": 0.7890438937996996}, "confidence": 0.7890438937996996, "input_tokens": 314, "latency_ms": 109.09574100003283} +{"id": "g0130-vas_contratacao-emocional-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0002611386318969634, "vas_contratacao": 0.9995409704243079, "vas_consulta": 2.7523809305086075e-05, "vas_cancelamento": 1.891681904687286e-05, "marketplace_compra": 6.602618613783271e-05, "marketplace_pedido": 1.568259381320721e-05, "beneficios_consulta": 1.1473630736164305e-05, "sem_correspondencia": 5.8267904756111315e-05}, "confidence": 0.9995409704243079, "input_tokens": 317, "latency_ms": 109.95394000002534} +{"id": "g0132-vas_contratacao-indireto_multiplo-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8741230660100172, "parceiros_ofertas": 0.006674011967865227, "vas_contratacao": 0.11829969272212199, "sem_correspondencia": 0.0009032292999955834}, "confidence": 0.8741230660100172, "input_tokens": 217, "latency_ms": 77.34163800000715} +{"id": "g0132-vas_contratacao-indireto_multiplo-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.012610090236520495, "vas_consulta": 0.0036128513416029714, "roaming_duvida": 0.0005540486977071789, "plano_consulta": 0.0004889462596076142, "bonus_nao_recebido": 0.002813691453960969, "parceiros_ofertas": 0.0009134718729135313, "vas_cancelamento": 0.000711412609938761, "beneficios_consulta": 0.00038079172986224443, "conta_debito_automatico_digital": 0.0019338199701331568, "vas_contratacao": 0.2870043309031121, "cancelamento_linha": 0.0004889462596076142, "sem_correspondencia": 0.6884875986650334}, "confidence": 0.6884875986650334, "input_tokens": 427, "latency_ms": 147.71151799999416} +{"id": "g0132-vas_contratacao-indireto_multiplo-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0019228970265135518, "seguranca_fraude": 0.0010292526093065625, "roaming_pacote": 0.00010848242689918719, "conta_contestacao": 5.806645879126587e-05, "cancelamento_linha": 0.0002948858097471973, "seguranca_perda_roubo": 5.1243470027348176e-05, "bonus_nao_recebido": 3.9908454584594825e-05, "vas_contratacao": 0.9960853202506407, "vas_consulta": 8.448619901857342e-05, "beneficios_consulta": 4.248232876927624e-05, "vas_cancelamento": 2.2739151983856195e-05, "sem_correspondencia": 0.0002602358137180519}, "confidence": 0.9960853202506407, "input_tokens": 409, "latency_ms": 145.98733699995137} +{"id": "g0132-vas_contratacao-indireto_multiplo-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.00664546918464301, "vas_contratacao": 0.9862750754116932, "beneficios_consulta": 0.0019039587987867992, "sem_correspondencia": 0.005175496604876868}, "confidence": 0.9862750754116932, "input_tokens": 213, "latency_ms": 77.08951400002206} +{"id": "g0132-vas_contratacao-indireto_multiplo-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.044743271016365285, "seguranca_fraude": 0.0041617724992015015, "suporte_chip_esim": 0.0006382284836311813, "vas_cancelamento": 0.000819501594636513, "vas_consulta": 0.0015310305412889252, "vas_contratacao": 0.6999025178034681, "cadastro_atualizacao": 0.0003416190898699351, "reclamacao_atendimento": 0.0003014777886739862, "marketplace_compra": 0.002524242619514582, "marketplace_pedido": 0.001351129710449893, "beneficios_consulta": 0.016460129537682854, "sem_correspondencia": 0.22722507931521724}, "confidence": 0.6999025178034681, "input_tokens": 440, "latency_ms": 148.56885099999317} +{"id": "g0132-vas_contratacao-indireto_multiplo-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"desconto_retencao": 0.0016950368314376917, "conta_debito_automatico_digital": 0.0002599423170860598, "roaming_pacote": 5.118567711387583e-05, "negociacao_divida": 2.5737774792681264e-05, "recarga_saldo": 7.447472075210869e-05, "vas_consulta": 7.447472075210869e-05, "conta_segunda_via": 1.5610749524540155e-05, "parceiros_ofertas": 2.1337364740302285e-05, "troca_numero": 2.5737774792681264e-05, "vas_cancelamento": 5.118567711387583e-05, "beneficios_consulta": 5.8000970840766456e-05, "plano_nova_linha": 0.0007065964769825756, "plano_troca": 0.0013200960116585472, "vas_contratacao": 0.9949619249635223, "conta_pagamento_confirmacao": 0.00010836007930040614, "sem_correspondencia": 0.0005502978895895258}, "confidence": 0.9949619249635223, "input_tokens": 504, "latency_ms": 164.27456900004245} +{"id": "g0132-vas_contratacao-indireto_multiplo-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.013572908489167252, "vas_cancelamento": 0.002081472931345492, "plano_nova_linha": 0.0006757553229009308, "conta_vencimento": 0.000319204212375104, "fidelidade_pontos": 0.0006757553229009308, "marketplace_pedido": 0.0004098663218034252, "vas_contratacao": 0.005658030045705833, "internet_problema_conexao": 0.0001708577027051773, "vas_consulta": 0.0026726641479951504, "internet_consumo": 0.00016050595780354491, "fidelidade_resgate": 8.070746403609374e-05, "conta_explicacao": 0.0012624771502229703, "plano_troca": 0.0026726641479951504, "cancelamento_linha": 0.0026726641479951504, "plano_consulta": 0.015380120258117465, "sem_correspondencia": 0.9515343463769304}, "confidence": 0.9515343463769304, "input_tokens": 518, "latency_ms": 185.4449620000196} +{"id": "g0132-vas_contratacao-indireto_multiplo-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.5491389006830982, "vas_consulta": 0.027340015991763056, "vas_cancelamento": 0.004750982392886899, "suporte_chip_esim": 0.002543017622485212, "troca_numero": 0.0008255969456755883, "parceiros_ofertas": 0.03510527542607307, "beneficios_consulta": 0.1782792990292196, "sem_correspondencia": 0.2020169119087983}, "confidence": 0.5491389006830982, "input_tokens": 304, "latency_ms": 107.70882600002096} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.03212442011014877, "marketplace_compra": 0.010429272251215989, "parceiros_ofertas": 0.0020536454701475565, "roaming_duvida": 0.0010992372080227345, "vas_consulta": 0.0049264393809044195, "recarga_realizar": 0.007167927003852936, "beneficios_consulta": 0.0033858889691092417, "sem_correspondencia": 0.9388131696065984}, "confidence": 0.9388131696065984, "input_tokens": 315, "latency_ms": 109.97620400002006} +{"id": "g0132-vas_contratacao-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.017443342277080522, "parceiros_ofertas": 0.0020833101446440867, "recarga_nao_creditada": 0.00031948595815959707, "conta_vencimento": 0.0001937780289714632, "portabilidade": 0.0003620250192651202, "negociacao_religacao": 0.00031948595815959707, "atendimento_humano": 0.0005267432949077388, "beneficios_consulta": 0.11374487984284928, "seguranca_perda_roubo": 0.0008684528745130594, "plano_troca": 0.00046484932621328363, "vas_consulta": 0.0020833101446440867, "conta_contestacao": 0.0016224835720294165, "suporte_sem_sinal": 0.0014318367268103503, "cancelamento_linha": 0.0026750231765664224, "suporte_chip_esim": 0.015393695530246483, "sem_correspondencia": 0.8404672981249395}, "confidence": 0.8404672981249395, "input_tokens": 507, "latency_ms": 164.90670500002125} +{"id": "g0132-vas_contratacao-indireto_multiplo-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9977962094294266, "beneficios_consulta": 0.00023005176193028877, "parceiros_ofertas": 9.589984210885956e-05, "reclamacao_atendimento": 3.755491776724603e-05, "seguranca_fraude": 0.0001086687577350071, "vas_cancelamento": 0.0003347233385263606, "vas_consulta": 0.0004870195838281964, "sem_correspondencia": 0.0009098723686773513}, "confidence": 0.9977962094294266, "input_tokens": 317, "latency_ms": 110.03929199995355} +{"id": "g0133-vas_consulta-curto_neutro-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.000803563126081297, "suporte_chip_esim": 9.597192933757355e-05, "fidelidade_resgate": 6.596047809859908e-05, "vas_cancelamento": 3.530609973285171e-05, "suporte_sem_sinal": 5.820991761501273e-05, "conta_contestacao": 7.877855687607638e-06, "troca_numero": 1.146221239107028e-05, "roaming_pacote": 1.471777204160741e-05, "vas_consulta": 0.9985462457379061, "negociacao_religacao": 1.471777204160741e-05, "plano_troca": 2.402610239112743e-06, "plano_nova_linha": 6.596047809859908e-05, "conta_vencimento": 1.7753021840669245e-05, "parceiros_ofertas": 1.146221239107028e-05, "plano_consulta": 0.0001396383332305142, "sem_correspondencia": 0.00010875044326671024}, "confidence": 0.9985462457379061, "input_tokens": 498, "latency_ms": 164.3502850000118} +{"id": "g0133-vas_consulta-curto_neutro-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.00530196213623499, "marketplace_pedido": 0.0008130822276153828, "troca_numero": 0.0004931592999161757, "vas_contratacao": 0.044392785452627814, "vas_cancelamento": 0.006007910192893563, "suporte_chip_esim": 0.00038407284895366345, "vas_consulta": 0.8916529313319042, "seguranca_fraude": 0.00016010538351850286, "reclamacao_atendimento": 0.00020557938178629627, "fidelidade_resgate": 0.00016010538351850286, "plano_consulta": 0.00012469019805815763, "sem_correspondencia": 0.05030361616297271}, "confidence": 0.8916529313319042, "input_tokens": 417, "latency_ms": 144.70376600002055} +{"id": "g0133-vas_consulta-curto_neutro-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.22504055390012703, "vas_cancelamento": 0.07305997107936593, "plano_consulta": 0.008725769207489366, "sem_correspondencia": 0.6931737058130176}, "confidence": 0.6931737058130176, "input_tokens": 209, "latency_ms": 77.46442900003103} +{"id": "g0133-vas_consulta-curto_neutro-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"vas_consulta": 0.26725564394847634, "plano_consulta": 0.440630064892513, "vas_cancelamento": 0.02485864721053448, "sem_correspondencia": 0.26725564394847634}, "confidence": 0.440630064892513, "input_tokens": 207, "latency_ms": 76.87998800003015} +{"id": "g0133-vas_consulta-curto_neutro-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0201903740776858, "vas_consulta": 0.9728267025695574, "plano_consulta": 0.005104926020948709, "sem_correspondencia": 0.0018779973318081655}, "confidence": 0.9728267025695574, "input_tokens": 209, "latency_ms": 75.83906100001059} +{"id": "g0133-vas_consulta-curto_neutro-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.007572651775251044, "vas_consulta": 0.9918216538239076, "vas_cancelamento": 0.00037702013166045, "sem_correspondencia": 0.00022867426918095663}, "confidence": 0.9918216538239076, "input_tokens": 209, "latency_ms": 76.29349600000523} +{"id": "g0133-vas_consulta-curto_neutro-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"reclamacao_atendimento": 0.0009878855534762702, "vas_cancelamento": 0.0011194209867287012, "fidelidade_pontos": 0.00015149715629993724, "internet_problema_conexao": 7.156218947146806e-05, "marketplace_pedido": 0.00013369577118506893, "bonus_nao_recebido": 2.050291055739339e-05, "negociacao_divida": 1.926070200331167e-05, "recarga_realizar": 1.8093755060868665e-05, "roaming_pacote": 5.235601625896685e-05, "negociacao_religacao": 1.8093755060868665e-05, "roaming_duvida": 2.632625827176854e-05, "vas_contratacao": 0.03707013190756625, "plano_consulta": 0.0005287770325669818, "vas_consulta": 0.9560513026713181, "cadastro_atualizacao": 0.00028303394981983533, "sem_correspondencia": 0.0034480593843541933}, "confidence": 0.9560513026713181, "input_tokens": 514, "latency_ms": 184.438474999979} +{"id": "g0133-vas_consulta-curto_neutro-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.0030806930010447236, "vas_consulta": 0.9679249681357587, "suporte_sem_sinal": 0.00036793630943327975, "vas_cancelamento": 0.000535344171351728, "conta_contestacao": 0.000286549085907041, "seguranca_fraude": 0.000286549085907041, "vas_contratacao": 0.00032470265342327665, "plano_consulta": 0.0006066244196255526, "recarga_nao_creditada": 0.0002528786807514108, "roaming_duvida": 0.000286549085907041, "beneficios_consulta": 0.0002528786807514108, "sem_correspondencia": 0.025794326690138612}, "confidence": 0.9679249681357587, "input_tokens": 412, "latency_ms": 146.40668199996298} +{"id": "g0133-vas_consulta-curto_neutro-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.003135475976283947, "vas_consulta": 0.985137267298585, "internet_problema_conexao": 0.0004808408143860944, "plano_consulta": 0.0006174118270525778, "vas_cancelamento": 0.003135475976283947, "vas_contratacao": 0.0006996192567297915, "conta_vencimento": 0.0001561061567970438, "sem_correspondencia": 0.006637802693881758}, "confidence": 0.985137267298585, "input_tokens": 303, "latency_ms": 108.60173199995415} +{"id": "g0133-vas_consulta-curto_neutro-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.03806937240438721, "vas_consulta": 0.6747957719056312, "plano_consulta": 0.005838127342882035, "sem_correspondencia": 0.2812967283470995}, "confidence": 0.6747957719056312, "input_tokens": 210, "latency_ms": 75.82907500000147} +{"id": "g0133-vas_consulta-curto_neutro-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.2729323471380407, "plano_consulta": 0.04742853025736315, "beneficios_consulta": 0.002083864185773535, "suporte_sem_sinal": 0.0007666107921395507, "negociacao_divida": 0.0014322175133386294, "negociacao_religacao": 0.0008686838332172662, "conta_contestacao": 0.001115412120916705, "portabilidade": 0.0004103371877186906, "vas_contratacao": 0.009339231345450182, "atendimento_humano": 0.0038931708409091965, "vas_cancelamento": 0.004998930311234996, "sem_correspondencia": 0.6547306644738975}, "confidence": 0.6547306644738975, "input_tokens": 406, "latency_ms": 143.91169999998965} +{"id": "g0133-vas_consulta-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.11283708261475474, "vas_cancelamento": 0.011892941009418172, "vas_contratacao": 0.8337595334800951, "sem_correspondencia": 0.041510442895731844}, "confidence": 0.8337595334800951, "input_tokens": 208, "latency_ms": 75.3788719999875} +{"id": "g0136-vas_consulta-regionalismo-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0004305455412893677, "vas_cancelamento": 1.8916850869484967e-05, "vas_consulta": 0.9995426518911819, "sem_correspondencia": 7.88571665941065e-06}, "confidence": 0.9995426518911819, "input_tokens": 210, "latency_ms": 76.13124199997401} +{"id": "g0136-vas_consulta-regionalismo-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.005215086032881209, "vas_consulta": 0.9938194849768921, "vas_cancelamento": 0.0007057851453632812, "sem_correspondencia": 0.0002596438448633491}, "confidence": 0.9938194849768921, "input_tokens": 213, "latency_ms": 76.43750799996951} +{"id": "g0136-vas_consulta-regionalismo-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_realizar": 0.0003797480126470868, "vas_cancelamento": 6.599030967515378e-05, "vas_consulta": 0.9989978526642327, "conta_segunda_via": 2.142391685778025e-05, "atendimento_humano": 2.4276478246025992e-05, "plano_consulta": 9.601533402534518e-05, "conta_contestacao": 1.2994262425378064e-05, "conta_pagamento_confirmacao": 5.416814478875653e-06, "plano_nova_linha": 2.7508853770394817e-05, "vas_contratacao": 2.7508853770394817e-05, "marketplace_compra": 6.1380549472879335e-06, "sem_correspondencia": 0.00033512644492370984}, "confidence": 0.9989978526642327, "input_tokens": 409, "latency_ms": 144.35898300001782} +{"id": "g0136-vas_consulta-regionalismo-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.002768184142953297, "seguranca_perda_roubo": 0.0007930980355484337, "conta_debito_automatico_digital": 0.0003746329850376844, "suporte_configuracao": 0.00015617026278099755, "parceiros_ofertas": 0.00022722639156501982, "vas_consulta": 0.985541820169179, "vas_cancelamento": 0.00020052658674160444, "vas_contratacao": 6.510145115661002e-05, "plano_consulta": 0.0002917644621117265, "roaming_cobranca": 0.00015617026278099755, "seguranca_fraude": 0.0008986978121120465, "sem_correspondencia": 0.008526607438032465}, "confidence": 0.985541820169179, "input_tokens": 421, "latency_ms": 144.49635500000113} +{"id": "g0136-vas_consulta-regionalismo-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.007352577242210844, "plano_consulta": 0.025663016196544826, "conta_pagamento_confirmacao": 0.0008781401244475726, "conta_debito_automatico_digital": 0.00025159135796963387, "conta_vencimento": 0.0006838962165661905, "conta_explicacao": 0.9629975782157013, "conta_segunda_via": 0.0005326189090013203, "sem_correspondencia": 0.0016405817375582062}, "confidence": 0.9629975782157013, "input_tokens": 322, "latency_ms": 116.57233199997563} +{"id": "g0136-vas_consulta-regionalismo-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.0035614424715429017, "cadastro_atualizacao": 0.0011562310857412225, "vas_cancelamento": 0.000701289603214878, "plano_consulta": 0.0002276754000164682, "internet_problema_conexao": 0.0011562310857412225, "vas_consulta": 0.9874892902824169, "marketplace_pedido": 8.915896770233993e-05, "atendimento_humano": 4.483194442002775e-05, "vas_contratacao": 0.0002579900273300319, "marketplace_compra": 8.915896770233993e-05, "desconto_retencao": 4.483194442002775e-05, "sem_correspondencia": 0.00518186821975155}, "confidence": 0.9874892902824169, "input_tokens": 408, "latency_ms": 145.96542100002807} +{"id": "g0136-vas_consulta-regionalismo-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.0003343298350108289, "vas_cancelamento": 0.00029504504383867533, "plano_nova_linha": 5.809781384296843e-05, "vas_consulta": 0.9966231919818735, "vas_contratacao": 9.57871014640784e-05, "plano_consulta": 0.0008020155812435735, "portabilidade": 2.5780748614408565e-05, "internet_pacote_adicional": 1.144013784952033e-05, "cancelamento_linha": 3.310313648213787e-05, "conta_vencimento": 1.886159861224579e-05, "fidelidade_resgate": 4.480022351830376e-06, "sem_correspondencia": 0.001697866998816269}, "confidence": 0.9966231919818735, "input_tokens": 405, "latency_ms": 144.3853439999998} +{"id": "g0136-vas_consulta-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.013892891220396504, "vas_cancelamento": 0.004510361413442879, "marketplace_compra": 0.0007837832892006926, "vas_contratacao": 0.0006104110393877808, "plano_nova_linha": 0.0007837832892006926, "suporte_chip_esim": 0.0011403979567082227, "cancelamento_linha": 0.00019817145004001784, "roaming_duvida": 0.0001543360804735617, "fidelidade_pontos": 0.0018801983682878106, "suporte_configuracao": 0.001659269236258603, "plano_consulta": 0.0004195289630268756, "sem_correspondencia": 0.9739668676935763}, "confidence": 0.9739668676935763, "input_tokens": 432, "latency_ms": 147.06958400000758} +{"id": "g0136-vas_consulta-regionalismo-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0019251031517786223, "vas_cancelamento": 0.0005515512874352459, "vas_consulta": 0.9972281214307721, "sem_correspondencia": 0.0002952241300140779}, "confidence": 0.9972281214307721, "input_tokens": 209, "latency_ms": 76.61425599997074} +{"id": "g0136-vas_consulta-regionalismo-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.004008125831527009, "conta_explicacao": 0.980756054474479, "conta_pagamento_confirmacao": 0.00042245335458932447, "conta_debito_automatico_digital": 0.00015541190400732187, "plano_consulta": 0.0005424408446576916, "conta_contestacao": 0.002431051204807325, "conta_segunda_via": 0.0007892467719151866, "sem_correspondencia": 0.01089521561401717}, "confidence": 0.980756054474479, "input_tokens": 325, "latency_ms": 115.45206400001007} +{"id": "g0136-vas_consulta-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"vas_contratacao": 0.07643201413440001, "vas_cancelamento": 0.015050355942435345, "plano_consulta": 0.7251667595480085, "sem_correspondencia": 0.1833508703751562}, "confidence": 0.7251667595480085, "input_tokens": 225, "latency_ms": 77.1198790000085} +{"id": "g0136-vas_consulta-regionalismo-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_explicacao": 0.005649516003612427, "roaming_pacote": 0.001260577410647158, "vas_contratacao": 0.0030239680065344836, "vas_cancelamento": 0.0005254868453634788, "vas_consulta": 0.950102504655884, "plano_consulta": 0.0064017403200696986, "internet_pacote_adicional": 0.0005254868453634788, "sem_correspondencia": 0.032510719912525264}, "confidence": 0.950102504655884, "input_tokens": 308, "latency_ms": 108.52540899998075} +{"id": "g0138-vas_consulta-longo_contexto-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0010319332658409403, "plano_consulta": 0.00023025543486958122, "vas_consulta": 0.9986795936082052, "sem_correspondencia": 5.821769108427105e-05}, "confidence": 0.9986795936082052, "input_tokens": 242, "latency_ms": 79.90875299998379} +{"id": "g0138-vas_consulta-longo_contexto-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.0002957179457434999, "suporte_configuracao": 0.0002957179457434999, "conta_explicacao": 0.00013968726661451147, "seguranca_perda_roubo": 2.0123858758366796e-05, "conta_vencimento": 4.534981576494479e-05, "marketplace_compra": 1.4722929582335909e-05, "conta_pagamento_confirmacao": 4.534981576494479e-05, "vas_consulta": 0.9988961657473425, "conta_segunda_via": 1.3830912372529303e-05, "plano_consulta": 3.116844217039235e-05, "vas_cancelamento": 2.280331942177864e-05, "sem_correspondencia": 0.00017936200072066975}, "confidence": 0.9988961657473425, "input_tokens": 440, "latency_ms": 149.50996999999688} +{"id": "g0138-vas_consulta-longo_contexto-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0016948177239030186, "cadastro_atualizacao": 0.0006234885971568983, "conta_segunda_via": 0.00042851702827435964, "conta_contestacao": 0.00033372939717950267, "internet_problema_conexao": 0.00025990871585734453, "troca_numero": 3.304368508594768e-05, "internet_pacote_adicional": 2.2710570491316982e-05, "conta_pagamento_confirmacao": 3.517481967621801e-05, "fidelidade_pontos": 0.00017863247387308207, "bonus_nao_recebido": 6.57152146635017e-05, "vas_contratacao": 0.00010834607222434022, "vas_consulta": 0.9948333120328596, "beneficios_consulta": 0.00010834607222434022, "fidelidade_resgate": 4.5165362491672006e-05, "vas_cancelamento": 0.00042851702827435964, "sem_correspondencia": 0.0008005752057644417}, "confidence": 0.9948333120328596, "input_tokens": 535, "latency_ms": 190.04614699997546} +{"id": "g0138-vas_consulta-longo_contexto-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"beneficios_consulta": 0.001031703890530924, "conta_contestacao": 0.00010874079003941797, "vas_contratacao": 6.595462312028113e-05, "vas_cancelamento": 5.1365512133254336e-05, "suporte_chip_esim": 0.00017928325353072503, "atendimento_humano": 1.5665596106661418e-05, "vas_consulta": 0.9984576098336981, "plano_troca": 6.530392032490655e-06, "plano_consulta": 2.0115023568517783e-05, "marketplace_pedido": 1.0114469041880466e-05, "internet_pacote_adicional": 1.5511040645716341e-06, "sem_correspondencia": 5.1365512133254336e-05}, "confidence": 0.9984576098336981, "input_tokens": 434, "latency_ms": 148.2938039999908} +{"id": "g0138-vas_consulta-longo_contexto-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0035916194294548934, "plano_consulta": 0.0004289577693442199, "vas_consulta": 0.9958565243426333, "sem_correspondencia": 0.00012289845856756603}, "confidence": 0.9958565243426333, "input_tokens": 232, "latency_ms": 78.2116569999971} +{"id": "g0138-vas_consulta-longo_contexto-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 166, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0017004254020234154, "vas_consulta": 0.9981249373909432, "plano_consulta": 0.00010870455909291283, "sem_correspondencia": 6.593264794039537e-05}, "confidence": 0.9981249373909432, "input_tokens": 230, "latency_ms": 77.66351200001509} +{"id": "g0138-vas_consulta-longo_contexto-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao", "vas_consulta"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0016730009448138912, "cancelamento_linha": 0.0013029344459002587, "conta_pagamento_confirmacao": 0.00042300088266770323, "beneficios_consulta": 0.0006974105527791715, "conta_debito_automatico_digital": 0.0005431438846266802, "marketplace_compra": 0.00010695137219875309, "conta_vencimento": 0.00015561332833082152, "conta_contestacao": 0.008496199847363129, "portabilidade": 0.0008954928756347039, "conta_explicacao": 0.9820271805574681, "plano_consulta": 0.00013732828025282966, "sem_correspondencia": 0.003541743027964028}, "confidence": 0.9820271805574681, "input_tokens": 439, "latency_ms": 148.75309500001777} +{"id": "g0138-vas_consulta-longo_contexto-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 141, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"fidelidade_resgate": 0.00023031677249304148, "plano_consulta": 7.477290846387762e-05, "roaming_pacote": 2.7507415780454705e-05, "roaming_duvida": 6.1377340883623045e-06, "portabilidade": 3.116998563948825e-05, "vas_cancelamento": 3.532022100950131e-05, "vas_contratacao": 1.2206341759858624e-05, "internet_pacote_adicional": 4.7800721143006175e-06, "conta_explicacao": 2.1422796950088844e-05, "internet_problema_conexao": 5.823319966419436e-05, "vas_consulta": 0.998945631336717, "sem_correspondencia": 0.0005525012153197982}, "confidence": 0.998945631336717, "input_tokens": 425, "latency_ms": 147.44758300003014} +{"id": "g0138-vas_consulta-longo_contexto-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 145, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_vencimento": 0.004050516095142761, "vas_contratacao": 0.0004837651602550225, "portabilidade": 0.0002934184017954666, "vas_cancelamento": 0.0002589408307458216, "conta_contestacao": 0.0013150100443628057, "plano_troca": 0.00013860103896690254, "vas_consulta": 0.9911286099878072, "suporte_chip_esim": 3.9709862513823705e-05, "recarga_nao_creditada": 2.5638614216704462e-05, "plano_consulta": 5.427694672268931e-05, "marketplace_compra": 7.819335549725254e-06, "conta_segunda_via": 5.777750903328264e-05, "bonus_nao_recebido": 5.427694672268931e-05, "cancelamento_linha": 3.9709862513823705e-05, "troca_numero": 0.00013860103896690254, "sem_correspondencia": 0.0019133283246845823}, "confidence": 0.9911286099878072, "input_tokens": 530, "latency_ms": 187.14545300002783} +{"id": "g0138-vas_consulta-longo_contexto-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0016962224932573504, "conta_contestacao": 0.0003340060126663397, "internet_consumo": 0.00015777326879797056, "recarga_nao_creditada": 0.00012287394528759472, "plano_nova_linha": 0.0002947592716226759, "conta_debito_automatico_digital": 7.452681509677885e-05, "vas_contratacao": 0.00015777326879797056, "suporte_configuracao": 3.989132951167249e-05, "plano_troca": 0.0001392344210248558, "vas_consulta": 0.9956578911776858, "recarga_realizar": 1.662918018789668e-05, "fidelidade_resgate": 6.57696834824022e-05, "seguranca_perda_roubo": 3.307107372810563e-05, "plano_consulta": 0.00022955875155729688, "marketplace_compra": 0.00017878053547371693, "sem_correspondencia": 0.0008012387718217437}, "confidence": 0.9956578911776858, "input_tokens": 536, "latency_ms": 189.0631469999562} +{"id": "g0138-vas_consulta-longo_contexto-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 162, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9652954855902456, "plano_consulta": 0.0011302448121193393, "marketplace_compra": 0.00019640709806638504, "vas_cancelamento": 0.02914939789420177, "fidelidade_resgate": 0.00011912692676244842, "reclamacao_atendimento": 2.0701155834643028e-05, "vas_contratacao": 0.00014369450258142305, "sem_correspondencia": 0.003944942020188517}, "confidence": 0.9652954855902456, "input_tokens": 342, "latency_ms": 117.89143900000454} +{"id": "g0138-vas_consulta-longo_contexto-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 144, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9925316855599693, "plano_consulta": 0.0019160368977263029, "atendimento_humano": 0.00029383377492447676, "vas_cancelamento": 0.0007048705831994162, "vas_contratacao": 0.00029383377492447676, "troca_numero": 9.539386002244937e-05, "recarga_nao_creditada": 0.00010809540491651187, "sem_correspondencia": 0.00405625014431708}, "confidence": 0.9925316855599693, "input_tokens": 311, "latency_ms": 108.25353400002768} +{"id": "g0141-beneficios_consulta-informal_abreviado-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.022953654850832738, "vas_contratacao": 0.0004204108534244941, "beneficios_consulta": 0.9760142401133978, "sem_correspondencia": 0.0006116941823449499}, "confidence": 0.9760142401133978, "input_tokens": 219, "latency_ms": 77.81880099997807} +{"id": "g0141-beneficios_consulta-informal_abreviado-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.006676028941409222, "vas_contratacao": 0.001023802196965594, "beneficios_consulta": 0.990810545454773, "sem_correspondencia": 0.0014896234068521922}, "confidence": 0.990810545454773, "input_tokens": 219, "latency_ms": 77.86734100000103} +{"id": "g0141-beneficios_consulta-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.005694364744583873, "bonus_nao_recebido": 0.001121286901079713, "plano_nova_linha": 0.0006001816284515589, "internet_pacote_adicional": 0.00046742192222314505, "desconto_retencao": 0.0006800948838390127, "plano_consulta": 0.9576449031729231, "fidelidade_pontos": 0.00041249839856206315, "vas_contratacao": 0.000171954915538732, "fidelidade_resgate": 0.000171954915538732, "conta_debito_automatico_digital": 0.0001948504465399509, "parceiros_ofertas": 7.168147338512314e-05, "sem_correspondencia": 0.03276880659733504}, "confidence": 0.9576449031729231, "input_tokens": 422, "latency_ms": 146.68701400000828} +{"id": "g0141-beneficios_consulta-informal_abreviado-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.018675649280614392, "plano_consulta": 0.07386362575518642, "fidelidade_resgate": 0.0010536080351387608, "desconto_retencao": 0.00038760073518058865, "bonus_nao_recebido": 0.001737105978513843, "vas_contratacao": 0.001193894315156265, "beneficios_consulta": 0.89984317467822, "sem_correspondencia": 0.003245341221989832}, "confidence": 0.89984317467822, "input_tokens": 323, "latency_ms": 115.57458400000087} +{"id": "g0141-beneficios_consulta-informal_abreviado-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.003161546580404451, "bonus_nao_recebido": 0.002462214952535709, "fidelidade_pontos": 0.0001574041357467829, "vas_contratacao": 5.439741373145895e-05, "plano_consulta": 0.0006225454333835317, "beneficios_consulta": 0.9933284076212531, "fidelidade_resgate": 3.512161001720485e-05, "sem_correspondencia": 0.00017836225292778776}, "confidence": 0.9933284076212531, "input_tokens": 324, "latency_ms": 115.7773169999814} +{"id": "g0141-beneficios_consulta-informal_abreviado-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.43116980922802844, "fidelidade_resgate": 0.0025638294032184644, "cancelamento_linha": 0.000648237590022081, "marketplace_pedido": 0.0003062057557558736, "recarga_saldo": 0.0003062057557558736, "fidelidade_pontos": 7.273024191887888e-05, "conta_vencimento": 8.241416112155365e-05, "vas_contratacao": 0.004789863918108764, "plano_consulta": 0.5536329939571932, "desconto_retencao": 0.00023847328236364568, "bonus_nao_recebido": 3.892969318603086e-05, "sem_correspondencia": 0.006150307013327183}, "confidence": 0.5536329939571932, "input_tokens": 416, "latency_ms": 145.89928999998847} +{"id": "g0141-beneficios_consulta-informal_abreviado-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"portabilidade": 0.01523298356777049, "internet_consumo": 0.0009738120592844891, "suporte_chip_esim": 0.000669290587903588, "vas_contratacao": 0.09933153050839225, "internet_pacote_adicional": 0.0002462182474592781, "conta_explicacao": 0.00021728684074262032, "beneficios_consulta": 0.8316927222855541, "desconto_retencao": 0.00019175496392775468, "fidelidade_resgate": 0.00014029092853764489, "vas_consulta": 0.0002462182474592781, "marketplace_compra": 7.509232281731536e-05, "fidelidade_pontos": 0.0005212440339616353, "plano_consulta": 0.013443060815679498, "conta_debito_automatico_digital": 0.0004059452618206195, "bonus_nao_recebido": 0.004364322862658699, "sem_correspondencia": 0.03224822646603073}, "confidence": 0.8316927222855541, "input_tokens": 528, "latency_ms": 185.005799999999} +{"id": "g0141-beneficios_consulta-informal_abreviado-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.05212327879030659, "beneficios_consulta": 0.43642287005631525, "vas_contratacao": 0.49453190008729814, "sem_correspondencia": 0.016921951066080174}, "confidence": 0.49453190008729814, "input_tokens": 217, "latency_ms": 76.75531499995714} +{"id": "g0141-beneficios_consulta-informal_abreviado-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9166134512451534, "vas_contratacao": 0.02155668219458291, "plano_consulta": 0.0402731843656807, "sem_correspondencia": 0.02155668219458291}, "confidence": 0.9166134512451534, "input_tokens": 219, "latency_ms": 77.05548500001669} +{"id": "g0141-beneficios_consulta-informal_abreviado-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9989640227777531, "plano_consulta": 0.000803899325056134, "vas_contratacao": 0.0001232819543406438, "sem_correspondencia": 0.00010879594285019368}, "confidence": 0.9989640227777531, "input_tokens": 218, "latency_ms": 77.31094400003258} +{"id": "g0141-beneficios_consulta-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.04470448138080462, "vas_contratacao": 0.7924058926047469, "desconto_retencao": 0.006855654259973014, "sem_correspondencia": 0.15603397175447542}, "confidence": 0.7924058926047469, "input_tokens": 216, "latency_ms": 77.19498000000158} +{"id": "g0141-beneficios_consulta-informal_abreviado-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.31582799585088994, "recarga_saldo": 0.0004748281872017861, "conta_segunda_via": 0.0002242929539327729, "suporte_sem_sinal": 7.751357074733966e-05, "bonus_nao_recebido": 0.00015415414254635223, "vas_contratacao": 6.036762959668887e-05, "fidelidade_resgate": 1.7295615454530543e-05, "roaming_duvida": 1.841108681492186e-05, "desconto_retencao": 8.251276655148056e-05, "negociacao_religacao": 1.959849989713998e-05, "vas_consulta": 5.327424613545207e-05, "portabilidade": 0.00019793783711722143, "plano_consulta": 0.6686078724630818, "troca_numero": 5.327424613545207e-05, "fidelidade_pontos": 0.0002541572137827106, "sem_correspondencia": 0.013876513690114346}, "confidence": 0.6686078724630818, "input_tokens": 516, "latency_ms": 183.25931199996148} +{"id": "g0142-beneficios_consulta-erros_digitacao-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9111393962949341, "vas_contratacao": 0.0015522351122636562, "plano_consulta": 0.0847491655460856, "sem_correspondencia": 0.002559203046716691}, "confidence": 0.9111393962949341, "input_tokens": 214, "latency_ms": 76.5302160000374} +{"id": "g0142-beneficios_consulta-erros_digitacao-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.0040634582098209365, "desconto_retencao": 0.00013904389377816348, "vas_contratacao": 0.0007061231571666703, "fidelidade_resgate": 5.115138994141216e-05, "beneficios_consulta": 0.9942954410359948, "bonus_nao_recebido": 7.92248225585084e-05, "fidelidade_pontos": 4.2405991696830725e-05, "sem_correspondencia": 0.0006231514990428421}, "confidence": 0.9942954410359948, "input_tokens": 317, "latency_ms": 109.07138999999688} +{"id": "g0142-beneficios_consulta-erros_digitacao-02-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.009617815212547178, "fidelidade_resgate": 0.0002904328536582949, "beneficios_consulta": 0.9810438226767869, "marketplace_pedido": 8.321040573889509e-05, "internet_pacote_adicional": 9.428974254209193e-05, "fidelidade_pontos": 3.06113975628737e-05, "desconto_retencao": 4.184081962129086e-05, "vas_contratacao": 3.930581251106302e-05, "roaming_cobranca": 6.898384929314952e-05, "bonus_nao_recebido": 6.480432914914082e-05, "plano_troca": 0.00013719076588530435, "sem_correspondencia": 0.008487692134703887}, "confidence": 0.9810438226767869, "input_tokens": 424, "latency_ms": 147.22011899999643} +{"id": "g0142-beneficios_consulta-erros_digitacao-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8118596606268087, "plano_consulta": 0.1598646458047334, "vas_contratacao": 0.0037596561113966316, "sem_correspondencia": 0.024516037457061116}, "confidence": 0.8118596606268087, "input_tokens": 212, "latency_ms": 76.87154999996437} +{"id": "g0142-beneficios_consulta-erros_digitacao-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.008573535236760754, "vas_contratacao": 0.00020163022278567828, "beneficios_consulta": 0.9909659362096243, "sem_correspondencia": 0.0002588983308292227}, "confidence": 0.9909659362096243, "input_tokens": 208, "latency_ms": 76.51531999999861} +{"id": "g0142-beneficios_consulta-erros_digitacao-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.005216848412990315, "plano_consulta": 0.0002943144478373211, "beneficios_consulta": 0.9941553351778902, "sem_correspondencia": 0.00033350196128207753}, "confidence": 0.9941553351778902, "input_tokens": 213, "latency_ms": 77.03901799999358} +{"id": "g0142-beneficios_consulta-erros_digitacao-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.01826637239265637, "roaming_duvida": 0.004075778597304272, "parceiros_ofertas": 0.0011677301190677713, "reclamacao_atendimento": 0.00029524841131412373, "marketplace_compra": 0.0006250408916568657, "recarga_realizar": 0.0001790772136934624, "suporte_sem_sinal": 0.00014846022455449427, "vas_consulta": 0.2857341391978211, "internet_problema_conexao": 0.000909429131146045, "plano_consulta": 0.25215949280475275, "vas_contratacao": 0.020698511619881146, "sem_correspondencia": 0.4157407193961517}, "confidence": 0.4157407193961517, "input_tokens": 413, "latency_ms": 146.56104099998402} +{"id": "g0142-beneficios_consulta-erros_digitacao-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.006884818793291066, "bonus_nao_recebido": 0.001536210719939955, "fidelidade_pontos": 0.004175853684696767, "vas_contratacao": 0.00030249782633001753, "roaming_cobranca": 0.0004401317402508431, "plano_consulta": 0.5469289002854357, "fidelidade_resgate": 0.0002079035128941945, "seguranca_perda_roubo": 0.0001260998548322898, "conta_explicacao": 0.010017352235440544, "desconto_retencao": 0.0011964021116519234, "beneficios_consulta": 0.00223517340855708, "sem_correspondencia": 0.4259486558266797}, "confidence": 0.5469289002854357, "input_tokens": 419, "latency_ms": 145.4720949999455} +{"id": "g0142-beneficios_consulta-erros_digitacao-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.008526260576470709, "seguranca_perda_roubo": 0.0004244975182429702, "desconto_retencao": 0.000545065602744842, "vas_contratacao": 0.000374617745004269, "recarga_nao_creditada": 0.0003305989996194932, "negociacao_religacao": 0.00012162057523185702, "beneficios_consulta": 0.9855017284237334, "bonus_nao_recebido": 6.50988028359051e-05, "fidelidade_resgate": 3.0750497083163485e-05, "troca_numero": 1.3645450364309889e-05, "cancelamento_linha": 7.774943253302091e-06, "fidelidade_pontos": 3.948441983056418e-05, "vas_consulta": 6.929731490100722e-05, "plano_consulta": 0.00013781416668507635, "conta_vencimento": 0.0002574707597862844, "sem_correspondencia": 0.0035542742042128225}, "confidence": 0.9855017284237334, "input_tokens": 497, "latency_ms": 162.9843719999826} +{"id": "g0142-beneficios_consulta-erros_digitacao-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_cancelamento": 0.013301774947534407, "recarga_realizar": 0.001588670465199923, "atendimento_humano": 0.001237257802340113, "vas_contratacao": 0.0009635773453236854, "beneficios_consulta": 0.6409154090331471, "plano_consulta": 0.20807476891059717, "cancelamento_linha": 0.0008503540226488395, "desconto_retencao": 0.0007504347910879518, "roaming_cobranca": 0.0004551617089098876, "fidelidade_resgate": 0.0001225051120344319, "bonus_nao_recebido": 0.00024363050651825128, "suporte_sem_sinal": 0.000584439202943323, "portabilidade": 0.000584439202943323, "roaming_duvida": 0.0003128277626499431, "fidelidade_pontos": 0.0038110223292233112, "sem_correspondencia": 0.12620372685689826}, "confidence": 0.6409154090331471, "input_tokens": 509, "latency_ms": 165.70681899997908} +{"id": "g0142-beneficios_consulta-erros_digitacao-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.0006253197584943855, "bonus_nao_recebido": 0.00029538013868083676, "marketplace_pedido": 5.132937151550836e-05, "vas_contratacao": 3.527812672968761e-05, "fidelidade_resgate": 4.529801137405009e-05, "roaming_cobranca": 7.871614066931799e-06, "desconto_retencao": 1.0759220764959756e-05, "plano_consulta": 0.0006253197584943855, "fidelidade_pontos": 2.5810028875399737e-05, "suporte_chip_esim": 1.2978097546892801e-05, "conta_debito_automatico_digital": 5.082296022923583e-06, "conta_contestacao": 5.8163797929690724e-05, "cancelamento_linha": 0.00015810559498644213, "beneficios_consulta": 0.9977550981032799, "reclamacao_atendimento": 5.8163797929690724e-05, "sem_correspondencia": 0.0002300422833083758}, "confidence": 0.9977550981032799, "input_tokens": 522, "latency_ms": 183.7480070000197} +{"id": "g0142-beneficios_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.00313198652867169, "fidelidade_resgate": 0.00033010895146020144, "troca_numero": 0.0002570891098960853, "fidelidade_pontos": 0.000616724714077711, "negociacao_divida": 0.00042386828395103856, "vas_contratacao": 7.3657263205745e-05, "plano_consulta": 0.9840409154492576, "atendimento_humano": 3.070491550393834e-05, "bonus_nao_recebido": 4.7556703449500646e-05, "desconto_retencao": 9.457779807983537e-05, "roaming_pacote": 2.1103159232039525e-05, "sem_correspondencia": 0.010931707123214594}, "confidence": 0.9840409154492576, "input_tokens": 403, "latency_ms": 143.7600360000033} +{"id": "g0145-beneficios_consulta-longo_contexto-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 219, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0009109107610043286, "beneficios_consulta": 0.9989349448866477, "plano_consulta": 0.00010879277601284339, "sem_correspondencia": 4.535157633514548e-05}, "confidence": 0.9989349448866477, "input_tokens": 243, "latency_ms": 79.86076700001377} +{"id": "g0145-beneficios_consulta-longo_contexto-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 199, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.01096124134929368, "beneficios_consulta": 0.9866995017560782, "bonus_nao_recebido": 0.000618390921096325, "vas_contratacao": 0.0003310008078091931, "fidelidade_pontos": 0.00037507305333285703, "desconto_retencao": 5.751931565828638e-05, "fidelidade_resgate": 5.751931565828638e-05, "sem_correspondencia": 0.0008997534810729945}, "confidence": 0.9866995017560782, "input_tokens": 345, "latency_ms": 119.49842699999635} +{"id": "g0145-beneficios_consulta-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_pontos": 0.021033807759838992, "fidelidade_resgate": 0.0028466163307222718, "desconto_retencao": 0.0009241610153915577, "plano_consulta": 0.6965440503793178, "vas_contratacao": 0.0942669863448624, "bonus_nao_recebido": 0.02700794377335711, "roaming_cobranca": 0.001956448884936714, "sem_correspondencia": 0.15541998551157313}, "confidence": 0.6965440503793178, "input_tokens": 347, "latency_ms": 119.59529100005284} +{"id": "g0145-beneficios_consulta-longo_contexto-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 181, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.002469647379849093, "beneficios_consulta": 0.9963268628050139, "plano_consulta": 0.0009085324979894009, "sem_correspondencia": 0.00029495731714750394}, "confidence": 0.9963268628050139, "input_tokens": 239, "latency_ms": 80.09653699997443} +{"id": "g0145-beneficios_consulta-longo_contexto-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 224, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"cadastro_atualizacao": 0.003301686800337319, "vas_contratacao": 0.0012146226950312203, "negociacao_religacao": 0.00034799522850169644, "marketplace_pedido": 0.00015442194656867855, "beneficios_consulta": 0.8078961229058098, "desconto_retencao": 0.00021106977551998255, "conta_explicacao": 0.00034799522850169644, "conta_segunda_via": 4.424262843241438e-05, "internet_pacote_adicional": 5.6808659408291786e-05, "internet_problema_conexao": 1.7325662233104397e-05, "conta_debito_automatico_digital": 1.7325662233104397e-05, "bonus_nao_recebido": 9.36616451264096e-05, "fidelidade_pontos": 0.00034799522850169644, "plano_consulta": 0.18026599128726892, "fidelidade_resgate": 0.00023917338961963053, "sem_correspondencia": 0.005443561256905986}, "confidence": 0.8078961229058098, "input_tokens": 552, "latency_ms": 190.97035199996526} +{"id": "g0145-beneficios_consulta-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.16854635542341553, "vas_contratacao": 0.4043216879134289, "desconto_retencao": 0.022810268749726734, "sem_correspondencia": 0.4043216879134289}, "confidence": 0.4043216879134289, "input_tokens": 234, "latency_ms": 79.01798300002838} +{"id": "g0145-beneficios_consulta-longo_contexto-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 185, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.014030560859360998, "fidelidade_pontos": 0.00025697868610646395, "desconto_retencao": 0.0001375507786242791, "beneficios_consulta": 0.983618254500802, "vas_contratacao": 0.001478810234744694, "bonus_nao_recebido": 6.916487506677783e-05, "fidelidade_resgate": 3.4778283269990883e-05, "sem_correspondencia": 0.00037390178202477073}, "confidence": 0.983618254500802, "input_tokens": 343, "latency_ms": 117.60269299998072} +{"id": "g0145-beneficios_consulta-longo_contexto-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.5483912297408221, "plano_consulta": 0.22860347560374, "desconto_retencao": 0.02126343551506425, "sem_correspondencia": 0.20174185914037368}, "confidence": 0.5483912297408221, "input_tokens": 236, "latency_ms": 78.634878999992} +{"id": "g0145-beneficios_consulta-longo_contexto-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 188, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.01097564057191347, "beneficios_consulta": 0.9879956784692692, "vas_contratacao": 0.0004822359912825396, "sem_correspondencia": 0.0005464449675349573}, "confidence": 0.9879956784692692, "input_tokens": 235, "latency_ms": 78.70744500002047} +{"id": "g0145-beneficios_consulta-longo_contexto-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 186, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.008424864062267303, "bonus_nao_recebido": 0.000691554954957746, "beneficios_consulta": 0.6692698493561272, "vas_contratacao": 0.0002882829952423659, "atendimento_humano": 0.00013617524467649073, "conta_vencimento": 6.432463089649815e-05, "marketplace_compra": 7.288935599446145e-05, "plano_consulta": 0.316140691593852, "fidelidade_pontos": 0.00032666743010435816, "desconto_retencao": 5.676628752605697e-05, "fidelidade_resgate": 1.8429315308107907e-05, "sem_correspondencia": 0.004509504773047499}, "confidence": 0.6692698493561272, "input_tokens": 442, "latency_ms": 148.62322100003666} +{"id": "g0145-beneficios_consulta-longo_contexto-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.01577022012491937, "plano_consulta": 0.001142390914225822, "fidelidade_pontos": 0.00037088002899117396, "parceiros_ofertas": 0.0006114777926756287, "internet_problema_conexao": 0.00047621938376655375, "fidelidade_resgate": 6.860590696044896e-05, "beneficios_consulta": 0.9756689705248244, "internet_pacote_adicional": 5.3430334064121596e-05, "bonus_nao_recebido": 4.1611586008904656e-05, "vas_contratacao": 6.860590696044896e-05, "conta_debito_automatico_digital": 1.2690816711454119e-05, "desconto_retencao": 3.90904674611515e-05, "atendimento_humano": 0.0001985177741269803, "seguranca_fraude": 6.860590696044896e-05, "recarga_nao_creditada": 0.00028884165700387163, "sem_correspondencia": 0.005119840874339377}, "confidence": 0.9756689705248244, "input_tokens": 529, "latency_ms": 186.7635899999982} +{"id": "g0145-beneficios_consulta-longo_contexto-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["vas_contratacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 197, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.022742348179648823, "beneficios_consulta": 0.9670292518208262, "plano_consulta": 0.004478233878131703, "sem_correspondencia": 0.00575016612139322}, "confidence": 0.9670292518208262, "input_tokens": 238, "latency_ms": 79.41906900003914} +{"id": "g0149-desconto_retencao-erros_digitacao-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.0014975310378104372, "fidelidade_resgate": 0.0001229248331779155, "vas_contratacao": 8.448491994035009e-05, "plano_troca": 3.748995596594575e-05, "suporte_configuracao": 0.00017885457691724167, "internet_problema_conexao": 2.0066927385446157e-05, "conta_segunda_via": 2.1361133009314487e-05, "fidelidade_pontos": 9.478945313167466e-06, "bonus_nao_recebido": 2.1361133009314487e-05, "negociacao_religacao": 8.365139878639056e-06, "beneficios_consulta": 1.37917840502941e-05, "vas_consulta": 0.00020266878715769407, "desconto_retencao": 0.9960702400238522, "conta_contestacao": 7.45576801624665e-05, "cancelamento_linha": 0.0001392920845590526, "sem_correspondencia": 0.0014975310378104372}, "confidence": 0.9960702400238522, "input_tokens": 530, "latency_ms": 186.178912999992} +{"id": "g0149-desconto_retencao-erros_digitacao-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.0019256493082426796, "plano_troca": 5.131681585104477e-05, "desconto_retencao": 0.9975110374834293, "fidelidade_resgate": 2.424034740120348e-05, "cancelamento_linha": 7.466552648881338e-05, "negociacao_divida": 1.3811733614716606e-05, "fidelidade_pontos": 2.009595383040628e-05, "sem_correspondencia": 0.00037918283114186344}, "confidence": 0.9975110374834293, "input_tokens": 322, "latency_ms": 117.86891000002697} +{"id": "g0149-desconto_retencao-erros_digitacao-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.004549464448181681, "negociacao_divida": 0.0014769948582612753, "plano_troca": 0.00029083753180820897, "desconto_retencao": 0.9824107720220306, "cancelamento_linha": 0.0013034433875489494, "beneficios_consulta": 0.00019988951748181033, "fidelidade_resgate": 0.00013738192230794888, "sem_correspondencia": 0.009631216312379391}, "confidence": 0.9824107720220306, "input_tokens": 323, "latency_ms": 116.20863500002088} +{"id": "g0149-desconto_retencao-erros_digitacao-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.001700218956346749, "plano_troca": 6.592464317282235e-05, "desconto_retencao": 0.998003756786459, "sem_correspondencia": 0.0002300996140214453}, "confidence": 0.998003756786459, "input_tokens": 219, "latency_ms": 77.9719880000016} +{"id": "g0149-desconto_retencao-erros_digitacao-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.006551555225096833, "marketplace_pedido": 0.00047459306870249523, "desconto_retencao": 0.9723370079916134, "plano_troca": 0.00019783982514474325, "recarga_realizar": 0.0002540313639189089, "seguranca_fraude": 4.6991077318081636e-05, "internet_problema_conexao": 5.0021741423678604e-05, "conta_pagamento_confirmacao": 4.6991077318081636e-05, "fidelidade_pontos": 5.3247866570927836e-05, "bonus_nao_recebido": 2.8501529126343418e-05, "suporte_configuracao": 2.2197013202328707e-05, "cancelamento_linha": 0.00017459303289811388, "conta_vencimento": 0.00022418189181777723, "beneficios_consulta": 7.278120431570402e-05, "fidelidade_resgate": 0.001656492575005958, "sem_correspondencia": 0.01780897351652663}, "confidence": 0.9723370079916134, "input_tokens": 533, "latency_ms": 189.04025900002353} +{"id": "g0149-desconto_retencao-erros_digitacao-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.002424247680813455, "desconto_retencao": 0.9780113169981333, "fidelidade_resgate": 0.0002555138257036361, "parceiros_ofertas": 0.00013676669535248056, "cancelamento_linha": 0.0008918308820788189, "internet_consumo": 4.726530517432956e-05, "recarga_nao_creditada": 3.248493750510017e-05, "beneficios_consulta": 2.2326549269450103e-05, "fidelidade_pontos": 3.458003597247208e-05, "bonus_nao_recebido": 0.00013676669535248056, "plano_troca": 9.399828341143098e-05, "sem_correspondencia": 0.017912902111233142}, "confidence": 0.9780113169981333, "input_tokens": 415, "latency_ms": 144.92610199999945} +{"id": "g0149-desconto_retencao-erros_digitacao-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9963561989177702, "plano_troca": 0.0016974121441469205, "cancelamento_linha": 0.0006244430310263888, "sem_correspondencia": 0.0013219459070565342}, "confidence": 0.9963561989177702, "input_tokens": 216, "latency_ms": 76.57104100002243} +{"id": "g0149-desconto_retencao-erros_digitacao-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 90, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9656846845698708, "plano_troca": 0.004472007296460758, "cancelamento_linha": 0.012156176170705541, "sem_correspondencia": 0.017687131962962923}, "confidence": 0.9656846845698708, "input_tokens": 218, "latency_ms": 77.37420500001235} +{"id": "g0149-desconto_retencao-erros_digitacao-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0024715890008377667, "desconto_retencao": 0.9971101686178948, "cancelamento_linha": 0.00012305317056197042, "sem_correspondencia": 0.0002951892107054302}, "confidence": 0.9971101686178948, "input_tokens": 222, "latency_ms": 77.81221099997992} +{"id": "g0149-desconto_retencao-erros_digitacao-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.001675300726447475, "desconto_retencao": 0.9833771188707292, "fidelidade_resgate": 0.00020008613849901362, "cancelamento_linha": 0.0002569156873596371, "vas_consulta": 0.00022672729832027205, "plano_troca": 6.495845854790926e-05, "fidelidade_pontos": 2.7078714225484125e-05, "conta_debito_automatico_digital": 1.9811210539143943e-05, "negociacao_divida": 3.266316421420517e-05, "suporte_configuracao": 7.360757681716895e-05, "bonus_nao_recebido": 1.8610909970619824e-05, "sem_correspondencia": 0.014027121244329846}, "confidence": 0.9833771188707292, "input_tokens": 429, "latency_ms": 147.0362439999917} +{"id": "g0149-desconto_retencao-erros_digitacao-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.0014930254583351674, "beneficios_consulta": 0.00015736372555964873, "roaming_pacote": 0.0001225549926928881, "cancelamento_linha": 4.799322471586896e-05, "portabilidade": 0.0024615828308539984, "fidelidade_pontos": 3.7377160990840645e-05, "plano_troca": 4.508546222462986e-05, "marketplace_compra": 2.568892202064893e-05, "negociacao_divida": 0.00010815440144775146, "cadastro_atualizacao": 3.298522880182264e-05, "desconto_retencao": 0.99307339153386, "conta_explicacao": 4.508546222462986e-05, "fidelidade_resgate": 4.508546222462986e-05, "conta_segunda_via": 2.4132508915794352e-05, "conta_debito_automatico_digital": 0.00010815440144775146, "sem_correspondencia": 0.0021723392236840736}, "confidence": 0.99307339153386, "input_tokens": 526, "latency_ms": 186.99955699997872} +{"id": "g0149-desconto_retencao-erros_digitacao-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.012321868084066882, "fidelidade_pontos": 0.0011461122659606577, "beneficios_consulta": 0.0005413851001260289, "desconto_retencao": 0.9788472235824028, "plano_troca": 0.0006951522287778588, "fidelidade_resgate": 0.0003720881750137967, "cancelamento_linha": 0.0002557322134518814, "sem_correspondencia": 0.005820438350200204}, "confidence": 0.9788472235824028, "input_tokens": 322, "latency_ms": 117.15634099999761} +{"id": "g0151-desconto_retencao-emocional-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.00037959199510365673, "conta_explicacao": 0.00012323547779988076, "bonus_nao_recebido": 5.821231782372152e-05, "negociacao_divida": 4.533579870551582e-05, "fidelidade_pontos": 7.474609564996327e-05, "beneficios_consulta": 1.566763279331744e-05, "conta_debito_automatico_digital": 2.749755189745566e-05, "cancelamento_linha": 0.0002302341832118556, "plano_troca": 7.474609564996327e-05, "desconto_retencao": 0.9985874194672867, "cadastro_atualizacao": 3.7213889743556184e-06, "sem_correspondencia": 0.00037959199510365673}, "confidence": 0.9985874194672867, "input_tokens": 437, "latency_ms": 149.01027799999156} +{"id": "g0151-desconto_retencao-emocional-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0019114757664954792, "bonus_nao_recebido": 0.0002282932245624581, "plano_troca": 0.00017779494205913846, "beneficios_consulta": 0.00012219655750050798, "cancelamento_linha": 0.0031514907546489274, "negociacao_divida": 0.00012219655750050798, "desconto_retencao": 0.9901689610874073, "roaming_pacote": 1.9948039649280013e-05, "marketplace_compra": 1.8739449024054793e-05, "fidelidade_pontos": 2.7265737444675157e-05, "conta_pagamento_confirmacao": 5.043654282021015e-06, "sem_correspondencia": 0.0040465942294256535}, "confidence": 0.9901689610874073, "input_tokens": 425, "latency_ms": 147.03945799999474} +{"id": "g0151-desconto_retencao-emocional-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.0005522666923541484, "parceiros_ofertas": 9.596956096671416e-05, "beneficios_consulta": 5.820848112547294e-05, "desconto_retencao": 0.9985216038676583, "bonus_nao_recebido": 8.469284029552874e-05, "fidelidade_resgate": 1.298806771552363e-05, "roaming_duvida": 8.38572678167351e-06, "fidelidade_pontos": 5.7634201119145275e-06, "plano_troca": 4.258623452864161e-05, "conta_contestacao": 2.141370350787743e-05, "cancelamento_linha": 0.00010874775955093463, "sem_correspondencia": 0.00048737364540317566}, "confidence": 0.9985216038676583, "input_tokens": 436, "latency_ms": 148.80879700001515} +{"id": "g0151-desconto_retencao-emocional-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.004015928179806782, "bonus_nao_recebido": 0.00029091286161220703, "fidelidade_pontos": 0.00019994129084847164, "cancelamento_linha": 0.00025672969929479376, "desconto_retencao": 0.982665226151255, "beneficios_consulta": 6.491143340076976e-05, "reclamacao_atendimento": 4.7490219173332215e-05, "negociacao_divida": 1.85974370403913e-05, "recarga_realizar": 3.066199002899957e-05, "internet_pacote_adicional": 2.1073657013327098e-05, "fidelidade_resgate": 1.85974370403913e-05, "sem_correspondencia": 0.01236992964348557}, "confidence": 0.982665226151255, "input_tokens": 420, "latency_ms": 145.11621499997318} +{"id": "g0151-desconto_retencao-emocional-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.004035853101847058, "plano_troca": 0.0005461933226398336, "beneficios_consulta": 0.00022768725161055622, "cancelamento_linha": 0.0010204234669983427, "negociacao_divida": 0.005872131613847708, "fidelidade_resgate": 0.00013809929892750702, "desconto_retencao": 0.9875406938255042, "sem_correspondencia": 0.0006189181186247574}, "confidence": 0.9875406938255042, "input_tokens": 325, "latency_ms": 116.5705809999622} +{"id": "g0151-desconto_retencao-emocional-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"vas_cancelamento": 0.02512543242311555, "beneficios_consulta": 0.002062421085876302, "bonus_nao_recebido": 0.00027911834181023167, "desconto_retencao": 0.9428248959426739, "fidelidade_resgate": 0.00021737758317140045, "conta_vencimento": 6.629641717133227e-05, "negociacao_divida": 4.5564816744110385e-05, "marketplace_pedido": 6.629641717133227e-05, "fidelidade_pontos": 9.061645835366293e-05, "cancelamento_linha": 0.011868413899834411, "plano_troca": 8.512628468332428e-05, "sem_correspondencia": 0.017268440329394393}, "confidence": 0.9428248959426739, "input_tokens": 422, "latency_ms": 146.29155300002594} +{"id": "g0151-desconto_retencao-emocional-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.002462848173526367, "cancelamento_linha": 0.0007056178156536619, "roaming_cobranca": 8.427403018539581e-05, "plano_troca": 5.441140340534051e-05, "fidelidade_pontos": 0.0002290805648639705, "desconto_retencao": 0.9935838672015285, "suporte_sem_sinal": 2.912432551446561e-05, "beneficios_consulta": 1.37573572441753e-05, "negociacao_religacao": 2.4144913898856356e-05, "fidelidade_resgate": 1.37573572441753e-05, "bonus_nao_recebido": 8.34425896521202e-06, "sem_correspondencia": 0.0027907725979698615}, "confidence": 0.9935838672015285, "input_tokens": 434, "latency_ms": 147.16790399995716} +{"id": "g0151-desconto_retencao-emocional-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.001030823554458171, "roaming_pacote": 0.00023000782479102534, "vas_cancelamento": 9.588152638424732e-05, "conta_pagamento_confirmacao": 3.754774522643121e-05, "suporte_configuracao": 0.00017913027405980103, "fidelidade_pontos": 2.7470517239363736e-05, "fidelidade_resgate": 7.014842322997513e-05, "desconto_retencao": 0.9976056422690521, "beneficios_consulta": 2.1394060337393002e-05, "troca_numero": 7.870434961308257e-06, "roaming_cobranca": 4.773660109307671e-06, "negociacao_divida": 3.11281741147306e-05, "plano_troca": 2.924221338491023e-05, "cancelamento_linha": 2.0097859747566662e-05, "seguranca_fraude": 0.00017913027405980103, "sem_correspondencia": 0.00042971118884361196}, "confidence": 0.9976056422690521, "input_tokens": 519, "latency_ms": 185.0236870000117} +{"id": "g0151-desconto_retencao-emocional-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.006688973383959603, "plano_troca": 0.0002019894939771114, "desconto_retencao": 0.9927316710664968, "sem_correspondencia": 0.00037736605556651864}, "confidence": 0.9927316710664968, "input_tokens": 215, "latency_ms": 78.98093500000414} +{"id": "g0151-desconto_retencao-emocional-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9993889507765513, "plano_troca": 0.00023041898416439083, "cancelamento_linha": 8.476640712968751e-05, "sem_correspondencia": 0.00029586383215444805}, "confidence": 0.9993889507765513, "input_tokens": 225, "latency_ms": 79.19946600003414} +{"id": "g0151-desconto_retencao-emocional-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9925780910427712, "plano_troca": 0.004056439792918783, "cancelamento_linha": 0.0009051140606264317, "sem_correspondencia": 0.002460355103683608}, "confidence": 0.9925780910427712, "input_tokens": 212, "latency_ms": 77.8700970000159} +{"id": "g0151-desconto_retencao-emocional-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0010310457790788704, "plano_troca": 0.00015811599126624364, "fidelidade_pontos": 5.816762250729436e-05, "cancelamento_linha": 7.468870572766389e-05, "beneficios_consulta": 0.0007086267099035929, "negociacao_divida": 3.9977983322023864e-05, "desconto_retencao": 0.9978207057825916, "sem_correspondencia": 0.00010867142560269624}, "confidence": 0.9978207057825916, "input_tokens": 320, "latency_ms": 109.65160500001048} +{"id": "g0152-desconto_retencao-longo_contexto-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 286, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.0035932226324569758, "plano_troca": 6.581216818290879e-05, "desconto_retencao": 0.996301048101575, "sem_correspondencia": 3.991709778509846e-05}, "confidence": 0.996301048101575, "input_tokens": 252, "latency_ms": 80.68279900004427} +{"id": "g0152-desconto_retencao-longo_contexto-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 212, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"parceiros_ofertas": 0.0009088666624987792, "roaming_cobranca": 0.0003788719925477064, "negociacao_divida": 0.00010854864326089607, "desconto_retencao": 0.9966933186863681, "bonus_nao_recebido": 0.0001393792168939611, "fidelidade_pontos": 3.9932814222736695e-05, "plano_nova_linha": 0.00017896645704987946, "plano_troca": 0.0009088666624987792, "fidelidade_resgate": 3.310546576153715e-05, "cancelamento_linha": 3.751340731574261e-05, "beneficios_consulta": 2.137449518564549e-05, "sem_correspondencia": 0.0005512554963962039}, "confidence": 0.9966933186863681, "input_tokens": 440, "latency_ms": 148.42622700001584} +{"id": "g0152-desconto_retencao-longo_contexto-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.999695752903073, "plano_troca": 0.00012337225701205388, "cancelamento_linha": 8.479242954462895e-05, "sem_correspondencia": 9.608241037027416e-05}, "confidence": 0.999695752903073, "input_tokens": 240, "latency_ms": 79.97811699999602} +{"id": "g0152-desconto_retencao-longo_contexto-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0015003929550850403, "desconto_retencao": 0.9979738203535197, "cancelamento_linha": 9.59169125881983e-05, "sem_correspondencia": 0.00042986977880709985}, "confidence": 0.9979738203535197, "input_tokens": 242, "latency_ms": 80.93067999999448} +{"id": "g0152-desconto_retencao-longo_contexto-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_pontos": 0.022640277124369064, "beneficios_consulta": 0.00832889249647948, "bonus_nao_recebido": 0.0016400561740774165, "atendimento_humano": 0.0021058738123110577, "troca_numero": 0.003934290236712516, "negociacao_divida": 0.006486547998375767, "cancelamento_linha": 0.006486547998375767, "fidelidade_resgate": 0.005724358517032921, "internet_consumo": 0.00347199894776761, "plano_troca": 0.5839004428569284, "internet_problema_conexao": 0.0011271930250583487, "sem_correspondencia": 0.3541535208125116}, "confidence": 0.5839004428569284, "input_tokens": 425, "latency_ms": 145.70272200001} +{"id": "g0152-desconto_retencao-longo_contexto-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 135, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0031517250279230508, "negociacao_divida": 0.0004833326871614707, "beneficios_consulta": 0.00015691514944191285, "desconto_retencao": 0.9902425675620913, "fidelidade_pontos": 0.0002283101952615152, "plano_troca": 0.00037641987524535977, "cancelamento_linha": 0.004046895042264079, "sem_correspondencia": 0.0013138344606113063}, "confidence": 0.9902425675620913, "input_tokens": 331, "latency_ms": 116.16212199999154} +{"id": "g0152-desconto_retencao-longo_contexto-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9997911685884255, "plano_troca": 0.00012338403224309002, "cancelamento_linha": 4.539044883106717e-05, "sem_correspondencia": 4.005693050034135e-05}, "confidence": 0.9997911685884255, "input_tokens": 222, "latency_ms": 77.54784700000528} +{"id": "g0152-desconto_retencao-longo_contexto-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 161, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.0011687539697281754, "plano_troca": 9.593716799681354e-05, "beneficios_consulta": 7.471594156157131e-05, "cancelamento_linha": 0.0003348536186765117, "desconto_retencao": 0.9981845690835727, "fidelidade_resgate": 2.7486458828268993e-05, "negociacao_divida": 1.77465916391928e-05, "sem_correspondencia": 9.593716799681354e-05}, "confidence": 0.9981845690835727, "input_tokens": 337, "latency_ms": 117.51713500001415} +{"id": "g0152-desconto_retencao-longo_contexto-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0019260978336712686, "negociacao_divida": 0.00010866300408232162, "fidelidade_pontos": 7.46829177069993e-05, "beneficios_consulta": 3.314034384148759e-05, "desconto_retencao": 0.9977433794076283, "fidelidade_resgate": 1.8882798726556845e-05, "cancelamento_linha": 2.9246250790701266e-05, "sem_correspondencia": 6.590744355240712e-05}, "confidence": 0.9977433794076283, "input_tokens": 322, "latency_ms": 116.32736799998611} +{"id": "g0152-desconto_retencao-longo_contexto-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 138, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.0004304629343682883, "desconto_retencao": 0.999350873941948, "negociacao_divida": 7.480324161442762e-05, "beneficios_consulta": 1.891322137467667e-05, "plano_troca": 5.8256823145595725e-05, "fidelidade_resgate": 9.510164948342398e-06, "fidelidade_pontos": 5.768206620094077e-06, "sem_correspondencia": 5.1411465980406794e-05}, "confidence": 0.999350873941948, "input_tokens": 326, "latency_ms": 116.88585100000637} +{"id": "g0152-desconto_retencao-longo_contexto-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.001169421789987103, "cancelamento_linha": 5.138080756442963e-05, "desconto_retencao": 0.9987549268275021, "sem_correspondencia": 2.4270574946259072e-05}, "confidence": 0.9987549268275021, "input_tokens": 232, "latency_ms": 79.33232300001691} +{"id": "g0152-desconto_retencao-longo_contexto-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 130, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0031710548583440664, "desconto_retencao": 0.9963158197452808, "cancelamento_linha": 0.00017889867326246982, "sem_correspondencia": 0.0003342267231125972}, "confidence": 0.9963158197452808, "input_tokens": 223, "latency_ms": 78.5446519999482} +{"id": "g0155-fidelidade_pontos-informal_abreviado-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"beneficios_consulta": 0.020116556798628022, "desconto_retencao": 0.008385828496053507, "conta_vencimento": 0.0008838598207928246, "bonus_nao_recebido": 0.00047309607028810606, "recarga_saldo": 0.06196335719335061, "negociacao_religacao": 0.0001852670830835047, "parceiros_ofertas": 0.0001535918065165729, "fidelidade_pontos": 0.3146758927783011, "fidelidade_resgate": 0.5878919645844364, "portabilidade": 0.00047309607028810606, "seguranca_perda_roubo": 4.400478932542034e-05, "plano_troca": 0.0034957334035424534, "negociacao_divida": 0.00013554429351324805, "suporte_configuracao": 5.3079908003719486e-05, "marketplace_pedido": 0.0001852670830835047, "sem_correspondencia": 0.0008838598207928246}, "confidence": 0.5878919645844364, "input_tokens": 538, "latency_ms": 188.62221800003454} +{"id": "g0155-fidelidade_pontos-informal_abreviado-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.988656137795919, "fidelidade_resgate": 0.00148638438594022, "desconto_retencao": 0.00048255835833841803, "bonus_nao_recebido": 0.00012200986027448764, "beneficios_consulta": 0.0003758168273516116, "recarga_saldo": 0.0040404116664065565, "conta_vencimento": 0.0002582948762280004, "sem_correspondencia": 0.004578386229541748}, "confidence": 0.988656137795919, "input_tokens": 322, "latency_ms": 116.99790699998402} +{"id": "g0155-fidelidade_pontos-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"fidelidade_resgate": 0.06748886847690522, "recarga_saldo": 0.9316550916231631, "beneficios_consulta": 0.0004013034811060362, "sem_correspondencia": 0.0004547364188256373}, "confidence": 0.9316550916231631, "input_tokens": 226, "latency_ms": 78.18556900002704} +{"id": "g0155-fidelidade_pontos-informal_abreviado-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0008037456724542157, "bonus_nao_recebido": 4.5344227982734374e-05, "reclamacao_atendimento": 2.7502664512527932e-05, "troca_numero": 5.764871658822251e-06, "plano_troca": 2.7502664512527932e-05, "desconto_retencao": 7.402241733870593e-06, "recarga_saldo": 6.597546241736891e-05, "beneficios_consulta": 5.415595741740813e-06, "internet_consumo": 1.077019817171026e-05, "cancelamento_linha": 2.427101624512917e-05, "fidelidade_pontos": 0.9987730866536162, "sem_correspondencia": 0.00020321873095313807}, "confidence": 0.9987730866536162, "input_tokens": 425, "latency_ms": 146.50686099997756} +{"id": "g0155-fidelidade_pontos-informal_abreviado-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.0035917887470303285, "bonus_nao_recebido": 0.00012290425229639448, "roaming_duvida": 3.990116875685759e-05, "fidelidade_pontos": 0.9959034714135842, "fidelidade_resgate": 0.00012290425229639448, "desconto_retencao": 2.1357556588372897e-05, "beneficios_consulta": 1.88479775360143e-05, "sem_correspondencia": 0.00017882463191132335}, "confidence": 0.9959034714135842, "input_tokens": 328, "latency_ms": 116.47272799996244} +{"id": "g0155-fidelidade_pontos-informal_abreviado-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_configuracao": 0.0019108281662111584, "bonus_nao_recebido": 0.0007965516886253639, "conta_explicacao": 0.00015685032739395, "vas_cancelamento": 5.0921845794410816e-05, "beneficios_consulta": 0.0001384199280945406, "fidelidade_pontos": 0.9898334958348702, "roaming_pacote": 2.4053776757115373e-05, "suporte_chip_esim": 2.1227383483615653e-05, "desconto_retencao": 2.1227383483615653e-05, "seguranca_perda_roubo": 1.0673798733260748e-05, "cadastro_atualizacao": 6.473986187324512e-06, "roaming_cobranca": 3.287761470014969e-05, "fidelidade_resgate": 0.0001384199280945406, "conta_segunda_via": 6.960191086640203e-05, "recarga_saldo": 0.0009026113137535996, "sem_correspondencia": 0.005885765112950753}, "confidence": 0.9898334958348702, "input_tokens": 537, "latency_ms": 187.67602500003022} +{"id": "g0155-fidelidade_pontos-informal_abreviado-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"cancelamento_linha": 0.0024523715058999782, "troca_numero": 0.00029289400824235957, "bonus_nao_recebido": 0.0004829005814497968, "conta_vencimento": 0.00010122146073376361, "fidelidade_pontos": 0.9893572778211902, "suporte_sem_sinal": 0.00010122146073376361, "recarga_saldo": 0.0014874385073339782, "seguranca_perda_roubo": 6.53534869656332e-05, "reclamacao_atendimento": 7.405520265763028e-05, "beneficios_consulta": 0.0014874385073339782, "desconto_retencao": 2.4042204263522283e-05, "vas_cancelamento": 5.417994366913318e-05, "negociacao_divida": 6.53534869656332e-05, "negociacao_religacao": 5.417994366913318e-05, "fidelidade_resgate": 0.00033189239235237197, "sem_correspondencia": 0.003568179486538778}, "confidence": 0.9893572778211902, "input_tokens": 521, "latency_ms": 185.47266399997397} +{"id": "g0155-fidelidade_pontos-informal_abreviado-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.02541835699023484, "fidelidade_resgate": 0.00642676710743173, "roaming_pacote": 0.0005977824597736556, "desconto_retencao": 0.000282372439812326, "beneficios_consulta": 0.0009855766566802698, "fidelidade_pontos": 0.9538168092304714, "bonus_nao_recebido": 0.0004655534477780736, "sem_correspondencia": 0.012006781667817707}, "confidence": 0.9538168092304714, "input_tokens": 322, "latency_ms": 117.15744399998584} +{"id": "g0155-fidelidade_pontos-informal_abreviado-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.003146002509035179, "recarga_saldo": 0.0040395471825645755, "fidelidade_resgate": 0.0006194846242507147, "recarga_realizar": 8.383812708369706e-05, "desconto_retencao": 0.00029262381643337294, "fidelidade_pontos": 0.9884446055742135, "beneficios_consulta": 0.00022789565738365387, "sem_correspondencia": 0.003146002509035179}, "confidence": 0.9884446055742135, "input_tokens": 328, "latency_ms": 115.48359699997945} +{"id": "g0155-fidelidade_pontos-informal_abreviado-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.007428640747038542, "internet_problema_conexao": 0.0006909712246153117, "recarga_saldo": 0.010808608509224021, "beneficios_consulta": 0.000254194107977028, "troca_numero": 0.0001747048851444461, "plano_troca": 4.417231254503641e-05, "suporte_sem_sinal": 5.328197957870078e-05, "desconto_retencao": 4.70211819417791e-05, "plano_nova_linha": 0.0003263916954147722, "fidelidade_pontos": 0.9729599313507561, "negociacao_religacao": 6.8415416030489e-05, "roaming_pacote": 0.00013606030135689448, "vas_cancelamento": 6.427033551685984e-05, "fidelidade_resgate": 9.954384295189396e-05, "suporte_chip_esim": 0.0002880396602328711, "sem_correspondencia": 0.006555752449675228}, "confidence": 0.9729599313507561, "input_tokens": 521, "latency_ms": 183.81117600000607} +{"id": "g0155-fidelidade_pontos-informal_abreviado-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.006379194342954117, "internet_pacote_adicional": 0.0006723621370767957, "vas_contratacao": 0.00040780825056698487, "desconto_retencao": 0.0002802822384171912, "fidelidade_resgate": 0.004968121549657343, "conta_debito_automatico_digital": 0.00031760138488454756, "fidelidade_pontos": 0.8355095772356598, "beneficios_consulta": 0.0005933575033854313, "recarga_saldo": 0.03670972883672438, "roaming_cobranca": 0.0009782811369610839, "bonus_nao_recebido": 0.00010976010162174011, "sem_correspondencia": 0.11307392528209056}, "confidence": 0.8355095772356598, "input_tokens": 428, "latency_ms": 147.09570200000144} +{"id": "g0155-fidelidade_pontos-informal_abreviado-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_contestacao": 0.002171020679225334, "recarga_saldo": 0.0016907926050449035, "recarga_nao_creditada": 0.0001782082294666674, "bonus_nao_recebido": 2.732911712135418e-05, "plano_nova_linha": 9.538799147816839e-05, "vas_cancelamento": 1.9994409211295974e-05, "fidelidade_resgate": 3.976363078066563e-05, "beneficios_consulta": 1.2909360844069517e-05, "desconto_retencao": 3.976363078066563e-05, "suporte_chip_esim": 9.538799147816839e-05, "fidelidade_pontos": 0.9924706259053373, "sem_correspondencia": 0.0031588164492314373}, "confidence": 0.9924706259053373, "input_tokens": 434, "latency_ms": 148.64285800001653} +{"id": "g0159-fidelidade_pontos-longo_contexto-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"internet_pacote_adicional": 0.0001233402173290424, "conta_explicacao": 3.1185290695944665e-05, "recarga_realizar": 2.1433315951302623e-05, "fidelidade_resgate": 7.88487629461617e-06, "recarga_saldo": 6.601926092138594e-05, "negociacao_divida": 8.934735375867603e-06, "bonus_nao_recebido": 5.090858760685147e-06, "seguranca_fraude": 2.9006838849693496e-06, "beneficios_consulta": 1.8914834939141567e-05, "desconto_retencao": 7.480962338568367e-05, "fidelidade_pontos": 0.9994361326626182, "sem_correspondencia": 0.00020335363984316874}, "confidence": 0.9994361326626182, "input_tokens": 463, "latency_ms": 156.525213000009} +{"id": "g0159-fidelidade_pontos-longo_contexto-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.00020338390043047388, "fidelidade_pontos": 0.9995848564541948, "desconto_retencao": 2.752501777052522e-05, "plano_consulta": 1.1474134499507977e-05, "fidelidade_resgate": 6.602908509571827e-05, "bonus_nao_recebido": 9.512391606010408e-06, "recarga_saldo": 3.1189931307307554e-05, "sem_correspondencia": 6.602908509571827e-05}, "confidence": 0.9995848564541948, "input_tokens": 347, "latency_ms": 118.13180600000805} +{"id": "g0159-fidelidade_pontos-longo_contexto-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 200, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.0006261355269819338, "desconto_retencao": 4.002750506548977e-05, "vas_contratacao": 2.4277909054022286e-05, "fidelidade_resgate": 1.4725296194979453e-05, "bonus_nao_recebido": 0.00012329339552287345, "beneficios_consulta": 4.002750506548977e-05, "fidelidade_pontos": 0.9990567316375906, "sem_correspondencia": 7.478122452469907e-05}, "confidence": 0.9990567316375906, "input_tokens": 343, "latency_ms": 117.69497599999568} +{"id": "g0159-fidelidade_pontos-longo_contexto-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 198, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.000802957184437411, "recarga_saldo": 0.0005518638641920178, "suporte_sem_sinal": 5.1331335441643504e-05, "seguranca_fraude": 1.666484470392867e-05, "fidelidade_pontos": 0.9977932734647889, "internet_pacote_adicional": 2.2778142025098904e-05, "roaming_pacote": 1.010773925228244e-05, "desconto_retencao": 6.9469408209083986e-06, "cancelamento_linha": 1.3815641509511296e-05, "beneficios_consulta": 1.4706673833270346e-05, "fidelidade_resgate": 6.9469408209083986e-06, "sem_correspondencia": 0.0007086072281740627}, "confidence": 0.9977932734647889, "input_tokens": 440, "latency_ms": 148.56348899996874} +{"id": "g0159-fidelidade_pontos-longo_contexto-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.0002958489996882771, "fidelidade_pontos": 0.9993388486647249, "vas_consulta": 2.7518243589490836e-05, "troca_numero": 1.1471310600720317e-05, "conta_segunda_via": 3.118225515454765e-05, "fidelidade_resgate": 5.76813721075498e-06, "cancelamento_linha": 5.090363222174217e-06, "plano_troca": 6.140150099126593e-06, "suporte_sem_sinal": 4.492229776599286e-06, "conta_debito_automatico_digital": 2.559595371451105e-06, "recarga_realizar": 1.4584134809136068e-06, "recarga_saldo": 0.0001583565581990615, "desconto_retencao": 1.0776299025907364e-05, "bonus_nao_recebido": 6.957701586423419e-06, "roaming_cobranca": 2.7518243589490836e-05, "sem_correspondencia": 6.601283468019804e-05}, "confidence": 0.9993388486647249, "input_tokens": 534, "latency_ms": 188.41356900003348} +{"id": "g0159-fidelidade_pontos-longo_contexto-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.00048775475593693454, "bonus_nao_recebido": 4.0037348469883364e-05, "fidelidade_resgate": 3.118111834044787e-05, "suporte_sem_sinal": 1.0775906153467084e-05, "fidelidade_pontos": 0.999302415684237, "recarga_saldo": 7.479961442516477e-05, "desconto_retencao": 1.2998223967233682e-05, "sem_correspondencia": 4.0037348469883364e-05}, "confidence": 0.999302415684237, "input_tokens": 353, "latency_ms": 119.88487999997233} +{"id": "g0159-fidelidade_pontos-longo_contexto-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 201, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.001324947303591269, "fidelidade_pontos": 0.9986183641295465, "recarga_saldo": 4.0009941740912584e-05, "sem_correspondencia": 1.6678625121336275e-05}, "confidence": 0.9986183641295465, "input_tokens": 244, "latency_ms": 80.19182600003205} +{"id": "g0159-fidelidade_pontos-longo_contexto-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.9998619115812087, "fidelidade_resgate": 8.480652283047931e-05, "recarga_saldo": 4.539366055797072e-05, "sem_correspondencia": 7.888235402809504e-06}, "confidence": 0.9998619115812087, "input_tokens": 244, "latency_ms": 80.08160700001099} +{"id": "g0159-fidelidade_pontos-longo_contexto-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 233, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.0013229109120838404, "fidelidade_resgate": 0.00015799917698260642, "fidelidade_pontos": 0.9970835272719875, "bonus_nao_recebido": 4.526752210547888e-05, "seguranca_fraude": 7.463352656719127e-05, "beneficios_consulta": 6.586385602451141e-05, "recarga_saldo": 0.0006248988671245152, "sem_correspondencia": 0.0006248988671245152}, "confidence": 0.9970835272719875, "input_tokens": 360, "latency_ms": 120.74047900000551} +{"id": "g0159-fidelidade_pontos-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 208, "length_bucket": "longo"}, "pred": "recarga_saldo", "probabilities": {"fidelidade_resgate": 0.032783359202076146, "recarga_saldo": 0.9580701926236331, "beneficios_consulta": 0.0026910219949892004, "sem_correspondencia": 0.006455426179301645}, "confidence": 0.9580701926236331, "input_tokens": 242, "latency_ms": 79.78320199998734} +{"id": "g0159-fidelidade_pontos-longo_contexto-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "recarga_saldo", "probabilities": {"conta_pagamento_confirmacao": 0.019644816827066064, "bonus_nao_recebido": 0.002658636849422361, "recarga_saldo": 0.7371663129567254, "fidelidade_resgate": 0.12810029718131513, "desconto_retencao": 0.00438335112470982, "beneficios_consulta": 0.019644816827066064, "negociacao_divida": 0.00035980737103987083, "sem_correspondencia": 0.08804196086265528}, "confidence": 0.7371663129567254, "input_tokens": 349, "latency_ms": 120.26575300001241} +{"id": "g0159-fidelidade_pontos-longo_contexto-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.00116905600937113, "fidelidade_resgate": 0.00023020077721279918, "fidelidade_pontos": 0.9984425286872683, "sem_correspondencia": 0.00015821452614770602}, "confidence": 0.9984425286872683, "input_tokens": 251, "latency_ms": 79.87280399999008} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.010983455300439874, "beneficios_consulta": 0.1516219235142741, "vas_contratacao": 0.0009015769132222609, "fidelidade_resgate": 0.0006196441464631186, "fidelidade_pontos": 0.7699996628287517, "cancelamento_linha": 0.00021414328690610616, "bonus_nao_recebido": 0.00011462264165711438, "desconto_retencao": 0.00011462264165711438, "recarga_nao_creditada": 0.00022795434232600743, "conta_debito_automatico_digital": 7.877891271763419e-05, "recarga_saldo": 0.0011576476716762612, "roaming_cobranca": 0.00017753102030802168, "conta_vencimento": 0.00014717838521562598, "marketplace_pedido": 0.00017753102030802168, "marketplace_compra": 0.0002583061103765811, "sem_correspondencia": 0.06320542126370063}, "confidence": 0.7699996628287517, "input_tokens": 511, "latency_ms": 165.01399699996} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.015964978073929003, "fidelidade_resgate": 0.004574042799948418, "fidelidade_pontos": 0.7692357217601291, "plano_troca": 0.023228906032134525, "conta_debito_automatico_digital": 0.000619029377867408, "recarga_saldo": 0.014089043700073325, "suporte_chip_esim": 8.377651618546982e-05, "negociacao_divida": 5.0813025630399126e-05, "bonus_nao_recebido": 0.0002277281815985677, "internet_pacote_adicional": 0.00012975560658206852, "beneficios_consulta": 0.00015651513769125914, "sem_correspondencia": 0.17163968978823058}, "confidence": 0.7692357217601291, "input_tokens": 427, "latency_ms": 147.2227439999756} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.005131832483407586, "recarga_saldo": 0.005131832483407586, "desconto_retencao": 0.00042124646233859076, "bonus_nao_recebido": 0.00025549889470383847, "marketplace_pedido": 0.0008917787677688271, "fidelidade_resgate": 0.00746677220461684, "fidelidade_pontos": 0.9779541667177678, "sem_correspondencia": 0.0027468719859889013}, "confidence": 0.9779541667177678, "input_tokens": 317, "latency_ms": 109.67967699997416} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.014022802961240872, "vas_consulta": 0.0011510617617766612, "plano_consulta": 0.0006161189629221612, "conta_segunda_via": 0.000479833930788921, "reclamacao_atendimento": 0.0008964478014352145, "seguranca_perda_roubo": 0.00010706542182158255, "fidelidade_resgate": 0.0006981542497403844, "recarga_saldo": 0.3616528549622236, "bonus_nao_recebido": 0.00016582616925331112, "troca_numero": 4.75099929360234e-05, "parceiros_ofertas": 2.5430266687863025e-05, "conta_contestacao": 0.00024127565258259245, "beneficios_consulta": 0.000373695041042642, "fidelidade_pontos": 0.5962647545856464, "portabilidade": 0.00013747472286730633, "sem_correspondencia": 0.02311969351703457}, "confidence": 0.5962647545856464, "input_tokens": 512, "latency_ms": 163.75499399998716} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.019003780919017946, "desconto_retencao": 0.0015599253305864625, "fidelidade_pontos": 0.9156534424111823, "fidelidade_resgate": 0.04023100452126463, "bonus_nao_recebido": 0.0022696779634487625, "beneficios_consulta": 0.004240316679886149, "vas_cancelamento": 0.00027107437618424885, "sem_correspondencia": 0.016770777798429573}, "confidence": 0.9156534424111823, "input_tokens": 317, "latency_ms": 110.11179799999127} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate", "internet_pacote_adicional"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.2634048797608844, "fidelidade_pontos": 0.7160086981814519, "recarga_saldo": 0.009013219339528108, "sem_correspondencia": 0.011573202718135589}, "confidence": 0.7160086981814519, "input_tokens": 217, "latency_ms": 77.22234099998104} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["parceiros_ofertas"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_realizar": 0.0018758319163060951, "beneficios_consulta": 0.017797397695322424, "desconto_retencao": 0.0002240361737338857, "cadastro_atualizacao": 7.742482988515937e-05, "internet_consumo": 0.00028766814133177987, "bonus_nao_recebido": 4.9989227324283365e-05, "atendimento_humano": 3.435705999502467e-05, "conta_pagamento_confirmacao": 6.832717255679235e-05, "parceiros_ofertas": 0.005777969074344232, "fidelidade_pontos": 0.9717049895687493, "fidelidade_resgate": 6.029851814373243e-05, "plano_consulta": 0.0003693732050413267, "negociacao_religacao": 7.273389658022991e-05, "recarga_saldo": 0.00013588480825430784, "internet_problema_conexao": 0.0001744795475402715, "sem_correspondencia": 0.0012892391648911036}, "confidence": 0.9717049895687493, "input_tokens": 513, "latency_ms": 185.79211400003715} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.001699915808360853, "recarga_saldo": 0.00033473326953042726, "fidelidade_pontos": 0.9978258133353187, "sem_correspondencia": 0.00013953758679004444}, "confidence": 0.9978258133353187, "input_tokens": 207, "latency_ms": 77.32388200003015} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.09903516357279708, "fidelidade_pontos": 0.502942060038336, "marketplace_compra": 0.0063311061914653535, "sem_correspondencia": 0.3916916701974016}, "confidence": 0.502942060038336, "input_tokens": 236, "latency_ms": 79.57873599997356} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.005877556059945005, "desconto_retencao": 0.0006194898510370902, "suporte_sem_sinal": 0.00020111890864264785, "fidelidade_pontos": 0.988452945391854, "bonus_nao_recebido": 0.00037573958803480736, "recarga_saldo": 0.00042576873293760853, "fidelidade_resgate": 0.0009013524147020748, "sem_correspondencia": 0.003146029052846611}, "confidence": 0.988452945391854, "input_tokens": 318, "latency_ms": 111.13208099999383} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate", "internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 144, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"reclamacao_atendimento": 0.010206292401090038, "fidelidade_resgate": 0.002924151731070003, "cadastro_atualizacao": 0.0005409136807546964, "desconto_retencao": 0.00028953022946622383, "fidelidade_pontos": 0.8107862307660567, "recarga_nao_creditada": 0.0005409136807546964, "beneficios_consulta": 0.021606721182661423, "plano_troca": 0.00050814137755548, "conta_segunda_via": 0.0004773546478316522, "bonus_nao_recebido": 0.00019899102259802567, "vas_contratacao": 0.0001649693519902573, "recarga_saldo": 0.05183182962872205, "suporte_sem_sinal": 0.0010757353047265385, "cancelamento_linha": 0.00044843319176778056, "marketplace_compra": 0.0015651856327788083, "sem_correspondencia": 0.09683460617017567}, "confidence": 0.8107862307660567, "input_tokens": 538, "latency_ms": 189.10139199999776} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.002154612767298347, "fidelidade_pontos": 0.9849698357121331, "fidelidade_resgate": 0.00048075909182513174, "cadastro_atualizacao": 0.00015607962536598845, "desconto_retencao": 0.0001215549344565233, "negociacao_divida": 3.946310939089277e-05, "internet_problema_conexao": 6.112165950292792e-05, "beneficios_consulta": 0.0016780141103875993, "negociacao_religacao": 8.354340323610779e-05, "recarga_saldo": 0.0005447714211994604, "suporte_configuracao": 5.393967519216419e-05, "sem_correspondencia": 0.009656304490011853}, "confidence": 0.9849698357121331, "input_tokens": 423, "latency_ms": 146.00788400002784} +{"id": "g0162-fidelidade_resgate-informal_abreviado-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.0008031927514270171, "fidelidade_pontos": 0.00015815803019535976, "desconto_retencao": 0.0008031927514270171, "beneficios_consulta": 1.2982401690944649e-05, "conta_segunda_via": 5.818308776504505e-05, "fidelidade_resgate": 0.9980860003526416, "bonus_nao_recebido": 2.0107537087974073e-05, "sem_correspondencia": 5.818308776504505e-05}, "confidence": 0.9980860003526416, "input_tokens": 321, "latency_ms": 116.33635799995545} +{"id": "g0162-fidelidade_resgate-informal_abreviado-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.020296090672261787, "fidelidade_resgate": 0.9779204133503745, "marketplace_compra": 0.0008917479886818245, "sem_correspondencia": 0.0008917479886818245}, "confidence": 0.9779204133503745, "input_tokens": 224, "latency_ms": 77.6294739999912} +{"id": "g0162-fidelidade_resgate-informal_abreviado-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.01568727059210127, "fidelidade_pontos": 0.458449247536589, "suporte_sem_sinal": 0.0010028536571239153, "fidelidade_resgate": 0.0007810232134741274, "beneficios_consulta": 0.0004737145249193435, "parceiros_ofertas": 0.0006082614902505955, "conta_contestacao": 0.0004737145249193435, "bonus_nao_recebido": 0.0004737145249193435, "internet_problema_conexao": 0.0005367888811076406, "marketplace_compra": 0.0016534261558996122, "desconto_retencao": 0.0003689292429594832, "sem_correspondencia": 0.5194910556557364}, "confidence": 0.5194910556557364, "input_tokens": 417, "latency_ms": 145.7021920000443} +{"id": "g0162-fidelidade_resgate-informal_abreviado-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.000911015683187637, "fidelidade_resgate": 0.9990500060319184, "marketplace_compra": 2.7510289888962514e-05, "sem_correspondencia": 1.1467995005054163e-05}, "confidence": 0.9990500060319184, "input_tokens": 219, "latency_ms": 76.96461599999793} +{"id": "g0162-fidelidade_resgate-informal_abreviado-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"portabilidade": 0.008094799410163753, "fidelidade_pontos": 0.9356315982148781, "fidelidade_resgate": 0.006304236119441477, "marketplace_compra": 0.0008531855808150964, "beneficios_consulta": 0.0014066652149444926, "bonus_nao_recebido": 0.017136690485792933, "desconto_retencao": 0.0023191988606329527, "sem_correspondencia": 0.028253626113331324}, "confidence": 0.9356315982148781, "input_tokens": 327, "latency_ms": 115.41168299999072} +{"id": "g0162-fidelidade_resgate-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"desconto_retencao": 0.040109538621009105, "fidelidade_pontos": 0.031237340086674642, "troca_numero": 0.0017622901360567734, "bonus_nao_recebido": 0.0008324469164986318, "negociacao_religacao": 0.0009432859356906741, "marketplace_compra": 0.9128888912639259, "beneficios_consulta": 0.0007346318253761399, "sem_correspondencia": 0.011491575214768164}, "confidence": 0.9128888912639259, "input_tokens": 312, "latency_ms": 109.03791299995191} +{"id": "g0162-fidelidade_resgate-informal_abreviado-06-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_consulta": 0.026023393514599986, "desconto_retencao": 0.0021361302208351167, "suporte_sem_sinal": 0.000890471558153625, "negociacao_religacao": 0.0011433881135067907, "fidelidade_pontos": 0.012292580685114475, "suporte_configuracao": 0.0007858383919102524, "fidelidade_resgate": 0.7605150370214189, "bonus_nao_recebido": 0.0006120115549872781, "marketplace_compra": 0.04290532242332076, "beneficios_consulta": 0.002742845496907088, "plano_troca": 0.0001986910613784402, "sem_correspondencia": 0.14975428995786727}, "confidence": 0.7605150370214189, "input_tokens": 428, "latency_ms": 150.41685599999255} +{"id": "g0162-fidelidade_resgate-informal_abreviado-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.03273369231537828, "fidelidade_pontos": 0.0023712207181599476, "fidelidade_resgate": 0.9566187134322445, "sem_correspondencia": 0.008276373534217181}, "confidence": 0.9566187134322445, "input_tokens": 218, "latency_ms": 77.21748899996328} +{"id": "g0162-fidelidade_resgate-informal_abreviado-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.005910326813875197, "fidelidade_pontos": 5.1134346144479306e-05, "fidelidade_resgate": 0.9939641388053478, "sem_correspondencia": 7.440003463233272e-05}, "confidence": 0.9939641388053478, "input_tokens": 220, "latency_ms": 77.98085800004628} +{"id": "g0162-fidelidade_resgate-informal_abreviado-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_contestacao": 0.004470558141140103, "desconto_retencao": 0.000997516353985458, "marketplace_compra": 0.004470558141140103, "fidelidade_resgate": 0.9653717541549705, "fidelidade_pontos": 0.0012808363520790144, "plano_consulta": 9.876749410675728e-05, "vas_consulta": 3.633453053789759e-05, "roaming_cobranca": 3.0122383811332062e-05, "recarga_realizar": 0.00013499915829977518, "beneficios_consulta": 0.00015297408739271386, "bonus_nao_recebido": 0.0002522116317503076, "sem_correspondencia": 0.022703367570786295}, "confidence": 0.9653717541549705, "input_tokens": 417, "latency_ms": 145.4789360000177} +{"id": "g0162-fidelidade_resgate-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.13164372411617759, "marketplace_compra": 0.048429019661586935, "fidelidade_pontos": 0.5206610289704722, "beneficios_consulta": 0.010805974912921349, "negociacao_divida": 0.003975296012278131, "bonus_nao_recebido": 0.004504600526795688, "negociacao_religacao": 0.0012905896588659039, "sem_correspondencia": 0.2786897661409023}, "confidence": 0.5206610289704722, "input_tokens": 324, "latency_ms": 115.20114899997225} +{"id": "g0162-fidelidade_resgate-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_problema_conexao": 0.0034994369957146013, "desconto_retencao": 0.0006890800010976942, "atendimento_humano": 0.0010026054855822458, "fidelidade_pontos": 0.9702968903465602, "marketplace_compra": 0.0005366560444537288, "internet_pacote_adicional": 0.00017422670895467528, "cadastro_atualizacao": 9.325683712124182e-05, "beneficios_consulta": 0.00015375453100000873, "conta_vencimento": 0.00015375453100000873, "roaming_pacote": 0.00017422670895467528, "bonus_nao_recebido": 0.0030882423095080773, "sem_correspondencia": 0.0201378695000527}, "confidence": 0.9702968903465602, "input_tokens": 405, "latency_ms": 143.86290999999574} +{"id": "g0165-fidelidade_resgate-emocional-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 125, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"recarga_saldo": 0.0019000639813899366, "conta_vencimento": 0.00017673348069656457, "beneficios_consulta": 0.00020026527025642795, "seguranca_fraude": 6.501661411493606e-05, "desconto_retencao": 0.00017673348069656457, "conta_explicacao": 4.468522182448535e-05, "marketplace_compra": 0.01093411327188863, "fidelidade_pontos": 0.00013764017316141952, "recarga_nao_creditada": 0.00017673348069656457, "fidelidade_resgate": 0.9842575100503771, "internet_problema_conexao": 9.366531331784885e-06, "vas_contratacao": 3.269240666974105e-05, "marketplace_pedido": 0.00010719427464019727, "bonus_nao_recebido": 3.943456985141388e-05, "negociacao_religacao": 6.501661411493606e-05, "sem_correspondencia": 0.0016768005782891735}, "confidence": 0.9842575100503771, "input_tokens": 531, "latency_ms": 186.9196479999573} +{"id": "g0165-fidelidade_resgate-emocional-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.03214667600105838, "cadastro_atualizacao": 0.004350579501718856, "fidelidade_pontos": 0.004350579501718856, "marketplace_compra": 0.02836934199932457, "conta_vencimento": 0.0020550682416526573, "beneficios_consulta": 0.001099998762731011, "fidelidade_resgate": 0.44377117369207314, "suporte_chip_esim": 0.01949794460249022, "atendimento_humano": 0.006330055823614868, "bonus_nao_recebido": 0.013400728283751833, "parceiros_ofertas": 0.0008566798977924879, "sem_correspondencia": 0.44377117369207314}, "confidence": 0.44377117369207314, "input_tokens": 445, "latency_ms": 150.37735999999313} +{"id": "g0165-fidelidade_resgate-emocional-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"beneficios_consulta": 0.004408248062043794, "fidelidade_resgate": 0.951916523631249, "desconto_retencao": 0.013578359954917555, "marketplace_compra": 0.0007660386494491325, "fidelidade_pontos": 0.013578359954917555, "bonus_nao_recebido": 0.00024869633763551885, "roaming_cobranca": 0.00011747583168820552, "sem_correspondencia": 0.015386297578099367}, "confidence": 0.951916523631249, "input_tokens": 330, "latency_ms": 117.47940699996207} +{"id": "g0165-fidelidade_resgate-emocional-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.02069220109123131, "recarga_nao_creditada": 0.012550454378770998, "negociacao_divida": 0.0013228081594215183, "bonus_nao_recebido": 0.023447335657076452, "beneficios_consulta": 0.0011673741034031195, "conta_segunda_via": 0.00026047637064546776, "vas_consulta": 0.00020285920143028776, "conta_explicacao": 0.00020285920143028776, "fidelidade_resgate": 0.7764691175112486, "marketplace_compra": 0.10508366794286754, "vas_cancelamento": 0.00026047637064546776, "conta_debito_automatico_digital": 0.0016985192980991592, "cancelamento_linha": 0.0010302040304107222, "fidelidade_pontos": 0.0031732518122943696, "suporte_chip_esim": 0.0028003848954707357, "sem_correspondencia": 0.04963800997555381}, "confidence": 0.7764691175112486, "input_tokens": 538, "latency_ms": 189.5550640000465} +{"id": "g0165-fidelidade_resgate-emocional-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.010784582436891057, "fidelidade_resgate": 0.9707971732429237, "marketplace_compra": 0.002726769464266503, "sem_correspondencia": 0.01569147485591873}, "confidence": 0.9707971732429237, "input_tokens": 229, "latency_ms": 79.22055400001682} +{"id": "g0165-fidelidade_resgate-emocional-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.00428926327686986, "marketplace_compra": 0.03591356171682017, "fidelidade_pontos": 0.0020261045078936446, "beneficios_consulta": 0.0015779317773320736, "bonus_nao_recebido": 0.0005122794448340039, "roaming_pacote": 0.0001008738036549382, "portabilidade": 0.0001008738036549382, "conta_pagamento_confirmacao": 0.00010737960504064983, "marketplace_pedido": 0.001084495593223918, "fidelidade_resgate": 0.9262229643138838, "vas_consulta": 9.476216884913068e-05, "sem_correspondencia": 0.027969509987942776}, "confidence": 0.9262229643138838, "input_tokens": 432, "latency_ms": 147.74357199996757} +{"id": "g0165-fidelidade_resgate-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.05594557481084287, "fidelidade_pontos": 0.06339464155284101, "roaming_cobranca": 0.004052683846438997, "beneficios_consulta": 0.005203749064627511, "roaming_pacote": 0.006681746061046785, "marketplace_compra": 0.07183554000832774, "desconto_retencao": 0.020581226797427996, "sem_correspondencia": 0.7723048378584471}, "confidence": 0.7723048378584471, "input_tokens": 319, "latency_ms": 110.34723099999155} +{"id": "g0165-fidelidade_resgate-emocional-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.3422414630241233, "plano_consulta": 0.009120426060666568, "fidelidade_pontos": 0.43944673716737215, "seguranca_fraude": 0.000748650160639186, "plano_nova_linha": 0.0006606814478835413, "internet_consumo": 0.0004007235544447022, "roaming_cobranca": 0.00016704643023856929, "desconto_retencao": 0.00804874774879007, "bonus_nao_recebido": 0.013270141615929959, "marketplace_compra": 0.0023060048387460114, "internet_problema_conexao": 0.0004007235544447022, "sem_correspondencia": 0.18318865439672138}, "confidence": 0.43944673716737215, "input_tokens": 438, "latency_ms": 149.07780999999432} +{"id": "g0165-fidelidade_resgate-emocional-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9866561356450675, "marketplace_compra": 0.00967283639284127, "fidelidade_pontos": 0.0008997139362984475, "sem_correspondencia": 0.0027713140257928427}, "confidence": 0.9866561356450675, "input_tokens": 228, "latency_ms": 79.08229999998184} +{"id": "g0165-fidelidade_resgate-emocional-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.022613776373235868, "marketplace_compra": 0.006478955406055708, "desconto_retencao": 0.0007738008754129429, "beneficios_consulta": 0.00028466543362488635, "bonus_nao_recebido": 0.001275781962579699, "fidelidade_resgate": 0.9615622394974447, "recarga_nao_creditada": 0.0005318250455903845, "sem_correspondencia": 0.006478955406055708}, "confidence": 0.9615622394974447, "input_tokens": 328, "latency_ms": 117.43053899999722} +{"id": "g0165-fidelidade_resgate-emocional-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_vencimento": 0.029944999566993293, "roaming_duvida": 0.0035764201830316422, "vas_cancelamento": 0.002169208493023759, "fidelidade_pontos": 0.3219390852017956, "beneficios_consulta": 0.001315691458327948, "marketplace_compra": 0.008579386017919893, "fidelidade_resgate": 0.3648047763781639, "bonus_nao_recebido": 0.0014908737407175509, "roaming_cobranca": 0.0009042606335056579, "recarga_realizar": 0.0035764201830316422, "recarga_nao_creditada": 0.026426369365768625, "parceiros_ofertas": 0.0027853188391374203, "seguranca_fraude": 0.002169208493023759, "desconto_retencao": 0.003156179733866456, "roaming_pacote": 0.005896520028725514, "sem_correspondencia": 0.22126528168296744}, "confidence": 0.3648047763781639, "input_tokens": 524, "latency_ms": 187.51748599999019} +{"id": "g0165-fidelidade_resgate-emocional-11-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_pacote_adicional": 0.011057937038618322, "conta_explicacao": 0.0011654979891242896, "suporte_configuracao": 0.0003783817978703957, "suporte_sem_sinal": 0.00026005775296597566, "conta_contestacao": 0.0006238461185946779, "beneficios_consulta": 0.00026005775296597566, "bonus_nao_recebido": 0.00013919888435000682, "cancelamento_linha": 0.0003339207646150146, "fidelidade_pontos": 0.0009076907465981445, "vas_cancelamento": 0.0011654979891242896, "negociacao_divida": 0.0002295001614855834, "marketplace_compra": 0.5328012440537133, "vas_contratacao": 0.0014965290411340407, "desconto_retencao": 0.0014965290411340407, "fidelidade_resgate": 0.2516774869497766, "sem_correspondencia": 0.1960066239179293}, "confidence": 0.5328012440537133, "input_tokens": 552, "latency_ms": 190.1851869999973} +{"id": "g0166-fidelidade_resgate-longo_contexto-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.06736890139849444, "fidelidade_resgate": 0.9299989971893557, "fidelidade_pontos": 0.0013981969418043166, "sem_correspondencia": 0.0012339044703455634}, "confidence": 0.9299989971893557, "input_tokens": 236, "latency_ms": 80.81635700000334} +{"id": "g0166-fidelidade_resgate-longo_contexto-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.0011224762597275744, "desconto_retencao": 0.8460150854491606, "fidelidade_pontos": 0.0003644146872717288, "plano_troca": 9.808088250247321e-05, "beneficios_consulta": 0.00013406067150818952, "conta_vencimento": 4.352312778085095e-05, "internet_problema_conexao": 5.249891327867705e-05, "fidelidade_resgate": 0.14701537761706596, "seguranca_fraude": 4.352312778085095e-05, "marketplace_compra": 6.332577725846906e-05, "vas_consulta": 1.7043901729554533e-05, "sem_correspondencia": 0.005030589584935021}, "confidence": 0.8460150854491606, "input_tokens": 430, "latency_ms": 149.44175200002974} +{"id": "g0166-fidelidade_resgate-longo_contexto-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.002798787514540193, "fidelidade_resgate": 0.9964373751537855, "marketplace_compra": 0.0006244939063407792, "sem_correspondencia": 0.0001393434253335366}, "confidence": 0.9964373751537855, "input_tokens": 233, "latency_ms": 78.92463000001726} +{"id": "g0166-fidelidade_resgate-longo_contexto-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"seguranca_fraude": 0.0119131850665575, "conta_segunda_via": 0.0008629882317254982, "fidelidade_resgate": 0.9463815102437236, "marketplace_compra": 0.0004619243137084675, "internet_problema_conexao": 0.0002472502680232486, "reclamacao_atendimento": 0.00019255870235112069, "desconto_retencao": 0.00011679275677043385, "suporte_chip_esim": 0.00010971664135214257, "beneficios_consulta": 0.00014087895612976438, "vas_consulta": 4.036249670783377e-05, "seguranca_perda_roubo": 3.143434404277794e-05, "roaming_pacote": 0.0002801712587309023, "bonus_nao_recebido": 0.002658190891778858, "fidelidade_pontos": 0.006376668456936669, "conta_debito_automatico_digital": 0.004966154387649006, "sem_correspondencia": 0.025220212983812097}, "confidence": 0.9463815102437236, "input_tokens": 543, "latency_ms": 189.6597700000484} +{"id": "g0166-fidelidade_resgate-longo_contexto-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.999801633188591, "marketplace_compra": 0.0001233853236773463, "fidelidade_pontos": 5.828310000430236e-05, "sem_correspondencia": 1.6698387727114793e-05}, "confidence": 0.999801633188591, "input_tokens": 228, "latency_ms": 80.47858300000144} +{"id": "g0166-fidelidade_resgate-longo_contexto-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9948689402292986, "marketplace_compra": 0.004607157212718226, "fidelidade_pontos": 0.0002945257068521325, "sem_correspondencia": 0.0002293768511310998}, "confidence": 0.9948689402292986, "input_tokens": 225, "latency_ms": 78.44621499998539} +{"id": "g0166-fidelidade_resgate-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.3155195202705514, "vas_consulta": 0.005778941595622064, "recarga_nao_creditada": 0.0007820946976513544, "suporte_sem_sinal": 0.0002877165603151285, "conta_segunda_via": 0.0024090212651551556, "fidelidade_pontos": 0.04270092364249524, "beneficios_consulta": 0.0003694353762465965, "internet_pacote_adicional": 0.00022407388247603312, "negociacao_divida": 0.0016556944879206022, "vas_cancelamento": 0.0012894561637195737, "roaming_cobranca": 0.00017450891513818456, "bonus_nao_recebido": 0.07977582797371373, "marketplace_compra": 0.015708791927105576, "recarga_realizar": 0.0008862293967953996, "portabilidade": 0.012234019453935586, "sem_correspondencia": 0.5202037443911584}, "confidence": 0.5202037443911584, "input_tokens": 526, "latency_ms": 186.06801900000391} +{"id": "g0166-fidelidade_resgate-longo_contexto-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_cancelamento": 0.0026371660166189777, "negociacao_divida": 0.00040442250704317533, "roaming_pacote": 0.00010225402321513869, "fidelidade_resgate": 0.9388961361992817, "internet_consumo": 0.00016858838308946386, "marketplace_compra": 0.052968895399376215, "desconto_retencao": 0.00010225402321513869, "fidelidade_pontos": 0.001411573249297209, "bonus_nao_recebido": 6.602015941017776e-05, "beneficios_consulta": 1.8915092360490344e-05, "cancelamento_linha": 1.221250150979807e-05, "recarga_nao_creditada": 4.26258186377158e-05, "suporte_chip_esim": 0.0001088488411145733, "recarga_saldo": 6.602015941017776e-05, "vas_contratacao": 0.00035690160980109896, "sem_correspondencia": 0.0026371660166189777}, "confidence": 0.9388961361992817, "input_tokens": 524, "latency_ms": 188.1478300000481} +{"id": "g0166-fidelidade_resgate-longo_contexto-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.0016944971914936633, "beneficios_consulta": 0.0006233706798732673, "fidelidade_pontos": 0.0008004237969751927, "marketplace_compra": 0.0010277644994378561, "fidelidade_resgate": 0.9946451641784234, "vas_cancelamento": 0.00010176246608468397, "bonus_nao_recebido": 7.925268827402917e-05, "sem_correspondencia": 0.0010277644994378561}, "confidence": 0.9946451641784234, "input_tokens": 327, "latency_ms": 118.242897000016} +{"id": "g0166-fidelidade_resgate-longo_contexto-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.03126762820789826, "beneficios_consulta": 0.0037343856475295, "vas_cancelamento": 0.0022650193904174575, "marketplace_compra": 0.00895832546800384, "bonus_nao_recebido": 0.001763998874929032, "conta_contestacao": 0.0009442005577004052, "fidelidade_resgate": 0.8064027598861102, "fidelidade_pontos": 0.0037343856475295, "roaming_duvida": 0.00023873128736758668, "recarga_realizar": 0.000446008762537084, "negociacao_religacao": 0.00011276867524525147, "sem_correspondencia": 0.14013178759473183}, "confidence": 0.8064027598861102, "input_tokens": 431, "latency_ms": 149.15552899998374} +{"id": "g0166-fidelidade_resgate-longo_contexto-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_pacote_adicional": 0.005060643917405022, "recarga_nao_creditada": 0.00025195462470125864, "roaming_cobranca": 0.00028550199322326407, "seguranca_perda_roubo": 0.00019622245901580217, "fidelidade_resgate": 0.9643880273377384, "internet_consumo": 8.707318836575715e-05, "conta_contestacao": 4.3783148704914645e-05, "bonus_nao_recebido": 6.370410547060283e-05, "beneficios_consulta": 9.26889265356595e-05, "suporte_configuracao": 4.6606919190358296e-05, "marketplace_compra": 0.002109590244283216, "desconto_retencao": 0.00025195462470125864, "fidelidade_pontos": 0.020015234960718206, "roaming_duvida": 0.00028550199322326407, "cancelamento_linha": 0.00032351614196843715, "sem_correspondencia": 0.006497995414754268}, "confidence": 0.9643880273377384, "input_tokens": 519, "latency_ms": 185.55518499999835} +{"id": "g0166-fidelidade_resgate-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.02444936105946542, "recarga_saldo": 0.002006925768921424, "desconto_retencao": 0.002576943696700697, "plano_consulta": 0.0005749938597383133, "beneficios_consulta": 0.09669909881657246, "bonus_nao_recebido": 0.0017711057747903638, "internet_pacote_adicional": 0.0009480046070725232, "marketplace_compra": 0.02444936105946542, "fidelidade_pontos": 0.021576485405150655, "vas_contratacao": 0.004814364643891524, "conta_explicacao": 0.0003487514050777926, "recarga_nao_creditada": 0.0010742299540044543, "vas_consulta": 0.0012172620106181951, "troca_numero": 0.0008366111293774282, "recarga_realizar": 0.007004859223703582, "sem_correspondencia": 0.8096516415854498}, "confidence": 0.8096516415854498, "input_tokens": 515, "latency_ms": 187.10736000002726} +{"id": "g0172-bonus_nao_recebido-emocional-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0010315557234590353, "fidelidade_pontos": 0.00015819419376975657, "roaming_duvida": 2.926298342073692e-05, "bonus_nao_recebido": 0.9983142173915334, "recarga_nao_creditada": 0.00012320176198523598, "desconto_retencao": 1.4714352129586628e-05, "troca_numero": 6.529454177089875e-06, "beneficios_consulta": 6.950567791270245e-06, "fidelidade_resgate": 1.1459548960910461e-05, "roaming_pacote": 5.085144026146451e-06, "recarga_realizar": 3.283215747155054e-06, "sem_correspondencia": 0.00029554566299959737}, "confidence": 0.9983142173915334, "input_tokens": 410, "latency_ms": 145.40546900002482} +{"id": "g0172-bonus_nao_recebido-emocional-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0008040468890357682, "bonus_nao_recebido": 0.9991473928865688, "internet_pacote_adicional": 2.428011219773547e-05, "sem_correspondencia": 2.428011219773547e-05}, "confidence": 0.9991473928865688, "input_tokens": 224, "latency_ms": 77.80873099994778} +{"id": "g0172-bonus_nao_recebido-emocional-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.010844482153746166, "recarga_nao_creditada": 0.00844569119334139, "bonus_nao_recebido": 0.9761891739199342, "sem_correspondencia": 0.004520652732978168}, "confidence": 0.9761891739199342, "input_tokens": 228, "latency_ms": 78.06470200000604} +{"id": "g0172-bonus_nao_recebido-emocional-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9949723139829274, "beneficios_consulta": 0.0009072973093470772, "fidelidade_pontos": 8.9834598997783e-05, "internet_pacote_adicional": 3.986386165747868e-05, "fidelidade_resgate": 7.927875536047268e-05, "recarga_nao_creditada": 0.0016950545303768094, "desconto_retencao": 3.986386165747868e-05, "sem_correspondencia": 0.0021764930996755268}, "confidence": 0.9949723139829274, "input_tokens": 318, "latency_ms": 110.26796599998079} +{"id": "g0172-bonus_nao_recebido-emocional-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.0019225790676676705, "portabilidade": 0.0008014501931395688, "fidelidade_resgate": 4.8130825183627214e-05, "seguranca_perda_roubo": 2.27353919725704e-05, "roaming_pacote": 0.00015781490012383735, "bonus_nao_recebido": 0.9959206134907574, "fidelidade_pontos": 1.7706341071673162e-05, "beneficios_consulta": 1.3789712291948434e-05, "internet_consumo": 1.6633568097360527e-05, "recarga_nao_creditada": 4.2475304143391654e-05, "conta_explicacao": 3.950818718965153e-06, "parceiros_ofertas": 2.4201698776126773e-05, "internet_pacote_adicional": 2.4201698776126773e-05, "internet_problema_conexao": 2.7424117529757357e-05, "negociacao_divida": 4.8130825183627214e-05, "sem_correspondencia": 0.0009081620465662115}, "confidence": 0.9959206134907574, "input_tokens": 511, "latency_ms": 169.37179899997545} +{"id": "g0172-bonus_nao_recebido-emocional-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.0044936465439118995, "cadastro_atualizacao": 0.0002535141903020007, "desconto_retencao": 0.00013569636765088403, "roaming_cobranca": 3.22307123927164e-05, "recarga_saldo": 0.0011361717758520808, "fidelidade_resgate": 4.99199039004018e-05, "internet_pacote_adicional": 2.5101304050396767e-05, "parceiros_ofertas": 2.0809711962078543e-05, "recarga_realizar": 9.326265865733069e-05, "cancelamento_linha": 0.00013569636765088403, "bonus_nao_recebido": 0.9703574609013681, "recarga_nao_creditada": 0.02282062015496067, "conta_segunda_via": 6.021489813285305e-05, "beneficios_consulta": 3.88776602484822e-05, "conta_vencimento": 9.326265865733069e-05, "sem_correspondencia": 0.0002535141903020007}, "confidence": 0.9703574609013681, "input_tokens": 507, "latency_ms": 165.7215260000271} +{"id": "g0172-bonus_nao_recebido-emocional-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.028348602247988804, "recarga_nao_creditada": 0.01948369039375236, "bonus_nao_recebido": 0.9387767758393502, "sem_correspondencia": 0.01339093151890865}, "confidence": 0.9387767758393502, "input_tokens": 219, "latency_ms": 77.61517499994852} +{"id": "g0172-bonus_nao_recebido-emocional-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.0031620941485528448, "beneficios_consulta": 0.0009059551416839287, "roaming_cobranca": 7.436532655843933e-05, "parceiros_ofertas": 3.100008022320283e-05, "bonus_nao_recebido": 0.9935004484193484, "conta_segunda_via": 5.440683516187499e-05, "recarga_nao_creditada": 0.0002941205720636708, "fidelidade_pontos": 1.5587819255858843e-05, "internet_pacote_adicional": 2.1306022779067358e-05, "fidelidade_resgate": 1.1404292188781741e-05, "desconto_retencao": 1.1404292188781741e-05, "sem_correspondencia": 0.001917907049995215}, "confidence": 0.9935004484193484, "input_tokens": 417, "latency_ms": 146.07629200003203} +{"id": "g0172-bonus_nao_recebido-emocional-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.996781503487751, "recarga_nao_creditada": 0.0024707743214310283, "internet_pacote_adicional": 0.00012301261006264928, "sem_correspondencia": 0.0006247095807553679}, "confidence": 0.996781503487751, "input_tokens": 222, "latency_ms": 78.131720999977} +{"id": "g0172-bonus_nao_recebido-emocional-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 70, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"negociacao_divida": 0.0006254595175345582, "parceiros_ofertas": 0.000487108362035377, "desconto_retencao": 6.592294814298022e-05, "troca_numero": 2.9253130911061992e-05, "plano_nova_linha": 0.0002607303177066014, "reclamacao_atendimento": 0.0002300936977859732, "atendimento_humano": 4.823025916764333e-05, "bonus_nao_recebido": 0.9979780964860178, "fidelidade_resgate": 1.2194519233505107e-05, "beneficios_consulta": 6.94822761510211e-06, "fidelidade_pontos": 2.255759239010322e-06, "recarga_nao_creditada": 3.528601139519491e-05, "seguranca_perda_roubo": 8.92170085872276e-06, "plano_troca": 4.4861129209762635e-06, "internet_pacote_adicional": 2.581579741991389e-05, "sem_correspondencia": 0.0001791971520155111}, "confidence": 0.9979780964860178, "input_tokens": 513, "latency_ms": 184.69007200002352} +{"id": "g0172-bonus_nao_recebido-emocional-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.01861881114534306, "bonus_nao_recebido": 0.6165703460115731, "recarga_nao_creditada": 0.3300263241886027, "sem_correspondencia": 0.03478451865448118}, "confidence": 0.6165703460115731, "input_tokens": 221, "latency_ms": 79.00758099998484} +{"id": "g0172-bonus_nao_recebido-emocional-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_cancelamento": 0.0010149380012567017, "vas_consulta": 0.00015564578353237949, "conta_pagamento_confirmacao": 0.00013735692186767732, "roaming_cobranca": 3.935341699703989e-05, "plano_troca": 7.352186221586429e-05, "fidelidade_pontos": 3.06484719738302e-05, "negociacao_divida": 2.7047181585855934e-05, "recarga_nao_creditada": 0.012364476070798224, "roaming_pacote": 3.4729268606007674e-05, "conta_vencimento": 1.54110195249992e-05, "fidelidade_resgate": 1.1274942742491266e-05, "internet_pacote_adicional": 0.0004794227648994839, "beneficios_consulta": 0.0008956796424244396, "desconto_retencao": 5.378974346638789e-05, "bonus_nao_recebido": 0.9822319952119856, "sem_correspondencia": 0.0024347096961230496}, "confidence": 0.9822319952119856, "input_tokens": 515, "latency_ms": 186.6675280000436} +{"id": "g0173-bonus_nao_recebido-longo_contexto-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 271, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0031717356684939774, "internet_pacote_adicional": 0.00020276227759984686, "bonus_nao_recebido": 0.9965297239358104, "sem_correspondencia": 9.577811809575632e-05}, "confidence": 0.9965297239358104, "input_tokens": 270, "latency_ms": 103.86849299999312} +{"id": "g0173-bonus_nao_recebido-longo_contexto-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 226, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9982511473762768, "internet_pacote_adicional": 0.0002608016545882604, "beneficios_consulta": 5.819271495525402e-05, "desconto_retencao": 1.6672491976998e-05, "fidelidade_pontos": 3.999522909248516e-05, "fidelidade_resgate": 1.7747775325866837e-05, "recarga_nao_creditada": 0.0005521171070959603, "sem_correspondencia": 0.0008033256506884602}, "confidence": 0.9982511473762768, "input_tokens": 361, "latency_ms": 121.24242100003357} +{"id": "g0173-bonus_nao_recebido-longo_contexto-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 227, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.00048740355852320774, "roaming_duvida": 6.596289864327125e-05, "plano_consulta": 0.00010875443407019794, "fidelidade_resgate": 3.1158667040927e-05, "internet_pacote_adicional": 5.137195711703936e-05, "desconto_retencao": 1.2988864873171e-05, "beneficios_consulta": 7.474575655742668e-05, "negociacao_divida": 1.6678032631074165e-05, "bonus_nao_recebido": 0.9985828892836279, "internet_problema_conexao": 4.53355930354959e-05, "recarga_nao_creditada": 3.530739535705073e-05, "sem_correspondencia": 0.00048740355852320774}, "confidence": 0.9985828892836279, "input_tokens": 461, "latency_ms": 157.31950899998992} +{"id": "g0173-bonus_nao_recebido-longo_contexto-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 259, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 0.0009094676378739051, "roaming_duvida": 0.00013947137945268814, "internet_pacote_adicional": 4.253636746143157e-05, "recarga_nao_creditada": 0.00013947137945268814, "fidelidade_resgate": 0.0001580417778739099, "bonus_nao_recebido": 0.9973523682101302, "fidelidade_pontos": 3.312735628797593e-05, "marketplace_compra": 1.665748083628851e-05, "conta_explicacao": 1.665748083628851e-05, "desconto_retencao": 1.1448507990447172e-05, "beneficios_consulta": 1.2972859119298411e-05, "sem_correspondencia": 0.001167779562685057}, "confidence": 0.9973523682101302, "input_tokens": 471, "latency_ms": 159.33113500000218} +{"id": "g0173-bonus_nao_recebido-longo_contexto-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.0013246093381063199, "fidelidade_pontos": 0.00015820202504385257, "fidelidade_resgate": 2.749138975371634e-05, "recarga_nao_creditada": 1.4715080551546538e-05, "internet_pacote_adicional": 7.472934520661233e-05, "bonus_nao_recebido": 0.9983636381198424, "desconto_retencao": 1.3823538890475344e-05, "sem_correspondencia": 2.279116260507715e-05}, "confidence": 0.9983636381198424, "input_tokens": 359, "latency_ms": 120.94953700000133} +{"id": "g0173-bonus_nao_recebido-longo_contexto-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9996294655440782, "internet_pacote_adicional": 0.0002033929769692355, "recarga_nao_creditada": 0.00010886841540328309, "sem_correspondencia": 5.827306354936015e-05}, "confidence": 0.9996294655440782, "input_tokens": 258, "latency_ms": 101.68172700002742} +{"id": "g0173-bonus_nao_recebido-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 203, "length_bucket": "longo"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 0.03760587486476429, "reclamacao_atendimento": 0.00950825420069088, "plano_nova_linha": 0.0027241604382639895, "internet_pacote_adicional": 0.001002162619689908, "desconto_retencao": 0.0030868781865246876, "fidelidade_pontos": 0.022809116090796226, "recarga_nao_creditada": 0.012208840062015074, "recarga_saldo": 0.010774263538879022, "beneficios_consulta": 0.21640686813030927, "internet_problema_conexao": 0.012208840062015074, "parceiros_ofertas": 0.3567946066120385, "sem_correspondencia": 0.3148701351940132}, "confidence": 0.3567946066120385, "input_tokens": 448, "latency_ms": 149.32656500002395} +{"id": "g0173-bonus_nao_recebido-longo_contexto-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0004304444553913255, "recarga_nao_creditada": 0.00020332756353968388, "bonus_nao_recebido": 0.9993079736587809, "sem_correspondencia": 5.8254322288014535e-05}, "confidence": 0.9993079736587809, "input_tokens": 252, "latency_ms": 81.48325500002329} +{"id": "g0173-bonus_nao_recebido-longo_contexto-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 98, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 268, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.0027748464498654887, "desconto_retencao": 0.00033140814799180446, "fidelidade_pontos": 0.00029246666409406464, "bonus_nao_recebido": 0.9879137657268766, "fidelidade_resgate": 0.00022777326701873906, "internet_pacote_adicional": 0.0001219182442828877, "recarga_nao_creditada": 0.00754281468143345, "sem_correspondencia": 0.0007950068184369314}, "confidence": 0.9879137657268766, "input_tokens": 374, "latency_ms": 121.9589370000449} +{"id": "g0173-bonus_nao_recebido-longo_contexto-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 186, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"marketplace_pedido": 0.020630003845704067, "fidelidade_pontos": 0.004603176061954671, "bonus_nao_recebido": 0.1727329073797514, "conta_vencimento": 0.00022917864130585195, "plano_nova_linha": 0.000294271200398677, "internet_pacote_adicional": 7.920201912345787e-05, "fidelidade_resgate": 6.566078007202749e-05, "vas_consulta": 0.0001152382578450578, "beneficios_consulta": 0.0003334529555138789, "suporte_configuracao": 0.0002596934228716832, "recarga_nao_creditada": 0.774135183091549, "cadastro_atualizacao": 0.0007999120566825538, "internet_consumo": 0.0004851711874517587, "desconto_retencao": 0.0003334529555138789, "conta_pagamento_confirmacao": 0.006697581650120068, "sem_correspondencia": 0.01820591449414213}, "confidence": 0.774135183091549, "input_tokens": 559, "latency_ms": 192.73213799999667} +{"id": "g0173-bonus_nao_recebido-longo_contexto-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.00359236773196, "fidelidade_resgate": 0.00012292406407121869, "internet_pacote_adicional": 2.0066801832229307e-05, "cancelamento_linha": 6.514736726824297e-06, "negociacao_religacao": 4.52212359970425e-05, "bonus_nao_recebido": 0.9960640078877387, "conta_segunda_via": 7.382163844138592e-06, "desconto_retencao": 3.7119850945882357e-06, "troca_numero": 3.2758153484143044e-06, "recarga_realizar": 1.365563002233844e-06, "suporte_chip_esim": 1.2828277223932605e-06, "fidelidade_pontos": 5.749234982576548e-06, "recarga_nao_creditada": 3.108007067444368e-05, "conta_explicacao": 3.4870872868251044e-06, "conta_pagamento_confirmacao": 2.5766283584218567e-05, "sem_correspondencia": 6.579651013412039e-05}, "confidence": 0.9960640078877387, "input_tokens": 557, "latency_ms": 190.55276299997104} +{"id": "g0173-bonus_nao_recebido-longo_contexto-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 246, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0019264637315463847, "bonus_nao_recebido": 0.9979329191994573, "internet_pacote_adicional": 7.469710510725425e-05, "sem_correspondencia": 6.591996388918783e-05}, "confidence": 0.9979329191994573, "input_tokens": 264, "latency_ms": 103.64967599997499} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.8996214828462586, "fidelidade_resgate": 0.0013525261961556663, "beneficios_consulta": 0.0948194066911902, "fidelidade_pontos": 9.797666903197679e-05, "internet_pacote_adicional": 0.0002350338107260004, "recarga_nao_creditada": 0.001532612966906152, "desconto_retencao": 0.00011102211095022494, "sem_correspondencia": 0.002229938708780981}, "confidence": 0.8996214828462586, "input_tokens": 324, "latency_ms": 115.96752700000934} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["atendimento_humano", "beneficios_consulta", "bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 150, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.1845240245343293, "parceiros_ofertas": 0.024972611124313128, "reclamacao_atendimento": 0.022038251966655945, "conta_segunda_via": 0.007154772877239856, "atendimento_humano": 0.1437074548028228, "troca_numero": 0.017163407889156577, "desconto_retencao": 0.03206546740467709, "sem_correspondencia": 0.5683740094008053}, "confidence": 0.5683740094008053, "input_tokens": 323, "latency_ms": 116.56451999999717} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.4056838162189585, "negociacao_religacao": 0.0005382533485436646, "internet_pacote_adicional": 0.00032646715858472287, "conta_debito_automatico_digital": 4.4182525374515625e-05, "internet_problema_conexao": 0.00010598836854599993, "desconto_retencao": 4.1505641484907826e-05, "fidelidade_pontos": 3.8990941791375326e-05, "fidelidade_resgate": 1.9605876787530362e-05, "vas_cancelamento": 4.7032053442169594e-05, "beneficios_consulta": 0.0001542121662838197, "recarga_nao_creditada": 0.5902664696481328, "sem_correspondencia": 0.0027334760520700712}, "confidence": 0.5902664696481328, "input_tokens": 421, "latency_ms": 147.71809900003063} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 120, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.012399509472211852, "fidelidade_pontos": 0.00013774610780270416, "bonus_nao_recebido": 0.9850150429992541, "fidelidade_resgate": 4.760378106008559e-05, "desconto_retencao": 8.354723763842167e-05, "internet_pacote_adicional": 2.112404979510164e-05, "recarga_nao_creditada": 0.000617335225820988, "sem_correspondencia": 0.001678091126416853}, "confidence": 0.9850150429992541, "input_tokens": 326, "latency_ms": 117.31572999997297} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.003593332536160472, "bonus_nao_recebido": 0.996331521352521, "internet_pacote_adicional": 3.991831870496013e-05, "sem_correspondencia": 3.522779261351203e-05}, "confidence": 0.996331521352521, "input_tokens": 216, "latency_ms": 77.04210899998998} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.6436124839036598, "desconto_retencao": 0.011788173839460672, "fidelidade_pontos": 0.0020484774541624554, "fidelidade_resgate": 0.0006650432598217919, "internet_pacote_adicional": 0.0009676322333904091, "beneficios_consulta": 0.036310131678281524, "recarga_nao_creditada": 0.23677180090944228, "sem_correspondencia": 0.06783625672178113}, "confidence": 0.6436124839036598, "input_tokens": 322, "latency_ms": 118.03207599996313} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_contratacao": 0.005783104776984129, "conta_segunda_via": 0.001877499234839756, "desconto_retencao": 0.00032626044586329776, "fidelidade_pontos": 0.00041892670494834923, "internet_pacote_adicional": 0.00028792383291022944, "suporte_sem_sinal": 0.00019788696346760394, "internet_consumo": 8.249155925915259e-05, "internet_problema_conexao": 0.00010592125875095491, "roaming_duvida": 0.0005379125368829268, "recarga_nao_creditada": 0.5205785020344552, "beneficios_consulta": 0.00019788696346760394, "bonus_nao_recebido": 0.4594089155975353, "fidelidade_resgate": 0.00028792383291022944, "portabilidade": 0.0001200245105005356, "plano_nova_linha": 0.00025409189072356204, "sem_correspondencia": 0.009534727856501253}, "confidence": 0.5205785020344552, "input_tokens": 517, "latency_ms": 183.95310799996878} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano", "bonus_nao_recebido", "conta_contestacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"atendimento_humano": 0.03720103272632542, "conta_contestacao": 0.959427279282556, "reclamacao_atendimento": 0.0012729493391455634, "sem_correspondencia": 0.0020987386519729615}, "confidence": 0.959427279282556, "input_tokens": 235, "latency_ms": 79.18598899999552} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_resgate": 0.001030271038700252, "negociacao_divida": 0.00012304832827120745, "vas_contratacao": 7.463258372287213e-05, "desconto_retencao": 7.463258372287213e-05, "vas_consulta": 0.00013943202283297777, "fidelidade_pontos": 3.9947943377567676e-05, "recarga_nao_creditada": 3.7527619841420156e-05, "portabilidade": 3.525393629532827e-05, "bonus_nao_recebido": 0.9970709311294407, "conta_contestacao": 4.252436437058519e-05, "plano_consulta": 5.755046896550068e-06, "roaming_pacote": 6.586302396732016e-05, "beneficios_consulta": 2.5792330775551436e-05, "conta_pagamento_confirmacao": 1.5643839400821673e-05, "internet_pacote_adicional": 5.129417464119964e-05, "sem_correspondencia": 0.0011674500337427428}, "confidence": 0.9970709311294407, "input_tokens": 514, "latency_ms": 184.19697900003484} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.005206281449009249, "internet_pacote_adicional": 0.0003771417632181606, "fidelidade_resgate": 0.00017814915458603056, "recarga_nao_creditada": 0.0014916246089453707, "bonus_nao_recebido": 0.9921416282830816, "fidelidade_pontos": 6.976421132360443e-05, "beneficios_consulta": 0.00010805292425831302, "sem_correspondencia": 0.00042735760557755393}, "confidence": 0.9921416282830816, "input_tokens": 327, "latency_ms": 117.37502400001176} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.003896539666541383, "reclamacao_atendimento": 0.00046537529834405126, "roaming_duvida": 0.00028226438671858105, "fidelidade_pontos": 0.00013333225531581277, "bonus_nao_recebido": 0.953451820150192, "beneficios_consulta": 0.00041069225932800725, "vas_contratacao": 8.087010077767318e-05, "fidelidade_resgate": 7.136761344800069e-05, "conta_contestacao": 0.00019399728677618963, "recarga_nao_creditada": 0.015411113335074531, "desconto_retencao": 0.00019399728677618963, "sem_correspondencia": 0.025408630360707774}, "confidence": 0.953451820150192, "input_tokens": 423, "latency_ms": 146.985562999987} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0016717460459042643, "bonus_nao_recebido": 0.9812905731802125, "conta_segunda_via": 0.00012110087738827552, "suporte_sem_sinal": 5.048235633291594e-05, "fidelidade_resgate": 8.323133468114183e-05, "desconto_retencao": 2.7021258165761278e-05, "beneficios_consulta": 0.0006968874330852121, "vas_consulta": 5.7204003985812e-05, "fidelidade_pontos": 5.7204003985812e-05, "conta_explicacao": 6.900119999568478e-05, "internet_pacote_adicional": 1.4463437246185812e-05, "sem_correspondencia": 0.015861084869016554}, "confidence": 0.9812905731802125, "input_tokens": 423, "latency_ms": 146.31047500000705} +{"id": "g0176-marketplace_compra-informal_abreviado-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"seguranca_fraude": 0.0013247033556919314, "marketplace_compra": 0.998434499570172, "fidelidade_resgate": 3.5302148667631023e-05, "marketplace_pedido": 2.1411835520651708e-05, "parceiros_ofertas": 4.000257515266122e-05, "fidelidade_pontos": 7.87697408579219e-06, "plano_nova_linha": 1.2986934723999278e-05, "sem_correspondencia": 0.00012321660598533688}, "confidence": 0.998434499570172, "input_tokens": 318, "latency_ms": 110.19513499996947} +{"id": "g0176-marketplace_compra-informal_abreviado-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"portabilidade": 0.010391682973592649, "parceiros_ofertas": 0.021999193027729284, "vas_contratacao": 0.0012411095428229012, "vas_consulta": 0.00045657868504623325, "negociacao_divida": 0.000664318066839937, "fidelidade_resgate": 0.010391682973592649, "roaming_cobranca": 0.00011544117018015226, "plano_nova_linha": 0.00020260556332962258, "marketplace_compra": 0.8255136281001659, "marketplace_pedido": 0.002318697886109439, "suporte_configuracao": 0.00010844694325370851, "sem_correspondencia": 0.12659661506733755}, "confidence": 0.8255136281001659, "input_tokens": 415, "latency_ms": 145.64712099996768} +{"id": "g0176-marketplace_compra-informal_abreviado-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.002177440758314438, "marketplace_compra": 0.9954055311196892, "marketplace_pedido": 0.00017873522164986178, "conta_pagamento_confirmacao": 6.575301345820503e-05, "cancelamento_linha": 0.00015773327948877413, "fidelidade_resgate": 5.802683071246915e-05, "parceiros_ofertas": 3.519505191306721e-05, "sem_correspondencia": 0.0019215847247739438}, "confidence": 0.9954055311196892, "input_tokens": 310, "latency_ms": 109.27066699997567} +{"id": "g0176-marketplace_compra-informal_abreviado-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"negociacao_religacao": 0.0043366599672938376, "fidelidade_resgate": 0.001096479353273199, "parceiros_ofertas": 0.00027723339648984545, "plano_nova_linha": 0.00027723339648984545, "recarga_realizar": 0.0003141465943709305, "seguranca_fraude": 7.009557991206954e-05, "beneficios_consulta": 6.5848703414884e-05, "suporte_chip_esim": 0.0004033722117381689, "internet_consumo": 7.942869794418372e-05, "roaming_duvida": 8.455140884064393e-05, "vas_contratacao": 5.4590492525363996e-05, "internet_pacote_adicional": 0.0007535985039203286, "marketplace_pedido": 0.0026303172309120985, "conta_segunda_via": 0.0004033722117381689, "marketplace_compra": 0.826421107541111, "sem_correspondencia": 0.16273196471002557}, "confidence": 0.826421107541111, "input_tokens": 525, "latency_ms": 187.27271799997425} +{"id": "g0176-marketplace_compra-informal_abreviado-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.05781997947678711, "fidelidade_resgate": 0.016565701474457253, "marketplace_compra": 0.5485806913394276, "sem_correspondencia": 0.37703362770932813}, "confidence": 0.5485806913394276, "input_tokens": 213, "latency_ms": 77.32357000003276} +{"id": "g0176-marketplace_compra-informal_abreviado-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"vas_contratacao": 0.043261212095770385, "conta_vencimento": 0.004023919545722259, "recarga_realizar": 0.0011528722520289041, "conta_pagamento_confirmacao": 0.0011528722520289041, "marketplace_pedido": 0.0011528722520289041, "seguranca_fraude": 0.0005445782914416638, "parceiros_ofertas": 0.023156058185845076, "roaming_duvida": 0.001677419228853607, "marketplace_compra": 0.5270294550894348, "cancelamento_linha": 0.004559698208500544, "fidelidade_resgate": 0.009652881183144434, "plano_nova_linha": 0.012394544783424291, "plano_consulta": 0.004559698208500544, "internet_pacote_adicional": 0.0013063754089702212, "suporte_sem_sinal": 0.0021538489242887825, "sem_correspondencia": 0.3622216940900167}, "confidence": 0.5270294550894348, "input_tokens": 515, "latency_ms": 184.59781500001782} +{"id": "g0176-marketplace_compra-informal_abreviado-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.0024718529155301388, "plano_nova_linha": 0.00010860563747647382, "marketplace_compra": 0.9972166394038237, "sem_correspondencia": 0.00020290204316977166}, "confidence": 0.9972166394038237, "input_tokens": 214, "latency_ms": 76.97530000001507} +{"id": "g0176-marketplace_compra-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.00585895253188605, "suporte_configuracao": 0.0006175290536055613, "internet_pacote_adicional": 0.00015613579631131776, "parceiros_ofertas": 0.00010731045884025972, "conta_contestacao": 0.00022717624314754357, "desconto_retencao": 0.0002917000702690803, "plano_troca": 0.00015613579631131776, "vas_cancelamento": 8.357346937654602e-05, "suporte_chip_esim": 0.00037455030427509934, "vas_consulta": 0.0002004823309185121, "marketplace_compra": 0.0001769250360585268, "troca_numero": 0.0011536961579955362, "beneficios_consulta": 0.0006997520918169631, "recarga_realizar": 0.0010181332859548087, "recarga_saldo": 0.0035536343443898495, "sem_correspondencia": 0.985324313028843}, "confidence": 0.985324313028843, "input_tokens": 499, "latency_ms": 165.36467600002425} +{"id": "g0176-marketplace_compra-informal_abreviado-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.7639636777589581, "plano_nova_linha": 0.01585556029144369, "fidelidade_resgate": 0.0013015036447042996, "sem_correspondencia": 0.21887925830489402}, "confidence": 0.7639636777589581, "input_tokens": 214, "latency_ms": 78.04657499997347} +{"id": "g0176-marketplace_compra-informal_abreviado-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.006313430652536237, "marketplace_compra": 0.019446735470417677, "recarga_realizar": 0.0001682472279857685, "cadastro_atualizacao": 0.00010204710218503002, "fidelidade_resgate": 0.0003561793844409084, "reclamacao_atendimento": 5.8144686138591545e-05, "internet_problema_conexao": 4.253956111919074e-05, "recarga_nao_creditada": 3.9962219401720026e-05, "portabilidade": 5.8144686138591545e-05, "negociacao_divida": 5.462187769178254e-05, "plano_troca": 4.253956111919074e-05, "conta_contestacao": 0.0009681959483974496, "marketplace_pedido": 0.0023225813403296852, "suporte_sem_sinal": 0.0009681959483974496, "plano_nova_linha": 0.032062246415756286, "sem_correspondencia": 0.9369961879179445}, "confidence": 0.9369961879179445, "input_tokens": 516, "latency_ms": 187.74244299999054} +{"id": "g0176-marketplace_compra-informal_abreviado-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.017281322448648325, "recarga_realizar": 0.003003043549940322, "marketplace_pedido": 0.003003043549940322, "plano_nova_linha": 0.0008603863822379561, "fidelidade_resgate": 0.0020639596356163653, "internet_problema_conexao": 0.0004064177494030564, "marketplace_compra": 0.7348205289085012, "sem_correspondencia": 0.23856129777571247}, "confidence": 0.7348205289085012, "input_tokens": 306, "latency_ms": 108.61294000000044} +{"id": "g0176-marketplace_compra-informal_abreviado-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0030463611053893917, "plano_nova_linha": 0.0007702407105619545, "negociacao_religacao": 0.0004122801430388738, "fidelidade_resgate": 0.0005293781824575717, "recarga_nao_creditada": 0.0003210840982434658, "vas_consulta": 5.939458598105072e-05, "marketplace_pedido": 0.00019474734993084528, "troca_numero": 4.625655007224419e-05, "fidelidade_pontos": 0.00028335572216902646, "marketplace_compra": 0.9571382071709502, "roaming_pacote": 8.641861267723138e-05, "sem_correspondencia": 0.03711227576852822}, "confidence": 0.9571382071709502, "input_tokens": 393, "latency_ms": 143.25519499999473} +{"id": "g0177-marketplace_compra-erros_digitacao-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.0027950643651587607, "marketplace_pedido": 0.00037827082752332395, "parceiros_ofertas": 9.564184313572419e-05, "plano_troca": 9.564184313572419e-05, "fidelidade_resgate": 0.0005503808064469587, "vas_consulta": 6.573361339099117e-05, "marketplace_compra": 0.9951118421586344, "sem_correspondencia": 0.0009074245425741911}, "confidence": 0.9951118421586344, "input_tokens": 319, "latency_ms": 110.74373899998591} +{"id": "g0177-marketplace_compra-erros_digitacao-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.009468207558020818, "marketplace_compra": 0.7521528892566819, "bonus_nao_recebido": 0.0004160040070094052, "suporte_configuracao": 0.0002523191848145135, "cadastro_atualizacao": 0.00022267089906147824, "marketplace_pedido": 0.007373847460469207, "plano_troca": 0.000173416270556293, "roaming_cobranca": 9.880961249186661e-05, "suporte_sem_sinal": 0.0004160040070094052, "fidelidade_resgate": 0.0023939377719654296, "vas_cancelamento": 7.229065678921095e-05, "conta_debito_automatico_digital": 0.0003239842464197669, "desconto_retencao": 0.006507397543995361, "reclamacao_atendimento": 0.0006858746550528915, "plano_nova_linha": 0.003946936125371877, "sem_correspondencia": 0.2154954107442907}, "confidence": 0.7521528892566819, "input_tokens": 539, "latency_ms": 189.81641300001684} +{"id": "g0177-marketplace_compra-erros_digitacao-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"recarga_realizar": 0.0024385740381724034, "portabilidade": 0.0007916890783286854, "marketplace_pedido": 0.00022682271856299112, "marketplace_compra": 0.9837909820625997, "fidelidade_resgate": 0.00010714346565094548, "cancelamento_linha": 2.7090110548304794e-05, "conta_segunda_via": 2.3906938649553257e-05, "plano_nova_linha": 3.069711686122089e-05, "internet_consumo": 5.7349764480800444e-05, "parceiros_ofertas": 9.455377656913838e-05, "conta_vencimento": 2.7090110548304794e-05, "sem_correspondencia": 0.01238410081902784}, "confidence": 0.9837909820625997, "input_tokens": 408, "latency_ms": 145.31180699998458} +{"id": "g0177-marketplace_compra-erros_digitacao-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.0077970788918552735, "vas_contratacao": 0.001971410275474408, "reclamacao_atendimento": 0.0003881936998584273, "suporte_sem_sinal": 0.0003023255574331291, "marketplace_pedido": 0.0007252413104611643, "marketplace_compra": 0.901219785117129, "parceiros_ofertas": 0.00023545138087141993, "internet_problema_conexao": 8.136981991064188e-05, "portabilidade": 0.00014280848137019286, "plano_nova_linha": 0.003250306054451455, "troca_numero": 5.953143197119923e-05, "sem_correspondencia": 0.08382649797921365}, "confidence": 0.901219785117129, "input_tokens": 411, "latency_ms": 146.36487000001352} +{"id": "g0177-marketplace_compra-erros_digitacao-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.004473082714931383, "parceiros_ofertas": 0.0008808022107240631, "vas_cancelamento": 0.0004160615039263905, "recarga_saldo": 0.0001734402388372328, "marketplace_compra": 0.965916910297098, "marketplace_pedido": 0.0021129346621775566, "plano_nova_linha": 0.0002859546109662562, "sem_correspondencia": 0.025740813761339115}, "confidence": 0.965916910297098, "input_tokens": 320, "latency_ms": 110.71921400002793} +{"id": "g0177-marketplace_compra-erros_digitacao-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.013539596697645213, "marketplace_compra": 0.837665185816825, "marketplace_pedido": 0.0007638517761192355, "plano_nova_linha": 0.0004632995216922667, "fidelidade_pontos": 0.00028100536453655803, "fidelidade_resgate": 0.0004632995216922667, "parceiros_ofertas": 0.0012593786709498558, "sem_correspondencia": 0.14556438263053958}, "confidence": 0.837665185816825, "input_tokens": 324, "latency_ms": 115.79949299999726} +{"id": "g0177-marketplace_compra-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.005124463593387608, "parceiros_ofertas": 0.0011434223822673751, "troca_numero": 0.0003712148976358655, "fidelidade_pontos": 0.0004766493636175895, "plano_nova_linha": 0.002742927703390209, "marketplace_pedido": 0.010848489512332611, "fidelidade_resgate": 0.002742927703390209, "sem_correspondencia": 0.9765499048439785}, "confidence": 0.9765499048439785, "input_tokens": 311, "latency_ms": 109.01804899998524} +{"id": "g0177-marketplace_compra-erros_digitacao-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.010933240564499881, "plano_nova_linha": 0.0003301552573746489, "marketplace_compra": 0.9841789514347771, "sem_correspondencia": 0.0045576527433484155}, "confidence": 0.9841789514347771, "input_tokens": 220, "latency_ms": 78.5754799999836} +{"id": "g0177-marketplace_compra-erros_digitacao-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.014094620737545608, "internet_problema_conexao": 0.004575853398924345, "suporte_chip_esim": 0.0013110039485208298, "recarga_realizar": 0.0006192744157926431, "marketplace_pedido": 0.000901038958270998, "vas_cancelamento": 0.0004256206666038263, "plano_nova_linha": 0.0003314737084424333, "marketplace_compra": 0.8720033072467512, "fidelidade_resgate": 0.0006192744157926431, "plano_troca": 0.0007951640897822063, "cancelamento_linha": 0.0001774250906973841, "sem_correspondencia": 0.1041459433228758}, "confidence": 0.8720033072467512, "input_tokens": 420, "latency_ms": 147.04229899996335} +{"id": "g0177-marketplace_compra-erros_digitacao-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.37065787420874124, "fidelidade_resgate": 0.01628557041610276, "plano_nova_linha": 0.0019450340147118285, "sem_correspondencia": 0.6111115213604441}, "confidence": 0.6111115213604441, "input_tokens": 219, "latency_ms": 78.27546999999413} +{"id": "g0177-marketplace_compra-erros_digitacao-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9879373239026606, "plano_nova_linha": 0.004037474038318017, "fidelidade_resgate": 0.0004822075086961401, "sem_correspondencia": 0.0075429945503251855}, "confidence": 0.9879373239026606, "input_tokens": 221, "latency_ms": 78.09294899999486} +{"id": "g0177-marketplace_compra-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.025642339432641627, "plano_nova_linha": 0.00943328950080864, "marketplace_pedido": 0.002702682692152544, "sem_correspondencia": 0.9622216883743973}, "confidence": 0.9622216883743973, "input_tokens": 221, "latency_ms": 79.12016200003791} +{"id": "g0181-marketplace_compra-indireto_multiplo-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 0.008082862354310041, "parceiros_ofertas": 0.0010938964660831038, "fidelidade_resgate": 0.0004560038901705856, "marketplace_compra": 0.002043667650609153, "cadastro_atualizacao": 0.824474374585383, "conta_contestacao": 0.0003551361867484589, "troca_numero": 0.00011529583927612286, "conta_vencimento": 7.924159422368632e-05, "conta_segunda_via": 0.0001575907275820807, "fidelidade_pontos": 0.000516720102739254, "marketplace_pedido": 0.0002765803403366925, "sem_correspondencia": 0.16234863026253796}, "confidence": 0.824474374585383, "input_tokens": 436, "latency_ms": 148.675360000027} +{"id": "g0181-marketplace_compra-indireto_multiplo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.013141989061415466, "suporte_sem_sinal": 0.0008401392526982371, "conta_vencimento": 0.0003968536826194785, "marketplace_pedido": 0.06674052743590471, "plano_nova_linha": 0.0003968536826194785, "roaming_duvida": 0.00030906995878882067, "desconto_retencao": 0.0009520024945557269, "vas_contratacao": 0.0001874604060015398, "fidelidade_resgate": 0.006207836069100948, "parceiros_ofertas": 0.09710689442633184, "vas_consulta": 0.0006543011078904119, "sem_correspondencia": 0.8130660724220734}, "confidence": 0.8130660724220734, "input_tokens": 421, "latency_ms": 146.79480500001318} +{"id": "g0181-marketplace_compra-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["bonus_nao_recebido"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.027263291126163814, "reclamacao_atendimento": 0.0025358810983017416, "negociacao_divida": 0.0008232800554910623, "negociacao_religacao": 0.0007265420989305362, "parceiros_ofertas": 0.15688940807134558, "cadastro_atualizacao": 0.0017428838911514627, "conta_vencimento": 0.0003431941866930387, "suporte_sem_sinal": 0.0005658315555814437, "fidelidade_resgate": 0.007811063685841787, "plano_nova_linha": 0.07410930885223983, "marketplace_pedido": 0.02405976997310165, "sem_correspondencia": 0.703129545405158}, "confidence": 0.703129545405158, "input_tokens": 439, "latency_ms": 149.97519399997827} +{"id": "g0181-marketplace_compra-indireto_multiplo-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.04692370802718356, "marketplace_compra": 0.4451997462243337, "plano_nova_linha": 0.003399142008635332, "sem_correspondencia": 0.5044774037398474}, "confidence": 0.5044774037398474, "input_tokens": 235, "latency_ms": 79.5561899999484} +{"id": "g0181-marketplace_compra-indireto_multiplo-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.013285724569094727, "conta_debito_automatico_digital": 0.0015867535208610678, "fidelidade_resgate": 0.0004546124951614917, "portabilidade": 0.00031245029392890593, "conta_contestacao": 0.0005837339985311881, "parceiros_ofertas": 0.0007495292906988104, "plano_nova_linha": 0.015054698243341618, "internet_consumo": 0.0005837339985311881, "marketplace_compra": 0.126051445106189, "marketplace_pedido": 0.005538313976765209, "suporte_chip_esim": 0.0005837339985311881, "roaming_duvida": 0.0014003050673250935, "desconto_retencao": 0.006275731915369879, "seguranca_perda_roubo": 0.002616114281201962, "suporte_sem_sinal": 0.0029644458507900352, "sem_correspondencia": 0.8219586733936787}, "confidence": 0.8219586733936787, "input_tokens": 534, "latency_ms": 189.1780400000016} +{"id": "g0181-marketplace_compra-indireto_multiplo-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 164, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0065591713780729, "seguranca_fraude": 0.002129451171717634, "fidelidade_resgate": 0.0006100979753766545, "conta_contestacao": 0.0006913315770172587, "vas_cancelamento": 0.0005384095735430303, "marketplace_pedido": 0.0014635489600304033, "recarga_saldo": 0.00019806981303636462, "plano_nova_linha": 0.0008876873162489792, "conta_vencimento": 0.0012915774240077368, "marketplace_compra": 0.6690536696881086, "reclamacao_atendimento": 0.0005384095735430303, "sem_correspondencia": 0.3160385755492974}, "confidence": 0.6690536696881086, "input_tokens": 443, "latency_ms": 149.48454500000707} +{"id": "g0181-marketplace_compra-indireto_multiplo-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.02119341534777017, "marketplace_compra": 0.03959451254765364, "internet_pacote_adicional": 0.0004398553028252759, "marketplace_pedido": 0.00026678572700071474, "conta_contestacao": 0.0002354375777319102, "plano_consulta": 0.0004398553028252759, "recarga_realizar": 0.00020777293310043066, "plano_nova_linha": 0.0004984213559697018, "fidelidade_resgate": 0.0015352458585184473, "beneficios_consulta": 0.0004398553028252759, "parceiros_ofertas": 0.00012602065418383307, "suporte_chip_esim": 0.030836237377443218, "roaming_cobranca": 0.0006399856892850655, "negociacao_divida": 0.0006399856892850655, "roaming_duvida": 0.0017396614696574301, "sem_correspondencia": 0.9011669518639246}, "confidence": 0.9011669518639246, "input_tokens": 541, "latency_ms": 190.73850199998788} +{"id": "g0181-marketplace_compra-indireto_multiplo-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.03128699983206713, "roaming_duvida": 0.003297625521167056, "cadastro_atualizacao": 0.0007357997106475546, "internet_pacote_adicional": 0.000833770303887295, "roaming_pacote": 0.000833770303887295, "marketplace_pedido": 0.008963875531251197, "marketplace_compra": 0.4319037102412395, "bonus_nao_recebido": 0.0010705822618707487, "fidelidade_resgate": 0.0029101443083138392, "plano_nova_linha": 0.0850468831105093, "recarga_saldo": 0.001213128633919623, "sem_correspondencia": 0.4319037102412395}, "confidence": 0.4319037102412395, "input_tokens": 436, "latency_ms": 149.24669399999857} +{"id": "g0181-marketplace_compra-indireto_multiplo-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.004298827032747036, "marketplace_pedido": 0.0023009962985042305, "reclamacao_atendimento": 0.00031140598578446746, "fidelidade_resgate": 0.0008464892324312937, "portabilidade": 0.0005134216725861932, "parceiros_ofertas": 0.001086913689394278, "conta_explicacao": 0.00024252322558206604, "plano_nova_linha": 0.00024252322558206604, "conta_contestacao": 0.0008464892324312937, "marketplace_compra": 0.2659590108623186, "internet_pacote_adicional": 0.00039985320065595776, "sem_correspondencia": 0.7229515463419826}, "confidence": 0.7229515463419826, "input_tokens": 443, "latency_ms": 149.2922719999683} +{"id": "g0181-marketplace_compra-indireto_multiplo-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"cadastro_atualizacao": 0.02029321053003717, "roaming_cobranca": 0.0012973015462027129, "vas_consulta": 0.00037168311596121875, "troca_numero": 0.000289467101765017, "parceiros_ofertas": 0.00047725056784790214, "marketplace_pedido": 0.00042117214788251286, "conta_segunda_via": 0.0001549405743999949, "suporte_sem_sinal": 9.397620880708327e-05, "fidelidade_resgate": 0.00037168311596121875, "recarga_saldo": 0.00018689400770393588, "recarga_nao_creditada": 8.828247814706084e-05, "marketplace_compra": 0.5233687975808202, "atendimento_humano": 0.0007868531626645508, "conta_pagamento_confirmacao": 0.0011448645962421006, "plano_nova_linha": 0.09094785983453693, "sem_correspondencia": 0.3597057634310203}, "confidence": 0.5233687975808202, "input_tokens": 520, "latency_ms": 184.8104469999612} +{"id": "g0181-marketplace_compra-indireto_multiplo-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["marketplace_pedido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.09053105048146239, "marketplace_pedido": 0.758007205173759, "parceiros_ofertas": 0.000887535188950829, "reclamacao_atendimento": 0.0005383173036725231, "fidelidade_resgate": 0.0006099934199156245, "internet_problema_conexao": 7.755196052469187e-05, "plano_nova_linha": 8.787788410085416e-05, "sem_correspondencia": 0.14926046858761413}, "confidence": 0.758007205173759, "input_tokens": 345, "latency_ms": 120.24367499998334} +{"id": "g0181-marketplace_compra-indireto_multiplo-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 144, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.06275496594516787, "marketplace_compra": 0.17058568357431603, "fidelidade_resgate": 0.002147356849356327, "sem_correspondencia": 0.7645119936311597}, "confidence": 0.7645119936311597, "input_tokens": 237, "latency_ms": 80.25933900000837} +{"id": "g0184-marketplace_pedido-erros_digitacao-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.0007092374271653368, "parceiros_ofertas": 4.5340031806428025e-05, "internet_problema_conexao": 7.475307485347824e-05, "portabilidade": 2.1417114525570368e-05, "marketplace_pedido": 0.9986806597197354, "fidelidade_pontos": 3.758820658675433e-05, "marketplace_compra": 5.137698690345462e-05, "sem_correspondencia": 0.0003796274384236515}, "confidence": 0.9986806597197354, "input_tokens": 312, "latency_ms": 110.81528400001162} +{"id": "g0184-marketplace_pedido-erros_digitacao-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.025422195873546938, "vas_cancelamento": 0.0018415776923568904, "portabilidade": 0.00032001821777122747, "atendimento_humano": 0.00032001821777122747, "suporte_sem_sinal": 0.0007676837962307801, "roaming_duvida": 0.0002492304385973474, "troca_numero": 9.760004209384768e-05, "plano_troca": 0.0001941008607448438, "conta_explicacao": 0.0005978727416557604, "parceiros_ofertas": 0.00032001821777122747, "conta_segunda_via": 0.0002824150859537508, "seguranca_perda_roubo": 0.0016251866093738427, "recarga_nao_creditada": 0.0018415776923568904, "vas_contratacao": 0.0007676837962307801, "marketplace_pedido": 0.3097057476973063, "sem_correspondencia": 0.6556470730202384}, "confidence": 0.6556470730202384, "input_tokens": 508, "latency_ms": 166.14383000000998} +{"id": "g0184-marketplace_pedido-erros_digitacao-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.00116905600937113, "marketplace_pedido": 0.9984425286872683, "marketplace_compra": 0.00015821452614770602, "sem_correspondencia": 0.00023020077721279918}, "confidence": 0.9984425286872683, "input_tokens": 213, "latency_ms": 77.82925699996213} +{"id": "g0184-marketplace_pedido-erros_digitacao-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"negociacao_religacao": 0.02629097773931954, "plano_consulta": 0.0027710486666975166, "suporte_sem_sinal": 0.0021580948715529988, "conta_segunda_via": 0.001680725975907858, "marketplace_pedido": 0.768334994340005, "parceiros_ofertas": 0.0004249540764070809, "recarga_saldo": 0.0003750206561699464, "suporte_configuracao": 0.00022746152599262227, "marketplace_compra": 0.001308950706165491, "plano_nova_linha": 0.001680725975907858, "atendimento_humano": 0.00048153605430512563, "sem_correspondencia": 0.194265509411569}, "confidence": 0.768334994340005, "input_tokens": 411, "latency_ms": 145.83413899998732} +{"id": "g0184-marketplace_pedido-erros_digitacao-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"suporte_chip_esim": 0.009100965586686674, "recarga_saldo": 0.0008465216653694874, "recarga_realizar": 0.0004531103958779465, "bonus_nao_recebido": 0.00031141791719564574, "parceiros_ofertas": 0.0006592717358766666, "marketplace_pedido": 0.9283237275722597, "marketplace_compra": 0.0009592347156009882, "sem_correspondencia": 0.059345750411132825}, "confidence": 0.9283237275722597, "input_tokens": 316, "latency_ms": 109.93173200000683} +{"id": "g0184-marketplace_pedido-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.005123105716017044, "conta_contestacao": 0.005123105716017044, "cancelamento_linha": 0.0012953239785027356, "portabilidade": 0.0005399713698166511, "suporte_chip_esim": 0.0011431193988722193, "parceiros_ofertas": 0.0003711165333290595, "internet_consumo": 0.00013652614289057737, "beneficios_consulta": 8.81479029761851e-05, "suporte_sem_sinal": 0.0008902622829857979, "roaming_pacote": 0.006578197951744134, "marketplace_compra": 0.0024199837864027586, "sem_correspondencia": 0.9762911392204457}, "confidence": 0.9762911392204457, "input_tokens": 406, "latency_ms": 145.270824000022} +{"id": "g0184-marketplace_pedido-erros_digitacao-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.000430531803061517, "marketplace_pedido": 0.999510757600378, "marketplace_compra": 3.118761920929449e-05, "sem_correspondencia": 2.752297735119022e-05}, "confidence": 0.999510757600378, "input_tokens": 209, "latency_ms": 76.69275800003561} +{"id": "g0184-marketplace_pedido-erros_digitacao-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"conta_explicacao": 0.009926739715220597, "vas_consulta": 0.0003396743540245324, "suporte_configuracao": 0.0001604508036650994, "beneficios_consulta": 9.731833179841495e-05, "suporte_chip_esim": 0.0001604508036650994, "plano_consulta": 5.902655198782557e-05, "plano_nova_linha": 4.893473034369659e-05, "cancelamento_linha": 9.731833179841495e-05, "suporte_sem_sinal": 0.0009233306241384509, "marketplace_pedido": 0.6141456391793191, "marketplace_compra": 6.688584607487315e-05, "desconto_retencao": 0.0004361505039644896, "conta_debito_automatico_digital": 0.0003396743540245324, "internet_consumo": 0.00020602291003396224, "parceiros_ofertas": 0.0004942232688716781, "sem_correspondencia": 0.37249815969106936}, "confidence": 0.6141456391793191, "input_tokens": 513, "latency_ms": 185.1097100000061} +{"id": "g0184-marketplace_pedido-erros_digitacao-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0013242506121117184, "marketplace_pedido": 0.9980932648265585, "marketplace_compra": 0.00020308040871476878, "sem_correspondencia": 0.0003794041526150503}, "confidence": 0.9980932648265585, "input_tokens": 210, "latency_ms": 77.11609599999747} +{"id": "g0184-marketplace_pedido-erros_digitacao-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.015475557008396723, "plano_nova_linha": 0.0007704826148078238, "desconto_retencao": 0.00041240962505108264, "recarga_saldo": 0.00019480851290259432, "plano_troca": 0.0009893192605292765, "roaming_duvida": 0.00022074696503982362, "parceiros_ofertas": 0.00013388980233516585, "recarga_realizar": 0.00019480851290259432, "bonus_nao_recebido": 0.0007704826148078238, "negociacao_divida": 0.0006000524637552367, "marketplace_compra": 0.00019480851290259432, "recarga_nao_creditada": 0.003912833578856339, "marketplace_pedido": 0.015475557008396723, "conta_vencimento": 0.001121045589657966, "conta_segunda_via": 0.0020943888909757172, "sem_correspondencia": 0.9574388090386825}, "confidence": 0.9574388090386825, "input_tokens": 515, "latency_ms": 184.11304300002485} +{"id": "g0184-marketplace_pedido-erros_digitacao-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.005182582450213792, "plano_troca": 0.0005462401714804606, "vas_consulta": 0.0002923812945010895, "marketplace_compra": 0.00033131141156958574, "conta_explicacao": 0.0013103620519368277, "roaming_pacote": 0.00013811114416943505, "marketplace_pedido": 0.9876253985164258, "sem_correspondencia": 0.004573612959702954}, "confidence": 0.9876253985164258, "input_tokens": 308, "latency_ms": 109.69749499997761} +{"id": "g0184-marketplace_pedido-erros_digitacao-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.02332103895373346, "marketplace_compra": 0.0027853009053081805, "seguranca_perda_roubo": 0.00042713972798668525, "cadastro_atualizacao": 0.0003326567546369374, "conta_pagamento_confirmacao": 0.0004840127220114974, "suporte_configuracao": 0.00012237758099774214, "plano_consulta": 0.00010799783617630287, "reclamacao_atendimento": 0.00042713972798668525, "parceiros_ofertas": 0.00029356855559094095, "conta_contestacao": 0.00029356855559094095, "plano_troca": 0.0001780583296934583, "recarga_realizar": 0.0016893703955947659, "roaming_cobranca": 0.0011610861607991461, "marketplace_pedido": 0.875115530533119, "internet_consumo": 0.001024654940539086, "sem_correspondencia": 0.09223649832023526}, "confidence": 0.875115530533119, "input_tokens": 522, "latency_ms": 185.3301520000059} +{"id": "g0186-marketplace_pedido-emocional-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"reclamacao_atendimento": 0.015771286958787333, "beneficios_consulta": 0.0004202905612843175, "seguranca_perda_roubo": 0.000224965326226092, "marketplace_compra": 0.00010626609563567687, "cancelamento_linha": 0.00012041526188301868, "internet_consumo": 3.240932806708295e-05, "suporte_sem_sinal": 2.5240410077462258e-05, "conta_explicacao": 3.6724579964150316e-05, "recarga_realizar": 3.044574614322513e-05, "parceiros_ofertas": 2.8601131634048692e-05, "bonus_nao_recebido": 0.0018836116148741764, "plano_consulta": 0.0005396637630830206, "seguranca_fraude": 0.0004202905612843175, "roaming_duvida": 0.00010626609563567687, "marketplace_pedido": 0.9757349731990693, "sem_correspondencia": 0.00451854936635113}, "confidence": 0.9757349731990693, "input_tokens": 530, "latency_ms": 188.1378369999993} +{"id": "g0186-marketplace_pedido-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.04178155796977002, "parceiros_ofertas": 0.005654518981905778, "marketplace_compra": 0.0016200468122530038, "sem_correspondencia": 0.9509438762360712}, "confidence": 0.9509438762360712, "input_tokens": 209, "latency_ms": 77.99383500002932} +{"id": "g0186-marketplace_pedido-emocional-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.028122540961753, "conta_debito_automatico_digital": 0.002037190034455172, "marketplace_pedido": 0.01034570465333069, "parceiros_ofertas": 0.00024330765273836198, "portabilidade": 0.0002757036903197955, "roaming_pacote": 0.00018948819047990176, "plano_consulta": 0.00018948819047990176, "bonus_nao_recebido": 0.0026158037828634168, "marketplace_compra": 0.01034570465333069, "internet_problema_conexao": 0.00158656519409895, "suporte_chip_esim": 0.0003124132101906916, "conta_explicacao": 0.003358758542264569, "plano_troca": 0.0029640940100780326, "beneficios_consulta": 0.001235618215558098, "roaming_duvida": 0.004886964842770494, "sem_correspondencia": 0.9312906541752882}, "confidence": 0.9312906541752882, "input_tokens": 529, "latency_ms": 187.85160999999562} +{"id": "g0186-marketplace_pedido-emocional-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.009690401154757819, "marketplace_pedido": 0.9884477900690929, "parceiros_ofertas": 0.0003757376283473387, "sem_correspondencia": 0.0014860711478019417}, "confidence": 0.9884477900690929, "input_tokens": 216, "latency_ms": 77.6354930000025} +{"id": "g0186-marketplace_pedido-emocional-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"atendimento_humano": 0.03065747732702307, "recarga_realizar": 0.003231274337291169, "fidelidade_resgate": 0.016409765108850925, "parceiros_ofertas": 0.0008169940973749493, "marketplace_pedido": 0.8959428174216982, "marketplace_compra": 0.0013469955463785307, "cancelamento_linha": 0.0010490411863132946, "sem_correspondencia": 0.05054563497506985}, "confidence": 0.8959428174216982, "input_tokens": 307, "latency_ms": 108.57651900005294} +{"id": "g0186-marketplace_pedido-emocional-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9881465961701958, "marketplace_compra": 0.004576026583681671, "parceiros_ofertas": 0.0006192978538008282, "sem_correspondencia": 0.00665807939232149}, "confidence": 0.9881465961701958, "input_tokens": 219, "latency_ms": 78.65149499997415} +{"id": "g0186-marketplace_pedido-emocional-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_nao_creditada": 0.004432501310245749, "marketplace_pedido": 0.8446852346315207, "parceiros_ofertas": 0.000412286845298105, "internet_pacote_adicional": 0.00015167185425060377, "desconto_retencao": 0.0002206812457738516, "seguranca_fraude": 0.00015167185425060377, "roaming_duvida": 8.642001754708586e-05, "plano_nova_linha": 0.00015167185425060377, "conta_vencimento": 0.0003638418639519519, "recarga_realizar": 0.0014390224869404004, "marketplace_compra": 0.0011207118396865444, "sem_correspondencia": 0.14678428419628387}, "confidence": 0.8446852346315207, "input_tokens": 410, "latency_ms": 145.8487230000287} +{"id": "g0186-marketplace_pedido-emocional-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.00453416502599614, "suporte_sem_sinal": 0.0010117089683899282, "seguranca_fraude": 0.0003721869299194232, "roaming_duvida": 0.00017580865706129956, "roaming_pacote": 0.00025580008663974647, "marketplace_pedido": 0.012325138397399842, "marketplace_compra": 9.410359292463646e-05, "conta_vencimento": 7.801461865991872e-05, "recarga_realizar": 0.0004217430438898857, "parceiros_ofertas": 0.0011464164524848817, "recarga_saldo": 0.0004778974777755186, "sem_correspondencia": 0.9791070167488588}, "confidence": 0.9791070167488588, "input_tokens": 413, "latency_ms": 145.61956199997894} +{"id": "g0186-marketplace_pedido-emocional-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"conta_vencimento": 0.0002958953852305259, "parceiros_ofertas": 8.47754472373395e-05, "seguranca_fraude": 2.1434589813655532e-05, "marketplace_pedido": 0.9994955329003802, "marketplace_compra": 2.752255811700986e-05, "recarga_realizar": 5.091161329514625e-06, "troca_numero": 3.7247731981616633e-06, "sem_correspondencia": 6.602318469366858e-05}, "confidence": 0.9994955329003802, "input_tokens": 313, "latency_ms": 108.79385599997704} +{"id": "g0186-marketplace_pedido-emocional-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.8789460837984274, "parceiros_ofertas": 0.01420684026876547, "marketplace_compra": 0.01420684026876547, "sem_correspondencia": 0.09264023566404167}, "confidence": 0.8789460837984274, "input_tokens": 215, "latency_ms": 77.98600299997815} +{"id": "g0186-marketplace_pedido-emocional-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0002959514472734332, "marketplace_pedido": 0.9996849030773011, "marketplace_compra": 1.3003199094604193e-05, "sem_correspondencia": 6.142276330923267e-06}, "confidence": 0.9996849030773011, "input_tokens": 217, "latency_ms": 78.35937300001206} +{"id": "g0186-marketplace_pedido-emocional-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.005209597814005402, "conta_debito_automatico_digital": 0.0007989177000422101, "plano_consulta": 8.420530607319707e-05, "reclamacao_atendimento": 5.7873404081420695e-05, "parceiros_ofertas": 0.0002288937533586037, "marketplace_pedido": 0.9927736155852454, "portabilidade": 4.797873715171818e-05, "sem_correspondencia": 0.0007989177000422101}, "confidence": 0.9927736155852454, "input_tokens": 325, "latency_ms": 117.2310809999999} +{"id": "g0187-marketplace_pedido-longo_contexto-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 227, "length_bucket": "longo"}, "pred": "marketplace_pedido", "probabilities": {"conta_explicacao": 0.0019244418839938536, "reclamacao_atendimento": 0.00022984180646218403, "suporte_sem_sinal": 9.581231964838289e-05, "vas_consulta": 1.3803073355544105e-05, "troca_numero": 3.9940517078707726e-05, "vas_cancelamento": 8.371987188400038e-06, "parceiros_ofertas": 1.0098544194413034e-05, "portabilidade": 5.753977036762722e-06, "internet_consumo": 1.772349701692398e-05, "negociacao_divida": 1.2966787417170767e-05, "marketplace_pedido": 0.9968855762377219, "marketplace_compra": 2.922110652299284e-05, "fidelidade_pontos": 2.7450689177563538e-05, "conta_debito_automatico_digital": 8.371987188400038e-06, "suporte_chip_esim": 6.585078007042716e-05, "sem_correspondencia": 0.0006247748059263556}, "confidence": 0.9968855762377219, "input_tokens": 558, "latency_ms": 191.98070400000233} +{"id": "g0187-marketplace_pedido-longo_contexto-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 216, "length_bucket": "longo"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.0013248922735327314, "parceiros_ofertas": 4.000827997713517e-05, "marketplace_pedido": 0.9985768877426098, "sem_correspondencia": 5.821170388037297e-05}, "confidence": 0.9985768877426098, "input_tokens": 249, "latency_ms": 80.53396899998688} +{"id": "g0187-marketplace_pedido-longo_contexto-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9999525250630409, "parceiros_ofertas": 3.120140362862146e-05, "marketplace_compra": 1.0129612673075726e-05, "sem_correspondencia": 6.143920657234072e-06}, "confidence": 0.9999525250630409, "input_tokens": 235, "latency_ms": 79.33625700002267} +{"id": "g0187-marketplace_pedido-longo_contexto-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0020970568673675458, "reclamacao_atendimento": 0.0023762767452506993, "internet_problema_conexao": 0.0004129349807518028, "conta_explicacao": 0.00032159408636707953, "cancelamento_linha": 0.012067729060689472, "marketplace_compra": 0.0011224736545127113, "beneficios_consulta": 7.175733999387443e-05, "fidelidade_pontos": 4.931805045234854e-05, "suporte_sem_sinal": 0.0002210281676826717, "marketplace_pedido": 0.9586584603413331, "recarga_nao_creditada": 5.5884672578350445e-05, "sem_correspondencia": 0.022545486033020454}, "confidence": 0.9586584603413331, "input_tokens": 436, "latency_ms": 149.1603169999962} +{"id": "g0187-marketplace_pedido-longo_contexto-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 178, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"conta_explicacao": 0.003931124838103349, "internet_consumo": 0.0002513084030365117, "recarga_saldo": 0.0001187096840172066, "marketplace_pedido": 0.9619145326073791, "internet_problema_conexao": 0.00010476092845198086, "beneficios_consulta": 3.001450852501968e-05, "vas_consulta": 2.1959083532056622e-05, "marketplace_compra": 0.0005320198934032001, "parceiros_ofertas": 6.763873908223928e-05, "internet_pacote_adicional": 4.102496903768127e-05, "seguranca_fraude": 7.200106296123458e-05, "sem_correspondencia": 0.03291490528247023}, "confidence": 0.9619145326073791, "input_tokens": 440, "latency_ms": 147.80553200000668} +{"id": "g0187-marketplace_pedido-longo_contexto-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.002786055577045572, "internet_pacote_adicional": 0.00022869336820789134, "seguranca_perda_roubo": 0.00013870953949103652, "marketplace_pedido": 0.9919044914275814, "vas_consulta": 0.00010802709797509321, "marketplace_compra": 0.00013870953949103652, "parceiros_ofertas": 1.556277901640312e-05, "conta_pagamento_confirmacao": 1.4619877901688547e-05, "bonus_nao_recebido": 3.294640343626479e-05, "conta_contestacao": 1.9983003811356255e-05, "recarga_saldo": 1.877229481463954e-05, "sem_correspondencia": 0.004593429091227754}, "confidence": 0.9919044914275814, "input_tokens": 445, "latency_ms": 149.63548200000787} +{"id": "g0187-marketplace_pedido-longo_contexto-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 162, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9995079193622328, "marketplace_compra": 0.00020336824616585595, "parceiros_ofertas": 5.82659780555617e-05, "sem_correspondencia": 0.00023044641354575323}, "confidence": 0.9995079193622328, "input_tokens": 238, "latency_ms": 80.10611500003506} +{"id": "g0187-marketplace_pedido-longo_contexto-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.0024718529155301388, "marketplace_pedido": 0.9972166394038237, "parceiros_ofertas": 0.00010860563747647382, "sem_correspondencia": 0.00020290204316977166}, "confidence": 0.9972166394038237, "input_tokens": 235, "latency_ms": 79.73069100000885} +{"id": "g0187-marketplace_pedido-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.007908334608017082, "parceiros_ofertas": 0.0017645879675942217, "vas_consulta": 0.0008335323352607559, "fidelidade_resgate": 0.00044615770848844204, "vas_contratacao": 0.0009445158762819047, "marketplace_compra": 0.06621567497473614, "roaming_cobranca": 0.00039373279580529096, "cadastro_atualizacao": 0.0003474679727441423, "reclamacao_atendimento": 0.0017645879675942217, "negociacao_divida": 0.004796647407028852, "portabilidade": 0.0005055629171975182, "sem_correspondencia": 0.9140791974692515}, "confidence": 0.9140791974692515, "input_tokens": 437, "latency_ms": 149.41716099997393} +{"id": "g0187-marketplace_pedido-longo_contexto-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 165, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.0001789887425057021, "vas_cancelamento": 2.744881267257738e-05, "roaming_duvida": 2.5785773183339264e-05, "conta_segunda_via": 1.2965901018979256e-05, "desconto_retencao": 2.5785773183339264e-05, "suporte_configuracao": 6.51966446918837e-06, "conta_contestacao": 7.3877477077755535e-06, "recarga_saldo": 4.769888421146323e-06, "parceiros_ofertas": 5.753583699949577e-06, "roaming_cobranca": 6.124657967516441e-06, "negociacao_divida": 1.0749109488178726e-05, "vas_consulta": 0.0002028208166867128, "marketplace_compra": 0.0019243103308380285, "internet_pacote_adicional": 3.524497312948993e-05, "marketplace_pedido": 0.9968174300158789, "sem_correspondencia": 0.0007079142091491272}, "confidence": 0.9968174300158789, "input_tokens": 549, "latency_ms": 190.58541700002252} +{"id": "g0187-marketplace_pedido-longo_contexto-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 152, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.00116945682936998, "parceiros_ofertas": 2.4271302165450188e-05, "marketplace_pedido": 0.9987848525194818, "sem_correspondencia": 2.1419348982704577e-05}, "confidence": 0.9987848525194818, "input_tokens": 233, "latency_ms": 80.52773200000729} +{"id": "g0187-marketplace_pedido-longo_contexto-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 200, "length_bucket": "longo"}, "pred": "marketplace_pedido", "probabilities": {"reclamacao_atendimento": 0.004572702930469999, "atendimento_humano": 0.0006188480462520462, "desconto_retencao": 0.0003753503137551279, "cadastro_atualizacao": 0.000701246706293934, "cancelamento_linha": 0.000701246706293934, "internet_consumo": 0.00015646928987892442, "parceiros_ofertas": 0.00015646928987892442, "marketplace_pedido": 0.9874288869200626, "marketplace_compra": 0.00012971759741063814, "conta_debito_automatico_digital": 5.4074339644442275e-05, "portabilidade": 1.6491741820984203e-05, "negociacao_religacao": 6.127425431870993e-05, "seguranca_perda_roubo": 0.0001144753779256037, "vas_consulta": 4.772043724552769e-05, "roaming_pacote": 0.0002923231182785911, "sem_correspondencia": 0.004572702930469999}, "confidence": 0.9874288869200626, "input_tokens": 526, "latency_ms": 186.93353899999465} +{"id": "g0189-parceiros_ofertas-curto_neutro-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9983220700781823, "beneficios_consulta": 0.0013245541864420891, "vas_contratacao": 0.00012320273108375686, "sem_correspondencia": 0.00023017300429183796}, "confidence": 0.9983220700781823, "input_tokens": 201, "latency_ms": 76.69263999997611} +{"id": "g0189-parceiros_ofertas-curto_neutro-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 0.0027490871728556255, "marketplace_pedido": 0.000541327360489363, "cadastro_atualizacao": 0.00019914320686763876, "beneficios_consulta": 0.00042158617224709256, "marketplace_compra": 0.0011459900311488768, "vas_contratacao": 7.32606916555559e-05, "recarga_realizar": 2.8689299066549702e-05, "conta_explicacao": 2.8689299066549702e-05, "vas_consulta": 0.00019914320686763876, "parceiros_ofertas": 0.9787428278703155, "plano_nova_linha": 5.03512879316748e-05, "sem_correspondencia": 0.01581990440148801}, "confidence": 0.9787428278703155, "input_tokens": 406, "latency_ms": 144.7233229999938} +{"id": "g0189-parceiros_ofertas-curto_neutro-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"conta_debito_automatico_digital": 0.01740603659508182, "marketplace_pedido": 0.0008665955339728804, "fidelidade_resgate": 0.000525616760924593, "vas_contratacao": 0.0006749052804642615, "vas_cancelamento": 0.0004093507450035284, "bonus_nao_recebido": 0.00021910966453590153, "reclamacao_atendimento": 0.0001248449235851109, "marketplace_compra": 0.0044009352572631135, "beneficios_consulta": 0.10016482476871152, "cadastro_atualizacao": 0.000525616760924593, "desconto_retencao": 0.0020788546163097677, "conta_vencimento": 0.004986912978814952, "parceiros_ofertas": 0.6531567045363293, "plano_troca": 0.0009819813887559897, "conta_segunda_via": 0.0014287744899548233, "sem_correspondencia": 0.21204893569936795}, "confidence": 0.6531567045363293, "input_tokens": 520, "latency_ms": 187.7394450000338} +{"id": "g0189-parceiros_ofertas-curto_neutro-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_pacote": 0.007333287825875881, "cadastro_atualizacao": 0.0021010221388698745, "internet_consumo": 0.001274334343959593, "vas_contratacao": 0.0021010221388698745, "marketplace_compra": 0.00346399989056664, "marketplace_pedido": 0.0008758363321985554, "beneficios_consulta": 0.04220015774670559, "conta_explicacao": 0.00269776582733256, "parceiros_ofertas": 0.8476128265857992, "plano_nova_linha": 0.0008758363321985554, "atendimento_humano": 0.00012617618679051988, "sem_correspondencia": 0.08933773465083322}, "confidence": 0.8476128265857992, "input_tokens": 395, "latency_ms": 142.93990599998097} +{"id": "g0189-parceiros_ofertas-curto_neutro-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.0016989664768697742, "parceiros_ofertas": 0.9972685695809214, "beneficios_consulta": 0.00012307271879378467, "sem_correspondencia": 0.0009093912234151914}, "confidence": 0.9972685695809214, "input_tokens": 202, "latency_ms": 75.77791299996761} +{"id": "g0189-parceiros_ofertas-curto_neutro-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.0035792941077566406, "beneficios_consulta": 0.0013167487161497493, "vas_contratacao": 0.0003329262131677215, "parceiros_ofertas": 0.9924390542378763, "conta_segunda_via": 0.0002019299557082469, "marketplace_compra": 0.0010254849312456918, "negociacao_divida": 7.907690684994629e-05, "sem_correspondencia": 0.0010254849312456918}, "confidence": 0.9924390542378763, "input_tokens": 310, "latency_ms": 109.44727500003637} +{"id": "g0189-parceiros_ofertas-curto_neutro-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"cancelamento_linha": 0.01131303338194041, "seguranca_perda_roubo": 0.0025242789502768963, "marketplace_pedido": 0.001052276021444372, "marketplace_compra": 0.004715973944286065, "desconto_retencao": 0.008810599256768133, "cadastro_atualizacao": 0.0003416240067039431, "reclamacao_atendimento": 0.00014241007340527002, "beneficios_consulta": 0.5450924741991641, "vas_contratacao": 0.0009286303295886996, "suporte_chip_esim": 0.0004970599967817082, "negociacao_religacao": 6.31940870020377e-05, "sem_correspondencia": 0.4245184457526385}, "confidence": 0.5450924741991641, "input_tokens": 411, "latency_ms": 146.46797599999672} +{"id": "g0189-parceiros_ofertas-curto_neutro-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9275235117459448, "beneficios_consulta": 0.046178676492096615, "vas_contratacao": 0.001580147415682713, "sem_correspondencia": 0.024717664346275946}, "confidence": 0.9275235117459448, "input_tokens": 202, "latency_ms": 75.98756999999523} +{"id": "g0189-parceiros_ofertas-curto_neutro-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 29, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9788995602970519, "beneficios_consulta": 0.01396325230149367, "vas_contratacao": 0.0005414140467448862, "sem_correspondencia": 0.006595773354709604}, "confidence": 0.9788995602970519, "input_tokens": 202, "latency_ms": 76.24028399999361} +{"id": "g0189-parceiros_ofertas-curto_neutro-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.0021754512179536297, "parceiros_ofertas": 0.9944960232619108, "beneficios_consulta": 0.0002023484838406726, "roaming_duvida": 7.443984715719529e-05, "vas_contratacao": 0.00017857191023208267, "cadastro_atualizacao": 7.443984715719529e-05, "marketplace_compra": 0.00033361624940203815, "sem_correspondencia": 0.002465109182346499}, "confidence": 0.9944960232619108, "input_tokens": 308, "latency_ms": 110.46111799998926} +{"id": "g0189-parceiros_ofertas-curto_neutro-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.7187812863072865, "fidelidade_pontos": 0.027870174980831205, "beneficios_consulta": 0.12490545860000062, "troca_numero": 0.0008416063599432682, "roaming_duvida": 0.0005784270281513042, "atendimento_humano": 0.0003508337269802285, "marketplace_pedido": 0.00030960967738226125, "seguranca_perda_roubo": 0.00016572211819893286, "plano_nova_linha": 0.0013875743071949747, "vas_contratacao": 0.02459534309507422, "marketplace_compra": 0.002937494831383081, "sem_correspondencia": 0.09727646896757342}, "confidence": 0.7187812863072865, "input_tokens": 391, "latency_ms": 143.07431999998244} +{"id": "g0189-parceiros_ofertas-curto_neutro-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9868639613256691, "beneficios_consulta": 0.0058681076153115, "vas_contratacao": 0.0006184939922994029, "sem_correspondencia": 0.0066494370667198885}, "confidence": 0.9868639613256691, "input_tokens": 201, "latency_ms": 77.45575100000224} +{"id": "g0190-parceiros_ofertas-informal_abreviado-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.006591757240701906, "marketplace_compra": 0.003998102867868455, "marketplace_pedido": 0.0004213969419919011, "vas_contratacao": 0.0002555901652272341, "desconto_retencao": 0.0006131289327445803, "parceiros_ofertas": 0.9783035161298532, "troca_numero": 0.00022555752914411905, "sem_correspondencia": 0.009590950192468637}, "confidence": 0.9783035161298532, "input_tokens": 297, "latency_ms": 108.13013100005264} +{"id": "g0190-parceiros_ofertas-informal_abreviado-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.0031155837790832154, "suporte_sem_sinal": 0.0005414072794415308, "cadastro_atualizacao": 0.0002897944338044539, "marketplace_pedido": 0.0005414072794415308, "fidelidade_pontos": 0.0001757692091164645, "vas_contratacao": 7.799711374050995e-05, "portabilidade": 4.444141578792685e-05, "marketplace_compra": 0.00010660941436257704, "vas_cancelamento": 0.0003721034186195521, "parceiros_ofertas": 0.9788873247255538, "plano_nova_linha": 2.5321955422686394e-05, "sem_correspondencia": 0.015822239975625662}, "confidence": 0.9788873247255538, "input_tokens": 415, "latency_ms": 145.37561700001334} +{"id": "g0190-parceiros_ofertas-informal_abreviado-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.015734232109326098, "vas_contratacao": 0.0004193030829942411, "parceiros_ofertas": 0.9734424708408006, "marketplace_pedido": 0.0002543201755480382, "seguranca_perda_roubo": 0.00028818251350594317, "vas_cancelamento": 0.0001201323446161165, "marketplace_compra": 0.00019806475186766925, "sem_correspondencia": 0.009543294181341259}, "confidence": 0.9734424708408006, "input_tokens": 309, "latency_ms": 108.58227500000339} +{"id": "g0190-parceiros_ofertas-informal_abreviado-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 0.00231682288361376, "beneficios_consulta": 0.0005857845614440902, "conta_segunda_via": 0.0002441913353800728, "suporte_sem_sinal": 0.00016783008678037463, "marketplace_compra": 0.0007521622655974939, "negociacao_divida": 0.00011534781930270996, "troca_numero": 4.808412492003931e-05, "vas_contratacao": 0.00031354788116293397, "suporte_chip_esim": 0.0009657954665006177, "parceiros_ofertas": 0.9346730606726587, "marketplace_pedido": 6.572320630885017e-05, "sem_correspondencia": 0.05975164969633029}, "confidence": 0.9346730606726587, "input_tokens": 405, "latency_ms": 144.69506999995474} +{"id": "g0190-parceiros_ofertas-informal_abreviado-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.06400398369588467, "recarga_saldo": 0.008661997261754092, "marketplace_pedido": 0.0028121387832797354, "vas_contratacao": 0.016182741367561062, "conta_segunda_via": 0.0021900958865237255, "conta_debito_automatico_digital": 0.0019327528362204512, "beneficios_consulta": 0.3683174958513651, "sem_correspondencia": 0.5358987943174112}, "confidence": 0.5358987943174112, "input_tokens": 318, "latency_ms": 109.52335299998595} +{"id": "g0190-parceiros_ofertas-informal_abreviado-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["vas_contratacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"seguranca_perda_roubo": 0.0018946092063809356, "vas_contratacao": 0.9814318666400342, "beneficios_consulta": 0.005835807199609778, "internet_pacote_adicional": 0.0002564074735682579, "parceiros_ofertas": 0.0024327263756837125, "marketplace_pedido": 0.0004790322259493073, "marketplace_compra": 0.00017622610758534325, "sem_correspondencia": 0.007493324771188266}, "confidence": 0.9814318666400342, "input_tokens": 304, "latency_ms": 109.71734899999319} +{"id": "g0190-parceiros_ofertas-informal_abreviado-06-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9992849361034466, "marketplace_pedido": 0.00012332155819129646, "marketplace_compra": 3.76109502589436e-05, "internet_consumo": 1.077571766365735e-05, "suporte_chip_esim": 1.891197346769118e-05, "beneficios_consulta": 2.9291437513724934e-05, "vas_contratacao": 7.406035221510201e-06, "sem_correspondencia": 0.00048774622423669193}, "confidence": 0.9992849361034466, "input_tokens": 316, "latency_ms": 109.91575099995998} +{"id": "g0190-parceiros_ofertas-informal_abreviado-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 0.011926298710472011, "marketplace_pedido": 0.0011093185827283488, "vas_contratacao": 0.0005240049948149383, "recarga_saldo": 0.0004080955002952014, "parceiros_ofertas": 0.44753105742916865, "beneficios_consulta": 0.0011093185827283488, "conta_vencimento": 0.00013248921108867728, "internet_consumo": 0.00014103403107029557, "conta_explicacao": 0.0016140490139461784, "marketplace_compra": 0.18655870046878176, "roaming_pacote": 0.0004080955002952014, "sem_correspondencia": 0.3485375379746104}, "confidence": 0.44753105742916865, "input_tokens": 396, "latency_ms": 144.70711300003813} +{"id": "g0190-parceiros_ofertas-informal_abreviado-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.06772166748247045, "internet_pacote_adicional": 0.004329301359506172, "conta_contestacao": 0.0005170613118869667, "recarga_nao_creditada": 0.0003553706961375073, "marketplace_pedido": 0.0009659977056774271, "parceiros_ofertas": 0.7280765400871181, "desconto_retencao": 0.0007523197696267608, "vas_contratacao": 0.03198945061456784, "marketplace_compra": 0.001804721308520655, "internet_problema_conexao": 0.0009659977056774271, "negociacao_divida": 6.573696885754936e-05, "sem_correspondencia": 0.16245583498995333}, "confidence": 0.7280765400871181, "input_tokens": 401, "latency_ms": 143.77402999997457} +{"id": "g0190-parceiros_ofertas-informal_abreviado-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 0.025341261779629577, "beneficios_consulta": 0.12869354624783486, "bonus_nao_recebido": 0.01973579451799298, "marketplace_compra": 0.0016200126658510031, "parceiros_ofertas": 0.7405802256224577, "vas_contratacao": 0.004989990308814877, "marketplace_pedido": 0.000982587350961431, "sem_correspondencia": 0.07805658150645757}, "confidence": 0.7405802256224577, "input_tokens": 309, "latency_ms": 108.62401100001762} +{"id": "g0190-parceiros_ofertas-informal_abreviado-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.008840488534154515, "marketplace_pedido": 0.002532842371622779, "beneficios_consulta": 0.0010558457865619748, "reclamacao_atendimento": 0.0006404028414782389, "conta_explicacao": 0.002532842371622779, "vas_contratacao": 0.001536246554608475, "parceiros_ofertas": 0.0653228657208209, "suporte_sem_sinal": 0.0003025048825946262, "marketplace_compra": 0.006075972988798915, "negociacao_divida": 0.008840488534154515, "negociacao_religacao": 0.0005651535240109195, "sem_correspondencia": 0.9017543458895713}, "confidence": 0.9017543458895713, "input_tokens": 419, "latency_ms": 146.6131349999955} +{"id": "g0190-parceiros_ofertas-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.013713101357004437, "atendimento_humano": 0.0050447680639421405, "marketplace_pedido": 0.0018558664562025734, "bonus_nao_recebido": 0.001125639906019094, "marketplace_compra": 0.00831741641277011, "beneficios_consulta": 0.006477610415396316, "plano_consulta": 0.002102972203944559, "sem_correspondencia": 0.9613626251847208}, "confidence": 0.9613626251847208, "input_tokens": 312, "latency_ms": 108.96098100005247} +{"id": "g0194-parceiros_ofertas-longo_contexto-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.018296724354299278, "marketplace_compra": 0.011097524293193346, "vas_contratacao": 0.0008039019634806292, "beneficios_consulta": 0.0036028386433544462, "parceiros_ofertas": 0.6865795161226097, "roaming_pacote": 0.08200022956165136, "negociacao_divida": 0.0009109402663354593, "sem_correspondencia": 0.19670832479507588}, "confidence": 0.6865795161226097, "input_tokens": 324, "latency_ms": 116.55983899999} +{"id": "g0194-parceiros_ofertas-longo_contexto-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.0005454110257652678, "parceiros_ofertas": 0.9861262678955929, "marketplace_pedido": 0.00010739779875827673, "vas_cancelamento": 7.381335565231399e-05, "seguranca_perda_roubo": 9.477822474858291e-05, "conta_debito_automatico_digital": 4.4770063299401236e-05, "recarga_realizar": 2.396368803652312e-05, "beneficios_consulta": 0.00010739779875827673, "bonus_nao_recebido": 3.711568609798331e-05, "reclamacao_atendimento": 9.477822474858291e-05, "marketplace_compra": 0.000330808509271952, "sem_correspondencia": 0.012413497729270298}, "confidence": 0.9861262678955929, "input_tokens": 440, "latency_ms": 149.91940100003376} +{"id": "g0194-parceiros_ofertas-longo_contexto-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"internet_pacote_adicional": 0.007352323035147969, "atendimento_humano": 0.001447758245493371, "suporte_chip_esim": 0.0005326004943034491, "conta_segunda_via": 0.0002220209177371077, "vas_contratacao": 0.010697566893639932, "marketplace_pedido": 0.00019593277221198683, "recarga_realizar": 8.69446406257981e-05, "recarga_nao_creditada": 9.255208817876669e-05, "seguranca_perda_roubo": 0.0002220209177371077, "marketplace_compra": 0.002106475817635565, "beneficios_consulta": 0.00944056964882875, "negociacao_divida": 0.0011275152552883206, "internet_problema_conexao": 0.0007749291466329287, "parceiros_ofertas": 0.8498129976303388, "internet_consumo": 0.000878109763743499, "sem_correspondencia": 0.11500968273245678}, "confidence": 0.8498129976303388, "input_tokens": 526, "latency_ms": 187.80291299998453} +{"id": "g0194-parceiros_ofertas-longo_contexto-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 0.029175981991332752, "desconto_retencao": 0.04810306210267419, "plano_troca": 0.0014525866101020508, "reclamacao_atendimento": 0.0007775135839707813, "recarga_realizar": 0.0009983472036384617, "vas_contratacao": 0.13075767960693618, "seguranca_perda_roubo": 0.0003672714113695894, "atendimento_humano": 0.0003672714113695894, "recarga_saldo": 0.002713789062143332, "parceiros_ofertas": 0.5860152635571724, "conta_contestacao": 0.0016459962701827243, "marketplace_pedido": 0.0021135010466878405, "marketplace_compra": 0.0007775135839707813, "negociacao_religacao": 0.0009983472036384617, "beneficios_consulta": 0.0034845741313212276, "sem_correspondencia": 0.19025130122348966}, "confidence": 0.5860152635571724, "input_tokens": 524, "latency_ms": 188.08317999997826} +{"id": "g0194-parceiros_ofertas-longo_contexto-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"bonus_nao_recebido": 0.008592302098722217, "marketplace_pedido": 0.0009056219784066013, "roaming_pacote": 0.0004277855320264239, "conta_contestacao": 0.0001783275408697803, "conta_vencimento": 0.0004277855320264239, "beneficios_consulta": 0.009736353831449926, "plano_nova_linha": 0.0002594650409555068, "cancelamento_linha": 0.0002594650409555068, "conta_pagamento_confirmacao": 0.0007052991059497359, "marketplace_compra": 0.04944528465035653, "parceiros_ofertas": 0.8764386412339666, "atendimento_humano": 0.000799208590856359, "vas_contratacao": 0.0004277855320264239, "portabilidade": 0.0002594650409555068, "fidelidade_resgate": 0.0016919246001199043, "sem_correspondencia": 0.04944528465035653}, "confidence": 0.8764386412339666, "input_tokens": 514, "latency_ms": 184.55117599995674} +{"id": "g0194-parceiros_ofertas-longo_contexto-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.8923020384849608, "beneficios_consulta": 0.012728004994426336, "vas_contratacao": 0.000922013589326983, "sem_correspondencia": 0.0940479429312857}, "confidence": 0.8923020384849608, "input_tokens": 225, "latency_ms": 78.47353699997939} +{"id": "g0194-parceiros_ofertas-longo_contexto-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_explicacao": 0.007890817012307039, "conta_pagamento_confirmacao": 0.00044516943336509357, "vas_contratacao": 0.0003928606460700345, "marketplace_pedido": 0.00011981572755605466, "plano_nova_linha": 0.0002700089101028294, "internet_pacote_adicional": 0.00018557422909171008, "beneficios_consulta": 0.001553793996623133, "negociacao_divida": 0.00018557422909171008, "roaming_pacote": 0.0003466983033041884, "marketplace_compra": 0.002260756925171961, "parceiros_ofertas": 0.8048852171434613, "suporte_configuracao": 0.0007339603138545531, "fidelidade_resgate": 0.0003928606460700345, "suporte_sem_sinal": 0.0002382820268359894, "seguranca_perda_roubo": 0.0005044430547702913, "sem_correspondencia": 0.1795941674023242}, "confidence": 0.8048852171434613, "input_tokens": 531, "latency_ms": 187.70052100001067} +{"id": "g0194-parceiros_ofertas-longo_contexto-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.015004710467376257, "vas_contratacao": 0.002030666740985733, "recarga_nao_creditada": 0.0005817957621168617, "conta_vencimento": 0.000311412830736966, "recarga_saldo": 0.0005134329580049745, "negociacao_divida": 0.0006592609678435571, "parceiros_ofertas": 0.7229674373948825, "vas_cancelamento": 0.00045310299512423663, "desconto_retencao": 0.01700256445482302, "beneficios_consulta": 0.005519924501677668, "marketplace_compra": 0.00024252855643643197, "sem_correspondencia": 0.23471316236999185}, "confidence": 0.7229674373948825, "input_tokens": 425, "latency_ms": 148.39091299995744} +{"id": "g0194-parceiros_ofertas-longo_contexto-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.8351099404295166, "marketplace_compra": 0.03238072639255106, "vas_contratacao": 0.0012555370148869009, "beneficios_consulta": 0.0012555370148869009, "internet_consumo": 0.0006720405361468313, "marketplace_pedido": 0.0009778132103690526, "recarga_nao_creditada": 0.00028014817520399576, "sem_correspondencia": 0.12806825722643872}, "confidence": 0.8351099404295166, "input_tokens": 318, "latency_ms": 110.43037799998956} +{"id": "g0194-parceiros_ofertas-longo_contexto-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.006384855292801854, "cadastro_atualizacao": 0.00207285902453414, "marketplace_compra": 0.0009791492717372942, "beneficios_consulta": 0.011928480089566793, "marketplace_pedido": 0.001829291668645905, "parceiros_ofertas": 0.9475965444175299, "roaming_cobranca": 0.0005938840537439657, "sem_correspondencia": 0.028614936181440214}, "confidence": 0.9475965444175299, "input_tokens": 323, "latency_ms": 115.83701900002552} +{"id": "g0194-parceiros_ofertas-longo_contexto-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_segunda_via": 0.006750160206395645, "marketplace_pedido": 0.0017067077782023591, "plano_troca": 0.0004889799652935733, "marketplace_compra": 0.011129132712918068, "parceiros_ofertas": 0.8840965170700341, "vas_contratacao": 0.0019339532787071231, "beneficios_consulta": 0.0007114616514224551, "sem_correspondencia": 0.09318308733702665}, "confidence": 0.8840965170700341, "input_tokens": 334, "latency_ms": 119.52907299996696} +{"id": "g0199-suporte_sem_sinal-regionalismo-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_saldo": 0.0021803015858150067, "plano_consulta": 0.00013938201716674618, "conta_debito_automatico_digital": 3.751416099893816e-05, "suporte_sem_sinal": 0.9967133432871487, "suporte_configuracao": 7.460581761853098e-05, "suporte_chip_esim": 2.9216057962239794e-05, "atendimento_humano": 1.4690756527243508e-05, "conta_explicacao": 1.563822892056209e-05, "roaming_cobranca": 1.8863304771352004e-05, "conta_contestacao": 5.404427301628061e-06, "reclamacao_atendimento": 8.37054075152705e-06, "plano_nova_linha": 2.5783080657408622e-05, "negociacao_religacao": 3.5241292882890334e-05, "internet_problema_conexao": 6.583940296314482e-05, "internet_consumo": 8.453946682422415e-05, "sem_correspondencia": 0.0005512665716899141}, "confidence": 0.9967133432871487, "input_tokens": 528, "latency_ms": 186.85614099996428} +{"id": "g0199-suporte_sem_sinal-regionalismo-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0011678512933675652, "conta_vencimento": 8.459886394368274e-05, "vas_contratacao": 7.465823539247564e-05, "vas_cancelamento": 4.5282508765579326e-05, "internet_pacote_adicional": 0.00026058284611865575, "internet_problema_conexao": 0.0005516538895621722, "roaming_cobranca": 4.5282508765579326e-05, "suporte_chip_esim": 6.588566148629136e-05, "suporte_sem_sinal": 0.9974136304280683, "suporte_configuracao": 2.9236585057454397e-05, "plano_nova_linha": 4.483575532144849e-06, "conta_debito_automatico_digital": 7.465823539247564e-05, "troca_numero": 2.7465229915029932e-05, "negociacao_divida": 1.2973655975202081e-05, "conta_contestacao": 3.312939113081114e-05, "sem_correspondencia": 0.0001086270915265968}, "confidence": 0.9974136304280683, "input_tokens": 517, "latency_ms": 184.98460499995417} +{"id": "g0199-suporte_sem_sinal-regionalismo-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0013248271893582745, "internet_problema_conexao": 5.136912478129387e-05, "suporte_sem_sinal": 0.9985278335261509, "sem_correspondencia": 9.597015970948365e-05}, "confidence": 0.9985278335261509, "input_tokens": 218, "latency_ms": 78.55008499996075} +{"id": "g0199-suporte_sem_sinal-regionalismo-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9994958601251281, "bonus_nao_recebido": 8.477547499196514e-05, "suporte_configuracao": 2.4288580241299102e-05, "suporte_chip_esim": 9.511544686483653e-06, "internet_problema_conexao": 3.533967572435547e-05, "negociacao_religacao": 8.39390872461679e-06, "roaming_cobranca": 6.537182687761453e-06, "sem_correspondencia": 0.0003352935078152569}, "confidence": 0.9994958601251281, "input_tokens": 332, "latency_ms": 117.93563300000187} +{"id": "g0199-suporte_sem_sinal-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.024170453965218424, "plano_nova_linha": 0.001545165426391598, "roaming_pacote": 0.0005684345935783746, "internet_problema_conexao": 0.4284315477417609, "conta_vencimento": 0.0006441207803830053, "internet_consumo": 0.0004426973066037139, "conta_debito_automatico_digital": 0.0002369587927342133, "vas_cancelamento": 0.00026850948942735655, "atendimento_humano": 0.001545165426391598, "vas_contratacao": 0.0007298844658791993, "suporte_configuracao": 0.016612093873805366, "recarga_saldo": 0.00784699751697957, "cancelamento_linha": 0.0025475471052422614, "seguranca_fraude": 0.001545165426391598, "suporte_chip_esim": 0.0273887125206102, "sem_correspondencia": 0.4854765455686025}, "confidence": 0.4854765455686025, "input_tokens": 517, "latency_ms": 185.97906200000125} +{"id": "g0199-suporte_sem_sinal-regionalismo-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9993830471087414, "negociacao_religacao": 0.0003352556632643182, "internet_problema_conexao": 0.00015836356194306843, "sem_correspondencia": 0.00012333366605123862}, "confidence": 0.9993830471087414, "input_tokens": 216, "latency_ms": 78.23109100002057} +{"id": "g0199-suporte_sem_sinal-regionalismo-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"cadastro_atualizacao": 0.001500353002608611, "negociacao_religacao": 4.5306734888599074e-05, "suporte_sem_sinal": 0.9979472462981034, "internet_pacote_adicional": 2.1401386175278605e-05, "internet_problema_conexao": 5.8174999144094455e-05, "vas_consulta": 7.3961211545049905e-06, "conta_explicacao": 1.2980596875656562e-05, "suporte_chip_esim": 1.2980596875656562e-05, "vas_contratacao": 1.1455336536466193e-05, "recarga_saldo": 4.214182803465989e-06, "plano_nova_linha": 3.7190032709840017e-06, "suporte_configuracao": 0.00013955456817332524, "atendimento_humano": 4.5306734888599074e-05, "internet_consumo": 6.527054009991055e-06, "troca_numero": 7.46981775168049e-05, "sem_correspondencia": 0.00010868520697457746}, "confidence": 0.9979472462981034, "input_tokens": 511, "latency_ms": 166.8666529999996} +{"id": "g0199-suporte_sem_sinal-regionalismo-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_vencimento": 0.000910772806919089, "atendimento_humano": 6.597616084662203e-05, "fidelidade_resgate": 5.1382285731394197e-05, "suporte_chip_esim": 3.116493166220555e-05, "negociacao_religacao": 3.531449410296158e-05, "desconto_retencao": 1.1464937644038368e-05, "suporte_sem_sinal": 0.9987836598624332, "internet_problema_conexao": 5.087535239789339e-06, "vas_contratacao": 2.898790199845283e-06, "suporte_configuracao": 3.496608425778471e-06, "portabilidade": 9.999999410994493e-07, "seguranca_perda_roubo": 3.085746105300698e-06, "conta_explicacao": 6.532524556184074e-06, "roaming_pacote": 3.2847596307199587e-06, "plano_troca": 1.0117771959189388e-05, "sem_correspondencia": 7.476078460263787e-05}, "confidence": 0.9987836598624332, "input_tokens": 521, "latency_ms": 185.24780400002783} +{"id": "g0199-suporte_sem_sinal-regionalismo-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_consulta": 0.0002958278946423447, "suporte_chip_esim": 0.0002303909960018231, "negociacao_religacao": 2.2811797770477184e-05, "internet_problema_conexao": 4.536667697468176e-05, "conta_segunda_via": 5.825196630615392e-05, "atendimento_humano": 1.1470492269283036e-05, "seguranca_fraude": 1.6689467773251265e-05, "suporte_sem_sinal": 0.9992675586068732, "suporte_configuracao": 1.1470492269283036e-05, "seguranca_perda_roubo": 5.418276891483686e-06, "vas_contratacao": 1.5523623201267958e-06, "sem_correspondencia": 3.319096990805093e-05}, "confidence": 0.9992675586068732, "input_tokens": 429, "latency_ms": 147.8045530000145} +{"id": "g0199-suporte_sem_sinal-regionalismo-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9997830807508093, "conta_explicacao": 4.005660645872199e-05, "internet_problema_conexao": 1.8921401107409972e-05, "negociacao_religacao": 4.494226689465725e-06, "fidelidade_resgate": 7.40972713827036e-06, "suporte_configuracao": 2.7258862788597706e-06, "suporte_chip_esim": 3.500107265056314e-06, "sem_correspondencia": 0.00013981129425302081}, "confidence": 0.9997830807508093, "input_tokens": 329, "latency_ms": 116.25689200002398} +{"id": "g0199-suporte_sem_sinal-regionalismo-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_consumo": 0.000909739944059077, "suporte_chip_esim": 8.461899621119262e-05, "suporte_sem_sinal": 0.9976509882020348, "troca_numero": 2.4243748320000934e-05, "suporte_configuracao": 4.529328479184599e-05, "recarga_saldo": 1.297674335841857e-05, "beneficios_consulta": 1.7737105175161576e-05, "seguranca_perda_roubo": 1.2190522223676419e-05, "internet_problema_conexao": 4.529328479184599e-05, "reclamacao_atendimento": 2.1395032799441315e-05, "negociacao_religacao": 7.393925486567978e-06, "sem_correspondencia": 0.001168129210747939}, "confidence": 0.9976509882020348, "input_tokens": 420, "latency_ms": 145.4021889999808} +{"id": "g0199-suporte_sem_sinal-regionalismo-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9957921915083708, "negociacao_religacao": 0.00048604143221299336, "negociacao_divida": 8.446133635595407e-05, "internet_problema_conexao": 0.0006240895525247954, "suporte_chip_esim": 0.00013925320180181952, "suporte_configuracao": 5.122839006018745e-05, "conta_segunda_via": 2.575925221087492e-05, "sem_correspondencia": 0.0027969753264625494}, "confidence": 0.9957921915083708, "input_tokens": 331, "latency_ms": 116.55123700001013} +{"id": "g0200-suporte_sem_sinal-emocional-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9885639435494012, "internet_problema_conexao": 0.009691539883409973, "negociacao_religacao": 0.00025827078969216366, "sem_correspondencia": 0.0014862457774966382}, "confidence": 0.9885639435494012, "input_tokens": 212, "latency_ms": 77.19896700001527} +{"id": "g0200-suporte_sem_sinal-emocional-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.0004877245741200802, "suporte_chip_esim": 0.00015834098637938437, "negociacao_religacao": 1.6689017180747834e-05, "roaming_duvida": 1.0122400600594457e-05, "internet_problema_conexao": 3.117918888144905e-05, "suporte_sem_sinal": 0.9992405797674669, "negociacao_divida": 7.405706481853779e-06, "conta_contestacao": 2.559343676428026e-06, "vas_cancelamento": 2.12177043118971e-06, "recarga_realizar": 1.8724558335205003e-06, "atendimento_humano": 1.3699179523159095e-06, "sem_correspondencia": 4.003487099548841e-05}, "confidence": 0.9992405797674669, "input_tokens": 425, "latency_ms": 148.66004100002783} +{"id": "g0200-suporte_sem_sinal-emocional-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.008309447771020743, "suporte_chip_esim": 0.0007728990400441806, "roaming_duvida": 0.0003221922548403975, "suporte_configuracao": 0.0003221922548403975, "internet_problema_conexao": 0.0034638931802407867, "vas_cancelamento": 0.0007728990400441806, "suporte_sem_sinal": 0.9604415754294668, "sem_correspondencia": 0.02559490102950247}, "confidence": 0.9604415754294668, "input_tokens": 335, "latency_ms": 118.18912199998977} +{"id": "g0200-suporte_sem_sinal-emocional-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9296888556870229, "internet_problema_conexao": 0.0673464348234192, "negociacao_religacao": 0.0006602412149012602, "sem_correspondencia": 0.002304468274656664}, "confidence": 0.9296888556870229, "input_tokens": 216, "latency_ms": 77.52627100001064} +{"id": "g0200-suporte_sem_sinal-emocional-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.01931436123904712, "internet_pacote_adicional": 0.002613914548820696, "suporte_chip_esim": 0.0017965154450802056, "vas_contratacao": 0.0008486138077385265, "conta_pagamento_confirmacao": 0.002961953227445042, "internet_problema_conexao": 0.005533657143277526, "suporte_sem_sinal": 0.7247660584997715, "conta_contestacao": 0.0005147102926488983, "troca_numero": 0.0023067714929550743, "beneficios_consulta": 0.0038032232270797223, "suporte_configuracao": 0.00024313192659887895, "sem_correspondencia": 0.23529708914953681}, "confidence": 0.7247660584997715, "input_tokens": 415, "latency_ms": 145.22687799995992} +{"id": "g0200-suporte_sem_sinal-emocional-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.05003514158859748, "conta_segunda_via": 0.0031986395869338215, "negociacao_religacao": 0.002198390694815999, "conta_vencimento": 0.0009164255850834369, "suporte_chip_esim": 0.020857750177522876, "internet_problema_conexao": 0.0015109303551408724, "suporte_sem_sinal": 0.8868941056352743, "sem_correspondencia": 0.03438861637663134}, "confidence": 0.8868941056352743, "input_tokens": 328, "latency_ms": 117.51396199997544} +{"id": "g0200-suporte_sem_sinal-emocional-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.007244172561656409, "fidelidade_pontos": 0.00040868824982784405, "recarga_realizar": 0.0005946378947548517, "negociacao_religacao": 0.0001703666092421099, "conta_explicacao": 0.0005247661002805813, "roaming_cobranca": 0.00010333257189662135, "suporte_chip_esim": 0.0003606661145957917, "suporte_configuracao": 0.00019305065971693728, "internet_problema_conexao": 0.015335913433371698, "roaming_duvida": 0.0009803921454466682, "suporte_sem_sinal": 0.9487993669759948, "sem_correspondencia": 0.025284646683215752}, "confidence": 0.9487993669759948, "input_tokens": 426, "latency_ms": 148.62342399999307} +{"id": "g0200-suporte_sem_sinal-emocional-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.0008039498447107502, "cancelamento_linha": 1.4724855040376023e-05, "suporte_sem_sinal": 0.9990268009339622, "negociacao_religacao": 1.146772863605777e-05, "internet_problema_conexao": 2.4277181713043943e-05, "seguranca_perda_roubo": 6.53411481550069e-06, "suporte_chip_esim": 2.7509650902957988e-05, "sem_correspondencia": 8.473569021914433e-05}, "confidence": 0.9990268009339622, "input_tokens": 316, "latency_ms": 109.58989499999916} +{"id": "g0200-suporte_sem_sinal-emocional-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.010288677266723438, "reclamacao_atendimento": 0.0008445460592807323, "suporte_sem_sinal": 0.9261572124273377, "suporte_configuracao": 0.00035205917598329136, "plano_consulta": 0.00039893531065344817, "roaming_cobranca": 0.0001378683542382543, "internet_problema_conexao": 0.008012829912093176, "fidelidade_pontos": 0.00014676009914674624, "bonus_nao_recebido": 0.0004520529301406886, "negociacao_religacao": 0.0007453092814052723, "suporte_chip_esim": 0.00021353468426703182, "sem_correspondencia": 0.052250214498730234}, "confidence": 0.9261572124273377, "input_tokens": 426, "latency_ms": 147.63726699999324} +{"id": "g0200-suporte_sem_sinal-emocional-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.8232243832279206, "suporte_sem_sinal": 0.14305494741807626, "negociacao_religacao": 0.00180079602658266, "sem_correspondencia": 0.03191987332742056}, "confidence": 0.8232243832279206, "input_tokens": 211, "latency_ms": 77.38410600001089} +{"id": "g0200-suporte_sem_sinal-emocional-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.025955360421721425, "suporte_sem_sinal": 0.9739677143327611, "negociacao_religacao": 5.010563288339311e-05, "sem_correspondencia": 2.6819612634013085e-05}, "confidence": 0.9739677143327611, "input_tokens": 209, "latency_ms": 76.98412799999232} +{"id": "g0200-suporte_sem_sinal-emocional-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9876921676950472, "internet_problema_conexao": 0.00854521158940706, "negociacao_religacao": 0.0006190130513429172, "sem_correspondencia": 0.003143607664202802}, "confidence": 0.9876921676950472, "input_tokens": 215, "latency_ms": 77.98636900002975} +{"id": "g0201-suporte_sem_sinal-longo_contexto-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 240, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9997245215047169, "portabilidade": 7.483120981823396e-05, "suporte_configuracao": 1.7773970249931017e-05, "negociacao_religacao": 6.960386758259017e-06, "suporte_chip_esim": 2.4294136902900015e-05, "internet_problema_conexao": 2.2822229556363192e-05, "troca_numero": 5.420754657811959e-06, "sem_correspondencia": 0.0001233758073395466}, "confidence": 0.9997245215047169, "input_tokens": 347, "latency_ms": 118.9576710000324} +{"id": "g0201-suporte_sem_sinal-longo_contexto-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 226, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.00033533479530496746, "suporte_sem_sinal": 0.9996189363973458, "internet_problema_conexao": 2.429157109702229e-05, "sem_correspondencia": 2.1437236252035653e-05}, "confidence": 0.9996189363973458, "input_tokens": 255, "latency_ms": 80.95509300000003} +{"id": "g0201-suporte_sem_sinal-longo_contexto-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.000910731024315833, "suporte_configuracao": 5.137992851822007e-05, "cadastro_atualizacao": 4.00147285641426e-05, "suporte_chip_esim": 0.00012325404112815367, "negociacao_religacao": 7.47573548777071e-05, "fidelidade_pontos": 1.6680620566135787e-05, "suporte_sem_sinal": 0.9987378396742573, "sem_correspondencia": 4.534262777234714e-05}, "confidence": 0.9987378396742573, "input_tokens": 356, "latency_ms": 120.70407300001307} +{"id": "g0201-suporte_sem_sinal-longo_contexto-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.0028003408046748126, "negociacao_religacao": 5.1290030943811165e-05, "suporte_sem_sinal": 0.9969903847468867, "sem_correspondencia": 0.00015798441749465434}, "confidence": 0.9969903847468867, "input_tokens": 245, "latency_ms": 80.2189999999996} +{"id": "g0201-suporte_sem_sinal-longo_contexto-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.0002034046919398537, "suporte_sem_sinal": 0.9996870419166374, "suporte_chip_esim": 1.4734586463749767e-05, "vas_cancelamento": 6.53843310844605e-06, "marketplace_compra": 1.6696473857977448e-05, "internet_problema_conexao": 1.4734586463749767e-05, "negociacao_religacao": 5.420551434176563e-06, "sem_correspondencia": 5.142876009486158e-05}, "confidence": 0.9996870419166374, "input_tokens": 359, "latency_ms": 121.60068899999033} +{"id": "g0201-suporte_sem_sinal-longo_contexto-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 254, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9998282267910493, "negociacao_religacao": 0.00010889006224618558, "internet_problema_conexao": 2.7531719325479245e-05, "sem_correspondencia": 3.535142737902843e-05}, "confidence": 0.9998282267910493, "input_tokens": 249, "latency_ms": 80.14543600000934} +{"id": "g0201-suporte_sem_sinal-longo_contexto-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 216, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"atendimento_humano": 0.0005522112231256516, "marketplace_pedido": 9.595992186013809e-05, "recarga_saldo": 7.473366228814638e-05, "roaming_duvida": 4.5328257490370575e-05, "suporte_chip_esim": 0.00043006253299107564, "seguranca_fraude": 2.426246785657237e-05, "conta_explicacao": 4.0002046834809015e-05, "negociacao_religacao": 2.7492977919258582e-05, "suporte_sem_sinal": 0.9984213131498387, "vas_contratacao": 3.115362539940827e-05, "conta_debito_automatico_digital": 5.085689543125058e-06, "internet_problema_conexao": 7.473366228814638e-05, "parceiros_ofertas": 2.1411552732483426e-05, "plano_consulta": 8.925663116515926e-06, "suporte_configuracao": 5.13636448554282e-05, "sem_correspondencia": 9.595992186013809e-05}, "confidence": 0.9984213131498387, "input_tokens": 557, "latency_ms": 191.87426299998833} +{"id": "g0201-suporte_sem_sinal-longo_contexto-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 209, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0009109513181120763, "internet_problema_conexao": 5.8235169430336135e-05, "suporte_sem_sinal": 0.9989794211558137, "sem_correspondencia": 5.139235664376075e-05}, "confidence": 0.9989794211558137, "input_tokens": 246, "latency_ms": 80.80453299999135} +{"id": "g0201-suporte_sem_sinal-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 224, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.08148247700720791, "internet_problema_conexao": 0.026453487206860048, "suporte_configuracao": 0.016044851047276532, "sem_correspondencia": 0.8760191847386556}, "confidence": 0.8760191847386556, "input_tokens": 247, "latency_ms": 80.739871999981} +{"id": "g0201-suporte_sem_sinal-longo_contexto-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 216, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"troca_numero": 0.000910839560690059, "suporte_configuracao": 8.472127649045097e-05, "suporte_chip_esim": 5.1386051721449645e-05, "negociacao_religacao": 1.2992428547253125e-05, "suporte_sem_sinal": 0.9988568642611292, "roaming_pacote": 1.8903871991293728e-05, "internet_problema_conexao": 2.4273052110632652e-05, "sem_correspondencia": 4.00194973196127e-05}, "confidence": 0.9988568642611292, "input_tokens": 342, "latency_ms": 118.05521100001215} +{"id": "g0201-suporte_sem_sinal-longo_contexto-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"marketplace_pedido": 0.00023028631448222345, "troca_numero": 0.00013967571024569396, "fidelidade_resgate": 3.759320741878399e-05, "parceiros_ofertas": 2.012219390558902e-05, "roaming_pacote": 0.0001087795525154011, "suporte_configuracao": 5.822549867305011e-05, "plano_nova_linha": 3.759320741878399e-05, "suporte_sem_sinal": 0.9988135267725702, "internet_problema_conexao": 1.7757773794888932e-05, "negociacao_religacao": 3.116586359596737e-05, "suporte_chip_esim": 1.7757773794888932e-05, "sem_correspondencia": 0.00048751613158453863}, "confidence": 0.9988135267725702, "input_tokens": 437, "latency_ms": 148.69198500002767} +{"id": "g0201-suporte_sem_sinal-longo_contexto-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.0027848298597427106, "suporte_sem_sinal": 0.991468105840752, "conta_vencimento": 0.00020173239842149053, "negociacao_religacao": 7.421320199747269e-05, "recarga_realizar": 0.00010797957175764912, "parceiros_ofertas": 2.9062307475912164e-05, "suporte_configuracao": 0.00025902952694257186, "suporte_chip_esim": 0.0007041152561223357, "fidelidade_pontos": 2.9062307475912164e-05, "reclamacao_atendimento": 0.00025902952694257186, "conta_debito_automatico_digital": 3.093666527147558e-05, "sem_correspondencia": 0.0040519035370980535}, "confidence": 0.991468105840752, "input_tokens": 459, "latency_ms": 156.91718100003982} +{"id": "g0203-suporte_configuracao-curto_neutro-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0002610729713096762, "vas_consulta": 2.4283569073079734e-05, "reclamacao_atendimento": 3.1180719897726754e-05, "seguranca_fraude": 1.8912062609883045e-05, "conta_explicacao": 2.4283569073079734e-05, "internet_problema_conexao": 5.090112598387742e-06, "parceiros_ofertas": 7.883720615842248e-06, "marketplace_compra": 6.139847789134122e-06, "internet_pacote_adicional": 3.1180719897726754e-05, "suporte_configuracao": 0.9992896462649564, "suporte_sem_sinal": 4.492008601884008e-06, "sem_correspondencia": 0.00029583443357711955}, "confidence": 0.9992896462649564, "input_tokens": 425, "latency_ms": 149.3464300000369} +{"id": "g0203-suporte_configuracao-curto_neutro-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0011693589564521513, "seguranca_fraude": 3.5311580766307856e-05, "seguranca_perda_roubo": 3.116236065163246e-05, "vas_cancelamento": 9.503983031107437e-06, "suporte_configuracao": 0.9987012632963964, "desconto_retencao": 5.764457097755267e-06, "suporte_sem_sinal": 5.087115533850809e-06, "roaming_pacote": 2.2573938342179734e-06, "negociacao_religacao": 2.5579623312066885e-06, "conta_vencimento": 1.1350889037616963e-06, "suporte_chip_esim": 1.2862242353908858e-06, "sem_correspondencia": 3.5311580766307856e-05}, "confidence": 0.9987012632963964, "input_tokens": 412, "latency_ms": 145.0627030000078} +{"id": "g0203-suporte_configuracao-curto_neutro-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.00043020952190932617, "suporte_chip_esim": 0.00010877400163090725, "internet_problema_conexao": 9.599271952100738e-05, "plano_consulta": 3.116427324093307e-05, "suporte_sem_sinal": 0.00013966858276891878, "seguranca_fraude": 1.3829062421295825e-05, "conta_explicacao": 1.6681033413697978e-05, "reclamacao_atendimento": 8.928713774188988e-06, "internet_consumo": 5.138120017823717e-05, "suporte_configuracao": 0.9987625585677026, "internet_pacote_adicional": 5.764810891201542e-06, "sem_correspondencia": 0.0003350475125477579}, "confidence": 0.9987625585677026, "input_tokens": 429, "latency_ms": 149.99414600004002} +{"id": "g0203-suporte_configuracao-curto_neutro-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.0006261597180204136, "conta_explicacao": 2.1426007313221956e-05, "conta_segunda_via": 2.1426007313221956e-05, "suporte_sem_sinal": 6.956006139875554e-06, "suporte_chip_esim": 7.478411373223017e-05, "conta_vencimento": 3.2857846411383476e-06, "internet_problema_conexao": 2.1214620117103742e-06, "seguranca_fraude": 1.6521962759762772e-06, "conta_debito_automatico_digital": 6.956006139875554e-06, "roaming_duvida": 1.5520947639838932e-06, "seguranca_perda_roubo": 4.49113511403402e-06, "conta_contestacao": 6.599674873122722e-05, "suporte_configuracao": 0.9990953306609601, "recarga_nao_creditada": 6.956006139875554e-06, "parceiros_ofertas": 9.507733111019788e-06, "sem_correspondencia": 5.13983195920465e-05}, "confidence": 0.9990953306609601, "input_tokens": 526, "latency_ms": 188.18282699999145} +{"id": "g0203-suporte_configuracao-curto_neutro-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.0017002229748261817, "roaming_duvida": 3.528700208016947e-05, "plano_nova_linha": 5.1342285074261185e-05, "portabilidade": 7.873594425306189e-06, "vas_consulta": 3.9985411820509915e-05, "suporte_chip_esim": 1.1456012291006237e-05, "bonus_nao_recebido": 5.760444737541161e-06, "troca_numero": 2.896533517192225e-06, "internet_problema_conexao": 2.4252378210375206e-05, "suporte_sem_sinal": 1.8887771141584088e-05, "suporte_configuracao": 0.9980061155753406, "sem_correspondencia": 9.59200165353212e-05}, "confidence": 0.9980061155753406, "input_tokens": 414, "latency_ms": 146.90152700001136} +{"id": "g0203-suporte_configuracao-curto_neutro-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.00043054883921443953, "suporte_configuracao": 0.999550308263054, "suporte_chip_esim": 1.3001448379792589e-05, "sem_correspondencia": 6.1414493518028764e-06}, "confidence": 0.999550308263054, "input_tokens": 214, "latency_ms": 77.37917800000105} +{"id": "g0203-suporte_configuracao-curto_neutro-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0019266416612280274, "suporte_chip_esim": 3.5287672935043487e-05, "suporte_configuracao": 0.9980250890564374, "sem_correspondencia": 1.2981609399584426e-05}, "confidence": 0.9980250890564374, "input_tokens": 215, "latency_ms": 77.77763199999299} +{"id": "g0203-suporte_configuracao-curto_neutro-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_segunda_via": 0.0015005965659893043, "beneficios_consulta": 7.471030382349134e-05, "roaming_pacote": 8.465786520574181e-05, "suporte_sem_sinal": 2.140486042031247e-05, "suporte_configuracao": 0.9981092504428873, "negociacao_divida": 1.298270411178896e-05, "seguranca_perda_roubo": 8.922873345748024e-06, "portabilidade": 5.411996256928821e-06, "internet_problema_conexao": 6.9491407489155275e-06, "internet_consumo": 1.9909621586209127e-06, "fidelidade_resgate": 2.1193681857671015e-06, "plano_consulta": 1.2196121833256774e-05, "suporte_chip_esim": 3.756669996225457e-05, "conta_pagamento_confirmacao": 1.0763039741393458e-05, "seguranca_fraude": 2.581919012361479e-05, "sem_correspondencia": 8.465786520574181e-05}, "confidence": 0.9981092504428873, "input_tokens": 526, "latency_ms": 186.98352500001647} +{"id": "g0203-suporte_configuracao-curto_neutro-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0005526902590117775, "suporte_chip_esim": 1.776619926401108e-05, "reclamacao_atendimento": 2.428351522450432e-05, "conta_contestacao": 9.509561197407604e-06, "suporte_configuracao": 0.9992874303500011, "bonus_nao_recebido": 7.883703133769378e-06, "suporte_sem_sinal": 1.5678615821190498e-05, "sem_correspondencia": 8.475779634626606e-05}, "confidence": 0.9992874303500011, "input_tokens": 325, "latency_ms": 116.7471869999872} +{"id": "g0203-suporte_configuracao-curto_neutro-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_nova_linha": 0.003545770930172927, "suporte_configuracao": 0.9831440062047653, "suporte_chip_esim": 0.00047986791312710077, "recarga_realizar": 0.0001557903020028155, "internet_pacote_adicional": 0.00037372150651422697, "suporte_sem_sinal": 0.004017884844454774, "internet_problema_conexao": 0.002436970345356546, "sem_correspondencia": 0.005845987953606284}, "confidence": 0.9831440062047653, "input_tokens": 311, "latency_ms": 109.7354800000403} +{"id": "g0203-suporte_configuracao-curto_neutro-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 0.002181280462842006, "internet_pacote_adicional": 4.527103172312315e-05, "fidelidade_resgate": 6.586896248805242e-05, "marketplace_pedido": 2.008889855173113e-05, "suporte_configuracao": 0.9971608317449817, "bonus_nao_recebido": 1.3806884597324295e-05, "vas_consulta": 7.866925706597308e-06, "suporte_chip_esim": 4.210861891766042e-06, "plano_troca": 7.390292772960645e-06, "internet_problema_conexao": 3.955738666828484e-06, "beneficios_consulta": 2.718736775410111e-06, "sem_correspondencia": 0.0004867094590025779}, "confidence": 0.9971608317449817, "input_tokens": 423, "latency_ms": 147.22609699998657} +{"id": "g0203-suporte_configuracao-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.6233068481618282, "suporte_sem_sinal": 0.06569605846035641, "suporte_chip_esim": 0.051164141773630364, "sem_correspondencia": 0.25983295160418507}, "confidence": 0.6233068481618282, "input_tokens": 210, "latency_ms": 76.41796799998701} +{"id": "g0204-suporte_configuracao-informal_abreviado-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9973091211413123, "suporte_chip_esim": 0.0004867818383515918, "portabilidade": 0.00015803492488607765, "cadastro_atualizacao": 3.995748653122934e-05, "suporte_sem_sinal": 0.0001230777232539079, "roaming_cobranca": 0.0001230777232539079, "internet_problema_conexao": 0.0002605555421731732, "sem_correspondencia": 0.0014993936202378664}, "confidence": 0.9973091211413123, "input_tokens": 316, "latency_ms": 110.33665799999426} +{"id": "g0204-suporte_configuracao-informal_abreviado-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_consulta": 0.0009094658598385012, "beneficios_consulta": 0.00017908444600182202, "suporte_sem_sinal": 0.00015804146889768615, "conta_debito_automatico_digital": 2.423644422292845e-05, "recarga_nao_creditada": 8.459350240741505e-05, "suporte_configuracao": 0.9973504183575493, "suporte_chip_esim": 2.276803229916919e-05, "internet_problema_conexao": 8.916089556713752e-06, "recarga_realizar": 6.9438575287034446e-06, "vas_consulta": 2.1177568946391105e-06, "cadastro_atualizacao": 2.1177568946391105e-06, "seguranca_fraude": 1.0754856929854628e-05, "roaming_duvida": 1.3809509650773635e-05, "portabilidade": 1.0754856929854628e-05, "conta_segunda_via": 4.819992475557909e-05, "sem_correspondencia": 0.0011677772796424067}, "confidence": 0.9973504183575493, "input_tokens": 526, "latency_ms": 188.06465599999456} +{"id": "g0204-suporte_configuracao-informal_abreviado-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.71198151338101, "suporte_sem_sinal": 0.09635621977265114, "portabilidade": 0.0032971285282454707, "roaming_duvida": 0.001212945800441364, "suporte_chip_esim": 0.0017648257260393866, "beneficios_consulta": 0.004797293701489906, "internet_problema_conexao": 0.0005729550264161778, "sem_correspondencia": 0.18001711806370627}, "confidence": 0.71198151338101, "input_tokens": 321, "latency_ms": 116.74754099999518} +{"id": "g0204-suporte_configuracao-informal_abreviado-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9379952673577134, "suporte_chip_esim": 0.002325057810665675, "fidelidade_pontos": 0.0002450592903056682, "negociacao_religacao": 0.00014863597301780664, "roaming_duvida": 0.0002162640646443313, "conta_contestacao": 7.955910324682128e-05, "recarga_realizar": 0.00014863597301780664, "recarga_saldo": 0.0002450592903056682, "beneficios_consulta": 0.0004040344645096328, "portabilidade": 0.0002450592903056682, "troca_numero": 7.473886085578992e-05, "internet_problema_conexao": 0.0007548357549834141, "suporte_sem_sinal": 0.0009692282948233844, "cadastro_atualizacao": 0.0002450592903056682, "marketplace_pedido": 0.0029854333241630814, "sem_correspondencia": 0.0529180718571357}, "confidence": 0.9379952673577134, "input_tokens": 507, "latency_ms": 166.63950200000954} +{"id": "g0204-suporte_configuracao-informal_abreviado-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"vas_consulta": 0.007545352571308139, "seguranca_fraude": 0.0009011638542102562, "suporte_configuracao": 0.8721241784600269, "recarga_realizar": 0.0002581877669882554, "conta_debito_automatico_digital": 0.00029256506876351984, "plano_troca": 0.00010110778229171911, "internet_problema_conexao": 6.528009064704057e-05, "bonus_nao_recebido": 4.775993457642837e-05, "suporte_chip_esim": 0.0004256796632681051, "internet_consumo": 0.00011457012709687897, "suporte_sem_sinal": 9.498197143694197e-05, "sem_correspondencia": 0.1180291727093859}, "confidence": 0.8721241784600269, "input_tokens": 430, "latency_ms": 148.4336770000141} +{"id": "g0204-suporte_configuracao-informal_abreviado-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9597156608174504, "internet_problema_conexao": 0.0044443652325447695, "plano_consulta": 0.0004684326491799286, "beneficios_consulta": 0.00015207781534747208, "plano_troca": 0.00010452145203027073, "conta_debito_automatico_digital": 7.646952786554276e-05, "suporte_sem_sinal": 0.00010452145203027073, "troca_numero": 5.5946301724601815e-05, "suporte_chip_esim": 0.0016349905981103573, "bonus_nao_recebido": 0.0003219487376170176, "negociacao_divida": 8.14013886889351e-05, "sem_correspondencia": 0.032839664027410266}, "confidence": 0.9597156608174504, "input_tokens": 421, "latency_ms": 146.13634699998101} +{"id": "g0204-suporte_configuracao-informal_abreviado-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"bonus_nao_recebido": 0.000709007384658845, "suporte_sem_sinal": 5.1360322680176805e-05, "suporte_configuracao": 0.9983567357510512, "suporte_chip_esim": 2.426089857210127e-05, "internet_problema_conexao": 3.115161039826136e-05, "conta_vencimento": 7.399156017937631e-06, "cancelamento_linha": 1.667425548244041e-05, "sem_correspondencia": 0.0008034106211391265}, "confidence": 0.9983567357510512, "input_tokens": 312, "latency_ms": 109.3802149999874} +{"id": "g0204-suporte_configuracao-informal_abreviado-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.001324980813822449, "internet_problema_conexao": 1.6679046952892946e-05, "suporte_configuracao": 0.9986436209319506, "sem_correspondencia": 1.4719207273991059e-05}, "confidence": 0.9986436209319506, "input_tokens": 218, "latency_ms": 78.80213400000002} +{"id": "g0204-suporte_configuracao-informal_abreviado-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_contestacao": 0.0027571408560547015, "suporte_configuracao": 0.9816101376984165, "cadastro_atualizacao": 0.0004228212445670664, "suporte_sem_sinal": 0.00032929351636805734, "recarga_realizar": 0.0003731384386773998, "internet_problema_conexao": 0.00017625811797320785, "suporte_chip_esim": 0.00032929351636805734, "sem_correspondencia": 0.01400191661157518}, "confidence": 0.9816101376984165, "input_tokens": 317, "latency_ms": 111.04464900000721} +{"id": "g0204-suporte_configuracao-informal_abreviado-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0013247097652343968, "recarga_realizar": 3.530231947615206e-05, "suporte_chip_esim": 5.1364571753910166e-05, "plano_nova_linha": 8.925824187320317e-06, "suporte_configuracao": 0.9984393304693286, "internet_pacote_adicional": 5.413786032814372e-06, "conta_vencimento": 3.2836272140259413e-06, "beneficios_consulta": 2.1200690720743736e-06, "bonus_nao_recebido": 3.4954029744825026e-06, "conta_pagamento_confirmacao": 1.2858868929216205e-06, "suporte_sem_sinal": 1.5510756675760159e-06, "sem_correspondencia": 0.00012321720216565535}, "confidence": 0.9984393304693286, "input_tokens": 414, "latency_ms": 146.63498699997035} +{"id": "g0204-suporte_configuracao-informal_abreviado-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.016013313757779896, "negociacao_religacao": 0.0009034093428766677, "beneficios_consulta": 0.00017789184710096474, "conta_contestacao": 0.00010789685937964707, "recarga_realizar": 0.00048356017540556736, "marketplace_pedido": 0.00010789685937964707, "plano_nova_linha": 0.00013854230982424998, "fidelidade_pontos": 0.00013854230982424998, "suporte_chip_esim": 0.012471181294127082, "conta_debito_automatico_digital": 0.0003323457242065284, "reclamacao_atendimento": 8.403015857581439e-05, "conta_explicacao": 0.0013144528377714224, "suporte_configuracao": 0.1950820981450034, "internet_problema_conexao": 0.0007035759036663721, "conta_segunda_via": 0.00037659704326800176, "sem_correspondencia": 0.7715646654318105}, "confidence": 0.7715646654318105, "input_tokens": 526, "latency_ms": 188.3297509999693} +{"id": "g0204-suporte_configuracao-informal_abreviado-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.002752441296980765, "suporte_configuracao": 0.979936978773816, "suporte_chip_esim": 0.0007885876346610723, "seguranca_fraude": 0.000256016921321002, "internet_problema_conexao": 0.0005419878266896872, "negociacao_divida": 0.0002901051783538248, "suporte_sem_sinal": 0.005826918271433691, "sem_correspondencia": 0.00960696409674395}, "confidence": 0.979936978773816, "input_tokens": 324, "latency_ms": 117.10604099999955} +{"id": "g0206-suporte_configuracao-regionalismo-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"recarga_saldo": 0.0010319051230822647, "vas_contratacao": 3.530985158804324e-05, "roaming_pacote": 5.821610337847159e-05, "internet_problema_conexao": 2.011894697866494e-05, "negociacao_religacao": 4.533874689851953e-05, "portabilidade": 8.927728603446439e-06, "beneficios_consulta": 1.2989768470055913e-05, "cancelamento_linha": 1.0768896300098019e-05, "suporte_configuracao": 0.9986523577396396, "suporte_sem_sinal": 6.952922027413065e-06, "marketplace_compra": 1.1350333194174612e-06, "fidelidade_resgate": 2.9272895125116296e-05, "desconto_retencao": 5.0868664221027696e-06, "fidelidade_pontos": 3.2843278095661767e-06, "suporte_chip_esim": 5.821610337847159e-05, "sem_correspondencia": 2.011894697866494e-05}, "confidence": 0.9986523577396396, "input_tokens": 508, "latency_ms": 166.88637900000458} +{"id": "g0206-suporte_configuracao-regionalismo-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0002959037951536967, "internet_problema_conexao": 3.118803055411238e-05, "suporte_sem_sinal": 2.75233403617179e-05, "roaming_pacote": 1.891649674712355e-05, "plano_troca": 2.75233403617179e-05, "negociacao_divida": 5.41966705784108e-06, "beneficios_consulta": 4.2208409486329295e-06, "recarga_nao_creditada": 3.965113123203798e-06, "conta_pagamento_confirmacao": 9.511811909038306e-06, "fidelidade_resgate": 4.493061801793355e-06, "conta_vencimento": 3.287194236015177e-06, "suporte_configuracao": 0.9995239405101668, "negociacao_religacao": 6.958990252253218e-06, "bonus_nao_recebido": 3.4992000496248824e-06, "recarga_saldo": 1.2213408249958333e-05, "sem_correspondencia": 2.1435199026446705e-05}, "confidence": 0.9995239405101668, "input_tokens": 522, "latency_ms": 188.00781999999572} +{"id": "g0206-suporte_configuracao-regionalismo-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.000625495936284279, "suporte_sem_sinal": 0.001031268454888383, "parceiros_ofertas": 2.4253109431384178e-05, "internet_problema_conexao": 1.666890208953456e-05, "conta_segunda_via": 7.470483630920237e-05, "suporte_configuracao": 0.9980362059455492, "seguranca_perda_roubo": 1.2195229286084818e-05, "sem_correspondencia": 0.00017920758616200177}, "confidence": 0.9980362059455492, "input_tokens": 321, "latency_ms": 117.02655100003767} +{"id": "g0206-suporte_configuracao-regionalismo-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.0035666338177598447, "suporte_chip_esim": 0.0002927671320227678, "suporte_configuracao": 0.9889287067077392, "seguranca_fraude": 9.504757177261928e-05, "internet_consumo": 0.0001567069533099145, "seguranca_perda_roubo": 3.4966047588413736e-05, "internet_problema_conexao": 3.962172273467206e-05, "bonus_nao_recebido": 1.7582032884289095e-05, "suporte_sem_sinal": 0.0001220434979504955, "recarga_realizar": 6.136732465554095e-05, "vas_contratacao": 2.1207979911343917e-05, "sem_correspondencia": 0.006663349211670884}, "confidence": 0.9889287067077392, "input_tokens": 424, "latency_ms": 146.55606999997417} +{"id": "g0206-suporte_configuracao-regionalismo-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.42674831170999394, "internet_problema_conexao": 0.030913544015048967, "portabilidade": 0.0036920963213611835, "suporte_chip_esim": 0.02407549228643248, "marketplace_pedido": 0.0017440228117091639, "suporte_sem_sinal": 0.02728110684119327, "parceiros_ofertas": 0.0019762367512014957, "sem_correspondencia": 0.4835691892630594}, "confidence": 0.4835691892630594, "input_tokens": 324, "latency_ms": 115.41056099997604} +{"id": "g0206-suporte_configuracao-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.012330989226948199, "suporte_sem_sinal": 0.0012996767026010431, "seguranca_perda_roubo": 0.0006956668084470853, "conta_debito_automatico_digital": 0.00032860973216249345, "plano_consulta": 0.0004219432482675928, "conta_explicacao": 0.0006956668084470853, "suporte_chip_esim": 0.21857201388483125, "atendimento_humano": 0.00022584994582165466, "vas_cancelamento": 0.0006956668084470853, "internet_consumo": 0.001146960664406781, "internet_problema_conexao": 0.0006956668084470853, "sem_correspondencia": 0.7628912893611726}, "confidence": 0.7628912893611726, "input_tokens": 420, "latency_ms": 146.31837999996833} +{"id": "g0206-suporte_configuracao-regionalismo-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"negociacao_divida": 0.00048774715895753856, "conta_explicacao": 2.143011454812292e-05, "vas_consulta": 5.140817233637695e-05, "fidelidade_pontos": 3.286414506010409e-06, "suporte_sem_sinal": 4.5367552854387746e-05, "fidelidade_resgate": 3.498370031355355e-06, "cancelamento_linha": 5.767837083475448e-06, "recarga_realizar": 2.724533319893086e-06, "troca_numero": 1.2998021514590297e-05, "suporte_chip_esim": 4.5367552854387746e-05, "suporte_configuracao": 0.9992868511412574, "internet_problema_conexao": 5.767837083475448e-06, "conta_segunda_via": 4.781704891121863e-06, "parceiros_ofertas": 2.1218686830368696e-06, "marketplace_compra": 7.883698564203455e-06, "sem_correspondencia": 1.2998021514590297e-05}, "confidence": 0.9992868511412574, "input_tokens": 510, "latency_ms": 166.7284590000122} +{"id": "g0206-suporte_configuracao-regionalismo-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9951010024262277, "suporte_sem_sinal": 0.0011651434843697392, "internet_problema_conexao": 0.000229430355360497, "beneficios_consulta": 7.448513095468834e-05, "roaming_pacote": 8.440271091778506e-05, "vas_contratacao": 6.99723050042066e-05, "suporte_chip_esim": 0.00010837522605578396, "sem_correspondencia": 0.0031671883611097172}, "confidence": 0.9951010024262277, "input_tokens": 317, "latency_ms": 110.68870200000447} +{"id": "g0206-suporte_configuracao-regionalismo-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0019217981709134329, "suporte_configuracao": 0.9955160989573204, "plano_consulta": 0.00012285644673745843, "conta_segunda_via": 5.1214186517502006e-05, "internet_problema_conexao": 0.00010842043370835637, "roaming_pacote": 2.7412978635796134e-05, "suporte_sem_sinal": 7.451620168962067e-05, "sem_correspondencia": 0.002177682624477213}, "confidence": 0.9955160989573204, "input_tokens": 321, "latency_ms": 118.09634299999061} +{"id": "g0206-suporte_configuracao-regionalismo-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"negociacao_divida": 0.009236290961992731, "roaming_cobranca": 0.0006690746731844062, "vas_consulta": 0.00040581430292355245, "beneficios_consulta": 0.0003581298653545618, "roaming_duvida": 0.000590456326683039, "conta_contestacao": 0.0005210758794092598, "suporte_configuracao": 0.6475139864444868, "parceiros_ofertas": 0.00024613881687304476, "roaming_pacote": 0.0006690746731844062, "internet_problema_conexao": 0.3058639496283743, "conta_pagamento_confirmacao": 7.990957421049898e-05, "vas_cancelamento": 0.00024613881687304476, "suporte_chip_esim": 0.000590456326683039, "troca_numero": 0.00010260592432297594, "suporte_sem_sinal": 0.0006690746731844062, "sem_correspondencia": 0.032237823112259784}, "confidence": 0.6475139864444868, "input_tokens": 516, "latency_ms": 186.9034189999752} +{"id": "g0206-suporte_configuracao-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.04644763309518382, "suporte_sem_sinal": 0.015079338687306768, "internet_problema_conexao": 0.005547378689521325, "sem_correspondencia": 0.9329256495279881}, "confidence": 0.9329256495279881, "input_tokens": 217, "latency_ms": 77.99845899995717} +{"id": "g0206-suporte_configuracao-regionalismo-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.004609438866722272, "internet_problema_conexao": 1.8837723107866756e-05, "suporte_configuracao": 0.9953616403035892, "sem_correspondencia": 1.0083106580761953e-05}, "confidence": 0.9953616403035892, "input_tokens": 223, "latency_ms": 78.51382799998419} +{"id": "g0210-suporte_chip_esim-curto_neutro-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"vas_contratacao": 0.0002958064047614431, "recarga_nao_creditada": 0.00010882109487857313, "suporte_configuracao": 5.8247734697705634e-05, "negociacao_divida": 1.2209388468395207e-05, "internet_consumo": 4.003304357159399e-05, "conta_vencimento": 1.0121938555475629e-05, "portabilidade": 1.2996826371382309e-05, "seguranca_perda_roubo": 6.95669984975938e-06, "cadastro_atualizacao": 2.7514281644128397e-05, "roaming_pacote": 1.0774747505810848e-05, "atendimento_humano": 5.089630335974717e-06, "suporte_chip_esim": 0.99919496862732, "conta_explicacao": 9.508681300009169e-06, "suporte_sem_sinal": 7.405368442423565e-06, "troca_numero": 2.012987847008404e-05, "sem_correspondencia": 0.00017941565382718032}, "confidence": 0.99919496862732, "input_tokens": 494, "latency_ms": 164.39308700000765} +{"id": "g0210-suporte_chip_esim-curto_neutro-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"roaming_cobranca": 0.003149405390545031, "plano_consulta": 0.00020133475069041942, "suporte_chip_esim": 0.989513759162668, "negociacao_religacao": 6.140362970331497e-05, "suporte_sem_sinal": 0.00020133475069041942, "seguranca_perda_roubo": 7.406691557238317e-05, "internet_problema_conexao": 2.7247695510060716e-05, "recarga_saldo": 1.3701001729395552e-05, "suporte_configuracao": 4.492385516499749e-05, "desconto_retencao": 2.900502088874067e-05, "vas_cancelamento": 1.6526562733366087e-05, "sem_correspondencia": 0.006667291264103878}, "confidence": 0.989513759162668, "input_tokens": 411, "latency_ms": 145.58381700004475} +{"id": "g0210-suporte_chip_esim-curto_neutro-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.0002952653289203438, "suporte_configuracao": 0.0006250767062295146, "seguranca_perda_roubo": 2.423685411811144e-05, "recarga_saldo": 1.0103423958329309e-05, "portabilidade": 3.995981691938633e-05, "roaming_cobranca": 5.756757442430957e-06, "roaming_duvida": 4.483367204117367e-06, "conta_pagamento_confirmacao": 4.211733716937386e-06, "plano_nova_linha": 6.94397496563958e-06, "plano_consulta": 4.483367204117367e-06, "fidelidade_pontos": 4.483367204117367e-06, "conta_debito_automatico_digital": 0.0010305772613797759, "fidelidade_resgate": 3.995981691938633e-05, "suporte_chip_esim": 0.9973672858950674, "suporte_sem_sinal": 0.00015804414175003273, "sem_correspondencia": 0.0003791281870003874}, "confidence": 0.9973672858950674, "input_tokens": 520, "latency_ms": 186.89990799998668} +{"id": "g0210-suporte_chip_esim-curto_neutro-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.001167901066284533, "roaming_pacote": 5.131399162805028e-05, "plano_consulta": 4.528443867100623e-05, "suporte_sem_sinal": 2.4239013332723397e-05, "suporte_configuracao": 0.001167901066284533, "desconto_retencao": 1.1449699169822046e-05, "suporte_chip_esim": 0.9974561394239413, "seguranca_fraude": 3.0816447256051718e-06, "vas_contratacao": 3.0816447256051718e-06, "fidelidade_pontos": 2.7195419252127195e-06, "conta_segunda_via": 9.999998294135965e-07, "sem_correspondencia": 6.588846948211852e-05}, "confidence": 0.9974561394239413, "input_tokens": 423, "latency_ms": 146.6555929999913} +{"id": "g0210-suporte_chip_esim-curto_neutro-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.012199994662224496, "marketplace_compra": 0.002722186762792141, "seguranca_perda_roubo": 0.00036840791656543223, "conta_debito_automatico_digital": 0.00036840791656543223, "suporte_chip_esim": 0.002722186762792141, "suporte_sem_sinal": 0.9691656185055586, "conta_vencimento": 0.0002532028112771406, "sem_correspondencia": 0.012199994662224496}, "confidence": 0.9691656185055586, "input_tokens": 314, "latency_ms": 109.83968400000776} +{"id": "g0210-suporte_chip_esim-curto_neutro-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0005523362341920294, "suporte_configuracao": 0.0004874350158597056, "cancelamento_linha": 3.116067804116857e-05, "negociacao_divida": 2.141639993755243e-05, "suporte_sem_sinal": 0.00012324287239104818, "suporte_chip_esim": 0.9986473384601264, "conta_debito_automatico_digital": 1.3827467061071124e-05, "sem_correspondencia": 0.00012324287239104818}, "confidence": 0.9986473384601264, "input_tokens": 313, "latency_ms": 109.81488200002332} +{"id": "g0210-suporte_chip_esim-curto_neutro-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.5448623894737828, "seguranca_perda_roubo": 0.02712710103580894, "suporte_configuracao": 0.003671253902069412, "sem_correspondencia": 0.42433925558833885}, "confidence": 0.5448623894737828, "input_tokens": 212, "latency_ms": 77.67696199999818} +{"id": "g0210-suporte_chip_esim-curto_neutro-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 29, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.005907832399452777, "suporte_sem_sinal": 0.0001389389009302269, "roaming_duvida": 0.00020215490800996896, "parceiros_ofertas": 3.739489788181638e-05, "suporte_chip_esim": 0.9935446428009334, "seguranca_perda_roubo": 3.512925555275428e-05, "negociacao_divida": 2.5701112395655632e-05, "sem_correspondencia": 0.00010820572484354105}, "confidence": 0.9935446428009334, "input_tokens": 316, "latency_ms": 110.49665299998424} +{"id": "g0210-suporte_chip_esim-curto_neutro-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_compra": 0.01037839462528421, "recarga_realizar": 0.0012395224759410627, "vas_contratacao": 0.00035512913517313406, "vas_cancelamento": 0.00013064470779119015, "vas_consulta": 0.0004024140301603966, "desconto_retencao": 0.00016775112535963115, "roaming_duvida": 0.00027657484856430755, "suporte_chip_esim": 0.9342333116728386, "plano_troca": 0.00031340036180783687, "conta_vencimento": 0.00020234648178319806, "suporte_sem_sinal": 0.000965341074897506, "roaming_cobranca": 0.0012395224759410627, "seguranca_perda_roubo": 0.0012395224759410627, "suporte_configuracao": 0.0007518083850611693, "marketplace_pedido": 0.0015915783636640437, "sem_correspondencia": 0.04651273775979157}, "confidence": 0.9342333116728386, "input_tokens": 513, "latency_ms": 184.71974200002705} +{"id": "g0210-suporte_chip_esim-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.180052484942378, "conta_debito_automatico_digital": 0.021504202720467044, "conta_pagamento_confirmacao": 0.0022665262915583595, "suporte_configuracao": 0.051585900622588436, "suporte_sem_sinal": 0.014779607978724655, "seguranca_perda_roubo": 0.014779607978724655, "parceiros_ofertas": 0.0029102773659519443, "sem_correspondencia": 0.7121213920996069}, "confidence": 0.7121213920996069, "input_tokens": 301, "latency_ms": 107.74362000000792} +{"id": "g0210-suporte_chip_esim-curto_neutro-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.016718908800159017, "seguranca_perda_roubo": 0.0025639277047317687, "cadastro_atualizacao": 0.0012111136913613278, "internet_pacote_adicional": 0.0006482624445369717, "suporte_configuracao": 0.1090209801751323, "suporte_sem_sinal": 0.018945005643865538, "suporte_chip_esim": 0.7109060920431328, "sem_correspondencia": 0.13998570949708025}, "confidence": 0.7109060920431328, "input_tokens": 313, "latency_ms": 110.31114500002559} +{"id": "g0210-suporte_chip_esim-curto_neutro-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0019265203539459246, "suporte_chip_esim": 0.9979622503285824, "seguranca_perda_roubo": 6.592190140115437e-05, "sem_correspondencia": 4.5307416070528974e-05}, "confidence": 0.9979622503285824, "input_tokens": 216, "latency_ms": 77.18956400003663} +{"id": "g0211-suporte_chip_esim-informal_abreviado-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0011683347518405816, "marketplace_compra": 0.00012314157687267553, "vas_consulta": 6.591293634694935e-05, "internet_pacote_adicional": 2.1398797415870955e-05, "plano_consulta": 4.5301254484890076e-05, "suporte_sem_sinal": 1.4707164042948067e-05, "atendimento_humano": 1.2192667237459728e-05, "cadastro_atualizacao": 1.6665400184266656e-05, "plano_nova_linha": 7.468914185863785e-05, "suporte_chip_esim": 0.9978265323732655, "seguranca_perda_roubo": 5.759408191677163e-06, "sem_correspondencia": 0.0006253645282585697}, "confidence": 0.9978265323732655, "input_tokens": 429, "latency_ms": 147.93849599999476} +{"id": "g0211-suporte_chip_esim-informal_abreviado-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.9953343521718101, "suporte_configuracao": 0.0005505038732574476, "suporte_sem_sinal": 0.0002294841564469412, "seguranca_perda_roubo": 8.442250323140057e-05, "roaming_duvida": 0.0001228340174022652, "fidelidade_pontos": 3.746225871924528e-05, "conta_segunda_via": 5.1204836579533315e-05, "sem_correspondencia": 0.003589736182552949}, "confidence": 0.9953343521718101, "input_tokens": 341, "latency_ms": 118.04674600000453} +{"id": "g0211-suporte_chip_esim-informal_abreviado-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.009680033737356568, "suporte_sem_sinal": 0.0011561151621744823, "atendimento_humano": 0.0003753356399503443, "recarga_nao_creditada": 0.00010753546127836284, "seguranca_perda_roubo": 0.00048194050148500097, "conta_pagamento_confirmacao": 0.00010753546127836284, "suporte_chip_esim": 0.9873902847444593, "sem_correspondencia": 0.000701219292017467}, "confidence": 0.9873902847444593, "input_tokens": 330, "latency_ms": 117.60066800002278} +{"id": "g0211-suporte_chip_esim-informal_abreviado-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"vas_contratacao": 0.014723217308748527, "internet_problema_conexao": 0.0010665462846082292, "negociacao_religacao": 0.0005038007917991264, "roaming_duvida": 0.0004446026382823956, "fidelidade_pontos": 0.0005708810878810222, "recarga_nao_creditada": 0.00026966513150739876, "suporte_sem_sinal": 0.00018533795374879274, "conta_pagamento_confirmacao": 0.0005038007917991264, "roaming_cobranca": 0.0005038007917991264, "seguranca_fraude": 0.00016356017011467662, "conta_segunda_via": 0.0003055706266136712, "marketplace_pedido": 0.001551815687397914, "suporte_configuracao": 0.9108932000093687, "plano_nova_linha": 0.0017584375456197799, "seguranca_perda_roubo": 0.0005708810878810222, "sem_correspondencia": 0.06598488209283049}, "confidence": 0.9108932000093687, "input_tokens": 533, "latency_ms": 189.87458699996296} +{"id": "g0211-suporte_chip_esim-informal_abreviado-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_segunda_via": 0.001892116845954245, "conta_contestacao": 0.00037257989781892635, "internet_problema_conexao": 0.00012095898311503627, "cancelamento_linha": 5.042320599959261e-05, "conta_debito_automatico_digital": 0.00029016551617804383, "roaming_cobranca": 2.3818235996177608e-05, "recarga_realizar": 2.5354380239128966e-05, "recarga_nao_creditada": 4.4498323113025464e-05, "seguranca_perda_roubo": 6.474467809435873e-05, "vas_cancelamento": 2.237516202798339e-05, "troca_numero": 2.237516202798339e-05, "suporte_sem_sinal": 0.00847987938831567, "suporte_configuracao": 0.0016697872558827551, "suporte_chip_esim": 0.9801407919753125, "internet_pacote_adicional": 0.00017599428195332574, "sem_correspondencia": 0.00660413670797131}, "confidence": 0.9801407919753125, "input_tokens": 509, "latency_ms": 167.0605770000293} +{"id": "g0211-suporte_chip_esim-informal_abreviado-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0024456564511515498, "suporte_chip_esim": 0.9866482313857939, "reclamacao_atendimento": 0.00029209200932168116, "internet_problema_conexao": 0.00013797449552647886, "roaming_pacote": 0.00022748148558862538, "suporte_sem_sinal": 0.00020075170642730415, "suporte_configuracao": 0.00037505356398043134, "sem_correspondencia": 0.00967275890221004}, "confidence": 0.9866482313857939, "input_tokens": 329, "latency_ms": 118.26912000003631} +{"id": "g0211-suporte_chip_esim-informal_abreviado-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"cadastro_atualizacao": 0.003135809597673183, "conta_segunda_via": 0.0002574029265098119, "suporte_configuracao": 0.0001215885330608886, "roaming_duvida": 6.50816518976997e-05, "marketplace_pedido": 0.006638508970368314, "vas_cancelamento": 6.113855394217854e-05, "suporte_chip_esim": 0.9852420880231545, "seguranca_perda_roubo": 4.472992159529513e-05, "conta_debito_automatico_digital": 1.5458247266827114e-05, "bonus_nao_recebido": 1.9848782388049818e-05, "parceiros_ofertas": 3.908456990794393e-06, "negociacao_divida": 2.7130068854088727e-05, "vas_consulta": 5.3954584482473764e-05, "plano_nova_linha": 2.3942201730640102e-05, "suporte_sem_sinal": 0.0011535998824120561, "sem_correspondencia": 0.003135809597673183}, "confidence": 0.9852420880231545, "input_tokens": 542, "latency_ms": 190.36726100000578} +{"id": "g0211-suporte_chip_esim-informal_abreviado-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.006690617189139894, "seguranca_perda_roubo": 7.432604319285956e-05, "suporte_chip_esim": 0.992975633386253, "sem_correspondencia": 0.000259423381414202}, "confidence": 0.992975633386253, "input_tokens": 234, "latency_ms": 79.67910900003972} +{"id": "g0211-suporte_chip_esim-informal_abreviado-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0011691810920827729, "suporte_chip_esim": 0.9985493566731874, "suporte_configuracao": 0.0001582314542519142, "sem_correspondencia": 0.00012323078047791797}, "confidence": 0.9985493566731874, "input_tokens": 227, "latency_ms": 80.4679780000015} +{"id": "g0211-suporte_chip_esim-informal_abreviado-09-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_sem_sinal": 0.0017002147733315006, "suporte_chip_esim": 0.9980013014174509, "seguranca_perda_roubo": 5.8178150269099746e-05, "suporte_configuracao": 2.140254540938461e-05, "vas_cancelamento": 4.5309188987220746e-05, "internet_pacote_adicional": 8.921908305617058e-06, "beneficios_consulta": 6.52740755641829e-06, "sem_correspondencia": 0.00015814460868985355}, "confidence": 0.9980013014174509, "input_tokens": 330, "latency_ms": 116.93962100002864} +{"id": "g0211-suporte_chip_esim-informal_abreviado-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0010321125517755883, "suporte_chip_esim": 0.9988531021191535, "suporte_configuracao": 7.476598248262491e-05, "sem_correspondencia": 4.001934658827561e-05}, "confidence": 0.9988531021191535, "input_tokens": 230, "latency_ms": 78.46809199998006} +{"id": "g0211-suporte_chip_esim-informal_abreviado-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.04647850078447208, "recarga_nao_creditada": 0.0029712711472455796, "suporte_sem_sinal": 0.14316386122878083, "vas_contratacao": 0.0008512834364581389, "roaming_cobranca": 0.0004556591882731385, "bonus_nao_recebido": 0.0005850779790900147, "suporte_chip_esim": 0.6416159121364226, "seguranca_perda_roubo": 0.0002763712680674297, "conta_explicacao": 0.00024389678803288364, "plano_troca": 0.000964630509143952, "portabilidade": 0.00016762764754655522, "sem_correspondencia": 0.1622259078864668}, "confidence": 0.6416159121364226, "input_tokens": 432, "latency_ms": 148.95765599999322} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.009706382786915142, "suporte_configuracao": 0.00010782817277869505, "suporte_chip_esim": 0.9900779608675275, "sem_correspondencia": 0.00010782817277869505}, "confidence": 0.9900779608675275, "input_tokens": 217, "latency_ms": 78.0309099999954} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 151, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_debito_automatico_digital": 0.002795594151309751, "suporte_sem_sinal": 0.00020251216108725276, "seguranca_perda_roubo": 0.00013918443714005914, "suporte_configuracao": 0.0007068368952512707, "recarga_nao_creditada": 0.00012282983466408253, "conta_segunda_via": 2.5746532027478334e-05, "suporte_chip_esim": 0.9953004590932688, "sem_correspondencia": 0.0007068368952512707}, "confidence": 0.9953004590932688, "input_tokens": 340, "latency_ms": 118.83882899996934} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 0.0019254261214015815, "conta_pagamento_confirmacao": 6.588445882249156e-05, "suporte_sem_sinal": 6.189272125424513e-05, "marketplace_pedido": 1.8876213491181507e-05, "suporte_chip_esim": 0.9973954238374432, "troca_numero": 3.112161469318767e-05, "desconto_retencao": 9.49155621588716e-06, "conta_vencimento": 4.772654189434434e-06, "atendimento_humano": 1.0103708998319247e-05, "conta_debito_automatico_digital": 3.2801940557751043e-06, "cadastro_atualizacao": 3.4917483965478984e-06, "seguranca_fraude": 1.665819993849323e-05, "cancelamento_linha": 1.773256153007187e-05, "seguranca_perda_roubo": 1.665819993849323e-05, "suporte_configuracao": 8.459731969279607e-05, "sem_correspondencia": 0.0003345888899384483}, "confidence": 0.9973954238374432, "input_tokens": 509, "latency_ms": 166.56758900001023} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"parceiros_ofertas": 0.025925427916738252, "suporte_sem_sinal": 0.0006908892520398255, "marketplace_pedido": 7.751562577279448e-05, "plano_troca": 2.2208598615525e-05, "suporte_configuracao": 5.0047849555340685e-05, "suporte_chip_esim": 0.9728445053697942, "seguranca_perda_roubo": 1.9599019488945342e-05, "sem_correspondencia": 0.0003698063679952537}, "confidence": 0.9728445053697942, "input_tokens": 335, "latency_ms": 117.71622499998102} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"conta_vencimento": 0.04200389905798236, "conta_debito_automatico_digital": 0.003447889996372866, "suporte_configuracao": 0.6570515306646164, "marketplace_compra": 0.0009878370230070894, "suporte_sem_sinal": 0.007299183179600032, "fidelidade_pontos": 0.0005287510560787214, "portabilidade": 0.0006789297951055636, "internet_pacote_adicional": 0.0005991534412530539, "conta_segunda_via": 0.002685219429119251, "conta_explicacao": 0.0005287510560787214, "vas_consulta": 0.0004666211692278053, "plano_troca": 0.004427178389286164, "vas_contratacao": 0.0012684078450862562, "internet_consumo": 0.0006789297951055636, "seguranca_perda_roubo": 0.003447889996372866, "sem_correspondencia": 0.27389982810570734}, "confidence": 0.6570515306646164, "input_tokens": 521, "latency_ms": 186.09541600000057} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_chip_esim": 0.11591884825978314, "suporte_sem_sinal": 0.005093118741691928, "beneficios_consulta": 0.0010028945434404346, "internet_consumo": 0.5195122352920467, "suporte_configuracao": 0.0008850513282051755, "conta_explicacao": 0.0003689442841947558, "seguranca_perda_roubo": 0.00016371803368121237, "sem_correspondencia": 0.3570551895169567}, "confidence": 0.5195122352920467, "input_tokens": 327, "latency_ms": 116.76481299997477} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_consulta": 0.015181591033647912, "conta_segunda_via": 0.0004045756971764249, "bonus_nao_recebido": 0.00035703679961919825, "suporte_configuracao": 0.00045844432540389867, "roaming_pacote": 0.00035703679961919825, "suporte_chip_esim": 0.013397707063500349, "beneficios_consulta": 6.204369262675447e-05, "fidelidade_pontos": 6.604516701198297e-05, "cancelamento_linha": 0.0001911080273980205, "seguranca_perda_roubo": 0.00010889007167959875, "recarga_saldo": 0.00035703679961919825, "internet_problema_conexao": 0.004349598655109779, "suporte_sem_sinal": 0.9392517781868245, "vas_consulta": 0.00014883508138880988, "negociacao_religacao": 0.00027806053912873987, "sem_correspondencia": 0.02503021206024566}, "confidence": 0.9392517781868245, "input_tokens": 512, "latency_ms": 165.26599000002307} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.02409999739717356, "troca_numero": 0.0017457979559773456, "seguranca_fraude": 0.0009344583078219671, "conta_explicacao": 0.0006422431764431921, "conta_vencimento": 0.0009344583078219671, "cadastro_atualizacao": 0.0008246565622473284, "suporte_chip_esim": 0.9043457304760425, "reclamacao_atendimento": 0.0003033741952779099, "conta_debito_automatico_digital": 0.00016238450514025318, "conta_contestacao": 0.0003437680000795569, "beneficios_consulta": 0.00015254612532725583, "sem_correspondencia": 0.06551058499064717}, "confidence": 0.9043457304760425, "input_tokens": 423, "latency_ms": 147.8506650000213} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"fidelidade_pontos": 0.025999510952260194, "parceiros_ofertas": 0.003105198766511521, "suporte_configuracao": 0.0007851172010181702, "suporte_sem_sinal": 0.24667649178955497, "plano_nova_linha": 0.000476197653885287, "vas_consulta": 0.00017518332679847132, "seguranca_fraude": 0.00014523207893564559, "vas_cancelamento": 0.00017518332679847132, "beneficios_consulta": 0.00022493984418915191, "recarga_realizar": 0.00032728554210077195, "seguranca_perda_roubo": 0.0007851172010181702, "internet_problema_conexao": 0.0074489846038415936, "desconto_retencao": 0.0045180375459572914, "conta_pagamento_confirmacao": 0.0008896543418098961, "suporte_chip_esim": 0.5917461417564412, "sem_correspondencia": 0.11652172406887931}, "confidence": 0.5917461417564412, "input_tokens": 515, "latency_ms": 185.19197199998416} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0016280198616766101, "seguranca_perda_roubo": 0.0008714162368183112, "marketplace_pedido": 0.0005989150369296002, "conta_debito_automatico_digital": 0.00143672248527581, "bonus_nao_recebido": 0.00041162788378841335, "suporte_configuracao": 0.00013363600810540447, "plano_nova_linha": 0.00013363600810540447, "marketplace_compra": 0.0002496649319103016, "conta_contestacao": 0.9556239400879063, "parceiros_ofertas": 0.0009874439607279845, "suporte_sem_sinal": 0.0008714162368183112, "sem_correspondencia": 0.03705356126193754}, "confidence": 0.9556239400879063, "input_tokens": 435, "latency_ms": 152.10372799998595} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 0.00048650056929868237, "recarga_nao_creditada": 5.127678275298666e-05, "conta_vencimento": 5.127678275298666e-05, "beneficios_consulta": 2.008027664395342e-05, "vas_contratacao": 9.579764208839763e-05, "reclamacao_atendimento": 9.48525105639019e-06, "troca_numero": 3.9934398561408324e-05, "seguranca_perda_roubo": 1.6647134038955193e-05, "suporte_chip_esim": 0.9967328626002967, "suporte_sem_sinal": 2.008027664395342e-05, "suporte_configuracao": 5.404533140191974e-06, "sem_correspondencia": 0.002470653752725376}, "confidence": 0.9967328626002967, "input_tokens": 410, "latency_ms": 145.89877599996726} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"bonus_nao_recebido": 0.004498472504178641, "fidelidade_pontos": 0.00019764908782282032, "suporte_sem_sinal": 0.001875242333560146, "plano_consulta": 0.00019764908782282032, "conta_contestacao": 0.0004184231222043906, "seguranca_perda_roubo": 6.416726403280578e-05, "marketplace_compra": 0.00012761184230262096, "seguranca_fraude": 8.239239793743576e-05, "suporte_chip_esim": 0.9713995781451444, "recarga_nao_creditada": 0.0006088020504851308, "suporte_configuracao": 0.0003692571093151504, "sem_correspondencia": 0.020160755055193724}, "confidence": 0.9713995781451444, "input_tokens": 445, "latency_ms": 151.97546699999975} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_problema_conexao": 0.00020321725802506155, "marketplace_pedido": 0.00010877435983020669, "conta_segunda_via": 3.116437586675058e-05, "conta_contestacao": 1.567043229355771e-05, "plano_consulta": 3.5313864304201565e-05, "suporte_chip_esim": 5.82227192289551e-05, "conta_debito_automatico_digital": 8.928743176977989e-06, "seguranca_fraude": 7.402188082469327e-06, "portabilidade": 5.1381369379605436e-05, "seguranca_perda_roubo": 0.9987658475526018, "roaming_cobranca": 4.779211827788425e-06, "sem_correspondencia": 0.0007092979253824795}, "confidence": 0.9987658475526018, "input_tokens": 428, "latency_ms": 147.489921999977} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9997576046141425, "seguranca_fraude": 0.00017951668086055414, "suporte_chip_esim": 2.752977464148188e-05, "sem_correspondencia": 3.534893035534839e-05}, "confidence": 0.9997576046141425, "input_tokens": 225, "latency_ms": 79.35005899997805} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_pagamento_confirmacao": 0.023274999989104758, "conta_segunda_via": 0.0016860353441829543, "internet_problema_conexao": 0.00048305721378423804, "seguranca_perda_roubo": 0.8733879311308723, "marketplace_compra": 0.00042629649493573476, "plano_nova_linha": 0.00012213599068377375, "vas_contratacao": 0.00010778463347253133, "recarga_realizar": 0.00016694010604943128, "suporte_chip_esim": 0.0013130856463357502, "atendimento_humano": 0.000189167922924725, "conta_debito_automatico_digital": 0.0002585618943065545, "bonus_nao_recebido": 0.0014879209688896094, "seguranca_fraude": 0.0024531669505290427, "recarga_saldo": 0.0009024696868608754, "plano_consulta": 0.0016860353441829543, "sem_correspondencia": 0.09205441068288492}, "confidence": 0.8733879311308723, "input_tokens": 530, "latency_ms": 189.20587300004854} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.013488898520808987, "vas_contratacao": 0.0012546630059275222, "seguranca_perda_roubo": 0.83452860068298, "roaming_cobranca": 0.000977132531507077, "seguranca_fraude": 0.011903911163891862, "bonus_nao_recebido": 0.0003594669696412602, "conta_explicacao": 0.0002799531574449184, "conta_vencimento": 0.0003594669696412602, "suporte_chip_esim": 0.0018255239018636102, "conta_contestacao": 0.006371704494547914, "negociacao_divida": 0.0006715727128626958, "sem_correspondencia": 0.12797910588888295}, "confidence": 0.83452860068298, "input_tokens": 430, "latency_ms": 148.38657600000715} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9996722881696453, "seguranca_fraude": 0.00023048431039622656, "suporte_chip_esim": 3.119265942906867e-05, "sem_correspondencia": 6.60348605295319e-05}, "confidence": 0.9996722881696453, "input_tokens": 223, "latency_ms": 80.23992600004703} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5941188171641645, "suporte_chip_esim": 0.06261966262671499, "seguranca_fraude": 0.06261966262671499, "sem_correspondencia": 0.28064185758240556}, "confidence": 0.5941188171641645, "input_tokens": 223, "latency_ms": 78.737115000024} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9996961809568784, "suporte_chip_esim": 0.0001795056516160378, "seguranca_fraude": 5.8276952701915e-05, "sem_correspondencia": 6.603643880362358e-05}, "confidence": 0.9996961809568784, "input_tokens": 222, "latency_ms": 79.41349399999353} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.0035925030266777424, "plano_nova_linha": 8.448757316835065e-05, "suporte_chip_esim": 3.9909103686988046e-05, "roaming_cobranca": 1.5628629559452306e-05, "conta_segunda_via": 5.124430349131911e-05, "internet_pacote_adicional": 8.904924697057935e-06, "seguranca_perda_roubo": 0.9961015213632111, "internet_problema_conexao": 3.951536380794034e-06, "cadastro_atualizacao": 2.3967279679214767e-06, "desconto_retencao": 2.7158485892722197e-06, "fidelidade_pontos": 9.999997309610004e-07, "sem_correspondencia": 9.573696283908684e-05}, "confidence": 0.9961015213632111, "input_tokens": 417, "latency_ms": 147.84624800000756} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.0010250386431370356, "suporte_chip_esim": 5.1033669005566085e-05, "seguranca_perda_roubo": 0.9920071476003656, "internet_pacote_adicional": 2.4106598301885217e-05, "marketplace_pedido": 5.1033669005566085e-05, "cadastro_atualizacao": 8.331017449219328e-06, "parceiros_ofertas": 1.2903332243800546e-05, "recarga_saldo": 1.0049125255702374e-05, "troca_numero": 2.5661340315715496e-05, "vas_consulta": 3.50748935648927e-05, "seguranca_fraude": 6.552852810997627e-05, "sem_correspondencia": 0.0066840915832452165}, "confidence": 0.9920071476003656, "input_tokens": 409, "latency_ms": 144.97042099998225} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_consumo": 0.013779505597882059, "seguranca_perda_roubo": 0.7523355140157156, "seguranca_fraude": 0.0016457272548029334, "marketplace_pedido": 0.00041610501390922875, "internet_pacote_adicional": 0.000252380448596099, "portabilidade": 0.00036721138592481434, "roaming_duvida": 0.0001269048592165904, "atendimento_humano": 0.0002859845149109813, "cadastro_atualizacao": 0.0007773865101031952, "suporte_chip_esim": 0.013779505597882059, "parceiros_ofertas": 0.000686041187277118, "sem_correspondencia": 0.2155477336137793}, "confidence": 0.7523355140157156, "input_tokens": 418, "latency_ms": 147.4498040000185} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"cancelamento_linha": 0.0009106392594839583, "fidelidade_pontos": 0.00010876034978037664, "conta_explicacao": 4.82621126585195e-05, "seguranca_fraude": 3.3170032602002514e-05, "seguranca_perda_roubo": 0.9986372073168459, "suporte_chip_esim": 6.596648670286861e-05, "marketplace_compra": 1.6678939834612484e-05, "sem_correspondencia": 0.000179315502091693}, "confidence": 0.9986372073168459, "input_tokens": 322, "latency_ms": 118.25344700002915} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.022650386034198576, "suporte_chip_esim": 0.0021068140873953265, "seguranca_perda_roubo": 0.9631189218932344, "sem_correspondencia": 0.012123877985171717}, "confidence": 0.9631189218932344, "input_tokens": 225, "latency_ms": 78.94824600003858} +{"id": "g0220-seguranca_perda_roubo-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"marketplace_compra": 0.06221782272890666, "internet_consumo": 0.0035100893666952875, "seguranca_fraude": 0.0024124467893278643, "recarga_realizar": 0.001463222942652654, "conta_explicacao": 0.0010056574409661467, "suporte_sem_sinal": 0.52094345164361, "conta_debito_automatico_digital": 0.0011395591735459322, "portabilidade": 0.0007832068025260201, "suporte_chip_esim": 0.005787159000928862, "troca_numero": 0.005787159000928862, "roaming_pacote": 0.0005382896384522917, "conta_contestacao": 0.022888657856414047, "marketplace_pedido": 0.006557710269554301, "vas_cancelamento": 0.0011395591735459322, "cadastro_atualizacao": 0.005787159000928862, "sem_correspondencia": 0.35803884917101647}, "confidence": 0.52094345164361, "input_tokens": 521, "latency_ms": 185.77840000000378} +{"id": "g0220-seguranca_perda_roubo-regionalismo-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_configuracao": 0.000625958371281865, "reclamacao_atendimento": 5.138179204528982e-05, "recarga_nao_creditada": 4.00161798804838e-05, "recarga_realizar": 1.668122556479697e-05, "seguranca_fraude": 0.00010877525461346755, "suporte_chip_esim": 1.7757072181685314e-05, "conta_explicacao": 1.011767474663155e-05, "vas_cancelamento": 1.011767474663155e-05, "seguranca_perda_roubo": 0.9987740634498344, "internet_pacote_adicional": 1.2204245333189733e-05, "atendimento_humano": 3.722084531745229e-06, "internet_consumo": 8.471425347175997e-05, "bonus_nao_recebido": 1.1464827487778835e-05, "plano_nova_linha": 8.38784697323606e-06, "plano_consulta": 2.1419117606700633e-05, "sem_correspondencia": 0.00020321892970027143}, "confidence": 0.9987740634498344, "input_tokens": 525, "latency_ms": 188.8015050000149} +{"id": "g0220-seguranca_perda_roubo-regionalismo-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"portabilidade": 0.002471819833700302, "suporte_chip_esim": 5.813163065080641e-05, "reclamacao_atendimento": 3.5258616288804745e-05, "conta_vencimento": 1.4697977997220702e-05, "roaming_duvida": 7.464249126913958e-05, "plano_troca": 5.079485277419315e-06, "seguranca_perda_roubo": 0.997203293241126, "recarga_saldo": 4.211041200349261e-06, "desconto_retencao": 3.4910757729468826e-06, "troca_numero": 3.955907111653835e-06, "seguranca_fraude": 3.4910757729468826e-06, "internet_problema_conexao": 7.390607469324656e-06, "fidelidade_resgate": 5.079485277419315e-06, "internet_pacote_adicional": 3.4910757729468826e-06, "recarga_nao_creditada": 2.1385431798203346e-05, "sem_correspondencia": 8.458102351467959e-05}, "confidence": 0.997203293241126, "input_tokens": 514, "latency_ms": 185.6086459999915} +{"id": "g0220-seguranca_perda_roubo-regionalismo-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9640011617971773, "suporte_chip_esim": 0.002108743979349308, "reclamacao_atendimento": 0.00022225998022291712, "portabilidade": 0.00013480749243232278, "seguranca_fraude": 0.00025185355276826195, "fidelidade_resgate": 5.9820462145618764e-05, "negociacao_divida": 3.007961737563242e-05, "vas_consulta": 3.628294436949676e-05, "conta_explicacao": 2.82571854871003e-05, "parceiros_ofertas": 2.4936878668124395e-05, "recarga_realizar": 2.654516916492539e-05, "marketplace_compra": 0.00017309624664304282, "conta_debito_automatico_digital": 0.0001961437441152378, "atendimento_humano": 0.00011896719451672115, "cancelamento_linha": 0.0034767310532140354, "sem_correspondencia": 0.029110312702349858}, "confidence": 0.9640011617971773, "input_tokens": 519, "latency_ms": 185.8030059999578} +{"id": "g0220-seguranca_perda_roubo-regionalismo-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.0008036435747835044, "cancelamento_linha": 3.530963440214069e-05, "seguranca_perda_roubo": 0.9986462151702461, "roaming_pacote": 1.566855528589629e-05, "fidelidade_resgate": 2.279761342044974e-05, "portabilidade": 3.721608085548557e-06, "conta_debito_automatico_digital": 6.531625601923095e-06, "parceiros_ofertas": 2.898391291310088e-06, "vas_consulta": 6.952879260973164e-06, "internet_problema_conexao": 2.257269407319637e-06, "bonus_nao_recebido": 3.085321469375368e-06, "suporte_chip_esim": 6.596708173020907e-05, "beneficios_consulta": 2.7499170922352185e-05, "conta_explicacao": 3.961631185330341e-06, "seguranca_fraude": 0.00012324273376606413, "sem_correspondencia": 0.0002302477391413449}, "confidence": 0.9986462151702461, "input_tokens": 513, "latency_ms": 187.11640399999396} +{"id": "g0220-seguranca_perda_roubo-regionalismo-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_sem_sinal": 0.0017001727975198455, "plano_nova_linha": 2.2782328518829852e-05, "seguranca_perda_roubo": 0.9979766622275572, "marketplace_pedido": 1.4709376836778635e-05, "suporte_chip_esim": 2.748073381165886e-05, "conta_pagamento_confirmacao": 3.0832528828853973e-06, "parceiros_ofertas": 4.775435483363941e-06, "internet_consumo": 1.8700874051173588e-06, "seguranca_fraude": 4.775435483363941e-06, "cadastro_atualizacao": 2.401239759598314e-06, "recarga_nao_creditada": 2.556106418625658e-06, "troca_numero": 7.3963391658066095e-06, "fidelidade_resgate": 3.5285960683400166e-05, "portabilidade": 4.214307022561248e-06, "vas_contratacao": 9.5917185725407e-05, "sem_correspondencia": 9.5917185725407e-05}, "confidence": 0.9979766622275572, "input_tokens": 512, "latency_ms": 165.49236899999187} +{"id": "g0220-seguranca_perda_roubo-regionalismo-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_cobranca": 0.0010313606473644637, "cancelamento_linha": 0.0002607688092085527, "seguranca_fraude": 5.818538616041971e-05, "marketplace_pedido": 2.9257449537892392e-05, "suporte_chip_esim": 0.0002607688092085527, "seguranca_perda_roubo": 0.9981254275527928, "vas_consulta": 3.114439291515533e-05, "sem_correspondencia": 0.0002030869528122186}, "confidence": 0.9981254275527928, "input_tokens": 314, "latency_ms": 110.4665849999833} +{"id": "g0220-seguranca_perda_roubo-regionalismo-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.0013246952814549508, "marketplace_pedido": 5.1364010156835745e-05, "suporte_chip_esim": 3.530193349650381e-05, "internet_consumo": 1.2200021764479057e-05, "suporte_configuracao": 8.468493609403252e-05, "beneficios_consulta": 6.1345561951128275e-06, "seguranca_perda_roubo": 0.9984284139837465, "internet_problema_conexao": 2.7221928101225414e-06, "recarga_realizar": 1.8709339331990914e-06, "portabilidade": 1.9915988048918296e-06, "conta_vencimento": 9.99999688278441e-07, "desconto_retencao": 3.2835913123261136e-06, "negociacao_religacao": 6.530201077617832e-06, "conta_pagamento_confirmacao": 2.5572634853260396e-06, "roaming_pacote": 1.2986855566965242e-05, "sem_correspondencia": 2.4262640412738965e-05}, "confidence": 0.9984284139837465, "input_tokens": 512, "latency_ms": 165.98662799998465} +{"id": "g0220-seguranca_perda_roubo-regionalismo-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.001032187445403964, "suporte_chip_esim": 2.7506863701934355e-05, "seguranca_perda_roubo": 0.9989255823277349, "sem_correspondencia": 1.4723363159174542e-05}, "confidence": 0.9989255823277349, "input_tokens": 220, "latency_ms": 77.88715800001} +{"id": "g0220-seguranca_perda_roubo-regionalismo-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.0004296833295566898, "seguranca_perda_roubo": 0.9975409649170429, "parceiros_ofertas": 1.8878967929816977e-05, "vas_consulta": 1.0105183343078038e-05, "seguranca_fraude": 4.528828974243512e-05, "suporte_chip_esim": 1.0756911675055622e-05, "recarga_realizar": 4.2124671376171326e-06, "roaming_cobranca": 3.957246655750026e-06, "vas_cancelamento": 3.280672705438782e-06, "recarga_saldo": 5.408914871662256e-06, "conta_explicacao": 1.756017558816423e-06, "sem_correspondencia": 0.0019257070817806858}, "confidence": 0.9975409649170429, "input_tokens": 417, "latency_ms": 146.14449499998727} +{"id": "g0220-seguranca_perda_roubo-regionalismo-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_explicacao": 0.0006261320046432985, "suporte_chip_esim": 6.59938277627693e-05, "suporte_configuracao": 3.11732769224836e-05, "conta_debito_automatico_digital": 9.507312305615619e-06, "conta_contestacao": 9.602045281262163e-05, "seguranca_fraude": 3.5323950521736096e-05, "seguranca_perda_roubo": 0.9990511114228396, "sem_correspondencia": 8.473775219190888e-05}, "confidence": 0.9990511114228396, "input_tokens": 328, "latency_ms": 117.89558999998917} +{"id": "g0220-seguranca_perda_roubo-regionalismo-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.0006260948483640153, "reclamacao_atendimento": 5.1392994766390326e-05, "portabilidade": 4.5354158695885785e-05, "suporte_configuracao": 8.930763366283734e-06, "suporte_chip_esim": 3.117142702026664e-05, "conta_debito_automatico_digital": 3.722896054139872e-06, "cancelamento_linha": 8.389675767182989e-06, "seguranca_fraude": 4.780293157202097e-06, "recarga_nao_creditada": 1.6684862555843372e-05, "troca_numero": 8.389675767182989e-06, "seguranca_perda_roubo": 0.9989918251671638, "sem_correspondencia": 0.0002032632373217294}, "confidence": 0.9989918251671638, "input_tokens": 419, "latency_ms": 148.67227399997773} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 202, "length_bucket": "longo"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.0010321738064087366, "suporte_chip_esim": 3.1168948190598565e-05, "seguranca_perda_roubo": 0.9989123828441423, "sem_correspondencia": 2.4274401258350208e-05}, "confidence": 0.9989123828441423, "input_tokens": 249, "latency_ms": 80.72949399996787} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.0006262732853004467, "seguranca_perda_roubo": 0.9992765376851929, "seguranca_fraude": 3.118031087222009e-05, "sem_correspondencia": 6.600871863447831e-05}, "confidence": 0.9992765376851929, "input_tokens": 247, "latency_ms": 80.86982200001103} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_chip_esim": 0.0273535963005381, "seguranca_fraude": 0.9058267041879331, "internet_pacote_adicional": 0.001201833145018225, "sem_correspondencia": 0.06561786636651064}, "confidence": 0.9058267041879331, "input_tokens": 244, "latency_ms": 80.89831099999856} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 181, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.0004304949973268328, "conta_segunda_via": 1.568077913137851e-05, "seguranca_fraude": 2.4286865824868853e-05, "suporte_chip_esim": 3.9647218574812455e-06, "conta_debito_automatico_digital": 1.6692102496867224e-05, "roaming_pacote": 1.8728019963953684e-06, "suporte_configuracao": 1.7593346594769652e-06, "desconto_retencao": 1.1359118303848197e-06, "recarga_saldo": 3.0877284872667084e-06, "vas_contratacao": 1.0024386719238016e-06, "conta_vencimento": 1.9935873478131747e-06, "cancelamento_linha": 4.537383889601004e-05, "seguranca_perda_roubo": 0.9994253104220356, "troca_numero": 4.220424448439309e-06, "vas_consulta": 8.393316238152429e-06, "sem_correspondencia": 1.4730728751109918e-05}, "confidence": 0.9994253104220356, "input_tokens": 527, "latency_ms": 188.75779600000442} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_consulta": 0.0016964132162530967, "portabilidade": 6.577707861547755e-05, "seguranca_perda_roubo": 0.9957698427975344, "seguranca_fraude": 6.577707861547755e-05, "bonus_nao_recebido": 0.00010844806863785238, "suporte_chip_esim": 2.9188401700609885e-05, "recarga_saldo": 2.135469086813893e-05, "plano_nova_linha": 2.006087555387335e-05, "recarga_realizar": 2.2731950101037703e-05, "desconto_retencao": 1.143034233966148e-05, "roaming_duvida": 1.073781290630794e-05, "sem_correspondencia": 0.0021782376868739743}, "confidence": 0.9957698427975344, "input_tokens": 445, "latency_ms": 151.00887700003796} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"reclamacao_atendimento": 0.0027984252128137265, "atendimento_humano": 9.575684501840929e-05, "suporte_chip_esim": 9.575684501840929e-05, "seguranca_fraude": 2.007172511352146e-05, "fidelidade_pontos": 6.581265295200143e-05, "marketplace_compra": 8.906774027812008e-06, "recarga_realizar": 9.481211599439386e-06, "conta_pagamento_confirmacao": 6.516335082243295e-06, "internet_problema_conexao": 1.56318752360045e-05, "beneficios_consulta": 2.4211121989992353e-05, "seguranca_perda_roubo": 0.9963083868045597, "sem_correspondencia": 0.0005510425965888041}, "confidence": 0.9963083868045597, "input_tokens": 446, "latency_ms": 151.01239000000533} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.007528409822975106, "plano_consulta": 0.00029190812711841433, "negociacao_divida": 0.0001770512289166111, "recarga_nao_creditada": 0.00012168541143115295, "roaming_duvida": 0.00042472381881457133, "conta_contestacao": 0.00010088074933418793, "seguranca_perda_roubo": 0.9860271015881733, "marketplace_compra": 3.486345408293113e-05, "seguranca_fraude": 5.3997573998683604e-05, "conta_explicacao": 2.8902818595095272e-05, "vas_cancelamento": 9.383371370508472e-06, "fidelidade_resgate": 4.476556115600959e-05, "plano_troca": 6.118726744596981e-05, "internet_consumo": 4.7652691800920766e-05, "suporte_chip_esim": 0.00048127513827036654, "sem_correspondencia": 0.004566211376516161}, "confidence": 0.9860271015881733, "input_tokens": 562, "latency_ms": 192.08216399999856} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.0021824041231468965, "vas_consulta": 4.529435254874612e-05, "fidelidade_pontos": 1.8881495283500703e-05, "suporte_chip_esim": 7.870978258430333e-06, "recarga_realizar": 3.113032289653175e-05, "vas_contratacao": 5.0818855141015205e-06, "seguranca_perda_roubo": 0.9976745071128726, "reclamacao_atendimento": 3.0823193734520704e-06, "negociacao_religacao": 1.2849018793114247e-06, "internet_pacote_adicional": 1.990094961449473e-06, "recarga_nao_creditada": 9.999997321152903e-07, "sem_correspondencia": 2.747241353264758e-05}, "confidence": 0.9976745071128726, "input_tokens": 443, "latency_ms": 150.509521999993} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 171, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"bonus_nao_recebido": 0.0016996715274610337, "suporte_configuracao": 9.588890600384001e-05, "roaming_pacote": 3.997244302152339e-05, "cancelamento_linha": 2.4244512236170235e-05, "desconto_retencao": 0.00023002552757814512, "internet_problema_conexao": 2.2775611496199472e-05, "seguranca_perda_roubo": 0.9976824240060674, "vas_cancelamento": 6.52532194508524e-06, "negociacao_religacao": 5.758576404905012e-06, "fidelidade_resgate": 3.0823438327252075e-06, "marketplace_compra": 1.1339309266811911e-06, "internet_pacote_adicional": 8.378679229559738e-06, "suporte_chip_esim": 2.1395706953094553e-05, "seguranca_fraude": 2.2775611496199472e-05, "atendimento_humano": 5.132563280673858e-05, "sem_correspondencia": 8.462166254061421e-05}, "confidence": 0.9976824240060674, "input_tokens": 537, "latency_ms": 189.4937950000326} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 175, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_religacao": 0.00043005546364466714, "conta_explicacao": 0.0002955725094484605, "beneficios_consulta": 7.473243381994336e-05, "suporte_chip_esim": 5.136280054240293e-05, "plano_nova_linha": 9.595834447574183e-05, "cancelamento_linha": 3.530110214147267e-05, "suporte_sem_sinal": 0.00023019210181284122, "seguranca_perda_roubo": 0.9984049011502275, "conta_contestacao": 2.1411200770450472e-05, "vas_cancelamento": 1.7750508893910065e-05, "seguranca_fraude": 0.00013961856737318028, "sem_correspondencia": 0.00020314381684927022}, "confidence": 0.9984049011502275, "input_tokens": 439, "latency_ms": 150.07572499996513} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.8586181635195343, "seguranca_fraude": 0.13167335999899155, "suporte_chip_esim": 0.001290880198837694, "sem_correspondencia": 0.008417596282636372}, "confidence": 0.8586181635195343, "input_tokens": 248, "latency_ms": 81.3466280000057} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"atendimento_humano": 0.09214140425942736, "conta_debito_automatico_digital": 0.0051982623167737985, "internet_pacote_adicional": 0.002166958128189008, "fidelidade_resgate": 0.0024554852508179596, "seguranca_fraude": 0.00857048565234389, "parceiros_ofertas": 0.0007035083029787925, "reclamacao_atendimento": 0.0011598891032352857, "roaming_cobranca": 0.0013143265430601322, "suporte_chip_esim": 0.6008374306689405, "cancelamento_linha": 0.003152905472352135, "vas_consulta": 0.016011775173222335, "roaming_pacote": 0.0035727099586617523, "recarga_nao_creditada": 0.005890402902887807, "beneficios_consulta": 0.0011598891032352857, "fidelidade_pontos": 0.0051982623167737985, "sem_correspondencia": 0.2504663048471003}, "confidence": 0.6008374306689405, "input_tokens": 524, "latency_ms": 187.72551600000043} +{"id": "g0225-seguranca_fraude-informal_abreviado-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.01331681532442989, "marketplace_compra": 0.0026222364139183727, "seguranca_perda_roubo": 0.0026222364139183727, "roaming_cobranca": 0.0012386567753145822, "conta_contestacao": 0.028191698263045996, "suporte_chip_esim": 0.004323336952431646, "parceiros_ofertas": 0.00045567636230594926, "suporte_sem_sinal": 0.0006630051949996092, "reclamacao_atendimento": 0.0038153314693504517, "conta_explicacao": 0.007127977593877923, "vas_cancelamento": 0.002042199772557981, "sem_correspondencia": 0.9335808294638492}, "confidence": 0.9335808294638492, "input_tokens": 440, "latency_ms": 148.97706100003916} +{"id": "g0225-seguranca_fraude-informal_abreviado-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.0010312932669532856, "seguranca_perda_roubo": 6.592837283320167e-05, "seguranca_fraude": 0.9980602184507316, "internet_consumo": 2.1403808909220116e-05, "conta_pagamento_confirmacao": 5.818158481774286e-05, "conta_segunda_via": 1.888879506589932e-05, "reclamacao_atendimento": 3.528891502263211e-05, "sem_correspondencia": 0.0007087968056663093}, "confidence": 0.9980602184507316, "input_tokens": 344, "latency_ms": 119.46267499996566} +{"id": "g0225-seguranca_fraude-informal_abreviado-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"parceiros_ofertas": 0.006569616637127339, "vas_cancelamento": 0.012273659724192622, "seguranca_perda_roubo": 0.002738623659866433, "conta_contestacao": 0.062330787199210244, "seguranca_fraude": 0.7593444386202721, "internet_pacote_adicional": 0.0007846288153465428, "internet_consumo": 0.00032708195266331527, "fidelidade_resgate": 0.000288648810116697, "marketplace_pedido": 0.0006110695358122763, "suporte_chip_esim": 0.004515227080464421, "marketplace_compra": 0.0006924324992219445, "sem_correspondencia": 0.1495237854657061}, "confidence": 0.7593444386202721, "input_tokens": 438, "latency_ms": 149.84024200003887} +{"id": "g0225-seguranca_fraude-informal_abreviado-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_consumo": 0.0013015496857785144, "vas_contratacao": 0.0006966693440982505, "seguranca_perda_roubo": 0.0001003647348946034, "conta_debito_automatico_digital": 8.320528766608271e-05, "roaming_duvida": 0.0001371823276097936, "seguranca_fraude": 0.9809834810203318, "portabilidade": 6.087428886750737e-05, "conta_contestacao": 0.0001371823276097936, "plano_nova_linha": 6.480034319002672e-05, "conta_pagamento_confirmacao": 3.4685124264414524e-05, "marketplace_pedido": 1.4458910953663877e-05, "recarga_nao_creditada": 8.320528766608271e-05, "recarga_realizar": 6.89796062617591e-05, "roaming_cobranca": 0.008487170077084187, "marketplace_compra": 0.00025629032898813963, "sem_correspondencia": 0.007489901304735456}, "confidence": 0.9809834810203318, "input_tokens": 532, "latency_ms": 189.26545099998293} +{"id": "g0225-seguranca_fraude-informal_abreviado-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.11038420298740247, "conta_vencimento": 0.004849943399730233, "troca_numero": 0.0008427937900825811, "beneficios_consulta": 0.0005111802735004986, "seguranca_fraude": 0.49470767606662, "conta_contestacao": 0.3400072818961852, "fidelidade_resgate": 0.00022683487133235696, "recarga_saldo": 0.0002414644636226396, "recarga_nao_creditada": 0.00021309164123123014, "portabilidade": 4.466643450878223e-05, "seguranca_perda_roubo": 3.7029774813078335e-05, "conta_debito_automatico_digital": 0.00045111500802653634, "fidelidade_pontos": 0.0003513287215063296, "negociacao_religacao": 0.00027361508342460506, "internet_consumo": 0.0008427937900825811, "sem_correspondencia": 0.04601498179793104}, "confidence": 0.49470767606662, "input_tokens": 521, "latency_ms": 186.43071499997177} +{"id": "g0225-seguranca_fraude-informal_abreviado-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.003591619429454894, "seguranca_perda_roubo": 0.00012289845856756603, "seguranca_fraude": 0.9958565243426334, "sem_correspondencia": 0.00042895776934421994}, "confidence": 0.9958565243426334, "input_tokens": 236, "latency_ms": 79.75271399999428} +{"id": "g0225-seguranca_fraude-informal_abreviado-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 107, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.0004876048067074731, "conta_vencimento": 2.4276413848044046e-05, "seguranca_fraude": 0.9989952026321716, "conta_contestacao": 1.89064901150222e-05, "roaming_cobranca": 0.00015830210359337235, "seguranca_perda_roubo": 4.002503988758937e-05, "bonus_nao_recebido": 4.535431203255991e-05, "sem_correspondencia": 0.00023032820164435786}, "confidence": 0.9989952026321716, "input_tokens": 326, "latency_ms": 116.39603800000486} +{"id": "g0225-seguranca_fraude-informal_abreviado-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.003581678332466242, "seguranca_perda_roubo": 0.00015736796315396587, "seguranca_fraude": 0.993100133669924, "sem_correspondencia": 0.0031608200344558175}, "confidence": 0.993100133669924, "input_tokens": 233, "latency_ms": 79.00747700000466} +{"id": "g0225-seguranca_fraude-informal_abreviado-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_problema_conexao": 0.0005522783908073808, "recarga_nao_creditada": 9.597159385306462e-05, "suporte_configuracao": 4.53337709494329e-05, "suporte_sem_sinal": 9.597159385306462e-05, "seguranca_perda_roubo": 0.00048738396925191823, "fidelidade_pontos": 7.400534670110545e-06, "beneficios_consulta": 1.1462172323159571e-05, "conta_pagamento_confirmacao": 6.952158940905863e-06, "conta_contestacao": 8.469463431143633e-05, "seguranca_fraude": 0.9985427551672861, "roaming_duvida": 2.4026018404223992e-06, "roaming_pacote": 8.92674878097606e-06, "plano_consulta": 4.778144304535399e-06, "atendimento_humano": 4.778144304535399e-06, "parceiros_ofertas": 1.7752959782275136e-05, "sem_correspondencia": 3.115741474071086e-05}, "confidence": 0.9985427551672861, "input_tokens": 524, "latency_ms": 187.5096059999919} +{"id": "g0225-seguranca_fraude-informal_abreviado-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.0002610963217232937, "recarga_realizar": 7.48053486162751e-05, "seguranca_perda_roubo": 3.53355446524597e-05, "seguranca_fraude": 0.9993790229110601, "fidelidade_resgate": 2.751934984559021e-05, "conta_contestacao": 1.1471771756872184e-05, "internet_pacote_adicional": 7.406732530341635e-06, "sem_correspondencia": 0.00020334201981516458}, "confidence": 0.9993790229110601, "input_tokens": 332, "latency_ms": 119.14361399999507} +{"id": "g0225-seguranca_fraude-informal_abreviado-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 117, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.015601572180987056, "roaming_pacote": 0.0007767565408209668, "marketplace_compra": 0.0008801804726408177, "seguranca_perda_roubo": 0.0005338564427370127, "seguranca_fraude": 0.9652350916991533, "conta_pagamento_confirmacao": 0.000685485241336828, "suporte_chip_esim": 0.000685485241336828, "sem_correspondencia": 0.015601572180987056}, "confidence": 0.9652350916991533, "input_tokens": 342, "latency_ms": 119.59591099997624} +{"id": "g0225-seguranca_fraude-informal_abreviado-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0073410418623865055, "conta_segunda_via": 0.0009935019796979085, "seguranca_fraude": 0.8485090713480775, "plano_nova_linha": 0.0003654889530939882, "negociacao_divida": 0.001275681793461703, "conta_contestacao": 0.07892363786205585, "seguranca_perda_roubo": 0.0011257852314135145, "sem_correspondencia": 0.06146579096981307}, "confidence": 0.8485090713480775, "input_tokens": 333, "latency_ms": 120.12097100000574} +{"id": "g0227-seguranca_fraude-regionalismo-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.0002609927819713446, "cadastro_atualizacao": 0.00013969936931112727, "troca_numero": 2.7508436836023444e-05, "seguranca_fraude": 0.9989827114829541, "plano_consulta": 2.7508436836023444e-05, "suporte_chip_esim": 5.823536123885034e-05, "marketplace_compra": 6.1379619166548774e-06, "roaming_pacote": 6.1379619166548774e-06, "seguranca_perda_roubo": 0.0003351213656232486, "bonus_nao_recebido": 1.146722253766341e-05, "conta_contestacao": 4.78024954715328e-06, "sem_correspondencia": 0.00013969936931112727}, "confidence": 0.9989827114829541, "input_tokens": 462, "latency_ms": 158.84060599995564} +{"id": "g0227-seguranca_fraude-regionalismo-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 201, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"marketplace_compra": 0.0019198258233500802, "vas_contratacao": 0.00010830916147307234, "conta_explicacao": 0.00020234815307494119, "conta_contestacao": 0.0008003024701526696, "recarga_saldo": 0.00012273035877617702, "seguranca_perda_roubo": 2.0035180312075184e-05, "plano_troca": 2.9151015344397013e-05, "vas_consulta": 1.660974786670501e-05, "internet_problema_conexao": 4.514997580135062e-05, "plano_consulta": 6.56928271611847e-05, "seguranca_fraude": 0.9944943976248004, "sem_correspondencia": 0.0021754476618868895}, "confidence": 0.9944943976248004, "input_tokens": 455, "latency_ms": 158.2274870000333} +{"id": "g0227-seguranca_fraude-regionalismo-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.0010321385487123888, "conta_contestacao": 2.4273572076808034e-05, "seguranca_fraude": 0.9988782613141697, "seguranca_perda_roubo": 1.0118730280750045e-05, "recarga_nao_creditada": 2.4273572076808034e-05, "recarga_realizar": 2.5584156742420903e-06, "internet_consumo": 6.9544948369370696e-06, "sem_correspondencia": 2.1421352172447018e-05}, "confidence": 0.9988782613141697, "input_tokens": 339, "latency_ms": 119.71606099996279} +{"id": "g0227-seguranca_fraude-regionalismo-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 174, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.0011691560707787882, "conta_contestacao": 6.59592719907443e-05, "seguranca_perda_roubo": 7.474164702172595e-05, "suporte_configuracao": 1.4717502922568616e-05, "conta_segunda_via": 9.597017446099974e-05, "fidelidade_resgate": 1.1462002800952127e-05, "seguranca_fraude": 0.9985279870092695, "sem_correspondencia": 4.0006320754711165e-05}, "confidence": 0.9985279870092695, "input_tokens": 349, "latency_ms": 120.12766999998803} +{"id": "g0227-seguranca_fraude-regionalismo-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"reclamacao_atendimento": 0.00048754575287745616, "desconto_retencao": 0.0002609644361535538, "conta_contestacao": 6.59821425564781e-05, "conta_debito_automatico_digital": 2.2802818302734485e-05, "suporte_chip_esim": 0.000139684196888204, "seguranca_fraude": 0.9988742142988483, "seguranca_perda_roubo": 4.002019245403369e-05, "sem_correspondencia": 0.0001087861619192336}, "confidence": 0.9988742142988483, "input_tokens": 354, "latency_ms": 120.45562600002313} +{"id": "g0227-seguranca_fraude-regionalismo-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 186, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.0024628399070632232, "conta_contestacao": 0.0024628399070632232, "seguranca_fraude": 0.9935805322722759, "sem_correspondencia": 0.0014937879135976575}, "confidence": 0.9935805322722759, "input_tokens": 248, "latency_ms": 80.74857699995164} +{"id": "g0227-seguranca_fraude-regionalismo-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"beneficios_consulta": 0.0008034981580635308, "recarga_realizar": 9.596417001436934e-05, "plano_troca": 2.7494195035823634e-05, "conta_contestacao": 1.667607225334592e-05, "plano_consulta": 9.596417001436934e-05, "seguranca_fraude": 0.9984655133497118, "roaming_duvida": 9.501739553928408e-06, "suporte_configuracao": 5.76309636006182e-06, "reclamacao_atendimento": 7.399962205139984e-06, "negociacao_divida": 3.495494637255772e-06, "plano_nova_linha": 2.557358507515495e-06, "seguranca_perda_roubo": 4.53302641763403e-05, "internet_problema_conexao": 1.298733812946113e-05, "marketplace_pedido": 6.9516211598345145e-06, "conta_explicacao": 6.595514519895014e-05, "sem_correspondencia": 0.00033494786497832485}, "confidence": 0.9984655133497118, "input_tokens": 567, "latency_ms": 194.08824199996388} +{"id": "g0227-seguranca_fraude-regionalismo-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 195, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9998934111073706, "conta_contestacao": 6.604946713864308e-05, "seguranca_perda_roubo": 2.7533514270104023e-05, "sem_correspondencia": 1.3005911220614573e-05}, "confidence": 0.9998934111073706, "input_tokens": 251, "latency_ms": 81.95448599997235} +{"id": "g0227-seguranca_fraude-regionalismo-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.0006258272815082465, "seguranca_fraude": 0.9985648976779868, "conta_contestacao": 4.533477621786348e-05, "plano_consulta": 2.2795757062587778e-05, "vas_contratacao": 6.596171018062877e-05, "suporte_configuracao": 1.2988630851001151e-05, "conta_segunda_via": 6.952313103812705e-06, "conta_debito_automatico_digital": 7.400698775670649e-06, "internet_consumo": 7.878002838821592e-06, "conta_vencimento": 8.38609036926475e-06, "seguranca_perda_roubo": 1.4718046956268011e-05, "suporte_chip_esim": 0.00037958343391936074, "negociacao_divida": 1.3826325569820287e-05, "portabilidade": 1.2988630851001151e-05, "marketplace_compra": 3.1158105650925504e-05, "sem_correspondencia": 0.0001793025181580852}, "confidence": 0.9985648976779868, "input_tokens": 566, "latency_ms": 193.0178700000056} +{"id": "g0227-seguranca_fraude-regionalismo-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.0011691980220682654, "seguranca_fraude": 0.9985638158756466, "conta_contestacao": 0.00010875235680879775, "sem_correspondencia": 0.00015823374547629604}, "confidence": 0.9985638158756466, "input_tokens": 252, "latency_ms": 82.56271400000514} +{"id": "g0227-seguranca_fraude-regionalismo-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 187, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_sem_sinal": 0.0010314143091570383, "cancelamento_linha": 4.531718203966541e-05, "seguranca_perda_roubo": 0.00010871026838716284, "recarga_saldo": 8.382835773551453e-06, "plano_troca": 3.999227278386698e-05, "troca_numero": 5.76143315302734e-06, "suporte_chip_esim": 1.6671259604216633e-05, "plano_consulta": 2.72150831734332e-06, "conta_contestacao": 4.531718203966541e-05, "beneficios_consulta": 3.114601336088083e-05, "seguranca_fraude": 0.9981773601137194, "sem_correspondencia": 0.00048720562166426536}, "confidence": 0.9981773601137194, "input_tokens": 446, "latency_ms": 150.4566229999682} +{"id": "g0228-seguranca_fraude-emocional-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.0006241069599580685, "cancelamento_linha": 0.00020261786444590571, "conta_debito_automatico_digital": 0.00012289394699194014, "beneficios_consulta": 4.521015654274779e-05, "vas_cancelamento": 8.446369219586648e-05, "internet_consumo": 1.8846397166391374e-05, "reclamacao_atendimento": 3.107245588429208e-05, "desconto_retencao": 3.989782311433961e-05, "conta_contestacao": 0.000707205836224725, "marketplace_pedido": 3.989782311433961e-05, "seguranca_perda_roubo": 4.521015654274779e-05, "fidelidade_resgate": 0.00022959611966058197, "roaming_cobranca": 0.0003340603829358, "recarga_realizar": 0.00015779895149472715, "seguranca_fraude": 0.9958199666666913, "sem_correspondencia": 0.0014971547670363232}, "confidence": 0.9958199666666913, "input_tokens": 546, "latency_ms": 190.80734500005292} +{"id": "g0228-seguranca_fraude-emocional-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao", "vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"plano_consulta": 0.006713929440155613, "seguranca_fraude": 0.04960960127757188, "seguranca_perda_roubo": 0.0007076429567554735, "vas_cancelamento": 0.05621504294494262, "suporte_chip_esim": 0.0002603272954801108, "troca_numero": 3.992248376718228e-05, "recarga_nao_creditada": 5.8086871131484716e-05, "roaming_duvida": 4.8155707551993336e-05, "cadastro_atualizacao": 0.00020274310157477124, "conta_contestacao": 0.8793512231415668, "suporte_configuracao": 7.939533934658621e-05, "sem_correspondencia": 0.006713929440155613}, "confidence": 0.8793512231415668, "input_tokens": 437, "latency_ms": 149.51954800000067} +{"id": "g0228-seguranca_fraude-emocional-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.0008038753066315089, "desconto_retencao": 1.8905335161281222e-05, "seguranca_fraude": 0.9989341763264172, "vas_contratacao": 8.930247998547907e-06, "troca_numero": 2.7507100350143786e-05, "conta_contestacao": 1.2993434168298579e-05, "seguranca_perda_roubo": 3.531981598896489e-05, "sem_correspondencia": 0.0001582924332840956}, "confidence": 0.9989341763264172, "input_tokens": 317, "latency_ms": 111.15627200001654} +{"id": "g0228-seguranca_fraude-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 118, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.010771566157670004, "conta_contestacao": 0.0021210471366796043, "negociacao_religacao": 0.0006076901790252779, "recarga_realizar": 0.0003252731133220312, "roaming_pacote": 0.0008841839932295771, "marketplace_pedido": 0.0014577729568501817, "seguranca_perda_roubo": 0.005765603888941257, "fidelidade_pontos": 0.0007802896353399807, "bonus_nao_recebido": 0.0012864801190918727, "parceiros_ofertas": 0.0050881275735203575, "plano_nova_linha": 0.0012864801190918727, "sem_correspondencia": 0.969625485127238}, "confidence": 0.969625485127238, "input_tokens": 424, "latency_ms": 146.87601700001096} +{"id": "g0228-seguranca_fraude-emocional-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.997538377179691, "seguranca_perda_roubo": 0.0007084262073605752, "conta_contestacao": 0.00042968221490812853, "sem_correspondencia": 0.001323514398040436}, "confidence": 0.997538377179691, "input_tokens": 231, "latency_ms": 79.68572900000481} +{"id": "g0228-seguranca_fraude-emocional-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"seguranca_fraude": 0.16172183368209783, "seguranca_perda_roubo": 0.006270635990116842, "conta_pagamento_confirmacao": 0.0026139899835088496, "roaming_cobranca": 0.0012347614374096172, "conta_contestacao": 0.8212912388988364, "internet_problema_conexao": 0.0003537650747958387, "fidelidade_resgate": 0.00024313894311786636, "sem_correspondencia": 0.006270635990116842}, "confidence": 0.8212912388988364, "input_tokens": 339, "latency_ms": 120.22512599997981} +{"id": "g0228-seguranca_fraude-emocional-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 128, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_segunda_via": 0.0019219876418069381, "conta_contestacao": 0.0002295486890329553, "seguranca_perda_roubo": 0.00017877269877188001, "conta_debito_automatico_digital": 9.569013012483163e-05, "recarga_realizar": 0.0003784618062699627, "suporte_configuracao": 8.44462434430808e-05, "seguranca_fraude": 0.9956142473100575, "sem_correspondencia": 0.0014968454804928063}, "confidence": 0.9956142473100575, "input_tokens": 340, "latency_ms": 119.75135699998418} +{"id": "g0228-seguranca_fraude-emocional-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.05146389876051496, "seguranca_perda_roubo": 0.010133842517472045, "vas_consulta": 0.010133842517472045, "suporte_configuracao": 0.0025622366460665864, "portabilidade": 0.0029033944918814857, "internet_problema_conexao": 0.0013714664473773075, "vas_cancelamento": 0.26135524319290754, "recarga_nao_creditada": 0.000647834877947585, "negociacao_divida": 0.0012103148918091728, "seguranca_fraude": 0.15851996807314997, "conta_contestacao": 0.2961542895249474, "sem_correspondencia": 0.20354366805845386}, "confidence": 0.2961542895249474, "input_tokens": 420, "latency_ms": 146.373710999967} +{"id": "g0228-seguranca_fraude-emocional-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"seguranca_perda_roubo": 0.008090312548976998, "marketplace_compra": 0.0020455513548174125, "seguranca_fraude": 0.0194076508942129, "atendimento_humano": 0.0007525162892977164, "portabilidade": 0.0009662500419298133, "internet_problema_conexao": 0.00016790908014530163, "fidelidade_pontos": 0.00027683527197925136, "conta_vencimento": 0.0001392015166473416, "conta_contestacao": 0.9351129875748342, "roaming_pacote": 0.0008527126691252958, "beneficios_consulta": 0.00019026591442252228, "sem_correspondencia": 0.031997806843611164}, "confidence": 0.9351129875748342, "input_tokens": 414, "latency_ms": 145.75600000000577} +{"id": "g0228-seguranca_fraude-emocional-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.008114638805919162, "conta_explicacao": 0.0018106206563114058, "atendimento_humano": 0.0006660901152173101, "vas_cancelamento": 0.0018106206563114058, "internet_consumo": 0.0006660901152173101, "suporte_configuracao": 0.00040400407701081907, "cancelamento_linha": 0.0002450408593559657, "conta_contestacao": 0.0012444201650403028, "roaming_pacote": 0.002324882942683685, "seguranca_fraude": 0.9379247205787186, "plano_consulta": 0.00021624779938830718, "seguranca_perda_roubo": 0.002324882942683685, "recarga_saldo": 0.0003565323465935962, "negociacao_religacao": 0.0002776676707173783, "marketplace_compra": 0.00040400407701081907, "sem_correspondencia": 0.04120953619182011}, "confidence": 0.9379247205787186, "input_tokens": 531, "latency_ms": 188.52191000001994} +{"id": "g0228-seguranca_fraude-emocional-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.007567258014249483, "seguranca_perda_roubo": 0.0002934144349607735, "seguranca_fraude": 0.9911152105441067, "sem_correspondencia": 0.0010241170066829812}, "confidence": 0.9911152105441067, "input_tokens": 229, "latency_ms": 79.35128299999405} +{"id": "g0228-seguranca_fraude-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.007553098663663387, "parceiros_ofertas": 0.002163998998297852, "seguranca_perda_roubo": 0.0010222007469609653, "sem_correspondencia": 0.9892607015910777}, "confidence": 0.9892607015910777, "input_tokens": 216, "latency_ms": 77.52610799997228} +{"id": "g0233-roaming_pacote-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.5615366473434156, "parceiros_ofertas": 0.01695693744551237, "conta_pagamento_confirmacao": 0.0020252173718306285, "marketplace_compra": 0.002946673888749202, "roaming_cobranca": 0.02795726345234774, "internet_consumo": 0.0010840207435075372, "conta_vencimento": 0.000657491816701806, "cadastro_atualizacao": 0.0008442362039093165, "vas_contratacao": 0.002946673888749202, "cancelamento_linha": 0.00229487193201394, "conta_explicacao": 0.002600430579748075, "recarga_realizar": 0.05918552719306508, "suporte_sem_sinal": 0.03167972983300956, "vas_consulta": 0.007068703191098413, "internet_pacote_adicional": 0.014964444772985407, "sem_correspondencia": 0.2652511303433561}, "confidence": 0.5615366473434156, "input_tokens": 503, "latency_ms": 165.72691400000394} +{"id": "g0233-roaming_pacote-erros_digitacao-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.027408467686182117, "roaming_pacote": 0.4858267142569544, "roaming_duvida": 0.1084025925565397, "sem_correspondencia": 0.3783622255003238}, "confidence": 0.4858267142569544, "input_tokens": 210, "latency_ms": 76.92835099999229} +{"id": "g0233-roaming_pacote-erros_digitacao-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"desconto_retencao": 0.043380403342120344, "roaming_duvida": 0.09183631459593329, "roaming_pacote": 0.5284815017282618, "roaming_cobranca": 0.00244735488667919, "conta_explicacao": 0.004572260873440392, "vas_contratacao": 0.005181050335756956, "internet_pacote_adicional": 0.0035608803486421223, "sem_correspondencia": 0.32054023388916586}, "confidence": 0.5284815017282618, "input_tokens": 306, "latency_ms": 109.64888099999825} +{"id": "g0233-roaming_pacote-erros_digitacao-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"internet_pacote_adicional": 0.016514396565990484, "roaming_pacote": 0.06531570545122847, "roaming_duvida": 0.9016555014167905, "sem_correspondencia": 0.016514396565990484}, "confidence": 0.9016555014167905, "input_tokens": 207, "latency_ms": 77.83685200001855} +{"id": "g0233-roaming_pacote-erros_digitacao-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"bonus_nao_recebido": 0.027846131930656493, "atendimento_humano": 0.002285749701208842, "internet_pacote_adicional": 0.00259009373802276, "troca_numero": 0.0009528422369254651, "negociacao_religacao": 0.0009528422369254651, "conta_segunda_via": 0.0015709712636405055, "roaming_duvida": 0.0971925504767202, "roaming_cobranca": 0.0012234736503059002, "suporte_chip_esim": 0.005483228486422568, "roaming_pacote": 0.5593045110611561, "plano_troca": 0.0012234736503059002, "sem_correspondencia": 0.29937413156770976}, "confidence": 0.5593045110611561, "input_tokens": 411, "latency_ms": 147.11145699999406} +{"id": "g0233-roaming_pacote-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9635747939732284, "roaming_cobranca": 0.017648487968700086, "internet_pacote_adicional": 0.0011282300893713077, "sem_correspondencia": 0.017648487968700086}, "confidence": 0.9635747939732284, "input_tokens": 207, "latency_ms": 76.59105799996269} +{"id": "g0233-roaming_pacote-erros_digitacao-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.024104752519435325, "vas_consulta": 0.004188777901199329, "internet_pacote_adicional": 0.0019786385773872695, "recarga_saldo": 0.0007279004541294865, "conta_vencimento": 0.0015409652734844962, "roaming_pacote": 0.33275584439133266, "suporte_chip_esim": 0.03974201820375552, "beneficios_consulta": 0.001359897080840492, "roaming_duvida": 0.03974201820375552, "negociacao_divida": 0.00369658352342321, "roaming_cobranca": 0.0015409652734844962, "sem_correspondencia": 0.5486216385977721}, "confidence": 0.5486216385977721, "input_tokens": 408, "latency_ms": 145.34293200000548} +{"id": "g0233-roaming_pacote-erros_digitacao-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"roaming_pacote": 0.5530163666880482, "internet_pacote_adicional": 0.0032883555180136083, "roaming_duvida": 0.4306895794279551, "sem_correspondencia": 0.013005698365983058}, "confidence": 0.5530163666880482, "input_tokens": 207, "latency_ms": 77.15909800003828} +{"id": "g0233-roaming_pacote-erros_digitacao-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.002443450964295573, "fidelidade_pontos": 0.0016793576510118098, "bonus_nao_recebido": 0.0002918286014799986, "seguranca_perda_roubo": 0.00015620459411088317, "vas_contratacao": 0.00020057066904176626, "conta_segunda_via": 9.47428755162181e-05, "roaming_cobranca": 0.0004811440226587446, "suporte_sem_sinal": 0.0075263588297282335, "roaming_pacote": 0.10389817881594453, "marketplace_pedido": 0.00022727634335525585, "internet_pacote_adicional": 5.7464458789923665e-05, "suporte_chip_esim": 0.001154204508796008, "conta_debito_automatico_digital": 0.0002918286014799986, "roaming_duvida": 0.8699288004290193, "portabilidade": 0.0006178011541812106, "sem_correspondencia": 0.010950787480590474}, "confidence": 0.8699288004290193, "input_tokens": 518, "latency_ms": 187.11968599995998} +{"id": "g0233-roaming_pacote-erros_digitacao-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"troca_numero": 0.08454465516208771, "roaming_cobranca": 0.051278925470638156, "negociacao_religacao": 0.0017546683386494015, "conta_contestacao": 0.016647829677527603, "roaming_duvida": 0.15795021022907166, "internet_consumo": 0.002553027368237262, "internet_pacote_adicional": 0.0013665370761707547, "roaming_pacote": 0.33438059767892014, "vas_consulta": 0.001988299713585907, "recarga_nao_creditada": 0.0003049156366547476, "bonus_nao_recebido": 0.0001440319481634349, "marketplace_compra": 0.0017546683386494015, "portabilidade": 0.0032781520303160577, "internet_problema_conexao": 0.0015484893739213545, "cancelamento_linha": 0.006124394278486207, "sem_correspondencia": 0.33438059767892014}, "confidence": 0.33438059767892014, "input_tokens": 493, "latency_ms": 165.19708499998842} +{"id": "g0233-roaming_pacote-erros_digitacao-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.033637911071959375, "beneficios_consulta": 0.04319193278067784, "seguranca_fraude": 0.001674732978291769, "vas_contratacao": 0.005158540737172982, "vas_consulta": 0.0024367221051924946, "bonus_nao_recebido": 0.0006160998321653613, "cadastro_atualizacao": 0.0004234388093121701, "internet_pacote_adicional": 0.00101577689816581, "roaming_cobranca": 0.02040242439383042, "cancelamento_linha": 0.004017475565616061, "conta_segunda_via": 0.0013042833549291358, "roaming_duvida": 0.5261854602517181, "vas_cancelamento": 0.005845392456409771, "internet_problema_conexao": 0.0013042833549291358, "plano_troca": 0.033637911071959375, "sem_correspondencia": 0.31914761433767025}, "confidence": 0.5261854602517181, "input_tokens": 521, "latency_ms": 186.75372799998513} +{"id": "g0233-roaming_pacote-erros_digitacao-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.013099789540481162, "roaming_pacote": 0.8104552805104529, "roaming_duvida": 0.1408360100845381, "sem_correspondencia": 0.03560891986452781}, "confidence": 0.8104552805104529, "input_tokens": 205, "latency_ms": 77.60584799996195} +{"id": "g0234-roaming_pacote-regionalismo-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"reclamacao_atendimento": 0.015794759084457217, "roaming_cobranca": 0.002137588194349079, "troca_numero": 0.00042091607224598553, "plano_consulta": 0.0002253001381169887, "cancelamento_linha": 0.0006124292713927235, "conta_segunda_via": 8.822880177767273e-05, "fidelidade_resgate": 9.99763302503095e-05, "roaming_pacote": 0.9771871421927146, "internet_consumo": 6.871265991390328e-05, "negociacao_religacao": 4.436422762035254e-05, "suporte_sem_sinal": 2.690826424621386e-05, "roaming_duvida": 0.001144168510492617, "fidelidade_pontos": 9.99763302503095e-05, "internet_pacote_adicional": 5.696479585625298e-05, "vas_contratacao": 0.00032780976667251354, "sem_correspondencia": 0.0016647553596432533}, "confidence": 0.9771871421927146, "input_tokens": 507, "latency_ms": 166.43310199998496} +{"id": "g0234-roaming_pacote-regionalismo-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.011790862163457753, "roaming_cobranca": 0.0020489446148247007, "vas_consulta": 0.0006651949246834426, "conta_explicacao": 0.00031421583347353673, "suporte_chip_esim": 0.002981196823598137, "desconto_retencao": 0.00035605318562964165, "roaming_pacote": 0.9366641984479128, "roaming_duvida": 0.0026308969628203904, "bonus_nao_recebido": 0.00016818761588833041, "negociacao_divida": 9.002434353959096e-05, "parceiros_ofertas": 4.526708271781061e-05, "portabilidade": 0.00045718134004109833, "internet_pacote_adicional": 0.0012427477289442734, "marketplace_compra": 0.001595719670495415, "vas_cancelamento": 0.0026308969628203904, "sem_correspondencia": 0.03631841229915268}, "confidence": 0.9366641984479128, "input_tokens": 515, "latency_ms": 185.10843099994645} +{"id": "g0234-roaming_pacote-regionalismo-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.06710839056672274, "conta_pagamento_confirmacao": 0.0015782380741539846, "roaming_pacote": 0.9264027560858894, "roaming_cobranca": 0.00039904107675275497, "seguranca_perda_roubo": 0.000844769966114722, "atendimento_humano": 8.364355362841267e-05, "internet_pacote_adicional": 0.00024203064753528807, "sem_correspondencia": 0.0033411300292027412}, "confidence": 0.9264027560858894, "input_tokens": 305, "latency_ms": 108.98823499996979} +{"id": "g0234-roaming_pacote-regionalismo-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.014980184528984003, "roaming_duvida": 0.161052161400964, "roaming_pacote": 0.7217857115050224, "internet_pacote_adicional": 0.0006581833733163648, "bonus_nao_recebido": 0.0013933742122449306, "roaming_cobranca": 0.0017891279034797506, "plano_troca": 0.0006581833733163648, "sem_correspondencia": 0.09768307370267224}, "confidence": 0.7217857115050224, "input_tokens": 308, "latency_ms": 110.27128799997854} +{"id": "g0234-roaming_pacote-regionalismo-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.005905229936751594, "suporte_chip_esim": 0.0004847307912320606, "roaming_cobranca": 7.433587441810861e-05, "vas_cancelamento": 3.9789126331245074e-05, "negociacao_religacao": 0.00013887769687382075, "roaming_pacote": 0.9931069758699811, "internet_pacote_adicional": 4.799484777878066e-05, "sem_correspondencia": 0.0002020658566333582}, "confidence": 0.9931069758699811, "input_tokens": 314, "latency_ms": 110.39028699997289} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.003153093685514311, "internet_pacote_adicional": 0.0007972269329799369, "marketplace_pedido": 0.0002932833985914821, "suporte_sem_sinal": 0.0002284093404848892, "portabilidade": 0.0005479255238005196, "roaming_duvida": 0.9906725869943944, "roaming_cobranca": 0.0002588216908364662, "sem_correspondencia": 0.004048652433398}, "confidence": 0.9906725869943944, "input_tokens": 312, "latency_ms": 109.74760099998093} +{"id": "g0234-roaming_pacote-regionalismo-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.002470644053581227, "roaming_duvida": 0.00029507635284972613, "conta_pagamento_confirmacao": 8.454079053145657e-05, "roaming_pacote": 0.9967289496862746, "roaming_cobranca": 0.00010855252378926459, "marketplace_compra": 2.0080197814009114e-05, "conta_vencimento": 1.4690986553069259e-05, "conta_segunda_via": 9.485213819761143e-06, "vas_contratacao": 2.7446376238462787e-05, "atendimento_humano": 4.2090381180628925e-06, "cadastro_atualizacao": 6.519085765361799e-06, "sem_correspondencia": 0.00022980569466522088}, "confidence": 0.9967289496862746, "input_tokens": 408, "latency_ms": 147.3839600000133} +{"id": "g0234-roaming_pacote-regionalismo-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.07530998646504493, "internet_pacote_adicional": 0.0017711211221044122, "roaming_pacote": 0.91746345529107, "sem_correspondencia": 0.00545543712178062}, "confidence": 0.91746345529107, "input_tokens": 209, "latency_ms": 77.57725900000878} +{"id": "g0234-roaming_pacote-regionalismo-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_debito_automatico_digital": 0.003583526646564555, "desconto_retencao": 0.0009060574288729207, "roaming_cobranca": 0.0002290871940921171, "roaming_duvida": 0.0005495516100718251, "internet_pacote_adicional": 0.0002290871940921171, "beneficios_consulta": 4.8019284532201445e-05, "plano_consulta": 6.98676467304617e-05, "roaming_pacote": 0.9936126199424795, "recarga_saldo": 3.739745639620709e-05, "seguranca_perda_roubo": 2.13084283431824e-05, "bonus_nao_recebido": 7.838932711131662e-06, "sem_correspondencia": 0.0007056382351138944}, "confidence": 0.9936126199424795, "input_tokens": 407, "latency_ms": 146.380406999981} +{"id": "g0234-roaming_pacote-regionalismo-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.002791093564645813, "roaming_duvida": 0.0019182886830835444, "troca_numero": 0.00017842864201561223, "bonus_nao_recebido": 6.987366017361404e-05, "internet_pacote_adicional": 0.00025961214225470025, "roaming_pacote": 0.9936981392534208, "roaming_cobranca": 0.00017842864201561223, "sem_correspondencia": 0.0009061354123902747}, "confidence": 0.9936981392534208, "input_tokens": 298, "latency_ms": 108.74596299998984} +{"id": "g0234-roaming_pacote-regionalismo-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"plano_consulta": 0.0016982095305009416, "roaming_pacote": 0.9968242530904123, "internet_pacote_adicional": 0.00010856290316577223, "conta_pagamento_confirmacao": 4.525575107584614e-05, "roaming_cobranca": 0.00015795809205222574, "roaming_duvida": 9.580642577938535e-05, "suporte_sem_sinal": 3.993806014857369e-05, "sem_correspondencia": 0.0010300161468650175}, "confidence": 0.9968242530904123, "input_tokens": 313, "latency_ms": 111.35898500003805} +{"id": "g0234-roaming_pacote-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9701148025460122, "roaming_cobranca": 0.009510670869305512, "internet_pacote_adicional": 0.006536582122583294, "sem_correspondencia": 0.013837944462098946}, "confidence": 0.9701148025460122, "input_tokens": 213, "latency_ms": 77.35570099998768} +{"id": "g0236-roaming_pacote-longo_contexto-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida", "suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 303, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0040411431283922505, "internet_problema_conexao": 0.0009017009134208898, "seguranca_fraude": 0.0002583416370282999, "marketplace_pedido": 0.00017755543739485935, "roaming_duvida": 0.0040411431283922505, "roaming_pacote": 0.9888351206425764, "roaming_cobranca": 0.0002583416370282999, "sem_correspondencia": 0.0014866534757667555}, "confidence": 0.9888351206425764, "input_tokens": 357, "latency_ms": 122.03786399999217} +{"id": "g0236-roaming_pacote-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 257, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.006686163978549931, "roaming_duvida": 0.9923147183344475, "internet_pacote_adicional": 0.00037720755975900397, "sem_correspondencia": 0.0006219101272435595}, "confidence": 0.9923147183344475, "input_tokens": 247, "latency_ms": 80.7386870000073} +{"id": "g0236-roaming_pacote-longo_contexto-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.005918161666433174, "roaming_cobranca": 0.001165355127866601, "suporte_configuracao": 0.000907579486138786, "roaming_pacote": 0.8783330689951165, "suporte_sem_sinal": 0.00020250835608957697, "fidelidade_resgate": 8.986253828369125e-05, "vas_cancelamento": 8.441804232127562e-05, "negociacao_religacao": 8.986253828369125e-05, "roaming_duvida": 0.10490192555690421, "desconto_retencao": 0.0006237696504738073, "marketplace_compra": 8.441804232127562e-05, "sem_correspondencia": 0.007599069999767275}, "confidence": 0.8783330689951165, "input_tokens": 448, "latency_ms": 150.7208439999772} +{"id": "g0236-roaming_pacote-longo_contexto-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 238, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0006262025866741299, "bonus_nao_recebido": 4.003179204818505e-05, "internet_problema_conexao": 3.5327932487433944e-05, "roaming_cobranca": 1.567667501202481e-05, "roaming_pacote": 0.9991637315346146, "roaming_duvida": 6.600126705408694e-05, "desconto_retencao": 1.2996420061219643e-05, "sem_correspondencia": 4.003179204818505e-05}, "confidence": 0.9991637315346146, "input_tokens": 337, "latency_ms": 119.2639920000147} +{"id": "g0236-roaming_pacote-longo_contexto-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_cobranca": 0.008129123782653274, "roaming_pacote": 0.8291931685631592, "beneficios_consulta": 0.0006672791145125969, "troca_numero": 0.0001911786671524791, "portabilidade": 0.0001488900956848982, "vas_cancelamento": 6.206662599733304e-05, "conta_contestacao": 5.477360519652293e-05, "marketplace_compra": 0.0001488900956848982, "internet_pacote_adicional": 0.0005196774969096041, "suporte_configuracao": 0.0001911786671524791, "roaming_duvida": 0.011827805312129151, "conta_pagamento_confirmacao": 0.0009708853827698642, "atendimento_humano": 0.00016871458160231414, "suporte_chip_esim": 0.00024547826775226907, "plano_nova_linha": 0.14409216678338985, "sem_correspondencia": 0.0033887229582534395}, "confidence": 0.8291931685631592, "input_tokens": 533, "latency_ms": 189.67298500001561} +{"id": "g0236-roaming_pacote-longo_contexto-05-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"suporte_configuracao": 0.020064907429883604, "vas_contratacao": 0.0012827066173030346, "suporte_sem_sinal": 0.0006059077029935225, "roaming_duvida": 0.0016470278987706522, "reclamacao_atendimento": 0.000998972918006476, "internet_consumo": 0.0003243190226549729, "roaming_pacote": 0.9667813809329087, "plano_nova_linha": 0.0005347116711439306, "roaming_cobranca": 0.00022290098717872927, "internet_pacote_adicional": 0.00011931030081557977, "conta_segunda_via": 3.6387585878484876e-05, "sem_correspondencia": 0.007381466932462301}, "confidence": 0.9667813809329087, "input_tokens": 440, "latency_ms": 151.95571999998947} +{"id": "g0236-roaming_pacote-longo_contexto-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 241, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.029195031626286925, "roaming_pacote": 0.9668066672528074, "internet_pacote_adicional": 0.0012827401666974487, "sem_correspondencia": 0.002715560954208244}, "confidence": 0.9668066672528074, "input_tokens": 238, "latency_ms": 80.23457399997369} +{"id": "g0236-roaming_pacote-longo_contexto-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 228, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.0052067367898104835, "conta_segunda_via": 0.0007046551981874932, "fidelidade_resgate": 0.00012245071256189566, "bonus_nao_recebido": 5.784162097354351e-05, "plano_consulta": 0.0003328555468388627, "atendimento_humano": 7.427011147244863e-05, "roaming_cobranca": 0.00015722982722099892, "roaming_pacote": 0.9922284008804497, "recarga_realizar": 3.734535734776902e-05, "conta_explicacao": 3.2957162185321023e-05, "internet_pacote_adicional": 1.9989529322519014e-05, "sem_correspondencia": 0.0010252672636288896}, "confidence": 0.9922284008804497, "input_tokens": 440, "latency_ms": 151.49649800002862} +{"id": "g0236-roaming_pacote-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 202, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9752512522034368, "internet_pacote_adicional": 0.0035173052145500952, "marketplace_pedido": 0.00028871799369617663, "internet_problema_conexao": 0.00012035556596971505, "vas_contratacao": 0.0004760154974407519, "roaming_cobranca": 0.000611215997451184, "negociacao_divida": 4.1593770620301525e-05, "conta_vencimento": 4.1593770620301525e-05, "atendimento_humano": 6.857653435031319e-05, "seguranca_perda_roubo": 0.0002547927351573146, "beneficios_consulta": 0.001466230955563102, "sem_correspondencia": 0.01786234976114397}, "confidence": 0.9752512522034368, "input_tokens": 425, "latency_ms": 152.69807200002106} +{"id": "g0236-roaming_pacote-longo_contexto-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 201, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"portabilidade": 0.014329745691444233, "bonus_nao_recebido": 0.0009160699936900628, "plano_nova_linha": 0.0028216942293523657, "roaming_duvida": 0.0028216942293523657, "roaming_pacote": 0.886549973044553, "seguranca_perda_roubo": 0.0002175856952500349, "suporte_sem_sinal": 0.0001591890952801466, "recarga_realizar": 0.00020440284439923485, "recarga_saldo": 0.00020440284439923485, "internet_pacote_adicional": 9.070321237508197e-05, "roaming_cobranca": 9.070321237508197e-05, "fidelidade_pontos": 0.0002624584474518871, "suporte_configuracao": 0.07277245331737965, "fidelidade_resgate": 0.00038187478773651803, "cancelamento_linha": 0.0019393201918602358, "sem_correspondencia": 0.016237729163101053}, "confidence": 0.886549973044553, "input_tokens": 529, "latency_ms": 188.32738499997959} +{"id": "g0236-roaming_pacote-longo_contexto-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"suporte_sem_sinal": 0.0038020266999633226, "internet_pacote_adicional": 0.0010892988873300105, "roaming_cobranca": 0.0002430554351794517, "roaming_pacote": 0.2665426495540456, "recarga_saldo": 9.518187601065126e-05, "fidelidade_resgate": 3.50154553564479e-05, "desconto_retencao": 1.874242265433523e-05, "internet_problema_conexao": 2.5617854393460687e-05, "parceiros_ofertas": 7.890854673586643e-05, "vas_consulta": 4.786045290867023e-05, "conta_explicacao": 2.123794723748461e-05, "atendimento_humano": 0.0005145483603127, "beneficios_consulta": 0.0005145483603127, "roaming_duvida": 0.7245380407920895, "seguranca_fraude": 0.0008483468264514222, "sem_correspondencia": 0.0015849205290183247}, "confidence": 0.7245380407920895, "input_tokens": 525, "latency_ms": 190.142982999987} +{"id": "g0236-roaming_pacote-longo_contexto-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.009679487906686301, "roaming_cobranca": 0.0009003326234612208, "marketplace_pedido": 0.00022763973660576206, "roaming_pacote": 0.9873346085024587, "recarga_nao_creditada": 0.0003312138623873325, "suporte_chip_esim": 0.0001218467706032869, "internet_pacote_adicional": 9.489436036056165e-05, "sem_correspondencia": 0.001309976237436758}, "confidence": 0.9873346085024587, "input_tokens": 332, "latency_ms": 118.59677500001453} +{"id": "g0240-roaming_duvida-erros_digitacao-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"seguranca_fraude": 0.0009090388618963023, "recarga_realizar": 0.0002028339868360683, "bonus_nao_recebido": 7.461845372782851e-05, "beneficios_consulta": 4.817729469370031e-05, "conta_contestacao": 7.461845372782851e-05, "roaming_cobranca": 4.525837996627643e-05, "portabilidade": 1.4693244724693347e-05, "cadastro_atualizacao": 1.4693244724693347e-05, "suporte_configuracao": 8.455378541192742e-05, "vas_contratacao": 2.57874475799304e-05, "internet_pacote_adicional": 2.00832843686626e-05, "roaming_duvida": 0.9968821582555534, "suporte_chip_esim": 6.58505542904606e-05, "conta_pagamento_confirmacao": 2.7450595058470675e-05, "roaming_pacote": 0.0008022239799525125, "sem_correspondencia": 0.0007079601774871789}, "confidence": 0.9968821582555534, "input_tokens": 531, "latency_ms": 188.43286099996703} +{"id": "g0240-roaming_duvida-erros_digitacao-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.005217645444365767, "roaming_cobranca": 0.00017853800912363311, "atendimento_humano": 0.00012270725952735783, "portabilidade": 2.7379690469714292e-05, "roaming_duvida": 0.9943072224729544, "reclamacao_atendimento": 3.302621086435272e-05, "internet_consumo": 2.9145528791896988e-05, "sem_correspondencia": 8.43353839029744e-05}, "confidence": 0.9943072224729544, "input_tokens": 311, "latency_ms": 110.98053500001015} +{"id": "g0240-roaming_duvida-erros_digitacao-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cadastro_atualizacao": 0.005203950806193807, "vas_contratacao": 0.0003769729320188764, "negociacao_religacao": 0.00020177907010541596, "suporte_chip_esim": 0.00015714569780551785, "beneficios_consulta": 0.00020177907010541596, "recarga_saldo": 7.423037155047371e-05, "roaming_duvida": 0.991697486378633, "internet_pacote_adicional": 3.293952770184183e-05, "desconto_retencao": 3.094382260601656e-05, "marketplace_compra": 2.263898423791412e-05, "roaming_pacote": 0.0007980517033464899, "roaming_cobranca": 6.550807297099673e-05, "vas_cancelamento": 5.101773852731098e-05, "conta_contestacao": 2.4099073276788335e-05, "plano_nova_linha": 0.00015714569780551785, "sem_correspondencia": 0.0009043110531144209}, "confidence": 0.991697486378633, "input_tokens": 508, "latency_ms": 167.33607199995504} +{"id": "g0240-roaming_duvida-erros_digitacao-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0024677982510978727, "suporte_sem_sinal": 0.0002295409938008373, "cadastro_atualizacao": 6.576459579999505e-05, "roaming_duvida": 0.9955808710238966, "vas_consulta": 5.803705209322352e-05, "recarga_saldo": 1.770030083521929e-05, "suporte_configuracao": 1.770030083521929e-05, "roaming_pacote": 0.0004859382876896624, "suporte_chip_esim": 3.1064995410449874e-05, "internet_pacote_adicional": 1.0735775142697631e-05, "negociacao_divida": 6.117060286482284e-06, "sem_correspondencia": 0.00102873136311175}, "confidence": 0.9955808710238966, "input_tokens": 418, "latency_ms": 146.85506999995823} +{"id": "g0240-roaming_duvida-erros_digitacao-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.0011687157241161233, "internet_pacote_adicional": 9.593402860580085e-05, "conta_contestacao": 5.1349785195122645e-05, "internet_problema_conexao": 3.114521909049975e-05, "roaming_cobranca": 0.00023013377107318852, "atendimento_humano": 2.4255921016611675e-05, "roaming_duvida": 0.9981519050834714, "roaming_pacote": 3.114521909049975e-05, "internet_consumo": 6.528392576684506e-06, "cancelamento_linha": 4.215047047079141e-06, "recarga_realizar": 1.7570930250853435e-06, "plano_troca": 8.923254668689747e-06, "cadastro_atualizacao": 1.2983258933395363e-05, "desconto_retencao": 6.132857265711951e-06, "negociacao_divida": 3.529215683282718e-05, "sem_correspondencia": 0.0001395831879911772}, "confidence": 0.9981519050834714, "input_tokens": 502, "latency_ms": 166.3556859999744} +{"id": "g0240-roaming_duvida-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_contestacao": 0.023788021441398518, "recarga_realizar": 0.0032193586194102838, "desconto_retencao": 0.0008139813320822227, "plano_consulta": 0.0008139813320822227, "atendimento_humano": 0.0009223616872742453, "roaming_pacote": 0.5414128724887947, "fidelidade_pontos": 0.0007183360043242446, "plano_troca": 0.0005594406426761057, "suporte_sem_sinal": 0.002841074009938595, "fidelidade_resgate": 0.0022126306637039934, "roaming_cobranca": 0.001045172719102919, "sem_correspondencia": 0.42165276905921195}, "confidence": 0.5414128724887947, "input_tokens": 408, "latency_ms": 146.22333500000195} +{"id": "g0240-roaming_duvida-erros_digitacao-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.003435374267100987, "internet_problema_conexao": 0.00041029694582697733, "suporte_chip_esim": 0.0002819926919875618, "internet_pacote_adicional": 0.00019381055390045612, "roaming_pacote": 0.01358716879833145, "conta_explicacao": 0.0005268317068311923, "roaming_duvida": 0.9525340712310777, "suporte_sem_sinal": 7.129891826202751e-05, "marketplace_compra": 5.5527653374611114e-05, "plano_nova_linha": 0.0001037393139428149, "beneficios_consulta": 3.585134757731643e-05, "sem_correspondencia": 0.028764036571786895}, "confidence": 0.9525340712310777, "input_tokens": 413, "latency_ms": 147.04509199998483} +{"id": "g0240-roaming_duvida-erros_digitacao-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.0016977497395895837, "recarga_saldo": 0.00012298457864083314, "desconto_retencao": 0.00015791532483546209, "internet_consumo": 3.523567172042797e-05, "roaming_cobranca": 0.00012298457864083314, "roaming_pacote": 0.0006245672254491778, "conta_segunda_via": 4.5243498063095e-05, "internet_problema_conexao": 1.1439347763065771e-05, "reclamacao_atendimento": 3.10953711537653e-05, "suporte_sem_sinal": 4.5243498063095e-05, "roaming_duvida": 0.9965543625241658, "sem_correspondencia": 0.0005511786419147541}, "confidence": 0.9965543625241658, "input_tokens": 416, "latency_ms": 145.9145860000035} +{"id": "g0240-roaming_duvida-erros_digitacao-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.0014978994222316388, "negociacao_divida": 0.00013932634964782385, "conta_explicacao": 6.581310748913183e-05, "roaming_duvida": 0.9963152678393583, "marketplace_compra": 3.5227217929906556e-05, "plano_troca": 1.6640159496206427e-05, "suporte_configuracao": 2.5772783201829003e-05, "portabilidade": 2.1366387730866936e-05, "roaming_cobranca": 0.00020271864256767735, "suporte_sem_sinal": 5.807986350862589e-05, "roaming_pacote": 0.0011665652429962052, "conta_debito_automatico_digital": 4.814989802859413e-05, "vas_consulta": 3.74991782894774e-05, "beneficios_consulta": 1.6640159496206427e-05, "internet_consumo": 5.807986350862589e-05, "sem_correspondencia": 0.0002949538845190264}, "confidence": 0.9963152678393583, "input_tokens": 525, "latency_ms": 188.73203399999738} +{"id": "g0240-roaming_duvida-erros_digitacao-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.008135765598839766, "conta_pagamento_confirmacao": 0.0009716786345916988, "desconto_retencao": 0.00031545786619958737, "roaming_duvida": 0.9403666458228007, "roaming_cobranca": 0.00021681080934925337, "plano_troca": 6.612356092182092e-05, "plano_consulta": 7.976023938333146e-05, "vas_contratacao": 0.00014901174479173534, "roaming_pacote": 0.041316826899182674, "seguranca_perda_roubo": 0.00019133486769757534, "internet_problema_conexao": 5.4818357401965176e-05, "sem_correspondencia": 0.008135765598839766}, "confidence": 0.9403666458228007, "input_tokens": 413, "latency_ms": 146.90549799996688} +{"id": "g0240-roaming_duvida-erros_digitacao-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.006688869033060611, "marketplace_compra": 0.00012251090978357472, "plano_consulta": 0.00015730712198364883, "recarga_nao_creditada": 3.297336404773958e-05, "roaming_duvida": 0.9927161840199221, "internet_problema_conexao": 3.509996332070015e-05, "roaming_cobranca": 4.5069245028586456e-05, "sem_correspondencia": 0.00020198634285300407}, "confidence": 0.9927161840199221, "input_tokens": 308, "latency_ms": 109.49931799996193} +{"id": "g0240-roaming_duvida-erros_digitacao-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.005208526428656948, "roaming_duvida": 0.9925694456773093, "roaming_pacote": 0.0009051061770735814, "sem_correspondencia": 0.0013169217169599625}, "confidence": 0.9925694456773093, "input_tokens": 205, "latency_ms": 76.97738199999549} +{"id": "g0241-roaming_duvida-regionalismo-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.0031406898208856293, "conta_explicacao": 0.0013092343019181162, "fidelidade_resgate": 0.00013799228019196325, "roaming_cobranca": 0.0002007775829628958, "reclamacao_atendimento": 0.00022751080754490174, "roaming_duvida": 0.9867754085766146, "conta_contestacao": 6.518293769914988e-05, "plano_nova_linha": 3.953545020467286e-05, "marketplace_pedido": 3.714011836648139e-05, "conta_segunda_via": 5.076452292299253e-05, "roaming_pacote": 0.00048164038335212004, "sem_correspondencia": 0.007534123217336487}, "confidence": 0.9867754085766146, "input_tokens": 448, "latency_ms": 150.20331300002} +{"id": "g0241-roaming_duvida-regionalismo-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.002775307318174005, "internet_problema_conexao": 0.0024492001120089194, "reclamacao_atendimento": 0.00017741946104218758, "conta_debito_automatico_digital": 0.0001219384934231681, "marketplace_pedido": 0.00017741946104218758, "vas_cancelamento": 8.38070192016669e-05, "roaming_cobranca": 0.00037559700197372286, "roaming_duvida": 0.98807784621003, "roaming_pacote": 0.00048227609696597595, "conta_contestacao": 7.872940859350568e-05, "negociacao_divida": 1.5502739733982675e-05, "sem_correspondencia": 0.005184956677810647}, "confidence": 0.98807784621003, "input_tokens": 426, "latency_ms": 149.1942290000452} +{"id": "g0241-roaming_duvida-regionalismo-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 0.004049117363105931, "cancelamento_linha": 0.00020159368298646, "negociacao_divida": 0.00013855317698857996, "plano_nova_linha": 0.00013855317698857996, "conta_explicacao": 0.00017790580081617177, "beneficios_consulta": 7.41621714407518e-05, "roaming_duvida": 0.9907863515429952, "conta_vencimento": 2.562976064095202e-05, "portabilidade": 4.2256331531690545e-05, "roaming_pacote": 0.0016879232418996548, "roaming_cobranca": 5.4258203702674304e-05, "vas_cancelamento": 5.7757557192333284e-05, "parceiros_ofertas": 8.403674984416466e-05, "troca_numero": 2.1247817863343183e-05, "suporte_chip_esim": 0.00029331707798656265, "sem_correspondencia": 0.002167336344017128}, "confidence": 0.9907863515429952, "input_tokens": 506, "latency_ms": 165.84201699998857} +{"id": "g0241-roaming_duvida-regionalismo-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9992155334131747, "roaming_pacote": 0.0003798307594033304, "roaming_cobranca": 0.00010882333456410291, "sem_correspondencia": 0.00029581249285792006}, "confidence": 0.9992155334131747, "input_tokens": 224, "latency_ms": 78.14187299999276} +{"id": "g0241-roaming_duvida-regionalismo-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.007560309164874192, "roaming_duvida": 0.9902050908813885, "roaming_cobranca": 0.0005476669590073111, "sem_correspondencia": 0.0016869329947300203}, "confidence": 0.9902050908813885, "input_tokens": 217, "latency_ms": 77.68527799998992} +{"id": "g0241-roaming_duvida-regionalismo-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.002798929686538225, "roaming_duvida": 0.9964879918911417, "roaming_pacote": 0.0003787939418870143, "sem_correspondencia": 0.00033428448043309935}, "confidence": 0.9964879918911417, "input_tokens": 218, "latency_ms": 77.82929399996874} +{"id": "g0241-roaming_duvida-regionalismo-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9950771526737517, "vas_consulta": 0.00020246672529428402, "cadastro_atualizacao": 5.800768800138676e-05, "roaming_cobranca": 2.7400891613691382e-05, "negociacao_divida": 2.7400891613691382e-05, "internet_consumo": 5.119160498731741e-05, "roaming_pacote": 0.0013202488935295917, "conta_contestacao": 2.418120197713886e-05, "beneficios_consulta": 2.2716137011855296e-05, "troca_numero": 1.5612557423794937e-05, "parceiros_ofertas": 6.508282220029846e-06, "sem_correspondencia": 0.003167112452575535}, "confidence": 0.9950771526737517, "input_tokens": 407, "latency_ms": 145.7075949999762} +{"id": "g0241-roaming_duvida-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_debito_automatico_digital": 0.005438372521720737, "roaming_pacote": 0.9145936308233673, "bonus_nao_recebido": 0.0005732002466679164, "seguranca_fraude": 0.00044640880096169576, "suporte_configuracao": 0.0007360036855732876, "parceiros_ofertas": 0.00044640880096169576, "roaming_cobranca": 0.011513034718828715, "sem_correspondencia": 0.0662529404019186}, "confidence": 0.9145936308233673, "input_tokens": 334, "latency_ms": 119.06812899997021} +{"id": "g0241-roaming_duvida-regionalismo-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.002471042179880708, "roaming_duvida": 0.9968895652989322, "roaming_pacote": 0.00026044592961908553, "sem_correspondencia": 0.00037894659156802575}, "confidence": 0.9968895652989322, "input_tokens": 215, "latency_ms": 78.5658309999917} +{"id": "g0241-roaming_duvida-regionalismo-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_consulta": 0.0021734299876759755, "seguranca_fraude": 0.0003333062836998225, "recarga_nao_creditada": 0.00010820870738918948, "vas_cancelamento": 4.237513866902992e-05, "conta_explicacao": 0.00037768549977190664, "roaming_duvida": 0.9935720285261821, "roaming_pacote": 0.0001226165293864209, "cadastro_atualizacao": 2.130755784368575e-05, "recarga_realizar": 1.7664585889728672e-05, "negociacao_religacao": 1.4644456063183702e-05, "roaming_cobranca": 5.441075508670196e-05, "sem_correspondencia": 0.003162321972342287}, "confidence": 0.9935720285261821, "input_tokens": 422, "latency_ms": 148.60762099999647} +{"id": "g0241-roaming_duvida-regionalismo-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 0.0010296976000544295, "recarga_nao_creditada": 0.00013935441635142657, "roaming_cobranca": 0.0002603483249988795, "cancelamento_linha": 4.5241755105773396e-05, "internet_pacote_adicional": 0.00013935441635142657, "portabilidade": 2.274898311001091e-05, "parceiros_ofertas": 2.9210272517054153e-05, "recarga_realizar": 2.5777975019952218e-05, "roaming_pacote": 0.0013221578899722565, "marketplace_compra": 0.00012297984079161805, "roaming_duvida": 0.9965159713343398, "vas_cancelamento": 7.459104396669472e-05, "internet_problema_conexao": 5.126562481213531e-05, "conta_segunda_via": 1.379795573350647e-05, "fidelidade_resgate": 8.452272608349975e-05, "sem_correspondencia": 0.00012297984079161805}, "confidence": 0.9965159713343398, "input_tokens": 517, "latency_ms": 186.1081419999664} +{"id": "g0241-roaming_duvida-regionalismo-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9996708445138064, "roaming_cobranca": 0.00017950110219911502, "roaming_pacote": 7.482719199724144e-05, "sem_correspondencia": 7.482719199724144e-05}, "confidence": 0.9996708445138064, "input_tokens": 223, "latency_ms": 78.87165800002549} +{"id": "g0242-roaming_duvida-emocional-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 0.0006259680338796452, "cancelamento_linha": 6.597654537142942e-05, "conta_explicacao": 0.00017934284438766036, "roaming_pacote": 0.00015826950467282133, "plano_consulta": 6.597654537142942e-05, "plano_nova_linha": 1.0117830927978477e-05, "roaming_cobranca": 2.0121709477369367e-05, "seguranca_fraude": 6.953876721419321e-06, "roaming_duvida": 0.9987894810119138, "internet_problema_conexao": 1.2204433723854792e-05, "internet_consumo": 1.2863378507109615e-06, "fidelidade_resgate": 2.4271414641663762e-05, "vas_contratacao": 5.415684636023381e-06, "marketplace_pedido": 3.7221419876518578e-06, "recarga_nao_creditada": 1.0770374959100832e-05, "sem_correspondencia": 2.0121709477369367e-05}, "confidence": 0.9987894810119138, "input_tokens": 515, "latency_ms": 187.04662400000416} +{"id": "g0242-roaming_duvida-emocional-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_problema_conexao": 0.010166706028352686, "suporte_sem_sinal": 0.0012142398784613134, "recarga_nao_creditada": 0.0007364737145325283, "cancelamento_linha": 0.0003942059725073681, "roaming_pacote": 0.06629525106045761, "roaming_cobranca": 0.0005735663055894393, "roaming_duvida": 0.9151777114480304, "sem_correspondencia": 0.005441845592068688}, "confidence": 0.9151777114480304, "input_tokens": 306, "latency_ms": 109.8319550000042} +{"id": "g0242-roaming_duvida-emocional-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9763825686848376, "vas_contratacao": 0.0018848617682582802, "conta_segunda_via": 0.0003275398623292204, "roaming_pacote": 0.008447364385901213, "parceiros_ofertas": 0.0003275398623292204, "roaming_cobranca": 0.00028905291397852186, "reclamacao_atendimento": 5.022986472789003e-05, "sem_correspondencia": 0.012290842657637819}, "confidence": 0.9763825686848376, "input_tokens": 314, "latency_ms": 110.3868010000042} +{"id": "g0242-roaming_duvida-emocional-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 92, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9995946392385056, "roaming_pacote": 0.0002304664076689443, "roaming_cobranca": 6.602973131228864e-05, "sem_correspondencia": 0.00010886462251318458}, "confidence": 0.9995946392385056, "input_tokens": 210, "latency_ms": 77.58604899999} +{"id": "g0242-roaming_duvida-emocional-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9791518036763618, "roaming_pacote": 0.0024270746646495728, "internet_problema_conexao": 0.00047791933806180483, "roaming_cobranca": 0.0001992264205078598, "plano_nova_linha": 0.0003284688371767567, "cadastro_atualizacao": 0.0002898727314040516, "desconto_retencao": 0.0012991194521225794, "sem_correspondencia": 0.015826514879715727}, "confidence": 0.9791518036763618, "input_tokens": 301, "latency_ms": 109.56265700002632} +{"id": "g0242-roaming_duvida-emocional-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_pontos": 0.0031281294049618105, "cadastro_atualizacao": 0.000615965201386529, "internet_problema_conexao": 0.00025677249790166765, "plano_nova_linha": 0.00022660093406713118, "suporte_chip_esim": 0.0003736017799569965, "internet_consumo": 5.729368857851146e-05, "marketplace_compra": 3.475037873089473e-05, "atendimento_humano": 5.729368857851146e-05, "roaming_cobranca": 0.000896224079720971, "roaming_duvida": 0.9828290432040471, "bonus_nao_recebido": 2.7063622167648704e-05, "vas_contratacao": 0.00017647698489619358, "plano_troca": 7.356655235060088e-05, "marketplace_pedido": 7.356655235060088e-05, "roaming_pacote": 0.004551401428034178, "sem_correspondencia": 0.00662225000227075}, "confidence": 0.9828290432040471, "input_tokens": 520, "latency_ms": 188.93865000001142} +{"id": "g0242-roaming_duvida-emocional-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 0.009223479389234393, "conta_segunda_via": 0.001248262195569096, "suporte_chip_esim": 0.0029944253413438297, "roaming_pacote": 0.01952610602023587, "roaming_duvida": 0.9408204751730332, "conta_debito_automatico_digital": 0.0006681466059665654, "roaming_cobranca": 0.003393128443367864, "sem_correspondencia": 0.02212597683124912}, "confidence": 0.9408204751730332, "input_tokens": 329, "latency_ms": 118.52298099995551} +{"id": "g0242-roaming_duvida-emocional-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.010982154680080694, "roaming_cobranca": 0.0002582755227175188, "roaming_duvida": 0.988582059799464, "sem_correspondencia": 0.00017750999773788486}, "confidence": 0.988582059799464, "input_tokens": 209, "latency_ms": 77.3938070000213} +{"id": "g0242-roaming_duvida-emocional-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_problema_conexao": 0.003983765110998833, "reclamacao_atendimento": 0.0006922745731185675, "cancelamento_linha": 0.00017503442325320204, "suporte_sem_sinal": 0.00041988575353588646, "roaming_cobranca": 0.0006922745731185675, "conta_contestacao": 0.00022474864825239123, "roaming_pacote": 0.01082899631007726, "recarga_saldo": 0.000120299282521287, "parceiros_ofertas": 0.00017503442325320204, "roaming_duvida": 0.974795182697091, "plano_consulta": 3.905545889197502e-05, "recarga_realizar": 0.00013631694589404545, "vas_consulta": 9.368917543050648e-05, "conta_debito_automatico_digital": 6.049027805895078e-05, "conta_segunda_via": 0.000120299282521287, "sem_correspondencia": 0.0074426530639831}, "confidence": 0.974795182697091, "input_tokens": 503, "latency_ms": 166.2624429999937} +{"id": "g0242-roaming_duvida-emocional-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.0015003080921377877, "suporte_chip_esim": 0.00015813130951521296, "roaming_cobranca": 5.817325777616492e-05, "conta_pagamento_confirmacao": 2.2780975067266036e-05, "cancelamento_linha": 5.133771980072077e-05, "atendimento_humano": 1.0760970660603463e-05, "conta_explicacao": 1.2980208323951569e-05, "suporte_sem_sinal": 1.6666917401855606e-05, "plano_nova_linha": 3.314612313950338e-05, "marketplace_pedido": 2.1400745561817814e-05, "recarga_nao_creditada": 7.872894317933762e-06, "roaming_duvida": 0.9979173744741991, "vas_contratacao": 2.2780975067266036e-05, "marketplace_compra": 6.9478048499524054e-06, "suporte_configuracao": 7.469594155612357e-05, "sem_correspondencia": 8.464159062469148e-05}, "confidence": 0.9979173744741991, "input_tokens": 517, "latency_ms": 185.99834799999826} +{"id": "g0242-roaming_duvida-emocional-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.018724124461659386, "atendimento_humano": 0.004177916889769192, "roaming_pacote": 0.13835360605056085, "internet_pacote_adicional": 0.0009322192647010295, "negociacao_religacao": 0.0006407043061114209, "recarga_realizar": 0.0003429443021474676, "internet_consumo": 0.0013563710266816904, "suporte_sem_sinal": 0.027243440337957062, "roaming_duvida": 0.6200578440786569, "roaming_cobranca": 0.010022301607115171, "conta_debito_automatico_digital": 0.0004989810153167957, "sem_correspondencia": 0.17764954665932303}, "confidence": 0.6200578440786569, "input_tokens": 400, "latency_ms": 145.28313699997852} +{"id": "g0242-roaming_duvida-emocional-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0019262905378193353, "roaming_pacote": 0.00017917293044659974, "roaming_duvida": 0.9978432026276935, "sem_correspondencia": 5.133390404044802e-05}, "confidence": 0.9978432026276935, "input_tokens": 211, "latency_ms": 77.96287999997276} +{"id": "g0245-roaming_cobranca-curto_neutro-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.006679521151251265, "bonus_nao_recebido": 0.005202016303136497, "negociacao_religacao": 0.000548288484508763, "recarga_realizar": 0.00020170406128182074, "marketplace_compra": 0.00020170406128182074, "roaming_duvida": 0.00022856064501879152, "suporte_configuracao": 0.00020170406128182074, "roaming_cobranca": 0.6813296802921758, "recarga_nao_creditada": 0.0007040163497864547, "conta_contestacao": 0.2840204665935088, "suporte_chip_esim": 0.00010796440397978932, "sem_correspondencia": 0.020574373592788513}, "confidence": 0.6813296802921758, "input_tokens": 415, "latency_ms": 147.0696580000208} +{"id": "g0245-roaming_cobranca-curto_neutro-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"fidelidade_resgate": 0.0010478543016070648, "vas_contratacao": 0.0002649390580805952, "roaming_duvida": 0.0004949713242249727, "recarga_saldo": 9.156048846910763e-05, "cancelamento_linha": 0.00018208977415177174, "internet_consumo": 6.698708435798792e-05, "beneficios_consulta": 5.216959375367125e-05, "seguranca_fraude": 9.156048846910763e-05, "portabilidade": 0.0001418116586986951, "roaming_pacote": 0.0004949713242249727, "conta_contestacao": 0.19968568414558213, "marketplace_pedido": 0.0003401884844487939, "marketplace_compra": 0.00020633474589936793, "suporte_sem_sinal": 0.00023380789812980546, "roaming_cobranca": 0.7897722012646625, "sem_correspondencia": 0.006832868365239504}, "confidence": 0.7897722012646625, "input_tokens": 505, "latency_ms": 166.82001699996363} +{"id": "g0245-roaming_cobranca-curto_neutro-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.08191417902125564, "roaming_pacote": 0.0017000745480538668, "vas_contratacao": 0.0003793379061715287, "roaming_duvida": 0.00020304494954877513, "parceiros_ofertas": 0.0004298461615678767, "conta_debito_automatico_digital": 0.0003347645272293, "roaming_cobranca": 0.8806604187841385, "internet_problema_conexao": 7.951354471160713e-05, "recarga_realizar": 3.75595390116404e-05, "negociacao_religacao": 9.010065018781753e-05, "suporte_sem_sinal": 2.4250261016176548e-05, "sem_correspondencia": 0.03414691010710753}, "confidence": 0.8806604187841385, "input_tokens": 397, "latency_ms": 145.29676299997618} +{"id": "g0245-roaming_cobranca-curto_neutro-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.0034338679306335725, "parceiros_ofertas": 0.0009838196339108929, "cancelamento_linha": 0.00046472348898941564, "roaming_pacote": 0.0005967167715942155, "negociacao_divida": 0.02537304277577037, "roaming_cobranca": 0.3091069403804934, "conta_contestacao": 0.6543793979205976, "sem_correspondencia": 0.005661491098010603}, "confidence": 0.6543793979205976, "input_tokens": 298, "latency_ms": 108.61875500000906} +{"id": "g0245-roaming_cobranca-curto_neutro-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_religacao": 0.0016905000103588494, "internet_pacote_adicional": 0.0006219001991111309, "conta_contestacao": 0.0027871633251974216, "portabilidade": 8.416503959161072e-05, "marketplace_pedido": 0.00017817739021364632, "roaming_cobranca": 0.9922988770874525, "seguranca_fraude": 0.00017817739021364632, "roaming_pacote": 0.00010807005003215823, "roaming_duvida": 5.4341033789068664e-05, "atendimento_humano": 4.7955794002097934e-05, "parceiros_ofertas": 3.508520839048047e-05, "sem_correspondencia": 0.001915587471647584}, "confidence": 0.9922988770874525, "input_tokens": 399, "latency_ms": 145.81230800001777} +{"id": "g0245-roaming_cobranca-curto_neutro-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.013509793830813393, "conta_contestacao": 0.506951273444558, "conta_segunda_via": 0.0012566065725144804, "conta_vencimento": 0.000762170413426439, "roaming_cobranca": 0.4473829285761387, "roaming_duvida": 0.0012566065725144804, "plano_nova_linha": 0.00028038682576872557, "sem_correspondencia": 0.028600233764265764}, "confidence": 0.506951273444558, "input_tokens": 307, "latency_ms": 109.11670699999831} +{"id": "g0245-roaming_cobranca-curto_neutro-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.01796489998564817, "roaming_pacote": 0.00029037556369496543, "conta_contestacao": 0.9808503047468495, "sem_correspondencia": 0.0008944197038073035}, "confidence": 0.9808503047468495, "input_tokens": 205, "latency_ms": 76.86341300001232} +{"id": "g0245-roaming_cobranca-curto_neutro-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"fidelidade_pontos": 0.007457439395537632, "plano_nova_linha": 0.0010092546728149594, "roaming_cobranca": 0.7606794984410102, "conta_contestacao": 0.2179383251765529, "atendimento_humano": 0.0005402150979104012, "portabilidade": 0.0001063746599001348, "internet_consumo": 5.3488538093706955e-05, "vas_consulta": 7.782536370682224e-05, "conta_pagamento_confirmacao": 0.000225195156775753, "recarga_nao_creditada": 3.453479580098407e-05, "recarga_saldo": 2.3735394899251834e-05, "marketplace_compra": 0.0001753821644408442, "roaming_duvida": 0.0021365921591156886, "roaming_pacote": 0.0004207199412796161, "bonus_nao_recebido": 0.0016639796466235215, "sem_correspondencia": 0.007457439395537632}, "confidence": 0.7606794984410102, "input_tokens": 503, "latency_ms": 166.5460280000275} +{"id": "g0245-roaming_cobranca-curto_neutro-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 0.006968613980574144, "suporte_chip_esim": 0.0007344865098234815, "roaming_pacote": 0.00027020248678182545, "plano_troca": 0.0001638860925637747, "roaming_cobranca": 0.9127083151587704, "conta_contestacao": 0.07491966079382865, "roaming_duvida": 0.000504804703618279, "sem_correspondencia": 0.003730030274039523}, "confidence": 0.9127083151587704, "input_tokens": 312, "latency_ms": 110.55015400000912} +{"id": "g0245-roaming_cobranca-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"cadastro_atualizacao": 0.009338821000353494, "roaming_duvida": 0.004998710669332358, "internet_consumo": 0.0005970108527448842, "roaming_pacote": 0.0003621053863709565, "suporte_chip_esim": 0.0026756170136199553, "conta_contestacao": 0.952585639359008, "conta_debito_automatico_digital": 0.0006765019242519723, "sem_correspondencia": 0.028765593794318377}, "confidence": 0.952585639359008, "input_tokens": 314, "latency_ms": 110.64949999996543} +{"id": "g0245-roaming_cobranca-curto_neutro-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"internet_consumo": 0.008992515193620343, "conta_contestacao": 0.2627998159254278, "plano_consulta": 0.0005073229916531226, "atendimento_humano": 0.0003077069488147553, "troca_numero": 0.00023964241269344415, "roaming_duvida": 0.0001282713401520303, "suporte_configuracao": 9.384531720115627e-05, "reclamacao_atendimento": 0.00027155042923277824, "conta_pagamento_confirmacao": 0.0029194422453662923, "conta_explicacao": 0.7143639641524724, "plano_troca": 0.00011319906037454179, "seguranca_perda_roubo": 0.0003077069488147553, "marketplace_compra": 8.281820175208927e-05, "portabilidade": 9.989782015601974e-05, "roaming_pacote": 0.0008364342074537269, "sem_correspondencia": 0.007935866804814866}, "confidence": 0.7143639641524724, "input_tokens": 514, "latency_ms": 185.0416500000165} +{"id": "g0245-roaming_cobranca-curto_neutro-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"reclamacao_atendimento": 0.007113801742951692, "conta_pagamento_confirmacao": 0.0026170214098015007, "recarga_realizar": 0.0003541753337317656, "bonus_nao_recebido": 0.00027583202725487517, "roaming_pacote": 0.0012361933817973654, "vas_consulta": 0.00010801737389067731, "roaming_cobranca": 0.3427621630833343, "roaming_duvida": 0.000130293823849951, "internet_consumo": 0.00010147293204370954, "vas_contratacao": 0.00018957639507945497, "conta_segunda_via": 9.532499788384486e-05, "conta_contestacao": 0.6403640255411633, "marketplace_pedido": 0.00013869705351949248, "suporte_configuracao": 5.102379454087652e-05, "marketplace_compra": 0.00014764224493973353, "sem_correspondencia": 0.0043147388642173715}, "confidence": 0.6403640255411633, "input_tokens": 524, "latency_ms": 187.2788759999935} +{"id": "g0249-roaming_cobranca-emocional-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"recarga_saldo": 0.0016336831370994287, "fidelidade_resgate": 0.0002505334233250016, "desconto_retencao": 0.0005303792613410587, "plano_troca": 8.658203431257304e-05, "roaming_pacote": 0.00041305978405724975, "conta_contestacao": 0.025555103929052077, "conta_debito_automatico_digital": 7.640837710031886e-05, "roaming_duvida": 4.634402337022808e-05, "internet_problema_conexao": 0.0001044378688442309, "internet_consumo": 0.0002838915610822619, "roaming_cobranca": 0.9589482002525109, "sem_correspondencia": 0.012071376347904691}, "confidence": 0.9589482002525109, "input_tokens": 425, "latency_ms": 150.46916300002522} +{"id": "g0249-roaming_cobranca-emocional-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.20151303393276485, "roaming_cobranca": 0.7033495988239948, "desconto_retencao": 0.001538571000404984, "roaming_pacote": 0.0011982402999263565, "seguranca_fraude": 0.08400313031675616, "roaming_duvida": 0.00044080797192600944, "conta_debito_automatico_digital": 0.00014310939571700912, "sem_correspondencia": 0.007813508258509873}, "confidence": 0.7033495988239948, "input_tokens": 328, "latency_ms": 116.6259120000177} +{"id": "g0249-roaming_cobranca-emocional-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_divida": 0.014124923901246218, "bonus_nao_recebido": 0.001488756026186695, "cadastro_atualizacao": 0.0004265357428570029, "roaming_duvida": 0.00048332831719612244, "conta_segunda_via": 0.002781362427526153, "internet_pacote_adicional": 0.0002931534430867611, "roaming_cobranca": 0.6006070474495372, "vas_cancelamento": 0.0002283081310360481, "roaming_pacote": 0.0003321863705449773, "conta_contestacao": 0.36428658871762476, "internet_problema_conexao": 6.144829985353641e-05, "vas_contratacao": 0.00017780655123244318, "conta_explicacao": 0.0007968736772929456, "conta_vencimento": 0.00015691373072188028, "seguranca_fraude": 0.004046858452992192, "sem_correspondencia": 0.009707908761064879}, "confidence": 0.6006070474495372, "input_tokens": 542, "latency_ms": 190.59691300003578} +{"id": "g0249-roaming_cobranca-emocional-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.010684933283007571, "conta_contestacao": 0.11487385861796053, "roaming_cobranca": 0.8488093856287383, "sem_correspondencia": 0.025631822470293615}, "confidence": 0.8488093856287383, "input_tokens": 228, "latency_ms": 81.62750299999288} +{"id": "g0249-roaming_cobranca-emocional-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.2630646407239579, "roaming_pacote": 0.007010435216406138, "roaming_cobranca": 0.715083832590042, "sem_correspondencia": 0.014841091469593875}, "confidence": 0.715083832590042, "input_tokens": 223, "latency_ms": 79.34421199996677} +{"id": "g0249-roaming_cobranca-emocional-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.005707433578039063, "roaming_duvida": 0.0012735005683043822, "parceiros_ofertas": 0.0004684946773993302, "roaming_cobranca": 0.019920900594289883, "conta_contestacao": 0.9598427430216405, "suporte_configuracao": 0.0003219913689471949, "conta_explicacao": 0.00305496905015844, "sem_correspondencia": 0.009409967141221142}, "confidence": 0.9598427430216405, "input_tokens": 332, "latency_ms": 118.93965100000514} +{"id": "g0249-roaming_cobranca-emocional-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.013652307103413934, "conta_contestacao": 0.9571006189684496, "roaming_cobranca": 0.009383084302938228, "sem_correspondencia": 0.019863989625198357}, "confidence": 0.9571006189684496, "input_tokens": 221, "latency_ms": 78.47130800001878} +{"id": "g0249-roaming_cobranca-emocional-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.017960479560869397, "recarga_saldo": 0.0001760783458926923, "portabilidade": 6.477560348939557e-05, "suporte_sem_sinal": 2.53664907978326e-05, "bonus_nao_recebido": 7.340037489047871e-05, "roaming_cobranca": 0.980608957731568, "roaming_pacote": 3.467188205691356e-05, "fidelidade_pontos": 1.1982281813308857e-05, "roaming_duvida": 1.1256312057734683e-05, "conta_vencimento": 1.4453390780300023e-05, "beneficios_consulta": 5.317105323289249e-06, "sem_correspondencia": 0.0010132609204607497}, "confidence": 0.980608957731568, "input_tokens": 422, "latency_ms": 147.7662940000073} +{"id": "g0249-roaming_cobranca-emocional-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.0031162043474007328, "cadastro_atualizacao": 0.0006136170183252706, "roaming_pacote": 0.0006953191750907587, "vas_cancelamento": 0.0002557936295681766, "conta_vencimento": 0.0002557936295681766, "roaming_duvida": 6.467475790944682e-05, "internet_pacote_adicional": 8.304403297385626e-05, "plano_consulta": 8.304403297385626e-05, "roaming_cobranca": 0.0051377523914078, "suporte_sem_sinal": 0.002141733838490342, "conta_contestacao": 0.9790823014949871, "sem_correspondencia": 0.00847072165130449}, "confidence": 0.9790823014949871, "input_tokens": 427, "latency_ms": 148.8760789999901} +{"id": "g0249-roaming_cobranca-emocional-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.02430089630473575, "conta_contestacao": 0.09611190932096704, "roaming_cobranca": 0.8047351641326403, "sem_correspondencia": 0.07485203024165699}, "confidence": 0.8047351641326403, "input_tokens": 222, "latency_ms": 79.19093499998553} +{"id": "g0249-roaming_cobranca-emocional-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.012669756535697341, "conta_contestacao": 0.6104630565811824, "roaming_cobranca": 0.32675732772371285, "sem_correspondencia": 0.05010985915940741}, "confidence": 0.6104630565811824, "input_tokens": 222, "latency_ms": 78.46260399998073} +{"id": "g0249-roaming_cobranca-emocional-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.7660641779865383, "roaming_pacote": 0.014030954849596421, "roaming_cobranca": 0.1709320227181115, "sem_correspondencia": 0.04897284444575394}, "confidence": 0.7660641779865383, "input_tokens": 225, "latency_ms": 79.32492599996976} +{"id": "g0250-roaming_cobranca-longo_contexto-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"marketplace_compra": 0.004127230947240568, "roaming_duvida": 0.0013399157103793891, "suporte_sem_sinal": 0.0003387837466247545, "plano_consulta": 0.0005585599692277155, "conta_explicacao": 0.0013399157103793891, "roaming_cobranca": 0.19886112350857824, "desconto_retencao": 0.00010998697924263254, "parceiros_ofertas": 0.00010998697924263254, "suporte_chip_esim": 0.0004929274427512058, "conta_contestacao": 0.7865110006826117, "roaming_pacote": 0.00020548272934023, "sem_correspondencia": 0.006005085594381572}, "confidence": 0.7865110006826117, "input_tokens": 452, "latency_ms": 157.9629380000256} +{"id": "g0250-roaming_cobranca-longo_contexto-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.268484026667308, "roaming_cobranca": 0.7298152509212569, "roaming_pacote": 0.001243327708748076, "sem_correspondencia": 0.000457394702687212}, "confidence": 0.7298152509212569, "input_tokens": 242, "latency_ms": 81.32654199999934} +{"id": "g0250-roaming_cobranca-longo_contexto-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.0018826626609852882, "plano_troca": 0.0003707182584189988, "reclamacao_atendimento": 0.0002547906844634389, "recarga_nao_creditada": 0.0002547906844634389, "conta_contestacao": 0.02024053109318643, "roaming_pacote": 0.00061121107809231, "roaming_cobranca": 0.9752434029146063, "sem_correspondencia": 0.0011418926257837489}, "confidence": 0.9752434029146063, "input_tokens": 350, "latency_ms": 120.98694799999521} +{"id": "g0250-roaming_cobranca-longo_contexto-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_pagamento_confirmacao": 0.009840269628234269, "conta_contestacao": 0.09336187879122866, "roaming_duvida": 0.000915287653165416, "portabilidade": 0.00038154865968533744, "cadastro_atualizacao": 0.0013317356772617223, "roaming_pacote": 0.0007128267410208144, "roaming_cobranca": 0.8857928431573012, "sem_correspondencia": 0.007663609692102611}, "confidence": 0.8857928431573012, "input_tokens": 343, "latency_ms": 119.6748380000372} +{"id": "g0250-roaming_cobranca-longo_contexto-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 237, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_explicacao": 0.004309040766951873, "roaming_duvida": 0.0009614769564160843, "seguranca_fraude": 0.0015852075093312182, "roaming_pacote": 0.0002754677600837441, "reclamacao_atendimento": 0.0006608128039493496, "internet_consumo": 0.0003121458662086783, "conta_contestacao": 0.046326554104840156, "seguranca_perda_roubo": 0.00018932603815812103, "conta_pagamento_confirmacao": 0.00021453450726414578, "desconto_retencao": 0.0013989407169386413, "roaming_cobranca": 0.9304937129968182, "sem_correspondencia": 0.013272779973039835}, "confidence": 0.9304937129968182, "input_tokens": 459, "latency_ms": 158.00754500003222} +{"id": "g0250-roaming_cobranca-longo_contexto-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"suporte_chip_esim": 0.002697684057672096, "bonus_nao_recebido": 0.001443966222402472, "roaming_duvida": 0.00025092370467612004, "fidelidade_resgate": 0.00025092370467612004, "roaming_cobranca": 0.03286451974047634, "conta_contestacao": 0.9604420512296784, "roaming_pacote": 0.00041370324922239627, "sem_correspondencia": 0.00163622809119611}, "confidence": 0.9604420512296784, "input_tokens": 347, "latency_ms": 119.60858999998436} +{"id": "g0250-roaming_cobranca-longo_contexto-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 214, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.07445333548358775, "parceiros_ofertas": 0.0037068133039368937, "roaming_pacote": 0.0015452296804502983, "internet_problema_conexao": 0.00044271571569974913, "roaming_cobranca": 0.9070273098830374, "roaming_duvida": 0.0010620197926430898, "plano_troca": 0.00034478734606498205, "sem_correspondencia": 0.011417788794579935}, "confidence": 0.9070273098830374, "input_tokens": 340, "latency_ms": 118.86638300001096} +{"id": "g0250-roaming_cobranca-longo_contexto-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.005776201686623871, "roaming_cobranca": 0.0177919537578876, "conta_debito_automatico_digital": 0.0004741395074978824, "plano_consulta": 0.0001539305609812603, "roaming_pacote": 0.0008858092181418238, "recarga_nao_creditada": 0.0004184266467598668, "conta_contestacao": 0.9714077606559116, "sem_correspondencia": 0.0030917779661960945}, "confidence": 0.9714077606559116, "input_tokens": 332, "latency_ms": 117.54760799999531} +{"id": "g0250-roaming_cobranca-longo_contexto-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"suporte_configuracao": 0.010522900463778654, "recarga_saldo": 0.001613739051735258, "roaming_cobranca": 0.394868926739331, "roaming_duvida": 0.0006727065203404407, "roaming_pacote": 0.0020720819583296456, "parceiros_ofertas": 0.0004080171295750775, "conta_contestacao": 0.5745308983052302, "sem_correspondencia": 0.015310729831679831}, "confidence": 0.5745308983052302, "input_tokens": 342, "latency_ms": 118.57475700003306} +{"id": "g0250-roaming_cobranca-longo_contexto-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.006689177803209384, "fidelidade_pontos": 0.0002019956669035759, "roaming_duvida": 6.160519775988948e-05, "bonus_nao_recebido": 2.0000279454847197e-05, "suporte_configuracao": 6.557839165594127e-05, "internet_problema_conexao": 1.3745977642139828e-05, "recarga_realizar": 1.557623330108193e-05, "roaming_cobranca": 0.9927620095731381, "internet_pacote_adicional": 9.447463059943112e-06, "troca_numero": 5.056862573345541e-06, "recarga_nao_creditada": 2.881313441316906e-06, "cancelamento_linha": 7.832221969626543e-06, "roaming_pacote": 5.4366396206213916e-05, "plano_nova_linha": 5.383002188835435e-06, "desconto_retencao": 3.736544123903301e-05, "sem_correspondencia": 4.797817625667068e-05}, "confidence": 0.9927620095731381, "input_tokens": 519, "latency_ms": 186.6257100000439} +{"id": "g0250-roaming_cobranca-longo_contexto-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"internet_problema_conexao": 0.00037500492780734903, "plano_troca": 0.00015632531159516473, "conta_pagamento_confirmacao": 4.767652634991241e-05, "internet_consumo": 2.5519405600877392e-05, "vas_contratacao": 0.00020072567335982242, "conta_contestacao": 0.012418457671077146, "vas_cancelamento": 4.4787951642678596e-05, "roaming_cobranca": 0.9865202848769173, "reclamacao_atendimento": 1.7539213870601323e-05, "roaming_duvida": 1.4540519008722057e-05, "seguranca_fraude": 6.452316197303224e-06, "recarga_realizar": 1.3659553496881153e-05, "conta_vencimento": 1.6476566621522183e-05, "roaming_pacote": 1.9874533065480107e-05, "conta_debito_automatico_digital": 5.75088682705808e-05, "sem_correspondencia": 6.516608511843252e-05}, "confidence": 0.9865202848769173, "input_tokens": 557, "latency_ms": 192.84662400002617} +{"id": "g0250-roaming_cobranca-longo_contexto-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.29344438792592026, "conta_contestacao": 0.7039364923487872, "roaming_pacote": 0.001977212733023926, "sem_correspondencia": 0.0006419069922685637}, "confidence": 0.7039364923487872, "input_tokens": 231, "latency_ms": 79.63476099996569} +{"id": "g0252-cadastro_atualizacao-curto_neutro-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.000804065955156501, "portabilidade": 1.4726981677371602e-05, "cadastro_atualizacao": 0.9991710853665503, "sem_correspondencia": 1.0121696615808591e-05}, "confidence": 0.9991710853665503, "input_tokens": 201, "latency_ms": 76.71681900001204} +{"id": "g0252-cadastro_atualizacao-curto_neutro-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999693474240149, "portabilidade": 1.6701188840093107e-05, "cancelamento_linha": 6.540279521972222e-06, "sem_correspondencia": 7.4111076229474665e-06}, "confidence": 0.9999693474240149, "input_tokens": 202, "latency_ms": 76.19774400001234} +{"id": "g0252-cadastro_atualizacao-curto_neutro-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.0002304742131806482, "reclamacao_atendimento": 5.8273006904012067e-05, "beneficios_consulta": 1.221468581061547e-05, "cadastro_atualizacao": 0.9996284938368163, "conta_explicacao": 1.8918475471777667e-05, "cancelamento_linha": 8.395022601436227e-06, "portabilidade": 7.88639389440356e-06, "sem_correspondencia": 3.534436532092928e-05}, "confidence": 0.9996284938368163, "input_tokens": 298, "latency_ms": 108.74227799996561} +{"id": "g0252-cadastro_atualizacao-curto_neutro-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_pontos": 0.003588495574872792, "portabilidade": 6.572558910319063e-05, "plano_troca": 8.439332693527162e-05, "conta_segunda_via": 1.8830696554525957e-05, "vas_contratacao": 6.572558910319063e-05, "suporte_chip_esim": 8.356070943023951e-06, "fidelidade_resgate": 6.1134320985032265e-06, "cancelamento_linha": 4.761145705568175e-06, "reclamacao_atendimento": 2.9165553368035177e-05, "roaming_cobranca": 4.761145705568175e-06, "seguranca_perda_roubo": 6.927426125348013e-06, "marketplace_compra": 0.00017866067452396893, "cadastro_atualizacao": 0.9949903660461361, "recarga_saldo": 1.7689802325198395e-05, "troca_numero": 2.2714155801736648e-05, "sem_correspondencia": 0.0009073137706979581}, "confidence": 0.9949903660461361, "input_tokens": 511, "latency_ms": 166.16480900000852} +{"id": "g0252-cadastro_atualizacao-curto_neutro-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 26, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0015007782089681055, "vas_consulta": 5.819148618384885e-05, "fidelidade_resgate": 7.471934729489548e-05, "bonus_nao_recebido": 2.140745141825002e-05, "cadastro_atualizacao": 0.9982300687504383, "troca_numero": 2.7487711727541065e-05, "portabilidade": 2.140745141825002e-05, "sem_correspondencia": 6.593959255088792e-05}, "confidence": 0.9982300687504383, "input_tokens": 296, "latency_ms": 108.58919399998967} +{"id": "g0252-cadastro_atualizacao-curto_neutro-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"portabilidade": 0.0031722834647155366, "cancelamento_linha": 5.127518661405767e-05, "cadastro_atualizacao": 0.9967018363923641, "sem_correspondencia": 7.460495630640003e-05}, "confidence": 0.9967018363923641, "input_tokens": 198, "latency_ms": 75.52052100004403} +{"id": "g0252-cadastro_atualizacao-curto_neutro-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_realizar": 0.007379660823814125, "plano_troca": 0.0007778105283595778, "cadastro_atualizacao": 0.966544827382107, "portabilidade": 0.00019666129960311193, "roaming_cobranca": 0.00022284644742337793, "cancelamento_linha": 4.972376350208697e-05, "parceiros_ofertas": 5.6344405693050566e-05, "conta_segunda_via": 7.234764899804242e-05, "desconto_retencao": 0.00025251810716923857, "roaming_duvida": 4.671115296610844e-05, "seguranca_perda_roubo": 2.206478630115887e-05, "vas_cancelamento": 0.00015315997413074372, "troca_numero": 0.00041633197452685817, "marketplace_compra": 0.00019666129960311193, "internet_consumo": 0.0008813747969897463, "sem_correspondencia": 0.022730955608812584}, "confidence": 0.966544827382107, "input_tokens": 496, "latency_ms": 165.49749199998587} +{"id": "g0252-cadastro_atualizacao-curto_neutro-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.011424570057776863, "conta_explicacao": 0.0012041408250423752, "beneficios_consulta": 0.000568795850539988, "portabilidade": 0.00016296273961387834, "cancelamento_linha": 0.002549166146618708, "vas_cancelamento": 0.0001846609763009982, "bonus_nao_recebido": 8.194281151051402e-05, "negociacao_divida": 8.194281151051402e-05, "cadastro_atualizacao": 0.907566012343363, "fidelidade_pontos": 0.0002371093870408544, "plano_nova_linha": 5.995064158092082e-05, "conta_segunda_via": 0.0008275930792061402, "seguranca_perda_roubo": 0.000209248299637286, "roaming_duvida": 0.00013510085631835575, "desconto_retencao": 0.000209248299637286, "sem_correspondencia": 0.07449755487430228}, "confidence": 0.907566012343363, "input_tokens": 508, "latency_ms": 166.62046499999406} +{"id": "g0252-cadastro_atualizacao-curto_neutro-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"portabilidade": 0.0017006801886532608, "cancelamento_linha": 1.471376663021371e-05, "cadastro_atualizacao": 0.998274493430661, "sem_correspondencia": 1.0112614055578254e-05}, "confidence": 0.998274493430661, "input_tokens": 201, "latency_ms": 76.83763099998941} +{"id": "g0252-cadastro_atualizacao-curto_neutro-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0007096261457621605, "portabilidade": 3.117879686378648e-05, "cadastro_atualizacao": 0.9992280162605102, "sem_correspondencia": 3.117879686378648e-05}, "confidence": 0.9992280162605102, "input_tokens": 202, "latency_ms": 77.45931599998812} +{"id": "g0252-cadastro_atualizacao-curto_neutro-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.0004877512175039643, "cadastro_atualizacao": 0.9992951662118907, "portabilidade": 1.891216707767416e-05, "vas_cancelamento": 1.2210612805258413e-05, "roaming_duvida": 3.5332579689147514e-05, "cancelamento_linha": 1.891216707767416e-05, "negociacao_divida": 8.392223268521865e-06, "sem_correspondencia": 0.00012332282068697534}, "confidence": 0.9992951662118907, "input_tokens": 298, "latency_ms": 109.73994900001571} +{"id": "g0252-cadastro_atualizacao-curto_neutro-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0007075632374268658, "portabilidade": 5.1255709005570545e-05, "cadastro_atualizacao": 0.99632322503218, "marketplace_compra": 2.7435204022075365e-05, "internet_problema_conexao": 3.522749927635852e-05, "vas_cancelamento": 5.750731171840595e-06, "troca_numero": 1.0743780264070659e-05, "conta_pagamento_confirmacao": 5.750731171840595e-06, "recarga_nao_creditada": 1.4685006496566005e-05, "internet_pacote_adicional": 1.295947274765416e-05, "parceiros_ofertas": 6.936705895762291e-06, "sem_correspondencia": 0.002798466890341323}, "confidence": 0.99632322503218, "input_tokens": 387, "latency_ms": 142.9241640000214} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"marketplace_compra": 0.0007093012669774327, "conta_segunda_via": 8.471395571045975e-05, "internet_pacote_adicional": 2.9276359707750272e-05, "suporte_chip_esim": 1.011763918411563e-05, "portabilidade": 3.7591589972844246e-05, "cadastro_atualizacao": 0.9987705528686562, "troca_numero": 8.387817490874845e-06, "cancelamento_linha": 3.28471652496466e-06, "conta_contestacao": 6.136658369076043e-06, "suporte_configuracao": 4.217659504668857e-06, "bonus_nao_recebido": 1.3692735646681398e-06, "sem_correspondencia": 0.0003350501943369641}, "confidence": 0.9987705528686562, "input_tokens": 436, "latency_ms": 149.576876000026} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_debito_automatico_digital": 0.012279571164645455, "cadastro_atualizacao": 0.9754871630900097, "troca_numero": 0.0005395267031849351, "portabilidade": 0.00025485436889519244, "internet_consumo": 0.00032723948721534083, "cancelamento_linha": 0.0001545769884966479, "vas_cancelamento": 0.00012038467968600894, "sem_correspondencia": 0.010836683517866727}, "confidence": 0.9754871630900097, "input_tokens": 314, "latency_ms": 110.9219979999807} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_explicacao": 0.0003799077674094585, "portabilidade": 3.533692693275433e-05, "plano_troca": 2.013437404505499e-05, "troca_numero": 7.884734165658837e-06, "cadastro_atualizacao": 0.9994181173114385, "suporte_chip_esim": 2.2815234802622923e-05, "cancelamento_linha": 6.958253478896858e-06, "sem_correspondencia": 0.00010884539772725526}, "confidence": 0.9994181173114385, "input_tokens": 322, "latency_ms": 119.10301500000742} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.005864669224429578, "portabilidade": 0.0007936966705772226, "troca_numero": 0.0014828205962333105, "desconto_retencao": 0.00015628814100735228, "atendimento_humano": 0.00033086199710892885, "internet_consumo": 7.858661256087187e-05, "cadastro_atualizacao": 0.9862857128904385, "conta_contestacao": 4.7665189961126736e-05, "cancelamento_linha": 3.951583040137418e-05, "fidelidade_pontos": 4.4777302090968216e-05, "seguranca_fraude": 1.0635541469531539e-05, "reclamacao_atendimento": 5.0739330596886594e-05, "roaming_cobranca": 7.382529040194462e-05, "beneficios_consulta": 3.4872597932270897e-05, "fidelidade_resgate": 0.00013792380034969288, "sem_correspondencia": 0.004567408984440524}, "confidence": 0.9862857128904385, "input_tokens": 518, "latency_ms": 188.5444600000028} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9835435417589088, "plano_nova_linha": 0.0013049463242686989, "vas_cancelamento": 0.00029117288231917966, "cancelamento_linha": 0.00012137891579918588, "seguranca_perda_roubo": 0.00010711651723185794, "vas_consulta": 7.362003387488439e-05, "seguranca_fraude": 3.068939600988451e-05, "conta_pagamento_confirmacao": 5.3861567386446615e-05, "portabilidade": 9.452999467276406e-05, "marketplace_pedido": 5.733534003150331e-05, "troca_numero": 5.733534003150331e-05, "recarga_saldo": 0.00032994210117498745, "conta_contestacao": 0.0008968756180675642, "fidelidade_pontos": 0.000176605280403481, "negociacao_divida": 0.0004800629245306967, "sem_correspondencia": 0.012380986005288468}, "confidence": 0.9835435417589088, "input_tokens": 525, "latency_ms": 188.86041700000078} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.00025949184338382294, "portabilidade": 8.424466721392457e-05, "conta_explicacao": 5.790045657144369e-05, "negociacao_divida": 2.413650126667978e-05, "troca_numero": 9.546171433258822e-05, "conta_debito_automatico_digital": 0.00020209245082796365, "conta_pagamento_confirmacao": 1.1401275898570662e-05, "seguranca_perda_roubo": 6.4962511870241845e-06, "desconto_retencao": 0.00010817229392307963, "cadastro_atualizacao": 0.9932376801889609, "parceiros_ofertas": 6.915223392325812e-06, "sem_correspondencia": 0.005906007133041678}, "confidence": 0.9932376801889609, "input_tokens": 409, "latency_ms": 147.82612900000913} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0368621802451572, "vas_contratacao": 0.0014293018379561227, "cancelamento_linha": 0.0005958216509005935, "portabilidade": 0.0780372361913772, "conta_explicacao": 0.00046402636829227936, "atendimento_humano": 0.0001603632218336892, "recarga_realizar": 0.00014152004655671707, "suporte_configuracao": 0.00020591045273639147, "conta_contestacao": 0.0005258107614126138, "seguranca_fraude": 0.0006751543820217301, "beneficios_consulta": 0.00036138409899180734, "desconto_retencao": 0.011967397768798502, "plano_nova_linha": 0.21212720108218722, "parceiros_ofertas": 0.0014293018379561227, "bonus_nao_recebido": 0.0016196111666455521, "sem_correspondencia": 0.6533977788871762}, "confidence": 0.6533977788871762, "input_tokens": 510, "latency_ms": 167.05332399999406} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.0006260337276701268, "cancelamento_linha": 4.534973112767074e-05, "conta_pagamento_confirmacao": 8.472445184990906e-05, "portabilidade": 3.116838400010132e-05, "cadastro_atualizacao": 0.9988943014873208, "troca_numero": 3.317857206153192e-05, "plano_troca": 2.4273961866349152e-05, "sem_correspondencia": 0.0002609696841034344}, "confidence": 0.9988943014873208, "input_tokens": 320, "latency_ms": 110.68559199998163} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_religacao": 0.00243178147767311, "cadastro_atualizacao": 0.9810506675756433, "cancelamento_linha": 0.0002904348800545291, "fidelidade_pontos": 0.0001554585887897288, "seguranca_fraude": 0.0001996127792484198, "conta_pagamento_confirmacao": 6.0878458085292554e-05, "vas_consulta": 5.047001442263255e-05, "portabilidade": 5.719001876926648e-05, "internet_consumo": 6.0878458085292554e-05, "internet_pacote_adicional": 4.453963140137308e-05, "negociacao_divida": 2.103903214542205e-05, "recarga_realizar": 0.00017615765940303307, "parceiros_ofertas": 0.000137191723087108, "conta_contestacao": 0.00012107127068461633, "troca_numero": 0.0011486922336278978, "sem_correspondencia": 0.013993936198878846}, "confidence": 0.9810506675756433, "input_tokens": 509, "latency_ms": 167.55114500000445} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.3548401500557882, "cancelamento_linha": 0.04802239221152224, "conta_segunda_via": 0.015590588119921091, "portabilidade": 0.042379612381370974, "internet_problema_conexao": 0.012141962236338287, "suporte_sem_sinal": 0.0012797534043694958, "seguranca_fraude": 0.009456169697683684, "sem_correspondencia": 0.516289371893006}, "confidence": 0.516289371893006, "input_tokens": 317, "latency_ms": 111.93360600003643} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.0013152931387572955, "troca_numero": 0.00020170673568548693, "cadastro_atualizacao": 0.9913419794254846, "vas_cancelamento": 7.420376120449277e-05, "reclamacao_atendimento": 0.0001386308768965596, "cancelamento_linha": 3.971841122379882e-05, "portabilidade": 3.971841122379882e-05, "suporte_configuracao": 2.263086854092049e-05, "negociacao_religacao": 4.500685623651971e-05, "recarga_realizar": 7.420376120449277e-05, "recarga_nao_creditada": 2.7298038204727947e-05, "sem_correspondencia": 0.006679609715337391}, "confidence": 0.9913419794254846, "input_tokens": 415, "latency_ms": 145.78332199999977} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_saldo": 0.001905715782734082, "conta_contestacao": 0.0007010736571838119, "cancelamento_linha": 0.00013804958827759526, "conta_pagamento_confirmacao": 0.0001772591801117104, "conta_debito_automatico_digital": 0.0010200561522174304, "internet_consumo": 8.373130785106727e-05, "reclamacao_atendimento": 6.521000812200407e-05, "cadastro_atualizacao": 0.9871852156291222, "troca_numero": 8.373130785106727e-05, "roaming_duvida": 8.913151324540658e-05, "portabilidade": 1.0000278633507449e-05, "sem_correspondencia": 0.008540825594650086}, "confidence": 0.9871852156291222, "input_tokens": 421, "latency_ms": 148.14853899997615} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9998746306230374, "vas_contratacao": 2.014357100637985e-05, "portabilidade": 1.1477460788183036e-05, "vas_cancelamento": 3.500427768952679e-06, "recarga_nao_creditada": 7.410405645024289e-06, "cancelamento_linha": 3.500427768952679e-06, "troca_numero": 4.494638224614804e-06, "sem_correspondencia": 7.484244576042307e-05}, "confidence": 0.9998746306230374, "input_tokens": 298, "latency_ms": 109.69657499998675} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999482167210932, "cancelamento_linha": 2.4299572882606695e-05, "portabilidade": 1.670083592141542e-05, "sem_correspondencia": 1.0782870102775872e-05}, "confidence": 0.9999482167210932, "input_tokens": 207, "latency_ms": 78.022059000034} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.003149917270719856, "cancelamento_linha": 0.0002585609548324345, "atendimento_humano": 0.0002929879459918547, "negociacao_religacao": 0.0002929879459918547, "vas_consulta": 0.000331998837767897, "troca_numero": 7.407895384024343e-05, "beneficios_consulta": 9.511925957251054e-05, "portabilidade": 6.537444731072205e-05, "cadastro_atualizacao": 0.9896745871327836, "roaming_duvida": 6.537444731072205e-05, "seguranca_fraude": 1.2872991935502595e-05, "suporte_chip_esim": 0.0002013674740951901, "roaming_cobranca": 7.407895384024343e-05, "conta_pagamento_confirmacao": 3.965160665572104e-05, "conta_debito_automatico_digital": 0.00017770617217028906, "sem_correspondencia": 0.005193335605181522}, "confidence": 0.9896745871327836, "input_tokens": 503, "latency_ms": 168.7393099999781} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"atendimento_humano": 0.0006965470724946706, "portabilidade": 0.00010681895320835221, "negociacao_religacao": 9.426739534369966e-05, "seguranca_perda_roubo": 5.045770069443309e-05, "suporte_configuracao": 0.00019956407750864572, "fidelidade_resgate": 2.2390468956030913e-05, "vas_contratacao": 2.2390468956030913e-05, "cancelamento_linha": 1.6381217027676817e-05, "plano_consulta": 3.929649681280705e-05, "vas_cancelamento": 3.2577940100300344e-05, "conta_contestacao": 5.045770069443309e-05, "conta_vencimento": 0.00025624534777894355, "troca_numero": 0.013990521943329984, "conta_pagamento_confirmacao": 7.341552131177499e-05, "cadastro_atualizacao": 0.9808113097825333, "sem_correspondencia": 0.0035373579132489895}, "confidence": 0.9808113097825333, "input_tokens": 505, "latency_ms": 165.43278900002178} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.005731266822294722, "beneficios_consulta": 0.002108415235790211, "troca_numero": 0.0009959448366768555, "bonus_nao_recebido": 0.000366387629954265, "fidelidade_pontos": 0.0005330908560057662, "cadastro_atualizacao": 0.9638508784171148, "seguranca_perda_roubo": 9.263730026549538e-05, "conta_segunda_via": 4.95851736742517e-05, "portabilidade": 0.000366387629954265, "negociacao_divida": 0.0001730692617284467, "suporte_configuracao": 4.6580959871466915e-05, "sem_correspondencia": 0.02568575587666943}, "confidence": 0.9638508784171148, "input_tokens": 412, "latency_ms": 146.30638300002374} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9998104969282378, "recarga_realizar": 3.1196971941066764e-05, "internet_pacote_adicional": 1.3843572381523302e-05, "portabilidade": 4.784210597684458e-06, "troca_numero": 1.473640609175987e-05, "conta_debito_automatico_digital": 9.514538877987772e-06, "cancelamento_linha": 6.539240563480881e-06, "sem_correspondencia": 0.00010888813130863706}, "confidence": 0.9998104969282378, "input_tokens": 292, "latency_ms": 107.84173100000771} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9935426987690978, "recarga_saldo": 0.0004279611062382262, "portabilidade": 0.0002595715320980198, "desconto_retencao": 6.986273009822217e-05, "suporte_configuracao": 7.916484453782566e-05, "troca_numero": 0.00022907107307564034, "parceiros_ofertas": 5.1112665220740296e-05, "cancelamento_linha": 7.916484453782566e-05, "conta_segunda_via": 5.7918237527004444e-05, "marketplace_compra": 2.5701062107245277e-05, "suporte_chip_esim": 0.00012261290980684526, "negociacao_religacao": 8.427053835160919e-05, "vas_contratacao": 0.00012261290980684526, "conta_contestacao": 4.510676874014669e-05, "conta_explicacao": 0.00020215451246098209, "sem_correspondencia": 0.004601015496294994}, "confidence": 0.9935426987690978, "input_tokens": 507, "latency_ms": 167.3784540000156} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0035732318053218266, "vas_consulta": 0.0007036110606788275, "recarga_realizar": 0.00022842906691000685, "cadastro_atualizacao": 0.9907581457923051, "roaming_pacote": 0.000426761680814635, "portabilidade": 0.00013854923265046776, "troca_numero": 0.0001222692686695103, "sem_correspondencia": 0.0040490020926496105}, "confidence": 0.9907581457923051, "input_tokens": 287, "latency_ms": 107.47274400000606} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 0.00023046865585508674, "troca_numero": 1.4733368244000437e-05, "cadastro_atualizacao": 0.9996043902249453, "cancelamento_linha": 1.0126086034580873e-05, "seguranca_fraude": 3.5343513077452056e-05, "portabilidade": 5.4201032761759554e-06, "fidelidade_pontos": 1.4733368244000437e-05, "sem_correspondencia": 8.478468032350277e-05}, "confidence": 0.9996043902249453, "input_tokens": 297, "latency_ms": 108.2380070000113} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"vas_consulta": 0.00029494491707617753, "parceiros_ofertas": 3.1086965548292484e-05, "troca_numero": 3.7498038207058285e-05, "suporte_sem_sinal": 0.00012295133382628557, "cadastro_atualizacao": 0.9962849770017299, "reclamacao_atendimento": 1.5631507940976193e-05, "internet_consumo": 7.383801520222719e-06, "portabilidade": 3.27654206277142e-06, "marketplace_compra": 1.5631507940976193e-05, "roaming_pacote": 1.217383062501914e-05, "cancelamento_linha": 3.4878608702314698e-06, "sem_correspondencia": 0.0031709566926521812}, "confidence": 0.9962849770017299, "input_tokens": 395, "latency_ms": 147.32105799998862} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"vas_cancelamento": 0.00033523932476820233, "bonus_nao_recebido": 6.601253703442959e-05, "conta_explicacao": 1.5679351866986984e-05, "cadastro_atualizacao": 0.9993343427382486, "portabilidade": 2.7518119512274653e-05, "cancelamento_linha": 3.533396487321153e-05, "troca_numero": 2.7518119512274653e-05, "sem_correspondencia": 0.0001583558441839812}, "confidence": 0.9993343427382486, "input_tokens": 303, "latency_ms": 109.38628500002778} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"roaming_duvida": 0.00048779162120876705, "cancelamento_linha": 1.6691311405960974e-05, "cadastro_atualizacao": 0.9993779445330051, "portabilidade": 7.40672453812083e-06, "troca_numero": 2.4285714794392074e-05, "plano_nova_linha": 8.39291845266372e-06, "internet_consumo": 1.1471759378278445e-05, "sem_correspondencia": 6.601541721673498e-05}, "confidence": 0.9993779445330051, "input_tokens": 298, "latency_ms": 108.59915300000011} +{"id": "g0259-portabilidade-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.006655423212258147, "troca_numero": 0.9877523840958499, "cadastro_atualizacao": 0.002448393372084973, "sem_correspondencia": 0.0031437993198069115}, "confidence": 0.9877523840958499, "input_tokens": 197, "latency_ms": 76.00831899998184} +{"id": "g0259-portabilidade-curto_neutro-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"marketplace_pedido": 0.0026102558576066074, "portabilidade": 0.9293154559683059, "vas_cancelamento": 0.0004535944537909237, "fidelidade_resgate": 0.00014726055860328634, "marketplace_compra": 0.0001299569868402775, "negociacao_religacao": 6.534647676124553e-05, "roaming_cobranca": 6.138733387835129e-05, "cadastro_atualizacao": 0.0002142628484796621, "troca_numero": 0.019287326964417557, "internet_problema_conexao": 0.001232997561229674, "cancelamento_linha": 0.0002142628484796621, "sem_correspondencia": 0.046267892141606703}, "confidence": 0.9293154559683059, "input_tokens": 398, "latency_ms": 144.98641300002646} +{"id": "g0259-portabilidade-curto_neutro-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.0019221994652096272, "portabilidade": 0.9957239745492154, "cancelamento_linha": 0.00026014140906141037, "negociacao_religacao": 0.0001392436622311535, "recarga_saldo": 0.00026014140906141037, "conta_debito_automatico_digital": 5.804539426511068e-05, "cadastro_atualizacao": 0.0001392436622311535, "sem_correspondencia": 0.001497010448724693}, "confidence": 0.9957239745492154, "input_tokens": 293, "latency_ms": 107.1520819999705} +{"id": "g0259-portabilidade-curto_neutro-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"desconto_retencao": 0.0009746055111791195, "internet_problema_conexao": 0.0001919112038695203, "cancelamento_linha": 0.00011640002908922584, "troca_numero": 0.0532116579224868, "vas_cancelamento": 8.00004920439822e-05, "atendimento_humano": 2.1531840330175935e-05, "cadastro_atualizacao": 2.764743025200807e-05, "conta_vencimento": 2.1531840330175935e-05, "seguranca_fraude": 8.00004920439822e-05, "portabilidade": 0.943199204882213, "recarga_realizar": 1.2268472804982853e-05, "sem_correspondencia": 0.002063239883357}, "confidence": 0.943199204882213, "input_tokens": 387, "latency_ms": 143.29993699999477} +{"id": "g0259-portabilidade-curto_neutro-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9998198555056543, "cancelamento_linha": 0.0001088891505397911, "cadastro_atualizacao": 4.0058079850211406e-05, "sem_correspondencia": 3.11972639556815e-05}, "confidence": 0.9998198555056543, "input_tokens": 205, "latency_ms": 76.89940899996373} +{"id": "g0259-portabilidade-curto_neutro-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.030210384400932294, "parceiros_ofertas": 0.003184151089574106, "cadastro_atualizacao": 0.07247094476064547, "conta_segunda_via": 0.0008050794744691601, "internet_problema_conexao": 0.0004883053847708798, "desconto_retencao": 0.0004309279895756805, "seguranca_fraude": 0.00023065913128909532, "reclamacao_atendimento": 0.0001796375120705174, "cancelamento_linha": 0.002810003473910513, "portabilidade": 0.08212033894781685, "troca_numero": 0.11948438813461022, "sem_correspondencia": 0.6875851797003353}, "confidence": 0.6875851797003353, "input_tokens": 397, "latency_ms": 146.55320999997912} +{"id": "g0259-portabilidade-curto_neutro-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.010951588801961757, "suporte_sem_sinal": 0.00033070932613640894, "cadastro_atualizacao": 0.00042463918029482463, "desconto_retencao": 0.00013786015761974195, "portabilidade": 0.985830607135516, "cancelamento_linha": 0.00020058534575463651, "roaming_pacote": 8.900920762030333e-05, "seguranca_perda_roubo": 2.8897058871543096e-05, "roaming_duvida": 3.949759645395796e-05, "atendimento_humano": 3.0760759047780796e-05, "beneficios_consulta": 3.2744657558470067e-05, "sem_correspondencia": 0.0019031007731646306}, "confidence": 0.985830607135516, "input_tokens": 386, "latency_ms": 143.22441799998842} +{"id": "g0259-portabilidade-curto_neutro-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 0.020011722092422718, "conta_debito_automatico_digital": 0.0007759386714822614, "reclamacao_atendimento": 0.00025191040421547613, "troca_numero": 0.0002854518848482057, "cancelamento_linha": 0.0009963249759741431, "marketplace_compra": 0.0006043016449657707, "portabilidade": 0.7509343314650339, "atendimento_humano": 0.0002854518848482057, "fidelidade_pontos": 0.0008792537052648528, "vas_consulta": 0.0003665274753865185, "fidelidade_resgate": 5.280328926539971e-05, "cadastro_atualizacao": 0.0009963249759741431, "suporte_sem_sinal": 0.0008792537052648528, "plano_consulta": 0.0030688969779934083, "suporte_chip_esim": 0.004465218755328152, "sem_correspondencia": 0.21514628809173217}, "confidence": 0.7509343314650339, "input_tokens": 506, "latency_ms": 166.2868880000019} +{"id": "g0259-portabilidade-curto_neutro-08-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.002799766960082523, "cadastro_atualizacao": 0.0003789072545392783, "portabilidade": 0.996786081920639, "sem_correspondencia": 3.5243864739185824e-05}, "confidence": 0.996786081920639, "input_tokens": 203, "latency_ms": 76.87489099998857} +{"id": "g0259-portabilidade-curto_neutro-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"plano_consulta": 0.0010308795133544045, "plano_troca": 9.588673137239728e-05, "portabilidade": 0.9976597979103122, "cadastro_atualizacao": 2.9243800816607313e-05, "vas_cancelamento": 5.132446881040605e-05, "suporte_chip_esim": 7.467666147898045e-05, "seguranca_perda_roubo": 1.88812169043933e-05, "cancelamento_linha": 6.946011523424996e-06, "marketplace_compra": 2.009895077235288e-05, "troca_numero": 0.00015809049359158067, "marketplace_pedido": 5.132446881040605e-05, "sem_correspondencia": 0.0008028497722526789}, "confidence": 0.9976597979103122, "input_tokens": 412, "latency_ms": 147.53472500001408} +{"id": "g0259-portabilidade-curto_neutro-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9984655218412865, "cadastro_atualizacao": 0.001031712065989682, "cancelamento_linha": 0.00012322043443773744, "sem_correspondencia": 0.00037954565828611845}, "confidence": 0.9984655218412865, "input_tokens": 203, "latency_ms": 76.64617000000362} +{"id": "g0259-portabilidade-curto_neutro-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.0075456515719045415, "recarga_realizar": 0.0014858268915308834, "desconto_retencao": 0.00017745671598604665, "vas_cancelamento": 6.52826775090662e-05, "cadastro_atualizacao": 0.00033153279226012973, "portabilidade": 0.9882853250540796, "cancelamento_linha": 0.0002010848032059079, "sem_correspondencia": 0.0019078394935237942}, "confidence": 0.9882853250540796, "input_tokens": 295, "latency_ms": 108.16881499999909} +{"id": "g0262-portabilidade-regionalismo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.22584740726339989, "seguranca_fraude": 0.0068200007520694056, "cancelamento_linha": 0.001045880989215991, "troca_numero": 0.2559186401696751, "conta_contestacao": 0.000559819752348606, "recarga_nao_creditada": 0.0002333675926199623, "suporte_configuracao": 0.00010355624148520554, "negociacao_divida": 0.00029964992035526214, "suporte_sem_sinal": 0.0009229867334552246, "portabilidade": 0.42193850561639556, "bonus_nao_recebido": 0.00021922856494452624, "roaming_pacote": 0.0007188227907794471, "vas_cancelamento": 0.000559819752348606, "vas_contratacao": 0.0003847581138446141, "reclamacao_atendimento": 0.00134293777298385, "sem_correspondencia": 0.08308461797407869}, "confidence": 0.42193850561639556, "input_tokens": 516, "latency_ms": 187.65941899999916} +{"id": "g0262-portabilidade-regionalismo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_cobranca": 0.0014979808280912643, "suporte_configuracao": 0.00012296175421249825, "portabilidade": 0.9963694142657691, "troca_numero": 5.808301995634573e-05, "cadastro_atualizacao": 0.00017890829670557838, "suporte_chip_esim": 9.576271046852723e-05, "cancelamento_linha": 0.00017890829670557838, "sem_correspondencia": 0.0014979808280912643}, "confidence": 0.9963694142657691, "input_tokens": 324, "latency_ms": 117.69279700001789} +{"id": "g0262-portabilidade-regionalismo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"recarga_saldo": 0.00037964048048323576, "internet_pacote_adicional": 5.1378751954282446e-05, "internet_problema_conexao": 5.8219753297499336e-05, "recarga_nao_creditada": 2.426960394478007e-05, "roaming_pacote": 5.8219753297499336e-05, "vas_consulta": 2.0120208356928584e-05, "troca_numero": 9.598814563650107e-05, "fidelidade_resgate": 1.2203523248283536e-05, "parceiros_ofertas": 1.0117076117218514e-05, "conta_contestacao": 9.504113461993313e-06, "cadastro_atualizacao": 5.1378751954282446e-05, "conta_explicacao": 0.0001232512186979919, "plano_nova_linha": 0.000158257697445961, "cancelamento_linha": 2.9274730419660483e-05, "portabilidade": 0.9987149692857769, "sem_correspondencia": 0.0002032069059070926}, "confidence": 0.9987149692857769, "input_tokens": 496, "latency_ms": 165.35696899995855} +{"id": "g0262-portabilidade-regionalismo-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9997521025945313, "cadastro_atualizacao": 0.00015842204296438793, "cancelamento_linha": 3.1195149869388427e-05, "sem_correspondencia": 5.828021263497726e-05}, "confidence": 0.9997521025945313, "input_tokens": 212, "latency_ms": 77.33969500003468} +{"id": "g0262-portabilidade-regionalismo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.11706226097190878, "cancelamento_linha": 0.00847996174268521, "recarga_realizar": 0.0014735963923353176, "troca_numero": 0.08045563691702376, "conta_contestacao": 0.0014735963923353176, "plano_nova_linha": 0.04306479914861134, "portabilidade": 0.5944912146550844, "parceiros_ofertas": 0.0007887593100218325, "fidelidade_pontos": 0.0005421058173245701, "suporte_sem_sinal": 0.0016698034724196213, "vas_consulta": 0.00018734675738555403, "sem_correspondencia": 0.1503109184228643}, "confidence": 0.5944912146550844, "input_tokens": 398, "latency_ms": 145.61998099998164} +{"id": "g0262-portabilidade-regionalismo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0028002151545684596, "cadastro_atualizacao": 0.0002028469054405681, "portabilidade": 0.9969456502104092, "sem_correspondencia": 5.128772958183687e-05}, "confidence": 0.9969456502104092, "input_tokens": 218, "latency_ms": 78.33695500005433} +{"id": "g0262-portabilidade-regionalismo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.025953991215267196, "cancelamento_linha": 7.289941985020866e-05, "portabilidade": 0.9739163352396177, "sem_correspondencia": 5.6774125264793617e-05}, "confidence": 0.9739163352396177, "input_tokens": 208, "latency_ms": 76.60569899996972} +{"id": "g0262-portabilidade-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["plano_nova_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.044200460677797565, "suporte_chip_esim": 0.00677836018177421, "conta_contestacao": 0.0003824089136218234, "seguranca_perda_roubo": 0.0003824089136218234, "negociacao_religacao": 0.0015124565929030196, "roaming_cobranca": 0.0007144339069600196, "troca_numero": 0.610168538484998, "conta_explicacao": 0.0004333260689095348, "reclamacao_atendimento": 0.0003374746817919993, "marketplace_pedido": 0.0008095596764902351, "cadastro_atualizacao": 0.0076808883543072175, "sem_correspondencia": 0.3265996835468245}, "confidence": 0.610168538484998, "input_tokens": 421, "latency_ms": 146.37230799996814} +{"id": "g0262-portabilidade-regionalismo-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"seguranca_fraude": 0.0016981684951189906, "troca_numero": 0.00013939415858499064, "suporte_chip_esim": 0.00010856027986157031, "roaming_pacote": 2.921860294176e-05, "conta_vencimento": 3.5244362714171764e-05, "suporte_sem_sinal": 1.3801890747507642e-05, "cancelamento_linha": 1.8864947933629013e-05, "bonus_nao_recebido": 2.1376786568177938e-05, "internet_consumo": 1.4692036223311557e-05, "reclamacao_atendimento": 9.485891537806318e-06, "cadastro_atualizacao": 1.6648258118847267e-05, "vas_consulta": 0.00026042257326607486, "plano_consulta": 0.000157954275167134, "recarga_realizar": 5.128024516280977e-05, "portabilidade": 0.996800165919054, "sem_correspondencia": 0.0006247212769993234}, "confidence": 0.996800165919054, "input_tokens": 508, "latency_ms": 167.4101890000088} +{"id": "g0262-portabilidade-regionalismo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"reclamacao_atendimento": 0.000551442877745735, "internet_consumo": 0.00033446701243295367, "cadastro_atualizacao": 9.582640345353806e-05, "conta_pagamento_confirmacao": 2.27607658392562e-05, "troca_numero": 0.00017902729086734164, "portabilidade": 0.9970321121139982, "desconto_retencao": 2.9225401840883054e-05, "conta_debito_automatico_digital": 1.1444831802780283e-05, "cancelamento_linha": 1.6652132014794664e-05, "parceiros_ofertas": 1.772610225891761e-05, "plano_nova_linha": 1.0751424497234899e-05, "sem_correspondencia": 0.0016985636432482589}, "confidence": 0.9970321121139982, "input_tokens": 416, "latency_ms": 146.09392699998125} +{"id": "g0262-portabilidade-regionalismo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0031684423108749252, "portabilidade": 0.9954949817309235, "cadastro_atualizacao": 0.0009077739206404519, "sem_correspondencia": 0.00042880203756112564}, "confidence": 0.9954949817309235, "input_tokens": 210, "latency_ms": 77.07130699998288} +{"id": "g0265-portabilidade-indireto_multiplo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 164, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.690848740861309, "cadastro_atualizacao": 0.10594508574964663, "cancelamento_linha": 0.005274695227456864, "sem_correspondencia": 0.19793147816158746}, "confidence": 0.690848740861309, "input_tokens": 228, "latency_ms": 80.03214000001435} +{"id": "g0265-portabilidade-indireto_multiplo-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9724947890727219, "troca_numero": 0.0027315377177537744, "recarga_saldo": 0.0003696734307036977, "conta_vencimento": 0.00012001539139478138, "plano_consulta": 0.00017462136410145005, "cadastro_atualizacao": 7.74877606027073e-05, "parceiros_ofertas": 6.0347528635838e-05, "fidelidade_resgate": 4.699870255801467e-05, "cancelamento_linha": 0.0018773565880253298, "seguranca_perda_roubo": 7.74877606027073e-05, "beneficios_consulta": 4.147620943294264e-05, "reclamacao_atendimento": 0.0002540725855765288, "conta_contestacao": 0.00028790195731273247, "suporte_sem_sinal": 0.00019787192860397715, "bonus_nao_recebido": 0.0010048765691459754, "sem_correspondencia": 0.020183485432827636}, "confidence": 0.9724947890727219, "input_tokens": 503, "latency_ms": 166.2930699999947} +{"id": "g0265-portabilidade-indireto_multiplo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"conta_segunda_via": 0.009029087360641128, "plano_consulta": 0.0010783707042208912, "bonus_nao_recebido": 0.0002902395376175716, "suporte_sem_sinal": 0.0001459416046897998, "recarga_saldo": 0.00025613549295509206, "cadastro_atualizacao": 0.06671643302992299, "troca_numero": 0.027811547018599638, "portabilidade": 0.8127725424667144, "beneficios_consulta": 0.0006540648946458741, "cancelamento_linha": 0.00021234378185926213, "marketplace_pedido": 2.23808699484999e-05, "vas_contratacao": 0.0001459416046897998, "conta_debito_automatico_digital": 0.000199478522485806, "internet_consumo": 0.00012879301409697376, "fidelidade_pontos": 0.021659654596512593, "sem_correspondencia": 0.058877045500399613}, "confidence": 0.8127725424667144, "input_tokens": 531, "latency_ms": 187.9011059999698} +{"id": "g0265-portabilidade-indireto_multiplo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0031717356684939774, "portabilidade": 0.9965297239358104, "cadastro_atualizacao": 0.00020276227759984686, "sem_correspondencia": 9.577811809575632e-05}, "confidence": 0.9965297239358104, "input_tokens": 211, "latency_ms": 77.30798400001504} +{"id": "g0265-portabilidade-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"seguranca_perda_roubo": 0.03806083125127502, "roaming_cobranca": 0.0016722762163389811, "troca_numero": 0.3186794383798363, "conta_vencimento": 0.0006151960399510784, "cancelamento_linha": 0.0008951049564359351, "bonus_nao_recebido": 0.0006151960399510784, "cadastro_atualizacao": 0.46367584685801194, "fidelidade_pontos": 0.00042281764261303876, "vas_consulta": 0.0003731352599641271, "conta_explicacao": 0.0001762566164553771, "seguranca_fraude": 0.00010042799280145965, "plano_consulta": 0.0008951049564359351, "recarga_saldo": 0.0006151960399510784, "conta_pagamento_confirmacao": 0.0004791151576563271, "reclamacao_atendimento": 0.00214724516550166, "sem_correspondencia": 0.1705768114268207}, "confidence": 0.46367584685801194, "input_tokens": 527, "latency_ms": 187.52859599999283} +{"id": "g0265-portabilidade-indireto_multiplo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9823275258245243, "cadastro_atualizacao": 0.007500163213449836, "cancelamento_linha": 0.001673512618956424, "sem_correspondencia": 0.008498798343069398}, "confidence": 0.9823275258245243, "input_tokens": 217, "latency_ms": 78.99132899996175} +{"id": "g0265-portabilidade-indireto_multiplo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.3984176259049409, "cancelamento_linha": 0.015448327830659449, "cadastro_atualizacao": 0.006439821140144408, "sem_correspondencia": 0.5796942251242553}, "confidence": 0.5796942251242553, "input_tokens": 217, "latency_ms": 78.17065000000412} +{"id": "g0265-portabilidade-indireto_multiplo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_cobranca": 0.009123469101668731, "cancelamento_linha": 0.0010896429957019985, "portabilidade": 0.9306191485045374, "recarga_realizar": 0.0003537552870943975, "internet_consumo": 0.0004542307799168753, "cadastro_atualizacao": 0.0003121879451337301, "troca_numero": 0.011714766214907928, "sem_correspondencia": 0.04633279917103874}, "confidence": 0.9306191485045374, "input_tokens": 299, "latency_ms": 109.55917100000079} +{"id": "g0265-portabilidade-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"reclamacao_atendimento": 0.007033111522578711, "plano_nova_linha": 0.0005773129496526002, "cadastro_atualizacao": 0.4930591833706222, "troca_numero": 0.4930591833706222, "cancelamento_linha": 0.001222171524005267, "marketplace_compra": 0.00012101136819697344, "conta_vencimento": 9.4243748312345e-05, "sem_correspondencia": 0.0048337821460095985}, "confidence": 0.4930591833706222, "input_tokens": 308, "latency_ms": 109.39155799997025} +{"id": "g0265-portabilidade-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"atendimento_humano": 0.002740095227704683, "cadastro_atualizacao": 0.015768159329859897, "negociacao_divida": 0.00019849183254563917, "desconto_retencao": 0.00010624502183773103, "cancelamento_linha": 0.0008895786764711644, "troca_numero": 0.975541473649181, "vas_contratacao": 9.376090268683032e-05, "conta_debito_automatico_digital": 5.018659471138283e-05, "conta_pagamento_confirmacao": 3.6717297054458554e-05, "seguranca_perda_roubo": 3.6717297054458554e-05, "parceiros_ofertas": 2.092088523217379e-05, "sem_correspondencia": 0.004517653285660622}, "confidence": 0.975541473649181, "input_tokens": 399, "latency_ms": 146.6198189999659} +{"id": "g0265-portabilidade-indireto_multiplo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.11098743838491382, "portabilidade": 0.1614857699805162, "cancelamento_linha": 0.0037977812977637256, "sem_correspondencia": 0.7237290103368063}, "confidence": 0.7237290103368063, "input_tokens": 219, "latency_ms": 78.05149199998596} +{"id": "g0265-portabilidade-indireto_multiplo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_duvida": 0.003569879911087514, "cancelamento_linha": 0.003569879911087514, "troca_numero": 0.0006203521097942017, "cadastro_atualizacao": 0.00033205055647321394, "conta_segunda_via": 0.0004831307088877224, "portabilidade": 0.9898287584204774, "vas_cancelamento": 0.00010780103244674194, "sem_correspondencia": 0.001488147349745675}, "confidence": 0.9898287584204774, "input_tokens": 313, "latency_ms": 111.47209899996824} +{"id": "g0269-cancelamento_linha-regionalismo-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.0005527140885458695, "troca_numero": 4.0038474283670536e-05, "cadastro_atualizacao": 2.1431050940798345e-05, "cancelamento_linha": 0.9993305151583561, "portabilidade": 3.1181995125106916e-05, "reclamacao_atendimento": 6.140098896293816e-06, "vas_cancelamento": 5.768089110145016e-06, "sem_correspondencia": 1.2211044742000387e-05}, "confidence": 0.9993305151583561, "input_tokens": 308, "latency_ms": 110.80775499999618} +{"id": "g0269-cancelamento_linha-regionalismo-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_pagamento_confirmacao": 0.01977059526729839, "conta_debito_automatico_digital": 0.01977059526729839, "vas_consulta": 0.000526868517675924, "suporte_sem_sinal": 0.0001509503576287701, "negociacao_divida": 0.00046495983491834006, "roaming_pacote": 0.00011756025672619475, "cancelamento_linha": 0.9526006267996645, "desconto_retencao": 0.0004103256141416799, "troca_numero": 5.21670476946901e-05, "recarga_saldo": 9.155601999643587e-05, "vas_cancelamento": 0.0005970202457740851, "recarga_realizar": 9.155601999643587e-05, "cadastro_atualizacao": 0.00013321322305142653, "portabilidade": 5.21670476946901e-05, "roaming_cobranca": 0.00017104916423692503, "sem_correspondencia": 0.00499878931620296}, "confidence": 0.9526006267996645, "input_tokens": 497, "latency_ms": 165.4239210000128} +{"id": "g0269-cancelamento_linha-regionalismo-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.074883007096774, "cancelamento_linha": 0.9122617817157647, "portabilidade": 0.0013715301168870314, "sem_correspondencia": 0.01148368107057432}, "confidence": 0.9122617817157647, "input_tokens": 210, "latency_ms": 77.9206150000391} +{"id": "g0269-cancelamento_linha-regionalismo-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.0024717683026840892, "negociacao_religacao": 4.527201564858118e-05, "portabilidade": 6.587039409114648e-05, "troca_numero": 6.522052229232857e-06, "internet_problema_conexao": 3.5257881238335916e-05, "vas_contratacao": 3.4910029930946444e-06, "plano_consulta": 4.210953411089943e-06, "desconto_retencao": 2.718795864726727e-06, "cadastro_atualizacao": 1.21847977114261e-05, "fidelidade_pontos": 1.21847977114261e-05, "cancelamento_linha": 0.9971825041454278, "sem_correspondencia": 0.00015801486098912762}, "confidence": 0.9971825041454278, "input_tokens": 399, "latency_ms": 145.90137099997946} +{"id": "g0269-cancelamento_linha-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.121645829465883, "marketplace_pedido": 0.018654992144564307, "negociacao_divida": 0.0022280210848176526, "desconto_retencao": 0.29181317491984154, "vas_cancelamento": 0.030756882353486975, "portabilidade": 0.2005600665323617, "troca_numero": 0.0036733857541072384, "sem_correspondencia": 0.3306676477449376}, "confidence": 0.3306676477449376, "input_tokens": 313, "latency_ms": 110.53915000002235} +{"id": "g0269-cancelamento_linha-regionalismo-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.004067503480059835, "vas_cancelamento": 0.00015771422529209261, "plano_consulta": 5.1202312378588513e-05, "desconto_retencao": 3.105577230579762e-05, "troca_numero": 0.00015771422529209261, "cadastro_atualizacao": 2.0051113626318375e-05, "cancelamento_linha": 0.9952852860272821, "sem_correspondencia": 0.00022947284376315552}, "confidence": 0.9952852860272821, "input_tokens": 304, "latency_ms": 110.11841000004097} +{"id": "g0269-cancelamento_linha-regionalismo-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.0011679308639027841, "vas_consulta": 8.460462801392108e-05, "cancelamento_linha": 0.9974815883409108, "cadastro_atualizacao": 5.1315300844025506e-05, "vas_cancelamento": 0.0002029559518978719, "roaming_cobranca": 1.4702079844137069e-05, "portabilidade": 1.8877844198044544e-05, "recarga_realizar": 7.392670007482208e-06, "desconto_retencao": 3.112430327427904e-05, "troca_numero": 1.2188452288602793e-05, "suporte_sem_sinal": 1.773409343740063e-05, "sem_correspondencia": 0.0009095854713807506}, "confidence": 0.9974815883409108, "input_tokens": 390, "latency_ms": 143.1218559999934} +{"id": "g0269-cancelamento_linha-regionalismo-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.005219443079826141, "vas_cancelamento": 3.516833083661195e-05, "cancelamento_linha": 0.9946497911546869, "sem_correspondencia": 9.559743465039817e-05}, "confidence": 0.9946497911546869, "input_tokens": 209, "latency_ms": 76.70633200001475} +{"id": "g0269-cancelamento_linha-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.04911723919180063, "troca_numero": 0.002445403345682904, "conta_debito_automatico_digital": 0.04911723919180063, "recarga_realizar": 0.0003750147489996789, "negociacao_religacao": 0.0004815284693483615, "roaming_pacote": 0.00015632940567723505, "internet_problema_conexao": 0.00022745794311274288, "vas_cancelamento": 0.3202846324597211, "seguranca_fraude": 0.0005456432401497325, "portabilidade": 0.0002920617801842763, "cadastro_atualizacao": 0.00018856925800188491, "marketplace_compra": 0.001019395777609957, "beneficios_consulta": 0.0019044820405432791, "desconto_retencao": 0.007532372587773006, "vas_consulta": 0.038252544344879826, "sem_correspondencia": 0.5280600862147149}, "confidence": 0.5280600862147149, "input_tokens": 504, "latency_ms": 167.13095300002578} +{"id": "g0269-cancelamento_linha-regionalismo-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.002163704508489696, "portabilidade": 0.007552070793235446, "cancelamento_linha": 0.9891260771321677, "sem_correspondencia": 0.0011581475661071744}, "confidence": 0.9891260771321677, "input_tokens": 210, "latency_ms": 78.5012380000012} +{"id": "g0269-cancelamento_linha-regionalismo-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9999454639024304, "portabilidade": 3.535557259029379e-05, "vas_cancelamento": 1.0782840417952638e-05, "sem_correspondencia": 8.39768456123551e-06}, "confidence": 0.9999454639024304, "input_tokens": 212, "latency_ms": 78.70898900000611} +{"id": "g0269-cancelamento_linha-regionalismo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.0010319444331014119, "portabilidade": 9.598578433871551e-05, "cadastro_atualizacao": 4.0012827919862695e-05, "suporte_configuracao": 2.141732343147024e-05, "vas_cancelamento": 4.534047406022153e-05, "desconto_retencao": 1.667982825972257e-05, "cancelamento_linha": 0.9986904010077906, "sem_correspondencia": 5.821832109799568e-05}, "confidence": 0.9986904010077906, "input_tokens": 303, "latency_ms": 109.57223100001556} +{"id": "g0270-cancelamento_linha-emocional-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0004304477873602075, "internet_pacote_adicional": 6.601130615909744e-05, "desconto_retencao": 2.0132310918634937e-05, "cancelamento_linha": 0.9993157090658237, "vas_consulta": 2.4284202420805754e-05, "parceiros_ofertas": 4.781842979678605e-06, "conta_debito_automatico_digital": 8.392395790337846e-06, "troca_numero": 5.418537975231276e-06, "vas_cancelamento": 1.891255586158803e-05, "portabilidade": 6.140007924517173e-06, "conta_pagamento_confirmacao": 3.7241030570981983e-06, "sem_correspondencia": 9.604588372922037e-05}, "confidence": 0.9993157090658237, "input_tokens": 394, "latency_ms": 143.9243519999991} +{"id": "g0270-cancelamento_linha-emocional-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"recarga_saldo": 0.002794810509140039, "atendimento_humano": 0.0005503308192330516, "troca_numero": 0.00010836656353167668, "recarga_realizar": 0.0002599578719482551, "portabilidade": 0.0002599578719482551, "cancelamento_linha": 0.9950214631557098, "cadastro_atualizacao": 2.5739314932603845e-05, "vas_consulta": 1.3777262479925712e-05, "reclamacao_atendimento": 6.996671205828159e-05, "desconto_retencao": 2.739935812209851e-05, "roaming_duvida": 5.743217463022768e-06, "plano_consulta": 2.1338641561144177e-05, "vas_cancelamento": 7.928267153501384e-05, "suporte_sem_sinal": 2.004579862523338e-05, "fidelidade_pontos": 3.5181472229704194e-05, "sem_correspondencia": 0.0007066387594818252}, "confidence": 0.9950214631557098, "input_tokens": 497, "latency_ms": 165.87163500003044} +{"id": "g0270-cancelamento_linha-emocional-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9358894455422532, "portabilidade": 0.03202437577420435, "vas_cancelamento": 0.0038247662556020515, "sem_correspondencia": 0.028261412427940488}, "confidence": 0.9358894455422532, "input_tokens": 209, "latency_ms": 78.16030700001875} +{"id": "g0270-cancelamento_linha-emocional-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9888386709079705, "portabilidade": 0.004579231525549837, "vas_cancelamento": 0.0007022478987759465, "sem_correspondencia": 0.005879849667703772}, "confidence": 0.9888386709079705, "input_tokens": 206, "latency_ms": 77.98083399995903} +{"id": "g0270-cancelamento_linha-emocional-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.010982048252677897, "portabilidade": 0.00013824358551798314, "cadastro_atualizacao": 6.530164592968735e-05, "troca_numero": 2.7221776010580314e-05, "conta_segunda_via": 7.399645906794284e-05, "desconto_retencao": 1.8709234801721133e-05, "cancelamento_linha": 0.9885724795099724, "sem_correspondencia": 0.00012199953602180874}, "confidence": 0.9885724795099724, "input_tokens": 299, "latency_ms": 109.35288499996432} +{"id": "g0270-cancelamento_linha-emocional-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.8058767203030442, "cancelamento_linha": 0.1400403756219714, "portabilidade": 0.002564928949734721, "sem_correspondencia": 0.05151797512524971}, "confidence": 0.8058767203030442, "input_tokens": 206, "latency_ms": 76.74709899998788} +{"id": "g0270-cancelamento_linha-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.040454055902685304, "negociacao_divida": 0.005474861113659678, "troca_numero": 0.00044940396698079174, "recarga_saldo": 0.0007409418794982494, "fidelidade_resgate": 0.0005770461159636351, "vas_cancelamento": 0.00044940396698079174, "cadastro_atualizacao": 0.00044940396698079174, "desconto_retencao": 0.001384261671064837, "portabilidade": 0.0008395971445658682, "fidelidade_pontos": 0.001384261671064837, "conta_explicacao": 0.0010780640734010267, "suporte_sem_sinal": 0.013133509063459394, "roaming_duvida": 0.0033206711231030476, "suporte_configuracao": 0.0015685739712068202, "conta_pagamento_confirmacao": 0.007965875916601877, "sem_correspondencia": 0.920730068452783}, "confidence": 0.920730068452783, "input_tokens": 521, "latency_ms": 186.1320909999904} +{"id": "g0270-cancelamento_linha-emocional-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 0.003545227020031432, "portabilidade": 0.003128651864136954, "desconto_retencao": 0.0002266387808828389, "vas_cancelamento": 0.00017650646002590349, "cadastro_atualizacao": 0.00017650646002590349, "cancelamento_linha": 0.9829931949972577, "conta_pagamento_confirmacao": 3.9383914692812275e-05, "plano_consulta": 1.860364401688993e-05, "recarga_nao_creditada": 1.980347597165972e-05, "troca_numero": 2.1080690439144745e-05, "negociacao_divida": 1.7476506205398165e-05, "sem_correspondencia": 0.009636926186313455}, "confidence": 0.9829931949972577, "input_tokens": 404, "latency_ms": 146.3236449999954} +{"id": "g0270-cancelamento_linha-emocional-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.0005521176474399659, "recarga_saldo": 6.594104946619333e-05, "vas_cancelamento": 0.0002608019098286956, "cadastro_atualizacao": 2.140792440939865e-05, "marketplace_pedido": 5.81927719070932e-05, "negociacao_religacao": 8.383463654192101e-06, "portabilidade": 1.6672508293973113e-05, "desconto_retencao": 2.7488319060197775e-05, "cancelamento_linha": 0.9982521243411573, "troca_numero": 2.140792440939865e-05, "roaming_pacote": 6.52904805873547e-06, "sem_correspondencia": 0.0007089330923147576}, "confidence": 0.9982521243411573, "input_tokens": 394, "latency_ms": 144.0619530000049} +{"id": "g0270-cancelamento_linha-emocional-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0006259782241844281, "troca_numero": 2.1419796935669365e-05, "cancelamento_linha": 0.9988057405789758, "conta_pagamento_confirmacao": 1.0770550292979752e-05, "portabilidade": 1.8902904449719224e-05, "bonus_nao_recebido": 3.962264022890306e-06, "vas_cancelamento": 1.0117995638914689e-05, "desconto_retencao": 2.5582299276973776e-06, "roaming_duvida": 4.779402720602751e-06, "conta_explicacao": 2.1208471010616663e-06, "seguranca_perda_roubo": 6.1368745698404736e-06, "sem_correspondencia": 0.00048751233118048}, "confidence": 0.9988057405789758, "input_tokens": 406, "latency_ms": 145.8933040000261} +{"id": "g0270-cancelamento_linha-emocional-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.01067240398013479, "cancelamento_linha": 0.960699190372005, "portabilidade": 0.0012746368858890507, "cadastro_atualizacao": 0.00041381400998984357, "conta_vencimento": 0.000602095831783953, "vas_cancelamento": 0.00032227867502600835, "troca_numero": 0.00041381400998984357, "sem_correspondencia": 0.025601766235181473}, "confidence": 0.960699190372005, "input_tokens": 295, "latency_ms": 108.27995199997531} +{"id": "g0270-cancelamento_linha-emocional-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0019263620174785822, "vas_cancelamento": 3.528255108111115e-05, "cancelamento_linha": 0.9978802300078864, "sem_correspondencia": 0.00015812542355386031}, "confidence": 0.9978802300078864, "input_tokens": 203, "latency_ms": 77.05781200002093} +{"id": "g0271-cancelamento_linha-longo_contexto-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 222, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0017006131357156858, "vas_cancelamento": 2.4257943556565236e-05, "cancelamento_linha": 0.9982351343332027, "sem_correspondencia": 3.9994587525152224e-05}, "confidence": 0.9982351343332027, "input_tokens": 247, "latency_ms": 81.82263200001216} +{"id": "g0271-cancelamento_linha-longo_contexto-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_consulta": 0.00013978582975554527, "fidelidade_resgate": 4.0049310758045614e-05, "internet_pacote_adicional": 1.07791257596484e-05, "portabilidade": 1.669503656933111e-05, "negociacao_religacao": 4.5381814531871996e-05, "desconto_retencao": 3.119043457983596e-05, "beneficios_consulta": 3.7251661833987426e-06, "roaming_duvida": 3.2874476184622693e-06, "vas_cancelamento": 3.534339269462317e-05, "roaming_pacote": 1.3840671445062104e-05, "suporte_chip_esim": 5.769650252295249e-06, "cancelamento_linha": 0.9996009854925407, "recarga_nao_creditada": 7.408377569345939e-06, "troca_numero": 3.499469773835799e-06, "cadastro_atualizacao": 1.4733318060971252e-05, "sem_correspondencia": 2.7525461906972694e-05}, "confidence": 0.9996009854925407, "input_tokens": 523, "latency_ms": 186.21804699995437} +{"id": "g0271-cancelamento_linha-longo_contexto-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 212, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 0.0027934289547224033, "bonus_nao_recebido": 0.0002944252456964005, "cadastro_atualizacao": 6.993212552019056e-05, "plano_troca": 4.515157379208142e-05, "internet_pacote_adicional": 8.979462661092213e-05, "cancelamento_linha": 0.9945295957129727, "portabilidade": 4.515157379208142e-05, "roaming_duvida": 1.661033573464205e-05, "conta_debito_automatico_digital": 2.1328093262997043e-05, "marketplace_compra": 1.0074677891180774e-05, "troca_numero": 1.3770451986770692e-05, "vas_cancelamento": 0.00015759447760351004, "fidelidade_pontos": 5.797576835248465e-05, "desconto_retencao": 0.00015759447760351004, "conta_pagamento_confirmacao": 0.00037804949878871133, "sem_correspondencia": 0.0013195224056691576}, "confidence": 0.9945295957129727, "input_tokens": 549, "latency_ms": 191.8822450000448} +{"id": "g0271-cancelamento_linha-longo_contexto-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0011692539019277372, "bonus_nao_recebido": 0.0001232384545791177, "vas_cancelamento": 2.1415632236951842e-05, "cancelamento_linha": 0.9986115405592773, "troca_numero": 2.0118124671801938e-05, "cadastro_atualizacao": 6.1356813636804265e-06, "desconto_retencao": 1.2989237548841541e-05, "sem_correspondencia": 3.5308408394553874e-05}, "confidence": 0.9986115405592773, "input_tokens": 339, "latency_ms": 118.95138900001712} +{"id": "g0271-cancelamento_linha-longo_contexto-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.0010315430323417862, "cancelamento_linha": 0.998301935240898, "portabilidade": 0.00017925530056886227, "sem_correspondencia": 0.0004872664261913026}, "confidence": 0.998301935240898, "input_tokens": 238, "latency_ms": 79.91027600002099} +{"id": "g0271-cancelamento_linha-longo_contexto-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.0011680387888676506, "troca_numero": 0.0002953264552615624, "desconto_retencao": 0.00010864453132476653, "portabilidade": 0.00037920667477614125, "cadastro_atualizacao": 0.0002606246820196169, "cancelamento_linha": 0.9975737626028504, "vas_cancelamento": 3.5271715159576966e-05, "sem_correspondencia": 0.00017912454974038894}, "confidence": 0.9975737626028504, "input_tokens": 327, "latency_ms": 117.07867200004785} +{"id": "g0271-cancelamento_linha-longo_contexto-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 201, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9990138645753399, "cadastro_atualizacao": 0.00010880137105905622, "portabilidade": 3.532263356629394e-05, "desconto_retencao": 3.318254338515028e-05, "vas_contratacao": 3.1172114713385064e-05, "troca_numero": 1.2207175517176226e-05, "vas_cancelamento": 0.00043031777009751776, "sem_correspondencia": 0.00033513181632148763}, "confidence": 0.9990138645753399, "input_tokens": 333, "latency_ms": 117.79611299999715} +{"id": "g0271-cancelamento_linha-longo_contexto-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 202, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0003353027362645483, "conta_segunda_via": 3.5340648395754694e-05, "troca_numero": 6.537362613878531e-06, "desconto_retencao": 4.782836660405004e-06, "beneficios_consulta": 4.537829078237389e-05, "cancelamento_linha": 0.9995233697447514, "marketplace_compra": 3.72487693642604e-06, "vas_consulta": 1.552759722772454e-06, "roaming_cobranca": 1.552759722772454e-06, "portabilidade": 9.999998265325467e-07, "internet_pacote_adicional": 9.999998265325467e-07, "negociacao_divida": 4.220838538375466e-06, "conta_contestacao": 4.782836660405004e-06, "vas_cancelamento": 6.141283835825942e-06, "internet_consumo": 1.1473428699725669e-05, "sem_correspondencia": 1.3839596762183928e-05}, "confidence": 0.9995233697447514, "input_tokens": 530, "latency_ms": 188.2063859999903} +{"id": "g0271-cancelamento_linha-longo_contexto-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 203, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9998854967351922, "desconto_retencao": 5.143896957525412e-05, "plano_nova_linha": 1.0128933669840859e-05, "troca_numero": 3.288383307622899e-06, "portabilidade": 1.0782193766292133e-05, "vas_cancelamento": 2.4298048734812725e-05, "cadastro_atualizacao": 3.0891502347187355e-06, "sem_correspondencia": 1.1477585519196662e-05}, "confidence": 0.9998854967351922, "input_tokens": 331, "latency_ms": 118.82142799998974} +{"id": "g0271-cancelamento_linha-longo_contexto-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["reclamacao_atendimento", "seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 191, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_debito_automatico_digital": 0.005183131687196829, "conta_segunda_via": 0.0007014605949394449, "cadastro_atualizacao": 0.00033134652311520685, "negociacao_divida": 0.00017735701329744626, "marketplace_pedido": 0.0002277309129017467, "vas_cancelamento": 0.0011565130034346296, "recarga_realizar": 6.945400433787181e-05, "troca_numero": 0.0001218955737577227, "portabilidade": 0.00033134652311520685, "cancelamento_linha": 0.9877300645587824, "beneficios_consulta": 7.393340276732153e-05, "desconto_retencao": 0.0005462980606325733, "bonus_nao_recebido": 0.0001218955737577227, "seguranca_perda_roubo": 0.0001218955737577227, "internet_problema_conexao": 0.00033134652311520685, "sem_correspondencia": 0.0027743304710910184}, "confidence": 0.9877300645587824, "input_tokens": 535, "latency_ms": 190.11062599997786} +{"id": "g0271-cancelamento_linha-longo_contexto-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 196, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.002181884650875979, "recarga_nao_creditada": 3.112291302255013e-05, "cancelamento_linha": 0.9974370331105328, "suporte_chip_esim": 1.665889488412247e-05, "portabilidade": 2.0094462931152946e-05, "suporte_sem_sinal": 3.956834358101906e-06, "roaming_duvida": 6.128464940504774e-06, "fidelidade_pontos": 1.8690762055038031e-06, "cadastro_atualizacao": 5.40835132759375e-06, "desconto_retencao": 2.894881857540408e-06, "troca_numero": 3.081585696573604e-06, "roaming_pacote": 9.491952183970823e-06, "fidelidade_resgate": 2.2770009585644646e-05, "conta_debito_automatico_digital": 9.491952183970823e-06, "vas_cancelamento": 0.00013948321913024518, "sem_correspondencia": 0.00010862964028395531}, "confidence": 0.9974370331105328, "input_tokens": 533, "latency_ms": 188.02609200002962} +{"id": "g0271-cancelamento_linha-longo_contexto-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 214, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0011694334955445849, "cadastro_atualizacao": 2.5836151154492858e-05, "atendimento_humano": 1.4720995184982038e-05, "troca_numero": 5.08743980465996e-06, "cancelamento_linha": 0.9987649240614397, "vas_cancelamento": 6.532402015052307e-06, "plano_troca": 4.489649869697994e-06, "internet_consumo": 9.99999033576839e-07, "fidelidade_resgate": 1.7581721507824922e-06, "desconto_retencao": 9.99999033576839e-07, "suporte_chip_esim": 9.99999033576839e-07, "sem_correspondencia": 4.217635735053115e-06}, "confidence": 0.9987649240614397, "input_tokens": 440, "latency_ms": 151.16791599996304} +{"id": "g0274-troca_numero-informal_abreviado-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_contratacao": 0.004703147293528218, "internet_problema_conexao": 0.0002653334138185008, "troca_numero": 0.8962612297389774, "desconto_retencao": 0.000182360810622464, "bonus_nao_recebido": 9.169677416535348e-05, "vas_consulta": 5.561690492803222e-05, "marketplace_pedido": 3.373335803717419e-05, "recarga_nao_creditada": 5.920388711805168e-05, "seguranca_fraude": 0.000182360810622464, "portabilidade": 0.00878663591834239, "cancelamento_linha": 0.00013341801915877342, "negociacao_divida": 0.0002066418704568575, "fidelidade_resgate": 0.0003006621474153743, "internet_consumo": 4.331448910995937e-05, "cadastro_atualizacao": 0.08336528048349211, "sem_correspondencia": 0.00532936408020693}, "confidence": 0.8962612297389774, "input_tokens": 503, "latency_ms": 166.1031810000395} +{"id": "g0274-troca_numero-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 0.05910846350712124, "plano_consulta": 0.0025970446376939855, "suporte_configuracao": 0.0007440657463593614, "cadastro_atualizacao": 0.8159671695084949, "portabilidade": 0.0669786639862514, "conta_pagamento_confirmacao": 0.0017849209360286612, "cancelamento_linha": 0.0006566357164814316, "sem_correspondencia": 0.05216303596156909}, "confidence": 0.8159671695084949, "input_tokens": 309, "latency_ms": 110.22386500002312} +{"id": "g0274-troca_numero-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.36979800442277433, "seguranca_fraude": 0.32634559348506287, "roaming_duvida": 0.002198899312287445, "suporte_chip_esim": 0.01265379186675649, "beneficios_consulta": 0.0006299952007829261, "internet_problema_conexao": 0.00043298894718787103, "plano_troca": 0.0008089298501965741, "portabilidade": 0.10594890213645064, "internet_consumo": 0.0008089298501965741, "cancelamento_linha": 0.0046550698806421195, "plano_nova_linha": 0.0010386864879698085, "sem_correspondencia": 0.1746802085596924}, "confidence": 0.36979800442277433, "input_tokens": 419, "latency_ms": 146.3620600000013} +{"id": "g0274-troca_numero-informal_abreviado-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.015544084892566886, "cadastro_atualizacao": 0.0064797386223696225, "vas_cancelamento": 0.0003655618380676187, "conta_segunda_via": 9.242850737865689e-05, "internet_consumo": 0.00022172446280891561, "troca_numero": 0.9616784791048534, "vas_contratacao": 0.00012633479073121044, "internet_pacote_adicional": 7.662592396685854e-05, "suporte_sem_sinal": 0.00014315607268559235, "negociacao_divida": 4.947341489537792e-05, "desconto_retencao": 3.619552355482007e-05, "marketplace_pedido": 0.0002512467320389958, "conta_pagamento_confirmacao": 0.00022172446280891561, "cancelamento_linha": 0.00022172446280891561, "conta_explicacao": 0.0007738944172621086, "sem_correspondencia": 0.013717606771202281}, "confidence": 0.9616784791048534, "input_tokens": 509, "latency_ms": 167.86739600001965} +{"id": "g0274-troca_numero-informal_abreviado-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.735361192803622, "cancelamento_linha": 0.0018227781572979478, "plano_troca": 0.00024668619819542874, "suporte_configuracao": 0.0001405575588299237, "portabilidade": 0.022205983892984456, "cadastro_atualizacao": 0.23873682564327503, "vas_cancelamento": 6.639468952618344e-05, "sem_correspondencia": 0.0014195810562690943}, "confidence": 0.735361192803622, "input_tokens": 306, "latency_ms": 109.28895099999636} +{"id": "g0274-troca_numero-informal_abreviado-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.6803648812418294, "plano_consulta": 0.0035702272324733574, "seguranca_fraude": 0.0002930620974645815, "cancelamento_linha": 0.00025862639327743804, "internet_consumo": 0.0001300455174366273, "cadastro_atualizacao": 0.17202318157292848, "vas_cancelamento": 6.142915277096116e-05, "conta_segunda_via": 7.887659348350833e-05, "suporte_configuracao": 0.00020141843760740184, "portabilidade": 0.13397178851543118, "plano_nova_linha": 0.0014882921348400551, "sem_correspondencia": 0.00755817111045712}, "confidence": 0.6803648812418294, "input_tokens": 408, "latency_ms": 145.6378149999864} +{"id": "g0274-troca_numero-informal_abreviado-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_contestacao": 0.001694834670371323, "bonus_nao_recebido": 0.0002945181041669601, "cadastro_atualizacao": 0.0019204992849352893, "troca_numero": 0.9948432593628602, "seguranca_perda_roubo": 0.00020241913540379442, "portabilidade": 0.0005502322575005255, "cancelamento_linha": 6.571587174938575e-05, "sem_correspondencia": 0.00042852131301255605}, "confidence": 0.9948432593628602, "input_tokens": 303, "latency_ms": 110.36468099996455} +{"id": "g0274-troca_numero-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"suporte_sem_sinal": 0.02808241870332693, "cadastro_atualizacao": 0.7242551240557417, "suporte_configuracao": 0.000960927525668184, "vas_cancelamento": 0.0005143474400923708, "portabilidade": 0.04085967811505429, "beneficios_consulta": 0.000960927525668184, "cancelamento_linha": 0.00040057418911471093, "suporte_chip_esim": 0.019300745297315677, "conta_explicacao": 0.0005143474400923708, "vas_consulta": 0.000960927525668184, "internet_pacote_adicional": 6.96093564869277e-05, "sem_correspondencia": 0.18312037282577023}, "confidence": 0.7242551240557417, "input_tokens": 411, "latency_ms": 146.30292800001143} +{"id": "g0274-troca_numero-informal_abreviado-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.04659393218690526, "troca_numero": 0.9358641453365878, "cadastro_atualizacao": 0.0071454109256977, "sem_correspondencia": 0.010396511550809248}, "confidence": 0.9358641453365878, "input_tokens": 201, "latency_ms": 77.03520899997329} +{"id": "g0274-troca_numero-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"seguranca_fraude": 0.015055283232245618, "vas_consulta": 0.0012358129034012882, "marketplace_pedido": 0.00045463016029572356, "cadastro_atualizacao": 0.9314373912228341, "internet_problema_conexao": 0.0002147520815909859, "roaming_duvida": 9.529565854031256e-05, "internet_pacote_adicional": 8.409812349158509e-05, "parceiros_ofertas": 0.0001475968032755287, "portabilidade": 0.02812697203664, "negociacao_divida": 0.0002757471310494255, "plano_nova_linha": 0.0005151634628566225, "cancelamento_linha": 0.0009624520568986697, "conta_explicacao": 0.0012358129034012882, "desconto_retencao": 0.00031246243498627194, "conta_vencimento": 0.0005151634628566225, "sem_correspondencia": 0.01933136632563615}, "confidence": 0.9314373912228341, "input_tokens": 498, "latency_ms": 167.20117300002357} +{"id": "g0274-troca_numero-informal_abreviado-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9609531342270812, "portabilidade": 0.03288200803894855, "cadastro_atualizacao": 0.003465738149342167, "sem_correspondencia": 0.002699119584628121}, "confidence": 0.9609531342270812, "input_tokens": 205, "latency_ms": 77.26551500002188} +{"id": "g0274-troca_numero-informal_abreviado-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.016621078097111365, "fidelidade_resgate": 0.0010625499736979828, "internet_problema_conexao": 0.0003908902905407446, "suporte_chip_esim": 0.016621078097111365, "bonus_nao_recebido": 0.0001846434990426652, "plano_nova_linha": 8.193505602414114e-05, "fidelidade_pontos": 4.96961235839139e-05, "marketplace_pedido": 8.193505602414114e-05, "vas_cancelamento": 0.0003908902905407446, "troca_numero": 0.907480115658694, "conta_pagamento_confirmacao": 9.883254306432179e-05, "negociacao_religacao": 0.000501913068190772, "cancelamento_linha": 0.0008275147515684896, "beneficios_consulta": 0.0003449594706525997, "portabilidade": 0.010081193463376159, "sem_correspondencia": 0.04518077456077648}, "confidence": 0.907480115658694, "input_tokens": 510, "latency_ms": 166.60208300004342} +{"id": "g0275-troca_numero-erros_digitacao-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.04544226873587357, "troca_numero": 0.9127323665678052, "cancelamento_linha": 0.0015549489279546443, "vas_contratacao": 0.0012109954427271187, "portabilidade": 0.006968797615348221, "conta_contestacao": 0.0006481991506041045, "parceiros_ofertas": 0.00021043945358320906, "sem_correspondencia": 0.031231984106104088}, "confidence": 0.9127323665678052, "input_tokens": 302, "latency_ms": 108.75461299997369} +{"id": "g0275-troca_numero-erros_digitacao-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.04100348482624831, "cadastro_atualizacao": 0.003813918196970677, "troca_numero": 0.9332350131144266, "sem_correspondencia": 0.02194758386235441}, "confidence": 0.9332350131144266, "input_tokens": 205, "latency_ms": 76.7783379999969} +{"id": "g0275-troca_numero-erros_digitacao-02-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.028080899062107437, "cancelamento_linha": 0.002611930482838123, "conta_debito_automatico_digital": 0.00035348635168923993, "seguranca_fraude": 0.0001892076095671487, "recarga_realizar": 0.00027529544750063404, "troca_numero": 0.9299116638481069, "beneficios_consulta": 0.00011476021625341309, "conta_pagamento_confirmacao": 8.396036779229344e-05, "negociacao_religacao": 0.00021440031008948662, "portabilidade": 0.006265695504839925, "negociacao_divida": 7.887346626270428e-05, "sem_correspondencia": 0.03181982733295274}, "confidence": 0.9299116638481069, "input_tokens": 404, "latency_ms": 146.0183400000119} +{"id": "g0275-troca_numero-erros_digitacao-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9969644648454744, "portabilidade": 0.0021808509119934285, "cadastro_atualizacao": 0.0006248242475230375, "sem_correspondencia": 0.000229859995009142}, "confidence": 0.9969644648454744, "input_tokens": 200, "latency_ms": 75.64003500004901} +{"id": "g0275-troca_numero-erros_digitacao-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_explicacao": 0.00033486055334630083, "parceiros_ofertas": 2.9259789062659385e-05, "portabilidade": 0.0002955134011258742, "conta_pagamento_confirmacao": 1.3821345693457658e-05, "troca_numero": 0.9982052410428681, "plano_consulta": 1.8891539691896986e-05, "seguranca_perda_roubo": 1.1458298032313676e-05, "cancelamento_linha": 6.133184973172554e-06, "marketplace_compra": 2.2787546634503257e-05, "cadastro_atualizacao": 0.00013959064657860187, "negociacao_religacao": 1.2197294764027321e-05, "sem_correspondencia": 0.0009102453572289903}, "confidence": 0.9982052410428681, "input_tokens": 402, "latency_ms": 145.79729100000804} +{"id": "g0275-troca_numero-erros_digitacao-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.26053296591824626, "troca_numero": 0.29522252730317294, "cadastro_atualizacao": 0.014698264150576647, "sem_correspondencia": 0.4295462426280041}, "confidence": 0.4295462426280041, "input_tokens": 201, "latency_ms": 75.4531250000241} +{"id": "g0275-troca_numero-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.010791115786034335, "negociacao_religacao": 0.001288814989235936, "conta_pagamento_confirmacao": 0.00032586346094551274, "conta_vencimento": 0.00028757349494991125, "portabilidade": 0.002407823393518091, "roaming_duvida": 0.001288814989235936, "marketplace_pedido": 0.00019764617994352378, "marketplace_compra": 0.00019764617994352378, "atendimento_humano": 0.0007817058056688028, "conta_debito_automatico_digital": 0.0016548712035870797, "parceiros_ofertas": 0.00015392699971108814, "cadastro_atualizacao": 0.0027284213536231407, "plano_nova_linha": 0.0016548712035870797, "cancelamento_linha": 0.0008857887244469611, "seguranca_fraude": 0.0039698296449826405, "sem_correspondencia": 0.9713852865905864}, "confidence": 0.9713852865905864, "input_tokens": 506, "latency_ms": 168.444323000017} +{"id": "g0275-troca_numero-erros_digitacao-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 0.0014963894787245083, "conta_vencimento": 0.00022947875889689674, "vas_contratacao": 0.00010839809026741358, "plano_troca": 7.450084528220939e-05, "suporte_configuracao": 0.0001787182371271573, "reclamacao_atendimento": 4.244930206973872e-05, "internet_problema_conexao": 4.810136097409086e-05, "troca_numero": 0.9953109415492207, "conta_contestacao": 3.5191707462248935e-05, "vas_consulta": 2.418688324115194e-05, "conta_segunda_via": 6.929658069687374e-06, "portabilidade": 0.00015771829070009556, "cancelamento_linha": 6.574676520148394e-05, "recarga_saldo": 2.740732932921927e-05, "cadastro_atualizacao": 0.0011653892978104583, "sem_correspondencia": 0.001028452445622966}, "confidence": 0.9953109415492207, "input_tokens": 508, "latency_ms": 167.67452599998478} +{"id": "g0275-troca_numero-erros_digitacao-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.11985296193614374, "troca_numero": 0.7815394858214032, "portabilidade": 0.005265971633157123, "sem_correspondencia": 0.09334158060929602}, "confidence": 0.7815394858214032, "input_tokens": 202, "latency_ms": 76.73086799997009} +{"id": "g0275-troca_numero-erros_digitacao-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.020685266358980495, "atendimento_humano": 0.004615506795392246, "cadastro_atualizacao": 0.0040731704507918085, "beneficios_consulta": 0.002180211034092163, "troca_numero": 0.8795599070433497, "portabilidade": 0.014216761797462863, "conta_vencimento": 0.0024705027606407603, "sem_correspondencia": 0.07219867375928993}, "confidence": 0.8795599070433497, "input_tokens": 284, "latency_ms": 106.41132199998538} +{"id": "g0275-troca_numero-erros_digitacao-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"internet_problema_conexao": 0.0010208498694495277, "negociacao_divida": 0.00020101725792528928, "suporte_configuracao": 0.00015655239788308188, "conta_vencimento": 7.395011651137112e-05, "seguranca_perda_roubo": 0.00012192313006305033, "cancelamento_linha": 7.395011651137112e-05, "reclamacao_atendimento": 3.9582645003022274e-05, "suporte_sem_sinal": 5.410306100214422e-05, "vas_contratacao": 4.2135506275029904e-05, "roaming_cobranca": 4.2135506275029904e-05, "portabilidade": 0.00013815700622401094, "fidelidade_resgate": 0.001156774450380204, "cadastro_atualizacao": 0.0066567773476929794, "bonus_nao_recebido": 0.00010759678463406066, "troca_numero": 0.9879533556135861, "sem_correspondencia": 0.002161139190583697}, "confidence": 0.9879533556135861, "input_tokens": 504, "latency_ms": 165.2382590000343} +{"id": "g0275-troca_numero-erros_digitacao-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.11039557206814768, "portabilidade": 0.02173817703106429, "troca_numero": 0.8157190750850847, "sem_correspondencia": 0.05214717581570316}, "confidence": 0.8157190750850847, "input_tokens": 202, "latency_ms": 77.32279599997582} +{"id": "g0278-troca_numero-longo_contexto-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 195, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.003993466632225186, "cadastro_atualizacao": 0.005810459664451908, "roaming_cobranca": 0.0004209082863502145, "troca_numero": 0.9771690666718695, "cancelamento_linha": 0.0011441473462336245, "portabilidade": 0.007460777891795176, "desconto_retencao": 0.0004769515735607543, "sem_correspondencia": 0.0035242219335136623}, "confidence": 0.9771690666718695, "input_tokens": 331, "latency_ms": 118.68781600003331} +{"id": "g0278-troca_numero-longo_contexto-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0073604470714998226, "cadastro_atualizacao": 0.025690484599780038, "cancelamento_linha": 0.00047053763880615786, "negociacao_religacao": 0.0002222662423777615, "atendimento_humano": 0.0007757854137647264, "troca_numero": 0.9640283224427388, "suporte_configuracao": 0.00032339547441909123, "sem_correspondencia": 0.0011287611166137061}, "confidence": 0.9640283224427388, "input_tokens": 316, "latency_ms": 112.20976599997812} +{"id": "g0278-troca_numero-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 176, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"parceiros_ofertas": 0.001889202733990357, "portabilidade": 0.5238235579808569, "reclamacao_atendimento": 0.0008923961828839252, "suporte_chip_esim": 0.46227266741894846, "cancelamento_linha": 0.001889202733990357, "cadastro_atualizacao": 0.001471312568612329, "negociacao_divida": 0.00028971862263443946, "sem_correspondencia": 0.007471941758083176}, "confidence": 0.5238235579808569, "input_tokens": 339, "latency_ms": 120.86296600000423} +{"id": "g0278-troca_numero-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"atendimento_humano": 0.014731035289825934, "negociacao_religacao": 0.0012091970114939665, "cadastro_atualizacao": 0.7097810288852124, "conta_contestacao": 0.0007334150611039802, "marketplace_pedido": 0.0009417235794391036, "cancelamento_linha": 0.008934824552588209, "internet_problema_conexao": 0.000571184223904142, "plano_troca": 0.011472541819168937, "portabilidade": 0.15837355464547476, "beneficios_consulta": 0.0007334150611039802, "roaming_duvida": 0.0001742013460503629, "conta_explicacao": 0.0009417235794391036, "bonus_nao_recebido": 0.0025598700934207235, "seguranca_perda_roubo": 0.00034644074414202783, "suporte_sem_sinal": 0.003724589008465046, "sem_correspondencia": 0.08477125509916718}, "confidence": 0.7097810288852124, "input_tokens": 530, "latency_ms": 189.6924320000153} +{"id": "g0278-troca_numero-longo_contexto-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9876376695295463, "cadastro_atualizacao": 0.004036249419384562, "portabilidade": 0.0031434342084882007, "sem_correspondencia": 0.005182646842580918}, "confidence": 0.9876376695295463, "input_tokens": 221, "latency_ms": 79.2073529999584} +{"id": "g0278-troca_numero-longo_contexto-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 135, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.037159250890505015, "cadastro_atualizacao": 0.0014408205168995425, "troca_numero": 0.9583497115343833, "sem_correspondencia": 0.003050217058212214}, "confidence": 0.9583497115343833, "input_tokens": 220, "latency_ms": 78.87217900002952} +{"id": "g0278-troca_numero-longo_contexto-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 138, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"fidelidade_pontos": 0.004965625817294574, "portabilidade": 0.022254390952757608, "cadastro_atualizacao": 0.007224942932370093, "plano_consulta": 0.0002472239520548752, "desconto_retencao": 0.00046187514900693813, "suporte_configuracao": 0.0001499489067366079, "troca_numero": 0.9462807825636617, "marketplace_compra": 9.094860932614292e-05, "cancelamento_linha": 0.00028014143883204907, "recarga_saldo": 0.0006720243764305974, "parceiros_ofertas": 4.035820074409094e-05, "sem_correspondencia": 0.01733173710078481}, "confidence": 0.9462807825636617, "input_tokens": 418, "latency_ms": 146.16571300001624} +{"id": "g0278-troca_numero-longo_contexto-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 132, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"parceiros_ofertas": 0.008737038869837219, "troca_numero": 0.030495262088406697, "portabilidade": 0.8912021932547327, "cancelamento_linha": 0.005299281949657289, "cadastro_atualizacao": 0.012712316544798664, "vas_cancelamento": 0.0005585402082285629, "marketplace_compra": 0.0007171798236075383, "sem_correspondencia": 0.050278187260731334}, "confidence": 0.8912021932547327, "input_tokens": 317, "latency_ms": 110.84550399999671} +{"id": "g0278-troca_numero-longo_contexto-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9398634468001671, "cancelamento_linha": 0.004931950729801912, "cadastro_atualizacao": 0.0055886323400768404, "internet_problema_conexao": 0.00021669479184922234, "conta_vencimento": 0.00010235937182274889, "parceiros_ofertas": 5.8322612014848714e-05, "vas_consulta": 5.8322612014848714e-05, "desconto_retencao": 0.00013143203505660062, "portabilidade": 0.019506243530030692, "roaming_pacote": 0.00040483916886892654, "seguranca_fraude": 0.0007563391406495929, "sem_correspondencia": 0.028381416867646492}, "confidence": 0.9398634468001671, "input_tokens": 409, "latency_ms": 145.55963200001543} +{"id": "g0278-troca_numero-longo_contexto-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 0.002780927170984244, "atendimento_humano": 0.0007031285018740932, "cadastro_atualizacao": 0.002780927170984244, "bonus_nao_recebido": 0.0001078282480926258, "plano_nova_linha": 0.0002586665203411549, "cancelamento_linha": 7.888883154650095e-05, "reclamacao_atendimento": 8.939275743116701e-05, "troca_numero": 0.9900786523998151, "fidelidade_pontos": 5.771630210875897e-05, "fidelidade_resgate": 2.726325066407343e-05, "recarga_nao_creditada": 1.7602477616893262e-05, "conta_pagamento_confirmacao": 8.397672405175468e-05, "portabilidade": 0.0004832526809504223, "negociacao_divida": 5.771630210875897e-05, "plano_troca": 0.0002282724030034044, "sem_correspondencia": 0.002165788258427076}, "confidence": 0.9900786523998151, "input_tokens": 522, "latency_ms": 188.58465599998908} +{"id": "g0278-troca_numero-longo_contexto-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.08171052422126367, "troca_numero": 0.878470923344017, "cadastro_atualizacao": 0.009758930446375208, "sem_correspondencia": 0.03005962198834408}, "confidence": 0.878470923344017, "input_tokens": 224, "latency_ms": 79.77605000002086} +{"id": "g0278-troca_numero-longo_contexto-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 136, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.11831516021040929, "cadastro_atualizacao": 0.07176177217642547, "troca_numero": 0.7715117589249575, "sem_correspondencia": 0.03841130868820782}, "confidence": 0.7715117589249575, "input_tokens": 220, "latency_ms": 79.05177800000729} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 60, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.997704230246064, "cadastro_atualizacao": 0.0002606587678078574, "internet_consumo": 6.590485749550193e-05, "portabilidade": 2.0099845910485988e-05, "atendimento_humano": 0.0001580975343983819, "parceiros_ofertas": 5.132675462570625e-05, "suporte_chip_esim": 3.997331669501389e-05, "sem_correspondencia": 0.001699708677003164}, "confidence": 0.997704230246064, "input_tokens": 315, "latency_ms": 111.05748099998891} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.006504387503716227, "roaming_pacote": 0.0018635382204521766, "conta_contestacao": 0.0021116654517362903, "vas_consulta": 0.000533912639291851, "conta_vencimento": 0.0011302930662505657, "beneficios_consulta": 0.0004158115815722141, "internet_consumo": 0.000533912639291851, "reclamacao_atendimento": 0.8519066454542631, "conta_segunda_via": 0.000997480129978969, "atendimento_humano": 0.0030724551028221683, "plano_troca": 0.00028578284201170054, "sem_correspondencia": 0.13064411536861276}, "confidence": 0.8519066454542631, "input_tokens": 413, "latency_ms": 146.47578000000294} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9995573843572513, "negociacao_religacao": 0.0001794807292700963, "atendimento_humano": 0.00012335518097692224, "sem_correspondencia": 0.00013977973250177783}, "confidence": 0.9995573843572513, "input_tokens": 204, "latency_ms": 77.22701700004109} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.13527001455263393, "internet_consumo": 0.0031812458241874974, "plano_consulta": 0.0006264244444771071, "fidelidade_pontos": 0.0002611325591007146, "negociacao_religacao": 0.00048785984789384085, "internet_problema_conexao": 0.0002611325591007146, "conta_explicacao": 0.0002304486745703694, "internet_pacote_adicional": 0.00017947360821317102, "desconto_retencao": 0.0017027981843246727, "negociacao_divida": 0.0031812458241874974, "recarga_nao_creditada": 0.00043053480466170646, "conta_segunda_via": 0.0011703149360310812, "marketplace_pedido": 0.00408480049498849, "atendimento_humano": 0.04976305736087583, "conta_contestacao": 0.020744328596832163, "sem_correspondencia": 0.7784251877279212}, "confidence": 0.7784251877279212, "input_tokens": 518, "latency_ms": 187.51516200001106} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.0030715718410141875, "fidelidade_pontos": 0.000604828356724134, "plano_troca": 0.00036684694221679703, "negociacao_divida": 0.00017328622547853063, "vas_cancelamento": 0.0004710407978405466, "parceiros_ofertas": 0.00010510340865860533, "conta_contestacao": 0.0002521299703428559, "roaming_cobranca": 0.00010510340865860533, "reclamacao_atendimento": 0.965059184843193, "conta_debito_automatico_digital": 0.000604828356724134, "vas_consulta": 4.381361920852185e-05, "sem_correspondencia": 0.02914226222994004}, "confidence": 0.965059184843193, "input_tokens": 416, "latency_ms": 146.69508000002907} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_segunda_via": 0.0013099153577038312, "seguranca_perda_roubo": 0.0003752970334629794, "bonus_nao_recebido": 0.0003752970334629794, "vas_contratacao": 0.00013806406294366094, "suporte_sem_sinal": 0.00015644707934873035, "internet_consumo": 7.390036755835975e-05, "fidelidade_pontos": 0.00013806406294366094, "reclamacao_atendimento": 0.9872887231912925, "atendimento_humano": 0.0002922816235453436, "seguranca_fraude": 0.00013806406294366094, "conta_contestacao": 3.4908061869836306e-05, "sem_correspondencia": 0.009679038062924417}, "confidence": 0.9872887231912925, "input_tokens": 428, "latency_ms": 150.28957600009107} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_contratacao": 0.0018820901071121363, "reclamacao_atendimento": 0.9749468126655001, "recarga_nao_creditada": 0.0006110251970646958, "conta_contestacao": 0.0004199510670137064, "suporte_chip_esim": 0.0004758669019503445, "recarga_saldo": 0.00013633815007577148, "atendimento_humano": 0.0012935403523367237, "sem_correspondencia": 0.020234375558946437}, "confidence": 0.9749468126655001, "input_tokens": 310, "latency_ms": 109.78764900005444} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.005168284831916356, "plano_troca": 0.0021544616533064526, "beneficios_consulta": 0.0008981132361172261, "portabilidade": 0.000374389297507828, "conta_explicacao": 0.0005447332135988292, "recarga_realizar": 0.00015606867870513112, "seguranca_perda_roubo": 0.00013773012554774863, "desconto_retencao": 0.0008981132361172261, "reclamacao_atendimento": 0.7670414790466354, "conta_pagamento_confirmacao": 0.0024413248896360037, "atendimento_humano": 0.00042423865331577107, "sem_correspondencia": 0.21976106313759605}, "confidence": 0.7670414790466354, "input_tokens": 409, "latency_ms": 147.3645859999806} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"internet_pacote_adicional": 0.0011604724814219946, "reclamacao_atendimento": 0.9911116914289211, "plano_troca": 0.0002934133931452683, "fidelidade_resgate": 0.00013859867304807447, "vas_contratacao": 0.00042691396796036037, "atendimento_humano": 0.0007975802948132926, "fidelidade_pontos": 0.00017796421891292185, "sem_correspondencia": 0.005893365541777065}, "confidence": 0.9911116914289211, "input_tokens": 314, "latency_ms": 110.78410100003566} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_divida": 0.0013106845239333085, "reclamacao_atendimento": 0.9878684470186043, "plano_troca": 0.0004821738902166434, "fidelidade_resgate": 0.00015653894315460735, "parceiros_ofertas": 0.0002580890852719194, "seguranca_perda_roubo": 6.946373494779209e-05, "marketplace_pedido": 8.378925833178812e-05, "atendimento_humano": 0.0003313929452588343, "plano_consulta": 0.00015653894315460735, "roaming_cobranca": 0.00015653894315460735, "seguranca_fraude": 7.871272380033462e-05, "conta_segunda_via": 0.0010207621335988322, "suporte_chip_esim": 0.0002924532477293077, "fidelidade_pontos": 0.00017738186128035918, "vas_consulta": 0.0016829522419896407, "sem_correspondencia": 0.005874080505573158}, "confidence": 0.9878684470186043, "input_tokens": 530, "latency_ms": 188.78334500004712} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.0016999670949846915, "seguranca_fraude": 0.00010867526050415124, "roaming_cobranca": 3.528169146348411e-05, "negociacao_divida": 1.4707597161141975e-05, "conta_debito_automatico_digital": 0.00020303211610977418, "internet_consumo": 2.4248728280463594e-05, "reclamacao_atendimento": 0.9978559178363141, "sem_correspondencia": 5.816967518212539e-05}, "confidence": 0.9978559178363141, "input_tokens": 313, "latency_ms": 110.56732700001248} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.0007063236035519036, "internet_problema_conexao": 0.00015760209877715232, "reclamacao_atendimento": 0.9945776905628468, "conta_vencimento": 5.116591022885685e-05, "vas_cancelamento": 0.00010831823280449258, "atendimento_humano": 0.0002598419325608737, "plano_nova_linha": 7.444596010411234e-05, "sem_correspondencia": 0.004064611699125795}, "confidence": 0.9945776905628468, "input_tokens": 300, "latency_ms": 109.38410300002488} +{"id": "g0285-reclamacao_atendimento-longo_contexto-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 273, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.007583635206154101, "recarga_nao_creditada": 0.0006225026854613098, "plano_consulta": 0.0003775669644857342, "recarga_realizar": 0.0003775669644857342, "reclamacao_atendimento": 0.1726027417196433, "parceiros_ofertas": 0.0002940494476033831, "conta_contestacao": 0.7735518210753093, "atendimento_humano": 0.00020209703277221296, "roaming_duvida": 0.00010817474646110389, "fidelidade_pontos": 0.0005493566917701986, "bonus_nao_recebido": 8.968001466803734e-05, "sem_correspondencia": 0.04364080745118566}, "confidence": 0.7735518210753093, "input_tokens": 454, "latency_ms": 158.939786000019} +{"id": "g0285-reclamacao_atendimento-longo_contexto-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 217, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"fidelidade_resgate": 0.0069279426248926605, "recarga_nao_creditada": 0.001984888794403924, "bonus_nao_recebido": 0.0025486476613133277, "troca_numero": 0.0008274247516724594, "vas_contratacao": 0.0012038959099260258, "atendimento_humano": 0.0009375950773868502, "negociacao_divida": 0.0009375950773868502, "reclamacao_atendimento": 0.9073814187884521, "roaming_cobranca": 0.0010624344115439807, "portabilidade": 0.0012038959099260258, "suporte_chip_esim": 0.0005018584804944588, "sem_correspondencia": 0.07448240251260144}, "confidence": 0.9073814187884521, "input_tokens": 446, "latency_ms": 151.33118400001422} +{"id": "g0285-reclamacao_atendimento-longo_contexto-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 205, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 0.0024027725684312696, "seguranca_fraude": 0.0005361310279943232, "suporte_chip_esim": 0.0002869702599175962, "atendimento_humano": 0.00013555515241646791, "internet_consumo": 0.00025325036551117493, "suporte_sem_sinal": 0.004488970137600756, "troca_numero": 0.00010557045885130883, "beneficios_consulta": 5.308416041131991e-05, "vas_consulta": 9.316560294071453e-05, "internet_pacote_adicional": 5.308416041131991e-05, "plano_troca": 9.316560294071453e-05, "conta_vencimento": 0.0003684771075676809, "conta_explicacao": 0.0008839306297365665, "desconto_retencao": 0.0007800660428421707, "reclamacao_atendimento": 0.9693476383196673, "sem_correspondencia": 0.020118168402759273}, "confidence": 0.9693476383196673, "input_tokens": 545, "latency_ms": 190.64983600003416} +{"id": "g0285-reclamacao_atendimento-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.025247318179122985, "roaming_duvida": 0.0038718016422827645, "internet_consumo": 0.0014243562244896561, "suporte_configuracao": 0.0007624029474402489, "atendimento_humano": 0.010524648047615128, "marketplace_compra": 0.004387326041534312, "roaming_cobranca": 0.006383521723563283, "sem_correspondencia": 0.9473986251939516}, "confidence": 0.9473986251939516, "input_tokens": 347, "latency_ms": 121.24622299995735} +{"id": "g0285-reclamacao_atendimento-longo_contexto-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 0.0027967020892457166, "reclamacao_atendimento": 0.9956949123209653, "atendimento_humano": 0.0008012685639578132, "sem_correspondencia": 0.000707117025831177}, "confidence": 0.9956949123209653, "input_tokens": 243, "latency_ms": 81.22786100000212} +{"id": "g0285-reclamacao_atendimento-longo_contexto-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 184, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.006669538109720111, "fidelidade_resgate": 0.0007029641449503021, "reclamacao_atendimento": 0.9898472206185889, "sem_correspondencia": 0.0027802771267407067}, "confidence": 0.9898472206185889, "input_tokens": 246, "latency_ms": 81.82390199999645} +{"id": "g0285-reclamacao_atendimento-longo_contexto-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["cancelamento_linha", "conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.004430247630963289, "reclamacao_atendimento": 0.9566671077346134, "recarga_saldo": 0.0012692871975494757, "vas_cancelamento": 0.0012692871975494757, "cancelamento_linha": 0.032735348277342355, "portabilidade": 0.0007698616012944831, "roaming_duvida": 0.00017177934238896467, "sem_correspondencia": 0.0026870810182984955}, "confidence": 0.9566671077346134, "input_tokens": 333, "latency_ms": 118.73609099995974} +{"id": "g0285-reclamacao_atendimento-longo_contexto-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 203, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_cancelamento": 0.025002134842175852, "atendimento_humano": 0.002052300204114537, "plano_consulta": 0.000855526008073801, "vas_contratacao": 0.0005879938530759622, "conta_contestacao": 0.0009694379726072647, "cadastro_atualizacao": 0.00027774862941039893, "fidelidade_pontos": 0.00040412187121410283, "negociacao_religacao": 0.0005879938530759622, "seguranca_fraude": 0.03637789154249247, "reclamacao_atendimento": 0.6448135562352114, "desconto_retencao": 0.0010985171390041624, "conta_debito_automatico_digital": 0.0038342015597743087, "bonus_nao_recebido": 0.0071632315640286735, "vas_consulta": 0.0015983330060620055, "fidelidade_resgate": 0.0055787303513873355, "sem_correspondencia": 0.26879828136829165}, "confidence": 0.6448135562352114, "input_tokens": 560, "latency_ms": 192.85602299999027} +{"id": "g0285-reclamacao_atendimento-longo_contexto-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_chip_esim": 0.008065428336906608, "reclamacao_atendimento": 0.8226960564642606, "recarga_nao_creditada": 0.0012368734951964592, "conta_contestacao": 0.11133980381923503, "conta_pagamento_confirmacao": 0.008065428336906608, "atendimento_humano": 0.0010915370283998578, "cancelamento_linha": 0.0010915370283998578, "sem_correspondencia": 0.04641333549069522}, "confidence": 0.8226960564642606, "input_tokens": 339, "latency_ms": 120.52516599999308} +{"id": "g0285-reclamacao_atendimento-longo_contexto-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.985138971777958, "marketplace_compra": 0.0011534791457019828, "fidelidade_pontos": 0.00029164520096849363, "atendimento_humano": 0.00012157580750527074, "vas_contratacao": 0.00037447985069855017, "negociacao_divida": 0.00029164520096849363, "internet_problema_conexao": 0.0002271335108932801, "sem_correspondencia": 0.012401069505306107}, "confidence": 0.985138971777958, "input_tokens": 343, "latency_ms": 119.43891599992185} +{"id": "g0285-reclamacao_atendimento-longo_contexto-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 165, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9998318733754192, "recarga_saldo": 0.00010889045939120347, "atendimento_humano": 4.539229682553768e-05, "sem_correspondencia": 1.3843868364006709e-05}, "confidence": 0.9998318733754192, "input_tokens": 235, "latency_ms": 80.13623499994083} +{"id": "g0285-reclamacao_atendimento-longo_contexto-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"bonus_nao_recebido": 0.0031655644009953372, "plano_consulta": 0.00033364803316555117, "suporte_chip_esim": 0.00017858892285474434, "reclamacao_atendimento": 0.9945907693256131, "desconto_retencao": 0.000550092609207306, "negociacao_religacao": 0.00020236776166772432, "atendimento_humano": 0.00017858892285474434, "sem_correspondencia": 0.0008003800236415555}, "confidence": 0.9945907693256131, "input_tokens": 348, "latency_ms": 119.86099499995362} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.0033020258914155283, "internet_pacote_adicional": 0.0005738060605267477, "conta_explicacao": 0.00034803096843839554, "marketplace_compra": 0.00010614344835153316, "roaming_duvida": 0.00039437075350531734, "reclamacao_atendimento": 0.4324800450083473, "conta_pagamento_confirmacao": 0.00014508089241389678, "seguranca_perda_roubo": 6.437925575282924e-05, "internet_consumo": 0.00011298911262064106, "cadastro_atualizacao": 0.00015443780606945123, "atendimento_humano": 0.5553153700009763, "vas_consulta": 0.00023919795329494848, "parceiros_ofertas": 0.00017500096104263317, "portabilidade": 0.00011298911262064106, "bonus_nao_recebido": 0.00030713625165040116, "sem_correspondencia": 0.006168996522973591}, "confidence": 0.5553153700009763, "input_tokens": 522, "latency_ms": 186.43825699996341} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.027605674135400524, "fidelidade_resgate": 0.00290961664737873, "conta_explicacao": 0.0850314625976014, "conta_segunda_via": 0.0006492232285001535, "plano_troca": 0.0009446142236384341, "suporte_configuracao": 0.00018600556919835324, "conta_contestacao": 0.8067560549052424, "plano_consulta": 0.00013608458149663133, "conta_vencimento": 0.00013608458149663133, "conta_pagamento_confirmacao": 0.0005056155587440652, "atendimento_humano": 9.956160668159846e-05, "sem_correspondencia": 0.07504000236462112}, "confidence": 0.8067560549052424, "input_tokens": 436, "latency_ms": 150.51594800002022} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_configuracao": 0.007432072900946869, "conta_contestacao": 0.0014634619251651423, "reclamacao_atendimento": 0.7580920456493649, "marketplace_pedido": 0.00037002112163439066, "recarga_nao_creditada": 0.00028817273928182305, "conta_debito_automatico_digital": 0.00012012827011330897, "vas_cancelamento": 0.00025431154982552697, "parceiros_ofertas": 0.0003265424937332276, "atendimento_humano": 0.003510662655940185, "fidelidade_resgate": 0.00037002112163439066, "roaming_duvida": 7.756064058098972e-05, "conta_vencimento": 0.0006100616938469393, "plano_nova_linha": 0.0011397452933137983, "fidelidade_pontos": 0.0003265424937332276, "internet_problema_conexao": 0.008421641910787824, "sem_correspondencia": 0.21719700754009727}, "confidence": 0.7580920456493649, "input_tokens": 520, "latency_ms": 185.56191000004674} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-03-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "suporte_configuracao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.00191533185698333, "conta_pagamento_confirmacao": 0.00029372565342471386, "desconto_retencao": 0.00020187449250467859, "roaming_pacote": 0.0002592119793569463, "conta_segunda_via": 0.0003771512045305473, "conta_debito_automatico_digital": 7.426547548938969e-05, "reclamacao_atendimento": 0.0003771512045305473, "conta_explicacao": 9.535875811077684e-05, "vas_contratacao": 0.0002592119793569463, "suporte_sem_sinal": 0.9921664654131956, "marketplace_compra": 3.2955104980309045e-05, "seguranca_fraude": 0.0001224430691180158, "atendimento_humano": 6.976595779078668e-05, "roaming_duvida": 5.433378255919125e-05, "vas_cancelamento": 0.0001224430691180158, "sem_correspondencia": 0.0035783109989502575}, "confidence": 0.9921664654131956, "input_tokens": 530, "latency_ms": 188.691259000052} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"bonus_nao_recebido": 0.00950430597277959, "roaming_duvida": 0.0014575325273396696, "recarga_saldo": 0.0005361962516469177, "conta_vencimento": 0.0003685219350848327, "desconto_retencao": 0.017756381211844398, "plano_nova_linha": 0.6663032892908015, "internet_consumo": 0.0001740774360854704, "vas_consulta": 0.0002379356443438775, "beneficios_consulta": 0.0018715088107532562, "cancelamento_linha": 0.0002099774691479418, "fidelidade_pontos": 7.72463940087386e-05, "negociacao_divida": 0.0005361962516469177, "suporte_sem_sinal": 0.0006075899530939355, "fidelidade_resgate": 0.0006884896154473385, "plano_troca": 0.1684678543476593, "sem_correspondencia": 0.13120289688831646}, "confidence": 0.6663032892908015, "input_tokens": 517, "latency_ms": 187.07724700004746} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 0.01036109613609796, "conta_explicacao": 0.0015889255544284191, "seguranca_fraude": 0.0005158486016939201, "conta_vencimento": 0.00045523479319747916, "beneficios_consulta": 0.0007505552867074579, "conta_segunda_via": 0.00016747152132328574, "reclamacao_atendimento": 0.9326761513004593, "plano_consulta": 0.00010157661231129087, "recarga_realizar": 6.981251661745728e-05, "roaming_duvida": 0.0006623627157378245, "internet_pacote_adicional": 3.29770978127631e-05, "sem_correspondencia": 0.05261798786361287}, "confidence": 0.9326761513004593, "input_tokens": 430, "latency_ms": 148.74711499999194} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.001319338483530129, "marketplace_pedido": 0.0009067671948265974, "recarga_nao_creditada": 0.0010275018441095044, "internet_problema_conexao": 6.568599527986848e-05, "beneficios_consulta": 0.00013905725309870166, "marketplace_compra": 2.1325120438498215e-05, "desconto_retencao": 1.8819352734218123e-05, "reclamacao_atendimento": 3.515917966719405e-05, "fidelidade_resgate": 0.00012271759514152634, "bonus_nao_recebido": 0.994390972822005, "fidelidade_pontos": 3.302899265716805e-05, "sem_correspondencia": 0.0019196261665117352}, "confidence": 0.994390972822005, "input_tokens": 424, "latency_ms": 147.80281499997727} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_religacao": 0.0033345704727531047, "portabilidade": 0.0007440432436116257, "conta_debito_automatico_digital": 0.0003514611420750666, "roaming_duvida": 0.00031016336926009073, "conta_vencimento": 0.0002737182126672322, "roaming_pacote": 9.459448310969312e-05, "recarga_realizar": 5.0632778159309835e-05, "conta_pagamento_confirmacao": 0.00014651080152392748, "beneficios_consulta": 0.0004512850394024869, "atendimento_humano": 0.0005113729442911298, "suporte_sem_sinal": 0.00031016336926009073, "reclamacao_atendimento": 0.9245839728836402, "plano_troca": 0.0008431114505133375, "vas_cancelamento": 0.0002737182126672322, "fidelidade_pontos": 0.0007440432436116257, "sem_correspondencia": 0.06697663835345384}, "confidence": 0.9245839728836402, "input_tokens": 520, "latency_ms": 187.5719920000165} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.00246233608654052, "fidelidade_resgate": 0.0003776114689124923, "troca_numero": 0.00013891549616345514, "roaming_cobranca": 0.00012259249508525142, "recarga_saldo": 0.00246233608654052, "reclamacao_atendimento": 0.00025952831413206647, "recarga_realizar": 0.9933772765666649, "sem_correspondencia": 0.0007994034859608826}, "confidence": 0.9933772765666649, "input_tokens": 300, "latency_ms": 110.92771400001311} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.0415539338700709, "vas_cancelamento": 0.00927193591922618, "desconto_retencao": 0.0034109546045423505, "sem_correspondencia": 0.9457631756061606}, "confidence": 0.9457631756061606, "input_tokens": 212, "latency_ms": 76.85486099990158} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.03678695221520228, "vas_cancelamento": 0.002351711175431235, "marketplace_pedido": 0.0003606465893371048, "atendimento_humano": 0.0005946057030455387, "negociacao_divida": 0.0008651461930142785, "vas_consulta": 0.0005946057030455387, "internet_consumo": 0.00017035738616297258, "bonus_nao_recebido": 0.00012463612622332912, "portabilidade": 0.00031826949801769353, "roaming_pacote": 0.0002808718461877686, "plano_nova_linha": 9.118573787635396e-05, "roaming_cobranca": 0.0009803390702907836, "conta_explicacao": 0.0009803390702907836, "seguranca_perda_roubo": 0.001110869700980972, "plano_consulta": 0.005641461837288313, "sem_correspondencia": 0.948748002147605}, "confidence": 0.948748002147605, "input_tokens": 512, "latency_ms": 166.79281300002913} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.0013245638536838861, "portabilidade": 9.595108373721252e-05, "desconto_retencao": 3.999836255703609e-05, "vas_cancelamento": 3.115075608099366e-05, "troca_numero": 0.00010872682210690787, "cadastro_atualizacao": 1.8893888636352417e-05, "cancelamento_linha": 0.9983293563190485, "sem_correspondencia": 5.1358914149125624e-05}, "confidence": 0.9983293563190485, "input_tokens": 300, "latency_ms": 110.37774699991587} +{"id": "g0289-atendimento_humano-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.017397099594116422, "internet_pacote_adicional": 0.003023162601069749, "internet_problema_conexao": 0.0012602416676984684, "conta_segunda_via": 0.0005253468868797952, "conta_pagamento_confirmacao": 0.0006745587553314367, "vas_consulta": 0.00040914056688610924, "conta_vencimento": 0.0003610652829986969, "marketplace_pedido": 0.00028119792513928355, "suporte_sem_sinal": 0.01195684003309499, "plano_nova_linha": 0.006400035276687475, "suporte_configuracao": 0.00019326431916649595, "negociacao_religacao": 0.00161818233249378, "fidelidade_pontos": 0.00161818233249378, "plano_troca": 0.0020777872437570673, "reclamacao_atendimento": 0.0023544414010653056, "sem_correspondencia": 0.9498494537811212}, "confidence": 0.9498494537811212, "input_tokens": 528, "latency_ms": 188.0254129999912} +{"id": "g0289-atendimento_humano-erros_digitacao-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.012592267580621432, "vas_contratacao": 0.005249238095990055, "recarga_realizar": 0.0009121808040504981, "internet_pacote_adicional": 0.00048825520024367076, "conta_contestacao": 0.0010336362670270757, "troca_numero": 0.0009121808040504981, "plano_troca": 0.0007104071244972317, "atendimento_humano": 0.8827861111192951, "roaming_cobranca": 0.0006269320869428359, "recarga_saldo": 0.0015039318943624016, "negociacao_religacao": 0.00013988745696174435, "sem_correspondencia": 0.09304497156595751}, "confidence": 0.8827861111192951, "input_tokens": 406, "latency_ms": 146.82489500000884} +{"id": "g0289-atendimento_humano-erros_digitacao-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.015303017193626726, "bonus_nao_recebido": 0.0023467936943559965, "cadastro_atualizacao": 0.0004078115947328802, "vas_consulta": 0.0002473502355917949, "seguranca_fraude": 0.0005236404528569788, "atendimento_humano": 0.23937946467730523, "conta_debito_automatico_digital": 0.0008633371528243487, "cancelamento_linha": 0.00035989246918985104, "negociacao_divida": 0.0011085468473972927, "internet_pacote_adicional": 0.0012561481452803493, "reclamacao_atendimento": 0.0008633371528243487, "sem_correspondencia": 0.7373406603840142}, "confidence": 0.7373406603840142, "input_tokens": 428, "latency_ms": 147.91305500000362} +{"id": "g0289-atendimento_humano-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.00015842096601804872, "atendimento_humano": 0.9997453063220754, "reclamacao_atendimento": 7.483276559984711e-05, "sem_correspondencia": 2.1439946306670417e-05}, "confidence": 0.9997453063220754, "input_tokens": 212, "latency_ms": 77.90554999996857} +{"id": "g0289-atendimento_humano-erros_digitacao-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"suporte_configuracao": 0.0007072005946590559, "fidelidade_resgate": 0.00012289303614440396, "conta_explicacao": 0.00010845272374665322, "seguranca_perda_roubo": 3.98975274054396e-05, "reclamacao_atendimento": 0.0016964860344064493, "internet_consumo": 3.107222558596919e-05, "bonus_nao_recebido": 2.135560751341116e-05, "suporte_chip_esim": 1.562409622246194e-05, "beneficios_consulta": 1.4677480086035423e-05, "recarga_realizar": 1.3788216522006336e-05, "cadastro_atualizacao": 1.0087674702800144e-05, "marketplace_pedido": 7.453839428675384e-05, "troca_numero": 0.00012289303614440396, "plano_troca": 4.247069684761389e-05, "atendimento_humano": 0.9958125859926604, "sem_correspondencia": 0.001165976663066165}, "confidence": 0.9958125859926604, "input_tokens": 529, "latency_ms": 188.89943500005302} +{"id": "g0289-atendimento_humano-erros_digitacao-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"beneficios_consulta": 0.007209803918630438, "marketplace_pedido": 0.006362629626433639, "negociacao_religacao": 0.0005918167447393596, "plano_consulta": 0.0005222764441301831, "negociacao_divida": 0.0009757408554082903, "suporte_sem_sinal": 0.002065643407109016, "suporte_chip_esim": 0.0006706162288004501, "atendimento_humano": 0.9442979630586633, "roaming_duvida": 0.00023175876720148012, "troca_numero": 0.00031677667621064824, "reclamacao_atendimento": 0.00014056879796490036, "sem_correspondencia": 0.03661440547470836}, "confidence": 0.9442979630586633, "input_tokens": 422, "latency_ms": 148.54766400003427} +{"id": "g0289-atendimento_humano-erros_digitacao-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"fidelidade_pontos": 0.003029450950515946, "recarga_nao_creditada": 0.0007659651538387568, "vas_cancelamento": 0.00019366631989711173, "beneficios_consulta": 0.0001709099274441585, "reclamacao_atendimento": 0.000867952229175481, "internet_consumo": 0.0001709099274441585, "seguranca_fraude": 4.5999782933165e-05, "conta_vencimento": 4.896651404377846e-05, "troca_numero": 0.00013310478532818764, "negociacao_divida": 6.287424859880878e-05, "conta_contestacao": 5.548632964078259e-05, "atendimento_humano": 0.951825194445729, "conta_explicacao": 0.0004099916024395011, "plano_nova_linha": 0.00011746456077131309, "cancelamento_linha": 0.00028178283275099973, "sem_correspondencia": 0.041820280389448856}, "confidence": 0.951825194445729, "input_tokens": 507, "latency_ms": 167.62282899992442} +{"id": "g0289-atendimento_humano-erros_digitacao-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_pedido": 0.00020330704780270335, "bonus_nao_recebido": 0.00012331195782800156, "fidelidade_resgate": 2.2810418584334197e-05, "fidelidade_pontos": 1.4727513146178777e-05, "conta_pagamento_confirmacao": 4.003353136364947e-05, "conta_explicacao": 7.883069725155861e-06, "conta_segunda_via": 5.089692351775209e-06, "beneficios_consulta": 5.089692351775209e-06, "marketplace_compra": 2.0130123747333017e-05, "reclamacao_atendimento": 0.0001583356880326809, "conta_vencimento": 1.0774878793261521e-05, "atendimento_humano": 0.9992071435539329, "plano_consulta": 2.1428405186366815e-05, "internet_pacote_adicional": 1.0774878793261521e-05, "plano_troca": 2.584759053264508e-05, "sem_correspondencia": 0.00012331195782800156}, "confidence": 0.9992071435539329, "input_tokens": 539, "latency_ms": 189.40092900004402} +{"id": "g0289-atendimento_humano-erros_digitacao-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.0015002680135576066, "reclamacao_atendimento": 0.00042983398246016304, "atendimento_humano": 0.9978907165419274, "sem_correspondencia": 0.00017918146205480015}, "confidence": 0.9978907165419274, "input_tokens": 218, "latency_ms": 78.69868899990706} +{"id": "g0289-atendimento_humano-erros_digitacao-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.0031179826900771725, "desconto_retencao": 0.0016689358687881914, "conta_segunda_via": 0.000255939604824325, "atendimento_humano": 0.9796410401547119, "reclamacao_atendimento": 0.0031179826900771725, "vas_cancelamento": 0.0008933169972341494, "internet_problema_conexao": 0.00042197307048844973, "sem_correspondencia": 0.010882828923798786}, "confidence": 0.9796410401547119, "input_tokens": 316, "latency_ms": 110.7430409999779} +{"id": "g0289-atendimento_humano-erros_digitacao-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"internet_problema_conexao": 0.004462024017807329, "plano_consulta": 0.0009956121336794897, "roaming_pacote": 0.00022215109483362443, "fidelidade_pontos": 0.00019604765309645027, "conta_debito_automatico_digital": 0.0007753835093449787, "conta_contestacao": 0.00019604765309645027, "atendimento_humano": 0.963528896652208, "troca_numero": 5.979115604066069e-05, "reclamacao_atendimento": 0.00015268206575082662, "suporte_chip_esim": 0.0002852476521113826, "conta_explicacao": 3.0064881340632167e-05, "sem_correspondencia": 0.029096051530690222}, "confidence": 0.963528896652208, "input_tokens": 416, "latency_ms": 145.81102299996473} +{"id": "g0289-atendimento_humano-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_realizar": 0.0033192390565337385, "reclamacao_atendimento": 0.8121910183901083, "parceiros_ofertas": 0.0005767972601086027, "conta_debito_automatico_digital": 0.00044921015784602067, "suporte_configuracao": 0.0009509779116226079, "beneficios_consulta": 0.00044921015784602067, "seguranca_perda_roubo": 0.0008392350614333185, "sem_correspondencia": 0.1812243120045012}, "confidence": 0.8121910183901083, "input_tokens": 323, "latency_ms": 116.25829599995541} +{"id": "g0291-atendimento_humano-emocional-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"fidelidade_resgate": 0.0008036641607934063, "marketplace_pedido": 8.470557935578646e-05, "conta_explicacao": 4.0012082518223316e-05, "recarga_nao_creditada": 2.011933859054173e-05, "atendimento_humano": 0.9986717963377176, "reclamacao_atendimento": 0.0002956515223621945, "recarga_saldo": 2.5833742117202107e-05, "sem_correspondencia": 5.8217236545009954e-05}, "confidence": 0.9986717963377176, "input_tokens": 334, "latency_ms": 117.93447200000173} +{"id": "g0291-atendimento_humano-emocional-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_explicacao": 0.0026576041377591344, "atendimento_humano": 0.9461726113429543, "recarga_nao_creditada": 0.0004075567944329967, "conta_vencimento": 0.0001698949484610377, "fidelidade_resgate": 0.00024719569139781164, "suporte_sem_sinal": 0.00024719569139781164, "reclamacao_atendimento": 0.0020697441835806196, "suporte_configuracao": 0.0001698949484610377, "fidelidade_pontos": 9.680322364164462e-05, "roaming_pacote": 0.00046182235114862474, "conta_contestacao": 0.00019251619803249302, "sem_correspondencia": 0.04710716048873202}, "confidence": 0.9461726113429543, "input_tokens": 415, "latency_ms": 146.99452999991536} +{"id": "g0291-atendimento_humano-emocional-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.8012718474760797, "marketplace_pedido": 0.004204688762376788, "seguranca_perda_roubo": 0.0002687967596186264, "internet_pacote_adicional": 0.00016303347594010358, "bonus_nao_recebido": 0.00018474113105963603, "reclamacao_atendimento": 0.1787879156497659, "recarga_realizar": 0.0004431709350784986, "sem_correspondencia": 0.014675805810080766}, "confidence": 0.8012718474760797, "input_tokens": 320, "latency_ms": 112.51264800000627} +{"id": "g0291-atendimento_humano-emocional-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9608722026820868, "reclamacao_atendimento": 0.005042194562836195, "fidelidade_resgate": 0.00025103608542399747, "seguranca_perda_roubo": 0.00010464740958203416, "plano_troca": 0.00010464740958203416, "recarga_nao_creditada": 6.347186237100932e-05, "portabilidade": 4.098051440947615e-05, "conta_pagamento_confirmacao": 2.0606296726577773e-05, "marketplace_compra": 9.235101481964665e-05, "negociacao_religacao": 0.0004689971517629933, "suporte_chip_esim": 5.962629663242528e-05, "sem_correspondencia": 0.03287923871376679}, "confidence": 0.9608722026820868, "input_tokens": 428, "latency_ms": 149.3449069999997} +{"id": "g0291-atendimento_humano-emocional-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.004500637644080003, "suporte_sem_sinal": 0.0007820935514533031, "plano_consulta": 0.00019774421743095185, "recarga_realizar": 0.00011993793065275367, "suporte_chip_esim": 0.0006090950703069285, "recarga_nao_creditada": 7.74377481887611e-05, "atendimento_humano": 0.9718671181789792, "negociacao_divida": 4.144943971681012e-05, "seguranca_perda_roubo": 2.8487755529256308e-05, "conta_segunda_via": 3.436279245749875e-05, "fidelidade_pontos": 1.2641364886354894e-05, "internet_problema_conexao": 0.00011993793065275367, "reclamacao_atendimento": 0.017800367184400926, "roaming_pacote": 0.00010584485230346111, "negociacao_religacao": 0.00019774421743095185, "sem_correspondencia": 0.00350510012153015}, "confidence": 0.9718671181789792, "input_tokens": 521, "latency_ms": 186.69755700000223} +{"id": "g0291-atendimento_humano-emocional-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"seguranca_perda_roubo": 0.005719852134053097, "reclamacao_atendimento": 0.01210892706281245, "atendimento_humano": 0.961931223019856, "cancelamento_linha": 0.00028477466925217403, "bonus_nao_recebido": 0.00028477466925217403, "desconto_retencao": 0.00013451802882261208, "fidelidade_pontos": 6.763991269841455e-05, "conta_explicacao": 7.200231226915005e-05, "conta_debito_automatico_digital": 9.245279901387626e-05, "fidelidade_resgate": 3.620503629585316e-05, "conta_pagamento_confirmacao": 3.001502931404053e-05, "roaming_pacote": 0.00022178273541249345, "recarga_saldo": 0.00028477466925217403, "portabilidade": 0.0001187117437777405, "recarga_nao_creditada": 0.0009939612612878508, "sem_correspondencia": 0.017618384916630106}, "confidence": 0.961931223019856, "input_tokens": 510, "latency_ms": 166.63661199993385} +{"id": "g0291-atendimento_humano-emocional-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"suporte_configuracao": 0.002004598181934344, "beneficios_consulta": 0.0003483469311083238, "reclamacao_atendimento": 0.07522199182332574, "fidelidade_pontos": 9.980306673406095e-05, "suporte_chip_esim": 0.0001452126052506261, "conta_contestacao": 5.3420732070649584e-05, "cadastro_atualizacao": 3.671549641732251e-05, "conta_debito_automatico_digital": 2.6861631003447582e-05, "troca_numero": 4.714363058614981e-05, "internet_problema_conexao": 5.0184133532226996e-05, "vas_cancelamento": 2.8594057360666128e-05, "internet_pacote_adicional": 0.00023941511105048837, "plano_nova_linha": 0.0004472863133682615, "internet_consumo": 5.0184133532226996e-05, "atendimento_humano": 0.9163914610997519, "sem_correspondencia": 0.00480878105297366}, "confidence": 0.9163914610997519, "input_tokens": 517, "latency_ms": 188.0209890000515} +{"id": "g0291-atendimento_humano-emocional-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.0016935813173820972, "fidelidade_resgate": 0.0002292013072721418, "internet_consumo": 0.00010826703139987569, "troca_numero": 3.1019023837877204e-05, "conta_explicacao": 9.554531986241941e-05, "seguranca_fraude": 6.566727398009499e-05, "suporte_chip_esim": 4.513241337394867e-05, "fidelidade_pontos": 1.767410702274151e-05, "desconto_retencao": 9.554531986241941e-05, "parceiros_ofertas": 7.441076992766011e-05, "atendimento_humano": 0.9941075594183574, "conta_vencimento": 0.00012268261914890664, "reclamacao_atendimento": 0.0016935813173820972, "recarga_saldo": 5.114172439786247e-05, "conta_segunda_via": 7.441076992766011e-05, "sem_correspondencia": 0.0014945802668648392}, "confidence": 0.9941075594183574, "input_tokens": 519, "latency_ms": 186.31554299997788} +{"id": "g0291-atendimento_humano-emocional-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_compra": 0.00794767597775417, "conta_explicacao": 0.0013810989959207145, "atendimento_humano": 0.8106849892936819, "reclamacao_atendimento": 0.15963333930471305, "fidelidade_pontos": 0.0007392490214826647, "recarga_realizar": 0.00030816484014062464, "troca_numero": 0.00023999901881659278, "sem_correspondencia": 0.019065483547490276}, "confidence": 0.8106849892936819, "input_tokens": 320, "latency_ms": 110.79801199991834} +{"id": "g0291-atendimento_humano-emocional-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 82, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.0008037914500072661, "reclamacao_atendimento": 0.0003350701272503458, "atendimento_humano": 0.9988299720460065, "sem_correspondencia": 3.116637673594293e-05}, "confidence": 0.9988299720460065, "input_tokens": 217, "latency_ms": 78.94649000002119} +{"id": "g0291-atendimento_humano-emocional-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 0.003420192869262668, "seguranca_fraude": 0.002663648884837001, "recarga_saldo": 0.0001702813762132612, "atendimento_humano": 0.9483246903701925, "roaming_duvida": 9.114505268208979e-05, "conta_explicacao": 5.884766895538387e-05, "bonus_nao_recebido": 5.5282268932810656e-05, "suporte_sem_sinal": 0.0001702813762132612, "conta_segunda_via": 0.00019295407804214722, "recarga_nao_creditada": 0.00024775794045966704, "reclamacao_atendimento": 0.022302459057104713, "sem_correspondencia": 0.022302459057104713}, "confidence": 0.9483246903701925, "input_tokens": 425, "latency_ms": 148.83978500006378} +{"id": "g0291-atendimento_humano-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.004388455265909773, "marketplace_compra": 0.0006729914118040449, "suporte_sem_sinal": 0.0004625397820513202, "negociacao_divida": 0.00015016468149435443, "internet_pacote_adicional": 0.00028054455915092497, "reclamacao_atendimento": 0.04163650429262844, "seguranca_perda_roubo": 0.00015016468149435443, "cancelamento_linha": 0.00010320657564413091, "seguranca_fraude": 0.0005939128363831036, "conta_contestacao": 0.0026617326675516346, "conta_vencimento": 0.001257313484489511, "sem_correspondencia": 0.9476424697613984}, "confidence": 0.9476424697613984, "input_tokens": 425, "latency_ms": 149.5821649999698} +{"id": "g0293-atendimento_humano-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.015570781922704497, "conta_segunda_via": 0.0027057961773152644, "parceiros_ofertas": 0.0006841324118024196, "fidelidade_resgate": 0.0006037447343733642, "atendimento_humano": 0.5156334807205954, "recarga_realizar": 0.0012781276126982268, "plano_nova_linha": 0.0002851888189114857, "cadastro_atualizacao": 0.00025167824934114514, "reclamacao_atendimento": 0.0030660687526389238, "recarga_saldo": 0.004461103711718772, "marketplace_pedido": 0.0004149472830613165, "sem_correspondencia": 0.4550449496048392}, "confidence": 0.5156334807205954, "input_tokens": 415, "latency_ms": 145.8800580001025} +{"id": "g0293-atendimento_humano-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.014801932464764647, "portabilidade": 0.0029146733178961517, "atendimento_humano": 0.915763134266887, "bonus_nao_recebido": 0.0005064942763206073, "seguranca_perda_roubo": 0.000446979630029762, "negociacao_divida": 0.040235824045047754, "internet_consumo": 0.00014511303974808456, "suporte_sem_sinal": 0.00011301414898968016, "troca_numero": 0.0002111382269826128, "suporte_chip_esim": 0.00018632883132935907, "reclamacao_atendimento": 0.0002711068498800604, "sem_correspondencia": 0.02440426090212425}, "confidence": 0.915763134266887, "input_tokens": 422, "latency_ms": 149.11193299997194} +{"id": "g0293-atendimento_humano-indireto_multiplo-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 106, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"bonus_nao_recebido": 0.03407206766086248, "internet_problema_conexao": 0.008614767815604442, "marketplace_compra": 0.0011658820423424824, "negociacao_divida": 0.0016963483620658461, "vas_cancelamento": 0.0010288872911462428, "marketplace_pedido": 0.000624051687468875, "reclamacao_atendimento": 0.000624051687468875, "atendimento_humano": 0.7754766855807746, "plano_consulta": 0.0024681723030074544, "conta_contestacao": 0.0010288872911462428, "recarga_realizar": 0.0001679612331005335, "sem_correspondencia": 0.1730322370450118}, "confidence": 0.7754766855807746, "input_tokens": 429, "latency_ms": 148.24245700003758} +{"id": "g0293-atendimento_humano-indireto_multiplo-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.005215338250625604, "atendimento_humano": 0.9938675491712806, "reclamacao_atendimento": 0.0006228833277871768, "sem_correspondencia": 0.00029422925030668024}, "confidence": 0.9938675491712806, "input_tokens": 212, "latency_ms": 77.76643099998637} +{"id": "g0293-atendimento_humano-indireto_multiplo-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.21160514909556097, "reclamacao_atendimento": 0.0324507006237659, "atendimento_humano": 0.01736960837231902, "sem_correspondencia": 0.7385745419083541}, "confidence": 0.7385745419083541, "input_tokens": 221, "latency_ms": 79.73406600001454} +{"id": "g0293-atendimento_humano-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 0.031267880396210555, "conta_pagamento_confirmacao": 0.004795084761472059, "cadastro_atualizacao": 0.0004460123598101597, "conta_explicacao": 0.0009442081731275664, "plano_consulta": 0.0012123872929400946, "parceiros_ofertas": 0.0007353500646141692, "atendimento_humano": 0.4891119428367456, "reclamacao_atendimento": 0.04014875315468673, "vas_consulta": 0.001069928030752556, "recarga_realizar": 0.0032956103474537125, "troca_numero": 0.000393604526046912, "internet_problema_conexao": 0.04014875315468673, "seguranca_fraude": 0.002566623919295176, "conta_debito_automatico_digital": 0.0009442081731275664, "roaming_cobranca": 0.001998888718196881, "sem_correspondencia": 0.3809207640908337}, "confidence": 0.4891119428367456, "input_tokens": 510, "latency_ms": 167.90927499994268} +{"id": "g0293-atendimento_humano-indireto_multiplo-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_configuracao": 0.018175463606136116, "internet_consumo": 0.682029240117661, "cancelamento_linha": 0.0007985741380374597, "roaming_pacote": 0.0006219301640441459, "suporte_sem_sinal": 0.000548851443392888, "reclamacao_atendimento": 0.0006219301640441459, "seguranca_perda_roubo": 0.00029377900763518695, "conta_explicacao": 0.04940603244437851, "conta_segunda_via": 0.0007985741380374597, "bonus_nao_recebido": 0.000548851443392888, "parceiros_ofertas": 0.00012246531046195198, "fidelidade_resgate": 0.0009049030491763218, "atendimento_humano": 0.016039790335454163, "vas_contratacao": 0.005207357508315806, "conta_debito_automatico_digital": 0.002459781515093177, "sem_correspondencia": 0.22142247561473904}, "confidence": 0.682029240117661, "input_tokens": 520, "latency_ms": 186.43143999997847} +{"id": "g0293-atendimento_humano-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.0739108462452119, "reclamacao_atendimento": 0.0739108462452119, "atendimento_humano": 0.7946164825763351, "sem_correspondencia": 0.05756182493324122}, "confidence": 0.7946164825763351, "input_tokens": 216, "latency_ms": 77.788185999907} +{"id": "g0293-atendimento_humano-indireto_multiplo-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["troca_numero"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.0508133571610133, "plano_troca": 0.007792480702706704, "roaming_pacote": 0.0009306791004853948, "conta_segunda_via": 0.0009306791004853948, "conta_contestacao": 0.0008213214234785783, "desconto_retencao": 0.002529848086976058, "internet_pacote_adicional": 0.0011950156198033315, "atendimento_humano": 0.7014567585723318, "marketplace_compra": 0.0005644854087981667, "parceiros_ofertas": 0.0002666440266265925, "internet_problema_conexao": 7.176626617699465e-05, "reclamacao_atendimento": 0.00043962167840439436, "suporte_configuracao": 0.0008213214234785783, "fidelidade_resgate": 0.0003879647695009192, "marketplace_pedido": 0.003248389244036119, "sem_correspondencia": 0.22772966741569778}, "confidence": 0.7014567585723318, "input_tokens": 519, "latency_ms": 187.30058899996038} +{"id": "g0293-atendimento_humano-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02507197061508162, "internet_consumo": 0.002332056540266582, "seguranca_perda_roubo": 0.0004592091600147896, "roaming_duvida": 0.0006681453853355547, "seguranca_fraude": 0.0012482599151301447, "reclamacao_atendimento": 0.0026425662610674522, "negociacao_divida": 0.0009721457993800019, "troca_numero": 0.0008579156568134772, "recarga_saldo": 0.007183239847958616, "parceiros_ofertas": 0.0038449112224128623, "portabilidade": 0.00021691504790328315, "plano_consulta": 0.002058032673437406, "bonus_nao_recebido": 0.00493696373448605, "plano_nova_linha": 0.002332056540266582, "suporte_sem_sinal": 0.004356855203856416, "sem_correspondencia": 0.9408187563965891}, "confidence": 0.9408187563965891, "input_tokens": 522, "latency_ms": 188.06731799998033} +{"id": "g0293-atendimento_humano-indireto_multiplo-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9810169336265432, "vas_cancelamento": 0.006610040103980993, "reclamacao_atendimento": 0.002755474667901455, "sem_correspondencia": 0.009617551601574348}, "confidence": 0.9810169336265432, "input_tokens": 221, "latency_ms": 78.54053099993052} +{"id": "g0293-atendimento_humano-indireto_multiplo-11-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"troca_numero": 0.007876526178400256, "atendimento_humano": 0.9104026428900573, "conta_debito_automatico_digital": 0.0006465446405150879, "reclamacao_atendimento": 0.008925273454594611, "fidelidade_resgate": 0.012986196249554896, "roaming_pacote": 0.0005705736426372357, "suporte_sem_sinal": 0.00039214914734528365, "sem_correspondencia": 0.05820009379689534}, "confidence": 0.9104026428900573, "input_tokens": 309, "latency_ms": 109.87595700009933} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0035799105161292465, "cadastro_atualizacao": 0.0007987860067809669, "conta_vencimento": 0.0001572902907249089, "vas_cancelamento": 0.00010810393047314498, "plano_consulta": 0.0007049261768121209, "internet_problema_conexao": 0.00090514312791528, "troca_numero": 9.54013837997709e-05, "vas_consulta": 8.419142570558201e-05, "roaming_pacote": 0.00048448820366207986, "negociacao_religacao": 0.00033298354807764454, "recarga_nao_creditada": 0.00013880819437136262, "sem_correspondencia": 0.9926099671955478}, "confidence": 0.9926099671955478, "input_tokens": 380, "latency_ms": 126.098046999914} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0006255622734608749, "suporte_sem_sinal": 0.00012318051521172506, "desconto_retencao": 9.593308170603055e-05, "roaming_cobranca": 3.315358590381549e-05, "fidelidade_resgate": 0.00020309033556537175, "negociacao_divida": 7.471275915510966e-05, "roaming_duvida": 2.9257936869689468e-05, "suporte_chip_esim": 4.257004695483951e-05, "negociacao_religacao": 0.0001395818102601409, "cancelamento_linha": 0.00026077315274957975, "recarga_nao_creditada": 0.00023013149957872364, "sem_correspondencia": 0.9981420530025841}, "confidence": 0.9981420530025841, "input_tokens": 408, "latency_ms": 145.51222900001903} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.004576493796814769, "vas_cancelamento": 0.0009011650600923986, "cancelamento_linha": 0.00029256546025613274, "parceiros_ofertas": 0.00015659900619201345, "reclamacao_atendimento": 0.00029256546025613274, "recarga_realizar": 0.0007952753742490025, "troca_numero": 0.00013819813791227776, "desconto_retencao": 0.0001774499216182824, "conta_vencimento": 0.0009011650600923986, "plano_nova_linha": 0.0031453751210041804, "vas_contratacao": 0.0003756614870138217, "sem_correspondencia": 0.9882474861144986}, "confidence": 0.9882474861144986, "input_tokens": 386, "latency_ms": 143.30032700001993} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.005862994432478766, "recarga_realizar": 0.0007934700121341972, "recarga_nao_creditada": 0.00017704709088047998, "conta_contestacao": 0.00013788441301823198, "conta_segunda_via": 0.00022733296464116074, "plano_consulta": 0.0004247138921819309, "recarga_saldo": 0.000330767511812592, "conta_explicacao": 0.0006179550667937899, "seguranca_perda_roubo": 0.00029190130465022606, "atendimento_humano": 0.00017704709088047998, "roaming_pacote": 0.00015624350931363695, "conta_pagamento_confirmacao": 0.0007934700121341972, "negociacao_religacao": 0.0007934700121341972, "suporte_sem_sinal": 0.0013082108866683396, "conta_debito_automatico_digital": 0.0019034356086124991, "sem_correspondencia": 0.9860040561916653}, "confidence": 0.9860040561916653, "input_tokens": 502, "latency_ms": 166.60030000002735} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0016941097911776632, "beneficios_consulta": 0.0009067916268937642, "suporte_chip_esim": 0.0001785578583127876, "internet_problema_conexao": 8.978452965453069e-05, "recarga_saldo": 0.0011643434965712205, "suporte_configuracao": 0.0013193740319780982, "reclamacao_atendimento": 0.00022927282842294782, "sem_correspondencia": 0.994417765836989}, "confidence": 0.994417765836989, "input_tokens": 314, "latency_ms": 110.65815800009204} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.003167878545638019, "seguranca_perda_roubo": 0.0010284595861329634, "atendimento_humano": 0.0004858099093350786, "sem_correspondencia": 0.9953178519588939}, "confidence": 0.9953178519588939, "input_tokens": 197, "latency_ms": 76.77094399991802} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.003589406835033143, "recarga_realizar": 0.0009075441733485742, "fidelidade_pontos": 0.00026001575902688247, "sem_correspondencia": 0.9952430332325914}, "confidence": 0.9952430332325914, "input_tokens": 202, "latency_ms": 77.1164069999486} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.008496091791571212, "plano_consulta": 0.003541697983608372, "marketplace_pedido": 0.0008954814866380265, "marketplace_compra": 0.0006154548251221168, "recarga_realizar": 0.0016729796673668896, "vas_contratacao": 0.0021481484145008897, "vas_cancelamento": 0.0006154548251221168, "sem_correspondencia": 0.9820146910060704}, "confidence": 0.9820146910060704, "input_tokens": 316, "latency_ms": 110.99681200005307} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0024622523599151587, "conta_explicacao": 0.0014934315482383297, "suporte_configuracao": 0.00037759862901863605, "internet_consumo": 0.0001783649627092664, "fidelidade_pontos": 0.0009058120221886537, "plano_troca": 0.0009058120221886537, "conta_vencimento": 0.00033322962052913604, "sem_correspondencia": 0.9933434988352122}, "confidence": 0.9933434988352122, "input_tokens": 310, "latency_ms": 110.61576300005527} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0045712158370297545, "seguranca_perda_roubo": 0.0031417476358300504, "fidelidade_resgate": 0.0007010186531287099, "conta_segunda_via": 0.00033113776458555786, "roaming_cobranca": 0.0013096752647922937, "plano_troca": 0.0016816563276005531, "suporte_chip_esim": 0.001155784364570859, "sem_correspondencia": 0.9871077641524623}, "confidence": 0.9871077641524623, "input_tokens": 314, "latency_ms": 112.32317600001807} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0027974030212904928, "bonus_nao_recebido": 0.0007072942492060647, "recarga_realizar": 0.0005508413151435847, "sem_correspondencia": 0.9959444614143599}, "confidence": 0.9959444614143599, "input_tokens": 207, "latency_ms": 76.7345630000591} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0027974473597821613, "plano_nova_linha": 0.0009081981876583796, "internet_problema_conexao": 0.0003341074417486814, "sem_correspondencia": 0.9959602470108109}, "confidence": 0.9959602470108109, "input_tokens": 205, "latency_ms": 77.19393599995783} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0008021327618911934, "marketplace_pedido": 0.00042935072799176317, "conta_pagamento_confirmacao": 3.9935838656380375e-05, "roaming_duvida": 3.751624850821509e-05, "beneficios_consulta": 7.460996912644812e-05, "cancelamento_linha": 7.460996912644812e-05, "conta_debito_automatico_digital": 3.751624850821509e-05, "vas_cancelamento": 2.4222310566431675e-05, "roaming_cobranca": 2.2754754957630797e-05, "parceiros_ofertas": 3.3107973105093765e-05, "cadastro_atualizacao": 1.0748585157802573e-05, "vas_contratacao": 0.0001789800116210843, "reclamacao_atendimento": 9.580109669664705e-05, "conta_segunda_via": 0.0011670962819356724, "recarga_nao_creditada": 0.00020281092329831426, "sem_correspondencia": 0.9967688062988527}, "confidence": 0.9967688062988527, "input_tokens": 516, "latency_ms": 186.8800720000081} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0008030091744495379, "plano_troca": 0.00010867547406572675, "troca_numero": 8.463654430304413e-05, "desconto_retencao": 5.816978949339937e-05, "seguranca_fraude": 0.0001581218817451954, "recarga_realizar": 0.00013954207087098263, "atendimento_humano": 3.528176079677653e-05, "vas_cancelamento": 3.9979472668341124e-05, "parceiros_ofertas": 0.00026069890979643395, "roaming_duvida": 0.00037931467555413635, "conta_pagamento_confirmacao": 7.469148819290034e-05, "sem_correspondencia": 0.9978578787580635}, "confidence": 0.9978578787580635, "input_tokens": 404, "latency_ms": 146.41380500006562} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0007079186123886876, "atendimento_humano": 0.00017898985581901277, "beneficios_consulta": 5.458882179887582e-05, "recarga_saldo": 4.525572279842904e-05, "fidelidade_pontos": 7.46140727986787e-05, "bonus_nao_recebido": 4.251381716390987e-05, "plano_consulta": 3.110377308329645e-05, "portabilidade": 4.525572279842904e-05, "conta_debito_automatico_digital": 4.525572279842904e-05, "parceiros_ofertas": 6.185723897613679e-05, "roaming_pacote": 4.525572279842904e-05, "suporte_configuracao": 0.0008021768805254556, "conta_pagamento_confirmacao": 0.00022982752420088666, "desconto_retencao": 0.0005513275696791323, "negociacao_divida": 0.0002604287035204133, "sem_correspondencia": 0.9968236302388518}, "confidence": 0.9968236302388518, "input_tokens": 512, "latency_ms": 165.57830299996112} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0019156851121233268, "recarga_realizar": 0.00048436104943843234, "conta_vencimento": 0.0001387717640763466, "internet_problema_conexao": 0.00010807555853085896, "fidelidade_pontos": 0.0007985763649077798, "negociacao_divida": 7.906976772831397e-05, "roaming_cobranca": 6.157959702408502e-05, "portabilidade": 0.00010807555853085896, "vas_contratacao": 0.0001224656519635761, "cadastro_atualizacao": 6.555113981453321e-05, "roaming_duvida": 2.4114916683121557e-05, "cancelamento_linha": 0.00033289615634297866, "atendimento_humano": 0.00042744712586204064, "suporte_configuracao": 0.0014919370654398788, "suporte_sem_sinal": 0.0014919370654398788, "sem_correspondencia": 0.992349456106094}, "confidence": 0.992349456106094, "input_tokens": 502, "latency_ms": 166.1150910000515} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.0015000602654113712, "desconto_retencao": 0.0001791566500770433, "fidelidade_resgate": 3.52780360906422e-05, "bonus_nao_recebido": 2.924651915136144e-05, "negociacao_religacao": 4.529789499121203e-05, "recarga_realizar": 3.113275757925931e-05, "suporte_sem_sinal": 1.3815077431202669e-05, "seguranca_perda_roubo": 1.773891055517342e-05, "recarga_nao_creditada": 2.1397210503423302e-05, "vas_consulta": 1.773891055517342e-05, "vas_contratacao": 5.758981079986125e-06, "fidelidade_pontos": 6.590804831249033e-05, "suporte_chip_esim": 6.590804831249033e-05, "conta_segunda_via": 0.0001231324448220577, "plano_troca": 9.589564444891507e-05, "sem_correspondencia": 0.9977525346006783}, "confidence": 0.9977525346006783, "input_tokens": 521, "latency_ms": 188.20689500000753} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.004595999404812828, "bonus_nao_recebido": 0.0024600612068925434, "suporte_sem_sinal": 0.0004844147733540621, "sem_correspondencia": 0.9924595246149406}, "confidence": 0.9924595246149406, "input_tokens": 212, "latency_ms": 78.07573100001264} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.001321569300480495, "bonus_nao_recebido": 0.00048617817573009837, "negociacao_divida": 0.00017885495559733988, "recarga_saldo": 0.00010848101421132832, "reclamacao_atendimento": 0.00017885495559733988, "internet_pacote_adicional": 0.00026023242485604916, "conta_debito_automatico_digital": 6.579706111589252e-05, "parceiros_ofertas": 0.00010848101421132832, "suporte_chip_esim": 0.0003341450477614499, "negociacao_religacao": 0.0003341450477614499, "recarga_realizar": 0.0005509120477434127, "sem_correspondencia": 0.9960723489549338}, "confidence": 0.9960723489549338, "input_tokens": 414, "latency_ms": 145.53410900009567} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.005847315868867216, "vas_contratacao": 0.0024375239027941797, "conta_segunda_via": 0.0006163025583468886, "conta_vencimento": 0.00025691312920551575, "marketplace_pedido": 0.0013047125262587971, "suporte_configuracao": 0.004018797506376756, "plano_troca": 0.002151107294191778, "sem_correspondencia": 0.9833673272139589}, "confidence": 0.9833673272139589, "input_tokens": 322, "latency_ms": 118.24827899999946} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.019982637417777286, "vas_contratacao": 0.005052401967823612, "conta_pagamento_confirmacao": 0.001640274764940117, "fidelidade_pontos": 0.000877975813845498, "negociacao_divida": 0.003064436698677462, "roaming_cobranca": 0.004458729087216651, "plano_consulta": 0.002106154488534621, "sem_correspondencia": 0.9628173897611848}, "confidence": 0.9628173897611848, "input_tokens": 320, "latency_ms": 110.50829199996315} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.005173239511687865, "conta_debito_automatico_digital": 0.00402892298271844, "negociacao_religacao": 0.0005452554330046986, "roaming_cobranca": 0.0004246453581979972, "internet_consumo": 0.0014821579354052407, "conta_pagamento_confirmacao": 0.0014821579354052407, "plano_consulta": 0.0010186712584789842, "sem_correspondencia": 0.9858449495851016}, "confidence": 0.9858449495851016, "input_tokens": 308, "latency_ms": 111.26608799997939} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0021810856079971176, "vas_contratacao": 0.0004866659810098323, "cancelamento_linha": 0.0002604935282069186, "sem_correspondencia": 0.9970717548827862}, "confidence": 0.9970717548827862, "input_tokens": 204, "latency_ms": 77.83879900000557} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0019186777317096225, "vas_consulta": 0.0011637368703897764, "marketplace_compra": 0.0002596647942607033, "beneficios_consulta": 0.00022915337664533691, "suporte_chip_esim": 0.0014942677199171208, "troca_numero": 0.0005497103737636357, "vas_cancelamento": 0.0004851177021650288, "sem_correspondencia": 0.9938996714311489}, "confidence": 0.9938996714311489, "input_tokens": 315, "latency_ms": 112.57279900007688} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.0005516891033141829, "roaming_cobranca": 0.00010863402552549543, "cadastro_atualizacao": 2.923845131794006e-05, "seguranca_perda_roubo": 2.4239527513072408e-05, "conta_vencimento": 4.254169564433502e-05, "vas_consulta": 2.923845131794006e-05, "troca_numero": 1.565021522012355e-05, "roaming_pacote": 1.6659567382693465e-05, "vas_contratacao": 2.7466983104508775e-05, "recarga_realizar": 1.6659567382693465e-05, "plano_nova_linha": 8.376956555352974e-06, "suporte_chip_esim": 0.0002605994799173021, "fidelidade_resgate": 0.0001580615744750104, "atendimento_humano": 0.0002029550790275957, "recarga_saldo": 0.00103069093702613, "sem_correspondencia": 0.9974772983852757}, "confidence": 0.9974772983852757, "input_tokens": 501, "latency_ms": 166.00852700003088} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.004066539111450062, "internet_problema_conexao": 0.000333801857367409, "beneficios_consulta": 0.0005503462224408576, "sem_correspondencia": 0.9950493128087416}, "confidence": 0.9950493128087416, "input_tokens": 219, "latency_ms": 80.38229299995692} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.006631673416527598, "plano_consulta": 0.0010170000569179832, "conta_contestacao": 0.0001376359907546465, "internet_pacote_adicional": 0.0001376359907546465, "recarga_saldo": 0.00037413341261031274, "internet_problema_conexao": 0.0006168417154502502, "suporte_sem_sinal": 9.459574082144191e-05, "suporte_chip_esim": 0.0001559620100099477, "portabilidade": 0.00017672811037996512, "parceiros_ofertas": 0.00017672811037996512, "roaming_pacote": 4.4683863995807e-05, "desconto_retencao": 0.0006989732356495384, "atendimento_humano": 0.0008974994001584776, "internet_consumo": 0.0031325807106693687, "conta_debito_automatico_digital": 0.0014797263514818879, "sem_correspondencia": 0.9842276018834383}, "confidence": 0.9842276018834383, "input_tokens": 508, "latency_ms": 168.7061590000667} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.004066054998770468, "recarga_nao_creditada": 0.00080065370128028, "conta_explicacao": 0.00020243695821128022, "sem_correspondencia": 0.994930854341738}, "confidence": 0.994930854341738, "input_tokens": 222, "latency_ms": 77.99554600001102} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.002769317001597775, "suporte_configuracao": 0.002769317001597775, "fidelidade_pontos": 0.0003747863007832019, "atendimento_humano": 0.0003307477495723142, "marketplace_pedido": 0.00313804727641218, "internet_problema_conexao": 0.002769317001597775, "troca_numero": 0.0019033218847717124, "sem_correspondencia": 0.9859451457836673}, "confidence": 0.9859451457836673, "input_tokens": 308, "latency_ms": 109.4833090000975} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0024638185280319524, "bonus_nao_recebido": 0.00022917082189266084, "vas_consulta": 0.00012266630150113673, "marketplace_compra": 6.168048994767578e-05, "seguranca_fraude": 0.00022917082189266084, "internet_consumo": 8.43072338906722e-05, "suporte_chip_esim": 6.989315176861274e-05, "portabilidade": 3.101489809041057e-05, "fidelidade_resgate": 0.00010825263112626127, "reclamacao_atendimento": 4.803681387147781e-05, "roaming_pacote": 4.23923394516119e-05, "desconto_retencao": 0.00012266630150113673, "cancelamento_linha": 0.0006229508807638443, "conta_debito_automatico_digital": 0.00029426116007339603, "plano_troca": 0.0014943814772194295, "sem_correspondencia": 0.9939753361489772}, "confidence": 0.9939753361489772, "input_tokens": 533, "latency_ms": 189.47288699996534} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0045563763050061835, "internet_problema_conexao": 0.0021522797681866133, "vas_cancelamento": 0.0006987429371872409, "cancelamento_linha": 0.0003300627924912684, "vas_contratacao": 0.004020987976177801, "vas_consulta": 0.0024388524898876886, "suporte_configuracao": 0.0018993802289201773, "sem_correspondencia": 0.9839033175021431}, "confidence": 0.9839033175021431, "input_tokens": 317, "latency_ms": 111.42258600000332} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.004603350482255657, "internet_problema_conexao": 0.0007999423663860738, "fidelidade_resgate": 0.0005497918120678284, "sem_correspondencia": 0.9940469153392905}, "confidence": 0.9940469153392905, "input_tokens": 217, "latency_ms": 78.47222700002021} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.019198541390321403, "vas_cancelamento": 0.002598240036788979, "atendimento_humano": 0.00035163355129554346, "roaming_pacote": 0.0004515064172236505, "conta_contestacao": 0.0037804169466452435, "suporte_sem_sinal": 0.0010831075893454158, "plano_consulta": 0.0004515064172236505, "suporte_chip_esim": 0.00035163355129554346, "fidelidade_resgate": 0.00027385248510314824, "recarga_nao_creditada": 0.0002416739698686224, "recarga_realizar": 6.110474885811095e-05, "negociacao_divida": 0.0009558390927631973, "recarga_saldo": 0.0015759122436053963, "seguranca_fraude": 0.002944191678383725, "desconto_retencao": 0.04064331244224953, "sem_correspondencia": 0.9250375274390289}, "confidence": 0.9250375274390289, "input_tokens": 516, "latency_ms": 186.95298199997978} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.013636299215521444, "bonus_nao_recebido": 0.0008717394436229902, "conta_vencimento": 0.00022041024857269141, "fidelidade_resgate": 0.00022041024857269141, "atendimento_humano": 0.00046660849988999146, "plano_troca": 0.0009878102020187273, "conta_contestacao": 0.000151485600779664, "beneficios_consulta": 0.0002830123612657988, "conta_explicacao": 0.000411780555872562, "internet_consumo": 0.00046660849988999146, "cancelamento_linha": 0.00011797710451124455, "suporte_configuracao": 0.022482456570261673, "internet_pacote_adicional": 0.001845472416631794, "seguranca_perda_roubo": 0.0008717394436229902, "seguranca_fraude": 0.0009878102020187273, "sem_correspondencia": 0.955978379386947}, "confidence": 0.955978379386947, "input_tokens": 526, "latency_ms": 187.85444899992854} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0024515273896342006, "atendimento_humano": 0.0024515273896342006, "suporte_sem_sinal": 0.00042601158197351095, "reclamacao_atendimento": 0.0002280275679327764, "conta_debito_automatico_digital": 0.0013122080526290333, "beneficios_consulta": 0.003566951304619132, "vas_consulta": 0.0005470096990573414, "sem_correspondencia": 0.9890167370145199}, "confidence": 0.9890167370145199, "input_tokens": 311, "latency_ms": 111.47884400008934} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0016967098353613376, "recarga_realizar": 0.00015781859867484377, "conta_contestacao": 0.00015781859867484377, "cadastro_atualizacao": 5.805821788696165e-05, "conta_pagamento_confirmacao": 0.0002948439589818952, "suporte_chip_esim": 0.00015781859867484377, "marketplace_compra": 6.578857978642734e-05, "troca_numero": 5.123619745482521e-05, "internet_pacote_adicional": 0.0005508410344412377, "plano_consulta": 0.0007072938887771167, "bonus_nao_recebido": 0.00015781859867484377, "sem_correspondencia": 0.9959439538926108}, "confidence": 0.9959439538926108, "input_tokens": 426, "latency_ms": 148.69191900004353} +{"id": "g0298-oos_fora_do_dominio-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0002031307526552763, "parceiros_ofertas": 3.115110983863526e-05, "desconto_retencao": 1.2985714562560549e-05, "seguranca_fraude": 1.382322119693466e-05, "seguranca_perda_roubo": 2.0112668163908265e-05, "negociacao_divida": 1.5663761715707073e-05, "internet_consumo": 8.384207471930437e-06, "conta_explicacao": 1.0765535492741955e-05, "vas_cancelamento": 1.382322119693466e-05, "roaming_duvida": 1.4714742368532844e-05, "conta_pagamento_confirmacao": 5.085278889117558e-06, "marketplace_compra": 0.0010315830813212735, "beneficios_consulta": 8.4677495810694e-05, "conta_debito_automatico_digital": 0.00010872805684240087, "troca_numero": 8.4677495810694e-05, "sem_correspondencia": 0.9983406936566627}, "confidence": 0.9983406936566627, "input_tokens": 522, "latency_ms": 187.1390580000707} +{"id": "g0298-oos_fora_do_dominio-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.009675558613133182, "suporte_configuracao": 0.0027720939549645855, "conta_vencimento": 0.0006185377681177421, "sem_correspondencia": 0.9869338096637845}, "confidence": 0.9869338096637845, "input_tokens": 219, "latency_ms": 78.91729599998598} +{"id": "g0298-oos_fora_do_dominio-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0013084391358602337, "recarga_nao_creditada": 0.000899276190027263, "recarga_realizar": 0.000899276190027263, "internet_pacote_adicional": 0.0001379084703060645, "marketplace_pedido": 0.0006180628840777308, "fidelidade_resgate": 0.0002576469421449667, "roaming_pacote": 7.857787776531004e-05, "conta_contestacao": 0.00015627076979212934, "plano_nova_linha": 0.001154693484617121, "internet_problema_conexao": 0.005174977169599125, "atendimento_humano": 0.0031387823166747738, "sem_correspondencia": 0.9861760885691081}, "confidence": 0.9861760885691081, "input_tokens": 395, "latency_ms": 143.51506100001643} +{"id": "g0298-oos_fora_do_dominio-emocional-4-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.021865674240855497, "portabilidade": 0.011703852029691202, "reclamacao_atendimento": 0.010328613164510916, "conta_pagamento_confirmacao": 0.0010886278183389142, "marketplace_compra": 0.004878891395115484, "conta_contestacao": 0.01702900422116251, "vas_cancelamento": 0.003353209748248401, "sem_correspondencia": 0.9297521273820771}, "confidence": 0.9297521273820771, "input_tokens": 320, "latency_ms": 111.17129700005535} +{"id": "g0298-oos_fora_do_dominio-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0027771992454961518, "parceiros_ofertas": 0.004040801058881047, "conta_debito_automatico_digital": 0.0003316891493576996, "conta_pagamento_confirmacao": 0.00022796639624484438, "negociacao_religacao": 0.000546862955806471, "reclamacao_atendimento": 0.0027771992454961518, "cadastro_atualizacao": 0.000546862955806471, "sem_correspondencia": 0.9887514189929112}, "confidence": 0.9887514189929112, "input_tokens": 315, "latency_ms": 110.278376999986} +{"id": "g0298-oos_fora_do_dominio-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.002797743914265393, "conta_pagamento_confirmacao": 0.0007073804404480512, "suporte_sem_sinal": 0.0004290479252127697, "sem_correspondencia": 0.9960658277200738}, "confidence": 0.9960658277200738, "input_tokens": 227, "latency_ms": 79.67161099998066} +{"id": "g0298-oos_fora_do_dominio-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.0014979302247837797, "recarga_nao_creditada": 0.00037873607257804396, "reclamacao_atendimento": 0.00013932921473147763, "cancelamento_linha": 5.1256353654271875e-05, "negociacao_religacao": 0.0004291641947624157, "roaming_pacote": 0.00048630674340670153, "roaming_cobranca": 3.522794233649953e-05, "vas_consulta": 5.1256353654271875e-05, "conta_explicacao": 0.00022971503995773278, "internet_problema_conexao": 0.0003342334109471783, "negociacao_divida": 3.108854999638957e-05, "sem_correspondencia": 0.9963357558991912}, "confidence": 0.9963357558991912, "input_tokens": 397, "latency_ms": 145.27716999998574} +{"id": "g0298-oos_fora_do_dominio-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.010851756265033142, "suporte_configuracao": 0.0016641707222334022, "marketplace_compra": 0.0001366034514444615, "marketplace_pedido": 0.00022522101604753578, "seguranca_perda_roubo": 0.00025520884593240403, "recarga_nao_creditada": 0.0003276946447407527, "cancelamento_linha": 0.00028918950897727366, "conta_segunda_via": 0.00022522101604753578, "cadastro_atualizacao": 0.00017540230366195833, "plano_consulta": 0.00025520884593240403, "portabilidade": 6.452690145134486e-05, "conta_pagamento_confirmacao": 0.0016641707222334022, "plano_nova_linha": 0.0011437666954688464, "vas_consulta": 0.0018857524795378828, "bonus_nao_recebido": 0.00399213803050909, "sem_correspondencia": 0.9768439685507485}, "confidence": 0.9768439685507485, "input_tokens": 523, "latency_ms": 186.75166700006685} +{"id": "g0298-oos_fora_do_dominio-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0035757562421339165, "conta_contestacao": 0.0004270631817963046, "troca_numero": 9.529067614770746e-05, "reclamacao_atendimento": 8.951730593748489e-05, "bonus_nao_recebido": 0.00029351594621496006, "desconto_retencao": 0.00020173036298772967, "recarga_nao_creditada": 8.409372654554361e-05, "atendimento_humano": 0.00017802642049393757, "conta_vencimento": 0.00037688193514316085, "suporte_configuracao": 0.0003325971404039278, "vas_consulta": 4.501212820025301e-05, "vas_contratacao": 0.0004839259838142794, "roaming_cobranca": 0.00029351594621496006, "vas_cancelamento": 0.0009040927629574387, "plano_troca": 0.0011608780866807966, "sem_correspondencia": 0.9914581021543276}, "confidence": 0.9914581021543276, "input_tokens": 501, "latency_ms": 168.0244119999088} +{"id": "g0298-oos_fora_do_dominio-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0009090973193334192, "vas_consulta": 0.0006248128409554718, "roaming_duvida": 0.00010857619129130812, "roaming_cobranca": 5.8116647253736736e-05, "cadastro_atualizacao": 0.00042942716683962466, "conta_pagamento_confirmacao": 0.00026046074280176466, "plano_nova_linha": 5.8116647253736736e-05, "suporte_chip_esim": 5.4595537597083205e-05, "portabilidade": 0.00015797742616079685, "roaming_pacote": 0.0003344382138068345, "reclamacao_atendimento": 5.8116647253736736e-05, "sem_correspondencia": 0.9969462646194525}, "confidence": 0.9969462646194525, "input_tokens": 416, "latency_ms": 146.918090999975} +{"id": "g0298-oos_fora_do_dominio-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.0329081017714547, "conta_contestacao": 0.003930312274588128, "bonus_nao_recebido": 0.001445881083204741, "sem_correspondencia": 0.9617157048707524}, "confidence": 0.9617157048707524, "input_tokens": 220, "latency_ms": 78.4884490000195} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.008479986649392143, "conta_debito_automatico_digital": 0.0016698083768410072, "portabilidade": 0.00022598398963064622, "fidelidade_resgate": 0.00022598398963064622, "plano_troca": 0.0002560734082678365, "parceiros_ofertas": 0.00017599650808594751, "roaming_pacote": 0.00017599650808594751, "conta_segunda_via": 0.00015531637325155338, "suporte_configuracao": 0.0003288047647537589, "marketplace_pedido": 0.0018921407791354157, "marketplace_compra": 0.00015531637325155338, "plano_consulta": 0.002753048588891024, "plano_nova_linha": 0.0007887616267064558, "roaming_cobranca": 0.000893784017140894, "vas_contratacao": 0.0016698083768410072, "sem_correspondencia": 0.9801531896700941}, "confidence": 0.9801531896700941, "input_tokens": 514, "latency_ms": 188.18571600002088} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.017832890931984563, "recarga_realizar": 0.002734762397623718, "recarga_saldo": 0.0057894920412011296, "sem_correspondencia": 0.9736428546291906}, "confidence": 0.9736428546291906, "input_tokens": 209, "latency_ms": 78.4049280000545} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0046024666194351, "vas_cancelamento": 0.0011636857997628087, "cancelamento_linha": 0.00037779346612287036, "sem_correspondencia": 0.9938560541146793}, "confidence": 0.9938560541146793, "input_tokens": 207, "latency_ms": 77.81594299990502} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.010885432957600711, "desconto_retencao": 0.002428868399114443, "conta_explicacao": 0.000893530749345197, "roaming_pacote": 0.0001993736591989403, "plano_consulta": 0.0003724790328168899, "internet_consumo": 0.0006141141042950174, "roaming_cobranca": 0.00012092623704325503, "marketplace_pedido": 0.0005419537948738661, "negociacao_religacao": 0.000893530749345197, "fidelidade_resgate": 0.00275226846915943, "conta_segunda_via": 0.0004220740398362864, "sem_correspondencia": 0.9798754478073708}, "confidence": 0.9798754478073708, "input_tokens": 413, "latency_ms": 146.6656720000401} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.0051864489576864264, "atendimento_humano": 0.0021620335874606585, "internet_problema_conexao": 0.0003757051023653515, "roaming_cobranca": 0.00015661718777554116, "recarga_realizar": 0.00048241490061638097, "fidelidade_pontos": 0.001907987944217892, "parceiros_ofertas": 0.0002278766635950591, "internet_consumo": 0.00012197358848203272, "cadastro_atualizacao": 0.00029259942792605803, "negociacao_divida": 0.0005466476983698389, "seguranca_perda_roubo": 0.0001774705240515311, "sem_correspondencia": 0.9883622244174533}, "confidence": 0.9883622244174533, "input_tokens": 399, "latency_ms": 144.77854799997658} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.005833950709480349, "recarga_saldo": 0.0007895393716559606, "conta_vencimento": 0.00015546952031244196, "marketplace_pedido": 0.00010037866669417938, "negociacao_divida": 0.0002262068172894131, "fidelidade_pontos": 0.00019962681560142657, "plano_consulta": 7.817498422509044e-05, "plano_troca": 0.00012107978416306549, "plano_nova_linha": 0.0002262068172894131, "conta_contestacao": 0.0027557631854982297, "internet_consumo": 0.00010685253448951664, "beneficios_consulta": 0.000614893880911367, "suporte_chip_esim": 0.0006967660499549729, "conta_explicacao": 0.0024319524754588453, "troca_numero": 0.004543485380943273, "sem_correspondencia": 0.9811196530060324}, "confidence": 0.9811196530060324, "input_tokens": 519, "latency_ms": 188.6596650000456} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.015463749902592869, "marketplace_compra": 0.003909848274997269, "recarga_nao_creditada": 0.0008724050717562028, "plano_nova_linha": 0.00041209497633925505, "recarga_realizar": 0.000988564457508195, "portabilidade": 0.0011201902857822573, "cancelamento_linha": 0.01062806951795702, "desconto_retencao": 0.0005995946525809069, "plano_troca": 0.0011201902857822573, "suporte_chip_esim": 0.007304558233936996, "roaming_pacote": 0.0008724050717562028, "sem_correspondencia": 0.9567083292690106}, "confidence": 0.9567083292690106, "input_tokens": 401, "latency_ms": 145.997245999979} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.029132586219169233, "roaming_pacote": 0.0021103574674960018, "internet_consumo": 0.0006046275375273272, "conta_vencimento": 0.0001528737822008286, "fidelidade_resgate": 0.0006046275375273272, "fidelidade_pontos": 0.00032363379945879656, "conta_segunda_via": 0.00025204625644688474, "bonus_nao_recebido": 0.00019629382189104995, "suporte_configuracao": 0.00047088439969281766, "recarga_saldo": 0.0005335819290852175, "recarga_nao_creditada": 0.0008797278761440054, "sem_correspondencia": 0.9647387593733605}, "confidence": 0.9647387593733605, "input_tokens": 413, "latency_ms": 146.05188300004102} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.024585771807362697, "beneficios_consulta": 0.014912024393863958, "portabilidade": 0.0033273223911401573, "plano_consulta": 0.002018123044974857, "suporte_sem_sinal": 0.006216256606321315, "conta_debito_automatico_digital": 0.11018578479488314, "conta_pagamento_confirmacao": 0.024585771807362697, "sem_correspondencia": 0.8141689451540912}, "confidence": 0.8141689451540912, "input_tokens": 314, "latency_ms": 110.86664800006929} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.039783246681810144, "seguranca_fraude": 0.04508032443546912, "suporte_chip_esim": 0.0022444171947141886, "plano_troca": 0.0006430362924411062, "conta_pagamento_confirmacao": 0.002881888723664017, "negociacao_divida": 0.0025432578722269688, "suporte_configuracao": 0.0013613078417803745, "sem_correspondencia": 0.9054625209578941}, "confidence": 0.9054625209578941, "input_tokens": 335, "latency_ms": 118.51148200003081} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.012132367241776654, "recarga_nao_creditada": 0.008338445931627895, "desconto_retencao": 0.001641937356996445, "vas_consulta": 0.0012787420993830244, "marketplace_pedido": 0.007358652707030737, "fidelidade_resgate": 0.0023890047577707287, "suporte_configuracao": 0.003067542829565556, "sem_correspondencia": 0.9637933070758489}, "confidence": 0.9637933070758489, "input_tokens": 306, "latency_ms": 108.9896089999911} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.13067138833959854, "conta_segunda_via": 0.005741300115955436, "reclamacao_atendimento": 0.00047127461211759195, "bonus_nao_recebido": 0.0004158983854605315, "plano_nova_linha": 0.0004158983854605315, "plano_consulta": 0.0003670290369588532, "negociacao_religacao": 0.00028584250139349846, "vas_cancelamento": 0.0012810572143333349, "internet_problema_conexao": 0.00028584250139349846, "roaming_pacote": 0.00015300046562732544, "vas_contratacao": 0.00010515557967568745, "roaming_duvida": 0.0008804568889291297, "seguranca_perda_roubo": 0.0007770004773392262, "conta_debito_automatico_digital": 0.0009976883616820739, "atendimento_humano": 0.00506667956913925, "sem_correspondencia": 0.8520844875649355}, "confidence": 0.8520844875649355, "input_tokens": 514, "latency_ms": 186.34236200000487} +{"id": "g0306-oos_outra_empresa-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0035555699245832986, "conta_explicacao": 0.005173323714343385, "conta_contestacao": 0.0010186878389649393, "plano_consulta": 0.0003307195203879128, "troca_numero": 0.0016795323083050424, "portabilidade": 0.0014821820598699554, "negociacao_religacao": 0.0008989888625871541, "sem_correspondencia": 0.9858609957709583}, "confidence": 0.9858609957709583, "input_tokens": 313, "latency_ms": 110.86048000004212} +{"id": "g0306-oos_outra_empresa-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.07888771790583407, "conta_vencimento": 0.24299127786624278, "negociacao_religacao": 0.01760222913007291, "sem_correspondencia": 0.6605187750978503}, "confidence": 0.6605187750978503, "input_tokens": 207, "latency_ms": 77.38507299995945} +{"id": "g0306-oos_outra_empresa-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.022669713313692132, "cancelamento_linha": 0.009450142477478473, "roaming_pacote": 0.00393940547941134, "sem_correspondencia": 0.9639407387294181}, "confidence": 0.9639407387294181, "input_tokens": 204, "latency_ms": 78.64254100002199} +{"id": "g0306-oos_outra_empresa-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0075456691904933265, "suporte_chip_esim": 0.0031455028985749437, "negociacao_divida": 0.0010211952771051966, "sem_correspondencia": 0.9882876326338266}, "confidence": 0.9882876326338266, "input_tokens": 222, "latency_ms": 79.12922599996364} +{"id": "g0306-oos_outra_empresa-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.001168216534001394, "conta_debito_automatico_digital": 0.0002300354747114518, "recarga_nao_creditada": 7.468158444502211e-05, "internet_consumo": 3.755225895186054e-05, "seguranca_fraude": 0.00015810091551077265, "seguranca_perda_roubo": 0.00012312911680409578, "conta_contestacao": 2.924572867780916e-05, "suporte_chip_esim": 2.580926497199606e-05, "portabilidade": 0.00013952356823404569, "fidelidade_pontos": 0.0002606643423197747, "marketplace_compra": 2.7473819551432607e-05, "sem_correspondencia": 0.9977255673918204}, "confidence": 0.9977255673918204, "input_tokens": 431, "latency_ms": 149.89380999998048} +{"id": "g0306-oos_outra_empresa-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.024975815628585238, "conta_pagamento_confirmacao": 0.019451184769389215, "marketplace_compra": 0.010411468946050096, "fidelidade_resgate": 0.000587374884499608, "negociacao_divida": 0.0007542042808215231, "conta_segunda_via": 0.0009684174659495347, "recarga_realizar": 0.00024485428066093717, "marketplace_pedido": 0.0026324316000529762, "vas_consulta": 0.0006655829417410366, "seguranca_fraude": 0.001243472640243538, "suporte_chip_esim": 0.0008546254141092873, "sem_correspondencia": 0.9372105671478971}, "confidence": 0.9372105671478971, "input_tokens": 439, "latency_ms": 150.61787000001914} +{"id": "g0306-oos_outra_empresa-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.0013188826899460198, "beneficios_consulta": 0.00033346576623982844, "vas_contratacao": 0.00025970339987508445, "conta_segunda_via": 0.00017849136239971025, "portabilidade": 0.000705947032669475, "seguranca_fraude": 0.00020225721118902193, "internet_problema_conexao": 0.00010826048378930298, "negociacao_divida": 7.440626982511179e-05, "cancelamento_linha": 0.0006229960697195979, "internet_pacote_adicional": 0.001918962990760018, "fidelidade_resgate": 0.0002291874459804506, "sem_correspondencia": 0.9940474392776064}, "confidence": 0.9940474392776064, "input_tokens": 416, "latency_ms": 146.38032900006692} +{"id": "g0306-oos_outra_empresa-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.010627059620085451, "internet_problema_conexao": 0.003044703557673711, "roaming_cobranca": 0.00019464138645053377, "roaming_pacote": 0.00015158686418577965, "suporte_configuracao": 0.00032090939399955875, "conta_pagamento_confirmacao": 0.00019464138645053377, "suporte_chip_esim": 9.787183548737362e-05, "internet_consumo": 8.113860146879456e-05, "roaming_duvida": 0.00010418402656042955, "plano_troca": 0.00011805596853122388, "seguranca_perda_roubo": 4.3430363730220025e-05, "conta_segunda_via": 0.0012692212743742031, "bonus_nao_recebido": 0.0007698216168674948, "conta_contestacao": 0.0008723221742908048, "vas_cancelamento": 0.025492990770138363, "sem_correspondencia": 0.9566174211597055}, "confidence": 0.9566174211597055, "input_tokens": 534, "latency_ms": 189.30336400001124} +{"id": "g0306-oos_outra_empresa-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0045762456949257945, "marketplace_pedido": 0.0024494878079198605, "plano_nova_linha": 0.0004823327476497488, "fidelidade_resgate": 0.0002010662033423586, "cadastro_atualizacao": 0.0009011162059338195, "vas_cancelamento": 0.0004823327476497488, "conta_debito_automatico_digital": 0.00010110243630326425, "atendimento_humano": 0.00010762298322792064, "conta_segunda_via": 0.0009011162059338195, "seguranca_perda_roubo": 0.0013111163432070344, "bonus_nao_recebido": 0.0002925495996330093, "sem_correspondencia": 0.9881939110242737}, "confidence": 0.9881939110242737, "input_tokens": 416, "latency_ms": 147.709395999982} +{"id": "g0306-oos_outra_empresa-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.02205715323868041, "suporte_sem_sinal": 0.00919478944743467, "plano_consulta": 0.0018105613932442065, "seguranca_fraude": 0.0029851110809501827, "marketplace_compra": 0.01180634335159835, "desconto_retencao": 0.010419061438635774, "recarga_nao_creditada": 0.0038329584995762524, "sem_correspondencia": 0.9378940215498802}, "confidence": 0.9378940215498802, "input_tokens": 326, "latency_ms": 117.53438300002017} +{"id": "g0306-oos_outra_empresa-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.02770590731819894, "reclamacao_atendimento": 0.18066521018660564, "negociacao_divida": 0.0009480440145461852, "cancelamento_linha": 0.0007383374209147274, "roaming_pacote": 0.0010742746085222734, "bonus_nao_recebido": 0.002007009194543821, "troca_numero": 0.00034876590227718137, "conta_debito_automatico_digital": 0.00030778482848673426, "fidelidade_pontos": 0.0009480440145461852, "internet_consumo": 0.00424883849819106, "marketplace_pedido": 0.06646301656256966, "sem_correspondencia": 0.7145447674505976}, "confidence": 0.7145447674505976, "input_tokens": 410, "latency_ms": 146.59796900002675} +{"id": "g0306-oos_outra_empresa-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.00856299452867449, "internet_consumo": 0.0013131777420381803, "plano_consulta": 0.00037623172222397196, "sem_correspondencia": 0.9897475960070634}, "confidence": 0.9897475960070634, "input_tokens": 218, "latency_ms": 78.68963900000381} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 326, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.012396177422047974, "negociacao_religacao": 0.0021541326343406495, "recarga_nao_creditada": 0.0006993444747558336, "sem_correspondencia": 0.9847503454688555}, "confidence": 0.9847503454688555, "input_tokens": 274, "latency_ms": 105.52614200003063} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 265, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.027955379802715036, "fidelidade_pontos": 0.007068226929886643, "internet_problema_conexao": 0.001787127640008763, "conta_vencimento": 0.004287096342782746, "roaming_cobranca": 0.009075783028891211, "conta_contestacao": 0.019213432822935726, "roaming_pacote": 0.004857916588972719, "sem_correspondencia": 0.9257550368438071}, "confidence": 0.9257550368438071, "input_tokens": 341, "latency_ms": 119.97209000003295} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 280, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.002799334185147473, "internet_pacote_adicional": 0.0004292918011511655, "plano_nova_linha": 0.00013937064246043594, "sem_correspondencia": 0.9966320033712409}, "confidence": 0.9966320033712409, "input_tokens": 259, "latency_ms": 103.2135149999931} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 270, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.01765145152817378, "negociacao_divida": 0.003067362339675144, "cadastro_atualizacao": 0.0014489193743999612, "vas_contratacao": 0.0005330276497567336, "recarga_saldo": 0.0023888641921027388, "cancelamento_linha": 0.003067362339675144, "suporte_sem_sinal": 0.0007755506541501649, "beneficios_consulta": 0.00047039524990226395, "conta_segunda_via": 0.0023888641921027388, "marketplace_compra": 0.0034757768901983307, "fidelidade_resgate": 0.0009958267518576159, "sem_correspondencia": 0.9637365988380053}, "confidence": 0.9637365988380053, "input_tokens": 461, "latency_ms": 158.93881299996337} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.010976891561755783, "vas_consulta": 0.0016833608415134328, "recarga_nao_creditada": 0.0003756085741544879, "seguranca_fraude": 0.0004256202747617943, "negociacao_divida": 0.0014855607285678026, "recarga_saldo": 0.0002581517460383434, "atendimento_humano": 0.00029252425167984906, "recarga_realizar": 0.0004256202747617943, "fidelidade_pontos": 0.0005465072506517639, "suporte_sem_sinal": 0.0010210099617375562, "roaming_cobranca": 0.0004822909559402047, "parceiros_ofertas": 0.004038172733538238, "negociacao_religacao": 0.0031449320870571744, "marketplace_compra": 0.07157832437768738, "reclamacao_atendimento": 0.13372591515838675, "sem_correspondencia": 0.7695395092217675}, "confidence": 0.7695395092217675, "input_tokens": 548, "latency_ms": 191.65262199999233} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.036723312342979854, "bonus_nao_recebido": 0.01350975162269976, "vas_consulta": 0.0026602278236183886, "sem_correspondencia": 0.947106708210702}, "confidence": 0.947106708210702, "input_tokens": 256, "latency_ms": 82.67399999999725} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 222, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.002168160261738858, "internet_pacote_adicional": 0.00033249814505345403, "suporte_chip_esim": 8.406869660114327e-05, "conta_explicacao": 6.150597233856985e-05, "conta_debito_automatico_digital": 0.00017797343210122624, "negociacao_divida": 0.00017797343210122624, "cadastro_atualizacao": 6.150597233856985e-05, "troca_numero": 8.406869660114327e-05, "negociacao_religacao": 7.897523176081685e-05, "seguranca_perda_roubo": 0.00017797343210122624, "recarga_saldo": 3.730525797877975e-05, "conta_contestacao": 0.00405065664405881, "conta_segunda_via": 0.00048378194642925297, "conta_pagamento_confirmacao": 0.00048378194642925297, "recarga_realizar": 0.00037676975871491067, "sem_correspondencia": 0.9911630011736529}, "confidence": 0.9911630011736529, "input_tokens": 555, "latency_ms": 192.0247710000922} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 269, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.007476780592725352, "internet_consumo": 0.0010118722192144945, "recarga_nao_creditada": 0.00037224698654153543, "internet_pacote_adicional": 0.0002899062446145185, "recarga_realizar": 0.001146601439904201, "roaming_pacote": 0.001146601439904201, "conta_explicacao": 0.00037224698654153543, "plano_troca": 0.0031167858585765653, "suporte_sem_sinal": 0.0010118722192144945, "suporte_configuracao": 0.0040020322607852345, "marketplace_pedido": 0.0007880468766924485, "sem_correspondencia": 0.9792650068752854}, "confidence": 0.9792650068752854, "input_tokens": 458, "latency_ms": 159.25367399995594} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 199, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1160082082697197, "roaming_pacote": 0.0044981263776358036, "troca_numero": 0.0010036676590097534, "suporte_chip_esim": 0.0010036676590097534, "portabilidade": 0.0010036676590097534, "marketplace_compra": 0.005775708596357934, "negociacao_divida": 0.0006087552073514201, "recarga_nao_creditada": 0.00019763388008388235, "plano_nova_linha": 0.0007816571587802398, "desconto_retencao": 0.010790444236452246, "conta_segunda_via": 0.001137304455200105, "sem_correspondencia": 0.8571911588413894}, "confidence": 0.8571911588413894, "input_tokens": 435, "latency_ms": 152.11673600003905} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.1314568981241193, "fidelidade_resgate": 0.0024077170754744867, "internet_problema_conexao": 0.00025377151271937067, "vas_cancelamento": 0.0001744144399545903, "internet_pacote_adicional": 0.0001744144399545903, "atendimento_humano": 0.00025377151271937067, "suporte_sem_sinal": 0.0001198731746471217, "cancelamento_linha": 0.0005372342966427313, "internet_consumo": 0.00019763745282706086, "plano_nova_linha": 0.00028756079707038335, "recarga_nao_creditada": 6.830167605990026e-05, "seguranca_fraude": 0.00047410760274942414, "recarga_saldo": 0.0010036858028967261, "conta_pagamento_confirmacao": 0.0008857496122244936, "parceiros_ofertas": 0.004498207692895743, "sem_correspondencia": 0.8572066547870448}, "confidence": 0.8572066547870448, "input_tokens": 541, "latency_ms": 192.53824899999472} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 249, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0035731595009106517, "marketplace_pedido": 0.0009034362039561388, "parceiros_ofertas": 0.00022842444464364465, "atendimento_humano": 0.00025883880609059483, "roaming_duvida": 0.0009034362039561388, "conta_explicacao": 0.0005479617567937942, "recarga_saldo": 6.966551956870484e-05, "vas_contratacao": 0.0001385464291042017, "suporte_configuracao": 0.0005479617567937942, "negociacao_religacao": 0.0019125744587836378, "portabilidade": 0.00017789713636112123, "sem_correspondencia": 0.9907380977830377}, "confidence": 0.9907380977830377, "input_tokens": 455, "latency_ms": 158.38989999997466} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 287, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"marketplace_pedido": 0.007400801225910865, "cadastro_atualizacao": 0.0012860664137194196, "plano_consulta": 0.000473117393588461, "roaming_pacote": 0.00036846419661139555, "internet_consumo": 0.002402688378420662, "internet_problema_conexao": 0.0010015895300865174, "reclamacao_atendimento": 0.9693136736452637, "sem_correspondencia": 0.017753599216398984}, "confidence": 0.9693136736452637, "input_tokens": 363, "latency_ms": 123.02541100007147} +{"id": "g0311-oos_outra_empresa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.007543421967220896, "troca_numero": 0.004037702818096188, "roaming_duvida": 0.0004255707460385926, "sem_correspondencia": 0.9879933044686443}, "confidence": 0.9879933044686443, "input_tokens": 228, "latency_ms": 79.34968899996875} +{"id": "g0311-oos_outra_empresa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 142, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.007520943043365585, "desconto_retencao": 0.006637208940285289, "suporte_configuracao": 0.0007927015647446807, "sem_correspondencia": 0.9850491464516045}, "confidence": 0.9850491464516045, "input_tokens": 239, "latency_ms": 80.04026999992675} +{"id": "g0311-oos_outra_empresa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.015785014237631494, "marketplace_compra": 0.00452248229758782, "conta_contestacao": 0.0031082535966540717, "sem_correspondencia": 0.9765842498681266}, "confidence": 0.9765842498681266, "input_tokens": 255, "latency_ms": 81.4911980000943} +{"id": "g0311-oos_outra_empresa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.04980103267705831, "reclamacao_atendimento": 0.25291051241840024, "atendimento_humano": 0.00980640477133836, "sem_correspondencia": 0.6874820501332031}, "confidence": 0.6874820501332031, "input_tokens": 222, "latency_ms": 79.01778300004025} +{"id": "g0311-oos_outra_empresa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.013394921974145494, "cancelamento_linha": 0.0018128055593033077, "marketplace_pedido": 0.03213274738839461, "roaming_pacote": 0.00021650874883800486, "bonus_nao_recebido": 0.00035696257950189027, "plano_consulta": 0.00013131919426627195, "suporte_chip_esim": 0.00010227149132687853, "roaming_cobranca": 7.029009951492751e-05, "conta_pagamento_confirmacao": 0.0001488041418408081, "roaming_duvida": 9.607517490588478e-05, "conta_contestacao": 0.0001686171831368483, "internet_consumo": 0.002988811085266806, "marketplace_compra": 0.002327688413658284, "conta_segunda_via": 0.0014118143891416121, "plano_troca": 0.005583834227578324, "sem_correspondencia": 0.9390565283491801}, "confidence": 0.9390565283491801, "input_tokens": 544, "latency_ms": 191.75858699998116} +{"id": "g0311-oos_outra_empresa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.02498419043802799, "plano_troca": 0.008111179070656675, "negociacao_religacao": 0.0007544571781533547, "cancelamento_linha": 0.019457707077541304, "beneficios_consulta": 0.003381242489367988, "plano_nova_linha": 0.001243889597453832, "conta_segunda_via": 0.0003145045430459557, "conta_vencimento": 0.00016834215098649052, "recarga_saldo": 0.0009687421925514189, "suporte_chip_esim": 0.002633314298474096, "atendimento_humano": 0.00045760140999028605, "sem_correspondencia": 0.9375248295537506}, "confidence": 0.9375248295537506, "input_tokens": 430, "latency_ms": 149.4292500000256} +{"id": "g0311-oos_outra_empresa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.007538457992196113, "cadastro_atualizacao": 0.004572305899222683, "vas_consulta": 0.0005460840653675977, "sem_correspondencia": 0.9873431520432137}, "confidence": 0.9873431520432137, "input_tokens": 236, "latency_ms": 80.66538800005674} +{"id": "g0311-oos_outra_empresa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"bonus_nao_recebido": 0.003389268922346846, "recarga_nao_creditada": 0.0003572263162469832, "internet_consumo": 0.00014891408367303098, "conta_contestacao": 0.0001089478709854574, "troca_numero": 0.00014891408367303098, "internet_problema_conexao": 9.614615868785226e-05, "plano_nova_linha": 4.266459929236309e-05, "suporte_chip_esim": 5.831559305777857e-05, "negociacao_religacao": 8.48486872374366e-05, "roaming_duvida": 5.146333024587333e-05, "atendimento_humano": 5.478242988419204e-05, "cadastro_atualizacao": 0.0007562481174293481, "recarga_realizar": 0.0011003345181808785, "vas_cancelamento": 0.0009710418041015386, "marketplace_pedido": 0.8293267615721217, "sem_correspondencia": 0.16330412191283572}, "confidence": 0.8293267615721217, "input_tokens": 518, "latency_ms": 187.22096399994825} +{"id": "g0311-oos_outra_empresa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.017896228112988032, "internet_consumo": 0.0039931882449038515, "plano_troca": 0.0010096361018137549, "sem_correspondencia": 0.9771009475402944}, "confidence": 0.9771009475402944, "input_tokens": 255, "latency_ms": 81.91592699995454} +{"id": "g0311-oos_outra_empresa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_saldo": 0.0444820720768193, "troca_numero": 0.0036513108252138795, "portabilidade": 0.0009231959532045726, "seguranca_fraude": 0.007729825077635822, "negociacao_divida": 0.02101184304570448, "plano_nova_linha": 0.0004360868899196991, "marketplace_compra": 0.00020599286088691864, "roaming_pacote": 0.00016042740136585119, "bonus_nao_recebido": 0.0005599466505412029, "conta_pagamento_confirmacao": 0.00026450006903502567, "seguranca_perda_roubo": 0.00018178806168724516, "atendimento_humano": 0.004137477213257265, "suporte_sem_sinal": 0.0022146319636328544, "reclamacao_atendimento": 0.6140560639344357, "marketplace_pedido": 0.00992529186623469, "sem_correspondencia": 0.2900595461104255}, "confidence": 0.6140560639344357, "input_tokens": 523, "latency_ms": 187.87170699999933} +{"id": "g0311-oos_outra_empresa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.015561930005973416, "conta_contestacao": 0.0039346720926520746, "conta_explicacao": 0.000877944014165015, "seguranca_fraude": 0.003064325706886639, "recarga_saldo": 0.0007747828731433119, "conta_vencimento": 0.00046992956718166254, "plano_consulta": 0.00017287742656472779, "bonus_nao_recebido": 0.0002850266904011661, "atendimento_humano": 0.001640215355315607, "negociacao_divida": 0.00832970088550987, "recarga_realizar": 0.0021060782050667543, "sem_correspondencia": 0.9627825171771398}, "confidence": 0.9627825171771398, "input_tokens": 442, "latency_ms": 151.25837199991565} +{"id": "g0311-oos_outra_empresa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.0035578709617351996, "cadastro_atualizacao": 0.00048150547432575285, "internet_problema_conexao": 0.0001074383935986509, "conta_vencimento": 7.384125605087739e-05, "conta_debito_automatico_digital": 0.0001217436495062961, "bonus_nao_recebido": 0.0001074383935986509, "recarga_nao_creditada": 4.2073479454348275e-05, "internet_pacote_adicional": 4.2073479454348275e-05, "conta_segunda_via": 7.860360790569382e-05, "marketplace_pedido": 0.00020072134451369148, "suporte_sem_sinal": 2.1155874064757906e-05, "parceiros_ofertas": 0.004568396744163255, "roaming_pacote": 0.00025773130802731647, "desconto_retencao": 0.0007005863312356351, "seguranca_fraude": 0.003139810103526989, "sem_correspondencia": 0.9864990095988386}, "confidence": 0.9864990095988386, "input_tokens": 530, "latency_ms": 190.13170900007026} +{"id": "g0313-oos_conversa-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.000625830158645521, "bonus_nao_recebido": 0.00010875297459804988, "conta_contestacao": 2.426606863868099e-05, "fidelidade_resgate": 1.775343506915097e-05, "recarga_realizar": 3.758402233632465e-05, "internet_pacote_adicional": 1.5667351458762468e-05, "conta_pagamento_confirmacao": 2.141473041154116e-05, "plano_consulta": 1.2988690564080255e-05, "roaming_pacote": 2.279586186230534e-05, "internet_problema_conexao": 1.2988690564080255e-05, "plano_troca": 4.21681043938277e-06, "conta_segunda_via": 8.469690177830584e-05, "recarga_saldo": 8.469690177830584e-05, "portabilidade": 9.59741632296402e-05, "internet_consumo": 0.00026088482390869324, "sem_correspondencia": 0.9985694884147172}, "confidence": 0.9985694884147172, "input_tokens": 515, "latency_ms": 186.12828200002696} +{"id": "g0313-oos_conversa-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0013208552353863672, "recarga_nao_creditada": 0.00026009181710215964, "atendimento_humano": 7.451755322385196e-05, "bonus_nao_recebido": 7.451755322385196e-05, "suporte_sem_sinal": 0.0002025597108296265, "vas_contratacao": 0.00012285867504069364, "conta_contestacao": 3.746977887408306e-05, "suporte_chip_esim": 3.3066963796908e-05, "beneficios_consulta": 9.568243232880746e-05, "marketplace_pedido": 0.00012285867504069364, "seguranca_fraude": 2.7413475837453868e-05, "suporte_configuracao": 0.00048591548586231063, "conta_explicacao": 0.00010842240017905946, "negociacao_divida": 0.00033396450383167236, "recarga_saldo": 0.0011656506539911157, "sem_correspondencia": 0.9955341550854514}, "confidence": 0.9955341550854514, "input_tokens": 529, "latency_ms": 189.87682499994207} +{"id": "g0313-oos_conversa-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.001694464631694183, "vas_contratacao": 0.001920079976180713, "suporte_chip_esim": 0.0002944538010868043, "bonus_nao_recebido": 0.00010832349979462059, "fidelidade_resgate": 0.00037808616463577325, "cancelamento_linha": 0.0005501121235309738, "desconto_retencao": 0.0004284277525829958, "sem_correspondencia": 0.994626052050494}, "confidence": 0.994626052050494, "input_tokens": 318, "latency_ms": 111.89579500000946} +{"id": "g0313-oos_conversa-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.003161352761240243, "desconto_retencao": 0.0005493607359586707, "parceiros_ofertas": 0.00013890014643078833, "plano_troca": 0.00010817554280903074, "fidelidade_resgate": 0.000202098520546008, "bonus_nao_recebido": 8.424719744884741e-05, "recarga_saldo": 0.00022900762592380317, "negociacao_divida": 5.790219557477898e-05, "reclamacao_atendimento": 5.790219557477898e-05, "roaming_duvida": 0.00012257894899371746, "roaming_cobranca": 1.8798090658817715e-05, "internet_pacote_adicional": 0.00025949963705606405, "roaming_pacote": 0.000202098520546008, "suporte_configuracao": 0.0003775697440131124, "beneficios_consulta": 0.0011629966871508567, "sem_correspondencia": 0.9932675114500745}, "confidence": 0.9932675114500745, "input_tokens": 522, "latency_ms": 187.8254380000044} +{"id": "g0313-oos_conversa-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0027922083294556264, "internet_consumo": 0.00042819901578780063, "internet_problema_conexao": 6.566644586916916e-05, "vas_cancelamento": 4.804259809526281e-05, "vas_consulta": 7.440983155504554e-05, "fidelidade_pontos": 5.795043508328079e-05, "suporte_configuracao": 2.9139308717028656e-05, "atendimento_humano": 3.9828712734011105e-05, "suporte_chip_esim": 5.795043508328079e-05, "negociacao_religacao": 2.9139308717028656e-05, "conta_segunda_via": 1.3764434807919025e-05, "reclamacao_atendimento": 0.00025971583153407504, "suporte_sem_sinal": 0.00013901586699592642, "recarga_saldo": 0.0011639656035800263, "marketplace_compra": 0.0007059808254222069, "sem_correspondencia": 0.9940950230165624}, "confidence": 0.9940950230165624, "input_tokens": 529, "latency_ms": 188.26307100005124} +{"id": "g0313-oos_conversa-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0035379376638918223, "vas_cancelamento": 0.0021458676653024803, "atendimento_humano": 0.00042254639674122417, "beneficios_consulta": 0.00025628734477465084, "portabilidade": 0.0007894205975393441, "suporte_configuracao": 0.0007894205975393441, "parceiros_ofertas": 0.000176143544353423, "internet_pacote_adicional": 0.0001995967848017892, "negociacao_divida": 0.0006148013795363375, "desconto_retencao": 0.009617111661977986, "internet_problema_conexao": 0.0004788077958162796, "sem_correspondencia": 0.9809720585677253}, "confidence": 0.9809720585677253, "input_tokens": 405, "latency_ms": 146.99707600004785} +{"id": "g0313-oos_conversa-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.010841163825766274, "plano_consulta": 0.0031060454396292076, "roaming_duvida": 0.000539749764580639, "vas_consulta": 0.0002889072300322215, "internet_consumo": 0.0035196105850711073, "recarga_saldo": 0.005121003184077806, "negociacao_religacao": 0.0006930524163727653, "sem_correspondencia": 0.9758904675544701}, "confidence": 0.9758904675544701, "input_tokens": 311, "latency_ms": 111.73532500004058} +{"id": "g0313-oos_conversa-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.03290960228070673, "vas_contratacao": 0.004453830345863721, "recarga_nao_creditada": 0.0008770111944793004, "sem_correspondencia": 0.9617595561789503}, "confidence": 0.9617595561789503, "input_tokens": 212, "latency_ms": 78.01887899995563} +{"id": "g0313-oos_conversa-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.005905162092149652, "bonus_nao_recebido": 0.000705271036761545, "internet_pacote_adicional": 0.00029400070880517324, "sem_correspondencia": 0.9930955661622837}, "confidence": 0.9930955661622837, "input_tokens": 214, "latency_ms": 79.12046599994937} +{"id": "g0313-oos_conversa-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.004603651628770899, "vas_cancelamento": 0.0009065127542777944, "suporte_sem_sinal": 0.00037789073761256876, "sem_correspondencia": 0.9941119448793387}, "confidence": 0.9941119448793387, "input_tokens": 221, "latency_ms": 79.65685900001063} +{"id": "g0313-oos_conversa-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0066573082328204, "suporte_sem_sinal": 0.001683231122733921, "roaming_pacote": 0.0005464651371299327, "marketplace_compra": 0.00025813185301921216, "plano_nova_linha": 0.0006192261247937342, "seguranca_fraude": 0.0002010332892670352, "marketplace_pedido": 0.00012193285356333554, "negociacao_religacao": 8.38031429864701e-05, "internet_pacote_adicional": 0.0006192261247937342, "reclamacao_atendimento": 0.0010209312833206418, "desconto_retencao": 0.00015656488310458727, "sem_correspondencia": 0.988032145952467}, "confidence": 0.988032145952467, "input_tokens": 412, "latency_ms": 149.00058000000627} +{"id": "g0313-oos_conversa-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.005886726890038126, "vas_consulta": 0.003570480344162923, "troca_numero": 0.0005475508947995739, "sem_correspondencia": 0.9899952418709994}, "confidence": 0.9899952418709994, "input_tokens": 210, "latency_ms": 78.19048299995757} +{"id": "g0316-oos_conversa-emocional-4-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0024415077935463015, "suporte_configuracao": 0.0004807613896512977, "fidelidade_resgate": 8.354380253842203e-05, "marketplace_pedido": 7.372714697029651e-05, "bonus_nao_recebido": 0.00010727236586607573, "vas_cancelamento": 7.372714697029651e-05, "roaming_duvida": 5.067187766853109e-05, "conta_debito_automatico_digital": 5.067187766853109e-05, "reclamacao_atendimento": 0.00017686223136172545, "suporte_sem_sinal": 0.0011532866199277874, "atendimento_humano": 0.004561337065332142, "conta_explicacao": 0.004025365831799924, "recarga_nao_creditada": 0.000424270437249536, "negociacao_religacao": 0.000424270437249536, "fidelidade_pontos": 0.0008981805227055344, "sem_correspondencia": 0.9849745434534941}, "confidence": 0.9849745434534941, "input_tokens": 526, "latency_ms": 188.38019400004669} +{"id": "g0316-oos_conversa-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.015370678939304433, "conta_contestacao": 0.017417261062659666, "marketplace_compra": 0.00036148372092887336, "roaming_duvida": 0.0002484438858518824, "plano_troca": 0.0005959858997072625, "negociacao_divida": 0.000319008264054485, "recarga_saldo": 0.0002484438858518824, "recarga_nao_creditada": 0.00040961471917939316, "troca_numero": 0.000219250959730367, "cadastro_atualizacao": 0.00036148372092887336, "conta_segunda_via": 8.58599094847e-05, "bonus_nao_recebido": 0.004403773247108619, "roaming_pacote": 0.0007652610432116362, "suporte_sem_sinal": 0.001835765809995882, "fidelidade_resgate": 0.00640745226646836, "sem_correspondencia": 0.9509502326655337}, "confidence": 0.9509502326655337, "input_tokens": 506, "latency_ms": 167.64302599995062} +{"id": "g0316-oos_conversa-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.040713053465212055, "negociacao_religacao": 0.0037869038722731316, "internet_problema_conexao": 0.0017888067277072592, "roaming_duvida": 0.000352236929369369, "atendimento_humano": 0.0005125017081439097, "beneficios_consulta": 0.000844972467487013, "conta_debito_automatico_digital": 0.00031084799914437704, "conta_contestacao": 0.00031084799914437704, "seguranca_fraude": 0.0005807405177773773, "troca_numero": 0.0009574792444169679, "bonus_nao_recebido": 0.0005807405177773773, "roaming_pacote": 0.004291124264779074, "portabilidade": 0.001578616396524142, "marketplace_compra": 0.0017888067277072592, "internet_consumo": 0.014977495357165261, "sem_correspondencia": 0.9266248258053711}, "confidence": 0.9266248258053711, "input_tokens": 498, "latency_ms": 165.75750099991637} +{"id": "g0316-oos_conversa-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.02832382259281647, "suporte_sem_sinal": 0.010419752027284396, "vas_contratacao": 0.0010982337838026893, "beneficios_consulta": 0.00045781195319515933, "roaming_duvida": 0.0005878421839660433, "seguranca_fraude": 0.0002776769859957893, "plano_consulta": 0.00045781195319515933, "suporte_chip_esim": 0.00045781195319515933, "reclamacao_atendimento": 0.0038332125529423862, "seguranca_perda_roubo": 0.015160649742149392, "roaming_pacote": 0.0009691879125196334, "sem_correspondencia": 0.9379561863589377}, "confidence": 0.9379561863589377, "input_tokens": 421, "latency_ms": 147.37510700001621} +{"id": "g0316-oos_conversa-emocional-4-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0045747434034945815, "atendimento_humano": 0.003562813744992324, "recarga_nao_creditada": 0.00037551780598054285, "negociacao_divida": 0.00020100019726346235, "conta_segunda_via": 0.0006191241942467647, "suporte_sem_sinal": 0.0014852017334758504, "reclamacao_atendimento": 0.00020100019726346235, "plano_nova_linha": 0.00013814528061404822, "internet_consumo": 0.0004255174209459007, "fidelidade_resgate": 0.0004821744072978329, "roaming_cobranca": 6.525520998109807e-05, "sem_correspondencia": 0.9878695064044442}, "confidence": 0.9878695064044442, "input_tokens": 398, "latency_ms": 145.76263099991138} +{"id": "g0316-oos_conversa-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0014931573681996513, "cancelamento_linha": 0.0007992295459062013, "cadastro_atualizacao": 9.545435699404007e-05, "fidelidade_resgate": 5.789599412004035e-05, "marketplace_pedido": 0.00010816395696628509, "recarga_nao_creditada": 7.433992797453584e-05, "negociacao_divida": 4.799746495151469e-05, "suporte_sem_sinal": 0.00010816395696628509, "roaming_pacote": 6.560475617588979e-05, "bonus_nao_recebido": 0.00010816395696628509, "reclamacao_atendimento": 0.00017833221657340755, "suporte_configuracao": 0.0021725311514044013, "portabilidade": 0.000202076875342135, "plano_troca": 0.0006224405962055528, "parceiros_ofertas": 0.0007053175987163153, "sem_correspondencia": 0.9931611302765375}, "confidence": 0.9931611302765375, "input_tokens": 505, "latency_ms": 167.25257200005217} +{"id": "g0316-oos_conversa-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.01977899021604132, "conta_explicacao": 0.015403893068614635, "plano_troca": 0.00143278524563287, "plano_consulta": 0.0006767998272977868, "cadastro_atualizacao": 0.0034370731273092718, "roaming_duvida": 0.0050009118916499225, "conta_pagamento_confirmacao": 0.0012644285413399166, "sem_correspondencia": 0.9530051180821143}, "confidence": 0.9530051180821143, "input_tokens": 322, "latency_ms": 119.72204900007455} +{"id": "g0316-oos_conversa-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.0833309520133615, "negociacao_divida": 0.012779215383165378, "recarga_nao_creditada": 0.0015262596253311656, "conta_segunda_via": 0.0005614795380493641, "parceiros_ofertas": 0.0017294787334223643, "negociacao_religacao": 0.0019597561513895263, "marketplace_compra": 0.002220694651335239, "sem_correspondencia": 0.8958921639039454}, "confidence": 0.8958921639039454, "input_tokens": 310, "latency_ms": 111.34909800000514} +{"id": "g0316-oos_conversa-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.002471341309226917, "cancelamento_linha": 0.0003789924645389959, "conta_segunda_via": 0.00013942353606279348, "sem_correspondencia": 0.9970102426901714}, "confidence": 0.9970102426901714, "input_tokens": 203, "latency_ms": 76.84235399995032} +{"id": "g0316-oos_conversa-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.01140376509421986, "recarga_nao_creditada": 0.0022455344883379465, "parceiros_ofertas": 0.0004421719578274178, "portabilidade": 0.0004421719578274178, "cancelamento_linha": 0.074361889470142, "internet_consumo": 0.0013619855146190854, "internet_problema_conexao": 0.00039021538319246253, "fidelidade_pontos": 0.00018432469538513763, "conta_pagamento_confirmacao": 0.0012019479980164291, "vas_consulta": 0.0017488240179314393, "conta_vencimento": 0.0003039000459967982, "sem_correspondencia": 0.9059132693765041}, "confidence": 0.9059132693765041, "input_tokens": 391, "latency_ms": 144.61538399996243} +{"id": "g0316-oos_conversa-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0066758246648845245, "vas_consulta": 0.002167322949106489, "roaming_cobranca": 0.000376624255596883, "sem_correspondencia": 0.9907802281304121}, "confidence": 0.9907802281304121, "input_tokens": 198, "latency_ms": 76.08303299991803} +{"id": "g0316-oos_conversa-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.04695798565383858, "cancelamento_linha": 0.0030019235894251576, "seguranca_fraude": 0.00027922238931982256, "troca_numero": 0.00016935694000068976, "reclamacao_atendimento": 0.0008600655081780677, "conta_explicacao": 0.0004062661792295228, "recarga_nao_creditada": 0.00016935694000068976, "roaming_duvida": 0.00011639720915132002, "negociacao_religacao": 0.00027922238931982256, "internet_problema_conexao": 0.0006698196912617848, "conta_vencimento": 4.852157569176102e-05, "roaming_pacote": 0.0005216561000713247, "roaming_cobranca": 0.0005216561000713247, "fidelidade_pontos": 0.0007590051469869906, "suporte_configuracao": 0.0020631898987616233, "sem_correspondencia": 0.9431763546886915}, "confidence": 0.9431763546886915, "input_tokens": 494, "latency_ms": 165.31372500003272} +{"id": "g0318-oos_conversa-indireto_multiplo-6-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.001030328014699492, "vas_contratacao": 0.00022989725492531137, "suporte_chip_esim": 4.8189082507124074e-05, "reclamacao_atendimento": 3.1113210110636766e-05, "seguranca_fraude": 0.00026050771878292645, "cadastro_atualizacao": 9.583543400671022e-05, "conta_explicacao": 2.922815600399249e-05, "conta_segunda_via": 1.7727772743285333e-05, "seguranca_perda_roubo": 2.922815600399249e-05, "fidelidade_pontos": 3.752969519204077e-05, "suporte_sem_sinal": 7.866651468561552e-06, "conta_vencimento": 0.0002028836153842884, "plano_consulta": 0.00012305513308391667, "portabilidade": 0.0001790441621617989, "marketplace_pedido": 0.0005514948449911852, "sem_correspondencia": 0.9971260710979347}, "confidence": 0.9971260710979347, "input_tokens": 525, "latency_ms": 188.84935999994923} +{"id": "g0318-oos_conversa-indireto_multiplo-6-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0031662315661245646, "cadastro_atualizacao": 0.0005502085451227445, "conta_debito_automatico_digital": 6.995116664964909e-05, "internet_problema_conexao": 5.117736678393437e-05, "vas_contratacao": 0.00013911450615715232, "vas_consulta": 8.437721319509479e-05, "roaming_cobranca": 3.985697332686059e-05, "beneficios_consulta": 5.7991554003248815e-05, "roaming_duvida": 5.117736678393437e-05, "plano_troca": 2.7393270452609032e-05, "roaming_pacote": 1.0727358842321e-05, "portabilidade": 0.0001786265617357469, "internet_consumo": 8.437721319509479e-05, "desconto_retencao": 0.00025990011374827987, "vas_cancelamento": 0.00042850284579417177, "sem_correspondencia": 0.9948003863780847}, "confidence": 0.9948003863780847, "input_tokens": 503, "latency_ms": 167.696535999994} +{"id": "g0318-oos_conversa-indireto_multiplo-6-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.00015839321511890855, "suporte_sem_sinal": 0.00010886195858445796, "fidelidade_resgate": 1.6694522049393528e-05, "conta_segunda_via": 7.88593383013088e-06, "vas_consulta": 3.534230345590676e-05, "internet_problema_conexao": 2.75246136070074e-05, "negociacao_religacao": 4.4932696533731195e-06, "cadastro_atualizacao": 5.769472438962804e-06, "negociacao_divida": 3.1189473330042556e-05, "desconto_retencao": 2.75246136070074e-05, "conta_explicacao": 6.141571442155212e-06, "sem_correspondencia": 0.9995701790528827}, "confidence": 0.9995701790528827, "input_tokens": 406, "latency_ms": 146.99709700005315} +{"id": "g0318-oos_conversa-indireto_multiplo-6-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0009091589586489267, "suporte_chip_esim": 0.0002604784027613327, "fidelidade_resgate": 3.525191841472544e-05, "beneficios_consulta": 4.252193034196233e-05, "parceiros_ofertas": 8.456495615002863e-05, "vas_cancelamento": 4.252193034196233e-05, "conta_debito_automatico_digital": 2.4228265583254837e-05, "vas_consulta": 1.7725777762979265e-05, "suporte_sem_sinal": 5.8120587723343374e-05, "negociacao_religacao": 6.585925407004131e-05, "marketplace_compra": 1.6651827179071353e-05, "cadastro_atualizacao": 0.00029516069914632193, "plano_consulta": 9.582464924506896e-05, "seguranca_perda_roubo": 0.0005514327829729843, "conta_contestacao": 0.0004866377229572621, "sem_correspondencia": 0.9970138603367008}, "confidence": 0.9970138603367008, "input_tokens": 516, "latency_ms": 186.30156899996564} +{"id": "g0318-oos_conversa-indireto_multiplo-6-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.002466438833311624, "suporte_sem_sinal": 0.00048567060245606984, "beneficios_consulta": 0.0002294145482498255, "roaming_pacote": 6.174608800679573e-05, "desconto_retencao": 0.0005503368918731292, "bonus_nao_recebido": 0.0005503368918731292, "plano_troca": 0.0006236133976916415, "sem_correspondencia": 0.9950324427465378}, "confidence": 0.9950324427465378, "input_tokens": 304, "latency_ms": 110.22097900001881} +{"id": "g0318-oos_conversa-indireto_multiplo-6-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.006662011648646012, "conta_vencimento": 0.000702170861789397, "suporte_configuracao": 0.00012201899962914102, "atendimento_humano": 0.00017753659688070166, "desconto_retencao": 0.0013118278739647409, "recarga_nao_creditada": 0.00010768138922918784, "plano_consulta": 6.952433027953341e-05, "internet_pacote_adicional": 7.400826434253847e-05, "plano_nova_linha": 0.00017753659688070166, "plano_troca": 0.00012201899962914102, "vas_consulta": 3.4959028701830655e-05, "internet_problema_conexao": 0.0007956638258252556, "marketplace_pedido": 0.00010768138922918784, "bonus_nao_recebido": 0.00025831422424195345, "conta_contestacao": 0.0005468512170115057, "sem_correspondencia": 0.9887301947537193}, "confidence": 0.9887301947537193, "input_tokens": 504, "latency_ms": 166.97073099999216} +{"id": "g0318-oos_conversa-indireto_multiplo-6-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.002461135626835054, "cancelamento_linha": 0.0005491535865627118, "suporte_sem_sinal": 8.421543006009822e-05, "desconto_retencao": 9.54285842969578e-05, "vas_cancelamento": 0.00015733513676319458, "marketplace_compra": 0.00013884777086124291, "plano_troca": 6.558704287749963e-05, "conta_debito_automatico_digital": 7.431985617786632e-05, "troca_numero": 0.00010813475267445498, "vas_contratacao": 0.00020202231454198368, "suporte_configuracao": 4.2346177586620604e-05, "recarga_nao_creditada": 0.00048462633918481467, "conta_pagamento_confirmacao": 0.00013884777086124291, "conta_segunda_via": 0.00033307848714144036, "fidelidade_pontos": 0.002171944567522532, "sem_correspondencia": 0.9928929765560522}, "confidence": 0.9928929765560522, "input_tokens": 509, "latency_ms": 168.3031420000134} +{"id": "g0318-oos_conversa-indireto_multiplo-6-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.012373737657197582, "negociacao_divida": 0.0027609540650851533, "conta_pagamento_confirmacao": 0.001897574128167378, "sem_correspondencia": 0.9829677341495499}, "confidence": 0.9829677341495499, "input_tokens": 210, "latency_ms": 77.78720899989366} +{"id": "g0318-oos_conversa-indireto_multiplo-6-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.002467828724751229, "conta_debito_automatico_digital": 0.0003339842994436563, "suporte_chip_esim": 7.452197022192418e-05, "seguranca_fraude": 5.1218151167908564e-05, "roaming_cobranca": 0.0001392253696069943, "conta_segunda_via": 8.444445527646546e-05, "roaming_duvida": 3.74719998801936e-05, "conta_explicacao": 2.5754103772513655e-05, "reclamacao_atendimento": 7.452197022192418e-05, "fidelidade_resgate": 5.803776876485846e-05, "roaming_pacote": 1.2949976639160405e-05, "plano_nova_linha": 0.00029474010977091267, "vas_contratacao": 0.00010842882687333292, "desconto_retencao": 0.00015776301219782272, "seguranca_perda_roubo": 0.0004859442883077944, "sem_correspondencia": 0.9955931649731034}, "confidence": 0.9955931649731034, "input_tokens": 520, "latency_ms": 187.27425099996253} +{"id": "g0318-oos_conversa-indireto_multiplo-6-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0035381042673241067, "cancelamento_linha": 0.0007894577717898709, "negociacao_religacao": 0.00010684149114852733, "portabilidade": 0.00015545345234611383, "recarga_nao_creditada": 0.00017615183904989647, "roaming_pacote": 7.343101139642339e-05, "vas_cancelamento": 5.372327558698232e-05, "desconto_retencao": 0.00010684149114852733, "internet_consumo": 0.00015545345234611383, "conta_pagamento_confirmacao": 0.00010036829243539691, "reclamacao_atendimento": 3.2584813783696e-05, "recarga_realizar": 0.000478830343138976, "beneficios_consulta": 0.0004225662946836653, "suporte_sem_sinal": 0.0018938107443770367, "fidelidade_pontos": 0.010898128377440499, "sem_correspondencia": 0.9810182530820042}, "confidence": 0.9810182530820042, "input_tokens": 497, "latency_ms": 166.1354540000275} +{"id": "g0318-oos_conversa-indireto_multiplo-6-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 15, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0010298245664704297, "atendimento_humano": 0.000908816990115678, "conta_pagamento_confirmacao": 0.0001579287122471656, "suporte_sem_sinal": 8.45331481215824e-05, "roaming_pacote": 0.0006246201736895865, "recarga_realizar": 0.0002950496782182438, "conta_debito_automatico_digital": 0.00026038042713618173, "sem_correspondencia": 0.9966388463040012}, "confidence": 0.9966388463040012, "input_tokens": 292, "latency_ms": 108.49930299991684} +{"id": "g0318-oos_conversa-indireto_multiplo-6-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.0035846033481722393, "reclamacao_atendimento": 0.0007058502502311584, "conta_segunda_via": 0.00017846689196712528, "cadastro_atualizacao": 9.552644353766778e-05, "roaming_pacote": 0.0007058502502311584, "seguranca_perda_roubo": 0.00033342004945307495, "conta_debito_automatico_digital": 0.0004851233094158002, "sem_correspondencia": 0.9939111594569918}, "confidence": 0.9939111594569918, "input_tokens": 311, "latency_ms": 110.42514199994002} +{"id": "g0320-oos_conversa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.001167172120564891, "recarga_nao_creditada": 0.00033440041130332137, "recarga_realizar": 0.00012301903643776633, "plano_troca": 5.128196398835129e-05, "fidelidade_pontos": 0.00029510732719819586, "troca_numero": 5.811007816362896e-05, "conta_segunda_via": 3.7518686336956664e-05, "conta_debito_automatico_digital": 3.110408344921421e-05, "cadastro_atualizacao": 0.00020282410207597945, "beneficios_consulta": 0.0007079256762844165, "suporte_configuracao": 0.00015795956952252736, "sem_correspondencia": 0.9968335769446748}, "confidence": 0.9968335769446748, "input_tokens": 410, "latency_ms": 148.21685599997636} +{"id": "g0320-oos_conversa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0008033148153771813, "parceiros_ofertas": 0.00015818206601226866, "bonus_nao_recebido": 8.466875861981212e-05, "suporte_chip_esim": 3.5295189721927005e-05, "fidelidade_resgate": 0.00017924376340471682, "recarga_nao_creditada": 7.471991722766697e-05, "recarga_saldo": 4.531992068977021e-05, "conta_vencimento": 1.8892153670407428e-05, "internet_pacote_adicional": 0.00010871683806723808, "cancelamento_linha": 0.00017924376340471682, "conta_contestacao": 7.471991722766697e-05, "sem_correspondencia": 0.9982376828965767}, "confidence": 0.9982376828965767, "input_tokens": 395, "latency_ms": 144.21169299998837} +{"id": "g0320-oos_conversa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.002464133764448374, "conta_pagamento_confirmacao": 0.0009065041522369502, "troca_numero": 0.0001575268012884175, "atendimento_humano": 0.00017850125119653562, "cancelamento_linha": 0.0006230305850119551, "marketplace_pedido": 0.00042820224143758415, "seguranca_fraude": 4.513218420317358e-05, "conta_contestacao": 4.239776339376526e-05, "portabilidade": 0.00033348424094452133, "negociacao_divida": 0.0006230305850119551, "fidelidade_pontos": 9.554483470788477e-05, "sem_correspondencia": 0.994102511596119}, "confidence": 0.994102511596119, "input_tokens": 407, "latency_ms": 147.00195599994004} +{"id": "g0320-oos_conversa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.003163166996413434, "conta_segunda_via": 0.0013186041827053054, "conta_explicacao": 0.0002942203624594243, "recarga_nao_creditada": 9.551936661952005e-05, "fidelidade_resgate": 0.00048508736985995417, "conta_pagamento_confirmacao": 0.0004280881013843176, "recarga_realizar": 0.00037778642350498056, "sem_correspondencia": 0.9938375271970531}, "confidence": 0.9938375271970531, "input_tokens": 308, "latency_ms": 110.66034799989666} +{"id": "g0320-oos_conversa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0021749223270362923, "seguranca_perda_roubo": 0.000800109210261404, "cancelamento_linha": 0.0002943437291470894, "vas_consulta": 0.00015755084493887782, "conta_pagamento_confirmacao": 0.0009066425138922301, "suporte_sem_sinal": 0.0007060938997850958, "troca_numero": 0.0007060938997850958, "sem_correspondencia": 0.9942542435751539}, "confidence": 0.9942542435751539, "input_tokens": 297, "latency_ms": 108.72455799994896} +{"id": "g0320-oos_conversa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0005520344683259923, "cancelamento_linha": 0.00037940737160352904, "fidelidade_resgate": 9.592920648157753e-05, "negociacao_divida": 3.7566417020826216e-05, "seguranca_perda_roubo": 0.00012317553932503198, "bonus_nao_recebido": 0.00037940737160352904, "parceiros_ofertas": 1.774511890695906e-05, "internet_pacote_adicional": 1.774511890695906e-05, "vas_contratacao": 9.592920648157753e-05, "roaming_duvida": 0.00017921935220888816, "negociacao_religacao": 2.010785403890755e-05, "sem_correspondencia": 0.9981017329750963}, "confidence": 0.9981017329750963, "input_tokens": 393, "latency_ms": 143.93635299995822} +{"id": "g0320-oos_conversa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.004067193762506968, "cadastro_atualizacao": 0.00042867906871108587, "suporte_configuracao": 0.00029462652796722786, "sem_correspondencia": 0.9952095006408147}, "confidence": 0.9952095006408147, "input_tokens": 205, "latency_ms": 76.4820450000343} +{"id": "g0320-oos_conversa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.005880758229593976, "vas_cancelamento": 0.0005469957228970894, "internet_pacote_adicional": 0.00010770984412519499, "vas_consulta": 8.388451094920081e-05, "marketplace_compra": 9.505360381835416e-05, "fidelidade_pontos": 6.137121923698102e-05, "fidelidade_resgate": 2.723331345280655e-05, "vas_contratacao": 2.1209325842674765e-05, "plano_nova_linha": 5.087852776569039e-05, "roaming_cobranca": 2.898971126848577e-05, "recarga_nao_creditada": 2.723331345280655e-05, "desconto_retencao": 0.00037594429589168704, "conta_pagamento_confirmacao": 0.00037594429589168704, "troca_numero": 0.00017758351107300424, "cancelamento_linha": 0.0031477430507472794, "sem_correspondencia": 0.9889914675239931}, "confidence": 0.9889914675239931, "input_tokens": 485, "latency_ms": 164.69340799994825} +{"id": "g0320-oos_conversa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.0021629157460898666, "roaming_duvida": 0.00022796964243051816, "recarga_saldo": 0.00012202335646632257, "roaming_cobranca": 5.76397522478848e-05, "marketplace_compra": 0.00015668109113230666, "cancelamento_linha": 6.952681273052962e-05, "suporte_chip_esim": 6.135719688127161e-05, "plano_troca": 3.961518375213906e-05, "negociacao_divida": 9.503188556897319e-05, "seguranca_fraude": 8.386534466139255e-05, "atendimento_humano": 0.00010768523412450563, "bonus_nao_recebido": 0.0014865488032157416, "negociacao_religacao": 0.0002583234476663392, "portabilidade": 0.0004259033628880848, "conta_pagamento_confirmacao": 0.005879414569084022, "sem_correspondencia": 0.9887654985710601}, "confidence": 0.9887654985710601, "input_tokens": 524, "latency_ms": 189.13494799994623} +{"id": "g0320-oos_conversa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0024584903622083846, "portabilidade": 0.0014911497812874026, "internet_consumo": 0.0003327204895039543, "roaming_cobranca": 0.00012240102774500343, "marketplace_pedido": 0.000377021707985043, "conta_vencimento": 0.0003327204895039543, "seguranca_fraude": 0.0005485633482429282, "cadastro_atualizacao": 0.00013869853524304033, "conta_explicacao": 0.0005485633482429282, "conta_debito_automatico_digital": 0.0014911497812874026, "recarga_nao_creditada": 0.0003327204895039543, "sem_correspondencia": 0.991825800639246}, "confidence": 0.991825800639246, "input_tokens": 410, "latency_ms": 146.84382199993706} +{"id": "g0320-oos_conversa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0007094075231992297, "internet_pacote_adicional": 0.0003351003862221616, "roaming_cobranca": 3.531932085819708e-05, "sem_correspondencia": 0.9989201727697204}, "confidence": 0.9989201727697204, "input_tokens": 197, "latency_ms": 75.191833999952} +{"id": "g0320-oos_conversa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0035827006241968694, "marketplace_pedido": 0.0005494249354390155, "conta_segunda_via": 7.435657925489679e-05, "troca_numero": 6.164376933059813e-05, "bonus_nao_recebido": 0.00020212213821496074, "internet_consumo": 5.79089621502246e-05, "conta_explicacao": 4.800821582614288e-05, "conta_vencimento": 4.236710176518385e-05, "roaming_duvida": 5.79089621502246e-05, "recarga_nao_creditada": 9.547573766124393e-05, "vas_contratacao": 2.4140046919428923e-05, "parceiros_ofertas": 0.0004278925699588612, "vas_cancelamento": 0.00020212213821496074, "internet_problema_conexao": 0.0004848658037276724, "plano_consulta": 0.0007054755816657172, "sem_correspondencia": 0.993383586833524}, "confidence": 0.993383586833524, "input_tokens": 500, "latency_ms": 166.98159400004897} +{"id": "g0321-oos_desabafo-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.002798929686538225, "fidelidade_pontos": 0.0003787939418870143, "internet_problema_conexao": 0.00033428448043309935, "sem_correspondencia": 0.9964879918911417}, "confidence": 0.9964879918911417, "input_tokens": 212, "latency_ms": 77.88226200000281} +{"id": "g0321-oos_desabafo-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.001696431925832581, "marketplace_pedido": 0.00037852512729193307, "vas_consulta": 7.453601692193534e-05, "internet_consumo": 4.2469342265972186e-05, "fidelidade_pontos": 0.0001788026095047442, "bonus_nao_recebido": 4.2469342265972186e-05, "portabilidade": 2.0061096803355554e-05, "plano_troca": 2.2732200809546202e-05, "parceiros_ofertas": 2.7420268252386736e-05, "fidelidade_resgate": 4.2469342265972186e-05, "roaming_duvida": 6.932929541791185e-06, "roaming_pacote": 0.00012288911653245949, "cadastro_atualizacao": 8.44603722728538e-05, "seguranca_fraude": 0.00015779274906197968, "recarga_nao_creditada": 0.0013211825122657456, "sem_correspondencia": 0.9957808250481107}, "confidence": 0.9957808250481107, "input_tokens": 521, "latency_ms": 188.5288319999745} +{"id": "g0321-oos_desabafo-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.03290575978682174, "recarga_nao_creditada": 0.00445331032086546, "marketplace_pedido": 0.0009936678450853656, "sem_correspondencia": 0.9616472620472275}, "confidence": 0.9616472620472275, "input_tokens": 202, "latency_ms": 77.28384600000027} +{"id": "g0321-oos_desabafo-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.036621124948287155, "cancelamento_linha": 0.017298594549320374, "plano_consulta": 0.0016090199360674021, "sem_correspondencia": 0.944471260566325}, "confidence": 0.944471260566325, "input_tokens": 205, "latency_ms": 77.32066799997028} +{"id": "g0321-oos_desabafo-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.015652302369483874, "recarga_nao_creditada": 0.008378073725901113, "negociacao_religacao": 0.000883042474032107, "fidelidade_pontos": 0.0006069056251193225, "vas_consulta": 0.0018694009321956677, "plano_troca": 0.002118308774479204, "vas_cancelamento": 0.002118308774479204, "sem_correspondencia": 0.9683736573243096}, "confidence": 0.9683736573243096, "input_tokens": 307, "latency_ms": 110.61022900003081} +{"id": "g0321-oos_desabafo-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.00037971242688145823, "plano_nova_linha": 5.823078663501335e-05, "cadastro_atualizacao": 4.002139534980931e-05, "seguranca_perda_roubo": 1.5672603606442005e-05, "negociacao_religacao": 0.00013968839540700302, "suporte_chip_esim": 4.5350182230212295e-05, "portabilidade": 1.2205835961464756e-05, "negociacao_divida": 7.880680002340294e-06, "troca_numero": 9.600633653474726e-05, "plano_consulta": 0.0002609722800193272, "conta_segunda_via": 4.002139534980931e-05, "sem_correspondencia": 0.9989042376820224}, "confidence": 0.9989042376820224, "input_tokens": 407, "latency_ms": 146.20636699999068} +{"id": "g0321-oos_desabafo-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.03190644697676849, "portabilidade": 0.013300585927500953, "conta_contestacao": 0.003810681669280163, "plano_consulta": 0.0014018714429770455, "recarga_realizar": 0.0015885284570079988, "recarga_nao_creditada": 0.0018000385637112464, "vas_contratacao": 0.00027604485425753084, "roaming_pacote": 0.00024360872885668703, "seguranca_perda_roubo": 0.0014018714429770455, "marketplace_pedido": 0.006282751924009277, "seguranca_fraude": 0.005544509112645594, "sem_correspondencia": 0.9324430609000081}, "confidence": 0.9324430609000081, "input_tokens": 413, "latency_ms": 147.00115799996638} +{"id": "g0321-oos_desabafo-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.0051574788072082925, "seguranca_fraude": 0.00354467988978591, "suporte_sem_sinal": 0.0003736065117034697, "internet_pacote_adicional": 0.0002909650438752382, "reclamacao_atendimento": 0.004551459072507011, "vas_consulta": 0.002760599473902728, "roaming_cobranca": 0.00047972025686730124, "sem_correspondencia": 0.9828414909441501}, "confidence": 0.9828414909441501, "input_tokens": 312, "latency_ms": 110.25752199998351} +{"id": "g0321-oos_desabafo-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0227723070235019, "beneficios_consulta": 0.006524375197806292, "vas_cancelamento": 0.0024001835017617972, "sem_correspondencia": 0.9683031342769299}, "confidence": 0.9683031342769299, "input_tokens": 209, "latency_ms": 78.23532700001579} +{"id": "g0321-oos_desabafo-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0010314230915269755, "internet_problema_conexao": 0.0002955076633148454, "suporte_chip_esim": 0.0004872097701620775, "sem_correspondencia": 0.998185859474996}, "confidence": 0.998185859474996, "input_tokens": 206, "latency_ms": 77.37290700003996} +{"id": "g0321-oos_desabafo-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.007489631891352248, "vas_contratacao": 0.005832931181901698, "internet_consumo": 0.0010136114533541238, "plano_troca": 0.0004787961480396973, "vas_consulta": 0.0016711627633702146, "recarga_saldo": 0.0016711627633702146, "marketplace_pedido": 0.0008945089680092843, "sem_correspondencia": 0.9809481948306025}, "confidence": 0.9809481948306025, "input_tokens": 308, "latency_ms": 111.91925100001754} +{"id": "g0321-oos_desabafo-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.012297652118940754, "vas_cancelamento": 0.005126424099605331, "conta_pagamento_confirmacao": 0.0007861625978280177, "roaming_duvida": 0.0005403211248736555, "fidelidade_pontos": 0.0011438598303337077, "fidelidade_resgate": 0.0018859060329706235, "bonus_nao_recebido": 0.0012961629972679232, "sem_correspondencia": 0.97692351119818}, "confidence": 0.97692351119818, "input_tokens": 321, "latency_ms": 117.6722840000366} +{"id": "g0323-oos_desabafo-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.001912673624522469, "negociacao_divida": 0.0031534656886573046, "fidelidade_resgate": 0.0003323728382669255, "parceiros_ofertas": 0.00013855361264622878, "negociacao_religacao": 0.001160095195296567, "marketplace_compra": 0.001489591716538121, "suporte_chip_esim": 0.0010237804165524917, "sem_correspondencia": 0.9907894669075199}, "confidence": 0.9907894669075199, "input_tokens": 321, "latency_ms": 117.6406729999826} +{"id": "g0323-oos_desabafo-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.004584622461503423, "reclamacao_atendimento": 0.0009027656890734148, "plano_troca": 0.00013844360231659252, "roaming_cobranca": 7.41035203452943e-05, "internet_pacote_adicional": 0.0002282549119317156, "conta_debito_automatico_digital": 0.00013844360231659252, "vas_cancelamento": 7.41035203452943e-05, "conta_explicacao": 0.00017776510415231468, "seguranca_fraude": 0.00020143425277945862, "atendimento_humano": 0.0007966879243669364, "conta_segunda_via": 0.00012217605022704642, "plano_consulta": 0.0007030746255803717, "cadastro_atualizacao": 0.0003321089372050799, "roaming_duvida": 0.0006204611793605022, "fidelidade_resgate": 0.0009027656890734148, "sem_correspondencia": 0.9900027889294226}, "confidence": 0.9900027889294226, "input_tokens": 534, "latency_ms": 189.57798700000694} +{"id": "g0323-oos_desabafo-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.0006252769719827638, "seguranca_perda_roubo": 0.0004297461591186367, "recarga_realizar": 0.00012312433601973196, "cadastro_atualizacao": 6.191080416742618e-05, "beneficios_consulta": 0.000551804991032264, "conta_segunda_via": 0.0002606542213991971, "internet_problema_conexao": 0.0002606542213991971, "sem_correspondencia": 0.9976868282948809}, "confidence": 0.9976868282948809, "input_tokens": 313, "latency_ms": 112.32028700010233} +{"id": "g0323-oos_desabafo-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0031523335191764117, "seguranca_perda_roubo": 0.0006207312740633596, "plano_consulta": 0.000376492549161913, "recarga_realizar": 0.0002015219396911617, "internet_consumo": 0.0031523335191764117, "plano_nova_linha": 0.0009031586745472061, "recarga_saldo": 0.0011596786934206247, "sem_correspondencia": 0.9904337498307629}, "confidence": 0.9904337498307629, "input_tokens": 302, "latency_ms": 108.943849999946} +{"id": "g0323-oos_desabafo-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.004599240896613489, "bonus_nao_recebido": 0.0016919661708590138, "vas_cancelamento": 0.000549300992056238, "sem_correspondencia": 0.9931594919404713}, "confidence": 0.9931594919404713, "input_tokens": 220, "latency_ms": 78.66986500005169} +{"id": "g0323-oos_desabafo-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.004534575199843212, "parceiros_ofertas": 0.00275035888747745, "atendimento_humano": 0.0031165649187236697, "cancelamento_linha": 0.0006953996294277907, "recarga_saldo": 0.005138346873017531, "seguranca_perda_roubo": 0.002141981655294836, "recarga_realizar": 0.0024271831991948636, "sem_correspondencia": 0.9791955896370207}, "confidence": 0.9791955896370207, "input_tokens": 291, "latency_ms": 107.92410400006247} +{"id": "g0323-oos_desabafo-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.004538727582124031, "portabilidade": 0.0004783783676534183, "fidelidade_resgate": 0.0001759855665608463, "plano_troca": 0.00011362482172258812, "vas_contratacao": 0.0003725614473329026, "recarga_realizar": 0.00010027355322691086, "negociacao_religacao": 7.809312177447038e-05, "conta_explicacao": 0.00012095299311922469, "conta_segunda_via": 0.00012095299311922469, "conta_contestacao": 6.0818984390448115e-05, "reclamacao_atendimento": 8.849110013390042e-05, "suporte_chip_esim": 0.0008937284514915242, "seguranca_perda_roubo": 0.0010127270122694306, "atendimento_humano": 0.009608486366756978, "roaming_cobranca": 0.002143943101798489, "sem_correspondencia": 0.9800922545365256}, "confidence": 0.9800922545365256, "input_tokens": 522, "latency_ms": 189.21215199998187} +{"id": "g0323-oos_desabafo-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0021706943529725374, "vas_contratacao": 0.0006219143446439585, "conta_debito_automatico_digital": 0.00037721011774165025, "seguranca_perda_roubo": 7.427707618847965e-05, "conta_pagamento_confirmacao": 0.0002937715350796541, "recarga_nao_creditada": 0.00020190602647421221, "beneficios_consulta": 0.0001080725081571799, "cadastro_atualizacao": 8.416695398130249e-05, "desconto_retencao": 0.0021706943529725374, "roaming_cobranca": 0.001316592677942921, "seguranca_fraude": 0.00025925246977531654, "sem_correspondencia": 0.9923214475840703}, "confidence": 0.9923214475840703, "input_tokens": 408, "latency_ms": 148.12693099997887} +{"id": "g0323-oos_desabafo-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.0024585336363140823, "marketplace_pedido": 0.0009044439802284187, "marketplace_compra": 0.0001387009766010243, "internet_consumo": 9.532769417572148e-05, "conta_debito_automatico_digital": 0.00020180873015365034, "troca_numero": 0.00010802042918964632, "atendimento_humano": 0.0006216146508780261, "suporte_configuracao": 0.00017809557927512688, "recarga_realizar": 9.532769417572148e-05, "fidelidade_pontos": 0.0002591275388267649, "parceiros_ofertas": 3.2944369571615256e-05, "roaming_cobranca": 0.0004272290850878606, "cadastro_atualizacao": 0.0002936299697685626, "recarga_nao_creditada": 0.0004272290850878606, "suporte_sem_sinal": 0.0019147079211687958, "sem_correspondencia": 0.9918432586594971}, "confidence": 0.9918432586594971, "input_tokens": 498, "latency_ms": 165.34680899997056} +{"id": "g0323-oos_desabafo-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0004869429541711415, "seguranca_perda_roubo": 0.0001231184597126006, "conta_vencimento": 2.580703112426476e-05, "conta_segunda_via": 3.3136883892807575e-05, "marketplace_pedido": 5.8157042393224645e-05, "internet_pacote_adicional": 3.997071172305537e-05, "suporte_sem_sinal": 4.5292750156960244e-05, "roaming_duvida": 2.4243462150568257e-05, "beneficios_consulta": 3.527402928969814e-05, "roaming_pacote": 3.3136883892807575e-05, "recarga_saldo": 1.1451800642571196e-05, "troca_numero": 0.0002606417812569024, "roaming_cobranca": 9.588475283471856e-05, "cancelamento_linha": 0.00037923155401958824, "internet_problema_conexao": 0.0007084978177278351, "sem_correspondencia": 0.9976392120850113}, "confidence": 0.9976392120850113, "input_tokens": 481, "latency_ms": 164.0966349999644} +{"id": "g0323-oos_desabafo-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.0019166717475036837, "internet_problema_conexao": 0.0014927054578467067, "cadastro_atualizacao": 0.0002939311322910385, "marketplace_compra": 0.00015732999775630558, "conta_debito_automatico_digital": 0.0013173079430208391, "roaming_pacote": 0.0007989876557251217, "desconto_retencao": 0.0011625201794659753, "sem_correspondencia": 0.9928605458863904}, "confidence": 0.9928605458863904, "input_tokens": 308, "latency_ms": 110.17780700001367} +{"id": "g0323-oos_desabafo-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.00023028973913539398, "troca_numero": 0.00029569787825223557, "roaming_duvida": 5.822636456097352e-05, "suporte_chip_esim": 3.7593766478045784e-05, "fidelidade_resgate": 0.00017934982917195438, "fidelidade_pontos": 0.00029569787825223557, "conta_explicacao": 7.476413201761637e-05, "sem_correspondencia": 0.9988283804121316}, "confidence": 0.9988283804121316, "input_tokens": 310, "latency_ms": 110.85856399995464} +{"id": "g0324-oos_desabafo-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.004046214992182084, "plano_consulta": 0.0007967469723468992, "conta_pagamento_confirmacao": 0.00013845386331692343, "seguranca_fraude": 0.0002586658704327157, "recarga_realizar": 0.00022827182946121984, "cancelamento_linha": 0.00022827182946121984, "roaming_pacote": 0.00010782797717048122, "negociacao_divida": 8.397651305737634e-05, "vas_contratacao": 0.00017777827953754021, "recarga_saldo": 0.0007031267352397928, "plano_nova_linha": 6.143852941721828e-05, "marketplace_compra": 0.000620507165973536, "internet_consumo": 0.00042646792258658166, "conta_segunda_via": 0.0010230433631624237, "troca_numero": 0.0010230433631624237, "sem_correspondencia": 0.9900761647934916}, "confidence": 0.9900761647934916, "input_tokens": 521, "latency_ms": 188.2181749999745} +{"id": "g0324-oos_desabafo-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0015002416139098251, "internet_consumo": 0.00048705714158949745, "conta_vencimento": 0.00013954420741040384, "sem_correspondencia": 0.9978731570370902}, "confidence": 0.9978731570370902, "input_tokens": 205, "latency_ms": 79.2801510000345} +{"id": "g0324-oos_desabafo-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0008030195819409191, "plano_consulta": 0.00017917788792080246, "vas_cancelamento": 8.463764124456535e-05, "seguranca_perda_roubo": 3.113644816311972e-05, "conta_vencimento": 0.0001395438794218014, "vas_consulta": 0.00017917788792080246, "roaming_duvida": 2.424909021149984e-05, "suporte_chip_esim": 2.010320187471669e-05, "conta_contestacao": 0.00020303514652123848, "cadastro_atualizacao": 0.0004298254085584187, "plano_nova_linha": 3.5282218070034536e-05, "sem_correspondencia": 0.997870811608152}, "confidence": 0.997870811608152, "input_tokens": 416, "latency_ms": 148.98431899996467} +{"id": "g0324-oos_desabafo-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0014943731456107977, "negociacao_religacao": 0.0011638189760025679, "vas_cancelamento": 0.0002942595194823832, "portabilidade": 0.0001784774204783724, "desconto_retencao": 0.0014943731456107977, "roaming_pacote": 0.0010270666414914417, "vas_contratacao": 0.0003778367021177017, "sem_correspondencia": 0.993969794449206}, "confidence": 0.993969794449206, "input_tokens": 302, "latency_ms": 109.39361100008682} +{"id": "g0324-oos_desabafo-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0031531893294515214, "suporte_sem_sinal": 0.0031531893294515214, "desconto_retencao": 0.0005479421442246557, "roaming_duvida": 0.0002588295417689205, "vas_consulta": 0.0009034038682962272, "marketplace_pedido": 0.0007972511155543623, "conta_explicacao": 0.0004835572450738203, "sem_correspondencia": 0.9907026374261789}, "confidence": 0.9907026374261789, "input_tokens": 308, "latency_ms": 110.66757000003236} +{"id": "g0324-oos_desabafo-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.013918168331990985, "plano_consulta": 0.0039876219906230075, "conta_explicacao": 0.0018836192533448533, "conta_pagamento_confirmacao": 0.0003709066226230083, "suporte_chip_esim": 0.0024186149966571777, "roaming_pacote": 0.001142472828378672, "plano_nova_linha": 0.0005396659515415101, "sem_correspondencia": 0.9757389300248408}, "confidence": 0.9757389300248408, "input_tokens": 320, "latency_ms": 109.71970500008865} +{"id": "g0324-oos_desabafo-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.004570667279156376, "internet_problema_conexao": 0.0011556456674198785, "suporte_sem_sinal": 0.0001772240030116607, "plano_consulta": 0.00015639963372143356, "recarga_nao_creditada": 0.00020082110485897386, "marketplace_compra": 0.00010749179146357628, "internet_consumo": 9.486117301987532e-05, "plano_troca": 0.00013802219232453037, "reclamacao_atendimento": 0.0004817447869533683, "marketplace_pedido": 0.00033109802718649106, "beneficios_consulta": 5.4050267120553384e-05, "desconto_retencao": 0.0031413706178848805, "conta_pagamento_confirmacao": 0.0005458883601092172, "negociacao_divida": 0.0005458883601092172, "internet_pacote_adicional": 0.0013095181003302152, "sem_correspondencia": 0.9869893086353297}, "confidence": 0.9869893086353297, "input_tokens": 531, "latency_ms": 189.51404599999933} +{"id": "g0324-oos_desabafo-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0027918127059870118, "parceiros_ofertas": 0.0003778307633083264, "conta_vencimento": 0.0002942548943329912, "seguranca_fraude": 0.0003334344783207714, "plano_nova_linha": 0.0002942548943329912, "plano_consulta": 0.0001784746151834604, "marketplace_compra": 6.1679176577138e-05, "seguranca_perda_roubo": 0.00010825032608918261, "roaming_pacote": 0.0004281383449638882, "vas_cancelamento": 0.0007998677322005064, "beneficios_consulta": 0.0003778307633083264, "sem_correspondencia": 0.9939541713053954}, "confidence": 0.9939541713053954, "input_tokens": 407, "latency_ms": 146.5327780000507} +{"id": "g0324-oos_desabafo-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.0024628212327855426, "conta_pagamento_confirmacao": 0.000294142050141879, "conta_debito_automatico_digital": 8.427310832393887e-05, "conta_explicacao": 6.563196275454493e-05, "suporte_configuracao": 0.00025957944817009095, "vas_consulta": 6.563196275454493e-05, "seguranca_perda_roubo": 3.3001823397197855e-05, "vas_contratacao": 3.513025814050288e-05, "negociacao_divida": 6.563196275454493e-05, "desconto_retencao": 5.111422398775287e-05, "conta_contestacao": 0.00017840617172178036, "negociacao_religacao": 0.00042797415763463036, "conta_vencimento": 0.00033330660910017504, "seguranca_fraude": 0.0003776858684988127, "plano_troca": 0.0016926706288722683, "sem_correspondencia": 0.9935729985309618}, "confidence": 0.9935729985309618, "input_tokens": 525, "latency_ms": 187.9373140000098} +{"id": "g0324-oos_desabafo-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.002784417440614844, "suporte_sem_sinal": 0.0007040109802367438, "conta_pagamento_confirmacao": 0.00013862798148056398, "recarga_realizar": 8.950495196459925e-05, "conta_vencimento": 0.00020170252288007157, "parceiros_ofertas": 7.420221139999081e-05, "beneficios_consulta": 6.548322172541923e-05, "vas_consulta": 3.9717581673227176e-05, "vas_contratacao": 8.408212106203718e-05, "suporte_configuracao": 8.408212106203718e-05, "conta_debito_automatico_digital": 2.4089931014452875e-05, "marketplace_pedido": 0.0007040109802367438, "cancelamento_linha": 0.0007040109802367438, "conta_contestacao": 0.0014903912568566917, "seguranca_perda_roubo": 0.0014903912568566917, "sem_correspondencia": 0.9913212744606991}, "confidence": 0.9913212744606991, "input_tokens": 506, "latency_ms": 167.56092299999636} +{"id": "g0324-oos_desabafo-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.00404112869174681, "negociacao_divida": 0.0021630603163734757, "plano_troca": 0.000425931830464815, "plano_nova_linha": 0.0003317160431010348, "negociacao_religacao": 0.0021630603163734757, "roaming_cobranca": 0.0010217573450162273, "suporte_configuracao": 0.0010217573450162273, "sem_correspondencia": 0.988831588111908}, "confidence": 0.988831588111908, "input_tokens": 314, "latency_ms": 111.6740170000412} +{"id": "g0324-oos_desabafo-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.004503890476825628, "desconto_retencao": 0.0012903862261434713, "troca_numero": 0.0001978871369273844, "portabilidade": 0.0002540921134503289, "parceiros_ofertas": 0.0001978871369273844, "conta_contestacao": 0.0001978871369273844, "fidelidade_pontos": 0.00010592135159728479, "plano_nova_linha": 0.00012002461570921068, "negociacao_religacao": 0.00017463478539975043, "internet_consumo": 0.00017463478539975043, "roaming_pacote": 4.4154588553921546e-05, "marketplace_pedido": 0.0004189270721627074, "roaming_cobranca": 0.00047470656376898655, "cancelamento_linha": 0.0178132323874767, "conta_segunda_via": 0.0014621991560132142, "sem_correspondencia": 0.9725695344667169}, "confidence": 0.9725695344667169, "input_tokens": 490, "latency_ms": 165.56677799997033} +{"id": "g0326-oos_desabafo-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.2581063826781894, "plano_troca": 0.034930900404930305, "roaming_pacote": 0.005356827073461585, "sem_correspondencia": 0.7016058898434187}, "confidence": 0.7016058898434187, "input_tokens": 245, "latency_ms": 81.52176800001598} +{"id": "g0326-oos_desabafo-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 176, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.00406170858363418, "roaming_duvida": 0.001693172043519278, "portabilidade": 0.00037779774922930075, "sem_correspondencia": 0.9938673216236174}, "confidence": 0.9938673216236174, "input_tokens": 240, "latency_ms": 81.38946099995792} +{"id": "g0326-oos_desabafo-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 180, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0016922844257447728, "suporte_chip_esim": 0.0003775996949331248, "beneficios_consulta": 7.435378848587423e-05, "conta_debito_automatico_digital": 6.561698803421417e-05, "internet_consumo": 0.00012258867263379914, "plano_nova_linha": 9.547215424288685e-05, "atendimento_humano": 0.00010818412389128468, "reclamacao_atendimento": 0.0003332305611953708, "roaming_pacote": 7.914919584276365e-05, "vas_consulta": 0.00010818412389128468, "roaming_duvida": 2.5695981719782456e-05, "parceiros_ofertas": 0.0002940749381014412, "marketplace_pedido": 0.0003332305611953708, "portabilidade": 0.001026422389168392, "seguranca_perda_roubo": 0.001917609479181772, "sem_correspondencia": 0.9933463029217379}, "confidence": 0.9933463029217379, "input_tokens": 536, "latency_ms": 189.75005199990846} +{"id": "g0326-oos_desabafo-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0008019950457712709, "plano_consulta": 0.0002950374892606005, "roaming_pacote": 0.00012298992365405016, "troca_numero": 5.8096326258344255e-05, "cadastro_atualizacao": 0.000624594369666053, "portabilidade": 0.00026036967041881577, "vas_contratacao": 4.816354612747597e-05, "conta_contestacao": 0.00017894928300119103, "plano_troca": 0.00022977542767157685, "internet_problema_conexao": 0.0007077581437813375, "vas_consulta": 7.459715953189746e-05, "sem_correspondencia": 0.9965976736148573}, "confidence": 0.9965976736148573, "input_tokens": 424, "latency_ms": 149.5038929999737} +{"id": "g0326-oos_desabafo-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.0016896578329983721, "roaming_duvida": 0.0002286703214017959, "conta_explicacao": 8.412311004978678e-05, "negociacao_divida": 0.00010801621143474622, "cadastro_atualizacao": 0.000259117420958739, "conta_vencimento": 6.974050774316752e-05, "plano_troca": 4.229975617015742e-05, "internet_pacote_adicional": 3.506772955699155e-05, "conta_segunda_via": 0.00012239840289342193, "suporte_chip_esim": 7.42383840547199e-05, "vas_consulta": 3.732940380024755e-05, "roaming_pacote": 0.0003327133544175978, "vas_contratacao": 0.0004840950742064276, "desconto_retencao": 0.002458437640655026, "plano_nova_linha": 0.002169563603075441, "sem_correspondencia": 0.9918045312465834}, "confidence": 0.9918045312465834, "input_tokens": 541, "latency_ms": 189.85296400001062} +{"id": "g0326-oos_desabafo-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0007089369633644981, "plano_nova_linha": 0.0009102930797894418, "cadastro_atualizacao": 0.0001231947717816326, "sem_correspondencia": 0.9982575751850645}, "confidence": 0.9982575751850645, "input_tokens": 231, "latency_ms": 82.33074199995372} +{"id": "g0326-oos_desabafo-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 154, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.001165905903017739, "suporte_chip_esim": 0.0007071576765202027, "portabilidade": 0.0001577882056121444, "internet_consumo": 0.0001577882056121444, "suporte_sem_sinal": 0.0005507349522288893, "vas_cancelamento": 0.000801314627223199, "roaming_pacote": 0.0007071576765202027, "sem_correspondencia": 0.9957521527532655}, "confidence": 0.9957521527532655, "input_tokens": 336, "latency_ms": 119.6612249999589} +{"id": "g0326-oos_desabafo-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 165, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0011640033351827484, "suporte_sem_sinal": 0.0005498362428193187, "negociacao_divida": 0.0002943061327829829, "cancelamento_linha": 0.00015753072105531907, "conta_pagamento_confirmacao": 0.0004852287812168002, "parceiros_ofertas": 0.0002022734497441764, "seguranca_fraude": 6.168991673971623e-05, "desconto_retencao": 0.00025972425059263304, "roaming_duvida": 0.0005498362428193187, "suporte_chip_esim": 0.0019191170578816879, "vas_cancelamento": 0.00022920584667410394, "sem_correspondencia": 0.9941272480224912}, "confidence": 0.9941272480224912, "input_tokens": 450, "latency_ms": 157.389835999993} +{"id": "g0326-oos_desabafo-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0011662719030652757, "cadastro_atualizacao": 0.0007073796667704901, "bonus_nao_recebido": 0.0001392913151891618, "suporte_configuracao": 8.448445329392265e-05, "fidelidade_pontos": 0.0003786330509408599, "suporte_sem_sinal": 0.0009082934713814144, "conta_vencimento": 0.0005509078384096472, "sem_correspondencia": 0.9960647383009492}, "confidence": 0.9960647383009492, "input_tokens": 336, "latency_ms": 119.18621699999221} +{"id": "g0326-oos_desabafo-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0009077896494597891, "conta_vencimento": 0.0004288094673292947, "internet_problema_conexao": 9.568032511834843e-05, "negociacao_divida": 5.803305071555112e-05, "seguranca_fraude": 0.00017875438060815517, "recarga_nao_creditada": 0.00017875438060815517, "suporte_configuracao": 3.3066235564459626e-05, "conta_contestacao": 0.0001577501872101248, "reclamacao_atendimento": 0.0005506022549671462, "seguranca_perda_roubo": 0.0016959743428020652, "recarga_saldo": 0.00020255524986504973, "sem_correspondencia": 0.9955122304757519}, "confidence": 0.9955122304757519, "input_tokens": 432, "latency_ms": 150.8208799999693} +{"id": "g0326-oos_desabafo-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 146, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_cancelamento": 0.014002747590413115, "reclamacao_atendimento": 0.7645241138176243, "conta_segunda_via": 0.0024333126679273055, "sem_correspondencia": 0.21903982592403531}, "confidence": 0.7645241138176243, "input_tokens": 241, "latency_ms": 81.6001180000967} +{"id": "g0326-oos_desabafo-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.002768606774492445, "internet_pacote_adicional": 0.00048111171706716936, "internet_problema_conexao": 0.0003306629250409811, "vas_cancelamento": 0.0002272610832743292, "conta_contestacao": 0.005172438414164975, "portabilidade": 0.0007000134178049526, "conta_debito_automatico_digital": 0.0001378408147653866, "roaming_duvida": 0.00010735053447848356, "seguranca_fraude": 0.0007000134178049526, "suporte_sem_sinal": 0.003137242483666449, "roaming_cobranca": 0.0005451709979469876, "sem_correspondencia": 0.9856922874194929}, "confidence": 0.9856922874194929, "input_tokens": 433, "latency_ms": 150.6529609999916} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0004875290044182058, "marketplace_pedido": 0.00026095547134933, "internet_consumo": 8.471983764422112e-05, "bonus_nao_recebido": 2.2802034966871378e-05, "conta_segunda_via": 6.59798758990017e-05, "seguranca_perda_roubo": 2.927839244966547e-05, "plano_nova_linha": 1.2992207893037251e-05, "conta_debito_automatico_digital": 1.1465583223340507e-05, "vas_contratacao": 5.822703611378499e-05, "desconto_retencao": 5.138517901709663e-05, "internet_problema_conexao": 7.476499430849495e-05, "sem_correspondencia": 0.998839900382717}, "confidence": 0.998839900382717, "input_tokens": 411, "latency_ms": 146.91457200001423} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0035904949571128214, "seguranca_fraude": 0.0007070103768172965, "marketplace_compra": 0.00015775533860584511, "sem_correspondencia": 0.995544739327464}, "confidence": 0.995544739327464, "input_tokens": 211, "latency_ms": 78.1399599999304} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.002790258538485139, "plano_consulta": 0.0009058643190869032, "suporte_chip_esim": 0.00037762042960926326, "seguranca_perda_roubo": 0.00010819006447545969, "recarga_saldo": 0.0010264787518617583, "conta_explicacao": 0.0009058643190869032, "parceiros_ofertas": 0.0004848742294788382, "sem_correspondencia": 0.9934008493479157}, "confidence": 0.9934008493479157, "input_tokens": 310, "latency_ms": 111.1932619999152} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 10, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.006664063841842317, "troca_numero": 0.0004827431655637978, "negociacao_divida": 0.000177591285976943, "plano_consulta": 0.000138308232585501, "conta_segunda_via": 0.0009018829675425993, "conta_explicacao": 0.000177591285976943, "suporte_configuracao": 0.00010771455984281018, "roaming_cobranca": 3.722515579957433e-05, "marketplace_pedido": 0.000138308232585501, "roaming_duvida": 0.00015672375980066729, "conta_vencimento": 4.490210896485541e-05, "plano_nova_linha": 0.0009018829675425993, "beneficios_consulta": 0.0004827431655637978, "fidelidade_resgate": 0.000177591285976943, "roaming_pacote": 0.0003759607553634546, "sem_correspondencia": 0.9890347672290717}, "confidence": 0.9890347672290717, "input_tokens": 496, "latency_ms": 165.8522239999911} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 12, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.00048701583252243834, "roaming_cobranca": 0.00033472076029413163, "vas_cancelamento": 8.463066174022565e-05, "fidelidade_pontos": 0.00012313688624548543, "atendimento_humano": 0.0005518612372418536, "troca_numero": 0.00033472076029413163, "marketplace_pedido": 0.00029539003419033196, "sem_correspondencia": 0.9977885238274713}, "confidence": 0.9977885238274713, "input_tokens": 288, "latency_ms": 108.20212600003742} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 3, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.02572341730604834, "recarga_realizar": 0.005065241193710536, "plano_troca": 0.00047114082236179687, "cadastro_atualizacao": 0.00032381003601002494, "parceiros_ofertas": 0.00036692484139227305, "internet_pacote_adicional": 0.00017332302244351162, "vas_consulta": 0.00017332302244351162, "internet_problema_conexao": 9.87564813187652e-05, "conta_explicacao": 0.0002521835096109872, "beneficios_consulta": 9.87564813187652e-05, "bonus_nao_recebido": 9.277312858834303e-05, "marketplace_pedido": 0.00032381003601002494, "internet_consumo": 0.00047114082236179687, "marketplace_compra": 0.00041578031641544477, "seguranca_fraude": 0.0006855058516125734, "sem_correspondencia": 0.9652641131283534}, "confidence": 0.9652641131283534, "input_tokens": 501, "latency_ms": 167.19004300000506} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 11, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.001921688158080457, "roaming_pacote": 0.0006238808020141428, "cancelamento_linha": 0.0002295129208025541, "cadastro_atualizacao": 0.0002600722111662632, "internet_problema_conexao": 0.0004858788571518305, "parceiros_ofertas": 0.00015774176981159693, "conta_segunda_via": 5.1211254774807786e-05, "conta_contestacao": 2.7411409387013576e-05, "reclamacao_atendimento": 0.00020254444171139752, "atendimento_humano": 0.0003784028344276849, "roaming_duvida": 0.00020254444171139752, "sem_correspondencia": 0.9954591108989609}, "confidence": 0.9954591108989609, "input_tokens": 390, "latency_ms": 145.09720800003834} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0021778678538641105, "negociacao_religacao": 0.00022954558299548893, "seguranca_fraude": 0.0003784566852799242, "marketplace_compra": 7.452253989069633e-05, "conta_vencimento": 0.00048594800301481614, "plano_troca": 9.568883533578018e-05, "fidelidade_pontos": 8.444510079575339e-05, "bonus_nao_recebido": 3.520195526967298e-05, "suporte_configuracao": 0.00022954558299548893, "atendimento_humano": 0.00022954558299548893, "recarga_nao_creditada": 0.0003784566852799242, "sem_correspondencia": 0.9956007755922829}, "confidence": 0.9956007755922829, "input_tokens": 408, "latency_ms": 146.3437149999436} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 5, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.006653390615848277, "plano_nova_linha": 0.003142839189247667, "recarga_nao_creditada": 0.0006188617296521492, "plano_troca": 0.00017730685413853492, "portabilidade": 0.0011561859246321407, "internet_consumo": 0.0004253370318439593, "suporte_sem_sinal": 0.0003753586131568195, "sem_correspondencia": 0.9874507200414805}, "confidence": 0.9874507200414805, "input_tokens": 301, "latency_ms": 109.2723429999296} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.007529626345734704, "internet_problema_conexao": 0.0035567436403626256, "marketplace_compra": 0.0004247924503322863, "recarga_nao_creditada": 0.00022737501378894176, "negociacao_divida": 0.0005454443030437207, "recarga_saldo": 0.0011547055986048454, "vas_contratacao": 0.0003748780216595633, "sem_correspondencia": 0.9861864346264733}, "confidence": 0.9861864346264733, "input_tokens": 293, "latency_ms": 109.6014859999741} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.015831958536406773, "suporte_sem_sinal": 0.003532587443691744, "atendimento_humano": 0.0011468632297536503, "sem_correspondencia": 0.9794885907901479}, "confidence": 0.9794885907901479, "input_tokens": 198, "latency_ms": 76.74640999994153} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.010868336697045186, "plano_troca": 0.0011455142601458166, "roaming_pacote": 0.000613149599274524, "vas_cancelamento": 0.00037189403095051385, "bonus_nao_recebido": 0.0008921274028210229, "internet_consumo": 0.000613149599274524, "parceiros_ofertas": 0.00012073631474392681, "vas_contratacao": 0.00010654942379099423, "conta_pagamento_confirmacao": 0.0010109127864451675, "atendimento_humano": 0.005133838739611901, "conta_contestacao": 0.0007872996697003923, "sem_correspondencia": 0.9783364914761961}, "confidence": 0.9783364914761961, "input_tokens": 431, "latency_ms": 149.50328099996568} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.020902322296281448, "roaming_duvida": 0.004663938521443376, "recarga_saldo": 0.001715767096926552, "desconto_retencao": 0.0022030885615702323, "suporte_sem_sinal": 0.06438368531852115, "negociacao_religacao": 0.012677899331889675, "seguranca_perda_roubo": 0.004663938521443376, "sem_correspondencia": 0.8887893603519241}, "confidence": 0.8887893603519241, "input_tokens": 318, "latency_ms": 112.23640200000773} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0031610008651165077, "conta_vencimento": 0.0005492995855815642, "internet_pacote_adicional": 0.00037752771601453315, "desconto_retencao": 0.00015737696618243265, "suporte_chip_esim": 0.0004847551828667322, "recarga_saldo": 0.0004277949473917203, "troca_numero": 7.913410824179201e-05, "plano_nova_linha": 0.00012256530450028056, "parceiros_ofertas": 0.0005492995855815642, "conta_contestacao": 0.0007053146292627715, "vas_cancelamento": 0.0002289821346540985, "sem_correspondencia": 0.993156948974606}, "confidence": 0.993156948974606, "input_tokens": 409, "latency_ms": 146.32257599998866} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.010843604305671268, "portabilidade": 0.007452692982739486, "suporte_sem_sinal": 0.0014675222600137737, "vas_contratacao": 0.0005398712689205192, "roaming_cobranca": 0.0010086123156945641, "suporte_configuracao": 0.0018843358814127221, "conta_debito_automatico_digital": 0.0006932084310334094, "sem_correspondencia": 0.9761101525545142}, "confidence": 0.9761101525545142, "input_tokens": 329, "latency_ms": 118.8145109999823} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.0035885914605633326, "vas_contratacao": 0.00116504507201299, "marketplace_compra": 0.00022941097681846874, "sem_correspondencia": 0.9950169524906053}, "confidence": 0.9950169524906053, "input_tokens": 224, "latency_ms": 79.58442400001786} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.004573830249393591, "conta_segunda_via": 0.000701419586250085, "negociacao_divida": 0.0001565078646112269, "roaming_cobranca": 0.00010756617739376524, "reclamacao_atendimento": 0.000701419586250085, "suporte_configuracao": 0.00037544284972741964, "fidelidade_resgate": 0.0001565078646112269, "conta_contestacao": 0.00013811770574953693, "internet_consumo": 0.00022771759932956292, "parceiros_ofertas": 0.0002580378454163856, "seguranca_perda_roubo": 7.86970965273256e-05, "negociacao_religacao": 0.0013104243064755035, "suporte_chip_esim": 0.0009006405765077087, "plano_nova_linha": 0.0014849052757438855, "portabilidade": 0.0011564453915361985, "sem_correspondencia": 0.9876723200244765}, "confidence": 0.9876723200244765, "input_tokens": 526, "latency_ms": 189.65592600000036} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.10501447251138768, "plano_nova_linha": 0.014212163381272128, "seguranca_perda_roubo": 0.0014979509997326064, "sem_correspondencia": 0.8792754131076076}, "confidence": 0.8792754131076076, "input_tokens": 214, "latency_ms": 78.28448200007188} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.005766431011781491, "suporte_chip_esim": 0.00100205545655221, "recarga_nao_creditada": 0.00032531977639957264, "roaming_duvida": 0.0001536701813163438, "reclamacao_atendimento": 0.007404243982703845, "marketplace_pedido": 0.0004733374816668911, "marketplace_compra": 0.00017413112824111372, "suporte_configuracao": 0.00022358879449810258, "fidelidade_resgate": 0.0002533592966086015, "troca_numero": 0.0001536701813163438, "conta_segunda_via": 8.225372077215843e-05, "plano_consulta": 0.00100205545655221, "seguranca_fraude": 0.002723869138654105, "suporte_sem_sinal": 0.006534222380716772, "portabilidade": 0.003963206211285197, "sem_correspondencia": 0.969764585800935}, "confidence": 0.969764585800935, "input_tokens": 536, "latency_ms": 189.35819699993317} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.00750024779112703, "suporte_configuracao": 0.005154839895117279, "conta_pagamento_confirmacao": 0.0005433161276859234, "suporte_chip_esim": 0.000373415349552762, "seguranca_perda_roubo": 0.0011502002513370337, "cancelamento_linha": 0.0021488569697979396, "beneficios_consulta": 0.0007905203012066248, "sem_correspondencia": 0.9823386033141754}, "confidence": 0.9823386033141754, "input_tokens": 323, "latency_ms": 118.67465000000266} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.005162431325315902, "desconto_retencao": 0.001675996067331843, "vas_cancelamento": 0.0002912444458276921, "plano_consulta": 0.00020016918512479086, "internet_consumo": 0.00025702232133790527, "portabilidade": 0.00022682140247580395, "roaming_pacote": 0.00010714284397537777, "plano_troca": 0.00012140874790787966, "plano_nova_linha": 0.0002912444458276921, "cadastro_atualizacao": 0.00015589191812195212, "negociacao_religacao": 5.7349431721848e-05, "bonus_nao_recebido": 0.0014790613381643143, "reclamacao_atendimento": 0.001151894128373008, "conta_segunda_via": 0.0040205055587083744, "conta_contestacao": 0.0010165430003945617, "sem_correspondencia": 0.9837852738393911}, "confidence": 0.9837852738393911, "input_tokens": 526, "latency_ms": 189.8207360000015} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.01564197805664465, "negociacao_divida": 0.00738874725266783, "internet_problema_conexao": 0.0018681678688679654, "fidelidade_pontos": 0.0008824600161586888, "plano_consulta": 0.0021169115306768843, "vas_contratacao": 0.0027181682102684714, "roaming_pacote": 0.001648652357784044, "sem_correspondencia": 0.9677349147069315}, "confidence": 0.9677349147069315, "input_tokens": 316, "latency_ms": 111.1232729999756} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0119849635665278, "seguranca_fraude": 0.006415088719367722, "portabilidade": 0.0006761453765169212, "internet_pacote_adicional": 0.0008681878488236296, "recarga_nao_creditada": 0.0009837857178659115, "negociacao_divida": 0.0007661730874484362, "vas_cancelamento": 0.0001709563237037865, "vas_consulta": 0.00031938846065707356, "conta_vencimento": 0.001837953690382546, "suporte_sem_sinal": 0.39688748521402906, "atendimento_humano": 0.0016219884388565236, "sem_correspondencia": 0.5774678835558206}, "confidence": 0.5774678835558206, "input_tokens": 412, "latency_ms": 147.81904200003737} +{"id": "g0333-oos_ininteligivel-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.017795590811083496, "plano_troca": 0.0024083713227808475, "plano_consulta": 0.001003958533750225, "seguranca_fraude": 0.0004185121820525927, "conta_segunda_via": 0.000690009936597234, "roaming_duvida": 0.0003693357043553334, "beneficios_consulta": 0.00015396202765694875, "internet_problema_conexao": 0.001003958533750225, "atendimento_humano": 0.001003958533750225, "negociacao_religacao": 0.0024083713227808475, "desconto_retencao": 0.0011376340594623066, "sem_correspondencia": 0.9716063370319797}, "confidence": 0.9716063370319797, "input_tokens": 425, "latency_ms": 148.8835879999897} +{"id": "g0333-oos_ininteligivel-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0019213297526417344, "cadastro_atualizacao": 0.001028413708055053, "internet_problema_conexao": 0.0002946454605145478, "fidelidade_pontos": 7.930274986711946e-05, "troca_numero": 0.0002025066660560774, "negociacao_divida": 0.00033387704778522245, "internet_consumo": 8.441733781049766e-05, "fidelidade_resgate": 4.244770317935853e-05, "conta_segunda_via": 0.0002025066660560774, "conta_vencimento": 0.0004287066154048932, "plano_consulta": 0.00010839400735779411, "sem_correspondencia": 0.9952734522852716}, "confidence": 0.9952734522852716, "input_tokens": 408, "latency_ms": 146.1917709999625} +{"id": "g0333-oos_ininteligivel-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.005164302423308685, "conta_explicacao": 0.004021962771290357, "vas_cancelamento": 0.0006167879674427693, "roaming_duvida": 0.00037410081279587714, "plano_troca": 0.0010169114414347918, "internet_problema_conexao": 0.0027642518924042895, "recarga_realizar": 0.0018998406895271243, "sem_correspondencia": 0.9841418420017962}, "confidence": 0.9841418420017962, "input_tokens": 323, "latency_ms": 116.90822800005662} +{"id": "g0333-oos_ininteligivel-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.005876067313016867, "conta_debito_automatico_digital": 0.002161684359398424, "negociacao_religacao": 0.0003315050332647457, "seguranca_perda_roubo": 0.00025817637949869613, "recarga_nao_creditada": 0.0011570662582187587, "conta_pagamento_confirmacao": 0.0013111278405964074, "marketplace_pedido": 0.0007017961609286519, "sem_correspondencia": 0.9882025766550775}, "confidence": 0.9882025766550775, "input_tokens": 321, "latency_ms": 118.04845199992542} +{"id": "g0333-oos_ininteligivel-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.0021678850816828727, "marketplace_compra": 0.0009037089535812306, "fidelidade_pontos": 0.0002933913415539789, "conta_vencimento": 0.00010793264277541751, "internet_problema_conexao": 0.0003767219395914232, "vas_consulta": 0.0004268818830843556, "atendimento_humano": 0.0002933913415539789, "roaming_cobranca": 0.0007038092407177022, "negociacao_religacao": 0.0007038092407177022, "plano_nova_linha": 0.0027836195453389894, "internet_consumo": 0.00020164472354014992, "sem_correspondencia": 0.9910372040658622}, "confidence": 0.9910372040658622, "input_tokens": 403, "latency_ms": 145.24340700006633} +{"id": "g0333-oos_ininteligivel-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.00518352509660206, "conta_pagamento_confirmacao": 0.00244852388092845, "reclamacao_atendimento": 0.0007949193193292635, "conta_segunda_via": 0.00033137167293706193, "internet_pacote_adicional": 0.001156600784938223, "fidelidade_resgate": 0.0014851048048216704, "conta_explicacao": 0.0007949193193292635, "sem_correspondencia": 0.9878050351211141}, "confidence": 0.9878050351211141, "input_tokens": 329, "latency_ms": 118.0696489999491} +{"id": "g0333-oos_ininteligivel-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.013916775170405139, "cancelamento_linha": 0.0010081278120444518, "desconto_retencao": 0.00032729118159280596, "vas_consulta": 0.0002888334539989036, "internet_consumo": 0.0010081278120444518, "negociacao_religacao": 0.0002888334539989036, "marketplace_pedido": 0.00025489462851684266, "internet_pacote_adicional": 0.00025489462851684266, "roaming_pacote": 0.0003708694961243018, "fidelidade_pontos": 0.0002888334539989036, "vas_cancelamento": 0.0001546014071915272, "suporte_chip_esim": 0.0031052522725221903, "fidelidade_resgate": 0.0008896696715386139, "conta_segunda_via": 0.0005396119328046374, "portabilidade": 0.0016621217673020684, "sem_correspondencia": 0.9756412618573994}, "confidence": 0.9756412618573994, "input_tokens": 510, "latency_ms": 167.25198899996485} +{"id": "g0333-oos_ininteligivel-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.020198765019733944, "conta_explicacao": 0.005787043068805587, "cadastro_atualizacao": 0.0007831911128192804, "sem_correspondencia": 0.9732310007986412}, "confidence": 0.9732310007986412, "input_tokens": 224, "latency_ms": 79.43914700001642} +{"id": "g0333-oos_ininteligivel-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.004603010419395643, "atendimento_humano": 0.0011638232939250308, "plano_troca": 0.00025968407795796527, "sem_correspondencia": 0.9939734822087214}, "confidence": 0.9939734822087214, "input_tokens": 215, "latency_ms": 78.39776000002985} +{"id": "g0333-oos_ininteligivel-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.00406632795153042, "cadastro_atualizacao": 0.0007066218435002117, "parceiros_ofertas": 0.0002294065249816494, "sem_correspondencia": 0.9949976436799878}, "confidence": 0.9949976436799878, "input_tokens": 212, "latency_ms": 78.01433099996302} +{"id": "g0333-oos_ininteligivel-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.003572731105002829, "vas_consulta": 0.002782445782279769, "plano_troca": 0.0002588077731951177, "parceiros_ofertas": 0.00012225213564675614, "conta_explicacao": 0.0011598959684470918, "suporte_chip_esim": 0.0005478960601535536, "recarga_realizar": 5.774781988068512e-05, "internet_pacote_adicional": 4.7874624192524974e-05, "vas_contratacao": 0.0004835165760238141, "roaming_duvida": 0.0002932676278377177, "negociacao_religacao": 5.4249056344915335e-05, "sem_correspondencia": 0.9906193154709952}, "confidence": 0.9906193154709952, "input_tokens": 413, "latency_ms": 148.48559200004274} +{"id": "g0333-oos_ininteligivel-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.015218537236151884, "portabilidade": 0.013430311972772366, "internet_pacote_adicional": 0.001817595074791219, "internet_problema_conexao": 0.002059605047301552, "troca_numero": 0.004360183919352934, "desconto_retencao": 0.013430311972772366, "seguranca_fraude": 0.008145895980992102, "sem_correspondencia": 0.9415375587958656}, "confidence": 0.9415375587958656, "input_tokens": 307, "latency_ms": 109.99745599997368} +{"id": "g0338-oos_ininteligivel-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.005169057992142969, "vas_consulta": 0.0013069425334247225, "negociacao_religacao": 0.00012156459217419106, "troca_numero": 0.00010728037605768314, "plano_consulta": 0.00025735224365227546, "roaming_duvida": 0.00017687543793501099, "bonus_nao_recebido": 6.506883726448595e-05, "internet_problema_conexao": 0.00012156459217419106, "roaming_pacote": 0.00010728037605768314, "marketplace_pedido": 0.00020042612888157508, "conta_explicacao": 6.112651570834239e-05, "negociacao_divida": 0.00585731006760952, "recarga_nao_creditada": 0.0005448147040871763, "plano_nova_linha": 0.0004807972888394759, "fidelidade_resgate": 0.0003744453050467923, "sem_correspondencia": 0.9850480930089438}, "confidence": 0.9850480930089438, "input_tokens": 502, "latency_ms": 166.58171699998547} +{"id": "g0338-oos_ininteligivel-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.014024713516246245, "seguranca_perda_roubo": 0.002150759476293563, "internet_problema_conexao": 0.000616202906850616, "sem_correspondencia": 0.9832083241006095}, "confidence": 0.9832083241006095, "input_tokens": 203, "latency_ms": 76.37013999999454} +{"id": "g0338-oos_ininteligivel-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.007531382565968007, "conta_debito_automatico_digital": 0.0014830171576684218, "cadastro_atualizacao": 0.0004248915294979677, "internet_consumo": 0.00013794208341117828, "desconto_retencao": 0.0006182135275635392, "recarga_realizar": 0.0002577097396927122, "troca_numero": 8.366610285351705e-05, "recarga_saldo": 0.00013794208341117828, "suporte_chip_esim": 0.0007005277024236103, "seguranca_fraude": 0.0013087580481221928, "fidelidade_resgate": 0.0008994953750057824, "sem_correspondencia": 0.9864164540843819}, "confidence": 0.9864164540843819, "input_tokens": 403, "latency_ms": 146.50391199995738} +{"id": "g0338-oos_ininteligivel-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 20, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.01385341766547782, "conta_contestacao": 0.007415200129493873, "conta_pagamento_confirmacao": 0.0007815563436196902, "marketplace_pedido": 0.00036918107580850504, "roaming_duvida": 0.0018748562035525347, "conta_debito_automatico_digital": 0.0035026925230537465, "conta_vencimento": 0.0010035382097812204, "sem_correspondencia": 0.9711995578492125}, "confidence": 0.9711995578492125, "input_tokens": 311, "latency_ms": 110.60787899998559} +{"id": "g0338-oos_ininteligivel-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0009091548583483076, "conta_explicacao": 0.0002028598691429809, "recarga_saldo": 0.000295159367973609, "vas_consulta": 4.526415508956285e-05, "internet_pacote_adicional": 0.00015798742494231626, "conta_segunda_via": 9.582421707656322e-05, "negociacao_divida": 4.2521738568350414e-05, "conta_contestacao": 3.110956850658836e-05, "fidelidade_resgate": 0.0004294543463457355, "internet_problema_conexao": 0.0005514302960149448, "bonus_nao_recebido": 0.00022987034690870762, "sem_correspondencia": 0.9970093638110823}, "confidence": 0.9970093638110823, "input_tokens": 405, "latency_ms": 146.3070099999868} +{"id": "g0338-oos_ininteligivel-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.003588357648388241, "vas_consulta": 0.0011649691643134481, "parceiros_ofertas": 0.0002945503326300055, "sem_correspondencia": 0.9949521228546683}, "confidence": 0.9949521228546683, "input_tokens": 188, "latency_ms": 66.90923200005727} +{"id": "g0338-oos_ininteligivel-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 13, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.03675268768252548, "plano_troca": 0.006386659470995054, "internet_pacote_adicional": 0.0014250563505766125, "conta_explicacao": 0.0016148003991889454, "vas_consulta": 0.003016844317844686, "plano_consulta": 0.001829808574352647, "suporte_chip_esim": 0.0011098350017499444, "sem_correspondencia": 0.9478643082027667}, "confidence": 0.9478643082027667, "input_tokens": 308, "latency_ms": 110.59150100004445} +{"id": "g0338-oos_ininteligivel-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.0013236820275876113, "fidelidade_resgate": 0.0002606484454899608, "suporte_chip_esim": 0.00012312160767339705, "negociacao_divida": 3.3137731154961884e-05, "vas_consulta": 0.0002029932134539258, "plano_consulta": 8.462016094143408e-05, "bonus_nao_recebido": 2.5807690972694e-05, "fidelidade_pontos": 3.113001751897228e-05, "cadastro_atualizacao": 0.00012312160767339705, "roaming_cobranca": 9.58872044690519e-05, "troca_numero": 3.113001751897228e-05, "sem_correspondencia": 0.9976647202755456}, "confidence": 0.9976647202755456, "input_tokens": 414, "latency_ms": 146.83291999995163} +{"id": "g0338-oos_ininteligivel-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.004601629738528611, "recarga_realizar": 0.0014939304484828712, "conta_segunda_via": 0.00022910165439571982, "sem_correspondencia": 0.9936753381585929}, "confidence": 0.9936753381585929, "input_tokens": 208, "latency_ms": 77.40288399998008} +{"id": "g0338-oos_ininteligivel-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0007088792944233254, "conta_segunda_via": 0.0002955048543815835, "vas_contratacao": 9.59363800913509e-05, "plano_nova_linha": 4.257151060445303e-05, "internet_pacote_adicional": 8.466355827579561e-05, "negociacao_divida": 8.466355827579561e-05, "roaming_duvida": 2.278688758035087e-05, "negociacao_religacao": 2.278688758035087e-05, "fidelidade_pontos": 0.00017923275427634747, "cadastro_atualizacao": 0.0002607821186904593, "recarga_realizar": 2.5820926411882262e-05, "sem_correspondencia": 0.9981763712694084}, "confidence": 0.9981763712694084, "input_tokens": 407, "latency_ms": 147.98959799998102} diff --git a/reports/test/predictions-semif-cuda-r3.jsonl b/reports/test/predictions-semif-cuda-r3.jsonl new file mode 100644 index 0000000..cea2644 --- /dev/null +++ b/reports/test/predictions-semif-cuda-r3.jsonl @@ -0,0 +1,1744 @@ +{"id": "g0000-conta_segunda_via-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": true, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.025445735053280863, "conta_pagamento_confirmacao": 0.010607360506514878, "conta_contestacao": 0.0009866382193868461, "recarga_realizar": 0.0004112920008256079, "marketplace_compra": 0.0016266914187887927, "conta_explicacao": 0.0030390596671418485, "conta_debito_automatico_digital": 0.0030390596671418485, "sem_correspondencia": 0.9548441634669194}, "confidence": 0.9548441634669194, "input_tokens": 309, "latency_ms": 538.4206109999923} +{"id": "g0000-conta_segunda_via-curto_neutro-01-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.002799174911316233, "conta_debito_automatico_digital": 9.578249829046615e-05, "conta_vencimento": 5.809502187704062e-05, "conta_pagamento_confirmacao": 2.0077102331462265e-05, "conta_segunda_via": 0.9965752979595202, "conta_explicacao": 3.5236411945101314e-05, "fidelidade_resgate": 3.7508965267707426e-05, "sem_correspondencia": 0.00037882712945180267}, "confidence": 0.9965752979595202, "input_tokens": 317, "latency_ms": 106.15583899999592} +{"id": "g0000-conta_segunda_via-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.0013240558596779683, "recarga_nao_creditada": 0.00017919147479061455, "conta_contestacao": 3.756057359651169e-05, "conta_explicacao": 2.1401369722334156e-05, "conta_vencimento": 0.00023008640808490976, "conta_segunda_via": 0.9979464790968358, "conta_pagamento_confirmacao": 3.1138809207066113e-05, "sem_correspondencia": 0.00023008640808490976}, "confidence": 0.9979464790968358, "input_tokens": 310, "latency_ms": 106.08544899997696} +{"id": "g0000-conta_segunda_via-curto_neutro-03-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.0015010521574620433, "conta_contestacao": 3.5301363155806506e-05, "conta_segunda_via": 0.9984122832990662, "sem_correspondencia": 5.1363180316017755e-05}, "confidence": 0.9984122832990662, "input_tokens": 213, "latency_ms": 74.81143900002962} +{"id": "g0000-conta_segunda_via-curto_neutro-04-D1", "gold": "conta_segunda_via", "warmup": true, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.00245092291533906, "conta_segunda_via": 0.9887728746789338, "conta_debito_automatico_digital": 0.00017754426049684078, "conta_explicacao": 9.50325944988867e-05, "conta_pagamento_confirmacao": 0.007549374059226673, "conta_vencimento": 0.00010768603744734046, "roaming_duvida": 5.0867282287340034e-05, "sem_correspondencia": 0.0007956981717699454}, "confidence": 0.9887728746789338, "input_tokens": 318, "latency_ms": 106.4032740000016} +{"id": "g0000-conta_segunda_via-curto_neutro-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.0027690353007361937, "suporte_chip_esim": 0.001307999659426935, "conta_explicacao": 0.0005452553797675133, "conta_pagamento_confirmacao": 0.0002005882444045953, "cancelamento_linha": 0.00025756040410427304, "conta_debito_automatico_digital": 0.00029185417348202364, "plano_troca": 3.949816723197717e-05, "portabilidade": 2.71466668704308e-05, "plano_consulta": 0.00015621828181721717, "conta_segunda_via": 0.9858448533300123, "conta_vencimento": 3.076120357014912e-05, "sem_correspondencia": 0.008529229188576432}, "confidence": 0.9858448533300123, "input_tokens": 421, "latency_ms": 140.69610699999657} +{"id": "g0000-conta_segunda_via-curto_neutro-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.004062996937072827, "conta_segunda_via": 0.9941825713159591, "conta_explicacao": 0.0002597387042764697, "sem_correspondencia": 0.0014946930426916335}, "confidence": 0.9941825713159591, "input_tokens": 212, "latency_ms": 74.01746800002229} +{"id": "g0000-conta_segunda_via-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.07588184177791908, "conta_pagamento_confirmacao": 0.2648536520487936, "conta_debito_automatico_digital": 0.002291433070959529, "conta_contestacao": 0.0054968621817039695, "conta_explicacao": 0.010269490549530507, "atendimento_humano": 0.004280960571546643, "bonus_nao_recebido": 0.0015748773827375573, "sem_correspondencia": 0.6353508824168091}, "confidence": 0.6353508824168091, "input_tokens": 312, "latency_ms": 105.47133300002542} +{"id": "g0000-conta_segunda_via-curto_neutro-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.008047074644775455, "conta_segunda_via": 0.9301153653532438, "recarga_realizar": 0.000514432271011221, "conta_vencimento": 0.00024300059847630188, "conta_contestacao": 0.00045398488575696164, "conta_pagamento_confirmacao": 0.0005829281321040194, "conta_explicacao": 0.0005829281321040194, "sem_correspondencia": 0.05946028598252827}, "confidence": 0.9301153653532438, "input_tokens": 313, "latency_ms": 105.86709099999325} +{"id": "g0000-conta_segunda_via-curto_neutro-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"vas_contratacao": 0.00048712595367114795, "conta_debito_automatico_digital": 0.00048712595367114795, "plano_troca": 7.470318447454307e-05, "conta_vencimento": 3.114092035647421e-05, "conta_explicacao": 0.00015814664277362736, "marketplace_pedido": 4.8232000975459705e-05, "recarga_nao_creditada": 3.114092035647421e-05, "conta_segunda_via": 0.9980141378857331, "vas_consulta": 1.5658638122313326e-05, "conta_contestacao": 1.0762014101933547e-05, "suporte_configuracao": 4.486274934340608e-06, "marketplace_compra": 1.774356156543258e-05, "portabilidade": 1.774356156543258e-05, "fidelidade_pontos": 1.3818699641634574e-05, "conta_pagamento_confirmacao": 0.00015814664277362736, "sem_correspondencia": 0.00042988714528335517}, "confidence": 0.9980141378857331, "input_tokens": 523, "latency_ms": 180.86643599997387} +{"id": "g0000-conta_segunda_via-curto_neutro-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.8763782659198857, "recarga_nao_creditada": 0.014165335358382266, "conta_explicacao": 0.0019170696728682687, "conta_vencimento": 0.00020205765695138246, "conta_debito_automatico_digital": 0.00042775606312279475, "conta_pagamento_confirmacao": 0.0016918080483451106, "conta_contestacao": 0.0005492496571919544, "sem_correspondencia": 0.10466845762325248}, "confidence": 0.8763782659198857, "input_tokens": 308, "latency_ms": 105.51977400001533} +{"id": "g0000-conta_segunda_via-curto_neutro-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9383020839160531, "conta_contestacao": 0.0071640248164517115, "conta_explicacao": 0.001598510004602196, "sem_correspondencia": 0.05293538126289306}, "confidence": 0.9383020839160531, "input_tokens": 213, "latency_ms": 74.09548399999721} +{"id": "g0001-conta_segunda_via-informal_abreviado-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.997244354413945, "fidelidade_pontos": 0.00015802466186463563, "conta_vencimento": 3.526006810925761e-05, "conta_debito_automatico_digital": 1.4698583206026894e-05, "suporte_configuracao": 1.8873354425838122e-05, "plano_consulta": 5.756047887657235e-06, "desconto_retencao": 6.127281081676976e-06, "conta_explicacao": 7.390911787423675e-06, "conta_contestacao": 1.1447268110893945e-05, "portabilidade": 9.490118587549025e-06, "conta_pagamento_confirmacao": 1.6655676822183408e-05, "sem_correspondencia": 0.002471921614171804}, "confidence": 0.997244354413945, "input_tokens": 431, "latency_ms": 143.23560100001487} +{"id": "g0001-conta_segunda_via-informal_abreviado-01-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.0010296216660333408, "conta_segunda_via": 0.9964424842593202, "conta_vencimento": 7.458554332465642e-05, "conta_debito_automatico_digital": 3.5231715984583554e-05, "conta_pagamento_confirmacao": 0.00015789759645736302, "conta_explicacao": 4.523841879772906e-05, "suporte_configuracao": 3.5231715984583554e-05, "sem_correspondencia": 0.0021797090840973525}, "confidence": 0.9964424842593202, "input_tokens": 328, "latency_ms": 112.45081600003459} +{"id": "g0001-conta_segunda_via-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.04123700017228155, "bonus_nao_recebido": 0.00716591613600405, "conta_vencimento": 0.0012452495053886, "conta_debito_automatico_digital": 0.0008558466344733458, "conta_explicacao": 0.004925057332990814, "internet_consumo": 0.0033849391023954454, "conta_contestacao": 0.0026361932235945914, "sem_correspondencia": 0.9385497978928716}, "confidence": 0.9385497978928716, "input_tokens": 324, "latency_ms": 112.45358899998337} +{"id": "g0001-conta_segunda_via-informal_abreviado-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_pagamento_confirmacao": 0.002795514598930661, "conta_segunda_via": 0.9952721364844977, "conta_vencimento": 0.00015771214159811836, "conta_debito_automatico_digital": 8.441722620659808e-05, "conta_contestacao": 0.00022946981200631228, "conta_explicacao": 6.574420187441451e-05, "plano_troca": 7.449794065210596e-05, "sem_correspondencia": 0.0013205075942340566}, "confidence": 0.9952721364844977, "input_tokens": 330, "latency_ms": 111.00286700002471} +{"id": "g0001-conta_segunda_via-informal_abreviado-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.997045138953211, "conta_contestacao": 0.0004866529899012047, "conta_debito_automatico_digital": 8.456760914708198e-05, "conta_pagamento_confirmacao": 3.52530243484353e-05, "bonus_nao_recebido": 8.456760914708198e-05, "conta_explicacao": 4.526577927850274e-05, "conta_vencimento": 3.752664907900576e-05, "sem_correspondencia": 0.0021810273858875696}, "confidence": 0.997045138953211, "input_tokens": 333, "latency_ms": 112.85016400000814} +{"id": "g0001-conta_segunda_via-informal_abreviado-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.02266773305208602, "conta_debito_automatico_digital": 0.0011285599752086958, "conta_pagamento_confirmacao": 0.0006040746244995626, "conta_contestacao": 0.0002853446479731814, "fidelidade_pontos": 0.0016420450748103825, "conta_vencimento": 0.0003663897805133811, "conta_segunda_via": 0.963856535863283, "sem_correspondencia": 0.009449316981625856}, "confidence": 0.963856535863283, "input_tokens": 325, "latency_ms": 112.41804700000557} +{"id": "g0001-conta_segunda_via-informal_abreviado-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"plano_nova_linha": 0.0019232941923227579, "conta_vencimento": 6.182419050630172e-05, "conta_pagamento_confirmacao": 0.00010850483346088549, "conta_debito_automatico_digital": 6.58115082210403e-05, "conta_segunda_via": 0.9962910572333292, "conta_contestacao": 2.7434318235111618e-05, "conta_explicacao": 2.4210700867006084e-05, "sem_correspondencia": 0.001497863023057649}, "confidence": 0.9962910572333292, "input_tokens": 324, "latency_ms": 112.33009199997923} +{"id": "g0001-conta_segunda_via-informal_abreviado-07-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9990920936168418, "conta_contestacao": 0.00023035054081695436, "conta_explicacao": 5.139815306276445e-05, "sem_correspondencia": 0.0006261576892784405}, "confidence": 0.9990920936168418, "input_tokens": 224, "latency_ms": 75.26536599999645} +{"id": "g0001-conta_segunda_via-informal_abreviado-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"fidelidade_pontos": 0.0049791918209757795, "conta_contestacao": 0.001616506910130301, "conta_explicacao": 0.0006738603353811823, "internet_pacote_adicional": 0.00046313698390997547, "conta_debito_automatico_digital": 0.00059467965874851, "conta_vencimento": 0.00011709936781402758, "conta_pagamento_confirmacao": 0.00017037857482662906, "atendimento_humano": 0.00011709936781402758, "troca_numero": 0.00059467965874851, "conta_segunda_via": 0.9488660052630851, "seguranca_fraude": 0.00011709936781402758, "sem_correspondencia": 0.04169026269075193}, "confidence": 0.9488660052630851, "input_tokens": 417, "latency_ms": 141.19452400001364} +{"id": "g0001-conta_segunda_via-informal_abreviado-09-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0883595433098512, "conta_explicacao": 0.01971567904936922, "conta_contestacao": 0.8383320055451485, "sem_correspondencia": 0.053592772095631055}, "confidence": 0.8383320055451485, "input_tokens": 224, "latency_ms": 75.30844699999761} +{"id": "g0001-conta_segunda_via-informal_abreviado-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"seguranca_fraude": 0.004065734336424141, "conta_vencimento": 0.00012277453865028548, "conta_explicacao": 6.571647494371178e-05, "conta_debito_automatico_digital": 2.004239247826417e-05, "troca_numero": 3.985905690159825e-05, "conta_pagamento_confirmacao": 2.5734941353322408e-05, "recarga_realizar": 9.46735584364009e-06, "conta_contestacao": 1.1419811000631165e-05, "marketplace_pedido": 2.9161508984282785e-05, "internet_problema_conexao": 5.1180042146855085e-05, "conta_segunda_via": 0.9948523908526109, "sem_correspondencia": 0.0007065186886623017}, "confidence": 0.9948523908526109, "input_tokens": 422, "latency_ms": 142.24847399998453} +{"id": "g0001-conta_segunda_via-informal_abreviado-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9986225256217414, "conta_contestacao": 0.0002608986803328837, "conta_explicacao": 8.470140030060804e-05, "sem_correspondencia": 0.0010318742976252848}, "confidence": 0.9986225256217414, "input_tokens": 225, "latency_ms": 76.09143100000892} +{"id": "g0002-conta_segunda_via-erros_digitacao-00-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_segunda_via": 0.9158603974063808, "conta_vencimento": 0.0663447046654112, "conta_debito_automatico_digital": 0.0013769404167567679, "conta_contestacao": 0.0006504205979931706, "conta_pagamento_confirmacao": 0.0005065480710428527, "conta_explicacao": 0.0002711356441199363, "roaming_duvida": 0.0001863486213017167, "sem_correspondencia": 0.014803504576993483}, "confidence": 0.9158603974063808, "input_tokens": 318, "latency_ms": 107.04507799999874} +{"id": "g0002-conta_segunda_via-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.04567776450501905, "atendimento_humano": 0.004248693933719322, "recarga_nao_creditada": 0.003308886162611335, "portabilidade": 0.0008366174399185687, "conta_contestacao": 0.011549147514713412, "plano_consulta": 0.0010742380568996718, "desconto_retencao": 0.005455430998622632, "cancelamento_linha": 0.0009480117578524546, "conta_pagamento_confirmacao": 0.09669982821595517, "conta_vencimento": 0.011549147514713412, "conta_explicacao": 0.008994485128265974, "sem_correspondencia": 0.809657748771709}, "confidence": 0.809657748771709, "input_tokens": 399, "latency_ms": 139.91036700002724} +{"id": "g0002-conta_segunda_via-erros_digitacao-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"roaming_duvida": 0.0003346440825392858, "conta_vencimento": 8.461127456768323e-05, "conta_pagamento_confirmacao": 2.7469259054733147e-05, "conta_segunda_via": 0.9975599506617353, "conta_contestacao": 3.5271226803857245e-05, "internet_problema_conexao": 7.393250776877499e-06, "vas_contratacao": 4.212547311593353e-06, "cancelamento_linha": 3.717559954472198e-06, "conta_debito_automatico_digital": 9.4931219094571e-06, "fidelidade_resgate": 3.280735144994244e-06, "conta_explicacao": 4.212547311593353e-06, "sem_correspondencia": 0.0019257437328900565}, "confidence": 0.9975599506617353, "input_tokens": 421, "latency_ms": 141.40049599996019} +{"id": "g0002-conta_segunda_via-erros_digitacao-03-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.004591932540638786, "fidelidade_pontos": 0.0001571272909547672, "internet_consumo": 0.00013866434757909058, "conta_pagamento_confirmacao": 3.0940198082200014e-05, "conta_contestacao": 0.0001079919024786812, "conta_vencimento": 1.997649329915953e-05, "plano_nova_linha": 2.126486642556507e-05, "conta_explicacao": 1.4615114709212975e-05, "internet_pacote_adicional": 5.7803899989222384e-05, "reclamacao_atendimento": 0.00012237085723746117, "conta_segunda_via": 0.9915813264844935, "sem_correspondencia": 0.0031559860041124282}, "confidence": 0.9915813264844935, "input_tokens": 417, "latency_ms": 141.94189900001675} +{"id": "g0002-conta_segunda_via-erros_digitacao-04-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 25, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.015032409010363783, "conta_segunda_via": 0.8207417225074313, "conta_explicacao": 0.002612240993290918, "sem_correspondencia": 0.16161362748891409}, "confidence": 0.8207417225074313, "input_tokens": 211, "latency_ms": 74.64191600001868} +{"id": "g0002-conta_segunda_via-erros_digitacao-05-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.025692546775697343, "conta_segunda_via": 0.8508202984470605, "conta_explicacao": 0.008341148703449954, "sem_correspondencia": 0.11514600607379229}, "confidence": 0.8508202984470605, "input_tokens": 213, "latency_ms": 71.77616900003159} +{"id": "g0002-conta_segunda_via-erros_digitacao-06-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.010452131592739687, "bonus_nao_recebido": 0.0018163081243333574, "atendimento_humano": 0.0005203809901976415, "internet_problema_conexao": 0.0004052731226613962, "conta_pagamento_confirmacao": 0.0007571498730680867, "conta_vencimento": 0.0014145421895297731, "roaming_duvida": 0.00027853987218731625, "conta_segunda_via": 0.04133898236734752, "conta_explicacao": 0.0009721996812613206, "portabilidade": 0.0008579632074068464, "conta_contestacao": 0.0003156270252864889, "sem_correspondencia": 0.9408709019539806}, "confidence": 0.9408709019539806, "input_tokens": 418, "latency_ms": 140.91301600001316} +{"id": "g0002-conta_segunda_via-erros_digitacao-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.013214143973598099, "parceiros_ofertas": 0.0009572293788630645, "internet_pacote_adicional": 0.00039903257216846117, "marketplace_pedido": 0.00027425080873976827, "conta_contestacao": 0.00035214500896903103, "conta_vencimento": 0.0007454909898375091, "seguranca_perda_roubo": 0.00035214500896903103, "conta_explicacao": 0.0013927605280660723, "recarga_saldo": 0.0013927605280660723, "negociacao_divida": 0.0020264546109552478, "conta_debito_automatico_digital": 0.031699083509188694, "marketplace_compra": 0.0037859156348370284, "negociacao_religacao": 0.0029484740610533525, "roaming_duvida": 0.0037859156348370284, "conta_pagamento_confirmacao": 0.010291185674256485, "sem_correspondencia": 0.9263830120775951}, "confidence": 0.9263830120775951, "input_tokens": 520, "latency_ms": 177.92582499998844} +{"id": "g0002-conta_segunda_via-erros_digitacao-08-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_explicacao": 0.003592569960656892, "conta_contestacao": 0.00010848621257345986, "conta_segunda_via": 0.996120080300522, "sem_correspondencia": 0.00017886352624755898}, "confidence": 0.996120080300522, "input_tokens": 221, "latency_ms": 75.78523799998038} +{"id": "g0002-conta_segunda_via-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.04141048171865826, "conta_contestacao": 0.013444015064460236, "conta_explicacao": 0.002647283527813286, "sem_correspondencia": 0.9424982196890682}, "confidence": 0.9424982196890682, "input_tokens": 209, "latency_ms": 74.43535400000201} +{"id": "g0002-conta_segunda_via-erros_digitacao-10-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_segunda_via", "probabilities": {"conta_debito_automatico_digital": 0.027629662534787956, "conta_segunda_via": 0.9149687623056515, "conta_vencimento": 0.0013755998976004969, "conta_pagamento_confirmacao": 0.0015587588960048878, "conta_contestacao": 0.0013755998976004969, "conta_explicacao": 0.0007363055662602187, "plano_consulta": 0.0007363055662602187, "sem_correspondencia": 0.051619005335834134}, "confidence": 0.9149687623056515, "input_tokens": 316, "latency_ms": 107.30433100002301} +{"id": "g0002-conta_segunda_via-erros_digitacao-11-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"internet_pacote_adicional": 0.018056833223615655, "conta_vencimento": 0.0051733693346703346, "conta_explicacao": 0.0011543347281519677, "conta_segunda_via": 0.5276980183173753, "conta_contestacao": 0.0013080326115267177, "conta_debito_automatico_digital": 0.03373460567404779, "conta_pagamento_confirmacao": 0.0019031762198119992, "sem_correspondencia": 0.4109716298908004}, "confidence": 0.5276980183173753, "input_tokens": 320, "latency_ms": 106.19808799998509} +{"id": "g0008-conta_contestacao-informal_abreviado-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.25675525696353657, "plano_consulta": 0.006038304880462766, "conta_explicacao": 0.6159238425260015, "sem_correspondencia": 0.12128259562999918}, "confidence": 0.6159238425260015, "input_tokens": 225, "latency_ms": 75.7121629999915} +{"id": "g0008-conta_contestacao-informal_abreviado-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0009102883324540967, "conta_vencimento": 6.594106563408868e-05, "conta_segunda_via": 2.425836237571794e-05, "roaming_cobranca": 1.4713440535292329e-05, "conta_explicacao": 0.00048724223319354925, "conta_debito_automatico_digital": 6.594106563408868e-05, "conta_contestacao": 0.9982523690997107, "sem_correspondencia": 0.00017924640046236852}, "confidence": 0.9982523690997107, "input_tokens": 321, "latency_ms": 115.67252499997949} +{"id": "g0008-conta_contestacao-informal_abreviado-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0019028157798167617, "roaming_cobranca": 0.0004245755896834734, "conta_contestacao": 0.9856829769263747, "vas_cancelamento": 0.00020055530767676587, "conta_explicacao": 0.003554927888380907, "conta_vencimento": 0.0004811071726597635, "conta_debito_automatico_digital": 0.00022725893664826864, "sem_correspondencia": 0.00752578239875924}, "confidence": 0.9856829769263747, "input_tokens": 327, "latency_ms": 112.74581099996794} +{"id": "g0008-conta_contestacao-informal_abreviado-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9690270126642069, "vas_cancelamento": 0.0016508536014421744, "fidelidade_pontos": 0.00036835522847140456, "reclamacao_atendimento": 0.0001535533044997281, "conta_vencimento": 0.00011958743378759012, "internet_problema_conexao": 3.426237342434494e-05, "marketplace_compra": 4.985145917686471e-05, "conta_segunda_via": 6.401054064206564e-05, "roaming_cobranca": 0.0001535533044997281, "vas_consulta": 8.749203558462263e-05, "portabilidade": 2.212145091335048e-05, "parceiros_ofertas": 9.313478707927496e-05, "conta_pagamento_confirmacao": 0.000779808024793329, "conta_debito_automatico_digital": 0.00011958743378759012, "conta_explicacao": 0.004487485346246434, "sem_correspondencia": 0.022789331011444536}, "confidence": 0.9690270126642069, "input_tokens": 528, "latency_ms": 181.6253119999942} +{"id": "g0008-conta_contestacao-informal_abreviado-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"seguranca_perda_roubo": 0.0002302876551206809, "vas_cancelamento": 8.471809387447793e-05, "conta_segunda_via": 3.531575571582834e-05, "atendimento_humano": 1.29919404772861e-05, "conta_vencimento": 5.822583763953582e-05, "conta_pagamento_confirmacao": 7.40258454388409e-06, "conta_debito_automatico_digital": 1.2204798595657706e-05, "conta_explicacao": 1.0770696957336745e-05, "conta_contestacao": 0.9988193414812246, "roaming_cobranca": 1.668198178492962e-05, "marketplace_pedido": 2.7232586652284356e-06, "sem_correspondencia": 0.000709335915400546}, "confidence": 0.9988193414812246, "input_tokens": 418, "latency_ms": 141.54552799999465} +{"id": "g0008-conta_contestacao-informal_abreviado-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0019260885329827802, "roaming_cobranca": 3.997469218818329e-05, "conta_contestacao": 0.9977385615317129, "sem_correspondencia": 0.00029537524311597116}, "confidence": 0.9977385615317129, "input_tokens": 223, "latency_ms": 75.45470099995555} +{"id": "g0008-conta_contestacao-informal_abreviado-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0004297903140563448, "roaming_cobranca": 0.00020301856905227366, "conta_segunda_via": 5.8165793885168145e-05, "vas_cancelamento": 4.5299565825738885e-05, "conta_contestacao": 0.9977893371802327, "conta_debito_automatico_digital": 6.591047936238214e-05, "conta_explicacao": 8.463073072737151e-05, "sem_correspondencia": 0.0013238473668581252}, "confidence": 0.9977893371802327, "input_tokens": 320, "latency_ms": 105.88675299999295} +{"id": "g0008-conta_contestacao-informal_abreviado-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_debito_automatico_digital": 0.014811706892360235, "recarga_saldo": 0.0020045465474952608, "conta_contestacao": 0.33711289502618574, "atendimento_humano": 0.0005068287388405019, "internet_pacote_adicional": 0.0006507809825789979, "roaming_cobranca": 0.0007374314636947007, "seguranca_fraude": 0.0006507809825789979, "marketplace_pedido": 0.0005743122013869251, "cadastro_atualizacao": 0.0006507809825789979, "conta_vencimento": 0.0009468807424492391, "conta_explicacao": 0.5558052006569719, "conta_pagamento_confirmacao": 0.006174438050035371, "conta_segunda_via": 0.002573888715917576, "vas_cancelamento": 0.004243625074348347, "desconto_retencao": 0.006174438050035371, "sem_correspondencia": 0.06638146489254186}, "confidence": 0.5558052006569719, "input_tokens": 522, "latency_ms": 179.82637500000465} +{"id": "g0008-conta_contestacao-informal_abreviado-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.002472176971915186, "conta_contestacao": 0.9973473730802667, "vas_cancelamento": 8.45932441123701e-05, "sem_correspondencia": 9.58567037058366e-05}, "confidence": 0.9973473730802667, "input_tokens": 218, "latency_ms": 75.2501919999986} +{"id": "g0008-conta_contestacao-informal_abreviado-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9806551990234446, "vas_cancelamento": 0.003121210535449185, "roaming_cobranca": 0.0003727754388340535, "sem_correspondencia": 0.015850815002272176}, "confidence": 0.9806551990234446, "input_tokens": 224, "latency_ms": 75.61017400001901} +{"id": "g0008-conta_contestacao-informal_abreviado-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0003350924371087726, "conta_segunda_via": 0.00010878858650048567, "conta_debito_automatico_digital": 1.567248183973493e-05, "conta_explicacao": 1.3830916679379396e-05, "vas_cancelamento": 0.00023030543942879753, "conta_contestacao": 0.9988964767966738, "roaming_cobranca": 2.0123865024796703e-05, "sem_correspondencia": 0.00037970947674419853}, "confidence": 0.9988964767966738, "input_tokens": 321, "latency_ms": 113.40256500000123} +{"id": "g0008-conta_contestacao-informal_abreviado-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"seguranca_fraude": 0.043539918635462437, "conta_contestacao": 0.5304247958260417, "internet_problema_conexao": 0.0007037572392334795, "conta_debito_automatico_digital": 0.00042685034258982396, "conta_pagamento_confirmacao": 0.0013147916172116098, "conta_segunda_via": 0.0001385780169145432, "recarga_saldo": 8.947269241617434e-05, "roaming_cobranca": 0.00012229467069340007, "roaming_pacote": 0.00017793769591245725, "desconto_retencao": 0.00015702946549578316, "cadastro_atualizacao": 6.545962013560881e-05, "conta_explicacao": 0.4130952463498113, "cancelamento_linha": 0.0005480866890072039, "vas_cancelamento": 0.0001385780169145432, "conta_vencimento": 0.0004836848053967039, "sem_correspondencia": 0.008573518316763213}, "confidence": 0.5304247958260417, "input_tokens": 517, "latency_ms": 182.31293399998094} +{"id": "g0010-conta_contestacao-regionalismo-00-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"bonus_nao_recebido": 0.00029586887270939983, "recarga_realizar": 5.8260035365984366e-05, "beneficios_consulta": 7.884638387630566e-06, "conta_explicacao": 9.510689328905857e-06, "conta_debito_automatico_digital": 8.476785127286003e-05, "conta_contestacao": 0.9994059771054807, "roaming_pacote": 7.406932296900736e-06, "roaming_cobranca": 5.090705156390466e-06, "troca_numero": 2.2589867195641524e-06, "fidelidade_pontos": 1.8727657681015046e-06, "conta_vencimento": 9.999998310349413e-07, "vas_cancelamento": 1.3837971320658965e-05, "vas_contratacao": 7.884638387630566e-06, "conta_segunda_via": 4.782274922845122e-06, "conta_pagamento_confirmacao": 3.533649768541185e-05, "sem_correspondencia": 5.8260035365984366e-05}, "confidence": 0.9994059771054807, "input_tokens": 526, "latency_ms": 179.92392399997925} +{"id": "g0010-conta_contestacao-regionalismo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0008040442896736447, "conta_contestacao": 0.9991441627939907, "roaming_cobranca": 2.4280033703800772e-05, "sem_correspondencia": 2.7512882631872253e-05}, "confidence": 0.9991441627939907, "input_tokens": 233, "latency_ms": 77.60619300000826} +{"id": "g0010-conta_contestacao-regionalismo-02-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.0024386132751472406, "roaming_cobranca": 0.005849929137290904, "conta_vencimento": 0.00033003041829661554, "conta_debito_automatico_digital": 0.0001558953309904474, "vas_cancelamento": 0.0001766525531521663, "internet_pacote_adicional": 3.9416512475471886e-05, "conta_segunda_via": 5.387598476022525e-05, "seguranca_perda_roubo": 3.9416512475471886e-05, "conta_pagamento_confirmacao": 8.344475756538767e-05, "conta_explicacao": 0.0001766525531521663, "recarga_saldo": 9.45552979517554e-05, "suporte_configuracao": 0.0004801914251844293, "beneficios_consulta": 0.00033003041829661554, "suporte_sem_sinal": 9.45552979517554e-05, "conta_contestacao": 0.9838068113880185, "sem_correspondencia": 0.005849929137290904}, "confidence": 0.9838068113880185, "input_tokens": 525, "latency_ms": 180.35464000001866} +{"id": "g0010-conta_contestacao-regionalismo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0001794722848641607, "vas_cancelamento": 4.5377699963208715e-05, "conta_vencimento": 1.66935229041106e-05, "conta_debito_automatico_digital": 1.1473279317246751e-05, "roaming_cobranca": 0.00010885544333879307, "conta_explicacao": 1.8916239655028563e-05, "conta_contestacao": 0.9995103560866186, "sem_correspondencia": 0.00010885544333879307}, "confidence": 0.9995103560866186, "input_tokens": 330, "latency_ms": 113.37353300001496} +{"id": "g0010-conta_contestacao-regionalismo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0002959082338003853, "conta_contestacao": 0.9995389336724763, "seguranca_perda_roubo": 2.4289626964304947e-05, "conta_explicacao": 2.1435520560934386e-05, "marketplace_compra": 4.004682463342095e-05, "roaming_cobranca": 7.407917682532526e-06, "troca_numero": 3.965172601103447e-06, "conta_segunda_via": 8.39427046240812e-06, "conta_pagamento_confirmacao": 7.407917682532526e-06, "seguranca_fraude": 4.493129199083335e-06, "bonus_nao_recebido": 1.209309318301762e-06, "recarga_nao_creditada": 3.2872435449258752e-06, "conta_vencimento": 4.493129199083335e-06, "conta_debito_automatico_digital": 2.5601078469346925e-06, "plano_consulta": 1.473240346683365e-05, "sem_correspondencia": 2.1435520560934386e-05}, "confidence": 0.9995389336724763, "input_tokens": 541, "latency_ms": 183.82527900001833} +{"id": "g0010-conta_contestacao-regionalismo-05-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.00020341111158738847, "conta_contestacao": 0.9997185930003072, "conta_explicacao": 1.147566964793253e-05, "conta_vencimento": 4.783770826600512e-06, "conta_segunda_via": 1.4735051501457435e-05, "roaming_cobranca": 4.221662937149502e-06, "conta_debito_automatico_digital": 2.7257104544458223e-06, "sem_correspondencia": 4.005402273781992e-05}, "confidence": 0.9997185930003072, "input_tokens": 332, "latency_ms": 113.4329060000141} +{"id": "g0010-conta_contestacao-regionalismo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.0069919944054080705, "vas_cancelamento": 0.06633819588780847, "conta_segunda_via": 0.0005064983759126062, "conta_pagamento_confirmacao": 0.00023925289179876037, "roaming_cobranca": 0.00030720679408565045, "cadastro_atualizacao": 0.00011301506373229944, "conta_vencimento": 9.369277862708994e-05, "conta_contestacao": 0.9157705465031032, "marketplace_compra": 0.00011301506373229944, "conta_explicacao": 0.003302784294067071, "atendimento_humano": 5.338453606303236e-05, "sem_correspondencia": 0.006170413405661442}, "confidence": 0.9157705465031032, "input_tokens": 429, "latency_ms": 143.61705400000346} +{"id": "g0010-conta_contestacao-regionalismo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.0006263041740591982, "conta_contestacao": 0.9993258235363112, "vas_cancelamento": 3.118184873296386e-05, "sem_correspondencia": 1.6690440896669303e-05}, "confidence": 0.9993258235363112, "input_tokens": 227, "latency_ms": 76.20523100001719} +{"id": "g0010-conta_contestacao-regionalismo-08-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.0002958735665929731, "conta_explicacao": 3.5337058289859705e-05, "roaming_cobranca": 2.143300927685239e-05, "conta_segunda_via": 1.1472263162988782e-05, "conta_contestacao": 0.999421832424278, "conta_vencimento": 1.568072456230357e-05, "vas_cancelamento": 1.8914564299889133e-05, "sem_correspondencia": 0.00017945638953716575}, "confidence": 0.999421832424278, "input_tokens": 331, "latency_ms": 115.03335700001571} +{"id": "g0010-conta_contestacao-regionalismo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.0008031879624238589, "vas_cancelamento": 0.0004299155361362518, "conta_vencimento": 4.531276413585911e-05, "conta_explicacao": 4.531276413585911e-05, "conta_segunda_via": 0.0002954763387721187, "conta_contestacao": 0.9980800493066452, "conta_debito_automatico_digital": 3.998837399744201e-05, "sem_correspondencia": 0.00026075695375343133}, "confidence": 0.9980800493066452, "input_tokens": 327, "latency_ms": 113.6086839999848} +{"id": "g0010-conta_contestacao-regionalismo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.001031760806345796, "internet_problema_conexao": 4.0005707937876975e-05, "conta_segunda_via": 3.530491334088039e-05, "conta_vencimento": 1.2201051571139722e-05, "conta_contestacao": 0.9985126915572433, "conta_pagamento_confirmacao": 1.2201051571139722e-05, "plano_consulta": 4.488516033694829e-06, "fidelidade_resgate": 2.120224845759199e-06, "vas_cancelamento": 5.763368670474612e-06, "roaming_cobranca": 4.7780004466321135e-06, "conta_debito_automatico_digital": 3.7211104893526127e-06, "sem_correspondencia": 0.00033496369150380314}, "confidence": 0.9985126915572433, "input_tokens": 438, "latency_ms": 146.42978499995252} +{"id": "g0010-conta_contestacao-regionalismo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_pagamento_confirmacao": 0.00023047351758955585, "roaming_cobranca": 3.1191198781520975e-05, "internet_consumo": 1.3841010557504191e-05, "conta_segunda_via": 1.0779389860683846e-05, "conta_contestacao": 0.9996254768716366, "conta_vencimento": 8.936428070725477e-06, "bonus_nao_recebido": 5.769791615392756e-06, "suporte_sem_sinal": 1.3704456304981938e-06, "conta_explicacao": 8.39499726453254e-06, "vas_cancelamento": 4.493518228226703e-06, "conta_debito_automatico_digital": 9.999997335469524e-07, "sem_correspondencia": 5.8272831031041434e-05}, "confidence": 0.9996254768716366, "input_tokens": 437, "latency_ms": 145.47204900003408} +{"id": "g0013-conta_contestacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 116, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"vas_cancelamento": 0.2738073553094756, "roaming_cobranca": 0.00826826569213123, "conta_explicacao": 0.6568296999583719, "sem_correspondencia": 0.061094679040021325}, "confidence": 0.6568296999583719, "input_tokens": 233, "latency_ms": 76.69796499999393} +{"id": "g0013-conta_contestacao-indireto_multiplo-01-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0031694577541228155, "roaming_cobranca": 0.00010845288041440182, "conta_contestacao": 0.9958140245154609, "sem_correspondencia": 0.0009080648500019116}, "confidence": 0.9958140245154609, "input_tokens": 247, "latency_ms": 78.79605499999798} +{"id": "g0013-conta_contestacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"roaming_duvida": 0.02431869887832168, "roaming_cobranca": 0.3804084544560058, "conta_pagamento_confirmacao": 0.0012107567236724977, "negociacao_religacao": 0.0012107567236724977, "conta_segunda_via": 0.001996200363962044, "desconto_retencao": 0.040094756116440304, "fidelidade_resgate": 0.000504718493169451, "conta_vencimento": 0.0005719209797691831, "vas_cancelamento": 0.002904454391422503, "conta_debito_automatico_digital": 0.0012107567236724977, "suporte_configuracao": 0.00044541250689920486, "conta_explicacao": 0.4884541242444126, "fidelidade_pontos": 0.0015546424066210634, "cancelamento_linha": 0.001068489058424452, "cadastro_atualizacao": 0.002563172004128585, "sem_correspondencia": 0.05148268592940562}, "confidence": 0.4884541242444126, "input_tokens": 542, "latency_ms": 183.92370300000493} +{"id": "g0013-conta_contestacao-indireto_multiplo-03-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9994844204515176, "roaming_cobranca": 0.00020336346488081922, "vas_cancelamento": 0.00020336346488081922, "sem_correspondencia": 0.0001088526187206788}, "confidence": 0.9994844204515176, "input_tokens": 240, "latency_ms": 77.61120600002869} +{"id": "g0013-conta_contestacao-indireto_multiplo-04-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.0007088029474574827, "vas_contratacao": 7.470728102918257e-05, "internet_consumo": 6.59289441087705e-05, "roaming_cobranca": 3.528922080440917e-05, "internet_problema_conexao": 5.818208896666289e-05, "plano_nova_linha": 8.922512324451265e-06, "conta_debito_automatico_digital": 1.774453458244602e-05, "conta_pagamento_confirmacao": 5.411777286443528e-06, "parceiros_ofertas": 7.3970225242935855e-06, "conta_segunda_via": 6.948859585246906e-06, "suporte_chip_esim": 1.0110531037921644e-05, "negociacao_divida": 3.528922080440917e-05, "vas_cancelamento": 0.0007088029474574827, "conta_vencimento": 8.381924630703747e-06, "conta_contestacao": 0.9980688667366596, "sem_correspondencia": 0.00017921345074036293}, "confidence": 0.9980688667366596, "input_tokens": 540, "latency_ms": 184.18678699998736} +{"id": "g0013-conta_contestacao-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.03702179104033842, "roaming_cobranca": 0.010606920721412564, "vas_cancelamento": 0.007290022892812661, "conta_vencimento": 0.000986597313000192, "conta_debito_automatico_digital": 0.007290022892812661, "conta_explicacao": 0.35125297357959584, "conta_pagamento_confirmacao": 0.006433422622677965, "sem_correspondencia": 0.5791182489373498}, "confidence": 0.5791182489373498, "input_tokens": 348, "latency_ms": 117.19080799997528} +{"id": "g0013-conta_contestacao-indireto_multiplo-06-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.0006251935254020217, "conta_segunda_via": 4.5288867079509576e-05, "conta_contestacao": 0.9975536816123656, "conta_explicacao": 4.5288867079509576e-05, "roaming_cobranca": 0.00013949953144671453, "vas_cancelamento": 3.996728491923265e-05, "conta_debito_automatico_digital": 5.131900967229539e-05, "sem_correspondencia": 0.001499761302035101}, "confidence": 0.9975536816123656, "input_tokens": 332, "latency_ms": 115.47919599996703} +{"id": "g0013-conta_contestacao-indireto_multiplo-07-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.00023042125841317199, "vas_cancelamento": 0.0001794522564884769, "roaming_cobranca": 1.147199894602584e-05, "conta_contestacao": 0.9993988148036472, "conta_pagamento_confirmacao": 3.5336244444318684e-05, "cancelamento_linha": 6.1405185438181414e-06, "conta_explicacao": 5.1413932291333804e-05, "fidelidade_resgate": 3.964616749319328e-06, "conta_vencimento": 4.2203125613833605e-06, "conta_segunda_via": 2.404661612472408e-06, "fidelidade_pontos": 1.5525662266505292e-06, "sem_correspondencia": 7.480683007565219e-05}, "confidence": 0.9993988148036472, "input_tokens": 444, "latency_ms": 146.36265400002912} +{"id": "g0013-conta_contestacao-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"suporte_configuracao": 0.07228367308037836, "suporte_chip_esim": 0.004077965784348061, "internet_problema_conexao": 0.0021827777911817073, "conta_pagamento_confirmacao": 0.0182761746849253, "cadastro_atualizacao": 0.0013239216536915259, "internet_pacote_adicional": 0.0008029990740213618, "conta_segunda_via": 0.0182761746849253, "conta_vencimento": 0.0013239216536915259, "recarga_saldo": 0.0031759229461886655, "conta_explicacao": 0.19648739502866677, "vas_cancelamento": 0.3670867814486948, "roaming_cobranca": 0.0067234289298419795, "conta_debito_automatico_digital": 0.04967979353977566, "plano_troca": 0.004077965784348061, "portabilidade": 0.001926294639748302, "sem_correspondencia": 0.2522948092755727}, "confidence": 0.3670867814486948, "input_tokens": 551, "latency_ms": 185.27774300002875} +{"id": "g0013-conta_contestacao-indireto_multiplo-09-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9441788632176392, "roaming_cobranca": 0.0049545959568527255, "vas_cancelamento": 0.0038586432109993184, "sem_correspondencia": 0.04700789761450866}, "confidence": 0.9441788632176392, "input_tokens": 234, "latency_ms": 77.13937700003726} +{"id": "g0013-conta_contestacao-indireto_multiplo-10-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_explicacao": 0.0002959110744724745, "roaming_cobranca": 1.8916962098404057e-05, "conta_contestacao": 0.9995485290876307, "vas_cancelamento": 1.1473717501303895e-05, "conta_debito_automatico_digital": 2.143572633853034e-05, "conta_vencimento": 4.2209447825386746e-06, "conta_segunda_via": 1.4732544895569165e-05, "sem_correspondencia": 8.477994228041688e-05}, "confidence": 0.9995485290876307, "input_tokens": 346, "latency_ms": 115.74553600001991} +{"id": "g0013-conta_contestacao-indireto_multiplo-11-D1", "gold": "conta_contestacao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_contestacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 174, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.0024663162147063656, "roaming_cobranca": 8.439270002880273e-05, "conta_contestacao": 0.9949829748705585, "sem_correspondencia": 0.0024663162147063656}, "confidence": 0.9949829748705585, "input_tokens": 243, "latency_ms": 77.51991700001781} +{"id": "g0014-conta_explicacao-curto_neutro-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.004049590883920947, "conta_vencimento": 0.0006210248757392215, "conta_explicacao": 0.9909022182661889, "conta_pagamento_confirmacao": 0.00015701967856659766, "conta_segunda_via": 0.0004836546595325276, "conta_debito_automatico_digital": 7.417084427700594e-05, "plano_consulta": 0.00013856937997985122, "sem_correspondencia": 0.00357375141179505}, "confidence": 0.9909022182661889, "input_tokens": 315, "latency_ms": 107.21475099995814} +{"id": "g0014-conta_explicacao-curto_neutro-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9930529154491395, "conta_pagamento_confirmacao": 0.00042775013572665573, "conta_contestacao": 0.00022895814869824173, "conta_vencimento": 3.7376390314754085e-05, "recarga_saldo": 0.00012255246574328427, "seguranca_fraude": 2.1296425251786093e-05, "conta_segunda_via": 2.910876204551295e-05, "recarga_realizar": 1.0708515114495793e-05, "conta_debito_automatico_digital": 2.910876204551295e-05, "plano_consulta": 8.422899579475715e-05, "plano_troca": 5.108746838632669e-05, "sem_correspondencia": 0.005904908481738889}, "confidence": 0.9930529154491395, "input_tokens": 423, "latency_ms": 141.7833980000296} +{"id": "g0014-conta_explicacao-curto_neutro-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"seguranca_fraude": 0.007530327927611504, "plano_consulta": 0.11779414773884836, "roaming_pacote": 0.0004813977585973421, "conta_pagamento_confirmacao": 0.00022739619972587767, "conta_explicacao": 0.8703875657680754, "beneficios_consulta": 0.0003308595183179578, "conta_segunda_via": 0.00025767365195265336, "roaming_duvida": 8.365438687966556e-05, "reclamacao_atendimento": 7.858602379641007e-05, "conta_vencimento": 3.951553435201079e-05, "conta_contestacao": 0.000618126957575497, "conta_debito_automatico_digital": 0.00012956644901288773, "marketplace_pedido": 9.479283908494684e-05, "plano_nova_linha": 8.904963129757486e-05, "suporte_configuracao": 0.0001770963384139751, "sem_correspondencia": 0.0016802432764581486}, "confidence": 0.8703875657680754, "input_tokens": 527, "latency_ms": 183.28314399997225} +{"id": "g0014-conta_explicacao-curto_neutro-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"troca_numero": 0.020662557339868787, "plano_consulta": 0.007601330047363812, "conta_explicacao": 0.6842499249321501, "bonus_nao_recebido": 0.0003339791337406362, "conta_debito_automatico_digital": 0.00022954027795983552, "atendimento_humano": 0.00013922321622160028, "plano_troca": 0.00026010321088671697, "conta_pagamento_confirmacao": 0.0004288376963663313, "desconto_retencao": 0.004610439728321036, "conta_contestacao": 0.009760300981447369, "conta_vencimento": 0.00022954027795983552, "marketplace_compra": 0.0006239551664776592, "conta_segunda_via": 0.00861343538442069, "fidelidade_pontos": 0.00861343538442069, "seguranca_fraude": 0.001921917216753941, "sem_correspondencia": 0.2517214800056407}, "confidence": 0.6842499249321501, "input_tokens": 518, "latency_ms": 183.91415899998265} +{"id": "g0014-conta_explicacao-curto_neutro-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.009655532673123622, "conta_contestacao": 0.003552071964001321, "conta_explicacao": 0.9848911082492215, "sem_correspondencia": 0.0019012871136536024}, "confidence": 0.9848911082492215, "input_tokens": 211, "latency_ms": 75.27279800001452} +{"id": "g0014-conta_explicacao-curto_neutro-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.9935944461336539, "plano_consulta": 0.0013182816675072343, "conta_contestacao": 0.0010266787949633114, "sem_correspondencia": 0.00406059340387554}, "confidence": 0.9935944461336539, "input_tokens": 212, "latency_ms": 74.92517200000748} +{"id": "g0014-conta_explicacao-curto_neutro-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8864988399536671, "plano_consulta": 0.012645226813155601, "conta_contestacao": 0.01839869644904128, "sem_correspondencia": 0.08245723678413606}, "confidence": 0.8864988399536671, "input_tokens": 221, "latency_ms": 76.74505900001805} +{"id": "g0014-conta_explicacao-curto_neutro-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.19628263975927876, "plano_consulta": 0.006716422589809125, "conta_explicacao": 0.7763128996253285, "sem_correspondencia": 0.020688038025583746}, "confidence": 0.7763128996253285, "input_tokens": 211, "latency_ms": 74.35738399999536} +{"id": "g0014-conta_explicacao-curto_neutro-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.007489281133936766, "plano_consulta": 0.0031219968594330297, "conta_explicacao": 0.9809022546751273, "sem_correspondencia": 0.008486467331503014}, "confidence": 0.9809022546751273, "input_tokens": 214, "latency_ms": 75.10610100001713} +{"id": "g0014-conta_explicacao-curto_neutro-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.45666228053672964, "marketplace_pedido": 0.007381258300074916, "recarga_realizar": 0.0004718680561380475, "conta_contestacao": 0.31385908944112956, "conta_segunda_via": 0.0027154131785736306, "conta_debito_automatico_digital": 0.0001351924615686441, "conta_vencimento": 7.236331010423112e-05, "bonus_nao_recebido": 0.0001351924615686441, "plano_consulta": 0.000534696557864479, "negociacao_religacao": 0.0001351924615686441, "conta_pagamento_confirmacao": 0.00022289468702653311, "seguranca_perda_roubo": 0.0004164220979704409, "cadastro_atualizacao": 0.00032430985598761667, "roaming_duvida": 0.00022289468702653311, "internet_problema_conexao": 0.000998944682683237, "sem_correspondencia": 0.21571198722398516}, "confidence": 0.45666228053672964, "input_tokens": 519, "latency_ms": 179.66112699997439} +{"id": "g0014-conta_explicacao-curto_neutro-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.00504867457369338, "conta_explicacao": 0.962107074170712, "seguranca_perda_roubo": 0.0003657247594633515, "conta_segunda_via": 0.00022182327963055076, "atendimento_humano": 0.00022182327963055076, "conta_debito_automatico_digital": 0.00010478189791678941, "conta_pagamento_confirmacao": 0.00022182327963055076, "internet_consumo": 0.0001957583571951176, "conta_vencimento": 9.246970035850192e-05, "marketplace_compra": 0.0004695998866629539, "conta_contestacao": 0.008323857158491177, "sem_correspondencia": 0.022626589656615306}, "confidence": 0.962107074170712, "input_tokens": 411, "latency_ms": 141.04237800000874} +{"id": "g0014-conta_explicacao-curto_neutro-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.022852554688508903, "conta_explicacao": 0.9717153518210063, "plano_consulta": 0.0014609149443456917, "sem_correspondencia": 0.003971178546139151}, "confidence": 0.9717153518210063, "input_tokens": 210, "latency_ms": 74.45973699998376} +{"id": "g0018-conta_explicacao-emocional-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_pagamento_confirmacao": 0.004021675770479263, "plano_consulta": 0.0011522293996587098, "conta_debito_automatico_digital": 0.0005442746294836337, "conta_explicacao": 0.9840716152187682, "conta_contestacao": 0.005163933906972631, "conta_vencimento": 0.000480320674674685, "conta_segunda_via": 0.0005442746294836337, "sem_correspondencia": 0.004021675770479263}, "confidence": 0.9840716152187682, "input_tokens": 327, "latency_ms": 113.63753099999485} +{"id": "g0018-conta_explicacao-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"negociacao_religacao": 0.023972205742093224, "conta_vencimento": 0.002863071687678694, "troca_numero": 0.001193505846210096, "fidelidade_resgate": 0.0017365407595323211, "parceiros_ofertas": 0.0013524193033591838, "conta_pagamento_confirmacao": 0.0004975272575492479, "plano_consulta": 0.0015324918414991741, "marketplace_pedido": 0.0005637722422505107, "vas_consulta": 0.0036762568167785104, "portabilidade": 0.0009295032876287224, "vas_cancelamento": 0.00324428525391254, "conta_segunda_via": 0.004165744725008944, "conta_debito_automatico_digital": 0.004165744725008944, "suporte_configuracao": 0.0009295032876287224, "conta_contestacao": 0.6182513346534716, "sem_correspondencia": 0.3309260925703896}, "confidence": 0.6182513346534716, "input_tokens": 525, "latency_ms": 183.55641199997308} +{"id": "g0018-conta_explicacao-emocional-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.0058818551408931375, "conta_contestacao": 0.002163813582283143, "conta_explicacao": 0.989175939640198, "sem_correspondencia": 0.0027783916366257073}, "confidence": 0.989175939640198, "input_tokens": 221, "latency_ms": 76.15795300000627} +{"id": "g0018-conta_explicacao-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"fidelidade_pontos": 0.006873463093855615, "suporte_sem_sinal": 0.0010540797048680672, "conta_pagamento_confirmacao": 0.0015336769209063252, "internet_pacote_adicional": 0.0002351969733564215, "marketplace_compra": 0.00034220957697777914, "negociacao_divida": 0.0008209180995709261, "fidelidade_resgate": 0.00011109918351949311, "conta_debito_automatico_digital": 0.0001949851394203732, "cancelamento_linha": 0.0003877742527770234, "plano_consulta": 0.00026651308652482855, "troca_numero": 0.0002351969733564215, "conta_contestacao": 0.9002460083435525, "desconto_retencao": 0.018684009826611604, "conta_segunda_via": 0.016488580799844884, "conta_vencimento": 0.001737883630429296, "sem_correspondencia": 0.05078840439442856}, "confidence": 0.9002460083435525, "input_tokens": 513, "latency_ms": 181.3268940000512} +{"id": "g0018-conta_explicacao-emocional-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"beneficios_consulta": 0.01839975320040179, "conta_pagamento_confirmacao": 0.008691427990559246, "conta_explicacao": 0.3695689222842107, "troca_numero": 0.0015103437161350583, "conta_contestacao": 0.5377196090332277, "plano_consulta": 0.0003370032352603902, "conta_vencimento": 0.0002974043112782821, "seguranca_fraude": 0.023625750770097514, "conta_segunda_via": 0.0013328736513272966, "vas_consulta": 0.0007134358546447713, "negociacao_divida": 0.00011646520169451344, "reclamacao_atendimento": 0.00038187469471382687, "conta_debito_automatico_digital": 0.001038043043388941, "vas_contratacao": 0.00018038483312099785, "seguranca_perda_roubo": 0.001711443645537643, "sem_correspondencia": 0.03437526453440124}, "confidence": 0.5377196090332277, "input_tokens": 538, "latency_ms": 182.21285200002058} +{"id": "g0018-conta_explicacao-emocional-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_pagamento_confirmacao": 0.004415063019724279, "vas_contratacao": 0.0007672229115197183, "conta_explicacao": 0.9533881447225753, "roaming_cobranca": 0.00019398433084078637, "conta_vencimento": 0.00024908081123873346, "marketplace_pedido": 0.00013332335084031342, "conta_debito_automatico_digital": 7.596535544438566e-05, "conta_segunda_via": 9.754144717830967e-05, "plano_consulta": 0.0005975138042818798, "conta_contestacao": 0.0030344254786429914, "troca_numero": 8.086469994027417e-05, "sem_correspondencia": 0.036966870067772994}, "confidence": 0.9533881447225753, "input_tokens": 413, "latency_ms": 141.83944000001247} +{"id": "g0018-conta_explicacao-emocional-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.40796873595430144, "conta_pagamento_confirmacao": 0.01087199855463609, "internet_consumo": 0.0004776822788488273, "plano_consulta": 0.00032830590892123855, "conta_segunda_via": 0.0007875649337745715, "cadastro_atualizacao": 0.00019912759952555456, "conta_contestacao": 0.40796873595430144, "recarga_realizar": 0.00017572948980040765, "troca_numero": 6.88166569788828e-05, "conta_vencimento": 7.325495003527178e-05, "plano_troca": 5.359446634351018e-05, "seguranca_perda_roubo": 0.00022564113136529267, "conta_debito_automatico_digital": 0.00017572948980040765, "parceiros_ofertas": 0.00013685826426529594, "suporte_sem_sinal": 0.00042155313150364106, "sem_correspondencia": 0.1700666712355982}, "confidence": 0.40796873595430144, "input_tokens": 518, "latency_ms": 181.59252599997444} +{"id": "g0018-conta_explicacao-emocional-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.019907727718446733, "vas_contratacao": 0.002694217969373354, "conta_explicacao": 0.747031971371429, "conta_vencimento": 0.00046818488105305827, "plano_consulta": 0.0007719063720123865, "conta_debito_automatico_digital": 0.00015199737681375087, "reclamacao_atendimento": 0.0001722355924067173, "plano_nova_linha": 0.00022115487830849518, "negociacao_religacao": 0.0008746845113582621, "conta_pagamento_confirmacao": 0.0016341258023736518, "conta_contestacao": 0.037192531831649514, "sem_correspondencia": 0.188879261694775}, "confidence": 0.747031971371429, "input_tokens": 424, "latency_ms": 143.3732579999969} +{"id": "g0018-conta_explicacao-emocional-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.08447045493620722, "conta_contestacao": 0.0019865546915311914, "conta_explicacao": 0.9081429748530323, "sem_correspondencia": 0.005400015519229301}, "confidence": 0.9081429748530323, "input_tokens": 219, "latency_ms": 77.05564699995193} +{"id": "g0018-conta_explicacao-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.037696874228506774, "plano_consulta": 0.025908657501184408, "conta_vencimento": 0.001876816854469435, "vas_cancelamento": 0.0010045876705918277, "conta_pagamento_confirmacao": 0.0007823736645207939, "internet_pacote_adicional": 0.00015405850891643365, "negociacao_religacao": 9.946764926557364e-05, "conta_segunda_via": 0.0003695671508650425, "recarga_realizar": 0.0006093132225832388, "conta_debito_automatico_digital": 0.0030943478691722644, "conta_contestacao": 0.8579769027946854, "sem_correspondencia": 0.07042703288523872}, "confidence": 0.8579769027946854, "input_tokens": 411, "latency_ms": 142.63394900001458} +{"id": "g0018-conta_explicacao-emocional-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.013798904036951122, "marketplace_compra": 0.001283498010663971, "recarga_realizar": 0.00028638711666964295, "conta_explicacao": 0.00028638711666964295, "plano_troca": 0.00060628153074729, "conta_contestacao": 0.003488909319251206, "plano_consulta": 0.0004721725309077195, "negociacao_divida": 0.0006870069786892791, "conta_vencimento": 0.0006870069786892791, "negociacao_religacao": 0.0018674785861956182, "conta_debito_automatico_digital": 0.0003245191182324746, "internet_problema_conexao": 0.0018674785861956182, "troca_numero": 0.00060628153074729, "conta_pagamento_confirmacao": 0.001283498010663971, "cadastro_atualizacao": 0.005076333105891938, "sem_correspondencia": 0.967377857442834}, "confidence": 0.967377857442834, "input_tokens": 519, "latency_ms": 186.24321800001553} +{"id": "g0018-conta_explicacao-emocional-11-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"plano_consulta": 0.017211845769361075, "recarga_saldo": 0.004931276375739717, "conta_explicacao": 0.5030038651626562, "conta_contestacao": 0.44389935299412353, "vas_consulta": 0.0018141151973690625, "fidelidade_resgate": 0.0001912063350685927, "conta_pagamento_confirmacao": 0.00010894608570183008, "conta_debito_automatico_digital": 0.00021666516279955305, "beneficios_consulta": 0.00040478381451665934, "plano_troca": 0.00040478381451665934, "portabilidade": 9.614458318058093e-05, "conta_vencimento": 0.0005889569748981459, "conta_segunda_via": 0.0038404819029676115, "suporte_configuracao": 0.0006673756850287516, "roaming_duvida": 0.000519752706103207, "sem_correspondencia": 0.022100447435969}, "confidence": 0.5030038651626562, "input_tokens": 530, "latency_ms": 183.05535000001782} +{"id": "g0019-conta_explicacao-longo_contexto-00-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 206, "length_bucket": "longo"}, "pred": "conta_explicacao", "probabilities": {"vas_contratacao": 0.001650360783684575, "marketplace_compra": 0.0004728362810755733, "conta_explicacao": 0.9687377358203867, "conta_pagamento_confirmacao": 0.00017394674684766495, "plano_consulta": 0.0003249753066066362, "cancelamento_linha": 0.00013546986265768488, "conta_contestacao": 0.022782527872149547, "roaming_cobranca": 0.0003249753066066362, "conta_debito_automatico_digital": 0.00010550403512038066, "conta_segunda_via": 0.00017394674684766495, "conta_vencimento": 3.425214531809356e-05, "sem_correspondencia": 0.005083469092698795}, "confidence": 0.9687377358203867, "input_tokens": 448, "latency_ms": 146.43426800000725} +{"id": "g0019-conta_explicacao-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 183, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.021531297551544676, "plano_consulta": 0.01152487308530724, "internet_consumo": 0.0037415784831368315, "bonus_nao_recebido": 0.0005063675837673389, "conta_debito_automatico_digital": 0.002269382065743577, "vas_contratacao": 0.0006501888477440221, "conta_segunda_via": 0.0009460191913480529, "internet_pacote_adicional": 0.0005063675837673389, "conta_pagamento_confirmacao": 0.0009460191913480529, "conta_vencimento": 0.004804281870879659, "conta_contestacao": 0.9155340687569821, "fidelidade_resgate": 0.00044686782424392213, "suporte_sem_sinal": 0.00034802101145058154, "negociacao_religacao": 0.00023919110996397484, "portabilidade": 0.0005063675837673389, "sem_correspondencia": 0.03549910825900529}, "confidence": 0.9155340687569821, "input_tokens": 558, "latency_ms": 185.9747670000047} +{"id": "g0019-conta_explicacao-longo_contexto-02-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"roaming_pacote": 0.003026719005608795, "marketplace_compra": 0.0003190138361578241, "fidelidade_pontos": 0.0023572111317052336, "conta_vencimento": 0.00011735863177169842, "beneficios_consulta": 0.0005959963097668002, "conta_contestacao": 0.01197090588590466, "conta_debito_automatico_digital": 0.00017075580165916006, "recarga_saldo": 0.00010356862903008993, "cancelamento_linha": 0.000409621873901705, "plano_consulta": 0.028716710376102007, "conta_explicacao": 0.9509668428714871, "marketplace_pedido": 0.0002192547893772523, "bonus_nao_recebido": 0.00015069146606255825, "conta_segunda_via": 8.586140919596847e-05, "conta_pagamento_confirmacao": 0.000193491672502263, "sem_correspondencia": 0.0005959963097668002}, "confidence": 0.9509668428714871, "input_tokens": 553, "latency_ms": 185.73184399997444} +{"id": "g0019-conta_explicacao-longo_contexto-03-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.004068579032250418, "conta_explicacao": 0.9955484649710465, "plano_consulta": 0.00026009555568222534, "sem_correspondencia": 0.00012286044102087143}, "confidence": 0.9955484649710465, "input_tokens": 246, "latency_ms": 81.25044500002332} +{"id": "g0019-conta_explicacao-longo_contexto-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 164, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_debito_automatico_digital": 0.0006249329990463909, "conta_segunda_via": 0.0006249329990463909, "conta_pagamento_confirmacao": 0.00010859707163660461, "plano_consulta": 7.463760304393354e-05, "conta_contestacao": 0.0006249329990463909, "conta_explicacao": 0.9971379878876914, "conta_vencimento": 9.583657934906099e-05, "sem_correspondencia": 0.0007081418611398303}, "confidence": 0.9971379878876914, "input_tokens": 349, "latency_ms": 117.22882500004062} +{"id": "g0019-conta_explicacao-longo_contexto-05-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 188, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_explicacao": 0.8141737203870508, "plano_consulta": 0.007981878293906303, "conta_vencimento": 0.00027312485581020495, "conta_segunda_via": 0.00014619320048501355, "conta_pagamento_confirmacao": 0.00014619320048501355, "conta_debito_automatico_digital": 6.094239281744784e-05, "conta_contestacao": 0.16032031118864526, "sem_correspondencia": 0.016897636480799994}, "confidence": 0.8141737203870508, "input_tokens": 354, "latency_ms": 117.85965600000736} +{"id": "g0019-conta_explicacao-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 190, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.6122362450712813, "conta_debito_automatico_digital": 0.02373897540850695, "plano_consulta": 0.00873308100726415, "seguranca_perda_roubo": 0.0015175819251044766, "conta_vencimento": 0.004125215370209394, "conta_segunda_via": 0.005296881384659793, "vas_contratacao": 0.0011818939916463766, "conta_pagamento_confirmacao": 0.0007168549424636743, "recarga_realizar": 0.001339261348323068, "fidelidade_pontos": 0.004674481415320271, "vas_cancelamento": 0.00873308100726415, "sem_correspondencia": 0.32770644712795666}, "confidence": 0.6122362450712813, "input_tokens": 452, "latency_ms": 153.96986899997955} +{"id": "g0019-conta_explicacao-longo_contexto-07-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 193, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.0016211790016897867, "fidelidade_pontos": 0.00302876111618095, "internet_pacote_adicional": 0.0003617339302763137, "conta_debito_automatico_digital": 0.0002486158520538315, "conta_segunda_via": 0.0003617339302763137, "recarga_realizar": 9.14606607199255e-05, "marketplace_pedido": 5.905144081994129e-05, "reclamacao_atendimento": 0.00010363850621125343, "conta_contestacao": 0.013573965591053082, "plano_consulta": 0.025359506341809005, "conta_pagamento_confirmacao": 0.00013307447612279978, "conta_explicacao": 0.9516084549405288, "bonus_nao_recebido": 0.0002486158520538315, "portabilidade": 0.00011743781299143849, "roaming_cobranca": 0.00040989824351438803, "sem_correspondencia": 0.0026728723036983505}, "confidence": 0.9516084549405288, "input_tokens": 555, "latency_ms": 187.98806600000262} +{"id": "g0019-conta_explicacao-longo_contexto-08-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 180, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.17998928731712074, "conta_pagamento_confirmacao": 0.003296618790341006, "conta_vencimento": 0.00039372496737426904, "conta_explicacao": 0.8066560217470777, "conta_segunda_via": 0.0009444970968521357, "conta_debito_automatico_digital": 0.00023880626420685048, "plano_consulta": 0.0005728664472503929, "sem_correspondencia": 0.007908177369776741}, "confidence": 0.8066560217470777, "input_tokens": 350, "latency_ms": 117.8457089999938} +{"id": "g0019-conta_explicacao-longo_contexto-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0031191045092057302, "recarga_nao_creditada": 0.000542019090598745, "conta_explicacao": 0.9799935052474344, "conta_debito_automatico_digital": 0.00022594717281130124, "conta_vencimento": 0.0004221248921979533, "conta_pagamento_confirmacao": 0.00022594717281130124, "conta_contestacao": 0.0027526000682117015, "internet_consumo": 0.0001067298871224527, "plano_consulta": 0.00013704388778544292, "cancelamento_linha": 9.4188794798768e-05, "atendimento_humano": 4.449163630592485e-05, "sem_correspondencia": 0.012336297640716195}, "confidence": 0.9799935052474344, "input_tokens": 441, "latency_ms": 152.15233899999703} +{"id": "g0019-conta_explicacao-longo_contexto-10-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.002799710029837167, "plano_consulta": 0.00029508726614291145, "conta_explicacao": 0.9967658133493542, "sem_correspondencia": 0.00013938935466569744}, "confidence": 0.9967658133493542, "input_tokens": 243, "latency_ms": 79.50177899999744} +{"id": "g0019-conta_explicacao-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.04719154987941469, "fidelidade_pontos": 0.007237058567118427, "conta_contestacao": 0.21149785330688645, "suporte_chip_esim": 0.0014250613260021537, "suporte_sem_sinal": 0.0008643433861910465, "plano_consulta": 0.1453602070651288, "conta_debito_automatico_digital": 0.0014250613260021537, "desconto_retencao": 0.004389497907093305, "vas_contratacao": 0.025259816402480692, "internet_problema_conexao": 0.0012576122061899971, "internet_pacote_adicional": 0.0004082869057195602, "vas_cancelamento": 0.07780571208349707, "seguranca_perda_roubo": 0.004389497907093305, "conta_segunda_via": 0.0063866817693053225, "conta_pagamento_confirmacao": 0.017360800997653324, "sem_correspondencia": 0.4477409589642236}, "confidence": 0.4477409589642236, "input_tokens": 557, "latency_ms": 188.41638399999283} +{"id": "g0025-conta_vencimento-emocional-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9998984893040633, "conta_segunda_via": 5.8288746198984095e-05, "conta_contestacao": 1.8923585272724817e-05, "sem_correspondencia": 2.4298364465036486e-05}, "confidence": 0.9998984893040633, "input_tokens": 245, "latency_ms": 78.97650299997849} +{"id": "g0025-conta_vencimento-emocional-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.00048745590654912334, "conta_vencimento": 0.9986901388965062, "suporte_chip_esim": 5.8218305818306494e-05, "portabilidade": 2.7500380425815596e-05, "beneficios_consulta": 3.116201353826217e-05, "internet_pacote_adicional": 8.928066358534298e-06, "conta_explicacao": 1.0769303710501892e-05, "cancelamento_linha": 1.7755580098134288e-05, "negociacao_religacao": 1.0769303710501892e-05, "conta_segunda_via": 8.928066358534298e-06, "vas_consulta": 6.531912884176424e-06, "fidelidade_resgate": 3.116201353826217e-05, "conta_debito_automatico_digital": 4.001281741829613e-05, "desconto_retencao": 0.0001396584554841564, "conta_contestacao": 9.598575914676694e-05, "sem_correspondencia": 0.00033502321845454655}, "confidence": 0.9986901388965062, "input_tokens": 536, "latency_ms": 183.94709399996145} +{"id": "g0025-conta_vencimento-emocional-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 145, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0010315785305656708, "conta_explicacao": 4.824756991248628e-05, "conta_contestacao": 3.999864033889571e-05, "conta_debito_automatico_digital": 6.594660912582154e-05, "conta_vencimento": 0.9983362895474955, "negociacao_divida": 1.7749289057285546e-05, "internet_pacote_adicional": 1.011324005602582e-05, "portabilidade": 3.7204531002434245e-06, "conta_pagamento_confirmacao": 1.011324005602582e-05, "suporte_configuracao": 3.960401709872897e-06, "vas_contratacao": 2.256568873320557e-06, "sem_correspondencia": 0.0004300259097085934}, "confidence": 0.9983362895474955, "input_tokens": 454, "latency_ms": 153.06012800004964} +{"id": "g0025-conta_vencimento-emocional-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 140, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9906871594935447, "cadastro_atualizacao": 0.0007972386599510431, "seguranca_perda_roubo": 0.00017788798987139584, "conta_explicacao": 0.0001301456335918151, "vas_cancelamento": 0.0001222605082642874, "desconto_retencao": 0.000703560648027489, "reclamacao_atendimento": 5.096576240197182e-05, "parceiros_ofertas": 3.728734831446372e-05, "conta_debito_automatico_digital": 0.00022841270031836376, "conta_pagamento_confirmacao": 8.402833654957978e-05, "conta_contestacao": 0.0001222605082642874, "marketplace_compra": 0.00029328771270305926, "suporte_chip_esim": 0.00022841270031836376, "suporte_configuracao": 6.966193775186403e-05, "conta_segunda_via": 0.0003765888775129403, "sem_correspondencia": 0.005890841182614554}, "confidence": 0.9906871594935447, "input_tokens": 553, "latency_ms": 186.90942399996402} +{"id": "g0025-conta_vencimento-emocional-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 137, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.0005525582530924964, "plano_nova_linha": 4.002718560129086e-05, "conta_vencimento": 0.9990487580489814, "conta_debito_automatico_digital": 2.4277715289190964e-05, "conta_contestacao": 3.117320349042978e-05, "conta_segunda_via": 7.404284826876276e-06, "fidelidade_pontos": 9.507289910104533e-06, "desconto_retencao": 8.390153897641026e-06, "conta_pagamento_confirmacao": 8.390153897641026e-06, "conta_explicacao": 3.7231082232444934e-06, "marketplace_pedido": 4.780565587725067e-06, "sem_correspondencia": 0.0002610100372018996}, "confidence": 0.9990487580489814, "input_tokens": 431, "latency_ms": 146.98806300003753} +{"id": "g0025-conta_vencimento-emocional-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 128, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9999020204292708, "conta_contestacao": 7.484449593753991e-05, "conta_segunda_via": 1.4737755074874477e-05, "sem_correspondencia": 8.397319716754476e-06}, "confidence": 0.9999020204292708, "input_tokens": 235, "latency_ms": 78.19712999997819} +{"id": "g0025-conta_vencimento-emocional-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.2597631460097317, "recarga_saldo": 0.012932845509837936, "conta_contestacao": 0.0010615926058781427, "marketplace_compra": 0.0010615926058781427, "troca_numero": 0.0007296212164638174, "bonus_nao_recebido": 0.0006438884635893235, "marketplace_pedido": 0.00039053809460218633, "conta_explicacao": 0.06567840884206991, "internet_pacote_adicional": 0.0015446081273748614, "atendimento_humano": 0.0009368521864941701, "conta_pagamento_confirmacao": 0.0032699354313126543, "conta_debito_automatico_digital": 0.03102428357424354, "fidelidade_resgate": 0.0028857078897850403, "conta_segunda_via": 0.12270342180977784, "parceiros_ofertas": 0.010072110210403287, "sem_correspondencia": 0.4853014474225574}, "confidence": 0.4853014474225574, "input_tokens": 532, "latency_ms": 183.15148200002795} +{"id": "g0025-conta_vencimento-emocional-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.003164190845263308, "desconto_retencao": 0.00010827265670391044, "conta_vencimento": 0.9941592109432277, "conta_debito_automatico_digital": 7.441463613881313e-05, "conta_segunda_via": 0.00017851143214294996, "conta_contestacao": 4.51347583495499e-05, "conta_pagamento_confirmacao": 9.55502841758062e-05, "sem_correspondencia": 0.0021747144439980158}, "confidence": 0.9941592109432277, "input_tokens": 331, "latency_ms": 114.74335500003008} +{"id": "g0025-conta_vencimento-emocional-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"beneficios_consulta": 0.0009097123429453464, "conta_explicacao": 7.467373641881251e-05, "reclamacao_atendimento": 5.8155964397838865e-05, "plano_consulta": 1.145158837269392e-05, "conta_pagamento_confirmacao": 4.5291910613309655e-05, "conta_contestacao": 2.7470932423936327e-05, "conta_segunda_via": 2.580655276671204e-05, "conta_debito_automatico_digital": 8.378161029726512e-06, "portabilidade": 2.27742028830093e-05, "seguranca_perda_roubo": 2.7470932423936327e-05, "conta_vencimento": 0.9976207199055083, "sem_correspondencia": 0.00116809377021638}, "confidence": 0.9976207199055083, "input_tokens": 447, "latency_ms": 146.66305700001203} +{"id": "g0025-conta_vencimento-emocional-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0006260711971709213, "conta_vencimento": 0.9989540875166815, "conta_contestacao": 8.472952279541183e-05, "sem_correspondencia": 0.00033511176335230175}, "confidence": 0.9989540875166815, "input_tokens": 231, "latency_ms": 77.46565900004043} +{"id": "g0025-conta_vencimento-emocional-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0021817582741771487, "conta_debito_automatico_digital": 0.00015804603928886045, "internet_consumo": 2.7464283493949266e-05, "conta_segunda_via": 1.5648677028393278e-05, "conta_explicacao": 0.00012308637915949856, "conta_contestacao": 1.887590759506719e-05, "conta_vencimento": 0.9973792606707823, "sem_correspondencia": 9.585976847484132e-05}, "confidence": 0.9973792606707823, "input_tokens": 340, "latency_ms": 115.57649600001696} +{"id": "g0025-conta_vencimento-emocional-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9961163956024781, "conta_pagamento_confirmacao": 0.00013929853903033636, "conta_segunda_via": 4.522361439561209e-05, "roaming_pacote": 1.562886293323048e-05, "conta_contestacao": 2.9198559994270147e-05, "conta_debito_automatico_digital": 3.7491693163324744e-05, "conta_explicacao": 2.4206456444187292e-05, "sem_correspondencia": 0.0035925566715607595}, "confidence": 0.9961163956024781, "input_tokens": 340, "latency_ms": 115.35325199997715} +{"id": "g0026-conta_vencimento-longo_contexto-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9998939641096207, "conta_segunda_via": 6.604950366804064e-05, "conta_contestacao": 1.5688132212081482e-05, "sem_correspondencia": 2.429825449904992e-05}, "confidence": 0.9998939641096207, "input_tokens": 236, "latency_ms": 78.74955099998715} +{"id": "g0026-conta_vencimento-longo_contexto-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0004877501901104691, "conta_vencimento": 0.999293061308168, "cadastro_atualizacao": 2.751698276826615e-05, "conta_contestacao": 1.3836407866366458e-05, "conta_explicacao": 5.1408491817545355e-05, "conta_debito_automatico_digital": 1.8912127241305252e-05, "conta_segunda_via": 1.147078501223814e-05, "sem_correspondencia": 9.60437070158166e-05}, "confidence": 0.999293061308168, "input_tokens": 339, "latency_ms": 116.77666100001716} +{"id": "g0026-conta_vencimento-longo_contexto-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.994302776601939, "recarga_nao_creditada": 0.0008001482663901393, "negociacao_divida": 0.0003779632782764092, "recarga_realizar": 8.433500681204073e-05, "conta_debito_automatico_digital": 0.00020230916425795141, "conta_contestacao": 5.7962546008679206e-05, "plano_consulta": 3.3026063193421326e-05, "seguranca_perda_roubo": 2.2698459153511614e-05, "conta_explicacao": 0.00013904491959565178, "roaming_pacote": 6.99161763291242e-05, "seguranca_fraude": 3.9837036443193676e-05, "conta_segunda_via": 0.0008001482663901393, "parceiros_ofertas": 0.00022924631652014013, "internet_problema_conexao": 4.24063045534885e-05, "conta_pagamento_confirmacao": 0.0003335514223696506, "sem_correspondencia": 0.0024646301717674603}, "confidence": 0.994302776601939, "input_tokens": 533, "latency_ms": 191.70504999999594} +{"id": "g0026-conta_vencimento-longo_contexto-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 153, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0007095004969730488, "conta_pagamento_confirmacao": 3.117327624127942e-05, "conta_contestacao": 3.31837798251577e-05, "conta_debito_automatico_digital": 3.117327624127942e-05, "conta_vencimento": 0.9990510895913911, "conta_segunda_via": 3.117327624127942e-05, "suporte_chip_esim": 1.6685852372524322e-05, "sem_correspondencia": 9.602045071436503e-05}, "confidence": 0.9990510895913911, "input_tokens": 344, "latency_ms": 117.31881199995087} +{"id": "g0026-conta_vencimento-longo_contexto-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0013245108697894467, "seguranca_fraude": 5.819494616942054e-05, "conta_debito_automatico_digital": 0.00010872247292400572, "beneficios_consulta": 1.2198323391755705e-05, "plano_troca": 3.9996762582060495e-05, "cancelamento_linha": 7.875829522777957e-06, "conta_vencimento": 0.9982894221346119, "conta_pagamento_confirmacao": 5.762079969783725e-06, "portabilidade": 5.085017725778877e-06, "suporte_sem_sinal": 2.897355763601102e-06, "conta_contestacao": 1.9913215531662684e-06, "roaming_cobranca": 5.762079969783725e-06, "conta_segunda_via": 1.6673131230559532e-05, "negociacao_divida": 5.085017725778877e-06, "cadastro_atualizacao": 3.1149510019229773e-05, "sem_correspondencia": 8.467314705067527e-05}, "confidence": 0.9982894221346119, "input_tokens": 542, "latency_ms": 185.5768280000234} +{"id": "g0026-conta_vencimento-longo_contexto-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.0021816171748051754, "vas_consulta": 6.587913030830714e-05, "suporte_sem_sinal": 3.526255739841318e-05, "troca_numero": 1.380901588823219e-05, "fidelidade_pontos": 5.130671827217272e-05, "cadastro_atualizacao": 1.144807626476027e-05, "conta_vencimento": 0.9973147578388392, "internet_pacote_adicional": 4.77226819316156e-06, "conta_segunda_via": 6.52291723187014e-06, "conta_debito_automatico_digital": 3.956349291897101e-06, "recarga_saldo": 1.2066183610308168e-06, "seguranca_fraude": 4.77226819316156e-06, "conta_contestacao": 1.2186413749106373e-05, "internet_problema_conexao": 4.483131079905233e-06, "conta_pagamento_confirmacao": 2.746250731498455e-05, "sem_correspondencia": 0.0002605570148086371}, "confidence": 0.9973147578388392, "input_tokens": 533, "latency_ms": 183.3013130000154} +{"id": "g0026-conta_vencimento-longo_contexto-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"suporte_sem_sinal": 0.0006254582898024875, "conta_segunda_via": 0.00015814062118638892, "conta_explicacao": 3.314807497181527e-05, "conta_debito_automatico_digital": 3.528594213129113e-05, "conta_pagamento_confirmacao": 7.470034007813721e-05, "conta_vencimento": 0.9979761375267557, "conta_contestacao": 6.5922818740972e-05, "sem_correspondencia": 0.0010312063863330862}, "confidence": 0.9979761375267557, "input_tokens": 335, "latency_ms": 115.14719500002002} +{"id": "g0026-conta_vencimento-longo_contexto-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.99993090671923, "conta_segunda_via": 4.539679293239083e-05, "conta_contestacao": 1.1478106775857471e-05, "sem_correspondencia": 1.2218381061767814e-05}, "confidence": 0.99993090671923, "input_tokens": 226, "latency_ms": 76.56405599999516} +{"id": "g0026-conta_vencimento-longo_contexto-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_debito_automatico_digital": 0.00048726720278369196, "seguranca_fraude": 5.1357585327829835e-05, "conta_contestacao": 3.529751778040998e-05, "reclamacao_atendimento": 3.529751778040998e-05, "conta_explicacao": 0.00010872400899220262, "conta_pagamento_confirmacao": 1.8893399790316707e-05, "conta_segunda_via": 1.8893399790316707e-05, "internet_consumo": 7.398761664942276e-06, "conta_vencimento": 0.9983035263082146, "plano_consulta": 2.011191938691198e-05, "internet_problema_conexao": 2.897396698431997e-06, "sem_correspondencia": 0.0009103349817899394}, "confidence": 0.9983035263082146, "input_tokens": 452, "latency_ms": 153.48854100000153} +{"id": "g0026-conta_vencimento-longo_contexto-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.0007091520378856239, "conta_explicacao": 9.597329190507201e-05, "conta_contestacao": 4.000762029874336e-05, "conta_pagamento_confirmacao": 2.141453599275072e-05, "fidelidade_resgate": 0.00037958173283581215, "conta_debito_automatico_digital": 8.469613283707327e-05, "conta_vencimento": 0.9985604226609869, "sem_correspondencia": 0.0001087519872579633}, "confidence": 0.9985604226609869, "input_tokens": 337, "latency_ms": 116.82425700001886} +{"id": "g0026-conta_vencimento-longo_contexto-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.9983698125971588, "conta_contestacao": 0.0002301840118006917, "seguranca_perda_roubo": 5.8199632504401884e-05, "portabilidade": 2.7491559776898227e-05, "atendimento_humano": 2.2791303559245702e-05, "desconto_retencao": 7.954946586938823e-05, "internet_problema_conexao": 1.21993057009318e-05, "beneficios_consulta": 1.076584949475491e-05, "conta_explicacao": 3.316115100665975e-05, "suporte_sem_sinal": 1.8894654291903283e-05, "conta_debito_automatico_digital": 0.0003795092764308897, "bonus_nao_recebido": 3.316115100665975e-05, "conta_segunda_via": 0.0002608326568926699, "conta_pagamento_confirmacao": 2.9264613049517268e-05, "marketplace_pedido": 5.4673495025578895e-05, "sem_correspondencia": 0.0003795092764308897}, "confidence": 0.9983698125971588, "input_tokens": 535, "latency_ms": 188.94403199999488} +{"id": "g0026-conta_vencimento-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.23774209026786403, "conta_contestacao": 0.019515059152480443, "conta_segunda_via": 0.010445658439589276, "sem_correspondencia": 0.7322971921400663}, "confidence": 0.7322971921400663, "input_tokens": 239, "latency_ms": 79.32213500004082} +{"id": "g0027-conta_vencimento-indireto_multiplo-00-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 182, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.898326827310153, "suporte_chip_esim": 0.003671256420257175, "conta_contestacao": 0.00038694757986287224, "conta_pagamento_confirmacao": 0.00038694757986287224, "conta_segunda_via": 0.0010518325749074508, "conta_explicacao": 0.0003013550782047899, "conta_debito_automatico_digital": 0.0011918824551416746, "sem_correspondencia": 0.09468295100160994}, "confidence": 0.898326827310153, "input_tokens": 350, "latency_ms": 117.08727800004226} +{"id": "g0027-conta_vencimento-indireto_multiplo-01-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_pagamento_confirmacao": 0.0006255261209907852, "reclamacao_atendimento": 5.134631078074136e-05, "portabilidade": 4.531296022315027e-05, "conta_contestacao": 2.2784787291541128e-05, "cadastro_atualizacao": 0.00015815777159662107, "seguranca_fraude": 1.1456910547537868e-05, "conta_debito_automatico_digital": 2.0107504210833898e-05, "bonus_nao_recebido": 6.527950854465632e-06, "marketplace_pedido": 1.0762771427842563e-05, "conta_explicacao": 7.874211787389983e-06, "negociacao_divida": 2.2784787291541128e-05, "conta_segunda_via": 0.00023011819982823008, "beneficios_consulta": 0.00042991739656067117, "fidelidade_pontos": 1.219581779417164e-05, "conta_vencimento": 0.9980843684166566, "sem_correspondencia": 0.0002607580821578817}, "confidence": 0.9980843684166566, "input_tokens": 548, "latency_ms": 185.02719899998965} +{"id": "g0027-conta_vencimento-indireto_multiplo-02-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 171, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"troca_numero": 0.008385265685883544, "conta_segunda_via": 0.001285922141244587, "conta_debito_automatico_digital": 0.0003251320344286555, "conta_vencimento": 0.9692049348732269, "conta_explicacao": 0.0003684228618553012, "recarga_nao_creditada": 4.4001835968698204e-05, "seguranca_perda_roubo": 2.3552485578063687e-05, "conta_contestacao": 4.4001835968698204e-05, "suporte_configuracao": 0.00013553519653411168, "internet_problema_conexao": 2.6688462598661606e-05, "conta_pagamento_confirmacao": 4.133589949677095e-05, "sem_correspondencia": 0.020115206687216104}, "confidence": 0.9692049348732269, "input_tokens": 435, "latency_ms": 145.4630740000198} +{"id": "g0027-conta_vencimento-indireto_multiplo-03-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.003592289439999238, "plano_consulta": 6.579507616683917e-05, "conta_contestacao": 9.573127094690163e-05, "conta_pagamento_confirmacao": 2.5765722034562776e-05, "conta_vencimento": 0.9960422996969184, "conta_debito_automatico_digital": 3.7488904351727853e-05, "conta_segunda_via": 1.7708504514663313e-05, "sem_correspondencia": 0.00012292138506764247}, "confidence": 0.9960422996969184, "input_tokens": 344, "latency_ms": 116.15279899996267} +{"id": "g0027-conta_vencimento-indireto_multiplo-04-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.0009109113800541057, "bonus_nao_recebido": 1.077195087894558e-05, "conta_vencimento": 0.9989356237571599, "conta_pagamento_confirmacao": 8.389203779729526e-06, "conta_contestacao": 1.2206219474989028e-05, "conta_explicacao": 2.121122892790465e-06, "marketplace_compra": 6.137672599668363e-06, "conta_segunda_via": 3.2852594034803523e-06, "recarga_nao_creditada": 5.088309302983067e-06, "suporte_sem_sinal": 1.0665675712521165e-06, "conta_debito_automatico_digital": 8.389203779729526e-06, "sem_correspondencia": 9.600935310228044e-05}, "confidence": 0.9989356237571599, "input_tokens": 432, "latency_ms": 143.22919900001807} +{"id": "g0027-conta_vencimento-indireto_multiplo-05-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"marketplace_pedido": 0.012392675983094781, "conta_segunda_via": 0.00020030895118564572, "conta_explicacao": 0.0002269797781714529, "conta_contestacao": 5.738947536872117e-05, "seguranca_fraude": 0.00010721765535676942, "troca_numero": 1.5446167750974736e-05, "conta_debito_automatico_digital": 2.2474041466420774e-05, "conta_pagamento_confirmacao": 9.368574316030711e-06, "recarga_nao_creditada": 3.705343020428463e-05, "plano_nova_linha": 1.8631634778856566e-05, "conta_vencimento": 0.984472191720212, "sem_correspondencia": 0.002440262588093976}, "confidence": 0.984472191720212, "input_tokens": 438, "latency_ms": 145.9774009999819} +{"id": "g0027-conta_vencimento-indireto_multiplo-06-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_explicacao": 0.006684070909906535, "internet_pacote_adicional": 0.00015719428094272545, "plano_consulta": 9.53431509232443e-05, "beneficios_consulta": 3.50747850811676e-05, "suporte_chip_esim": 0.00010803794397919124, "vas_consulta": 1.2903292334868379e-05, "conta_debito_automatico_digital": 2.7316270087274557e-05, "recarga_realizar": 1.1387115518664897e-05, "conta_pagamento_confirmacao": 1.8774179567542337e-05, "reclamacao_atendimento": 7.826242412332684e-06, "conta_contestacao": 1.8774179567542337e-05, "negociacao_divida": 0.00017812445628120145, "conta_vencimento": 0.9920040794048626, "conta_segunda_via": 9.53431509232443e-05, "suporte_sem_sinal": 6.15581648985848e-05, "sem_correspondencia": 0.0004841924727133375}, "confidence": 0.9920040794048626, "input_tokens": 549, "latency_ms": 186.7296519999968} +{"id": "g0027-conta_vencimento-indireto_multiplo-07-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_contestacao": 0.001323725061771618, "suporte_configuracao": 7.46794577495539e-05, "conta_pagamento_confirmacao": 3.997303323604979e-05, "conta_vencimento": 0.9976971553213152, "conta_segunda_via": 5.1326390657191766e-05, "vas_contratacao": 1.0758595943113114e-05, "conta_explicacao": 1.1452465767180072e-05, "bonus_nao_recebido": 1.0758595943113114e-05, "conta_debito_automatico_digital": 5.8160420174700465e-05, "fidelidade_pontos": 6.94627161710408e-06, "internet_problema_conexao": 6.525418294958058e-06, "sem_correspondencia": 0.0007085389675302648}, "confidence": 0.9976971553213152, "input_tokens": 438, "latency_ms": 146.52863899999602} +{"id": "g0027-conta_vencimento-indireto_multiplo-08-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_vencimento": 0.8787598514586551, "conta_segunda_via": 0.011061954007101723, "conta_contestacao": 0.005225297080914295, "sem_correspondencia": 0.10495289745332881}, "confidence": 0.8787598514586551, "input_tokens": 234, "latency_ms": 77.26396599997543} +{"id": "g0027-conta_vencimento-indireto_multiplo-09-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 168, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"vas_cancelamento": 0.17142731996795496, "recarga_nao_creditada": 0.00277086455856582, "seguranca_perda_roubo": 0.0011550681961393465, "marketplace_compra": 0.0008995680156541981, "vas_consulta": 0.0007938659874790006, "cadastro_atualizacao": 0.0003108823875241099, "seguranca_fraude": 0.00029204697583878994, "conta_vencimento": 0.6780082028779166, "conta_pagamento_confirmacao": 0.001019344105366949, "roaming_pacote": 0.00012959505994577716, "conta_contestacao": 0.00012174329218915853, "negociacao_religacao": 0.0008995680156541981, "conta_segunda_via": 0.09175843217322961, "conta_debito_automatico_digital": 0.0003991808871815251, "conta_explicacao": 0.0008995680156541981, "sem_correspondencia": 0.04911474948370575}, "confidence": 0.6780082028779166, "input_tokens": 542, "latency_ms": 185.5565390000038} +{"id": "g0027-conta_vencimento-indireto_multiplo-10-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"roaming_cobranca": 0.0005523586472871506, "conta_pagamento_confirmacao": 3.53111069400977e-05, "conta_segunda_via": 2.4268945222170644e-05, "conta_contestacao": 1.2990230288268182e-05, "conta_debito_automatico_digital": 0.0006259043467115193, "seguranca_fraude": 8.387123043579321e-06, "conta_vencimento": 0.9986878622867447, "conta_explicacao": 2.7229001901360986e-06, "marketplace_pedido": 3.284444575496302e-06, "suporte_sem_sinal": 1.4574634454868782e-06, "parceiros_ofertas": 9.9999947316963e-07, "cadastro_atualizacao": 2.257363543521774e-06, "internet_consumo": 3.284444575496302e-06, "marketplace_compra": 1.6515224486549029e-06, "negociacao_divida": 1.2990230288268182e-05, "sem_correspondencia": 2.4268945222170644e-05}, "confidence": 0.9986878622867447, "input_tokens": 538, "latency_ms": 187.31426400000828} +{"id": "g0027-conta_vencimento-indireto_multiplo-11-D1", "gold": "conta_vencimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_vencimento", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 187, "length_bucket": "medio"}, "pred": "conta_vencimento", "probabilities": {"conta_segunda_via": 0.005214040821461203, "conta_vencimento": 0.9936203029368311, "conta_contestacao": 0.0002595918068509224, "sem_correspondencia": 0.0009060644348569115}, "confidence": 0.9936203029368311, "input_tokens": 239, "latency_ms": 78.562283999986} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"recarga_realizar": 0.0004874518154516991, "suporte_configuracao": 0.00013965728336511992, "conta_explicacao": 4.001248160056969e-05, "bonus_nao_recebido": 2.583399978413096e-05, "vas_cancelamento": 7.475315699709551e-05, "conta_pagamento_confirmacao": 1.8900558000274383e-05, "conta_vencimento": 1.1463767912843313e-05, "suporte_sem_sinal": 9.50379740380926e-06, "recarga_nao_creditada": 3.317151233752978e-05, "reclamacao_atendimento": 2.583399978413096e-05, "cancelamento_linha": 1.220311742154206e-05, "conta_debito_automatico_digital": 0.9986817571360228, "conta_contestacao": 2.279842479086668e-05, "seguranca_fraude": 1.5669112932084984e-05, "conta_segunda_via": 6.596942950835676e-05, "sem_correspondencia": 0.00033502040668714837}, "confidence": 0.9986817571360228, "input_tokens": 550, "latency_ms": 185.67686099999037} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_vencimento": 0.010820971448332486, "recarga_realizar": 0.001292380739603773, "conta_explicacao": 0.0014644592358553762, "conta_contestacao": 0.0003267650238272573, "conta_pagamento_confirmacao": 0.0014644592358553762, "conta_segunda_via": 0.002130775615227904, "conta_debito_automatico_digital": 0.9740728076637432, "sem_correspondencia": 0.008427381037554655}, "confidence": 0.9740728076637432, "input_tokens": 332, "latency_ms": 114.75696700000526} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 121, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"suporte_chip_esim": 0.000909266676597833, "conta_pagamento_confirmacao": 0.0007081375997551262, "conta_segunda_via": 5.812747390143053e-05, "conta_explicacao": 2.0088317450993818e-05, "internet_pacote_adicional": 7.463715389729016e-05, "conta_debito_automatico_digital": 0.9971319874112293, "plano_consulta": 1.5644797361420957e-05, "conta_contestacao": 0.00010859641813209458, "negociacao_religacao": 1.4696927006388643e-05, "suporte_sem_sinal": 6.942336745894126e-06, "marketplace_pedido": 4.771393615209637e-06, "conta_vencimento": 2.0088317450993818e-05, "reclamacao_atendimento": 4.2526968377474595e-05, "seguranca_fraude": 2.7457474466362038e-05, "cadastro_atualizacao": 5.4605708291353225e-05, "sem_correspondencia": 0.0008024250257209765}, "confidence": 0.9971319874112293, "input_tokens": 546, "latency_ms": 185.97311199999922} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9993197499636599, "conta_contestacao": 0.00026108083615856894, "conta_segunda_via": 0.00012332585456296488, "sem_correspondencia": 0.0002958433456184759}, "confidence": 0.9993197499636599, "input_tokens": 236, "latency_ms": 78.64334800001416} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.02835149669069397, "reclamacao_atendimento": 0.001411537904070849, "suporte_sem_sinal": 0.000755541794941664, "desconto_retencao": 0.0002452885079201676, "conta_explicacao": 0.0005192757753418929, "plano_consulta": 0.0002452885079201676, "conta_debito_automatico_digital": 0.9388726266177003, "roaming_cobranca": 7.48087682784973e-05, "conta_contestacao": 6.201864719808453e-05, "conta_vencimento": 7.027633413380675e-05, "roaming_pacote": 1.7768639917031006e-05, "suporte_chip_esim": 0.00010884611558337601, "plano_troca": 0.00021646634847914486, "portabilidade": 0.00010884611558337601, "conta_pagamento_confirmacao": 0.0005884165415437428, "sem_correspondencia": 0.02835149669069397}, "confidence": 0.9388726266177003, "input_tokens": 548, "latency_ms": 186.53474000001324} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"desconto_retencao": 0.011929703899353125, "seguranca_perda_roubo": 0.0009792497281619213, "portabilidade": 0.0006730278394246625, "plano_nova_linha": 0.0004082120194512088, "vas_cancelamento": 0.00234909797951163, "conta_pagamento_confirmacao": 0.00014107429901310983, "conta_vencimento": 0.00011695470170875655, "conta_contestacao": 0.00017016808688547345, "conta_explicacao": 0.00021850014867007587, "fidelidade_resgate": 0.0003602458427634944, "cancelamento_linha": 0.0012573815402444684, "atendimento_humano": 0.00266187674158601, "conta_segunda_via": 0.028617871948501156, "suporte_sem_sinal": 0.0005939449836454671, "conta_debito_automatico_digital": 0.8363368110380408, "sem_correspondencia": 0.11318587920303869}, "confidence": 0.8363368110380408, "input_tokens": 519, "latency_ms": 183.09674600004655} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_explicacao": 0.0003350927148756414, "fidelidade_resgate": 2.4274034849539163e-05, "bonus_nao_recebido": 7.476929113477402e-05, "suporte_chip_esim": 1.220575124711539e-05, "vas_contratacao": 2.7506085039445535e-05, "reclamacao_atendimento": 4.490244947866445e-06, "conta_vencimento": 6.9546274235443935e-06, "vas_cancelamento": 2.899120033890257e-06, "conta_pagamento_confirmacao": 5.416269283426241e-06, "fidelidade_pontos": 2.899120033890257e-06, "roaming_pacote": 5.088114116565995e-06, "conta_segunda_via": 6.59836678348839e-05, "conta_contestacao": 8.472470658627233e-05, "cadastro_atualizacao": 2.012388170599376e-05, "conta_debito_automatico_digital": 0.9988973048080398, "sem_correspondencia": 0.000430267562847222}, "confidence": 0.9988973048080398, "input_tokens": 546, "latency_ms": 185.26951300003702} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_vencimento": 0.01689132489702322, "internet_problema_conexao": 0.0010798262736143043, "bonus_nao_recebido": 0.0009529433417940894, "negociacao_divida": 0.0006549477421103186, "conta_contestacao": 0.0037689640293919503, "conta_segunda_via": 0.00024094180936404196, "internet_consumo": 8.326726122537717e-05, "vas_contratacao": 0.00015556372417076378, "plano_consulta": 0.0005779893537671306, "conta_debito_automatico_digital": 0.6338422905596721, "conta_explicacao": 0.0001655967223884043, "conta_pagamento_confirmacao": 0.0008409695474718974, "portabilidade": 0.0005779893537671306, "marketplace_compra": 0.00024094180936404196, "vas_cancelamento": 0.2642247774003569, "sem_correspondencia": 0.07570166617451819}, "confidence": 0.6338422905596721, "input_tokens": 543, "latency_ms": 186.8635640000207} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_problema_conexao": 0.008277508641511463, "conta_explicacao": 0.012043704007827151, "fidelidade_pontos": 0.00041211288865051587, "vas_consulta": 0.00019466834455198582, "conta_pagamento_confirmacao": 0.00032095384039484043, "conta_debito_automatico_digital": 0.9567499139967156, "conta_contestacao": 0.00017179421109839827, "conta_vencimento": 9.788539087206585e-05, "seguranca_perda_roubo": 5.577341451097619e-05, "plano_troca": 7.161448180755434e-05, "atendimento_humano": 3.8332469834958765e-05, "bonus_nao_recebido": 0.0003636883477492705, "conta_segunda_via": 0.003045125253331022, "vas_cancelamento": 0.0020928819391900547, "roaming_cobranca": 0.0005996207148400073, "sem_correspondencia": 0.01546442205711408}, "confidence": 0.9567499139967156, "input_tokens": 534, "latency_ms": 184.38352800001212} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 125, "length_bucket": "medio"}, "pred": "conta_segunda_via", "probabilities": {"conta_contestacao": 0.06982540770540048, "conta_explicacao": 0.012133836450002537, "conta_vencimento": 0.002389294062023711, "suporte_configuracao": 0.002108544609099691, "conta_segunda_via": 0.6624850229748729, "conta_pagamento_confirmacao": 0.0016421361927078286, "conta_debito_automatico_digital": 0.1478203892723196, "sem_correspondencia": 0.1015953687335733}, "confidence": 0.6624850229748729, "input_tokens": 338, "latency_ms": 115.77218700000458} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.020192146868284418, "conta_explicacao": 0.003508868988032339, "parceiros_ofertas": 0.0021282366221564548, "conta_segunda_via": 0.0016574723478966888, "conta_debito_automatico_digital": 0.6686720695595321, "internet_pacote_adicional": 0.0006097500011013522, "conta_pagamento_confirmacao": 0.0002880255060540757, "beneficios_consulta": 0.16906677579335538, "roaming_cobranca": 0.0004190746384997429, "conta_vencimento": 0.001005307796625226, "plano_troca": 0.0007829344992395146, "sem_correspondencia": 0.13166933737922282}, "confidence": 0.6686720695595321, "input_tokens": 429, "latency_ms": 144.8389699999666} +{"id": "g0031-conta_debito_automatico_digital-regionalismo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.006408241587107685, "suporte_sem_sinal": 0.0005260205018593453, "bonus_nao_recebido": 0.00017077385380971386, "recarga_saldo": 0.00013299881107512677, "conta_explicacao": 0.00024847449113439747, "seguranca_perda_roubo": 0.000150707397029507, "seguranca_fraude": 0.00011737103882123316, "beneficios_consulta": 0.000150707397029507, "conta_vencimento": 0.00036152825135217476, "conta_segunda_via": 0.01741940665861037, "marketplace_pedido": 0.00013299881107512677, "internet_consumo": 0.0005960593179633528, "conta_contestacao": 0.009323936492040998, "conta_debito_automatico_digital": 0.3087663709680818, "conta_pagamento_confirmacao": 0.0018359919541453096, "sem_correspondencia": 0.6536584124688645}, "confidence": 0.6536584124688645, "input_tokens": 541, "latency_ms": 187.42750100000194} +{"id": "g0032-conta_debito_automatico_digital-emocional-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"bonus_nao_recebido": 0.00023043403471845083, "vas_cancelamento": 6.602045630668374e-05, "troca_numero": 2.428756857198644e-05, "suporte_chip_esim": 1.0777543222228756e-05, "roaming_pacote": 1.7769164756378552e-05, "marketplace_compra": 4.492748434790699e-06, "conta_contestacao": 4.492748434790699e-06, "conta_vencimento": 5.768803181055327e-06, "conta_segunda_via": 3.533820375419112e-05, "conta_explicacao": 8.934897153675458e-06, "marketplace_pedido": 1.0777543222228756e-05, "conta_debito_automatico_digital": 0.9994542290672493, "parceiros_ofertas": 1.2212556430129377e-05, "conta_pagamento_confirmacao": 1.0777543222228756e-05, "atendimento_humano": 1.8915177422763484e-05, "sem_correspondencia": 8.477194391910442e-05}, "confidence": 0.9994542290672493, "input_tokens": 519, "latency_ms": 182.51891699998168} +{"id": "g0032-conta_debito_automatico_digital-emocional-01-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 105, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"troca_numero": 0.009156146020439442, "conta_vencimento": 0.0018029520512989452, "parceiros_ofertas": 0.0009650506905295172, "suporte_sem_sinal": 0.0005165544112060674, "suporte_chip_esim": 0.000313306087806287, "conta_segunda_via": 0.00016770066412288934, "conta_explicacao": 5.795579872188776e-05, "conta_pagamento_confirmacao": 7.441671860334282e-05, "negociacao_divida": 0.00035502230873411334, "conta_debito_automatico_digital": 0.8242099985286475, "conta_contestacao": 8.432518956768722e-05, "sem_correspondencia": 0.16229657153032231}, "confidence": 0.8242099985286475, "input_tokens": 423, "latency_ms": 143.267235000053} +{"id": "g0032-conta_debito_automatico_digital-emocional-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 89, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"parceiros_ofertas": 0.0016969059363399846, "conta_pagamento_confirmacao": 0.0001084795671791807, "reclamacao_atendimento": 7.455684349013593e-05, "conta_vencimento": 2.742792991865789e-05, "seguranca_fraude": 0.00048617169058193797, "troca_numero": 2.420506319752294e-05, "conta_debito_automatico_digital": 0.9960590623100699, "conta_segunda_via": 6.934866714394374e-06, "conta_contestacao": 5.749206436932978e-06, "vas_consulta": 1.0740931684243346e-05, "conta_explicacao": 2.2514215896294255e-06, "sem_correspondencia": 0.001497514232797449}, "confidence": 0.9960590623100699, "input_tokens": 421, "latency_ms": 142.7398499999981} +{"id": "g0032-conta_debito_automatico_digital-emocional-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.023750121598466706, "roaming_duvida": 0.0009208921508876179, "internet_consumo": 0.0003387772898477044, "bonus_nao_recebido": 0.00018133441611367426, "conta_contestacao": 0.0002638400186202005, "conta_pagamento_confirmacao": 0.000632919302227818, "conta_debito_automatico_digital": 0.15487024702944688, "plano_troca": 0.0002638400186202005, "conta_segunda_via": 0.00016002706055230368, "recarga_realizar": 0.00012462920007074924, "conta_vencimento": 5.8870665608290046e-05, "reclamacao_atendimento": 0.016323203944608074, "conta_explicacao": 0.0007171915282355872, "internet_problema_conexao": 0.0004929180481960319, "beneficios_consulta": 0.014405176921373275, "sem_correspondencia": 0.786496010807125}, "confidence": 0.786496010807125, "input_tokens": 530, "latency_ms": 185.482707999995} +{"id": "g0032-conta_debito_automatico_digital-emocional-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.014054739285986922, "conta_debito_automatico_digital": 0.9853132930693064, "conta_segunda_via": 0.0002574215294374421, "sem_correspondencia": 0.0003745461152693649}, "confidence": 0.9853132930693064, "input_tokens": 219, "latency_ms": 77.51150600000756} +{"id": "g0032-conta_debito_automatico_digital-emocional-05-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.018896551725925137, "conta_debito_automatico_digital": 0.9104868505523935, "atendimento_humano": 0.0012080161360203128, "conta_explicacao": 0.0005706264178274358, "conta_contestacao": 0.00034610241765433146, "roaming_cobranca": 0.0002378724810174573, "seguranca_perda_roubo": 0.00016348720592270746, "conta_pagamento_confirmacao": 0.0004444043010452377, "internet_problema_conexao": 0.0003054343115569875, "conta_vencimento": 0.0009408039126955122, "negociacao_divida": 0.0004444043010452377, "sem_correspondencia": 0.06595544623689621}, "confidence": 0.9104868505523935, "input_tokens": 416, "latency_ms": 142.4807020000003} +{"id": "g0032-conta_debito_automatico_digital-emocional-06-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.006674262447873381, "conta_vencimento": 0.0002587892392773002, "negociacao_divida": 0.000332291960797339, "conta_contestacao": 8.943516796066491e-05, "conta_debito_automatico_digital": 0.9905483745685845, "conta_explicacao": 8.943516796066491e-05, "conta_segunda_via": 9.520324072651586e-05, "sem_correspondencia": 0.0019122082068195583}, "confidence": 0.9905483745685845, "input_tokens": 327, "latency_ms": 115.7100039999932} +{"id": "g0032-conta_debito_automatico_digital-emocional-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.0066707836589409725, "conta_segunda_via": 0.00037633986150233226, "conta_explicacao": 0.00020144021187637728, "conta_debito_automatico_digital": 0.9900320765132747, "conta_vencimento": 0.00015688179475139235, "conta_pagamento_confirmacao": 5.4216897513760134e-05, "plano_consulta": 5.4216897513760134e-05, "sem_correspondencia": 0.0024540441646267947}, "confidence": 0.9900320765132747, "input_tokens": 322, "latency_ms": 116.00238300002275} +{"id": "g0032-conta_debito_automatico_digital-emocional-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9852445423196725, "conta_segunda_via": 0.0027673491506554422, "conta_contestacao": 0.00037451998111855383, "vas_consulta": 0.0001377782013614327, "conta_pagamento_confirmacao": 0.0001769107124136012, "conta_explicacao": 0.0001769107124136012, "conta_vencimento": 0.0001769107124136012, "sem_correspondencia": 0.010945078209951368}, "confidence": 0.9852445423196725, "input_tokens": 319, "latency_ms": 109.39190099998086} +{"id": "g0032-conta_debito_automatico_digital-emocional-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"internet_pacote_adicional": 0.007052731194400229, "conta_segunda_via": 0.000351134810155771, "conta_debito_automatico_digital": 0.9237254960100953, "conta_pagamento_confirmacao": 0.00012917527773594553, "conta_contestacao": 0.0007433523989330554, "conta_explicacao": 0.00024133119043036477, "conta_vencimento": 0.0008423286209345061, "sem_correspondencia": 0.06691445049731472}, "confidence": 0.9237254960100953, "input_tokens": 323, "latency_ms": 113.56310600001507} +{"id": "g0032-conta_debito_automatico_digital-emocional-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9999139472432268, "conta_segunda_via": 5.1440433207662e-05, "conta_contestacao": 1.89238778220516e-05, "sem_correspondencia": 1.5688445743369074e-05}, "confidence": 0.9999139472432268, "input_tokens": 228, "latency_ms": 78.00417300001072} +{"id": "g0032-conta_debito_automatico_digital-emocional-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.004561830952615612, "conta_debito_automatico_digital": 0.9850811934104223, "conta_contestacao": 0.0006995794344905355, "sem_correspondencia": 0.009657396202471464}, "confidence": 0.9850811934104223, "input_tokens": 220, "latency_ms": 77.17249600000287} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-00-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_contestacao": 0.04262701489927279, "conta_debito_automatico_digital": 0.7555819181214748, "conta_segunda_via": 0.03319795258355009, "sem_correspondencia": 0.16859311439570243}, "confidence": 0.7555819181214748, "input_tokens": 226, "latency_ms": 77.26822299997593} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9656135624770925, "cancelamento_linha": 0.007372550528521622, "portabilidade": 0.0012811571786288656, "sem_correspondencia": 0.025732729815757017}, "confidence": 0.9656135624770925, "input_tokens": 212, "latency_ms": 76.92051400005084} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-02-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"marketplace_pedido": 0.009600379875944138, "atendimento_humano": 0.0012992701296899766, "fidelidade_resgate": 0.0008929744303892769, "marketplace_compra": 0.00047797476924109594, "conta_debito_automatico_digital": 0.7626526369857608, "conta_pagamento_confirmacao": 0.09108586819165042, "reclamacao_atendimento": 0.0001457740684971791, "conta_segunda_via": 0.0003722471245733396, "conta_contestacao": 0.00017583709100246346, "conta_explicacao": 0.00047797476924109594, "conta_vencimento": 0.0002899063521137957, "sem_correspondencia": 0.13252915621189648}, "confidence": 0.7626526369857608, "input_tokens": 424, "latency_ms": 144.86927299998342} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-03-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_pagamento_confirmacao": 0.009562433557638231, "conta_explicacao": 0.0003707757861408977, "conta_debito_automatico_digital": 0.9753947402981652, "conta_contestacao": 0.00015456234305858134, "conta_segunda_via": 0.0003707757861408977, "roaming_pacote": 0.00011308022582827057, "conta_vencimento": 0.00012037327380737426, "sem_correspondencia": 0.01391325872922061}, "confidence": 0.9753947402981652, "input_tokens": 318, "latency_ms": 105.87844399998403} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-04-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8919278673707591, "conta_segunda_via": 0.012722667730131374, "conta_contestacao": 0.0013409593131141013, "sem_correspondencia": 0.0940085055859954}, "confidence": 0.8919278673707591, "input_tokens": 218, "latency_ms": 76.78776700004164} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.009617691567566733, "conta_segunda_via": 0.0024317332485182916, "conta_pagamento_confirmacao": 0.00042257187601458477, "cancelamento_linha": 0.0002904291199034121, "roaming_pacote": 0.0011486694517882944, "parceiros_ofertas": 0.0004788366676154735, "suporte_chip_esim": 0.00025630279873513123, "conta_vencimento": 0.00017615416569477608, "negociacao_religacao": 0.0021459970597293683, "cadastro_atualizacao": 0.0016713041905861644, "conta_explicacao": 0.00032909930794411125, "sem_correspondencia": 0.9810312105459037}, "confidence": 0.9810312105459037, "input_tokens": 405, "latency_ms": 142.40514099998336} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.028142961195299406, "conta_contestacao": 0.017069568820051992, "conta_explicacao": 0.005541677634173033, "conta_segunda_via": 0.0038087356244828445, "conta_vencimento": 0.00806309338030347, "conta_pagamento_confirmacao": 0.0043158628810232484, "roaming_cobranca": 0.001091221026386627, "sem_correspondencia": 0.9319668794382794}, "confidence": 0.9319668794382794, "input_tokens": 322, "latency_ms": 115.18552199999021} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-07-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.9953499400675472, "conta_pagamento_confirmacao": 0.0005505124946789433, "conta_contestacao": 0.00020252222890038623, "conta_vencimento": 6.998980949925078e-05, "conta_explicacao": 0.00022948775039011838, "conta_segunda_via": 0.00037836133543330984, "marketplace_compra": 5.1205638496650003e-05, "sem_correspondencia": 0.003167980675054037}, "confidence": 0.9953499400675472, "input_tokens": 332, "latency_ms": 116.88226499995835} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-08-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_segunda_via": 0.006623235780528063, "conta_contestacao": 0.11739966326629996, "conta_debito_automatico_digital": 0.8674726978702583, "sem_correspondencia": 0.008504403082913704}, "confidence": 0.8674726978702583, "input_tokens": 215, "latency_ms": 76.73438400001942} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-09-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.4227714203757606, "vas_cancelamento": 0.012766590681085039, "conta_segunda_via": 0.0010479455784887448, "conta_explicacao": 0.0008161408371432507, "conta_vencimento": 0.0015247518196882279, "conta_contestacao": 0.0010479455784887448, "conta_pagamento_confirmacao": 0.4227714203757606, "sem_correspondencia": 0.13725378475358477}, "confidence": 0.4227714203757606, "input_tokens": 322, "latency_ms": 114.46383100002322} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-10-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"vas_cancelamento": 0.0035764543572921344, "recarga_saldo": 0.0002286350777650961, "conta_pagamento_confirmacao": 0.0002017697479498854, "conta_vencimento": 6.972975904126736e-05, "internet_pacote_adicional": 0.000138674184550313, "suporte_sem_sinal": 2.5652144789120764e-05, "vas_contratacao": 2.5652144789120764e-05, "conta_explicacao": 1.876751004372291e-05, "marketplace_compra": 8.411014464041281e-05, "conta_segunda_via": 0.00015713843770349075, "bonus_nao_recebido": 3.5062324770253954e-05, "conta_debito_automatico_digital": 0.9916516701391069, "atendimento_humano": 5.43055909447194e-05, "conta_contestacao": 4.7924515801740916e-05, "plano_consulta": 0.00010799956351957227, "sem_correspondencia": 0.0035764543572921344}, "confidence": 0.9916516701391069, "input_tokens": 522, "latency_ms": 186.57495699994797} +{"id": "g0034-conta_debito_automatico_digital-indireto_multiplo-11-D1", "gold": "conta_debito_automatico_digital", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_debito_automatico_digital", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "conta_debito_automatico_digital", "probabilities": {"conta_debito_automatico_digital": 0.8749689953277712, "conta_segunda_via": 0.03844345467025576, "conta_contestacao": 0.0052027558263929435, "sem_correspondencia": 0.08138479417558005}, "confidence": 0.8749689953277712, "input_tokens": 220, "latency_ms": 78.61098500001162} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.9994074406341229, "negociacao_religacao": 0.0004304873000489877, "conta_segunda_via": 9.605470020179578e-05, "sem_correspondencia": 6.601736562617528e-05}, "confidence": 0.9994074406341229, "input_tokens": 216, "latency_ms": 77.39292700000533} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_vencimento": 0.0008036443560900826, "conta_contestacao": 0.0001793172938767619, "negociacao_religacao": 5.821580189711305e-05, "conta_pagamento_confirmacao": 0.9986471860594334, "conta_explicacao": 0.00010876143655295656, "conta_segunda_via": 5.821580189711305e-05, "conta_debito_automatico_digital": 2.141639666925734e-05, "sem_correspondencia": 0.0001232428535833085}, "confidence": 0.9986471860594334, "input_tokens": 312, "latency_ms": 108.21504099999402} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.09462026732848408, "conta_segunda_via": 0.07369033828984907, "conta_pagamento_confirmacao": 0.7922457986405946, "sem_correspondencia": 0.03944359574107226}, "confidence": 0.7922457986405946, "input_tokens": 218, "latency_ms": 76.59416000001329} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.00735229119512169, "conta_segunda_via": 0.000774925790718849, "fidelidade_pontos": 0.0005325981878196817, "recarga_realizar": 0.00015259193560938325, "negociacao_divida": 0.0006838696100423026, "conta_explicacao": 0.0003230371302200245, "conta_vencimento": 0.00041478788573637916, "parceiros_ofertas": 0.0001729093157862454, "conta_pagamento_confirmacao": 0.9629601134404209, "conta_debito_automatico_digital": 0.000774925790718849, "negociacao_religacao": 0.00019593192370402732, "sem_correspondencia": 0.025662017794101696}, "confidence": 0.9629601134404209, "input_tokens": 414, "latency_ms": 142.79777199999444} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.04486677673803226, "conta_pagamento_confirmacao": 0.7952826466445511, "negociacao_religacao": 0.0032501384058130616, "sem_correspondencia": 0.15660043821160366}, "confidence": 0.7952826466445511, "input_tokens": 210, "latency_ms": 75.17113499994821} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.027559142987001822, "conta_debito_automatico_digital": 0.005426717012762445, "conta_contestacao": 0.0015547804553592418, "bonus_nao_recebido": 0.0003931100618981504, "negociacao_religacao": 0.0006481289207777246, "conta_segunda_via": 0.23074987909080766, "atendimento_humano": 0.0006481289207777246, "conta_explicacao": 0.008947143769011701, "beneficios_consulta": 0.0022621922141638747, "marketplace_compra": 0.0025633996080196134, "conta_pagamento_confirmacao": 0.23074987909080766, "sem_correspondencia": 0.4884974978686125}, "confidence": 0.4884974978686125, "input_tokens": 421, "latency_ms": 144.14010699999835} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0008039927304972328, "conta_pagamento_confirmacao": 0.9990800928779275, "conta_segunda_via": 8.474021034778431e-05, "sem_correspondencia": 3.117418122749336e-05}, "confidence": 0.9990800928779275, "input_tokens": 220, "latency_ms": 76.44950999997491} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.04433026352746233, "plano_consulta": 0.002500942331404528, "negociacao_religacao": 0.0006323372482033012, "conta_explicacao": 0.026887663982546623, "conta_vencimento": 0.0015168982021700399, "marketplace_compra": 0.001042547871368769, "conta_contestacao": 0.19867445753623408, "troca_numero": 0.0004345986112703148, "suporte_sem_sinal": 0.0008119370986114236, "conta_pagamento_confirmacao": 0.093847168624082, "conta_segunda_via": 0.005999448770442796, "bonus_nao_recebido": 0.0032112735191937108, "seguranca_perda_roubo": 0.0015168982021700399, "parceiros_ofertas": 0.0013386579649512014, "conta_debito_automatico_digital": 0.0052944949571307265, "sem_correspondencia": 0.6119604115527582}, "confidence": 0.6119604115527582, "input_tokens": 521, "latency_ms": 183.00207200002205} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"recarga_saldo": 0.029378620295762835, "plano_troca": 0.0018781123607120888, "desconto_retencao": 0.0014626753772186596, "conta_explicacao": 0.0012908064898822216, "conta_pagamento_confirmacao": 0.8585691366245216, "negociacao_religacao": 0.0010052811051139258, "seguranca_perda_roubo": 0.00023877519150784698, "conta_debito_automatico_digital": 0.0002541748682871539, "fidelidade_resgate": 0.00032636699116396457, "conta_vencimento": 8.784048401751087e-05, "negociacao_divida": 9.350570850530311e-05, "conta_segunda_via": 0.012246830991859714, "seguranca_fraude": 0.0008871574614898586, "conta_contestacao": 0.0007829137118696126, "internet_problema_conexao": 0.0010052811051139258, "sem_correspondencia": 0.09049252123297392}, "confidence": 0.8585691366245216, "input_tokens": 519, "latency_ms": 182.60564500002374} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.08894681729740431, "negociacao_religacao": 0.012037642711939451, "conta_pagamento_confirmacao": 0.6572330228318555, "sem_correspondencia": 0.2417825171588008}, "confidence": 0.6572330228318555, "input_tokens": 216, "latency_ms": 76.9481740000515} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.005876395947920206, "seguranca_fraude": 0.0010211644971463108, "suporte_configuracao": 0.0003315235735772983, "reclamacao_atendimento": 0.00015660064760309055, "internet_problema_conexao": 0.00042568469470439954, "conta_contestacao": 0.0013112011689550198, "conta_explicacao": 0.00022785259778614715, "cadastro_atualizacao": 9.498309410212813e-05, "conta_vencimento": 0.00013819958645246917, "conta_pagamento_confirmacao": 0.9882578445478634, "roaming_cobranca": 3.7195914089565256e-05, "negociacao_religacao": 0.0003756654245543017, "conta_debito_automatico_digital": 8.382228634302923e-05, "portabilidade": 5.411973565919364e-05, "parceiros_ofertas": 0.00012196070698277604, "sem_correspondencia": 0.0014857855762607948}, "confidence": 0.9882578445478634, "input_tokens": 520, "latency_ms": 183.49886500004686} +{"id": "g0035-conta_pagamento_confirmacao-curto_neutro-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.00856299452867449, "conta_pagamento_confirmacao": 0.9897475960070633, "negociacao_religacao": 0.00037623172222397196, "sem_correspondencia": 0.0013131777420381803}, "confidence": 0.9897475960070633, "input_tokens": 216, "latency_ms": 77.5539229999822} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-00-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.0011684799336683042, "conta_pagamento_confirmacao": 0.9979505261853915, "conta_vencimento": 0.00012315687892473795, "conta_segunda_via": 6.592112694519555e-05, "negociacao_religacao": 0.00020305136591625576, "conta_contestacao": 5.8175190344020986e-05, "conta_debito_automatico_digital": 5.133942528586778e-05, "sem_correspondencia": 0.0003793498935241358}, "confidence": 0.9979505261853915, "input_tokens": 322, "latency_ms": 116.25271799999837} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_chip_esim": 0.0004876342293235014, "conta_pagamento_confirmacao": 0.9990554831131201, "cadastro_atualizacao": 4.002745504298556e-05, "marketplace_compra": 2.0127068381425328e-05, "conta_debito_automatico_digital": 6.599411654136341e-05, "vas_cancelamento": 8.931332454075445e-06, "troca_numero": 6.534302410719959e-06, "conta_vencimento": 1.299501204178068e-05, "conta_segunda_via": 3.117341333183261e-05, "negociacao_religacao": 4.535704876216103e-05, "conta_explicacao": 4.490955991265831e-06, "conta_contestacao": 3.53241050937789e-05, "bonus_nao_recebido": 1.4725277792728559e-05, "internet_pacote_adicional": 7.881873226674852e-06, "fidelidade_pontos": 4.002745504298556e-05, "sem_correspondencia": 0.00012329324144271317}, "confidence": 0.9990554831131201, "input_tokens": 525, "latency_ms": 185.04983099995798} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-02-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0009109380213907118, "conta_pagamento_confirmacao": 0.998964839530267, "negociacao_religacao": 5.8234319399378235e-05, "sem_correspondencia": 6.598812894280493e-05}, "confidence": 0.998964839530267, "input_tokens": 228, "latency_ms": 78.66045499997654} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.0013249179121167598, "conta_segunda_via": 5.137264248438644e-05, "conta_pagamento_confirmacao": 0.9985962116513958, "sem_correspondencia": 2.7497794002988054e-05}, "confidence": 0.9985962116513958, "input_tokens": 221, "latency_ms": 77.49134499999855} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0011693644014867945, "negociacao_religacao": 8.470847312820627e-05, "conta_pagamento_confirmacao": 0.9987059136759455, "sem_correspondencia": 4.001344943952568e-05}, "confidence": 0.9987059136759455, "input_tokens": 229, "latency_ms": 77.60246100002632} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0009109616738779678, "conta_pagamento_confirmacao": 0.9989907776320712, "negociacao_religacao": 5.8235831452300734e-05, "sem_correspondencia": 4.0024862598644384e-05}, "confidence": 0.9989907776320712, "input_tokens": 220, "latency_ms": 77.75466399999686} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-06-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.8056510969083671, "conta_debito_automatico_digital": 0.016720755073553067, "conta_contestacao": 0.010141650605655503, "negociacao_religacao": 0.0013725231572031522, "conta_vencimento": 0.0037309047573645658, "conta_explicacao": 0.04545172467455369, "conta_segunda_via": 0.007898325433321094, "sem_correspondencia": 0.10903301938998157}, "confidence": 0.8056510969083671, "input_tokens": 327, "latency_ms": 116.11551099997541} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.0003352715979066996, "internet_problema_conexao": 6.601889199219517e-05, "suporte_configuracao": 1.4730805943040401e-05, "conta_pagamento_confirmacao": 0.9994305476082189, "negociacao_religacao": 2.7520768652803785e-05, "roaming_pacote": 5.090830311920701e-06, "conta_explicacao": 6.140713516907996e-06, "conta_segunda_via": 5.1415564781028106e-05, "cancelamento_linha": 6.140713516907996e-06, "conta_vencimento": 2.259042256994036e-06, "vas_consulta": 1.6527506216677328e-06, "conta_debito_automatico_digital": 5.419160658330665e-06, "suporte_chip_esim": 6.958340022410847e-06, "marketplace_compra": 3.2868870891860464e-06, "plano_consulta": 1.4730805943040401e-05, "sem_correspondencia": 2.281551856788073e-05}, "confidence": 0.9994305476082189, "input_tokens": 517, "latency_ms": 183.29347900004223} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_contestacao": 0.0008034450094921457, "cadastro_atualizacao": 0.00017927281363843922, "conta_explicacao": 8.468248097857188e-05, "suporte_chip_esim": 4.000117161740455e-05, "negociacao_religacao": 0.000158207702753548, "portabilidade": 3.757762314523349e-05, "parceiros_ofertas": 1.3824035003219551e-05, "internet_pacote_adicional": 9.501111047343922e-06, "conta_vencimento": 8.468248097857188e-05, "conta_pagamento_confirmacao": 0.9983994683748986, "seguranca_perda_roubo": 4.777458660413083e-06, "conta_segunda_via": 7.473202716676862e-05, "conta_debito_automatico_digital": 1.0113880063460864e-05, "negociacao_divida": 9.501111047343922e-06, "vas_contratacao": 2.4261937010382652e-05, "sem_correspondencia": 6.595078249854113e-05}, "confidence": 0.9983994683748986, "input_tokens": 525, "latency_ms": 185.2036930000054} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.08772415267819866, "conta_debito_automatico_digital": 0.011872173049395869, "recarga_realizar": 0.001417928867065501, "internet_problema_conexao": 0.0009745273084223483, "marketplace_compra": 0.001104284112010162, "cancelamento_linha": 0.000591080691285384, "desconto_retencao": 0.001251317833270589, "conta_contestacao": 0.01727390985973258, "conta_segunda_via": 0.06029186962674829, "negociacao_religacao": 0.00635471630604429, "conta_vencimento": 0.0018206567043673571, "portabilidade": 0.004949058035343918, "recarga_saldo": 0.08772415267819866, "conta_explicacao": 0.06029186962674829, "atendimento_humano": 0.008159617252800904, "sem_correspondencia": 0.6481986853703673}, "confidence": 0.6481986853703673, "input_tokens": 498, "latency_ms": 162.86733500004402} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"plano_troca": 0.04241325876817718, "roaming_cobranca": 0.006504283892179183, "conta_debito_automatico_digital": 0.0027113889198562037, "conta_contestacao": 0.06171092737367795, "portabilidade": 0.0014513019065127938, "troca_numero": 0.0003238292268239212, "conta_vencimento": 0.0003238292268239212, "conta_explicacao": 0.06171092737367795, "internet_pacote_adicional": 0.000997464240635141, "negociacao_religacao": 0.0003669465874333527, "marketplace_compra": 0.00019641235457974494, "conta_segunda_via": 0.06171092737367795, "parceiros_ofertas": 0.0018635085352498035, "conta_pagamento_confirmacao": 0.5854969771381626, "reclamacao_atendimento": 0.004470324585307568, "sem_correspondencia": 0.16774769249722465}, "confidence": 0.5854969771381626, "input_tokens": 513, "latency_ms": 181.34579799999528} +{"id": "g0036-conta_pagamento_confirmacao-informal_abreviado-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_explicacao": 0.00037978840153203125, "conta_contestacao": 4.002940301906607e-05, "desconto_retencao": 2.2808066324496e-05, "atendimento_humano": 1.0121018079645962e-05, "conta_segunda_via": 0.00023035330973242944, "vas_contratacao": 1.5675739454779518e-05, "conta_vencimento": 3.96344762768697e-06, "negociacao_divida": 3.96344762768697e-06, "cancelamento_linha": 2.751177953140708e-05, "beneficios_consulta": 7.88225680590812e-06, "plano_troca": 7.88225680590812e-06, "conta_pagamento_confirmacao": 0.9991041031460978, "negociacao_religacao": 2.2808066324496e-05, "vas_consulta": 6.956067216590264e-06, "conta_debito_automatico_digital": 2.0128047885311738e-05, "sem_correspondencia": 9.602554593468953e-05}, "confidence": 0.9991041031460978, "input_tokens": 512, "latency_ms": 163.08919199997263} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.08373270618276694, "conta_segunda_via": 0.011331989507412835, "negociacao_religacao": 0.004723876033035781, "sem_correspondencia": 0.9002114282767845}, "confidence": 0.9002114282767845, "input_tokens": 240, "latency_ms": 79.48987799994711} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-01-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"portabilidade": 0.003999013149854869, "suporte_chip_esim": 0.002140517491257544, "conta_contestacao": 0.0003282589889027901, "negociacao_religacao": 0.00047761401062481105, "recarga_saldo": 0.0014711547228058587, "conta_vencimento": 0.00017570437532430681, "conta_segunda_via": 0.0003282589889027901, "conta_pagamento_confirmacao": 0.9785262547880142, "conta_debito_automatico_digital": 7.324448076404121e-05, "conta_explicacao": 0.00013683870509164218, "internet_problema_conexao": 2.5312615229354736e-05, "sem_correspondencia": 0.012317827683227736}, "confidence": 0.9785262547880142, "input_tokens": 424, "latency_ms": 145.1633330000277} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": false, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 179, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.04707937624464703, "negociacao_religacao": 0.004962129749042054, "conta_segunda_via": 0.0023439441238086315, "sem_correspondencia": 0.9456145498825023}, "confidence": 0.9456145498825023, "input_tokens": 246, "latency_ms": 79.21778400003632} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-03-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 118, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.001169335415991442, "negociacao_religacao": 7.475311217758857e-05, "conta_pagamento_confirmacao": 0.9986811583596534, "sem_correspondencia": 7.475311217758857e-05}, "confidence": 0.9986811583596534, "input_tokens": 234, "latency_ms": 78.49267000000282} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-04-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"suporte_configuracao": 0.01128719190172841, "fidelidade_resgate": 0.0017309469398619052, "conta_vencimento": 0.0007215660373071674, "negociacao_religacao": 0.00017138695621266232, "conta_segunda_via": 0.0053316919287457465, "conta_pagamento_confirmacao": 0.8966527136688882, "conta_debito_automatico_digital": 0.0002654493105728529, "recarga_realizar": 5.9229747179410945e-05, "internet_consumo": 9.173682701191125e-05, "conta_contestacao": 0.00016100314546201616, "conta_explicacao": 0.0001253893757627775, "sem_correspondencia": 0.08340169416126694}, "confidence": 0.8966527136688882, "input_tokens": 451, "latency_ms": 153.73859000004586} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-05-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["negociacao_religacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 129, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_debito_automatico_digital": 0.018803208153304114, "vas_cancelamento": 0.0012020488810652575, "conta_explicacao": 0.0017489708019013648, "negociacao_divida": 0.0003902481351231793, "conta_segunda_via": 0.0028835653629282402, "portabilidade": 0.0008261553085388359, "conta_pagamento_confirmacao": 0.9059893053553812, "troca_numero": 0.0004422090706270444, "vas_contratacao": 0.0003039255532260875, "fidelidade_pontos": 0.0003039255532260875, "conta_contestacao": 0.0010608044142953685, "reclamacao_atendimento": 0.0013620998300898058, "negociacao_religacao": 0.005387209332282265, "conta_vencimento": 0.0004422090706270444, "roaming_cobranca": 0.0009361566098637285, "sem_correspondencia": 0.05791795856752022}, "confidence": 0.9059893053553812, "input_tokens": 530, "latency_ms": 185.5986870000379} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao", "negociacao_religacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"roaming_duvida": 0.016916620946265795, "vas_consulta": 0.0042771916024359515, "conta_segunda_via": 0.01162661220973927, "fidelidade_resgate": 0.0022894156871692962, "conta_contestacao": 0.18187081485715903, "suporte_sem_sinal": 0.004846693047770718, "negociacao_religacao": 0.12499786117630325, "cadastro_atualizacao": 0.0013886008070952455, "negociacao_divida": 0.01317467763987393, "conta_pagamento_confirmacao": 0.49437613115325474, "fidelidade_pontos": 0.0025942478443428136, "sem_correspondencia": 0.14164113302858994}, "confidence": 0.49437613115325474, "input_tokens": 459, "latency_ms": 155.0145070000326} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-07-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_divida": 0.008085135003849869, "conta_pagamento_confirmacao": 0.9345145447257077, "plano_troca": 0.0007520347025823513, "negociacao_religacao": 0.00045613210428406764, "roaming_pacote": 0.00045613210428406764, "conta_segunda_via": 0.0014049857929482217, "marketplace_pedido": 0.00014808441309717866, "conta_debito_automatico_digital": 0.00011532825688075213, "conta_vencimento": 0.00019014415023206442, "conta_contestacao": 0.0009656316723469454, "conta_explicacao": 0.00019014415023206442, "sem_correspondencia": 0.052721702923554506}, "confidence": 0.9345145447257077, "input_tokens": 439, "latency_ms": 147.8394490000028} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-08-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.03661328097332601, "conta_segunda_via": 0.0018228679229907942, "conta_pagamento_confirmacao": 0.944268961785775, "sem_correspondencia": 0.01729488931790819}, "confidence": 0.944268961785775, "input_tokens": 242, "latency_ms": 79.26316200001793} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-09-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 119, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.0007093134798659193, "conta_contestacao": 5.822399601870685e-05, "conta_debito_automatico_digital": 3.531463871633201e-05, "negociacao_religacao": 1.2991529556135599e-05, "conta_vencimento": 0.0002609418465884455, "conta_explicacao": 1.220441257096114e-05, "conta_pagamento_confirmacao": 0.9987877498961446, "sem_correspondencia": 0.00012326020053885872}, "confidence": 0.9987877498961446, "input_tokens": 330, "latency_ms": 116.16692799998418} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-10-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"negociacao_religacao": 0.011974811037644575, "portabilidade": 0.0006755726100311292, "conta_contestacao": 0.0011138309320607256, "conta_debito_automatico_digital": 0.0008674524020980457, "conta_pagamento_confirmacao": 0.9512770674991332, "conta_segunda_via": 0.0003191179049266544, "conta_explicacao": 0.0004643138119192295, "marketplace_compra": 0.00017081150565702834, "seguranca_fraude": 0.00018182790129132328, "troca_numero": 0.00017081150565702834, "conta_vencimento": 0.00023347164672104888, "sem_correspondencia": 0.03255091124286005}, "confidence": 0.9512770674991332, "input_tokens": 441, "latency_ms": 146.87567700002546} +{"id": "g0041-conta_pagamento_confirmacao-indireto_multiplo-11-D1", "gold": "conta_pagamento_confirmacao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_pagamento_confirmacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["roaming_cobranca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 175, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_segunda_via": 0.022158490277030804, "conta_pagamento_confirmacao": 0.9422029820672208, "negociacao_religacao": 0.003398114541767729, "sem_correspondencia": 0.03224041311398071}, "confidence": 0.9422029820672208, "input_tokens": 251, "latency_ms": 80.46125300000995} +{"id": "g0042-negociacao_divida-curto_neutro-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9984439864173333, "conta_segunda_via": 0.0004873357606948576, "negociacao_religacao": 0.0001582147571415438, "sem_correspondencia": 0.0009104630648303247}, "confidence": 0.9984439864173333, "input_tokens": 214, "latency_ms": 76.96367199997667} +{"id": "g0042-negociacao_divida-curto_neutro-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.0011690783442798842, "plano_nova_linha": 4.000366110017572e-05, "negociacao_divida": 0.9984616040118001, "roaming_pacote": 1.667600696075383e-05, "recarga_realizar": 2.1412416786469613e-05, "conta_explicacao": 7.399933231727876e-06, "fidelidade_pontos": 1.1461240797169731e-05, "suporte_configuracao": 3.960898832559811e-06, "conta_vencimento": 2.4263446958010186e-05, "troca_numero": 3.960898832559811e-06, "beneficios_consulta": 3.2837004663588372e-06, "negociacao_religacao": 5.820498345405178e-05, "conta_debito_automatico_digital": 2.9267303675973365e-05, "marketplace_pedido": 6.530418156332665e-06, "cadastro_atualizacao": 5.820498345405178e-05, "sem_correspondencia": 8.46877512136398e-05}, "confidence": 0.9984616040118001, "input_tokens": 499, "latency_ms": 162.34920800002328} +{"id": "g0042-negociacao_divida-curto_neutro-02-D1", "gold": "conta_segunda_via", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_segunda_via", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.05679161558349619, "conta_segunda_via": 0.28841162173143997, "conta_explicacao": 0.04422935468831703, "sem_correspondencia": 0.6105674079967469}, "confidence": 0.6105674079967469, "input_tokens": 213, "latency_ms": 76.06670999996368} +{"id": "g0042-negociacao_divida-curto_neutro-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9999373601390087, "conta_segunda_via": 3.12009304392411e-05, "negociacao_religacao": 1.4738275953896514e-05, "sem_correspondencia": 1.670065459802984e-05}, "confidence": 0.9999373601390087, "input_tokens": 212, "latency_ms": 76.01509500000247} +{"id": "g0042-negociacao_divida-curto_neutro-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.002177335273007914, "troca_numero": 7.450431597594847e-05, "desconto_retencao": 0.0019214916343176685, "parceiros_ofertas": 2.272253256726837e-05, "fidelidade_resgate": 6.574982807795851e-05, "suporte_configuracao": 7.376926262594133e-06, "plano_nova_linha": 5.745155949968323e-06, "negociacao_religacao": 9.472160818202175e-06, "conta_explicacao": 2.418801001043778e-05, "recarga_nao_creditada": 4.762901571011119e-06, "conta_segunda_via": 3.105801963249963e-05, "plano_troca": 7.450431597594847e-05, "negociacao_divida": 0.9953573090694844, "roaming_duvida": 1.8837641137067925e-05, "conta_pagamento_confirmacao": 6.574982807795851e-05, "sem_correspondencia": 0.00013919238713331865}, "confidence": 0.9953573090694844, "input_tokens": 521, "latency_ms": 184.49053000000504} +{"id": "g0042-negociacao_divida-curto_neutro-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0035660136699359243, "parceiros_ofertas": 0.001021680022105653, "atendimento_humano": 0.0004258995974801456, "plano_consulta": 0.0003758550755882545, "recarga_saldo": 0.0005468659081215854, "roaming_pacote": 0.00012202227765888585, "marketplace_pedido": 0.00010768428208028424, "conta_segunda_via": 0.0024508829633690097, "suporte_configuracao": 0.0003316909400273336, "negociacao_divida": 0.9887567569038588, "plano_troca": 0.0001011600212459101, "conta_contestacao": 0.0005468659081215854, "beneficios_consulta": 0.0001011600212459101, "suporte_chip_esim": 9.50310453928967e-05, "portabilidade": 0.00029271622718949464, "sem_correspondencia": 0.0011577151365783018}, "confidence": 0.9887567569038588, "input_tokens": 514, "latency_ms": 181.14236399998163} +{"id": "g0042-negociacao_divida-curto_neutro-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"beneficios_consulta": 0.0021802468900712158, "internet_pacote_adicional": 0.00015793655499144125, "portabilidade": 7.46039460330988e-05, "negociacao_divida": 0.9966883394170365, "recarga_nao_creditada": 5.4581412898906903e-05, "roaming_cobranca": 1.0747717448935562e-05, "cancelamento_linha": 1.2964221899135771e-05, "vas_consulta": 1.4690387990220772e-05, "conta_vencimento": 5.4581412898906903e-05, "negociacao_religacao": 2.007937967559762e-05, "plano_troca": 9.484827358540044e-06, "fidelidade_resgate": 1.2964221899135771e-05, "conta_segunda_via": 0.00010854810097479838, "internet_consumo": 2.921532503885375e-05, "fidelidade_pontos": 8.453734604008689e-05, "sem_correspondencia": 0.00048647883774470655}, "confidence": 0.9966883394170365, "input_tokens": 499, "latency_ms": 162.20348299998477} +{"id": "g0042-negociacao_divida-curto_neutro-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"troca_numero": 0.0005526561580910728, "internet_problema_conexao": 2.928970334348491e-05, "conta_segunda_via": 8.4752566800702e-05, "negociacao_religacao": 1.4727787750505262e-05, "negociacao_divida": 0.999225774438995, "suporte_chip_esim": 1.0122250621231278e-05, "marketplace_compra": 7.883216710259933e-06, "sem_correspondencia": 7.479387768771354e-05}, "confidence": 0.999225774438995, "input_tokens": 310, "latency_ms": 107.00459000003093} +{"id": "g0042-negociacao_divida-curto_neutro-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.005127085583334046, "plano_troca": 0.0004768932466731729, "roaming_duvida": 0.0004208568130525865, "seguranca_perda_roubo": 0.00015482456919897972, "negociacao_divida": 0.9770495676840074, "negociacao_religacao": 0.0006938755795988667, "cadastro_atualizacao": 8.821638037594291e-05, "internet_consumo": 2.527441613935078e-05, "parceiros_ofertas": 5.695677599652996e-05, "recarga_realizar": 5.695677599652996e-05, "cancelamento_linha": 5.695677599652996e-05, "sem_correspondencia": 0.015792535399630263}, "confidence": 0.9770495676840074, "input_tokens": 407, "latency_ms": 143.42505399997663} +{"id": "g0042-negociacao_divida-curto_neutro-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9998922354763492, "negociacao_religacao": 7.484376351590836e-05, "conta_segunda_via": 2.144309726237743e-05, "sem_correspondencia": 1.1477662872531791e-05}, "confidence": 0.9998922354763492, "input_tokens": 214, "latency_ms": 75.71308899997575} +{"id": "g0042-negociacao_divida-curto_neutro-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"roaming_cobranca": 0.0009104295547434128, "desconto_retencao": 0.0003349283158249718, "negociacao_religacao": 5.136292076876627e-05, "negociacao_divida": 0.9984072381448841, "conta_segunda_via": 5.136292076876627e-05, "portabilidade": 1.1460616736825931e-05, "conta_contestacao": 3.115318621864753e-05, "bonus_nao_recebido": 5.085617848836711e-06, "conta_vencimento": 1.076625307047303e-05, "suporte_sem_sinal": 4.216125280623602e-06, "fidelidade_pontos": 2.722135074670012e-06, "sem_correspondencia": 0.00017927420877993393}, "confidence": 0.9984072381448841, "input_tokens": 418, "latency_ms": 143.6495369999875} +{"id": "g0042-negociacao_divida-curto_neutro-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "negociacao_divida", "probabilities": {"atendimento_humano": 0.003167025008239752, "fidelidade_pontos": 0.00048567901513566647, "roaming_cobranca": 9.563586848188721e-05, "negociacao_religacao": 9.563586848188721e-05, "conta_explicacao": 0.0003338019800365019, "negociacao_divida": 0.9950496784801538, "conta_segunda_via": 3.3050871762007956e-05, "beneficios_consulta": 1.0730047065880289e-05, "recarga_nao_creditada": 1.215873623403649e-05, "seguranca_fraude": 5.743380320559085e-06, "parceiros_ofertas": 4.201946805505599e-06, "sem_correspondencia": 0.0007066587972826181}, "confidence": 0.9950496784801538, "input_tokens": 405, "latency_ms": 143.20256099995277} +{"id": "g0045-negociacao_divida-regionalismo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.00317242745822697, "conta_segunda_via": 3.524248565126825e-05, "negociacao_divida": 0.9967470778087983, "sem_correspondencia": 4.525224732348147e-05}, "confidence": 0.9967470778087983, "input_tokens": 233, "latency_ms": 77.48010300002761} +{"id": "g0045-negociacao_divida-regionalismo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"desconto_retencao": 0.0640737360293905, "negociacao_divida": 0.8845106423962014, "suporte_chip_esim": 0.0010356554855546222, "plano_troca": 0.0003809963612719732, "beneficios_consulta": 0.00023108597435040273, "conta_segunda_via": 0.0024844083573584822, "recarga_realizar": 0.0001091572850906983, "bonus_nao_recebido": 0.0001236914087414993, "negociacao_religacao": 0.002192482680124143, "conta_pagamento_confirmacao": 0.0007117949117427505, "recarga_saldo": 0.0001091572850906983, "sem_correspondencia": 0.044037191825082936}, "confidence": 0.8845106423962014, "input_tokens": 444, "latency_ms": 147.28034199998774} +{"id": "g0045-negociacao_divida-regionalismo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.001169415936476578, "negociacao_divida": 0.9987499275855468, "conta_segunda_via": 4.534317656267066e-05, "sem_correspondencia": 3.531330141395288e-05}, "confidence": 0.9987499275855468, "input_tokens": 228, "latency_ms": 78.16588999997975} +{"id": "g0045-negociacao_divida-regionalismo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9999203808788486, "negociacao_religacao": 5.1440764185147015e-05, "conta_segunda_via": 1.1477985950789467e-05, "sem_correspondencia": 1.6700371015507006e-05}, "confidence": 0.9999203808788486, "input_tokens": 226, "latency_ms": 78.24351900001147} +{"id": "g0045-negociacao_divida-regionalismo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 136, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_vencimento": 0.0009106598285303041, "recarga_saldo": 3.531011345543434e-05, "negociacao_divida": 0.9986597640151059, "vas_cancelamento": 1.89001417693234e-05, "bonus_nao_recebido": 2.2797922720502865e-05, "vas_contratacao": 5.764217565839791e-06, "suporte_chip_esim": 1.1463515456010024e-05, "conta_pagamento_confirmacao": 1.4719445210109633e-05, "internet_consumo": 5.764217565839791e-06, "conta_segunda_via": 4.489177154069975e-06, "negociacao_religacao": 1.4719445210109633e-05, "sem_correspondencia": 0.00029564796025649494}, "confidence": 0.9986597640151059, "input_tokens": 445, "latency_ms": 149.3560430000116} +{"id": "g0045-negociacao_divida-regionalismo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0035933642652106112, "conta_segunda_via": 3.5228103674174215e-05, "negociacao_divida": 0.9963403189387389, "sem_correspondencia": 3.108869237638775e-05}, "confidence": 0.9963403189387389, "input_tokens": 235, "latency_ms": 78.22196299997586} +{"id": "g0045-negociacao_divida-regionalismo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.00246767931664823, "vas_cancelamento": 0.00017875809013644548, "portabilidade": 0.00012285851884792922, "atendimento_humano": 5.451813725931424e-05, "negociacao_divida": 0.9955328894423725, "marketplace_compra": 4.8112087266026636e-05, "plano_troca": 4.519712325692731e-05, "suporte_sem_sinal": 1.2949192617390932e-05, "conta_vencimento": 0.0001392169405786125, "negociacao_religacao": 5.121505030165786e-05, "seguranca_fraude": 2.5752544559043736e-05, "sem_correspondencia": 0.0013208535561558972}, "confidence": 0.9955328894423725, "input_tokens": 434, "latency_ms": 146.7366219999917} +{"id": "g0045-negociacao_divida-regionalismo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"conta_segunda_via": 0.002472251078677015, "negociacao_religacao": 6.588325963557361e-05, "negociacao_divida": 0.9973772698817811, "sem_correspondencia": 8.459577990631406e-05}, "confidence": 0.9973772698817811, "input_tokens": 226, "latency_ms": 77.53949499999635} +{"id": "g0045-negociacao_divida-regionalismo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9992691084188309, "internet_pacote_adicional": 8.475624231239789e-05, "roaming_pacote": 2.1429734048195835e-05, "conta_segunda_via": 1.0122689598503017e-05, "conta_debito_automatico_digital": 1.6689493657746865e-05, "cadastro_atualizacao": 3.964102203876489e-06, "roaming_cobranca": 5.090007984125302e-06, "suporte_configuracao": 2.724484944755975e-06, "negociacao_religacao": 1.7765873520816295e-05, "marketplace_pedido": 3.0872459005540907e-06, "internet_consumo": 1.9932757664132996e-06, "roaming_duvida": 4.219764830610597e-06, "portabilidade": 1.3836076209959266e-05, "conta_pagamento_confirmacao": 3.3191021385517205e-05, "marketplace_compra": 2.4283069986346604e-05, "sem_correspondencia": 0.000487738498819115}, "confidence": 0.9992691084188309, "input_tokens": 530, "latency_ms": 186.31000599998515} +{"id": "g0045-negociacao_divida-regionalismo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0013249372491310717, "negociacao_divida": 0.998610786040541, "conta_segunda_via": 4.0009638122522904e-05, "sem_correspondencia": 2.426707220531754e-05}, "confidence": 0.998610786040541, "input_tokens": 225, "latency_ms": 78.26830099998006} +{"id": "g0045-negociacao_divida-regionalismo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 131, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"bonus_nao_recebido": 0.0009077463465248738, "conta_contestacao": 0.00022951421934858438, "roaming_cobranca": 9.567576102258709e-05, "desconto_retencao": 0.00029470209113482775, "negociacao_divida": 0.9954647430414663, "fidelidade_resgate": 8.443356275485705e-05, "vas_cancelamento": 3.746716635302987e-05, "plano_troca": 1.5618638637554686e-05, "negociacao_religacao": 5.451440537373041e-05, "internet_consumo": 1.3783400220230095e-05, "conta_segunda_via": 5.745776053842316e-06, "sem_correspondencia": 0.0027960555911097015}, "confidence": 0.9954647430414663, "input_tokens": 443, "latency_ms": 147.87592300001506} +{"id": "g0045-negociacao_divida-regionalismo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"recarga_saldo": 0.0027942904160037614, "negociacao_divida": 0.9948362971733494, "fidelidade_resgate": 0.00017863300988552164, "plano_troca": 7.446531728212951e-05, "recarga_realizar": 0.00017863300988552164, "conta_segunda_via": 0.00012277255253248078, "beneficios_consulta": 3.517492522332542e-05, "negociacao_religacao": 0.00013911952798124626, "atendimento_humano": 2.9161037239954993e-05, "vas_contratacao": 3.744351299307996e-05, "conta_contestacao": 7.446531728212951e-05, "conta_vencimento": 0.0002945160430474458, "roaming_duvida": 5.799364741098308e-05, "seguranca_fraude": 3.744351299307996e-05, "suporte_configuracao": 0.00020241771881844992, "sem_correspondencia": 0.0009071732780714107}, "confidence": 0.9948362971733494, "input_tokens": 546, "latency_ms": 186.45553800001835} +{"id": "g0048-negociacao_divida-indireto_multiplo-00-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9483533951632914, "conta_segunda_via": 0.017369698324715875, "negociacao_religacao": 0.005639115418389202, "sem_correspondencia": 0.028637791093603444}, "confidence": 0.9483533951632914, "input_tokens": 226, "latency_ms": 79.10140199999205} +{"id": "g0048-negociacao_divida-indireto_multiplo-01-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao", "conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 154, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.8107135715758627, "negociacao_religacao": 0.027741092909056197, "conta_segunda_via": 0.10971815083298525, "sem_correspondencia": 0.051827184682095934}, "confidence": 0.8107135715758627, "input_tokens": 235, "latency_ms": 78.58837999998514} +{"id": "g0048-negociacao_divida-indireto_multiplo-02-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0007093409731841664, "recarga_nao_creditada": 0.0002609519608149982, "vas_cancelamento": 2.142024134440282e-05, "seguranca_fraude": 1.66821007325994e-05, "suporte_configuracao": 9.599886151721365e-05, "negociacao_divida": 0.9988264633708617, "conta_segunda_via": 1.7758003792961623e-05, "sem_correspondencia": 5.1384487751900495e-05}, "confidence": 0.9988264633708617, "input_tokens": 330, "latency_ms": 116.26969100001361} +{"id": "g0048-negociacao_divida-indireto_multiplo-03-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_divida", "negociacao_religacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 0.005646131322780018, "parceiros_ofertas": 0.0008658622818070418, "vas_contratacao": 0.00040900438120566136, "cadastro_atualizacao": 0.0002480736971580272, "negociacao_divida": 0.019706934699369946, "conta_segunda_via": 0.0012598221862709714, "negociacao_religacao": 0.9495332888621283, "sem_correspondencia": 0.02233088256928002}, "confidence": 0.9495332888621283, "input_tokens": 318, "latency_ms": 109.61363699999538} +{"id": "g0048-negociacao_divida-indireto_multiplo-04-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_divida": 0.9986019476622477, "conta_segunda_via": 0.00015823978788972985, "marketplace_compra": 4.000928401026811e-05, "vas_contratacao": 1.2989112771174513e-05, "recarga_saldo": 2.4266857425378034e-05, "plano_troca": 8.386401520314538e-06, "fidelidade_pontos": 6.531336071172182e-06, "internet_consumo": 3.961455576052983e-06, "cadastro_atualizacao": 8.927277948635138e-06, "cancelamento_linha": 5.414667783623714e-06, "suporte_chip_esim": 6.95257105709313e-06, "conta_contestacao": 0.00015823978788972985, "negociacao_religacao": 0.000379597517691267, "internet_pacote_adicional": 3.115926171732304e-05, "plano_nova_linha": 6.596415757321157e-05, "sem_correspondencia": 0.00048741286082716134}, "confidence": 0.9986019476622477, "input_tokens": 528, "latency_ms": 184.25620299996126} +{"id": "g0048-negociacao_divida-indireto_multiplo-05-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"roaming_duvida": 0.011403484294825472, "conta_segunda_via": 0.0037021693127972798, "negociacao_religacao": 0.0006433405608060078, "seguranca_perda_roubo": 0.00044216107005334073, "cadastro_atualizacao": 0.0012019184019780031, "marketplace_compra": 0.0003038925629464051, "negociacao_divida": 0.9058909627176674, "conta_contestacao": 0.00018432015668564606, "conta_explicacao": 0.0002681842455186967, "fidelidade_pontos": 0.0015432937769244697, "troca_numero": 5.6214471715244605e-05, "sem_correspondencia": 0.07436005842808209}, "confidence": 0.9058909627176674, "input_tokens": 434, "latency_ms": 147.24537999995846} +{"id": "g0048-negociacao_divida-indireto_multiplo-06-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"desconto_retencao": 0.042197214488179986, "beneficios_consulta": 0.004447553685724838, "seguranca_fraude": 0.0006019109377676116, "vas_consulta": 0.0006019109377676116, "conta_explicacao": 0.0014439092777792908, "vas_contratacao": 0.00019541187107623322, "marketplace_compra": 0.0001185232910795478, "suporte_sem_sinal": 0.00022143065942092777, "cancelamento_linha": 0.0030567559650459537, "marketplace_pedido": 0.0002509138091843916, "recarga_nao_creditada": 0.00015218691821561884, "negociacao_religacao": 0.032863223686826606, "reclamacao_atendimento": 0.00269757767111004, "negociacao_divida": 0.8475537096580087, "conta_segunda_via": 0.009415471226565244, "sem_correspondencia": 0.054182295916247306}, "confidence": 0.8475537096580087, "input_tokens": 523, "latency_ms": 183.80338600002233} +{"id": "g0048-negociacao_divida-indireto_multiplo-07-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_nao_creditada", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.009614288982436199, "conta_contestacao": 0.0002903263707355983, "conta_segunda_via": 0.00025621212291279243, "conta_debito_automatico_digital": 9.425517259850696e-05, "negociacao_divida": 0.9806841374269393, "vas_consulta": 8.854454037677623e-05, "atendimento_humano": 4.182547930181537e-05, "recarga_realizar": 5.716865201750056e-05, "internet_pacote_adicional": 5.716865201750056e-05, "negociacao_religacao": 0.000176091845174237, "desconto_retencao": 0.0001554005079366703, "sem_correspondencia": 0.008484580247553147}, "confidence": 0.9806841374269393, "input_tokens": 416, "latency_ms": 143.2482590000177} +{"id": "g0048-negociacao_divida-indireto_multiplo-08-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.0013248359841323883, "negociacao_divida": 0.9985344621844491, "conta_segunda_via": 7.474213170043698e-05, "sem_correspondencia": 6.595969971820553e-05}, "confidence": 0.9985344621844491, "input_tokens": 219, "latency_ms": 76.24867999999196} +{"id": "g0048-negociacao_divida-indireto_multiplo-09-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.06231666602267033, "negociacao_divida": 0.4063557073158545, "negociacao_religacao": 0.009556570251793087, "sem_correspondencia": 0.521771056409682}, "confidence": 0.521771056409682, "input_tokens": 221, "latency_ms": 76.77151899997625} +{"id": "g0048-negociacao_divida-indireto_multiplo-10-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"marketplace_compra": 0.0024710897323641573, "troca_numero": 9.581454685352214e-05, "roaming_pacote": 5.1285831221715984e-05, "marketplace_pedido": 2.7451327282519528e-05, "negociacao_religacao": 0.0002951295815896651, "conta_segunda_via": 2.7451327282519528e-05, "negociacao_divida": 0.9969087493399575, "sem_correspondencia": 0.00012302831344834092}, "confidence": 0.9969087493399575, "input_tokens": 314, "latency_ms": 108.27615800002377} +{"id": "g0048-negociacao_divida-indireto_multiplo-11-D1", "gold": "negociacao_divida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_divida", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 119, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"plano_consulta": 0.0016095714604381077, "desconto_retencao": 0.022219448633394215, "roaming_cobranca": 0.00040696339747602663, "suporte_configuracao": 0.0002468357779500291, "fidelidade_resgate": 0.0005225513460208141, "internet_problema_conexao": 0.00015936915630311867, "negociacao_religacao": 0.0008615415192174989, "negociacao_divida": 0.9447949973367383, "conta_segunda_via": 0.0002797015799456221, "internet_pacote_adicional": 0.00031694341263572895, "conta_debito_automatico_digital": 5.1739589814625966e-05, "sem_correspondencia": 0.028530336790065874}, "confidence": 0.9447949973367383, "input_tokens": 424, "latency_ms": 145.2779339999779} +{"id": "g0050-negociacao_religacao-informal_abreviado-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.0006258297557716156, "recarga_realizar": 0.0001793032270464091, "bonus_nao_recebido": 6.596197096606921e-05, "troca_numero": 2.9270447183839508e-05, "conta_segunda_via": 9.597410144692577e-05, "vas_cancelamento": 8.38612352441286e-06, "vas_consulta": 1.011559587052768e-05, "reclamacao_atendimento": 1.0767995752829094e-05, "negociacao_divida": 8.469684725525173e-05, "negociacao_religacao": 0.9985688455924049, "plano_troca": 5.4144882959794445e-06, "conta_pagamento_confirmacao": 6.596197096606921e-05, "cadastro_atualizacao": 1.011559587052768e-05, "suporte_sem_sinal": 1.4718105145365103e-05, "seguranca_perda_roubo": 4.533495545290077e-05, "sem_correspondencia": 0.0001793032270464091}, "confidence": 0.9985688455924049, "input_tokens": 528, "latency_ms": 184.02091799998743} +{"id": "g0050-negociacao_religacao-informal_abreviado-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.0007071039505258372, "bonus_nao_recebido": 9.569611342214196e-05, "roaming_duvida": 8.445152368442439e-05, "beneficios_consulta": 4.811902771774178e-05, "conta_debito_automatico_digital": 8.445152368442439e-05, "internet_pacote_adicional": 2.2729819244279022e-05, "suporte_sem_sinal": 0.0001228762419122632, "reclamacao_atendimento": 2.918566562637242e-05, "conta_pagamento_confirmacao": 2.5756259515143352e-05, "marketplace_pedido": 1.8843682004484533e-05, "negociacao_divida": 3.1067979339102875e-05, "seguranca_perda_roubo": 0.001165817323828039, "vas_contratacao": 0.00029476478093885263, "suporte_chip_esim": 9.569611342214196e-05, "negociacao_religacao": 0.9956765009201247, "sem_correspondencia": 0.0014969390750100855}, "confidence": 0.9956765009201247, "input_tokens": 528, "latency_ms": 184.75118700001758} +{"id": "g0050-negociacao_religacao-informal_abreviado-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"cadastro_atualizacao": 0.01873596159331617, "troca_numero": 0.0019747558233563964, "conta_segunda_via": 0.0013572285056228904, "recarga_nao_creditada": 0.00038885247729634554, "conta_vencimento": 0.0004406275831195571, "negociacao_religacao": 0.7030617719181061, "marketplace_pedido": 0.00023585094958544428, "negociacao_divida": 0.0005657770160192018, "vas_consulta": 0.00023585094958544428, "internet_problema_conexao": 0.00026725413867708823, "conta_pagamento_confirmacao": 0.20143057014356228, "conta_contestacao": 0.0022376915064210075, "suporte_sem_sinal": 0.0010570106229859395, "reclamacao_atendimento": 0.0006411093504829236, "plano_consulta": 0.0019747558233563964, "sem_correspondencia": 0.06539493159850664}, "confidence": 0.7030617719181061, "input_tokens": 518, "latency_ms": 184.2055569999843} +{"id": "g0050-negociacao_religacao-informal_abreviado-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.03268495648723159, "fidelidade_pontos": 0.00184395906485855, "suporte_chip_esim": 0.0012673332958067082, "cancelamento_linha": 0.00022022950447838117, "parceiros_ofertas": 0.0007686764999814289, "suporte_sem_sinal": 0.8429561379843673, "reclamacao_atendimento": 0.0003204320382616653, "seguranca_fraude": 0.00017151491054319073, "recarga_saldo": 0.0006783546303231787, "conta_pagamento_confirmacao": 0.0005986458601141236, "internet_pacote_adicional": 0.00011788035916912767, "desconto_retencao": 0.0008710245868627783, "negociacao_divida": 0.0007686764999814289, "vas_cancelamento": 0.00028278028125478823, "conta_debito_automatico_digital": 0.002367690306610138, "sem_correspondencia": 0.11408170769015552}, "confidence": 0.8429561379843673, "input_tokens": 520, "latency_ms": 184.33232799998223} +{"id": "g0050-negociacao_religacao-informal_abreviado-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"conta_pagamento_confirmacao": 0.0027987385113006674, "negociacao_religacao": 0.9964199287920615, "suporte_sem_sinal": 0.00029498486884251695, "sem_correspondencia": 0.0004863478277953451}, "confidence": 0.9964199287920615, "input_tokens": 215, "latency_ms": 76.69455699999617} +{"id": "g0050-negociacao_religacao-informal_abreviado-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.7598999643543276, "suporte_sem_sinal": 0.21771498492140232, "conta_pagamento_confirmacao": 0.0021344026082985796, "sem_correspondencia": 0.020250648115971537}, "confidence": 0.7598999643543276, "input_tokens": 216, "latency_ms": 76.40818700002683} +{"id": "g0050-negociacao_religacao-informal_abreviado-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"suporte_sem_sinal": 0.4494307070101813, "negociacao_religacao": 0.509271710409317, "conta_pagamento_confirmacao": 0.0044060636140333285, "sem_correspondencia": 0.03689151896646859}, "confidence": 0.509271710409317, "input_tokens": 214, "latency_ms": 76.6873970000006} +{"id": "g0050-negociacao_religacao-informal_abreviado-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"troca_numero": 0.00029588582426720773, "seguranca_fraude": 5.826337332562965e-05, "negociacao_divida": 2.1433897219795756e-05, "negociacao_religacao": 0.999463237228992, "roaming_pacote": 2.4287787477804905e-05, "suporte_sem_sinal": 7.407356670846736e-06, "parceiros_ofertas": 3.498987535531032e-06, "cadastro_atualizacao": 1.9936630016931622e-06, "bonus_nao_recebido": 5.768855175744633e-06, "fidelidade_resgate": 9.99999831082554e-07, "reclamacao_atendimento": 1.2092177356616228e-06, "roaming_duvida": 4.220584607704499e-06, "desconto_retencao": 1.147273844459709e-05, "conta_pagamento_confirmacao": 1.776932491129661e-05, "atendimento_humano": 2.4287787477804905e-05, "sem_correspondencia": 5.826337332562965e-05}, "confidence": 0.999463237228992, "input_tokens": 516, "latency_ms": 184.81596999998828} +{"id": "g0050-negociacao_religacao-informal_abreviado-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"suporte_sem_sinal": 0.02001204029623868, "suporte_chip_esim": 0.0018614097062178557, "conta_pagamento_confirmacao": 0.3547219017866115, "parceiros_ofertas": 0.0003234645050264114, "conta_contestacao": 0.0006043112538884078, "negociacao_divida": 0.0002519144098103735, "negociacao_religacao": 0.5848375446587881, "sem_correspondencia": 0.03738741338341865}, "confidence": 0.5848375446587881, "input_tokens": 318, "latency_ms": 108.82149600001867} +{"id": "g0050-negociacao_religacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"portabilidade": 0.05183147685443791, "roaming_cobranca": 0.0013812620717809725, "reclamacao_atendimento": 0.0005081379190780928, "suporte_configuracao": 0.0006524620032790899, "desconto_retencao": 0.001773575607273536, "internet_pacote_adicional": 0.0003957382092862928, "cancelamento_linha": 0.00044843013967219865, "roaming_pacote": 0.0007393363097005833, "roaming_duvida": 0.0010757279831298523, "vas_cancelamento": 0.0007393363097005833, "suporte_sem_sinal": 0.49176336040323804, "troca_numero": 0.004821078344649869, "conta_pagamento_confirmacao": 0.004254586706271178, "plano_troca": 0.0013812620717809725, "negociacao_divida": 0.004254586706271178, "sem_correspondencia": 0.43397964236044967}, "confidence": 0.49176336040323804, "input_tokens": 510, "latency_ms": 164.2815760000076} +{"id": "g0050-negociacao_religacao-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 67, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"fidelidade_pontos": 0.04127666245875394, "negociacao_divida": 0.010436374652240298, "seguranca_perda_roubo": 0.009210068304814448, "plano_nova_linha": 0.002990071399696944, "suporte_sem_sinal": 0.8290639278812565, "conta_segunda_via": 0.001600469888775563, "roaming_duvida": 0.0004046621597756809, "atendimento_humano": 0.0007560084441267079, "conta_contestacao": 0.001099985795583224, "conta_pagamento_confirmacao": 0.003388194781125952, "fidelidade_resgate": 0.0007560084441267079, "sem_correspondencia": 0.09901756578972404}, "confidence": 0.8290639278812565, "input_tokens": 420, "latency_ms": 144.2999870000108} +{"id": "g0050-negociacao_religacao-informal_abreviado-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.0051298868433377835, "negociacao_divida": 0.0003716077565445922, "plano_troca": 0.00012842420424768675, "conta_vencimento": 8.291689823019358e-05, "negociacao_religacao": 0.977583393349902, "bonus_nao_recebido": 8.291689823019358e-05, "internet_problema_conexao": 2.6919175596133528e-05, "internet_consumo": 2.0964675033905446e-05, "conta_pagamento_confirmacao": 4.438221739505715e-05, "internet_pacote_adicional": 1.4408796384139973e-05, "recarga_nao_creditada": 2.2316780406605933e-05, "suporte_sem_sinal": 0.009583890357150557, "reclamacao_atendimento": 8.826457871669714e-05, "recarga_saldo": 7.789321732541943e-05, "plano_nova_linha": 0.00015490915992137817, "sem_correspondencia": 0.006586905091577759}, "confidence": 0.977583393349902, "input_tokens": 510, "latency_ms": 164.32173299995156} +{"id": "g0051-negociacao_religacao-erros_digitacao-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_pacote": 0.0009107724436591675, "suporte_sem_sinal": 9.599470931399054e-05, "conta_contestacao": 5.138226523767179e-05, "plano_troca": 1.3829349078153833e-05, "negociacao_religacao": 0.9987832614995582, "conta_pagamento_confirmacao": 5.138226523767179e-05, "negociacao_divida": 1.775723571259671e-05, "plano_nova_linha": 4.217713171327091e-06, "portabilidade": 8.92889885376695e-06, "atendimento_humano": 1.9923066311901513e-06, "marketplace_compra": 2.2575791771678997e-06, "sem_correspondencia": 5.822373436913715e-05}, "confidence": 0.9987832614995582, "input_tokens": 415, "latency_ms": 143.38538000004064} +{"id": "g0051-negociacao_religacao-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"suporte_sem_sinal": 0.011728081927048578, "troca_numero": 0.0017985596150771395, "negociacao_divida": 0.931676946540515, "conta_pagamento_confirmacao": 0.0005152959571586176, "bonus_nao_recebido": 0.0002434085749243978, "plano_consulta": 7.902319442538548e-05, "recarga_saldo": 0.00010146779015005199, "roaming_cobranca": 7.902319442538548e-05, "conta_explicacao": 0.00040131289494866045, "reclamacao_atendimento": 0.000749751193653257, "seguranca_fraude": 6.551252919027564e-05, "sem_correspondencia": 0.052561616588483004}, "confidence": 0.931676946540515, "input_tokens": 428, "latency_ms": 150.04548500002102} +{"id": "g0051-negociacao_religacao-erros_digitacao-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_vencimento": 0.0027675446975388004, "seguranca_perda_roubo": 0.00017692321330761994, "negociacao_religacao": 0.9853141618324655, "cancelamento_linha": 0.00013778793706748359, "negociacao_divida": 0.0006997448826972796, "parceiros_ofertas": 3.947690491930405e-05, "plano_consulta": 3.708512016063978e-05, "conta_pagamento_confirmacao": 5.068934928855173e-05, "suporte_sem_sinal": 0.004026753774491082, "conta_contestacao": 7.375256802742601e-05, "vas_contratacao": 3.708512016063978e-05, "sem_correspondencia": 0.006638994599875473}, "confidence": 0.9853141618324655, "input_tokens": 410, "latency_ms": 143.2748500000116} +{"id": "g0051-negociacao_religacao-erros_digitacao-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_pagamento_confirmacao": 0.03344099183192867, "suporte_sem_sinal": 0.048656356011773615, "marketplace_compra": 0.0006940456433114809, "fidelidade_resgate": 0.00042095996190839153, "plano_troca": 0.0006124931304747148, "negociacao_divida": 0.062475997802524705, "roaming_cobranca": 0.0001988474060486558, "cadastro_atualizacao": 0.0001988474060486558, "internet_pacote_adicional": 0.00047701012963956405, "vas_cancelamento": 0.0002553251234089018, "cancelamento_linha": 0.0011442878149643928, "recarga_saldo": 0.008455206858094673, "conta_explicacao": 0.0024224573232893, "roaming_pacote": 0.0006940456433114809, "negociacao_religacao": 0.5927557632632702, "sem_correspondencia": 0.24709736465000257}, "confidence": 0.5927557632632702, "input_tokens": 517, "latency_ms": 184.32080299999143} +{"id": "g0051-negociacao_religacao-erros_digitacao-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.001324306369410615, "bonus_nao_recebido": 9.593243163901662e-05, "suporte_sem_sinal": 3.999058720571091e-05, "conta_pagamento_confirmacao": 1.2983042807443297e-05, "plano_troca": 0.0003348370871634312, "portabilidade": 1.6670556950702166e-05, "negociacao_religacao": 0.9981352893376174, "sem_correspondencia": 3.999058720571091e-05}, "confidence": 0.9981352893376174, "input_tokens": 329, "latency_ms": 116.61527299997942} +{"id": "g0051-negociacao_religacao-erros_digitacao-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.9994546997370847, "fidelidade_pontos": 7.481101316518314e-05, "suporte_chip_esim": 2.585399434080159e-05, "reclamacao_atendimento": 9.51115299014372e-06, "marketplace_pedido": 1.4731161926079226e-05, "suporte_sem_sinal": 1.7769173124355403e-05, "parceiros_ofertas": 6.140861912716532e-06, "conta_pagamento_confirmacao": 2.14337141297958e-05, "conta_debito_automatico_digital": 6.958508176891732e-06, "seguranca_perda_roubo": 4.492750550546583e-06, "cadastro_atualizacao": 3.28696651973851e-06, "portabilidade": 9.51115299014372e-06, "conta_vencimento": 1.6692593348413607e-05, "plano_consulta": 7.407293396635864e-06, "negociacao_divida": 0.00012334250868806476, "sem_correspondencia": 0.00020335741765552771}, "confidence": 0.9994546997370847, "input_tokens": 529, "latency_ms": 186.05985300001748} +{"id": "g0051-negociacao_religacao-erros_digitacao-06-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.46532613628503616, "conta_pagamento_confirmacao": 0.002154887521725018, "negociacao_divida": 0.5272835915029519, "parceiros_ofertas": 0.0002271234738078545, "atendimento_humano": 0.00029163231309569775, "roaming_duvida": 5.3946553534647434e-05, "suporte_sem_sinal": 0.00010078543055850604, "sem_correspondencia": 0.004561896919290309}, "confidence": 0.5272835915029519, "input_tokens": 313, "latency_ms": 108.8715999999863} +{"id": "g0051-negociacao_religacao-erros_digitacao-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_pagamento_confirmacao": 0.0006259663926593834, "negociacao_religacao": 0.998786862294272, "atendimento_humano": 4.001669266999248e-05, "conta_vencimento": 1.4721318536966185e-05, "recarga_realizar": 5.138245048005238e-05, "plano_troca": 6.5325455016254825e-06, "negociacao_divida": 1.4721318536966185e-05, "fidelidade_pontos": 5.76495117117742e-06, "suporte_sem_sinal": 1.4721318536966185e-05, "suporte_configuracao": 6.5325455016254825e-06, "plano_nova_linha": 2.5581815749587517e-06, "sem_correspondencia": 0.00043021999055825415}, "confidence": 0.998786862294272, "input_tokens": 415, "latency_ms": 143.64870599996493} +{"id": "g0051-negociacao_religacao-erros_digitacao-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"suporte_configuracao": 0.0008034130354521726, "roaming_cobranca": 5.136047702204612e-05, "negociacao_religacao": 0.9983597358927326, "plano_consulta": 2.141023218306177e-05, "recarga_realizar": 5.8199045086305847e-05, "internet_problema_conexao": 7.399178252992077e-06, "seguranca_perda_roubo": 1.298596225059311e-05, "conta_pagamento_confirmacao": 2.5825669706335704e-05, "negociacao_divida": 3.3160816305917685e-05, "suporte_sem_sinal": 6.594815790951394e-05, "portabilidade": 8.384367391343674e-06, "sem_correspondencia": 0.0005521771657071896}, "confidence": 0.9983597358927326, "input_tokens": 419, "latency_ms": 144.53470799998058} +{"id": "g0051-negociacao_religacao-erros_digitacao-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.0046056116141841566, "recarga_realizar": 0.00012273539219984292, "conta_pagamento_confirmacao": 8.435471918715715e-05, "internet_problema_conexao": 1.3770529361617224e-05, "atendimento_humano": 7.444277840105953e-05, "cancelamento_linha": 2.0036001995900924e-05, "reclamacao_atendimento": 3.1032366954745314e-05, "conta_vencimento": 2.4168031684914837e-05, "portabilidade": 5.116372347846036e-05, "suporte_sem_sinal": 0.00020235645178760358, "negociacao_religacao": 0.9945351838792083, "troca_numero": 2.4168031684914837e-05, "beneficios_consulta": 2.1328213103503705e-05, "bonus_nao_recebido": 1.0724499050135268e-05, "parceiros_ofertas": 3.984634790987375e-05, "sem_correspondencia": 0.00013907741980780222}, "confidence": 0.9945351838792083, "input_tokens": 497, "latency_ms": 162.7769029999513} +{"id": "g0051-negociacao_religacao-erros_digitacao-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.0010315607981499497, "plano_consulta": 0.00026081941525225497, "seguranca_perda_roubo": 3.5298069436771626e-05, "recarga_saldo": 2.4259984685912428e-05, "conta_pagamento_confirmacao": 0.00026081941525225497, "negociacao_religacao": 0.9983191285523885, "suporte_sem_sinal": 2.2790146517601014e-05, "sem_correspondencia": 4.532361831682352e-05}, "confidence": 0.9983191285523885, "input_tokens": 318, "latency_ms": 108.11215300003596} +{"id": "g0051-negociacao_religacao-erros_digitacao-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.6074731877722922, "suporte_sem_sinal": 0.15359327525856722, "troca_numero": 0.004093122142575198, "reclamacao_atendimento": 0.0015057754864570207, "conta_segunda_via": 0.0011726991279824533, "conta_pagamento_confirmacao": 0.0003807196653684886, "plano_nova_linha": 0.0003807196653684886, "beneficios_consulta": 0.00015870756863683405, "negociacao_divida": 0.1740439822607127, "plano_troca": 0.0005539438444874655, "conta_vencimento": 0.00014005893773873812, "sem_correspondencia": 0.05650380826981323}, "confidence": 0.6074731877722922, "input_tokens": 416, "latency_ms": 143.40353099998993} +{"id": "g0053-negociacao_religacao-emocional-00-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"recarga_saldo": 0.0009105882444381613, "negociacao_religacao": 0.998581262526046, "internet_pacote_adicional": 5.137187342872301e-05, "suporte_sem_sinal": 4.533551918081594e-05, "conta_pagamento_confirmacao": 0.00015823651009563714, "negociacao_divida": 3.5307337838968144e-05, "fidelidade_resgate": 1.4718288161023682e-05, "sem_correspondencia": 0.00020317970081076448}, "confidence": 0.998581262526046, "input_tokens": 353, "latency_ms": 118.32894799999849} +{"id": "g0053-negociacao_religacao-emocional-01-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 145, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_religacao": 0.9938387677808623, "conta_pagamento_confirmacao": 0.0027914885612372754, "suporte_sem_sinal": 0.0009062636490082912, "sem_correspondencia": 0.0024634800088922243}, "confidence": 0.9938387677808623, "input_tokens": 234, "latency_ms": 78.89164200003052} +{"id": "g0053-negociacao_religacao-emocional-02-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"roaming_cobranca": 0.015288577815972678, "fidelidade_resgate": 0.0011075008623883077, "conta_pagamento_confirmacao": 0.0006717332286966906, "conta_debito_automatico_digital": 0.0004074267983523011, "plano_troca": 0.0011075008623883077, "internet_consumo": 0.00010965743515094331, "marketplace_pedido": 0.00012425815300856722, "conta_contestacao": 0.0007611734689712397, "conta_segunda_via": 0.0018259602291383385, "negociacao_religacao": 0.9458708160280037, "negociacao_divida": 0.00927299118878984, "suporte_sem_sinal": 0.013492122567519449, "troca_numero": 0.00021807985010297126, "beneficios_consulta": 0.00010965743515094331, "recarga_saldo": 0.0003595528875758642, "sem_correspondencia": 0.00927299118878984}, "confidence": 0.9458708160280037, "input_tokens": 536, "latency_ms": 185.20274999997355} +{"id": "g0053-negociacao_religacao-emocional-03-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"plano_nova_linha": 0.021426101614912506, "recarga_nao_creditada": 0.003723298170393297, "negociacao_divida": 0.004780809484691959, "atendimento_humano": 0.0007331608800168549, "suporte_configuracao": 0.0025589829142533558, "roaming_cobranca": 0.00019732757388761177, "conta_pagamento_confirmacao": 0.003723298170393297, "negociacao_religacao": 0.9110610237093724, "suporte_sem_sinal": 0.011468565757991113, "vas_contratacao": 0.00023802248866809094, "internet_problema_conexao": 6.018150982727996e-05, "sem_correspondencia": 0.04002922772559231}, "confidence": 0.9110610237093724, "input_tokens": 424, "latency_ms": 145.5576159999623} +{"id": "g0053-negociacao_religacao-emocional-04-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"negociacao_divida": 0.005787448995437579, "conta_segunda_via": 0.0008875340488120445, "plano_nova_linha": 0.00032650552989760257, "seguranca_perda_roubo": 0.00014488595061865875, "conta_pagamento_confirmacao": 0.0007832460490149943, "desconto_retencao": 0.000538316612143394, "suporte_sem_sinal": 0.00019803561444861582, "negociacao_religacao": 0.9732992671615501, "reclamacao_atendimento": 0.00012011467187811569, "marketplace_compra": 6.843927703434071e-05, "roaming_pacote": 1.960818116398206e-05, "sem_correspondencia": 0.017826597908000563}, "confidence": 0.9732992671615501, "input_tokens": 434, "latency_ms": 148.26781600004324} +{"id": "g0053-negociacao_religacao-emocional-05-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"plano_troca": 0.026450634418017465, "conta_debito_automatico_digital": 0.0019160775306429946, "negociacao_religacao": 0.8759247133467908, "troca_numero": 0.00048446026837833153, "conta_pagamento_confirmacao": 0.0013168995441432108, "suporte_sem_sinal": 0.006687767715030652, "negociacao_divida": 0.04360972358849831, "sem_correspondencia": 0.04360972358849831}, "confidence": 0.8759247133467908, "input_tokens": 328, "latency_ms": 114.59690299994918} +{"id": "g0053-negociacao_religacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": false, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9841137802492816, "internet_pacote_adicional": 0.002152740153576687, "negociacao_divida": 0.0016765557173547803, "marketplace_compra": 0.0002571081464486176, "conta_debito_automatico_digital": 0.0006167703803932632, "vas_consulta": 9.45848012361428e-05, "conta_pagamento_confirmacao": 0.0001559439736829724, "sem_correspondencia": 0.01093251657802582}, "confidence": 0.9841137802492816, "input_tokens": 327, "latency_ms": 115.37547800003267} +{"id": "g0053-negociacao_religacao-emocional-07-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"suporte_sem_sinal": 0.20954707245716991, "negociacao_divida": 0.015179539016036074, "conta_debito_automatico_digital": 0.0007557447467840462, "vas_cancelamento": 0.0004045210127593511, "conta_pagamento_confirmacao": 0.0005885746005975158, "plano_consulta": 0.00021652449515551897, "negociacao_religacao": 0.6454504232240222, "reclamacao_atendimento": 0.000356988540790511, "fidelidade_resgate": 0.00011589721058629626, "recarga_nao_creditada": 0.00024535439673655185, "vas_consulta": 4.263620106381564e-05, "sem_correspondencia": 0.12709672409829825}, "confidence": 0.6454504232240222, "input_tokens": 439, "latency_ms": 145.98650900001076} +{"id": "g0053-negociacao_religacao-emocional-08-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_cancelamento": 0.014029410791992736, "conta_contestacao": 0.0018986742831771277, "vas_contratacao": 0.000896870225922397, "marketplace_compra": 0.00042365149687501773, "suporte_sem_sinal": 0.03365480693782675, "bonus_nao_recebido": 0.00042365149687501773, "recarga_realizar": 0.0003299401175156367, "negociacao_religacao": 0.8679689107740592, "conta_segunda_via": 0.00054397928980533, "negociacao_divida": 0.00964226362509097, "suporte_chip_esim": 0.00011402425351756427, "conta_pagamento_confirmacao": 0.0006984832342617906, "parceiros_ofertas": 0.0006984832342617906, "cancelamento_linha": 0.00964226362509097, "marketplace_pedido": 0.0035471905540261912, "sem_correspondencia": 0.055487396059701204}, "confidence": 0.8679689107740592, "input_tokens": 540, "latency_ms": 184.66596700000082} +{"id": "g0053-negociacao_religacao-emocional-09-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["negociacao_divida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 108, "length_bucket": "medio"}, "pred": "negociacao_divida", "probabilities": {"negociacao_religacao": 0.194061751790714, "negociacao_divida": 0.7675291173166436, "suporte_sem_sinal": 0.010948214861372336, "fidelidade_pontos": 0.0016789631270769075, "desconto_retencao": 0.012405952734007299, "conta_pagamento_confirmacao": 0.000793086024516593, "cadastro_atualizacao": 0.00017696141166186893, "sem_correspondencia": 0.012405952734007299}, "confidence": 0.7675291173166436, "input_tokens": 327, "latency_ms": 115.35469700004342} +{"id": "g0053-negociacao_religacao-emocional-10-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 127, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"conta_debito_automatico_digital": 0.01629567257574453, "conta_contestacao": 0.0019462405456237494, "suporte_chip_esim": 0.0009193389373410822, "negociacao_religacao": 0.5396385623166478, "reclamacao_atendimento": 0.17519499073781228, "fidelidade_pontos": 0.0011804545620966484, "troca_numero": 0.0028317632846643994, "suporte_sem_sinal": 0.17519499073781228, "parceiros_ofertas": 0.001337630260955495, "conta_pagamento_confirmacao": 0.0004920866728943182, "negociacao_divida": 0.005994842920677696, "vas_contratacao": 0.001337630260955495, "portabilidade": 0.001337630260955495, "seguranca_fraude": 0.0004342649646323947, "internet_problema_conexao": 0.0028317632846643994, "sem_correspondencia": 0.073032137676522}, "confidence": 0.5396385623166478, "input_tokens": 536, "latency_ms": 184.26855600000636} +{"id": "g0053-negociacao_religacao-emocional-11-D1", "gold": "negociacao_religacao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "negociacao_religacao", "gold_eligible": true, "domain": "negociacao", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "negociacao_religacao", "probabilities": {"vas_consulta": 0.00246516588802782, "recarga_nao_creditada": 0.0006232915467206029, "negociacao_divida": 0.0006232915467206029, "conta_pagamento_confirmacao": 8.43533380144192e-05, "suporte_sem_sinal": 0.000800322187995869, "cancelamento_linha": 8.43533380144192e-05, "negociacao_religacao": 0.9945188999665104, "sem_correspondencia": 0.000800322187995869}, "confidence": 0.9945188999665104, "input_tokens": 325, "latency_ms": 115.24050799999941} +{"id": "g0058-recarga_realizar-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"roaming_cobranca": 0.03946803292504018, "bonus_nao_recebido": 0.030737734948309284, "recarga_saldo": 0.4808190727501479, "suporte_configuracao": 0.005341417414702268, "conta_pagamento_confirmacao": 0.027125955884349216, "recarga_nao_creditada": 0.030737734948309284, "roaming_pacote": 0.011307780755659932, "sem_correspondencia": 0.37446227037348195}, "confidence": 0.4808190727501479, "input_tokens": 308, "latency_ms": 106.45107799996367} +{"id": "g0058-recarga_realizar-erros_digitacao-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0500447147108552, "reclamacao_atendimento": 0.002491579632759594, "parceiros_ofertas": 0.0006299699872622744, "recarga_nao_creditada": 0.0017124359688496169, "recarga_saldo": 0.00985438860883047, "seguranca_fraude": 0.0010386449179020007, "desconto_retencao": 0.0013336464734997214, "conta_pagamento_confirmacao": 0.012653285439656478, "internet_pacote_adicional": 0.00362522697450278, "roaming_pacote": 0.0008088974753952131, "atendimento_humano": 0.0003820961119733466, "conta_debito_automatico_digital": 0.006772815639889066, "conta_explicacao": 0.00362522697450278, "bonus_nao_recebido": 0.014338050822159734, "conta_contestacao": 0.00362522697450278, "sem_correspondencia": 0.887063793287459}, "confidence": 0.887063793287459, "input_tokens": 504, "latency_ms": 162.56228200001033} +{"id": "g0058-recarga_realizar-erros_digitacao-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.09179928849283434, "recarga_nao_creditada": 0.009675573822475613, "recarga_realizar": 0.6783100925154717, "sem_correspondencia": 0.22021504516921836}, "confidence": 0.6783100925154717, "input_tokens": 201, "latency_ms": 74.81615599999714} +{"id": "g0058-recarga_realizar-erros_digitacao-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 0.0011682532668621356, "seguranca_fraude": 0.0001581058867628852, "conta_contestacao": 3.5278191833812083e-05, "recarga_realizar": 0.9977569394134095, "cadastro_atualizacao": 5.816390526824555e-05, "vas_contratacao": 1.6664237863474033e-05, "suporte_configuracao": 6.946687852170856e-06, "fidelidade_resgate": 6.946687852170856e-06, "marketplace_compra": 1.5654602730778434e-05, "desconto_retencao": 7.394710726467883e-06, "reclamacao_atendimento": 4.774384083904515e-06, "recarga_saldo": 0.00020301197713149853, "marketplace_pedido": 2.9246648266984233e-05, "conta_segunda_via": 1.3815138421104313e-05, "recarga_nao_creditada": 0.00013952795534863697, "sem_correspondencia": 0.00037927630558624495}, "confidence": 0.9977569394134095, "input_tokens": 531, "latency_ms": 183.97715899999412} +{"id": "g0058-recarga_realizar-erros_digitacao-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.0073198930436663475, "internet_pacote_adicional": 0.00046794510654344653, "recarga_realizar": 0.9587167929879615, "vas_consulta": 0.00025047296619691627, "internet_consumo": 0.00032161365479001, "vas_cancelamento": 0.00025047296619691627, "recarga_saldo": 0.019897532246862006, "suporte_chip_esim": 0.00041296010710421, "plano_troca": 0.00032161365479001, "recarga_nao_creditada": 0.0012720066798333825, "roaming_duvida": 0.00011831505159725405, "sem_correspondencia": 0.01065038153445803}, "confidence": 0.9587167929879615, "input_tokens": 411, "latency_ms": 142.37183700004152} +{"id": "g0058-recarga_realizar-erros_digitacao-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"plano_consulta": 0.007540859320639691, "conta_debito_automatico_digital": 0.00037543727854913233, "recarga_realizar": 0.9876576640026923, "conta_vencimento": 0.00012188663881927986, "parceiros_ofertas": 0.00015650554219859403, "cadastro_atualizacao": 5.080991043002988e-05, "recarga_saldo": 0.0010205443320062233, "fidelidade_pontos": 6.524121641178593e-05, "cancelamento_linha": 0.00012188663881927986, "atendimento_humano": 6.128845093107263e-05, "portabilidade": 3.7173324575988846e-05, "seguranca_perda_roubo": 0.00012974765163924584, "plano_nova_linha": 0.0007948007249255305, "internet_problema_conexao": 5.080991043002988e-05, "recarga_nao_creditada": 0.0010205443320062233, "sem_correspondencia": 0.0007948007249255305}, "confidence": 0.9876576640026923, "input_tokens": 488, "latency_ms": 160.2988059999575} +{"id": "g0058-recarga_realizar-erros_digitacao-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.00521661676771301, "recarga_realizar": 0.9941111914017879, "recarga_saldo": 0.0002943013793050412, "sem_correspondencia": 0.0003778904511939326}, "confidence": 0.9941111914017879, "input_tokens": 204, "latency_ms": 74.41394800002854} +{"id": "g0058-recarga_realizar-erros_digitacao-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"seguranca_perda_roubo": 0.015334322721651604, "plano_consulta": 0.0007634509737177579, "plano_troca": 0.0008651032898606397, "recarga_nao_creditada": 0.0004630564227472841, "reclamacao_atendimento": 0.003421549884649829, "marketplace_compra": 0.0006737431195811147, "recarga_realizar": 0.9487009531267236, "recarga_saldo": 0.0006737431195811147, "bonus_nao_recebido": 0.00017034893803111805, "troca_numero": 0.00021873236613772058, "internet_consumo": 6.670960263140317e-05, "sem_correspondencia": 0.028648286434686688}, "confidence": 0.9487009531267236, "input_tokens": 409, "latency_ms": 142.03147299997454} +{"id": "g0058-recarga_realizar-erros_digitacao-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"negociacao_divida": 0.020651974810150023, "plano_troca": 0.0024665266521457408, "conta_segunda_via": 0.0007066717174232602, "conta_explicacao": 0.00042861806296898964, "internet_problema_conexao": 0.00042861806296898964, "desconto_retencao": 0.0003338080830787979, "internet_pacote_adicional": 0.000157679773481018, "roaming_pacote": 0.00013072112356385363, "negociacao_religacao": 0.0005503564869036496, "recarga_nao_creditada": 0.0003338080830787979, "portabilidade": 0.00010837161779569273, "reclamacao_atendimento": 0.0008007639634242447, "conta_debito_automatico_digital": 0.001496024037524749, "recarga_realizar": 0.8781443143656201, "recarga_saldo": 0.04372023101617214, "sem_correspondencia": 0.049541512143699735}, "confidence": 0.8781443143656201, "input_tokens": 505, "latency_ms": 161.63631000000578} +{"id": "g0058-recarga_realizar-erros_digitacao-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.0035739178553043675, "parceiros_ofertas": 0.00048367718521200395, "conta_segunda_via": 0.00017793489260316823, "desconto_retencao": 8.405049183130124e-05, "bonus_nao_recebido": 0.0002933650422345864, "recarga_realizar": 0.9909483684382614, "seguranca_fraude": 3.729717966113171e-05, "negociacao_religacao": 3.503745777976821e-05, "beneficios_consulta": 3.092044796508398e-05, "recarga_nao_creditada": 5.776700191276154e-05, "recarga_saldo": 0.0007037461519301634, "sem_correspondencia": 0.0035739178553043675}, "confidence": 0.9909483684382614, "input_tokens": 414, "latency_ms": 142.3268240000084} +{"id": "g0058-recarga_realizar-erros_digitacao-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"reclamacao_atendimento": 0.002177227648550754, "suporte_chip_esim": 0.00026003276065878677, "negociacao_religacao": 0.00022947810585190073, "marketplace_pedido": 7.930551130129698e-05, "recarga_realizar": 0.9953081091178752, "recarga_nao_creditada": 0.0002946557204872005, "recarga_saldo": 0.00048580515390071895, "sem_correspondencia": 0.0011653859813743185}, "confidence": 0.9953081091178752, "input_tokens": 314, "latency_ms": 107.83346699997765} +{"id": "g0058-recarga_realizar-erros_digitacao-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_contestacao": 0.0008035931300348463, "recarga_nao_creditada": 9.59755127988057e-05, "portabilidade": 6.59629409730849e-05, "recarga_saldo": 3.530741801456725e-05, "parceiros_ofertas": 0.0002956253916064295, "troca_numero": 3.530741801456725e-05, "recarga_realizar": 0.9985835300957887, "sem_correspondencia": 8.469809276891422e-05}, "confidence": 0.9985835300957887, "input_tokens": 294, "latency_ms": 104.84354199996915} +{"id": "g0059-recarga_realizar-regionalismo-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.007572199383316092, "recarga_nao_creditada": 0.0003326992216879658, "recarga_realizar": 0.991762402173308, "sem_correspondencia": 0.0003326992216879658}, "confidence": 0.991762402173308, "input_tokens": 222, "latency_ms": 76.76065399999743} +{"id": "g0059-recarga_realizar-regionalismo-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"negociacao_divida": 0.010381635628783425, "recarga_realizar": 0.934525057510373, "plano_nova_linha": 0.001094216344957596, "recarga_nao_creditada": 0.0008521765463025063, "fidelidade_resgate": 0.0004561372355242589, "suporte_chip_esim": 0.00021546397352141048, "roaming_cobranca": 7.926476617163493e-05, "conta_debito_automatico_digital": 0.00012276767146077806, "marketplace_compra": 0.0006636757615754771, "recarga_saldo": 0.010381635628783425, "cadastro_atualizacao": 0.00016780351130215093, "sem_correspondencia": 0.04106016542124426}, "confidence": 0.934525057510373, "input_tokens": 417, "latency_ms": 142.66399699999965} +{"id": "g0059-recarga_realizar-regionalismo-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"desconto_retencao": 0.0008028131319752941, "negociacao_religacao": 0.00010864894260194856, "recarga_realizar": 0.9976142669367796, "marketplace_pedido": 2.7470754732089772e-05, "parceiros_ofertas": 5.132212647583881e-05, "internet_pacote_adicional": 1.8880355207661667e-05, "conta_vencimento": 1.4704035420393181e-05, "recarga_saldo": 0.000379222071646387, "plano_nova_linha": 4.529161764898261e-05, "recarga_nao_creditada": 0.00012311538123674443, "suporte_chip_esim": 1.1451514299711885e-05, "sem_correspondencia": 0.0008028131319752941}, "confidence": 0.9976142669367796, "input_tokens": 412, "latency_ms": 141.28082899998162} +{"id": "g0059-recarga_realizar-regionalismo-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0021818939775756583, "recarga_nao_creditada": 4.528376481519587e-05, "recarga_realizar": 0.9974412967619835, "seguranca_perda_roubo": 1.6658966094353275e-05, "roaming_pacote": 3.9962782186779635e-05, "negociacao_religacao": 1.3810767970998884e-05, "internet_pacote_adicional": 3.112304606077596e-05, "sem_correspondencia": 0.0002299699333126762}, "confidence": 0.9974412967619835, "input_tokens": 302, "latency_ms": 106.60377399995014} +{"id": "g0059-recarga_realizar-regionalismo-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"internet_problema_conexao": 0.0011677403248113306, "fidelidade_pontos": 0.00012307892472473384, "roaming_cobranca": 7.465114141001437e-05, "conta_segunda_via": 4.819839944753597e-05, "seguranca_perda_roubo": 7.012825739450349e-05, "atendimento_humano": 2.9233807014007018e-05, "suporte_chip_esim": 2.7462620184726402e-05, "negociacao_religacao": 3.3126243195176184e-05, "troca_numero": 3.111922557948452e-05, "recarga_saldo": 0.0003791097776838393, "recarga_nao_creditada": 1.5647729303365872e-05, "seguranca_fraude": 9.585396295520922e-05, "portabilidade": 0.00012307892472473384, "marketplace_compra": 3.3126243195176184e-05, "recarga_realizar": 0.9973188567602513, "sem_correspondencia": 0.00042958765812495085}, "confidence": 0.9973188567602513, "input_tokens": 513, "latency_ms": 181.47934299997814} +{"id": "g0059-recarga_realizar-regionalismo-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0010314029186523164, "reclamacao_atendimento": 0.0002301370984164493, "internet_pacote_adicional": 4.257108263567986e-05, "recarga_nao_creditada": 2.748595677216672e-05, "seguranca_fraude": 0.00033484750238107786, "fidelidade_pontos": 2.5820666835699933e-05, "negociacao_religacao": 3.529266709744262e-05, "recarga_realizar": 0.998166336663848, "plano_troca": 1.298344664925694e-05, "marketplace_pedido": 6.132945936406379e-06, "beneficios_consulta": 1.991076030429696e-06, "parceiros_ofertas": 6.132945936406379e-06, "conta_segunda_via": 1.0111518417407114e-05, "roaming_cobranca": 4.776343097807879e-06, "troca_numero": 2.1406084657630225e-05, "sem_correspondencia": 4.257108263567986e-05}, "confidence": 0.998166336663848, "input_tokens": 514, "latency_ms": 180.56054499999163} +{"id": "g0059-recarga_realizar-regionalismo-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 0.004550783172869871, "conta_debito_automatico_digital": 0.0002909218350570455, "recarga_nao_creditada": 0.00019994745820090296, "bonus_nao_recebido": 0.00022657015295499708, "recarga_realizar": 0.9826955372628114, "recarga_saldo": 0.0021496377596403587, "fidelidade_resgate": 7.355655918659851e-05, "beneficios_consulta": 3.698656072591024e-05, "troca_numero": 4.461430836963896e-05, "reclamacao_atendimento": 7.355655918659851e-05, "roaming_pacote": 2.3880318430319688e-05, "sem_correspondencia": 0.009634008052566199}, "confidence": 0.9826955372628114, "input_tokens": 409, "latency_ms": 143.03002399998377} +{"id": "g0059-recarga_realizar-regionalismo-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_chip_esim": 0.0013241829305373767, "fidelidade_pontos": 0.00015815109792220229, "atendimento_humano": 2.4253256378348364e-05, "recarga_nao_creditada": 2.925501149052614e-05, "recarga_saldo": 0.000295465149356622, "recarga_realizar": 0.9980422529388647, "vas_consulta": 1.7744061419249493e-05, "sem_correspondencia": 0.00010869555403095084}, "confidence": 0.9980422529388647, "input_tokens": 316, "latency_ms": 108.35111000000097} +{"id": "g0059-recarga_realizar-regionalismo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"beneficios_consulta": 0.007504873545985771, "plano_nova_linha": 0.0002568026509106337, "reclamacao_atendimento": 0.0002568026509106337, "internet_problema_conexao": 0.00010705127171740171, "suporte_chip_esim": 0.0005436512162439905, "recarga_saldo": 0.0006160375346947764, "marketplace_compra": 7.832038348706469e-05, "roaming_duvida": 4.192188034744138e-05, "recarga_nao_creditada": 0.00012130498294541025, "internet_consumo": 3.9381962016089966e-05, "roaming_pacote": 3.067070285701919e-05, "vas_cancelamento": 0.00029099552662284483, "recarga_realizar": 0.9829444576397598, "troca_numero": 6.492987845783203e-05, "negociacao_religacao": 0.0004797705144216696, "sem_correspondencia": 0.006623027658621512}, "confidence": 0.9829444576397598, "input_tokens": 507, "latency_ms": 163.81905899999083} +{"id": "g0059-recarga_realizar-regionalismo-09-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.09761132628964451, "recarga_nao_creditada": 0.009079267656006694, "recarga_realizar": 0.8172896287033353, "sem_correspondencia": 0.07601977735101356}, "confidence": 0.8172896287033353, "input_tokens": 209, "latency_ms": 75.32064299999774} +{"id": "g0059-recarga_realizar-regionalismo-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.001500214565676025, "conta_segunda_via": 5.13345195011869e-05, "recarga_realizar": 0.9978551661306894, "negociacao_divida": 2.0102886679414656e-05, "reclamacao_atendimento": 5.8169631361698773e-05, "marketplace_compra": 2.424871001339205e-05, "recarga_saldo": 0.0002300653549795256, "sem_correspondencia": 0.0002606982010993197}, "confidence": 0.9978551661306894, "input_tokens": 323, "latency_ms": 114.23620300001858} +{"id": "g0059-recarga_realizar-regionalismo-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_nova_linha": 0.04829502550301409, "recarga_realizar": 0.5883538565224894, "portabilidade": 0.0027246188961165276, "fidelidade_resgate": 0.0034984799134013186, "internet_problema_conexao": 0.002404467736546295, "recarga_saldo": 0.07026884747565258, "recarga_nao_creditada": 0.006536020955369845, "sem_correspondencia": 0.27791868299740985}, "confidence": 0.5883538565224894, "input_tokens": 308, "latency_ms": 107.73349200002258} +{"id": "g0060-recarga_realizar-emocional-00-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.0010304108341142742, "conta_explicacao": 0.00012306502445245422, "internet_consumo": 9.584313741227292e-05, "marketplace_compra": 6.587196078914511e-05, "beneficios_consulta": 9.584313741227292e-05, "seguranca_fraude": 2.423294012397786e-05, "desconto_retencao": 2.423294012397786e-05, "recarga_nao_creditada": 1.7729197730030377e-05, "suporte_chip_esim": 0.00013945094208492965, "recarga_realizar": 0.9972062216873534, "reclamacao_atendimento": 9.489755703471698e-06, "sem_correspondencia": 0.0011676084426998881}, "confidence": 0.9972062216873534, "input_tokens": 427, "latency_ms": 144.89016800001764} +{"id": "g0060-recarga_realizar-emocional-01-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"cadastro_atualizacao": 0.0005521750302986992, "recarga_saldo": 0.00010872971022204347, "roaming_pacote": 4.532528660222e-05, "reclamacao_atendimento": 1.889439051550867e-05, "internet_consumo": 0.00020313384157510968, "negociacao_divida": 2.582556983195157e-05, "parceiros_ofertas": 1.889439051550867e-05, "seguranca_perda_roubo": 1.2985912030598936e-05, "recarga_realizar": 0.9983558749836099, "conta_explicacao": 1.7749637264167887e-05, "recarga_nao_creditada": 1.4714966129135073e-05, "sem_correspondencia": 0.0006256962814050989}, "confidence": 0.9983558749836099, "input_tokens": 407, "latency_ms": 142.88491000002068} +{"id": "g0060-recarga_realizar-emocional-02-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"suporte_configuracao": 0.0024640224170159163, "recarga_realizar": 0.9940575908357842, "conta_debito_automatico_digital": 0.0002291897865223599, "recarga_nao_creditada": 0.0005497977165180826, "negociacao_religacao": 0.00029428551113994773, "recarga_saldo": 0.0004281828921551529, "fidelidade_pontos": 5.794825298688961e-05, "sem_correspondencia": 0.0019189825878774913}, "confidence": 0.9940575908357842, "input_tokens": 323, "latency_ms": 113.9322949999837} +{"id": "g0060-recarga_realizar-emocional-03-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_realizar", "probabilities": {"conta_pagamento_confirmacao": 0.011554392182668585, "bonus_nao_recebido": 0.0013799753548938904, "marketplace_compra": 0.0007386475797815042, "suporte_chip_esim": 0.00039536955872594275, "recarga_nao_creditada": 0.0025781333781366073, "recarga_saldo": 0.01904997216157698, "fidelidade_resgate": 0.0001454483323202996, "internet_consumo": 0.00012058090268430778, "recarga_realizar": 0.917879061115095, "conta_debito_automatico_digital": 0.00039536955872594275, "vas_contratacao": 6.454230622291193e-05, "sem_correspondencia": 0.045698507569168004}, "confidence": 0.917879061115095, "input_tokens": 426, "latency_ms": 145.52931800000124} +{"id": "g0060-recarga_realizar-emocional-04-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"roaming_duvida": 0.006621035515085938, "recarga_saldo": 0.005843043333965943, "recarga_nao_creditada": 0.00042326863945309543, "troca_numero": 0.00019993794810183813, "recarga_realizar": 0.9826487973242596, "plano_nova_linha": 0.0005434876911446144, "suporte_sem_sinal": 0.00017644461990899178, "sem_correspondencia": 0.0035439849280798678}, "confidence": 0.9826487973242596, "input_tokens": 300, "latency_ms": 105.5674090000025} +{"id": "g0060-recarga_realizar-emocional-05-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"parceiros_ofertas": 0.026177686912314996, "plano_nova_linha": 0.010912483436779287, "recarga_realizar": 0.464010603039619, "marketplace_pedido": 0.00214879539417423, "recarga_nao_creditada": 0.3189095127144639, "internet_consumo": 0.0031264788502946383, "recarga_saldo": 0.0040144783085149845, "sem_correspondencia": 0.170699961343839}, "confidence": 0.464010603039619, "input_tokens": 307, "latency_ms": 106.88620000001947} +{"id": "g0060-recarga_realizar-emocional-06-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"plano_troca": 0.004048258747616529, "vas_consulta": 0.00048349555853955507, "suporte_configuracao": 0.0001778680758844059, "recarga_nao_creditada": 7.414644534950364e-05, "roaming_pacote": 0.00042668333282456627, "recarga_realizar": 0.9905762552598215, "suporte_chip_esim": 5.096005694917459e-05, "negociacao_religacao": 2.2613388192774866e-05, "conta_debito_automatico_digital": 2.2613388192774866e-05, "recarga_saldo": 5.424669824853491e-05, "marketplace_pedido": 1.4600300764206984e-05, "sem_correspondencia": 0.004048258747616529}, "confidence": 0.9905762552598215, "input_tokens": 419, "latency_ms": 143.1818159999807} +{"id": "g0060-recarga_realizar-emocional-07-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_realizar": 0.9987504481549219, "recarga_saldo": 0.00103200647967675, "recarga_nao_creditada": 0.00010877268270074887, "sem_correspondencia": 0.00010877268270074887}, "confidence": 0.9987504481549219, "input_tokens": 204, "latency_ms": 74.89216199996918} +{"id": "g0060-recarga_realizar-emocional-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 0.09337365279368849, "cancelamento_linha": 0.01838636239153997, "plano_consulta": 0.0031950706984868586, "roaming_cobranca": 0.007664576161078324, "recarga_saldo": 0.5373282722349897, "vas_contratacao": 0.012636749747670963, "reclamacao_atendimento": 0.0015092445316080634, "sem_correspondencia": 0.32590607144093775}, "confidence": 0.5373282722349897, "input_tokens": 309, "latency_ms": 107.35852800002021} +{"id": "g0060-recarga_realizar-emocional-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"internet_problema_conexao": 0.09856447230805042, "vas_consulta": 0.005560627019847173, "conta_explicacao": 0.0009662920852959397, "recarga_nao_creditada": 0.44173531826662843, "seguranca_perda_roubo": 0.0007525490327041786, "cadastro_atualizacao": 0.0004028104702758229, "negociacao_religacao": 0.001094952381663812, "cancelamento_linha": 0.0007525490327041786, "negociacao_divida": 0.001094952381663812, "recarga_saldo": 0.02199270649104077, "roaming_duvida": 0.0009662920852959397, "internet_consumo": 0.0008527497722656765, "marketplace_compra": 0.024921001339075596, "portabilidade": 0.0033726907747638002, "atendimento_humano": 0.007139986426204379, "sem_correspondencia": 0.3898300501325201}, "confidence": 0.44173531826662843, "input_tokens": 505, "latency_ms": 162.72601700001132} +{"id": "g0060-recarga_realizar-emocional-10-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_saldo": 0.008574909757017997, "recarga_realizar": 0.9911248091501258, "recarga_nao_creditada": 0.0001223145185226647, "sem_correspondencia": 0.00017796657433363607}, "confidence": 0.9911248091501258, "input_tokens": 205, "latency_ms": 75.82819500004234} +{"id": "g0060-recarga_realizar-emocional-11-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_saldo": 0.08081891694607714, "conta_segunda_via": 0.012393982328708687, "beneficios_consulta": 0.0016773431088853627, "roaming_duvida": 0.0007923207821080752, "recarga_realizar": 0.006634020686303733, "reclamacao_atendimento": 0.6766885066909754, "recarga_nao_creditada": 0.0013063161266793453, "sem_correspondencia": 0.2196885933302623}, "confidence": 0.6766885066909754, "input_tokens": 317, "latency_ms": 108.4970220000514} +{"id": "g0063-recarga_saldo-curto_neutro-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.007472105075842157, "internet_consumo": 0.012319418575447359, "suporte_chip_esim": 0.00047767569621037255, "internet_pacote_adicional": 0.00017572706818305152, "recarga_saldo": 0.978652635010686, "recarga_nao_creditada": 0.00019912485547359353, "fidelidade_pontos": 0.00022563802194705787, "sem_correspondencia": 0.00047767569621037255}, "confidence": 0.978652635010686, "input_tokens": 302, "latency_ms": 106.27066600000035} +{"id": "g0063-recarga_saldo-curto_neutro-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.419451330889967, "internet_problema_conexao": 0.030384952497362623, "conta_pagamento_confirmacao": 0.05676656466996784, "roaming_pacote": 0.0032025504315711037, "recarga_realizar": 0.009864549798835026, "bonus_nao_recebido": 0.05676656466996784, "recarga_nao_creditada": 0.004112156152361593, "sem_correspondencia": 0.419451330889967}, "confidence": 0.419451330889967, "input_tokens": 301, "latency_ms": 106.21686399997543} +{"id": "g0063-recarga_saldo-curto_neutro-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0915789229727512, "internet_consumo": 0.03369000300629828, "recarga_realizar": 0.005854444677261803, "sem_correspondencia": 0.8688766293436888}, "confidence": 0.8688766293436888, "input_tokens": 200, "latency_ms": 75.29467900002373} +{"id": "g0063-recarga_saldo-curto_neutro-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9994331541505405, "roaming_pacote": 7.48094004386043e-05, "suporte_sem_sinal": 2.75208404277244e-05, "recarga_nao_creditada": 1.3838347619359125e-05, "recarga_realizar": 3.118519775777488e-05, "beneficios_consulta": 8.39338211090264e-06, "internet_consumo": 3.118519775777488e-05, "sem_correspondencia": 0.000379913483347436}, "confidence": 0.9994331541505405, "input_tokens": 292, "latency_ms": 105.51149799999848} +{"id": "g0063-recarga_saldo-curto_neutro-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"plano_nova_linha": 0.004026303574595728, "seguranca_fraude": 0.0002573929760928263, "recarga_saldo": 0.9852040015501663, "roaming_duvida": 0.00012158383281671876, "internet_consumo": 0.00022714850414895, "vas_consulta": 4.472819247209657e-05, "recarga_nao_creditada": 5.068368210823149e-05, "recarga_realizar": 4.761291304395831e-05, "fidelidade_resgate": 6.507913603829096e-05, "seguranca_perda_roubo": 3.9472491314832837e-05, "fidelidade_pontos": 0.0002573929760928263, "sem_correspondencia": 0.009658600171109104}, "confidence": 0.9852040015501663, "input_tokens": 403, "latency_ms": 142.41241000001992} +{"id": "g0063-recarga_saldo-curto_neutro-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_contestacao": 0.0008032127316041767, "roaming_pacote": 0.000429928794123092, "recarga_realizar": 6.193711523444801e-05, "internet_consumo": 5.8184535124224e-05, "desconto_retencao": 0.00026076499512893593, "roaming_duvida": 4.531416151739132e-05, "marketplace_compra": 3.315254877873596e-05, "recarga_saldo": 0.9981108286831666, "cancelamento_linha": 1.7745280618351717e-05, "plano_nova_linha": 1.3820038441394138e-05, "recarga_nao_creditada": 6.949151737105279e-06, "sem_correspondencia": 0.00015816196452551518}, "confidence": 0.9981108286831666, "input_tokens": 392, "latency_ms": 140.2989219999995} +{"id": "g0063-recarga_saldo-curto_neutro-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_realizar": 0.012799610916230853, "internet_consumo": 0.791883886644297, "recarga_saldo": 0.176693178445903, "sem_correspondencia": 0.018623323993569297}, "confidence": 0.791883886644297, "input_tokens": 206, "latency_ms": 75.26460399998314} +{"id": "g0063-recarga_saldo-curto_neutro-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"atendimento_humano": 0.004285328175477388, "recarga_saldo": 0.9253732190216641, "seguranca_fraude": 0.001391242365608989, "recarga_realizar": 0.002024245697614196, "internet_consumo": 0.059157130710021155, "suporte_chip_esim": 0.0003517611573870162, "recarga_nao_creditada": 0.0003517611573870162, "sem_correspondencia": 0.007065311714840141}, "confidence": 0.9253732190216641, "input_tokens": 304, "latency_ms": 105.87620999996261} +{"id": "g0063-recarga_saldo-curto_neutro-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0015006276073082263, "internet_consumo": 0.0002607699769725565, "recarga_saldo": 0.998129897316447, "sem_correspondencia": 0.00010870509927229803}, "confidence": 0.998129897316447, "input_tokens": 200, "latency_ms": 73.91328300002442} +{"id": "g0063-recarga_saldo-curto_neutro-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.0016960952784437866, "recarga_nao_creditada": 0.00013922397859705948, "cancelamento_linha": 0.00013922397859705948, "negociacao_religacao": 7.000621284935192e-05, "recarga_saldo": 0.9955832179355237, "internet_pacote_adicional": 2.2727689731955907e-05, "troca_numero": 1.0085351182912812e-05, "seguranca_perda_roubo": 1.0085351182912812e-05, "conta_debito_automatico_digital": 2.1350688621771083e-05, "conta_contestacao": 4.7639825714550405e-06, "roaming_duvida": 5.746459885403419e-06, "conta_explicacao": 5.452089338693872e-05, "internet_consumo": 0.00013922397859705948, "marketplace_compra": 2.9182931278424388e-05, "recarga_realizar": 0.0003784500111061578, "sem_correspondencia": 0.0016960952784437866}, "confidence": 0.9955832179355237, "input_tokens": 486, "latency_ms": 159.8530920000485} +{"id": "g0063-recarga_saldo-curto_neutro-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9926602261902907, "suporte_sem_sinal": 0.0006221266662413401, "recarga_realizar": 0.00033300040809209675, "conta_pagamento_confirmacao": 0.00015729825483181483, "portabilidade": 5.106726654231114e-05, "parceiros_ofertas": 2.2660962161344098e-05, "internet_consumo": 0.00010810940411843658, "recarga_nao_creditada": 6.159888165857967e-05, "beneficios_consulta": 4.797325727202465e-05, "suporte_configuracao": 2.2660962161344098e-05, "reclamacao_atendimento": 1.0704280577948685e-05, "sem_correspondencia": 0.0059025734660522215}, "confidence": 0.9926602261902907, "input_tokens": 407, "latency_ms": 141.74991699997008} +{"id": "g0063-recarga_saldo-curto_neutro-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"negociacao_divida": 0.004567910478451855, "conta_segunda_via": 0.0010192385966006532, "plano_troca": 0.0002920167470711354, "conta_contestacao": 0.00022742287128896463, "plano_consulta": 0.0008994749044947465, "internet_consumo": 0.00017711711024819297, "recarga_realizar": 0.00010742695772523172, "plano_nova_linha": 6.515774354000597e-05, "roaming_pacote": 0.00033089832521326375, "recarga_saldo": 0.98639400544321, "recarga_nao_creditada": 5.401766666959583e-05, "sem_correspondencia": 0.0058653131554864445}, "confidence": 0.98639400544321, "input_tokens": 408, "latency_ms": 142.14110699998628} +{"id": "g0064-recarga_saldo-informal_abreviado-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.993645691801246, "recarga_realizar": 0.0014938858769873067, "internet_consumo": 0.0007996194885605704, "sem_correspondencia": 0.004060802833206201}, "confidence": 0.993645691801246, "input_tokens": 201, "latency_ms": 74.55715899999404} +{"id": "g0064-recarga_saldo-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.04240820611577035, "fidelidade_resgate": 0.005739326586234431, "plano_nova_linha": 0.001644344597703384, "recarga_realizar": 0.061703575807804965, "internet_consumo": 0.2153666412709849, "cadastro_atualizacao": 0.007369441211396698, "troca_numero": 0.002392507272332244, "sem_correspondencia": 0.6633759571377731}, "confidence": 0.6633759571377731, "input_tokens": 296, "latency_ms": 104.75512800002207} +{"id": "g0064-recarga_saldo-informal_abreviado-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.002157573449303886, "marketplace_compra": 0.00048141970927517626, "seguranca_perda_roubo": 0.0003308746047834954, "atendimento_humano": 0.0002576854013038278, "beneficios_consulta": 0.0006181551428037495, "cadastro_atualizacao": 8.365820133551421e-05, "desconto_retencao": 8.905369176468955e-05, "roaming_pacote": 6.935508488173973e-05, "recarga_saldo": 0.9863232958386358, "vas_contratacao": 0.00013792905601037615, "recarga_realizar": 0.00012172196470557413, "conta_explicacao": 0.001019165532533217, "internet_consumo": 0.0003749300465695154, "recarga_nao_creditada": 0.00017710441361707007, "suporte_chip_esim": 0.0002274065684918965, "sem_correspondencia": 0.007530671293984472}, "confidence": 0.9863232958386358, "input_tokens": 499, "latency_ms": 161.6493079999941} +{"id": "g0064-recarga_saldo-informal_abreviado-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 25, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"reclamacao_atendimento": 0.000910333862857294, "roaming_cobranca": 2.7489700699022016e-05, "recarga_saldo": 0.9983022992495737, "internet_consumo": 1.0112895731126425e-05, "fidelidade_resgate": 1.774868474826736e-05, "conta_pagamento_confirmacao": 6.529376226720697e-06, "plano_troca": 5.762154295890508e-06, "troca_numero": 9.99999883655097e-07, "marketplace_compra": 4.215682139275528e-06, "recarga_realizar": 3.283176551247916e-06, "recarga_nao_creditada": 2.2564920440506118e-06, "sem_correspondencia": 0.0007089687252496774}, "confidence": 0.9983022992495737, "input_tokens": 401, "latency_ms": 143.24619400002803} +{"id": "g0064-recarga_saldo-informal_abreviado-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.9997463653361339, "internet_consumo": 5.827987818342825e-05, "recarga_nao_creditada": 2.0140986961505365e-05, "internet_pacote_adicional": 5.0924390024556855e-06, "conta_explicacao": 1.777435860852521e-05, "negociacao_religacao": 3.7257079636540254e-06, "conta_vencimento": 1.6532728870191314e-06, "conta_segunda_via": 1.8734036144230547e-06, "desconto_retencao": 4.221780215593314e-06, "plano_consulta": 3.2879257378594377e-06, "vas_consulta": 1.2095602830569321e-06, "suporte_configuracao": 3.4999787292847862e-06, "suporte_chip_esim": 6.142653968093252e-06, "marketplace_pedido": 4.783903720487696e-06, "recarga_realizar": 2.5861539175749294e-05, "sem_correspondencia": 9.60872748148305e-05}, "confidence": 0.9997463653361339, "input_tokens": 510, "latency_ms": 164.23101499998438} +{"id": "g0064-recarga_saldo-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_realizar": 0.017365383429918217, "internet_consumo": 0.9481178098897518, "recarga_nao_creditada": 0.0020739992881248412, "sem_correspondencia": 0.03244280739220521}, "confidence": 0.9481178098897518, "input_tokens": 200, "latency_ms": 74.37787300000309} +{"id": "g0064-recarga_saldo-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.017400625848109214, "conta_segunda_via": 0.0020782083947382887, "conta_debito_automatico_digital": 0.0003611384680654918, "recarga_realizar": 0.00052545337052366, "cancelamento_linha": 0.0003611384680654918, "vas_consulta": 0.00040922349643133545, "internet_pacote_adicional": 0.00014142385610388606, "bonus_nao_recebido": 0.0003611384680654918, "internet_consumo": 0.0016185103252077467, "plano_consulta": 0.01535599841398983, "recarga_nao_creditada": 0.30843347313660396, "sem_correspondencia": 0.6529536677540956}, "confidence": 0.6529536677540956, "input_tokens": 400, "latency_ms": 141.32600599998568} +{"id": "g0064-recarga_saldo-informal_abreviado-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.0009099594655368595, "recarga_nao_creditada": 0.00010867915997146489, "recarga_realizar": 0.0004870662034176363, "cadastro_atualizacao": 3.528295743516887e-05, "conta_contestacao": 9.59090220503135e-05, "negociacao_religacao": 1.888560619912322e-05, "conta_vencimento": 3.113710065056065e-05, "atendimento_humano": 2.0103623152271443e-05, "recarga_saldo": 0.9978917227335584, "portabilidade": 1.6666488974158675e-05, "vas_contratacao": 5.082991952031255e-06, "internet_consumo": 6.591724259450742e-05, "plano_nova_linha": 1.470812489665534e-05, "parceiros_ofertas": 8.920928696704174e-06, "roaming_pacote": 2.925059908927465e-05, "sem_correspondencia": 0.0002607077518246451}, "confidence": 0.9978917227335584, "input_tokens": 485, "latency_ms": 160.8419880000156} +{"id": "g0064-recarga_saldo-informal_abreviado-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0013246183993023744, "recarga_saldo": 0.9983704675814795, "internet_consumo": 0.00023018416281378993, "sem_correspondencia": 7.472985640431301e-05}, "confidence": 0.9983704675814795, "input_tokens": 204, "latency_ms": 74.43205600003466} +{"id": "g0064-recarga_saldo-informal_abreviado-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"internet_consumo": 0.006686602708206846, "recarga_saldo": 0.9923798315888223, "recarga_realizar": 0.0002288029625725284, "sem_correspondencia": 0.0007047627403982637}, "confidence": 0.9923798315888223, "input_tokens": 202, "latency_ms": 74.74766199999294} +{"id": "g0064-recarga_saldo-informal_abreviado-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0004877324816586911, "recarga_saldo": 0.9992567805780994, "roaming_cobranca": 4.00355200857844e-05, "suporte_chip_esim": 1.6689287761839577e-05, "recarga_nao_creditada": 3.533122246906809e-05, "parceiros_ofertas": 8.933132008366754e-06, "internet_consumo": 3.117969439347985e-05, "sem_correspondencia": 0.00012331808352342938}, "confidence": 0.9992567805780994, "input_tokens": 297, "latency_ms": 105.81574399998317} +{"id": "g0064-recarga_saldo-informal_abreviado-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_explicacao": 0.0021790156287686286, "beneficios_consulta": 0.00010848680008414776, "roaming_pacote": 0.00010848680008414776, "marketplace_pedido": 2.9198826127961288e-05, "recarga_saldo": 0.996125474821906, "recarga_nao_creditada": 6.181391539796465e-05, "plano_nova_linha": 2.1362317542112034e-05, "internet_consumo": 2.9198826127961288e-05, "portabilidade": 2.576787361703199e-05, "fidelidade_pontos": 9.573926504557461e-05, "roaming_cobranca": 8.905138835618453e-06, "recarga_realizar": 0.00010848680008414776, "marketplace_compra": 4.8140725716644436e-05, "negociacao_divida": 3.308660465826656e-05, "atendimento_humano": 0.00010848680008414776, "sem_correspondencia": 0.0009083488559195255}, "confidence": 0.996125474821906, "input_tokens": 497, "latency_ms": 162.63445900000306} +{"id": "g0069-recarga_saldo-indireto_multiplo-00-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 184, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.010830895437275043, "seguranca_perda_roubo": 0.0011415679803994242, "internet_consumo": 0.1694237103014268, "conta_pagamento_confirmacao": 0.0004199593906885522, "vas_contratacao": 0.00023928564789880055, "cancelamento_linha": 0.00016445846036939715, "recarga_nao_creditada": 0.0006923959802584813, "conta_segunda_via": 0.00022478806337991917, "recarga_realizar": 0.0002711461617576191, "conta_debito_automatico_digital": 0.0003270647023264345, "suporte_sem_sinal": 0.21754435021657276, "roaming_pacote": 0.000784587433939587, "vas_consulta": 0.000784587433939587, "reclamacao_atendimento": 0.0012935659910602285, "recarga_saldo": 0.2793324749348988, "sem_correspondencia": 0.3165251618638086}, "confidence": 0.3165251618638086, "input_tokens": 533, "latency_ms": 184.68921599998112} +{"id": "g0069-recarga_saldo-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 96, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.03688840272764738, "recarga_nao_creditada": 0.07809274918724453, "marketplace_pedido": 0.0038880090428197946, "conta_pagamento_confirmacao": 0.02872871693054512, "vas_cancelamento": 0.00031914721692956897, "desconto_retencao": 7.121136962442038e-05, "plano_troca": 6.284381312235774e-05, "cadastro_atualizacao": 5.545947042708585e-05, "bonus_nao_recebido": 0.0007655943738307009, "marketplace_compra": 0.00019357257202974238, "recarga_saldo": 0.8395761762490195, "conta_vencimento": 0.00031914721692956897, "roaming_duvida": 0.0001174076998154709, "conta_segunda_via": 7.121136962442038e-05, "internet_pacote_adicional": 0.00028164643040883854, "sem_correspondencia": 0.010568704329981493}, "confidence": 0.8395761762490195, "input_tokens": 527, "latency_ms": 187.0395290000033} +{"id": "g0069-recarga_saldo-indireto_multiplo-02-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"troca_numero": 0.008571951488247522, "internet_consumo": 0.15194147567778166, "recarga_nao_creditada": 0.00029331605018671547, "vas_contratacao": 0.00029331605018671547, "reclamacao_atendimento": 0.00020159297659064427, "cancelamento_linha": 0.00011486421564773212, "conta_debito_automatico_digital": 6.54476572522667e-05, "recarga_realizar": 0.00012227232108495695, "vas_consulta": 0.0031534447232452116, "plano_consulta": 0.4130197523241658, "cadastro_atualizacao": 4.788252892370134e-05, "portabilidade": 0.000547986525011318, "recarga_saldo": 0.3644886521323331, "negociacao_religacao": 0.0006209500831180408, "conta_segunda_via": 0.0006209500831180408, "sem_correspondencia": 0.05589614516310661}, "confidence": 0.4130197523241658, "input_tokens": 514, "latency_ms": 182.03106999999363} +{"id": "g0069-recarga_saldo-indireto_multiplo-03-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_consumo": 0.1305408647148799, "recarga_realizar": 0.004466862753320951, "recarga_saldo": 0.8512333666172155, "sem_correspondencia": 0.013758905914583579}, "confidence": 0.8512333666172155, "input_tokens": 215, "latency_ms": 75.74395999995431} +{"id": "g0069-recarga_saldo-indireto_multiplo-04-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 142, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.0035184510300607062, "roaming_pacote": 0.0004202190502212473, "internet_consumo": 0.0005395719410604641, "reclamacao_atendimento": 0.00022492704911231812, "conta_contestacao": 0.0012943657987278185, "plano_troca": 0.00012039477362042049, "recarga_nao_creditada": 0.00012039477362042049, "conta_debito_automatico_digital": 6.053829399901025e-05, "recarga_saldo": 0.975568955087706, "fidelidade_resgate": 0.00022492704911231812, "negociacao_religacao": 3.9086460312919466e-05, "sem_correspondencia": 0.017868168692446156}, "confidence": 0.975568955087706, "input_tokens": 429, "latency_ms": 145.21729499995217} +{"id": "g0069-recarga_saldo-indireto_multiplo-05-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 141, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_realizar": 0.012351614808008038, "recarga_saldo": 0.9812102985594936, "internet_consumo": 0.0018941814793634, "sem_correspondencia": 0.004543905153134908}, "confidence": 0.9812102985594936, "input_tokens": 224, "latency_ms": 76.3920229999826} +{"id": "g0069-recarga_saldo-indireto_multiplo-06-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"seguranca_perda_roubo": 0.0009098194397191518, "plano_troca": 0.00010866243627242208, "roaming_duvida": 9.589426343770847e-05, "fidelidade_resgate": 3.9974676332226105e-05, "bonus_nao_recebido": 0.00023003837939389123, "cadastro_atualizacao": 1.888270005599147e-05, "internet_consumo": 4.2552821452689584e-05, "negociacao_divida": 1.888270005599147e-05, "recarga_saldo": 0.997738165778824, "conta_vencimento": 1.666392431184644e-05, "roaming_pacote": 3.7182241004036095e-06, "marketplace_compra": 0.00012313067156856768, "recarga_nao_creditada": 4.2552821452689584e-05, "recarga_realizar": 5.8162810865530384e-05, "parceiros_ofertas": 6.590709915829416e-05, "sem_correspondencia": 0.00048699125299842054}, "confidence": 0.997738165778824, "input_tokens": 516, "latency_ms": 181.57874199999924} +{"id": "g0069-recarga_saldo-indireto_multiplo-07-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.00168278277304406, "recarga_realizar": 0.0006190611861603788, "internet_consumo": 0.00010757670355619917, "vas_cancelamento": 0.9877689712165515, "recarga_nao_creditada": 0.00020097974153275366, "recarga_saldo": 0.008545876070065643, "conta_vencimento": 5.4092963602075766e-05, "sem_correspondencia": 0.0010206593454874684}, "confidence": 0.9877689712165515, "input_tokens": 321, "latency_ms": 112.57438199999115} +{"id": "g0069-recarga_saldo-indireto_multiplo-08-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"plano_troca": 0.014014987173015674, "recarga_nao_creditada": 0.0024354395884623394, "reclamacao_atendimento": 0.0003734867573414683, "parceiros_ofertas": 0.0003734867573414683, "internet_consumo": 0.0024354395884623394, "fidelidade_resgate": 0.00014625951566419126, "internet_pacote_adicional": 0.00010052259703715891, "marketplace_compra": 0.0002732487488756201, "conta_explicacao": 0.0016738515182932634, "conta_contestacao": 0.00017642265205980925, "recarga_realizar": 0.004015361053003026, "roaming_pacote": 0.0007906714714965025, "conta_debito_automatico_digital": 0.28149854234160787, "vas_consulta": 0.000615775561153696, "recarga_saldo": 0.4095779623345777, "sem_correspondencia": 0.28149854234160787}, "confidence": 0.4095779623345777, "input_tokens": 524, "latency_ms": 184.64590500002487} +{"id": "g0069-recarga_saldo-indireto_multiplo-09-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 120, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"internet_pacote_adicional": 0.00043007199066106373, "recarga_saldo": 0.9984432698155896, "bonus_nao_recebido": 5.820391466824891e-05, "negociacao_religacao": 2.7493582527872916e-05, "negociacao_divida": 5.820391466824891e-05, "desconto_retencao": 1.3824641486564631e-05, "internet_consumo": 0.00017928067863412766, "conta_explicacao": 2.7493582527872916e-05, "parceiros_ofertas": 6.9514662935718284e-06, "recarga_realizar": 4.000292653515208e-05, "recarga_nao_creditada": 6.134647472498356e-06, "sem_correspondencia": 0.0007090688389352427}, "confidence": 0.9984432698155896, "input_tokens": 418, "latency_ms": 143.50859899997204} +{"id": "g0069-recarga_saldo-indireto_multiplo-10-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta", "desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"recarga_nao_creditada": 0.0027934198766623223, "recarga_realizar": 0.000623296224441471, "conta_pagamento_confirmacao": 0.0001390761863795371, "suporte_chip_esim": 5.79755799433585e-05, "internet_consumo": 0.000333626427485035, "roaming_pacote": 3.1032091739698985e-05, "recarga_saldo": 0.9945263636997129, "sem_correspondencia": 0.0014952099136356161}, "confidence": 0.9945263636997129, "input_tokens": 320, "latency_ms": 107.43383200002654} +{"id": "g0069-recarga_saldo-indireto_multiplo-11-D1", "gold": "recarga_saldo", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_saldo", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 144, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"conta_pagamento_confirmacao": 0.035664742491686934, "bonus_nao_recebido": 0.002583545280786946, "conta_vencimento": 0.0006532225445374316, "internet_consumo": 0.03147402478039092, "recarga_saldo": 0.4923365835534717, "desconto_retencao": 0.0009504331941370186, "internet_problema_conexao": 0.00012083402073954553, "seguranca_fraude": 0.00014575365097520195, "parceiros_ofertas": 0.0004489528515251351, "recarga_nao_creditada": 0.0007401981158509667, "recarga_realizar": 0.00039619950087745346, "sem_correspondencia": 0.43448551001502067}, "confidence": 0.4923365835534717, "input_tokens": 424, "latency_ms": 144.42511999999397} +{"id": "g0073-recarga_nao_creditada-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"conta_pagamento_confirmacao": 0.610889077695869, "recarga_realizar": 0.00987410230130682, "bonus_nao_recebido": 0.37052295530611756, "sem_correspondencia": 0.008713864696706696}, "confidence": 0.610889077695869, "input_tokens": 229, "latency_ms": 77.44442900002468} +{"id": "g0073-recarga_nao_creditada-regionalismo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 0.0003795285388355679, "plano_consulta": 0.00012321487656587638, "roaming_duvida": 2.5827241194624642e-05, "recarga_saldo": 5.136360229968934e-05, "conta_pagamento_confirmacao": 0.0004300621766762366, "internet_consumo": 1.775078597381406e-05, "recarga_realizar": 2.0114275666947715e-05, "vas_contratacao": 1.5665013640332987e-05, "bonus_nao_recebido": 4.258192192108024e-05, "conta_debito_automatico_digital": 1.2986752444529199e-05, "negociacao_divida": 4.777559231925264e-06, "atendimento_humano": 4.532821993506285e-05, "fidelidade_resgate": 7.47336003699117e-05, "recarga_nao_creditada": 0.9984204859391376, "internet_problema_conexao": 7.47336003699117e-05, "sem_correspondencia": 0.00026084589573688896}, "confidence": 0.9984204859391376, "input_tokens": 527, "latency_ms": 186.00601600002165} +{"id": "g0073-recarga_nao_creditada-regionalismo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"bonus_nao_recebido": 0.06445953124313154, "recarga_realizar": 0.011201386937086144, "conta_pagamento_confirmacao": 0.8898363810449192, "sem_correspondencia": 0.03450270077486308}, "confidence": 0.8898363810449192, "input_tokens": 225, "latency_ms": 77.5052189999883} +{"id": "g0073-recarga_nao_creditada-regionalismo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9998164847509637, "bonus_nao_recebido": 0.0001233871565057491, "conta_pagamento_confirmacao": 4.5391598183068264e-05, "sem_correspondencia": 1.4736494347471896e-05}, "confidence": 0.9998164847509637, "input_tokens": 226, "latency_ms": 77.14527100000623} +{"id": "g0073-recarga_nao_creditada-regionalismo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9997782794057136, "bonus_nao_recebido": 0.0001233824415915767, "conta_pagamento_confirmacao": 5.828173860338268e-05, "sem_correspondencia": 4.005641409140285e-05}, "confidence": 0.9997782794057136, "input_tokens": 223, "latency_ms": 77.27589600000329} +{"id": "g0073-recarga_nao_creditada-regionalismo-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.006692506324849249, "bonus_nao_recebido": 2.413694659875342e-05, "recarga_nao_creditada": 0.9932560059848519, "sem_correspondencia": 2.7350743700134032e-05}, "confidence": 0.9932560059848519, "input_tokens": 219, "latency_ms": 76.82805399997505} +{"id": "g0073-recarga_nao_creditada-regionalismo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_nova_linha": 0.0004876000578334871, "troca_numero": 2.9282659538923016e-05, "recarga_realizar": 5.823552223407752e-05, "conta_pagamento_confirmacao": 2.4276177415530234e-05, "recarga_nao_creditada": 0.9989854732319183, "conta_explicacao": 1.6684756467721462e-05, "cadastro_atualizacao": 1.3832148941489856e-05, "bonus_nao_recebido": 1.1467254239503294e-05, "recarga_saldo": 2.9282659538923016e-05, "roaming_pacote": 4.7802627624462805e-06, "internet_problema_conexao": 3.962977022621445e-06, "sem_correspondencia": 0.0003351222920868137}, "confidence": 0.9989854732319183, "input_tokens": 407, "latency_ms": 143.1529089999799} +{"id": "g0073-recarga_nao_creditada-regionalismo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.00029588289839132934, "conta_pagamento_confirmacao": 0.00013976518472813215, "bonus_nao_recebido": 4.004339585866045e-05, "marketplace_pedido": 7.885012159393514e-06, "recarga_saldo": 3.5338172814236655e-05, "conta_contestacao": 1.4731142091090852e-05, "recarga_nao_creditada": 0.9994533540066902, "sem_correspondencia": 1.3000187266921236e-05}, "confidence": 0.9994533540066902, "input_tokens": 327, "latency_ms": 114.50730100000328} +{"id": "g0073-recarga_nao_creditada-regionalismo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0031716900293759314, "recarga_saldo": 0.00017893450716001223, "bonus_nao_recebido": 3.109415492855723e-05, "cancelamento_linha": 8.368878265840737e-06, "internet_problema_conexao": 4.524172846585901e-05, "recarga_nao_creditada": 0.9965153845511767, "recarga_realizar": 2.9210255317032683e-05, "sem_correspondencia": 2.007589531014355e-05}, "confidence": 0.9965153845511767, "input_tokens": 311, "latency_ms": 107.87502100004076} +{"id": "g0073-recarga_nao_creditada-regionalismo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_contestacao": 0.00043038848581384475, "bonus_nao_recebido": 0.00026104381223339266, "recarga_realizar": 2.012953734840322e-05, "suporte_sem_sinal": 8.391239594249332e-06, "recarga_saldo": 2.75138153860725e-05, "recarga_nao_creditada": 0.9991780362316441, "conta_pagamento_confirmacao": 1.6687972597326157e-05, "suporte_configuracao": 4.49150689226301e-06, "cancelamento_linha": 3.4979890848650447e-06, "vas_cancelamento": 3.086964532668125e-06, "suporte_chip_esim": 1.3698322076871784e-06, "sem_correspondencia": 4.536261266513419e-05}, "confidence": 0.9991780362316441, "input_tokens": 430, "latency_ms": 145.0992769999857} +{"id": "g0073-recarga_nao_creditada-regionalismo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.000335266162094263, "roaming_duvida": 1.6691919333618428e-05, "plano_nova_linha": 1.4730567110110186e-05, "recarga_saldo": 1.1472177200439695e-05, "marketplace_pedido": 4.004183289830899e-05, "atendimento_humano": 5.090747773468607e-06, "recarga_realizar": 2.1432848677667568e-05, "conta_contestacao": 2.1432848677667568e-05, "recarga_nao_creditada": 0.99941434367972, "conta_segunda_via": 8.39322413788701e-06, "bonus_nao_recebido": 2.259005630777941e-06, "sem_correspondencia": 0.00010884498674566691}, "confidence": 0.99941434367972, "input_tokens": 421, "latency_ms": 145.06062399999564} +{"id": "g0073-recarga_nao_creditada-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "conta_pagamento_confirmacao", "probabilities": {"troca_numero": 0.013583642331321071, "negociacao_divida": 0.0038917786867566227, "recarga_realizar": 0.010578951284594736, "conta_pagamento_confirmacao": 0.8403901926793946, "conta_debito_automatico_digital": 0.0004101904557505388, "portabilidade": 0.00015090063563536746, "cadastro_atualizacao": 0.0001417580283027209, "recarga_saldo": 0.02875657104106734, "bonus_nao_recebido": 0.047411570347807054, "marketplace_compra": 0.000766336660733225, "fidelidade_resgate": 0.00019376025155014775, "sem_correspondencia": 0.05372434759708657}, "confidence": 0.8403901926793946, "input_tokens": 422, "latency_ms": 144.08116999999265} +{"id": "g0074-recarga_nao_creditada-emocional-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"reclamacao_atendimento": 0.00048738523079849713, "conta_pagamento_confirmacao": 0.0005522798203269351, "recarga_saldo": 7.474294590981133e-05, "conta_segunda_via": 4.533388829154354e-05, "recarga_realizar": 9.597184226631482e-05, "bonus_nao_recebido": 2.141421253462267e-05, "internet_consumo": 1.14622019918914e-05, "plano_nova_linha": 8.385926119411074e-06, "negociacao_religacao": 4.000701599940323e-05, "recarga_nao_creditada": 0.9985453397992725, "suporte_chip_esim": 8.926771887007639e-06, "sem_correspondencia": 0.0001087503446020481}, "confidence": 0.9985453397992725, "input_tokens": 436, "latency_ms": 146.6134000000352} +{"id": "g0074-recarga_nao_creditada-emocional-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9977735043603692, "recarga_saldo": 0.0002953855877562481, "bonus_nao_recebido": 8.462938781553172e-05, "roaming_pacote": 1.8883368856543168e-05, "conta_debito_automatico_digital": 4.255432861799854e-05, "conta_pagamento_confirmacao": 0.0008029412755865038, "recarga_realizar": 0.00017916041541140115, "sem_correspondencia": 0.0008029412755865038}, "confidence": 0.9977735043603692, "input_tokens": 322, "latency_ms": 116.3342169999737} +{"id": "g0074-recarga_nao_creditada-emocional-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 0.00012336764338227323, "cadastro_atualizacao": 4.538441970610846e-05, "bonus_nao_recebido": 4.538441970610846e-05, "roaming_cobranca": 3.965646398364004e-06, "negociacao_religacao": 1.6695994959373373e-05, "recarga_realizar": 4.493666081716202e-06, "internet_problema_conexao": 2.9013288839190654e-06, "conta_debito_automatico_digital": 2.1226575561895056e-06, "fidelidade_pontos": 4.783482644214026e-06, "recarga_saldo": 3.965646398364004e-06, "conta_pagamento_confirmacao": 8.39527349121659e-06, "marketplace_pedido": 2.429252932439702e-05, "fidelidade_resgate": 1.300285394851621e-05, "recarga_nao_creditada": 0.9996583682737499, "atendimento_humano": 2.143808188472583e-05, "sem_correspondencia": 2.143808188472583e-05}, "confidence": 0.9996583682737499, "input_tokens": 523, "latency_ms": 183.9727859999698} +{"id": "g0074-recarga_nao_creditada-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": false, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_realizar": 0.02829178852012412, "conta_pagamento_confirmacao": 0.344664542783912, "bonus_nao_recebido": 0.44255803316560244, "sem_correspondencia": 0.18448563553036135}, "confidence": 0.44255803316560244, "input_tokens": 229, "latency_ms": 78.9836820000005} +{"id": "g0074-recarga_nao_creditada-emocional-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"plano_consulta": 0.0009063716974316485, "recarga_nao_creditada": 0.9939572572646318, "recarga_realizar": 0.00010825066217720685, "conta_explicacao": 4.239156840008356e-05, "conta_vencimento": 5.113399212457935e-05, "marketplace_compra": 1.4650134026303167e-05, "seguranca_perda_roubo": 1.7671434820598466e-05, "bonus_nao_recebido": 0.00020223886200192788, "recarga_saldo": 0.00013899660160881198, "conta_segunda_via": 0.0001784751692989348, "conta_pagamento_confirmacao": 0.00246377371495803, "sem_correspondencia": 0.0019187888985200579}, "confidence": 0.9939572572646318, "input_tokens": 423, "latency_ms": 144.43977199999836} +{"id": "g0074-recarga_nao_creditada-emocional-05-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.0013188684914715709, "cancelamento_linha": 0.00025970060402969537, "negociacao_divida": 6.168430018871847e-05, "recarga_nao_creditada": 0.9940367378276025, "parceiros_ofertas": 7.440546880199655e-05, "suporte_configuracao": 2.4155919031522886e-05, "roaming_pacote": 1.6602104169708485e-05, "recarga_saldo": 0.00012267387907026649, "internet_pacote_adicional": 6.168430018871847e-05, "conta_pagamento_confirmacao": 0.0010271358139262619, "roaming_duvida": 2.2692385882477246e-05, "bonus_nao_recebido": 0.001693460664318117, "reclamacao_atendimento": 0.0006229893628351683, "portabilidade": 3.301722663620767e-05, "marketplace_pedido": 7.440546880199655e-05, "sem_correspondencia": 0.0005497861830451868}, "confidence": 0.9940367378276025, "input_tokens": 525, "latency_ms": 183.5340819999942} +{"id": "g0074-recarga_nao_creditada-emocional-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.01405473928598692, "bonus_nao_recebido": 0.0002574215294374421, "recarga_nao_creditada": 0.9853132930693063, "sem_correspondencia": 0.00037454611526936487}, "confidence": 0.9853132930693063, "input_tokens": 224, "latency_ms": 76.72304099997973} +{"id": "g0074-recarga_nao_creditada-emocional-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0017005331984097033, "recarga_nao_creditada": 0.9981882122992023, "bonus_nao_recebido": 6.593682765988079e-05, "sem_correspondencia": 4.531767472812411e-05}, "confidence": 0.9981882122992023, "input_tokens": 223, "latency_ms": 76.9211169999835} +{"id": "g0074-recarga_nao_creditada-emocional-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"seguranca_perda_roubo": 0.0007080998764821216, "beneficios_consulta": 0.0001579984388405392, "bonus_nao_recebido": 0.0004294842852251355, "conta_pagamento_confirmacao": 0.000624895947716007, "recarga_realizar": 0.00013943313288997748, "negociacao_divida": 1.4696144084835007e-05, "parceiros_ofertas": 1.2969301634803817e-05, "roaming_pacote": 1.0751928697717032e-05, "recarga_saldo": 0.00017903568655913056, "recarga_nao_creditada": 0.9970788690876216, "negociacao_religacao": 1.8870222532233357e-05, "sem_correspondencia": 0.000624895947716007}, "confidence": 0.9970788690876216, "input_tokens": 412, "latency_ms": 142.48925099997223} +{"id": "g0074-recarga_nao_creditada-emocional-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_debito_automatico_digital": 0.0011676717226167613, "recarga_saldo": 0.00037908750581210613, "portabilidade": 5.130391497054244e-05, "desconto_retencao": 3.111739739292395e-05, "reclamacao_atendimento": 0.00015802718330772282, "conta_vencimento": 9.584833174416238e-05, "recarga_nao_creditada": 0.9972602664548508, "recarga_realizar": 8.458585588212403e-05, "bonus_nao_recebido": 2.7461006815749354e-05, "conta_pagamento_confirmacao": 0.00020291091989468893, "internet_pacote_adicional": 4.211281789757596e-06, "vas_cancelamento": 1.0753884783257372e-05, "suporte_sem_sinal": 4.5275546051967155e-05, "negociacao_religacao": 1.6655942580329576e-05, "suporte_configuracao": 3.5260630719257466e-05, "sem_correspondencia": 0.00042956242078794955}, "confidence": 0.9972602664548508, "input_tokens": 525, "latency_ms": 183.00851399999374} +{"id": "g0074-recarga_nao_creditada-emocional-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"desconto_retencao": 0.0029700719873753337, "recarga_saldo": 0.0015897649747667576, "bonus_nao_recebido": 0.00021515129313970558, "recarga_nao_creditada": 0.8235186451377235, "negociacao_divida": 0.00011516218851366683, "portabilidade": 4.236580155448805e-05, "suporte_sem_sinal": 2.5696157566098145e-05, "conta_vencimento": 2.7353417344591707e-05, "suporte_chip_esim": 6.9849398173145e-05, "cadastro_atualizacao": 3.099548255011539e-05, "troca_numero": 2.7353417344591707e-05, "conta_pagamento_confirmacao": 0.16216043597595736, "internet_consumo": 0.00011516218851366683, "recarga_realizar": 0.0008509398714031111, "plano_consulta": 0.00016755999557602807, "sem_correspondencia": 0.008073492712497613}, "confidence": 0.8235186451377235, "input_tokens": 522, "latency_ms": 184.05650299996523} +{"id": "g0074-recarga_nao_creditada-emocional-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.0010316655602438244, "recarga_realizar": 0.00015821103778624625, "cadastro_atualizacao": 3.115360048628379e-05, "atendimento_humano": 3.115360048628379e-05, "bonus_nao_recebido": 0.00023019570167682413, "recarga_nao_creditada": 0.9984205147260874, "recarga_saldo": 6.595217274700742e-05, "sem_correspondencia": 3.115360048628379e-05}, "confidence": 0.9984205147260874, "input_tokens": 313, "latency_ms": 109.61643100000629} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-00-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_realizar": 0.0003352634065705164, "conta_explicacao": 3.118435451318358e-05, "conta_pagamento_confirmacao": 5.141430859893931e-05, "recarga_nao_creditada": 0.9994061295791989, "recarga_saldo": 5.141430859893931e-05, "fidelidade_pontos": 7.40693342693451e-06, "vas_contratacao": 4.220343450592641e-06, "bonus_nao_recebido": 8.393155154699807e-06, "parceiros_ofertas": 6.958170016652063e-06, "roaming_duvida": 1.1358900301101342e-06, "reclamacao_atendimento": 1.8727660538187872e-06, "internet_pacote_adicional": 4.782275652449763e-06, "plano_troca": 7.40693342693451e-06, "plano_nova_linha": 2.724858529894744e-06, "atendimento_humano": 2.1432672522927942e-05, "sem_correspondencia": 5.8260044254388505e-05}, "confidence": 0.9994061295791989, "input_tokens": 525, "latency_ms": 183.42598999998927} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-01-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.01404145421736786, "conta_pagamento_confirmacao": 0.0011525927501101789, "recarga_nao_creditada": 0.9843819378557132, "sem_correspondencia": 0.0004240151768087884}, "confidence": 0.9843819378557132, "input_tokens": 226, "latency_ms": 78.50889299999153} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-02-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.0005525308186405301, "conta_pagamento_confirmacao": 0.00020326472879147773, "recarga_realizar": 4.0025198256256054e-05, "recarga_saldo": 2.75088896430079e-05, "marketplace_pedido": 0.00012328629005020452, "bonus_nao_recebido": 1.8906564923083344e-05, "recarga_nao_creditada": 0.998999155396209, "sem_correspondencia": 3.5322113486480316e-05}, "confidence": 0.998999155396209, "input_tokens": 311, "latency_ms": 108.39733500000648} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-03-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9964699835429238, "conta_pagamento_confirmacao": 0.001498132027884148, "bonus_nao_recebido": 0.00169760598988679, "sem_correspondencia": 0.00033427843930528196}, "confidence": 0.9964699835429238, "input_tokens": 225, "latency_ms": 77.93169000001399} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-04-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9897941589385728, "reclamacao_atendimento": 0.0007029264619041257, "bonus_nao_recebido": 0.00015684409401723676, "recarga_saldo": 8.395259381843294e-05, "fidelidade_resgate": 0.00012215030324074904, "conta_pagamento_confirmacao": 0.005193963060432424, "recarga_realizar": 0.00037624942214260196, "sem_correspondencia": 0.0035697551258715514}, "confidence": 0.9897941589385728, "input_tokens": 316, "latency_ms": 108.6658969999803} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano", "recarga_nao_creditada"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_consulta": 0.009574245663098528, "troca_numero": 0.001663754424439953, "marketplace_pedido": 0.0010091180686553774, "conta_contestacao": 0.0008905435699305197, "recarga_saldo": 0.0035221681441787917, "conta_pagamento_confirmacao": 0.27980047224964927, "parceiros_ofertas": 0.00028911716726805626, "plano_consulta": 0.0001866680730116269, "seguranca_perda_roubo": 0.0004766736233994112, "cancelamento_linha": 0.0008905435699305197, "atendimento_humano": 0.6712064401200102, "internet_problema_conexao": 0.00129573324859235, "reclamacao_atendimento": 0.0024207484035931788, "conta_vencimento": 0.0004206629961937563, "roaming_duvida": 0.00032761267084486086, "sem_correspondencia": 0.026025498007203548}, "confidence": 0.6712064401200102, "input_tokens": 504, "latency_ms": 162.1251329999609} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-06-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.004602523854683716, "bonus_nao_recebido": 0.0009062906823930352, "atendimento_humano": 8.429816489917182e-05, "vas_consulta": 3.514070327506071e-05, "recarga_saldo": 0.00020222078510338768, "recarga_nao_creditada": 0.9938684134869572, "recarga_realizar": 0.0001226531061963644, "sem_correspondencia": 0.00017845921649196474}, "confidence": 0.9938684134869572, "input_tokens": 301, "latency_ms": 107.26145600000336} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-07-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_consulta": 0.0005518793460936815, "bonus_nao_recebido": 0.0015001635979883146, "recarga_realizar": 2.1398684463471243e-05, "recarga_saldo": 8.920298823905742e-06, "internet_consumo": 3.52804662399254e-05, "recarga_nao_creditada": 0.9978212653996531, "conta_pagamento_confirmacao": 2.5811740497653783e-05, "sem_correspondencia": 3.52804662399254e-05}, "confidence": 0.9978212653996531, "input_tokens": 324, "latency_ms": 114.97724999998127} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-08-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9998435389878455, "conta_pagamento_confirmacao": 0.00010889172987870242, "bonus_nao_recebido": 3.535196878003967e-05, "sem_correspondencia": 1.221731349577162e-05}, "confidence": 0.9998435389878455, "input_tokens": 228, "latency_ms": 77.69027000000506} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-09-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_segunda_via"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 112, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"conta_pagamento_confirmacao": 0.004063515945302339, "desconto_retencao": 0.00020231054618267288, "recarga_saldo": 0.00020231054618267288, "internet_consumo": 2.4162549042257883e-05, "internet_problema_conexao": 8.433558288397116e-05, "suporte_sem_sinal": 2.2698614201168294e-05, "bonus_nao_recebido": 0.0002292478824460005, "conta_vencimento": 1.767769851450558e-05, "negociacao_religacao": 3.302628878643065e-05, "recarga_realizar": 0.0001227075490429998, "recarga_nao_creditada": 0.9943095684424996, "vas_cancelamento": 3.742368804888216e-05, "plano_consulta": 2.9145597557889407e-05, "seguranca_perda_roubo": 1.4655326810939533e-05, "conta_contestacao": 0.0002292478824460005, "sem_correspondencia": 0.0003779658600516836}, "confidence": 0.9943095684424996, "input_tokens": 520, "latency_ms": 182.86269999998694} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-10-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"negociacao_religacao": 0.00048725070888230176, "roaming_duvida": 7.472231630581328e-05, "cancelamento_linha": 3.529632296620073e-05, "fidelidade_resgate": 4.5321375804220996e-05, "recarga_realizar": 0.0006256422945039949, "bonus_nao_recebido": 0.00015818714486074426, "recarga_nao_creditada": 0.9982697339252544, "conta_pagamento_confirmacao": 8.46714771315024e-05, "recarga_saldo": 5.135584688341331e-05, "vas_consulta": 2.4258784355413326e-05, "marketplace_pedido": 3.960137683609517e-06, "sem_correspondencia": 0.0001395996653683075}, "confidence": 0.9982697339252544, "input_tokens": 411, "latency_ms": 142.75205500001675} +{"id": "g0076-recarga_nao_creditada-indireto_multiplo-11-D1", "gold": "recarga_nao_creditada", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_nao_creditada", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 127, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"recarga_nao_creditada": 0.9943215881205282, "conta_pagamento_confirmacao": 0.0008001634046401185, "roaming_duvida": 7.442679036766609e-05, "internet_problema_conexao": 2.2698888592608398e-05, "recarga_saldo": 4.240710685134503e-05, "vas_consulta": 8.350454450661603e-06, "cancelamento_linha": 6.922769889637589e-06, "recarga_realizar": 0.00012270903238911047, "bonus_nao_recebido": 0.000485323637694278, "roaming_cobranca": 1.881803959360529e-05, "reclamacao_atendimento": 3.3026688023620246e-05, "sem_correspondencia": 0.004063565066979206}, "confidence": 0.9943215881205282, "input_tokens": 425, "latency_ms": 144.75133799999185} +{"id": "g0077-plano_consulta-curto_neutro-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_duvida": 0.006655672260808804, "beneficios_consulta": 0.0027744969809589824, "recarga_saldo": 0.0007015026952271585, "plano_troca": 8.37825491380835e-05, "marketplace_pedido": 0.00013813407087743697, "fidelidade_pontos": 3.2809717659798894e-05, "internet_consumo": 7.393784010500036e-05, "internet_problema_conexao": 3.082187735683706e-05, "portabilidade": 7.393784010500036e-05, "plano_nova_linha": 8.37825491380835e-05, "plano_consulta": 0.9877893461780228, "desconto_retencao": 0.00013813407087743697, "roaming_cobranca": 7.393784010500036e-05, "vas_consulta": 0.00015652640873059105, "internet_pacote_adicional": 0.00029242983034231045, "sem_correspondencia": 0.0009007472905466258}, "confidence": 0.9877893461780228, "input_tokens": 499, "latency_ms": 162.75395100001333} +{"id": "g0077-plano_consulta-curto_neutro-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.003171031181297531, "plano_consulta": 0.9963083806383962, "beneficios_consulta": 0.000260294090153148, "sem_correspondencia": 0.000260294090153148}, "confidence": 0.9963083806383962, "input_tokens": 207, "latency_ms": 76.13804199996821} +{"id": "g0077-plano_consulta-curto_neutro-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.025869677005338827, "plano_nova_linha": 0.0006083964891886014, "plano_troca": 0.00036901112395441247, "cancelamento_linha": 0.0001538267224154728, "plano_consulta": 0.9707524678536353, "suporte_chip_esim": 0.0002238165604533701, "beneficios_consulta": 0.00036901112395441247, "sem_correspondencia": 0.0016537931210596551}, "confidence": 0.9707524678536353, "input_tokens": 308, "latency_ms": 107.73350300001994} +{"id": "g0077-plano_consulta-curto_neutro-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.002469951688025375, "plano_troca": 0.0002949936615762652, "troca_numero": 8.451709908495151e-05, "plano_consulta": 0.9964496294854215, "beneficios_consulta": 0.00015789872869935925, "conta_vencimento": 2.7438684751899633e-05, "plano_nova_linha": 2.920832787839112e-05, "sem_correspondencia": 0.00048636232456250345}, "confidence": 0.9964496294854215, "input_tokens": 297, "latency_ms": 106.70102400001724} +{"id": "g0077-plano_consulta-curto_neutro-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.052563086948705, "cancelamento_linha": 0.0008496031714326856, "desconto_retencao": 0.0005839231509524931, "cadastro_atualizacao": 0.00031255153992414147, "internet_pacote_adicional": 0.0003541672939686953, "troca_numero": 7.9025405022571e-05, "plano_consulta": 0.9317030092990611, "reclamacao_atendimento": 9.532283401096984e-05, "plano_nova_linha": 0.00021481332245947094, "internet_consumo": 7.9025405022571e-05, "marketplace_compra": 1.556102488668439e-05, "roaming_cobranca": 0.00010147062861302428, "conta_contestacao": 0.0012361653202669534, "recarga_saldo": 0.0010909120662180808, "plano_troca": 0.0015872676904507101, "sem_correspondencia": 0.009134094899005091}, "confidence": 0.9317030092990611, "input_tokens": 492, "latency_ms": 162.0864419999748} +{"id": "g0077-plano_consulta-curto_neutro-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.20072155375107822, "parceiros_ofertas": 0.0015325279746454465, "plano_nova_linha": 0.0005637855348921692, "plano_consulta": 0.793869145029341, "plano_troca": 0.0006388527067245147, "atendimento_humano": 0.00014254730676269885, "beneficios_consulta": 0.00030177265078472554, "sem_correspondencia": 0.0022298150457713455}, "confidence": 0.793869145029341, "input_tokens": 302, "latency_ms": 107.20993099999987} +{"id": "g0077-plano_consulta-curto_neutro-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.0011643569671100148, "plano_nova_linha": 0.00012272232144659975, "conta_segunda_via": 0.00020233490175870748, "beneficios_consulta": 0.0016941293906959588, "suporte_chip_esim": 0.00010830206855461533, "roaming_cobranca": 1.465709112294991e-05, "portabilidade": 2.132594174716877e-05, "conta_pagamento_confirmacao": 1.5602392284234326e-05, "plano_consulta": 0.9944292704686821, "seguranca_fraude": 3.984210445758312e-05, "plano_troca": 1.2151155328748938e-05, "sem_correspondencia": 0.0021753051968113283}, "confidence": 0.9944292704686821, "input_tokens": 424, "latency_ms": 144.68756399998028} +{"id": "g0077-plano_consulta-curto_neutro-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.006557637253798131, "desconto_retencao": 0.0004750336493838926, "marketplace_pedido": 0.00041921572420474193, "parceiros_ofertas": 0.0002243900073954532, "plano_consulta": 0.9732396610849255, "conta_explicacao": 0.0006911698815083166, "beneficios_consulta": 0.0002542671897638115, "marketplace_compra": 4.418501225532018e-05, "seguranca_fraude": 9.957246219080597e-05, "plano_troca": 0.00012785357225517403, "plano_nova_linha": 4.15079776932213e-05, "sem_correspondencia": 0.017825506184625535}, "confidence": 0.9732396610849255, "input_tokens": 416, "latency_ms": 143.49469300003648} +{"id": "g0077-plano_consulta-curto_neutro-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 28, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.004596738966046507, "conta_segunda_via": 0.00012249894413599147, "plano_nova_linha": 0.0001572917577880248, "beneficios_consulta": 0.001492342647129268, "plano_consulta": 0.9926192253733072, "cadastro_atualizacao": 7.429936540090393e-05, "plano_troca": 0.0001388094890500183, "sem_correspondencia": 0.0007987934571422234}, "confidence": 0.9926192253733072, "input_tokens": 313, "latency_ms": 108.2984290000013} +{"id": "g0077-plano_consulta-curto_neutro-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_nova_linha": 0.016668977994574074, "internet_consumo": 0.06592708686121525, "roaming_cobranca": 0.0008298995470382792, "plano_consulta": 0.9100953614469351, "plano_troca": 0.0017568973548668881, "roaming_duvida": 0.00023777020113856595, "beneficios_consulta": 0.0002694289356055542, "sem_correspondencia": 0.0042145776586263225}, "confidence": 0.9100953614469351, "input_tokens": 307, "latency_ms": 107.11172100002386} +{"id": "g0077-plano_consulta-curto_neutro-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"roaming_cobranca": 0.0057980660610379535, "internet_consumo": 0.0021329893024097484, "cadastro_atualizacao": 0.00032710450375163404, "plano_nova_linha": 0.0004759342446415748, "beneficios_consulta": 0.0016611737389996418, "plano_consulta": 0.9750847830557545, "plano_troca": 0.0006111116667918635, "sem_correspondencia": 0.013908837426613077}, "confidence": 0.9750847830557545, "input_tokens": 307, "latency_ms": 108.20628799996257} +{"id": "g0077-plano_consulta-curto_neutro-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.009559957003837962, "beneficios_consulta": 0.0014660668893625123, "vas_cancelamento": 0.00028868568714577415, "plano_consulta": 0.9751421249428491, "conta_segunda_via": 0.0003706797597291396, "plano_nova_linha": 8.804416015297285e-05, "recarga_nao_creditada": 6.0511807333293565e-05, "suporte_sem_sinal": 5.684558226334825e-05, "plano_troca": 0.001007612055049285, "desconto_retencao": 0.00010620152926138122, "roaming_duvida": 4.712664293623501e-05, "conta_vencimento": 0.00010620152926138122, "vas_contratacao": 0.00025476422472665123, "recarga_realizar": 0.00013636546286272037, "conta_contestacao": 0.00047596223294392036, "sem_correspondencia": 0.010832850490284358}, "confidence": 0.9751421249428491, "input_tokens": 507, "latency_ms": 164.11923499998693} +{"id": "g0079-plano_consulta-erros_digitacao-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.015182587175687656, "plano_troca": 0.003387693107978684, "plano_nova_linha": 0.0009705903257260989, "beneficios_consulta": 0.010434829390159432, "portabilidade": 0.0012462626474235448, "plano_consulta": 0.9393134073125257, "internet_consumo": 0.0010998229261581561, "sem_correspondencia": 0.02836480711434077}, "confidence": 0.9393134073125257, "input_tokens": 319, "latency_ms": 108.97150300002068} +{"id": "g0079-plano_consulta-erros_digitacao-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.12824418030546428, "cadastro_atualizacao": 0.0026616230483952753, "reclamacao_atendimento": 0.001109529559576923, "plano_troca": 0.0007625677707988884, "internet_consumo": 0.0007625677707988884, "recarga_saldo": 0.00019280732694251746, "internet_problema_conexao": 0.00019280732694251746, "cancelamento_linha": 0.0003602115091236711, "plano_consulta": 0.8362571030069338, "suporte_chip_esim": 0.0005938883770431898, "plano_nova_linha": 0.00024756950831781563, "sem_correspondencia": 0.028615144489662347}, "confidence": 0.8362571030069338, "input_tokens": 418, "latency_ms": 145.16745100002026} +{"id": "g0079-plano_consulta-erros_digitacao-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"internet_consumo": 0.05289486121025365, "beneficios_consulta": 0.0014096003049850635, "plano_consulta": 0.9375838487975957, "sem_correspondencia": 0.00811168968716554}, "confidence": 0.9375838487975957, "input_tokens": 212, "latency_ms": 75.86713500000997} +{"id": "g0079-plano_consulta-erros_digitacao-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.058844528431746715, "internet_consumo": 0.0015681535658895562, "plano_consulta": 0.9204832966564586, "sem_correspondencia": 0.019104021345905133}, "confidence": 0.9204832966564586, "input_tokens": 213, "latency_ms": 75.77453799996192} +{"id": "g0079-plano_consulta-erros_digitacao-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"plano_consulta": 0.4819900145236092, "internet_consumo": 0.027192015898791607, "beneficios_consulta": 0.008827955053990168, "sem_correspondencia": 0.4819900145236092}, "confidence": 0.4819900145236092, "input_tokens": 213, "latency_ms": 75.74764600002482} +{"id": "g0079-plano_consulta-erros_digitacao-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.010950631897051586, "fidelidade_resgate": 0.0002575341779175661, "cadastro_atualizacao": 0.0002272731143219222, "internet_consumo": 5.0711486396082905e-05, "plano_nova_linha": 0.00010735621754296093, "conta_pagamento_confirmacao": 3.0758071298824394e-05, "plano_troca": 4.7639032755168155e-05, "cancelamento_linha": 3.7101316014489265e-05, "marketplace_compra": 0.000200567819429851, "negociacao_religacao": 0.00010735621754296093, "plano_consulta": 0.985744469300575, "conta_debito_automatico_digital": 0.00013784811196462023, "marketplace_pedido": 9.474152945486104e-05, "roaming_pacote": 3.485346091158202e-05, "parceiros_ofertas": 0.0002918244553191269, "sem_correspondencia": 0.0016793337915033623}, "confidence": 0.985744469300575, "input_tokens": 512, "latency_ms": 162.31716000004326} +{"id": "g0079-plano_consulta-erros_digitacao-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"seguranca_fraude": 0.05800291991289362, "plano_consulta": 0.3337837581468837, "plano_nova_linha": 0.0017515364122236813, "beneficios_consulta": 0.0013640979294178822, "internet_consumo": 0.001203812197533341, "recarga_realizar": 0.00014377486398708955, "vas_consulta": 0.000184610579640246, "conta_pagamento_confirmacao": 0.00023704467644753232, "recarga_saldo": 0.0005018235839773721, "marketplace_compra": 0.00011197197665913005, "roaming_pacote": 5.9934280180660986e-05, "seguranca_perda_roubo": 0.0005018235839773721, "plano_troca": 0.37822654920297294, "marketplace_pedido": 0.00039082060016527626, "conta_contestacao": 0.13914177155699273, "sem_correspondencia": 0.08439375049604733}, "confidence": 0.37822654920297294, "input_tokens": 520, "latency_ms": 182.9410770000095} +{"id": "g0079-plano_consulta-erros_digitacao-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.6116506886253091, "beneficios_consulta": 0.004670010636684812, "plano_consulta": 0.3709848956855953, "sem_correspondencia": 0.012694405052410781}, "confidence": 0.6116506886253091, "input_tokens": 214, "latency_ms": 76.35008199997628} +{"id": "g0079-plano_consulta-erros_digitacao-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.04164987768598664, "internet_consumo": 0.0011099316445011584, "plano_consulta": 0.9479468467912756, "sem_correspondencia": 0.009293343878236712}, "confidence": 0.9479468467912756, "input_tokens": 212, "latency_ms": 75.68589799996062} +{"id": "g0079-plano_consulta-erros_digitacao-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.009658128884157378, "plano_troca": 0.0007927874961654956, "roaming_cobranca": 0.0007927874961654956, "internet_consumo": 0.00029165022105706953, "beneficios_consulta": 0.9851559289741726, "cadastro_atualizacao": 9.468496387178573e-05, "fidelidade_pontos": 7.849659210356959e-05, "sem_correspondencia": 0.003135535372306638}, "confidence": 0.9851559289741726, "input_tokens": 313, "latency_ms": 108.3731389999798} +{"id": "g0079-plano_consulta-erros_digitacao-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.0031474950553108797, "cadastro_atualizacao": 0.000795811377582241, "internet_consumo": 0.00025836212728392184, "plano_consulta": 0.9889135496740828, "beneficios_consulta": 0.0006197785240381826, "conta_pagamento_confirmacao": 0.00022800377707322798, "plano_nova_linha": 0.00015670455150627646, "sem_correspondencia": 0.005880294913122461}, "confidence": 0.9889135496740828, "input_tokens": 322, "latency_ms": 115.17946899999743} +{"id": "g0079-plano_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.005730808085728522, "fidelidade_pontos": 0.0016419040064463851, "recarga_nao_creditada": 0.0006844474202454747, "vas_contratacao": 0.0002517941344711406, "negociacao_religacao": 0.0004151383453400979, "plano_nova_linha": 0.00014346797318964436, "plano_troca": 0.0002222075437597507, "internet_consumo": 0.9637737307888498, "seguranca_perda_roubo": 0.00011173296986576235, "conta_debito_automatico_digital": 5.2778917803005845e-05, "beneficios_consulta": 8.174558702241589e-05, "portabilidade": 0.0002222075437597507, "conta_segunda_via": 0.00019609746909891092, "vas_consulta": 0.00018421652405617884, "desconto_retencao": 0.0006040227283486484, "sem_correspondencia": 0.025683699962014524}, "confidence": 0.9637737307888498, "input_tokens": 510, "latency_ms": 163.9297809999789} +{"id": "g0081-plano_consulta-emocional-00-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.0052040082601234935, "plano_consulta": 0.9917084351596217, "internet_consumo": 0.0002935900559819367, "plano_nova_linha": 0.00012238654369415647, "beneficios_consulta": 0.0003769770939675836, "cadastro_atualizacao": 7.423119108676576e-05, "portabilidade": 5.101830178581808e-05, "sem_correspondencia": 0.00216935339373872}, "confidence": 0.9917084351596217, "input_tokens": 331, "latency_ms": 115.487891999976} +{"id": "g0081-plano_consulta-emocional-01-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"atendimento_humano": 0.016835429128025582, "cadastro_atualizacao": 0.002278427569451262, "recarga_realizar": 0.0005083859084582578, "plano_nova_linha": 0.0007396971321196399, "parceiros_ofertas": 0.0006527804279462904, "internet_consumo": 0.9191832854043076, "conta_vencimento": 0.00021192677657600264, "plano_consulta": 0.04038609499855462, "conta_contestacao": 0.0003494081843717692, "portabilidade": 8.834422410742846e-05, "beneficios_consulta": 4.173085659620563e-05, "roaming_cobranca": 0.0001550489419352866, "negociacao_religacao": 0.0003494081843717692, "seguranca_fraude": 0.00016504873955118952, "plano_troca": 0.0012195543956015334, "sem_correspondencia": 0.016835429128025582}, "confidence": 0.9191832854043076, "input_tokens": 518, "latency_ms": 183.8559029999942} +{"id": "g0081-plano_consulta-emocional-02-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 120, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8232164586751004, "internet_consumo": 0.004319843513406531, "plano_consulta": 0.1621009319333782, "sem_correspondencia": 0.010362765878114952}, "confidence": 0.8232164586751004, "input_tokens": 228, "latency_ms": 78.6092769999982} +{"id": "g0081-plano_consulta-emocional-03-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cadastro_atualizacao": 0.016979483593715778, "beneficios_consulta": 0.013223635118933921, "internet_pacote_adicional": 0.0005127359763924019, "plano_consulta": 0.9270483927350052, "atendimento_humano": 0.0007460264436168254, "plano_nova_linha": 0.00035239793942491883, "suporte_sem_sinal": 0.00021374015468076862, "recarga_nao_creditada": 0.00021374015468076862, "conta_segunda_via": 0.0005810059784807589, "suporte_configuracao": 0.00012178546909243276, "internet_consumo": 0.0037886348935034383, "plano_troca": 0.001393760887424672, "conta_explicacao": 0.0022979232213669433, "suporte_chip_esim": 0.00035239793942491883, "seguranca_fraude": 0.00045248791100998284, "sem_correspondencia": 0.031721851583246245}, "confidence": 0.9270483927350052, "input_tokens": 541, "latency_ms": 186.63792900002818} +{"id": "g0081-plano_consulta-emocional-04-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.0886234109919772, "roaming_pacote": 0.0030325263625068798, "plano_troca": 0.0011156041035766976, "reclamacao_atendimento": 0.0007667427397634775, "roaming_duvida": 0.0011156041035766976, "plano_nova_linha": 0.0006766480929204955, "internet_problema_conexao": 0.0016231943928169295, "desconto_retencao": 0.00046505297977861407, "negociacao_religacao": 0.0018393202152472503, "internet_consumo": 0.2409034076755492, "plano_consulta": 0.30932609842209396, "sem_correspondencia": 0.3505123899201926}, "confidence": 0.3505123899201926, "input_tokens": 421, "latency_ms": 144.39665600002627} +{"id": "g0081-plano_consulta-emocional-05-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 127, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"marketplace_pedido": 0.004551773915272622, "plano_consulta": 0.004551773915272622, "beneficios_consulta": 0.0004233809257315048, "internet_consumo": 0.9829094780507541, "plano_nova_linha": 0.0010156380426742256, "plano_troca": 0.00037363235557145167, "recarga_realizar": 0.00032972939649719224, "sem_correspondencia": 0.005844593398226321}, "confidence": 0.9829094780507541, "input_tokens": 331, "latency_ms": 115.59878299999582} +{"id": "g0081-plano_consulta-emocional-06-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"conta_segunda_via": 0.002442113762278655, "beneficios_consulta": 0.0008984034461441601, "fidelidade_resgate": 0.00029166889547394584, "plano_nova_linha": 0.00025739689683602733, "plano_consulta": 0.9852190086880819, "plano_troca": 0.00029166889547394584, "vas_consulta": 0.0003305041577140116, "internet_consumo": 0.00029166889547394584, "negociacao_divida": 0.00013777463069680716, "internet_pacote_adicional": 0.00010729899027404702, "cadastro_atualizacao": 7.374544564044933e-05, "sem_correspondencia": 0.009658747295912302}, "confidence": 0.9852190086880819, "input_tokens": 429, "latency_ms": 146.74449599999662} +{"id": "g0081-plano_consulta-emocional-07-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.6963337602247188, "vas_cancelamento": 0.02102745754741063, "plano_consulta": 0.19950296252007538, "negociacao_religacao": 0.002216277720004602, "plano_troca": 0.0032246650550162978, "plano_nova_linha": 0.001726038823843292, "internet_consumo": 0.001955858223171311, "negociacao_divida": 0.0002646966266035474, "cancelamento_linha": 0.014451946132567638, "cadastro_atualizacao": 0.001955858223171311, "roaming_duvida": 0.00018192315359675534, "sem_correspondencia": 0.057158555749820324}, "confidence": 0.6963337602247188, "input_tokens": 426, "latency_ms": 145.88584399996307} +{"id": "g0081-plano_consulta-emocional-08-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9234440864697901, "beneficios_consulta": 0.0037739049176032805, "plano_troca": 0.0006558063397389492, "roaming_cobranca": 0.00021290914630549805, "fidelidade_pontos": 0.0015731976260267583, "plano_nova_linha": 0.00027338075530154845, "plano_consulta": 0.016913468421717696, "conta_segunda_via": 0.0001374644765751653, "fidelidade_resgate": 0.00010705744200123951, "desconto_retencao": 0.0006558063397389492, "atendimento_humano": 0.00015576765898278955, "sem_correspondencia": 0.052097150406217915}, "confidence": 0.9234440864697901, "input_tokens": 424, "latency_ms": 144.85447499998827} +{"id": "g0081-plano_consulta-emocional-09-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"cancelamento_linha": 0.027905026073496455, "conta_vencimento": 0.0029411681095251325, "roaming_duvida": 0.07585372529826129, "plano_troca": 0.0025955717466365196, "internet_consumo": 0.0015742938438189204, "plano_consulta": 0.8155044008946206, "marketplace_compra": 0.0004510427379215877, "suporte_sem_sinal": 0.0006562633113017974, "vas_contratacao": 0.0003980438191490765, "conta_contestacao": 0.00013756026301834252, "vas_consulta": 0.0002130575032508893, "plano_nova_linha": 0.0012260612783506672, "marketplace_pedido": 0.00035127243749200293, "beneficios_consulta": 0.0006562633113017974, "reclamacao_atendimento": 0.0025955717466365196, "sem_correspondencia": 0.06694067762521835}, "confidence": 0.8155044008946206, "input_tokens": 528, "latency_ms": 185.31255300001703} +{"id": "g0081-plano_consulta-emocional-10-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["beneficios_consulta"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"plano_troca": 0.007258480431298984, "troca_numero": 0.0005258025588811672, "seguranca_perda_roubo": 0.00019343195152771818, "vas_consulta": 0.24036786001578977, "internet_consumo": 0.00011021420373467824, "plano_nova_linha": 5.2061503481245826e-05, "marketplace_compra": 4.5944115566096575e-05, "cancelamento_linha": 0.005652910243804118, "marketplace_pedido": 0.0004094954445976015, "plano_consulta": 0.7403851323590065, "reclamacao_atendimento": 4.8907256439991574e-05, "beneficios_consulta": 0.0023564835812935137, "internet_pacote_adicional": 8.063443398419995e-05, "fidelidade_resgate": 4.5944115566096575e-05, "recarga_realizar": 0.00011021420373467824, "sem_correspondencia": 0.0023564835812935137}, "confidence": 0.7403851323590065, "input_tokens": 511, "latency_ms": 164.39615100000537} +{"id": "g0081-plano_consulta-emocional-11-D1", "gold": "plano_consulta", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_consulta", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"negociacao_divida": 0.0024026465799351104, "plano_nova_linha": 0.0024026465799351104, "bonus_nao_recebido": 0.00025323708642137604, "conta_pagamento_confirmacao": 0.00047310916297865015, "vas_consulta": 0.0007800251403660341, "vas_contratacao": 0.00013554804463189273, "conta_segunda_via": 6.0149080192152557e-05, "conta_explicacao": 0.00011962072953904384, "beneficios_consulta": 0.00025323708642137604, "vas_cancelamento": 0.00013554804463189273, "internet_consumo": 0.00011962072953904384, "plano_consulta": 0.969296810932668, "marketplace_pedido": 0.00022348094438641187, "plano_troca": 0.000325162855412997, "internet_problema_conexao": 0.00022348094438641187, "sem_correspondencia": 0.022795676058554596}, "confidence": 0.969296810932668, "input_tokens": 541, "latency_ms": 186.73109200000226} +{"id": "g0087-plano_troca-regionalismo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9998700921496549, "plano_nova_linha": 7.484210604738549e-05, "desconto_retencao": 2.7532872148805995e-05, "sem_correspondencia": 2.7532872148805995e-05}, "confidence": 0.9998700921496549, "input_tokens": 225, "latency_ms": 77.62566999997489} +{"id": "g0087-plano_troca-regionalismo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 120, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.002469417027642719, "plano_troca": 0.9962339320923181, "internet_pacote_adicional": 0.00013931497552449484, "conta_pagamento_confirmacao": 5.807512206860288e-05, "roaming_pacote": 8.449880401272123e-05, "portabilidade": 2.420931267859371e-05, "internet_problema_conexao": 1.771191152171525e-05, "marketplace_pedido": 1.4683690390136864e-05, "cancelamento_linha": 0.00012294503438401542, "conta_segunda_via": 2.743274521155957e-05, "seguranca_perda_roubo": 5.074547612534688e-06, "plano_nova_linha": 0.000178883969498682, "conta_contestacao": 6.580773473370446e-05, "plano_consulta": 8.449880401272123e-05, "vas_cancelamento": 0.00013931497552449484, "sem_correspondencia": 0.0003341992528653416}, "confidence": 0.9962339320923181, "input_tokens": 525, "latency_ms": 184.1754959999662} +{"id": "g0087-plano_troca-regionalismo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.08481863295332513, "plano_troca": 0.9118862413061689, "desconto_retencao": 0.0007338249598575328, "sem_correspondencia": 0.002561300780648458}, "confidence": 0.9118862413061689, "input_tokens": 229, "latency_ms": 78.22877799998196} +{"id": "g0087-plano_troca-regionalismo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"roaming_duvida": 0.0031664797351481397, "plano_consulta": 0.00020242627702240243, "plano_troca": 0.9948783587674641, "plano_nova_linha": 9.561940266126991e-05, "parceiros_ofertas": 6.571819029348776e-05, "vas_cancelamento": 1.3775281028477783e-05, "desconto_retencao": 4.516740761025908e-05, "internet_problema_conexao": 8.355130289929552e-06, "conta_explicacao": 1.2156642839863984e-05, "negociacao_divida": 7.848918535868365e-06, "negociacao_religacao": 8.355130289929552e-06, "sem_correspondencia": 0.001495739116816208}, "confidence": 0.9948783587674641, "input_tokens": 427, "latency_ms": 146.46884600000476} +{"id": "g0087-plano_troca-regionalismo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_consulta": 0.0010319015913922433, "troca_numero": 5.137535507955322e-05, "plano_troca": 0.9986489398570378, "internet_pacote_adicional": 1.667913578798828e-05, "plano_nova_linha": 5.8215904134154654e-05, "vas_cancelamento": 1.2202716419815486e-05, "desconto_retencao": 8.470364070943126e-05, "sem_correspondencia": 9.59817994390203e-05}, "confidence": 0.9986489398570378, "input_tokens": 320, "latency_ms": 109.13774900001272} +{"id": "g0087-plano_troca-regionalismo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9951912814219841, "fidelidade_pontos": 0.00033384948253148704, "internet_problema_conexao": 0.00013916916955670057, "conta_vencimento": 4.2444198650621406e-05, "troca_numero": 5.801434109838699e-05, "beneficios_consulta": 2.2718742402075415e-05, "roaming_pacote": 3.745687384185866e-05, "fidelidade_resgate": 1.561434808056029e-05, "desconto_retencao": 0.00033384948253148704, "plano_consulta": 0.00022945117007380496, "plano_nova_linha": 0.0008008632755484843, "sem_correspondencia": 0.0027952874937004746}, "confidence": 0.9951912814219841, "input_tokens": 416, "latency_ms": 145.32255900002156} +{"id": "g0087-plano_troca-regionalismo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0031718249466719346, "plano_consulta": 5.809400034152171e-05, "plano_troca": 0.996557774305492, "bonus_nao_recebido": 2.0076749298233502e-05, "plano_nova_linha": 2.744166267625994e-05, "cancelamento_linha": 6.938338899275761e-06, "conta_contestacao": 6.938338899275761e-06, "internet_pacote_adicional": 3.2774392275997775e-06, "parceiros_ofertas": 1.0095223530157733e-05, "portabilidade": 1.1439386926562061e-05, "conta_vencimento": 3.2774392275997775e-06, "seguranca_fraude": 4.768645938090585e-06, "atendimento_humano": 2.744166267625994e-05, "vas_contratacao": 5.076197177638586e-06, "reclamacao_atendimento": 5.809400034152171e-05, "sem_correspondencia": 2.744166267625994e-05}, "confidence": 0.996557774305492, "input_tokens": 517, "latency_ms": 185.63234900000225} +{"id": "g0087-plano_troca-regionalismo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.017928710841232775, "parceiros_ofertas": 0.0004777839603233841, "plano_troca": 0.9788744444104868, "reclamacao_atendimento": 0.0001368873964955083, "desconto_retencao": 0.0004777839603233841, "seguranca_perda_roubo": 6.466102759627571e-05, "plano_consulta": 0.0003720985224388086, "sem_correspondencia": 0.0016676298811029516}, "confidence": 0.9788744444104868, "input_tokens": 339, "latency_ms": 117.90739299999586} +{"id": "g0087-plano_troca-regionalismo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_pacote_adicional": 0.0026847579862564123, "plano_troca": 0.9558400510401034, "conta_debito_automatico_digital": 0.00046654098248185264, "desconto_retencao": 0.032707047953519156, "plano_consulta": 0.0014370473949513747, "recarga_saldo": 0.00022037835560735888, "plano_nova_linha": 0.0016283880325728627, "sem_correspondencia": 0.005015788254507416}, "confidence": 0.9558400510401034, "input_tokens": 322, "latency_ms": 115.68575399996917} +{"id": "g0087-plano_troca-regionalismo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 181, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 0.0771009718617244, "recarga_nao_creditada": 0.009208397925694573, "marketplace_compra": 0.0055851756687679745, "desconto_retencao": 0.022089798280966584, "suporte_chip_esim": 0.013398139924273657, "conta_segunda_via": 0.0012462211414293119, "plano_nova_linha": 0.5697034063683551, "roaming_cobranca": 0.0006670541084120201, "cadastro_atualizacao": 0.002054671303870699, "plano_consulta": 0.06004629726147732, "seguranca_fraude": 0.0014121535585897994, "sem_correspondencia": 0.23748771259643853}, "confidence": 0.5697034063683551, "input_tokens": 441, "latency_ms": 149.5074640000098} +{"id": "g0087-plano_troca-regionalismo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"conta_debito_automatico_digital": 0.0004303944673329365, "plano_consulta": 0.00012331007943297272, "marketplace_compra": 2.1428078770255295e-05, "roaming_duvida": 2.1428078770255295e-05, "seguranca_perda_roubo": 3.532892925875775e-05, "plano_nova_linha": 3.1177670642484e-05, "desconto_retencao": 3.1177670642484e-05, "plano_troca": 0.9991919227613649, "recarga_nao_creditada": 1.0121907700568416e-05, "reclamacao_atendimento": 5.4178667751436175e-06, "marketplace_pedido": 2.258502886235456e-06, "sem_correspondencia": 9.603398642299627e-05}, "confidence": 0.9991919227613649, "input_tokens": 428, "latency_ms": 146.9064490000278} +{"id": "g0087-plano_troca-regionalismo-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 213, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0052169583900108394, "plano_troca": 0.9941762930883077, "plano_nova_linha": 0.00042823402226497696, "sem_correspondencia": 0.00017851449941642966}, "confidence": 0.9941762930883077, "input_tokens": 243, "latency_ms": 80.17017299999907} +{"id": "g0089-plano_troca-longo_contexto-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"vas_consulta": 0.0005526448395274648, "plano_consulta": 2.7514566408701088e-05, "seguranca_fraude": 3.5329402597914946e-05, "conta_contestacao": 8.391468643209964e-06, "desconto_retencao": 6.600401358205006e-05, "roaming_pacote": 5.767366431788835e-06, "marketplace_compra": 8.391468643209964e-06, "suporte_chip_esim": 3.087048795071763e-06, "suporte_sem_sinal": 1.4727486121001966e-05, "plano_nova_linha": 2.142836586496658e-05, "plano_troca": 0.999205309995921, "sem_correspondencia": 5.1403977463556224e-05}, "confidence": 0.999205309995921, "input_tokens": 463, "latency_ms": 157.43012600000839} +{"id": "g0089-plano_troca-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"troca_numero": 0.024693504577233762, "plano_consulta": 0.007074807512666534, "negociacao_religacao": 0.0009574710785712408, "desconto_retencao": 0.9266169231010372, "conta_debito_automatico_digital": 0.011664385632242381, "bonus_nao_recebido": 0.0009574710785712408, "plano_nova_linha": 0.006243495716310442, "sem_correspondencia": 0.021791941303367326}, "confidence": 0.9266169231010372, "input_tokens": 334, "latency_ms": 116.97003200004019} +{"id": "g0089-plano_troca-longo_contexto-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "plano_troca", "probabilities": {"marketplace_pedido": 0.0010318931149354423, "plano_consulta": 9.598101100572063e-05, "desconto_retencao": 8.470294491948641e-05, "conta_contestacao": 3.116047204255612e-05, "plano_troca": 0.9986407365509584, "plano_nova_linha": 5.821542592518527e-05, "cadastro_atualizacao": 1.4719164760525001e-05, "sem_correspondencia": 4.2591315452651054e-05}, "confidence": 0.9986407365509584, "input_tokens": 346, "latency_ms": 118.61279699996885} +{"id": "g0089-plano_troca-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 194, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.8658110104930903, "portabilidade": 0.013994531582479493, "plano_nova_linha": 0.02036192330411093, "conta_debito_automatico_digital": 0.0010137604676429732, "internet_consumo": 0.006610548640841095, "fidelidade_pontos": 0.0002563187868816801, "plano_consulta": 0.04310619197306886, "sem_correspondencia": 0.048845714751884615}, "confidence": 0.8658110104930903, "input_tokens": 340, "latency_ms": 117.6282540000102} +{"id": "g0089-plano_troca-longo_contexto-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 173, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_troca": 0.9974044152628798, "desconto_retencao": 0.0008026442574060771, "plano_nova_linha": 0.0006250999761956191, "sem_correspondencia": 0.0011678405035184438}, "confidence": 0.9974044152628798, "input_tokens": 235, "latency_ms": 78.99622600001521} +{"id": "g0089-plano_troca-longo_contexto-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 196, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0031668804867161227, "plano_nova_linha": 0.0010281355638414008, "plano_troca": 0.9950042711672192, "sem_correspondencia": 0.0008007127822232433}, "confidence": 0.9950042711672192, "input_tokens": 238, "latency_ms": 79.47918400003573} +{"id": "g0089-plano_troca-longo_contexto-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 171, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"conta_segunda_via": 0.002626198598509809, "plano_nova_linha": 0.0010947624518516672, "plano_consulta": 0.00019024118839974227, "plano_troca": 0.05977200459685017, "portabilidade": 0.00040274059900266936, "desconto_retencao": 0.9349914648885305, "recarga_saldo": 6.998582207628827e-05, "sem_correspondencia": 0.0008526018547792496}, "confidence": 0.9349914648885305, "input_tokens": 335, "latency_ms": 117.37993099995947} +{"id": "g0089-plano_troca-longo_contexto-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 175, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 0.0013140213278188696, "plano_troca": 0.9903834101636201, "desconto_retencao": 0.0003322366214045393, "negociacao_religacao": 0.00012222302261898996, "plano_nova_linha": 0.0016872367829892031, "roaming_cobranca": 0.0002015116971611916, "plano_consulta": 0.0040474706337853255, "sem_correspondencia": 0.0019118897506016643}, "confidence": 0.9903834101636201, "input_tokens": 331, "latency_ms": 116.79948900001591} +{"id": "g0089-plano_troca-longo_contexto-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"plano_nova_linha": 0.00218245457418312, "plano_troca": 0.9976975705373611, "desconto_retencao": 7.467948882923472e-05, "sem_correspondencia": 4.5295399626597966e-05}, "confidence": 0.9976975705373611, "input_tokens": 229, "latency_ms": 78.42477700000927} +{"id": "g0089-plano_troca-longo_contexto-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"reclamacao_atendimento": 0.002797761902764398, "desconto_retencao": 0.0002602323943186845, "plano_troca": 0.9960722320693282, "roaming_pacote": 4.522160937430901e-05, "plano_nova_linha": 9.573414779666406e-05, "fidelidade_pontos": 2.0066967517386965e-05, "plano_consulta": 0.00015783892580470982, "sem_correspondencia": 0.0005509119830958111}, "confidence": 0.9960722320693282, "input_tokens": 343, "latency_ms": 118.84739199996375} +{"id": "g0089-plano_troca-longo_contexto-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 169, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0011683963613858645, "beneficios_consulta": 0.00017917938526206432, "atendimento_humano": 5.133575337604147e-05, "vas_consulta": 3.528251291401076e-05, "plano_nova_linha": 0.0005519113614629857, "cancelamento_linha": 5.133575337604147e-05, "plano_troca": 0.9978791505452697, "marketplace_compra": 5.7597119013110914e-06, "vas_cancelamento": 4.774968878517092e-06, "plano_consulta": 3.113670836201548e-05, "negociacao_divida": 1.7566128826398963e-06, "sem_correspondencia": 3.998032492882162e-05}, "confidence": 0.9978791505452697, "input_tokens": 427, "latency_ms": 147.08038600002737} +{"id": "g0089-plano_troca-longo_contexto-11-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 185, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"desconto_retencao": 0.01682418298679443, "plano_nova_linha": 0.014847289374362532, "recarga_nao_creditada": 0.0005756918839392506, "suporte_chip_esim": 0.00034917477815688246, "plano_troca": 0.23225068216117162, "seguranca_perda_roubo": 0.00030814566018411203, "roaming_pacote": 0.7153824643655471, "fidelidade_resgate": 0.00012067157436413516, "plano_consulta": 8.82852097743982e-05, "reclamacao_atendimento": 0.0001755761046882785, "marketplace_compra": 1.353897541785039e-05, "sem_correspondencia": 0.019064296925599324}, "confidence": 0.7153824643655471, "input_tokens": 446, "latency_ms": 148.48671799995827} +{"id": "g0090-plano_troca-indireto_multiplo-00-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"internet_consumo": 0.057714441505388056, "plano_nova_linha": 0.33212367953108235, "roaming_duvida": 0.0011978250191947038, "suporte_sem_sinal": 0.0004406551986825198, "marketplace_compra": 0.0007265175991124616, "plano_troca": 0.5475793749460882, "plano_consulta": 0.0028734328450418403, "cancelamento_linha": 0.0009328670629313559, "desconto_retencao": 0.010029266094431328, "conta_pagamento_confirmacao": 0.0013573135675452202, "cadastro_atualizacao": 7.657439157700086e-05, "sem_correspondencia": 0.04494805223892502}, "confidence": 0.5475793749460882, "input_tokens": 418, "latency_ms": 144.7846319999826} +{"id": "g0090-plano_troca-indireto_multiplo-01-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["marketplace_compra"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"reclamacao_atendimento": 0.07185333101440175, "parceiros_ofertas": 0.018167367170905994, "plano_nova_linha": 0.02058632400600917, "negociacao_religacao": 0.0009044999514019835, "suporte_chip_esim": 0.195317604010701, "desconto_retencao": 0.02332736120174176, "roaming_cobranca": 0.0004272555239981703, "atendimento_humano": 0.00054860695223389, "beneficios_consulta": 0.00405368754631958, "plano_consulta": 0.41348737093540183, "marketplace_pedido": 0.0009044999514019835, "cancelamento_linha": 0.0024586857817381013, "fidelidade_resgate": 0.04358124826271531, "plano_troca": 0.0075732853711049, "conta_segunda_via": 0.0014912683092236825, "sem_correspondencia": 0.195317604010701}, "confidence": 0.41348737093540183, "input_tokens": 518, "latency_ms": 183.67378099998177} +{"id": "g0090-plano_troca-indireto_multiplo-02-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"vas_cancelamento": 0.0014971896146259557, "plano_troca": 0.9958431452493671, "vas_consulta": 0.00015780262440365228, "negociacao_religacao": 8.446565816234458e-05, "conta_segunda_via": 0.0001228968074562872, "plano_consulta": 0.00010845605191770883, "desconto_retencao": 0.00026017254342660463, "roaming_duvida": 4.5211208848773275e-05, "plano_nova_linha": 3.10731791229414e-05, "internet_pacote_adicional": 0.00013926032725594342, "recarga_saldo": 1.3788639651472813e-05, "sem_correspondencia": 0.0016965380957611198}, "confidence": 0.9958431452493671, "input_tokens": 423, "latency_ms": 146.11911200000804} +{"id": "g0090-plano_troca-indireto_multiplo-03-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 66, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.0008039479883242185, "cancelamento_linha": 1.776152455512001e-05, "plano_consulta": 6.599206951527967e-05, "negociacao_divida": 1.776152455512001e-05, "plano_troca": 0.9990244940986412, "suporte_sem_sinal": 4.218731860716198e-06, "conta_debito_automatico_digital": 2.723818009265812e-06, "conta_explicacao": 1.7586290839402258e-06, "bonus_nao_recebido": 4.490816689392623e-06, "parceiros_ofertas": 9.999997720443292e-07, "negociacao_religacao": 9.999997720443292e-07, "plano_nova_linha": 1.2994608958445348e-05, "internet_problema_conexao": 1.4724821039470669e-05, "atendimento_humano": 2.899489177964132e-06, "seguranca_fraude": 9.50705900604866e-06, "sem_correspondencia": 1.4724821039470669e-05}, "confidence": 0.9990244940986412, "input_tokens": 513, "latency_ms": 183.0136049999851} +{"id": "g0090-plano_troca-indireto_multiplo-04-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"desconto_retencao": 0.0695961125075709, "marketplace_compra": 0.005041525480576865, "plano_troca": 0.13002265584526745, "fidelidade_pontos": 0.010672909526134445, "plano_consulta": 0.453823661140014, "conta_explicacao": 0.004449130620910397, "bonus_nao_recebido": 0.0021016204940939344, "parceiros_ofertas": 0.00046893491741840183, "plano_nova_linha": 0.004449130620910397, "reclamacao_atendimento": 0.006473446855939575, "recarga_realizar": 0.00099273522796502, "sem_correspondencia": 0.3119081367631988}, "confidence": 0.453823661140014, "input_tokens": 431, "latency_ms": 146.56538700000965} +{"id": "g0090-plano_troca-indireto_multiplo-05-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"recarga_saldo": 0.0024712762563492037, "plano_consulta": 0.0001579834055193238, "plano_nova_linha": 0.00022986449868276187, "desconto_retencao": 4.2520656755328e-05, "plano_troca": 0.9969839984862024, "suporte_chip_esim": 3.110877703527356e-05, "cadastro_atualizacao": 2.1380728932642327e-05, "sem_correspondencia": 6.186719052292966e-05}, "confidence": 0.9969839984862024, "input_tokens": 320, "latency_ms": 107.96854000000167} +{"id": "g0090-plano_troca-indireto_multiplo-06-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_saldo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"atendimento_humano": 0.029157886494548806, "reclamacao_atendimento": 0.003073218626388301, "parceiros_ofertas": 0.0006051526279908524, "cadastro_atualizacao": 0.0005340453197928552, "plano_consulta": 0.0018640013209044494, "seguranca_fraude": 0.0009977280097886003, "recarga_realizar": 0.0544741035707084, "plano_troca": 0.852118349377732, "conta_segunda_via": 0.00020913515213129264, "negociacao_religacao": 6.789624315078797e-05, "desconto_retencao": 7.69365228953645e-05, "conta_contestacao": 0.00041591491325029454, "conta_explicacao": 0.0374394673558969, "conta_debito_automatico_digital": 0.0002858538607662047, "plano_nova_linha": 0.003073218626388301, "sem_correspondencia": 0.015607091977666765}, "confidence": 0.852118349377732, "input_tokens": 528, "latency_ms": 187.1141319999765} +{"id": "g0090-plano_troca-indireto_multiplo-07-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"desconto_retencao": 0.001926622351470536, "plano_troca": 0.9980150863544156, "plano_nova_linha": 4.530981482239072e-05, "sem_correspondencia": 1.2981479291461884e-05}, "confidence": 0.9980150863544156, "input_tokens": 209, "latency_ms": 76.05658400001403} +{"id": "g0090-plano_troca-indireto_multiplo-08-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.031453463864442414, "plano_nova_linha": 0.00795268109014482, "plano_troca": 0.005465792450900235, "plano_consulta": 0.0008382064200890659, "atendimento_humano": 0.0033151707010968512, "conta_debito_automatico_digital": 0.0015659757558251326, "cancelamento_linha": 0.004823544908089722, "parceiros_ofertas": 0.0004486595658106623, "desconto_retencao": 0.01157108270935723, "fidelidade_resgate": 0.001076278347825203, "conta_explicacao": 0.0005760902859409768, "roaming_pacote": 0.0022784812802258167, "vas_consulta": 0.0025818575380296064, "beneficios_consulta": 0.0013819687540382502, "conta_vencimento": 0.005465792450900235, "sem_correspondencia": 0.9192049538772837}, "confidence": 0.9192049538772837, "input_tokens": 496, "latency_ms": 162.26120600003924} +{"id": "g0090-plano_troca-indireto_multiplo-09-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5888167778215264, "plano_troca": 0.16869883131762808, "desconto_retencao": 0.025870803683493038, "sem_correspondencia": 0.21661358717735243}, "confidence": 0.5888167778215264, "input_tokens": 218, "latency_ms": 77.59168300003694} +{"id": "g0090-plano_troca-indireto_multiplo-10-D1", "gold": "plano_troca", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_resgate": 0.0007095165772236445, "suporte_chip_esim": 3.532475033836641e-05, "suporte_configuracao": 3.532475033836641e-05, "marketplace_pedido": 5.4172259169455556e-06, "reclamacao_atendimento": 2.751094322532163e-05, "desconto_retencao": 2.1425544126913447e-05, "plano_nova_linha": 1.220790705402978e-05, "plano_consulta": 4.218939786191908e-06, "vas_consulta": 1.220790705402978e-05, "conta_explicacao": 1.0120710419830598e-05, "plano_troca": 0.9990737322702151, "portabilidade": 8.39036363471135e-06, "troca_numero": 7.882017200202996e-06, "roaming_duvida": 3.086642285162803e-06, "internet_problema_conexao": 1.220790705402978e-05, "sem_correspondencia": 2.1425544126913447e-05}, "confidence": 0.9990737322702151, "input_tokens": 524, "latency_ms": 184.17628700001387} +{"id": "g0090-plano_troca-indireto_multiplo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_troca", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.060154056204826466, "plano_consulta": 0.11238257232781775, "negociacao_religacao": 0.002994894108874025, "troca_numero": 0.004357545216102336, "portabilidade": 0.060154056204826466, "desconto_retencao": 0.060154056204826466, "plano_nova_linha": 0.05308576827865902, "sem_correspondencia": 0.6467170514540674}, "confidence": 0.6467170514540674, "input_tokens": 306, "latency_ms": 107.90476900001522} +{"id": "g0093-plano_nova_linha-erros_digitacao-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 0.0007080596557216139, "fidelidade_pontos": 0.00017902551715830083, "internet_consumo": 5.129166942622945e-05, "roaming_pacote": 2.138154890970041e-05, "negociacao_divida": 5.812107586554693e-05, "plano_troca": 0.0004866418101218921, "troca_numero": 1.2968564965878527e-05, "beneficios_consulta": 1.14447184133549e-05, "conta_segunda_via": 2.2760540337457285e-05, "marketplace_pedido": 6.941572609477471e-06, "recarga_saldo": 6.941572609477471e-06, "internet_problema_conexao": 0.00042945989010073057, "fidelidade_resgate": 8.456566639274393e-05, "plano_nova_linha": 0.9970222340397521, "plano_consulta": 9.582545405550309e-05, "sem_correspondencia": 0.0008023367035599764}, "confidence": 0.9970222340397521, "input_tokens": 520, "latency_ms": 184.11698800002796} +{"id": "g0093-plano_nova_linha-erros_digitacao-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_nova_linha", "probabilities": {"conta_debito_automatico_digital": 0.02540832200199985, "bonus_nao_recebido": 0.002085642076569735, "conta_vencimento": 0.0004653696505573087, "plano_consulta": 0.000362430248271698, "portabilidade": 0.0034386424547077073, "cadastro_atualizacao": 0.1462147977855236, "vas_consulta": 0.0005975464594706769, "plano_nova_linha": 0.5782907432680635, "vas_contratacao": 0.001265005864626268, "conta_contestacao": 0.0005975464594706769, "plano_troca": 0.00020650653062817786, "sem_correspondencia": 0.24106744720011072}, "confidence": 0.5782907432680635, "input_tokens": 417, "latency_ms": 144.2656730000067} +{"id": "g0093-plano_nova_linha-erros_digitacao-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.13792469868886992, "conta_vencimento": 0.009991231662044077, "plano_consulta": 0.002229345120831958, "roaming_duvida": 0.0008201302372299423, "seguranca_perda_roubo": 0.0015322050002727692, "plano_nova_linha": 0.6181356146435791, "portabilidade": 0.0019673901639262834, "sem_correspondencia": 0.22739938448324593}, "confidence": 0.6181356146435791, "input_tokens": 316, "latency_ms": 109.11671600001682} +{"id": "g0093-plano_nova_linha-erros_digitacao-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9542689499478016, "negociacao_divida": 0.0012661053687274188, "recarga_realizar": 0.00036274526147084523, "marketplace_pedido": 7.142877710860752e-05, "beneficios_consulta": 0.00013344652407748327, "negociacao_religacao": 4.069889038801789e-05, "parceiros_ofertas": 2.9775944288660135e-05, "desconto_retencao": 0.0001713487286841212, "suporte_configuracao": 9.171636529037559e-05, "plano_consulta": 6.303567455375158e-05, "vas_consulta": 0.00011776614415905963, "internet_problema_conexao": 0.00019416354684337924, "plano_troca": 0.03265328783046319, "conta_pagamento_confirmacao": 0.00019416354684337924, "seguranca_perda_roubo": 0.0009860438526158237, "sem_correspondencia": 0.009355323596684173}, "confidence": 0.9542689499478016, "input_tokens": 516, "latency_ms": 183.43614999997726} +{"id": "g0093-plano_nova_linha-erros_digitacao-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0017001397291380458, "plano_nova_linha": 0.997957251569216, "plano_troca": 0.0002030527343191335, "sem_correspondencia": 0.00013955596732673217}, "confidence": 0.997957251569216, "input_tokens": 219, "latency_ms": 77.34213999998474} +{"id": "g0093-plano_nova_linha-erros_digitacao-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"reclamacao_atendimento": 0.005192824580428836, "parceiros_ofertas": 0.0002929591159481173, "plano_consulta": 0.0003319661690484341, "suporte_chip_esim": 0.00020134765951522232, "plano_nova_linha": 0.9895772030525742, "troca_numero": 8.393419200305621e-05, "marketplace_pedido": 4.492673551314308e-05, "plano_troca": 5.4191987383689015e-05, "conta_pagamento_confirmacao": 5.0908660848060534e-05, "conta_explicacao": 1.3701880185947849e-05, "roaming_cobranca": 1.5526264336813807e-05, "atendimento_humano": 5.76870702876835e-05, "bonus_nao_recebido": 0.00014730909455316367, "desconto_retencao": 0.00022815678890830023, "roaming_pacote": 0.00013838408769446738, "sem_correspondencia": 0.0035689726607709676}, "confidence": 0.9895772030525742, "input_tokens": 515, "latency_ms": 181.8644539999923} +{"id": "g0093-plano_nova_linha-erros_digitacao-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"suporte_chip_esim": 0.005823963570796146, "conta_vencimento": 0.0005417129967191154, "plano_consulta": 0.0002899580724711768, "beneficios_consulta": 0.0002258195738984276, "troca_numero": 0.0006138412442384602, "conta_contestacao": 0.00012087250771242206, "plano_nova_linha": 0.9794400745302587, "negociacao_divida": 3.9241557864628975e-05, "plano_troca": 0.00032856554127495266, "portabilidade": 0.0001992850745083355, "recarga_nao_creditada": 4.7334354130719254e-05, "sem_correspondencia": 0.012329330976127054}, "confidence": 0.9794400745302587, "input_tokens": 409, "latency_ms": 143.84410100001332} +{"id": "g0093-plano_nova_linha-erros_digitacao-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"beneficios_consulta": 0.004474904724016741, "plano_nova_linha": 0.966310354706339, "suporte_chip_esim": 0.0004162309771708022, "marketplace_compra": 0.00013513041372947788, "fidelidade_pontos": 0.00013513041372947788, "bonus_nao_recebido": 4.387042223242962e-05, "recarga_realizar": 7.233009828920251e-05, "cancelamento_linha": 0.00013513041372947788, "plano_consulta": 0.0003241610109591969, "internet_pacote_adicional": 0.0006056124982816619, "fidelidade_resgate": 8.196073898658131e-05, "recarga_nao_creditada": 0.0006056124982816619, "conta_debito_automatico_digital": 0.00025245684917624074, "conta_pagamento_confirmacao": 0.00019661359183019582, "plano_troca": 0.003485059303234167, "sem_correspondencia": 0.022725441340013697}, "confidence": 0.966310354706339, "input_tokens": 526, "latency_ms": 185.73289300002216} +{"id": "g0093-plano_nova_linha-erros_digitacao-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.8229373447032236, "conta_contestacao": 0.015072623233638005, "plano_consulta": 0.001588642800938586, "plano_troca": 0.0982858497754386, "conta_vencimento": 0.0014019723511416182, "reclamacao_atendimento": 0.0005844290258303218, "atendimento_humano": 0.0005157568050757915, "sem_correspondencia": 0.05961338130471355}, "confidence": 0.8229373447032236, "input_tokens": 312, "latency_ms": 109.60884900003975} +{"id": "g0093-plano_nova_linha-erros_digitacao-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_explicacao": 0.017909921508796053, "suporte_sem_sinal": 0.46190296360209737, "plano_nova_linha": 0.40762793467349606, "plano_consulta": 0.002139035087219478, "plano_troca": 0.003996243654503471, "recarga_nao_creditada": 0.0027465754191766897, "conta_segunda_via": 0.0006128438131406355, "sem_correspondencia": 0.10306448224157033}, "confidence": 0.46190296360209737, "input_tokens": 322, "latency_ms": 116.74066299997321} +{"id": "g0093-plano_nova_linha-erros_digitacao-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 73, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"parceiros_ofertas": 0.001167207035825941, "internet_consumo": 0.0004865642823373668, "atendimento_humano": 0.00010856716624044248, "plano_nova_linha": 0.9968633966293204, "plano_troca": 0.0003789366440989174, "plano_consulta": 0.00010856716624044248, "suporte_chip_esim": 8.455219408389999e-05, "sem_correspondencia": 0.0008022088818525593}, "confidence": 0.9968633966293204, "input_tokens": 317, "latency_ms": 109.31808300000512} +{"id": "g0093-plano_nova_linha-erros_digitacao-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.0031587525333246352, "marketplace_compra": 0.0003329300675952411, "conta_debito_automatico_digital": 0.00015726502833379705, "seguranca_fraude": 2.411737320599618e-05, "atendimento_humano": 6.555781733602449e-05, "plano_consulta": 2.128350715276834e-05, "suporte_chip_esim": 1.9994004641794628e-05, "conta_explicacao": 1.6575612037081832e-05, "negociacao_divida": 6.555781733602449e-05, "internet_consumo": 0.00010808656790257719, "plano_nova_linha": 0.9924505441243764, "sem_correspondencia": 0.0035793355467577293}, "confidence": 0.9924505441243764, "input_tokens": 438, "latency_ms": 148.45519099998228} +{"id": "g0095-plano_nova_linha-emocional-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 134, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0011683802919285372, "conta_pagamento_confirmacao": 0.00010867629605753878, "recarga_realizar": 5.8170229473910916e-05, "bonus_nao_recebido": 4.5303020265725136e-05, "plano_troca": 0.00033474655819443514, "beneficios_consulta": 3.9979775062229584e-05, "plano_nova_linha": 0.9978654262844302, "sem_correspondencia": 0.00037931754458746855}, "confidence": 0.9978654262844302, "input_tokens": 335, "latency_ms": 116.84618300000693} +{"id": "g0095-plano_nova_linha-emocional-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.5810756542376531, "internet_consumo": 0.007314662989158972, "conta_debito_automatico_digital": 0.0007709598069887244, "recarga_saldo": 0.00028362026296065493, "marketplace_compra": 0.0006004241013993977, "plano_troca": 0.24222837081151866, "seguranca_perda_roubo": 0.00012585572877327916, "plano_consulta": 0.00013397272590222467, "fidelidade_resgate": 0.00028362026296065493, "cadastro_atualizacao": 0.0005298724097221075, "seguranca_fraude": 0.00017202438520139664, "sem_correspondencia": 0.16648096227776085}, "confidence": 0.5810756542376531, "input_tokens": 441, "latency_ms": 147.80799599998318} +{"id": "g0095-plano_nova_linha-emocional-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0035401918257864603, "vas_consulta": 0.001302363790510031, "suporte_configuracao": 0.0004228156179872545, "portabilidade": 0.0002905966411480194, "bonus_nao_recebido": 0.0010142819398930554, "suporte_sem_sinal": 0.0003731334732381437, "plano_troca": 0.0002905966411480194, "plano_nova_linha": 0.9815970751859366, "internet_consumo": 7.821302491795433e-05, "roaming_pacote": 0.00012895147782803043, "troca_numero": 5.7221871417168527e-05, "sem_correspondencia": 0.010904558510189342}, "confidence": 0.9815970751859366, "input_tokens": 425, "latency_ms": 146.76721300003237} +{"id": "g0095-plano_nova_linha-emocional-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9972932480171873, "plano_consulta": 0.0005515873079322733, "plano_troca": 0.00022993579921367876, "sem_correspondencia": 0.0019252288756667461}, "confidence": 0.9972932480171873, "input_tokens": 230, "latency_ms": 78.06601200002206} +{"id": "g0095-plano_nova_linha-emocional-04-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 131, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_troca": 0.0027654140848563445, "vas_contratacao": 0.0024404693642495374, "recarga_nao_creditada": 0.00020032592440609042, "portabilidade": 0.004559397023996384, "conta_debito_automatico_digital": 0.00015601398679696628, "recarga_realizar": 8.889409009470838e-05, "atendimento_humano": 4.199059489708658e-05, "fidelidade_resgate": 3.9446513361632014e-05, "beneficios_consulta": 0.00013768186010819673, "plano_nova_linha": 0.9845556111751731, "roaming_cobranca": 2.1114197092040586e-05, "negociacao_divida": 9.462726633636204e-05, "plano_consulta": 4.7581577650989424e-05, "desconto_retencao": 6.50363056342795e-05, "reclamacao_atendimento": 0.00022699901134994336, "sem_correspondencia": 0.004559397023996384}, "confidence": 0.9845556111751731, "input_tokens": 530, "latency_ms": 185.68800799999963} +{"id": "g0095-plano_nova_linha-emocional-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9998015394631042, "plano_troca": 9.609257769132466e-05, "plano_consulta": 2.7530984451225006e-05, "sem_correspondencia": 7.483697475335345e-05}, "confidence": 0.9998015394631042, "input_tokens": 231, "latency_ms": 79.5750949999956} +{"id": "g0095-plano_nova_linha-emocional-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.015303955096414138, "plano_troca": 0.028591552241599972, "plano_nova_linha": 0.9468221746811454, "sem_correspondencia": 0.009282317980840586}, "confidence": 0.9468221746811454, "input_tokens": 233, "latency_ms": 79.34229100004586} +{"id": "g0095-plano_nova_linha-emocional-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_divida": 0.007530668010322541, "plano_consulta": 0.0007004612383952346, "plano_troca": 0.0008994100335040526, "cadastro_atualizacao": 0.00013792899586801, "plano_nova_linha": 0.986322865763795, "recarga_saldo": 0.00020068550481486388, "desconto_retencao": 0.0001771043363927433, "sem_correspondencia": 0.004030876116907505}, "confidence": 0.986322865763795, "input_tokens": 330, "latency_ms": 116.92173000000139} +{"id": "g0095-plano_nova_linha-emocional-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"marketplace_compra": 0.008545804671750144, "recarga_saldo": 0.0004254705614508355, "bonus_nao_recebido": 0.00012189935677846267, "plano_nova_linha": 0.9877607186933381, "suporte_sem_sinal": 0.00022773798051495104, "plano_consulta": 6.524802384478598e-05, "plano_troca": 7.870414007652228e-05, "sem_correspondencia": 0.002774416572246196}, "confidence": 0.9877607186933381, "input_tokens": 335, "latency_ms": 118.31894100004092} +{"id": "g0095-plano_nova_linha-emocional-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"cadastro_atualizacao": 0.02240241492543732, "bonus_nao_recebido": 0.001622825494179168, "negociacao_divida": 0.0007665684843856473, "plano_consulta": 0.0002649189794206265, "plano_nova_linha": 0.8406444181835488, "suporte_chip_esim": 0.0004649472885493402, "conta_pagamento_confirmacao": 0.00020631910862326137, "roaming_duvida": 0.0001710445486857086, "reclamacao_atendimento": 0.001622825494179168, "conta_contestacao": 0.00020631910862326137, "vas_cancelamento": 0.00014180091136647754, "fidelidade_resgate": 0.0003621013124091525, "plano_troca": 0.010582151511402684, "marketplace_compra": 0.004411297051587303, "conta_explicacao": 0.002361197161454229, "sem_correspondencia": 0.11376885043614808}, "confidence": 0.8406444181835488, "input_tokens": 561, "latency_ms": 190.37915399997019} +{"id": "g0095-plano_nova_linha-emocional-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"atendimento_humano": 0.03532197804090138, "plano_troca": 0.03532197804090138, "cancelamento_linha": 0.0028994045188807734, "conta_segunda_via": 0.0005038409569039528, "internet_problema_conexao": 0.0006469445946329481, "plano_consulta": 0.00014435285100761075, "plano_nova_linha": 0.9109658202224759, "conta_explicacao": 0.00013560695389091697, "portabilidade": 8.224977520507852e-05, "beneficios_consulta": 9.320120553872892e-05, "conta_contestacao": 2.2137226680243042e-05, "roaming_pacote": 0.00013560695389091697, "fidelidade_resgate": 0.00013560695389091697, "vas_consulta": 9.320120553872892e-05, "conta_debito_automatico_digital": 0.0005038409569039528, "sem_correspondencia": 0.012994229542756757}, "confidence": 0.9109658202224759, "input_tokens": 522, "latency_ms": 185.1644589999637} +{"id": "g0095-plano_nova_linha-emocional-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 129, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_nova_linha": 0.9942396943613625, "plano_troca": 0.001494778923716915, "plano_consulta": 0.0002022963290173478, "sem_correspondencia": 0.004063230385903259}, "confidence": 0.9942396943613625, "input_tokens": 231, "latency_ms": 77.89213399996697} +{"id": "g0097-plano_nova_linha-indireto_multiplo-00-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 176, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 0.00647867267818348, "marketplace_compra": 0.00028465301142913075, "atendimento_humano": 0.0004693134747120545, "seguranca_perda_roubo": 8.155445321514446e-05, "cadastro_atualizacao": 0.025623647504904996, "plano_troca": 4.365295313002339e-05, "negociacao_religacao": 3.6189569239353634e-05, "recarga_realizar": 2.1950083305461187e-05, "plano_consulta": 5.2655512541990495e-05, "vas_contratacao": 6.761101643263595e-05, "plano_nova_linha": 0.9615202789607609, "recarga_saldo": 0.0001047179907723168, "parceiros_ofertas": 8.155445321514446e-05, "conta_debito_automatico_digital": 4.946527631108468e-05, "beneficios_consulta": 0.0027007125774635367, "sem_correspondencia": 0.0023833704843828304}, "confidence": 0.9615202789607609, "input_tokens": 532, "latency_ms": 186.58386600003496} +{"id": "g0097-plano_nova_linha-indireto_multiplo-01-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.009550345288915506, "negociacao_religacao": 0.0008883204888339421, "vas_consulta": 0.0003267948450133731, "recarga_realizar": 0.00015436695439250125, "recarga_nao_creditada": 0.0008883204888339421, "plano_consulta": 0.000370307073097117, "plano_nova_linha": 0.001880574489618835, "suporte_chip_esim": 0.000370307073097117, "suporte_configuracao": 0.000610533148105924, "conta_contestacao": 0.00010609475275358107, "seguranca_fraude": 0.00010609475275358107, "plano_troca": 0.0012924986846828297, "marketplace_pedido": 0.0005387936121287, "roaming_duvida": 0.9741617033666783, "conta_debito_automatico_digital": 0.0003267948450133731, "sem_correspondencia": 0.008428150136081317}, "confidence": 0.9741617033666783, "input_tokens": 531, "latency_ms": 185.64370899997584} +{"id": "g0097-plano_nova_linha-indireto_multiplo-02-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["plano_consulta", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 155, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"roaming_duvida": 0.07935806207391793, "plano_nova_linha": 0.5863811725666004, "vas_contratacao": 0.0021148207206323796, "suporte_chip_esim": 0.0018663227354797968, "plano_troca": 0.0023964058280982513, "internet_problema_conexao": 0.10189776872199413, "plano_consulta": 0.001131981959987248, "cancelamento_linha": 0.0006865817649738653, "atendimento_humano": 0.001131981959987248, "internet_consumo": 0.00164702403328413, "desconto_retencao": 0.0006865817649738653, "conta_contestacao": 0.0014534936078556323, "fidelidade_resgate": 0.0009989705734703856, "conta_explicacao": 0.00041643289085626273, "seguranca_perda_roubo": 0.0021148207206323796, "sem_correspondencia": 0.21571757807725606}, "confidence": 0.5863811725666004, "input_tokens": 531, "latency_ms": 186.4136849999909} +{"id": "g0097-plano_nova_linha-indireto_multiplo-03-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0019262880130810909, "plano_nova_linha": 0.997841894780904, "plano_troca": 0.0001086737332704369, "sem_correspondencia": 0.0001231434727443925}, "confidence": 0.997841894780904, "input_tokens": 225, "latency_ms": 79.07077599998047} +{"id": "g0097-plano_nova_linha-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": false, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.005181047485423762, "suporte_sem_sinal": 0.0007011785289021647, "vas_cancelamento": 0.00042528627571136377, "portabilidade": 0.0014843949573343335, "conta_explicacao": 0.0003312132845535315, "conta_pagamento_confirmacao": 0.00022763933946678573, "plano_troca": 0.0009003310527460997, "cancelamento_linha": 0.0003312132845535315, "conta_vencimento": 0.0011560479551592237, "plano_consulta": 0.001309973952059742, "internet_consumo": 0.0006187878799149836, "sem_correspondencia": 0.9873328860041745}, "confidence": 0.9873328860041745, "input_tokens": 432, "latency_ms": 146.97812499997553} +{"id": "g0097-plano_nova_linha-indireto_multiplo-05-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["desconto_retencao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.004068296176599826, "plano_troca": 0.0002947063865762656, "plano_nova_linha": 0.9954792524753514, "sem_correspondencia": 0.0001577449614724817}, "confidence": 0.9954792524753514, "input_tokens": 226, "latency_ms": 78.09838900004706} +{"id": "g0097-plano_nova_linha-indireto_multiplo-06-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 89, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"plano_consulta": 0.0027781932868228675, "plano_troca": 0.002451746970402497, "conta_contestacao": 0.0002584122295023233, "desconto_retencao": 0.0001567349400378566, "fidelidade_resgate": 0.0005470586941493369, "plano_nova_linha": 0.9891053222189479, "marketplace_pedido": 0.00012206529403613241, "sem_correspondencia": 0.004580466366101163}, "confidence": 0.9891053222189479, "input_tokens": 324, "latency_ms": 115.56962800000292} +{"id": "g0097-plano_nova_linha-indireto_multiplo-07-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"negociacao_religacao": 0.003583232558259767, "plano_nova_linha": 0.9935310774063594, "plano_consulta": 0.00042795610042291527, "bonus_nao_recebido": 0.00015743625106949175, "conta_segunda_via": 0.0007055803256931406, "plano_troca": 0.00020215214788126, "marketplace_pedido": 7.43676191941647e-05, "sem_correspondencia": 0.0013181975911199207}, "confidence": 0.9935310774063594, "input_tokens": 335, "latency_ms": 116.90666200001942} +{"id": "g0097-plano_nova_linha-indireto_multiplo-08-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 126, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"internet_consumo": 0.007676900547739218, "desconto_retencao": 0.0015116713472313244, "internet_problema_conexao": 0.0007140629831690261, "beneficios_consulta": 0.00026268909120943435, "internet_pacote_adicional": 0.3264301176967462, "conta_segunda_via": 0.00019218744468261207, "plano_consulta": 0.00012408554045727048, "fidelidade_pontos": 0.00026268909120943435, "plano_nova_linha": 0.6098517477710705, "conta_debito_automatico_digital": 0.00015932898779057034, "negociacao_religacao": 4.564851928087707e-05, "plano_troca": 0.0017129480486606206, "recarga_saldo": 0.0003822103724235846, "seguranca_perda_roubo": 0.0002318223093350881, "seguranca_fraude": 0.0003822103724235846, "sem_correspondencia": 0.05005967987657061}, "confidence": 0.6098517477710705, "input_tokens": 526, "latency_ms": 187.39858300000378} +{"id": "g0097-plano_nova_linha-indireto_multiplo-09-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 103, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"desconto_retencao": 0.013415563446808878, "plano_nova_linha": 0.9405036073016895, "vas_contratacao": 0.0018155990788526278, "fidelidade_resgate": 0.0003575126561160625, "recarga_saldo": 0.0004051149132297285, "reclamacao_atendimento": 0.00010903519971152156, "roaming_duvida": 0.0001400039677432176, "seguranca_perda_roubo": 0.00014903344788916987, "vas_consulta": 0.0004590553372405684, "plano_troca": 0.0005894387206830525, "plano_consulta": 0.00024571461558065347, "suporte_chip_esim": 0.0033919856393840883, "recarga_realizar": 0.0004590553372405684, "recarga_nao_creditada": 0.0005201778452662203, "internet_pacote_adicional": 0.0009718201565644203, "sem_correspondencia": 0.03646728233599997}, "confidence": 0.9405036073016895, "input_tokens": 523, "latency_ms": 184.67462199998863} +{"id": "g0097-plano_nova_linha-indireto_multiplo-10-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.007434152449461553, "internet_consumo": 0.0006102323935839055, "troca_numero": 0.00015429091174071763, "plano_consulta": 0.0001981134522390065, "vas_consulta": 0.0001361612517081365, "portabilidade": 1.961588814890815e-05, "recarga_saldo": 1.348178961870746e-05, "roaming_duvida": 3.0381681899647157e-05, "atendimento_humano": 5.3321512304262157e-05, "plano_troca": 0.0006914838928008692, "beneficios_consulta": 0.0002543827080626373, "bonus_nao_recebido": 0.013888825260641401, "marketplace_compra": 0.0006102323935839055, "plano_nova_linha": 0.9736818219083598, "negociacao_religacao": 9.358216848576116e-05, "sem_correspondencia": 0.002129920337360667}, "confidence": 0.9736818219083598, "input_tokens": 519, "latency_ms": 184.78819400002067} +{"id": "g0097-plano_nova_linha-indireto_multiplo-11-D1", "gold": "plano_nova_linha", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "plano_nova_linha", "gold_eligible": true, "domain": "plano", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"conta_explicacao": 0.015187018150051608, "conta_contestacao": 0.0018138306567812088, "plano_nova_linha": 0.939587541989268, "seguranca_perda_roubo": 0.00040472032492972274, "fidelidade_pontos": 0.00024547528567873614, "reclamacao_atendimento": 0.00013139345207850752, "plano_consulta": 0.0001911763447112765, "plano_troca": 0.0003571644331635114, "marketplace_pedido": 0.00040472032492972274, "conta_debito_automatico_digital": 0.00024547528567873614, "recarga_saldo": 0.00014888828696587098, "sem_correspondencia": 0.041282595465763}, "confidence": 0.939587541989268, "input_tokens": 431, "latency_ms": 147.6444570000126} +{"id": "g0098-internet_pacote_adicional-curto_neutro-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.032208367601154475, "seguranca_perda_roubo": 0.0026438238102187914, "parceiros_ofertas": 0.0005899168301783509, "vas_cancelamento": 0.0004054435127599352, "roaming_duvida": 0.0005899168301783509, "bonus_nao_recebido": 0.0002786569794752542, "conta_explicacao": 0.00024591392127049105, "internet_pacote_adicional": 0.830664748611682, "fidelidade_resgate": 0.00021701827382364039, "beneficios_consulta": 9.630127524767964e-05, "internet_consumo": 0.00010912364107527084, "negociacao_divida": 0.0004054435127599352, "internet_problema_conexao": 0.0007574682036808687, "roaming_pacote": 0.0007574682036808687, "cancelamento_linha": 0.0026438238102187914, "sem_correspondencia": 0.12738656498259535}, "confidence": 0.830664748611682, "input_tokens": 500, "latency_ms": 162.9067050000117} +{"id": "g0098-internet_pacote_adicional-curto_neutro-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.031695277952307296, "internet_pacote_adicional": 0.8174319921599201, "suporte_chip_esim": 0.0008446505472538793, "conta_contestacao": 0.00039898466727712647, "suporte_configuracao": 0.0010845527708931912, "bonus_nao_recebido": 0.0022959982339982084, "fidelidade_resgate": 0.00018846701187821697, "vas_cancelamento": 0.0002742178842215523, "internet_problema_conexao": 0.00202621132984312, "desconto_retencao": 0.0007454014917179319, "marketplace_compra": 0.00202621132984312, "negociacao_divida": 0.0008446505472538793, "internet_consumo": 0.009080849171153066, "seguranca_fraude": 0.0008446505472538793, "plano_troca": 0.004860628299516879, "sem_correspondencia": 0.1253572560556684}, "confidence": 0.8174319921599201, "input_tokens": 527, "latency_ms": 186.72569599999633} +{"id": "g0098-internet_pacote_adicional-curto_neutro-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.004064670963712944, "internet_pacote_adicional": 0.9945921921291911, "bonus_nao_recebido": 0.0001785891783336471, "sem_correspondencia": 0.0011645477287620903}, "confidence": 0.9945921921291911, "input_tokens": 206, "latency_ms": 78.32215000001952} +{"id": "g0098-internet_pacote_adicional-curto_neutro-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_chip_esim": 0.001318965175784704, "fidelidade_pontos": 0.00022920177986991756, "conta_explicacao": 0.0002022698608020785, "portabilidade": 0.00012268287211226724, "vas_cancelamento": 0.00010826725463925787, "bonus_nao_recebido": 5.7951285380038436e-05, "vas_consulta": 2.737424890187952e-05, "roaming_pacote": 2.0027428327290502e-05, "internet_consumo": 0.00017850252564405157, "internet_pacote_adicional": 0.9941096092016988, "internet_problema_conexao": 3.982929713385643e-05, "sem_correspondencia": 0.003585319069705851}, "confidence": 0.9941096092016988, "input_tokens": 408, "latency_ms": 144.19231400000854} +{"id": "g0098-internet_pacote_adicional-curto_neutro-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"suporte_configuracao": 0.005872508151197138, "internet_problema_conexao": 0.004573513946745539, "internet_consumo": 0.00037541688602498954, "conta_segunda_via": 9.492025372083493e-05, "roaming_pacote": 0.0002580200008420677, "bonus_nao_recebido": 6.523767272244874e-05, "internet_pacote_adicional": 0.9876040176710446, "sem_correspondencia": 0.0011563654177025131}, "confidence": 0.9876040176710446, "input_tokens": 311, "latency_ms": 108.35214499996937} +{"id": "g0098-internet_pacote_adicional-curto_neutro-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.008444818486944733, "roaming_duvida": 0.0003710394293226146, "vas_cancelamento": 0.00042044275536371877, "roaming_pacote": 8.812958916941877e-05, "recarga_saldo": 0.00025501142178215367, "internet_consumo": 4.431434038798959e-05, "conta_vencimento": 3.451204299545907e-05, "suporte_chip_esim": 3.9107268132480246e-05, "bonus_nao_recebido": 0.00013649777791177432, "plano_consulta": 0.0001546722458877863, "internet_pacote_adicional": 0.9760883027754744, "sem_correspondencia": 0.013923151866627454}, "confidence": 0.9760883027754744, "input_tokens": 406, "latency_ms": 144.41301099998327} +{"id": "g0098-internet_pacote_adicional-curto_neutro-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.6221646487307224, "roaming_pacote": 0.02412394139543535, "roaming_cobranca": 0.0022438760866443997, "suporte_sem_sinal": 0.01463191008944231, "bonus_nao_recebido": 0.01658012628326444, "internet_problema_conexao": 0.13882369770997768, "internet_consumo": 0.02412394139543535, "sem_correspondencia": 0.15730785830907792}, "confidence": 0.6221646487307224, "input_tokens": 299, "latency_ms": 108.31059799994591} +{"id": "g0098-internet_pacote_adicional-curto_neutro-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_realizar": 0.005887173723323714, "atendimento_humano": 0.0002931051206566099, "negociacao_religacao": 0.0002014480069860223, "roaming_cobranca": 9.51573006165352e-05, "suporte_chip_esim": 0.0002931051206566099, "negociacao_divida": 2.405953342575551e-05, "seguranca_fraude": 2.260183998535219e-05, "vas_cancelamento": 3.28854831332618e-05, "roaming_pacote": 0.0004264654341359994, "internet_consumo": 4.494912606037317e-05, "internet_problema_conexao": 2.260183998535219e-05, "portabilidade": 0.00048324864697768023, "internet_pacote_adicional": 0.9900703876752648, "suporte_configuracao": 8.397602305240353e-05, "bonus_nao_recebido": 0.000332131614058003, "sem_correspondencia": 0.0016867035116815098}, "confidence": 0.9900703876752648, "input_tokens": 509, "latency_ms": 165.13632800001687} +{"id": "g0098-internet_pacote_adicional-curto_neutro-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.01787085854359753, "roaming_pacote": 0.0006115071519758682, "internet_pacote_adicional": 0.9757158159844357, "sem_correspondencia": 0.005801818319990984}, "confidence": 0.9757158159844357, "input_tokens": 204, "latency_ms": 76.43773199998805} +{"id": "g0098-internet_pacote_adicional-curto_neutro-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"seguranca_perda_roubo": 0.0008025622702571213, "internet_consumo": 0.0004867786232395206, "vas_cancelamento": 7.464991962771661e-05, "recarga_nao_creditada": 4.527746499929402e-05, "reclamacao_atendimento": 0.00010861499216026642, "plano_consulta": 3.312570103256805e-05, "roaming_duvida": 5.813741586228313e-05, "internet_pacote_adicional": 0.9973025340825079, "roaming_pacote": 2.4235280595240694e-05, "internet_problema_conexao": 1.8874455505528677e-05, "bonus_nao_recebido": 1.4699440727752122e-05, "sem_correspondencia": 0.00103051035348476}, "confidence": 0.9973025340825079, "input_tokens": 408, "latency_ms": 144.1936040000087} +{"id": "g0098-internet_pacote_adicional-curto_neutro-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.030593855583188934, "negociacao_divida": 0.003224568654825778, "internet_consumo": 0.0005603460110757727, "troca_numero": 0.00033986703576513103, "cancelamento_linha": 0.0015231783795567836, "internet_pacote_adicional": 0.03466738012744044, "recarga_saldo": 0.0025112965934458225, "bonus_nao_recebido": 0.0003851198058256659, "beneficios_consulta": 0.0007194985203608828, "negociacao_religacao": 0.0008152986353308048, "marketplace_compra": 0.005316414930044159, "roaming_pacote": 0.003224568654825778, "plano_troca": 0.0015231783795567836, "parceiros_ofertas": 0.0019557997535001584, "internet_problema_conexao": 0.018556111410024622, "sem_correspondencia": 0.8940835175252325}, "confidence": 0.8940835175252325, "input_tokens": 494, "latency_ms": 162.7803410000297} +{"id": "g0098-internet_pacote_adicional-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.05714395010671379, "conta_contestacao": 0.004690661065873744, "beneficios_consulta": 0.011252310943297896, "bonus_nao_recebido": 0.0032238410610172575, "vas_contratacao": 0.012750538738824932, "recarga_saldo": 0.007733592672950975, "roaming_pacote": 0.0013438968958181595, "conta_vencimento": 0.00038503290713742187, "internet_problema_conexao": 0.0022157113977632737, "cadastro_atualizacao": 0.0017255977716382747, "marketplace_compra": 0.0036530905112250214, "sem_correspondencia": 0.8938817759277392}, "confidence": 0.8938817759277392, "input_tokens": 402, "latency_ms": 142.99996599999076} +{"id": "g0102-internet_pacote_adicional-emocional-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"recarga_saldo": 0.006646766379776378, "internet_pacote_adicional": 0.9864675962394087, "conta_debito_automatico_digital": 0.0001771303242266759, "internet_consumo": 0.00025772310101835184, "bonus_nao_recebido": 0.00022743983837319226, "roaming_cobranca": 6.121460205370043e-05, "conta_contestacao": 3.4879028872936786e-05, "parceiros_ofertas": 3.0780634945525384e-05, "seguranca_perda_roubo": 3.952311761184149e-05, "internet_problema_conexao": 0.0001563169624838466, "roaming_pacote": 3.4879028872936786e-05, "sem_correspondencia": 0.005865750742356079}, "confidence": 0.9864675962394087, "input_tokens": 412, "latency_ms": 142.92992599996523} +{"id": "g0102-internet_pacote_adicional-emocional-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.0021783436871568615, "fidelidade_resgate": 0.00012289374134181425, "vas_consulta": 8.446355085473979e-05, "roaming_pacote": 3.107240388779737e-05, "conta_vencimento": 8.446355085473979e-05, "negociacao_divida": 1.2168128196835494e-05, "conta_segunda_via": 1.0087732588928595e-05, "internet_problema_conexao": 0.0001084533460811835, "bonus_nao_recebido": 1.5624185878251554e-05, "recarga_saldo": 6.513129681040371e-06, "internet_consumo": 7.85633403967252e-06, "vas_contratacao": 0.0010289766981874382, "internet_pacote_adicional": 0.9958183002664613, "cadastro_atualizacao": 1.6631859292501446e-05, "conta_debito_automatico_digital": 4.5210080888294404e-05, "sem_correspondencia": 0.00042894130460853844}, "confidence": 0.9958183002664613, "input_tokens": 521, "latency_ms": 186.7202119999547} +{"id": "g0102-internet_pacote_adicional-emocional-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.012120723036726481, "vas_cancelamento": 0.0008780222318599209, "roaming_pacote": 0.00028505208396880835, "internet_pacote_adicional": 0.9628682932949494, "bonus_nao_recebido": 0.000683804401726609, "internet_problema_conexao": 0.00041474833489364276, "beneficios_consulta": 0.00010486480135520027, "sem_correspondencia": 0.022644491814519857}, "confidence": 0.9628682932949494, "input_tokens": 315, "latency_ms": 109.50274599997556} +{"id": "g0102-internet_pacote_adicional-emocional-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 118, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.00048777989521498404, "plano_nova_linha": 3.533465709556608e-05, "portabilidade": 2.428513099153792e-05, "conta_explicacao": 4.492297527746945e-06, "negociacao_religacao": 3.533465709556608e-05, "roaming_cobranca": 4.220122979610163e-06, "internet_consumo": 1.6690910164518386e-05, "cadastro_atualizacao": 1.8726682204133618e-06, "marketplace_pedido": 3.7242454580320426e-06, "conta_debito_automatico_digital": 2.1220110970688075e-06, "internet_pacote_adicional": 0.9993539205460096, "seguranca_perda_roubo": 3.7242454580320426e-06, "parceiros_ofertas": 3.9644386537251144e-06, "bonus_nao_recebido": 1.552496483413749e-06, "internet_problema_conexao": 1.147148360933675e-05, "sem_correspondencia": 9.51019394086936e-06}, "confidence": 0.9993539205460096, "input_tokens": 515, "latency_ms": 185.513641} +{"id": "g0102-internet_pacote_adicional-emocional-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9996714754968525, "internet_consumo": 9.608007702865455e-05, "vas_consulta": 2.282101859460074e-05, "bonus_nao_recebido": 1.0779885883570148e-05, "plano_nova_linha": 4.538501477311671e-05, "internet_problema_conexao": 3.762549877596138e-05, "roaming_pacote": 6.960017435787901e-06, "sem_correspondencia": 0.00010887299065556142}, "confidence": 0.9996714754968525, "input_tokens": 311, "latency_ms": 109.63931000003413} +{"id": "g0102-internet_pacote_adicional-emocional-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 105, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.0031650595455582067, "internet_pacote_adicional": 0.9944321484624723, "troca_numero": 0.000139063011167323, "roaming_pacote": 7.44350660115736e-05, "conta_explicacao": 0.00015757903598306684, "bonus_nao_recebido": 0.00010830238199337867, "internet_problema_conexao": 0.0004283442300588646, "sem_correspondencia": 0.0014950682667553728}, "confidence": 0.9944321484624723, "input_tokens": 310, "latency_ms": 108.07640199999469} +{"id": "g0102-internet_pacote_adicional-emocional-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"conta_segunda_via": 0.0016988966446403848, "bonus_nao_recebido": 0.0002029042690477715, "internet_problema_conexao": 0.0002952239694538892, "desconto_retencao": 3.995421952427919e-05, "roaming_pacote": 0.00026053423861178645, "internet_consumo": 9.58451901065312e-05, "internet_pacote_adicional": 0.9972275790796595, "sem_correspondencia": 0.00017906238895584975}, "confidence": 0.9972275790796595, "input_tokens": 315, "latency_ms": 110.27316899998141} +{"id": "g0102-internet_pacote_adicional-emocional-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"plano_troca": 0.0016948359646860656, "troca_numero": 0.0002293711053203864, "internet_pacote_adicional": 0.994844019106757, "bonus_nao_recebido": 5.799409755849443e-05, "internet_problema_conexao": 0.0002293711053203864, "internet_consumo": 9.561610221974813e-05, "roaming_pacote": 5.448041281252877e-05, "sem_correspondencia": 0.0027943121053254872}, "confidence": 0.994844019106757, "input_tokens": 309, "latency_ms": 108.05630000004385} +{"id": "g0102-internet_pacote_adicional-emocional-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.006688637308652249, "internet_pacote_adicional": 0.992681793068436, "bonus_nao_recebido": 0.00020197934538219645, "sem_correspondencia": 0.000427590277529527}, "confidence": 0.992681793068436, "input_tokens": 217, "latency_ms": 77.05684299997984} +{"id": "g0102-internet_pacote_adicional-emocional-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.0040561719863329146, "troca_numero": 0.00025930239977282595, "bonus_nao_recebido": 0.0001224857806981623, "desconto_retencao": 6.979029411557126e-05, "internet_pacote_adicional": 0.9925125609318018, "roaming_cobranca": 6.158971838745956e-05, "marketplace_pedido": 2.9092922958974156e-05, "roaming_pacote": 2.4118880265968666e-05, "parceiros_ofertas": 2.5674414398426952e-05, "suporte_configuracao": 2.4118880265968666e-05, "internet_consumo": 2.73302718630864e-05, "sem_correspondencia": 0.002787763519138894}, "confidence": 0.9925125609318018, "input_tokens": 402, "latency_ms": 144.06384999995225} +{"id": "g0102-internet_pacote_adicional-emocional-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.9856013014835712, "internet_problema_conexao": 0.0021559940930648037, "marketplace_pedido": 0.00022724010556899032, "bonus_nao_recebido": 0.00012163286352366391, "fidelidade_resgate": 0.00010083718558878007, "suporte_sem_sinal": 6.930431655862407e-05, "seguranca_perda_roubo": 5.745529644269143e-05, "cancelamento_linha": 0.00012163286352366391, "roaming_pacote": 5.745529644269143e-05, "internet_consumo": 0.00020053868930763042, "atendimento_humano": 9.472776935944677e-05, "conta_debito_automatico_digital": 0.000545120675047926, "conta_vencimento": 0.00017697477216235835, "conta_contestacao": 0.00010734062531212822, "reclamacao_atendimento": 0.000699948801923516, "sem_correspondencia": 0.00966249516260196}, "confidence": 0.9856013014835712, "input_tokens": 510, "latency_ms": 164.14001000003964} +{"id": "g0102-internet_pacote_adicional-emocional-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.0015010990652337883, "bonus_nao_recebido": 3.115431718175689e-05, "internet_pacote_adicional": 0.9984434836109671, "sem_correspondencia": 2.426300661720719e-05}, "confidence": 0.9984434836109671, "input_tokens": 216, "latency_ms": 76.50661400003855} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-00-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.017863772026380793, "internet_pacote_adicional": 0.9753289052542237, "bonus_nao_recebido": 0.0010078050547039743, "sem_correspondencia": 0.005799517664691592}, "confidence": 0.9753289052542237, "input_tokens": 213, "latency_ms": 76.57824000000346} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-01-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo", "recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.0895978740197255, "internet_problema_conexao": 0.0039366558436030995, "internet_pacote_adicional": 0.8500809601984862, "atendimento_humano": 0.0004149204732826986, "conta_contestacao": 0.0007751734968662661, "roaming_pacote": 0.00014339267862136226, "cadastro_atualizacao": 5.9774961617212346e-05, "negociacao_divida": 7.210236686065959e-05, "plano_consulta": 0.0003231403895049236, "seguranca_perda_roubo": 0.00019599455362621863, "bonus_nao_recebido": 5.6153379772383404e-05, "sem_correspondencia": 0.05434385763803353}, "confidence": 0.8500809601984862, "input_tokens": 413, "latency_ms": 144.5719600000075} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-02-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_pacote": 0.004068211947615899, "internet_pacote_adicional": 0.9954586423225218, "bonus_nao_recebido": 0.00013920655774045417, "sem_correspondencia": 0.00033393917212177983}, "confidence": 0.9954586423225218, "input_tokens": 212, "latency_ms": 75.43904400000656} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-03-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.04014020697192643, "fidelidade_resgate": 0.010149033706300747, "internet_problema_conexao": 0.0022645555162386978, "internet_consumo": 0.0012121292205824847, "roaming_pacote": 0.003294908834053594, "internet_pacote_adicional": 0.05154104598306002, "cadastro_atualizacao": 0.17989592686719047, "sem_correspondencia": 0.7115021929006475}, "confidence": 0.7115021929006475, "input_tokens": 322, "latency_ms": 116.1892240000384} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-04-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 49, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"bonus_nao_recebido": 0.04929553048764834, "internet_pacote_adicional": 0.8737841851860096, "roaming_pacote": 0.005195710687763877, "sem_correspondencia": 0.07172457363857815}, "confidence": 0.8737841851860096, "input_tokens": 207, "latency_ms": 75.39033699998754} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-05-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_pontos", "fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_consumo": 0.06781995998301517, "reclamacao_atendimento": 0.0026296652235204996, "cancelamento_linha": 0.0006648834922167215, "vas_cancelamento": 0.00045696729584565355, "roaming_pacote": 0.00040327222316624767, "vas_contratacao": 0.0003558864878426173, "internet_pacote_adicional": 0.8262162529082335, "internet_problema_conexao": 0.00040327222316624767, "recarga_realizar": 0.00021585606625399475, "recarga_saldo": 0.0020479853352934063, "bonus_nao_recebido": 0.00010853924640909616, "sem_correspondencia": 0.09867745951503704}, "confidence": 0.8262162529082335, "input_tokens": 411, "latency_ms": 144.55785499995955} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-06-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.8531268759093996, "roaming_pacote": 0.015625563785430497, "portabilidade": 0.0009989088729515571, "plano_troca": 0.0016469223063263242, "bonus_nao_recebido": 0.0057483236733729, "internet_consumo": 0.006513704078209917, "internet_problema_conexao": 0.0008815339863440183, "sem_correspondencia": 0.11545816738796513}, "confidence": 0.8531268759093996, "input_tokens": 312, "latency_ms": 108.99804399997493} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-07-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.007568367943205732, "bonus_nao_recebido": 9.52716922121514e-05, "internet_pacote_adicional": 0.9912605825492756, "troca_numero": 3.504849689046391e-05, "roaming_pacote": 8.407697328121653e-05, "internet_consumo": 0.00010795697065125816, "cancelamento_linha": 5.0995262070897714e-05, "sem_correspondencia": 0.0007977001124127562}, "confidence": 0.9912605825492756, "input_tokens": 303, "latency_ms": 108.2155110000258} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-08-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_problema_conexao": 0.04193191639779854, "bonus_nao_recebido": 0.0006777663037672404, "portabilidade": 0.0005278449281133385, "atendimento_humano": 0.00017136615829458612, "internet_pacote_adicional": 0.9543660182844277, "roaming_pacote": 0.00017136615829458612, "internet_consumo": 0.0005278449281133385, "sem_correspondencia": 0.0016258768411906322}, "confidence": 0.9543660182844277, "input_tokens": 300, "latency_ms": 106.65591299999733} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-09-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0748030643704504, "internet_pacote_adicional": 0.4304619143996227, "roaming_pacote": 0.006957768823809824, "sem_correspondencia": 0.4877772524061171}, "confidence": 0.4877772524061171, "input_tokens": 213, "latency_ms": 77.12044600003765} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-10-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"roaming_duvida": 0.011979869585648855, "roaming_pacote": 0.005658889698459879, "bonus_nao_recebido": 0.0007658474401458173, "internet_consumo": 0.0005964425860987935, "internet_problema_conexao": 0.003432290102047895, "internet_pacote_adicional": 0.9516789177409606, "seguranca_perda_roubo": 0.0005263587348017312, "sem_correspondencia": 0.0253613841118363}, "confidence": 0.9516789177409606, "input_tokens": 314, "latency_ms": 109.60113900000579} +{"id": "g0104-internet_pacote_adicional-indireto_multiplo-11-D1", "gold": "internet_pacote_adicional", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_pacote_adicional", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_pacote_adicional", "probabilities": {"internet_pacote_adicional": 0.99990237172982, "bonus_nao_recebido": 7.484452223302885e-05, "roaming_pacote": 1.3844844498059034e-05, "sem_correspondencia": 8.938903448795125e-06}, "confidence": 0.99990237172982, "input_tokens": 209, "latency_ms": 76.67889399999694} +{"id": "g0105-internet_consumo-curto_neutro-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"vas_consulta": 0.00037986152528414274, "vas_contratacao": 2.5849901206828912e-05, "recarga_saldo": 7.479916928932086e-05, "internet_problema_conexao": 1.012296676163358e-05, "suporte_sem_sinal": 3.1180932780220946e-05, "atendimento_humano": 5.0901473504995985e-06, "conta_contestacao": 5.0901473504995985e-06, "plano_consulta": 4.781750912704727e-06, "internet_pacote_adicional": 1.3836455047042013e-05, "parceiros_ofertas": 3.4984037014646476e-06, "conta_segunda_via": 4.219880369392984e-06, "fidelidade_resgate": 4.536798949500873e-05, "internet_consumo": 0.9992964687909601, "conta_vencimento": 6.139889708182675e-06, "negociacao_divida": 8.933486812108447e-06, "sem_correspondencia": 8.475856297087757e-05}, "confidence": 0.9992964687909601, "input_tokens": 498, "latency_ms": 162.75000799998907} +{"id": "g0105-internet_consumo-curto_neutro-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"beneficios_consulta": 0.008404745461838522, "plano_nova_linha": 0.0004184476369230487, "plano_troca": 0.00022397887989982683, "negociacao_divida": 0.00016386644908867616, "internet_consumo": 0.9714564908397331, "plano_consulta": 0.0006899035196692348, "seguranca_perda_roubo": 4.6948523708351843e-05, "internet_pacote_adicional": 6.028309771749079e-05, "cancelamento_linha": 5.6630729462672075e-05, "internet_problema_conexao": 2.0833281107858937e-05, "reclamacao_atendimento": 9.840945179203834e-06, "roaming_pacote": 4.410405645143389e-05, "marketplace_compra": 7.271529599563828e-05, "recarga_saldo": 0.012228832489026339, "vas_consulta": 0.0003258873473100493, "sem_correspondencia": 0.005776491446888695}, "confidence": 0.9714564908397331, "input_tokens": 496, "latency_ms": 163.3441609999977} +{"id": "g0105-internet_consumo-curto_neutro-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0035780707214593606, "atendimento_humano": 0.0002937059302472042, "internet_pacote_adicional": 0.00020186093697623255, "seguranca_fraude": 0.00015720945578861744, "plano_consulta": 0.002786604279757417, "internet_problema_conexao": 0.00017814165163434947, "internet_consumo": 0.9920998431243752, "sem_correspondencia": 0.0007045638997616419}, "confidence": 0.9920998431243752, "input_tokens": 303, "latency_ms": 106.43154400003141} +{"id": "g0105-internet_consumo-curto_neutro-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.002182552190457772, "recarga_saldo": 3.9974837776240336e-05, "internet_consumo": 0.9977421953012472, "sem_correspondencia": 3.527767051885377e-05}, "confidence": 0.9977421953012472, "input_tokens": 204, "latency_ms": 75.72261500001787} +{"id": "g0105-internet_consumo-curto_neutro-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0017004794647781662, "plano_consulta": 8.466188737105924e-05, "internet_consumo": 0.9981566714403384, "sem_correspondencia": 5.818720751233783e-05}, "confidence": 0.9981566714403384, "input_tokens": 208, "latency_ms": 75.72480599998244} +{"id": "g0105-internet_consumo-curto_neutro-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0019257352669202893, "internet_consumo": 0.9975555651808227, "recarga_saldo": 0.00037919975740906996, "sem_correspondencia": 0.00013949979484799514}, "confidence": 0.9975555651808227, "input_tokens": 206, "latency_ms": 75.39230800000496} +{"id": "g0105-internet_consumo-curto_neutro-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"suporte_configuracao": 0.028429136410939932, "atendimento_humano": 0.0016038621257315033, "internet_problema_conexao": 0.005598028875286731, "plano_nova_linha": 0.0003578700129704714, "seguranca_fraude": 0.0005206977964213403, "reclamacao_atendimento": 0.0001915540143666841, "internet_consumo": 0.8308211501287476, "recarga_saldo": 0.00045951419252445705, "internet_pacote_adicional": 0.0020593997343020805, "suporte_chip_esim": 0.00021705913505834872, "plano_consulta": 0.00027870944633917697, "seguranca_perda_roubo": 0.00027870944633917697, "fidelidade_pontos": 0.00027870944633917697, "marketplace_pedido": 0.00024596022311539116, "conta_explicacao": 0.0012490890794582626, "sem_correspondencia": 0.1274105499320594}, "confidence": 0.8308211501287476, "input_tokens": 516, "latency_ms": 183.32206399998086} +{"id": "g0105-internet_consumo-curto_neutro-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0044624211929059215, "internet_consumo": 0.9636146625922831, "internet_pacote_adicional": 0.0005329602087250702, "internet_problema_conexao": 0.0003232567069985996, "plano_consulta": 0.001448736050669098, "suporte_configuracao": 0.0003232567069985996, "plano_nova_linha": 0.00019606510375239403, "sem_correspondencia": 0.029098641437667244}, "confidence": 0.9636146625922831, "input_tokens": 303, "latency_ms": 109.58190700000614} +{"id": "g0105-internet_consumo-curto_neutro-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.030747663435089275, "atendimento_humano": 0.003672284711318792, "troca_numero": 0.0008193974757471925, "internet_consumo": 0.6175833292272329, "recarga_saldo": 0.0019656323605089445, "beneficios_consulta": 0.0010521271852291724, "plano_consulta": 0.0835808147831778, "parceiros_ofertas": 0.0003415756866594463, "internet_problema_conexao": 0.0013509580474223887, "seguranca_fraude": 0.0010521271852291724, "reclamacao_atendimento": 0.00038705596094339053, "sem_correspondencia": 0.2574470339414415}, "confidence": 0.6175833292272329, "input_tokens": 395, "latency_ms": 142.90510099999665} +{"id": "g0105-internet_consumo-curto_neutro-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_troca": 0.001317453971312965, "plano_consulta": 0.0021721143856720418, "portabilidade": 8.422201462432093e-05, "conta_contestacao": 5.7884887689472246e-05, "conta_vencimento": 9.543604558572088e-05, "vas_consulta": 3.098354767432822e-05, "marketplace_pedido": 2.2668047718751907e-05, "conta_segunda_via": 2.7342884853676804e-05, "roaming_pacote": 2.9106349417568022e-05, "negociacao_religacao": 1.2915864260325814e-05, "internet_pacote_adicional": 4.508079586056131e-05, "recarga_saldo": 0.0016916443844820497, "troca_numero": 0.00012254230820023558, "internet_consumo": 0.9929706080253178, "internet_problema_conexao": 0.0001573474383486851, "sem_correspondencia": 0.001162649048981466}, "confidence": 0.9929706080253178, "input_tokens": 493, "latency_ms": 163.0243349999887} +{"id": "g0105-internet_consumo-curto_neutro-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"conta_pagamento_confirmacao": 0.000707900891779778, "internet_pacote_adicional": 0.000624720344332527, "plano_consulta": 0.00022982177116148103, "internet_problema_conexao": 5.128016860485706e-05, "recarga_saldo": 0.0013225329793302356, "internet_consumo": 0.9967986777635329, "roaming_cobranca": 3.5244310096711665e-05, "sem_correspondencia": 0.00022982177116148103}, "confidence": 0.9967986777635329, "input_tokens": 301, "latency_ms": 106.33626100002402} +{"id": "g0105-internet_consumo-curto_neutro-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0013242501010165702, "recarga_saldo": 5.134674863799535e-05, "troca_numero": 6.593053031546271e-05, "parceiros_ofertas": 2.0107675678198246e-05, "internet_consumo": 0.9980928796119922, "internet_problema_conexao": 1.6669848636154177e-05, "beneficios_consulta": 1.2982491171518661e-05, "seguranca_fraude": 4.214797791291526e-06, "conta_vencimento": 1.2982491171518661e-05, "conta_debito_automatico_digital": 5.411907490217674e-06, "internet_pacote_adicional": 1.3819789915031645e-05, "sem_correspondencia": 0.00037940400618383867}, "confidence": 0.9980928796119922, "input_tokens": 393, "latency_ms": 141.54594100000395} +{"id": "g0106-internet_consumo-informal_abreviado-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 30, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"negociacao_religacao": 0.0011686471080144059, "recarga_saldo": 0.00017921783850297077, "plano_nova_linha": 8.46565125633442e-05, "roaming_cobranca": 2.4254496934853058e-05, "conta_contestacao": 0.00012317449897118372, "troca_numero": 2.140451841875539e-05, "internet_consumo": 0.9980933029005493, "marketplace_compra": 6.528009290278883e-06, "suporte_sem_sinal": 8.38212984909179e-06, "internet_pacote_adicional": 7.874282274435576e-06, "internet_problema_conexao": 2.556405169071628e-06, "suporte_configuracao": 1.0110778578549037e-05, "conta_explicacao": 2.4254496934853058e-05, "plano_consulta": 8.46565125633442e-05, "conta_vencimento": 2.140451841875539e-05, "sem_correspondencia": 0.00013957499296647822}, "confidence": 0.9980933029005493, "input_tokens": 493, "latency_ms": 164.3567020000205} +{"id": "g0106-internet_consumo-informal_abreviado-01-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.005906801244436582, "recarga_saldo": 0.0002940823173921479, "internet_consumo": 0.9933712291911747, "sem_correspondencia": 0.00042788724699660015}, "confidence": 0.9933712291911747, "input_tokens": 208, "latency_ms": 75.59598199998163} +{"id": "g0106-internet_consumo-informal_abreviado-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.0002609342016023592, "conta_vencimento": 4.001555583543768e-05, "marketplace_pedido": 4.001555583543768e-05, "negociacao_religacao": 2.750226251055784e-05, "internet_problema_conexao": 0.0001232565893031354, "plano_consulta": 6.597449806477473e-05, "conta_debito_automatico_digital": 1.2204055010203768e-05, "recarga_saldo": 0.00015826459343946825, "internet_consumo": 0.9987584877499963, "parceiros_ofertas": 1.890201016600129e-05, "internet_pacote_adicional": 6.953660936885477e-06, "sem_correspondencia": 0.0004874892672994121}, "confidence": 0.9987584877499963, "input_tokens": 406, "latency_ms": 144.4106000000147} +{"id": "g0106-internet_consumo-informal_abreviado-03-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_duvida": 0.00048718786973158995, "internet_problema_conexao": 0.00010870630739558204, "plano_consulta": 0.00015816674397541895, "internet_pacote_adicional": 4.8238131495636524e-05, "internet_consumo": 0.9981409903008376, "conta_vencimento": 7.471267960993931e-05, "recarga_saldo": 0.00042994178601491546, "sem_correspondencia": 0.0005520561809392738}, "confidence": 0.9981409903008376, "input_tokens": 304, "latency_ms": 107.89835000002768} +{"id": "g0106-internet_consumo-informal_abreviado-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.014960427840312773, "bonus_nao_recebido": 0.0010837297578807086, "internet_pacote_adicional": 0.0010837297578807086, "suporte_sem_sinal": 0.0003104937741329554, "plano_nova_linha": 0.0008440095840752798, "internet_problema_conexao": 0.0005119176898329648, "fidelidade_pontos": 0.0005800787383317675, "roaming_pacote": 0.0001661953410886584, "recarga_saldo": 0.0025997325415169767, "plano_consulta": 0.14194058734779127, "internet_consumo": 0.3404977681997953, "sem_correspondencia": 0.4954213294273606}, "confidence": 0.4954213294273606, "input_tokens": 411, "latency_ms": 144.80767700001707} +{"id": "g0106-internet_consumo-informal_abreviado-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"atendimento_humano": 0.0016940258219446595, "plano_nova_linha": 0.00015756894653785688, "conta_contestacao": 0.0001390541072631764, "internet_problema_conexao": 0.00012271481895141927, "internet_pacote_adicional": 0.00020232253223532014, "plano_consulta": 0.00015756894653785688, "recarga_saldo": 8.434057941408566e-05, "suporte_chip_esim": 2.7381377205215753e-05, "internet_consumo": 0.9943684771205685, "seguranca_perda_roubo": 3.7425905245680216e-05, "conta_pagamento_confirmacao": 8.350848231168586e-06, "conta_segunda_via": 0.00010829544762585692, "fidelidade_pontos": 3.302824545573735e-05, "plano_troca": 2.132463800899554e-05, "recarga_nao_creditada": 4.514425901930284e-05, "sem_correspondencia": 0.002792976405755428}, "confidence": 0.9943684771205685, "input_tokens": 511, "latency_ms": 165.9083970000097} +{"id": "g0106-internet_consumo-informal_abreviado-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.000804044525124008, "recarga_saldo": 4.0031019743155695e-05, "internet_consumo": 0.9991444553759532, "sem_correspondencia": 1.146907917961908e-05}, "confidence": 0.9991444553759532, "input_tokens": 215, "latency_ms": 76.8448709999916} +{"id": "g0106-internet_consumo-informal_abreviado-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_pacote_adicional": 0.005272693897675117, "negociacao_religacao": 0.0028222696678129456, "parceiros_ofertas": 0.0005557378481670313, "seguranca_fraude": 0.0004904369296564335, "suporte_chip_esim": 0.0005557378481670313, "plano_consulta": 0.004106378136405199, "internet_problema_conexao": 0.0003819526648635658, "internet_consumo": 0.8867307704344362, "plano_nova_linha": 0.0003819526648635658, "recarga_saldo": 0.06423456156506517, "negociacao_divida": 8.522515928012698e-05, "sem_correspondencia": 0.03438228318360781}, "confidence": 0.8867307704344362, "input_tokens": 409, "latency_ms": 143.83386600002268} +{"id": "g0106-internet_consumo-informal_abreviado-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0019259278705844771, "internet_consumo": 0.99765533634895, "plano_consulta": 0.0002606459938588366, "sem_correspondencia": 0.00015808978660665515}, "confidence": 0.99765533634895, "input_tokens": 208, "latency_ms": 76.43549099998381} +{"id": "g0106-internet_consumo-informal_abreviado-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.04663870256979876, "internet_pacote_adicional": 0.002981512504743011, "beneficios_consulta": 0.0009679553911245919, "recarga_saldo": 0.0006652653626678541, "internet_consumo": 0.017157419838338676, "roaming_cobranca": 0.0004035038393028979, "vas_cancelamento": 0.00045722975131260406, "internet_problema_conexao": 0.826690783524386, "plano_nova_linha": 0.0006652653626678541, "suporte_configuracao": 0.0002299095573477776, "plano_consulta": 0.00010202174763500809, "seguranca_perda_roubo": 0.0004035038393028979, "conta_vencimento": 0.0003560908883657997, "vas_consulta": 0.00016820542539983831, "recarga_nao_creditada": 0.0033784962825489408, "sem_correspondencia": 0.09873413411505756}, "confidence": 0.826690783524386, "input_tokens": 503, "latency_ms": 165.0635380000267} +{"id": "g0106-internet_consumo-informal_abreviado-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.000552755985057, "recarga_saldo": 2.428640302539059e-05, "internet_consumo": 0.9994062658274978, "sem_correspondencia": 1.6691784419747585e-05}, "confidence": 0.9994062658274978, "input_tokens": 214, "latency_ms": 77.36004100001992} +{"id": "g0106-internet_consumo-informal_abreviado-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9996794732851098, "plano_consulta": 0.00015841053402777474, "recarga_saldo": 9.608084570929678e-05, "sem_correspondencia": 6.603533515316926e-05}, "confidence": 0.9996794732851098, "input_tokens": 205, "latency_ms": 77.05466900000602} +{"id": "g0108-internet_consumo-regionalismo-00-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9994160099093949, "plano_consulta": 0.00029587184286812633, "recarga_saldo": 0.0002033495454993904, "sem_correspondencia": 8.476870223758262e-05}, "confidence": 0.9994160099093949, "input_tokens": 210, "latency_ms": 77.12046000000328} +{"id": "g0108-internet_consumo-regionalismo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"recarga_saldo": 0.7225589462834837, "plano_consulta": 0.01699295766468071, "marketplace_pedido": 0.0005814670358351766, "seguranca_fraude": 0.000399636059699883, "suporte_sem_sinal": 0.0003526775848462591, "reclamacao_atendimento": 0.00031123687623783956, "internet_pacote_adicional": 0.0006588884721659833, "suporte_configuracao": 0.00021390976820265982, "atendimento_humano": 0.001086323439079166, "conta_segunda_via": 0.05234199451170031, "portabilidade": 0.00024239152293472734, "conta_explicacao": 0.031747024461856635, "internet_problema_conexao": 0.010306749822827642, "suporte_chip_esim": 0.000399636059699883, "fidelidade_resgate": 0.0005814670358351766, "sem_correspondencia": 0.16122469340091444}, "confidence": 0.7225589462834837, "input_tokens": 525, "latency_ms": 187.0587400000545} +{"id": "g0108-internet_consumo-regionalismo-02-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"roaming_cobranca": 0.000803076835949477, "cadastro_atualizacao": 0.0001231558215509621, "marketplace_compra": 6.592056097379782e-05, "internet_consumo": 0.997941958196943, "suporte_chip_esim": 3.1138668141946736e-05, "parceiros_ofertas": 8.921377790505325e-06, "beneficios_consulta": 8.380858834694725e-06, "plano_consulta": 0.0002954354576268237, "plano_nova_linha": 1.7742278292277217e-05, "troca_numero": 3.718983564065038e-06, "internet_problema_conexao": 2.010463520077506e-05, "internet_pacote_adicional": 0.0001395538286766468, "recarga_saldo": 0.0002954354576268237, "conta_segunda_via": 2.1401272769789998e-05, "seguranca_fraude": 6.592056097379782e-05, "sem_correspondencia": 0.00015813520508449523}, "confidence": 0.997941958196943, "input_tokens": 508, "latency_ms": 164.27353299997094} +{"id": "g0108-internet_consumo-regionalismo-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"conta_segunda_via": 0.0010304412608082188, "internet_pacote_adicional": 0.00012306865840282656, "internet_problema_conexao": 0.00013945505989017257, "negociacao_religacao": 6.188280770345997e-05, "recarga_saldo": 0.997235667892209, "marketplace_pedido": 2.4233655691233283e-05, "vas_cancelamento": 1.4698455173652539e-05, "plano_consulta": 1.7729721250218006e-05, "troca_numero": 1.380792079330751e-05, "vas_contratacao": 1.2185447331227306e-05, "roaming_pacote": 3.7163514650604927e-06, "sem_correspondencia": 0.0013231127692815148}, "confidence": 0.997235667892209, "input_tokens": 395, "latency_ms": 142.00248999998166} +{"id": "g0108-internet_consumo-regionalismo-04-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"roaming_pacote": 0.004041644879781833, "internet_pacote_adicional": 0.0006198063165379178, "internet_problema_conexao": 0.0021633366119184864, "plano_consulta": 0.0003317584143951794, "recarga_saldo": 0.002451381535258262, "fidelidade_resgate": 0.00012204710009162237, "internet_consumo": 0.9889578951596093, "sem_correspondencia": 0.0013121299824074128}, "confidence": 0.9889578951596093, "input_tokens": 298, "latency_ms": 106.99766999999838} +{"id": "g0108-internet_consumo-regionalismo-05-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9723222273851676, "internet_pacote_adicional": 0.0010046982615617044, "suporte_chip_esim": 0.00019783681775885673, "fidelidade_resgate": 8.778955571549352e-05, "recarga_saldo": 0.0021269462364168538, "conta_debito_automatico_digital": 4.699036300132253e-05, "suporte_sem_sinal": 2.219667578298365e-05, "seguranca_fraude": 2.850109587132828e-05, "plano_consulta": 0.0010046982615617044, "suporte_configuracao": 0.00019783681775885673, "internet_problema_conexao": 9.345149561000353e-05, "sem_correspondencia": 0.022866827033793072}, "confidence": 0.9723222273851676, "input_tokens": 424, "latency_ms": 146.2322759999779} +{"id": "g0108-internet_consumo-regionalismo-06-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"internet_consumo": 0.9996369933875081, "recarga_saldo": 0.00020339450864726038, "plano_consulta": 8.47874456662148e-05, "sem_correspondencia": 7.482465817849425e-05}, "confidence": 0.9996369933875081, "input_tokens": 213, "latency_ms": 76.05075800000805} +{"id": "g0108-internet_consumo-regionalismo-07-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"plano_consulta": 0.0009106131750491591, "roaming_duvida": 5.821355266754195e-05, "internet_pacote_adicional": 7.474768122081434e-05, "seguranca_perda_roubo": 2.749813519637429e-05, "recarga_saldo": 0.00013964705326821884, "internet_problema_conexao": 8.470021934569803e-05, "internet_consumo": 0.9986086022607261, "sem_correspondencia": 9.597792252599859e-05}, "confidence": 0.9986086022607261, "input_tokens": 304, "latency_ms": 108.60133099998848} +{"id": "g0108-internet_consumo-regionalismo-08-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"marketplace_compra": 0.0002958265952054448, "internet_pacote_adicional": 2.929079947595704e-05, "internet_problema_conexao": 2.4282925660351598e-05, "recarga_saldo": 6.600783556435561e-05, "reclamacao_atendimento": 4.003577605105164e-05, "plano_consulta": 1.2210221827545648e-05, "vas_contratacao": 5.089977731753286e-06, "fidelidade_pontos": 2.404335234676829e-06, "roaming_pacote": 9.50933032076811e-06, "vas_consulta": 2.900181889815884e-06, "roaming_duvida": 7.405873900298858e-06, "cancelamento_linha": 8.475573856517763e-05, "internet_consumo": 0.9992631692806397, "conta_explicacao": 9.50933032076811e-06, "suporte_chip_esim": 2.4282925660351598e-05, "sem_correspondencia": 0.00012331887195195826}, "confidence": 0.9992631692806397, "input_tokens": 509, "latency_ms": 167.02924100002292} +{"id": "g0108-internet_consumo-regionalismo-09-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"fidelidade_resgate": 0.00043037108518056196, "internet_problema_conexao": 7.478728061887369e-05, "troca_numero": 3.117597684504705e-05, "conta_contestacao": 1.567626563178053e-05, "bonus_nao_recebido": 6.599954349888097e-05, "internet_consumo": 0.9991376394014181, "suporte_configuracao": 8.390900335909995e-06, "conta_debito_automatico_digital": 3.72343945321849e-06, "conta_vencimento": 6.138913826685379e-06, "recarga_saldo": 6.956300706219089e-06, "portabilidade": 1.758828258856707e-06, "recarga_realizar": 1.2208687949666025e-05, "plano_consulta": 6.599954349888097e-05, "internet_pacote_adicional": 8.932066912908196e-06, "cadastro_atualizacao": 2.1426914641436436e-05, "sem_correspondencia": 0.00010881485122310342}, "confidence": 0.9991376394014181, "input_tokens": 503, "latency_ms": 164.50262199998633} +{"id": "g0108-internet_consumo-regionalismo-10-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 55, "length_bucket": "curto"}, "pred": "recarga_saldo", "probabilities": {"parceiros_ofertas": 0.0014896041160434553, "internet_pacote_adicional": 0.00017790784112139296, "recarga_saldo": 0.990797714334747, "internet_consumo": 0.00012227415181558104, "atendimento_humano": 0.00042677872466913324, "internet_problema_conexao": 0.0031534919384103035, "plano_consulta": 0.00025885438142488575, "sem_correspondencia": 0.0035733745117683432}, "confidence": 0.990797714334747, "input_tokens": 296, "latency_ms": 107.08890099999735} +{"id": "g0108-internet_consumo-regionalismo-11-D1", "gold": "internet_consumo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_consumo", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_consumo", "probabilities": {"recarga_saldo": 0.0013137582722279144, "internet_pacote_adicional": 0.00029313909367853903, "parceiros_ofertas": 0.00012219855463756326, "cancelamento_linha": 9.516833004192812e-05, "plano_consulta": 0.003151542261492445, "internet_problema_conexao": 0.00010783984596796402, "cadastro_atualizacao": 1.9948365672942047e-05, "fidelidade_resgate": 1.9948365672942047e-05, "internet_consumo": 0.9901851440565812, "portabilidade": 9.516833004192812e-05, "negociacao_divida": 1.0677590706718147e-05, "sem_correspondencia": 0.004585466933277937}, "confidence": 0.9901851440565812, "input_tokens": 401, "latency_ms": 143.95561100002396} +{"id": "g0114-internet_problema_conexao-erros_digitacao-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_consulta": 0.0016876504667796917, "bonus_nao_recebido": 0.00015697594613365084, "internet_problema_conexao": 0.9906262365216536, "internet_pacote_adicional": 8.94421980028408e-05, "vas_consulta": 0.00010788788480572739, "roaming_duvida": 3.091039651994051e-05, "conta_vencimento": 3.502606800025281e-05, "vas_cancelamento": 2.5625618769532797e-05, "internet_consumo": 0.00015697594613365084, "suporte_configuracao": 6.965765384424005e-05, "conta_segunda_via": 3.290394581843056e-05, "suporte_sem_sinal": 0.0024555169400408516, "beneficios_consulta": 0.0006208519106116368, "fidelidade_pontos": 4.787495867287893e-05, "cancelamento_linha": 0.0007035173820931598, "sem_correspondencia": 0.003152946162119762}, "confidence": 0.9906262365216536, "input_tokens": 515, "latency_ms": 183.30116700002463} +{"id": "g0114-internet_problema_conexao-erros_digitacao-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.012282862082011039, "suporte_sem_sinal": 0.004518612438716119, "internet_problema_conexao": 0.9757485930375115, "sem_correspondencia": 0.007449932441761445}, "confidence": 0.9757485930375115, "input_tokens": 212, "latency_ms": 76.47430500003338} +{"id": "g0114-internet_problema_conexao-erros_digitacao-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.0019813358177794647, "fidelidade_resgate": 0.0006432455619075768, "seguranca_fraude": 0.00012666256116288408, "internet_pacote_adicional": 0.00018429293904554913, "conta_vencimento": 0.00034430453835515015, "parceiros_ofertas": 5.280081106401245e-05, "conta_debito_automatico_digital": 4.377340983560817e-05, "marketplace_pedido": 5.983115737785947e-05, "internet_consumo": 0.0002088312587906029, "roaming_pacote": 6.77975834279193e-05, "suporte_configuracao": 0.00016263794787590877, "marketplace_compra": 0.0009359167700667849, "suporte_sem_sinal": 0.07434907804837607, "internet_problema_conexao": 0.9057571943082126, "recarga_nao_creditada": 0.0004420957783289521, "sem_correspondencia": 0.0146402015083931}, "confidence": 0.9057571943082126, "input_tokens": 510, "latency_ms": 165.8742939999911} +{"id": "g0114-internet_problema_conexao-erros_digitacao-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_consumo": 0.00043009323955622814, "negociacao_religacao": 5.136731223164963e-05, "plano_nova_linha": 4.533149393852661e-05, "internet_pacote_adicional": 3.530420297712116e-05, "roaming_pacote": 0.00013963083141607524, "seguranca_fraude": 2.1413081522342018e-05, "suporte_configuracao": 3.530420297712116e-05, "marketplace_pedido": 1.4716981356182736e-05, "internet_problema_conexao": 0.9984926006644442, "suporte_chip_esim": 2.1413081522342018e-05, "suporte_sem_sinal": 3.721035617563233e-06, "sem_correspondencia": 0.000709103872440679}, "confidence": 0.9984926006644442, "input_tokens": 416, "latency_ms": 146.07356699997354} +{"id": "g0114-internet_problema_conexao-erros_digitacao-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"recarga_saldo": 0.002177825148954275, "roaming_duvida": 0.0001577611246533302, "seguranca_perda_roubo": 0.0001577611246533302, "suporte_configuracao": 0.0001577611246533302, "conta_contestacao": 0.0002601041219055199, "plano_troca": 5.121753837193183e-05, "internet_pacote_adicional": 6.576462104974015e-05, "suporte_sem_sinal": 0.00037844926427933745, "internet_problema_conexao": 0.995581253268521, "conta_segunda_via": 7.45210786090391e-05, "fidelidade_pontos": 8.361033298156287e-06, "recarga_realizar": 0.00013922370385482615, "internet_consumo": 6.576462104974015e-05, "bonus_nao_recebido": 2.5753795639345697e-05, "vas_consulta": 7.45210786090391e-05, "sem_correspondencia": 0.0006239573518981578}, "confidence": 0.995581253268521, "input_tokens": 521, "latency_ms": 184.24795600003563} +{"id": "g0114-internet_problema_conexao-erros_digitacao-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.00457203212863933, "atendimento_humano": 0.00037529525098778057, "suporte_configuracao": 0.0014843215114044065, "internet_pacote_adicional": 0.00013806340720768091, "suporte_sem_sinal": 0.0031423086643016787, "beneficios_consulta": 0.0002008810721601124, "desconto_retencao": 7.86661581507681e-05, "suporte_chip_esim": 7.86661581507681e-05, "internet_consumo": 0.00025793640238506863, "roaming_pacote": 0.00048188864103051543, "internet_problema_conexao": 0.9872840340584023, "sem_correspondencia": 0.0019059065471796212}, "confidence": 0.9872840340584023, "input_tokens": 400, "latency_ms": 143.0620190000127} +{"id": "g0114-internet_problema_conexao-erros_digitacao-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"roaming_duvida": 0.00017928354659579166, "seguranca_perda_roubo": 2.9267234438593138e-05, "reclamacao_atendimento": 3.530302349672652e-05, "fidelidade_resgate": 1.77514750120042e-05, "vas_cancelamento": 2.5828243739275644e-05, "beneficios_consulta": 1.0766813849903234e-05, "suporte_sem_sinal": 2.1412366131320135e-05, "roaming_pacote": 9.501679873244528e-06, "cancelamento_linha": 1.3824862640021347e-05, "internet_consumo": 8.926002191597802e-06, "fidelidade_pontos": 6.1347456087498894e-06, "internet_pacote_adicional": 0.0002031548734853556, "suporte_configuracao": 0.0003349457611616993, "cadastro_atualizacao": 1.8896346787897315e-05, "internet_problema_conexao": 0.9984592419607384, "sem_correspondencia": 0.0006257610642494033}, "confidence": 0.9984592419607384, "input_tokens": 511, "latency_ms": 164.62774499996158} +{"id": "g0114-internet_problema_conexao-erros_digitacao-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.004034489446442513, "vas_contratacao": 0.0004818510500293839, "internet_consumo": 0.0006187089952954054, "suporte_sem_sinal": 0.0007944380754926367, "internet_problema_conexao": 0.9872070183496234, "atendimento_humano": 0.0007010891409175189, "internet_pacote_adicional": 0.0002922574352575474, "sem_correspondencia": 0.005870147506941596}, "confidence": 0.9872070183496234, "input_tokens": 307, "latency_ms": 109.371474999989} +{"id": "g0114-internet_problema_conexao-erros_digitacao-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9858107654576123, "fidelidade_pontos": 0.0005452365262980772, "bonus_nao_recebido": 0.00015621288020778632, "vas_cancelamento": 8.900741614414578e-05, "internet_consumo": 0.00022728839955511062, "plano_consulta": 4.2044126332395086e-05, "negociacao_divida": 2.8896477264388338e-05, "roaming_pacote": 3.274399851122236e-05, "conta_explicacao": 0.00013785738292718987, "conta_debito_automatico_digital": 7.37897397174971e-05, "suporte_sem_sinal": 0.0058618450837610945, "suporte_configuracao": 0.0006178339263301962, "vas_contratacao": 0.00017701238355656652, "internet_pacote_adicional": 0.0004811695456340374, "roaming_cobranca": 0.0005452365262980772, "sem_correspondencia": 0.005173060129849905}, "confidence": 0.9858107654576123, "input_tokens": 516, "latency_ms": 184.27160700002787} +{"id": "g0114-internet_problema_conexao-erros_digitacao-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0002610887642061482, "desconto_retencao": 8.47631114990684e-05, "internet_consumo": 2.0133003672338372e-05, "reclamacao_atendimento": 1.2211283999380266e-05, "internet_pacote_adicional": 0.0001088379895623408, "vas_consulta": 3.5334521853736254e-05, "negociacao_religacao": 2.9293347493729055e-05, "internet_problema_conexao": 0.9993500955632881, "parceiros_ofertas": 8.3926845730458e-06, "conta_vencimento": 3.286622501728304e-06, "conta_contestacao": 1.2090808492772962e-06, "fidelidade_pontos": 6.1402192024596815e-06, "roaming_pacote": 6.1402192024596815e-06, "roaming_cobranca": 2.4045443887121384e-06, "suporte_configuracao": 3.5334521853736254e-05, "sem_correspondencia": 3.5334521853736254e-05}, "confidence": 0.9993500955632881, "input_tokens": 498, "latency_ms": 165.431486999978} +{"id": "g0114-internet_problema_conexao-erros_digitacao-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.990057711467779, "suporte_configuracao": 0.0004832424597811005, "conta_contestacao": 8.397494787885496e-05, "internet_pacote_adicional": 5.771508136416771e-05, "plano_consulta": 6.143738430814993e-05, "conta_pagamento_confirmacao": 3.288506208925053e-05, "internet_consumo": 4.222525555195217e-05, "suporte_sem_sinal": 0.0031511366714959553, "seguranca_perda_roubo": 6.961767698925221e-05, "conta_debito_automatico_digital": 5.4218301354841744e-05, "vas_consulta": 1.8737343568664956e-05, "sem_correspondencia": 0.005887098347838748}, "confidence": 0.990057711467779, "input_tokens": 416, "latency_ms": 144.64047799998525} +{"id": "g0114-internet_problema_conexao-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.09136396348220514, "suporte_configuracao": 0.012364767875483771, "reclamacao_atendimento": 0.002434767155872513, "atendimento_humano": 0.006618383316337164, "conta_segunda_via": 0.017990631102575826, "suporte_sem_sinal": 0.0627934725691695, "internet_pacote_adicional": 0.00584070277678511, "bonus_nao_recebido": 0.004014252399089067, "recarga_realizar": 0.0031263029118568306, "cancelamento_linha": 0.00584070277678511, "roaming_cobranca": 0.0008957007806849621, "internet_consumo": 0.009629690903922914, "roaming_pacote": 0.004014252399089067, "plano_nova_linha": 0.0035425653083888823, "conta_contestacao": 0.004548743896247572, "sem_correspondencia": 0.7649811003455066}, "confidence": 0.7649811003455066, "input_tokens": 503, "latency_ms": 165.34646700000621} +{"id": "g0115-internet_problema_conexao-regionalismo-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"vas_consulta": 0.0003795797269017994, "internet_pacote_adicional": 0.0001793007670869788, "troca_numero": 1.8898161814315014e-05, "fidelidade_pontos": 4.0007408874853895e-05, "suporte_sem_sinal": 0.0003349779332747446, "internet_problema_conexao": 0.998555145678081, "plano_nova_linha": 3.1157801360394085e-05, "suporte_configuracao": 1.146231455259258e-05, "conta_debito_automatico_digital": 1.0767848020782472e-05, "recarga_nao_creditada": 5.086371250016175e-06, "internet_consumo": 3.4958084280867524e-06, "sem_correspondencia": 0.0004301201803543024}, "confidence": 0.998555145678081, "input_tokens": 420, "latency_ms": 145.09656800004223} +{"id": "g0115-internet_problema_conexao-regionalismo-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0019228815181745727, "troca_numero": 0.00015783972677328023, "beneficios_consulta": 4.522183885564656e-05, "plano_nova_linha": 5.1243056744113196e-05, "internet_consumo": 0.00012292570281080724, "recarga_nao_creditada": 2.9197413619507793e-05, "suporte_configuracao": 2.4205506066128954e-05, "internet_pacote_adicional": 2.136128412885144e-05, "internet_problema_conexao": 0.9960772867321602, "vas_contratacao": 4.522183885564656e-05, "negociacao_religacao": 5.0737497032156036e-06, "sem_correspondencia": 0.0014975416321078888}, "confidence": 0.9960772867321602, "input_tokens": 416, "latency_ms": 145.03180200000543} +{"id": "g0115-internet_problema_conexao-regionalismo-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 113, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0011691852377554357, "suporte_sem_sinal": 7.474351160416089e-05, "internet_problema_conexao": 0.9985528973212516, "sem_correspondencia": 0.0002031739293888083}, "confidence": 0.9985528973212516, "input_tokens": 232, "latency_ms": 77.64501700000892} +{"id": "g0115-internet_problema_conexao-regionalismo-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.8523060144711623, "fidelidade_pontos": 0.0030738954523961835, "suporte_configuracao": 0.0005341629345172749, "portabilidade": 0.0002523207039799495, "recarga_nao_creditada": 0.00036712445802124715, "conta_explicacao": 8.191653911268638e-05, "plano_troca": 5.9931420284060225e-05, "marketplace_compra": 6.791119618498066e-05, "conta_debito_automatico_digital": 0.00015304024304411488, "vas_consulta": 6.791119618498066e-05, "internet_pacote_adicional": 0.00047139713518699314, "fidelidade_resgate": 0.0006052859029338864, "parceiros_ofertas": 0.0003239861970667989, "internet_consumo": 0.0023939521854057784, "suporte_sem_sinal": 0.10179343717986859, "sem_correspondencia": 0.03744771278465038}, "confidence": 0.8523060144711623, "input_tokens": 530, "latency_ms": 187.3033339999779} +{"id": "g0115-internet_problema_conexao-regionalismo-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.001925768500873192, "roaming_pacote": 0.00010864442439724217, "conta_explicacao": 1.8879570061412524e-05, "internet_problema_conexao": 0.9975727807946406, "suporte_configuracao": 2.7469612351038048e-05, "internet_pacote_adicional": 1.0105505640896026e-05, "portabilidade": 6.945405683749532e-06, "cancelamento_linha": 5.4090873852527215e-06, "recarga_realizar": 2.009719771712514e-05, "fidelidade_pontos": 5.081367347605994e-06, "internet_consumo": 3.492369299608119e-06, "sem_correspondencia": 0.000295326164602416}, "confidence": 0.9975727807946406, "input_tokens": 421, "latency_ms": 147.32746300001054} +{"id": "g0115-internet_problema_conexao-regionalismo-05-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9129238730658574, "suporte_sem_sinal": 0.018947130514575382, "suporte_configuracao": 0.0019970128639086827, "sem_correspondencia": 0.06613198355565854}, "confidence": 0.9129238730658574, "input_tokens": 231, "latency_ms": 79.50526799999125} +{"id": "g0115-internet_problema_conexao-regionalismo-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"plano_nova_linha": 0.0008018430920975837, "recarga_nao_creditada": 0.00013933943614229555, "conta_vencimento": 0.00013933943614229555, "suporte_sem_sinal": 0.0006244760280259947, "negociacao_religacao": 0.00010851766198034781, "internet_pacote_adicional": 5.808531877114188e-05, "marketplace_compra": 2.920713249463839e-05, "plano_troca": 1.5633451462023562e-05, "internet_consumo": 5.126011390117157e-05, "fidelidade_pontos": 1.5633451462023562e-05, "suporte_configuracao": 2.136839460979276e-05, "bonus_nao_recebido": 0.00010851766198034781, "vas_contratacao": 0.00020273768330478115, "reclamacao_atendimento": 0.00010851766198034781, "internet_problema_conexao": 0.9964088486607724, "sem_correspondencia": 0.0011666748148728959}, "confidence": 0.9964088486607724, "input_tokens": 533, "latency_ms": 187.54911499996751} +{"id": "g0115-internet_problema_conexao-regionalismo-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 139, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"conta_vencimento": 0.0027078922869535494, "internet_consumo": 0.0009961779012769305, "suporte_configuracao": 0.000415268731885399, "internet_pacote_adicional": 0.000415268731885399, "suporte_sem_sinal": 0.029112585683512063, "seguranca_fraude": 0.000415268731885399, "internet_problema_conexao": 0.9640764325956573, "sem_correspondencia": 0.0018611053369439411}, "confidence": 0.9640764325956573, "input_tokens": 334, "latency_ms": 117.85274500005016} +{"id": "g0115-internet_problema_conexao-regionalismo-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"seguranca_fraude": 0.0009100637156953009, "parceiros_ofertas": 0.00023010014203296558, "plano_consulta": 6.59247944506557e-05, "conta_debito_automatico_digital": 6.59247944506557e-05, "internet_pacote_adicional": 0.0002030626626283676, "fidelidade_resgate": 4.823160995519455e-05, "internet_consumo": 6.193061307023931e-05, "internet_problema_conexao": 0.9980060469140767, "atendimento_humano": 3.756281560190008e-05, "cadastro_atualizacao": 1.7743417717115945e-05, "suporte_sem_sinal": 1.666839838241478e-05, "portabilidade": 3.756281560190008e-05, "suporte_configuracao": 8.464911166455688e-05, "negociacao_religacao": 1.3818587612452935e-05, "conta_vencimento": 4.256424639212753e-05, "sem_correspondencia": 0.00015814536066753717}, "confidence": 0.9980060469140767, "input_tokens": 527, "latency_ms": 187.30148500003452} +{"id": "g0115-internet_problema_conexao-regionalismo-09-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 124, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.00547376109745752, "internet_problema_conexao": 0.920545074172182, "internet_pacote_adicional": 0.0020136841736386533, "suporte_sem_sinal": 0.019105303497339455, "suporte_configuracao": 0.004262969429045709, "suporte_chip_esim": 0.0013839835434129048, "internet_consumo": 0.0013839835434129048, "sem_correspondencia": 0.04583124054351081}, "confidence": 0.920545074172182, "input_tokens": 331, "latency_ms": 116.39360899999929} +{"id": "g0115-internet_problema_conexao-regionalismo-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 129, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.00399641023906943, "internet_pacote_adicional": 0.00047730313726357257, "suporte_sem_sinal": 0.0005408553116341603, "roaming_cobranca": 0.0004212185402290128, "conta_contestacao": 0.0004212185402290128, "seguranca_perda_roubo": 0.00025548195908829555, "internet_problema_conexao": 0.9778893435184137, "internet_consumo": 5.0307380548525646e-05, "marketplace_pedido": 4.4396107511218406e-05, "recarga_saldo": 8.29428483835601e-05, "negociacao_religacao": 1.4413305844623618e-05, "sem_correspondencia": 0.015806109111784962}, "confidence": 0.9778893435184137, "input_tokens": 426, "latency_ms": 146.4730469999722} +{"id": "g0115-internet_problema_conexao-regionalismo-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 134, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0013244989666956778, "reclamacao_atendimento": 6.594292060804286e-05, "internet_consumo": 4.5321862346072116e-05, "troca_numero": 1.2984930964786889e-05, "plano_nova_linha": 7.472311847771231e-05, "fidelidade_pontos": 1.1459161356699232e-05, "portabilidade": 1.2984930964786889e-05, "internet_pacote_adicional": 1.2984930964786889e-05, "seguranca_fraude": 6.594292060804286e-05, "recarga_realizar": 2.7489099068168278e-05, "internet_problema_conexao": 0.9982804507226959, "suporte_configuracao": 1.2984930964786889e-05, "marketplace_compra": 8.924403837938944e-06, "fidelidade_resgate": 3.0841914386541594e-06, "recarga_nao_creditada": 2.011145450393448e-05, "sem_correspondencia": 2.011145450393448e-05}, "confidence": 0.9982804507226959, "input_tokens": 529, "latency_ms": 186.4077390000034} +{"id": "g0117-internet_problema_conexao-longo_contexto-00-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 280, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.9992921289339951, "vas_consulta": 5.1408443851686395e-05, "conta_segunda_via": 1.5678689541014353e-05, "internet_consumo": 5.418410117899889e-06, "recarga_nao_creditada": 8.933448014758337e-06, "vas_contratacao": 3.286431863403427e-06, "internet_pacote_adicional": 3.498388508204044e-06, "plano_consulta": 3.498388508204044e-06, "suporte_configuracao": 1.2998090164411392e-05, "suporte_sem_sinal": 4.536779246580734e-05, "negociacao_divida": 5.090125244435861e-06, "sem_correspondencia": 0.0005526928577251465}, "confidence": 0.9992921289339951, "input_tokens": 466, "latency_ms": 158.11656099998572} +{"id": "g0117-internet_problema_conexao-longo_contexto-01-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 267, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_configuracao": 0.0008033464746583329, "conta_debito_automatico_digital": 0.0002955346521643558, "internet_pacote_adicional": 5.1356221932855734e-05, "fidelidade_pontos": 3.1149123169283396e-05, "suporte_sem_sinal": 0.00037947400489100365, "internet_problema_conexao": 0.9982770242442699, "conta_pagamento_confirmacao": 3.315806901385209e-05, "internet_consumo": 1.6672924164704608e-05, "recarga_saldo": 1.6672924164704608e-05, "recarga_realizar": 1.6672924164704608e-05, "parceiros_ofertas": 4.215575406687104e-06, "sem_correspondencia": 7.472286199953206e-05}, "confidence": 0.9982770242442699, "input_tokens": 453, "latency_ms": 157.40222400000903} +{"id": "g0117-internet_problema_conexao-longo_contexto-02-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 86, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.994244282661873, "vas_consulta": 0.000294340780271206, "desconto_retencao": 6.567630544012798e-05, "internet_consumo": 3.302412029976105e-05, "suporte_configuracao": 7.442100391262543e-05, "vas_cancelamento": 2.2697123823529077e-05, "parceiros_ofertas": 1.0721362137656388e-05, "internet_pacote_adicional": 2.2697123823529077e-05, "roaming_cobranca": 0.00022923283016506354, "suporte_sem_sinal": 0.0009066334307150487, "conta_explicacao": 3.302412029976105e-05, "sem_correspondencia": 0.0040632491372387365}, "confidence": 0.994244282661873, "input_tokens": 457, "latency_ms": 158.00577700002805} +{"id": "g0117-internet_problema_conexao-longo_contexto-03-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 234, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0004878201905310924, "suporte_configuracao": 2.428713717719591e-05, "internet_problema_conexao": 0.9994364768024842, "sem_correspondencia": 5.141586980759805e-05}, "confidence": 0.9994364768024842, "input_tokens": 253, "latency_ms": 81.4798670000414} +{"id": "g0117-internet_problema_conexao-longo_contexto-04-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 77, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 240, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0008034443361359881, "troca_numero": 0.00013961769063327567, "conta_vencimento": 3.31621082394319e-05, "recarga_saldo": 2.582667586516825e-05, "internet_pacote_adicional": 4.53272277509677e-05, "beneficios_consulta": 2.1411066318031465e-05, "negociacao_divida": 7.876691111962107e-06, "recarga_nao_creditada": 1.3824023417486888e-05, "plano_troca": 6.595072722610188e-05, "seguranca_perda_roubo": 2.011383538792439e-05, "suporte_configuracao": 2.1411066318031465e-05, "internet_problema_conexao": 0.9983986316301037, "roaming_pacote": 2.011383538792439e-05, "internet_consumo": 1.2986468179026569e-05, "seguranca_fraude": 7.473196453488958e-05, "sem_correspondencia": 0.00029557065339006784}, "confidence": 0.9983986316301037, "input_tokens": 542, "latency_ms": 189.02265100001614} +{"id": "g0117-internet_problema_conexao-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 249, "length_bucket": "longo"}, "pred": "suporte_configuracao", "probabilities": {"vas_cancelamento": 0.01759635433141676, "internet_pacote_adicional": 0.0006021141343664158, "suporte_sem_sinal": 0.002381407597374084, "roaming_duvida": 0.000284418578007304, "conta_explicacao": 0.0005313638585807669, "fidelidade_pontos": 0.00025099851412896087, "internet_consumo": 0.0009927183807191048, "marketplace_pedido": 0.0004689269593429258, "cadastro_atualizacao": 0.0006822846999269753, "recarga_saldo": 0.0006822846999269753, "suporte_configuracao": 0.5142408524964861, "seguranca_fraude": 0.0018546421016471294, "desconto_retencao": 0.00346492760888585, "plano_consulta": 0.0008760708961234051, "conta_vencimento": 0.0012746756324564287, "sem_correspondencia": 0.45381595951061077}, "confidence": 0.5142408524964861, "input_tokens": 562, "latency_ms": 191.22850399998015} +{"id": "g0117-internet_problema_conexao-longo_contexto-06-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"conta_pagamento_confirmacao": 0.0045568867264822715, "suporte_sem_sinal": 0.002439125698816126, "internet_problema_conexao": 0.984013537850514, "internet_consumo": 0.00025708195726413513, "conta_vencimento": 0.00015592808913963093, "marketplace_compra": 4.467414550374757e-05, "atendimento_humano": 9.457516677359065e-05, "vas_cancelamento": 7.365521394238112e-05, "negociacao_religacao": 0.00017668967299823898, "reclamacao_atendimento": 6.500049816335704e-05, "recarga_nao_creditada": 4.755538034562949e-05, "internet_pacote_adicional": 0.0006988212128557834, "conta_contestacao": 0.0008973041990273801, "suporte_configuracao": 0.000616707555805639, "marketplace_pedido": 0.0013055699058857, "sem_correspondencia": 0.0045568867264822715}, "confidence": 0.984013537850514, "input_tokens": 548, "latency_ms": 187.94239200002494} +{"id": "g0117-internet_problema_conexao-longo_contexto-07-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0013248181279738908, "suporte_configuracao": 5.820844615187571e-05, "internet_problema_conexao": 0.9985210039225692, "sem_correspondencia": 9.59695033050005e-05}, "confidence": 0.9985210039225692, "input_tokens": 264, "latency_ms": 101.11696499996015} +{"id": "g0117-internet_problema_conexao-longo_contexto-08-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0006262725965434482, "suporte_configuracao": 4.003626762939393e-05, "internet_problema_conexao": 0.999275438710153, "sem_correspondencia": 5.825242567412478e-05}, "confidence": 0.999275438710153, "input_tokens": 250, "latency_ms": 79.86975500000426} +{"id": "g0117-internet_problema_conexao-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": false, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 248, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_pacote_adicional": 0.04773635978489573, "conta_debito_automatico_digital": 0.005031375304734175, "suporte_configuracao": 0.013676696063016499, "conta_pagamento_confirmacao": 0.0014415131596102419, "internet_consumo": 0.009399846573393938, "roaming_duvida": 0.02895356579261243, "suporte_sem_sinal": 0.746722303606288, "sem_correspondencia": 0.14703833971544897}, "confidence": 0.746722303606288, "input_tokens": 368, "latency_ms": 122.10027600002604} +{"id": "g0117-internet_problema_conexao-longo_contexto-10-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 243, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"parceiros_ofertas": 0.0007053866404347129, "internet_problema_conexao": 0.9932583482549414, "vas_cancelamento": 0.00020209665612563933, "internet_consumo": 0.00010817454485672086, "internet_pacote_adicional": 0.000333201055691711, "suporte_sem_sinal": 0.00405921984866429, "suporte_configuracao": 0.0004278386243753445, "sem_correspondencia": 0.0009057343749101482}, "confidence": 0.9932583482549414, "input_tokens": 348, "latency_ms": 121.47906399997055} +{"id": "g0117-internet_problema_conexao-longo_contexto-11-D1", "gold": "internet_problema_conexao", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "internet_problema_conexao", "gold_eligible": true, "domain": "internet", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "internet_problema_conexao", "probabilities": {"suporte_sem_sinal": 0.0027999291584904903, "suporte_configuracao": 9.58083072095111e-05, "internet_problema_conexao": 0.9968438285537968, "sem_correspondencia": 0.00026043398050303577}, "confidence": 0.9968438285537968, "input_tokens": 259, "latency_ms": 102.44688000000224} +{"id": "g0119-vas_cancelamento-curto_neutro-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9997686558282821, "cancelamento_linha": 0.00015842466601174304, "conta_contestacao": 2.753007895268029e-05, "sem_correspondencia": 4.5389426753337904e-05}, "confidence": 0.9997686558282821, "input_tokens": 205, "latency_ms": 75.99579699996184} +{"id": "g0119-vas_cancelamento-curto_neutro-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.0021806642246139205, "desconto_retencao": 0.00012302465710671543, "vas_cancelamento": 0.9968791216968984, "vas_contratacao": 4.5258242106726776e-05, "recarga_saldo": 8.455352785638108e-05, "vas_consulta": 2.7450511442427075e-05, "conta_contestacao": 0.00010856887883820828, "sem_correspondencia": 0.0005513582611372547}, "confidence": 0.9968791216968984, "input_tokens": 300, "latency_ms": 108.16681300002529} +{"id": "g0119-vas_cancelamento-curto_neutro-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"fidelidade_resgate": 0.010010805910272069, "conta_debito_automatico_digital": 0.0032500328390153775, "vas_cancelamento": 0.04486531943334204, "conta_segunda_via": 0.00016180960715386157, "fidelidade_pontos": 0.0001833543060377491, "vas_consulta": 0.00016180960715386157, "conta_pagamento_confirmacao": 5.9526427855933204e-05, "cadastro_atualizacao": 5.9526427855933204e-05, "vas_contratacao": 0.0002667789411182032, "troca_numero": 4.3550464954765466e-05, "internet_pacote_adicional": 6.336555261181461e-05, "conta_vencimento": 0.0007251803478571572, "conta_contestacao": 0.9011440300490007, "cancelamento_linha": 0.0028681439137292894, "plano_consulta": 0.0011956202646058133, "sem_correspondencia": 0.034941145907435495}, "confidence": 0.9011440300490007, "input_tokens": 506, "latency_ms": 165.15203099999098} +{"id": "g0119-vas_cancelamento-curto_neutro-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9969992501595096, "conta_contestacao": 0.001167366103955852, "cancelamento_linha": 0.0003344559884753429, "sem_correspondencia": 0.0014989277480590578}, "confidence": 0.9969992501595096, "input_tokens": 204, "latency_ms": 77.04827400004888} +{"id": "g0119-vas_cancelamento-curto_neutro-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.03449533760434581, "vas_cancelamento": 0.8896464823744108, "cancelamento_linha": 0.00283154973978365, "sem_correspondencia": 0.07302663028145992}, "confidence": 0.8896464823744108, "input_tokens": 208, "latency_ms": 75.98953799998753} +{"id": "g0119-vas_cancelamento-curto_neutro-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.000709094029920525, "negociacao_religacao": 0.00015822026445646225, "conta_contestacao": 0.00020315884099715359, "vas_contratacao": 8.468920477361839e-05, "roaming_cobranca": 0.00010874309144839885, "beneficios_consulta": 2.2793790241597562e-05, "conta_segunda_via": 3.1155417325372585e-05, "vas_cancelamento": 0.9984787413640968, "internet_pacote_adicional": 1.566592765606029e-05, "cancelamento_linha": 1.6676293183684227e-05, "vas_consulta": 1.3825132632587556e-05, "suporte_sem_sinal": 1.220063672607973e-05, "roaming_pacote": 1.471677708119393e-05, "conta_vencimento": 5.085982066997381e-06, "recarga_realizar": 2.926780601286029e-05, "sem_correspondencia": 9.596544138068537e-05}, "confidence": 0.9984787413640968, "input_tokens": 496, "latency_ms": 162.83513199999788} +{"id": "g0119-vas_cancelamento-curto_neutro-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.004040512031482033, "vas_contratacao": 0.0011576260787909138, "plano_nova_linha": 0.00017752770893180516, "seguranca_perda_roubo": 0.00010767599841568013, "portabilidade": 0.0003316654245440492, "vas_cancelamento": 0.9886806963201691, "cancelamento_linha": 0.00017752770893180516, "conta_contestacao": 6.135193453300863e-05, "conta_vencimento": 2.7224755917293088e-05, "fidelidade_pontos": 3.7211829326952015e-05, "roaming_pacote": 1.2860064101867276e-05, "sem_correspondencia": 0.00518812014485555}, "confidence": 0.9886806963201691, "input_tokens": 392, "latency_ms": 142.37169599999788} +{"id": "g0119-vas_cancelamento-curto_neutro-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_contratacao": 0.04667033305897757, "vas_consulta": 0.017169056045021756, "negociacao_religacao": 0.0018096051936044826, "cancelamento_linha": 0.8272514473602496, "roaming_pacote": 0.0018096051936044826, "conta_contestacao": 0.000854796967125186, "bonus_nao_recebido": 0.0005184605683907972, "conta_explicacao": 0.0009686118609841193, "fidelidade_pontos": 0.000854796967125186, "plano_nova_linha": 0.002323579062758297, "marketplace_pedido": 0.0009686118609841193, "sem_correspondencia": 0.09880109586117457}, "confidence": 0.8272514473602496, "input_tokens": 403, "latency_ms": 145.00096500000836} +{"id": "g0119-vas_cancelamento-curto_neutro-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.1603265000106985, "vas_cancelamento": 0.8142051498187837, "cancelamento_linha": 0.003770517881235048, "sem_correspondencia": 0.021697832289282667}, "confidence": 0.8142051498187837, "input_tokens": 206, "latency_ms": 75.95616700001528} +{"id": "g0119-vas_cancelamento-curto_neutro-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.7919802168462713, "vas_contratacao": 0.0028563266545315064, "parceiros_ofertas": 0.0006373326238618438, "vas_consulta": 0.00030105461448300493, "plano_nova_linha": 0.00012549823462692017, "recarga_saldo": 6.310447535002164e-05, "conta_contestacao": 0.0007221924768180698, "portabilidade": 9.181646985826742e-05, "conta_debito_automatico_digital": 0.1767146726192967, "cancelamento_linha": 0.007764300841156211, "roaming_pacote": 0.00011789468096855928, "sem_correspondencia": 0.01862558946277759}, "confidence": 0.7919802168462713, "input_tokens": 392, "latency_ms": 142.5326280000263} +{"id": "g0119-vas_cancelamento-curto_neutro-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"internet_consumo": 0.00048730312397015155, "roaming_cobranca": 0.00010873202409229007, "fidelidade_resgate": 8.468058550801436e-05, "vas_consulta": 0.00012320952489900338, "conta_contestacao": 0.0004300434975234558, "seguranca_fraude": 2.9264827274373526e-05, "vas_contratacao": 2.7491761022526577e-05, "marketplace_compra": 2.0113402031346553e-05, "suporte_chip_esim": 5.8200058541400445e-05, "vas_cancelamento": 0.9983771209333133, "cancelamento_linha": 1.6674595949655106e-05, "troca_numero": 2.5826119424307825e-05, "conta_pagamento_confirmacao": 1.6674595949655106e-05, "internet_problema_conexao": 1.2199395003138047e-05, "suporte_configuracao": 2.426139394897561e-05, "sem_correspondencia": 0.00015820416154834147}, "confidence": 0.9983771209333133, "input_tokens": 513, "latency_ms": 184.79112500000383} +{"id": "g0119-vas_cancelamento-curto_neutro-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.005392386140626652, "beneficios_consulta": 0.00030421760876782875, "plano_consulta": 0.0002684710974493011, "marketplace_pedido": 0.00018451730694215096, "vas_cancelamento": 0.9068599106551948, "plano_nova_linha": 0.00013499574557002234, "plano_troca": 8.715980420131956e-05, "reclamacao_atendimento": 0.00011191540390802132, "recarga_realizar": 0.00011913332732764281, "negociacao_religacao": 0.00011913332732764281, "vas_contratacao": 0.00030421760876782875, "conta_contestacao": 0.05116153522990653, "cancelamento_linha": 0.024166998029488924, "fidelidade_pontos": 0.00044263400893286965, "recarga_nao_creditada": 0.0002684710974493011, "sem_correspondencia": 0.010074303608139285}, "confidence": 0.9068599106551948, "input_tokens": 506, "latency_ms": 164.0797229999862} +{"id": "g0123-vas_cancelamento-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.9936507310262065, "vas_contratacao": 0.0016928030554899443, "cancelamento_linha": 0.0014938934531556149, "sem_correspondencia": 0.0031625724651480024}, "confidence": 0.9936507310262065, "input_tokens": 235, "latency_ms": 79.89246099998581} +{"id": "g0123-vas_cancelamento-emocional-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.014050104355808007, "vas_cancelamento": 0.9849883593779155, "cancelamento_linha": 0.00048076813313829267, "sem_correspondencia": 0.00048076813313829267}, "confidence": 0.9849883593779155, "input_tokens": 222, "latency_ms": 77.96390600003633} +{"id": "g0123-vas_cancelamento-emocional-02-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"suporte_configuracao": 0.003072161825055439, "vas_cancelamento": 0.029147859842671105, "conta_explicacao": 0.0004711312748236318, "conta_contestacao": 0.9652445523186718, "cancelamento_linha": 0.0004711312748236318, "vas_contratacao": 0.00011912064109738201, "internet_problema_conexao": 4.965687103325339e-05, "plano_consulta": 3.0118414747064334e-05, "vas_consulta": 0.00013498137018782703, "conta_debito_automatico_digital": 9.277124856660888e-05, "conta_segunda_via": 3.632974293251596e-05, "sem_correspondencia": 0.0011301851753896335}, "confidence": 0.9652445523186718, "input_tokens": 447, "latency_ms": 150.29162299998688} +{"id": "g0123-vas_cancelamento-emocional-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.022908000872123968, "conta_contestacao": 0.002130775999958045, "vas_cancelamento": 0.9740729835410931, "sem_correspondencia": 0.0008882395868250039}, "confidence": 0.9740729835410931, "input_tokens": 224, "latency_ms": 77.66314700000976} +{"id": "g0123-vas_cancelamento-emocional-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"negociacao_religacao": 0.0014912676240724416, "bonus_nao_recebido": 0.0007982180387651357, "internet_problema_conexao": 0.00013870949632949792, "cancelamento_linha": 0.003157013584935303, "seguranca_perda_roubo": 0.0001571784511914492, "negociacao_divida": 2.565867681146761e-05, "troca_numero": 1.877228897336049e-05, "vas_contratacao": 4.503238022940546e-05, "conta_contestacao": 0.001316039059168619, "fidelidade_pontos": 2.731351928897144e-05, "suporte_configuracao": 1.2120300713328766e-05, "conta_pagamento_confirmacao": 7.42458431544767e-05, "vas_consulta": 0.00033274678378345245, "vas_cancelamento": 0.9919041827817295, "plano_troca": 7.42458431544767e-05, "sem_correspondencia": 0.0004272553276990533}, "confidence": 0.9919041827817295, "input_tokens": 531, "latency_ms": 188.0160570000271} +{"id": "g0123-vas_cancelamento-emocional-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"beneficios_consulta": 0.009848119440969487, "vas_consulta": 0.002821533459889852, "recarga_realizar": 0.0003369841161785123, "desconto_retencao": 0.000629569212769376, "plano_troca": 0.012645235668781493, "vas_cancelamento": 0.8864994607809719, "conta_contestacao": 0.001037984152470805, "cancelamento_linha": 0.07276830701829311, "vas_contratacao": 0.000629569212769376, "troca_numero": 0.00011645859431661867, "conta_pagamento_confirmacao": 2.1542673807924954e-05, "sem_correspondencia": 0.012645235668781493}, "confidence": 0.8864994607809719, "input_tokens": 413, "latency_ms": 146.4724580000052} +{"id": "g0123-vas_cancelamento-emocional-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.5845056162420117, "cancelamento_linha": 0.21502759946468078, "conta_contestacao": 0.010705593795525725, "sem_correspondencia": 0.18976119049778178}, "confidence": 0.5845056162420117, "input_tokens": 230, "latency_ms": 79.17879100000391} +{"id": "g0123-vas_cancelamento-emocional-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_pagamento_confirmacao": 0.0027638066783956276, "conta_contestacao": 0.007512805471256587, "portabilidade": 0.000374040559631914, "internet_pacote_adicional": 8.884242009869577e-05, "marketplace_pedido": 0.00025707406646798984, "seguranca_perda_roubo": 5.06208850797662e-05, "vas_consulta": 0.0005442258029834223, "vas_cancelamento": 0.9839833348354364, "atendimento_humano": 4.755392069511215e-05, "vas_contratacao": 6.106044283567719e-05, "roaming_pacote": 1.543849768623145e-05, "recarga_nao_creditada": 4.755392069511215e-05, "parceiros_ofertas": 6.106044283567719e-05, "suporte_sem_sinal": 2.7095407260691294e-05, "cancelamento_linha": 0.0006166886267697163, "sem_correspondencia": 0.0035487980218713083}, "confidence": 0.9839833348354364, "input_tokens": 510, "latency_ms": 164.69423000000916} +{"id": "g0123-vas_cancelamento-emocional-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.045812624287053946, "roaming_cobranca": 0.002280876257490819, "cancelamento_linha": 0.558112018701012, "internet_problema_conexao": 0.0008390874829869333, "bonus_nao_recebido": 0.0008390874829869333, "conta_contestacao": 0.013125536614994602, "vas_cancelamento": 0.2987358364035211, "vas_contratacao": 0.0006534819888156378, "cadastro_atualizacao": 0.0001066780021436407, "plano_troca": 0.00039635686178667246, "seguranca_perda_roubo": 6.0783293398055055e-05, "roaming_duvida": 0.0001652261219178277, "roaming_pacote": 0.0002121545400432383, "atendimento_humano": 0.00019930074625180267, "vas_consulta": 0.0029287030869378254, "sem_correspondencia": 0.07553224812865915}, "confidence": 0.558112018701012, "input_tokens": 525, "latency_ms": 185.9973150000087} +{"id": "g0123-vas_cancelamento-emocional-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.17634993748863964, "vas_cancelamento": 0.5431960487581493, "conta_contestacao": 0.25658764501442716, "sem_correspondencia": 0.023866368738783988}, "confidence": 0.5431960487581493, "input_tokens": 223, "latency_ms": 78.76833299997088} +{"id": "g0123-vas_cancelamento-emocional-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.588883597763543, "vas_cancelamento": 0.40473338319873847, "cancelamento_linha": 0.001288177639751333, "sem_correspondencia": 0.005094841397967266}, "confidence": 0.588883597763543, "input_tokens": 228, "latency_ms": 79.2111499999919} +{"id": "g0123-vas_cancelamento-emocional-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.0024688378210645226, "cancelamento_linha": 0.00037860854219485526, "roaming_duvida": 0.0001392822989253778, "portabilidade": 5.123909429374176e-05, "plano_nova_linha": 0.00022963768887028396, "atendimento_humano": 3.990504675983564e-05, "vas_cancelamento": 0.9960002634812933, "vas_contratacao": 2.420363433710659e-05, "conta_contestacao": 7.455244229020674e-05, "conta_explicacao": 3.5216080163048396e-05, "bonus_nao_recebido": 7.3816914130008335e-06, "sem_correspondencia": 0.0005508721783946275}, "confidence": 0.9960002634812933, "input_tokens": 423, "latency_ms": 146.39843400004793} +{"id": "g0125-vas_cancelamento-indireto_multiplo-00-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao", "vas_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 134, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.026218537370781683, "conta_debito_automatico_digital": 0.004556098630423598, "marketplace_compra": 0.0011519621361628614, "atendimento_humano": 0.00048020926267401936, "recarga_nao_creditada": 0.001676095018082207, "conta_contestacao": 0.36193574418512825, "vas_consulta": 0.003548293181124453, "parceiros_ofertas": 0.00033004267781197127, "conta_pagamento_confirmacao": 0.0005441483831474263, "cancelamento_linha": 0.001676095018082207, "vas_cancelamento": 0.5266134004328111, "sem_correspondencia": 0.07126937370377023}, "confidence": 0.5266134004328111, "input_tokens": 419, "latency_ms": 144.5382739999559} +{"id": "g0125-vas_cancelamento-indireto_multiplo-01-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 156, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"marketplace_compra": 0.0027772774651735914, "internet_pacote_adicional": 0.00033169849136595303, "roaming_pacote": 0.0002583270448194079, "conta_pagamento_confirmacao": 8.386651248601174e-05, "negociacao_divida": 0.000425909293590863, "cadastro_atualizacao": 6.135805128001488e-05, "vas_contratacao": 5.41482902032399e-05, "vas_cancelamento": 0.000425909293590863, "vas_consulta": 0.00037586363237592977, "cancelamento_linha": 0.0005468783581741896, "conta_contestacao": 0.9887792671270295, "sem_correspondencia": 0.0058794964399105}, "confidence": 0.9887792671270295, "input_tokens": 432, "latency_ms": 149.90509099999372} +{"id": "g0125-vas_cancelamento-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_contratacao": 0.01119493611518729, "beneficios_consulta": 0.0015150698499646563, "conta_contestacao": 0.7848256125500328, "fidelidade_resgate": 0.00029833494220790743, "suporte_configuracao": 0.0002632796624312326, "plano_consulta": 9.098701667782147e-05, "vas_consulta": 0.0006315750776102813, "suporte_chip_esim": 0.0001168296420029142, "plano_troca": 0.0005573630497406987, "roaming_pacote": 0.0005573630497406987, "cancelamento_linha": 0.10621459656580674, "sem_correspondencia": 0.09373405247859685}, "confidence": 0.7848256125500328, "input_tokens": 432, "latency_ms": 146.90181499997834} +{"id": "g0125-vas_cancelamento-indireto_multiplo-03-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"parceiros_ofertas": 0.006194506246229508, "conta_debito_automatico_digital": 0.05877183890089843, "seguranca_perda_roubo": 0.0003494701285443041, "internet_problema_conexao": 0.00012077364472679806, "seguranca_fraude": 0.0003494701285443041, "vas_cancelamento": 0.9193462410835646, "cancelamento_linha": 0.0022788314961959205, "plano_nova_linha": 0.00016507799990643222, "bonus_nao_recebido": 6.072880235527768e-05, "negociacao_religacao": 8.300643118123816e-05, "conta_contestacao": 7.797732574918292e-05, "plano_consulta": 0.00011345633949994798, "vas_consulta": 0.0009499583000112285, "vas_contratacao": 0.0005761788344053021, "portabilidade": 0.0003494701285443041, "sem_correspondencia": 0.010213014209643396}, "confidence": 0.9193462410835646, "input_tokens": 528, "latency_ms": 186.16363199998887} +{"id": "g0125-vas_cancelamento-indireto_multiplo-04-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.004068637769067839, "vas_cancelamento": 0.9955628373963965, "cancelamento_linha": 0.0002600993106013372, "sem_correspondencia": 0.0001084255239342611}, "confidence": 0.9955628373963965, "input_tokens": 215, "latency_ms": 77.70390900003576} +{"id": "g0125-vas_cancelamento-indireto_multiplo-05-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"cancelamento_linha": 0.011162636413011866, "recarga_realizar": 0.0010382869242006516, "conta_contestacao": 0.19786246473430658, "plano_troca": 0.0002974741843006993, "vas_consulta": 0.0011765332219974814, "parceiros_ofertas": 4.285521947857883e-05, "internet_consumo": 2.7669409306088313e-05, "reclamacao_atendimento": 4.025875298791546e-05, "seguranca_perda_roubo": 0.00010280432722470027, "suporte_configuracao": 3.552822481375372e-05, "conta_segunda_via": 5.5027191048226786e-05, "vas_cancelamento": 0.7825612286103495, "vas_contratacao": 0.0005557549422602293, "conta_pagamento_confirmacao": 9.072450034809119e-05, "suporte_chip_esim": 0.0002974741843006993, "sem_correspondencia": 0.004653279160064987}, "confidence": 0.7825612286103495, "input_tokens": 545, "latency_ms": 188.64756199997146} +{"id": "g0125-vas_cancelamento-indireto_multiplo-06-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 115, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_consulta": 0.0007094056838049345, "seguranca_perda_roubo": 2.75066434208574e-05, "recarga_nao_creditada": 3.1169110441405356e-05, "cancelamento_linha": 8.472642652210527e-05, "beneficios_consulta": 6.598500732225744e-05, "internet_consumo": 4.490336101126169e-06, "negociacao_religacao": 3.962707700807633e-06, "fidelidade_pontos": 3.7226193782502452e-06, "marketplace_pedido": 9.506041600680593e-06, "conta_contestacao": 5.416379235245453e-06, "suporte_chip_esim": 5.416379235245453e-06, "troca_numero": 2.012429022656159e-05, "vas_cancelamento": 0.9989175827096956, "suporte_configuracao": 7.403312642519397e-06, "vas_contratacao": 5.8231564578914034e-05, "sem_correspondencia": 4.5350788093531336e-05}, "confidence": 0.9989175827096956, "input_tokens": 516, "latency_ms": 182.9430079999952} +{"id": "g0125-vas_cancelamento-indireto_multiplo-07-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 146, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"conta_contestacao": 0.2935097038058032, "bonus_nao_recebido": 0.0011995070744256046, "vas_contratacao": 0.0005666070217348826, "vas_cancelamento": 0.704093176999342, "internet_consumo": 0.00010481176007782697, "vas_consulta": 5.6101692424847335e-05, "cancelamento_linha": 0.00012642711550092922, "sem_correspondencia": 0.0003436645306906688}, "confidence": 0.704093176999342, "input_tokens": 333, "latency_ms": 118.67828100002953} +{"id": "g0125-vas_cancelamento-indireto_multiplo-08-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.9975643445291784, "conta_contestacao": 0.0013235488510115816, "cancelamento_linha": 0.0006252002081366717, "sem_correspondencia": 0.0004869064116732452}, "confidence": 0.9975643445291784, "input_tokens": 224, "latency_ms": 78.24185700002317} +{"id": "g0125-vas_cancelamento-indireto_multiplo-09-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"vas_cancelamento": 0.4521248649185513, "parceiros_ofertas": 0.0023725335473874956, "plano_consulta": 0.0009890191263189677, "marketplace_compra": 0.0002206799960454114, "seguranca_perda_roubo": 0.0003638398034980899, "bonus_nao_recebido": 0.0001338491835868047, "vas_consulta": 0.009383552207620468, "vas_contratacao": 0.0003638398034980899, "desconto_retencao": 0.0002206799960454114, "cancelamento_linha": 0.0002833587238768585, "plano_nova_linha": 0.0002500631961416513, "cadastro_atualizacao": 0.0005998704231546558, "conta_contestacao": 0.5123245912755042, "recarga_realizar": 9.199310885413545e-05, "negociacao_religacao": 0.00041228451049799865, "sem_correspondencia": 0.019864980179418432}, "confidence": 0.5123245912755042, "input_tokens": 519, "latency_ms": 187.28317099999003} +{"id": "g0125-vas_cancelamento-indireto_multiplo-10-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 123, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"bonus_nao_recebido": 0.001025857794248488, "conta_vencimento": 8.420753562920298e-05, "plano_nova_linha": 0.0002020033767867492, "conta_contestacao": 6.558089468853652e-05, "vas_cancelamento": 0.9927999018667204, "negociacao_religacao": 6.16075491414061e-05, "vas_consulta": 0.00017826735432593515, "vas_contratacao": 4.2342208017476375e-05, "roaming_cobranca": 2.0001042836658266e-05, "marketplace_compra": 1.6581446905563218e-05, "cancelamento_linha": 0.00029391317894860575, "sem_correspondencia": 0.0052097357517510885}, "confidence": 0.9927999018667204, "input_tokens": 415, "latency_ms": 145.39550299997472} +{"id": "g0125-vas_cancelamento-indireto_multiplo-11-D1", "gold": "vas_cancelamento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_cancelamento", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"vas_contratacao": 0.0018804071745560941, "beneficios_consulta": 0.0004754413899631082, "conta_vencimento": 0.0003702741268078259, "plano_troca": 0.00010608531348366042, "plano_nova_linha": 0.0001981934580587786, "roaming_pacote": 5.011115382672655e-05, "conta_contestacao": 0.0016594535071436036, "suporte_configuracao": 4.707507249748242e-05, "cancelamento_linha": 0.015744456508497207, "vas_consulta": 0.0018804071745560941, "vas_cancelamento": 0.9740750320184184, "sem_correspondencia": 0.00351306310219097}, "confidence": 0.9740750320184184, "input_tokens": 433, "latency_ms": 146.69788699995934} +{"id": "g0126-vas_contratacao-curto_neutro-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 0.002181803750394527, "beneficios_consulta": 0.00010862561248615427, "fidelidade_pontos": 2.5800844452457183e-05, "vas_contratacao": 0.997400049883136, "plano_nova_linha": 0.00012308894475212225, "parceiros_ofertas": 2.2769165313360404e-05, "vas_consulta": 2.9236186979119666e-05, "sem_correspondencia": 0.00010862561248615427}, "confidence": 0.997400049883136, "input_tokens": 299, "latency_ms": 108.44412799997372} +{"id": "g0126-vas_contratacao-curto_neutro-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.0019255232426568052, "vas_cancelamento": 6.588778212909338e-05, "vas_contratacao": 0.9974457338931969, "parceiros_ofertas": 2.2770208211621115e-05, "plano_nova_linha": 0.00012309458260685376, "cadastro_atualizacao": 2.4238760469676615e-05, "beneficios_consulta": 5.814576364709357e-05, "sem_correspondencia": 0.0003346057670819614}, "confidence": 0.9974457338931969, "input_tokens": 301, "latency_ms": 106.67116199999782} +{"id": "g0126-vas_contratacao-curto_neutro-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.022676800030999106, "cancelamento_linha": 0.0007759574263907195, "fidelidade_pontos": 0.00041534008051981574, "recarga_realizar": 9.267489868244823e-05, "vas_consulta": 0.0007759574263907195, "recarga_nao_creditada": 9.267489868244823e-05, "roaming_cobranca": 3.8632645438266505e-05, "conta_vencimento": 4.659986554279252e-05, "seguranca_fraude": 0.000222315524820229, "vas_cancelamento": 0.0016427018845598814, "vas_contratacao": 0.9642420736171393, "internet_problema_conexao": 0.00015279507671773167, "parceiros_ofertas": 0.00010501441808014107, "conta_contestacao": 9.267489868244823e-05, "beneficios_consulta": 0.0002854587843934485, "sem_correspondencia": 0.008342328522960499}, "confidence": 0.9642420736171393, "input_tokens": 491, "latency_ms": 162.96457800001463} +{"id": "g0126-vas_contratacao-curto_neutro-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.7877726000410097, "vas_consulta": 0.034612312438340925, "parceiros_ofertas": 0.0053079700264080775, "plano_troca": 0.001342064996020728, "beneficios_consulta": 0.02378867125303513, "cadastro_atualizacao": 0.001342064996020728, "vas_cancelamento": 0.03922088829657169, "sem_correspondencia": 0.10661342795259286}, "confidence": 0.7877726000410097, "input_tokens": 307, "latency_ms": 110.03069700001333} +{"id": "g0126-vas_contratacao-curto_neutro-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9997335400323939, "parceiros_ofertas": 5.1431152183925295e-05, "vas_consulta": 2.7529111988345436e-05, "vas_cancelamento": 1.4735271808741039e-05, "bonus_nao_recebido": 2.4294356060619297e-05, "beneficios_consulta": 1.6697250455594123e-05, "recarga_saldo": 8.395904794362405e-06, "sem_correspondencia": 0.00012337692031428034}, "confidence": 0.9997335400323939, "input_tokens": 307, "latency_ms": 108.03020299999844} +{"id": "g0126-vas_contratacao-curto_neutro-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"internet_pacote_adicional": 0.0007088788419739335, "portabilidade": 9.59363188589843e-05, "recarga_realizar": 5.81883187679413e-05, "parceiros_ofertas": 0.0006255833823497512, "recarga_nao_creditada": 5.135101107931328e-05, "roaming_duvida": 6.528548430369572e-06, "internet_problema_conexao": 6.528548430369572e-06, "beneficios_consulta": 5.81883187679413e-05, "conta_explicacao": 2.748621554620772e-05, "vas_contratacao": 0.998175734173226, "cancelamento_linha": 3.0838679164564376e-06, "vas_consulta": 6.593600339845207e-05, "troca_numero": 8.382822118671392e-06, "vas_cancelamento": 1.4712310997844021e-05, "negociacao_divida": 3.5292999369888446e-05, "sem_correspondencia": 5.81883187679413e-05}, "confidence": 0.998175734173226, "input_tokens": 487, "latency_ms": 163.46345799996698} +{"id": "g0126-vas_contratacao-curto_neutro-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9980332115563525, "plano_troca": 0.00023010640510929192, "conta_vencimento": 5.8180010459916626e-05, "vas_consulta": 3.528796012634114e-05, "parceiros_ofertas": 0.00010869456934510364, "vas_cancelamento": 0.00017920704848886247, "beneficios_consulta": 3.114151551002476e-05, "sem_correspondencia": 0.00132417093460799}, "confidence": 0.9980332115563525, "input_tokens": 301, "latency_ms": 107.86382800000638} +{"id": "g0126-vas_contratacao-curto_neutro-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_consulta": 0.0019245599018483898, "plano_consulta": 8.455926066178419e-05, "vas_cancelamento": 0.00017901195622575263, "atendimento_humano": 2.9222898529458556e-05, "roaming_pacote": 0.0002951408199390386, "beneficios_consulta": 1.4694196180452336e-05, "parceiros_ofertas": 1.8867721373496728e-05, "bonus_nao_recebido": 7.3887058524314215e-06, "conta_explicacao": 1.8867721373496728e-05, "troca_numero": 7.865236438487207e-06, "internet_problema_conexao": 1.564189041234349e-05, "marketplace_pedido": 4.2519066470621065e-05, "cadastro_atualizacao": 8.455926066178419e-05, "internet_consumo": 3.52495441819928e-05, "vas_contratacao": 0.9969467109999115, "sem_correspondencia": 0.0002951408199390386}, "confidence": 0.9969467109999115, "input_tokens": 493, "latency_ms": 163.11750100004474} +{"id": "g0126-vas_contratacao-curto_neutro-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.07702573792950416, "vas_contratacao": 0.2688462419255463, "parceiros_ofertas": 0.009199412513855133, "sem_correspondencia": 0.6449286076310944}, "confidence": 0.6449286076310944, "input_tokens": 200, "latency_ms": 76.29129299999704} +{"id": "g0126-vas_contratacao-curto_neutro-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.028957709131306502, "parceiros_ofertas": 0.0014417194442970748, "vas_contratacao": 0.9589476255715662, "sem_correspondencia": 0.010652945852830208}, "confidence": 0.9589476255715662, "input_tokens": 200, "latency_ms": 75.65326899998581} +{"id": "g0126-vas_contratacao-curto_neutro-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"conta_debito_automatico_digital": 0.0006241588836188612, "plano_consulta": 0.00020263472159049635, "recarga_realizar": 5.805581974610634e-05, "parceiros_ofertas": 3.5212634650763604e-05, "marketplace_compra": 0.0003340881756686499, "beneficios_consulta": 8.447071929920656e-05, "vas_consulta": 2.1357542524947587e-05, "plano_nova_linha": 3.107504101114187e-05, "vas_cancelamento": 0.0001392686716599417, "marketplace_pedido": 5.805581974610634e-05, "fidelidade_resgate": 1.8847965125085025e-05, "reclamacao_atendimento": 0.0003340881756686499, "portabilidade": 0.00022961522130789797, "vas_contratacao": 0.9959028156356617, "conta_contestacao": 0.00022961522130789797, "sem_correspondencia": 0.0016966397514124344}, "confidence": 0.9959028156356617, "input_tokens": 512, "latency_ms": 164.08691500004124} +{"id": "g0126-vas_contratacao-curto_neutro-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0006262706852687076, "vas_contratacao": 0.999272389095791, "beneficios_consulta": 6.600844459314917e-05, "sem_correspondencia": 3.5331774347245644e-05}, "confidence": 0.999272389095791, "input_tokens": 203, "latency_ms": 78.16920999999866} +{"id": "g0130-vas_contratacao-emocional-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.00831122040108442, "negociacao_religacao": 0.0012745669290491945, "suporte_sem_sinal": 0.00046888696959421905, "conta_explicacao": 0.00041379129832917565, "parceiros_ofertas": 0.0008759961854370451, "plano_consulta": 0.0006822265151859342, "vas_cancelamento": 0.00017249387634689237, "vas_consulta": 0.0002214865214524022, "fidelidade_pontos": 0.0008759961854370451, "beneficios_consulta": 0.02259223938858588, "marketplace_compra": 0.0034646321223892745, "sem_correspondencia": 0.9606464636071085}, "confidence": 0.9606464636071085, "input_tokens": 404, "latency_ms": 146.48850200001107} +{"id": "g0130-vas_contratacao-emocional-01-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_cancelamento": 0.006145497063992448, "vas_contratacao": 0.9120726335227287, "vas_consulta": 0.0009424424984941671, "conta_explicacao": 0.0003928684833531381, "beneficios_consulta": 0.0008317025857851898, "suporte_sem_sinal": 0.0002700142965834814, "parceiros_ofertas": 0.0002700142965834814, "plano_consulta": 0.0003059662824794992, "atendimento_humano": 0.0003059662824794992, "desconto_retencao": 0.0032894475374318586, "bonus_nao_recebido": 0.0003059662824794992, "sem_correspondencia": 0.07486748086760893}, "confidence": 0.9120726335227287, "input_tokens": 415, "latency_ms": 145.21341599999005} +{"id": "g0130-vas_contratacao-emocional-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "vas_cancelamento", "probabilities": {"beneficios_consulta": 0.34373065759143345, "vas_consulta": 0.036228944768276795, "parceiros_ofertas": 0.001803732950073763, "negociacao_divida": 0.0012396863183877095, "internet_pacote_adicional": 0.0049030545015783375, "reclamacao_atendimento": 0.0012396863183877095, "conta_debito_automatico_digital": 0.0004024672220149586, "suporte_configuracao": 0.0003551760768200276, "suporte_chip_esim": 0.002043897202121748, "vas_cancelamento": 0.4413589008421917, "bonus_nao_recebido": 0.004326930410846339, "sem_correspondencia": 0.16236686579786752}, "confidence": 0.4413589008421917, "input_tokens": 430, "latency_ms": 147.4718250000251} +{"id": "g0130-vas_contratacao-emocional-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"conta_contestacao": 0.00356634609313505, "vas_contratacao": 0.988848928643709, "troca_numero": 0.0002011994787090583, "vas_cancelamento": 0.00012203365255524309, "cadastro_atualizacao": 0.00013828224461506826, "roaming_duvida": 4.7789064984554724e-05, "beneficios_consulta": 6.531990719410954e-05, "conta_explicacao": 5.7644615775914904e-05, "seguranca_fraude": 4.217370182628349e-05, "vas_consulta": 0.00010769432039108672, "plano_nova_linha": 0.00037589011273566876, "desconto_retencao": 0.0007957593749059508, "parceiros_ofertas": 8.38724210529211e-05, "negociacao_divida": 6.531990719410954e-05, "cancelamento_linha": 0.0002927435141473375, "sem_correspondencia": 0.005189002947068663}, "confidence": 0.988848928643709, "input_tokens": 509, "latency_ms": 165.44178200001625} +{"id": "g0130-vas_contratacao-emocional-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"seguranca_perda_roubo": 0.017016384277664914, "beneficios_consulta": 0.015016906418228495, "conta_contestacao": 0.0005138502804941597, "plano_troca": 0.0037968685490225957, "parceiros_ofertas": 0.0013967898800158578, "bonus_nao_recebido": 0.00045347128092832145, "vas_contratacao": 0.9290631018135858, "plano_nova_linha": 0.0004001870008303126, "conta_segunda_via": 6.532873202795706e-05, "vas_consulta": 0.00045347128092832145, "vas_cancelamento": 3.2849349412458396e-05, "sem_correspondencia": 0.0317907911368607}, "confidence": 0.9290631018135858, "input_tokens": 420, "latency_ms": 144.88991799998985} +{"id": "g0130-vas_contratacao-emocional-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.7629318660665836, "negociacao_divida": 0.004536558703810762, "fidelidade_resgate": 0.0010122430701040486, "desconto_retencao": 0.0051405944774700115, "vas_consulta": 0.0051405944774700115, "beneficios_consulta": 0.004536558703810762, "seguranca_perda_roubo": 0.0014728049765081609, "troca_numero": 0.00016524413870710355, "marketplace_pedido": 0.0002900124951732956, "parceiros_ofertas": 0.0010122430701040486, "conta_contestacao": 0.0001369922025968298, "conta_debito_automatico_digital": 0.0014728049765081609, "vas_cancelamento": 0.01794243773160469, "internet_problema_conexao": 0.00061395645709975, "portabilidade": 0.0006957038096129711, "sem_correspondencia": 0.19289938464283596}, "confidence": 0.7629318660665836, "input_tokens": 504, "latency_ms": 164.18991299997288} +{"id": "g0130-vas_contratacao-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.012069924048104794, "seguranca_fraude": 0.002376708963899702, "reclamacao_atendimento": 0.003458091137520187, "roaming_duvida": 0.0004680017435543147, "suporte_sem_sinal": 0.0005303154517411493, "fidelidade_resgate": 0.0006009261337779184, "cadastro_atualizacao": 0.00025050328180426066, "parceiros_ofertas": 0.00025050328180426066, "vas_cancelamento": 0.0014415468558190156, "conta_vencimento": 0.00036448012435888314, "portabilidade": 0.00019509215203111497, "suporte_configuracao": 0.003051754717716805, "negociacao_divida": 0.000990759698879245, "recarga_saldo": 0.0014415468558190156, "vas_consulta": 0.013677015763744032, "sem_correspondencia": 0.9588328297894253}, "confidence": 0.9588328297894253, "input_tokens": 522, "latency_ms": 187.47101100001373} +{"id": "g0130-vas_contratacao-emocional-07-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9997056323601582, "parceiros_ofertas": 0.0001233734762339172, "beneficios_consulta": 3.119369986401012e-05, "sem_correspondencia": 0.00013980046374394015}, "confidence": 0.9997056323601582, "input_tokens": 217, "latency_ms": 77.71314100000382} +{"id": "g0130-vas_contratacao-emocional-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"negociacao_religacao": 0.046739934458978435, "fidelidade_resgate": 0.03212385584504859, "fidelidade_pontos": 0.001245577062892192, "parceiros_ofertas": 0.0015993526071968402, "recarga_nao_creditada": 0.001812303932753495, "vas_cancelamento": 0.0005883689433716628, "vas_contratacao": 0.8284851616947124, "marketplace_compra": 0.009203638793251678, "vas_consulta": 0.00031493120112532517, "beneficios_consulta": 0.0007554806776789256, "portabilidade": 7.027064934283116e-05, "sem_correspondencia": 0.07706112413364763}, "confidence": 0.8284851616947124, "input_tokens": 413, "latency_ms": 145.18093800000997} +{"id": "g0130-vas_contratacao-emocional-09-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"beneficios_consulta": 0.004060235682433912, "vas_contratacao": 0.9935069145828895, "parceiros_ofertas": 0.0002595621831731568, "sem_correspondencia": 0.0021732875515033533}, "confidence": 0.9935069145828895, "input_tokens": 207, "latency_ms": 75.9790060000114} +{"id": "g0130-vas_contratacao-emocional-10-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.15537195493773906, "conta_pagamento_confirmacao": 0.02102730752852514, "vas_consulta": 0.004691826496330098, "beneficios_consulta": 0.004691826496330098, "internet_consumo": 0.003653998149377046, "vas_cancelamento": 0.008765485884742094, "parceiros_ofertas": 0.012753706707256774, "sem_correspondencia": 0.7890438937996996}, "confidence": 0.7890438937996996, "input_tokens": 314, "latency_ms": 109.35265000000527} +{"id": "g0130-vas_contratacao-emocional-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0002611386318969634, "vas_contratacao": 0.9995409704243079, "vas_consulta": 2.7523809305086075e-05, "vas_cancelamento": 1.891681904687286e-05, "marketplace_compra": 6.602618613783271e-05, "marketplace_pedido": 1.568259381320721e-05, "beneficios_consulta": 1.1473630736164305e-05, "sem_correspondencia": 5.8267904756111315e-05}, "confidence": 0.9995409704243079, "input_tokens": 317, "latency_ms": 109.84693400001788} +{"id": "g0132-vas_contratacao-indireto_multiplo-00-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 124, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8741230660100172, "parceiros_ofertas": 0.006674011967865227, "vas_contratacao": 0.11829969272212199, "sem_correspondencia": 0.0009032292999955834}, "confidence": 0.8741230660100172, "input_tokens": 217, "latency_ms": 77.13569599997072} +{"id": "g0132-vas_contratacao-indireto_multiplo-02-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.012610090236520495, "vas_consulta": 0.0036128513416029714, "roaming_duvida": 0.0005540486977071789, "plano_consulta": 0.0004889462596076142, "bonus_nao_recebido": 0.002813691453960969, "parceiros_ofertas": 0.0009134718729135313, "vas_cancelamento": 0.000711412609938761, "beneficios_consulta": 0.00038079172986224443, "conta_debito_automatico_digital": 0.0019338199701331568, "vas_contratacao": 0.2870043309031121, "cancelamento_linha": 0.0004889462596076142, "sem_correspondencia": 0.6884875986650334}, "confidence": 0.6884875986650334, "input_tokens": 427, "latency_ms": 147.83453699999427} +{"id": "g0132-vas_contratacao-indireto_multiplo-03-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.0019228970265135518, "seguranca_fraude": 0.0010292526093065625, "roaming_pacote": 0.00010848242689918719, "conta_contestacao": 5.806645879126587e-05, "cancelamento_linha": 0.0002948858097471973, "seguranca_perda_roubo": 5.1243470027348176e-05, "bonus_nao_recebido": 3.9908454584594825e-05, "vas_contratacao": 0.9960853202506407, "vas_consulta": 8.448619901857342e-05, "beneficios_consulta": 4.248232876927624e-05, "vas_cancelamento": 2.2739151983856195e-05, "sem_correspondencia": 0.0002602358137180519}, "confidence": 0.9960853202506407, "input_tokens": 409, "latency_ms": 144.70828899999333} +{"id": "g0132-vas_contratacao-indireto_multiplo-04-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.00664546918464301, "vas_contratacao": 0.9862750754116932, "beneficios_consulta": 0.0019039587987867992, "sem_correspondencia": 0.005175496604876868}, "confidence": 0.9862750754116932, "input_tokens": 213, "latency_ms": 76.90869900000052} +{"id": "g0132-vas_contratacao-indireto_multiplo-05-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"parceiros_ofertas": 0.044743271016365285, "seguranca_fraude": 0.0041617724992015015, "suporte_chip_esim": 0.0006382284836311813, "vas_cancelamento": 0.000819501594636513, "vas_consulta": 0.0015310305412889252, "vas_contratacao": 0.6999025178034681, "cadastro_atualizacao": 0.0003416190898699351, "reclamacao_atendimento": 0.0003014777886739862, "marketplace_compra": 0.002524242619514582, "marketplace_pedido": 0.001351129710449893, "beneficios_consulta": 0.016460129537682854, "sem_correspondencia": 0.22722507931521724}, "confidence": 0.6999025178034681, "input_tokens": 440, "latency_ms": 149.13226100003385} +{"id": "g0132-vas_contratacao-indireto_multiplo-06-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 71, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"desconto_retencao": 0.0016950368314376917, "conta_debito_automatico_digital": 0.0002599423170860598, "roaming_pacote": 5.118567711387583e-05, "negociacao_divida": 2.5737774792681264e-05, "recarga_saldo": 7.447472075210869e-05, "vas_consulta": 7.447472075210869e-05, "conta_segunda_via": 1.5610749524540155e-05, "parceiros_ofertas": 2.1337364740302285e-05, "troca_numero": 2.5737774792681264e-05, "vas_cancelamento": 5.118567711387583e-05, "beneficios_consulta": 5.8000970840766456e-05, "plano_nova_linha": 0.0007065964769825756, "plano_troca": 0.0013200960116585472, "vas_contratacao": 0.9949619249635223, "conta_pagamento_confirmacao": 0.00010836007930040614, "sem_correspondencia": 0.0005502978895895258}, "confidence": 0.9949619249635223, "input_tokens": 504, "latency_ms": 164.11060199999383} +{"id": "g0132-vas_contratacao-indireto_multiplo-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 122, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.013572908489167252, "vas_cancelamento": 0.002081472931345492, "plano_nova_linha": 0.0006757553229009308, "conta_vencimento": 0.000319204212375104, "fidelidade_pontos": 0.0006757553229009308, "marketplace_pedido": 0.0004098663218034252, "vas_contratacao": 0.005658030045705833, "internet_problema_conexao": 0.0001708577027051773, "vas_consulta": 0.0026726641479951504, "internet_consumo": 0.00016050595780354491, "fidelidade_resgate": 8.070746403609374e-05, "conta_explicacao": 0.0012624771502229703, "plano_troca": 0.0026726641479951504, "cancelamento_linha": 0.0026726641479951504, "plano_consulta": 0.015380120258117465, "sem_correspondencia": 0.9515343463769304}, "confidence": 0.9515343463769304, "input_tokens": 518, "latency_ms": 185.57739799996398} +{"id": "g0132-vas_contratacao-indireto_multiplo-08-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.5491389006830982, "vas_consulta": 0.027340015991763056, "vas_cancelamento": 0.004750982392886899, "suporte_chip_esim": 0.002543017622485212, "troca_numero": 0.0008255969456755883, "parceiros_ofertas": 0.03510527542607307, "beneficios_consulta": 0.1782792990292196, "sem_correspondencia": 0.2020169119087983}, "confidence": 0.5491389006830982, "input_tokens": 304, "latency_ms": 107.67905200003725} +{"id": "g0132-vas_contratacao-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.03212442011014877, "marketplace_compra": 0.010429272251215989, "parceiros_ofertas": 0.0020536454701475565, "roaming_duvida": 0.0010992372080227345, "vas_consulta": 0.0049264393809044195, "recarga_realizar": 0.007167927003852936, "beneficios_consulta": 0.0033858889691092417, "sem_correspondencia": 0.9388131696065984}, "confidence": 0.9388131696065984, "input_tokens": 315, "latency_ms": 109.61724399999184} +{"id": "g0132-vas_contratacao-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.017443342277080522, "parceiros_ofertas": 0.0020833101446440867, "recarga_nao_creditada": 0.00031948595815959707, "conta_vencimento": 0.0001937780289714632, "portabilidade": 0.0003620250192651202, "negociacao_religacao": 0.00031948595815959707, "atendimento_humano": 0.0005267432949077388, "beneficios_consulta": 0.11374487984284928, "seguranca_perda_roubo": 0.0008684528745130594, "plano_troca": 0.00046484932621328363, "vas_consulta": 0.0020833101446440867, "conta_contestacao": 0.0016224835720294165, "suporte_sem_sinal": 0.0014318367268103503, "cancelamento_linha": 0.0026750231765664224, "suporte_chip_esim": 0.015393695530246483, "sem_correspondencia": 0.8404672981249395}, "confidence": 0.8404672981249395, "input_tokens": 507, "latency_ms": 164.0164289999575} +{"id": "g0132-vas_contratacao-indireto_multiplo-11-D1", "gold": "vas_contratacao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_contratacao", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 59, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.9977962094294266, "beneficios_consulta": 0.00023005176193028877, "parceiros_ofertas": 9.589984210885956e-05, "reclamacao_atendimento": 3.755491776724603e-05, "seguranca_fraude": 0.0001086687577350071, "vas_cancelamento": 0.0003347233385263606, "vas_consulta": 0.0004870195838281964, "sem_correspondencia": 0.0009098723686773513}, "confidence": 0.9977962094294266, "input_tokens": 317, "latency_ms": 109.38879999997653} +{"id": "g0133-vas_consulta-curto_neutro-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.000803563126081297, "suporte_chip_esim": 9.597192933757355e-05, "fidelidade_resgate": 6.596047809859908e-05, "vas_cancelamento": 3.530609973285171e-05, "suporte_sem_sinal": 5.820991761501273e-05, "conta_contestacao": 7.877855687607638e-06, "troca_numero": 1.146221239107028e-05, "roaming_pacote": 1.471777204160741e-05, "vas_consulta": 0.9985462457379061, "negociacao_religacao": 1.471777204160741e-05, "plano_troca": 2.402610239112743e-06, "plano_nova_linha": 6.596047809859908e-05, "conta_vencimento": 1.7753021840669245e-05, "parceiros_ofertas": 1.146221239107028e-05, "plano_consulta": 0.0001396383332305142, "sem_correspondencia": 0.00010875044326671024}, "confidence": 0.9985462457379061, "input_tokens": 498, "latency_ms": 163.80664799999067} +{"id": "g0133-vas_consulta-curto_neutro-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"parceiros_ofertas": 0.00530196213623499, "marketplace_pedido": 0.0008130822276153828, "troca_numero": 0.0004931592999161757, "vas_contratacao": 0.044392785452627814, "vas_cancelamento": 0.006007910192893563, "suporte_chip_esim": 0.00038407284895366345, "vas_consulta": 0.8916529313319042, "seguranca_fraude": 0.00016010538351850286, "reclamacao_atendimento": 0.00020557938178629627, "fidelidade_resgate": 0.00016010538351850286, "plano_consulta": 0.00012469019805815763, "sem_correspondencia": 0.05030361616297271}, "confidence": 0.8916529313319042, "input_tokens": 417, "latency_ms": 144.6950829999878} +{"id": "g0133-vas_consulta-curto_neutro-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.22504055390012703, "vas_cancelamento": 0.07305997107936593, "plano_consulta": 0.008725769207489366, "sem_correspondencia": 0.6931737058130176}, "confidence": 0.6931737058130176, "input_tokens": 209, "latency_ms": 75.80141500000082} +{"id": "g0133-vas_consulta-curto_neutro-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"vas_consulta": 0.26725564394847634, "plano_consulta": 0.440630064892513, "vas_cancelamento": 0.02485864721053448, "sem_correspondencia": 0.26725564394847634}, "confidence": 0.440630064892513, "input_tokens": 207, "latency_ms": 75.73771299996679} +{"id": "g0133-vas_consulta-curto_neutro-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 45, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0201903740776858, "vas_consulta": 0.9728267025695574, "plano_consulta": 0.005104926020948709, "sem_correspondencia": 0.0018779973318081655}, "confidence": 0.9728267025695574, "input_tokens": 209, "latency_ms": 76.35874499999318} +{"id": "g0133-vas_consulta-curto_neutro-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.007572651775251044, "vas_consulta": 0.9918216538239076, "vas_cancelamento": 0.00037702013166045, "sem_correspondencia": 0.00022867426918095663}, "confidence": 0.9918216538239076, "input_tokens": 209, "latency_ms": 76.78855199998225} +{"id": "g0133-vas_consulta-curto_neutro-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"reclamacao_atendimento": 0.0009878855534762702, "vas_cancelamento": 0.0011194209867287012, "fidelidade_pontos": 0.00015149715629993724, "internet_problema_conexao": 7.156218947146806e-05, "marketplace_pedido": 0.00013369577118506893, "bonus_nao_recebido": 2.050291055739339e-05, "negociacao_divida": 1.926070200331167e-05, "recarga_realizar": 1.8093755060868665e-05, "roaming_pacote": 5.235601625896685e-05, "negociacao_religacao": 1.8093755060868665e-05, "roaming_duvida": 2.632625827176854e-05, "vas_contratacao": 0.03707013190756625, "plano_consulta": 0.0005287770325669818, "vas_consulta": 0.9560513026713181, "cadastro_atualizacao": 0.00028303394981983533, "sem_correspondencia": 0.0034480593843541933}, "confidence": 0.9560513026713181, "input_tokens": 514, "latency_ms": 184.04993800004377} +{"id": "g0133-vas_consulta-curto_neutro-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_saldo": 0.0030806930010447236, "vas_consulta": 0.9679249681357587, "suporte_sem_sinal": 0.00036793630943327975, "vas_cancelamento": 0.000535344171351728, "conta_contestacao": 0.000286549085907041, "seguranca_fraude": 0.000286549085907041, "vas_contratacao": 0.00032470265342327665, "plano_consulta": 0.0006066244196255526, "recarga_nao_creditada": 0.0002528786807514108, "roaming_duvida": 0.000286549085907041, "beneficios_consulta": 0.0002528786807514108, "sem_correspondencia": 0.025794326690138612}, "confidence": 0.9679249681357587, "input_tokens": 412, "latency_ms": 145.652063} +{"id": "g0133-vas_consulta-curto_neutro-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.003135475976283947, "vas_consulta": 0.985137267298585, "internet_problema_conexao": 0.0004808408143860944, "plano_consulta": 0.0006174118270525778, "vas_cancelamento": 0.003135475976283947, "vas_contratacao": 0.0006996192567297915, "conta_vencimento": 0.0001561061567970438, "sem_correspondencia": 0.006637802693881758}, "confidence": 0.985137267298585, "input_tokens": 303, "latency_ms": 107.97248000000081} +{"id": "g0133-vas_consulta-curto_neutro-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.03806937240438721, "vas_consulta": 0.6747957719056312, "plano_consulta": 0.005838127342882035, "sem_correspondencia": 0.2812967283470995}, "confidence": 0.6747957719056312, "input_tokens": 210, "latency_ms": 76.7473500000051} +{"id": "g0133-vas_consulta-curto_neutro-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.2729323471380407, "plano_consulta": 0.04742853025736315, "beneficios_consulta": 0.002083864185773535, "suporte_sem_sinal": 0.0007666107921395507, "negociacao_divida": 0.0014322175133386294, "negociacao_religacao": 0.0008686838332172662, "conta_contestacao": 0.001115412120916705, "portabilidade": 0.0004103371877186906, "vas_contratacao": 0.009339231345450182, "atendimento_humano": 0.0038931708409091965, "vas_cancelamento": 0.004998930311234996, "sem_correspondencia": 0.6547306644738975}, "confidence": 0.6547306644738975, "input_tokens": 406, "latency_ms": 144.2493129999889} +{"id": "g0133-vas_consulta-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.11283708261475474, "vas_cancelamento": 0.011892941009418172, "vas_contratacao": 0.8337595334800951, "sem_correspondencia": 0.041510442895731844}, "confidence": 0.8337595334800951, "input_tokens": 208, "latency_ms": 75.80270099998643} +{"id": "g0136-vas_consulta-regionalismo-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0004305455412893677, "vas_cancelamento": 1.8916850869484967e-05, "vas_consulta": 0.9995426518911819, "sem_correspondencia": 7.88571665941065e-06}, "confidence": 0.9995426518911819, "input_tokens": 210, "latency_ms": 76.51787300000024} +{"id": "g0136-vas_consulta-regionalismo-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.005215086032881209, "vas_consulta": 0.9938194849768921, "vas_cancelamento": 0.0007057851453632812, "sem_correspondencia": 0.0002596438448633491}, "confidence": 0.9938194849768921, "input_tokens": 213, "latency_ms": 77.21306500002356} +{"id": "g0136-vas_consulta-regionalismo-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"recarga_realizar": 0.0003797480126470868, "vas_cancelamento": 6.599030967515378e-05, "vas_consulta": 0.9989978526642327, "conta_segunda_via": 2.142391685778025e-05, "atendimento_humano": 2.4276478246025992e-05, "plano_consulta": 9.601533402534518e-05, "conta_contestacao": 1.2994262425378064e-05, "conta_pagamento_confirmacao": 5.416814478875653e-06, "plano_nova_linha": 2.7508853770394817e-05, "vas_contratacao": 2.7508853770394817e-05, "marketplace_compra": 6.1380549472879335e-06, "sem_correspondencia": 0.00033512644492370984}, "confidence": 0.9989978526642327, "input_tokens": 409, "latency_ms": 146.6414540000187} +{"id": "g0136-vas_consulta-regionalismo-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.002768184142953297, "seguranca_perda_roubo": 0.0007930980355484337, "conta_debito_automatico_digital": 0.0003746329850376844, "suporte_configuracao": 0.00015617026278099755, "parceiros_ofertas": 0.00022722639156501982, "vas_consulta": 0.985541820169179, "vas_cancelamento": 0.00020052658674160444, "vas_contratacao": 6.510145115661002e-05, "plano_consulta": 0.0002917644621117265, "roaming_cobranca": 0.00015617026278099755, "seguranca_fraude": 0.0008986978121120465, "sem_correspondencia": 0.008526607438032465}, "confidence": 0.985541820169179, "input_tokens": 421, "latency_ms": 145.09993399997256} +{"id": "g0136-vas_consulta-regionalismo-04-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"conta_contestacao": 0.007352577242210844, "plano_consulta": 0.025663016196544826, "conta_pagamento_confirmacao": 0.0008781401244475726, "conta_debito_automatico_digital": 0.00025159135796963387, "conta_vencimento": 0.0006838962165661905, "conta_explicacao": 0.9629975782157013, "conta_segunda_via": 0.0005326189090013203, "sem_correspondencia": 0.0016405817375582062}, "confidence": 0.9629975782157013, "input_tokens": 322, "latency_ms": 115.81916699998374} +{"id": "g0136-vas_consulta-regionalismo-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"internet_consumo": 0.0035614424715429017, "cadastro_atualizacao": 0.0011562310857412225, "vas_cancelamento": 0.000701289603214878, "plano_consulta": 0.0002276754000164682, "internet_problema_conexao": 0.0011562310857412225, "vas_consulta": 0.9874892902824169, "marketplace_pedido": 8.915896770233993e-05, "atendimento_humano": 4.483194442002775e-05, "vas_contratacao": 0.0002579900273300319, "marketplace_compra": 8.915896770233993e-05, "desconto_retencao": 4.483194442002775e-05, "sem_correspondencia": 0.00518186821975155}, "confidence": 0.9874892902824169, "input_tokens": 408, "latency_ms": 145.05409499997768} +{"id": "g0136-vas_consulta-regionalismo-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"negociacao_divida": 0.0003343298350108289, "vas_cancelamento": 0.00029504504383867533, "plano_nova_linha": 5.809781384296843e-05, "vas_consulta": 0.9966231919818735, "vas_contratacao": 9.57871014640784e-05, "plano_consulta": 0.0008020155812435735, "portabilidade": 2.5780748614408565e-05, "internet_pacote_adicional": 1.144013784952033e-05, "cancelamento_linha": 3.310313648213787e-05, "conta_vencimento": 1.886159861224579e-05, "fidelidade_resgate": 4.480022351830376e-06, "sem_correspondencia": 0.001697866998816269}, "confidence": 0.9966231919818735, "input_tokens": 405, "latency_ms": 144.6597980000206} +{"id": "g0136-vas_consulta-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.013892891220396504, "vas_cancelamento": 0.004510361413442879, "marketplace_compra": 0.0007837832892006926, "vas_contratacao": 0.0006104110393877808, "plano_nova_linha": 0.0007837832892006926, "suporte_chip_esim": 0.0011403979567082227, "cancelamento_linha": 0.00019817145004001784, "roaming_duvida": 0.0001543360804735617, "fidelidade_pontos": 0.0018801983682878106, "suporte_configuracao": 0.001659269236258603, "plano_consulta": 0.0004195289630268756, "sem_correspondencia": 0.9739668676935763}, "confidence": 0.9739668676935763, "input_tokens": 432, "latency_ms": 147.046859999989} +{"id": "g0136-vas_consulta-regionalismo-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0019251031517786223, "vas_cancelamento": 0.0005515512874352459, "vas_consulta": 0.9972281214307721, "sem_correspondencia": 0.0002952241300140779}, "confidence": 0.9972281214307721, "input_tokens": 209, "latency_ms": 75.66025300002366} +{"id": "g0136-vas_consulta-regionalismo-09-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 79, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_vencimento": 0.004008125831527009, "conta_explicacao": 0.980756054474479, "conta_pagamento_confirmacao": 0.00042245335458932447, "conta_debito_automatico_digital": 0.00015541190400732187, "plano_consulta": 0.0005424408446576916, "conta_contestacao": 0.002431051204807325, "conta_segunda_via": 0.0007892467719151866, "sem_correspondencia": 0.01089521561401717}, "confidence": 0.980756054474479, "input_tokens": 325, "latency_ms": 115.79749000003403} +{"id": "g0136-vas_consulta-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": false, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"vas_contratacao": 0.07643201413440001, "vas_cancelamento": 0.015050355942435345, "plano_consulta": 0.7251667595480085, "sem_correspondencia": 0.1833508703751562}, "confidence": 0.7251667595480085, "input_tokens": 225, "latency_ms": 78.16350500002045} +{"id": "g0136-vas_consulta-regionalismo-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_explicacao": 0.005649516003612427, "roaming_pacote": 0.001260577410647158, "vas_contratacao": 0.0030239680065344836, "vas_cancelamento": 0.0005254868453634788, "vas_consulta": 0.950102504655884, "plano_consulta": 0.0064017403200696986, "internet_pacote_adicional": 0.0005254868453634788, "sem_correspondencia": 0.032510719912525264}, "confidence": 0.950102504655884, "input_tokens": 308, "latency_ms": 108.85787699999128} +{"id": "g0138-vas_consulta-longo_contexto-00-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 192, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0010319332658409403, "plano_consulta": 0.00023025543486958122, "vas_consulta": 0.9986795936082052, "sem_correspondencia": 5.821769108427105e-05}, "confidence": 0.9986795936082052, "input_tokens": 242, "latency_ms": 79.76134299997284} +{"id": "g0138-vas_consulta-longo_contexto-01-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_contratacao": 0.0002957179457434999, "suporte_configuracao": 0.0002957179457434999, "conta_explicacao": 0.00013968726661451147, "seguranca_perda_roubo": 2.0123858758366796e-05, "conta_vencimento": 4.534981576494479e-05, "marketplace_compra": 1.4722929582335909e-05, "conta_pagamento_confirmacao": 4.534981576494479e-05, "vas_consulta": 0.9988961657473425, "conta_segunda_via": 1.3830912372529303e-05, "plano_consulta": 3.116844217039235e-05, "vas_cancelamento": 2.280331942177864e-05, "sem_correspondencia": 0.00017936200072066975}, "confidence": 0.9988961657473425, "input_tokens": 440, "latency_ms": 148.7329139999929} +{"id": "g0138-vas_consulta-longo_contexto-02-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 154, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"plano_consulta": 0.0016948177239030186, "cadastro_atualizacao": 0.0006234885971568983, "conta_segunda_via": 0.00042851702827435964, "conta_contestacao": 0.00033372939717950267, "internet_problema_conexao": 0.00025990871585734453, "troca_numero": 3.304368508594768e-05, "internet_pacote_adicional": 2.2710570491316982e-05, "conta_pagamento_confirmacao": 3.517481967621801e-05, "fidelidade_pontos": 0.00017863247387308207, "bonus_nao_recebido": 6.57152146635017e-05, "vas_contratacao": 0.00010834607222434022, "vas_consulta": 0.9948333120328596, "beneficios_consulta": 0.00010834607222434022, "fidelidade_resgate": 4.5165362491672006e-05, "vas_cancelamento": 0.00042851702827435964, "sem_correspondencia": 0.0008005752057644417}, "confidence": 0.9948333120328596, "input_tokens": 535, "latency_ms": 186.27458399998886} +{"id": "g0138-vas_consulta-longo_contexto-03-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"beneficios_consulta": 0.001031703890530924, "conta_contestacao": 0.00010874079003941797, "vas_contratacao": 6.595462312028113e-05, "vas_cancelamento": 5.1365512133254336e-05, "suporte_chip_esim": 0.00017928325353072503, "atendimento_humano": 1.5665596106661418e-05, "vas_consulta": 0.9984576098336981, "plano_troca": 6.530392032490655e-06, "plano_consulta": 2.0115023568517783e-05, "marketplace_pedido": 1.0114469041880466e-05, "internet_pacote_adicional": 1.5511040645716341e-06, "sem_correspondencia": 5.1365512133254336e-05}, "confidence": 0.9984576098336981, "input_tokens": 434, "latency_ms": 148.0901840000115} +{"id": "g0138-vas_consulta-longo_contexto-04-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0035916194294548934, "plano_consulta": 0.0004289577693442199, "vas_consulta": 0.9958565243426333, "sem_correspondencia": 0.00012289845856756603}, "confidence": 0.9958565243426333, "input_tokens": 232, "latency_ms": 78.66810600000917} +{"id": "g0138-vas_consulta-longo_contexto-05-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 166, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0017004254020234154, "vas_consulta": 0.9981249373909432, "plano_consulta": 0.00010870455909291283, "sem_correspondencia": 6.593264794039537e-05}, "confidence": 0.9981249373909432, "input_tokens": 230, "latency_ms": 78.5390350000057} +{"id": "g0138-vas_consulta-longo_contexto-06-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao", "vas_consulta"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 163, "length_bucket": "medio"}, "pred": "conta_explicacao", "probabilities": {"conta_segunda_via": 0.0016730009448138912, "cancelamento_linha": 0.0013029344459002587, "conta_pagamento_confirmacao": 0.00042300088266770323, "beneficios_consulta": 0.0006974105527791715, "conta_debito_automatico_digital": 0.0005431438846266802, "marketplace_compra": 0.00010695137219875309, "conta_vencimento": 0.00015561332833082152, "conta_contestacao": 0.008496199847363129, "portabilidade": 0.0008954928756347039, "conta_explicacao": 0.9820271805574681, "plano_consulta": 0.00013732828025282966, "sem_correspondencia": 0.003541743027964028}, "confidence": 0.9820271805574681, "input_tokens": 439, "latency_ms": 148.87230599998702} +{"id": "g0138-vas_consulta-longo_contexto-07-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 141, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"fidelidade_resgate": 0.00023031677249304148, "plano_consulta": 7.477290846387762e-05, "roaming_pacote": 2.7507415780454705e-05, "roaming_duvida": 6.1377340883623045e-06, "portabilidade": 3.116998563948825e-05, "vas_cancelamento": 3.532022100950131e-05, "vas_contratacao": 1.2206341759858624e-05, "internet_pacote_adicional": 4.7800721143006175e-06, "conta_explicacao": 2.1422796950088844e-05, "internet_problema_conexao": 5.823319966419436e-05, "vas_consulta": 0.998945631336717, "sem_correspondencia": 0.0005525012153197982}, "confidence": 0.998945631336717, "input_tokens": 425, "latency_ms": 147.19186900003933} +{"id": "g0138-vas_consulta-longo_contexto-08-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 145, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"conta_vencimento": 0.004050516095142761, "vas_contratacao": 0.0004837651602550225, "portabilidade": 0.0002934184017954666, "vas_cancelamento": 0.0002589408307458216, "conta_contestacao": 0.0013150100443628057, "plano_troca": 0.00013860103896690254, "vas_consulta": 0.9911286099878072, "suporte_chip_esim": 3.9709862513823705e-05, "recarga_nao_creditada": 2.5638614216704462e-05, "plano_consulta": 5.427694672268931e-05, "marketplace_compra": 7.819335549725254e-06, "conta_segunda_via": 5.777750903328264e-05, "bonus_nao_recebido": 5.427694672268931e-05, "cancelamento_linha": 3.9709862513823705e-05, "troca_numero": 0.00013860103896690254, "sem_correspondencia": 0.0019133283246845823}, "confidence": 0.9911286099878072, "input_tokens": 530, "latency_ms": 187.62908999997308} +{"id": "g0138-vas_consulta-longo_contexto-09-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_cancelamento": 0.0016962224932573504, "conta_contestacao": 0.0003340060126663397, "internet_consumo": 0.00015777326879797056, "recarga_nao_creditada": 0.00012287394528759472, "plano_nova_linha": 0.0002947592716226759, "conta_debito_automatico_digital": 7.452681509677885e-05, "vas_contratacao": 0.00015777326879797056, "suporte_configuracao": 3.989132951167249e-05, "plano_troca": 0.0001392344210248558, "vas_consulta": 0.9956578911776858, "recarga_realizar": 1.662918018789668e-05, "fidelidade_resgate": 6.57696834824022e-05, "seguranca_perda_roubo": 3.307107372810563e-05, "plano_consulta": 0.00022955875155729688, "marketplace_compra": 0.00017878053547371693, "sem_correspondencia": 0.0008012387718217437}, "confidence": 0.9956578911776858, "input_tokens": 536, "latency_ms": 186.3803190000226} +{"id": "g0138-vas_consulta-longo_contexto-10-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 162, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9652954855902456, "plano_consulta": 0.0011302448121193393, "marketplace_compra": 0.00019640709806638504, "vas_cancelamento": 0.02914939789420177, "fidelidade_resgate": 0.00011912692676244842, "reclamacao_atendimento": 2.0701155834643028e-05, "vas_contratacao": 0.00014369450258142305, "sem_correspondencia": 0.003944942020188517}, "confidence": 0.9652954855902456, "input_tokens": 342, "latency_ms": 118.7075330000198} +{"id": "g0138-vas_consulta-longo_contexto-11-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 144, "length_bucket": "medio"}, "pred": "vas_consulta", "probabilities": {"vas_consulta": 0.9925316855599693, "plano_consulta": 0.0019160368977263029, "atendimento_humano": 0.00029383377492447676, "vas_cancelamento": 0.0007048705831994162, "vas_contratacao": 0.00029383377492447676, "troca_numero": 9.539386002244937e-05, "recarga_nao_creditada": 0.00010809540491651187, "sem_correspondencia": 0.00405625014431708}, "confidence": 0.9925316855599693, "input_tokens": 311, "latency_ms": 109.46532000002662} +{"id": "g0141-beneficios_consulta-informal_abreviado-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.022953654850832738, "vas_contratacao": 0.0004204108534244941, "beneficios_consulta": 0.9760142401133978, "sem_correspondencia": 0.0006116941823449499}, "confidence": 0.9760142401133978, "input_tokens": 219, "latency_ms": 77.19130300000643} +{"id": "g0141-beneficios_consulta-informal_abreviado-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.006676028941409222, "vas_contratacao": 0.001023802196965594, "beneficios_consulta": 0.990810545454773, "sem_correspondencia": 0.0014896234068521922}, "confidence": 0.990810545454773, "input_tokens": 219, "latency_ms": 77.91651299999103} +{"id": "g0141-beneficios_consulta-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.005694364744583873, "bonus_nao_recebido": 0.001121286901079713, "plano_nova_linha": 0.0006001816284515589, "internet_pacote_adicional": 0.00046742192222314505, "desconto_retencao": 0.0006800948838390127, "plano_consulta": 0.9576449031729231, "fidelidade_pontos": 0.00041249839856206315, "vas_contratacao": 0.000171954915538732, "fidelidade_resgate": 0.000171954915538732, "conta_debito_automatico_digital": 0.0001948504465399509, "parceiros_ofertas": 7.168147338512314e-05, "sem_correspondencia": 0.03276880659733504}, "confidence": 0.9576449031729231, "input_tokens": 422, "latency_ms": 146.1428829999818} +{"id": "g0141-beneficios_consulta-informal_abreviado-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"fidelidade_pontos": 0.018675649280614392, "plano_consulta": 0.07386362575518642, "fidelidade_resgate": 0.0010536080351387608, "desconto_retencao": 0.00038760073518058865, "bonus_nao_recebido": 0.001737105978513843, "vas_contratacao": 0.001193894315156265, "beneficios_consulta": 0.89984317467822, "sem_correspondencia": 0.003245341221989832}, "confidence": 0.89984317467822, "input_tokens": 323, "latency_ms": 114.84187300004578} +{"id": "g0141-beneficios_consulta-informal_abreviado-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"desconto_retencao": 0.003161546580404451, "bonus_nao_recebido": 0.002462214952535709, "fidelidade_pontos": 0.0001574041357467829, "vas_contratacao": 5.439741373145895e-05, "plano_consulta": 0.0006225454333835317, "beneficios_consulta": 0.9933284076212531, "fidelidade_resgate": 3.512161001720485e-05, "sem_correspondencia": 0.00017836225292778776}, "confidence": 0.9933284076212531, "input_tokens": 324, "latency_ms": 116.23924500003113} +{"id": "g0141-beneficios_consulta-informal_abreviado-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.43116980922802844, "fidelidade_resgate": 0.0025638294032184644, "cancelamento_linha": 0.000648237590022081, "marketplace_pedido": 0.0003062057557558736, "recarga_saldo": 0.0003062057557558736, "fidelidade_pontos": 7.273024191887888e-05, "conta_vencimento": 8.241416112155365e-05, "vas_contratacao": 0.004789863918108764, "plano_consulta": 0.5536329939571932, "desconto_retencao": 0.00023847328236364568, "bonus_nao_recebido": 3.892969318603086e-05, "sem_correspondencia": 0.006150307013327183}, "confidence": 0.5536329939571932, "input_tokens": 416, "latency_ms": 143.97612900000922} +{"id": "g0141-beneficios_consulta-informal_abreviado-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"portabilidade": 0.01523298356777049, "internet_consumo": 0.0009738120592844891, "suporte_chip_esim": 0.000669290587903588, "vas_contratacao": 0.09933153050839225, "internet_pacote_adicional": 0.0002462182474592781, "conta_explicacao": 0.00021728684074262032, "beneficios_consulta": 0.8316927222855541, "desconto_retencao": 0.00019175496392775468, "fidelidade_resgate": 0.00014029092853764489, "vas_consulta": 0.0002462182474592781, "marketplace_compra": 7.509232281731536e-05, "fidelidade_pontos": 0.0005212440339616353, "plano_consulta": 0.013443060815679498, "conta_debito_automatico_digital": 0.0004059452618206195, "bonus_nao_recebido": 0.004364322862658699, "sem_correspondencia": 0.03224822646603073}, "confidence": 0.8316927222855541, "input_tokens": 528, "latency_ms": 184.88967700000103} +{"id": "g0141-beneficios_consulta-informal_abreviado-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.05212327879030659, "beneficios_consulta": 0.43642287005631525, "vas_contratacao": 0.49453190008729814, "sem_correspondencia": 0.016921951066080174}, "confidence": 0.49453190008729814, "input_tokens": 217, "latency_ms": 78.46477900000082} +{"id": "g0141-beneficios_consulta-informal_abreviado-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9166134512451534, "vas_contratacao": 0.02155668219458291, "plano_consulta": 0.0402731843656807, "sem_correspondencia": 0.02155668219458291}, "confidence": 0.9166134512451534, "input_tokens": 219, "latency_ms": 78.2235089999972} +{"id": "g0141-beneficios_consulta-informal_abreviado-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9989640227777531, "plano_consulta": 0.000803899325056134, "vas_contratacao": 0.0001232819543406438, "sem_correspondencia": 0.00010879594285019368}, "confidence": 0.9989640227777531, "input_tokens": 218, "latency_ms": 77.9991789999599} +{"id": "g0141-beneficios_consulta-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.04470448138080462, "vas_contratacao": 0.7924058926047469, "desconto_retencao": 0.006855654259973014, "sem_correspondencia": 0.15603397175447542}, "confidence": 0.7924058926047469, "input_tokens": 216, "latency_ms": 77.1093550000046} +{"id": "g0141-beneficios_consulta-informal_abreviado-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"beneficios_consulta": 0.31582799585088994, "recarga_saldo": 0.0004748281872017861, "conta_segunda_via": 0.0002242929539327729, "suporte_sem_sinal": 7.751357074733966e-05, "bonus_nao_recebido": 0.00015415414254635223, "vas_contratacao": 6.036762959668887e-05, "fidelidade_resgate": 1.7295615454530543e-05, "roaming_duvida": 1.841108681492186e-05, "desconto_retencao": 8.251276655148056e-05, "negociacao_religacao": 1.959849989713998e-05, "vas_consulta": 5.327424613545207e-05, "portabilidade": 0.00019793783711722143, "plano_consulta": 0.6686078724630818, "troca_numero": 5.327424613545207e-05, "fidelidade_pontos": 0.0002541572137827106, "sem_correspondencia": 0.013876513690114346}, "confidence": 0.6686078724630818, "input_tokens": 516, "latency_ms": 185.7352789999709} +{"id": "g0142-beneficios_consulta-erros_digitacao-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 52, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.9111393962949341, "vas_contratacao": 0.0015522351122636562, "plano_consulta": 0.0847491655460856, "sem_correspondencia": 0.002559203046716691}, "confidence": 0.9111393962949341, "input_tokens": 214, "latency_ms": 78.51192999999057} +{"id": "g0142-beneficios_consulta-erros_digitacao-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.0040634582098209365, "desconto_retencao": 0.00013904389377816348, "vas_contratacao": 0.0007061231571666703, "fidelidade_resgate": 5.115138994141216e-05, "beneficios_consulta": 0.9942954410359948, "bonus_nao_recebido": 7.92248225585084e-05, "fidelidade_pontos": 4.2405991696830725e-05, "sem_correspondencia": 0.0006231514990428421}, "confidence": 0.9942954410359948, "input_tokens": 317, "latency_ms": 110.40019699998993} +{"id": "g0142-beneficios_consulta-erros_digitacao-02-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.009617815212547178, "fidelidade_resgate": 0.0002904328536582949, "beneficios_consulta": 0.9810438226767869, "marketplace_pedido": 8.321040573889509e-05, "internet_pacote_adicional": 9.428974254209193e-05, "fidelidade_pontos": 3.06113975628737e-05, "desconto_retencao": 4.184081962129086e-05, "vas_contratacao": 3.930581251106302e-05, "roaming_cobranca": 6.898384929314952e-05, "bonus_nao_recebido": 6.480432914914082e-05, "plano_troca": 0.00013719076588530435, "sem_correspondencia": 0.008487692134703887}, "confidence": 0.9810438226767869, "input_tokens": 424, "latency_ms": 146.25121799997487} +{"id": "g0142-beneficios_consulta-erros_digitacao-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"beneficios_consulta": 0.8118596606268087, "plano_consulta": 0.1598646458047334, "vas_contratacao": 0.0037596561113966316, "sem_correspondencia": 0.024516037457061116}, "confidence": 0.8118596606268087, "input_tokens": 212, "latency_ms": 76.55872499998395} +{"id": "g0142-beneficios_consulta-erros_digitacao-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.008573535236760754, "vas_contratacao": 0.00020163022278567828, "beneficios_consulta": 0.9909659362096243, "sem_correspondencia": 0.0002588983308292227}, "confidence": 0.9909659362096243, "input_tokens": 208, "latency_ms": 76.36712400000079} +{"id": "g0142-beneficios_consulta-erros_digitacao-05-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.005216848412990315, "plano_consulta": 0.0002943144478373211, "beneficios_consulta": 0.9941553351778902, "sem_correspondencia": 0.00033350196128207753}, "confidence": 0.9941553351778902, "input_tokens": 213, "latency_ms": 76.31506999996418} +{"id": "g0142-beneficios_consulta-erros_digitacao-06-D1", "gold": "vas_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "vas_consulta", "gold_eligible": true, "domain": "servicos_adicionais", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.01826637239265637, "roaming_duvida": 0.004075778597304272, "parceiros_ofertas": 0.0011677301190677713, "reclamacao_atendimento": 0.00029524841131412373, "marketplace_compra": 0.0006250408916568657, "recarga_realizar": 0.0001790772136934624, "suporte_sem_sinal": 0.00014846022455449427, "vas_consulta": 0.2857341391978211, "internet_problema_conexao": 0.000909429131146045, "plano_consulta": 0.25215949280475275, "vas_contratacao": 0.020698511619881146, "sem_correspondencia": 0.4157407193961517}, "confidence": 0.4157407193961517, "input_tokens": 413, "latency_ms": 145.63556900003505} +{"id": "g0142-beneficios_consulta-erros_digitacao-07-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"suporte_chip_esim": 0.006884818793291066, "bonus_nao_recebido": 0.001536210719939955, "fidelidade_pontos": 0.004175853684696767, "vas_contratacao": 0.00030249782633001753, "roaming_cobranca": 0.0004401317402508431, "plano_consulta": 0.5469289002854357, "fidelidade_resgate": 0.0002079035128941945, "seguranca_perda_roubo": 0.0001260998548322898, "conta_explicacao": 0.010017352235440544, "desconto_retencao": 0.0011964021116519234, "beneficios_consulta": 0.00223517340855708, "sem_correspondencia": 0.4259486558266797}, "confidence": 0.5469289002854357, "input_tokens": 419, "latency_ms": 145.87348100002373} +{"id": "g0142-beneficios_consulta-erros_digitacao-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.008526260576470709, "seguranca_perda_roubo": 0.0004244975182429702, "desconto_retencao": 0.000545065602744842, "vas_contratacao": 0.000374617745004269, "recarga_nao_creditada": 0.0003305989996194932, "negociacao_religacao": 0.00012162057523185702, "beneficios_consulta": 0.9855017284237334, "bonus_nao_recebido": 6.50988028359051e-05, "fidelidade_resgate": 3.0750497083163485e-05, "troca_numero": 1.3645450364309889e-05, "cancelamento_linha": 7.774943253302091e-06, "fidelidade_pontos": 3.948441983056418e-05, "vas_consulta": 6.929731490100722e-05, "plano_consulta": 0.00013781416668507635, "conta_vencimento": 0.0002574707597862844, "sem_correspondencia": 0.0035542742042128225}, "confidence": 0.9855017284237334, "input_tokens": 497, "latency_ms": 163.98954599998206} +{"id": "g0142-beneficios_consulta-erros_digitacao-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"vas_cancelamento": 0.013301774947534407, "recarga_realizar": 0.001588670465199923, "atendimento_humano": 0.001237257802340113, "vas_contratacao": 0.0009635773453236854, "beneficios_consulta": 0.6409154090331471, "plano_consulta": 0.20807476891059717, "cancelamento_linha": 0.0008503540226488395, "desconto_retencao": 0.0007504347910879518, "roaming_cobranca": 0.0004551617089098876, "fidelidade_resgate": 0.0001225051120344319, "bonus_nao_recebido": 0.00024363050651825128, "suporte_sem_sinal": 0.000584439202943323, "portabilidade": 0.000584439202943323, "roaming_duvida": 0.0003128277626499431, "fidelidade_pontos": 0.0038110223292233112, "sem_correspondencia": 0.12620372685689826}, "confidence": 0.6409154090331471, "input_tokens": 509, "latency_ms": 165.50138499997047} +{"id": "g0142-beneficios_consulta-erros_digitacao-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.0006253197584943855, "bonus_nao_recebido": 0.00029538013868083676, "marketplace_pedido": 5.132937151550836e-05, "vas_contratacao": 3.527812672968761e-05, "fidelidade_resgate": 4.529801137405009e-05, "roaming_cobranca": 7.871614066931799e-06, "desconto_retencao": 1.0759220764959756e-05, "plano_consulta": 0.0006253197584943855, "fidelidade_pontos": 2.5810028875399737e-05, "suporte_chip_esim": 1.2978097546892801e-05, "conta_debito_automatico_digital": 5.082296022923583e-06, "conta_contestacao": 5.8163797929690724e-05, "cancelamento_linha": 0.00015810559498644213, "beneficios_consulta": 0.9977550981032799, "reclamacao_atendimento": 5.8163797929690724e-05, "sem_correspondencia": 0.0002300422833083758}, "confidence": 0.9977550981032799, "input_tokens": 522, "latency_ms": 186.4931439999964} +{"id": "g0142-beneficios_consulta-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "plano_consulta", "probabilities": {"seguranca_perda_roubo": 0.00313198652867169, "fidelidade_resgate": 0.00033010895146020144, "troca_numero": 0.0002570891098960853, "fidelidade_pontos": 0.000616724714077711, "negociacao_divida": 0.00042386828395103856, "vas_contratacao": 7.3657263205745e-05, "plano_consulta": 0.9840409154492576, "atendimento_humano": 3.070491550393834e-05, "bonus_nao_recebido": 4.7556703449500646e-05, "desconto_retencao": 9.457779807983537e-05, "roaming_pacote": 2.1103159232039525e-05, "sem_correspondencia": 0.010931707123214594}, "confidence": 0.9840409154492576, "input_tokens": 403, "latency_ms": 143.81109800001468} +{"id": "g0145-beneficios_consulta-longo_contexto-00-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 219, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.0009109107610043286, "beneficios_consulta": 0.9989349448866477, "plano_consulta": 0.00010879277601284339, "sem_correspondencia": 4.535157633514548e-05}, "confidence": 0.9989349448866477, "input_tokens": 243, "latency_ms": 79.01075399996671} +{"id": "g0145-beneficios_consulta-longo_contexto-01-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 199, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.01096124134929368, "beneficios_consulta": 0.9866995017560782, "bonus_nao_recebido": 0.000618390921096325, "vas_contratacao": 0.0003310008078091931, "fidelidade_pontos": 0.00037507305333285703, "desconto_retencao": 5.751931565828638e-05, "fidelidade_resgate": 5.751931565828638e-05, "sem_correspondencia": 0.0008997534810729945}, "confidence": 0.9866995017560782, "input_tokens": 345, "latency_ms": 118.02404900004149} +{"id": "g0145-beneficios_consulta-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "plano_consulta", "probabilities": {"fidelidade_pontos": 0.021033807759838992, "fidelidade_resgate": 0.0028466163307222718, "desconto_retencao": 0.0009241610153915577, "plano_consulta": 0.6965440503793178, "vas_contratacao": 0.0942669863448624, "bonus_nao_recebido": 0.02700794377335711, "roaming_cobranca": 0.001956448884936714, "sem_correspondencia": 0.15541998551157313}, "confidence": 0.6965440503793178, "input_tokens": 347, "latency_ms": 118.1247620000363} +{"id": "g0145-beneficios_consulta-longo_contexto-03-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 181, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.002469647379849093, "beneficios_consulta": 0.9963268628050139, "plano_consulta": 0.0009085324979894009, "sem_correspondencia": 0.00029495731714750394}, "confidence": 0.9963268628050139, "input_tokens": 239, "latency_ms": 78.84884700001749} +{"id": "g0145-beneficios_consulta-longo_contexto-04-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 224, "length_bucket": "longo"}, "pred": "beneficios_consulta", "probabilities": {"cadastro_atualizacao": 0.003301686800337319, "vas_contratacao": 0.0012146226950312203, "negociacao_religacao": 0.00034799522850169644, "marketplace_pedido": 0.00015442194656867855, "beneficios_consulta": 0.8078961229058098, "desconto_retencao": 0.00021106977551998255, "conta_explicacao": 0.00034799522850169644, "conta_segunda_via": 4.424262843241438e-05, "internet_pacote_adicional": 5.6808659408291786e-05, "internet_problema_conexao": 1.7325662233104397e-05, "conta_debito_automatico_digital": 1.7325662233104397e-05, "bonus_nao_recebido": 9.36616451264096e-05, "fidelidade_pontos": 0.00034799522850169644, "plano_consulta": 0.18026599128726892, "fidelidade_resgate": 0.00023917338961963053, "sem_correspondencia": 0.005443561256905986}, "confidence": 0.8078961229058098, "input_tokens": 552, "latency_ms": 189.08828799999355} +{"id": "g0145-beneficios_consulta-longo_contexto-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"plano_consulta": 0.16854635542341553, "vas_contratacao": 0.4043216879134289, "desconto_retencao": 0.022810268749726734, "sem_correspondencia": 0.4043216879134289}, "confidence": 0.4043216879134289, "input_tokens": 234, "latency_ms": 80.23891999999933} +{"id": "g0145-beneficios_consulta-longo_contexto-06-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 185, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.014030560859360998, "fidelidade_pontos": 0.00025697868610646395, "desconto_retencao": 0.0001375507786242791, "beneficios_consulta": 0.983618254500802, "vas_contratacao": 0.001478810234744694, "bonus_nao_recebido": 6.916487506677783e-05, "fidelidade_resgate": 3.4778283269990883e-05, "sem_correspondencia": 0.00037390178202477073}, "confidence": 0.983618254500802, "input_tokens": 343, "latency_ms": 119.54703800000743} +{"id": "g0145-beneficios_consulta-longo_contexto-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "vas_contratacao", "probabilities": {"vas_contratacao": 0.5483912297408221, "plano_consulta": 0.22860347560374, "desconto_retencao": 0.02126343551506425, "sem_correspondencia": 0.20174185914037368}, "confidence": 0.5483912297408221, "input_tokens": 236, "latency_ms": 79.09171100004642} +{"id": "g0145-beneficios_consulta-longo_contexto-08-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 188, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_consulta": 0.01097564057191347, "beneficios_consulta": 0.9879956784692692, "vas_contratacao": 0.0004822359912825396, "sem_correspondencia": 0.0005464449675349573}, "confidence": 0.9879956784692692, "input_tokens": 235, "latency_ms": 79.46507600001951} +{"id": "g0145-beneficios_consulta-longo_contexto-09-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 186, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"suporte_configuracao": 0.008424864062267303, "bonus_nao_recebido": 0.000691554954957746, "beneficios_consulta": 0.6692698493561272, "vas_contratacao": 0.0002882829952423659, "atendimento_humano": 0.00013617524467649073, "conta_vencimento": 6.432463089649815e-05, "marketplace_compra": 7.288935599446145e-05, "plano_consulta": 0.316140691593852, "fidelidade_pontos": 0.00032666743010435816, "desconto_retencao": 5.676628752605697e-05, "fidelidade_resgate": 1.8429315308107907e-05, "sem_correspondencia": 0.004509504773047499}, "confidence": 0.6692698493561272, "input_tokens": 442, "latency_ms": 149.40586000000167} +{"id": "g0145-beneficios_consulta-longo_contexto-10-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 157, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"plano_nova_linha": 0.01577022012491937, "plano_consulta": 0.001142390914225822, "fidelidade_pontos": 0.00037088002899117396, "parceiros_ofertas": 0.0006114777926756287, "internet_problema_conexao": 0.00047621938376655375, "fidelidade_resgate": 6.860590696044896e-05, "beneficios_consulta": 0.9756689705248244, "internet_pacote_adicional": 5.3430334064121596e-05, "bonus_nao_recebido": 4.1611586008904656e-05, "vas_contratacao": 6.860590696044896e-05, "conta_debito_automatico_digital": 1.2690816711454119e-05, "desconto_retencao": 3.90904674611515e-05, "atendimento_humano": 0.0001985177741269803, "seguranca_fraude": 6.860590696044896e-05, "recarga_nao_creditada": 0.00028884165700387163, "sem_correspondencia": 0.005119840874339377}, "confidence": 0.9756689705248244, "input_tokens": 529, "latency_ms": 186.58063399999492} +{"id": "g0145-beneficios_consulta-longo_contexto-11-D1", "gold": "beneficios_consulta", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "beneficios_consulta", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["vas_contratacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 197, "length_bucket": "medio"}, "pred": "beneficios_consulta", "probabilities": {"vas_contratacao": 0.022742348179648823, "beneficios_consulta": 0.9670292518208262, "plano_consulta": 0.004478233878131703, "sem_correspondencia": 0.00575016612139322}, "confidence": 0.9670292518208262, "input_tokens": 238, "latency_ms": 80.74262100001306} +{"id": "g0149-desconto_retencao-erros_digitacao-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.0014975310378104372, "fidelidade_resgate": 0.0001229248331779155, "vas_contratacao": 8.448491994035009e-05, "plano_troca": 3.748995596594575e-05, "suporte_configuracao": 0.00017885457691724167, "internet_problema_conexao": 2.0066927385446157e-05, "conta_segunda_via": 2.1361133009314487e-05, "fidelidade_pontos": 9.478945313167466e-06, "bonus_nao_recebido": 2.1361133009314487e-05, "negociacao_religacao": 8.365139878639056e-06, "beneficios_consulta": 1.37917840502941e-05, "vas_consulta": 0.00020266878715769407, "desconto_retencao": 0.9960702400238522, "conta_contestacao": 7.45576801624665e-05, "cancelamento_linha": 0.0001392920845590526, "sem_correspondencia": 0.0014975310378104372}, "confidence": 0.9960702400238522, "input_tokens": 530, "latency_ms": 185.41231700004346} +{"id": "g0149-desconto_retencao-erros_digitacao-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.0019256493082426796, "plano_troca": 5.131681585104477e-05, "desconto_retencao": 0.9975110374834293, "fidelidade_resgate": 2.424034740120348e-05, "cancelamento_linha": 7.466552648881338e-05, "negociacao_divida": 1.3811733614716606e-05, "fidelidade_pontos": 2.009595383040628e-05, "sem_correspondencia": 0.00037918283114186344}, "confidence": 0.9975110374834293, "input_tokens": 322, "latency_ms": 116.46196099997042} +{"id": "g0149-desconto_retencao-erros_digitacao-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.004549464448181681, "negociacao_divida": 0.0014769948582612753, "plano_troca": 0.00029083753180820897, "desconto_retencao": 0.9824107720220306, "cancelamento_linha": 0.0013034433875489494, "beneficios_consulta": 0.00019988951748181033, "fidelidade_resgate": 0.00013738192230794888, "sem_correspondencia": 0.009631216312379391}, "confidence": 0.9824107720220306, "input_tokens": 323, "latency_ms": 114.97276199997941} +{"id": "g0149-desconto_retencao-erros_digitacao-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.001700218956346749, "plano_troca": 6.592464317282235e-05, "desconto_retencao": 0.998003756786459, "sem_correspondencia": 0.0002300996140214453}, "confidence": 0.998003756786459, "input_tokens": 219, "latency_ms": 77.06664399995589} +{"id": "g0149-desconto_retencao-erros_digitacao-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 83, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.006551555225096833, "marketplace_pedido": 0.00047459306870249523, "desconto_retencao": 0.9723370079916134, "plano_troca": 0.00019783982514474325, "recarga_realizar": 0.0002540313639189089, "seguranca_fraude": 4.6991077318081636e-05, "internet_problema_conexao": 5.0021741423678604e-05, "conta_pagamento_confirmacao": 4.6991077318081636e-05, "fidelidade_pontos": 5.3247866570927836e-05, "bonus_nao_recebido": 2.8501529126343418e-05, "suporte_configuracao": 2.2197013202328707e-05, "cancelamento_linha": 0.00017459303289811388, "conta_vencimento": 0.00022418189181777723, "beneficios_consulta": 7.278120431570402e-05, "fidelidade_resgate": 0.001656492575005958, "sem_correspondencia": 0.01780897351652663}, "confidence": 0.9723370079916134, "input_tokens": 533, "latency_ms": 186.4669219999655} +{"id": "g0149-desconto_retencao-erros_digitacao-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 75, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.002424247680813455, "desconto_retencao": 0.9780113169981333, "fidelidade_resgate": 0.0002555138257036361, "parceiros_ofertas": 0.00013676669535248056, "cancelamento_linha": 0.0008918308820788189, "internet_consumo": 4.726530517432956e-05, "recarga_nao_creditada": 3.248493750510017e-05, "beneficios_consulta": 2.2326549269450103e-05, "fidelidade_pontos": 3.458003597247208e-05, "bonus_nao_recebido": 0.00013676669535248056, "plano_troca": 9.399828341143098e-05, "sem_correspondencia": 0.017912902111233142}, "confidence": 0.9780113169981333, "input_tokens": 415, "latency_ms": 144.12578100001383} +{"id": "g0149-desconto_retencao-erros_digitacao-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 70, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9963561989177702, "plano_troca": 0.0016974121441469205, "cancelamento_linha": 0.0006244430310263888, "sem_correspondencia": 0.0013219459070565342}, "confidence": 0.9963561989177702, "input_tokens": 216, "latency_ms": 77.47404000002689} +{"id": "g0149-desconto_retencao-erros_digitacao-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 90, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9656846845698708, "plano_troca": 0.004472007296460758, "cancelamento_linha": 0.012156176170705541, "sem_correspondencia": 0.017687131962962923}, "confidence": 0.9656846845698708, "input_tokens": 218, "latency_ms": 77.06875500002752} +{"id": "g0149-desconto_retencao-erros_digitacao-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0024715890008377667, "desconto_retencao": 0.9971101686178948, "cancelamento_linha": 0.00012305317056197042, "sem_correspondencia": 0.0002951892107054302}, "confidence": 0.9971101686178948, "input_tokens": 222, "latency_ms": 77.1953999999937} +{"id": "g0149-desconto_retencao-erros_digitacao-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"beneficios_consulta": 0.001675300726447475, "desconto_retencao": 0.9833771188707292, "fidelidade_resgate": 0.00020008613849901362, "cancelamento_linha": 0.0002569156873596371, "vas_consulta": 0.00022672729832027205, "plano_troca": 6.495845854790926e-05, "fidelidade_pontos": 2.7078714225484125e-05, "conta_debito_automatico_digital": 1.9811210539143943e-05, "negociacao_divida": 3.266316421420517e-05, "suporte_configuracao": 7.360757681716895e-05, "bonus_nao_recebido": 1.8610909970619824e-05, "sem_correspondencia": 0.014027121244329846}, "confidence": 0.9833771188707292, "input_tokens": 429, "latency_ms": 147.33315400002311} +{"id": "g0149-desconto_retencao-erros_digitacao-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.0014930254583351674, "beneficios_consulta": 0.00015736372555964873, "roaming_pacote": 0.0001225549926928881, "cancelamento_linha": 4.799322471586896e-05, "portabilidade": 0.0024615828308539984, "fidelidade_pontos": 3.7377160990840645e-05, "plano_troca": 4.508546222462986e-05, "marketplace_compra": 2.568892202064893e-05, "negociacao_divida": 0.00010815440144775146, "cadastro_atualizacao": 3.298522880182264e-05, "desconto_retencao": 0.99307339153386, "conta_explicacao": 4.508546222462986e-05, "fidelidade_resgate": 4.508546222462986e-05, "conta_segunda_via": 2.4132508915794352e-05, "conta_debito_automatico_digital": 0.00010815440144775146, "sem_correspondencia": 0.0021723392236840736}, "confidence": 0.99307339153386, "input_tokens": 526, "latency_ms": 187.12153200004877} +{"id": "g0149-desconto_retencao-erros_digitacao-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.012321868084066882, "fidelidade_pontos": 0.0011461122659606577, "beneficios_consulta": 0.0005413851001260289, "desconto_retencao": 0.9788472235824028, "plano_troca": 0.0006951522287778588, "fidelidade_resgate": 0.0003720881750137967, "cancelamento_linha": 0.0002557322134518814, "sem_correspondencia": 0.005820438350200204}, "confidence": 0.9788472235824028, "input_tokens": 322, "latency_ms": 116.23984400000609} +{"id": "g0151-desconto_retencao-emocional-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.00037959199510365673, "conta_explicacao": 0.00012323547779988076, "bonus_nao_recebido": 5.821231782372152e-05, "negociacao_divida": 4.533579870551582e-05, "fidelidade_pontos": 7.474609564996327e-05, "beneficios_consulta": 1.566763279331744e-05, "conta_debito_automatico_digital": 2.749755189745566e-05, "cancelamento_linha": 0.0002302341832118556, "plano_troca": 7.474609564996327e-05, "desconto_retencao": 0.9985874194672867, "cadastro_atualizacao": 3.7213889743556184e-06, "sem_correspondencia": 0.00037959199510365673}, "confidence": 0.9985874194672867, "input_tokens": 437, "latency_ms": 147.2469500000102} +{"id": "g0151-desconto_retencao-emocional-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0019114757664954792, "bonus_nao_recebido": 0.0002282932245624581, "plano_troca": 0.00017779494205913846, "beneficios_consulta": 0.00012219655750050798, "cancelamento_linha": 0.0031514907546489274, "negociacao_divida": 0.00012219655750050798, "desconto_retencao": 0.9901689610874073, "roaming_pacote": 1.9948039649280013e-05, "marketplace_compra": 1.8739449024054793e-05, "fidelidade_pontos": 2.7265737444675157e-05, "conta_pagamento_confirmacao": 5.043654282021015e-06, "sem_correspondencia": 0.0040465942294256535}, "confidence": 0.9901689610874073, "input_tokens": 425, "latency_ms": 146.00408600000492} +{"id": "g0151-desconto_retencao-emocional-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 87, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.0005522666923541484, "parceiros_ofertas": 9.596956096671416e-05, "beneficios_consulta": 5.820848112547294e-05, "desconto_retencao": 0.9985216038676583, "bonus_nao_recebido": 8.469284029552874e-05, "fidelidade_resgate": 1.298806771552363e-05, "roaming_duvida": 8.38572678167351e-06, "fidelidade_pontos": 5.7634201119145275e-06, "plano_troca": 4.258623452864161e-05, "conta_contestacao": 2.141370350787743e-05, "cancelamento_linha": 0.00010874775955093463, "sem_correspondencia": 0.00048737364540317566}, "confidence": 0.9985216038676583, "input_tokens": 436, "latency_ms": 148.2088079999926} +{"id": "g0151-desconto_retencao-emocional-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.004015928179806782, "bonus_nao_recebido": 0.00029091286161220703, "fidelidade_pontos": 0.00019994129084847164, "cancelamento_linha": 0.00025672969929479376, "desconto_retencao": 0.982665226151255, "beneficios_consulta": 6.491143340076976e-05, "reclamacao_atendimento": 4.7490219173332215e-05, "negociacao_divida": 1.85974370403913e-05, "recarga_realizar": 3.066199002899957e-05, "internet_pacote_adicional": 2.1073657013327098e-05, "fidelidade_resgate": 1.85974370403913e-05, "sem_correspondencia": 0.01236992964348557}, "confidence": 0.982665226151255, "input_tokens": 420, "latency_ms": 145.4519170000026} +{"id": "g0151-desconto_retencao-emocional-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.004035853101847058, "plano_troca": 0.0005461933226398336, "beneficios_consulta": 0.00022768725161055622, "cancelamento_linha": 0.0010204234669983427, "negociacao_divida": 0.005872131613847708, "fidelidade_resgate": 0.00013809929892750702, "desconto_retencao": 0.9875406938255042, "sem_correspondencia": 0.0006189181186247574}, "confidence": 0.9875406938255042, "input_tokens": 325, "latency_ms": 116.75649899996188} +{"id": "g0151-desconto_retencao-emocional-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"vas_cancelamento": 0.02512543242311555, "beneficios_consulta": 0.002062421085876302, "bonus_nao_recebido": 0.00027911834181023167, "desconto_retencao": 0.9428248959426739, "fidelidade_resgate": 0.00021737758317140045, "conta_vencimento": 6.629641717133227e-05, "negociacao_divida": 4.5564816744110385e-05, "marketplace_pedido": 6.629641717133227e-05, "fidelidade_pontos": 9.061645835366293e-05, "cancelamento_linha": 0.011868413899834411, "plano_troca": 8.512628468332428e-05, "sem_correspondencia": 0.017268440329394393}, "confidence": 0.9428248959426739, "input_tokens": 422, "latency_ms": 146.82444599998234} +{"id": "g0151-desconto_retencao-emocional-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"negociacao_divida": 0.002462848173526367, "cancelamento_linha": 0.0007056178156536619, "roaming_cobranca": 8.427403018539581e-05, "plano_troca": 5.441140340534051e-05, "fidelidade_pontos": 0.0002290805648639705, "desconto_retencao": 0.9935838672015285, "suporte_sem_sinal": 2.912432551446561e-05, "beneficios_consulta": 1.37573572441753e-05, "negociacao_religacao": 2.4144913898856356e-05, "fidelidade_resgate": 1.37573572441753e-05, "bonus_nao_recebido": 8.34425896521202e-06, "sem_correspondencia": 0.0027907725979698615}, "confidence": 0.9935838672015285, "input_tokens": 434, "latency_ms": 147.28680299998587} +{"id": "g0151-desconto_retencao-emocional-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.001030823554458171, "roaming_pacote": 0.00023000782479102534, "vas_cancelamento": 9.588152638424732e-05, "conta_pagamento_confirmacao": 3.754774522643121e-05, "suporte_configuracao": 0.00017913027405980103, "fidelidade_pontos": 2.7470517239363736e-05, "fidelidade_resgate": 7.014842322997513e-05, "desconto_retencao": 0.9976056422690521, "beneficios_consulta": 2.1394060337393002e-05, "troca_numero": 7.870434961308257e-06, "roaming_cobranca": 4.773660109307671e-06, "negociacao_divida": 3.11281741147306e-05, "plano_troca": 2.924221338491023e-05, "cancelamento_linha": 2.0097859747566662e-05, "seguranca_fraude": 0.00017913027405980103, "sem_correspondencia": 0.00042971118884361196}, "confidence": 0.9976056422690521, "input_tokens": 519, "latency_ms": 184.90334199998415} +{"id": "g0151-desconto_retencao-emocional-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.006688973383959603, "plano_troca": 0.0002019894939771114, "desconto_retencao": 0.9927316710664968, "sem_correspondencia": 0.00037736605556651864}, "confidence": 0.9927316710664968, "input_tokens": 215, "latency_ms": 78.74338300001682} +{"id": "g0151-desconto_retencao-emocional-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9993889507765513, "plano_troca": 0.00023041898416439083, "cancelamento_linha": 8.476640712968751e-05, "sem_correspondencia": 0.00029586383215444805}, "confidence": 0.9993889507765513, "input_tokens": 225, "latency_ms": 78.50185900002771} +{"id": "g0151-desconto_retencao-emocional-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9925780910427712, "plano_troca": 0.004056439792918783, "cancelamento_linha": 0.0009051140606264317, "sem_correspondencia": 0.002460355103683608}, "confidence": 0.9925780910427712, "input_tokens": 212, "latency_ms": 77.36342399999785} +{"id": "g0151-desconto_retencao-emocional-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": ["cancelamento_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0010310457790788704, "plano_troca": 0.00015811599126624364, "fidelidade_pontos": 5.816762250729436e-05, "cancelamento_linha": 7.468870572766389e-05, "beneficios_consulta": 0.0007086267099035929, "negociacao_divida": 3.9977983322023864e-05, "desconto_retencao": 0.9978207057825916, "sem_correspondencia": 0.00010867142560269624}, "confidence": 0.9978207057825916, "input_tokens": 320, "latency_ms": 109.9512000000118} +{"id": "g0152-desconto_retencao-longo_contexto-00-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 286, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.0035932226324569758, "plano_troca": 6.581216818290879e-05, "desconto_retencao": 0.996301048101575, "sem_correspondencia": 3.991709778509846e-05}, "confidence": 0.996301048101575, "input_tokens": 252, "latency_ms": 80.25346900001296} +{"id": "g0152-desconto_retencao-longo_contexto-01-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 212, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"parceiros_ofertas": 0.0009088666624987792, "roaming_cobranca": 0.0003788719925477064, "negociacao_divida": 0.00010854864326089607, "desconto_retencao": 0.9966933186863681, "bonus_nao_recebido": 0.0001393792168939611, "fidelidade_pontos": 3.9932814222736695e-05, "plano_nova_linha": 0.00017896645704987946, "plano_troca": 0.0009088666624987792, "fidelidade_resgate": 3.310546576153715e-05, "cancelamento_linha": 3.751340731574261e-05, "beneficios_consulta": 2.137449518564549e-05, "sem_correspondencia": 0.0005512554963962039}, "confidence": 0.9966933186863681, "input_tokens": 440, "latency_ms": 149.13996199999247} +{"id": "g0152-desconto_retencao-longo_contexto-02-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.999695752903073, "plano_troca": 0.00012337225701205388, "cancelamento_linha": 8.479242954462895e-05, "sem_correspondencia": 9.608241037027416e-05}, "confidence": 0.999695752903073, "input_tokens": 240, "latency_ms": 79.74250400002347} +{"id": "g0152-desconto_retencao-longo_contexto-03-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0015003929550850403, "desconto_retencao": 0.9979738203535197, "cancelamento_linha": 9.59169125881983e-05, "sem_correspondencia": 0.00042986977880709985}, "confidence": 0.9979738203535197, "input_tokens": 242, "latency_ms": 80.91366299998981} +{"id": "g0152-desconto_retencao-longo_contexto-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 151, "length_bucket": "medio"}, "pred": "plano_troca", "probabilities": {"fidelidade_pontos": 0.022640277124369064, "beneficios_consulta": 0.00832889249647948, "bonus_nao_recebido": 0.0016400561740774165, "atendimento_humano": 0.0021058738123110577, "troca_numero": 0.003934290236712516, "negociacao_divida": 0.006486547998375767, "cancelamento_linha": 0.006486547998375767, "fidelidade_resgate": 0.005724358517032921, "internet_consumo": 0.00347199894776761, "plano_troca": 0.5839004428569284, "internet_problema_conexao": 0.0011271930250583487, "sem_correspondencia": 0.3541535208125116}, "confidence": 0.5839004428569284, "input_tokens": 425, "latency_ms": 146.50737300001992} +{"id": "g0152-desconto_retencao-longo_contexto-05-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 135, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_resgate": 0.0031517250279230508, "negociacao_divida": 0.0004833326871614707, "beneficios_consulta": 0.00015691514944191285, "desconto_retencao": 0.9902425675620913, "fidelidade_pontos": 0.0002283101952615152, "plano_troca": 0.00037641987524535977, "cancelamento_linha": 0.004046895042264079, "sem_correspondencia": 0.0013138344606113063}, "confidence": 0.9902425675620913, "input_tokens": 331, "latency_ms": 116.48563100004594} +{"id": "g0152-desconto_retencao-longo_contexto-06-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 125, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"desconto_retencao": 0.9997911685884255, "plano_troca": 0.00012338403224309002, "cancelamento_linha": 4.539044883106717e-05, "sem_correspondencia": 4.005693050034135e-05}, "confidence": 0.9997911685884255, "input_tokens": 222, "latency_ms": 77.68225199998824} +{"id": "g0152-desconto_retencao-longo_contexto-07-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 161, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"fidelidade_pontos": 0.0011687539697281754, "plano_troca": 9.593716799681354e-05, "beneficios_consulta": 7.471594156157131e-05, "cancelamento_linha": 0.0003348536186765117, "desconto_retencao": 0.9981845690835727, "fidelidade_resgate": 2.7486458828268993e-05, "negociacao_divida": 1.77465916391928e-05, "sem_correspondencia": 9.593716799681354e-05}, "confidence": 0.9981845690835727, "input_tokens": 337, "latency_ms": 116.73076699997864} +{"id": "g0152-desconto_retencao-longo_contexto-08-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0019260978336712686, "negociacao_divida": 0.00010866300408232162, "fidelidade_pontos": 7.46829177069993e-05, "beneficios_consulta": 3.314034384148759e-05, "desconto_retencao": 0.9977433794076283, "fidelidade_resgate": 1.8882798726556845e-05, "cancelamento_linha": 2.9246250790701266e-05, "sem_correspondencia": 6.590744355240712e-05}, "confidence": 0.9977433794076283, "input_tokens": 322, "latency_ms": 116.39413000000332} +{"id": "g0152-desconto_retencao-longo_contexto-09-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 138, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"cancelamento_linha": 0.0004304629343682883, "desconto_retencao": 0.999350873941948, "negociacao_divida": 7.480324161442762e-05, "beneficios_consulta": 1.891322137467667e-05, "plano_troca": 5.8256823145595725e-05, "fidelidade_resgate": 9.510164948342398e-06, "fidelidade_pontos": 5.768206620094077e-06, "sem_correspondencia": 5.1411465980406794e-05}, "confidence": 0.999350873941948, "input_tokens": 326, "latency_ms": 116.90593800000215} +{"id": "g0152-desconto_retencao-longo_contexto-10-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.001169421789987103, "cancelamento_linha": 5.138080756442963e-05, "desconto_retencao": 0.9987549268275021, "sem_correspondencia": 2.4270574946259072e-05}, "confidence": 0.9987549268275021, "input_tokens": 232, "latency_ms": 79.25192999999808} +{"id": "g0152-desconto_retencao-longo_contexto-11-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 130, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"plano_troca": 0.0031710548583440664, "desconto_retencao": 0.9963158197452808, "cancelamento_linha": 0.00017889867326246982, "sem_correspondencia": 0.0003342267231125972}, "confidence": 0.9963158197452808, "input_tokens": 223, "latency_ms": 78.78383599995686} +{"id": "g0155-fidelidade_pontos-informal_abreviado-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"beneficios_consulta": 0.020116556798628022, "desconto_retencao": 0.008385828496053507, "conta_vencimento": 0.0008838598207928246, "bonus_nao_recebido": 0.00047309607028810606, "recarga_saldo": 0.06196335719335061, "negociacao_religacao": 0.0001852670830835047, "parceiros_ofertas": 0.0001535918065165729, "fidelidade_pontos": 0.3146758927783011, "fidelidade_resgate": 0.5878919645844364, "portabilidade": 0.00047309607028810606, "seguranca_perda_roubo": 4.400478932542034e-05, "plano_troca": 0.0034957334035424534, "negociacao_divida": 0.00013554429351324805, "suporte_configuracao": 5.3079908003719486e-05, "marketplace_pedido": 0.0001852670830835047, "sem_correspondencia": 0.0008838598207928246}, "confidence": 0.5878919645844364, "input_tokens": 538, "latency_ms": 188.52584299997943} +{"id": "g0155-fidelidade_pontos-informal_abreviado-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.988656137795919, "fidelidade_resgate": 0.00148638438594022, "desconto_retencao": 0.00048255835833841803, "bonus_nao_recebido": 0.00012200986027448764, "beneficios_consulta": 0.0003758168273516116, "recarga_saldo": 0.0040404116664065565, "conta_vencimento": 0.0002582948762280004, "sem_correspondencia": 0.004578386229541748}, "confidence": 0.988656137795919, "input_tokens": 322, "latency_ms": 116.77868999998964} +{"id": "g0155-fidelidade_pontos-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 114, "length_bucket": "medio"}, "pred": "recarga_saldo", "probabilities": {"fidelidade_resgate": 0.06748886847690522, "recarga_saldo": 0.9316550916231631, "beneficios_consulta": 0.0004013034811060362, "sem_correspondencia": 0.0004547364188256373}, "confidence": 0.9316550916231631, "input_tokens": 226, "latency_ms": 77.89684900001248} +{"id": "g0155-fidelidade_pontos-informal_abreviado-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.0008037456724542157, "bonus_nao_recebido": 4.5344227982734374e-05, "reclamacao_atendimento": 2.7502664512527932e-05, "troca_numero": 5.764871658822251e-06, "plano_troca": 2.7502664512527932e-05, "desconto_retencao": 7.402241733870593e-06, "recarga_saldo": 6.597546241736891e-05, "beneficios_consulta": 5.415595741740813e-06, "internet_consumo": 1.077019817171026e-05, "cancelamento_linha": 2.427101624512917e-05, "fidelidade_pontos": 0.9987730866536162, "sem_correspondencia": 0.00020321873095313807}, "confidence": 0.9987730866536162, "input_tokens": 425, "latency_ms": 146.8947380000145} +{"id": "g0155-fidelidade_pontos-informal_abreviado-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.0035917887470303285, "bonus_nao_recebido": 0.00012290425229639448, "roaming_duvida": 3.990116875685759e-05, "fidelidade_pontos": 0.9959034714135842, "fidelidade_resgate": 0.00012290425229639448, "desconto_retencao": 2.1357556588372897e-05, "beneficios_consulta": 1.88479775360143e-05, "sem_correspondencia": 0.00017882463191132335}, "confidence": 0.9959034714135842, "input_tokens": 328, "latency_ms": 116.87960899996597} +{"id": "g0155-fidelidade_pontos-informal_abreviado-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_configuracao": 0.0019108281662111584, "bonus_nao_recebido": 0.0007965516886253639, "conta_explicacao": 0.00015685032739395, "vas_cancelamento": 5.0921845794410816e-05, "beneficios_consulta": 0.0001384199280945406, "fidelidade_pontos": 0.9898334958348702, "roaming_pacote": 2.4053776757115373e-05, "suporte_chip_esim": 2.1227383483615653e-05, "desconto_retencao": 2.1227383483615653e-05, "seguranca_perda_roubo": 1.0673798733260748e-05, "cadastro_atualizacao": 6.473986187324512e-06, "roaming_cobranca": 3.287761470014969e-05, "fidelidade_resgate": 0.0001384199280945406, "conta_segunda_via": 6.960191086640203e-05, "recarga_saldo": 0.0009026113137535996, "sem_correspondencia": 0.005885765112950753}, "confidence": 0.9898334958348702, "input_tokens": 537, "latency_ms": 188.17078199998605} +{"id": "g0155-fidelidade_pontos-informal_abreviado-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"cancelamento_linha": 0.0024523715058999782, "troca_numero": 0.00029289400824235957, "bonus_nao_recebido": 0.0004829005814497968, "conta_vencimento": 0.00010122146073376361, "fidelidade_pontos": 0.9893572778211902, "suporte_sem_sinal": 0.00010122146073376361, "recarga_saldo": 0.0014874385073339782, "seguranca_perda_roubo": 6.53534869656332e-05, "reclamacao_atendimento": 7.405520265763028e-05, "beneficios_consulta": 0.0014874385073339782, "desconto_retencao": 2.4042204263522283e-05, "vas_cancelamento": 5.417994366913318e-05, "negociacao_divida": 6.53534869656332e-05, "negociacao_religacao": 5.417994366913318e-05, "fidelidade_resgate": 0.00033189239235237197, "sem_correspondencia": 0.003568179486538778}, "confidence": 0.9893572778211902, "input_tokens": 521, "latency_ms": 184.40153000000237} +{"id": "g0155-fidelidade_pontos-informal_abreviado-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.02541835699023484, "fidelidade_resgate": 0.00642676710743173, "roaming_pacote": 0.0005977824597736556, "desconto_retencao": 0.000282372439812326, "beneficios_consulta": 0.0009855766566802698, "fidelidade_pontos": 0.9538168092304714, "bonus_nao_recebido": 0.0004655534477780736, "sem_correspondencia": 0.012006781667817707}, "confidence": 0.9538168092304714, "input_tokens": 322, "latency_ms": 116.84006400003} +{"id": "g0155-fidelidade_pontos-informal_abreviado-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.003146002509035179, "recarga_saldo": 0.0040395471825645755, "fidelidade_resgate": 0.0006194846242507147, "recarga_realizar": 8.383812708369706e-05, "desconto_retencao": 0.00029262381643337294, "fidelidade_pontos": 0.9884446055742135, "beneficios_consulta": 0.00022789565738365387, "sem_correspondencia": 0.003146002509035179}, "confidence": 0.9884446055742135, "input_tokens": 328, "latency_ms": 115.33860800000184} +{"id": "g0155-fidelidade_pontos-informal_abreviado-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.007428640747038542, "internet_problema_conexao": 0.0006909712246153117, "recarga_saldo": 0.010808608509224021, "beneficios_consulta": 0.000254194107977028, "troca_numero": 0.0001747048851444461, "plano_troca": 4.417231254503641e-05, "suporte_sem_sinal": 5.328197957870078e-05, "desconto_retencao": 4.70211819417791e-05, "plano_nova_linha": 0.0003263916954147722, "fidelidade_pontos": 0.9729599313507561, "negociacao_religacao": 6.8415416030489e-05, "roaming_pacote": 0.00013606030135689448, "vas_cancelamento": 6.427033551685984e-05, "fidelidade_resgate": 9.954384295189396e-05, "suporte_chip_esim": 0.0002880396602328711, "sem_correspondencia": 0.006555752449675228}, "confidence": 0.9729599313507561, "input_tokens": 521, "latency_ms": 184.2980850000231} +{"id": "g0155-fidelidade_pontos-informal_abreviado-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.006379194342954117, "internet_pacote_adicional": 0.0006723621370767957, "vas_contratacao": 0.00040780825056698487, "desconto_retencao": 0.0002802822384171912, "fidelidade_resgate": 0.004968121549657343, "conta_debito_automatico_digital": 0.00031760138488454756, "fidelidade_pontos": 0.8355095772356598, "beneficios_consulta": 0.0005933575033854313, "recarga_saldo": 0.03670972883672438, "roaming_cobranca": 0.0009782811369610839, "bonus_nao_recebido": 0.00010976010162174011, "sem_correspondencia": 0.11307392528209056}, "confidence": 0.8355095772356598, "input_tokens": 428, "latency_ms": 146.40943799997785} +{"id": "g0155-fidelidade_pontos-informal_abreviado-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"conta_contestacao": 0.002171020679225334, "recarga_saldo": 0.0016907926050449035, "recarga_nao_creditada": 0.0001782082294666674, "bonus_nao_recebido": 2.732911712135418e-05, "plano_nova_linha": 9.538799147816839e-05, "vas_cancelamento": 1.9994409211295974e-05, "fidelidade_resgate": 3.976363078066563e-05, "beneficios_consulta": 1.2909360844069517e-05, "desconto_retencao": 3.976363078066563e-05, "suporte_chip_esim": 9.538799147816839e-05, "fidelidade_pontos": 0.9924706259053373, "sem_correspondencia": 0.0031588164492314373}, "confidence": 0.9924706259053373, "input_tokens": 434, "latency_ms": 148.99157700000387} +{"id": "g0159-fidelidade_pontos-longo_contexto-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"internet_pacote_adicional": 0.0001233402173290424, "conta_explicacao": 3.1185290695944665e-05, "recarga_realizar": 2.1433315951302623e-05, "fidelidade_resgate": 7.88487629461617e-06, "recarga_saldo": 6.601926092138594e-05, "negociacao_divida": 8.934735375867603e-06, "bonus_nao_recebido": 5.090858760685147e-06, "seguranca_fraude": 2.9006838849693496e-06, "beneficios_consulta": 1.8914834939141567e-05, "desconto_retencao": 7.480962338568367e-05, "fidelidade_pontos": 0.9994361326626182, "sem_correspondencia": 0.00020335363984316874}, "confidence": 0.9994361326626182, "input_tokens": 463, "latency_ms": 157.0939009999961} +{"id": "g0159-fidelidade_pontos-longo_contexto-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.00020338390043047388, "fidelidade_pontos": 0.9995848564541948, "desconto_retencao": 2.752501777052522e-05, "plano_consulta": 1.1474134499507977e-05, "fidelidade_resgate": 6.602908509571827e-05, "bonus_nao_recebido": 9.512391606010408e-06, "recarga_saldo": 3.1189931307307554e-05, "sem_correspondencia": 6.602908509571827e-05}, "confidence": 0.9995848564541948, "input_tokens": 347, "latency_ms": 118.10414299998229} +{"id": "g0159-fidelidade_pontos-longo_contexto-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 200, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.0006261355269819338, "desconto_retencao": 4.002750506548977e-05, "vas_contratacao": 2.4277909054022286e-05, "fidelidade_resgate": 1.4725296194979453e-05, "bonus_nao_recebido": 0.00012329339552287345, "beneficios_consulta": 4.002750506548977e-05, "fidelidade_pontos": 0.9990567316375906, "sem_correspondencia": 7.478122452469907e-05}, "confidence": 0.9990567316375906, "input_tokens": 343, "latency_ms": 117.75629900000695} +{"id": "g0159-fidelidade_pontos-longo_contexto-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 198, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.000802957184437411, "recarga_saldo": 0.0005518638641920178, "suporte_sem_sinal": 5.1331335441643504e-05, "seguranca_fraude": 1.666484470392867e-05, "fidelidade_pontos": 0.9977932734647889, "internet_pacote_adicional": 2.2778142025098904e-05, "roaming_pacote": 1.010773925228244e-05, "desconto_retencao": 6.9469408209083986e-06, "cancelamento_linha": 1.3815641509511296e-05, "beneficios_consulta": 1.4706673833270346e-05, "fidelidade_resgate": 6.9469408209083986e-06, "sem_correspondencia": 0.0007086072281740627}, "confidence": 0.9977932734647889, "input_tokens": 440, "latency_ms": 147.99108500000102} +{"id": "g0159-fidelidade_pontos-longo_contexto-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 210, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.0002958489996882771, "fidelidade_pontos": 0.9993388486647249, "vas_consulta": 2.7518243589490836e-05, "troca_numero": 1.1471310600720317e-05, "conta_segunda_via": 3.118225515454765e-05, "fidelidade_resgate": 5.76813721075498e-06, "cancelamento_linha": 5.090363222174217e-06, "plano_troca": 6.140150099126593e-06, "suporte_sem_sinal": 4.492229776599286e-06, "conta_debito_automatico_digital": 2.559595371451105e-06, "recarga_realizar": 1.4584134809136068e-06, "recarga_saldo": 0.0001583565581990615, "desconto_retencao": 1.0776299025907364e-05, "bonus_nao_recebido": 6.957701586423419e-06, "roaming_cobranca": 2.7518243589490836e-05, "sem_correspondencia": 6.601283468019804e-05}, "confidence": 0.9993388486647249, "input_tokens": 534, "latency_ms": 188.25368400001707} +{"id": "g0159-fidelidade_pontos-longo_contexto-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.00048775475593693454, "bonus_nao_recebido": 4.0037348469883364e-05, "fidelidade_resgate": 3.118111834044787e-05, "suporte_sem_sinal": 1.0775906153467084e-05, "fidelidade_pontos": 0.999302415684237, "recarga_saldo": 7.479961442516477e-05, "desconto_retencao": 1.2998223967233682e-05, "sem_correspondencia": 4.0037348469883364e-05}, "confidence": 0.999302415684237, "input_tokens": 353, "latency_ms": 119.76251700002649} +{"id": "g0159-fidelidade_pontos-longo_contexto-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 201, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.001324947303591269, "fidelidade_pontos": 0.9986183641295465, "recarga_saldo": 4.0009941740912584e-05, "sem_correspondencia": 1.6678625121336275e-05}, "confidence": 0.9986183641295465, "input_tokens": 244, "latency_ms": 80.08710799998653} +{"id": "g0159-fidelidade_pontos-longo_contexto-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 223, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_pontos": 0.9998619115812087, "fidelidade_resgate": 8.480652283047931e-05, "recarga_saldo": 4.539366055797072e-05, "sem_correspondencia": 7.888235402809504e-06}, "confidence": 0.9998619115812087, "input_tokens": 244, "latency_ms": 80.10746999997309} +{"id": "g0159-fidelidade_pontos-longo_contexto-08-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 233, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.0013229109120838404, "fidelidade_resgate": 0.00015799917698260642, "fidelidade_pontos": 0.9970835272719875, "bonus_nao_recebido": 4.526752210547888e-05, "seguranca_fraude": 7.463352656719127e-05, "beneficios_consulta": 6.586385602451141e-05, "recarga_saldo": 0.0006248988671245152, "sem_correspondencia": 0.0006248988671245152}, "confidence": 0.9970835272719875, "input_tokens": 360, "latency_ms": 120.54932500001314} +{"id": "g0159-fidelidade_pontos-longo_contexto-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 208, "length_bucket": "longo"}, "pred": "recarga_saldo", "probabilities": {"fidelidade_resgate": 0.032783359202076146, "recarga_saldo": 0.9580701926236331, "beneficios_consulta": 0.0026910219949892004, "sem_correspondencia": 0.006455426179301645}, "confidence": 0.9580701926236331, "input_tokens": 242, "latency_ms": 79.56795100000136} +{"id": "g0159-fidelidade_pontos-longo_contexto-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "recarga_saldo", "probabilities": {"conta_pagamento_confirmacao": 0.019644816827066064, "bonus_nao_recebido": 0.002658636849422361, "recarga_saldo": 0.7371663129567254, "fidelidade_resgate": 0.12810029718131513, "desconto_retencao": 0.00438335112470982, "beneficios_consulta": 0.019644816827066064, "negociacao_divida": 0.00035980737103987083, "sem_correspondencia": 0.08804196086265528}, "confidence": 0.7371663129567254, "input_tokens": 349, "latency_ms": 119.91013200002953} +{"id": "g0159-fidelidade_pontos-longo_contexto-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 235, "length_bucket": "longo"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.00116905600937113, "fidelidade_resgate": 0.00023020077721279918, "fidelidade_pontos": 0.9984425286872683, "sem_correspondencia": 0.00015821452614770602}, "confidence": 0.9984425286872683, "input_tokens": 251, "latency_ms": 79.85924600001226} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-00-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"suporte_chip_esim": 0.010983455300439874, "beneficios_consulta": 0.1516219235142741, "vas_contratacao": 0.0009015769132222609, "fidelidade_resgate": 0.0006196441464631186, "fidelidade_pontos": 0.7699996628287517, "cancelamento_linha": 0.00021414328690610616, "bonus_nao_recebido": 0.00011462264165711438, "desconto_retencao": 0.00011462264165711438, "recarga_nao_creditada": 0.00022795434232600743, "conta_debito_automatico_digital": 7.877891271763419e-05, "recarga_saldo": 0.0011576476716762612, "roaming_cobranca": 0.00017753102030802168, "conta_vencimento": 0.00014717838521562598, "marketplace_pedido": 0.00017753102030802168, "marketplace_compra": 0.0002583061103765811, "sem_correspondencia": 0.06320542126370063}, "confidence": 0.7699996628287517, "input_tokens": 511, "latency_ms": 165.423976999989} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-01-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.015964978073929003, "fidelidade_resgate": 0.004574042799948418, "fidelidade_pontos": 0.7692357217601291, "plano_troca": 0.023228906032134525, "conta_debito_automatico_digital": 0.000619029377867408, "recarga_saldo": 0.014089043700073325, "suporte_chip_esim": 8.377651618546982e-05, "negociacao_divida": 5.0813025630399126e-05, "bonus_nao_recebido": 0.0002277281815985677, "internet_pacote_adicional": 0.00012975560658206852, "beneficios_consulta": 0.00015651513769125914, "sem_correspondencia": 0.17163968978823058}, "confidence": 0.7692357217601291, "input_tokens": 427, "latency_ms": 148.1645540000045} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-02-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 69, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.005131832483407586, "recarga_saldo": 0.005131832483407586, "desconto_retencao": 0.00042124646233859076, "bonus_nao_recebido": 0.00025549889470383847, "marketplace_pedido": 0.0008917787677688271, "fidelidade_resgate": 0.00746677220461684, "fidelidade_pontos": 0.9779541667177678, "sem_correspondencia": 0.0027468719859889013}, "confidence": 0.9779541667177678, "input_tokens": 317, "latency_ms": 109.7624079999946} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-03-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_explicacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.014022802961240872, "vas_consulta": 0.0011510617617766612, "plano_consulta": 0.0006161189629221612, "conta_segunda_via": 0.000479833930788921, "reclamacao_atendimento": 0.0008964478014352145, "seguranca_perda_roubo": 0.00010706542182158255, "fidelidade_resgate": 0.0006981542497403844, "recarga_saldo": 0.3616528549622236, "bonus_nao_recebido": 0.00016582616925331112, "troca_numero": 4.75099929360234e-05, "parceiros_ofertas": 2.5430266687863025e-05, "conta_contestacao": 0.00024127565258259245, "beneficios_consulta": 0.000373695041042642, "fidelidade_pontos": 0.5962647545856464, "portabilidade": 0.00013747472286730633, "sem_correspondencia": 0.02311969351703457}, "confidence": 0.5962647545856464, "input_tokens": 512, "latency_ms": 163.78228799999306} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-04-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_saldo": 0.019003780919017946, "desconto_retencao": 0.0015599253305864625, "fidelidade_pontos": 0.9156534424111823, "fidelidade_resgate": 0.04023100452126463, "bonus_nao_recebido": 0.0022696779634487625, "beneficios_consulta": 0.004240316679886149, "vas_cancelamento": 0.00027107437618424885, "sem_correspondencia": 0.016770777798429573}, "confidence": 0.9156534424111823, "input_tokens": 317, "latency_ms": 110.35748599999806} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-05-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["fidelidade_resgate", "internet_pacote_adicional"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.2634048797608844, "fidelidade_pontos": 0.7160086981814519, "recarga_saldo": 0.009013219339528108, "sem_correspondencia": 0.011573202718135589}, "confidence": 0.7160086981814519, "input_tokens": 217, "latency_ms": 77.90467900002795} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-06-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["parceiros_ofertas"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"recarga_realizar": 0.0018758319163060951, "beneficios_consulta": 0.017797397695322424, "desconto_retencao": 0.0002240361737338857, "cadastro_atualizacao": 7.742482988515937e-05, "internet_consumo": 0.00028766814133177987, "bonus_nao_recebido": 4.9989227324283365e-05, "atendimento_humano": 3.435705999502467e-05, "conta_pagamento_confirmacao": 6.832717255679235e-05, "parceiros_ofertas": 0.005777969074344232, "fidelidade_pontos": 0.9717049895687493, "fidelidade_resgate": 6.029851814373243e-05, "plano_consulta": 0.0003693732050413267, "negociacao_religacao": 7.273389658022991e-05, "recarga_saldo": 0.00013588480825430784, "internet_problema_conexao": 0.0001744795475402715, "sem_correspondencia": 0.0012892391648911036}, "confidence": 0.9717049895687493, "input_tokens": 513, "latency_ms": 186.92511799997646} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-07-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.001699915808360853, "recarga_saldo": 0.00033473326953042726, "fidelidade_pontos": 0.9978258133353187, "sem_correspondencia": 0.00013953758679004444}, "confidence": 0.9978258133353187, "input_tokens": 207, "latency_ms": 76.61766899997247} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"fidelidade_resgate": 0.09903516357279708, "fidelidade_pontos": 0.502942060038336, "marketplace_compra": 0.0063311061914653535, "sem_correspondencia": 0.3916916701974016}, "confidence": 0.502942060038336, "input_tokens": 236, "latency_ms": 79.41290499996967} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-09-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.005877556059945005, "desconto_retencao": 0.0006194898510370902, "suporte_sem_sinal": 0.00020111890864264785, "fidelidade_pontos": 0.988452945391854, "bonus_nao_recebido": 0.00037573958803480736, "recarga_saldo": 0.00042576873293760853, "fidelidade_resgate": 0.0009013524147020748, "sem_correspondencia": 0.003146029052846611}, "confidence": 0.988452945391854, "input_tokens": 318, "latency_ms": 110.54648299995051} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-10-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["fidelidade_resgate", "internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 144, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"reclamacao_atendimento": 0.010206292401090038, "fidelidade_resgate": 0.002924151731070003, "cadastro_atualizacao": 0.0005409136807546964, "desconto_retencao": 0.00028953022946622383, "fidelidade_pontos": 0.8107862307660567, "recarga_nao_creditada": 0.0005409136807546964, "beneficios_consulta": 0.021606721182661423, "plano_troca": 0.00050814137755548, "conta_segunda_via": 0.0004773546478316522, "bonus_nao_recebido": 0.00019899102259802567, "vas_contratacao": 0.0001649693519902573, "recarga_saldo": 0.05183182962872205, "suporte_sem_sinal": 0.0010757353047265385, "cancelamento_linha": 0.00044843319176778056, "marketplace_compra": 0.0015651856327788083, "sem_correspondencia": 0.09683460617017567}, "confidence": 0.8107862307660567, "input_tokens": 538, "latency_ms": 189.76237000003948} +{"id": "g0160-fidelidade_pontos-indireto_multiplo-11-D1", "gold": "fidelidade_pontos", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_pontos", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"bonus_nao_recebido": 0.002154612767298347, "fidelidade_pontos": 0.9849698357121331, "fidelidade_resgate": 0.00048075909182513174, "cadastro_atualizacao": 0.00015607962536598845, "desconto_retencao": 0.0001215549344565233, "negociacao_divida": 3.946310939089277e-05, "internet_problema_conexao": 6.112165950292792e-05, "beneficios_consulta": 0.0016780141103875993, "negociacao_religacao": 8.354340323610779e-05, "recarga_saldo": 0.0005447714211994604, "suporte_configuracao": 5.393967519216419e-05, "sem_correspondencia": 0.009656304490011853}, "confidence": 0.9849698357121331, "input_tokens": 423, "latency_ms": 145.54428399998187} +{"id": "g0162-fidelidade_resgate-informal_abreviado-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.0008031927514270171, "fidelidade_pontos": 0.00015815803019535976, "desconto_retencao": 0.0008031927514270171, "beneficios_consulta": 1.2982401690944649e-05, "conta_segunda_via": 5.818308776504505e-05, "fidelidade_resgate": 0.9980860003526416, "bonus_nao_recebido": 2.0107537087974073e-05, "sem_correspondencia": 5.818308776504505e-05}, "confidence": 0.9980860003526416, "input_tokens": 321, "latency_ms": 116.40363700001899} +{"id": "g0162-fidelidade_resgate-informal_abreviado-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.020296090672261787, "fidelidade_resgate": 0.9779204133503745, "marketplace_compra": 0.0008917479886818245, "sem_correspondencia": 0.0008917479886818245}, "confidence": 0.9779204133503745, "input_tokens": 224, "latency_ms": 77.66318400001637} +{"id": "g0162-fidelidade_resgate-informal_abreviado-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.01568727059210127, "fidelidade_pontos": 0.458449247536589, "suporte_sem_sinal": 0.0010028536571239153, "fidelidade_resgate": 0.0007810232134741274, "beneficios_consulta": 0.0004737145249193435, "parceiros_ofertas": 0.0006082614902505955, "conta_contestacao": 0.0004737145249193435, "bonus_nao_recebido": 0.0004737145249193435, "internet_problema_conexao": 0.0005367888811076406, "marketplace_compra": 0.0016534261558996122, "desconto_retencao": 0.0003689292429594832, "sem_correspondencia": 0.5194910556557364}, "confidence": 0.5194910556557364, "input_tokens": 417, "latency_ms": 145.49851300000682} +{"id": "g0162-fidelidade_resgate-informal_abreviado-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.000911015683187637, "fidelidade_resgate": 0.9990500060319184, "marketplace_compra": 2.7510289888962514e-05, "sem_correspondencia": 1.1467995005054163e-05}, "confidence": 0.9990500060319184, "input_tokens": 219, "latency_ms": 77.49588900003346} +{"id": "g0162-fidelidade_resgate-informal_abreviado-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"portabilidade": 0.008094799410163753, "fidelidade_pontos": 0.9356315982148781, "fidelidade_resgate": 0.006304236119441477, "marketplace_compra": 0.0008531855808150964, "beneficios_consulta": 0.0014066652149444926, "bonus_nao_recebido": 0.017136690485792933, "desconto_retencao": 0.0023191988606329527, "sem_correspondencia": 0.028253626113331324}, "confidence": 0.9356315982148781, "input_tokens": 327, "latency_ms": 116.00247500001615} +{"id": "g0162-fidelidade_resgate-informal_abreviado-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"desconto_retencao": 0.040109538621009105, "fidelidade_pontos": 0.031237340086674642, "troca_numero": 0.0017622901360567734, "bonus_nao_recebido": 0.0008324469164986318, "negociacao_religacao": 0.0009432859356906741, "marketplace_compra": 0.9128888912639259, "beneficios_consulta": 0.0007346318253761399, "sem_correspondencia": 0.011491575214768164}, "confidence": 0.9128888912639259, "input_tokens": 312, "latency_ms": 108.37617300001057} +{"id": "g0162-fidelidade_resgate-informal_abreviado-06-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_consulta": 0.026023393514599986, "desconto_retencao": 0.0021361302208351167, "suporte_sem_sinal": 0.000890471558153625, "negociacao_religacao": 0.0011433881135067907, "fidelidade_pontos": 0.012292580685114475, "suporte_configuracao": 0.0007858383919102524, "fidelidade_resgate": 0.7605150370214189, "bonus_nao_recebido": 0.0006120115549872781, "marketplace_compra": 0.04290532242332076, "beneficios_consulta": 0.002742845496907088, "plano_troca": 0.0001986910613784402, "sem_correspondencia": 0.14975428995786727}, "confidence": 0.7605150370214189, "input_tokens": 428, "latency_ms": 149.15362499999674} +{"id": "g0162-fidelidade_resgate-informal_abreviado-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.03273369231537828, "fidelidade_pontos": 0.0023712207181599476, "fidelidade_resgate": 0.9566187134322445, "sem_correspondencia": 0.008276373534217181}, "confidence": 0.9566187134322445, "input_tokens": 218, "latency_ms": 77.04790399998274} +{"id": "g0162-fidelidade_resgate-informal_abreviado-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.005910326813875197, "fidelidade_pontos": 5.1134346144479306e-05, "fidelidade_resgate": 0.9939641388053478, "sem_correspondencia": 7.440003463233272e-05}, "confidence": 0.9939641388053478, "input_tokens": 220, "latency_ms": 77.9407919999926} +{"id": "g0162-fidelidade_resgate-informal_abreviado-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_contestacao": 0.004470558141140103, "desconto_retencao": 0.000997516353985458, "marketplace_compra": 0.004470558141140103, "fidelidade_resgate": 0.9653717541549705, "fidelidade_pontos": 0.0012808363520790144, "plano_consulta": 9.876749410675728e-05, "vas_consulta": 3.633453053789759e-05, "roaming_cobranca": 3.0122383811332062e-05, "recarga_realizar": 0.00013499915829977518, "beneficios_consulta": 0.00015297408739271386, "bonus_nao_recebido": 0.0002522116317503076, "sem_correspondencia": 0.022703367570786295}, "confidence": 0.9653717541549705, "input_tokens": 417, "latency_ms": 145.29063399999131} +{"id": "g0162-fidelidade_resgate-informal_abreviado-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 72, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"desconto_retencao": 0.13164372411617759, "marketplace_compra": 0.048429019661586935, "fidelidade_pontos": 0.5206610289704722, "beneficios_consulta": 0.010805974912921349, "negociacao_divida": 0.003975296012278131, "bonus_nao_recebido": 0.004504600526795688, "negociacao_religacao": 0.0012905896588659039, "sem_correspondencia": 0.2786897661409023}, "confidence": 0.5206610289704722, "input_tokens": 324, "latency_ms": 115.27293000000327} +{"id": "g0162-fidelidade_resgate-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 88, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"internet_problema_conexao": 0.0034994369957146013, "desconto_retencao": 0.0006890800010976942, "atendimento_humano": 0.0010026054855822458, "fidelidade_pontos": 0.9702968903465602, "marketplace_compra": 0.0005366560444537288, "internet_pacote_adicional": 0.00017422670895467528, "cadastro_atualizacao": 9.325683712124182e-05, "beneficios_consulta": 0.00015375453100000873, "conta_vencimento": 0.00015375453100000873, "roaming_pacote": 0.00017422670895467528, "bonus_nao_recebido": 0.0030882423095080773, "sem_correspondencia": 0.0201378695000527}, "confidence": 0.9702968903465602, "input_tokens": 405, "latency_ms": 144.22670900000867} +{"id": "g0165-fidelidade_resgate-emocional-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 125, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"recarga_saldo": 0.0019000639813899366, "conta_vencimento": 0.00017673348069656457, "beneficios_consulta": 0.00020026527025642795, "seguranca_fraude": 6.501661411493606e-05, "desconto_retencao": 0.00017673348069656457, "conta_explicacao": 4.468522182448535e-05, "marketplace_compra": 0.01093411327188863, "fidelidade_pontos": 0.00013764017316141952, "recarga_nao_creditada": 0.00017673348069656457, "fidelidade_resgate": 0.9842575100503771, "internet_problema_conexao": 9.366531331784885e-06, "vas_contratacao": 3.269240666974105e-05, "marketplace_pedido": 0.00010719427464019727, "bonus_nao_recebido": 3.943456985141388e-05, "negociacao_religacao": 6.501661411493606e-05, "sem_correspondencia": 0.0016768005782891735}, "confidence": 0.9842575100503771, "input_tokens": 531, "latency_ms": 187.60986799998136} +{"id": "g0165-fidelidade_resgate-emocional-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 114, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.03214667600105838, "cadastro_atualizacao": 0.004350579501718856, "fidelidade_pontos": 0.004350579501718856, "marketplace_compra": 0.02836934199932457, "conta_vencimento": 0.0020550682416526573, "beneficios_consulta": 0.001099998762731011, "fidelidade_resgate": 0.44377117369207314, "suporte_chip_esim": 0.01949794460249022, "atendimento_humano": 0.006330055823614868, "bonus_nao_recebido": 0.013400728283751833, "parceiros_ofertas": 0.0008566798977924879, "sem_correspondencia": 0.44377117369207314}, "confidence": 0.44377117369207314, "input_tokens": 445, "latency_ms": 148.9612170000214} +{"id": "g0165-fidelidade_resgate-emocional-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"beneficios_consulta": 0.004408248062043794, "fidelidade_resgate": 0.951916523631249, "desconto_retencao": 0.013578359954917555, "marketplace_compra": 0.0007660386494491325, "fidelidade_pontos": 0.013578359954917555, "bonus_nao_recebido": 0.00024869633763551885, "roaming_cobranca": 0.00011747583168820552, "sem_correspondencia": 0.015386297578099367}, "confidence": 0.951916523631249, "input_tokens": 330, "latency_ms": 117.37931100003607} +{"id": "g0165-fidelidade_resgate-emocional-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 117, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.02069220109123131, "recarga_nao_creditada": 0.012550454378770998, "negociacao_divida": 0.0013228081594215183, "bonus_nao_recebido": 0.023447335657076452, "beneficios_consulta": 0.0011673741034031195, "conta_segunda_via": 0.00026047637064546776, "vas_consulta": 0.00020285920143028776, "conta_explicacao": 0.00020285920143028776, "fidelidade_resgate": 0.7764691175112486, "marketplace_compra": 0.10508366794286754, "vas_cancelamento": 0.00026047637064546776, "conta_debito_automatico_digital": 0.0016985192980991592, "cancelamento_linha": 0.0010302040304107222, "fidelidade_pontos": 0.0031732518122943696, "suporte_chip_esim": 0.0028003848954707357, "sem_correspondencia": 0.04963800997555381}, "confidence": 0.7764691175112486, "input_tokens": 538, "latency_ms": 189.19767099998808} +{"id": "g0165-fidelidade_resgate-emocional-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.010784582436891057, "fidelidade_resgate": 0.9707971732429237, "marketplace_compra": 0.002726769464266503, "sem_correspondencia": 0.01569147485591873}, "confidence": 0.9707971732429237, "input_tokens": 229, "latency_ms": 79.16804699999602} +{"id": "g0165-fidelidade_resgate-emocional-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.00428926327686986, "marketplace_compra": 0.03591356171682017, "fidelidade_pontos": 0.0020261045078936446, "beneficios_consulta": 0.0015779317773320736, "bonus_nao_recebido": 0.0005122794448340039, "roaming_pacote": 0.0001008738036549382, "portabilidade": 0.0001008738036549382, "conta_pagamento_confirmacao": 0.00010737960504064983, "marketplace_pedido": 0.001084495593223918, "fidelidade_resgate": 0.9262229643138838, "vas_consulta": 9.476216884913068e-05, "sem_correspondencia": 0.027969509987942776}, "confidence": 0.9262229643138838, "input_tokens": 432, "latency_ms": 147.84537299999556} +{"id": "g0165-fidelidade_resgate-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.05594557481084287, "fidelidade_pontos": 0.06339464155284101, "roaming_cobranca": 0.004052683846438997, "beneficios_consulta": 0.005203749064627511, "roaming_pacote": 0.006681746061046785, "marketplace_compra": 0.07183554000832774, "desconto_retencao": 0.020581226797427996, "sem_correspondencia": 0.7723048378584471}, "confidence": 0.7723048378584471, "input_tokens": 319, "latency_ms": 110.12192599997661} +{"id": "g0165-fidelidade_resgate-emocional-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 99, "length_bucket": "medio"}, "pred": "fidelidade_pontos", "probabilities": {"beneficios_consulta": 0.3422414630241233, "plano_consulta": 0.009120426060666568, "fidelidade_pontos": 0.43944673716737215, "seguranca_fraude": 0.000748650160639186, "plano_nova_linha": 0.0006606814478835413, "internet_consumo": 0.0004007235544447022, "roaming_cobranca": 0.00016704643023856929, "desconto_retencao": 0.00804874774879007, "bonus_nao_recebido": 0.013270141615929959, "marketplace_compra": 0.0023060048387460114, "internet_problema_conexao": 0.0004007235544447022, "sem_correspondencia": 0.18318865439672138}, "confidence": 0.43944673716737215, "input_tokens": 438, "latency_ms": 148.93528799996147} +{"id": "g0165-fidelidade_resgate-emocional-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9866561356450675, "marketplace_compra": 0.00967283639284127, "fidelidade_pontos": 0.0008997139362984475, "sem_correspondencia": 0.0027713140257928427}, "confidence": 0.9866561356450675, "input_tokens": 228, "latency_ms": 78.33262999997714} +{"id": "g0165-fidelidade_resgate-emocional-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.022613776373235868, "marketplace_compra": 0.006478955406055708, "desconto_retencao": 0.0007738008754129429, "beneficios_consulta": 0.00028466543362488635, "bonus_nao_recebido": 0.001275781962579699, "fidelidade_resgate": 0.9615622394974447, "recarga_nao_creditada": 0.0005318250455903845, "sem_correspondencia": 0.006478955406055708}, "confidence": 0.9615622394974447, "input_tokens": 328, "latency_ms": 116.80728200002477} +{"id": "g0165-fidelidade_resgate-emocional-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"conta_vencimento": 0.029944999566993293, "roaming_duvida": 0.0035764201830316422, "vas_cancelamento": 0.002169208493023759, "fidelidade_pontos": 0.3219390852017956, "beneficios_consulta": 0.001315691458327948, "marketplace_compra": 0.008579386017919893, "fidelidade_resgate": 0.3648047763781639, "bonus_nao_recebido": 0.0014908737407175509, "roaming_cobranca": 0.0009042606335056579, "recarga_realizar": 0.0035764201830316422, "recarga_nao_creditada": 0.026426369365768625, "parceiros_ofertas": 0.0027853188391374203, "seguranca_fraude": 0.002169208493023759, "desconto_retencao": 0.003156179733866456, "roaming_pacote": 0.005896520028725514, "sem_correspondencia": 0.22126528168296744}, "confidence": 0.3648047763781639, "input_tokens": 524, "latency_ms": 186.45710300000928} +{"id": "g0165-fidelidade_resgate-emocional-11-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"internet_pacote_adicional": 0.011057937038618322, "conta_explicacao": 0.0011654979891242896, "suporte_configuracao": 0.0003783817978703957, "suporte_sem_sinal": 0.00026005775296597566, "conta_contestacao": 0.0006238461185946779, "beneficios_consulta": 0.00026005775296597566, "bonus_nao_recebido": 0.00013919888435000682, "cancelamento_linha": 0.0003339207646150146, "fidelidade_pontos": 0.0009076907465981445, "vas_cancelamento": 0.0011654979891242896, "negociacao_divida": 0.0002295001614855834, "marketplace_compra": 0.5328012440537133, "vas_contratacao": 0.0014965290411340407, "desconto_retencao": 0.0014965290411340407, "fidelidade_resgate": 0.2516774869497766, "sem_correspondencia": 0.1960066239179293}, "confidence": 0.5328012440537133, "input_tokens": 552, "latency_ms": 189.8549310000135} +{"id": "g0166-fidelidade_resgate-longo_contexto-00-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 150, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"marketplace_compra": 0.06736890139849444, "fidelidade_resgate": 0.9299989971893557, "fidelidade_pontos": 0.0013981969418043166, "sem_correspondencia": 0.0012339044703455634}, "confidence": 0.9299989971893557, "input_tokens": 236, "latency_ms": 78.8048690000096} +{"id": "g0166-fidelidade_resgate-longo_contexto-01-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 124, "length_bucket": "medio"}, "pred": "desconto_retencao", "probabilities": {"bonus_nao_recebido": 0.0011224762597275744, "desconto_retencao": 0.8460150854491606, "fidelidade_pontos": 0.0003644146872717288, "plano_troca": 9.808088250247321e-05, "beneficios_consulta": 0.00013406067150818952, "conta_vencimento": 4.352312778085095e-05, "internet_problema_conexao": 5.249891327867705e-05, "fidelidade_resgate": 0.14701537761706596, "seguranca_fraude": 4.352312778085095e-05, "marketplace_compra": 6.332577725846906e-05, "vas_consulta": 1.7043901729554533e-05, "sem_correspondencia": 0.005030589584935021}, "confidence": 0.8460150854491606, "input_tokens": 430, "latency_ms": 147.8902189999758} +{"id": "g0166-fidelidade_resgate-longo_contexto-02-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 111, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_pontos": 0.002798787514540193, "fidelidade_resgate": 0.9964373751537855, "marketplace_compra": 0.0006244939063407792, "sem_correspondencia": 0.0001393434253335366}, "confidence": 0.9964373751537855, "input_tokens": 233, "latency_ms": 79.16036399996074} +{"id": "g0166-fidelidade_resgate-longo_contexto-03-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 138, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"seguranca_fraude": 0.0119131850665575, "conta_segunda_via": 0.0008629882317254982, "fidelidade_resgate": 0.9463815102437236, "marketplace_compra": 0.0004619243137084675, "internet_problema_conexao": 0.0002472502680232486, "reclamacao_atendimento": 0.00019255870235112069, "desconto_retencao": 0.00011679275677043385, "suporte_chip_esim": 0.00010971664135214257, "beneficios_consulta": 0.00014087895612976438, "vas_consulta": 4.036249670783377e-05, "seguranca_perda_roubo": 3.143434404277794e-05, "roaming_pacote": 0.0002801712587309023, "bonus_nao_recebido": 0.002658190891778858, "fidelidade_pontos": 0.006376668456936669, "conta_debito_automatico_digital": 0.004966154387649006, "sem_correspondencia": 0.025220212983812097}, "confidence": 0.9463815102437236, "input_tokens": 543, "latency_ms": 188.20770499996797} +{"id": "g0166-fidelidade_resgate-longo_contexto-04-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.999801633188591, "marketplace_compra": 0.0001233853236773463, "fidelidade_pontos": 5.828310000430236e-05, "sem_correspondencia": 1.6698387727114793e-05}, "confidence": 0.999801633188591, "input_tokens": 228, "latency_ms": 78.34525900000244} +{"id": "g0166-fidelidade_resgate-longo_contexto-05-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"fidelidade_resgate": 0.9948689402292986, "marketplace_compra": 0.004607157212718226, "fidelidade_pontos": 0.0002945257068521325, "sem_correspondencia": 0.0002293768511310998}, "confidence": 0.9948689402292986, "input_tokens": 225, "latency_ms": 77.40502699999752} +{"id": "g0166-fidelidade_resgate-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.3155195202705514, "vas_consulta": 0.005778941595622064, "recarga_nao_creditada": 0.0007820946976513544, "suporte_sem_sinal": 0.0002877165603151285, "conta_segunda_via": 0.0024090212651551556, "fidelidade_pontos": 0.04270092364249524, "beneficios_consulta": 0.0003694353762465965, "internet_pacote_adicional": 0.00022407388247603312, "negociacao_divida": 0.0016556944879206022, "vas_cancelamento": 0.0012894561637195737, "roaming_cobranca": 0.00017450891513818456, "bonus_nao_recebido": 0.07977582797371373, "marketplace_compra": 0.015708791927105576, "recarga_realizar": 0.0008862293967953996, "portabilidade": 0.012234019453935586, "sem_correspondencia": 0.5202037443911584}, "confidence": 0.5202037443911584, "input_tokens": 526, "latency_ms": 185.9595579999791} +{"id": "g0166-fidelidade_resgate-longo_contexto-07-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["marketplace_compra"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"vas_cancelamento": 0.0026371660166189777, "negociacao_divida": 0.00040442250704317533, "roaming_pacote": 0.00010225402321513869, "fidelidade_resgate": 0.9388961361992817, "internet_consumo": 0.00016858838308946386, "marketplace_compra": 0.052968895399376215, "desconto_retencao": 0.00010225402321513869, "fidelidade_pontos": 0.001411573249297209, "bonus_nao_recebido": 6.602015941017776e-05, "beneficios_consulta": 1.8915092360490344e-05, "cancelamento_linha": 1.221250150979807e-05, "recarga_nao_creditada": 4.26258186377158e-05, "suporte_chip_esim": 0.0001088488411145733, "recarga_saldo": 6.602015941017776e-05, "vas_contratacao": 0.00035690160980109896, "sem_correspondencia": 0.0026371660166189777}, "confidence": 0.9388961361992817, "input_tokens": 524, "latency_ms": 187.67662400000518} +{"id": "g0166-fidelidade_resgate-longo_contexto-08-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.0016944971914936633, "beneficios_consulta": 0.0006233706798732673, "fidelidade_pontos": 0.0008004237969751927, "marketplace_compra": 0.0010277644994378561, "fidelidade_resgate": 0.9946451641784234, "vas_cancelamento": 0.00010176246608468397, "bonus_nao_recebido": 7.925268827402917e-05, "sem_correspondencia": 0.0010277644994378561}, "confidence": 0.9946451641784234, "input_tokens": 327, "latency_ms": 116.32793299997957} +{"id": "g0166-fidelidade_resgate-longo_contexto-09-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 115, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"desconto_retencao": 0.03126762820789826, "beneficios_consulta": 0.0037343856475295, "vas_cancelamento": 0.0022650193904174575, "marketplace_compra": 0.00895832546800384, "bonus_nao_recebido": 0.001763998874929032, "conta_contestacao": 0.0009442005577004052, "fidelidade_resgate": 0.8064027598861102, "fidelidade_pontos": 0.0037343856475295, "roaming_duvida": 0.00023873128736758668, "recarga_realizar": 0.000446008762537084, "negociacao_religacao": 0.00011276867524525147, "sem_correspondencia": 0.14013178759473183}, "confidence": 0.8064027598861102, "input_tokens": 431, "latency_ms": 147.90806799999245} +{"id": "g0166-fidelidade_resgate-longo_contexto-10-D1", "gold": "fidelidade_resgate", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 98, "length_bucket": "medio"}, "pred": "fidelidade_resgate", "probabilities": {"internet_pacote_adicional": 0.005060643917405022, "recarga_nao_creditada": 0.00025195462470125864, "roaming_cobranca": 0.00028550199322326407, "seguranca_perda_roubo": 0.00019622245901580217, "fidelidade_resgate": 0.9643880273377384, "internet_consumo": 8.707318836575715e-05, "conta_contestacao": 4.3783148704914645e-05, "bonus_nao_recebido": 6.370410547060283e-05, "beneficios_consulta": 9.26889265356595e-05, "suporte_configuracao": 4.6606919190358296e-05, "marketplace_compra": 0.002109590244283216, "desconto_retencao": 0.00025195462470125864, "fidelidade_pontos": 0.020015234960718206, "roaming_duvida": 0.00028550199322326407, "cancelamento_linha": 0.00032351614196843715, "sem_correspondencia": 0.006497995414754268}, "confidence": 0.9643880273377384, "input_tokens": 519, "latency_ms": 185.25977999996712} +{"id": "g0166-fidelidade_resgate-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "fidelidade_resgate", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.02444936105946542, "recarga_saldo": 0.002006925768921424, "desconto_retencao": 0.002576943696700697, "plano_consulta": 0.0005749938597383133, "beneficios_consulta": 0.09669909881657246, "bonus_nao_recebido": 0.0017711057747903638, "internet_pacote_adicional": 0.0009480046070725232, "marketplace_compra": 0.02444936105946542, "fidelidade_pontos": 0.021576485405150655, "vas_contratacao": 0.004814364643891524, "conta_explicacao": 0.0003487514050777926, "recarga_nao_creditada": 0.0010742299540044543, "vas_consulta": 0.0012172620106181951, "troca_numero": 0.0008366111293774282, "recarga_realizar": 0.007004859223703582, "sem_correspondencia": 0.8096516415854498}, "confidence": 0.8096516415854498, "input_tokens": 515, "latency_ms": 186.24060099995177} +{"id": "g0172-bonus_nao_recebido-emocional-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 74, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0010315557234590353, "fidelidade_pontos": 0.00015819419376975657, "roaming_duvida": 2.926298342073692e-05, "bonus_nao_recebido": 0.9983142173915334, "recarga_nao_creditada": 0.00012320176198523598, "desconto_retencao": 1.4714352129586628e-05, "troca_numero": 6.529454177089875e-06, "beneficios_consulta": 6.950567791270245e-06, "fidelidade_resgate": 1.1459548960910461e-05, "roaming_pacote": 5.085144026146451e-06, "recarga_realizar": 3.283215747155054e-06, "sem_correspondencia": 0.00029554566299959737}, "confidence": 0.9983142173915334, "input_tokens": 410, "latency_ms": 144.48566300001175} +{"id": "g0172-bonus_nao_recebido-emocional-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0008040468890357682, "bonus_nao_recebido": 0.9991473928865688, "internet_pacote_adicional": 2.428011219773547e-05, "sem_correspondencia": 2.428011219773547e-05}, "confidence": 0.9991473928865688, "input_tokens": 224, "latency_ms": 77.2986390000483} +{"id": "g0172-bonus_nao_recebido-emocional-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 89, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.010844482153746166, "recarga_nao_creditada": 0.00844569119334139, "bonus_nao_recebido": 0.9761891739199342, "sem_correspondencia": 0.004520652732978168}, "confidence": 0.9761891739199342, "input_tokens": 228, "latency_ms": 77.47447100001636} +{"id": "g0172-bonus_nao_recebido-emocional-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9949723139829274, "beneficios_consulta": 0.0009072973093470772, "fidelidade_pontos": 8.9834598997783e-05, "internet_pacote_adicional": 3.986386165747868e-05, "fidelidade_resgate": 7.927875536047268e-05, "recarga_nao_creditada": 0.0016950545303768094, "desconto_retencao": 3.986386165747868e-05, "sem_correspondencia": 0.0021764930996755268}, "confidence": 0.9949723139829274, "input_tokens": 318, "latency_ms": 110.07419500003834} +{"id": "g0172-bonus_nao_recebido-emocional-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.0019225790676676705, "portabilidade": 0.0008014501931395688, "fidelidade_resgate": 4.8130825183627214e-05, "seguranca_perda_roubo": 2.27353919725704e-05, "roaming_pacote": 0.00015781490012383735, "bonus_nao_recebido": 0.9959206134907574, "fidelidade_pontos": 1.7706341071673162e-05, "beneficios_consulta": 1.3789712291948434e-05, "internet_consumo": 1.6633568097360527e-05, "recarga_nao_creditada": 4.2475304143391654e-05, "conta_explicacao": 3.950818718965153e-06, "parceiros_ofertas": 2.4201698776126773e-05, "internet_pacote_adicional": 2.4201698776126773e-05, "internet_problema_conexao": 2.7424117529757357e-05, "negociacao_divida": 4.8130825183627214e-05, "sem_correspondencia": 0.0009081620465662115}, "confidence": 0.9959206134907574, "input_tokens": 511, "latency_ms": 165.44810499999585} +{"id": "g0172-bonus_nao_recebido-emocional-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.0044936465439118995, "cadastro_atualizacao": 0.0002535141903020007, "desconto_retencao": 0.00013569636765088403, "roaming_cobranca": 3.22307123927164e-05, "recarga_saldo": 0.0011361717758520808, "fidelidade_resgate": 4.99199039004018e-05, "internet_pacote_adicional": 2.5101304050396767e-05, "parceiros_ofertas": 2.0809711962078543e-05, "recarga_realizar": 9.326265865733069e-05, "cancelamento_linha": 0.00013569636765088403, "bonus_nao_recebido": 0.9703574609013681, "recarga_nao_creditada": 0.02282062015496067, "conta_segunda_via": 6.021489813285305e-05, "beneficios_consulta": 3.88776602484822e-05, "conta_vencimento": 9.326265865733069e-05, "sem_correspondencia": 0.0002535141903020007}, "confidence": 0.9703574609013681, "input_tokens": 507, "latency_ms": 164.90091800000073} +{"id": "g0172-bonus_nao_recebido-emocional-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.028348602247988804, "recarga_nao_creditada": 0.01948369039375236, "bonus_nao_recebido": 0.9387767758393502, "sem_correspondencia": 0.01339093151890865}, "confidence": 0.9387767758393502, "input_tokens": 219, "latency_ms": 77.60436000000936} +{"id": "g0172-bonus_nao_recebido-emocional-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_consumo": 0.0031620941485528448, "beneficios_consulta": 0.0009059551416839287, "roaming_cobranca": 7.436532655843933e-05, "parceiros_ofertas": 3.100008022320283e-05, "bonus_nao_recebido": 0.9935004484193484, "conta_segunda_via": 5.440683516187499e-05, "recarga_nao_creditada": 0.0002941205720636708, "fidelidade_pontos": 1.5587819255858843e-05, "internet_pacote_adicional": 2.1306022779067358e-05, "fidelidade_resgate": 1.1404292188781741e-05, "desconto_retencao": 1.1404292188781741e-05, "sem_correspondencia": 0.001917907049995215}, "confidence": 0.9935004484193484, "input_tokens": 417, "latency_ms": 145.89205799995852} +{"id": "g0172-bonus_nao_recebido-emocional-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.996781503487751, "recarga_nao_creditada": 0.0024707743214310283, "internet_pacote_adicional": 0.00012301261006264928, "sem_correspondencia": 0.0006247095807553679}, "confidence": 0.996781503487751, "input_tokens": 222, "latency_ms": 78.71259600000258} +{"id": "g0172-bonus_nao_recebido-emocional-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 70, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"negociacao_divida": 0.0006254595175345582, "parceiros_ofertas": 0.000487108362035377, "desconto_retencao": 6.592294814298022e-05, "troca_numero": 2.9253130911061992e-05, "plano_nova_linha": 0.0002607303177066014, "reclamacao_atendimento": 0.0002300936977859732, "atendimento_humano": 4.823025916764333e-05, "bonus_nao_recebido": 0.9979780964860178, "fidelidade_resgate": 1.2194519233505107e-05, "beneficios_consulta": 6.94822761510211e-06, "fidelidade_pontos": 2.255759239010322e-06, "recarga_nao_creditada": 3.528601139519491e-05, "seguranca_perda_roubo": 8.92170085872276e-06, "plano_troca": 4.4861129209762635e-06, "internet_pacote_adicional": 2.581579741991389e-05, "sem_correspondencia": 0.0001791971520155111}, "confidence": 0.9979780964860178, "input_tokens": 513, "latency_ms": 185.06135699999504} +{"id": "g0172-bonus_nao_recebido-emocional-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.01861881114534306, "bonus_nao_recebido": 0.6165703460115731, "recarga_nao_creditada": 0.3300263241886027, "sem_correspondencia": 0.03478451865448118}, "confidence": 0.6165703460115731, "input_tokens": 221, "latency_ms": 78.44409099999439} +{"id": "g0172-bonus_nao_recebido-emocional-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"vas_cancelamento": 0.0010149380012567017, "vas_consulta": 0.00015564578353237949, "conta_pagamento_confirmacao": 0.00013735692186767732, "roaming_cobranca": 3.935341699703989e-05, "plano_troca": 7.352186221586429e-05, "fidelidade_pontos": 3.06484719738302e-05, "negociacao_divida": 2.7047181585855934e-05, "recarga_nao_creditada": 0.012364476070798224, "roaming_pacote": 3.4729268606007674e-05, "conta_vencimento": 1.54110195249992e-05, "fidelidade_resgate": 1.1274942742491266e-05, "internet_pacote_adicional": 0.0004794227648994839, "beneficios_consulta": 0.0008956796424244396, "desconto_retencao": 5.378974346638789e-05, "bonus_nao_recebido": 0.9822319952119856, "sem_correspondencia": 0.0024347096961230496}, "confidence": 0.9822319952119856, "input_tokens": 515, "latency_ms": 183.6684500000274} +{"id": "g0173-bonus_nao_recebido-longo_contexto-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 271, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0031717356684939774, "internet_pacote_adicional": 0.00020276227759984686, "bonus_nao_recebido": 0.9965297239358104, "sem_correspondencia": 9.577811809575632e-05}, "confidence": 0.9965297239358104, "input_tokens": 270, "latency_ms": 102.63462699998627} +{"id": "g0173-bonus_nao_recebido-longo_contexto-01-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 226, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9982511473762768, "internet_pacote_adicional": 0.0002608016545882604, "beneficios_consulta": 5.819271495525402e-05, "desconto_retencao": 1.6672491976998e-05, "fidelidade_pontos": 3.999522909248516e-05, "fidelidade_resgate": 1.7747775325866837e-05, "recarga_nao_creditada": 0.0005521171070959603, "sem_correspondencia": 0.0008033256506884602}, "confidence": 0.9982511473762768, "input_tokens": 361, "latency_ms": 121.36817200001815} +{"id": "g0173-bonus_nao_recebido-longo_contexto-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 227, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_pontos": 0.00048740355852320774, "roaming_duvida": 6.596289864327125e-05, "plano_consulta": 0.00010875443407019794, "fidelidade_resgate": 3.1158667040927e-05, "internet_pacote_adicional": 5.137195711703936e-05, "desconto_retencao": 1.2988864873171e-05, "beneficios_consulta": 7.474575655742668e-05, "negociacao_divida": 1.6678032631074165e-05, "bonus_nao_recebido": 0.9985828892836279, "internet_problema_conexao": 4.53355930354959e-05, "recarga_nao_creditada": 3.530739535705073e-05, "sem_correspondencia": 0.00048740355852320774}, "confidence": 0.9985828892836279, "input_tokens": 461, "latency_ms": 157.5379089999842} +{"id": "g0173-bonus_nao_recebido-longo_contexto-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 94, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 259, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"cancelamento_linha": 0.0009094676378739051, "roaming_duvida": 0.00013947137945268814, "internet_pacote_adicional": 4.253636746143157e-05, "recarga_nao_creditada": 0.00013947137945268814, "fidelidade_resgate": 0.0001580417778739099, "bonus_nao_recebido": 0.9973523682101302, "fidelidade_pontos": 3.312735628797593e-05, "marketplace_compra": 1.665748083628851e-05, "conta_explicacao": 1.665748083628851e-05, "desconto_retencao": 1.1448507990447172e-05, "beneficios_consulta": 1.2972859119298411e-05, "sem_correspondencia": 0.001167779562685057}, "confidence": 0.9973523682101302, "input_tokens": 471, "latency_ms": 159.44151700000475} +{"id": "g0173-bonus_nao_recebido-longo_contexto-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.0013246093381063199, "fidelidade_pontos": 0.00015820202504385257, "fidelidade_resgate": 2.749138975371634e-05, "recarga_nao_creditada": 1.4715080551546538e-05, "internet_pacote_adicional": 7.472934520661233e-05, "bonus_nao_recebido": 0.9983636381198424, "desconto_retencao": 1.3823538890475344e-05, "sem_correspondencia": 2.279116260507715e-05}, "confidence": 0.9983636381198424, "input_tokens": 359, "latency_ms": 121.71259899997722} +{"id": "g0173-bonus_nao_recebido-longo_contexto-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.9996294655440782, "internet_pacote_adicional": 0.0002033929769692355, "recarga_nao_creditada": 0.00010886841540328309, "sem_correspondencia": 5.827306354936015e-05}, "confidence": 0.9996294655440782, "input_tokens": 258, "latency_ms": 103.76548900001126} +{"id": "g0173-bonus_nao_recebido-longo_contexto-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": false, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 203, "length_bucket": "longo"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 0.03760587486476429, "reclamacao_atendimento": 0.00950825420069088, "plano_nova_linha": 0.0027241604382639895, "internet_pacote_adicional": 0.001002162619689908, "desconto_retencao": 0.0030868781865246876, "fidelidade_pontos": 0.022809116090796226, "recarga_nao_creditada": 0.012208840062015074, "recarga_saldo": 0.010774263538879022, "beneficios_consulta": 0.21640686813030927, "internet_problema_conexao": 0.012208840062015074, "parceiros_ofertas": 0.3567946066120385, "sem_correspondencia": 0.3148701351940132}, "confidence": 0.3567946066120385, "input_tokens": 448, "latency_ms": 149.0239529999826} +{"id": "g0173-bonus_nao_recebido-longo_contexto-07-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.0004304444553913255, "recarga_nao_creditada": 0.00020332756353968388, "bonus_nao_recebido": 0.9993079736587809, "sem_correspondencia": 5.8254322288014535e-05}, "confidence": 0.9993079736587809, "input_tokens": 252, "latency_ms": 81.19845999999598} +{"id": "g0173-bonus_nao_recebido-longo_contexto-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 98, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 268, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.0027748464498654887, "desconto_retencao": 0.00033140814799180446, "fidelidade_pontos": 0.00029246666409406464, "bonus_nao_recebido": 0.9879137657268766, "fidelidade_resgate": 0.00022777326701873906, "internet_pacote_adicional": 0.0001219182442828877, "recarga_nao_creditada": 0.00754281468143345, "sem_correspondencia": 0.0007950068184369314}, "confidence": 0.9879137657268766, "input_tokens": 374, "latency_ms": 121.66544799998746} +{"id": "g0173-bonus_nao_recebido-longo_contexto-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 186, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"marketplace_pedido": 0.020630003845704067, "fidelidade_pontos": 0.004603176061954671, "bonus_nao_recebido": 0.1727329073797514, "conta_vencimento": 0.00022917864130585195, "plano_nova_linha": 0.000294271200398677, "internet_pacote_adicional": 7.920201912345787e-05, "fidelidade_resgate": 6.566078007202749e-05, "vas_consulta": 0.0001152382578450578, "beneficios_consulta": 0.0003334529555138789, "suporte_configuracao": 0.0002596934228716832, "recarga_nao_creditada": 0.774135183091549, "cadastro_atualizacao": 0.0007999120566825538, "internet_consumo": 0.0004851711874517587, "desconto_retencao": 0.0003334529555138789, "conta_pagamento_confirmacao": 0.006697581650120068, "sem_correspondencia": 0.01820591449414213}, "confidence": 0.774135183091549, "input_tokens": 559, "latency_ms": 190.5155660000446} +{"id": "g0173-bonus_nao_recebido-longo_contexto-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.00359236773196, "fidelidade_resgate": 0.00012292406407121869, "internet_pacote_adicional": 2.0066801832229307e-05, "cancelamento_linha": 6.514736726824297e-06, "negociacao_religacao": 4.52212359970425e-05, "bonus_nao_recebido": 0.9960640078877387, "conta_segunda_via": 7.382163844138592e-06, "desconto_retencao": 3.7119850945882357e-06, "troca_numero": 3.2758153484143044e-06, "recarga_realizar": 1.365563002233844e-06, "suporte_chip_esim": 1.2828277223932605e-06, "fidelidade_pontos": 5.749234982576548e-06, "recarga_nao_creditada": 3.108007067444368e-05, "conta_explicacao": 3.4870872868251044e-06, "conta_pagamento_confirmacao": 2.5766283584218567e-05, "sem_correspondencia": 6.579651013412039e-05}, "confidence": 0.9960640078877387, "input_tokens": 557, "latency_ms": 190.9730730000092} +{"id": "g0173-bonus_nao_recebido-longo_contexto-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 88, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 246, "length_bucket": "longo"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0019264637315463847, "bonus_nao_recebido": 0.9979329191994573, "internet_pacote_adicional": 7.469710510725425e-05, "sem_correspondencia": 6.591996388918783e-05}, "confidence": 0.9979329191994573, "input_tokens": 264, "latency_ms": 102.08927099995435} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-00-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.8996214828462586, "fidelidade_resgate": 0.0013525261961556663, "beneficios_consulta": 0.0948194066911902, "fidelidade_pontos": 9.797666903197679e-05, "internet_pacote_adicional": 0.0002350338107260004, "recarga_nao_creditada": 0.001532612966906152, "desconto_retencao": 0.00011102211095022494, "sem_correspondencia": 0.002229938708780981}, "confidence": 0.8996214828462586, "input_tokens": 324, "latency_ms": 116.09501500004171} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["atendimento_humano", "beneficios_consulta", "bonus_nao_recebido"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 150, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.1845240245343293, "parceiros_ofertas": 0.024972611124313128, "reclamacao_atendimento": 0.022038251966655945, "conta_segunda_via": 0.007154772877239856, "atendimento_humano": 0.1437074548028228, "troca_numero": 0.017163407889156577, "desconto_retencao": 0.03206546740467709, "sem_correspondencia": 0.5683740094008053}, "confidence": 0.5683740094008053, "input_tokens": 323, "latency_ms": 115.96451999997726} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-02-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "recarga_nao_creditada", "probabilities": {"bonus_nao_recebido": 0.4056838162189585, "negociacao_religacao": 0.0005382533485436646, "internet_pacote_adicional": 0.00032646715858472287, "conta_debito_automatico_digital": 4.4182525374515625e-05, "internet_problema_conexao": 0.00010598836854599993, "desconto_retencao": 4.1505641484907826e-05, "fidelidade_pontos": 3.8990941791375326e-05, "fidelidade_resgate": 1.9605876787530362e-05, "vas_cancelamento": 4.7032053442169594e-05, "beneficios_consulta": 0.0001542121662838197, "recarga_nao_creditada": 0.5902664696481328, "sem_correspondencia": 0.0027334760520700712}, "confidence": 0.5902664696481328, "input_tokens": 421, "latency_ms": 145.77769099997795} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-03-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 120, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"beneficios_consulta": 0.012399509472211852, "fidelidade_pontos": 0.00013774610780270416, "bonus_nao_recebido": 0.9850150429992541, "fidelidade_resgate": 4.760378106008559e-05, "desconto_retencao": 8.354723763842167e-05, "internet_pacote_adicional": 2.112404979510164e-05, "recarga_nao_creditada": 0.000617335225820988, "sem_correspondencia": 0.001678091126416853}, "confidence": 0.9850150429992541, "input_tokens": 326, "latency_ms": 116.57583400000249} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-04-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.003593332536160472, "bonus_nao_recebido": 0.996331521352521, "internet_pacote_adicional": 3.991831870496013e-05, "sem_correspondencia": 3.522779261351203e-05}, "confidence": 0.996331521352521, "input_tokens": 216, "latency_ms": 77.16877399997202} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-05-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"bonus_nao_recebido": 0.6436124839036598, "desconto_retencao": 0.011788173839460672, "fidelidade_pontos": 0.0020484774541624554, "fidelidade_resgate": 0.0006650432598217919, "internet_pacote_adicional": 0.0009676322333904091, "beneficios_consulta": 0.036310131678281524, "recarga_nao_creditada": 0.23677180090944228, "sem_correspondencia": 0.06783625672178113}, "confidence": 0.6436124839036598, "input_tokens": 322, "latency_ms": 117.00413499994511} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "recarga_nao_creditada", "probabilities": {"vas_contratacao": 0.005783104776984129, "conta_segunda_via": 0.001877499234839756, "desconto_retencao": 0.00032626044586329776, "fidelidade_pontos": 0.00041892670494834923, "internet_pacote_adicional": 0.00028792383291022944, "suporte_sem_sinal": 0.00019788696346760394, "internet_consumo": 8.249155925915259e-05, "internet_problema_conexao": 0.00010592125875095491, "roaming_duvida": 0.0005379125368829268, "recarga_nao_creditada": 0.5205785020344552, "beneficios_consulta": 0.00019788696346760394, "bonus_nao_recebido": 0.4594089155975353, "fidelidade_resgate": 0.00028792383291022944, "portabilidade": 0.0001200245105005356, "plano_nova_linha": 0.00025409189072356204, "sem_correspondencia": 0.009534727856501253}, "confidence": 0.5205785020344552, "input_tokens": 517, "latency_ms": 183.93004199998586} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["atendimento_humano", "bonus_nao_recebido", "conta_contestacao"], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"atendimento_humano": 0.03720103272632542, "conta_contestacao": 0.959427279282556, "reclamacao_atendimento": 0.0012729493391455634, "sem_correspondencia": 0.0020987386519729615}, "confidence": 0.959427279282556, "input_tokens": 235, "latency_ms": 79.29223600001478} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-08-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"fidelidade_resgate": 0.001030271038700252, "negociacao_divida": 0.00012304832827120745, "vas_contratacao": 7.463258372287213e-05, "desconto_retencao": 7.463258372287213e-05, "vas_consulta": 0.00013943202283297777, "fidelidade_pontos": 3.9947943377567676e-05, "recarga_nao_creditada": 3.7527619841420156e-05, "portabilidade": 3.525393629532827e-05, "bonus_nao_recebido": 0.9970709311294407, "conta_contestacao": 4.252436437058519e-05, "plano_consulta": 5.755046896550068e-06, "roaming_pacote": 6.586302396732016e-05, "beneficios_consulta": 2.5792330775551436e-05, "conta_pagamento_confirmacao": 1.5643839400821673e-05, "internet_pacote_adicional": 5.129417464119964e-05, "sem_correspondencia": 0.0011674500337427428}, "confidence": 0.9970709311294407, "input_tokens": 514, "latency_ms": 184.36127800003987} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-09-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["negociacao_religacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"desconto_retencao": 0.005206281449009249, "internet_pacote_adicional": 0.0003771417632181606, "fidelidade_resgate": 0.00017814915458603056, "recarga_nao_creditada": 0.0014916246089453707, "bonus_nao_recebido": 0.9921416282830816, "fidelidade_pontos": 6.976421132360443e-05, "beneficios_consulta": 0.00010805292425831302, "sem_correspondencia": 0.00042735760557755393}, "confidence": 0.9921416282830816, "input_tokens": 327, "latency_ms": 117.9316640000252} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-10-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.003896539666541383, "reclamacao_atendimento": 0.00046537529834405126, "roaming_duvida": 0.00028226438671858105, "fidelidade_pontos": 0.00013333225531581277, "bonus_nao_recebido": 0.953451820150192, "beneficios_consulta": 0.00041069225932800725, "vas_contratacao": 8.087010077767318e-05, "fidelidade_resgate": 7.136761344800069e-05, "conta_contestacao": 0.00019399728677618963, "recarga_nao_creditada": 0.015411113335074531, "desconto_retencao": 0.00019399728677618963, "sem_correspondencia": 0.025408630360707774}, "confidence": 0.953451820150192, "input_tokens": 423, "latency_ms": 147.097151999958} +{"id": "g0174-bonus_nao_recebido-indireto_multiplo-11-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["plano_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"recarga_nao_creditada": 0.0016717460459042643, "bonus_nao_recebido": 0.9812905731802125, "conta_segunda_via": 0.00012110087738827552, "suporte_sem_sinal": 5.048235633291594e-05, "fidelidade_resgate": 8.323133468114183e-05, "desconto_retencao": 2.7021258165761278e-05, "beneficios_consulta": 0.0006968874330852121, "vas_consulta": 5.7204003985812e-05, "fidelidade_pontos": 5.7204003985812e-05, "conta_explicacao": 6.900119999568478e-05, "internet_pacote_adicional": 1.4463437246185812e-05, "sem_correspondencia": 0.015861084869016554}, "confidence": 0.9812905731802125, "input_tokens": 423, "latency_ms": 145.8837170000038} +{"id": "g0176-marketplace_compra-informal_abreviado-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"seguranca_fraude": 0.0013247033556919314, "marketplace_compra": 0.998434499570172, "fidelidade_resgate": 3.5302148667631023e-05, "marketplace_pedido": 2.1411835520651708e-05, "parceiros_ofertas": 4.000257515266122e-05, "fidelidade_pontos": 7.87697408579219e-06, "plano_nova_linha": 1.2986934723999278e-05, "sem_correspondencia": 0.00012321660598533688}, "confidence": 0.998434499570172, "input_tokens": 318, "latency_ms": 110.88537599999881} +{"id": "g0176-marketplace_compra-informal_abreviado-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"portabilidade": 0.010391682973592649, "parceiros_ofertas": 0.021999193027729284, "vas_contratacao": 0.0012411095428229012, "vas_consulta": 0.00045657868504623325, "negociacao_divida": 0.000664318066839937, "fidelidade_resgate": 0.010391682973592649, "roaming_cobranca": 0.00011544117018015226, "plano_nova_linha": 0.00020260556332962258, "marketplace_compra": 0.8255136281001659, "marketplace_pedido": 0.002318697886109439, "suporte_configuracao": 0.00010844694325370851, "sem_correspondencia": 0.12659661506733755}, "confidence": 0.8255136281001659, "input_tokens": 415, "latency_ms": 144.94326499999488} +{"id": "g0176-marketplace_compra-informal_abreviado-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.002177440758314438, "marketplace_compra": 0.9954055311196892, "marketplace_pedido": 0.00017873522164986178, "conta_pagamento_confirmacao": 6.575301345820503e-05, "cancelamento_linha": 0.00015773327948877413, "fidelidade_resgate": 5.802683071246915e-05, "parceiros_ofertas": 3.519505191306721e-05, "sem_correspondencia": 0.0019215847247739438}, "confidence": 0.9954055311196892, "input_tokens": 310, "latency_ms": 108.74637699998857} +{"id": "g0176-marketplace_compra-informal_abreviado-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"negociacao_religacao": 0.0043366599672938376, "fidelidade_resgate": 0.001096479353273199, "parceiros_ofertas": 0.00027723339648984545, "plano_nova_linha": 0.00027723339648984545, "recarga_realizar": 0.0003141465943709305, "seguranca_fraude": 7.009557991206954e-05, "beneficios_consulta": 6.5848703414884e-05, "suporte_chip_esim": 0.0004033722117381689, "internet_consumo": 7.942869794418372e-05, "roaming_duvida": 8.455140884064393e-05, "vas_contratacao": 5.4590492525363996e-05, "internet_pacote_adicional": 0.0007535985039203286, "marketplace_pedido": 0.0026303172309120985, "conta_segunda_via": 0.0004033722117381689, "marketplace_compra": 0.826421107541111, "sem_correspondencia": 0.16273196471002557}, "confidence": 0.826421107541111, "input_tokens": 525, "latency_ms": 186.82217900004616} +{"id": "g0176-marketplace_compra-informal_abreviado-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.05781997947678711, "fidelidade_resgate": 0.016565701474457253, "marketplace_compra": 0.5485806913394276, "sem_correspondencia": 0.37703362770932813}, "confidence": 0.5485806913394276, "input_tokens": 213, "latency_ms": 77.42206099999294} +{"id": "g0176-marketplace_compra-informal_abreviado-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"vas_contratacao": 0.043261212095770385, "conta_vencimento": 0.004023919545722259, "recarga_realizar": 0.0011528722520289041, "conta_pagamento_confirmacao": 0.0011528722520289041, "marketplace_pedido": 0.0011528722520289041, "seguranca_fraude": 0.0005445782914416638, "parceiros_ofertas": 0.023156058185845076, "roaming_duvida": 0.001677419228853607, "marketplace_compra": 0.5270294550894348, "cancelamento_linha": 0.004559698208500544, "fidelidade_resgate": 0.009652881183144434, "plano_nova_linha": 0.012394544783424291, "plano_consulta": 0.004559698208500544, "internet_pacote_adicional": 0.0013063754089702212, "suporte_sem_sinal": 0.0021538489242887825, "sem_correspondencia": 0.3622216940900167}, "confidence": 0.5270294550894348, "input_tokens": 515, "latency_ms": 184.1882729999611} +{"id": "g0176-marketplace_compra-informal_abreviado-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.0024718529155301388, "plano_nova_linha": 0.00010860563747647382, "marketplace_compra": 0.9972166394038237, "sem_correspondencia": 0.00020290204316977166}, "confidence": 0.9972166394038237, "input_tokens": 214, "latency_ms": 77.1252139999774} +{"id": "g0176-marketplace_compra-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.00585895253188605, "suporte_configuracao": 0.0006175290536055613, "internet_pacote_adicional": 0.00015613579631131776, "parceiros_ofertas": 0.00010731045884025972, "conta_contestacao": 0.00022717624314754357, "desconto_retencao": 0.0002917000702690803, "plano_troca": 0.00015613579631131776, "vas_cancelamento": 8.357346937654602e-05, "suporte_chip_esim": 0.00037455030427509934, "vas_consulta": 0.0002004823309185121, "marketplace_compra": 0.0001769250360585268, "troca_numero": 0.0011536961579955362, "beneficios_consulta": 0.0006997520918169631, "recarga_realizar": 0.0010181332859548087, "recarga_saldo": 0.0035536343443898495, "sem_correspondencia": 0.985324313028843}, "confidence": 0.985324313028843, "input_tokens": 499, "latency_ms": 165.35253400002148} +{"id": "g0176-marketplace_compra-informal_abreviado-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.7639636777589581, "plano_nova_linha": 0.01585556029144369, "fidelidade_resgate": 0.0013015036447042996, "sem_correspondencia": 0.21887925830489402}, "confidence": 0.7639636777589581, "input_tokens": 214, "latency_ms": 78.33158099998627} +{"id": "g0176-marketplace_compra-informal_abreviado-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.006313430652536237, "marketplace_compra": 0.019446735470417677, "recarga_realizar": 0.0001682472279857685, "cadastro_atualizacao": 0.00010204710218503002, "fidelidade_resgate": 0.0003561793844409084, "reclamacao_atendimento": 5.8144686138591545e-05, "internet_problema_conexao": 4.253956111919074e-05, "recarga_nao_creditada": 3.9962219401720026e-05, "portabilidade": 5.8144686138591545e-05, "negociacao_divida": 5.462187769178254e-05, "plano_troca": 4.253956111919074e-05, "conta_contestacao": 0.0009681959483974496, "marketplace_pedido": 0.0023225813403296852, "suporte_sem_sinal": 0.0009681959483974496, "plano_nova_linha": 0.032062246415756286, "sem_correspondencia": 0.9369961879179445}, "confidence": 0.9369961879179445, "input_tokens": 516, "latency_ms": 186.64517600001318} +{"id": "g0176-marketplace_compra-informal_abreviado-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.017281322448648325, "recarga_realizar": 0.003003043549940322, "marketplace_pedido": 0.003003043549940322, "plano_nova_linha": 0.0008603863822379561, "fidelidade_resgate": 0.0020639596356163653, "internet_problema_conexao": 0.0004064177494030564, "marketplace_compra": 0.7348205289085012, "sem_correspondencia": 0.23856129777571247}, "confidence": 0.7348205289085012, "input_tokens": 306, "latency_ms": 108.84226699999999} +{"id": "g0176-marketplace_compra-informal_abreviado-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0030463611053893917, "plano_nova_linha": 0.0007702407105619545, "negociacao_religacao": 0.0004122801430388738, "fidelidade_resgate": 0.0005293781824575717, "recarga_nao_creditada": 0.0003210840982434658, "vas_consulta": 5.939458598105072e-05, "marketplace_pedido": 0.00019474734993084528, "troca_numero": 4.625655007224419e-05, "fidelidade_pontos": 0.00028335572216902646, "marketplace_compra": 0.9571382071709502, "roaming_pacote": 8.641861267723138e-05, "sem_correspondencia": 0.03711227576852822}, "confidence": 0.9571382071709502, "input_tokens": 393, "latency_ms": 143.1880559999854} +{"id": "g0177-marketplace_compra-erros_digitacao-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"plano_nova_linha": 0.0027950643651587607, "marketplace_pedido": 0.00037827082752332395, "parceiros_ofertas": 9.564184313572419e-05, "plano_troca": 9.564184313572419e-05, "fidelidade_resgate": 0.0005503808064469587, "vas_consulta": 6.573361339099117e-05, "marketplace_compra": 0.9951118421586344, "sem_correspondencia": 0.0009074245425741911}, "confidence": 0.9951118421586344, "input_tokens": 319, "latency_ms": 110.73509599998488} +{"id": "g0177-marketplace_compra-erros_digitacao-01-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 88, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.009468207558020818, "marketplace_compra": 0.7521528892566819, "bonus_nao_recebido": 0.0004160040070094052, "suporte_configuracao": 0.0002523191848145135, "cadastro_atualizacao": 0.00022267089906147824, "marketplace_pedido": 0.007373847460469207, "plano_troca": 0.000173416270556293, "roaming_cobranca": 9.880961249186661e-05, "suporte_sem_sinal": 0.0004160040070094052, "fidelidade_resgate": 0.0023939377719654296, "vas_cancelamento": 7.229065678921095e-05, "conta_debito_automatico_digital": 0.0003239842464197669, "desconto_retencao": 0.006507397543995361, "reclamacao_atendimento": 0.0006858746550528915, "plano_nova_linha": 0.003946936125371877, "sem_correspondencia": 0.2154954107442907}, "confidence": 0.7521528892566819, "input_tokens": 539, "latency_ms": 188.76783500002148} +{"id": "g0177-marketplace_compra-erros_digitacao-02-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"recarga_realizar": 0.0024385740381724034, "portabilidade": 0.0007916890783286854, "marketplace_pedido": 0.00022682271856299112, "marketplace_compra": 0.9837909820625997, "fidelidade_resgate": 0.00010714346565094548, "cancelamento_linha": 2.7090110548304794e-05, "conta_segunda_via": 2.3906938649553257e-05, "plano_nova_linha": 3.069711686122089e-05, "internet_consumo": 5.7349764480800444e-05, "parceiros_ofertas": 9.455377656913838e-05, "conta_vencimento": 2.7090110548304794e-05, "sem_correspondencia": 0.01238410081902784}, "confidence": 0.9837909820625997, "input_tokens": 408, "latency_ms": 145.31288900002437} +{"id": "g0177-marketplace_compra-erros_digitacao-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.0077970788918552735, "vas_contratacao": 0.001971410275474408, "reclamacao_atendimento": 0.0003881936998584273, "suporte_sem_sinal": 0.0003023255574331291, "marketplace_pedido": 0.0007252413104611643, "marketplace_compra": 0.901219785117129, "parceiros_ofertas": 0.00023545138087141993, "internet_problema_conexao": 8.136981991064188e-05, "portabilidade": 0.00014280848137019286, "plano_nova_linha": 0.003250306054451455, "troca_numero": 5.953143197119923e-05, "sem_correspondencia": 0.08382649797921365}, "confidence": 0.901219785117129, "input_tokens": 411, "latency_ms": 145.34264600001734} +{"id": "g0177-marketplace_compra-erros_digitacao-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.004473082714931383, "parceiros_ofertas": 0.0008808022107240631, "vas_cancelamento": 0.0004160615039263905, "recarga_saldo": 0.0001734402388372328, "marketplace_compra": 0.965916910297098, "marketplace_pedido": 0.0021129346621775566, "plano_nova_linha": 0.0002859546109662562, "sem_correspondencia": 0.025740813761339115}, "confidence": 0.965916910297098, "input_tokens": 320, "latency_ms": 109.41393799998878} +{"id": "g0177-marketplace_compra-erros_digitacao-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"suporte_chip_esim": 0.013539596697645213, "marketplace_compra": 0.837665185816825, "marketplace_pedido": 0.0007638517761192355, "plano_nova_linha": 0.0004632995216922667, "fidelidade_pontos": 0.00028100536453655803, "fidelidade_resgate": 0.0004632995216922667, "parceiros_ofertas": 0.0012593786709498558, "sem_correspondencia": 0.14556438263053958}, "confidence": 0.837665185816825, "input_tokens": 324, "latency_ms": 116.11142900000004} +{"id": "g0177-marketplace_compra-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.005124463593387608, "parceiros_ofertas": 0.0011434223822673751, "troca_numero": 0.0003712148976358655, "fidelidade_pontos": 0.0004766493636175895, "plano_nova_linha": 0.002742927703390209, "marketplace_pedido": 0.010848489512332611, "fidelidade_resgate": 0.002742927703390209, "sem_correspondencia": 0.9765499048439785}, "confidence": 0.9765499048439785, "input_tokens": 311, "latency_ms": 109.66686999995545} +{"id": "g0177-marketplace_compra-erros_digitacao-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"fidelidade_resgate": 0.010933240564499881, "plano_nova_linha": 0.0003301552573746489, "marketplace_compra": 0.9841789514347771, "sem_correspondencia": 0.0045576527433484155}, "confidence": 0.9841789514347771, "input_tokens": 220, "latency_ms": 77.83724199998687} +{"id": "g0177-marketplace_compra-erros_digitacao-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.014094620737545608, "internet_problema_conexao": 0.004575853398924345, "suporte_chip_esim": 0.0013110039485208298, "recarga_realizar": 0.0006192744157926431, "marketplace_pedido": 0.000901038958270998, "vas_cancelamento": 0.0004256206666038263, "plano_nova_linha": 0.0003314737084424333, "marketplace_compra": 0.8720033072467512, "fidelidade_resgate": 0.0006192744157926431, "plano_troca": 0.0007951640897822063, "cancelamento_linha": 0.0001774250906973841, "sem_correspondencia": 0.1041459433228758}, "confidence": 0.8720033072467512, "input_tokens": 420, "latency_ms": 146.1320409999871} +{"id": "g0177-marketplace_compra-erros_digitacao-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 88, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.37065787420874124, "fidelidade_resgate": 0.01628557041610276, "plano_nova_linha": 0.0019450340147118285, "sem_correspondencia": 0.6111115213604441}, "confidence": 0.6111115213604441, "input_tokens": 219, "latency_ms": 78.6438910000129} +{"id": "g0177-marketplace_compra-erros_digitacao-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"marketplace_compra": 0.9879373239026606, "plano_nova_linha": 0.004037474038318017, "fidelidade_resgate": 0.0004822075086961401, "sem_correspondencia": 0.0075429945503251855}, "confidence": 0.9879373239026606, "input_tokens": 221, "latency_ms": 78.3834800000136} +{"id": "g0177-marketplace_compra-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.025642339432641627, "plano_nova_linha": 0.00943328950080864, "marketplace_pedido": 0.002702682692152544, "sem_correspondencia": 0.9622216883743973}, "confidence": 0.9622216883743973, "input_tokens": 221, "latency_ms": 79.62149500002624} +{"id": "g0181-marketplace_compra-indireto_multiplo-00-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 0.008082862354310041, "parceiros_ofertas": 0.0010938964660831038, "fidelidade_resgate": 0.0004560038901705856, "marketplace_compra": 0.002043667650609153, "cadastro_atualizacao": 0.824474374585383, "conta_contestacao": 0.0003551361867484589, "troca_numero": 0.00011529583927612286, "conta_vencimento": 7.924159422368632e-05, "conta_segunda_via": 0.0001575907275820807, "fidelidade_pontos": 0.000516720102739254, "marketplace_pedido": 0.0002765803403366925, "sem_correspondencia": 0.16234863026253796}, "confidence": 0.824474374585383, "input_tokens": 436, "latency_ms": 149.34937600003195} +{"id": "g0181-marketplace_compra-indireto_multiplo-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.013141989061415466, "suporte_sem_sinal": 0.0008401392526982371, "conta_vencimento": 0.0003968536826194785, "marketplace_pedido": 0.06674052743590471, "plano_nova_linha": 0.0003968536826194785, "roaming_duvida": 0.00030906995878882067, "desconto_retencao": 0.0009520024945557269, "vas_contratacao": 0.0001874604060015398, "fidelidade_resgate": 0.006207836069100948, "parceiros_ofertas": 0.09710689442633184, "vas_consulta": 0.0006543011078904119, "sem_correspondencia": 0.8130660724220734}, "confidence": 0.8130660724220734, "input_tokens": 421, "latency_ms": 146.4310009999963} +{"id": "g0181-marketplace_compra-indireto_multiplo-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["bonus_nao_recebido"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.027263291126163814, "reclamacao_atendimento": 0.0025358810983017416, "negociacao_divida": 0.0008232800554910623, "negociacao_religacao": 0.0007265420989305362, "parceiros_ofertas": 0.15688940807134558, "cadastro_atualizacao": 0.0017428838911514627, "conta_vencimento": 0.0003431941866930387, "suporte_sem_sinal": 0.0005658315555814437, "fidelidade_resgate": 0.007811063685841787, "plano_nova_linha": 0.07410930885223983, "marketplace_pedido": 0.02405976997310165, "sem_correspondencia": 0.703129545405158}, "confidence": 0.703129545405158, "input_tokens": 439, "latency_ms": 149.0853500000071} +{"id": "g0181-marketplace_compra-indireto_multiplo-03-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.04692370802718356, "marketplace_compra": 0.4451997462243337, "plano_nova_linha": 0.003399142008635332, "sem_correspondencia": 0.5044774037398474}, "confidence": 0.5044774037398474, "input_tokens": 235, "latency_ms": 79.6355809999909} +{"id": "g0181-marketplace_compra-indireto_multiplo-04-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.013285724569094727, "conta_debito_automatico_digital": 0.0015867535208610678, "fidelidade_resgate": 0.0004546124951614917, "portabilidade": 0.00031245029392890593, "conta_contestacao": 0.0005837339985311881, "parceiros_ofertas": 0.0007495292906988104, "plano_nova_linha": 0.015054698243341618, "internet_consumo": 0.0005837339985311881, "marketplace_compra": 0.126051445106189, "marketplace_pedido": 0.005538313976765209, "suporte_chip_esim": 0.0005837339985311881, "roaming_duvida": 0.0014003050673250935, "desconto_retencao": 0.006275731915369879, "seguranca_perda_roubo": 0.002616114281201962, "suporte_sem_sinal": 0.0029644458507900352, "sem_correspondencia": 0.8219586733936787}, "confidence": 0.8219586733936787, "input_tokens": 534, "latency_ms": 187.57085700002563} +{"id": "g0181-marketplace_compra-indireto_multiplo-05-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["atendimento_humano"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 164, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.0065591713780729, "seguranca_fraude": 0.002129451171717634, "fidelidade_resgate": 0.0006100979753766545, "conta_contestacao": 0.0006913315770172587, "vas_cancelamento": 0.0005384095735430303, "marketplace_pedido": 0.0014635489600304033, "recarga_saldo": 0.00019806981303636462, "plano_nova_linha": 0.0008876873162489792, "conta_vencimento": 0.0012915774240077368, "marketplace_compra": 0.6690536696881086, "reclamacao_atendimento": 0.0005384095735430303, "sem_correspondencia": 0.3160385755492974}, "confidence": 0.6690536696881086, "input_tokens": 443, "latency_ms": 150.83842199999253} +{"id": "g0181-marketplace_compra-indireto_multiplo-06-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.02119341534777017, "marketplace_compra": 0.03959451254765364, "internet_pacote_adicional": 0.0004398553028252759, "marketplace_pedido": 0.00026678572700071474, "conta_contestacao": 0.0002354375777319102, "plano_consulta": 0.0004398553028252759, "recarga_realizar": 0.00020777293310043066, "plano_nova_linha": 0.0004984213559697018, "fidelidade_resgate": 0.0015352458585184473, "beneficios_consulta": 0.0004398553028252759, "parceiros_ofertas": 0.00012602065418383307, "suporte_chip_esim": 0.030836237377443218, "roaming_cobranca": 0.0006399856892850655, "negociacao_divida": 0.0006399856892850655, "roaming_duvida": 0.0017396614696574301, "sem_correspondencia": 0.9011669518639246}, "confidence": 0.9011669518639246, "input_tokens": 541, "latency_ms": 189.83566999997947} +{"id": "g0181-marketplace_compra-indireto_multiplo-07-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"parceiros_ofertas": 0.03128699983206713, "roaming_duvida": 0.003297625521167056, "cadastro_atualizacao": 0.0007357997106475546, "internet_pacote_adicional": 0.000833770303887295, "roaming_pacote": 0.000833770303887295, "marketplace_pedido": 0.008963875531251197, "marketplace_compra": 0.4319037102412395, "bonus_nao_recebido": 0.0010705822618707487, "fidelidade_resgate": 0.0029101443083138392, "plano_nova_linha": 0.0850468831105093, "recarga_saldo": 0.001213128633919623, "sem_correspondencia": 0.4319037102412395}, "confidence": 0.4319037102412395, "input_tokens": 436, "latency_ms": 150.4330910000249} +{"id": "g0181-marketplace_compra-indireto_multiplo-08-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["fidelidade_pontos"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 174, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.004298827032747036, "marketplace_pedido": 0.0023009962985042305, "reclamacao_atendimento": 0.00031140598578446746, "fidelidade_resgate": 0.0008464892324312937, "portabilidade": 0.0005134216725861932, "parceiros_ofertas": 0.001086913689394278, "conta_explicacao": 0.00024252322558206604, "plano_nova_linha": 0.00024252322558206604, "conta_contestacao": 0.0008464892324312937, "marketplace_compra": 0.2659590108623186, "internet_pacote_adicional": 0.00039985320065595776, "sem_correspondencia": 0.7229515463419826}, "confidence": 0.7229515463419826, "input_tokens": 443, "latency_ms": 150.55389299999433} +{"id": "g0181-marketplace_compra-indireto_multiplo-09-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "marketplace_compra", "probabilities": {"cadastro_atualizacao": 0.02029321053003717, "roaming_cobranca": 0.0012973015462027129, "vas_consulta": 0.00037168311596121875, "troca_numero": 0.000289467101765017, "parceiros_ofertas": 0.00047725056784790214, "marketplace_pedido": 0.00042117214788251286, "conta_segunda_via": 0.0001549405743999949, "suporte_sem_sinal": 9.397620880708327e-05, "fidelidade_resgate": 0.00037168311596121875, "recarga_saldo": 0.00018689400770393588, "recarga_nao_creditada": 8.828247814706084e-05, "marketplace_compra": 0.5233687975808202, "atendimento_humano": 0.0007868531626645508, "conta_pagamento_confirmacao": 0.0011448645962421006, "plano_nova_linha": 0.09094785983453693, "sem_correspondencia": 0.3597057634310203}, "confidence": 0.5233687975808202, "input_tokens": 520, "latency_ms": 184.26816499999177} +{"id": "g0181-marketplace_compra-indireto_multiplo-10-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["marketplace_pedido"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.09053105048146239, "marketplace_pedido": 0.758007205173759, "parceiros_ofertas": 0.000887535188950829, "reclamacao_atendimento": 0.0005383173036725231, "fidelidade_resgate": 0.0006099934199156245, "internet_problema_conexao": 7.755196052469187e-05, "plano_nova_linha": 8.787788410085416e-05, "sem_correspondencia": 0.14926046858761413}, "confidence": 0.758007205173759, "input_tokens": 345, "latency_ms": 118.33498499998996} +{"id": "g0181-marketplace_compra-indireto_multiplo-11-D1", "gold": "marketplace_compra", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_compra", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 144, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.06275496594516787, "marketplace_compra": 0.17058568357431603, "fidelidade_resgate": 0.002147356849356327, "sem_correspondencia": 0.7645119936311597}, "confidence": 0.7645119936311597, "input_tokens": 237, "latency_ms": 79.24636100000271} +{"id": "g0184-marketplace_pedido-erros_digitacao-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.0007092374271653368, "parceiros_ofertas": 4.5340031806428025e-05, "internet_problema_conexao": 7.475307485347824e-05, "portabilidade": 2.1417114525570368e-05, "marketplace_pedido": 0.9986806597197354, "fidelidade_pontos": 3.758820658675433e-05, "marketplace_compra": 5.137698690345462e-05, "sem_correspondencia": 0.0003796274384236515}, "confidence": 0.9986806597197354, "input_tokens": 312, "latency_ms": 109.03652400003239} +{"id": "g0184-marketplace_pedido-erros_digitacao-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.025422195873546938, "vas_cancelamento": 0.0018415776923568904, "portabilidade": 0.00032001821777122747, "atendimento_humano": 0.00032001821777122747, "suporte_sem_sinal": 0.0007676837962307801, "roaming_duvida": 0.0002492304385973474, "troca_numero": 9.760004209384768e-05, "plano_troca": 0.0001941008607448438, "conta_explicacao": 0.0005978727416557604, "parceiros_ofertas": 0.00032001821777122747, "conta_segunda_via": 0.0002824150859537508, "seguranca_perda_roubo": 0.0016251866093738427, "recarga_nao_creditada": 0.0018415776923568904, "vas_contratacao": 0.0007676837962307801, "marketplace_pedido": 0.3097057476973063, "sem_correspondencia": 0.6556470730202384}, "confidence": 0.6556470730202384, "input_tokens": 508, "latency_ms": 166.69098500000246} +{"id": "g0184-marketplace_pedido-erros_digitacao-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.00116905600937113, "marketplace_pedido": 0.9984425286872683, "marketplace_compra": 0.00015821452614770602, "sem_correspondencia": 0.00023020077721279918}, "confidence": 0.9984425286872683, "input_tokens": 213, "latency_ms": 76.69892500001652} +{"id": "g0184-marketplace_pedido-erros_digitacao-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"negociacao_religacao": 0.02629097773931954, "plano_consulta": 0.0027710486666975166, "suporte_sem_sinal": 0.0021580948715529988, "conta_segunda_via": 0.001680725975907858, "marketplace_pedido": 0.768334994340005, "parceiros_ofertas": 0.0004249540764070809, "recarga_saldo": 0.0003750206561699464, "suporte_configuracao": 0.00022746152599262227, "marketplace_compra": 0.001308950706165491, "plano_nova_linha": 0.001680725975907858, "atendimento_humano": 0.00048153605430512563, "sem_correspondencia": 0.194265509411569}, "confidence": 0.768334994340005, "input_tokens": 411, "latency_ms": 144.88242400000217} +{"id": "g0184-marketplace_pedido-erros_digitacao-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"suporte_chip_esim": 0.009100965586686674, "recarga_saldo": 0.0008465216653694874, "recarga_realizar": 0.0004531103958779465, "bonus_nao_recebido": 0.00031141791719564574, "parceiros_ofertas": 0.0006592717358766666, "marketplace_pedido": 0.9283237275722597, "marketplace_compra": 0.0009592347156009882, "sem_correspondencia": 0.059345750411132825}, "confidence": 0.9283237275722597, "input_tokens": 316, "latency_ms": 109.84015899998667} +{"id": "g0184-marketplace_pedido-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.005123105716017044, "conta_contestacao": 0.005123105716017044, "cancelamento_linha": 0.0012953239785027356, "portabilidade": 0.0005399713698166511, "suporte_chip_esim": 0.0011431193988722193, "parceiros_ofertas": 0.0003711165333290595, "internet_consumo": 0.00013652614289057737, "beneficios_consulta": 8.81479029761851e-05, "suporte_sem_sinal": 0.0008902622829857979, "roaming_pacote": 0.006578197951744134, "marketplace_compra": 0.0024199837864027586, "sem_correspondencia": 0.9762911392204457}, "confidence": 0.9762911392204457, "input_tokens": 406, "latency_ms": 145.2058439999746} +{"id": "g0184-marketplace_pedido-erros_digitacao-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.000430531803061517, "marketplace_pedido": 0.999510757600378, "marketplace_compra": 3.118761920929449e-05, "sem_correspondencia": 2.752297735119022e-05}, "confidence": 0.999510757600378, "input_tokens": 209, "latency_ms": 75.97612799997933} +{"id": "g0184-marketplace_pedido-erros_digitacao-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"conta_explicacao": 0.009926739715220597, "vas_consulta": 0.0003396743540245324, "suporte_configuracao": 0.0001604508036650994, "beneficios_consulta": 9.731833179841495e-05, "suporte_chip_esim": 0.0001604508036650994, "plano_consulta": 5.902655198782557e-05, "plano_nova_linha": 4.893473034369659e-05, "cancelamento_linha": 9.731833179841495e-05, "suporte_sem_sinal": 0.0009233306241384509, "marketplace_pedido": 0.6141456391793191, "marketplace_compra": 6.688584607487315e-05, "desconto_retencao": 0.0004361505039644896, "conta_debito_automatico_digital": 0.0003396743540245324, "internet_consumo": 0.00020602291003396224, "parceiros_ofertas": 0.0004942232688716781, "sem_correspondencia": 0.37249815969106936}, "confidence": 0.6141456391793191, "input_tokens": 513, "latency_ms": 184.69444200002272} +{"id": "g0184-marketplace_pedido-erros_digitacao-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 54, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0013242506121117184, "marketplace_pedido": 0.9980932648265585, "marketplace_compra": 0.00020308040871476878, "sem_correspondencia": 0.0003794041526150503}, "confidence": 0.9980932648265585, "input_tokens": 210, "latency_ms": 77.82692800003588} +{"id": "g0184-marketplace_pedido-erros_digitacao-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.015475557008396723, "plano_nova_linha": 0.0007704826148078238, "desconto_retencao": 0.00041240962505108264, "recarga_saldo": 0.00019480851290259432, "plano_troca": 0.0009893192605292765, "roaming_duvida": 0.00022074696503982362, "parceiros_ofertas": 0.00013388980233516585, "recarga_realizar": 0.00019480851290259432, "bonus_nao_recebido": 0.0007704826148078238, "negociacao_divida": 0.0006000524637552367, "marketplace_compra": 0.00019480851290259432, "recarga_nao_creditada": 0.003912833578856339, "marketplace_pedido": 0.015475557008396723, "conta_vencimento": 0.001121045589657966, "conta_segunda_via": 0.0020943888909757172, "sem_correspondencia": 0.9574388090386825}, "confidence": 0.9574388090386825, "input_tokens": 515, "latency_ms": 186.64522300002773} +{"id": "g0184-marketplace_pedido-erros_digitacao-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.005182582450213792, "plano_troca": 0.0005462401714804606, "vas_consulta": 0.0002923812945010895, "marketplace_compra": 0.00033131141156958574, "conta_explicacao": 0.0013103620519368277, "roaming_pacote": 0.00013811114416943505, "marketplace_pedido": 0.9876253985164258, "sem_correspondencia": 0.004573612959702954}, "confidence": 0.9876253985164258, "input_tokens": 308, "latency_ms": 109.7323629999778} +{"id": "g0184-marketplace_pedido-erros_digitacao-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "marketplace_pedido", "probabilities": {"beneficios_consulta": 0.02332103895373346, "marketplace_compra": 0.0027853009053081805, "seguranca_perda_roubo": 0.00042713972798668525, "cadastro_atualizacao": 0.0003326567546369374, "conta_pagamento_confirmacao": 0.0004840127220114974, "suporte_configuracao": 0.00012237758099774214, "plano_consulta": 0.00010799783617630287, "reclamacao_atendimento": 0.00042713972798668525, "parceiros_ofertas": 0.00029356855559094095, "conta_contestacao": 0.00029356855559094095, "plano_troca": 0.0001780583296934583, "recarga_realizar": 0.0016893703955947659, "roaming_cobranca": 0.0011610861607991461, "marketplace_pedido": 0.875115530533119, "internet_consumo": 0.001024654940539086, "sem_correspondencia": 0.09223649832023526}, "confidence": 0.875115530533119, "input_tokens": 522, "latency_ms": 185.94454599997334} +{"id": "g0186-marketplace_pedido-emocional-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"reclamacao_atendimento": 0.015771286958787333, "beneficios_consulta": 0.0004202905612843175, "seguranca_perda_roubo": 0.000224965326226092, "marketplace_compra": 0.00010626609563567687, "cancelamento_linha": 0.00012041526188301868, "internet_consumo": 3.240932806708295e-05, "suporte_sem_sinal": 2.5240410077462258e-05, "conta_explicacao": 3.6724579964150316e-05, "recarga_realizar": 3.044574614322513e-05, "parceiros_ofertas": 2.8601131634048692e-05, "bonus_nao_recebido": 0.0018836116148741764, "plano_consulta": 0.0005396637630830206, "seguranca_fraude": 0.0004202905612843175, "roaming_duvida": 0.00010626609563567687, "marketplace_pedido": 0.9757349731990693, "sem_correspondencia": 0.00451854936635113}, "confidence": 0.9757349731990693, "input_tokens": 530, "latency_ms": 188.5181239999838} +{"id": "g0186-marketplace_pedido-emocional-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.04178155796977002, "parceiros_ofertas": 0.005654518981905778, "marketplace_compra": 0.0016200468122530038, "sem_correspondencia": 0.9509438762360712}, "confidence": 0.9509438762360712, "input_tokens": 209, "latency_ms": 76.49361800002907} +{"id": "g0186-marketplace_pedido-emocional-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.028122540961753, "conta_debito_automatico_digital": 0.002037190034455172, "marketplace_pedido": 0.01034570465333069, "parceiros_ofertas": 0.00024330765273836198, "portabilidade": 0.0002757036903197955, "roaming_pacote": 0.00018948819047990176, "plano_consulta": 0.00018948819047990176, "bonus_nao_recebido": 0.0026158037828634168, "marketplace_compra": 0.01034570465333069, "internet_problema_conexao": 0.00158656519409895, "suporte_chip_esim": 0.0003124132101906916, "conta_explicacao": 0.003358758542264569, "plano_troca": 0.0029640940100780326, "beneficios_consulta": 0.001235618215558098, "roaming_duvida": 0.004886964842770494, "sem_correspondencia": 0.9312906541752882}, "confidence": 0.9312906541752882, "input_tokens": 529, "latency_ms": 187.67412099998637} +{"id": "g0186-marketplace_pedido-emocional-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.009690401154757819, "marketplace_pedido": 0.9884477900690929, "parceiros_ofertas": 0.0003757376283473387, "sem_correspondencia": 0.0014860711478019417}, "confidence": 0.9884477900690929, "input_tokens": 216, "latency_ms": 78.29176399997095} +{"id": "g0186-marketplace_pedido-emocional-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"atendimento_humano": 0.03065747732702307, "recarga_realizar": 0.003231274337291169, "fidelidade_resgate": 0.016409765108850925, "parceiros_ofertas": 0.0008169940973749493, "marketplace_pedido": 0.8959428174216982, "marketplace_compra": 0.0013469955463785307, "cancelamento_linha": 0.0010490411863132946, "sem_correspondencia": 0.05054563497506985}, "confidence": 0.8959428174216982, "input_tokens": 307, "latency_ms": 110.11173800000051} +{"id": "g0186-marketplace_pedido-emocional-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9881465961701958, "marketplace_compra": 0.004576026583681671, "parceiros_ofertas": 0.0006192978538008282, "sem_correspondencia": 0.00665807939232149}, "confidence": 0.9881465961701958, "input_tokens": 219, "latency_ms": 78.63054599999941} +{"id": "g0186-marketplace_pedido-emocional-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"recarga_nao_creditada": 0.004432501310245749, "marketplace_pedido": 0.8446852346315207, "parceiros_ofertas": 0.000412286845298105, "internet_pacote_adicional": 0.00015167185425060377, "desconto_retencao": 0.0002206812457738516, "seguranca_fraude": 0.00015167185425060377, "roaming_duvida": 8.642001754708586e-05, "plano_nova_linha": 0.00015167185425060377, "conta_vencimento": 0.0003638418639519519, "recarga_realizar": 0.0014390224869404004, "marketplace_compra": 0.0011207118396865444, "sem_correspondencia": 0.14678428419628387}, "confidence": 0.8446852346315207, "input_tokens": 410, "latency_ms": 144.64635499996348} +{"id": "g0186-marketplace_pedido-emocional-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.00453416502599614, "suporte_sem_sinal": 0.0010117089683899282, "seguranca_fraude": 0.0003721869299194232, "roaming_duvida": 0.00017580865706129956, "roaming_pacote": 0.00025580008663974647, "marketplace_pedido": 0.012325138397399842, "marketplace_compra": 9.410359292463646e-05, "conta_vencimento": 7.801461865991872e-05, "recarga_realizar": 0.0004217430438898857, "parceiros_ofertas": 0.0011464164524848817, "recarga_saldo": 0.0004778974777755186, "sem_correspondencia": 0.9791070167488588}, "confidence": 0.9791070167488588, "input_tokens": 413, "latency_ms": 146.46161000001712} +{"id": "g0186-marketplace_pedido-emocional-08-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"conta_vencimento": 0.0002958953852305259, "parceiros_ofertas": 8.47754472373395e-05, "seguranca_fraude": 2.1434589813655532e-05, "marketplace_pedido": 0.9994955329003802, "marketplace_compra": 2.752255811700986e-05, "recarga_realizar": 5.091161329514625e-06, "troca_numero": 3.7247731981616633e-06, "sem_correspondencia": 6.602318469366858e-05}, "confidence": 0.9994955329003802, "input_tokens": 313, "latency_ms": 110.95236299996714} +{"id": "g0186-marketplace_pedido-emocional-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.8789460837984274, "parceiros_ofertas": 0.01420684026876547, "marketplace_compra": 0.01420684026876547, "sem_correspondencia": 0.09264023566404167}, "confidence": 0.8789460837984274, "input_tokens": 215, "latency_ms": 77.65814300000784} +{"id": "g0186-marketplace_pedido-emocional-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0002959514472734332, "marketplace_pedido": 0.9996849030773011, "marketplace_compra": 1.3003199094604193e-05, "sem_correspondencia": 6.142276330923267e-06}, "confidence": 0.9996849030773011, "input_tokens": 217, "latency_ms": 77.19203599998536} +{"id": "g0186-marketplace_pedido-emocional-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.005209597814005402, "conta_debito_automatico_digital": 0.0007989177000422101, "plano_consulta": 8.420530607319707e-05, "reclamacao_atendimento": 5.7873404081420695e-05, "parceiros_ofertas": 0.0002288937533586037, "marketplace_pedido": 0.9927736155852454, "portabilidade": 4.797873715171818e-05, "sem_correspondencia": 0.0007989177000422101}, "confidence": 0.9927736155852454, "input_tokens": 325, "latency_ms": 116.63027100001955} +{"id": "g0187-marketplace_pedido-longo_contexto-00-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 227, "length_bucket": "longo"}, "pred": "marketplace_pedido", "probabilities": {"conta_explicacao": 0.0019244418839938536, "reclamacao_atendimento": 0.00022984180646218403, "suporte_sem_sinal": 9.581231964838289e-05, "vas_consulta": 1.3803073355544105e-05, "troca_numero": 3.9940517078707726e-05, "vas_cancelamento": 8.371987188400038e-06, "parceiros_ofertas": 1.0098544194413034e-05, "portabilidade": 5.753977036762722e-06, "internet_consumo": 1.772349701692398e-05, "negociacao_divida": 1.2966787417170767e-05, "marketplace_pedido": 0.9968855762377219, "marketplace_compra": 2.922110652299284e-05, "fidelidade_pontos": 2.7450689177563538e-05, "conta_debito_automatico_digital": 8.371987188400038e-06, "suporte_chip_esim": 6.585078007042716e-05, "sem_correspondencia": 0.0006247748059263556}, "confidence": 0.9968855762377219, "input_tokens": 558, "latency_ms": 192.16269700001476} +{"id": "g0187-marketplace_pedido-longo_contexto-01-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 216, "length_bucket": "longo"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.0013248922735327314, "parceiros_ofertas": 4.000827997713517e-05, "marketplace_pedido": 0.9985768877426098, "sem_correspondencia": 5.821170388037297e-05}, "confidence": 0.9985768877426098, "input_tokens": 249, "latency_ms": 83.70402799999965} +{"id": "g0187-marketplace_pedido-longo_contexto-02-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9999525250630409, "parceiros_ofertas": 3.120140362862146e-05, "marketplace_compra": 1.0129612673075726e-05, "sem_correspondencia": 6.143920657234072e-06}, "confidence": 0.9999525250630409, "input_tokens": 235, "latency_ms": 80.0207089999958} +{"id": "g0187-marketplace_pedido-longo_contexto-03-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 161, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"parceiros_ofertas": 0.0020970568673675458, "reclamacao_atendimento": 0.0023762767452506993, "internet_problema_conexao": 0.0004129349807518028, "conta_explicacao": 0.00032159408636707953, "cancelamento_linha": 0.012067729060689472, "marketplace_compra": 0.0011224736545127113, "beneficios_consulta": 7.175733999387443e-05, "fidelidade_pontos": 4.931805045234854e-05, "suporte_sem_sinal": 0.0002210281676826717, "marketplace_pedido": 0.9586584603413331, "recarga_nao_creditada": 5.5884672578350445e-05, "sem_correspondencia": 0.022545486033020454}, "confidence": 0.9586584603413331, "input_tokens": 436, "latency_ms": 149.48238799996716} +{"id": "g0187-marketplace_pedido-longo_contexto-04-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 178, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"conta_explicacao": 0.003931124838103349, "internet_consumo": 0.0002513084030365117, "recarga_saldo": 0.0001187096840172066, "marketplace_pedido": 0.9619145326073791, "internet_problema_conexao": 0.00010476092845198086, "beneficios_consulta": 3.001450852501968e-05, "vas_consulta": 2.1959083532056622e-05, "marketplace_compra": 0.0005320198934032001, "parceiros_ofertas": 6.763873908223928e-05, "internet_pacote_adicional": 4.102496903768127e-05, "seguranca_fraude": 7.200106296123458e-05, "sem_correspondencia": 0.03291490528247023}, "confidence": 0.9619145326073791, "input_tokens": 440, "latency_ms": 150.17247700001235} +{"id": "g0187-marketplace_pedido-longo_contexto-05-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 177, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.002786055577045572, "internet_pacote_adicional": 0.00022869336820789134, "seguranca_perda_roubo": 0.00013870953949103652, "marketplace_pedido": 0.9919044914275814, "vas_consulta": 0.00010802709797509321, "marketplace_compra": 0.00013870953949103652, "parceiros_ofertas": 1.556277901640312e-05, "conta_pagamento_confirmacao": 1.4619877901688547e-05, "bonus_nao_recebido": 3.294640343626479e-05, "conta_contestacao": 1.9983003811356255e-05, "recarga_saldo": 1.877229481463954e-05, "sem_correspondencia": 0.004593429091227754}, "confidence": 0.9919044914275814, "input_tokens": 445, "latency_ms": 151.19015099998023} +{"id": "g0187-marketplace_pedido-longo_contexto-06-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 162, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_pedido": 0.9995079193622328, "marketplace_compra": 0.00020336824616585595, "parceiros_ofertas": 5.82659780555617e-05, "sem_correspondencia": 0.00023044641354575323}, "confidence": 0.9995079193622328, "input_tokens": 238, "latency_ms": 80.36116900001389} +{"id": "g0187-marketplace_pedido-longo_contexto-07-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.0024718529155301388, "marketplace_pedido": 0.9972166394038237, "parceiros_ofertas": 0.00010860563747647382, "sem_correspondencia": 0.00020290204316977166}, "confidence": 0.9972166394038237, "input_tokens": 235, "latency_ms": 79.89731699996128} +{"id": "g0187-marketplace_pedido-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 159, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.007908334608017082, "parceiros_ofertas": 0.0017645879675942217, "vas_consulta": 0.0008335323352607559, "fidelidade_resgate": 0.00044615770848844204, "vas_contratacao": 0.0009445158762819047, "marketplace_compra": 0.06621567497473614, "roaming_cobranca": 0.00039373279580529096, "cadastro_atualizacao": 0.0003474679727441423, "reclamacao_atendimento": 0.0017645879675942217, "negociacao_divida": 0.004796647407028852, "portabilidade": 0.0005055629171975182, "sem_correspondencia": 0.9140791974692515}, "confidence": 0.9140791974692515, "input_tokens": 437, "latency_ms": 149.17018300002383} +{"id": "g0187-marketplace_pedido-longo_contexto-09-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 165, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"seguranca_fraude": 0.0001789887425057021, "vas_cancelamento": 2.744881267257738e-05, "roaming_duvida": 2.5785773183339264e-05, "conta_segunda_via": 1.2965901018979256e-05, "desconto_retencao": 2.5785773183339264e-05, "suporte_configuracao": 6.51966446918837e-06, "conta_contestacao": 7.3877477077755535e-06, "recarga_saldo": 4.769888421146323e-06, "parceiros_ofertas": 5.753583699949577e-06, "roaming_cobranca": 6.124657967516441e-06, "negociacao_divida": 1.0749109488178726e-05, "vas_consulta": 0.0002028208166867128, "marketplace_compra": 0.0019243103308380285, "internet_pacote_adicional": 3.524497312948993e-05, "marketplace_pedido": 0.9968174300158789, "sem_correspondencia": 0.0007079142091491272}, "confidence": 0.9968174300158789, "input_tokens": 549, "latency_ms": 192.71648700004107} +{"id": "g0187-marketplace_pedido-longo_contexto-10-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 152, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"marketplace_compra": 0.00116945682936998, "parceiros_ofertas": 2.4271302165450188e-05, "marketplace_pedido": 0.9987848525194818, "sem_correspondencia": 2.1419348982704577e-05}, "confidence": 0.9987848525194818, "input_tokens": 233, "latency_ms": 79.31726100002834} +{"id": "g0187-marketplace_pedido-longo_contexto-11-D1", "gold": "marketplace_pedido", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "marketplace_pedido", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 200, "length_bucket": "longo"}, "pred": "marketplace_pedido", "probabilities": {"reclamacao_atendimento": 0.004572702930469999, "atendimento_humano": 0.0006188480462520462, "desconto_retencao": 0.0003753503137551279, "cadastro_atualizacao": 0.000701246706293934, "cancelamento_linha": 0.000701246706293934, "internet_consumo": 0.00015646928987892442, "parceiros_ofertas": 0.00015646928987892442, "marketplace_pedido": 0.9874288869200626, "marketplace_compra": 0.00012971759741063814, "conta_debito_automatico_digital": 5.4074339644442275e-05, "portabilidade": 1.6491741820984203e-05, "negociacao_religacao": 6.127425431870993e-05, "seguranca_perda_roubo": 0.0001144753779256037, "vas_consulta": 4.772043724552769e-05, "roaming_pacote": 0.0002923231182785911, "sem_correspondencia": 0.004572702930469999}, "confidence": 0.9874288869200626, "input_tokens": 526, "latency_ms": 187.22865299997693} +{"id": "g0189-parceiros_ofertas-curto_neutro-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9983220700781823, "beneficios_consulta": 0.0013245541864420891, "vas_contratacao": 0.00012320273108375686, "sem_correspondencia": 0.00023017300429183796}, "confidence": 0.9983220700781823, "input_tokens": 201, "latency_ms": 77.53888900003858} +{"id": "g0189-parceiros_ofertas-curto_neutro-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"fidelidade_resgate": 0.0027490871728556255, "marketplace_pedido": 0.000541327360489363, "cadastro_atualizacao": 0.00019914320686763876, "beneficios_consulta": 0.00042158617224709256, "marketplace_compra": 0.0011459900311488768, "vas_contratacao": 7.32606916555559e-05, "recarga_realizar": 2.8689299066549702e-05, "conta_explicacao": 2.8689299066549702e-05, "vas_consulta": 0.00019914320686763876, "parceiros_ofertas": 0.9787428278703155, "plano_nova_linha": 5.03512879316748e-05, "sem_correspondencia": 0.01581990440148801}, "confidence": 0.9787428278703155, "input_tokens": 406, "latency_ms": 145.61593999997058} +{"id": "g0189-parceiros_ofertas-curto_neutro-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"conta_debito_automatico_digital": 0.01740603659508182, "marketplace_pedido": 0.0008665955339728804, "fidelidade_resgate": 0.000525616760924593, "vas_contratacao": 0.0006749052804642615, "vas_cancelamento": 0.0004093507450035284, "bonus_nao_recebido": 0.00021910966453590153, "reclamacao_atendimento": 0.0001248449235851109, "marketplace_compra": 0.0044009352572631135, "beneficios_consulta": 0.10016482476871152, "cadastro_atualizacao": 0.000525616760924593, "desconto_retencao": 0.0020788546163097677, "conta_vencimento": 0.004986912978814952, "parceiros_ofertas": 0.6531567045363293, "plano_troca": 0.0009819813887559897, "conta_segunda_via": 0.0014287744899548233, "sem_correspondencia": 0.21204893569936795}, "confidence": 0.6531567045363293, "input_tokens": 520, "latency_ms": 186.12284199997475} +{"id": "g0189-parceiros_ofertas-curto_neutro-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 33, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_pacote": 0.007333287825875881, "cadastro_atualizacao": 0.0021010221388698745, "internet_consumo": 0.001274334343959593, "vas_contratacao": 0.0021010221388698745, "marketplace_compra": 0.00346399989056664, "marketplace_pedido": 0.0008758363321985554, "beneficios_consulta": 0.04220015774670559, "conta_explicacao": 0.00269776582733256, "parceiros_ofertas": 0.8476128265857992, "plano_nova_linha": 0.0008758363321985554, "atendimento_humano": 0.00012617618679051988, "sem_correspondencia": 0.08933773465083322}, "confidence": 0.8476128265857992, "input_tokens": 395, "latency_ms": 143.88622000001305} +{"id": "g0189-parceiros_ofertas-curto_neutro-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.0016989664768697742, "parceiros_ofertas": 0.9972685695809214, "beneficios_consulta": 0.00012307271879378467, "sem_correspondencia": 0.0009093912234151914}, "confidence": 0.9972685695809214, "input_tokens": 202, "latency_ms": 78.22504800003571} +{"id": "g0189-parceiros_ofertas-curto_neutro-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.0035792941077566406, "beneficios_consulta": 0.0013167487161497493, "vas_contratacao": 0.0003329262131677215, "parceiros_ofertas": 0.9924390542378763, "conta_segunda_via": 0.0002019299557082469, "marketplace_compra": 0.0010254849312456918, "negociacao_divida": 7.907690684994629e-05, "sem_correspondencia": 0.0010254849312456918}, "confidence": 0.9924390542378763, "input_tokens": 310, "latency_ms": 112.36599099999012} +{"id": "g0189-parceiros_ofertas-curto_neutro-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "beneficios_consulta", "probabilities": {"cancelamento_linha": 0.01131303338194041, "seguranca_perda_roubo": 0.0025242789502768963, "marketplace_pedido": 0.001052276021444372, "marketplace_compra": 0.004715973944286065, "desconto_retencao": 0.008810599256768133, "cadastro_atualizacao": 0.0003416240067039431, "reclamacao_atendimento": 0.00014241007340527002, "beneficios_consulta": 0.5450924741991641, "vas_contratacao": 0.0009286303295886996, "suporte_chip_esim": 0.0004970599967817082, "negociacao_religacao": 6.31940870020377e-05, "sem_correspondencia": 0.4245184457526385}, "confidence": 0.5450924741991641, "input_tokens": 411, "latency_ms": 145.26450099998556} +{"id": "g0189-parceiros_ofertas-curto_neutro-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9275235117459448, "beneficios_consulta": 0.046178676492096615, "vas_contratacao": 0.001580147415682713, "sem_correspondencia": 0.024717664346275946}, "confidence": 0.9275235117459448, "input_tokens": 202, "latency_ms": 76.45544199999676} +{"id": "g0189-parceiros_ofertas-curto_neutro-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 29, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9788995602970519, "beneficios_consulta": 0.01396325230149367, "vas_contratacao": 0.0005414140467448862, "sem_correspondencia": 0.006595773354709604}, "confidence": 0.9788995602970519, "input_tokens": 202, "latency_ms": 76.72833800000944} +{"id": "g0189-parceiros_ofertas-curto_neutro-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.0021754512179536297, "parceiros_ofertas": 0.9944960232619108, "beneficios_consulta": 0.0002023484838406726, "roaming_duvida": 7.443984715719529e-05, "vas_contratacao": 0.00017857191023208267, "cadastro_atualizacao": 7.443984715719529e-05, "marketplace_compra": 0.00033361624940203815, "sem_correspondencia": 0.002465109182346499}, "confidence": 0.9944960232619108, "input_tokens": 308, "latency_ms": 109.77718700002015} +{"id": "g0189-parceiros_ofertas-curto_neutro-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.7187812863072865, "fidelidade_pontos": 0.027870174980831205, "beneficios_consulta": 0.12490545860000062, "troca_numero": 0.0008416063599432682, "roaming_duvida": 0.0005784270281513042, "atendimento_humano": 0.0003508337269802285, "marketplace_pedido": 0.00030960967738226125, "seguranca_perda_roubo": 0.00016572211819893286, "plano_nova_linha": 0.0013875743071949747, "vas_contratacao": 0.02459534309507422, "marketplace_compra": 0.002937494831383081, "sem_correspondencia": 0.09727646896757342}, "confidence": 0.7187812863072865, "input_tokens": 391, "latency_ms": 142.50609399999803} +{"id": "g0189-parceiros_ofertas-curto_neutro-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 32, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9868639613256691, "beneficios_consulta": 0.0058681076153115, "vas_contratacao": 0.0006184939922994029, "sem_correspondencia": 0.0066494370667198885}, "confidence": 0.9868639613256691, "input_tokens": 201, "latency_ms": 75.53191499999912} +{"id": "g0190-parceiros_ofertas-informal_abreviado-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.006591757240701906, "marketplace_compra": 0.003998102867868455, "marketplace_pedido": 0.0004213969419919011, "vas_contratacao": 0.0002555901652272341, "desconto_retencao": 0.0006131289327445803, "parceiros_ofertas": 0.9783035161298532, "troca_numero": 0.00022555752914411905, "sem_correspondencia": 0.009590950192468637}, "confidence": 0.9783035161298532, "input_tokens": 297, "latency_ms": 107.48753900003294} +{"id": "g0190-parceiros_ofertas-informal_abreviado-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.0031155837790832154, "suporte_sem_sinal": 0.0005414072794415308, "cadastro_atualizacao": 0.0002897944338044539, "marketplace_pedido": 0.0005414072794415308, "fidelidade_pontos": 0.0001757692091164645, "vas_contratacao": 7.799711374050995e-05, "portabilidade": 4.444141578792685e-05, "marketplace_compra": 0.00010660941436257704, "vas_cancelamento": 0.0003721034186195521, "parceiros_ofertas": 0.9788873247255538, "plano_nova_linha": 2.5321955422686394e-05, "sem_correspondencia": 0.015822239975625662}, "confidence": 0.9788873247255538, "input_tokens": 415, "latency_ms": 147.04882199998792} +{"id": "g0190-parceiros_ofertas-informal_abreviado-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.015734232109326098, "vas_contratacao": 0.0004193030829942411, "parceiros_ofertas": 0.9734424708408006, "marketplace_pedido": 0.0002543201755480382, "seguranca_perda_roubo": 0.00028818251350594317, "vas_cancelamento": 0.0001201323446161165, "marketplace_compra": 0.00019806475186766925, "sem_correspondencia": 0.009543294181341259}, "confidence": 0.9734424708408006, "input_tokens": 309, "latency_ms": 110.2379260000248} +{"id": "g0190-parceiros_ofertas-informal_abreviado-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 31, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 0.00231682288361376, "beneficios_consulta": 0.0005857845614440902, "conta_segunda_via": 0.0002441913353800728, "suporte_sem_sinal": 0.00016783008678037463, "marketplace_compra": 0.0007521622655974939, "negociacao_divida": 0.00011534781930270996, "troca_numero": 4.808412492003931e-05, "vas_contratacao": 0.00031354788116293397, "suporte_chip_esim": 0.0009657954665006177, "parceiros_ofertas": 0.9346730606726587, "marketplace_pedido": 6.572320630885017e-05, "sem_correspondencia": 0.05975164969633029}, "confidence": 0.9346730606726587, "input_tokens": 405, "latency_ms": 145.2928600000405} +{"id": "g0190-parceiros_ofertas-informal_abreviado-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.06400398369588467, "recarga_saldo": 0.008661997261754092, "marketplace_pedido": 0.0028121387832797354, "vas_contratacao": 0.016182741367561062, "conta_segunda_via": 0.0021900958865237255, "conta_debito_automatico_digital": 0.0019327528362204512, "beneficios_consulta": 0.3683174958513651, "sem_correspondencia": 0.5358987943174112}, "confidence": 0.5358987943174112, "input_tokens": 318, "latency_ms": 110.76370299997507} +{"id": "g0190-parceiros_ofertas-informal_abreviado-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": ["vas_contratacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 49, "length_bucket": "curto"}, "pred": "vas_contratacao", "probabilities": {"seguranca_perda_roubo": 0.0018946092063809356, "vas_contratacao": 0.9814318666400342, "beneficios_consulta": 0.005835807199609778, "internet_pacote_adicional": 0.0002564074735682579, "parceiros_ofertas": 0.0024327263756837125, "marketplace_pedido": 0.0004790322259493073, "marketplace_compra": 0.00017622610758534325, "sem_correspondencia": 0.007493324771188266}, "confidence": 0.9814318666400342, "input_tokens": 304, "latency_ms": 109.77644199999759} +{"id": "g0190-parceiros_ofertas-informal_abreviado-06-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.9992849361034466, "marketplace_pedido": 0.00012332155819129646, "marketplace_compra": 3.76109502589436e-05, "internet_consumo": 1.077571766365735e-05, "suporte_chip_esim": 1.891197346769118e-05, "beneficios_consulta": 2.9291437513724934e-05, "vas_contratacao": 7.406035221510201e-06, "sem_correspondencia": 0.00048774622423669193}, "confidence": 0.9992849361034466, "input_tokens": 316, "latency_ms": 110.87780799999791} +{"id": "g0190-parceiros_ofertas-informal_abreviado-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"vas_consulta": 0.011926298710472011, "marketplace_pedido": 0.0011093185827283488, "vas_contratacao": 0.0005240049948149383, "recarga_saldo": 0.0004080955002952014, "parceiros_ofertas": 0.44753105742916865, "beneficios_consulta": 0.0011093185827283488, "conta_vencimento": 0.00013248921108867728, "internet_consumo": 0.00014103403107029557, "conta_explicacao": 0.0016140490139461784, "marketplace_compra": 0.18655870046878176, "roaming_pacote": 0.0004080955002952014, "sem_correspondencia": 0.3485375379746104}, "confidence": 0.44753105742916865, "input_tokens": 396, "latency_ms": 144.39331900001662} +{"id": "g0190-parceiros_ofertas-informal_abreviado-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"beneficios_consulta": 0.06772166748247045, "internet_pacote_adicional": 0.004329301359506172, "conta_contestacao": 0.0005170613118869667, "recarga_nao_creditada": 0.0003553706961375073, "marketplace_pedido": 0.0009659977056774271, "parceiros_ofertas": 0.7280765400871181, "desconto_retencao": 0.0007523197696267608, "vas_contratacao": 0.03198945061456784, "marketplace_compra": 0.001804721308520655, "internet_problema_conexao": 0.0009659977056774271, "negociacao_divida": 6.573696885754936e-05, "sem_correspondencia": 0.16245583498995333}, "confidence": 0.7280765400871181, "input_tokens": 401, "latency_ms": 144.06563099998948} +{"id": "g0190-parceiros_ofertas-informal_abreviado-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 0.025341261779629577, "beneficios_consulta": 0.12869354624783486, "bonus_nao_recebido": 0.01973579451799298, "marketplace_compra": 0.0016200126658510031, "parceiros_ofertas": 0.7405802256224577, "vas_contratacao": 0.004989990308814877, "marketplace_pedido": 0.000982587350961431, "sem_correspondencia": 0.07805658150645757}, "confidence": 0.7405802256224577, "input_tokens": 309, "latency_ms": 109.3183709999721} +{"id": "g0190-parceiros_ofertas-informal_abreviado-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.008840488534154515, "marketplace_pedido": 0.002532842371622779, "beneficios_consulta": 0.0010558457865619748, "reclamacao_atendimento": 0.0006404028414782389, "conta_explicacao": 0.002532842371622779, "vas_contratacao": 0.001536246554608475, "parceiros_ofertas": 0.0653228657208209, "suporte_sem_sinal": 0.0003025048825946262, "marketplace_compra": 0.006075972988798915, "negociacao_divida": 0.008840488534154515, "negociacao_religacao": 0.0005651535240109195, "sem_correspondencia": 0.9017543458895713}, "confidence": 0.9017543458895713, "input_tokens": 419, "latency_ms": 146.9377770000051} +{"id": "g0190-parceiros_ofertas-informal_abreviado-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": false, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.013713101357004437, "atendimento_humano": 0.0050447680639421405, "marketplace_pedido": 0.0018558664562025734, "bonus_nao_recebido": 0.001125639906019094, "marketplace_compra": 0.00831741641277011, "beneficios_consulta": 0.006477610415396316, "plano_consulta": 0.002102972203944559, "sem_correspondencia": 0.9613626251847208}, "confidence": 0.9613626251847208, "input_tokens": 312, "latency_ms": 108.99928499998168} +{"id": "g0194-parceiros_ofertas-longo_contexto-00-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.018296724354299278, "marketplace_compra": 0.011097524293193346, "vas_contratacao": 0.0008039019634806292, "beneficios_consulta": 0.0036028386433544462, "parceiros_ofertas": 0.6865795161226097, "roaming_pacote": 0.08200022956165136, "negociacao_divida": 0.0009109402663354593, "sem_correspondencia": 0.19670832479507588}, "confidence": 0.6865795161226097, "input_tokens": 324, "latency_ms": 117.7726089999851} +{"id": "g0194-parceiros_ofertas-longo_contexto-01-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 160, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.0005454110257652678, "parceiros_ofertas": 0.9861262678955929, "marketplace_pedido": 0.00010739779875827673, "vas_cancelamento": 7.381335565231399e-05, "seguranca_perda_roubo": 9.477822474858291e-05, "conta_debito_automatico_digital": 4.4770063299401236e-05, "recarga_realizar": 2.396368803652312e-05, "beneficios_consulta": 0.00010739779875827673, "bonus_nao_recebido": 3.711568609798331e-05, "reclamacao_atendimento": 9.477822474858291e-05, "marketplace_compra": 0.000330808509271952, "sem_correspondencia": 0.012413497729270298}, "confidence": 0.9861262678955929, "input_tokens": 440, "latency_ms": 151.31453500004} +{"id": "g0194-parceiros_ofertas-longo_contexto-02-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"internet_pacote_adicional": 0.007352323035147969, "atendimento_humano": 0.001447758245493371, "suporte_chip_esim": 0.0005326004943034491, "conta_segunda_via": 0.0002220209177371077, "vas_contratacao": 0.010697566893639932, "marketplace_pedido": 0.00019593277221198683, "recarga_realizar": 8.69446406257981e-05, "recarga_nao_creditada": 9.255208817876669e-05, "seguranca_perda_roubo": 0.0002220209177371077, "marketplace_compra": 0.002106475817635565, "beneficios_consulta": 0.00944056964882875, "negociacao_divida": 0.0011275152552883206, "internet_problema_conexao": 0.0007749291466329287, "parceiros_ofertas": 0.8498129976303388, "internet_consumo": 0.000878109763743499, "sem_correspondencia": 0.11500968273245678}, "confidence": 0.8498129976303388, "input_tokens": 526, "latency_ms": 186.969782999995} +{"id": "g0194-parceiros_ofertas-longo_contexto-03-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"roaming_cobranca": 0.029175981991332752, "desconto_retencao": 0.04810306210267419, "plano_troca": 0.0014525866101020508, "reclamacao_atendimento": 0.0007775135839707813, "recarga_realizar": 0.0009983472036384617, "vas_contratacao": 0.13075767960693618, "seguranca_perda_roubo": 0.0003672714113695894, "atendimento_humano": 0.0003672714113695894, "recarga_saldo": 0.002713789062143332, "parceiros_ofertas": 0.5860152635571724, "conta_contestacao": 0.0016459962701827243, "marketplace_pedido": 0.0021135010466878405, "marketplace_compra": 0.0007775135839707813, "negociacao_religacao": 0.0009983472036384617, "beneficios_consulta": 0.0034845741313212276, "sem_correspondencia": 0.19025130122348966}, "confidence": 0.5860152635571724, "input_tokens": 524, "latency_ms": 188.22382700000162} +{"id": "g0194-parceiros_ofertas-longo_contexto-04-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"bonus_nao_recebido": 0.008592302098722217, "marketplace_pedido": 0.0009056219784066013, "roaming_pacote": 0.0004277855320264239, "conta_contestacao": 0.0001783275408697803, "conta_vencimento": 0.0004277855320264239, "beneficios_consulta": 0.009736353831449926, "plano_nova_linha": 0.0002594650409555068, "cancelamento_linha": 0.0002594650409555068, "conta_pagamento_confirmacao": 0.0007052991059497359, "marketplace_compra": 0.04944528465035653, "parceiros_ofertas": 0.8764386412339666, "atendimento_humano": 0.000799208590856359, "vas_contratacao": 0.0004277855320264239, "portabilidade": 0.0002594650409555068, "fidelidade_resgate": 0.0016919246001199043, "sem_correspondencia": 0.04944528465035653}, "confidence": 0.8764386412339666, "input_tokens": 514, "latency_ms": 184.93230200004973} +{"id": "g0194-parceiros_ofertas-longo_contexto-05-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 155, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.8923020384849608, "beneficios_consulta": 0.012728004994426336, "vas_contratacao": 0.000922013589326983, "sem_correspondencia": 0.0940479429312857}, "confidence": 0.8923020384849608, "input_tokens": 225, "latency_ms": 78.63849099999243} +{"id": "g0194-parceiros_ofertas-longo_contexto-07-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_explicacao": 0.007890817012307039, "conta_pagamento_confirmacao": 0.00044516943336509357, "vas_contratacao": 0.0003928606460700345, "marketplace_pedido": 0.00011981572755605466, "plano_nova_linha": 0.0002700089101028294, "internet_pacote_adicional": 0.00018557422909171008, "beneficios_consulta": 0.001553793996623133, "negociacao_divida": 0.00018557422909171008, "roaming_pacote": 0.0003466983033041884, "marketplace_compra": 0.002260756925171961, "parceiros_ofertas": 0.8048852171434613, "suporte_configuracao": 0.0007339603138545531, "fidelidade_resgate": 0.0003928606460700345, "suporte_sem_sinal": 0.0002382820268359894, "seguranca_perda_roubo": 0.0005044430547702913, "sem_correspondencia": 0.1795941674023242}, "confidence": 0.8048852171434613, "input_tokens": 531, "latency_ms": 187.9016259999844} +{"id": "g0194-parceiros_ofertas-longo_contexto-08-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"marketplace_pedido": 0.015004710467376257, "vas_contratacao": 0.002030666740985733, "recarga_nao_creditada": 0.0005817957621168617, "conta_vencimento": 0.000311412830736966, "recarga_saldo": 0.0005134329580049745, "negociacao_divida": 0.0006592609678435571, "parceiros_ofertas": 0.7229674373948825, "vas_cancelamento": 0.00045310299512423663, "desconto_retencao": 0.01700256445482302, "beneficios_consulta": 0.005519924501677668, "marketplace_compra": 0.00024252855643643197, "sem_correspondencia": 0.23471316236999185}, "confidence": 0.7229674373948825, "input_tokens": 425, "latency_ms": 148.02755700003445} +{"id": "g0194-parceiros_ofertas-longo_contexto-09-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 112, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"parceiros_ofertas": 0.8351099404295166, "marketplace_compra": 0.03238072639255106, "vas_contratacao": 0.0012555370148869009, "beneficios_consulta": 0.0012555370148869009, "internet_consumo": 0.0006720405361468313, "marketplace_pedido": 0.0009778132103690526, "recarga_nao_creditada": 0.00028014817520399576, "sem_correspondencia": 0.12806825722643872}, "confidence": 0.8351099404295166, "input_tokens": 318, "latency_ms": 110.58974399998078} +{"id": "g0194-parceiros_ofertas-longo_contexto-10-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 137, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"vas_contratacao": 0.006384855292801854, "cadastro_atualizacao": 0.00207285902453414, "marketplace_compra": 0.0009791492717372942, "beneficios_consulta": 0.011928480089566793, "marketplace_pedido": 0.001829291668645905, "parceiros_ofertas": 0.9475965444175299, "roaming_cobranca": 0.0005938840537439657, "sem_correspondencia": 0.028614936181440214}, "confidence": 0.9475965444175299, "input_tokens": 323, "latency_ms": 116.75266200001033} +{"id": "g0194-parceiros_ofertas-longo_contexto-11-D1", "gold": "parceiros_ofertas", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "parceiros_ofertas", "gold_eligible": true, "domain": "marketplace", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 148, "length_bucket": "medio"}, "pred": "parceiros_ofertas", "probabilities": {"conta_segunda_via": 0.006750160206395645, "marketplace_pedido": 0.0017067077782023591, "plano_troca": 0.0004889799652935733, "marketplace_compra": 0.011129132712918068, "parceiros_ofertas": 0.8840965170700341, "vas_contratacao": 0.0019339532787071231, "beneficios_consulta": 0.0007114616514224551, "sem_correspondencia": 0.09318308733702665}, "confidence": 0.8840965170700341, "input_tokens": 334, "latency_ms": 118.64351899998837} +{"id": "g0199-suporte_sem_sinal-regionalismo-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_saldo": 0.0021803015858150067, "plano_consulta": 0.00013938201716674618, "conta_debito_automatico_digital": 3.751416099893816e-05, "suporte_sem_sinal": 0.9967133432871487, "suporte_configuracao": 7.460581761853098e-05, "suporte_chip_esim": 2.9216057962239794e-05, "atendimento_humano": 1.4690756527243508e-05, "conta_explicacao": 1.563822892056209e-05, "roaming_cobranca": 1.8863304771352004e-05, "conta_contestacao": 5.404427301628061e-06, "reclamacao_atendimento": 8.37054075152705e-06, "plano_nova_linha": 2.5783080657408622e-05, "negociacao_religacao": 3.5241292882890334e-05, "internet_problema_conexao": 6.583940296314482e-05, "internet_consumo": 8.453946682422415e-05, "sem_correspondencia": 0.0005512665716899141}, "confidence": 0.9967133432871487, "input_tokens": 528, "latency_ms": 186.16082599999118} +{"id": "g0199-suporte_sem_sinal-regionalismo-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 107, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0011678512933675652, "conta_vencimento": 8.459886394368274e-05, "vas_contratacao": 7.465823539247564e-05, "vas_cancelamento": 4.5282508765579326e-05, "internet_pacote_adicional": 0.00026058284611865575, "internet_problema_conexao": 0.0005516538895621722, "roaming_cobranca": 4.5282508765579326e-05, "suporte_chip_esim": 6.588566148629136e-05, "suporte_sem_sinal": 0.9974136304280683, "suporte_configuracao": 2.9236585057454397e-05, "plano_nova_linha": 4.483575532144849e-06, "conta_debito_automatico_digital": 7.465823539247564e-05, "troca_numero": 2.7465229915029932e-05, "negociacao_divida": 1.2973655975202081e-05, "conta_contestacao": 3.312939113081114e-05, "sem_correspondencia": 0.0001086270915265968}, "confidence": 0.9974136304280683, "input_tokens": 517, "latency_ms": 184.71999299998743} +{"id": "g0199-suporte_sem_sinal-regionalismo-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0013248271893582745, "internet_problema_conexao": 5.136912478129387e-05, "suporte_sem_sinal": 0.9985278335261509, "sem_correspondencia": 9.597015970948365e-05}, "confidence": 0.9985278335261509, "input_tokens": 218, "latency_ms": 78.66294000001517} +{"id": "g0199-suporte_sem_sinal-regionalismo-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9994958601251281, "bonus_nao_recebido": 8.477547499196514e-05, "suporte_configuracao": 2.4288580241299102e-05, "suporte_chip_esim": 9.511544686483653e-06, "internet_problema_conexao": 3.533967572435547e-05, "negociacao_religacao": 8.39390872461679e-06, "roaming_cobranca": 6.537182687761453e-06, "sem_correspondencia": 0.0003352935078152569}, "confidence": 0.9994958601251281, "input_tokens": 332, "latency_ms": 118.23059400001057} +{"id": "g0199-suporte_sem_sinal-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.024170453965218424, "plano_nova_linha": 0.001545165426391598, "roaming_pacote": 0.0005684345935783746, "internet_problema_conexao": 0.4284315477417609, "conta_vencimento": 0.0006441207803830053, "internet_consumo": 0.0004426973066037139, "conta_debito_automatico_digital": 0.0002369587927342133, "vas_cancelamento": 0.00026850948942735655, "atendimento_humano": 0.001545165426391598, "vas_contratacao": 0.0007298844658791993, "suporte_configuracao": 0.016612093873805366, "recarga_saldo": 0.00784699751697957, "cancelamento_linha": 0.0025475471052422614, "seguranca_fraude": 0.001545165426391598, "suporte_chip_esim": 0.0273887125206102, "sem_correspondencia": 0.4854765455686025}, "confidence": 0.4854765455686025, "input_tokens": 517, "latency_ms": 186.85308399994938} +{"id": "g0199-suporte_sem_sinal-regionalismo-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9993830471087414, "negociacao_religacao": 0.0003352556632643182, "internet_problema_conexao": 0.00015836356194306843, "sem_correspondencia": 0.00012333366605123862}, "confidence": 0.9993830471087414, "input_tokens": 216, "latency_ms": 78.05767500002503} +{"id": "g0199-suporte_sem_sinal-regionalismo-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"cadastro_atualizacao": 0.001500353002608611, "negociacao_religacao": 4.5306734888599074e-05, "suporte_sem_sinal": 0.9979472462981034, "internet_pacote_adicional": 2.1401386175278605e-05, "internet_problema_conexao": 5.8174999144094455e-05, "vas_consulta": 7.3961211545049905e-06, "conta_explicacao": 1.2980596875656562e-05, "suporte_chip_esim": 1.2980596875656562e-05, "vas_contratacao": 1.1455336536466193e-05, "recarga_saldo": 4.214182803465989e-06, "plano_nova_linha": 3.7190032709840017e-06, "suporte_configuracao": 0.00013955456817332524, "atendimento_humano": 4.5306734888599074e-05, "internet_consumo": 6.527054009991055e-06, "troca_numero": 7.46981775168049e-05, "sem_correspondencia": 0.00010868520697457746}, "confidence": 0.9979472462981034, "input_tokens": 511, "latency_ms": 167.2778050000261} +{"id": "g0199-suporte_sem_sinal-regionalismo-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"conta_vencimento": 0.000910772806919089, "atendimento_humano": 6.597616084662203e-05, "fidelidade_resgate": 5.1382285731394197e-05, "suporte_chip_esim": 3.116493166220555e-05, "negociacao_religacao": 3.531449410296158e-05, "desconto_retencao": 1.1464937644038368e-05, "suporte_sem_sinal": 0.9987836598624332, "internet_problema_conexao": 5.087535239789339e-06, "vas_contratacao": 2.898790199845283e-06, "suporte_configuracao": 3.496608425778471e-06, "portabilidade": 9.999999410994493e-07, "seguranca_perda_roubo": 3.085746105300698e-06, "conta_explicacao": 6.532524556184074e-06, "roaming_pacote": 3.2847596307199587e-06, "plano_troca": 1.0117771959189388e-05, "sem_correspondencia": 7.476078460263787e-05}, "confidence": 0.9987836598624332, "input_tokens": 521, "latency_ms": 188.88650100001314} +{"id": "g0199-suporte_sem_sinal-regionalismo-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"vas_consulta": 0.0002958278946423447, "suporte_chip_esim": 0.0002303909960018231, "negociacao_religacao": 2.2811797770477184e-05, "internet_problema_conexao": 4.536667697468176e-05, "conta_segunda_via": 5.825196630615392e-05, "atendimento_humano": 1.1470492269283036e-05, "seguranca_fraude": 1.6689467773251265e-05, "suporte_sem_sinal": 0.9992675586068732, "suporte_configuracao": 1.1470492269283036e-05, "seguranca_perda_roubo": 5.418276891483686e-06, "vas_contratacao": 1.5523623201267958e-06, "sem_correspondencia": 3.319096990805093e-05}, "confidence": 0.9992675586068732, "input_tokens": 429, "latency_ms": 148.97923699999183} +{"id": "g0199-suporte_sem_sinal-regionalismo-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 90, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9997830807508093, "conta_explicacao": 4.005660645872199e-05, "internet_problema_conexao": 1.8921401107409972e-05, "negociacao_religacao": 4.494226689465725e-06, "fidelidade_resgate": 7.40972713827036e-06, "suporte_configuracao": 2.7258862788597706e-06, "suporte_chip_esim": 3.500107265056314e-06, "sem_correspondencia": 0.00013981129425302081}, "confidence": 0.9997830807508093, "input_tokens": 329, "latency_ms": 116.77454199997328} +{"id": "g0199-suporte_sem_sinal-regionalismo-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_consumo": 0.000909739944059077, "suporte_chip_esim": 8.461899621119262e-05, "suporte_sem_sinal": 0.9976509882020348, "troca_numero": 2.4243748320000934e-05, "suporte_configuracao": 4.529328479184599e-05, "recarga_saldo": 1.297674335841857e-05, "beneficios_consulta": 1.7737105175161576e-05, "seguranca_perda_roubo": 1.2190522223676419e-05, "internet_problema_conexao": 4.529328479184599e-05, "reclamacao_atendimento": 2.1395032799441315e-05, "negociacao_religacao": 7.393925486567978e-06, "sem_correspondencia": 0.001168129210747939}, "confidence": 0.9976509882020348, "input_tokens": 420, "latency_ms": 145.56945300000734} +{"id": "g0199-suporte_sem_sinal-regionalismo-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 88, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9957921915083708, "negociacao_religacao": 0.00048604143221299336, "negociacao_divida": 8.446133635595407e-05, "internet_problema_conexao": 0.0006240895525247954, "suporte_chip_esim": 0.00013925320180181952, "suporte_configuracao": 5.122839006018745e-05, "conta_segunda_via": 2.575925221087492e-05, "sem_correspondencia": 0.0027969753264625494}, "confidence": 0.9957921915083708, "input_tokens": 331, "latency_ms": 118.27315299996144} +{"id": "g0200-suporte_sem_sinal-emocional-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9885639435494012, "internet_problema_conexao": 0.009691539883409973, "negociacao_religacao": 0.00025827078969216366, "sem_correspondencia": 0.0014862457774966382}, "confidence": 0.9885639435494012, "input_tokens": 212, "latency_ms": 78.6960130000125} +{"id": "g0200-suporte_sem_sinal-emocional-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.0004877245741200802, "suporte_chip_esim": 0.00015834098637938437, "negociacao_religacao": 1.6689017180747834e-05, "roaming_duvida": 1.0122400600594457e-05, "internet_problema_conexao": 3.117918888144905e-05, "suporte_sem_sinal": 0.9992405797674669, "negociacao_divida": 7.405706481853779e-06, "conta_contestacao": 2.559343676428026e-06, "vas_cancelamento": 2.12177043118971e-06, "recarga_realizar": 1.8724558335205003e-06, "atendimento_humano": 1.3699179523159095e-06, "sem_correspondencia": 4.003487099548841e-05}, "confidence": 0.9992405797674669, "input_tokens": 425, "latency_ms": 149.25723200002494} +{"id": "g0200-suporte_sem_sinal-emocional-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.008309447771020743, "suporte_chip_esim": 0.0007728990400441806, "roaming_duvida": 0.0003221922548403975, "suporte_configuracao": 0.0003221922548403975, "internet_problema_conexao": 0.0034638931802407867, "vas_cancelamento": 0.0007728990400441806, "suporte_sem_sinal": 0.9604415754294668, "sem_correspondencia": 0.02559490102950247}, "confidence": 0.9604415754294668, "input_tokens": 335, "latency_ms": 117.7484940000113} +{"id": "g0200-suporte_sem_sinal-emocional-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9296888556870229, "internet_problema_conexao": 0.0673464348234192, "negociacao_religacao": 0.0006602412149012602, "sem_correspondencia": 0.002304468274656664}, "confidence": 0.9296888556870229, "input_tokens": 216, "latency_ms": 77.47792899999695} +{"id": "g0200-suporte_sem_sinal-emocional-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 69, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.01931436123904712, "internet_pacote_adicional": 0.002613914548820696, "suporte_chip_esim": 0.0017965154450802056, "vas_contratacao": 0.0008486138077385265, "conta_pagamento_confirmacao": 0.002961953227445042, "internet_problema_conexao": 0.005533657143277526, "suporte_sem_sinal": 0.7247660584997715, "conta_contestacao": 0.0005147102926488983, "troca_numero": 0.0023067714929550743, "beneficios_consulta": 0.0038032232270797223, "suporte_configuracao": 0.00024313192659887895, "sem_correspondencia": 0.23529708914953681}, "confidence": 0.7247660584997715, "input_tokens": 415, "latency_ms": 145.19135699998742} +{"id": "g0200-suporte_sem_sinal-emocional-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.05003514158859748, "conta_segunda_via": 0.0031986395869338215, "negociacao_religacao": 0.002198390694815999, "conta_vencimento": 0.0009164255850834369, "suporte_chip_esim": 0.020857750177522876, "internet_problema_conexao": 0.0015109303551408724, "suporte_sem_sinal": 0.8868941056352743, "sem_correspondencia": 0.03438861637663134}, "confidence": 0.8868941056352743, "input_tokens": 328, "latency_ms": 116.3530360000209} +{"id": "g0200-suporte_sem_sinal-emocional-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"seguranca_fraude": 0.007244172561656409, "fidelidade_pontos": 0.00040868824982784405, "recarga_realizar": 0.0005946378947548517, "negociacao_religacao": 0.0001703666092421099, "conta_explicacao": 0.0005247661002805813, "roaming_cobranca": 0.00010333257189662135, "suporte_chip_esim": 0.0003606661145957917, "suporte_configuracao": 0.00019305065971693728, "internet_problema_conexao": 0.015335913433371698, "roaming_duvida": 0.0009803921454466682, "suporte_sem_sinal": 0.9487993669759948, "sem_correspondencia": 0.025284646683215752}, "confidence": 0.9487993669759948, "input_tokens": 426, "latency_ms": 146.46610900001633} +{"id": "g0200-suporte_sem_sinal-emocional-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.0008039498447107502, "cancelamento_linha": 1.4724855040376023e-05, "suporte_sem_sinal": 0.9990268009339622, "negociacao_religacao": 1.146772863605777e-05, "internet_problema_conexao": 2.4277181713043943e-05, "seguranca_perda_roubo": 6.53411481550069e-06, "suporte_chip_esim": 2.7509650902957988e-05, "sem_correspondencia": 8.473569021914433e-05}, "confidence": 0.9990268009339622, "input_tokens": 316, "latency_ms": 110.79445600000781} +{"id": "g0200-suporte_sem_sinal-emocional-08-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.010288677266723438, "reclamacao_atendimento": 0.0008445460592807323, "suporte_sem_sinal": 0.9261572124273377, "suporte_configuracao": 0.00035205917598329136, "plano_consulta": 0.00039893531065344817, "roaming_cobranca": 0.0001378683542382543, "internet_problema_conexao": 0.008012829912093176, "fidelidade_pontos": 0.00014676009914674624, "bonus_nao_recebido": 0.0004520529301406886, "negociacao_religacao": 0.0007453092814052723, "suporte_chip_esim": 0.00021353468426703182, "sem_correspondencia": 0.052250214498730234}, "confidence": 0.9261572124273377, "input_tokens": 426, "latency_ms": 147.52917300000945} +{"id": "g0200-suporte_sem_sinal-emocional-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.8232243832279206, "suporte_sem_sinal": 0.14305494741807626, "negociacao_religacao": 0.00180079602658266, "sem_correspondencia": 0.03191987332742056}, "confidence": 0.8232243832279206, "input_tokens": 211, "latency_ms": 78.50212399995371} +{"id": "g0200-suporte_sem_sinal-emocional-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.025955360421721425, "suporte_sem_sinal": 0.9739677143327611, "negociacao_religacao": 5.010563288339311e-05, "sem_correspondencia": 2.6819612634013085e-05}, "confidence": 0.9739677143327611, "input_tokens": 209, "latency_ms": 78.18615600001522} +{"id": "g0200-suporte_sem_sinal-emocional-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9876921676950472, "internet_problema_conexao": 0.00854521158940706, "negociacao_religacao": 0.0006190130513429172, "sem_correspondencia": 0.003143607664202802}, "confidence": 0.9876921676950472, "input_tokens": 215, "latency_ms": 79.15766600001461} +{"id": "g0201-suporte_sem_sinal-longo_contexto-00-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 240, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9997245215047169, "portabilidade": 7.483120981823396e-05, "suporte_configuracao": 1.7773970249931017e-05, "negociacao_religacao": 6.960386758259017e-06, "suporte_chip_esim": 2.4294136902900015e-05, "internet_problema_conexao": 2.2822229556363192e-05, "troca_numero": 5.420754657811959e-06, "sem_correspondencia": 0.0001233758073395466}, "confidence": 0.9997245215047169, "input_tokens": 347, "latency_ms": 120.41853599998831} +{"id": "g0201-suporte_sem_sinal-longo_contexto-01-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 81, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 226, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.00033533479530496746, "suporte_sem_sinal": 0.9996189363973458, "internet_problema_conexao": 2.429157109702229e-05, "sem_correspondencia": 2.1437236252035653e-05}, "confidence": 0.9996189363973458, "input_tokens": 255, "latency_ms": 82.14949099999558} +{"id": "g0201-suporte_sem_sinal-longo_contexto-02-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 220, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.000910731024315833, "suporte_configuracao": 5.137992851822007e-05, "cadastro_atualizacao": 4.00147285641426e-05, "suporte_chip_esim": 0.00012325404112815367, "negociacao_religacao": 7.47573548777071e-05, "fidelidade_pontos": 1.6680620566135787e-05, "suporte_sem_sinal": 0.9987378396742573, "sem_correspondencia": 4.534262777234714e-05}, "confidence": 0.9987378396742573, "input_tokens": 356, "latency_ms": 121.58077500004083} +{"id": "g0201-suporte_sem_sinal-longo_contexto-03-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 210, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.0028003408046748126, "negociacao_religacao": 5.1290030943811165e-05, "suporte_sem_sinal": 0.9969903847468867, "sem_correspondencia": 0.00015798441749465434}, "confidence": 0.9969903847468867, "input_tokens": 245, "latency_ms": 80.27041700000836} +{"id": "g0201-suporte_sem_sinal-longo_contexto-04-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.0002034046919398537, "suporte_sem_sinal": 0.9996870419166374, "suporte_chip_esim": 1.4734586463749767e-05, "vas_cancelamento": 6.53843310844605e-06, "marketplace_compra": 1.6696473857977448e-05, "internet_problema_conexao": 1.4734586463749767e-05, "negociacao_religacao": 5.420551434176563e-06, "sem_correspondencia": 5.142876009486158e-05}, "confidence": 0.9996870419166374, "input_tokens": 359, "latency_ms": 121.74164499998597} +{"id": "g0201-suporte_sem_sinal-longo_contexto-05-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 254, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_sem_sinal": 0.9998282267910493, "negociacao_religacao": 0.00010889006224618558, "internet_problema_conexao": 2.7531719325479245e-05, "sem_correspondencia": 3.535142737902843e-05}, "confidence": 0.9998282267910493, "input_tokens": 249, "latency_ms": 79.8233350000146} +{"id": "g0201-suporte_sem_sinal-longo_contexto-06-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 216, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"atendimento_humano": 0.0005522112231256516, "marketplace_pedido": 9.595992186013809e-05, "recarga_saldo": 7.473366228814638e-05, "roaming_duvida": 4.5328257490370575e-05, "suporte_chip_esim": 0.00043006253299107564, "seguranca_fraude": 2.426246785657237e-05, "conta_explicacao": 4.0002046834809015e-05, "negociacao_religacao": 2.7492977919258582e-05, "suporte_sem_sinal": 0.9984213131498387, "vas_contratacao": 3.115362539940827e-05, "conta_debito_automatico_digital": 5.085689543125058e-06, "internet_problema_conexao": 7.473366228814638e-05, "parceiros_ofertas": 2.1411552732483426e-05, "plano_consulta": 8.925663116515926e-06, "suporte_configuracao": 5.13636448554282e-05, "sem_correspondencia": 9.595992186013809e-05}, "confidence": 0.9984213131498387, "input_tokens": 557, "latency_ms": 192.51307300004328} +{"id": "g0201-suporte_sem_sinal-longo_contexto-07-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 209, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"negociacao_religacao": 0.0009109513181120763, "internet_problema_conexao": 5.8235169430336135e-05, "suporte_sem_sinal": 0.9989794211558137, "sem_correspondencia": 5.139235664376075e-05}, "confidence": 0.9989794211558137, "input_tokens": 246, "latency_ms": 81.08499299999039} +{"id": "g0201-suporte_sem_sinal-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 224, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.08148247700720791, "internet_problema_conexao": 0.026453487206860048, "suporte_configuracao": 0.016044851047276532, "sem_correspondencia": 0.8760191847386556}, "confidence": 0.8760191847386556, "input_tokens": 247, "latency_ms": 81.20800900002223} +{"id": "g0201-suporte_sem_sinal-longo_contexto-09-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 216, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"troca_numero": 0.000910839560690059, "suporte_configuracao": 8.472127649045097e-05, "suporte_chip_esim": 5.1386051721449645e-05, "negociacao_religacao": 1.2992428547253125e-05, "suporte_sem_sinal": 0.9988568642611292, "roaming_pacote": 1.8903871991293728e-05, "internet_problema_conexao": 2.4273052110632652e-05, "sem_correspondencia": 4.00194973196127e-05}, "confidence": 0.9988568642611292, "input_tokens": 342, "latency_ms": 118.38399399999844} +{"id": "g0201-suporte_sem_sinal-longo_contexto-10-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"marketplace_pedido": 0.00023028631448222345, "troca_numero": 0.00013967571024569396, "fidelidade_resgate": 3.759320741878399e-05, "parceiros_ofertas": 2.012219390558902e-05, "roaming_pacote": 0.0001087795525154011, "suporte_configuracao": 5.822549867305011e-05, "plano_nova_linha": 3.759320741878399e-05, "suporte_sem_sinal": 0.9988135267725702, "internet_problema_conexao": 1.7757773794888932e-05, "negociacao_religacao": 3.116586359596737e-05, "suporte_chip_esim": 1.7757773794888932e-05, "sem_correspondencia": 0.00048751613158453863}, "confidence": 0.9988135267725702, "input_tokens": 437, "latency_ms": 148.8670479999996} +{"id": "g0201-suporte_sem_sinal-longo_contexto-11-D1", "gold": "suporte_sem_sinal", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_sem_sinal", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "suporte_sem_sinal", "probabilities": {"internet_problema_conexao": 0.0027848298597427106, "suporte_sem_sinal": 0.991468105840752, "conta_vencimento": 0.00020173239842149053, "negociacao_religacao": 7.421320199747269e-05, "recarga_realizar": 0.00010797957175764912, "parceiros_ofertas": 2.9062307475912164e-05, "suporte_configuracao": 0.00025902952694257186, "suporte_chip_esim": 0.0007041152561223357, "fidelidade_pontos": 2.9062307475912164e-05, "reclamacao_atendimento": 0.00025902952694257186, "conta_debito_automatico_digital": 3.093666527147558e-05, "sem_correspondencia": 0.0040519035370980535}, "confidence": 0.991468105840752, "input_tokens": 459, "latency_ms": 156.91117699998358} +{"id": "g0203-suporte_configuracao-curto_neutro-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0002610729713096762, "vas_consulta": 2.4283569073079734e-05, "reclamacao_atendimento": 3.1180719897726754e-05, "seguranca_fraude": 1.8912062609883045e-05, "conta_explicacao": 2.4283569073079734e-05, "internet_problema_conexao": 5.090112598387742e-06, "parceiros_ofertas": 7.883720615842248e-06, "marketplace_compra": 6.139847789134122e-06, "internet_pacote_adicional": 3.1180719897726754e-05, "suporte_configuracao": 0.9992896462649564, "suporte_sem_sinal": 4.492008601884008e-06, "sem_correspondencia": 0.00029583443357711955}, "confidence": 0.9992896462649564, "input_tokens": 425, "latency_ms": 148.98628800000324} +{"id": "g0203-suporte_configuracao-curto_neutro-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0011693589564521513, "seguranca_fraude": 3.5311580766307856e-05, "seguranca_perda_roubo": 3.116236065163246e-05, "vas_cancelamento": 9.503983031107437e-06, "suporte_configuracao": 0.9987012632963964, "desconto_retencao": 5.764457097755267e-06, "suporte_sem_sinal": 5.087115533850809e-06, "roaming_pacote": 2.2573938342179734e-06, "negociacao_religacao": 2.5579623312066885e-06, "conta_vencimento": 1.1350889037616963e-06, "suporte_chip_esim": 1.2862242353908858e-06, "sem_correspondencia": 3.5311580766307856e-05}, "confidence": 0.9987012632963964, "input_tokens": 412, "latency_ms": 145.2863119999961} +{"id": "g0203-suporte_configuracao-curto_neutro-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"seguranca_perda_roubo": 0.00043020952190932617, "suporte_chip_esim": 0.00010877400163090725, "internet_problema_conexao": 9.599271952100738e-05, "plano_consulta": 3.116427324093307e-05, "suporte_sem_sinal": 0.00013966858276891878, "seguranca_fraude": 1.3829062421295825e-05, "conta_explicacao": 1.6681033413697978e-05, "reclamacao_atendimento": 8.928713774188988e-06, "internet_consumo": 5.138120017823717e-05, "suporte_configuracao": 0.9987625585677026, "internet_pacote_adicional": 5.764810891201542e-06, "sem_correspondencia": 0.0003350475125477579}, "confidence": 0.9987625585677026, "input_tokens": 429, "latency_ms": 149.03880899998967} +{"id": "g0203-suporte_configuracao-curto_neutro-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.0006261597180204136, "conta_explicacao": 2.1426007313221956e-05, "conta_segunda_via": 2.1426007313221956e-05, "suporte_sem_sinal": 6.956006139875554e-06, "suporte_chip_esim": 7.478411373223017e-05, "conta_vencimento": 3.2857846411383476e-06, "internet_problema_conexao": 2.1214620117103742e-06, "seguranca_fraude": 1.6521962759762772e-06, "conta_debito_automatico_digital": 6.956006139875554e-06, "roaming_duvida": 1.5520947639838932e-06, "seguranca_perda_roubo": 4.49113511403402e-06, "conta_contestacao": 6.599674873122722e-05, "suporte_configuracao": 0.9990953306609601, "recarga_nao_creditada": 6.956006139875554e-06, "parceiros_ofertas": 9.507733111019788e-06, "sem_correspondencia": 5.13983195920465e-05}, "confidence": 0.9990953306609601, "input_tokens": 526, "latency_ms": 188.24550199997248} +{"id": "g0203-suporte_configuracao-curto_neutro-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_troca": 0.0017002229748261817, "roaming_duvida": 3.528700208016947e-05, "plano_nova_linha": 5.1342285074261185e-05, "portabilidade": 7.873594425306189e-06, "vas_consulta": 3.9985411820509915e-05, "suporte_chip_esim": 1.1456012291006237e-05, "bonus_nao_recebido": 5.760444737541161e-06, "troca_numero": 2.896533517192225e-06, "internet_problema_conexao": 2.4252378210375206e-05, "suporte_sem_sinal": 1.8887771141584088e-05, "suporte_configuracao": 0.9980061155753406, "sem_correspondencia": 9.59200165353212e-05}, "confidence": 0.9980061155753406, "input_tokens": 414, "latency_ms": 146.38174899999967} +{"id": "g0203-suporte_configuracao-curto_neutro-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.00043054883921443953, "suporte_configuracao": 0.999550308263054, "suporte_chip_esim": 1.3001448379792589e-05, "sem_correspondencia": 6.1414493518028764e-06}, "confidence": 0.999550308263054, "input_tokens": 214, "latency_ms": 76.72090799997022} +{"id": "g0203-suporte_configuracao-curto_neutro-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0019266416612280274, "suporte_chip_esim": 3.5287672935043487e-05, "suporte_configuracao": 0.9980250890564374, "sem_correspondencia": 1.2981609399584426e-05}, "confidence": 0.9980250890564374, "input_tokens": 215, "latency_ms": 78.1328460000168} +{"id": "g0203-suporte_configuracao-curto_neutro-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_segunda_via": 0.0015005965659893043, "beneficios_consulta": 7.471030382349134e-05, "roaming_pacote": 8.465786520574181e-05, "suporte_sem_sinal": 2.140486042031247e-05, "suporte_configuracao": 0.9981092504428873, "negociacao_divida": 1.298270411178896e-05, "seguranca_perda_roubo": 8.922873345748024e-06, "portabilidade": 5.411996256928821e-06, "internet_problema_conexao": 6.9491407489155275e-06, "internet_consumo": 1.9909621586209127e-06, "fidelidade_resgate": 2.1193681857671015e-06, "plano_consulta": 1.2196121833256774e-05, "suporte_chip_esim": 3.756669996225457e-05, "conta_pagamento_confirmacao": 1.0763039741393458e-05, "seguranca_fraude": 2.581919012361479e-05, "sem_correspondencia": 8.465786520574181e-05}, "confidence": 0.9981092504428873, "input_tokens": 526, "latency_ms": 187.3746159999996} +{"id": "g0203-suporte_configuracao-curto_neutro-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0005526902590117775, "suporte_chip_esim": 1.776619926401108e-05, "reclamacao_atendimento": 2.428351522450432e-05, "conta_contestacao": 9.509561197407604e-06, "suporte_configuracao": 0.9992874303500011, "bonus_nao_recebido": 7.883703133769378e-06, "suporte_sem_sinal": 1.5678615821190498e-05, "sem_correspondencia": 8.475779634626606e-05}, "confidence": 0.9992874303500011, "input_tokens": 325, "latency_ms": 116.45611699998426} +{"id": "g0203-suporte_configuracao-curto_neutro-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_nova_linha": 0.003545770930172927, "suporte_configuracao": 0.9831440062047653, "suporte_chip_esim": 0.00047986791312710077, "recarga_realizar": 0.0001557903020028155, "internet_pacote_adicional": 0.00037372150651422697, "suporte_sem_sinal": 0.004017884844454774, "internet_problema_conexao": 0.002436970345356546, "sem_correspondencia": 0.005845987953606284}, "confidence": 0.9831440062047653, "input_tokens": 311, "latency_ms": 109.60545500000762} +{"id": "g0203-suporte_configuracao-curto_neutro-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 38, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_sem_sinal": 0.002181280462842006, "internet_pacote_adicional": 4.527103172312315e-05, "fidelidade_resgate": 6.586896248805242e-05, "marketplace_pedido": 2.008889855173113e-05, "suporte_configuracao": 0.9971608317449817, "bonus_nao_recebido": 1.3806884597324295e-05, "vas_consulta": 7.866925706597308e-06, "suporte_chip_esim": 4.210861891766042e-06, "plano_troca": 7.390292772960645e-06, "internet_problema_conexao": 3.955738666828484e-06, "beneficios_consulta": 2.718736775410111e-06, "sem_correspondencia": 0.0004867094590025779}, "confidence": 0.9971608317449817, "input_tokens": 423, "latency_ms": 146.43412499998476} +{"id": "g0203-suporte_configuracao-curto_neutro-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 37, "length_bucket": "curto"}, "pred": "internet_problema_conexao", "probabilities": {"internet_problema_conexao": 0.6233068481618282, "suporte_sem_sinal": 0.06569605846035641, "suporte_chip_esim": 0.051164141773630364, "sem_correspondencia": 0.25983295160418507}, "confidence": 0.6233068481618282, "input_tokens": 210, "latency_ms": 77.21021300000075} +{"id": "g0204-suporte_configuracao-informal_abreviado-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9973091211413123, "suporte_chip_esim": 0.0004867818383515918, "portabilidade": 0.00015803492488607765, "cadastro_atualizacao": 3.995748653122934e-05, "suporte_sem_sinal": 0.0001230777232539079, "roaming_cobranca": 0.0001230777232539079, "internet_problema_conexao": 0.0002605555421731732, "sem_correspondencia": 0.0014993936202378664}, "confidence": 0.9973091211413123, "input_tokens": 316, "latency_ms": 111.06197600003043} +{"id": "g0204-suporte_configuracao-informal_abreviado-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"plano_consulta": 0.0009094658598385012, "beneficios_consulta": 0.00017908444600182202, "suporte_sem_sinal": 0.00015804146889768615, "conta_debito_automatico_digital": 2.423644422292845e-05, "recarga_nao_creditada": 8.459350240741505e-05, "suporte_configuracao": 0.9973504183575493, "suporte_chip_esim": 2.276803229916919e-05, "internet_problema_conexao": 8.916089556713752e-06, "recarga_realizar": 6.9438575287034446e-06, "vas_consulta": 2.1177568946391105e-06, "cadastro_atualizacao": 2.1177568946391105e-06, "seguranca_fraude": 1.0754856929854628e-05, "roaming_duvida": 1.3809509650773635e-05, "portabilidade": 1.0754856929854628e-05, "conta_segunda_via": 4.819992475557909e-05, "sem_correspondencia": 0.0011677772796424067}, "confidence": 0.9973504183575493, "input_tokens": 526, "latency_ms": 189.16656699997247} +{"id": "g0204-suporte_configuracao-informal_abreviado-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.71198151338101, "suporte_sem_sinal": 0.09635621977265114, "portabilidade": 0.0032971285282454707, "roaming_duvida": 0.001212945800441364, "suporte_chip_esim": 0.0017648257260393866, "beneficios_consulta": 0.004797293701489906, "internet_problema_conexao": 0.0005729550264161778, "sem_correspondencia": 0.18001711806370627}, "confidence": 0.71198151338101, "input_tokens": 321, "latency_ms": 116.98989799998571} +{"id": "g0204-suporte_configuracao-informal_abreviado-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9379952673577134, "suporte_chip_esim": 0.002325057810665675, "fidelidade_pontos": 0.0002450592903056682, "negociacao_religacao": 0.00014863597301780664, "roaming_duvida": 0.0002162640646443313, "conta_contestacao": 7.955910324682128e-05, "recarga_realizar": 0.00014863597301780664, "recarga_saldo": 0.0002450592903056682, "beneficios_consulta": 0.0004040344645096328, "portabilidade": 0.0002450592903056682, "troca_numero": 7.473886085578992e-05, "internet_problema_conexao": 0.0007548357549834141, "suporte_sem_sinal": 0.0009692282948233844, "cadastro_atualizacao": 0.0002450592903056682, "marketplace_pedido": 0.0029854333241630814, "sem_correspondencia": 0.0529180718571357}, "confidence": 0.9379952673577134, "input_tokens": 507, "latency_ms": 166.34603199997855} +{"id": "g0204-suporte_configuracao-informal_abreviado-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"vas_consulta": 0.007545352571308139, "seguranca_fraude": 0.0009011638542102562, "suporte_configuracao": 0.8721241784600269, "recarga_realizar": 0.0002581877669882554, "conta_debito_automatico_digital": 0.00029256506876351984, "plano_troca": 0.00010110778229171911, "internet_problema_conexao": 6.528009064704057e-05, "bonus_nao_recebido": 4.775993457642837e-05, "suporte_chip_esim": 0.0004256796632681051, "internet_consumo": 0.00011457012709687897, "suporte_sem_sinal": 9.498197143694197e-05, "sem_correspondencia": 0.1180291727093859}, "confidence": 0.8721241784600269, "input_tokens": 430, "latency_ms": 147.98710100001244} +{"id": "g0204-suporte_configuracao-informal_abreviado-05-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9597156608174504, "internet_problema_conexao": 0.0044443652325447695, "plano_consulta": 0.0004684326491799286, "beneficios_consulta": 0.00015207781534747208, "plano_troca": 0.00010452145203027073, "conta_debito_automatico_digital": 7.646952786554276e-05, "suporte_sem_sinal": 0.00010452145203027073, "troca_numero": 5.5946301724601815e-05, "suporte_chip_esim": 0.0016349905981103573, "bonus_nao_recebido": 0.0003219487376170176, "negociacao_divida": 8.14013886889351e-05, "sem_correspondencia": 0.032839664027410266}, "confidence": 0.9597156608174504, "input_tokens": 421, "latency_ms": 145.49172300002056} +{"id": "g0204-suporte_configuracao-informal_abreviado-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"bonus_nao_recebido": 0.000709007384658845, "suporte_sem_sinal": 5.1360322680176805e-05, "suporte_configuracao": 0.9983567357510512, "suporte_chip_esim": 2.426089857210127e-05, "internet_problema_conexao": 3.115161039826136e-05, "conta_vencimento": 7.399156017937631e-06, "cancelamento_linha": 1.667425548244041e-05, "sem_correspondencia": 0.0008034106211391265}, "confidence": 0.9983567357510512, "input_tokens": 312, "latency_ms": 108.84865799999943} +{"id": "g0204-suporte_configuracao-informal_abreviado-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.001324980813822449, "internet_problema_conexao": 1.6679046952892946e-05, "suporte_configuracao": 0.9986436209319506, "sem_correspondencia": 1.4719207273991059e-05}, "confidence": 0.9986436209319506, "input_tokens": 218, "latency_ms": 79.42551100001083} +{"id": "g0204-suporte_configuracao-informal_abreviado-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"conta_contestacao": 0.0027571408560547015, "suporte_configuracao": 0.9816101376984165, "cadastro_atualizacao": 0.0004228212445670664, "suporte_sem_sinal": 0.00032929351636805734, "recarga_realizar": 0.0003731384386773998, "internet_problema_conexao": 0.00017625811797320785, "suporte_chip_esim": 0.00032929351636805734, "sem_correspondencia": 0.01400191661157518}, "confidence": 0.9816101376984165, "input_tokens": 317, "latency_ms": 110.9112599999662} +{"id": "g0204-suporte_configuracao-informal_abreviado-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"internet_problema_conexao": 0.0013247097652343968, "recarga_realizar": 3.530231947615206e-05, "suporte_chip_esim": 5.1364571753910166e-05, "plano_nova_linha": 8.925824187320317e-06, "suporte_configuracao": 0.9984393304693286, "internet_pacote_adicional": 5.413786032814372e-06, "conta_vencimento": 3.2836272140259413e-06, "beneficios_consulta": 2.1200690720743736e-06, "bonus_nao_recebido": 3.4954029744825026e-06, "conta_pagamento_confirmacao": 1.2858868929216205e-06, "suporte_sem_sinal": 1.5510756675760159e-06, "sem_correspondencia": 0.00012321720216565535}, "confidence": 0.9984393304693286, "input_tokens": 414, "latency_ms": 147.61200600003122} +{"id": "g0204-suporte_configuracao-informal_abreviado-10-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.016013313757779896, "negociacao_religacao": 0.0009034093428766677, "beneficios_consulta": 0.00017789184710096474, "conta_contestacao": 0.00010789685937964707, "recarga_realizar": 0.00048356017540556736, "marketplace_pedido": 0.00010789685937964707, "plano_nova_linha": 0.00013854230982424998, "fidelidade_pontos": 0.00013854230982424998, "suporte_chip_esim": 0.012471181294127082, "conta_debito_automatico_digital": 0.0003323457242065284, "reclamacao_atendimento": 8.403015857581439e-05, "conta_explicacao": 0.0013144528377714224, "suporte_configuracao": 0.1950820981450034, "internet_problema_conexao": 0.0007035759036663721, "conta_segunda_via": 0.00037659704326800176, "sem_correspondencia": 0.7715646654318105}, "confidence": 0.7715646654318105, "input_tokens": 526, "latency_ms": 187.2583329999884} +{"id": "g0204-suporte_configuracao-informal_abreviado-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.002752441296980765, "suporte_configuracao": 0.979936978773816, "suporte_chip_esim": 0.0007885876346610723, "seguranca_fraude": 0.000256016921321002, "internet_problema_conexao": 0.0005419878266896872, "negociacao_divida": 0.0002901051783538248, "suporte_sem_sinal": 0.005826918271433691, "sem_correspondencia": 0.00960696409674395}, "confidence": 0.979936978773816, "input_tokens": 324, "latency_ms": 116.34293999998135} +{"id": "g0206-suporte_configuracao-regionalismo-00-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"recarga_saldo": 0.0010319051230822647, "vas_contratacao": 3.530985158804324e-05, "roaming_pacote": 5.821610337847159e-05, "internet_problema_conexao": 2.011894697866494e-05, "negociacao_religacao": 4.533874689851953e-05, "portabilidade": 8.927728603446439e-06, "beneficios_consulta": 1.2989768470055913e-05, "cancelamento_linha": 1.0768896300098019e-05, "suporte_configuracao": 0.9986523577396396, "suporte_sem_sinal": 6.952922027413065e-06, "marketplace_compra": 1.1350333194174612e-06, "fidelidade_resgate": 2.9272895125116296e-05, "desconto_retencao": 5.0868664221027696e-06, "fidelidade_pontos": 3.2843278095661767e-06, "suporte_chip_esim": 5.821610337847159e-05, "sem_correspondencia": 2.011894697866494e-05}, "confidence": 0.9986523577396396, "input_tokens": 508, "latency_ms": 165.36888799998906} +{"id": "g0206-suporte_configuracao-regionalismo-01-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0002959037951536967, "internet_problema_conexao": 3.118803055411238e-05, "suporte_sem_sinal": 2.75233403617179e-05, "roaming_pacote": 1.891649674712355e-05, "plano_troca": 2.75233403617179e-05, "negociacao_divida": 5.41966705784108e-06, "beneficios_consulta": 4.2208409486329295e-06, "recarga_nao_creditada": 3.965113123203798e-06, "conta_pagamento_confirmacao": 9.511811909038306e-06, "fidelidade_resgate": 4.493061801793355e-06, "conta_vencimento": 3.287194236015177e-06, "suporte_configuracao": 0.9995239405101668, "negociacao_religacao": 6.958990252253218e-06, "bonus_nao_recebido": 3.4992000496248824e-06, "recarga_saldo": 1.2213408249958333e-05, "sem_correspondencia": 2.1435199026446705e-05}, "confidence": 0.9995239405101668, "input_tokens": 522, "latency_ms": 186.6342210000198} +{"id": "g0206-suporte_configuracao-regionalismo-02-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.000625495936284279, "suporte_sem_sinal": 0.001031268454888383, "parceiros_ofertas": 2.4253109431384178e-05, "internet_problema_conexao": 1.666890208953456e-05, "conta_segunda_via": 7.470483630920237e-05, "suporte_configuracao": 0.9980362059455492, "seguranca_perda_roubo": 1.2195229286084818e-05, "sem_correspondencia": 0.00017920758616200177}, "confidence": 0.9980362059455492, "input_tokens": 321, "latency_ms": 117.64641700000311} +{"id": "g0206-suporte_configuracao-regionalismo-03-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"roaming_pacote": 0.0035666338177598447, "suporte_chip_esim": 0.0002927671320227678, "suporte_configuracao": 0.9889287067077392, "seguranca_fraude": 9.504757177261928e-05, "internet_consumo": 0.0001567069533099145, "seguranca_perda_roubo": 3.4966047588413736e-05, "internet_problema_conexao": 3.962172273467206e-05, "bonus_nao_recebido": 1.7582032884289095e-05, "suporte_sem_sinal": 0.0001220434979504955, "recarga_realizar": 6.136732465554095e-05, "vas_contratacao": 2.1207979911343917e-05, "sem_correspondencia": 0.006663349211670884}, "confidence": 0.9889287067077392, "input_tokens": 424, "latency_ms": 148.4720599999605} +{"id": "g0206-suporte_configuracao-regionalismo-04-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 103, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.42674831170999394, "internet_problema_conexao": 0.030913544015048967, "portabilidade": 0.0036920963213611835, "suporte_chip_esim": 0.02407549228643248, "marketplace_pedido": 0.0017440228117091639, "suporte_sem_sinal": 0.02728110684119327, "parceiros_ofertas": 0.0019762367512014957, "sem_correspondencia": 0.4835691892630594}, "confidence": 0.4835691892630594, "input_tokens": 324, "latency_ms": 116.54878300004157} +{"id": "g0206-suporte_configuracao-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 92, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.012330989226948199, "suporte_sem_sinal": 0.0012996767026010431, "seguranca_perda_roubo": 0.0006956668084470853, "conta_debito_automatico_digital": 0.00032860973216249345, "plano_consulta": 0.0004219432482675928, "conta_explicacao": 0.0006956668084470853, "suporte_chip_esim": 0.21857201388483125, "atendimento_humano": 0.00022584994582165466, "vas_cancelamento": 0.0006956668084470853, "internet_consumo": 0.001146960664406781, "internet_problema_conexao": 0.0006956668084470853, "sem_correspondencia": 0.7628912893611726}, "confidence": 0.7628912893611726, "input_tokens": 420, "latency_ms": 147.44736099999045} +{"id": "g0206-suporte_configuracao-regionalismo-06-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "suporte_configuracao", "probabilities": {"negociacao_divida": 0.00048774715895753856, "conta_explicacao": 2.143011454812292e-05, "vas_consulta": 5.140817233637695e-05, "fidelidade_pontos": 3.286414506010409e-06, "suporte_sem_sinal": 4.5367552854387746e-05, "fidelidade_resgate": 3.498370031355355e-06, "cancelamento_linha": 5.767837083475448e-06, "recarga_realizar": 2.724533319893086e-06, "troca_numero": 1.2998021514590297e-05, "suporte_chip_esim": 4.5367552854387746e-05, "suporte_configuracao": 0.9992868511412574, "internet_problema_conexao": 5.767837083475448e-06, "conta_segunda_via": 4.781704891121863e-06, "parceiros_ofertas": 2.1218686830368696e-06, "marketplace_compra": 7.883698564203455e-06, "sem_correspondencia": 1.2998021514590297e-05}, "confidence": 0.9992868511412574, "input_tokens": 510, "latency_ms": 166.83381600000757} +{"id": "g0206-suporte_configuracao-regionalismo-07-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_configuracao": 0.9951010024262277, "suporte_sem_sinal": 0.0011651434843697392, "internet_problema_conexao": 0.000229430355360497, "beneficios_consulta": 7.448513095468834e-05, "roaming_pacote": 8.440271091778506e-05, "vas_contratacao": 6.99723050042066e-05, "suporte_chip_esim": 0.00010837522605578396, "sem_correspondencia": 0.0031671883611097172}, "confidence": 0.9951010024262277, "input_tokens": 317, "latency_ms": 110.47813700002962} +{"id": "g0206-suporte_configuracao-regionalismo-08-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.0019217981709134329, "suporte_configuracao": 0.9955160989573204, "plano_consulta": 0.00012285644673745843, "conta_segunda_via": 5.1214186517502006e-05, "internet_problema_conexao": 0.00010842043370835637, "roaming_pacote": 2.7412978635796134e-05, "suporte_sem_sinal": 7.451620168962067e-05, "sem_correspondencia": 0.002177682624477213}, "confidence": 0.9955160989573204, "input_tokens": 321, "latency_ms": 117.77199100004054} +{"id": "g0206-suporte_configuracao-regionalismo-09-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"negociacao_divida": 0.009236290961992731, "roaming_cobranca": 0.0006690746731844062, "vas_consulta": 0.00040581430292355245, "beneficios_consulta": 0.0003581298653545618, "roaming_duvida": 0.000590456326683039, "conta_contestacao": 0.0005210758794092598, "suporte_configuracao": 0.6475139864444868, "parceiros_ofertas": 0.00024613881687304476, "roaming_pacote": 0.0006690746731844062, "internet_problema_conexao": 0.3058639496283743, "conta_pagamento_confirmacao": 7.990957421049898e-05, "vas_cancelamento": 0.00024613881687304476, "suporte_chip_esim": 0.000590456326683039, "troca_numero": 0.00010260592432297594, "suporte_sem_sinal": 0.0006690746731844062, "sem_correspondencia": 0.032237823112259784}, "confidence": 0.6475139864444868, "input_tokens": 516, "latency_ms": 186.20263100001466} +{"id": "g0206-suporte_configuracao-regionalismo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.04644763309518382, "suporte_sem_sinal": 0.015079338687306768, "internet_problema_conexao": 0.005547378689521325, "sem_correspondencia": 0.9329256495279881}, "confidence": 0.9329256495279881, "input_tokens": 217, "latency_ms": 78.65412399996785} +{"id": "g0206-suporte_configuracao-regionalismo-11-D1", "gold": "suporte_configuracao", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_configuracao", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"suporte_chip_esim": 0.004609438866722272, "internet_problema_conexao": 1.8837723107866756e-05, "suporte_configuracao": 0.9953616403035892, "sem_correspondencia": 1.0083106580761953e-05}, "confidence": 0.9953616403035892, "input_tokens": 223, "latency_ms": 78.95694299998013} +{"id": "g0210-suporte_chip_esim-curto_neutro-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 31, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"vas_contratacao": 0.0002958064047614431, "recarga_nao_creditada": 0.00010882109487857313, "suporte_configuracao": 5.8247734697705634e-05, "negociacao_divida": 1.2209388468395207e-05, "internet_consumo": 4.003304357159399e-05, "conta_vencimento": 1.0121938555475629e-05, "portabilidade": 1.2996826371382309e-05, "seguranca_perda_roubo": 6.95669984975938e-06, "cadastro_atualizacao": 2.7514281644128397e-05, "roaming_pacote": 1.0774747505810848e-05, "atendimento_humano": 5.089630335974717e-06, "suporte_chip_esim": 0.99919496862732, "conta_explicacao": 9.508681300009169e-06, "suporte_sem_sinal": 7.405368442423565e-06, "troca_numero": 2.012987847008404e-05, "sem_correspondencia": 0.00017941565382718032}, "confidence": 0.99919496862732, "input_tokens": 494, "latency_ms": 165.23472799997307} +{"id": "g0210-suporte_chip_esim-curto_neutro-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 44, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"roaming_cobranca": 0.003149405390545031, "plano_consulta": 0.00020133475069041942, "suporte_chip_esim": 0.989513759162668, "negociacao_religacao": 6.140362970331497e-05, "suporte_sem_sinal": 0.00020133475069041942, "seguranca_perda_roubo": 7.406691557238317e-05, "internet_problema_conexao": 2.7247695510060716e-05, "recarga_saldo": 1.3701001729395552e-05, "suporte_configuracao": 4.492385516499749e-05, "desconto_retencao": 2.900502088874067e-05, "vas_cancelamento": 1.6526562733366087e-05, "sem_correspondencia": 0.006667291264103878}, "confidence": 0.989513759162668, "input_tokens": 411, "latency_ms": 145.9180659999788} +{"id": "g0210-suporte_chip_esim-curto_neutro-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.0002952653289203438, "suporte_configuracao": 0.0006250767062295146, "seguranca_perda_roubo": 2.423685411811144e-05, "recarga_saldo": 1.0103423958329309e-05, "portabilidade": 3.995981691938633e-05, "roaming_cobranca": 5.756757442430957e-06, "roaming_duvida": 4.483367204117367e-06, "conta_pagamento_confirmacao": 4.211733716937386e-06, "plano_nova_linha": 6.94397496563958e-06, "plano_consulta": 4.483367204117367e-06, "fidelidade_pontos": 4.483367204117367e-06, "conta_debito_automatico_digital": 0.0010305772613797759, "fidelidade_resgate": 3.995981691938633e-05, "suporte_chip_esim": 0.9973672858950674, "suporte_sem_sinal": 0.00015804414175003273, "sem_correspondencia": 0.0003791281870003874}, "confidence": 0.9973672858950674, "input_tokens": 520, "latency_ms": 187.6198209999984} +{"id": "g0210-suporte_chip_esim-curto_neutro-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.001167901066284533, "roaming_pacote": 5.131399162805028e-05, "plano_consulta": 4.528443867100623e-05, "suporte_sem_sinal": 2.4239013332723397e-05, "suporte_configuracao": 0.001167901066284533, "desconto_retencao": 1.1449699169822046e-05, "suporte_chip_esim": 0.9974561394239413, "seguranca_fraude": 3.0816447256051718e-06, "vas_contratacao": 3.0816447256051718e-06, "fidelidade_pontos": 2.7195419252127195e-06, "conta_segunda_via": 9.999998294135965e-07, "sem_correspondencia": 6.588846948211852e-05}, "confidence": 0.9974561394239413, "input_tokens": 423, "latency_ms": 146.46814500002847} +{"id": "g0210-suporte_chip_esim-curto_neutro-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 35, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"suporte_configuracao": 0.012199994662224496, "marketplace_compra": 0.002722186762792141, "seguranca_perda_roubo": 0.00036840791656543223, "conta_debito_automatico_digital": 0.00036840791656543223, "suporte_chip_esim": 0.002722186762792141, "suporte_sem_sinal": 0.9691656185055586, "conta_vencimento": 0.0002532028112771406, "sem_correspondencia": 0.012199994662224496}, "confidence": 0.9691656185055586, "input_tokens": 314, "latency_ms": 109.95714299997417} +{"id": "g0210-suporte_chip_esim-curto_neutro-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0005523362341920294, "suporte_configuracao": 0.0004874350158597056, "cancelamento_linha": 3.116067804116857e-05, "negociacao_divida": 2.141639993755243e-05, "suporte_sem_sinal": 0.00012324287239104818, "suporte_chip_esim": 0.9986473384601264, "conta_debito_automatico_digital": 1.3827467061071124e-05, "sem_correspondencia": 0.00012324287239104818}, "confidence": 0.9986473384601264, "input_tokens": 313, "latency_ms": 109.40152799997804} +{"id": "g0210-suporte_chip_esim-curto_neutro-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.5448623894737828, "seguranca_perda_roubo": 0.02712710103580894, "suporte_configuracao": 0.003671253902069412, "sem_correspondencia": 0.42433925558833885}, "confidence": 0.5448623894737828, "input_tokens": 212, "latency_ms": 79.14385699996274} +{"id": "g0210-suporte_chip_esim-curto_neutro-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 29, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.005907832399452777, "suporte_sem_sinal": 0.0001389389009302269, "roaming_duvida": 0.00020215490800996896, "parceiros_ofertas": 3.739489788181638e-05, "suporte_chip_esim": 0.9935446428009334, "seguranca_perda_roubo": 3.512925555275428e-05, "negociacao_divida": 2.5701112395655632e-05, "sem_correspondencia": 0.00010820572484354105}, "confidence": 0.9935446428009334, "input_tokens": 316, "latency_ms": 111.77373099997112} +{"id": "g0210-suporte_chip_esim-curto_neutro-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_compra": 0.01037839462528421, "recarga_realizar": 0.0012395224759410627, "vas_contratacao": 0.00035512913517313406, "vas_cancelamento": 0.00013064470779119015, "vas_consulta": 0.0004024140301603966, "desconto_retencao": 0.00016775112535963115, "roaming_duvida": 0.00027657484856430755, "suporte_chip_esim": 0.9342333116728386, "plano_troca": 0.00031340036180783687, "conta_vencimento": 0.00020234648178319806, "suporte_sem_sinal": 0.000965341074897506, "roaming_cobranca": 0.0012395224759410627, "seguranca_perda_roubo": 0.0012395224759410627, "suporte_configuracao": 0.0007518083850611693, "marketplace_pedido": 0.0015915783636640437, "sem_correspondencia": 0.04651273775979157}, "confidence": 0.9342333116728386, "input_tokens": 513, "latency_ms": 186.53403499996557} +{"id": "g0210-suporte_chip_esim-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.180052484942378, "conta_debito_automatico_digital": 0.021504202720467044, "conta_pagamento_confirmacao": 0.0022665262915583595, "suporte_configuracao": 0.051585900622588436, "suporte_sem_sinal": 0.014779607978724655, "seguranca_perda_roubo": 0.014779607978724655, "parceiros_ofertas": 0.0029102773659519443, "sem_correspondencia": 0.7121213920996069}, "confidence": 0.7121213920996069, "input_tokens": 301, "latency_ms": 109.65325400002257} +{"id": "g0210-suporte_chip_esim-curto_neutro-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"marketplace_pedido": 0.016718908800159017, "seguranca_perda_roubo": 0.0025639277047317687, "cadastro_atualizacao": 0.0012111136913613278, "internet_pacote_adicional": 0.0006482624445369717, "suporte_configuracao": 0.1090209801751323, "suporte_sem_sinal": 0.018945005643865538, "suporte_chip_esim": 0.7109060920431328, "sem_correspondencia": 0.13998570949708025}, "confidence": 0.7109060920431328, "input_tokens": 313, "latency_ms": 110.19493999998531} +{"id": "g0210-suporte_chip_esim-curto_neutro-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0019265203539459246, "suporte_chip_esim": 0.9979622503285824, "seguranca_perda_roubo": 6.592190140115437e-05, "sem_correspondencia": 4.5307416070528974e-05}, "confidence": 0.9979622503285824, "input_tokens": 216, "latency_ms": 77.99494099998583} +{"id": "g0211-suporte_chip_esim-informal_abreviado-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.0011683347518405816, "marketplace_compra": 0.00012314157687267553, "vas_consulta": 6.591293634694935e-05, "internet_pacote_adicional": 2.1398797415870955e-05, "plano_consulta": 4.5301254484890076e-05, "suporte_sem_sinal": 1.4707164042948067e-05, "atendimento_humano": 1.2192667237459728e-05, "cadastro_atualizacao": 1.6665400184266656e-05, "plano_nova_linha": 7.468914185863785e-05, "suporte_chip_esim": 0.9978265323732655, "seguranca_perda_roubo": 5.759408191677163e-06, "sem_correspondencia": 0.0006253645282585697}, "confidence": 0.9978265323732655, "input_tokens": 429, "latency_ms": 149.48434199999383} +{"id": "g0211-suporte_chip_esim-informal_abreviado-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_chip_esim": 0.9953343521718101, "suporte_configuracao": 0.0005505038732574476, "suporte_sem_sinal": 0.0002294841564469412, "seguranca_perda_roubo": 8.442250323140057e-05, "roaming_duvida": 0.0001228340174022652, "fidelidade_pontos": 3.746225871924528e-05, "conta_segunda_via": 5.1204836579533315e-05, "sem_correspondencia": 0.003589736182552949}, "confidence": 0.9953343521718101, "input_tokens": 341, "latency_ms": 118.4682620000217} +{"id": "g0211-suporte_chip_esim-informal_abreviado-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 94, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.009680033737356568, "suporte_sem_sinal": 0.0011561151621744823, "atendimento_humano": 0.0003753356399503443, "recarga_nao_creditada": 0.00010753546127836284, "seguranca_perda_roubo": 0.00048194050148500097, "conta_pagamento_confirmacao": 0.00010753546127836284, "suporte_chip_esim": 0.9873902847444593, "sem_correspondencia": 0.000701219292017467}, "confidence": 0.9873902847444593, "input_tokens": 330, "latency_ms": 117.55243700002893} +{"id": "g0211-suporte_chip_esim-informal_abreviado-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"vas_contratacao": 0.014723217308748527, "internet_problema_conexao": 0.0010665462846082292, "negociacao_religacao": 0.0005038007917991264, "roaming_duvida": 0.0004446026382823956, "fidelidade_pontos": 0.0005708810878810222, "recarga_nao_creditada": 0.00026966513150739876, "suporte_sem_sinal": 0.00018533795374879274, "conta_pagamento_confirmacao": 0.0005038007917991264, "roaming_cobranca": 0.0005038007917991264, "seguranca_fraude": 0.00016356017011467662, "conta_segunda_via": 0.0003055706266136712, "marketplace_pedido": 0.001551815687397914, "suporte_configuracao": 0.9108932000093687, "plano_nova_linha": 0.0017584375456197799, "seguranca_perda_roubo": 0.0005708810878810222, "sem_correspondencia": 0.06598488209283049}, "confidence": 0.9108932000093687, "input_tokens": 533, "latency_ms": 188.39288499998474} +{"id": "g0211-suporte_chip_esim-informal_abreviado-04-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_segunda_via": 0.001892116845954245, "conta_contestacao": 0.00037257989781892635, "internet_problema_conexao": 0.00012095898311503627, "cancelamento_linha": 5.042320599959261e-05, "conta_debito_automatico_digital": 0.00029016551617804383, "roaming_cobranca": 2.3818235996177608e-05, "recarga_realizar": 2.5354380239128966e-05, "recarga_nao_creditada": 4.4498323113025464e-05, "seguranca_perda_roubo": 6.474467809435873e-05, "vas_cancelamento": 2.237516202798339e-05, "troca_numero": 2.237516202798339e-05, "suporte_sem_sinal": 0.00847987938831567, "suporte_configuracao": 0.0016697872558827551, "suporte_chip_esim": 0.9801407919753125, "internet_pacote_adicional": 0.00017599428195332574, "sem_correspondencia": 0.00660413670797131}, "confidence": 0.9801407919753125, "input_tokens": 509, "latency_ms": 167.51156899999842} +{"id": "g0211-suporte_chip_esim-informal_abreviado-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0024456564511515498, "suporte_chip_esim": 0.9866482313857939, "reclamacao_atendimento": 0.00029209200932168116, "internet_problema_conexao": 0.00013797449552647886, "roaming_pacote": 0.00022748148558862538, "suporte_sem_sinal": 0.00020075170642730415, "suporte_configuracao": 0.00037505356398043134, "sem_correspondencia": 0.00967275890221004}, "confidence": 0.9866482313857939, "input_tokens": 329, "latency_ms": 117.2721210000418} +{"id": "g0211-suporte_chip_esim-informal_abreviado-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"cadastro_atualizacao": 0.003135809597673183, "conta_segunda_via": 0.0002574029265098119, "suporte_configuracao": 0.0001215885330608886, "roaming_duvida": 6.50816518976997e-05, "marketplace_pedido": 0.006638508970368314, "vas_cancelamento": 6.113855394217854e-05, "suporte_chip_esim": 0.9852420880231545, "seguranca_perda_roubo": 4.472992159529513e-05, "conta_debito_automatico_digital": 1.5458247266827114e-05, "bonus_nao_recebido": 1.9848782388049818e-05, "parceiros_ofertas": 3.908456990794393e-06, "negociacao_divida": 2.7130068854088727e-05, "vas_consulta": 5.3954584482473764e-05, "plano_nova_linha": 2.3942201730640102e-05, "suporte_sem_sinal": 0.0011535998824120561, "sem_correspondencia": 0.003135809597673183}, "confidence": 0.9852420880231545, "input_tokens": 542, "latency_ms": 189.44584600001235} +{"id": "g0211-suporte_chip_esim-informal_abreviado-07-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 102, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.006690617189139894, "seguranca_perda_roubo": 7.432604319285956e-05, "suporte_chip_esim": 0.992975633386253, "sem_correspondencia": 0.000259423381414202}, "confidence": 0.992975633386253, "input_tokens": 234, "latency_ms": 80.75754899999765} +{"id": "g0211-suporte_chip_esim-informal_abreviado-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0011691810920827729, "suporte_chip_esim": 0.9985493566731874, "suporte_configuracao": 0.0001582314542519142, "sem_correspondencia": 0.00012323078047791797}, "confidence": 0.9985493566731874, "input_tokens": 227, "latency_ms": 79.69185799998968} +{"id": "g0211-suporte_chip_esim-informal_abreviado-09-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_sem_sinal": 0.0017002147733315006, "suporte_chip_esim": 0.9980013014174509, "seguranca_perda_roubo": 5.8178150269099746e-05, "suporte_configuracao": 2.140254540938461e-05, "vas_cancelamento": 4.5309188987220746e-05, "internet_pacote_adicional": 8.921908305617058e-06, "beneficios_consulta": 6.52740755641829e-06, "sem_correspondencia": 0.00015814460868985355}, "confidence": 0.9980013014174509, "input_tokens": 330, "latency_ms": 118.3643859999961} +{"id": "g0211-suporte_chip_esim-informal_abreviado-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.0010321125517755883, "suporte_chip_esim": 0.9988531021191535, "suporte_configuracao": 7.476598248262491e-05, "sem_correspondencia": 4.001934658827561e-05}, "confidence": 0.9988531021191535, "input_tokens": 230, "latency_ms": 79.4349939999961} +{"id": "g0211-suporte_chip_esim-informal_abreviado-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 93, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"suporte_configuracao": 0.04647850078447208, "recarga_nao_creditada": 0.0029712711472455796, "suporte_sem_sinal": 0.14316386122878083, "vas_contratacao": 0.0008512834364581389, "roaming_cobranca": 0.0004556591882731385, "bonus_nao_recebido": 0.0005850779790900147, "suporte_chip_esim": 0.6416159121364226, "seguranca_perda_roubo": 0.0002763712680674297, "conta_explicacao": 0.00024389678803288364, "plano_troca": 0.000964630509143952, "portabilidade": 0.00016762764754655522, "sem_correspondencia": 0.1622259078864668}, "confidence": 0.6416159121364226, "input_tokens": 432, "latency_ms": 149.0162689999579} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-00-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.009706382786915142, "suporte_configuracao": 0.00010782817277869505, "suporte_chip_esim": 0.9900779608675275, "sem_correspondencia": 0.00010782817277869505}, "confidence": 0.9900779608675275, "input_tokens": 217, "latency_ms": 77.80429899997898} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-01-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 151, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"conta_debito_automatico_digital": 0.002795594151309751, "suporte_sem_sinal": 0.00020251216108725276, "seguranca_perda_roubo": 0.00013918443714005914, "suporte_configuracao": 0.0007068368952512707, "recarga_nao_creditada": 0.00012282983466408253, "conta_segunda_via": 2.5746532027478334e-05, "suporte_chip_esim": 0.9953004590932688, "sem_correspondencia": 0.0007068368952512707}, "confidence": 0.9953004590932688, "input_tokens": 340, "latency_ms": 119.22674999999572} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-02-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"conta_contestacao": 0.0019254261214015815, "conta_pagamento_confirmacao": 6.588445882249156e-05, "suporte_sem_sinal": 6.189272125424513e-05, "marketplace_pedido": 1.8876213491181507e-05, "suporte_chip_esim": 0.9973954238374432, "troca_numero": 3.112161469318767e-05, "desconto_retencao": 9.49155621588716e-06, "conta_vencimento": 4.772654189434434e-06, "atendimento_humano": 1.0103708998319247e-05, "conta_debito_automatico_digital": 3.2801940557751043e-06, "cadastro_atualizacao": 3.4917483965478984e-06, "seguranca_fraude": 1.665819993849323e-05, "cancelamento_linha": 1.773256153007187e-05, "seguranca_perda_roubo": 1.665819993849323e-05, "suporte_configuracao": 8.459731969279607e-05, "sem_correspondencia": 0.0003345888899384483}, "confidence": 0.9973954238374432, "input_tokens": 509, "latency_ms": 166.04479599999422} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-03-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["parceiros_ofertas"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"parceiros_ofertas": 0.025925427916738252, "suporte_sem_sinal": 0.0006908892520398255, "marketplace_pedido": 7.751562577279448e-05, "plano_troca": 2.2208598615525e-05, "suporte_configuracao": 5.0047849555340685e-05, "suporte_chip_esim": 0.9728445053697942, "seguranca_perda_roubo": 1.9599019488945342e-05, "sem_correspondencia": 0.0003698063679952537}, "confidence": 0.9728445053697942, "input_tokens": 335, "latency_ms": 118.81143699997665} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "suporte_configuracao", "probabilities": {"conta_vencimento": 0.04200389905798236, "conta_debito_automatico_digital": 0.003447889996372866, "suporte_configuracao": 0.6570515306646164, "marketplace_compra": 0.0009878370230070894, "suporte_sem_sinal": 0.007299183179600032, "fidelidade_pontos": 0.0005287510560787214, "portabilidade": 0.0006789297951055636, "internet_pacote_adicional": 0.0005991534412530539, "conta_segunda_via": 0.002685219429119251, "conta_explicacao": 0.0005287510560787214, "vas_consulta": 0.0004666211692278053, "plano_troca": 0.004427178389286164, "vas_contratacao": 0.0012684078450862562, "internet_consumo": 0.0006789297951055636, "seguranca_perda_roubo": 0.003447889996372866, "sem_correspondencia": 0.27389982810570734}, "confidence": 0.6570515306646164, "input_tokens": 521, "latency_ms": 187.17580400004863} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-05-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_consumo"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_chip_esim": 0.11591884825978314, "suporte_sem_sinal": 0.005093118741691928, "beneficios_consulta": 0.0010028945434404346, "internet_consumo": 0.5195122352920467, "suporte_configuracao": 0.0008850513282051755, "conta_explicacao": 0.0003689442841947558, "seguranca_perda_roubo": 0.00016371803368121237, "sem_correspondencia": 0.3570551895169567}, "confidence": 0.5195122352920467, "input_tokens": 327, "latency_ms": 117.25834899999654} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-06-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "suporte_sem_sinal", "probabilities": {"plano_consulta": 0.015181591033647912, "conta_segunda_via": 0.0004045756971764249, "bonus_nao_recebido": 0.00035703679961919825, "suporte_configuracao": 0.00045844432540389867, "roaming_pacote": 0.00035703679961919825, "suporte_chip_esim": 0.013397707063500349, "beneficios_consulta": 6.204369262675447e-05, "fidelidade_pontos": 6.604516701198297e-05, "cancelamento_linha": 0.0001911080273980205, "seguranca_perda_roubo": 0.00010889007167959875, "recarga_saldo": 0.00035703679961919825, "internet_problema_conexao": 0.004349598655109779, "suporte_sem_sinal": 0.9392517781868245, "vas_consulta": 0.00014883508138880988, "negociacao_religacao": 0.00027806053912873987, "sem_correspondencia": 0.02503021206024566}, "confidence": 0.9392517781868245, "input_tokens": 512, "latency_ms": 165.16508400002294} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 82, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"seguranca_perda_roubo": 0.02409999739717356, "troca_numero": 0.0017457979559773456, "seguranca_fraude": 0.0009344583078219671, "conta_explicacao": 0.0006422431764431921, "conta_vencimento": 0.0009344583078219671, "cadastro_atualizacao": 0.0008246565622473284, "suporte_chip_esim": 0.9043457304760425, "reclamacao_atendimento": 0.0003033741952779099, "conta_debito_automatico_digital": 0.00016238450514025318, "conta_contestacao": 0.0003437680000795569, "beneficios_consulta": 0.00015254612532725583, "sem_correspondencia": 0.06551058499064717}, "confidence": 0.9043457304760425, "input_tokens": 423, "latency_ms": 146.96632400000453} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-08-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "suporte_chip_esim", "probabilities": {"fidelidade_pontos": 0.025999510952260194, "parceiros_ofertas": 0.003105198766511521, "suporte_configuracao": 0.0007851172010181702, "suporte_sem_sinal": 0.24667649178955497, "plano_nova_linha": 0.000476197653885287, "vas_consulta": 0.00017518332679847132, "seguranca_fraude": 0.00014523207893564559, "vas_cancelamento": 0.00017518332679847132, "beneficios_consulta": 0.00022493984418915191, "recarga_realizar": 0.00032728554210077195, "seguranca_perda_roubo": 0.0007851172010181702, "internet_problema_conexao": 0.0074489846038415936, "desconto_retencao": 0.0045180375459572914, "conta_pagamento_confirmacao": 0.0008896543418098961, "suporte_chip_esim": 0.5917461417564412, "sem_correspondencia": 0.11652172406887931}, "confidence": 0.5917461417564412, "input_tokens": 515, "latency_ms": 186.170924999999} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": false, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_segunda_via": 0.0016280198616766101, "seguranca_perda_roubo": 0.0008714162368183112, "marketplace_pedido": 0.0005989150369296002, "conta_debito_automatico_digital": 0.00143672248527581, "bonus_nao_recebido": 0.00041162788378841335, "suporte_configuracao": 0.00013363600810540447, "plano_nova_linha": 0.00013363600810540447, "marketplace_compra": 0.0002496649319103016, "conta_contestacao": 0.9556239400879063, "parceiros_ofertas": 0.0009874439607279845, "suporte_sem_sinal": 0.0008714162368183112, "sem_correspondencia": 0.03705356126193754}, "confidence": 0.9556239400879063, "input_tokens": 435, "latency_ms": 149.03930499997387} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-10-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"internet_consumo": 0.00048650056929868237, "recarga_nao_creditada": 5.127678275298666e-05, "conta_vencimento": 5.127678275298666e-05, "beneficios_consulta": 2.008027664395342e-05, "vas_contratacao": 9.579764208839763e-05, "reclamacao_atendimento": 9.48525105639019e-06, "troca_numero": 3.9934398561408324e-05, "seguranca_perda_roubo": 1.6647134038955193e-05, "suporte_chip_esim": 0.9967328626002967, "suporte_sem_sinal": 2.008027664395342e-05, "suporte_configuracao": 5.404533140191974e-06, "sem_correspondencia": 0.002470653752725376}, "confidence": 0.9967328626002967, "input_tokens": 410, "latency_ms": 146.52716800003418} +{"id": "g0216-suporte_chip_esim-indireto_multiplo-11-D1", "gold": "suporte_chip_esim", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "suporte_chip_esim", "gold_eligible": true, "domain": "suporte", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 112, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"bonus_nao_recebido": 0.004498472504178641, "fidelidade_pontos": 0.00019764908782282032, "suporte_sem_sinal": 0.001875242333560146, "plano_consulta": 0.00019764908782282032, "conta_contestacao": 0.0004184231222043906, "seguranca_perda_roubo": 6.416726403280578e-05, "marketplace_compra": 0.00012761184230262096, "seguranca_fraude": 8.239239793743576e-05, "suporte_chip_esim": 0.9713995781451444, "recarga_nao_creditada": 0.0006088020504851308, "suporte_configuracao": 0.0003692571093151504, "sem_correspondencia": 0.020160755055193724}, "confidence": 0.9713995781451444, "input_tokens": 445, "latency_ms": 150.96235599997954} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_problema_conexao": 0.00020321725802506155, "marketplace_pedido": 0.00010877435983020669, "conta_segunda_via": 3.116437586675058e-05, "conta_contestacao": 1.567043229355771e-05, "plano_consulta": 3.5313864304201565e-05, "suporte_chip_esim": 5.82227192289551e-05, "conta_debito_automatico_digital": 8.928743176977989e-06, "seguranca_fraude": 7.402188082469327e-06, "portabilidade": 5.1381369379605436e-05, "seguranca_perda_roubo": 0.9987658475526018, "roaming_cobranca": 4.779211827788425e-06, "sem_correspondencia": 0.0007092979253824795}, "confidence": 0.9987658475526018, "input_tokens": 428, "latency_ms": 149.9587649999512} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9997576046141425, "seguranca_fraude": 0.00017951668086055414, "suporte_chip_esim": 2.752977464148188e-05, "sem_correspondencia": 3.534893035534839e-05}, "confidence": 0.9997576046141425, "input_tokens": 225, "latency_ms": 78.17908300000909} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 69, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_pagamento_confirmacao": 0.023274999989104758, "conta_segunda_via": 0.0016860353441829543, "internet_problema_conexao": 0.00048305721378423804, "seguranca_perda_roubo": 0.8733879311308723, "marketplace_compra": 0.00042629649493573476, "plano_nova_linha": 0.00012213599068377375, "vas_contratacao": 0.00010778463347253133, "recarga_realizar": 0.00016694010604943128, "suporte_chip_esim": 0.0013130856463357502, "atendimento_humano": 0.000189167922924725, "conta_debito_automatico_digital": 0.0002585618943065545, "bonus_nao_recebido": 0.0014879209688896094, "seguranca_fraude": 0.0024531669505290427, "recarga_saldo": 0.0009024696868608754, "plano_consulta": 0.0016860353441829543, "sem_correspondencia": 0.09205441068288492}, "confidence": 0.8733879311308723, "input_tokens": 530, "latency_ms": 187.25964499998327} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.013488898520808987, "vas_contratacao": 0.0012546630059275222, "seguranca_perda_roubo": 0.83452860068298, "roaming_cobranca": 0.000977132531507077, "seguranca_fraude": 0.011903911163891862, "bonus_nao_recebido": 0.0003594669696412602, "conta_explicacao": 0.0002799531574449184, "conta_vencimento": 0.0003594669696412602, "suporte_chip_esim": 0.0018255239018636102, "conta_contestacao": 0.006371704494547914, "negociacao_divida": 0.0006715727128626958, "sem_correspondencia": 0.12797910588888295}, "confidence": 0.83452860068298, "input_tokens": 430, "latency_ms": 150.47923200000923} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9996722881696453, "seguranca_fraude": 0.00023048431039622656, "suporte_chip_esim": 3.119265942906867e-05, "sem_correspondencia": 6.60348605295319e-05}, "confidence": 0.9996722881696453, "input_tokens": 223, "latency_ms": 78.03874500001484} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 64, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.5941188171641645, "suporte_chip_esim": 0.06261966262671499, "seguranca_fraude": 0.06261966262671499, "sem_correspondencia": 0.28064185758240556}, "confidence": 0.5941188171641645, "input_tokens": 223, "latency_ms": 78.18062499995904} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9996961809568784, "suporte_chip_esim": 0.0001795056516160378, "seguranca_fraude": 5.8276952701915e-05, "sem_correspondencia": 6.603643880362358e-05}, "confidence": 0.9996961809568784, "input_tokens": 222, "latency_ms": 79.54646700000012} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.0035925030266777424, "plano_nova_linha": 8.448757316835065e-05, "suporte_chip_esim": 3.9909103686988046e-05, "roaming_cobranca": 1.5628629559452306e-05, "conta_segunda_via": 5.124430349131911e-05, "internet_pacote_adicional": 8.904924697057935e-06, "seguranca_perda_roubo": 0.9961015213632111, "internet_problema_conexao": 3.951536380794034e-06, "cadastro_atualizacao": 2.3967279679214767e-06, "desconto_retencao": 2.7158485892722197e-06, "fidelidade_pontos": 9.999997309610004e-07, "sem_correspondencia": 9.573696283908684e-05}, "confidence": 0.9961015213632111, "input_tokens": 417, "latency_ms": 146.10318000001143} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_duvida": 0.0010250386431370356, "suporte_chip_esim": 5.1033669005566085e-05, "seguranca_perda_roubo": 0.9920071476003656, "internet_pacote_adicional": 2.4106598301885217e-05, "marketplace_pedido": 5.1033669005566085e-05, "cadastro_atualizacao": 8.331017449219328e-06, "parceiros_ofertas": 1.2903332243800546e-05, "recarga_saldo": 1.0049125255702374e-05, "troca_numero": 2.5661340315715496e-05, "vas_consulta": 3.50748935648927e-05, "seguranca_fraude": 6.552852810997627e-05, "sem_correspondencia": 0.0066840915832452165}, "confidence": 0.9920071476003656, "input_tokens": 409, "latency_ms": 146.02309999997942} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_consumo": 0.013779505597882059, "seguranca_perda_roubo": 0.7523355140157156, "seguranca_fraude": 0.0016457272548029334, "marketplace_pedido": 0.00041610501390922875, "internet_pacote_adicional": 0.000252380448596099, "portabilidade": 0.00036721138592481434, "roaming_duvida": 0.0001269048592165904, "atendimento_humano": 0.0002859845149109813, "cadastro_atualizacao": 0.0007773865101031952, "suporte_chip_esim": 0.013779505597882059, "parceiros_ofertas": 0.000686041187277118, "sem_correspondencia": 0.2155477336137793}, "confidence": 0.7523355140157156, "input_tokens": 418, "latency_ms": 146.5572420000285} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"cancelamento_linha": 0.0009106392594839583, "fidelidade_pontos": 0.00010876034978037664, "conta_explicacao": 4.82621126585195e-05, "seguranca_fraude": 3.3170032602002514e-05, "seguranca_perda_roubo": 0.9986372073168459, "suporte_chip_esim": 6.596648670286861e-05, "marketplace_compra": 1.6678939834612484e-05, "sem_correspondencia": 0.000179315502091693}, "confidence": 0.9986372073168459, "input_tokens": 322, "latency_ms": 117.34604200000831} +{"id": "g0219-seguranca_perda_roubo-erros_digitacao-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 66, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.022650386034198576, "suporte_chip_esim": 0.0021068140873953265, "seguranca_perda_roubo": 0.9631189218932344, "sem_correspondencia": 0.012123877985171717}, "confidence": 0.9631189218932344, "input_tokens": 225, "latency_ms": 78.16341799997417} +{"id": "g0220-seguranca_perda_roubo-regionalismo-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 78, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"marketplace_compra": 0.06221782272890666, "internet_consumo": 0.0035100893666952875, "seguranca_fraude": 0.0024124467893278643, "recarga_realizar": 0.001463222942652654, "conta_explicacao": 0.0010056574409661467, "suporte_sem_sinal": 0.52094345164361, "conta_debito_automatico_digital": 0.0011395591735459322, "portabilidade": 0.0007832068025260201, "suporte_chip_esim": 0.005787159000928862, "troca_numero": 0.005787159000928862, "roaming_pacote": 0.0005382896384522917, "conta_contestacao": 0.022888657856414047, "marketplace_pedido": 0.006557710269554301, "vas_cancelamento": 0.0011395591735459322, "cadastro_atualizacao": 0.005787159000928862, "sem_correspondencia": 0.35803884917101647}, "confidence": 0.52094345164361, "input_tokens": 521, "latency_ms": 186.57976000002918} +{"id": "g0220-seguranca_perda_roubo-regionalismo-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 52, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_configuracao": 0.000625958371281865, "reclamacao_atendimento": 5.138179204528982e-05, "recarga_nao_creditada": 4.00161798804838e-05, "recarga_realizar": 1.668122556479697e-05, "seguranca_fraude": 0.00010877525461346755, "suporte_chip_esim": 1.7757072181685314e-05, "conta_explicacao": 1.011767474663155e-05, "vas_cancelamento": 1.011767474663155e-05, "seguranca_perda_roubo": 0.9987740634498344, "internet_pacote_adicional": 1.2204245333189733e-05, "atendimento_humano": 3.722084531745229e-06, "internet_consumo": 8.471425347175997e-05, "bonus_nao_recebido": 1.1464827487778835e-05, "plano_nova_linha": 8.38784697323606e-06, "plano_consulta": 2.1419117606700633e-05, "sem_correspondencia": 0.00020321892970027143}, "confidence": 0.9987740634498344, "input_tokens": 525, "latency_ms": 188.67514400000118} +{"id": "g0220-seguranca_perda_roubo-regionalismo-02-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"portabilidade": 0.002471819833700302, "suporte_chip_esim": 5.813163065080641e-05, "reclamacao_atendimento": 3.5258616288804745e-05, "conta_vencimento": 1.4697977997220702e-05, "roaming_duvida": 7.464249126913958e-05, "plano_troca": 5.079485277419315e-06, "seguranca_perda_roubo": 0.997203293241126, "recarga_saldo": 4.211041200349261e-06, "desconto_retencao": 3.4910757729468826e-06, "troca_numero": 3.955907111653835e-06, "seguranca_fraude": 3.4910757729468826e-06, "internet_problema_conexao": 7.390607469324656e-06, "fidelidade_resgate": 5.079485277419315e-06, "internet_pacote_adicional": 3.4910757729468826e-06, "recarga_nao_creditada": 2.1385431798203346e-05, "sem_correspondencia": 8.458102351467959e-05}, "confidence": 0.997203293241126, "input_tokens": 514, "latency_ms": 184.6665420000022} +{"id": "g0220-seguranca_perda_roubo-regionalismo-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.9640011617971773, "suporte_chip_esim": 0.002108743979349308, "reclamacao_atendimento": 0.00022225998022291712, "portabilidade": 0.00013480749243232278, "seguranca_fraude": 0.00025185355276826195, "fidelidade_resgate": 5.9820462145618764e-05, "negociacao_divida": 3.007961737563242e-05, "vas_consulta": 3.628294436949676e-05, "conta_explicacao": 2.82571854871003e-05, "parceiros_ofertas": 2.4936878668124395e-05, "recarga_realizar": 2.654516916492539e-05, "marketplace_compra": 0.00017309624664304282, "conta_debito_automatico_digital": 0.0001961437441152378, "atendimento_humano": 0.00011896719451672115, "cancelamento_linha": 0.0034767310532140354, "sem_correspondencia": 0.029110312702349858}, "confidence": 0.9640011617971773, "input_tokens": 519, "latency_ms": 186.47039200004656} +{"id": "g0220-seguranca_perda_roubo-regionalismo-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.0008036435747835044, "cancelamento_linha": 3.530963440214069e-05, "seguranca_perda_roubo": 0.9986462151702461, "roaming_pacote": 1.566855528589629e-05, "fidelidade_resgate": 2.279761342044974e-05, "portabilidade": 3.721608085548557e-06, "conta_debito_automatico_digital": 6.531625601923095e-06, "parceiros_ofertas": 2.898391291310088e-06, "vas_consulta": 6.952879260973164e-06, "internet_problema_conexao": 2.257269407319637e-06, "bonus_nao_recebido": 3.085321469375368e-06, "suporte_chip_esim": 6.596708173020907e-05, "beneficios_consulta": 2.7499170922352185e-05, "conta_explicacao": 3.961631185330341e-06, "seguranca_fraude": 0.00012324273376606413, "sem_correspondencia": 0.0002302477391413449}, "confidence": 0.9986462151702461, "input_tokens": 513, "latency_ms": 186.29335899998978} +{"id": "g0220-seguranca_perda_roubo-regionalismo-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_sem_sinal": 0.0017001727975198455, "plano_nova_linha": 2.2782328518829852e-05, "seguranca_perda_roubo": 0.9979766622275572, "marketplace_pedido": 1.4709376836778635e-05, "suporte_chip_esim": 2.748073381165886e-05, "conta_pagamento_confirmacao": 3.0832528828853973e-06, "parceiros_ofertas": 4.775435483363941e-06, "internet_consumo": 1.8700874051173588e-06, "seguranca_fraude": 4.775435483363941e-06, "cadastro_atualizacao": 2.401239759598314e-06, "recarga_nao_creditada": 2.556106418625658e-06, "troca_numero": 7.3963391658066095e-06, "fidelidade_resgate": 3.5285960683400166e-05, "portabilidade": 4.214307022561248e-06, "vas_contratacao": 9.5917185725407e-05, "sem_correspondencia": 9.5917185725407e-05}, "confidence": 0.9979766622275572, "input_tokens": 512, "latency_ms": 165.04470699999274} +{"id": "g0220-seguranca_perda_roubo-regionalismo-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"roaming_cobranca": 0.0010313606473644637, "cancelamento_linha": 0.0002607688092085527, "seguranca_fraude": 5.818538616041971e-05, "marketplace_pedido": 2.9257449537892392e-05, "suporte_chip_esim": 0.0002607688092085527, "seguranca_perda_roubo": 0.9981254275527928, "vas_consulta": 3.114439291515533e-05, "sem_correspondencia": 0.0002030869528122186}, "confidence": 0.9981254275527928, "input_tokens": 314, "latency_ms": 109.92444200002183} +{"id": "g0220-seguranca_perda_roubo-regionalismo-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.0013246952814549508, "marketplace_pedido": 5.1364010156835745e-05, "suporte_chip_esim": 3.530193349650381e-05, "internet_consumo": 1.2200021764479057e-05, "suporte_configuracao": 8.468493609403252e-05, "beneficios_consulta": 6.1345561951128275e-06, "seguranca_perda_roubo": 0.9984284139837465, "internet_problema_conexao": 2.7221928101225414e-06, "recarga_realizar": 1.8709339331990914e-06, "portabilidade": 1.9915988048918296e-06, "conta_vencimento": 9.99999688278441e-07, "desconto_retencao": 3.2835913123261136e-06, "negociacao_religacao": 6.530201077617832e-06, "conta_pagamento_confirmacao": 2.5572634853260396e-06, "roaming_pacote": 1.2986855566965242e-05, "sem_correspondencia": 2.4262640412738965e-05}, "confidence": 0.9984284139837465, "input_tokens": 512, "latency_ms": 165.03119500004004} +{"id": "g0220-seguranca_perda_roubo-regionalismo-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.001032187445403964, "suporte_chip_esim": 2.7506863701934355e-05, "seguranca_perda_roubo": 0.9989255823277349, "sem_correspondencia": 1.4723363159174542e-05}, "confidence": 0.9989255823277349, "input_tokens": 220, "latency_ms": 77.90593400000034} +{"id": "g0220-seguranca_perda_roubo-regionalismo-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.0004296833295566898, "seguranca_perda_roubo": 0.9975409649170429, "parceiros_ofertas": 1.8878967929816977e-05, "vas_consulta": 1.0105183343078038e-05, "seguranca_fraude": 4.528828974243512e-05, "suporte_chip_esim": 1.0756911675055622e-05, "recarga_realizar": 4.2124671376171326e-06, "roaming_cobranca": 3.957246655750026e-06, "vas_cancelamento": 3.280672705438782e-06, "recarga_saldo": 5.408914871662256e-06, "conta_explicacao": 1.756017558816423e-06, "sem_correspondencia": 0.0019257070817806858}, "confidence": 0.9975409649170429, "input_tokens": 417, "latency_ms": 145.71373799998355} +{"id": "g0220-seguranca_perda_roubo-regionalismo-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 50, "length_bucket": "curto"}, "pred": "seguranca_perda_roubo", "probabilities": {"conta_explicacao": 0.0006261320046432985, "suporte_chip_esim": 6.59938277627693e-05, "suporte_configuracao": 3.11732769224836e-05, "conta_debito_automatico_digital": 9.507312305615619e-06, "conta_contestacao": 9.602045281262163e-05, "seguranca_fraude": 3.5323950521736096e-05, "seguranca_perda_roubo": 0.9990511114228396, "sem_correspondencia": 8.473775219190888e-05}, "confidence": 0.9990511114228396, "input_tokens": 328, "latency_ms": 118.54371800001218} +{"id": "g0220-seguranca_perda_roubo-regionalismo-11-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"plano_troca": 0.0006260948483640153, "reclamacao_atendimento": 5.1392994766390326e-05, "portabilidade": 4.5354158695885785e-05, "suporte_configuracao": 8.930763366283734e-06, "suporte_chip_esim": 3.117142702026664e-05, "conta_debito_automatico_digital": 3.722896054139872e-06, "cancelamento_linha": 8.389675767182989e-06, "seguranca_fraude": 4.780293157202097e-06, "recarga_nao_creditada": 1.6684862555843372e-05, "troca_numero": 8.389675767182989e-06, "seguranca_perda_roubo": 0.9989918251671638, "sem_correspondencia": 0.0002032632373217294}, "confidence": 0.9989918251671638, "input_tokens": 419, "latency_ms": 148.35939400001052} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-00-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 202, "length_bucket": "longo"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.0010321738064087366, "suporte_chip_esim": 3.1168948190598565e-05, "seguranca_perda_roubo": 0.9989123828441423, "sem_correspondencia": 2.4274401258350208e-05}, "confidence": 0.9989123828441423, "input_tokens": 249, "latency_ms": 80.89419899999939} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-01-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"suporte_chip_esim": 0.0006262732853004467, "seguranca_perda_roubo": 0.9992765376851929, "seguranca_fraude": 3.118031087222009e-05, "sem_correspondencia": 6.600871863447831e-05}, "confidence": 0.9992765376851929, "input_tokens": 247, "latency_ms": 81.50105599997914} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 182, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_chip_esim": 0.0273535963005381, "seguranca_fraude": 0.9058267041879331, "internet_pacote_adicional": 0.001201833145018225, "sem_correspondencia": 0.06561786636651064}, "confidence": 0.9058267041879331, "input_tokens": 244, "latency_ms": 80.93542400001752} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-03-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 181, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"internet_pacote_adicional": 0.0004304949973268328, "conta_segunda_via": 1.568077913137851e-05, "seguranca_fraude": 2.4286865824868853e-05, "suporte_chip_esim": 3.9647218574812455e-06, "conta_debito_automatico_digital": 1.6692102496867224e-05, "roaming_pacote": 1.8728019963953684e-06, "suporte_configuracao": 1.7593346594769652e-06, "desconto_retencao": 1.1359118303848197e-06, "recarga_saldo": 3.0877284872667084e-06, "vas_contratacao": 1.0024386719238016e-06, "conta_vencimento": 1.9935873478131747e-06, "cancelamento_linha": 4.537383889601004e-05, "seguranca_perda_roubo": 0.9994253104220356, "troca_numero": 4.220424448439309e-06, "vas_consulta": 8.393316238152429e-06, "sem_correspondencia": 1.4730728751109918e-05}, "confidence": 0.9994253104220356, "input_tokens": 527, "latency_ms": 189.0089039999907} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-04-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"vas_consulta": 0.0016964132162530967, "portabilidade": 6.577707861547755e-05, "seguranca_perda_roubo": 0.9957698427975344, "seguranca_fraude": 6.577707861547755e-05, "bonus_nao_recebido": 0.00010844806863785238, "suporte_chip_esim": 2.9188401700609885e-05, "recarga_saldo": 2.135469086813893e-05, "plano_nova_linha": 2.006087555387335e-05, "recarga_realizar": 2.2731950101037703e-05, "desconto_retencao": 1.143034233966148e-05, "roaming_duvida": 1.073781290630794e-05, "sem_correspondencia": 0.0021782376868739743}, "confidence": 0.9957698427975344, "input_tokens": 445, "latency_ms": 150.29783099998895} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-05-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 172, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"reclamacao_atendimento": 0.0027984252128137265, "atendimento_humano": 9.575684501840929e-05, "suporte_chip_esim": 9.575684501840929e-05, "seguranca_fraude": 2.007172511352146e-05, "fidelidade_pontos": 6.581265295200143e-05, "marketplace_compra": 8.906774027812008e-06, "recarga_realizar": 9.481211599439386e-06, "conta_pagamento_confirmacao": 6.516335082243295e-06, "internet_problema_conexao": 1.56318752360045e-05, "beneficios_consulta": 2.4211121989992353e-05, "seguranca_perda_roubo": 0.9963083868045597, "sem_correspondencia": 0.0005510425965888041}, "confidence": 0.9963083868045597, "input_tokens": 446, "latency_ms": 151.3469839999857} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-06-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"beneficios_consulta": 0.007528409822975106, "plano_consulta": 0.00029190812711841433, "negociacao_divida": 0.0001770512289166111, "recarga_nao_creditada": 0.00012168541143115295, "roaming_duvida": 0.00042472381881457133, "conta_contestacao": 0.00010088074933418793, "seguranca_perda_roubo": 0.9860271015881733, "marketplace_compra": 3.486345408293113e-05, "seguranca_fraude": 5.3997573998683604e-05, "conta_explicacao": 2.8902818595095272e-05, "vas_cancelamento": 9.383371370508472e-06, "fidelidade_resgate": 4.476556115600959e-05, "plano_troca": 6.118726744596981e-05, "internet_consumo": 4.7652691800920766e-05, "suporte_chip_esim": 0.00048127513827036654, "sem_correspondencia": 0.004566211376516161}, "confidence": 0.9860271015881733, "input_tokens": 562, "latency_ms": 192.16257099998302} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-07-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 167, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_fraude": 0.0021824041231468965, "vas_consulta": 4.529435254874612e-05, "fidelidade_pontos": 1.8881495283500703e-05, "suporte_chip_esim": 7.870978258430333e-06, "recarga_realizar": 3.113032289653175e-05, "vas_contratacao": 5.0818855141015205e-06, "seguranca_perda_roubo": 0.9976745071128726, "reclamacao_atendimento": 3.0823193734520704e-06, "negociacao_religacao": 1.2849018793114247e-06, "internet_pacote_adicional": 1.990094961449473e-06, "recarga_nao_creditada": 9.999997321152903e-07, "sem_correspondencia": 2.747241353264758e-05}, "confidence": 0.9976745071128726, "input_tokens": 443, "latency_ms": 150.97642000000633} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-08-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 171, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"bonus_nao_recebido": 0.0016996715274610337, "suporte_configuracao": 9.588890600384001e-05, "roaming_pacote": 3.997244302152339e-05, "cancelamento_linha": 2.4244512236170235e-05, "desconto_retencao": 0.00023002552757814512, "internet_problema_conexao": 2.2775611496199472e-05, "seguranca_perda_roubo": 0.9976824240060674, "vas_cancelamento": 6.52532194508524e-06, "negociacao_religacao": 5.758576404905012e-06, "fidelidade_resgate": 3.0823438327252075e-06, "marketplace_compra": 1.1339309266811911e-06, "internet_pacote_adicional": 8.378679229559738e-06, "suporte_chip_esim": 2.1395706953094553e-05, "seguranca_fraude": 2.2775611496199472e-05, "atendimento_humano": 5.132563280673858e-05, "sem_correspondencia": 8.462166254061421e-05}, "confidence": 0.9976824240060674, "input_tokens": 537, "latency_ms": 189.91935799999737} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-09-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 175, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"negociacao_religacao": 0.00043005546364466714, "conta_explicacao": 0.0002955725094484605, "beneficios_consulta": 7.473243381994336e-05, "suporte_chip_esim": 5.136280054240293e-05, "plano_nova_linha": 9.595834447574183e-05, "cancelamento_linha": 3.530110214147267e-05, "suporte_sem_sinal": 0.00023019210181284122, "seguranca_perda_roubo": 0.9984049011502275, "conta_contestacao": 2.1411200770450472e-05, "vas_cancelamento": 1.7750508893910065e-05, "seguranca_fraude": 0.00013961856737318028, "sem_correspondencia": 0.00020314381684927022}, "confidence": 0.9984049011502275, "input_tokens": 439, "latency_ms": 150.24707399999215} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-10-D1", "gold": "seguranca_perda_roubo", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 170, "length_bucket": "medio"}, "pred": "seguranca_perda_roubo", "probabilities": {"seguranca_perda_roubo": 0.8586181635195343, "seguranca_fraude": 0.13167335999899155, "suporte_chip_esim": 0.001290880198837694, "sem_correspondencia": 0.008417596282636372}, "confidence": 0.8586181635195343, "input_tokens": 248, "latency_ms": 81.5638839999906} +{"id": "g0222-seguranca_perda_roubo-longo_contexto-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_perda_roubo", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 174, "length_bucket": "medio"}, "pred": "suporte_chip_esim", "probabilities": {"atendimento_humano": 0.09214140425942736, "conta_debito_automatico_digital": 0.0051982623167737985, "internet_pacote_adicional": 0.002166958128189008, "fidelidade_resgate": 0.0024554852508179596, "seguranca_fraude": 0.00857048565234389, "parceiros_ofertas": 0.0007035083029787925, "reclamacao_atendimento": 0.0011598891032352857, "roaming_cobranca": 0.0013143265430601322, "suporte_chip_esim": 0.6008374306689405, "cancelamento_linha": 0.003152905472352135, "vas_consulta": 0.016011775173222335, "roaming_pacote": 0.0035727099586617523, "recarga_nao_creditada": 0.005890402902887807, "beneficios_consulta": 0.0011598891032352857, "fidelidade_pontos": 0.0051982623167737985, "sem_correspondencia": 0.2504663048471003}, "confidence": 0.6008374306689405, "input_tokens": 524, "latency_ms": 188.17625600001975} +{"id": "g0225-seguranca_fraude-informal_abreviado-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.01331681532442989, "marketplace_compra": 0.0026222364139183727, "seguranca_perda_roubo": 0.0026222364139183727, "roaming_cobranca": 0.0012386567753145822, "conta_contestacao": 0.028191698263045996, "suporte_chip_esim": 0.004323336952431646, "parceiros_ofertas": 0.00045567636230594926, "suporte_sem_sinal": 0.0006630051949996092, "reclamacao_atendimento": 0.0038153314693504517, "conta_explicacao": 0.007127977593877923, "vas_cancelamento": 0.002042199772557981, "sem_correspondencia": 0.9335808294638492}, "confidence": 0.9335808294638492, "input_tokens": 440, "latency_ms": 150.43796899999506} +{"id": "g0225-seguranca_fraude-informal_abreviado-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 118, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.0010312932669532856, "seguranca_perda_roubo": 6.592837283320167e-05, "seguranca_fraude": 0.9980602184507316, "internet_consumo": 2.1403808909220116e-05, "conta_pagamento_confirmacao": 5.818158481774286e-05, "conta_segunda_via": 1.888879506589932e-05, "reclamacao_atendimento": 3.528891502263211e-05, "sem_correspondencia": 0.0007087968056663093}, "confidence": 0.9980602184507316, "input_tokens": 344, "latency_ms": 119.98008599999821} +{"id": "g0225-seguranca_fraude-informal_abreviado-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"parceiros_ofertas": 0.006569616637127339, "vas_cancelamento": 0.012273659724192622, "seguranca_perda_roubo": 0.002738623659866433, "conta_contestacao": 0.062330787199210244, "seguranca_fraude": 0.7593444386202721, "internet_pacote_adicional": 0.0007846288153465428, "internet_consumo": 0.00032708195266331527, "fidelidade_resgate": 0.000288648810116697, "marketplace_pedido": 0.0006110695358122763, "suporte_chip_esim": 0.004515227080464421, "marketplace_compra": 0.0006924324992219445, "sem_correspondencia": 0.1495237854657061}, "confidence": 0.7593444386202721, "input_tokens": 438, "latency_ms": 150.2035400000068} +{"id": "g0225-seguranca_fraude-informal_abreviado-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 114, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_consumo": 0.0013015496857785144, "vas_contratacao": 0.0006966693440982505, "seguranca_perda_roubo": 0.0001003647348946034, "conta_debito_automatico_digital": 8.320528766608271e-05, "roaming_duvida": 0.0001371823276097936, "seguranca_fraude": 0.9809834810203318, "portabilidade": 6.087428886750737e-05, "conta_contestacao": 0.0001371823276097936, "plano_nova_linha": 6.480034319002672e-05, "conta_pagamento_confirmacao": 3.4685124264414524e-05, "marketplace_pedido": 1.4458910953663877e-05, "recarga_nao_creditada": 8.320528766608271e-05, "recarga_realizar": 6.89796062617591e-05, "roaming_cobranca": 0.008487170077084187, "marketplace_compra": 0.00025629032898813963, "sem_correspondencia": 0.007489901304735456}, "confidence": 0.9809834810203318, "input_tokens": 532, "latency_ms": 189.6140879999848} +{"id": "g0225-seguranca_fraude-informal_abreviado-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.11038420298740247, "conta_vencimento": 0.004849943399730233, "troca_numero": 0.0008427937900825811, "beneficios_consulta": 0.0005111802735004986, "seguranca_fraude": 0.49470767606662, "conta_contestacao": 0.3400072818961852, "fidelidade_resgate": 0.00022683487133235696, "recarga_saldo": 0.0002414644636226396, "recarga_nao_creditada": 0.00021309164123123014, "portabilidade": 4.466643450878223e-05, "seguranca_perda_roubo": 3.7029774813078335e-05, "conta_debito_automatico_digital": 0.00045111500802653634, "fidelidade_pontos": 0.0003513287215063296, "negociacao_religacao": 0.00027361508342460506, "internet_consumo": 0.0008427937900825811, "sem_correspondencia": 0.04601498179793104}, "confidence": 0.49470767606662, "input_tokens": 521, "latency_ms": 186.06072500000437} +{"id": "g0225-seguranca_fraude-informal_abreviado-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.003591619429454894, "seguranca_perda_roubo": 0.00012289845856756603, "seguranca_fraude": 0.9958565243426334, "sem_correspondencia": 0.00042895776934421994}, "confidence": 0.9958565243426334, "input_tokens": 236, "latency_ms": 79.71431599997914} +{"id": "g0225-seguranca_fraude-informal_abreviado-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 107, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.0004876048067074731, "conta_vencimento": 2.4276413848044046e-05, "seguranca_fraude": 0.9989952026321716, "conta_contestacao": 1.89064901150222e-05, "roaming_cobranca": 0.00015830210359337235, "seguranca_perda_roubo": 4.002503988758937e-05, "bonus_nao_recebido": 4.535431203255991e-05, "sem_correspondencia": 0.00023032820164435786}, "confidence": 0.9989952026321716, "input_tokens": 326, "latency_ms": 117.30965300000662} +{"id": "g0225-seguranca_fraude-informal_abreviado-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 110, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.003581678332466242, "seguranca_perda_roubo": 0.00015736796315396587, "seguranca_fraude": 0.993100133669924, "sem_correspondencia": 0.0031608200344558175}, "confidence": 0.993100133669924, "input_tokens": 233, "latency_ms": 79.24360399999841} +{"id": "g0225-seguranca_fraude-informal_abreviado-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 100, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_problema_conexao": 0.0005522783908073808, "recarga_nao_creditada": 9.597159385306462e-05, "suporte_configuracao": 4.53337709494329e-05, "suporte_sem_sinal": 9.597159385306462e-05, "seguranca_perda_roubo": 0.00048738396925191823, "fidelidade_pontos": 7.400534670110545e-06, "beneficios_consulta": 1.1462172323159571e-05, "conta_pagamento_confirmacao": 6.952158940905863e-06, "conta_contestacao": 8.469463431143633e-05, "seguranca_fraude": 0.9985427551672861, "roaming_duvida": 2.4026018404223992e-06, "roaming_pacote": 8.92674878097606e-06, "plano_consulta": 4.778144304535399e-06, "atendimento_humano": 4.778144304535399e-06, "parceiros_ofertas": 1.7752959782275136e-05, "sem_correspondencia": 3.115741474071086e-05}, "confidence": 0.9985427551672861, "input_tokens": 524, "latency_ms": 188.2786350000174} +{"id": "g0225-seguranca_fraude-informal_abreviado-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"vas_cancelamento": 0.0002610963217232937, "recarga_realizar": 7.48053486162751e-05, "seguranca_perda_roubo": 3.53355446524597e-05, "seguranca_fraude": 0.9993790229110601, "fidelidade_resgate": 2.751934984559021e-05, "conta_contestacao": 1.1471771756872184e-05, "internet_pacote_adicional": 7.406732530341635e-06, "sem_correspondencia": 0.00020334201981516458}, "confidence": 0.9993790229110601, "input_tokens": 332, "latency_ms": 118.82928500000389} +{"id": "g0225-seguranca_fraude-informal_abreviado-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 117, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.015601572180987056, "roaming_pacote": 0.0007767565408209668, "marketplace_compra": 0.0008801804726408177, "seguranca_perda_roubo": 0.0005338564427370127, "seguranca_fraude": 0.9652350916991533, "conta_pagamento_confirmacao": 0.000685485241336828, "suporte_chip_esim": 0.000685485241336828, "sem_correspondencia": 0.015601572180987056}, "confidence": 0.9652350916991533, "input_tokens": 342, "latency_ms": 119.32628100004194} +{"id": "g0225-seguranca_fraude-informal_abreviado-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 111, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_vencimento": 0.0073410418623865055, "conta_segunda_via": 0.0009935019796979085, "seguranca_fraude": 0.8485090713480775, "plano_nova_linha": 0.0003654889530939882, "negociacao_divida": 0.001275681793461703, "conta_contestacao": 0.07892363786205585, "seguranca_perda_roubo": 0.0011257852314135145, "sem_correspondencia": 0.06146579096981307}, "confidence": 0.8485090713480775, "input_tokens": 333, "latency_ms": 118.55971100004581} +{"id": "g0227-seguranca_fraude-regionalismo-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 242, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.0002609927819713446, "cadastro_atualizacao": 0.00013969936931112727, "troca_numero": 2.7508436836023444e-05, "seguranca_fraude": 0.9989827114829541, "plano_consulta": 2.7508436836023444e-05, "suporte_chip_esim": 5.823536123885034e-05, "marketplace_compra": 6.1379619166548774e-06, "roaming_pacote": 6.1379619166548774e-06, "seguranca_perda_roubo": 0.0003351213656232486, "bonus_nao_recebido": 1.146722253766341e-05, "conta_contestacao": 4.78024954715328e-06, "sem_correspondencia": 0.00013969936931112727}, "confidence": 0.9989827114829541, "input_tokens": 462, "latency_ms": 158.72348699997474} +{"id": "g0227-seguranca_fraude-regionalismo-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 201, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"marketplace_compra": 0.0019198258233500802, "vas_contratacao": 0.00010830916147307234, "conta_explicacao": 0.00020234815307494119, "conta_contestacao": 0.0008003024701526696, "recarga_saldo": 0.00012273035877617702, "seguranca_perda_roubo": 2.0035180312075184e-05, "plano_troca": 2.9151015344397013e-05, "vas_consulta": 1.660974786670501e-05, "internet_problema_conexao": 4.514997580135062e-05, "plano_consulta": 6.56928271611847e-05, "seguranca_fraude": 0.9944943976248004, "sem_correspondencia": 0.0021754476618868895}, "confidence": 0.9944943976248004, "input_tokens": 455, "latency_ms": 157.44046899999375} +{"id": "g0227-seguranca_fraude-regionalismo-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.0010321385487123888, "conta_contestacao": 2.4273572076808034e-05, "seguranca_fraude": 0.9988782613141697, "seguranca_perda_roubo": 1.0118730280750045e-05, "recarga_nao_creditada": 2.4273572076808034e-05, "recarga_realizar": 2.5584156742420903e-06, "internet_consumo": 6.9544948369370696e-06, "sem_correspondencia": 2.1421352172447018e-05}, "confidence": 0.9988782613141697, "input_tokens": 339, "latency_ms": 118.98193399997581} +{"id": "g0227-seguranca_fraude-regionalismo-03-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 174, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"cancelamento_linha": 0.0011691560707787882, "conta_contestacao": 6.59592719907443e-05, "seguranca_perda_roubo": 7.474164702172595e-05, "suporte_configuracao": 1.4717502922568616e-05, "conta_segunda_via": 9.597017446099974e-05, "fidelidade_resgate": 1.1462002800952127e-05, "seguranca_fraude": 0.9985279870092695, "sem_correspondencia": 4.0006320754711165e-05}, "confidence": 0.9985279870092695, "input_tokens": 349, "latency_ms": 120.50652400000672} +{"id": "g0227-seguranca_fraude-regionalismo-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 178, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"reclamacao_atendimento": 0.00048754575287745616, "desconto_retencao": 0.0002609644361535538, "conta_contestacao": 6.59821425564781e-05, "conta_debito_automatico_digital": 2.2802818302734485e-05, "suporte_chip_esim": 0.000139684196888204, "seguranca_fraude": 0.9988742142988483, "seguranca_perda_roubo": 4.002019245403369e-05, "sem_correspondencia": 0.0001087861619192336}, "confidence": 0.9988742142988483, "input_tokens": 354, "latency_ms": 120.92009500003087} +{"id": "g0227-seguranca_fraude-regionalismo-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 186, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.0024628399070632232, "conta_contestacao": 0.0024628399070632232, "seguranca_fraude": 0.9935805322722759, "sem_correspondencia": 0.0014937879135976575}, "confidence": 0.9935805322722759, "input_tokens": 248, "latency_ms": 80.93178299998272} +{"id": "g0227-seguranca_fraude-regionalismo-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 194, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"beneficios_consulta": 0.0008034981580635308, "recarga_realizar": 9.596417001436934e-05, "plano_troca": 2.7494195035823634e-05, "conta_contestacao": 1.667607225334592e-05, "plano_consulta": 9.596417001436934e-05, "seguranca_fraude": 0.9984655133497118, "roaming_duvida": 9.501739553928408e-06, "suporte_configuracao": 5.76309636006182e-06, "reclamacao_atendimento": 7.399962205139984e-06, "negociacao_divida": 3.495494637255772e-06, "plano_nova_linha": 2.557358507515495e-06, "seguranca_perda_roubo": 4.53302641763403e-05, "internet_problema_conexao": 1.298733812946113e-05, "marketplace_pedido": 6.9516211598345145e-06, "conta_explicacao": 6.595514519895014e-05, "sem_correspondencia": 0.00033494786497832485}, "confidence": 0.9984655133497118, "input_tokens": 567, "latency_ms": 194.18732700000874} +{"id": "g0227-seguranca_fraude-regionalismo-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 195, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.9998934111073706, "conta_contestacao": 6.604946713864308e-05, "seguranca_perda_roubo": 2.7533514270104023e-05, "sem_correspondencia": 1.3005911220614573e-05}, "confidence": 0.9998934111073706, "input_tokens": 251, "latency_ms": 82.43234200000416} +{"id": "g0227-seguranca_fraude-regionalismo-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 179, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.0006258272815082465, "seguranca_fraude": 0.9985648976779868, "conta_contestacao": 4.533477621786348e-05, "plano_consulta": 2.2795757062587778e-05, "vas_contratacao": 6.596171018062877e-05, "suporte_configuracao": 1.2988630851001151e-05, "conta_segunda_via": 6.952313103812705e-06, "conta_debito_automatico_digital": 7.400698775670649e-06, "internet_consumo": 7.878002838821592e-06, "conta_vencimento": 8.38609036926475e-06, "seguranca_perda_roubo": 1.4718046956268011e-05, "suporte_chip_esim": 0.00037958343391936074, "negociacao_divida": 1.3826325569820287e-05, "portabilidade": 1.2988630851001151e-05, "marketplace_compra": 3.1158105650925504e-05, "sem_correspondencia": 0.0001793025181580852}, "confidence": 0.9985648976779868, "input_tokens": 566, "latency_ms": 193.17345799998975} +{"id": "g0227-seguranca_fraude-regionalismo-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 200, "length_bucket": "longo"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_perda_roubo": 0.0011691980220682654, "seguranca_fraude": 0.9985638158756466, "conta_contestacao": 0.00010875235680879775, "sem_correspondencia": 0.00015823374547629604}, "confidence": 0.9985638158756466, "input_tokens": 252, "latency_ms": 82.63030599999865} +{"id": "g0227-seguranca_fraude-regionalismo-11-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 187, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"suporte_sem_sinal": 0.0010314143091570383, "cancelamento_linha": 4.531718203966541e-05, "seguranca_perda_roubo": 0.00010871026838716284, "recarga_saldo": 8.382835773551453e-06, "plano_troca": 3.999227278386698e-05, "troca_numero": 5.76143315302734e-06, "suporte_chip_esim": 1.6671259604216633e-05, "plano_consulta": 2.72150831734332e-06, "conta_contestacao": 4.531718203966541e-05, "beneficios_consulta": 3.114601336088083e-05, "seguranca_fraude": 0.9981773601137194, "sem_correspondencia": 0.00048720562166426536}, "confidence": 0.9981773601137194, "input_tokens": 446, "latency_ms": 150.59847800000625} +{"id": "g0228-seguranca_fraude-emocional-00-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 156, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"plano_troca": 0.0006241069599580685, "cancelamento_linha": 0.00020261786444590571, "conta_debito_automatico_digital": 0.00012289394699194014, "beneficios_consulta": 4.521015654274779e-05, "vas_cancelamento": 8.446369219586648e-05, "internet_consumo": 1.8846397166391374e-05, "reclamacao_atendimento": 3.107245588429208e-05, "desconto_retencao": 3.989782311433961e-05, "conta_contestacao": 0.000707205836224725, "marketplace_pedido": 3.989782311433961e-05, "seguranca_perda_roubo": 4.521015654274779e-05, "fidelidade_resgate": 0.00022959611966058197, "roaming_cobranca": 0.0003340603829358, "recarga_realizar": 0.00015779895149472715, "seguranca_fraude": 0.9958199666666913, "sem_correspondencia": 0.0014971547670363232}, "confidence": 0.9958199666666913, "input_tokens": 546, "latency_ms": 190.7655580000096} +{"id": "g0228-seguranca_fraude-emocional-01-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao", "vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"plano_consulta": 0.006713929440155613, "seguranca_fraude": 0.04960960127757188, "seguranca_perda_roubo": 0.0007076429567554735, "vas_cancelamento": 0.05621504294494262, "suporte_chip_esim": 0.0002603272954801108, "troca_numero": 3.992248376718228e-05, "recarga_nao_creditada": 5.8086871131484716e-05, "roaming_duvida": 4.8155707551993336e-05, "cadastro_atualizacao": 0.00020274310157477124, "conta_contestacao": 0.8793512231415668, "suporte_configuracao": 7.939533934658621e-05, "sem_correspondencia": 0.006713929440155613}, "confidence": 0.8793512231415668, "input_tokens": 437, "latency_ms": 149.0113959999917} +{"id": "g0228-seguranca_fraude-emocional-02-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"roaming_pacote": 0.0008038753066315089, "desconto_retencao": 1.8905335161281222e-05, "seguranca_fraude": 0.9989341763264172, "vas_contratacao": 8.930247998547907e-06, "troca_numero": 2.7507100350143786e-05, "conta_contestacao": 1.2993434168298579e-05, "seguranca_perda_roubo": 3.531981598896489e-05, "sem_correspondencia": 0.0001582924332840956}, "confidence": 0.9989341763264172, "input_tokens": 317, "latency_ms": 111.16878499996119} +{"id": "g0228-seguranca_fraude-emocional-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 118, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_segunda_via": 0.010771566157670004, "conta_contestacao": 0.0021210471366796043, "negociacao_religacao": 0.0006076901790252779, "recarga_realizar": 0.0003252731133220312, "roaming_pacote": 0.0008841839932295771, "marketplace_pedido": 0.0014577729568501817, "seguranca_perda_roubo": 0.005765603888941257, "fidelidade_pontos": 0.0007802896353399807, "bonus_nao_recebido": 0.0012864801190918727, "parceiros_ofertas": 0.0050881275735203575, "plano_nova_linha": 0.0012864801190918727, "sem_correspondencia": 0.969625485127238}, "confidence": 0.969625485127238, "input_tokens": 424, "latency_ms": 147.40322699998387} +{"id": "g0228-seguranca_fraude-emocional-04-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"seguranca_fraude": 0.997538377179691, "seguranca_perda_roubo": 0.0007084262073605752, "conta_contestacao": 0.00042968221490812853, "sem_correspondencia": 0.001323514398040436}, "confidence": 0.997538377179691, "input_tokens": 231, "latency_ms": 79.3443689999549} +{"id": "g0228-seguranca_fraude-emocional-05-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 122, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"seguranca_fraude": 0.16172183368209783, "seguranca_perda_roubo": 0.006270635990116842, "conta_pagamento_confirmacao": 0.0026139899835088496, "roaming_cobranca": 0.0012347614374096172, "conta_contestacao": 0.8212912388988364, "internet_problema_conexao": 0.0003537650747958387, "fidelidade_resgate": 0.00024313894311786636, "sem_correspondencia": 0.006270635990116842}, "confidence": 0.8212912388988364, "input_tokens": 339, "latency_ms": 121.21433600003684} +{"id": "g0228-seguranca_fraude-emocional-06-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 128, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_segunda_via": 0.0019219876418069381, "conta_contestacao": 0.0002295486890329553, "seguranca_perda_roubo": 0.00017877269877188001, "conta_debito_automatico_digital": 9.569013012483163e-05, "recarga_realizar": 0.0003784618062699627, "suporte_configuracao": 8.44462434430808e-05, "seguranca_fraude": 0.9956142473100575, "sem_correspondencia": 0.0014968454804928063}, "confidence": 0.9956142473100575, "input_tokens": 340, "latency_ms": 119.76552000004403} +{"id": "g0228-seguranca_fraude-emocional-07-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 94, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.05146389876051496, "seguranca_perda_roubo": 0.010133842517472045, "vas_consulta": 0.010133842517472045, "suporte_configuracao": 0.0025622366460665864, "portabilidade": 0.0029033944918814857, "internet_problema_conexao": 0.0013714664473773075, "vas_cancelamento": 0.26135524319290754, "recarga_nao_creditada": 0.000647834877947585, "negociacao_divida": 0.0012103148918091728, "seguranca_fraude": 0.15851996807314997, "conta_contestacao": 0.2961542895249474, "sem_correspondencia": 0.20354366805845386}, "confidence": 0.2961542895249474, "input_tokens": 420, "latency_ms": 146.68222000000242} +{"id": "g0228-seguranca_fraude-emocional-08-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 76, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"seguranca_perda_roubo": 0.008090312548976998, "marketplace_compra": 0.0020455513548174125, "seguranca_fraude": 0.0194076508942129, "atendimento_humano": 0.0007525162892977164, "portabilidade": 0.0009662500419298133, "internet_problema_conexao": 0.00016790908014530163, "fidelidade_pontos": 0.00027683527197925136, "conta_vencimento": 0.0001392015166473416, "conta_contestacao": 0.9351129875748342, "roaming_pacote": 0.0008527126691252958, "beneficios_consulta": 0.00019026591442252228, "sem_correspondencia": 0.031997806843611164}, "confidence": 0.9351129875748342, "input_tokens": 414, "latency_ms": 145.81165399999918} +{"id": "g0228-seguranca_fraude-emocional-09-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 163, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"internet_pacote_adicional": 0.008114638805919162, "conta_explicacao": 0.0018106206563114058, "atendimento_humano": 0.0006660901152173101, "vas_cancelamento": 0.0018106206563114058, "internet_consumo": 0.0006660901152173101, "suporte_configuracao": 0.00040400407701081907, "cancelamento_linha": 0.0002450408593559657, "conta_contestacao": 0.0012444201650403028, "roaming_pacote": 0.002324882942683685, "seguranca_fraude": 0.9379247205787186, "plano_consulta": 0.00021624779938830718, "seguranca_perda_roubo": 0.002324882942683685, "recarga_saldo": 0.0003565323465935962, "negociacao_religacao": 0.0002776676707173783, "marketplace_compra": 0.00040400407701081907, "sem_correspondencia": 0.04120953619182011}, "confidence": 0.9379247205787186, "input_tokens": 531, "latency_ms": 188.47030999995695} +{"id": "g0228-seguranca_fraude-emocional-10-D1", "gold": "seguranca_fraude", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": true, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "seguranca_fraude", "probabilities": {"conta_contestacao": 0.007567258014249483, "seguranca_perda_roubo": 0.0002934144349607735, "seguranca_fraude": 0.9911152105441067, "sem_correspondencia": 0.0010241170066829812}, "confidence": 0.9911152105441067, "input_tokens": 229, "latency_ms": 79.2691479999803} +{"id": "g0228-seguranca_fraude-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "seguranca_fraude", "gold_eligible": false, "domain": "seguranca", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 104, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.007553098663663387, "parceiros_ofertas": 0.002163998998297852, "seguranca_perda_roubo": 0.0010222007469609653, "sem_correspondencia": 0.9892607015910777}, "confidence": 0.9892607015910777, "input_tokens": 216, "latency_ms": 77.4934460000054} +{"id": "g0233-roaming_pacote-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.5615366473434156, "parceiros_ofertas": 0.01695693744551237, "conta_pagamento_confirmacao": 0.0020252173718306285, "marketplace_compra": 0.002946673888749202, "roaming_cobranca": 0.02795726345234774, "internet_consumo": 0.0010840207435075372, "conta_vencimento": 0.000657491816701806, "cadastro_atualizacao": 0.0008442362039093165, "vas_contratacao": 0.002946673888749202, "cancelamento_linha": 0.00229487193201394, "conta_explicacao": 0.002600430579748075, "recarga_realizar": 0.05918552719306508, "suporte_sem_sinal": 0.03167972983300956, "vas_consulta": 0.007068703191098413, "internet_pacote_adicional": 0.014964444772985407, "sem_correspondencia": 0.2652511303433561}, "confidence": 0.5615366473434156, "input_tokens": 503, "latency_ms": 166.6438379999704} +{"id": "g0233-roaming_pacote-erros_digitacao-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.027408467686182117, "roaming_pacote": 0.4858267142569544, "roaming_duvida": 0.1084025925565397, "sem_correspondencia": 0.3783622255003238}, "confidence": 0.4858267142569544, "input_tokens": 210, "latency_ms": 77.93676500000402} +{"id": "g0233-roaming_pacote-erros_digitacao-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"desconto_retencao": 0.043380403342120344, "roaming_duvida": 0.09183631459593329, "roaming_pacote": 0.5284815017282618, "roaming_cobranca": 0.00244735488667919, "conta_explicacao": 0.004572260873440392, "vas_contratacao": 0.005181050335756956, "internet_pacote_adicional": 0.0035608803486421223, "sem_correspondencia": 0.32054023388916586}, "confidence": 0.5284815017282618, "input_tokens": 306, "latency_ms": 110.5702710000287} +{"id": "g0233-roaming_pacote-erros_digitacao-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"internet_pacote_adicional": 0.016514396565990484, "roaming_pacote": 0.06531570545122847, "roaming_duvida": 0.9016555014167905, "sem_correspondencia": 0.016514396565990484}, "confidence": 0.9016555014167905, "input_tokens": 207, "latency_ms": 77.23881399999755} +{"id": "g0233-roaming_pacote-erros_digitacao-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"bonus_nao_recebido": 0.027846131930656493, "atendimento_humano": 0.002285749701208842, "internet_pacote_adicional": 0.00259009373802276, "troca_numero": 0.0009528422369254651, "negociacao_religacao": 0.0009528422369254651, "conta_segunda_via": 0.0015709712636405055, "roaming_duvida": 0.0971925504767202, "roaming_cobranca": 0.0012234736503059002, "suporte_chip_esim": 0.005483228486422568, "roaming_pacote": 0.5593045110611561, "plano_troca": 0.0012234736503059002, "sem_correspondencia": 0.29937413156770976}, "confidence": 0.5593045110611561, "input_tokens": 411, "latency_ms": 147.09078599997838} +{"id": "g0233-roaming_pacote-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9635747939732284, "roaming_cobranca": 0.017648487968700086, "internet_pacote_adicional": 0.0011282300893713077, "sem_correspondencia": 0.017648487968700086}, "confidence": 0.9635747939732284, "input_tokens": 207, "latency_ms": 76.75929399999859} +{"id": "g0233-roaming_pacote-erros_digitacao-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.024104752519435325, "vas_consulta": 0.004188777901199329, "internet_pacote_adicional": 0.0019786385773872695, "recarga_saldo": 0.0007279004541294865, "conta_vencimento": 0.0015409652734844962, "roaming_pacote": 0.33275584439133266, "suporte_chip_esim": 0.03974201820375552, "beneficios_consulta": 0.001359897080840492, "roaming_duvida": 0.03974201820375552, "negociacao_divida": 0.00369658352342321, "roaming_cobranca": 0.0015409652734844962, "sem_correspondencia": 0.5486216385977721}, "confidence": 0.5486216385977721, "input_tokens": 408, "latency_ms": 145.15207200003033} +{"id": "g0233-roaming_pacote-erros_digitacao-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"roaming_pacote": 0.5530163666880482, "internet_pacote_adicional": 0.0032883555180136083, "roaming_duvida": 0.4306895794279551, "sem_correspondencia": 0.013005698365983058}, "confidence": 0.5530163666880482, "input_tokens": 207, "latency_ms": 78.01811299998462} +{"id": "g0233-roaming_pacote-erros_digitacao-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.002443450964295573, "fidelidade_pontos": 0.0016793576510118098, "bonus_nao_recebido": 0.0002918286014799986, "seguranca_perda_roubo": 0.00015620459411088317, "vas_contratacao": 0.00020057066904176626, "conta_segunda_via": 9.47428755162181e-05, "roaming_cobranca": 0.0004811440226587446, "suporte_sem_sinal": 0.0075263588297282335, "roaming_pacote": 0.10389817881594453, "marketplace_pedido": 0.00022727634335525585, "internet_pacote_adicional": 5.7464458789923665e-05, "suporte_chip_esim": 0.001154204508796008, "conta_debito_automatico_digital": 0.0002918286014799986, "roaming_duvida": 0.8699288004290193, "portabilidade": 0.0006178011541812106, "sem_correspondencia": 0.010950787480590474}, "confidence": 0.8699288004290193, "input_tokens": 518, "latency_ms": 187.96655599999212} +{"id": "g0233-roaming_pacote-erros_digitacao-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"troca_numero": 0.08454465516208771, "roaming_cobranca": 0.051278925470638156, "negociacao_religacao": 0.0017546683386494015, "conta_contestacao": 0.016647829677527603, "roaming_duvida": 0.15795021022907166, "internet_consumo": 0.002553027368237262, "internet_pacote_adicional": 0.0013665370761707547, "roaming_pacote": 0.33438059767892014, "vas_consulta": 0.001988299713585907, "recarga_nao_creditada": 0.0003049156366547476, "bonus_nao_recebido": 0.0001440319481634349, "marketplace_compra": 0.0017546683386494015, "portabilidade": 0.0032781520303160577, "internet_problema_conexao": 0.0015484893739213545, "cancelamento_linha": 0.006124394278486207, "sem_correspondencia": 0.33438059767892014}, "confidence": 0.33438059767892014, "input_tokens": 493, "latency_ms": 164.63746699997728} +{"id": "g0233-roaming_pacote-erros_digitacao-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.033637911071959375, "beneficios_consulta": 0.04319193278067784, "seguranca_fraude": 0.001674732978291769, "vas_contratacao": 0.005158540737172982, "vas_consulta": 0.0024367221051924946, "bonus_nao_recebido": 0.0006160998321653613, "cadastro_atualizacao": 0.0004234388093121701, "internet_pacote_adicional": 0.00101577689816581, "roaming_cobranca": 0.02040242439383042, "cancelamento_linha": 0.004017475565616061, "conta_segunda_via": 0.0013042833549291358, "roaming_duvida": 0.5261854602517181, "vas_cancelamento": 0.005845392456409771, "internet_problema_conexao": 0.0013042833549291358, "plano_troca": 0.033637911071959375, "sem_correspondencia": 0.31914761433767025}, "confidence": 0.5261854602517181, "input_tokens": 521, "latency_ms": 187.79790799999319} +{"id": "g0233-roaming_pacote-erros_digitacao-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.013099789540481162, "roaming_pacote": 0.8104552805104529, "roaming_duvida": 0.1408360100845381, "sem_correspondencia": 0.03560891986452781}, "confidence": 0.8104552805104529, "input_tokens": 205, "latency_ms": 77.4193410000521} +{"id": "g0234-roaming_pacote-regionalismo-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"reclamacao_atendimento": 0.015794759084457217, "roaming_cobranca": 0.002137588194349079, "troca_numero": 0.00042091607224598553, "plano_consulta": 0.0002253001381169887, "cancelamento_linha": 0.0006124292713927235, "conta_segunda_via": 8.822880177767273e-05, "fidelidade_resgate": 9.99763302503095e-05, "roaming_pacote": 0.9771871421927146, "internet_consumo": 6.871265991390328e-05, "negociacao_religacao": 4.436422762035254e-05, "suporte_sem_sinal": 2.690826424621386e-05, "roaming_duvida": 0.001144168510492617, "fidelidade_pontos": 9.99763302503095e-05, "internet_pacote_adicional": 5.696479585625298e-05, "vas_contratacao": 0.00032780976667251354, "sem_correspondencia": 0.0016647553596432533}, "confidence": 0.9771871421927146, "input_tokens": 507, "latency_ms": 166.41538599998285} +{"id": "g0234-roaming_pacote-regionalismo-01-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 90, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.011790862163457753, "roaming_cobranca": 0.0020489446148247007, "vas_consulta": 0.0006651949246834426, "conta_explicacao": 0.00031421583347353673, "suporte_chip_esim": 0.002981196823598137, "desconto_retencao": 0.00035605318562964165, "roaming_pacote": 0.9366641984479128, "roaming_duvida": 0.0026308969628203904, "bonus_nao_recebido": 0.00016818761588833041, "negociacao_divida": 9.002434353959096e-05, "parceiros_ofertas": 4.526708271781061e-05, "portabilidade": 0.00045718134004109833, "internet_pacote_adicional": 0.0012427477289442734, "marketplace_compra": 0.001595719670495415, "vas_cancelamento": 0.0026308969628203904, "sem_correspondencia": 0.03631841229915268}, "confidence": 0.9366641984479128, "input_tokens": 515, "latency_ms": 185.85950099998172} +{"id": "g0234-roaming_pacote-regionalismo-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.06710839056672274, "conta_pagamento_confirmacao": 0.0015782380741539846, "roaming_pacote": 0.9264027560858894, "roaming_cobranca": 0.00039904107675275497, "seguranca_perda_roubo": 0.000844769966114722, "atendimento_humano": 8.364355362841267e-05, "internet_pacote_adicional": 0.00024203064753528807, "sem_correspondencia": 0.0033411300292027412}, "confidence": 0.9264027560858894, "input_tokens": 305, "latency_ms": 110.14939199998253} +{"id": "g0234-roaming_pacote-regionalismo-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 62, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.014980184528984003, "roaming_duvida": 0.161052161400964, "roaming_pacote": 0.7217857115050224, "internet_pacote_adicional": 0.0006581833733163648, "bonus_nao_recebido": 0.0013933742122449306, "roaming_cobranca": 0.0017891279034797506, "plano_troca": 0.0006581833733163648, "sem_correspondencia": 0.09768307370267224}, "confidence": 0.7217857115050224, "input_tokens": 308, "latency_ms": 109.90996699996458} +{"id": "g0234-roaming_pacote-regionalismo-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 100, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.005905229936751594, "suporte_chip_esim": 0.0004847307912320606, "roaming_cobranca": 7.433587441810861e-05, "vas_cancelamento": 3.9789126331245074e-05, "negociacao_religacao": 0.00013887769687382075, "roaming_pacote": 0.9931069758699811, "internet_pacote_adicional": 4.799484777878066e-05, "sem_correspondencia": 0.0002020658566333582}, "confidence": 0.9931069758699811, "input_tokens": 314, "latency_ms": 111.78687599999648} +{"id": "g0234-roaming_pacote-regionalismo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 91, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.003153093685514311, "internet_pacote_adicional": 0.0007972269329799369, "marketplace_pedido": 0.0002932833985914821, "suporte_sem_sinal": 0.0002284093404848892, "portabilidade": 0.0005479255238005196, "roaming_duvida": 0.9906725869943944, "roaming_cobranca": 0.0002588216908364662, "sem_correspondencia": 0.004048652433398}, "confidence": 0.9906725869943944, "input_tokens": 312, "latency_ms": 109.7651869999936} +{"id": "g0234-roaming_pacote-regionalismo-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.002470644053581227, "roaming_duvida": 0.00029507635284972613, "conta_pagamento_confirmacao": 8.454079053145657e-05, "roaming_pacote": 0.9967289496862746, "roaming_cobranca": 0.00010855252378926459, "marketplace_compra": 2.0080197814009114e-05, "conta_vencimento": 1.4690986553069259e-05, "conta_segunda_via": 9.485213819761143e-06, "vas_contratacao": 2.7446376238462787e-05, "atendimento_humano": 4.2090381180628925e-06, "cadastro_atualizacao": 6.519085765361799e-06, "sem_correspondencia": 0.00022980569466522088}, "confidence": 0.9967289496862746, "input_tokens": 408, "latency_ms": 147.8557129999558} +{"id": "g0234-roaming_pacote-regionalismo-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.07530998646504493, "internet_pacote_adicional": 0.0017711211221044122, "roaming_pacote": 0.91746345529107, "sem_correspondencia": 0.00545543712178062}, "confidence": 0.91746345529107, "input_tokens": 209, "latency_ms": 76.82487900001433} +{"id": "g0234-roaming_pacote-regionalismo-08-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_debito_automatico_digital": 0.003583526646564555, "desconto_retencao": 0.0009060574288729207, "roaming_cobranca": 0.0002290871940921171, "roaming_duvida": 0.0005495516100718251, "internet_pacote_adicional": 0.0002290871940921171, "beneficios_consulta": 4.8019284532201445e-05, "plano_consulta": 6.98676467304617e-05, "roaming_pacote": 0.9936126199424795, "recarga_saldo": 3.739745639620709e-05, "seguranca_perda_roubo": 2.13084283431824e-05, "bonus_nao_recebido": 7.838932711131662e-06, "sem_correspondencia": 0.0007056382351138944}, "confidence": 0.9936126199424795, "input_tokens": 407, "latency_ms": 146.21485499998244} +{"id": "g0234-roaming_pacote-regionalismo-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"recarga_nao_creditada": 0.002791093564645813, "roaming_duvida": 0.0019182886830835444, "troca_numero": 0.00017842864201561223, "bonus_nao_recebido": 6.987366017361404e-05, "internet_pacote_adicional": 0.00025961214225470025, "roaming_pacote": 0.9936981392534208, "roaming_cobranca": 0.00017842864201561223, "sem_correspondencia": 0.0009061354123902747}, "confidence": 0.9936981392534208, "input_tokens": 298, "latency_ms": 109.08988200003478} +{"id": "g0234-roaming_pacote-regionalismo-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 86, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"plano_consulta": 0.0016982095305009416, "roaming_pacote": 0.9968242530904123, "internet_pacote_adicional": 0.00010856290316577223, "conta_pagamento_confirmacao": 4.525575107584614e-05, "roaming_cobranca": 0.00015795809205222574, "roaming_duvida": 9.580642577938535e-05, "suporte_sem_sinal": 3.993806014857369e-05, "sem_correspondencia": 0.0010300161468650175}, "confidence": 0.9968242530904123, "input_tokens": 313, "latency_ms": 110.96238400000402} +{"id": "g0234-roaming_pacote-regionalismo-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 79, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9701148025460122, "roaming_cobranca": 0.009510670869305512, "internet_pacote_adicional": 0.006536582122583294, "sem_correspondencia": 0.013837944462098946}, "confidence": 0.9701148025460122, "input_tokens": 213, "latency_ms": 78.25491599999168} +{"id": "g0236-roaming_pacote-longo_contexto-00-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 83, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida", "suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 303, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0040411431283922505, "internet_problema_conexao": 0.0009017009134208898, "seguranca_fraude": 0.0002583416370282999, "marketplace_pedido": 0.00017755543739485935, "roaming_duvida": 0.0040411431283922505, "roaming_pacote": 0.9888351206425764, "roaming_cobranca": 0.0002583416370282999, "sem_correspondencia": 0.0014866534757667555}, "confidence": 0.9888351206425764, "input_tokens": 357, "latency_ms": 123.33749199996191} +{"id": "g0236-roaming_pacote-longo_contexto-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 257, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.006686163978549931, "roaming_duvida": 0.9923147183344475, "internet_pacote_adicional": 0.00037720755975900397, "sem_correspondencia": 0.0006219101272435595}, "confidence": 0.9923147183344475, "input_tokens": 247, "latency_ms": 81.4468510000097} +{"id": "g0236-roaming_pacote-longo_contexto-02-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 253, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.005918161666433174, "roaming_cobranca": 0.001165355127866601, "suporte_configuracao": 0.000907579486138786, "roaming_pacote": 0.8783330689951165, "suporte_sem_sinal": 0.00020250835608957697, "fidelidade_resgate": 8.986253828369125e-05, "vas_cancelamento": 8.441804232127562e-05, "negociacao_religacao": 8.986253828369125e-05, "roaming_duvida": 0.10490192555690421, "desconto_retencao": 0.0006237696504738073, "marketplace_compra": 8.441804232127562e-05, "sem_correspondencia": 0.007599069999767275}, "confidence": 0.8783330689951165, "input_tokens": 448, "latency_ms": 150.30899599997838} +{"id": "g0236-roaming_pacote-longo_contexto-03-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 238, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"internet_pacote_adicional": 0.0006262025866741299, "bonus_nao_recebido": 4.003179204818505e-05, "internet_problema_conexao": 3.5327932487433944e-05, "roaming_cobranca": 1.567667501202481e-05, "roaming_pacote": 0.9991637315346146, "roaming_duvida": 6.600126705408694e-05, "desconto_retencao": 1.2996420061219643e-05, "sem_correspondencia": 4.003179204818505e-05}, "confidence": 0.9991637315346146, "input_tokens": 337, "latency_ms": 120.31986499999903} +{"id": "g0236-roaming_pacote-longo_contexto-04-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_cobranca": 0.008129123782653274, "roaming_pacote": 0.8291931685631592, "beneficios_consulta": 0.0006672791145125969, "troca_numero": 0.0001911786671524791, "portabilidade": 0.0001488900956848982, "vas_cancelamento": 6.206662599733304e-05, "conta_contestacao": 5.477360519652293e-05, "marketplace_compra": 0.0001488900956848982, "internet_pacote_adicional": 0.0005196774969096041, "suporte_configuracao": 0.0001911786671524791, "roaming_duvida": 0.011827805312129151, "conta_pagamento_confirmacao": 0.0009708853827698642, "atendimento_humano": 0.00016871458160231414, "suporte_chip_esim": 0.00024547826775226907, "plano_nova_linha": 0.14409216678338985, "sem_correspondencia": 0.0033887229582534395}, "confidence": 0.8291931685631592, "input_tokens": 533, "latency_ms": 188.59446900000876} +{"id": "g0236-roaming_pacote-longo_contexto-05-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 218, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"suporte_configuracao": 0.020064907429883604, "vas_contratacao": 0.0012827066173030346, "suporte_sem_sinal": 0.0006059077029935225, "roaming_duvida": 0.0016470278987706522, "reclamacao_atendimento": 0.000998972918006476, "internet_consumo": 0.0003243190226549729, "roaming_pacote": 0.9667813809329087, "plano_nova_linha": 0.0005347116711439306, "roaming_cobranca": 0.00022290098717872927, "internet_pacote_adicional": 0.00011931030081557977, "conta_segunda_via": 3.6387585878484876e-05, "sem_correspondencia": 0.007381466932462301}, "confidence": 0.9667813809329087, "input_tokens": 440, "latency_ms": 150.71917200003782} +{"id": "g0236-roaming_pacote-longo_contexto-06-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 241, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.029195031626286925, "roaming_pacote": 0.9668066672528074, "internet_pacote_adicional": 0.0012827401666974487, "sem_correspondencia": 0.002715560954208244}, "confidence": 0.9668066672528074, "input_tokens": 238, "latency_ms": 80.26589999997213} +{"id": "g0236-roaming_pacote-longo_contexto-07-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 228, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.0052067367898104835, "conta_segunda_via": 0.0007046551981874932, "fidelidade_resgate": 0.00012245071256189566, "bonus_nao_recebido": 5.784162097354351e-05, "plano_consulta": 0.0003328555468388627, "atendimento_humano": 7.427011147244863e-05, "roaming_cobranca": 0.00015722982722099892, "roaming_pacote": 0.9922284008804497, "recarga_realizar": 3.734535734776902e-05, "conta_explicacao": 3.2957162185321023e-05, "internet_pacote_adicional": 1.9989529322519014e-05, "sem_correspondencia": 0.0010252672636288896}, "confidence": 0.9922284008804497, "input_tokens": 440, "latency_ms": 149.6141169999987} +{"id": "g0236-roaming_pacote-longo_contexto-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 202, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9752512522034368, "internet_pacote_adicional": 0.0035173052145500952, "marketplace_pedido": 0.00028871799369617663, "internet_problema_conexao": 0.00012035556596971505, "vas_contratacao": 0.0004760154974407519, "roaming_cobranca": 0.000611215997451184, "negociacao_divida": 4.1593770620301525e-05, "conta_vencimento": 4.1593770620301525e-05, "atendimento_humano": 6.857653435031319e-05, "seguranca_perda_roubo": 0.0002547927351573146, "beneficios_consulta": 0.001466230955563102, "sem_correspondencia": 0.01786234976114397}, "confidence": 0.9752512522034368, "input_tokens": 425, "latency_ms": 149.18218100001468} +{"id": "g0236-roaming_pacote-longo_contexto-09-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["suporte_configuracao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 201, "length_bucket": "longo"}, "pred": "roaming_pacote", "probabilities": {"portabilidade": 0.014329745691444233, "bonus_nao_recebido": 0.0009160699936900628, "plano_nova_linha": 0.0028216942293523657, "roaming_duvida": 0.0028216942293523657, "roaming_pacote": 0.886549973044553, "seguranca_perda_roubo": 0.0002175856952500349, "suporte_sem_sinal": 0.0001591890952801466, "recarga_realizar": 0.00020440284439923485, "recarga_saldo": 0.00020440284439923485, "internet_pacote_adicional": 9.070321237508197e-05, "roaming_cobranca": 9.070321237508197e-05, "fidelidade_pontos": 0.0002624584474518871, "suporte_configuracao": 0.07277245331737965, "fidelidade_resgate": 0.00038187478773651803, "cancelamento_linha": 0.0019393201918602358, "sem_correspondencia": 0.016237729163101053}, "confidence": 0.886549973044553, "input_tokens": 529, "latency_ms": 188.95320799998672} +{"id": "g0236-roaming_pacote-longo_contexto-10-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["roaming_duvida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 207, "length_bucket": "longo"}, "pred": "roaming_duvida", "probabilities": {"suporte_sem_sinal": 0.0038020266999633226, "internet_pacote_adicional": 0.0010892988873300105, "roaming_cobranca": 0.0002430554351794517, "roaming_pacote": 0.2665426495540456, "recarga_saldo": 9.518187601065126e-05, "fidelidade_resgate": 3.50154553564479e-05, "desconto_retencao": 1.874242265433523e-05, "internet_problema_conexao": 2.5617854393460687e-05, "parceiros_ofertas": 7.890854673586643e-05, "vas_consulta": 4.786045290867023e-05, "conta_explicacao": 2.123794723748461e-05, "atendimento_humano": 0.0005145483603127, "beneficios_consulta": 0.0005145483603127, "roaming_duvida": 0.7245380407920895, "seguranca_fraude": 0.0008483468264514222, "sem_correspondencia": 0.0015849205290183247}, "confidence": 0.7245380407920895, "input_tokens": 525, "latency_ms": 189.6291019999694} +{"id": "g0236-roaming_pacote-longo_contexto-11-D1", "gold": "roaming_pacote", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_pacote", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"roaming_duvida": 0.009679487906686301, "roaming_cobranca": 0.0009003326234612208, "marketplace_pedido": 0.00022763973660576206, "roaming_pacote": 0.9873346085024587, "recarga_nao_creditada": 0.0003312138623873325, "suporte_chip_esim": 0.0001218467706032869, "internet_pacote_adicional": 9.489436036056165e-05, "sem_correspondencia": 0.001309976237436758}, "confidence": 0.9873346085024587, "input_tokens": 332, "latency_ms": 118.15136199999188} +{"id": "g0240-roaming_duvida-erros_digitacao-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"seguranca_fraude": 0.0009090388618963023, "recarga_realizar": 0.0002028339868360683, "bonus_nao_recebido": 7.461845372782851e-05, "beneficios_consulta": 4.817729469370031e-05, "conta_contestacao": 7.461845372782851e-05, "roaming_cobranca": 4.525837996627643e-05, "portabilidade": 1.4693244724693347e-05, "cadastro_atualizacao": 1.4693244724693347e-05, "suporte_configuracao": 8.455378541192742e-05, "vas_contratacao": 2.57874475799304e-05, "internet_pacote_adicional": 2.00832843686626e-05, "roaming_duvida": 0.9968821582555534, "suporte_chip_esim": 6.58505542904606e-05, "conta_pagamento_confirmacao": 2.7450595058470675e-05, "roaming_pacote": 0.0008022239799525125, "sem_correspondencia": 0.0007079601774871789}, "confidence": 0.9968821582555534, "input_tokens": 531, "latency_ms": 188.4021150000308} +{"id": "g0240-roaming_duvida-erros_digitacao-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.005217645444365767, "roaming_cobranca": 0.00017853800912363311, "atendimento_humano": 0.00012270725952735783, "portabilidade": 2.7379690469714292e-05, "roaming_duvida": 0.9943072224729544, "reclamacao_atendimento": 3.302621086435272e-05, "internet_consumo": 2.9145528791896988e-05, "sem_correspondencia": 8.43353839029744e-05}, "confidence": 0.9943072224729544, "input_tokens": 311, "latency_ms": 111.413309999989} +{"id": "g0240-roaming_duvida-erros_digitacao-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"cadastro_atualizacao": 0.005203950806193807, "vas_contratacao": 0.0003769729320188764, "negociacao_religacao": 0.00020177907010541596, "suporte_chip_esim": 0.00015714569780551785, "beneficios_consulta": 0.00020177907010541596, "recarga_saldo": 7.423037155047371e-05, "roaming_duvida": 0.991697486378633, "internet_pacote_adicional": 3.293952770184183e-05, "desconto_retencao": 3.094382260601656e-05, "marketplace_compra": 2.263898423791412e-05, "roaming_pacote": 0.0007980517033464899, "roaming_cobranca": 6.550807297099673e-05, "vas_cancelamento": 5.101773852731098e-05, "conta_contestacao": 2.4099073276788335e-05, "plano_nova_linha": 0.00015714569780551785, "sem_correspondencia": 0.0009043110531144209}, "confidence": 0.991697486378633, "input_tokens": 508, "latency_ms": 166.90568199999234} +{"id": "g0240-roaming_duvida-erros_digitacao-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0024677982510978727, "suporte_sem_sinal": 0.0002295409938008373, "cadastro_atualizacao": 6.576459579999505e-05, "roaming_duvida": 0.9955808710238966, "vas_consulta": 5.803705209322352e-05, "recarga_saldo": 1.770030083521929e-05, "suporte_configuracao": 1.770030083521929e-05, "roaming_pacote": 0.0004859382876896624, "suporte_chip_esim": 3.1064995410449874e-05, "internet_pacote_adicional": 1.0735775142697631e-05, "negociacao_divida": 6.117060286482284e-06, "sem_correspondencia": 0.00102873136311175}, "confidence": 0.9955808710238966, "input_tokens": 418, "latency_ms": 148.35480199997164} +{"id": "g0240-roaming_duvida-erros_digitacao-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.0011687157241161233, "internet_pacote_adicional": 9.593402860580085e-05, "conta_contestacao": 5.1349785195122645e-05, "internet_problema_conexao": 3.114521909049975e-05, "roaming_cobranca": 0.00023013377107318852, "atendimento_humano": 2.4255921016611675e-05, "roaming_duvida": 0.9981519050834714, "roaming_pacote": 3.114521909049975e-05, "internet_consumo": 6.528392576684506e-06, "cancelamento_linha": 4.215047047079141e-06, "recarga_realizar": 1.7570930250853435e-06, "plano_troca": 8.923254668689747e-06, "cadastro_atualizacao": 1.2983258933395363e-05, "desconto_retencao": 6.132857265711951e-06, "negociacao_divida": 3.529215683282718e-05, "sem_correspondencia": 0.0001395831879911772}, "confidence": 0.9981519050834714, "input_tokens": 502, "latency_ms": 166.45816199996943} +{"id": "g0240-roaming_duvida-erros_digitacao-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 78, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_contestacao": 0.023788021441398518, "recarga_realizar": 0.0032193586194102838, "desconto_retencao": 0.0008139813320822227, "plano_consulta": 0.0008139813320822227, "atendimento_humano": 0.0009223616872742453, "roaming_pacote": 0.5414128724887947, "fidelidade_pontos": 0.0007183360043242446, "plano_troca": 0.0005594406426761057, "suporte_sem_sinal": 0.002841074009938595, "fidelidade_resgate": 0.0022126306637039934, "roaming_cobranca": 0.001045172719102919, "sem_correspondencia": 0.42165276905921195}, "confidence": 0.5414128724887947, "input_tokens": 408, "latency_ms": 147.2829420000039} +{"id": "g0240-roaming_duvida-erros_digitacao-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.003435374267100987, "internet_problema_conexao": 0.00041029694582697733, "suporte_chip_esim": 0.0002819926919875618, "internet_pacote_adicional": 0.00019381055390045612, "roaming_pacote": 0.01358716879833145, "conta_explicacao": 0.0005268317068311923, "roaming_duvida": 0.9525340712310777, "suporte_sem_sinal": 7.129891826202751e-05, "marketplace_compra": 5.5527653374611114e-05, "plano_nova_linha": 0.0001037393139428149, "beneficios_consulta": 3.585134757731643e-05, "sem_correspondencia": 0.028764036571786895}, "confidence": 0.9525340712310777, "input_tokens": 413, "latency_ms": 146.98860000004288} +{"id": "g0240-roaming_duvida-erros_digitacao-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.0016977497395895837, "recarga_saldo": 0.00012298457864083314, "desconto_retencao": 0.00015791532483546209, "internet_consumo": 3.523567172042797e-05, "roaming_cobranca": 0.00012298457864083314, "roaming_pacote": 0.0006245672254491778, "conta_segunda_via": 4.5243498063095e-05, "internet_problema_conexao": 1.1439347763065771e-05, "reclamacao_atendimento": 3.10953711537653e-05, "suporte_sem_sinal": 4.5243498063095e-05, "roaming_duvida": 0.9965543625241658, "sem_correspondencia": 0.0005511786419147541}, "confidence": 0.9965543625241658, "input_tokens": 416, "latency_ms": 146.84455399998342} +{"id": "g0240-roaming_duvida-erros_digitacao-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.0014978994222316388, "negociacao_divida": 0.00013932634964782385, "conta_explicacao": 6.581310748913183e-05, "roaming_duvida": 0.9963152678393583, "marketplace_compra": 3.5227217929906556e-05, "plano_troca": 1.6640159496206427e-05, "suporte_configuracao": 2.5772783201829003e-05, "portabilidade": 2.1366387730866936e-05, "roaming_cobranca": 0.00020271864256767735, "suporte_sem_sinal": 5.807986350862589e-05, "roaming_pacote": 0.0011665652429962052, "conta_debito_automatico_digital": 4.814989802859413e-05, "vas_consulta": 3.74991782894774e-05, "beneficios_consulta": 1.6640159496206427e-05, "internet_consumo": 5.807986350862589e-05, "sem_correspondencia": 0.0002949538845190264}, "confidence": 0.9963152678393583, "input_tokens": 525, "latency_ms": 187.48519900003657} +{"id": "g0240-roaming_duvida-erros_digitacao-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 73, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"marketplace_pedido": 0.008135765598839766, "conta_pagamento_confirmacao": 0.0009716786345916988, "desconto_retencao": 0.00031545786619958737, "roaming_duvida": 0.9403666458228007, "roaming_cobranca": 0.00021681080934925337, "plano_troca": 6.612356092182092e-05, "plano_consulta": 7.976023938333146e-05, "vas_contratacao": 0.00014901174479173534, "roaming_pacote": 0.041316826899182674, "seguranca_perda_roubo": 0.00019133486769757534, "internet_problema_conexao": 5.4818357401965176e-05, "sem_correspondencia": 0.008135765598839766}, "confidence": 0.9403666458228007, "input_tokens": 413, "latency_ms": 147.84359200001518} +{"id": "g0240-roaming_duvida-erros_digitacao-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 70, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.006688869033060611, "marketplace_compra": 0.00012251090978357472, "plano_consulta": 0.00015730712198364883, "recarga_nao_creditada": 3.297336404773958e-05, "roaming_duvida": 0.9927161840199221, "internet_problema_conexao": 3.509996332070015e-05, "roaming_cobranca": 4.5069245028586456e-05, "sem_correspondencia": 0.00020198634285300407}, "confidence": 0.9927161840199221, "input_tokens": 308, "latency_ms": 109.99155799999016} +{"id": "g0240-roaming_duvida-erros_digitacao-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 60, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.005208526428656948, "roaming_duvida": 0.9925694456773093, "roaming_pacote": 0.0009051061770735814, "sem_correspondencia": 0.0013169217169599625}, "confidence": 0.9925694456773093, "input_tokens": 205, "latency_ms": 76.63638100001435} +{"id": "g0241-roaming_duvida-regionalismo-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 166, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"plano_troca": 0.0031406898208856293, "conta_explicacao": 0.0013092343019181162, "fidelidade_resgate": 0.00013799228019196325, "roaming_cobranca": 0.0002007775829628958, "reclamacao_atendimento": 0.00022751080754490174, "roaming_duvida": 0.9867754085766146, "conta_contestacao": 6.518293769914988e-05, "plano_nova_linha": 3.953545020467286e-05, "marketplace_pedido": 3.714011836648139e-05, "conta_segunda_via": 5.076452292299253e-05, "roaming_pacote": 0.00048164038335212004, "sem_correspondencia": 0.007534123217336487}, "confidence": 0.9867754085766146, "input_tokens": 448, "latency_ms": 150.84097999999813} +{"id": "g0241-roaming_duvida-regionalismo-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"atendimento_humano": 0.002775307318174005, "internet_problema_conexao": 0.0024492001120089194, "reclamacao_atendimento": 0.00017741946104218758, "conta_debito_automatico_digital": 0.0001219384934231681, "marketplace_pedido": 0.00017741946104218758, "vas_cancelamento": 8.38070192016669e-05, "roaming_cobranca": 0.00037559700197372286, "roaming_duvida": 0.98807784621003, "roaming_pacote": 0.00048227609696597595, "conta_contestacao": 7.872940859350568e-05, "negociacao_divida": 1.5502739733982675e-05, "sem_correspondencia": 0.005184956677810647}, "confidence": 0.98807784621003, "input_tokens": 426, "latency_ms": 148.87869900002215} +{"id": "g0241-roaming_duvida-regionalismo-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"conta_contestacao": 0.004049117363105931, "cancelamento_linha": 0.00020159368298646, "negociacao_divida": 0.00013855317698857996, "plano_nova_linha": 0.00013855317698857996, "conta_explicacao": 0.00017790580081617177, "beneficios_consulta": 7.41621714407518e-05, "roaming_duvida": 0.9907863515429952, "conta_vencimento": 2.562976064095202e-05, "portabilidade": 4.2256331531690545e-05, "roaming_pacote": 0.0016879232418996548, "roaming_cobranca": 5.4258203702674304e-05, "vas_cancelamento": 5.7757557192333284e-05, "parceiros_ofertas": 8.403674984416466e-05, "troca_numero": 2.1247817863343183e-05, "suporte_chip_esim": 0.00029331707798656265, "sem_correspondencia": 0.002167336344017128}, "confidence": 0.9907863515429952, "input_tokens": 506, "latency_ms": 166.2156300000106} +{"id": "g0241-roaming_duvida-regionalismo-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9992155334131747, "roaming_pacote": 0.0003798307594033304, "roaming_cobranca": 0.00010882333456410291, "sem_correspondencia": 0.00029581249285792006}, "confidence": 0.9992155334131747, "input_tokens": 224, "latency_ms": 79.23829899999646} +{"id": "g0241-roaming_duvida-regionalismo-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 109, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.007560309164874192, "roaming_duvida": 0.9902050908813885, "roaming_cobranca": 0.0005476669590073111, "sem_correspondencia": 0.0016869329947300203}, "confidence": 0.9902050908813885, "input_tokens": 217, "latency_ms": 78.94844700001613} +{"id": "g0241-roaming_duvida-regionalismo-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 122, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.002798929686538225, "roaming_duvida": 0.9964879918911417, "roaming_pacote": 0.0003787939418870143, "sem_correspondencia": 0.00033428448043309935}, "confidence": 0.9964879918911417, "input_tokens": 218, "latency_ms": 78.60836499997959} +{"id": "g0241-roaming_duvida-regionalismo-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9950771526737517, "vas_consulta": 0.00020246672529428402, "cadastro_atualizacao": 5.800768800138676e-05, "roaming_cobranca": 2.7400891613691382e-05, "negociacao_divida": 2.7400891613691382e-05, "internet_consumo": 5.119160498731741e-05, "roaming_pacote": 0.0013202488935295917, "conta_contestacao": 2.418120197713886e-05, "beneficios_consulta": 2.2716137011855296e-05, "troca_numero": 1.5612557423794937e-05, "parceiros_ofertas": 6.508282220029846e-06, "sem_correspondencia": 0.003167112452575535}, "confidence": 0.9950771526737517, "input_tokens": 407, "latency_ms": 147.00905699999112} +{"id": "g0241-roaming_duvida-regionalismo-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_pacote", "probabilities": {"conta_debito_automatico_digital": 0.005438372521720737, "roaming_pacote": 0.9145936308233673, "bonus_nao_recebido": 0.0005732002466679164, "seguranca_fraude": 0.00044640880096169576, "suporte_configuracao": 0.0007360036855732876, "parceiros_ofertas": 0.00044640880096169576, "roaming_cobranca": 0.011513034718828715, "sem_correspondencia": 0.0662529404019186}, "confidence": 0.9145936308233673, "input_tokens": 334, "latency_ms": 118.11926999996558} +{"id": "g0241-roaming_duvida-regionalismo-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 108, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.002471042179880708, "roaming_duvida": 0.9968895652989322, "roaming_pacote": 0.00026044592961908553, "sem_correspondencia": 0.00037894659156802575}, "confidence": 0.9968895652989322, "input_tokens": 215, "latency_ms": 77.83353199999965} +{"id": "g0241-roaming_duvida-regionalismo-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 116, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_consulta": 0.0021734299876759755, "seguranca_fraude": 0.0003333062836998225, "recarga_nao_creditada": 0.00010820870738918948, "vas_cancelamento": 4.237513866902992e-05, "conta_explicacao": 0.00037768549977190664, "roaming_duvida": 0.9935720285261821, "roaming_pacote": 0.0001226165293864209, "cadastro_atualizacao": 2.130755784368575e-05, "recarga_realizar": 1.7664585889728672e-05, "negociacao_religacao": 1.4644456063183702e-05, "roaming_cobranca": 5.441075508670196e-05, "sem_correspondencia": 0.003162321972342287}, "confidence": 0.9935720285261821, "input_tokens": 422, "latency_ms": 147.5657720000072} +{"id": "g0241-roaming_duvida-regionalismo-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 0.0010296976000544295, "recarga_nao_creditada": 0.00013935441635142657, "roaming_cobranca": 0.0002603483249988795, "cancelamento_linha": 4.5241755105773396e-05, "internet_pacote_adicional": 0.00013935441635142657, "portabilidade": 2.274898311001091e-05, "parceiros_ofertas": 2.9210272517054153e-05, "recarga_realizar": 2.5777975019952218e-05, "roaming_pacote": 0.0013221578899722565, "marketplace_compra": 0.00012297984079161805, "roaming_duvida": 0.9965159713343398, "vas_cancelamento": 7.459104396669472e-05, "internet_problema_conexao": 5.126562481213531e-05, "conta_segunda_via": 1.379795573350647e-05, "fidelidade_resgate": 8.452272608349975e-05, "sem_correspondencia": 0.00012297984079161805}, "confidence": 0.9965159713343398, "input_tokens": 517, "latency_ms": 187.05265900001677} +{"id": "g0241-roaming_duvida-regionalismo-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9996708445138064, "roaming_cobranca": 0.00017950110219911502, "roaming_pacote": 7.482719199724144e-05, "sem_correspondencia": 7.482719199724144e-05}, "confidence": 0.9996708445138064, "input_tokens": 223, "latency_ms": 78.99772499996516} +{"id": "g0242-roaming_duvida-emocional-00-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"desconto_retencao": 0.0006259680338796452, "cancelamento_linha": 6.597654537142942e-05, "conta_explicacao": 0.00017934284438766036, "roaming_pacote": 0.00015826950467282133, "plano_consulta": 6.597654537142942e-05, "plano_nova_linha": 1.0117830927978477e-05, "roaming_cobranca": 2.0121709477369367e-05, "seguranca_fraude": 6.953876721419321e-06, "roaming_duvida": 0.9987894810119138, "internet_problema_conexao": 1.2204433723854792e-05, "internet_consumo": 1.2863378507109615e-06, "fidelidade_resgate": 2.4271414641663762e-05, "vas_contratacao": 5.415684636023381e-06, "marketplace_pedido": 3.7221419876518578e-06, "recarga_nao_creditada": 1.0770374959100832e-05, "sem_correspondencia": 2.0121709477369367e-05}, "confidence": 0.9987894810119138, "input_tokens": 515, "latency_ms": 185.57073600004514} +{"id": "g0242-roaming_duvida-emocional-01-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_problema_conexao": 0.010166706028352686, "suporte_sem_sinal": 0.0012142398784613134, "recarga_nao_creditada": 0.0007364737145325283, "cancelamento_linha": 0.0003942059725073681, "roaming_pacote": 0.06629525106045761, "roaming_cobranca": 0.0005735663055894393, "roaming_duvida": 0.9151777114480304, "sem_correspondencia": 0.005441845592068688}, "confidence": 0.9151777114480304, "input_tokens": 306, "latency_ms": 109.59071500002437} +{"id": "g0242-roaming_duvida-emocional-02-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9763825686848376, "vas_contratacao": 0.0018848617682582802, "conta_segunda_via": 0.0003275398623292204, "roaming_pacote": 0.008447364385901213, "parceiros_ofertas": 0.0003275398623292204, "roaming_cobranca": 0.00028905291397852186, "reclamacao_atendimento": 5.022986472789003e-05, "sem_correspondencia": 0.012290842657637819}, "confidence": 0.9763825686848376, "input_tokens": 314, "latency_ms": 110.47738000002028} +{"id": "g0242-roaming_duvida-emocional-03-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 92, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9995946392385056, "roaming_pacote": 0.0002304664076689443, "roaming_cobranca": 6.602973131228864e-05, "sem_correspondencia": 0.00010886462251318458}, "confidence": 0.9995946392385056, "input_tokens": 210, "latency_ms": 77.77221099996723} +{"id": "g0242-roaming_duvida-emocional-04-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_duvida": 0.9791518036763618, "roaming_pacote": 0.0024270746646495728, "internet_problema_conexao": 0.00047791933806180483, "roaming_cobranca": 0.0001992264205078598, "plano_nova_linha": 0.0003284688371767567, "cadastro_atualizacao": 0.0002898727314040516, "desconto_retencao": 0.0012991194521225794, "sem_correspondencia": 0.015826514879715727}, "confidence": 0.9791518036763618, "input_tokens": 301, "latency_ms": 109.06636799995795} +{"id": "g0242-roaming_duvida-emocional-05-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 77, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_pontos": 0.0031281294049618105, "cadastro_atualizacao": 0.000615965201386529, "internet_problema_conexao": 0.00025677249790166765, "plano_nova_linha": 0.00022660093406713118, "suporte_chip_esim": 0.0003736017799569965, "internet_consumo": 5.729368857851146e-05, "marketplace_compra": 3.475037873089473e-05, "atendimento_humano": 5.729368857851146e-05, "roaming_cobranca": 0.000896224079720971, "roaming_duvida": 0.9828290432040471, "bonus_nao_recebido": 2.7063622167648704e-05, "vas_contratacao": 0.00017647698489619358, "plano_troca": 7.356655235060088e-05, "marketplace_pedido": 7.356655235060088e-05, "roaming_pacote": 0.004551401428034178, "sem_correspondencia": 0.00662225000227075}, "confidence": 0.9828290432040471, "input_tokens": 520, "latency_ms": 185.55750499996293} +{"id": "g0242-roaming_duvida-emocional-06-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 115, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"vas_contratacao": 0.009223479389234393, "conta_segunda_via": 0.001248262195569096, "suporte_chip_esim": 0.0029944253413438297, "roaming_pacote": 0.01952610602023587, "roaming_duvida": 0.9408204751730332, "conta_debito_automatico_digital": 0.0006681466059665654, "roaming_cobranca": 0.003393128443367864, "sem_correspondencia": 0.02212597683124912}, "confidence": 0.9408204751730332, "input_tokens": 329, "latency_ms": 117.82438000000184} +{"id": "g0242-roaming_duvida-emocional-07-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 93, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.010982154680080694, "roaming_cobranca": 0.0002582755227175188, "roaming_duvida": 0.988582059799464, "sem_correspondencia": 0.00017750999773788486}, "confidence": 0.988582059799464, "input_tokens": 209, "latency_ms": 76.9107240000153} +{"id": "g0242-roaming_duvida-emocional-08-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"internet_problema_conexao": 0.003983765110998833, "reclamacao_atendimento": 0.0006922745731185675, "cancelamento_linha": 0.00017503442325320204, "suporte_sem_sinal": 0.00041988575353588646, "roaming_cobranca": 0.0006922745731185675, "conta_contestacao": 0.00022474864825239123, "roaming_pacote": 0.01082899631007726, "recarga_saldo": 0.000120299282521287, "parceiros_ofertas": 0.00017503442325320204, "roaming_duvida": 0.974795182697091, "plano_consulta": 3.905545889197502e-05, "recarga_realizar": 0.00013631694589404545, "vas_consulta": 9.368917543050648e-05, "conta_debito_automatico_digital": 6.049027805895078e-05, "conta_segunda_via": 0.000120299282521287, "sem_correspondencia": 0.0074426530639831}, "confidence": 0.974795182697091, "input_tokens": 503, "latency_ms": 166.41845700002023} +{"id": "g0242-roaming_duvida-emocional-09-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_pacote": 0.0015003080921377877, "suporte_chip_esim": 0.00015813130951521296, "roaming_cobranca": 5.817325777616492e-05, "conta_pagamento_confirmacao": 2.2780975067266036e-05, "cancelamento_linha": 5.133771980072077e-05, "atendimento_humano": 1.0760970660603463e-05, "conta_explicacao": 1.2980208323951569e-05, "suporte_sem_sinal": 1.6666917401855606e-05, "plano_nova_linha": 3.314612313950338e-05, "marketplace_pedido": 2.1400745561817814e-05, "recarga_nao_creditada": 7.872894317933762e-06, "roaming_duvida": 0.9979173744741991, "vas_contratacao": 2.2780975067266036e-05, "marketplace_compra": 6.9478048499524054e-06, "suporte_configuracao": 7.469594155612357e-05, "sem_correspondencia": 8.464159062469148e-05}, "confidence": 0.9979173744741991, "input_tokens": 517, "latency_ms": 187.41345500001216} +{"id": "g0242-roaming_duvida-emocional-10-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["roaming_duvida"], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"fidelidade_resgate": 0.018724124461659386, "atendimento_humano": 0.004177916889769192, "roaming_pacote": 0.13835360605056085, "internet_pacote_adicional": 0.0009322192647010295, "negociacao_religacao": 0.0006407043061114209, "recarga_realizar": 0.0003429443021474676, "internet_consumo": 0.0013563710266816904, "suporte_sem_sinal": 0.027243440337957062, "roaming_duvida": 0.6200578440786569, "roaming_cobranca": 0.010022301607115171, "conta_debito_automatico_digital": 0.0004989810153167957, "sem_correspondencia": 0.17764954665932303}, "confidence": 0.6200578440786569, "input_tokens": 400, "latency_ms": 145.21705000004204} +{"id": "g0242-roaming_duvida-emocional-11-D1", "gold": "roaming_duvida", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_duvida", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 80, "length_bucket": "medio"}, "pred": "roaming_duvida", "probabilities": {"roaming_cobranca": 0.0019262905378193353, "roaming_pacote": 0.00017917293044659974, "roaming_duvida": 0.9978432026276935, "sem_correspondencia": 5.133390404044802e-05}, "confidence": 0.9978432026276935, "input_tokens": 211, "latency_ms": 77.29006799996796} +{"id": "g0245-roaming_cobranca-curto_neutro-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.006679521151251265, "bonus_nao_recebido": 0.005202016303136497, "negociacao_religacao": 0.000548288484508763, "recarga_realizar": 0.00020170406128182074, "marketplace_compra": 0.00020170406128182074, "roaming_duvida": 0.00022856064501879152, "suporte_configuracao": 0.00020170406128182074, "roaming_cobranca": 0.6813296802921758, "recarga_nao_creditada": 0.0007040163497864547, "conta_contestacao": 0.2840204665935088, "suporte_chip_esim": 0.00010796440397978932, "sem_correspondencia": 0.020574373592788513}, "confidence": 0.6813296802921758, "input_tokens": 415, "latency_ms": 146.5343279999729} +{"id": "g0245-roaming_cobranca-curto_neutro-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 42, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"fidelidade_resgate": 0.0010478543016070648, "vas_contratacao": 0.0002649390580805952, "roaming_duvida": 0.0004949713242249727, "recarga_saldo": 9.156048846910763e-05, "cancelamento_linha": 0.00018208977415177174, "internet_consumo": 6.698708435798792e-05, "beneficios_consulta": 5.216959375367125e-05, "seguranca_fraude": 9.156048846910763e-05, "portabilidade": 0.0001418116586986951, "roaming_pacote": 0.0004949713242249727, "conta_contestacao": 0.19968568414558213, "marketplace_pedido": 0.0003401884844487939, "marketplace_compra": 0.00020633474589936793, "suporte_sem_sinal": 0.00023380789812980546, "roaming_cobranca": 0.7897722012646625, "sem_correspondencia": 0.006832868365239504}, "confidence": 0.7897722012646625, "input_tokens": 505, "latency_ms": 167.41175199996405} +{"id": "g0245-roaming_cobranca-curto_neutro-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 41, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.08191417902125564, "roaming_pacote": 0.0017000745480538668, "vas_contratacao": 0.0003793379061715287, "roaming_duvida": 0.00020304494954877513, "parceiros_ofertas": 0.0004298461615678767, "conta_debito_automatico_digital": 0.0003347645272293, "roaming_cobranca": 0.8806604187841385, "internet_problema_conexao": 7.951354471160713e-05, "recarga_realizar": 3.75595390116404e-05, "negociacao_religacao": 9.010065018781753e-05, "suporte_sem_sinal": 2.4250261016176548e-05, "sem_correspondencia": 0.03414691010710753}, "confidence": 0.8806604187841385, "input_tokens": 397, "latency_ms": 144.87166300000354} +{"id": "g0245-roaming_cobranca-curto_neutro-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.0034338679306335725, "parceiros_ofertas": 0.0009838196339108929, "cancelamento_linha": 0.00046472348898941564, "roaming_pacote": 0.0005967167715942155, "negociacao_divida": 0.02537304277577037, "roaming_cobranca": 0.3091069403804934, "conta_contestacao": 0.6543793979205976, "sem_correspondencia": 0.005661491098010603}, "confidence": 0.6543793979205976, "input_tokens": 298, "latency_ms": 108.03496299996596} +{"id": "g0245-roaming_cobranca-curto_neutro-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_religacao": 0.0016905000103588494, "internet_pacote_adicional": 0.0006219001991111309, "conta_contestacao": 0.0027871633251974216, "portabilidade": 8.416503959161072e-05, "marketplace_pedido": 0.00017817739021364632, "roaming_cobranca": 0.9922988770874525, "seguranca_fraude": 0.00017817739021364632, "roaming_pacote": 0.00010807005003215823, "roaming_duvida": 5.4341033789068664e-05, "atendimento_humano": 4.7955794002097934e-05, "parceiros_ofertas": 3.508520839048047e-05, "sem_correspondencia": 0.001915587471647584}, "confidence": 0.9922988770874525, "input_tokens": 399, "latency_ms": 145.5594660000088} +{"id": "g0245-roaming_cobranca-curto_neutro-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 43, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.013509793830813393, "conta_contestacao": 0.506951273444558, "conta_segunda_via": 0.0012566065725144804, "conta_vencimento": 0.000762170413426439, "roaming_cobranca": 0.4473829285761387, "roaming_duvida": 0.0012566065725144804, "plano_nova_linha": 0.00028038682576872557, "sem_correspondencia": 0.028600233764265764}, "confidence": 0.506951273444558, "input_tokens": 307, "latency_ms": 109.49238299997432} +{"id": "g0245-roaming_cobranca-curto_neutro-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.01796489998564817, "roaming_pacote": 0.00029037556369496543, "conta_contestacao": 0.9808503047468495, "sem_correspondencia": 0.0008944197038073035}, "confidence": 0.9808503047468495, "input_tokens": 205, "latency_ms": 77.85901200003309} +{"id": "g0245-roaming_cobranca-curto_neutro-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"fidelidade_pontos": 0.007457439395537632, "plano_nova_linha": 0.0010092546728149594, "roaming_cobranca": 0.7606794984410102, "conta_contestacao": 0.2179383251765529, "atendimento_humano": 0.0005402150979104012, "portabilidade": 0.0001063746599001348, "internet_consumo": 5.3488538093706955e-05, "vas_consulta": 7.782536370682224e-05, "conta_pagamento_confirmacao": 0.000225195156775753, "recarga_nao_creditada": 3.453479580098407e-05, "recarga_saldo": 2.3735394899251834e-05, "marketplace_compra": 0.0001753821644408442, "roaming_duvida": 0.0021365921591156886, "roaming_pacote": 0.0004207199412796161, "bonus_nao_recebido": 0.0016639796466235215, "sem_correspondencia": 0.007457439395537632}, "confidence": 0.7606794984410102, "input_tokens": 503, "latency_ms": 167.41120900002215} +{"id": "g0245-roaming_cobranca-curto_neutro-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 38, "length_bucket": "curto"}, "pred": "roaming_cobranca", "probabilities": {"vas_cancelamento": 0.006968613980574144, "suporte_chip_esim": 0.0007344865098234815, "roaming_pacote": 0.00027020248678182545, "plano_troca": 0.0001638860925637747, "roaming_cobranca": 0.9127083151587704, "conta_contestacao": 0.07491966079382865, "roaming_duvida": 0.000504804703618279, "sem_correspondencia": 0.003730030274039523}, "confidence": 0.9127083151587704, "input_tokens": 312, "latency_ms": 110.10920499995791} +{"id": "g0245-roaming_cobranca-curto_neutro-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 40, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"cadastro_atualizacao": 0.009338821000353494, "roaming_duvida": 0.004998710669332358, "internet_consumo": 0.0005970108527448842, "roaming_pacote": 0.0003621053863709565, "suporte_chip_esim": 0.0026756170136199553, "conta_contestacao": 0.952585639359008, "conta_debito_automatico_digital": 0.0006765019242519723, "sem_correspondencia": 0.028765593794318377}, "confidence": 0.952585639359008, "input_tokens": 314, "latency_ms": 111.83775799997875} +{"id": "g0245-roaming_cobranca-curto_neutro-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": false, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "conta_explicacao", "probabilities": {"internet_consumo": 0.008992515193620343, "conta_contestacao": 0.2627998159254278, "plano_consulta": 0.0005073229916531226, "atendimento_humano": 0.0003077069488147553, "troca_numero": 0.00023964241269344415, "roaming_duvida": 0.0001282713401520303, "suporte_configuracao": 9.384531720115627e-05, "reclamacao_atendimento": 0.00027155042923277824, "conta_pagamento_confirmacao": 0.0029194422453662923, "conta_explicacao": 0.7143639641524724, "plano_troca": 0.00011319906037454179, "seguranca_perda_roubo": 0.0003077069488147553, "marketplace_compra": 8.281820175208927e-05, "portabilidade": 9.989782015601974e-05, "roaming_pacote": 0.0008364342074537269, "sem_correspondencia": 0.007935866804814866}, "confidence": 0.7143639641524724, "input_tokens": 514, "latency_ms": 185.3438289999758} +{"id": "g0245-roaming_cobranca-curto_neutro-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "conta_contestacao", "probabilities": {"reclamacao_atendimento": 0.007113801742951692, "conta_pagamento_confirmacao": 0.0026170214098015007, "recarga_realizar": 0.0003541753337317656, "bonus_nao_recebido": 0.00027583202725487517, "roaming_pacote": 0.0012361933817973654, "vas_consulta": 0.00010801737389067731, "roaming_cobranca": 0.3427621630833343, "roaming_duvida": 0.000130293823849951, "internet_consumo": 0.00010147293204370954, "vas_contratacao": 0.00018957639507945497, "conta_segunda_via": 9.532499788384486e-05, "conta_contestacao": 0.6403640255411633, "marketplace_pedido": 0.00013869705351949248, "suporte_configuracao": 5.102379454087652e-05, "marketplace_compra": 0.00014764224493973353, "sem_correspondencia": 0.0043147388642173715}, "confidence": 0.6403640255411633, "input_tokens": 524, "latency_ms": 189.82597999996642} +{"id": "g0249-roaming_cobranca-emocional-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 121, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"recarga_saldo": 0.0016336831370994287, "fidelidade_resgate": 0.0002505334233250016, "desconto_retencao": 0.0005303792613410587, "plano_troca": 8.658203431257304e-05, "roaming_pacote": 0.00041305978405724975, "conta_contestacao": 0.025555103929052077, "conta_debito_automatico_digital": 7.640837710031886e-05, "roaming_duvida": 4.634402337022808e-05, "internet_problema_conexao": 0.0001044378688442309, "internet_consumo": 0.0002838915610822619, "roaming_cobranca": 0.9589482002525109, "sem_correspondencia": 0.012071376347904691}, "confidence": 0.9589482002525109, "input_tokens": 425, "latency_ms": 148.7146690000145} +{"id": "g0249-roaming_cobranca-emocional-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 130, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.20151303393276485, "roaming_cobranca": 0.7033495988239948, "desconto_retencao": 0.001538571000404984, "roaming_pacote": 0.0011982402999263565, "seguranca_fraude": 0.08400313031675616, "roaming_duvida": 0.00044080797192600944, "conta_debito_automatico_digital": 0.00014310939571700912, "sem_correspondencia": 0.007813508258509873}, "confidence": 0.7033495988239948, "input_tokens": 328, "latency_ms": 117.86280500001567} +{"id": "g0249-roaming_cobranca-emocional-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 139, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"negociacao_divida": 0.014124923901246218, "bonus_nao_recebido": 0.001488756026186695, "cadastro_atualizacao": 0.0004265357428570029, "roaming_duvida": 0.00048332831719612244, "conta_segunda_via": 0.002781362427526153, "internet_pacote_adicional": 0.0002931534430867611, "roaming_cobranca": 0.6006070474495372, "vas_cancelamento": 0.0002283081310360481, "roaming_pacote": 0.0003321863705449773, "conta_contestacao": 0.36428658871762476, "internet_problema_conexao": 6.144829985353641e-05, "vas_contratacao": 0.00017780655123244318, "conta_explicacao": 0.0007968736772929456, "conta_vencimento": 0.00015691373072188028, "seguranca_fraude": 0.004046858452992192, "sem_correspondencia": 0.009707908761064879}, "confidence": 0.6006070474495372, "input_tokens": 542, "latency_ms": 190.44987699999183} +{"id": "g0249-roaming_cobranca-emocional-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.010684933283007571, "conta_contestacao": 0.11487385861796053, "roaming_cobranca": 0.8488093856287383, "sem_correspondencia": 0.025631822470293615}, "confidence": 0.8488093856287383, "input_tokens": 228, "latency_ms": 79.71606099999917} +{"id": "g0249-roaming_cobranca-emocional-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 126, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.2630646407239579, "roaming_pacote": 0.007010435216406138, "roaming_cobranca": 0.715083832590042, "sem_correspondencia": 0.014841091469593875}, "confidence": 0.715083832590042, "input_tokens": 223, "latency_ms": 78.52307299998529} +{"id": "g0249-roaming_cobranca-emocional-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 116, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.005707433578039063, "roaming_duvida": 0.0012735005683043822, "parceiros_ofertas": 0.0004684946773993302, "roaming_cobranca": 0.019920900594289883, "conta_contestacao": 0.9598427430216405, "suporte_configuracao": 0.0003219913689471949, "conta_explicacao": 0.00305496905015844, "sem_correspondencia": 0.009409967141221142}, "confidence": 0.9598427430216405, "input_tokens": 332, "latency_ms": 118.33546099995829} +{"id": "g0249-roaming_cobranca-emocional-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.013652307103413934, "conta_contestacao": 0.9571006189684496, "roaming_cobranca": 0.009383084302938228, "sem_correspondencia": 0.019863989625198357}, "confidence": 0.9571006189684496, "input_tokens": 221, "latency_ms": 77.80465199999753} +{"id": "g0249-roaming_cobranca-emocional-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.017960479560869397, "recarga_saldo": 0.0001760783458926923, "portabilidade": 6.477560348939557e-05, "suporte_sem_sinal": 2.53664907978326e-05, "bonus_nao_recebido": 7.340037489047871e-05, "roaming_cobranca": 0.980608957731568, "roaming_pacote": 3.467188205691356e-05, "fidelidade_pontos": 1.1982281813308857e-05, "roaming_duvida": 1.1256312057734683e-05, "conta_vencimento": 1.4453390780300023e-05, "beneficios_consulta": 5.317105323289249e-06, "sem_correspondencia": 0.0010132609204607497}, "confidence": 0.980608957731568, "input_tokens": 422, "latency_ms": 148.59420999999884} +{"id": "g0249-roaming_cobranca-emocional-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 130, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"cancelamento_linha": 0.0031162043474007328, "cadastro_atualizacao": 0.0006136170183252706, "roaming_pacote": 0.0006953191750907587, "vas_cancelamento": 0.0002557936295681766, "conta_vencimento": 0.0002557936295681766, "roaming_duvida": 6.467475790944682e-05, "internet_pacote_adicional": 8.304403297385626e-05, "plano_consulta": 8.304403297385626e-05, "roaming_cobranca": 0.0051377523914078, "suporte_sem_sinal": 0.002141733838490342, "conta_contestacao": 0.9790823014949871, "sem_correspondencia": 0.00847072165130449}, "confidence": 0.9790823014949871, "input_tokens": 427, "latency_ms": 148.96895100002894} +{"id": "g0249-roaming_cobranca-emocional-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 131, "length_bucket": "medio"}, "pred": "roaming_cobranca", "probabilities": {"roaming_pacote": 0.02430089630473575, "conta_contestacao": 0.09611190932096704, "roaming_cobranca": 0.8047351641326403, "sem_correspondencia": 0.07485203024165699}, "confidence": 0.8047351641326403, "input_tokens": 222, "latency_ms": 78.57111300000952} +{"id": "g0249-roaming_cobranca-emocional-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 132, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_pacote": 0.012669756535697341, "conta_contestacao": 0.6104630565811824, "roaming_cobranca": 0.32675732772371285, "sem_correspondencia": 0.05010985915940741}, "confidence": 0.6104630565811824, "input_tokens": 222, "latency_ms": 78.16677900001423} +{"id": "g0249-roaming_cobranca-emocional-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 115, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_contestacao": 0.7660641779865383, "roaming_pacote": 0.014030954849596421, "roaming_cobranca": 0.1709320227181115, "sem_correspondencia": 0.04897284444575394}, "confidence": 0.7660641779865383, "input_tokens": 225, "latency_ms": 79.13060200002064} +{"id": "g0250-roaming_cobranca-longo_contexto-00-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 246, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"marketplace_compra": 0.004127230947240568, "roaming_duvida": 0.0013399157103793891, "suporte_sem_sinal": 0.0003387837466247545, "plano_consulta": 0.0005585599692277155, "conta_explicacao": 0.0013399157103793891, "roaming_cobranca": 0.19886112350857824, "desconto_retencao": 0.00010998697924263254, "parceiros_ofertas": 0.00010998697924263254, "suporte_chip_esim": 0.0004929274427512058, "conta_contestacao": 0.7865110006826117, "roaming_pacote": 0.00020548272934023, "sem_correspondencia": 0.006005085594381572}, "confidence": 0.7865110006826117, "input_tokens": 452, "latency_ms": 157.61727799997516} +{"id": "g0250-roaming_cobranca-longo_contexto-01-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.268484026667308, "roaming_cobranca": 0.7298152509212569, "roaming_pacote": 0.001243327708748076, "sem_correspondencia": 0.000457394702687212}, "confidence": 0.7298152509212569, "input_tokens": 242, "latency_ms": 80.47614899999189} +{"id": "g0250-roaming_cobranca-longo_contexto-02-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 246, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"roaming_duvida": 0.0018826626609852882, "plano_troca": 0.0003707182584189988, "reclamacao_atendimento": 0.0002547906844634389, "recarga_nao_creditada": 0.0002547906844634389, "conta_contestacao": 0.02024053109318643, "roaming_pacote": 0.00061121107809231, "roaming_cobranca": 0.9752434029146063, "sem_correspondencia": 0.0011418926257837489}, "confidence": 0.9752434029146063, "input_tokens": 350, "latency_ms": 120.12777299997879} +{"id": "g0250-roaming_cobranca-longo_contexto-03-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 68, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_pagamento_confirmacao": 0.009840269628234269, "conta_contestacao": 0.09336187879122866, "roaming_duvida": 0.000915287653165416, "portabilidade": 0.00038154865968533744, "cadastro_atualizacao": 0.0013317356772617223, "roaming_pacote": 0.0007128267410208144, "roaming_cobranca": 0.8857928431573012, "sem_correspondencia": 0.007663609692102611}, "confidence": 0.8857928431573012, "input_tokens": 343, "latency_ms": 119.59966599999916} +{"id": "g0250-roaming_cobranca-longo_contexto-04-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 76, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 237, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_explicacao": 0.004309040766951873, "roaming_duvida": 0.0009614769564160843, "seguranca_fraude": 0.0015852075093312182, "roaming_pacote": 0.0002754677600837441, "reclamacao_atendimento": 0.0006608128039493496, "internet_consumo": 0.0003121458662086783, "conta_contestacao": 0.046326554104840156, "seguranca_perda_roubo": 0.00018932603815812103, "conta_pagamento_confirmacao": 0.00021453450726414578, "desconto_retencao": 0.0013989407169386413, "roaming_cobranca": 0.9304937129968182, "sem_correspondencia": 0.013272779973039835}, "confidence": 0.9304937129968182, "input_tokens": 459, "latency_ms": 158.57123199998568} +{"id": "g0250-roaming_cobranca-longo_contexto-05-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 207, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"suporte_chip_esim": 0.002697684057672096, "bonus_nao_recebido": 0.001443966222402472, "roaming_duvida": 0.00025092370467612004, "fidelidade_resgate": 0.00025092370467612004, "roaming_cobranca": 0.03286451974047634, "conta_contestacao": 0.9604420512296784, "roaming_pacote": 0.00041370324922239627, "sem_correspondencia": 0.00163622809119611}, "confidence": 0.9604420512296784, "input_tokens": 347, "latency_ms": 120.9866909999846} +{"id": "g0250-roaming_cobranca-longo_contexto-06-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 214, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.07445333548358775, "parceiros_ofertas": 0.0037068133039368937, "roaming_pacote": 0.0015452296804502983, "internet_problema_conexao": 0.00044271571569974913, "roaming_cobranca": 0.9070273098830374, "roaming_duvida": 0.0010620197926430898, "plano_troca": 0.00034478734606498205, "sem_correspondencia": 0.011417788794579935}, "confidence": 0.9070273098830374, "input_tokens": 340, "latency_ms": 119.71202899997024} +{"id": "g0250-roaming_cobranca-longo_contexto-07-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_duvida": 0.005776201686623871, "roaming_cobranca": 0.0177919537578876, "conta_debito_automatico_digital": 0.0004741395074978824, "plano_consulta": 0.0001539305609812603, "roaming_pacote": 0.0008858092181418238, "recarga_nao_creditada": 0.0004184266467598668, "conta_contestacao": 0.9714077606559116, "sem_correspondencia": 0.0030917779661960945}, "confidence": 0.9714077606559116, "input_tokens": 332, "latency_ms": 118.79272999999557} +{"id": "g0250-roaming_cobranca-longo_contexto-08-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 72, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 230, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"suporte_configuracao": 0.010522900463778654, "recarga_saldo": 0.001613739051735258, "roaming_cobranca": 0.394868926739331, "roaming_duvida": 0.0006727065203404407, "roaming_pacote": 0.0020720819583296456, "parceiros_ofertas": 0.0004080171295750775, "conta_contestacao": 0.5745308983052302, "sem_correspondencia": 0.015310729831679831}, "confidence": 0.5745308983052302, "input_tokens": 342, "latency_ms": 121.13482299997713} +{"id": "g0250-roaming_cobranca-longo_contexto-09-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 217, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"conta_contestacao": 0.006689177803209384, "fidelidade_pontos": 0.0002019956669035759, "roaming_duvida": 6.160519775988948e-05, "bonus_nao_recebido": 2.0000279454847197e-05, "suporte_configuracao": 6.557839165594127e-05, "internet_problema_conexao": 1.3745977642139828e-05, "recarga_realizar": 1.557623330108193e-05, "roaming_cobranca": 0.9927620095731381, "internet_pacote_adicional": 9.447463059943112e-06, "troca_numero": 5.056862573345541e-06, "recarga_nao_creditada": 2.881313441316906e-06, "cancelamento_linha": 7.832221969626543e-06, "roaming_pacote": 5.4366396206213916e-05, "plano_nova_linha": 5.383002188835435e-06, "desconto_retencao": 3.736544123903301e-05, "sem_correspondencia": 4.797817625667068e-05}, "confidence": 0.9927620095731381, "input_tokens": 519, "latency_ms": 189.0086980000092} +{"id": "g0250-roaming_cobranca-longo_contexto-10-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "roaming_cobranca", "probabilities": {"internet_problema_conexao": 0.00037500492780734903, "plano_troca": 0.00015632531159516473, "conta_pagamento_confirmacao": 4.767652634991241e-05, "internet_consumo": 2.5519405600877392e-05, "vas_contratacao": 0.00020072567335982242, "conta_contestacao": 0.012418457671077146, "vas_cancelamento": 4.4787951642678596e-05, "roaming_cobranca": 0.9865202848769173, "reclamacao_atendimento": 1.7539213870601323e-05, "roaming_duvida": 1.4540519008722057e-05, "seguranca_fraude": 6.452316197303224e-06, "recarga_realizar": 1.3659553496881153e-05, "conta_vencimento": 1.6476566621522183e-05, "roaming_pacote": 1.9874533065480107e-05, "conta_debito_automatico_digital": 5.75088682705808e-05, "sem_correspondencia": 6.516608511843252e-05}, "confidence": 0.9865202848769173, "input_tokens": 557, "latency_ms": 191.79974100001118} +{"id": "g0250-roaming_cobranca-longo_contexto-11-D1", "gold": "roaming_cobranca", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "roaming_cobranca", "gold_eligible": true, "domain": "roaming", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"roaming_cobranca": 0.29344438792592026, "conta_contestacao": 0.7039364923487872, "roaming_pacote": 0.001977212733023926, "sem_correspondencia": 0.0006419069922685637}, "confidence": 0.7039364923487872, "input_tokens": 231, "latency_ms": 80.49023999996052} +{"id": "g0252-cadastro_atualizacao-curto_neutro-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.000804065955156501, "portabilidade": 1.4726981677371602e-05, "cadastro_atualizacao": 0.9991710853665503, "sem_correspondencia": 1.0121696615808591e-05}, "confidence": 0.9991710853665503, "input_tokens": 201, "latency_ms": 76.62579899999855} +{"id": "g0252-cadastro_atualizacao-curto_neutro-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999693474240149, "portabilidade": 1.6701188840093107e-05, "cancelamento_linha": 6.540279521972222e-06, "sem_correspondencia": 7.4111076229474665e-06}, "confidence": 0.9999693474240149, "input_tokens": 202, "latency_ms": 76.49225299996942} +{"id": "g0252-cadastro_atualizacao-curto_neutro-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.0002304742131806482, "reclamacao_atendimento": 5.8273006904012067e-05, "beneficios_consulta": 1.221468581061547e-05, "cadastro_atualizacao": 0.9996284938368163, "conta_explicacao": 1.8918475471777667e-05, "cancelamento_linha": 8.395022601436227e-06, "portabilidade": 7.88639389440356e-06, "sem_correspondencia": 3.534436532092928e-05}, "confidence": 0.9996284938368163, "input_tokens": 298, "latency_ms": 109.28346699995473} +{"id": "g0252-cadastro_atualizacao-curto_neutro-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_pontos": 0.003588495574872792, "portabilidade": 6.572558910319063e-05, "plano_troca": 8.439332693527162e-05, "conta_segunda_via": 1.8830696554525957e-05, "vas_contratacao": 6.572558910319063e-05, "suporte_chip_esim": 8.356070943023951e-06, "fidelidade_resgate": 6.1134320985032265e-06, "cancelamento_linha": 4.761145705568175e-06, "reclamacao_atendimento": 2.9165553368035177e-05, "roaming_cobranca": 4.761145705568175e-06, "seguranca_perda_roubo": 6.927426125348013e-06, "marketplace_compra": 0.00017866067452396893, "cadastro_atualizacao": 0.9949903660461361, "recarga_saldo": 1.7689802325198395e-05, "troca_numero": 2.2714155801736648e-05, "sem_correspondencia": 0.0009073137706979581}, "confidence": 0.9949903660461361, "input_tokens": 511, "latency_ms": 167.34417800000756} +{"id": "g0252-cadastro_atualizacao-curto_neutro-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 26, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0015007782089681055, "vas_consulta": 5.819148618384885e-05, "fidelidade_resgate": 7.471934729489548e-05, "bonus_nao_recebido": 2.140745141825002e-05, "cadastro_atualizacao": 0.9982300687504383, "troca_numero": 2.7487711727541065e-05, "portabilidade": 2.140745141825002e-05, "sem_correspondencia": 6.593959255088792e-05}, "confidence": 0.9982300687504383, "input_tokens": 296, "latency_ms": 109.54828900003122} +{"id": "g0252-cadastro_atualizacao-curto_neutro-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"portabilidade": 0.0031722834647155366, "cancelamento_linha": 5.127518661405767e-05, "cadastro_atualizacao": 0.9967018363923641, "sem_correspondencia": 7.460495630640003e-05}, "confidence": 0.9967018363923641, "input_tokens": 198, "latency_ms": 76.74975700001596} +{"id": "g0252-cadastro_atualizacao-curto_neutro-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_realizar": 0.007379660823814125, "plano_troca": 0.0007778105283595778, "cadastro_atualizacao": 0.966544827382107, "portabilidade": 0.00019666129960311193, "roaming_cobranca": 0.00022284644742337793, "cancelamento_linha": 4.972376350208697e-05, "parceiros_ofertas": 5.6344405693050566e-05, "conta_segunda_via": 7.234764899804242e-05, "desconto_retencao": 0.00025251810716923857, "roaming_duvida": 4.671115296610844e-05, "seguranca_perda_roubo": 2.206478630115887e-05, "vas_cancelamento": 0.00015315997413074372, "troca_numero": 0.00041633197452685817, "marketplace_compra": 0.00019666129960311193, "internet_consumo": 0.0008813747969897463, "sem_correspondencia": 0.022730955608812584}, "confidence": 0.966544827382107, "input_tokens": 496, "latency_ms": 165.49928099999534} +{"id": "g0252-cadastro_atualizacao-curto_neutro-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.011424570057776863, "conta_explicacao": 0.0012041408250423752, "beneficios_consulta": 0.000568795850539988, "portabilidade": 0.00016296273961387834, "cancelamento_linha": 0.002549166146618708, "vas_cancelamento": 0.0001846609763009982, "bonus_nao_recebido": 8.194281151051402e-05, "negociacao_divida": 8.194281151051402e-05, "cadastro_atualizacao": 0.907566012343363, "fidelidade_pontos": 0.0002371093870408544, "plano_nova_linha": 5.995064158092082e-05, "conta_segunda_via": 0.0008275930792061402, "seguranca_perda_roubo": 0.000209248299637286, "roaming_duvida": 0.00013510085631835575, "desconto_retencao": 0.000209248299637286, "sem_correspondencia": 0.07449755487430228}, "confidence": 0.907566012343363, "input_tokens": 508, "latency_ms": 166.21905699997797} +{"id": "g0252-cadastro_atualizacao-curto_neutro-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"portabilidade": 0.0017006801886532608, "cancelamento_linha": 1.471376663021371e-05, "cadastro_atualizacao": 0.998274493430661, "sem_correspondencia": 1.0112614055578254e-05}, "confidence": 0.998274493430661, "input_tokens": 201, "latency_ms": 76.703230000021} +{"id": "g0252-cadastro_atualizacao-curto_neutro-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 33, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0007096261457621605, "portabilidade": 3.117879686378648e-05, "cadastro_atualizacao": 0.9992280162605102, "sem_correspondencia": 3.117879686378648e-05}, "confidence": 0.9992280162605102, "input_tokens": 202, "latency_ms": 77.08923500001674} +{"id": "g0252-cadastro_atualizacao-curto_neutro-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 32, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"troca_numero": 0.0004877512175039643, "cadastro_atualizacao": 0.9992951662118907, "portabilidade": 1.891216707767416e-05, "vas_cancelamento": 1.2210612805258413e-05, "roaming_duvida": 3.5332579689147514e-05, "cancelamento_linha": 1.891216707767416e-05, "negociacao_divida": 8.392223268521865e-06, "sem_correspondencia": 0.00012332282068697534}, "confidence": 0.9992951662118907, "input_tokens": 298, "latency_ms": 109.97548899996445} +{"id": "g0252-cadastro_atualizacao-curto_neutro-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0007075632374268658, "portabilidade": 5.1255709005570545e-05, "cadastro_atualizacao": 0.99632322503218, "marketplace_compra": 2.7435204022075365e-05, "internet_problema_conexao": 3.522749927635852e-05, "vas_cancelamento": 5.750731171840595e-06, "troca_numero": 1.0743780264070659e-05, "conta_pagamento_confirmacao": 5.750731171840595e-06, "recarga_nao_creditada": 1.4685006496566005e-05, "internet_pacote_adicional": 1.295947274765416e-05, "parceiros_ofertas": 6.936705895762291e-06, "sem_correspondencia": 0.002798466890341323}, "confidence": 0.99632322503218, "input_tokens": 387, "latency_ms": 142.873891000022} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 53, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"marketplace_compra": 0.0007093012669774327, "conta_segunda_via": 8.471395571045975e-05, "internet_pacote_adicional": 2.9276359707750272e-05, "suporte_chip_esim": 1.011763918411563e-05, "portabilidade": 3.7591589972844246e-05, "cadastro_atualizacao": 0.9987705528686562, "troca_numero": 8.387817490874845e-06, "cancelamento_linha": 3.28471652496466e-06, "conta_contestacao": 6.136658369076043e-06, "suporte_configuracao": 4.217659504668857e-06, "bonus_nao_recebido": 1.3692735646681398e-06, "sem_correspondencia": 0.0003350501943369641}, "confidence": 0.9987705528686562, "input_tokens": 436, "latency_ms": 150.50274800000807} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 99, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_debito_automatico_digital": 0.012279571164645455, "cadastro_atualizacao": 0.9754871630900097, "troca_numero": 0.0005395267031849351, "portabilidade": 0.00025485436889519244, "internet_consumo": 0.00032723948721534083, "cancelamento_linha": 0.0001545769884966479, "vas_cancelamento": 0.00012038467968600894, "sem_correspondencia": 0.010836683517866727}, "confidence": 0.9754871630900097, "input_tokens": 314, "latency_ms": 111.11034599997538} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"conta_explicacao": 0.0003799077674094585, "portabilidade": 3.533692693275433e-05, "plano_troca": 2.013437404505499e-05, "troca_numero": 7.884734165658837e-06, "cadastro_atualizacao": 0.9994181173114385, "suporte_chip_esim": 2.2815234802622923e-05, "cancelamento_linha": 6.958253478896858e-06, "sem_correspondencia": 0.00010884539772725526}, "confidence": 0.9994181173114385, "input_tokens": 322, "latency_ms": 119.92212399997015} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.005864669224429578, "portabilidade": 0.0007936966705772226, "troca_numero": 0.0014828205962333105, "desconto_retencao": 0.00015628814100735228, "atendimento_humano": 0.00033086199710892885, "internet_consumo": 7.858661256087187e-05, "cadastro_atualizacao": 0.9862857128904385, "conta_contestacao": 4.7665189961126736e-05, "cancelamento_linha": 3.951583040137418e-05, "fidelidade_pontos": 4.4777302090968216e-05, "seguranca_fraude": 1.0635541469531539e-05, "reclamacao_atendimento": 5.0739330596886594e-05, "roaming_cobranca": 7.382529040194462e-05, "beneficios_consulta": 3.4872597932270897e-05, "fidelidade_resgate": 0.00013792380034969288, "sem_correspondencia": 0.004567408984440524}, "confidence": 0.9862857128904385, "input_tokens": 518, "latency_ms": 187.23868799997945} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 109, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9835435417589088, "plano_nova_linha": 0.0013049463242686989, "vas_cancelamento": 0.00029117288231917966, "cancelamento_linha": 0.00012137891579918588, "seguranca_perda_roubo": 0.00010711651723185794, "vas_consulta": 7.362003387488439e-05, "seguranca_fraude": 3.068939600988451e-05, "conta_pagamento_confirmacao": 5.3861567386446615e-05, "portabilidade": 9.452999467276406e-05, "marketplace_pedido": 5.733534003150331e-05, "troca_numero": 5.733534003150331e-05, "recarga_saldo": 0.00032994210117498745, "conta_contestacao": 0.0008968756180675642, "fidelidade_pontos": 0.000176605280403481, "negociacao_divida": 0.0004800629245306967, "sem_correspondencia": 0.012380986005288468}, "confidence": 0.9835435417589088, "input_tokens": 525, "latency_ms": 188.2884460000014} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.00025949184338382294, "portabilidade": 8.424466721392457e-05, "conta_explicacao": 5.790045657144369e-05, "negociacao_divida": 2.413650126667978e-05, "troca_numero": 9.546171433258822e-05, "conta_debito_automatico_digital": 0.00020209245082796365, "conta_pagamento_confirmacao": 1.1401275898570662e-05, "seguranca_perda_roubo": 6.4962511870241845e-06, "desconto_retencao": 0.00010817229392307963, "cadastro_atualizacao": 0.9932376801889609, "parceiros_ofertas": 6.915223392325812e-06, "sem_correspondencia": 0.005906007133041678}, "confidence": 0.9932376801889609, "input_tokens": 409, "latency_ms": 147.74518500001932} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 95, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0368621802451572, "vas_contratacao": 0.0014293018379561227, "cancelamento_linha": 0.0005958216509005935, "portabilidade": 0.0780372361913772, "conta_explicacao": 0.00046402636829227936, "atendimento_humano": 0.0001603632218336892, "recarga_realizar": 0.00014152004655671707, "suporte_configuracao": 0.00020591045273639147, "conta_contestacao": 0.0005258107614126138, "seguranca_fraude": 0.0006751543820217301, "beneficios_consulta": 0.00036138409899180734, "desconto_retencao": 0.011967397768798502, "plano_nova_linha": 0.21212720108218722, "parceiros_ofertas": 0.0014293018379561227, "bonus_nao_recebido": 0.0016196111666455521, "sem_correspondencia": 0.6533977788871762}, "confidence": 0.6533977788871762, "input_tokens": 510, "latency_ms": 166.8059710000307} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 97, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.0006260337276701268, "cancelamento_linha": 4.534973112767074e-05, "conta_pagamento_confirmacao": 8.472445184990906e-05, "portabilidade": 3.116838400010132e-05, "cadastro_atualizacao": 0.9988943014873208, "troca_numero": 3.317857206153192e-05, "plano_troca": 2.4273961866349152e-05, "sem_correspondencia": 0.0002609696841034344}, "confidence": 0.9988943014873208, "input_tokens": 320, "latency_ms": 110.38408199999594} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 94, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_religacao": 0.00243178147767311, "cadastro_atualizacao": 0.9810506675756433, "cancelamento_linha": 0.0002904348800545291, "fidelidade_pontos": 0.0001554585887897288, "seguranca_fraude": 0.0001996127792484198, "conta_pagamento_confirmacao": 6.0878458085292554e-05, "vas_consulta": 5.047001442263255e-05, "portabilidade": 5.719001876926648e-05, "internet_consumo": 6.0878458085292554e-05, "internet_pacote_adicional": 4.453963140137308e-05, "negociacao_divida": 2.103903214542205e-05, "recarga_realizar": 0.00017615765940303307, "parceiros_ofertas": 0.000137191723087108, "conta_contestacao": 0.00012107127068461633, "troca_numero": 0.0011486922336278978, "sem_correspondencia": 0.013993936198878846}, "confidence": 0.9810506675756433, "input_tokens": 509, "latency_ms": 168.98835200004214} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.3548401500557882, "cancelamento_linha": 0.04802239221152224, "conta_segunda_via": 0.015590588119921091, "portabilidade": 0.042379612381370974, "internet_problema_conexao": 0.012141962236338287, "suporte_sem_sinal": 0.0012797534043694958, "seguranca_fraude": 0.009456169697683684, "sem_correspondencia": 0.516289371893006}, "confidence": 0.516289371893006, "input_tokens": 317, "latency_ms": 112.3943559999816} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 98, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"fidelidade_resgate": 0.0013152931387572955, "troca_numero": 0.00020170673568548693, "cadastro_atualizacao": 0.9913419794254846, "vas_cancelamento": 7.420376120449277e-05, "reclamacao_atendimento": 0.0001386308768965596, "cancelamento_linha": 3.971841122379882e-05, "portabilidade": 3.971841122379882e-05, "suporte_configuracao": 2.263086854092049e-05, "negociacao_religacao": 4.500685623651971e-05, "recarga_realizar": 7.420376120449277e-05, "recarga_nao_creditada": 2.7298038204727947e-05, "sem_correspondencia": 0.006679609715337391}, "confidence": 0.9913419794254846, "input_tokens": 415, "latency_ms": 146.2286670000026} +{"id": "g0253-cadastro_atualizacao-informal_abreviado-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 91, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"recarga_saldo": 0.001905715782734082, "conta_contestacao": 0.0007010736571838119, "cancelamento_linha": 0.00013804958827759526, "conta_pagamento_confirmacao": 0.0001772591801117104, "conta_debito_automatico_digital": 0.0010200561522174304, "internet_consumo": 8.373130785106727e-05, "reclamacao_atendimento": 6.521000812200407e-05, "cadastro_atualizacao": 0.9871852156291222, "troca_numero": 8.373130785106727e-05, "roaming_duvida": 8.913151324540658e-05, "portabilidade": 1.0000278633507449e-05, "sem_correspondencia": 0.008540825594650086}, "confidence": 0.9871852156291222, "input_tokens": 421, "latency_ms": 147.97431300002017} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-00-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9998746306230374, "vas_contratacao": 2.014357100637985e-05, "portabilidade": 1.1477460788183036e-05, "vas_cancelamento": 3.500427768952679e-06, "recarga_nao_creditada": 7.410405645024289e-06, "cancelamento_linha": 3.500427768952679e-06, "troca_numero": 4.494638224614804e-06, "sem_correspondencia": 7.484244576042307e-05}, "confidence": 0.9998746306230374, "input_tokens": 298, "latency_ms": 108.58858500000679} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-01-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9999482167210932, "cancelamento_linha": 2.4299572882606695e-05, "portabilidade": 1.670083592141542e-05, "sem_correspondencia": 1.0782870102775872e-05}, "confidence": 0.9999482167210932, "input_tokens": 207, "latency_ms": 77.65947000001461} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-02-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"negociacao_divida": 0.003149917270719856, "cancelamento_linha": 0.0002585609548324345, "atendimento_humano": 0.0002929879459918547, "negociacao_religacao": 0.0002929879459918547, "vas_consulta": 0.000331998837767897, "troca_numero": 7.407895384024343e-05, "beneficios_consulta": 9.511925957251054e-05, "portabilidade": 6.537444731072205e-05, "cadastro_atualizacao": 0.9896745871327836, "roaming_duvida": 6.537444731072205e-05, "seguranca_fraude": 1.2872991935502595e-05, "suporte_chip_esim": 0.0002013674740951901, "roaming_cobranca": 7.407895384024343e-05, "conta_pagamento_confirmacao": 3.965160665572104e-05, "conta_debito_automatico_digital": 0.00017770617217028906, "sem_correspondencia": 0.005193335605181522}, "confidence": 0.9896745871327836, "input_tokens": 503, "latency_ms": 167.56917300000396} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-03-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"atendimento_humano": 0.0006965470724946706, "portabilidade": 0.00010681895320835221, "negociacao_religacao": 9.426739534369966e-05, "seguranca_perda_roubo": 5.045770069443309e-05, "suporte_configuracao": 0.00019956407750864572, "fidelidade_resgate": 2.2390468956030913e-05, "vas_contratacao": 2.2390468956030913e-05, "cancelamento_linha": 1.6381217027676817e-05, "plano_consulta": 3.929649681280705e-05, "vas_cancelamento": 3.2577940100300344e-05, "conta_contestacao": 5.045770069443309e-05, "conta_vencimento": 0.00025624534777894355, "troca_numero": 0.013990521943329984, "conta_pagamento_confirmacao": 7.341552131177499e-05, "cadastro_atualizacao": 0.9808113097825333, "sem_correspondencia": 0.0035373579132489895}, "confidence": 0.9808113097825333, "input_tokens": 505, "latency_ms": 166.68505699999514} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-04-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.005731266822294722, "beneficios_consulta": 0.002108415235790211, "troca_numero": 0.0009959448366768555, "bonus_nao_recebido": 0.000366387629954265, "fidelidade_pontos": 0.0005330908560057662, "cadastro_atualizacao": 0.9638508784171148, "seguranca_perda_roubo": 9.263730026549538e-05, "conta_segunda_via": 4.95851736742517e-05, "portabilidade": 0.000366387629954265, "negociacao_divida": 0.0001730692617284467, "suporte_configuracao": 4.6580959871466915e-05, "sem_correspondencia": 0.02568575587666943}, "confidence": 0.9638508784171148, "input_tokens": 412, "latency_ms": 147.06824000001006} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-05-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9998104969282378, "recarga_realizar": 3.1196971941066764e-05, "internet_pacote_adicional": 1.3843572381523302e-05, "portabilidade": 4.784210597684458e-06, "troca_numero": 1.473640609175987e-05, "conta_debito_automatico_digital": 9.514538877987772e-06, "cancelamento_linha": 6.539240563480881e-06, "sem_correspondencia": 0.00010888813130863706}, "confidence": 0.9998104969282378, "input_tokens": 292, "latency_ms": 107.86763999999494} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-06-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.9935426987690978, "recarga_saldo": 0.0004279611062382262, "portabilidade": 0.0002595715320980198, "desconto_retencao": 6.986273009822217e-05, "suporte_configuracao": 7.916484453782566e-05, "troca_numero": 0.00022907107307564034, "parceiros_ofertas": 5.1112665220740296e-05, "cancelamento_linha": 7.916484453782566e-05, "conta_segunda_via": 5.7918237527004444e-05, "marketplace_compra": 2.5701062107245277e-05, "suporte_chip_esim": 0.00012261290980684526, "negociacao_religacao": 8.427053835160919e-05, "vas_contratacao": 0.00012261290980684526, "conta_contestacao": 4.510676874014669e-05, "conta_explicacao": 0.00020215451246098209, "sem_correspondencia": 0.004601015496294994}, "confidence": 0.9935426987690978, "input_tokens": 507, "latency_ms": 166.4435100000219} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-07-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"cancelamento_linha": 0.0035732318053218266, "vas_consulta": 0.0007036110606788275, "recarga_realizar": 0.00022842906691000685, "cadastro_atualizacao": 0.9907581457923051, "roaming_pacote": 0.000426761680814635, "portabilidade": 0.00013854923265046776, "troca_numero": 0.0001222692686695103, "sem_correspondencia": 0.0040490020926496105}, "confidence": 0.9907581457923051, "input_tokens": 287, "latency_ms": 107.6841899999863} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-08-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 34, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 0.00023046865585508674, "troca_numero": 1.4733368244000437e-05, "cadastro_atualizacao": 0.9996043902249453, "cancelamento_linha": 1.0126086034580873e-05, "seguranca_fraude": 3.5343513077452056e-05, "portabilidade": 5.4201032761759554e-06, "fidelidade_pontos": 1.4733368244000437e-05, "sem_correspondencia": 8.478468032350277e-05}, "confidence": 0.9996043902249453, "input_tokens": 297, "latency_ms": 107.94576199998573} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-09-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"vas_consulta": 0.00029494491707617753, "parceiros_ofertas": 3.1086965548292484e-05, "troca_numero": 3.7498038207058285e-05, "suporte_sem_sinal": 0.00012295133382628557, "cadastro_atualizacao": 0.9962849770017299, "reclamacao_atendimento": 1.5631507940976193e-05, "internet_consumo": 7.383801520222719e-06, "portabilidade": 3.27654206277142e-06, "marketplace_compra": 1.5631507940976193e-05, "roaming_pacote": 1.217383062501914e-05, "cancelamento_linha": 3.4878608702314698e-06, "sem_correspondencia": 0.0031709566926521812}, "confidence": 0.9962849770017299, "input_tokens": 395, "latency_ms": 146.97056699998257} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-10-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"vas_cancelamento": 0.00033523932476820233, "bonus_nao_recebido": 6.601253703442959e-05, "conta_explicacao": 1.5679351866986984e-05, "cadastro_atualizacao": 0.9993343427382486, "portabilidade": 2.7518119512274653e-05, "cancelamento_linha": 3.533396487321153e-05, "troca_numero": 2.7518119512274653e-05, "sem_correspondencia": 0.0001583558441839812}, "confidence": 0.9993343427382486, "input_tokens": 303, "latency_ms": 109.12941100002627} +{"id": "g0254-cadastro_atualizacao-erros_digitacao-11-D1", "gold": "cadastro_atualizacao", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cadastro_atualizacao", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"roaming_duvida": 0.00048779162120876705, "cancelamento_linha": 1.6691311405960974e-05, "cadastro_atualizacao": 0.9993779445330051, "portabilidade": 7.40672453812083e-06, "troca_numero": 2.4285714794392074e-05, "plano_nova_linha": 8.39291845266372e-06, "internet_consumo": 1.1471759378278445e-05, "sem_correspondencia": 6.601541721673498e-05}, "confidence": 0.9993779445330051, "input_tokens": 298, "latency_ms": 109.1267900000048} +{"id": "g0259-portabilidade-curto_neutro-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.006655423212258147, "troca_numero": 0.9877523840958499, "cadastro_atualizacao": 0.002448393372084973, "sem_correspondencia": 0.0031437993198069115}, "confidence": 0.9877523840958499, "input_tokens": 197, "latency_ms": 75.91844600000286} +{"id": "g0259-portabilidade-curto_neutro-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"marketplace_pedido": 0.0026102558576066074, "portabilidade": 0.9293154559683059, "vas_cancelamento": 0.0004535944537909237, "fidelidade_resgate": 0.00014726055860328634, "marketplace_compra": 0.0001299569868402775, "negociacao_religacao": 6.534647676124553e-05, "roaming_cobranca": 6.138733387835129e-05, "cadastro_atualizacao": 0.0002142628484796621, "troca_numero": 0.019287326964417557, "internet_problema_conexao": 0.001232997561229674, "cancelamento_linha": 0.0002142628484796621, "sem_correspondencia": 0.046267892141606703}, "confidence": 0.9293154559683059, "input_tokens": 398, "latency_ms": 146.01907099995515} +{"id": "g0259-portabilidade-curto_neutro-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.0019221994652096272, "portabilidade": 0.9957239745492154, "cancelamento_linha": 0.00026014140906141037, "negociacao_religacao": 0.0001392436622311535, "recarga_saldo": 0.00026014140906141037, "conta_debito_automatico_digital": 5.804539426511068e-05, "cadastro_atualizacao": 0.0001392436622311535, "sem_correspondencia": 0.001497010448724693}, "confidence": 0.9957239745492154, "input_tokens": 293, "latency_ms": 106.93589999999631} +{"id": "g0259-portabilidade-curto_neutro-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 45, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"desconto_retencao": 0.0009746055111791195, "internet_problema_conexao": 0.0001919112038695203, "cancelamento_linha": 0.00011640002908922584, "troca_numero": 0.0532116579224868, "vas_cancelamento": 8.00004920439822e-05, "atendimento_humano": 2.1531840330175935e-05, "cadastro_atualizacao": 2.764743025200807e-05, "conta_vencimento": 2.1531840330175935e-05, "seguranca_fraude": 8.00004920439822e-05, "portabilidade": 0.943199204882213, "recarga_realizar": 1.2268472804982853e-05, "sem_correspondencia": 0.002063239883357}, "confidence": 0.943199204882213, "input_tokens": 387, "latency_ms": 143.49897499999997} +{"id": "g0259-portabilidade-curto_neutro-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9998198555056543, "cancelamento_linha": 0.0001088891505397911, "cadastro_atualizacao": 4.0058079850211406e-05, "sem_correspondencia": 3.11972639556815e-05}, "confidence": 0.9998198555056543, "input_tokens": 205, "latency_ms": 76.72185399997034} +{"id": "g0259-portabilidade-curto_neutro-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.030210384400932294, "parceiros_ofertas": 0.003184151089574106, "cadastro_atualizacao": 0.07247094476064547, "conta_segunda_via": 0.0008050794744691601, "internet_problema_conexao": 0.0004883053847708798, "desconto_retencao": 0.0004309279895756805, "seguranca_fraude": 0.00023065913128909532, "reclamacao_atendimento": 0.0001796375120705174, "cancelamento_linha": 0.002810003473910513, "portabilidade": 0.08212033894781685, "troca_numero": 0.11948438813461022, "sem_correspondencia": 0.6875851797003353}, "confidence": 0.6875851797003353, "input_tokens": 397, "latency_ms": 146.14328400000431} +{"id": "g0259-portabilidade-curto_neutro-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.010951588801961757, "suporte_sem_sinal": 0.00033070932613640894, "cadastro_atualizacao": 0.00042463918029482463, "desconto_retencao": 0.00013786015761974195, "portabilidade": 0.985830607135516, "cancelamento_linha": 0.00020058534575463651, "roaming_pacote": 8.900920762030333e-05, "seguranca_perda_roubo": 2.8897058871543096e-05, "roaming_duvida": 3.949759645395796e-05, "atendimento_humano": 3.0760759047780796e-05, "beneficios_consulta": 3.2744657558470067e-05, "sem_correspondencia": 0.0019031007731646306}, "confidence": 0.985830607135516, "input_tokens": 386, "latency_ms": 143.04773099996737} +{"id": "g0259-portabilidade-curto_neutro-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 39, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"negociacao_divida": 0.020011722092422718, "conta_debito_automatico_digital": 0.0007759386714822614, "reclamacao_atendimento": 0.00025191040421547613, "troca_numero": 0.0002854518848482057, "cancelamento_linha": 0.0009963249759741431, "marketplace_compra": 0.0006043016449657707, "portabilidade": 0.7509343314650339, "atendimento_humano": 0.0002854518848482057, "fidelidade_pontos": 0.0008792537052648528, "vas_consulta": 0.0003665274753865185, "fidelidade_resgate": 5.280328926539971e-05, "cadastro_atualizacao": 0.0009963249759741431, "suporte_sem_sinal": 0.0008792537052648528, "plano_consulta": 0.0030688969779934083, "suporte_chip_esim": 0.004465218755328152, "sem_correspondencia": 0.21514628809173217}, "confidence": 0.7509343314650339, "input_tokens": 506, "latency_ms": 166.62150400003384} +{"id": "g0259-portabilidade-curto_neutro-08-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.002799766960082523, "cadastro_atualizacao": 0.0003789072545392783, "portabilidade": 0.996786081920639, "sem_correspondencia": 3.5243864739185824e-05}, "confidence": 0.996786081920639, "input_tokens": 203, "latency_ms": 77.0552839999823} +{"id": "g0259-portabilidade-curto_neutro-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 52, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"plano_consulta": 0.0010308795133544045, "plano_troca": 9.588673137239728e-05, "portabilidade": 0.9976597979103122, "cadastro_atualizacao": 2.9243800816607313e-05, "vas_cancelamento": 5.132446881040605e-05, "suporte_chip_esim": 7.467666147898045e-05, "seguranca_perda_roubo": 1.88812169043933e-05, "cancelamento_linha": 6.946011523424996e-06, "marketplace_compra": 2.009895077235288e-05, "troca_numero": 0.00015809049359158067, "marketplace_pedido": 5.132446881040605e-05, "sem_correspondencia": 0.0008028497722526789}, "confidence": 0.9976597979103122, "input_tokens": 412, "latency_ms": 147.48038600004065} +{"id": "g0259-portabilidade-curto_neutro-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 40, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9984655218412865, "cadastro_atualizacao": 0.001031712065989682, "cancelamento_linha": 0.00012322043443773744, "sem_correspondencia": 0.00037954565828611845}, "confidence": 0.9984655218412865, "input_tokens": 203, "latency_ms": 76.38771299997416} +{"id": "g0259-portabilidade-curto_neutro-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"troca_numero": 0.0075456515719045415, "recarga_realizar": 0.0014858268915308834, "desconto_retencao": 0.00017745671598604665, "vas_cancelamento": 6.52826775090662e-05, "cadastro_atualizacao": 0.00033153279226012973, "portabilidade": 0.9882853250540796, "cancelamento_linha": 0.0002010848032059079, "sem_correspondencia": 0.0019078394935237942}, "confidence": 0.9882853250540796, "input_tokens": 295, "latency_ms": 108.11422500000845} +{"id": "g0262-portabilidade-regionalismo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.22584740726339989, "seguranca_fraude": 0.0068200007520694056, "cancelamento_linha": 0.001045880989215991, "troca_numero": 0.2559186401696751, "conta_contestacao": 0.000559819752348606, "recarga_nao_creditada": 0.0002333675926199623, "suporte_configuracao": 0.00010355624148520554, "negociacao_divida": 0.00029964992035526214, "suporte_sem_sinal": 0.0009229867334552246, "portabilidade": 0.42193850561639556, "bonus_nao_recebido": 0.00021922856494452624, "roaming_pacote": 0.0007188227907794471, "vas_cancelamento": 0.000559819752348606, "vas_contratacao": 0.0003847581138446141, "reclamacao_atendimento": 0.00134293777298385, "sem_correspondencia": 0.08308461797407869}, "confidence": 0.42193850561639556, "input_tokens": 516, "latency_ms": 188.03288999998813} +{"id": "g0262-portabilidade-regionalismo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 106, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_cobranca": 0.0014979808280912643, "suporte_configuracao": 0.00012296175421249825, "portabilidade": 0.9963694142657691, "troca_numero": 5.808301995634573e-05, "cadastro_atualizacao": 0.00017890829670557838, "suporte_chip_esim": 9.576271046852723e-05, "cancelamento_linha": 0.00017890829670557838, "sem_correspondencia": 0.0014979808280912643}, "confidence": 0.9963694142657691, "input_tokens": 324, "latency_ms": 117.15253299996675} +{"id": "g0262-portabilidade-regionalismo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"recarga_saldo": 0.00037964048048323576, "internet_pacote_adicional": 5.1378751954282446e-05, "internet_problema_conexao": 5.8219753297499336e-05, "recarga_nao_creditada": 2.426960394478007e-05, "roaming_pacote": 5.8219753297499336e-05, "vas_consulta": 2.0120208356928584e-05, "troca_numero": 9.598814563650107e-05, "fidelidade_resgate": 1.2203523248283536e-05, "parceiros_ofertas": 1.0117076117218514e-05, "conta_contestacao": 9.504113461993313e-06, "cadastro_atualizacao": 5.1378751954282446e-05, "conta_explicacao": 0.0001232512186979919, "plano_nova_linha": 0.000158257697445961, "cancelamento_linha": 2.9274730419660483e-05, "portabilidade": 0.9987149692857769, "sem_correspondencia": 0.0002032069059070926}, "confidence": 0.9987149692857769, "input_tokens": 496, "latency_ms": 164.85308099998974} +{"id": "g0262-portabilidade-regionalismo-04-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9997521025945313, "cadastro_atualizacao": 0.00015842204296438793, "cancelamento_linha": 3.1195149869388427e-05, "sem_correspondencia": 5.828021263497726e-05}, "confidence": 0.9997521025945313, "input_tokens": 212, "latency_ms": 76.79282600003035} +{"id": "g0262-portabilidade-regionalismo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.11706226097190878, "cancelamento_linha": 0.00847996174268521, "recarga_realizar": 0.0014735963923353176, "troca_numero": 0.08045563691702376, "conta_contestacao": 0.0014735963923353176, "plano_nova_linha": 0.04306479914861134, "portabilidade": 0.5944912146550844, "parceiros_ofertas": 0.0007887593100218325, "fidelidade_pontos": 0.0005421058173245701, "suporte_sem_sinal": 0.0016698034724196213, "vas_consulta": 0.00018734675738555403, "sem_correspondencia": 0.1503109184228643}, "confidence": 0.5944912146550844, "input_tokens": 398, "latency_ms": 144.37897699997393} +{"id": "g0262-portabilidade-regionalismo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 76, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0028002151545684596, "cadastro_atualizacao": 0.0002028469054405681, "portabilidade": 0.9969456502104092, "sem_correspondencia": 5.128772958183687e-05}, "confidence": 0.9969456502104092, "input_tokens": 218, "latency_ms": 78.38967499998262} +{"id": "g0262-portabilidade-regionalismo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cadastro_atualizacao": 0.025953991215267196, "cancelamento_linha": 7.289941985020866e-05, "portabilidade": 0.9739163352396177, "sem_correspondencia": 5.6774125264793617e-05}, "confidence": 0.9739163352396177, "input_tokens": 208, "latency_ms": 76.52809199998956} +{"id": "g0262-portabilidade-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": ["plano_nova_linha"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.044200460677797565, "suporte_chip_esim": 0.00677836018177421, "conta_contestacao": 0.0003824089136218234, "seguranca_perda_roubo": 0.0003824089136218234, "negociacao_religacao": 0.0015124565929030196, "roaming_cobranca": 0.0007144339069600196, "troca_numero": 0.610168538484998, "conta_explicacao": 0.0004333260689095348, "reclamacao_atendimento": 0.0003374746817919993, "marketplace_pedido": 0.0008095596764902351, "cadastro_atualizacao": 0.0076808883543072175, "sem_correspondencia": 0.3265996835468245}, "confidence": 0.610168538484998, "input_tokens": 421, "latency_ms": 146.90636799997492} +{"id": "g0262-portabilidade-regionalismo-09-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "portabilidade", "probabilities": {"seguranca_fraude": 0.0016981684951189906, "troca_numero": 0.00013939415858499064, "suporte_chip_esim": 0.00010856027986157031, "roaming_pacote": 2.921860294176e-05, "conta_vencimento": 3.5244362714171764e-05, "suporte_sem_sinal": 1.3801890747507642e-05, "cancelamento_linha": 1.8864947933629013e-05, "bonus_nao_recebido": 2.1376786568177938e-05, "internet_consumo": 1.4692036223311557e-05, "reclamacao_atendimento": 9.485891537806318e-06, "cadastro_atualizacao": 1.6648258118847267e-05, "vas_consulta": 0.00026042257326607486, "plano_consulta": 0.000157954275167134, "recarga_realizar": 5.128024516280977e-05, "portabilidade": 0.996800165919054, "sem_correspondencia": 0.0006247212769993234}, "confidence": 0.996800165919054, "input_tokens": 508, "latency_ms": 168.40827699996908} +{"id": "g0262-portabilidade-regionalismo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 95, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"reclamacao_atendimento": 0.000551442877745735, "internet_consumo": 0.00033446701243295367, "cadastro_atualizacao": 9.582640345353806e-05, "conta_pagamento_confirmacao": 2.27607658392562e-05, "troca_numero": 0.00017902729086734164, "portabilidade": 0.9970321121139982, "desconto_retencao": 2.9225401840883054e-05, "conta_debito_automatico_digital": 1.1444831802780283e-05, "cancelamento_linha": 1.6652132014794664e-05, "parceiros_ofertas": 1.772610225891761e-05, "plano_nova_linha": 1.0751424497234899e-05, "sem_correspondencia": 0.0016985636432482589}, "confidence": 0.9970321121139982, "input_tokens": 416, "latency_ms": 146.0252980000405} +{"id": "g0262-portabilidade-regionalismo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0031684423108749252, "portabilidade": 0.9954949817309235, "cadastro_atualizacao": 0.0009077739206404519, "sem_correspondencia": 0.00042880203756112564}, "confidence": 0.9954949817309235, "input_tokens": 210, "latency_ms": 78.41714099998853} +{"id": "g0265-portabilidade-indireto_multiplo-00-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 164, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.690848740861309, "cadastro_atualizacao": 0.10594508574964663, "cancelamento_linha": 0.005274695227456864, "sem_correspondencia": 0.19793147816158746}, "confidence": 0.690848740861309, "input_tokens": 228, "latency_ms": 80.08676000002879} +{"id": "g0265-portabilidade-indireto_multiplo-01-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9724947890727219, "troca_numero": 0.0027315377177537744, "recarga_saldo": 0.0003696734307036977, "conta_vencimento": 0.00012001539139478138, "plano_consulta": 0.00017462136410145005, "cadastro_atualizacao": 7.74877606027073e-05, "parceiros_ofertas": 6.0347528635838e-05, "fidelidade_resgate": 4.699870255801467e-05, "cancelamento_linha": 0.0018773565880253298, "seguranca_perda_roubo": 7.74877606027073e-05, "beneficios_consulta": 4.147620943294264e-05, "reclamacao_atendimento": 0.0002540725855765288, "conta_contestacao": 0.00028790195731273247, "suporte_sem_sinal": 0.00019787192860397715, "bonus_nao_recebido": 0.0010048765691459754, "sem_correspondencia": 0.020183485432827636}, "confidence": 0.9724947890727219, "input_tokens": 503, "latency_ms": 166.55474300000606} +{"id": "g0265-portabilidade-indireto_multiplo-02-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 147, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"conta_segunda_via": 0.009029087360641128, "plano_consulta": 0.0010783707042208912, "bonus_nao_recebido": 0.0002902395376175716, "suporte_sem_sinal": 0.0001459416046897998, "recarga_saldo": 0.00025613549295509206, "cadastro_atualizacao": 0.06671643302992299, "troca_numero": 0.027811547018599638, "portabilidade": 0.8127725424667144, "beneficios_consulta": 0.0006540648946458741, "cancelamento_linha": 0.00021234378185926213, "marketplace_pedido": 2.23808699484999e-05, "vas_contratacao": 0.0001459416046897998, "conta_debito_automatico_digital": 0.000199478522485806, "internet_consumo": 0.00012879301409697376, "fidelidade_pontos": 0.021659654596512593, "sem_correspondencia": 0.058877045500399613}, "confidence": 0.8127725424667144, "input_tokens": 531, "latency_ms": 188.13946000000215} +{"id": "g0265-portabilidade-indireto_multiplo-03-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"cancelamento_linha": 0.0031717356684939774, "portabilidade": 0.9965297239358104, "cadastro_atualizacao": 0.00020276227759984686, "sem_correspondencia": 9.577811809575632e-05}, "confidence": 0.9965297239358104, "input_tokens": 211, "latency_ms": 78.54310199996917} +{"id": "g0265-portabilidade-indireto_multiplo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 141, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"seguranca_perda_roubo": 0.03806083125127502, "roaming_cobranca": 0.0016722762163389811, "troca_numero": 0.3186794383798363, "conta_vencimento": 0.0006151960399510784, "cancelamento_linha": 0.0008951049564359351, "bonus_nao_recebido": 0.0006151960399510784, "cadastro_atualizacao": 0.46367584685801194, "fidelidade_pontos": 0.00042281764261303876, "vas_consulta": 0.0003731352599641271, "conta_explicacao": 0.0001762566164553771, "seguranca_fraude": 0.00010042799280145965, "plano_consulta": 0.0008951049564359351, "recarga_saldo": 0.0006151960399510784, "conta_pagamento_confirmacao": 0.0004791151576563271, "reclamacao_atendimento": 0.00214724516550166, "sem_correspondencia": 0.1705768114268207}, "confidence": 0.46367584685801194, "input_tokens": 527, "latency_ms": 189.8796929999662} +{"id": "g0265-portabilidade-indireto_multiplo-05-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"portabilidade": 0.9823275258245243, "cadastro_atualizacao": 0.007500163213449836, "cancelamento_linha": 0.001673512618956424, "sem_correspondencia": 0.008498798343069398}, "confidence": 0.9823275258245243, "input_tokens": 217, "latency_ms": 78.80037099999981} +{"id": "g0265-portabilidade-indireto_multiplo-06-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_pacote_adicional"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 119, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.3984176259049409, "cancelamento_linha": 0.015448327830659449, "cadastro_atualizacao": 0.006439821140144408, "sem_correspondencia": 0.5796942251242553}, "confidence": 0.5796942251242553, "input_tokens": 217, "latency_ms": 78.0866790000232} +{"id": "g0265-portabilidade-indireto_multiplo-07-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 87, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_cobranca": 0.009123469101668731, "cancelamento_linha": 0.0010896429957019985, "portabilidade": 0.9306191485045374, "recarga_realizar": 0.0003537552870943975, "internet_consumo": 0.0004542307799168753, "cadastro_atualizacao": 0.0003121879451337301, "troca_numero": 0.011714766214907928, "sem_correspondencia": 0.04633279917103874}, "confidence": 0.9306191485045374, "input_tokens": 299, "latency_ms": 109.0167830000155} +{"id": "g0265-portabilidade-indireto_multiplo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["negociacao_divida"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 113, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"reclamacao_atendimento": 0.007033111522578711, "plano_nova_linha": 0.0005773129496526002, "cadastro_atualizacao": 0.4930591833706222, "troca_numero": 0.4930591833706222, "cancelamento_linha": 0.001222171524005267, "marketplace_compra": 0.00012101136819697344, "conta_vencimento": 9.4243748312345e-05, "sem_correspondencia": 0.0048337821460095985}, "confidence": 0.4930591833706222, "input_tokens": 308, "latency_ms": 110.22847300000649} +{"id": "g0265-portabilidade-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"atendimento_humano": 0.002740095227704683, "cadastro_atualizacao": 0.015768159329859897, "negociacao_divida": 0.00019849183254563917, "desconto_retencao": 0.00010624502183773103, "cancelamento_linha": 0.0008895786764711644, "troca_numero": 0.975541473649181, "vas_contratacao": 9.376090268683032e-05, "conta_debito_automatico_digital": 5.018659471138283e-05, "conta_pagamento_confirmacao": 3.6717297054458554e-05, "seguranca_perda_roubo": 3.6717297054458554e-05, "parceiros_ofertas": 2.092088523217379e-05, "sem_correspondencia": 0.004517653285660622}, "confidence": 0.975541473649181, "input_tokens": 399, "latency_ms": 144.69128100000717} +{"id": "g0265-portabilidade-indireto_multiplo-10-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["conta_debito_automatico_digital"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 121, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.11098743838491382, "portabilidade": 0.1614857699805162, "cancelamento_linha": 0.0037977812977637256, "sem_correspondencia": 0.7237290103368063}, "confidence": 0.7237290103368063, "input_tokens": 219, "latency_ms": 77.41614299999355} +{"id": "g0265-portabilidade-indireto_multiplo-11-D1", "gold": "portabilidade", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "portabilidade", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 84, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"roaming_duvida": 0.003569879911087514, "cancelamento_linha": 0.003569879911087514, "troca_numero": 0.0006203521097942017, "cadastro_atualizacao": 0.00033205055647321394, "conta_segunda_via": 0.0004831307088877224, "portabilidade": 0.9898287584204774, "vas_cancelamento": 0.00010780103244674194, "sem_correspondencia": 0.001488147349745675}, "confidence": 0.9898287584204774, "input_tokens": 313, "latency_ms": 110.29979099998855} +{"id": "g0269-cancelamento_linha-regionalismo-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.0005527140885458695, "troca_numero": 4.0038474283670536e-05, "cadastro_atualizacao": 2.1431050940798345e-05, "cancelamento_linha": 0.9993305151583561, "portabilidade": 3.1181995125106916e-05, "reclamacao_atendimento": 6.140098896293816e-06, "vas_cancelamento": 5.768089110145016e-06, "sem_correspondencia": 1.2211044742000387e-05}, "confidence": 0.9993305151583561, "input_tokens": 308, "latency_ms": 109.94733399996903} +{"id": "g0269-cancelamento_linha-regionalismo-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_pagamento_confirmacao": 0.01977059526729839, "conta_debito_automatico_digital": 0.01977059526729839, "vas_consulta": 0.000526868517675924, "suporte_sem_sinal": 0.0001509503576287701, "negociacao_divida": 0.00046495983491834006, "roaming_pacote": 0.00011756025672619475, "cancelamento_linha": 0.9526006267996645, "desconto_retencao": 0.0004103256141416799, "troca_numero": 5.21670476946901e-05, "recarga_saldo": 9.155601999643587e-05, "vas_cancelamento": 0.0005970202457740851, "recarga_realizar": 9.155601999643587e-05, "cadastro_atualizacao": 0.00013321322305142653, "portabilidade": 5.21670476946901e-05, "roaming_cobranca": 0.00017104916423692503, "sem_correspondencia": 0.00499878931620296}, "confidence": 0.9526006267996645, "input_tokens": 497, "latency_ms": 166.6691020000144} +{"id": "g0269-cancelamento_linha-regionalismo-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 62, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.074883007096774, "cancelamento_linha": 0.9122617817157647, "portabilidade": 0.0013715301168870314, "sem_correspondencia": 0.01148368107057432}, "confidence": 0.9122617817157647, "input_tokens": 210, "latency_ms": 78.14028400002826} +{"id": "g0269-cancelamento_linha-regionalismo-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.0024717683026840892, "negociacao_religacao": 4.527201564858118e-05, "portabilidade": 6.587039409114648e-05, "troca_numero": 6.522052229232857e-06, "internet_problema_conexao": 3.5257881238335916e-05, "vas_contratacao": 3.4910029930946444e-06, "plano_consulta": 4.210953411089943e-06, "desconto_retencao": 2.718795864726727e-06, "cadastro_atualizacao": 1.21847977114261e-05, "fidelidade_pontos": 1.21847977114261e-05, "cancelamento_linha": 0.9971825041454278, "sem_correspondencia": 0.00015801486098912762}, "confidence": 0.9971825041454278, "input_tokens": 399, "latency_ms": 145.73196700001745} +{"id": "g0269-cancelamento_linha-regionalismo-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.121645829465883, "marketplace_pedido": 0.018654992144564307, "negociacao_divida": 0.0022280210848176526, "desconto_retencao": 0.29181317491984154, "vas_cancelamento": 0.030756882353486975, "portabilidade": 0.2005600665323617, "troca_numero": 0.0036733857541072384, "sem_correspondencia": 0.3306676477449376}, "confidence": 0.3306676477449376, "input_tokens": 313, "latency_ms": 110.7716620000474} +{"id": "g0269-cancelamento_linha-regionalismo-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.004067503480059835, "vas_cancelamento": 0.00015771422529209261, "plano_consulta": 5.1202312378588513e-05, "desconto_retencao": 3.105577230579762e-05, "troca_numero": 0.00015771422529209261, "cadastro_atualizacao": 2.0051113626318375e-05, "cancelamento_linha": 0.9952852860272821, "sem_correspondencia": 0.00022947284376315552}, "confidence": 0.9952852860272821, "input_tokens": 304, "latency_ms": 109.53974099999186} +{"id": "g0269-cancelamento_linha-regionalismo-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"negociacao_religacao": 0.0011679308639027841, "vas_consulta": 8.460462801392108e-05, "cancelamento_linha": 0.9974815883409108, "cadastro_atualizacao": 5.1315300844025506e-05, "vas_cancelamento": 0.0002029559518978719, "roaming_cobranca": 1.4702079844137069e-05, "portabilidade": 1.8877844198044544e-05, "recarga_realizar": 7.392670007482208e-06, "desconto_retencao": 3.112430327427904e-05, "troca_numero": 1.2188452288602793e-05, "suporte_sem_sinal": 1.773409343740063e-05, "sem_correspondencia": 0.0009095854713807506}, "confidence": 0.9974815883409108, "input_tokens": 390, "latency_ms": 143.01644500000066} +{"id": "g0269-cancelamento_linha-regionalismo-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.005219443079826141, "vas_cancelamento": 3.516833083661195e-05, "cancelamento_linha": 0.9946497911546869, "sem_correspondencia": 9.559743465039817e-05}, "confidence": 0.9946497911546869, "input_tokens": 209, "latency_ms": 77.01454900001181} +{"id": "g0269-cancelamento_linha-regionalismo-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.04911723919180063, "troca_numero": 0.002445403345682904, "conta_debito_automatico_digital": 0.04911723919180063, "recarga_realizar": 0.0003750147489996789, "negociacao_religacao": 0.0004815284693483615, "roaming_pacote": 0.00015632940567723505, "internet_problema_conexao": 0.00022745794311274288, "vas_cancelamento": 0.3202846324597211, "seguranca_fraude": 0.0005456432401497325, "portabilidade": 0.0002920617801842763, "cadastro_atualizacao": 0.00018856925800188491, "marketplace_compra": 0.001019395777609957, "beneficios_consulta": 0.0019044820405432791, "desconto_retencao": 0.007532372587773006, "vas_consulta": 0.038252544344879826, "sem_correspondencia": 0.5280600862147149}, "confidence": 0.5280600862147149, "input_tokens": 504, "latency_ms": 166.26589800000602} +{"id": "g0269-cancelamento_linha-regionalismo-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": ["portabilidade"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.002163704508489696, "portabilidade": 0.007552070793235446, "cancelamento_linha": 0.9891260771321677, "sem_correspondencia": 0.0011581475661071744}, "confidence": 0.9891260771321677, "input_tokens": 210, "latency_ms": 77.83056300002045} +{"id": "g0269-cancelamento_linha-regionalismo-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 75, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9999454639024304, "portabilidade": 3.535557259029379e-05, "vas_cancelamento": 1.0782840417952638e-05, "sem_correspondencia": 8.39768456123551e-06}, "confidence": 0.9999454639024304, "input_tokens": 212, "latency_ms": 78.55287000000999} +{"id": "g0269-cancelamento_linha-regionalismo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"troca_numero": 0.0010319444331014119, "portabilidade": 9.598578433871551e-05, "cadastro_atualizacao": 4.0012827919862695e-05, "suporte_configuracao": 2.141732343147024e-05, "vas_cancelamento": 4.534047406022153e-05, "desconto_retencao": 1.667982825972257e-05, "cancelamento_linha": 0.9986904010077906, "sem_correspondencia": 5.821832109799568e-05}, "confidence": 0.9986904010077906, "input_tokens": 303, "latency_ms": 109.95661299995163} +{"id": "g0270-cancelamento_linha-emocional-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0004304477873602075, "internet_pacote_adicional": 6.601130615909744e-05, "desconto_retencao": 2.0132310918634937e-05, "cancelamento_linha": 0.9993157090658237, "vas_consulta": 2.4284202420805754e-05, "parceiros_ofertas": 4.781842979678605e-06, "conta_debito_automatico_digital": 8.392395790337846e-06, "troca_numero": 5.418537975231276e-06, "vas_cancelamento": 1.891255586158803e-05, "portabilidade": 6.140007924517173e-06, "conta_pagamento_confirmacao": 3.7241030570981983e-06, "sem_correspondencia": 9.604588372922037e-05}, "confidence": 0.9993157090658237, "input_tokens": 394, "latency_ms": 144.22582499997816} +{"id": "g0270-cancelamento_linha-emocional-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 64, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"recarga_saldo": 0.002794810509140039, "atendimento_humano": 0.0005503308192330516, "troca_numero": 0.00010836656353167668, "recarga_realizar": 0.0002599578719482551, "portabilidade": 0.0002599578719482551, "cancelamento_linha": 0.9950214631557098, "cadastro_atualizacao": 2.5739314932603845e-05, "vas_consulta": 1.3777262479925712e-05, "reclamacao_atendimento": 6.996671205828159e-05, "desconto_retencao": 2.739935812209851e-05, "roaming_duvida": 5.743217463022768e-06, "plano_consulta": 2.1338641561144177e-05, "vas_cancelamento": 7.928267153501384e-05, "suporte_sem_sinal": 2.004579862523338e-05, "fidelidade_pontos": 3.5181472229704194e-05, "sem_correspondencia": 0.0007066387594818252}, "confidence": 0.9950214631557098, "input_tokens": 497, "latency_ms": 166.30284199999323} +{"id": "g0270-cancelamento_linha-emocional-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9358894455422532, "portabilidade": 0.03202437577420435, "vas_cancelamento": 0.0038247662556020515, "sem_correspondencia": 0.028261412427940488}, "confidence": 0.9358894455422532, "input_tokens": 209, "latency_ms": 76.9983879999927} +{"id": "g0270-cancelamento_linha-emocional-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9888386709079705, "portabilidade": 0.004579231525549837, "vas_cancelamento": 0.0007022478987759465, "sem_correspondencia": 0.005879849667703772}, "confidence": 0.9888386709079705, "input_tokens": 206, "latency_ms": 77.37482700002829} +{"id": "g0270-cancelamento_linha-emocional-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.010982048252677897, "portabilidade": 0.00013824358551798314, "cadastro_atualizacao": 6.530164592968735e-05, "troca_numero": 2.7221776010580314e-05, "conta_segunda_via": 7.399645906794284e-05, "desconto_retencao": 1.8709234801721133e-05, "cancelamento_linha": 0.9885724795099724, "sem_correspondencia": 0.00012199953602180874}, "confidence": 0.9885724795099724, "input_tokens": 299, "latency_ms": 109.14119599999594} +{"id": "g0270-cancelamento_linha-emocional-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "vas_cancelamento", "probabilities": {"vas_cancelamento": 0.8058767203030442, "cancelamento_linha": 0.1400403756219714, "portabilidade": 0.002564928949734721, "sem_correspondencia": 0.05151797512524971}, "confidence": 0.8058767203030442, "input_tokens": 206, "latency_ms": 76.14017099996317} +{"id": "g0270-cancelamento_linha-emocional-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.040454055902685304, "negociacao_divida": 0.005474861113659678, "troca_numero": 0.00044940396698079174, "recarga_saldo": 0.0007409418794982494, "fidelidade_resgate": 0.0005770461159636351, "vas_cancelamento": 0.00044940396698079174, "cadastro_atualizacao": 0.00044940396698079174, "desconto_retencao": 0.001384261671064837, "portabilidade": 0.0008395971445658682, "fidelidade_pontos": 0.001384261671064837, "conta_explicacao": 0.0010780640734010267, "suporte_sem_sinal": 0.013133509063459394, "roaming_duvida": 0.0033206711231030476, "suporte_configuracao": 0.0015685739712068202, "conta_pagamento_confirmacao": 0.007965875916601877, "sem_correspondencia": 0.920730068452783}, "confidence": 0.920730068452783, "input_tokens": 521, "latency_ms": 186.78195900002947} +{"id": "g0270-cancelamento_linha-emocional-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 63, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 0.003545227020031432, "portabilidade": 0.003128651864136954, "desconto_retencao": 0.0002266387808828389, "vas_cancelamento": 0.00017650646002590349, "cadastro_atualizacao": 0.00017650646002590349, "cancelamento_linha": 0.9829931949972577, "conta_pagamento_confirmacao": 3.9383914692812275e-05, "plano_consulta": 1.860364401688993e-05, "recarga_nao_creditada": 1.980347597165972e-05, "troca_numero": 2.1080690439144745e-05, "negociacao_divida": 1.7476506205398165e-05, "sem_correspondencia": 0.009636926186313455}, "confidence": 0.9829931949972577, "input_tokens": 404, "latency_ms": 147.14564000001928} +{"id": "g0270-cancelamento_linha-emocional-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"fidelidade_resgate": 0.0005521176474399659, "recarga_saldo": 6.594104946619333e-05, "vas_cancelamento": 0.0002608019098286956, "cadastro_atualizacao": 2.140792440939865e-05, "marketplace_pedido": 5.81927719070932e-05, "negociacao_religacao": 8.383463654192101e-06, "portabilidade": 1.6672508293973113e-05, "desconto_retencao": 2.7488319060197775e-05, "cancelamento_linha": 0.9982521243411573, "troca_numero": 2.140792440939865e-05, "roaming_pacote": 6.52904805873547e-06, "sem_correspondencia": 0.0007089330923147576}, "confidence": 0.9982521243411573, "input_tokens": 394, "latency_ms": 144.12505399997144} +{"id": "g0270-cancelamento_linha-emocional-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0006259782241844281, "troca_numero": 2.1419796935669365e-05, "cancelamento_linha": 0.9988057405789758, "conta_pagamento_confirmacao": 1.0770550292979752e-05, "portabilidade": 1.8902904449719224e-05, "bonus_nao_recebido": 3.962264022890306e-06, "vas_cancelamento": 1.0117995638914689e-05, "desconto_retencao": 2.5582299276973776e-06, "roaming_duvida": 4.779402720602751e-06, "conta_explicacao": 2.1208471010616663e-06, "seguranca_perda_roubo": 6.1368745698404736e-06, "sem_correspondencia": 0.00048751233118048}, "confidence": 0.9988057405789758, "input_tokens": 406, "latency_ms": 145.75453199995536} +{"id": "g0270-cancelamento_linha-emocional-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"desconto_retencao": 0.01067240398013479, "cancelamento_linha": 0.960699190372005, "portabilidade": 0.0012746368858890507, "cadastro_atualizacao": 0.00041381400998984357, "conta_vencimento": 0.000602095831783953, "vas_cancelamento": 0.00032227867502600835, "troca_numero": 0.00041381400998984357, "sem_correspondencia": 0.025601766235181473}, "confidence": 0.960699190372005, "input_tokens": 295, "latency_ms": 109.41709499996932} +{"id": "g0270-cancelamento_linha-emocional-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0019263620174785822, "vas_cancelamento": 3.528255108111115e-05, "cancelamento_linha": 0.9978802300078864, "sem_correspondencia": 0.00015812542355386031}, "confidence": 0.9978802300078864, "input_tokens": 203, "latency_ms": 76.6180489999897} +{"id": "g0271-cancelamento_linha-longo_contexto-00-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 222, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0017006131357156858, "vas_cancelamento": 2.4257943556565236e-05, "cancelamento_linha": 0.9982351343332027, "sem_correspondencia": 3.9994587525152224e-05}, "confidence": 0.9982351343332027, "input_tokens": 247, "latency_ms": 82.07776000000422} +{"id": "g0271-cancelamento_linha-longo_contexto-01-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_consulta": 0.00013978582975554527, "fidelidade_resgate": 4.0049310758045614e-05, "internet_pacote_adicional": 1.07791257596484e-05, "portabilidade": 1.669503656933111e-05, "negociacao_religacao": 4.5381814531871996e-05, "desconto_retencao": 3.119043457983596e-05, "beneficios_consulta": 3.7251661833987426e-06, "roaming_duvida": 3.2874476184622693e-06, "vas_cancelamento": 3.534339269462317e-05, "roaming_pacote": 1.3840671445062104e-05, "suporte_chip_esim": 5.769650252295249e-06, "cancelamento_linha": 0.9996009854925407, "recarga_nao_creditada": 7.408377569345939e-06, "troca_numero": 3.499469773835799e-06, "cadastro_atualizacao": 1.4733318060971252e-05, "sem_correspondencia": 2.7525461906972694e-05}, "confidence": 0.9996009854925407, "input_tokens": 523, "latency_ms": 187.56633899999997} +{"id": "g0271-cancelamento_linha-longo_contexto-02-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 212, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"conta_explicacao": 0.0027934289547224033, "bonus_nao_recebido": 0.0002944252456964005, "cadastro_atualizacao": 6.993212552019056e-05, "plano_troca": 4.515157379208142e-05, "internet_pacote_adicional": 8.979462661092213e-05, "cancelamento_linha": 0.9945295957129727, "portabilidade": 4.515157379208142e-05, "roaming_duvida": 1.661033573464205e-05, "conta_debito_automatico_digital": 2.1328093262997043e-05, "marketplace_compra": 1.0074677891180774e-05, "troca_numero": 1.3770451986770692e-05, "vas_cancelamento": 0.00015759447760351004, "fidelidade_pontos": 5.797576835248465e-05, "desconto_retencao": 0.00015759447760351004, "conta_pagamento_confirmacao": 0.00037804949878871133, "sem_correspondencia": 0.0013195224056691576}, "confidence": 0.9945295957129727, "input_tokens": 549, "latency_ms": 195.4891589999761} +{"id": "g0271-cancelamento_linha-longo_contexto-03-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 211, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0011692539019277372, "bonus_nao_recebido": 0.0001232384545791177, "vas_cancelamento": 2.1415632236951842e-05, "cancelamento_linha": 0.9986115405592773, "troca_numero": 2.0118124671801938e-05, "cadastro_atualizacao": 6.1356813636804265e-06, "desconto_retencao": 1.2989237548841541e-05, "sem_correspondencia": 3.5308408394553874e-05}, "confidence": 0.9986115405592773, "input_tokens": 339, "latency_ms": 120.19549399997231} +{"id": "g0271-cancelamento_linha-longo_contexto-04-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 207, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"vas_cancelamento": 0.0010315430323417862, "cancelamento_linha": 0.998301935240898, "portabilidade": 0.00017925530056886227, "sem_correspondencia": 0.0004872664261913026}, "confidence": 0.998301935240898, "input_tokens": 238, "latency_ms": 80.40435099997012} +{"id": "g0271-cancelamento_linha-longo_contexto-05-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 190, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.0011680387888676506, "troca_numero": 0.0002953264552615624, "desconto_retencao": 0.00010864453132476653, "portabilidade": 0.00037920667477614125, "cadastro_atualizacao": 0.0002606246820196169, "cancelamento_linha": 0.9975737626028504, "vas_cancelamento": 3.5271715159576966e-05, "sem_correspondencia": 0.00017912454974038894}, "confidence": 0.9975737626028504, "input_tokens": 327, "latency_ms": 118.55144099996551} +{"id": "g0271-cancelamento_linha-longo_contexto-06-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 201, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9990138645753399, "cadastro_atualizacao": 0.00010880137105905622, "portabilidade": 3.532263356629394e-05, "desconto_retencao": 3.318254338515028e-05, "vas_contratacao": 3.1172114713385064e-05, "troca_numero": 1.2207175517176226e-05, "vas_cancelamento": 0.00043031777009751776, "sem_correspondencia": 0.00033513181632148763}, "confidence": 0.9990138645753399, "input_tokens": 333, "latency_ms": 119.0155379999851} +{"id": "g0271-cancelamento_linha-longo_contexto-07-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 202, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cadastro_atualizacao": 0.0003353027362645483, "conta_segunda_via": 3.5340648395754694e-05, "troca_numero": 6.537362613878531e-06, "desconto_retencao": 4.782836660405004e-06, "beneficios_consulta": 4.537829078237389e-05, "cancelamento_linha": 0.9995233697447514, "marketplace_compra": 3.72487693642604e-06, "vas_consulta": 1.552759722772454e-06, "roaming_cobranca": 1.552759722772454e-06, "portabilidade": 9.999998265325467e-07, "internet_pacote_adicional": 9.999998265325467e-07, "negociacao_divida": 4.220838538375466e-06, "conta_contestacao": 4.782836660405004e-06, "vas_cancelamento": 6.141283835825942e-06, "internet_consumo": 1.1473428699725669e-05, "sem_correspondencia": 1.3839596762183928e-05}, "confidence": 0.9995233697447514, "input_tokens": 530, "latency_ms": 190.61385800000608} +{"id": "g0271-cancelamento_linha-longo_contexto-08-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 203, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"cancelamento_linha": 0.9998854967351922, "desconto_retencao": 5.143896957525412e-05, "plano_nova_linha": 1.0128933669840859e-05, "troca_numero": 3.288383307622899e-06, "portabilidade": 1.0782193766292133e-05, "vas_cancelamento": 2.4298048734812725e-05, "cadastro_atualizacao": 3.0891502347187355e-06, "sem_correspondencia": 1.1477585519196662e-05}, "confidence": 0.9998854967351922, "input_tokens": 331, "latency_ms": 119.42503699998497} +{"id": "g0271-cancelamento_linha-longo_contexto-09-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["reclamacao_atendimento", "seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 191, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"conta_debito_automatico_digital": 0.005183131687196829, "conta_segunda_via": 0.0007014605949394449, "cadastro_atualizacao": 0.00033134652311520685, "negociacao_divida": 0.00017735701329744626, "marketplace_pedido": 0.0002277309129017467, "vas_cancelamento": 0.0011565130034346296, "recarga_realizar": 6.945400433787181e-05, "troca_numero": 0.0001218955737577227, "portabilidade": 0.00033134652311520685, "cancelamento_linha": 0.9877300645587824, "beneficios_consulta": 7.393340276732153e-05, "desconto_retencao": 0.0005462980606325733, "bonus_nao_recebido": 0.0001218955737577227, "seguranca_perda_roubo": 0.0001218955737577227, "internet_problema_conexao": 0.00033134652311520685, "sem_correspondencia": 0.0027743304710910184}, "confidence": 0.9877300645587824, "input_tokens": 535, "latency_ms": 188.34069999996927} +{"id": "g0271-cancelamento_linha-longo_contexto-10-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 196, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"reclamacao_atendimento": 0.002181884650875979, "recarga_nao_creditada": 3.112291302255013e-05, "cancelamento_linha": 0.9974370331105328, "suporte_chip_esim": 1.665889488412247e-05, "portabilidade": 2.0094462931152946e-05, "suporte_sem_sinal": 3.956834358101906e-06, "roaming_duvida": 6.128464940504774e-06, "fidelidade_pontos": 1.8690762055038031e-06, "cadastro_atualizacao": 5.40835132759375e-06, "desconto_retencao": 2.894881857540408e-06, "troca_numero": 3.081585696573604e-06, "roaming_pacote": 9.491952183970823e-06, "fidelidade_resgate": 2.2770009585644646e-05, "conta_debito_automatico_digital": 9.491952183970823e-06, "vas_cancelamento": 0.00013948321913024518, "sem_correspondencia": 0.00010862964028395531}, "confidence": 0.9974370331105328, "input_tokens": 533, "latency_ms": 188.9123619999964} +{"id": "g0271-cancelamento_linha-longo_contexto-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 214, "length_bucket": "longo"}, "pred": "cancelamento_linha", "probabilities": {"portabilidade": 0.0011694334955445849, "cadastro_atualizacao": 2.5836151154492858e-05, "atendimento_humano": 1.4720995184982038e-05, "troca_numero": 5.08743980465996e-06, "cancelamento_linha": 0.9987649240614397, "vas_cancelamento": 6.532402015052307e-06, "plano_troca": 4.489649869697994e-06, "internet_consumo": 9.99999033576839e-07, "fidelidade_resgate": 1.7581721507824922e-06, "desconto_retencao": 9.99999033576839e-07, "suporte_chip_esim": 9.99999033576839e-07, "sem_correspondencia": 4.217635735053115e-06}, "confidence": 0.9987649240614397, "input_tokens": 440, "latency_ms": 150.75943700003336} +{"id": "g0274-troca_numero-informal_abreviado-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"vas_contratacao": 0.004703147293528218, "internet_problema_conexao": 0.0002653334138185008, "troca_numero": 0.8962612297389774, "desconto_retencao": 0.000182360810622464, "bonus_nao_recebido": 9.169677416535348e-05, "vas_consulta": 5.561690492803222e-05, "marketplace_pedido": 3.373335803717419e-05, "recarga_nao_creditada": 5.920388711805168e-05, "seguranca_fraude": 0.000182360810622464, "portabilidade": 0.00878663591834239, "cancelamento_linha": 0.00013341801915877342, "negociacao_divida": 0.0002066418704568575, "fidelidade_resgate": 0.0003006621474153743, "internet_consumo": 4.331448910995937e-05, "cadastro_atualizacao": 0.08336528048349211, "sem_correspondencia": 0.00532936408020693}, "confidence": 0.8962612297389774, "input_tokens": 503, "latency_ms": 166.5957060000096} +{"id": "g0274-troca_numero-informal_abreviado-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 31, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"plano_nova_linha": 0.05910846350712124, "plano_consulta": 0.0025970446376939855, "suporte_configuracao": 0.0007440657463593614, "cadastro_atualizacao": 0.8159671695084949, "portabilidade": 0.0669786639862514, "conta_pagamento_confirmacao": 0.0017849209360286612, "cancelamento_linha": 0.0006566357164814316, "sem_correspondencia": 0.05216303596156909}, "confidence": 0.8159671695084949, "input_tokens": 309, "latency_ms": 108.97343700003148} +{"id": "g0274-troca_numero-informal_abreviado-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 61, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"cadastro_atualizacao": 0.36979800442277433, "seguranca_fraude": 0.32634559348506287, "roaming_duvida": 0.002198899312287445, "suporte_chip_esim": 0.01265379186675649, "beneficios_consulta": 0.0006299952007829261, "internet_problema_conexao": 0.00043298894718787103, "plano_troca": 0.0008089298501965741, "portabilidade": 0.10594890213645064, "internet_consumo": 0.0008089298501965741, "cancelamento_linha": 0.0046550698806421195, "plano_nova_linha": 0.0010386864879698085, "sem_correspondencia": 0.1746802085596924}, "confidence": 0.36979800442277433, "input_tokens": 419, "latency_ms": 147.64231099997005} +{"id": "g0274-troca_numero-informal_abreviado-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.015544084892566886, "cadastro_atualizacao": 0.0064797386223696225, "vas_cancelamento": 0.0003655618380676187, "conta_segunda_via": 9.242850737865689e-05, "internet_consumo": 0.00022172446280891561, "troca_numero": 0.9616784791048534, "vas_contratacao": 0.00012633479073121044, "internet_pacote_adicional": 7.662592396685854e-05, "suporte_sem_sinal": 0.00014315607268559235, "negociacao_divida": 4.947341489537792e-05, "desconto_retencao": 3.619552355482007e-05, "marketplace_pedido": 0.0002512467320389958, "conta_pagamento_confirmacao": 0.00022172446280891561, "cancelamento_linha": 0.00022172446280891561, "conta_explicacao": 0.0007738944172621086, "sem_correspondencia": 0.013717606771202281}, "confidence": 0.9616784791048534, "input_tokens": 509, "latency_ms": 167.5581420000185} +{"id": "g0274-troca_numero-informal_abreviado-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.735361192803622, "cancelamento_linha": 0.0018227781572979478, "plano_troca": 0.00024668619819542874, "suporte_configuracao": 0.0001405575588299237, "portabilidade": 0.022205983892984456, "cadastro_atualizacao": 0.23873682564327503, "vas_cancelamento": 6.639468952618344e-05, "sem_correspondencia": 0.0014195810562690943}, "confidence": 0.735361192803622, "input_tokens": 306, "latency_ms": 110.34212099997376} +{"id": "g0274-troca_numero-informal_abreviado-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.6803648812418294, "plano_consulta": 0.0035702272324733574, "seguranca_fraude": 0.0002930620974645815, "cancelamento_linha": 0.00025862639327743804, "internet_consumo": 0.0001300455174366273, "cadastro_atualizacao": 0.17202318157292848, "vas_cancelamento": 6.142915277096116e-05, "conta_segunda_via": 7.887659348350833e-05, "suporte_configuracao": 0.00020141843760740184, "portabilidade": 0.13397178851543118, "plano_nova_linha": 0.0014882921348400551, "sem_correspondencia": 0.00755817111045712}, "confidence": 0.6803648812418294, "input_tokens": 408, "latency_ms": 145.24062800001047} +{"id": "g0274-troca_numero-informal_abreviado-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_contestacao": 0.001694834670371323, "bonus_nao_recebido": 0.0002945181041669601, "cadastro_atualizacao": 0.0019204992849352893, "troca_numero": 0.9948432593628602, "seguranca_perda_roubo": 0.00020241913540379442, "portabilidade": 0.0005502322575005255, "cancelamento_linha": 6.571587174938575e-05, "sem_correspondencia": 0.00042852131301255605}, "confidence": 0.9948432593628602, "input_tokens": 303, "latency_ms": 111.10212799997043} +{"id": "g0274-troca_numero-informal_abreviado-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 40, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"suporte_sem_sinal": 0.02808241870332693, "cadastro_atualizacao": 0.7242551240557417, "suporte_configuracao": 0.000960927525668184, "vas_cancelamento": 0.0005143474400923708, "portabilidade": 0.04085967811505429, "beneficios_consulta": 0.000960927525668184, "cancelamento_linha": 0.00040057418911471093, "suporte_chip_esim": 0.019300745297315677, "conta_explicacao": 0.0005143474400923708, "vas_consulta": 0.000960927525668184, "internet_pacote_adicional": 6.96093564869277e-05, "sem_correspondencia": 0.18312037282577023}, "confidence": 0.7242551240557417, "input_tokens": 411, "latency_ms": 147.15201100000286} +{"id": "g0274-troca_numero-informal_abreviado-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.04659393218690526, "troca_numero": 0.9358641453365878, "cadastro_atualizacao": 0.0071454109256977, "sem_correspondencia": 0.010396511550809248}, "confidence": 0.9358641453365878, "input_tokens": 201, "latency_ms": 77.83546199999591} +{"id": "g0274-troca_numero-informal_abreviado-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "cadastro_atualizacao", "probabilities": {"seguranca_fraude": 0.015055283232245618, "vas_consulta": 0.0012358129034012882, "marketplace_pedido": 0.00045463016029572356, "cadastro_atualizacao": 0.9314373912228341, "internet_problema_conexao": 0.0002147520815909859, "roaming_duvida": 9.529565854031256e-05, "internet_pacote_adicional": 8.409812349158509e-05, "parceiros_ofertas": 0.0001475968032755287, "portabilidade": 0.02812697203664, "negociacao_divida": 0.0002757471310494255, "plano_nova_linha": 0.0005151634628566225, "cancelamento_linha": 0.0009624520568986697, "conta_explicacao": 0.0012358129034012882, "desconto_retencao": 0.00031246243498627194, "conta_vencimento": 0.0005151634628566225, "sem_correspondencia": 0.01933136632563615}, "confidence": 0.9314373912228341, "input_tokens": 498, "latency_ms": 167.57407899996224} +{"id": "g0274-troca_numero-informal_abreviado-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9609531342270812, "portabilidade": 0.03288200803894855, "cadastro_atualizacao": 0.003465738149342167, "sem_correspondencia": 0.002699119584628121}, "confidence": 0.9609531342270812, "input_tokens": 205, "latency_ms": 77.17975900004603} +{"id": "g0274-troca_numero-informal_abreviado-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.016621078097111365, "fidelidade_resgate": 0.0010625499736979828, "internet_problema_conexao": 0.0003908902905407446, "suporte_chip_esim": 0.016621078097111365, "bonus_nao_recebido": 0.0001846434990426652, "plano_nova_linha": 8.193505602414114e-05, "fidelidade_pontos": 4.96961235839139e-05, "marketplace_pedido": 8.193505602414114e-05, "vas_cancelamento": 0.0003908902905407446, "troca_numero": 0.907480115658694, "conta_pagamento_confirmacao": 9.883254306432179e-05, "negociacao_religacao": 0.000501913068190772, "cancelamento_linha": 0.0008275147515684896, "beneficios_consulta": 0.0003449594706525997, "portabilidade": 0.010081193463376159, "sem_correspondencia": 0.04518077456077648}, "confidence": 0.907480115658694, "input_tokens": 510, "latency_ms": 167.01741100001755} +{"id": "g0275-troca_numero-erros_digitacao-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 61, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.04544226873587357, "troca_numero": 0.9127323665678052, "cancelamento_linha": 0.0015549489279546443, "vas_contratacao": 0.0012109954427271187, "portabilidade": 0.006968797615348221, "conta_contestacao": 0.0006481991506041045, "parceiros_ofertas": 0.00021043945358320906, "sem_correspondencia": 0.031231984106104088}, "confidence": 0.9127323665678052, "input_tokens": 302, "latency_ms": 109.30903599995645} +{"id": "g0275-troca_numero-erros_digitacao-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 59, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.04100348482624831, "cadastro_atualizacao": 0.003813918196970677, "troca_numero": 0.9332350131144266, "sem_correspondencia": 0.02194758386235441}, "confidence": 0.9332350131144266, "input_tokens": 205, "latency_ms": 76.85343399998601} +{"id": "g0275-troca_numero-erros_digitacao-02-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 53, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.028080899062107437, "cancelamento_linha": 0.002611930482838123, "conta_debito_automatico_digital": 0.00035348635168923993, "seguranca_fraude": 0.0001892076095671487, "recarga_realizar": 0.00027529544750063404, "troca_numero": 0.9299116638481069, "beneficios_consulta": 0.00011476021625341309, "conta_pagamento_confirmacao": 8.396036779229344e-05, "negociacao_religacao": 0.00021440031008948662, "portabilidade": 0.006265695504839925, "negociacao_divida": 7.887346626270428e-05, "sem_correspondencia": 0.03181982733295274}, "confidence": 0.9299116638481069, "input_tokens": 404, "latency_ms": 146.57827600001383} +{"id": "g0275-troca_numero-erros_digitacao-03-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9969644648454744, "portabilidade": 0.0021808509119934285, "cadastro_atualizacao": 0.0006248242475230375, "sem_correspondencia": 0.000229859995009142}, "confidence": 0.9969644648454744, "input_tokens": 200, "latency_ms": 75.94752900001822} +{"id": "g0275-troca_numero-erros_digitacao-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 56, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"conta_explicacao": 0.00033486055334630083, "parceiros_ofertas": 2.9259789062659385e-05, "portabilidade": 0.0002955134011258742, "conta_pagamento_confirmacao": 1.3821345693457658e-05, "troca_numero": 0.9982052410428681, "plano_consulta": 1.8891539691896986e-05, "seguranca_perda_roubo": 1.1458298032313676e-05, "cancelamento_linha": 6.133184973172554e-06, "marketplace_compra": 2.2787546634503257e-05, "cadastro_atualizacao": 0.00013959064657860187, "negociacao_religacao": 1.2197294764027321e-05, "sem_correspondencia": 0.0009102453572289903}, "confidence": 0.9982052410428681, "input_tokens": 402, "latency_ms": 146.28203900002745} +{"id": "g0275-troca_numero-erros_digitacao-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.26053296591824626, "troca_numero": 0.29522252730317294, "cadastro_atualizacao": 0.014698264150576647, "sem_correspondencia": 0.4295462426280041}, "confidence": 0.4295462426280041, "input_tokens": 201, "latency_ms": 75.70927000000438} +{"id": "g0275-troca_numero-erros_digitacao-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.010791115786034335, "negociacao_religacao": 0.001288814989235936, "conta_pagamento_confirmacao": 0.00032586346094551274, "conta_vencimento": 0.00028757349494991125, "portabilidade": 0.002407823393518091, "roaming_duvida": 0.001288814989235936, "marketplace_pedido": 0.00019764617994352378, "marketplace_compra": 0.00019764617994352378, "atendimento_humano": 0.0007817058056688028, "conta_debito_automatico_digital": 0.0016548712035870797, "parceiros_ofertas": 0.00015392699971108814, "cadastro_atualizacao": 0.0027284213536231407, "plano_nova_linha": 0.0016548712035870797, "cancelamento_linha": 0.0008857887244469611, "seguranca_fraude": 0.0039698296449826405, "sem_correspondencia": 0.9713852865905864}, "confidence": 0.9713852865905864, "input_tokens": 506, "latency_ms": 167.50044099995876} +{"id": "g0275-troca_numero-erros_digitacao-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"bonus_nao_recebido": 0.0014963894787245083, "conta_vencimento": 0.00022947875889689674, "vas_contratacao": 0.00010839809026741358, "plano_troca": 7.450084528220939e-05, "suporte_configuracao": 0.0001787182371271573, "reclamacao_atendimento": 4.244930206973872e-05, "internet_problema_conexao": 4.810136097409086e-05, "troca_numero": 0.9953109415492207, "conta_contestacao": 3.5191707462248935e-05, "vas_consulta": 2.418688324115194e-05, "conta_segunda_via": 6.929658069687374e-06, "portabilidade": 0.00015771829070009556, "cancelamento_linha": 6.574676520148394e-05, "recarga_saldo": 2.740732932921927e-05, "cadastro_atualizacao": 0.0011653892978104583, "sem_correspondencia": 0.001028452445622966}, "confidence": 0.9953109415492207, "input_tokens": 508, "latency_ms": 167.08643900000197} +{"id": "g0275-troca_numero-erros_digitacao-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 43, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.11985296193614374, "troca_numero": 0.7815394858214032, "portabilidade": 0.005265971633157123, "sem_correspondencia": 0.09334158060929602}, "confidence": 0.7815394858214032, "input_tokens": 202, "latency_ms": 76.27288200001203} +{"id": "g0275-troca_numero-erros_digitacao-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cancelamento_linha": 0.020685266358980495, "atendimento_humano": 0.004615506795392246, "cadastro_atualizacao": 0.0040731704507918085, "beneficios_consulta": 0.002180211034092163, "troca_numero": 0.8795599070433497, "portabilidade": 0.014216761797462863, "conta_vencimento": 0.0024705027606407603, "sem_correspondencia": 0.07219867375928993}, "confidence": 0.8795599070433497, "input_tokens": 284, "latency_ms": 106.78642499999569} +{"id": "g0275-troca_numero-erros_digitacao-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 49, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"internet_problema_conexao": 0.0010208498694495277, "negociacao_divida": 0.00020101725792528928, "suporte_configuracao": 0.00015655239788308188, "conta_vencimento": 7.395011651137112e-05, "seguranca_perda_roubo": 0.00012192313006305033, "cancelamento_linha": 7.395011651137112e-05, "reclamacao_atendimento": 3.9582645003022274e-05, "suporte_sem_sinal": 5.410306100214422e-05, "vas_contratacao": 4.2135506275029904e-05, "roaming_cobranca": 4.2135506275029904e-05, "portabilidade": 0.00013815700622401094, "fidelidade_resgate": 0.001156774450380204, "cadastro_atualizacao": 0.0066567773476929794, "bonus_nao_recebido": 0.00010759678463406066, "troca_numero": 0.9879533556135861, "sem_correspondencia": 0.002161139190583697}, "confidence": 0.9879533556135861, "input_tokens": 504, "latency_ms": 166.06523299998344} +{"id": "g0275-troca_numero-erros_digitacao-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "troca_numero", "probabilities": {"cadastro_atualizacao": 0.11039557206814768, "portabilidade": 0.02173817703106429, "troca_numero": 0.8157190750850847, "sem_correspondencia": 0.05214717581570316}, "confidence": 0.8157190750850847, "input_tokens": 202, "latency_ms": 77.10250799999585} +{"id": "g0278-troca_numero-longo_contexto-00-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 66, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 195, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"seguranca_fraude": 0.003993466632225186, "cadastro_atualizacao": 0.005810459664451908, "roaming_cobranca": 0.0004209082863502145, "troca_numero": 0.9771690666718695, "cancelamento_linha": 0.0011441473462336245, "portabilidade": 0.007460777891795176, "desconto_retencao": 0.0004769515735607543, "sem_correspondencia": 0.0035242219335136623}, "confidence": 0.9771690666718695, "input_tokens": 331, "latency_ms": 119.32774699999982} +{"id": "g0278-troca_numero-longo_contexto-01-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 169, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.0073604470714998226, "cadastro_atualizacao": 0.025690484599780038, "cancelamento_linha": 0.00047053763880615786, "negociacao_religacao": 0.0002222662423777615, "atendimento_humano": 0.0007757854137647264, "troca_numero": 0.9640283224427388, "suporte_configuracao": 0.00032339547441909123, "sem_correspondencia": 0.0011287611166137061}, "confidence": 0.9640283224427388, "input_tokens": 316, "latency_ms": 112.02568200002361} +{"id": "g0278-troca_numero-longo_contexto-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 176, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"parceiros_ofertas": 0.001889202733990357, "portabilidade": 0.5238235579808569, "reclamacao_atendimento": 0.0008923961828839252, "suporte_chip_esim": 0.46227266741894846, "cancelamento_linha": 0.001889202733990357, "cadastro_atualizacao": 0.001471312568612329, "negociacao_divida": 0.00028971862263443946, "sem_correspondencia": 0.007471941758083176}, "confidence": 0.5238235579808569, "input_tokens": 339, "latency_ms": 120.20313200002875} +{"id": "g0278-troca_numero-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": false, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 136, "length_bucket": "medio"}, "pred": "cadastro_atualizacao", "probabilities": {"atendimento_humano": 0.014731035289825934, "negociacao_religacao": 0.0012091970114939665, "cadastro_atualizacao": 0.7097810288852124, "conta_contestacao": 0.0007334150611039802, "marketplace_pedido": 0.0009417235794391036, "cancelamento_linha": 0.008934824552588209, "internet_problema_conexao": 0.000571184223904142, "plano_troca": 0.011472541819168937, "portabilidade": 0.15837355464547476, "beneficios_consulta": 0.0007334150611039802, "roaming_duvida": 0.0001742013460503629, "conta_explicacao": 0.0009417235794391036, "bonus_nao_recebido": 0.0025598700934207235, "seguranca_perda_roubo": 0.00034644074414202783, "suporte_sem_sinal": 0.003724589008465046, "sem_correspondencia": 0.08477125509916718}, "confidence": 0.7097810288852124, "input_tokens": 530, "latency_ms": 189.66120499999306} +{"id": "g0278-troca_numero-longo_contexto-04-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 163, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9876376695295463, "cadastro_atualizacao": 0.004036249419384562, "portabilidade": 0.0031434342084882007, "sem_correspondencia": 0.005182646842580918}, "confidence": 0.9876376695295463, "input_tokens": 221, "latency_ms": 78.87410600000067} +{"id": "g0278-troca_numero-longo_contexto-05-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 135, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.037159250890505015, "cadastro_atualizacao": 0.0014408205168995425, "troca_numero": 0.9583497115343833, "sem_correspondencia": 0.003050217058212214}, "confidence": 0.9583497115343833, "input_tokens": 220, "latency_ms": 78.99697799996375} +{"id": "g0278-troca_numero-longo_contexto-06-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["seguranca_fraude"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 138, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"fidelidade_pontos": 0.004965625817294574, "portabilidade": 0.022254390952757608, "cadastro_atualizacao": 0.007224942932370093, "plano_consulta": 0.0002472239520548752, "desconto_retencao": 0.00046187514900693813, "suporte_configuracao": 0.0001499489067366079, "troca_numero": 0.9462807825636617, "marketplace_compra": 9.094860932614292e-05, "cancelamento_linha": 0.00028014143883204907, "recarga_saldo": 0.0006720243764305974, "parceiros_ofertas": 4.035820074409094e-05, "sem_correspondencia": 0.01733173710078481}, "confidence": 0.9462807825636617, "input_tokens": 418, "latency_ms": 146.65605599998344} +{"id": "g0278-troca_numero-longo_contexto-07-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 132, "length_bucket": "medio"}, "pred": "portabilidade", "probabilities": {"parceiros_ofertas": 0.008737038869837219, "troca_numero": 0.030495262088406697, "portabilidade": 0.8912021932547327, "cancelamento_linha": 0.005299281949657289, "cadastro_atualizacao": 0.012712316544798664, "vas_cancelamento": 0.0005585402082285629, "marketplace_compra": 0.0007171798236075383, "sem_correspondencia": 0.050278187260731334}, "confidence": 0.8912021932547327, "input_tokens": 317, "latency_ms": 110.94514299998082} +{"id": "g0278-troca_numero-longo_contexto-08-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 57, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 158, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"troca_numero": 0.9398634468001671, "cancelamento_linha": 0.004931950729801912, "cadastro_atualizacao": 0.0055886323400768404, "internet_problema_conexao": 0.00021669479184922234, "conta_vencimento": 0.00010235937182274889, "parceiros_ofertas": 5.8322612014848714e-05, "vas_consulta": 5.8322612014848714e-05, "desconto_retencao": 0.00013143203505660062, "portabilidade": 0.019506243530030692, "roaming_pacote": 0.00040483916886892654, "seguranca_fraude": 0.0007563391406495929, "sem_correspondencia": 0.028381416867646492}, "confidence": 0.9398634468001671, "input_tokens": 409, "latency_ms": 145.76354899998023} +{"id": "g0278-troca_numero-longo_contexto-09-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"internet_pacote_adicional": 0.002780927170984244, "atendimento_humano": 0.0007031285018740932, "cadastro_atualizacao": 0.002780927170984244, "bonus_nao_recebido": 0.0001078282480926258, "plano_nova_linha": 0.0002586665203411549, "cancelamento_linha": 7.888883154650095e-05, "reclamacao_atendimento": 8.939275743116701e-05, "troca_numero": 0.9900786523998151, "fidelidade_pontos": 5.771630210875897e-05, "fidelidade_resgate": 2.726325066407343e-05, "recarga_nao_creditada": 1.7602477616893262e-05, "conta_pagamento_confirmacao": 8.397672405175468e-05, "portabilidade": 0.0004832526809504223, "negociacao_divida": 5.771630210875897e-05, "plano_troca": 0.0002282724030034044, "sem_correspondencia": 0.002165788258427076}, "confidence": 0.9900786523998151, "input_tokens": 522, "latency_ms": 189.3034579999835} +{"id": "g0278-troca_numero-longo_contexto-10-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 148, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.08171052422126367, "troca_numero": 0.878470923344017, "cadastro_atualizacao": 0.009758930446375208, "sem_correspondencia": 0.03005962198834408}, "confidence": 0.878470923344017, "input_tokens": 224, "latency_ms": 79.51473700001088} +{"id": "g0278-troca_numero-longo_contexto-11-D1", "gold": "troca_numero", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "troca_numero", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 136, "length_bucket": "medio"}, "pred": "troca_numero", "probabilities": {"portabilidade": 0.11831516021040929, "cadastro_atualizacao": 0.07176177217642547, "troca_numero": 0.7715117589249575, "sem_correspondencia": 0.03841130868820782}, "confidence": 0.7715117589249575, "input_tokens": 220, "latency_ms": 79.17789900000116} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 60, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.997704230246064, "cadastro_atualizacao": 0.0002606587678078574, "internet_consumo": 6.590485749550193e-05, "portabilidade": 2.0099845910485988e-05, "atendimento_humano": 0.0001580975343983819, "parceiros_ofertas": 5.132675462570625e-05, "suporte_chip_esim": 3.997331669501389e-05, "sem_correspondencia": 0.001699708677003164}, "confidence": 0.997704230246064, "input_tokens": 315, "latency_ms": 111.14233900002546} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"roaming_duvida": 0.006504387503716227, "roaming_pacote": 0.0018635382204521766, "conta_contestacao": 0.0021116654517362903, "vas_consulta": 0.000533912639291851, "conta_vencimento": 0.0011302930662505657, "beneficios_consulta": 0.0004158115815722141, "internet_consumo": 0.000533912639291851, "reclamacao_atendimento": 0.8519066454542631, "conta_segunda_via": 0.000997480129978969, "atendimento_humano": 0.0030724551028221683, "plano_troca": 0.00028578284201170054, "sem_correspondencia": 0.13064411536861276}, "confidence": 0.8519066454542631, "input_tokens": 413, "latency_ms": 148.17335399999365} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 42, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9995573843572513, "negociacao_religacao": 0.0001794807292700963, "atendimento_humano": 0.00012335518097692224, "sem_correspondencia": 0.00013977973250177783}, "confidence": 0.9995573843572513, "input_tokens": 204, "latency_ms": 77.14357699995844} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.13527001455263393, "internet_consumo": 0.0031812458241874974, "plano_consulta": 0.0006264244444771071, "fidelidade_pontos": 0.0002611325591007146, "negociacao_religacao": 0.00048785984789384085, "internet_problema_conexao": 0.0002611325591007146, "conta_explicacao": 0.0002304486745703694, "internet_pacote_adicional": 0.00017947360821317102, "desconto_retencao": 0.0017027981843246727, "negociacao_divida": 0.0031812458241874974, "recarga_nao_creditada": 0.00043053480466170646, "conta_segunda_via": 0.0011703149360310812, "marketplace_pedido": 0.00408480049498849, "atendimento_humano": 0.04976305736087583, "conta_contestacao": 0.020744328596832163, "sem_correspondencia": 0.7784251877279212}, "confidence": 0.7784251877279212, "input_tokens": 518, "latency_ms": 185.64479500003017} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 77, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.0030715718410141875, "fidelidade_pontos": 0.000604828356724134, "plano_troca": 0.00036684694221679703, "negociacao_divida": 0.00017328622547853063, "vas_cancelamento": 0.0004710407978405466, "parceiros_ofertas": 0.00010510340865860533, "conta_contestacao": 0.0002521299703428559, "roaming_cobranca": 0.00010510340865860533, "reclamacao_atendimento": 0.965059184843193, "conta_debito_automatico_digital": 0.000604828356724134, "vas_consulta": 4.381361920852185e-05, "sem_correspondencia": 0.02914226222994004}, "confidence": 0.965059184843193, "input_tokens": 416, "latency_ms": 147.2620469999697} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 65, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_segunda_via": 0.0013099153577038312, "seguranca_perda_roubo": 0.0003752970334629794, "bonus_nao_recebido": 0.0003752970334629794, "vas_contratacao": 0.00013806406294366094, "suporte_sem_sinal": 0.00015644707934873035, "internet_consumo": 7.390036755835975e-05, "fidelidade_pontos": 0.00013806406294366094, "reclamacao_atendimento": 0.9872887231912925, "atendimento_humano": 0.0002922816235453436, "seguranca_fraude": 0.00013806406294366094, "conta_contestacao": 3.4908061869836306e-05, "sem_correspondencia": 0.009679038062924417}, "confidence": 0.9872887231912925, "input_tokens": 428, "latency_ms": 149.3418740000152} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_contratacao": 0.0018820901071121363, "reclamacao_atendimento": 0.9749468126655001, "recarga_nao_creditada": 0.0006110251970646958, "conta_contestacao": 0.0004199510670137064, "suporte_chip_esim": 0.0004758669019503445, "recarga_saldo": 0.00013633815007577148, "atendimento_humano": 0.0012935403523367237, "sem_correspondencia": 0.020234375558946437}, "confidence": 0.9749468126655001, "input_tokens": 310, "latency_ms": 109.95278499996175} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 58, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.005168284831916356, "plano_troca": 0.0021544616533064526, "beneficios_consulta": 0.0008981132361172261, "portabilidade": 0.000374389297507828, "conta_explicacao": 0.0005447332135988292, "recarga_realizar": 0.00015606867870513112, "seguranca_perda_roubo": 0.00013773012554774863, "desconto_retencao": 0.0008981132361172261, "reclamacao_atendimento": 0.7670414790466354, "conta_pagamento_confirmacao": 0.0024413248896360037, "atendimento_humano": 0.00042423865331577107, "sem_correspondencia": 0.21976106313759605}, "confidence": 0.7670414790466354, "input_tokens": 409, "latency_ms": 146.71076199999789} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"internet_pacote_adicional": 0.0011604724814219946, "reclamacao_atendimento": 0.9911116914289211, "plano_troca": 0.0002934133931452683, "fidelidade_resgate": 0.00013859867304807447, "vas_contratacao": 0.00042691396796036037, "atendimento_humano": 0.0007975802948132926, "fidelidade_pontos": 0.00017796421891292185, "sem_correspondencia": 0.005893365541777065}, "confidence": 0.9911116914289211, "input_tokens": 314, "latency_ms": 109.98867300003212} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_divida": 0.0013106845239333085, "reclamacao_atendimento": 0.9878684470186043, "plano_troca": 0.0004821738902166434, "fidelidade_resgate": 0.00015653894315460735, "parceiros_ofertas": 0.0002580890852719194, "seguranca_perda_roubo": 6.946373494779209e-05, "marketplace_pedido": 8.378925833178812e-05, "atendimento_humano": 0.0003313929452588343, "plano_consulta": 0.00015653894315460735, "roaming_cobranca": 0.00015653894315460735, "seguranca_fraude": 7.871272380033462e-05, "conta_segunda_via": 0.0010207621335988322, "suporte_chip_esim": 0.0002924532477293077, "fidelidade_pontos": 0.00017738186128035918, "vas_consulta": 0.0016829522419896407, "sem_correspondencia": 0.005874080505573158}, "confidence": 0.9878684470186043, "input_tokens": 530, "latency_ms": 187.98920599999747} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 51, "length_bucket": "curto"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.0016999670949846915, "seguranca_fraude": 0.00010867526050415124, "roaming_cobranca": 3.528169146348411e-05, "negociacao_divida": 1.4707597161141975e-05, "conta_debito_automatico_digital": 0.00020303211610977418, "internet_consumo": 2.4248728280463594e-05, "reclamacao_atendimento": 0.9978559178363141, "sem_correspondencia": 5.816967518212539e-05}, "confidence": 0.9978559178363141, "input_tokens": 313, "latency_ms": 110.38197099998115} +{"id": "g0282-reclamacao_atendimento-erros_digitacao-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"cancelamento_linha": 0.0007063236035519036, "internet_problema_conexao": 0.00015760209877715232, "reclamacao_atendimento": 0.9945776905628468, "conta_vencimento": 5.116591022885685e-05, "vas_cancelamento": 0.00010831823280449258, "atendimento_humano": 0.0002598419325608737, "plano_nova_linha": 7.444596010411234e-05, "sem_correspondencia": 0.004064611699125795}, "confidence": 0.9945776905628468, "input_tokens": 300, "latency_ms": 109.22877400003017} +{"id": "g0285-reclamacao_atendimento-longo_contexto-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 80, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 273, "length_bucket": "longo"}, "pred": "conta_contestacao", "probabilities": {"conta_vencimento": 0.007583635206154101, "recarga_nao_creditada": 0.0006225026854613098, "plano_consulta": 0.0003775669644857342, "recarga_realizar": 0.0003775669644857342, "reclamacao_atendimento": 0.1726027417196433, "parceiros_ofertas": 0.0002940494476033831, "conta_contestacao": 0.7735518210753093, "atendimento_humano": 0.00020209703277221296, "roaming_duvida": 0.00010817474646110389, "fidelidade_pontos": 0.0005493566917701986, "bonus_nao_recebido": 8.968001466803734e-05, "sem_correspondencia": 0.04364080745118566}, "confidence": 0.7735518210753093, "input_tokens": 454, "latency_ms": 158.32603100000142} +{"id": "g0285-reclamacao_atendimento-longo_contexto-01-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["internet_problema_conexao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 217, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"fidelidade_resgate": 0.0069279426248926605, "recarga_nao_creditada": 0.001984888794403924, "bonus_nao_recebido": 0.0025486476613133277, "troca_numero": 0.0008274247516724594, "vas_contratacao": 0.0012038959099260258, "atendimento_humano": 0.0009375950773868502, "negociacao_divida": 0.0009375950773868502, "reclamacao_atendimento": 0.9073814187884521, "roaming_cobranca": 0.0010624344115439807, "portabilidade": 0.0012038959099260258, "suporte_chip_esim": 0.0005018584804944588, "sem_correspondencia": 0.07448240251260144}, "confidence": 0.9073814187884521, "input_tokens": 446, "latency_ms": 151.6310789999693} +{"id": "g0285-reclamacao_atendimento-longo_contexto-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 70, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 205, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 0.0024027725684312696, "seguranca_fraude": 0.0005361310279943232, "suporte_chip_esim": 0.0002869702599175962, "atendimento_humano": 0.00013555515241646791, "internet_consumo": 0.00025325036551117493, "suporte_sem_sinal": 0.004488970137600756, "troca_numero": 0.00010557045885130883, "beneficios_consulta": 5.308416041131991e-05, "vas_consulta": 9.316560294071453e-05, "internet_pacote_adicional": 5.308416041131991e-05, "plano_troca": 9.316560294071453e-05, "conta_vencimento": 0.0003684771075676809, "conta_explicacao": 0.0008839306297365665, "desconto_retencao": 0.0007800660428421707, "reclamacao_atendimento": 0.9693476383196673, "sem_correspondencia": 0.020118168402759273}, "confidence": 0.9693476383196673, "input_tokens": 545, "latency_ms": 190.76626199995417} +{"id": "g0285-reclamacao_atendimento-longo_contexto-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 71, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["conta_contestacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.025247318179122985, "roaming_duvida": 0.0038718016422827645, "internet_consumo": 0.0014243562244896561, "suporte_configuracao": 0.0007624029474402489, "atendimento_humano": 0.010524648047615128, "marketplace_compra": 0.004387326041534312, "roaming_cobranca": 0.006383521723563283, "sem_correspondencia": 0.9473986251939516}, "confidence": 0.9473986251939516, "input_tokens": 347, "latency_ms": 121.50442099999736} +{"id": "g0285-reclamacao_atendimento-longo_contexto-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 67, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 177, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"conta_debito_automatico_digital": 0.0027967020892457166, "reclamacao_atendimento": 0.9956949123209653, "atendimento_humano": 0.0008012685639578132, "sem_correspondencia": 0.000707117025831177}, "confidence": 0.9956949123209653, "input_tokens": 243, "latency_ms": 81.11485800003493} +{"id": "g0285-reclamacao_atendimento-longo_contexto-05-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 184, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.006669538109720111, "fidelidade_resgate": 0.0007029641449503021, "reclamacao_atendimento": 0.9898472206185889, "sem_correspondencia": 0.0027802771267407067}, "confidence": 0.9898472206185889, "input_tokens": 246, "latency_ms": 81.66210900003534} +{"id": "g0285-reclamacao_atendimento-longo_contexto-06-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": ["cancelamento_linha", "conta_contestacao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 198, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"atendimento_humano": 0.004430247630963289, "reclamacao_atendimento": 0.9566671077346134, "recarga_saldo": 0.0012692871975494757, "vas_cancelamento": 0.0012692871975494757, "cancelamento_linha": 0.032735348277342355, "portabilidade": 0.0007698616012944831, "roaming_duvida": 0.00017177934238896467, "sem_correspondencia": 0.0026870810182984955}, "confidence": 0.9566671077346134, "input_tokens": 333, "latency_ms": 118.55966699999954} +{"id": "g0285-reclamacao_atendimento-longo_contexto-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 69, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_chip_esim"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 203, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_cancelamento": 0.025002134842175852, "atendimento_humano": 0.002052300204114537, "plano_consulta": 0.000855526008073801, "vas_contratacao": 0.0005879938530759622, "conta_contestacao": 0.0009694379726072647, "cadastro_atualizacao": 0.00027774862941039893, "fidelidade_pontos": 0.00040412187121410283, "negociacao_religacao": 0.0005879938530759622, "seguranca_fraude": 0.03637789154249247, "reclamacao_atendimento": 0.6448135562352114, "desconto_retencao": 0.0010985171390041624, "conta_debito_automatico_digital": 0.0038342015597743087, "bonus_nao_recebido": 0.0071632315640286735, "vas_consulta": 0.0015983330060620055, "fidelidade_resgate": 0.0055787303513873355, "sem_correspondencia": 0.26879828136829165}, "confidence": 0.6448135562352114, "input_tokens": 560, "latency_ms": 193.094498999983} +{"id": "g0285-reclamacao_atendimento-longo_contexto-08-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 186, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_chip_esim": 0.008065428336906608, "reclamacao_atendimento": 0.8226960564642606, "recarga_nao_creditada": 0.0012368734951964592, "conta_contestacao": 0.11133980381923503, "conta_pagamento_confirmacao": 0.008065428336906608, "atendimento_humano": 0.0010915370283998578, "cancelamento_linha": 0.0010915370283998578, "sem_correspondencia": 0.04641333549069522}, "confidence": 0.8226960564642606, "input_tokens": 339, "latency_ms": 121.64327299996103} +{"id": "g0285-reclamacao_atendimento-longo_contexto-09-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 192, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.985138971777958, "marketplace_compra": 0.0011534791457019828, "fidelidade_pontos": 0.00029164520096849363, "atendimento_humano": 0.00012157580750527074, "vas_contratacao": 0.00037447985069855017, "negociacao_divida": 0.00029164520096849363, "internet_problema_conexao": 0.0002271335108932801, "sem_correspondencia": 0.012401069505306107}, "confidence": 0.985138971777958, "input_tokens": 343, "latency_ms": 120.32834999996567} +{"id": "g0285-reclamacao_atendimento-longo_contexto-10-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "frustrado", "secondary": ["suporte_sem_sinal"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 165, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"reclamacao_atendimento": 0.9998318733754192, "recarga_saldo": 0.00010889045939120347, "atendimento_humano": 4.539229682553768e-05, "sem_correspondencia": 1.3843868364006709e-05}, "confidence": 0.9998318733754192, "input_tokens": 235, "latency_ms": 80.09878100000378} +{"id": "g0285-reclamacao_atendimento-longo_contexto-11-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "longo_contexto", "sentiment": "indignado", "secondary": ["internet_problema_conexao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 173, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"bonus_nao_recebido": 0.0031655644009953372, "plano_consulta": 0.00033364803316555117, "suporte_chip_esim": 0.00017858892285474434, "reclamacao_atendimento": 0.9945907693256131, "desconto_retencao": 0.000550092609207306, "negociacao_religacao": 0.00020236776166772432, "atendimento_humano": 0.00017858892285474434, "sem_correspondencia": 0.0008003800236415555}, "confidence": 0.9945907693256131, "input_tokens": 348, "latency_ms": 120.5232629999955} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 124, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.0033020258914155283, "internet_pacote_adicional": 0.0005738060605267477, "conta_explicacao": 0.00034803096843839554, "marketplace_compra": 0.00010614344835153316, "roaming_duvida": 0.00039437075350531734, "reclamacao_atendimento": 0.4324800450083473, "conta_pagamento_confirmacao": 0.00014508089241389678, "seguranca_perda_roubo": 6.437925575282924e-05, "internet_consumo": 0.00011298911262064106, "cadastro_atualizacao": 0.00015443780606945123, "atendimento_humano": 0.5553153700009763, "vas_consulta": 0.00023919795329494848, "parceiros_ofertas": 0.00017500096104263317, "portabilidade": 0.00011298911262064106, "bonus_nao_recebido": 0.00030713625165040116, "sem_correspondencia": 0.006168996522973591}, "confidence": 0.5553153700009763, "input_tokens": 522, "latency_ms": 186.8307529999811} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-01-D1", "gold": "conta_explicacao", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "conta_explicacao", "gold_eligible": true, "domain": "contas", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 111, "length_bucket": "medio"}, "pred": "conta_contestacao", "probabilities": {"conta_debito_automatico_digital": 0.027605674135400524, "fidelidade_resgate": 0.00290961664737873, "conta_explicacao": 0.0850314625976014, "conta_segunda_via": 0.0006492232285001535, "plano_troca": 0.0009446142236384341, "suporte_configuracao": 0.00018600556919835324, "conta_contestacao": 0.8067560549052424, "plano_consulta": 0.00013608458149663133, "conta_vencimento": 0.00013608458149663133, "conta_pagamento_confirmacao": 0.0005056155587440652, "atendimento_humano": 9.956160668159846e-05, "sem_correspondencia": 0.07504000236462112}, "confidence": 0.8067560549052424, "input_tokens": 436, "latency_ms": 151.6484840000203} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-02-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 101, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"suporte_configuracao": 0.007432072900946869, "conta_contestacao": 0.0014634619251651423, "reclamacao_atendimento": 0.7580920456493649, "marketplace_pedido": 0.00037002112163439066, "recarga_nao_creditada": 0.00028817273928182305, "conta_debito_automatico_digital": 0.00012012827011330897, "vas_cancelamento": 0.00025431154982552697, "parceiros_ofertas": 0.0003265424937332276, "atendimento_humano": 0.003510662655940185, "fidelidade_resgate": 0.00037002112163439066, "roaming_duvida": 7.756064058098972e-05, "conta_vencimento": 0.0006100616938469393, "plano_nova_linha": 0.0011397452933137983, "fidelidade_pontos": 0.0003265424937332276, "internet_problema_conexao": 0.008421641910787824, "sem_correspondencia": 0.21719700754009727}, "confidence": 0.7580920456493649, "input_tokens": 520, "latency_ms": 186.9970280000075} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-03-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["internet_problema_conexao", "suporte_configuracao"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "suporte_sem_sinal", "probabilities": {"recarga_realizar": 0.00191533185698333, "conta_pagamento_confirmacao": 0.00029372565342471386, "desconto_retencao": 0.00020187449250467859, "roaming_pacote": 0.0002592119793569463, "conta_segunda_via": 0.0003771512045305473, "conta_debito_automatico_digital": 7.426547548938969e-05, "reclamacao_atendimento": 0.0003771512045305473, "conta_explicacao": 9.535875811077684e-05, "vas_contratacao": 0.0002592119793569463, "suporte_sem_sinal": 0.9921664654131956, "marketplace_compra": 3.2955104980309045e-05, "seguranca_fraude": 0.0001224430691180158, "atendimento_humano": 6.976595779078668e-05, "roaming_duvida": 5.433378255919125e-05, "vas_cancelamento": 0.0001224430691180158, "sem_correspondencia": 0.0035783109989502575}, "confidence": 0.9921664654131956, "input_tokens": 530, "latency_ms": 190.22585599998365} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-04-D1", "gold": "desconto_retencao", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "desconto_retencao", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "media", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 113, "length_bucket": "medio"}, "pred": "plano_nova_linha", "probabilities": {"bonus_nao_recebido": 0.00950430597277959, "roaming_duvida": 0.0014575325273396696, "recarga_saldo": 0.0005361962516469177, "conta_vencimento": 0.0003685219350848327, "desconto_retencao": 0.017756381211844398, "plano_nova_linha": 0.6663032892908015, "internet_consumo": 0.0001740774360854704, "vas_consulta": 0.0002379356443438775, "beneficios_consulta": 0.0018715088107532562, "cancelamento_linha": 0.0002099774691479418, "fidelidade_pontos": 7.72463940087386e-05, "negociacao_divida": 0.0005361962516469177, "suporte_sem_sinal": 0.0006075899530939355, "fidelidade_resgate": 0.0006884896154473385, "plano_troca": 0.1684678543476593, "sem_correspondencia": 0.13120289688831646}, "confidence": 0.6663032892908015, "input_tokens": 517, "latency_ms": 187.3627949999559} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 110, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"seguranca_perda_roubo": 0.01036109613609796, "conta_explicacao": 0.0015889255544284191, "seguranca_fraude": 0.0005158486016939201, "conta_vencimento": 0.00045523479319747916, "beneficios_consulta": 0.0007505552867074579, "conta_segunda_via": 0.00016747152132328574, "reclamacao_atendimento": 0.9326761513004593, "plano_consulta": 0.00010157661231129087, "recarga_realizar": 6.981251661745728e-05, "roaming_duvida": 0.0006623627157378245, "internet_pacote_adicional": 3.29770978127631e-05, "sem_correspondencia": 0.05261798786361287}, "confidence": 0.9326761513004593, "input_tokens": 430, "latency_ms": 150.23972300002697} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-06-D1", "gold": "bonus_nao_recebido", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "bonus_nao_recebido", "gold_eligible": true, "domain": "beneficios_fidelidade", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "bonus_nao_recebido", "probabilities": {"internet_pacote_adicional": 0.001319338483530129, "marketplace_pedido": 0.0009067671948265974, "recarga_nao_creditada": 0.0010275018441095044, "internet_problema_conexao": 6.568599527986848e-05, "beneficios_consulta": 0.00013905725309870166, "marketplace_compra": 2.1325120438498215e-05, "desconto_retencao": 1.8819352734218123e-05, "reclamacao_atendimento": 3.515917966719405e-05, "fidelidade_resgate": 0.00012271759514152634, "bonus_nao_recebido": 0.994390972822005, "fidelidade_pontos": 3.302899265716805e-05, "sem_correspondencia": 0.0019196261665117352}, "confidence": 0.994390972822005, "input_tokens": 424, "latency_ms": 147.95435700000326} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-07-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"negociacao_religacao": 0.0033345704727531047, "portabilidade": 0.0007440432436116257, "conta_debito_automatico_digital": 0.0003514611420750666, "roaming_duvida": 0.00031016336926009073, "conta_vencimento": 0.0002737182126672322, "roaming_pacote": 9.459448310969312e-05, "recarga_realizar": 5.0632778159309835e-05, "conta_pagamento_confirmacao": 0.00014651080152392748, "beneficios_consulta": 0.0004512850394024869, "atendimento_humano": 0.0005113729442911298, "suporte_sem_sinal": 0.00031016336926009073, "reclamacao_atendimento": 0.9245839728836402, "plano_troca": 0.0008431114505133375, "vas_cancelamento": 0.0002737182126672322, "fidelidade_pontos": 0.0007440432436116257, "sem_correspondencia": 0.06697663835345384}, "confidence": 0.9245839728836402, "input_tokens": 520, "latency_ms": 188.6840469999811} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-08-D1", "gold": "recarga_realizar", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "recarga_realizar", "gold_eligible": true, "domain": "recarga", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["recarga_saldo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "recarga_realizar", "probabilities": {"recarga_nao_creditada": 0.00246233608654052, "fidelidade_resgate": 0.0003776114689124923, "troca_numero": 0.00013891549616345514, "roaming_cobranca": 0.00012259249508525142, "recarga_saldo": 0.00246233608654052, "reclamacao_atendimento": 0.00025952831413206647, "recarga_realizar": 0.9933772765666649, "sem_correspondencia": 0.0007994034859608826}, "confidence": 0.9933772765666649, "input_tokens": 300, "latency_ms": 109.06564199996183} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.0415539338700709, "vas_cancelamento": 0.00927193591922618, "desconto_retencao": 0.0034109546045423505, "sem_correspondencia": 0.9457631756061606}, "confidence": 0.9457631756061606, "input_tokens": 212, "latency_ms": 78.46434100002853} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.03678695221520228, "vas_cancelamento": 0.002351711175431235, "marketplace_pedido": 0.0003606465893371048, "atendimento_humano": 0.0005946057030455387, "negociacao_divida": 0.0008651461930142785, "vas_consulta": 0.0005946057030455387, "internet_consumo": 0.00017035738616297258, "bonus_nao_recebido": 0.00012463612622332912, "portabilidade": 0.00031826949801769353, "roaming_pacote": 0.0002808718461877686, "plano_nova_linha": 9.118573787635396e-05, "roaming_cobranca": 0.0009803390702907836, "conta_explicacao": 0.0009803390702907836, "seguranca_perda_roubo": 0.001110869700980972, "plano_consulta": 0.005641461837288313, "sem_correspondencia": 0.948748002147605}, "confidence": 0.948748002147605, "input_tokens": 512, "latency_ms": 165.90076599999293} +{"id": "g0286-reclamacao_atendimento-indireto_multiplo-11-D1", "gold": "cancelamento_linha", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "cancelamento_linha", "gold_eligible": true, "domain": "linha_cadastro", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "cancelamento_linha", "probabilities": {"internet_consumo": 0.0013245638536838861, "portabilidade": 9.595108373721252e-05, "desconto_retencao": 3.999836255703609e-05, "vas_cancelamento": 3.115075608099366e-05, "troca_numero": 0.00010872682210690787, "cadastro_atualizacao": 1.8893888636352417e-05, "cancelamento_linha": 0.9983293563190485, "sem_correspondencia": 5.1358914149125624e-05}, "confidence": 0.9983293563190485, "input_tokens": 300, "latency_ms": 109.0282289999891} +{"id": "g0289-atendimento_humano-erros_digitacao-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.017397099594116422, "internet_pacote_adicional": 0.003023162601069749, "internet_problema_conexao": 0.0012602416676984684, "conta_segunda_via": 0.0005253468868797952, "conta_pagamento_confirmacao": 0.0006745587553314367, "vas_consulta": 0.00040914056688610924, "conta_vencimento": 0.0003610652829986969, "marketplace_pedido": 0.00028119792513928355, "suporte_sem_sinal": 0.01195684003309499, "plano_nova_linha": 0.006400035276687475, "suporte_configuracao": 0.00019326431916649595, "negociacao_religacao": 0.00161818233249378, "fidelidade_pontos": 0.00161818233249378, "plano_troca": 0.0020777872437570673, "reclamacao_atendimento": 0.0023544414010653056, "sem_correspondencia": 0.9498494537811212}, "confidence": 0.9498494537811212, "input_tokens": 528, "latency_ms": 189.72688000002336} +{"id": "g0289-atendimento_humano-erros_digitacao-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"reclamacao_atendimento": 0.012592267580621432, "vas_contratacao": 0.005249238095990055, "recarga_realizar": 0.0009121808040504981, "internet_pacote_adicional": 0.00048825520024367076, "conta_contestacao": 0.0010336362670270757, "troca_numero": 0.0009121808040504981, "plano_troca": 0.0007104071244972317, "atendimento_humano": 0.8827861111192951, "roaming_cobranca": 0.0006269320869428359, "recarga_saldo": 0.0015039318943624016, "negociacao_religacao": 0.00013988745696174435, "sem_correspondencia": 0.09304497156595751}, "confidence": 0.8827861111192951, "input_tokens": 406, "latency_ms": 146.17226500001834} +{"id": "g0289-atendimento_humano-erros_digitacao-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.015303017193626726, "bonus_nao_recebido": 0.0023467936943559965, "cadastro_atualizacao": 0.0004078115947328802, "vas_consulta": 0.0002473502355917949, "seguranca_fraude": 0.0005236404528569788, "atendimento_humano": 0.23937946467730523, "conta_debito_automatico_digital": 0.0008633371528243487, "cancelamento_linha": 0.00035989246918985104, "negociacao_divida": 0.0011085468473972927, "internet_pacote_adicional": 0.0012561481452803493, "reclamacao_atendimento": 0.0008633371528243487, "sem_correspondencia": 0.7373406603840142}, "confidence": 0.7373406603840142, "input_tokens": 428, "latency_ms": 150.36662800002887} +{"id": "g0289-atendimento_humano-erros_digitacao-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 71, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.00015842096601804872, "atendimento_humano": 0.9997453063220754, "reclamacao_atendimento": 7.483276559984711e-05, "sem_correspondencia": 2.1439946306670417e-05}, "confidence": 0.9997453063220754, "input_tokens": 212, "latency_ms": 78.14610899998797} +{"id": "g0289-atendimento_humano-erros_digitacao-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"suporte_configuracao": 0.0007072005946590559, "fidelidade_resgate": 0.00012289303614440396, "conta_explicacao": 0.00010845272374665322, "seguranca_perda_roubo": 3.98975274054396e-05, "reclamacao_atendimento": 0.0016964860344064493, "internet_consumo": 3.107222558596919e-05, "bonus_nao_recebido": 2.135560751341116e-05, "suporte_chip_esim": 1.562409622246194e-05, "beneficios_consulta": 1.4677480086035423e-05, "recarga_realizar": 1.3788216522006336e-05, "cadastro_atualizacao": 1.0087674702800144e-05, "marketplace_pedido": 7.453839428675384e-05, "troca_numero": 0.00012289303614440396, "plano_troca": 4.247069684761389e-05, "atendimento_humano": 0.9958125859926604, "sem_correspondencia": 0.001165976663066165}, "confidence": 0.9958125859926604, "input_tokens": 529, "latency_ms": 187.12006999999176} +{"id": "g0289-atendimento_humano-erros_digitacao-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"beneficios_consulta": 0.007209803918630438, "marketplace_pedido": 0.006362629626433639, "negociacao_religacao": 0.0005918167447393596, "plano_consulta": 0.0005222764441301831, "negociacao_divida": 0.0009757408554082903, "suporte_sem_sinal": 0.002065643407109016, "suporte_chip_esim": 0.0006706162288004501, "atendimento_humano": 0.9442979630586633, "roaming_duvida": 0.00023175876720148012, "troca_numero": 0.00031677667621064824, "reclamacao_atendimento": 0.00014056879796490036, "sem_correspondencia": 0.03661440547470836}, "confidence": 0.9442979630586633, "input_tokens": 422, "latency_ms": 147.36703900001658} +{"id": "g0289-atendimento_humano-erros_digitacao-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 65, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"fidelidade_pontos": 0.003029450950515946, "recarga_nao_creditada": 0.0007659651538387568, "vas_cancelamento": 0.00019366631989711173, "beneficios_consulta": 0.0001709099274441585, "reclamacao_atendimento": 0.000867952229175481, "internet_consumo": 0.0001709099274441585, "seguranca_fraude": 4.5999782933165e-05, "conta_vencimento": 4.896651404377846e-05, "troca_numero": 0.00013310478532818764, "negociacao_divida": 6.287424859880878e-05, "conta_contestacao": 5.548632964078259e-05, "atendimento_humano": 0.951825194445729, "conta_explicacao": 0.0004099916024395011, "plano_nova_linha": 0.00011746456077131309, "cancelamento_linha": 0.00028178283275099973, "sem_correspondencia": 0.041820280389448856}, "confidence": 0.951825194445729, "input_tokens": 507, "latency_ms": 166.95365200001788} +{"id": "g0289-atendimento_humano-erros_digitacao-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_pedido": 0.00020330704780270335, "bonus_nao_recebido": 0.00012331195782800156, "fidelidade_resgate": 2.2810418584334197e-05, "fidelidade_pontos": 1.4727513146178777e-05, "conta_pagamento_confirmacao": 4.003353136364947e-05, "conta_explicacao": 7.883069725155861e-06, "conta_segunda_via": 5.089692351775209e-06, "beneficios_consulta": 5.089692351775209e-06, "marketplace_compra": 2.0130123747333017e-05, "reclamacao_atendimento": 0.0001583356880326809, "conta_vencimento": 1.0774878793261521e-05, "atendimento_humano": 0.9992071435539329, "plano_consulta": 2.1428405186366815e-05, "internet_pacote_adicional": 1.0774878793261521e-05, "plano_troca": 2.584759053264508e-05, "sem_correspondencia": 0.00012331195782800156}, "confidence": 0.9992071435539329, "input_tokens": 539, "latency_ms": 189.7197690000212} +{"id": "g0289-atendimento_humano-erros_digitacao-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 69, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.0015002680135576066, "reclamacao_atendimento": 0.00042983398246016304, "atendimento_humano": 0.9978907165419274, "sem_correspondencia": 0.00017918146205480015}, "confidence": 0.9978907165419274, "input_tokens": 218, "latency_ms": 79.48874299995623} +{"id": "g0289-atendimento_humano-erros_digitacao-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"cancelamento_linha": 0.0031179826900771725, "desconto_retencao": 0.0016689358687881914, "conta_segunda_via": 0.000255939604824325, "atendimento_humano": 0.9796410401547119, "reclamacao_atendimento": 0.0031179826900771725, "vas_cancelamento": 0.0008933169972341494, "internet_problema_conexao": 0.00042197307048844973, "sem_correspondencia": 0.010882828923798786}, "confidence": 0.9796410401547119, "input_tokens": 316, "latency_ms": 111.41441800003804} +{"id": "g0289-atendimento_humano-erros_digitacao-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"internet_problema_conexao": 0.004462024017807329, "plano_consulta": 0.0009956121336794897, "roaming_pacote": 0.00022215109483362443, "fidelidade_pontos": 0.00019604765309645027, "conta_debito_automatico_digital": 0.0007753835093449787, "conta_contestacao": 0.00019604765309645027, "atendimento_humano": 0.963528896652208, "troca_numero": 5.979115604066069e-05, "reclamacao_atendimento": 0.00015268206575082662, "suporte_chip_esim": 0.0002852476521113826, "conta_explicacao": 3.0064881340632167e-05, "sem_correspondencia": 0.029096051530690222}, "confidence": 0.963528896652208, "input_tokens": 416, "latency_ms": 148.0042180000396} +{"id": "g0289-atendimento_humano-erros_digitacao-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 85, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_realizar": 0.0033192390565337385, "reclamacao_atendimento": 0.8121910183901083, "parceiros_ofertas": 0.0005767972601086027, "conta_debito_automatico_digital": 0.00044921015784602067, "suporte_configuracao": 0.0009509779116226079, "beneficios_consulta": 0.00044921015784602067, "seguranca_perda_roubo": 0.0008392350614333185, "sem_correspondencia": 0.1812243120045012}, "confidence": 0.8121910183901083, "input_tokens": 323, "latency_ms": 116.87338400003} +{"id": "g0291-atendimento_humano-emocional-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"fidelidade_resgate": 0.0008036641607934063, "marketplace_pedido": 8.470557935578646e-05, "conta_explicacao": 4.0012082518223316e-05, "recarga_nao_creditada": 2.011933859054173e-05, "atendimento_humano": 0.9986717963377176, "reclamacao_atendimento": 0.0002956515223621945, "recarga_saldo": 2.5833742117202107e-05, "sem_correspondencia": 5.8217236545009954e-05}, "confidence": 0.9986717963377176, "input_tokens": 334, "latency_ms": 120.06881700000349} +{"id": "g0291-atendimento_humano-emocional-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 86, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_explicacao": 0.0026576041377591344, "atendimento_humano": 0.9461726113429543, "recarga_nao_creditada": 0.0004075567944329967, "conta_vencimento": 0.0001698949484610377, "fidelidade_resgate": 0.00024719569139781164, "suporte_sem_sinal": 0.00024719569139781164, "reclamacao_atendimento": 0.0020697441835806196, "suporte_configuracao": 0.0001698949484610377, "fidelidade_pontos": 9.680322364164462e-05, "roaming_pacote": 0.00046182235114862474, "conta_contestacao": 0.00019251619803249302, "sem_correspondencia": 0.04710716048873202}, "confidence": 0.9461726113429543, "input_tokens": 415, "latency_ms": 146.55374099999108} +{"id": "g0291-atendimento_humano-emocional-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 96, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.8012718474760797, "marketplace_pedido": 0.004204688762376788, "seguranca_perda_roubo": 0.0002687967596186264, "internet_pacote_adicional": 0.00016303347594010358, "bonus_nao_recebido": 0.00018474113105963603, "reclamacao_atendimento": 0.1787879156497659, "recarga_realizar": 0.0004431709350784986, "sem_correspondencia": 0.014675805810080766}, "confidence": 0.8012718474760797, "input_tokens": 320, "latency_ms": 109.78787600004125} +{"id": "g0291-atendimento_humano-emocional-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 70, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9608722026820868, "reclamacao_atendimento": 0.005042194562836195, "fidelidade_resgate": 0.00025103608542399747, "seguranca_perda_roubo": 0.00010464740958203416, "plano_troca": 0.00010464740958203416, "recarga_nao_creditada": 6.347186237100932e-05, "portabilidade": 4.098051440947615e-05, "conta_pagamento_confirmacao": 2.0606296726577773e-05, "marketplace_compra": 9.235101481964665e-05, "negociacao_religacao": 0.0004689971517629933, "suporte_chip_esim": 5.962629663242528e-05, "sem_correspondencia": 0.03287923871376679}, "confidence": 0.9608722026820868, "input_tokens": 428, "latency_ms": 147.77165800001058} +{"id": "g0291-atendimento_humano-emocional-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 48, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 74, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.004500637644080003, "suporte_sem_sinal": 0.0007820935514533031, "plano_consulta": 0.00019774421743095185, "recarga_realizar": 0.00011993793065275367, "suporte_chip_esim": 0.0006090950703069285, "recarga_nao_creditada": 7.74377481887611e-05, "atendimento_humano": 0.9718671181789792, "negociacao_divida": 4.144943971681012e-05, "seguranca_perda_roubo": 2.8487755529256308e-05, "conta_segunda_via": 3.436279245749875e-05, "fidelidade_pontos": 1.2641364886354894e-05, "internet_problema_conexao": 0.00011993793065275367, "reclamacao_atendimento": 0.017800367184400926, "roaming_pacote": 0.00010584485230346111, "negociacao_religacao": 0.00019774421743095185, "sem_correspondencia": 0.00350510012153015}, "confidence": 0.9718671181789792, "input_tokens": 521, "latency_ms": 187.14627999997901} +{"id": "g0291-atendimento_humano-emocional-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 81, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"seguranca_perda_roubo": 0.005719852134053097, "reclamacao_atendimento": 0.01210892706281245, "atendimento_humano": 0.961931223019856, "cancelamento_linha": 0.00028477466925217403, "bonus_nao_recebido": 0.00028477466925217403, "desconto_retencao": 0.00013451802882261208, "fidelidade_pontos": 6.763991269841455e-05, "conta_explicacao": 7.200231226915005e-05, "conta_debito_automatico_digital": 9.245279901387626e-05, "fidelidade_resgate": 3.620503629585316e-05, "conta_pagamento_confirmacao": 3.001502931404053e-05, "roaming_pacote": 0.00022178273541249345, "recarga_saldo": 0.00028477466925217403, "portabilidade": 0.0001187117437777405, "recarga_nao_creditada": 0.0009939612612878508, "sem_correspondencia": 0.017618384916630106}, "confidence": 0.961931223019856, "input_tokens": 510, "latency_ms": 167.68739900004448} +{"id": "g0291-atendimento_humano-emocional-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"suporte_configuracao": 0.002004598181934344, "beneficios_consulta": 0.0003483469311083238, "reclamacao_atendimento": 0.07522199182332574, "fidelidade_pontos": 9.980306673406095e-05, "suporte_chip_esim": 0.0001452126052506261, "conta_contestacao": 5.3420732070649584e-05, "cadastro_atualizacao": 3.671549641732251e-05, "conta_debito_automatico_digital": 2.6861631003447582e-05, "troca_numero": 4.714363058614981e-05, "internet_problema_conexao": 5.0184133532226996e-05, "vas_cancelamento": 2.8594057360666128e-05, "internet_pacote_adicional": 0.00023941511105048837, "plano_nova_linha": 0.0004472863133682615, "internet_consumo": 5.0184133532226996e-05, "atendimento_humano": 0.9163914610997519, "sem_correspondencia": 0.00480878105297366}, "confidence": 0.9163914610997519, "input_tokens": 517, "latency_ms": 186.91332999998167} +{"id": "g0291-atendimento_humano-emocional-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.0016935813173820972, "fidelidade_resgate": 0.0002292013072721418, "internet_consumo": 0.00010826703139987569, "troca_numero": 3.1019023837877204e-05, "conta_explicacao": 9.554531986241941e-05, "seguranca_fraude": 6.566727398009499e-05, "suporte_chip_esim": 4.513241337394867e-05, "fidelidade_pontos": 1.767410702274151e-05, "desconto_retencao": 9.554531986241941e-05, "parceiros_ofertas": 7.441076992766011e-05, "atendimento_humano": 0.9941075594183574, "conta_vencimento": 0.00012268261914890664, "reclamacao_atendimento": 0.0016935813173820972, "recarga_saldo": 5.114172439786247e-05, "conta_segunda_via": 7.441076992766011e-05, "sem_correspondencia": 0.0014945802668648392}, "confidence": 0.9941075594183574, "input_tokens": 519, "latency_ms": 188.7881989999869} +{"id": "g0291-atendimento_humano-emocional-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 50, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 83, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"marketplace_compra": 0.00794767597775417, "conta_explicacao": 0.0013810989959207145, "atendimento_humano": 0.8106849892936819, "reclamacao_atendimento": 0.15963333930471305, "fidelidade_pontos": 0.0007392490214826647, "recarga_realizar": 0.00030816484014062464, "troca_numero": 0.00023999901881659278, "sem_correspondencia": 0.019065483547490276}, "confidence": 0.8106849892936819, "input_tokens": 320, "latency_ms": 110.08749999996326} +{"id": "g0291-atendimento_humano-emocional-09-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 82, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"negociacao_divida": 0.0008037914500072661, "reclamacao_atendimento": 0.0003350701272503458, "atendimento_humano": 0.9988299720460065, "sem_correspondencia": 3.116637673594293e-05}, "confidence": 0.9988299720460065, "input_tokens": 217, "latency_ms": 78.84257000000616} +{"id": "g0291-atendimento_humano-emocional-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "indignado", "secondary": ["reclamacao_atendimento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"parceiros_ofertas": 0.003420192869262668, "seguranca_fraude": 0.002663648884837001, "recarga_saldo": 0.0001702813762132612, "atendimento_humano": 0.9483246903701925, "roaming_duvida": 9.114505268208979e-05, "conta_explicacao": 5.884766895538387e-05, "bonus_nao_recebido": 5.5282268932810656e-05, "suporte_sem_sinal": 0.0001702813762132612, "conta_segunda_via": 0.00019295407804214722, "recarga_nao_creditada": 0.00024775794045966704, "reclamacao_atendimento": 0.022302459057104713, "sem_correspondencia": 0.022302459057104713}, "confidence": 0.9483246903701925, "input_tokens": 425, "latency_ms": 149.26214799999116} +{"id": "g0291-atendimento_humano-emocional-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 79, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.004388455265909773, "marketplace_compra": 0.0006729914118040449, "suporte_sem_sinal": 0.0004625397820513202, "negociacao_divida": 0.00015016468149435443, "internet_pacote_adicional": 0.00028054455915092497, "reclamacao_atendimento": 0.04163650429262844, "seguranca_perda_roubo": 0.00015016468149435443, "cancelamento_linha": 0.00010320657564413091, "seguranca_fraude": 0.0005939128363831036, "conta_contestacao": 0.0026617326675516346, "conta_vencimento": 0.001257313484489511, "sem_correspondencia": 0.9476424697613984}, "confidence": 0.9476424697613984, "input_tokens": 425, "latency_ms": 148.79938799998627} +{"id": "g0293-atendimento_humano-indireto_multiplo-00-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 117, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.015570781922704497, "conta_segunda_via": 0.0027057961773152644, "parceiros_ofertas": 0.0006841324118024196, "fidelidade_resgate": 0.0006037447343733642, "atendimento_humano": 0.5156334807205954, "recarga_realizar": 0.0012781276126982268, "plano_nova_linha": 0.0002851888189114857, "cadastro_atualizacao": 0.00025167824934114514, "reclamacao_atendimento": 0.0030660687526389238, "recarga_saldo": 0.004461103711718772, "marketplace_pedido": 0.0004149472830613165, "sem_correspondencia": 0.4550449496048392}, "confidence": 0.5156334807205954, "input_tokens": 415, "latency_ms": 147.29772100002947} +{"id": "g0293-atendimento_humano-indireto_multiplo-01-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["conta_explicacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 101, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_debito_automatico_digital": 0.014801932464764647, "portabilidade": 0.0029146733178961517, "atendimento_humano": 0.915763134266887, "bonus_nao_recebido": 0.0005064942763206073, "seguranca_perda_roubo": 0.000446979630029762, "negociacao_divida": 0.040235824045047754, "internet_consumo": 0.00014511303974808456, "suporte_sem_sinal": 0.00011301414898968016, "troca_numero": 0.0002111382269826128, "suporte_chip_esim": 0.00018632883132935907, "reclamacao_atendimento": 0.0002711068498800604, "sem_correspondencia": 0.02440426090212425}, "confidence": 0.915763134266887, "input_tokens": 422, "latency_ms": 148.38122799994835} +{"id": "g0293-atendimento_humano-indireto_multiplo-02-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["plano_troca"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 106, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"bonus_nao_recebido": 0.03407206766086248, "internet_problema_conexao": 0.008614767815604442, "marketplace_compra": 0.0011658820423424824, "negociacao_divida": 0.0016963483620658461, "vas_cancelamento": 0.0010288872911462428, "marketplace_pedido": 0.000624051687468875, "reclamacao_atendimento": 0.000624051687468875, "atendimento_humano": 0.7754766855807746, "plano_consulta": 0.0024681723030074544, "conta_contestacao": 0.0010288872911462428, "recarga_realizar": 0.0001679612331005335, "sem_correspondencia": 0.1730322370450118}, "confidence": 0.7754766855807746, "input_tokens": 429, "latency_ms": 151.87308299999813} +{"id": "g0293-atendimento_humano-indireto_multiplo-03-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["recarga_realizar"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_pacote": 0.005215338250625604, "atendimento_humano": 0.9938675491712806, "reclamacao_atendimento": 0.0006228833277871768, "sem_correspondencia": 0.00029422925030668024}, "confidence": 0.9938675491712806, "input_tokens": 212, "latency_ms": 77.09534600002144} +{"id": "g0293-atendimento_humano-indireto_multiplo-04-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": ["beneficios_consulta"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 100, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.21160514909556097, "reclamacao_atendimento": 0.0324507006237659, "atendimento_humano": 0.01736960837231902, "sem_correspondencia": 0.7385745419083541}, "confidence": 0.7385745419083541, "input_tokens": 221, "latency_ms": 78.87011299999358} +{"id": "g0293-atendimento_humano-indireto_multiplo-05-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["suporte_chip_esim"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"vas_contratacao": 0.031267880396210555, "conta_pagamento_confirmacao": 0.004795084761472059, "cadastro_atualizacao": 0.0004460123598101597, "conta_explicacao": 0.0009442081731275664, "plano_consulta": 0.0012123872929400946, "parceiros_ofertas": 0.0007353500646141692, "atendimento_humano": 0.4891119428367456, "reclamacao_atendimento": 0.04014875315468673, "vas_consulta": 0.001069928030752556, "recarga_realizar": 0.0032956103474537125, "troca_numero": 0.000393604526046912, "internet_problema_conexao": 0.04014875315468673, "seguranca_fraude": 0.002566623919295176, "conta_debito_automatico_digital": 0.0009442081731275664, "roaming_cobranca": 0.001998888718196881, "sem_correspondencia": 0.3809207640908337}, "confidence": 0.4891119428367456, "input_tokens": 510, "latency_ms": 168.156764999992} +{"id": "g0293-atendimento_humano-indireto_multiplo-06-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["internet_consumo"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 93, "length_bucket": "medio"}, "pred": "internet_consumo", "probabilities": {"suporte_configuracao": 0.018175463606136116, "internet_consumo": 0.682029240117661, "cancelamento_linha": 0.0007985741380374597, "roaming_pacote": 0.0006219301640441459, "suporte_sem_sinal": 0.000548851443392888, "reclamacao_atendimento": 0.0006219301640441459, "seguranca_perda_roubo": 0.00029377900763518695, "conta_explicacao": 0.04940603244437851, "conta_segunda_via": 0.0007985741380374597, "bonus_nao_recebido": 0.000548851443392888, "parceiros_ofertas": 0.00012246531046195198, "fidelidade_resgate": 0.0009049030491763218, "atendimento_humano": 0.016039790335454163, "vas_contratacao": 0.005207357508315806, "conta_debito_automatico_digital": 0.002459781515093177, "sem_correspondencia": 0.22142247561473904}, "confidence": 0.682029240117661, "input_tokens": 520, "latency_ms": 188.03599099999246} +{"id": "g0293-atendimento_humano-indireto_multiplo-07-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": ["vas_cancelamento"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 95, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"conta_contestacao": 0.0739108462452119, "reclamacao_atendimento": 0.0739108462452119, "atendimento_humano": 0.7946164825763351, "sem_correspondencia": 0.05756182493324122}, "confidence": 0.7946164825763351, "input_tokens": 216, "latency_ms": 78.46288800004686} +{"id": "g0293-atendimento_humano-indireto_multiplo-08-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["troca_numero"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"roaming_cobranca": 0.0508133571610133, "plano_troca": 0.007792480702706704, "roaming_pacote": 0.0009306791004853948, "conta_segunda_via": 0.0009306791004853948, "conta_contestacao": 0.0008213214234785783, "desconto_retencao": 0.002529848086976058, "internet_pacote_adicional": 0.0011950156198033315, "atendimento_humano": 0.7014567585723318, "marketplace_compra": 0.0005644854087981667, "parceiros_ofertas": 0.0002666440266265925, "internet_problema_conexao": 7.176626617699465e-05, "reclamacao_atendimento": 0.00043962167840439436, "suporte_configuracao": 0.0008213214234785783, "fidelidade_resgate": 0.0003879647695009192, "marketplace_pedido": 0.003248389244036119, "sem_correspondencia": 0.22772966741569778}, "confidence": 0.7014567585723318, "input_tokens": 519, "latency_ms": 187.19310400001632} +{"id": "g0293-atendimento_humano-indireto_multiplo-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": false, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": ["conta_pagamento_confirmacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.02507197061508162, "internet_consumo": 0.002332056540266582, "seguranca_perda_roubo": 0.0004592091600147896, "roaming_duvida": 0.0006681453853355547, "seguranca_fraude": 0.0012482599151301447, "reclamacao_atendimento": 0.0026425662610674522, "negociacao_divida": 0.0009721457993800019, "troca_numero": 0.0008579156568134772, "recarga_saldo": 0.007183239847958616, "parceiros_ofertas": 0.0038449112224128623, "portabilidade": 0.00021691504790328315, "plano_consulta": 0.002058032673437406, "bonus_nao_recebido": 0.00493696373448605, "plano_nova_linha": 0.002332056540266582, "suporte_sem_sinal": 0.004356855203856416, "sem_correspondencia": 0.9408187563965891}, "confidence": 0.9408187563965891, "input_tokens": 522, "latency_ms": 189.14123000001837} +{"id": "g0293-atendimento_humano-indireto_multiplo-10-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": ["cadastro_atualizacao"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 94, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"atendimento_humano": 0.9810169336265432, "vas_cancelamento": 0.006610040103980993, "reclamacao_atendimento": 0.002755474667901455, "sem_correspondencia": 0.009617551601574348}, "confidence": 0.9810169336265432, "input_tokens": 221, "latency_ms": 79.4061299999953} +{"id": "g0293-atendimento_humano-indireto_multiplo-11-D1", "gold": "atendimento_humano", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "atendimento_humano", "gold_eligible": true, "domain": "atendimento", "kind": "intent", "oos_category": null, "profile": "indireto_multiplo", "sentiment": "irritado", "secondary": ["fidelidade_resgate"], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 92, "length_bucket": "medio"}, "pred": "atendimento_humano", "probabilities": {"troca_numero": 0.007876526178400256, "atendimento_humano": 0.9104026428900573, "conta_debito_automatico_digital": 0.0006465446405150879, "reclamacao_atendimento": 0.008925273454594611, "fidelidade_resgate": 0.012986196249554896, "roaming_pacote": 0.0005705736426372357, "suporte_sem_sinal": 0.00039214914734528365, "sem_correspondencia": 0.05820009379689534}, "confidence": 0.9104026428900573, "input_tokens": 309, "latency_ms": 109.83410599999388} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0035799105161292465, "cadastro_atualizacao": 0.0007987860067809669, "conta_vencimento": 0.0001572902907249089, "vas_cancelamento": 0.00010810393047314498, "plano_consulta": 0.0007049261768121209, "internet_problema_conexao": 0.00090514312791528, "troca_numero": 9.54013837997709e-05, "vas_consulta": 8.419142570558201e-05, "roaming_pacote": 0.00048448820366207986, "negociacao_religacao": 0.00033298354807764454, "recarga_nao_creditada": 0.00013880819437136262, "sem_correspondencia": 0.9926099671955478}, "confidence": 0.9926099671955478, "input_tokens": 380, "latency_ms": 126.37467199999719} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0006255622734608749, "suporte_sem_sinal": 0.00012318051521172506, "desconto_retencao": 9.593308170603055e-05, "roaming_cobranca": 3.315358590381549e-05, "fidelidade_resgate": 0.00020309033556537175, "negociacao_divida": 7.471275915510966e-05, "roaming_duvida": 2.9257936869689468e-05, "suporte_chip_esim": 4.257004695483951e-05, "negociacao_religacao": 0.0001395818102601409, "cancelamento_linha": 0.00026077315274957975, "recarga_nao_creditada": 0.00023013149957872364, "sem_correspondencia": 0.9981420530025841}, "confidence": 0.9981420530025841, "input_tokens": 408, "latency_ms": 146.57467099999621} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.004576493796814769, "vas_cancelamento": 0.0009011650600923986, "cancelamento_linha": 0.00029256546025613274, "parceiros_ofertas": 0.00015659900619201345, "reclamacao_atendimento": 0.00029256546025613274, "recarga_realizar": 0.0007952753742490025, "troca_numero": 0.00013819813791227776, "desconto_retencao": 0.0001774499216182824, "conta_vencimento": 0.0009011650600923986, "plano_nova_linha": 0.0031453751210041804, "vas_contratacao": 0.0003756614870138217, "sem_correspondencia": 0.9882474861144986}, "confidence": 0.9882474861144986, "input_tokens": 386, "latency_ms": 144.14963600000874} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.005862994432478766, "recarga_realizar": 0.0007934700121341972, "recarga_nao_creditada": 0.00017704709088047998, "conta_contestacao": 0.00013788441301823198, "conta_segunda_via": 0.00022733296464116074, "plano_consulta": 0.0004247138921819309, "recarga_saldo": 0.000330767511812592, "conta_explicacao": 0.0006179550667937899, "seguranca_perda_roubo": 0.00029190130465022606, "atendimento_humano": 0.00017704709088047998, "roaming_pacote": 0.00015624350931363695, "conta_pagamento_confirmacao": 0.0007934700121341972, "negociacao_religacao": 0.0007934700121341972, "suporte_sem_sinal": 0.0013082108866683396, "conta_debito_automatico_digital": 0.0019034356086124991, "sem_correspondencia": 0.9860040561916653}, "confidence": 0.9860040561916653, "input_tokens": 502, "latency_ms": 167.3323720000326} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0016941097911776632, "beneficios_consulta": 0.0009067916268937642, "suporte_chip_esim": 0.0001785578583127876, "internet_problema_conexao": 8.978452965453069e-05, "recarga_saldo": 0.0011643434965712205, "suporte_configuracao": 0.0013193740319780982, "reclamacao_atendimento": 0.00022927282842294782, "sem_correspondencia": 0.994417765836989}, "confidence": 0.994417765836989, "input_tokens": 314, "latency_ms": 110.49559100001716} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.003167878545638019, "seguranca_perda_roubo": 0.0010284595861329634, "atendimento_humano": 0.0004858099093350786, "sem_correspondencia": 0.9953178519588939}, "confidence": 0.9953178519588939, "input_tokens": 197, "latency_ms": 76.47650399997019} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.003589406835033143, "recarga_realizar": 0.0009075441733485742, "fidelidade_pontos": 0.00026001575902688247, "sem_correspondencia": 0.9952430332325914}, "confidence": 0.9952430332325914, "input_tokens": 202, "latency_ms": 77.66050500003985} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.008496091791571212, "plano_consulta": 0.003541697983608372, "marketplace_pedido": 0.0008954814866380265, "marketplace_compra": 0.0006154548251221168, "recarga_realizar": 0.0016729796673668896, "vas_contratacao": 0.0021481484145008897, "vas_cancelamento": 0.0006154548251221168, "sem_correspondencia": 0.9820146910060704}, "confidence": 0.9820146910060704, "input_tokens": 316, "latency_ms": 111.27921399997831} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0024622523599151587, "conta_explicacao": 0.0014934315482383297, "suporte_configuracao": 0.00037759862901863605, "internet_consumo": 0.0001783649627092664, "fidelidade_pontos": 0.0009058120221886537, "plano_troca": 0.0009058120221886537, "conta_vencimento": 0.00033322962052913604, "sem_correspondencia": 0.9933434988352122}, "confidence": 0.9933434988352122, "input_tokens": 310, "latency_ms": 110.55217399996309} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0045712158370297545, "seguranca_perda_roubo": 0.0031417476358300504, "fidelidade_resgate": 0.0007010186531287099, "conta_segunda_via": 0.00033113776458555786, "roaming_cobranca": 0.0013096752647922937, "plano_troca": 0.0016816563276005531, "suporte_chip_esim": 0.001155784364570859, "sem_correspondencia": 0.9871077641524623}, "confidence": 0.9871077641524623, "input_tokens": 314, "latency_ms": 111.72512099994947} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0027974030212904928, "bonus_nao_recebido": 0.0007072942492060647, "recarga_realizar": 0.0005508413151435847, "sem_correspondencia": 0.9959444614143599}, "confidence": 0.9959444614143599, "input_tokens": 207, "latency_ms": 76.86406499999521} +{"id": "g0294-oos_fora_do_dominio-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0027974473597821613, "plano_nova_linha": 0.0009081981876583796, "internet_problema_conexao": 0.0003341074417486814, "sem_correspondencia": 0.9959602470108109}, "confidence": 0.9959602470108109, "input_tokens": 205, "latency_ms": 77.2676550000142} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0008021327618911934, "marketplace_pedido": 0.00042935072799176317, "conta_pagamento_confirmacao": 3.9935838656380375e-05, "roaming_duvida": 3.751624850821509e-05, "beneficios_consulta": 7.460996912644812e-05, "cancelamento_linha": 7.460996912644812e-05, "conta_debito_automatico_digital": 3.751624850821509e-05, "vas_cancelamento": 2.4222310566431675e-05, "roaming_cobranca": 2.2754754957630797e-05, "parceiros_ofertas": 3.3107973105093765e-05, "cadastro_atualizacao": 1.0748585157802573e-05, "vas_contratacao": 0.0001789800116210843, "reclamacao_atendimento": 9.580109669664705e-05, "conta_segunda_via": 0.0011670962819356724, "recarga_nao_creditada": 0.00020281092329831426, "sem_correspondencia": 0.9967688062988527}, "confidence": 0.9967688062988527, "input_tokens": 516, "latency_ms": 186.78332399997544} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0008030091744495379, "plano_troca": 0.00010867547406572675, "troca_numero": 8.463654430304413e-05, "desconto_retencao": 5.816978949339937e-05, "seguranca_fraude": 0.0001581218817451954, "recarga_realizar": 0.00013954207087098263, "atendimento_humano": 3.528176079677653e-05, "vas_cancelamento": 3.9979472668341124e-05, "parceiros_ofertas": 0.00026069890979643395, "roaming_duvida": 0.00037931467555413635, "conta_pagamento_confirmacao": 7.469148819290034e-05, "sem_correspondencia": 0.9978578787580635}, "confidence": 0.9978578787580635, "input_tokens": 404, "latency_ms": 146.4999330000296} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0007079186123886876, "atendimento_humano": 0.00017898985581901277, "beneficios_consulta": 5.458882179887582e-05, "recarga_saldo": 4.525572279842904e-05, "fidelidade_pontos": 7.46140727986787e-05, "bonus_nao_recebido": 4.251381716390987e-05, "plano_consulta": 3.110377308329645e-05, "portabilidade": 4.525572279842904e-05, "conta_debito_automatico_digital": 4.525572279842904e-05, "parceiros_ofertas": 6.185723897613679e-05, "roaming_pacote": 4.525572279842904e-05, "suporte_configuracao": 0.0008021768805254556, "conta_pagamento_confirmacao": 0.00022982752420088666, "desconto_retencao": 0.0005513275696791323, "negociacao_divida": 0.0002604287035204133, "sem_correspondencia": 0.9968236302388518}, "confidence": 0.9968236302388518, "input_tokens": 512, "latency_ms": 165.67105000001447} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0019156851121233268, "recarga_realizar": 0.00048436104943843234, "conta_vencimento": 0.0001387717640763466, "internet_problema_conexao": 0.00010807555853085896, "fidelidade_pontos": 0.0007985763649077798, "negociacao_divida": 7.906976772831397e-05, "roaming_cobranca": 6.157959702408502e-05, "portabilidade": 0.00010807555853085896, "vas_contratacao": 0.0001224656519635761, "cadastro_atualizacao": 6.555113981453321e-05, "roaming_duvida": 2.4114916683121557e-05, "cancelamento_linha": 0.00033289615634297866, "atendimento_humano": 0.00042744712586204064, "suporte_configuracao": 0.0014919370654398788, "suporte_sem_sinal": 0.0014919370654398788, "sem_correspondencia": 0.992349456106094}, "confidence": 0.992349456106094, "input_tokens": 502, "latency_ms": 165.8408309999686} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.0015000602654113712, "desconto_retencao": 0.0001791566500770433, "fidelidade_resgate": 3.52780360906422e-05, "bonus_nao_recebido": 2.924651915136144e-05, "negociacao_religacao": 4.529789499121203e-05, "recarga_realizar": 3.113275757925931e-05, "suporte_sem_sinal": 1.3815077431202669e-05, "seguranca_perda_roubo": 1.773891055517342e-05, "recarga_nao_creditada": 2.1397210503423302e-05, "vas_consulta": 1.773891055517342e-05, "vas_contratacao": 5.758981079986125e-06, "fidelidade_pontos": 6.590804831249033e-05, "suporte_chip_esim": 6.590804831249033e-05, "conta_segunda_via": 0.0001231324448220577, "plano_troca": 9.589564444891507e-05, "sem_correspondencia": 0.9977525346006783}, "confidence": 0.9977525346006783, "input_tokens": 521, "latency_ms": 188.19941900000003} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.004595999404812828, "bonus_nao_recebido": 0.0024600612068925434, "suporte_sem_sinal": 0.0004844147733540621, "sem_correspondencia": 0.9924595246149406}, "confidence": 0.9924595246149406, "input_tokens": 212, "latency_ms": 78.37130600000819} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.001321569300480495, "bonus_nao_recebido": 0.00048617817573009837, "negociacao_divida": 0.00017885495559733988, "recarga_saldo": 0.00010848101421132832, "reclamacao_atendimento": 0.00017885495559733988, "internet_pacote_adicional": 0.00026023242485604916, "conta_debito_automatico_digital": 6.579706111589252e-05, "parceiros_ofertas": 0.00010848101421132832, "suporte_chip_esim": 0.0003341450477614499, "negociacao_religacao": 0.0003341450477614499, "recarga_realizar": 0.0005509120477434127, "sem_correspondencia": 0.9960723489549338}, "confidence": 0.9960723489549338, "input_tokens": 414, "latency_ms": 145.9617130000197} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 52, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.005847315868867216, "vas_contratacao": 0.0024375239027941797, "conta_segunda_via": 0.0006163025583468886, "conta_vencimento": 0.00025691312920551575, "marketplace_pedido": 0.0013047125262587971, "suporte_configuracao": 0.004018797506376756, "plano_troca": 0.002151107294191778, "sem_correspondencia": 0.9833673272139589}, "confidence": 0.9833673272139589, "input_tokens": 322, "latency_ms": 118.33471899996084} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.019982637417777286, "vas_contratacao": 0.005052401967823612, "conta_pagamento_confirmacao": 0.001640274764940117, "fidelidade_pontos": 0.000877975813845498, "negociacao_divida": 0.003064436698677462, "roaming_cobranca": 0.004458729087216651, "plano_consulta": 0.002106154488534621, "sem_correspondencia": 0.9628173897611848}, "confidence": 0.9628173897611848, "input_tokens": 320, "latency_ms": 110.44745600003125} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.005173239511687865, "conta_debito_automatico_digital": 0.00402892298271844, "negociacao_religacao": 0.0005452554330046986, "roaming_cobranca": 0.0004246453581979972, "internet_consumo": 0.0014821579354052407, "conta_pagamento_confirmacao": 0.0014821579354052407, "plano_consulta": 0.0010186712584789842, "sem_correspondencia": 0.9858449495851016}, "confidence": 0.9858449495851016, "input_tokens": 308, "latency_ms": 110.879040000043} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0021810856079971176, "vas_contratacao": 0.0004866659810098323, "cancelamento_linha": 0.0002604935282069186, "sem_correspondencia": 0.9970717548827862}, "confidence": 0.9970717548827862, "input_tokens": 204, "latency_ms": 77.45133599996734} +{"id": "g0296-oos_fora_do_dominio-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "erros_digitacao", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0019186777317096225, "vas_consulta": 0.0011637368703897764, "marketplace_compra": 0.0002596647942607033, "beneficios_consulta": 0.00022915337664533691, "suporte_chip_esim": 0.0014942677199171208, "troca_numero": 0.0005497103737636357, "vas_cancelamento": 0.0004851177021650288, "sem_correspondencia": 0.9938996714311489}, "confidence": 0.9938996714311489, "input_tokens": 315, "latency_ms": 112.03678700002229} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 105, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.0005516891033141829, "roaming_cobranca": 0.00010863402552549543, "cadastro_atualizacao": 2.923845131794006e-05, "seguranca_perda_roubo": 2.4239527513072408e-05, "conta_vencimento": 4.254169564433502e-05, "vas_consulta": 2.923845131794006e-05, "troca_numero": 1.565021522012355e-05, "roaming_pacote": 1.6659567382693465e-05, "vas_contratacao": 2.7466983104508775e-05, "recarga_realizar": 1.6659567382693465e-05, "plano_nova_linha": 8.376956555352974e-06, "suporte_chip_esim": 0.0002605994799173021, "fidelidade_resgate": 0.0001580615744750104, "atendimento_humano": 0.0002029550790275957, "recarga_saldo": 0.00103069093702613, "sem_correspondencia": 0.9974772983852757}, "confidence": 0.9974772983852757, "input_tokens": 501, "latency_ms": 167.01449100003174} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.004066539111450062, "internet_problema_conexao": 0.000333801857367409, "beneficios_consulta": 0.0005503462224408576, "sem_correspondencia": 0.9950493128087416}, "confidence": 0.9950493128087416, "input_tokens": 219, "latency_ms": 80.6099270000118} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 44, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 89, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.006631673416527598, "plano_consulta": 0.0010170000569179832, "conta_contestacao": 0.0001376359907546465, "internet_pacote_adicional": 0.0001376359907546465, "recarga_saldo": 0.00037413341261031274, "internet_problema_conexao": 0.0006168417154502502, "suporte_sem_sinal": 9.459574082144191e-05, "suporte_chip_esim": 0.0001559620100099477, "portabilidade": 0.00017672811037996512, "parceiros_ofertas": 0.00017672811037996512, "roaming_pacote": 4.4683863995807e-05, "desconto_retencao": 0.0006989732356495384, "atendimento_humano": 0.0008974994001584776, "internet_consumo": 0.0031325807106693687, "conta_debito_automatico_digital": 0.0014797263514818879, "sem_correspondencia": 0.9842276018834383}, "confidence": 0.9842276018834383, "input_tokens": 508, "latency_ms": 168.26186100001905} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.004066054998770468, "recarga_nao_creditada": 0.00080065370128028, "conta_explicacao": 0.00020243695821128022, "sem_correspondencia": 0.994930854341738}, "confidence": 0.994930854341738, "input_tokens": 222, "latency_ms": 78.11159899995346} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.002769317001597775, "suporte_configuracao": 0.002769317001597775, "fidelidade_pontos": 0.0003747863007832019, "atendimento_humano": 0.0003307477495723142, "marketplace_pedido": 0.00313804727641218, "internet_problema_conexao": 0.002769317001597775, "troca_numero": 0.0019033218847717124, "sem_correspondencia": 0.9859451457836673}, "confidence": 0.9859451457836673, "input_tokens": 308, "latency_ms": 109.96630700003607} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0024638185280319524, "bonus_nao_recebido": 0.00022917082189266084, "vas_consulta": 0.00012266630150113673, "marketplace_compra": 6.168048994767578e-05, "seguranca_fraude": 0.00022917082189266084, "internet_consumo": 8.43072338906722e-05, "suporte_chip_esim": 6.989315176861274e-05, "portabilidade": 3.101489809041057e-05, "fidelidade_resgate": 0.00010825263112626127, "reclamacao_atendimento": 4.803681387147781e-05, "roaming_pacote": 4.23923394516119e-05, "desconto_retencao": 0.00012266630150113673, "cancelamento_linha": 0.0006229508807638443, "conta_debito_automatico_digital": 0.00029426116007339603, "plano_troca": 0.0014943814772194295, "sem_correspondencia": 0.9939753361489772}, "confidence": 0.9939753361489772, "input_tokens": 533, "latency_ms": 189.43905999998378} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.0045563763050061835, "internet_problema_conexao": 0.0021522797681866133, "vas_cancelamento": 0.0006987429371872409, "cancelamento_linha": 0.0003300627924912684, "vas_contratacao": 0.004020987976177801, "vas_consulta": 0.0024388524898876886, "suporte_configuracao": 0.0018993802289201773, "sem_correspondencia": 0.9839033175021431}, "confidence": 0.9839033175021431, "input_tokens": 317, "latency_ms": 111.35726300000215} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.004603350482255657, "internet_problema_conexao": 0.0007999423663860738, "fidelidade_resgate": 0.0005497918120678284, "sem_correspondencia": 0.9940469153392905}, "confidence": 0.9940469153392905, "input_tokens": 217, "latency_ms": 78.36534699998765} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.019198541390321403, "vas_cancelamento": 0.002598240036788979, "atendimento_humano": 0.00035163355129554346, "roaming_pacote": 0.0004515064172236505, "conta_contestacao": 0.0037804169466452435, "suporte_sem_sinal": 0.0010831075893454158, "plano_consulta": 0.0004515064172236505, "suporte_chip_esim": 0.00035163355129554346, "fidelidade_resgate": 0.00027385248510314824, "recarga_nao_creditada": 0.0002416739698686224, "recarga_realizar": 6.110474885811095e-05, "negociacao_divida": 0.0009558390927631973, "recarga_saldo": 0.0015759122436053963, "seguranca_fraude": 0.002944191678383725, "desconto_retencao": 0.04064331244224953, "sem_correspondencia": 0.9250375274390289}, "confidence": 0.9250375274390289, "input_tokens": 516, "latency_ms": 186.85932400001093} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.013636299215521444, "bonus_nao_recebido": 0.0008717394436229902, "conta_vencimento": 0.00022041024857269141, "fidelidade_resgate": 0.00022041024857269141, "atendimento_humano": 0.00046660849988999146, "plano_troca": 0.0009878102020187273, "conta_contestacao": 0.000151485600779664, "beneficios_consulta": 0.0002830123612657988, "conta_explicacao": 0.000411780555872562, "internet_consumo": 0.00046660849988999146, "cancelamento_linha": 0.00011797710451124455, "suporte_configuracao": 0.022482456570261673, "internet_pacote_adicional": 0.001845472416631794, "seguranca_perda_roubo": 0.0008717394436229902, "seguranca_fraude": 0.0009878102020187273, "sem_correspondencia": 0.955978379386947}, "confidence": 0.955978379386947, "input_tokens": 526, "latency_ms": 188.49194799997804} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 68, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0024515273896342006, "atendimento_humano": 0.0024515273896342006, "suporte_sem_sinal": 0.00042601158197351095, "reclamacao_atendimento": 0.0002280275679327764, "conta_debito_automatico_digital": 0.0013122080526290333, "beneficios_consulta": 0.003566951304619132, "vas_consulta": 0.0005470096990573414, "sem_correspondencia": 0.9890167370145199}, "confidence": 0.9890167370145199, "input_tokens": 311, "latency_ms": 111.12295200001654} +{"id": "g0297-oos_fora_do_dominio-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 90, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0016967098353613376, "recarga_realizar": 0.00015781859867484377, "conta_contestacao": 0.00015781859867484377, "cadastro_atualizacao": 5.805821788696165e-05, "conta_pagamento_confirmacao": 0.0002948439589818952, "suporte_chip_esim": 0.00015781859867484377, "marketplace_compra": 6.578857978642734e-05, "troca_numero": 5.123619745482521e-05, "internet_pacote_adicional": 0.0005508410344412377, "plano_consulta": 0.0007072938887771167, "bonus_nao_recebido": 0.00015781859867484377, "sem_correspondencia": 0.9959439538926108}, "confidence": 0.9959439538926108, "input_tokens": 426, "latency_ms": 149.15988100000277} +{"id": "g0298-oos_fora_do_dominio-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0002031307526552763, "parceiros_ofertas": 3.115110983863526e-05, "desconto_retencao": 1.2985714562560549e-05, "seguranca_fraude": 1.382322119693466e-05, "seguranca_perda_roubo": 2.0112668163908265e-05, "negociacao_divida": 1.5663761715707073e-05, "internet_consumo": 8.384207471930437e-06, "conta_explicacao": 1.0765535492741955e-05, "vas_cancelamento": 1.382322119693466e-05, "roaming_duvida": 1.4714742368532844e-05, "conta_pagamento_confirmacao": 5.085278889117558e-06, "marketplace_compra": 0.0010315830813212735, "beneficios_consulta": 8.4677495810694e-05, "conta_debito_automatico_digital": 0.00010872805684240087, "troca_numero": 8.4677495810694e-05, "sem_correspondencia": 0.9983406936566627}, "confidence": 0.9983406936566627, "input_tokens": 522, "latency_ms": 186.82247699996424} +{"id": "g0298-oos_fora_do_dominio-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.009675558613133182, "suporte_configuracao": 0.0027720939549645855, "conta_vencimento": 0.0006185377681177421, "sem_correspondencia": 0.9869338096637845}, "confidence": 0.9869338096637845, "input_tokens": 219, "latency_ms": 79.26726400000916} +{"id": "g0298-oos_fora_do_dominio-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0013084391358602337, "recarga_nao_creditada": 0.000899276190027263, "recarga_realizar": 0.000899276190027263, "internet_pacote_adicional": 0.0001379084703060645, "marketplace_pedido": 0.0006180628840777308, "fidelidade_resgate": 0.0002576469421449667, "roaming_pacote": 7.857787776531004e-05, "conta_contestacao": 0.00015627076979212934, "plano_nova_linha": 0.001154693484617121, "internet_problema_conexao": 0.005174977169599125, "atendimento_humano": 0.0031387823166747738, "sem_correspondencia": 0.9861760885691081}, "confidence": 0.9861760885691081, "input_tokens": 395, "latency_ms": 144.05561200004513} +{"id": "g0298-oos_fora_do_dominio-emocional-4-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 76, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.021865674240855497, "portabilidade": 0.011703852029691202, "reclamacao_atendimento": 0.010328613164510916, "conta_pagamento_confirmacao": 0.0010886278183389142, "marketplace_compra": 0.004878891395115484, "conta_contestacao": 0.01702900422116251, "vas_cancelamento": 0.003353209748248401, "sem_correspondencia": 0.9297521273820771}, "confidence": 0.9297521273820771, "input_tokens": 320, "latency_ms": 112.60973700001387} +{"id": "g0298-oos_fora_do_dominio-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 75, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0027771992454961518, "parceiros_ofertas": 0.004040801058881047, "conta_debito_automatico_digital": 0.0003316891493576996, "conta_pagamento_confirmacao": 0.00022796639624484438, "negociacao_religacao": 0.000546862955806471, "reclamacao_atendimento": 0.0027771992454961518, "cadastro_atualizacao": 0.000546862955806471, "sem_correspondencia": 0.9887514189929112}, "confidence": 0.9887514189929112, "input_tokens": 315, "latency_ms": 110.61825799998815} +{"id": "g0298-oos_fora_do_dominio-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.002797743914265393, "conta_pagamento_confirmacao": 0.0007073804404480512, "suporte_sem_sinal": 0.0004290479252127697, "sem_correspondencia": 0.9960658277200738}, "confidence": 0.9960658277200738, "input_tokens": 227, "latency_ms": 79.50603699998737} +{"id": "g0298-oos_fora_do_dominio-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.0014979302247837797, "recarga_nao_creditada": 0.00037873607257804396, "reclamacao_atendimento": 0.00013932921473147763, "cancelamento_linha": 5.1256353654271875e-05, "negociacao_religacao": 0.0004291641947624157, "roaming_pacote": 0.00048630674340670153, "roaming_cobranca": 3.522794233649953e-05, "vas_consulta": 5.1256353654271875e-05, "conta_explicacao": 0.00022971503995773278, "internet_problema_conexao": 0.0003342334109471783, "negociacao_divida": 3.108854999638957e-05, "sem_correspondencia": 0.9963357558991912}, "confidence": 0.9963357558991912, "input_tokens": 397, "latency_ms": 144.89058500004148} +{"id": "g0298-oos_fora_do_dominio-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.010851756265033142, "suporte_configuracao": 0.0016641707222334022, "marketplace_compra": 0.0001366034514444615, "marketplace_pedido": 0.00022522101604753578, "seguranca_perda_roubo": 0.00025520884593240403, "recarga_nao_creditada": 0.0003276946447407527, "cancelamento_linha": 0.00028918950897727366, "conta_segunda_via": 0.00022522101604753578, "cadastro_atualizacao": 0.00017540230366195833, "plano_consulta": 0.00025520884593240403, "portabilidade": 6.452690145134486e-05, "conta_pagamento_confirmacao": 0.0016641707222334022, "plano_nova_linha": 0.0011437666954688464, "vas_consulta": 0.0018857524795378828, "bonus_nao_recebido": 0.00399213803050909, "sem_correspondencia": 0.9768439685507485}, "confidence": 0.9768439685507485, "input_tokens": 523, "latency_ms": 187.50157799996714} +{"id": "g0298-oos_fora_do_dominio-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0035757562421339165, "conta_contestacao": 0.0004270631817963046, "troca_numero": 9.529067614770746e-05, "reclamacao_atendimento": 8.951730593748489e-05, "bonus_nao_recebido": 0.00029351594621496006, "desconto_retencao": 0.00020173036298772967, "recarga_nao_creditada": 8.409372654554361e-05, "atendimento_humano": 0.00017802642049393757, "conta_vencimento": 0.00037688193514316085, "suporte_configuracao": 0.0003325971404039278, "vas_consulta": 4.501212820025301e-05, "vas_contratacao": 0.0004839259838142794, "roaming_cobranca": 0.00029351594621496006, "vas_cancelamento": 0.0009040927629574387, "plano_troca": 0.0011608780866807966, "sem_correspondencia": 0.9914581021543276}, "confidence": 0.9914581021543276, "input_tokens": 501, "latency_ms": 167.42306499997994} +{"id": "g0298-oos_fora_do_dominio-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 81, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0009090973193334192, "vas_consulta": 0.0006248128409554718, "roaming_duvida": 0.00010857619129130812, "roaming_cobranca": 5.8116647253736736e-05, "cadastro_atualizacao": 0.00042942716683962466, "conta_pagamento_confirmacao": 0.00026046074280176466, "plano_nova_linha": 5.8116647253736736e-05, "suporte_chip_esim": 5.4595537597083205e-05, "portabilidade": 0.00015797742616079685, "roaming_pacote": 0.0003344382138068345, "reclamacao_atendimento": 5.8116647253736736e-05, "sem_correspondencia": 0.9969462646194525}, "confidence": 0.9969462646194525, "input_tokens": 416, "latency_ms": 146.6355149999572} +{"id": "g0298-oos_fora_do_dominio-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_fora_do_dominio", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.0329081017714547, "conta_contestacao": 0.003930312274588128, "bonus_nao_recebido": 0.001445881083204741, "sem_correspondencia": 0.9617157048707524}, "confidence": 0.9617157048707524, "input_tokens": 220, "latency_ms": 78.84735799996179} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.008479986649392143, "conta_debito_automatico_digital": 0.0016698083768410072, "portabilidade": 0.00022598398963064622, "fidelidade_resgate": 0.00022598398963064622, "plano_troca": 0.0002560734082678365, "parceiros_ofertas": 0.00017599650808594751, "roaming_pacote": 0.00017599650808594751, "conta_segunda_via": 0.00015531637325155338, "suporte_configuracao": 0.0003288047647537589, "marketplace_pedido": 0.0018921407791354157, "marketplace_compra": 0.00015531637325155338, "plano_consulta": 0.002753048588891024, "plano_nova_linha": 0.0007887616267064558, "roaming_cobranca": 0.000893784017140894, "vas_contratacao": 0.0016698083768410072, "sem_correspondencia": 0.9801531896700941}, "confidence": 0.9801531896700941, "input_tokens": 514, "latency_ms": 187.96729799998957} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.017832890931984563, "recarga_realizar": 0.002734762397623718, "recarga_saldo": 0.0057894920412011296, "sem_correspondencia": 0.9736428546291906}, "confidence": 0.9736428546291906, "input_tokens": 209, "latency_ms": 78.1541660000471} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.0046024666194351, "vas_cancelamento": 0.0011636857997628087, "cancelamento_linha": 0.00037779346612287036, "sem_correspondencia": 0.9938560541146793}, "confidence": 0.9938560541146793, "input_tokens": 207, "latency_ms": 77.55281500004685} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.010885432957600711, "desconto_retencao": 0.002428868399114443, "conta_explicacao": 0.000893530749345197, "roaming_pacote": 0.0001993736591989403, "plano_consulta": 0.0003724790328168899, "internet_consumo": 0.0006141141042950174, "roaming_cobranca": 0.00012092623704325503, "marketplace_pedido": 0.0005419537948738661, "negociacao_religacao": 0.000893530749345197, "fidelidade_resgate": 0.00275226846915943, "conta_segunda_via": 0.0004220740398362864, "sem_correspondencia": 0.9798754478073708}, "confidence": 0.9798754478073708, "input_tokens": 413, "latency_ms": 147.20827300004657} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 32, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.0051864489576864264, "atendimento_humano": 0.0021620335874606585, "internet_problema_conexao": 0.0003757051023653515, "roaming_cobranca": 0.00015661718777554116, "recarga_realizar": 0.00048241490061638097, "fidelidade_pontos": 0.001907987944217892, "parceiros_ofertas": 0.0002278766635950591, "internet_consumo": 0.00012197358848203272, "cadastro_atualizacao": 0.00029259942792605803, "negociacao_divida": 0.0005466476983698389, "seguranca_perda_roubo": 0.0001774705240515311, "sem_correspondencia": 0.9883622244174533}, "confidence": 0.9883622244174533, "input_tokens": 399, "latency_ms": 145.28592800002116} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.005833950709480349, "recarga_saldo": 0.0007895393716559606, "conta_vencimento": 0.00015546952031244196, "marketplace_pedido": 0.00010037866669417938, "negociacao_divida": 0.0002262068172894131, "fidelidade_pontos": 0.00019962681560142657, "plano_consulta": 7.817498422509044e-05, "plano_troca": 0.00012107978416306549, "plano_nova_linha": 0.0002262068172894131, "conta_contestacao": 0.0027557631854982297, "internet_consumo": 0.00010685253448951664, "beneficios_consulta": 0.000614893880911367, "suporte_chip_esim": 0.0006967660499549729, "conta_explicacao": 0.0024319524754588453, "troca_numero": 0.004543485380943273, "sem_correspondencia": 0.9811196530060324}, "confidence": 0.9811196530060324, "input_tokens": 519, "latency_ms": 188.59078400004137} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.015463749902592869, "marketplace_compra": 0.003909848274997269, "recarga_nao_creditada": 0.0008724050717562028, "plano_nova_linha": 0.00041209497633925505, "recarga_realizar": 0.000988564457508195, "portabilidade": 0.0011201902857822573, "cancelamento_linha": 0.01062806951795702, "desconto_retencao": 0.0005995946525809069, "plano_troca": 0.0011201902857822573, "suporte_chip_esim": 0.007304558233936996, "roaming_pacote": 0.0008724050717562028, "sem_correspondencia": 0.9567083292690106}, "confidence": 0.9567083292690106, "input_tokens": 401, "latency_ms": 145.23465600001373} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.029132586219169233, "roaming_pacote": 0.0021103574674960018, "internet_consumo": 0.0006046275375273272, "conta_vencimento": 0.0001528737822008286, "fidelidade_resgate": 0.0006046275375273272, "fidelidade_pontos": 0.00032363379945879656, "conta_segunda_via": 0.00025204625644688474, "bonus_nao_recebido": 0.00019629382189104995, "suporte_configuracao": 0.00047088439969281766, "recarga_saldo": 0.0005335819290852175, "recarga_nao_creditada": 0.0008797278761440054, "sem_correspondencia": 0.9647387593733605}, "confidence": 0.9647387593733605, "input_tokens": 413, "latency_ms": 147.2381559999576} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.024585771807362697, "beneficios_consulta": 0.014912024393863958, "portabilidade": 0.0033273223911401573, "plano_consulta": 0.002018123044974857, "suporte_sem_sinal": 0.006216256606321315, "conta_debito_automatico_digital": 0.11018578479488314, "conta_pagamento_confirmacao": 0.024585771807362697, "sem_correspondencia": 0.8141689451540912}, "confidence": 0.8141689451540912, "input_tokens": 314, "latency_ms": 110.87705200003484} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.039783246681810144, "seguranca_fraude": 0.04508032443546912, "suporte_chip_esim": 0.0022444171947141886, "plano_troca": 0.0006430362924411062, "conta_pagamento_confirmacao": 0.002881888723664017, "negociacao_divida": 0.0025432578722269688, "suporte_configuracao": 0.0013613078417803745, "sem_correspondencia": 0.9054625209578941}, "confidence": 0.9054625209578941, "input_tokens": 335, "latency_ms": 118.93219699999236} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.012132367241776654, "recarga_nao_creditada": 0.008338445931627895, "desconto_retencao": 0.001641937356996445, "vas_consulta": 0.0012787420993830244, "marketplace_pedido": 0.007358652707030737, "fidelidade_resgate": 0.0023890047577707287, "suporte_configuracao": 0.003067542829565556, "sem_correspondencia": 0.9637933070758489}, "confidence": 0.9637933070758489, "input_tokens": 306, "latency_ms": 109.9593800000207} +{"id": "g0303-oos_outra_empresa-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 40, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.13067138833959854, "conta_segunda_via": 0.005741300115955436, "reclamacao_atendimento": 0.00047127461211759195, "bonus_nao_recebido": 0.0004158983854605315, "plano_nova_linha": 0.0004158983854605315, "plano_consulta": 0.0003670290369588532, "negociacao_religacao": 0.00028584250139349846, "vas_cancelamento": 0.0012810572143333349, "internet_problema_conexao": 0.00028584250139349846, "roaming_pacote": 0.00015300046562732544, "vas_contratacao": 0.00010515557967568745, "roaming_duvida": 0.0008804568889291297, "seguranca_perda_roubo": 0.0007770004773392262, "conta_debito_automatico_digital": 0.0009976883616820739, "atendimento_humano": 0.00506667956913925, "sem_correspondencia": 0.8520844875649355}, "confidence": 0.8520844875649355, "input_tokens": 514, "latency_ms": 185.91125599999714} +{"id": "g0306-oos_outra_empresa-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0035555699245832986, "conta_explicacao": 0.005173323714343385, "conta_contestacao": 0.0010186878389649393, "plano_consulta": 0.0003307195203879128, "troca_numero": 0.0016795323083050424, "portabilidade": 0.0014821820598699554, "negociacao_religacao": 0.0008989888625871541, "sem_correspondencia": 0.9858609957709583}, "confidence": 0.9858609957709583, "input_tokens": 313, "latency_ms": 111.54772999998386} +{"id": "g0306-oos_outra_empresa-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.07888771790583407, "conta_vencimento": 0.24299127786624278, "negociacao_religacao": 0.01760222913007291, "sem_correspondencia": 0.6605187750978503}, "confidence": 0.6605187750978503, "input_tokens": 207, "latency_ms": 77.28689399999666} +{"id": "g0306-oos_outra_empresa-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.022669713313692132, "cancelamento_linha": 0.009450142477478473, "roaming_pacote": 0.00393940547941134, "sem_correspondencia": 0.9639407387294181}, "confidence": 0.9639407387294181, "input_tokens": 204, "latency_ms": 76.86469999998735} +{"id": "g0306-oos_outra_empresa-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0075456691904933265, "suporte_chip_esim": 0.0031455028985749437, "negociacao_divida": 0.0010211952771051966, "sem_correspondencia": 0.9882876326338266}, "confidence": 0.9882876326338266, "input_tokens": 222, "latency_ms": 78.93959299997277} +{"id": "g0306-oos_outra_empresa-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 80, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.001168216534001394, "conta_debito_automatico_digital": 0.0002300354747114518, "recarga_nao_creditada": 7.468158444502211e-05, "internet_consumo": 3.755225895186054e-05, "seguranca_fraude": 0.00015810091551077265, "seguranca_perda_roubo": 0.00012312911680409578, "conta_contestacao": 2.924572867780916e-05, "suporte_chip_esim": 2.580926497199606e-05, "portabilidade": 0.00013952356823404569, "fidelidade_pontos": 0.0002606643423197747, "marketplace_compra": 2.7473819551432607e-05, "sem_correspondencia": 0.9977255673918204}, "confidence": 0.9977255673918204, "input_tokens": 431, "latency_ms": 150.35829199996442} +{"id": "g0306-oos_outra_empresa-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 85, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.024975815628585238, "conta_pagamento_confirmacao": 0.019451184769389215, "marketplace_compra": 0.010411468946050096, "fidelidade_resgate": 0.000587374884499608, "negociacao_divida": 0.0007542042808215231, "conta_segunda_via": 0.0009684174659495347, "recarga_realizar": 0.00024485428066093717, "marketplace_pedido": 0.0026324316000529762, "vas_consulta": 0.0006655829417410366, "seguranca_fraude": 0.001243472640243538, "suporte_chip_esim": 0.0008546254141092873, "sem_correspondencia": 0.9372105671478971}, "confidence": 0.9372105671478971, "input_tokens": 439, "latency_ms": 150.62967199997956} +{"id": "g0306-oos_outra_empresa-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.0013188826899460198, "beneficios_consulta": 0.00033346576623982844, "vas_contratacao": 0.00025970339987508445, "conta_segunda_via": 0.00017849136239971025, "portabilidade": 0.000705947032669475, "seguranca_fraude": 0.00020225721118902193, "internet_problema_conexao": 0.00010826048378930298, "negociacao_divida": 7.440626982511179e-05, "cancelamento_linha": 0.0006229960697195979, "internet_pacote_adicional": 0.001918962990760018, "fidelidade_resgate": 0.0002291874459804506, "sem_correspondencia": 0.9940474392776064}, "confidence": 0.9940474392776064, "input_tokens": 416, "latency_ms": 145.76875199998085} +{"id": "g0306-oos_outra_empresa-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 86, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.010627059620085451, "internet_problema_conexao": 0.003044703557673711, "roaming_cobranca": 0.00019464138645053377, "roaming_pacote": 0.00015158686418577965, "suporte_configuracao": 0.00032090939399955875, "conta_pagamento_confirmacao": 0.00019464138645053377, "suporte_chip_esim": 9.787183548737362e-05, "internet_consumo": 8.113860146879456e-05, "roaming_duvida": 0.00010418402656042955, "plano_troca": 0.00011805596853122388, "seguranca_perda_roubo": 4.3430363730220025e-05, "conta_segunda_via": 0.0012692212743742031, "bonus_nao_recebido": 0.0007698216168674948, "conta_contestacao": 0.0008723221742908048, "vas_cancelamento": 0.025492990770138363, "sem_correspondencia": 0.9566174211597055}, "confidence": 0.9566174211597055, "input_tokens": 534, "latency_ms": 190.5371870000181} +{"id": "g0306-oos_outra_empresa-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 84, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0045762456949257945, "marketplace_pedido": 0.0024494878079198605, "plano_nova_linha": 0.0004823327476497488, "fidelidade_resgate": 0.0002010662033423586, "cadastro_atualizacao": 0.0009011162059338195, "vas_cancelamento": 0.0004823327476497488, "conta_debito_automatico_digital": 0.00010110243630326425, "atendimento_humano": 0.00010762298322792064, "conta_segunda_via": 0.0009011162059338195, "seguranca_perda_roubo": 0.0013111163432070344, "bonus_nao_recebido": 0.0002925495996330093, "sem_correspondencia": 0.9881939110242737}, "confidence": 0.9881939110242737, "input_tokens": 416, "latency_ms": 147.37902299998495} +{"id": "g0306-oos_outra_empresa-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 95, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.02205715323868041, "suporte_sem_sinal": 0.00919478944743467, "plano_consulta": 0.0018105613932442065, "seguranca_fraude": 0.0029851110809501827, "marketplace_compra": 0.01180634335159835, "desconto_retencao": 0.010419061438635774, "recarga_nao_creditada": 0.0038329584995762524, "sem_correspondencia": 0.9378940215498802}, "confidence": 0.9378940215498802, "input_tokens": 326, "latency_ms": 117.68406900000628} +{"id": "g0306-oos_outra_empresa-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.02770590731819894, "reclamacao_atendimento": 0.18066521018660564, "negociacao_divida": 0.0009480440145461852, "cancelamento_linha": 0.0007383374209147274, "roaming_pacote": 0.0010742746085222734, "bonus_nao_recebido": 0.002007009194543821, "troca_numero": 0.00034876590227718137, "conta_debito_automatico_digital": 0.00030778482848673426, "fidelidade_pontos": 0.0009480440145461852, "internet_consumo": 0.00424883849819106, "marketplace_pedido": 0.06646301656256966, "sem_correspondencia": 0.7145447674505976}, "confidence": 0.7145447674505976, "input_tokens": 410, "latency_ms": 146.79199800002607} +{"id": "g0306-oos_outra_empresa-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 87, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.00856299452867449, "internet_consumo": 0.0013131777420381803, "plano_consulta": 0.00037623172222397196, "sem_correspondencia": 0.9897475960070634}, "confidence": 0.9897475960070634, "input_tokens": 218, "latency_ms": 79.02006800003392} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 104, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 326, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.012396177422047974, "negociacao_religacao": 0.0021541326343406495, "recarga_nao_creditada": 0.0006993444747558336, "sem_correspondencia": 0.9847503454688555}, "confidence": 0.9847503454688555, "input_tokens": 274, "latency_ms": 105.6646330000035} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 79, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 265, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.027955379802715036, "fidelidade_pontos": 0.007068226929886643, "internet_problema_conexao": 0.001787127640008763, "conta_vencimento": 0.004287096342782746, "roaming_cobranca": 0.009075783028891211, "conta_contestacao": 0.019213432822935726, "roaming_pacote": 0.004857916588972719, "sem_correspondencia": 0.9257550368438071}, "confidence": 0.9257550368438071, "input_tokens": 341, "latency_ms": 120.05215200002795} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 280, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.002799334185147473, "internet_pacote_adicional": 0.0004292918011511655, "plano_nova_linha": 0.00013937064246043594, "sem_correspondencia": 0.9966320033712409}, "confidence": 0.9966320033712409, "input_tokens": 259, "latency_ms": 102.31382000000622} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 75, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 270, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.01765145152817378, "negociacao_divida": 0.003067362339675144, "cadastro_atualizacao": 0.0014489193743999612, "vas_contratacao": 0.0005330276497567336, "recarga_saldo": 0.0023888641921027388, "cancelamento_linha": 0.003067362339675144, "suporte_sem_sinal": 0.0007755506541501649, "beneficios_consulta": 0.00047039524990226395, "conta_segunda_via": 0.0023888641921027388, "marketplace_compra": 0.0034757768901983307, "fidelidade_resgate": 0.0009958267518576159, "sem_correspondencia": 0.9637365988380053}, "confidence": 0.9637365988380053, "input_tokens": 461, "latency_ms": 160.94058599998107} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 82, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 248, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.010976891561755783, "vas_consulta": 0.0016833608415134328, "recarga_nao_creditada": 0.0003756085741544879, "seguranca_fraude": 0.0004256202747617943, "negociacao_divida": 0.0014855607285678026, "recarga_saldo": 0.0002581517460383434, "atendimento_humano": 0.00029252425167984906, "recarga_realizar": 0.0004256202747617943, "fidelidade_pontos": 0.0005465072506517639, "suporte_sem_sinal": 0.0010210099617375562, "roaming_cobranca": 0.0004822909559402047, "parceiros_ofertas": 0.004038172733538238, "negociacao_religacao": 0.0031449320870571744, "marketplace_compra": 0.07157832437768738, "reclamacao_atendimento": 0.13372591515838675, "sem_correspondencia": 0.7695395092217675}, "confidence": 0.7695395092217675, "input_tokens": 548, "latency_ms": 193.3558989999824} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 261, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.036723312342979854, "bonus_nao_recebido": 0.01350975162269976, "vas_consulta": 0.0026602278236183886, "sem_correspondencia": 0.947106708210702}, "confidence": 0.947106708210702, "input_tokens": 256, "latency_ms": 81.36240099997849} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 222, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.002168160261738858, "internet_pacote_adicional": 0.00033249814505345403, "suporte_chip_esim": 8.406869660114327e-05, "conta_explicacao": 6.150597233856985e-05, "conta_debito_automatico_digital": 0.00017797343210122624, "negociacao_divida": 0.00017797343210122624, "cadastro_atualizacao": 6.150597233856985e-05, "troca_numero": 8.406869660114327e-05, "negociacao_religacao": 7.897523176081685e-05, "seguranca_perda_roubo": 0.00017797343210122624, "recarga_saldo": 3.730525797877975e-05, "conta_contestacao": 0.00405065664405881, "conta_segunda_via": 0.00048378194642925297, "conta_pagamento_confirmacao": 0.00048378194642925297, "recarga_realizar": 0.00037676975871491067, "sem_correspondencia": 0.9911630011736529}, "confidence": 0.9911630011736529, "input_tokens": 555, "latency_ms": 192.504667000037} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 269, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.007476780592725352, "internet_consumo": 0.0010118722192144945, "recarga_nao_creditada": 0.00037224698654153543, "internet_pacote_adicional": 0.0002899062446145185, "recarga_realizar": 0.001146601439904201, "roaming_pacote": 0.001146601439904201, "conta_explicacao": 0.00037224698654153543, "plano_troca": 0.0031167858585765653, "suporte_sem_sinal": 0.0010118722192144945, "suporte_configuracao": 0.0040020322607852345, "marketplace_pedido": 0.0007880468766924485, "sem_correspondencia": 0.9792650068752854}, "confidence": 0.9792650068752854, "input_tokens": 458, "latency_ms": 158.87098900003593} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 199, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.1160082082697197, "roaming_pacote": 0.0044981263776358036, "troca_numero": 0.0010036676590097534, "suporte_chip_esim": 0.0010036676590097534, "portabilidade": 0.0010036676590097534, "marketplace_compra": 0.005775708596357934, "negociacao_divida": 0.0006087552073514201, "recarga_nao_creditada": 0.00019763388008388235, "plano_nova_linha": 0.0007816571587802398, "desconto_retencao": 0.010790444236452246, "conta_segunda_via": 0.001137304455200105, "sem_correspondencia": 0.8571911588413894}, "confidence": 0.8571911588413894, "input_tokens": 435, "latency_ms": 149.37995899998668} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 231, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.1314568981241193, "fidelidade_resgate": 0.0024077170754744867, "internet_problema_conexao": 0.00025377151271937067, "vas_cancelamento": 0.0001744144399545903, "internet_pacote_adicional": 0.0001744144399545903, "atendimento_humano": 0.00025377151271937067, "suporte_sem_sinal": 0.0001198731746471217, "cancelamento_linha": 0.0005372342966427313, "internet_consumo": 0.00019763745282706086, "plano_nova_linha": 0.00028756079707038335, "recarga_nao_creditada": 6.830167605990026e-05, "seguranca_fraude": 0.00047410760274942414, "recarga_saldo": 0.0010036858028967261, "conta_pagamento_confirmacao": 0.0008857496122244936, "parceiros_ofertas": 0.004498207692895743, "sem_correspondencia": 0.8572066547870448}, "confidence": 0.8572066547870448, "input_tokens": 541, "latency_ms": 192.0063280000477} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 78, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 249, "length_bucket": "longo"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0035731595009106517, "marketplace_pedido": 0.0009034362039561388, "parceiros_ofertas": 0.00022842444464364465, "atendimento_humano": 0.00025883880609059483, "roaming_duvida": 0.0009034362039561388, "conta_explicacao": 0.0005479617567937942, "recarga_saldo": 6.966551956870484e-05, "vas_contratacao": 0.0001385464291042017, "suporte_configuracao": 0.0005479617567937942, "negociacao_religacao": 0.0019125744587836378, "portabilidade": 0.00017789713636112123, "sem_correspondencia": 0.9907380977830377}, "confidence": 0.9907380977830377, "input_tokens": 455, "latency_ms": 158.98158199996715} +{"id": "g0308-oos_outra_empresa-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 85, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 287, "length_bucket": "longo"}, "pred": "reclamacao_atendimento", "probabilities": {"marketplace_pedido": 0.007400801225910865, "cadastro_atualizacao": 0.0012860664137194196, "plano_consulta": 0.000473117393588461, "roaming_pacote": 0.00036846419661139555, "internet_consumo": 0.002402688378420662, "internet_problema_conexao": 0.0010015895300865174, "reclamacao_atendimento": 0.9693136736452637, "sem_correspondencia": 0.017753599216398984}, "confidence": 0.9693136736452637, "input_tokens": 363, "latency_ms": 123.96220800002311} +{"id": "g0311-oos_outra_empresa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 60, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 99, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.007543421967220896, "troca_numero": 0.004037702818096188, "roaming_duvida": 0.0004255707460385926, "sem_correspondencia": 0.9879933044686443}, "confidence": 0.9879933044686443, "input_tokens": 228, "latency_ms": 80.91281600002276} +{"id": "g0311-oos_outra_empresa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 65, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 142, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.007520943043365585, "desconto_retencao": 0.006637208940285289, "suporte_configuracao": 0.0007927015647446807, "sem_correspondencia": 0.9850491464516045}, "confidence": 0.9850491464516045, "input_tokens": 239, "latency_ms": 81.80029200002537} +{"id": "g0311-oos_outra_empresa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 74, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 133, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.015785014237631494, "marketplace_compra": 0.00452248229758782, "conta_contestacao": 0.0031082535966540717, "sem_correspondencia": 0.9765842498681266}, "confidence": 0.9765842498681266, "input_tokens": 255, "latency_ms": 82.42044500002521} +{"id": "g0311-oos_outra_empresa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.04980103267705831, "reclamacao_atendimento": 0.25291051241840024, "atendimento_humano": 0.00980640477133836, "sem_correspondencia": 0.6874820501332031}, "confidence": 0.6874820501332031, "input_tokens": 222, "latency_ms": 80.35681100000147} +{"id": "g0311-oos_outra_empresa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.013394921974145494, "cancelamento_linha": 0.0018128055593033077, "marketplace_pedido": 0.03213274738839461, "roaming_pacote": 0.00021650874883800486, "bonus_nao_recebido": 0.00035696257950189027, "plano_consulta": 0.00013131919426627195, "suporte_chip_esim": 0.00010227149132687853, "roaming_cobranca": 7.029009951492751e-05, "conta_pagamento_confirmacao": 0.0001488041418408081, "roaming_duvida": 9.607517490588478e-05, "conta_contestacao": 0.0001686171831368483, "internet_consumo": 0.002988811085266806, "marketplace_compra": 0.002327688413658284, "conta_segunda_via": 0.0014118143891416121, "plano_troca": 0.005583834227578324, "sem_correspondencia": 0.9390565283491801}, "confidence": 0.9390565283491801, "input_tokens": 544, "latency_ms": 191.93912800000135} +{"id": "g0311-oos_outra_empresa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 59, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 132, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.02498419043802799, "plano_troca": 0.008111179070656675, "negociacao_religacao": 0.0007544571781533547, "cancelamento_linha": 0.019457707077541304, "beneficios_consulta": 0.003381242489367988, "plano_nova_linha": 0.001243889597453832, "conta_segunda_via": 0.0003145045430459557, "conta_vencimento": 0.00016834215098649052, "recarga_saldo": 0.0009687421925514189, "suporte_chip_esim": 0.002633314298474096, "atendimento_humano": 0.00045760140999028605, "sem_correspondencia": 0.9375248295537506}, "confidence": 0.9375248295537506, "input_tokens": 430, "latency_ms": 150.9009939999828} +{"id": "g0311-oos_outra_empresa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 107, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.007538457992196113, "cadastro_atualizacao": 0.004572305899222683, "vas_consulta": 0.0005460840653675977, "sem_correspondencia": 0.9873431520432137}, "confidence": 0.9873431520432137, "input_tokens": 236, "latency_ms": 79.99727100002474} +{"id": "g0311-oos_outra_empresa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 97, "length_bucket": "medio"}, "pred": "marketplace_pedido", "probabilities": {"bonus_nao_recebido": 0.003389268922346846, "recarga_nao_creditada": 0.0003572263162469832, "internet_consumo": 0.00014891408367303098, "conta_contestacao": 0.0001089478709854574, "troca_numero": 0.00014891408367303098, "internet_problema_conexao": 9.614615868785226e-05, "plano_nova_linha": 4.266459929236309e-05, "suporte_chip_esim": 5.831559305777857e-05, "negociacao_religacao": 8.48486872374366e-05, "roaming_duvida": 5.146333024587333e-05, "atendimento_humano": 5.478242988419204e-05, "cadastro_atualizacao": 0.0007562481174293481, "recarga_realizar": 0.0011003345181808785, "vas_cancelamento": 0.0009710418041015386, "marketplace_pedido": 0.8293267615721217, "sem_correspondencia": 0.16330412191283572}, "confidence": 0.8293267615721217, "input_tokens": 518, "latency_ms": 189.20097400001623} +{"id": "g0311-oos_outra_empresa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 73, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 123, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.017896228112988032, "internet_consumo": 0.0039931882449038515, "plano_troca": 0.0010096361018137549, "sem_correspondencia": 0.9771009475402944}, "confidence": 0.9771009475402944, "input_tokens": 255, "latency_ms": 82.50956599999881} +{"id": "g0311-oos_outra_empresa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 91, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"recarga_saldo": 0.0444820720768193, "troca_numero": 0.0036513108252138795, "portabilidade": 0.0009231959532045726, "seguranca_fraude": 0.007729825077635822, "negociacao_divida": 0.02101184304570448, "plano_nova_linha": 0.0004360868899196991, "marketplace_compra": 0.00020599286088691864, "roaming_pacote": 0.00016042740136585119, "bonus_nao_recebido": 0.0005599466505412029, "conta_pagamento_confirmacao": 0.00026450006903502567, "seguranca_perda_roubo": 0.00018178806168724516, "atendimento_humano": 0.004137477213257265, "suporte_sem_sinal": 0.0022146319636328544, "reclamacao_atendimento": 0.6140560639344357, "marketplace_pedido": 0.00992529186623469, "sem_correspondencia": 0.2900595461104255}, "confidence": 0.6140560639344357, "input_tokens": 523, "latency_ms": 188.13377999998693} +{"id": "g0311-oos_outra_empresa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 61, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 109, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.015561930005973416, "conta_contestacao": 0.0039346720926520746, "conta_explicacao": 0.000877944014165015, "seguranca_fraude": 0.003064325706886639, "recarga_saldo": 0.0007747828731433119, "conta_vencimento": 0.00046992956718166254, "plano_consulta": 0.00017287742656472779, "bonus_nao_recebido": 0.0002850266904011661, "atendimento_humano": 0.001640215355315607, "negociacao_divida": 0.00832970088550987, "recarga_realizar": 0.0021060782050667543, "sem_correspondencia": 0.9627825171771398}, "confidence": 0.9627825171771398, "input_tokens": 442, "latency_ms": 152.23271900003965} +{"id": "g0311-oos_outra_empresa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 51, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_outra_empresa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 106, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.0035578709617351996, "cadastro_atualizacao": 0.00048150547432575285, "internet_problema_conexao": 0.0001074383935986509, "conta_vencimento": 7.384125605087739e-05, "conta_debito_automatico_digital": 0.0001217436495062961, "bonus_nao_recebido": 0.0001074383935986509, "recarga_nao_creditada": 4.2073479454348275e-05, "internet_pacote_adicional": 4.2073479454348275e-05, "conta_segunda_via": 7.860360790569382e-05, "marketplace_pedido": 0.00020072134451369148, "suporte_sem_sinal": 2.1155874064757906e-05, "parceiros_ofertas": 0.004568396744163255, "roaming_pacote": 0.00025773130802731647, "desconto_retencao": 0.0007005863312356351, "seguranca_fraude": 0.003139810103526989, "sem_correspondencia": 0.9864990095988386}, "confidence": 0.9864990095988386, "input_tokens": 530, "latency_ms": 190.90765100003182} +{"id": "g0313-oos_conversa-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.000625830158645521, "bonus_nao_recebido": 0.00010875297459804988, "conta_contestacao": 2.426606863868099e-05, "fidelidade_resgate": 1.775343506915097e-05, "recarga_realizar": 3.758402233632465e-05, "internet_pacote_adicional": 1.5667351458762468e-05, "conta_pagamento_confirmacao": 2.141473041154116e-05, "plano_consulta": 1.2988690564080255e-05, "roaming_pacote": 2.279586186230534e-05, "internet_problema_conexao": 1.2988690564080255e-05, "plano_troca": 4.21681043938277e-06, "conta_segunda_via": 8.469690177830584e-05, "recarga_saldo": 8.469690177830584e-05, "portabilidade": 9.59741632296402e-05, "internet_consumo": 0.00026088482390869324, "sem_correspondencia": 0.9985694884147172}, "confidence": 0.9985694884147172, "input_tokens": 515, "latency_ms": 186.07907699998805} +{"id": "g0313-oos_conversa-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0013208552353863672, "recarga_nao_creditada": 0.00026009181710215964, "atendimento_humano": 7.451755322385196e-05, "bonus_nao_recebido": 7.451755322385196e-05, "suporte_sem_sinal": 0.0002025597108296265, "vas_contratacao": 0.00012285867504069364, "conta_contestacao": 3.746977887408306e-05, "suporte_chip_esim": 3.3066963796908e-05, "beneficios_consulta": 9.568243232880746e-05, "marketplace_pedido": 0.00012285867504069364, "seguranca_fraude": 2.7413475837453868e-05, "suporte_configuracao": 0.00048591548586231063, "conta_explicacao": 0.00010842240017905946, "negociacao_divida": 0.00033396450383167236, "recarga_saldo": 0.0011656506539911157, "sem_correspondencia": 0.9955341550854514}, "confidence": 0.9955341550854514, "input_tokens": 529, "latency_ms": 190.6287319999933} +{"id": "g0313-oos_conversa-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.001694464631694183, "vas_contratacao": 0.001920079976180713, "suporte_chip_esim": 0.0002944538010868043, "bonus_nao_recebido": 0.00010832349979462059, "fidelidade_resgate": 0.00037808616463577325, "cancelamento_linha": 0.0005501121235309738, "desconto_retencao": 0.0004284277525829958, "sem_correspondencia": 0.994626052050494}, "confidence": 0.994626052050494, "input_tokens": 318, "latency_ms": 111.82832399998688} +{"id": "g0313-oos_conversa-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.003161352761240243, "desconto_retencao": 0.0005493607359586707, "parceiros_ofertas": 0.00013890014643078833, "plano_troca": 0.00010817554280903074, "fidelidade_resgate": 0.000202098520546008, "bonus_nao_recebido": 8.424719744884741e-05, "recarga_saldo": 0.00022900762592380317, "negociacao_divida": 5.790219557477898e-05, "reclamacao_atendimento": 5.790219557477898e-05, "roaming_duvida": 0.00012257894899371746, "roaming_cobranca": 1.8798090658817715e-05, "internet_pacote_adicional": 0.00025949963705606405, "roaming_pacote": 0.000202098520546008, "suporte_configuracao": 0.0003775697440131124, "beneficios_consulta": 0.0011629966871508567, "sem_correspondencia": 0.9932675114500745}, "confidence": 0.9932675114500745, "input_tokens": 522, "latency_ms": 189.517904000013} +{"id": "g0313-oos_conversa-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0027922083294556264, "internet_consumo": 0.00042819901578780063, "internet_problema_conexao": 6.566644586916916e-05, "vas_cancelamento": 4.804259809526281e-05, "vas_consulta": 7.440983155504554e-05, "fidelidade_pontos": 5.795043508328079e-05, "suporte_configuracao": 2.9139308717028656e-05, "atendimento_humano": 3.9828712734011105e-05, "suporte_chip_esim": 5.795043508328079e-05, "negociacao_religacao": 2.9139308717028656e-05, "conta_segunda_via": 1.3764434807919025e-05, "reclamacao_atendimento": 0.00025971583153407504, "suporte_sem_sinal": 0.00013901586699592642, "recarga_saldo": 0.0011639656035800263, "marketplace_compra": 0.0007059808254222069, "sem_correspondencia": 0.9940950230165624}, "confidence": 0.9940950230165624, "input_tokens": 529, "latency_ms": 188.1402390000062} +{"id": "g0313-oos_conversa-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 43, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0035379376638918223, "vas_cancelamento": 0.0021458676653024803, "atendimento_humano": 0.00042254639674122417, "beneficios_consulta": 0.00025628734477465084, "portabilidade": 0.0007894205975393441, "suporte_configuracao": 0.0007894205975393441, "parceiros_ofertas": 0.000176143544353423, "internet_pacote_adicional": 0.0001995967848017892, "negociacao_divida": 0.0006148013795363375, "desconto_retencao": 0.009617111661977986, "internet_problema_conexao": 0.0004788077958162796, "sem_correspondencia": 0.9809720585677253}, "confidence": 0.9809720585677253, "input_tokens": 405, "latency_ms": 148.70985999999675} +{"id": "g0313-oos_conversa-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.010841163825766274, "plano_consulta": 0.0031060454396292076, "roaming_duvida": 0.000539749764580639, "vas_consulta": 0.0002889072300322215, "internet_consumo": 0.0035196105850711073, "recarga_saldo": 0.005121003184077806, "negociacao_religacao": 0.0006930524163727653, "sem_correspondencia": 0.9758904675544701}, "confidence": 0.9758904675544701, "input_tokens": 311, "latency_ms": 111.4067729999988} +{"id": "g0313-oos_conversa-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.03290960228070673, "vas_contratacao": 0.004453830345863721, "recarga_nao_creditada": 0.0008770111944793004, "sem_correspondencia": 0.9617595561789503}, "confidence": 0.9617595561789503, "input_tokens": 212, "latency_ms": 78.54185700000471} +{"id": "g0313-oos_conversa-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.005905162092149652, "bonus_nao_recebido": 0.000705271036761545, "internet_pacote_adicional": 0.00029400070880517324, "sem_correspondencia": 0.9930955661622837}, "confidence": 0.9930955661622837, "input_tokens": 214, "latency_ms": 79.26742800003694} +{"id": "g0313-oos_conversa-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.004603651628770899, "vas_cancelamento": 0.0009065127542777944, "suporte_sem_sinal": 0.00037789073761256876, "sem_correspondencia": 0.9941119448793387}, "confidence": 0.9941119448793387, "input_tokens": 221, "latency_ms": 80.29440699999668} +{"id": "g0313-oos_conversa-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0066573082328204, "suporte_sem_sinal": 0.001683231122733921, "roaming_pacote": 0.0005464651371299327, "marketplace_compra": 0.00025813185301921216, "plano_nova_linha": 0.0006192261247937342, "seguranca_fraude": 0.0002010332892670352, "marketplace_pedido": 0.00012193285356333554, "negociacao_religacao": 8.38031429864701e-05, "internet_pacote_adicional": 0.0006192261247937342, "reclamacao_atendimento": 0.0010209312833206418, "desconto_retencao": 0.00015656488310458727, "sem_correspondencia": 0.988032145952467}, "confidence": 0.988032145952467, "input_tokens": 412, "latency_ms": 148.84412700001803} +{"id": "g0313-oos_conversa-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "informal_abreviado", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 51, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.005886726890038126, "vas_consulta": 0.003570480344162923, "troca_numero": 0.0005475508947995739, "sem_correspondencia": 0.9899952418709994}, "confidence": 0.9899952418709994, "input_tokens": 210, "latency_ms": 78.34524599996939} +{"id": "g0316-oos_conversa-emocional-4-00-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 62, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0024415077935463015, "suporte_configuracao": 0.0004807613896512977, "fidelidade_resgate": 8.354380253842203e-05, "marketplace_pedido": 7.372714697029651e-05, "bonus_nao_recebido": 0.00010727236586607573, "vas_cancelamento": 7.372714697029651e-05, "roaming_duvida": 5.067187766853109e-05, "conta_debito_automatico_digital": 5.067187766853109e-05, "reclamacao_atendimento": 0.00017686223136172545, "suporte_sem_sinal": 0.0011532866199277874, "atendimento_humano": 0.004561337065332142, "conta_explicacao": 0.004025365831799924, "recarga_nao_creditada": 0.000424270437249536, "negociacao_religacao": 0.000424270437249536, "fidelidade_pontos": 0.0008981805227055344, "sem_correspondencia": 0.9849745434534941}, "confidence": 0.9849745434534941, "input_tokens": 526, "latency_ms": 189.8549289999778} +{"id": "g0316-oos_conversa-emocional-4-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "desempate", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.015370678939304433, "conta_contestacao": 0.017417261062659666, "marketplace_compra": 0.00036148372092887336, "roaming_duvida": 0.0002484438858518824, "plano_troca": 0.0005959858997072625, "negociacao_divida": 0.000319008264054485, "recarga_saldo": 0.0002484438858518824, "recarga_nao_creditada": 0.00040961471917939316, "troca_numero": 0.000219250959730367, "cadastro_atualizacao": 0.00036148372092887336, "conta_segunda_via": 8.58599094847e-05, "bonus_nao_recebido": 0.004403773247108619, "roaming_pacote": 0.0007652610432116362, "suporte_sem_sinal": 0.001835765809995882, "fidelidade_resgate": 0.00640745226646836, "sem_correspondencia": 0.9509502326655337}, "confidence": 0.9509502326655337, "input_tokens": 506, "latency_ms": 167.84899900000028} +{"id": "g0316-oos_conversa-emocional-4-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": false, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.040713053465212055, "negociacao_religacao": 0.0037869038722731316, "internet_problema_conexao": 0.0017888067277072592, "roaming_duvida": 0.000352236929369369, "atendimento_humano": 0.0005125017081439097, "beneficios_consulta": 0.000844972467487013, "conta_debito_automatico_digital": 0.00031084799914437704, "conta_contestacao": 0.00031084799914437704, "seguranca_fraude": 0.0005807405177773773, "troca_numero": 0.0009574792444169679, "bonus_nao_recebido": 0.0005807405177773773, "roaming_pacote": 0.004291124264779074, "portabilidade": 0.001578616396524142, "marketplace_compra": 0.0017888067277072592, "internet_consumo": 0.014977495357165261, "sem_correspondencia": 0.9266248258053711}, "confidence": 0.9266248258053711, "input_tokens": 498, "latency_ms": 166.4712880000252} +{"id": "g0316-oos_conversa-emocional-4-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 27, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.02832382259281647, "suporte_sem_sinal": 0.010419752027284396, "vas_contratacao": 0.0010982337838026893, "beneficios_consulta": 0.00045781195319515933, "roaming_duvida": 0.0005878421839660433, "seguranca_fraude": 0.0002776769859957893, "plano_consulta": 0.00045781195319515933, "suporte_chip_esim": 0.00045781195319515933, "reclamacao_atendimento": 0.0038332125529423862, "seguranca_perda_roubo": 0.015160649742149392, "roaming_pacote": 0.0009691879125196334, "sem_correspondencia": 0.9379561863589377}, "confidence": 0.9379561863589377, "input_tokens": 421, "latency_ms": 148.71895800001766} +{"id": "g0316-oos_conversa-emocional-4-04-D1", "gold": "reclamacao_atendimento", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "reclamacao_atendimento", "gold_eligible": true, "domain": "atendimento", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "desempate", "gen_agreement": false, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 30, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0045747434034945815, "atendimento_humano": 0.003562813744992324, "recarga_nao_creditada": 0.00037551780598054285, "negociacao_divida": 0.00020100019726346235, "conta_segunda_via": 0.0006191241942467647, "suporte_sem_sinal": 0.0014852017334758504, "reclamacao_atendimento": 0.00020100019726346235, "plano_nova_linha": 0.00013814528061404822, "internet_consumo": 0.0004255174209459007, "fidelidade_resgate": 0.0004821744072978329, "roaming_cobranca": 6.525520998109807e-05, "sem_correspondencia": 0.9878695064044442}, "confidence": 0.9878695064044442, "input_tokens": 398, "latency_ms": 146.26034799999843} +{"id": "g0316-oos_conversa-emocional-4-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0014931573681996513, "cancelamento_linha": 0.0007992295459062013, "cadastro_atualizacao": 9.545435699404007e-05, "fidelidade_resgate": 5.789599412004035e-05, "marketplace_pedido": 0.00010816395696628509, "recarga_nao_creditada": 7.433992797453584e-05, "negociacao_divida": 4.799746495151469e-05, "suporte_sem_sinal": 0.00010816395696628509, "roaming_pacote": 6.560475617588979e-05, "bonus_nao_recebido": 0.00010816395696628509, "reclamacao_atendimento": 0.00017833221657340755, "suporte_configuracao": 0.0021725311514044013, "portabilidade": 0.000202076875342135, "plano_troca": 0.0006224405962055528, "parceiros_ofertas": 0.0007053175987163153, "sem_correspondencia": 0.9931611302765375}, "confidence": 0.9931611302765375, "input_tokens": 505, "latency_ms": 168.32257300001174} +{"id": "g0316-oos_conversa-emocional-4-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.01977899021604132, "conta_explicacao": 0.015403893068614635, "plano_troca": 0.00143278524563287, "plano_consulta": 0.0006767998272977868, "cadastro_atualizacao": 0.0034370731273092718, "roaming_duvida": 0.0050009118916499225, "conta_pagamento_confirmacao": 0.0012644285413399166, "sem_correspondencia": 0.9530051180821143}, "confidence": 0.9530051180821143, "input_tokens": 322, "latency_ms": 119.04615299999932} +{"id": "g0316-oos_conversa-emocional-4-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.0833309520133615, "negociacao_divida": 0.012779215383165378, "recarga_nao_creditada": 0.0015262596253311656, "conta_segunda_via": 0.0005614795380493641, "parceiros_ofertas": 0.0017294787334223643, "negociacao_religacao": 0.0019597561513895263, "marketplace_compra": 0.002220694651335239, "sem_correspondencia": 0.8958921639039454}, "confidence": 0.8958921639039454, "input_tokens": 310, "latency_ms": 110.25226099997099} +{"id": "g0316-oos_conversa-emocional-4-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.002471341309226917, "cancelamento_linha": 0.0003789924645389959, "conta_segunda_via": 0.00013942353606279348, "sem_correspondencia": 0.9970102426901714}, "confidence": 0.9970102426901714, "input_tokens": 203, "latency_ms": 77.22483899999588} +{"id": "g0316-oos_conversa-emocional-4-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.01140376509421986, "recarga_nao_creditada": 0.0022455344883379465, "parceiros_ofertas": 0.0004421719578274178, "portabilidade": 0.0004421719578274178, "cancelamento_linha": 0.074361889470142, "internet_consumo": 0.0013619855146190854, "internet_problema_conexao": 0.00039021538319246253, "fidelidade_pontos": 0.00018432469538513763, "conta_pagamento_confirmacao": 0.0012019479980164291, "vas_consulta": 0.0017488240179314393, "conta_vencimento": 0.0003039000459967982, "sem_correspondencia": 0.9059132693765041}, "confidence": 0.9059132693765041, "input_tokens": 391, "latency_ms": 144.12792199999558} +{"id": "g0316-oos_conversa-emocional-4-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0066758246648845245, "vas_consulta": 0.002167322949106489, "roaming_cobranca": 0.000376624255596883, "sem_correspondencia": 0.9907802281304121}, "confidence": 0.9907802281304121, "input_tokens": 198, "latency_ms": 76.04589599998235} +{"id": "g0316-oos_conversa-emocional-4-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.04695798565383858, "cancelamento_linha": 0.0030019235894251576, "seguranca_fraude": 0.00027922238931982256, "troca_numero": 0.00016935694000068976, "reclamacao_atendimento": 0.0008600655081780677, "conta_explicacao": 0.0004062661792295228, "recarga_nao_creditada": 0.00016935694000068976, "roaming_duvida": 0.00011639720915132002, "negociacao_religacao": 0.00027922238931982256, "internet_problema_conexao": 0.0006698196912617848, "conta_vencimento": 4.852157569176102e-05, "roaming_pacote": 0.0005216561000713247, "roaming_cobranca": 0.0005216561000713247, "fidelidade_pontos": 0.0007590051469869906, "suporte_configuracao": 0.0020631898987616233, "sem_correspondencia": 0.9431763546886915}, "confidence": 0.9431763546886915, "input_tokens": 494, "latency_ms": 164.92728500003295} +{"id": "g0318-oos_conversa-indireto_multiplo-6-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 38, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.001030328014699492, "vas_contratacao": 0.00022989725492531137, "suporte_chip_esim": 4.8189082507124074e-05, "reclamacao_atendimento": 3.1113210110636766e-05, "seguranca_fraude": 0.00026050771878292645, "cadastro_atualizacao": 9.583543400671022e-05, "conta_explicacao": 2.922815600399249e-05, "conta_segunda_via": 1.7727772743285333e-05, "seguranca_perda_roubo": 2.922815600399249e-05, "fidelidade_pontos": 3.752969519204077e-05, "suporte_sem_sinal": 7.866651468561552e-06, "conta_vencimento": 0.0002028836153842884, "plano_consulta": 0.00012305513308391667, "portabilidade": 0.0001790441621617989, "marketplace_pedido": 0.0005514948449911852, "sem_correspondencia": 0.9971260710979347}, "confidence": 0.9971260710979347, "input_tokens": 525, "latency_ms": 188.8079469999866} +{"id": "g0318-oos_conversa-indireto_multiplo-6-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.0031662315661245646, "cadastro_atualizacao": 0.0005502085451227445, "conta_debito_automatico_digital": 6.995116664964909e-05, "internet_problema_conexao": 5.117736678393437e-05, "vas_contratacao": 0.00013911450615715232, "vas_consulta": 8.437721319509479e-05, "roaming_cobranca": 3.985697332686059e-05, "beneficios_consulta": 5.7991554003248815e-05, "roaming_duvida": 5.117736678393437e-05, "plano_troca": 2.7393270452609032e-05, "roaming_pacote": 1.0727358842321e-05, "portabilidade": 0.0001786265617357469, "internet_consumo": 8.437721319509479e-05, "desconto_retencao": 0.00025990011374827987, "vas_cancelamento": 0.00042850284579417177, "sem_correspondencia": 0.9948003863780847}, "confidence": 0.9948003863780847, "input_tokens": 503, "latency_ms": 169.23030499998504} +{"id": "g0318-oos_conversa-indireto_multiplo-6-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.00015839321511890855, "suporte_sem_sinal": 0.00010886195858445796, "fidelidade_resgate": 1.6694522049393528e-05, "conta_segunda_via": 7.88593383013088e-06, "vas_consulta": 3.534230345590676e-05, "internet_problema_conexao": 2.75246136070074e-05, "negociacao_religacao": 4.4932696533731195e-06, "cadastro_atualizacao": 5.769472438962804e-06, "negociacao_divida": 3.1189473330042556e-05, "desconto_retencao": 2.75246136070074e-05, "conta_explicacao": 6.141571442155212e-06, "sem_correspondencia": 0.9995701790528827}, "confidence": 0.9995701790528827, "input_tokens": 406, "latency_ms": 146.23818299997993} +{"id": "g0318-oos_conversa-indireto_multiplo-6-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0009091589586489267, "suporte_chip_esim": 0.0002604784027613327, "fidelidade_resgate": 3.525191841472544e-05, "beneficios_consulta": 4.252193034196233e-05, "parceiros_ofertas": 8.456495615002863e-05, "vas_cancelamento": 4.252193034196233e-05, "conta_debito_automatico_digital": 2.4228265583254837e-05, "vas_consulta": 1.7725777762979265e-05, "suporte_sem_sinal": 5.8120587723343374e-05, "negociacao_religacao": 6.585925407004131e-05, "marketplace_compra": 1.6651827179071353e-05, "cadastro_atualizacao": 0.00029516069914632193, "plano_consulta": 9.582464924506896e-05, "seguranca_perda_roubo": 0.0005514327829729843, "conta_contestacao": 0.0004866377229572621, "sem_correspondencia": 0.9970138603367008}, "confidence": 0.9970138603367008, "input_tokens": 516, "latency_ms": 187.8533650000236} +{"id": "g0318-oos_conversa-indireto_multiplo-6-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.002466438833311624, "suporte_sem_sinal": 0.00048567060245606984, "beneficios_consulta": 0.0002294145482498255, "roaming_pacote": 6.174608800679573e-05, "desconto_retencao": 0.0005503368918731292, "bonus_nao_recebido": 0.0005503368918731292, "plano_troca": 0.0006236133976916415, "sem_correspondencia": 0.9950324427465378}, "confidence": 0.9950324427465378, "input_tokens": 304, "latency_ms": 109.50348000000076} +{"id": "g0318-oos_conversa-indireto_multiplo-6-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.006662011648646012, "conta_vencimento": 0.000702170861789397, "suporte_configuracao": 0.00012201899962914102, "atendimento_humano": 0.00017753659688070166, "desconto_retencao": 0.0013118278739647409, "recarga_nao_creditada": 0.00010768138922918784, "plano_consulta": 6.952433027953341e-05, "internet_pacote_adicional": 7.400826434253847e-05, "plano_nova_linha": 0.00017753659688070166, "plano_troca": 0.00012201899962914102, "vas_consulta": 3.4959028701830655e-05, "internet_problema_conexao": 0.0007956638258252556, "marketplace_pedido": 0.00010768138922918784, "bonus_nao_recebido": 0.00025831422424195345, "conta_contestacao": 0.0005468512170115057, "sem_correspondencia": 0.9887301947537193}, "confidence": 0.9887301947537193, "input_tokens": 504, "latency_ms": 167.33946100004005} +{"id": "g0318-oos_conversa-indireto_multiplo-6-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 33, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.002461135626835054, "cancelamento_linha": 0.0005491535865627118, "suporte_sem_sinal": 8.421543006009822e-05, "desconto_retencao": 9.54285842969578e-05, "vas_cancelamento": 0.00015733513676319458, "marketplace_compra": 0.00013884777086124291, "plano_troca": 6.558704287749963e-05, "conta_debito_automatico_digital": 7.431985617786632e-05, "troca_numero": 0.00010813475267445498, "vas_contratacao": 0.00020202231454198368, "suporte_configuracao": 4.2346177586620604e-05, "recarga_nao_creditada": 0.00048462633918481467, "conta_pagamento_confirmacao": 0.00013884777086124291, "conta_segunda_via": 0.00033307848714144036, "fidelidade_pontos": 0.002171944567522532, "sem_correspondencia": 0.9928929765560522}, "confidence": 0.9928929765560522, "input_tokens": 509, "latency_ms": 168.08762200003002} +{"id": "g0318-oos_conversa-indireto_multiplo-6-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.012373737657197582, "negociacao_divida": 0.0027609540650851533, "conta_pagamento_confirmacao": 0.001897574128167378, "sem_correspondencia": 0.9829677341495499}, "confidence": 0.9829677341495499, "input_tokens": 210, "latency_ms": 77.78982299998916} +{"id": "g0318-oos_conversa-indireto_multiplo-6-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_realizar": 0.002467828724751229, "conta_debito_automatico_digital": 0.0003339842994436563, "suporte_chip_esim": 7.452197022192418e-05, "seguranca_fraude": 5.1218151167908564e-05, "roaming_cobranca": 0.0001392253696069943, "conta_segunda_via": 8.444445527646546e-05, "roaming_duvida": 3.74719998801936e-05, "conta_explicacao": 2.5754103772513655e-05, "reclamacao_atendimento": 7.452197022192418e-05, "fidelidade_resgate": 5.803776876485846e-05, "roaming_pacote": 1.2949976639160405e-05, "plano_nova_linha": 0.00029474010977091267, "vas_contratacao": 0.00010842882687333292, "desconto_retencao": 0.00015776301219782272, "seguranca_perda_roubo": 0.0004859442883077944, "sem_correspondencia": 0.9955931649731034}, "confidence": 0.9955931649731034, "input_tokens": 520, "latency_ms": 189.85413199999357} +{"id": "g0318-oos_conversa-indireto_multiplo-6-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0035381042673241067, "cancelamento_linha": 0.0007894577717898709, "negociacao_religacao": 0.00010684149114852733, "portabilidade": 0.00015545345234611383, "recarga_nao_creditada": 0.00017615183904989647, "roaming_pacote": 7.343101139642339e-05, "vas_cancelamento": 5.372327558698232e-05, "desconto_retencao": 0.00010684149114852733, "internet_consumo": 0.00015545345234611383, "conta_pagamento_confirmacao": 0.00010036829243539691, "reclamacao_atendimento": 3.2584813783696e-05, "recarga_realizar": 0.000478830343138976, "beneficios_consulta": 0.0004225662946836653, "suporte_sem_sinal": 0.0018938107443770367, "fidelidade_pontos": 0.010898128377440499, "sem_correspondencia": 0.9810182530820042}, "confidence": 0.9810182530820042, "input_tokens": 497, "latency_ms": 166.43769199998815} +{"id": "g0318-oos_conversa-indireto_multiplo-6-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 15, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0010298245664704297, "atendimento_humano": 0.000908816990115678, "conta_pagamento_confirmacao": 0.0001579287122471656, "suporte_sem_sinal": 8.45331481215824e-05, "roaming_pacote": 0.0006246201736895865, "recarga_realizar": 0.0002950496782182438, "conta_debito_automatico_digital": 0.00026038042713618173, "sem_correspondencia": 0.9966388463040012}, "confidence": 0.9966388463040012, "input_tokens": 292, "latency_ms": 106.76057900002434} +{"id": "g0318-oos_conversa-indireto_multiplo-6-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "indireto_multiplo", "sentiment": "positivo", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.0035846033481722393, "reclamacao_atendimento": 0.0007058502502311584, "conta_segunda_via": 0.00017846689196712528, "cadastro_atualizacao": 9.552644353766778e-05, "roaming_pacote": 0.0007058502502311584, "seguranca_perda_roubo": 0.00033342004945307495, "conta_debito_automatico_digital": 0.0004851233094158002, "sem_correspondencia": 0.9939111594569918}, "confidence": 0.9939111594569918, "input_tokens": 311, "latency_ms": 111.43996699996706} +{"id": "g0320-oos_conversa-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.001167172120564891, "recarga_nao_creditada": 0.00033440041130332137, "recarga_realizar": 0.00012301903643776633, "plano_troca": 5.128196398835129e-05, "fidelidade_pontos": 0.00029510732719819586, "troca_numero": 5.811007816362896e-05, "conta_segunda_via": 3.7518686336956664e-05, "conta_debito_automatico_digital": 3.110408344921421e-05, "cadastro_atualizacao": 0.00020282410207597945, "beneficios_consulta": 0.0007079256762844165, "suporte_configuracao": 0.00015795956952252736, "sem_correspondencia": 0.9968335769446748}, "confidence": 0.9968335769446748, "input_tokens": 410, "latency_ms": 148.23725499996954} +{"id": "g0320-oos_conversa-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0008033148153771813, "parceiros_ofertas": 0.00015818206601226866, "bonus_nao_recebido": 8.466875861981212e-05, "suporte_chip_esim": 3.5295189721927005e-05, "fidelidade_resgate": 0.00017924376340471682, "recarga_nao_creditada": 7.471991722766697e-05, "recarga_saldo": 4.531992068977021e-05, "conta_vencimento": 1.8892153670407428e-05, "internet_pacote_adicional": 0.00010871683806723808, "cancelamento_linha": 0.00017924376340471682, "conta_contestacao": 7.471991722766697e-05, "sem_correspondencia": 0.9982376828965767}, "confidence": 0.9982376828965767, "input_tokens": 395, "latency_ms": 145.17099599999028} +{"id": "g0320-oos_conversa-emocional-8-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 35, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.002464133764448374, "conta_pagamento_confirmacao": 0.0009065041522369502, "troca_numero": 0.0001575268012884175, "atendimento_humano": 0.00017850125119653562, "cancelamento_linha": 0.0006230305850119551, "marketplace_pedido": 0.00042820224143758415, "seguranca_fraude": 4.513218420317358e-05, "conta_contestacao": 4.239776339376526e-05, "portabilidade": 0.00033348424094452133, "negociacao_divida": 0.0006230305850119551, "fidelidade_pontos": 9.554483470788477e-05, "sem_correspondencia": 0.994102511596119}, "confidence": 0.994102511596119, "input_tokens": 407, "latency_ms": 146.02533300001141} +{"id": "g0320-oos_conversa-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 18, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.003163166996413434, "conta_segunda_via": 0.0013186041827053054, "conta_explicacao": 0.0002942203624594243, "recarga_nao_creditada": 9.551936661952005e-05, "fidelidade_resgate": 0.00048508736985995417, "conta_pagamento_confirmacao": 0.0004280881013843176, "recarga_realizar": 0.00037778642350498056, "sem_correspondencia": 0.9938375271970531}, "confidence": 0.9938375271970531, "input_tokens": 308, "latency_ms": 111.90074299997832} +{"id": "g0320-oos_conversa-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 25, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0021749223270362923, "seguranca_perda_roubo": 0.000800109210261404, "cancelamento_linha": 0.0002943437291470894, "vas_consulta": 0.00015755084493887782, "conta_pagamento_confirmacao": 0.0009066425138922301, "suporte_sem_sinal": 0.0007060938997850958, "troca_numero": 0.0007060938997850958, "sem_correspondencia": 0.9942542435751539}, "confidence": 0.9942542435751539, "input_tokens": 297, "latency_ms": 108.42995500001962} +{"id": "g0320-oos_conversa-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.0005520344683259923, "cancelamento_linha": 0.00037940737160352904, "fidelidade_resgate": 9.592920648157753e-05, "negociacao_divida": 3.7566417020826216e-05, "seguranca_perda_roubo": 0.00012317553932503198, "bonus_nao_recebido": 0.00037940737160352904, "parceiros_ofertas": 1.774511890695906e-05, "internet_pacote_adicional": 1.774511890695906e-05, "vas_contratacao": 9.592920648157753e-05, "roaming_duvida": 0.00017921935220888816, "negociacao_religacao": 2.010785403890755e-05, "sem_correspondencia": 0.9981017329750963}, "confidence": 0.9981017329750963, "input_tokens": 393, "latency_ms": 144.5251389999953} +{"id": "g0320-oos_conversa-emocional-8-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.004067193762506968, "cadastro_atualizacao": 0.00042867906871108587, "suporte_configuracao": 0.00029462652796722786, "sem_correspondencia": 0.9952095006408147}, "confidence": 0.9952095006408147, "input_tokens": 205, "latency_ms": 77.10182199997462} +{"id": "g0320-oos_conversa-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.005880758229593976, "vas_cancelamento": 0.0005469957228970894, "internet_pacote_adicional": 0.00010770984412519499, "vas_consulta": 8.388451094920081e-05, "marketplace_compra": 9.505360381835416e-05, "fidelidade_pontos": 6.137121923698102e-05, "fidelidade_resgate": 2.723331345280655e-05, "vas_contratacao": 2.1209325842674765e-05, "plano_nova_linha": 5.087852776569039e-05, "roaming_cobranca": 2.898971126848577e-05, "recarga_nao_creditada": 2.723331345280655e-05, "desconto_retencao": 0.00037594429589168704, "conta_pagamento_confirmacao": 0.00037594429589168704, "troca_numero": 0.00017758351107300424, "cancelamento_linha": 0.0031477430507472794, "sem_correspondencia": 0.9889914675239931}, "confidence": 0.9889914675239931, "input_tokens": 485, "latency_ms": 164.6974600000135} +{"id": "g0320-oos_conversa-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.0021629157460898666, "roaming_duvida": 0.00022796964243051816, "recarga_saldo": 0.00012202335646632257, "roaming_cobranca": 5.76397522478848e-05, "marketplace_compra": 0.00015668109113230666, "cancelamento_linha": 6.952681273052962e-05, "suporte_chip_esim": 6.135719688127161e-05, "plano_troca": 3.961518375213906e-05, "negociacao_divida": 9.503188556897319e-05, "seguranca_fraude": 8.386534466139255e-05, "atendimento_humano": 0.00010768523412450563, "bonus_nao_recebido": 0.0014865488032157416, "negociacao_religacao": 0.0002583234476663392, "portabilidade": 0.0004259033628880848, "conta_pagamento_confirmacao": 0.005879414569084022, "sem_correspondencia": 0.9887654985710601}, "confidence": 0.9887654985710601, "input_tokens": 524, "latency_ms": 188.92630799996368} +{"id": "g0320-oos_conversa-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 28, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0024584903622083846, "portabilidade": 0.0014911497812874026, "internet_consumo": 0.0003327204895039543, "roaming_cobranca": 0.00012240102774500343, "marketplace_pedido": 0.000377021707985043, "conta_vencimento": 0.0003327204895039543, "seguranca_fraude": 0.0005485633482429282, "cadastro_atualizacao": 0.00013869853524304033, "conta_explicacao": 0.0005485633482429282, "conta_debito_automatico_digital": 0.0014911497812874026, "recarga_nao_creditada": 0.0003327204895039543, "sem_correspondencia": 0.991825800639246}, "confidence": 0.991825800639246, "input_tokens": 410, "latency_ms": 148.04710900000373} +{"id": "g0320-oos_conversa-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 17, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0007094075231992297, "internet_pacote_adicional": 0.0003351003862221616, "roaming_cobranca": 3.531932085819708e-05, "sem_correspondencia": 0.9989201727697204}, "confidence": 0.9989201727697204, "input_tokens": 197, "latency_ms": 76.8657630000007} +{"id": "g0320-oos_conversa-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_conversa", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.0035827006241968694, "marketplace_pedido": 0.0005494249354390155, "conta_segunda_via": 7.435657925489679e-05, "troca_numero": 6.164376933059813e-05, "bonus_nao_recebido": 0.00020212213821496074, "internet_consumo": 5.79089621502246e-05, "conta_explicacao": 4.800821582614288e-05, "conta_vencimento": 4.236710176518385e-05, "roaming_duvida": 5.79089621502246e-05, "recarga_nao_creditada": 9.547573766124393e-05, "vas_contratacao": 2.4140046919428923e-05, "parceiros_ofertas": 0.0004278925699588612, "vas_cancelamento": 0.00020212213821496074, "internet_problema_conexao": 0.0004848658037276724, "plano_consulta": 0.0007054755816657172, "sem_correspondencia": 0.993383586833524}, "confidence": 0.993383586833524, "input_tokens": 500, "latency_ms": 167.21035799997708} +{"id": "g0321-oos_desabafo-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.002798929686538225, "fidelidade_pontos": 0.0003787939418870143, "internet_problema_conexao": 0.00033428448043309935, "sem_correspondencia": 0.9964879918911417}, "confidence": 0.9964879918911417, "input_tokens": 212, "latency_ms": 77.84467999999833} +{"id": "g0321-oos_desabafo-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 45, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_sem_sinal": 0.001696431925832581, "marketplace_pedido": 0.00037852512729193307, "vas_consulta": 7.453601692193534e-05, "internet_consumo": 4.2469342265972186e-05, "fidelidade_pontos": 0.0001788026095047442, "bonus_nao_recebido": 4.2469342265972186e-05, "portabilidade": 2.0061096803355554e-05, "plano_troca": 2.2732200809546202e-05, "parceiros_ofertas": 2.7420268252386736e-05, "fidelidade_resgate": 4.2469342265972186e-05, "roaming_duvida": 6.932929541791185e-06, "roaming_pacote": 0.00012288911653245949, "cadastro_atualizacao": 8.44603722728538e-05, "seguranca_fraude": 0.00015779274906197968, "recarga_nao_creditada": 0.0013211825122657456, "sem_correspondencia": 0.9957808250481107}, "confidence": 0.9957808250481107, "input_tokens": 521, "latency_ms": 188.9804180000283} +{"id": "g0321-oos_desabafo-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 44, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"atendimento_humano": 0.03290575978682174, "recarga_nao_creditada": 0.00445331032086546, "marketplace_pedido": 0.0009936678450853656, "sem_correspondencia": 0.9616472620472275}, "confidence": 0.9616472620472275, "input_tokens": 202, "latency_ms": 77.95468400001937} +{"id": "g0321-oos_desabafo-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.036621124948287155, "cancelamento_linha": 0.017298594549320374, "plano_consulta": 0.0016090199360674021, "sem_correspondencia": 0.944471260566325}, "confidence": 0.944471260566325, "input_tokens": 205, "latency_ms": 76.81550399996695} +{"id": "g0321-oos_desabafo-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.015652302369483874, "recarga_nao_creditada": 0.008378073725901113, "negociacao_religacao": 0.000883042474032107, "fidelidade_pontos": 0.0006069056251193225, "vas_consulta": 0.0018694009321956677, "plano_troca": 0.002118308774479204, "vas_cancelamento": 0.002118308774479204, "sem_correspondencia": 0.9683736573243096}, "confidence": 0.9683736573243096, "input_tokens": 307, "latency_ms": 110.66473099998575} +{"id": "g0321-oos_desabafo-curto_neutro-0-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 30, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 37, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.00037971242688145823, "plano_nova_linha": 5.823078663501335e-05, "cadastro_atualizacao": 4.002139534980931e-05, "seguranca_perda_roubo": 1.5672603606442005e-05, "negociacao_religacao": 0.00013968839540700302, "suporte_chip_esim": 4.5350182230212295e-05, "portabilidade": 1.2205835961464756e-05, "negociacao_divida": 7.880680002340294e-06, "troca_numero": 9.600633653474726e-05, "plano_consulta": 0.0002609722800193272, "conta_segunda_via": 4.002139534980931e-05, "sem_correspondencia": 0.9989042376820224}, "confidence": 0.9989042376820224, "input_tokens": 407, "latency_ms": 145.77384999995502} +{"id": "g0321-oos_desabafo-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_chip_esim": 0.03190644697676849, "portabilidade": 0.013300585927500953, "conta_contestacao": 0.003810681669280163, "plano_consulta": 0.0014018714429770455, "recarga_realizar": 0.0015885284570079988, "recarga_nao_creditada": 0.0018000385637112464, "vas_contratacao": 0.00027604485425753084, "roaming_pacote": 0.00024360872885668703, "seguranca_perda_roubo": 0.0014018714429770455, "marketplace_pedido": 0.006282751924009277, "seguranca_fraude": 0.005544509112645594, "sem_correspondencia": 0.9324430609000081}, "confidence": 0.9324430609000081, "input_tokens": 413, "latency_ms": 147.97633399996357} +{"id": "g0321-oos_desabafo-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 41, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.0051574788072082925, "seguranca_fraude": 0.00354467988978591, "suporte_sem_sinal": 0.0003736065117034697, "internet_pacote_adicional": 0.0002909650438752382, "reclamacao_atendimento": 0.004551459072507011, "vas_consulta": 0.002760599473902728, "roaming_cobranca": 0.00047972025686730124, "sem_correspondencia": 0.9828414909441501}, "confidence": 0.9828414909441501, "input_tokens": 312, "latency_ms": 110.73224900002288} +{"id": "g0321-oos_desabafo-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 46, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0227723070235019, "beneficios_consulta": 0.006524375197806292, "vas_cancelamento": 0.0024001835017617972, "sem_correspondencia": 0.9683031342769299}, "confidence": 0.9683031342769299, "input_tokens": 209, "latency_ms": 78.61536000001479} +{"id": "g0321-oos_desabafo-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 36, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0010314230915269755, "internet_problema_conexao": 0.0002955076633148454, "suporte_chip_esim": 0.0004872097701620775, "sem_correspondencia": 0.998185859474996}, "confidence": 0.998185859474996, "input_tokens": 206, "latency_ms": 77.63695500000267} +{"id": "g0321-oos_desabafo-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "indignado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 42, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.007489631891352248, "vas_contratacao": 0.005832931181901698, "internet_consumo": 0.0010136114533541238, "plano_troca": 0.0004787961480396973, "vas_consulta": 0.0016711627633702146, "recarga_saldo": 0.0016711627633702146, "marketplace_pedido": 0.0008945089680092843, "sem_correspondencia": 0.9809481948306025}, "confidence": 0.9809481948306025, "input_tokens": 308, "latency_ms": 111.80692199997111} +{"id": "g0321-oos_desabafo-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "curto_neutro", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 39, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"desconto_retencao": 0.012297652118940754, "vas_cancelamento": 0.005126424099605331, "conta_pagamento_confirmacao": 0.0007861625978280177, "roaming_duvida": 0.0005403211248736555, "fidelidade_pontos": 0.0011438598303337077, "fidelidade_resgate": 0.0018859060329706235, "bonus_nao_recebido": 0.0012961629972679232, "sem_correspondencia": 0.97692351119818}, "confidence": 0.97692351119818, "input_tokens": 321, "latency_ms": 117.83133800003043} +{"id": "g0323-oos_desabafo-erros_digitacao-2-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 71, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.001912673624522469, "negociacao_divida": 0.0031534656886573046, "fidelidade_resgate": 0.0003323728382669255, "parceiros_ofertas": 0.00013855361264622878, "negociacao_religacao": 0.001160095195296567, "marketplace_compra": 0.001489591716538121, "suporte_chip_esim": 0.0010237804165524917, "sem_correspondencia": 0.9907894669075199}, "confidence": 0.9907894669075199, "input_tokens": 321, "latency_ms": 117.97663800001601} +{"id": "g0323-oos_desabafo-erros_digitacao-2-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.004584622461503423, "reclamacao_atendimento": 0.0009027656890734148, "plano_troca": 0.00013844360231659252, "roaming_cobranca": 7.41035203452943e-05, "internet_pacote_adicional": 0.0002282549119317156, "conta_debito_automatico_digital": 0.00013844360231659252, "vas_cancelamento": 7.41035203452943e-05, "conta_explicacao": 0.00017776510415231468, "seguranca_fraude": 0.00020143425277945862, "atendimento_humano": 0.0007966879243669364, "conta_segunda_via": 0.00012217605022704642, "plano_consulta": 0.0007030746255803717, "cadastro_atualizacao": 0.0003321089372050799, "roaming_duvida": 0.0006204611793605022, "fidelidade_resgate": 0.0009027656890734148, "sem_correspondencia": 0.9900027889294226}, "confidence": 0.9900027889294226, "input_tokens": 534, "latency_ms": 190.13798299999962} +{"id": "g0323-oos_desabafo-erros_digitacao-2-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.0006252769719827638, "seguranca_perda_roubo": 0.0004297461591186367, "recarga_realizar": 0.00012312433601973196, "cadastro_atualizacao": 6.191080416742618e-05, "beneficios_consulta": 0.000551804991032264, "conta_segunda_via": 0.0002606542213991971, "internet_problema_conexao": 0.0002606542213991971, "sem_correspondencia": 0.9976868282948809}, "confidence": 0.9976868282948809, "input_tokens": 313, "latency_ms": 111.96125399999346} +{"id": "g0323-oos_desabafo-erros_digitacao-2-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0031523335191764117, "seguranca_perda_roubo": 0.0006207312740633596, "plano_consulta": 0.000376492549161913, "recarga_realizar": 0.0002015219396911617, "internet_consumo": 0.0031523335191764117, "plano_nova_linha": 0.0009031586745472061, "recarga_saldo": 0.0011596786934206247, "sem_correspondencia": 0.9904337498307629}, "confidence": 0.9904337498307629, "input_tokens": 302, "latency_ms": 109.6682840000085} +{"id": "g0323-oos_desabafo-erros_digitacao-2-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.004599240896613489, "bonus_nao_recebido": 0.0016919661708590138, "vas_cancelamento": 0.000549300992056238, "sem_correspondencia": 0.9931594919404713}, "confidence": 0.9931594919404713, "input_tokens": 220, "latency_ms": 79.03965999997808} +{"id": "g0323-oos_desabafo-erros_digitacao-2-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 48, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.004534575199843212, "parceiros_ofertas": 0.00275035888747745, "atendimento_humano": 0.0031165649187236697, "cancelamento_linha": 0.0006953996294277907, "recarga_saldo": 0.005138346873017531, "seguranca_perda_roubo": 0.002141981655294836, "recarga_realizar": 0.0024271831991948636, "sem_correspondencia": 0.9791955896370207}, "confidence": 0.9791955896370207, "input_tokens": 291, "latency_ms": 108.17299000001412} +{"id": "g0323-oos_desabafo-erros_digitacao-2-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.004538727582124031, "portabilidade": 0.0004783783676534183, "fidelidade_resgate": 0.0001759855665608463, "plano_troca": 0.00011362482172258812, "vas_contratacao": 0.0003725614473329026, "recarga_realizar": 0.00010027355322691086, "negociacao_religacao": 7.809312177447038e-05, "conta_explicacao": 0.00012095299311922469, "conta_segunda_via": 0.00012095299311922469, "conta_contestacao": 6.0818984390448115e-05, "reclamacao_atendimento": 8.849110013390042e-05, "suporte_chip_esim": 0.0008937284514915242, "seguranca_perda_roubo": 0.0010127270122694306, "atendimento_humano": 0.009608486366756978, "roaming_cobranca": 0.002143943101798489, "sem_correspondencia": 0.9800922545365256}, "confidence": 0.9800922545365256, "input_tokens": 522, "latency_ms": 190.2106879999792} +{"id": "g0323-oos_desabafo-erros_digitacao-2-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0021706943529725374, "vas_contratacao": 0.0006219143446439585, "conta_debito_automatico_digital": 0.00037721011774165025, "seguranca_perda_roubo": 7.427707618847965e-05, "conta_pagamento_confirmacao": 0.0002937715350796541, "recarga_nao_creditada": 0.00020190602647421221, "beneficios_consulta": 0.0001080725081571799, "cadastro_atualizacao": 8.416695398130249e-05, "desconto_retencao": 0.0021706943529725374, "roaming_cobranca": 0.001316592677942921, "seguranca_fraude": 0.00025925246977531654, "sem_correspondencia": 0.9923214475840703}, "confidence": 0.9923214475840703, "input_tokens": 408, "latency_ms": 147.5298639999778} +{"id": "g0323-oos_desabafo-erros_digitacao-2-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "indignado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.0024585336363140823, "marketplace_pedido": 0.0009044439802284187, "marketplace_compra": 0.0001387009766010243, "internet_consumo": 9.532769417572148e-05, "conta_debito_automatico_digital": 0.00020180873015365034, "troca_numero": 0.00010802042918964632, "atendimento_humano": 0.0006216146508780261, "suporte_configuracao": 0.00017809557927512688, "recarga_realizar": 9.532769417572148e-05, "fidelidade_pontos": 0.0002591275388267649, "parceiros_ofertas": 3.2944369571615256e-05, "roaming_cobranca": 0.0004272290850878606, "cadastro_atualizacao": 0.0002936299697685626, "recarga_nao_creditada": 0.0004272290850878606, "suporte_sem_sinal": 0.0019147079211687958, "sem_correspondencia": 0.9918432586594971}, "confidence": 0.9918432586594971, "input_tokens": 498, "latency_ms": 165.1023949999626} +{"id": "g0323-oos_desabafo-erros_digitacao-2-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0004869429541711415, "seguranca_perda_roubo": 0.0001231184597126006, "conta_vencimento": 2.580703112426476e-05, "conta_segunda_via": 3.3136883892807575e-05, "marketplace_pedido": 5.8157042393224645e-05, "internet_pacote_adicional": 3.997071172305537e-05, "suporte_sem_sinal": 4.5292750156960244e-05, "roaming_duvida": 2.4243462150568257e-05, "beneficios_consulta": 3.527402928969814e-05, "roaming_pacote": 3.3136883892807575e-05, "recarga_saldo": 1.1451800642571196e-05, "troca_numero": 0.0002606417812569024, "roaming_cobranca": 9.588475283471856e-05, "cancelamento_linha": 0.00037923155401958824, "internet_problema_conexao": 0.0007084978177278351, "sem_correspondencia": 0.9976392120850113}, "confidence": 0.9976392120850113, "input_tokens": 481, "latency_ms": 163.78334000000905} +{"id": "g0323-oos_desabafo-erros_digitacao-2-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.0019166717475036837, "internet_problema_conexao": 0.0014927054578467067, "cadastro_atualizacao": 0.0002939311322910385, "marketplace_compra": 0.00015732999775630558, "conta_debito_automatico_digital": 0.0013173079430208391, "roaming_pacote": 0.0007989876557251217, "desconto_retencao": 0.0011625201794659753, "sem_correspondencia": 0.9928605458863904}, "confidence": 0.9928605458863904, "input_tokens": 308, "latency_ms": 110.13944899997341} +{"id": "g0323-oos_desabafo-erros_digitacao-2-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "erros_digitacao", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 53, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.00023028973913539398, "troca_numero": 0.00029569787825223557, "roaming_duvida": 5.822636456097352e-05, "suporte_chip_esim": 3.7593766478045784e-05, "fidelidade_resgate": 0.00017934982917195438, "fidelidade_pontos": 0.00029569787825223557, "conta_explicacao": 7.476413201761637e-05, "sem_correspondencia": 0.9988283804121316}, "confidence": 0.9988283804121316, "input_tokens": 310, "latency_ms": 110.92902100000401} +{"id": "g0324-oos_desabafo-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 47, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 104, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_resgate": 0.004046214992182084, "plano_consulta": 0.0007967469723468992, "conta_pagamento_confirmacao": 0.00013845386331692343, "seguranca_fraude": 0.0002586658704327157, "recarga_realizar": 0.00022827182946121984, "cancelamento_linha": 0.00022827182946121984, "roaming_pacote": 0.00010782797717048122, "negociacao_divida": 8.397651305737634e-05, "vas_contratacao": 0.00017777827953754021, "recarga_saldo": 0.0007031267352397928, "plano_nova_linha": 6.143852941721828e-05, "marketplace_compra": 0.000620507165973536, "internet_consumo": 0.00042646792258658166, "conta_segunda_via": 0.0010230433631624237, "troca_numero": 0.0010230433631624237, "sem_correspondencia": 0.9900761647934916}, "confidence": 0.9900761647934916, "input_tokens": 521, "latency_ms": 187.65571299996964} +{"id": "g0324-oos_desabafo-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 34, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.0015002416139098251, "internet_consumo": 0.00048705714158949745, "conta_vencimento": 0.00013954420741040384, "sem_correspondencia": 0.9978731570370902}, "confidence": 0.9978731570370902, "input_tokens": 205, "latency_ms": 79.39473800001906} +{"id": "g0324-oos_desabafo-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 54, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_consumo": 0.0008030195819409191, "plano_consulta": 0.00017917788792080246, "vas_cancelamento": 8.463764124456535e-05, "seguranca_perda_roubo": 3.113644816311972e-05, "conta_vencimento": 0.0001395438794218014, "vas_consulta": 0.00017917788792080246, "roaming_duvida": 2.424909021149984e-05, "suporte_chip_esim": 2.010320187471669e-05, "conta_contestacao": 0.00020303514652123848, "cadastro_atualizacao": 0.0004298254085584187, "plano_nova_linha": 3.5282218070034536e-05, "sem_correspondencia": 0.997870811608152}, "confidence": 0.997870811608152, "input_tokens": 416, "latency_ms": 148.12567600000648} +{"id": "g0324-oos_desabafo-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 47, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.0014943731456107977, "negociacao_religacao": 0.0011638189760025679, "vas_cancelamento": 0.0002942595194823832, "portabilidade": 0.0001784774204783724, "desconto_retencao": 0.0014943731456107977, "roaming_pacote": 0.0010270666414914417, "vas_contratacao": 0.0003778367021177017, "sem_correspondencia": 0.993969794449206}, "confidence": 0.993969794449206, "input_tokens": 302, "latency_ms": 109.30668200001037} +{"id": "g0324-oos_desabafo-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 64, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.0031531893294515214, "suporte_sem_sinal": 0.0031531893294515214, "desconto_retencao": 0.0005479421442246557, "roaming_duvida": 0.0002588295417689205, "vas_consulta": 0.0009034038682962272, "marketplace_pedido": 0.0007972511155543623, "conta_explicacao": 0.0004835572450738203, "sem_correspondencia": 0.9907026374261789}, "confidence": 0.9907026374261789, "input_tokens": 308, "latency_ms": 110.51662099998794} +{"id": "g0324-oos_desabafo-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"portabilidade": 0.013918168331990985, "plano_consulta": 0.0039876219906230075, "conta_explicacao": 0.0018836192533448533, "conta_pagamento_confirmacao": 0.0003709066226230083, "suporte_chip_esim": 0.0024186149966571777, "roaming_pacote": 0.001142472828378672, "plano_nova_linha": 0.0005396659515415101, "sem_correspondencia": 0.9757389300248408}, "confidence": 0.9757389300248408, "input_tokens": 320, "latency_ms": 110.17579800000021} +{"id": "g0324-oos_desabafo-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 79, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.004570667279156376, "internet_problema_conexao": 0.0011556456674198785, "suporte_sem_sinal": 0.0001772240030116607, "plano_consulta": 0.00015639963372143356, "recarga_nao_creditada": 0.00020082110485897386, "marketplace_compra": 0.00010749179146357628, "internet_consumo": 9.486117301987532e-05, "plano_troca": 0.00013802219232453037, "reclamacao_atendimento": 0.0004817447869533683, "marketplace_pedido": 0.00033109802718649106, "beneficios_consulta": 5.4050267120553384e-05, "desconto_retencao": 0.0031413706178848805, "conta_pagamento_confirmacao": 0.0005458883601092172, "negociacao_divida": 0.0005458883601092172, "internet_pacote_adicional": 0.0013095181003302152, "sem_correspondencia": 0.9869893086353297}, "confidence": 0.9869893086353297, "input_tokens": 531, "latency_ms": 189.40777900002104} +{"id": "g0324-oos_desabafo-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 32, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 49, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_divida": 0.0027918127059870118, "parceiros_ofertas": 0.0003778307633083264, "conta_vencimento": 0.0002942548943329912, "seguranca_fraude": 0.0003334344783207714, "plano_nova_linha": 0.0002942548943329912, "plano_consulta": 0.0001784746151834604, "marketplace_compra": 6.1679176577138e-05, "seguranca_perda_roubo": 0.00010825032608918261, "roaming_pacote": 0.0004281383449638882, "vas_cancelamento": 0.0007998677322005064, "beneficios_consulta": 0.0003778307633083264, "sem_correspondencia": 0.9939541713053954}, "confidence": 0.9939541713053954, "input_tokens": 407, "latency_ms": 146.8702280000116} +{"id": "g0324-oos_desabafo-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.0024628212327855426, "conta_pagamento_confirmacao": 0.000294142050141879, "conta_debito_automatico_digital": 8.427310832393887e-05, "conta_explicacao": 6.563196275454493e-05, "suporte_configuracao": 0.00025957944817009095, "vas_consulta": 6.563196275454493e-05, "seguranca_perda_roubo": 3.3001823397197855e-05, "vas_contratacao": 3.513025814050288e-05, "negociacao_divida": 6.563196275454493e-05, "desconto_retencao": 5.111422398775287e-05, "conta_contestacao": 0.00017840617172178036, "negociacao_religacao": 0.00042797415763463036, "conta_vencimento": 0.00033330660910017504, "seguranca_fraude": 0.0003776858684988127, "plano_troca": 0.0016926706288722683, "sem_correspondencia": 0.9935729985309618}, "confidence": 0.9935729985309618, "input_tokens": 525, "latency_ms": 188.91255199997659} +{"id": "g0324-oos_desabafo-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 50, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_consulta": 0.002784417440614844, "suporte_sem_sinal": 0.0007040109802367438, "conta_pagamento_confirmacao": 0.00013862798148056398, "recarga_realizar": 8.950495196459925e-05, "conta_vencimento": 0.00020170252288007157, "parceiros_ofertas": 7.420221139999081e-05, "beneficios_consulta": 6.548322172541923e-05, "vas_consulta": 3.9717581673227176e-05, "vas_contratacao": 8.408212106203718e-05, "suporte_configuracao": 8.408212106203718e-05, "conta_debito_automatico_digital": 2.4089931014452875e-05, "marketplace_pedido": 0.0007040109802367438, "cancelamento_linha": 0.0007040109802367438, "conta_contestacao": 0.0014903912568566917, "seguranca_perda_roubo": 0.0014903912568566917, "sem_correspondencia": 0.9913212744606991}, "confidence": 0.9913212744606991, "input_tokens": 506, "latency_ms": 166.97484600001644} +{"id": "g0324-oos_desabafo-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 35, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 66, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.00404112869174681, "negociacao_divida": 0.0021630603163734757, "plano_troca": 0.000425931830464815, "plano_nova_linha": 0.0003317160431010348, "negociacao_religacao": 0.0021630603163734757, "roaming_cobranca": 0.0010217573450162273, "suporte_configuracao": 0.0010217573450162273, "sem_correspondencia": 0.988831588111908}, "confidence": 0.988831588111908, "input_tokens": 314, "latency_ms": 111.86004499995761} +{"id": "g0324-oos_desabafo-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.004503890476825628, "desconto_retencao": 0.0012903862261434713, "troca_numero": 0.0001978871369273844, "portabilidade": 0.0002540921134503289, "parceiros_ofertas": 0.0001978871369273844, "conta_contestacao": 0.0001978871369273844, "fidelidade_pontos": 0.00010592135159728479, "plano_nova_linha": 0.00012002461570921068, "negociacao_religacao": 0.00017463478539975043, "internet_consumo": 0.00017463478539975043, "roaming_pacote": 4.4154588553921546e-05, "marketplace_pedido": 0.0004189270721627074, "roaming_cobranca": 0.00047470656376898655, "cancelamento_linha": 0.0178132323874767, "conta_segunda_via": 0.0014621991560132142, "sem_correspondencia": 0.9725695344667169}, "confidence": 0.9725695344667169, "input_tokens": 490, "latency_ms": 165.4046609999682} +{"id": "g0326-oos_desabafo-longo_contexto-5-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "media", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 183, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_fraude": 0.2581063826781894, "plano_troca": 0.034930900404930305, "roaming_pacote": 0.005356827073461585, "sem_correspondencia": 0.7016058898434187}, "confidence": 0.7016058898434187, "input_tokens": 245, "latency_ms": 81.85874999998077} +{"id": "g0326-oos_desabafo-longo_contexto-5-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 63, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 176, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.00406170858363418, "roaming_duvida": 0.001693172043519278, "portabilidade": 0.00037779774922930075, "sem_correspondencia": 0.9938673216236174}, "confidence": 0.9938673216236174, "input_tokens": 240, "latency_ms": 81.89433300003657} +{"id": "g0326-oos_desabafo-longo_contexto-5-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 62, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 180, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_pagamento_confirmacao": 0.0016922844257447728, "suporte_chip_esim": 0.0003775996949331248, "beneficios_consulta": 7.435378848587423e-05, "conta_debito_automatico_digital": 6.561698803421417e-05, "internet_consumo": 0.00012258867263379914, "plano_nova_linha": 9.547215424288685e-05, "atendimento_humano": 0.00010818412389128468, "reclamacao_atendimento": 0.0003332305611953708, "roaming_pacote": 7.914919584276365e-05, "vas_consulta": 0.00010818412389128468, "roaming_duvida": 2.5695981719782456e-05, "parceiros_ofertas": 0.0002940749381014412, "marketplace_pedido": 0.0003332305611953708, "portabilidade": 0.001026422389168392, "seguranca_perda_roubo": 0.001917609479181772, "sem_correspondencia": 0.9933463029217379}, "confidence": 0.9933463029217379, "input_tokens": 536, "latency_ms": 190.36073199998782} +{"id": "g0326-oos_desabafo-longo_contexto-5-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 149, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0008019950457712709, "plano_consulta": 0.0002950374892606005, "roaming_pacote": 0.00012298992365405016, "troca_numero": 5.8096326258344255e-05, "cadastro_atualizacao": 0.000624594369666053, "portabilidade": 0.00026036967041881577, "vas_contratacao": 4.816354612747597e-05, "conta_contestacao": 0.00017894928300119103, "plano_troca": 0.00022977542767157685, "internet_problema_conexao": 0.0007077581437813375, "vas_consulta": 7.459715953189746e-05, "sem_correspondencia": 0.9965976736148573}, "confidence": 0.9965976736148573, "input_tokens": 424, "latency_ms": 149.80562499999905} +{"id": "g0326-oos_desabafo-longo_contexto-5-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 58, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 153, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.0016896578329983721, "roaming_duvida": 0.0002286703214017959, "conta_explicacao": 8.412311004978678e-05, "negociacao_divida": 0.00010801621143474622, "cadastro_atualizacao": 0.000259117420958739, "conta_vencimento": 6.974050774316752e-05, "plano_troca": 4.229975617015742e-05, "internet_pacote_adicional": 3.506772955699155e-05, "conta_segunda_via": 0.00012239840289342193, "suporte_chip_esim": 7.42383840547199e-05, "vas_consulta": 3.732940380024755e-05, "roaming_pacote": 0.0003327133544175978, "vas_contratacao": 0.0004840950742064276, "desconto_retencao": 0.002458437640655026, "plano_nova_linha": 0.002169563603075441, "sem_correspondencia": 0.9918045312465834}, "confidence": 0.9918045312465834, "input_tokens": 541, "latency_ms": 190.016594000042} +{"id": "g0326-oos_desabafo-longo_contexto-5-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 158, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.0007089369633644981, "plano_nova_linha": 0.0009102930797894418, "cadastro_atualizacao": 0.0001231947717816326, "sem_correspondencia": 0.9982575751850645}, "confidence": 0.9982575751850645, "input_tokens": 231, "latency_ms": 81.521787999975} +{"id": "g0326-oos_desabafo-longo_contexto-5-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 56, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 154, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cadastro_atualizacao": 0.001165905903017739, "suporte_chip_esim": 0.0007071576765202027, "portabilidade": 0.0001577882056121444, "internet_consumo": 0.0001577882056121444, "suporte_sem_sinal": 0.0005507349522288893, "vas_cancelamento": 0.000801314627223199, "roaming_pacote": 0.0007071576765202027, "sem_correspondencia": 0.9957521527532655}, "confidence": 0.9957521527532655, "input_tokens": 336, "latency_ms": 118.70215900000858} +{"id": "g0326-oos_desabafo-longo_contexto-5-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 64, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 165, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0011640033351827484, "suporte_sem_sinal": 0.0005498362428193187, "negociacao_divida": 0.0002943061327829829, "cancelamento_linha": 0.00015753072105531907, "conta_pagamento_confirmacao": 0.0004852287812168002, "parceiros_ofertas": 0.0002022734497441764, "seguranca_fraude": 6.168991673971623e-05, "desconto_retencao": 0.00025972425059263304, "roaming_duvida": 0.0005498362428193187, "suporte_chip_esim": 0.0019191170578816879, "vas_cancelamento": 0.00022920584667410394, "sem_correspondencia": 0.9941272480224912}, "confidence": 0.9941272480224912, "input_tokens": 450, "latency_ms": 157.60342200002242} +{"id": "g0326-oos_desabafo-longo_contexto-5-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "indignado", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 141, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.0011662719030652757, "cadastro_atualizacao": 0.0007073796667704901, "bonus_nao_recebido": 0.0001392913151891618, "suporte_configuracao": 8.448445329392265e-05, "fidelidade_pontos": 0.0003786330509408599, "suporte_sem_sinal": 0.0009082934713814144, "conta_vencimento": 0.0005509078384096472, "sem_correspondencia": 0.9960647383009492}, "confidence": 0.9960647383009492, "input_tokens": 336, "latency_ms": 119.95237000002135} +{"id": "g0326-oos_desabafo-longo_contexto-5-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 49, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "ansioso", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 128, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"vas_cancelamento": 0.0009077896494597891, "conta_vencimento": 0.0004288094673292947, "internet_problema_conexao": 9.568032511834843e-05, "negociacao_divida": 5.803305071555112e-05, "seguranca_fraude": 0.00017875438060815517, "recarga_nao_creditada": 0.00017875438060815517, "suporte_configuracao": 3.3066235564459626e-05, "conta_contestacao": 0.0001577501872101248, "reclamacao_atendimento": 0.0005506022549671462, "seguranca_perda_roubo": 0.0016959743428020652, "recarga_saldo": 0.00020255524986504973, "sem_correspondencia": 0.9955122304757519}, "confidence": 0.9955122304757519, "input_tokens": 432, "latency_ms": 149.73706699998957} +{"id": "g0326-oos_desabafo-longo_contexto-5-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 55, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 146, "length_bucket": "medio"}, "pred": "reclamacao_atendimento", "probabilities": {"vas_cancelamento": 0.014002747590413115, "reclamacao_atendimento": 0.7645241138176243, "conta_segunda_via": 0.0024333126679273055, "sem_correspondencia": 0.21903982592403531}, "confidence": 0.7645241138176243, "input_tokens": 241, "latency_ms": 81.4273919999664} +{"id": "g0326-oos_desabafo-longo_contexto-5-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 52, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_desabafo", "profile": "longo_contexto", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 133, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.002768606774492445, "internet_pacote_adicional": 0.00048111171706716936, "internet_problema_conexao": 0.0003306629250409811, "vas_cancelamento": 0.0002272610832743292, "conta_contestacao": 0.005172438414164975, "portabilidade": 0.0007000134178049526, "conta_debito_automatico_digital": 0.0001378408147653866, "roaming_duvida": 0.00010735053447848356, "seguranca_fraude": 0.0007000134178049526, "suporte_sem_sinal": 0.003137242483666449, "roaming_cobranca": 0.0005451709979469876, "sem_correspondencia": 0.9856922874194929}, "confidence": 0.9856922874194929, "input_tokens": 433, "latency_ms": 150.4888279999932} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.0004875290044182058, "marketplace_pedido": 0.00026095547134933, "internet_consumo": 8.471983764422112e-05, "bonus_nao_recebido": 2.2802034966871378e-05, "conta_segunda_via": 6.59798758990017e-05, "seguranca_perda_roubo": 2.927839244966547e-05, "plano_nova_linha": 1.2992207893037251e-05, "conta_debito_automatico_digital": 1.1465583223340507e-05, "vas_contratacao": 5.822703611378499e-05, "desconto_retencao": 5.138517901709663e-05, "internet_problema_conexao": 7.476499430849495e-05, "sem_correspondencia": 0.998839900382717}, "confidence": 0.998839900382717, "input_tokens": 411, "latency_ms": 146.7206599999713} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.0035904949571128214, "seguranca_fraude": 0.0007070103768172965, "marketplace_compra": 0.00015775533860584511, "sem_correspondencia": 0.995544739327464}, "confidence": 0.995544739327464, "input_tokens": 211, "latency_ms": 78.15833099999736} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.002790258538485139, "plano_consulta": 0.0009058643190869032, "suporte_chip_esim": 0.00037762042960926326, "seguranca_perda_roubo": 0.00010819006447545969, "recarga_saldo": 0.0010264787518617583, "conta_explicacao": 0.0009058643190869032, "parceiros_ofertas": 0.0004848742294788382, "sem_correspondencia": 0.9934008493479157}, "confidence": 0.9934008493479157, "input_tokens": 310, "latency_ms": 110.72854699995105} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 10, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.006664063841842317, "troca_numero": 0.0004827431655637978, "negociacao_divida": 0.000177591285976943, "plano_consulta": 0.000138308232585501, "conta_segunda_via": 0.0009018829675425993, "conta_explicacao": 0.000177591285976943, "suporte_configuracao": 0.00010771455984281018, "roaming_cobranca": 3.722515579957433e-05, "marketplace_pedido": 0.000138308232585501, "roaming_duvida": 0.00015672375980066729, "conta_vencimento": 4.490210896485541e-05, "plano_nova_linha": 0.0009018829675425993, "beneficios_consulta": 0.0004827431655637978, "fidelidade_resgate": 0.000177591285976943, "roaming_pacote": 0.0003759607553634546, "sem_correspondencia": 0.9890347672290717}, "confidence": 0.9890347672290717, "input_tokens": 496, "latency_ms": 165.48602900002152} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 12, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.00048701583252243834, "roaming_cobranca": 0.00033472076029413163, "vas_cancelamento": 8.463066174022565e-05, "fidelidade_pontos": 0.00012313688624548543, "atendimento_humano": 0.0005518612372418536, "troca_numero": 0.00033472076029413163, "marketplace_pedido": 0.00029539003419033196, "sem_correspondencia": 0.9977885238274713}, "confidence": 0.9977885238274713, "input_tokens": 288, "latency_ms": 107.7371139999741} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 22, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 3, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.02572341730604834, "recarga_realizar": 0.005065241193710536, "plano_troca": 0.00047114082236179687, "cadastro_atualizacao": 0.00032381003601002494, "parceiros_ofertas": 0.00036692484139227305, "internet_pacote_adicional": 0.00017332302244351162, "vas_consulta": 0.00017332302244351162, "internet_problema_conexao": 9.87564813187652e-05, "conta_explicacao": 0.0002521835096109872, "beneficios_consulta": 9.87564813187652e-05, "bonus_nao_recebido": 9.277312858834303e-05, "marketplace_pedido": 0.00032381003601002494, "internet_consumo": 0.00047114082236179687, "marketplace_compra": 0.00041578031641544477, "seguranca_fraude": 0.0006855058516125734, "sem_correspondencia": 0.9652641131283534}, "confidence": 0.9652641131283534, "input_tokens": 501, "latency_ms": 167.48499499999525} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 11, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.001921688158080457, "roaming_pacote": 0.0006238808020141428, "cancelamento_linha": 0.0002295129208025541, "cadastro_atualizacao": 0.0002600722111662632, "internet_problema_conexao": 0.0004858788571518305, "parceiros_ofertas": 0.00015774176981159693, "conta_segunda_via": 5.1211254774807786e-05, "conta_contestacao": 2.7411409387013576e-05, "reclamacao_atendimento": 0.00020254444171139752, "atendimento_humano": 0.0003784028344276849, "roaming_duvida": 0.00020254444171139752, "sem_correspondencia": 0.9954591108989609}, "confidence": 0.9954591108989609, "input_tokens": 390, "latency_ms": 144.08317400000215} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.0021778678538641105, "negociacao_religacao": 0.00022954558299548893, "seguranca_fraude": 0.0003784566852799242, "marketplace_compra": 7.452253989069633e-05, "conta_vencimento": 0.00048594800301481614, "plano_troca": 9.568883533578018e-05, "fidelidade_pontos": 8.444510079575339e-05, "bonus_nao_recebido": 3.520195526967298e-05, "suporte_configuracao": 0.00022954558299548893, "atendimento_humano": 0.00022954558299548893, "recarga_nao_creditada": 0.0003784566852799242, "sem_correspondencia": 0.9956007755922829}, "confidence": 0.9956007755922829, "input_tokens": 408, "latency_ms": 146.50193900001796} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 5, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.006653390615848277, "plano_nova_linha": 0.003142839189247667, "recarga_nao_creditada": 0.0006188617296521492, "plano_troca": 0.00017730685413853492, "portabilidade": 0.0011561859246321407, "internet_consumo": 0.0004253370318439593, "suporte_sem_sinal": 0.0003753586131568195, "sem_correspondencia": 0.9874507200414805}, "confidence": 0.9874507200414805, "input_tokens": 301, "latency_ms": 109.13824400000749} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 23, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 7, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.007529626345734704, "internet_problema_conexao": 0.0035567436403626256, "marketplace_compra": 0.0004247924503322863, "recarga_nao_creditada": 0.00022737501378894176, "negociacao_divida": 0.0005454443030437207, "recarga_saldo": 0.0011547055986048454, "vas_contratacao": 0.0003748780216595633, "sem_correspondencia": 0.9861864346264733}, "confidence": 0.9861864346264733, "input_tokens": 293, "latency_ms": 109.48063299997557} +{"id": "g0330-oos_ininteligivel-curto_neutro-0-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 27, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "curto_neutro", "sentiment": "neutro", "secondary": [], "ambiguity": "baixa", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 9, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_consulta": 0.015831958536406773, "suporte_sem_sinal": 0.003532587443691744, "atendimento_humano": 0.0011468632297536503, "sem_correspondencia": 0.9794885907901479}, "confidence": 0.9794885907901479, "input_tokens": 198, "latency_ms": 76.07605399999784} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 54, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 102, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"beneficios_consulta": 0.010868336697045186, "plano_troca": 0.0011455142601458166, "roaming_pacote": 0.000613149599274524, "vas_cancelamento": 0.00037189403095051385, "bonus_nao_recebido": 0.0008921274028210229, "internet_consumo": 0.000613149599274524, "parceiros_ofertas": 0.00012073631474392681, "vas_contratacao": 0.00010654942379099423, "conta_pagamento_confirmacao": 0.0010109127864451675, "atendimento_humano": 0.005133838739611901, "conta_contestacao": 0.0007872996697003923, "sem_correspondencia": 0.9783364914761961}, "confidence": 0.9783364914761961, "input_tokens": 431, "latency_ms": 150.30627499999127} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_debito_automatico_digital": 0.020902322296281448, "roaming_duvida": 0.004663938521443376, "recarga_saldo": 0.001715767096926552, "desconto_retencao": 0.0022030885615702323, "suporte_sem_sinal": 0.06438368531852115, "negociacao_religacao": 0.012677899331889675, "seguranca_perda_roubo": 0.004663938521443376, "sem_correspondencia": 0.8887893603519241}, "confidence": 0.8887893603519241, "input_tokens": 318, "latency_ms": 111.81903200002807} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 83, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"bonus_nao_recebido": 0.0031610008651165077, "conta_vencimento": 0.0005492995855815642, "internet_pacote_adicional": 0.00037752771601453315, "desconto_retencao": 0.00015737696618243265, "suporte_chip_esim": 0.0004847551828667322, "recarga_saldo": 0.0004277949473917203, "troca_numero": 7.913410824179201e-05, "plano_nova_linha": 0.00012256530450028056, "parceiros_ofertas": 0.0005492995855815642, "conta_contestacao": 0.0007053146292627715, "vas_cancelamento": 0.0002289821346540985, "sem_correspondencia": 0.993156948974606}, "confidence": 0.993156948974606, "input_tokens": 409, "latency_ms": 146.08671499996717} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 45, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 82, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.010843604305671268, "portabilidade": 0.007452692982739486, "suporte_sem_sinal": 0.0014675222600137737, "vas_contratacao": 0.0005398712689205192, "roaming_cobranca": 0.0010086123156945641, "suporte_configuracao": 0.0018843358814127221, "conta_debito_automatico_digital": 0.0006932084310334094, "sem_correspondencia": 0.9761101525545142}, "confidence": 0.9761101525545142, "input_tokens": 329, "latency_ms": 118.27151100004585} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.0035885914605633326, "vas_contratacao": 0.00116504507201299, "marketplace_compra": 0.00022941097681846874, "sem_correspondencia": 0.9950169524906053}, "confidence": 0.9950169524906053, "input_tokens": 224, "latency_ms": 78.82385199997088} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 73, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.004573830249393591, "conta_segunda_via": 0.000701419586250085, "negociacao_divida": 0.0001565078646112269, "roaming_cobranca": 0.00010756617739376524, "reclamacao_atendimento": 0.000701419586250085, "suporte_configuracao": 0.00037544284972741964, "fidelidade_resgate": 0.0001565078646112269, "conta_contestacao": 0.00013811770574953693, "internet_consumo": 0.00022771759932956292, "parceiros_ofertas": 0.0002580378454163856, "seguranca_perda_roubo": 7.86970965273256e-05, "negociacao_religacao": 0.0013104243064755035, "suporte_chip_esim": 0.0009006405765077087, "plano_nova_linha": 0.0014849052757438855, "portabilidade": 0.0011564453915361985, "sem_correspondencia": 0.9876723200244765}, "confidence": 0.9876723200244765, "input_tokens": 526, "latency_ms": 188.8893529999791} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 77, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"internet_problema_conexao": 0.10501447251138768, "plano_nova_linha": 0.014212163381272128, "seguranca_perda_roubo": 0.0014979509997326064, "sem_correspondencia": 0.8792754131076076}, "confidence": 0.8792754131076076, "input_tokens": 214, "latency_ms": 78.55171599999267} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_cobranca": 0.005766431011781491, "suporte_chip_esim": 0.00100205545655221, "recarga_nao_creditada": 0.00032531977639957264, "roaming_duvida": 0.0001536701813163438, "reclamacao_atendimento": 0.007404243982703845, "marketplace_pedido": 0.0004733374816668911, "marketplace_compra": 0.00017413112824111372, "suporte_configuracao": 0.00022358879449810258, "fidelidade_resgate": 0.0002533592966086015, "troca_numero": 0.0001536701813163438, "conta_segunda_via": 8.225372077215843e-05, "plano_consulta": 0.00100205545655221, "seguranca_fraude": 0.002723869138654105, "suporte_sem_sinal": 0.006534222380716772, "portabilidade": 0.003963206211285197, "sem_correspondencia": 0.969764585800935}, "confidence": 0.969764585800935, "input_tokens": 536, "latency_ms": 189.65644000002158} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 67, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.00750024779112703, "suporte_configuracao": 0.005154839895117279, "conta_pagamento_confirmacao": 0.0005433161276859234, "suporte_chip_esim": 0.000373415349552762, "seguranca_perda_roubo": 0.0011502002513370337, "cancelamento_linha": 0.0021488569697979396, "beneficios_consulta": 0.0007905203012066248, "sem_correspondencia": 0.9823386033141754}, "confidence": 0.9823386033141754, "input_tokens": 323, "latency_ms": 118.96226700002899} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_vencimento": 0.005162431325315902, "desconto_retencao": 0.001675996067331843, "vas_cancelamento": 0.0002912444458276921, "plano_consulta": 0.00020016918512479086, "internet_consumo": 0.00025702232133790527, "portabilidade": 0.00022682140247580395, "roaming_pacote": 0.00010714284397537777, "plano_troca": 0.00012140874790787966, "plano_nova_linha": 0.0002912444458276921, "cadastro_atualizacao": 0.00015589191812195212, "negociacao_religacao": 5.7349431721848e-05, "bonus_nao_recebido": 0.0014790613381643143, "reclamacao_atendimento": 0.001151894128373008, "conta_segunda_via": 0.0040205055587083744, "conta_contestacao": 0.0010165430003945617, "sem_correspondencia": 0.9837852738393911}, "confidence": 0.9837852738393911, "input_tokens": 526, "latency_ms": 189.83584299996892} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 74, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"conta_contestacao": 0.01564197805664465, "negociacao_divida": 0.00738874725266783, "internet_problema_conexao": 0.0018681678688679654, "fidelidade_pontos": 0.0008824600161586888, "plano_consulta": 0.0021169115306768843, "vas_contratacao": 0.0027181682102684714, "roaming_pacote": 0.001648652357784044, "sem_correspondencia": 0.9677349147069315}, "confidence": 0.9677349147069315, "input_tokens": 316, "latency_ms": 111.75956599998926} +{"id": "g0331-oos_ininteligivel-informal_abreviado-1-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "informal_abreviado", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.0119849635665278, "seguranca_fraude": 0.006415088719367722, "portabilidade": 0.0006761453765169212, "internet_pacote_adicional": 0.0008681878488236296, "recarga_nao_creditada": 0.0009837857178659115, "negociacao_divida": 0.0007661730874484362, "vas_cancelamento": 0.0001709563237037865, "vas_consulta": 0.00031938846065707356, "conta_vencimento": 0.001837953690382546, "suporte_sem_sinal": 0.39688748521402906, "atendimento_humano": 0.0016219884388565236, "sem_correspondencia": 0.5774678835558206}, "confidence": 0.5774678835558206, "input_tokens": 412, "latency_ms": 147.3017199999731} +{"id": "g0333-oos_ininteligivel-regionalismo-3-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 55, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.017795590811083496, "plano_troca": 0.0024083713227808475, "plano_consulta": 0.001003958533750225, "seguranca_fraude": 0.0004185121820525927, "conta_segunda_via": 0.000690009936597234, "roaming_duvida": 0.0003693357043553334, "beneficios_consulta": 0.00015396202765694875, "internet_problema_conexao": 0.001003958533750225, "atendimento_humano": 0.001003958533750225, "negociacao_religacao": 0.0024083713227808475, "desconto_retencao": 0.0011376340594623066, "sem_correspondencia": 0.9716063370319797}, "confidence": 0.9716063370319797, "input_tokens": 425, "latency_ms": 148.42257499998368} +{"id": "g0333-oos_ininteligivel-regionalismo-3-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 39, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.0019213297526417344, "cadastro_atualizacao": 0.001028413708055053, "internet_problema_conexao": 0.0002946454605145478, "fidelidade_pontos": 7.930274986711946e-05, "troca_numero": 0.0002025066660560774, "negociacao_divida": 0.00033387704778522245, "internet_consumo": 8.441733781049766e-05, "fidelidade_resgate": 4.244770317935853e-05, "conta_segunda_via": 0.0002025066660560774, "conta_vencimento": 0.0004287066154048932, "plano_consulta": 0.00010839400735779411, "sem_correspondencia": 0.9952734522852716}, "confidence": 0.9952734522852716, "input_tokens": 408, "latency_ms": 147.69338199999993} +{"id": "g0333-oos_ininteligivel-regionalismo-3-02-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 46, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 78, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"cancelamento_linha": 0.005164302423308685, "conta_explicacao": 0.004021962771290357, "vas_cancelamento": 0.0006167879674427693, "roaming_duvida": 0.00037410081279587714, "plano_troca": 0.0010169114414347918, "internet_problema_conexao": 0.0027642518924042895, "recarga_realizar": 0.0018998406895271243, "sem_correspondencia": 0.9841418420017962}, "confidence": 0.9841418420017962, "input_tokens": 323, "latency_ms": 117.20676200002345} +{"id": "g0333-oos_ininteligivel-regionalismo-3-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 58, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"reclamacao_atendimento": 0.005876067313016867, "conta_debito_automatico_digital": 0.002161684359398424, "negociacao_religacao": 0.0003315050332647457, "seguranca_perda_roubo": 0.00025817637949869613, "recarga_nao_creditada": 0.0011570662582187587, "conta_pagamento_confirmacao": 0.0013111278405964074, "marketplace_pedido": 0.0007017961609286519, "sem_correspondencia": 0.9882025766550775}, "confidence": 0.9882025766550775, "input_tokens": 321, "latency_ms": 118.4794750000151} +{"id": "g0333-oos_ininteligivel-regionalismo-3-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 59, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"roaming_duvida": 0.0021678850816828727, "marketplace_compra": 0.0009037089535812306, "fidelidade_pontos": 0.0002933913415539789, "conta_vencimento": 0.00010793264277541751, "internet_problema_conexao": 0.0003767219395914232, "vas_consulta": 0.0004268818830843556, "atendimento_humano": 0.0002933913415539789, "roaming_cobranca": 0.0007038092407177022, "negociacao_religacao": 0.0007038092407177022, "plano_nova_linha": 0.0027836195453389894, "internet_consumo": 0.00020164472354014992, "sem_correspondencia": 0.9910372040658622}, "confidence": 0.9910372040658622, "input_tokens": 403, "latency_ms": 147.0630759999949} +{"id": "g0333-oos_ininteligivel-regionalismo-3-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 40, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 56, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"vas_contratacao": 0.00518352509660206, "conta_pagamento_confirmacao": 0.00244852388092845, "reclamacao_atendimento": 0.0007949193193292635, "conta_segunda_via": 0.00033137167293706193, "internet_pacote_adicional": 0.001156600784938223, "fidelidade_resgate": 0.0014851048048216704, "conta_explicacao": 0.0007949193193292635, "sem_correspondencia": 0.9878050351211141}, "confidence": 0.9878050351211141, "input_tokens": 329, "latency_ms": 117.9950799999574} +{"id": "g0333-oos_ininteligivel-regionalismo-3-06-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 37, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 16, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_saldo": 0.013916775170405139, "cancelamento_linha": 0.0010081278120444518, "desconto_retencao": 0.00032729118159280596, "vas_consulta": 0.0002888334539989036, "internet_consumo": 0.0010081278120444518, "negociacao_religacao": 0.0002888334539989036, "marketplace_pedido": 0.00025489462851684266, "internet_pacote_adicional": 0.00025489462851684266, "roaming_pacote": 0.0003708694961243018, "fidelidade_pontos": 0.0002888334539989036, "vas_cancelamento": 0.0001546014071915272, "suporte_chip_esim": 0.0031052522725221903, "fidelidade_resgate": 0.0008896696715386139, "conta_segunda_via": 0.0005396119328046374, "portabilidade": 0.0016621217673020684, "sem_correspondencia": 0.9756412618573994}, "confidence": 0.9756412618573994, "input_tokens": 510, "latency_ms": 167.31492400003845} +{"id": "g0333-oos_ininteligivel-regionalismo-3-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 41, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 63, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"suporte_configuracao": 0.020198765019733944, "conta_explicacao": 0.005787043068805587, "cadastro_atualizacao": 0.0007831911128192804, "sem_correspondencia": 0.9732310007986412}, "confidence": 0.9732310007986412, "input_tokens": 224, "latency_ms": 79.91977799997585} +{"id": "g0333-oos_ininteligivel-regionalismo-3-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 38, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 57, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_pedido": 0.004603010419395643, "atendimento_humano": 0.0011638232939250308, "plano_troca": 0.00025968407795796527, "sem_correspondencia": 0.9939734822087214}, "confidence": 0.9939734822087214, "input_tokens": 215, "latency_ms": 78.69105999998283} +{"id": "g0333-oos_ininteligivel-regionalismo-3-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 43, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "confuso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 4, "length_chars": 72, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"roaming_pacote": 0.00406632795153042, "cadastro_atualizacao": 0.0007066218435002117, "parceiros_ofertas": 0.0002294065249816494, "sem_correspondencia": 0.9949976436799878}, "confidence": 0.9949976436799878, "input_tokens": 212, "latency_ms": 78.39039499998535} +{"id": "g0333-oos_ininteligivel-regionalismo-3-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 36, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 12, "length_chars": 60, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"plano_nova_linha": 0.003572731105002829, "vas_consulta": 0.002782445782279769, "plano_troca": 0.0002588077731951177, "parceiros_ofertas": 0.00012225213564675614, "conta_explicacao": 0.0011598959684470918, "suporte_chip_esim": 0.0005478960601535536, "recarga_realizar": 5.774781988068512e-05, "internet_pacote_adicional": 4.7874624192524974e-05, "vas_contratacao": 0.0004835165760238141, "roaming_duvida": 0.0002932676278377177, "negociacao_religacao": 5.4249056344915335e-05, "sem_correspondencia": 0.9906193154709952}, "confidence": 0.9906193154709952, "input_tokens": 413, "latency_ms": 149.72782500001358} +{"id": "g0333-oos_ininteligivel-regionalismo-3-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 42, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "regionalismo", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "cohere.command-a-03-2025", "n_options": 8, "length_chars": 65, "length_bucket": "medio"}, "pred": "sem_correspondencia", "probabilities": {"parceiros_ofertas": 0.015218537236151884, "portabilidade": 0.013430311972772366, "internet_pacote_adicional": 0.001817595074791219, "internet_problema_conexao": 0.002059605047301552, "troca_numero": 0.004360183919352934, "desconto_retencao": 0.013430311972772366, "seguranca_fraude": 0.008145895980992102, "sem_correspondencia": 0.9415375587958656}, "confidence": 0.9415375587958656, "input_tokens": 307, "latency_ms": 109.75480100000823} +{"id": "g0338-oos_ininteligivel-emocional-8-00-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 33, "truncated": false, "n_options": 16, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 16, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"internet_pacote_adicional": 0.005169057992142969, "vas_consulta": 0.0013069425334247225, "negociacao_religacao": 0.00012156459217419106, "troca_numero": 0.00010728037605768314, "plano_consulta": 0.00025735224365227546, "roaming_duvida": 0.00017687543793501099, "bonus_nao_recebido": 6.506883726448595e-05, "internet_problema_conexao": 0.00012156459217419106, "roaming_pacote": 0.00010728037605768314, "marketplace_pedido": 0.00020042612888157508, "conta_explicacao": 6.112651570834239e-05, "negociacao_divida": 0.00585731006760952, "recarga_nao_creditada": 0.0005448147040871763, "plano_nova_linha": 0.0004807972888394759, "fidelidade_resgate": 0.0003744453050467923, "sem_correspondencia": 0.9850480930089438}, "confidence": 0.9850480930089438, "input_tokens": 502, "latency_ms": 166.92535900000394} +{"id": "g0338-oos_ininteligivel-emocional-8-01-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 26, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"fidelidade_pontos": 0.014024713516246245, "seguranca_perda_roubo": 0.002150759476293563, "internet_problema_conexao": 0.000616202906850616, "sem_correspondencia": 0.9832083241006095}, "confidence": 0.9832083241006095, "input_tokens": 203, "latency_ms": 76.80650399998967} +{"id": "g0338-oos_ininteligivel-emocional-8-03-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 24, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"negociacao_religacao": 0.007531382565968007, "conta_debito_automatico_digital": 0.0014830171576684218, "cadastro_atualizacao": 0.0004248915294979677, "internet_consumo": 0.00013794208341117828, "desconto_retencao": 0.0006182135275635392, "recarga_realizar": 0.0002577097396927122, "troca_numero": 8.366610285351705e-05, "recarga_saldo": 0.00013794208341117828, "suporte_chip_esim": 0.0007005277024236103, "seguranca_fraude": 0.0013087580481221928, "fidelidade_resgate": 0.0008994953750057824, "sem_correspondencia": 0.9864164540843819}, "confidence": 0.9864164540843819, "input_tokens": 403, "latency_ms": 145.76846699998214} +{"id": "g0338-oos_ininteligivel-emocional-8-04-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 28, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 20, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"conta_explicacao": 0.01385341766547782, "conta_contestacao": 0.007415200129493873, "conta_pagamento_confirmacao": 0.0007815563436196902, "marketplace_pedido": 0.00036918107580850504, "roaming_duvida": 0.0018748562035525347, "conta_debito_automatico_digital": 0.0035026925230537465, "conta_vencimento": 0.0010035382097812204, "sem_correspondencia": 0.9711995578492125}, "confidence": 0.9711995578492125, "input_tokens": 311, "latency_ms": 110.41115300002957} +{"id": "g0338-oos_ininteligivel-emocional-8-05-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 24, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 16, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.0009091548583483076, "conta_explicacao": 0.0002028598691429809, "recarga_saldo": 0.000295159367973609, "vas_consulta": 4.526415508956285e-05, "internet_pacote_adicional": 0.00015798742494231626, "conta_segunda_via": 9.582421707656322e-05, "negociacao_divida": 4.2521738568350414e-05, "conta_contestacao": 3.110956850658836e-05, "fidelidade_resgate": 0.0004294543463457355, "internet_problema_conexao": 0.0005514302960149448, "bonus_nao_recebido": 0.00022987034690870762, "sem_correspondencia": 0.9970093638110823}, "confidence": 0.9970093638110823, "input_tokens": 405, "latency_ms": 146.39262800000097} +{"id": "g0338-oos_ininteligivel-emocional-8-07-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 25, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 23, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"troca_numero": 0.003588357648388241, "vas_consulta": 0.0011649691643134481, "parceiros_ofertas": 0.0002945503326300055, "sem_correspondencia": 0.9949521228546683}, "confidence": 0.9949521228546683, "input_tokens": 188, "latency_ms": 66.76493200001232} +{"id": "g0338-oos_ininteligivel-emocional-8-08-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 8, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "irritado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 8, "length_chars": 13, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"recarga_nao_creditada": 0.03675268768252548, "plano_troca": 0.006386659470995054, "internet_pacote_adicional": 0.0014250563505766125, "conta_explicacao": 0.0016148003991889454, "vas_consulta": 0.003016844317844686, "plano_consulta": 0.001829808574352647, "suporte_chip_esim": 0.0011098350017499444, "sem_correspondencia": 0.9478643082027667}, "confidence": 0.9478643082027667, "input_tokens": 308, "latency_ms": 110.79558799997358} +{"id": "g0338-oos_ininteligivel-emocional-8-09-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 31, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 29, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"marketplace_compra": 0.0013236820275876113, "fidelidade_resgate": 0.0002606484454899608, "suporte_chip_esim": 0.00012312160767339705, "negociacao_divida": 3.3137731154961884e-05, "vas_consulta": 0.0002029932134539258, "plano_consulta": 8.462016094143408e-05, "bonus_nao_recebido": 2.5807690972694e-05, "fidelidade_pontos": 3.113001751897228e-05, "cadastro_atualizacao": 0.00012312160767339705, "roaming_cobranca": 9.58872044690519e-05, "troca_numero": 3.113001751897228e-05, "sem_correspondencia": 0.9976647202755456}, "confidence": 0.9976647202755456, "input_tokens": 414, "latency_ms": 147.2949650000146} +{"id": "g0338-oos_ininteligivel-emocional-8-10-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 26, "truncated": false, "n_options": 4, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "frustrado", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 4, "length_chars": 21, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"plano_troca": 0.004601629738528611, "recarga_realizar": 0.0014939304484828712, "conta_segunda_via": 0.00022910165439571982, "sem_correspondencia": 0.9936753381585929}, "confidence": 0.9936753381585929, "input_tokens": 208, "latency_ms": 77.26698300001544} +{"id": "g0338-oos_ininteligivel-emocional-8-11-D1", "gold": "sem_correspondencia", "warmup": false, "state_tokens": 29, "truncated": false, "n_options": 12, "meta": {"taxonomy_version": "v1.0", "source": "synthetic", "intent_gold": "sem_correspondencia", "gold_eligible": true, "domain": "fora_de_escopo", "kind": "oos", "oos_category": "oos_ininteligivel", "profile": "emocional", "sentiment": "ansioso", "secondary": [], "ambiguity": "alta", "annotation": "consenso", "gen_agreement": true, "generator": "meta.llama-4-maverick-17b-128e-instruct-fp8", "n_options": 12, "length_chars": 34, "length_bucket": "curto"}, "pred": "sem_correspondencia", "probabilities": {"seguranca_perda_roubo": 0.0007088792944233254, "conta_segunda_via": 0.0002955048543815835, "vas_contratacao": 9.59363800913509e-05, "plano_nova_linha": 4.257151060445303e-05, "internet_pacote_adicional": 8.466355827579561e-05, "negociacao_divida": 8.466355827579561e-05, "roaming_duvida": 2.278688758035087e-05, "negociacao_religacao": 2.278688758035087e-05, "fidelidade_pontos": 0.00017923275427634747, "cadastro_atualizacao": 0.0002607821186904593, "recarga_realizar": 2.5820926411882262e-05, "sem_correspondencia": 0.9981763712694084}, "confidence": 0.9981763712694084, "input_tokens": 407, "latency_ms": 149.7421450000047} diff --git a/reports/test/summary-gliner-cpu-r1.json b/reports/test/summary-gliner-cpu-r1.json new file mode 100644 index 0000000..be75fe5 --- /dev/null +++ b/reports/test/summary-gliner-cpu-r1.json @@ -0,0 +1,59 @@ +{ + "candidate": { + "name": "gliner", + "model_id": "gliner@a35a0cd3b7a0", + "revision": "a35a0cd3b7a0f00f2effc576f454cd48fa98aa5f", + "adapter_version": "0.2.0", + "device": "cpu", + "context_limit": 4096, + "probabilities_source": "native" + }, + "precision": "float32", + "device": "cpu", + "split": "test", + "examples": 1744, + "seed": 20261007, + "warmup": 5, + "batch_size": 1, + "state_budget_tokens": 512, + "process_guard": "ok", + "repetition": 1, + "load_seconds": 19.66, + "warmup_latency_ms": [ + 365.5, + 327.9, + 340.4, + 180.3, + 263.5 + ], + "latency_ms": { + "n": 1739, + "p50": 265.063261000023, + "p95": 468.24034399991206, + "p99": 520.1501504400356, + "mean": 276.1667364364575 + }, + "errors": {}, + "truncated": 0, + "with_diagnostics": 0, + "operational_env": {}, + "state_tokens_max": 136, + "rss_peak_mib": 3272.22265625, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.569954128440367, + "macro_f1": 0.5794749896128905, + "macro_precision": 0.7287383692866102, + "macro_recall": 0.562777593678045 + }, + "calibration_raw": { + "brier": 0.5973163504041061, + "nll": 1.3014295113471401, + "ece": 0.09860081962660566 + }, + "oci": { + "region": "us-chicago-1", + "run_id": "20261007T215729Z-gliner-evaluate" + } +} diff --git a/reports/test/summary-gliner-cpu-r2.json b/reports/test/summary-gliner-cpu-r2.json new file mode 100644 index 0000000..c943a84 --- /dev/null +++ b/reports/test/summary-gliner-cpu-r2.json @@ -0,0 +1,59 @@ +{ + "candidate": { + "name": "gliner", + "model_id": "gliner@a35a0cd3b7a0", + "revision": "a35a0cd3b7a0f00f2effc576f454cd48fa98aa5f", + "adapter_version": "0.2.0", + "device": "cpu", + "context_limit": 4096, + "probabilities_source": "native" + }, + "precision": "float32", + "device": "cpu", + "split": "test", + "examples": 1744, + "seed": 20261007, + "warmup": 5, + "batch_size": 1, + "state_budget_tokens": 512, + "process_guard": "ok", + "repetition": 2, + "load_seconds": 19.73, + "warmup_latency_ms": [ + 348.8, + 246.4, + 239.3, + 155.4, + 255.6 + ], + "latency_ms": { + "n": 1739, + "p50": 272.90575300003184, + "p95": 490.7486810000078, + "p99": 550.0708180000402, + "mean": 285.6781810540545 + }, + "errors": {}, + "truncated": 0, + "with_diagnostics": 0, + "operational_env": {}, + "state_tokens_max": 136, + "rss_peak_mib": 3257.13671875, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.569954128440367, + "macro_f1": 0.5794749896128905, + "macro_precision": 0.7287383692866102, + "macro_recall": 0.562777593678045 + }, + "calibration_raw": { + "brier": 0.5973163504041061, + "nll": 1.3014295113471401, + "ece": 0.09860081962660566 + }, + "oci": { + "region": "us-chicago-1", + "run_id": "20261007T215806Z-gliner-evaluate" + } +} diff --git a/reports/test/summary-gliner-cpu-r3.json b/reports/test/summary-gliner-cpu-r3.json new file mode 100644 index 0000000..7023c82 --- /dev/null +++ b/reports/test/summary-gliner-cpu-r3.json @@ -0,0 +1,59 @@ +{ + "candidate": { + "name": "gliner", + "model_id": "gliner@a35a0cd3b7a0", + "revision": "a35a0cd3b7a0f00f2effc576f454cd48fa98aa5f", + "adapter_version": "0.2.0", + "device": "cpu", + "context_limit": 4096, + "probabilities_source": "native" + }, + "precision": "float32", + "device": "cpu", + "split": "test", + "examples": 1744, + "seed": 20261007, + "warmup": 5, + "batch_size": 1, + "state_budget_tokens": 512, + "process_guard": "ok", + "repetition": 3, + "load_seconds": 20.2, + "warmup_latency_ms": [ + 281.6, + 231.0, + 218.1, + 142.8, + 222.3 + ], + "latency_ms": { + "n": 1739, + "p50": 263.95930200004614, + "p95": 484.9822573999972, + "p99": 541.3099421400087, + "mean": 281.39502620471666 + }, + "errors": {}, + "truncated": 0, + "with_diagnostics": 0, + "operational_env": {}, + "state_tokens_max": 136, + "rss_peak_mib": 3275.6171875, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.569954128440367, + "macro_f1": 0.5794749896128905, + "macro_precision": 0.7287383692866102, + "macro_recall": 0.562777593678045 + }, + "calibration_raw": { + "brier": 0.5973163504041061, + "nll": 1.3014295113471401, + "ece": 0.09860081962660566 + }, + "oci": { + "region": "us-chicago-1", + "run_id": "20261007T215755Z-gliner-evaluate" + } +} diff --git a/reports/test/summary-gliner-cuda-r1.json b/reports/test/summary-gliner-cuda-r1.json new file mode 100644 index 0000000..555ba1f --- /dev/null +++ b/reports/test/summary-gliner-cuda-r1.json @@ -0,0 +1,61 @@ +{ + "candidate": { + "name": "gliner", + "model_id": "gliner@a35a0cd3b7a0", + "revision": "a35a0cd3b7a0f00f2effc576f454cd48fa98aa5f", + "adapter_version": "0.2.0", + "device": "cuda", + "context_limit": 4096, + "probabilities_source": "native" + }, + "precision": "float32", + "device": "cuda", + "split": "test", + "examples": 1744, + "seed": 20261007, + "warmup": 5, + "batch_size": 1, + "state_budget_tokens": 512, + "process_guard": "ok", + "repetition": 1, + "load_seconds": 21.55, + "warmup_latency_ms": [ + 225.2, + 105.8, + 98.8, + 259.5, + 17.2 + ], + "latency_ms": { + "n": 1739, + "p50": 20.581348000007438, + "p95": 31.63691040000458, + "p99": 33.83868031999952, + "mean": 21.571097366878007 + }, + "errors": {}, + "truncated": 0, + "with_diagnostics": 0, + "operational_env": {}, + "state_tokens_max": 136, + "rss_peak_mib": 3255.13671875, + "gpu_mem_peak_mib": 1807.0, + "gpu_util_mean_pct": 50.8034188034188, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.569954128440367, + "macro_f1": 0.5794749896128905, + "macro_precision": 0.7287383692866102, + "macro_recall": 0.562777593678045 + }, + "calibration_raw": { + "brier": 0.5973161312700161, + "nll": 1.3014290752544617, + "ece": 0.09860073873976281 + }, + "oci": { + "region": "sa-saopaulo-1", + "run_id": "20261007T222811Z-gliner-evaluate" + } +} diff --git a/reports/test/summary-gliner-cuda-r2.json b/reports/test/summary-gliner-cuda-r2.json new file mode 100644 index 0000000..66da0da --- /dev/null +++ b/reports/test/summary-gliner-cuda-r2.json @@ -0,0 +1,61 @@ +{ + "candidate": { + "name": "gliner", + "model_id": "gliner@a35a0cd3b7a0", + "revision": "a35a0cd3b7a0f00f2effc576f454cd48fa98aa5f", + "adapter_version": "0.2.0", + "device": "cuda", + "context_limit": 4096, + "probabilities_source": "native" + }, + "precision": "float32", + "device": "cuda", + "split": "test", + "examples": 1744, + "seed": 20261007, + "warmup": 5, + "batch_size": 1, + "state_budget_tokens": 512, + "process_guard": "ok", + "repetition": 2, + "load_seconds": 21.55, + "warmup_latency_ms": [ + 225.9, + 107.1, + 100.8, + 265.0, + 17.0 + ], + "latency_ms": { + "n": 1739, + "p50": 20.615801999980476, + "p95": 31.743139299985042, + "p99": 33.69696169999485, + "mean": 21.894611512362903 + }, + "errors": {}, + "truncated": 0, + "with_diagnostics": 0, + "operational_env": {}, + "state_tokens_max": 136, + "rss_peak_mib": 3277.203125, + "gpu_mem_peak_mib": 1807.0, + "gpu_util_mean_pct": 48.62809917355372, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.569954128440367, + "macro_f1": 0.5794749896128905, + "macro_precision": 0.7287383692866102, + "macro_recall": 0.562777593678045 + }, + "calibration_raw": { + "brier": 0.5973161312700161, + "nll": 1.3014290752544617, + "ece": 0.09860073873976281 + }, + "oci": { + "region": "sa-saopaulo-1", + "run_id": "20261007T231105Z-gliner-evaluate" + } +} diff --git a/reports/test/summary-gliner-cuda-r3.json b/reports/test/summary-gliner-cuda-r3.json new file mode 100644 index 0000000..8bdee97 --- /dev/null +++ b/reports/test/summary-gliner-cuda-r3.json @@ -0,0 +1,61 @@ +{ + "candidate": { + "name": "gliner", + "model_id": "gliner@a35a0cd3b7a0", + "revision": "a35a0cd3b7a0f00f2effc576f454cd48fa98aa5f", + "adapter_version": "0.2.0", + "device": "cuda", + "context_limit": 4096, + "probabilities_source": "native" + }, + "precision": "float32", + "device": "cuda", + "split": "test", + "examples": 1744, + "seed": 20261007, + "warmup": 5, + "batch_size": 1, + "state_budget_tokens": 512, + "process_guard": "ok", + "repetition": 3, + "load_seconds": 21.84, + "warmup_latency_ms": [ + 240.4, + 113.1, + 106.3, + 274.5, + 23.1 + ], + "latency_ms": { + "n": 1739, + "p50": 21.212821000005988, + "p95": 31.739651800023694, + "p99": 33.962657579994584, + "mean": 21.807412646349036 + }, + "errors": {}, + "truncated": 0, + "with_diagnostics": 0, + "operational_env": {}, + "state_tokens_max": 136, + "rss_peak_mib": 3254.2734375, + "gpu_mem_peak_mib": 1807.0, + "gpu_util_mean_pct": 45.84251968503937, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.569954128440367, + "macro_f1": 0.5794749896128905, + "macro_precision": 0.7287383692866102, + "macro_recall": 0.562777593678045 + }, + "calibration_raw": { + "brier": 0.5973161312700161, + "nll": 1.3014290752544617, + "ece": 0.09860073873976281 + }, + "oci": { + "region": "sa-saopaulo-1", + "run_id": "20261007T234215Z-gliner-evaluate" + } +} diff --git a/reports/test/summary-laya-cpu-r1.json b/reports/test/summary-laya-cpu-r1.json new file mode 100644 index 0000000..073bf3a --- /dev/null +++ b/reports/test/summary-laya-cpu-r1.json @@ -0,0 +1,59 @@ +{ + "candidate": { + "name": "laya", + "model_id": "laya@1720e3e3357c", + "revision": "1720e3e3357cfe1e281542e223f8273b0890ca34", + "adapter_version": "0.2.0", + "device": "cpu", + "context_limit": 1024, + "probabilities_source": "native" + }, + "precision": "float32", + "device": "cpu", + "split": "test", + "examples": 1744, + "seed": 20261007, + "warmup": 5, + "batch_size": 1, + "state_budget_tokens": 512, + "process_guard": "ok", + "repetition": 1, + "load_seconds": 9.27, + "warmup_latency_ms": [ + 178.7, + 161.9, + 138.7, + 97.9, + 139.8 + ], + "latency_ms": { + "n": 1739, + "p50": 156.884644999991, + "p95": 190.41058389999534, + "p99": 240.58319413998046, + "mean": 146.61350091316868 + }, + "errors": {}, + "truncated": 0, + "with_diagnostics": 0, + "operational_env": {}, + "state_tokens_max": 104, + "rss_peak_mib": 2681.94140625, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.5682339449541285, + "macro_f1": 0.5902271890734986, + "macro_precision": 0.5857632808718386, + "macro_recall": 0.6344950122306862 + }, + "calibration_raw": { + "brier": 0.6840959347255899, + "nll": 2.2272604916052563, + "ece": 0.26887102004190544 + }, + "oci": { + "region": "us-chicago-1", + "run_id": "20261007T215649Z-laya-evaluate" + } +} diff --git a/reports/test/summary-laya-cpu-r2.json b/reports/test/summary-laya-cpu-r2.json new file mode 100644 index 0000000..bd0ee59 --- /dev/null +++ b/reports/test/summary-laya-cpu-r2.json @@ -0,0 +1,59 @@ +{ + "candidate": { + "name": "laya", + "model_id": "laya@1720e3e3357c", + "revision": "1720e3e3357cfe1e281542e223f8273b0890ca34", + "adapter_version": "0.2.0", + "device": "cpu", + "context_limit": 1024, + "probabilities_source": "native" + }, + "precision": "float32", + "device": "cpu", + "split": "test", + "examples": 1744, + "seed": 20261007, + "warmup": 5, + "batch_size": 1, + "state_budget_tokens": 512, + "process_guard": "ok", + "repetition": 2, + "load_seconds": 8.3, + "warmup_latency_ms": [ + 227.0, + 147.1, + 150.0, + 97.2, + 141.8 + ], + "latency_ms": { + "n": 1739, + "p50": 158.69569600005207, + "p95": 198.85367479998297, + "p99": 261.76270294000426, + "mean": 150.02390705577972 + }, + "errors": {}, + "truncated": 0, + "with_diagnostics": 0, + "operational_env": {}, + "state_tokens_max": 104, + "rss_peak_mib": 2681.51953125, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.5682339449541285, + "macro_f1": 0.5902271890734986, + "macro_precision": 0.5857632808718386, + "macro_recall": 0.6344950122306862 + }, + "calibration_raw": { + "brier": 0.6840959347255899, + "nll": 2.2272604916052563, + "ece": 0.26887102004190544 + }, + "oci": { + "region": "us-chicago-1", + "run_id": "20261007T215743Z-laya-evaluate" + } +} diff --git a/reports/test/summary-laya-cpu-r3.json b/reports/test/summary-laya-cpu-r3.json new file mode 100644 index 0000000..99bb6c6 --- /dev/null +++ b/reports/test/summary-laya-cpu-r3.json @@ -0,0 +1,59 @@ +{ + "candidate": { + "name": "laya", + "model_id": "laya@1720e3e3357c", + "revision": "1720e3e3357cfe1e281542e223f8273b0890ca34", + "adapter_version": "0.2.0", + "device": "cpu", + "context_limit": 1024, + "probabilities_source": "native" + }, + "precision": "float32", + "device": "cpu", + "split": "test", + "examples": 1744, + "seed": 20261007, + "warmup": 5, + "batch_size": 1, + "state_budget_tokens": 512, + "process_guard": "ok", + "repetition": 3, + "load_seconds": 9.41, + "warmup_latency_ms": [ + 182.9, + 182.7, + 170.3, + 119.5, + 172.3 + ], + "latency_ms": { + "n": 1739, + "p50": 175.2370710000264, + "p95": 213.32938909997094, + "p99": 268.62031828001017, + "mean": 165.20023864462283 + }, + "errors": {}, + "truncated": 0, + "with_diagnostics": 0, + "operational_env": {}, + "state_tokens_max": 104, + "rss_peak_mib": 2689.3359375, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.5682339449541285, + "macro_f1": 0.5902271890734986, + "macro_precision": 0.5857632808718386, + "macro_recall": 0.6344950122306862 + }, + "calibration_raw": { + "brier": 0.6840959347255899, + "nll": 2.2272604916052563, + "ece": 0.26887102004190544 + }, + "oci": { + "region": "us-chicago-1", + "run_id": "20261007T215739Z-laya-evaluate" + } +} diff --git a/reports/test/summary-laya-cuda-r1.json b/reports/test/summary-laya-cuda-r1.json new file mode 100644 index 0000000..17a5ccb --- /dev/null +++ b/reports/test/summary-laya-cuda-r1.json @@ -0,0 +1,61 @@ +{ + "candidate": { + "name": "laya", + "model_id": "laya@1720e3e3357c", + "revision": "1720e3e3357cfe1e281542e223f8273b0890ca34", + "adapter_version": "0.2.0", + "device": "cuda", + "context_limit": 1024, + "probabilities_source": "native" + }, + "precision": "float32", + "device": "cuda", + "split": "test", + "examples": 1744, + "seed": 20261007, + "warmup": 5, + "batch_size": 1, + "state_budget_tokens": 512, + "process_guard": "ok", + "repetition": 1, + "load_seconds": 9.41, + "warmup_latency_ms": [ + 259.6, + 22.3, + 21.2, + 27.7, + 21.0 + ], + "latency_ms": { + "n": 1739, + "p50": 21.537158999990424, + "p95": 22.871617600003447, + "p99": 25.027770079997236, + "mean": 21.6004349787235 + }, + "errors": {}, + "truncated": 0, + "with_diagnostics": 0, + "operational_env": {}, + "state_tokens_max": 104, + "rss_peak_mib": 2794.40625, + "gpu_mem_peak_mib": 1811.0, + "gpu_util_mean_pct": 24.77173913043478, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.5676605504587156, + "macro_f1": 0.5902077449915867, + "macro_precision": 0.5865531568955725, + "macro_recall": 0.6342550712930707 + }, + "calibration_raw": { + "brier": 0.6835072642580573, + "nll": 2.224622951476565, + "ece": 0.27112323442274655 + }, + "oci": { + "region": "sa-saopaulo-1", + "run_id": "20261007T222231Z-laya-evaluate" + } +} diff --git a/reports/test/summary-laya-cuda-r2.json b/reports/test/summary-laya-cuda-r2.json new file mode 100644 index 0000000..adf1e16 --- /dev/null +++ b/reports/test/summary-laya-cuda-r2.json @@ -0,0 +1,61 @@ +{ + "candidate": { + "name": "laya", + "model_id": "laya@1720e3e3357c", + "revision": "1720e3e3357cfe1e281542e223f8273b0890ca34", + "adapter_version": "0.2.0", + "device": "cuda", + "context_limit": 1024, + "probabilities_source": "native" + }, + "precision": "float32", + "device": "cuda", + "split": "test", + "examples": 1744, + "seed": 20261007, + "warmup": 5, + "batch_size": 1, + "state_budget_tokens": 512, + "process_guard": "ok", + "repetition": 2, + "load_seconds": 10.79, + "warmup_latency_ms": [ + 264.9, + 24.1, + 23.2, + 29.3, + 22.9 + ], + "latency_ms": { + "n": 1739, + "p50": 21.88983600001393, + "p95": 23.360822799998004, + "p99": 24.52618613999902, + "mean": 21.940323795859637 + }, + "errors": {}, + "truncated": 0, + "with_diagnostics": 0, + "operational_env": {}, + "state_tokens_max": 104, + "rss_peak_mib": 2795.09375, + "gpu_mem_peak_mib": 1811.0, + "gpu_util_mean_pct": 23.336734693877553, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.5676605504587156, + "macro_f1": 0.5902077449915867, + "macro_precision": 0.5865531568955725, + "macro_recall": 0.6342550712930707 + }, + "calibration_raw": { + "brier": 0.6835072642580573, + "nll": 2.224622951476565, + "ece": 0.27112323442274655 + }, + "oci": { + "region": "sa-saopaulo-1", + "run_id": "20261007T230521Z-laya-evaluate" + } +} diff --git a/reports/test/summary-laya-cuda-r3.json b/reports/test/summary-laya-cuda-r3.json new file mode 100644 index 0000000..f169c76 --- /dev/null +++ b/reports/test/summary-laya-cuda-r3.json @@ -0,0 +1,61 @@ +{ + "candidate": { + "name": "laya", + "model_id": "laya@1720e3e3357c", + "revision": "1720e3e3357cfe1e281542e223f8273b0890ca34", + "adapter_version": "0.2.0", + "device": "cuda", + "context_limit": 1024, + "probabilities_source": "native" + }, + "precision": "float32", + "device": "cuda", + "split": "test", + "examples": 1744, + "seed": 20261007, + "warmup": 5, + "batch_size": 1, + "state_budget_tokens": 512, + "process_guard": "ok", + "repetition": 3, + "load_seconds": 9.31, + "warmup_latency_ms": [ + 263.9, + 23.0, + 21.5, + 28.1, + 21.8 + ], + "latency_ms": { + "n": 1739, + "p50": 21.66753599999538, + "p95": 23.279095700013386, + "p99": 25.78388808000169, + "mean": 21.779888822886445 + }, + "errors": {}, + "truncated": 0, + "with_diagnostics": 0, + "operational_env": {}, + "state_tokens_max": 104, + "rss_peak_mib": 2791.4296875, + "gpu_mem_peak_mib": 1811.0, + "gpu_util_mean_pct": 24.5, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.5676605504587156, + "macro_f1": 0.5902077449915867, + "macro_precision": 0.5865531568955725, + "macro_recall": 0.6342550712930707 + }, + "calibration_raw": { + "brier": 0.6835072642580573, + "nll": 2.224622951476565, + "ece": 0.27112323442274655 + }, + "oci": { + "region": "sa-saopaulo-1", + "run_id": "20261007T233556Z-laya-evaluate" + } +} diff --git a/reports/test/summary-rizzo_flow-cuda-r1.json b/reports/test/summary-rizzo_flow-cuda-r1.json new file mode 100644 index 0000000..fff08dd --- /dev/null +++ b/reports/test/summary-rizzo_flow-cuda-r1.json @@ -0,0 +1,61 @@ +{ + "candidate": { + "name": "rizzo_flow", + "model_id": "rizzo_flow@55633c8cbd2b", + "revision": "55633c8cbd2b826bd3eefdeb05310450996649df", + "adapter_version": "0.2.0", + "device": "cuda", + "context_limit": 2048, + "probabilities_source": "native" + }, + "precision": "gguf-q8_0", + "device": "cuda", + "split": "test", + "examples": 1744, + "seed": 20261007, + "warmup": 5, + "batch_size": 1, + "state_budget_tokens": 512, + "process_guard": "ok", + "repetition": 1, + "load_seconds": 5.28, + "warmup_latency_ms": [ + 132.2, + 101.6, + 101.9, + 77.6, + 102.4 + ], + "latency_ms": { + "n": 1739, + "p50": 114.59288800000422, + "p95": 181.0838939000206, + "p99": 185.6001338800058, + "mean": 126.07259323289226 + }, + "errors": {}, + "truncated": 0, + "with_diagnostics": 0, + "operational_env": {}, + "state_tokens_max": 126, + "rss_peak_mib": 4532.33203125, + "gpu_mem_peak_mib": 5115.0, + "gpu_util_mean_pct": 75.4760820045558, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.8543577981651376, + "macro_f1": 0.8770666746856607, + "macro_precision": 0.858397796047086, + "macro_recall": 0.9122970471150125 + }, + "calibration_raw": { + "brier": 0.228059515858952, + "nll": 0.5092075237954721, + "ece": 0.03709107184248669 + }, + "oci": { + "region": "sa-saopaulo-1", + "run_id": "20261007T221342Z-rizzo_flow-evaluate" + } +} diff --git a/reports/test/summary-rizzo_flow-cuda-r2.json b/reports/test/summary-rizzo_flow-cuda-r2.json new file mode 100644 index 0000000..68435a2 --- /dev/null +++ b/reports/test/summary-rizzo_flow-cuda-r2.json @@ -0,0 +1,61 @@ +{ + "candidate": { + "name": "rizzo_flow", + "model_id": "rizzo_flow@55633c8cbd2b", + "revision": "55633c8cbd2b826bd3eefdeb05310450996649df", + "adapter_version": "0.2.0", + "device": "cuda", + "context_limit": 2048, + "probabilities_source": "native" + }, + "precision": "gguf-q8_0", + "device": "cuda", + "split": "test", + "examples": 1744, + "seed": 20261007, + "warmup": 5, + "batch_size": 1, + "state_budget_tokens": 512, + "process_guard": "ok", + "repetition": 2, + "load_seconds": 5.75, + "warmup_latency_ms": [ + 131.2, + 101.8, + 101.3, + 75.9, + 102.8 + ], + "latency_ms": { + "n": 1739, + "p50": 114.7322539999891, + "p95": 181.05651600004649, + "p99": 185.30723662002913, + "mean": 126.16646270557797 + }, + "errors": {}, + "truncated": 0, + "with_diagnostics": 0, + "operational_env": {}, + "state_tokens_max": 126, + "rss_peak_mib": 4534.83984375, + "gpu_mem_peak_mib": 5115.0, + "gpu_util_mean_pct": 72.98181818181818, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.8543577981651376, + "macro_f1": 0.8770666746856607, + "macro_precision": 0.858397796047086, + "macro_recall": 0.9122970471150125 + }, + "calibration_raw": { + "brier": 0.228059515858952, + "nll": 0.5092075237954721, + "ece": 0.03709107184248669 + }, + "oci": { + "region": "sa-saopaulo-1", + "run_id": "20261007T224538Z-rizzo_flow-evaluate" + } +} diff --git a/reports/test/summary-rizzo_flow-cuda-r3.json b/reports/test/summary-rizzo_flow-cuda-r3.json new file mode 100644 index 0000000..7529e44 --- /dev/null +++ b/reports/test/summary-rizzo_flow-cuda-r3.json @@ -0,0 +1,61 @@ +{ + "candidate": { + "name": "rizzo_flow", + "model_id": "rizzo_flow@55633c8cbd2b", + "revision": "55633c8cbd2b826bd3eefdeb05310450996649df", + "adapter_version": "0.2.0", + "device": "cuda", + "context_limit": 2048, + "probabilities_source": "native" + }, + "precision": "gguf-q8_0", + "device": "cuda", + "split": "test", + "examples": 1744, + "seed": 20261007, + "warmup": 5, + "batch_size": 1, + "state_budget_tokens": 512, + "process_guard": "ok", + "repetition": 3, + "load_seconds": 5.27, + "warmup_latency_ms": [ + 130.4, + 101.0, + 101.2, + 76.8, + 102.1 + ], + "latency_ms": { + "n": 1739, + "p50": 114.7081149999849, + "p95": 180.32949450000046, + "p99": 185.14998192000178, + "mean": 125.59644951063844 + }, + "errors": {}, + "truncated": 0, + "with_diagnostics": 0, + "operational_env": {}, + "state_tokens_max": 126, + "rss_peak_mib": 4532.5546875, + "gpu_mem_peak_mib": 5115.0, + "gpu_util_mean_pct": 74.09382151029749, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.8543577981651376, + "macro_f1": 0.8770666746856607, + "macro_precision": 0.858397796047086, + "macro_recall": 0.9122970471150125 + }, + "calibration_raw": { + "brier": 0.228059515858952, + "nll": 0.5092075237954721, + "ece": 0.03709107184248669 + }, + "oci": { + "region": "sa-saopaulo-1", + "run_id": "20261007T232719Z-rizzo_flow-evaluate" + } +} diff --git a/reports/test/summary-semif-cuda-r1.json b/reports/test/summary-semif-cuda-r1.json new file mode 100644 index 0000000..3b48b5f --- /dev/null +++ b/reports/test/summary-semif-cuda-r1.json @@ -0,0 +1,61 @@ +{ + "candidate": { + "name": "semif", + "model_id": "semif@851bf6e806ef", + "revision": "851bf6e806efd8d0a36b00ddf55e13ccb7b8cd0a", + "adapter_version": "0.2.0", + "device": "cuda", + "context_limit": 8192, + "probabilities_source": "native" + }, + "precision": "bfloat16", + "device": "cuda", + "split": "test", + "examples": 1744, + "seed": 20261007, + "warmup": 5, + "batch_size": 1, + "state_budget_tokens": 512, + "process_guard": "ok", + "repetition": 1, + "load_seconds": 7.09, + "warmup_latency_ms": [ + 538.6, + 104.9, + 104.4, + 74.5, + 104.9 + ], + "latency_ms": { + "n": 1739, + "p50": 119.54043399998682, + "p95": 185.0918322000382, + "p99": 187.9236296800604, + "mean": 127.28893236170236 + }, + "errors": {}, + "truncated": 0, + "with_diagnostics": 0, + "operational_env": {}, + "state_tokens_max": 104, + "rss_peak_mib": 9028.6875, + "gpu_mem_peak_mib": 8513.0, + "gpu_util_mean_pct": 89.00223713646533, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.8721330275229358, + "macro_f1": 0.8888570465419293, + "macro_precision": 0.8930113096096118, + "macro_recall": 0.8970062968520272 + }, + "calibration_raw": { + "brier": 0.19207800377371836, + "nll": 0.41373138162846335, + "ece": 0.04159838450005465 + }, + "oci": { + "region": "sa-saopaulo-1", + "run_id": "20261007T220032Z-semif-evaluate" + } +} diff --git a/reports/test/summary-semif-cuda-r2.json b/reports/test/summary-semif-cuda-r2.json new file mode 100644 index 0000000..7e0de5b --- /dev/null +++ b/reports/test/summary-semif-cuda-r2.json @@ -0,0 +1,61 @@ +{ + "candidate": { + "name": "semif", + "model_id": "semif@851bf6e806ef", + "revision": "851bf6e806efd8d0a36b00ddf55e13ccb7b8cd0a", + "adapter_version": "0.2.0", + "device": "cuda", + "context_limit": 8192, + "probabilities_source": "native" + }, + "precision": "bfloat16", + "device": "cuda", + "split": "test", + "examples": 1744, + "seed": 20261007, + "warmup": 5, + "batch_size": 1, + "state_budget_tokens": 512, + "process_guard": "ok", + "repetition": 2, + "load_seconds": 7.19, + "warmup_latency_ms": [ + 426.0, + 105.5, + 106.1, + 74.7, + 107.1 + ], + "latency_ms": { + "n": 1739, + "p50": 120.98694799999521, + "p95": 188.0472815000246, + "p99": 190.70480892000546, + "mean": 129.10525362967158 + }, + "errors": {}, + "truncated": 0, + "with_diagnostics": 0, + "operational_env": {}, + "state_tokens_max": 104, + "rss_peak_mib": 9028.53515625, + "gpu_mem_peak_mib": 8513.0, + "gpu_util_mean_pct": 89.3289183222958, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.8721330275229358, + "macro_f1": 0.8888570465419293, + "macro_precision": 0.8930113096096118, + "macro_recall": 0.8970062968520272 + }, + "calibration_raw": { + "brier": 0.19207800377371836, + "nll": 0.41373138162846335, + "ece": 0.04159838450005465 + }, + "oci": { + "region": "sa-saopaulo-1", + "run_id": "20261007T223421Z-semif-evaluate" + } +} diff --git a/reports/test/summary-semif-cuda-r3.json b/reports/test/summary-semif-cuda-r3.json new file mode 100644 index 0000000..aa36926 --- /dev/null +++ b/reports/test/summary-semif-cuda-r3.json @@ -0,0 +1,61 @@ +{ + "candidate": { + "name": "semif", + "model_id": "semif@851bf6e806ef", + "revision": "851bf6e806efd8d0a36b00ddf55e13ccb7b8cd0a", + "adapter_version": "0.2.0", + "device": "cuda", + "context_limit": 8192, + "probabilities_source": "native" + }, + "precision": "bfloat16", + "device": "cuda", + "split": "test", + "examples": 1744, + "seed": 20261007, + "warmup": 5, + "batch_size": 1, + "state_budget_tokens": 512, + "process_guard": "ok", + "repetition": 3, + "load_seconds": 7.74, + "warmup_latency_ms": [ + 538.4, + 106.2, + 106.1, + 74.8, + 106.4 + ], + "latency_ms": { + "n": 1739, + "p50": 121.58077500004083, + "p95": 188.20931719997134, + "p99": 190.76599447997523, + "mean": 129.24359273145473 + }, + "errors": {}, + "truncated": 0, + "with_diagnostics": 0, + "operational_env": {}, + "state_tokens_max": 104, + "rss_peak_mib": 9028.3515625, + "gpu_mem_peak_mib": 8513.0, + "gpu_util_mean_pct": 88.56140350877193, + "quality": { + "n": 1744, + "errors": 0, + "accuracy": 0.8721330275229358, + "macro_f1": 0.8888570465419293, + "macro_precision": 0.8930113096096118, + "macro_recall": 0.8970062968520272 + }, + "calibration_raw": { + "brier": 0.19207800377371836, + "nll": 0.41373138162846335, + "ece": 0.04159838450005465 + }, + "oci": { + "region": "sa-saopaulo-1", + "run_id": "20261007T231653Z-semif-evaluate" + } +}